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EFG-Hermes Holding

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FY2020 Annual Report · EFG-Hermes Holding
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1

We Stand Together

Annual Report 2020

2020 Annual Report2

2020 Annual Report

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CONTENTS

EFG Hermes at a Glance

Chairperson’s Foreword

A Note from Our Group CEO

Management Discussion & Analysis

Sell-Side Platform

Frontier

Investment Banking

Securities Brokerage

Research

Buy-Side Platform

Asset Management

Private Equity

NBFI Platform

Tanmeyah

valU

EFG Corps-Solutions 

PayTabs Egypt

Corporate Governance

Risk and Compliance

Our People

Executive Committee

Board of Directors

Corporate Social Responsibility

Financial Statements

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2020

ANNUAL REPORT

2020 Annual ReportSection Flag4

2020 Annual Report

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EFG HERMES AT A GLANCE

Our deeply rooted industry knowledge and talented team 
are what prompt our stakeholders to believe in us and lead 
our communities to value us

2020 Annual ReportSection Flag6

2020 Annual Report

EFG Hermes At A Glance

7

The Leading Financial Services 
Corporation in FEM

Over  its  36-year  history  of  success,  EFG  Hermes 
has  gone  from  strength  to  strength.  From  a 
leading  Egyptian  investment  bank  to  a  fully  in-
tegrated financial service provider with presence 
in  13  markets  across  four  continents  —  EFG 
Hermes  has  evolved  not  only  to  match  shifting 
market  dynamics  but  also  meeting  growing 
stakeholder  needs.  Through  organic  growth, 
strategic  mergers  and  acquisitions,  and  a  lateral 
business  strategy,  EFG  Hermes  has  transformed 
itself into a leading financial services corporation 
with a diverse product range, encompassing both 
investment banking services as well as non-bank 
financial services. The Firm leverages its expansive 
on-the-ground  presence  across  the  world,  an 
ever-expanding  portfolio  of  services,  and  com-
mitment  to  driving  shareholder  value  to  cement 
its leadership position across some of the world’s 
most rapidly growing markets.

What We Do
Through its two platforms, the Investment Bank and 
Non-Bank Financial Institutions (NBFIs), the Group is 
able to consistently bring innovative products to the 
table,  offering  a  comprehensive  service  portfolio 
to  meet  the  evolving  needs  of  its  growing  base 
of  institutional  investors  and  retail  clients.  During 
2020, the Firm further expanded its foothold across 
fast-growing and increasingly attractive markets de-
spite volatility that plagued markets the world over.

The Investment Bank
Securities Brokerage
EFG  Hermes  Securities  Brokerage  offers  its  client 
base,  be  they  individual  retail  investors  or  some 

of  the  most  prominent  institutional  investors  and 
high-net-worth-individuals,  an  unrivalled  access 
to  FEMs  opportunities.  Today,  the  division  stands 
as the leading brokerage house in both the MENA 
region  and  across  the  wider  FEM  space,  with 
presence in Egypt, Kuwait, the UAE, Saudi Arabia, 
Oman,  Jordan,  Pakistan,  Kenya,  Nigeria,  Bangla-
desh, and Vietnam.

Throughout  2020,  EFG  Hermes  continued  to 
strengthen market shares across its footprint, rank-
ing first on the Egyptian Stock Exchange (EGX), both 
the  Dubai  Financial  Market  (DFM)  and  NASDAQ 
Dubai,  the  Kuwaiti  Stock  Exchange  (KSE),  and  the 
Nairobi Securities Exchange (NSE). It placed second 
in  Abu  Dhabi  and  Nigeria  (by  value  traded)  and 
secured  a  third-place  spot  in  Oman.  The  division 
currently covers 95% of the MSCI Frontier and MSCI 
Emerging  Frontier  indices  and  can  execute  in  over 
75 markets across Frontier and Emerging markets.

Investment Banking
Since the division’s launch in 1995, EFG Hermes In-
vestment Banking has climbed the regional rankings 
to become a leader in M&A advisory, Equity Capital 
Market (ECM) executions, and Debt Capital Market 
(DCM)  capabilities.  Leveraging  its  ability  to  tap  a 
global client base and utilize its unrivalled network 
of  MENA  clients  to  raise  demand  for  compelling 
opportunities,  the  division  continued  to  execute  a 
growing number of transactions across an expand-
ing  global  footprint.  In  2020,  the  division  posted 
yet  another  year  of  record-breaking  24  transac-
tions  worth  a  total  of  USD  1.7  billion  despite  the 
incredibly  challenging  circumstances.  Over  the  last 

twelve  months,  EFG  Hermes  Investment  Banking 
team closed 14 DCM transactions at a value of USD 
757.6 million, 3 ECM transactions worth USD 828.1 
billion, and 7 M&A deals valued at USD 99.0 million. 

dates.  As  of  year-end  2020,  the  division  recorded 
USD 2.1 billion in regional AUM and EGP 19.1 billion 
in the local Egyptian market.     

Research
EFG  Hermes  Research  is  the  leading  provider  of 
real-time, high-quality coverage of FEM. The divi-
sion brings together equities, macro, strategy, and 
index  research  to  offer  fair  and  comprehensive 
analysis that helps guide EFG Hermes’ other lines 
of business and the Firm’s large client base when 
making financial decisions. Leveraging a team of 
experienced  analysts  and  presence  in  numerous 
markets around the world including Cairo, Dubai, 
Pakistan,  Kenya,  Nigeria,  Saudi  Arabia,  Oman, 
and  the  UK,  the  division  provides  unmatched 
insights on 299 equities across 22 markets as of 
year-end  2020.  In  2018,  EFG  Hermes  launched 
EFG  Hermes  One,  an  innovative,  retail-oriented 
online  trading  platform  that  has  quickly  become 
the  go-to  information  provider  for  analysts  and 
clients  looking  for  reliable  daily  insights  on  local 
and regional markets.

Private Equity
EFG  Hermes  Private  Equity  today  is  widely  recog-
nized  as  a  leading  player  in  the  field  with  an  un-
paralleled  ability  to  raise  money  from  around  the 
world to invest across the MENA region and Europe. 
The  division  invests  across  a  wide  spectrum  of 
sectors with a specific focus on renewable energy, 
education, and healthcare. The division manages its 
renewables  investments  through  its  Vortex  Energy 
platform, which was established in 2014 to invest in 
renewable energy projects. The EFG Hermes Egypt 
Education  Fund  is  a  USD  150  million  investment 
fund launched in 2018, as part of a USD 300 million 
education platform in partnership with Dubai-based 
education provider GEMS Education. Rx Healthcare 
Management  was  established  to  manage  diverse 
investments  across  the  healthcare  sector  to  meet 
the  ever-growing  demand  for  healthcare  products 
and services across Egypt as well as the MENA and 
Africa regions at large.  

Asset Management
EFG  Hermes  Asset  Management  is  the  MENA 
region’s  largest  asset  manager  serving  an  increas-
ingly  diverse  client  base  including  multinational 
corporations, endowments, foundations, and family 
offices  with  a  continued  focus  on  long-term  and 
institutional clients. The division offers a wide array 
of  tailored  products  including  mutual  funds  and 
discretionary portfolios with both country-specific, 
regional,  conventional,  and  sharia-compliant  man-

Non-Bank Financial Institutions 
EFG EV Fintech
Launched  at  the  end  of  2017,  EFG  EV  Fintech 
is  the  first  fintech-focused  startup  accelerator  and 
early-stage venture capital fund in Egypt. It was es-
tablished as a joint venture between EFG Finance and 
Egypt Ventures, a government-backed VC fund. The 
company’s goal was to invest in more than 20 fintech 
startups in a period of five years and bolster Egypt’s 
fintech  ecosystem  in  the  process.  To  maximize 

2020 Annual Report8

2020 Annual Report

EFG Hermes At A Glance

9

its  impact,  EFG  EV  Fintech  offers  two  separate 
investment programs. In partnership with Falak 
Startups,  the  company  operates  an  accelerator 
for  seed-stage  startups,  which  invests  up  to 
EGP  1  million  in  cash  and  EGP  300,000  worth 
of  support  functions  in  up  to  10  companies 
per  year.  EFG  EV  Fintech  works  closely  with  its 
startups and supports them from investment to 
exit.  In  parallel,  the  venture  capital  arm  invests 
up to EGP 5 million per company in later-stage 
startups, bridging the gap between seed finance 
and  series-A  funding.  To  date,  EFG  EV  Fintech 
boasts the largest fintech portfolio in Egypt and 
its  investee  startups  are  making  waves  in  the 
Egyptian entrepreneurship ecosystem.

Tanmeyah
EFG  Hermes  Finance  acquired  Tanmeyah  Micro-
enterprise  Services  in  2016  and  it  has  since  be-
come  the  Firm’s  flagship  company  under  its  NBFI 
platform.  Tanmeyah,  which  today  stands  as  the 
number  one  non-bank  provider  of  microfinance 
solutions  in  Egypt,  provides  financing  for  micro 
and  very  small  businesses  across  Egypt.  Through 
its  financing  programs,  the  company  gives  its 
thousands of clients access to the necessary capital 
to find a path out of poverty which supports them 
to grow their businesses. The company also offers 
products and services that complement the diverse 
needs  of  small  businesses.  As  of  year-end  2020, 

Tanmeyah had 285 operational branches catering 
to the needs of over 335,000 borrowers in 25 of 
the 27 Egyptian governorates.

EFG Hermes Corp-Solutions 
EFG  Hermes  Corp-Solutions  is  a  leading  provider 
of  leasing  and  factoring  solutions,  in  addition  to 
value-added  advisory  services  offered  to  a  wide 
range  of  clients,  including  large  corporations  and 
SMEs alike. The Firm’s leasing arm was established 
in  2015  under  EFG  Hermes  Leasing,  offering  its 
clients a range of tailored solutions with the fastest 
turnaround time in the industry. Seeking to further 
diversify  our  NBFI  platform,  the  Firm  introduced 
EFG Hermes Factoring in 2018, offering alternative 
sources of financing to companies seeking to grow 
their  businesses  and  meet  their  working  capital 
needs.  In  July  2020,  EFG  Hermes  consolidated  its 
factoring  and  leasing  arms  to  form  EFG  Hermes 
Corp-Solutions,  offering  a  full  range  of  financing 
solutions to suit clients of all sizes.

valU
valU, which was launched in 2017, is EFG Hermes’ 
first  fintech  product  offering  consumer  finance 
services  and  is  part  of  a  wider  diversification 
strategy  by  the  Firm  as  it  looks  to  tap  into  new, 
growing  segments  of  the  financial  sector.  The 
innovative solution gives customers the ability to 
use their smartphones to buy now and pay later 

from 898 merchants across Egypt over convenient 
installments  from  6  to  60  months.  With  strong 
marketing efforts since inception, valU has quick-
ly  grown  in  popularity  with  over  91,000  active 
users as of year-end 2020. 

PayTabs Egypt
Established  in  Saudi  Arabia  in  2014,  PayTabs  is  an 
award-winning  global  fintech  solutions  platform. 
Following  the  successful  replication  of  its  business 
model into other countries in the region, the com-
pany began eyeing the Egyptian market, seeking to 
capitalize  on  the  lucrative  opportunities  available 
in it as well as a flexible and ever-evolving market 
landscape  poised  for  digital  payment  growth.  In 
2019, EFG Hermes partnered with PayTabs to estab-
lish PayTabs Egypt as part of the Firm’s growing NBFI 
platform, working together to build a cutting-edge 
platform to facilitate financial inclusion and catering 
to  both  the  online  and  digital  payment  needs  of 
multiple consumer segments.

Bedaya
Bedaya  offers  move-in  finance  solutions  with  the 
fastest turnaround time in the market, with loan ten-
ures over 10 years. It was founded in 2019 as a joint 
venture between EFG Hermes, Talaat Moustafa Group 
(TMG),  and  GB  Capital,  the  NBFI  arm  of  GB  Auto.  
Each  partner  holds  a  third  of  the  firm’s  equity,  with 
Bedaya’s initial paid-in capital set at EGP 150 million.

Tokio Marine Egypt Family Takaful
In 2020, EFG Hermes and GB Auto entered into an 
agreement to acquire a 75% stake in life insurance 
player Tokio Marine Egypt Family Takaful. Under the 
agreement,  EFG  Hermes  Finance  and  GB  Capital, 
the NBFI arm of GB Auto, will each own 37.5% of 
the  company.  Tokio  Marine  Egypt  Family  Takaful 
is  owned  by  Japan-based  Tokio  Marine  Group,  a 
world-renowned  leader  in  insurance  and  reinsur-
ance and the largest general insurer in Japan. The 
company  is  set  to  offer  individual  and  corporate 
clients a variety of solutions covering health, home, 
life, and car insurance.

95%

MSCI Frontier and MSCI Emerging Frontier 
indices covered by the Firm’s Brokerage Division

2020 Annual Report10

2020 Annual Report

11

CHAIRPERSON’S FOREWORD

We work actively to engage, inform, and unlock value for all 

2020 Annual ReportSection Flag12

2020 Annual Report

Chairperson’s Foreword

13

We Stand Together

We had to constantly look at the 
best ways to ensure the health 
and safety of our employees 
and clients, while maintaining 
our operations and remaining 
profitable throughout.

Each  year  companies  attempt  to  take  inventory 
of  the  challenges  and  opportunities  that  are 
presented  to  them  and  they  look  for  ways  to 
capitalize  on  their  strengths  and  address  their 
weaknesses  in  order  to  continue  growing  and 
creating value. The year 2020 was a bit different. 
It was about sustaining growth while operating in 
high intensity survival mode.  

As  the  leading  financial  services  corporation  in 
frontier  emerging  markets,  EFG  Hermes  is  an 
organization  that  is  quite  familiar  with  volatility. 
The  13  countries  in  which  we  operate  have  had 
their fair share of economic and political upheav-
als  over  the  years,  and  we  have  become  quite 
proficient  at  navigating  through  the  turbulence. 
With a diverse service offering and an expansive 
geographic footprint, we have managed to min-
imize our operational and country risk, but 2020 
was  the  first  time  in  our  history  that  we  have 
witnessed the entire world go through the same 
challenges at the same time. 

The  Coronavirus  pandemic  has  been  called  “the 
great equalizer” in the sense that it has stopped 
us  all  in  our  tracks  regardless  of  where  we  live 
and what we do for a living. It has also exposed 
certain  vulnerabilities  such  as  inequalities  in 

healthcare systems and there is no doubt that it 
is  disproportionately  affecting  socially  disadvan-
taged groups and low-income populations but at 
the  end  of  the  day,  we  are  all  at  risk,  we  are  all 
connected, and we must all stand together to put 
an end to it. 

For multinational companies such as EFG Hermes, 
we were also faced with the challenge of dealing 
with the laws and regulations of multiple jurisdic-
tions  when  it  came  to  abiding  by  public  health 
guidelines and government mandated shutdowns. 
It has been a delicate balance to maintain. We had 
to constantly look at the best ways to ensure the 
health  and  safety  of  our  employees  and  clients, 
while  maintaining  our  operations  and  remaining 
profitable  throughout.  The  beautiful  thing  is 
that we not only managed to do so, but we also 
managed to score a number of major wins for the 
company, a true testament to our resilience.

Because  we  had  the  foresight  to  establish  our 
NBFI  platform  years  ago,  we  have  been  able  to 
survive  the  cyclical  nature  of  capital  markets  in 
the past, and last year was no different. 

Our NBFI Platform, which was originally launched 
in 2015 to oversee our activities in the non-bank fi-

nancing sector, continued to grow, outperform the 
market,  and  contribute  positively  to  our  bottom 
line. In 2020, we successfully merged our factoring 
and leasing arms under one entity and we added 
a new payment solutions provider, PayTabs Egypt, 
to  our  NBFI  roster.  The  two  new  companies  join 
our existing NBFI success stories; valU, our online 
installment  sale  service  app,  Tanmeyah  Microfi-
nance, Egypt’s leading provider of microloans, and 
Bedaya, our mortgage service provider.  

Our  Securities  Brokerage  continued  to  top  the 
league tables across our footprint with first place 
rankings  in  our  key  markets;  Egypt,  Kuwait, 
Dubai, and Kenya. We are also very proud of the 
fact that we were able to maintain the corporate 
access  that  we  are  renowned  for  by  seamlessly 
transitioning  our  signature  investor  conferences 
to  a  virtual  format.  Two  virtual  investor  confer-
ences were held in 2020 and the third took place 
in March 2021. 

All of these assets were particularly crucial for us 
last  year  as  more  and  more  retail  moved  online 
due  to  COVID-19  health  and  safety  measures. 
During  the  crisis,  we  found  ourselves  perfectly 
positioned  to  expand  on  our  NBFI  product  of-
fering which is part of our overall goal to widen 
our  portfolio  of  NBFI  companies  and  to  bolster 
financial inclusion in Egypt. 

In 2020, we also received the approval of the Cen-
tral Bank of Egypt to conduct due diligence on the 
Arab Investment Bank, an acquisition target that we 
are pursuing in partnership with the Sovereign Fund 
of Egypt (TSFE). Together, we aim to acquire 76% 
of  the  capital  of  the  Bank.  When  concluded,  the 
transaction will mark another important step in our 
strategy to transform EFG Hermes from a pure play 
investment bank into a universal bank that provides 
both banking and non-banking services to its clients 
in  our  home  market  of  Egypt.  It  will  also  help  to 
further the stability  of our  business  and will be of 
great benefit to our shareholders. 

Even  during  this  remarkably  challenging  year,  EFG 
Hermes remained the market leader and precedent 
setter it has always been. In terms of transactions, 
we concluded our first cross-border M&A transac-
tion in East Africa since entering the Kenyan market 
in 2017 with advisory services to Pakistan’s United 
Bank  Limited  (UBL)  on  the  sale  of  its  Tanzanian 
subsidiary to Exim Bank Tanzania Limited. We also 
continued  to ramp up our  operations in KSA with 
the  successful  conclusion  of  advisory  on  the  USD 
700 million IPO of Dr. Sulaiman Al Habib Group on 
Tadawul  early  in  the  year  and  advisory  on  Alkhor-
ayef Water & Power Technologies’ USD 144 million 
IPO on the Tadawul a year later in March 2021. 

The virtual conferences were a great success with 
a record number of  attendees and thousands of 
virtual  meetings  being  held  between  companies 
and investors across the globe. Everyone is adapt-
ing to the new normal and making the best of the 
situation that we are faced with. Along the way, 
we have learned that you can have virtual confer-
ences, road shows, and meetings from the safety 
of  your  own  home  and  office,  and  still  achieve 
your objectives. I believe that once the lockdowns 
and  constraints  are  lifted  and  we  have  regained 
our  freedom  to  move,  travel,  and  communicate 
without  risk,  the  world  will  continue  to  conduct 
virtual activities alongside face-to-face meetings. 

Throughout, we have also continued to maintain 
our  values  and  ESG  principles.  The  challenges 
of the past year have not adversely affected our 
commitment  to  sustainability,  good  governance, 
and  giving  back  to  our  communities;  on  the 
contrary,  they  have  strengthened  our  resolve  to 
lead  by  example  as  a  responsible  investor.  We 
continued to be leaders in green investments and 
products. Our renewable energy platform Vortex 
Energy  divested  its  solar  platform  (Vortex  III)  in 
2020, but we are already making plans to begin 
investing  in  a  number  of  new  renewable  assets 
including both solar and wind. 

The  EFG  Hermes  Foundation  continued  to  work 
on  its  longstanding  sustainable  development 
initiatives  in  the  Naga’  El  Fawal  and  El  Deir  vil-
lages south of Egypt where we are committed to 
carrying  out  a  comprehensive  integrated  devel-
opment plan. The Foundation has also partnered 
with the Egyptian Food Bank and the Ministry of 
Social Solidarity to support thousands of families 

2020 Annual Report14

2020 Annual Report

Chairperson’s Foreword

15

through  the  hardships  of  the  pandemic  in  the 
Luxor governorate. 

to hold a virtual Annual General Meeting (AGM) 
with electronic voting and attendance. 

None  of  these  remarkable  achievements  would 
have  been  possible  without  our  people.  I  am 
extremely proud of our management, board mem-
bers,  and  each  and  every  member  of  our  team 
across  the  13  countries  in  which  we  operate,  for 
having  pulled  through  despite  the  pressure  and 
the adverse conditions that prevailed and still pre-
vail. I will continue to say that our best and most 
valuable  asset  is  our  people.  Despite  the  impact 
of COVID-19, they have stood up to the challenge 
and proven the true resilience of the organization. 

I would like to thank the shareholders and our es-
teemed Board of Directors for their support during 
these very difficult times. Our multinational board 
resides in seven different countries including the 
US,  the  UK,  France,  Greece,  Pakistan,  the  UAE, 
and Egypt, which meant we had to accommodate 
different  time  zones,  but  nonetheless,  we  man-
aged to hold all our board meetings virtually and 
we  were  one  of  the  very  first  public  companies 

I am very grateful for the year that we have had 
and for the fact that we were fortunate enough 
to have built a large resilient organization that can 
withstand  challenges,  even  ones  of  such  great 
magnitude as COVID-19. I am very well aware that 
we are among the most privileged, and that many 
businesses,  particularly  small  and  medium  sized 
enterprises,  in  our  home  country  and  across  the 
globe have been severely impacted by the crisis. 
We are also painfully aware that many of us have 
endured personal losses and hardships and have 
had to live with the pain of seeing family, friends, 
and loved ones fall ill from the Coronavirus. I am 
however optimistic that there is some light at the 
end of the tunnel as vaccine rollout continues to 
accelerate and an economic recovery that favors 
emerging markets begins to take shape. As eco-
nomic activity gains omentum, we can hopefully 
reverse some of the damage that has been done. 

I am certain that together we will overcome. 

7

Countries make up the footprint from which the 
Firm’s Board of Directors hail

Despite the impact of COVID-19, our 
people have stood up to the challenge 
and proven the true resilience of the 
organization. 

2020 Annual Report16

2020 Annual Report

17

A NOTE FROM OUR CEO

Our vision is guided by our unwavering commitment to the six 
guiding principles – the “Six Ps” that drive our success

2020 Annual ReportSection Flag18

2020 Annual Report

A Note from our CEO

19

A Note from our CEO

Although the Firm continued to 
make accomplishments under each 
pillar, what set us apart this year 
was one thing: perseverance.

Each  year  I  use  this  space  to  reflect  on  the  year 
that has passed, its challenges and achievements 
as  well  as  the  headwinds  and  the  tailwinds  that 
shaped  us  as  an  organization.  2020  was  a  year 
unlike  any  other,  not  just  for  us  as  EFG  Hermes 
but also for the world, yet despite its challenges 
and  circumstances,  I  am  proud  to  say  the  year 
was marked with numerous accomplishments. As 
is customary, this year we continued our progress 
in terms of our six pillars; the 6Ps, that guide our 
strategic  progress:  recruiting  People  with  the 
most  talented  minds  to  join  our  growing  family, 
our  Positioning  in  the  various  markets  in  which 
we  operate,  the  new  Products  and  services  we 
offer our clients, our proximity to clients in terms 
of our on-the-ground Presence and expertise, the 
Profitability we deliver our shareholders in terms 
of  absolute  figures  and  ROEs,  and  our  Public 
responsibility  towards  the  communities  that  we 
operate in continue to be primary areas of focus 
in every step that we take as a group. 

Although  the  Firm  continued  to  make  accom-
plishments  under  each  pillar,  what  set  us  apart 
this year was one thing: perseverance. Faced with 
a  pandemic  that  continues  to  impact  the  lives 
of  our  employees,  clients,  and  their  loved  ones, 
and one that claims lives daily, it is only through 

the incredible, collective effort of each and every 
one,  from  healthcare  professionals  to  front-line 
workers,  teachers  to  parents,  employees  both 
at  home  and  at  the  office,  that  we  have  perse-
vered  as  individuals  and  —  for  us  here  at  EFG 
Hermes — as a Firm during the past 12 months. 
Our  resilience  in  the  face  of  challenges  speaks 
volumes to the strength of the teams we have put 
together across our platforms, from the buy-side 
to our NBFIs as well as our sell-side divisions. Our 
revenue streams are well diversified, our systems 
are robust and, most importantly, we are backed 
by  an  incomparable  and  agile  group  of  people 
working tirelessly in each of our jurisdictions.

We were fortunate to enter this latest crisis with 
an unleveraged balance sheet, but we were also 
proactive  in  managing  our  liquidity,  prudent  in 
implementing  IFRS  9  (a  year  in  advance  of  the 
required  deadline),  and  sensibly  provisioned  for 
our  growing  NBFI  loan  book.  Amid  the  chaos, 
we also started looking for ways to enhance our 
business  model  and  increase  opportunities  for 
cross selling, which prepares us for more growth 
that  should  come  in  a  post-COVID  world.  Our 
investment banking division successfully conclud-
ed  24  transactions  worth  an  aggregate  value  of 
USD 1.7 billion, displaying our ability as a leading 

adviser  across  our  markets  executing  high-value 
transactions  in  sub-optimal  market  conditions. 
On the Private Equity front, realized incentive fees 
of  EGP  349  million  from  the  strategic  exit  from 
our controlling stake in Vortex Solar significantly 
contributed  to  the  Group’s  performance  for  the 
period.  Our  NBFI  platform  continues  to  bring 
in  stellar  results,  with  our  consumer  financing 
platform valU recording its highest-ever bookings 
since launch.

Our  outstanding  support  functions  began  prepar-
ing  well  in  advance  for  potential  work-from-home 
scenarios,  allowing  our  employees  to  continue  to 
serve clients at the level to which they have become 
accustomed, even as lockdowns across our multiple 
jurisdictions became a reality. 

Perhaps  our  crowning  achievement  this  year  is 
being  named  Sustainability  Champion  by  Egypt’s 
Financial  Regulatory  Authority  (FRA)  in  its  first 
publication  recognizing  players  in  the  non-bank 
financial service industry championing sustainable 
development.  Since  2014,  EFG  Hermes  has  made 
sustainability  a  fundamental  strategy  plank  when 
it  comes  to  our  vision  for  the  future.  Our  opera-
tions are aligned with the principles of the United 
Nations Global Compact (UNGC) and Sustainable 
Development Goals (SDGs), in addition to Egypt’s 
journey  to  inclusive  development  as  outlined  in 
the nation’s Vision 2030. In 2020, the Firm began 
laying the groundwork to implement frameworks 
to  integrate  ESG  principles  in  decision  making 
processes,  investment  strategies,  client  advisory 
solutions,  and  even  in  research  products  in  the 
year  ahead.  With  responsible  investing  becoming 
a  strategic  necessity  around  the  globe,  the  Firm 
will continue to work toward growing its ESG eco-

system, identifying risks and impacts the business 
has on its stakeholders, as well as measuring and 
mitigating those impacts to drive shared value.

The  past  few  years  have  seen  the  Firm  build  a 
robust business model to help withstand another 
year of volatility, with the challenges that plagued 
us in 2020 expected to carry into 2021. As always, 
we  will  remain  committed  to  driving  value  for  all 
our stakeholders, be that in terms of returns, em-
ployee  engagement,  or  community  development, 
and  we  could  not  be  better  positioned  to  come 
out  the  other  end  of  the  storm  as  strong,  if  not 
stronger than before. 

Karim Awad
EFG Hermes Group CEO

1.7USD

BN

Value of Investment Banking Transactions in 2020

2020 Annual Report20

2020 Annual Report

21

MANAGEMENT DISCUSSION 
AND ANALYSIS

Through exceptional financial management, we create value 
not only for shareholders but our entire stakeholder base 

2020 Annual ReportSection Flag22

2020 Annual Report

MD&A

23

Management Discussion 
and Analysis

Despite the impacts of COVID-19 on global capital 
markets, EFG Hermes was able to witness growth at 
its Investment Bank and NBFI platforms in 2020. The 
Group successfully maintained its leading positions 
in the brokerage space across its footprint and was 
also able to execute successful exits on the private 
equity front throughout the year. EFG Hermes’ NBFI 
platform maintained its double-digit growth trajec-
tory  in  2020,  a  testament  to  the  value  it  provides 
to  stakeholders  through  its  comprehensive  and 
innovative offering. 

EFG Hermes’ Investment Bank platform recorded a 
revenue  increase  of  12%  Y-o-Y  on  the  back  of  a 
solid  performance  from  the  Group’s  buy-side  and 
Capital Markets and Treasury revenues. The Group’s 
successful exit from Vortex Solar, as well as higher 
incentive fees booked by FIM, supported the Invest-
ment Bank’s top line for the year. On the sell-side 
front,  despite  recording  a  decline  in  revenues  due 
to the impact of the pandemic on capital markets, 
EFG  Hermes’  Brokerage  arm  successfully  led  in 
Egypt, Dubai, Kuwait, and Kenya in terms of market 
share. The Investment Banking division successfully 
concluded  24  ECM,  M&A,  and  DCM  transactions 
worth an aggregate of USD 1.7 billion — the highest 
number of transactions the division has recorded in 
a single year. 

The  Group’s  NBFI  platform  recorded  a  top  line 
increase  of  13%  Y-o-Y  and  contributed  26%  to 
EFG  Hermes’  revenues  in  FY20.  The  NBFI  plat-
form’s growth came on the back of a stellar per-
formance  by  consumer  financing  business  valU, 
which  recorded  a  more  than  four-fold  increase 
in  revenues  in  FY20.  Additionally,  valU  acquired 
a  consumer  financing  license  from  the  FRA  in 

the  tail-end  of  the  year,  marking  the  complete 
regulation  of  all  the  Group’s  NBFI  operations. 
Microfinancing  business  Tanmeyah  continued  to 
contribute  the  lion’s  share  of  revenues  for  the 
NBFI platform in FY20. At the Group’s factoring 
and leasing operations, 2020 saw the merger of 
these two divisions under EFG Hermes Corp-Solu-
tions  with  a  goal  to  capitalize  on  cross-selling 
opportunities  and  grow  their  contributions  to 
the  top  line.  Both  leasing  and  factoring  per-
formed exceptionally well over the past year and 
recorded improved results on the back of strong 
bookings at the leasing business and a significant 
expansion in the factoring portfolio. 

EFG Hermes recorded an increase of 12% Y-o-Y 
in operating revenues to EGP 5.5 billion in FY20. 
Top  line  growth  for  the  year  was  driven  by  im-
proved  performance  at  the  Group’s  Investment 
Bank platform, which was primarily supported by 
solid  results  at  the  Group’s  buy-side  operations 
and  Capital  Markets  and  Treasury  revenues  in 
FY20.  Additionally,  EFG  Hermes’  top  line  results 
for the period were supported by the continued 
growth  of  the  NBFI  platform,  which  recorded 
double-digit  growth  across  the  majority  of  its 
divisions.  Despite  an  unfavorable  operating  en-
vironment  due  to  the  impacts  of  the  pandemic, 
EFG  Hermes’  fees  and  commissions  recorded  a 
small  uptick  in  growth  at  2%  Y-o-Y  to  EGP  3.5 
billion,  contributing  64%  of  the  Group’s  rev-
enues  in  FY20.  Moreover,  the  Group’s  Capital 
Markets and Treasury Operations reaped the re-
wards of recovering regional capital markets and 
the  subsequent  revaluation  of  seed  capital  and 
investments and delivered a top line expansion of 
36% Y-o-Y to EGP 1.9 billion in FY20.

Group  operating  expenses  recorded  an  increase 
of  17%  Y-o-Y  to  EGP  3.6  billion  on  the  back  of 
an increase in employee expenses as EFG Hermes 
continued  to  expand  its  team,  as  well  as  an  in-
crease in provisions and impairment charges over 
the course of the year. The Group’s ratio of em-
ployee expenses to operating revenues remained 
below  management’s  threshold  of  50%  and 
stood at 42% in FY20. 

EFG  Hermes  recorded  an  increase  of  4%  Y-o-Y  in 
net operating profit to reach EGP 1.9 billion, yield-
ing a margin of 34% in FY20. Net profit after tax 
and  minority  interest  came  in  at  EGP  1.3  billion, 
representing  a  decline  of  5%  Y-o-Y  on  the  back 
of  higher  tax  charges  over  the  course  of  the  year, 
which included deferred taxes for unrealized gains 
on investments as well as the reversal of FY19 de-
ferred tax gains at the holding level in FY20.

Group Revenues (EGP mn)

Group Net Profit (EGP mn)
Group Net Profit (EGP bn)

4,008

4,006

3,630

5,459

1,580

4,859

1,378

1,305

1,225

1,012

2016

2017

2018*

2019*

2020

2016

2017

2018*

2019*

2020

* Revenues and net profit figures for 2018 and 2019 are adjusted to reflect IFRS 16.

2020 Annual Report24

2020 Annual Report

MD&A

25

Revenue Contribution by Platform

NPAT Contribution by Platform

2020

74%

26%

2020

88%

12%

2019

74%

26%

2019

77%

23%

Investment Bank

NBFIs

Group Financial Highlights 

In EGP mn

FY20

FY19

Change

Group Operating Revenue

Investment Bank

NBFIs

Group Operating Expenses

Group Net Operating Profit 

Group Net Operating Profit Margin

5,459

4,062

1,396

3,604

1,855

34%

Group Net Profit after Tax & Minority Interest

1,305

Investment Bank

NBFIs

1,150

155

4,859

3,620

1,240

3,080

1,779

37%

1,378

1,061

317

12%

12%

13%

17%

4%

-

-5%

8%

-51%

The Investment Bank
Securities Brokerage 
EFG Hermes Securities Brokerage completed USD 55.1 
billion in executions, representing a minor decline of 
1% Y-o-Y on the back of lower capital markets activity 
in Saudi Arabia, Qatar, Egypt, and the Group’s Struc-

tured Products due to the pandemic. The Group was 
able to maintain its leading position as the broker of 
choice across multiple markets, retaining its position 
as the leading brokerage house in Egypt with a mar-
ket share of 36.4% in FY20. The Group successfully 
retained 49.0% of the 19.8% of foreign participation 

in the market during the year and 11.1% of the retail 
business in Egypt. In parallel, EFG Hermes ranked first 
on the DFM and second on the ADX, hitting market 
shares  of  32.5%  and  27.6%,  respectively  in  FY20. 
In  Saudi  Arabia,  the  Group  delivered  a  fourth-place 
finish  among  pure  brokers  (non-commercial  banks) 
at a 2.2% market share in FY20. Moreover, the Firm 
maintained its position as the largest broker operating 
on the Kuwait Exchange, closing out the year with a 
market share of 34.1% in FY20. In Oman, the Group 
improved  its  ranking,  coming  in  at  third  place  up 
from fourth in the previous year, with a market share 
of 24.5% in FY20. EFG Hermes ranked thirteenth in 
Jordan with a market share of 6.0% in FY20. in ad-
dition to a 3.8% market share in Pakistan. The Group 
successfully ranked first in Kenya, recording a market 
share of 51.6% to come up from second place in the 

previous  year,  and  ranked  second  in  Nigeria  with  a 
market share of 19.8% in FY20. 

Securities  Brokerage  recorded  revenues  of  EGP 
1.0 billion, representing a decline of 17% Y-o-Y in 
FY20 on the back of lower revenues booked across 
multiple markets as well as the Group’s Structured 
Products  due  to  the  impacts  of  the  pandemic  on 
capital markets. 

Egyptian  equities  continued  to  represent  the 
highest contribution to the Brokerage commission 
pool,  representing  25.6%  of  the  total,  followed 
by Kuwait at 19.8%, and Frontier Markets, includ-
ing  Nigeria,  Kenya,  Pakistan,  and  other  Frontier 
executions,  which  came  in  third  with  a  14.8% 
contribution in FY20.

Group 
Revenues 
(EGP mn)

FY20

Group 
Revenues 
(EGP mn)

FY19

 Securities Brokerage

 Investment Banking 

 Asset Management 

 Private Equity 

 Leasing  

 Tanmeyah 

 valU 

 Factoring

1,007

 Securities Brokerage

237

413

468

184

1,077

111

25

 Investment Banking 

 Asset Management 

 Private Equity 

 Leasing  

 Tanmeyah 

 valU 

 Factoring

1,208

328

321

341

157

1,048

25

9

 Capital Markets & Treasury Operations

1,938

 Capital Markets & Treasury Operations

1,422

2020 Annual Report26

2020 Annual Report

MD&A

27

Investment Banking
EFG  Hermes  Investment  Banking  successfully 
executed 24 ECM, M&A, and DCM worth an ag-
gregate value of USD 1.7 billion in FY20, marking 
the division’s largest number of transactions in a 
single year. 

On the ECM front, EFG Hermes Investment Bank-
ing  acted  as  joint  book  runner  on  the  USD  700 
million  IPO  of  Saudi-based  healthcare  company 
Dr. Sulaiman Al Habib Group on the Tadawul ex-
change. The team also acted as sole bookrunner 
on the USD 50 million accelerated equity offering 
of a 7% stake on the EGX for Fawry for Banking 
and Payment Technology. Despite the challenging 
environment,  the  transaction  witnessed  positive 
aftermarket performance and unlocked increased 
value  for  shareholders’  residual  stake.  Addition-
ally,  the  team  acted  as  buy-side  advisor  to  Abu 
Dhabi  Developmental  Holding  Company’s  (ADQ) 
Alpha  Oryx  on  the  purchase  of  a  4.99%  stake 
in courier giant Aramex worth USD 77.4 million, 
through an accelerated equity offering. 

In the M&A space, the team acted as sell-side ad-
visor  to  Food  Company  (Americana),  the  largest 
integrated  food  company  in  the  Middle  East,  on 
the  sale  of  its  stake  in  the  Egyptian  Starch  and 
Glucose  Company  (ESGC),  through  a  mandatory 
tender offer (MTO) on the EGX for a total value of 
USD  27  million.  Moreover,  the  team  successfully 
advised  Pakistan’s  United  Bank  Limited  (UBL)  on 
the sale of the assets and liabilities of its Tanzani-
an subsidiary, UBL Tanzania (UBLT) to Exim Bank 
Tanzania  Limited.  The  division  also  acted  as  the 
sell-side  advisor  to  Japan-based  Tokio  Marine 
Group on the sale of a 75% stake of its Egyptian 
life insurance subsidiary Tokio Marine Egypt Fami-
ly Takaful to EFG Hermes Finance and GB Capital. 
The acquisition aims to expand the scope of EFG 
Hermes’  and  GB  Auto’s  NBFI  offerings  through 
the introduction of innovative insurance products 
that will unlock additional value for both compa-
nies going forward. Building on its longstanding 
relationship  with  Heidelberg  Cement,  the  team 

successfully  advised  on  its  restructuring  plans, 
which included an MTO and the delisting of both 
Suez Cement and Tourah Portland Cement Com-
pany  for  USD  12.3  million  and  USD  6.0  million, 
respectively in FY20. The division also successfully 
advised  EFG  Hermes  Private  Equity  on  the  sale 
of  a  100%  stake  in  leading  water  desalination 
group, Ridgewood Group, for a total value of USD 
27.0 million in FY20.

In  the  debt-raising  space,  EFG  Hermes  successfully 
concluded a USD 127 million sukuk issuance for the 
Arab  Company  for  Urban  Development,  the  real 
estate  development  arm  of  Talaat  Mostafa  Group 
(TMG),  acting  as  sole  financial  advisor,  sole  lead 
arranger,  sole  bookrunner,  and  underwriter.  The 
issuance  marked  Egypt’s  first  ever  corporate  sukuk 
issuance, as well as the largest EGP-denominated pri-
vate sector corporate debt issuance in the Egyptian 
capital  market.  The  team  also  successfully  issued  a 
second securitization bond for Premium Internation-
al  for  Credit  Services  worth  USD  11  million,  which 
comes  as  part  of the company’s two-year program 
to issue EGP 2 billion (USD 125 million) in securitized 
bonds. In the third quarter of the year, the division 
successfully completed the third issuance of Premium 
International  for  Credit  Services  securitization  pro-
gram,  amounting  to  USD  10.1  million.  Additionally, 
the  division  issued  the  first  tranche  of  Tanmeyah’s 
EGP  3  billion  securitization  program,  amounting  to 
USD 34.4 million, which marks the largest securitiza-
tion transaction amongst microfinance companies in 
Egypt. The team also arranged an international debt 
facility for private equity firm Actis for a value of USD 
14.5 million. In the final quarter of the year, EFG Her-
mes’  Investment  Banking  Division  completed  eight 
debt transactions. The division successfully conclud-
ed a seven-year USD 265 million debt arrangement 
for Orascom Development Egypt (ODE), to refinance 
outstanding  debts  and  fund  growth  plans  over  a 
two-year period. The team also advised on the USD 
38.1 million sukuk issuance by Cairo for Investment 
and Real Estate Development (CIRA), one of the larg-
est private educational players in Egypt, marking the 
first sukuk issuance in the Egyptian education sector 

and the division’s second sukuk issuance in 2020. Ad-
ditionally,  the  division  concluded  two  securitization 
issuances for Talaat Mostafa Group (TMG) worth an 
aggregate value of USD 83.5 million. Moreover, the 
division capitalized on encouraging regulatory devel-
opments  following  the  publication  by  the  Financial 
Regulatory Authority (FRA) of Decision No. 172-2018 
regarding the rules and procedures for the issuance 
of  short-term  debt  instruments  and  successfully 
advised on a series of debt arrangements. The team 
advised  ADES  Investments  for  a  USD  13.0  million 
debt facility, a USD 23.2 million facility for New City 
Housing and Developments (NCHD), and completed 
the  advisory  for  USD  95.5  million  worth  of  debt 
financing for Marakez.

The Group’s Investment Banking division record-
ed  revenues  of  EGP  237  million,  representing  a 
decline of 28% Y-o-Y in FY20. 

Asset Management
EFG Hermes Egypt Asset Management recorded a 
17.2% increase in AUMs to reach EGP 19.1 billion 
as of year-end 2020 on the back of strong inflows 
from money market funds and equity portfolios. 

In  parallel,  EFG  Hermes’  regional  asset  man-
agement  arm  Frontier  Investment  Management 
“FIM”  saw  a  strong  40%  increase  in  AUMs  and 
surpassed the two billion mark to reach USD 2.1 
billion in FY20. FIM’s strong performance for the 
year added 10.9% to total AUMs in FY20.

The  Group’s  Asset  Management  division  record-
ed a solid 28% Y-o-Y revenue increase to EGP 413 
million in FY20.

Private Equity
EFG Hermes Private Equity division completed the 
sale  of  its  managing  stake  in  Vortex  Solar,  the 
sole owner of a 365 MW solar PV farm in the UK, 
at  an  enterprise  value  of  c.  GBP  500  million  in 
FY20. The strategic exit saw EFG Hermes Holding 
(which  has  a  5%  indirect  share  in  Vortex  Solar) 
receive  GBP  11  million  in  cash  sales  proceeds 

compared  to  an  initial  investment  outlay  of  GBP 
7.5 million, which resulted in a capital gain of GBP 
1.6 million on the holding level. Additionally, the 
Private  Equity  division  recorded  a  carry  of  GBP 
16.7 million from the exit. 

The  division’s  education  platform,  the  Egypt 
Education  Fund,  which  is  jointly  owned  with 
Dubai-based  GEMS  Education,  holds  a  portfolio 
of three investments, including a portfolio of four 
operational schools located in East Cairo currently 
serving an excess of 6,000 students. Additional-
ly,  the  Fund  owns  a  school  in  Al  Rehab  that  is 
currently  under  construction  and  is  anticipated 
to  begin  operations  in  2022.  The  division  also 
has  a  majority  stake  in  a  leading  transportation 
provider Option Travel. 

On the healthcare front, the division acquired an 
80%  stake  in  United  Pharma  (UP)  through  EFG 
investment  management 
Hermes’  healthcare 
arm,  Rx  Health  Management,  at  the  tail-end 
of  2019.  In  2020,  United  Pharma  witnessed  a 
successful  turnaround  under  the  stewardship  of 
the  Rx  Health  Management  team  and  achieved 
the targets it had set out for UP in 2020. United 
Pharma  successfully  aligned  with  the  Ministry  of 
Health’s  (MOH)  Good  Manufacturing  Practice 
(GMP)  guidelines  and  captured  a  market  share 
of  10%  despite  the  turbulent  market  conditions 
in FY20. Additionally, UP has upsized its facilities 
and  overall  capacities  to  support  the  company’s 
growth trajectory going forward.

In parallel to the division’s progress at United Phar-
ma,  the  Rx  Healthcare  platform  has  begun  eyeing 
a number of highly promising opportunities across 
the generic products and injectables segments with 
an aim to further expand the healthcare platform’s 
investments in the pharmaceutical space.

The Private Equity division recorded a revenue in-
crease of 37% Y-o-Y to EGP 468 million in FY20. 
The  division’s  growth  came  on  the  back  of  its 
strategic exit from Vortex Solar in FY20.

2020 Annual Report28

2020 Annual Report

MD&A

29

Research
EFG Hermes Research continued to expand its cov-
erage in 2020, and successfully added another 20 
stocks across its coverage universe over the course 
of  the  year.  The  expansion  included  the  initiation 
of  coverage  on  the  world’s  largest  company,  Ar-
amco, as well as widening the team’s coverage of 
banks  in  Vietnam.  Additionally,  the  team  started 
the  initiation  of  coverage  on  several  stocks  in 
fast-growing  sectors,  including  healthcare  and 
electronic  payments.  Active  coverage  increased 
from 287 stocks in 2019 to 299 by year-end 2020. 
EFG Hermes initiated coverage of new equities in 
Nigeria (2), Vietnam (7), Pakistan (1), Saudi Arabia 
(1), and Kuwait (1). This expansion leaves EFG Her-
mes Research with enhanced in-depth coverage of 
a variety of dynamic markets and growth sectors. 
As  of  year-end  2020,  the  department’s  coverage 
universe  encompassed  Egypt  (45),  UAE  (24),  Ku-
wait (16), Qatar (11), Saudi Arabia (66), Oman (14), 
Pakistan (31), Vietnam (17), Kenya (10), Nigeria (14), 
Bangladesh (11),  Jordan (6),  Morocco (6), Tanzania 
(6), United Kingdom (5), Ghana (4), Uganda (3), Sri 
Lanka  (4),  Georgia  (2),  Mauritius  (2),  Rwanda  (1), 
and the Netherlands (1). Despite the impacts of the 
pandemic and with it the flurry of social distancing 
measures seen across the globe, the team was able 
to perservere and adapt to the situation. The team 
managed to host three online conferences as well 
as a number of virtual roadshows to continue de-
livering the exceptional services that the division’s 
clients have come to expect of them. The Research 
team reaped the rewards of its efforts and ranked 
in  first  place  for  Frontier  markets  and  second  in 
MENA  in  the  2020  Institutional  Investor  Poll  for 
MENA and Frontier Research.

EFG Hermes Leasing
EFG  Hermes’  leasing  line  of  business  signifi-
cantly grew its market share to 9%, up from 
4.5% in FY19, leaving the Group among the 
top five leasing companies in Egypt in FY20. 
The division’s aggressive cross-selling strategy 
saw the team execute larger ticket sizes com-

1.4EGP

BN

NBFI Platform Revenues in 2020

pared to the previous year. The team’s efforts 
drove  a  38%  Y-o-Y  increase  in  the  division’s 
total outstanding portfolio to EGP 4.7 billion 
in FY20. 

Leasing revenues increased by 17% Y-o-Y to 
reach EGP 184 million in FY20. 

Factoring
EFG  Hermes’  factoring  portfolio  more  than 
doubled  in  FY20,  driven  by  division  capi-
talizing  on  the  cross-selling  opportunities 
through  its  merger  with  the  Group’s  leasing 
operations under EFG Hermes Corp-Solutions 
in 2020. The Group’s factoring portfolio grew 
to EGP 819 million in FY20, recording a strong 
increase from EGP 369 million in the previous 
year. The division recorded a revenue increase 
of 178% Y-o-Y to EGP 25 million in FY20. 

Tanmeyah
EFG Hermes’ microfinance subsidiary Tanmey-
ah saw a 6% Y-o-Y decline in its outstanding 
portfolio  to  EGP  3.0  billion.  The  contraction 
came on the back of an externally challeng-
ing environment due to the pandemic, which 
saw lower traffic at Tanmeyah’s branches. The 
number of active borrowers declined by 7% 

Y-o-Y  to  335,000  and  the  number  of  loans 
declined by 11% Y-o-Y to 312,000 in FY20. 

However, despite the impact of the pandem-
ic,  Tanmeyah  was  able  to  continue  growing 
its  branch  network  and  inaugurate  five  new 
branches and closed out the year with a total 
of 285 branches. Additionally, Tanmeyah of-
ficially piloted its new e-payment channel via 
Damen across 26 of its branches towards the 
tail-end  of  the  year  and  has  witnessed  posi-
tive results in its early-stage trials. Tanmeyah 
also  partnered  with  a  local  micro  insurance 
provider and sold over 103,000 issuance cer-
tificates in FY20 and is looking to expand on 
this offering going forward. 

Tanmeyah  recorded  a  3%  Y-o-Y  increase  in 
revenues to EGP 1.1 billion in FY20. 

valU
valU  is  a  state-of-the  art  fintech  solution 
offering Egyptian consumers payment-on-in-
stallment-programs.  The  Group’s  consumer 
financing  service  witnessed  an  exceptional 
performance  despite  the  harsh  market  con-
ditions  over  the  course  of  the  year.  Early  on 
in  the  year,  valU  successfully  partnered  with 
Souq.com,  an  Amazon  subsidiary  and  the 
leading  e-commerce  platform  in  the  Middle 
East,  to  strengthen  valU’s  online  merchant 
network  and  drive  the  growth  of  online 
sales. Additionally, valU added Carrefour, the 
largest mega store in Egypt, to its network of 
partners.  With  Carrefour  now  in  valU’s  net-
work,  the  Group’s  consumer  financing  plat-
form has successfully partnered with Egypt’s 
four  largest  megastores,  including  Hyper 
One, Spinney’s, Carrefour, and El Morshedy.

In 2020, valU introduced an innovative solu-
tion called “WAQTY”, the first online instant 
transaction  approval  product  for  non-valU 
customers who hold valid credit cards issued 

from Egyptian banks. The platform supported 
the  growth  of  valU’s  transactional  base  by 
providing clients with an automated approval 
process.  Additionally,  valU  collaborated  with 
Raseedi,  the  first  airtime  optimization  solu-
tion in Egypt, to launch an alternative lending 
initiative  based  on  customers’  telecommuni-
cation behavior. 

valU closed out the year with 91,000 custom-
ers,  reflecting  an  increase  of  56%  Y-o-Y  in 
FY20. The company also reaped the rewards 
of  its  merchant  expansion  strategy  and  re-
corded  a  strong  increase  to  898  merchants 
in  FY20,  up  from  485  in  the  previous  year. 
Additionally, over 196,000 transactions were 
completed  using  the  valU  platform  in  FY20, 
representing  an  increase  of  255%  Y-o-Y  in 
FY20. valU’s total outstanding portfolio grew 
by  a  stellar  130%  Y-o-Y  to  reach  EGP  832 
million in FY20.

The Group’s consumer financing platform re-
corded revenues of EGP 111 million in FY20, 
up from EGP 25 million in the previous year. 
It  is  worthy  to  note  that  valU  successfully 
acquired  its  consumer  finance  license  from 
the  FRA  in  2020,  signaling  the  complete 
regulation of EFG Hermes’ NBFIs operations. 

EFG Hermes’ NBFI platform 
maintained its double-digit growth 
trajectory in 2020, a testament to 
the value it provides to stakeholders 
through its comprehensive and 
innovative offering. 

2020 Annual ReportSELL-SIDE OVERVIEW

Our sell-side business consistently works to identify, create, and 
deliver investment opportunities for clients around the globe

32

2020 Annual Report

Sell-Side Overview

33

Sell-Side Overview

EFG Hermes’ sell-side divisions 
surpassed expectations in 2020, 
coming out on top once again 
to post another year of solid 
operational and financial results

To say 2020 was a challenging year would be an 
understatement.  The  COVID-19  pandemic  roiled 
markets  in  ways  no  one  could  have  expected, 
with lockdowns across the world hampering eco-
nomic activity, investor sentiment dwindling, and 
markets experiencing sizeable volatility as a result. 
The  pandemic  uncovered  numerous  deficiencies 
in the financial system we were operating in, with 
markets that were even teetering on vulnerability 
before  the  pandemic  suffering  major  setbacks. 
Having  said  that,  EFG  Hermes’  sell-side  divisions 
surpassed  expectations  in  2020,  coming  out  on 
top once again to post another year of solid op-
erational and financial results all while deepening 
and expanding its product and service roster.

Our Securities Brokerage division performed well 
during the year, maintaining top rankings across 
our footprint as market activity began to pick up 
toward the end of the year on the back of a re-
sumption in economic activity spurred by vaccine 
optimism.  The  division  ranked  first  on  the  Egyp-
tian Stock Exchange (EGX), both the Dubai Finan-
cial  Market  (DFM)  and  NASDAQ  Dubai,  and  the 
Kuwaiti  Stock  Exchange  (KSE).  It  placed  second 
in  Abu  Dhabi  and  secured  a  third-place  spot  in 
Oman. While we continued to hold on strong to 
our leading rankings in MENA markets, it was our 

frontier division that performed exceptionally well 
in 2020, with the division reaping the rewards of 
the work they’ve put in to enter Sub-Saharan Af-
rica and South and Southeast Asian markets. The 
division ranked first on the Kenyan exchange for 
the first time and placed second by value traded in 
Nigeria based on a calculated strategy to expand 
both its retail and high-net-worth investor base.

The Investment Banking division outperformed all 
expectations during the year, and even managed 
to close an IPO for Dr. Sulaiman Al Habib Group 
on  Tadwaul  —  a  major  achievement  considering 
global market conditions. While the division had 
lined up several ECM and M&A transactions across 
the FEM space, most ECM activity was dampened 
during the year due to the pandemic. As a result, 
the division ramped up its capabilities in the DCM 
space, an asset class that the division had already 
built  the  foundations  for  in  years  previous  to 
hedge  against  turbulence  in  equity  markets.  We 
booked an incredible 24 transactions for the year, 
14 of which were DCM transactions at a value of 
USD 757.6 million. 

EFG  Hermes’  Research  division  continued  to 
lead  the  provision  of  in-depth,  real-time  market 
insights in the region, especially as global market 

conditions  continually  shifted  during  the  year. 
The division was named leading Frontier Research 
House  and  second  MENA  Research  House  by 
Institutional Investors’ 2020 poll. During the year, 
it expanded its coverage to 20 new equities from 
key MENA markets and fast-growing FEMs; con-
tinued to diversify its product offerings; and suc-
cessfully  hosted  two  virtual  investor  conferences 
with global institutional investors that collectively 
manage trillions of dollars in assets. 

Prospects  for  2021  leave  a  lot  of  room  for  op-
timism,  with  the  COVID-19  vaccine  acting  as 
the  first  step  towards  restoring  normalcy  across 
markets. We’re positive about a pickup across our 
footprint,  with  investors  already  showing  signs 
that they’re looking to allocate bigger portions of 
their portfolios to FEM markets. A weaker dollar 
and higher equity valuations in other parts of the 
world  have  only  served  to  accelerate  the  pickup 
we  were  seeing  at  the  end  of  2020.  FDI  inflows 
are also expected to rise, increasing local currency 
values  and  subsequently  lowering  interest  rates, 
which will further accelerate business activity. 

In  terms  of  operations,  our  priorities  in  the  new 
year  will  remain  largely  unchanged.  On  the 
geographic  expansion  front,  we  will  continue  to 
look  for  new  markets  to  penetrate  as  we  build 
our  on-the-ground  presence  across  geographies 
characterized  by  solid  growth  fundamentals  and 
strong investor interest. We’re looking to deepen 
our foothold in key frontier markets by replicating 
the  success  we’ve  seen  in  our  home  market  of 
Egypt and use this strength as a springboard into 
other markets. On the Investment Banking front, 
we’re also keen to continue to expand our product 
offering, capitalizing on the headway we’ve made 

in the Egyptian debt space in particular, especially 
with  our  securitization  and  sukuk  offerings,  as 
we continue to diversify our revenue streams. We 
have lined up a solid ECM and M&A transaction 
pipeline  for  the  year  ahead,  particularly  in  Saudi 
Arabia where we anticipate a significant increase 
in  activity.  Coupled  with  the  incredible  strength 
of  our  Research  division,  which  will  continue  to 
expand in scope and breadth to offer clients the 
in-depth coverage they have come to expect from 
us,  we  are  confident  that  we  have  the  tools  in 
place  to  capitalize  on  the  expected  upswing  in 
FEMs. All in all, it is shaping up to be an exciting 
year for each of our sell-side teams, and I am con-
fident that 2021 will be yet another record-break-
ing year for all our divisions. 

Mohamed Ebeid
Co-CEO for the Investment Bank,  
EFG Hermes 

23%

Of group revenues came from sell-side operations

2020 Annual Report 
34

2020 Annual Report

35

EFG HERMES FRONTIER 

Our Frontier division continues to grow in compelling FEMs by 
solidifying its leadership positions throughout its footprint

2020 Annual ReportSection Flag36

2020 Annual Report

EFG Hermes Frontier

37

EFG Hermes 
Frontier 

Overview 
In 2020, EFG Hermes’ Frontier division capitalized 
on the solid base it built over the last three years 
since its launch to effectively and swiftly navigate 
hurdles posed by the COVID-19 pandemic across 
its  footprint.  We  continued  to  hold  on  to  our 
robust  positioning  across  our  FEM  market  base, 
relying  heavily  on  the  track  record  the  team  has 
worked diligently to build and continues to build 
even through region-wide lockdowns and having 
to work remotely during the peak of the crisis. 

FEM  economies  faced  multiple  challenges  over 
2020,  including  oil  price  collapse  in  March,  na-
tionwide  lockdowns  that  significantly  impacted 
economic  activity,  and  global  dwindling  in  in-
vestor sentiment that impacted foreign portfolio 
flows. COVID-19 vaccine advancement has driven 
optimism  back  into  FEMs,  with  the  year  ending 
on an optimistic note as domestic liquidity shored 
back  into  key  markets,  which  EFG  Hermes  Fron-
tier was poised to capitalize on, particularly with 
increased  activity  by  local  investors  in  Nigeria, 
Kenya, and Pakistan.  

Despite these generally volatile market dynamics, 
EFG  Hermes  Frontier  continues  to  strengthen  its 
foothold  across  its  key  markets  in  Sub-Saharan 
Africa  and  South  and  Southeast  Asia,  increasing 
domestic  penetration  with  local  accounts  and 
continuing to deliver outstanding research prod-
ucts thanks primarily to the strength and stability 
of  the  team.  EFG  Hermes  retained  all  members 
of staff during the year, allowing it to come out 
of the year as resilient as ever. The success of the 

team  allowed  the  division  to  garner  several  ac-
colades, including being named the Top Frontier 
Research House on the Institutional Investor 2020 
poll, with analysts nabbing the top two and three 
spots in terms of frontier research analysts. 

Sub-Saharan Africa
In  Kenya,  the  division  reported  a  second  year  of 
outstanding  results.  EFG  Hermes  now  stands  as 
the  top-ranked  brokerage  player  in  the  country 
just three years after entering the market with a 
51.6%  market  share,  significantly  outpacing  all 
other players in the country. In 2020, the division 
deployed a calculated strategy to expand its retail 
and  high-net-worth  investor  base  in  Kenya  by 
leveraging the group’s existing EFG Hermes One 
application. Aiming to launch in 2021, the exten-
sion of the application in the market would be the 
first of its kind in Kenya. This would not only firm-
ly  establish  the  Firm’s  positioning  in  the  country 
but allow it to replicate the trading application’s 
success in other frontier markets.

In  Nigeria,  EFG  Hermes  leveraged  the  significant 
strides taken in 2019, which were anchored in EFG 
Hermes’  expertise  and  Primera  Africa’s  on-the-
ground  presence  in  the  country,  to  reinforce  its 
standing  and  traction  with  domestic  and  foreign 
institutional  investors  alike.  To  date,  the  Firm 
stands as the second leading broker in the country 
with  19.8%  market  share.  The  division  has  been 
mandated to conduct numerous investment bank-
ing transactions in Nigeria that were delayed due 
to COVID-19 and is currently exploring avenues to 
establish a fixed income trading desk in the market. 

South and Southeast Asia
In 2019, EFG Hermes partnered with Asia Commer-
cial Bank Securities (ACBS) of Vietnam, giving clients 
access and intelligence to trade on the Hanoi Stock 
Exchange  (HNX),  the  Ho  Chi  Minh  City  Exchange, 
and UPCOM. The Firm increased its market share of 
foreign inflows this year as it worked to expand its 
reach in one of Asia’s most compelling capital mar-
kets  despite  being  the  only  non-local  investment 
bank operating in the country. 

Following an extensive restructuring program for 
its  Pakistani  operations  in  2019  in  response  to 
macro and political challenges, 2020 saw the mar-
ket  turn  around  once  COVID-related  lockdown 
restrictions  were  lifted.  Volumes  soared  toward 
the end of the year driven by high-net-worth and 
retail  investors,  a  turnaround  the  Firm  was  able 
to capitalize on and establish its presence further 
within the domestic equity franchise in Pakistan.  

Outlook
The division remains optimistic about its FEM strat-
egy  in  2021  as  several  indicators  point  to  an  FEM 
pickup  for  the  year.  Foreign  inflows  were  already 
being seen toward the end of 2019, a trend we ex-
pect to continue into the FEM asset class and which 
EFG Hermes Frontier is poised to reap the benefits 
of.  We  expect  to  continue  to  see  domestic  yields 
come under pressure, but for domestic institutional 
as  well  as  high-net-worth  and  retail  investors  to 
continue to be quite active across our footprint. 

In 2021, we plan to further consolidate the base we 
have built over the last several years. As a post vac-

cine world and what that means for markets begins 
to  take  form,  markets  are  expected  to  normalize, 
and  deals  in  our  pipeline  that  were  postponed 
should come to fruition. We will continue our push 
in particular into Asian markets, exploring opportu-
nities  in  Vietnam  and  Indonesia  through  strategic 
partnerships. We also expect to lay the groundwork 
to  launch  new  products  across  our  FEM  universe, 
including  fixed  income  desks,  DCM  products,  and 
others that will drive growth for the division and the 
Firm in the year to come. 

51.6%

Market share in Kenya, the top broker in the 
country

2020 Annual ReportINVESTMENT BANKING

The Investment Banking team works to expand into new 
products that lead the charge throughout the industry

40

2020 Annual Report

Investment Banking

41

Investment Banking

Overview
EFG Hermes Investment Banking division has EFG 
Hermes Investment Banking division has cemented 
its  regional  leadership  position  in  M&A  advisory, 
ECM  and  DCM  executions,  becoming  the  trusted 
partner for MENA and non-MENA FEM clients and 
partners.  The  division  is  constantly  expanding  its 
reach,  executing  some  of  the  largest  and  note-
worthy deals across its focus markets. EFG Hermes 
Investment Banking deploys the largest and most 
diverse  group  of  professionals  in  the  region  who 
bring  deep  understanding  of  companies,  indus-
tries, markets, and economies with proven global 
knowledge  and  execution  expertise.  The  team’s 
on-the-ground presence combined with a flexible 
business  model  that  quickly  adapts  to  changing 
market  dynamics  have  allowed  the  Firm  to  offer 
advisory on a multitude of value-added services to 
an ever-growing client base. 

By  2020,  the  division  had  executed  a  total  of  281 
ECM,  DCM,  and  M&A  deals  across  its  footprint, 
worth  an  aggregate  value  of  c.  USD  120  billion.  It 
holds a 5% market share of overall deal executions 
according to 9M2020 rankings from Refinitiv’s ECM 
MENA League Tables, has placed among the top five 
on  Bloomberg  and  Thomson  Reuters’  Middle  East 
ECM League Tables since 2015, and first on the 2019 
Refinitiv ECM League Table. 

2020 Operational Highlights
2020  was  a  challenging  one  for  markets  the 
world  over  due  to  an  overall  slump  in  investor 
sentiment as a result of the COVID-19 pandemic 
and  lockdown  measures  that  dampened  eco-
nomic activity. While the division had lined up a 
healthy transaction pipeline across the FEM space 
for  2020,  the  unraveling  situation  put  much  of 
them on hold. The crisis necessitated a swift and 

calculated shift of focus toward the DCM space, 
an  asset  class  that  the  division  had  laid  ground-
work  on  in  years  previous  as  part  of  its  product 
diversification  strategy.  As  a  result,  the  division 
managed to book an outstanding 24 transactions 
for  the  year  by  leveraging  improved  efficiencies 
across  the  full  spectrum  of  its  operations,  its 
growing  network  of  strategic  relationships,  and 
improved execution capabilities. With 40 of some 
of the most talented investment banking profes-
sionals,  the  division  closed  several  cross-border 
deals during the year, many entirely remotely. EFG 
Hermes’ Investment Banking team closed 14 DCM 
transactions at a value of USD 757.6 million, three 
ECM  transactions  worth  USD  828.1  billion,  and 
seven M&A deals valued at USD 99.0 million. Its 
success was recognized by multiple international 
awarding  bodies  this  year,  having  been  named 
Best  Investment  Bank  in  Egypt  at  the  2020  Eu-
romoney  Awards  for  Excellence,  Best  Corporate 
and Investment Bank in Egypt by Asiamoney, Best 
Investment Bank in the Middle East and Best In-
vestment Bank in Egypt by Global Finance, as well 
as  Best  Investment  Bank  in  Egypt  in  the  EMEA 
Finance African Banking Awards. 

As part of its drive to continue to expand its pres-
ence in the Kingdom of Saudi Arabia, EFG Hermes 
successfully completed advisory on Dr. Sulaiman Al 
Habib Group’s SAR 2.63 billion (USD 700 million) 
IPO  on  Tadawul,  with  the  Firm  acting  as  joint 
bookrunner on the deal. The transaction laid solid 
foundations  for  further  ECM  executions  in  Saudi 
Arabia in 1Q21. At home, the Firm concluded ad-
visory on a USD 50 million sale of a c. 7% stake in 
Fawry, following on from the success of the IPO in 
2019.  EFG  Hermes  acted  as  sole  bookrunner  on 
behalf of the selling shareholders on the electronic 
payment platform operator’s accelerated offering. 

By 2020, the division had executed a total of 281 ECM, DCM, and 
M&A deals across its footprint, worth an aggregate value of USD 
c.120 billion.

In  the  M&A  space,  EFG  Hermes  Investment 
Banking  began  2020  with  the  conclusion  of  a 
share purchase agreement between Japan-based 
Tokio Marine Group, GB Capital, and EFG Hermes 
Finance,  which  saw  the  sale  of  a  75%  stake  in 
Tokio’s  Egyptian  life  insurance  subsidiary  Tokio 
Marine  Egypt  Family  Takaful,  valued  at  USD  5.4 
million (EGP 84.75 million). On the frontier front, 
EFG  Hermes  successfully  completed  advisory 
to  Pakistan’s  United  Bank  Limited  (UBL)  on  the 
sale  of  the  assets  and  liabilities  of  its  Tanzanian 
subsidiary, UBL Tanzania (UBLT) to Exim Bank Tan-
zania  Limited.  The  UBL  advisory  is  EFG  Hermes’ 
first cross-border M&A transaction in East Africa 
since entering the Kenyan market in 2017.  

2020  saw  the  division  turn  its  focus  towards 
developing  its  DCM  capabilities  and  product 
offering,  particularly  in  the  securitization  and 
sukuk space. In November, the division concluded 
a  seven-year  USD  265  million  debt  arrangement 
for Orascom Development Egypt (ODE). The Firm 
acted  as  financial  advisor,  lead  manager,  global 
coordinator, and bookrunner for the transaction. 
It also successfully concluded debt arrangements 
for  ADES  Investments  (USD  13.0  million),  NCHD 
(USD  23.2  million),  Marakez  (USD  95.5  million), 
and Actis (USD 14.5 million). 

Securitization is a new and burgeoning asset class 
in Egypt, coming into increased focus over the last 
two  years.  EFG  Hermes  has  capitalized  on  such 
growth, making numerous strides to offer key se-
curitization issuances for clients in 2020 and closing 
six securitization transactions at a combined value 
of  USD  532  million.  The  Firm  acted  as  financial 
advisor,  MLA,  and  underwriter  on  the  USD  10.9 
million  second  issuance  and  USD  10.1  million 
third issuance of Premium International for Credit 

Services  securitization  program.  The  division  also 
acted  as  financial  advisor,  MLA,  and  underwriter 
on  the  USD  27.9  million  first  issuance  and  USD 
55.6  million  second  issuance  of  a  securitization 
program for TMG Holding and a USD 34.9 million 
securitized bond for Tanmeyah Microenterprises. 

The  division  closed  two  sukuk  deals  in  2020  at 
a  value  of  USD  68  million  as  part  of  its  drive  to 
build its debt franchise in Egypt. In April, the Firm 
acted as sole financial advisor, sole lead arranger, 
sole bookrunner, and sole underwriter for an EGP 
2 billion sukuk issuance for TMG Holding, Egypt’s 
first  ever  corporate  sukuk  issuance,  which  was 
2.5x oversubscribed. Additionally, during the year, 
the  division  acted  as  sole  financial  advisor,  lead 
arranger, and bookrunner on the USD 38 million 
sukuk  issuance  of  Cairo  for  Investment  and  Real 
Estate Development, the first of its kind in Egypt’s 
education space. 

2020 Deals
Throughout the year, EFG Hermes concluded an 
outstanding  number  of  landmark  deals  across 
MENA and non-MENA frontier emerging markets.

ECM Deals
Sulaiman Al Habib IPO – Joint bookrunner on 
the USD 700 million initial public offering of the 
Saudi healthcare operator.  

Aramex  Accelerated  Offering  –  Advisor  on 
the USD 77.7 million accelerated equity offering 
of a stake Dubai-based logistics firm Aramex.

Fawry Accelerated Offering – Sole bookrunner 
on the USD 50.4 million accelerated equity offer-
ing of a 7.1% stake in payment platform Fawry.

2020 Annual Report 
42

2020 Annual Report

Investment Banking

43

M&A Deals
Tokio Marine Family Takaful Egypt Stake Sale 
– Sell-side advisor on the USD 5.4 million sale of a 
75% stake in the Egyptian insurance player.

Americana  Stake  Sale  –  Sell-side  advisor  to 
the USD 26.6 million sale of a 97.5% stake in 
the Kuwait-based food and beverage player to 
the Egyptian Starch and Glucose Company.

Masria  Digital  Payments  Stake  Sale  –  Sell-
side advisor on the sale of a 43% stake in Mas-
ria  Digital  Payments  to  AfricInvest,  a  leading 
Pan-African private equity platform.

Exim Bank Tanzania Limited Sale – Advisory 
on Pakistan’s UBL sale of the assets and liabil-
ities of its Tanzanian subsidiary, UBL Tanzania 
to Exim Bank Tanzania Limited.

Suez Cement MTO – Advisory on the manda-
tory tender offer and delisting of Suez Cement 
amounting to USD 12.3 million.

Tourah  Cement  MTO  –  Advisory  on  the 
mandatory tender offer and delisting of Tourah 
Cement amounting to USD 6.0 million.

Ridgewood  Sale  –  Advisory  on  the  sale  of 
100% of Ridgewood worth USD 27 million to 
a joint venture between Hassan Allam Utilities 
and Almar Water Solutions. 

DCM Deals
ODE  Debt  Arrangement  –  Financial  advisor, 
lead manager, global coordinator, and bookrun-
ner for the transaction, worth USD 265.0 million.

ADES  Investments  Debt  Arrangement  – 
Worth USD 13.0 million.

NCHD  Debt  Arrangement  –  Worth  USD 
23.2 million.

Marakez  Debt  Arrangement  –  Worth  USD 
95.5 million.

Actis  Debt  Arrangement  –  Worth  USD 
14.5 million.

EFG Hermes (HSB) Short-term Bond – Worth 
USD 31.8 million.

Premium Card Securitization Program – Fi-
nancial  advisor,  MLA,  and  underwriter  on  the 
USD  10.9  million  second  issuance  and  USD 
10.1  million  third  issuance  of  a  securitization 
program for Premium Card.  

TMG  Holding  Securitization  Program  –  Fi-
nancial  advisor,  MLA,  and  underwriter  on  the 
USD  27.9  million  first  issuance  and  USD  55.6 
million second issuance of a securitization pro-
gram for TMG Holding.

Tanmeyah Securitized Bond – Sole financial 
advisor, lead manager, and arranger of a USD 
34.9 million securitization bond for Tanmeyah. 

TMG Holding Sukuk Program – Sole financial 
advisor, lead arranger, bookrunner, and under-
writer on the EGP 2 billion sukuk issuance for 
TMG Holding. 

CIRA Sukuk Program – Sole financial advisor, 
lead arranger, and bookrunner on the USD 38 
million sukuk issuance of Cairo for Investment 
and Real Estate Development. 

2020 Financial Highlights
The division reported total revenues of EGP 237 
million in FY20, a 28% decrease compared to 
EGP  328  million  in  FY19.  EFG  Hermes  Invest-
ment  Banking  fees  and  commissions  contrib-
uted  approximately  4%  of  EFG  Hermes’  total 
revenue in FY20.   

The division managed to book an outstanding 24 transactions for the 
year by leveraging improved efficiencies across the full spectrum of its 
operations, its growing network of strategic relationships, and improved 
execution capabilities. 

Outlook
In  recent  years,  the  EFG  Hermes  Investment 
Banking  division  has  significantly  expanded  both 
its  product  offering  and  geographic  footprint, 
entering some of the world’s most rapidly growing 
markets in Sub-Saharan Africa and Southeast Asia. 
In the coming year, the division plans to continue 
to  build  on  the  successful  franchise  it  has  devel-
oped over the years, deepening its ECM and M&A 
capabilities  across  its  footprint  and  expanding  its 
presence in the DCM space. 

As equity markets began to pick up toward the end 
of  the  year,  the  division  expects  its  ECM  pipeline 
to ramp up in 2021, both in the MENA region and 
FEMs.  Having  already  lined  up  several  deals  in  the 
kingdom for the year to come, EFG Hermes Invest-
ment  Banking  is  particularly  bullish  on  activity  in 
Saudi  Arabia,  remaining  confident  that  the  strong 
fundamentals  that  underpin  the  market  will  drive 
economic growth across the wider region. Egypt is 

also expected to fare better in terms of IPO activity 
in the year to come, with improved market dynam-
ics  already  being  seen  toward  the  end  of  2020  as 
foreign  trading  activity  picks  up.  The  division  is 
working on several listings, two of which are lined 
up  for  foreign  companies  on  the  EGX,  which  are 
expected to take place in the first quarter of 2021. 

The  division  will  also  continue  to  carve  out  a 
greater  space  in  the  DCM  asset  class,  particularly 
securitization  and  sukuk  in  its  home  market  of 
Egypt,  and  work  to  expand  this  expertise  across 
its  footprint.  At  the  same  time,  post-COVID  al-
ternative  financing  is  becoming  ever  important, 
including  bridge  facility  arrangements  and  short-
term  financing  deals.  With  the  division’s  already 
established merchant banking platform, which has 
seen  it  deploy  USD  50.9  million  in  2020  alone  to 
facilitate financing for clients, it plans to continue 
to grow its merchant banking capabilities to both 
serve clients and generate business. 

2020 Annual ReportSECURITIES BROKERAGE

The division continues to make gains in key exchanges as 
we work to expand our foothold in both legacy markets 
and new geographies 

46

2020 Annual Report

Securities Brokerage

47

Securities Brokerage

Overview
As  the  leading  brokerage  house  in  the  MENA 
region,  EFG  Hermes  Securities  Brokerage  offers 
its  growing  client  base  a  range  of  diverse  prod-
ucts  and  services  and  an  unparalleled  coverage 
of  more  than  75  MENA  and  frontier  emerging 
markets. Despite the challenges of the COVID-19 
pandemic,  which  impacted  all  sectors  around 
the world, the division continued to hold an on-
the-ground presence in Egypt, Kuwait, the UAE, 
Saudi  Arabia,  Oman,  Jordan,  Pakistan,  Kenya, 
Nigeria,  and  Bangladesh,  with  offices  in  the  UK 
and  the  US.  The  division’s  growing  client  base 
ranges  from  individual  retail  investors  to  some 
of the most prominent institutional investors and 
high-net-worth-individuals in the region and the 
world. EFG Hermes Securities Brokerage’s all-en-
compassing portfolio of products and services is 
supported by the Firm’s award-winning Research 
division,  which  provides  clients  with  real-time 
market intelligence and unique  insights, and the 
division’s  online  trading  platform,  which  allows 
for instant market access from desktops, laptops, 
and mobile phones.

2020 Operational Highlights
The  past  year  saw  unprecedented  conditions 
brought on by the pandemic, but equity markets 
continued to perform relatively well, allowing EFG 
Hermes Securities Brokerage to reap the benefits 
of  the  already  solid  positioning  it  holds  in  the 
markets  in  which  it  operates,  benefiting  from 
increased  volumes  brought  on  by  the  pandemic 
induced volatility. 

EFG  Hermes  Securities  Brokerage  reported  an-
other  year  of  solid  operational  results,  despite 
ongoing  global  challenges  brought  on  by  the 
COVID-19  pandemic.  Markets  continued  to  im-

prove  as  the  year  progressed,  on  the  back  of  a 
relative resumption of economic activities. Higher 
executions  in  Kuwait  and  frontier  markets  were 
overshadowed by lower executions in Saudi Ara-
bia,  Qatar,  Egypt,  and  our  Structured  Products 
Desk, leading executions to be flat on a Y-o-Y ba-
sis, declining by 1%. Brokerage revenues fell 17% 
Y-o-Y to EGP 1 billion, mainly on lower revenues 
generated by MENA markets, with the exception 
of  Kuwait  and  Egypt,  lower  revenues  generated 
by frontier markets, with the exception of Kenya 
and Pakistan, losses incurred by the Fixed Income 
Desk  in  1Q20,  and  lower  revenues  generated  by 
the  Structured  Products  Desk.  In  terms  of  pure 
commissions  booked  in  different  markets,  Egypt 
remained the top contributor to Brokerage com-
missions,  at  25.6%.  Frontier  markets  recorded  a 
14.8%  contribution,  while  UAE  markets  (Dubai, 
Abu  Dhabi,  and  Nasdaq  Dubai)  stood  at  13.1%, 
and Kuwait at 19.8%. 

Egypt’s  equity  market  picked  up  towards  year-
end,  following  a  year  of  government  measures 
to cushion the economic impact of the COVID-19 
pandemic.  EFG  Hermes  maintained  its  number 
one ranking on the EGX, with the Firm’s market 
share  at  36.40%  in  2020.  Foreign  participation 
came in at 19.8%, with EFG Hermes successfully 
capturing 49.0% of foreign institutional flows.

In  the  UAE,  the  Dubai  market  continued  to  gain 
ground from the second half of the year, allowing 
the Firm to retain its number one ranking on the 
DFM, with a market share of 32.5%. On the ADX, 
EFG Hermes’ market share stood at 27.6%, secur-
ing a second-place finish.  

In  Kuwait,  trading  activity  picked  up  toward  the 
end  of  the  year,  especially  following  Kuwait’s 

upgrade  to  EM  status  by  MSCI  inclusion  in  No-
vember. This allowed the Firm to hit the highest 
number of executions ever traded by the Broker-
age division since its inception, at USD 2.7 billion. 
The division continued to rank first in the market, 
with a market share of 34.1% in 2020 compared 
to  33.7%  in  2019,  capturing  the  lion’s  share  of 
foreign institutional flows during the year.

Supported  by  local  investors,  the  Tadawul  All 
Share  Index  continued  its  upwards  trajectory, 

following the decline in the first half of the year, 
allowing the Firm to capitalize on this momentum 
and  capture  significant  inflows  from  all  tiers  of 
investors.  The  Firm’s  market  share  came  in  at 
2.22%,  ranking  fourth  among  brokerage  firms 
not linked to commercial banks. 

EFG  Hermes  Oman’s  market  share  climbed  to 
24.5%,  with  the  Firm  coming  in  third  place. 
Foreign  participation  stood  at  12.3%  of  market 
turnover, with EFG Hermes capturing 19.8%.

FY20

FY19

Market Share

Rank

Market Share

Rank

36.4%

32.5%

27.6%

58.3%

34.1%

51.6%

19.8%

24.5%

2.2%

6.0%

3.8%

1st

1st

2nd

1st

1st

1st

2nd

3rd

4th*

13th

n/a

47.8%

33.5%

39.1%

65.9%

33.7%

34.5%

26.2%

18.4%

6.1%

8.3%

6.2%

1st

1st

1st

1st

1st

2nd

3rd

4th

5th

6th

n/a

Egypt

UAE – DFM

UAE – ADX

UAE – NASDAQ Dubai

Kuwait

Kenya

Nigeria

Oman

KSA

Jordan

Pakistan

 *Among brokers not linked to commercial banks

2020 Annual Report48

2020 Annual Report

Securities Brokerage

49

Frontier Emerging Markets
Despite generally challenging market dynamics, 
EFG Hermes Frontier continued to hold its posi-
tion  in  the  territories  it  operates.  As  such,  EFG 
Hermes Frontier continued to noticeably contrib-
ute to the Group’s 2020 financial performance.

In Kenya, inflows from retail investors buoyed 
the  market  in  2020.  As  such,  the  division  re-
ported  a  second  year  of  strong  performance, 
with EFG Hermes now the top-ranked broker-
age player in the country with a 51.6% market 
share,  significantly  outpacing  all  other  players 
in the country. 

Meanwhile  in  Nigeria,  EFG  Hermes  leveraged 
the  strides  made  the  year  previous  to  cement 
its  position  with  both  retail  and  foreign  insti-
tutional  investors.  To  date,  the  Firm  stands  as 
the second leading broker in the country with a 
19.8% market share. 

The  Pakistani  market  witnessed  a  challenging 
year  due  to  the  COVID-19  pandemic  but 
ended the year on a strong note following the 
resumption of normal business operations after 
the lifting of the country’s lockdown measures, 
as  well  as  several  positive  macro  and  political 
developments.  EFG  Hermes  Pakistan’s  market 
share came in at 3.8%, capitalizing on increased 
inflows from high-net-worth and retail investors.

In  Vietnam,  the  market  continued  to  recover 
from  its  slump  during  the  start  of  the  year. 
The  Firm  boosted  its  market  share  of  foreign 
inflows  in  2020  as  a  result  and  continued  to 
expand its reach in the country as one of its key 
strategy  planks  for  growth  in  Southeast  Asia. 
As such, the Firm retained 0.05% market share 
during the year. 

EFG Hermes One
Launched  in  2017  in  partnership  with  Saxo 
Bank,  EFG  Hermes  One  grants  users  one-click 

the  SaxoTraderGo  platform 

access  to  multiple  global  markets,  seamlessly 
to 
integrates 
expand  access  and  capabilities  and  provides 
access to EFG Hermes’ award-winning research 
products.  The  innovative  online  platform  en-
ables  local  and  regional  investors  to  explore 
new  opportunities  in  global  capital  markets 
and  trade  multiple  asset  classes  from  a  single 
account from anywhere in the world. 

Investments 

One  of  the  main  highlights  of  the  year  was 
the  performance  of  EFG  Hermes’  Bahrain 
subsidiary,  OLT 
International. 
The  Firm’s  online  platform  in  collaboration 
with Saxo Bank has managed to increase its 
client base and assets under platform three-
fold during 2020 compared to 2019, putting 
the  Firm  amongst  the  significant  players  in 
the region in this domain. The Firm was well 
placed to capture the new business initiated 
as a result of the increased interest in global 
markets  due  to  the  volatility  seen  last  year. 
During  the  year,  the  success  of  EFG  Hermes 
One spurred the Firm’s interest in replicating 
the  application  to  suit  the  Kenyan  market, 
with plans already laid out to that effect set 
out for 2021. 

Structured Products 
2020  saw  EFG  Hermes  Securities  Brokerage’s 
Structured  Product  Desk’s  revenues  decline 
35% to EGP 59 million. The Structured Product 
Desk was launched in 2016 as part of the Firm’s 
strategy to grow its capital market business and 
deliver product diversity to the franchise.

Unique Corporate Access 
In  light  of  the  unprecedented  circumstances 
imposed by the COVID-19 pandemic, 2020 saw 
EFG  Hermes  cement  its  commitment  to  con-
nect global investors with opportunities across 
its  FEM  footprint  despite  the  difficult  circum-
stances  through  launching  a  new  conference 
format.  The  Firm  held  two  successful  investor 

conferences, virtually for the first time, in place 
of the flagship One-on-One Conference. 

In  June,  the  first  Virtual  Investor  Conference 
spanned three weeks, and facilitated more than 
6,500  meetings,  bringing  together  executives 
from 72 companies and 14 countries, with 480 
institutional  investors  representing  160  insti-
tutions  managing  assets  in  excess  of  USD  15 
trillion. The second Virtual Investor Conference 
in  September  saw  an  even  greater  and  more 

diverse  turnout,  with  157  companies  from 
25  countries  around  the  world  holding  direct 
meetings  with  more  than  650  institutional  in-
vestors from 240 global institutions managing 
assets more than USD 17 trillion.

2020 Financial Highlights 
EFG Hermes Securities Brokerage revenues fell 
17% y-o-y to EGP 1 billion in 2020, on lower 
revenues  generated  by  various  products  and 
across the Firm’s jurisdictions. 

Brokerage Revenue  
(EGP mn)

2019

2020

 Egypt

 UAE

 KSA

 KSA

 Kuwait

 Pakistan

 Kenya

 Nigeria

 Frontier

 Structured Products

 Others**

Total Revenue

FY20
474
114
89
142
16
49
36
33
59
(30)
25
1,007

FY19
523
142
114
116
12
38
67
55
98
16
27
1,208

Commission 
Breakdown by 
Market 
FY20

 Egypt

 DFM 

 ADX

 NASDAQ Dubai

 KSA

 Kuwait

 Oman

 Qatar

 Jordan

 Frontier

 Structured Products

 Others*

Total

FY20
25.6%
6.6%
5.4%
1.1%
12.1%
19.8%
1.10%
6.8%
0.53%
14.8%
2.7%
5.2%
100%

* Others include: Jordan, Oman, Bahrain, and UK (GDRs)
** Others include: Jordan, Oman, and Bahrain

2020 Annual Report50

2020 Annual Report

Securities Brokerage

51

Average Daily Commissions  
(USD ‘000)

2019

2020

229

231

Awards
The  team’s  success  has  garnered  recognition 
from  numerous  international  ranking  institu-
tions and awarding bodies this year, including 
Best Brokerage Services by MENA FM and Africa 
Global Funds; Best Broker in Egypt, Kenya, and 
Nigeria  by  the  EMEA  Finance  African  Banking 
Awards;  Best  Broker  in  the  Middle  East,  UAE, 
KSA,  Kuwait,  and  Oman  by  the  EMA  Finance 
Middle  East  Banking  Awards;  and  Broker  of 

the Year in KSA, Oman, Egypt, and Kuwait by 
Global Investor Group MENA Awards. 

Outlook
With FEM markets pegged for market recovery 
and an uptick in inflows in the year to come, 
the  team  will  continue  to  capitalize  on  the 
significant  achievements  made  during  2020. 
It will work to grow its foothold in its primary 
MENA  markets  and  build  on  the  successes 
achieved in Sub-Saharan Africa to build out an 
East and West financial hub through its Kenya 
and Nigeria outposts. At the same time, it will 
work  to  grow  its  standing  in  Southeast  Asia, 
building  on  the  tremendous  success  in  Paki-
stan and Vietnam as well as stellar execution 
capabilities  across  the  region.  All  in  all,  the 
division will continue to launch new products, 
hone  its  service  offering,  and  forge  partner-
ships that will continue to place it as a broker 
of choice throughout its footprint. 

75

MENA and Frontier markets covered

EFG Hermes Securities Brokerage 
reported another year of solid 
operational results, despite ongoing 
global challenges brought on by the 
COVID-19 pandemic.

2020 Annual ReportRESEARCH

The team leads the charge in terms of quality and breadth 
of coverage, garnering top spots on some of the world’s 
most prestigious investor polls and rankings

54

2020 Annual Report

Research

55

Research

Overview
Having initiated coverage on 20 stocks last year, 
bringing the total coverage to 299 stocks across 
22 markets as of year-end 2020, the EFG Hermes 
Research  division  continues  to  be  the  region’s 
leading  provider  of  in-depth,  real-time  market 
insights,  guiding  the  Firm’s  various  divisions  and 
ever-growing  client  base  when  making  financial 
decisions.  This  has  proved  particularly  invaluable 
considering  the  unprecedented  circumstances 
seen in 2020 and the subsequent impact on global 
markets. The team’s ability to constantly expand 
its coverage and product offering, while remain-
ing at the forefront of an increasingly competitive 
industry has earned the team multiple accolades 
in recent years, with EFG Hermes Research being 
named  the  leading  Frontier  Research  House  and 
the  second-ranked  MENA  Research  House  in 
Institutional Investor’s 2020 poll.

2020 Operational Highlights
Despite  the  impact  of  the  COVID-19  pandemic 
on  overall  market  conditions,  and  in  line  with 
the  division’s  coverage  expansion  and  product 
diversification strategy, 2020 saw EFG Hermes Re-
search continue to build out its research coverage 
and  improve  the  quality  of  its  products.  During 
the  year,  the  division  initiated  coverage  on  20 
new stocks from key MENA and frontier markets. 
On the product diversification front, the division 
continued  to  tailor  its  offering  to  meet  clients’ 
evolving  needs  and  interests,  with  increased  fo-
cus on fintech stocks, such as Fawry. 

2020 also saw EFG Hermes Research, as a result of 
the pandemic, host two successful virtual investor 
conferences for the first time, which replaced the 

flagship One-on-One Conference. The first Virtual 
Investor  Conference,  held  in  June  over  a  span  of 
three  weeks,  facilitated  more  than  6,500  meet-
ings, bringing together executives at 72 companies 
from 14 countries, with 480 institutional investors 
representing  160  institutions  managing  assets  in 
excess of USD 15 trillion. The second Virtual Inves-
tor Conference in September saw an even greater 
and  more  diverse  turnout,  with  157  companies 
from 25 countries around the world holding direct 
meetings  with  more  than  650  institutional  inves-
tors from 240 global institutions managing assets 
more than USD 17 trillion.

The  department’s  unmatched  ability  to  adapt  to 
changing market dynamics and react to the evolv-
ing  needs  of  its  increasingly  diverse  client  base 
has  earned  EFG  Hermes  several  accolades  over 
the years. EFG Hermes Research was, once again, 
named  the  top  Frontier  Research  House  and 
ranked second in MENA in the Institutional Inves-
tor  2020  Poll.  The  division  continues  to  lead  the 
way  in  terms  of  quality,  frequency,  and  breadth 
of  coverage  with  five  analysts  from  the  division 
ranking amongst the top 15 MENA analysts in the 
poll.  Analysts  from  the  frontier  division  ranked 
second and third in the poll for the year. 

Following  the  introduction  of  MIFID  II,  EFG  Her-
mes Research’s ability to stand out from its com-
petition,  thanks  to  its  deep  and  comprehensive 
analysis, has allowed the Firm to thrive, even given 
the new regulatory framework. After the sell-side 
decoupled  research  from  brokerage  commissions 
for  European  clients,  the  EFG  Hermes  Research 
team sells their research on an account-by-account 
basis to clients across Europe and the UK. 

EFG Hermes Research was, once again, named the top Frontier 
Research House and ranked second in MENA in the Institutional Investor 
2020 Poll.

Evolution of Companies Under Active Coverage (Number of Companies at Year-End)

287

299

263

225

133

141

154

120

2013

2014

2015

2016

2017

2018

2019

2020

Egypt

UAE

Kuwait

Qatar

KSA

Oman

Other

Pakistan

Vietnam

Kenya

Nigeria

Bangladesh

EFG Hermes Research Digital Portal
In  today’s  increasingly  digital  world,  and  with  the 
acceleration  of  the  digital  transformation  brought 
on by the COVID-19 pandemic, EFG Hermes under-
stands  that  instant  access  to  high-quality  research 
products  has  become  a  necessity  for  investors, 
analysts,  as  well  as  the  Firm’s  other  departments. 
As  such,  the  department  continued  to  work  on 
enhancing  EFG  Hermes’  digital  research  portal  in 
2020,  striving  to  further  improve  the  overall  user 
experience  by  ensuring  a  greater  degree  of  per-
sonalization  and  access.  The  improved  platform 
not  only  gives  users  access  to  one  of  the  most 
comprehensive  research  libraries  available  in  the 
region,  encompassing  all  historical  news,  reports, 
and commentaries produced by the Firm’s research 
team,  but  also  allows  for  reports  to  be  saved  and 
archived for a later time, while also allowing clients 
to tailor their mailing preferences to receive only the 
coverage that most interests them.

Outlook
The COVID-19 pandemic led to unprecedented 
circumstances around the globe, impacting all 
markets. In 2021, the division expects a signif-
icant  recovery  in  earnings  as  markets  recover 
following vaccine rollouts. At this time of partic-
ular uncertainty, clients, investors, and analysts 
are  looking  for  incisive,  accurate,  and  timely 
research to help them navigate volatile markets. 
EFG  Hermes  Research  is  ideally  positioned  to 
capture  this  demand.  Over  the  next  year,  the 
division  will  look  to  broaden  the  variety  of  its 
products,  to  provide  more  diversified  insights 
for the Firm’s client base and divisions. EFG Her-
mes  Research  will  start  to  analyze  ESG  for  its 
stock  coverage,  which  will  be  a  consideration 
as  to  how  stocks  are  valued.  The  division  will 
continue  to  expand  its  frontier  coverage,  with 
a particular focus on Asian stocks, with an aim 
of reaching 360 stocks under coverage in 2021. 

2020 Annual ReportBUY-SIDE OVERVIEW

The buy-side division was key to the Firm’s success in 2020 
as it worked to expand into new and compelling verticals 

58

2020 Annual Report

Buy-Side Overview

2020 Annual Report

59

Buy-Side 
Overview

Despite dwindling investor 
appetite for emerging markets 
and the instability onset by the 
year, EFG Hermes continued 
to outperform its regional 
benchmarks and peer institutions.

EFG  Hermes  prides  itself  on  being  a  regional  fi-
nancial services powerhouse able to weather the 
most unexpected of circumstances. The events of 
the  year,  which  saw  slumps  in  global  economic 
activity and adverse market conditions across the 
world,  put  our  resilience  as  an  institution  and 
ability  to  navigate  challenging  conditions  to  the 
test.  Yet,  in  spite  of  dwindling  investor  appetite 
for emerging markets and the instability onset by 
the  year,  EFG  Hermes  continued  to  outperform 
its  regional  benchmarks  and  peer  institutions, 
generating positive results while adding value to 
its  stakeholders.  The  year  further  saw  our  divi-
sions  capitalize  on  opportunities  in  the  market, 
introduce  new  products,  and  contribute  to  total 
Group revenues. 

During  2020,  the  asset  management  division’s 
total  revenues  amounted  to  EGP  413  million,  in-
creasing by 28% Y-o-Y. Additionally, the division’s 
local  and  regional  assets  under  management 
(AUMs)  both  witnessed  considerable  increase, 
with  Egypt  AUMs  increasing  by  17.2%  to  EGP 
19.1 billion and regional AUMs increasing 40% to 
USD 2.1 billion. The division has also embarked on 
creating the framework to launch new investment 
products  in  anticipation  of  renewed  interest  in 

the  region  and  demand  in  the  emerging  market 
asset  class  in  the  wake  of  market  recovery  later 
in the year.

Our  renewable  energy  platform  Vortex  Energy 
witnessed strong results during the year, with the 
divestment  of  its  solar  platform  (Vortex  III)  for  a 
total  of  c.  GBP  500  million  following  the  divest-
ment  of  Vortex  Wind  in  2019.  The  platform  has 
also laid the groundwork in order to launch Vor-
tex IV, which will see it begin to invest in a variety 
of renewable assets ranging from solar and wind 
to  storages,  distribution,  and  other  asset  classes 
across  the  entire  transition  theme.  This  will  see 
us  poised  to  position  ourselves  at  the  helm  of 
renewables  investments,  given  the  ever-growing 
interest  in  sustainable  energy  investments  and 
responsible investment strategies.

Building  on  the  strides  made  in  the  pharmaceu-
ticals  sector  following  the  acquisition  of  United 
Pharma in 2019, Rx Healthcare Management con-
tinued to expand on its investments through the 
company. During 2020, we were able to enhance 
our offering, adding over 30 new products to our 
portfolio  while  exploring  potential  opportunities 
for  exports  across  the  region.  With  the  onset  of 

the  COVID-19  pandemic,  the  company  addition-
ally  experienced  increased  demand  for  medical 
solutions in the face of heavy hospital traffic and 
will  see  the  company  continue  to  expand  on  its 
offering in order to meet that demand.

On  the  education  front,  EFG  Hermes  continued 
to leverage its partnership with GEMS Education 
in order to broaden its offering of leading educa-
tional  solutions  across  the  country.  The  closures 
caused by the COVID-19 pandemic resulted in the 
company adapting its offering in order to contin-
ue  to  benefit  its  students,  becoming  the  first  in 
Egypt to launch online schooling while supporting 
other institutions in their transition to e-learning. 
The  company  is  also  currently  in  the  process  of 
establishing  a  K-12  school  in  the  Rehab  district 
of  Greater  Cairo,  marking  the  fifth  institution  in 
its portfolio. Additionally, the company has paved 
the way for a new venture through its acquisition 
of  a  majority  stake  in  Option  Travel,  a  transpor-
tation solutions provider as it seeks to introduce 
specialized  school  buses  with  child  safety  at  the 
core of its design. 

In  spite  of  the  challenges  posed  by  the  year  re-
sulting  from  market  slumps,  declined  economic 
activity,  and  global  closures  and  uncertainty, 
our  division  was  able  to  overcome  them  and 
capitalize  on  new  market  opportunities  in  an 
innovative  manner.  This  has  allowed  EFG  Her-
mes  not  only  to  provide  its  shareholders  with 
gains  but  also  to  instigate  positive  impact  that 

will  benefit  local  communities  at  large.  As  mass 
vaccination  rolls  out  and  markets  stabilize,  we 
expect to see the recovery initiated at the end of 
the  year  continue  into  2021.  The  milestones  we 
have  achieved  during  the  year  will  leave  us  well 
poised to capitalize on new opportunities, further 
our  investments  offerings  and  create  increased 
value for our stakeholders, which will cement our 
position as the leading financial services group in 
the  region,  generating  investment  opportunities 
that are equally lucrative and sustainable.

Karim Moussa
Co-Chief Executive Officer, EFG Hermes 
Investment Bank

2.1USD

BN

Regional AUMs in 2020

ASSET MANAGEMENT 

With funds consistently outperforming regional 
benchmarks, the division is the only regional asset 
manager with this kind of track record we have managed 
to amass since inception 

62

2020 Annual Report

Asset Management

63

Asset 
Management 

Overview
EFG  Hermes  Asset  Management  is  the  only  asset 
manager  in  the  MENA  region  with  an  established 
track  record  as  an  investment  manager,  with  the 
division’s funds consistently outperforming regional 
benchmarks.  Throughout  its  decades-long  track 
record  in  the  industry,  the  division  has  offered  its 
diverse client base a wide spectrum of mutual funds 
and discretionary portfolios with both country-spe-
cific and regional mandates. The division’s mandates 
range  from  equity,  money  market,  fixed  income, 
and indexed to Sharia- and UCTIS-compliant man-
dates. The team serves a growing roster of clients, 
with a specific focus on long-term and institutional 
investors, offering tailored products accounting for 
individual  needs,  unique  financial  objectives,  and 
risk appetites. 

2020 Operational Highlights
2020 saw the MENA region face unprecedented chal-
lenges,  including  lockdowns  that  impacted  economic 
activity  and  a  general  slump  in  investor  appetite  for 
the  emerging  market  asset  class.  Despite  challenging 

market conditions due to the COVID-19 pandemic and 
dwindling sentiment, EFG Hermes Asset Management’s 
fund and portfolio performance continued to beat peer 
averages, allowing the division to maintain its standing 
as the region’s asset management house of choice.

During  the  year,  Egypt’s  AUM  rose  17.2%  Y-o-Y  to 
EGP 19.1 billion on the back of MMFs and stronger 
performance  from  equity  markets  as  sentiment 
picked  up  toward  the  end  of  the  year.  In  terms  of 
regional performance, the division saw AUM up 40% 
in FY20 to USD 2.1 billion, with strong performance 
across  all  funds  and  managed  accounts  as  markets 
recovered  towards  the  end  of  the  year,  recovering 
from the sell-off seen in March due to COVID-19. 

In  2020,  the  Credit  team  laid  the  groundwork  to 
launch new investment products to cover the emerg-
ing  market  asset  class,  considering  the  expected 
pickup in inflows in the region with an eye to satisfy-
ing the unique and evolving needs of its clients and 
solidify its position at the forefront of the competitive 
asset management space. 

Egypt AUM (EGP bn)

13.1

13.7

13.4

13.0

14.0

14.2

15.6

16.3

15.5

19.1

16.9

17.4

1Q18

2Q18

3Q18

4Q18

1Q19

2Q19

3Q19

4Q19

1Q20

2Q20

3Q20

4Q20

Egypt Equity Funds

MMFs and Fixed Income

Portfolios

Regional AUM (USD bn)

2.5

2.4

2.3

2.3

2.1

1.6

1.6

1.5

1.4

2.1

1.7

1.7

1Q18

2Q18

3Q18

4Q18

1Q19

2Q19

3Q19

4Q19

1Q20

2Q20

3Q20

4Q20

Regional Funds

Regional Portfolios

Local Funds Managed by EFG Hermes Asset 
Management in Egypt

8

9

1

1

MMR

Equity

Fixed Income

Balanced

2020 Financial Highlights
Asset  Management  revenue  rose  28%  Y-o-Y  in 
FY20 to EGP 413 million compared to the EGP 321 
million reported in FY19 largely due to strong incen-
tive fees booked by the regional asset management, 
FIM in the final quarter of the year.

Awards 
Due to its continued resilience in the face of the cur-
rent  market  climate  and  its  comparatively  superior 
performance  to  regional  peers,  EFG  Hermes  Asset 
Management  was  named  Best  Asset  Manager  in 
Egypt and Pan-Africa by the EMEA Finance African 
Banking Awards 2020 for the second year running, 
as well as the Best Asset Manager in the UAE by the 
EMEA Finance Middle East Banking Awards.  

Outlook
We  are  optimistic  about  what  the  year  ahead 
holds for both emerging and frontier markets, 
expecting  to  see  solid  inflows  continue  from 
their pickup toward the end of 2019 as markets 
began  to  find  their  footing  once  again.  The 
division enters the new year confident that its 
solid fundamentals and decades of experience 
navigating  macroeconomic  and  geopolitical 
headwinds  will  see  it  continue  to  grow  and 
deliver  value  to  its  stakeholders  regardless  of 
the operating environment. As such, in the new 
year,  the  division  will  press  on  with  product 
diversification strategy to solidify its position as 
the  region’s  leading  asset  management  house 
by continuing to provide clients with a breadth 
of service offerings catered to their needs.

2020 Annual ReportPRIVATE EQUITY

EFG Hermes Private Equity has managed to achieve an 
asset configuration that offers exposure to some of the 
most exciting global market opportunities and sectors

66

2020 Annual Report

Private Equity

67

Private 
Equity

Overview
With  a  successful  track  record  spanning  two  de-
cades, EFG Hermes Private Equity is a leading player 
in the field today. Rather than adopting a generalist 
approach to its investments, the division embraces 
a specialized approach focusing on specific themes 
and  verticals,  allowing  them  to  create  dedicated 
teams who have gained expert knowledge of their 
respective fields. EFG Hermes Private Equity believes 
in impactful, responsible investment strategies and 
has  specifically  chosen  to  focus  on  education, 
renewables,  and  healthcare.  The  division  seeks  to 
continue driving investments in these fields, which 
have  recently  gained  traction  among  global  inves-
tors. Being a pioneer in these verticals, EFG Hermes 
Private Equity cemented its presence and expertise 
years prior, thus remaining at the forefront of strate-
gic and high-impact investments across the region.

The  division  manages  its  renewables  investments 
through  its  Vortex  Energy  platform,  which  was 
established  in  2014  to  invest  in  renewable  energy 
projects.  The  platform  has  witnessed  immense 
success,  completing  the  entire  investment  lifecycle 
from origination through to divestment. Vortex En-
ergy has previously divested Vortex I and Vortex II, 
which held a 49% stake in a 998 MW pan-Europe-
an portfolio, including 56 operational windfarms in 
Belgium, France, Portugal, and Spain. In 2020, the 
platform  additionally  divested  its  managing  stake 
in Vortex Solar, a 100% shareholder of a 365 MW 
solar PV farm in the United Kingdom.

The  EFG  Hermes  Egypt  Education  Fund  is  a  USD 
150  million  investment  fund  launched  in  2018,  as 
part  of  an  education  platform  in  partnership  with 
Dubai-based  education  provider  GEMS  Education. 

The fund targets investments in Egypt’s K-12 private 
education sector, in line with the Firm’s aim to make 
investments that are impactful across areas of key 
development for Egypt.

Rx  Healthcare  Management  was  established  to 
manage  diverse  investments  across  the  healthcare 
sector  in  order  to  meet  the  ever-growing  demand 
for healthcare products and services across Egypt as 
well as the MENA and Africa regions at large. The 
Firm has acquired a stake in leading medical solu-
tions provider United Pharma, which will enable it 
to make strides in covering the shortage of IV solu-
tions and injectables’ availability in Egypt and other 
neighboring  markets  while  further  propagating  its 
impactful investment strategy across the entirety of 
the healthcare value chain.

2020 Operational Highlights
Vortex
2020  saw  a  year  of  positive  returns  for  Vortex  En-
ergy, attesting to the strength of the Firm’s focused 
strategy. The division divested its managing stake in 
Vortex  Solar  (Vortex  III)  in  the  third  quarter  of  the 
year, at a total enterprise value of c. GBP 500 million. 
This  comes  following  divestments  of  Vortex  Wind 
(Vortex I and Vortex II) in 2019. Throughout the year, 
Vortex has sought to adopt a more active investment 
approach, focusing on investing in renewable assets 
including  both  solar  and  wind,  batteries,  and  other 
products  across  the  entire  renewable  energy  spec-
trum  in  preparation  for  Vortex  IV.  This  comes  as  a 
natural progression as interest increases from global 
investors  and  as  the  division  develops  as  a  fund 
manager,  focusing  from  wind  and  solar  assets  to  a 
comprehensive approach towards the entirety of the 
renewable energy sector.    

RX Healthcare Management
In 2020, the division further specialized its invest-
ments  to  focus  on  the  pharmaceuticals  sector 
following  its  acquisition  of  United  Pharma  the 
previous  year.  The  company’s  product  offering 
includes  a  diverse  range  of  generic  categories 
specifically  catering  to  underserved  therapeutic 
areas  as  well  as  IV  products.  During  the  year, 
the  company  sourced  more  than  30  different 
products to add to its portfolio. In addition, it will 
seek  to  expand  its  business  by  exporting  prod-
ucts to countries across the region. The company 
continued  to  perform  well  throughout  the  year, 
with medical solutions witnessing heavy demand 
particularly  in  the  face  of  increased  hospital 
traffic. The division is currently exploring further 
acquisitions  to  enhance  its  offering  and  expand 
its pharmaceuticals platform.

Egypt Education Fund
Upon  the  onset  of  the  COVID-19  pandemic,  the 
division  was  poised  for  growth  due  to  its  track 
record  of  innovation  in  the  education  space, 
introducing  new  solutions  and  benefiting  from 
new  opportunities  in  the  market.  The  company 
was  the  first  in  Egypt  to  launch  online  schooling 
and was well positioned to assist other institutions 
in  their  transition  to  e-learning  in  the  face  of 
government-imposed  lockdowns  and  restrictions. 
The year also allowed the company to enhance its 
educational  service  offering  to  consistently  offer 
best-in-class  services,  supported  by  its  qualified 
management team and an expanded capital base.

In 2020, the platform additionally set into motion 
several  plans  to  further  diversify  its  investments 
and broaden its activities in the sector. Its portfo-

lio currently consists of four schools in East Cairo, 
serving more than 6,000 students. In addition, it 
is  currently  in  the  process  of  establishing  a  K-12 
school in the Al Rehab City in New Cairo that will 
see it leverage its premium educational resources. 
The company had also acquired a majority stake 
in  Option  Travel,  a  leading  transport  provider  in 
Egypt. This latest acquisition will enable the com-
pany to offer specialized buses that will center on 
the  health  and  safety  of  children.  This  will  serve 
to support its educational platform, replacing the 
multi-purpose buses currently in use across Egypt.

2020 Financial Highlights 
Revenues for the division in 2020 amounted to EGP 
468 million, marking a 37% increase from the EGP 
341 million recorded in 2019.

Outlook
In  the  coming  year,  the  EFG  Hermes  Private 
Equity  division  will  seek  to  expand  on  its 
existing verticals, further driving impactful in-
vestment strategies across Egypt and regional 
markets.  The  three  sectors  have  garnered 
increased  attention  from  global  investors, 
attesting to their relevance to the investment 
world  as  well  as  shifting  investment  trends 
towards a more impact-centric approach. The 
division  will  continue  to  seek  out  additional 
investments to complement its existing ones, 
allowing  it  to  adopt  a  more  comprehensive 
approach to its fund management.

2020 Annual Report 
NBFI PLATFORM 

We are always ready to push the boundaries and challenge 
the status quo

70

2020 Annual Report

NBFI Platform

71

NBFI Platform 

We are confident that our 
companies will continue to 
grow and innovate to generate 
increasingly valuable services to our 
clients and stakeholders. 

2020  saw  no  shortage  of  unprecedented  events 
that had a resounding impact on business opera-
tions the world over. Yet despite the challenges, 
I  could  not  be  prouder  of  the  strides  our  NBFI 
platform  has  achieved,  delivering  outstanding 
financial and operational results while continuing 
to  generate  value  for  our  stakeholders.  Through 
our diversification strategy and robust operations, 
EFG Hermes Finance has been able to weather the 
instability  caused  by  the  onset  of  the  COVID-19 
pandemic,  while  continuing  to  expand  on  its 
service offering and product portfolio with a full 
suite  of  non-banking  financial  services  ranging 
from microfinance, leasing, and factoring to con-
sumer  financing,  mortgage,  payment  solutions, 
and  insurance.  Collectively,  the  Group’s  NBFI 
platform  has  successfully  generated  growth  in 
excess of EGP 1.4 billion in 2020, an increase of 
13% from the EGP 1.2 billion posted in 2019.

Building  on  the  successes  it  achieved  in  the  pre-
vious  year,  Tanmeyah  continued  to  expand  on  its 
branch network, growing to a total of 285 physical 
branches  with  335,000  clients  served,  down  7% 
from  2019.  Additionally,  the  company  embarked 
on  the  first  ever  securitization  program  issued 
by  a  microfinance  provider,  with  the  help  of  EFG 
Hermes’ Investment Banking team. The first tranche 

was  disbursed  in  May  2020,  amounting  to  a  total 
of  EGP  545  million,  and  was  oversubscribed  more 
than once. This overwhelming success attests to the 
strength of Tanmeyah’s portfolio, risk management 
capabilities,  and  the  robustness  of  its  operations. 
The  company  expects  to  launch  the  program’s 
second tranche upon the maturity of the first in the 
second quarter of the upcoming year.

During the year, EFG Hermes Finance consolidated 
its leasing and factoring arms into one entity, EFG 
Hermes  Corp-Solutions,  to  offer  its  corporate  and 
SME  clients  a  comprehensive  range  of  financing 
solutions and value-added services. The company’s 
leasing  arm  saw  a  15%  increase  in  its  client  base, 
with  a  number  of  new  industries  witnessing  in-
creased activity, including digital, education, health-
care, and real estate. Meanwhile, our factoring arm 
focused on expanding awareness of factoring facil-
ities  across  the  market,  successfully  leveraging  the 
merger in order to offer more than EGP 819 million 
in  factoring  facilities  for  the  year.  Corp-Solutions’ 
merger successfully contributed a total of EGP 209 
million in revenues to the NBFI platform.

valU, our consumer financing platform continued 
on the trajectory it had embarked on the previous 
year to expand its operations and engage an ev-

er-growing base of users. During 2020, the com-
pany added a number of strategic new retailers to 
its roster of partnerships and continued to grow 
its client base. The year also saw valU venture into 
new sectors including healthcare, education, and 
sporting club memberships. At the same time, the 
company entered into a key partnership with EFG 
Hermes  Corp-Solutions  to  offer  valU  merchants 
bespoke  financing  services  as  part  of  the  plat-
form’s  strategy  to  uncover  key  cross  selling  op-
portunities throughout the Group. The success of 
the company throughout the year only serves to 
underscore valU’s drive to continually expand its 
service  offering  to  add  value  to  its  stakeholders 
and empower them to meet their financial needs. 
Total GMV more than tripled during the year, and 
the company was able to turn profitable.

Our  latest  venture,  PayTabs  Egypt,  is  already  well 
on  its  way  to  cementing  its  position  as  a  leading 
payment  solutions  provider,  offering  unique 
selling  points  and  making  a  number  of  strategic 
partnerships  in  its  first  year  of  operations.  The 
company  was  able  to  capitalize  on  new  market 
opportunities and venture into several new sectors 
including  retail,  tourism,  hospitality,  education, 
and  real  estate.  Additionally,  the  company  was 
able  to  launch  a  number  of  initiatives  during  the 
year targeting SMEs in line with national financial 
inclusion efforts. Additionally, a total of 300 new 
partner merchants were added for the year.

At the same time, we continued to build out our 
latest additions to the EFG Hermes Finance portfo-
lio, our insurance and mortgage finance offerings. 
In  2019,  we  established  Bedaya  in  partnership 
with  GB  Capital,  to  create  a  mortgage  finance 
venture serving Egypt’s large, growing population 
of  homebuyers.  Later  in  the  year,  we  deepened 
our  partnership  with  GB  Capital,  entering  into  a 
definitive sale and purchase agreement to acquire 
a 75% stake in life insurance player Tokio Marine 
Egypt Family Takaful that was concluded in June. 
The year to come will see us continue to develop 
these arms as we work to offer clients a fully inte-
grated service offering in the non-bank financial 
institution  space  and  enhance  our  cross-selling 
abilities throughout the Group. 

Each of our companies has surpassed our expecta-
tions in terms of performance, innovation, and abil-
ity to overcome the most unexpected of obstacles, 
while  capturing  new  opportunities  and  adapting 
to  the  external  environment.  Their  performance 
and  achievements  throughout  the  year  serve  as 
the  biggest  testament  to  EFG  Hermes’s  adaptabil-
ity and strength as an institution as well as to the 
ever-growing  demand  for  non-banking  financial 
services in the Egyptian market.

With the onset of the new year, and with it hope-
fully an end to the pandemic and improved market 
conditions,  we  are  confident  that  our  companies 
will  continue  to  grow  and  innovate  to  generate 
increasingly  valuable  services  to  our  clients  and 
stakeholders. We look forward to the triumphs our 
subsidiaries will achieve in the coming year as they 
continue on their upward growth trajectories. 

Walid Hassouna
Chief Executive Officer, EFG Hermes Finance
Group Head of Debt Capital Markets

13%

Growth across the NBFI platform

2020 Annual ReportTANMEYAH

Tanmeyah is the nation’s leading microfinance solution 
platform, providing Egyptians with access to vital financing 
to support their livelihoods 

74

2020 Annual Report

Tanmeyah

75

Tanmeyah

Overview
Tanmeyah  Microenterprise  Services,  Egypt’s  pi-
oneer  in  microfinance  solutions  provider,  offers 
financing  solutions  to  lower-income,  small,  and 
micro enterprise owners to support their business 
goals  and  growth  aspirations.  Established  in 
2009, the company was acquired by EFG Hermes 
in  2016  as  part  of  the  Firm’s  efforts  to  grow 
their  NBFI  platform.  The  company  is  focused  on 
offering  its  solutions  to  businesses  located  in 
high-need  areas,  wherein  individuals  typically 
lack  access  to  support  from  traditional  banks, 
with a view towards promoting financial inclusion 
and offering support to the development of these 
communities.  In  addition  to  financing  solutions, 
Tanmeyah  offers  a  range  of  complementary 
services  to  support  small  businesses  including 
microinsurance.  The  company  extends  credit  fa-
cilities of up to EGP 50,000 for microenterprises 
and  between  EGP  50,000  and  EGP  100,000  for 
small businesses. Tanmeyah’s operations and stra-
tegic  objectives  not  only  serve  to  contribute  to 
the CBE’s efforts to promote nationwide financial 
inclusion, but also offer underserved segments of 
the  population  the  support  they  need  to  launch 
their  businesses,  allowing  for  community  devel-
opment,  increased  economic  growth,  and  an 
improved standard of living.

2020 Operational Highlights 
Tanmeyah witnessed a robust start to 2020, leav-
ing the company poised to build on the successes 
it  had  witnessed  in  the  previous  year.  During  the 
year,  Tanmeyah  further  expanded  its  branch  net-
work, adding 14 extra branches in 2020, bringing 

the total to 285 branches across the country. The 
company’s  total  number  of  employees  increased 
by  over  650  throughout  the  year,  bringing  total 
staff to 5,075 employees. At year-end 2020, Tan-
meyah’s total number of clients had reached over 
346,000 and the company’s portfolio reached EGP 
3.1  billion.  Although  the  onset  of  the  COVID-19 
pandemic  posed  challenges  to  Tanmeyah,  the 
company  was  able  to  quickly  regroup  and  carry 
forward  with  its  strategy  for  the  year.  These 
expansions  and  operational  successes  attest  to 
Tanmeyah’s solid operations and the team’s tireless 
efforts throughout the year, even in the face of a 
challenging and uncertain global environment.

Although there are several healthy and uninterrupted 
funding sources available to Tanmeyah, diversification 
of funding sources continues to be a key priority for 
the company to allow it to achieve its strategic objec-
tives  and  grow  its  operations  unhindered.  As  such, 
Tanmeyah securitized a portfolio of EGP 545 million, 
the first tranche of an EGP 3 billion program, making 
it the largest securitization transaction amongst mi-
crofinance  companies  in  Egypt.  Tanmeyah  received 
a  Prime1  (sf)  credit  rating  in  spite  of  the  outbreak, 
a  reflection  of  its  exceptional  crisis  management 
stemming  from  its  rebound  following  Egypt’s  2011 
revolution.  Launched  in  May  2020,  the  transaction 
was oversubscribed by several banks. 

Upon  the  onset  of  the  COVID-19  pandemic,  Tan-
meyah’s management team issued a set of guide-
lines prioritizing the health and safety of employees. 
In parallel, the company worked in the early months 
of  lockdown  to  increase  its  technological  capabil-

During 2020, a key priority for Tanmeyah was to invest heavily in its 
technological infrastructure, both as the company sought a smooth 
transition to remote working and as a means of streamlining its operations.

ities  to  offer  the  team  the  necessary  systems  and 
infrastructure to work from home. In addition, the 
company employed several measures to support the 
team and ensure their health and safety. It provided 
facemasks  and  sanitizers  on  site  and  decreased 
physical  employee  presence  to  25%  capacity.  In 
addition, the company offered 4,500 antibody tests 
beginning in early April for early detection among 
Tanmeyah  employees,  which  worked  to  manage 
the  spread  of  the  virus  across  the  company.  Tan-
meyah  additionally  implemented  a  policy  to  cover 
employees’  medical  and  treatment  expenses  with 
regards  to  the  pandemic.  To  provide  around-the-
clock  medical  care,  the  company  worked  with  its 
insurance  providers  to  offer  support  and  create 
a  nationwide  database  of  medical  professionals 
across the country as well as set up a separate dedi-
cated phone line to answer queries from employees 
seeking medical advice.

During  2020,  a  key  priority  for  Tanmeyah  was  to 
invest  heavily  in  its  technological  infrastructure, 
both as the company sought a smooth transition to 
remote working and as a means of streamlining its 
operations. The data science unit supported its digi-
talization efforts, helping Tanmeyah make use of key 
data  with  ease  through  its  dashboards,  resulting  in 
optimizing operational synergies across the company.

The  year  was  not  without  its  challenges  for  the 
company with sales slowing down as a result of the 
lockdown. In addition, the company adopted IFRS 9 
early in the year, which predicts risk using expected 
credit loss. This caused Tanmeyah to approach its risk 
management prudently, focusing on collections rath-

er than sales throughout the year. As the company 
adapted to the challenges of the year and stabilized 
its risk, it resumed its focus on issuance, with sales 
picking up in 4Q20. 

To  alleviate  financial  burden  of  its  customers,  the 
company  offered  a  partial  payment  or  extension 
program on installments due. The offers were valid 
for April, May, and June as the company choose to 
follow  the  FRA  directive  to  banks  extending  a  six-
month postponement to installments to support the 
company’s  stakeholders,  benefiting  a  total  of  over 
85,000 clients. 

Throughout the year, Tanmeyah launched two new 
products after reassessing its product portfolio. It in-
troduced its Women in Individual Lending program, 
which  extends  loans  to  individual  women  seeking 
to  launch  or  expand  their  home-based  businesses. 
This  followed  a  decision  to  halt  its  Group  Lending 
program  launched  in  December  2018.  Tanmeyah 
also formed a partnership with tricycle manufacturer 
Pullman  in  August  to  offer  facilities  in  Assiut,  as  a 
pilot phase. This program comes following the end of 
the tuk-tuk light vehicle program previously in place 
by the company. On the microinsurance partnership 
front,  Tanmeyah  continued  to  perform  well,  selling 
more than 103,000 policies during the year, a 10% 
Y-o-Y increase. 

During the year, Tanmeyah also focused heavily on 
its market positioning. The company primarily used 
channels such as social media as well as traditional 
marketing  campaigns  to  strengthen  its  corporate 
image  and  increase  its  customer  base.  In  mid  De-

2020 Annual Report76

2020 Annual Report

Tanmeyah

77

cember, Tanmeyah launched a one-month TV and 
radio campaign. Tanmeyah developed a CRM mod-
ule for its in-house call center and outsourced ad-
ditional call center agents to tackle the higher 
traffic on its hotline.

2020 Financial Highlights
In  spite  of  the  challenges  posed  by  the  local  and 
global environment, Tanmeyah saw increased reve-
nue growth during the year, posting a total of EGP 
1.1 billion, a 3% increase from the EGP 1.05 billion 
recorded at year-end 2019.

Outlook
In  2021,  Tanmeyah  will  seek  to  further  enhance 
its  technological  capabilities,  with  the  end  goal  of 
completely digitizing its operations. The company has 
already taken steps to launch this strategy, disbursing 

handheld  devices  to  many  of  its  loan  officers,  with 
more expected to follow in the coming year. 

In  line  with  its  commitment  to  promoting  financial 
inclusion,  the  company  entered  into  a  partnership 
with  Damen,  a  leading  e-payment  network  to  offer 
payments  through  their  points  of  sale.  Early  phases 
of the partnership were launched in December 2020 
across 26 branches with a full roll out to all Tanmeyah 
branches expected by January 2021.

Tanmeyah  will  also  seek  to  expand  its  footprint  by 
venturing  into  a  number  of  sectors.  In  addition,  the 
company  will  leverage  new  regulations  for  microfi-
nance providers allowing them to work with SMEs to 
diversify its offering and develop a range of products 
tailored  to  their  needs,  cementing  its  position  as  a 
pioneer in the microfinancing space.

284

Total branches as of 2020

Tanmeyah will leverage new 
regulations for microfinance providers 
that allow them to work with SMEs 
to diversify its offering and develop 
a range of products tailored to their 
needs, cementing its position as a 
pioneer in the microfinancing space.

2020 Annual ReportvalU

Our innovative consumer finance platform allows clients to 
meet their lifestyle needs with ease and peace of mind as 
they buy now and pay later

80

2020 Annual Report

valU

81

valU

EFG Hermes Finance launched valU, its innovative 
consumer financing solutions arm, in 2017 as part 
of the platform’s efforts to diversify its non-bank 
financial services offering and capitalize on global 
trends  shifting  towards  fintech  solutions  and  in-
creased  smartphone  adoption  across  Egypt.  valU 
offers  clients  a  range  of  convenient  repayment 
options  to  purchase  products  and  services  with 
customized installment programs. With authorized 
capital  of  EGP  750  million  and  paid-in  capital  of 
EGP 175 million, valU is a pioneering fintech solu-
tion provider in the country, empowering custom-
ers to make purchases from over 35 product and 
service categories through more than 898 partner 
merchants  across  3,500  retail  and  online  stores 
as  well  as  134  websites.  valU  allows  customers 
to  make  use  of  installment  payment  programs 
lasting  up  to  60  months  and  brings  them  a  vari-
ety  of  offers  across  its  retail  and  online  network. 
The  launch  of  the  company  additionally  forms 
part  of  EFG  Hermes’  wider  strategy  to  promote 
nationwide financial inclusion, in line with national 
development strategies and global practices.

2020 Operational Highlights
On  the  operational  front,  valU  made  great  strides 
throughout the year, capitalizing on new opportuni-
ties and providing an expanded scope of services, as 
usage  increased  during  the  lockdown  imposed  as  a 
result of the COVID-19 pandemic. During 2020, valU 
witnessed  three-fold  growth,  with  the  number  of 
customers growing to more than 170,000 users and 
over 265,000 transactions in excess of EGP 1.5 billion 
as  well  as  increased  shopping  limits  amounting  to 
more than EGP 2.2 billion. In addition, the company 
doubled its on-ground sales team during the year and 
established a tele-sales unit to allow for home visits to 
onboard new clients throughout the pandemic.

valU  continued  to  expand  on  its  partnerships 
throughout  the  year,  adding  several  new  key 
retailers to its roster, including Cairo Festival City, 
Majid  Al-Futtaim,  El  Mawardy,  Adidas,  El  Sallab, 
Oriental  Weavers,  and  Huawei.  In  addition,  the 
company  renewed  some  of  its  existing  strategic 
partnerships,  including  Apple  retailers  in  Egypt, 
Samsung, IKEA, and e-commerce platform Souq.
com.  valU  also  successfully  partnered  with  Le 
Marché  as  the  exclusive  financing  partner  for 
the  2020  edition  of  its  exhibition,  empowering 
customers to purchase furniture with convenient 
installment  plans  and  5%  cashback.  It  has  also 
expanded  its  e-commerce  network  to  include 
Homzmart, Rush Brush, and Hapilin. The compa-
ny  also  teamed  with  external  partners  including 
Souq.com, 2B, Edfa3ly, Homzmart, and Carrefour 
to  offer  a  number  of  promotions,  including  the 
valU  Friday  Mega  Campaign,  where  customers 
could win a variety of prizes.

During 2020, valU also worked on expanding the 
scope of its product offering, embarking on service 
financing and establishing solid partnerships in the 
process.  The  company  partnered  with  El  Gouna 
International  School  and  Dubai-based  education 
provider, GEMS Education, to offer financing plans 
for  K-12  education.  valU  has  also  ventured  into 
the  medical  services  sector,  teaming  up  with  a 
number  of  aggregated  medical  services  database 
providers,  including  Salamtak,  El  Nada  Hospital, 
and Rofayda, to provide installment programs for 
their services. Following the extension of its regu-
lation by the FRA, valU additionally ventured into 
sporting  club  membership  financing  during  the 
year, signing on a number of clubs including New 
Giza  Sporting  Club,  to  offer  customers  plans  for 
new  membership  and  renewal  fees.  Finally,  valU 

During 2020, valU witnessed three-fold growth, with the number 
of customers growing to more than 170,000 users and over 80,000 
transactions in excess of EGP 1.5 billion.

has ventured into the food and beverages sector, 
partnering  with  a  number  of  caterers  like  The 
Cookery  Co.  and  Chef  Sarhan.  In  addition,  valU 
worked  throughout  the  year  to  invest  in  its  plat-
form’s  capabilities.  The  company  integrated  new 
features  into  the  application,  allowing  customers 
to browse online and offline merchants as well as 
imbedding  deep  links  to  online  merchants,  redi-
recting customers to checkout using valU through 
their respective websites. Moreover, the valU app 
now offers an Arabic platform to ensure it serves 
a  larger  customer  base  and  reaches  out  to  new 
customer segments.

valU  also  introduced  upgrades  to  the  platform 
including  increased  capacity  and  performance 
to  allow  customers  to  conduct  their  transac-
tions  quickly  and  seamlessly  as  well  as  enhance 
overall  customer  experience.  Furthermore,  valU 
launched  a  new  segmentation  approach  in  July 
that  helped  understand  customers’  purchasing 
behavior  and  preferences.  This  along  with  en-
hanced communication tools allowed for a better 
user interface for valU’s targeted users, enabling 
us to introduce new notification features such as 
segmented  push  and  in-app  notifications,  seg-
mented geo-locations, as well as targeted in-app 
pop-ups. Sending out segmented campaigns has 
impacted the business positively, with the funnel 
conversion rate increasing 3% Y-o-Y. 

COVID-19 Measures
With the onset of the COVID-19 pandemic, valU 
immediately adopted a work-from-home policy to 
ensure  the  health  and  safety  of  its  employees. 
However,  following  the  significant  increase  in 
transactions  owing  to  the  lockdown,  the  com-

pany moved to a 50% work-from-office rotation 
with all necessary precautions in place to account 
for  the  increased  volume  of  activity  and  ensure 
business continuity. valU continues to operate this 
policy and regularly revises its business continuity 
plans to align them with all health guidelines and 
directives  from  relevant  government  authorities 
to ensure the wellbeing of its team.

valU additionally availed a number of new programs 
and waivers to support both clients and merchants 
through the duration of the pandemic. The company 
introduced a waiver of upfront and purchase fees for 
its Super Hattrick program for the months of May and 
June  and  extended  its  payment  cycle  to  grant  cus-
tomers a grace period of approximately two months. 
valU  further  postponed  installment  payments  for 
its Uber joint program with the Saudi Development 
Fund,  which  facilitates  vehicle  purchases  for  Uber 
drivers,  requiring  participants  to  pay  the  interest 
rate  for  a  period  of  three  months,  with  no  further 
payments during the postponement period.

170K

valU customers in 2020

2020 Annual Report82

2020 Annual Report

valU

83

valU also introduced a new product called Waqty 
during  the  height  of  the  pandemic  to  grant 
non-valU  customers  transactional  credit  with 
instant  approval  for  e-commerce  transactions 
without any documentation requirements. Waqty 
is  the  first  online  transactional  approval  product 
in the market, enabling users to pay a 20% down 
payment  using  their  credit  card  and  accordingly 
receive instant access to finance on their desired 
products  and  receive  them  at  their  doorstep.  In 
addition,  the  company  emphasized  e-commerce 
in  its  merchant  acquisition  strategy,  as  well  as 
when  advising  customers,  with  promotions 
through the application in addition to other com-
munication channels in response to the lockdown 
with the aim of meeting consumer demand while 
promoting health and safety.

2020 Financial Highlights 
valU’s  total  operating  revenues  (offsetting  inter-
est expense on bank facilities) hit EGP 111 million 
in 2020 compared to EGP 25 million in 2019.

Outlook
In the coming year, valU will seek to expand on its 
e-commerce service offering, providing increased 
support to brick-and-mortar merchants seeking to 
develop their online presence, as well as increas-
ing operational synergies and cross-selling oppor-
tunities with partners across the Group, including 
PayTabs  Egypt  and  EFG  Hermes  Corp-Solutions. 
This  will  serve  to  provide  value-added  services 

to  valU’s  merchants  by  granting  them  access  to 
immediate  liquidity,  largely  through  Corp-Solu-
tions’  factoring  arm,  as  well  as  supporting  them 
in expanding their business ventures.

The  company  is  also  currently  working  on  ex-
panding  into  new  sectors  to  broaden  its  service 
offering and meet the ever-evolving needs of its 
customers. A key sector of focus for valU is medical 
services, with the company working on securing 
laboratory  services,  radiology,  and  pathology  to 
its existing roster. The company is currently in the 
process  of  finalizing  a  partnership  with  leading 
medical diagnostics solutions provider Integrated 
Diagnostics Holdings to this effect.

In addition, as the Egyptian government and the 
CBE  issue  more  directives  to  promote  financial 
inclusion,  valU  stands  poised  to  capitalize  on 
greater opportunities across the market, as trends 
shift  towards  fintech  and  digital  platforms.  This 
will  serve  to  create  more  business  for  valU  as 
well as allow the company to promote a cashless 
society, support increased financial inclusion, and 
foster  sustainable  development  and  prosperity 
across the country.

Finally, valU is currently introducing its online shop-
ping platform “Shop’it”, where valU customers can 
purchase  their  desired  products  from  their  favorite 
vendors  in  installments,  gaining  access  to  multiple 
products from various categories all on one platform.

As the Egyptian government and the CBE issue more directives to 
promote financial inclusion, valU stands poised to capitalize on greater 
opportunities across the market, as trends shift towards fintech and 
digital platforms.

FY20

4Q20

4Q19

valU App Customers

91,000

23,000

20,630

Limits Activated Value (EGP mn)

Outstanding Portfolio (EGP mn)

1,224

832

372

832

250

362

Number of Transactions

196,000

69,000

26,684

UBER Cars Delivered

Number of Merchants

13

898

1

898

2

106

2020 Annual ReportEFG Hermes Corp-Solutions

The consolidation of our exceptional leasing and factoring 
teams has expanded our cross-selling opportunities to 
create value for our clients

86

2020 Annual Report

EFG Hermes Corp-Solutions

87

EFG Hermes 
Corp-Solutions

Overview 
EFG  Hermes  Corp-Solutions  is  a  leading  provider 
of  leasing  and  factoring  solutions,  in  addition  to 
value-added  advisory  services  to  a  range  of  clients 
including  large  corporations  and  SMEs  alike.  The 
Firm’s  leasing  arm  was  established  in  2015  under 
EFG  Hermes  Leasing,  offering  its  clients  a  range  of 
tailored  solutions  with  the  fastest  turnaround  time 
in the industry. Seeking to further diversify our NBFI 
platform, the Firm introduced EFG Hermes Factoring 
in  2018,  offering  alternative  sources  of  financing 
to companies seeking to grow their businesses and 
meet their working capital needs. Our factoring arm 
was one of the earliest players in the Egyptian market 
and has grown to capture a significant market share 
of  14%  since  its  establishment.  In  July  2020,  EFG 
Hermes  consolidated  its  factoring  and  leasing  arms 
to  form  EFG  Hermes  Corp-Solutions,  offering  a  full 
range of financing solutions to suit clients of all sizes.

2020 Operational Highlights
The  successful  merger  of  EFG  Hermes  Leasing  and 
EFG Hermes Factoring at the start of the year allowed 
for  increased  bidding  capital,  enabling  the  company 
to  attract  bigger  tickets  and  more  lucrative  business 
opportunities as well as increasing operational syner-
gies between the two teams. This in turn allowed for 
increased  cross-selling  to  offer  comprehensive  solu-
tions to clients. The merger was finalized at the height 
of  the  COVID-19  pandemic  and  accordingly  faced  a 
number of challenges. Among these was merging of 
the two business lines’ teams and coordinating their 
efforts. Despite having to adhere to social distancing 
regulations and, therefore, limiting the number of staff 
members operating in person at any given time, the 
team continued to offer clients unmatched customer 
service across business lines, allowing the company to 
hold firm to its leading market position. 

Leasing
EFG Hermes Corp-Solutions’ leasing arm witnessed 
a  considerable  increase  in  business  volume  during 
the year as a result of the COVID-19 pandemic. This 
was  mainly  spurred  by  the  counter-cyclical  nature 
of  leasing,  which  accounts  for  increased  business 
during times where there is a shortage of liquidity 
as well as the team’s eagerness to offer support to 
existing clients, grow the business, and improve our 
ranking  in  the  market.  These  efforts  were  heavily 
supported  by  our  risk  team  whose  work  not  only 
allowed us to exert stringent controls and mitigate 
risks but to also achieve growth.

Furthermore,  in  2020,  the  company  was  able  to 
increase  its  client  base  by  15%  with  a  number  of 
industries seeing increased activity, including digital, 
healthcare,  education,  food  and  beverage  as  well 
as real estate, which in turn feeds into a number of 
subsectors such as raw materials and contracting. As 
it stands, EFG Hermes Corp-Solutions holds a market 
share of 9% in the industry as a result of its exempla-
ry service standard and varied product offering. 

Factoring
Factoring continues to be a novel and relatively unfa-
miliar industry in the Egyptian market. Accordingly, 
a priority for the company’s factoring arm through-
out the year was to raise awareness regarding the 
mechanisms and processes of factoring to allow the 
business line to gain traction in the market. A key 
tool to promote awareness was cross-selling across 
the  EFG  Hermes  Corp-Solutions’  business  lines  by 
offering  leasing  clients  limited  factoring  facilities, 
thereby allowing them to gain a better understand-
ing of the way factoring can support their business. 
This  bore  positive  results  allowed  for  increased 
familiarity  with  factoring  products  in  the  market 

Client Industry 
Analysis

 Real Estate and Hospitality 

 Materials 

 Information Technology 

 Industrials 

 Healthcare 

 Energy 

 Consumer Staples 

 Consumer Discretionary

 Financial Services

29.4% 

13.4% 

2.1% 

13.2% 

9.3% 

0.9% 

4.7% 

26.7% 

0.3% 

as well as clients seeking to increase limits for their 
factoring facilities.

EFG Hermes Corp-Solutions’ factoring arm is able to 
work with clients of all sizes and across all industries 
offering  a  range  of  solutions  that  are  able  to  meet 
the  needs  of  various  clients  and  offer  them  greater 
opportunities  for  growth.  Among  these  solutions 
are  debt  factoring  and  export  factoring,  activities 
that  offer  benefits  to  clients,  particularly  SMEs,  to 
which  traditional  debtors  are  often  hesitant  to  offer 
their services. As such, the division stands as one of 
the leading factoring providers in the industry, with a 
market share standing at 14%. 

Throughout  the  year,  the  company  worked  to 
obtain  more  facilities  to  include  factoring  through 
both increasing limits for leasing facilities as well as 
allocating  sub-limits  to  factoring  operations.  These 
efforts  resulted  in  the  team  availing  a  total  of  EGP 
819 million for its factoring business. 

2020 Financial Highlights
EFG  Hermes  Corp-Solutions’  leasing  arm’s  total 
contribution  to  group  revenues  amounted  to  EGP 
184 million, a 17% increase from the EGP 157 mil-
lion  recorded  in  2019.  Meanwhile,  the  company’s 
factoring arm contributed a total of EGP 25 million 
to  group  revenues,  marking  an  increase  of  178% 
from the EGP 9 million contribution in 2019.

Outlook
In  the  coming  year,  EFG  Hermes  Corp-Solutions  will 
seek to grow its portfolio both by sector and client size 
by continuing to offer the level of service each line of 
business has come to be known for. Offering bespoke 
solutions  tailored  to  each  individual  client  based  on 
size, industry, and risk appetites will allow the company 
to continue to gain partnership opportunities, facilities, 
and  clients,  a  key  aim  as  we  move  forward.  As  the 
company grows, it plans to further cement its presence 
among SME clients and grow its market share to be-
come one of the market’s top three players.

2020 Annual ReportPayTabs Egypt

The newest addition to the NBFI platform, PayTabs Egypt 
is an up-and-coming payment gateway that contributes 
effectively to financial inclusion 

90

2020 Annual Report

PayTabs Egypt

91

PayTabs Egypt

Overview
Established  in  Saudi  Arabia  in  2014,  PayTabs  is  an 
award-winning  global  fintech  solutions  platform 
with presence in more than seven countries. Follow-
ing the successful replication of its business model 
into  other  countries  in  the  region,  the  company 
began eyeing the Egyptian market, seeking to cap-
italize  on  the  lucrative  opportunities  available  in  it 
as well as a flexible and ever-evolving market land-
scape poised for digital payment growth. In 2019, 
EFG  Hermes  partnered  with  PayTabs  to  establish 
PayTabs  Egypt  as  part  of  the  Firm’s  growing  NBFI 
platform, working together to build a cutting-edge 
platform to facilitate financial inclusion and catering 
to  both  the  online  and  digital  payment  needs  of 
multiple consumer segments. 

2020 Operational Highlights
Having  entered  the  market  at  the  onset  of  the 
COVID-19  pandemic,  PayTabs  Egypt  was  poised 
to capitalize on the increased demand for digital, 
contactless,  and  cashless  service  offerings.  The 
company  partnered  with  three  of  the  largest 
banks in Egypt to obtain its license for operations 
from  the  Central  Bank  of  Egypt  (CBE)  in  April, 
allowing  it  to  begin  offering  its  services  at  the 
height of the imposed lockdown. This proved to 
be  indispensable  to  businesses  as  they  quickly 
pivoted their models to digital platforms to adapt 
to  new  conditions  and  in  turn,  allowed  for  the 
company  to  kickstart  operations  with  a  solid 
portfolio base. 

The company was also met with challenges, owing 
to  the  transition  to  work-from-home  protocols 
in  early  March,  in  line  with  PayTabs  Global’s 
guidelines. Due to existing operational synergies 
between  PayTabs  Global  and  PayTabs  Egypt,  the 
technological infrastructure necessary to support 

the transition to remote work was already present 
and  afforded  the  team  flexibility  in  adapting  to 
their new environment. In addition, the company 
adopted a 100% remote onboarding mechanism 
for  merchants  upon  receiving  approval  from 
the  CBE  to  ensure  minimal  physical  interaction 
between parties. 

A primary focus for the company was increasing 
brand awareness and building a solid reputation 
through  engagement  and  outreach  across  social 
media platforms. This saw successful results in the 
first six months of operations, with PayTabs Egypt 
emerging  with  a  sound  identity  in  the  Egyptian 
market, allowing it to position itself as one of the 
top three payment solutions providers in just nine 
months in the market. 

Since  its  launch,  PayTabs  Egypt  has  worked  to 
integrate its payments platform across the entire-
ty  of  EFG  Hermes’  NBFI  platform,  with  the  aim 
of  improving  synergies  across  the  Group.  The 
company has done so through an array of roles, 
including complementing their payment cycles by 
facilitating cash payments and solutions, improv-
ing  their  digital  capabilities,  as  well  as  helping 
consumer  lending,  microfinance,  and  insurance 
entities introduce digital platforms. This not only 
allowed PayTabs Egypt to serve external entities, 
but also to act as a partner to the Group’s subsid-
iaries and allow for increased synergies.

Forming  strategic  partnerships  was  a  key  area  of 
focus for PayTabs Egypt throughout the year. The 
company  engaged  several  external  partners  to 
support our sales team in introducing the PayTabs 
platform.  This  crowdsourcing  model  for  sales  al-
lowed for the team to increase their outreach with 
outstanding results. Within six months of receiving 

PayTabs Egypt made great strides in enhancing its product offering 
during the year, having positioned itself as a comprehensive payment 
solutions platform, rather than solely a payment gateway.

our  licensing,  PayTabs  Egypt  was  able  to  avail  its 
solutions  to  a  total  of  300  merchants  across  a 
variety  of  industries  such  as  retail,  tourism,  and 
hospitality, among others. In addition, the compa-
ny was able to penetrate new industries as a result 
of  increased  digital  presence  that  ensued  due  to 
the  lockdown.  This  included  education,  where 
the  company  facilitated  online  tuition  payments, 
as well as food and beverage where the company 
enabled online payments for goods.  

Additionally,  PayTabs  Egypt  partnered  with  lead-
ing  real  estate  developer  IGI  to  offer  a  first-of-
its-kind service to the real estate sector. Through 
this  partnership,  PayTabs  Egypt  will  be  able  to 
digitize  customers’  expressions  of  interest  and 
offer  their  payment  gateway  to  collect  install-
ment  payments;  moreover,  they  will  avail  their 
technological  capabilities  to  create  a  community 
management application, which will add value to 
customers and residents.

PayTabs  Egypt  worked  throughout  the  year  to 
adjust its offering and introduce tailored features 
to its platform to accommodate consumers in the 
Egyptian  market  and  to  promote  financial  inclu-
sion  and  accessibility  for  the  unbanked  segment 
of  the  population.  Recognizing  the  importance 
of  integrating  local  payment  tools,  the  company 
partnered  with  Meeza  to  integrate  its  cards  and 
wallets as a payment option across its platforms. 
Additionally,  the  company  introduced  a  new  ac-
ceptance tool utilizing QR codes to offer payment 
tools to micro-merchants, who are typically inel-
igible  for  other  payment  methods  such  as  bank 
points of sale.

PayTabs Egypt also made great strides in enhanc-
ing its product offering during the year. The com-
pany positions itself as a comprehensive payment 
solutions  platform,  rather  than  solely  a  payment 
gateway. Accordingly, the team built its capacities 
to allow for seamless integration with merchants’ 
existing  sales  channels.  Through  this  process, 
merchants can log into a dashboard and offer ac-
cess to the gateway across their challenges using 
a number of forms, including links, QR codes, and 
open graphs. This allows PayTabs Egypt to afford 
solutions  that  add  value  to  merchants  and  meet 
local market needs.

As part of its commitment to supporting the en-
trepreneurial  ecosystem  in  the  Egyptian  market, 
PayTabs Egypt has embarked on various initiatives 
to  support  SME  growth.  The  company  employs 
a  segregated  pricing  model  based  on  client  size 
and  type  to  afford  them  solutions  that  are  able 
to support them in achieving their business goals. 
PayTabs  Egypt  adopted  a  subscription  model  for 
SME clients, allowing them to pay a monthly fee 
in  exchange  for  full  access  to  the  PayTabs  plat-
form in lieu of a per transaction fee. The adoption 
of  this  model  allowed  PayTabs  Egypt  to  partner 
with  some  of  the  country’s  leading  accelerators 
and  venture  capital  firms  to  support  SMEs.  In 
addition, the company regularly participates in a 
number of startup summits and conferences such 
as RiseUp Summit, Career Summit, and the World 
Youth Forum. This, combined with their presence 
in  the  GrEEK  Campus,  a  key  startup  hub,  allows 
for  frequent  engagement  with  SMEs,  allowing 
PayTabs Egypt to tailor solutions targeting growth 
and development for these companies. Following 
the  CBE  initiative  to  support  SMEs,  the  compa-
ny  launched  a  three-month  fee  waiver  for  SME 
customers  processing  more  than  EGP  100,000 
to  support  businesses  impacted  by  the  adverse 
impacts of the COVID-19 pandemic.

2020 Annual Report92

2020 Annual Report

PayTabs Egypt

93

Outlook
In the coming year, PayTabs Egypt will seek to build on 
its efforts in increasing brand awareness and estab-
lishing a solid identity in the Egyptian market through 
increased  partnerships  and  engagement  across  the 
company’s  social  media  platforms.  Furthermore, 
the year will see the company establish itself as the 
leading payment solutions provider in Egypt.

In line with the CBE’s efforts to promote financial in-
clusion across the country and serve the unbanked 
segment of the population, PayTabs Egypt aims to 
introduce  several  initiatives  to  support  microbusi-
nesses.  These  initiatives  will  launch  quarterly  to 
offer a blanket of support to an array of businesses 
and segments. The company will also seek to adapt 

its  onboarding  process  to  align  with  the  CBE’s 
guidelines and strategies.

In  2021,  PayTabs  Egypt  will  also  seek  to  build  on 
its technical offerings to provide its clients with a 
comprehensive digital payment solutions platform, 
meeting  technological  capacities  of  all  scales. 
The  company  will  also  improve  products  serving 
existing  clients,  introducing  new  features  and 
enhancements  to  help  companies  build  on  their 
offerings.  In  addition,  PayTabs  Egypt  will  work  to 
introduce a range of new products targeting new 
industries to meet market needs and cement itself 
as  the  payment  solutions  provider  of  choice  to 
local partners.

300

PayTabs Egypt merchants

As part of its commitment to 
supporting the entrepreneurial 
ecosystem in the Egyptian market, 
PayTabs Egypt has embarked on various 
initiatives to support SME growth.

2020 Annual Report94

2020 Annual Report

95

CORPORATE GOVERNANCE

Sound corporate governance policies and transparent business 
practices form the cornerstone of our sustainable success

2020 Annual ReportSection Flag96

2020 Annual Report

Corporate Governance

97

Corporate 
Governance 

EFG Hermes stands as a regional leader in the cor-
porate  governance  realm,  a  position  it  has  earned 
through its rigorous rules and procedures that the 
Group’s  staff  follows  during  their  everyday  opera-
tions. The Firm’s prudent management and corpo-
rate frameworks that have been at the heart of its 
success over the years will continue to play a central 
role  as  the  Group  evolves  and  cements  itself  as  a 
leading  financial  services  provider  not  just  in  the 
MENA region, but also across the entire FEM space. 

The Firm’s Board of Directors is committed to providing 
EFG Hermes with the needed guidance and support 
acquired over decades of cumulative experience. This 
expertise  has  helped  EFG  Hermes  grow  sustainably 
while delivering value to all its stakeholders. 

Since  2017,  the  Group  has  implemented  a  new 
Corporate  Governance  Framework  that  addresses 
new  country-specific  policies  and  works  to  blend 
EFG  Hermes’  group-wide  strategy  with  the  more 
focused subsidiary development programs. The new 
framework  provides  the  grounds  for  efficient  deci-
sion-making across the entire organization and guar-
antees a high degree of accountability to ensure that 
all  shareholders  and  clients  have  their  investments 
handled  in  a  responsible  and  professional  manner. 
The framework sets out the minimum standards ex-
pected Group-wide while complying with local laws 
or regulations for an even higher level of stringency. 

Based  on  the  mandate  of  this  framework,  the 
Board  of  Directors  continues  to  comply  with  the 
Egyptian  Financial  Regulatory  Authority’s  (FRA) 
corporate governance regulations released in 2016 
and updated in 2020, stipulating the appointment 
of a majority of non-executive board members half 
of whom (with a minimum of two) should be inde-
pendent for all regulated Egyptian subsidiaries. EFG 
Hermes is fully compliant with FRA regulations and 

EGX  listing  rules.  Moreover,  EFG  Hermes  Holding 
complies  with  the  new  FRA  mandated  regulations 
requiring all regulated companies in Egypt to have 
at least one female board member. 

Management and Control Structure
Board of Directors 
EFG  Hermes’  Board  of  Directors  is  responsible 
for  providing  the  Firm  with  strategic  leadership, 
financial  soundness,  governance,  management 
supervision, and control. The Board is comprised of 
12 members, 11 of whom are non-executive.

Without exception, all EFG Hermes’ Directors pos-
sess a broad spectrum of experience and expertise, 
directly  related  to  EFG  Hermes’  expansive  lines  of 
business  and  divisions,  with  a  strong  emphasis  on 
competence  and  integrity.  Directors  are  selected 
based on their contributions they can make to the 
Board and Management in addition to their ability 
to represent the interests of shareholders. 

Due  to  restrictions  imposed  by  the  COVID-19  pan-
demic, 2020 saw numerous changes in function and 
structure when it came to governance procedures. All 
face-to-face interactions, including the Annual Gener-
al Meeting (AGM), committee proceedings, and exec-
utive committee meetings were held virtually, making 
EFG Hermes the first EGX-listed company to conduct 
an  AGM  through  virtual  channels.  We  collaborated 
with  an  EGX-affiliated  company  to  implement  an 
e-voting system during the AGM, which was complet-
ed to great success. The year also saw increased levels 
of collaboration between divisions, particularly with at 
least 50% of staff across our footprint working from 
home,  to  ensure  that  the  challenges  posed  by  the 
pandemic did not impact business continuity when it 
came to overall governance matters.  

The following principles govern the conduct of the 
Board of Directors and the Firm: 

rectors and employees are required to follow while 
conducting their regular daily duties. 

Compliance with Laws, Rules, and 
Regulations
Adherence to the law is the fundamental principle 
on which the Firm’s ethical standards are built. All 
directors must respect and obey all applicable laws, 
rules, and regulations. The Board complies with the 
international  best  practices,  rules,  and  regulations 
of  the  Firm  in  addition  to  laws  and  regulations  of 
the markets in which the Firm operates. 

Conflicts of Interest
All members of the Board declare their outside busi-
ness interest and board directorships annually. They 
also  abstain  from  participating  in  any  discussions 
and decisions that might affect their own personal 
interests  or  those  of  a  loosely  related  person  or 
company.  Business  relationships  between  the  Firm 
and any of its Board members must be approved by 
the Firm’s AGM.

Safeguarding and Proper Use of Company 
Assets
All  Directors  endeavor  to  protect  the  Firm’s  assets 
and  ensure  their  efficient  use.  All  assets  must  be 
used for legitimate business purposes only. 

Fair Dealing
Each Director should deal fairly with the Firm’s cli-
ents, competitors, providers, and employees. None 
should  take  unfair  advantage  of  anyone  through 
manipulation,  concealment,  abuse  of  privileged 
information, misrepresentation of material facts, or 
any other unfair dealing practice. 

Code of Conduct
The  Code  of  Conduct  defines  core  values,  princi-
ples, and other requirements that all the Firm’s Di-

Standards and Policies 
The  Firm’s  standards  and  policies  comply  with 
Egyptian as well as international corporate gover-
nance guidelines. 

Confidentiality 
Directors and officers must ensure the confidenti-
ality of information entrusted to them by the Firm 
or its clients, except when disclosure is authorized 
or  legally  mandated.  Confidential  information 
includes all non-public information that might be 
of use to competitors, or harmful to the Firm or its 
clients if disclosed. 

Corporate Opportunities
Directors  are  prohibited  from  taking  personal  ad-
vantage of potential opportunities that are revealed 
through  corporate  information,  property,  or  posi-
tion without the consent of the Board. Directors are 
obliged  to  advance  the  Firm’s  legitimate  interests 
when the opportunity presents itself. 

Audit
Auditing  forms  an  integral  part  of  corporate  gov-
ernance at EFG Hermes. Both internal and external 
auditors play a key role in providing an independent 
assessment of our operations and internal controls. 
Furthermore,  to  ensure  independence,  Internal 
Audit has a direct reporting line to the Audit Com-
mittee, a subcommittee of the Board. 

Corporate Governance Committees 
Audit Committee
The  Audit  Committee  is  comprised  of  four  mem-
bers, all of whom are non-executive. The commit-
tee meets at least once per quarter or as required. 
In  2020,  the  meetings  were  held  virtually.  The 

2020 Annual Report98

2020 Annual Report

Corporate Governance

99

committee  is  responsible  for  oversight  of  financial 
statements and financial reporting, internal control 
and  governance  systems,  compliance  with  laws 
and  regulations,  whistleblowing  and  fraud,  the 
internal  audit  function,  and  compliance  with  the 
Code of Conduct established by Management and 
the  Board.  The  committee  ensures  free  and  open 
communication between the committee members, 
internal  auditors,  management,  and  the  external 
auditor once a year. 

Risk Committee
The  Risk  Committee  is  comprised  of  four  members, 
all of whom are non-executive. The committee meets 
at least once per quarter or as required. In 2020, the 
meetings were held virtually. The committee overseas 
risk,  legal,  and  operational  issues  across  the  Group, 
assisting the Board in fulfilling its duties with regards 
to the oversight of (1) identification and management 
of  risks;  (2)  adherence  to  risk  management  policies; 
and  (3)  compliance  with  risk-related  regulatory  re-
quirements,  advising  the  Board  on  risk  appetite  and 
tolerance  in  accordance  with  its  strategic  objectives. 
It is responsible for advising the Board on risks asso-
ciated  with  strategic  acquisitions  or  disposals  and  to 
review comprehensive reporting on Group Enterprise 
Risk Management, including reports on credit, invest-
ments, market, liquidity and operational risks, business 
continuity, and regulatory compliance. 

Remuneration and Compensation  
Committee
The Compensation Committee is comprised of five 
non-executive  board  members.  The  committee 
meets  once  a  year  to  study  compensation  within 
the Group as a whole (and for senior management 
in particular) and to assist the Board in fulfilling its 

duties  with  regards  to  strategic  human  resources 
issues  and  the  remuneration  policies  of  EFG  Her-
mes. This not only safeguards shareholder interests, 
but  also  ensures  that  management’s  interests  are 
fully aligned with those of the Firm. The committee 
directly  manages  the  allocations  within  the  Man-
agement Incentive Scheme for Senior Management 
as approved by the General Assembly. In 2020, the 
meetings were held virtually.

Corporate Governance and Nomination 
Committee
The  Corporate  Governance  and  Nomination 
Committee  is  comprised  of  one  executive  and  four 
non-executive board members. It assesses and over-
sees the appointment of Board Members, the Group 
CEO, and Group Executive Committee members. It is 
their responsibility to make sure appointments, which 
must be approved by the Annual General Assembly, 
align with the Group’s strategic directives and ensure 
the  independence  of  directors  in  accordance  with 
applicable  laws,  regulations,  and  international  best 
practices.  It  also  conducts  regular  assessments  of 
the structure, size, and composition of key executive 
positions at the Group level along with reviewing the 
Group’s  overall  corporate  governance  framework. 
The committee meets on an as-needed basis. 

Executive Committee
The  Executive  Committee  is  appointed  by  EFG 
Hermes’  Board  of  Directors  and  is  comprised  of 
eight members, who are strategically selected to 
ensure  all  divisions  are  represented.  Moreover, 
the  Executive  Committee  is  entrusted  with  the 
implementation  of  the  policy  decisions  of  the 
Board and overseeing the Firm’s risk management 
structures and policies. 

Its purview includes: 

1.  Developing  the  Firm’s  strategic  plans  and 
goals  for  Board  approval  while  managing  issues 
that emerge that are material to the business. 
2.  Approving  transactions  within  its  authority 
limit  in  relations  to  investments,  acquisitions, 
and  disposals  in  addition  to  considering  and 
approving expansions into new geographies and 
product lines. 
3.  Reviewing  the  Group’s  annual  capital,  reve-
nue,  and  cost  budgets  while  monitoring  perfor-
mance  against  financial  objectives  in  addition  to 
approving cost-cutting measures as needed. 
4.  Overseeing  the  management  of  the  Group’s 
current  and  future  balance  sheet  in  line  with  its 
business strategy and risk appetite. 
5.  Considering  material  joint  ventures,  strategic 
projects or investments, and new businesses from 
a capital perspective while monitoring and man-
aging capital and liquidity positions. 
6.  Aligning 
investment  spending  across  the 
Group  functions  with  its  investment  plan  and 
strategic  objectives  and  consider  business  com-
mitments for Board approval. 
7.  Receiving  and  considering  reports  on  oper-
ational  matters  material  to  the  Group  or  have 
cross-divisional implications. 
8.  Promoting  the  Group’s  culture  and  values 
and  monitoring  overall  employee  morale  and 
working environment. 
9.  Identifying ESG matters that affect the opera-
tions of EFG Hermes, monitoring ESG integration 
throughout the Firm and passing ESG resolutions 
while  suggesting  updates  to  the  ESG  policy  for 
Board approval. 

The  Executive  Committee  meets  once  a  month  to 
discuss and follow up on day-to-day operations of 
the Firm and address any pressing issues that may 
arise. In 2020, most meetings were held virtually.  

Shareholder Information 
Shareholders
EFG  Hermes  shares  are  listed  on  the  Egyptian  Ex-
change (EGX) and the London Stock Exchange (LSE) 
in the form of USD-denominated GDRs. 

Significant Shareholders
EFG Hermes is required by law to notify the Egyptian 
Stock Exchange (EGX) and the Financial Regulatory 
Authority  (FRA)  of  shareholders  whose  holdings 
reach  or  exceed  5%  of  voting  rights.  Further 
notification  is  made  once  a  multiple  of  the  5%  is 
exceeded or reduced by a shareholder. 

Shareholder Structure 
As of 31 December 2020, a total of 10,999 share-
holders were listed in the Firm’s share register. 

Executive Holdings and Management 
Transactions
As  of  31  December  2020,  the  EFG  Hermes  Board 
of  Directors  held  a  total  of  876,788  EFG  Hermes 
shares, representing 0.11% of the total 768,618,223 
shares of EFG Hermes. 

Share Ownership Information 
All  information  relating  to  EFG  Hermes  Securities 
held  or  transacted  by  members  of  the  Board  of 
Directors and other insiders are promptly disclosed 
and reported without fail in accordance with rele-
vant local and international regulations. 

2020 Annual ReportRISK AND COMPLIANCE

Prudent compliance and risk frameworks have been key to 
managing challenges and ensuring business continuity 

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2020 Annual Report

Risk and Compliance

103

Risk and 
Compliance

Risk and Compliance 
As  EFG  Hermes’  product  portfolio  continues  to 
grow  and  the  Firm  penetrates  new  markets,  it  is 
confronted with a growing number of unique rules 
and regulations. This has made the need for sound 
and prudent compliance and risk policies increas-
ingly important to help guide the decision-making 
and day-to-day operations of the entire Group. To 
this end, the Risk and Compliance Department has 
developed a solid set of frameworks to govern EFG 
Hermes’  compliance  and  risk  strategies  in  accor-
dance with global best practices. 

The department’s 38 compliance officers contin-
ued  to  ensure  that  each  of  the  Firm’s  new  and 
existing  business  lines  adhered  to  appropriate 
statutory  provisions,  official  regulations,  and 
internal policies. In parallel, the 45-member Risk 
Management  team  worked  to  ensure  all  opera-
tional,  market,  credit,  and  liquidity  risks  were 
identified,  assessed,  and  accordingly  mitigated 
using adequate controls. Both teams report to the 
Group Chief Risk and Compliance Officer. 

Internal Audit 
The Internal Audit function, an independent function 
that reports directly to the Audit Committee, covers 
the entire EFG Hermes Group including its subsidiaries, 
business  lines,  and  support  functions.  The  team  is 
made of eight auditors and a CIA covering investment 
banking and NBFI activities, in addition to 35 auditors 
in Tanmeyah Microfinance. In line with the Audit Com-
mittee’s  pre-approved  strategy  for  the  year,  Internal 
Audit is in charge of carrying out systematic reviews 
and periodic spot checks. To make the review process 
as  efficient  as  possible,  the  frequency  of  reviews  is 
based on the function/department risk level and the 
previous review’s internal audit score. As such, high- 
and medium-risk departments are reviewed annually 
and  low-risk  departments  with  effective  scores  are 

reviewed every other year. In parallel, the division also 
performs quarterly follow-ups on previous audit find-
ings to ensure they have been adequately addressed 
and corrected. It also provides a multitude of services 
ranging from in-depth assessment of operations, ad-
herence  to  regulatory  requirements,  and  monitoring 
of corporate governance. 

2020 Operational Highlights 
Risk and Complieance
During  2020,  the  Risk  and  Compliance  team  was 
instrumental  in  ensuring  that  the  Firm’s  business 
continuity  was  not  at  risk.  With  many  offices 
working  on  rotational  schedules,  100%  of  staff 
working from home during the first five months of 
lockdown, and 50% doing so following the easing 
of  restrictions,  the  division  had  to  ensure  that  the 
situation  on  the  ground  in  each  country  was  con-
tinually assessed to ensure the safety of all staff and 
the continuity of operations.

Highlights for the year include:

•  Completed the full compliance monitoring annu-
al program despite the logistical impediments. 
ISO renewal.

• 
•  Established  a  full-fledged  disaster  recovery  site 

in Saudi Arabia. 

•  Early adoption of IFRS 9 new accounting standards.

Internal Audit 
As  the  Firm’s  NBFI  platform  continues  to 
grow  and  add  to  its  product  offering,  the 
Internal  Audit  Department  has  been  working 
alongside  the  new  subsidiaries  to  establish 
adequate reporting lines and build monitoring 
programs,  providing  the  necessary  frame-
works  to  enhance  the  Group’s  oversight  of 
both new and existing operations. The team’s 
scope  is  to  ensure  effective  monitoring  of  new 

The Risk and Compliance Department has developed a solid set of 
frameworks to govern EFG Hermes’ compliance and risk strategies in 
accordance with global best practices. 

products and subsidiaries particularly in the early 
phases of launch in addition to assessing compli-
ance with regulatory requirements. During 2020, 
the full annual plan laid out for the NBFI platform 
in terms of compliance, risk, and audit standards 
was  complete  despite  overarching  challenges 
posed by the year. As for Tanmeyah, a new head 
of Internal Audit was hired, who was instrumental 
in revamping the entirety of the team. At the same 
time,  intensive  training  for  the  company’s  field 
auditors took place to communicate changes and 
challenges  posed  by  the  pandemic.  Additionally, 
a full review of branch operations was conducted 
during the year. 

TeamMate continued to enhance the Internal Au-
dit  team’s  processes.  The  move  was  particularly 
important  in  light  of  the  COVID-19  pandemic  as 
more  and  more  systems  and  processes  necessi-
tated  a  shift  to  digital  channels  and  automated 
functions.  The  new  digital  tool  also  helped  the 
division  store,  analyze,  and  process  the  vast 
quantity of financial data related to various Group 
operations across its footprint to allow for a more 
accurate  and  efficient  auditing  process.  The  in-
troduction of TeamMate is in line with the wider 
digital  transformation  strategy  the  Group  has 
embarked on to ensure it remains at the forefront 
of an increasing digital financial services industry. 
As the Group transitions to a fully digital system, 
the  internal  audit  scope  has  also  been  extended 
to  assess  potential  cyber-security  and  data  pro-
tection  risks  ensuring  all  client  and  EFG  Hermes 
internal  data  is  stored  safely  and  well  protected 
against possible cyber-attacks. 

Employee Awareness 
Communicating  the  Group’s  strategy,  policies, 
and  procedures  to  all  employees  continues  to  be 
the core element binding various geographies and 
lines of business as the Firm grows. To guarantee 
that  all  new  staff  are  promptly  integrated  in  the 

Group’s operating framework, the team takes part 
in the HR onboarding package to orient new em-
ployees  on  key  audit,  compliance,  and  risk  issues 
at  least  once  a  year  or  on  as-needed  basis  if  a 
high-risk situation arises. As business partners, the 
Internal Audit function continues to serve the Firm 
as  a  consultant  by  suggesting  ways  to  improve 
the business, add value by providing advice when 
needed, and enhancing current procedures to help 
improve the organization’s daily operations. 

The Firm, under the monitoring and guidance of 
the  Compliance  division,  continued  conducting 
five  mandatory  training  courses  on  Anti-Money 
Laundering 
(AML),  anti-fraud,  General  Data 
Protection Regulation (GDPR), cybersecurity, and 
sustainability  awareness.  To  ensure  employees 
reach  the  required  level  of  understanding  on 
various  subjects,  staff  members  must  pass  all 
courses  with  the  results  reflected  in  end-of-year 
appraisals. The year saw us introduce a new ESG 
training  module  in  the  arsenal  of  development 
tracks for employees as ESG comes into increased 
focus, particularly by responsible investors. 

Outlook 
In  the  coming  year,  the  Risk  and  Compliance 
department as well as the Internal Audit division 
will continue to work on streamlining operations 
in light of growth in the digital sphere, particularly 
with current market dynamics associated with the 
pandemic still in question. As the Group continues 
to expand into new lines of business and geogra-
phies, the departments will continue to work with 
other divisions to ensure new products, business 
lines, and subsidiaries are promptly integrated into 
EFG  Hermes’  control  framework  and  that  new 
regulations and laws related to these expansions 
are accurately reflected in operating policies. 

2020 Annual ReportOUR PEOPLE

Protecting what we value the most: we put our team, 
customers, and communities first in everything that we do 
and actively propel them forward

106

2020 Annual Report

Our People

107

Our People

Overview
Although  2020  was  rife  with  challenges,  it 
was  also  a  year  of  firsts  and  achievements. 
Despite  the  obstacles,  the  HR  division  con-
tinued  to  deliver  on  its  mandate  without 
missing  a  beat.  We  found  new  ways  of 
doing old things and efficient ways of doing 
new  things.  We  delivered  on  pre-set  plans, 
deferred others, and added new ones based 
on  the  evolving  situation.  At  the  heart  of 
it  all,  we  strived  to  work  closely  across  the 
organization  to  ensure  our  employees  felt 
cared  for.  If  there  was  ever  a  time  to  show 
our  employees  how  much  we  valued  them, 
2020 was the year. And while the employee 
experience has always been part of how we 
do things, it took center stage during this un-
usual  year.  Be  it  communication,  revision  of 
policies,  or  changes  in  our  modus  operandi, 
the  impact  of  every  decision  on  employees 
was considered more than ever before.  

Catering to a Diverse Workforce
We  have  always  taken  the  diversity  of  our 
employee  base  into  account  when  consider-
ing  policies,  communication,  processes,  and 
other  matters;  “think  global,  act  local”  was 
more  than  a  platitude  for  us.  This  took  on 
new  meaning  throughout  2020,  when  the 
team  learned  to  listen  for  subtle  signs  from 
constituents and react accordingly, be it those 
who wanted constant and regular contact and 
updates  from  a  person  rather  than  an  email, 
those who just wanted to chat, and those who 
preferred  to  proceed  as  though  it  was  busi-
ness as usual. It was critical that the team stay 
abreast  of  any  local  legislation  that  affected 

stay-at-home  orders,  social  distancing,  quar-
antine  requirements,  and  pandemic-related 
issues,  and  ensure  they  are  captured  in  any 
corporate decisions or policies.

Navigating the Pandemic
The  “human”  in  Human  Resources  was  front 
and center in 2020. It was clear to us that we 
needed to focus on and address employee needs 
on both the individual and professional levels.

in  response  to 

lockdown 
Moving  quickly 
measures,  the  Firm  produced  the  Go-To  Quar-
antine  Guide,  designed  to  compile  available 
resources that would keep employees informed 
of  pandemic-related  developments  across  our 
geographic footprint, relieving them of the over-
whelm  of  finding  credible  information  sources 
themselves.  We  also  included  a  multitude  of 
resources aimed at helping employees and their 
families  navigate  the  unprecedented  situation 
we all found ourselves in without warning. We 
were  painstakingly  aware  of  the  challenge  of 
parents juggling (and struggling) with entertain-
ing children at home, helping with schoolwork, 
and doing their own work, and tried to do what 
we could to alleviate these pressures.

In  anticipation  of  the  inevitability  of  COVID-19 
reaching  our  workplace,  it  was  essential  to 
put  in  place  a  robust  framework  that  clearly 
outlined a protocol for handling cases that was 
in line with local regulations and what the Firm 
deemed right for the safety and wellbeing of our 
employees  and  their  families.  We  also  needed 
to ensure that sick employees and their families 
were taken care of. 

Capitalizing on the acceptance of online learning, we successfully ran 
all four pre-planned programs under the umbrella of The Academy, 
covering 61 employees from 14 departments across the Firm. 

We  also  worked  to  impart  a  sense  of  nor-
malcy when and where possible, and handle 
things  as  though  it  was  business  as  usual 
even amid these changes. Despite the chaos 
and  uncertainty,  we  successfully  finalized 
the  implementation  of  a  major  3-year  state-
of-the-art  HRIS,  handled  all  interviews  and 
hiring  assessments  virtually,  and  conducted 
the  onboarding  of  new  hires  virtually.  The 
division also kick-started the Firm’s first ever 
Employer Branding project, aimed at redefin-
ing and articulating the Firm’s employee value 
proposition,  considering  the  transformation 
into a full-service financial institution. 

Employee Development
In  light  of  the  irregular  and  unprecedented 
circumstances of the year, it was essential for 
our  commitment  to  our  employees’  growth 
and development to remain unwavering. Ac-
cordingly, we needed to find ways to swiftly 
adapt, particularly after the world seemingly 
switched  to  virtual  processes  overnight.  As 
a  result,  we  pivoted  and  took  our  annual 
DNA (Development Needs Assessment) event 
online.  Only  in  its  second  year,  an  event 
conceptualized  to  hand  employees  control 
of  their  career  development,  took  place,  as 
scheduled,  a  mere  two  weeks  after  the  be-
ginning  of  lockdown  measures,  resulting  in 
learning opportunities for 649 employees.

The  newfound  focus  on  virtual  posed  a  golden 
opportunity to introduce virtual classroom learn-
ing.  The  key  was  to  find  the  right  content  and 
learning  partner,  and  nothing  was  timelier  than 
the syndicated Think on Your Feet program. Deliv-

ered to managers navigating their teams through 
the unknown only a few weeks after lockdown 
commenced, the subject matter was relevant and 
actionable, and the delivery dynamic and engag-
ing. We were finally able to bring employees to 
see virtual classroom learning as a viable option.

Capitalizing on the acceptance of online learn-
ing,  we  successfully  ran  all  four  pre-planned 
programs under the umbrella of The Academy, 
covering  61  employees  from  14  departments 
across the Firm. 

Outlook
As  we  plan  for  2021,  we  are  working  to 
ensure we do not lose sight of the learnings 
of 2020. While the world slowly returns to 
a  semblance  of  normalcy  in  some  aspects, 
we continue to take advantage of the pow-
er  of  technology  and  remote  interaction. 
Rather  than  simply  tweaking  programs 
and  processes  originally  conceptualized  for 
in-person  interaction,  to  work  virtually,  we 
are  revisiting  our  offering  and  re-building 
programs  and  workflows  consciously  for 
the  virtual  world,  focusing  on  our  annual 
DNA,  promotions,  hiring  and  onboarding 
processes,  among  others.  While  we  look 
forward to bringing employees from all over 
EFG  Hermes  together  in  one  classroom  in 
person,  we  also  plan  to  capitalize  on  the 
success  of  our  virtual  learning  trials  long 
after the pandemic is over.

2020 Annual ReportEXECUTIVE COMMITTEE 

The stalwart commitment of our executive management 
team to see our strategies to fruition have been the 
lynchpin of our success throughout the years

110

2020 Annual Report

Executive Committee

111

Executive 
Committee 

Karim Awad
Group CEO and Chairman 
of the Executive Committee

Mr. Karim Awad is Group Chief Executive Officer, Chairman of the 
Executive  Committee,  and  a  member  of  the  Board  of  EFG  Hermes 
Holding.  With  over  21  years  of  experience,  Mr.  Awad  started  his 
career  in  EFG  Hermes  in  1998  in  the  Investment  Banking  depart-
ment,  eventually  heading  the  division  in  2007  and  leading  several 
high-profile local and regional transactions.  He assumed managerial 
roles in the Firm thereafter, first as CEO of the Investment Bank in 
2012 and then as Group CEO in 2013. 

Since then, Mr. Awad has led a substantial restructuring that included 
streamlining its expenses and divesting its non-core assets, they key 
being  its  stake  in  Lebanese  bank  Credit  Libanais.  Working  together 
with the EFG Hermes senior management, Mr. Awad spearheaded a 
major shift in the Firm’s strategy that transformed EFG Hermes from a 
MENA-based investment bank to a frontier markets financial solutions 
house. To achieve this vision, the Firm focuses on six pillars: hiring the 
best people, improving the Firm’s positioning in markets it operates in, 
selectively expanding its geographical presence, enhancing its product 
offering, increasing profitability metrics, and ensuring that public re-
sponsibility remains front and center in all its operations.  

During the past seven years, the Firm was able to enhance its market 
share in its core sell-side operations of investment banking, brokerage, 
and research while expanding its presence to six new markets that span 
sub-Saharan  Africa  and  Asia.  The  buy-side  business  was  completely 
revamped through the consolidation of its regional asset management 
business with affiliate Frontier Investment Management (FIM) in 2017 
and the re-emergence of an active Private Equity division that is a key 
player in renewables, education, and healthcare. The Firm was also able 
to significantly increase the suite of products it offers to clients by build-
ing  full-fledged  non-bank  financial  institution  platform  that  currently 
includes leasing, factoring, microfinance, consumer finance, mortgages, 
payment,  and  insurance  in  addition  to  fixed  income  and  structured 
products platforms. The strategic shift helped drive growth in the Firm’s 
revenues  that  reached  EGP  5.5  billion  and  profits  that  topped  EGP 
1.3  billion  in  2020  all  while  maintaining  a  strong  commitment  to  the 
communities we operate in through an active CSR policy and actively 
adopting progressive ESG standards.  

Mr. Awad holds a BA in business administration from the American 
University in Cairo.  

Mohamed Ebeid 
Co-CEO of the Investment 
Bank, EFG Hermes 

With  more  than  two  decades  of  experience  with  EFG  Hermes, 
Mr.  Mohamed  Ebeid  is  currently  the  Co-CEO  of  the  Investment 
Bank, a position he took up in 2016 with a mandate to grow the 
business  on  the  sell-side  and  to  expand  its  product  offering  in 
multiple continents. Since then, he has successfully built the Firm’s 
Frontier  business  with  on-the-ground  operations  in  four  different 
continents, giving clients access to more than 75 markets around 
the world. He has also led the development of the Firm’s Structured 
Products Platform, which has pulled in trades worth c. USD 2 billion 
in  its  first  two  years  since  inception.  In  addition  to  the  creation 
of the Fixed-Income Desk, which began operations in 2018 and is 
performing effectively.

Mr.  Ebeid  began  his  career  with  the  Firm  in  1999  in  the  Brokerage 
division  and  has  since  held  numerous  positions  within  the  Firm,  the 
most  recent  prior  to  his  current  post  being  Co-Head  of  Brokerage, 
where he managed just in over two years to restructure the business 
and streamline its activities all while boosting profitability. He held the 
post of Head of Institutional Sales beginning 2006 where he managed 
to  add  GCC  institutional  clients  and  sovereign  wealth  funds  to  the 
Firm’s client base. He led the team on every single ECM transaction 
during  his  tenure,  raising  more  than  USD  20  billion  in  ECM  transac-
tions across jurisdictions. Mr. Ebeid was also an integral part of EFG 
Hermes’ Institutional sales team, heading an endeavor to expand the 
Firm’s western institutional client base and further root the business in 
its home market of Egypt. During that time, he was part of the team 
executing the Firm’s expansion plan in the MENA region and directing 
its capabilities in terms of research and corporate access. 

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113

Karim Moussa
Co-CEO EFG Hermes 
Investment Bank, Head of 
Asset Management and 
Private Equity, and CEO, 
Vortex Energy

Mr.  Karim  Moussa  joined  EFG  Hermes  in  2008,  with  a  primary 
responsibility  of  building  the  Group’s  infrastructure  Private  Equity 
(PE) platform. During this time, he closed several flagship PE deals, 
such  as  Nasdaq-Dubai’s  USD  445  million  take-private  of  DAMAS 
International  and  later  its  exit,  delivering  c.  2x  cash-on-cash  re-
turns. He led the creation of the Vortex Energy Platform and raised 
and deployed over USD 500 million in equity in yielding renewable 
energy  assets  across  Europe.  In  2019,  he  completed  an  exit  of  a 
portfolio of net c. 457 MW in onshore wind assets in France, Spain, 
Portugal, and Belgium to funds managed by J.P. Morgan, realizing 
attractive divestment returns and paying net cash yields in excess 
of  5%  p.a.  to  investors.  In  2020,  he  continued  the  successful  di-
vestment of Vortex assets, selling a controlling stake in its 365 MW 
UK  solar  portfolio  to  Tanaga  Nasional  for  c.  GBP  500  million  EV, 
delivering c. 13% IRR and 1.4x cash-on-cash returns. Mr. Moussa 
recently  led  the  launch  of  an  education  fund  in  partnership  with 
GEMS Education, dedicated to investing in K-12 schools in Egypt, 
closing the fund at commitments of c. USD 150 million. 

Since 2017, he has been appointed Co-CEO of EFG Hermes Investment 
Bank, responsible for the entire buy-side business of the Group. Karim 
sits on the Investment Committee of several EFG Hermes’ sponsored 
funds  and  on  InfraMed’s  Investors  Board,  with  combined  AUM  of 
c. USD 3.5 billion. He is also a member of the board of directors of 
various portfolio companies. 

Prior  to  joining  EFG  Hermes,  Mr.  Moussa  was  Vice  President  at 
Deutsche  Bank’s  Global  Banking  division,  with  responsibilities  for 
M&A, ECM, and DCM advisory in the MENA region. In this role, he 
advised on the USD 4.2 billion Dubai Ports World IPO, the USD 670 
million sale of Sokhna Port to Dubai Ports World, and the USD 1.4 
billion LBO of the Egyptian Fertilizers Company by Abraaj Capital. 
He joined Deutsche Bank in 2001 as an Analyst in the M&A exe-
cution team in Frankfurt, advising on several mid-cap transactions 
in Continental Europe. He moved to Dubai in 2005 with the CEO 
of Deutsche Bank MENA to help establish the bank’s regional busi-
ness. Prior to Deutsche Bank, Mr. Moussa worked as an Investment 
Analyst at Berlin Capital Fund, a venture capital fund managed by 
the Berliner Bank. 

He  holds  an  MBA  and  a  degree  in  mechanical  engineering  (Diplom 
Wirtschaftsingenieur) from the Technical University of Berlin. 

Mr. Mohamed El Wakeel is the Group Chief Operating Officer at EFG 
Hermes. Following three years at HSBC, Mr. El Wakeel joined the Firm in 
2000 as part of the operations team of the Brokerage division. Through 
his efforts in streamlining the Brokerage division’s operations to ensure 
best-in-class practices and efficiency, he has since moved up the ranks, 
first heading brokerage operations for Egypt then becoming the Securi-
ties Brokerage Group’s Head of Operations. As Head of Operations, Mr. 
Wakeel played a pivotal role in setting up, and integrating the opera-
tions of the Firm’s newly launched offices in new markets. Furthermore, 
his  role  included  strengthening  the  IT  infrastructure,  upgrading  the 
Firm’s security framework, and enhancing in-house app development 
to encompass the requirements of all lines of business. 

Prior to becoming Group COO, he was Group Head of Market Operations 
at the Firm, where his hands-on experience has been key to the enhance-
ment of EFG Hermes’s operations across multiple lines of business. 

Mr.  Abdel  Wahab  Mohamed  Gadayel  is  EFG  Hermes  Holding’s 
Group Chief Risk and Compliance Officer, a post he has held since 
2013.  Prior  to  this,  he  served  as  Group  Head  of  Compliance  for 
three  years,  where  he  played  a  key  role  in  initiating  and  evolving 
the  Group’s  policies  and  procedures  and  enhancing  the  Group’s 
compliance framework. 

Mr. Gadayel joined EFG Hermes in 1998 as Operations Officer, later 
being promoted to Deputy Head of Operations, a role he held until 
2004.  

He also worked on integrating newly acquired offices in the lower 
GCC region as the Group rapidly expanded into new markets during 
his tenure as Managing Director of Operations at EFG Hermes UAE 
between 2004 and 2009. 

Mr.  Gadayel  is  a  Cairo  University  graduate,  where  he  majored  in 
economics and minored in political science. 

Mohamed El Wakeel  
Group Chief Operating 
Officer, EFG Hermes 

Abdel Wahab Mohamed 
Gadayel

Group Chief Risk and 
Compliance Officer, EFG 
Hermes

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115

Mohamed Abdel Khabir
Group Chief Financial 
Officer, EFG Hermes 

Walid Hassouna   
Chief Executive Officer, EFG 
Hermes Finance and Group 
Head of Debt Capital 
Markets, EFG Hermes

Mr.  Mohamed  AbdelKhabir  is  EFG  Hermes’  Group  Chief  Financial 
Officer,  and  a  board  member  in  several  EFG  Hermes  subsidiaries.  
Prior to his current post, Mr. AbdelKhabir joined EFG Hermes’ In-
vestment Banking division in early 2008, where he remained until 
March 2016 as a Director. 

Mr.  AbdelKhabir’s  notable  transactions  during  his  investment 
banking tenure include the IPO of Integrated Diagnostics Holding 
(IDH) through a secondary offering worth USD 334 million in the 
LSE. He was also involved in the sale of Cleopatra Hospital in Egypt 
to the Abraaj Group, the merger of Al Borg and Al Mokhtabar labo-
ratories, ENPC’s USD 1.05 billion syndicated loan, and the issuance 
of ODH EDRs worth USD 1.8 billion. 

Previously,  he  held  the  position  of  Financial  Planning  Manager  at 
Procter and Gamble in the Corporate Finance division with a focus 
on  financial  planning,  budgeting,  corporate  restructure,  integra-
tion, and profit forecasting. 

Mr.  AbdelKhabir  holds  a  BA  in  business  administration  from  the 
American University in Cairo with a concentration in finance and a 
minor in economics and psychology. He is also a CFA charter-holder. 

Mr.  Walid  Hassouna  is  the  Chief  Executive  Officer  of  EFG  Hermes 
Finance, the Non-Bank Financial Institution platform and a member of 
the Executive Committee of EFG Hermes. He is also the Head of DCM 
and Chairman of PayTabs Egypt and EFG-EV Fintech.

Mr.  Hassouna  is  also  a  Non-Executive  Board  Member  of  valU,    Tan-
meyah  Microenterprises,  EFG  Hermes  Corp-Solutions,  Tokio  Marine 
Life  Insurance,  and  Bedaya  for  Mortgage    —  all  subsidiaries  of  EFG 
Hermes Finance. He is also a Board Member at Karm Solar and previ-
ously the CEO of valU. 

Prior  to  joining  EFG  Hermes  in  2016,  Mr.  Hassouna  was  General 
Manager and Head of Structured Finance and Investment Banking at 
Bank  Audi.  Over  a  17-year  banking  career  that  began  at  Misr  Inter-
national Bank, he closed structured and project finance transactions 
in excess of USD 15 billion. He also structured and executed several 
award-winning  deals  in  project  finance  and  M&A  within  Egypt  and 
GCC, in addition to several investment banking transactions. He has 
also been the Head of Structured Finance and Syndication in Banque 
Misr  where  he  successfully  managed  to  top  the  league  table  of  the 
MENA region in syndicated loans. 

Mr.  Hassouna  is  a  B.B.A  holder  from  Cairo  University,  where  he 
graduated with highest honors. He also holds an MBA from J. Mack 
Robinson College of Business, Georgia State University as well as an 
Islamic Finance Qualification from CISI- UK. 

Ms.  Inji  Abdoun  joined  the  Human  Resources  department  at  EFG 
Hermes in June 2007 as HR Manager for the UAE with a mandate 
to establish HR for the Group’s operations, while contributing to the 
department’s Group-wide initiatives with a focus on talent manage-
ment. Her mandate saw an expansion in early 2008, as she took on 
an active role in the integration of the then-newly acquired Oman 
operation, as well as the enhancement of the HR offering in the KSA 
operation and later the integration of the Kuwait operation. 

In 2009, Ms. Abdoun became the Group Head of Human Resources, 
overseeing the full spectrum of the department’s functions across 
the Group while working closely with the Firm’s management team 
providing HR insight to business issues. As of 2017, Inji became the 
Group’s Chief Human Resources Officer, continuing to oversee the 
Group’s HR activities and working with the executive team as part 
of the group’s Executive Committee. 

Prior  to  joining  EFG  Hermes,  Ms.  Abdoun  assumed  HR  manage-
ment roles at LINKdotNET (an OT subsidiary), Fayrouz International 
(a  Heineken  subsidiary),  as  well  as  a  role  in  career  advising  and 
placement  at  the  American  University  in  Cairo’s  Career  Advising 
and Placement office (CAPS), accumulating more than 19 years of 
experience in the field. 

Ms. Abdoun is a SHRM Senior Certified Professional and a certified 
Myers-Briggs practitioner, and holds an MBA from the MIT Sloan 
School of Management. 

Inji Abdoun  
Group Chief Human 
Resources Officer, EFG 
Hermes

2020 Annual ReportBOARD OF DIRECTORS 

A diverse, world-class Board of Directors have been the guiding 
post of the institution in both headwinds and tailwinds

118

2020 Annual Report

Board of Directors

119

Board of 
Directors 

Mona Zulficar
Chairperson, EFG Hermes

Ms. Mona Zulficar has served as non-executive Chairperson of EFG 
Hermes Holding since April 2008. Ms. Zulficar is a Founding Part-
ner and Chairperson of Zulficar & Partners Law Firm, a specialized 
law  firm  consisting  of  11  partners  and  more  than  50  associates, 
established in June 2009. The Firm has since grown into one of the 
top  ranked  law  firms  in  Egypt.  Ms.  Zulficar  was  previously  Senior 
Partner at Shalakany Law Firm and Chair of its Executive Commit-
tee for several years.

Ms.  Zulficar  is  recognized  in  local  and  international  legal  circles  as 
the  precedent  setter  and  one  of  Egypt’s  most  prominent  corporate, 
banking, and project finance attorneys. As an M&A and capital mar-
kets transactions specialist, Ms. Zulficar has led negotiations on some 
of Egypt and the Middle East’s largest and most complex successful 
transactions over the past three decades. 

Ms.  Zulficar  also  played  an  instrumental  role  in  modernizing  and 
reforming  economic  and  banking  laws  and  regulations,  both  in  her 
capacity as former board member of the Central Bank of Egypt during 
the banking reform program from 2003 to 2011 and as a prominent 
member of national drafting committees. Ms. Zulficar is a leading hu-
man rights activist recognized locally and internationally and has initi-
ated several successful campaigns for new rights legislation including 
women’s rights, freedom of opinion, and family courts. Ms. Zulficar 
served  as  VP  of  the  Constitutional  Committee,  played  a  key  role  in 
drafting the 2014 Egyptian Constitution, and is currently member of 
the National Council for Human Rights.

Ms.  Zulficar  was  recently  elected  President  of  the  first  Egyptian 
Microfinance  Federation,  currently  the  Egyptian  Federation  for 
Financing Medium, Small and Micro Enterprises, and chairs several 
NGOs active in social development and microfinance for underpriv-
ileged  women.  Internationally,  Ms.  Zulficar  served  two  terms  as 
an  elected  member  of  the  United  Nations  Human  Rights  Council 
Advisory Committee until 2011.

Ms. Zulficar holds a Bachelor of Science in Economics and Political Science 
from Cairo University and an LLM from Mansoura University, as well as an 
honorary doctorate degree in law from the University of Zurich. 

Yasser El Mallawany
Vice Chairman of the 
Board, EFG Hermes

Karim Awad
Group CEO and Chairman 
of the Executive Committee

Mr. Yasser El Mallawany is the Non-Executive Vice Chairman of EFG 
Hermes’ Board of Directors. Since his appointment as Chief Exec-
utive  Officer  of  the  Firm  in  2003,  Mr.  El  Mallawany  has  played  a 
key role in driving the consolidation of Egypt’s investment banking 
sector and facilitated the emergence of EFG Hermes as the leading 
Arab investment bank. 

Mr. El Mallawany began his career at Commercial International Bank 
(CIB), formerly Chase National Bank, for 16 years, last serving as the 
General  Manager  of  the  Corporate  Banking  Division.  Mr.  El  Malla-
wany joined EFG Hermes at the time of the Firm’s merger with CIIC. 

Mr.  El  Mallawany  holds  a  bachelor’s  degree  in  accounting  from 
Cairo University. 

Mr. Karim Awad is Group Chief Executive Officer, Chairman of the 
Executive  Committee,  and  a  member  of  the  Board  of  EFG  Hermes 
Holding.    With  over  21  years  of  experience,  Mr.  Awad  started  his 
career  in  EFG  Hermes  in  1998  in  the  Investment  Banking  depart-
ment,  eventually  heading  the  division  in  2007  and  leading  several 
high-profile local and regional transactions.  He assumed managerial 
roles in the Firm thereafter, first as CEO of the Investment Bank in 
2012 and then as Group CEO in 2013. 

Since then, Mr. Awad has led a substantial restructuring that included 
streamlining its expenses and divesting its non-core assets, they key 
being  its  stake  in  Lebanese  bank  Credit  Libanais.  Working  together 
with the EFG Hermes senior management, Mr. Awad spearheaded a 
major shift in the Firm’s strategy that transformed EFG Hermes from a 
MENA-based investment bank to a frontier markets financial solutions 
house.  To achieve this vision, the Firm focuses on six pillars: hiring the 
best people, improving the Firm’s positioning in markets it operates in, 
selectively expanding its geographical presence, enhancing its prod-
uct offering, increasing profitability metrics and ensuring that public 
responsibility remains front and center in all its operations.  

2020 Annual Report 
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121

During the past seven years, the Firm was able to enhance its market 
share in its core sell-side operations of investment banking, brokerage, 
and research while expanding its presence to six new markets that span 
sub-Saharan  Africa  and  Asia.    The  buy-side  business  was  completely 
revamped through the consolidation of its regional asset management 
business with affiliate Frontier Investment Management (FIM) in 2017 
and the re-emergence of an active Private Equity division that is a key 
player in renewables, education, and healthcare.  The Firm was also able 
to significantly increase the suite of products it offers to clients by build-
ing  full-fledged  non-bank  financial  institution  platform  that  currently 
includes leasing, factoring, microfinance, consumer finance, mortgages, 
payment and insurance in addition to fixed income and structured prod-
ucts  platforms.    The  strategic  shift  helped  drive  growth  in  the  Firm’s 
revenues  that  reached  EGP  5.5  billion  and  profits  that  topped  EGP 
1.3  billion  in  2020  all  while  maintaining  a  strong  commitment  to  the 
communities we operate in through an active CSR policy and actively 
adopting progressive ESG standards.  

Mr. Awad holds a BA in business administration from the American 
University in Cairo.  

Mr.  Arapoglou’s  consulting  career  began  in  International  Capital 
Markets and Corporate & Investment banking and later in managing, 
restructuring  and  advising  publicly  listed  Financial  Institutions  and 
Corporates, primarily in Southeast Europe and the Middle East. 

Mr. Arapoglou’s most recent executive assignments include Managing 
Director and Global Head of the Banks and Securities Industry for Citi-
group, Chairman and CEO of the National Bank of Greece, Chairman 
of the Hellenic Banks Association, and CEO of Commercial Banking at 
EFG-Hermes Holding SAE.

Mr.  Arapoglou  currently  holds  a  number  of  non-executive  board 
positions, including Chairman of Bank of Cyprus Group, Chairman of 
Titan Cement International S.A., Chairman of Tsakos Energy Naviga-
tion  (TEN)  Ltd,  Independent  board  member  of  EFG-Hermes  Holding 
SAE,  and  a  member  of  the  Board  of  Directors  of  Bank  Alfalah  Ltd. 
representing the International Finance Corporation (IFC). 

Mr. Arapoglou is a member of the International Board of Advisors of 
Tufts University, Boston, Ma., and the Business Advisory Council for 
the International MBA program at the Athens University of Economics 
and Business.

Mr.  Arapoglou  has  degrees  in  mathematics,  engineering,  and  man-
agement from Greek and British universities.

Efstratios Georgios 
(Takis) Arapoglou 
Non-Executive Board 
Member, EFG Hermes 
Holding 

Marwan Elaraby
Partner – Shearman & 
Sterling LLP

Jean Cheval
Senior Advisor, Natixis 

Mr. Marwan Elaraby is a non-executive member of the EFG Hermes 
board. He is based in Dubai, where he serves as partner in the Cap-
ital  Markets  and  Mergers  &  Acquisitions  practices  at  Shearman  & 
Sterling  LLP,  where  he  also  currently  serves  as  Head  of  the  Dubai 
Office  and  Corporate  Business  Unit  leader.  His  practice  focuses  on 
advising governments and private capital clients on a variety of cor-
porate and capital market transactions across several industries. Mr. 
Elaraby  first  joined  Shearman  &  Sterling  in  New  York  in  1995,  and 
became a partner in 2004. He previously served as Managing Direc-
tor at Citadel Capital, one of the leading private equity firms in the 
Middle East and Africa. Mr. Elaraby also served as Executive Director 
in EFG Hermes’ investment banking group, where he worked as an 
investment banker advising clients on numerous capital markets and 
M&A transactions in the Middle East.

Mr. Elaraby is a New York-qualified lawyer. 

Mr. Elaraby holds a bachelor’s degree in economics from the Amer-
ican  University  in  Cairo  and  a  Juris  Doctor  (J.D.)  from  Columbia 
University School of Law.

Mr.  Jean  Cheval  is  a  non-executive  member  of  the  EFG  Hermes 
board. He joined Natixis in June 2009, leading the Debt and Finance 
Department (Structured Finance) until 2012, and the European Area 
between 2011 and 2012. Mr. Cheval became Head of Finance and 
Risk, member of Natixis Senior Management Committee, and second 
Senior Manager of Natixis in September 2012, until October 2017.

Mr. Cheval spent the majority of his career at Credit Agricole lndo-
suez from 1983 to 2001, where he was successively Chief Econo-
mist,  Head  of  Strategic  Planning  and  Budget,  Head  of  Structured 
Financing  and  Head  of  the  Middle  East  and  Asia,  before  being 
appointed General Manager. Mr. Cheval also served as Director of 
Al Bank Al Saudi Al Fransi in Saudi Arabia, WAFA Bank in Morocco, 
and Banque Libano-Française in Lebanon.

Mr.  Cheval  was  also  Head  of  Banque  Audi  France,  Chairman  of 
Banque Audi Switzerland from 2001 to 2005, and member of the 
board  of  Audi-Saradar  Bank  from  2002  to  2006.  Mr.  Cheval  pre-
viously worked for the French Ministry of Industry and the French 
Planning Agency.

Mr. Cheval graduated from the Ecole Centrale de Paris’ Engineering 
School and the University of Berkeley. 

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123

Zubyr Soomro
Chairman of the National 
Bank of Pakistan

Mr. Zubyr Soomro is a non-executive member of the EFG Hermes 
board. Mr. Soomro was previously startup Chairman of the Pakistan 
Microfinance Investment Company, a market-based entity majority 
owned  by  KfW,  and  a  DFID  subsidiary.  The  company  was  estab-
lished to be the apex for the 45 microfinance lenders in Pakistan. 
His engagement with the microfinance sector extends over 20 years 
and  has  involved  board  roles  in  the  Pakistan  Poverty  Alleviation 
Fund, Acumen Pakistan, and Grameen Foundation USA. Mr. Soom-
ro served on the boards of all three of Pakistan’s financial services 
regulators, namely, the State Bank of Pakistan, the Securities and 
Exchange  Commission  and  the  Karachi  Stock  Exchange,  of  which 
he was Chairman. Mr. Soomro is on the board of governors of the 
Layton  Rahmatulla  Benevolent  Trust,  a  leading  eye-care  provider 
handling  one  million  patients  per  year,  the  Shaukat  Khanum  Me-
morial Trust, which is Pakistan’s leading oncology services provider, 
and the Indus Valley School of Art and Architecture. 

In  April  2019,  Pakistan’s  current  government  appointed  him  as 
Chairman of the National Bank of Pakistan, one of the largest banks 
in  the  country.  It  is  majority  government  owned,  with  a  global 
network and over 1,500 domestic branches. Mr. Soomro was also 
appointed to the board of Sarmaya Pakistan, a sovereign fund set 
up in March 2019 to oversee the country’s 204 government-owned 
corporate entities.

Mr. Soomro spent the majority of his career at Citibank in interna-
tional  corporate,  investment,  consumer,  and  private  banking.  Over 
the span of his 33-year career at the bank, Mr. Soomro worked across 
the  Middle  East,  Turkey,  Africa,  the  UK,  and  Pakistan.  Mr.  Soomro 
retired in 2008 as Managing Director and Country Head for Pakistan. 
In  the  midst  of  his  Citibank  career,  Mr.  Soomro  took  a  three-year 
leave of absence to become the Chairman and President of United 
Bank Ltd., a 1,800-branch government-owned institution with pres-
ence in 10 countries. Mr. Soomro was tasked with restructuring the 
bank for privatization. In 2004, the Central Bank awarded him the 
Quaid-E-Azam Centenary Gold Medal for his work in restructuring 
United Bank Ltd. and his contribution to the financial sector reform 
as Chairman of the Pakistan Bank’s Association. 

Mr.  Soomro  was  a  member  of  the  government’s  Economic  Advisory 
Council from 1997 to 2000 and again from 2013 to 2018. Mr. Soomro 
also  served  as  President  of  the  American  Business  Council  and  the 
Overseas  Chamber  of  Commerce  and  Industry,  in  addition  to  being 
Chairman of the Pakistan Banks’ Association.

Mr.  Soomro  holds  a  Bachelor  of  Science  degree  from  the  London 
School  of  Economics,  a  master’s  degree  from  the  School  of  Oriental 
and African Studies, and completed the Executive Education Program 
for  Financial  Inclusion  in  2015  and  2017,  as  well  as  the  Leadership  in 
Uncertain Times program in 2020 from the Harvard Business School and 
Harvard Kennedy School.

Mr. Abdulla Khalil Al Mutawa is a non-executive member of the EFG 
Hermes  board.  He  is  a  competent  and  dedicated  investment  profes-
sional  with  more  than  35  years  of  experience  and  a  comprehensive 
background  in  Finance  and  Administration.  Mr.  Al  Mutawa  holds  a 
Bachelor of  Science in Business Administration from the University of 
North Carolina, USA. Mr. Al Mutawa is currently the General Manager 
of the Private Office of H.E. Sheikh Suroor Bin Mohammad Al Nahyan.

Mr. Al Mutawa has been a member of the board of directors of ADCB 
since  1997,  as  well  as  member  of  the  bank’s  BRCC.  Mr.  Al  Mutawa 
also served on the board of directors of Bank Alfalah Limited, Pakistan 
since 1997, with membership posts on the bank’s Board Audit Com-
mittee  (BAC),  Remuneration  &  Nomination  Committee  (BHR&NC), 
Board  Risk  Management  Committee  (BRMC),  Board  Compensation 
Committee  (BCC),  and  Board  Information  Technology  Committee 
(BITC),  in  addition  to  serving  as  Chairman  of  the  Board  Strategy  & 
Finance Committee (BS&FC). 

Mr. Al Mutawa is also Chairman of Makhazen Investment Company Abu 
Dhabi and member of the board of Abu Dhabi National Hotels Company.

Mr.  Khalid  Mana  Saeed  Al  Otaiba  is  a  non-executive  member  of 
the EFG Hermes board. Mr. Al Otaiba has been Office Manager for 
His Excellency Dr. Mana Saeed Al Otaiba, the personal advisor to 
His Highness the President of the UAE Sheikh Khalifa bin Zayed Al 
Nahyan, since  2005. Mr. Al Otaiba also holds the post of Deputy 
Chairman  of  the  Al  Otaiba  Group  of  Companies.  Mr.  Al  Otaiba 
leverages  his  over  20-year  career,  spanning  numerous  industries, 
to  serve  as  Director  of  Alfalah  Insurance  Company  Limited,  Paki-
stan, Chairman of Liwa International Investment Tourism and Royal 
Mirage  Hotel  &  Resort  Ltd,  Morocco,  and  Chairman  of  Ghantout 
International and Bank Alfalah as well as Director of Royal Mirage 
Masdar, Abu Dhabi. 

Mr. Al Otaiba holds a bachelor’s degree in international economics 
from Suffolk University in Boston, Massachusetts.

Abdulla Khalil Al Mutawa 
General Manager - The Pri-
vate Office of H. E. Sheikh 
Suroor Bin Mohammed Al 
Nahyan 

Khalid Mana Saeed Al 
Otaiba 
Office Manager for His 
Excellency Dr. Mana Saeed 
Al Otaiba

2020 Annual Report 
124

2020 Annual Report

Board of Directors

125

Ramsay Zaki 
Founder, Wafra Export 

Timothy C. Collins  
CEO and Senior MD of 
Ripplewood Advisors LLC

Mr.  Ramsay  Zaki  is  a  non-executive  member  of  the  EFG  Hermes 
board.  In  2014,  Mr.  Zaki  founded  Wafra  Export,  a  fruit  export 
company  which  owns  a  state-of-the-art  packing  house  and  grows 
it  produce  on  a  360-acre  plot.  Mr.  Zaki  was  part  of  the  EFG  Her-
mes team for 18 years, starting as Head of Operations Brokerage in 
1995 and ending his tenure as Chief Operating Officer. As COO, Mr. 
Zaki  was  responsible  for  managing  operational  matters,  including 
compliance-related functions. Mr. Zaki’s contribution to EFG Hermes 
included  growing  the  Firm’s  backbone  in  all  countries  and  lines  of 
business, rapidly growing it while maintaining the highest degree of 
corporate  governance  and  ethics,  and  weathering  major  economic 
and political events in the region. He was also member of the Firm’s 
board until 2013.

Prior  to  joining  EFG  Hermes,  Mr.  Zaki  worked  for  five  years  at  Com-
mercial International Bank (CIB), where he headed the team responsible 
for extending credit to the Egyptian pharmaceutical industry. During his 
time at CIB, Mr. Zaki successfully more than doubled loans to the sector 
and captured a 70% market share of all private sector pharmaceutical 
companies operating in Egypt. Mr. Zaki was also heavily involved in the 
merger negotiations between the two biggest private sector pharma-
ceutical companies in the country. 

Mr. Zaki holds a Bachelor of Commerce from Cairo University.

Mr. Timothy Collins is a non-executive member of the EFG Hermes 
board. Mr. Collins is the CEO and senior managing director of Rip-
plewood  Advisors,  the  successor  to  Ripplewood  Holdings,  which 
he founded in 1995. Ripplewood has successfully invested in and 
built companies globally, including in Asia, Europe, and the Middle 
East. It has consistently delivered superior returns from investments 
totaling more than USD 40 billion in enterprise value. 

Ripplewood  played  an  instrumental  role  in  transforming  and 
strengthening prominent financial institutions such as AS Citadele 
Banka of Latvia, Commercial International Bank of Egypt, and Shin-
sei Bank of Japan, and has invested in a broad range of industries 
including  automotive,  chemicals,  consumer  electronics,  food,  real 
estate, and telecommunications. Ripplewood’s investment in Inter-
net provider Gogo began the revolution in in-flight connectivity. 

Prior to founding Ripplewood, Mr. Collins worked for Onex, Lazard 
Frères,  Booz  Allen  Hamilton,  and  Cummins.  Mr.  Collins  formerly 
served on several public company boards, including Advance Auto 
Parts, Asbury Automotive, Citigroup (after it accepted public funds), 
Commercial International Bank, Gogo, Rental Services Corporation, 
and Shinsei Bank. Mr. Collins also served as an independent direc-
tor at Weather Holdings, a large private emerging-markets telecom 
operator that was sold to VimpelCom.

Mr. Collins sits on the board of directors of Banque Saudi Fransi and 
SODIC. Mr. Collins is Chairman of AS Citadele Banka and is involved 
in  several  non-for-profit  and  public  sector  activities,  including  the 
Trilateral Commission and the Council on Foreign Relations, NEOM, 
McKinsey, and Yale Divinity School’s Advisory Boards. Mr. Collins is 
Chairman of the Advisory Board for the Yale School of Management, 
Co-Chair of the Advisory Council of the NYU Global Institute for Ad-
vanced Study, and a member of the Investment Advisory Committee 
to the New York State Common Retirement Fund. 

Mr.  Collins  has  a  bachelor’s  degree  in  philosophy  from  DePauw 
University  and  MBA  in  public  and  private  management  from  Yale 
University’s School of Management. Mr. Collins received an honor-
ary Doctorate of Humane Letters from DePauw University in 2004, 
and has been an Adjunct Professor and Visiting Fellow at New York 
University. Mr. Collins has served as a visiting lecturer at the Yale 
Law School and is Senior Fellow and Director of the Henry P. Becton 
Fellowship Program at the Yale School of Management.

Ms.  Elizabeth  Critchley  is  a  non-executive  member  of  the  EFG 
Hermes  board.  Ms.  Critchley  is  a  partner  at  Ripplewood  Advisors 
Limited, running the company’s day-to-day operations. Before join-
ing Ripplewood, Ms. Critchley was a Founding Partner at Resolution 
Operations, which raised GBP 660 million via a listed vehicle at the 
end of 2008 and went on to make three acquisitions in financial ser-
vices, namely Friends Provident PLC for USD 2.7 billion, most of AXA 
UK Life’s businesses for USD 4 billion, and Bupa for USD 0.3 billion. 
This consolidation strategy was financed through a combination of 
debt and equity raisings, as well as structured vendor financing. Prior 
to establishing Resolution Operations, Ms. Critchley was Managing 
Director  at  Goldman  Sachs  International,  where  she  ran  the  Euro-
pean FIG Financing business. Ms. Critchley has structured, advised, 
and  invested  in  transactions  with  more  than  fifty  global  financials 
and  corporates.  Mrs.  Critchley  has  a  First-Class  Honors  Degree  in 
Mathematics from University College London.

Elizabeth Critchley  
Partner, Ripplewood 
Advisors Limited

2020 Annual Report126

2020 Annual Report

127

CORPORATE SOCIAL 
RESPONSIBILITY 

Public responsibility has been core to the Firm since 
inception. As market leaders, we recognize that it is our 
duty to act as catalysts for change within our industry and 
within the communities where we do business

2020 Annual ReportSection Flag128

2020 Annual Report

CSR

129

Corporate Social 
Responsibility 

EFG  Hermes  is  committed  to  the  belief  that  the 
Firm’s success is not only defined by the profitability 
of our business but also by the impact we are capa-
ble of creating to improve lives across the communi-
ties in which we operate. As a pioneer in promoting 
impact investment strategies and incorporating sus-
tainability into the fabric of our operations, we aim 
to instigate change across the markets in which we 
operate to pave the way for increasingly sustainable 
business practices among corporations.

EFG Hermes aims to integrate best responsible prac-
tices aligned with those undertaken globally, across 
the  environmental,  social,  and  governance  (ESG) 
spheres  and  throughout  its  operations.  The  Firm 
further seeks to align its development frameworks 
with the UN Sustainable Development Goals (SDGs) 
and has been a member of the UN Global Compact 
(UNGC) since 2011, working to further integrate its 
internal  policies  with  the  10  principles  of  human 
rights, labor, the environment, and anti-corruption 
as well as Egypt’s Vision 2030. 

As part of its efforts to weave sustainability across 
all  Group  operations,  EFG  Hermes  launched  its 
Social Purpose in 2014, which seeks to ensure that 
all  products  and  services  offered  by  the  Firm  are 
able to generate value for all stakeholders and lead 
various efforts to overcome global, social, econom-
ic, and environmental challenges. This was further 
supported by the issuance of our 2017 ESG policy, 
which seeks to align EFG Hermes’ operations with 
sound  and  ethical  practices.  The  Firm’s  Corporate 
Social  Responsibility  (CSR)  department  additionally 
spearheads several initiatives to ensure sound ESG 
practices  in  addition  to  overseeing  the  work  of 
the  EFG  Hermes  Foundation  for  Social  Develop-
ment, which seeks to support the most vulnerable 
segments  of  our  community  through  projects,  in 

collaboration with policymakers and other partners 
in  order  to  promote  sustainable  development  and 
economic prosperity.

In 2018, the Firm became the first financial services 
corporation in Egypt to commit to the United Nations 
Principles for Responsible Investment (UNPRI), an in-
ternational initiative developed by investors seeking 
to promote sustainable finance and a more inclusive 
financial  system  at  the  global  level.  In  October 
2020, EFG Hermes was included among 30 regional 
companies  in  Refinitiv  and  the  Arab  Federation  of 
Exchanges’ Low Carbon Select Index, which provides 
investors  with  access  to  low-carbon  equities  in  the 
MENA region. These commitments form the basis by 
which the Firm approaches citizenship, allowing it to 
take measured and consistent steps to build out inte-
grated sustainable business operations and initiatives 
that drive value for all stakeholders. 

Responsible Investment Strategies
A core pillar of ESG integration at the Group level 
is the deployment of responsible investment strate-
gies in order to define clear objectives and develop 
ever-evolving  policies  and  practices  capable  of  in-
stigating positive change. In addition, our ESG con-
siderations  are  integrated  into  the  full  investment 
cycle of all four business lines, working closely with 
the Group’s investment professionals to account for 
the accurate determination of appropriate risks and 
opportunities throughout our operations. 

EFG  Hermes  manages  a  large  responsible  invest-
ment portfolio that includes initiatives that directly 
align to meet goals set by the SDGs, across a range 
of sectors. The Group manages a number of invest-
ments  in  renewable  energy  through  its  platform, 
Vortex  Energy,  which  has  successfully  achieved  a 
C-o-C of 1.4x and blended returns of c. 13% to its 

EFG Hermes aims to integrate best responsible practices aligned with 
those undertaken globally, across the environmental, social, and 
governance (ESG) spheres and throughout its operations.

investors from 2015 to 2020. In 2020, the platform 
divested  its  controlling  and  managing  stake  in 
Vortex Solar, a 365 MW solar PV portfolio (Vortex 
III),  acquired  in  2017  from  TerraForm  Power,  at  an 
enterprise value of c. GBP 500 million. Today, Vortex 
Energy  is  establishing  Vortex  Energy  IV,  which  will 
provide investors with access to a portfolio of ener-
gy transition assets and investments, providing dou-
ble-digit returns on investments in a sustainable and 
growing sector. Vortex Energy IV will target various 
portfolios  and  businesses,  ranging  from  solar  and 
wind generation assets to IPPs, battery storage and 
distributed  generation,  which  are  forecast  to  con-
tinue to grow and attract capital in the next decade. 
The project pipeline is targeting clean energy transi-
tion businesses that fall along a strategic investment 
spectrum from traditional businesses to growth and 
technology-led  businesses.  Vortex  Energy  IV  is  set 
to  contribute  to  reducing  global  carbon  emissions 
and achieving net zero policies.

It also manages the EFG Hermes Egypt Education 
Fund, a USD 150 million investment fund launched 
in 2018 in partnership with Dubai-based education 
provider  GEMS  Education,  which  aims  to  provide 
quality K-12 education and build capacities across 
the sector in Egypt. It is one of the fastest grow-
ing  education  platforms  in  the  Egyptian  market, 
having  deployed  almost  USD  100  million  in  the 
market since establishment. In 2019, the platform 
acquired a majority stake in leading transportation 
service  provider  Option  Travel,  marking  its  third 
investment in the Egyptian market after acquiring 
four  operational  schools  in  the  cities  of  Al  Rehab 
and Madinaty earlier this year and kicking off the 
development  of  a  fifth  international  school  in  Al 
Rehab, which brought the platform’s total capacity 
to c. 10,000 students.  

EFG  Hermes  also  operates  Rx  Healthcare  Man-
agement,  which  manages  investments  across  the 
healthcare sector in order to increase the availability 
of  quality  healthcare  products  and  services  across 
the  MENA  and  Africa  regions.  It  invests  in  highly 
selective  targets,  with  a  clear  growth  trajectory 
across  healthcare  verticals,  giving  investors  access 
to  unique  opportunities  across  the  sector’s  value 
chain. The Firm’s investment approach is predicated 
on  providing  growth  capital  through  investing  in 
controlling  stakes  (and  on  selective  basis,  in  con-
trolled  minority  stakes)  in  companies  operating  in 
the  segments  of  pharmaceuticals  manufacturing 
and other complimentary healthcare sub-segments. 
RxHM places a high value on ESG investment con-
siderations, with target investments having to com-
bine  both  financial  viability  and  fulfil  ESG  criteria 
to ensure sustainable value add that fills a tangible 
healthcare gap in this highly underserved region. Its 
acquisition  is  a  leading  Egyptian  medical  solutions 
provider  U  Pharma  through  Nutritius  Investment 
Holdings,  a  special  purpose  vehicle  set  up  for  the 
acquisition.  The  transaction  attracted  significant 
interest  from  prominent  investors,  with  proceeds 
being  used  to  expand  the  company’s  product  of-
fering to cover essential categories in underserved 
therapeutic  areas  and  ramp  up  production  for 
existing products.

In  addition,  the  Firm  operates  a  rapidly  growing 
NBFI platform, EFG Hermes Finance, which has de-
veloped a range of products and services aimed at 
promoting financial inclusion through its subsidiar-
ies Tanmeyah, valU, PayTabs Egypt, EFG EV Fintech 
and  EFG  Hermes  Corp-Solutions.  Through  these 
activities,  EFG  Hermes  can  ensure  that  each  and 
every one of its activities are capable of generating 
positive impact on all stakeholders.

2020 Annual Report 
   
130

2020 Annual Report

CSR

131

Global Recognition and Reporting
In 2020, the Firm was named Sustainability Cham-
pion by the Egyptian Financial Regulatory Author-
ity’s  (FRA)  first  publication,  recognizing  players 
championing  sustainable  development 
in  the 
non-bank financial service industry. The Firm also 
disseminates  updates  through  regular  reports  on 
its progress in the ESG space, including the UNGC 
Communication on Progress, UNPRI Transparency 
Report,  and  the  Firm’s  own  annual  sustainability 
report.  The  Firm  has  also  been  recognized  as  a 
Community  Honoree  in  the  Global  Finance  Out-
standing Crisis Leadership 2020 Awards.

to 

launched 

initiatives 

Learning and Development
As  part  of  its  commitment  to  ensuring  that  sus-
tainability  remains  at  the  core  of  all  operations 
across  the  Firm’s  business  lines,  the  department 
has 
further  promote 
sustainable  practices  among  its  employees.  The 
Firm  has  instated  policies  to  conserve  energy  by 
reducing  electricity  usage,  minimize  waste,  and 
increase efficiency across our entire supply chain. 
Additionally, the Firm has partnered with Thomson 
Reuters to provide new e-learning materials during 
the  year  to  introduce  CSR  and  ESG  Investigation 
courses and certifications at EFG Hermes. The Firm 
also regularly engages with stakeholders  through 
social media campaigns to promote awareness on 
relevant sustainability matters and a deeper under-
standing of the SDGs.

EFG Hermes Foundation for Social 
Development
The EFG Hermes Foundation for Social Development 
was established in 2006 in order to positively impact 
the  communities  in  which  the  Firm  operates.  The 

Foundation  believes  that  partnerships  are  the  true 
driving  force  behind  realizing  tangible  impact  and 
promoting sustainable development. Accordingly, it 
adopts a participatory approach to empower local 
communities and allow for its ESG programs to have 
maximum impact on the lives of its residents.

Naga’ El Fawal and El Deir Integrated 
Development Project
In  2017,  the  Foundation  launched  a  EGP  70  mil-
lion  sustainable  integrated  development  project, 
in  partnership  with  several  actors,  including  civil 
society associations, government entities, and the 
private sector to benefit the Naga’ El Fawal and El 
Deir villages in the Luxor governorate. The project 
aims to build a developed base in order to revitalize 
the  local  economy  and  serve  the  village’s  75,000 
residents.  The  project  marks  the  Foundation’s 
third  integrated  development  project  in  Upper 
Egypt, following its success with similar projects in 
Ezbet Yacoub village in Beni Sweif and Al Makhzan 
village in Qena. 

To date, the project has had a number of achieve-
ments  in  the  development  of  Naga’  El  Fawal, 
including the establishment of a health unit in the 
village,  with  all  necessary  medical  equipment  as 
well as the establishment of a new water network 
to  replace  the  asbestos-contaminated  one  previ-
ously  in  place.  The  project  has  also  seen  a  total 
of 94 houses rebuilt, featuring individual units for 
each  resident  family  to  replace  the  shared  living 
quarters previously in place.

A key pillar of the project has been the develop-
ment  of  a  fully  equipped  community  center,  in-
cluding a Montessori preschool, a center catering 

to  children  with  disabilities,  as  well  as  a  training 
facility, all of which are powered by solar energy. 
The  Young  Scholars  Academy  preschool  seeks 
to  offer  quality  education  to  the  village’s  150 
children  as  well  as  the  necessary  social  skills  to 
provide them with solid foundations to continue 
their  education.  In  addition,  the  preschool  fea-
tures a dedicated section to provide the village’s 
50 children with special needs with the necessary 
support  to  advance  their  learning  and  prepare 
for  their  integration  into  public  schools  in  the 
future. In addition, the preschool has successfully 
created more than 40 sustainable jobs, including 
38  teaching  positions  and  six  volunteers.  The 
teachers additionally receive specialized training, 
including  four  who  have  successfully  completed 
training  on  the  Montessori  philosophy  of  early 
education and 20 who have received training on 
early  childhood  development  for  children  with 
special needs.

COVID-19 Pandemic
Recognizing  the  adversities  faced  by  many  people 
as a result of the onset of the COVID-19 pandemic, 
the Foundation mobilized several resources, engag-
ing  with  EFG  Hermes  employees  and  partnering 
with a number of entities to deploy a coordinated 
response plan to cushion the most at-risk members 
of our society from the worst of the crisis. 

The Firm partnered with the Egyptian Food Bank 
to  support  a  total  of  10,000  families  through 
the  pandemic.  Additionally,  the  Foundation  has 
partnered with the Ministry of Social Solidarity’s 
local administrative unit in the Luxor governorate 
to benefit an additional 1,500 families with cash 
donations.  The  Foundation  also  commissioned 

a  group  of  women  to  produce  600  special  EFG 
Hermes  Foundation  branded  bags  containing 
detergents  which  were  later  disseminated  along 
with  1,700  flyers  containing  safety  measures  as 
per  WHO  and  Ministry  of  Health  guidelines  to 
families  across  the  Naga’  El  Fawal  and  El  Deir 
villages. In addition to sharing crucial information 
and  offering  supplies  to  families  in  need,  this 
initiative  also  created  work  opportunities  for 
local women who support families with children 
with  special  needs  in  their  care.  In  addition,  the 
Foundation partnered with local officials in Luxor 
to create a quarantine unit with a capacity of 70 
patients to curb the impact of the pandemic.

Outlook
In the coming year, EFG Hermes will continue 
to  build  on  the  foundations  it  has  estab-
lished thus far in integrating responsible ESG 
practices into its operations and becoming a 
wholly  sustainable  enterprise.  More  specifi-
cally,  it  will  further  engage  local  actors  and 
key  stakeholders  to  catapult  greater  action 
and  generate  maximum  impact.  As  respon-
sible  investing  gains  momentum  across  the 
world, the Firm will seek to further focus its 
efforts to broaden the reach of its programs, 
deepening  the  integration  of  ESG  practices 
into  its  operations  as  well  as  working  hard 
to mitigate risks in order to generate shared 
value  for  all  stakeholders  and  promote  na-
tion-wide sustainability and prosperity.

2020 Annual ReportFINANCIAL STATEMENTS

Our sound financial performance is what allows us to build a 
sustainable institution that drives economic value for all stakeholders 

134

2020 Annual Report

135

Auditor’s Report 
To the shareholders of EFG – Hermes Holding Company

We have audited the accompanying consolidated financial statements of EFG – Hermes Holding Company which 
comprise the consolidated statement of financial position as at 31 December 2020, and the consolidated state-
ments of income, comprehensive income, changes in equity and cash flows for the financial year then ended, and 
a summary of significant accounting policies and other explanatory notes.

Management’s Responsibility for the Financial Statements
These  consolidated  financial  statements  are  the  responsibility  of  Company’s  management.  Management  is  re-
sponsible for the preparation and fair presentation of these consolidated financial statements in accordance with 
the Egyptian Accounting Standards and in the light of the prevailing Egyptian laws, management responsibility 
includes, designing, implementing and maintaining internal control relevant to the preparation and fair presenta-
tion of financial statements that are free from material misstatement, whether due to fraud or error; management 
responsibility also includes selecting and applying appropriate accounting policies; and making accounting esti-
mates that are reasonable in the circumstances.

Auditor’s Responsibility
Our  responsibility  is  to  express  an  opinion  on  these  consolidated  financial  statements  based  on  our  audit.  We 
conducted  our  audit  in  accordance  with  the  Egyptian  Standards  on  Auditing  and  in  the  light  of  the  prevailing 
Egyptian laws. Those standards require that we comply with ethical requirements and plan and perform the audit 
to obtain reasonable assurance whether the financial statements are free from material misstatement.

An  audit  involves  performing  procedures  to  obtain  audit  evidence  about  the  amounts  and  disclosures  in  the 
financial statements. The procedures selected depend on the auditor’s judgment, including the assessment of the 
risks of material misstatement of the financial statements, whether due to fraud or error. In making those risk 
assessments,  the  auditor  considers  internal  control  relevant  to  the  entity’s  preparation  and  fair  presentation  of 
the financial statements in order to design audit procedures that are appropriate in the circumstances, but not for 
the purpose of expressing an opinion on the effectiveness of the entity’s internal control. An audit also includes 
evaluating the appropriateness of accounting policies used and the reasonableness of accounting estimates made 
by management, as well as evaluating the overall presentation of the financial statements.

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our audit 
opinion on the financial statements.

Opinion
In our opinion, the consolidated financial statements referred to in the first paragraph above present fairly, in all 
material respects, the consolidated financial position of the company as of December31 , 2020 and its consolidat-
ed results of its operations and its consolidated cash flows for the year then ended in accordance with Egyptian 
Accounting Standards and comply with applicable Egyptian laws and regulations relating to the preparation of 
these financial statements.

Emphasis of Matter
Without  qualifying  our  opinion,  as  detailed  in  note  No.  (37)  of  the  consolidated  interim  financial  statements, 
most of the world countries, including Egypt, were exposed during 2020 to the new Covid-19 pandemic, causing 
disruption to most of commercial and economic activities in general and to the financial investments activities in 
Egypt in particular.

The Company has adjusted the assumptions used in calculating the expected credit loss, thus, it is possible that 
this will have a significant impact on the pre-defined operational and marketing plans, future cash flows associated 
with it , the associated elements of assets, liabilities and business results in the consolidated financial statements 
of the company during the following periods.

As indicated in the above-mentioned clarification, the company’s management is currently taking several proce-
dures to counter this risk and reduce its impact on its financial position and support its ability to continue. However, 
in light of the instability and the state of uncertainty as a result of the current events, the magnitude of the impact 
of that event depends mainly on the time period of the continuation of those effects at which the event is expected 
to end and its related effects and the company’s ability to achieve its plans to confront this danger, Which it is 
difficult to determine at the present time.

KPMG Hazem Hassan
Cairo, March 17, 2021

2020 Annual ReportConsolidated financial statements136

2020 Annual Report

137

Consolidated Statement of 
Financial Position 

(in EGP)

Note no.

31/12/2020

Assets
Non - current assets
Investments at fair value through OCI
Equity accounted investees 
Investment property 
Fixed assets 
Goodwill and other intangible assets
Deferred tax assets
Loans receivables
Total non - current assets

Current assets
Cash and cash equivalents
Loans receivables
Investments at fair value through profit and loss
Investments at fair value through OCI
Accounts receivables 
Other assets
Assets held for sale
Total current assets
Total assets

Equity
Share capital
Legal reserve
Share premium
Other reserves
Retained earnings
Equity attributable to owners of the Company
Non - controlling interests
Total equity

Liabilities
Non - current liabilities
Deferred tax liabilities
Loans and borrowings
Total non - current liabilities

Current liabilities
Due to banks and financial institutions
Loans and borrowings
Accounts payable - customers credit balance
Accounts payable - customers credit balance at 
fair value through profit and loss
Short term bonds
Creditors and other credit balances
Current tax liability
Provisions
Total current liabilities
Total liabilities
Total equity and liabilities

(11)
(12)
(13)
(14)
(15)
(21)
(10)

(7)
(10)
(8)
(11)
(9)
(16)
(6)

(24)

(25)

(21)
(23)

(17)
(23)

(18)

(19)
(20)

(22)

31/12/2019
Restated *

 3,074,949,208 
 55,000,000 
 205,498,422 
 524,799,639 
 999,077,802 
 93,647,802 
 2,777,895,325 
 7,730,868,198 

 9,984,123,272 
 3,147,441,793 
 5,745,442,237 
 12,664,375,755 
 4,533,115,955 
 529,278,412 
-
 36,603,777,424 
 44,334,645,622 

 3,843,091,115 
 803,102,208 
 1,922,267,826 
 2,758,679,077 
 4,330,582,531 
 13,657,722,757 
 362,757,134 
 14,020,479,891 

 179,492,675 
 103,095,770 
 132,074,502 
 651,958,068 
 984,353,914 
 24,995,255 
 4,242,390,964 
 6,318,361,148 

 7,397,790,093 
 3,947,288,179 
 5,744,078,663 
 9,918,149,380 
 4,734,488,970 
 621,212,320 
 59,640,898 
 32,422,648,503 
 38,741,009,651 

 3,843,091,115 
 833,933,867 
 1,922,267,826 
 791,823,872 
 6,235,979,897 
 13,627,096,577 
 310,846,608 
 13,937,943,185 

 301,270,105 
 3,564,494,432 
 3,865,764,537 

 211,537,049 
 2,451,620,265 
 2,663,157,314 

 9,235,466,908 
 1,033,616,102 
 5,486,303,627 

 10,427,808,365 
 1,432,435,583 
 7,677,341,560 

 2,022,981,775 

 5,086,573,832 

 500,000,000 
 1,927,757,515 
 164,219,351 
 566,956,651 
 20,937,301,929 
 24,803,066,466 
 38,741,009,651 

 400,000,000 
 1,868,337,640 
 189,128,550 
 569,382,887 
 27,651,008,417 
 30,314,165,731 
 44,334,645,622 

* See note (34) from the accompanying notes and accounting policies.
The  accompanying  notes  and  accounting  policies  from  page  (141)  to  page  (183)  are  an  integral  part  of  these 
financial statements and are to be read therewith.
“ Auditor’s report attached “

Mona Zulficar

Chairperson

Karim Awad

Group Chief Executive Officer

Consolidated income statement

(in EGP)
Revenues 

Fee and commission income

Securities gains

Revenues from leasing activities

Interest and dividend income
Changes in the investments at fair value through 
profit and loss
Other income

Total revenues

Expenses

Fee and commission expense

Interest expense

General administrative expenses

Provisions

Depreciation and amortization

Impairment loss on assets

Share of profit of equity-accounted investees

Foreign currencies exchange differences

Total expenses

Profit before income tax

Income tax expense

Profit for the year

Profit attributable to:

Owners of the Company

Non - controlling interests

Note no.

31/12/2020

31/12/2019

For the year ended

(32)

 2,922,038,065 

 3,066,836,823 

 371,758,025 

 490,547,721 

 485,380,880 

 523,562,579 

 2,247,248,364 

 2,576,352,851 

 576,420,133 

 11,232,779 

(27)

 156,912,385 

 76,313,533 

 6,764,924,693 

 6,739,679,445 

(31)

(22)

(13,14,15)

(28)

 (237,680,811)

 (329,069,400)

 (1,102,679,260)

 (1,289,194,772)

 (3,217,700,365)

 (2,933,133,961)

 (42,554,818)

 (171,143,524)

 (303,872,865)

 (4,237,980)

 (15,282,497)

 (160,605,066)

 (109,832,178)

 (82,632,630)

-

 (309,982,969)

 (5,095,152,120)

 (5,214,450,976)

 1,669,772,573 

 1,525,228,469 

(29)

 (329,046,528)

 (128,067,515)

 1,340,726,045 

 1,397,160,954 

(25)

 35,322,916 

 19,057,999 

 1,305,403,129 

 1,378,102,955 

 1,340,726,045 

 1,397,160,954 

The  accompanying  notes  and  accounting  policies  from  page  (141)  to  page  (183)  are  an  integral  part  of  these 
financial statements and are to be read therewith.

2020 Annual ReportConsolidated financial statements 
138

2020 Annual Report

139

Consolidated statement of 
comprehensive income

(in EGP)
Profit for the period

Other comprehensive income:

Items that are or may be reclassified to profit or loss

Foreign operations - foreign currency translation differences

Foreign currency translation differences - reclassified to profit or loss

Investments at fair value through OCI - net change in fair value 
Investments at fair value through OCI - net change in fair value - reclassi-
fied to profit or loss
Investment at FVTOCI - reclassified to Retained Earnings

Actuarial loss re-measurement of employees’ benefits obligations

Related tax

Other comprehensive income, net of tax

Total comprehensive income 

Total comprehensive income attributable to:

Owners of the Company 

Non - controlling interests

For the year ended

31/12/2020
 1,340,726,045 

31/12/2019
 1,397,160,954 

  (96,787,059)

  (32,212,643)

  (678,272,788)

  (869,066,150)

 88,869,430 

 36,724,275 

  (474,568,773)

  (436,794,148)

  (2,176,473)

  (2,002,429)

 12,221,624 

-

-

 32,014,376 

  (1,273,798,541)

  (1,148,252,217)

 66,927,504 

 248,908,737 

 34,980,736 

 31,946,768 

 66,927,504 

 267,862,247 

  (18,953,510)

 248,908,737 

The  accompanying  notes  and  accounting  policies  from  page  (141)  to  page  (183)  are  an  integral  part  of  these 
financial statements and are to be read therewith.

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2020 Annual ReportConsolidated financial statements 
 
 
 
 
 
 
 
                                            
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
140

2020 Annual Report

141

Consolidated statement 
of cash flows

Notes to the consolidated 
financial statements
for the year ended 31 December, 2020

(in EGP)
Cash flows from operating activities
Profit before income tax
Adjustments for:
Depreciation and amortization
Provisions formed 
Provisions used
Provisions reversed
Gains on sale of fixed assets
Gains on sale of investment at FVTOCI
Changes in the fair value of investments at fair 
value through profit and loss
Share of profit of equity-accounted investees
Impairment loss on assets
Foreign currency translation differences
Foreign currencies exchange differences

Operating profit before changes in current 
assets and liabilities
Changes in:
Other assets
Creditors and other credit balances
Accounts receivables
Accounts payable
Accounts payable - customers credit balance at 
fair value through profit and loss
Investments at fair value through profit and loss
Income tax paid

Net cash (used in) provided from operating 
activities

Cash flows from investing activities
Loans receivables
Payments to purchase fixed assets and other 
intangible assets
Proceeds from sale of fixed assets
Proceeds from sale of assets held for sale 
Proceeds from sale of investment FVTOCI
Payments to purchase investment FVTOCI
Payments to purchase equity accounted investees 
Acquisition of subsidiary (net of cash acquired)

Net cash provided from (used in) investing 
activities

Cash flows from financing activities
Dividends paid
Proceeds from short term bonds
Payments for short term bonds
Proceeds from loans and borrowings
Payment for loans and borrowings
Net cash provided from financing activities

Note no.

31/12/2020

31/12/2019

For the year ended

(In the notes all amounts are shown in EGP unless otherwise stated)

(13,14,15)
(22)
(22)
(22)

(28)

 1,669,772,573 

 1,525,228,469 

 171,143,524 
 42,554,818 
 (8,684,029)
 (35,255,180)
 (836)
(474 568 773) 

 109,832,178 
 160,605,066 
 (30,774,632)
-
 (1,312,253)
 (436,794,148)

 (576,420,133)

 (11,232,779)

 4,237,980 
 303,872,865 
 (27,818,033)
 15,282,496 

-
 82,632,630 
 (290,871,047)
 309,982,970 

 1,084,117,272 

 1,417,296,454 

 (53,187,325)
 94,960,732 
 (258,963,589)
 (1,995,952,225)

 169,821,624 
 81,797,760 
 (2,889,353,659)
 5,587,368,506 

 (3,063,592,057)

 4,102,638,104 

 2,208,024,926 
 (173,872,403)

 (3,909,802,860)
 (188,929,693)

 (2,158,464,669)

 4,370,836,236 

 (2,477,553,478)

 (101,158,922)

 152,699 
-
 17,567,402,835 
 (14,767,315,832)
 (52,333,749)
-

 (479,670,207)

 (125,857,883)

 1,449,760 
 313,425,000 
 6,361,664,555 
 (12,316,939,303)
 (50,000,000)
 (1,360,716)

 169,193,553 

 (6,297,288,794)

 (132,802,448)
 500,000,000 
 (400,000,000)
 1,538,044,191 
 (981,195,693)
 524,046,050 

 (614,008,582)
 400,000,000 
-
 1,003,034,395 
 (554,805,028)
 234,220,785 

Background
Incorporation

1. 
1.1. 
EFG-Hermes Holding S.A.E “the company” is an Egyptian Joint Stock Company subject to the provisions of the 
Capital  Market  Law  No.95  of  1992  and  its  executive  regulations.  The  company’s  registered  office  is  located  in 
Smart Village building No. B129, phase 3, KM 28 Cairo / Alexandria Desert Road, 6 October 12577 Egypt.

1.2.  Purpose of the company
EFG Hermes is a premiere financial services corporation that offers diverse investment banking services including 
securities brokerage, investment banking, Asset management and private equity. In addition to its non-bank finance 
products, which include leasing and micro-finance, installment services, factoring, securitization, and collection. 
The purpose of the company also includes participation in the establishment of companies which issue securities 
or in increasing their share capital, custody activities, margin trading and tasquek.

Basis of preparation
Statement of compliance

2. 
2.1. 
These consolidated financial statements have been prepared in accordance with Egyptian Accounting Standards 
and relevant Egyptian laws and regulations.

2.2.  Authorization of the financial statements 
The financial statements were authorized for issue in accordance with 
a resolution of the board of directors on March 16, 2021.

Functional and presentation currency

3. 
These consolidated financial statements are presented in Egyptian pounds (EGP) which is the Company’s func-
tional currency. 

Use of estimates and judgments

4. 
In preparing these consolidated financial statements, management has made judgements, estimates and assump-
tions that affect the application of the Group’s accounting policies and the reported amounts of assets, liabilities, 
income and expenses. Actual results may differ from these estimates. Estimates and underlying assumptions are 
reviewed on an ongoing basis. Revisions to estimates are recognized prospectively.

•  Estimates and assumptions about them are re-viewed on regular basis. 
•  The change in accounting estimates is recognized in the period where the estimate is changed whether the change affects 

only that period, or in the period of change and the future periods if the change affects them both.

Net change in cash and cash equivalents
Cash and cash equivalents at 1 January 
Cash and cash equivalents at 31 December 

(30)
(30)

 (1,465,225,066)
 (333,600,555)
 (1,798,825,621)

 (1,692,231,773)
 1,291,482,285 
 (400,749,488)

The  accompanying  notes  and  accounting  policies  from  page  (141)  to  page  (183)  are  an  integral  part  of  these 
financial statements and are to be read therewith.

2020 Annual ReportConsolidated financial statements142

2020 Annual Report

4.1.  Fair value measurement

•  The  fair  value  of  financial  instruments  are  determined  based  on  the  market  value  of  the  financial  instrument  or  similar 

financial instruments at the date of the financial statements without deducting any estimated future selling costs.

•  The value of financial assets are determined by the values of the current purchase prices for those assets, while the value of 

financial liabilities is determined by the current prices that can be settled by those liabilities.

•  In the absence of an active market to determine the fair value of financial instruments, the fair value is estimated using 
various valuation techniques, taking into consideration the prices of the transactions occurred recently, and guided by the 
current fair value of other similar tools substantially - discounted cash flow method - or any other evaluation method to get 
resulting values that can rely on.

•  When using the discounted cash flow method as a way to evaluate, the future cash flows are estimated based on the best 
estimates of management. And the discount rate used is determined in the light of the prevailing market price at the date of 
the financial statements that are similar in nature and conditions.

5. 

Change in accounting policies

•  On March 18, 2019, the Minister of Investment and International Cooperation introduced amendments to some provisions of 
the Egyptian Accounting Standards issued thereby by virtue of Decree No. 110 of 2015 , which include some new accounting 
standards as well as introducing amendments to certain existing standards published in the official gazette on 25 April 2019.
•  As per the Financial Regulatory Authority (FRA) decree on April 12,2020, the implementation of the new Egyptian Account-
ing Standards and the accompanied amendments issued in decree No.69 of 2019 was postponed for the interim financial 
statements of year 2020, due to the outbreak of COVID-19 pandemic. This was issued in view of the current circumstances 
and the resulting economic and financial implications as well as the application of precautionary measures including restric-
tions on the presence of human resources with its full capacity on regular basis in face of the widespread of the pandemic.

•  As per the Prime minister decision No 1871 for the year ended 2020 dated
•  20 September 2020 the application of the accounting standards No. (47) “Financial Instruments”, No. (48) - “Revenue from 

Contracts with Customers” and No (49) “ Lease Contracts” have been postponed till1 January 2021.

•  The group has early adopted the new standards EAS 47 (Note no.38-11, 38-14), EAS 48 (Note no. 38-4) and EAS 49 (Note 
no. 38-21) including any consequential amendments to other standards as it’s also required to apply EAS (1),(25),(26),and 
(40) at the same date.

•  Changes in accounting policies resulting from the adoption of EAS 47 and EAS 49 have been applied using the modified 

retrospective approach, and therefore the comparative information has not been restated.

•  The following tables show the effects of applying the new standards on the opening balances on 1 January 2020:

A. 

The following table shows the effect of applying the new standards on retained earnings opening balance.

Balance as at December 31, 2019

Effect of applying EAS 47

Effect of applying EAS 49

Balance as at January 1,2020

Retained 
Earnings
4,330,582,531

680,784,118

(9,042,470)

5,002,324,179

143

B. 
financial instruments on January 1, 2020:

The following table shows the settlement between the items of the balance sheet and the classification of 

Financial assets
Cash and Cash 
equivalents

Loans Receivables

FVTOCI -debit 

Instrument FVTOCI -Equity 

FVTPL -debit 
Instrument

FVTPL -Equity 

Amortized 
Cost

Total

--

--

--

--

--

--

--

--

9,984,123,272

9,984,123,272

5,925,245,600

5,925,245,600

Investments

12,704,250,778

898,748,229

5,450,713,122

2,430,202,287

-- 21,483,914,416

Accounts Receivables

Other assets

Total

--

--

--

--

--

--

--

--

4,521,946,503

4,521,946,503

524,534,183

524,534,183

12,704,250,778

898,748,229

5,450,713,122

2,430,202,287 20,955,849,558 42,439,763,974

The following table shows the classifications and book value of the financial assets according to old and 

C. 
new standards on January 1, 2020:

Financial assets

Cash and Cash equivalents

Old 
classification 
EAS No. (26)
Held to Maturity

New 
classification 
EAS No. (47)
Amortized Cost

Book Value EAS 
No. (26)

Book Value EAS 
No. (47)

9,984,123,272

9,984,123,272

Loans Receivables

Held to Maturity

Amortized Cost

5,925,337,118

5,925,245,600

Investments

Investments

Available for sale

Trading

FVTOCI

FVTPL

15,739,324,963

13,602,999,007

5,745,442,237

7,880,915,409

Accounts Receivables

Held to Maturity

Amortized Cost

4,533,115,955

4,521,946,503

Other assets

Held to Maturity

Amortized Cost

529,278,412

524,534,183

Total Financial assets

42,456,621,957

42,439,763,974

The following table shows the settlement between the book value of the financial assets according to EAS 

D. 
No. (26) and EAS No. (47) on January 1, 2020:

Financial Assets

Amortized Cost
Cash and Cash 
equivalents
Loans Receivables
Accounts Receivables
Other assets
Total Amortized Cost
FVTOCI
Investment equity /debt 
instrument
Total FVTOCI
FVTPL
Investment equity /debt 
instrument
Total FVTPL
Total Financial assets

Book Value EAS 
26  
31-Dec-19

9,984,123,272 

5,925,337,118 
4,533,115,955 
529,278,412 
20,971,854,757 

Reclassification

Impairment loss 
on assets

Book Value EAS 
47
1-Jan-20

--

--
--
--
--

--

9,984,123,272 

(91,518)
(11,169,452)
(4,744,229)
(16,005,199)

5,925,245,600 
4,521,946,503 
524,534,183 
20,955,849,558 

15,739,324,963 

(2,135,473,172)

(852,784)

13,602,999,007 

15,739,324,963 

(2,135,473,172)

(852,784)

13,602,999,007 

5,745,442,237 

2,135,473,172 

--

7,880,915,409 

5,745,442,237 
42,456,621,957 

2,135,473,172 
--

--
(16,857,983)

7,880,915,409 
42,439,763,974 

2020 Annual ReportConsolidated financial statements144

2020 Annual Report

6. 

Assets held for sale

•  On 29 December 2020, EFG – Hermes UAE Limited, (one of the subsidiaries) committed to a plan to sell its investment 
property (Index Tower) which has been classified as an asset held for sale, Efforts to sell the disposal group have started and 
a sale is expected by March 2021.

•  The fair value of the asset as at 31 December 2020 has been determined by in pursuance of a Sale and Purchase Agreement 
(“the  Agreement”)  signed  on  5th  January  2021.  According  to  the  Agreement,  the  sale  price  of  the  property  has  been 
determined at

•  USD 3,790,334 equivalent to EGP 59,640,898.  (note 13).

7. 

Cash and cash equivalents

Cash on hand

Cheques under collection

Banks - current accounts 

Banks - time deposits

Balance

Impairment loss

Balance

31/12/2020
34,596,734

465,001

6,062,014,232

1,301,851,385

7,398,927,352

(1,137,259)

31/12/2019
43,812,994

5,960,252

8,860,641,238

1,073,708,788

9,984,123,272

--

7,397,790,093 

9,984,123,272

8. 

Investments at fair value through profit and loss

Mutual fund certificates

Equity securities

Debt securities

Treasury bills 

Structured notes 

Balance

9. 

Accounts receivables

Accounts receivables

Other brokerage companies

Balance

31/12/2020
2,786,033,100

128,071,075

660,445,570

146,547,143

2,022,981,775

5,744,078,663 

31/12/2019
266,399,637

28,329,478

815,671

185,874,315

5,264,023,136

5,745,442,237 

31/12/2020

4,115,936,535

31/12/2019
Restated
7,318,317,170

618,552,435

(2,785,201,215)

4,734,488,970

4,533,115,955

10. 

Loans receivables

Micro finance receivables
Vortex Solar Investments Sarl
Finance lease receivables
Consumer finance receivables
Factoring receivables
Other loans
Balance

Current
Non-current
Balance

11. 

Investments at fair value through OCI

Non-current investments

Equity securities *

Mutual fund certificates

Debt instruments 

Current investments

Debt instruments 

Impairment loss

Balance

145

31/12/2019
Restated
1,911,963,284
108,208,650
3,033,094,455
305,948,541
331,442,135
234,680,053
5,925,337,118

3,147,441,793
2,777,895,325
5,925,337,118

31/12/2020

1,472,517,097
--
4,681,487,371
678,470,013
765,476,795
591,727,867
8,189,679,143

3,947,288,179
4,242,390,964
8,189,679,143

31/12/2020

31/12/2019

33,933,001

59,012,925

86,546,749

1,153,515,079

1,880,706,322

40,727,807

179,492,675

3,074,949,208

9,919,679,373

12,664,375,755

(1,529,993)

9,918,149,380

10,097,642,055

--

12,664,375,755

15,739,324,963

* As the economic situation in Lebanon continued to worsen in 2020, in addition to potential additional defaults on debt, an overvalued 

currency, an economy that continues to contract by double digits and followed by a public health crisis with the outbreak of the COVID-19; 

management further assessed the situation in Lebanon and took a prudent decision to write-down 100% of the remaining investment in the 

Lebanese Bank Credit Libanais amounted to EGP 753,511,936 as at 31 December 2019.

12. 

Equity accounted investees 

Interest in joint venture 

EFG- EV Finech

Bedaya Mortgage Finance Co

Interest in associate

Tokio Marine Egypt Family Takaful S.A.E

Balance

Percentage %

31/12/2020

31/12/2019

50

33.34

37.50

12,955,277

54,848,370

35,292,123

103,095,770 

 5,000,000

50,000,000

--

55,000,000 

2020 Annual ReportConsolidated financial statements146

2020 Annual Report

13. 

Investment property 

Particular
Cost

Balance as at 1/1/2019

Foreign currency translation differences

Total cost as at 31/12/2019

Reclassification to assets held for sale

Foreign currency translation differences

Total cost as at 31/12/2020

Accumulated depreciation

Accumulated depreciation as at 1/1/2019

Depreciation for the year

Foreign currency translation differences

Accumulated depreciation as at 31/12/2019

Depreciation for the year

Reclassification to assets held for sale

Impairment loss

Foreign currency translation differences

Accumulated depreciation as at 31/12/2020

Carrying amount

Net carrying amount as at 31/12/2019

Net carrying amount as at 31/12/2020

Buildings

256,628,710

(9,068,720)

247,559,990

(76,148,076)

(1,872,096)

169,539,818

33,702,500

9,467,141

(1,108,073) 

42,061,568

9,085,335

(16,507,178)

3,384,491

(558,900)

37,465,316

205,498,422 

132,074,502 

Investment property net carrying amount amounted EGP 132,074,502 as at 31 December 2020, represents the 
following:-

•  EGP 126,111,854 the book value of the area owned by EFG – Hermes Holding Company in Nile City building, and with a fair 

value of EGP 404,820,000.

•  EGP 3,223,213 the book value of the area owned by Hermes Securities Brokerage, one of the subsidiaries, in Elmanial branch 

and with a fair value of EGP 9,750,000.

•  EGP 2,739,435 the book value of the area owned by Hermes Securities Brokerage, one of the subsidiaries, in Elharam branch 

and with a fair value of EGP 11,292,450.

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15.  Goodwill and other intangible assets

Goodwill

Customer relationships

Licenses

Software

Balance

(15-1)

31/12/2020
890,091,108

46,024,888

10,550,653

37,687,265

31/12/2019
896,012,911

54,151,875

11,049,814

37,863,202

984,353,914

999,077,802 

15.1.  Goodwill is relating to the acquisition of the following subsidiaries:

EFG- Hermes Oman LLC 

EFG- Hermes IFA Financial Brokerage Company Kuwait – (KSC)

IDEAVELOPERS – Egypt 

EFG- Hermes Jordan

Tanmeyah Micro Enterprise Services S.A.E

EFG - Hermes Pakistan Limited 

Frontier Investment Management Partners LTD 

Balance

16.  Other assets

Deposits with others 

Down payments to suppliers

Prepaid expenses

Employees’ advances

Accrued revenues

Taxes withheld by others

Payments for investments

Settlement Guarantee Fund

Due from Ara Inc. Company

Due from Egypt Gulf Bank- Tanmeyah Clients

Receivables-sale of investments 

Securitization surplus

Sundry debtors

Total

Deduct: Impairment loss

Balance

(16-1)

(16-2)

(16-3)

31/12/2020
--

179,148,550 

1,600,000 

8,639,218 

365,398,862

9,503,738

325,800,740

890,091,108

31/12/2019
5,921,803

179,148,550

1,600,000

8,639,218

365,398,862

9,503,738

325,800,740

896,012,911

31/12/2020
38,910,748

89,543,602

60,270,163

56,309,877

31/12/2019
42,270,033

37,048,024

60,145,356

67,812,584

257,587,316

172,093,322

19,983,975

1,623,856

21,480,174

553,794

23,306,020

9,826,622

15,331,670

47,511,555

642,239,372

(21,027,052)

621,212,320 

35,542,115

11,623,856

27,213,955

564,705

14,290,786

36,242,640

9,363,743

15,067,293

529,278,412

--

529,278,412

2020 Annual ReportConsolidated financial statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
150

2020 Annual Report

16.1.  Deposits  with  others  include  an  amount  of  EGP  15,052,172  in  the  name  of  the  subsidiaries,  Financial 
Brokerage  Group  Company  and  Hermes  Securities  Brokerage  Company  which  represents  blocked  deposits  for 
same  day  trading  operations  settlement  takes  place  in  the  Egyptian  Stock  Exchange.  Both  companies  are  not 
entitled to use these amounts without prior approval from Misr Clearance Company.

16.2. 

Payments for investments are represented in the following: 

AAW Company for Infrastructure 

IDEAVELOPERS

Paytabs Egypt Solutions

EFG Hermes for Sukuk

Balance

31/12/2020
1,348,856

25,000

250,000

--

1,623,856

31/12/2019
1,348,856

25,000

250,000

10,000,000

11,623,856

Securitization surplus amounted to EGP 15,331,670 related to the surplus of securitization transactions 

16.3. 
executed by Tanmeyah Micro Enterprise Services S.A.E .

20.  Creditors and other credit balances

Accrued expenses

Dividends payable (prior years)

Deferred revenues

Suppliers

Clients’ coupons - custody activity

Tax authority

Social Insurance Association

Medical takaful insurance tax

Deposits due to others –finance lease contracts *

Sundry creditors 

Balance

151

31/12/2019
Restated
1,280,583,052

229,732,294

73,702,962

111,183,920

12,685,918

34,590,794

10,285,853

11,136,578

11,976,990

92,459,279

1,868,337,640

31/12/2020

1,324,420,865

212,075,506

38,914,452

160,997,015

11,696,426

25,486,546

16,109,322

9,605,682

14,639,821

113,811,880

1,927,757,515

17.  Due to banks and financial institutions

* Deposits due to others amounted to EGP 14,639,821 as at 31 December 2020 versus EGP 11,976,990 as at 31 December 2019 represents 

the deposits collected from the lessees of EFG Hermes Corp Solutions.

Financial institutions

Bank overdraft

Balance

31/12/2020
4,242,605,354

4,992,861,554

9,235,466,908

31/12/2019
6,806,369,720

3,621,438,645

10,427,808,365

18.  Accounts payable - customers credit balance at fair value through profit 
and loss
This amount represents payable to customers against the structured notes issued by one of group companies.

19. 

Short term bonds

•  During December, 2019 Hermes Securities Brokerage (a subsidiary -100%) issued short-term bonds with a value of EGP 400 
million that are tradable and non-convertible to shares and it’s for the period of 12 months at a par value of EGP 100 (one 
hundred egyptian pounds only) for the bond to be paid at the end of the period with a fixed rate of 12.6 % that will be paid 
at the end of the issuance period. And it’s non-expedited payment, within a two-year issuance program with a total value 
of EGP 2 billion, the bonds proceeds used to finance different company activities and pay it’s financial obligations and the 
bond is fully paid during December 2020.

•  During December, 2020 Hermes Securities Brokerage (a subsidiary -100%) issued short-term bonds with a value of EGP 500 
million (Second issuance) that are tradable and non-convertible to shares and it’s for the period of 12 months at a par value 
of EGP 100 (one hundred egyptian pounds only) for the bond to be paid at the end of the period with a fixed rate of 11.38 
% that will be paid at the end of the issuance period. And it’s non-expedited payment, the bonds proceeds will be used to 
finance different company activities and pay it’s financial obligations.

2020 Annual ReportConsolidated financial statements 
152

2020 Annual Report

153

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22. 

Provisions

Claims provision

Severance pay provision

Financial guarantee for contingent liabilities

(22-1)

(22-1)

(22-1)

Balance

22.1.

31/12/2020
312,567,570

213,356,835

41,032,246

566,956,651

31/12/2019
344,922,430

193,507,962

30,952,495

569,382,887

Claims provision

Severance Pay 
provision*

Financial 
guarantee for 
contingent 
liabilities

Total

344,922,430 

193,507,962 

30,952,495 

569,382,887 

5,182,810 

27,292,257 

10,079,751 

42,554,818 

(526,103)

(2,518,171)

(1,756,387)

(6,927,642)

--

2,002,429 

(35,255,180)

--

--

--

--

--

(3,044,274)

(8,684,029)

2,002,429 

(35,255,180) 

312,567,570 

213,356,835 

41,032,246 

566,956,651 

Balance at the 
beginning of the year
Formed during the year
Foreign currency 
differences
Amounts used during 
the year
Actuarial of employees’ 
benefits obligations
No longer needed
Balance at the end of 
the year

* Related to group entities outside Egypt.

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2020 Annual ReportConsolidated financial statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
154

2020 Annual Report

155

23. 

Loans and borrowings

The borrower

EFG Hermes Corp-Solutions *

,,

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EFG – Hermes Pakistan Limited
Tanmeyah Micro Enterprise Services 
S.A.E
,,

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Valu

Credit 
Limit
250 million

Contract 
date
10/6/2015

Maturity 
date
10/6/2023

150 million

4/6/2015

4/6/2022

31/12/2020

31/12/2019

74,473,883

77,230,237

34,989,495

92,310,061

500 million

14/7/2015

14/9/2022

464,514,612

430,517,065

400 million

4/11/2015

4/11/2022

354,726,305

239,586,874

1 billion

9/8/2015

9/8/2023

638,994,688

159,899,712

200 million

30/9/2015

30/9/2025

33,305,064

62,790,183

325 million

14/3/2016

14/3/2023

250,074,996

187,516,809

50 million

1/6/2016

1/6/2023

200 million

12/6/2017

12/6/2025

100 million

28/11/2016

31/10/2021

120 million

15/12/2016

30/9/2021

39,618,461

78,310,630

39,823,216

1,061,181

40,989,880

81,980,207

42,358,582

3,208,767

450 million

12/2/2017

28/2/2022

375,701,258

158,366,708

250 million

19/2/2017

30/8/2024

200 million

15/12/2016

30/9/2021

20 million

24/4/2017

24/4/2023

195,170,136

129,412,374

2,044,979

250 million

25/5/2017

25/5/2022

109,383,304

63,916,082

75,705,687

2,862,971

85,383,750

200 million

29/5/2017

29/5/2024

139,283,053

152,647,995

35.4 million 

19/10/2017

19/10/2022

90 million

1/12/2017

175 million

7/2/2018

1/6/2022

7/2/2023

14,161,500

22,375,602

21,660,750

43,681,257

140,000,000

160,000,000

500 million

24/9/2018

24/9/2025

140,730,595

165,876,506

600 million

5/9/2018

5/9/2028

296,740,523

360,180,671

100 million

3/5/2020

19/9/2021

100 million

26/11/2020

26/11/2027

36.8 million

12/5/2017

11/5/2023

98,796,378

2,057,775

36,833,250

--

--

38,859,750

100 million

30/3/2019

30/9/2020

--

36,012,019

50 million

1/6/2018

31/10/2021

34,358,483

500 million

18/6/2017

18/6/2022

81.3 million

10/3/2020

12/12/2022

140 million

10/11/2017

9/11/2023

--

54,208,666

24,340,549

36,166,173

14,814,753

81,313,000

69,121,051

EFG-Hermes Int. Fin Corp

802 million

7/11/2019

6/10/2020

--

561,575,000

EFG Finance Holding

Lease liabilities**

Balance

Current

Non-current

Balance

1 billion

8/11/2020

27/10/2027

250,000,000

--

480,378,836

379,764,090

4,598,110,534

3,884,055,848

1,033,616,102

1,432,435,583

3,564,494,432

2,451,620,265

4,598,110,534

3,884,055,848

* EFG Hermes Corp Solutions (wholly owned subsidiary), is committed to settle the credit granted by waiving the rental value of the finance 

lease contracts to the banks within the credit amount.

** Lease liabilities include an amount of EGP 320,184,603 in the name of EFG-Hermes Holding and Tanmeyah Micro Enterprise Services S.A.E 

that represents sale and lease back agreement.

24. 

Share capital

•  The  company’s  authorized  capital  amounts  EGP  6  billion  and  issued  capital  amounts  EGP  3,843,091,115  distributed  on 

768,618,223 shares of par value EGP 5 per share which is fully paid.

25.  Non - controlling interests 

Share capital

Additional paid-in capital

Legal reserve

Other reserves

Retained earnings

Profit for the year

Balance

31/12/2020
173,095,207

120,463,104

20,012,721

8,243,820

(46,291,160)

35,322,916

310,846,608

31/12/2019
173,443,584

137,607,690

16,960,569

11,619,967

4,067,325

19,057,999

362,757,134

26.  Contingent liabilities
The holding company guarantees its subsidiary EFG- Hermes UAE LLC against the Letters of Guarantee issued from 
banks amounting to: 

AED

Equivalent to EGP

Group off-financial position items:

Assets under management

31/12/2020
83,670,000

358,425,546

31/12/2019
83,670,000

365,487,294

55,489,735,019

54,780,900,131

- Securitization and Sukuk transactions
The group has entered into some securitization and Sukuk transactions, the assets and liabilities related to those 
transactions do not qualify for the recognition criteria under Egyptian accounting standards, accordingly the group 
has not recognized those assets or liabilities.

The assets and liabilities related to those transactions represents in :

Client portfolios related to securitization transactions

Balances with custodians

Land and Buildings related to Sukuk transactions

Total Assets

Bonds

Sukuk

Total liabilities

27. 
Other income includes rental income, and non-recurring income.

Other income

308,043,699

242,216,718

2,600,000,000

3,150,260,417

480,937,181

2,600,000,000

3,080,937,181

2020 Annual ReportConsolidated financial statements 
156

2020 Annual Report

28.

Impairment loss on assets

Accounts receivables

Loans receivables

Cash and cash equivalents

Other Debit Accounts

Investment Through OCI

Good will

Investment property

Total

29.

Income tax expense

Current income tax

Deferred tax

Total

For the year ended

31/12/2020
63,234,718

213,211,453

918,321

16,540,748

661,330

5,921,804

3,384,491

31/12/2019
16,139,267

66,493,363

--

--

--

--

--

303,872,865 

82,632,630

For the year ended

31/12/2020
(164,296,068)

31/12/2019
(201,050,305)

(164,750,460)

72,982,790

(329,046,528)

(128,067,515)

30. 
For  the  purpose  of  preparing  the  statement  of  cash  flows,  cash  and  cash  equivalents  are  represented  in  the 
following :

Cash and cash equivalents 

Cash and due from banks
Due to banks and financial institutions
Treasury bills less than 90 days 
Effect of exchange rate
Cash and cash equivalents

31. General administrative expenses

Wages , salaries and similar items *
Consultancy
Travel , accommodation and transportation 
Leased line and communication
Rent and utilities expenses
Other expenses
Total

For the year ended

31/12/2020
7,398,927,352
(9,235,466,908)
37,713,935
--
(1,798,825,621)

31/12/2019
9,984,123,272
(10,427,808,365)
42,935,605
67,148,933
(333,600,555)

For the year ended

31/12/2020
2,326,480,742
132,583,223
16,443,710
136,288,932
57,693,419
548,210,339
3,217,700,365

31/12/2019
2,144,181,550
78,495,164
68,516,047
123,136,658
115,421,571
403,382,971
2,933,133,961

* In 2018 the group based on the compensation committee recommendation approved enrolling a number of employees in a three years

retention program whereby these employees would receive a cash bonus during the company’s annual bonus cycle that is based on the share 

price of EFG- Hermes Holding at the end of the relevant year. The line item (Wages, salaries and similar items) includes an amount of EGP 

180,185,535 relevant to this program for the period ended December 31, 2020.

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(b) 

Geographical segments

• The Group operates in three main geographical areas: Egypt, GCC and Lebanon. In presenting the geographic information,
segment revenue has been based on the geographical location of operation and the segment assets were based on the
geographical  location  of  the  assets.  The  group’s  operations  are  reported  under  geographical  segments,  reflecting  their
respective size of operation.

• The revenue analysis in the tables below is based on the location of the operating company, which is the same as the location

of the major customers and the location of the operating companies.

Total revenues
Segment assets

Egypt
5,678,667,673
28,170,967,092

GCC
910,836,902
10,093,748,380

Lebanon
--
1,354,003

Other
175,420,118
474,940,176

Total
6,764,924,693
38,741,009,651

December 31, 2020

Total revenues
Segment assets

Egypt
4,942,337,465
26,168,809,351

GCC
1,448,694,530
16,959,809,628

Lebanon
69,758,255
754,676,026

Other
278,889,195
451,350,617

Total
6,739,679,445
44,334,645,622

December 31, 2019

33.

Tax status (the holding company)

• As to Income Tax, the years till 2017 the competent Tax Inspectorate inspected the parent company’s books and all the
disputed points have been settled with the Internal Committe. And as to years 2018/2019, have not been inspected yet.
• As to Salaries Tax, the parent company’s books had been examined till 2017 and all the disputed points have been settled

with the Internal committee and as to years 2018/2020 have not been inspected yet.

• As to Stamp Tax, the parent company’s books had been examined from year 1998 till 2018 and all the disputed points
have been settled with the competent Tax Inspectorate and as to years 2019/2020 had been examined and the settlement
procedures are currently taking place.

• As to Property Tax, for Smart Village building and Nile City building the company paid tax till December 31,2020.

Corresponding figures

34.
Certain reclassification and adjustments have been made to some comparative figures in order to conform with 
the current period presentation as following:

(As reported) 
for the 
year ended 
31/12/2019
EGP

Reclassifications
EGP

(Restated) for 
the year ended 
31/12/2019
EGP

5,287,946,442

5,211,753,787

637,390,676

(678,637,832)

5,925,337,118

4,533,115,955

Balance sheet

Assets

Loans receivables

Account receivables

liabilities

Creditors and other credit balances

1,909,584,796

(41,247,156)

1,868,337,640

2020 Annual ReportConsolidated financial statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
160

2020 Annual Report

35.  Group’s entities
The parent company owns the following subsidiaries:

Financial Brokerage Group

Egyptian Fund Management Group

Egyptian Portfolio Management Group

Hermes Securities Brokerage

Hermes Fund Management

Hermes Corporate Finance

EFG - Hermes Advisory Inc.

EFG- Hermes Financial Management (Egypt) Ltd.

EFG - Hermes Promoting & Underwriting

Bayonne Enterprises Ltd.

EFG- Hermes Fixed Income

EFG- Hermes Management

EFG- Hermes Private Equity

EFG- Hermes UAE LLC.

Flemming CIIC Holding

Flemming Mansour Securities

Flemming CIIC Securities

Flemming CIIC Corporate Finance

EFG- Hermes UAE Ltd.

EFG- Hermes Holding - Lebanon

EFG- Hermes KSA

EFG- Hermes Lebanon

Mena Opportunities Management Limited

Mena (BVI) Holding Ltd.

EFG - Hermes Mena Securities Ltd.

Middle East North Africa Financial Investments W.L.L

EFG- Hermes Oman LLC

EFG- Hermes Regional Investment Ltd.

Offset Holding KSC ** 

EFG- Hermes IFA Financial Brokerage

IDEAVELOPERS

EFG- Hermes CB Holding Limited

EFG- Hermes Global CB Holding Limited

EFG - Hermes Syria LLC *

Sindyan Syria LLC *

Talas & Co. LLP *

EFG - Hermes Jordan

Mena Long-Term Value Feeder Holdings Ltd. **

Mena Long-Term Value Master Holdings Ltd. **

Mena Long-Term Value Management Ltd.**

EFG - Hermes CL Holding SAL

EFG - Hermes Investment Funds Co.

Direct 
ownership
%
99.87

Indirect 
ownership
%
0.09

88.51

66.33

97.58

89.95

99.42

100

--

99.88

100

99

96.3

1.59

--

100

--

--

--

100

99

73.1

99

--

--

--

--

--

100

--

--

--

--

100

49

97

--

100

--

--

--

--

99.998

11.49

33.67

2.42

10.05

0.48

--

100

--

--

1

3.7

63.41

100

--

99.33

96

74.92

--

--

26.9

0.97

95

95

100

100

51

--

50

63.084

52

100

--

20.37

--

97

--

50

45

45

100

--

Financial Group for Securitization

Beaufort Investments Company

EFG Hermes-Direct Investment Fund

Tanmeyah Micro Enterprise Services S.A.E

EFG – Hermes Frontier Holdings LLC

EFG – Hermes USA

EFG Capital Partners III

Health Management Company

EFG – Hermes Kenya Ltd.

EFG Finance Holding

EFG - Hermes Pakistan Limited

EFG - Hermes UK Limited

OLT Investment International Company (B.S.C)

Frontier Investment Management Partners LTD **

EFG-Hermes SP limited

Valu

EFG Hermes Corp-Solutions

Beaufort Asset Managers LTD

EFG Hermes Bangladesh Limited

EFG Hermes FI Limited

EFG Hermes Securitization

EFG Hermes PE Holding LLC

Etkan for Inquiry and Collection and Business Processes

RX Healthcare Management 

FIM Partners KSA **

Egypt Education Fund GP Limited

EFG Hermes Nigeria Limited

EFG-Hermes Int. Fin Corp

FIM Partners UK Ltd

EFG Hermes Sukuk

161

Indirect 
ownership
%
--

100

--

93.518

--

--

65

52.5

100

0.18

51

100

--

50

100

100

100

100

100

100

100

--

95.196

52.5

50

80

100

--

50

10

Direct 
ownership
%
100

--

64

--

100

100

--

--

--

99.82

--

--

99.9

--

--

--

--

--

--

--

--

100

0.002

--

--

--

--

100

--

90

* Due to the political situation in Syria, the Group lost its control on the Syrian entities. In 2016, the Group deconsolidated the Syrian companies 

and changed them to a fully impaired investments at fair value through OCI.

**  The  Holding  Company  has  the  power  to  govern  the  financial  and  operating  policies  of  the  mentioned  companies  then  the  investees 

Companies is classified as investments in subsidiaries.

2020 Annual ReportConsolidated financial statements162

2020 Annual Report

163

Financial instruments and management of related risks:

36. 
The Company’s financial instruments are represented in the financial assets and liabilities.  Financial assets include 
cash balances with banks, investments and debtors while financial liabilities include loans and creditors.  Notes to 
financial statements includes significant accounting policies applied regarding basis of recognition and measure-
ment of the important financial instruments and related revenues and expenses by the company to minimize the 
consequences of such risks.

36.1.  Market risk
Market  risk  is  defined  as  the  potential  loss  in  both  on  and  off  financial  position  resulting  from  movements  in 
market risk factors such as foreign exchange rates, interest rates, and equity prices.

Market risk is represented in the factors which affect values, earnings and profits of all securities negotiated in 
stock exchange or affect the value, earning and profit of a particular security.

According to the company’s investment policy, the following procedures are undertaken to reduce the effect of 
this risk.

•  Performing the necessary studies before investment decision in order to verify that investment is made in potential securities.
•  Diversification of investments in different sectors and industries.
•  Performing continuous studies required to follow up the company’s investments and their development.

36.2.  Foreign currencies risk

•  The foreign currencies exchange risk represents the risk of fluctuation in exchange rates, which in turn affects the company’s 

cash inflows and outflows as well as the value of its assets and liabilities in foreign currencies.

•  The company has revaluate assets and liabilities at the financial position date as disclosed in foreign currency accounting policy.

36.3.  Risk management
In the ordinary course of business, the Group is exposed to a variety of risks, the most important of which are 
liquidity risk, interest rate risk, currency risk, credit risk and market risk. These risks are identified, measured and 
monitored through various control mechanisms in order to price facilities and products on a risk adjusted basis and 
to prevent undue risk concentrations.

The independent risk control process does not include business risks such as changes in the environment, technol-
ogy and industry. They are monitored through the Group’s strategic planning process.

36.4.  Credit risk
Credit risk is the risk of a person or an organization defaulting in the repayment of their obligations to the Group 
in respect of the terms and conditions of the credit facilities granted to them by the Group. The management 
minimizes this risk by spreading its loan portfolio overall economic sectors and by adopting appropriate procedures 
and  controls  to  evaluate  the  quality  of  the  credit  facilities  granted  and  the  creditworthiness  of  the  borrowers. 
The credit risk of connected accounts is monitored on a united basis. In addition, the effective credit appraisal 
procedure for examining applications for credit facilities followed by the Group, adopts as the main criteria the 
repayment  capability  and  obtaining  sufficient  collateral.  The  continuous  monitoring  of  credit  accounts  and  the 
timely preventive action further minimize, to a large extent, the exposure to credit risk.

36.5.  Liquidity risk
Liquidity risk is the risk that the Group will be unable to meet its payment obligations when they fall due under 
normal and stress circumstances. To limit this risk, management has arranged diversified funding sources in addi-
tion to its core deposit base, manages assets with liquidity in mind and monitors future cash flows and liquidity 
on daily basis. This incorporates an assessment of expected cash flows and the availability of high grade collateral 
which could be used to secure additional funding if required.

The Group maintains a portfolio of high marketable and diverse assets that can be easily liquidated in the event of an 
unforeseen interpretation of cash flow. In addition, the Group maintains statutory deposits with the Central Banks.

The  liquidity  position  is  assessed  and  managed  under  a  variety  of  scenarios,  giving  due  consideration  to  stress 
factors relating to both the market in general and to the Group in specific. The Group maintains a solid ratio of 
high  liquid  net  assets  in  foreign  currencies  to  deposits  and  commitments  in  foreign  currencies  taking  markets 
conditions into consideration.

36.6.  Interest rate risk
Interest rate risk stems from the sensitivity of earnings to future movements in interest rates applied on assets and 
liabilities.

The Group’s management closely monitors interest rate fluctuations on a continuous basis and ensures that assets 
and liabilities are matched and re-priced in a timely manner. The Group is exposed to interest rate risk as a result of 
mismatches or gaps in the amounts of assets and liabilities that mature or are re-priced in a given period. The most 
important source of interest rate risk derives from the lending, funding and investing activities, where fluctuations 
in interest rates are reflected in interest margins and earnings.

36.7.  Equity price risk
Equity price risk is the risk that the value of a portfolio will fall as a result of change in stock prices. Risk factors 
underlying this type of market risk are a whole range of various equity (and index) prices corresponding to different 
markets (and currencies/maturities), in which the Group holds equity-related positions.

The Group sets tight limits on equity exposures and the types of equity instruments that traders are allowed to 
take positions in. Nevertheless, depending on the complexity of financial instruments, equity risk is measured in 
first cash terms, such as the market value of a stock/index position, and also in price sensitivities, such as sensitivity 
of the value of a portfolio to changes in the underlying asset price. These measures are applied to an individual 
position and/or a portfolio of equity products.

36.8.  Operational risk
Operational risk is the risk of direct or indirect loss due to an event or action causing failure of technology, process 
infrastructure, personnel, and other risks having an operational risk impact. The Group seeks to minimize actual or 
potential losses from operational risk failure through a framework of policies and procedures that identify, assess, 
control, manage, and report those risks. Controls include effective segregation of duties, access, authorization and 
reconciliation procedures, staff education and assessment processes.

36.9.  Fair value of financial instruments 
The  fair  value  of  the  financial  instruments  does  not  substantially  deviated  from  its  book  value  at  the  financial 
position date.  According to the valuation basis applied, in accounting policies to the assets and liabilities. 

36.10. Derivative financial instruments and hedge accounting

•  Derivatives are initially recognized at fair value on the date on which a derivative contract is entered into and are subsequently 
•  re-measured at their fair value, according to the valuation basis applied, in accounting policies to derivative financial instru-

ments.

•  In accordance with an arrangement between the subsidiary, EFG- Hermes Mena Securities Limited Co. and its customers 
(“the customers”), the Company from time to time enters into fully paid Shares Swap Transaction Contracts (“the contracts”) 
with the customers. Under the contracts the customers pay to the Company a pre-determined price, which is essentially 
the market price at the trade date, in respect of certain reference securities. In return for such shares swap transactions the 
Company pays to the customers the mark to market price of the reference securities at a pre-determined date (normally after 
one year). However, the contracts can be terminated at any time by either of the parties, which shall be the affected party. 

In order to hedge the price risks with respect to the reference securities under the contracts, the Company enters 
into back-to-back fully paid Share Swap Transaction Contracts with other subsidiaries, MENA Financial Investments 
W.L.L. (“MENA-F”) and EFG-Hermes KSA.

Accordingly, the Share Swap Transactions are measured at fair value based on underlying reference securities under 
the contracts.

2020 Annual ReportConsolidated financial statements164

2020 Annual Report

165

36.11.  Accounting classifications and fair values
The following table shows the settlement between the items of the balance sheet and the classification of financial 
instruments as at 31 December 2020:

Financial assets
Cash and Cash 
equivalents

Loans Receivables

FVTOCI 
- debit 
Instrument

FVT OCI - 
Equity 

FVTPL -debit 

Instrument FVTPL -Equity 

Amortized 
Cost

Total

--

--

--

--

--

--

--

--

7,397,790,093

7,397,790,093

8,189,679,143

8,189,679,143

Investments

10,004,696,129

92,945,926

2,829,974,488

2,914,104,175

--

15,841,720,718

Accounts Receivables

Other assets

--

--

--

--

--

--

--

--

4,734,488,970

4,734,488,970

621,212,320

621,212,320

Total Financial assets

10,004,696,129

92,945,926

2,829,974,488

2,914,104,175

20,943,170,526

36,784,891,244

Significant events 

37. 
With the outbreak of COVID-19 pandemic all over the world, including Egypt, year 2020 witnesses a slowdown in 
the economic activities. The Egyptian government introduced a number of precautionary measures to prevent the 
spread of the pandemic. These measures include:

First:  Procedures from Central bank of Egypt and Financial regulatory authority

•  The central bank of Egypt “CBE” has applied exceptional measures in response to the pandemic situation such as:

1)- lowering interest rates by 3%;
2)- instructing all banks to postpone due instalments for 6 months with no delay penalties, when applicable.

•  The financial regulatory authority “FRA” has taken exceptional procedures to relief the financial burden of its clients dealing 
with companies under its supervision by postponing all due installment for six months without any delay penalties, when 
applicable. This applies to the Leasing and Factoring businesses only. Other directive measures were applied to the Micro-fi-
nance which included grace periods for repayments.

Second: Precautionary procedures from the Group
Business continuity

•  The Group approved a plan to split the employee work force whereby 50% of the employees will work from the office in 
different locations, while the remaining 50% will work remotely from home. The management is closely monitoring the 
situation to ensure the safety of the Group’s employees.

Business decisions
In response to the COVID-19 pandemic, the Group’s NBFIs platform has offered various financial relief solutions 
to different businesses, as follows:

•  Pricing adjustment in-line with the CBE rate cut; where applicable;
•  Offer new products & programs with different tenors and reduced or without admin fees;
•  Postpone & reschedule due instalments for 6 months, after receiving clients’ consent;
•  Waive delay & early settlement penalties/fees;
•  Grace period for new loans issued.

Expected Credit Losses
The outbreak of pandemic COVID-19 all over the world has stifled economic activities and shaken financial mar-
kets. Moreover, the spread of the virus and the heighten uncertainties continued to be an overhang on markets. 
Amid that, the assumptions used in models to calculate the Expected Credit Loss “ECL” are adjusted to reflect a 
judgement of what the future economic conditions might convey and taking into consideration measures taken 
by governments and policy makers  in an attempt to mitigate and relief industries. This has resulted in businesses 
taking a more prudent approach, which was reflected in the level of impairment loss on assets (ECL) booked by 
different segment amid the current ambiguity of what the future might hold.

The Group is currently closely monitoring and evaluating all developments related to the spread of the emerging 
virus considering our current knowledge and available information, we do not expect that the new (COVID-19) 
virus to be a threat to the continuance in the upcoming future.

Significant accounting policies applied

38. 
38.1.  Basis of consolidation
38.1.1.  Business combination 

•  The Group accounts for business combinations using the acquisition method when control is transferred to the Group.
•  The consideration transferred in the acquisition is generally measured at fair value, as are the identifiable net assets acquired.
•  Any goodwill that arises is tested annually for impairment, any gain on a bargain purchase is recognized immediately in profit 

or loss.

•  Transaction costs are expensed as incurred, except if related to the issue of debt or equity securities.
•  The consideration transferred doesn’t include amounts related to the settlement of pre-existing relationships. Such amounts 

are generally recognized in profit or loss. 

•  Any contingent consideration is measured at fair value at the date of acquisition. If an obligation to pay contingent consid-
eration that meets the definition of a financial instrument is classified as equity, then it is not re measured and settlement is 
accounted for within equity. Otherwise, other contingent consideration is re measured at fair value at each reporting date 
and subsequent changes in the fair value of the contingent consideration are recognized in profit or loss.

38.1.2.  Subsidiaries

•  Subsidiaries are entities controlled by the Group. 
•  The Group controls an entity when it is exposed to, or has rights to, variable returns from its involvement with the entity and 

has the ability to affect those returns through its power over the entity.

•  The financial statements of subsidiaries are included in the consolidated financial statements from the date on which control 

commences until the date on which control ceases.

38.1.3.  Non-controlling interests
NCI are measured at their proportionate share of the acquiree’s identifiable net assets at the date of acquisi-
tion. Changes in the Group’s interest in a subsidiary that do not result in a loss of control are accounted for 
as equity transactions.

38.1.4.  Loss of control
When the Group loses control over a subsidiary, it derecognises the assets and liabilities of the subsidiary, and any 
related NCI and other components of equity. Any resulting gain or loss is recognised in profit or loss. Any interest 
retained in the former subsidiary is measured at fair value when control is lost.

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38.1.5.  Interests in equity-accounted investees
The Group’s interests in equity-accounted investees comprise interests in associates and a joint venture. Associates 
are those entities in which the Group has significant influence, but not control or joint control, over the financial 
and operating policies. A joint venture is an arrangement in which the Group has joint control, where by the Group 
has rights to the net assets of the arrangement. Rather than rights to its assets and obligations for its liabilities.

Interests in associates and the joint venture are accounted for using the equity method. They are initially recognized 
at cost, which includes transaction costs. Subsequent to initial recognition, the consolidated financial statements 
include the Group’s share of the profit or loss and OCI of equity accounted investees, until the date on which 
significant influence or joint control ceases.

38.1.6.  Transactions eliminated on consolidation
Intra-group balances and transactions, and any unrealised income and expenses arising fromintra-group transac-
tions, are eliminated. Unrealised gains arising from transactions with equity accounted investees are eliminated 
against the investment to the extent of the Group’s interest in the investee. Unrealised losses are eliminated in the 
same way as unrealised gains, but only to the extent that there is no evidence of impairment.

38.2.  Foreign currency
38.2.1.  Foreign currency transactions
Transactions in foreign currencies are translated into the respective functional currencies of Group companies at 
the exchange rates at the dates of the transactions. 

Monetary  assets  and  liabilities  denominated  in  foreign  currencies  are  translated  into  the  functional  currency  at 
the exchange rate at the reporting date. Non-monetary assets and liabilities that are measured at fair value in a 
foreign currency are translated into the functional currency at the exchange rate when the fair value was deter-
mined. Non-monetary items that are measured based on historical cost in a foreign currency are translated at the 
exchange rate at the date of the transaction. Foreign currency differences are generally recognised in profit or loss 
and presented within finance costs. 

However, foreign currency differences arising from the translation of the following items are
recognised in OCI:

•  An investment in equity securities designated as at FVOCI (except on impairment, in which case foreign currency differences 

that have been recognised in OCI are reclassified to profit or loss);

•  A  financial  liability  designated  as  a  hedge  of  the  net  investment  in  a  foreign  operation  to  the  extent  that  the  hedge  is 

effective and

•  Qualifying cash flow hedges to the extent that the hedges are effective.

38.2.2. Foreign operations
The assets and liabilities of foreign operations, including goodwill and fair value adjustments arising on acquisition, 
are translated at the exchange rates at the reporting date. The income and expenses of foreign operations are 
translated at the exchange rates at the dates of the transactions.

Foreign currency differences are recognized in OCI and accumulated in the translation reserve, except to the extent 
that the translation difference is allocated to NCI.

When a foreign operation is disposed of in its entirety or partially such that control, significant influence or joint 
control is lost, the cumulative amount in the translation reserve related to that foreign operation is reclassified to 
profit or loss as part of the gain or loss on disposal. If the Group disposes of part of its interest in a subsidiary but 
retains control, then the relevant proportion of the cumulative amount is reattributed to NCI. When the Group 
disposes  of  only  part  of  an  associate  or  joint  venture  while  retaining  significant  influence  or  joint  control,  the 
relevant proportion of the cumulative amount is reclassified to profit or loss.

38.3.  Discontinued operation
A discontinued operation is a component of the Group’s business, the operations and cash flows of which can be 
clearly distinguished from the rest of the Group.

Classification as a discontinued operation occurs at the earlier of disposal or when the operation meets the criteria 
to be classified as held-for-sale.

When an operation is classified as a discontinued operation, the comparative statement of profit or loss and OCI is 
re-presented as if the operation had been discontinued from the start of the comparative period.

38.4.  Revenue 
38.4.1.  Gain (loss) on sale of investments
Gain (loss) resulting from sale of investments are recognized on transaction date and measured by the difference 
between  cost  and  selling  price  less  selling  commission  and  expenses.  In  case  of  derecognizing  of  investments 
in associates, the difference between the carrying amount and the sum of both the consideration received and 
cumulative gain or loss that had been recognized in shareholders’ equity shall be recognized in income statement.

38.4.2. Dividend income 
Dividend income is recognized when declared.

38.4.3. Custody fee
Custody fees are recognized when the service is provided and the invoice is issued.

38.4.4. Interest income and expenses 
Interest income and expenses are recognized in the income statement under “Interest income” item or “Interest 
expenses” by using the effective interest rate method of all instruments bearing interest other than those classified 
held for trading or which have been classified at inception “fair value through income statement”.

38.4.5. Fee and commission income
Fee related to servicing the loan or facility are recognized in income when performing the service while the fees 
and commissions related to non-performing or impaired loans are not recognized, instead, they are to be recorded 
in marginal records off the financial position. Then they are recognized within the income pursuant to the cash 
basis when the interest income is collected. As for fees which represent an integral part of the actual return on the 
financial assets, they are treated as an amendment to the rate of actual return. 

38.4.6. Brokerage commission
Brokerage commission resulting from purchase of and sale of securities operations in favor of clients are recorded 
when operation is implemented and the invoice is issued.

38.4.7.  Management fee
Management fee is calculated as determined by the management contract of each investment fund & portfolio 
and recorded on accrual basis.

38.4.8. Incentive fee 
Incentive fee is calculated based on certain percentages of the annual return realized by the fund and portfolio, 
however these incentive fee will not be recognized until revenue realization conditions are satisfied and there is 
adequate assurance of collection.

38.4.9. Investment property rental income
Rental income from investment property is recognized as revenue on a straight-line basis over the term of the 
lease. Lease incentives granted are recognized as an integral part of the total rental income, over the term of the 
lease. Rental income from other property is recognized as other income.

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38.4.10. 

Revenue from micro-finance services

•  Revenue from micro-finance services is recognized based on time proportion taking into consideration the rate of return on 
asset. Revenue yield is recognized in the income statement using the effective interest method for all financial instruments 
that carry a yield, the effective interest method is the method of measuring the amortized cost of a financial asset and 
distributing the revenue over the life of time the relevant instrument. The effective interest rate is the rate that discounts 
estimated future cash receipts during the expected life of the financial instrument to reach the book value of the financial 
asset.

•  When  classifying  loans  to  customers  as irregular, no income is recognized  on  its return  and it  is  recognized in marginal 
records outside the financial statements and are recognized as revenue in accordance with the cash basis when it is collected.
•  The commission income is represented in the value of the difference between the yield of the financing granted micro-en-
terprises and the accruals of the company’s bank by deducting the services provided directly from the amounts collected 
from the entrepreneurs.

•  The benefits and commissions resulting from the performance of the service are recognized, according to the accrual basis 
as soon as the service is provided to the client unless those revenues cover more of the financial period are recognized on a 
time proportion basis.

•  An  administrative  commission  of  8%  of  the  loan  granted  to  customers  is  collected  on  contracting  in  exchange  for  the 
issuance of the loan service and administrative commission revenue are proven in the income statement upon the issuance 
of the loan to the client.

•  A commission delay in payments of premiums is collected at rates agreed upon within the contracts and are recognized as 

soon as customers delayed payment on the basis of the extended delay.

Gains from securitization

38.4.11. 
Gains from securitization is measured as the difference between the fair value of the consideration received or 
is  still  due  to  the  company  at  the  end  of  securitization  process  and  the  carrying  amount  of  the  securitization 
portfolios in the company’s books on the date of the transfer agreement.

Deferred tax assets are recognized for unused tax losses, unused tax credits and deductible temporary differences 
to the extent that it is probable that future taxable profits will be available against which they can be used. Future 
taxable profits are determined based on business plans for individual subsidiaries in the Group. Deferred tax assets 
are reviewed at each reporting date and are reduced to the extent that it is no longer probable that the related 
tax benefit will be realized; such reductions are reversed when the probability of future taxable profits improves.

Unrecognized deferred tax assets are reassessed at each reporting date and recognized to the extent that it has 
become probable that future taxable profits will be available against which they can be used.

Deferred  tax  is  measured  at  the  tax  rates  that  are  expected  to  be  applied  to  temporary  differences  when  they 
reverse, using tax rates enacted or substantively enacted at the reporting date.

The measurement of deferred tax reflects the tax consequences that would follow from the manner in which the 
Group expects, at the reporting date, to recover or settle the carrying amount of its assets and liabilities. For this 
purpose, the carrying amount of investment property measured at fair value is presumed to be recovered through 
sale, and the Group has not rebutted this presumption.

Deferred tax assets and liabilities are offset only if certain criteria are met.

38.6.  Property, plant and equipment
38.6.1.  Recognition and measurement
Items of property, plant and equipment are measured at cost less accumulated depreciation and any accumulated 
impairment losses. The cost of certain items of property, plant and equipment . If significant parts of an item of 
property, plant and equipment have different useful lives, then they are accounted for as separate items (major 
components) of property, plant and equipment.  Any gain or loss on disposal of an item of property, plant and 
equipment is recognized in profit or loss.

38.5.  Income tax
Income tax expense comprises current and deferred tax. It is recognized in profit or loss except to the extent that 
it relates to a business combination, or items recognized directly in equity or in OCI.

38.6.2  Subsequent expenditure
Subsequent expenditure is capitalised only if it is probable that the future economic benefits associated with the 
expenditure will flow to the Group.

38.5.1.  Current tax
Current tax comprises the expected tax payable or receivable on the taxable income or loss for the year and any 
adjustment to the tax payable or receivable in respect of previous years. The amount of current tax payable or 
receivable is the best estimate of the tax amount expected to be paid or received that reflects uncertainty related to 
income taxes, if any. It is measured using tax rates enacted or substantively enacted at the reporting date. Current 
tax also includes any tax arising from dividends.

Current tax assets and liabilities are offset only if certain criteria are met.

38.5.2. Deferred tax
Deferred tax is recognized in respect of temporary differences between the carrying amounts of assets and liabili-
ties for financial reporting purposes and the amounts used for taxation purposes.

Deferred tax is not recognized for:

•  Temporary differences on the initial recognition of assets or liabilities in a transaction that is not a business combination and 

that affects neither accounting nor taxable profit or loss;

•  Temporary differences related to investments in subsidiaries, associates and joint arrangements to the extent that the Group 
is able to control the timing of the reversal of the temporary differences and it is probable that they will not reverse in the 
foreseeable future.

•  Taxable temporary differences arising on the initial recognition of goodwill.

38.6.3  Depreciation
Depreciation  is  calculated  to  write  off  the  cost  of  items  of  property,  plant  and  equipment  less  their  estimated 
residual values using the straight-line method over their estimated useful lives, and is generally recognized in profit 
or loss. Leased assets are depreciated over the shorter of the lease term and their useful lives unless it is reasonably 
certain that the Group will obtain ownership by the end of the lease term. Land is not depreciated. The estimated 
useful lives of property, plant and equipment for current and comparative periods are as follows:

Buildings

Office furniture, equipment & electrical appliances

Computer equipment

Transportation means

Estimated useful life

33.3 - 50

2-16.67 

3.33 - 5 

3.33 - 8 

years

years

years

years

Depreciation methods, useful lives and residual values are reviewed at each reporting date and adjusted if appropriate.

38.6.4. Reclassification to investment property
When the use of a property changes from owner-occupied to investment property.

38.7.  Projects under construction 
Projects under construction are recognized initially at cost, the book value is amended by any impairment con-
cerning the value of these projects cost includes all expenditures directly attributable to bringing the asset to a 
working condition for its intended use. Property and equipment under construction are transferred to property and 
equipment caption when they are completed and are ready for their intended use.

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38.8.  Intangible assets and goodwill
- Goodwill
Goodwill arising on the acquisition of subsidiaries is measured at cost less accumulated impairment losses.

- Research and development 
Expenditure on research activities is recognized in profit or loss as incurred.

Development expenditure is capitalised only if the expenditure can be measured reliably, the product or process 
is technically and commercially feasible, future economic benefits are probable and the Group intends to and has 
sufficient resources to complete development and to use or sell the asset. Otherwise, it is recognized in profit or 
loss as incurred. Subsequent to initial recognition, development expenditure is measured at cost less accumulated 
amortisation and any accumulated impairment losses.

- Other intangible assets
Other intangible assets, are measured at cost less accumulated amortisation and any accumulated impairment losses.

38.9.  Investment property
Investment property is measured at cost on initial recognition.

Subsequent to initial recognition investment property is measured at cost less accumulated depreciation and im-
pairment loss, if any. Investment property is depreciated on a straight line basis over is useful life. The estimated 
useful life of investment property is 33 years.

38.10.  Assets held for sale
Non-current assets, or disposal groups comprising assets and liabilities, are classified as held-for-sale if it is highly 
probable that they will be recovered primarily through sale rather than through continuing use.

Such assets, or disposal groups, are generally measured at the lower of their carrying amount and fair value less 
costs to sell. Any impairment loss on a disposal group is allocated first to goodwill, and then to the remaining 
assets and liabilities on a pro rata basis, except that no loss is allocated to inventories, financial assets, deferred 
tax assets, employee benefit assets, investment property or biological assets, which continue to be measured in 
accordance with the Group’s other accounting policies. Impairment losses on initial classification as held-for-sale or 
held-for distribution and subsequent gains and losses on remeasurement are recognised in profit or loss.

Once classified as held-for-sale, intangible assets and property, plant and equipment are no longer amortised or 
depreciated, and any equity-accounted investee is no longer equity accounted.

38.11.   Financial instruments
Policy applicable from 1 January 2020

38.11.1  Recognition and initial measurement
Trade receivables and debt securities issued are initially recognised when they are originated. All other financial 
assets and financial liabilities are initially recognised when the Group becomes a party to the contractual provisions 
of the instrument.

A financial asset (unless it is a trade receivable without a significant financing component) or financial liability is 
initially measured at fair value plus, for an item not at FVTPL, transaction costs that are directly attributable to 
its acquisition or issue. A trade receivable without a significant financing component is initially measured at the 
transaction price.

Classification and subsequent measurement

38.11.2. 
Financial assets
On  initial  recognition,  a  financial  asset  is  classified  as  measured  at:  amortised  cost;  FVOCI  –  debt  investment; 
FVOCI – equity investment; or FVTPL.

Financial assets are not reclassified subsequent to their initial recognition unless the Group changes its business 
model for managing financial assets, in which case all affected financial assets are reclassified on the first day of 
the first reporting period following the change in the business model.

A financial asset is measured at amortised cost if it meets both of the following conditions and is not designated 
as at FVTPL:

•  it is held within a business model whose objective is to hold assets to collect contractual cash flows; and
•  its contractual terms give rise on specified dates to cash flows that are solely payments of principal and interest on the 

principal amount outstanding.

•  A debt investment is measured at FVOCI if it meets both of the following conditions and is not designated as at FVTPL:
•  it is held within a business model whose objective is achieved by both collecting contractual cash flows and selling financial 

assets; and

•  its contractual terms give rise on specified dates to cash flows that are solely payments of principal and interest on the 

principal amount outstanding.

On initial recognition of an equity investment that is not held for trading, the Group may irrevocably elect to present 
subsequent changes in the investment’s fair value in OCI. This election is made on an instrument-by-instrument basis.

All  financial  assets  not  classified  as  measured  at  amortised  cost  or  FVOCI  as  described  above  are  measured  at 
FVTPL. This includes all derivative financial assets. On initial recognition, the Group may irrevocably designate a 
financial asset that otherwise meets the requirements to be measured at amortised cost or at FVOCI as at FVTPL if 
doing so eliminates or significantly reduces an accounting mismatch that would otherwise arise.

Financial assets – Business model assessment

38.11.3. 
The Group makes an assessment of the objective of the business model in which a financial asset is held at a port-
folio level because this best reflects the way the business is managed and information is provided to management. 
The information considered includes:

•  The stated policies and objectives for the portfolio and the operation of those policies in practice. These include whether 
management’s strategy focuses on earning contractual interest income, maintaining a particular interest rate profile, match-
ing the duration of the financial assets to the duration of any related liabilities or expected cash outflows or realizing cash 
flows through the sale of the assets;

•  How the performance of the portfolio is evaluated and reported to the Group’s management;
•  The risks that affect the performance of the business model (and the financial assets held within that business model) and 

how those risks are managed;

•  How  managers  of  the  business  are  compensated  –  e.g.  whether  compensation  is  based  on  the  fair  value  of  the  assets 

managed or the contractual cash flows collected; and

•  The frequency, volume and timing of sales of financial assets in prior periods, the reasons for such sales and expectations 

about future sales activity.

Transfers of financial assets to third parties in transactions that do not qualify for derecognition are not considered 
sales for this purpose, consistent with the Group’s continuing recognition of the assets.
Financial assets that are held for trading or are managed and whose performance is evaluated on a fair value basis 
are measured at FVTPL.

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Financial assets – Assessment whether contractual cash flows are solely payments of 

38.11.4. 
principal and interest
For the purposes of this assessment, ‘principal’ is defined as the fair value of the financial asset on initial recogni-
tion. ‘Interest’ is defined as consideration for the time value of money and for the credit risk associated with the 
principal amount outstanding during a particular period of time and for other basic lending risks and costs (e.g. 
liquidity risk and administrative costs), as well as a profit margin.

In assessing whether the contractual cash flows are solely payments of principal and interest, the Group considers 
the contractual terms of the instrument. This includes assessing whether the financial asset contains a contractual 
term that could change the timing or amount of contractual cash flows such that it would not meet this condition. 
In making this assessment, the Group considers:

•  Contingent events that would change the amount or timing of cash flows;
•  terms that may adjust the contractual coupon rate, including variable-rate features;
•  Prepayment and extension features; and
•  Terms that limit the Group’s claim to cash flows from specified assets (e.g. non-recourse features).

A prepayment feature is consistent with the solely payments of principal and interest criterion if the prepayment 
amount substantially represents unpaid amounts of principal and interest on the principal amount outstanding, 
which may include reasonable compensation for early

termination of the contract. Additionally, for a financial asset acquired at a discount or premium to its contractual 
par amount, a feature that permits or requires prepayment at an amount that substantially represents the contrac-
tual par amount plus accrued (but unpaid) contractual interest (which may also include reasonable compensation 
for  early  termination)  is  treated  as  consistent  with  this  criterion  if  the  fair  value  of  the  prepayment  feature  is 
insignificant at initial recognition.

38.11.5. 

Financial assets – Subsequent measurement and gains and losses

Financial assets at FVTPL

These assets are subsequently measured at fair value. Net gains and losses, including 
any interest or dividend income, are recognised in profit or loss.

Financial assets at amortised cost

These assets are subsequently measured at amortised cost using the effective interest 
method. The amortised cost is reduced by impairment losses. Interest income, foreign 
exchange gains and losses and impairment are recognised in profit or loss. Any gain 
or loss on derecognition is recognised in profit or loss.

Debt investments at FVOCI

Equity investments at FVOCI

These assets are subsequently measured at fair value. Interest income calculated us-
ing the effective interest method, foreign exchange gains and losses and impairment 
are recognised in profit or loss. Other net gains and losses are recognised in OCI. On 
derecognition, gains and losses accumulated in OCI are reclassified to profit or loss.

These assets are subsequently measured at fair value. Dividends are recognised as 
income in profit or loss unless the dividend clearly represents a recovery of part of 
the cost of the investment. Other net gains and losses are recognised in OCI and are 
never reclassified to profit or loss.

Financial liabilities – Classification, subsequent measurement and gains and losses

38.11.6. 
Financial liabilities are classified as measured at amortised cost or FVTPL. A financial liability is classified as at FVTPL 
if it is classified as held-for-trading, it is a derivative or it is designated as such on initial recognition. Financial lia-
bilities at FVTPL are measured at fair value and net gains and losses, including any interest expense, are recognised 
in profit or loss. Other financial liabilities are subsequently measured at amortised cost using the effective interest 
method. Interest expense and foreign exchange gains and losses are recognised in profit or loss. Any gain or loss 
on derecognition is also recognised in profit or loss.

38.11.7. Derecognition
Financial assets
The Group derecognises a financial asset when the contractual rights to the cash flows from the financial asset 
expire, or it transfers the rights to receive the contractual cash flows in a transaction in which substantially all of 
the risks and rewards of ownership of the financial asset are transferred or in which the Group neither transfers nor 
retains substantially all of the risks and rewards of ownership and it does not retain control of the financial asset.
The Group enters into transactions whereby it transfers assets recognised in its statement of financial position, but 
retains either all or substantially all of the risks and rewards of the transferred assets. In these cases, the transferred 
assets are not derecognised.

Financial liabilities
The Group derecognises a financial liability when its contractual obligations are discharged or cancelled, or expire. 
The Group also derecognises a financial liability when its terms are modified and the cash flows of the modified 
liability are substantially different, in which case a new financial liability based on the modified terms is recognised 
at fair value.

On derecognition of a financial liability, the difference between the carrying amount extinguished and the consid-
eration paid (including any non-cash assets transferred or liabilities assumed) is recognised in profit or loss.

38.11.8.Offsetting
Financial  assets  and  financial  liabilities  are  offset  and  the  net  amount  presented  in  the  statement  of  financial 
position when, and only when, the Group currently has a legally enforceable right to set off the amounts and it 
intends either to settle them on a net basis or to realise the asset and settle the liability simultaneously.

38.11.9 Derivative financial instruments and hedge accounting
The Group holds derivative financial instruments to hedge its foreign currency and interest rate risk exposures. 
Embedded derivatives are separated from the host contract and accounted for separately if the host contract is not 
a financial asset and certain criteria are met.

Derivatives are initially measured at fair value. Subsequent to initial recognition, derivatives are measured at fair 
value, and changes therein are generally recognised in profit or loss.

The Group designates certain derivatives as hedging instruments to hedge the variability in cash flows associated 
with highly probable forecast transactions arising from changes in foreign exchange rates and interest rates and 
certain derivatives and non-derivative financial liabilities as hedges of foreign exchange risk on a net investment in 
a foreign operation.
At  inception  of  designated  hedging  relationships,  the  Group  documents  the  risk  management  objective  and 
strategy for undertaking the hedge. The Group also documents the economic relationship between the hedged 
item and the hedging instrument, including whether the changes in cash flows of the hedged item and hedging 
instrument are expected to offset each other.

Cash flow hedges
When a derivative is designated as a cash flow hedging instrument, the effective portion of changes in the fair 
value  of  the  derivative  is  recognised  in  OCI  and  accumulated  in  the  hedging  reserve.  The  effective  portion  of 
changes in the fair value of the derivative that is recognised in OCI is limited to the cumulative change in fair value 
of the hedged item, determined on a present value basis, from inception of the hedge. Any ineffective portion of 
changes in the fair value of the derivative is recognised immediately in profit or loss.

The Group designates only the change in fair value of the spot element of forward exchange contracts as the 
hedging instrument in cash flow hedging relationships. The change in fair value of the forward element of forward 
exchange contracts (forward points) is separately accounted for as a cost of hedging and recognised in a costs of 
hedging reserve within equity.

When  the  hedged  forecast  transaction  subsequently  results  in  the  recognition  of  a  non-financial  item  such  as 
inventory, the amount accumulated in the hedging reserve and the cost of hedging reserve is included directly in 
the initial cost of the non-financial item when it is recognised.

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For all other hedged forecast transactions, the amount accumulated in the hedging reserve and the cost of hedg-
ing reserve is reclassified to profit or loss in the same period or periods during which the hedged expected future 
cash flows affect profit or loss.

Held-to-maturity financial assets
These assets are initially measured at fair value plus any directly attributable transaction costs. Subsequent to initial 
recognition, they are measured at amortised cost using the effective interest method.

If  the  hedge  no  longer  meets  the  criteria  for  hedge  accounting  or  the  hedging  instrument  is  sold,  expires,  is 
terminated or is exercised, then hedge accounting is discontinued prospectively. When hedge accounting for cash 
flow hedges is discontinued, the amount that has been accumulated in the hedging reserve remains in equity until, 
for a hedge of a transaction resulting in the recognition of a non-financial item, it is included in the non-financial 
item’s cost on its initial recognition or,

For other cash flow hedges, it is reclassified to profit or loss in the same period or periods as the hedged expected 
future cash flows affect profit or loss.

If the hedged future cash flows are no longer expected to occur, then the amounts that have been accumulated in 
the hedging reserve and the cost of hedging reserve are immediately reclassified to profit or loss.

Net investment hedges
When a derivative instrument or a non-derivative financial liability is designated as the hedging instrument in a hedge 
of a net investment in a foreign operation, the effective portion of, for a derivative, changes in the fair value of the 
hedging instrument or, for a non-derivative, foreign exchange gains and losses is recognised in OCI and presented 
in the translation reserve within equity. Any ineffective portion of the changes in the fair value of the derivative or 
foreign  exchange  gains  and  losses  on  the  non-derivative  is  recognised  immediately  in  profit  or  loss.  The  amount 
recognised in OCI is reclassified to profit or loss as a reclassification adjustment on disposal of the foreign operation.

Policy applicable before 1 January 2020
The  Group  classifies  non-derivative  financial  assets  into  the  following  categories:  financial  assets  at  fair  value 
through profit or loss, held-to-maturity financial assets, loans and receivables and available-for-sale financial assets.

The Group classifies non-derivative financial liabilities into the following categories: financial liabilities at fair value 
through profit or loss and other financial liabilities category.

Loans and receivables
These assets are initially measured at fair value plus any directly attributable transaction costs. Subsequent to initial 
recognition, they are measured at amortised cost using the effective interest method.

Available-for-sale financial assets
These  assets  are  initially  measured  at  fair  value  plus  any  directly  attributable  transaction  costs.  Subsequent  to 
initial recognition, they are measured at fair value and changes therein, other than impairment losses and foreign 
currency differences on debt instruments are recognised in OCI and accumulated in the fair value reserve. When 
these assets are derecognised, the gain or loss accumulated in equity is reclassified to profit or loss.

Non-derivative financial liabilities – Measurement

38.11.12. 
A  financial  liability  is  classified  as  at  fair  value  through  profit  or  loss  if  it  is  classified  as  held-for-trading  or  is 
designated as such on initial recognition. Directly attributable transaction costs are recognized in profit or loss as 
incurred. Financial liabilities at fair value through profit or loss are measured at fair value and changes therein, 
including any interest expense, are recognized in profit or loss.

Other non-derivative financial liabilities are initially measured at fair value less any directly attributable transaction costs. 
Subsequent to initial recognition, these liabilities are measured at amortised cost using the effective interest method.

38.11.13. 
The Group holds derivative financial instruments to hedge its foreign currency and interest rate risk exposures. 
Embedded derivatives are separated from the host contract and accounted for separately if certain criteria are met.

Derivative financial instruments and hedge accounting

Derivatives are initially measured at fair value; any directly attributable transaction costs are recognized in profit or 
loss as incurred. Subsequent to initial recognition, derivatives are measured at fair value, and changes therein are 
generally recognized in profit or loss.

38.11.10  Non-derivative financial assets and financial liabilities – Recognition and Derecognition
The Group initially recognises loans and receivables and debt securities issued on the date when they are origi-
nated. All other financial assets and financial liabilities are initially recognised on the trade date when the entity 
becomes a party to the contractual provisions of the instrument.

Cash flow hedges
When a derivative is designated as a cash flow hedging instrument, the effective portion of changes in the fair 
value of the derivative is recognized in OCI and accumulated in the hedging reserve. Any ineffective portion of 
changes in the fair value of the derivative is recognized immediately in profit or loss.

The Group derecognises a financial asset when the contractual rights to the cash flows from the asset expire, or 
it transfers the rights to receive the contractual cash flows in a transaction in which substantially all of the risks 
and rewards of ownership of the financial asset are transferred, or it neither transfers nor retains substantially all 
of the risks and rewards of ownership and does not retain control over the transferred asset. Any interest in such 
derecognised financial assets that is created or retained by the Group is recognised as a separate asset or liability.

The Group derecognises a financial liability when its contractual obligations are discharged or cancelled, or expire.

Financial assets and financial liabilities are offset and the net amount presented in the statement of financial posi-
tion when, and only when, the Group currently has a legally enforceable right to offset the amounts and intends 
either to settle them on a net basis or to realise the asset and settle the liability simultaneously.

Non-derivative financial assets – Measurement

38.11.11. 
Financial assets at fair value through profit or loss
A financial asset is classified as at fair value through profit or loss if it is classified as held for-trading or is designated 
as such on initial recognition. Directly attributable transaction costs are recognised in profit or loss as incurred. 
Financial assets at fair value through profit or loss are measured at fair value and changes therein, including any 
interest or dividend income, are recognised in profit or loss.

The amount accumulated in equity is retained in OCI and reclassified to profit or loss in the same period or periods 
during which the hedged forecast cash flows affects profit or loss or the hedged item affects profit or loss.

If  the  forecast  transaction  is  no  longer  expected  to  occur,  the  hedge  no  longer  meets  the  criteria  for  hedge 
accounting, the hedging instrument expires or is sold, terminated or exercised, or the designation is revoked, then 
hedge accounting is discontinued prospectively. If the forecast transaction is no longer expected to occur, then the 
amount accumulated in equity is reclassified to profit or loss.

38.12. Share capital
38.12.1. Ordinary shares
Incremental costs directly attributable to the issue of ordinary shares are recognized as a deduction from equity. 
Income tax relating to transaction costs of an equity transaction are accounted for in accordance with EAS 24.

38.12.2.  Repurchase and reissue of ordinary shares (treasury shares)
When shares recognized as equity are repurchased, the amount of the consideration paid, which includes directly 
attributable costs is recognized as a deduction from equity. Repurchased shares are classified as treasury shares and 
are presented in the treasury share reserve. When treasury shares are sold or reissued subsequently, the amount 
received is recognized as an increase in equity and the resulting surplus or deficit on the transaction is presented 
within share premium.

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38.13. Legal reserve
The Company’s statutes provides for deduction of a sum equal to 5% of the annual net profit for formation of 
the legal reserve. Such deduction will be ceased when the total reserve reaches an amount equal to half of the 
Company’s issued capital and when the reserve falls below this limit, it shall be necessary to resume

Credit-impaired financial assets

38.14.3. 
At each reporting date, the Group assesses whether financial assets carried at amortised cost and debt securities at 
FVOCI are credit-impaired. A financial asset is ‘credit-impaired’ when one or more events that have a detrimental 
impact on the estimated future cash flows of the financial asset have occurred.

38.14. Impairment
Policy applied from January 1, 2020

38.14.1. 
Financial instruments and contract assets
The Group recognises loss allowances for Expected Credit Loss (ECLs) on:

Non-derivative financial assets

•  - 
•  - 
•  - 

Financial assets measured at amortised cost;
Debt investments measured at FVOCI;
contract assets.

The Group also recognises loss allowances for ECLs on loans receivables.

The Group measures loss allowances at an amount equal to lifetime ECLs, except for the following, which are 
measured at 12-month ECLs:

•  Debt securities that are determined to have low credit risk at the reporting date; and
•  Other debt securities and bank balances for which credit risk (i.e. the risk of default occurring over the expected life of the 

financial instrument) has not increased significantly since initial recognition.

When determining whether the credit risk of a financial asset has increased significantly since initial recognition 
and when estimating ECLs, the Group considers reasonable and supportable information that is relevant and avail-
able without undue cost or effort. This includes both quantitative and qualitative information and analysis, based 
on the Group’s historical experience and informed credit assessment, that includes forward-looking information.

The Group assumes that the credit risk on a financial asset has increased significantly if it is more than 30 days past 
due. unless it can be rebutted.

The Group considers a financial asset to be in default when:

•  The debtor is unlikely to pay its credit obligations to the Group in full, without recourse by the Group to actions such as 

realising security (if any is held); or

•  The financial asset is more than 90 days past due unless it can be rebutted.

Lifetime ECLs are the ECLs that result from all possible default events over the expected life of a financial instrument.

12-month ECLs are the portion of ECLs that result from default events that are possible within the 12 months after 
the reporting date (or a shorter period if the expected life of the instrument is less than 12 months).

Evidence that a financial asset is credit-impaired includes the following observable data:

•  Significant financial difficulty of the debtor;
•  A breach of contract such as a default or being more than 90 days past due;
•  The restructuring of a loan or advance by the Group on terms that the Group would not consider otherwise;
•  It is probable that the debtor will enter bankruptcy or other financial reorganisation; or
•  The disappearance of an active market for a security because of financial difficulties.

38.14.4. 
Presentation of allowance for ECL in the statement of financial position
Loss allowances for financial assets measured at amortised cost are deducted from the gross carrying amount of 
the asses.

For debt securities at FVOCI, the loss allowance is charged to profit or loss and is recognised in OCI.

Write-off

38.14.5. 
The  gross  carrying  amount  of  a  financial  asset  is  written  off  when  the  Group  has  no  reasonable  expectations  of 
recovering a financial asset in its entirety or a portion thereof. For individual customers, the Group has a policy of 
writing off the gross carrying amount when the financial asset is 180 days past due based on historical experience 
of recoveries of similar assets. For corporate customers, the Group individually makes an assessment with respect 
to the timing and amount of write-off based on whether there is a reasonable expectation of recovery. The Group 
expects no significant recovery from the amount written off. However, financial assets that are written off could still 
be subject to enforcement activities in order to comply with the Group’s procedures for recovery of amounts due.

38.14.6. 

Non-financial assets

•  At each reporting date, the Group reviews the carrying amounts of its non-financial assets (other than, investment property, 
contract assets and deferred tax assets) to determine whether there is any indication of impairment. If any such indication 
exists, then the asset’s recoverable amount is estimated. Goodwill is tested annually for impairment.

•  For impairment testing, assets are grouped together into the smallest group of assets that generates cash inflows from 
continuing use that are largely independent of the cash inflows of other assets or CGUs. Goodwill arising from a business 
combination is allocated to CGUs or groups of CGUs that are expected to benefit from the synergies of the combination.
•  The recoverable amount of an asset or CGU is the greater of its value in use and its fair value less costs to sell. Value in use is 
based on the estimated future cash flows, discounted to their present value using a pre-tax discount rate that reflects current 
market assessments of the time value of money and the risks specific to the asset or CGU.

•  An impairment loss is recognised if the carrying amount of an asset or CGU exceeds its recoverable amount.
•  Impairment losses are recognised in profit or loss. They are allocated first to reduce the carrying amount of any goodwill 

allocated to the CGU, and then to reduce the carrying amounts of the other assets in the CGU on a pro rata basis.

•  An  impairment  loss  in  respect  of  goodwill  is  not  reversed.  For  other  assets,  an  impairment  loss  is  reversed  only  to  the 
extent that the asset’s carrying amount does not exceed the carrying amount that would have been determined, net of 
depreciation or amortisation, if no impairment loss had been recognised.

The maximum period considered when estimating ECLs is the maximum contractual period over which the Group 
is exposed to credit risk.

Policy applied before January 1, 2020 

Measurement of ECLs

38.14.2. 
ECLs are a probability-weighted estimate of credit losses. Credit losses are measured as the present value of all cash 
shortfalls (i.e. the difference between the cash flows due to the entity in accordance with the contract and the cash 
flows that the Group expects to receive).

ECLs are discounted at the effective interest rate of the financial asset.

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38.14.7. 
Financial assets not classified as at fair value through profit or loss, including an interest in an equity accounted 
investee, are assessed at each reporting date to determine whether there is objective evidence of impairment.

Non-derivative financial assets

Objective evidence that financial assets are impaired includes:

•  Default or delinquency by a debtor;
•  Restructuring of an amount due to the Group on terms that the Group would not consider otherwise;
•  Indications that a debtor or issuer will enter bankruptcy;
•  Adverse changes in the payment status of borrowers or issuers;
•  The disappearance of an active market for a security because of financial difficulties.
•  Observable data indicating that there is a measurable decrease in the expected cash flows from a group of financial assets.

For  an  investment  in  an  equity  security,  objective  evidence  of  impairment  includes  a  significant  or  prolonged 
decline in its fair value below its cost.

Financial assets measured at amortized cost
The Group considers evidence of impairment for these assets at both an individual asset and a collective level. All 
individually significant assets are individually assessed for impairment. Those found not to be impaired are then 
collectively assessed for any impairment that has been incurred but not yet individually identified. Assets that are 
not individually significant are collectively assessed for impairment. Collective assessment is carried out by grouping 
together assets with similar risk characteristics.

In  assessing  collective  impairment,  the  Group  uses  historical  information  on  the  timing  of  recoveries  and  the 
amount of loss incurred, and makes an adjustment if current economic and credit conditions are such that the 
actual losses are likely to be greater or lesser than suggested by historical trends.

An impairment loss is calculated as the difference between an asset’s carrying amount and the present value of 
the estimated future cash flows discounted at the asset’s original effective interest rate. Losses are recognized in 
profit or loss and reflected in an allowance account. When the Group considers that there are no realistic prospects 
of  recovery  of  the  asset,  the  relevant  amounts  are  written  off.  If  the  amount  of  impairment  loss  subsequently 
decreases and the decrease can be related objectively to an event occurring after the impairment was recognized, 
then the previously recognized impairment loss is reversed through profit or loss.

Available-for-sale financial assets
Impairment losses on available-for-sale financial assets are recognized by reclassifying the losses accumulated in 
the fair value reserve to profit or loss. The amount reclassified is the difference between the acquisition cost (net 
of any principal repayment and amortization) and the current fair value, less any impairment loss previously recog-
nized in profit or loss.  If the fair value of an impaired available-for-sale debt security subsequently increases and 
the increase can be related objectively to an event occurring after the impairment loss was recognized, then the 
impairment loss is reversed through profit or loss. Impairment losses recognized in profit or loss for an investment 
in an equity instrument classified as available-for-sale are not reversed through profit or loss.

Equity-accounted investees
An impairment loss in respect of an equity-accounted investee is measured by comparing the recoverable amount 
of the investment with its carrying amount. An impairment loss is recognized in profit or loss, and is reversed if 
there has been an estimates used to determine the recoverable amount.

38.14.8 Non-financial assets
At each reporting date, the Group reviews the carrying amounts of its non-financial assets (other than investment 
property and deferred tax assets) to determine whether there is any indication of impairment. If any such indication 
exists, then the asset’s recoverable amount is estimated. Goodwill is tested annually for impairment.

For impairment testing, assets are grouped together into the smallest group of assets that generates cash inflows 
from continuing use that are largely independent of the cash inflows of other assets or CGUs. Goodwill arising 
from  a  business  combination  is  allocated  to  CGUs  or  groups  of  CGUs  that  are  expected  to  benefit  from  the 
synergies of the combination.

The recoverable amount of an asset or CGU is the greater of its value in use and its fair value less costs to sell. Value 
in use is based on the estimated future cash flows, discounted to their present value using a pre-tax discount rate 
that reflects current market assessments of the time value of money and the risks specific to the asset or CGU.

An impairment loss is recognized if the carrying amount of an asset or CGU exceeds its recoverable amount.

Impairment losses are recognized in profit or loss. They are allocated first to reduce the carrying amount of any good-
will allocated to the CGU, and then to reduce the carrying amounts of the other assets in the CGU on a pro rata basis.

An impairment loss in respect of goodwill is not reversed. For other assets, an impairment loss is reversed only to 
the extent that the asset’s carrying amount does not exceed the carrying amount that would have been deter-
mined, net of depreciation or amortization, if no impairment loss had been recognized.

The provision for doubtful debts is calculated on the investment cost of the leased assets (cost of leased assets in 
addition to its return at the date of calculating the provision) which are uncertainly collected i.e. (doubtful rent 
value) after deducting the credit deposits held by the Company. The Company’s provisions committee specifies the 
provision percentage for each credit class which is calculated according to the risk rates of the doubtful rent values 
or according to the negative changes of the credit indicators, this provision is reviewed regularly or whenever there 
is a need to do so.

38.15. Provisions
Provisions are recognized when the Group has a legal or constructive current obligation as a result of a past event 
and it’s probable that a flow of economic benefits will be required to settle the obligation. If the effect is material, 
provisions  are  determined  by  discounting  the  expected  future  cash  flows  at  a  pre-tax  rate  that  reflects  current 
market assessment of the time value of money and, where appropriate, the risks specific to the liability. Provisions 
are reviewed at the financial position date and amended (when necessary) to represent the best current estimate. 

38.16. Treasury bills
Treasury bills are recorded at nominal value and the unearned income is recorded under the item of “creditors and 
other credit balances”.  Treasury bills are presented on the financial position net of the unearned income. 

38.17.  Trade, and notes receivables, debtors and other debit balances

•  Trade, notes receivables, debtors and other debit balances are stated at nominal value less impairment losses.
•  The Company’s lessees and the leased assets are regularly classified & evaluated and their obligations are reduced by the rent 
value paid in each financial period, and with the assurance of the availability of adequate guarantee to collect the client’s 
rent values.

38.18. Cash and cash equivalents
For the purpose of preparing the statement of cash flows, cash and cash equivalents includes the balances, whose 
maturity do not exceed three months from the date of acquisition, cash on hand, cheques under collection and 
due from banks and financial institutions.

38.19. Profit sharing to employees
The holding company pays 10% of its cash dividends as profit sharing to its employees provided that it will not 
exceed total employees annual salaries. Profit sharing is recognized as a dividend distribution through equity and 
as a liability when approved by the Company’s shareholders.

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38.20. Micro-enterprises Receivables
38.20.1. 
Credit policy
Funding Consideration 

•  Funding are granted to clients who have previous experience not less than one year in his current activity which is confirmed 

by the client with adequate documentation and field inquiry. 

•  Funding  are  granted  to  the  client  which  it’s  installment  is  suitable  according  to  his  predictable  income  activity  and  this 
done throw analyzing client’s revenues and expenses and his foreseeable marginal income, and this done by the branches 
specialists  of the company on the prepared form for this purpose(financial study form and credit decision).

•  Before grant funding, a client activity field inquiry is done.
•  Recording inquiries results about client and guarantor with inquiring forms of the company which reveal client’s activity (visit 

form & Inquiry form).

•  The company prohibit grant funding for new client unless the activity is existing with previous one year experience where 

the granted funds be within a minimum 1 000 EGP and maximum

•  30 000 EGP with loan duration of 12 months.
•  Inquiries for clients are performed by I-Score Company before granting and in case of approval on granting. The credit limit 

of the client is considered when calculating the client’s revenue and expenses.

date, plus any initial direct costs incurred and an estimate of costs to dismantle and remove the underlying asset or 
to restore the underlying asset or the site on which it is located, less any lease incentives received.

The right-of-use asset is subsequently depreciated using the straight-line method from the commencement date to 
the end of the lease term, unless the lease transfers ownership of the underlying asset to the Group by the end of 
the lease term or the cost of the right-of-use asset reflects that the Group will exercise a purchase option. In that 
case the right-of-use asset will be depreciated over the useful life of the underlying asset, which is determined on 
the same basis as those of property and equipment. In addition, the right-of-use asset is periodically reduced by 
impairment losses, if any, and adjusted for certain remeasurements of the lease liability.

The lease liability is initially measured at the present value of the lease payments that are not paid at the commence-
ment date, discounted using the interest rate implicit in the lease or, if that rate cannot be readily determined, the 
Group’s incremental borrowing rate. Generally, the Group uses its incremental borrowing rate as the discount rate.

The Group determines its incremental borrowing rate by obtaining interest rates from various external financing 
sources and makes certain adjustments to reflect the terms of the lease and type of the asset leased.

Lease payments included in the measurement of the lease liability comprise the following:

Client’s Life Insurance
The insurance process on the client is performed with the authorized companies from insurance supervisory authority.

fixed payments, including in-substance fixed payments;

Client’s Following up 
The  company  keeps  specialists  in  branches  from  following  up  all  regular  clients,  and  irregular  with  continuous 
application of that during finance period with judging on their commitment in paying the remaining installments 
and this done through recording visits for clients with daily basis and also with data base provided by computer 
system for all branches all over the republic.

Impairment loss of micro financed loans
The company at the date of the financial statements estimates the impairment loss of micro financed loans, in the 
light of the basis and rules of granting credit and forming the provisions according to the Board of Directors decision 
of the Financial Supervisory Authority No. (173) issued on December 21, 2014 to deal with the impairment loss.

38.21. Leases
The Group has applied EAS 49 using the modified retrospective approach and therefore the comparative informa-
tion has not been restated and continues to be reported under EAS 20. The details of accounting policies under 
EAS 20 are disclosed separately.

Policy applicable from 1 January 2020
At inception of a contract, the Group assesses whether a contract is, or contains, a lease. A contract is, or contains, 
a lease if the contract conveys the right to control the use of an identified asset for a period of time in exchange for 
consideration. To assess whether a contract conveys the right to control the use of an identified asset, the Group 
uses the definition of a lease in EAS 49.

This policy is applied to contract entered in to, or after 1 Jan 2020.

As a lessee

38.21.1. 
At commencement or on modification of a contract that contains a lease component, the Group allocates the 
consideration in the contract to each lease component on the basis of its relative stand-alone prices. However, for 
the leases of property the Group has elected not to separate non-lease components and account for the lease and 
non-lease components as a single lease component.

The Group recognises a right-of-use asset and a lease liability at the lease commencement date. The right-of-use 
asset is initially measured at cost, which comprises the initial amount of the lease liability adjusted for any lease 
payments made at or before the commencement

variable lease payments that depend on an index or a rate, initially measured using the index or rate as at the 
commencement date;

amounts expected to be payable under a residual value guarantee; and the exercise price under a purchase option 
that  the  Group  is  reasonably  certain  to  exercise,  lease  payments  in  an  optional  renewal  period  if  the  Group  is 
reasonably certain to exercise an extension option, and penalties for early termination of a lease unless the Group 
is reasonably certain not to terminate early.

The lease liability is measured at amortised cost using the effective interest method. It is remeasured when there 
is a change in future lease payments arising from a change in an index or rate, if there is a change in the Group’s 
estimate of the amount expected to be payable under a residual value guarantee, if the Group changes its assess-
ment of whether it will exercise a purchase, extension or termination option or if there is a revised in-substance 
fixed lease payment.

When the lease liability is remeasured in this way, a corresponding adjustment is made to the carrying amount 
of the right-of-use asset, or is recorded in profit or loss if the carrying amount of the right-of-use asset has been 
reduced to zero.

The Group presents right-of-use assets that do not meet the definition of investment property in ‘property, plant 
and equipment’ and lease liabilities in ‘loans and borrowings’ in the statement of financial position.

Short-term leases and leases of low-value assets
The Group has elected not to recognise right-of-use assets and lease liabilities for leases of low – value assets and 
short-term leases, including IT equipment. The Group recognises the lease payments associated with these leases 
as an expense on a straight-line basis over the lease term.

38.21.2. 
At inception or on modification of a contract that contains a lease component, the Group allocates the consider-
ation in the contract to each lease component on the basis of their relative stand- alone prices.

As a lessor

When  the  Group  acts  as  a  lessor,  it  determines  at  lease  inception  whether  each  lease  is  a  finance  lease  or  an 
operating lease.

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To classify each lease, the Group makes an overall assessment of whether the lease transfers substantially all of 
the risks and rewards incidental to ownership of the underlying asset. If this is the case, then the lease is a finance 
lease; if not, then it is an operating lease. As part of this assessment, the Group considers certain indicators such 
as whether the lease is for the major part of the economic life of the asset.

When the Group is an intermediate lessor, it accounts for its interests in the head lease and the sub-lease separate-
ly. It assesses the lease classification of a sub-lease with reference to the right-of-use asset arising from the head 
lease, not with reference to the underlying asset. If a head lease is a short-term lease to which the Group applies 
the exemption described above, then it classifies the sub-lease as an operating lease.

If  an  arrangement  contains  lease  and  non-lease  components,  then  the  Group  applies  EAS  11  to  allocate  the 
consideration in the contract.

The Group applies the derecognition and impairment requirements in EAS 47 to the net investment in the lease. 
The Group further regularly reviews estimated unguaranteed residual values used in calculating the gross invest-
ment in the lease.

The Group recognises lease payments received under operating leases as income on a straight- line basis over the 
lease term as part of ‘other revenue’.

Policy applicable before 1 January 2020
For contracts entered into before 1 January 2020, the Group determined whether the arrangement was or con-
tained a lease based on the assessment of whether:

fulfilment of the arrangement was dependent on the use of a specific asset or assets; and
the arrangement had conveyed a right to use the asset. An arrangement conveyed the right to use the asset if one 
of the following was met:

the purchaser had the ability or right to operate the asset while obtaining or controlling more than an insignificant 
amount of the output;

the purchaser had the ability or right to control physical access to the asset while obtaining or controlling more 
than an insignificant amount of the output; or

facts  and  circumstances  indicated  that  it  was  remote  that  other  parties  would  take  more  than  an  insignificant 
amount of the output, and the price per unit was neither fixed per unit of output nor equal to the current market 
price per unit of output.

As a lessee

38.21.3. 
In the comparative period, as a lessee the Group classified leases that transferred substantially all of the risks and 
rewards of ownership as finance leases. When this was the case, the leased assets were measured initially at an 
amount equal to the lower of their fair value and the present value of the minimum lease payments. Minimum 
lease  payments  were  the  payments  over  the  lease  term  that  the  lessee  was  required  to  make,  excluding  any 
contingent rent. Subsequent

to initial recognition, the assets were accounted for in accordance with the accounting policy applicable to that asset.

Assets held under other leases were classified as operating leases and were not recognised in the Group’s statement 
of financial position. Payments made under operating leases were recognised in profit or loss on a straight-line 
basis over the term of the lease. Lease incentives received were recognised as an integral part of the total lease 
expense, over the term of the lease.

38.21.4 .As a lessor
When the Group acted as a lessor, it determined at lease inception whether each lease was a finance lease or an 
operating lease.
To  classify  each  lease,  the  Group  made  an  overall  assessment  of  whether  the  lease  transferred  substantially  all 
of the risks and rewards incidental to ownership of the underlying asset. If this was the case, then the lease was 
a finance lease; if not, then it was an operating lease. As part of this assessment, the Group considered certain 
indicators such as whether the lease was for the major part of the economic life of the asset.

38.22.  Operating segment
A segment is a distinguishable component of the Group that is engaged either in providing products or services 
(business segment) or in providing products or services within a particular economic environment (geographical 
segment),  which  is  subject  to  risks  and  rewards  that  are  different  from  those  of  other  segments.  The  Group’s 
primary format for segment reporting is based on business segment.

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