INTEGRATED ANNUAL REPORT
2
TABLE OF
CONTENTS
Message from the Chairman
of the Board of Directors
Main figures 2023
03
06
REACH TOGETHER
EVERY CORNER
CORPORATE
INTERGITY MODEL
PEOPLE:
DEVELOPING AND CARING FOR
OUR TALENTS
MARKET PRESENCE, CLIENTS
AND CONSUMPTION:
REFRESHING MOMENTS
We are Andina: our purpose,
reach and operations
Our history
Sustainable value chain
Materiality process
Sustainable Value Creation Strategy
Budgeted investment plan
Stakeholders
Economic value delivered
to our stakeholders
10
12
13
14
16
19
21
24
Corporate Governance Model
Board of Directors and principal
officers
Prevention of crime and
corrupt practices
Main policies and guidelines
Governance and risk management
model
26
29
Living the Purpose at
Coca-Cola Andina
Talent attraction and development
43
Training
46
48
Diversity and inclusion
Fair compensation
Climate and engagement
management
Labor relations
Occupational health and safety
60
62
64
66
68
69
71
72
Our market presence
Portfolio and brand breadth
Clients, consumers and channels
Digitization and innovation
77
79
83
88
Efficient, flexible and agile production
and processes
92
RETHINKING CONSUMPTION
AND ITS IMPACT ON
THE ENVIRONMENT
LOCAL ECOSYSTEM:
DRIVING ECONOMIC
AND SOCIAL GROWTH
FINANCIAL AND
ECONOMIC OVERVIEW
FINANCIAL
STATEMENTS
ESG INDICATORS
AND STANDARDS
Circular perspective
Water awareness
Climate action
95
103
110
Community engagement and
value creation
Responsible supply chain
124
118
Regulatory framework
Ownership and control
Corporate structure
Subsidiaries, equity investees and
associates
Properties and facilities
Bottling agreements
Distribution agreements
129
130
138
139
149
154
155
Material Events
Summarized Financial Statements -
Subsidiaries
Consolidated Financial Statements
168
157
160
Impact and materiality matrix
ESG impact tables and indicators
Rules and standards table of
contents
Glossary and acknowledgments
Assurance statement
Statement of Responsibility
170
172
211
227
228
236
INTEGRATED ANNUAL REPORT 2023
MESSAGE FROM THE
CHAIRMAN OF THE
BOARD OF DIRECTORS
GRI 2-22
3
Juan Claro G.
Chairman of the board
of directors
“SUSTAINABILITY CONTINUES
TO GUIDE OUR ACTIONS
THROUGH OUR SUSTAINABLE
VALUE CREATION STRATEGY, WHERE
WE INTEGRATE THE BUSINESS PILLARS
WITH ENVIRONMENTAL, SOCIAL
AND GOVERNANCE (ESG) ASPECTS
WITH A LONG-TERM VIEW.”
Dear shareholders and collaborators,
We faced significant political, economic, and social
challenges in the countries where we operate in 2023,
but we overcame them because of the commitment and
dedication of the Coca-Cola Andina team and the solid
execution of our sustainable value creation strategy.
In some of the markets we serve, we witnessed persistent
economic instability during this time, as evidenced by the
high rates of inflation and economic contraction in Argentina,
the high interest rates in Chile and Brazil, and the sharp rise
in the price of sugar, one of our primary raw materials.
In the political arena, Argentina recently elected a new
president who plans to carry out a comprehensive
economic recovery plan with his team. After a year of
political and economic difficulties, the new government
in Brazil concluded its first year in office. In Paraguay, the
ruling party was re-elected to a new term of office following
the presidential election. After years of uncertainty, a
second constitutional referendum was finally held in Chile,
bringing the process to an end and creating a framework for
governance based on the current Constitution.
In this scenario, Coca-Cola Andina has been attentive to the
needs of our customers and consumers, adapting efficiently
and quickly to fulfill our purpose of “reaching every corner
together to refresh moments and open opportunities”.
As a result, at the end of 2023, our consolidated adjusted
EBITDA reached Ch$ 470,108 million, up 1.2% from 2022,
and sales volume reached 882.6 million unit cases, up 1.0%
from 2022. It should be mentioned that the conversion
of the local currency results of each operation to Chilean
pesos had a negative impact on this result. The company’s
net income (profit attributable to owners of the controlling
interest) reached CLP 171,441 million, 36.6% higher than the
previous year. As a result, the four operations showed very
good results in local currency, with Argentina’s adjusted
EBITDA increasing by 3.0% (in real terms), Brazil by 23.9%,
Chile by 5.1%, and Paraguay by 16.4%, while the Company’s
net income (attributable to owners of the controller) reached
Ch$171,441 million, 36.6% higher than the previous year.
In order to refinance a bond that the company had in the
United States, in September we placed a 5-year bond in the
Swiss market for 170 million Swiss francs (approximately
US$190 million) at a rate of 2.7175%, which is a sign of the
market’s support for the company’s management.
Sustainability continues to guide our actions through our
sustainable value creation strategy, where we integrate
the business pillars with environmental, social and
governance (ESG) aspects with a long-term view. In this
way, we continued with our investment plan, which reached
Ch$222,620 million and whose main projects include the
construction of the first plastic bottle recycling plant in Chile,
a new returnable bottling plant in Mendoza, and a beer
INTEGRATED ANNUAL REPORT 20234
brewing plant in Brazil, which will start operations in 2025.
In Paraguay, we inaugurated Circular Pet, a 33.33%-owned
plant that allows us to recycle PET containers and transform
them into recycled food-grade resin to produce new bottles.
this sense, returnability, collection, recycling and
In
reduction are key aspects in Coca-Cola Andina’s ongoing
environmental progress. In 2023, we reached returnability
percentages of soft drinks of 41.4% in Argentina, 22.2% in
Brazil, 41.1% in Chile and 40.0% in Paraguay, becoming one of
the leading bottlers in the system worldwide.
with “Desafío 100+ Labs” together with ABInbev, among
others.
We are very proud to have been recognized once again in
the prestigious Dow Jones Sustainability Index MILA Pacific
Alliance and Dow Jones Sustainability Index Chile, as the
best-ranked Chilean company in our industry and fourth
globally. This result reflects our ongoing commitment to
and work on sustainability, and it encourages us to continue
innovating to improve the well-being of the communities
where we operate.
In the social realm, and in order to create shared value
with our host communities, we have implemented water
management projects such as the construction of artificial
glaciers with Nilus in Chile and the preservation of forests
and aquifers in Paraguay; returnability and recycling through
partnerships with municipalities in Argentina, education
programs in Brazil, and recycling points in Chile and Paraguay.
In addition, we have initiatives that promote employment
and the local economy by strengthening traditional channel
stores, such as “Mi Almacén Mi Comunidad” in Chile and
“Estemos Abiertos 2.0” in Paraguay, and an entrepreneurship
In terms of the digital transformation process we are
implementing, the platform for B2B customers, which
operates under a single technological architecture
in
Argentina, Brazil, Chile, and Paraguay, accounted for 18%
of the Traditional Channel’s net income, while 38% of the
company’s net income - across all channels - was realized
through digital media in December 2023.
Similarly, the B2C platforms, through which we offer
the entire Coca-Cola Andina portfolio which allows
products to be received at consumers’ homes, have
seen consistent growth in all of our operations, with high
satisfaction indicators. In addition, we increased efficiency
and productivity by implementing nearly 150 bots, which
enabled us to automate various operations in the BackOffice,
Supply Chain, and Commercial areas.
All of these advancements and achievements have been
made possible by the work, commitment, talent, and
experience of a great team, as well as our partner, The
Coca-Cola Company, with whom we collaborate every day
to build a total beverage company that is resilient, agile,
and efficient, but above all, committed to caring for the
environment and the economic and social development of
the countries where it operates.
Juan Claro G.
Chairman of the Board of Directors
INTEGRATED ANNUAL REPORT 20235
COMPANY IDENTIFICATION:
GRI 2-1
EMBOTELLADORA ANDINA S.A.
Open Stock Corporation
RUT: 91.144.000-8
Legal address: Av. Miraflores 9153, Renca, Santiago.
www.koandina.com
CONTACT FOR ISSUES RELATED TO INTEGRATED
REPORT:
GRI 2-3
andina.ir@koandina.com
Av. Miraflores 9153, Renca, Santiago.
Tel: (56-2) 2338 0520
COUNTRIES WHERE IT OPERATES
GRI 2-1
ABOUT THIS INTEGRATED ANNUAL REPORT
SCOPE AND STANDARDS
GRI 2-2, 2-14 |CMF 2.1
This Integrated Annual Report was prepared in accordance with the
provisions of General Rule No. 30 of the Financial Market Commission
(CMF), in compliance with the Global Reporting Initiative (GRI) 2021
Standards and incorporating the specific standards of the Sustainability
Accounting Standards Board (SASB) of the food and beverage and
non-alcoholic beverage (FB-NB) sector, in accordance with the industry
classification of the Sustainable Industry Classification System (SICS) and
the Task Force on Climate-related Financial Disclosure (TCFD).
The financial information considered in this report includes Embotelladora
Andina S.A. and its subsidiaries, and the sustainability information includes
Embotelladora Andina S.A. and its main subsidiaries (Coca-Cola Andina
Argentina, Coca-Cola Andina Brazil, Coca-Cola Andina Chile and Paresa) as
disclosed in Note 2.2 to the Financial Statements.
There are no changes in the approach of the GRI standard used in the survey of the
different material topics for the entities included in this report.
Argentina
Brazil
Ruta Nacional 19, Km 3,7,
Córdoba.
Rua André Rocha 2299, Taquara,
Jacarepaguá, Rio de Janeiro.
A team composed of people from multiple areas of the Company was formed to
prepare this Integrated Annual Report. Additionally, it was reviewed and approved by
the Board of Directors of the Company.
REPORTING CYCLE
GRI 2-3
This Integrated Annual Report and its corresponding financial reports, which
are issued on an annual basis, correspond to the fiscal year from January 1 to
December 31, 2023. As required by regulation, this document was made
accessible to all stakeholders and the general public a minimum of 15 calendar
days prior to the General Shareholders’ Meeting, and was published on the
Company’s website on March 28, 2024.
In adherence to the company’s pledge to minimize paper usage, the
Integrated Annual Report is exclusively provided in digital format and can
be accessed through the Company’s website.
Chile
Av. Miraflores 9153,
Renca, Santiago.
Paraguay
Acceso Sur, Ruta Ñemby Km 3,5 -
Barcequillo -San Lorenzo, Asunción.
INDEPENDENT AUDITORS
External suppliers with full independence
GRI 2-5
Financial Statements audited by:
PricewaterhouseCoopers Consultores, Auditores SpA.
RUT 81.513.400-1
GRI - SASB indicators, Materiality and Carbon Footprint
verified by:
EY Servicios Profesionales de Auditoría y Asesoría Ltda.
RUT 77.802.430-6
INTEGRATED ANNUAL REPORT 20236
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2
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MAIN FIGURES
2023
272,504
Total clients
57.4 million
Potential consumers
Brazil
Paraguay
2,861,800 Km2
franchise
Chile
Argentina
Ch$2,618,437 million
Total sales
4
Countries
10
Bottling plants
Main subsidiaries
5
Plants
subsidiaries
882.6 million
unit cases sold
Ch$470,108 million
Consolidated adjusted EBITDA
Ch$171,441 million
Net income attributable to the owners
of the controller
18.0%
Consolidated adjusted EBITDA margin
Ch$1,862,707 million
Market capitalization
at December 31, 2023
95
Distribution
centers
8,630
Suppliers
economic234567891
7
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2
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2
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MAIN FIGURES
2023
16,628
Total collaborators
16.9%
Women
US$2,320,553
Invested in community
1,034,534
Beneficiaries of the community
* BBSP: Behavior based safety program / **ENPS: Employee Net Promoted Score.
Brazil
Paraguay
(Chile + Holding)
Argentina
8,055
Collaborators
1,061
Collaborators
4,144
Collaborators
3,368
Collaborators
17.5%
Women
15.4%
Women
20.8%
Women
11.2%
Women
402,455
Training hours
US$1.1
million
Invested in education
22,655
Collaborators covered by BBSP*
(own + third parties)
3.98
Average level of employee
engagement
(Score based on a scale of 1 to 5)
42.8%
Positions filled through internal
recruitment
2,798
New hires 2023
2,661,929
Liters donated
-1.5%
kilocalories
per liter sold
vs 2022
social234567891
MAIN FIGURES
2023
33.8%
of sales volume in returnable containers
over SSD total
27.5%
of sales volume in returnable containers
over NARTD total
18.4%
Percentage of
recycled resin use
29.5%
Percentage of post-
consumer recovery
8
1.72
Water use ratio
1.24 million m3
Water reused
38.6%
Renewable energy used
242.3 gCO2e per liter produced
Carbon footprint emissions ratio
environmentalINTEGRATED ANNUAL REPORT 20232345678919
1
Reach
together
every
corner
INTEGRATED ANNUAL REPORT 2023Learn how we live our purpose in chapter 3
10
OUR PURPOSE
CMF 2.1
REACH TOGETHER
EVERY CORNER,
TO REFRESH
MOMENTS
AND OPEN
OPPORTUNITIES
WE ARE ANDINA:
OUR PURPOSE, REACH
AND OPERATIONS
GRI 2-1, 2-6, 6.1.I, 6.2.I
OUR MISSION
CMF 2.1
Add value by growing in a
sustainable way, refreshing our
consumers and sharing moments
of optimism with our clients.
Integrity
Attitude
VALUES THAT
DEFINE US
CMF 2.1
OUR VISION
CMF 2.1
Lead the beverage market
by being recognized for our
management of excellence,
people and welcoming
culture.
Customer
centric
Results-
oriented
Austerity
Team work
INTEGRATED ANNUAL REPORT 202311
GEOPOLITICAL CONTEXT OF COUNTRIES
AND MARKETS
Change, and the speed at which it occurs, is challenging
companies around the world to be flexible in order to
thrive in an increasingly uncertain future. Coca-Cola
Andina is no exception. With operations in Argentina,
Brazil, Chile and Paraguay, it is essential to be able to
read the issues that arise and then adopt strategies that
allow it to adapt to the economic, political, social and
environmental context of each country. This is the only
way to respond appropriately to the different situations
and demands of the markets in which it operates.
Embotelladora Andina S.A. (hereinafter “Coca-Cola Andina”,
“Andina” or the “Company”) has become one of the largest
franchisees of The Coca-Cola Company (“TCCC”) in Latin
America, whose value proposition is to become a Total
Beverage Company, using its resources efficiently and
sustainably to increase the return for its shareholders and
all its stakeholders.
Its main activity is to produce, bottle, commercialize and
distribute products under the brands registered by The
Coca-Cola Company, as well as to commercialize and
distribute some brands of other companies such as Monster
Energy Drinks, AB InBev Brewery, Diageo, Cooperativa
Capel, and Viña Santa Rita S.A., among others.
The Company -controlled equally by the Chadwick Claro,
Garcés Silva, Said Handal and Said Somavía families-
maintains operations and has a
license to produce,
commercialize and distribute TCCC products in certain
territories in Argentina (through Embotelladora del Atlántico
S.A., hereinafter “EDASA” or “EDASA”), hereinafter “EDASA” or
“Coca-Cola Andina Argentina”), Brazil (through Rio de Janeiro
Refrescos Ltda., hereinafter “Coca-Cola Andina Brazil”), Chile
(through Embotelladora Andina S.A., hereinafter “Coca-Cola
Andina Chile”) and throughout Paraguay (through Paraguay
Refrescos S.A., hereinafter “Paresa”).
INTEGRATED ANNUAL REPORT 2023OUR
HISTORY
CMF 2.2
2016
Creation of Coca-Cola del Valle
New Ventures S.A. Joint Venture
along with Coca-Cola de Chile
S.A. and Coca-Cola Embonor
S.A., for the production and
distribution of non-carbonated
beverages.
Coca-Cola Andina enters the
Dow Jones Sustainability Chile
Index.
1946
Embotelladora Andina is born
with the license to produce and
distribute products of The
Coca-Cola Company in Chile.
1955
Andina begins trading on the
Santiago Stock Exchange.
1985
The Garcés Silva, Said Handal,
Said Somavía and Hurtado
Berger families acquire control.
1994
Andina begins trading on the
New York Stock Exchange.
Acquisition of the bottler Rio de
Janeiro Refrescos in Brazil.
2015
2013
2012
2011
Publication of
Coca-Cola Andina’s Corporate
Sustainability Policy.
Andina acquires Companhia de
Bebidas Ipiranga, a Coca-Cola
bottler in Brazil.
Merger with Coca-Cola Polar
incorporating territories in
Argentina, Chile and Paraguay.
The plant located in the
commune of Renca in Chile
begins operations.
Andina acquires 40% ownership
in Sorocaba Refrescos in Brazil.
The Chadwick Claro family joins
the Controlling Group of the
Company formed also by the
Hurtado Berger, Said Handal,
Said Somavía, and Garcés Silva
families.
2007-2008
Andina incorporates Benedictino
to its water portfolio.
Joint venture with the Coca-Cola
System for the water and juice
business in Brazil.
Sustainability pillars are
incorporated into the Business
Strategy.
Publication of First
Sustainability Report.
2017
Publication of Corporate
Human Rights Policy and
the Corporate Policy on
Non-Discrimination and
Harassment, Respect for
People, Diversity and Inclusion.
2018
Acquisition of Guallarauco along
with the Coca-Cola System in
Chile.
New agreement with Diageo
for the distribution of alcoholic
beverages.
The new Duque de Caxias Plant
begins operating in Brazil.
Coca-Cola Andina voluntarily
adheres to UN’s Global
Compact.
2019
New agreement to distribute
Pisco Capel in Chile.
2020
New agreement for the
sale, commercialization and
distribution of the main brands
of AB InBev Chile in certain
regions in Chile.
The Hurtado Berger family is no
longer part of the Controlling
Group.
2021
New agreement to distribute
Viña Santa Rita products in
Chile and Estrella Galicia beers
in Brazil.
Publication of the Corporate
Policy on Diversity of the Board
of Directors.
2022
The purpose of Coca-Cola
Andina is unveiled.
Acquisition, together with
Femsa, of the Therezópolis beer
brand in Brazil.
Publication of the Corporate
Policy on Environmental
Management.
12
1995-1996
Acquisition in Argentina of the
Coca-Cola bottlers in Rosario,
Mendoza and Córdoba, and
packaging and filling in Buenos
Aires.
The Coca-Cola Company
acquires 11% ownership of
Andina
2000
Acquisition in Brazil of the
Coca-Cola bottler Niteroi,
Vitoria and Governador
Valadares (NVG).
2023
Coca-Cola Andina issues a
Bond in Switzerland
Inauguration of Circular
PET plant in Paraguay
INTEGRATED ANNUAL REPORT 2023SUSTAINABLE
VALUE
CHAIN
GRI 2-6 | CMF 6.2.II
The Company’s lengthy and consistent trajectory
demonstrates how we have progressed to the point
where we are present in the territories, refreshing
moments and opening opportunities. This has been
accomplished through the integration of a sustainable
business vision into the Company’s strategy, which
has served as a compass for Coca-Cola Andina’s
operations to the present day.
13
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The Coca-Cola Company
It is the main strategic partner
with which the Company
works to create a more
sustainable future for people,
neighboring communities and
the planet.
Suppliers of raw materials
and services
They are a fundamental part
of the value chain and play
a key role in the success of
the products manufactured
and commercialized by the
Company, through the supply
of raw materials (sugar,
carbon dioxide, concentrate,
preforms and caps, among
others) and utilities (water,
energy, maintenance, etc.).
Production and Bottling
Collaborators
Through state-of-the-art
technology and high quality
and safety standards, the
Company manufactures
products in returnable
and recyclable single-use
containers (plastic and glass),
as well as cans and tetra
containers.
The people who make up the
teams are essential, as they
contribute with their talent,
knowledge and experience
in each of the processes
involved in the value chain.
SUSTAINABLE VALUE CHAIN
Recyclers
Consumers
Clients
Distribution
Recyclers make it possible
to return packaging to the
production chain and thus
contribute to the development
of a circular economy.
The end consumer is reached
indirectly through clients,
and directly through digital
platforms.
This process includes the
logistics and distribution of
products to customers and
distribution centers, using
third-party and company-
owned trucks.
Clients are at the center of
everything we do, since they
allow the Company to reach
each and every consumer,
whether through “On premise”
formats (pubs, restaurants and
discotheques, among others)
or “Off premise” (stores,
grocery stores, newsstands,
kiosks, self-service stores,
supermarkets, wholesalers,
etc.).
MATERIALITY
PROCESS
GRI 3-1 | CMF 3.7.II
This process -which involves a comprehensive review
of management and performance on material issues- is
fundamental for Coca-Cola Andina, as it allows the company
to identify its key environmental, social and governance
(ESG) impacts, as well as the priorities and expectations of
its various stakeholders.This allows the company to have
relevant information for decision-making and to define new
investments and objectives, as well as to redirect or focus
operational aspects, among other things.
In this line, in order to define the material issues, the interests
and expectations of the stakeholders (internal and external
to the organization), the relevant sustainability issues of
the sector and the industry, the relevant issues of its main
executives, the economic, environmental and/or social
impacts extracted from the previous analyses, as well as
the values, policies, strategies, objectives and fundamental
purposes of the organization have been considered.
Learn more about the process of identifying impacts in chapter 9.
14
4
Standards
analyzed
International Perspective
Through the analysis of global
sustainability standards.
Executive Committee
Perspective
Interviews conducted with
directors and officers to raise
management focuses and
impacts on environmental,
social and governance
issues.
17
Interviews
conducted
16
Companies
analyzed
Industry
Perspective
Relevant topics published in
various sustainability reports
and integrated reports were
reviewed.
IDENTIFYING AND
PRIORITIZING IMPACTS
GRI 3-1
In order to prioritize the impacts that were
surveyed, we utilized the frequency level that
was greater than the mean, as determined by
the information sources. This survey facilitated
the calibration of material issues in
accordance with the Company’s impacts,
as required by the GRI 2021 Standard.
Media and Social
Networks
Review search engines and
digital media to identify relevant
news between January 1 of this
year to date.
33
News
analyzed
1,708
Responses
received
Stakeholder
Perspective
A digital survey was conducted
to identify the issues and
impacts to be addressed
by Coca-Cola Andina in
environmental, social and
governance matters.
Impact Matrix and
Calibration
The identification of impacts
allows us to unveil opportunities
and risks in environmental,
social and governance matters
related to the operation and
the business.
44
Impacts
addressed
INTEGRATED ANNUAL REPORT 2023MATERIAL TOPICS
GRI 3-2
SUSTAINABLE
LEADERSHIP
In addition to incorporating an ESG perspective
into all processes, adhering to regulations, and
adjusting to the realities of the various countries
in which it operates, the Company strives to
improve its market leadership and sustainable
management.
It also continuously seeks to
increase efficiency and productivity, with a
particular emphasis on digital transformation and
innovation.
Material Topic
Business
Stakeholders
Prioritization
Market leadership, growth and
cost control
Geopolitical context of countries
and markets
Regulatory compliance and
business ethics
Sustainable strategy and the ESG
perspective on the business
Digital transformation and
innovation
H
H
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15
CIRCULAR
PERSPECTIVE
CLIMATE
ACTION
PORTFOLIO, QUALITY
AND NUTRITION
Committed to waste management, lowering the
environmental effect of packaging by collecting,
recycling, and reducing it.
Undertakes actions to decrease GHG emissions
and manage carbon
the
value chain. Actively works to reduce energy
consumption and increase the percentage of
renewable sources in all operations.
footprint across
Working permanently to expand the portfolio
and offer consumers a wide variety of great-
tasting beverages, including more sugar-free
low-sugar options, and making product
or
reformulations.
Material Topic
Business
Stakeholders
Material topic
Business
Stakeholders
Prioritization
Prioritization
Prioritization
Returnability, circular economy
(Plastic/PET, Resin) and packaging
Waste management and
responsible use of resources
M
M
H
H
Climate change and emissions
Promoting energy transition and
the use of renewable energies
M
L
H
H
Material Topic
Business
Stakeholders
Product health and safety
Breadth of portfolio
and value strategy
Nutrition and healthy lifestyles
L
H
M
L
L
L
SUPPLY CHAIN
MANAGEMENT
CLIENT
PROXIMITY
Promotes development-oriented policies that
support productive activities, the creation of
jobs, compliance, entrepreneurship,
decent
creativity and innovation. It also promotes the
formalization and growth of micro, small and
medium-sized enterprises.
Proximity to clients allows us to achieve their
constant development and attain the highest
levels of service. It measures and manages
the variables that have an impact on customer
satisfaction, addresses
their concerns and
requirements, and innovates, especially in the
area of digitalization.
CONNECTION WITH
THE COMMUNITIES
Coca-Cola Andina is committed to the social
and economic development of the communities
where it operates, generating shared value,
ethical and transparent relationships, and, above
all, positively impacting people’s quality of life.
Material Topic
Business
Stakeholders
Material Topic
Business
Stakeholders
Prioritization
Prioritization
Prioritization
Responsible procurement (supply
chain management)
L
M
Customer relations and
satisfaction
M
M
WATER
AWARENESS
Seeks to reduce water consumption and protect
local sources for future generations. The four
strategic axes on which it operates are: reduce,
reuse, recycle and replenish.
Material Topic
Business
Stakeholders
Prioritization
Water management and water
scarcity
M
H
DIVERSE, SAFE AND
COMMITTED TEAM
Coca-Cola Andina seeks to generate the best
workplace for its collaborators. It is convinced
that by creating respectful, diverse, inclusive
and safe environments in which individuals feel
valued and happy, it will be possible to attain
goals, foster collective economic development
and ultimately ensure the success of the
organization.
Material Topic
Business
Stakeholders
Prioritization
Health and safety of collaborators
Talent attraction, retention and
development
Promoting diversity, gender equity
and inclusion
Well-being, benefits and work
environment
Labor and union relations
M
M
M
H
M
L
M
H
M
L
Material Topic
Business
Stakeholders
Economic development,
employment and local
entrepreneurship
Community relations, donations
and public-private alliances
M
M
L
L
New material topics 2023
H
High
M
Medium
L
Low
INTEGRATED ANNUAL REPORT 202316
SUTAINABLE
VALUE CREATION
STRATEGY
GRI 2-25 | CMF 3.1.II, 3.1.IV, 4.2
To meet the purpose and integrate the
challenges posed by the various stakeholders
presented in the materiality matrix, a strategy
has been developed that is structured around
five pillars, which include the growth and
sustainability of the business.
PILLARS, OBJECTIVES AND STRATEGIC FOCUS
MARKET LEADERSHIP AND BREADTH OF PORTFOLIO,
CHANNELS AND GEOGRAPHIES
Coca-Cola Andina strives to become a Total Beverage Company by offering a
diverse range of products, combining the expansion of its core business with
The Coca-Cola Company with the creation of new categories that are distributed
through various channels to reach customers and consumers in a timely and
efficient manner.
CONTRIBUTION TO THE
SUSTAINABLE DEVELOPMENT
GOALS (SDGS)
CMF 4.2
COCA - COL A ANDINA HAS LONG BEEN
COMMIT TED TO MAKING THE PL ANET A
MORE SUSTAINABLE PL ACE, WH ICH IS
REFLECTED THROUGHOUT ITS SUSTAINABLE
VALUE CREATION STRATEGY.
THE COMPANY HAS FORMALIZED GOALS,
OBJECTIVES, AND INDICATORS WITH
EXPECTED VALUES FOR THE MEDIUM
AND LONG TERM IN ACCORDANCE WITH
THE UNITED NATIONS 2030 AGENDA’S
SUSTAINABLE DEVELOPMENT GOALS (SDGS).
CORPORATE GOVERNANCE EXCELLENCE
The Company has a management team of excellence that operates in accordance
with the highest Corporate Governance standards, ensuring that the management
system generates value for all stakeholders in an ethical, responsible, and
sustainable manner.
EFFICIENCY AND PRODUCTIVITY IN THE VALUE CHAIN
The Company works to strengthen production, sales, and distribution networks, with a
focus on resource sustainability and the implementation of a digital transformation
process to increase efficiency. Natural resource management is critical to achieving
the proposed goals and caring for the environment, with a particular emphasis on
water and energy management, returnability and recycling, and carbon footprint
measurement, among other things.
AGILITY, FLEXIBILITY AND COMMITMENT
The team’s resilience reflects the capacity and flexibility of each of its members,
who are continuously cared for using a comprehensive and diverse approach,
with the goal of creating the best conditions for them to deploy their talent,
enhance their knowledge, and apply their experience. The Company is also
committed to the economic and environmental development of its host
communities through shared value initiatives and ethical and transparent
relationships with all stakeholders.
INTEGRATED ANNUAL REPORT 2023Material Topic
Strategic Pillars
Stakeholders
SDG
Commitment 2030
17
Progress
2023
GRI 3-3
Sustainable
leadership
Market leadership, growth
and cost control
Geopolitical context of countries
and markets
Regulatory compliance and
business ethics
Sustainable strategy and the ESG
perspective in the business
Digital transformation and
innovation
Circular
perspective
Returnability, circular economy
(Plastic/PET, Resin) and
packaging
Waste management and
responsible use of resources
>
>
>
>
>
>
>
8.1
8.1
16.5
17.19
9.4
12.4
12.5
Sustained growth of
consolidated Adjusted EBITDA
Ch$470,108
million
Consolidated adjusted EBITDA.
42.8%
of sales volume in the returnable
segment over total NARTD
27.5%
Target World Without Waste
recyclability of
our packaging.
recovery of
bottles sold.
of recycled resin to produce
our bottles.
100%
100%
50%
100%
29.5%
18.4%
Water
awareness
Water management and
water scarcity
>
6.4
1.27 liters
of water consumed per liter of
beverage produced.
1.72 liters
Climate
action
Climate change and emissions
Promotion of energy transition and
use of renewable energies
>
>
13.2
7.2
0.255
Mega Joules
of energy consumed per liter of
beverage produced.
0.317
Mega Joules
of energy consumed from
renewable sources.
38.6%
SRATEGIC PILLARS:
Market leadership
Breadth of portfolio, channels and geographies
Corporate Governance excellence
Efficiency and productivity in the value chain
Agility, flexibility and commitment
STAKEHOLDERS:
The Coca-Cola Company
Consumers
Clients
Communities
Collaborators
Regulators
NGOs
Investors
Suppliers
Media
INTEGRATED ANNUAL REPORT 2023
Material Topic
Strategic Pillars
Stakeholders
SDG
Commitment 2030
18
Progress
2023
Diverse,
safe and
committed
team
Portfolio,
quality and
nutrition
Health and safety of collaborators
Promoting diversity, gender equity
and inclusion
Talent attraction, retention and
development
Well-being, benefits and work
environment
Labor and union relations
Breadth of portfolio and value
strategy
Nutrition and healthy lifestyles
Product health and safety
>
>
>
>
>
>
>
>
Supply chain
management
Responsible procurement (supply
chain management)
>
Client
proximity
Customer relations and satisfaction
Connection
with the
communities
Economic development, employment
and local entrepreneurship
Community relations, donations and
public-private alliances
>
>
>
TBD
8.8
10.2
8.3
8.8
16.7
2.1
2.1
8.7
17.10
8.A
17.16
26.6%
of women’s participation within
the Company
16.9%
40.75
kilocalories sold
every 200 ml
48.83
Contribute to the consolidation
of sustainable supply chains.
255
critical suppliers
evaluated in ESG
Maintain proximity, boost
digitization and increase their
satisfaction.
Contribute to the progress of
the local economies where we
operate.
US$2,320,553
Investment in the community
1,034,534
Beneficiaries in the community
SRATEGIC PILLARS:
Market leadership
Breadth of portfolio, channels and geographies
Corporate Governance excellence
Efficiency and productivity in the value chain
Agility, flexibility and commitment
STAKEHOLDERS:
The Coca-Cola Company
Consumers
Clients
Communities
Collaborators
Regulators
NGOs
Investors
Suppliers
Media
INTEGRATED ANNUAL REPORT 2023
19
M
E
M
O
R
I
A
A
N
U
A
L
I
N
T
E
G
R
A
D
A
2
0
2
3
INVESTMENT
PLAN
CMF 4.3
2023 INVESTMENT PLAN
Ch$222,620 million
Consolidated 2023
Embotelladora del
Atlántico S.A.
Ch$42,458
million
Andina Empaques
Argentina S.A.
Ch$2,271
million
2024 INVESTMENT PLAN
Rio de Janeiro Refrescos Ltda.
Embotelladora Andina S.A.
Envases Central S.A.
Ch$54,082
million
Ch$79,503
million
Ch$3,075
million
Vital Jugos S.A.
Re-ciclar S.A.
Paraguay Refrescos S.A.
Ch$16,495
million
Ch$2,975
million
Vital Aguas S.A.
Ch$1,351
million
Ch$20,410
million
WITH FUTURE CHALLENGES IN MIND, THE COMPANY HAS BUDGETED CH$213,420 MILLION, WHICH
WILL PRIMARILY BE AIMED AT:
17.5%
of total
investment 2023
Ch$37,343 million
Returnable bottles and
containers optimizing the use of
multipurpose bottles
49.8%
of total investment
2023
Ch$106,276 million
Maintenance, production
capacity expansion and
regulatory compliance
19.4%
of total investment
2023
Ch$41,416 million
Cold equipment with energy
efficiency savings, generating
better customer service
Ch$28,384 million
Other investments
13.3%
of total investment
2023
Investment
breakdown for
maintaining
and expanding
productive capacity
20
Country
Amount to be
invested in
2024
(Ch$ million)
Machinery and infrastructure at the Duque de Caxias plant in Brazil and
electrical substation for beer production
Brazil
48,611
Machinery and infrastructure in the Cuyo region in Argentina, to expand
the capacity of returnable beverages
Argentina
Improve logistics capacity, specifically in central and northern Chile.
Chile
Compliance with industrial water treatment regulations in Chile with a new
effluent treatment plant and expansion of the existing plant in Argentina.
Argentina
and Chile
Improve water use efficiency in Chile.
Chile
7,405
8,600
6,676
2,580
Breakdown
of “Other
Investments”
Renewal of truck fleet in Chile and forklifts in Brazil.
Improvements in technologies, processes and digital platforms,
incorporation of B2B, B2C, artificial intelligence, data analytics and
machine learning solutions.
Brazil and
Chile
8,324
All countries
6,129
INVESTMENT AND FINANCING POLICY
CMF 4.3
The Board of Directors establishes the investment and financing policies
using the authority bestowed upon it by the Shareholders’ Meeting. In
addition to not defining a particular financing structure, the bylaws do
not specify which investments the company may make. However, in
accordance with the stipulations of the Company’s existing power structure,
the Board of Directors must grant prior approval for the execution of
specific investment ventures and the procurement of particular financing.
INTEGRATED ANNUAL REPORT 2023STAKEHOLDERS
GRI 2-29 | CMF 3.7.I, 6.1.V, 6.3
Coca-Cola Andina maintains a relationship of trust with its stakeholders
through consistent communication and the provision of timely, transparent,
and clear information. This is accomplished via the Investor Relations, External
Communications, and Media Relations Departments.
GENERAL COMMUNICATION CHANNELS
In order to regularly disclose and communicate the issues relevant to Coca-Cola Andina, as well
as to maintain constant and timely contact with all of its stakeholders, the Company has several
communication channels, such as: integrated report, corporate website, social networks and press
publications, among others.
21
INVESTORS*
COLLABORATORS
CONSUMERS
CLIENTS
THE COCA-COLA COMPANY
Financial analysts and current and
prospective investors in both equity
and debt instruments.
All of the individuals who are
members of the Coca-Cola Andina
team.
Every individual who consumes the
Company’s products.
Those who sell the products to
consumers and are categorized as:
“On premise” (on-site consumption,
pubs, restaurants, discotheques,
among others) and “Off premise”
(stores, drugstores, kiosks, self-
service stores, supermarkets,
wholesalers, among others).
Main strategic partner and licensor
for the production and distribution
of its branded products in part of
the territories of Argentina, Brazil,
Chile and throughout Paraguay.
How we are
engaged
By incorporating sustainability
into its strategic framework, the
Company is capable of providing
a long-term business model and
consequently improving the lives
of others.
The Company is dedicated to
ensuring that every collaborator has
the opportunity to advance their
careers in a way that allows them
to develop their skills and talents,
so that we may jointly identify and
resolve the challenges that Coca-
Cola Andina faces.
By maintaining a commitment
to sustainable management
and offering a broad portfolio of
products that aim to meet the
preferences of each moment of
the day.
Customer satisfaction measurement
and the management of the
variables that affect it are its primary
focuses.
By collaborating to establish a
more sustainable future and
implementing returnable packaging,
we can positively impact the lives of
individuals on the planet.
Main communication
channels
> Documento 20-F.
20-F Annual Report
>
Junta Ordinaria de Accionistas (JOA).
>
Integrated Report
>
Sustainability reporting frameworks
>
> General Shareholders’ Meeting (GSM).
(SASB, GRI, IIRC, TCFD).
Sustainability reporting frameworks
>
Estados financieros (FECU).
>
(SASB, GRI, IIRC, TCFD).
Financial Statements
>
> Ongoing meetings.
> Corporate intranet, emailing and
newsletter.
Bulletin boards and physical posters.
>
> Work climate and satisfaction surveys.
* Includes shareholders, potential investors and financial analysts.
Surveys and questionnaires.
> Digital channels.
>
> Hotline and call centers.
>
Events and marketing campaigns.
> Ongoing meetings.
> Digital channels and applications.
>
> Customer service and development
Training.
centers, call centers.
Surveys and satisfaction analysis.
>
> Ongoing meetings.
>
Participation in several initiatives with
specific areas.
Building joint plans.
Audits.
>
>
INTEGRATED ANNUAL REPORT 202322
COMMUNITIES
SUPPLIERS
REGULATORS
MEDIA AND COMMUNICATIONS
Groups located within the direct
radius of influence of the operations.
This group consists of contractors,
suppliers, and business partners
who are involved in the supply of
raw materials and services.
In Chile, the main regulator is the
Financial Market Commission
(CMF), while in the United States
it is the Securities and Exchange
Commission (SEC).
How we are
engaged
Aims to make a positive impact on
the environment and economy in
the communities it serves. It has
designed and executed numerous
initiatives pertaining to, among
other things, youth employability,
mom & pops stores development,
and recycling projects in order to
accomplish this.
Integrating fair and ethical
management with all of its suppliers,
as well as acting as a good partner
to large and small suppliers who
help the company achieve its goals.
It maintains ongoing contact with
authorities, governments, and
regulators, and participates in
events and seminars, as well as
working groups of the various trade
associations in each country.
The Company considers the
relationship and contribution of
traditional and digital media, as well
as those of local, national or global
scope, for the knowledge and
dissemination of what it is and what
it does.
By consistently providing pertinent,
timely, and transparent information
to the different interest groups, the
Sustainable Value Creation Strategy
is intended to be communicated,
with a particular emphasis on
the creation of shared value with
surrounding communities.
NON-GOVERNMENTAL
ORGANIZATIONS (NGO’S)
The Company appreciates the
professional and scientific viewpoint
offered by numerous NGOs that
work to address the issues the
industry presents.
Both directly and via the public
information about the Company that
is accessible on its official platforms.
Main communication
channels
> Ongoing meetings.
>
Integration of citizen dialogue
roundtables.
> Community relations project
> Ongoing meetings
> Digital platforms
Training sessions
>
Bidding processes
>
>
>
>
20-F Annual Report
Financial Statements
Integrated Report
> Digital and traditional media
>
> Meetings
Integrated Report
Liaising and public relations.
> Ongoing meetings.
>
> Quarterly results.
Integrated Report
>
* Includes shareholders, potential investors and financial analysts.
INTEGRATED ANNUAL REPORT 2023AFFILIATIONS AND MEMBERSHIPS
GRI 2-28 | CMF 6.1.VI, 6.3
The Company actively participates in guilds and business
groups, where it shares its experience, allowing it to better
face the challenges of the market and changes in the
environment. The main participations during the year 2023
are detailed below:
During 2023
US$1,135,242
were contributed
to associations
23
>
>
Asociación de Fabricantes Argentinos
de Coca-Cola (AFAC).
Instituto Argentino de Responsabilidad
Social y Sustentabilidad (IARSE).
Bolsa de Comercio de Córdoba.
>
> Cámara Argentina de la Industria de
Guilds and
associations
Bebidas sin Alcohol.
> Cámara de Comercio de Córdoba.
> Cámara de Comercio de los Estados
Unidos de América en la República
Argentina.
Instituto Argentino de Ejecutivos de
Finanzas.
>
> Unión Comercial e Industrial de
Mendoza.
> Unión Industrial de Bahía Blanca.
> Unión Industrial de Córdoba.
> Municipios de Bahía Blanca, San Martín
de Córdoba
Alliances and
collaboration
>
>
>
>
>
> Geocycle
>
Empresa de educación gastronómica
Pimienta Negra
Fundación Junior Achievement
Fundación Fondo de Becas para
Estudiantes (FONBEC)
Fundación Las Omas
Fundación La Rañatela
Bancos de Alimentos (Córdoba, Rosario,
Mendoza, Santa Fe, Neuquén, Bahía
Blanca)
Fundación Empate
>
> Cooperativa Los Carreros
>
>
>
>
>
Associação Fabricantes Brasileiros de
Coca-Cola (AFBCC)
Associação Recreativa e Beneficente
dos Empregados da Rio de Janeiro
Refrescos Ltda. (ARBERISA)
Associação Brasileira das Indústrias
de Refrigerantes e de Bebidas Não
Alcoólicas (ABIR).
Federação das Indústrias do Estado
do Rio de Janeiro / Confederação das
Indústrias do Rio de Janeiro (FIRJAN/
CIRJ).
Associação Comercial do Rio de Janeiro
(ACRJ).
> Centro das Indústrias do Estado de São
Paulo Distrital Sul (CIESP).
SINDICERV
>
>
>
>
>
Sociedad de Fomento Fabril (SOFOFA)
Alimentos y Bebidas de Chile (AB Chile)
Asociación Gremial de Industrias
Proveedoras (AGIP)
Fundación Generación Empresarial
(FGE).
Bolsa de Comercio de Santiago.
>
> Unión Social de Empresarios Católicos
(USEC).
> Cámara de Comercio de Santiago.
Asociación de Industriales de
>
Antofagasta.
> Confederación del Comercio Detallista y
Turismo de Chile.
PRO Desarrollo
> Cámara de Alimentos y Bebidas
>
> Unión Industrial Paraguaya.
> Cámara de Anunciantes del Paraguay.
> Cámara de Alimentos y Bebidas.
>
> Centro de Regulación, Normas
y Estudios de la Comunicación
(CERNECO).
Pro Desarrollo.
> Cámara Paraguaya de Supermercados
(CAPASU).
> Municipios de Duque de Caxias
Instituto Coca-Cola Brasil
>
> Colaboración Colectivo MOVER
> Colectivo Reciclar
> Coletivo Jovem
>
Instituto Moleque Mateiro de Educação
Ambiental
Secretaría Municipal de Educación del
Municipio de Duque de Caxias
Escuela Nova América de Duque de
Caxias
>
>
> Municipios de Puente Alto, San Joaquín,
Renca, Coquimbo, La Reina, Las
Condes, Macul, San Antonio
Fundación Tacal.
Fundación María Ayuda
Kyklos
Rembre
>
>
>
>
> Organización internacional TNC (The
Nature Conservancy)
Red Pacto Global Chile
Fundación Chile Diferente
Fundación Carlos Vial Espantoso.
Fundación Libertad y Desarrollo.
Seminarium Chile.
>
>
>
>
>
> Centro de Estudios Públicos.
Fundación Reforestemos.
>
Red de Alimentos.
>
>
>
>
>
>
Fundación Paraguaya
Asociación de Almaceneros Minoristas
del Paraguay
Fundación Coca-Cola
Fundación Moisés Bertoni
Servicio Nacional de Saneamiento
Ambiental (SENASA)
> Comisión Nacional del Lago Ypacarí
> Global Environment and Technology
Foundation
> Cruz Roja Paraguaya
>
>
>
Asociación Tierranuestra
A Todo Pulmón
Red local de Pacto Global
Major Contributions 2023: Asociación de Fabricantes Argentinos de Coca-Cola (Argentina): US$147,875; Associação dos Fabricantes Brasileiros de Coca-Cola (Brazil): US$318,007; Sociedad de Fomento Fabril (Chile): US$56,648; Cámara Paraguaya de Supermercados (Paraguay): US$6,648. We do not fund political
campaigns, lobbying, advocacy, or similar activities, nor do we fund ballot measures or referendums.
INTEGRATED ANNUAL REPORT 2023ECONOMIC VALUE
DELIVERED TO OUR
STAKEHOLDERS
GRI 201-1
Ch$
21,415
million
Economic value
withheld
Driven by the Sustainable Value
Creation Strategy, during 2023
Coca-Cola Andina generated value for
all stakeholders, through the following
resource allocation:
Ch$
1,558
million
Social investment
payments
Ch$
2,613,254
million
Payment to suppliers, contractors
and distributors
Ch$3,684 billion
Economic value generated
Ch$
260,337
million
Remuneration
payments
Ch$
192,707
million
Payments for purchases
of fixed assets and
intangible assets
24
I
N
T
E
G
R
A
T
E
D
A
N
N
U
A
L
R
E
P
O
R
T
2
0
2
3
Ch$
165,877
million
Dividend
payments
Ch$
428,387
million
Government
payments
234567891
25
2
Corporate
integrity
model
INTEGRATED ANNUAL REPORT 2023CORPORATE GOVERNANCE
MODEL
GRI 2-12 | CMF 3.1.II, 3.1.VII
CORPORATE GOVERNANCE
GRI 2-9| CMF 3.1
GSM
Shareholders
Board of
Directors
Induction and
Training
CEO
Crisis
Management
l
s
r
e
d
o
h
e
k
a
t
S
Independent Auditor
Committees
Executive
Finance
Culture / Ethics /
Sustainability
Audit / Directors
Internal Audit
Investor Relations
Sustainability
and External
Communications
Integrated
Report
26
COCA-COLA ANDINA’S CORPORATE GOVERNANCE MODEL
AIMS TO EFFECTIVELY MANAGE THE RELATIONSHIPS
BETWEEN THE VARIOUS AREAS THAT MANAGE THE
COMPANY, WITH THE OBJECTIVE OF CREATING
SUSTAINABLE ECONOMIC, SOCIAL, AND ENVIRONMENTAL
VALUE FOR THE VARIOUS STAKEHOLDERS. THIS MODEL
IS USED TO DEFINE AND IMPLEMENT ORGANIZATIONAL
STRUCTURES, FUNCTIONS, MANAGEMENT, AND
CONTROL MECHANISMS, AS WELL AS PLANS FOCUSED
ON INTEGRATING THESE GUIDELINES INTO THE
ORGANIZATIONAL CULTURE.
The Board of Directors grants authority to Management to carry out the day-to-day
management of the Company in compliance with the Corporate Policy on Delegation of
Authority. The Board of Directors also establishes the responsibilities regarding the roles and
authority of the organization’s executives.
Management bears the responsibility of overseeing the design, dissemination, monitoring,
compliance, effectiveness and updating of the Company’s Corporate Governance Model,
including the development, approval and updating of the Company’s Mission, Vision
and Values statements, as well as the purpose, strategy and objectives that align with
the sustainable development of the business. By doing so, and through the corporate
functional levels, it sets the parameters required to ensure an efficient execution and control
environment across the entire organization, participating actively in achieving the planned
objectives, by holding regular meetings with the critical teams involved in those processes,
and by visiting the countries and units where Coca-Cola Andina operates.
Management
Team:
Corporate Officers
and General Managers
Compliance
Culture
Risk
Management
Complaint
channels
The Company’s structure consists of a company that operates its franchises in Chile,
and on which also depend the companies that operate in Argentina, Brazil and Paraguay.
Furthermore, it incorporates a Board of Directors whose mission, -in accordance with current
legislation-, is to oversee the interests of shareholders, protecting and valuing Coca-Cola
Andina’s equity.
Management / Areas / Collaborators
Policies and codes of conduct that offer guidelines on diversity, respect for people,
and the workplace have been defined in an effort to identify and lessen organizational,
social, or cultural barriers. The following are the primary policies that address these
issues: Compensation Policy, Corporate Human Rights Policy, Corporate Policy on Non-
Discrimination and Harassment, Respect for People, Diversity and Inclusion, and our Code of
Ethics and Business Conduct.
INTEGRATED ANNUAL REPORT 202327
Corporate Governance
Model Objectives
1
Ensure that, in
accordance with the
interests of stakeholders,
sustainable value is generated
from an economic-financial,
environmental, and social
perspective.
Encourage the creation of
an ethically-driven corporate
culture that prioritizes the
prevention of irregular acts.
2
Provide
the best
possible environment
for transparency, by
developing policies and
standards that support
appropriate decision-making
grounded in responsible
management and
control of resources.
3
4
Protect corporate reputation
in order to continue
strengthening value creation.
Boost the transparency and
dependability of the financial
data.
Control for maintaining
process development,
efficient resource
management, and
compliance with existing
internal policies.
5
6
DELEGATING RESPONSIBILITY FOR ENVIRONMENTAL,
SOCIAL AND GOVERNANCE (ESG) IMPACTS
GRI 2-9, 2-12, 2-13 | CMF 3.1.II, 3.2.VII
Sustainability is one of the most pertinent courses of action covered by the Corporate
Governance Model. In order to achieve this, it has a management strategy that aims
to guarantee the generation of long-term value, consistently within an environment
characterized by ethics, transparency and corporate accountability.
Monthly operations results analysis meetings between the Chief Executive Officer, Corporate
Officers, and General Managers are held to ensure appropriate performance in this domain.
The foregoing implies that each team reports on a range of indicators related to logistics,
finance, human resources, sustainability and commercial, and that are accompanied by
investment projections and assessments, among other matters. The Chief Executive Officer
and the Corporate Officers report to the Board of Directors each month on the outcomes of
these meetings.
The Board of Directors’ committees, which are comprised of the Executive Committee,
Culture, Ethics and Sustainability Committee, Directors’ Committee, and Sarbanes-Oxley
Audit Committee, are another example of how the committees support the Company’s
management and decision-making in the areas of the economy, environment, and people.
Assessment of corporate governance performance
CMF 3.1.I
There are internal bodies, as well as actions and programs to ensure its proper operation, to
guarantee and assess corporate governance performance.
Code of Ethics and
Business Conduct
Culture, Ethics and
Sustainability Committee
Board of Directors
Induction Process
Corporate Policies
and Standards
Monitoring by
Internal Audit
Certification of Accounting
Standards
Certification of the Crime
Prevention Model (CPM)
Monthly Results
meetings
among others.
INTEGRATED ANNUAL REPORT 202328
OUR ETHICAL CULTURE
CMF 3.6.VII, 3.6.VIII
Through a variety of policies and documents, including the
Corporate Governance Manual, Code of Ethics and Business
Conduct, Crime Prevention Model, and Free Market
Competition Policy, among others, Coca-Cola Andina
fosters a corporate culture that is centered on adherence
to the law and the company’s values. These documents
also serve as guidelines for the conduct of all employees,
consultants, contractors, executives, and board members. In
keeping with this commitment, the Company is a member
of the Fundación Generación Empresarial, a non-profit
organization that guides companies on how to establish a
solid culture based on ethics and compliance.
Furthermore, a permanent and systematic communication
plan as well as a series of trainings have been developed to
ensure that employees at all levels are aware of this culture
of integrity.
CODE OF ETHICS AND BUSINESS CONDUCT
GRI 205-2 | CMF 3.6.VII
Coca-Cola Andina’s Code of Ethics and Business Conduct
-updated in April 2021- is communicated to the entire
organization and its subsidiaries. It guides the actions of all
members of the Company, without exception, to ensure that
their performance and commitment are carried out within an
ethical framework of laws and regulations, keeping in mind
the preservation of natural resources.
CODE OF ETHICS FOR SUPPLIERS AND THIRD PARTIES
GRI 205-2
Coca-Cola Andina maintains a duly disseminated Code of
Ethics for Suppliers and Third Parties, which aims to extend
the Company’s values-based commitment and adherence
to suppliers, contractors, and subcontractors with whom
we do business, as well as their intermediaries, while also
ensuring their compliance with the regulations of the various
countries in which they conduct business.
This is complemented with evaluations and the request
of documents that attest to the fact that these groups are
complying with the laws and base their actions on principles
of integrity in business management.
The application of this code implies that
failure to comply with it may result in the
application of a disciplinary measure.
Such disciplinary measure may also be
applicable to any other person who, with
respect to one of its employees, knows
or knows that a conduct prohibited by the
Code of Ethics and Business Conduct has
been carried out by such persons, and
does not take the appropriate corrective
action.
Principles of
the Code of
Ethics and
Business
Conduct
> Respect for people and the work environment.
> Legal and regulatory standards.
> Respect and responsibility for union activity.
> Prohibition of corrupt practices and bribery.
> Fraud.
> Accounting information.
> Conflicts of interest.
> Dealing with public officials, customers and
suppliers of the Company.
> Competition and fair dealing.
> Protection and proper use of Company assets
and information.
>
Internal loans.
> Obligation to report any illegal and unethical
behavior of the Company.
> Communities and environment.
> Leadership responsibility.
INTEGRATED ANNUAL REPORT 2023BOARD OF DIRECTORS AND PRINCIPAL OFFICERS
29
Our Board of
Directors
GRI 2-9, 2-11| CMF 3.2.I
The Company is
managed by a Board of
Directors elected by the
Shareholders’ Meeting.
Its mission is to look
after the interests of the
shareholders, protect
and enhance the value
of the Company’s assets
and define business
guidelines.
JUAN
CLARO GONZÁLEZ
RUT N°5.663.828-8
Chairman of the Board
Businessman
Member of the Company’s Board of
Directors since 2004, when he became
Chairman of the Board.
Experience: He has studies of civil
engineering and theoretical physics at
the Pontificia Universidad Católica de
Chile. He has developed an outstanding
business
representation activity by
chairing the Sociedad de Fomento Fabril
(SOFOFA), between 2001 and 2005,
the Confederación de la Producción
y del Comercio (CPC), between 2002
and 2005, and the Chile-China Bilateral
Business Council, between 2005 and
2007. He has served on the boards of
Gasco S.A. (1991-2000), CMPC S.A. (2005-
2011) and Entel S.A. (2005-2011). He was
the founding Chairman of Metrogas S.A.
(1994-2000) worked on the development
of the trans-Andean gas interconnection
and of the electric company Emel S.A.
(2001-2007).
Other positions: With more than 17 years
of experience in the mass consumption
and beverage industry, he is a director of
Melón S.A., of Agrosuper S.A., where he is
a member of the Risk Committee, and of
Antofagasta PLC, where he is a member
of the Sustainability and Stakeholders
is also an honorary
Committee. He
member of the Centro de Estudios
Públicos (CEP).
Member of the controlling group: No
Non-officer director
Independent pursuant to Law 18,046: No
GONZALO
SAID HANDAL
RUT N°6.555.478-K
Vice Chairman of the Board
Business Administrator
SALVADOR
SAID SOMAVÍA
RUT N°6.379.626-3
Director
Business Administrator
JOSÉ ANTONIO
GARCÉS SILVA
RUT N°8.745.864-4
Director
Business Administrator
Member of the Company’s Board of
Directors since 1993.
Member of the Company’s Board of
Directors since 1992.
Member of the Company’s Board of
Directors since 1992.
Experience: He holds a business
administration degree from Universidad
Gabriela Mistral, with specialization in
finance, best practices and corporate
governance. He
is Vice-chairman of
SOFOFA and director of Fundación
Generación Empresarial, from where
he promotes his vision on Corporate
Governance
business
practices.
good
and
With 30 years of experience in the
beverage and mass consumption
industry, he is a member of the Risk
Committee of Scotiabank Chile and of
the Ethics and Sustainability Committee
of Coca-Cola Andina, contributing with
his experience in Corporate Risk and
ESG matters.
Other positions: He serves as director of
Scotiabank Chile S.A. and of Holding de
Empresas Said Handal.
Member of the controlling group: Yes
Non-officer director
Independent pursuant to Law 18,046: No
Experience: He holds a business
administration degree from Universidad
Gabriela Mistral, with specialization in
business management.
He was a member of the board of
Envases del Pacífico S.A. and Envases
CMF S.A. He also participates in non-
profit organizations, such as Endeavor
Chile, where he was the chairman for
six years. He is advisor of the Centro de
Estudios Públicos (CEP).
Other positions: Currently, he is the
chairman of Scotiabank Chile S.A. and
of Parque Arauco S.A., chief executive
officer of Inversiones Caburga SpA and
Inversiones Cabildo SpA, and director
of several companies from diverse
business sectors.
Member of the controlling group: Yes
Non-officer director
Independent pursuant to Law 18,046: No
Experience: He holds a business
administration degree from Universidad
Gabriela Mistral with a specialization in
Finance. He has an Executive MBA and
PADE from the ESE of the Universidad de
Los Andes and a master’s in philosophy
and ethics from the Universidad Adolfo
Ibáñez. He is Chairman of the Board of
Banvida S.A., Past President of USEC and
director of Fundación Paternitas, as well
as General Manager of Inversiones San
Andrés (family holding) and Advisor of
SOFOFA. He has 25 years of experience
in the beverage and mass consumption
industry and a vast experience in risk and
cybersecurity in the financial sector.
Other positions: He is also currently
a director of Banco Consorcio, CN
Life Compañía de Seguros, Consorcio
Nacional de Seguros, Banvida S.A. and
Andes Iron SpA. He is also a member
of the Ethics, Culture and Sustainability
Committee of Coca-Cola Andina.
Member of the controlling group: Yes
Non-officer director
Independent pursuant to Law 18,046: No
INTEGRATED ANNUAL REPORT 2023EDUARDO
CHADWICK CLARO
LUIS FELIPE COELHO
DUPRAT AVELLAR*
MARIANO
ROSSI
GEORGES ANTOINE DE
BOURGUIGNON ARNDT
FELIPE
JOANNON VERGARA
RUT N°7.011.444-5
Director
Civil Industrial Engineer
Passport Nº FP471227
Director
Bachelor in Economics
Director Titular
DNI N°17761559
Director
Business Administrator
RUT N°7.269.147-4
Director
Economist
RUT N°6.558.360-7
Director
Economist
Member of the Company’s Board of
Directors since 2012.
Member of the Company’s Board of
Directors since 2023.
Member of the Company’s Board of
Directors since 2012.
Member of the Company’s Board of
Directors since 2016.
Member of the Company’s Board of
Directors since 2018.
30
at
Programs
Experience: He holds a business
administration degree from the School
of Economics of the Universidad de
Buenos Aires, specializing in Finance. He
has participated in Executive Programs
at the University of Michigan and IESE
(Switzerland) as well as in Executive
Development
The
Coca-Cola Company of Emory &
Wharton Universities
(USA). With 32
years of experience in the beverage and
mass consumption industry, he has been
Chief Financial Officer in Spain, Chief
Financial Officer (CFO) in Latin America
and General Manager
in Argentina
at The Coca-Cola Company. He has
participated as Director
in different
bottlers of the Coca-Cola System: Chile
(Embonor and Polar), Peru (JRL Lindley)
and Uruguay (Monresa), between 1999
and 2008.
Member of the controlling group: No
Non-officer director
Independent pursuant to Law 18,046: No
Experience: He holds an economist
degree from the Pontificia Universidad
Católica de Chile and has an MBA from
Harvard University. In the academic field,
he has been a professor of Economics at
the Universidad Católica de Chile, while
in the business world, he is co-founder
and currently President of Asset Chile
S.A., a corporate finance consulting
firm, and Asset AGF, an investment fund
management company. He also serves
as a Director
in several companies,
including Vivo Spa, where he has been
Chairman since August 2022, and
Tanica S.A., since May 2017. With more
than 10 years of experience in mass
consumption issues, he was a Director
of Soquimich S.A. (2019 - April 2022),
Empresas La Polar S.A. (2011-2015), Sal
Lobos S.A. (2006-2018) and Chairman
of the Directors’ Committee of Latam
Airlines Group (2012-2019).
Member of the controlling group: No
Non-officer director
Independent pursuant to Law 18,046: No
Experience: He holds a business
administration degree with a major in
economics from Pontificia Universidad
Católica de Chile and an MBA from
The Wharton School. Previously, he
was member of the board of directors
of the companies of Grupo Luksic,
development manager of Quiñenco
S.A., general manager of Viña Santa
Rita and assistant general manager of
Cristalerías de Chile S.A. In the academic
field, he is a professor at the School of
Administration and Economics of the
Pontificia Universidad Católica de Chile.
is a
Other positions: Currently, he
member of
the board of Forestal
O’Higgins (parent company of the Matte
Group), Quimetal Industrial S.A., Icom
Gestión Inmobiliaria SpA, Altis S.A. AGF,
Maquinarias y Construcciones Río Loa
S.A., Almendral S.A., Constructora e
Inmobiliaria EBCO S.A., Wenco S.A and
VIVO S.A.
Member of the controlling group: No
Non-officer director
Independent pursuant to Law 18,046: No
Experience: He holds a civil industrial
engineering degree with a major
in
Chemistry from the Pontificia Universidad
Católica de Chile, Class of 1981, and was
elected UC Engineer of the Year in 2017.
He is a recognized entrepreneur in the
agricultural sector, mainly in the wine
and beverage industries, with more than
40 years of experience, both in Chile
and abroad. He is considered as one
of the main promoters and developers
of the image of fine wines in Chile. He
was Chairman of Cervecería Austral
until 2007, Chairman of Viña Errázuriz
and Coca-Cola Polar until 2012 and is
currently a director and member of
the executive committee of Coca-Cola
Andina.
Other Positions: He is President of the
holding company of the Chadwick Claro
family, Founder and Director of Hatch
Mansfield Co. in England and Maltexco
S.A. He was Director of Sofofa until
2015, and also served as ABAC/APEC
representative of the Government of
Chile during the years 2018 to 2020. He
was selected in 2021 as one of the 25
people chosen from Imagen de Chile to
be part of the “Chilen@s Creando Futuro”
Network. He successfully participated
at the University of Oxford in The Oxford
Strategic Leadership Programme in 2013
and later he was a Fellow of the Advance
Leadership Initiative Program at Harvard
University, which he attended during the
year 2022.
Member of the controlling group: Yes
Non-officer director
Independent pursuant to Law 18,046: No
Experience: Since January 2023, he
has served as President of Coca-Cola
Mexico at The Coca-Cola Company. He
joined Coca-Cola Brazil in 2002 in the
Finance department, where he gained
experience in several roles in Finance
and Planning. He was also Director of
Market Development
for Coca-Cola
FEMSA’s territory in Brazil, and General
Manager of Southern Brazil operations.
He subsequently served as Vice
President and General Manager of The
Coca-Cola Company’s South African
franchise and led the Coca-Cola System
in South Africa, Swaziland and Lesotho.
From 2021-2022, he served as President
of Southern Operations for The Coca-
Cola Company. In this position, he was
responsible for operations in 6 Latin
American countries: Argentina, Bolivia,
Brazil, Chile, Paraguay and Uruguay.
Prior to joining the board of Coca-Cola
Andina in 2023, he served on the boards
of Arca Continental Bebidas in Mexico
from 2021-2022, and MOVER (Movement
for Racial Equity)
its
foundation until 2022. In addition, he was
chairman of the board of directors of
the Coca-Cola Brazil Institute between
2021-2022 and is currently chairman of
the board of directors of the Coca-Cola
Mexico Foundation.
in Brazil from
Member of the controlling group: No
Non-officer director
Independent pursuant to Law 18,046: No
He replaced Mr. Marco Antonio Araujo, who was a member
of the Board of Directors until May 31, 2023.
INTEGRATED ANNUAL REPORT 2023ROBERTO
MERCADÉ
GONZALO
PAROT PALMA
CARMEN
ROMÁN ARANCIBIA
DOMINGO
CRUZAT AMUNÁTEGUI
RODRIGO
VERGARA MONTES
Passport N°567901030
Director
Engineer
RUT N°6.703.799-5
Director
Civil Industrial Engineer
RUT N°10.335.491-9
Director
Lawyer
RUT N°6.989.304-K
Director
Civil Industrial Engineer
RUT N°7.980.977-2
Director
Business Administrator
Member of the Company’s Board of
Directors since 2019.
Member of the Company’s Board of
Directors since 2009.
Member of the Board of Directors since
2021.
He has been a member of the Board of
Directors since 2021.
He has been a member of the Board of
Directors since 2018.
31
Experience: He holds an
industrial
engineering degree from the Georgia
Institute of Technology, Atlanta (United
States). Previously, he was member of
the board of directors of ARCA-Lindley
in Peru, Escuela Campo Alegre
in
Venezuela and American International
School of Johannesburg
in South
Africa. He has 30 years of experience
in the beverage and mass consumption
industry. He was President of Coca-Cola
de Mexico where he also led the Coca-
Cola Foundation. He has developed
his experience in the regions of Latin
America, Africa and Asia- Pacific.
Other positions: He is currently Global
President of The McDonald’s Division at
The Coca-Cola Company.
Member of the controlling group: No
Non-officer director
Independent pursuant to Law 18,046: No
in
and mass
Experience: He holds a civil industrial
engineering degree from the Universidad
de Chile, a master’s
industrial
in
engineering degree with a major
Economics from the Universidad de
Chile and a master’s in economics from
the University of Chicago. His areas of
specialization are Business Economics,
Market Organization and Regulation,
Public Finance and Corporate Finances.
in the
With 23 years of experience
beverage
consumption
industry, he has worked as Head of
Studies at CCU S.A., Corporate Manager
of Studies and Development at Empresas
CMPC S.A., Executive President of Filiales
Envases y Productos de Papel CMPC S.A.,
General Manager and Director of Celulosa
del Pacífico, Corporate General Manager
of CMPC Tissue S.A. and Director and
Corporate General Manager of Copesa
S.A. During his career he has stood out
as Director, Chief Executive Officer and
Advisor of the Corporación Municipal and
Teatro Municipal de Santiago; Director
of the National Press Association and
of the Chilean-Argentine Chamber of
Business, Professor and Director of the
School of Economics and Business of the
Universidad de Chile; Professor and Dean
of Economics and Administration of the
Universidad Gabriela Mistral.
Other positions: Currently serves as
Director of AES Andes S.A.
Member of the controlling group: No
Non-officer director
Independent pursuant to Law 18,046: Yes
Experience: She holds a law degree
from Universidad Gabriela Mistral.
Former chief legal officer and head
of corporate affairs of Walmart Chile.
She has developed a solid experience
in the retail industry, working for 11
years at Walmart, 7 years at Cencosud
and 4 years at Santa Isabel. She has
risk
knowledge and experience
management, due to her role as Director
of Compliance and Ethics at Walmart.
Due to her knowledge and experience
in Corporate Governance, Sustainability
and Shared Value, she was appointed
Co-Chair of
the Sustainability and
Corporate Governance Committee of
SOFOFA. In the area of diversity and
inclusion, she has knowledge and
experience as a mentor and trainer of
women’s leadership programs.
in
Other positions: She
is currently a
member of the Legal Sustainability
Council of the Universidad Católica,
member of the Legal Circle of Icare,
advisor in Comunidad Mujer and Director
of Fundación Generación Empresarial.
She
is also member of the Ethics,
Culture and Sustainabilty Committee of
Coca-Cola Andina.
Member of the controlling group: No
Non-officer director
Independent pursuant to Law 18,046: No
As of March 2024, she also becomes a
Director of Grupo Patio.
from
Experience: He holds a civil industrial
engineering
the
degree
Universidad de Chile and an MBA from
The Wharton School of the University
of Pennsylvania. With more than 12
years of experience in the beverage and
mass consumption industry, he served
as Commercial Manager at Pesquera
José; CEO of Watt’s
Coloso-San
Alimentos; CEO of Loncoleche, CEO
of Bellsouth Chile and Deputy General
Manager of Compañía Sudamericana
de Vapores. He is a university professor
in the areas of marketing and sales at
the ESE of Universidad de Los Andes.
He has also served on the Boards of
Conpax, Construmart, Copefrut, Essal,
Principal Financial Group, Compañía
Sudamericana de Vapores and Viña San
Pedro de Tarapacá. In addition, he was
Chairman of the Board of Correos de
Chile and Chairman of the Sistema de
Empresas Públicas (SEP).
Other positions: Currently, he
is
member of the board of directors of Enel
Américas, IP Chile, SEP and Stars (Family
Office). Additionally, he
founding
partner of Fundación La Esperanza, a
foundation dedicated to rehabilitating
young drug addicts.
is
Member of the controlling group: No
Non-officer director
Independent pursuant to Law 18,046: Yes
Experience: He holds a business
administration degree from the Pontificia
Universidad Católica de Chile and a PhD
in Economics from Harvard University. In
the academic field, he is a professor at the
Economics Institute of the Universidad
Católica de Chile, while in his professional
career he was President of the Central
Bank of Chile (2011-2016) and advisor
of the same entity (2009-2011). He was
a director at Moneda S.A., Moneda AGF,
Entel S.A. and Banco Internacional. Due
to his experience in the Central Bank,
he has extensive knowledge of Risk
Management and Financial Matters, as
well as Cybersecurity and Sustainability.
Other positions: He is a Director of Banco
Santander Chile and Besalco S.A. He
holds the position of Senior Economist
at the Centro de Estudios Públicos
(CEP) and Research Associate at the
Mossavar- Rahmani Center at Harvard
University’s School of Governance. He is
also Director of the Fundación Nacional
para
la Pobreza
(National Foundation for Overcoming
Poverty).
la Superación de
Member of the controlling group: No
Non-officer director
Independent pursuant to Law 18,046: No
INTEGRATED ANNUAL REPORT 2023NOMINATION AND ELECTION PROCESS OF THE
BOARD OF DIRECTORS
GRI 2-10, 2-11 | CMF 3.7.III
The election of the members of the Board of Directors
is carried out in accordance with the election process
contained in Law 18,046 on Corporations, which establishes
the mechanisms for each shareholder to nominate their
candidate, as well as the deadlines for such nomination. The
regulation indicates that nominations may be received even
at the General Shareholders’ Meeting itself, except in the
case of candidates for independent director, which must be
presented at least 10 days prior to the meeting.
The Board of Directors of Embotelladora Andina S.A. is
composed of 14 directors who are proposed and elected
every three years by the General Shareholders’ Meeting,
through separate voting of Series A and B shareholders.
In accordance with Article 5 of the Company’s bylaws,
the holders of Series A shares elect 12 directors and the
holders of Series B shares elect 2 directors. As a result,
those candidates who receive the highest number of
votes are elected, and there must always be at least one
candidate among them who meets the conditions to be
considered independent, in accordance with the provisions
of the Corporations Law. For these purposes, a director is
independent when none of the situations described in
Article 50 bis of the Corporations Law apply to him/her,
and the formal requirements for nomination are met. In
accordance with its legal obligation, the Board of Directors
has complied with the number of independent directors
required by Chilean law.
The last election of the Board of Directors took place on
April 15, 2021 during the General Shareholders’ Meeting, thus
renewing this body in its entirety. In this regard, it should be
added that directors may or may not be shareholders and
will remain in office for three years, and may be re-elected
for an indefinite number of terms.
Regarding the election of the Chairman of the Board of
Directors, both Chilean law and the Company’s bylaws
do not establish a procedure according to which this
election must be carried out, nor do they establish any
special requirements for holding the position. In the case
of the Board of Directors of Embotelladora Andina S.A., the
Chairman does not hold an executive or managerial position
within the Company and is elected at the first Board meeting
held after its renewal.
SEPARATION OF FUNCTIONS
GRI 2-11 | CMF 2.3.1
In accordance with the Corporations Law, the position of
director is incompatible with that of manager or officer, a
separation of functions that is further specified in Article 17
of the Company’s Bylaws.
Regarding ownership and control, it is pertinent to note that,
as of December 31, 2023, the directors Eduardo Chadwick
Claro, José Antonio Garcés Silva, Gonzalo Said Handal
and Salvador Said Somavía have direct and/or indirect
ownership interests in the Company, while none of the
other members of the Board of Directors have shares in the
Company.
For more information on ownership and control of the
Company, see Chapter 7.
32
INDUCTION OF THE BOARD OF DIRECTORS
CMF 3.2.V
The Company conducts the induction process, which
entails the Chief Executive Officer giving the new director
a folder containing pertinent information for the exercise of
their position, within 15 days of the director’s appointment.
Important details are covered, including the organization’s
purpose and strategic goals,
its mission, vision, and
values; the guiding principles and values; and its inclusion,
sustainability, diversity, and risk management policies.
These documents also include the regulatory framework
that governs the operations of the Company, the Board of
Directors, and senior executives.
includes
folder also
information about
The
the
responsibilities that each member of the board of directors
has in accordance with current legislation.
Additionally,
interest as stated in the Conflict of
Interest Policy of the Company.
it clarifies conflicts of
if requested, meetings with
Lastly,
the Chief Executive Officer, the Chief
Financial Officer, the Chief Legal Officer,
and the Audit Unit, are all possible
during the Board induction process.
Adherence to national and
international codes
CMF 3.5
The Board of Directors of Coca-Cola Andina
has adopted a number of the good corporate
governance codes’ recommended practices,
although the Company has not formally adhered
to any of them.
If necessary, the Board of Directors is empowered
to assess the convenience of adhering to any of
the good Corporate Governance codes.
INTEGRATED ANNUAL REPORT 2023MATRIX OF DIRECTORS’ KNOWLEDGE, SKILLS AND EXPERIENCE
CMF 3.2.IV
ACTIVITIES OF THE BOARD OF DIRECTORS
CMF 3.2.VIII, 3.2.X, 3.2.XI
33
Soft drinks
industry
Mass
consumption
industry
Finance
Risks
Corporate
governance
Relationship
with
Sustainability
stakeholders Cybersecurity
Juan Claro
Eduardo Chadwick
José Antonio Garcés
Gonzalo Said
Salvador Said
Luis Felipe Coelho Avellar*
Domingo Cruzat
Georges de Bourguignon
Felipe Joannon
Roberto Mercadé
Gonzalo Parot
Carmen Román
Mariano Rossi
Rodrigo Vergara
*Mr. Marco Antonio Araujo was a member of the Board of Directors until May 31, 2023, and was replaced by Mr. Luis Felipe Coelho Duprat Avellar
DIVERSITY OF THE BOARD OF DIRECTORS
CMF 3.2.IX.B, 3.2.XIII.A, 3.7.III
At Coca-Cola Andina, diversity is a key factor for long-
term success, since having a wide range of perspectives
and experiences results in a better understanding of the
opportunities, risks and challenges faced on a daily basis,
strengthening decision-making and the relationship with the
different stakeholders.
A Board Diversity Policy has been established to address
potential gender-related barriers and social/cultural
barriers that may impede the diversity of experiences,
skills, and perspectives that should be represented on
the Company’s Board of Directors. The policy outlines the
general conditions and qualities that shareholders should
consider when recommending candidates for the position.
14
Total members of the Board of Directors
1
Woman
13
Men
11
Chilean
3
Foreign citizens
Board sessions of Coca-Cola Andina may be held in person, virtually, or in a
hybrid format pursuant to the decision of the directors during regular meetings
at least once a month An annual agenda is planned and distributed with
sufficient notice to determine the dates and subjects of each meeting.
Although there is no specific policy, in the event of contingencies, the Board of
Directors meets in accordance with the legal regulations and guidelines issued
by the Financial Market Commission (CMF) on remote operation. This allows for
continuity in the sessions.
In order to address all issues that are relevant to the optimal management of the
business, the matters to be discussed at each meeting are defined according to
the interests and requirements of the Company. In 2023, the Board of Directors
defined as key topics those related to finance, technology, sustainability and
risks, as well as the progress of the Company’s main operations, among others.
Each board meeting (held monthly) reports on the matters discussed in the
various committees of the Company with their respective topics, among which
are environmental and social issues. These matters, including the reduction of
the Company’s carbon footprint, are considered by the board when making
decisions regarding strategic issues, business plans, projects, budgets and
others.
The presence of an absolute majority of directors establishes the quorum, and
decisions must be approved by the affirmative vote of the majority of directors
present, unless the Bylaws or the law specify a higher quorum.
The Board of Directors met 12 times in 2023, in person or virtually, making up 100%
of the scheduled meetings. The meetings were conducted in compliance with
CMF General Rule No. 450, and the average attendance of directors was 96%.
In addition to the meetings of the Board of Directors, a group of directors
pays periodic visits to the Company’s plants and facilities. The purpose of
these visits is to meet with those responsible for each operation because,
given the characteristics and geographic dispersion of Coca-Cola Andina,
collaborative support is essential for risk management and analysis of the
challenges that may arise when implementing solutions. Thus, a group of
directors visits the four operations at least once a year, accompanied by the
Chief Executive Officer, Chief Financial Officer, and Chief Strategic Planning &
Digital Development Officer. They paid visits to the Company’s facilities in Brazil,
Argentina, and Paraguay in August 2023.
INTEGRATED ANNUAL REPORT 202334
SECURE, REMOTE AND PERMANENT ACCESS TO
THE INFORMATION SYSTEM
CMF 3.2.XII, 3.2.XII.A, 3.2.XII.B, 3.2.XII.D
TRAINING AND PERFORMANCE EVALUATION OF
THE BOARD OF DIRECTORS
GRI 2-17, 2-18 | CMF 3.2.III, 3.2.IX, 3.2.IX.A, 3.2.IX.C, 3.3.V
Directors have access to the Board of Directors’ notice of
meeting, which is a document that outlines the subjects to
be discussed at each meeting and is promptly distributed to
all Board members, via a specialized digital system that has
been in place since 2020. They can also access a repository
that holds the various reports and documents that will be
presented at the meeting, along with the corresponding
minutes.
Additionally, the directors have permanent access to all of
the previously mentioned documents through this digital
system, and they can securely and remotely consult them
whenever needed. Furthermore, the book of Minutes of
Board Sessions, which includes specifics on the various
subjects previously discussed at each meeting, is always
available to them.
The complaints and claims received through the Anonymous
Complaints Channel of the Company are also permanently
and securely accessible to directors.
Despite the lack of a formal policy on the Board of Directors’
and its committees’ performance evaluation, Coca-Cola
Andina is dedicated to the challenge of staying current
on issues that are pertinent to both individuals and the
environment in which the company operates.
The Board of Directors members receive regular training in
the form of conferences and/or lectures. They also have a
digital library where they can access a variety of materials
related to their roles. It should be noted that the Board of
Directors does not disclose the subjects of the training that
was conducted during the previous year.
Finally, although the Company does not have a policy for
hiring experts, the Board of Directors and its committees
have sufficient powers and resources to hire consultants
in the matters or problems they consider relevant for the
optimal management of Coca-Cola Andina. In this regard,
and for the year under review, the Board of Directors
incurred total expenses of Ch$496,109,056, of which
Ch$294,061,931 related to consulting expenses (including
various types of audits).
1
2
3
4
5
6
7
8
9
10
INTEGRATED ANNUAL REPORT 2023
35
BOARD OF DIRECTORS’ REMUNERATION POLICY
GRI 2-19 | CMF 3.2.II, 3.2.XIII.F, 3.3.III
The members of the Board of Directors have a remuneration
established annually by the General Shareholders’ Meeting.
According to the resolution of the meeting held on April
20, 2023, the gross monthly remuneration was set at
Ch$6,750,000. In addition, the Meeting resolved to provide
an additional remuneration for the Chairman of the Board
of Directors, amounting to a monthly gross amount of
Ch$6,750,000.
Finally, in the same instance, it was agreed to pay a gross
monthly remuneration of Ch$8,450,000 during fiscal year
2023 for each director serving on the Executive Committee,
except for the Chairman and the Chief Executive Officer; a
gross monthly amount of Ch$1,125,000 for each director
serving on the Culture, Ethics and Sustainability Committee;
and a gross monthly remuneration of Ch$2,250,000 for each
director serving on the Directors’ and Audit Committee.
There are no additional royalties, per diems, or other forms of
pay for the members of the Board of Directors beyond what
is mentioned above. These remunerations are provided to
them without regard to their gender.
Allowance Board
of Directors
Executive
Committee
Directors’ and
Audit Committee
(SOX)
Ethics, Culture
and Sustainability
Committee
Total
2022
2023
2022
2023
2022
2023
2022
2023
2022
2023
Juan Claro González 1
144
156
Gonzalo Said Handal
José Antonio Garcés Silva
Salvador Said Somavía
Eduardo Chadwick Claro
Gonzalo Parot Palma 2
Georges de Bourguignon Arndt
Rodrigo Vergara Montes
Felipe Joannon Vergara
Carmen Román Arancibia
Domingo Cruzat Amunátegui 2
Mariano Rossi
Roberto Mercadé Rovira
Luis Felipe Coelho Duprat Avellar 3
Marco Antonio Fernandes De Araujo 4
72
72
72
72
72
72
72
72
72
72
72
72
0
72
78
78
78
78
78
78
78
78
78
78
78
78
47
31
0
90
90
90
90
0
0
0
0
0
0
0
0
0
0
0
98
98
98
98
0
0
0
0
0
0
0
0
0
0
0
0
0
24
0
24
0
0
0
0
0
0
0
26
0
26
0
0
0
0
0
12
12
0
12
0
0
0
0
0
13
13
0
13
0
0
0
0
12
13
24
26
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
144
174
174
186
174
96
72
72
72
84
96
72
72
0
72
156
189
189
202
189
104
78
78
78
91
104
78
78
47
31
Total Gross
1,080
1,170
360
390
72
78
48
52
1,560
1,690
1. Includes an additional Ch$78 million as Chairman of the Board of Directors.
2. Independent director of the Company, in accordance with current regulations.
3. Joined the Board of Directors in May 2023.
4. Left the Board of Directors in May 2023.
Board of Directors’
Remuneration
(Ch$ million)
INTEGRATED ANNUAL REPORT 2023BOARD OF DIRECTORS’ COMMITTEES
GRI 2-9 | CMF 3.2.VII, 3.3.I, 3.3.II, 3.3.IV, 3.3.VII
The Board of Directors of Coca-Cola Andina has
established a number of support committees to
deliberate on matters of critical importance to the
Company. In these instances, the Internal Audit
area is in charge of assisting it in the control
of processes and ensuring adherence
to corporate policies and models.
In addition, external professionals
participate to review the financial
statements, as well as
internal control scenario and
mechanisms.
the
EXECUTIVE COMMITTEE
Date of creation
April 22, 1986.
Role and Main Functions
the Board of Directors, overseeing
the
Represents
Company’s permanent operations. Its powers are more
limited than those of the Board of Directors, which does not
deprive it authority.
Current and former members
< Mr. Eduardo Chadwick Claro
< Mr. José Antonio Garcés Silva
< Mr. Gonzalo Said Handal
< Mr. Salvador Said Somavía
< Mr. Juan Claro González
< Mr. Miguel Ángel Peirano
Meetings and expenses
This Committee meets monthly throughout the year. In 2023,
12 meetings were held, and no expenses were incurred.
Reporting to the Board of Directors
Reports monthly to the Company’s Board of Directors.
36
DIRECTORS’ COMMITTEE
Date of creation
Appointment of its current members at the Board of
Directors’ Meeting held on April 27, 2001, in accordance
with the provisions of Article 50 bis of Law No. 18,046 on
Corporations, and in accordance with the provisions of
Circular No. 1,956 of the Financial Market Commission.
Role and Main Functions
It complies with the provisions of Article 50 bis of Law No.
18,046 on Corporations.
Main activities during the year
In accordance with the provisions of Article 50 bis of Law
No. 18,046 on Corporations, the following are the tasks
implemented by the Directors’ Committee of Embotelladora
Andina S.A. During the year 2023, the Committee performed,
among others, the following activities:
> Examination of external auditors’ reports, the balance
sheet and other financial statements presented by the
Company’s administrators, expressing its opinion on
them prior to their presentation to the Board of Directors
and shareholders for approval.
> Analysis and preparation of proposal to the Board of
Directors of names for the external auditors and private
risk classifiers, which were suggested to the respective
Shareholders’ Meeting.
> Examination of background information regarding the
operations referred to in Title XVI of Law No. 18,046, and
report on those operations.
> Examination of remuneration systems and compensation
plans for managers, chief executives and employees of
the Company.
> Review of the budget of Transactions between Related
Entities (Production Joint Ventures).
> Review of Corporate Insurance.
> Review and approval of each Press Release related to
Company communications.
> Review of
in the four
Internal Control standards
Operations of the Company, including Critical Risks
in Accounting Processes, Compliance with Corporate
Policies, Tax Contingencies and status of Internal and
External Audit Observations.
> Analysis of the Risk Management Model.
> Review of the Crime Prevention Model Law 20.393 (and
its modifications).
> Review of Cybersecurity and Information Technology
progress.
> Review of
legal proceedings and analysis of
contingencies.
> Review of tax situation.
> Authorization of non-prohibited services.
>
Impairment Test Analysis.
> Review of CMF Official Notices.
> Preparation of Annual Manage
Current and previous fiscal year members
< Mr. Gonzalo Parot Palma (Chairman and
independent director)
< Mr. Domingo Cruzat Amunátegui (independent director)
< Mr. Salvador Said Somavía.
> Review of anonymous complaints.
Sessions and expenses
> Review and approval of 20F Report, and compliance with
Rule 404 of the Sarbanes-Oxley Act.
> Preparation of the Committee’s proposed operating
In 2023, 12 sessions were held. The Directors’ Committee
incurred total expenses of Ch$182,780,666, of which
Ch$122,100,275 related to consulting expenses (including
various types of audit services).
budget.
> Review of Internal Audit reports.
> Periodic
interviews with
Company’s external auditors.
representatives of
the
Reporting to the Board of Directors
Reports monthly to the Company’s Board of Directors.
INTEGRATED ANNUAL REPORT 2023ETHICS, CULTURE AND SUSTAINABILITY COMMITTEE
SARBANES-OXLEY AUDIT COMMITTEE
37
Date of creation
January 28, 2014.
Role and Main Functions
Monitors, identifies and adopts optimal measures to ensure
that the activities of employees and executives adhere to
the values and principles defined by the Board of Directors.
Its main functions are:
> Propose, promote and follow up on
initiatives to
strengthen the organizational culture, develop talents
and strengthen the commitment and motivation of
employees, to align
individual aspirations with the
Company’s Purpose.
> Establish and develop procedures that promote the
ethical conduct of people, in accordance with the
Company’s Code of Ethics and Business Conduct.
> Establish mechanisms to disseminate the Code of Ethics
and Business Conduct, and related general matters.
> Receive, hear and investigate reports of irregularities
commissioned by the Board of Directors and recommend
actions in each case. This Committee is also empowered
to propose amendments or modifications to the Code of
Ethics and Business Conduct.
> Monitor the progress of compliance with the goals
related to material sustainability issues.
Current and previous fiscal year members
< Mrs. Carmen Román Arancibia (Chairwoman)
< Mr. José Antonio Garcés Silva
< Mr. Gonzalo Said Handal
< Mr. Eduardo Chadwick Claro
< The Chairman of the Board of Directors is an ex officio
member.
Sessions and expenses
In 2023, 12 meetings were held, and incurred expenses
of Ch$71,546,419, all of which correspond to consulting
expenses (including different types of audits).
Reporting to the Board of Directors
Reports to the Board of Directors of the Company at the
nearest meeting.
Date of creation
Current and previous fiscal year members
Established by the Board of Directors on July 26, 2005,
as required by the NYSE and the SEC with respect to
compliance with the Sarbanes-Oxley Act. The current Audit
Committee was elected at a Board meeting held on April 27,
2021.
Role and Main Functions
It is directly responsible for the Company’s external audit
firms and the proper performance of their duties. It is
also responsible for analyzing the financial statements
and overseeing their dissemination, supporting financial
oversight and accountability, ensuring that management
develops reliable
internal controls, ensuring that the
Audit Department and independent auditors fulfill their
roles, and reviewing the Company’s evaluation practices.
Finally, the Audit Committee establishes the systems and
procedures for the receipt and treatment of reports and
complaints
internal accounting
controls or other auditing matters; and the confidential
and anonymous communication by employees to the
Company of accounting irregularities and auditing practices.
Its composition and terms of reference are set forth in the
Rules of the Sarbanes-Oxley Audit Committee, available on
our website.
regarding accounting,
< Mr. Gonzalo Parot Palma (Chairman and independent
director)
< Mr. Domingo Cruzat Amunátegui (independent director)
< Mr. Salvador Said Somavía.
Domingo Cruzat Amunátegui and Gonzalo Parot Palma
comply with the independence standards established in
the Sarbanes-Oxley Act, SEC and NYSE rules. In addition,
Gonzalo Parot Palma was appointed financial expert by the
Board of Directors as defined by NYSE and Sarbanes-Oxley
standards.
Meetings and expenses
The resolutions, agreements and organization of the
Sarbanes-Oxley Audit Committee are regulated by the
rules related to the meetings of the Board of Directors and
Directors’ Committee of the Company. Since its creation, the
Sarbanes-Oxley Audit Committee has met jointly with the
Directors’ Committee since their functions are very similar
and both Committees are composed of the same members.
During 2023, the Sarbanes-Oxley Committee incurred total
expenses of Ch$91,372,093, all of which corresponded to
consulting expenses (including various types of audits).
Reporting to the Board of Directors
Reports monthly to the Company’s Board of Directors.
THE COMPANY ALSO HAS A COMMITTEE, COMPOSED OF
DIRECTORS SPECIALIZING IN FINANCIAL MATTERS, WHICH
MEETS WHENEVER THE BOARD OF DIRECTORS REQUESTS IT,
TO DEAL WITH MATTERS WITHIN ITS AREA OF EXPERTISE.
INTEGRATED ANNUAL REPORT 2023FREQUENCY AND MONITORING OF STRATEGIC UNITS
BY THE BOARD OF DIRECTORS AND THE DIRECTORS’
COMMITTEE
CMF 3.2.VI, 3.3.VI
Internal
Audit
GRI 2-16 | CMF 3.6.VI
Risk
Management
CMF 3.6.IV
Sustainability
GRI 2-14
CMF 3.6.IV
The Company has a risk management process whose initial
guidelines were approved by the Board of Directors, while
the Directors’ Committee is responsible for oversight, for
which it meets with the Corporate Management Control,
Risk and Sustainability Management at least once a year.
The Committee reports to the Board on this meeting.
is convened between
A once-yearly meeting
the
Board of Directors and management to review the risk
management process and ascertain its proper execution.
During these meetings, an analysis of the current risk
matrix and the critical factors influencing the likelihood of
new risks are conducted. In addition, recommendations
and enhancements are incorporated to fortify the model.
Principal officers’ participation is evaluated in accordance
with the circumstances.
For the Company, sustainability is a long-term plan that
will be subject to adjustment over time. To this end, an
annual meeting between the Board of Directors and
Corporate Management Control, Risk and Sustainability
Management has been established, as well as monthly
meetings with the Culture, Ethics and Sustainability
Committee to discuss progress and challenges in the
work pillars. In addition, the plan for dissemination and
communication to the various stakeholders is analyzed.
The participation of the Company’s main executives in the
sessions is analyzed on a case-by-case basis.
The Board of Directors approves the Integrated Report
before it is presented at the General Shareholders’
Meeting. The report’s objective is to provide stakeholders
with pertinent information regarding the Company in the
domains of environment, society, and governance.
The Corporate Internal Audit Manager attends monthly
meetings of the Directors’ Committee, which periodically
monitors its functioning. The Board of Directors has also
agreed to meet semi-annually with the Corporate Internal
Audit Manager to discuss the following matters: annual
audit program, any serious deficiencies detected, irregular
situations that by their nature should be reported to the
competent supervisory bodies or the Public Prosecutor’s
Office, recommendations and improvements that in the
opinion of the unit would be appropriate to minimize
irregularities and the effectiveness of crime prevention
models implemented by the Company. A case-by-case
analysis is conducted regarding the attendance of the
company’s principal officers at the sessions, depending on
the issues to be addressed.
The external audit firm meets with the Board of Directors a
minimum of three times per year for the purpose of reviewing
the audit plan. This occurrence facilitates the identification
of potential discrepancies identified in administrative and
internal auditing systems, accounting practices, and serious
deficiencies or irregularities that require notification to
the appropriate auditing bodies. Similarly, it investigates
potential conflicts of interest that could emerge among the
auditing firm or its staff.
At least three times per year, the Directors’ Committee
meets with the external audit firm, and the inclusion of the
company’s most senior officers is assessed on a case-by-
case basis and in accordance with the subject matter.
External
Audit
CMF 3.6.V
38
MAIN PILLARS OF THE INTERNAL AUDIT
DEPARTMENT
THE INTERNAL AUDIT DEPARTMENT CONTRIBUTES
TO THE COMPANY IN ACHIEVING ITS OBJECTIVES
WITH A SYSTEMATIC APPROACH TO IMPROVE THE
EFFECTIVENESS OF RISK MANAGEMENT, CONTROL
AND GOVERNANCE PROCESSES, REPORTING DIRECTLY
TO THE BOARD OF DIRECTORS AND THE DIRECTORS’
COMMITTEE.
The main pillars of the department are:
>
>
Process Audit.
IT Audit (Cybersecurity, Ethical Hacking, Business and
Risk Impact Analysis).
Fraud Prevention Program.
>
> Corporate Risk Matrix (Testing).
> Corporate Policy Audit.
>
> Design of anti-corruption models for laws (FCPA, Law
N°20.393 of Chile and Law N°27.401 of Argentina).
SOX Matrix Audit (Testing).
> Ongoing monitoring of strategic variables.
> Operational audits (territorial coverage: inventories,
>
>
audits, among others).
Anonymous complaints and investigations (EthicsPoint).
Follow up (standardized implementation follow-up
model).
During 2023, the Board of Directors met three times with
the external audit firm and discussed, among other matters,
issues related to the Company’s financial statements, results
of the review of the 20-F report, relevant aspects of the
audit and the Company’s internal control situation.
The Board also met twice with the internal audit area, where
topics such as the planning of audit processes for the year
2023, the renewal of the certification of the crime prevention
model and the results of the internal audit of each of the
Company’s operations, among others, were discussed.
Finally, during 2023, the Board met once with the
Management Control, Risk and Sustainability area, where
the Company’s situation in these areas, the work plan and
opportunities for improvement were presented.
INTEGRATED ANNUAL REPORT 2023Principal
officers
CMF 3.4.I, 3.4.II
The Management Team or group of senior executives
reports to the Board of Directors through its senior officer, the
Chief Executive Officer, to whom the Corporate Managers of
various functional areas report (Administration and Finance,
Legal, Strategic Planning, Human Resources and IT), as
well as the General Managers of each of the operations (in
Argentina, Brazil, Chile and Paraguay).
The Chief Executive Officer is ultimately accountable to the
Board of Directors for achieving the strategic goals set by the
Board of Directors. Coca-Cola Andina’s corporate officers are
responsible for ensuring the sustainable creation of value,
within the framework of transparency, ethics and corporate
responsibility. The General Managers are responsible for the
immediate administration of the businesses of each of the
Operations.
10
Officers
6
Chilean
4
Foreign citizens
39
M
E
M
O
R
I
A
A
N
U
A
L
I
N
T
E
G
R
A
D
A
2
0
2
3
ADMINISTRATIVE STRUCTURE
Board of
Directors
Finance
Committee
Ethics, Culture
and Sustainability
Committee
Executive
Committee
Chief Executive
Officer
Directors’
Committee
Audit
Committee
Internal Audit
General Manager Argentina
General Manager Brazil
General Manager Chile
General Manager Paraguay
Chief Financial Officer
Chief Strategic Planning and
Digital Development Officer
Chief Legal Officer
Chief Human Resources
Officer
Chief Information
Technology Officer
INTEGRATED ANNUAL REPORT 2023234567891
40
MIGUEL ÁNGEL PEIRANO
ANDRÉS WAINER
FERNANDO JAÑA
Corporate
Officers
CMF 3.4.I
Chief Executive Officer
Electrical Engineer
In office since January 2, 2012
RUT 23.836.584-8
Chief Financial Officer
Economist
In office since November 1, 2010
RUT 10.031.788-5
He holds an electronic engineering degree from
the Instituto Tecnológico de Buenos Aires and has
postgraduate studies at Harvard Business School
and Stanford University. Previously, he was senior
engagement manager at McKinsey & Company and
was president of Coca-Cola Femsa Mercosur.
He holds a business administration degree with a
major in economics from the Pontificia Universidad
Católica de Chile and a master’s degree in finance
from the London Business School. He joined the
Company in 1996 and since 2010 he has been Chief
Financial Officer. Previously, he was development
at Coca-Cola Andina Argentina,
manager
administration and finance manager at Coca-Cola
Andina Chile and research and development
corporate manager at the Corporate Office.
Chief Strategic Planning & Digital
Development Officer
Industrial Civil Engineer
In office since May 2, 2019
RUT 12.167.257-K
He holds an industrial civil engineering degree from
Universidad Adolfo Ibáñez and a master’s degree
in logistics and supply chain management from
The University of Sydney, Australia. He joined the
Company in 2014 and has held his current position
since 2019. He was general manager of Coca-Cola
del Valle, manager of innovation and projects in
Coca-Cola Andina Chile, ecommerce manager
at Cencosud Supermercados and logistics and
distribution manager at CCU. He has also worked
as a teacher and researcher at Universidad Adolfo
Ibáñez.
JAIME COHEN
GONZALO MUÑOZ
MARTÍN IDÍGORAS
Chief Legal Officer
Lawyer
In office since September 1, 2008
RUT 10.550.141-2
Chief Human Resources Officer
Auditor Accountant
In office since January 1, 2015
RUT 7.691.376-5
Chief Information Technology Officer
Systems Engineer
In office since November 5, 2018
RUT 22.526.397-3
He holds a law degree from the Universidad de
Chile and a master law degree from the University
of Virginia, United States. Previously, he was
manager of legal affairs at Socovesa S.A. (2004-
2008); corporate banking lawyer at Citibank N.A.,
Santiago de Chile
international
associate at Milbank, Tweed, Hadley & McCloy,
New York (2001-2002); associate lawyer at Cruzat,
Ortúzar & Mackenna, Baker & McKenzie (1996-1999)
and lawyer in the area of financial and real estate
advisory at Banco Edwards (1993-1996).
(2000-2004);
He holds an auditor accountant degree from
Universidad de Chile; throughout his professional
career he specialized
in the areas of human
resources, finance, general management and trade
marketing. Previously, he was director of finance,
general manager and director of human resources
in various Latin American countries in the British
American Tobacco company. He has also served as
a professor of marketing at Universidad de Chile.
He holds a bachelor’s degree in systems from
Universidad John F. Kennedy in Argentina, with a
specialization in information technology. Previously
he worked for 18 years at Cencosud. During that
time, he served as CIO for the home improvement
division (2015-2018), regional manager of the SAP
center of expertise (2014-2015) and regional CTO
(2010- 2014). He also worked in different technology
positions in different companies such as Correo
Argentino and Arcor.
INTEGRATED ANNUAL REPORT 202341
FABIÁN CASTELLI
RENATO BARBOSA
JOSÉ LUIS SOLÓRZANO
FRANCISCO SANFURGO
General Manager
Industrial Engineer
In office since April 1, 2014
DNI 17.744.981
General Manager
Economist
In office since January 2, 2012
CPF 183.430.901-87
General Manager
Business Administrator
In office since April 1, 2014
RUT 10.023.094-1
General Manager
Mechanical Engineer
In office since January 1, 2005
RUT 7.053.083-K
General
Managers and
Executive Teams
by country
CMF 3.4.I
He holds an industrial engineering degree
from Universidad Nacional de Cuyo,
in a management
with specialization
development program at IAE, Argentina
and Donald R. Keough System Leadership
Academy. He joined the Company in
1994 and since 2014 he has been general
manager of Coca-Cola Andina Argentina.
Previously he held the positions of head of
the Mendoza sales department, business
development and planning manager,
marketing manager and commercial
manager. He was also director of AdeS
in Argentina, vice president of Asociación
de Fabricantes Argentinos de Coca-Cola
(AFAC) and Director of Cámara Argentina
de
Industria de Bebidas sin Alcohol
(Argentine Chamber of Non-Alcoholic
Beverages Industry).
Fernando Ramos
Administration and Finance Manager
Paola Rolando
Human Resources Manager
Pablo Bardin
Operations Manager
He holds an economist degree from
Universidade do Distrito Federal Brazil,
with specialization in business and post-
graduation studies
in business from
FGV Sao Paulo, Brazil and an MBA in
marketing from the FGV Rio de Janeiro,
Brazil. He joined the Company in 2012 as
general manager of Coca-Cola Andina
Brazil. Previously held the position of
general manager of Brasal Refrigerantes
(Coca-Cola bottler in the central-eastern
region of Brazil).
Marcio Bauly
Sales Manager
Rodrigo Klee
Operations Manager
David Parkes
Administration and Finance Manager
In charge of the
reporting areas
Santiago López Novotny
Supply Chain and Logistics Manager
Max Ciarlini
Human Resources Manager
Diego Garavaglia
Commercial Manager
Ariel Molina
Legal Manager
Daniel Caridi
General Manager Andina
Empaques Argentina S.A.
Fernando Fragata
Legal and Institutional Relations Manager
Isabel Salvador
Marketing Manager
in
He holds a business administration
degree from Universidad Adolfo Ibáñez,
the areas of
with specialization
marketing and finance. He joined the
Company in 2003 and since 2014 he has
been general manager of Coca-Cola
Andina Chile. He previously held the
positions of general manager of Coca-
Cola Andina Argentina and commercial
manager of Coca-Cola Andina Chile.
Prior
that, he was commercial
manager of Coca-Cola Polar.
to
a
in
specialization
He holds a mechanical engineering
degree from Universidad de Concepción
project
and
management from Universidad Adolfo
Ibáñez. He joined the Company in 1988
and has been general manager of Coca-
Cola Paresa since 2005. Previously, he
was manager of Comercial Dimetral
in Punta Arenas, branch manager of
Citicorp Punta Arenas and general
manager of Cervecería Austral in Punta
Arenas.
Alejandro Zalaquett
Administration and Finance Manager
Rodrigo Ormaechea
Growth, Strategy and Digital Transformation
Manager
Rodrigo Marticorena
People Manager
Pía Fertilio
Legal and Regulatory Affairs Manager
Alejandro Vargas
Operations Manager
Rodolfo Peña
Market Manager
Luz De María González
IT Business Manager
Álvaro Félix Rio García
Alcoholic Beverages Manager
Alejandro Nahmías*
Finance Manager
Melina Bogado
Commercial Manager
Leonardo Calvete
Quality Manager
María Teresa Llamosas
Human Resources Manager
Alejandro Varas
Production Manager
Julio Fiandro
Logistics & Supply Chain Manager
Ángel Almada
PAC Manager (Public Affairs and
Communications)
Rafael Ramos
Maintenance Manager
*Mr. Eduardo Yulita served as Finance Manager until December 31, 2023.
INTEGRATED ANNUAL REPORT 202342
REMUNERATION POLICY FOR PRINCIPAL OFFICERS
GRI 2-20 | CMF 3.4.III, 3.4.IV, 3.6.XI, 3.6.XII
The Directors’ Committee is the body in charge of reviewing
the compensation models and compensation plans
for managers, main executives and employees of the
Company. This review is carried out at least once a year and
does not include the participation of shareholders or other
stakeholders. The Company does not have an independent
Compensation Committee.
The plans, tailored to the specifics of each market, include a
fixed remuneration and a performance bonus, the amounts
of which vary based on the position and/or responsibility
undertaken. Performance bonuses are paid provided that
the personal goals previously defined for the Company and
each individual executive are met. In the case of the Chief
Executive Officer, his performance bonus varies mainly by
the consolidated adjusted EBITDA1 . The Corporate Officers’
performance bonuses are calculated based on consolidated
adjusted EBITDA1 in Chilean pesos, together with individual
goals, as defined by the Chief Executive Officer.
A percentage of the performance incentive bonus for certain
executives is indexed to the share price of the company
and postponed for a maximum of five years. Permanence
incentives are another feature of this pay plan that certain
executives receive after fulfilling specific terms in their roles
or responsibilities.
Finally, the variable compensation of the General Managers
of the operations is influenced by several factors, mainly
the consolidated adjusted EBITDA generated by their
operation in local currency; consolidated adjusted EBITDA
in Chilean pesos; market share and operating cash flow in
local currency; sustainability indicators - water consumption,
percentage of resin recycled in bottles in the operations
that apply and the percentage of returnability over NARTD2-
volume; and goals associated with digital development,
among others. The Chief Executive Officer may also include
if deemed appropriate. The General
individual goals,
Managers, for their part, communicate the respective
indicators to the line managers, according to the nature of
their functions.
None of the senior officers has any ownership interest in the
Company.
Remuneration of
principal officers
in 2023
CMF 3.4.II, 3.4.III
Ch$
6,846
million
Fixed remuneration paid
to principal officers
(2022 Ch$5,406 million)
Ch$
3,546
million
Remuneration in
performance bonuses
paid to principal officers.
(2022 Ch$3,400 million)
Ch$
0
pesos
Severance indemnities
paid to key executives.
(2022 Ch$0)
(1) Consolidated Adjusted EBITDA: includes revenues, cost of sales, distribution costs and administrative expenses included in the Financial Statements filed with the Financial
Market Commission and determined in accordance with IFRS, plus depreciation.
(2) NARTD: Non Alcoholic Ready To Drink
INTEGRATED ANNUAL REPORT 2023PREVENTION OF
CRIME AND CORRUPT
PRACTICES
GRI 205-1 | CMF 3.1.III, 8.1.5
CRIME PREVENTION MODEL (CPM)
CMF 3.1.III, 3.6.XIII
the
The Company establishes
regulations that comprise the Crime
Prevention Model, which is intended
to oversee and control the prevention of
corrupt practices and criminal activity, via its
Corporate Policy for the Prevention of Crime
and Corrupt Practices. This is accomplished
through initiatives that encourage law-abiding
behavior.
The scope of this Model, which is continuously
revised
legislative changes,
incorporate
to
extends to all franchised territories and includes
senior management, directors, and third-party
contractors of the organization.
The Company is presently revising its Crime
Prevention Model in collaboration with
external consultants
legislative changes that have been
incorporated.
reflect
the
to
Board of Directors
Embotelladora
Andina S.A.
Board of Directors and/
or Highest Administrative
Authority Subsidiaries
General Manager
Embotelladora
Andina S.A. and its
Subsidiaries
Audit Committee
Ethics, Culture and
Sustainability Committee
Anti-corruption laws and regulations
Crime Prevention Policy
Crime Prevention Manager
43
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Prevention Activities
Detection Activities
Response Activities
CPM Supervision and
Monitoring
Supporting Areas
Control Environment
Legal and Labor Instruments
Administration and
Finance Management
Legal Management
Human Resources
Management
Audit Management
Other Managements
Code of Ethics and
Business Conduct
Procedure for Complaints
Procedures and Internal
Rules and Regulations of
Order, Hygiene and Safety
Chapter Internal Rules of
Order, Hygiene and Safety
Annex Labor Contract
Annex to Service Contract
Sworn Statements
Directors and Senior
Officers
Crime Prevention Model Certification
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INTEGRATED ANNUAL REPORT 2023
44
To ensure procedural transparency, the Crime Prevention
Model is audited on an on-going basis by an external
organization authorized by the Financial Market Commission
in
(CMF). The most recent certification was obtained
December 2022, and its validity spans a period of two years.
In addition to preventing corrupt practices in general
and conduct sanctioned by Law No. 20,393 (including its
amendments), the purpose of this model is to ensure that
regulatory compliance programs are implemented across
the Company. The Board of Directors appoints a person in
charge with the responsibility of auditing, supervising, and
updating this model, as well as devising, in collaboration
with management, the means by which it can be effectively
applied and monitored.
This model
anti-corruption
contemplates different
regulations in force, such as the Chilean Law on Criminal
its
Liability of Legal Entities
amendments), the Foreign Corrupt Practices Act of the
United States of America (FCPA) and similar applicable
laws such as, for example, Law 27,401 on Criminal Liability
Applicable to Legal Entities of Argentina.
(Law No. 20,393 and
Coca-Cola Andina is committed to upholding all anti-
corruption laws, which govern its interactions with public
officials, donations (for charitable and social reasons as well
as to political parties and candidates), and its relationships
with suppliers and contractors. It is forbidden for anyone
representing the Company to promise, offer, or consent
to provide an undue financial advantage to any public or
private official, domestic or foreign, under any circumstances
or pretenses. Employees are also required to make sure that
the Company’s funds, assets, or the performance of acts and
contracts are never used for illicit or criminal purposes. They
are also required to report to their hierarchical superior any
situations that they discover fall into this category.
Only the Chief Executive Officer of the Company, the General
Managers of its four operations, or individuals specifically
authorized by them in Argentina, Brazil, Chile, and Paraguay
are permitted to communicate with public officials on behalf
of the Company.
CONFLICTS OF INTEREST
GRI 2-15 | CMF 3.1.III
The Corporate Policy on Conflicts of Interest incorporates an
action model aimed at preventing and mitigating the risks
associated with situations where conflicts of interest arise.
In addition, Coca-Cola Andina identifies its related bodies
through a formal declaration to directors and part of its
officers, which is kept in reserve.
Directors
General
Managers
Chief Executive
Officer
Officers required to
report related entities:
Managers
(first line reports to the
General Manager)
Corporate
Officers
and their direct reports,
their assistants and all
Corporate personnel
All IT,
purchasing,
credit, collections,
and second line
sales management
personnel.
INTEGRATED ANNUAL REPORT 202345
Number of
complaints by
subject matter
GRI 2-16
108
Total
0
Corruption
32
Workplace
harassment
3
Conflicts of
interest
10
Policy violations
0
Client Privacy
Information
1
Discrimination
2
Environment, safety
and health
0
Relations with
indigenous peoples
11
Sexual harassment
1
Human rights
0
Use of privileged
information
48
Other
ANONYMOUS REPORTING CHANNEL
GRI 2-16, 2-26 | CMF 3.2.XII.C, 3.6.IX, 5.5
The Directors and Audit Committee of Embotelladora
Andina S.A. requested the establishment of an Anonymous
Whistleblower Channel on the company website in order
to receive, assess, and investigate complaints pertaining
to accounting and auditing, as well as potential violations
of anti-corruption regulations, from employees and third
parties in general. This ensures the privacy of those who
report suspicious activity, as they can view the status of their
complaint using a code.
Every member of the Board of Directors has unrestricted,
instantaneous, permanent access to the reports they have
received, regardless of their location.
It should be noted that despite the fact that the majority
of complaints received through this channel have nothing
to do with the areas for which it was intended, they are
nonetheless assessed and looked into based on the severity
and nature of the complaints. 88 were investigated and
closed out of all the complaints that were received in 2023;
the remaining 20 are currently being reviewed.
Coca-Cola Andina’s Management has taken the following actions in response to
the different complaints received during 2023 through the Anonymous Reporting
Channel:
> Reinforcement of communication and institutional training.
> Analysis of work environment and behavior in the Company.
> Reassignment of employee positions.
>
Internal Audit investigations and reports.
> Field visits.
> Analysis of behaviors according to the Company’s Code of Ethics.
> Analysis and comparison of performance of reported sales channels.
>
Implementation of coaching programs.
> Analysis of the grounds for dismissal due to restructuring without personal
reasons.
>
Investigations.
> Reorganization of processes and creation of new workflows.
INTEGRATED ANNUAL REPORT 2023MAIN POLICIES AND
GUIDELINES
GRI 2-23, 2-24, 205-2 | CMF 3.1.I, 8.1.4
We have corporate policies and standards that are
required for the entire Organization and are continuously
being improved in order to uphold Corporate Governance
practices and guarantee their proper operation. Internal
Audit monitors how these regulations are being applied
in order to document the level of compliance and report
the findings to the Directors and Audit Committee. The
primary policies are available for stakeholders to view and
familiarize themselves with on our website. Despite this, all
of the Company’s policies and standards are available to
employees and are published.
Corporate
Governance
policies and
codes
The Company’s most
pertinent policies and
standards are listed in
the following excerpts,
arranged by subject.
46
Corporate Diversity Policy of the
Board of Directors
CMF 3.1.VI
This Policy aims to outline, in broad strokes,
the requirements and attributes that the
Company’s shareholders should take into
account when proposing candidates for the
Coca-Cola Andina directorship.
In order to better ensure the long-term
sustainability of the Company and create
value, this Policy aims to reduce any
potential barriers related to gender, society,
or culture that might in any way impede
the natural diversity of skills, experiences,
visions, traits, and conditions that should
exist on the Company’s board of directors.
Corporate Policy on Free Competition
in the Markets
CMF 3.1.III, 8.1.4
in the markets
is a
Free competition
fundamental pillar in our way of doing
business. Coca-Cola Andina is committed
to adhering strictly to the regulations
governing free competition in the markets
which, in general terms, penalizes anyone
who engages
in any activity, deed or
convention that prevents, limits, restricts
or hinders free competition or tends to
produce such effects, or that amounts to an
abuse of a dominant position in a market in
a way that could be detrimental to general
interest of the economy.
Corporate Governance
Manual
CMF 3.1.I
the use of
this document,
With
the
relationships between the entities that
oversee
the Company’s management
function and the control model put in
place to produce results for the various
stakeholders in terms of the economy,
society, and environment can be managed
effectively. Therefore, in order to achieve
operational efficiency targets and strategic
goals, the Manual defines and puts into
practice the administration, management,
functions, and
and control structures,
methodologies.
It also outlines plans
for integrating these guidelines into the
Company’s culture and functioning.
Code of Ethics and
Business Conduct
CMF 3.6.VII
Set of principles and ethical conduct
that guide the behavior of all employees,
executives, members of the Board of
Directors and third parties acting on their
behalf. It regulates among others, matters
such as conflicts of interest, accounting
information, internal loans, fraud, dealings
with public officials, clients and suppliers,
political and humanitarian contributions,
Law 20,393 and the Ethics Committee.
INTEGRATED ANNUAL REPORT 2023Corporate Policy for the Prevention of
Crimes and Corrupt Practices
GRI 205-2, CMF 3.1.III
This document serves to set the rules that
will govern the Company and its Subsidiaries’
adoption, use, and management of the
Crime Prevention Model.
Corporate Policy on Gifts and Hospitality
CMF 3.1.III
This Policy’s goal is to reduce the possibility
of corruption
in relation to giving and
receiving gifts and/or showing hospitality.
Corporate Donations Policy
It protects the Company’s
interests by
keeping it out of situations where corruption
arises as a result of donations. Regardless of
the size or type of donation, all contributions
must abide by this policy.
Anonymous Complaint Procedure
CMF 8.1.5
It covers the processes and abilities to
receive, assess, and look into complaints
about accounting, accounting controls,
auditing, and potential anti-corruption law
infractions from workers and other parties
at large, as well as those pertaining to
general accounting concerns. According
to the Company’s policies, this procedure
states that no member may directly or
indirectly retaliate against anyone who files
a complaint in good faith.
47
Human
Resources
Policies and
Codes
Corporate Human Rights Policy
CMF 2.1, 3.1.II, 3.6.I, 4.2
The international human rights principles
found in the United Nations Global Compact,
the
International Labor Organization’s
Declaration on Fundamental Principles and
Rights at Work, the Universal Declaration
of Human Rights, and the United Nations
Guiding Principles on Business and Human
Rights serve as the foundation for Coca-
Cola Andina’s Human Rights Policy.
Corporate Policy on Non-Discrimination
and Harassment, Respect for People,
Diversity and Inclusion
CMF 3.1.VII, 5.5
to promote
inherent worth,
This policy’s goal
the
is
integration of diversity and inclusion by
placing a high value on respecting each
person’s
irrespective of
race, sex, origin, age, religion, marital
status, sexual orientation, gender identity,
or mode of expression, disability, status as
a veteran, level of education, experience in
life, opinions, ideas, or beliefs. Additionally,
it aims to control and prevent sexual
harassment in the workplace in all of its
manifestations.
Crime
prevention
policies and
codes
Other policies
of interest
Governance
< Audit Committee Regulations
< Habituality Policy
< Corporate Delegation of Authority
Policy
Finance and accounting
< Accounting Policies
< Corporate Internal Control System
Policy
< Corporate Financial Investments and
< Code of Ethics Suppliers and Third
Financing Policy
Parties
< Corporate Policy on Management of
Conflicts of Interest and Related Party
Transactions
< Corporate Sustainability Policy
< Corporate Environmental Management
Policy
< Corporate Food and Beverage Waste
Policy
< Corporate External Communications
<
Policy
Insider Trading and Information of
Interest to the Market Management
Manual
< Corporate Power of Attorney Policy
< Corporate Risk Management Policy
< Corporate Policy Management
Framework
< Corporate Credit Granting Policy
< Corporate Policy on Currency Hedging
for Commodity Purchases
< Corporate Tax Policy
< Corporate Purchasing and Investment
Policy
< Corporate Annual Budget Policy
< Corporate Insurance Policy
Human resources
< Corporate Compensation Policy
< Corporate Policy on International
Movement of People
< Corporate Performance Policy
< Clawback Policy
INTEGRATED ANNUAL REPORT 2023RISK
MANAGEMENT
MODEL
Coca-Cola Andina has a Risk Management
Model that reaches all operations and
collaborators of the Company and promotes a
culture in which management responsibility is
shared by all.
RISK MANAGEMENT STRATEGY
The goal of the risk management strategy is to create
a culture and procedures
for handling pertinent
business risks so that, in the event that they arise, the
consequences can be controlled and contingencies are
in place.
POLICY AND METHODOLOGY
CMF 3.6.I
Based on a regulatory body that applies to the entire
company, the Risk Management Model is integrated by
a policy that sets governance and by methodologies that
give a common language for all operations. This makes it
easier to prepare risk maps, monitor them, and report to
the Board of Directors and senior management.
The Committee of Sponsoring Organizations of the
Treadway (COSO) and, particularly, relating to risks
associated with climate change, the Task Force on
Climate-related Financial Disclosure
(TCFD) provide
the Company with guidance in defining the policy and
methodology.
RISK AND SUSTAINABILITY MANAGEMENT GOVERNANCE
GRI 2-14 | CMF 3.2.VII, 3.6.IV, 3.6.V, 3.6.VI
48
Board
level
Executive
Level
Corporate
Level
Operations
Level
BOARD OF DIRECTORS
Safeguarding the Company’s value against various risks is one of its primary responsibilities,
along with knowing, comprehending, and improving the risk management culture.
Directors’ and Audit Committee
Ethics, Culture and Sustainability Committee
INTERNAL
AUDIT
Reporting to the Audit
Committee, it ensures that the
Board of Directors’ approved
guidelines are followed in the
risk management process,
including taking appropriate
mitigation actions
when needed.
CHIEF EXECUTIVE OFFICER
Management Team*
Corporate Sustainability and
Risk Committee**
Coca-Cola
System Forums
In charge of appropriately
managing relevant risks and
material Sustainability issues for
the entire Company.
In charge of establishing the
strategic goals for significant
sustainability issues and making
sure the prerequisites are met
for an appropriate mitigation
of risks.
Spheres for disseminating
the system’s best practices
and relevant trends regarding
Sustainability and Risks (ERM).
MANAGEMENT CONTROL, RISK AND SUSTAINABILITY CORPORATE MANAGEMENT
Unit in charge of detecting, quantifying, monitoring and
communicating risks and material sustainability issues.
Environment Department
Risk Management
Community Liaison
Department
Roundtables with operations
They meet periodically and independently to standardize
criteria and promote best practices.
GENERAL MANAGERS AND FIRST LINE
Their responsibility is to maintain adequate management of relevant risks and material
sustainability issues in their operation.
LOCAL RISK ADMINISTRATOR
The local coordination of the Risk Management process is its primary duty.
*Consists of the Chief Executive Officer, Corporate Officers and General Managers of Operations.
**The Corporate Sustainability and Risk Committee consists of: Chief Executive Officer, Chief Legal Officer, Chief Financial Officer, Chief Human Resources Officer, Chief Strategic Planning & Digital Development Officer and
of the Management Control, Risk and Corporate Sustainability Manager, as Executive Secretary.
INTEGRATED ANNUAL REPORT 2023RISK MANAGEMENT PROCESS
CMF 3.6.III, 3.6.VI
Identifying and assessing risks and their
severity
The Company assesses and organizes risks
into pillars or subcategories using context
analysis, disclosures or internal and external
conferences to the Coca-Cola system, and
the annual budgeting process. The probability
of occurrence and impact for each risk is
calculated, allowing the criticality or local
and particular severity of each risk to be
determined and prioritized for management.
Identifying and assessing
mitigation plans
thoroughly analyzing
This stage entails designing, implementing,
the mitigating
and
measures. The impact of the identified risks
and/or their contribution to lowering their
probability of occurrence are evaluated for
each.
Determining risk
exposure
After the Operations have put their mitigating
measures into place, the risk exposure, also
known as residual risk, is then ascertained.
The necessary actions and level of urgency
are determined by the severity of each risk
and its exposure.
1
2
3
Continuous Risk Management Process
6
5
4
Risk response plan reporting
and validation
Monitoring and
surveying
Critical analysis and ongoing
improvement
We seek to identify synergies and promote
the extension of good practices related to
risk mitigation and business model resilience
through coordination
instances, working
groups, critical analysis, and benchmarking
across operations.
Risk managers continuously monitor risks and
controls to ensure the continuity and quality
of mitigating actions.
its part, verifies risk
Internal Audit, for
processes and mitigation actions and reports
on its findings. To close the gaps, those in
charge develop action plans, the progress of
which is tracked on a regular basis.
the
Once
risks, controls, and effective
exposure have been identified, the results
are escalated to the Corporate level and the
Board of Directors for validation of mitigation
actions, residual risks, and the development
of new mitigations as needed.
49
RISK MANAGEMENT
TRAINING
CMF 3.6.VIII
DURING 2023, MORE THAN
2,000 COLLABORATORS RECEIVED
TRAINING IN THE MANAGEMENT
OF PARTICULAR RISKS, INCLUDING
GIFTS, FREE COMPETITION,
INSIDER INFORMATION, AND
CONFLICTS OF INTEREST, AMONG
OTHERS, WITH THE GOAL OF
FOSTERING AN EFFECTIVE RISK
CULTURE. THE TRAINING ALSO
INCLUDED INSTRUCTION ON
HOW TO IDENTIFY AND ADDRESS
RISK MATERIALIZATIONS.
FURTHERMORE, AROUND ONE
HUNDRED COLLABORATORS
RECEIVED TRAINING ON RISK
MANAGEMENT CONCEPTS.
INTEGRATED ANNUAL REPORT 2023RELEVANT BUSINESS RISKS
GRI 2-25, 205-1, 306-1 | CMF 3.6.II, 3.6.II.A, 8.1.4|
The following is a summary of the main risks affecting the business
50
We rely heavily on our
relationship with The Coca-Cola
Company, which has substantial
influence over our business and
operations. Non-renewal of our
authorization to produce and
market its branded products, or
other changes in our relationship,
may adversely affect our
business.
The beverage business
environment is changing rapidly,
including as a result of increased
health and environmental
concerns, such as epidemic
diseases, single use packaging,
and plastic bottles pollution, and
if we do not address evolving
consumer product and shopping
preferences, our business could
suffer.
Increased concern about the
health effects of sugar and other
sweeteners in beverages could
result in changes to the beverage
business that may adversely
affect our financial results.
Our business is highly
competitive, including with
respect to price competition,
which may adversely affect our
net profits and margins.
If our raw material costs increase,
including as a result of U.S.
dollar/local currency exchange
risk, price volatility and inflation,
our profitability may be affected.
Our business is subject to risks
arising from pandemics such as
the COVID-19.
Our insurance coverage may
not adequately cover losses
resulting from the risks for which
we are insured.
Significant additional labeling or
warning requirements may inhibit
sales of our products.
Our business may be adversely
affected if we are unable to
maintain brand image and
product quality.
If we are unable to protect our
information systems against data
corruption, cyber-based attacks
or network security breaches, our
operations could be disrupted.
Trademark infringement could
adversely impact our beverage
business.
We may not be able to
successfully implement our
expansion strategies or achieve
the expected operational
efficiencies or synergies from
potential acquisitions.
Weather conditions or natural
disasters may adversely affect
our business.
If we fail to comply with personal
data protection and privacy
laws, we could be subject to
adverse publicity, government
enforcement actions and/or
private litigation, which could
negatively affect our business
and operating results.
Perception of risk in emerging
economies may impede our
access to international capital
markets, hinder our ability to
finance our operations and
adversely affect our financial
performance.
Instability in the supply of utility
services and oil prices may
adversely impact our results of
operations.
Water scarcity, poor water quality
and energy shortages could
adversely impact our production
costs and capacity.
Climate change and legal or
regulatory responses thereto
may have an adverse impact
on our business and results of
operations.
Our ability to achieve our
environmental, social and
governmental goals are subject
to risks, many of which are
outside of our control and our
reputation and brands could be
harmed if we fail to meet such
goals.
INTEGRATED ANNUAL REPORT 202351
Our business may be adversely
affected if we fail to renew
collective bargaining labor
agreements on satisfactory
terms or experience strikes or
other labor unrest.
Our business is subject to
regulation, which is complex and
subject to change.
Our business is subject to
increasing environmental
regulation, which may result in
increases in our operating costs
or adverse changes in consumer
demand.
If we were to become subject
to adverse judgments or
determinations in legal
proceedings to which we are, or
may become, a party, our future
profitability could suffer through
significant liabilities, a reduction
of sales, increased costs or
damage to our reputation.
Adverse judgments or
determinations in tax
proceedings to which we are,
or may become, a party, may
have a material adverse impact
on our business and results of
operations.
The countries in which we
operate may adopt new tax laws
or modify existing laws or their
interpretations, to increase taxes
applicable to our business or
reduce existing tax incentives.
If we do not successfully comply
with laws and regulations
designed to combat corruption
in countries in which we sell our
products, we could become
subject to fines, penalties or
other regulatory sanctions, and
our sales and profitability could
suffer.
We may not be able to recruit or
retain key personnel.
A devaluation of the currencies
of the countries where we have
our operations, with regard to
the Chilean peso, can negatively
affect the results reported by the
Company in Chilean pesos.
The imposition of exchange
controls could restrict the entry
and exit of funds to and from the
countries in which we operate,
which could significantly limit our
financial capacity.
Geopolitical and other challenges
and uncertainties globally could
have a material adverse effect
on the global economy and our
business.
Negative information on social
media and similar platforms
could adversely affect our
reputation.
INTEGRATED ANNUAL REPORT 202352
RELEVANT BUSINESS RISKS ACCORDING TO THE LOCAL SITUATION OF EACH OPERATION
CMF 3.6.II.; 3.6.II.A Y 6.2.VIII
> Our business operations
in Argentina are
dependent on economic conditions in Argentina.
> Political and economic instability in Argentina
may recur, which could have a material adverse
effect on our Argentine operations and on our
financial condition and results of operations.
>
Inflation in Argentina may adversely affect our
operations, which could adversely impact our
financial condition and results of operations.
> Our business operations in Brazil are dependent
> Our growth and profitability depend significantly
on economic conditions in Brazil.
on economic conditions in Chile.
> Historically volatile political, social and economic
conditions in Brazil could adversely affect our
business and results of operations.
> The Brazilian real is subject to depreciation
and volatility, which could adversely affect
our business, financial condition and results of
operations.
> Civil unrest in Chile, the process to draft a new
constitution, and the health conditions resulting
from COVID-19 have had and could have in the
future a significant adverse effect on the general
economic conditions in Chile and our business,
results of operations and financial condition.
> Political developments in Chile could result in
> Our business operations
in Paraguay are
dependent on economic conditions in Paraguay.
>
Inflation in Paraguay may adversely affect our
financial condition and results of operations.
> The Paraguayan guaraní is subject to depreciation
and volatility, which could adversely affect our
financial condition and results of operations.
Inflation and
measures
increasing
economic uncertainty in Brazil.
the Brazilian government’s
to curb
including by
interest rates, may contribute to
inflation,
> Changes in tax laws may increase our tax burden
and reduce tax incentives and, as a result,
negatively affect the Company’s profitability.
> Brazilian tax proceedings can result in significant
tax liability
> The Argentine peso is subject to depreciation
and volatility, which could adversely affect our
financial condition and results of operations.
>
> The Argentine government has imposed, and
may in the future impose further restrictions on
currency conversions and remittances abroad,
which could affect the timing and amount of any
dividends or other payment we receive from our
Argentine subsidiary.
> The Argentine government’s ability to obtain
financing from international capital markets may
be limited or costly, which may impair its ability to
implement reforms and foster economic growth.
> The government may enact wage increases for
private sector employees, which could increase
our operating costs and affect our results of
operations.
> Governmental measures to prevent or respond
to social unrest may adversely affect the
Argentine economy and our business.
> Price control policies of previous governments in
Argentina, if reinstated in the future, may have
a material and adverse effect on our results of
operations in Argentina
instability.
> The Chilean peso is subject to depreciation
and volatility, which could adversely affect our
business.
>
Inflation in Chile and government measures to
curb inflation may disrupt our business and have
an adverse effect on our financial condition and
results of operations.
> A major natural disaster such as an earthquake,
tsunami or forest fires in Chile could negatively
affect the Chilean economy and our network
infrastructure.
RISK FACTORS RELATING TO THE ADRS AND COMMON STOCK
CMF 3.6.II.Y 6.2.VIII
1. Preemptive rights may be unavailable to ADR holders.
2. Shareholders’ rights are less well-defined in Chile than in other jurisdictions, including the
United States.
3. The market for our shares may be volatile and illiquid.
INTEGRATED ANNUAL REPORT 202353
RISKS AND OPPORTUNITIES ASSOCIATED WITH CLIMATE CHANGE (TCFD FRAMEWORK)
GRI 201-2 | CMF 3.1.II, 3.2.VII, 3.6.II, 3.6.II.A
DURING 2021 AND 2022, THE SUSTAINABILITY, RISK MANAGEMENT AND FINANCE AREAS, TOGETHER
WITH CORPORATE CITIZENSHIP, INITIATED A REVIEW PROCESS UNDER THE TCFD (TASK FORCE ON
CLIMATE-RELATED FINANCIAL DISCLOSURES) STANDARD. THE COMPANY’S COMMITMENT IS TO
FURTHER DEVELOP THE CORE ELEMENTS OF THE FOUR TCFD PILLARS AND TO FOCUS ON EXISTING
GAPS IN ORDER TO DRIVE FULL COMPLIANCE WITH THE DISCLOSURE STANDARD.
r
o
s
t
c
e
p
s
A
D
F
C
T
s
r
a
l
l
i
P
GOVERNANCE OF CLIMATE-RELATED RISKS AND OPPORTUNITIES:
Corporate governance of climate-related risks and opportunities is described earlier in this
chapter. See “Governance for Risk Management and Sustainability” section.
STRATEGY AND METRICS:
The physical and transition risks and opportunities that could arise from climate change were
identified in the 2021–2022 exercise under two scenarios (one with a gradual shift to a low-
carbon economy and the other with no action taken to reduce global GHG emissions) and
under time horizons up to 2030 that were in line with the sustainability strategy’s time horizon.
Following a prioritization and quantification process based on their potential financial impact,
the management actions necessary to mitigate these risks, the primary monitoring metrics,
and their 2030 targets were established.
RISK MANAGEMENT:
Incorporation of identified climate change risks into the current “Risk Management Model”.
INTEGRATED ANNUAL REPORT 2023
RISKS RELATED TO CLIMATE CHANGE
CMF 3.6.II: 3.6.II.A
The following table lists the risks, impacts, mitigation strategies, and related metrics.
Principal risks associated with climate change
Probability and impact
Actions
54
Transition scenario risk:
Increased costs of packaging raw materials.
Policies and laws aimed at preventing global warming are expected
to get stricter, with special attention paid to energy- and emission-
intensive sectors like the plastic resin industry.
Transition scenario risk:
Increase in fossil fuel prices.
Increasing regulation of fossil fuels through additional fiscal and
carbon pricing mechanisms may affect a key part of the value chain,
such as distribution and logistics in the delivery of products.
The risk that comes with more regulation of emissions related to the production
of plastics and energy inputs—including direct carbon pricing—may materialize,
driving up the cost of this raw material input.
>
>
Probability
low to medium
Cumulative effect on consolidated
adjusted EBITDA until 2030
Severity
Medium
Medium/High
When taking into account the company’s own fleet (>1,400 trucks in Brazil and Chile)
as well as the subcontracted fleet (>1,600 trucks), the materialization of this risk
would have an impact on transportation costs. Fuel costs account for between 5%
and 20% of transportation expenses, so fluctuations in these costs pose a risk to the
financial results.
Probability
very low to low.
Cumulative effect on consolidated
adjusted EBITDA until 2030
High
Severity
Medium
Increase the share of returnable packaging over total NARTD
sales, or increase the sales volume of returnable packaging over
total sales.. Target 2030: 42.8%.
Increase the use of recycled resin and the collection of single-
use bottles, or increase the % of recycled resin use over the total.
Target 2030: 50%..
Packaging recyclability. Target 2030: 100%.
Increase collection of packaging sold. Target 2030: 100%.
Reduce the weight of bottles.
>
>
>
> Conduct life cycle analysis of packaging (carbon footprint).
> Carbon footprint management: reduction of carbon footprint
>
emissions Scope 1,2,3.
Investments in more fuel-efficient distribution fleets and efficient
truck routing.
Physical change scenario risk:
Water scarcity as a result of drought and
decreased precipitation.
Production in water-stressed areas is impacted by a lack of water as a
result of decreased rainfall and drought.
The materialization of this risk would have an impact on water availability,
necessitating an initial reduction in production at the Renca bottling plant owing to a
raw material shortage.
Probability
very low to low
Cumulative effect on consolidated
adjusted EBITDA until 2030
Low
Severity
Medium
>
Improve water use efficiency, or improve the Water Use Ratio
(liter of water/liter of beverage produced).
Target 2030 WUR= 1.27.
> Communities: Access to water and water replenishment.
Coca-Cola System Goal: return 100% of water used in beverage
production.
Physical change scenario risk:
Suppliers of agricultural ingredients are
impacted by climate factors.
Climate-related variables that can alter crop yields or result in crop
loss include temperature, rainfall variability, and water stress.
Brazil’s sugar crop yields would be impacted by the materialization of this risk,
among other things. However, because the physical effects of climate change will
take time to manifest, there is only a gradual and moderate expected short-term
impact on business continuity and financial results.
Probability
very low to low
Cumulative effect on consolidated
adjusted EBITDA until 2030
Low
Severity
Low
> Grow in portfolio and sales of reduced and sugar-free products,
reducing the amount of kilocalories sold over total liters sold.
Target 2030: 40.75 kilocalories sold per 200ml. Kilocalories sold
over total liters sold.
Percentage of sales of reduced and sugar-free categories.
>
INTEGRATED ANNUAL REPORT 202355
OPPORTUNITIES RELATED TO CLIMATE CHANGE
GRI 2-25 | CMF 3.6.II, 3.6.II.A
Principal opportunities related to climate change
Impact
Actions
Returnable packaging is benefited by
new environmental regulations.
The materialization of this opportunity would enhance the Company’s already-
developed competitive advantage in terms of know-how in the management and
commercialization of returnable packaging.
Cumulative effect on consolidated adjusted EBITDA until 2030
Medium
>
Increase the share of returnable packaging over total NARTD
sales.
Target 2030: 42.8%. Returnable packaging sales volume over
total sales.
Increased liquid intake as a result
of rising temperatures
The relationship with the community and the financial results would both benefit
from this opportunity materializing.
Broadening of the portfolio to meet consumer preferences.
>
> Master plan for production and logistics capabilities.
Cumulative effect on consolidated adjusted EBITDA through 2030
Metric: Sales volume.
Medium
New and cheaper technology provides
opportunities to improve efficiency and reduce
operating costs.
If this opportunity materialized, it would improve water and energy efficiency and
make technology more accessible for distribution fleets that are more efficient.
>
*Investment in technologies to improve operational efficiency
and reduce costs.
Cumulative effect on consolidated adjusted EBITDA through 2030
Metric: Consolidated Adjusted EBITDA
Low
*Currently, we do not identify opportunities. With the exception of risks related to climate change.
INTEGRATED ANNUAL REPORT 2023
RISKS RELATED TO FREE COMPETITION
CMF 3.6.II.C, 8.1.4 | GRI 2-25
Engaging in conduct that violates the rules that govern free competition could seriously harm
our relationship with the community and our financial results. The most significant effects on
our business could include: sanctions and possible compensatory damages, damage to our
corporate image, and impact on sales.
The Company has implemented a Competition Compliance Program (the “Compliance
Program”) in order to reduce this risk. The program is based on an analysis of the risks that
are inherent in the business and consists of a number of documents and activities that aim to
reduce each of the risks that have been identified. Each activity is assigned a specific person
responsible for it, along with an opportunity.
One of the main pillars of the Compliance Program is an annual training program for
executives and collaborators. The course content and frequency are specifically tailored to
the responsibilities of the various roles involved.
Every year, an audit is conducted to verify the application of the Compliance Program in all
four operations.
RISKS RELATED TO CONSUMER HEALTH AND SAFETY
CMF 3.6.II.D
Consumer health risks brought on by product or input contamination or spoilage could
have a negative impact on corporate reputation, sales, and market leadership, as well as its
relationship with the community and financial results due to fines and potential indemnities.
Our commitment to producing the highest quality products is our primary mitigation
measure. We take significant precautions to minimize the risk of defects or contamination
in our products. These precautions include quality control programs for raw materials, the
manufacturing process and our finished products. We also have procedures in place to
correct any problems that are identified as quickly as possible.
There are three main lines of action to meet customer satisfaction, the norm and high
standards: certifications, sensory analysis program and monitoring the consumer complaint
indicator.
The risk has a medium/high impact and severity because of our commitment to the
community, but because of the mitigation measures put in place, the likelihood of it
happening is now very low or low.
For more details, see chapter 4 of this Integrated Annual Report.
56
DESCRIPTION OF EMERGING RISKS
CMF 3.6.II.E
Coca-Cola Andina considers risks that are new or gaining significance to be “emerging” if
they meet certain criteria: they originate from events outside the company; they are specific
to the activity; they have the potential to have a significant long-term impact; they may have
an impact on operations and require modifying the Company’s strategy or business model.
CHANGES IN BRAND IMAGE AND PRODUCT QUALITY
Consumers’ and authorities’ growing concern about the effects of sugar and
sweeteners, particularly on obesity, is a manifestation of the perception that
products are of low quality or potentially harmful to health. Furthermore,
worries regarding the effects of plastic on the environment could result in
fewer people purchasing our products that are packaged in plastic bottles
or in higher taxes, which would lower consumer demand.
This risk has a long-term, significant, and distinct impact on the business
since, in a few years, it may result in major changes due to ongoing legal
actions or threats against companies that commercialize and sell beverages,
which would have a substantial negative impact on profitability.
WATER SCARCITY, POOR WATER QUALITY AND POLLUTION
Water is the main ingredient in substantially all of our products. It is also
a limited resource in many parts of the world, facing unprecedented
challenges from overexploitation, increasing demand for food and other
consumer and industrial products whose manufacturing processes require
water, increasing pollution and poor management, lack of physical or financial
access to water, sociopolitical tensions due to lack of public infrastructure in
certain areas of the world and the effects of climate change.
If demand continues to increase worldwide and the quality of available water
continues to deteriorate, it would imply a significant increase in production
costs, reputational damage or the possibility of facing capacity constraints. In
addition, if periods of drought continue and are prolonged, operating costs
could be significantly affected due to water and energy shortages, while
changes in government regulations regarding the ownership or use of water
resources could also affect the supply of this resource.
We cannot assure you that water will be available in sufficient quantities and/
or quality to meet our future production needs or that it will be sufficient to
meet our current water supply needs; therefore, the potential impact of this
risk is long-term, significant and specific to the business.
INTEGRATED ANNUAL REPORT 202357
INFORMATION SECURITY AND
CYBERSECURITY RISKS
CMF 3.6.II.B
Coca-Cola Andina recognizes information security and
cyber-attacks as potential sources of business risk. As a
result, the company has developed and implemented a
global strategy that enables: (i) establishing an organizational
understanding
in order to monitor cybersecurity risks
related to its systems, people, assets, data, and capabilities;
(ii) safeguarding systems and assets (including data); (iii)
identifying deviations from established protocols;
(iv)
responding to cybersecurity incidents; and (v) restoring
business operations, as needed.
The CyberSafety framework adheres to the highest industry
standards, is constantly tested for Business Continuity
(BC) and Disaster Recovery (DR), and is maintained with
an integrated view of people, processes, and technology.
To strengthen its cyber resilience, the company adds
new controls and systems each year, as well as conducts
periodic and extensive testing of mitigation measures aimed
to address vulnerabilities discovered during Ethical Hacking
and Pentesting assessments. In addition, access to the
platform is now protected by a “Zero Trust” architecture.
This is supplemented by the outsourcing of infrastructure
and information security services via a subcontract with
one of Latin America’s top technology corporations. This
organization offers on-site support, a user help center,
network support, and cybersecurity monitoring. The
is controlled by a contractual
IT outsourcing service
agreement, which
is audited annually by an external
auditor to ensure compliance with critical service controls
ISAE 3402 standard. Throughout the
specified
selection process, all technology providers delivering SaaS
or on-premises applications are evaluated using the cyber
resilience methodology of INCIBE-CERT (Instituto Nacional
de Ciberseguridad de España).
in the
INFORMATION SECURITY AND CYBERSECURITY GOVERNANCE
BOARD OF DIRECTORS
Audit Committee
Among other things, this committee monitors risks arising from cybersecurity threats and is responsible
for establishing policies, guidelines and strategies for information security risks. It also evaluates the
scope and effectiveness of the cybersecurity and information security systems in place.
(Meets monthly and, once a year, reviews cybersecurity risks, controls, ongoing initiatives,
and future work plans).
INTERNAL AUDIT
Policies and
guidelines are reviewed
independently, with
comments and reports
issued to the Audit
Committee.
CHIEF EXECUTIVE OFFICER
Cybersecurity Committee*.
Assesses and monitors cybersecurity risks, approves the cybersecurity and contingency
strategy and direction presented by the CISO, and reviews security operational indicators,
control implementation status, project progress and future cybersecurity work plans.
(Under the direction of the CISO, it meets when a major threat materializes or at
least once a year).
CORPORATE INFORMATION TECHNOLOGY MANAGEMENT
Chief Information Security Officer (CISO)
Oversees and manages cybersecurity issues and risks, creating, managing and executing the cybersecurity
plan for networks, which are IT (information technology) and OT (operation technology). Oversees the
implementation of the enhancements, architectures, policies and standards defined by the Company.
Manages the IT risk map (RIA IT) and related mitigation plans.
MANAGERS AND LOCAL BIT TEAM
Managers, technical leaders, architects and specialists responsible for ensuring that safety
policies, norms, standards and procedures are respected within their cells and work areas.
Board Level
Executive
Level
Corporate
Level
Operations
Level
* Composed of the Chief Human Resources Officer the Chief Legal Officer the Chief Information Technology Officer, the Corporate Manager of Management Control, Risk and Sustainability, the
representative of the Corporate Internal Audit Management and the Information Security Manager (CISO).
INTEGRATED ANNUAL REPORT 2023
58
INFORMATION SECURITY POLICY
The goal of the information security policy is to safeguard information assets
from attacks by means of an ongoing procedure. It lays out general rules
for who is responsible for what, how to safeguard and manage information
risks, and how to access, handle, manipulate, process, transmit, store, and
do any other action involving information assets owned by the company.
This policy also specifies the classification of information, the definition of
responsibilities, and the use of digital technologies to support its execution.
Examples of these solutions include unifying information storage and
transmission systems, protecting information through Data Loss Prevention
(DLP) practices, and encrypting information stored on the Company’s
critical equipment.
In this context, each member of the Company is responsible for safeguarding
technological assets and protecting information in cyberspace, as well as
the infrastructure that supports it.
TRAINING AND DISSEMINATION
Coca-Cola Andina continuously updates its workforce on the steps taken to
advance cybersecurity, ensuring that they are all trained on the concepts
and threats related to this field. In order to achieve this, information security
management training is coordinated by the IT and HR departments, with
an emphasis on the services and software utilized. These efforts persisted
in 2023, and the Technology team also received training in cybersecurity
procedures, including safeguarding digital assets, secure development
practices, managing IT risk, and system modifications, among other things.
To find vulnerabilities, phishing exercises were also carried out.
INTEGRATED ANNUAL REPORT 202359
3
People:
developing
and caring
for our
talents
Collaborator figures in this chapter include all
consolidated subsidiaries.
INTEGRATED ANNUAL REPORT 2023LIVING THE PURPOSE
AT COCA-COLA
ANDINA
The challenge of articulating the Company’s Purpose to every
individual involved in the operations across the four countries it
operates in marked the start of 2023. This was made possible by
a communication strategy built around the pillars supporting
the purpose and incorporating partners and customers into the
everyday reality.
PROPÓSITO EN
RUTA (PURPOSE ON
THE ROAD)
MORE THAN 120,000
UNIQUE USERS
AND MORE THAN
470 HOURS OF
CONTENT WERE
VIEWED DURING THE
PROPÓSITO EN RUTA
CAMPAIGN, WHICH
WAS PROMOTED VIA
COCA-COLA ANDINA’S
LINKEDIN ACCOUNT.
60
Launched live, with the
CEO leading along with
the Chief Corporate Officers
and Operations General
Managers.
PIRIN G W I T H P U RPOSE
The significance
and weight of the
Purpose, as well as its
communicational role, are
strategically aligned with the
leadership of Coca-Cola
Andina and the Company’s
principal leaders.
S
N
I
P U RPOSE
R
U
EILIN G O
V
N
U
Launch in each of the
operations and Corporate
Offices.
Live, hybrid and virtual
meetings, led by the
General Managers of the
operations and Committee
Managers.
Integrate cultural aspects
and styles from each
country.
Empowerment of leaders.
E A D ERS
G L
AININ
R
T
568 leaders were
trained and then tasked
with carrying out the
communication strategies.
The training focused on
the Purpose’s inspirational
power as well as
communication tools.
Using dynamic activities,
pre-readings, and work
groups.
TIN G T O T H E O RGANIZA
TI
O
N
A
IC
N
U
M
M
O
C
Communication process
focused on the operational
role.
Communication cascades
led by the team leaders
themselves.
+80% of the staff has
participated in the Purpose
presentations.
Communication processINTEGRATED ANNUAL REPORT 2023If you want to know more about collaborator indicators, see chapter 9.
61
DEMOGRAPHICS OF OUR COLLABORATORS
COLLABORATORS BY OPERATION
16,628
Total Coca-Cola Andina collaborators
3,368
Total Argentina
8,055
Total Brazil
4,144
Total Chile
(Chile + Holding)
1,061
Total Paraguay
2,810
Women
376
Women
1,407
Women
864
Women
163
Women
2,992
Men
6,648
Men
3,280
Men
898
Men
13,818
Men
INTEGRATED ANNUAL REPORT 2023TALENT ATTRACTION
AND DEVELOPMENT
People are essential to achieving the goals of Coca-Cola
Andina; therefore the company focuses on improving
their well-being and bolstering its appeal as an attractive
employer. To this end, it has a Talent and Succession
Management Program that identifies and develops current
and future leaders, aligned with the Company’s strategy and
operational continuity. This involves attracting, retaining and
developing talent, contributing to the intellectual capital of
the Organization. Both leaders and employees play a key
role in this process, which is crucial for the development of
their careers and the continued success of the Company.
ANDINA ON LINKEDIN
CULTURAL AMBASSADORS
This platform has proven to be a successful
communication and talent acquisition tool,
contributing to the company’s Recruitment
& Selection (R&S) strategy. In 2023, more
than 160 publications were published, with
a total reach of 4,277,267
impressions,
allowing us to gain almost 69 thousand
new followers. In this vein, we launched
the first series of livestreams, with the goal
of communicating about the employer
brand’s distinguishing characteristics and
establishing new forms of relationship with
the community, which has resulted in over
30,100 views and 858 hours of published
content consumption through three events.
Through the participation of more than
300
individuals who follow operations
in Argentina, Chile, and Paraguay, this
program aims to increase the reach and
dissemination of content created on
LinkedIn. We give them tools to improve
their personal brand and the fundamentals
of being a brand ambassador in order to
strengthen their abilities as ambassadors.
MENTORING PROGRAM FOR
INTERNS - BRAZIL
Aims to give interns the resources they
need to succeed at the company by
offering courses on the knowledge portal
and communication channels and other
resources. Currently, this program has 14
participants.
If you want to know more about talent attraction indicators, see chapter 9.
62
Talent
retention
34.3%
of collaborators have more
than 6 years of seniority
Talent
attraction
63.5%
of collaborators are under
40 years of age
Talent
development
42.9%
of jobs are filled by
internal recruiting
YOUNG TALENT AT ANDINA
Over 50 people attended open days at
the Córdoba plant to
learn about the
requirements, values, and culture of
professionals. Under this program, 20 high
school interns were integrated into various
departments of the company, allowing for
the identification of future team members
and the strengthening of the connection
between students and the working world.
According to university students in Chile,
Coca-Cola Andina
is one of the most
attractive companies to work for, placing
it among the TOP 10 in the Merco Talento
Universitario - Chile Ranking.
Through courses on
the knowledge
portal and communication channels, the
Mentoring Program for Interns in Brazil gives
interns the tools they need to successfully
integrate into the company. This program
currently has 14 participants.
Lastly, the business received recognition
for its efforts to formalize employment and
promote good labor welfare practices in
Paraguay.
SUCCESSION PLAN
CMF 3.6.X
Coca-Cola Andina has a development model that includes
a talent management process, individual development
plans and internal mobility opportunities. It also has a
succession map for different levels of the organization with
high coverage indicators, which ensures business continuity
and strengthens the development and generation of growth
opportunities.
71.9%
of positions covered by the succession
plan incorporating 250 top managers
INTEGRATED ANNUAL REPORT 202363
AWARDS AND RECOGNITIONS
TOP 10 OF THE MERCO TALENTO RANKING ..
In 2023 we reached 8th place in this ranking, which recognizes the companies with the
greatest capacity to attract and retain talent in Chile, moving up 6 positions with respect to
the previous period.
EMPLOYER OF THE YEAR ...
During this year we were recognized for our contribution to the formalization of employment
and good labor welfare practices.
UNIVERSITY MERCO TALENTO RANKING ...
Coca-Cola Andina is located in the TOP 10 of the ranking, as one of the most attractive
companies to work for according to university students.
INTEGRATED ANNUAL REPORT 2023TRAINING
GRI 404-2 | CMF 5.8, 5.8.I, 5.8.II
Coca-Cola Andina promotes
capabilities that allow
the development of
its collaborators to acquire
knowledge and skills, as well as their internal mobility and
job retraining in different areas. Development and training
initiatives focus on highly specialized education
and training programs
and distribution processes, as well as on the
development of
and
sustainability and environment, and ethics
and code of conduct.
in sales, manufacturing
skills, competencies
employability,
occupational
safety,
job
If you want to know more about training indicators, see chapter 9.
64
16,628
Collaborators have been trained in at least one of the
subjects taught in 2023, which represents
100% of total staff.
US$1,118,018
Invested in education and training in 2023,
representing 0.04% of revenues for the period.
VIRTUAL AND IN-PERSON TRAINING
The virtual platforms, through Campus Koandina, offer
training tailored to the needs of collaborators, balancing in-
person and e-learning. Coca-Cola Andina provides a virtual
library with specific content for each country, including a
Portuguese version for Brazil.
As for in-person activities, meetings are organized to allow
teams to come together for collaboration and team building
in addition to training.
402,455
Total hours of training
314,349
Total hours of training
men
88,106
Total hours of training
women
Training hours
by operation
104,492
Total
137,514
Total
22,062
Women
82,430
Men
19,939
Women
117,575
Men
146,632
Total
(Chile + Holding)
42,410
Women
104,221
Men
13,818
Total
3,695
Women
10,123
Men
INTEGRATED ANNUAL REPORT 2023OUR TRAINING
PROGRAMS
65
Technical School of Manufacturing
Coca-Cola Andina Argentina focuses on developing new
skills in beverage production, addressing aspects such
as machinery handling, milling processes and production
lines to face the challenges that arise when creating new
products. The results of this program show a 615% growth
in 2023 compared to 2018, reaching a total of 113 people
trained this year and 1,592 skills developed.
The Art of Negotiation
GRI 404-2
It is directed at Coca-Cola Paresa’s Sales, Marketing, Trade
Marketing and Supply areas. The topics covered include
analysis of practical cases, reading, negotiation, review and
learning, as well as strategies to face difficult negotiations.
Negotiation principles and sources of power are explored.
In 2023, 30 people were trained for a total of 45 hours of
training.
Postgraduate course certified by the ICDA, Business
School of the Universidad Católica de Córdoba.
GRI 404-2
The objective is to foster and cultivate the necessary skills to
maintain competitiveness and lead in a constantly changing
environment, addressing the following topics: strategic
vision, corporate entrepreneurship, leadership and high-
performance teamwork, agile methodologies, creativity
and innovation with a focus on emotional intelligence and
storytelling. Conducted virtually through the Koandina
Campus, the 50-hour program benefited 75 executives of
Coca-Cola Andina Argentina.
Along the same vein, the Strategic Management program
addresses current issues to enrich the role of management
and provide tools to strengthen leadership skills, focused
on business strategy and a long-term perspective that
contributes to the sustainability of the operation.
Inspirational Leaders Academy
This initiative was implemented in the four operations
with the goal of promoting the connection and exchange
of learning among teams through interactive dynamics.
This collective effort culminated in the definition of the
competencies that characterize the Coca-Cola Andina
Inspirational Leader: Excellence in Management, Resolution
Capacity, Collaboration and Inclusion, Focus on Customers
and Value Chain Optimization, as well as the role of Coach
who guides and develops his or her teams.
Training of Trainers
This initiative focuses on the complete training of trainers
and instructors of Coca-Cola Paresa, through a dynamic and
participative methodology, using case studies, simulation
exercises and group dynamics to develop tools in a synergic
environment. The objectives of the program
include
identifying
learning trends, writing training objectives,
choosing methods to create content, structuring training
sessions, encouraging variety and participation, including
evaluation in the delivery and designing visual aids to
support the training. This initiative benefited 29 people with
a total of 348 hours of training.
Office 4.0: fleet mechanics training
Its objective is to train Brazil’s own fleet team in new
technologies and tools used in modern vehicles, improve
efficiency and reduce maintenance costs. The program
had an average of 128 hours of training per person, which
is constantly reinforced in order to maintain the operation at
optimum performance levels.
INTEGRATED ANNUAL REPORT 2023DIVERSITY
AND INCLUSION
CMF 3.1.VI, 3.1.VII
16.9%Women
+26.6%
of women within the
Company.
Commitment 2030
19
Different nationalities
If you want to know more about our diversity indicators, see chapter 9.
66
HUMAN RIGHTS POLICY
CMF 2.1, 3.1.II
COCA-COLA ANDINA’S HUMAN RIGHTS POLICY IS GUIDED BY INTERNATIONAL PRINCIPLES
INCLUDED IN THE UNIVERSAL DECLARATION OF HUMAN RIGHTS, THE INTERNATIONAL
LABOR ORGANIZATION’S DECLARATION ON FUNDAMENTAL PRINCIPLES AND RIGHTS AT
WORK, THE UNITED NATIONS GLOBAL COMPACT, AND THE UNITED NATIONS GUIDING
PRINCIPLES ON HUMAN RIGHTS AND BUSINESS.
strengthen
Coca-Cola Andina values diversity as a significant asset and
is committed to fostering an inclusive work environment.
Supports diverse employee perspectives and experiences
teams. Each collaborator’s
to
commitment to inclusion, diversity, non-discrimination and
the prevention of harassment is essential to maintaining a
productive and growing work environment based on trust
and mutual respect.
resilient
In order to meet this challenge, the Company has endorsed
the principles of the Coca-Cola System, which implies
undertaking the following obligations:
in
> Remove barriers
the hiring, promotion and
compensation of employees within the Company,
ensuring that these will be carried out objectively, based
on their skills, performance, abilities and experience.
451
People with
disabilities
6,733
Hours of training in
diversity and inclusion
> Ensure equal opportunity
and
intolerance of
discrimination.
> Promote diversity in all operations, implementing actions
that favor the hiring of people with special needs and
vulnerable minorities, allowing the full development of
their potential.
> Ensure respectful workplaces, with no tolerance for
harassment - physical or verbal - based on race, gender,
nationality, origin, religion, age, status or disability.
> Sanction any situation of discrimination, harassment or
any other type of disrespectful or excessive behavior,
ensuring that there are no reprisals of any kind as a result
of having reported or participated in any investigation in
relation to the aforementioned points.
INTEGRATED ANNUAL REPORT 2023TO PROMOTE VIOLENCE-FREE SPACES, WORKSHOPS, EMPLOYABILITY PROGRAMS FOR
PEOPLE WITH DISABILITIES, EDUCATIONAL WORKSHOPS IN PARTNERSHIP WITH VARIOUS
INSTITUTIONS TO ADDRESS ETHNIC-RACIAL SEGREGATION AND LGTBIQ+ ISSUES, AND
MENTORING TO STRENGTHEN WOMEN’S LEADERSHIP AND INTERNAL DEVELOPMENT
OPPORTUNITIES IN THE COUNTRIES OF OPERATION, AMONG MANY OTHER ACTIONS.
LGTBIQ+ Pride Month
joins
Coca-Cola Andina Brazil actively
the
celebration of Pride Month with the purpose o f
raising awareness and promoting gender equality. It
implemented the campaign “Feel the taste of being
the way you are”, which included a conference
led by Maite Schneider, a trans woman, to share
experiences on diversity and inclusion.
At Coca-Cola Andina Argentina, spaces for reflection
and awareness are provided to employees, along
with workshops for the human resources team and
leaders on the inclusion of trans people during this
month.
Talks on labor and sexual harassment
CMF 5.5
To raise awareness of harassment and its impact on
daily life, in Paraguay, together with the Ministry of
Women’s Affairs, information was provided on the
various types of harassment that affect society,
their effects and the importance of prevention and
protection.
Meanwhile, in Chile, through the Legal Department,
training was provided to managers on labor and
sexual harassment, with the aim of resolving
doubts and raising awareness in this area, with the
participation of approximately 200 leaders.
Integration of young people and retirement
processes
Inclusion of people with disabilities in the private
sector
GRI 404-2
Within the framework of the Generations Pillar, in
Argentina and Brazil Coca-Cola Andina seeks, on the
one hand, to integrate the new generations and, on
the other hand, to advise those who are beginning
their retirement process.
Thus, in alliances with universities, high schools and
governmental entities, we carried out internship
and job placement projects for young professionals
with no previous experience. On the other hand, we
work in advising people in the management of their
retirement processes, with psychological support
and the possibility of voluntary early retirement in
certain cases, in addition to special recognition as
a team.
the support of
In Brazil, with
the National
Commercial Apprenticeship Service ( SENAC), a
course focused on the skills needed to integrate i
n t o product packaging operations, stock control,
sales promotion and execution, replenishment of
merchandise at the point of sale and provision of
information to customers, promoting the insertion of
young people into the labor market as packagers,
operators and/or replenishers of merchandise.
Since 2022, a partnership has been developed
with the organization “Súmate”, from Argentina,
to address
the selection process of profiles
with disabilities, which is complemented by the
collaborative work with the employment portal
“Inclúyeme”, which collaborates in the search and
selection of profiles with disabilities.
In Brazil, together with the Ministry of Labor and
the Rio de Janeiro City Council, we participated in
forums and fairs to promote the employability and
inclusion of people with disabilities in the private
sector. In addition, a Brazilian sign language course
was implemented to strengthen the inclusion of
employees with hearing disabilities.
In 2023 in Chile, together with the TACAL Foundation,
a special program for people with disabilities
was implemented, the first one in the distribution
centers and in the shipping area, where 20 people
participated. Something similar was done
in
Paraguay, where courses were given on the various
forms of disability and sign language.
67
Fostering gender equity in our operations
In Argentina, the “Coca-Cola Andina Women”
conference was held
in commemoration of
International Working Women’s Day. This event
provided a space to connect, share experiences
and discuss past, present and future challenges in
the gender agenda. This allowed for reflection on
transformational milestones in the lives of women,
actions to promote gender equality, current issues
that drive future initiatives and issues such as
motherhood, care and stereotypes, encouraging
interaction and open discussion.
in
Brazil’s “Entre Elas” program seeks to strengthen
the sense of community and collaboration among
women
the company. Through mentoring,
participants share experiences, knowledge and
valuable advice, along with developing skills
related to their areas of interest. In 2023, the
initiative selected 52 women, including mentors and
mentees, to participate in the intensive mentoring
program for five months.
In Chile, through the “Mujeres Contigo” program,
women from Renca were trained in customer
service, effective communication and shipping
processes, which enabled 77% of the participants to
join the Company.
Finally, the “Promociona Chile” program, taught by
the Universidad Adolfo Ibáñez and CLA Consulting,
provides senior management skills to women from
various organizations. In this context, nine Coca-Cola
Andina Chile executives have already participated
and in 2023 the third graduating class graduated.
INTEGRATED ANNUAL REPORT 202368
SALARY GAP
POSTNATAL LEAVE
CMF 5.7
To promote a culture of equity and inclusion, Coca-
Cola Andina uses the HAY Grades methodology, which
and guarantees proportional
categorizes positions
compensation.
the
This methodology
responsibility and remuneration of each position, ensuring
that employees receive fair compensation according to their
job roles and responsibilities.
evaluates
If you want to know more about wage gap
indicators, see Chapter 9.
The Company promotes parental co-responsibility and
selfcare of its employees, following the parental legislation
in the four countries in which it operates. It has an Internal
Regulation that incorporates local laws and regulations on
pre- and post-natal time, adoptions and the option for both
the mother and the father to take care of the newborn. In
addition, to promote parental co-responsibility, Coca-Cola
Andina offers an extension of paternal postnatal days in
excess of local legal requirements.
509
Collaborators who
took parental
medical leave in 2023
Learn more about our postnatal leave
indicators i n chapter 9.
Health
benefits
Life Insurance in addition
to that required by law.
Medical
assistance and insurance.
Preventive
vaccination programs.
On-site
nutritionist.
100%
100%
100%
75%
75%
75%
50%
50%
FAIR
COMPENSATION
CMF 5.4.1
The Company has a Corporate Compensation Policy and a
competitive compensation package, which seeks to attract
and retain talented employees through a comprehensive
and diverse salary administration model and benefits
program. This includes maintaining consistency among
job classifications and recognizing individual performance,
based on the following guidelines:
> Promote equal opportunities in line with the reference
labor group in the market, for positions that require equal
competencies and responsibilities.
> Maintain consistency between job classifications and
employability, ensuring coherent treatment among the
different jobs and positions in the organization.
> Recognize the individual contribution, so that the best-
performing employees receive higher compensation, in
accordance with the policy.
> Provide compensation management through planning
and control of salary costs.s.
Education
benefits
Discounted rates for various
educational programs for
employees.
ADDITIONAL BENEFITS
GRI 401-2, 403-6 | CMF 5.8
Each operation determines the benefits to
which its employees are entitled, depending
on the type of employment relationship.
Full-time
collaborators
Part-time
collaborators
Social
benefits
Economic
benefits
100%
75%
Home Office.
100%
75%
Retirement
bonus.
100%
75%
Leave for study exams
above the law.
75%
50%
Academic excellence
scholarships to employees’
children for university studies.
25%
25%
Flexible hours for areas
where operations are not
affected.
Accompanying
retirees.
Lactation
room.
Nursery -
Cradle room.
75%
75%
50%
50%
75%
75%
75%
50%
School Kit, bonus for children
under 18 years of age.
Housing
subsidies.
100%
75%
50%
25%
INTEGRATED ANNUAL REPORT 2023CLIMATE AND
COMMITMENT
MANAGEMENT
Coca-Cola Andina is committed
to fostering an environment at
work that supports the growth
and performance of collaborators.
Through the use of quick surveys,
it puts into practice a Climate
Management model that measures
commitment and identifies areas for
improvement. The results and action
plans are then reported to the Board
of Directors once a year.
3.98
Average level of
commitment of Coca-Cola
Andina collaborators 2023*
*Scores based on a scale
of 1 to 5.
ENERGY PROGRAM - BRAZIL
Aims to honor the most dedicated workers by demonstrating
how their efforts reflect the ideals of Coca-Cola Andina
Brazil. The Internal Communications department gathers
nominations, which are then submitted to a panel of judges
who select two winners per business area each month. The
winners receive certificates and have an interview published
in the internal magazine Nossa Voz.
69
90%
Of collaborators participated in
this survey
88%
of collaborators would
recommend Coca-Cola Andina
as a great place to work.
COMMUNICATIONS MANAGEMENT
faces
informed and connected
inclusive manner. To achieve this goal,
the challenge of keeping
Coca-Cola Andina
in an agile
collaborators
Internal
and
Communications works continuously to improve tools,
ensuring that the entire Company is aware in a timely
manner of issues relevant to the organization.
As a result, in 2023, a tracking tool was put into place to
evaluate the efficacy of emails and make decisions using the
information gathered. Furthermore, when new hires in Chile
take on professional roles, they are given an On Boarding
handbook. This digital handbook covers a variety of subjects,
including the Company’s mission, values, and the first steps
in people development. This tool was distributed to about 70
individuals in 2023 along with the introduction of the policy
granting it to the leaders who oversee the admission of new
members.
In Paraguay, more communication screens were installed in
order to improve internal communication, ensure equitable
access to information, and offer greater flexibility when it
came to real-time information updates.
And finally, nearly 8,000 employees at Coca-Cola
Andina Brazil use the Pod+ app, which enables real-time
communication and eliminates the need for meetings
and emails. Every month, a podcast on the Junt+s portal
is presented which delves into Coca-Cola Andina Brazil
and offers an enhanced perspective of the reality of
collaborators. The platform is available on both computers
and mobile devices.
89%
of collaborators consider that
at Coca-Cola Andina they
feel very responsible for the
service quality they provide to
customers.
84%
of collaborators say they are
able to maintain a healthy
balance between work and
their personal commitments.
COMMITMENT MANAGEMENT AT COCA-COLA ANDINA
At Coca-Cola Andina, organizational commitment is managed through
an ecosystem of initiatives aimed at measuring, understanding,
communicating and highlighting its importance within the Company.
These are:
> ECO: Annual measurement of commitment in Coca-Cola Andina,
which targets 100% of the talents and is carried out at the beginning
of the year.
> Pulse of Commitment: Measurement performed at year-end on a
specially selected group of collaborators to evaluate the results of
the engagement strategies.
> Commitment Leaders: Regional webinars where collaborators who
are a benchmark in terms of their commitment share best practices
with the rest of the organization.
> Commitment Summits: Two-day meetings where all the work
teams that lead commitment management
in each of the
operations meet to capture cross-learning, train and review the
commitment management strategy.
> Commitment Route: Monthly meetings where
the entire
company is convened to learn more about the commitment
model, through external consultants.
INTEGRATED ANNUAL REPORT 202370
I
N
T
E
G
R
A
T
E
D
A
N
N
U
A
L
R
E
P
O
R
T
2
0
2
3
CONSOLIDATION OF HYBRID WORK
The hybrid work program demonstrates the dedication to
balancing employees’ personal and professional needs,
which helps to foster a positive work environment and
accomplish organizational goals.
Because of this, the Hybrid Work Policy—which calls for three
days of in-person work and two days of remote work each
week—was introduced in May 2023 in all four operations.
This program aims to uphold effective
interpersonal
relationships, foster teamwork, support remote work, and
guarantee excellent customer service.
The company determined the appropriate balance between
in-person and hybrid work at Coca-Cola Andina through
extensive analysis conducted in each of the company’s four
operating countries and external consultations.
94%
of collaborators expect to have
a hybrid model in the future
Main results (average)
of the survey on hybrid
work Coca-Cola
Andina 2023
47%
of collaborators consider that the
greatest benefits of the current
hybrid work model is PRODUCTIVITY.
40%
of collaborators have no concerns
about the current hybrid work model.
88%*
83%*
of leaders believe that the hybrid work
strategy implemented is the RIGHT
ONE.
of collaborators believe that the hybrid
work strategy implemented is the RIGHT
ONE.
*Does not consider Paraguay
INTEGRATED ANNUAL REPORT 2023
71
43.6%
Brazil
43.5%
Chile
66.4%
Argentina
Percentage of
workforce covered by
collective bargaining
agreements in 2023
GRI 2-30
22.0%
Paraguay
LABOR
RELATIONS
GRI 407-1 | CMF 8.1.2
to
Maintaining an atmosphere that encourages growth and
productivity is essential. Labor relations should be based
on collaborators’ commitment
inclusion, diversity,
nondiscrimination, and the prevention of harassment, all of
which are essential components of a mutually respectful
and trusting environment. The Code of Ethics and Business
Conduct and the internal rules established by the Company’s
Internal Rules of Hygiene, Order and Safety, encourages
respect for and protection of workers’ rights, even though
the company lacks a specific process to prevent and identify
regulatory noncompliance related to workers’ rights.
At Coca-Cola Andina we respect and uphold the right to
freedom of association in all countries where we operate.
The Company respects the right of its employees to
organize, join or not join a union without fear of retaliation,
intimidation or harassment.
UNIONIZATION RATE
includes third parties of the main business processes.
Argentina
Brazil
Chile
%
80 67.4% 67.5% 66.4%
70
60
50
40
30
20
10
0
2021
2022
2023
%
15
12
9
6
3
0
13.9% 14.1%
11.4%
2021
2022
2023
%
50
40
30
20
10
0
44.5% 43.5%
40.1%
2021
2022
2023
Paraguay
29.5%
21.3% 22.0%
2021
2022
2023
%
30
25
20
15
10
5
0
INTEGRATED ANNUAL REPORT 2023OCCUPATIONAL
HEALTH AND
SAFETY
GRI 403-1, 403-8 | CMF 5.6
Senior management is at the forefront of the commitment
to Occupational Health and Safety, which
responsible
contractors and third party suppliers.
involvement of all collaborators,
includes the
including
The Company’s health and safety management system
is based on its ISO 45001 certification. Through the
use of models and actions that go above and
beyond what is required by law in the countries
in which it operates, it fortifies its purpose,
policies, and programs. Subject to recurrent
third-party audits, this standard permits
an effective system implementation.
1.2
Accident rate
2023
0.5%
Percentage reduction
in accident rate
compared to the previous
period
0
Fatality rate
2023
(number of work accidents/ number of employees own staffing)*100
(Number of fatalities per work accidents/Number of employees own staffing)*100
0.2
Occupational illness
rate
2023
74.8%
reduction in the
rate of occupational
illnesses
compared to the previous
period
25.9
Average number
of days lost due to
accidents
2023
Occupational illness rate: (number of occupational illnesses / number of workers) *100
Average number of days lost due to accidents: (days lost due to accidents) / number of work accidents)
*For more information on OHS metrics, for own and contractors, please refer to page 208.
22,655
collaborators covered by BBSP*
* Behavioral Safety Program (includes in-house and third party
employees)
72
OUR HEALTH AND SAFETY PRINCIPLES
Coca-Cola Andina made the decision to support a genuine
cultural shift in which the company views health and safety
as a core value. This change is based on the understanding
that cultural transformation is a lengthy process that calls for
resources as well as a strong continuous and collaborative
work plan.
Ensuring the safety of oneself and others, including fellow
workers and communities, is a core principle of safe behavior,
which each employee bears personal responsibility for.
Our leaders must be committed to encouraging a culture
of safety and occupational health and making sure the
resources are available to support this culture. Nothing we
do can take precedence over circumstances that could lead
to harm.
Own staff
k O f c e
c
a
B
Industria
l
Occasional
contractors
i
s
e
c
v
r
e
S
Permanent in-house
contractors
TOTAL REACH
360
DEGREES
GRI 403-1
i
L
o
g
s
t
i
c
s
Restocking
Distribution fleet
S
ales
u tio n
ri b
t
D i s
Inter-plant fleet
INTEGRATED ANNUAL REPORT 2023SAFETY PILLARS AND MAIN INITIATIVES
Six safety pillars have been defined to guide each of the programs and initiatives in this area:
R O C E SSES
D P
N
ULES A
R
C U L T U R E
Objective:
To regulate behaviors through
the implementation of policies,
standards, codes, certifications,
periodic evaluations, and internal
audits, among other initiatives.
Objective:
To reinforce positive behaviors
through recognition, safety
programs, and the promotion
of positive leadership, among
other initiatives.
U N I C A T I ON
M
M
C O
Objective:
Improve information and
feedback on safety through
the development of goals,
satisfaction surveys, internal
communication bulletins, and
periodic meetings, among
other initiatives.
1
2
3
73
I
N
T
E
G
R
A
T
E
D
A
N
N
U
A
L
R
E
P
O
R
T
2
0
2
3
TRUCT U R E A
N D T E C HNOLOGY
Objective:
To improve safety through
infrastructure design and
maintenance, as well as
technological advancements
and the implementation of a
registration and statistics
methodology.
S
A
R
F
N
I
S
PART N E R
Objective:
To ensure that
contractors and third
parties follow safety standards,
rules, and processes, which
includes incorporating safety
goals and regulations into
contracts and establishing
the academy of safety
technicians, among
other initiatives.
E H E N S IVE HEALTH
R
P
M
C O
Objective:
Manage health and
quality of life from a variety
of angles, including mental
health programs, ergonomics,
preventing drug use, monitoring
work environments, controlling
overtime, among others.
4
5
6
INTEGRATED ANNUAL REPORT 2023
74
OCCUPATIONAL HEALTH AND EMERGENCY
SITUATIONS
GRI 403-3
takes a comprehensive approach
The company
to
employee wellness, combining preventive and reactive
strategies with personalized benefits to improve the quality
of work and overall quality of life. It also offers ongoing
medical and nursing advice on the prevention and detection
of occupational and ergonomic diseases. In addition, it offers
health benefits outside of the workplace, such as insurance,
priority access to examinations, and interest-free loans for
medical procedures.
We have a 24-hour medical service available in all of our
operations, including the production plants. This service is in
charge of providing any type of care and referring patients
as needed. In addition, to respond to emergency situations,
we have brigade teams with representatives in all areas
who organize emergency drills on a regular basis and are
supported by doctors present in the production plants.
EMPLOYEE PARTICIPATION AND CONSULTATION
PROCESSES ARE USED TO IMPLEMENT AND
EVALUATE THE OCCUPATIONAL HEALTH AND
SAFETY MANAGEMENT SYSTEM.
To detect potential risks and hazards, the company involves
exposed employees by forming working groups that include
safety teams as well as medical or health professionals.
For example, at Coca-Cola Andina Paraguay, we created
a QSE Management app that allows employees to
immediately report any incident or observation of unsafe
conditions or actions. These reports are then reviewed by
multidisciplinary committees. We are promoting the future
integration of this app into the rest of our operations.
RISK ASSESSMENT: ARGENTINA
is quite comprehensive.
The risk matrix of Coca-Cola Andina
Argentina
In
compliance with the ISO 12,100 standard,
this matrix is examined based on criteria
pertaining to probability, possible severity,
and exposure in terms of number of
people and frequency. Additionally, on
a biannual basis, the probability of risk
is assessed in accordance with other
sub-variables pertaining to processes,
infrastructure, training, and the human
component in order to obtain a risk scale
that allows reducing them to zero.
MITIGATING SIGNIFICANT OCCUPATIONAL HEALTH
AND SAFETY RISKS TO THIRD PARTIES
GRI 403-7
To reduce the accident rate, a comprehensive safety
management system known as 360 management was
implemented, involving all Coca-Cola Andina collaborators.
The main contractors must adhere to the same safety
standards through contracts that include commitments
such as proof of risk plans and trainings. Each operation has
remunerated incentives and follows strict standards and
protocols that are constantly assessed.
HAZARD IDENTIFICATION, RISK ASSESSMENT AND
INCIDENT INVESTIGATION
GRI 403-2
Our operations include procedures for hazard identification
and risk assessment, which establish mechanisms for
identifying, analyzing, and assessing the likelihood and
severity of human activities. The review process is periodic,
and it includes mitigation controls in accordance with
ISO 45001, resulting in a residual risk level value. This
assessment is carried out by a multidisciplinary team that
has been trained and specialized and has a thorough
understanding of the tasks at hand as well as occupational
safety. The Hazard Identification and Risk Assessment
Matrix is a comprehensive document that details all of the
tasks completed, assessments conducted, and mitigation
mechanisms implemented.
The incident analysis process includes describing what
happened, searching for root causes using various methods,
proposing corrective and preventive actions, identifying
responsible parties, and following up on actions. This process
is guided by direct supervision and expert advice from
OHS specialists. Furthermore, there is a SIF/SIFp (Serious
Incident or Fatalities or Potential) program that applies to
incidents with serious consequences or the potential to
cause something serious, and an interdisciplinary committee
is formed to deal with each individual case.
INTEGRATED ANNUAL REPORT 202375
JOINT HEALTH AND SAFETY COMMITTEE
GRI 403-4
In compliance with legislation, Coca-Cola Andina Chile maintains a Joint
Health and Safety Committee with equal representatives of the company
and workers, elected in open voting and reported annually to the Mutual
de Seguridad. In addition, a People’s Health and Safety team reports
regularly on the Company’s accident rate results and goals.
OCCUPATIONAL HEALTH AND SAFETY TRAINING
GRI 403-5
The Company has implemented an annual training plan
developed through committees and meetings to identify
training needs. Talks, workshops, and evacuation drills were
held in the subsidiaries in 2023, in addition to critical technical
trainings to prepare workers for specific roles. These plans
cover the entire company on various levels.
Some of the most important training programs in 2023
included first aid, electrical safety, machine risk assessment,
working at heights, personal protective equipment, and the
use and handling of fire extinguishers.
67,912
Hours of training on
safety issues
29,237
People trained in
safety
INTEGRATED ANNUAL REPORT 202376
4
Market presence,
clients and
consumption:
refreshing
moments
INTEGRATED ANNUAL REPORT 2023OUR MARKET
PRESENCE
GRI 2-6
Coca-Cola Andina operates in Argentina, Brazil, Chile, and
Paraguay, allowing it to diversify its sources of volume,
revenue, and adjusted EBITDA. In each of its franchises, the
main source of business is non-alcoholic beverages, which
represent 94.7% of sales volume.
77
272,504
Total clients
57.4 million
Total potential consumers
TOTAL COCA-COLA ANDINA
Market Share
Total annual
per capita
consumption
(8 oz bottles)
Volume
percentage
by sales
channel
Volume
percentage
by product
category
59.9%
46.8%
15,4%
62.8%
64.7%
41.8%
24.6%
46.5%
37.9%
75.1%
61.1% 56.6%
Soft drinks
Juices and others
Waters
Market share position
1º
1º
2º
1º
1º
1º
1º
2º
2º
1º
1º
1º
225
251
336
Soft drinks
Juices and others
Waters
20
23
23
23
111
58
197
21
28
11%
On-Premise
21%
Wholesale
5%
Beer and other
alcoholic beverages
12%
Juices and other
non-alcoholic beverages
37%
Mom & Pops
30%
Supermarkets
71%
Soft drinks
12%
Waters
Note: Totals may not add up due to rounding.
7%
33%
28%
23%
13%
13%
13%
32%
11%
32%
33%
30%
46%
36%
52%
0%
8%
11%
38%
14%
80%
0%
8%
9%
84%
2%
11%
8%
79%
13%
16%
19%
63.8%41.9%37.6%2512839INTEGRATED ANNUAL REPORT 2023Product image
Prices
Advertising
Popular size bottle
availability
Distribution
capacity
Disposal of returnable
bottles at retailers or
consumers
78
Largest
Competitor
ABInBev
American Beverage Company o AmBev
Embotelladora Chilenas Unidas (ECUSA),
subsidiary of Compañía Cervecerías Unidas S.A. (CCU).
Embotelladora Central S.A
COMPETITION
GRI 2-6 | CMF 6.1.II
In the franchised territories, the Company faces
intense competition, mainly from soft drink bottlers.
Areas of greatest
soft drink
competition
AWARDS AND RECOGNITIONS
Latam RGM 2023 Certification
Sustainable Business Seal
E2E Coolers Program
Digital Commerce Capabilities
in
Best practices
revenue management are
highlighted through pricing and portfolio strategies.
Coca-Cola Andina Brazil’s RGM team received Gold
Level Certification for their highest score in the RGM
LATAM 2023 award.
Coca-Cola System Brazil Evolution
Program
Coca-Cola Andina Brazil’s Customer Service
team placed third in the Coca-Cola System Brazil
Evolution Program. This award is given out annually
and is intended to reward and highlight customer
service-related actions.
The Municipality of Godoy Cruz honors
the
incorporation of good corporate practices by
the business and productive sectors through the
“Sustainable Companies of Godoy Cruz” Program.
Certificate that recognizes excellence in EDF’s
operations, awarded by The Coca-Cola Company.
Coca-Cola Andina Argentina ranked Top 1 in the
Southern Cone and Top 2 in LATAM.
Awarded by The Coca-Cola Company in recognition
of Coca-Cola Andina Argentina’s digital commerce
tools and processes.
MIC for Innovation
Prospera
Cyber Awards 2023
Coca-Cola Latin America COPA of excellence
named the Company one of the best in the region
for the most pertinent strategic initiatives for Latin
America in the traditional channel.
www.miCoca-Cola.cl was chosen by the public of
cyber.cl as the brand with the most likes in the Food
and Beverage category during CyberMonday 2023.
In the category of soft drinks and juices, Coca-
Cola Andina Chile ranked #1 in the Most Innovative
Companies 2023 Ranking. Every year, the ranking
measures and compares seven essential aspects
of
leadership,
organization, innovation process, use of strategic
assets, and value creation impact.
innovation:
strategy,
culture,
Top of Mind (TOM)
Major Industries 2023
Brand Ranking
For the eighth year in a row, Coca-Cola Paresa was
the brand that Paraguayans remembered the most.
Furthermore, it won the title of most remembered
brand in 2023 for the following categories: Soft
drinks (Coca-Cola), Tetra Juice (Ades), Isotonic
(Powerade) and Mineral Water (DASANI).
It highlights the valuable contribution of industries
to the economic development of the country. Award
winners included 45 distinct industries, including
steel,
textiles, dairy products, construction,
beverages, and pharmaceuticals.
The Non-Alcoholic Soft Drinks category winner
was Coca-Cola Paresa; the Juice category went to
Frugos, and the Water category went to Dasani.
Top of Mind (TOM)
Coca-Cola Paresa was the recognized brand in the
Soft Drinks category, while Ades and Powerade, in
Tetra Juice and Isotonic Juices, respectively.
Most valued brand by consumers
In Paraguay, Coca-Cola and DASANI were named
the most valued brands in the Prestigio 2023 and
Ranking of Brands 2023 rankings.
5th place in the list of Top Tax
Contributors
Based on our 2022 tax contributions, we received
recognition this year from the Secretary of State for
Taxation SET.
Recognition Grupo Impulsor Economía
Circular (Circular Economy Driving Group)
Coca-Cola Paresa received an award for
its
contributions to the circular economy from the
Paraguayan National Directorate of Climate Change
and the Ministry of the Environment and Sustainable
Development. Additionally, we were acknowledged
for our responsible consumption by the Ministry of
Industry and Commerce and BID LAB through the
Grupo Impulsor Economía Circular.
Prestige
The most valued brand by consumers in the Soft
Drinks category was Coca-Cola.
INTEGRATED ANNUAL REPORT 202379
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2
3
PORTFOLIO AND
BRAND BREADTH
GRI 2-6
209
Total brands
21
Soft drinks
17
Juices
11
Waters
Total brands
by product
type
16
Other non-alcoholic
beverages
144
Alcoholic beverages
INTEGRATED ANNUAL REPORT 2023234567891
C AFÉ
SEM AÇÚCAR
S a b o r M a r a c u j á
L E M O N FRESH
L E M O N FRESH
®
S a b o r
N a r a n j a
F r u t i l l a
S a b o r
S a b o r
P o m e l o
P o m e l o
80
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2
0
2
3
MAIN BRANDS
GRI 2-6 | CMF 6.2.I, 6.2.V
Soft drinks
Juices
and non-
carbonated
beverages
Water
Beer
Alcoholic
beverages
During 2023, some beer brands were commercialized, such as
Amstel, Heineken, Sol, Imperial, Palermo, Schneider, Kunstmann,
Isenbeck, Miller, Blue Moon, Grolsch, Warsteiner, Iguana, Salta
Cautiva and Santa Fe, among others.
1
2
3
4
5
6
7
8
9
NUTRITION AND HEALTHIER PRODUCTS
SASB FB-NB-260A.2
Because diet has a big impact on our health and quality
of life, Coca-Cola Andina is dedicated to providing its
customers with the best products possible. To fulfill this
commitment, we have two main lines of work: a) FSSC22000
certification and b) sensory analysis program.
81
FSSC22000 CERTIFICATION
CONSUMER INFORMATION AND LABELING
GRI 417-1 | SASB FB-NB-270A.1, FB-NB-270A.2
Although there is no formal procedure aimed at preventing
and detecting regulatory non-compliance with respect to
the rights of its customers, the Company has a Customer
and Consumer Service Center (“CACC”), which receives and
handles complaints from end consumers and commercial
customers.
is permanently provided
to
In addition,
information
through product
stakeholders, especially consumers,
labeling and advertising campaigns,
line with the
in
Responsible Marketing Policy, which regulates product
advertising and advertising strategies. This policy states
that no Company brand may show children under 13 years
of age consuming its products without the presence of a
responsible adult and that it does not contract advertising
in media whose audience of children under 13 years of age
is greater than 30%.
In accordance with The Coca-Cola Company’s global
policy, all product labels of its brands -except those of
glass containers and waters- must contain the information
requested in the Daily Dietary Guidelines (DGA), where the
amount of calories of the product is indicated along with
the percentage of daily value (%DV) on the front of the
packaging. In addition, a nutritional information panel is
included that provides data on protein, carbohydrates, fiber,
minerals and vitamins.
Coca-Cola Andina does not produce or sell products that
contain Genetically Modified Organisms (GMOs).
GRI 416-1 | SASB FB-NB-260A.2
Coca-Cola Andina’s four franchised territories are certified
under the Food Safety System Certification food safety
standard. This certification requires the Company to have
a food safety management system that incorporates good
distribution practices, adheres to the principles of hazard
analysis and critical control points (HACCP), and meets the
legal requirements of the food industry in each franchised
territory.
SENSORY ANALYSIS PROGRAM
The Company evaluates the organoleptic properties of its
products on a regular basis using a panel of collaborators
who participate voluntarily and whose goal is to measure,
analyze, and interpret the perception of food through the
senses in order to distinguish the degree of consumer
acceptance.
473
Panelists trained
100%
of products tested
INTEGRATED ANNUAL REPORT 2023NEW HABITS, NEW PRODUCTS
SASB FB-NB-260A.2
Coca-Cola Andina has boosted the development of non-
alcoholic beverages low in calories and sugar, which has
allowed a 30% reduction in consumption since 2018 and
continue on the path to reach the goal of 40.75 kilocalories
sold per 200 ml by 2030.
35%
of the volume of beverages produced and
commercialized by Coca-Cola Andina are low
or reduced in sugar (over total NARTD).
27.5%
Argentina
Percentage of low or
reduced sugar volume
(over total NARTD) by
operation
26.8%
Paraguay
23.1%
Brazil
59.9%
Chile
82
Kcal/Liter sold in 2023
274
-26%
Percentage variation
base year 2016
258
-32%
Percentage variation
base year 2016
181
-35%
Percentage variation
base year 2016
306
-17%
Percentage variation
base year 2016
Another relevant aspect has been the strengthening of the
stills category, which includes waters, juices, energizers and
isotonic drinks, incorporating new products and generating a
solid execution strategy in the market.
Percentage of
stills volume
with respect to
total NARTD
23%
7%
2010
2023
Total
2010
2023
2010
2023
2010
2023
2010
2023
Argentina
Brazil
Chile
Paraguay
Note 1: Includes the volume of soft drinks, waters, juices and other non-alcoholic beverages sold only in Andina territory.
Note 2: Considering Paraguay as if it had been part of Andina in 2010, data source: Polar 2010 analysis of the financial statements.
4%16%4%19%13%34%5%20%INTEGRATED ANNUAL REPORT 2023CLIENTS,
CONSUMERS AND
CHANNELS
Since customers and clients are the center of everything
Coca-Cola Andina does, the company works hard to provide
a service of excellence not only through its product portfolio
but also by offering value proposals for each of them in the
different sales channels.
Thus, we keep moving forward with our digital transformation
plan because we are confident that innovation and new
technologies will help us improve our relationships with
customers and clients while producing more productivity
and efficiency in a way that is both profitable and sustainable.
CO-CREATION MODEL, GENERATING VALUE ALONGSIDE THE CLIENT AND THE CONSUMER
83
Omni-channel
ensuring that all customers
have the same experience,
whether using digital or
physical platforms.
Profitability
in providing solutions,
ensuring the generation
and capture of financial
value.
Data Analytics
provide feedback on the
processes and platforms
that will allow us to deliver
a better value proposition.
Clients at the
center
Clients are a fundamental link
in the Company’s value chain and
are therefore at the center of its
management.
272,504
Total clients
Governance
and integration of
Coca-Cola Andina in the
business processes: Sales,
Supply Chain, Industry
and Back Office.
Agility
of analysis, acting swiftly
and clearly.
Productivity and value
making the complex
simple.
Safety
for operational continuity
and protection for all
customers.
INTEGRATED ANNUAL REPORT 2023MAIN CLIENTS BY COUNTRY
GRI 2-6 | CMF 6.2.IV
PERCENTAGE OF CLIENTS BY CHANNEL
CMF 6.2.II, 6.2.IV
The Company develops strategies for each of its sales channels, seeking that consumers recognize the brands
it commercializes in each one. No single client represents more than 10% of sales in any of its operations.
84
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Importadora y Exportadora de La
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<
< Cencosud S.A.
< Dorinka S.R.L.
< Mistura S.A.
<
< López Hnos. S.R.L.
< Millan S.A.
< Cooperativa Obrera Limitada de
G & A Distribuciones S.A.S.
Conusmo y Vivienda
< Sita S.A.
< Dinosaurio S.A.
< Día Argentina S.A.
< Walmart Chile S.A.
< Cencosud Retail S.A.
< Rendic Hermanos S.A.
< Hipermercados Tottus S.A.
< Alvi Supermercados Mayoristas
< Alimentos Fruna Ltda.
< Super 10 S.A.
< Ok Market S.A.
< Sodexo Chile SPA
< Distribuidora y Comercializadora
Tilicura S.A.
< Aramark Servicios Mineros y Rem.
< Comercial Líquidos OFF SPA
No single client accounts for more than 10% of sales.
< Sendas Distribuidora S.A.
< Atacadao S.A.
< Supermercados Mundial Ltda.
< Cencosud Brasil Comercial Ltda.
< Super Mercado Zona Sul S.A.
< Savegnago Supermercados Ltda.
< Casas Guanabara Comestiveis Ltda.
< Cía. Brasileira De Distribuicao
< Realmar Distribuidora Ltda.
< Carrefour Com E Industria Ltda.
< Vila Santa Cruz C de G Alimenticio
< Drift Comercio De Alimentos S.A.
< Cadena de Supermercados Retail S.A.
< Cadena de Tiendas de Cercanía Biggie
< McDonald’s.
< Mayorista Lekaja S.R.L
< Cadena de Supermercados Luisito
< Cadena de Supermercado Box
< Mayorista Bodega Don Juan S.R.L.
< Mayorista Fortis
JS deposito
<
< Cadena de Supermercados Real
< Preventa Deposito Santa Carolina
< Supermercado Baratote
Mom & Pops
On premise
Supermarkets
Wholesales
Argentina
68%
Brazil
46%
Chile
81%
Paraguay
70%
Argentina
28%
Brazil
51%
Chile
17%
Paraguay
27%
Argentina
Brazil
Chile
Paraguay
Argentina
Brazil
Chile
Paraguay
3%
3%
1%
1%
2%
0%
1%
2%
0,00
21,25
42,50
63,75
85,00
0,00
21,25
42,50
63,75
85,00
0,00
21,25
42,50
63,75
85,00
0,00
21,25
42,50
63,75
85,00
65%
Total
Coca-Cola Andina
32%
Total
Coca-Cola Andina
2%
Total
Coca-Cola Andina
1%
Total
Coca-Cola Andina
INTEGRATED ANNUAL REPORT 2023CLIENT AND CONSUMER SATISFACTION
FEATURED PROGRAMS WITH CLIENTS
85
level of service provided
Clients are central to the strategy, and their satisfaction
important
with the
management variable. To that end, we have a systematic
and methodologically aligned measurement system in all
four countries where we operate.
is an
% satisfacción de clientes
MAX
-100
MIN
+100
PROSPERA
THE COCA-COLA SYSTEM LAUNCHED THIS INITIATIVE IN 2020 TO STRENGTHEN THE
TERRITORIAL LEADERSHIP OF LATIN AMERICAN GROCERS, SEEKING TO COMPREHENSIVELY
STRENGTHEN TRADITIONAL CHANNEL BUSINESSES, ADVISING THEIR OWNERS TO IMPROVE
MANAGEMENT AND BOOST THEIR SALES THROUGH TRAINING ON TOPICS SUCH AS:
RETHINKING THE STORES, DEVELOPING MANAGEMENT AND SALES TOOLS, MARKETING AND
DIGITAL STRATEGIES AIMED AT THE CUSTOMER’S SHOPPING EXPERIENCE, AMONG OTHERS.
3,000
New clients
2,054
New clients
The primary focus was on the implementation
of digital tools, particularly digital payments. As
a reward, they were provided with point-of-sale
materials such as cooling equipment, furniture, or
racks, and those who performed the best received
benefits from the value programs.
This initiative, aims to train the owners of small
retail stores (minimarket and traditional) and rota
(bar and restaurant) to improve their commercial
management, as well as provide materials and
accessories for their points of sale, cooling
equipment, commercial plan
support, and
advertising, among other things.
3,520
New clients
1,902
New clients
The goal of this program,
is to support the
development and growth of stores, with a
particular emphasis on the traditional channel, as
well as entrepreneurship, by delivering materials
for the point of sale, such as cooling equipment.
Throughout the course of this initiative, these
businesses have grown steadily, owing to an
increase
in the number of points of contact
within the store and the creation of an easy and
expeditious shopping experience for the end
consumer, among other factors.
This program enables us to protect and develop
Traditional Channel customers
(grocery stores
and self-service stores) by utilizing tools that
contribute to the growth of the point of sale.
Since its implementation, we have assisted them
by installing cold equipment, racks, and other
communication materials for consumption events
and brand image. In addition, to help them stay
sustainable, we created a strengthening plan for
them that included both virtual and in-person
training in sales, communication, and marketing.
INTEGRATED ANNUAL REPORT 2023DIGITAL CLIENTS
Through various digital tools, we seek to enable customers
to perform transactions quickly and we strive to enable
clients to complete transactions quickly and efficiently,
interacting with the Company in a productive, digital manner
24 hours a day, 7 days a week, using a variety of digital tools.
146,717
Total registered clients
106,752
Total clients carrying out purchases
or orders
Mi Andina /
Mi Coca-Cola Clientes
Our B2B platform is already in place in our
four operations in Argentina, Brazil, Chile, and
Paraguay, allowing our clients to access a variety
of personalized proposals for each of them at any
time, such as offers, promotions, product catalogs,
discounts, and contests, as well as view a suggested
order, custom built for each of them using Machine
Learning and AI. It also enables them to fully
manage their purchases and payments
digitally.
Mi Coca-Cola whatsapp
In addition to our responsive web solution and
application, we also provide the same value
proposition via WhatsApp, allowing clients who are
less familiar with technology to make purchases in a
simple and intuitive manner, guided by a bot. Finally,
in Brazil, we offer Cokenet to our KeyAccount clients,
a solution developed by The Coca-Cola Company.
86
I
N
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E
G
R
A
T
E
D
A
N
N
U
A
L
R
E
P
O
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T
2
0
2
3
Digital platforms
for clients
Platform
Registered 2023
With order 2023
Argentina
Brazil
Chile
MI COCA-COLA
EDI
MI COCA COLA
MI COCA-COLA*
COKE.NET
EDI
MI ANDINA
EDI
MI COCA-COLA
Paraguay
MI COCA-COLA*
EDI
TOTAL
*WhatsApp - KOBOOS.
48,965
795
11,849
14,984
997
110
35,440
893
32,250
23
411
16,629
637
13,992
19,182
1,399
295
23,382
893
29,909
23
411
146,717
106,752
87
CONSUMIDORES DIGITALES
Coca-Cola en tu Casa / Coca-Cola Na Sua Casa /
Mi Coca-Cola / Mi Portal Coca-Cola
It is a direct sales and service (D2C) digital channel
through which customers can purchase and
receive the entire portfolio of Coca-Cola Andina
products, including returnable products and alcohol,
directly to their homes. These platforms have a
recommendation level of 75% in Argentina, 70% in
Brazil, and meeting global benchmark values in Chile
with 82%.
Consumers who purchased through D2C
platforms
+ than 10.2 thousand
Coca-Cola en tu Casa
+ than 5.6 thousand
Coca-Cola Na Sua Casa
+ than 85.9 thousand
Mi Coca-Cola
+ than 2.5 thousand
Mi Portal Coca-Cola
Digital Promotions Argentina
To access digital promotions, the user scans a QR
code to obtain a redemption key, which the client
validates before delivering the promotion to the
consumer. It is being implemented along with The
Coca-Cola Company in all franchised territories in
Argentina.
27,671
Consumers participated in 2023
120,826
Redemptions in 2023
CONSUMERS
Coca-Cola Andina seeks to generate a connection
that allows us to know their preferences and attitudes in
order to identify opportunities for process improvement.
57.4 million
Total potential consumers
2.6
Goal 2023
4.2
Goal 2023
3.4
Consumer
claims rate
2022
2023
Argentina
2022
2023
Brazil
5.0
Goal 2023
0.5
Goal 2023
2022
2023
2022
2023
Chile
Paraguay
Notes: Claims rate= (N° operational claims *1,000,000) / Bottles Sold.
3.22.52.90.40.45.66.2INTEGRATED ANNUAL REPORT 202388
DIGITALIZATION
AND INNOVATION
CMF 3.1.V
DIGITAL STRATEGY FRAMEWORK
its digital and
In terms of digitalization, Coca-Cola Andina’s strategy
of strengthening
innovation ecosystem
continued in 2023, with new projects aimed at improving
the customer experience. Furthermore, the Company is
reinforcing the use of technology and tools developed in
the previous period, such as process automation through
artificial intelligence and operational predictability through
the generation of Data & Analytics algorithms.
INTERNAL PROCESSES
Continue digitizing and automating our operational
processes in order to create a company that makes
increasingly agile and data-driven decisions and actions,
maximizing productivity, efficiency, and profitability.
All of the above is accelerated by the integration of
processes completed over the last five years in a single
Transactional Platform (SAP) and the capabilities built for
digital development in the Amazon Web Service Cloud
infrastructure.
16
Digital Product Agile Cells
72,975
Automated hours
103,098
Clients Transacting Digitally
1,500
Collaborators trained in Data
Analytics
160
collaborators working on
the development of digital
products
Talent & Digital
Team
Andina Digital
Transformation
Defined Strategy
DIGITAL CONTROL TOWER
An analytical data platform hosted in the cloud that
operators can access through the internet, allowing them
to make real-time decisions about loads, transportation,
overtime, product hauling, production plans, and so on.
This initiative serves over 500 users who have daily access
to 25 operational management panels. Furthermore, the
data processed on this platform generates automatic
notifications to customers about the status of their orders,
as well as Machine Learning Models for predicting
anomalies in them, making our operations more efficient.
DISTRIBUTION CARGO OPTIMIZER
Coca-Cola Andina’s multidisciplinary team and external
consultants collaborated to create this digital product
internally. It enables us to optimize the use of delivery trucks
and increase picking productivity, achieving efficiencies in
our logistics route to market and greater capacity in our
distribution centers. This internal development has been
key in adapting logistics processes to the incorporation of
new categories (alcohol, ice cream, among others).
STOCK PLANNING
We collaborated with the Chilean National Artificial
Intelligence Center (CENIA) to create our own model
for planning stock transfer from Production Plants and
partners to Distribution Centers across the country. The
creation of this digital product not only saved us money
on software licenses, but also increased the level of stock
available for sale.
Project Portfolio
Governance
Model
INTEGRATED ANNUAL REPORT 202389
DATA & ANALYTICS
Coca-Cola Andina aims to become a data-driven company
(decisions based on data analysis).
DIGITAL PAYMENTS
We aim to offer consumers a range of options through digital
payments that will enhance their shopping experience
by streamlining and expediting it while maintaining the
transaction’s financial, hygienic, and physical security.
MI COCA-COLA (ARGENTINA)
We have a digital payment module in the B2B platform that enables
replacing cash payments to the truck driver. During 2023, more than 22
thousand customers used it and, in Argentina, it resulted in cost savings
associated with cash handling of US$3,218,294
DRIVING BOLETO AND PIX PAYMENT IN BRAZIL
In Brazil, all of our clients pay with Boleto or PIX, which eliminates all cash
handling and makes payment tracking easier.
CUSTOMER GAUGE
NINA PHASE II
This project aims to enhance the user experience by providing new tax
and financial services via WhatsApp and URA’s Nina chatbot. Through this
project, delinquency was decreased, sales were increased by avoiding
customer blocking, tax procedures were made simpler, and Andina Brazil’s
digital inclusion increased.
DIGITAL PAYMENT OPTIONS IN CHILE AND PARAGUAY
These options are available in Chile and Paraguay, both through payment
portals that facilitate credit and debit card transfers and transactions
as well as at the time of order delivery via POS. In Paraguay, 34.7% of
consumers chose digital payment methods, and 4.7% in Chile.
This project, which is entirely based on the Customer Experience
Management System, uses NPS and Customer Satisfaction as key
indicators with goals of 65% and 85%, respectively, to distribute and collect
customer feedback in real time in Brazil and Paraguay. This information has
allowed for a decrease in customer dissatisfaction, an increase in sales, and
the closing of new business.
SUGGESTED ORDER
We are now able to provide each of our customers with a customized
purchase recommendation that is based on their past behavior as well as
environmental factors thanks to this project, which was entirely developed
by internal teams. With this solution, all four of our operations’ customers—
Argentina, Brazil, Chile, and Paraguay—have seen an increase in the volume
of their purchase acts by 6.1%, an improvement in the customer experience
during the purchase process, and a decrease in OOS.
COOLER CONNECTIVITY IN THE MARKET
This solution gathers data from our coolers and combines it with information
from our systems in an effort to predict failures that might impact our
customers’ experience and, consequently, sales volume. It is based on IoT
(Internet of Things) technology and advanced analytics. It also enables us
to continuously monitor our coolers on the market.
INTEGRATED ANNUAL REPORT 202390
INNOVATION ECOSYSTEM
We recognize the value that fresh perspectives, tools,
methodologies, approaches, and experiences bring to
solving the problems presented to us by consumers and
clients. To address this, we have created Proofs of Concept
(POC) and issued a number of challenges. If these have
proven successful, they have become projects and/or final
solutions implemented in our Company.
Use of Artificial
Intelligence to Improve
Operational Efficiency - Brazil
The Duque de Caixas Production Plant
is one of the most modern plants within
the Coca-Cola system, characterized by
extensive digitalization and automation of its
operations. Nonetheless, in collaboration with
the startup Valiot, a pilot program utilizing
Machine Learning Models to predict failures
in real time and implement preventative
measures prior to their occurrence was
executed in an effort to increase the
plant’s OEE by approximately 1%.
TALENT & DIGITAL TEAM
We have driven the digital transformation process at
Coca-Cola Andina by establishing two sizable work teams
that enable ambidextrous operation. One aspect to consider
is the “Lean” team, whose primary aim is to ensure that our
consumers have access to our product portfolio and sales
channels while simultaneously optimizing efficiency and
productivity while minimizing costs.
On the other hand, we have over 15 “Agile” cells—some of
which have already formed tribes—that promote and create
digital products that help the organization function more
efficiently by providing digital platforms, tools, and solutions
for the various business teams.
TRAINING PROGRAM WITH THE
MASSACHUSETTS INSTITUTE OF
TECHNOLOGY (MIT) TO DESIGN AND
IMPLEMENT DIGITAL PRODUCTS
We created an in-company program in
2023 with MIT, one of the most prominent
technology universities in the world, which
was attended by 40 product owners and
leaders. Generating skills for
business
product development,
innovation, and
high-performance digital team leadership
was the main focus.
INNOVATION IN THE VALUE CHAIN
CMF 3.1.V
to
Innovation is a fundamental part of Coca-Cola Andina’s
culture, adding value
the production process,
incorporating new internal and external ideas, which allows
consolidating a better value proposition and contributing
to the sustainable development of the Company and its
business partners.
During 2023, Coca-Cola Andina allocated Ch$4,930 million
for the development of the innovation strategy, which is
structured in three pillars: i) internal culture, ii) relationship
with the innovation ecosystem and iii) linkage with the
customer experience system. These pillars make it possible
to focus innovation, generating efficiency and productivity in
all operations.
For more details on the investment plan,
see chapter 1.
INTEGRATED ANNUAL REPORT 2023PROCESS AUTOMATION
Coca-Cola Andina implemented new technologies and
digital projects that have allowed it to capture value in its
processes under two main pillars.
AUTOMATION PILLARS
Featured
projects
Predictability in
the operation
Process
automation
Priority has been given to increasing
the visibility of processes in the flow of
information and data; consequently,
“in real time and near real time”
solutions have been developed to
enable data-driven decision making
and the enhancement of process
efficiencies, productivity, costs, and
service level.
A team specializing in processes
is employed by
and technology
Coca-Cola Andina
identify
opportunities for reducing efforts,
increasing speed, and enhancing
service to clients, consumers and
collaborators.
to
In addition, it develops automation
solutions throughout the value chain,
freeing teams from repetitive tasks,
allowing them to focus on activities
of greater value to the Company.
Artificial Intelligence applied to the
prediction of anomalies in our Truck
Check In processes
A Machine Learning model has been
developed by our Agile Analytics for
Back Office cell to detect anomalous
the check-in
circumstances during
process of distribution trucks at our
distribution centers. This model has
enabled us to identify potential issues
such as
typographical errors and
suspicious records, enabling us to
proactively address them and prevent
inventory discrepancies.
Automation
Equipment
Cognitive Artificial
Paraguay
of Customer Cold
with
-
Installations
Intelligence
Through the combination of bots (RPA)
and cognitive AI models, we have been
able to fully automate our process of
registration and notification of cold
equipment installations in the market,
achieving an improvement in time-to-
market while increasing productivity in
the process.
For more details on the investment plan, see chapter 1.
91
WHAT ARE BOTS?
BOTS (A TERM THAT COMES FROM SHORTENING THE WORD
“ROBOT”) IS A PROGRAM THAT PERFORMS REPETITIVE,
PREDEFINED AND AUTOMATED TASKS. THESE ARE SOME OF
THE INITIATIVES IMPLEMENTED THROUGH BOTS IN EACH
OPERATION:
ARGENTINA
BRAZIL
< Purchase orders to supply industrial
<
spare parts.
Issue more than 3 thousand purchase
orders per month.
< Record more than 50% of supplier
< Manage more than 300 fiscal notes of
invoices.
< Endorse electronic checks generating
tax savings.
cooling equipment per month.
< Registration of new clients.
< Automation of Alcohol and Returns
< Blocking and unblocking of Supply
sales reports.
Chain product.
< Blocking and unblocking of product for
sale based on its Stock Projection.
< Value Program automation, optimizing
the tax burden of the same.
CHILE
PARAGUAY
< Enter almost 70% of Call Center
< Over 250 Bank Transfers posted per
sales orders.
day.
< Transfer quotes between
accounting cost centers.
< Perform liquidations and post
< Loading Cooling Equipment Contracts
using Generating AI.
< Loading Visit Plans for new
liquidations of trucks.
customers.
< Management and requests for
PostMix & Kegerators Initial Kits.
< Updating of Third Party Carriers.
< Control of Commercial Partners
Invoices.
< Hourly Production Detail for Energy
and Water ratios (Webee).
< Automation of Bank Reconciliation
(Revenue).
< Digitization of daily permits for
working in the plant.
INTEGRATED ANNUAL REPORT 202392
EFFICIENT, FLEXIBLE AND
AGILE PRODUCTION AND
PROCESSES
PRODUCTION CAPACITY
Operational excellence at the company is based on the
consistent
integration of cutting-edge technology and
the upkeep of reliable equipment. This infrastructure aims
to furnish each production facility with sufficient capacity
to satisfy product demand and ensure quality, a task
accomplished by implementing rigorous quality controls in
the laboratories of each plant.
Installed capacity in
beverages
1,671
million UC
Sparkling Soft
Drinks Installed
Capacity
1,271
million UC
Other Beverages
Installed Capacity
400
million UC
Argentina
Brazil
< A new line for returnables was approved
< Production ARTD (alcoholic ready-to-
for 2024.
< Digitalization of the Front Office system.
<
< Start producing AdeS at the Córdoba plant.
Improvement of the Trelew line.
<
drink) 100% implemented.
Increased production of Campari and
Sagatiba.
< Production of juice in 1 liter Tetra Pack.
<
Increase in Kapo’s fourth production line.
Installed
capacity in other
products
Chile
Paraguay
< The Antofagasta facility underwent an
expansion of its storage, picking, and truck
parking capacities through an investment
of CLP 4,6 billion.
< Construction of a water treatment plant
at the Renca plant will reduce water
consumption by 10%.
<
<
Improved asset utilization through
multifunctional operation on production
lines.
Implementation of a modular labeling
machine to comply with front-of-package
labeling law.
Pet
Bottles
45
million
Preforms
1,050
million
Plastic
caps
1,426
million
Cases
0.7
million
INTEGRATED ANNUAL REPORT 202393
FLEXIBILITY AND AGILITY
To meet the needs of clients and consumers and to adapt to
changes in the environment, flexibility and agility are crucial,
necessitating technological and logistical adjustments in
addition to the growth of the human team.
ARGENTINA
< Market adaptation: prioritizing business continuity
and customer service.
PROCESSES AND EFFICIENCY
This pillar enables us to increase our profitability by facilitating
a more efficient production process and capitalizing on
opportunities as they present themselves.
BRAZIL
< Change in “Regulatory Turnover” labeling.
CHILE
<
Implementation of a Sorting productivity strategy
with automatic inspectors and palletizers, reducing
physical effort.
ARGENTINA
BRAZIL
< The Logistics School has accumulated
over 4,600 hours of training for 554
employees.
< Complete the transition to front labeling
on returnable containers using recyclable
material.
<
Integration of beer delivery with the
strategy for alcoholic beverages.
< Utilization of laser-guided vehicles (LGV).
Implementation of IoT and robots in
<
logistics.
PARAGUAY
< Flexibility through multi-functional operators
and the ability to produce the same product on
different production lines.
CHILE
PARAGUAY
<
Implementation of a system to reduce
production line water consumption.
< Automation of well control to monitor
consumption.
< SAP front office operations for three years.
INTEGRATED ANNUAL REPORT 202394
5
Rethinking
consumption
and its
impact on the
environment
INTEGRATED ANNUAL REPORT 2023To learn more about returnability and packaging indicators, see chapter 9.
95
CIRCULAR PERSPECTIVE
SASB FB-NB-410A.2 |
Returnability is at the core of Coca-Cola Andina’s sustainable packaging
strategy, which is materialized through market availability and strengthening
of the product mix in returnable bottles in order to continue contributing to
the care of the environment.
ENVIRONMENTAL POLICY
The Coca-Cola Company’s Operational Requirements and the ISO 14001 standard, which are prerequisites
for all of our operations, ensure that environmental laws and regulations are followed. Through the
Corporate Risk and Sustainability Committee and the Culture, Ethics and Sustainability Committee, we
continuously monitor our commitment to efficiency in resource utilization, innovation, and transparency, as
well as to achieving quantifiable short- and medium-term goals.
STRATEGIC AXES AND THE PACKAGING USE CYCLE
STRATEGIC AXES FOR PACKAGING MANAGEMENT
Reuse
To lessen the impact on
the environment, returnable
packaging that is more
sustainable and efficient is
chosen.
Recover
Emphasizing the circular
economy, packaging is
recovered by means of efficient
logistics and solid partnerships
with strategic partners for
the recycling of single-use
bottles.
Recycle
Recycled materials are
incorporated into packaging in
collaboration with recyclers and
suppliers to improve sustainability
and contribute to the growth of the
recycling chain, thereby meeting
environmental responsibility
objectives.
Reduce
We continue to make
progress in reducing the
amount of single-use plastic
in packaging in order to
generate less waste and
lower costs.
PACKAGING USE CYCLE
GRI 306-1
Reduce
Recycle
Reuse
Recover
Raw material
(virgin PET
resin)
PET preform
production
Container
design
Manufacturing
Distribution
Consumption
Waste (post-
consumer)
Transformation
(recycled PET resin)
Waste (post-
industrial)
Collection
(reverse
logistics)
Recycling (sorting and grinding)
Collection (post-
consumer)
Returnable bottle cycle
Disposable bottle cycle
INTEGRATED ANNUAL REPORT 202396
“WORLD WITHOUT WASTE”
AN INITIATIVE OF THE COCA-COLA COMPANY PROMOTING
CIRCULAR ECONOMY.
GOALS TO WHICH WE ADHERE: WORLD WITHOUT WASTE
2025
Total portfolio of
100% recyclable
packaging by 2025
2030
Collect and recycle
100% of PET bottles placed
on the market by 2030
2030
Use at least 50% of
recycled resin in PET bottles
by 2030
PROGRESS COCA-COLA ANDINA 2023
SASB FB-NB-410A.1
100%
Recyclable packaging
29.5%
PET bottles collected and
recycled
18.4%
of recycled resin in PET
bottles
OTHER 2030 TARGETS RELATED TO PACKAGING AND WASTE
42.8%
of sales in returnable
packaging
95%
of solid waste recycled
50%
of recycled material in all
packaging
PROGRESS COCA-COLA ANDINA 2023
27.5%
Returnability
94.1%
Recycled solid waste
23.9%
Recycled material in
packaging
INTEGRATED ANNUAL REPORT 2023112
(GCO2EQ/L)
Returnable PET
+21.4%
Disposable with 100%
recycled resin
+38.4%
Returnable Glass
+48.2%
Disposable PET
97
+188.4%
Aluminum cans
Source: TCCC Decarbonization Guidebook
Percentage of volume by format
(over total NARTD)
34.5%
18.8%
Returnable
27.5%
Total
Coca-Cola Andina
Non-
returnable
72.5%
Total
Coca-Cola Andina
30.4%
32.1%
360° RETURNABILITY
At Coca-Cola Andina, we have implemented actions aimed
at our customers, consumers, sales force, and communities
in each country where we operate, taking into account
the material capabilities of our plants, local culture, and
environmental sensitivity. Currently, we are the Coca-Cola
Company bottler with the highest returnable mix in Chile,
Brazil, and Paraguay, ranking second in Argentina.
Emissions
by
packaging
How did we make progress in returnability?
We invested in assets
to promote the availability
and consumption of
returnable products.
Promotions of
returnable products
aimed at consumers.
We highlighted smart
and environmentally
friendly savings.
We expanded the
returnable portfolio.
We promoted single
bottles in different formats
according to country.
We defined incentives
for the sale of returnable
products.
We ensured the
competitiveness of
returnable products.
We developed
e-commerce and virtual
bottle campaign to
encourage the purchase of
returnable products.
We focused on all sales
channels.
Returnables
over NARTD
volume*
27.5%
NARTD Sales
volume 2023
29.9%
Sales volume
NARTD Target
2023
42.8%
Sales volume
NARTD Target
2030
*NARTD: Non Alcoholic Ready to Drink
INTEGRATED ANNUAL REPORT 202323456789198
LEADERS IN RETURNABILITY 2023
THANKS TO A COLLABORATIVE EFFORT THAT INTEGRATES THE
DEVELOPMENT OF PRODUCTION AND LOGISTICS PROCESSES
WITH RETURNABLE CONTAINERS AND ENVIRONMENTAL
AWARENESS CAMPAIGNS ON THE VALUE OF THE CIRCULAR
ECONOMY, IN 2023 COCA-COLA ANDINA MAINTAINED
ITS LEADING POSITION AS THE SYSTEM’S BOTTLER IN
RETURNABLE SALES, WITH 27.5% OF TOTAL NON-ALCOHOLIC
BEVERAGES SOLD IN ITS FOUR OPERATIONS. THIS IMPLIED
US$45 MILLION IN CASES AND INVESTMENTS ASSOCIATED
WITH CONTAINERS AND, TODAY, THE MARKET SHARE OF
RETURNABLES EXCEEDS 90% IN ARGENTINA, BRAZIL AND
PARAGUAY.
Market Share of
Returnable Sparkling
Soft Drinks (SSD)
2022
2023
Argentina
2022
2023
Brazil
2022
2023
2022
2023
Chile
Paraguay
90.1%90.7%96.4%96.6%79.0%80.7%98.8%99.2%INTEGRATED ANNUAL REPORT 2023FEATURED CASES: CHILE MAKES PROGRESS IN RETURNABILITY
NATIONAL REUSE DAY
NEW RETURNABLES CAMPAIGN
99
reuse
Authorities and representatives from various industries
and organizations gathered to celebrate the commitment
the country,
initiatives visible
to making
commemorating every May 30 as “National Reuse Day.”
The Ministry of the Environment, País Circular, private sector
companies, start-ups, entrepreneurs, and sustainability
leaders are promoting environmental stewardship by
encouraging reuse in their spaces.
in
In keeping with the Law of Extended Consumer Responsibility
(REP Law) and the Single-Use Plastics Law, National Reuse
Day also provides a forum for discussion amongst various
stakeholders on matters pertaining to waste management
and recycling regulations in our country.
Coca-Cola Andina Chile launched a robust awareness
campaign in 2023 to bring generation Z and millennials
closer to the idea that returnability is the best way to care
for the environment and can also feel cool. The campaign
was accompanied by the tagline, “Live the magic of
sustainability with returnable bottles.” All of this disregards
the old, concept that returnables should only be consumed
in conjunction with family meals.
+14 million
Chileans reached
+6.8%
+0.9%
Frequency of
consumption vs.
previous year
Household
penetration vs.
previous year
RETURNABLE DIGITAL BOTTLE
Coca-Cola Andina Chile allows customers to purchase
returnable products more easily by allowing them to use
an app to purchase virtual bottles. The pilot project was
extended in 2023 to include our app miCoca-Cola.cl in Chile,
two Walmart stores, and two Cencosud stores.
Currently, there are over 5,500 registered users, and 25% of
them have generated a transaction.
New returnable
launches
L
2
a
r
e
P
o
n
i
i
t
c
d
e
n
e
B
a
u
g
A
L
2
a
n
a
z
n
a
m
o
n
i
i
t
c
d
e
n
e
B
a
u
g
A
L
2
a
l
l
i
t
u
r
f
o
n
i
i
t
c
d
e
n
e
B
a
u
g
A
.
L
5
2
e
t
i
r
p
S
INTEGRATED ANNUAL REPORT 2023
RECYCLING OF MATERIALS
INAUGURATION OF CIRCULAR PET
is to strengthen the
The company’s approach
recycling chain in order to obtain materials suitable
for use in its packaging. In this regard, the priority
is to incorporate recycled resin into single-use
PET bottles while actively promoting the
use of recycled materials in other types of
packaging.
In Paraguay, a new food-grade recycled resin plant with a capacity of 10,000 tons of recycled
PET per year is in operation, providing direct employment for over 1,000 people and positively
impacting a value chain comprised of over 20,000 families who collect recyclable materials
and transport them to approximately 2,500 collection centers spread across the country.
In this way, CIRCULAR PET joins as a key player in the recycling industry to contribute to the
country’s long-term development, collaborating with all actors in the chain, both public and
private, to jointly build a Paraguay without waste and ensure that each PET bottle placed on
the market has a new life.
100
SPRITE 100%
PACKAGING MADE
FROM OTHER BOTTLES
COCA-COLA ANDINA
ARGENTINA SELLS 500-ML
SPRITE IN TRANSPARENT
BOTTLES MADE ENTIRELY
OF OTHER BOTTLES.
THIS ALLOWED FOR THE
INCORPORATION OF
MORE THAN 600 TONS
OF RECYCLED RESIN, WITH
THE GOAL OF HAVING ALL
SPRITE BOTTLES MADE OF
THIS MATERIAL BY 2024. IN
ARGENTINA, THIS INITIATIVE
IS ALREADY BEING CARRIED
OUT WITH WATER BOTTLE
CATEGORIES AND THE
COCA-COLA BRAND.
Percentage of recycled materials used
Total Packaging
GRI 301-1
BOTTLE-TO-BOTTLE PLANT
23.9%
Total materials by
type recycled
The first plant in Chile to recycle plastic bottles, which will recover PET plastic and
manufacture new bottles with recycled resin by the end of 2024, thereby extending the
life cycle of these containers. The plant, which will be located in the commune of Lampa,
represents an investment of more than 30 million dollars.
76.1%
Total materials
by type
not recycled
Total Coca-Cola Andina
20.4%
2023
20.0%
Goal 2023
Percentage of
recycled resin
used
GRI 301-2
18.4%
2023
16.6%
Goal 2023
27.2%
2023
24.0%
Goal 2023
*
In Chile we are developing a PCR PET resin plant
19.1%
2023
15.0%
Goal 2023
INTEGRATED ANNUAL REPORT 2023WASTE RECOVERY AND STRATEGIC ALLIANCES
CONTAINER AND PACKAGING LIGHTWEIGHTING
POST-CONSUMER RECOVERY
SASB FB-NB-410A.2
In 2023, the Company meets its post-consumer recovery goal, with a total Andina yield of
29.5%. Over the last three years, it has recovered more than 44 thousand tons of PET.
In 2023, we achieved our goal of continuing to lighten PET bottles and secondary packaging, which will be
maintained in the future. In this way, the company avoided introducing 377 tons of PET into the market over
the last year.
Main PET reductions 2023
101
Percentage of
post-consumer recovery
Total Coca-Cola Andina
25.0%
2023
30.0%
Goal 2023
29.5%
2023
25.2%
Goal 2023
39.2%
2023
34.5%
Goal 2023
In Chile, the implementation of the REP Law has influenced
the development of strategies and goals for increasing
collection of plastic containers.
79.5%
2023
47.1%
Goal 2023
-21%
Benedictino s/gas 500
-20.5%
Dasani 500
-13.4%
Benedictino 2000
-8.9%
Crush 2000
STRATEGIC ALLIANCES FOR PET COLLECTION
Coca-Cola Andina Paraguay set a benchmark in the Coca-Cola system by collecting 8 out
of every 10 PET bottles sent to market. This is accomplished through strategic alliances that
promote improvements in container recovery by collaborating with various players such as
governments, municipalities, civil society organizations, and communities.
-8.6%
Coca-Cola 2250
-7.3%
Kuat 2000
-7.3%
Coca-Cola 1500
-7.3%
Fanta Guarana 1500
Total tons saved
Total US$ saved
Paraguay has one of the highest PET plastic recycling rates in the region, with 60% recovered
and recycled. This is due to the business model, which registers over 20,000 families
dedicated to collecting recyclable materials and transporting them to the 2,500 collection
centers located throughout the country.
Evolution of PET
savings 2021-2023
377
558
530,001
883,097
We work with The Coca-Cola Company to foster these alliances in the four countries where
we operate, regardless of whether local regulations apply.
482
732,838
2021
2022
2023
2021
2022
2023
INTEGRATED ANNUAL REPORT 2023To learn more about waste management indicators, see chapter 9.
102
WASTE MANAGEMENT
GRI 306-1, 306-2
The Integrated Waste Management Plan aims
to reduce solid waste per liter of beverage
produced and maximize the percentage of
solid waste recycled.
Recycling of cases for returnable bottles
Clean energy from waste
Coca-Cola Andina Paraguay packages its glass and
PET returnable bottles in high-density polyethylene
(HDPE) cases made entirely of recycled material.
In 2023, we achieved this value by incorporating
more than 100 tons of recycled plastic into a
circular cycle, with 80% supplied from our plant
after grinding the discarded cases and delivered to
ENVAPAR, who manufactures cases that enter our
production cycle.
Coca-Cola Andina Argentina began manufacturing
and distributing Ades brand products, which are
soybean-based beverages. This process generates
a significant amount of organic waste, which
we have successfully integrated into a circular
economy chain through an alliance with the
company Helios. Every day, approximately 70 tons
of this waste are sent to generate biogas, which is
then converted into electric energy and injected
into the country’s interconnected system.
COCA-COLA ANDINA
Generation of
solid waste
(gr of solid waste / liter of
beverage produced)
2021
2022
2023
19.4
13.0
12.5
7.9
8.4
7.8
13.9
13.3 12.4
18.1
15.7
14.1
Recycled solid waste targets
93.4%
95.8%
92.8%
92.2%
91.5%
Recycling of
solid waste
(% of total)
2021
2022
2023
91.6% 91.9% 93.6%
96.4%
93.9%
88.3%
92.1%
90.2%
92.6%
91.6% 92.0%94.0%
11.911.512.791.0%91.9%94.1%INTEGRATED ANNUAL REPORT 2023To learn more about water management indicators, see chapter 9.
103
WATER
AWARENESS
GRI 303-2 | SASB FB-NB-140A.2
Coca-Cola Andina is committed to continuing to reduce
the use of water in its processes, recognizing that water is a
critical resource for the planet and the development of the
communities in which it operates.
The water used in its operations comes from a variety of
sources, depending on the geographic context of the facility.
In general, groundwater accounts for the largest proportion,
as it is the primary input for beverage production and,
indirectly, auxiliary services.
During the production phase, water is reused, and the
remainder is treated as effluent before being returned to
the hydrological cycle under appropriate conditions. This is
accomplished by adhering to the highest local regulatory
standards and developing its own high-quality and efficient
water-use controls in the countries in which it operates.
STRATEGIC AXES IN WATER MANAGEMENT
GRI 303-1 | SASB FB-NB-140A.2
It has been crucial for the development of this strategy
that all members of the value chain and the Company
understand the circular water cycle. To further decrease
losses in facilities and production processes, we have
also made investments in technology, innovation, and
performance-enhancing initiatives. The four axes of the
water management strategy are reduce, reuse, recycle, and
replenish.
WATER USE CYCLE 2023 [M3/YEAR].
GRI 303-1
Our water sources
Surface
Network
Underground
Rain
Other
7,255,057 m3
Bottling consumption
474,823 m3
Consumption other processes
What we use water for
1,243,608 m³
Reuse
4,224,329 m³
Production Process
3,505,550 m³
Auxiliary Services
4,224,329 m³
Beverages
82,014 m³
Losses / Faulty
products
11,114 m³
Other processes
3,412,423 m³
Effluent discharge
Note: This includes water for bottling as well as water for other processes such as sugar production, energy cogeneration, and sanitary uses.
2,602,547 m³
Own treatment
809,875 m³
Third party treatment
INTEGRATED ANNUAL REPORT 2023104
OUR 2030 TARGET
Liters of water used per liter of beverage produced
1.72 liters
Progress 2023
1.65 liters
Goal 2023
1.27 liters
Goal 2030
REDUCTION AND EVOLUTION
OF THE WATER RATIO
GRI 303-1 | SASB FB-NB-140A.2
The Company has implemented a number of initiatives that
allow it to more efficiently use this resource, resulting in a
15% decrease in consumption since 2018 and a water use
ratio (WUR) of 1.72 liters per liter of beverage produced
during 2023.
-15%
% reduction
+4.4%
-0.2%
2022
2023
Argentina
2022
2023
Brazil
2018
2023
-4.0%
+5.5%
Evolution of
Water Ratio by
operation
(2018 baseline)
2022
2023
2022
2023
Chile
Paraguay
2.002.091.381.371.811.911.841.772.011.72INTEGRATED ANNUAL REPORT 2023Evolution of
water use ratio
at RENCA
Water priority
classification
2.13
1.96
1.84
1.79
2020
2021
2022
2023
Low
(< 10%)
Medium-Low
(10-20%)
Medium-High
(20-40%)
High
(40-80%)
Extremely High
(>80%)
Arid and low water consumption
For our main subsidiaries, only one
of our ten manufacturing plants is
located in a water stress
zone.
Source: WRI.ORG - Aqueduct
Water Risk Atlas.
105
WATER STRESS PRIORITY
GRI 303-1 | SASB FB-NB-140A.2
Coca-Cola Andina has its own comprehensive evaluation
process for the risks associated with water stress zones,
which is supplemented by periodic studies developed
in collaboration with The Coca-Cola Company on the
vulnerability of water sources in its manufacturing facilities,
allowing it to prioritize efforts and investments.
For example, the central zone of Chile is considered to have
high water stress, and the company constantly monitors
the indicators associated with its facilities in this area. In this
sense, it carried out a hydrogeological study of the Maipo
River basin in Santiago, the results of which - based on the
World Resources Institute’s “water stress” classification -
allowed it to prioritize the investment plans for the Renca
plant - which represents 20.6% of Coca-Cola Andina’s total
production - and reduce the ratio above the Company’s
average, which has reached more than 23% in the last 5
years.
Suppliers in water-stressed areas
(by ingredients)
21.4%
Sugar
0.0%
Soybeans
INTEGRATED ANNUAL REPORT 2023106
75%
Green WF
Direct and
Indirect Water
Footprint
19%
Blue WF
6%
Gray WF
Direct Water Footprint
Indirect Water Footprint
2%
Gray WF
16%
Blue WF
6%
Gray WF
78%
Green WF
98%
Blue WF
*The Indirect Water Footprint accounts for 97% of the Total Footprint. Within this, 75%
corresponds to green Water Footprint.
MEASUREMENT OF WATER
FOOTPRINT AND LOW WATER
IMPACT PRODUCTS
During 2023, together with our partner,
Circular Carbon, we carried out Coca-Cola
Andina’s first water footprint measurement,
which is based on the methodology of the
WFN (Water Footprint Network), where
the Renca plant in Chile was chosen as
the most representative and demanding
to perform this exercise. The Renca plant
is located in a high water stress area and
is one of the three plants with the highest
production volume in Andina.
the
total
According to the measurement’s general
findings, 97% of
footprint
corresponds to indirect water footprint
In
and 75% to green water footprint.
Andina’s entire value chain, this places the
purchase and consumption of sugar as
the primary cause of water footprint. For
this reason, the conclusions of the final
report lead us to propose actions not only
in the direct consumption of water but
also to design a sustainable supply plan
where one of the main pillars is the water
awareness of our supply chain.
Finally, this analysis confirms our strategy
to expand our sugar-free or low-calorie
portfolio of products, whether in the water
or soft drink categories, obtaining a triple
impact by caring for the health of our
consumers, reducing carbon emissions
and optimizing the use of water resources
throughout our supply chain.
Water footprint by pillar
95%
Ingredients
0.2%
Distribution
3%
Packaging and inputs
1%
Manufacture
0.4%
Waste
0.5%
Cooling service
INTEGRATED ANNUAL REPORT 2023To learn more about water management indicators, see chapter 9.
107
WATER REUSE
GRI 301-1 | SASB FB-NB-140A.2
Coca-Cola Andina has implemented several technological
improvements, allowing it to safely reuse and incorporate
water used in its manufacturing process. This has made
it possible to improve efficiency and gradually reduce
extraction from natural sources.
Progress 2023
Versus previous year
17.1%
of water reuse
(on water withdrawn)
+18%
increase in reuse
+462%
progress
+18.9%
+20.4%
+1,771.5%
+3.7%
Evolution of
water reuse
(m³)
(baseline 2018)
2018
2023
2022
2023
Argentina
2022
2023
Brazil
2022
2023
2022
2023
Chile
Paraguay
EFFLUENT RECOVERY IN ANTOFAGASTA
Coca-Cola Andina’s Antofagasta plant is situated in the coastal border region of northwest
Chile, an area characterized by extreme aridity, water scarcity, and limited vegetation.
The seawater desalination process in San Jorge Bay provides the plant with its supply. While
the reuse and recycling of water resources has always been the primary focus of this plant, a
project was launched in 2023 that greatly reduced the water use ratio from 1.80 to 1.50 liters
per liter of beverage produced, closing values below 1.50 in the last three months.
The project involved extracting treated water from effluents and reusing it in secondary
processes like container washing, cooling towers, boilers, and lubrication by combining
reverse osmosis, ultrafiltration, and UV treatment. About US$550,000 was spent on
implementation, yielding a 150 m3/day effluent recovery capacity and a 20% reduction in the
amount of drinkable water needed.
243,543289,543498,776600,732309,504320,9181,73232,415221,3421,243,608INTEGRATED ANNUAL REPORT 2023To learn more about water management indicators, see chapter 9.
108
Progress 2023
100%
of the effluents
generated at our
operations are treated
2,856,365 m3
total liters treated
RECYCLING AND WATER TREATMENT
GRI 303-1, 303-2, 303-4| SASB FB-NB-140A.2
The Company’s ability to recycle the water it uses is one of
its biggest challenges; it achieves this by safely returning
effluents to their source while protecting human health and
the environment.
As a result, the manufacturing facilities treat all of their
wastewater, both in-house and in facilities owned by third
parties that ensure the necessary end quality. In order to
achieve this, daily sampling is done in strict accordance
with The Coca-Cola Company’s Operational Requirements
and the technical standards set in each nation. This includes
measuring variables
total
dissolved solids. There were no documented or reported
non-compliance instances of water discharge limits during
this period.
temperature, pH, and
like
76%
Own
24%
Third parties
97%
100%
12%
100%
3%
0%
88%
0%
17.1%
Total
0%
30%
100%
0%
Effluent
treatment 2023
(% on total)
Percentage of
water recycled
from effluent
treatment
(effluent water reuse/
total water reuse)
INTEGRATED ANNUAL REPORT 2023109
WATER REPLENISHMENT PROGRAMS
GRI 303-1
Water conservation is a company-wide commitment
as well as a community responsibility. As a result, it has
proposed, in collaboration with its neighbors, to move
forward with this challenge, looking for initiatives that
will allow it to connect and share the value it places on
this resource. Some of them include work with farmers
in Argentina and the Nature-Based Solutions project
to replenish water in protected areas in the province
of Córdoba. In Chile, the company has been working
to restore wetlands in indigenous communities in the
Tarapacá highlands, and in Brazil, it has been working to
conserve tropical forests in the Amazon. Paraguay aims
to improve aquifer recharge in the Mbaracayú Forest
Biosphere Reserve.
For more information, see Chapter 6
OTHER WATER ALLIANCES
Almafuerte
Rumipal
>
>
> Cicla
>
>
> Nilus
>
>
Bosques de Agua
Fundación Avina
Kilimo
Fundación Agua
es Vida
>
Asociación de Sonidos de la
Tierra
> ONG A Todo Pulmón
Fundación Moisés Bertoni
>
> Comisión Nacional del Lago
Ypacarí (CONALAYPA)
> Global Environment and
Technology Foundation (GETF)
WATER REPLENISHMENT IN NATURE
GRI 303-1| SASB FB-NB-140A.2
Numerous endeavors have been undertaken along this
strategic axis to safeguard aquifers and promote water
conservation in the natural environment, as well as to ensure
that individuals have access to water resources and to
raise awareness regarding their value and significance. The
Company aims to achieve this by 2025 and return 100% of
water utilized in the Renca plant (Leadership Location) and
by 2030 for total Andina.
ALLIES FOR WATER
GRI 303-1
is
leading this
The Coca-Cola Company
initiative, which invites bottlers to participate
in common water replenishment goals
in
the communities where their operations are
located as well as in priority watersheds where
production plants are located.
The system’s
is consolidated
information
through innovative projects with local startups,
allowing for greater efficiency in water use in
operations.
Chapter 6 provides additional information
on strategic water alliances.
Goals
105%
water replenishment in
leading plants by 2025.
100%
national replenishment
per country by 2030.
100%
of leading locations with water
replenishment projects by
2030. .
INTEGRATED ANNUAL REPORT 2023110
ANDINA
COMMITMENT
Starting in 2020, the Coca-Cola System
is working to reduce its carbon footprint
throughout its value chain. In this way, until
2023, we have adopted and accompanied
the system in its entire trajectory to reduce
emissions by 25% by the year 2030.
In 2024, we are determined to take a
more challenging step by signing our own
commitment to the Science-Based Target
Initiative (SBTI), which seeks to validate
decarbonization targets aligned with even
more demanding trajectories.
CLIMATE
ACTION
GRI 305-1, 305-2, 305-3
Climate change is an undeniable global crisis that has been
caused largely by rising levels of greenhouse gases (GHGs).
To counteract this result, strategies are being implemented
at both the political and business levels to reduce emissions
and strengthen resilience, including the adoption of “Net-
Zero” commitments by numerous countries in accordance
with the 2015 Paris Agreement. At the corporate level,
several companies, including The Coca-Cola Company, have
joined the Science-Based Targets (SBT) initiative, which is
coordinated by organizations such as the Carbon Disclosure
Project (CDP) and United Nations Global Compact.
0
2
2 0
Organizational carbon
footprint measurement for all
four operations using ISO 14064
and the Greenhouse Gas Protocol:
Corporate Accounting and Reporting
(GHG) Standard, published by the
World Resources Institute and
the World Business Council for
Sustainable Development.
3
2
0
2
Disclosed
for the first time
through CDP forms.
TCFD is integrated into the
Organizational Risk Management Model in
all four operations.
Scope 3 is evaluated and expanded to include all
industry-relevant categories.
The financial control approach for measuring the
organizational carbon footprint is incorporated.
Feasibility study, through the design of
a robust decarbonization plan, to
generate commitment and
alignment to the SBTi
initiative.
2
2
0
2
Finalized
TCFD disclosure
framework, including
quantification of climate change
risks and opportunities affecting
consolidated adjusted EBITDA.
Organizational boundaries for footprint
measurement are expanded, incorporating
distribution centers. First carbon footprint
measurement of production plants of other
subsidiaries in Chile and Andina Empaques.
Ernest & Young provided the first
external assurance statement of the
organizational carbon footprint
indicator.
CLIMATE RESILIENCE
AND EMISSIONS
1
2
0
2
Carbon footprint
measurement was
aligned with the Coca-Cola
Company’s decarbonization
guidelines. We adopted
the system’s commitment
and defined 2030 goals for
operational indicators such
as returnability, water and
energy.
2030
INTEGRATED ANNUAL REPORT 2023To learn more about emissions indicators, see chapter 9.
111
The Company has created a decarbonization
strategy that aligns with the five pillars of the
Coca-Cola System in order to guarantee that the
commitments are reasonable, feasible, and
consistent with the realities of the business.
In comparison to 2022, emissions in 2023
were 1,140,235 TnCO2eq,
an increase of 0.8% in the ratio of
grCO2eq / liter produced.
indicating
OUR DECARBONIZATION STRATEGY PILLARS
GRI 305-5
Ingredients
Packaging
Manufacture
Distribution
Cold equipment
Percentage share of main
emission sources*
18.8%
214,917 ton co2eq
Scope 3
39.7%
452,255 ton co2eq
Scope 3
9.5%
107,864 ton co2eq
Scope 1 and 2
10.0%
114,126 ton co2eq
Scope 1 and 3
11.9%
136,097 ton co2eq
Scope 1 and 3
+3.4%
vs 2022
-3.9%
vs 2022
+15.6%
vs 2022
+2.7%
vs 2022
+11.6%
vs 2022
Main emission reduction
initiatives
>
Sustain the implementation of
the sugar reduction strategy by
increasing the availability of low-
calorie products.
> Develop a sustainable sourcing
area for supplier engagement and
align them with best practices for
reducing emissions.
>
Boost sales of returnable
containers, increasing the
percentage of recycled PET
in disposable containers and
continue working to lighten
bottles.
>
Reduce consumption, as
measured by the EUR indicator,
and simultaneously increase the
proportion of renewable energy in
the energy consumed.
>
Seek efficient distribution by
controlling routes so that each
truck maximizes its trip, as well
as renewing the fleet of own and
third-party vehicles with improved
consumption efficiency and
motorization technology. At the
same time, work to replace the
internal fleet with electric mobility
vehicles.
>
Increase equipment efficiency by
lowering electrical consumption,
investing in more efficient
equipment with electronic
controllers, higher-performing
refrigerant gases, a high-tech cold
chamber, and LED lighting.
Main subsidiaries indicators
Reduction goals 2030
48.83
kilocalories sold
per 200 ml.
40.75
kilocalories sold
per 200 ml.
18.4%
of recycled resin use over total PET OW.
0.317 MJ
energy consumed per liter produced.
27.5%
Returnable packaging sales volume
over NARTD
53.7%
Renewable Electric Energy.
68%
EURO V standard trucks or higher
over total.
0.317 MJ
energy consumed per liter produced.
75%
energy saving equipment.
50%
of recycled resin use over total PET OW.
42.8%
Returnable packaging sales volume
over NARTD
Energy ratio
0.255 MJ
energy consumed per liter produced.
70%
Renewable Electric Energy.
90%
EURO V standard trucks or higher
over total.
Energy ratio
0.255 MJ
energy consumed per liter produced.
90%
energy saving equipment.
INTEGRATED ANNUAL REPORT 2023
112
Emissions
carbon footprint
2022- 2023
(TnCO2eq)
GRI 2-4, 305-1, 305-2, 305-3
Total
Coca-Cola Andina
1,113,302
2022
1,140,235
2023
+2.4%
Var % 2022-2023
Carbon footprint emissions ratio
(grCO2eq/ liter of beverage produced)
GRI 305-4
Scope 1 - Scope 2
Scope 1 - Scope 2 - Scope 3
27.4
2022
30.2
2023
240.4
2022
242.3
2023
In the carbon footprint profile,
Scope 3 accounts for more than
85% of absolute emissions. More
than 50 sources of emissions were
evaluated in this scope, including 10 of
the 15 industry-applicable GHG Protocol
categories. This ensures
products manufactured, distributed,
and commercialized both in our
main subsidiaries and in our other
consolidated subsidiaries.
that all
Scope 1
72,995
2022
78,306
2023
+10.2%
Var 2022-2023
+0.8%
Var 2022-2023
+7.3%
Var 2022-2023
Gases included in the emissions ratio calculation: CO2 , CH4 , N2O, HFC, PFC, SF6 , NF3
Scope 2
53,891
2022
63,800
2023
Share (%) carbon footprint 2023 by
type of scope
Carbon footprint 2023 by
operation
+18.4%
Var 2022-2023
6.9%
Scope 1
5.6%
Scope 2
7.9%
Paraguay
Scope 3
986,416
2022
998,130
2023
+1.2%
Var 2022-2023
87.5%
Scope 3
Gases included in the carbon footprint calculation: CO2 , CH4 , N2O, HFC, PFC, SF6 , NF3.
Methodological change: year 2022 is recalculated with new definition of financial control
approach. Subsidiaries in Chile (ECSA, VASA and VJSA) and Andina Empaques Argentina are
incorporated.
30.3%
Argentina
28.3%
Brazil
23.9%Chile3.4%AndinaEmpaques6.2%Subsidiaries ChileINTEGRATED ANNUAL REPORT 2023To learn more about energy management indicators, see chapter 9.
113
TRANSITION TO RENEWABLE ENERGIES
Reducing greenhouse gas emissions and managing
the impacts of climate change are key priorities for the
company. Therefore, it promotes the efficient use of energy,
the reduction of its consumption and the increase in the use
of renewable energy in the matrix. In addition, it seeks to
strengthen good practices, both in its value chain and in that
of its suppliers.
Coca-Cola Andina has prioritized the
incorporation of
renewable energy sources to its energy matrix in all
countries where it has the conditions to do so.
Renewable
energy use
2023
Main
Subsidiaries
Percentage
of renewable
energy
Main
Subsidiaries
38.6%
Total Coca-Cola Andina
53.7%
Total Coca-Cola Andina
Argentina
0%
Brazil
39.3%
Chile
54.1%
Paraguay
97.5%
Argentina
0%
Brazil
50.6%
Chile
95.7%
Paraguay
100%
0
25
50
75
100
0
25
50
75
100
INTEGRATED ANNUAL REPORT 2023To learn more about energy management indicators, see chapter 9.
114
Scope 2023
Our target 2023
Our target 2030
0.317 MJ
per liter of beverage (EUR)
0.312 MJ
per liter of beverage (EUR)
0.255 MJ
per liter of beverage (EUR)
100% RENEWABLE ENERGY
OPERATIONS
The Company is making progress toward purchasing 100%
renewable energy with I-REC certification. Contracts are
already in place for the Renca and Antofagasta plants in
Chile, as well as the Ribeirão Preto and Duque de Caxias
plants and distribution centers in Brazil.
PROGRESS IN ENERGY EFFICIENCY
The Company monitors energy consumption using the
energy ratio (EUR), which is the number of megajoules
required to produce and store one liter of beverage.
In 2023, Coca-Cola Andina achieved a ratio of 0.317 MJ per
liter of beverage, accumulating an improvement of 4.9%
from 2018.
The energy matrix of direct consumption
is composed of three types of sources, with the following distribution:
8%
Mobile combustion
61%
Electricity
31%
Fixed combustion
ENERGY IN THE VALUE CHAIN
Ingredients
Packaging
Manufacture
Distribution
Cold equipment
Fossil fuel
Bio fuel
Grid electricity
Renewable electricity
INTEGRATED ANNUAL REPORT 2023NATURE-BASED SOLUTIONS
In terms of biodiversity
management, the Company has
prioritized the conservation of the
natural habitats and ecosystems
in which it operates, carrying
out its activities responsibly and
consistently in accordance with the
Sustainability Policy. This includes
not operating in protected or natural
heritage areas. It also works to
mitigate the impact of its value
chain on biodiversity by promoting
sustainable forest management and
the protection of wooded areas.
115
SIERRAS DE CÓRDOBA, ARGENTINA
Coca-Cola Andina launched the Nature-based Solutions (NbS) project
in Córdoba, Argentina, in 2023. The project aims to replenish water and
conserve biodiversity in the sub-basins of the Río Primero (Suquía) and Río
Segundo (Xanaes) rivers.
In recent years, this area’s land use has changed, affecting the mountain
ecosystems from which the watercourses originate. This meant that
numerous water emergencies had to be declared, in addition to the IPCC’s
unfavorable rainfall scenarios, as a result of the climate emergency.
In this scenario, the project aims to contribute to the conservation, restoration,
and long-term management of critical areas in upper watersheds in order
to recover native vegetation and soil in mountain ecosystems, resulting in
increased water availability year-round. In addition, this project enhances
biodiversity, climate resilience, and sustainable community development.
Hectares
recovered
10,791
Ha
Project
contribution and
benefits
Water replenished
3,522,406
m3/year
People benefited
1,600,000
To accomplish this, Coca-Cola Andina, The Coca-Cola Company, and The
Coca-Cola Foundation, in collaboration with CICLA and Bosques de Agua,
are undertaking a series of actions:
Reach
level
Effectiveness of
protected area
management
10,450 ha
with conservation agreements
50%
progress in management plan
Grazing management
and control
3,000 ha
with regenerative livestock management
Control of invasive
alien species (IAS) of
high water demand
Forest restoration
46%
of enclosures installed
2
specific training sessions
13
brigade members were equipped and
began work in the field.
> Fences installed and maintained to
protect plantations.
> Planting carried out and seedling
production in progress
Erosion control
15
Gullies restored
> Fences installed
Fire prevention
2
firebreaks implemented
> Water reservoirs for early fire attack,
purchased and ready to be installed.
INTEGRATED ANNUAL REPORT 2023116
ESTANCIA ATALAYA - CONDORITO NATIONAL RESERVE
4,828 ha
INTERVENTION LOCATIONS
> Valle de Los Lisos Natural Reserve
> Vaquerías Natural Reserve
> Cerro Blanco Reserve
> Campo Los Hornillos Reserve
> Espinillo Bravo Private Natural Reserve
> Naguan Tica Natural and Cultural Reserve
> Bosques de Agua Natural Reserve
> Quebrada de Los Refugios
> Estancia Santo Tomás
>
Quebrada del Condorito National Park
> Estancia Atalaya - Condorito National Reserve
MAIN PARTNERS
VALLE DE LOS LISOS NATURAL RESERVE
4,300 ha
CERRO BLANCO RESERVE
INTEGRATED ANNUAL REPORT 2023117
6
Local ecosystem:
Driving
economic
and social
growth
INTEGRATED ANNUAL REPORT 2023To learn more about community contribution indicators, see chapter 9.
118
COMMUNITY
ENGAGEMENT AND
VALUE CREATION
GRI 413-1, 413-2
US$2,320,553
Investment in communities
1,034,534
Number of beneficiaries in the community
2,661,929
Liters donated
ATER A
W
E N E SS
R
A
W
Water management and
water scarcity
We work with neighboring
communities to promote
recycling, reducing, and
replenishing this resource while
also caring for crisis areas near
our operations.
E R S P ECTIVE
R P
U L A
CIR C
Returnability and packaging
We promote collection initiatives,
recycling culture and volunteering in the
sectors where we are located.
Waste management and responsible
use of resources
We use our resources responsibly in order
to minimize waste generation in our
operations.
PLY CH AI N M A N A G EMENT
P
U
S
Responsible sourcing
(supply chain management)
We seek to encourage our
suppliers’ growth by promoting
continuous improvement and
conducting periodic evaluations
of specific suppliers.
The organization focuses on
generating opportunities by
establishing connections with the
communities in which it operates.
To accomplish this, it developed a
community relations strategy that
focuses on five key themes for the
Company:
C
E
N
N
O
C
,
E
S
R
E
D I V
S A FE AND CO
M
M
IT
T
E
D
T
E
A
M
Talent attraction, retention and
development
Our host communities are diverse
and talented, so we prioritize
hiring local workers.
T I O N WITH THE CO
M
M
U
N
I
T
I
E
S
Economic development,
employment and local
entrepreneurship
We coordinate various stakeholders
to promote economic and environmental
development in neighboring communities.
Donations and public-private partnerships
Through collaborative work with
neighboring communities and actors that
surround us, we seek to contribute to
the welfare and development of the
localities where we are present.
INTEGRATED ANNUAL REPORT 2023
119
WATER AWARENESS
GRI 413-1, 413-2
We collaborate closely
with local communities
to implement water
conservation, reforestation,
and water-efciency
technology programs.
Continuación Alto Tarapacá
This project aims to restore hectares of
wetlands and flooded meadows which
act as sponges capable of retaining and
storing water in the Andean foothills and
mountain range.
Facilitators:
> Coca-Cola Andina Chile
>
>
The Coca-Cola Company
Avina Foundation
US$67,470
Invested
CICLA Project
Through the implementation of nature-
based solutions
in strategic sectors
of priority watersheds, our goal is to
improve water
infiltration capacity,
generate greater storage in the saturated
thickness of the soil and a decrease
in surface runoff, which generates an
increase in the average flow of rivers and
streams during the dry season.
Facilitators:
> Coca-Cola Andina Argentina
The Coca-Cola Company
>
> Cicla
1,644,960 m3/year
Liters of water replenishment
Nilus
This initiative considers using artificial
intelligence to store water in an artificial
glacier, which is then used during the
spring and summer seasons. The plan
includes the construction of a water park
in the Cajón del Maipo area.
Facilitators:
Coca-Cola Andina Chile
The Coca-Cola Company
>
>
> Nilus
US$100,000
Invested
Kilimo
The goal is to use satellite data to
verify, improve, and compensate for
agricultural water use.
Facilitators:
> Coca-Cola Andina Chile
>
>
The Coca-Cola Company
Kilimo
US$120,836
Invested
Water care through music: Sonidos
H2O Ñemby and Show Hydro
Through music
community
participation, we promote the care of
the Pa’i Ñu stream and water care in
educational communities.
and
Reduce your Water Footprint Talk
Talks and activities in Renca, Puente
Alto, Maipú, and San Joaquín to address
issues related to saving and caring for
water in daily life.
Facilitators:
> Coca-Cola Andina Chile
>
>
The Coca-Cola Company
Association de Sonidos de la Tierra
US$11,580
invested
2,488
participants and beneficiaries
Facilitators:
> Coca-Cola Andina Chile
Fundación Agua es Vida
>
U$39,226
invested
514
beneficiaries
Water Conservation in the
Mbaracayú Forest Biosphere
This project aims
the
water supply in the Mbaracayú Forest
Biosphere Region through sustainable
in collaboration
agricultural practices
with smallholder farmers.
to replenish
+Verde+Agua: Patiño Aquifer Recharge
and Sustainable Management of the Lake
Ypacarai Basin
This initiative seeks to increase the quantity
and quality of recharge of the Patiño Aquifer
resource
through an
management model that also impacts the
Ypacaraí Lake basin.
integrated water
Facilitators:
> Coca-Cola Andina Paraguay
The Coca-Cola Company
>
> Moisés Bertoni Foundation
>
Local farmers
408
beneficiaries
Facilitators:
Fundación Coca-Cola
>
> Coca-Cola Andina Paraguay
Fundación Moisés Bertoni
>
> Comisión Nacional del Lago Ypacarí
>
> Global Environment and Technology
>
Foundation (GETF).
(CONALAYPA)
US$125,000
invested by Fundación Coca-Cola
5,620
beneficiaries
INTEGRATED ANNUAL REPORT 2023CIRCULAR PERSPECTIVE
GRI 413-1, 413-2
Through management of the
entire life cycle of packaging—
from design and production
to recycling and reuse—we
are able to increase
PET collection rates in
collaboration with all
participants in the
recycling chain.
Strengthening alliances and creating
synergy in PET recovery.
These public-private agreements were
signed with different Municipalities
(Córdoba, Montecristo, Alta Gracia,
General Deheza, Godoy Cruz, General
Pico, Monte Hermoso, San Luis, among
others), Large Collectors
(Reaquila,
GIRSU, Circularity, Recical) and Key
Accounts
Carrefour,
(ChangoMas,
Libertad, Makro and La Anónima) with
the aim of strengthening PET recovery.
Facilitators:
> Coca-Cola Andina Argentina
> Municipalities
>
>
Large Collectors
Key Accounts
US$149,883
invested
4,364,171
Kg recovered
Network of Ecopoints, EcoGestor and
App “It’s Recyclable”.
The Ecopoints constitute a network
of recovery containers that facilitate
the separation at source of recyclable
is complemented by
materials. This
Ecogestor, a software that guarantees
the
traceability of materials and
facilitates the operational management
of
the
the collection centers, and
“It’s Recyclable” App, which allows
consumers to
identify products and
brands that use recyclable packaging,
promoting environmentally conscious
and responsible consumption.
Facilitators:
> Coca-Cola Paresa
>
Ecological Solutions
US$6,250
invested
70
EcoPoints installed
Join and Recycle Talks
the value of
talks on
Educational
recycling and environmental education,
with an emphasis on waste segregation.
Facilitators:
> Coca-Cola Andina Chile
>
Rembre
US$14,327
invested
426
beneficiaries
Cities Without Waste
Seeks to strengthen small and medium-
sized waste collectors and recyclers’
associations by providing
logistical
support such as trucks, weighing scales,
and contributions for renting space,
among other things.
Facilitators:
> Coca-Cola Paresa
>
>
>
> Fundación Coca-Cola
> Fundación Moisés Bertoni
> Coresa (Compañía Recicladora S.A.).
US$100,000
invested
150
beneficiaries
Sprite clean-up campaign
Project in partnership with the NGO
SOS Lagoas, which has
removed
tons of waste from our lagoons since
2018. These actions aim to ensure
the proper disposal of the collected
waste through selective and regular
collection, contributing to environmental
awareness.
Facilitators:
> Coca-Cola Andina Brazil
> NGO SOS Lagoas
US$12,426
invested
2,161 kg
of recyclables removed
My Beach Without Waste and Suquía
River Cleanup
We carried out cleanup days at the
Villa Rumipal and Almafuerte summer
the
inns
together with volunteers,
Municipality of Almafuerte and
the
Calamuchita Regional MSW Treatment
Plant. In addition, to celebrate Earth Day,
Montecristo Plant collaborators and their
families participated in a cleaning and
waste collection day on the banks of the
Suquía River in the San Martín Reserve.
Facilitators:
> Coca-Cola Andina Argentina
> Municipality of Almafuerte
> CICLA
US$6,738
invested
Tres Puentes Wetland Cleanup and
Let’s Reforest Volunteer Program
Employees of the Punta Arenas plant
and their families cleaned the most
significant wetland in the commune as
part of the corporate volunteer program’s
commitment to environmental care, and
workers in Santiago participated in the
reforestation of the Pajaritos park in
Maipú.
Facilitators:
> Coca-Cola Andina Chile
> Chilean Navy
Reforestemos
>
> Municipality of Maipú
14,502
beneficiaries
120
this
My neighborhood without waste
free
Offering a
recycling material
collection
service,
platform
encourages
and promotes waste
in homes, businesses,
management
and educational institutions across 20
Asunción neighborhoods. This helps to
build grassroots recycler associations
and collection centers.
Facilitators:
> Coca-Cola Paresa
The Coca-Cola Company
>
Fundación Moisés Bertoni
>
BID Lab
>
PNUD
>
> Cervepar
>
> Nestlé
>
> Ministry of Environment and Sustainable
Fábrica Paraguaya de Vidrios
Tetrapack
Development (MADES).
US$13,000
invested
666
homes, businesses, and educational
institutions registered
16
collection centers and grassroots recycler
associations benefited
INTEGRATED ANNUAL REPORT 2023CONNECTION
WITH NEIGHBORING
COMMUNITIES
GRI 413-1, 413-2
Our goal is to help the
communities in which
we operate grow by
implementing programs
that stimulate the local
economy.
121
Gastronomic Boots Camps
Online and on-site training program
aimed at young people under the age of
35, primarily women, who want to work in
the gastronomic industry. Boots Camps
are taught in 15 partner restaurants,
allowing for work experience and job
opportunities.
Facilitators:
> Coca-Cola Andina Chile
>
>
The Coca-Cola Company
Social Gastronomy Foundation.
US$77,254
invested
1,317
young participants
Healthy Cooking Workshops
Workshops pertaining to training are
specifically tailored for women who
are employed in snack bars, children’s
cafeterias, or are affiliated with social
organizations.
Facilitators:
> Coca-Cola Andina Argentina
>
Pimienta Negra gastronomic education
company.
US$6,275
invested
420
beneficiaries
Comida para Todos (Food for All),
Banco de Alimentos (Food Bank)
and Natal sin Hambre (Hunger-Free
Natal).
These are initiatives that seek to provide
access
food, support charitable
organizations and encourage donation,
through the delivery of lunch rations to
low-income people and the donation of
products.
to
Facilitators:
> Coca-Cola Andina Argentina.
> Coca-Cola Andina Brazil.
> Coca-Cola Andina Chile.
>
>
>
> NGO Ação da Cidadania (Brazil).
Social Gastronomy Foundation (Chile).
Food Network (Chile).
Food Bank (Argentina).
6,600
lunch rations delivered
826,044
beneficiaries
Programa Puertas Abiertas (Open
Doors Program)
The company opened its doors to the
neighbors of Renca, Puente Alto, San
Joaquín, Maipú, and Punta Arenas so
they could learn about the production,
logistics, and distribution processes.
Furthermore, we became involved in
that encourages
a SOFOFA project
member businesses to open their doors
to neighboring communities.
Facilitators:
> Coca-Cola Andina Chile
> Municipalities
SOFOFA
>
242
beneficiaries
Estemos Abiertos 2.0 (Let’s Be Open
2.0)
This program, which began in 2020,
supports the economic reactivation of
small and medium-sized businesses by
providing microcredits to more than 200
stores and grocery stores in Asunción
and Gran Asunción. It also includes face-
to-face and virtual training in areas such
as sales, communication and marketing
for more
than 1,000 women and
entrepreneurs with the aim of continuing
traditional
to benefit and promote
channel customers. Also, as part of this
initiative, 50 young people were trained
for their first job.
Facilitators:
> Coca-Cola Paresa
Fundación Paraguaya
>
> Coca-Cola Foundation
US$100,00
invested by Fundación Coca-Cola
1,700
beneficiaries
200
stores benefited
is
to
and
Mi Almacén, Mi Comunidad (My
Store, My Community)
The goal
train neighborhood
(mom & pops) store owners to promote
entrepreneurship
community
leadership. It includes training in digital
workshops, mentoring, and financial
assistance
long-term projects.
In August of this year, 4,600 digital
scholarships were awarded
(70% to
female head of households), and 11
stores were awarded for co-creation
projects.
for
Facilitators:
> Coca-Cola Andina Chile
>
>
The Coca-Cola Company
Fundación Gastronomía Social.
4,600
digital scholarships
11
stores awarded
96
co-creation projects
Support for cultural and sports
activities
We provide hydration products for
outdoor
activities
life-promoting
to a number of neighboring social
organizations.
Facilitators:
> Coca-Cola Andina Argentina
> Coca-Cola Chile
> Coca-Cola Paresa
>
several organizations in the countries that
host sports and cultural events
+125,000
benefited
INTEGRATED ANNUAL REPORT 2023
122
DIVERSE, SAFE AND
COMMITTED TEAM
GRI 413-1, 413-2
We create diverse, equitable,
and inclusive environments,
thereby increasing access to
equal opportunities.
FONBEC Education Scholarships
We contribute so that children and
young people can continue their
education and achieve their academic
and personal goals.
Junior Achievement educational
programs
This initiative enables us to connect
students to the world of work by
providing trainings focused on STEM
careers and digital skills.
Facilitators:
> Coca-Cola Andina Argentina
>
Fondo de Becas para Estudiantes
(FONBEC)
Facilitators:
> Coca-Cola Andina Argentina
Junior Achievement NGO
>
SUPPLY CHAIN MANAGEMENT
GRI 413-1, 413-2
We aim to encourage supplier
development by promoting
innovation, social supply
ecosystems, and local
development.
US$9,308
invested
59
beneficiaries
US$19,782
invested
945
beneficiaries
Colectivo Joven on line
Program for training and
integrating
young people aged 16 to 25 into the
labor force who live in low-income urban
communities and have completed or are
currently enrolled in high school.
Attraction of Local Talent
This initiative, developed in collaboration
with the Municipal Labor Intermediation
Offices (OMIL), aims to attract, promote,
and hire local talent through job fairs and
other activities.
Facilitators:
> Coca-Cola Andina Chile
> Municipalities of Renca, Puente Alto, Maipú
and San Joaquín.
Facilitators:
> Coca-Cola Andina Brazil
US$156,285
invested
9,127
beneficiaries
US$23,901
invested
3,997
beneficiaries
in
Improving Employability
Training
logistics, shipping, and
sales is primarily provided to women
and people with disabilities, with the
goal of improving gender equity and
in
employability
which we operate.
in the communities
Facilitators:
> Coca-Cola Andina Chile.
>
Tacal Foundation.
US$42,980
invested
82%
participation of women
203
women trained
24
people with disabilities trained
in
that
value
100+Labs Open Innovation
Competition
address
initiatives
Supports
challenges
chain,
the
including water management, energy
the circular economy,
consumption,
commercial
smart
logistics,
in
innovation, among other
an effort to promote innovation and
progress.
issues,
and
Facilitators:
The Coca-Cola Company
> Coca-Cola Paresa
>
> Cervepar
Koga
>
US$20,532
invested
272
beneficiaries
Entrepreneur Fairs
With the aim of promoting and opening
the doors to social supply management
and promoting local development, we
held the first fair for entrepreneurs in
Renca and Maipú.
Facilitators:
> Coca-Cola Andina Chile
> Municipality of Renca and Maipú.
US$17,152
invested
36
participating entrepreneurs
INTEGRATED ANNUAL REPORT 2023Learn more about indicators and food loss and waste management in chapter 9.
123
FOOD LOSS AND WASTE
The Company adheres to the Sustainable Development Goals (SDGs) of the
United Nations (UN). The corporate beverage and food waste policy, which
was released in 2021 and integrates into the sustainable value creation
strategy, outlines the guidelines and strategies to minimize the impact on all
operations. This allowed it to concentrate on the productivity and efficiency
of the value chain while addressing programs, action plans, key indicators,
and monitoring to cut down on waste in every aspect of the business.
In order to have a positive influence on the communities in which it operates,
the Company also collaborated with food banks and solidarity organizations,
donating 2,661,929 liters of products in 2023.
Percentage of
food loss
(total weight loss/total
weight of food sold)
0.784%
Finished Product
+
0.105%
Sweetener
=
0.899%
Total
0.65%
Target 2023
Food loss and
food waste
volumes by food
category and/or
life cycle stage
(ton)
Suppliers
Production and
bottling
Distribution
Clients and
Consumers
The beverage and food waste goal does not include
donations of finished product.
ACTIONS FOR FOOD WASTE MANAGEMENT.
(Ranked by level of preference for the business)
+
Actions from most
to least preferred
Source reduction
Food donations
Animal feed
Industrial uses
Compost
-
Landfills and Incinerators
Sweeteners
5,257 tn
Total loss due to
sweeteners
Finished Products
41,994 tn
Total loss due to finished
products
39,333 tn
Loss of finished product
2,662 tn
Loss of finished product used for
alternative purposes
INTEGRATED ANNUAL REPORT 2023124
RESPONSIBLE
SUPPLY CHAIN
GRI 2-6, 205-2 | CMF 7.1.IV
Our suppliers are part of the value chain; therefore, we
define a strategic framework that responds to their and
the Company’s requirements and ensures responsible
management, as framed by our Code of Ethics for Suppliers
and Third Parties, Corporate Purchasing Policy, Corporate
Human Rights Policy, and Guiding Principles for Suppliers of
The Coca-Cola Company.
8,630
Total suppliers
SUPPLY CHAIN MANAGEMENT APPROACH
The management strategy allows us to categorize each
of the suppliers, determining their level of criticality within
the value chain, and thus prioritize resources for efficient
management and control.
Corporate Purchasing Policy
CMF 7.1
It sets general guidelines for the development of the
purchasing process and the essential elements that
need to be standardized, governing all of our actions
in this domain. The Company does not have a formal,
cross-border supplier payment policy, but because
of the various realities and laws in the nations in which
it conducts business, each one has a unique process
that establishes the terms for timely payment.
Corporate Human Rights Policy and Guiding
Principles The Coca-Cola Company
Commitment to human rights is unrestricted, and
suppliers are expected to uphold these principles
in the territories where the Company operates.
All of these values are reflected in The Coca-Cola
Company’s Supplier Guiding Principles
and
Corporate Human Rights Policy.
1
Expense analysis of the
supply chain allowing
supplier management
according to purchasing
categories.
4
Integrating
Environmental, Social and
Governance issues into the
supply chain management
strategy.
Criteria by which
suppliers are
categorized
2
Supply chain criticality
Code of Ethics For Suppliers And Third Parties
The relationships between suppliers, contractors,
subcontractors, and their associates, representatives,
and middlemen within the subsidiaries are governed
by this document. Along with addressing legal
concerns like corruption, social contributions, and
conflicts of interest, it also sets guidelines and
standards.
3
Supply chain risk
assessment and corrective
measures.
INTEGRATED ANNUAL REPORT 2023125
EVALUATION OF OUR SUPPLIERS
GRI 2-6, 205-2, 308-2, 407-1, 414-2 | CMF 7.2
1,353
Total suppliers evaluated
255
Total critical suppliers
(evaluated for sustainability)
Representing 18.8% of total suppliers evaluated
and 43.8% of total purchases.
We evaluate suppliers’ quality, safety, and delivery
performance on a regular basis to improve the supply chain
and create opportunities for growth. Furthermore, all critical
suppliers must undergo periodic audits conducted by
independent, accredited firms on behalf of The Coca-Cola
Company. The results rate each supplier on a four-tier scale,
identifying areas for improvement, minor nonconformities,
and major nonconformities. In any of these cases, the
supplier must create a corrective action plan within 30 days,
which will be reviewed within 3 to 6 months.
SUSTAINABILITY CRITERIA USED IN AUDITS
> Respect for freedom of association and collective
bargaining.
> Prohibition of child labor
> Prohibition of forced and compulsory labor and labor
abuse.
> Elimination of discrimination
> Working hours and wages
> Safe and healthy workplace
> Protection of the environment
> Business integrity
> Compliance with applicable laws and regulations
> Grievance and resolution procedures
> Adequate and effective management systems
CRITICAL SUPPLIERS
THOSE WHO SUPPLY RAW
MATERIALS IN DIRECT CONTACT
WITH THE BEVERAGES ARE
CRITICAL SUPPLIERS. THEY ADHERE
TO THE “GUIDING PRINCIPLES FOR
SUPPLIERS” ESTABLISHED BY THE
COCA-COLA COMPANY AND ARE
ASSESSED ON A PERIODIC BASIS
BY EXTERNAL AUDITORS.
ANDINA’S STRATEGIC PROCUREMENT PLAN
This initiative was implemented in 2023, with the objective
of expanding the evaluation to selected suppliers for all four
operations, including sustainability criteria (Environmental,
Social and Governance).
To evaluate our suppliers, we segmented them according
to the most relevant purchasing categories for the business
and for Andina’s Sustainability goals.
943
Suppliers evaluated by Andina’s
Strategic Procurement Plan
Total suppliers categorized according to business-
relevant categories.
22
Ingredient Suppliers
142
Packaging suppliers
13
Cold Equipment and
Service Suppliers
79
Distribution suppliers
Evaluation
strategic axes
Water management
Circular economy
Climate action
INTEGRATED ANNUAL REPORT 2023126
LOCAL SUPPLIERS: OUR FIRST CHOICE
GRI 2-6
Alliances are created with local suppliers to promote their integration into
the value chain.
95%
of suppliers
are from the countries
where the Company has
operations.
88%
of our expenses in 2023
is represented by domestic
suppliers
Supplier
Workshop
By means of workshops that
incorporate results
monitoring, the Company
fosters innovation and
sustainability, extending these
values to Coca-Cola Andina
Brazil’s suppliers.
Positive impacts
Supplier commitment
to Andina’s Sustainable
Supply vision
200
Suppliers
participated in the
workshop
INTEGRATED ANNUAL REPORT 2023SUPPLY RISK CONTROL
To ensure compliance with The Coca-Cola Company’s
Supplier Guiding Principles, the Company conducts supply
chain risk assessments:
MAIN SUPPLIERS BY COUNTRY
GRI 2-6 | GRI 204-1 | CMF 6.2.III
Suppliers accounting for more than
10% of spending
127
General Control
An automatic control for ensuring
compliance with labor laws.
Specific Digital Control
Random and specific reviews of companies
deemed critical, where additional
information is requested to be submitted
digitally by each contractor.
1
2
4
SUPPLY RISKS CONTROLS
3
External Audit
Audit
Every two years, an external company
reviews compliance with the Guiding
Principles of critical suppliers (on a random
basis).
For suppliers with higher criticality ratings,
audits are conducted at the supplier’s
offices to physically verify compliance with
the Guiding Principles.
>
>
>
Concentrate
Servicios y Productos para Bebidas
Refrescantes S.R.L.
Sweeteners (sugar/fructose)
Complejo Aliment. San Salvador S.A.
Ingrecor S.A.
Plastic containers preforms
Andina Empaques Argentina S.A.
Container resin
Alpek Polyester Argentina S.A.
Circular-Pet S.A.
Reels (tetrapak)
Tetra Pak S.R.L.
Cardboard / Pallet / Chapadur
Fiplasto S.A.
> Glass Containers
>
>
>
>
>
>
>
>
>
>
>
Cattorini Hnos. S.A.C.I.F.E I.
Cans
Ball Beverage Can South America S.A
Caps
Priva S.A.
Thermo Contractible
Rio Chico S.A.
Concentrate
Coca-Cola de Chile S.A.
Sweeteners (sugar/fructose)
Comercializadora de Productos Panor Ltda
Iansa Ingredientes S.A.
Sucden Chile S.A.
Plastic containers preforms
Envases CMF S.A.
Caps
Sinea S.A.
Cardboard
Corrupac S.A.
Envases Impresos S.P.A.
> Glass Containers
Cristalerías Toro S.P.A.
Cristalerías de Chile S.A.
Thermo Contractible
Plásticos Arpoli S.P.A.
Carbon dioxide gas
Linde Gas Chile S.A.
>
>
>
>
>
>
>
Concentrate
Recofarma Industria Do Amazonas Ltda.
Sweeteners (sugar/fructose)
Usina Alta Mogiana S/A – Açúcar E Álcool
Plastic containers preforms
Valgroup Rj Industria De Embalagens Rigidas
Ltda.
Caps
Valgroup Mg Industria De Embalagens Rigidas
Ltda
Returnable plastic containers
Riopet Embalagens S.A.
> Water
>
>
>
>
>
>
>
>
>
>
>
>
>
>
Igua Rio De Janeiro S.A.
Reels (tetrapak)
Tetra Pak Ltda.
Electric power/gas
Ecogen Rio Solucoes Energeticas S.A.
Labels
Pp Print Embalagens S.A.
Cans
Crown Embalagens Metalica Da Amazonia S.A.
Thermo Contractible
Valgroup Mg Industria De Embalagens
Flexiveis Ltda.
Juices
Tecnovin Do Brasil Ltda
Concentrate
Servicios Y Productos Para Bebidas
Recofarma Ind Amazonas Ltda.
Sweeteners (sugar/fructose)
Alcotec Sociedad Anónima
Azucarera Paraguaya S.A.
Inpasa Del Paraguay S.A.
Ingrecor S.A.
Plastic containers preforms
Industrias Pet S.A.E.C.A.
Caps
Andina Empaques Argentina S.A.
Reels (tetrapak)
Tetra Pak Global Distribution S.A.
Thermo Contractible
Petropack S.A.
Juices
Fenix S.A.
Cans
Embotelladora del Atlántico S.A.
INTEGRATED ANNUAL REPORT 2023128
7
Financial
and
economic
summary
INTEGRATED ANNUAL REPORT 2023129
REGULATORY
FRAMEWORK
CMF 6.1.III, 6.1.IV
Embotelladora Andina S.A.
corporation, organized and operating in accordance
with Chilean law. As such, it is governed by Chilean Law No.
18,045 on Securities Market and Chilean Corporation Law
is an open stock
No. 18,046 and its Regulations, as well as the rules issued for
this purpose by the Chilean regulatory authority, the Financial
Market Commission (CMF).
As an issuer of Depositary Receipts of the New York Stock
Exchange, the Company is also governed by the rules
of the Securities Exchange Act of 1934, the Foreign
Corrupt Practices Act of 1977 and the Sarbanes-
Oxley Act of 2002, as well as the rules issued for
this purpose by the Securities and Exchange
Commission and
Exchange.
the New York Stock
Argentina
(i) The Argentine Food Code, National Law No. 18,284,
governs all aspects of food and beverage production,
importation, and commercialization; (ii) National Law No.
24,788 and its regulatory decrees, which control the sale,
consumption, and advertising of alcoholic beverages; (iii)
Regulatory Decree No. 149/2009, amended by Decree
No. 688/2009, governs all aspects of alcoholic beverage
advertising; (iv) Law No. 27,545, Law of Gondolas; and (v)
Law No. 27,642 on the Promotion of Healthy Eating (Front
Labeling Law).
Chile
(i) Standards of the Food Sanitary Regulations contained
in Decree N°977 of the Ministry of Health of 1997, and
in the Sanitary Code; (ii) Standards of the Mineral Water
Regulations contained in Decree N°106 of the Ministry
of Health of 1997, Mineral Water Regulations; (iii) Law on
Nutritional Composition of Food and its Advertising, Law
N°20. 606; Decree No. 13 of the Ministry of Health, June 26,
2015, and Law on Food Advertising, Law No. 20,869; (iv) Laws
governing the production, elaboration, commercialization,
sale and consumption of alcoholic beverages, Law No.
18,455 and Law No. 19,925; and (v) Law establishing a
framework for waste management, extended producer
responsibility and promotion of recycling, Law No. 20,920.
Operations in Argentina, Brazil, Chile
and Paraguay are required by local
laws to adhere to the regulations
that are specific to the activities
and businesses they conduct.
Brazil
(i) Federal Law No. 8,918, of July 14, 1994, which provides for the standardization, classification,
registration, production and inspection of beverages, authorizing the creation of the
Intersectoral Commission on Beverages and other measures; (ii) Federal Decree No. 6,871,
of June 4, 2009, regulating Federal Law No. 8. 918, of July 14, 1994, which established the
standardization, classification, registration, production and inspection of beverages; (iii)
Decree-Law No. 986, of October 21, 1969, establishing the basic food standards; (iv) Decree-
Law No. 7,841, of August 8, 1945, establishing the Mineral Water Code; (v) Federal Law No.
6. 437, of August 20, 1977, defining violations of federal health legislation, establishing the
appropriate sanctions and taking other measures; (vi) Resolution No. 23 of the Ministry
of Health, of March 15, 2000, which establishes the Manual of Basic Procedures for the
Registration and Exemption from the Registration Requirement of Relevant Products for
the Food Area; (vii) MAPA Resolutions RDC N°27, of August 6, 2010, and RDC N°240, of July
26, 2018, which define categories of food and packaging that are exempted and require
mandatory sanitary registration; (viii) MAPA DRC Resolution N°208, of January 5, 2018,
governing the process for petitions submitted for analysis by ANVISA’s technical sectors and
revokes MAPA DRC Resolution N°204, of July 6, 2005; (ix) MAPA Normative Instruction N°72,
of November 16, 2018, which approves the administrative requirements and procedures for
the registration of establishments and products; and (x) MAPA Normative Instruction N°34,
dated October 21, 2015, which creates the Integrated Electronic System of Agricultural
Products and Establishments-SIPEAGRO-under the purview of the Ministry of Agriculture,
Livestock and Supply-MAPA.
Paraguay
(i) Sanitary Code Law No. 836/80;
(ii)
Consumer and User Protection Law
No. 1,334/98, as amended by Law Nos.
(iii) Advertising
6366/19 and 6624/20;
and Promotion of Tobacco and Alcoholic
Beverages Law No. 1,333/98; (iv) Law No. 1.
642/00, which forbids the sale of alcoholic
beverages to minors and their consumption
on public roads; and (v) Executive Decree
No. 1,635/99 and Ministry of Public Health
and Social Welfare Resolution No. 643/12,
which among other things regulate aspects
related to the registration of food products
and modifications thereto.
INTEGRATED ANNUAL REPORT 2023OWNERSHIP AND
CONTROL
CMF 2.3.4.III.C
130
INCORPORATION DOCUMENTS
Embotelladora Andina S.A. is an open stock corporation that was incorporated by public deed
dated February 7, 1946, executed before the Notary Public of Santiago, Mr. Luciano Hiriart
Corvalán. An abstract of this deed was recorded on page 768, No. 581, of the Commercial
Registry of the Real Estate Registry of Santiago in 1946 and was published in the Diario Oficial
(Official Gazette) No. 20,413 on March 25, 1946. Its bylaws were approved by Supreme Decree
No. 1,364 on March 13, 1946, which is registered on page 770, No. 582 of the Registry of
Commerce of the Real Estate Registry of Santiago of 1946. The last amendment to the bylaws
was approved by the Special Shareholders’ Meeting held on June 25, 2012, the minutes of
which were converted into a public deed on July 12, 2012, before the Notary Office of San
Miguel of Mrs. Patricia Donoso Gomien. An abstract of said deed is registered on page 49,151
No. 34,479 of the Commercial Registry of the Real Estate Registry of Santiago of 2012 and
was published in the Diario Oficial (Official Gazette) on August 1, 2012. Subsequently, by public
deed dated October 14, 2013, granted at the Santiago Notary Office of Mr. Eduardo Avello
Concha, a decrease in capital stock was recorded in accordance with the provisions of Article
27 of the Corporations Law, Law No. 18,046. An abstract of said deed was recorded in the
margin of the corporate registration in the Commercial Registry of the Real Estate Registry of
Santiago, on October 16 of the same year.
Accordingly, the capital stock decreased by Ch$21,724,544 and was divided into 473,289,301
Series A shares and 473,281,303 Series B shares.
473,289,301
Total Series A shares
473,281,303
Total Series B shares
1,811
Total number of
shareholders
734
Total number of
shareholders
Series A
1,077
Total number of
shareholders
Series B
SERIES OF SHARES
CMF 2.3.4.I
Series A and Series B differ in their voting and economic rights.
While Series A shares are entitled to elect 12 of the 14 directors, Series B shares are entitled to elect 2 of the
14 directors and to receive any and all dividends per share distributed by the Company, whether interim,
final, mandatory minimum, additional or eventual, increased by 10%. The preferences of the Series A and
Series B shares will last for the term expiring on December 31, 2130. Upon expiration of this term, Series
A and B shares will be eliminated and the shares comprising them will automatically be transformed into
common shares without any preference, eliminating the division into series of shares.
INTEGRATED ANNUAL REPORT 2023131
Ownership
percentage
CMF 2.3.2, 2.3.3
2.9%
ADRs
39.3%
Controlling Group
44.8%
Others
5.7%
7.3%
AFPs
Coca-Cola
THERE WERE NO RELEVANT
CHANGES IN THE COMPANY’S
SHARE OWNERSHIP DURING THE
REPORTING PERIOD.
MAIN SHAREHOLDERS
Ownership of the
Company
CMF 2.3.1
Controlling Group 1
262,428,986
Others
Coca-Cola 2
AFPs
ADRs
Total
Series A
% Ownership
Series B
% Ownership
Total A+B
% Ownership
107,724,618
69,348,241
30,249,610
3,537,846
55.4%
22.8%
14.7%
6.4%
0.7%
109,128,834
316,200,042
-
23,971,723
23,980,704
23.1%
66.8%
0.0%
5.1%
5.1%
371,557,820
423,924,660
69,348,241
54,221,333
27,518,550
39.3%
44.8%
7.3%
5.7%
2.9%
473,289,301
100.0%
473,281,303
100.0%
946,570,604
100.0%
(1) See description of the Controlling Group in the following section.
(2) Considering the direct and indirect ownership interest that Coca-Cola de Chile S.A. has in Embotelladora Andina S.A.
RUT
Series A
Series B
Total Shares
Ownership (%)
INVERSIONES CABILDO SPA*
76062133-1
65,487,786
36,950,863
102,438,649
10.82%
INVERSIONES SH SEIS LIMITADA*
76273760-4
65,489,786
25,164,863
90,654,649
9.58%
COCA-COLA DE CHILE S. A.
96714870-9
67,938,179
-
67,938,179
7.18%
Twelve major
shareholders
CMF 2.3.3
BANCHILE CORREDORES DE BOLSA S.A.
96571220-8
1,312,177
63,290,919
64,603,096
6.82%
INVERSIONES NUEVA DELTA S.A.*
76309233-k
58,927,056
-
58,927,056
6.23%
BANCO DE CHILE ON BEHALF OF STATE
STREET
33338812-k
-
45,999,772
45,999,772
4.86%
LARRAIN VIAL S.A. CORREDORA DE BOLSA
80537000-9
11,533,842
31,824,963
43,358,805
4.58%
BANCO SANTANDER - JP MORGAN
33338330-6
6,436,650
30,039,650
36,476,300
3.85%
BANCO SANTANDER - CHILE
33338574-0
12,476,000
34,212,261
46,688,261
4.93%
INVERSIONES GRAN ARAUCARIA DOS
LTDA.
76727516-1
36,467,998
5,967,973
42,435,971
4.48%
THE BANK OF NEW YORK MELLON
33338454-k
3,508,224
23,980,704
27,488,928
2.90%
BANCO DE CHILE POR CUENTA DE
TERCEROS CA
*Company related to Controlling Group
33338248-2
5,275,926
24,891,488
30,167,414
3.19%
INTEGRATED ANNUAL REPORT 2023CONTROLLING GROUP
CMF 2.3.1, 2.3.3, 3.4.IV
Embotelladora Andina S.A. is controlled by the following group of natural
persons and legal entities:
Controlling group
Share representation
Inversiones SH Seis Limitada (“SH6”)
Inversiones Cabildo SpA (“Cabildo”)
Holder of 65,489,786 Andina Series A
shares, which it holds in its own name.
Holder of 65,487,786 Andina Series A
shares, which it holds in its own name.
Inversiones Nueva Delta S.A.
(“Nueva Delta”)
Holder of 58,927,056 Andina Series A
shares, which it holds in its own name.
Inversiones Nueva Delta Dos S.A.
(“Nueva Delta Dos”)
Holder of 3,574,999 Andina Series A shares,
which it holds in its own name.
Inversiones Don Alfonso Limitada
(“Don Alfonso”)
Holder of 16,475,068 Andina Series A
shares, which it holds in its own name.
Inversiones El Campanario Limitada
(“Campanario”)
Holder of 16,475,069 Andina Series A
shares, which it holds in its own name.
Inversiones Los Robles Limitada
(“Los Robles”)
Inversiones Las Niñas Dos SpA
(“Las Niñas Dos”)
Holder of 16,475,069 Andina Series A
shares, which it holds in its own name and
under third party custody.
Holder of 16,538,395 Andina Series A
shares, which it holds in its own name and
under third party custody.
The final controllers of the aforementioned companies are the persons and representatives for management
indicated hereinafter.
132
1
SH6:
INVERSIONES SH SEIS LIMITADA.
RUT 76.273.760-4
This company is owned directly and indirectly by:
(a) Inmobiliaria e Inversiones Punta Larga Limitada, Rut
96.580.490-0, holder of 14.2069% of the capital stock.
This company is 99.92% owned directly by Jaime Said
Handal, Rut 4.047.015-8;
(b) Inversiones Bullish Limitada, Rut 76.167.252-5, holder of
14.2069% of the capital stock. This company is 97.2873%
owned indirectly by Gonzalo Said Handal, Rut 6.555.478-
K;
(c) Inversiones Berklee Limitada, Rut 77.077.030-0, holder
of 14.2069% of the capital stock. This company is 99%
owned directly by Javier Said Handal, Rut 6.384.873-5;
(d) Inversiones Harvest Limitada, Rut 77.077.250-8, holder
of 14.2069% of the capital stock. This company is 69.66%
owned directly by Bárbara Said Handal, Rut 4.708.824- 0;
(e) Inversiones Oberon Limitada, Rut 76.126.745-0, holder of
14.2069% of the capital stock. This company is 90.0885%
owned indirectly by Marisol Said Handal, Rut. 6.384.872-
7;
(f)
Inversiones Rinascente Limitada, Rut 77.077.070-K,
holder of 14.2069% of the capital stock. This company
is 94,0580% owned directly by Cristina Said Handal; Rut
5.522.896-5;
(g) Jaime, Gonzalo, Javier, Bárbara, Marisol and Cristina Said
Handal, each hold 0.00006175% of the capital stock; and
(h)
Inmobiliaria Pro Seis Limitada, Rut 76.268.900-6,
holder of 14.7581% of the capital stock. This company is
indirectly owned in equal parts by each of the following
individuals: Jaime, Gonzalo, Javier, Bárbara, Marisol and
Cristina Said Handal.
2
CABILDO:
INVERSIONES CABILDO SPA.
RUT 76.062.133-1
This company is owned directly and indirectly by:
(a) Inversiones Delfín Uno S.A., Rut 76.005.604-9, holder
of 2,13% of the capital stock. This company is 99.99%
Isabel Margarita Somavía Dittborn, Rut
owned
3.221.015-5;
(b) Inversiones Delfín Dos S.A., Rut 76.005.591-3, holder
of 2.13% of the capital stock. This company is 99.99%
owned by the estate of José Said Saffie, Rut 2.305.902-9;
(c) Inversiones Delfín Tres SpA., Rut 76.005.585-9, holder
of 38.30% of the capital stock. This company is 100%
owned by Salvador Said Somavía, Rut 6.379.626-3;
(d) Inversiones Delfín Cuatro SpA., Rut 76.005.582-4,
holder of 19.15% of the capital stock. This company is
100% owned by Isabel Said Somavía, Rut 6.379.627-1;
(e) Inversiones Delfín Cinco SpA., Rut 76.005.503-4, holder
of 19.15% of the capital stock. This company is 100%
owned by Constanza Said Somavía, Rut 6.379.628-K;
and,
(f) Inversiones Delfín Seis SpA., Rut 76.005.502-6, holder
of 19.15% of the capital stock. This company is 100%
owned by Loreto Said Somavía, Rut. 6.379.629-8.
INTEGRATED ANNUAL REPORT 2023133
7
DON ALFONSO:
LOS ROBLES:
INVERSIONES DON ALFONSO LIMITADA.
INVERSIONES LOS ROBLES LIMITADA.
Rut 76.273.918-6
RUT 76.273.886-4
This company is owned directly and indirectly by:
This company is owned directly and indirectly by:
(a) 73.40437% owned by María de la Luz Chadwick Hurtado,
(a) 0.107735% owned by Felipe Tomás Cruzat Chadwick, Rut
Rut 5.669.689-K;
13.689.123-5;
(b) 0.05062% owned by Carlos Eugenio Lavín García-
(b) 0.107735% owned by Carolina María Errázuriz Chadwick,
Huidobro, Rut 4.334.605-9; and
Rut 16.369.519-7;
(c) 26.54501% owned by Inversiones FLC Limitada (99.5%
controlled by Francisco José Lavín Chadwick, Rut
10.673.048-2), whose final controller is María de la
Luz Chadwick Hurtado as representative for the
administration.
(c) 0.107735% owned by Jacinta María Errázuriz Chadwick,
Rut. 17.408.873-k;
(d) 33.2256% owned by Inversiones Bocaleón Limitada
(99.9902% controlled by Felipe Tomás Cruzat Chadwick);
(e) 33.2256% owned by Inversiones Las Dalias Limitada
(99.993% controlled by Carolina María Errázuriz
Chadwick); and
3
5
NUEVA DELTA:
INVERSIONES NUEVA DELTA S.A.
RUT 76.309.233-K, 77.05% owned by Inversiones Nueva
Sofía Limitada, RUT 76.366.690-5
This company is owned directly and indirectly by:
(a) 7.01% of José Antonio Garcés Silva (senior), Rut
3.984.154-1, who also maintains political rights through a
special series of shares in the parent company;
(b) 1.34% of María Teresa Silva Silva, Rut 3.717.514-5;
(c) 18.33% of María Teresa Garcés Silva, Rut 7.032.690- 6;
(d) 18.33% of María Paz Garcés Silva, Rut 7.032.689-2;
(e) 18,33% of José Antonio Garcés Silva (junior), Rut
8.745.864-4;
(f) 18.33% of Matías Alberto Garcés Silva, Rut 10.825.983-3;
and
(g) 18.33% of Andrés Sergio Garcés Silva, Rut 10.828.517-6
INVERSIONES EL CAMPANARIO LIMITADA.
CAMPANARIO:
6
(f) 33.2256% owned by Inversiones Las Hortensias Limitada
(99.9903% controlled by Jacinta María Errázuriz
Chadwick), whose final controller (as administrator) is
María Carolina Chadwick Claro, Rut 7.011.443-7.
4
NUEVA DELTA DOS:
INVERSIONES NUEVA DELTA DOS S.A.
RUT 76.309.244-5, 99.95% owned by Inversiones Nueva
Sofía Limitada
The direct and indirect ownership of this company is the
same as detailed in the preceding paragraph for Nueva
Delta.
Rut 76.273.959-3
This company is owned directly and indirectly by:
(a) 86.225418% owned by María Soledad Chadwick Claro,
Rut 7.011.445-3;
(b) 6.888107% owned by
Inversiones Melitta Limitada
(99.99% controlled by Josefina Dittborn Chadwick, Rut
13.831.761-7); and
(c) 6.886475% owned by Inversiones DV Limitada (99.99%
controlled by Julio Dittborn Chadwick, Rut 15.382.118-6),
whose final controller is María Soledad Chadwick Claro.
LAS NIÑAS DOS:
INVERSIONES LAS NIÑAS DOS SPA.
RUT 76.273.943-7
This company is owned directly and indirectly by:
Inversiones Las Niñas Limitada
100% owned by
(96%
controlled by María Eugenia Chadwick Braun, Rut 17.403.673-K,
Magdalena María Chadwick Braun, Rut 17.701.220-3, María
José Chadwick Braun, Rut 18.023.409-8 and Alejandra María
Chadwick Braun, Rut 19.245.122-1), whose final controller
(as representative for administration) is Eduardo Chadwick
Claro, Rut 7.011.444-5.
8
INTEGRATED ANNUAL REPORT 2023Direct or indirect interest held by
members of the controlling group
or their related persons in the
Company
(including Series A and Series B shares).
Excludes Inversiones Freire S.A.’s nominal interest of 23 Series
A shares of Andina and Inversiones Freire Dos S.A.’s nominal
interest of 4 Series A shares of Andina.
CMF 2.3.1
Inversiones SH Limitada
Estate of Jaime Said Demaría
Ownership by series
Inversiones Cabildo SpA
Ownership by series
Inversiones Nueva Delta S.A.
Inversiones Nueva Delta Dos S.A.
Inversiones Nueva Sofía Limitada
José Antonio Garcés Silva
Ownership by series
Inversiones el Campanario Limitada
Inversiones Los Robles Limitada
Inversiones Las Niñas Dos SpA
Inversiones Don Alfonso Limitada
Inversiones las Niñas Limitada
Ownership by series
Series A
65,489,786
0
13.8371%
Series A
65,487,786
13.8367%
Series A
58,927,056
3,574,999
2,985,731
0
13.8367%
Series A
16,475,069
16,475,069
16,538,395
16,475,068
0
13.9372%
Series B
25,164,863
49,600
5.3275%
Series B
36,950,863
7.8178%
Series B
0
0
12,978,583
49,600
2.7527%
Series B
10,174,594
10,196,883
5,126,992
3,975,928
4,460,928
7.7557%
Only shareholder, other than the
Controlling Group, that exceeds
10% ownership interest in the
Company.
Considers the direct and indirect participation that Coca-Cola
de Chile S.A. has in Embotelladora Andina S.A.
CMF 2.3.3
Total shares Coca-Cola Chile S.A.
Percentage of ownership by series
69,348,241
14.65%
-
-
Series A
Series B
134
JOINT ACTION AGREEMENT
CMF 2.3.1
The Controlling Group acts pursuant to a joint action
agreement (the “Agreement”). Under the Agreement, the
Controlling Group will jointly exercise control of the Company
to secure a majority of the votes at shareholders’ meetings
and Board of Directors’ meetings. The resolutions of the
Controlling Group are approved by at least three of the four
parties, except for certain matters requiring unanimity.
On the other hand, and subject to compliance with the rules
of the Securities Market Law, the Agreement establishes
put options of each party with respect to the others at a
market price plus a premium of 9.9% and 25%, with exercise
windows of 30 days in June of each year, and in June 2017
and 2027, respectively; and a right of first call option for a
term of one year is regulated, in the event that all but one of
the parties decide to sell.
The Agreement is formalized in a private instrument signed
by the parties and has an indefinite term.
In connection with The Coca-Cola Company’s investment
in the Company, The Coca-Cola Company and the
Controlling Group entered into a shareholders’ agreement
on September 5, 1996, providing for certain restrictions
on the transfer of Andina’s capital stock by the Controlling
Group. In particular, it restricts the transfer of the Controlling
Group’s Series A shares without the prior authorization of
The Coca-Cola Company. This shareholders’ agreement
also provides for certain corporate governance matters,
including the right of The Coca-Cola Company to elect 2
of the Company’s 14 directors, as long as The Coca-Cola
Company and its subsidiaries collectively own a certain
percentage of Series A shares.
In related agreements, the Controlling Group granted The
Coca-Cola Company an option, exercisable upon certain
changes in the Controlling Group’s beneficial ownership, to
acquire 100% of the Controlling Group’s Series A Shares at a
specified price and in accordance with the procedures set
forth in those agreements.
INTEGRATED ANNUAL REPORT 2023135
SUMMARY OF SHAREHOLDERS’ AND DIRECTORS’
COMMITTEE COMMENTS AND PROPOSALS
CMF 10
It is reported that neither the Directors’ Committee nor
shareholders or groups of shareholders representing
or owning 10% or more of the issued shares with voting
rights have made comments or proposals regarding the
Company’s business performance, as required by General
Rule No. 30 of the CMF and Article 74 of the Corporations
Law, Law No. 18,046). Despite the aforementioned, the
remarks made by the shareholders who voiced their
opinions during the meeting were included in the minutes of
the General Shareholders’ Meeting of 2023.
SHAREHOLDERS’ MEETING
CMF 3.7.IV
The General Shareholders’ Meeting, where the Company’s
management is reported annually, allows our shareholders
to actively participate in Coca-Cola Andina’s management.
An electronic system contracted with
the Chilean
Institute of Directors was used to conduct the General
Shareholders’ Meeting remotely during the 2023 period,
with an attendance quorum of 84.50%. By utilizing this
mechanism, shareholders can exercise their right to vote
from a distance while maintaining their anonymity and
upholding the confidentiality and simultaneity of the votes
cast. On the other hand, resolutions adopted at the General
Shareholders’ Meeting are immediately made public on the
Company’s website, providing real-time information to the
public.
84.50%
Attendance quorum at the
General Shareholders’
Meeting
799,939,116
Shares represented
Dividends
paid
CMF 2.3.4.III.A
Dividend
approval date
Dividend
payment date
Fiscal year
with respect
to which
dividend was
declared
Aggregate
amount of
dividends
declared and
paid
(Ch$ millions)
Series A
Series B
Ch$ per share
US$ per share
Ch$ per share
US$ per share
12-28-2023
01-25-2024
09-27-2023
10-26-2023
07-25-2023
08-25-2023
2023
2023
2023
31,805
32.00
28,823
29.00
28,823
29.00
04-20-2023
05-26-2023
Acc.Earn.*
49,695
50.00
04-20-2023
05-09-2023
12-27-2022
01-27-2023
09-27-2022
10-28-2022
07-26-2022
08-26-2022
2022
2022
2022
2022
28,823
29.00
28,823
29.00
28,823
29.00
28,823
29.00
04-13-2022
04-26-2022
Acc.Earn.*
159,024
160.00
04-13-2022
04-26-2022
12-21-2021
01-28-2022
09-28-2021
10-29-2021
2021
2021
2021
28,823
29.00
28,823
29.00
28,823
29.00
04-15-2021
08-27-2021
Acc.Earn.*
25,841
26.00
04-15-2021
05-28-2021
12-22-2020
01-29-2021
10-27-2020
11-24-2020
2020
2020
2020
25,841
26.00
25,841
26.00
25,841
26.00
02-25-2020
08-28-2020
Acc.Earn.*
25,841
26.00
02-25-2020
05-29-2020
2019
25,841
26.00
* Accumulated earnings
0.03522
0.03091
0.03393
0.06179
0.03655
0.03613
0.03068
0.03187
0.18805
0.03408
0.03629
0.03600
0.03312
0.03560
0.03507
0.03394
0.03315
0.03199
35.20
31.90
31.90
55.00
31.90
31.90
31.90
31.90
176.00
31.90
31.90
31.90
28.60
28.60
28.60
28.60
28.60
28.60
0.03874
0.03400
0.03732
0.06797
0.04021
0.03975
0.03375
0.03505
0.20685
0.03749
0.03992
0.03960
0.03643
0.03916
0.03858
0.03734
0.03647
0.03519
Type of
dividend
Interim
Interim
Interim
Final
Final
Interim
Interim
Interim
Final
Final
Interim
Interim
Final
Final
Interim
Interim
Additional
Final
DIVIDEND POLICY AND DIVIDENDS PAID
CMF 2.3.4.II
the
In accordance with
regulations and bylaws of
Embotelladora Andina S.A., our current dividend distribution
policy considers distributing at least 30% of the net income
for the year.
Historically, the Company has made distributions through
the payment of interim dividends and a final dividend, after
approval by the General Shareholders’ Meeting following
the close of the respective fiscal year.
As authorized by the General Shareholders’ Meeting,
Coca-Cola Andina has been paying additional dividends
every year since 2000.
INTEGRATED ANNUAL REPORT 2023136
TRANSACTIONS ON STOCK EXCHANGES
CMF 2.3.4.III.B
The capital stock of Embotelladora Andina S.A. at December
31, 2023 amounts to Ch$270,738 million, divided into
473,289,301 Series A shares and 473,281,303 Series B shares,
which are listed on stock exchanges in Chile and in the
United States (New York) through American Depositary
Receipts (ADRs).
The Company’s shares have been traded on the Santiago
Stock Exchange since 1955. In 1997, Coca-Cola Andina
performed a stock split into Series A and B shares, with
mnemonic codes Andina-A and Andina-B on the Santiago
Stock Exchange. The stock department in Chile is SerCor.
The Company’s ADRs have been traded on the New York
Stock Exchange since 1994. One ADR is equivalent to six
common shares. In 1997 Coca-Cola Andina performed a
stock split into Series A and B shares, with mnemonic codes
AKO-A and AKO-B on the NYSE. The depositary bank for the
ADRs is The Bank of New York Mellon.
Price of shares
traded in Chile
CMF 2.3.4.III.B
Price evolution of the Company’s
Series A and B shares and the IPSA, for
a two-year period ending December
31, 2023
(base 100).
200,00
150,00
100,00
50,00
0
Jan-22
Apr-22
Jul-22
Oct-22
Jan-23
Apr-23
Jul-23
Oct-23
Andina-A
Andina-B
IPSA
Average price and
amount traded in
Chile
CMF 2.3.4.III.B
2023
1st. Quarter
2nd. Quarter
3rd. Quarter
4th. Quarter
1st. Quarter
2nd. Quarter
3rd. Quarter
4th. Quarter
Bolsa de
Comercio de
Santiago
Bolsa
Electrónica de
Chile
Source: Certificate of the respective Stock Exchanges.
Andina – A
Andina - B
Shares traded
(Millions)
Total Traded
(Ch$ Millions)
Average Price
(Ch$)
Shares traded
(Millions)
Total Traded
(Ch$ Millions)
Average Price
(Ch$)
2.0
0.8
9.3
4.3
0.1
0.1
0.4
0.1
3,183
1,301
16,025
7,420
108
171
628
215
1,607
1,661
1,730
1,683
1,638
1,661
1,758
1,724
58.7
41.7
51.2
43.4
5.5
2.8
3.1
39.1
117,797
85,725
112,334
87,663
10,877
5,764
6,749
84,049
2,026
2,057
2,189
2,027
2,007
2,062
2,207
1,930
INTEGRATED ANNUAL REPORT 2023137
Price of shares traded on the
New York Stock Exchange
CMF 2.3.4.III.B
Price evolution of the Company’s
Series A and B ADRs and the Dow
Jones Index, for a two-year period
ending December 31, 2023
( base 100).
150,00
100,00
50,00
0
Jan-22
Apr-22
Jul-22
Oct-22
Jan-23
Apr-23
Jul-23
Oct-23
AKO/A
AKO/B
Dow Jones
Average price and
amount traded on
the New York Stock
Exchange
CMF 2.3.4.III.B
2023
1st. Quarter
2nd. Quarter
3rd. Quarter
4th. Quarter
AKO – A
AKO - B
ADRs Traded
(Millions)
Total Traded1
(US$ millions)
Average Price
(US$)
ADRs Traded
(Millions)
Total Traded1
(US$ millions)
Average Price
(US$)
0.15
0.10
0.13
0.09
1.85
1.20
1.63
1.01
12.06
12.46
12.31
11.30
2.40
1.45
1.04
0.41
36.13
22.37
15.88
5.54
15.05
15.39
15.29
13.55
1: Total traded is calculated as the average price multiplied by the volume of ADRs traded.
Source: Bloomberg
OTHER SECURITIES
CMF 2.3.5
Bonds payable relate to bonds issued by Embotelladora Andina S.A. in the international
market in US dollars and Swiss francs, as well as bonds in UF on the Chilean market.
INTEGRATED ANNUAL REPORT 2023CORPORATE
STRUCTURE
CMF 6.5.1.X
138
Embotelladora
Andina S.A.
Chile
Argentina
Brazil
Paraguay
Parent Company
Consolidated subsidiaries
Associates
Investments without significant influence
35.00%
59.27%
66.5%
100.0%
Coca-Cola
Del Valle New
Ventures S.A.
Envases
Central S.A.
Vital
Aguas S.A.
Andina
Inversiones
Societarias SpA
99.99%
0.01%
99.99%
0.00007%
99.85%
0.15%
99.9959% 0.0041%
99.90%
0.10%
99.99995% 0.00005%
99.937%
0.063%
15.0%
50.0%
60.0%
50.0%
0.034%
64.423%
Transportes
Polar S.A.
Comercializadora
Novaverde S.A.
Red de
Transportes
Comerciales Ltda.
Transportes
Andina
Refrescos Ltda.
Servicios
Multivending
Ltda.
Embotelladora
Andina Chile S.A.
Andina Bottling
Investments S.A.
VJ S.A.
Re-Ciclar S.A.
Envases CMF S.A.
Andina Bottling
Investments
Dos S.A.
35.543%
0.9157296%
0.07697%
99.99%
0.003%
Embotelladora
del Atlántico S.A.
99.07%
97.7533%
Paraguay
Refrescos S.A.
Rio de Janeiro
Refrescos Ltda.
Alimentos
de Soja S.A.
14.82%
0.003%
Andina Empaques
Argentina S.A.
99.975%
33.33%
Circular-PET
S.A.
40.00%
40.00%
8.50%
11.32%
10.26%
6.10%
SRSA
Participações
Ltda.
Sorocaba
Refrescos Ltda.
UBI 3
Participações
Ltda.
Kaik
Participações
Ltda.
Leão
Alimentos e
Bebidas Ltda.
Trop Frutas
do Brasil Ltda.
INTEGRATED ANNUAL REPORT 2023SUBSIDIARIES,
EQUITY
INVESTEES
AND
ASSOCIATES
GRI 2-6 | CMF 6.5.1.I, 6.5.1.II, 6.5.1.III, 6.5.1.IV, 6.5.1.V, 6.5.1.VI,
6.5.1.VII, 6.5.1.VIII, 6.5.1.IX, 6.5.2
The participation of Rio Janeiro Refrescos
in Trop Frutas Do Brasil Ltda. and
Embotelladora Andina S.A.
in Andina
Inversiones Societarias SpA. varied over the
past year.
THE ENTITY
DOES NOT HAVE
INVESTMENTS THAT
ACCOUNT FOR
MORE THAN 20% OF
ITS TOTAL ASSETS
AND THAT ARE NOT
SUBSIDIARIES OR
ASSOCIATES.
139
EMBOTELLADORA
DEL ATLÁNTICO S.A.
ANDINA EMPAQUES
ARGENTINA S.A.
ALIMENTOS
DE SOJA S.A.
Type:
Corporation
Type:
Corporation
Type:
Corporation
Address:
Ruta Nacional 19, Km 3,7, Córdoba
CUIT:
30-52913594/3
Telephone:
(54-351) 496 8888
Paid-in and subscribed capital:
(thousand Ch$ at 12/31/23)
3,782,900
% the investment represents:
(in the Parent Company’s assets)
6.00%
% that the Parent Company holds:
(in the Capital of the subsidiary or associate)
> Direct: 0.9157296
Indirect: 99.073
>
Corporate purpose:
Manufacture, bottle and commercialize
non-alcoholic beverages. Elaborate,
manufacture, bottle and commercialize
any other beverages and by-products.
Commercial relationship:
Coca-Cola bottler in Argentina.
Board of Directors / Management Council:
Gonzalo Manuel Soto (3); Fabián Castelli
(2); Fernando Ramos (2); Laurence Paul
Wiener (A);
Address:
Av. Roque Sáenz Peña 637 – Piso 1° -
Ciudad Autónoma de Buenos Aires
CUIT:
30-71213488-3
Telephone:
(54-11) 4715 8000
Paid-in and subscribed capital:
(thousand Ch$ at 12/31/23)
2,472,553
% the investment represents:
(in the Parent Company’s assets)
0.57%
% that the Parent Company holds:
(in the Capital of the subsidiary or associate)
> Direct: -
>
Indirect: 99.978
Corporate purpose:
Design, manufacture and
commercialize plastic products, mainly
containers.
Commercial relationship:
Supplier of plastic bottles and preforms.
Board of Directors / Management Council:
Gonzalo Manuel Soto (3); Fabián Castelli
(2); Jaime Cohen (1); Laurence Paul
Wiener(A)
General Manager:
Fabián Castelli (2)
General Manager:
Daniel Caridi
(1) Embotelladora Andina S.A. officer / (2) Embotelladora del Atlántico S.A. officer / (3) Outside Counsel / (A) Alternate
Address:
Marcelo T. de Alvear 684, Piso 1°, Ciudad Autónoma de Buenos Aires
CUIT:
33-71523028-9
Telephone:
(54-11) 5196 8300
Paid-in and subscribed capital:
(thousand Ch$ at 12/31/23)
1,555,740
% the investment represents:
(in the Parent Company’s assets)
0.49%
% that the Parent Company holds:
(in the Capital of the subsidiary or associate)
> Direct: -
>
Indirect: 14.82
Corporate purpose:
On its account, or that of third parties or associated with third
parties, in this Republic or abroad, perform the following activities:
manufacture, commercialize, import, export, transformation
processing, fractionation, packaging, distribution of food products for
human consumption and beverages in general and their raw materials
and respective related products and by-products, in their different
stages and processes.
Commercial relationship:
Produces soy-based products for Coca-Cola bottlers in Argentina.
Board of Directors / Management Council:
Abelardo Gudino; Denise Picot; Daniel Alejandro Rodriguez; Juan
Sebastián Jimenez; Sergio Bernabé Giménez; Jorge Luis López; Fabián
Eduardo Castelli (2); Teodoro Federico Kundig; David Lee; Flavio
Mattos dos Santos (A); Alexandre Fernandes Delgado (A); Andrés
Bartoluchi (A); María Fernanda Causarano (A); Ruben Sergio Coronel
(A); Fernando Ramos Meneghetti (A) (2); Maria Julia Verra (A) ; Esteban
Eduardo Mele (A); Graciela Paula Cuña (A)
General Manager:
-
INTEGRATED ANNUAL REPORT 2023140
GRI 2-6
RIO DE JANEIRO REFRESCOS LTDA.
KAIK PARTICIPAÇÕES LTDA.
LEÃO ALIMENTOS E BEBIDAS LTDA.
SOROCABA REFRESCOS LTDA.
Type:
Limited liability company
Address:
Rua André Rocha 2299, Taquara,
Jacarepaguá, Rio de Janeiro
CNPJ:
00.074.569/0001-00
Telephone
(55-21) 2429 1779
Paid-in and subscribed capital:
(thousand Ch$ at 12/31/23)
119,168,159
% the investment represents:
(in the Parent Company’s assets)
14.88%
% that the Parent Company holds:
(in the Capital of the subsidiary or associate)
> Direct: -
>
Indirect: 99.99
Corporate purpose:
Manufacture and commercialize
beverages in general, powdered
drinks and other related semi-finished
products.
Commercial relationship:
Coca-Cola bottler in Brazil.
Board of Directors/Management Council:
Renato Barbosa (2); Fernando Fragata
(2); Rodrigo Klee (2); David Parkes (2);
Marcio Luiz de Oliveira Bauly (2); Max
Fernandes Ciarlini (2); Isabel Cristina
Moreira Goncalves Salvador (2)
General Manager:
Renato Barbosa (2)
Type:
Limited liability company
Type:
Limited liability company
Type:
Limited liability company
Address:
Av. Engenheiro Alberto de Zagottis, 352.
Jurubatuba, SP - CEP: 04675-901.
CNPJ:
40.441.792/0001-54
Telephone
(55-11) 2102 5563
Paid-in and subscribed capital:
(thousand Ch$ at 12/31/23)
181
% the investment represents:
(in the Parent Company’s assets)
0.07%
% that the Parent Company holds:
(in the Capital of the subsidiary or associate)
> Direct: -
>
Indirect: 11.32
Corporate purpose:
Invest in other companies with own
resources.
Commercial relationship:
-
Board of Directors/Management Council:
Luiz Eduardo Tarquinio Monteiro da
Costa; Carlos Eduardo Correa de
Moraes Sarmento; Ricardo Vontobel;
Francisco Miguel Alarcón; Renato
Barbosa (2)
General Manager:
-
Address:
Rua Capitão Antônio Rosa, Nº 409, 4º
andar, salas 425-428 e 430-432, Bairro
Jardim Paulistano, São Paulo, SP - CEP:
01.443-010
CNPJ:
76.490.184/0001-87
Telephone
(55-11) 3809 5000
Paid-in and subscribed capital::
(thousand Ch$ at 12/31/23)
197,953,157
% the investment represents:
(in the Parent Company’s assets)
0.46%
% that the Parent Company holds:
(in the Capital of the subsidiary or associate)
> Direct: -
>
Indirect: 10.26
Corporate purpose:
Manufacture and commercialize food,
beverages in general and beverage
concentrates. Invest in other companies.
Commercial relationship:
Produces sensitive products for Coca-
Cola bottlers in Brazil.
Board of Directors/Management Council:
Marcelo Correa Pereira; Bruno Aronne
Sekeff ; Pedro Rocha Lima Massa;
Renato Barbosa (2); Neuri Amabile
Frigotto Pereira; Dirk Schneider; Luciana
Cruz Alves de Carvalho
General Manager:
Marcelo Correa Pereira
Address:
Rodovia Raposo Tavares, Km 104,
Jardim Jaraguá, Sorocaba, SP – CEP:
18052-902
CNPJ:
45.913.696/0001-85
Telephone
(55-15) 3229 9909
Paid-in and subscribed capital:
(thousand Ch$ at 12/31/23)
10,603,313
% the investment represents:
(in the Parent Company’s assets)
1.26%
% that the Parent Company holds:
(in the Capital of the subsidiary or associate)
> Direct: -
>
Indirect: 40.00
Corporate purpose:
Manufacture and commercialize food,
beverages in general and beverage
concentrates. Invest in other companies.
Commercial relationship:
Coca-Cola bottler in Brazil.
Board of Directors/Management Council::
Renato Barbosa (2); Cristiano Biagi;
Giordano Biagi; Miguel Ángel Peirano (1);
Cláudio Sergio Rodrigues; Luiz Lacerda
Biagi
General Manager:
Cristiano Biagi
(1) Embotelladora Andina S.A. officer / (2 ) Rio de Janeiro Refrescos Ltda. officer
INTEGRATED ANNUAL REPORT 2023141
GRI 2-6
TROP FRUTAS DO BRASIL LTDA.
SRSA PARTICIPAÇÕES LTDA.
UBI 3 PARTICIPAÇÕES LTDA.
Type:
Limited liability company
Type:
Limited liability company
Type:
Limited liability company
Address:
Avenida PRF Samuel Batista Cruz, 9853,
Linhares, ES – CEP: 29.909-900;
CNPJ:
07.757.005/0001-02
Telephone:
(55-27) 21038300
Paid-in and subscribed capital:
(thousand Ch$ at 12/31/23)
71,222,565
% the investment represents:
(in the Parent Company’s assets))
0.04%
% that the Parent Company holds:
(in the Capital of the subsidiary or associate)
> Direct: -
>
Indirect: 6.10
Corporate purpose:
Manufacture, commercialize and export
natural fruit pulp and coconut water and
manufacture dairy products.
Commercial relationship:
Produce products for Coca-Cola
bottlers in Brazil.
Board of Directors/Management Council
Luiz Henrique Lissoni ; Bruno Aronne
Sekeff ; Pedro Rocha Lima Massa ;
Neuri Amabile Frigotto Pereira ; Renato
Barbosa (2); André Leonardo Alves
Seabra Salles; Luciana Cruz Alves de
Carvalho
General Manager:
Luiz Henrique Lissoni
Address:
Rua Antonio Aparecido Ferraz, 795, Sala
01, Jardim Itanguá, Sorocaba, SP – CEP:
18052-280
Address:
Rua Teonilio Niquini, Nº 30, Galpão B,
Distrito Industrial Jardim Piemont Sul,
Betim, MG – CEP: 32669-700
CNPJ:
10.359.485/0001-68
Telephone:
(55-15) 3229 9906
Paid-in and subscribed capital:
(thousand Ch$ at 12/31/23)
3,623
% the investment represents:
(in the Parent Company’s assets)
0.003%
% that the Parent Company holds:
(in the Capital of the subsidiary or associate)
> Direct: -
>
Indirect: 40.00
Corporate purpose:
Purchase and sale of real estate
investments and property management.
Commercial relationship:
Supporting company for the business.
Board of Directors/Management Council:
Renato Barbosa (2); Luiz Lacerda Biagi
General Manager:
Cristiano Biagi
CNPJ:
27.158.888/0001-41
Telephone:
(55-21) 25591000
Paid-in and subscribed capital:
(thousand Ch$ at 12/31/23)
1,890
% the investment represents:
(in the Parent Company’s assets)
0.00001%
% that the Parent Company holds:
(in the Capital of the subsidiary or associate)da)
> Direct: -
>
Indirect: 8.5
Corporate purpose:
Invest in other companies with own
resources. Purchase and sale of real
estate investments and property
management.
Commercial relationship:
Produces soy-based products for
Coca-Cola bottlers in Brazil.
Board of Directors/Management Council:
Luciana Cruz Alves de Carvalho; Neuri
Amabile Firgotto Pereira; Lía Marques
Oliveira
General Manager:
-
(1) Embotelladora Andina S.A. officer / (2 )Rio de Janeiro Refrescos Ltda. officer
INTEGRATED ANNUAL REPORT 2023142
GRI 2-6
EMBOTELLADORA
ANDINA CHILE S.A.
VJ S.A.
VITAL
AGUAS S.A.
COCA-COLA DEL VALLE
NEW VENTURES S.A.
Type:
Closed stock corporation
Address:
Av. Miraflores 9153, Renca, Santiago
RUT:
76.070.406-7
Telephone:
(56-2) 2611 5838
Paid-in and subscribe capital:
(thousand Ch$ at 12/31/23)
27,278,206
% the investment represents:
(in the Parent Company’s assets)
2.13%
% that the Parent Company holds:
(in the Capital of the subsidiary or associate)
> Direct: 99.99995
Indirect: 0.00005
>
Corporate purpose:
Manufacture, bottle, distribute
and commercialize non-alcoholic
beverages.
Commercial relationship:
Lease of productive infrastructure.
Board of Directors/Management Council:
Miguel Ángel Peirano (2); Andrés Wainer
(2); Jaime Cohen (2)
General Manager:
José Luis Solórzano (2)
Type:
Closed stock corporation
Type:
Closed stock corporation
Address:
Av. Américo Vespucio 1651, Renca,
Santiago
Address:
Camino a la Vital 1001, Comuna de
Rengo
RUT:
93.899.000-K
Telephone:
(56-5) 7258 4112
Paid-in and subscribe capital:
(thousand Ch$ at 12/31/23)
20,675,167
% the investment represents:
(in the Parent Company’s assets)
1.18%
% that the Parent Company holds::
(in the Capital of the subsidiary or associate)
> Direct: 15.0
>
Indirect: 50.0
Corporate purpose:
Manufacture, distribute and
commercialize all types of food
products, juices and beverages.
RUT:
76.389.720-6
Telephone:
(56-5) 7258 4112
Paid-in and subscribe capital:
(thousand Ch$ at 12/31/23)
4,331,154
% the investment represents:
(in the Parent Company’s assets)
0.31%
% that the Parent Company holds:
(in the Capital of the subsidiary or associate)
> Direct: 66.5
Indirect: -
>
Corporate purpose:
Manufacture, distribute and
commercialize all kinds of water and
beverages in general.
Commercial relationship::
Produces juices for Coca-Cola bottlers
in Chile.
Commercial relationship:
Produces mineral water for Coca-Cola
bottlers in Chile.
Board of Directors/Management Council:
José Luis Solórzano (2); Alejandro
Zalaquett (2); Cristián Hohlberg;
Andrés Wainer (2); Jaime Cohen (2)
(A); Fernando Jaña (2) (A); Rodrigo
Ormaechea (2) (A); José Domingo
Jaramillo (A)
General Manager:
Alberto Moreno
Board of Directors/Management Council:
José Luis Solórzano (2); Alejandro
Zalaquett (2); Andrés Wainer (2); José
Domingo Jaramillo; Rodrigo Ormaechea
(2) (A); Jaime Cohen (2) (A); Fernando
Jaña (2) (A); Juan Paulo Valdés (A)
General Manager:
Alberto Moreno
Type:
Closed stock corporation
Address:
Av. Miraflores 8755, Renca, Santiago
RUT:
76.572.588-7
Telephone:
N/A
Paid-in and subscribe capital:
(thousand Ch$ at 12/31/23)
84,442,238
% the investment represents:
(in the Parent Company’s assets)
1.25%
% that the Parent Company holds:
(in the Capital of the subsidiary or associate)
> Direct: 35.0
Indirect: -
>
Corporate purpose:
Manufacture, distribute and
commercialize all kinds of juices, waters
and beverages in general.
Commercial relationship:
Produce water and juices for Coca-Cola
bottlers in Chile
Board of Directors/Management Council:
Miguel Ángel Peirano (2); José Luis
Solórzano (2); Rodrigo Ormaechea
(2); Cristián Hohlberg; José Domingo
Jaramillo; Roberta Cabral Valenca; Iliana
Rezas; Luis Felipe Avellar; Santiago
Avellar; Débora Mattos; Fernando
Jaña (2) (A); Alejandro Zalaquett (2) (A);
Rodolfo Peña (2) (A); Juan Paulo Valdés
(A); Anton Szafronov (A); Natalia Otero
(A); Alfredo Mahan Tumani (A); Flavio
Mattos Dos Santos (A); Jonathan Lamac
(A); María Paz Luna (A)
General Manager:
Alejandro Palma
(1) Director and member of the Controlling Group of Embotelladora Andina S.A. / (2) Embotelladora Andina S.A. officer / (A) Alternate
INTEGRATED ANNUAL REPORT 2023143
TRANSPORTES POLAR S.A.
SERVICIOS MULTIVENDING LTDA.*
ENVASES CMF S.A.
GRI 2-6
TRANSPORTES ANDINA
REFRESCOS LTDA.*
Type:
Limited Liability Company*
Address:
Av. Miraflores 9153, piso 4, Renca,
Santiago
RUT:
78.861.790-9
Telephone:
(56-2) 2611 5838
Paid-in and subscribed capital:
(thousand Ch$ at 12/31/23)
12,620,629
% the investment represents:
(in the Parent Company’s assets)
0.58%
% that the Parent Company holds:
(in the Capital of the subsidiary or associate)
> Direct: 99.9959
Indirect: 0.0041
>
Type:
Closed Stock Corporation
Address:
Av. Miraflores 9153, piso 4, Renca,
Santiago
RUT:
96.928.520-7
Telephone:
(56-2) 2611 5838
Paid-in and subscribed capital:
(thousand Ch$ at 12/31/23)
1,619,315
% the investment represents:
(in the Parent Company’s assets)
0.28%
% that the Parent Company holds:
(in the Capital of the subsidiary or associate)
> Direct: 99.99
Indirect: 0.01
>
Corporate purpose:
Provide administration and
management services for domestic and
international land transportation.
Corporate purpose:
Freight transportation in general in the
beverage industry and other processed
goods.
Commercial relationship:
Provide land transportation services.
Commercial relationship:
Provide land transportation services.
Board of Directors / Management Council:
N/A
General Manager:
-
Board of Directors / Management Council:
José Luis Solórzano (2); Rodolfo Peña
(2); Alejandro Zalaquett (2)
General Manager:
Alejandro Vargas (2)
Type:
Limited Liability Company*
Type:
Closed Stock Corporation
Address:
Av. Miraflores 9153, piso 4, Renca,
Santiago
RUT:
78.536.950-5
Telephone:
(56-2) 2611 5838
Paid-in and subscribed capital:
(thousand Ch$ at 12/31/23)
862,248
% the investment represents::
(in the Parent Company’s assets)
0.07%
% that the Parent Company holds:
(in the Capital of the subsidiary or associate)
> Direct: 99.90
Indirect: 0.10
>
Corporate purpose:
Commercialize products through the
use of equipment and machinery.
Commercial relationship:
Provide product commercialization
services through vending machines.
Board of Directors / Management Council:
N/A
General Manager:
-
Address:
La Martina 0390, Pudahuel, Santiago
RUT:
86.881.400-4
Telephone:
(56-2) 2544 8222
Paid-in and subscribed capital:
(thousand Ch$ at 12/31/23)
32,981,986
% the investment represents:
(in the Parent Company’s assets)
0.91%
% that the Parent Company holds:
(in the Capital of the subsidiary or associate)
> Direct: -
>
Indirect: 50.0
Corporate purpose:
Manufacture and sale of plastic
products and beverage bottling and
packaging services.
Commercial relationship:
Supplier of plastic bottles, preforms
and caps.
Board of Directors / Management Council:
Andrés Vicuña; Cristián Hohlberg;
Juan Paulo Valdés; Andrés Wainer (2);
Fernando Jaña (2); Miguel Ángel Peirano
(2)
General Manager:
Matías Mackenna
*Limited Liability Company where the administration of the company corresponds to the partner Embotelladora Andina S.A. through proxies or specially appointed representatives.
(1) Director and member of the Controlling Group of Embotelladora Andina S.A. / (2) Embotelladora Andina S.A. officer / (A) Alternate
INTEGRATED ANNUAL REPORT 2023144
GRI 2-6
ENVASES CENTRAL S.A.
ANDINA BOTTLING
INVESTMENTS S.A.
ANDINA BOTTLING
INVESTMENTS DOS S.A.
ANDINA INVERSIONES
SOCIETARIAS SpA
Type:
Closed stock corporation
Address:
Av. Miraflores 8755, Renca, Santiago
RUT:
96.705.990-0
Telephone:
(56-5) 7258 4112
Paid-in and subscribed capital:
(thousand Ch$ at 12/31/23)
7,562,354
% the investment represents:
(in the Parent Company’s assets)
0.80%
% that the Parent Company holds:
(in the Capital of the subsidiary or associate)
> Direct: 59.27
Indirect: -
>
Corporate purpose:
Produce and package all kinds of
beverages and commercialize all kinds
of containers.
Commercial relationship:
Production of cans and some small
formats for Coca-Cola bottlers in Chile.
Board of Directors / Management Council:
José Luis Solórzano (2); Alejandro
Zalaquett (2); Andrés Wainer (2); José
Domingo Jaramillo; Cristián Hohlberg;
Débora Mattos; Rodrigo Ormaechea (2)
(A); Jaime Cohen (2) (A); Fernando Jaña
(2) (A); Juan Paulo Valdés (A); Anton
Szafronov (A); Felipe Daniel (A)
General Manager:
Alberto Moreno
Type:
Closed stock corporation
Type:
Closed stock corporation
Type:
Stock corporation
Address:
Av. Miraflores 9153, piso 7, Renca,
Santiago
Address:
Av. Miraflores 9153, piso 7, Renca,
Santiago
Address:
Av. Miraflores 9153, piso 7, Renca,
Santiago
RUT:
96.842.970-1
Telephone:
(56-2) 2338 0520
Paid-in and subscribed capital:
(thousand Ch$ at 12/31/23)
311,727,582
% the investment represents:
(in the Parent Company’s assets)
25.60%
% that the Parent Company holds:
(in the Capital of the subsidiary or associate)
> Direct: 99.937
Indirect: 0.063
>
RUT:
96.972.760-9
Telephone:
(56-2) 2338 0520
Paid-in and subscribed capital:
(thousand Ch$ at 12/31/23)
466,474,897
% the investment represents:
(in the Parent Company’s assets)
18.46%
% that the Parent Company holds:
(in the Capital of the subsidiary or associate)
> Direct: 64.423
>
Indirect: 35.577
RUT:
96.836.750-1
Telephone:
(56-2) 2338 0520
Paid-in and subscribed capital:
(thousand Ch$ at 12/31/23)
30,082,325
% the investment represents:
(in the Parent Company’s assets)
1.57%
% that the Parent Company holds:
(in the Capital of the subsidiary or associate)
> Direct: 100
Indirect: -
>
Corporate purpose:
Manufacture, bottle and commercialize
beverages and food in general. Invest in
other companies.
Corporate purpose:
Exclusively make permanent or income
investments abroad in all kinds of
movable property.
Commercial relationship:
Investment vehicle..
Commercial relationship:
Investment vehicle.
Board of Directors / Management Council:
Miguel Ángel Peirano (2); Andrés Wainer
(2); Jaime Cohen (2); Martín Idígoras
(2) (A); Fernando Jaña (2) (A); Gonzalo
Muñoz (2) (A)
Board of Directors / Management Council:
Miguel Ángel Peirano (2); Andrés Wainer
(2); Jaime Cohen (2); Martín Idígoras
(2) (A); Fernando Jaña (2) (A); Gonzalo
Muñoz (2) (A)
General Manager:
Miguel Ángel Peirano (2)
General Manager:
Miguel Ángel Peirano (2)
Corporate purpose:
Invest in all types of companies and
commercialize food in general.
Commercial relationship:
Investment vehicle.
Board of Directors / Management Council:
Miguel Ángel Peirano (2); Andrés Wainer
(2); Jaime Cohen (2); Martín Idígoras
(2) (A); Fernando Jaña (2) (A); Gonzalo
Muñoz (2) (A)
General Manager:
Miguel Ángel Peirano (2)
(1) Director and member of the Controlling Group of Embotelladora Andina S.A. / (2) Embotelladora Andina S.A. officer / (A) Alternate.
INTEGRATED ANNUAL REPORT 2023145
GRI 2-6
RED DE TRANSPORTES
COMERCIALES LTDA.*
COMERCIALIZADORA
NOVAVERDE S.A.
RE-CICLAR S.A.
Type:
Limited Liability Company*
Type:
Closed stock corporation
Type:
Closed stock corporation
Address:
Av. Del Valle Sur 614 of. 71, Huechuraba,
Santiago
Address:
Avenida Apoquindo 6750, piso 5, oficina
502, Las Condes
RUT:
76.276.604-3
Telephone:
(56-2) 29939704
Paid-in and subscribed capital:
(thousand Ch$ at 12/31/23)
2,200,314
% the investment represents:
(in the Parent Company’s assets)
0.12%
% that the Parent Company holds:
(in the Capital of the subsidiary or associate)
> Direct: 99.85
Indirect: 0.15
>
Corporate purpose:
Freight transportation in general in the
beverage industry and other processed
goods.
Commercial relationship:
It provides land transportation and
product commercialization services.
Board of Directors / Management Council:
N/A
General Manager:
-
RUT:
77.526.480-2
Telephone:
(56-2) 24110150
Paid-in and subscribed capital:
(thousand Ch$ at 12/31/23)
14,856,772
% the investment represents:
(in the Parent Company’s assets)
0.18%
% that the Parent Company holds:
(in the Capital of the subsidiary or associate)
> Direct: 0.00007
Indirect: 99.99
>
Corporate purpose:
Company engaged in the processing
and commercialization of fruits, ice
cream, vegetables and food in general,
under the Guallarauco brand.
Commercial relationship:
Sale of juices, flavored waters, among
others, to Coca-Cola bottlers in Chile.
Board of Directors / Management Council:
José Luis Solórzano (2); Rodrigo
Ormaechea (2); José Domingo Jaramillo;
Roberta Cabral Valenca; Marcela
Menutti; Débora Mattos; Fernando
Jaña (2) (A); Alejandro Zalaquett (2) (A);
Juan Paulo Valdés (A); Natalia Otero
(A); Flavio Mattos (A); Alfredo Mahana
Tumani (A)
General Manager:
Alejandro Palma
Address:
La Martina 390, Pudahuel, Santiago
RUT:
77.427.659-9
Telephone:
(56-2) 2544 8222
Paid-in and subscribed capital:
(thousand Ch$ at 12/31/23)
21,000,000
% the investment represents:
(in the Parent Company’s assets)
0.96%
% that the Parent Company holds:
(in the Capital of the subsidiary or associate)
> Direct: 60.0
Indirect: -
>
Corporate purpose:
Production, processing and
commercialization of recyclable
material.
Commercial relationship:
Processing and generation of recycled
PET resin for Coca-Cola bottlers in
Chile, among others.
Board of Directors / Management Council:n:
José Domingo Jaramillo; Cristián
Hohlberg; Miguel Ángel Peirano (2);
Andrés Wainer (2); Fernando Jaña (2)
General Manager:
Matías Mackenna
*Limited Liability Company where the administration of the company corresponds to the partner Embotelladora Andina S.A. through proxies or specially appointed representatives.
(1) Director and member of the Controlling Group of Embotelladora Andina S.A. / (2) Embotelladora Andina S.A. Officer / (A) Alternate
INTEGRATED ANNUAL REPORT 2023146
GRI 2-6
PARAGUAY REFRESCOS S.A.
CIRCULAR-PET S.A.
Type:
Corporation
Type:
Corporation
Address:
Acceso Sur, Ruta Ñemby Km 3,5 -
Barcequillo -San Lorenzo, Asunción
Address:
Avenida, Ruta Transchaco KM 15, casi
Senador Vázquez
RUC:
80.003.400-7
Telephone:
(595) 21 959 1000
Paid-in and subscribed capital:
(thousand Ch$ at 12/31/23)
9,904,604
% the investment represents:
(in the Parent Company’s assets)
12.87%
% that the Parent Company holds:
(in the Capital of the subsidiary or associate)
> Direct: 0.07697
>
Indirect: 97.7533
Corporate purpose::
Manufacture, distribution and
commercialization of carbonated and
non-carbonated soft drinks.
Commercial relationship:
Coca-Cola bottler in Paraguay.
Board of Directors/Management Council:
Andrés Wainer (1); Francisco Sanfurgo
(2); Jaime Cohen (1); Gonzalo Muñoz (1)
General Manager:
Francisco Sanfurgo (2)
RUC:
80.116.031-6
Telephone:
(595) 21 752 820
Paid-in and subscribed capital:
(thousand Ch$ at 12/31/23)
5,061,441
% the investment represents:
(in the Parent Company’s assets)
0.05%
% that the Parent Company holds:
(in the Capital of the subsidiary or associate)
> Direct: -
>
Indirect: 33.33
Corporate purpose:
Manufacture and commercialization
of post-consumer recycled PET resins
from the transformation of PET flakes.
Commercial relationship:
Produce post-consumer PET resins to
be used by the bottler.
Board of Directors/Management Council:
Felipe Carlos Resck; Francisco Sanfurgo
(2); Carlos José Mangabeira; Carlos
Hernán Rodiño (A); Eduardo Yulita (2)
(A); Juan Daniel Gill (A)
General Manager:
Silvino Sforza
(1) Embotelladora Andina S.A. Officer / (2) Paraguay Refrescos S.A. Officer / (A) Alternate
INTEGRATED ANNUAL REPORT 2023MORE INFORMATION ABOUT OUR SUBSIDIARIES
GRI 2-6 |CMF 6.2.1
2
VJ S.A.
147
1
ANDINA EMPAQUES ARGENTINA S.A.
Andina Empaques Argentina S.A. (hereinafter “AEA”) is a company incorporated in 2011, from
the division of Embotelladora del Atlántico S.A., whose purpose is the design, manufacture
and product commercialization of plastic products, mainly containers. Aligned with its
packaging supplier strategy for the Coca-Cola Andina group of companies and in furtherance
of its packaging division development, AEA fulfilled Coca-Cola Andina Argentina’s needs for
non-returnable preforms, plastic caps, and returnable PET bottles throughout 2023.
Production and sales by format
Principal clients
AEA operates a plant for the production of
preforms, returnable PET bottles, crates
and plastic caps located in Tigre, Province
of Buenos Aires, Argentina. The plant has
thirteen preform injection lines, two blow
molding lines, one crate line and three cap
injection lines.
The production lines operated at 83.7% of
installed capacity in injection, 31.4% in blow
molding, 78.3% in crates and 36.4% in plastic
caps.
Sales by format during 2023 totaled 21.23
million Ref PET bottles and 813 million
preforms for nonreturnable bottles, 0.6
million crates and 435.7 million plastic caps.
> Embotelladora del Atlántico S.A.,
Coca-Cola
Femsa S.A., Paraguay
Refrescos S.A., Reginald Lee S.A., Grupo
Arca, Embotelladora Andina Chile S.A.,
Montevideo Refrescos S.A., Envases
CMF S.A., Embol S.A..
> Embotelladora del Atlántico S.A.,
Reginald Lee S.A., and Grupo Arca each
individually account for at least 10% of
total sales.
Main suppliers
< Resin: DAK Américas Argentina S.A.,
Petroquímica Cuyo S.A, PBB Polisur S.A.,
Dow Chamical, GC Marketing Solution
CL, Borealis AG.
< Coloring: Arcolor, Clariant,
Concentrados y Compuestos S.A., Julio
Garcia S.A.
< Packaging: Argencraf S.A., Nem S.A.,
Afema S.A., Fadecco-Cartocor S.A.
< Electric Power: Edenor S.A., Cammesa,
Termoandes S.A.
1: Subsidiary
Through an agreement with The Minute Maid Co. and Coca-Cola de Chile S.A., VJ S.A. produces
mainly nectars, fruit juices, fantasy and isotonic drinks under the brands Andina del Valle (fruit
juices and nectars), Kapo (fantasy drink), Powerade (isotonic drink) and Glaceau Vitamin Water
(flavored water with added vitamins and minerals), as well as Guallarauco products (juices
and nectars). Andina del Valle juice brands are commercialized in Tetra Pak containers and
returnable and nonreturnable glass bottles. Kapo is sold in sachets, Glaceau Vitamin Water in
non-returnable PET bottles, Powerade in non-returnable PET bottles and Guallarauco in Tetra
Pak and non-returnable PET bottles.
In January 2011, the juice production business was restructured, allowing the other Coca-Cola
bottlers in Chile to participate in the ownership of VJ S.A. As a result of the merger between
Embotelladoras Coca-Cola Polar S.A. and Embotelladora Andina S.A. materialized on October
1, 2012, the ownership structure of VJ S.A. was modified in November 2012, as follows: Andina
Inversiones Societarias SpA. owns 50%, Embonor S.A. owns 35% and Embotelladora Andina
S.A. owns 15%.
Production and distribution
Principal clients
VJ S.A. operates one production plant
located in Renca (Santiago), where it has 12
lines for the production of Andina del Valle,
Powerade, Glaceau Vitamin Water, KAPO,
Guallarauco and Fastlyte. The average
capacity utilization during 2023 was 60%.
In Chile, VJ S.A. products are distributed
in
exclusively by Coca-Cola bottlers
the country, in each of their respective
franchises.
Embotelladora Andina S.A., Comercializadora
Novaverde S.A. and Coca-Cola Embonor S.A.
are the main clients, each one individually
concentrating at least 10% of total sales.
In Chile, VJ S.A.’s products are distributed
exclusively by Coca-Cola bottlers in the
country, in each of their respective franchises.
Main suppliers
< Concentrate: Coca-Cola de Chile S.A., Sapore S.A.
< Sweetener: Embotelladora Andina S.A.
< Fruit Pulps: Comercializadora Tradecos Chile Ltda., Sucocitrico Cutrale Ltda. – Brasil,
Aconcagua Foods S.A.
< Containers and bottles: Tetra Pak de Chile Ltda., Envases CMF S.A., Alusa Chile S.A.
< Caps: Sinea S.A., Alucaps Mexica de Occidente S.A de C.V, Importadora y Exportadora
de embalajes SPA
< Packaging material: Plásticos Arpoli Ltda., Corrupac S.A., Tetra Pak de Chile Ltda.
< Labels: Xu Yuan Packaging Technology Co., Resinplast S.A., Impregraf Ltda.
Coca-Cola de Chile S.A. and Comercializadora Tradecos Chile Ltda. individually account for
at least 10% of total purchases of raw materials.
INTEGRATED ANNUAL REPORT 2023
148
3
GRI 2-6
4
VITAL AGUAS S.A.
ENVASES CENTRAL S.A.
Through an agreement with The Coca-Cola Company, Vital Aguas S.A. prepares and packages
the Vital (mineral water) and Glaceau SmartWater (purified water) brands in sparkling and
still versions. The Vital mineral water brand is marketed in non-returnable glass and non-
returnable PET bottles and the Glaceau SmartWater brand in non-returnable PET bottles.
As a result of the merger between Embotelladoras Coca-Cola Polar S.A. and Embotelladora
Andina S.A. on October 1, 2012, the ownership structure of Vital Aguas was modified as of
November 2012, as follows: Embotelladora Andina S.A. owns 66.5% and Embonor S.A. owns
33.5%.
The company mainly produces soft drinks (Coca-Cola, Fanta and Sprite, among others),
Aquarius flavored water, Andina del Valle nectars and Monster energy drink. These products
are packaged in 350ml and 220ml cans for soft drinks and 473ml for energy drinks, in 250ml,
500ml and 1.5lt PET plastic bottles for soft drinks and flavored waters, and in 300ml, 1.5lt,
1.75lt and 2lt PET plastic bottles for Andina del Valle nectars. Envases Central S.A. is owned by
the bottlers of Coca-Cola products in Chile together with Coca-Cola de Chile. Andina owns
59.27%, Embonor 34.31% and Coca-Cola de Chile 6.42%.
Production and distribution
Main suppliers
Vital Aguas operates two lines for the
production of mineral water and purified
water at the Chanqueahue plant, located
in the municipality of Rengo in Chile. In
Chile, Vital Aguas’ products are distributed
exclusively by Coca-Cola bottlers in each of
their respective franchises.
Principal clients
Embotelladora Andina S.A. and Coca-Cola
Embonor S.A. each individually account for
at least 10% of total sales.
< Carbon dioxide: Linde Gas Chile S.A.
< Labels: Resinplast S.A., Adhesol Ltda.,
Empack Flexible S.A.
< Packaging Material: Corrupac S.A.,
Smurfit Kappa de Chile S.A., Plastyverg
Industrial Ltda.
< Caps: Envases CMF S.A., Guala Closures
Deutschland GmbH.
< Containers (preforms): Envases CMF
S.A., Cristalerías de Chile S.A.
individually accounts
Envases CMF S.A.
for at least 10% of total purchases of raw
materials.
Production and distribution
Main suppliers
Envases Central operates one production
plant in Santiago. In Chile, Envases Central’s
products are distributed exclusively by
Coca-Cola bottlers in the country in each of
their respective franchises.
< Concentrate: Coca-Cola de Chile S.A.
< Aluminum Cans and Lids : Ball Chile S.A.
< Fruit Pulps: VJ S.A.
< Sweetener: Embotelladora Andina S.A.
< Plastic Bottles and Caps: Envases CMF
Principal clients
Embotelladora Andina S.A. and Coca-Cola
Embonor S.A. each individually account for
at least 10% of total sales.
S.A., Bericap S.A.
< Labels: Adhesol Ltda., Multi-Color Chile
S.A., Industrial y Comercial Solucorp.
< Packaging material: Plásticos Arpoli
Ltda., Corrupac S.A., Plastyverg Industrial
Ltda.
Coca-Cola de Chile S.A., Ball Chile S.A. y VJ
S.A. each individually account for at least 10%
of total purchases of raw materials.
5
ENVASES CMF S.A.
It is engaged mainly in the production of returnable and non-returnable bottles, preforms in
returnable and non-returnable formats and caps. Since 2012, Envases CMF has been owned
by Andina Inversiones Societarias S.A. (50%) and Embonor Empaques S.A. (50%).
Production and sales by format
Envases CMF operates one plant in Santiago for the production of bottles, preforms, caps,
cases and other plastic containers. The plant has 17 preform injection lines, 11 blow molding
lines, 18 conventional injection lines, 10 injection blow molding lines, 7 extrusion blow molding
lines, 3 case lines and 3 cap lines.
Sales by format during 2023 totaled 84.7 million non-returnable PET bottles, 19.5 million
returnable PET bottles, 921.2 million preforms for non-returnable bottles and 1,101.1 million
products in conventional injection.
Principal clients
Main suppliers
> Embotelladora Andina S.A., Coca-Cola
Embonor S.A., VJ S.A., Vital Aguas S.A.,
Envases Central S.A., Nestlé Chile S.A.,
Unilever Chile S.A.
> Embotelladora Andina S.A., and Coca-
Cola Embonor S.A. individually account
for at least 10% of total sales.
< Resin: China Resources Corporation, Far
Eastern New Century, Sanfame Group,
Alpek Polyester, Muelhstein, Formosa
Plastics.
< Packaging: Dyntec Chile Ltda., Cartocor.
< Energy: Enel Generación S.A.
China Resources Corporation and Sanfame
Group individually account for at least 10%
of total purchases of raw materials.
INTEGRATED ANNUAL REPORT 2023149
MAIN USE
Square meters
Property
Operation
Distribution Center / Warehouses
600
Third Parties
Andina executed by third party
Offices / Production of Soft Drinks / Distribution Center / Warehouses
102,708
PROPERTIES AND
FACILITIES
CMF 6.4.I, 6.4.III
LOCATION
Azul
Bahía Blanca
Bahía Blanca
Bahía Blanca
Bahía Blanca
Bariloche
Commercial Office
Real Estate (parking lot)
Warehouses (M&F Palletizer -EDF deposit)
Offices / Distribution Center / Warehouses
Bialet Masse (Córdoba)
Real Estate
Bragado
Commercial Office
Carlos Paz (Córdoba)
Commercial Office
Carmen de Patagones
Commercial Office / Warehouses / Crossdocking
Offices / Distribution Center / Warehouses
Chacabuco
Chivilcoy
Chivilcoy
Commercial Office
Comodoro Rivadavia
Offices / Distribution Center / Warehouses
Concepcion del Uruguay
Commercial Office
Embotelladora
del Atlántico S.A.
Concordia
Córdoba
Commercial Office / Third party Distribution Center / Warehouses
Offices /Production of soft drinks and other still beverages / Distribution
Center / Warehouses / Real estate
959,585
Distribution Center / Warehouses
1,350
Third Parties
Andina executed by third party
903
73,150
1,400
2,495
880
38
270
1,600
25,798
72
7,500
118
1,214
Own
Leased
Own
Leased
Leased
Own
Leased
Leased
Leased
Own
Andina
Andina
Andina
Tercero
Andina
Not used
Andina
Andina
Andina
Andina
Leased
Leased
Leased
Andina
Andina
Andina
Leased
Andina executed by third party
Own
Own
Andina
Andina
Leased
Andina executed by third party
Leased
Leased
Leased
Leased
Andina
Andina
Andina
Andina
Leased
Andina executed by third party
Leased
Andina executed by third party
Leased
Andina executed by third party
Own
Andina
Third Parties
Andina executed by third party
Leased
Andina executed by third party
Third Parties
Andina executed by third party
Leased
Own
Leased
Leased
Andina
Andina
Andina
Andina
Córdoba (San Isidro)
Deposit / Offices / Cold equipment repair workshop
Córdoba
Córdoba
Córdoba
Córdoba
Córdoba
Córdoba
Córdoba
Deposit (Rigar)
Marketing and Cooling Deposit (Ricardo Balbín)
Galot and Lessen Deposit - Raw Materials - Finished product
Galot and Lessen Deposit-Finished product
Commercial offices (Dinosaurio Mall Alto Verde)
Cold deposit (Granate SRL)
Raw material deposit (Granate SRL)
Coronel Suarez
Offices / Third party Distribution Center / Warehouses / Deposit
General Pico
General Roca
Gualeguaychu
Offices / Distribution Center / Warehouses
Distribution Center / Warehouses
Commercial Office / Warehouses
Junin (Buenos Aires)
Cross Docking
Junin (Buenos Aires)
Commercial Office
Mendoza
Mendoza
Mendoza
Offices / Distribution Center / Warehouses
Commercial Office
Cold deposit
8,808
6,270
2,500
2,800
8,400
357
1,500
4,720
1,000
15,525
2,800
2,392
995
108
36,452
520
4,240 (2,240
m2 covered)
INTEGRATED ANNUAL REPORT 2023Embotelladora
del Atlántico S.A.
LOCATION
Monte Hermoso
MAIN USE
Real Estate
Neuquén
Neuquén
Neuquén
Olavarria
Paraná
Pehuajo
Pergamino
Rio Gallegos
Rio Gallegos
Rio Grande
Offices / Distribution Center / Warehouses
Centenario Deposit / Offices
Commercial Office
Offices / Distribution Center / Warehouses
Commercial Office
Offices / Distribution Center / Warehouses
Offices / Cross Docking
Distribution Center / Warehouses
Distribution Center / Warehouses
Offices / Distribution Center / Warehouses
Río Cuarto (Córdoba)
Deposit / Distribution Center / Cross Docking
Río Cuarto (Córdoba)
Commercial Office
Rivadavia (Mendoza)*
Deposit
Rosario
Offices / Distribution Center / Warehouses / Parking Lot / Real Estate
Rosario (calle Casilda)
Deposit / Parking / Truck parking lot
Rosario (Comuna Alvear)
Cold deposit (Distribuidora Raymundo SRL)
San Francisco (Córdoba)
Commercial Office
San Juan
San Luis
San Nicolas
Offices / Distribution Center / Warehouses
Commercial Office / Distribution Center / Warehouses
Commercial Office
San Rafael (Santa Fe)
Commercial Office
Santa Fe (Casilda)
Santa Fe
Santa Rosa
Santo Tomé
Trelew*
Trelew
Commercial Office
Commercial Office
Distribution Center / Warehouses
Administrative Office / Distribution Center / Warehouses / Deposit
Offices / Production of Soft Drinks / Distribution Center / Warehouses
Warehouses
Tres Arroyos
Offices / Crossdocking / Warehouses
150
Operation
Not used
Not used
Andina
Andina
Andina
Andina
Andina
Andina
Square meters
Property
Own
Own
Leased
Leased
Leased
Leased
Leased
Own
300
10,157
48,188
230
3,065
318
1,060
15,700
937
2,491
2,460
7,482
93
800
27,814
20,152
2,165
63
48,036
5,205
50
58
40
238
1,200
75,000
51,000
1,500
1,548
1,360
94
Leased
Andina executed by third party
Leased
Andina executed by third party
Leased
Own
Leased
Own
Own
Own
Andina
Third party
Andina
Not used
Andina
Andina
Leased
Andina executed by third party
Leased
Own
Own
Leased
Leased
Leased
Leased
Andina
Andina
Andina
Andina
Andina
Andina
Andina
Third Parties
Andina executed by third party
Own
Own
Leased
Leased
Leased
Leased
Andina
Andina
Andina
Andina
Andina
Andina
Ushuaia
Ushuaia
Venado Tuerto
Villa Maria
Villa Mercedes
Offices / Distribution Center / Warehouses
Commercial Office
Commercial Office / Distribution Center / Warehouses
2,449
Third Parties
Andina executed by third party
Commercial Office
Commercial Office
125
70
Leased
Leased
Andina
Andina
INTEGRATED ANNUAL REPORT 2023Andina Empaques
Argentina S.A.
LOCATION
Buenos Aires
Buenos Aires
Buenos Aires
LOCATION
Jacarepaguá
151
MAIN USE
Square meters
Property
Operation
Production of bottles, PET Preforms, Plastic Caps and Cases
Deposit adjoining the production plant
Deposit adjoining the production plant
27,520
1,041
940
Own
Leased
Leased
Andina
Andina
Andina
MAIN USE
Square meters
Property
Operation
Duque de Caxias
Offices / Production of Soft Drinks / Distribution Center / Warehouses
2,243,953
Offices / Production of Soft Drinks / Distribution Center / Warehouses
249,470
Nova Iguaçu
Bangu
Distribution Center / Warehouses
Distribution Center
Campos dos Goytacazes
Distribution Center
Cabo Frio
Distribution Center
São Pedro da Aldeia 1
Distribution Center
Itaperuna
Caju 1
Caju 2
Caju 3
Cross Docking
Distribution Center
Distribution Center
Parking Lot
Rio de Janeiro
Refrescos Ltda.
Vitória (Cariacica)
Distribution Center
Cachoeiro do Itapemirim
Cross Docking
Ribeirão Preto
Ribeirão Preto
Franca
Mococa
Araraquara
São Paulo
Offices / Production of Soft Drinks / Distribution Center / Warehouses
Real Estate
Distribution Center
Distribution Center
Distribution Center
Apartment
São Joao da Boa Vista
Cross Docking
São Pedro da Aldeia 2
Parking Lot
Nova Friburgo
Commercial Office / Cross Docking
Guarapari
Colatina
São Mateus
Rio das Ostras
Passos
Guarapari
Xerém
Anhanguera
Commercial Office
Commercial Office / Cross Docking
Commercial Office / Cross Docking
Commercial Office
Distribution Center
Commercial Office
Deposit
Deposit
Own
Own
Own
Own
Own
Own
82,618
44,389
36,083
1,985
10,139
Concession
2,500
4,866
8,058
7,400
93,320
8,000
238,096
279,557
32,500
33,669
11,658
69
20,773
6,400
350
218
3,840
2,007
527
8,500
218
10,000
57,162
Leased
Own
Own
Leased
Own
Leased
Own
Own
Own
Leased
Own
Own
Own
Concession
Leased
Leased
Leased
Leased
Leased
Leased
Leased
Leased
Leased
Andina
Andina
Andina
Andina
Andina
Andina
Andina
Andina
Andina
Andina
Andina
Andina
Andina
Andina
Andina
Andina
Andina
Andina
Andina
Andina
Andina
Andina
Andina
Andina
Andina
Andina
Andina
Andina
Andina
Andina
INTEGRATED ANNUAL REPORT 2023LOCATION
MAIN USE
Square meters
Property
Operation
152
Offices / Production of Soft Drinks / Distribution Center / Warehouses
415,517
Renca
Renca
Renca
Renca
Warehouses
Warehouses
Warehouses
Carlos Valdovinos
Distribution Center / Warehouses
Puente Alto
Maipú
Bodega MCC
Colina
Chimba
Distribution Center / Warehouses
Distribution Center / Warehouses
Distribution Center / Warehouses
Distribution Center / Warehouses
Distribution Center / Warehouses
Embotelladora
Andina S.A.
Demetrop (Metropolitan Region)
Warehouses
Trailerlogistic (Metropolitan
Region)
Warehouses
Monster (Metropolitan Region)
Warehouses
Rancagua
San Antonio
Antofagasta
Antofagasta
Calama
Tocopilla
Coquimbo
Copiapó
Ovalle
Vallenar
Illapel
Punta Arenas
Coyhaique
Puerto Natales
Distribution Center / Warehouses
Distribution Center / Warehouses
Offices / Production of Soft Drinks / Distribution Center / Warehouses
Warehouses
Distribution Center / Warehouses
Distribution Center / Warehouses
Offices / Distribution Center / Warehouses
Distribution Center / Warehouses
Distribution Center / Warehouses
Distribution Center / Warehouses
Distribution Center / Warehouses
Offices / Production of Soft Drinks / Distribution Center / Warehouses
109,517
Distribution Center / Warehouses
Distribution Center / Warehouses
5,093
850
55,562
11,211
46,965
106,820
68,682
45,833
9,280
6,550
1,000
n/a
n/a
n/a
25,920
19,809
34,729
8,028
10,700
562
31,383
26,800
6,223
5,000
n/a
Own
Own
Own
Own
Own
Own
Own
Leased
Leased
Leased
Leased
Leased
Leased
Own
Own
Own
Own
Own
Own
Own
Own
Own
Own
Leased
Own
Own
Leased
Andina
Andina
Andina
Andina
Andina
Andina
Andina
Andina
Andina
Andina
Andina
Andina
Andina
Andina
Andina
Andina
Andina
Andina
Andina
Andina
Andina
Andina
Andina
Andina
Andina
Andina
Andina
INTEGRATED ANNUAL REPORT 2023153
Vital Jugos S.A.
LOCATION
Renca*
MAIN USE
Offices / Production of Juices
Square meters
Property
40,000
Own
Operation
Andina
Vital Aguas S.A.
LOCATION
Rengo
MAIN USE
Offices / Production of Waters
Square meters
Property
346,532
Own
Operation
Andina
Envases
Central S.A.
LOCATION
Renca
MAIN USE
Offices / Production of Soft Drinks
Square meters
Property
51,907
Own
Operation
Andina
Re-Ciclar S.A.
LOCATION
Lampa
MAIN USE
Square meters
Property
Offices / RPET Resin production (under construction)
7,500
Own
Operation
Andina
Paraguay
Refrescos S.A.
LOCATION
San Lorenzo
Coronel Oviedo
Encarnación
Ciudad del Este
MAIN USE
Square meters
Property
Operation
Offices / Production of Soft Drinks / Warehouses
Offices / Warehouses
Offices / Warehouses
Offices / Warehouses
275,292
32,911
12,744
14,620
Own
Own
Own
Own
Andina
Andina
Andina
Andina
INTEGRATED ANNUAL REPORT 2023BOTTLER
AGREEMENTS
GRI 2-6 | CMF 6.2.VII
Coca-Cola Andina is a franchisee of The Coca-Cola Company
pursuant to the Bottler Agreements we have signed. It is
through them that the Company obtains the license to
produce and distribute The Coca-Cola Company’s branded
products within its franchised territories in Argentina, Brazil,
Chile and Paraguay. The maintenance and renewal of
these bottling agreements are essential to the Company’s
operations.
international
The Bottler Agreements are standard
agreements, which are renewed at the request of the bottler
and at the sole discretion of The Coca-Cola Company. The
Company cannot guarantee that these agreements will be
renewed upon expiration or that they will be renewed under
the same or better terms.
This agreement, as a license
territory, includes the provinces
of Córdoba, Mendoza, San Juan,
San Luis, Entre Ríos, Chubut, Santa
Cruz, Neuquén, Río Negro, La Pampa,
Tierra del Fuego, Antarctica and South
Atlantic Islands, as well as part of the
provinces of Santa Fe and Buenos
Aires.
The license for
the territories in
Argentina expires in
September 2027.
154
This agreement, as a license
territory, includes a large part of
the state of Rio de Janeiro, the entire
state of Espírito Santo and part of
the states of São Paulo and Minas
Gerais.
The license for the
territories in Brazil
expires in October
2027.
In 2019, VJ S.A. and The Coca-Cola Company
entered into a Bottler’s Agreement for beverage
products whereby The Coca-Cola Company
authorized VJ S.A. to produce, process and bottle
products under certain brands, in containers previously
approved by The Coca-Cola Company. Andina and
Embonor hold the rights to acquire VJ S.A.’s products.
In 2019, The Coca-Cola Company and Vital Aguas
S.A. entered into a Water Production and Bottling
Agreement to prepare and bottle several types of
water.
This agreement, as a license
territory, includes the Metropolitan
Region; the province of San Antonio,
in the Valparaíso Region; the province of
Cachapoal, including the commune of San
Vicente de Tagua-Tagua, in the Libertador
Bernardo O’Higgins Region; the Antofagasta
Region; the Atacama Region; the Coquimbo
Region; the Aysén del General Carlos Ibáñez
del Campo Region; and the Magallanes and
Chilean Antarctica Region.
This agreement, as a license
territory, covers all of Paraguay.
The license for the
Paraguayan territory
expires in March
2028.
The bottler
agreement expires
on December 31,
2024.
The bottler
agreement expires
on December 31,
2024.
INTEGRATED ANNUAL REPORT 2023DISTRIBUTION
AGREEMENTS
GRI 2-6 | CMF 6.2.VI, 6.2.VII
Distribution agreements
in Argentina, Brazil,
Chile and Paraguay allow for the distribution of
the products agreed upon in those agreements
within each country’s license territories.
155
DISTRIBUTION AGREEMENTS BY
COUNTRY
Argentina
>
>
>
Alcoholic beverages commercialization agreement with Compañía
Industrial Cervecera S.A., primarily for beers, ciders, and wines. This
agreement was valid through June 12, 2023.
Energy drinks distribution agreement with Monster Energy
Company, entered into on December 13, 2017. The duration of
the contract is ten years, automatically renewable for successive
periods of 5 years and provided certain conditions are met.
Alcoholic beverages distribution agreement for the territory of the
Provinces of Mendoza, San Juan and San Luis, entered into on June
28, 2022 with Grupo Peñaflor S.A., effective until June 2026.
Chile
>
>
>
>
>
Energy drinks distribution agreement with Monster Energy
Company, entered into on August 1, 2016. The duration of the
agreement is 10 years, automatically renewable for successive
periods of 5 years and provided certain conditions are met.
Alcoholic beverages distribution agreement with Diageo Chile
Limitada, primarily for spirits, entered into on April 26, 2018. This
agreement was renewed on January 17, 2023, for 5 years from that
date until January 16, 2028.
Alcoholic beverages distribution agreement with Cooperativa
Agrícola y Pisquera Elqui Limitada and Viña Francisco de Aguirre
S.A., mainly for distilled beverages, entered into on August 21,
2019. The duration of the agreement if 5 years, renewable upon
compliance with certain conditions.
Alcoholic beverages distribution agreement with Cervecería Chile
S.A., mainly for beers, entered into on August 17, 2020. The duration
of the agreement is 5 years from November 1, 2020, renewable
upon compliance with certain conditions.
Alcoholic beverages distribution agreement with Sociedad
Anónima Viña Santa Rita, mainly for wines, entered into on August
19, 2021. The duration of the agreement is 5 years from November
2, 2021, renewable upon compliance with certain conditions.
THE DEVELOPMENT OF ANDINA’S
CORPORATE PURPOSE IS NOT STRICTLY
DEPENDENT ON THE EXISTENCE OF SPECIFIC
PATENTS, WITH THE EXCEPTION OF THE
CORRESPONDING ALCOHOL PATENTS.
THE COMPANY POSSESSES ALL PERTINENT
AND ESSENTIAL PERMITS, MUNICIPAL
PATENTS, LICENSES, AND SANITARY
AUTHORIZATIONS THAT ARE REQUIRED
FOR ITS PROPER FUNCTIONING IN ALL
PROCESSES, PROCEDURES, OPERATIONS,
AND IN ACCORDANCE WITH ITS CORPORATE
PURPOSE.
Brazil
>
>
>
Energy drinks distribution agreement with Monster Energy
Company, entered into on August 2, 2016. The duration of the
contract is ten years, automatically renewable for successive
periods of 5 years and provided certain conditions are met.
Alcoholic beverages distribution agreement with Cervejarias
Kaiser Brasil S.A., primarily for beers. This agreement is valid until
December 31, 2026.
Alcoholic beverages distribution agreement with Estrella de Galicia
Importação e Comercialização de Bebidas e Alimentos Ltda.,
primarily for beers. This agreement is valid until September 3, 2033.
> Distribution agreement with Campari do Brasil Ltda., to distribute a
portion of the Campari product portfolio throughout the franchise
territory. This agreement is valid until December 31, 2026.
> On August 9, 2023, Andina Brazil signed a Distribution Agreement
with Perfetti Van Melle with an expiration date of August 9, 2028,
authorized by the Framework Agreement signed by the Coca-Cola
Brazil system in July 2022, to distribute the Perfetti Van Melle brand
portfolio throughout Brazil.
Paraguay
>
>
Energy drinks distribution agreement with Monster Energy
Company, entered into on May 11, 2018. The duration of the
agreement is 10 years, automatically renewable for successive
periods of 5 years and provided certain conditions are met.
In October 2022, PARESA and Cervepar S.A. signed a 5-year
Logistics and Sales Framework Agreement, and in this context,
as of September 2023, PARESA began distributing alcoholic
beverages, mainly beers under the Brahma, Budweiser 66, and
Skol brands, among others, in the departments of Caazapá and
Concepción.
INTEGRATED ANNUAL REPORT 2023156
8
Financial
Statements
INTEGRATED ANNUAL REPORT 2023157
MATERIAL
EVENTS
CMF 9
The Material Events and their effects for the
reporting period from January 1 to December 31,
2023 are as follows:
1
March
NOTICE OF REMOTE 2023 GSM
On March 1, 2023, the CMF was informed of the following:
The following was resolved, among other matters, at a
Company’s Regular Board of Directors’ Meeting held on
February 28, 2023:
1. To convene a General Shareholders Meeting for April 20,
2023, at 10:00 a.m. (the “Meeting”), which will be carried
out 100% remotely from the Company’s offices located
at Av. Miraflores 9153, Renca, Metropolitan Region. The
aforementioned in accordance with the provisions of
General Rule No. 435 and Circular No. 1141.
2. The matters to be discussed at the Meeting shall be
those required for this type of meetings, including,
among others, to ratify the interim dividends paid against
2022 earnings and approve, the distribution of profits and
the distribution of new dividends as described below:
1.
A first dividend for the following amounts:
a) Ch$29 (twenty-nine Chilean Pesos) per Series A
Shares and;
b) Ch$31.9 (thirty-one point nine Chilean Pesos) per
Series B Shares.
If the Shareholders’ Meeting approves the payment
of the aforementioned new dividends, they will be
paid beginning on May 9th, 2023.
2. A second dividend for the following amounts:
c) Ch$50 (fifty Chilean Pesos) per Series A Shares
and;
d) Ch$55 (fifty-five Chilean Pesos) per Series B
Shares.
If the Shareholders’ Meeting approves the payment of the
aforementioned new dividends, they will be paid beginning
on May 26th, 2023.
The Shareholders’ Registry will close on the fifth business
day prior to the respective payment date, for payment of the
dividends indicated above.
INTEGRATED ANNUAL REPORT 2023
20
April
2023 GSM RESOLUTIONS
On April 20, 2023, the CMF was informed of the following:
The following resolutions were adopted at the General
Shareholders’ Meeting held on April 20, 2023, among others:
1. The approval of the Annual Report, the Statement of
Financial Position and the Financial Statements for the
year 2022; as well as the Report of the Independent
Auditing Firm with respect to the mentioned Financial
Statements;
2. The approval of earnings distribution and dividend
payments;
3. The approval of the Company’s dividend distribution
policy and the distribution and payment procedures;
4. The approval of compensation for Directors and members
of the Culture, Ethics and Sustainability Committee,
the Executive Committee, the Directors’ Committee
pursuant to Article 50 bis of Chilean Corporate Law and
members of the Audit Committee established pursuant
to the Sarbanes-Oxley Act; the annual report of the
Directors’ Committee and the expenses incurred by the
Board and the Directors’ Committee;
5. The
appointment
PricewaterhouseCoopers
Consultores, Auditores y Compañía Limitada as the
Company’s Independent Auditing Firm for the year 2023;
of
6.
The appointment of the following companies as Rating
Agencies for the year 2023: Fitch Chile Clasificadora
de Riesgo Limitada and International Credit Rating
Clasificadora de Riesgo Limitada as
rating
agencies; and Fitch Ratings, Inc. and S&P Global Ratings
as international rating agencies;
local
7. The approval of the report on Board resolutions allowing
related party transactions in accordance with Articles
146 and forward of Chilean Corporate Law, regarding
transactions that took place after the last Ordinary
Shareholders’ Meeting; and
158
31
May
RESIGNATION OF DIRECTOR MARCO ANTONIO
ARAUJO:
On May 31, 2023, the CMF was informed of the following:
During the regular session held yesterday, the Board of
Directors of the Company was notified of the resignation
of Mr. Marco Antonio Araujo as director. This resignation
responds to personal reasons and will be effective as of that
date.
The Board of Directors, along with thanking Mr. Araujo for
his valuable collaboration, accepted his resignation and
appointed Mr. Luis Felipe Coelho Duprat Avellar as his
replacement until the next General Shareholders’ Meeting.
8 The appointment of Diario Financiero as the newspaper
where notices and announcements of ordinary and
should be
shareholders’ meetings
extraordinary
published.
Regarding number 2 above, the General Shareholders’
Meeting approved to ratify the interim dividends paid against
2022 earnings and approved the distribution of profits and
dividends as described below:
1. A first, final, additional dividend No. 225, against 2022
fiscal year earnings for the following amounts:
a) Ch$29 (twenty-nine Chilean Pesos) per each
Series A Share; and
b) Ch$31,9 (thirty-one point nine Chilean Pesos) per
each Series B Share.
The new dividend indicated above will be paid beginning on
May 9th, 2023.
25
July
2. A second final, eventual dividend No. 226, against
accumulated earnings, for the following amounts:
c) Ch$50 (fifty Chilean Pesos) per each Series A
Share, and
d) Ch$55 (fifty-five Chilean Pesos) per each Series B
Share.
The new dividend indicated above will be paid beginning on
May 26th, 2023.
The closing date of the Shareholders’ Registry for the
payment of the aforementioned dividends will be the fifth
business day prior to the respective payment start date.
DIVIDEND PAYMENT 227:
On July 25, 2023, the CMF was informed of the following:
INTERIM DIVIDEND
As authorized by the General Shareholders’ Meeting held on
April 20, 2023, the Board of Directors during session held on
July 25, 2023, agreed to distribute the following amounts as
interim dividend:
a. Ch$29.0 (twenty-nine Chilean pesos) per each Series A
Shares; and
b. Ch$31.9 (thirty-one point nine Chilean pesos) per each
Series B Shares.
This dividend will be paid on account of income from
the 2023 fiscal year and will be available to shareholders
beginning August 25, 2023.
The Shareholders’ Registry will close on the fifth business
day prior to the payment date.
INTEGRATED ANNUAL REPORT 2023159
20
September
PLACEMENT OF FOREIGN BONDS:
On September 20, 2023, the CMF was informed of the
following:
As of this date, the Company has placed bonds in the
public market in Switzerland, totaling CHF 170,000,000
(one hundred and seventy million Swiss francs) as principal
amount, with a maturity date set for the year 2028.
In this regard, please find attached the form contained in the
annex to Circular No. 1,072 of this Commission.
27
September
29
December
DIVIDEND PAYMENT 228:
On September 27, 2023, the CMF was informed of the
following:
DIVIDEND PAYMENT 229:
On December 29, 2023, the CMF was informed of the
following:
INTERIM DIVIDEND
INTERIM DIVIDEND
As authorized by the General Shareholders’ Meeting held
on April 20, 2023, the Board of Directors during session held
on September 26, 2023, agreed to distribute the following
amounts as interim dividend:
As authorized by the General Shareholders’ Meeting held
on April 20, 2023, the Board of Directors during session held
on December 28, 2023, agreed to distribute the following
amounts as interim dividend:
a. Ch$29.0 (twenty-nine Chilean pesos) per each Series A
a . Ch$32.0 (thirty-two Chilean pesos) per each Series A
Shares; and
Shares; and
b. Ch$31.9 (thirty-one point nine Chilean pesos) per each
b. Ch$35.20 (thirty-five point two Chilean pesos) per each
Series B Shares.
Series B Shares.
This dividend will be paid on account of income from
the 2023 fiscal year and will be available to shareholders
beginning October 26, 2023. The Shareholders’ Registry will
close on the fifth business day prior to the payment date.
This dividend will be paid on account of income from
the 2023 fiscal year and will be available to shareholders
beginning January 25, 2024.
The Shareholders’ Registry will close on the fifth business
day prior to the payment date.
INTEGRATED ANNUAL REPORT 2023160
SUMMARIZED FINANCIAL STATEMENTS - SUBSIDIARIES
CMF 11
Year ended December 31, 2023 and 2022
EMBOTELLADORA ANDINA CHILE S.A.
VJ S.A.
STATEMENT OF FINANCIAL POSITION
STATEMENT OF FINANCIAL POSITION
2023 (ThCh$)
2022 (ThCh$)
2023 (ThCh$)
2022 (ThCh$)
Assets
Current assets
Non-current assets
Total assets
Liabilities
Current liabilities
Non-current liabilities
Total liabilities
Equity
Capital
Reserves
Accumulated earnings
Total equity
INCOME STATEMENT
Operating income
Non-operating income
Income (loss) before taxes
Income tax expense
Profit (loss)
CASH FLOW STATEMENT
Operating cash flow
Investment cash flow
Financing cash flow
Effects of exchange rate variation on cash and cash
equivalents
Cash and cash equivalents at the beginning of the
period
Balance Cash and cash equivalents
10,921,093
46,351,288
57,272,381
444,644
7,905,386
8,350,030
862,025
48,230,845
49,092,870
425,666
6,349,129
6,774,795
36,569,067
36,569,067
12,353,284
48,922,351
5,749,008
42,318,075
8,391,811
1,464
8,393,275
(1,789,000)
6,604,275
7,065,795
22,301
7,088,096
(390,365)
6,697,731
19,157,434
(19,157,435)
(1,644,211)
1,652,447
0
0
9,999
9,998
0
0
1,763
9,999
Assets
Current assets
Non-current assets
Total assets
Liabilities
Current liabilities
Non-current liabilities
Total liabilities
Equity
Capital
Reserves
Accumulated earnings
Total equity
INCOME STATEMENT
Operating income
Non-operating income
Income (loss) before taxes
Income tax expense
Profit (loss)
CASH FLOW STATEMENT
Operating cash flow
Investment cash flow
Financing cash flow
Effects of exchange rate variation on cash and cash
equivalents
Cash and cash equivalents at the beginning of the
period
29,670,457
19,914,658
49,585,115
20,549,744
1,839,580
22,389,324
20,675,167
496,584
6,024,040
27,195,791
1,663,161
194,895
1,858,056
(202,652)
1,655,404
27,190,770
19,346,711
46,537,481
20,026,609
1,228,226
21,254,835
20,675,167
533,561
4,073,918
25,282,646
2,167,491
53,270
2,220,761
417,035
2,637,796
2,366,967
(2,365,286)
40,142
2,131,716
(4,362,318)
7,247
(21,197)
(21,591)
2,740,413
4,985,359
Balance Cash and cash equivalents
2,761,039
2,740,413
INTEGRATED ANNUAL REPORT 2023161
VITAL AGUAS S.A.
ENVASES CENTRAL S.A.
STATEMENT OF FINANCIAL POSITION
STATEMENT OF FINANCIAL POSITION
2023 (ThCh$)
2022 (ThCh$)
2023 (ThCh$)
2022 (ThCh$)
Assets
Current assets
Non-current assets
Total assets
Liabilities
Current liabilities
Non-current liabilities
Total liabilities
Equity
Capital
Reserves
Accumulated earnings
Total equity
INCOME STATEMENT
Operating income
Non-operating income
Income (loss) before taxes
Income tax expense
Profit (loss)
CASH FLOW STATEMENT
Operating cash flow
Investment cash flow
Financing cash flow
Effects of exchange rate variation on cash and cash
equivalents
Cash and cash equivalents at the beginning of the
period
7,064,592
5,272,662
12,337,254
7,326,743
5,516,881
12,843,624
5,061,917
137,827
5,199,744
4,331,154
12,533
2,793,823
7,137,510
498,002
40,448
538,450
(35,744)
502,706
324,349
(296,251)
71,161
(2,714)
6,073,685
154,669
6,228,354
4,331,154
19,675
2,264,441
6,615,270
811,284
(292,164)
519,120
72,506
591,626
322,449
(283,497)
10,069
(24,913)
2,139,157
2,115,049
Assets
Current assets
Non-current assets
Total assets
Liabilities
Current liabilities
Non-current liabilities
Total liabilities
Equity
Capital
Reserves
Accumulated earnings
Total equity
INCOME STATEMENT
Operating income
Non-operating income
Income (loss) before taxes
Income tax expense
Profit (loss)
CASH FLOW STATEMENT
Operating cash flow
Investment cash flow
Financing cash flow
Effects of exchange rate variation on cash and cash
equivalents
Cash and cash equivalents at the beginning of the
period
20,446,648
21,015,727
41,462,375
16,775,490
6,293,558
23,069,048
7,562,354
557,298
10,273,675
18,393,327
2,398,977
(147,363)
2,251,614
(389,321)
1,862,293
3,858,383
(2,009,346)
28,232
(2,646)
22,918,372
22,057,335
44,975,707
21,712,326
6,887,495
28,599,821
7,562,354
579,875
8,233,657
16,375,886
2,548,326
(139,851)
2,408,475
46,234
2,454,709
5,766,359
(6,104,356)
8,680
(112,470)
3,182,270
3,624,057
Balance Cash and cash equivalents
2,235,702
2,139,157
Balance Cash and cash equivalents
5,056,893
3,182,270
INTEGRATED ANNUAL REPORT 2023162
TRANSPORTES ANDINA REFRESCOS LTDA.
SERVICIOS MULTIVENDING LTDA.
STATEMENT OF FINANCIAL POSITION
STATEMENT OF FINANCIAL POSITION
2023 (ThCh$)
2022 (ThCh$)
2023 (ThCh$)
2022 (ThCh$)
Assets
Current assets
Non-current assets
Total assets
Liabilities
Current liabilities
Non-current liabilities
Total liabilities
Equity
Capital
Reserves
Accumulated earnings
Total equity
INCOME STATEMENT
Operating income
Non-operating income
Income (loss) before taxes
Income tax expense
Profit (loss)
CASH FLOW STATEMENT
Operating cash flow
Investment cash flow
Financing cash flow
Effects of exchange rate variation on cash and cash
equivalents
Cash and cash equivalents at the beginning of the
period
Balance Cash and cash equivalents
9,706,350
36,605,771
46,312,121
22,797,589
10,287,439
33,085,028
12,639,173
(1,214,005)
1,801,925
13,227,093
3,691,977
(244,990)
3,446,987
(905,369)
2,541,618
25,961,884
(23,885,364)
(2,075,997)
0
3,210
3,733
10,375,126
30,691,794
41,066,920
19,844,028
9,255,097
29,099,125
12,639,173
(1,788,753)
1,117,375
11,967,795
3,205,972
(28,814)
3,177,158
(805,306)
2,371,852
6,615,506
(5,048,626)
(1,566,415)
0
2,745
3,210
Assets
Current assets
Non-current assets
Total assets
Liabilities
Current liabilities
Non-current liabilities
Total liabilities
Equity
Capital
Reserves
Accumulated earnings
Total equity
INCOME STATEMENT
Operating income
Non-operating income
Income (loss) before taxes
Income tax expense
Profit (loss)
CASH FLOW STATEMENT
Operating cash flow
Investment cash flow
Financing cash flow
Effects of exchange rate variation on cash and cash
equivalents
Cash and cash equivalents at the beginning of the
period
Balance Cash and cash equivalents
1,754,841
305,700
2,060,541
516,832
25,946
542,778
862,248
1,886
653,629
1,517,763
132,466
3,567
136,033
(17,361)
118,672
531,634
(750,730)
313,512
0
50,943
145,359
1,525,191
452,918
1,978,109
555,669
24,572
580,241
862,248
662
534,958
1,397,868
115,431
13,850
129,281
11,510
140,791
661,973
(425,109)
(317,730)
0
131,809
50,943
INTEGRATED ANNUAL REPORT 2023163
ANDINA BOTTLING INVESTMENTS S.A.
ANDINA BOTTLING INVESTMENTS DOS S.A.
STATEMENT OF FINANCIAL POSITION
STATEMENT OF FINANCIAL POSITION
2023 (ThCh$)
2022 (ThCh$)
2023 (ThCh$)
2022 (ThCh$)
Assets
Current assets
Non-current assets
Total assets
Liabilities
Current liabilities
Non-current liabilities
Total liabilities
Equity
Capital
Reserves
Accumulated earnings
Total equity
INCOME STATEMENT
Operating income
Non-operating income
Income (loss) before taxes
Income tax expense
Profit (loss)
CASH FLOW STATEMENT
Operating cash flow
Investment cash flow
Financing cash flow
Effects of exchange rate variation on cash and cash
equivalents
Cash and cash equivalents at the beginning of the
period
Balance Cash and cash equivalents
2,237,254
586,909,727
589,146,981
2,690,419
752,660,715
755,351,134
237,748
0
237,748
682,542
0
682,542
311,727,582
(104,883,358)
382,065,009
588,909,233
(498,834)
110,142,824
109,643,990
(9,766,576)
99,877,414
311,727,582
(22,357,349)
465,298,359
754,668,592
(448,716)
113,025,673
112,576,957
(5,773,658)
106,803,299
(3,620,868)
661,612
0
1,779,378
149,022
0
2,653,506
(1,485,734)
444,583
138,833
1,918
444,583
Assets
Current assets
Non-current assets
Total assets
Liabilities
Current liabilities
Non-current liabilities
Total liabilities
Equity
Capital
Reserves
Accumulated earnings
Total equity
INCOME STATEMENT
Operating income
Non-operating income
Income (loss) before taxes
Income tax expense
Profit (loss)
CASH FLOW STATEMENT
Operating cash flow
Investment cash flow
Financing cash flow
81,370,532
343,263,453
424,633,985
420,202,850
273,509,225
693,712,075
63,232
0
63,232
287,279
(61,947)
225,332
466,474,897
466,474,897
(119,221,037)
(152,875,392)
77,316,893
424,570,753
379,887,238
693,486,743
(495,203)
110,457,910
109,962,707
(5,737,246)
104,225,461
(362,901,924)
930,705
356,394,800
(445,302)
91,744,667
91,299,365
(5,356,076)
85,943,289
205,319
0
0
Effects of exchange rate variation on cash and cash
equivalents
Cash and cash equivalents at the beginning of the
period
Balance Cash and cash equivalents
5,458,641
(73,891)
137,351
19,573
5,923
137,351
INTEGRATED ANNUAL REPORT 2023164
ANDINA INVERSIONES SOCIETARIAS SPA.
RIO DE JANEIRO REFRESCOS LTDA.
STATEMENT OF FINANCIAL POSITION
STATEMENT OF FINANCIAL POSITION
2023 (ThCh$)
2022 (ThCh$)
2023 (ThCh$)
2022 (ThCh$)
Assets
Current assets
Non-current assets
Total assets
Liabilities
Current liabilities
Non-current liabilities
Total liabilities
Equity
Capital
Reserves
Accumulated earnings
Total equity
INCOME STATEMENT
Operating income
Non-operating income
Income (loss) before taxes
Income tax expense
Profit (loss)
CASH FLOW STATEMENT
Operating cash flow
Investment cash flow
Financing cash flow
Effects of exchange rate variation on cash and cash
equivalents
Cash and cash equivalents at the beginning of the
period
Balance Cash and cash equivalents
970,965
35,162,511
36,133,476
1,291,078
36,937,698
38,228,776
25,116
0
25,116
30,082,325
(32,166)
6,058,203
36,108,362
(3,148)
3,248,327
3,245,179
(24,272)
3,220,907
(37,909)
0
0
829
46,049
8,970
9,418
0
9,418
30,082,325
15,237
8,121,800
38,219,362
(2,899)
4,166,020
4,163,121
(23,375)
4,139,746
5,501
0
(105)
6,290
34,362
46,049
Assets
Current assets
Non-current assets
Total assets
Liabilities
Current liabilities
Non-current liabilities
Total liabilities
Equity
Capital
Reserves
Accumulated earnings
Total equity
INCOME STATEMENT
Operating income
Non-operating income
Income (loss) before taxes
Income tax expense
Profit (loss)
CASH FLOW STATEMENT
Operating cash flow
Investment cash flow
Financing cash flow
Effects of exchange rate variation on cash and cash
equivalents
Cash and cash equivalents at the beginning of the
period
276,111,517
651,665,020
927,776,537
383,021,239
566,116,304
949,137,543
284,887,153
300,646,803
585,533,956
140,642,493
536,281,288
676,923,781
119,168,159
8,169,875
214,904,547
342,242,581
112,822,687
(17,704,155)
95,118,532
(27,122,886)
67,995,646
119,168,159
(22,088,232)
175,133,835
272,213,762
84,531,293
(9,667,664)
74,863,629
(21,342,331)
53,521,298
118,389,616
110,533,381
(209,887,714)
58,391,224
(42,173,211)
(3,064,412)
7,255,827
497,193
69,923,621
56,272,827
Balance Cash and cash equivalents
96,214,731
69,923,621
INTEGRATED ANNUAL REPORT 2023165
EMBOTELLADORA DEL ATLÁNTICO S.A.
ANDINA EMPAQUES ARGENTINA S.A.
STATEMENT OF FINANCIAL POSITION
STATEMENT OF FINANCIAL POSITION
2023 (ThCh$)
2022 (ThCh$)
2023 (ThCh$)
2022 (ThCh$)
Assets
Current assets
Non-current assets
Total assets
Liabilities
Current liabilities
Non-current liabilities
Total liabilities
Equity
Capital
Reserves
Accumulated earnings
Total equity
INCOME STATEMENT
Operating income
Non-operating income
Income (loss) before taxes
Income tax expense
Profit (loss)
CASH FLOW STATEMENT
Operating cash flow
Investment cash flow
Financing cash flow
Effects of exchange rate variation on cash and cash
equivalents
Cash and cash equivalents at the beginning of the
period
79,240,262
186,371,255
265,611,517
132,214,928
243,866,619
376,081,547
105,077,757
22,626,937
127,704,694
138,653,369
23,668,595
162,321,964
3,782,900
33,005,856
101,118,067
137,906,823
58,021,804
(9,840,824)
48,180,980
(24,332,539)
23,848,441
3,782,900
82,458,475
127,518,208
213,759,583
80,077,074
(5,024,110)
75,052,964
(37,463,176)
37,589,788
28,627,766
(22,193,349)
3,911,735
57,486,703
(38,889,708)
(41,768)
(20,057,831)
(11,644,764)
26,294,380
19,383,917
Assets
Current assets
Non-current assets
Total assets
Liabilities
Current liabilities
Non-current liabilities
Total liabilities
Equity
Capital
Reserves
Accumulated earnings
Total equity
INCOME STATEMENT
Operating income
Non-operating income
Income (loss) before taxes
Income tax expense
Profit (loss)
CASH FLOW STATEMENT
Operating cash flow
Investment cash flow
Financing cash flow
9,149,013
9,397,856
18,546,869
4,907,443
561,677
5,469,120
2,472,553
(4,586,655)
15,191,851
13,077,749
7,355,054
(8,074,702)
(719,648)
(668,384)
(1,388,032)
3,702,349
(2,228,164)
0
16,481,794
11,897,459
28,379,253
6,679,478
915,427
7,594,905
2,472,553
1,731,912
16,579,883
20,784,348
8,566,356
(7,403,256)
1,163,100
(1,188,196)
(25,096)
2,675,714
(1,589,561)
0
Effects of exchange rate variation on cash and cash
equivalents
Cash and cash equivalents at the beginning of the
period
(2,342,275)
(1,321,611)
2,977,610
3,213,068
Balance Cash and cash equivalents
16,582,701
26,294,380
Balance Cash and cash equivalents
2,109,520
2,977,610
INTEGRATED ANNUAL REPORT 2023166
TRANSPORTES POLAR S.A.
RE-CICLAR S.A.
STATEMENT OF FINANCIAL POSITION
STATEMENT OF FINANCIAL POSITION
2023 (ThCh$)
2022 (ThCh$)
2023 (ThCh$)
2022 (ThCh$)
Assets
Current assets
Non-current assets
Total assets
Liabilities
Current liabilities
Non-current liabilities
Total liabilities
Equity
Capital
Reserves
Accumulated earnings
Total equity
INCOME STATEMENT
Operating income
Non-operating income
Income (loss) before taxes
Income tax expense
Profit (loss)
CASH FLOW STATEMENT
Operating cash flow
Investment cash flow
Financing cash flow
Effects of exchange rate variation on cash and cash
equivalents
Cash and cash equivalents at the beginning of the
period
Balance Cash and cash equivalents
8,264,102
9,076,514
17,340,616
7,688,036
3,148,022
10,836,058
1,619,315
4,040,195
845,048
6,504,558
10,719,499
(989,068)
9,730,431
(2,645,881)
7,084,550
10,914,550
(8,860,985)
(2,053,762)
(113)
903
593
7,533,502
7,350,176
14,883,678
6,990,804
1,722,007
8,712,811
1,619,315
4,232,666
318,886
6,170,867
10,590,624
(2,128,837)
8,461,787
(1,364,595)
7,097,192
3,961,181
(3,858,772)
(102,061)
0
555
903
Assets
Current assets
Non-current assets
Total assets
Liabilities
Current liabilities
Non-current liabilities
Total liabilities
Equity
Capital
Reserves
Accumulated earnings
Total equity
INCOME STATEMENT
Operating income
Non-operating income
Income (loss) before taxes
Income tax expense
Profit (loss)
CASH FLOW STATEMENT
Operating cash flow
Investment cash flow
Financing cash flow
Effects of exchange rate variation on cash and cash
equivalents
Cash and cash equivalents at the beginning of the
period
6,613,813
26,500,107
33,113,920
1,596,354
9,403,691
11,000,045
7,746,698
12,476,145
20,222,843
569,435
9,179,977
9,749,412
21,000,000
10,700,000
0
1,113,875
22,113,875
0
(226,569)
10,473,431
(383,942)
1,047,392
663,450
(26,879)
636,571
(72,923)
(313,841)
(386,764)
0
(386,764)
(1,227,541)
(13,050,113)
9,705,507
310,593
(6,567,829)
12,274,732
0
0
7,432,354
1,414,858
Balance Cash and cash equivalents
2,860,207
7,432,354
INTEGRATED ANNUAL REPORT 2023167
PARAGUAY REFRESCOS S.A.
RED DE TRANSPORTES COMERCIALES LTDA.
STATEMENT OF FINANCIAL POSITION
STATEMENT OF FINANCIAL POSITION
2023 (ThCh$)
2022 (ThCh$)
2023 (ThCh$)
2022 (ThCh$)
Assets
Current assets
Non-current assets
Total assets
Liabilities
Current liabilities
Non-current liabilities
Total liabilities
Equity
Capital
Reserves
Accumulated earnings
Total equity
INCOME STATEMENT
Operating income
Non-operating income
Income (loss) before taxes
Income tax expense
Profit (loss)
CASH FLOW STATEMENT
Operating cash flow
Investment cash flow
Financing cash flow
Effects of exchange rate variation on cash and cash
equivalents
Cash and cash equivalents at the beginning of the
period
81,710,657
277,112,895
358,823,552
72,297,644
269,314,097
341,611,741
44,297,696
18,552,180
62,849,876
40,454,954
16,451,513
56,906,467
9,904,604
164,927,760
121,141,312
295,973,676
55,775,158
(2,588,230)
53,186,928
(6,003,229)
47,183,699
9,904,604
156,883,356
117,917,314
284,705,274
50,579,364
828,634
51,407,998
(5,853,395)
45,554,603
18,256,542
(19,936,603)
0
24,568,062
(18,135,556)
(462,602)
(165,121)
(1,507,161)
41,294,709
36,831,966
Assets
Current assets
Non-current assets
Total assets
Liabilities
Current liabilities
Non-current liabilities
Total liabilities
Equity
Capital
Reserves
Accumulated earnings
Total equity
INCOME STATEMENT
Operating income
Non-operating income
Income (loss) before taxes
Income tax expense
Profit (loss)
CASH FLOW STATEMENT
Operating cash flow
Investment cash flow
Financing cash flow
Effects of exchange rate variation on cash and cash
equivalents
Cash and cash equivalents at the beginning of the
period
Balance Cash and cash equivalents
39,449,527
41,294,709
Balance Cash and cash equivalents
6,130,985
1,315,052
7,446,037
4,225,097
524,166
4,749,263
2,200,313
(104,565)
601,026
2,696,774
936,260
(127,729)
808,531
(206,323)
602,208
137,356
(39,679)
0
0
865,717
963,394
5,594,525
1,910,446
7,504,971
4,445,516
860,324
5,305,840
2,200,313
0
(1,182)
2,199,131
(263,220)
(276,721)
(539,941)
115,266
(424,675)
(413,899)
(22,947)
0
0
1,302,563
865,717
INTEGRATED ANNUAL REPORT 2023168
CONSOLIDATED
FINANCIAL
STATEMENTS
CMF 11
THESE FINANCIAL STATEMENTS ARE AVAILABLE AT:
INTEGRATED ANNUAL REPORT 2023169
9
ESG
indicators and
standards
INTEGRATED ANNUAL REPORT 2023170
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IMPACT AND
MATERIALITY MATRIX
GRI 2-25, 3-3
CATEGORY
MATERIAL SUBJECT
IMPACT
Sustainable leadership
Our Corporate Governance system and
management become an essential part of
creating value not only for shareholders, but
for all our stakeholders. This issue is the
foundation on which the organizational
culture is built, allowing us to perform well.
Circular perspective
We are committed to managing initiatives and
projects that allow us to continue reducing
the impact of packaging on the environment.
Returnable packaging and environmental
stewardship are at the core of our packaging
strategy, along with collection, recycling and
reduction.
Water awareness
At Coca-Cola Andina we are aware and
careful in the use of this resource. We seek to
reduce our water consumption continuously
and permanently and to protect local water
sources for future generations.
Market leadership, growth and cost control
Cost and resource efficient operation
Geopolitical context of countries and
markets
Sustainable strategy and the ESG view of
the business
Geopolitical uncertainties in the markets in which we operate
Responsible business and sustainable value creation
Regulatory compliance and business ethics
Regulatory compliance, anti-corruption and free competition policy and adaptation to
regulatory changes
Digital transformation and innovation
Incorporating innovation and new technologies for a more efficient operation
Returnability, circular economy and
packaging
Waste management and responsible use of
resources
Water management and water scarcity
Circularity, recovery, returnability and packaging life-cycle management
Use of packaging materials can have a negative impact on the environment, especially
if they are not properly managed at the end-of-life stage.
Efficient packaging design can reduce environmental impact and generate cost
savings.
Waste generation in the operation
Fresh water consumption (for human consumption), including water consumption in
water-stressed areas
Water reuse and recirculation in production processes: Improving water management
through efficiency, recycling and proper disposal can reduce operating costs.
Effluent discharge: Inadequate wastewater treatment can generate negative impacts on
the environment and affect the reputation of the entity.
Programs for safe access to water in communities
Generation of direct greenhouse gas (GHG) emissions of Scope 1
Climate Action
We take actions to reduce GHG emissions
andmanage the carbon footprint throughout
the value chain.
Climate change and emissions
Fuel use efficiencies: Reduces costs and mitigates exposure to fossil fuel price volatility.
Promoting energy transition and the use of
renewable energies
Use of fossil fuels in vehicles and refrigeration: May increase dependence on
non-renewable resources and contribute to climate change.
Significant energy consumption: High energy demand in manufacturing facilities,
distribution centers and warehouses generates negative environmental impacts,
including climate change and pollution.
Energy efficiency and use of renewable energy: Contributes to the reduction of
environmental impacts by using cleaner and more sustainable energy sources.
Diverse, confident and committed team
At Coca-Cola Andina we seek to provide our
employees with the best place to work,
convinced that happiness at work is
fundamental for the development of our
activities, the well-being of our people,
economic growth and the success of the
organization.
Well-being, benefits and work environment
Promoting purpose, culture management and healthy work environment
Promoting diversity, gender equity and
inclusion
Promoting diversity, managing inclusion and equitable compensation at all levels
Employee health and safety
Compliance and promotion of safety for our employees
Labor and union relations
Transparent labor relations and collective bargaining
Talent attraction, retention and development
Employee development, attraction of new talent and retention of internal talent
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INTEGRATED ANNUAL REPORT 2023
CATEGORY
MATERIAL SUBJECT
IMPACT
Breadth of portfolio and value strategy
Development of products with improved nutritional value: Opportunities to develop
products with improved nutritional value and meet consumer demand.
Portfolio, quality and nutrition
We are working to expand our portfolio and
offer consumers a wider variety of
greattasting beverages, including more
low-sugar and sugar-free options and
reformulations of our products.
Nutrition and healthy lifestyles
Product health and safety
Supply chain management
Together with TCCC, we work in partnership
with our suppliers to respect and protect the
human rights of all those who work in our
supply chain. We have a supplier code of
conduct and seek to ensure that our
suppliers respect it and have a positive
impact in the countries where we operate.
Responsible sourcing (supply chain
management)
Health and nutrition products, including lower sugar and healthier beverages.
Changes in consumer perceptions of health impacts and industry products, which
could lead to changes in purchasing decisions.
Regulations and taxes on high-sugar products: Efforts to reduce obesity through
regulations or taxes on sugar-sweetened beverages may affect the industry’s
profitability and demand for its products in the future.
Concerns about other commonly used ingredients: The potential for adverse health
effects related to artificial sweeteners and other ingredients may raise additional
concerns and increase the potential for litigation or regulation.
Product quality, safety and excellence
Environmental and social impacts of ingredient supply chain
Supply chain disruption: Supply chain disruption can reduce revenues and negatively
affect market share if alternatives are not found for major suppliers
Supply disruptions: Exposure to resource scarcity factors may result in supply
disruptions, affecting the entity’s ability to operate efficiently and meet market demand.
Input scarcity risks: Climate change, water scarcity and land use restrictions may
present risks to the entity’s long-term ability to source essential ingredients.
Price volatility: Price fluctuation due to supply availability, affected by factors such as
climate change and resource scarcity, can negatively affect the entity’s profitability.
Human rights in the supply chain: Problems related to labor practices, environmental
responsibility, ethics or supplier corruption can negatively affect an entity’s reputation
and diminish consumer confidence.
Greater transparency in labeling: Responding to consumer demand for greater
transparency in labeling can build trust and brand loyalty.
Compliance with labeling regulations: Complying with labeling regulations can avoid
penalties or litigation and maintain a good reputation with regulators and consumers.
Customer proximity
Our proximity to our customers allows us to
achieve their constant development and
reach the highest levels of service. We
measure and manage the variables that have
an impact on their satisfaction, address their
concerns and requirements, and carry out
innovations, especially in the area of
digitalization.
Connection with the communities
At Coca-Cola Andina we undertake this
responsibility, developing relationship
programs with our nearby communities that
allow us to generate a real impact on people’s
quality of life.
Customer relations and satisfaction
Service level and customer satisfaction
Economic development, employment and
local entrepreneurship
Sales channels and geographic coverage
Innovation. Digitalization. Promotion of e-commerce
Economic and social development of local communities
Local hiring
Relationship with communities, donations
and public-private partnerships
Territorial relations and dialogue with communities
+: POSITIVE IMPACTS / -: NEGATIVE IMPACTS
G: GOVERNANCE DOMAINS / S: SOCIAL DOMAINS / E: ENVIRONMENTAL DOMAINS
171
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VALUE CHAIN PROCESS
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INTEGRATED ANNUAL REPORT 2023
ESG IMPACT TABLES AND
INDICATORS
MARKET & PORTFOLIO
ISO 9001
ISO 14001
ISO 45001
FSSC 22000 /
HACCP
Certifications
GRI 403-1; 416-1; 417-1
Montecristo Plant
Bahía Blanca Plant
Trelew Plant
Ribeirão Preto Plant
Jacarepaguá Plant
Duque de Caxias Plant
Renca Plant
Antofagasta Plant
Punta Arenas Plant
Asunción Plant
Quality: ISO 9001 / Environment: ISO 14001 / Health and Safety: ISO 45001; Food Safety: FSSC 22000 / HACCP
172
Useful life
of assets
CMF 4.1
Assets
Buildings
Plant and equipment
Fixed and accessory installations
Furniture and fixtures
Vehicles
Information technology equipment
Other property, plant and
equipment
Containers and cases
Range of years
15-80
5-20
10-50
4-5
4-10
3-5
3-10
1-8
Liters of beverage
produced
[m³]
Argentina
Brazil
Chile*
Paraguay
2020
2021
2022
2023
931,243,174
1,031,566,871
1,146,146,475
1,153,476,348
1,347,586,469
1,366,493,262
1,538,195,587
1,639,011,236
944,489,736
1,032,501,289
1,009,880,533
370,194,120
392,308,400
420,158,669
996,204,518
435,636,937
Total Main Subsidiaries
3,593,513,499
3,822,869,822
4,114,381,264
4,224,329,040
* Only Andina Chile
INTEGRATED ANNUAL REPORT 2023BRANDS AND MARKETS
CMF 6.2.I, 6.2.V
Soft drinks
Juices
Waters
< Aquarius
< Aquarius Zero
Gasificada
< Benedictino
< Benedictino Sabores
< Bonaqua Con Gas
< Bonaqua Sin Gas
< Crystal
< Dasani
< Glaceau Vitamin Water
< Guallarauco Agua de
Fruta
< Vital
< Andina Del Valle
< Andina Del Valle Light
< Andina Del Valle Fresh
< Cepita
< Cepita Fresh
< Cepita Nutridefensas
< Del Valle 100%
< Del Valle Fresh
< Del Valle Frut
< Del Valle Mais
< Del Valle Mais Light
< Frugos Light/Sin
azúcar/0%
< Guallarauco Aloe Vera
< Guallarauco Jugo
< Guallarauco Limonada
< Guallarauco Néctar
< Kapo
< Cantarina
< Coca-Cola
< Coca-Cola Light
< Coca-Cola Plus Café
< Coca-Cola Zero/Sin
azúcar
< Crush Light/Zero/Sin
azúcar
Inca Kola
Inca Kola Zero
< Fanta
< Fanta Zero/Sin azúcar
<
<
< Kuat
< Nordic
< Nordic Agua Tónica
< Nordic Zero
< Quatro Light/Liviana/
Zero/Sin azúcar
< Schweppes
< Schweppes Light/
Zero/Sin azúcar
< Schweppes Tónica
< Schweppes Tónica
Light
< Sprite
< Sprite Zero/Sin azúcar
Other
non-alcolic
beverages
< AdeS Frutales
< AdeS Leches
< Burn
< Fastlyte
< Guaraná Power
I9 Isotónico
<
< Leão Ice Tea
< Leão Ice Tea Light/
Zero/Sin azúcar
< Matte Leão
< Matte Leão Zero
< Monster
< Monster Zero/Light/Sin
azúcar
< Powerade
< Powerade Zero/Light/
Sin azúcar
< Reign
173
In Argentina and during 2023, some beer brands were commercialized, such
as Amstel, Heineken, Sol, Imperial, Palermo, Schneider, Kunstmann, Isenbeck,
Miller, Blue Moon, Grolsch, Warsteiner, Iguana, Salta Cautiva and Santa Fe,
among others.; Wines and sparkling wines of the brands Alaris, Alma Mora,
Colección Privada, Dadá, Dolores, Don David, El Bautismo, Elementos, Fair
for Life, Finca Las Moras, Fond de Cave, Los Árboles, Los Intocables, Navarro
Correas, Paz, San Telmo, Suter, Termidor, Trapiche, Blend de Extremos, El
Esteco, El Que Ríe Último Ríe Mejor, Finca Notables, Iscay Syrah, La Mascota,
Medalla, Origen, Unánime; Liquors of the brands Baileys, Gin Tanqueray,
Vodka Smirnoff, Whisky J&B, Whisky Johnnie Walker, Whisky Old Parr, Whisky
Vat-69, Whisky White Horse, Legui, and other alcoholic beverages of the
brands Schweppes, Frizze and Smirnoff ICE.
In Brazil we distribute beers of the brands Bavaria, Heineken, Kaiser, Sol,
Therezópolis, Estrella Galicia, Eisenbahn, Tiger; Liquors of the brands Aperol,
Bulldog, Campari, Cinzano, Cynar, Dreher, Drury’S, Old Eight, Sagatiba,
Skyy, Bickens, Espolon, Frangelico, Wild Turkey; Wines and sparkling wines
of the brand Liebfraulmilch, and other alcoholic beverages of the brands
Schweppes, Jack Daniels & Coca-Cola, Lemon-Dou.
In Chile we distribute beers of the brands Budweiser, Corona/Coronita/
Corona Light, Imperial, Stella Artois, Becker, Becks, Cusqueña, Báltica,
Kilómetro 24.7, Quilmes, Bud light, Michelob Ultra, Modelo, Pilsen del Sur,
Malta del Sur, Leffe, Goose Island, Hoegaarden, Baltica; we also distribute
Baileys, Bourbon Bulleit, Gin Tanqueray, Ron Cacique, Ron Pampero, Ron
Zacapa, Sheridan’s, Tequila Don Julio, Vodka Ciroc, Vodka Smirnoff, Whisky
Bell’s, Whisky Buchanan’s, Whisky J&B, Whisky Johnnie Walker, Whisky Old
Parr, Whisky Sandy Mac, Whisky Singleton, Whisky Vat-69, Whisky White
Horse, Pisco Monte Fraile, Pisco Hacienda La Torre, Pisco Alto del Carmen/
Alto del Carmen Ice, Pisco Capel/Capel Ice, Pisco Brujas de Salamanca, Pisco
Artesanos del Cochiguaz, Ron Maddero, Gin Gordon, Lepac, Estrella del Elqui.
Additionally, we distribute Wines and sparkling wines of the brands Prologo
Late Harvest, Vino Grosso, Espumante Francisco de Aguirre, Espumante
Sensus, Espumante Myla, 120, Amaranta/Amaranta Spritz, Bodega Uno,
Cabernario, Carmen, Casa Real, Cavanza, Doña Paula, Floresta, Hermanos
Carrera, Heroes, Invictas, Los Cardos, Medalla Real, Rita, Sangria Guay, Santa
Rita, Stellar-Ice, Terra Andina, Pkdor, Bougainville, Cigar Box, Pewen, Secret
Reserve, Triple C, and other alcoholic beverages of the brands Sour Inca de
Oro, Jack Daniels & Coca-Cola.
In Paraguay we distribute beers of the brands Budweiser, Corona/Coronita/
Corona Light, Brahma, Ouro Fino, Patagonia Amber, Pilsen, SKOL. We also
distribute other alcoholic products of the brand Mikes.
INTEGRATED ANNUAL REPORT 2023174
LOW SUGAR SEGMENTS AND NUTRITIONAL ADDITIVES
Kilocalories/liter of
beverage sold
(Over NARTD volume sold)
GRI 417-1
Andina Argentina
Andina Brazil
Andina Chile
Andina Paraguay
Total Coca-Cola Andina
2020
315.4
320.5
218.3
333.3
287.6
2021
295.6
309.4
209.0
322.6
275.0
2022
282.0
260.6
184.7
310.0
247.8
2023
274.4
258.4
180.7
305.8
244.1
Revenues by
category
[MUS$]
SASB FB-NB-260A.1
Revenues from non-caloric
and low-caloric beverages
Revenues from beverages
with no added sugar
Revenues from artificially
sweetened beverages
2020
2021
2022
2023
629
93
329
729
122
407
840
144
467
984
174
531
Reformulated
products
% Sales volume of reformulated
products involving sugar
reduction.
Andina Argentina
Andina Brazil
Andina Chile
Andina Paraguay
2020
2021
2022
2023
5.9%
3.7%
5.0%
1.0%
1.7%
6.3%
8.7%
4.8%
28.9%
0.3%
7.8%
2.0%
0.0%
1.5%
0.0%
2.7%
QUALITY AND EXCELLENCE: SENSORY ANALYSIS
Sensory Analysis:
Number of trained
panelists
[quantity/year]
Argentina
Brazil
Chile
Paraguay
Total Coca-Cola Andina
Sensory Analysis:
Percentage of
products tested
[% of products/year]
GRI 416-1
Argentina
Brazil
Chile
Paraguay
2020
2021
2022
2023
171
105
133
70
479
2020
100%
100%
100%
100%
108
108
136
70
422
2021
100%
100%
100%
100%
139
93
156
78
466
2022
100%
100%
100%
100%
116
113
167
77
473
2023
100%
100%
100%
100%
Total Coca-Cola Andina
100%
100%
100%
100%
Reformulated
products
% Sales volume of products
reformulated for other reasons*
(excluding sugar reduction)
Andina Argentina
Andina Brazil
Andina Chile
2020
2021
2022
2023
0.7%
0.0%
0.0%
0.0%
11.0%
12.5%
0.0%
0.4%
0.1%
0.0%
11.7%
2.7%
0.4%
0.0%
Andina Paraguay
0.0%
0.0%
*Nutritional additives and fruit juices, among others.
INTEGRATED ANNUAL REPORT 2023175
CLIENT DEVELOPMENT
Number of clients
thousands of clients/year
CMF 6.2.IV
No client individually accounts
for more than 10% of the sales
made.
Considers clients serviced directly
Andina Argentina
Andina Brazil
Andina Chile
Andina Paraguay
2020
2021
2022
2023
65
87
64
43
66
87
67
49
68
84
70
52
66
85
68
53
Total Coca-Cola Andina
259
269
274
273
Consumer
complaint rate
Total operational claims x
1,000,000) / Bottles sold.
GRI 2-25
Andina Argentina
Andina Brazil
Andina Chile
Andina Paraguay
Total Coca-Cola Andina
2020
2021
2022
2023
3.9
4.6
8.5
0.5
5.3
3.2
3.4
5.6
0.4
3.9
2.3
2.5
5.5
0.4
3.5
2.5
2.9
6.2
0.4
3.8
Percentage of client
service via call-center
Claims
Orders (sales)
Requests (services, visits,
etc.)
2020
2021
2022
2023
4.3%
6.2%
9.5%
6.1%
52.1%
37.3%
32.0%
24.2%
17.4%
15.9%
21.3%
17.7%
Inquiries
26.2%
40.5%
37.3%
52.0%
Total calls [#/year]
1,152,034
1,057,438
1,038,934
1,144,233
Total Sales Volume
[M UC]
M UC = Millions of Unit Cases
(unit of product used to
measure volumes, equivalent to
approximately 5,678 liters).
SASB FB-NB-000.A
Soft drinks
Waters
Juices and other
non-alcoholic beverages
Beer and other alcoholic
beverages*
2020
2021
2022
2023
Argentina
Brazil
Chile
Paraguay Argentina
Brazil
Chile
Paraguay Argentina
Brazil
Chile
Paraguay Argentina
Brazil
Chile
Paraguay
145.2
205.5
153.8
55.1
157.4
204.3
168.6
57.6
169.8
224.5
166.1
59.9
162.3
238.1
160.8
62.2
12.0
17.9
41.1
6.5
14.1
18.6
51.0
7.8
16.4
20.4
57.4
8.7
16.8
24.6
59.1
8.7
9.5
18.8
33.9
4.8
13.1
22.0
47.9
4.9
15.1
28.5
54.5
5.8
14.9
32.4
49.4
6.5
0.0
23.0
7.5
-
0.0
21.5
39.5
-
0.1
4.7
41.7
-
0.3
5.8
40.5
0.2
Total
166.7
265.1
236.3
66.4
184.7
266.4
307.0
70.3
201.4
278.0
319.8
74.4
194.2
300.9
309.9
77.6
* In Argentina, the volume of beer sold by order and on behalf of is not included.
Note: Total Coca-Cola Andina 2023: 50.11 million hectoliters sold.
INTEGRATED ANNUAL REPORT 2023176
Annual per capita
consumption
Measured in number of 8 oz
bottles/year.
Soft drinks
Waters
Juices and other
non-alcoholic beverages
Beers and other alcoholic
beverages
2020
2021
2022
2023
Argentina
Brazil
Chile
Paraguay Argentina
Brazil
Chile
Paraguay Argentina
Brazil
Chile
Paraguay Argentina
Brazil
Chile
Paraguay
250.0
209.7
360.6
181.9
271.0
204.1
388.1
187.6
293.0
221.3
376.5
192.6
225.0
250.7
335.7
197.2
19.0
18.1
88.0
21.3
24.0
18.0
107.5
25.3
28.0
18.7
116.4
28.0
23.0
22.9
111.1
27.7
16.0
16.7
48.7
16.2
23.0
18.1
65.0
16.1
26.0
19.7
70.7
18.5
20.0
23.0
58.1
20.5
71.0
23.4
18.1
-
73.0
21.5
94.1
-
68.0
4.5
98.6
-
19.0
5.5
88.3
0.6
Total
356.0
267.9
515.3
219.4
391.0
261.7
654.8
228.9
415.0
264.2
662.2
239.1
287.0
302.1
593.2
246.0
Soft drink sales
by format
[SSD format UC/ SSD total UC]
2020
2021
2022
2023
Argentina
Brazil
Chile
Paraguay Argentina
Brazil
Chile
Paraguay Argentina
Brazil
Chile
Paraguay Argentina
Brazil
Chile
Paraguay
Multi-serving non-returnable
37.7%
58.2%
40.7%
42.8%
39.6%
60.4%
44.2%
41.4%
43.8%
62.4%
42.8%
43.5%
46.5%
61.5%
40.9%
44.8%
Multi-serving returnable
54.1%
26.8%
44.5%
46.4%
50.1%
23.9%
37.7%
44.7%
43.8%
20.3%
35.7%
40.1%
40.8%
20.5%
38.0%
38.3%
Single-serving non-
returnable
7.1%
12.0%
10.6%
8.3%
8.9%
12.3%
13.7%
11.0%
10.6%
13.7%
16.8%
13.4%
11.1%
14.3%
14.3%
13.8%
Single-serving returnable
SSD Post Mix
0.6%
0.5%
1.5%
1.5%
2.4%
1.8%
1.9%
0.7%
0.7%
0.8%
1.6%
1.7%
2.7%
1.8%
2.0%
1.0%
0.6%
1.2%
1.7%
1.9%
2.9%
1.8%
1.9%
1.2%
0.7%
1.1%
1.7%
2.0%
3.1%
3.7%
1.6%
1.4%
Mix Returnable SSD
54.7%
28.3%
47.0%
48.3%
50.8%
25.5%
40.4%
46.7%
44.4%
22.0%
38.6%
41.9%
41.4%
22.2%
41.1%
40.0%
SSD = Sparkling Softdrinks
Sales by channel
[UC channel/total UC]
2020
2021
2022
2023
Argentina
Brazil
Chile
Paraguay Argentina
Brazil
Chile
Paraguay Argentina
Brazil
Chile
Paraguay Argentina
Brazil
Chile
Paraguay
Traditional (Mom & Pops)
36.5%
33.8%
54.0%
42.4%
34.3%
32.6%
49.8%
40.5%
34.9%
32.7%
46.4%
38.3%
33.0%
31.7%
46.1%
37.9%
Wholesales
Supermarkets
On-premise
36.3%
21.9%
11.5%
36.0%
33.4%
21.7%
13.5%
36.9%
32.1%
21.7%
12.9%
36.0%
27.9%
22.7%
11.4%
35.8%
23.1%
32.7%
24.5%
12.3%
26.7%
33.1%
26.3%
11.9%
26.2%
32.7%
28.2%
13.4%
32.3%
32.9%
29.5%
13.5%
4.2%
11.7%
10.0%
9.3%
5.6%
12.6%
10.4%
10.7%
6.8%
13.0%
12.5%
12.3%
6.8%
12.7%
13.0%
12.8%
Soft drink sales by
category
[UC SSD category/ UC total
SSD]
Coca-Cola
Other sugary
2020
2021
2022
2023
Argentina
Brazil
Chile
Paraguay Argentina
Brazil
Chile
Paraguay Argentina
Brazil
Chile
Paraguay Argentina
Brazil
Chile
Paraguay
65.3%
72.7% 55.4%
55.4%
65.5%
72.5%
55.7%
55.7%
65.1%
72.2%
55.0%
56.3%
64.6%
70.9%
55.5%
58.1%
18.0%
14.2% 16.2%
26.7%
17.7%
13.9%
15.6%
26.3%
18.4%
13.9%
14.8%
25.0%
18.7%
15.3%
13.7%
23.4%
Coca-Cola Sin Azúcar/Light
11.4%
6.9% 23.6%
2.9%
11.7%
7.4%
24.0%
3.2%
11.5%
8.4%
25.8%
3.5%
10.9%
9.8%
26.2%
3.5%
Other Light
5.3%
6.3%
4.8%
15.0%
5.2%
6.3%
4.7%
14.7%
5.0%
5.5%
4.5%
15.2%
5.7%
4.1%
4.6%
15.0%
SSD = Sparkling Softdrinks
INTEGRATED ANNUAL REPORT 2023WATER MANAGEMENT
Total water
withdrawal
[m3/year]
GRI 303-5 | SASB FB-NB-140A.1
There is no water retained in water
storage facilities or reservoirs.
Water Ratio (WUR)
[Liters of water/liter of
beverage produced]
GRI 303-5
The 2030 water ratio target
for Coca-Cola Andina’s main
subsidiaries is 1.27.
Andina Argentina
Andina Brazil
Andina Chile
Andina Paraguay
Main subsidiaries
Coca-Cola Andina
Other consolidated
subsidiaries*
Total Coca-Cola Andina
Andina Argentina
Andina Brazil
Andina Chile
Andina Paraguay
Main Subsidiaries
Coca-Cola Andina
Other consolidated
subsidiaries*
Total Coca-Cola Andina
2020
2,168,179
1,867,946
1,993,497
668,740
6,698,362
2020
2.33
1.39
2.11
1.81
1.86
2021
2,154,593
1,893,388
2,013,054
698,928
6,759,963
2021
2.09
1.39
1.95
1.78
1.77
2022
2,297,134
2,116,134
1,857,748
761,713
7,032,728
2022
2.00
1.38
1.84
1.81
1.71
2023
2,412,991
2,250,136
1,759,056
832,875
7,255,057
855,720
8,110,777
2023
2.09
1.37
1.77
1.91
1.72
1.78
1.72
* Other consolidated subsidiaries are Vital Jugos, Vital Aguas and Envases Central.
2.13
2020
Water
ratio
(WUR)
[liters of water used / liters
of beverage produced in
water stress area]
Main Subsidiaries
Renca Plant
1.79
2023
1.96
2021
1.84
2022
177
Total water withdrawal [m³] in water stress
zone
GRI 303-5 | SASB FB-NB-140A.1
Among the main subsidiaries, only the Renca
production plant is located in a water stress
zone. The central zone of Chile is considered a
high water stress zone, so we added 3 plants of
other consolidated subsidiaries that are located
in this zone.
2,413,732
Total water withdrawal in water stress zone
(m3) 2023
29.8%
Percentage of total water withdrawal in
water stress zone
* The percentage of total water withdrawal in the water stress zone of
the main subsidiaries is 21.5%.
1,558,012
Water withdrawn in water stress zone by
Main subsidiaries (Renca) (m3) 2023
855,720
Water withdrawn in water stress zone by
Other consolidated subsidiaries (m3) 2023
INTEGRATED ANNUAL REPORT 2023178
Water source
[m3/year]
GRI 303-3 | SASB FB-NB-140A.1
Main Subsidiaries
Other consolidated
subsidiaries*
Total Coca-Cola Andina
Underground
Network
Surface
Rain
Other
2020
5,249,830
978,097
386,842
396
83,197
2021
5,323,868
1,081,408
354,143
545
0
2022
5,392,772
1,160,137
479,099
720
0
2023
5,596,989
1,195,047
462,282
738
0
2023
827,870
27,851
0
0
0
2023
6,424,858
1,222,898
462,282
738
0
Total water used
6,698,362
6,759,963
7,032,728
7,255,057
855,720
8,110,777
Water source by
operation
[m3/year]
GRI 303-3
Andina Argentina
Andina Brazil
Andina Chile
Andina Paraguay
Main subsidiaries
Coca-Cola Andina
Other consolidated
subsidiaries*
Total Coca-Cola
Andina
Underground
Network
Surface
Rain
2,311,830
100,895
0
266
923,740
863,642
462,282
473
1,528,544
230,511
0
0
832,875
0
0
0
5,596,989
1,195,047
462,282
738
827,870
27,851
0
0
6,424,858
1,222,898
462,282
738
Total water used
2,412,991
2,250,136
1,759,056
832,875
7,255,057
855,720
8,110,777
Water source in water
stress zone
[m3/year]
GRI 303-3 | SASB FB-NB-140A.1
Main Subsidiaries
Other
consolidated
subsidiaries*
Total Coca-Cola
Andina
2020
2021
2022
2023
2023
2023
Underground
1,657,203
1,736,339
1,594,815
1,528,544
827,870
2,356,414
Network
Surface
Rain
29,106
22,180
21,157
29,467
27,851
57,318
0
0
0
0
0
0
0
0
0
0
0
0
Total water used
1,686,309
1,758,519
1,615,971
1,558,012
855,720
2,413,732
Water use in
production process
[m3/year]
GRI 303-5
Main Subsidiaries
2020
2021
2022
2023
Beverages
3,593,513
3,822,870
4,114,381
4,224,329
Auxiliary services
3,104,848
2,937,094
2,918,347
3,030,728
Total water used
6,698,362
6,759,963
7,032,728
7,255,057
Other
consolidated
subsidiaries*
Total Coca-Cola
Andina
2023
481,239
374,481
855,720
2023
4,705,568
3,405,208
8,110,777
* Other consolidated subsidiaries are Vital Jugos, Vital Aguas and Envases Central.
INTEGRATED ANNUAL REPORT 2023179
Total water
consumption
[m³/year]
GRI 303-5 | SASB FB-NB-140A.1
Total water consumption (m³)
Main subsidiaries
Other consolidated subsidiaries
Water stress zones
Percentage of total water consumption in water-stressed areas*
*The percentage of total water consumption in the water stress zone of the main subsidiaries is 20.5%.
2023
4,931,820
4,398,692
533,129
1,434,713
29.1%
Effluent
discharge
[m3/year]
Own treatment
Third party treatment
Total effluent discharge
Effluent discharge by
destination
[m3/year]
GRI 303-4
Underground
Surface
Third party
Total effluent discharge
2020
2,246,407
939,393
3,185,800
2020
288,394
2,589,415
307,991
3,185,800
Main subsidiaries
Other consolidated
subsidiaries*
Total Coca-Cola Andina
2021
1,983,532
875,135
2,858,667
2021
139,898
1,412,843
1,305,926
2,858,667
2022
2,034,929
744,367
2,779,296
Main subsidiaries
2022
86,886
478,657
2,213,753
2,779,296
2023
2,158,129
698,236
2,856,365
2023
0
1,267,885
1,558,480
2,856,365
2023
285,179
37,413
322,592
2023
2,443,308
735,648
3,178,956
Other consolidated
subsidiaries*
Total Coca-Cola Andina
2023
0
0
322,592
322,592
2023
0
1,267,885
1,911,072
3,178,956
Effluent discharge by category
[m3/year]
GRI 303-4
Effluent discharge by category
[m3] in water stress zone
GRI 303-4
3,178,956
Total effluent discharge
979,018
Total effluent discharge
1,341,029
Fresh water
(total dissolved solids ≤ 1000
mg/l)
1,837,928
Other waters
(total dissolved solids > 1000
mg/l)
979,018
Fresh water
(total dissolved solids ≤ 1000
mg/l)
0
Other waters
(total dissolved solids > 1000
mg/l)
* Other consolidated subsidiaries are Vital Jugos, Vital Aguas and Envases Central.
656,427
Main subsidiaries
322,592
Other consolidated
subsidiaries*
INTEGRATED ANNUAL REPORT 2023180
Discharge of
wastewater at own
treatment plants
[m3/year]
Discharge of
wastewater at third
party treatment
plants
[m3/year]
Discharge by
treatment level
[m3/year]
Water reuse
[m3/year]
Andina Argentina
Andina Brazil
Andina Chile
Andina Paraguay
Main subsidiaries
Coca-Cola Andina
Other consolidated
subsidiaries*
Total Coca-Cola Andina
Andina Argentina
Andina Brazil
Andina Chile
Andina Paraguay
Main subsidiaries
Coca-Cola Andina
Other consolidated
subsidiaries*
Total Coca-Cola Andina
Primary
Secondary
Tertiary
Total Coca-Cola Andina
Andina Argentina
Andina Brazil
Andina Chile
Andina Paraguay
Main subsidiaries
Coca-Cola Andina
Other consolidated
subsidiaries*
Total Coca-Cola Andina
2020
1,330,246
496,159
121,456
298,546
2021
1,077,157
510,280
89,475
306,620
2022
1,190,393
416,095
86,886
341,554
2023
1,267,416
407,479
85,996
397,238
2,246,407
1,983,532
2,034,929
2,158,129
2020
40,046
0
899,347
0
939,393
2021
39,307
0
835,828
0
875,135
2022
43,188
0
701,179
0
744,367
285,179
2,443,308
2023
41,809
0
656,427
0
698,236
37,413
735,648
Main subsidiaries
Other consolidated subsidiaries*
Total Coca-Cola Andina
2023
249,178
1,671,726
935,461
2,856,365
2020
133,357
83,197
0
299,245
2021
184,118
119,382
20,093
432,896
2023
37,413
285,179
0
322,592
2022
243,543
498,776
1,732
309,504
2023
286,590
1,956,905
935,461
3,178,956
Effluent water
reuse
[m3/year]
2023
289,543
600,732
32,415
320,918
515,799
756,489
1,053,554
1,243,608
115,846
1,359,454
* Other consolidated subsidiaries are Vital Jugos, Vital Aguas and Envases Central.
Discharge by treatment level 2023
[m³]
3,178,956
Total Coca-Cola Andina
286,590
Primary
1,956,905
Secondary
935,461
Tertiary
Andina Argentina
Andina Brazil
Andina Chile
Andina Paraguay
Main subsidiaries
Coca-Cola Andina
Other consolidated
subsidiaries*
2023
0
180,228
32,415
0
212,643
0
Total Coca-Cola Andina
212,643
INTEGRATED ANNUAL REPORT 2023PACKAGING
Market Share on
Returnable Sparkling
Soft Drinks (SSD)
Source: Reports published by A.C.
Nielsen
90.1%
2022
90.7%
2023
96.4%
2022
96.6%
2023
79.0%
2022
80.7%
2023
98.8%
2022
99.2%
2023
Plastic containers
Main subsidiaries
Other consolidated
subsidiaries*
Total Coca-Cola Andina
181
Total plastic container weight
[Tn/year]
Percentage of recyclable
plastic containers [%/total]
Percentage of recycled
content in plastic containers
[%]
2020
73,661
100%
23.6%
2021
82,224
100%
27.5%
2022
90,418
100%
34.8%
2023
92,427
100%
46.0%
Note: All indicators include film, thermo-contractible, cases, caps and PET resin from returnable and disposable bottles. Label not included.
Recycled resin
PET OW
[Ton]
Andina Argentina
Andina Brazil
Andina Chile
Andina Paraguay
Main subsidiaries
Coca-Cola Andina
Other consolidated
subsidiaries*
Total Coca-Cola Andina
2020
746
3,371
0
0
2021
1,025
4,937
0
0
2022
2,533
5,613
0
300
2023
3,700
7,254
0
1,537
4,117
5,962
8,445
12,491
Recycled resin
PET OW
[%]
GRI 301-2
Andina Argentina
Andina Brazil
Andina Chile
Andina Paraguay
Main subsidiaries
Coca-Cola Andina
Other consolidated
subsidiaries*
Total Coca-Cola Andina
2023
7,791
100%
0.0%
2021
7.0%
21.4%
0.0%
0.0%
2023
100,218
100%
42.4%
2022
14.3%
22.1%
0.0%
4.0%
2023
20.4%
27.2%
0.0%
19.1%
10.1%
12.8%
18.4%
0%
17.0%
0
12,491
2021
482
732,838
Main subsidiaries
Other consolidated
subsidiaries*
Total Coca-Cola Andina
2022
558
883,097
2023
377
530,001
2023
522
704,464
2023
899
1,234,465
PET savings
Total tons saved [Tn]
Total US$ saved
2020
413
488,535
* Other consolidated subsidiaries are Vital Jugos, Vital Aguas and Envases Central.
INTEGRATED ANNUAL REPORT 2023182
Post-consumer
recovery
[Tn]
Andina Argentina
Andina Brazil
Andina Chile
Andina Paraguay
2020
500
7,734
145
41
2021
1,257
7,463
133
42
2022
2,234
9,244
21
2023
4,364
10,496
33
2,656
6,217
Total Coca-Cola Andina
8,420
8,896
14,155
21,110
Note: Brazil includes cans in 2020
Polyethylene
savings
Total tons saved
(Tn)
142
2021
Total Coca-Cola
Andina
100
2022
Total Coca-Cola
Andina
29
2023
Total Coca-Cola
Andina
Returnability
[% returnable volume /
NARTD volume]
Returnability target for
2030 is 42.8%.
Andina Argentina
Andina Brazil
Andina Chile
Andina Paraguay
2020
2021
2022
2023
47.5%
24.2%
36.3%
40.0%
43.3%
21.7%
30.5%
38.2%
37.4%
18.7%
28.4%
33.8%
34.5%
18.8%
30.4%
32.1%
Total Coca-Cola Andina
35.1%
31.6%
28.0%
27.5%
Investment in
packaging and cases
MUS$
Andina Chile considers all
investments in cases and
packaging used by Andina
Chile and other consolidated
subsidiaries.
Post-consumer
recovery
[%]
GRI 301-3
Post-consumer PET OW recovery
indicators are collected and
reported on each management
committee month by month.
Consumption of
packaging
[Tn]
SASB FB-NB-410A.1
Includes only primary and
secondary packing.
Andina Argentina
Andina Brazil
Andina Chile
Andina Paraguay
Total Coca-Cola Andina
2020
9.2
7.1
12.5
4.0
32.8
2021
11.9
7.3
13.8
5.1
38.0
2022
15.6
6.6
16.0
7.7
46.0
2023
15.8
8.6
15.6
5.0
45.0
Andina Argentina
Andina Brazil
Andina Chile
Andina Paraguay
2020
4.3%
2021
8.3%
22.5%
32.5%
1.1%
0.8%
0.8%
0.7%
2022
2023
12.7%
36.8%
0.1%
25.0%
39.2%
0.2%
38.9%
79.5%
Total recovery
10.9%
14.6%
21.4%
29.5%
Total weight of non-
renewable materials used
Total weight of renewable or
recycled materials used
Total weight of materials
used
Percentage of materials with
renewable or recycled
materials
2021
92,717
16,200
108,917
14.9%
Main subsidiaries
Other consolidated subsidiaries*
Total Coca-Cola Andina
2022
99,095
20,741
119,836
17.3%
2023
94,491
27,761
121,652
22.3%
2023
12,364
3,219
15,583
20.7%
2023
106,855
30,380
137,235
22.1%
* Other consolidated subsidiaries are Vital Jugos, Vital Aguas and Envases Central.
INTEGRATED ANNUAL REPORT 2023183
Packaging
Materials -
Percentage
Used
17%
Cardboard and wood
60%
Plastic
Raw Material
Consumption
[Tn] 2023, by type and operation
Andina
Argentina
Andina
Brazil
Andina
Chile
Andina
Paraguay
Main
subsidiaries
Coca-Cola
Andina
Other
consolidated
subsidiaries*
Total
Coca-Cola
Andina
GRI 301-1
Virgin plastic PET for OW
14,476
19,438
14,815
6,522
55,250
5,764
61,014
Recycled plastic PET for OW
3,700
7,254
Virgin glass for OW
Recycled glass for OW
Virgin aluminum
Recycled aluminum
Tetrabrik
Virgin plastic lids
Recycled plastic lids
517
196
210
789
1,072
1,680
-
-
1,390
4,170
1,687
2,449
-
-
-
187
-
-
1,593
1,537
12,491
-
12,491
-
-
-
-
649
891
517
196
1,787
4,959
3,408
6,614
2,650
3,168
663
883
2,557
1,321
797
859
2,670
7,516
4,729
7,411
-
-
-
-
-
-
-
Virgin plastic thermo-contractible
1,730
3,027
1,196
997
6,950
948
7,899
Recycled plastic thermo-contractible
-
-
Virgin plastic stretch film
270
529
Recycled plastic stretch film
Wooden pallets
-
-
-
-
-
271
-
3,606
-
-
-
-
146
1,216
281
1,497
-
-
-
3,606
8,820
-
-
-
-
3,606
8,820
Wooden pallets (from cultivated forests)
4,261
4,280
-
279
Sugar
Fructose
CO2 (input)
51,030
104,364
56,108
21,246
232,748
12,329
245,077
27,947
-
-
16,894
44,841
-
44,841
9,607
11,337
7,282
3,042
31,268
3,124
34,392
Chapadur (pressboard separator)
6,272
5,034
-
863
12,169
-
12,169
Cardboard separator
Plastic Chapadur
500
668
2,110
-
-
-
-
-
-
3,278
752
4,030
RefPET bottles with virgin resin
2,228
1,197
3,847
236
7,508
RefPET Bottles with recycled resin
-
-
-
-
-
Virgin Glass Bottles for Returnables
Recycled Glass Bottles for Returnables
Virgin Plastic Cases
Recycled Plastic Cases
Total weight of non-renewable
materials used
Total weight of renewable
materials used
2,908
4,140
540
251
1,785
446
-
816
4,938
2,204
459
98
1,825
11,456
1,327
8,117
-
999
233
1,398
120,989
152,905
96,411
53,311
423,617
28,850
452,467
13,338
16,966
2,302
3,376
35,981
3,219
39,200
*Calculation on the basis of production consumption
-
-
-
-
-
-
-
3%
Tetrabrik
6%
Aluminum
14%
Glass
-
7,508
-
11,456
8,117
999
1,398
Total weight of materials used
134,327
169,871
98,713
56,687
459,598
32,069
491,667
Note: Includes raw materials and all packaging: primary, secondary and tertiary.
* Other consolidated subsidiaries are Vital Jugos, Vital Aguas and Envases Central.
INTEGRATED ANNUAL REPORT 2023184
WASTE
Solid waste
generation
[gr waste/liter of
beverage produced]
Andina Argentina
Andina Brazil
Andina Chile
Andina Paraguay
Main Subsidiaries
Coca-Cola Andina
Other consolidated subsidiaries*
Total Coca-Cola Andina
2020
13.9
7.8
13.0
18.1
2021
13.0
7.9
13.9
18.1
2022
12.5
8.4
13.3
15.7
11.8
11.9
11.5
2023
19.4
7.8
12.4
14.1
12.7
7.4
12.2
Recycling of
solid waste
[% of total]
GRI 306-4
2020
2021
2022
2023
Andina Argentina
91.8%
91.6%
91.9%
93.6%
Andina Brazil
Andina Chile
90.4%
88.3%
93.9%
96.4%
89.5%
92.1%
90.2%
92.6%
Generation of
solid waste
[Tn]
2020
2021
2022
2023
Andina Argentina
12,982
13,448
14,351
22,335
Andina Brazil
Andina Chile
10,522
10,759
12,878
12,808
12,294
14,380
13,466
12,318
Andina Paraguay
93.7%
91.6%
92.0%
94.0%
Andina Paraguay
6,694
7,083
6,612
6,158
Main Subsidiaries
Coca-Cola Andina
Other consolidated subsidiaries*
Total Coca-Cola Andina
Paper / Cardboard
Glass
Caps
Metals (all except aluminum)
Aluminum
PET
Plastic (all except PET and PP
caps)
Wood
Organics
Other recyclables
Other non-recyclables
Subtotals
Includes non-hazardous waste only
Solid waste
generation by type
2023
[Tn]
GRI 306-3, 306-4, 306-5
* Other consolidated
subsidiaries are Vital Jugos, Vital
Aguas and Envases Central.
91.1%
91.0%
91.9%
94.1%
96.5%
94.2%
2021
3,341
11,679
988
1,251
111
5,829
3,940
8,743
1,282
3,475
3,884
2020
2,697
10,296
1,129
1,175
87
6,644
3,335
9,504
1,074
2,554
2,763
Main subsidiaries
Coca-Cola Andina
Other consolidated subsidiaries*
Total Coca-Cola Andina
42,492
45,670
47,306
53,619
3,580
57,198
Main Subsidiaries
Other Consolidated
Subsidiaries*
Total Coca-Cola Andina
2022
3,366
10,995
960
993
176
6,413
3,788
9,157
991
5,273
3,695
2023
3,747
11,367
1,003
1,363
280
6,392
2,546
11,598
1,014
10,163
2,723
52,196
2023
460
120
12
577
62
183
300
959
612
113
121
3,519
2023
4,207
11,487
1,015
1,940
341
6,575
2,846
12,557
1,626
10,276
2,845
55,715
41,258
44,523
45,807
INTEGRATED ANNUAL REPORT 2023185
Waste diverted from
disposal by recovery
operations
[Tn]
GRI 306-4
Hazardous waste
2023
Main
subsidiaries
Other
consolidated
subsidiaries*
Total
Coca-Cola
Andina
Waste directed to
disposal
[Tn]
GRI 306-5
Preparation for reuse
Recycling
Other recovery operations
Total hazardous waste
Non-hazardous waste
Preparation for reuse
Recycling
Composting
Other recovery operations
Total non-hazardous waste
Total waste diverted from disposal
22
387
833
1,242
20,625
27,151
1,014
409
49,200
50,442
51
413
835
1,298
22,119
28,245
1,669
1,064
52,598
53,897
28
26
1
56
1,493
1,094
655
156
3,399
3,455
2023
Hazardous waste
Incineration (with energy recovery)
Incineration (without energy recovery)
Transfer to landfill
Other disposal operations
Total hazardous waste
Non-hazardous waste
Incineration (with energy recovery)
Incineration (without energy recovery)
Transfer to landfill
Other disposal operations
Total non-hazardous waste
Total waste directed for disposal
Main
subsidiaries
Other
consolidated
subsidiaries*
Total
Coca-Cola
Andina
-
1
-
180
180
-
-
2,996
-
2,996
3,177
-
-
5
-
5
-
-
121
-
121
126
-
1
5
180
185
-
-
-
3,118
-
3,118
3,303
* Other consolidated subsidiaries are Vital Jugos, Vital Aguas and Envases Central.
INTEGRATED ANNUAL REPORT 2023186
ENERGY
Energy consumption
by fuel type
[MJ]
GRI 302-1
Energy consumption
by type: renewable
and non-renewable
[%]
SASB FB-NB-130A.1
Main Subsidiaries
Other
consolidated
subsidiaries*
Total Coca-Cola
Andina
2020
2021
2022
2023
2023
2023
Total fuel consumption from non-renewable sources
797,347,764
683,846,884
754,918,143
823,177,630
157,605,655
980,783,285
Total fuel consumption from renewable sources
314,437,529
468,351,571
502,806,069
516,979,962
45,161,952
562,141,914
Total energy consumption
1,111,785,293
1,152,198,455
1,257,724,212
1,340,157,592
202,767,607
1,542,925,199
Percentage of non-renewable energy consumption
Percentage of renewable energy consumption
Main Subsidiaries
Other
consolidated
subsidiaries*
Total Coca-Cola
Andina
2020
71.7%
28.3%
2021
59.4%
40.6%
2022
60.0%
40.0%
2023
61.4%
38.6%
2023
77.7%
22.3%
2023
63.6%
36.4%
Energy consumption
by operation
[MJ]
GRI 302-1, GRI 302-4 | SASB FB-NB-
130A.1
Andina Argentina
Andina Brazil
Andina Chile
Andina Paraguay
Total Main Subsidiaries
Other consolidated subsidiaries*
Total Coca-Cola Andina
Energy consumption reductions [MJ]
Main Subsidiaries.
Base year 2017.
Note: Does not include distribution vehicle fleet.
2017
2018
2019
2020
2021
2022
2023
417,306,969
409,235,774
361,853,002
333,985,664
350,182,948
386,366,713
424,799,182
344,041,575
351,777,338
384,559,873
364,996,908
375,850,814
420,352,470
446,109,496
231,575,870
271,475,113
246,493,622
238,674,407
238,318,360
240,569,230
267,006,312
193,164,293
192,404,299
193,682,342
174,128,314
187,846,333
210,435,799
202,242,602
1,186,088,706
1,224,892,525
1,186,588,839
1,111,785,293
1,152,198,455
1,257,724,212
1,340,157,592
202,767,607
1,542,925,199
+3.3%
0.0%
-6.3%
-2.9%
+6.0%
+13.0%
Energy
consumption:
percentage of
electricity from the
grid
SASB FB-NB-130A.1
48.6%
Main
subsidiaries
43.5%
Other consolidated
subsidiaries*
47.9%
Total Coca-Cola
Andina
Energy
consumption
outside the
organization
[MJ]
GRI 302-2
1,178,719,698
Total Coca-Cola Andina
2023
Cold equipment, logistic fleet and distribution center
* Other consolidated subsidiaries are Vital Jugos, Vital Aguas and Envases Central.
INTEGRATED ANNUAL REPORT 2023187
Energy consumption
by type of use
[MJ]
GRI 302-1
Main
Subsidiaries
Other
consolidated
subsidiaries*
Total
Coca-Cola
Andina
2023
2023
2023
Energy Use Ratio
(EUR)
[MJ/liter of beverage produced]
GRI 302-3
Electricity consumption
844,167,602
88,165,154
923,332,756
Heating consumption
168,747,794
Cooling consumption
0
0
0
168,747,794
0
Steam consumption
215,418,057
110,820,339
326,238,396
Other
111,824,140
3,782,114
115,606,254
Total consumption
1,340,157,592
202,767,607
1,542,925,199
No energy sold
Andina Argentina
Andina Brazil
Andina Chile
Andina Paraguay
Total Main Subsidiaries
Other consolidated
subsidiaries*
Total Coca-Cola Andina
2020
0.359
0.271
0.253
0.470
0.309
2021
0.339
0.275
0.231
0.479
0.301
2022
0.337
0.273
0.238
0.501
0.306
2023
0.368
0.272
0.268
0.464
0.317
0.421
0.328
Note: target 2030 for Main Subsidiaries is 0.255.
Types of energy included in the intensity ratio (fuel, electricity, heating, cooling, steam).
The EUR ratio covers energy consumption within the organisation.
Reduction of product
energy requirements
(MJ/liter of beverage produced)
GRI 302-4, 302-5
Base year 2017
Andina Argentina
Andina Brazil
Andina Chile
Andina Paraguay
Total Main Subsidiaries
2020
2.5%
-3.3%
-9.7%
-11.3%
-4.4%
2021
-3.0%
-1.8%
2022
-3.7%
-2.4%
-17.6%
-14.9%
2023
5.2%
-2.8%
-4.3%
-9.7%
-6.9%
-5.5%
-12.4%
-5.5%
-2.0%
Reduction of product
energy requirements
GRI 302-4, 302-5
-4.4%
2020
-6.9%
2021
-5.5%
2022
-2.0%
2023
* Other consolidated subsidiaries are Vital Jugos, Vital Aguas and Envases Central.
INTEGRATED ANNUAL REPORT 2023188
Energy
consumption
from renewable
sources by
operation
[% of consumption]
Argentina
Brazil
Chile
Paraguay
Total Main Subsidiaries
Other consolidated
subsidiaries*
Total Coca-Cola Andina
2020
5.5%
0.0%
58.0%
90.6%
28.3%
2021
2.4%
38.5%
60.8%
90.7%
40.6%
2022
0.0%
38.8%
61.6%
91.0%
40.0%
2023
0.0%
39.3%
54.1%
97.5%
38.6%
22.3%
36.4%
Energy
consumption
from non-
renewable
sources
[MJ]
Main Subsidiaries
Other
consolidated
subsidiaries*
Total
Coca-Cola
Andina
2020
2021
2022
2023
2023
2023
Electricity
Other Fuels
462,150,180
333,149,539
357,823,850
380,432,778
43,003,202
423,435,980
335,197,584
350,697,346
397,094,293
442,744,852
114,602,453
557,347,305
GRI: 302-1
Total
797,347,764
683,846,884
754,918,143
823,177,630
157,605,655
980,783,285
Note: The category “Other Fuels” includes direct use of fossil fuels (natural gas, diesel, propane, among others).
Energy
consumption
from renewable
sources
[MJ]
Biomass
Hydroelectric
Solar
Wind
Biogas
Biodiesel
Other
Total
Main Subsidiaries
Other
consolidated
subsidiaries*
Total
Coca-Cola
Andina
2020
2021
2022
2023
2023
2023
58,072,592
63,641,780
69,735,917
75,499,265
99,745,025
106,773,375
121,789,901
0
0
0
0
152,926
0
0
0
0
0
0
0
0
0
0
75,499,265
0
0
0
0
152,926
0
23,963
138,335,286
0
18,284,626
8,229,543
0
0
0
289,682,910
311,280,251
441,327,771
45,161,952
486,489,723
314,437,529
468,351,571
502,806,069
516,979,962
45,161,952
562,141,914
Note: The category of “Other” includes blend of renewable energies.
* Other consolidated subsidiaries are Vital Jugos, Vital Aguas and Envases Central.
INTEGRATED ANNUAL REPORT 2023EMISSIONS
In 2023, the carbon footprint measurement approach is modified, adopting a financial control approach according to GHG Protocol.
A recalculation is made for 2022, incorporating it as the base year for measurement under this new approach.
Carbon footprint
share 2023 by
operation
[%]
30.3%
28.3%
23.9%
Argentina
Brazil
Chile
7.9%
Paraguay
6.2%
3.4%
Subsidiaries Chile
Andina Empaques
Emissions
(TnCO2eq)
GRI 305-1, 305-2, 305-3
Total Scope 1
Total Scope 2
Total Scope 3
2022
72,995
53,891
2023
78,306
63,800
986,416
998,130
Total Coca-Cola Andina
1,113,302
1,140,235
Gases included in emission calculation 1, 2 and 3: CO2 , CH4 , N2O, HFC, PFC, SF6 , NF3.
Reduction plans by
emission source
(TnCO2eq reduced)
TnCO2eq Base year: 2021
GRI 305-5
TnCO2eq reduced in 2023
Var % 2022-2023
Scope 1
Scope 2
Scope 3
72,995
+5,310
+7.3%
53,891
+9,909
+18.4%
986,416
+11,714
+1.2%
Total
Coca-Cola Andina
1,113,302
+26,934
+2.4%
Gases included in emission reduction calculation: CO2 , CH4 , N2O, HFC, PFC, SF6 , NF3.
2030 targets will be redefined according to SBTi validation process for 1.5°C and WB2°C trajectories.
Emissions detail
Scope 2
63,800
Market-based
emissions
method
52,127
Location-based
emissions
method
189
Carbon footprint share 2023
by scope type
(%)
6.9%
Scope 1
5.6%
Scope 2
87.5%
Scope 3
Biogenic CO2 emissions 2023
(TnCO2eq)
GRI 305-1, 305-3
10,217
Total Coca-Cola Andina
404
Total Scope 1
9,813
Total Scope 3
INTEGRATED ANNUAL REPORT 2023190
Distance traveled by
trucks
(Km)
SASB FB-NB-000.C
2020
2021
2022
2023
Own trucks
17,260,419
20,839,551
25,876,170
27,761,027
Third party trucks
70,153,983
81,197,579
81,775,093
86,663,639
Total Coca-Cola Andina
87,414,402
102,037,129
107,651,263
114,424,666
Note: does not consider km traveled by third parties in Brazil.
Global Warming
Potential (GWP) Rates
GEI
CO2
CH4
N20
GWP
1
34
298
Total emissions ratio
for Coca-Cola Andina
(grCO2eq/liter of beverage
produced)
GRI 305-4
Total Scope 1+2+3
Total Scope 1+2
2022
2023
240.4
27.4
242.3
30.2
Gases included in emissions ratio calculation: CO2 , CH4 , N2O, HFC, PFC, SF6 , NF3.
Emissions by
operation
[TnCO2eq/year]
2022
2023
Andina Argentina
324,485
345,805
Andina Brazil
Andina Chile
316,021
322,973
265,891
272,506
Andina Paraguay
86,260
89,644
Subsidiaries Chile
84,282
70,537
Andina Empaques
36,364
38,769
Total Coca-Cola Andina
1,113,302
1,140,235
Gases included in emissions ratio calculation: CO2 , CH4 , N2O, HFC, PFC, SF6 , NF3.
Subsidiaries Chile and Andina Empaques show values corresponding to the financial approach avoiding
duplication with other operations
Trucks by operation
(Quantity)
Own trucks
Third party trucks
Total Coca-Cola Andina
Average age of fleet : 7.68 years.
2020
2021
2022
2023
1,133
1,691
2,824
1,218
1,571
2,789
1,414
1,607
3,021
1,412
1,580
2,992
Type of trucks
[Quantity/year]
2020
2021
2022
2023
Euro V emission standard
or higher
1,233
1,616
2,005
2,022
Other
1,591
1,173
1,016
970
Total Coca-Cola Andina
2,824
2,789
3,021
2,992
Note: Considers own and third party trucks.
Fuel consumed by the
vehicles in the fleet
SASB FB-NB-110A.1
Total fuel consumption by fleet vehicles (GJ)
Own fleet
Third party fleet
Percentage of renewable fuel consumption (%) (Own fleet)
Percentage of renewable fuel consumption (%) (Own fleet+third party)
2023
1,037,798
377,104
660,694
11.6%
4.7%
INTEGRATED ANNUAL REPORT 2023191
Cold equipment 2023
Electronic controller only equipment
LED only equipment
Electronic controller + LED equipment
Other without electronic controller and LED
Total Coca-Cola Andina
Amount
[units]
Nº
25,170
37,605
262,587
108,357
433,719
[%]
5.8%
8.7%
60.5%
25.0%
100%
Percentage of
cold equipment
with energy
savings
Emissions by
categories
[TnCO2eq/year]
71.7%
2020
71.7%
2021
75.9%
2022
75.0%
2023
Scope 1
Scope 2
Scope 3
Total Coca-Cola Andina
Source
Fixed combustion
Mobile combustion
Other emissions
Electricity
Cat. 1 Raw materials
Cat. 2 Capital goods
Cat. 3 Indirect emissions (energy)
Cat. 4 Upstream transportation
Cat. 5 Waste
Cat. 6 Corporate travel
Cat. 7 In itinere travel
Cat. 12 End of life
Cat. 13 EDF - Energy Consumption
2023
29,006
39,786
9,514
63,800
699,634
29,386
22,787
86,324
8,255
1,124
5,327
11,882
133,410
1,140,235
INTEGRATED ANNUAL REPORT 2023192
SUPPLIERS
Number of
suppliers
[Quantity/year]
GRI 2-6; CMF 7.1IV
Andina Argentina
Andina Brazil
Andina Chile
Andina Paraguay
2020
2,227
3,491
1,744
1,042
2021
2,140
3,459
1,719
1,005
2022
2,357
3,283
1,788
1,040
2023
2,457
3,389
1,766
1,018
Total Main Subsidiaries
Coca-Cola Andina
8,504
8,323
8,468
8,630
Critical suppliers
assessed
[Quantity/year]
GRI 308-2; 414-2; CMF 7.2
Andina Argentina
Andina Brazil
Andina Chile
Andina Paraguay
Total Main Subsidiaries
Coca-Cola Andina
2020
59
46
176
52
333
2021
68
52
219
68
407
2022
52
46
188
70
356
2023
20
49
123
63
255
Local suppliers
[% over total]
GRI 2-6; CMF 7.1IV
Andina Argentina
Andina Brazil
Andina Chile
Andina Paraguay
2020
2021
2022
2023
96.3%
99.7%
94.9%
94.0%
96.1%
99.5%
92.0%
90.0%
96.6%
99.3%
91.6%
89.5%
96.8%
99.1%
94.2%
89.4%
Total suppliers
assessed
[Quantity/year]
GRI 308-2; 414-2; CMF 7.2
Andina Argentina
Andina Brazil
Andina Chile
Andina Paraguay
2020
2021
2022
2023
303
253
312
496
313
258
375
425
298
255
297
432
400
277
214
462
Total Main Subsidiaries
Coca-Cola Andina
1,364
1,371
1,282
1,353
Spending on local
suppliers
[% over total]
GRI 204-1; CMF 7.1I
Andina Argentina
Andina Brazil
Andina Chile
Andina Paraguay
2020
2021
2022
2023
95.1%
99.2%
98.0%
49.1%
95.4%
98.7%
98.8%
58.0%
96.6%
97.0%
98.4%
60.0%
95.8%
98.8%
99.0%
57.3%
Number of suppliers
assessed in
accordance with
environmental and/
or social criteria
GRI 308-2, 414-2
429
Total suppliers assessed for
environmental impacts
2023
581
Total suppliers assessed for
social impacts
2023
INTEGRATED ANNUAL REPORT 2023193
Supplier payment management 2023
GRI 2-6 | CMF 7.1.I, 7.1.II, 7.1.III, 7.1.IV
LOCAL SUPPLIERS
FOREIGN SUPPLIERS
LOCAL SUPPLIERS
FOREIGN SUPPLIERS
Embotelladora del
Atlántico S.A
Up to 30
days
Between
31 and 60
days
More than
60 days
Up to 30
days
Between
31 and 60
days
More than
60 days
Transportes Andina
Refrescos Ltda.
Up to 30
days
Number of invoices paid
55,403
9,173
5,067
27
110
312
Number of invoices paid
6,272
Total amount of invoices paid
150,036
37,208
10,512
1,230
3,248
2,030
Total amount of invoices paid
92,399
Between
31 and 60
days
1,099
9,325
More than
60 days
Up to 30
days
Between
31 and 60
days
More than
60 days
311
4,381
2
15
4
28
9
62
Total amount of interest due
to late payment of invoices
-
-
-
-
-
-
Total amount of interest due
to late payment of invoices
-
-
-
-
-
-
Number of suppliers
2,190
1,347
886
16
20
43
Number of suppliers
458
187
71
1
1
1
Note: amounts in ARS million.
1) The above data exclude payments between related companies of the Andina Group.
2) Includes only invoices with actual payment disbursement to the supplier (a payment was made by the bank).
3) Excludes Rappel invoices, which are deducted by the Supermarkets from the payment of the products sold.
4) Excludes credit and debit notes.
Note: amounts in CLP million.
1) The above data exclude payments between related companies of the Andina Group.
2) Includes only invoices with actual payment disbursement to the supplier (a payment was made by the bank).
3) Excludes credit and debit notes.
Rio de Janeiro
Refrescos S.A
Up to 30
days
Between
31 and 60
days
More than
60 days
Up to 30
days
Between
31 and 60
days
More than
60 days
Transportes
Polar SA.
LOCAL SUPPLIERS
FOREIGN SUPPLIERS
LOCAL SUPPLIERS
FOREIGN SUPPLIERS
Up to 30
days
Between
31 and 60
days
More than
60 days
Up to 30
days
Between
31 and 60
days
More than
60 days
Number of invoices paid
67,142
21,186
7,113
Total amount of invoices paid
1,368
1,806
322
46
6
38
71
Total amount of interest due
to late payment of invoices
0
-
-
-
-
-
Number of suppliers
2,691
1,691
837
17
17
5
0
3
Number of invoices paid
1,367
553
Total amount of invoices paid
31,379
8,188
122
356
Total amount of interest due
to late payment of invoices
-
-
-
-
Number of suppliers
111
80
21
1
3
1
4
13
11
28
-
-
2
1
Note: amounts in BRL million.
1) The above data exclude payments between related companies of the Andina Group.
2) Includes only invoices with actual payment disbursement to the supplier (a payment was made by the bank).
3) Excludes Rappel invoices, which are deducted by the Supermarkets from the payment of the products sold.
4) Excludes credit and debit notes.
Note: amounts in CLP million.
1) The above data exclude payments between related companies of the Andina Group.
2) Includes only invoices with actual payment disbursement to the supplier (a payment was made by the bank).
3) Excludes credit and debit notes.
Embotelladora
Andina S.A.
Up to 30
days
Between
31 and 60
days
More than
60 days
Up to 30
days
Between
31 and 60
days
More than
60 days
Embotelladora
Andina Chile SA.
LOCAL SUPPLIERS
FOREIGN SUPPLIERS
Number of invoices paid
21,467
18,926
2,142
77
412
588
Total amount of invoices paid
423,164
524,269
36,407
1,189
5,566
12,118
Total amount of interest due
to late payment of invoices
263
-
-
-
-
-
Number of suppliers
1,468
702
227
33
58
74
Number of agreements
registered in the Registry of
Agreements
0
8
0
0
0
0
Note: amounts in CLP million Includes Holding.
1) The above data exclude payments between related companies of the Andina Group.
2) Includes only invoices with actual payment disbursement to the supplier (a payment was made by the bank).
3) Excludes Rappel invoices, which are deducted by the Supermarkets from the payment of the products sold.
4) Excludes credit and debit notes.
LOCAL SUPPLIERS
FOREIGN SUPPLIERS
Up to 30
days
Between
31 and 60
days
More than
60 days
Up to 30
days
Between
31 and 60
days
More than
60 days
Number of invoices paid
3
Total amount of invoices paid
646
Total amount of interest due
to late payment of invoices
Number of suppliers
-
2
-
-
-
-
3
10
-
1
-
-
-
-
-
-
-
-
-
-
-
-
Note: amounts in CLP million.
1) The above data exclude payments between related companies of the Andina Group.
2) Includes only invoices with actual payment disbursement to the supplier (a payment was made by the bank).
3) Excludes credit and debit notes.
INTEGRATED ANNUAL REPORT 2023194
Servicios
Multivending Ltda.
Up to 30
days
Between
31 and 60
days
More than
60 days
Up to 30
days
Between
31 and 60
days
More than
60 days
VJ S.A
Up to 30
days
Between
31 and 60
days
More than
60 days
Up to 30
days
Between
31 and 60
days
More than
60 days
LOCAL SUPPLIERS
FOREIGN SUPPLIERS
LOCAL SUPPLIERS
FOREIGN SUPPLIERS
Number of invoices paid
427
Total amount of invoices paid
1,507
Total amount of interest due
to late payment of invoices
Number of suppliers
-
59
244
529
-
52
92
99
-
22
-
-
-
-
-
-
-
-
-
-
-
-
Note: amounts in CLP million.
1) The above data exclude payments between related companies of the Andina Group.
2) Includes only invoices with actual payment disbursement to the supplier (a payment was made by the bank).
3) Excludes credit and debit notes.
Number of invoices paid
8,182
2,357
142
232
122
25
Total amount of invoices paid
70,478
25,067
1,357
7,963
4,514
2,193
Total amount of interest due
to late payment of invoices
Number of suppliers
Number of agreements
registered in the Registry of
Agreements
-
610
0
-
71
4
-
12
0
-
37
0
-
9
0
-
2
0
Note: amounts in CLP million.
1) The above data exclude payments between related companies of the Andina Group.
2) Includes only invoices with actual payment disbursement to the supplier (a payment was made by the bank).
3) Excludes credit and debit notes.
Red de Transportes
Comerciales Ltda.
Up to 30
days
Between
31 and 60
days
More than
60 days
Up to 30
days
Between
31 and 60
days
More than
60 days
Vital Aguas S.A.
Up to 30
days
Between
31 and 60
days
More than
60 days
Up to 30
days
Between
31 and 60
days
More than
60 days
LOCAL SUPPLIERS
FOREIGN SUPPLIERS
LOCAL SUPPLIERS
FOREIGN SUPPLIERS
Number of invoices paid
2,641
Total amount of invoices paid
10,259
Total amount of interest due
to late payment of invoices
-
301
907
-
Number of suppliers
293
115
94
12,081
-
42
31
60
-
6
-
-
-
-
-
-
-
-
Number of invoices paid
1,082
1,425
390
Total amount of invoices paid
8,765
13,601
1,584
Total amount of interest due
to late payment of invoices
-
-
-
Number of suppliers
203
221
108
16
328
-
4
22
659
-
8
37
505
-
9
Note: amounts in CLP million.
1) The above data exclude payments between related companies of the Andina Group.
2) Includes only invoices with actual payment disbursement to the supplier (a payment was made by the bank).
3) Excludes credit and debit notes.
Note: amounts in CLP million.
1) The above data exclude payments between related companies of the Andina Group.
2) Includes only invoices with actual payment disbursement to the supplier (a payment was made by the bank).
3) Excludes credit and debit notes.
Paraguay
Refrescos S.A
Up to 30
days
Between
31 and 60
days
More than
60 days
Up to 30
days
Between
31 and 60
days
More than
60 days
Envases Central S. A.
Up to 30
days
Between
31 and 60
days
More than
60 days
Up to 30
days
Between
31 and 60
days
More than
60 days
LOCAL SUPPLIERS
FOREIGN SUPPLIERS
LOCAL SUPPLIERS
FOREIGN SUPPLIERS
Number of invoices paid
8,280
5,300
2,757
269
524
515
Number of invoices paid
8,857
6,542
Total amount of invoices paid
481,737
199,059
83,625
140,326
286,708
228,135
Total amount of invoices paid
122,244
95,993
Total amount of interest due
to late payment of invoices
-
-
-
Number of suppliers
547
567
290
-
38
-
76
-
100
Total amount of interest due
to late payment of invoices
Number of suppliers
-
477
-
9
94
493
-
405
290
4,101
-
20
61
788
-
11
110
966
-
8
Note: amounts in PGY million.
1) The above data exclude payments between related companies of the Andina Group.
2) Includes only invoices with actual payment disbursement to the supplier (a payment was made by the bank).
3) Excludes credit and debit notes.
Note: amounts in CLP million.
1) The above data exclude payments between related companies of the Andina Group.
2) Includes only invoices with actual payment disbursement to the supplier (a payment was made by the bank).
3) Excludes credit and debit notes.
INTEGRATED ANNUAL REPORT 2023195
LOCAL SUPPLIERS
FOREIGN SUPPLIERS
Empaques Argentina
Up to 30
days
Between
31 and 60
days
More than
60 days
Up to 30
days
Between
31 and 60
days
More than
60 days
Number of invoices paid
2,270
722
Total amount of invoices paid
3,135
1,351
Total amount of interest due
to late payment of invoices
-
-
Number of suppliers
340
191
342
685
-
67
14
420
-
5
45
139
-
9
55
174
-
21
Note: amounts in ARS million.
1) The above data exclude payments between related companies of the Andina Group.
2) Includes only invoices with actual payment disbursement to the supplier (a payment was made by the bank).
3) Excludes credit and debit notes.
8
Agreements with exceptional
payment terms, in the range
of 31 to 60 days in Chile.
CMF 7.1.V
Audit of the social
and environmental
responsibility of
suppliers:
Non-conformity rate
SASB FB-NB-430A.1
Audit of the social
and environmental
responsibility of
suppliers:
Corrective action rate
SASB FB-NB-430A.1
1
Significant cases of
non-conformity
2023
2
Minor cases of
non-conformity
2023
100%
Corrective action rate
2023 (on cases of major
non-conformities)
100%
Corrective action rate
2023 (on cases of minor
non-conformities)
INTEGRATED ANNUAL REPORT 2023196
TALENT AND DIVERSITY
DIVERSITY IN THE BOARD OF DIRECTORS
Nationality of the
Board of Directors
CMF 3.2.XIII.A, 3.2.XIII.B
Age range of the
Board of Directors
GRI 405-1 | CMF 3.2.XIII.C
Seniority of the Board
of Directors
CMF 3.2.XIII.D
Directors with
Disabilities
CMF 3.2.XIII.E
DIVERSITY OF EMPLOYEES
Employees by type
of contract
By number of own employees
(Head Count) as of December
31, 2023.
GRI 2-7 | CMF 5.2
Women
Men
Women
Men
Women
Men
Women
Men
Argentina
Brazil
Chile
Paraguay
Holding
Total
Chilean
Argentinean
Brazilian
Puerto Rican
Total
1
10
0
1
0
1
0
1
1
13
Under 30
years of age
Between 30
and 40 years
of age
Between 41
and 50 years
of age
Between 51
and 60 years
of age
Between 61
and 70 years
of age
Over 70 years
of age
0
0
0
0
0
1
1
5
0
5
Less than 3
years
Between 3
and 6 years
Over 6 and
under 9
years
Over 9 and
under 12
years
More than 12
years
1
2
0
3
0
1
0
2
0
5
0
2
Total
1
13
Total
1
13
Without disabilities
With disabilities
1
13
0
0
WOMEN
MEN
TOTAL
Indefinite
Fixed term
302
1,400
648
158
18
74
7
198
5
-
Total
376
1,407
846
163
18
Indefinite
Fixed term
2,607
6,641
2,446
785
28
385
7
806
113
-
Total
2,992
6,648
3,252
898
28
Indefinite
Fixed term
2,909
8,041
3,094
943
46
459
14
1,004
118
-
Total
3,368
8,055
4,098
1,061
46
2,526
284
2,810
12,507
1,311
13,818
15,033
1,595
16,628
Argentina corresponds to Andina Argentina and Andina Empaques Argentina. Chile corresponds to Andina Chile, Vital Aguas, Vital Jugos, Envases Central and Reciclar.
INTEGRATED ANNUAL REPORT 2023197
Percentage of
employees by type
of employment
contract
CMF 5.2
Indefinite
Fixed term
Total
Women
89.9%
10.1%
Men
90.5%
9.5%
Total
90.4%
9.6%
100.0%
100.0%
100.0%
Percentage of
employees by type
of workday
CMF 5.3
Regular working day
Part-time
Total
Women
Men
95.6%
4.4%
99.2%
0.8%
Total
98.6%
1.4%
100.0%
100.0%
100.0%
Note: Own staffing (Head Count). There are no employees with adaptability agreements for employees with
family responsibilities for this period.
Employees by type
of workday
By number of own employees
(Head Count) as of December
31, 2023.
GRI 2-7 | CMF 5.3
Argentina
Brazil
Chile
Paraguay
Holding
Total
Women
Men
Total
Regular working
day
Part-time
Total
Regular working
day
Part-time
Total
Regular working
day
Part-time
Total
376
1,284
846
163
17
-
123
-
-
1
376
1,407
846
163
18
2,992
6,541
3,252
898
28
-
107
-
-
-
2,992
6,648
3,252
898
28
3,368
7,825
4,098
1,061
45
-
230
-
-
1
3,368
8,055
4,098
1,061
46
2,686
124
2,810
13,711
107
13,818
16,397
231
16,628
For this period, there are no employees with an adaptability agreement for employees with family responsibilities.
Argentina corresponds to Andina Argentina and Andina Empaques Argentina.
Chile corresponds to Andina Chile, Vital Aguas, Vital Jugos, Envases Central and Reciclar.
13.34%
of employees using
telework or flexible work
arrangements
CMF 5.3
34.13%
Women
9.11%
Men
Collaborators
categorized by own
and third-party
employees
By number of employees (FTE)
as of December 31, 2023.
GRI 2-8
Employees
categorized by
function
By number of own employees
(Head Count) as of December
31, 2023.
GRI 405-1 | CMF 5.1.1
Total collaborators:
own employees
Total collaborators:
third-party
Women
Men
TOTAL
2,884
14,192
17,076
634
1,957
2,591
Total collaborators: own +
third-party
3,518
16,148
19,667
FTE: Full Time Equivalent (with overtime).
Third-party collaborators refers only to those who perform core business activities such as outsourced sales
force, stockers and call center personnel.
Women
Men
Total
Senior Management
Management
Headships
Worker
Salesforce
Administrative
Administrative support staff
Other professionals
Other technicians
0
13
396
528
641
1,018
85
29
100
10
45
1,325
8,306
2,016
1,267
200
30
619
10
58
1,721
8,834
2,657
2,285
285
59
719
There are no employees with adaptability agreements for employees with family
responsibilities for this period.
Total
2,810
13,818
16,628
INTEGRATED ANNUAL REPORT 2023Nationality
allocation
By number of own employees
(Head Count) as of December
31, 2023.
CMF 5.1.2
Total employees
Senior Management
Management
Headships
Worker
Salesforce
Administrative
Administrative support staff
Other professionals
Other technicians
Total
Women
Senior Management
Management
Headships
Worker
Salesforce
Administrative
Administrative support staff
Other professionals
Other technicians
Total
Men
Senior Management
Management
Headships
Worker
Salesforce
Administrative
Administrative support staff
Other professionals
Other technicians
Total
l
n
a
o
g
n
A
0
0
0
1
0
0
0
0
0
1
0
0
0
0
0
0
0
0
0
0
0
0
0
1
0
0
0
0
0
1
n
a
v
i
i
l
o
B
i
n
a
n
i
t
n
e
g
r
A
3
12
612
n
a
i
l
i
z
a
r
B
n
a
e
l
i
h
C
0
0
1
1
6
6
29
506
331
1,762
40
4,396
1,650
457
523
0
0
1
1
3
0
0
0
1,578
792
248
19
496
440
669
29
36
159
i
n
a
b
m
o
o
C
l
0
1
3
65
8
11
1
0
1
3,370
45
8,042
3,349
90
0
2
82
86
29
182
0
0
0
381
3
10
530
0
0
0
4
1
1
0
0
0
6
0
0
1
0
1
147
202
467
436
78
9
67
0
8
93
157
116
262
5
17
26
0
0
2
22
4
5
0
0
1
1,407
684
34
1
5
6
21
359
238
0
1
1
1,676
36
4,194
1,493
43
428
341
0
0
1
0
2
0
0
0
1,111
356
170
10
429
324
407
24
19
133
4
6
1
0
0
2,989
39
6,635
2,665
56
n
a
i
l
a
t
I
198
n
a
y
a
u
g
a
r
a
P
0
8
236
488
105
172
0
2
33
i
n
a
v
u
r
e
P
0
0
3
60
1
3
1
0
2
1,044
70
0
2
61
9
5
77
0
2
0
156
0
6
175
479
100
95
0
0
33
888
0
0
0
6
1
0
1
0
1
9
0
0
3
54
0
3
0
0
1
61
i
n
a
c
x
e
M
0
0
0
1
0
0
0
0
0
1
0
0
0
1
0
0
0
0
0
1
0
0
0
0
0
0
0
0
0
0
0
0
1
0
0
0
0
0
0
1
0
0
0
0
0
0
0
0
0
0
0
0
1
0
0
0
0
0
0
1
e
s
e
u
g
u
t
r
o
P
n
a
y
a
u
g
u
r
U
0
1
0
0
0
0
0
0
0
1
0
0
0
0
0
0
0
0
0
0
0
1
0
0
0
0
0
0
0
1
l
n
a
e
u
z
e
n
e
V
0
0
l
a
t
o
T
10
58
25
1,721
246
8,834
62
2,657
106
2,285
5
2
27
285
59
719
473
16,628
0
0
9
32
16
54
1
1
5
0
13
396
528
641
1,018
85
29
100
118
2,810
0
0
10
45
16
1,325
214
8,306
46
52
4
1
22
2,016
1,267
200
30
619
355
13,818
0
1
0
0
1
0
0
0
0
2
0
0
0
0
1
0
0
0
0
1
0
1
0
0
0
0
0
0
0
1
i
n
a
c
n
m
o
D
i
n
a
i
r
o
d
a
u
c
E
i
h
s
n
a
p
S
0
0
0
2
0
2
0
0
0
4
0
0
0
0
0
0
0
0
0
0
0
0
0
2
0
2
0
0
0
4
0
0
2
2
2
0
0
0
0
6
0
0
1
0
0
0
0
0
0
1
0
0
1
2
2
0
0
0
0
5
0
0
1
1
1
1
0
0
0
4
0
0
1
0
1
1
0
0
0
3
0
0
0
1
0
0
0
0
0
1
.
.
S
U
n
a
i
t
i
a
H
0
0
0
118
0
2
1
0
0
121
0
0
0
9
0
0
0
0
0
9
0
0
0
109
0
2
1
0
0
112
0
0
0
0
1
0
0
0
0
1
0
0
0
0
0
0
0
0
0
0
0
0
0
0
1
0
0
0
0
1
n
a
b
u
C
0
0
0
2
0
1
0
0
0
3
0
0
0
0
0
0
0
0
0
0
0
0
0
2
0
1
0
0
0
3
INTEGRATED ANNUAL REPORT 2023
Staffing categorized
by age range
By number of own collaborators
(Head Count) as of December
31, 2023.
GRI 405-1 | CMF 5.1.3
Total staffing
Under 30 years
of age
Between 30
and 40 years of
age
Between 41
and 50 years of
age
Between 51
and 60 years of
age
Between 61
and 70 years of
age
Over 70 years
of age
Senior Management
Management
Headships
Worker
Salesforce
Administrative
Administrative support staff
Other professionals
Other technicians
0
0
105
2,282
893
731
50
18
139
0
8
687
3,248
1,077
912
85
32
284
2
23
648
2,197
546
416
75
6
178
4
22
252
951
128
189
57
0
107
4
5
29
153
10
37
16
3
11
Total
4,218
6,333
4,091
1,710
268
Women
Senior Management
Management
Headships
Worker
Salesforce
Administrative
Administrative support staff
Other professionals
Other technicians
Total
Men
Senior Management
Management
Headships
Worker
Salesforce
Administrative
Administrative support staff
Other professionals
Other technicians
0
0
49
196
240
386
9
9
46
935
0
0
56
2,086
653
345
41
9
93
0
2
200
201
261
391
24
16
42
1,137
0
6
487
3,047
816
521
61
16
242
0
6
113
91
116
169
24
3
8
530
2
17
535
2,106
430
247
51
3
170
0
4
34
36
22
63
25
0
4
188
4
18
218
915
106
126
32
0
103
0
1
0
4
2
9
3
1
0
20
4
4
29
149
8
28
13
2
11
Total
3,283
5,196
3,561
1,522
248
199
Total
10
58
1,721
8,834
2,657
2,285
285
59
719
16,628
0
13
396
528
641
1,018
85
29
100
2,810
10
45
1,325
8,306
2,016
1,267
200
30
619
13,818
0
0
0
3
3
0
2
0
0
8
0
0
0
0
0
0
0
0
0
0
0
0
0
3
3
0
2
0
0
8
INTEGRATED ANNUAL REPORT 2023Less than 3
years
Between 3 and
6 years
Over 6 and
under 9 years
Between 9 and
12 years
More than 12
years
Employees
categorized by
length of service
By number of own collaborators
(Head Count) as of December
31, 2023.
Senior Management
CMF 5.1.4
Management
Total employees
Headships
Worker
Salesforce
Administrative
Administrative support staff
Other professionals
Other technicians
0
10
265
4,603
1,434
1,099
167
31
253
1
11
305
1,376
586
489
81
13
193
1
3
150
539
138
153
17
4
48
4
13
286
855
185
233
15
8
79
Total
7,862
3,055
1,053
1,678
Women
Senior Management
Management
Headships
Worker
Salesforce
Administrative
Administrative support staff
Other professionals
Other technicians
Total
Men
Senior Management
Management
Headships
Worker
Salesforce
Administrative
Administrative support staff
Other professionals
Other technicians
0
3
116
395
486
568
55
17
56
1,696
0
7
149
4,208
948
531
112
14
197
0
2
84
70
102
229
24
7
24
542
1
9
221
1,306
484
260
57
6
169
0
2
39
10
21
55
1
0
3
131
1
1
111
529
117
98
16
4
45
0
3
54
27
13
87
4
5
6
199
4
10
232
828
172
146
11
3
73
Total
6,166
2,513
922
1,479
200
Total
10
58
1,721
8,834
2,657
2,285
285
59
719
16,628
0
13
396
528
641
1,018
85
29
100
2,810
10
45
1,325
8,306
2,016
1,267
200
30
619
13,818
4
21
715
1,461
314
311
5
3
146
2,980
0
3
103
26
19
79
1
0
11
242
4
18
612
1,435
295
232
4
3
135
2,738
INTEGRATED ANNUAL REPORT 2023201
Employees
categorized by
individuals with
disabilities
By number of own collaborators
(Head Count) as of December
31, 2023.
CMF 5.1.5
Women
Men
Total
Senior Management
Management
Headships
Worker
Salesforce
Administrative
Administrative support staff
Other professionals
Other technicians
Total
0
0
2
13
1
168
31
0
1
216
0
0
1
58
4
111
55
0
6
235
0
0
3
71
5
279
86
0
7
451
Salary gap:
Mean
Salary ratio calculated with the
mean = (Mean gross hourly
wage Women/ Mean gross
hourly wage Men)*100
GRI 405-2 | CMF 5.4.2
Ratio of initial basic
salary vs. legal
minimum wage
GRI 202-1
Argentina
Brazil
Chile
Paraguay
2020
2021
2022
2023
330.6%
316.5%
317.8%
298.5%
115.4%
107.6%
117.9%
107.2%
143.4%
182.9%
163.0%
151.1%
114.0%
126.1%
118.2%
60.0%
Salary gap:
Median
Salary ratio calculated with the
median = (Median gross hourly
wage Women/ Median gross
hourly wage Men)*100
GRI 405-2 | CMF 5.4.2
Note: Minimum initial basic salary with no additional payments.
There are no significant proportions of collaborators who receive their salaries based on minimum wage rules.
Argentina corresponds to Andina Argentina and Andina Empaques Argentina. Chile corresponds to Andina
Chile, Vital Aguas, Vital Jugos, Envases Central and Reciclar.
Senior Management
Management
Headships
Worker
Salesforce
Administrative
Administrative support staff
Other professionals
Other technicians
Total
Senior Management
Management
Headships
Worker
Salesforce
Administrative
Administrative support staff
Other professionals
Other technicians
Total
TOTAL Coca-Cola Andina
N/A
75.7%
97.5%
98.1%
78.2%
87.0%
82.4%
116.4%
97.5%
111.2%
TOTAL Coca-Cola Andina
N/A
85.3%
92.2%
112.4%
92.5%
95.7%
66.1%
101.2%
89.9%
147.4%
Ratio between basic
salary and total
remuneration
GRI 405-2
Senior Management
Management
Headships
Worker
Salesforce
Administrative
Administrative support staff
Other professionals
Other technicians
Women
N/A
87.6%
76.7%
91.2%
95.4%
87.7%
N/A
N/A
N/A
Argentina
Men
87.6%
88.0%
74.1%
92.4%
96.3%
85.3%
N/A
N/A
N/A
Total
Women
87.6%
87.9%
74.4%
92.3%
96.2%
86.2%
N/A
N/A
N/A
N/A
62.7%
64.2%
92.6%
77.8%
89.8%
93.1%
87.6%
91.4%
Brazil
Men
54.2%
55.5%
77.4%
72.5%
67.9%
89.7%
91.9%
87.1%
90.4%
Total
86.9%
88.9%
88.7%
83.8%
74.6%
Total
Women
54.2%
56.7%
73.6%
73.5%
70.8%
89.8%
92.3%
87.3%
90.5%
76.2%
N/A
81.0%
84.2%
84.6%
65.7%
89.7%
75.5%
92.1%
80.1%
Chile
Men
65.2%
79.9%
83.4%
83.1%
60.1%
84.7%
68.8%
93.6%
78.2%
Total
Women
65.2%
80.2%
83.6%
83.3%
61.6%
86.7%
70.1%
93.0%
78.5%
81.0%
N/A
81.8%
86.4%
97.1%
28.9%
94.1%
N/A
93.1%
N/A
88.6%
Paraguay
Men
74.3%
79.4%
68.0%
85.2%
29.6%
94.6%
N/A
N/A
82.8%
76.3%
Total
74.3%
79.8%
72.9%
85.5%
29.6%
94.4%
N/A
93.1%
82.8%
78.2%
83.3%
80.4%
Argentina corresponds to Andina Argentina and Andina Empaques Argentina. Chile corresponds to Andina Chile, Vital Aguas, Vital Jugos, Envases Central and Reciclar.
INTEGRATED ANNUAL REPORT 2023202
Percentage of people
who used postnatal
leave
Percentage of people who used
postnatal leave, considering the
total number of people eligible
to use such leave.
Argentina
Brazil
Chile
Paraguay
CMF 5.7
Holding
Total
Women
2.3%
5.3%
7.6%
3.8%
5.6%
5.3%
Men
1.8%
2.5%
3.1%
2.5%
7.1%
2.5%
Total
1.8%
3.0%
4.0%
2.7%
6.5%
3.0%
Argentina corresponds to Andina Argentina and Andina Empaques Argentina. Chile corresponds to Andina Chile, Vital
Aguas, Vital Jugos, Envases Central and Reciclar.
INTERNAL CLIMATE AND BENEFITS
Internal climate
assessment
(organizational commitment)
Argentina
Brazil
Chile
Paraguay
2022
3.5
4.1
3.7
3.7
2023
3.61
4.15
3.73
3.82
Note: In 2022 the survey presents a change in methodology, we moved to a questionnaire that focuses only on
the main climate variables, with a score from 1 to 5.
Argentina corresponds to Andina Argentina and Andina Empaques Argentina. Chile corresponds to Andina Chile.
Argentina
Brazil
Chile
Paraguay
2020
2021
2022
2023
1.97%
2.10%
5.35%
1.60%
2.95%
2.28%
7.05%
1.03%
3.53%
1.86%
6.42%
1.29%
3.50%
1.64%
4.09%
1.96%
Note: own staffing
Argentina corresponds to Andina Argentina and Andina Empaques Argentina. Chile corresponds to Andina
Chile, Vital Aguas, Vital Jugos, Envases Central and Reciclar.
Absenteeism rate
(Percentage of absenteeism/
year)
Average days used
during postnatal
leave
By number of own employees
(Head Count) as of December
31, 2023.
Argentina
Brazil
Chile
Paraguay
Total
Senior Management
Management
Headships
Worker
Salesforce
Administrative
Administrative support staff
Other professionals
Other technicians
Total
Women
N/A
N/A
15
59
63
53
N/A
N/A
N/A
44
Men
N/A
N/A
4
4
5
4
N/A
N/A
N/A
4
Women
N/A
N/A
88
82
93
96
100
120
80
93
Men
N/A
N/A
5
5
5
5
5
N/A
4
5
Women
N/A
N/A
95
69
182
128
0
89
105
116
Men
N/A
0
12
15
15
16
N/A
20
0
14
Women
N/A
N/A
135
N/A
N/A
126
N/A
N/A
N/A
132
Men
N/A
N/A
14
14
14
14
N/A
N/A
14
14
Women
N/A
N/A
91
74
109
107
50
95
99
100
Men
N/A
0
10
8
10
10
5
20
4
8
Days granted for postnatal leave for men: Argentina: 3 days (plus 4 additional days granted by the Company); Brazil: 5 days; Chile: 5 days (10 additional consecutive days granted by the Company); Paraguay: 14 calendar days (including holidays and Sundays).
Days granted for postnatal leave for women: Argentina: 90 days; Brazil: 120 days; Chile: 84 days (extended postnatal: 84 days or 126 half days); Paraguay: 126 calendar days (including holidays and Sundays).
Number of
collaborators who
have returned
to work after
completing parental
leave by operation
GRI 401-3
Argentina
Brazil
Chile
Paraguay
Total Coca-Cola Andina
2020
2021
2022
2023
Women
14
41
40
14
109
Men
97
149
82
58
386
Women
16
41
29
7
93
Men
65
167
70
45
347
Women
10
32
32
4
78
Men
59
121
81
48
309
Women
10
40
47
7
104
Men
51
135
75
38
299
Note: own staffing
Argentina corresponds to Andina Argentina and Andina Empaques Argentina. Chile corresponds to Andina Chile, Vital Aguas, Vital Jugos, Envases Central, Reciclar and Holding.
INTEGRATED ANNUAL REPORT 2023Additional benefits
GRI 401-2, 403-6 | CMF 5.8
Health benefits
Social benefits
% of operations with this
benefit
Full time
employees
Part time
employees
or
temporary
workers
Maternity and paternity leave in excess of what is
mandated by law
75.0%
75.0%
Medical assistance and insurance
100.0%
75.0%
Life Insurance in excess of what is mandated by law
100.0%
100.0%
Dental plan
50.0%
50.0%
Health insurance or social security plan, depending
on the country. Includes the employee and family
group, the company assumes the entire disparity
between the value of the plan and legal and other
forms of contributions.
50.0%
50.0%
Food re-education programs.
50.0%
50.0%
Gymnastics at work: access to physical activity plans
in the company’s own facilities or by agreement, for
the care of employees.
75.0%
75.0%
Preventive vaccination programs (dengue, flu, yellow
fever, hepatitis A, etc.)
75.0%
75.0%
Medical check-up
100.0%
100.0%
Sports and recreation program for workers
50.0%
50.0%
Discount agreements with food companies and
others.
75.0%
75.0%
Refreshments: Fruit and yogurt for administrative
positions.
50.0%
50.0%
On-site nutritionist
50.0%
50.0%
Discount agreements with health institutions and
pharmacies.
50.0%
50.0%
Conferences, workshops and talks of interest to
employees and their families.
75.0%
75.0%
Education benefits
Scholarships for academic excellence for employees'
children for university careers
25.0%
25.0%
Discounts on the fees of different educational
programs for employees.
Leaves of absence for study exams in excess of
what is mandated by law
100.0%
75.0%
75.0%
50.0%
203
Leave for marriage, death in the immediate family,
siblings and grandparents in excess of what is
mandated by law
Flexible hours for areas where operations are not
affected (e.g. short Fridays).
Special holidays (Labor Day, Women's Day,
Children's Day, Secretary's Day, etc.)
Additional vacation week for senior positions and
above.
Casual Fridays
Accompanying retirees
Half-birthday (FCCT)
Internal library
Vacation leave during vacation period
Paid vacation leave with vacation bonus
% of operations with this
benefit
Full time
employees
Part time
employees
or temporary
workers
75.0%
75.0%
75.0%
75.0%
100.0%
100.0%
75.0%
75.0%
100.0%
50.0%
25.0%
50.0%
50.0%
75.0%
75.0%
50.0%
25.0%
50.0%
50.0%
75.0%
Gift of summer and winter clothing for administrative
areas
25.0%
25.0%
Spouse's death leave in excess of the law
Moving leave above the law
Blood donation leave above the law
Additional 2 days’ vacation leave for travel over 1000
kms for a minimum of 10 days (DCCT)
Christmas party for employee and family
Christmas gift for employees' children
Extension of leave of absence for death of indirect
family member in excess of what is mandated by law
Home Office
Breastfeeding room
Nursery - Crèche room
Tickets to participate in events.
75.0%
25.0%
50.0%
75.0%
25.0%
50.0%
50.0%
50.0%
25.0%
25.0%
25.0%
25.0%
75.0%
75.0%
100.0%
75.0%
75.0%
75.0%
75.0%
75.0%
50.0%
75.0%
INTEGRATED ANNUAL REPORT 2023204
Economic benefits
% of operations with this benefit
Full time employees
Part time employees or
temporary workers
Free beverage for internal consumption
Birthday/Christmas/other drinks benefit
Free beverage for employees' children's birthdays
School kit, bonus for children under 18 years of age
Housing subsidies
Retirement bonus
Transportation service for all personnel
Canteen service (with some % discount)
Contests for children of employees with the highest GPA
Christmas box
Year-end/Christmas gift
Newborn gift
Products available to employees for internal consumption
Payday (last working day of the month or preceding Friday)
Discount on the purchase of company products
Loans
Discount club (vehicles, properties, services, etc.)
Additional for university or tertiary degree for DCCT employees.
Reimbursement of hotel expenses for DCCT employees with a cap.
Extraordinary salary advance
Payment of medical leave subsidy for first 3 days which are not covered by health
plan.
Galicia bank branch at Montecristo plant
Optional auto/home insurance with company's insurance agreement
Employer's contribution to life insurance and/or incorporation of spouse into the
insurance policy
Gifts for specific celebrations (workers' day, women's day, children's day, secretary's
day, etc.)
Financing of recreational activities (e.g., wedding reception, children's day, etc.).
Merit-based salary review
100.0%
100.0%
75.0%
100.0%
50.0%
100.0%
50.0%
75.0%
25.0%
100.0%
50.0%
50.0%
75.0%
100.0%
75.0%
50.0%
75.0%
75.0%
75.0%
75.0%
50.0%
50.0%
50.0%
75.0%
75.0%
50.0%
75.0%
100.0%
100.0%
50.0%
75.0%
25.0%
75.0%
50.0%
75.0%
25.0%
100.0%
50.0%
50.0%
75.0%
100.0%
75.0%
25.0%
75.0%
50.0%
50.0%
50.0%
50.0%
50.0%
50.0%
75.0%
75.0%
50.0%
50.0%
INTEGRATED ANNUAL REPORT 2023TALENT ATTRACTION AND DEVELOPMENT
Number of new
collaborators hired
2023
(Number of collaborators)
GRI 401-1
205
Argentina
Brazil
Chile
Paraguay
Holding
Under 30 years of age
Between 30 and 50 years
Over 50 years old
Total
Women
33
24
-
57
Men
67
66
1
134
Women
221
186
16
423
Men
905
957
62
1,924
Women
28
30
1
59
Men
47
73
15
135
Argentina corresponds to Andina Argentina and Andina Empaques Argentina. Chile corresponds to Andina Chile, Vital Aguas, Vital Jugos, Envases Central and Reciclar.
Women
Men
Women
Men
12
9
1
22
16
23
2
41
0
2
0
2
New collaborators
hiring rate 2023
(new collaborators / own
staffing)
Under 30 years of age
GRI 401-1
Between 30 and 50 years
Over 50 years old
Total
Argentina
Brazil
Chile
Paraguay
Holding
Women
0.28
0.10
0.00
0.15
Men
0.14
0.03
0.00
0.04
Women
0.40
0.24
0.19
0.30
Men
0.48
0.24
0.09
0.29
Women
0.13
0.05
0.01
0.07
Men
0.07
0.04
0.02
0.04
Women
0.26
0.09
0.08
0.13
Men
0.07
0.04
0.03
0.05
Women
0.00
0.17
0.00
0.11
Argentina corresponds to Andina Argentina and Andina Empaques Argentina. Chile corresponds to Andina Chile, Vital Aguas, Vital Jugos, Envases Central and Reciclar.
Average monthly
turnover rate
GRI 401-1
2020
2021
2022
2023
Argentina
Brazil
0.2%
0.4%
0.5%
0.6%
2.7%
2.4%
2.4%
2.2%
Chile
1.1%
1.2%
1.6%
1.4%
Paraguay
0.3%
0.4%
0.5%
0.3%
Note: Does not include equity investees.
Note: Voluntary turnover rate Coca-Cola Andina 2023: 1.4%.
Argentina corresponds to Andina Argentina and Andina Empaques Argentina. Chile corresponds to Andina
Chile, Vital Aguas, Vital Jugos, Envases Central and Reciclar.
0
1
0
1
Men
0.00
0.05
0.00
0.04
INTEGRATED ANNUAL REPORT 2023Total training hours
2023 by function
category
Total training hours
Women
Men
Average training
hours
2020
2021
2022
2023
Note: Own staffing
2020
2021
2022
2023
Note: Own staffing
40,045
63,715
59,010
88,106
Women
19.4
27.3
21.8
31.4
156,232
253,455
245,879
314,349
Men
11.6
18.5
17.8
22.7
Total
196,277
317,170
304,889
402,455
Total
12.6
19.8
18.5
24.2
206
Total
273
2,140
88,665
Women
Men
Senior Management
Management
Headships
Worker
Salesforce
Administrative
Administrative support staff
Other professionals
Other technicians
44
572
18,818
18,767
4,763
22,944
1,164
17,736
3,299
229
1,568
69,847
149,437
168,204
17,458
18,868
4,907
32,547
19,487
22,221
41,812
6,071
50,283
22,786
Total
88,106
314,349
402,455
Note: Own staffing
Total training hours
2023 by operation
Argentina
Brazil
Women
Men
Total
Women
Men
Total
Women
Chile
Men
Paraguay
Holding
Total
Women
Men
Total
Women
Men
Total
Senior Management
Management
Headships
Worker
Salesforce
-
39
-
-
339
378
0
10
2
49
2
59
-
-
-
217
715
932
44
298
227
312
271
610
-
8
4,329
24,202
28,530
2,525
8,692
11,218
10,144
33,221
43,365
1,705
3,551
5,256
115
5,506
37,046
42,552
4,154
75,211
79,365
9,076
33,308
42,384
567
8,332
8,899
7,025
10,139
1,041
1,781
2,822
31
41
3,872
3,903
321
362
-
-
0
153
182
-
-
0
161
296
-
-
Administrative
11,616
12,314
23,930
4,926
1,070
1,091
2,161
204
34
238
Administrative support staff
Other professionals
Other technicians
-
5
-
-
72
-
77
126
126
2,847
18,090
20,937
-
761
761
452
511
55
-
240
-
295
-
962
-
-
-
-
-
-
-
-
-
3,114
6,127
1,081
81
4,431
10,558
3,928
4,057
5,138
28
998
611
639
18
99
17,650
32,457
50,107
Total
22,062
82,430
104,492
19,939
117,575
137,514
42,084
103,852
145,936
3,695
10,123
13,818
326
369
696
Note: Own staffing
Argentina corresponds to Andina Argentina and Andina Empaques Argentina. Chile corresponds to Andina Chile, Vital Aguas, Vital Jugos, Envases Central and Reciclar.
Average annual
training hours 2023
by function category
GRI 404-1 | CMF 5.8.III
Senior Management
Management
Headships
Worker
Salesforce
Administrative
Administrative support staff
Women
N/A
44.0
47.5
35.5
7.4
22.5
13.7
Men
22.9
34.9
52.7
18.0
8.7
14.9
24.5
Total
27.3
36.9
51.5
19.0
8.4
18.3
21.3
Topics and subjects
covered in the
training sessions
GRI 205-2, 404-2 | CMF 5.8.IV
2020
2021
2022
2023
Job skills development
40.5%
45.9%
43.0%
46.2%
Skills development and
employability
20.4%
16.0%
25.1%
29.5%
Job security
27.2%
16.8%
23.9%
17.0%
Sustainability and
environment
6.5%
18.1%
2.0%
3.8%
Ethics and code of conduct
5.4%
3.2%
5.9%
3.5%
Other professionals
611.6
1,084.9
852.3
Note: Own staffing
Other technicians
Total
Note: Own staffing
33.0
31.4
31.5
22.7
31.7
24.2
INTEGRATED ANNUAL REPORT 2023Average annual
training hours 2023
by operation
Argentina
Brazil
Women
Men
Total
Women
Men
Total
Women
Senior Management
Management
Headships
Worker
Salesforce
Administrative
Administrative support staff
Other professionals
Other technicians
Total
N/A
39.0
56.2
64.0
18.9
63.8
N/A
N/A
N/A
58.7
0.0
56.5
46.1
21.9
19.4
36.1
N/A
N/A
N/A
27.6
0.0
54.0
47.4
24.0
19.3
45.8
N/A
N/A
N/A
31.0
N/A
10.1
17.3
20.6
6.7
14.1
13.9
9.0
42.5
14.2
1.6
9.9
24.3
17.9
6.3
12.4
23.7
1.8
42.2
17.7
207
Paraguay
Holding
Total
Women
Men
Total
Women
Men
Total
Chile
Men
0.0
44.7
1.6
9.9
22.3
18.0
6.4
13.3
20.6
N/A
43.4
97.5
39.3
7.6
12.5
4.0
5.2
1,103.1
1,622.9
1,391.9
42.2
17.1
0.0
49.7
4.9
31.9
4.0
35.6
0.0
N/A
227.0
271.0
44.4
149.0
130.8
121.1
26.2
17.2
19.6
4.8
2.1
5.5
6.3
21.8
18.3
3.4
6.8
13.5
N/A
0.0
N/A
22.7
34.6
19.9
8.1
3.1
11.5
N/A
N/A
15.0
11.3
55.4
21.6
8.0
3.3
12.4
N/A
0.0
28.3
13.0
N/A
2.0
28.7
N/A
N/A
25.4
N/A
0.0
N/A
18.1
0.0
17.1
18.2
N/A
N/A
17.2
0.0
N/A
N/A
13.2
0.0
12.4
21.2
N/A
N/A
23.8
0.0
0.0
N/A
15.1
Note: Own staffing
Argentina corresponds to Andina Argentina and Andina Empaques Argentina. Chile corresponds to Andina Chile, Vital Aguas, Vital Jugos, Envases Central and Reciclar.
Investment in training
CMF 5.8.I
Investment in training (US$)
944,815
967,222
1,118,018
2021
2022
2023
Percentage of revenues
invested in training
Sales (MUS$)
Note: Own staffing
0.03%
2,848
0.03%
3,058
0.04%
3,094
Percentage of
employees with
performance
evaluations
GRI 404-3
Argentina
Brazil
Chile
Paraguay
2020
2021
2022
2023
55.4%
96.5%
86.8%
94.3%
100.0%
100.0%
100.0%
100.0%
97.1%
74.9%
98.2%
88.8%
97.8%
34.8%
97.8%
49.2%
Only Argentina considers seasonal staffing in the calculation. Additionally, in the case of Paraguay, it does not
consider staff with less than 6 months of seniority and in the case of Chile, it does not consider operators or
staff with less than 6 months of seniority.
Note: over own staffing
Argentina corresponds to Andina Argentina and Andina Empaques Argentina. Chile corresponds to Andina
Chile, Vital Aguas, Vital Jugos and Envases Central.
INTEGRATED ANNUAL REPORT 2023208
HEALTH AND SAFETY
Fatality rate:
Own staffing
CMF 5.6
2022
2023
Andina Argentina
Andina Brazil
Andina Chile
Andina Paraguay
Main subsidiaries
Coca-Cola Andina
VJSA
VASA
ECSA
Other consolidated subsidiaries*
Total Coca-Cola Andina
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Occupational disease
rate: Own staffing
CMF 5.6
2022
2023
Andina Argentina
Andina Brazil
Andina Chile
Andina Paraguay
Main subsidiaries
Coca-Cola Andina
VJSA
VASA
ECSA
Other consolidated subsidiaries*
Total Coca-Cola Andina
4.1
0.0
0.0
0.0
0.8
0.0
0.0
0.0
0.0
0.8
1.0
0.0
0.0
0.0
0.2
0.0
0.0
0.0
0.0
0.2
Calculation: No. of fatalities due to occupational accidents / No. of workers x 100,000.
Calculation: No. of occupational diseases / No. of workers x 100.
Accident rate:
Own staffing
CMF 5.6
2022
2023
Andina Argentina
Andina Brazil
Andina Chile
Andina Paraguay
Main subsidiaries
Coca-Cola Andina
VJSA
VASA
ECSA
Other consolidated subsidiaries*
Total Coca-Cola Andina
3.3
0.6
0.8
0.4
1.2
2.5
0.0
1.3
1.8
1.2
2.9
0.7
0.9
0.8
1.2
1.7
1.4
0.7
1.4
1.2
Average days lost
due to accidents:
Own staffing
CMF 5.6
Andina Argentina
Andina Brazil
Andina Chile
Andina Paraguay
Main subsidiaries
Coca-Cola Andina
VJSA
VASA
ECSA
Other consolidated subsidiaries*
Total Coca-Cola Andina
25.6
9.4
18.1
5.5
19.6
29.1
0.0
21.5
27.4
19.9
2022
2023
Calculation: No. of work accidents / No. of workers x 100.
Calculation: days lost due to accidents / No. of work accidents.
Occupational
accident fatality rate:
Own staffing
GRI 403-9
Andina Argentina
Andina Brazil
Andina Chile
Andina Paraguay
Main subsidiaries
Coca-Cola Andina
Other consolidated subsidiaries*
Total Coca-Cola Andina
2022
0.00
0.00
0.00
0.00
0.00
0.00
0.00
2023
0.00
0.00
0.00
0.00
0.00
0.00
0.00
Occupational
accident fatality rate:
Third-party staffing
GRI 403-9
Andina Argentina
Andina Brazil
Andina Chile
Andina Paraguay
Main subsidiaries
Coca-Cola Andina
Other consolidated subsidiaries*
Total Coca-Cola Andina
2022
0.00
0.00
0.00
0.00
0.00
0.00
0.00
Calculation: No. of deaths due to occupational accidents*200,000/HH worked.
Calculation: No. of deaths due to occupational accidents*200,000/HH worked.
30.7
10.2
40.7
17.6
25.9
20.4
11.0
3.0
16.6
25.5
2023
0.03
0.00
0.00
0.00
0.01
0.00
0.01
INTEGRATED ANNUAL REPORT 2023209
Injury rate due
to occupational
accidents with major
consequences: Own
staffing
GRI 403-9
Andina Argentina
Andina Brazil
Andina Chile
Andina Paraguay
Main subsidiaries
Coca-Cola Andina
2022
0.09
0.00
0.00
0.00
0.02
2023
0.03
0.00
0.00
0.00
0.01
Injury rate due
to occupational
accidents with major
consequences:
Third-party staffing
GRI 403-9
Andina Argentina
Andina Brazil
Andina Chile
Andina Paraguay
Main subsidiaries
Coca-Cola Andina
2022
0.12
0.00
0.00
0.00
0.04
2023
0.00
0.00
0.00
0.00
0.00
Calculation: No. of injuries due to occupational accidents with major consequences x200,000/HH worked.
Note: Does not consider other consolidated subsidiaries.
Calculation: No. of injuries due to occupational accidents with major consequences x200,000/HH worked.
Note: Does not consider other consolidated subsidiaries.
Labor injury rate
(LTIR): Own staffing
GRI 403-9
Andina Argentina
Andina Brazil
Andina Chile
Andina Paraguay
Main subsidiaries
Coca-Cola Andina
2022
3.16
0.58
0.69
0.32
1.08
2023
2.78
0.58
0.84
0.62
1.07
Labor injury rate
(LTIR): Third-party
staffing
GRI 403-9
Andina Argentina
Andina Brazil
Andina Chile
Andina Paraguay
Main subsidiaries
Coca-Cola Andina
2022
0.58
0.00
1.62
0.15
0.88
2023
0.66
0.00
1.24
0.10
0.73
Calculation: No. of injuries due to occupational accidents x200,000/HH worked.
LTIR = Lost Time Incident Rate, frequency rate, number of lost time accidents per 200,000 hours worked.
Note: Does not consider other consolidated subsidiaries.
Calculation: No. of occupational injuries x200,000/HH worked.
LTIR = Lost Time Incident Rate, frequency rate, number of lost time accidents per 200,000 hours worked.
Note: Does not consider other consolidated subsidiaries.
Accident rate (LTIR):
Own staffing + third
parties
GRI 403-9
Andina Argentina
Andina Brazil
Andina Chile
Andina Paraguay
Main subsidiaries
Coca-Cola Andina
Other consolidated
subsidiaries*
Total Coca-Cola Andina
2022
1.84
0.51
1.23
0.22
1.00
1.26
1.01
2023
1.63
0.51
1.07
0.30
0.93
1.17
0.94
Days lost due to
accidents rate (LTISR):
Own + third parties’
staffing
GRI 403-9
Andina Argentina
Andina Brazil
Andina Chile
Andina Paraguay
Main subsidiaries
Coca-Cola Andina
Other consolidated
subsidiaries*
Total Coca-Cola Andina
2022
49.0
4.8
14.8
2.7
18.0
20.8
18.1
Calculation: No. of occupational injuries x200,000/HH worked.
LTIR = Lost Time Incident Rate, frequency rate, number of lost time accidents per 200,000 hours worked.
Target LTIR 2023 for main subsidiaries is 0.95.
Calculation: N° days lost due to accidents x200,000/HH worked.
LTISR = Lost Time Injury Severity Rate, number of days lost per 200,000 hours worked.
Occupational disease
rate: Own + third
parties’ staffing
GRI 403-10
Andina Argentina
Andina Brazil
Andina Chile
Andina Paraguay
Main subsidiaries
Coca-Cola Andina
2022
1.91
0.00
0.00
0.00
0.45
Calculation: No. of persons with occupational disease x200,000/HH worked.
Note: Does not consider other consolidated subsidiaries.
2023
53.4
5.3
28.6
5.2
23.9
18.5
23.8
2023
0.45
0.00
0.00
0.00
0.11
INTEGRATED ANNUAL REPORT 2023210
COMMUNITY
Food loss
[Tn/year]
GRI: 306-4; 306-5
2020
2021
2022
2023
Food loss and waste
35,814
29,846
39,599
47,251
Used for alternative
purposes
2,128
904
1,124
2,662
Total Coca-Cola Andina
33,686
28,942
38,475
44,589
Number of
beneficiaries in the
community
[Quantity/year]
GRI 413-1
Argentina
Brazil
Chile
Paraguay
2020
2021
2022
2023
352,597
387,644
493,026
310,369
310,385
38,697
29,967
29,713
1,036,180
159,671
217,589
577,144
46,520
83,513
68,204
117,308
Total Coca-Cola Andina
1,745,682
669,525
808,786
1,034,534
Volunteer hours
(hrs/year)
GRI 413-1
2020
2021
2022
2023
Argentina
Brazil
Chile
Paraguay
907
252
849
-
870
312
13
-
Total Coca-Cola Andina
2,008
1,195
343
364
35
-
742
701
813
402
-
1,916
Liters of beverage
donated
(liters/year)
GRI 413-1
Argentina
Brazil
Chile
Paraguay
2020
2021
2022
2023
945,117
377,737
678,283
271,847
122,787
196,604
36,046
111,207
549,124
280,783
407,588
2,136,142
511,141
48,866
2,253
142,733
Total Coca-Cola Andina
2,128,169
903,990
1,124,169
2,661,929
INTEGRATED ANNUAL REPORT 2023211
Comment
NORMS AND STANDARDS INDEX
CMF-461 INDEX
CMF 1
2. Entity Profile
2.1.
2.2.
2.3.
Mission, vision, purpose and values
Historical information of the entity
Ownership
2.3.1
2.3.2
2.3.3
2.3.4
2.3.4.i
2.3.4.ii
Control situation
Significant changes in ownership or control
Identification of partners or majority shareholders
Shares, their characteristics and rights
Description of the series of actions
Dividend policy
2.3.4.iii
Statistical information
2.3.4.iii.a
Dividends
2.3.4.iii.b
Transactions in stock exchanges
2.3.4.iii.c
Number of shareholders
2.3.5
Other securities issued by the entity
3. Corporate
Governance
3.1
Governance framework
3.1
3.1.i
3.1.ii
3.1.iii
3.1.iv
3.1.v
3.1.vi
Organizational Chart
Assurance and evaluation of corporate governance
Approach to sustainability in business
Detection and Management of Conflicts of Interest
Concerns of key stakeholders
Promotion of innovation, research and development
Detection and reduction of organizational, social or cultural barriers
3.1.vii
Identification of diversity of skills, knowledge, conditions, experiences and visions
3.2
Board of Directors
3.2.i
3.2.ii
3.2.iii
3.2.iv
3.2.v
Identification of its members
Income of the members of the Board of Directors
Policy for the hiring of experts by the Board of Directors
Knowledge matrix
Induction of New Members
Page
5,10,47,66
12
32,131-132,134
131
131-132, 134
130
135
135
136-137
130
137
26
27, 46
16, 26-27, 47, 53, 66
43-44, 46-47
16-18
88-91
46, 66
26, 47, 66
29-31
35
34
33
32
INTEGRATED ANNUAL REPORT 2023
Frequency of meetings with risk management, internal audit and social responsibility units
Page
38
Comment
Reports on matters related to environmental and social matters
27, 33, 36, 48, 53
212
3.2.vi
3.2.vii
3.2.viii
3.2.ix
Field visits
Collective and/or individual performance
3.2.ix.a
Detection of areas in which the Board of Directors can be trained
3.2.ix.b
Detection and reduction of organizational, social or cultural barriers of the board of directors
3.2.ix.c
Hiring of consultants to evaluate the performance and functioning of the Board of Directors.
3.2.x
3.2.xi
3.2.xii
Minimum number of regular meetings
Change in internal organization and operation in contingency or crisis situations
System of access to information for board members
3.2.xii.a
System of access to information for board members: minutes and documents
3.2.xii.b
System for access to information for board members: minutes
3.2.xii.c
System of access to information for the members of the Board of Directors: complaints channel
3.2xii.d
System of access to information for Board members: final text of the minutes of each meeting.
3.2.xiii
Formation of the Board of Directors
3.2.xiii.a
Composition of the Board of Directors: men and women
3.2.xiii.b
Formation of the Board of Directors: nationality
3.2.xiii.c
Composition of the Board of Directors: age range
3.2.xiii.d
Composition of the Board of Directors: seniority in the organization
3.2.xiii.e
Conformation of the Board of Directors: Disability status
3.2.xiii.f
Conformation of the Board of Directors: salary gap
3.3
Board Committees
3.3.i
3.3.ii
3.3.iii
3.3.iv
3.3.v
3.3.vi
Description of the role and main functions of committees
Identification of its members
Committee members' incomes
Main activities carried out by the committee during the year
Hiring of consultants and expenses
Directors' Committee under Article 50 bis of Law No. 18,046
3.3.vii
Frequency of reporting to the Board of Directors
3.4
Chief Executives
3.4.i
3.4.ii
3.4.iii
3.4.iv
Position, name, RUT, profession, and date since the position has been held
Amount of compensation received by chief executive officers
Compensation plans or special benefits plans for senior executives
Percentage of ownership interest of the issuer
3.5
Adherence to national or international codes
33
34
34
33
34
33
33
34
34
34
45
34
33, 196
33, 196
196
196
196
35
36-37
36-37
35
36-37
34
38
36-37
39-41
39, 42
42
42, 132
32
INTEGRATED ANNUAL REPORT 2023
213
Comment
3.6
Risk management
3.6.i
3.6.ii
3.6.ii.a
3.6.ii.b
3.6.ii.c
3.6.ii.d
3.6.ii.e
General guidelines established by the Board of Directors
Risks and opportunities that could materially affect business performance and financial condition
Risks and opportunities inherent to the entity's activities
Information security risks
Risks related to free competition
Consumer health and safety risks
Other risks and opportunities arising from impacts on the environment or society, generated directly
or indirectly
3.6.iii
Detection of risks and how the relatively more significant risks are identified
3.6.iv
3.6.v
3.6.vi
3.6.vii
3.6.viii
3.6.ix
3.6.x
3.6.xi
3.6.xii
Role of the Board of Directors, or administrative body, and senior management, in the detection,
evaluation, management and monitoring of risks
Risk Management Unit
Internal auditing unit or equivalent
Code of Ethics or Code of Conduct or equivalent document
Information dissemination and training programs on the policies, procedures, controls and codes
implemented for risk management.
Channel available to its personnel, shareholders, customers, suppliers and/or third parties outside
the entity, for the reporting of possible irregularities or illicit acts.
Succession plan for the general manager and other principal executives
Review of salary structures and compensation policies by the Board of Directors
Salary structures and compensation and indemnification policies for the chief executive officer and
other key executives
3.6.xiii
Crime prevention model implemented in accordance with Law No. 20,393
3.7
Relationship with stakeholders and the general public
3.7.i
3.7.ii
3.7.iii
3.7.iv
Stakeholder Relations and Media Relations Unit
Continuous improvement procedure for processes of preparation and dissemination of disclosures
made by the entity to the market.
Procedure for shareholders to be informed in advance of the shareholders' meeting at which
directors are to be elected about the characteristics, capabilities and visions of the nominees.
System or procedure that allows shareholders to participate and exercise their voting rights by
remote means
4. Strategy
4.1
4.2
4.3
Time horizons
Strategic objectives
Investment plans
Page
47-48
50-55
50-55
57
56
56
56
49
38, 48
38, 48
38, 48-49
28, 46
28, 49
45
62
42
42
43
21-22
14
32-33
135
172
16, 47
19-20
INTEGRATED ANNUAL REPORT 2023
5. Persons
5.1
Staffing
5.1.1
5.1.2
5.1.3
5.1.4
5.1.5
Number of persons by sex
Number of persons by nationality
Number of people by age range
Length of service
Number of people with disabilities
5.2
5.3
5.4
Labor Formality
Job adaptability
Pay equity by gender
5.4.1
5.4.2
Equity policy
Wage gap (Mean and Median)
5.5
Workplace and sexual harassment
5.6
5.7
5.8
Occupational safety
Postnatal leave
Training and benefits
5.8.i
5.8.ii
5.8.iii
5.8.iv
Total amount of monetary resources and the percentage they represent of income
Total number of trained personnel and the percentage that this number represents of the total
staffing
Average Annual Training Hours
Subjects covered by the training courses
5.9
Subcontracting policy
214
Comment
During 2023, 3 complaints of sexual harassment were
registered in Chile, all of which were referred to the
respective Provincial or Communal Labor Inspections;
and 15 complaints of labor harassment, filed with
People Management, which were investigated
internally in accordance with the provisions of the
Company’s Internal Regulations of Order, Hygiene and
Safety.
In Brazil, there were 6 complaints of labor harassment,
one of which was filed with the competent labor
authority in that country. The regular procedure
established in each jurisdiction was followed for the
treatment of each of them.
In 2023, the Company trained 7,987 collaborators in
labor and sexual harassment issues.
Although the Company does not have a transverse
subcontracting policy, each of the operations has
procedures that regulate the subcontracting of
personnel performing functions within the Company,
which incorporate the guidelines of local laws related
to the Company’s joint and several liability.
Page
197
198
199
200
201
196-197
197
68
201
47, 67
72, 208
68, 202
64, 68, 203
64, 207
64
206
206
28
INTEGRATED ANNUAL REPORT 2023
6. Business Model
6.1
Industrial sector
6.1.i
6.1.ii
6.1.iii
6.1.iv
6.1.v
6.1.vi
6.2
Business
Nature of the products and/or services
Competition in the industrial sector
Legal or regulatory framework that regulates or affects the industry in which the company
participates
Domestic or foreign regulatory entities with oversight powers over the entity
Main stakeholders
Affiliation to guilds, associations or organizations
6.2.i
6.2.ii
6.2.iii
6.2.iv
6.2.v
6.2.vi
6.2.vii
Main goods produced and/or services rendered and the main markets in which these products are
marketed
Sales Channels and Distribution Methods
Number of suppliers that individually represent at least 10% of the total purchases made during the
period.
Number of customers that individually account for at least 10% of the segment's revenue
Main brands used in the marketing of goods and services
Patents owned by the entity
Principal licenses, franchises, royalties and/or concessions owned by the entity
6.2.viii
Other external environmental factors relevant to business development
6.3
6.4
Stakeholders
Properties and facilities
6.4.i
6.4.ii
6.4.iii
Most relevant characteristics of main properties
Natural resource extraction companies: Identification of concession areas and/or land owned by the
company
Ownership status of the facilities or some other type of contract, such as financial or operating
leasing
6.5
Subsidiaries, associates and investments in other companies
6.5.1
6.5.1.i
6.5.1.ii
Subsidiaries and associates
Individualization, domicile and legal nature.
Subscribed and paid-in capital
6.5.1.iii
Corporate purpose and clear indication of the activity or activities it carries out
6.5.1.iv
Name(s) and surname(s) of the director(s), administrator(s) and general manager.
6.5.1.v
Current percentage of ownership of the parent company or investing entity
6.5.1.vi
6.5.1.vii
Percentage represented by the investment in each subsidiary or associate out of the total individual
assets of the parent company
Indication of the name and surname(s) of the director, general manager or main executives of the
parent company or investing entity that hold some of these positions in the subsidiary or associate.
215
Comment
Page
10
78
129
129
21-22
23
80, 173
13, 84
127
84, 175
80, 173
155
154-155
50-52, 56
21-23
149-153
-
Not applicable due to the nature of the business
149-153
139-146
139-146
139-146
139-146
139-146
139-146
139-146
INTEGRATED ANNUAL REPORT 2023
216
Comment
The Company does not have investments representing
more than 20% of the total assets of the entity.
The Company does not have investments representing
more than 20% of the total assets of the entity.
The Company does not have investments representing
more than 20% of the total assets of the entity.
The Company does not have investments representing
more than 20% of the total assets of the entity.
6.5.1.viii
Clear and detailed description of business relationships with subsidiaries or associates
6.5.1.ix
Brief list of acts and contracts entered into with subsidiaries or associates
6.5.1.x
Schematic table showing ownership relations
6.5.2
Investment in other companies
6.5.2.i
Individualization of them and their legal nature.
6.5.2.ii
Percentage of participation.
6.5.2.iii
Description of the main activities performed.
6.5.2.iv
Percentage of the company's individual total assets represented by these investments.
7. Supplier
Management
7.1
Payment to suppliers
7.1.i
7.1.ii
7.1.iii
7.1.iv
7.1.v
Number of Invoices paid
Total amount paid (millions of pesos)
Total amount of interest for late payment of invoices (millions of pesos)
Number of Suppliers
Number of agreements registered in the Register of Agreements with Exceptional Payment Periods
kept by the Ministry of Economy.
7.2
Supplier evaluation
Page
139-146
139-146
138
139
-
-
-
-
124
193-195
193-195
193-195
192
195
125, 192
INTEGRATED ANNUAL REPORT 2023
217
8. Indicators
8.1
Legal and regulatory compliance
Page
Comment
8.1.1
Legal and regulatory compliance: in relation to customers
8.1.2
Legal and regulatory compliance: in relation to its employees
8.1.3
Legal and Regulatory Compliance: Environmental
8.1.4
Legal and regulatory compliance: Free competition
8.1.5
Legal and regulatory compliance: Other
8.2
Sustainability indicators by type of industry
Summary of essential or material events disclosed by the entity during the annual period
During 2023, the Company was not sanctioned for
regulatory non-compliance related to customer rights
or for violations of Law No. 19,496 on Consumer
Rights Protection.
During 2023, the Company was sanctioned for 46
regulatory non-compliances related to the rights of its
workers in Brazil, for a total amount of R$216,435.9,
while in Chile it was sanctioned for 11 non-
compliances for a total of Ch$25 million.
The Company has an Integrated Management System
(IMS) that establishes procedures that allow it to
monitor compliance with environmental regulations,
which is certified annually under ISO14001 standards.
During 2023, the Company had no enforceable
sanctions from the Superintendency of the
Environment (SMA) or equivalent agencies in foreign
jurisdictions. The Company has no compliance plans
or environmental damage remediation plans.
During 2023, the Company was not sanctioned for
regulatory non-compliance that could affect free
competition.
During 2023, the Company was not sanctioned for
regulatory non-compliance with Law 20,393, which
establishes the criminal liability of legal entities.
-
71
-
46, 56
43-44, 47
218-219
157-159
A faithful synthesis of the comments and proposals relating to the progress of the company's business, made by
shareholders and the Directors' Committee.
135
Availability of the entity's financial statements on the Financial Market Commission's website and on the entity's
own website.
160-168
9. Relevant or
essential facts
10. Shareholder and
Directors’ Committee
comments
11. Financial reporting
INTEGRATED ANNUAL REPORT 2023
218
Comment
Comment
SASB INDEX
CMF 8.2
Food and beverage sector - non-alcoholic beverages
Industry Code: fb-nb
Subject
Code
Accounting Parameter
General Indicators
FB-NB-000.A
Volume of products sold
Category
Quantitative
Unit of
Measure
Millions of
hectoliters
General Indicators
FB-NB-000.B
Number of production facilities
Quantitative
Number
General Indicators
FB-NB-000.C
Total road miles traveled by the fleet
Quantitative
Miles
Subject
Code
Accounting Parameter
Category
Unit of
Measure
Fleet fuel management
FB-NB-110a.1
(1) Total amount of fuel consumed by vehicles in your fleet
Quantitative
Gigajoules (GJ)
Fleet fuel management
FB-NB-110a.1
(2) Percentage of the total amount of fuel consumed by vehicles in its
fleet that is renewable fuel.
Quantitative
Percentage (%)
Energy management
FB-NB-130a.1
(1) Total energy consumed
Quantitative
Gigajoules (GJ)
Energy management
FB-NB-130a.1
(2)Percentage of energy consumed that came from the electricity grid
Quantitative
Percentage (%)
Energy management
FB-NB-130a.1
(3) Percentage of energy consumed that is renewable energy
Quantitative
Percentage (%)
Page
175
6
190
Page
190
190
186
186
186
Water management
FB-NB-140a.1
(1) Total water withdrawal
Water management
FB-NB-140a.1
(2) Total water consumed
Water management
FB-NB-140a.1
Water management
FB-NB-140a.1
(3) Percentage of total water withdrawn at sites with high or extremely
high initial water stress.
(4) Percentage of total water consumed at sites with high or extremely
high initial water stress.
Quantitative
Quantitative
Thousands of
m3
Thousands of
m3
177-179
177-179
Quantitative
Percentage (%)
177-179
Quantitative
Percentage (%)
177-179
Water management
FB-NB-140a.2
Description of water management risks and analysis of strategies and
practices to mitigate them.
Debate and
analysis
N/A
103-105,107-109
Health and nutrition
FB-NB-260a.1
(1) Revenues from non-caloric and low-caloric beverages
Quantitative
Health and nutrition
FB-NB-260a.1
(2) Revenues from beverages without added sugar
Quantitative
Health and nutrition
FB-NB-260a.1
(3) Revenues from artificially sweetened beverages
Quantitative
Currency to
communicate
Currency to
communicate
Currency to
communicate
174
174
174
Health and nutrition
FB-NB-260a.2
Analysis of the process of identification and management of products
and ingredients related to nutritional and health concerns of
consumers.
Debate and
analysis
N/A
81-82
Product labeling and marketing
FB-NB-270a.1
(1) Percentage of advertisements made for children
Quantitative
Percentage (%)
Product labeling and marketing
FB-NB-270a.1
(2) Percentage of advertisements for children promoting products that
comply with dietary recommendations.
Quantitative
Percentage (%)
Product labeling and marketing
FB-NB-270a.2
Product labeling and marketing
FB-NB-270a.2
(1) Revenues from products labeled as containing genetically modified
organisms (GMOs)
Quantitative
(2) Revenues from products labeled as not containing genetically
modified organisms (GMO)
Quantitative
Currency to
communicate
Currency to
communicate
81
81
81
81
INTEGRATED ANNUAL REPORT 2023
219
Subject
Code
Accounting Parameter
Category
Unit of
Measure
Page
Comment
Product labeling and marketing
FB-NB-270a.3
Number of incidents of non-compliance with regulatory or industry
codes for labeling or marketing
Quantitative
Number
Product labeling and marketing
FB-NB-270a.4
Total amount of monetary losses as a result of legal proceedings
related to labeling or marketing practices.
Quantitative
Currency to
communicate
Packaging life cycle management
FB-NB-410a.1
(1) Total weight of containers (including primary and secondary
packaging)
Quantitative
Metric tons (t)
Packaging life cycle management
FB-NB-410a.1
(2) Percentage of total weight of packaging made from recycled or
renewable materials.
Quantitative
Percentage (%)
Packaging life cycle management
FB-NB-410a.1
(3) Percentage of total weight of packaging that is recyclable, reusable
or compostable.
Quantitative
Percentage (%)
-
-
182
182
96
Packaging life cycle management
FB-NB-410a.2
Analysis of strategies to reduce the environmental impact of packaging
throughout its life cycle.
Debate and
analysis
N/A
95, 101
Environmental and social impacts of
the ingredient supply chain
FB-NB-430a.1
(1.a) Audit of suppliers' social and environmental responsibility:
nonconformity rate for major nonconformities
Quantitative
Rate
Environmental and social impacts of
the ingredient supply chain
FB-NB-430a.1
(1.b) Supplier social and environmental responsibility audit:
non-conformance rate for minor non-conformities
Quantitative
Rate
Environmental and social impacts of
the ingredient supply chain
FB-NB-430a.1
(2.a) Audit of suppliers' social and environmental responsibility: rate of
corrective actions for significant nonconformities
Quantitative
Rate
Environmental and social impacts of
the ingredient supply chain
FB-NB-430a.1
(2.b) Audit of suppliers' social and environmental responsibility: rate of
corrective actions for minor nonconformities
Quantitative
Rate
Supply of ingredients
FB-NB-440a.1
Percentage of beverage ingredient costs sourced from regions with
high or extremely high initial water stress
Quantitative
Percentage (%)
by cost
Supply of ingredients
FB-NB-440a.2
List of priority beverage ingredients and description of sourcing risks
due to environmental and social considerations
Debate and
analysis
N/A
195
195
195
195
-
-
No non-compliance, fines or sanctions were detected
regarding product labeling information, marketing
communications, regulations or codes to which
Coca-Cola Andina has voluntarily adhered to, in the
reported period.
No non-compliance, fines or sanctions were detected
regarding product labeling information, marketing
communications, regulations or codes to which
Coca-Cola Andina has voluntarily adhered to, in the
reported period.
Although there is an evaluation of the most relevant
suppliers for the business based on water management
criteria (among others), there is no record of whether the
operation associated with the supply is in a water stress
zone, so this indicator was omitted in this period.
Although there is traceability of ingredients and
associated suppliers, there is no record of whether the
operation associated with the supply is in a water stress
zone, so this indicator was omitted for this period.
INTEGRATED ANNUAL REPORT 2023GRI CONTENT INDEX
Statement of Use: Coca-Cola Andina has presented the information cited in this GRI content index for the period from
January 1 to December 31, 2023 with reference to the GRI Standards
GRI 1 USED
GRI 1: Fundamentals 2021
General Content
2-1 Organization details
2-2 Entities included in the organization's sustainability reports.
2-3 Reporting period, frequency and point of contact
2-4 Information reflections
2-5 External warranty
2-6 Activities, value chain and other business relationships
2-7 Employees
2-8 Non-employee workers
2-9 Governance structure and composition
2-10 Nomination and selection of the highest governance body
2-11 Chairman of the highest governance body
2-12 Role of the highest governance body in overseeing the management of impacts
2-13 Delegation of responsibility for impact management
2-14 Role of the highest governance body in sustainability reporting
GRI 2: General Contents
2021
2-15 Conflicts of interest
2-16 Communication of critical concerns
2-17 Collective knowledge of the highest governance body
2-18 Evaluation of the performance of the highest governance body
2-19 Compensation policies
2-20 Process for determining compensation
2-21 Annual total compensation ratio
2-22 Sustainable Development Strategy Statement
2-23 Policy commitments
2-24 Embedding Policy Commitments
2-25 Processes for remediation of negative impacts
2-26 Mechanisms for seeking advice and raising concerns
2-27 Compliance with laws and regulations
2-28 Associations and membership
2-29 Approach to Stakeholder Engagement
GRI 2: General Contents
2021
2-30 Collective bargaining agreements
Page
5, 10
5
5
112
5
10, 13, 77-80, 84, 124-127,
139-148, 154-155, 192-193
196-197
197
26-27, 29-31, 36
32
29, 32
26-27
27
5, 38, 48
44
38, 45
34
34
35
35, 42
-
3-4
46-47
46-47
16-18, 50-51, 54-56,
170-171, 175
45
217
23
21-22
71
220
Comment
Omitted due to confidentiality
Indicator reported in line with NCG-461 indicators
8.1.1 and 8.1.2.
For those collaborators not covered by collective
bargaining agreements, labor conditions in
Argentina are governed by the Labor Contract
Law, regulatory standards and the individual
contract with Andina, aligned with internal
regulations and local corporate policies. In Chile,
the company may extend benefits to non-
unionized workers, who must pay the
corresponding fee agreed with each union.
INTEGRATED ANNUAL REPORT 2023Material Issues
GRI 3: Material Topics
2021
3-1 Process for determining material issues
3-2 List of material topics
CATEGORY: Sustainable Leadership
Material Subject::
Market leadership,
growth and cost
control
GRI 3: Material Topics
2021
GRI 201: Economic
Performance 2016
Material Topic
Geopolitical context
of countries and
markets.
GRI 3: Material Topics
2021
This material topic has no
specific GRI Standard
associated with it.
3-3 Management of material issues
201-1 Direct economic value generated and distributed
201-2 Financial implications and other risks and opportunities due to climate change
3-3 Management of material issues
INFORMATION MATERIAL SUBJECT MATTER - Geopolitical context of countries and markets
11
221
Comment
Page
14
15
17-18, 77, 170
24
53
17-18, 11, 170
Material Topic
Regulatory
Compliance and
Business Ethics
GRI 3: Material Topics
2021
3-3 Management of material issues
205-1 Operations assessed for corruption-related risks
17-18, 28, 43-47, 170
43-44, 50-51
205-2 Communication and training on anti-corruption policies and procedures
28, 46-47, 124-125, 206
GRI 205: Anti-Corruption
2016
GRI 206: Anti-
Competitive Behavior
2016
GRI 3: Material Topics
2021
This material topic has no
specific GRI Standard
associated with it.
GRI 3: Material Topics
2021
This material topic has no
specific GRI Standard
associated with it.
Material Subject
Sustainable strategy
and the ESG view of
business
Material Topic
Digital Transformation
and Innovation
205-3 Confirmed incidents of corruption and actions taken
206-1 Legal actions for anticompetitive behavior, antitrust and monopoly practices
-
-
No cases of corruption of public officials, money
laundering, financing of terrorism or unfair
competition were detected during the reporting
period. There is also no information regarding legal
proceedings related to corruption that have been
brought against the Company or its employees
during the reporting period.
Embotelladora Andina does not have or has not
filed any legal actions against it related to unfair
competition, antitrust and/or anti-competitive
practices pending or completed in 2023.
3-3 Management of material issues
16-18, 170
MATERIAL SUBJECT INFORMATION - Sustainable strategy and the ESG approach to business
16-18
3-3 Management of material issues
17-18, 88-91, 170
MATERIAL SUBJECT INFORMATION - Sustainable strategy and the ESG approach to business
88-91
INTEGRATED ANNUAL REPORT 2023222
Page
Comment
CATEGORY: Circular perspective
Material Subject:
Circularity of
packaging
(returnability and
recovery)
GRI 3: Material Topics
2021
3-3 Management of material issues
GRI 301: Materials 2016
301-1 Materials used by weight or volume
301-2 Recycled input materials used
301-3 Recovered products and their packaging materials
Material Topic
Waste management
GRI 3: Material Topics
2021
3-3 Management of material issues
306-1 Waste generation and significant waste-related impacts
306-2 Management of significant waste-related impacts
GRI 306: Waste 2020
306-3 waste generated
306-4 waste diverted for disposal
306-5 waste for disposal
CATEGORY: Water Awareness
Material Subject:
Water management
and water scarcity
GRI 3: Material Topics
2021
3-3 Management of material issues
303-1 Interactions with water as a shared resource
303-2 Management of impacts related to water discharge
GRI 303: Water and
Effluents 2018
303-3 Water withdrawal
303-4 Water discharge
303-5 Water consumption
17-18, 95-102, 170
100, 183
100, 181
182
17-18, 95-102, 170
50-51, 95, 102
102
184
184-185, 210
184-185, 210
17-18, 103-109, 170
103-105, 108-109
103, 108
178
108, 179
177-179
INTEGRATED ANNUAL REPORT 2023223
Page
Comment
CATEGORY: Climate Action
Material Topic
Climate change and
emissions
GRI 3: Material Topics
2021
3-3 Management of material issues
305-1 Direct (Scope 1) GHG emissions
305-2 Indirect energy (Scope 2) GHG emissions
305-3 Other indirect GHG emissions (Scope 3)
305-4 Intensity of GHG emissions
GRI 305: Emissions 2016
305-5 Reduction of GHG emissions
305-6 Emissions of ozone-depleting substances (ODS)
305-7 Oxides of nitrogen (NOX), sulfur oxides (SOX) and other significant air emissions
Material Topic:
Promotion of energy
transition and use of
renewable energies
GRI 3: Material Topics
2021
3-3 Management of material issues
302-1 Energy consumption within the organization
302-2 Energy consumption outside the organization
GRI 302: Energy 2016
302-3 Energy intensity
302-4 Reduction of energy consumption
302-5 Reductions in energy requirements for products and services
17-18, 110-114, 170
110, 112, 189
110, 112, 189
110, 112, 189
112, 190
111, 189
-
-
17-18, 110-114, 170
186-188
186
187
186-187
187
Reported in CO2 equivalent tons for scope1:
CO2 = 71,691; CH4 = 57; HFCs = 5,742.
Reported in CO2 equivalent tons for Scope 1. Our
methodology does not include SOX reporting:
N2O = 413
INTEGRATED ANNUAL REPORT 2023224
Page
Comment
CATEGORY: Diverse, Safe and Committed Team
Material Topic:
Health and safety of
employees
GRI 3: Material Topics
2021
3-3 Management of material issues
403-1 Occupational health and safety management system
403-2 Hazard identification, risk assessment and incident investigation
403-3 Occupational health services
403-4 employee participation, consultation and communication on occupational health and safety
GRI 403: Occupational
Health and Safety 2018
403-5 Occupational health and safety training for workers
403-6 Workers' health promotion
403-7 Prevention and mitigation of occupational health and safety impacts directly related to
commercial relations
403-8 Workers covered by an occupational health and safety management system
403-9 Work-related injuries
403-10 Work-related health and disease
Material Topic:
Promoting diversity,
gender equity and
inclusion
GRI 3: Material Topics
2021
GRI 405: Diversity and
Equal Opportunity 2016
3-3 Management of material issues
405-1 Diversity of governance bodies and employees
405-2 ratio of base salary and remuneration of women to men
Material Topic: :
Talent attraction,
retention and
development
GRI 3: Material Topics
2021
3-3 Management of material issues
GRI 404: Training and
Education 2016
404-1 Average hours of training per year per employee
404-2 Programs to upgrade employee skills and transition assistance programs
404-3 Percentage of employees receiving regular performance and professional development
reviews.
Material Topic:
Purpose and internal
climate
GRI 3: Material Topics
2021
3-3 Management of material issues
17-18, 72-75, 170
72, 74, 172, 209
74
74
75
75
68, 203
74
72
208-209
74, 209
17-18, 66-68, 170
196-197,199
201
17-18, 62-63, 170
206
65, 67, 206
207
17-18, 60, 69-70, 170
GRI 406: Non-
Discrimination 2016
406-1 Incidents of discrimination and corrective actions taken
-
Material Topic: :
Labor and union
relations
GRI 3: Material Topics
2021
3-3 Management of material issues
GRI 402: Worker-
Company Relations 2016
402-1 Minimum notice periods for operational changes
"GRI 407: Freedom of
association and
collective bargaining
2016"
407-1 Operations and suppliers in which the right to freedom of association and collective
bargaining may be at risk
17-18, 71, 170
-
71, 125
In Andina Argentina there are currently 4 cases
associated with alleged acts of discrimination.
These investigations are still pending and there is
no definitive conclusion as to whether or not the
discrimination complained of was established.
In spite of the absence of a formal procedure
within the organization, it has been stipulated that
the minimum notice period shall be provided in
accordance with the regulatory definitions
applicable at the country level.
INTEGRATED ANNUAL REPORT 2023CATEGORY: Supply Chain Management
GRI 3: Material Topics
2021
Material Topic:
Responsible sourcing
(supply chain
management)
3-3 Management of material issues
17-18, 124-127, 170
Page
Comment
225
GRI 308: Supplier
Environmental
Assessment 2016
GRI 414: Supplier Social
Assessment 2016
308-1 New suppliers that were selected using environmental criteria
308-2 Negative environmental impacts on the supply chain and actions taken
414-1 New suppliers that were selected using social criteria
414-2 Negative social impacts of the supply chain and actions taken
Although ESG evaluations of suppliers are
conducted, new suppliers are not selected based
on environmental or social criteria (0%).
Although ESG evaluations of suppliers are
conducted, new suppliers are not selected based
on environmental or social criteria (0%).
-
125, 192
-
125, 192
CATEGORY: Closeness to our customers
Material Topic:
Customer
Relationship and
Satisfaction
GRI 3: Material Topics
2021
This material topic has no
specific GRI Standard
associated with it.
3-3 Management of material issues
17-18, 83-87, 170
INFORMATION MATERIAL SUBJECT MATTER - Customer relations and satisfaction
83-87
INTEGRATED ANNUAL REPORT 2023226
Page
Comment
CATEGORY: Portfolio, Quality and Nutrition
Material Topic:
Portfolio breadth and
value strategy
Material Topic:
Nutrition and Healthy
Lifestyles
Material Topic:
Health and Product
Safety
GRI 3: Material Topics
2021
This material topic has no
specific GRI Standard
associated with it.
GRI 3: Material Topics
2021
This material topic has no
specific GRI Standard
associated with it.
GRI 3: Material Topics
2021
GRI 416: Customer
Health and Safety 2016
3-3 Management of material issues
17-18, 79-80, 170
INFORMATION MATERIAL SUBJECT MATTER - Portfolio breadth and value strategy
79-80
3-3 Management of material issues
17-18, 81-82, 170
INFORMATION MATERIAL SUBJECT MATTER - Nutrition and healthy lifestyles
81-82
3-3 Management of material issues
416-1 Assessment of the health and safety impacts of product and service categories
17-18, 81, 170
81, 172, 174
416-2 Incidents of non-compliance on health and safety impacts of products and services
-
There are no non-compliance cases related to
product impacts on consumer health and safety in
2023.
Material Topic:
Responsible
Marketing and
Labeling
GRI 3: Material Topics
2021
3-3 Management of material issues
417-1 Requirements for information and labeling of products and services
417-2 Incidents of non-compliance of product and service information and labeling
GRI 417: Marketing and
Labeling 2016
417-3 Incidents of non-compliance regarding marketing communications
CATEGORY: Connecting with communities
Material Topic:
Economic
development,
employment
and local
entrepreneurship
Material Topic
Relationship with
communities,
donations and
public-private
alliances
GRI 3: Material Topics
2021
3-3 Management of material issues
GRI 401: Employment
2016
401-1 Hiring of new employees and employee turnover
401-2 Benefits for full-time employees that are not provided to part-time or temporary employees
401-3 Parental leave
GRI 3: Material Topics
2021
3-3 Management of material issues
413-1 Operations with local community participation, impact evaluations and development
programs
GRI 413: Local
Communities 2016
413-2 Operations with significant potential and actual negative impacts on local communities
118-122
No non-compliance, fines or sanctions were
detected regarding product labeling information,
marketing communications, regulations or codes
to which Coca-Cola Andina has voluntarily adhered
to, in the reported period.
17-18, 81, 170
81, 172, 174
-
-
17-18, 118-122, 170
205
68, 203
202
17-18, 118-122, 170
118-122, 210
INTEGRATED ANNUAL REPORT 2023GLOSSARY AND
ACKNOWLEDGMENTS
ACKNOWLEDGEMENTS
This Integrated Report was prepared by a team of
individuals from several areas of our Company, and
we thank them for their dedication and cooperation
throughout the process of preparing this document. In
addition, the report has been reviewed and approved
by the Chief Financial Ofcer, the Chief Executive
Ofcer, and the Board of Directors.
227
PET
Polyethylene terephthalate
REF PET
Refillable PET. It is the returnable plastic bottle.
RPET
Recycled PET.
RUT:
Chilean tax identification number
SAP
Systems, Applications and Products.
SARBANES-OXLEY
U.S. federal law that sets standards for the boards of
directors, management and accounting mechanisms of all
companies listed on U.S. stock exchanges.
SSDS
Sparkling Soft Drinks.
STILLS
Non-alcoholic beverage categories other than carbonated
beverages.
TCCC
The Coca-Cola Company.
UNIT CASES (UCS OR UNIT CASES)
Conventional unit of measure used to measure sales
volumes in the Coca-Cola System worldwide. Equivalent to
24 - 8 oz. or 237cc. bottles ( approximately 5.678 liters).
GLOSSARY
20-F
Annual Results Form, filed with the US Securities and
Exchange Commission.
ADJUSTED EBITDA
Includes Ordinary Revenues, Cost of Sales, Distribution
Costs and Administrative Expenses, included in the Financial
Statements submitted to the Financial Market Commission
and determined in accordance with IFRS, plus Depreciation.
ADR
American Depository Receipts.
ARTD
Alcoholic Ready To Drink.
CMF
Financial Market Commission. Securities market regulator in
Chile.
CO2
Carbon dioxide’s chemical formula, which
carbonate beverages.
is used to
GHG
Greenhouse gases.
GSM
General Shareholders’ Meeting.
LTIR
Lost Time Incident Ratio.
LTISR
Lost Time Incident Severity Ratio.
NARTD
Non Alcoholic Beverages Ready to Drink.
NYSE
New York Stock Exchange.
ON PREMISE
Restaurant, pub, hotel and casino sales channel.
INTEGRATED ANNUAL REPORT 2023228
EY also applies International Quality Management Standard 1, Quality Management for Companies Conducting
Audits or Reviews of Financial Statements, or Other Assurance Commitments or Related Services, which
requires us to design, implement, and operate a quality management system that includes policies or procedures
related to compliance with ethical requirements, professional standards and applicable legal and regulatory
requirements.
Description of the procedures performed
The procedures performed in a limited assurance engagement vary in nature and timing from a reasonable
assurance engagement, and are minor in scope. Consequently, the level of assurance obtained in a limited
assurance engagement is substantially lower than that which would have been obtained if a reasonable
assurance engagement had been made. Our procedures were designed to obtain a limited level of certainty on
which to base our conclusion and do not provide all the evidence that would be required to provide a reasonable
level of security.
Although we consider the effectiveness of management's internal controls when determining the nature and
scope of our procedures, our assurance commitment was not designed to provide assurance about internal
controls. Our procedures did not include test controls or procedures related to the checking, aggregation, or
calculation of data within computer systems.
A limited verification commitment consists of consultations, mainly with the persons responsible for the
preparation of the selected performance indicators, of the related information, and in applying analytical and other
appropriate procedures.
Our procedures included:
1.
2.
3.
4.
5.
6.
Conduct interviews with Company personnel to understand the business and the process of preparing the
Report.
Conduct interviews with those responsible for the Report to understand the process of collecting,
consolidating, and presenting the information of the Subject Matter.
Verify that the calculation criteria have been correctly applied in accordance with the methodologies
described in the Criteria.
Conduct analytical review procedures to support the reasonableness of the data.
Identify and verify the assumptions that support the calculations.
Test, based on sampling, the source information to verify the accuracy of the data.
We also perform other procedures that we deem necessary under the circumstances.
ASSURANCE
STATEMENT
Independent Professional Assurance Report on the GRI and SASB Indicators
Reported in the 2023 Integrated Report of Embotelladora Andina S.A.
Embotelladora Andina S.A.
Scope
We have been engaged by Embotelladora Andina S.A. (or the "Company") to carry out a "limited verification
engagement", as defined in the International Standards on Assurance Work, to report on the indicators defined
by the Global Reporting Initiative (GRI) Standards and the Sustainability Accounting Standard Board (SASB)
Standards. selected by Embotelladora Andina S.A. (the "Subject Matter") and included and presented in the
2023 Integrated Report (the "Reports") and referred to in Annex A; corresponding to the period between January
1 and December 31, 2023.
Except as described in the preceding paragraph, which sets out the scope of our commitment, we have not
conducted assurance procedures on the rest of the information included in the Reports and, accordingly, we do
not express a conclusion on this information.
Criteria applied by Embotelladora Andina S.A.
In the preparation of the selected performance indicators, Embotelladora Andina S.A., defined by the Standards
of the Global Reporting Initiative and the SASB Sustainability Accounting Standard Board Standards, hereinafter
and collectively "the Criteria".
Responsibilities of Embotelladora Andina S.A.
The management of Embotelladora Andina S.A. is responsible for selecting the Criteria and presenting the
information in the 2023 Integrated Report in accordance with those Criteria, in all material respects. This
responsibility includes establishing and maintaining internal controls, maintaining adequate records, and making
estimates that are relevant to the preparation of the subject matter so that it is free from material inaccuracies,
whether through fraud or error.
EY's Responsibilities
Our responsibility is to express a conclusion about the presentation of the Object based on the evidence we have
obtained.
We conduct our work in accordance with the International Standard for Assurance Engagements other than
Audits or Reviews of Historical Financial Information ('ISAE 3000 (Revised)'). Those rules require us to plan and
carry out our commitment to express a conclusion as to whether we are aware of any material modifications that
need to be made to the Object to bring it into conformity with the Criteria, and to issue a report. The nature, timing
and scope of the procedures selected depend on our judgment, including an assessment of the risk of material
misstatement, whether due to fraud or error.
We believe that the evidence obtained is sufficient and appropriate to inform our limited safety conclusions.
Our independence and quality management
We have maintained our independence and confirm that we have the necessary skills and experience to carry
out this assurance work.
INTEGRATED ANNUAL REPORT 2023
ASSURANCE
STATEMENT
Conclusion
Based on our procedures and the evidence obtained, we are not aware of any material modifications that need
to be made to the GRI and SASB indicators reported in the 2023 Integrated Report for the period between
January 1 and December 31, 2023, in order to be reported based on the Criteria.
Restricted use
This report is intended solely for the information and use of Embotelladora Andina S.A. and is not intended to be
and should not be used by anyone other than the parties specified.
Iris Crisóstomo L.
EY Audit Ltda.
March 25, 2024
IN.001758-24
MCZ/vft
11649748
229
Subject matter
Annex A: Performance Indicators
The GRI and SASB indicators associated with the non-financial information identified (the "Subject Matter") within the scope of this Report
and included in the 2023 Integrated Report issued by Embotelladora Andina S.A. on its website are presented in the following table:
Indicator
2-1.
Organizational details
Indicator Name
2-2.
2-3.
2-4.
2-5.
2-6.
2-7.
Entities included in sustainability reporting
Reporting period, frequency, and point of
contact
Information reflections
External verification
Activities, value chain and other business
relationships
Employees
2-8
Workers who are not employees
2-9
Governance structure and composition
2-10
2-11
2-12
2-13
2-14
2-15
2-16
2-17
2-18
2-19
2-20
2-22
2-23
2-24
2-25
Nomination and selection of the highest
governance body
Chair of the highest governing body
Role of the highest governance body in
overseeing the management of impacts
Delegation of responsibility for managing
impacts
Role of the highest governance body in
sustainability reporting
Conflicts of interest
Communicating critical concerns
Collective knowledge of the highest governance
body
Evaluation of the performance of the highest
governance body
Remuneration policies
Process for determining remuneration
Declaration on sustainable development
strategy
Policy commitments
Embedding policy commitments
Processes to remedy negative impacts
2-26 Mechanisms for seeking advice and raising
2-27
concerns
Compliance with laws and regulations
2-28
2-29
2-30
Associations & membership
Approach to stakeholder engagement
Collective bargaining agreements
Value insured by EY
The information is presented on pages 5 and 10 of the 2023 Integrated
Report.
The information is presented on page 5 of the 2023 Integrated Report.
The information is presented on page 5 of the 2023 Integrated Report.
The relevant information is presented on page 112 of the 2023 Integrated
Report.
The information is presented on page 5 and of the 2023 Integrated Report.
The information is presented on pages 10, 13, 77-80 and 84 of the 2023
Integrated Report.
•
•
•
•
Total number of employees: 16,628.
Total number of permanent employees: 2,526.Total number of
temporary employees: 1,595
Total number of full-time employees: 16,397.
Total number of part-time employees: 231
For more information, please refer to Integrated Report 2023, pages 196
and 197.
Total number of workers who are not employees and whose work is
controlled by the organization: 2,591
For more information, please refer to Integrated Report 2023, page 197
The information is presented on pages 26, 27, 29 – 32 and 36 of the 2023
Integrated Report
The information is presented on page 32 of the 2023 Integrated Report.
The information is presented on pages 29 and 32 of the Integrated Report.
The information is presented on pages 26 and 27 of the 2023 Integrated
Report.
The information is presented on page 27 of the Integrated Report.
The information is presented on pages 5, 38 and 48 of the Integrated
Report.
The information is presented on page 44 of the Integrated Report.
The information is presented on pages 38 and 45 of the Integrated Report.
The information is presented on page 34 of the Integrated Report.
The information is presented on page 34 of the Integrated Report.
The information is presented on page 35 of the Integrated Report.
The information is presented on pages 35 and 42 of the Integrated Report.
The information is presented on page 3 of the Integrated Report.
The information is presented on page 46 of the Integrated Report.
The information is presented on page 46 of the Integrated Report.
The information is presented on page 16, 50-51, 54-56, 170-171 of the
Integrated Report.
The information is presented on page 45 of the Integrated Report.
Regulatory breaches:
•
•
Brazil: 46.
Chile: 11.
For more information, please refer to Integrated Report 2023, page 217.
The information is presented on page 23 of the 2023 Integrated Report.
The information is presented on page 21 of the 2023 Integrated Report.
Percentage of staffing covered by collective bargaining agreements.
•
Argentina 66,4%.
INTEGRATED ANNUAL REPORT 2023
ASSURANCE
STATEMENT
230
Indicator
Indicator Name
Value insured by EY
Indicator
Indicator Name
Value insured by EY
3-1
3-2
3-3
Process for determining material topics
List of Material Topics
Management of material issues
Brazil: 14.1%.
Chile: 38.5%.
Paraguay: 22,0%.
•
•
•
For more information, please refer to Integrated Report 2023, page 71.
The information is presented on page 14 of the 2023 Integrated Report.
The information is presented on page 15 of the 2023 Integrated Report.
The information is presented on pages 17, 18, 50, 103 and 170 of the
Integrated Report.
201-1 Direct economic value generated and distributed Economic value generated: 3,683 billion Chilean pesos.
For more information, please refer to Integrated Report 2023, page 24.
Economic value distributed: €3,662 billion (made up of payments in social
investment, payments to suppliers, contractors and distributors,
remuneration payments, payments for purchases of fixed and intangible
assets, payments to the State and dividend payments). For more
information, please refer to Integrated Report 2023, page 24.
Economic value retained: 21,414 million Chilean pesos. For more
information, please refer to Integrated Report 2023, page 24.
The information is presented on page 53-55 of the Integrated Report.
201-2
Financial implications and other risks and
opportunities due to climate change
205-1 Operations assessed for corruption-related risks The total number and percentage of transactions where corruption risk
205-2 Communication and training on anti-corruption
policies and procedures
205-3 Confirmed Incidents of corruption and actions
206-1
taken
Legal actions for anticompetitive behavioral,
antitrust, and monopoly practices
301-1 Materials used by weight or volume
301-2 Recycled input materials used
301-3 Recovered products and their packaging
materials
306-1 Waste generation and significant waste-related
impacts
306-2 Management of significant waste-related
impacts
306-3 Waste generated
306-4 Waste diverted by disposal
306-5 Waste destined for disposal
303-1
Interactions with water as a shared resource
303-2 Management of impacts related to water
discharges
303-3 Water extraction
303-4 Water discharge
assessments were conducted: While there is no specific number for
operations assessed on corruption risk, Embotelladora Andina's risk
analysis includes the prevention and detection of corruption.
For more information, please refer to Integrated Report 2023, pages 43-44
and 50-51.
Communication and training on anti-corruption policies and procedures: it
is included in constant training and onboarding for new workers and
managers within the theme "ethics and code of conduct".
For more information, please refer to Integrated Report 2023, pages 28,
46, 47, 124, 125 and 206.
Total: 0.
For more information, please refer to Integrated Report 2023, page 221.
Total: 0.
For more information, please refer to Integrated Report 2023, page 221.
Weight or total volume of renewable materials: 39,200 tons.
Weight or total volume of non-renewable materials: 452,467 tons.
For more information, please refer to Integrated Report 2023, pages 100
and 183.
Percentage of recycled inputs used: 18.4%.
For more information, please refer to Integrated Report 2023, pages 100
and 181.
Percentage of products and packaging materials recovered: 29.5%.
For more information, please refer to Integrated Report 2023, page 182.
The information is presented on pages 50, 51, 95, 102 of the 2023
Integrated Report.
The information is presented on pages 50, 95 and 102 of the Integrated
Report.
Total solid waste generated by type: 55,715 Tons. For more information,
please refer to Integrated Report 2023, page 184.
Total waste not destined for disposal by recovery operation: 53,897 tons.
For more information, please refer to Integrated Report 2023, page 185.
Total waste destined for disposal: 3,303 tonnes
For more information, please refer to Integrated Report 2023, page 185.
The information is presented on page 103, 104, 105 of the Integrated
Report.
The information is presented on pages 103 and 108 of the Integrated
Report.
Total, source of water per operation: 8,110,777 m3/year.
Total source of water in water stress zones: 2,413,732 m3/year.
For more information, please refer to Integrated Report 2023, page 178.
Total, effluent disposal by destination: 3,178,956 m3/year.
Total, effluent discarding by category in water stress zone: 979,018 m3.
303-5 Water consumption
305-1 Direct (Scope 1) GHG emissions
305-2
Indirect energy (scope 2) GHG emissions
305-3 Other indirect (scope 3) GHG emissions
305-4 GHG Emissions Intensity
305-5 Reduction of GHG emissions
305-6
Emissions of ozone-depleting substances
(SDGs)
305-7 Nitrogen oxides (NOX), sulfur oxides (SOX) and
302-1
other significant air emissions
Energy consumption within the organization
302-2
Energy consumption outside the organization
302-3
Energy intensity
302-5 Reductions in energy requirements of products
and services
403-1 Occupational health and safety management
system
403-2 Risk identification, risk assessment, and incident
investigation
For more information, please refer to Integrated Report 2023, pages 108
and 179.
Total water consumption: 4,931,820 m3/year.
Total consumption in areas of water stress: 1,434,713 m3/year.
Water Ratio (WUR): 1.72
For more information, please refer to Integrated Report 2023, page 179.
Gross value of direct GHG emissions (scope 1): 78,306 tonCO2eq.
Biogenic CO2 emissions: 404 tonCo2eq.
For more information, please refer to Integrated Report 2023, pages 110,
112 and 189.
Gross value of indirect energy-related GHG emissions (scope 2): 63,800
tonCO2eq.
For more information, please refer to Integrated Report 2023, pages 110,
112 and 189.
Gross value of other indirect GHG emissions (scope 3): 998,130
tonCO2eq.
Biogenic CO2 emissions: 9,813 tonCo2eq.
For more information, please refer to Integrated Report 2023, pages 110,
112 and 189.
Organization's GHG emissions intensity ratio: 242.3 grCO2eq/liter of
beverage produced
For more information, please refer to Integrated Report 2023, pages 112
and 190.
The reduction of GHG emissions as a direct consequence of the initiatives
to reduce metric tons of CO2 equivalent: 3.9% reduction in scope 3
emissions by boosting sales of returnable packaging by increasing the
percentage of recycled PET
in disposable packaging and continue working to lighten the
the bottles.
For more information, please refer to Integrated Report 2023, page 111.
The production, imports and exports of SDGs
•
•
•
CO2 = 71,691
CH4 = 57
HFCs = 5.742
For more information, please refer to Integrated Report 2023, page 223.
Significant air emissions for N2O: 413 tonCO2eq
For more information, please refer to Integrated Report 2023, page 223.
Total consumption of fuels from non-renewable sources within the
organization: 980,783,285 MJ
Total consumption of fuels from renewable sources within the organization:
562,141,914 MJ
Electricity consumption: 923,332,756 MJ
Heating consumption: 168,747,794 MJ
Steam consumption: 326,238,396 MJ
Power Consumption: 1,542,925,199 MJ
For more information, please refer to Integrated Report 2023, page 186 -
188
Energy consumption outside the organization: 1,178,719,698 MJ
For more information, please refer to Integrated Report 2023, page 186.
The energy intensity ratio of the organization: 0.328 MJ/liter of beverage
produced.
For more information, please refer to Integrated Report 2023, page 187.
Reductions in the energy requirements of products and services sold: -2%
For more information, please refer to Integrated Report 2023, page 187.
The information is presented on pages 72 and 172 of the Integrated
Report.
The information is presented on page 74 of the Integrated Report.
403-3 Occupational health services
403-4 Worker participation, consultation and
The information is presented on page 74 of the Integrated Report.
The information is presented on page 75 of the Integrated Report.
communication on occupational health and
safety
403-5 Worker training on occupational health and
The information is presented on page 75 of the Integrated Report.
safety
INTEGRATED ANNUAL REPORT 2023
ASSURANCE
STATEMENT
Indicator
403-6
403-7
Promoting workers' health
Indicator Name
Prevention and mitigation of occupational health
and safety impacts directly linked by business
relationships
403-8 Workers covered by an occupational health and
safety management system
403-9 Work-Related Injuries
403-10 Work-related health and illness
405-1 Diversity of governing bodies and employees
Value insured by EY
The information is presented on pages 68 and 203 of the Integrated
Report.
The information is presented on page 74 of the Integrated Report.
The number and percentage of employees and workers who are not
employees, but whose work or workplace is controlled by the organization,
who are covered by the system: 22,655.
For more information, please refer to Integrated Report 2023, page 72.
Rate of deaths due to occupational accidents (own): 0.00.
For more information, please refer to Integrated Report 2023, page 208.
Rate of deaths due to occupational accidents (third parties): 0.01.
For more information, please refer to Integrated Report 2023, page 208.
Rate of work-related injuries with large consequences (own): 0.01.
For more information, please refer to Integrated Report 2023, page 209.
Rate of work-related injuries with major consequences (third parties): 0.00.
For more information, please refer to Integrated Report 2023, page 209.
Occupational Accident Injury Rate (LTIR): 1.07.
For more information, please refer to Integrated Report 2023, page 209.
Occupational Injury Rate (LTIR; third parties): 0.73.
For more information, please refer to Integrated Report 2023, page 209.
Occupational accident injury rate (LTIR; own and third parties): 0.94.
For more information, please refer to Integrated Report 2023, page 209.
Rate of occupational diseases (own and third-party): 0.11.
For more information, please refer to Integrated Report 2023, pages 74
and 209.
Directory Age Range:
• Women under 30: 0.
• Women between 30 and 40 years old: 0.
• Women between 41 and 50 years old: 0
• Women between 51 and 60 years old: 1.
• Women between 61 and 70 years old: 0.
• Women over 70 years of age: 0.
• Men under 30: 0.
• Men between 30 and 40 years old: 0.
• Men between 41 and 50 years old: 1.
• Men between 51 and 60 years old: 5.
• Men between 61 and 70 years old: 5.
• Men over 70 years of age: 2.
For more information, please refer to Integrated Report 2023, page 196.
Total allocation by category of function:
Senior management: 10.
•
• Management: 58.
•
Fast: 1,721.
• Operator: 8,834.
•
•
•
• Other professionals: 59.
• Other technicians: 719.
•
Sales force: 2,657.
Administrative: 2,285.
Auxiliary: 285.
Total: 16,628.
405-2 Ratio of women's basic salary and remuneration
to men
Verification includes all the data that make up the total, according to male-
female breakdown, function category and age range.
For more information, please refer to Integrated Report 2023, pages 197
and 199.
Pay gap (average). Data includes breakdown by job category: 111.2%.
For more information, please refer to Integrated Report 2023, page 201.
Wage gap (median). Data includes breakdown by job category: 147.4%.
For more information, please refer to Integrated Report 2023, page 201.
Total ratio between the basic salary and the remuneration of women and
men for each job category:
•
Total Argentina: 88,7%.
231
Indicator
Indicator Name
Value insured by EY
404-1
Average training hours per year per employee
404-2
Employee upskilling programs and transition
assistance programs
•
•
•
Total Brazil: 76.2%
Total Chile: 81,0%
Paraguay: 78,2
Verification included all the data that make up the totals, according to
male-female breakdown.
For more information, please refer to Integrated Report 2023, page 201.
Total average number of trainings: 24.2.
Verification included all the data that make up the total, according to male-
female breakdown and job category.
For more information, please refer to Integrated Report 2023, page 206.
Topics and subjects addressed in the trainings:
Job skills development: 46.2%
Skills development and employability: 29.5%
•
•
• Occupational safety: 17.0%
•
•
Sustainability and environment: 3.8%
Ethics and Code of Conduct: 3.5%
404-3
Percentage of employees receiving regular
performance and professional development
reviews
For more information, please refer to Integrated Report 2023, pages 65, 67
and 206.
Percentage of employees with performance evaluation:
•
•
•
•
Argentina: 94,3%
Brazil: 100%
Chile: 97.8%
Paraguay: 49,2%
406-1
Incidents of discrimination and corrective actions
taken
For more information, please refer to Integrated Report 2023, page 207.
Total: 0.
For more information, please refer to Integrated Report 2023, page 224.
402-1 Minimum notice periods for operational changes The information is presented on page 225 of the Integrated Report.
The information is presented on pages 71 and 125 of the Integrated
407-1 Operations and suppliers where the right to
Report.
freedom of association and collective bargaining
could be at risk
308-1 New suppliers that were selected using
environmental criteria
308-2 Negative environmental impacts on the supply
chain and actions taken
414-1 New suppliers who were selected using social
criteria
414-2 Negative social impacts on the supply chain and
actions taken
416-1
416-2
Assessment of the health and safety impacts of
product and service categories
Incidents of non-compliance on the health and
safety impacts of products and services
417-1 Requirements for information and labelling of
417-2
products and services
Incidents of non-compliance with product and
service information and labeling
417-3 Marketing communications breach incidents
401-1 New employee hiring and staff turnover
Total: 0%.
For more information, please refer to Integrated Report 2023, page 225.
Total number of suppliers evaluated: 1,353.
Total number of critical suppliers assessed for sustainability: 255.
Total number of suppliers assessed for environmental impacts: 429.
For more information, please refer to Integrated Report 2023, pages 125
and 192.
Total: 0%.
For more information, please refer to Integrated Report 2023, page 225.
Total number of suppliers evaluated: 1,353.
Total number of critical suppliers assessed for sustainability: 255.
Total number of suppliers assessed in relation to social impacts: 581.
For more information, please refer to Integrated Report 2023, pages 125
and 192.
The information is presented on pages 81, 172 and 174 of the Integrated
Report.
Total: 0.
For more information, please refer to Integrated Report 2023, page 226.
The information is presented on pages 81 and 172 of the Integrated
Report.
Total: 0
For more information, please refer to Integrated Report 2023, page 226.
Total: 0
For more information, please refer to Integrated Report 2023, page 226.
Total hires of new collaborators:
•
•
•
•
•
Argentina: Women: 57; Men: 134.
Brazil: Women: 423; Men: 1,924.
Chile: Women: 59; Men: 135.
Paraguay: Women: 22; Men: 41.
Holding: Women: 2; Men: 1.
Verification considers the total disaggregated by country, sex, and age
range.
For more information, please refer to Integrated Report 2023, page 205.
INTEGRATED ANNUAL REPORT 2023
232
Indicator
FB-NB-
270a.3.
FB-NB-
270a.4.
FB-NB-
410a.1.
FB-NB-
410a.2.
FB-NB-
430a.1.
FB-NB-
000. To
FB-NB-
000. B
FB-NB-
000. C
Indicator Name
Number of incidents of non-compliance with
regulatory or industry codes for labelling or
marketing
Total amount of monetary losses as a result of
legal proceedings related to labeling or
marketing practices.
(1) Total weight of packaging
Analysis of strategies to reduce the
environmental impact of
Packaging throughout its life cycle
Audit of the social and environmental
responsibility of suppliers: (1) non-conformity
rate.
Supplier Social and Environmental
Responsibility Audit: (2) Corresponding
corrective action rate for a) major and b) minor
non-conformance cases
Volume of products sold
Total: 0
For more information, please refer to Integrated Report 2023, page 219.
Value insured by EY
Total: 0.
For more information, please refer to Integrated Report 2023, page 219.
Total weight of non-renewable materials used: 106,855 tons.
Total weight of reused renewable or recycled materials: 30,380 tons.
Total weight of materials used: 137,235 tons.
For more information, please refer to Integrated Report 2023, page 182.
The information is presented on pages 95 and 101 of the Integrated
Report.
Non-Conformance Rate:
Important: 1
•
• Mild: 2
100% corrective action rate.
For more information, please refer to Integrated Report 2023, page 195.
Million hectolitres (Mhl)
•
•
•
•
Argentina: 194,2 MM UC
Brazil: 300.9 MM UC
Chile: 309,9 MM UC
Paraguay: 77,6 MM UC
Number of production facilities
Total fleet road miles driven
For more information, please refer to Integrated Report 2023, page 175.
Number of production facilities: 10 bottling plants.
For more information, please refer to Integrated Report 2023, page 6.
Km traveled: 114.424.666 Km.
For more information, please refer to Integrated Report 2023, page 190.
ASSURANCE
STATEMENT
Indicator
Indicator Name
Value insured by EY
Rate of new employee hires:
•
•
•
•
•
Argentina: Women: 0.15; Men: 0.04.
Brazil: Women: 0.30; Men: 0.29.
Chile: Women: 0.07; Men: 0.04.
Paraguay: Women: 0.13; Men: 0.05.
Holding: Women: 0.11; Men: 0.04.
Verification considers the total disaggregated by country, sex, and age
range.
For more information, please refer to Integrated Report 2023, page 205.
Average Monthly Turnover Rate:
•
•
•
•
Argentina: 0,6%
Brazil: 2.2%
Chile: 1.4%
Paraguay: 0,3%
For more information, please refer to Integrated Report 2023, page 205.
The information is presented on pages 68 and 203 of the Integrated
Report.
Total number of employees who have returned to work after completing
postnatal leave for operations:
•
Coca-Cola Andina Women: 104.
• Men's Andean Coca-Cola: 299.
Verification considers the total disaggregated by country and sex.
For more information, please refer to Integrated Report 2023, page 202.
The information is presented on pages 118, 119, 120, 121 and 122.
The information is presented on pages 118, 119, 120, 121 and 122.
Total fuel consumed by vehicles in its fleet: 377,104 GJ
Percentage of the total amount of fuel consumed by vehicles in your fleet
that is renewable fuel: 11.6%
For more information, please refer to Integrated Report 2023, page 190.
Total amount of energy consumed: 1,542,925,199 MJ
Percentage of energy consumed that came from the power grid: 47.9%
Percentage of energy consumed that is renewable energy: 36.4%
For more information, please refer to Integrated Report 2023, page 186.
Total water source per operation: 8,110,777 m3/year.
Total source of water in water stress zone: 2,413,732 m3/year.
Total water consumption: 4,931,820 m3/year.
Total consumption in areas of water stress: 1,434,713 m3/year.
Water Ratio (WUR): 1.72
For more information, please refer to Integrated Report 2023, pages 178
and 179.
The information is presented on pages 103, 104, 105, 107, 108 and 109 of
the embedded report.
Total revenue by category in billions of dollars:
•
•
•
Revenue from no- and low-calorie beverages: 984.
Revenue from beverages with no added sugar: 174.
Revenue from artificially sweetened beverages: 531.
For more information, please refer to Integrated Report 2023, page 174.
The information is presented on pages 81 and 82 of the Integrated Report.
The Company does not engage advertising in media outlets whose
audience of children under the age of 13 is greater than 30%.
For more information, please refer to Integrated Report 2023, page 81.
There are no products labeled as GMO containers. The second paragraph
of the indicator is voluntary and is not disclosed in the 2023 Integrated
Report.
For more information, please refer to Integrated Report 2023, page 81.
401-2
Benefits for full-time employees that are not
given to part-time or temporary employees
401-3 New employee hiring and staff turnover
413-1 Operations with local community participation,
impact evaluations and development programs
413-2 Operations with significant actual and potential
negative impacts on local communities
Fleet fuel consumed, percentage renewable
FB-NB-
110a.1.
FB-NB-
130a.1.
(1) Operating energy consumed, (2) percentage
of electricity from the grid, (3) percentage of
renewables
FB-NB-
140a.1.
(1) Total water withdrawn, (2) total water
consumed, percentage of each in regions with
high or extremely high initial water stress
FB-NB-
140a.2.
FB-NB-
260a.1.
FB-NB-
260a.2.
FB-NB-
270a.1.
FB-NB-
270a.2.
Description of water management risks and
analysis of strategies and practices to mitigate
them
Revenue from (1) calorie-free and low-calorie
beverages. Beverage revenue (2) with no added
sugar. Revenue from artificially sweetened
beverages (3)
Analysis of the process of identifying and
managing products and ingredients related to
consumers' nutritional and health concerns
Percentage of commercials (1) made for
children. Percentage of (2) advertisements
made for children promoting products that meet
dietary recommendations
Revenue from products labeled as (1) containing
genetically modified organisms (GMOs).
Revenue from products labeled as (2) non-
GMO.
INTEGRATED ANNUAL REPORT 2023
233
ASSURANCE
STATEMENT
EY Chile
Avda. Presidente
Riesco 5435, Piso 4,
Las Condes, Santiago
Tel: +56 (2) 2676 1000
www.eychile.cl
Independent Professional's Assurance Report on the Statement of Greenhouse Gases (GHG)
of Embotelladora Andina S.A.
Criteria applied by Embotelladora Andina S.A.
Embotelladora Andina S.A.:
Scope
We have been engaged by Embotelladora Andina S.A. to perform a "limited assurance
engagement", as defined in the International Standards on Assurance Engagements,
hereinafter referred to as the engagement, to report on the GHG declaration, indicated in Annex 1 of
this document, of Embotelladora Andina S.A. for the period from January 1, 2023 to December
31, 2023, which includes the contents of information and data presented in the "Greenhouse
Gas Inventory of Embotelladora Andina S.A. 2023" of the operations of Argentina, Brazil,
Chile, Paraguay, as well as Andina Empaques and the subsidiaries Vital Agua S.A, Vital Jugo
S.A and Envases Central S.A. (the "Subject Matter") considered a limited assurance with respect
to the information associated with consumption that is destined to the production of beverages
presented in the inventory 2023 emissions for the following sources:
1. Interplant Transport T1 – Diesel (Scope 1)
2. Interplant Transport T1 – Diesel (Scope 3)
3. Co-generated electrical energy
4. Mains electric power – conventional
5. Renewable Electric Energy – Certified
6. Sugar – Sucrose
7. CO2 – Gaseous Input
8. PET One Way – Proportion of virgin material
9. PET One Way – Proportion of Recycled Material
10. Aluminum – Proportion of virgin material
11. Aluminum – Proportion of Recycled Material
12. REF PET Bottles – Proportion of virgin material
13. Refrigeration Equipment – Electric Power
14. PET Resin - Virgin Material Ratio
15. PET Resin - Proportion of Recycled Material
16. Polyethylene Resin - Virgin Material Ratio
17. Polyethylene Resin - Proportion of Recycled Material
Apart from what is described in the previous paragraph, which sets out the scope of our engagement,
we do not carry out assurance procedures on the remaining information included in the Report and,
consequently, we do not express a conclusion on this information.
In preparing the 2023 emissions inventory, Embotelladora Andina S.A. applied the guidelines of The
Coca-Cola Company's Decarbonization Guide, the EOSH Performance Measurements document,
and the GHG Protocol, which is endorsed by the World Business Council for Sustainable
Development (WBCSD) and the World Resources Institute (WRI). The Criteria can be accessed
through the Geo Works platform, which was customized for Embotelladora Andina S.A. and has
limited access to people in the organization who have the credentials to enter, review information,
and edit values. The data reported by each operation is not standardized and considers only the
consumptions destined to produce beverages, as a result, the information in question may not be
suitable for another purpose.
Responsibilities of Embotelladora Andina S.A.
The management of Embotelladora Andina S.A. is responsible for selecting the Criteria and
presenting the 2023 Emissions Inventory in accordance with those Criteria, in all material
respects. This responsibility includes establishing and maintaining internal controls, maintaining
adequate records, and making estimates that are relevant to the preparation of the GHG statement,
so that it is free from material inaccuracies, whether due to fraud or error.
Responsabilidades de EY
Our responsibility is to express a conclusion about the presentation of the Object based on the
evidence we have obtained.
Our commitment was carried out in accordance with the International Standard for Assurance
Commitments on Greenhouse Gas Declarations ('ISAE 3410'), and the terms of reference for this
commitment as agreed with Embotelladora Andina S.A. on September 21, 2023. Those rules require
us to plan and carry out our commitment to express a conclusion as to whether we are aware of any
material modifications that need to be made to the Object to bring it into conformity with the Criteria,
and to issue a report. The nature, timing and scope of the procedures selected depend on our
judgment, including an assessment of the risk of material misstatement, whether due to fraud or
error.
We believe that the evidence obtained is sufficient and appropriate to support our conclusion on the
limitation of warranties.
Our independence and quality management
We have maintained our independence and confirm that we have complied with the requirements of
the Code of Ethics for Professional Accountants issued by the Council on International Standards of
Ethics for Accountants, and that we have the necessary competencies and experience to conduct
this assurance review.
EY also applies International Quality Management Standard 1, Quality Management for Companies
Conducting Audits or Reviews of Financial Statements, or Other Assurance Commitments or Related
Services, which requires us to design, implement, and operate a quality management system that
includes policies or procedures related to compliance with ethical requirements, professional
standards and applicable legal and regulatory requirements.
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INTEGRATED ANNUAL REPORT 2023
ASSURANCE
STATEMENT
234
Description of the procedures performed
Conclusión
The procedures performed in a limited assurance engagement vary in nature and timing from a
reasonable assurance engagement and are minor in scope. Consequently, the level of assurance
obtained in a limited assurance engagement is substantially lower than that which would have been
obtained if a reasonable assurance engagement had been made. Our procedures were designed to
obtain a limited level of certainty on which to base our conclusion and do not provide all the evidence
that would be required to provide a reasonable level of security.
Although we consider the effectiveness of management's internal controls when determining the
nature and scope of our procedures, our assurance commitment was not designed to provide
assurance about internal controls. Our procedures did not include test controls or procedures related
to the checking, aggregation, or calculation of data within computer systems.
The process of quantifying greenhouse gases is subject to scientific uncertainty, which arises due to
incomplete scientific knowledge about the measurement of GHGs. In addition, GHG procedures are
subject to estimation (or measurement) uncertainty resulting from the measurement and calculation
processes used to quantify emissions within the limits of existing scientific knowledge.
A limited assurance assignment consists of consulting, mainly with the persons responsible for
preparing the information for the calculation of the carbon footprint at the sources within the scope
and related information and applying analytical and other relevant procedures.
Nuestros procedimientos incluyeron:
- The review of verifiers provided by the Administration of Embotelladora Andina S.A.
- Analysis of the emission factors considered by Embotelladora Andina S.A. for the calculation
of the carbon footprint.
- Examination of the data collected, and the methodologies used to calculate the carbon
footprint.
- Review the formulas, arithmetic reasonableness and logic of the estimates used in your
calculation tool.
- Carbon footprint recalculation.
-
Interviews with those responsible for the information to understand the data collection process
and its origin.
We also perform other procedures that we deem necessary under the circumstances.
Limitations
Considering the methodology described and the period between January 1, 2023 and December 31,
2023, the controls applied only to the sources indicated in Annex 1 of this document.
Based on our procedures and the evidence obtained, we are not aware of any material modifications
that need to be made for the sources of greatest impact in the GHG Emissions Inventory for the
period from January 1, 2023, to December 31, 2023, based on the established Criteria.
Restricted use
This report is intended solely for the information and use of Embotelladora Andina S.A. and is not
intended to be and should not be used by anyone other than the parties specified.
EY Servicios Profesionales de Auditoría y Asesorías Limitada
Iris Crisóstomo Lira
Partner
March 13, 2024
IN.001723-24
MCZ/pcb
11649748
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INTEGRATED ANNUAL REPORT 2023
235
Source
11. Aluminium – Proportion of recycled material
12. REF PET Bottles – Proportion of virgin material
13. Refrigeration Equipment – Electric Power
14. PET Resin - Proportion of virgin material
15. PET Resin - Proportion of Recycled Material
16. Polyethylene Resin - Proportion of virgin material
17. Polyethylene Resin - Proportion of recycled material
Carbon
Footprint
Scope
Operation
TonCO2 eq
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
Argentina
Brazil
Envases Central S.A.
Argentina
Brazil
Chile
Paraguay
Argentina
Brazil
Chile
Paraguay
Andina Empaque
Andina Empaque
Andina Empaque
Andina Empaque
781
4.131
2.532
8.954
4.809
15.461
950
61.993
4.242
67.174
-
102.397
13.453
6.460
642
ASSURANCE
STATEMENT
Appendix A: Verified Sources
Subject matter
The GHG information secured (the "Subject Matter") within the scope of this Report and which was
issued by Embotelladora Andina S.A. is presented in the following table:
Source
Carbon
Footprint
Scope
Operation
TonCO2 eq
1. Interplant Transport T1 – Diesel (Scope 1)
2. Interplant Transport T1 – Diesel (Scope 3)
3. Co-generated electrical energy
4. Mains Electrical Power – Conventional
5. Renewable Electricity – Certified
6. Sugar – Sucrose
7. CO2 – Gaseous Input
8. PET One Way – Proportion of virgin material
9. PET One Way – Proportion of Recycled Material
10. Aluminium – Proportion of virgin material
1
3
3
3
3
2
2
2
2
2
2
2
2
2
2
2
2
2
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
Brazil
Argentina
Brazil
Chile
Paraguay
Andina Empaque
Brazil
Andina Empaque
Argentina
Chile
Envases Central S.A.
Andina Empaque
Argentina
Brazil
Chile
Paraguay
Vital Agua S.A.
Vital Jugo S.A.
Argentina
Brazil
Chile
Envases Central S.A.
Paraguay
Vital Jugo S.A.
Argentina
Brazil
Chile
Envases Central S.A.
Paraguay
Vital Agua S.A.
Argentina
Brazil
Chile
Envases Central S.A.
Paraguay
Vital Agua S.A.
Vital Jugo S.A.
Argentina
Brazil
Paraguay
Argentina
Brazil
Chile
Envases Central S.A.
7.105
35.768
3.026
22.426
5.821
3.208
30.743
11.046
23.711
2.040
3.591
-
-
-
-
-
-
-
32.649
66.772
28.023
5.480
13.593
2.408
6.572
9.374
5.672
2.021
2.458
714
58.170
78.111
59.532
6.314
26.210
9.022
7.827
11.549
22.641
4.798
1.910
12.662
1.765
7.762
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INTEGRATED ANNUAL REPORT 2023
STATEMENT OF
RESPONSIBILITY
As signatories to this statement, the directors
of Embotelladora Andina S.A. and
Executive Ofcer are accountable under oath
for the veracity of all the data presented
in the
in accordance with Financial Market
Commission General Rule No. 30.
Integrated Annual Report 2023,
its Chief
236
JOSÉ ANTONIO GARCÉS SILVA
Director
Rut 8.745.864-4
SALVADOR SAID SOMAVÍA
Director
Rut 6.379.626-3
GEORGES DE BOURGUIGNON ARNDT
Director
Rut 7.269.147-4
JUAN CLARO GONZÁLEZ
Chairman of the Board of Directors
Rut 5.663.828-8
FELIPE JOANNON VERGARA
Director
Rut 6.558.360-7
ROBERTO MERCADÉ
Director
Foreign citizen
GONZALO PAROT PALMA
Independent Director
Rut 6.703.799-5
GONZALO SAID HANDAL
Vice-Chairman of the Board of Directors
Rut 6.555.478-K
CARMEN ROMÁN ARANCIBIA
Director
Rut 10.335.491-9
EDUARDO CHADWICK CLARO
Director
Rut 7.011.444-5
LUIS FELIPE COELHO DUPRAT
AVELLAR
Director
Foreign citizen
MIGUEL ÁNGEL PEIRANO
Chief Executive Officer
Rut 23.836.584-8
RODRIGO VERGARA MONTES
Director
Rut 7.980.977-2
DOMINGO CRUZAT AMUNÁTEGUI
Independent director
Rut 6.989.304-K
MARIANO ROSSI
Director
Foreign citizen
INTEGRATED ANNUAL REPORT 2023237
INTEGRATED ANNUAL REPORT
INTEGRATED ANNUAL REPORT 2023