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Embotelladora Andina S.A.

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Industry Beverages - Non-Alcoholic
Employees 10,000+
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FY2023 Annual Report · Embotelladora Andina S.A.
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INTEGRATED ANNUAL REPORT

2

TABLE OF 
CONTENTS

Message from the Chairman  
of the Board of Directors

Main figures 2023

03

06

REACH TOGETHER  
EVERY CORNER

CORPORATE  
INTERGITY MODEL

PEOPLE:  
DEVELOPING AND CARING FOR 
OUR TALENTS

MARKET PRESENCE, CLIENTS 
AND CONSUMPTION:  
REFRESHING MOMENTS

We are Andina: our purpose,  
reach and operations

Our history 

Sustainable value chain  

Materiality process 

Sustainable Value Creation Strategy

Budgeted investment plan

Stakeholders

Economic value delivered  
to our stakeholders 

10

12

13

14

16

19

21

24

Corporate Governance Model  

Board of Directors and principal  
officers 

Prevention of crime and  
corrupt practices

Main policies and guidelines

Governance and risk management 
model 

26

29 

Living the Purpose at  
Coca-Cola Andina

Talent attraction and development

43 

Training

46

48

Diversity and inclusion

Fair compensation

Climate and engagement  
management

Labor relations

Occupational health and safety

60

62

64

66

68

69 

71

72

Our market presence

Portfolio and brand breadth

Clients, consumers and channels 

Digitization and innovation 

77

79

83

88 

Efficient, flexible and agile production 
and processes

92

RETHINKING CONSUMPTION  
AND ITS IMPACT ON  
THE ENVIRONMENT

LOCAL ECOSYSTEM:  
DRIVING ECONOMIC  
AND SOCIAL GROWTH 

FINANCIAL AND  
ECONOMIC OVERVIEW

FINANCIAL  
STATEMENTS 

ESG INDICATORS  
AND STANDARDS

Circular perspective

Water awareness

Climate action

95

103

110

Community engagement and  
value creation

Responsible supply chain

124

118

Regulatory framework

Ownership and control

Corporate structure

Subsidiaries, equity investees and 
associates

Properties and facilities

Bottling agreements

Distribution agreements

129

130

138

139

149

154

155

Material Events 

Summarized Financial Statements - 
Subsidiaries  

Consolidated Financial Statements

168

157

160

Impact and materiality matrix

ESG impact tables and indicators

Rules and standards table of  
contents

Glossary and acknowledgments

Assurance statement

Statement of Responsibility

170

172

211

227

228

236

INTEGRATED ANNUAL REPORT 2023 
 
 
 
 
 
 
MESSAGE FROM THE 
CHAIRMAN OF THE 
BOARD OF DIRECTORS

GRI 2-22 

3

Juan Claro G.
Chairman of the board  
of directors

“SUSTAINABILITY CONTINUES 
TO GUIDE OUR ACTIONS 
THROUGH OUR SUSTAINABLE 
VALUE CREATION STRATEGY, WHERE 
WE INTEGRATE THE BUSINESS PILLARS 
WITH ENVIRONMENTAL, SOCIAL 
AND GOVERNANCE (ESG) ASPECTS 
WITH A LONG-TERM VIEW.”

Dear shareholders and collaborators,

We  faced  significant  political,  economic,  and  social  
challenges  in  the  countries  where  we  operate  in  2023, 
but  we  overcame  them  because  of  the  commitment  and 
dedication  of  the  Coca-Cola  Andina  team  and  the  solid 
execution of our sustainable value creation strategy.

In some of the markets we serve, we witnessed persistent 
economic  instability  during  this  time,  as  evidenced  by  the  
high rates of inflation and economic contraction in Argentina, 
the high interest rates in Chile and Brazil, and the sharp rise 
in the price of sugar, one of our primary raw materials.

In  the  political  arena,  Argentina  recently  elected  a  new 
president  who  plans  to  carry  out  a  comprehensive 
economic  recovery  plan  with  his  team.  After  a  year  of 
political  and  economic  difficulties,  the  new  government 
in  Brazil  concluded  its  first  year  in  office.  In  Paraguay,  the 
ruling party was re-elected to a new term of office following 
the  presidential  election.  After  years  of  uncertainty,  a 
second  constitutional  referendum was  finally  held  in  Chile, 
bringing the process to an end and creating a framework for 
governance based on the current Constitution.

In this scenario, Coca-Cola Andina has been attentive to the 
needs of our customers and consumers, adapting efficiently 
and quickly to fulfill our purpose of “reaching every corner 
together to refresh moments and open opportunities”.

As  a  result,  at  the  end  of  2023,  our  consolidated  adjusted 
EBITDA  reached  Ch$  470,108  million,  up  1.2%  from  2022, 
and sales volume reached 882.6 million unit cases, up 1.0% 
from  2022.  It  should  be  mentioned  that  the  conversion 
of  the  local  currency  results  of  each  operation  to  Chilean 
pesos had a negative impact on this result. The company’s 
net  income  (profit  attributable  to  owners  of  the  controlling 
interest) reached CLP 171,441 million, 36.6% higher than the 
previous year. As a result, the four operations showed very 
good  results  in  local  currency,  with  Argentina’s  adjusted 
EBITDA  increasing  by  3.0%  (in  real  terms),  Brazil  by  23.9%, 
Chile by 5.1%, and Paraguay by 16.4%, while the Company’s 
net income (attributable to owners of the controller) reached 
Ch$171,441 million, 36.6% higher than the previous year.

In  order  to  refinance  a  bond  that  the  company  had  in  the 
United States, in September we placed a 5-year bond in the 
Swiss  market  for  170  million  Swiss  francs  (approximately 
US$190  million)  at  a  rate  of  2.7175%, which  is  a  sign  of  the 
market’s support for the company’s management.

Sustainability  continues  to  guide  our  actions  through  our 
sustainable  value  creation  strategy,  where  we  integrate 
the  business  pillars  with  environmental,  social  and 
governance  (ESG)  aspects  with  a  long-term  view.  In  this 
way, we continued with our investment plan, which  reached 
Ch$222,620  million  and  whose  main  projects  include  the 
construction of the first plastic bottle recycling plant in Chile, 
a  new  returnable  bottling  plant  in  Mendoza,  and  a  beer 

INTEGRATED ANNUAL REPORT 20234

brewing  plant  in  Brazil,  which  will  start  operations  in  2025. 
In  Paraguay, we  inaugurated  Circular  Pet,  a  33.33%-owned 
plant that allows us to recycle PET containers and transform 
them into recycled food-grade resin to produce new bottles.

this  sense,  returnability,  collection,  recycling  and 
In 
reduction  are  key  aspects  in  Coca-Cola  Andina’s  ongoing 
environmental  progress.  In  2023,  we  reached  returnability 
percentages  of  soft  drinks  of  41.4%  in  Argentina,  22.2%  in 
Brazil, 41.1% in Chile and 40.0% in Paraguay, becoming one of 
the leading bottlers in the system worldwide.

with  “Desafío  100+  Labs”  together  with  ABInbev,  among 
others.

We are very proud to have been recognized once again in 
the prestigious Dow Jones Sustainability Index MILA Pacific 
Alliance  and  Dow  Jones  Sustainability  Index  Chile,  as  the 
best-ranked  Chilean  company  in  our  industry  and  fourth 
globally.  This  result  reflects  our  ongoing  commitment  to 
and work on sustainability, and it encourages us to continue 
innovating  to  improve  the  well-being  of  the  communities 
where we operate.

In  the  social  realm,  and  in  order  to  create  shared  value 
with  our  host  communities,  we  have  implemented  water 
management  projects  such  as  the  construction  of  artificial 
glaciers with  Nilus  in  Chile  and  the  preservation  of  forests 
and aquifers in Paraguay; returnability and recycling through 
partnerships  with  municipalities  in  Argentina,  education 
programs in Brazil, and recycling points in Chile and Paraguay.
In  addition,  we  have  initiatives  that  promote  employment 
and the local economy by strengthening traditional channel 
stores,  such  as  “Mi  Almacén  Mi  Comunidad”  in  Chile  and 
“Estemos Abiertos 2.0” in Paraguay, and an entrepreneurship 

In  terms  of  the  digital  transformation  process  we  are 
implementing,  the  platform  for  B2B  customers,  which 
operates  under  a  single  technological  architecture 
in 
Argentina,  Brazil,  Chile,  and  Paraguay,  accounted  for  18% 
of  the  Traditional  Channel’s  net  income,  while  38%  of  the 
company’s net income - across all channels - was realized 
through digital media in December 2023.

Similarly,  the  B2C  platforms,  through  which  we  offer 
the  entire  Coca-Cola  Andina  portfolio  which  allows 
products  to  be  received  at  consumers’  homes,  have 

seen  consistent  growth  in  all  of  our  operations,  with  high 
satisfaction  indicators.  In  addition,  we  increased  efficiency 
and  productivity  by  implementing  nearly  150  bots,  which 
enabled us to automate various operations in the BackOffice, 
Supply Chain, and Commercial areas.

All  of  these  advancements  and  achievements  have  been 
made  possible  by  the  work,  commitment,  talent,  and 
experience  of  a  great  team,  as  well  as  our  partner,  The  
Coca-Cola Company, with whom we collaborate every day 
to  build  a  total  beverage  company  that  is  resilient,  agile, 
and  efficient,  but  above  all,  committed  to  caring  for  the 
environment and the economic and social development of 
the countries where it operates.

Juan Claro G.
Chairman of the Board of Directors

INTEGRATED ANNUAL REPORT 20235

COMPANY IDENTIFICATION: 
GRI 2-1

EMBOTELLADORA ANDINA S.A.
Open Stock Corporation

RUT: 91.144.000-8 

Legal address: Av. Miraflores 9153, Renca, Santiago. 

www.koandina.com

CONTACT FOR ISSUES RELATED TO INTEGRATED 
REPORT:
GRI 2-3

andina.ir@koandina.com

Av. Miraflores 9153, Renca, Santiago.

Tel: (56-2) 2338 0520 

COUNTRIES WHERE IT OPERATES
GRI 2-1

ABOUT THIS INTEGRATED ANNUAL REPORT

SCOPE AND STANDARDS 
GRI 2-2, 2-14 |CMF 2.1

This Integrated Annual Report was prepared in accordance with the 
provisions of General Rule No. 30 of the Financial Market Commission 
(CMF),  in  compliance  with  the  Global  Reporting  Initiative  (GRI)  2021 
Standards and incorporating the specific standards of the Sustainability 
Accounting  Standards  Board  (SASB)  of  the  food  and  beverage  and 
non-alcoholic  beverage  (FB-NB)  sector,  in  accordance with  the  industry 
classification  of  the  Sustainable  Industry  Classification  System  (SICS)  and 
the Task Force on Climate-related Financial Disclosure (TCFD).

The  financial  information  considered  in  this  report  includes  Embotelladora 
Andina  S.A.  and  its  subsidiaries,  and  the  sustainability  information  includes 
Embotelladora  Andina  S.A.  and  its  main  subsidiaries  (Coca-Cola  Andina 
Argentina,  Coca-Cola  Andina  Brazil,  Coca-Cola  Andina  Chile  and  Paresa)  as 
disclosed in Note 2.2 to the Financial Statements.

There are no changes in the approach of the GRI standard used in the survey of the 
different material topics for the entities included in this report.

Argentina

Brazil

Ruta Nacional 19, Km 3,7, 
Córdoba.

Rua André Rocha 2299, Taquara, 
Jacarepaguá, Rio de Janeiro.

A  team  composed  of  people  from  multiple  areas  of  the  Company  was  formed  to 
prepare this Integrated Annual Report. Additionally, it was reviewed and approved by 
the Board of Directors of the Company.

REPORTING CYCLE

GRI 2-3

This  Integrated  Annual  Report  and  its  corresponding  financial  reports,  which 
are  issued  on  an  annual  basis,  correspond  to  the  fiscal  year  from  January  1  to 
December  31,  2023.  As  required  by  regulation,  this  document  was  made 
accessible to all stakeholders and the general public a minimum of 15 calendar 
days  prior  to  the  General  Shareholders’  Meeting,  and  was  published  on  the 
Company’s website on March 28, 2024.

In  adherence  to  the  company’s  pledge  to  minimize  paper  usage,  the 
Integrated Annual Report is exclusively provided in digital format and can 
be accessed through the Company’s website.

Chile

Av. Miraflores 9153,  
Renca, Santiago.

Paraguay

Acceso Sur, Ruta Ñemby Km 3,5 - 
Barcequillo -San Lorenzo, Asunción.

INDEPENDENT AUDITORS
External suppliers with full independence

GRI 2-5 

Financial Statements audited by:

PricewaterhouseCoopers Consultores, Auditores SpA.

RUT 81.513.400-1

GRI - SASB indicators, Materiality and Carbon Footprint 
verified by:

EY Servicios Profesionales de Auditoría y Asesoría Ltda.

RUT 77.802.430-6 

INTEGRATED ANNUAL REPORT 20236

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MAIN FIGURES  
2023

272,504 
Total clients

57.4 million
Potential consumers

Brazil

Paraguay

2,861,800 Km2

franchise

Chile

Argentina

Ch$2,618,437 million 

Total sales

4
Countries

10

Bottling plants
Main subsidiaries

5

Plants 
subsidiaries

882.6 million 

unit cases sold

Ch$470,108 million

Consolidated adjusted EBITDA

Ch$171,441 million

Net income attributable to the owners  
of the controller

18.0%

Consolidated adjusted EBITDA margin

Ch$1,862,707 million

Market capitalization  
at December 31, 2023

95

Distribution  
centers

8,630

Suppliers

economic234567891 
 
 
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MAIN FIGURES  
2023

16,628 

Total collaborators

16.9%

Women

US$2,320,553
Invested in community

1,034,534
Beneficiaries of the community

* BBSP: Behavior based safety program / **ENPS: Employee Net Promoted Score.

Brazil

Paraguay

(Chile + Holding)

Argentina

8,055

Collaborators 

1,061 

Collaborators 

4,144 

Collaborators 

3,368 

Collaborators 

17.5% 
Women

15.4% 
Women

20.8%
Women

11.2%
Women

402,455

Training hours

US$1.1 
million
Invested in education

22,655
Collaborators covered by BBSP*
(own + third parties)

3.98
Average level of employee 
engagement
(Score based on a scale of 1 to 5)

42.8%
Positions filled through internal 
recruitment

2,798
New hires 2023

2,661,929
Liters donated

-1.5%
kilocalories  
per liter sold  
vs 2022

social234567891 
 
 
MAIN FIGURES  
2023

33.8% 

of sales volume in returnable containers 
over SSD total

27.5% 

of sales volume in returnable containers 
over NARTD total

18.4%

Percentage of 
recycled resin use

29.5%

Percentage of post-
consumer recovery

8

1.72

Water use ratio

1.24 million m3
Water reused

38.6%
Renewable energy used

242.3  gCO2e per liter produced
Carbon footprint emissions ratio

environmentalINTEGRATED ANNUAL REPORT 20232345678919

1
Reach 
together 
every 
corner

INTEGRATED ANNUAL REPORT 2023Learn how we live our purpose in chapter 3

10

OUR PURPOSE
CMF 2.1

REACH TOGETHER 
EVERY CORNER, 
TO REFRESH 
MOMENTS 
AND OPEN 
OPPORTUNITIES

WE ARE ANDINA:
OUR PURPOSE, REACH 
AND OPERATIONS

GRI 2-1, 2-6, 6.1.I, 6.2.I

OUR MISSION
CMF 2.1

Add value by growing in a 
sustainable way, refreshing our 
consumers and sharing moments 
of optimism with our clients.

Integrity

Attitude

VALUES THAT  
DEFINE US
CMF 2.1

OUR VISION
CMF 2.1

Lead the beverage market 
by being recognized for our 
management of excellence, 
people and welcoming 
culture.

Customer 
centric

Results-
oriented

Austerity

Team work

INTEGRATED ANNUAL REPORT 202311

GEOPOLITICAL CONTEXT OF COUNTRIES 
AND MARKETS   

Change, and the speed at which it occurs, is challenging 
companies  around  the  world  to  be  flexible  in  order  to 
thrive  in  an  increasingly  uncertain  future.  Coca-Cola 
Andina  is  no  exception.  With  operations  in  Argentina, 
Brazil,  Chile  and  Paraguay,  it  is  essential  to  be  able  to 
read the issues that arise and then adopt strategies that 
allow  it  to  adapt  to  the  economic,  political,  social  and 
environmental  context  of  each  country. This  is  the  only 
way to respond appropriately to the different situations 
and demands of the markets in which it operates.

Embotelladora Andina S.A. (hereinafter “Coca-Cola Andina”, 
“Andina” or the “Company”) has become one of the largest 
franchisees  of  The  Coca-Cola  Company  (“TCCC”)  in  Latin 
America,  whose  value  proposition  is  to  become  a  Total 
Beverage  Company,  using  its  resources  efficiently  and 
sustainably  to  increase  the  return  for  its  shareholders  and 
all its stakeholders. 

Its  main  activity  is  to  produce,  bottle,  commercialize  and 
distribute  products  under  the  brands  registered  by  The 
Coca-Cola  Company,  as  well  as  to  commercialize  and 
distribute some brands of other companies such as Monster 
Energy  Drinks,  AB  InBev  Brewery,  Diageo,  Cooperativa 
Capel, and Viña Santa Rita S.A., among others.

The  Company  -controlled  equally  by  the  Chadwick  Claro, 
Garcés  Silva,  Said  Handal  and  Said  Somavía  families- 
maintains  operations  and  has  a 
license  to  produce, 
commercialize  and  distribute  TCCC  products  in  certain 
territories in Argentina (through Embotelladora del Atlántico 
S.A., hereinafter “EDASA” or “EDASA”), hereinafter “EDASA” or 
“Coca-Cola Andina Argentina”), Brazil (through Rio de Janeiro 
Refrescos Ltda., hereinafter “Coca-Cola Andina Brazil”), Chile 
(through Embotelladora Andina S.A., hereinafter “Coca-Cola 
Andina Chile”) and throughout Paraguay (through Paraguay 
Refrescos S.A., hereinafter “Paresa”).

INTEGRATED ANNUAL REPORT 2023OUR 
HISTORY

CMF 2.2 

2016

Creation of  Coca-Cola del Valle 
New Ventures S.A. Joint Venture 
along with Coca-Cola de Chile 
S.A. and Coca-Cola Embonor 
S.A., for the production and 
distribution of non-carbonated 
beverages.

Coca-Cola Andina enters the 
Dow Jones Sustainability Chile 
Index.

1946

Embotelladora Andina is born 
with the license to produce and 
distribute products of The  
Coca-Cola Company in Chile.

1955

Andina begins trading on the 
Santiago Stock Exchange.

1985

The Garcés Silva, Said Handal, 
Said Somavía and Hurtado 
Berger families acquire control.

1994

Andina begins trading on the 
New York Stock Exchange.

Acquisition of the bottler Rio de 
Janeiro Refrescos in Brazil.

2015

2013

2012

2011

Publication of  
Coca-Cola Andina’s Corporate 
Sustainability Policy.

Andina acquires Companhia de 
Bebidas Ipiranga, a Coca-Cola 
bottler in Brazil.

Merger with Coca-Cola Polar 
incorporating territories in 
Argentina, Chile and Paraguay.

The plant located in the 
commune of Renca in Chile 
begins operations.

Andina acquires 40% ownership 
in Sorocaba Refrescos in Brazil.

The Chadwick Claro family joins 
the Controlling Group of the 
Company formed also by the 
Hurtado Berger, Said Handal, 
Said Somavía, and Garcés Silva 
families.

2007-2008

Andina incorporates Benedictino 
to its water portfolio. 

Joint venture with the Coca-Cola 
System for the water and juice 
business in Brazil.

Sustainability pillars are 
incorporated into the Business 
Strategy.

Publication of First 
Sustainability Report.

2017

Publication of Corporate 
Human Rights Policy and 
the Corporate Policy on 
Non-Discrimination and 
Harassment, Respect for 
People, Diversity and Inclusion.

2018

Acquisition of Guallarauco along 
with the Coca-Cola System in 
Chile.

New agreement with Diageo 
for the distribution of alcoholic 
beverages.

The new Duque de Caxias Plant 
begins operating in Brazil.

Coca-Cola Andina voluntarily 
adheres to UN’s Global 
Compact.  

2019

New agreement to distribute 
Pisco Capel in Chile.

2020

New agreement for the 
sale, commercialization and 
distribution of the main brands 
of AB InBev Chile in certain 
regions in Chile.

The Hurtado Berger family is no 
longer part of the Controlling 
Group.  

2021

New agreement to distribute 
Viña Santa Rita products in 
Chile and Estrella Galicia beers 
in Brazil.

Publication of the Corporate 
Policy on Diversity of the Board 
of Directors.

2022

The purpose of Coca-Cola 
Andina is unveiled.

Acquisition, together with 
Femsa, of the Therezópolis beer 
brand in Brazil.

Publication of the Corporate 
Policy on Environmental 
Management.  

12

1995-1996

Acquisition in Argentina of the 
Coca-Cola bottlers in Rosario, 
Mendoza and Córdoba, and 
packaging and filling in Buenos 
Aires. 

The Coca-Cola Company 
acquires 11% ownership of 
Andina

2000

Acquisition in Brazil of the 
Coca-Cola bottler Niteroi, 
Vitoria and Governador 
Valadares (NVG).

2023

Coca-Cola Andina issues a 
Bond in Switzerland 

Inauguration of Circular 
PET plant in Paraguay

INTEGRATED ANNUAL REPORT 2023SUSTAINABLE 

VALUE  
CHAIN

GRI 2-6 | CMF 6.2.II

The  Company’s  lengthy  and  consistent  trajectory 

demonstrates  how  we  have  progressed  to  the  point 

where  we  are  present  in  the  territories,  refreshing 

moments  and  opening  opportunities.  This  has  been 

accomplished through the integration of a sustainable 

business  vision  into  the  Company’s  strategy,  which 

has  served  as  a  compass  for  Coca-Cola  Andina’s 
operations to the present day.

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The Coca-Cola Company

It is the main strategic partner 
with which the Company 
works to create a more 
sustainable future for people, 
neighboring communities and 
the planet.

Suppliers of raw materials 
and services

They are a fundamental part 
of the value chain and play 
a key role in the success of 
the products manufactured 
and commercialized by the 
Company, through the supply 
of raw materials (sugar, 
carbon dioxide, concentrate, 
preforms and caps, among 
others) and utilities (water, 
energy, maintenance, etc.).

Production and Bottling

Collaborators

Through state-of-the-art 
technology and high quality 
and safety standards, the 
Company manufactures 
products in returnable 
and recyclable single-use 
containers (plastic and glass), 
as well as cans and tetra 
containers.

The people who make up the 
teams are essential, as they 
contribute with their talent, 
knowledge and experience 
in each of the processes 
involved in the value chain.

SUSTAINABLE VALUE CHAIN

Recyclers

Consumers

Clients

Distribution

Recyclers make it possible 
to return packaging to the 
production chain and thus 
contribute to the development 
of a circular economy.

The end consumer is reached 
indirectly through clients, 
and directly through digital 
platforms.

This process includes the 
logistics and distribution of 
products to customers and 
distribution centers, using 
third-party and company-
owned trucks.

Clients are at the center of 
everything we do, since they 
allow the Company to reach 
each and every consumer, 
whether through “On premise” 
formats (pubs, restaurants and 
discotheques, among others) 
or “Off premise” (stores, 
grocery stores, newsstands, 
kiosks, self-service stores, 
supermarkets, wholesalers, 
etc.).

 
 
 
MATERIALITY  
PROCESS

GRI 3-1 | CMF 3.7.II

This  process  -which  involves  a  comprehensive  review 
of  management  and  performance  on  material  issues-  is 
fundamental for Coca-Cola Andina, as it allows the company 
to  identify  its  key  environmental,  social  and  governance 
(ESG) impacts, as well as the priorities and expectations of 
its  various  stakeholders.This  allows  the  company  to  have 
relevant information for decision-making and to define new 
investments  and  objectives,  as well  as  to  redirect  or  focus 
operational aspects, among other things. 

In this line, in order to define the material issues, the interests 
and expectations of the stakeholders (internal and external 
to  the  organization),  the  relevant  sustainability  issues  of 
the  sector  and  the  industry,  the  relevant  issues  of  its  main 
executives,  the  economic,  environmental  and/or  social 
impacts  extracted  from  the  previous  analyses,  as  well  as 
the values, policies, strategies, objectives and fundamental 
purposes of the organization have been considered. 

Learn more about the process of identifying impacts in chapter 9.

14

4

Standards 
analyzed

International Perspective

Through the analysis of global 
sustainability standards.

Executive Committee 
Perspective

Interviews conducted with 
directors and officers to raise 
management focuses and 
impacts on environmental, 
social and governance 
issues.

17

Interviews 
conducted

16

Companies 
analyzed

Industry  
Perspective

Relevant topics published in 
various sustainability reports 
and integrated reports were 
reviewed.

IDENTIFYING AND 
PRIORITIZING IMPACTS
GRI 3-1 

In order to prioritize the impacts that were 
surveyed, we utilized the frequency level that 
was greater than the mean, as determined by 
the information sources. This survey facilitated 
the calibration of material issues in 
accordance with the Company’s impacts, 
as required by the GRI 2021 Standard.

Media and Social 
Networks 

Review search engines and 
digital media to identify relevant 
news between January 1 of this 
year to date.

33

News  
analyzed

1,708

Responses 
received

Stakeholder  
Perspective

A digital survey was conducted 
to identify the issues and 
impacts to be addressed 
by Coca-Cola Andina in 
environmental, social and 
governance matters.

Impact Matrix and 
Calibration

The identification of impacts 
allows us to unveil opportunities 
and risks in environmental, 
social and governance matters 
related to the operation and 
the business.

44

Impacts 
addressed

INTEGRATED ANNUAL REPORT 2023MATERIAL TOPICS
GRI 3-2

SUSTAINABLE  
LEADERSHIP

In  addition  to  incorporating  an  ESG  perspective 
into  all  processes,  adhering  to  regulations,  and 
adjusting to the realities of the various countries 
in  which  it  operates,  the  Company  strives  to 
improve  its  market  leadership  and  sustainable 
management. 
It  also  continuously  seeks  to 
increase  efficiency  and  productivity,  with  a 
particular emphasis on digital transformation and 
innovation.

Material Topic

Business

Stakeholders

Prioritization

Market leadership, growth and 
cost control  

Geopolitical context of countries 
and markets    

Regulatory compliance and 
business ethics  

Sustainable strategy and the ESG 
perspective on the business    

Digital transformation and 
innovation  

H

H

L

M

H

M

L

H

M

M

15

CIRCULAR  
PERSPECTIVE

CLIMATE  
ACTION

PORTFOLIO, QUALITY  
AND NUTRITION

Committed to waste management, lowering the 
environmental effect of packaging by collecting, 
recycling, and reducing it.

Undertakes actions to decrease GHG emissions 
and  manage  carbon 
the 
value  chain.  Actively  works  to  reduce  energy 
consumption  and  increase  the  percentage  of 
renewable sources in all operations.

footprint  across 

Working  permanently  to  expand  the  portfolio 
and  offer  consumers  a  wide  variety  of  great-
tasting  beverages,  including  more  sugar-free 
low-sugar  options,  and  making  product 
or 
reformulations.

Material Topic

Business

Stakeholders

Material topic

Business

Stakeholders

Prioritization

Prioritization

Prioritization

Returnability, circular economy 
(Plastic/PET, Resin) and packaging  

Waste management and 
responsible use of resources  

M

M

H

H

Climate change and emissions 

Promoting energy transition and 
the use of renewable energies  

M

L

H

H

Material Topic

Business

Stakeholders

Product health and safety  

Breadth of portfolio  
and value strategy  

Nutrition and healthy lifestyles

L

H

M

L

L

L

SUPPLY CHAIN  
MANAGEMENT

CLIENT  
PROXIMITY

Promotes  development-oriented  policies  that 
support  productive  activities,  the  creation  of 
jobs,  compliance,  entrepreneurship, 
decent 
creativity  and  innovation.  It  also  promotes  the 
formalization  and  growth  of  micro,  small  and 
medium-sized enterprises.

Proximity  to  clients  allows  us  to  achieve  their 
constant  development  and  attain  the  highest 
levels  of  service.  It  measures  and  manages 
the  variables  that  have  an  impact  on  customer 
satisfaction,  addresses 
their  concerns  and 
requirements,  and  innovates,  especially  in  the 
area of digitalization.

CONNECTION WITH  
THE COMMUNITIES

Coca-Cola  Andina  is  committed  to  the  social 
and economic development of the communities 
where  it  operates,  generating  shared  value, 
ethical and transparent relationships, and, above 
all, positively impacting people’s quality of life.

Material Topic

Business

Stakeholders

Material Topic

Business

Stakeholders

Prioritization

Prioritization

Prioritization

Responsible procurement (supply 
chain management)

L

M

Customer relations and 
satisfaction

M

M

WATER  
AWARENESS

Seeks to reduce water consumption and protect 
local  sources  for  future  generations.  The  four 
strategic axes on which it operates are: reduce, 
reuse, recycle and replenish.

Material Topic

Business

Stakeholders

Prioritization

Water management and water 
scarcity

M

H

DIVERSE, SAFE AND  
COMMITTED TEAM

Coca-Cola  Andina  seeks  to  generate  the  best 
workplace  for  its  collaborators.  It  is  convinced 
that  by  creating  respectful,  diverse,  inclusive 
and safe environments in which individuals feel 
valued  and  happy,  it  will  be  possible  to  attain 
goals,  foster  collective  economic  development 
and  ultimately  ensure  the  success  of  the 
organization.

Material Topic

Business

Stakeholders

Prioritization

Health and safety of collaborators

Talent attraction, retention and 
development  

Promoting diversity, gender equity 
and inclusion  

Well-being, benefits and work 
environment  

Labor and union relations    

M

M

M

H

M

L

M

H

M

L

Material Topic

Business

Stakeholders

Economic development, 
employment and local 
entrepreneurship  

Community relations, donations 
and public-private alliances   

M

M

L

L

New material topics 2023

H

High

M

Medium

L

Low

INTEGRATED ANNUAL REPORT 202316

SUTAINABLE 
VALUE CREATION 
STRATEGY

GRI 2-25 | CMF 3.1.II, 3.1.IV, 4.2

To meet the purpose and integrate the 
challenges posed by the various stakeholders 
presented in the materiality matrix, a strategy 
has been developed that is structured around 
five pillars, which include the growth and 
sustainability of the business.

PILLARS, OBJECTIVES AND STRATEGIC FOCUS

MARKET LEADERSHIP AND BREADTH OF PORTFOLIO,  

CHANNELS AND GEOGRAPHIES

Coca-Cola Andina strives to become a Total Beverage Company by offering a 

diverse  range  of  products,  combining  the  expansion  of  its  core  business with 

The Coca-Cola Company with the creation of new categories that are distributed 

through  various  channels  to  reach  customers  and  consumers  in  a  timely  and 

efficient manner.

CONTRIBUTION TO THE 
SUSTAINABLE DEVELOPMENT 
GOALS (SDGS)

CMF 4.2 

COCA - COL A ANDINA HAS LONG BEEN 
COMMIT TED TO MAKING THE PL ANET A 
MORE SUSTAINABLE PL ACE, WH ICH IS 
REFLECTED THROUGHOUT ITS SUSTAINABLE 
VALUE CREATION STRATEGY.

THE COMPANY HAS FORMALIZED GOALS, 
OBJECTIVES, AND INDICATORS WITH 
EXPECTED VALUES FOR THE MEDIUM 
AND LONG TERM IN ACCORDANCE WITH 
THE UNITED NATIONS 2030 AGENDA’S 
SUSTAINABLE DEVELOPMENT GOALS (SDGS).  

CORPORATE GOVERNANCE EXCELLENCE  

The Company has a management team of excellence that operates in accordance 

with the highest Corporate Governance standards, ensuring that the management 

system  generates  value  for  all  stakeholders  in  an  ethical,  responsible,  and 

sustainable manner.

EFFICIENCY AND PRODUCTIVITY IN THE VALUE CHAIN

The Company works to strengthen production, sales, and distribution networks, with a 
focus on resource sustainability and the implementation of a digital transformation 

process to increase efficiency. Natural resource management is critical to achieving 

the proposed goals and caring for the environment, with a particular emphasis on 

water and energy management, returnability and recycling, and carbon footprint 

measurement, among other things.

AGILITY, FLEXIBILITY AND COMMITMENT 

The team’s resilience reflects the capacity and flexibility of each of its members, 

who are continuously cared for using a comprehensive and diverse approach, 

with  the  goal  of  creating  the  best  conditions  for  them  to  deploy  their  talent, 

enhance  their  knowledge,  and  apply  their  experience.  The  Company  is  also 

committed  to  the  economic  and  environmental  development  of  its  host 

communities  through  shared  value  initiatives  and  ethical  and  transparent 

relationships with all stakeholders.

INTEGRATED ANNUAL REPORT 2023Material Topic

Strategic Pillars

Stakeholders

SDG

Commitment 2030

17

Progress 
2023

GRI 3-3

Sustainable 
leadership

Market leadership, growth  
and cost control

Geopolitical context of countries 
and markets 

Regulatory compliance and 
business ethics

Sustainable strategy and the ESG 
perspective in the business 

Digital transformation and 
innovation 

Circular 
perspective

Returnability, circular economy 
(Plastic/PET, Resin) and 
packaging 

Waste management and 
responsible use of resources  

>

>

>

>

>

>

>

8.1

8.1

16.5

17.19

9.4

12.4

12.5

Sustained growth of 
consolidated Adjusted EBITDA 

Ch$470,108  
million
Consolidated adjusted EBITDA.

42.8% 

of sales volume in the returnable 
segment over total NARTD

27.5% 

Target World Without Waste

recyclability of  
our packaging.
 recovery of  
bottles sold.
of recycled resin to produce  
our bottles.

100% 
100% 
50% 

100% 
29.5%
18.4% 

Water 
awareness

Water management and  
water scarcity

>

6.4

1.27 liters

of water consumed per liter of 
beverage produced.

1.72 liters

Climate  
action

Climate change and emissions

Promotion of energy transition and 
use of renewable energies

>

>

13.2

7.2

0.255 
Mega Joules

of energy consumed per liter of 
beverage produced.

0.317 
Mega Joules

of energy consumed from 
renewable sources.

38.6%

SRATEGIC PILLARS:  

Market leadership

Breadth of portfolio, channels and geographies

Corporate Governance excellence

Efficiency and productivity in the value chain

Agility, flexibility and commitment

STAKEHOLDERS:

The Coca-Cola Company

Consumers

Clients

Communities

Collaborators

Regulators

NGOs

Investors

Suppliers

Media

INTEGRATED ANNUAL REPORT 2023 
 
 
  
 
 
 
  
 
 
  
 
 
  
 
 
 
  
 
 
 
 
 
 
 
  
  
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
  
  
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
  
Material Topic

Strategic Pillars

Stakeholders

SDG

Commitment 2030

18

Progress 
2023

Diverse,  
safe and 
committed 
team

Portfolio, 
quality and 
nutrition

Health and safety of collaborators

Promoting diversity, gender equity 
and inclusion  

Talent attraction, retention and 
development  

Well-being, benefits and work 
environment  

Labor and union relations    

Breadth of portfolio and value 
strategy  

Nutrition and healthy lifestyles  

Product health and safety  

>

>

>

>

>

>

>

>

Supply chain 
management

Responsible procurement (supply 
chain management)

>

Client 
proximity

Customer relations and satisfaction

Connection 
with the 
communities

Economic development, employment 
and local entrepreneurship  

Community relations, donations and 
public-private alliances 

>

>

>

TBD

8.8

10.2

8.3

8.8

16.7

  2.1

  2.1

8.7

17.10

8.A

17.16

26.6%

of women’s participation within 
the Company

16.9% 

40.75

kilocalories sold  
every 200 ml

48.83

Contribute to the consolidation 
of sustainable supply chains.

255
critical suppliers
evaluated in ESG

Maintain proximity, boost 
digitization and increase their 
satisfaction. 

Contribute to the progress of 
the local economies where we 
operate.

  US$2,320,553
Investment in the community 

1,034,534
Beneficiaries in the community

SRATEGIC PILLARS:  

Market leadership

Breadth of portfolio, channels and geographies

Corporate Governance excellence

Efficiency and productivity in the value chain

Agility, flexibility and commitment

STAKEHOLDERS:

The Coca-Cola Company

Consumers

Clients

Communities

Collaborators

Regulators

NGOs

Investors

Suppliers

Media

INTEGRATED ANNUAL REPORT 2023 
  
  
  
  
 
 
  
 
 
  
 
 
  
 
  
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
19

M
E
M
O
R

I

A

A
N
U
A
L

I

N
T
E
G
R
A
D
A

2
0
2
3

INVESTMENT  
PLAN

CMF 4.3

2023 INVESTMENT PLAN

Ch$222,620 million 
Consolidated 2023

Embotelladora del 
Atlántico S.A.  

Ch$42,458  

million

Andina Empaques 
Argentina S.A.  

Ch$2,271

million

2024 INVESTMENT PLAN

Rio de Janeiro Refrescos Ltda. 

Embotelladora Andina S.A. 

Envases Central S.A. 

Ch$54,082

million

Ch$79,503

million

Ch$3,075  

million

Vital Jugos S.A.  

Re-ciclar S.A. 

Paraguay Refrescos S.A. 

Ch$16,495  

million

Ch$2,975

million

Vital Aguas S.A. 

Ch$1,351

million

Ch$20,410

million

WITH FUTURE CHALLENGES IN MIND, THE COMPANY HAS BUDGETED CH$213,420 MILLION, WHICH 
WILL PRIMARILY BE AIMED AT:

17.5%

of total 
investment 2023

Ch$37,343 million
Returnable bottles and 
containers optimizing the use of 
multipurpose bottles

49.8%

of total investment 
2023

Ch$106,276 million 
Maintenance, production 
capacity expansion and 
regulatory compliance

19.4%

of total investment 
2023

Ch$41,416  million
Cold equipment with energy 
efficiency savings, generating 
better customer service

Ch$28,384 million 
Other investments

13.3%

of total investment 
2023

 
 
 
Investment 
breakdown for 
maintaining 
and expanding 
productive capacity

20

Country

Amount to be 
invested in 
2024
(Ch$ million)

Machinery and infrastructure at the Duque de Caxias plant in Brazil and 
electrical substation for beer production

Brazil

48,611

Machinery and infrastructure in the Cuyo region in Argentina, to expand 
the capacity of returnable beverages

Argentina

Improve logistics capacity, specifically in central and northern Chile.

Chile

Compliance with industrial water treatment regulations in Chile with a new 
effluent treatment plant and expansion of the existing plant in Argentina.

Argentina 
and Chile

Improve water use efficiency in Chile.

Chile

7,405

8,600

6,676

2,580

Breakdown 
of “Other 
Investments”

Renewal of truck fleet in Chile and forklifts in Brazil.

Improvements in technologies, processes and digital platforms, 
incorporation of B2B, B2C, artificial intelligence, data analytics and 
machine learning solutions.

Brazil and 
Chile

8,324

All countries

6,129

INVESTMENT AND FINANCING POLICY

CMF 4.3

The  Board  of  Directors  establishes  the  investment  and  financing  policies 
using  the  authority  bestowed  upon  it  by  the  Shareholders’  Meeting.  In 
addition  to  not  defining  a  particular  financing  structure,  the  bylaws  do 
not  specify  which  investments  the  company  may  make.  However,  in 
accordance with the stipulations of the Company’s existing power structure, 
the  Board  of  Directors  must  grant  prior  approval  for  the  execution  of 
specific investment ventures and the procurement of particular financing. 

INTEGRATED ANNUAL REPORT 2023STAKEHOLDERS

GRI 2-29 | CMF 3.7.I, 6.1.V, 6.3 

Coca-Cola  Andina  maintains  a  relationship  of  trust  with  its  stakeholders 
through  consistent  communication  and  the  provision  of  timely,  transparent, 
and clear information. This is accomplished via the Investor Relations, External 
Communications, and Media Relations Departments.

GENERAL COMMUNICATION CHANNELS

In  order  to  regularly  disclose  and  communicate  the  issues  relevant  to  Coca-Cola  Andina,  as  well 
as  to  maintain  constant  and  timely  contact  with  all  of  its  stakeholders,  the  Company  has  several 
communication  channels,  such  as:  integrated  report,  corporate  website,  social  networks  and  press 
publications, among others.

21

INVESTORS* 

COLLABORATORS

CONSUMERS

CLIENTS

THE COCA-COLA COMPANY

Financial analysts and current and 
prospective investors in both equity 
and debt instruments.

All of the individuals who are 
members of the Coca-Cola Andina 
team.

Every individual who consumes the 
Company’s products.

Those who sell the products to 
consumers and are categorized as: 
“On premise” (on-site consumption, 
pubs, restaurants, discotheques, 
among others) and “Off premise” 
(stores, drugstores, kiosks, self-
service stores, supermarkets, 
wholesalers, among others).

Main strategic partner and licensor 
for the production and distribution 
of its branded products in part of 
the territories of Argentina, Brazil, 
Chile and throughout Paraguay.

How we are  
engaged

By incorporating sustainability 
into its strategic framework, the 
Company is capable of providing 
a long-term business model and 
consequently improving the lives 
of others.

The Company is dedicated to 
ensuring that every collaborator has 
the opportunity to advance their 
careers in a way that allows them 
to develop their skills and talents, 
so that we may jointly identify and 
resolve the challenges that Coca-
Cola Andina faces.

By maintaining a commitment 
to sustainable management 
and offering a broad portfolio of 
products that aim to meet the 
preferences of each moment of 
the day. 

Customer satisfaction measurement 
and the management of the 
variables that affect it are its primary 
focuses.

By collaborating to establish a 
more sustainable future and 
implementing returnable packaging, 
we can positively impact the lives of 
individuals on the planet.

Main communication  
channels

 > Documento 20-F.
20-F Annual Report
 >
Junta Ordinaria de Accionistas (JOA).
 >
Integrated Report
 >
Sustainability reporting frameworks 
 >
 > General Shareholders’ Meeting (GSM).
(SASB, GRI, IIRC, TCFD).
Sustainability reporting frameworks 
 >
Estados financieros (FECU).
 >
(SASB, GRI, IIRC, TCFD).
Financial Statements 

 >

 > Ongoing meetings.
 > Corporate intranet, emailing and 

newsletter.
Bulletin boards and physical posters.

 >
 > Work climate and satisfaction surveys.

* Includes shareholders, potential investors and financial analysts.

Surveys and questionnaires.

 > Digital channels.
 >
 > Hotline and call centers.
 >

Events and marketing campaigns.

 > Ongoing meetings.
 > Digital channels and applications.
 >
 > Customer service and development 

Training.

centers, call centers.
Surveys and satisfaction analysis.

 >

 > Ongoing meetings.
 >

Participation in several initiatives with 
specific areas.
Building joint plans.
Audits.

 >
 >

INTEGRATED ANNUAL REPORT 202322

COMMUNITIES

SUPPLIERS

REGULATORS

MEDIA AND COMMUNICATIONS

Groups located within the direct 
radius of influence of the operations.

This group consists of contractors, 
suppliers, and business partners 
who are involved in the supply of 
raw materials and services.

In Chile, the main regulator is the 
Financial Market Commission 
(CMF), while in the United States 
it is the Securities and Exchange 
Commission (SEC).

How we are  
engaged

Aims to make a positive impact on 
the environment and economy in 
the communities it serves. It has 
designed and executed numerous 
initiatives pertaining to, among 
other things, youth employability, 
mom & pops stores development, 
and recycling projects in order to 
accomplish this.

Integrating fair and ethical 
management with all of its suppliers, 
as well as acting as a good partner 
to large and small suppliers who 
help the company achieve its goals.

It maintains ongoing contact with 
authorities, governments, and 
regulators, and participates in 
events and seminars, as well as 
working groups of the various trade 
associations in each country.

The Company considers the 
relationship and contribution of 
traditional and digital media, as well 
as those of local, national or global 
scope, for the knowledge and 
dissemination of what it is and what 
it does.

By consistently providing pertinent, 
timely, and transparent information 
to the different interest groups, the 
Sustainable Value Creation Strategy 
is intended to be communicated, 
with a particular emphasis on 
the creation of shared value with 
surrounding communities.

NON-GOVERNMENTAL 
ORGANIZATIONS (NGO’S)

The Company appreciates the 
professional and scientific viewpoint 
offered by numerous NGOs that 
work to address the issues the 
industry presents.

Both directly and via the public 
information about the Company that 
is accessible on its official platforms.

Main communication  
channels

 > Ongoing meetings.
 >

Integration of citizen dialogue 
roundtables.

 > Community relations project

 > Ongoing meetings
 > Digital platforms
Training sessions
 >
Bidding processes
 >

 >
 >
 >

20-F Annual Report
Financial Statements
Integrated Report

 > Digital and traditional media
 >
 > Meetings

Integrated Report

Liaising and public relations.

 > Ongoing meetings.
 >
 > Quarterly results.
Integrated Report
 >

* Includes shareholders, potential investors and financial analysts.

INTEGRATED ANNUAL REPORT 2023AFFILIATIONS AND MEMBERSHIPS
GRI 2-28 | CMF 6.1.VI, 6.3

The  Company  actively  participates  in  guilds  and  business 
groups, where it shares its experience, allowing it to better 
face  the  challenges  of  the  market  and  changes  in  the 
environment. The  main  participations  during  the year  2023 
are detailed below: 

During 2023 
US$1,135,242
were contributed
to associations

23

 >

 >

Asociación de Fabricantes Argentinos 
de Coca-Cola (AFAC).
Instituto Argentino de Responsabilidad 
Social y Sustentabilidad (IARSE).
Bolsa de Comercio de Córdoba.
 >
 > Cámara Argentina de la Industria de 

Guilds and 
associations

Bebidas sin Alcohol.

 > Cámara de Comercio de Córdoba.
 > Cámara de Comercio de los Estados 

Unidos de América en la República 
Argentina.
Instituto Argentino de Ejecutivos de 
Finanzas.

 >

 > Unión Comercial e Industrial de 

Mendoza.

 > Unión Industrial de Bahía Blanca.
 > Unión Industrial de Córdoba.

 > Municipios de Bahía Blanca, San Martín 

de Córdoba

Alliances and 
collaboration

 >
 >

 >
 >
 >

 > Geocycle
 >

Empresa de educación gastronómica 
Pimienta Negra
Fundación Junior Achievement
Fundación Fondo de Becas para 
Estudiantes (FONBEC)
Fundación Las Omas 
Fundación La Rañatela
Bancos de Alimentos (Córdoba, Rosario, 
Mendoza, Santa Fe, Neuquén, Bahía 
Blanca)
Fundación Empate

 >
 > Cooperativa Los Carreros

 >

 >

 >

 >

 >

Associação Fabricantes Brasileiros de 
Coca-Cola (AFBCC)
Associação Recreativa e Beneficente 
dos Empregados da Rio de Janeiro 
Refrescos Ltda. (ARBERISA)
Associação Brasileira das Indústrias 
de Refrigerantes e de Bebidas Não 
Alcoólicas (ABIR).
Federação das Indústrias do Estado 
do Rio de Janeiro / Confederação das 
Indústrias do Rio de Janeiro (FIRJAN/
CIRJ).
Associação Comercial do Rio de Janeiro 
(ACRJ).

 > Centro das Indústrias do Estado de São 

Paulo Distrital Sul (CIESP).
SINDICERV

 >

 >
 >
 >

 >

Sociedad de Fomento Fabril (SOFOFA)
Alimentos y Bebidas de Chile (AB Chile)
Asociación Gremial de Industrias 
Proveedoras (AGIP)
Fundación Generación Empresarial 
(FGE).
Bolsa de Comercio de Santiago.

 >
 > Unión Social de Empresarios Católicos 

(USEC).

 > Cámara de Comercio de Santiago.
Asociación de Industriales de 
 >
Antofagasta.

 > Confederación del Comercio Detallista y 

Turismo de Chile.

PRO Desarrollo

 > Cámara de Alimentos y Bebidas 
 >
 > Unión Industrial Paraguaya.
 > Cámara de Anunciantes del Paraguay.
 > Cámara de Alimentos y Bebidas.
 >
 > Centro de Regulación, Normas 
y Estudios de la Comunicación 
(CERNECO).

Pro Desarrollo.

 > Cámara Paraguaya de Supermercados 

(CAPASU).

 > Municipios de Duque de Caxias
Instituto Coca-Cola Brasil
 >
 > Colaboración Colectivo MOVER
 > Colectivo Reciclar
 > Coletivo Jovem
 >

Instituto Moleque Mateiro de Educação 
Ambiental
Secretaría Municipal de Educación del 
Municipio de Duque de Caxias
Escuela Nova América de Duque de 
Caxias

 >

 >

 > Municipios de Puente Alto, San Joaquín, 

Renca, Coquimbo, La Reina, Las 
Condes, Macul, San Antonio
Fundación Tacal.
Fundación María Ayuda
Kyklos
Rembre

 >
 >
 >
 >
 > Organización internacional TNC (The 

Nature Conservancy)
Red Pacto Global Chile
Fundación Chile Diferente
Fundación Carlos Vial Espantoso.
Fundación Libertad y Desarrollo.
Seminarium Chile.

 >
 >
 >
 >
 >
 > Centro de Estudios Públicos.
Fundación Reforestemos.
 >
Red de Alimentos.
 >

 >
 >

 >
 >
 >

Fundación Paraguaya
Asociación de Almaceneros Minoristas 
del Paraguay
Fundación Coca-Cola
Fundación Moisés Bertoni
Servicio Nacional de Saneamiento 
Ambiental (SENASA)

 > Comisión Nacional del Lago Ypacarí
 > Global Environment and Technology 

Foundation

 > Cruz Roja Paraguaya
 >
 >
 >

Asociación Tierranuestra
A Todo Pulmón
Red local de Pacto Global

Major Contributions 2023: Asociación de Fabricantes Argentinos de Coca-Cola (Argentina): US$147,875; Associação dos Fabricantes Brasileiros de Coca-Cola (Brazil): US$318,007; Sociedad de Fomento Fabril (Chile): US$56,648; Cámara Paraguaya de Supermercados (Paraguay): US$6,648. We do not fund political 
campaigns, lobbying, advocacy, or similar activities, nor do we fund ballot measures or referendums.

INTEGRATED ANNUAL REPORT 2023ECONOMIC VALUE 
DELIVERED TO OUR 
STAKEHOLDERS

GRI 201-1

Ch$
21,415 
million
Economic value  
withheld

Driven by the Sustainable Value 
Creation Strategy, during 2023  
Coca-Cola Andina generated value for 
all stakeholders, through the following 
resource allocation:

Ch$
1,558 
million
Social investment 
payments

Ch$
2,613,254 
million
Payment to suppliers, contractors 
and distributors

Ch$3,684 billion

Economic value generated

Ch$
260,337 
million
Remuneration  
payments

Ch$
192,707 
million
Payments for purchases  
of fixed assets and  
intangible assets

24

I

N
T
E
G
R
A
T
E
D

A
N
N
U
A
L

R
E
P
O
R
T

2
0
2
3

Ch$
165,877 
million
Dividend  
payments

Ch$
428,387 
million
Government  
payments

234567891 
 
 
25

2

Corporate 
integrity 
model

INTEGRATED ANNUAL REPORT 2023CORPORATE GOVERNANCE 
MODEL

GRI 2-12 | CMF 3.1.II, 3.1.VII

CORPORATE GOVERNANCE

GRI 2-9| CMF 3.1

GSM

Shareholders

Board of 
Directors

Induction and 
Training

CEO

Crisis 
Management

l

s
r
e
d
o
h
e
k
a
t
S

Independent Auditor

Committees

Executive

Finance

Culture / Ethics / 
Sustainability

Audit / Directors

Internal Audit

Investor Relations

Sustainability 
and External 
Communications

Integrated 
Report

26

COCA-COLA ANDINA’S CORPORATE GOVERNANCE MODEL 
AIMS TO EFFECTIVELY MANAGE THE RELATIONSHIPS  
BETWEEN THE VARIOUS AREAS THAT MANAGE THE 
COMPANY, WITH THE OBJECTIVE OF CREATING  
SUSTAINABLE ECONOMIC, SOCIAL, AND ENVIRONMENTAL 
VALUE FOR THE VARIOUS STAKEHOLDERS. THIS MODEL 
IS USED TO DEFINE AND IMPLEMENT ORGANIZATIONAL 
STRUCTURES, FUNCTIONS, MANAGEMENT, AND  
CONTROL MECHANISMS, AS WELL AS PLANS FOCUSED  
ON INTEGRATING THESE GUIDELINES INTO THE 
ORGANIZATIONAL CULTURE.

The  Board  of  Directors  grants  authority  to  Management  to  carry  out  the  day-to-day 
management  of  the  Company  in  compliance  with  the  Corporate  Policy  on  Delegation  of 
Authority. The Board of Directors also establishes the responsibilities regarding the roles and 
authority of the organization’s executives.

Management  bears  the  responsibility  of  overseeing  the  design,  dissemination,  monitoring, 
compliance,  effectiveness  and  updating  of  the  Company’s  Corporate  Governance  Model, 
including  the  development,  approval  and  updating  of  the  Company’s  Mission,  Vision 
and  Values  statements,  as  well  as  the  purpose,  strategy  and  objectives  that  align  with 
the  sustainable  development  of  the  business.  By  doing  so,  and  through  the  corporate 
functional levels, it sets the parameters required to ensure an efficient execution and control 
environment  across  the  entire  organization,  participating  actively  in  achieving  the  planned 
objectives, by holding regular meetings with the critical teams involved in those processes, 
and by visiting the countries and units where Coca-Cola Andina operates.  

Management 
Team:
Corporate Officers
and General Managers

Compliance 
Culture

Risk  
Management

Complaint 
channels

The  Company’s  structure  consists  of  a  company  that  operates  its  franchises  in  Chile, 
and  on which  also  depend  the  companies  that  operate  in Argentina,  Brazil  and  Paraguay. 
Furthermore, it incorporates a Board of Directors whose mission, -in accordance with current 
legislation-,  is  to  oversee  the  interests  of  shareholders,  protecting  and  valuing  Coca-Cola 
Andina’s equity.

Management / Areas / Collaborators

Policies  and  codes  of  conduct  that  offer  guidelines  on  diversity,  respect  for  people, 
and  the  workplace  have  been  defined  in  an  effort  to  identify  and  lessen  organizational, 
social,  or  cultural  barriers.  The  following  are  the  primary  policies  that  address  these 
issues:  Compensation  Policy,  Corporate  Human  Rights  Policy,  Corporate  Policy  on  Non-
Discrimination and Harassment, Respect for People, Diversity and Inclusion, and our Code of 
Ethics and Business Conduct.

INTEGRATED ANNUAL REPORT 202327

Corporate Governance 
Model Objectives

1

Ensure that, in 
accordance with the 
interests of stakeholders, 
sustainable value is generated 
from an economic-financial, 
environmental, and social 
perspective.

Encourage the creation of 
an ethically-driven corporate 
culture that prioritizes the 
prevention of irregular acts.

2

Provide 
the best 
possible environment 
for transparency, by 
developing policies and 
standards that support 
appropriate decision-making 
grounded in responsible 
management and 
control of resources.

3

4

Protect corporate reputation 
in order to continue 
strengthening value creation.

Boost the transparency and 
dependability of the financial 
data.

Control for maintaining 
process development, 
efficient resource 
management, and 
compliance with existing 
internal policies.

5

6

DELEGATING RESPONSIBILITY FOR ENVIRONMENTAL,  
SOCIAL AND GOVERNANCE (ESG) IMPACTS

GRI 2-9, 2-12, 2-13 | CMF 3.1.II, 3.2.VII

Sustainability  is  one  of  the  most  pertinent  courses  of  action  covered  by  the  Corporate 
Governance  Model.  In  order  to  achieve  this,  it  has  a  management  strategy  that  aims 
to  guarantee  the  generation  of  long-term  value,  consistently  within  an  environment 
characterized by ethics, transparency and corporate accountability.

Monthly operations results analysis meetings between the Chief Executive Officer, Corporate 
Officers, and General Managers are held to ensure appropriate performance in this domain. 
The foregoing implies that each team reports on a range of indicators related to logistics, 
finance,  human  resources,  sustainability  and  commercial,  and  that  are  accompanied  by 
investment projections and assessments, among other matters. The Chief Executive Officer 
and the Corporate Officers report to the Board of Directors each month on the outcomes of 
these meetings.

The  Board  of  Directors’  committees,  which  are  comprised  of  the  Executive  Committee, 
Culture,  Ethics  and  Sustainability  Committee,  Directors’  Committee,  and  Sarbanes-Oxley 
Audit  Committee,  are  another  example  of  how  the  committees  support  the  Company’s 
management and decision-making in the areas of the economy, environment, and people.

Assessment of corporate governance performance
CMF 3.1.I

There are internal bodies, as well as actions and programs to ensure its proper operation, to 
guarantee and assess corporate governance performance.

Code of Ethics and 
Business Conduct

Culture, Ethics and 
Sustainability Committee 

Board of Directors 
Induction Process 

Corporate Policies  
and Standards

Monitoring by  
Internal Audit

Certification of Accounting 
Standards 

Certification of the Crime 
Prevention Model (CPM)

Monthly Results  
meetings 

among others.

INTEGRATED ANNUAL REPORT 202328

OUR ETHICAL CULTURE
CMF 3.6.VII, 3.6.VIII

Through a variety of policies and documents, including the 
Corporate Governance Manual, Code of Ethics and Business 
Conduct,  Crime  Prevention  Model,  and  Free  Market 
Competition  Policy,  among  others,  Coca-Cola  Andina 
fosters  a  corporate  culture  that  is  centered  on  adherence 
to  the  law  and  the  company’s  values.  These  documents 
also  serve  as  guidelines  for  the  conduct  of  all  employees, 
consultants, contractors, executives, and board members. In 
keeping with  this  commitment,  the  Company  is  a  member 

of  the  Fundación  Generación  Empresarial,  a  non-profit 
organization  that  guides  companies  on  how  to  establish  a 
solid culture based on ethics and compliance.

Furthermore,  a  permanent  and  systematic  communication 
plan as well as a series of trainings have been developed to 
ensure that employees at all levels are aware of this culture 
of integrity.

CODE OF ETHICS AND BUSINESS CONDUCT

GRI 205-2 | CMF 3.6.VII 

Coca-Cola  Andina’s  Code  of  Ethics  and  Business  Conduct 
-updated  in  April  2021-  is  communicated  to  the  entire 
organization and its subsidiaries. It guides the actions of all 
members of the Company, without exception, to ensure that 
their performance and commitment are carried out within an 
ethical framework of laws and regulations, keeping in mind 
the preservation of natural resources. 

CODE OF ETHICS FOR SUPPLIERS AND THIRD PARTIES  

GRI 205-2

Coca-Cola  Andina  maintains  a  duly  disseminated  Code  of 
Ethics for Suppliers and Third Parties, which aims to extend 
the  Company’s  values-based  commitment  and  adherence 
to  suppliers,  contractors,  and  subcontractors  with  whom 
we  do  business,  as  well  as  their  intermediaries,  while  also 
ensuring their compliance with the regulations of the various 
countries in which they conduct business.

This  is  complemented  with  evaluations  and  the  request 
of  documents  that  attest  to  the  fact  that  these  groups  are 
complying with the laws and base their actions on principles 
of integrity in business management. 

The  application  of  this  code  implies  that 
failure to comply with it may result in the 
application  of  a  disciplinary  measure. 
Such  disciplinary  measure  may  also  be 
applicable  to  any  other  person  who,  with 
respect  to  one  of  its  employees,  knows 
or knows that a conduct prohibited by the 
Code of Ethics and Business Conduct has 
been  carried  out  by  such  persons,  and 
does  not  take  the  appropriate  corrective 
action.

Principles of 
the Code of 
Ethics and 
Business 
Conduct

 > Respect for people and the work environment.

 > Legal and regulatory standards.

 > Respect and responsibility for union activity.

 > Prohibition of corrupt practices and bribery.

 > Fraud.

 > Accounting information.

 > Conflicts of interest.

 > Dealing  with  public  officials,  customers  and 

suppliers of the Company.

 > Competition and fair dealing.

 > Protection  and  proper  use  of  Company  assets 

and information.

 >

Internal loans. 

 > Obligation  to  report  any  illegal  and  unethical 

behavior of the Company.

 > Communities and environment.

 > Leadership responsibility.

INTEGRATED ANNUAL REPORT 2023BOARD OF DIRECTORS AND PRINCIPAL OFFICERS

29

Our Board of 
Directors
GRI 2-9, 2-11| CMF 3.2.I 

The Company is 
managed by a Board of 
Directors elected by the 
Shareholders’ Meeting. 
Its mission is to look 
after the interests of the 
shareholders, protect 
and enhance the value 
of the Company’s assets 
and define business 
guidelines.

JUAN  
CLARO GONZÁLEZ

RUT N°5.663.828-8
Chairman of the Board
Businessman

Member of the Company’s Board of 
Directors since 2004, when he became 
Chairman of the Board.

Experience:  He  has  studies  of  civil 
engineering  and  theoretical  physics  at 
the  Pontificia  Universidad  Católica  de 
Chile. He has developed an outstanding 
business 
representation  activity  by 
chairing the Sociedad de Fomento Fabril 
(SOFOFA),  between  2001  and  2005, 
the  Confederación  de  la  Producción 
y  del  Comercio  (CPC),  between  2002 
and  2005,  and  the  Chile-China  Bilateral 
Business  Council,  between  2005  and 
2007.  He  has  served  on  the  boards  of 
Gasco S.A. (1991-2000), CMPC S.A. (2005-
2011) and Entel S.A. (2005-2011). He was 
the founding Chairman of Metrogas S.A. 
(1994-2000) worked on the development 
of the trans-Andean gas interconnection 
and  of  the  electric  company  Emel  S.A. 
(2001-2007).

Other positions: With more than 17 years 
of  experience  in  the  mass  consumption 
and beverage industry, he is a director of 
Melón S.A., of Agrosuper S.A., where he is 
a member of the Risk Committee, and of 
Antofagasta PLC, where he is a member 
of  the  Sustainability  and  Stakeholders 
is  also  an  honorary 
Committee.  He 
member  of  the  Centro  de  Estudios 
Públicos (CEP).

Member of the controlling group: No
Non-officer director
Independent pursuant to Law 18,046: No

GONZALO  
SAID HANDAL

RUT N°6.555.478-K
Vice Chairman of the Board
Business Administrator

SALVADOR  
SAID SOMAVÍA 

RUT N°6.379.626-3
Director
Business Administrator

JOSÉ ANTONIO  
GARCÉS SILVA

RUT N°8.745.864-4
Director
Business Administrator

Member of the Company’s Board of 
Directors since 1993.

Member of the Company’s Board of 
Directors since 1992.

Member of the Company’s Board of 
Directors since 1992.

Experience:  He  holds  a  business 
administration  degree  from  Universidad 
Gabriela  Mistral,  with  specialization  in 
finance,  best  practices  and  corporate 
governance.  He 
is  Vice-chairman  of 
SOFOFA  and  director  of  Fundación 
Generación  Empresarial,  from  where 
he  promotes  his  vision  on  Corporate 
Governance 
business 
practices.

good 

and 

With  30  years  of  experience  in  the 
beverage  and  mass  consumption 
industry,  he  is  a  member  of  the  Risk 
Committee  of  Scotiabank  Chile  and  of 
the Ethics and Sustainability Committee 
of  Coca-Cola  Andina,  contributing  with 
his  experience  in  Corporate  Risk  and 
ESG matters.

Other positions: He serves as director of 
Scotiabank Chile S.A. and of Holding de 
Empresas Said Handal.

Member of the controlling group: Yes
Non-officer director
Independent pursuant to Law 18,046: No

Experience:  He  holds  a  business 
administration  degree  from  Universidad 
Gabriela  Mistral,  with  specialization  in 
business management. 

He  was  a  member  of  the  board  of 
Envases  del  Pacífico  S.A.  and  Envases 
CMF  S.A.  He  also  participates  in  non-
profit  organizations,  such  as  Endeavor 
Chile,  where  he  was  the  chairman  for 
six years. He is advisor of the Centro de 
Estudios Públicos (CEP).

Other  positions:  Currently,  he  is  the 
chairman  of  Scotiabank  Chile  S.A.  and 
of  Parque  Arauco  S.A.,  chief  executive 
officer  of  Inversiones  Caburga  SpA  and 
Inversiones  Cabildo  SpA,  and  director 
of  several  companies  from  diverse 
business sectors.

Member of the controlling group: Yes
Non-officer director
Independent pursuant to Law 18,046: No

Experience:  He  holds  a  business 
administration  degree  from  Universidad 
Gabriela  Mistral  with  a  specialization  in 
Finance.  He  has  an  Executive  MBA  and 
PADE from the ESE of the Universidad de 
Los Andes and a master’s in philosophy 
and  ethics  from  the  Universidad Adolfo 
Ibáñez.  He  is  Chairman  of  the  Board  of 
Banvida S.A., Past President of USEC and 
director of Fundación Paternitas, as well 
as  General  Manager  of  Inversiones  San 
Andrés  (family  holding)  and  Advisor  of 
SOFOFA. He has 25 years of experience 
in the beverage and mass consumption 
industry and a vast experience in risk and 
cybersecurity in the financial sector.

Other  positions:  He  is  also  currently 
a  director  of  Banco  Consorcio,  CN 
Life  Compañía  de  Seguros,  Consorcio 
Nacional  de  Seguros,  Banvida  S.A.  and 
Andes  Iron  SpA.  He  is  also  a  member 
of  the  Ethics,  Culture  and  Sustainability 
Committee of Coca-Cola Andina.

Member of the controlling group: Yes
Non-officer director
Independent pursuant to Law 18,046: No

INTEGRATED ANNUAL REPORT 2023EDUARDO  
CHADWICK CLARO

LUIS FELIPE COELHO  
DUPRAT AVELLAR*

MARIANO  
ROSSI

GEORGES ANTOINE DE 
BOURGUIGNON ARNDT 

FELIPE  
JOANNON VERGARA

RUT N°7.011.444-5
Director
Civil Industrial Engineer

Passport Nº FP471227
Director
Bachelor in Economics

Director Titular

DNI N°17761559
Director
Business Administrator

RUT N°7.269.147-4
Director
Economist

RUT N°6.558.360-7
Director
Economist

Member of the Company’s Board of 
Directors since 2012.

Member of the Company’s Board of 
Directors since 2023.

Member of the Company’s Board of 
Directors since 2012.

Member of the Company’s Board of 
Directors  since 2016.

Member of the Company’s Board of 
Directors since 2018.

30

at 

Programs 

Experience:  He  holds  a  business 
administration  degree  from  the  School 
of  Economics  of  the  Universidad  de 
Buenos Aires, specializing in Finance. He 
has  participated  in  Executive  Programs 
at  the  University  of  Michigan  and  IESE 
(Switzerland)  as  well  as  in  Executive 
Development 
The  
Coca-Cola  Company  of  Emory  & 
Wharton  Universities 
(USA).  With  32 
years of experience in the beverage and 
mass consumption industry, he has been 
Chief  Financial  Officer  in  Spain,  Chief 
Financial  Officer  (CFO)  in  Latin  America 
and  General  Manager 
in  Argentina 
at  The  Coca-Cola  Company.  He  has 
participated  as  Director 
in  different 
bottlers  of  the  Coca-Cola  System:  Chile 
(Embonor and Polar), Peru (JRL Lindley) 
and  Uruguay  (Monresa),  between  1999 
and 2008.

Member of the controlling group: No
Non-officer director
Independent pursuant to Law 18,046: No

Experience:  He  holds  an  economist 
degree  from  the  Pontificia  Universidad 
Católica  de  Chile  and  has  an  MBA  from 
Harvard University. In the academic field, 
he has been a professor of Economics at 
the Universidad Católica de Chile, while 
in  the  business  world,  he  is  co-founder 
and  currently  President  of  Asset  Chile 
S.A.,  a  corporate  finance  consulting 
firm, and Asset AGF, an investment fund 
management  company.  He  also  serves 
as  a  Director 
in  several  companies, 
including  Vivo  Spa,  where  he  has  been 
Chairman  since  August  2022,  and 
Tanica  S.A.,  since  May  2017.  With  more 
than  10  years  of  experience  in  mass 
consumption  issues,  he  was  a  Director 
of  Soquimich  S.A.  (2019  -  April  2022), 
Empresas  La  Polar  S.A.  (2011-2015),  Sal 
Lobos  S.A.  (2006-2018)  and  Chairman 
of  the  Directors’  Committee  of  Latam 
Airlines Group (2012-2019).

Member of the controlling group: No
Non-officer director
Independent pursuant to Law 18,046: No

Experience:  He  holds  a  business 
administration  degree  with  a  major  in 
economics  from  Pontificia  Universidad 
Católica  de  Chile  and  an  MBA  from 
The  Wharton  School.  Previously,  he 
was  member  of  the  board  of  directors 
of  the  companies  of  Grupo  Luksic, 
development  manager  of  Quiñenco 
S.A.,  general  manager  of  Viña  Santa 
Rita  and  assistant  general  manager  of 
Cristalerías de Chile S.A. In the academic 
field,  he  is  a  professor  at  the  School  of 
Administration  and  Economics  of  the 
Pontificia Universidad Católica de Chile.

is  a 
Other  positions:  Currently,  he 
member  of 
the  board  of  Forestal 
O’Higgins (parent company of the Matte 
Group),  Quimetal  Industrial  S.A.,  Icom 
Gestión  Inmobiliaria  SpA, Altis  S.A. AGF, 
Maquinarias  y  Construcciones  Río  Loa 
S.A.,  Almendral  S.A.,  Constructora  e 
Inmobiliaria  EBCO  S.A.,  Wenco  S.A  and 
VIVO S.A.

Member of the controlling group: No
Non-officer director
Independent pursuant to Law 18,046: No

Experience:  He  holds  a  civil  industrial 
engineering  degree  with  a  major 
in 
Chemistry from the Pontificia Universidad 
Católica de Chile, Class of 1981, and was 
elected UC Engineer of the Year in 2017. 
He  is  a  recognized  entrepreneur  in  the 
agricultural  sector,  mainly  in  the  wine 
and beverage industries, with more than 
40  years  of  experience,  both  in  Chile 
and  abroad.  He  is  considered  as  one 
of  the  main  promoters  and  developers 
of  the  image  of  fine  wines  in  Chile.  He 
was  Chairman  of  Cervecería  Austral 
until  2007,  Chairman  of  Viña  Errázuriz 
and  Coca-Cola  Polar  until  2012  and  is 
currently  a  director  and  member  of 
the  executive  committee  of  Coca-Cola 
Andina.

Other  Positions:  He  is  President  of  the 
holding company of the Chadwick Claro 
family,  Founder  and  Director  of  Hatch 
Mansfield  Co.  in  England  and  Maltexco 
S.A.  He  was  Director  of  Sofofa  until 
2015,  and  also  served  as  ABAC/APEC 
representative  of  the  Government  of 
Chile during the years 2018 to 2020. He 
was  selected  in  2021  as  one  of  the  25 
people chosen from Imagen de Chile to 
be part of the “Chilen@s Creando Futuro” 
Network.  He  successfully  participated 
at the University of Oxford in The Oxford 
Strategic Leadership Programme in 2013 
and later he was a Fellow of the Advance 
Leadership Initiative Program at Harvard 
University, which he attended during the 
year 2022.

Member of the controlling group: Yes
Non-officer director
Independent pursuant to Law 18,046: No

Experience:  Since  January  2023,  he 
has  served  as  President  of  Coca-Cola 
Mexico  at The  Coca-Cola  Company.  He 
joined  Coca-Cola  Brazil  in  2002  in  the 
Finance  department,  where  he  gained 
experience  in  several  roles  in  Finance 
and  Planning.  He  was  also  Director  of 
Market  Development 
for  Coca-Cola 
FEMSA’s  territory  in  Brazil,  and  General 
Manager  of  Southern  Brazil  operations. 
He  subsequently  served  as  Vice 
President  and  General  Manager  of  The 
Coca-Cola  Company’s  South  African 
franchise and led the Coca-Cola System 
in  South Africa,  Swaziland  and  Lesotho. 
From 2021-2022, he served as President 
of  Southern  Operations  for  The  Coca-
Cola  Company.  In  this  position,  he  was 
responsible  for  operations  in  6  Latin 
American  countries:  Argentina,  Bolivia, 
Brazil,  Chile,  Paraguay  and  Uruguay. 
Prior  to  joining  the  board  of  Coca-Cola 
Andina in 2023, he served on the boards 
of  Arca  Continental  Bebidas  in  Mexico 
from 2021-2022, and MOVER (Movement 
for  Racial  Equity) 
its 
foundation until 2022. In addition, he was 
chairman  of  the  board  of  directors  of 
the  Coca-Cola  Brazil  Institute  between 
2021-2022  and  is  currently  chairman  of 
the board of directors of the Coca-Cola 
Mexico Foundation.

in  Brazil  from 

Member of the controlling group: No
Non-officer director
Independent pursuant to Law 18,046: No

He replaced Mr. Marco Antonio Araujo, who was a member 
of the Board of Directors until May 31, 2023.

INTEGRATED ANNUAL REPORT 2023ROBERTO  
MERCADÉ

GONZALO  
PAROT PALMA

CARMEN  
ROMÁN ARANCIBIA 

DOMINGO  
CRUZAT AMUNÁTEGUI

RODRIGO  
VERGARA MONTES

Passport N°567901030
Director
Engineer

RUT N°6.703.799-5
Director
Civil Industrial Engineer

RUT N°10.335.491-9
Director
Lawyer

RUT N°6.989.304-K
Director
Civil Industrial Engineer

RUT N°7.980.977-2
Director
Business Administrator

Member of the Company’s Board of 
Directors since 2019.

Member of the Company’s Board of 
Directors since 2009.

Member of the Board of Directors since 
2021.

He has been a member of the Board of 
Directors since 2021.

He has been a member of the Board of 
Directors since 2018.

31

Experience:  He  holds  an 
industrial 
engineering  degree  from  the  Georgia 
Institute  of  Technology,  Atlanta  (United 
States).  Previously,  he  was  member  of 
the  board  of  directors  of  ARCA-Lindley 
in  Peru,  Escuela  Campo  Alegre 
in 
Venezuela  and  American  International 
School  of  Johannesburg 
in  South 
Africa.  He  has  30  years  of  experience 
in the beverage and mass consumption 
industry. He was President of Coca-Cola 
de Mexico where he also led the Coca-
Cola  Foundation.  He  has  developed 
his  experience  in  the  regions  of  Latin 
America, Africa and Asia- Pacific. 

Other  positions:  He  is  currently  Global 
President of The McDonald’s Division at 
The Coca-Cola Company.

Member of the controlling group: No
Non-officer director
Independent pursuant to Law 18,046: No

in 

and  mass 

Experience:  He  holds  a  civil  industrial 
engineering degree from the Universidad 
de  Chile,  a  master’s 
industrial 
in 
engineering  degree  with  a  major 
Economics  from  the  Universidad  de 
Chile  and  a  master’s  in  economics  from 
the  University  of  Chicago.  His  areas  of 
specialization  are  Business  Economics, 
Market  Organization  and  Regulation, 
Public  Finance  and  Corporate  Finances. 
in  the 
With  23  years  of  experience 
beverage 
consumption 
industry,  he  has  worked  as  Head  of 
Studies  at  CCU  S.A.,  Corporate  Manager 
of Studies and Development at Empresas 
CMPC S.A., Executive President of Filiales 
Envases y Productos de Papel CMPC S.A., 
General Manager and Director of Celulosa 
del  Pacífico,  Corporate  General  Manager 
of  CMPC  Tissue  S.A.  and  Director  and 
Corporate  General  Manager  of  Copesa 
S.A.  During  his  career  he  has  stood  out 
as  Director,  Chief  Executive  Officer  and 
Advisor of the Corporación Municipal and 
Teatro  Municipal  de  Santiago;  Director 
of  the  National  Press  Association  and 
of  the  Chilean-Argentine  Chamber  of 
Business,  Professor  and  Director  of  the 
School of Economics and Business of the 
Universidad de Chile; Professor and Dean 
of  Economics  and  Administration  of  the 
Universidad Gabriela Mistral.

Other  positions:  Currently  serves  as 
Director of AES Andes S.A.

Member of the controlling group: No
Non-officer director
Independent pursuant to Law 18,046: Yes

Experience:  She  holds  a  law  degree 
from  Universidad  Gabriela  Mistral. 
Former  chief  legal  officer  and  head 
of  corporate  affairs  of  Walmart  Chile. 
She  has  developed  a  solid  experience 
in  the  retail  industry,  working  for  11 
years  at  Walmart,  7  years  at  Cencosud 
and  4  years  at  Santa  Isabel.  She  has 
risk 
knowledge  and  experience 
management, due to her role as Director 
of  Compliance  and  Ethics  at  Walmart. 
Due  to  her  knowledge  and  experience 
in  Corporate  Governance,  Sustainability 
and  Shared  Value,  she  was  appointed 
Co-Chair  of 
the  Sustainability  and 
Corporate  Governance  Committee  of 
SOFOFA.  In  the  area  of  diversity  and 
inclusion,  she  has  knowledge  and 
experience  as  a  mentor  and  trainer  of 
women’s leadership programs.

in 

Other  positions:  She 
is  currently  a 
member  of  the  Legal  Sustainability 
Council  of  the  Universidad  Católica, 
member  of  the  Legal  Circle  of  Icare, 
advisor in Comunidad Mujer and Director 
of  Fundación  Generación  Empresarial. 
She 
is  also  member  of  the  Ethics, 
Culture  and  Sustainabilty  Committee  of  
Coca-Cola Andina. 

Member of the controlling group: No
Non-officer director
Independent pursuant to Law 18,046: No

As of March 2024, she also becomes a  
Director of Grupo Patio.

from 

Experience:  He  holds  a  civil  industrial 
engineering 
the 
degree 
Universidad  de  Chile  and  an  MBA  from 
The  Wharton  School  of  the  University 
of  Pennsylvania.  With  more  than  12 
years of experience in the beverage and 
mass  consumption  industry,  he  served 
as  Commercial  Manager  at  Pesquera 
José;  CEO  of  Watt’s 
Coloso-San 
Alimentos;  CEO  of  Loncoleche,  CEO 
of  Bellsouth  Chile  and  Deputy  General 
Manager  of  Compañía  Sudamericana 
de Vapores. He is a university professor 
in  the  areas  of  marketing  and  sales  at 
the  ESE  of  Universidad  de  Los  Andes. 
He  has  also  served  on  the  Boards  of 
Conpax,  Construmart,  Copefrut,  Essal, 
Principal  Financial  Group,  Compañía 
Sudamericana de Vapores and Viña San 
Pedro  de  Tarapacá.  In  addition,  he  was 
Chairman  of  the  Board  of  Correos  de 
Chile  and  Chairman  of  the  Sistema  de 
Empresas Públicas (SEP).

Other  positions:  Currently,  he 
is 
member of the board of directors of Enel 
Américas, IP Chile, SEP and Stars (Family 
Office).  Additionally,  he 
founding 
partner  of  Fundación  La  Esperanza,  a 
foundation  dedicated  to  rehabilitating 
young drug addicts. 

is 

Member of the controlling group: No
Non-officer director
Independent pursuant to Law 18,046: Yes

Experience:  He  holds  a  business 
administration degree from the Pontificia 
Universidad Católica de Chile and a PhD 
in Economics from Harvard University. In 
the academic field, he is a professor at the 
Economics  Institute  of  the  Universidad 
Católica de Chile, while in his professional 
career  he  was  President  of  the  Central 
Bank  of  Chile  (2011-2016)  and  advisor 
of  the  same  entity  (2009-2011).  He  was 
a director at Moneda S.A., Moneda AGF, 
Entel  S.A.  and  Banco  Internacional.  Due 
to  his  experience  in  the  Central  Bank, 
he  has  extensive  knowledge  of  Risk 
Management  and  Financial  Matters,  as 
well as Cybersecurity and Sustainability.

Other positions: He is a Director of Banco 
Santander  Chile  and  Besalco  S.A.  He 
holds  the  position  of  Senior  Economist 
at  the  Centro  de  Estudios  Públicos 
(CEP)  and  Research  Associate  at  the 
Mossavar-  Rahmani  Center  at  Harvard 
University’s School of Governance. He is 
also Director of the Fundación Nacional 
para 
la  Pobreza 
(National  Foundation  for  Overcoming 
Poverty).

la  Superación  de 

Member of the controlling group: No
Non-officer director
Independent pursuant to Law 18,046: No

INTEGRATED ANNUAL REPORT 2023NOMINATION AND ELECTION PROCESS OF THE 
BOARD OF DIRECTORS
GRI 2-10, 2-11 | CMF 3.7.III

The  election  of  the  members  of  the  Board  of  Directors 
is  carried  out  in  accordance  with  the  election  process 
contained in Law 18,046 on Corporations, which establishes 
the  mechanisms  for  each  shareholder  to  nominate  their 
candidate, as well as the deadlines for such nomination. The 
regulation indicates that nominations may be received even 
at  the  General  Shareholders’  Meeting  itself,  except  in  the 
case of candidates for independent director, which must be 
presented at least 10 days prior to the meeting.

The  Board  of  Directors  of  Embotelladora  Andina  S.A.  is 
composed  of  14  directors  who  are  proposed  and  elected 
every  three  years  by  the  General  Shareholders’  Meeting, 
through  separate  voting  of  Series  A  and  B  shareholders. 
In  accordance  with  Article  5  of  the  Company’s  bylaws, 
the  holders  of  Series  A  shares  elect  12  directors  and  the 
holders  of  Series  B  shares  elect  2  directors.  As  a  result, 
those  candidates  who  receive  the  highest  number  of 
votes  are  elected,  and  there  must  always  be  at  least  one 
candidate  among  them  who  meets  the  conditions  to  be 
considered independent, in accordance with the provisions 
of  the  Corporations  Law.  For  these  purposes,  a  director  is 
independent  when  none  of  the  situations  described  in 
Article  50  bis  of  the  Corporations  Law  apply  to  him/her, 
and  the  formal  requirements  for  nomination  are  met.  In 
accordance with its legal obligation, the Board of Directors 
has  complied  with  the  number  of  independent  directors 
required by Chilean law.

The  last  election  of  the  Board  of  Directors  took  place  on 
April 15, 2021 during the General Shareholders’ Meeting, thus 
renewing this body in its entirety. In this regard, it should be 
added  that  directors  may  or  may  not  be  shareholders  and 
will remain in office for three years, and may be re-elected 
for an indefinite number of terms. 

Regarding  the  election  of  the  Chairman  of  the  Board  of 
Directors,  both  Chilean  law  and  the  Company’s  bylaws 
do  not  establish  a  procedure  according  to  which  this 
election  must  be  carried  out,  nor  do  they  establish  any 
special  requirements  for  holding  the  position.  In  the  case 
of the Board of Directors of Embotelladora Andina S.A., the 
Chairman does not hold an executive or managerial position 
within the Company and is elected at the first Board meeting 
held after its renewal.

SEPARATION OF FUNCTIONS
GRI 2-11 | CMF 2.3.1

In  accordance  with  the  Corporations  Law,  the  position  of 
director  is  incompatible  with  that  of  manager  or  officer,  a 
separation of functions that is further specified in Article 17 
of the Company’s Bylaws. 

Regarding ownership and control, it is pertinent to note that, 
as  of  December  31,  2023,  the  directors  Eduardo  Chadwick 
Claro,  José  Antonio  Garcés  Silva,  Gonzalo  Said  Handal 
and  Salvador  Said  Somavía  have  direct  and/or  indirect 
ownership  interests  in  the  Company,  while  none  of  the 
other members of the Board of Directors have shares in the 
Company.

For more information on ownership and control of the  
Company, see Chapter 7.

32

INDUCTION OF THE BOARD OF DIRECTORS
CMF 3.2.V 

The  Company  conducts  the  induction  process,  which 
entails  the  Chief  Executive  Officer  giving  the  new  director 
a folder containing pertinent information for the exercise of 
their  position, within  15  days  of  the  director’s  appointment. 
Important  details  are  covered,  including  the  organization’s 
purpose  and  strategic  goals, 
its  mission,  vision,  and 
values; the guiding principles and values; and its inclusion, 
sustainability,  diversity,  and  risk  management  policies. 
These  documents  also  include  the  regulatory  framework 
that  governs  the  operations  of  the  Company,  the  Board  of 
Directors, and senior executives.

includes 

folder  also 

information  about 

The 
the 
responsibilities that each member of the board of directors 
has  in  accordance  with  current  legislation. 
Additionally, 
interest  as  stated  in  the  Conflict  of 
Interest Policy of the Company.

it  clarifies  conflicts  of 

if  requested,  meetings  with 

Lastly, 
the  Chief  Executive  Officer,  the  Chief 
Financial  Officer,  the  Chief  Legal  Officer, 
and    the  Audit  Unit,  are  all  possible 
during the Board induction process.

Adherence to national and  
international codes

CMF 3.5

The Board of Directors of Coca-Cola Andina 
has adopted a number of the good corporate 
governance codes’ recommended practices, 
although the Company has not formally adhered 
to any of them.

If necessary, the Board of Directors is empowered 
to assess the convenience of adhering to any of 
the good Corporate Governance codes.

INTEGRATED ANNUAL REPORT 2023MATRIX OF DIRECTORS’ KNOWLEDGE, SKILLS AND EXPERIENCE
CMF 3.2.IV

ACTIVITIES OF THE BOARD OF DIRECTORS
CMF 3.2.VIII, 3.2.X, 3.2.XI 

33

Soft drinks 
industry

Mass 
consumption 
industry

Finance

Risks

Corporate 
governance

Relationship 
with 

Sustainability

stakeholders Cybersecurity

Juan Claro

Eduardo Chadwick

José Antonio Garcés

Gonzalo Said 

Salvador Said

Luis Felipe Coelho Avellar*

Domingo Cruzat

Georges de Bourguignon 

Felipe Joannon

Roberto Mercadé

Gonzalo Parot

Carmen Román

Mariano Rossi

Rodrigo Vergara

*Mr. Marco Antonio Araujo was a member of the Board of Directors until May 31, 2023, and was replaced by Mr. Luis Felipe Coelho Duprat Avellar

DIVERSITY OF THE BOARD OF DIRECTORS
CMF 3.2.IX.B, 3.2.XIII.A, 3.7.III

At  Coca-Cola  Andina,  diversity  is  a  key  factor  for  long-
term  success,  since  having  a  wide  range  of  perspectives 
and  experiences  results  in  a  better  understanding  of  the 
opportunities,  risks  and  challenges  faced  on  a  daily  basis, 
strengthening decision-making and the relationship with the 
different stakeholders.

A  Board  Diversity  Policy  has  been  established  to  address 
potential  gender-related  barriers  and  social/cultural 
barriers  that  may  impede  the  diversity  of  experiences, 
skills,  and  perspectives  that  should  be  represented  on 
the  Company’s  Board  of  Directors.  The  policy  outlines  the 
general  conditions  and  qualities  that  shareholders  should 
consider when recommending candidates for the position.

14

Total members of the Board of Directors

1
Woman

13
Men

11
Chilean

3
Foreign citizens

Board  sessions  of  Coca-Cola Andina  may  be  held  in  person, virtually,  or  in  a 
hybrid format pursuant to the decision of the directors during regular meetings 
at  least  once  a  month    An  annual  agenda  is  planned  and  distributed  with 
sufficient notice to determine the dates and subjects of each meeting.

Although there is no specific policy, in the event of contingencies, the Board of 
Directors meets in accordance with the legal regulations and guidelines issued 
by the Financial Market Commission (CMF) on remote operation. This allows for 
continuity in the sessions. 

In order to address all issues that are relevant to the optimal management of the 
business, the matters to be discussed at each meeting are defined according to 
the interests and requirements of the Company. In 2023, the Board of Directors 
defined as key topics those related to finance, technology, sustainability and 
risks, as well as the progress of the Company’s main operations, among others. 
Each  board  meeting  (held  monthly)  reports  on  the  matters  discussed  in  the 
various committees of the Company with their respective topics, among which 
are environmental and social issues. These matters, including the reduction of 
the  Company’s  carbon  footprint,  are  considered  by  the  board  when  making 
decisions  regarding  strategic  issues,  business  plans,  projects,  budgets  and 
others.

The presence of an absolute majority of directors establishes the quorum, and 
decisions must be approved by the affirmative vote of the majority of directors 
present, unless the Bylaws or the law specify a higher quorum.

The Board of Directors met 12 times in 2023, in person or virtually, making up 100% 
of  the  scheduled  meetings. The  meetings were  conducted  in  compliance with 
CMF General Rule No. 450, and the average attendance of directors was 96%.

In  addition  to  the  meetings  of  the  Board  of  Directors,  a  group  of  directors 
pays  periodic  visits  to  the  Company’s  plants  and  facilities.  The  purpose  of 
these  visits  is  to  meet  with  those  responsible  for  each  operation  because, 
given  the  characteristics  and  geographic  dispersion  of  Coca-Cola  Andina, 
collaborative  support  is  essential  for  risk  management  and  analysis  of  the 
challenges  that  may  arise  when  implementing  solutions.  Thus,  a  group  of 
directors visits the four operations at least once a year, accompanied by the 
Chief Executive Officer, Chief Financial Officer, and Chief Strategic Planning & 
Digital Development Officer. They paid visits to the Company’s facilities in Brazil, 
Argentina, and Paraguay in August 2023.

INTEGRATED ANNUAL REPORT 202334

SECURE, REMOTE AND PERMANENT ACCESS TO 
THE INFORMATION SYSTEM 
CMF 3.2.XII, 3.2.XII.A, 3.2.XII.B, 3.2.XII.D

TRAINING AND PERFORMANCE EVALUATION OF 
THE BOARD OF DIRECTORS
GRI 2-17, 2-18 | CMF 3.2.III, 3.2.IX, 3.2.IX.A, 3.2.IX.C, 3.3.V

Directors  have  access  to  the  Board  of  Directors’  notice  of 
meeting, which is a document that outlines the subjects to 
be discussed at each meeting and is promptly distributed to 
all Board members, via a specialized digital system that has 
been in place since 2020. They can also access a repository 
that  holds  the  various  reports  and  documents  that  will  be 
presented  at  the  meeting,  along  with  the  corresponding 
minutes.

Additionally,  the  directors  have  permanent  access  to  all  of 
the  previously  mentioned  documents  through  this  digital 
system,  and  they  can  securely  and  remotely  consult  them 
whenever  needed.  Furthermore,  the  book  of  Minutes  of 
Board  Sessions,  which  includes  specifics  on  the  various 
subjects  previously  discussed  at  each  meeting,  is  always 
available to them.

The complaints and claims received through the Anonymous 
Complaints Channel of the Company are also permanently 
and securely accessible to directors.

Despite the lack of a formal policy on the Board of Directors’ 
and  its  committees’  performance  evaluation,  Coca-Cola 
Andina  is  dedicated  to  the  challenge  of  staying  current 
on  issues  that  are  pertinent  to  both  individuals  and  the 
environment in which the company operates.

The Board of Directors members receive regular training in 
the form of conferences and/or lectures. They also have a 
digital  library where  they  can  access  a variety  of  materials 
related  to  their  roles.  It  should  be  noted  that  the  Board  of 
Directors does not disclose the subjects of the training that 
was conducted during the previous year.

Finally,  although  the  Company  does  not  have  a  policy  for 
hiring  experts,  the  Board  of  Directors  and  its  committees 
have  sufficient  powers  and  resources  to  hire  consultants 
in  the  matters  or  problems  they  consider  relevant  for  the 
optimal management of Coca-Cola Andina. In this regard, 
and  for  the  year  under  review,  the  Board  of  Directors 
incurred  total  expenses  of  Ch$496,109,056,  of  which 
Ch$294,061,931  related  to  consulting  expenses  (including 
various types of audits).

1

2

3

4

5

6

7

8

9

10

INTEGRATED ANNUAL REPORT 2023 
35

BOARD OF DIRECTORS’ REMUNERATION POLICY
GRI 2-19 | CMF 3.2.II, 3.2.XIII.F, 3.3.III 

The members of the Board of Directors have a remuneration 
established annually by the General Shareholders’ Meeting. 
According  to  the  resolution  of  the  meeting  held  on  April 
20,  2023,  the  gross  monthly  remuneration  was  set  at 
Ch$6,750,000. In addition, the Meeting resolved to provide 
an  additional  remuneration  for  the  Chairman  of  the  Board 
of  Directors,  amounting  to  a  monthly  gross  amount  of 
Ch$6,750,000.

Finally,  in  the  same  instance,  it was  agreed  to  pay  a  gross 
monthly  remuneration  of  Ch$8,450,000  during  fiscal  year 
2023 for each director serving on the Executive Committee, 
except  for  the  Chairman  and  the  Chief  Executive  Officer;  a 
gross  monthly  amount  of  Ch$1,125,000  for  each  director 
serving on the Culture, Ethics and Sustainability Committee; 
and a gross monthly remuneration of Ch$2,250,000 for each 
director  serving  on  the  Directors’  and  Audit  Committee. 
There are no additional royalties, per diems, or other forms of 
pay for the members of the Board of Directors beyond what 
is  mentioned  above.  These  remunerations  are  provided  to 
them without regard to their gender.

Allowance Board 
of Directors

Executive 
Committee

Directors’ and 
Audit Committee 
(SOX)

Ethics, Culture 
and Sustainability 
Committee

Total

2022

2023

2022

2023

2022

2023

2022

2023

2022

2023

Juan Claro González 1

144

156

Gonzalo Said Handal

José Antonio Garcés Silva

Salvador Said Somavía

Eduardo Chadwick Claro 

Gonzalo Parot Palma 2

Georges de Bourguignon Arndt

Rodrigo Vergara Montes

Felipe Joannon Vergara 

Carmen Román Arancibia 

Domingo Cruzat Amunátegui 2

Mariano Rossi 

Roberto Mercadé Rovira

Luis Felipe Coelho Duprat Avellar 3

Marco Antonio Fernandes De Araujo 4

72

72

72

72

72

72

72

72

72

72

72

72

0

72

78

78

78

78

78

78

78

78

78

78

78

78

47

31

0

90

90

90

90

0

0

0

0

0

0

0

0

0

0

0

98

98

98

98

0

0

0

0

0

0

0

0

0

0

0

0

0

24

0

24

0

0

0

0

0

0

0

26

0

26

0

0

0

0

0

12

12

0

12

0

0

0

0

0

13

13

0

13

0

0

0

0

12

13

24

26

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

144

174

174

186

174

96

72

72

72

84

96

72

72

0

72

156

189

189

202

189

104

78

78

78

91

104

78

78

47

31

Total Gross

1,080

1,170

360

390

72

78

48

52

1,560

1,690

1. Includes an additional Ch$78 million as Chairman of the Board of Directors.
2. Independent director of the Company, in accordance with current regulations.
3. Joined the Board of Directors in May 2023.
4. Left the Board of Directors in May 2023.

Board of Directors’ 
Remuneration 
(Ch$ million)

INTEGRATED ANNUAL REPORT 2023BOARD OF DIRECTORS’ COMMITTEES
GRI 2-9 | CMF 3.2.VII, 3.3.I, 3.3.II, 3.3.IV, 3.3.VII

The  Board  of  Directors  of  Coca-Cola  Andina  has 
established  a  number  of  support  committees  to 
deliberate on matters of critical importance to the 
Company. In these instances, the Internal Audit 
area is in charge of assisting it in the control 
of  processes  and  ensuring  adherence 
to  corporate  policies  and  models. 
In  addition,  external  professionals 
participate  to  review  the  financial 
statements,  as  well  as 
internal  control  scenario  and 
mechanisms.   

the 

EXECUTIVE COMMITTEE

Date of creation

 April 22, 1986.

Role and Main Functions

the  Board  of  Directors,  overseeing 

the 
Represents 
Company’s  permanent  operations.  Its  powers  are  more 
limited than those of the Board of Directors, which does not 
deprive it authority.

Current and former members

 < Mr. Eduardo Chadwick Claro
 < Mr. José Antonio Garcés Silva
 < Mr. Gonzalo Said Handal
 < Mr. Salvador Said Somavía
 < Mr. Juan Claro González
 < Mr. Miguel Ángel Peirano

Meetings and expenses

This Committee meets monthly throughout the year. In 2023, 
12 meetings were held, and no expenses were incurred.

Reporting to the Board of Directors

Reports monthly to the Company’s Board of Directors.

36

DIRECTORS’ COMMITTEE

Date of creation

Appointment  of  its  current  members  at  the  Board  of 
Directors’  Meeting  held  on  April  27,  2001,  in  accordance 
with  the  provisions  of  Article  50  bis  of  Law  No.  18,046  on 
Corporations,  and  in  accordance  with  the  provisions  of 
Circular No. 1,956 of the Financial Market Commission.

Role and Main Functions

It  complies with  the  provisions  of Article  50  bis  of  Law  No. 
18,046 on Corporations.

Main activities during the year

In  accordance  with  the  provisions  of  Article  50  bis  of  Law 
No.  18,046  on  Corporations,  the  following  are  the  tasks 
implemented by the Directors’ Committee of Embotelladora 
Andina S.A. During the year 2023, the Committee performed, 
among others, the following activities:

 > Examination  of  external  auditors’  reports,  the  balance 
sheet  and  other  financial  statements  presented  by  the 
Company’s  administrators,  expressing  its  opinion  on 
them prior to their presentation to the Board of Directors 
and shareholders for approval.

 > Analysis  and  preparation  of  proposal  to  the  Board  of 
Directors of names for the external auditors and private 
risk classifiers, which were suggested to the respective 
Shareholders’ Meeting.

 > Examination  of  background  information  regarding  the 
operations referred to in Title XVI of Law No. 18,046, and 
report on those operations.

 > Examination of remuneration systems and compensation 
plans for managers, chief executives and employees of 
the Company.

 > Review of the budget of Transactions between Related 

Entities (Production Joint Ventures).

 > Review of Corporate Insurance.

 > Review  and  approval  of  each  Press  Release  related  to 

Company communications.

 > Review  of 

in  the  four 
Internal  Control  standards 
Operations  of  the  Company,  including  Critical  Risks 
in  Accounting  Processes,  Compliance  with  Corporate 
Policies,  Tax  Contingencies  and  status  of  Internal  and 
External Audit Observations.

 > Analysis of the Risk Management Model.

 > Review of the Crime Prevention Model Law 20.393 (and 

its modifications).

 > Review  of  Cybersecurity  and  Information  Technology 

progress.

 > Review  of 

legal  proceedings  and  analysis  of 

contingencies.

 > Review of tax situation.

 > Authorization of non-prohibited services.

 >

Impairment Test Analysis.

 > Review of CMF Official Notices.

 > Preparation of Annual Manage

Current and previous fiscal year members

 < Mr. Gonzalo Parot Palma (Chairman and  

independent director)

 < Mr. Domingo Cruzat Amunátegui (independent director) 
 < Mr. Salvador Said Somavía.

 > Review of anonymous complaints.

Sessions and expenses 

 > Review and approval of 20F Report, and compliance with 

Rule 404 of the Sarbanes-Oxley Act.

 > Preparation  of  the  Committee’s  proposed  operating 

In  2023,  12  sessions  were  held.  The  Directors’  Committee 
incurred  total  expenses  of  Ch$182,780,666,  of  which 
Ch$122,100,275  related  to  consulting  expenses  (including 
various types of audit services).

budget.

 > Review of Internal Audit reports.

 > Periodic 

interviews  with 
Company’s external auditors.

representatives  of 

the 

Reporting to the Board of Directors

Reports monthly to the Company’s Board of Directors.

INTEGRATED ANNUAL REPORT 2023ETHICS, CULTURE AND SUSTAINABILITY COMMITTEE

SARBANES-OXLEY AUDIT COMMITTEE

37

Date of creation

January 28, 2014.

Role and Main Functions

Monitors, identifies and adopts optimal measures to ensure 
that  the  activities  of  employees  and  executives  adhere  to 
the values and principles defined by the Board of Directors. 
Its main functions are:

 > Propose,  promote  and  follow  up  on 

initiatives  to 
strengthen  the  organizational  culture,  develop  talents 
and  strengthen  the  commitment  and  motivation  of 
employees,  to  align 
individual  aspirations  with  the 
Company’s Purpose.

 > Establish  and  develop  procedures  that  promote  the 
ethical  conduct  of  people,  in  accordance  with  the 
Company’s Code of Ethics and Business Conduct.

 > Establish mechanisms to disseminate the Code of Ethics 
and Business Conduct, and related general matters.

 > Receive,  hear  and  investigate  reports  of  irregularities 
commissioned by the Board of Directors and recommend 
actions in each case. This Committee is also empowered 
to propose amendments or modifications to the Code of 
Ethics and Business Conduct.

 > Monitor  the  progress  of  compliance  with  the  goals 

related to material sustainability issues.

Current and previous fiscal year members

 < Mrs. Carmen Román Arancibia (Chairwoman)
 < Mr. José Antonio Garcés Silva
 < Mr. Gonzalo Said Handal
 < Mr. Eduardo Chadwick Claro
 < The Chairman of the Board of Directors is an ex officio 

member.

Sessions and expenses

In  2023,  12  meetings  were  held,  and  incurred  expenses 
of  Ch$71,546,419,  all  of  which  correspond  to  consulting 
expenses (including different types of audits).

Reporting to the Board of Directors

Reports  to  the  Board  of  Directors  of  the  Company  at  the 
nearest meeting.

Date of creation

Current and previous fiscal year members

Established  by  the  Board  of  Directors  on  July  26,  2005, 
as  required  by  the  NYSE  and  the  SEC  with  respect  to 
compliance with the Sarbanes-Oxley Act. The current Audit 
Committee was elected at a Board meeting held on April 27, 
2021.

Role and Main Functions

It  is  directly  responsible  for  the  Company’s  external  audit 
firms  and  the  proper  performance  of  their  duties.  It  is 
also  responsible  for  analyzing  the  financial  statements 
and  overseeing  their  dissemination,  supporting  financial 
oversight  and  accountability,  ensuring  that  management 
develops  reliable 
internal  controls,  ensuring  that  the 
Audit  Department  and  independent  auditors  fulfill  their 
roles,  and  reviewing  the  Company’s  evaluation  practices. 
Finally,  the  Audit  Committee  establishes  the  systems  and 
procedures  for  the  receipt  and  treatment  of  reports  and 
complaints 
internal  accounting 
controls  or  other  auditing  matters;  and  the  confidential 
and  anonymous  communication  by  employees  to  the 
Company of accounting irregularities and auditing practices. 
Its composition and terms of reference are set forth in the 
Rules of the Sarbanes-Oxley Audit Committee, available on 
our website.

regarding  accounting, 

 < Mr. Gonzalo Parot Palma (Chairman and independent 

director)

 < Mr. Domingo Cruzat Amunátegui (independent director)

 < Mr. Salvador Said Somavía.

Domingo  Cruzat  Amunátegui  and  Gonzalo  Parot  Palma 
comply  with  the  independence  standards  established  in 
the  Sarbanes-Oxley  Act,  SEC  and  NYSE  rules.  In  addition, 
Gonzalo Parot Palma was appointed financial expert by the 
Board of Directors as defined by NYSE and Sarbanes-Oxley 
standards.

Meetings and expenses

The  resolutions,  agreements  and  organization  of  the 
Sarbanes-Oxley  Audit  Committee  are  regulated  by  the 
rules related to the meetings of the Board of Directors and 
Directors’ Committee of the Company. Since its creation, the 
Sarbanes-Oxley  Audit  Committee  has  met  jointly  with  the 
Directors’  Committee  since  their  functions  are  very  similar 
and both Committees are composed of the same members. 
During 2023, the Sarbanes-Oxley Committee incurred total 
expenses  of  Ch$91,372,093,  all  of  which  corresponded  to 
consulting expenses (including various types of audits). 

Reporting to the Board of Directors

Reports monthly to the Company’s Board of Directors.

THE COMPANY ALSO HAS A COMMITTEE, COMPOSED OF 
DIRECTORS SPECIALIZING IN FINANCIAL MATTERS, WHICH 
MEETS WHENEVER THE BOARD OF DIRECTORS REQUESTS IT, 
TO DEAL WITH MATTERS WITHIN ITS AREA OF EXPERTISE. 

INTEGRATED ANNUAL REPORT 2023FREQUENCY AND MONITORING OF STRATEGIC UNITS 
BY THE BOARD OF DIRECTORS AND THE DIRECTORS’ 
COMMITTEE
CMF 3.2.VI, 3.3.VI

Internal  
Audit
GRI 2-16 | CMF 3.6.VI

Risk 
Management
CMF 3.6.IV

Sustainability
GRI 2-14 
CMF 3.6.IV

The Company has a risk management process whose initial 
guidelines were approved by the Board of Directors, while 
the Directors’ Committee is responsible for oversight, for 
which it meets with the Corporate Management Control, 
Risk and Sustainability Management at least once a year. 
The Committee reports to the Board on this meeting.

is  convened  between 

A  once-yearly  meeting 
the 
Board  of  Directors  and  management  to  review  the  risk 
management process and ascertain its proper execution. 
During  these  meetings,  an  analysis  of  the  current  risk 
matrix and the critical factors influencing the likelihood of 
new  risks  are  conducted.  In  addition,  recommendations 
and enhancements are incorporated to fortify the model. 
Principal officers’ participation is evaluated in accordance 
with the circumstances.

For  the  Company,  sustainability  is  a  long-term  plan  that 
will  be  subject  to  adjustment  over  time.  To  this  end,  an 
annual  meeting  between  the  Board  of  Directors  and 
Corporate  Management  Control,  Risk  and  Sustainability 
Management  has  been  established,  as  well  as  monthly 
meetings  with  the  Culture,  Ethics  and  Sustainability 
Committee  to  discuss  progress  and  challenges  in  the 
work  pillars.  In  addition,  the  plan  for  dissemination  and 
communication  to  the  various  stakeholders  is  analyzed. 
The participation of the Company’s main executives in the 
sessions is analyzed on a case-by-case basis.

The  Board  of  Directors  approves  the  Integrated  Report 
before  it  is  presented  at  the  General  Shareholders’ 
Meeting. The report’s objective is to provide stakeholders 
with pertinent information regarding the Company in the 
domains of environment, society, and governance.

The  Corporate  Internal  Audit  Manager  attends  monthly 
meetings of the Directors’ Committee, which periodically 
monitors  its  functioning. The  Board  of  Directors  has  also 
agreed to meet semi-annually with the Corporate Internal 
Audit  Manager  to  discuss  the  following  matters:  annual 
audit program, any serious deficiencies detected, irregular 
situations  that  by  their  nature  should  be  reported  to  the 
competent supervisory bodies or the Public Prosecutor’s 
Office,  recommendations  and  improvements  that  in  the 
opinion  of  the  unit  would  be  appropriate  to  minimize 
irregularities  and  the  effectiveness  of  crime  prevention 
models  implemented  by  the  Company.  A  case-by-case 
analysis  is  conducted  regarding  the  attendance  of  the 
company’s principal officers at the sessions, depending on 
the issues to be addressed.

The external audit firm meets with the Board of Directors a 
minimum of three times per year for the purpose of reviewing 
the  audit  plan. This  occurrence  facilitates  the  identification 
of  potential  discrepancies  identified  in  administrative  and 
internal auditing systems, accounting practices, and serious 
deficiencies  or  irregularities  that  require  notification  to 
the  appropriate  auditing  bodies.  Similarly,  it  investigates 
potential conflicts of interest that could emerge among the 
auditing firm or its staff.

At  least  three  times  per  year,  the  Directors’  Committee 
meets with the external audit firm, and the inclusion of the 
company’s  most  senior  officers  is  assessed  on  a  case-by-
case basis and in accordance with the subject matter.

External  
Audit
CMF 3.6.V

38

MAIN PILLARS OF THE INTERNAL AUDIT 
DEPARTMENT

THE INTERNAL AUDIT DEPARTMENT CONTRIBUTES 
TO THE COMPANY IN ACHIEVING ITS OBJECTIVES 
WITH A SYSTEMATIC APPROACH TO IMPROVE THE 
EFFECTIVENESS OF RISK MANAGEMENT, CONTROL 
AND GOVERNANCE PROCESSES, REPORTING DIRECTLY 
TO THE BOARD OF DIRECTORS AND THE DIRECTORS’ 
COMMITTEE. 

The main pillars of the department are:

 >
 >

Process Audit. 
IT Audit (Cybersecurity, Ethical Hacking, Business and 
Risk Impact Analysis). 
Fraud Prevention Program. 
 >
 > Corporate Risk Matrix (Testing). 
 > Corporate Policy Audit.
 >
 > Design of anti-corruption models for laws (FCPA, Law 
N°20.393 of Chile and Law N°27.401 of Argentina). 

SOX Matrix Audit (Testing). 

 > Ongoing monitoring of strategic variables. 
 > Operational audits (territorial coverage: inventories, 

 >
 >

audits, among others). 
Anonymous complaints and investigations (EthicsPoint). 
Follow up (standardized implementation follow-up 
model).

During 2023, the Board of Directors met three times with 
the external audit firm and discussed, among other matters, 
issues related to the Company’s financial statements, results 
of the review of the 20-F report, relevant aspects of the 
audit and the Company’s internal control situation. 

The Board also met twice with the internal audit area, where 
topics such as the planning of audit processes for the year 
2023, the renewal of the certification of the crime prevention 
model and the results of the internal audit of each of the 
Company’s operations, among others, were discussed. 

Finally, during 2023, the Board met once with the 
Management Control, Risk and Sustainability area, where 
the Company’s situation in these areas, the work plan and 
opportunities for improvement were presented.

INTEGRATED ANNUAL REPORT 2023Principal 
officers
CMF 3.4.I, 3.4.II

The  Management  Team  or  group  of  senior  executives 
reports to the Board of Directors through its senior officer, the 
Chief Executive Officer, to whom the Corporate Managers of 
various functional areas report (Administration and Finance, 
Legal,  Strategic  Planning,  Human  Resources  and  IT),  as 
well as the General Managers of each of the operations (in 
Argentina, Brazil, Chile and Paraguay).

The Chief Executive Officer is ultimately accountable to the 
Board of Directors for achieving the strategic goals set by the 
Board of Directors. Coca-Cola Andina’s corporate officers are 
responsible  for  ensuring  the  sustainable  creation  of  value, 
within the framework of transparency, ethics and corporate 
responsibility. The General Managers are responsible for the 
immediate  administration  of  the  businesses  of  each  of  the 
Operations.

10

Officers

6
Chilean

4
Foreign citizens

39

M
E
M
O
R

I

A

A
N
U
A
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I

N
T
E
G
R
A
D
A

2
0
2
3

ADMINISTRATIVE STRUCTURE

Board of 
Directors

Finance 
Committee

Ethics, Culture 
and Sustainability 
Committee

Executive 
Committee

Chief Executive 
Officer

Directors’ 
Committee

Audit 
Committee

Internal Audit

General Manager Argentina

General Manager Brazil

General Manager Chile

General Manager Paraguay

Chief Financial Officer

Chief Strategic Planning and 
Digital Development Officer

Chief Legal Officer

Chief Human Resources  
Officer

Chief Information 
Technology Officer

INTEGRATED ANNUAL REPORT 2023234567891 
 
 
40

MIGUEL ÁNGEL PEIRANO

ANDRÉS WAINER

FERNANDO JAÑA

Corporate 
Officers
CMF 3.4.I

Chief Executive Officer
Electrical Engineer
In office since January 2, 2012
RUT 23.836.584-8

Chief Financial Officer
Economist
In office since November 1, 2010
RUT 10.031.788-5

He  holds  an  electronic  engineering  degree  from 
the  Instituto Tecnológico  de  Buenos Aires  and  has 
postgraduate  studies  at  Harvard  Business  School 
and  Stanford  University.  Previously,  he  was  senior 
engagement manager at McKinsey & Company and 
was president of Coca-Cola Femsa Mercosur.

He  holds  a  business  administration  degree  with  a 
major in economics from the Pontificia Universidad 
Católica de Chile and a master’s degree in finance 
from  the  London  Business  School.  He  joined  the 
Company in 1996 and since 2010 he has been Chief 
Financial  Officer.  Previously,  he  was  development 
at  Coca-Cola  Andina  Argentina, 
manager 
administration  and  finance  manager  at  Coca-Cola 
Andina  Chile  and  research  and  development 
corporate manager at the Corporate Office.

Chief Strategic Planning & Digital 
Development Officer
Industrial Civil Engineer
In office since  May 2, 2019
RUT 12.167.257-K 

He holds an industrial civil engineering degree from 
Universidad  Adolfo  Ibáñez  and  a  master’s  degree 
in  logistics  and  supply  chain  management  from 
The  University  of  Sydney,  Australia.  He  joined  the 
Company in 2014 and has held his current position 
since 2019. He was general manager of Coca-Cola 
del  Valle,  manager  of  innovation  and  projects  in 
Coca-Cola  Andina  Chile,  ecommerce  manager 
at  Cencosud  Supermercados  and  logistics  and 
distribution  manager  at  CCU.  He  has  also  worked 
as  a  teacher  and  researcher  at  Universidad Adolfo 
Ibáñez. 

JAIME COHEN

GONZALO MUÑOZ

MARTÍN IDÍGORAS

Chief Legal Officer
Lawyer
In office since September 1, 2008
RUT 10.550.141-2

Chief Human Resources Officer
Auditor Accountant
In office since January 1, 2015
RUT 7.691.376-5

Chief Information Technology Officer
Systems Engineer
In office since November 5, 2018
RUT 22.526.397-3 

He  holds  a  law  degree  from  the  Universidad  de 
Chile and a master law degree from the University 
of  Virginia,  United  States.  Previously,  he  was 
manager  of  legal  affairs  at  Socovesa  S.A.  (2004-
2008);  corporate  banking  lawyer  at  Citibank  N.A., 
Santiago  de  Chile 
international 
associate  at  Milbank,  Tweed,  Hadley  &  McCloy, 
New  York  (2001-2002);  associate  lawyer  at  Cruzat, 
Ortúzar & Mackenna, Baker & McKenzie (1996-1999) 
and  lawyer  in  the  area  of  financial  and  real  estate 
advisory at Banco Edwards (1993-1996). 

(2000-2004); 

He  holds  an  auditor  accountant  degree  from 
Universidad  de  Chile;  throughout  his  professional 
career  he  specialized 
in  the  areas  of  human 
resources, finance, general management and trade 
marketing.  Previously,  he  was  director  of  finance, 
general  manager  and  director  of  human  resources 
in  various  Latin  American  countries  in  the  British 
American Tobacco company. He has also served as 
a professor of marketing at Universidad de Chile.

He  holds  a  bachelor’s  degree  in  systems  from 
Universidad  John  F.  Kennedy  in  Argentina,  with  a 
specialization  in  information  technology.  Previously 
he  worked  for  18  years  at  Cencosud.  During  that 
time,  he  served  as  CIO  for  the  home  improvement 
division  (2015-2018),  regional  manager  of  the  SAP 
center  of  expertise  (2014-2015)  and  regional  CTO 
(2010- 2014). He also worked in different technology 
positions  in  different  companies  such  as  Correo 
Argentino and Arcor.

INTEGRATED ANNUAL REPORT 202341

FABIÁN CASTELLI

RENATO BARBOSA

JOSÉ LUIS SOLÓRZANO

FRANCISCO SANFURGO

General Manager
Industrial Engineer
In office since April 1, 2014
DNI 17.744.981

General Manager
Economist
In office since January 2, 2012
CPF 183.430.901-87

General Manager
Business Administrator
In office since April 1, 2014
RUT 10.023.094-1

General Manager
Mechanical Engineer
In office since January 1, 2005
RUT 7.053.083-K

General 
Managers and 
Executive Teams 
by country
CMF 3.4.I

He holds an industrial engineering degree 
from  Universidad  Nacional  de  Cuyo, 
in  a  management 
with  specialization 
development  program  at  IAE,  Argentina 
and Donald R. Keough System Leadership 
Academy.  He  joined  the  Company  in 
1994 and since 2014 he has been general 
manager  of  Coca-Cola  Andina  Argentina. 
Previously he held the positions of head of 
the  Mendoza  sales  department,  business 
development  and  planning  manager, 
marketing  manager  and  commercial 
manager.  He  was  also  director  of  AdeS 
in Argentina, vice  president  of Asociación 
de  Fabricantes  Argentinos  de  Coca-Cola 
(AFAC)  and  Director  of  Cámara Argentina 
de 
Industria  de  Bebidas  sin  Alcohol 
(Argentine  Chamber  of  Non-Alcoholic 
Beverages Industry).

Fernando Ramos
Administration and Finance Manager

Paola Rolando
Human Resources Manager

Pablo Bardin
Operations Manager

He  holds  an  economist  degree  from 
Universidade  do  Distrito  Federal  Brazil, 
with specialization in business and post-
graduation  studies 
in  business  from 
FGV  Sao  Paulo,  Brazil  and  an  MBA  in 
marketing  from  the  FGV  Rio  de Janeiro, 
Brazil. He joined the Company in 2012 as 
general  manager  of  Coca-Cola  Andina 
Brazil.  Previously  held  the  position  of 
general manager of Brasal Refrigerantes 
(Coca-Cola bottler in the central-eastern 
region of Brazil). 

Marcio Bauly
Sales Manager

Rodrigo Klee
Operations Manager

David Parkes
Administration and Finance Manager

In charge of the  
reporting areas

Santiago López Novotny 
Supply Chain and Logistics Manager

Max Ciarlini
Human Resources Manager

Diego Garavaglia
Commercial Manager

Ariel Molina
Legal Manager

Daniel Caridi
General Manager Andina  
Empaques Argentina S.A.

Fernando Fragata
Legal and Institutional Relations Manager

Isabel Salvador
Marketing Manager

in 

He  holds  a  business  administration 
degree from Universidad Adolfo Ibáñez, 
the  areas  of 
with  specialization 
marketing  and  finance.  He  joined  the 
Company in 2003 and since 2014 he has 
been  general  manager  of  Coca-Cola 
Andina  Chile.  He  previously  held  the 
positions  of  general  manager  of  Coca-
Cola  Andina  Argentina  and  commercial 
manager  of  Coca-Cola  Andina  Chile. 
Prior 
that,  he  was  commercial 
manager of Coca-Cola Polar. 

to 

a 

in 

specialization 

He  holds  a  mechanical  engineering 
degree from Universidad de Concepción 
project 
and 
management  from  Universidad  Adolfo 
Ibáñez.  He  joined  the  Company  in  1988 
and has been general manager of Coca-
Cola  Paresa  since  2005.  Previously,  he 
was  manager  of  Comercial  Dimetral 
in  Punta  Arenas,  branch  manager  of 
Citicorp  Punta  Arenas  and  general 
manager  of  Cervecería  Austral  in  Punta 
Arenas.

Alejandro Zalaquett
Administration and Finance Manager

Rodrigo Ormaechea
Growth, Strategy and Digital Transformation 
Manager

Rodrigo Marticorena
People Manager

Pía Fertilio
Legal and Regulatory Affairs Manager

Alejandro Vargas
Operations Manager

Rodolfo Peña
Market Manager

Luz De María González
 IT Business Manager

Álvaro Félix Rio García
Alcoholic Beverages Manager

Alejandro Nahmías*
Finance Manager

Melina Bogado
Commercial Manager

Leonardo Calvete
Quality Manager

María Teresa Llamosas
Human Resources Manager

Alejandro Varas
Production Manager

Julio Fiandro
Logistics & Supply Chain Manager

Ángel Almada
PAC Manager (Public Affairs and 
Communications)

Rafael Ramos
Maintenance Manager

*Mr. Eduardo Yulita served as Finance Manager until December 31, 2023.

INTEGRATED ANNUAL REPORT 202342

REMUNERATION POLICY FOR PRINCIPAL OFFICERS 
GRI 2-20 | CMF 3.4.III, 3.4.IV, 3.6.XI, 3.6.XII 

The Directors’ Committee is the body in charge of reviewing 
the  compensation  models  and  compensation  plans 
for  managers,  main  executives  and  employees  of  the 
Company. This review is carried out at least once a year and 
does not include the participation of shareholders or other 
stakeholders. The Company does not have an independent 
Compensation Committee. 

The plans, tailored to the specifics of each market, include a 
fixed remuneration and a performance bonus, the amounts 
of  which  vary  based  on  the  position  and/or  responsibility 
undertaken.  Performance  bonuses  are  paid  provided  that 
the personal goals previously defined for the Company and 
each  individual  executive  are  met.  In  the  case  of  the  Chief 
Executive  Officer,  his  performance  bonus  varies  mainly  by 
the consolidated adjusted EBITDA1 . The Corporate Officers’ 
performance bonuses are calculated based on consolidated 
adjusted EBITDA1 in Chilean pesos, together with individual 
goals, as defined by the Chief Executive Officer. 

A percentage of the performance incentive bonus for certain 
executives  is  indexed  to  the  share  price  of  the  company 
and  postponed  for  a  maximum  of  five  years.  Permanence 
incentives  are  another  feature  of  this  pay  plan  that  certain 
executives receive after fulfilling specific terms in their roles 
or responsibilities. 

Finally, the variable compensation of the General Managers 
of  the  operations  is  influenced  by  several  factors,  mainly 
the  consolidated  adjusted  EBITDA  generated  by  their 
operation  in  local  currency;  consolidated  adjusted  EBITDA 
in  Chilean  pesos;  market  share  and  operating  cash  flow  in 
local currency; sustainability indicators - water consumption, 
percentage  of  resin  recycled  in  bottles  in  the  operations 
that apply and the percentage of returnability over NARTD2- 
volume;  and  goals  associated  with  digital  development, 
among others. The Chief Executive Officer may also include 
if  deemed  appropriate.  The  General 
individual  goals, 
Managers,  for  their  part,  communicate  the  respective 
indicators  to  the  line managers,  according  to  the  nature of 
their functions. 

None of the senior officers has any ownership interest in the 
Company.

Remuneration of 
principal officers 
in 2023
CMF 3.4.II, 3.4.III

Ch$ 
6,846 
million
Fixed remuneration paid 
to principal officers
(2022 Ch$5,406 million)

Ch$ 
3,546 
million 
Remuneration in 
performance bonuses 
paid to principal officers.
(2022 Ch$3,400 million)

Ch$ 
0 
pesos 
Severance indemnities 
paid to key executives.
(2022 Ch$0)

(1)  Consolidated Adjusted EBITDA: includes revenues, cost of sales, distribution costs and administrative expenses included in the Financial Statements filed with the Financial 

Market Commission and determined in accordance with IFRS, plus depreciation.

(2)  NARTD: Non Alcoholic Ready To Drink

INTEGRATED ANNUAL REPORT 2023PREVENTION OF 
CRIME AND CORRUPT 
PRACTICES

GRI 205-1 | CMF 3.1.III, 8.1.5

CRIME PREVENTION MODEL (CPM)
CMF 3.1.III, 3.6.XIII

the 

The  Company  establishes 
regulations  that  comprise  the  Crime 
Prevention  Model,  which  is  intended 
to  oversee  and  control  the  prevention  of 
corrupt practices and criminal activity, via its 
Corporate  Policy  for  the  Prevention  of  Crime 
and  Corrupt  Practices.  This  is  accomplished 

through  initiatives  that  encourage  law-abiding 

behavior.

The  scope  of  this  Model,  which  is  continuously 
revised 

legislative  changes, 

incorporate 

to 

extends to all franchised territories and includes 

senior  management,  directors,  and  third-party 

contractors of the organization.

The Company is presently revising its Crime 
Prevention  Model  in  collaboration  with 
external  consultants 
legislative  changes  that  have  been 
incorporated.

reflect 

the 

to 

Board of Directors  
Embotelladora  
Andina S.A.

Board of Directors and/
or Highest Administrative 
Authority Subsidiaries

General Manager 
Embotelladora  
Andina S.A. and its 
Subsidiaries

Audit Committee

Ethics, Culture and 
Sustainability Committee

Anti-corruption laws and regulations

Crime Prevention Policy

Crime Prevention Manager

43

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Prevention Activities

Detection Activities

Response Activities

CPM Supervision and 
Monitoring

Supporting Areas

Control Environment

Legal and Labor Instruments

Administration and 
Finance Management

Legal Management

Human Resources 
Management

Audit Management

Other Managements

Code of Ethics and 
Business Conduct

Procedure for Complaints

Procedures and Internal 
Rules and Regulations of 
Order, Hygiene and Safety

Chapter Internal Rules of 
Order, Hygiene and Safety

Annex Labor Contract

Annex to Service Contract

Sworn Statements 
Directors and Senior 
Officers

Crime Prevention Model Certification

i

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INTEGRATED ANNUAL REPORT 2023 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
44

To  ensure  procedural  transparency,  the  Crime  Prevention 
Model  is  audited  on  an  on-going  basis  by  an  external 
organization authorized by the Financial Market Commission 
in 
(CMF).  The  most  recent  certification  was  obtained 
December 2022, and its validity spans a period of two years.

In  addition  to  preventing  corrupt  practices  in  general 
and  conduct  sanctioned  by  Law  No.  20,393  (including  its 
amendments),  the  purpose  of  this  model  is  to  ensure  that 
regulatory  compliance  programs  are  implemented  across 
the  Company. The  Board  of  Directors  appoints  a  person  in 
charge  with  the  responsibility  of  auditing,  supervising,  and 
updating  this  model,  as  well  as  devising,  in  collaboration 
with management, the means by which it can be effectively 
applied and monitored.

This  model 
anti-corruption 
contemplates  different 
regulations  in  force,  such  as  the  Chilean  Law  on  Criminal 
its 
Liability  of  Legal  Entities 
amendments),  the  Foreign  Corrupt  Practices  Act  of  the 
United  States  of  America  (FCPA)  and  similar  applicable 
laws  such  as,  for  example,  Law  27,401  on  Criminal  Liability 
Applicable to Legal Entities of Argentina.

(Law  No.  20,393  and 

Coca-Cola  Andina  is  committed  to  upholding  all  anti-
corruption  laws,  which  govern  its  interactions  with  public 
officials, donations (for charitable and social reasons as well 
as  to  political  parties  and  candidates),  and  its  relationships 
with  suppliers  and  contractors.  It  is  forbidden  for  anyone 
representing  the  Company  to  promise,  offer,  or  consent 
to  provide  an  undue  financial  advantage  to  any  public  or 
private official, domestic or foreign, under any circumstances 
or pretenses. Employees are also required to make sure that 
the Company’s funds, assets, or the performance of acts and 
contracts are never used for illicit or criminal purposes. They 
are also required to report to their hierarchical superior any 
situations that they discover fall into this category.

Only the Chief Executive Officer of the Company, the General 
Managers  of  its  four  operations,  or  individuals  specifically 
authorized by them in Argentina, Brazil, Chile, and Paraguay 
are permitted to communicate with public officials on behalf 
of the Company.

CONFLICTS OF INTEREST
GRI 2-15 | CMF 3.1.III

The Corporate Policy on Conflicts of Interest incorporates an 
action  model  aimed  at  preventing  and  mitigating  the  risks 
associated  with  situations  where  conflicts  of  interest  arise. 
In  addition,  Coca-Cola  Andina  identifies  its  related  bodies 
through  a  formal  declaration  to  directors  and  part  of  its 
officers, which is kept in reserve.

Directors

General  
Managers

Chief Executive 
Officer

Officers required to 
report related entities:

Managers 
(first line reports to the 
General Manager)

Corporate 
Officers
and their direct reports, 
their assistants and all 
Corporate personnel

All IT, 
purchasing, 
credit, collections, 
and second line 
sales management 
personnel.

INTEGRATED ANNUAL REPORT 202345

Number of 
complaints by 
subject matter
GRI 2-16 

108

Total

0

Corruption

32

Workplace  
harassment

3

Conflicts of 
interest

10

Policy violations

0

Client Privacy 
Information

1

Discrimination

2

Environment, safety 
and health

0

Relations with 
indigenous peoples

11

Sexual harassment

1

Human rights

0

Use of privileged 
information

48

Other

ANONYMOUS REPORTING CHANNEL
GRI 2-16, 2-26 | CMF 3.2.XII.C, 3.6.IX, 5.5 

The  Directors  and  Audit  Committee  of  Embotelladora 
Andina S.A. requested the establishment of an Anonymous 
Whistleblower  Channel  on  the  company  website  in  order 
to  receive,  assess,  and  investigate  complaints  pertaining 
to  accounting  and  auditing,  as  well  as  potential  violations 
of  anti-corruption  regulations,  from  employees  and  third 
parties  in  general.  This  ensures  the  privacy  of  those  who 
report suspicious activity, as they can view the status of their 
complaint using a code.

Every  member  of  the  Board  of  Directors  has  unrestricted, 
instantaneous,  permanent  access  to  the  reports  they  have 
received, regardless of their location.

It  should  be  noted  that  despite  the  fact  that  the  majority 
of  complaints  received  through  this  channel  have  nothing 
to  do  with  the  areas  for  which  it  was  intended,  they  are 
nonetheless assessed and looked into based on the severity 
and  nature  of  the  complaints.  88  were  investigated  and 
closed out of all the complaints that were received in 2023; 
the remaining 20 are currently being reviewed.

Coca-Cola Andina’s Management has taken the following actions in response to 
the different complaints received during 2023 through the Anonymous Reporting 
Channel:

 > Reinforcement of communication and institutional training. 

 > Analysis of work environment and behavior in the Company.

 > Reassignment of employee positions.

 >

Internal Audit investigations and reports.

 > Field visits.

 > Analysis of behaviors according to the Company’s Code of Ethics. 

 > Analysis and comparison of performance of reported sales channels.

 >

Implementation of coaching programs.

 > Analysis  of  the  grounds  for  dismissal  due  to  restructuring  without  personal 

reasons.

 >

Investigations.

 > Reorganization of processes and creation of new workflows.

INTEGRATED ANNUAL REPORT 2023MAIN POLICIES AND 
GUIDELINES

GRI 2-23, 2-24, 205-2 | CMF 3.1.I, 8.1.4 

We  have  corporate  policies  and  standards  that  are 
required  for  the  entire  Organization  and  are  continuously 
being  improved  in  order  to  uphold  Corporate  Governance 
practices  and  guarantee  their  proper  operation.  Internal 
Audit  monitors  how  these  regulations  are  being  applied 
in  order  to  document  the  level  of  compliance  and  report 
the  findings  to  the  Directors  and  Audit  Committee.  The 
primary  policies  are  available  for  stakeholders  to view  and 
familiarize themselves with on our website. Despite this, all 
of  the  Company’s  policies  and  standards  are  available  to 
employees and are published.

Corporate 
Governance 
policies and 
codes

The Company’s most 

pertinent policies and 
standards are listed in 
the following excerpts, 

arranged by subject.

46

Corporate Diversity Policy of the  
Board of Directors

CMF 3.1.VI

This Policy aims to outline, in broad strokes, 
the  requirements  and  attributes  that  the 
Company’s  shareholders  should  take  into 
account when proposing candidates for the 
Coca-Cola Andina directorship.

In  order  to  better  ensure  the  long-term 
sustainability  of  the  Company  and  create 
value,  this  Policy  aims  to  reduce  any 
potential barriers related to gender, society, 
or  culture  that  might  in  any  way  impede 
the  natural  diversity  of  skills,  experiences, 
visions,  traits,  and  conditions  that  should 
exist on the Company’s board of directors.

Corporate Policy on Free Competition  
in the Markets

CMF 3.1.III, 8.1.4

in  the  markets 

is  a 
Free  competition 
fundamental  pillar  in  our  way  of  doing 
business.  Coca-Cola  Andina  is  committed 
to  adhering  strictly  to  the  regulations 
governing  free  competition  in  the  markets 
which,  in  general  terms,  penalizes  anyone 
who  engages 
in  any  activity,  deed  or 
convention  that  prevents,  limits,  restricts 
or  hinders  free  competition  or  tends  to 
produce such effects, or that amounts to an 
abuse of a dominant position in a market in 
a way that could be detrimental to general 
interest of the economy.

Corporate Governance  
Manual

CMF 3.1.I

the  use  of 

this  document, 

With 
the 
relationships  between  the  entities  that 
oversee 
the  Company’s  management 
function  and  the  control  model  put  in 
place  to  produce  results  for  the  various 
stakeholders  in  terms  of  the  economy, 
society, and environment can be managed 
effectively.  Therefore,  in  order  to  achieve 
operational  efficiency  targets  and  strategic 
goals,  the  Manual  defines  and  puts  into 
practice  the  administration,  management, 
functions,  and 
and  control  structures, 
methodologies. 
It  also  outlines  plans 
for  integrating  these  guidelines  into  the 
Company’s culture and functioning.

Code of Ethics and  
Business Conduct

CMF 3.6.VII

Set  of  principles  and  ethical  conduct 
that  guide  the  behavior  of  all  employees, 
executives,  members  of  the  Board  of 
Directors  and  third  parties  acting  on  their 
behalf.  It  regulates  among  others,  matters 
such  as  conflicts  of  interest,  accounting 
information,  internal  loans,  fraud,  dealings 
with  public  officials,  clients  and  suppliers, 
political  and  humanitarian  contributions, 
Law 20,393 and the Ethics Committee.

INTEGRATED ANNUAL REPORT 2023Corporate Policy for the Prevention of 
Crimes and Corrupt Practices 

GRI 205-2, CMF 3.1.III

This  document  serves  to  set  the  rules  that 
will govern the Company and its Subsidiaries’ 
adoption,  use,  and  management  of  the 
Crime Prevention Model.

Corporate Policy on Gifts and Hospitality

CMF 3.1.III

This Policy’s goal is to reduce the possibility 
of  corruption 
in  relation  to  giving  and 
receiving gifts and/or showing hospitality.

Corporate Donations Policy

It  protects  the  Company’s 
interests  by 
keeping it out of situations where corruption 
arises as a result of donations. Regardless of 
the size or type of donation, all contributions 
must abide by this policy.

Anonymous Complaint Procedure

CMF 8.1.5 

It  covers  the  processes  and  abilities  to 
receive,  assess,  and  look  into  complaints 
about  accounting,  accounting  controls, 
auditing,  and  potential  anti-corruption  law 
infractions  from  workers  and  other  parties 
at  large,  as  well  as  those  pertaining  to 
general  accounting  concerns.  According 
to  the  Company’s  policies,  this  procedure 
states  that  no  member  may  directly  or 
indirectly retaliate against anyone who files 
a complaint in good faith.

47

Human 
Resources 
Policies and 
Codes

Corporate Human Rights Policy

CMF 2.1, 3.1.II, 3.6.I, 4.2 

The  international  human  rights  principles 
found in the United Nations Global Compact, 
the 
International  Labor  Organization’s 
Declaration on Fundamental Principles and 
Rights  at  Work,  the  Universal  Declaration 
of  Human  Rights,  and  the  United  Nations 
Guiding Principles on Business and Human 
Rights  serve  as  the  foundation  for  Coca-
Cola Andina’s Human Rights Policy. 

Corporate Policy on Non-Discrimination 
and Harassment, Respect for People, 
Diversity and Inclusion

CMF 3.1.VII, 5.5

to  promote 

inherent  worth, 

This  policy’s  goal 
the 
is 
integration  of  diversity  and  inclusion  by 
placing  a  high  value  on  respecting  each 
person’s 
irrespective  of 
race,  sex,  origin,  age,  religion,  marital 
status,  sexual  orientation,  gender  identity, 
or  mode  of  expression,  disability,  status  as 
a veteran, level of education, experience in 
life,  opinions,  ideas,  or  beliefs. Additionally, 
it  aims  to  control  and  prevent  sexual 
harassment  in  the  workplace  in  all  of  its 
manifestations.

Crime  
prevention 
policies and 
codes

Other policies  
of interest

Governance

 < Audit Committee Regulations
 < Habituality Policy
 < Corporate Delegation of Authority 

Policy

Finance and accounting

 < Accounting Policies
 < Corporate Internal Control System 

Policy

 < Corporate Financial Investments and 

 < Code of Ethics Suppliers and Third 

Financing Policy

Parties

 < Corporate Policy on Management of 

Conflicts of Interest and Related Party 
Transactions

 < Corporate Sustainability Policy
 < Corporate Environmental Management 

Policy

 < Corporate Food and Beverage Waste 

Policy

 < Corporate External Communications 

 <

Policy
Insider Trading and Information of 
Interest to the Market Management 
Manual

 < Corporate Power of Attorney Policy
 < Corporate Risk Management Policy
 < Corporate Policy Management 

Framework 

 < Corporate Credit Granting Policy
 < Corporate Policy on Currency Hedging 

for Commodity Purchases

 < Corporate Tax Policy
 < Corporate Purchasing and Investment 

Policy

 < Corporate Annual Budget Policy
 < Corporate Insurance Policy 

Human resources

 < Corporate Compensation Policy
 < Corporate Policy on International 

Movement of People

 < Corporate Performance Policy
 < Clawback Policy

INTEGRATED ANNUAL REPORT 2023RISK  
MANAGEMENT 
MODEL

Coca-Cola Andina has a Risk Management 
Model that reaches all operations and 
collaborators of the Company and promotes a 
culture in which management responsibility is 
shared by all.

RISK MANAGEMENT STRATEGY

The  goal  of  the  risk  management  strategy  is  to  create 
a  culture  and  procedures 
for  handling  pertinent 
business  risks  so  that,  in  the  event  that  they  arise,  the 
consequences can be controlled and contingencies are 
in place.

POLICY AND METHODOLOGY
CMF 3.6.I

Based  on  a  regulatory  body  that  applies  to  the  entire 
company, the Risk Management Model is integrated by 
a policy that sets governance and by methodologies that 
give a common language for all operations. This makes it 
easier to prepare risk maps, monitor them, and report to 
the Board of Directors and senior management.

The  Committee  of  Sponsoring  Organizations  of  the 
Treadway  (COSO)  and,  particularly,  relating  to  risks 
associated  with  climate  change,  the  Task  Force  on 
Climate-related  Financial  Disclosure 
(TCFD)  provide 
the  Company  with  guidance  in  defining  the  policy  and 
methodology.

RISK AND SUSTAINABILITY MANAGEMENT GOVERNANCE
GRI 2-14 | CMF 3.2.VII, 3.6.IV, 3.6.V, 3.6.VI

48

Board  
level

Executive 
Level

Corporate 
Level

Operations 
Level

  BOARD OF DIRECTORS  
Safeguarding the Company’s value against various risks is one of its primary responsibilities, 
along with knowing, comprehending, and improving the risk management culture.

Directors’ and Audit Committee

Ethics, Culture and Sustainability Committee

INTERNAL 
AUDIT

Reporting to the Audit 
Committee, it ensures that the 
Board of Directors’ approved 
guidelines are followed in the 
risk management process, 
including taking appropriate 
mitigation actions 
when needed.

  CHIEF EXECUTIVE OFFICER  

Management Team*

Corporate Sustainability and 
Risk Committee**

Coca-Cola  
System Forums

In charge of appropriately 
managing relevant risks and 
material Sustainability issues for 
the entire Company.

In charge of establishing the 
strategic goals for significant 
sustainability issues and making 
sure the prerequisites are met 
for an appropriate mitigation 
of risks.

Spheres for disseminating 
the system’s best practices 
and relevant trends regarding 
Sustainability and Risks (ERM).

 MANAGEMENT CONTROL, RISK AND SUSTAINABILITY CORPORATE MANAGEMENT  
Unit in charge of detecting, quantifying, monitoring and  
communicating risks and material sustainability issues.

Environment Department

Risk Management

Community Liaison 
Department

Roundtables with operations

They meet periodically and independently to standardize  
criteria and promote best practices. 

  GENERAL MANAGERS AND FIRST LINE  
Their responsibility is to maintain adequate management of relevant risks and material 
sustainability issues in their operation.

  LOCAL RISK ADMINISTRATOR 
The local coordination of the Risk Management process is its primary duty.

*Consists of the Chief Executive Officer, Corporate Officers and General Managers of Operations.
**The Corporate Sustainability and Risk Committee consists of: Chief Executive Officer, Chief Legal Officer, Chief Financial Officer, Chief Human Resources Officer, Chief Strategic Planning & Digital Development Officer and 
of the Management Control, Risk and Corporate Sustainability Manager, as Executive Secretary.

INTEGRATED ANNUAL REPORT 2023RISK MANAGEMENT PROCESS
CMF 3.6.III, 3.6.VI

Identifying and assessing risks and their 
severity

The  Company  assesses  and  organizes  risks 
into  pillars  or  subcategories  using  context 
analysis,  disclosures  or  internal  and  external 
conferences  to  the  Coca-Cola  system,  and 
the annual budgeting process. The probability 
of  occurrence  and  impact  for  each  risk  is 
calculated,  allowing  the  criticality  or  local 
and  particular  severity  of  each  risk  to  be 
determined and prioritized for management.

Identifying and assessing  
mitigation plans

thoroughly  analyzing 

This  stage  entails  designing,  implementing, 
the  mitigating 
and 
measures.  The  impact  of  the  identified  risks 
and/or  their  contribution  to  lowering  their 
probability  of  occurrence  are  evaluated  for 
each.

Determining risk  
exposure

After the Operations have put their mitigating 
measures  into  place,  the  risk  exposure,  also 
known as residual risk, is then ascertained.

The  necessary  actions  and  level  of  urgency 
are  determined  by  the  severity  of  each  risk 
and its exposure.

1

2

3

Continuous Risk Management Process

6

5

4

Risk response plan reporting  
and validation

Monitoring and  
surveying  

Critical analysis and ongoing 
improvement

We  seek  to  identify  synergies  and  promote 
the  extension  of  good  practices  related  to 
risk mitigation and business model resilience 
through  coordination 
instances,  working 
groups,  critical  analysis,  and  benchmarking 
across operations.

Risk managers continuously monitor risks and 
controls  to  ensure  the  continuity  and  quality 
of mitigating actions.

its  part,  verifies  risk 
Internal  Audit,  for 
processes and mitigation actions and reports 
on  its  findings.  To  close  the  gaps,  those  in 
charge develop action plans, the progress of 
which is tracked on a regular basis.

the 

Once 
risks,  controls,  and  effective 
exposure  have  been  identified,  the  results 
are escalated to the Corporate level and the 
Board of Directors for validation of mitigation 
actions,  residual  risks,  and  the  development 
of new mitigations as needed.

49

RISK MANAGEMENT 
TRAINING

CMF 3.6.VIII

DURING 2023, MORE THAN 
2,000 COLLABORATORS RECEIVED 
TRAINING IN THE MANAGEMENT 
OF PARTICULAR RISKS, INCLUDING 
GIFTS, FREE COMPETITION, 
INSIDER INFORMATION, AND 
CONFLICTS OF INTEREST, AMONG 
OTHERS, WITH THE GOAL OF 
FOSTERING AN EFFECTIVE RISK 
CULTURE. THE TRAINING ALSO 
INCLUDED INSTRUCTION ON 
HOW TO IDENTIFY AND ADDRESS 
RISK MATERIALIZATIONS. 
FURTHERMORE, AROUND ONE 
HUNDRED COLLABORATORS 
RECEIVED TRAINING ON RISK 
MANAGEMENT CONCEPTS.

INTEGRATED ANNUAL REPORT 2023RELEVANT BUSINESS RISKS
GRI 2-25, 205-1, 306-1 | CMF 3.6.II, 3.6.II.A, 8.1.4| 

The following is a summary of the main risks affecting the business

50

We rely heavily on our 
relationship with The Coca-Cola 
Company, which has substantial 
influence over our business and 
operations. Non-renewal of our 
authorization to produce and 
market its branded products, or 
other changes in our relationship, 
may adversely affect our 
business.

The beverage business 
environment is changing rapidly, 
including as a result of increased 
health and environmental 
concerns, such as epidemic 
diseases, single use packaging, 
and plastic bottles pollution, and 
if we do not address evolving 
consumer product and shopping 
preferences, our business could 
suffer.

Increased concern about the 
health effects of sugar and other 
sweeteners in beverages could 
result in changes to the beverage 
business that may adversely 
affect our financial results.

Our business is highly 
competitive, including with 
respect to price competition, 
which may adversely affect our 
net profits and margins. 

If our raw material costs increase, 
including as a result of U.S. 
dollar/local currency exchange 
risk, price volatility and inflation, 
our profitability may be affected.

Our business is subject to risks 
arising from pandemics such as 
the COVID-19.

Our insurance coverage may 
not adequately cover losses 
resulting from the risks for which 
we are insured.

Significant additional labeling or 
warning requirements may inhibit 
sales of our products. 

Our business may be adversely 
affected if we are unable to 
maintain brand image and 
product quality. 

If we are unable to protect our 
information systems against data 
corruption, cyber-based attacks 
or network security breaches, our 
operations could be disrupted.

Trademark infringement could 
adversely impact our beverage 
business.

We may not be able to 
successfully implement our 
expansion strategies or achieve 
the expected operational 
efficiencies or synergies from 
potential acquisitions.

Weather conditions or natural 
disasters may adversely affect 
our business.

If we fail to comply with personal 
data protection and privacy 
laws, we could be subject to 
adverse publicity, government 
enforcement actions and/or 
private litigation, which could 
negatively affect our business 
and operating results.

Perception of risk in emerging 
economies may impede our 
access to international capital 
markets, hinder our ability to 
finance our operations and 
adversely affect our financial 
performance.

Instability in the supply of utility 
services and oil prices may 
adversely impact our results of 
operations. 

Water scarcity, poor water quality 
and energy shortages could 
adversely impact our production 
costs and capacity. 

Climate change and legal or 
regulatory responses thereto 
may have an adverse impact 
on our business and results of 
operations. 

Our ability to achieve our 
environmental, social and 
governmental goals are subject 
to risks, many of which are 
outside of our control and our 
reputation and brands could be 
harmed if we fail to meet such 
goals. 

INTEGRATED ANNUAL REPORT 202351

Our business may be adversely 
affected if we fail to renew 
collective bargaining labor 
agreements on satisfactory 
terms or experience strikes or 
other labor unrest.

Our business is subject to 
regulation, which is complex and 
subject to change.

Our business is subject to 
increasing environmental 
regulation, which may result in 
increases in our operating costs 
or adverse changes in consumer 
demand. 

If we were to become subject 
to adverse judgments or 
determinations in legal 
proceedings to which we are, or 
may become, a party, our future 
profitability could suffer through 
significant liabilities, a reduction 
of sales, increased costs or 
damage to our reputation.

Adverse judgments or 
determinations in tax 
proceedings to which we are, 
or may become, a party, may 
have a material adverse impact 
on our business and results of 
operations.

The countries in which we 
operate may adopt new tax laws 
or modify existing laws or their 
interpretations, to increase taxes 
applicable to our business or 
reduce existing tax incentives. 

If we do not successfully comply 
with laws and regulations 
designed to combat corruption 
in countries in which we sell our 
products, we could become 
subject to fines, penalties or 
other regulatory sanctions, and 
our sales and profitability could 
suffer.

We may not be able to recruit or 
retain key personnel.

A devaluation of the currencies 
of the countries where we have 
our operations, with regard to 
the Chilean peso, can negatively 
affect the results reported by the 
Company in Chilean pesos. 

The imposition of exchange 
controls could restrict the entry 
and exit of funds to and from the 
countries in which we operate, 
which could significantly limit our 
financial capacity.

Geopolitical and other challenges 
and uncertainties globally could 
have a material adverse effect 
on the global economy and our 
business.

Negative information on social 
media and similar platforms 
could adversely affect our 
reputation.

INTEGRATED ANNUAL REPORT 202352

RELEVANT BUSINESS RISKS ACCORDING TO THE LOCAL SITUATION OF EACH OPERATION
CMF 3.6.II.; 3.6.II.A Y 6.2.VIII

 > Our  business  operations 

in  Argentina  are 
dependent on economic conditions in Argentina. 

 > Political  and  economic  instability  in  Argentina 
may recur, which could have a material adverse 
effect  on  our  Argentine  operations  and  on  our 
financial condition and results of operations. 

 >

Inflation  in  Argentina  may  adversely  affect  our 
operations,  which  could  adversely  impact  our 
financial condition and results of operations.

 > Our business operations in Brazil are dependent 

 > Our growth and profitability depend significantly 

on economic conditions in Brazil.

on economic conditions in Chile.

 > Historically volatile political, social and economic 
conditions  in  Brazil  could  adversely  affect  our 
business and results of operations.

 > The  Brazilian  real  is  subject  to  depreciation 
and  volatility,  which  could  adversely  affect 
our  business,  financial  condition  and  results  of 
operations.

 > Civil  unrest  in  Chile,  the  process  to  draft  a  new 
constitution, and the health conditions resulting 
from COVID-19 have had and could have in the 
future a significant adverse effect on the general 
economic  conditions  in  Chile  and  our  business, 
results of operations and financial condition. 

 > Political  developments  in  Chile  could  result  in 

 > Our  business  operations 

in  Paraguay  are 
dependent on economic conditions in Paraguay.

 >

Inflation  in  Paraguay  may  adversely  affect  our 
financial condition and results of operations. 

 > The Paraguayan guaraní is subject to depreciation 
and  volatility,  which  could  adversely  affect  our 
financial condition and results of operations. 

Inflation  and 
measures 
increasing 
economic uncertainty in Brazil.

the  Brazilian  government’s 
to  curb 
including  by 
interest  rates,  may  contribute  to 

inflation, 

 > Changes in tax laws may increase our tax burden 
and  reduce  tax  incentives  and,  as  a  result, 
negatively affect the Company’s profitability.

 > Brazilian tax proceedings can result in significant 

tax liability

 > The  Argentine  peso  is  subject  to  depreciation 
and  volatility,  which  could  adversely  affect  our 
financial condition and results of operations. 

 >

 > The  Argentine  government  has  imposed,  and 
may in the future impose further restrictions on 
currency  conversions  and  remittances  abroad, 
which could affect the timing and amount of any 
dividends or other payment we receive from our 
Argentine subsidiary.

 > The  Argentine  government’s  ability  to  obtain 
financing from international capital markets may 
be limited or costly, which may impair its ability to 
implement reforms and foster economic growth. 

 > The government may enact wage increases for 
private sector employees, which could increase 
our  operating  costs  and  affect  our  results  of 
operations.

 > Governmental  measures  to  prevent  or  respond 
to  social  unrest  may  adversely  affect  the 
Argentine economy and our business.

 > Price control policies of previous governments in 
Argentina,  if  reinstated  in  the  future,  may  have 
a  material  and  adverse  effect  on  our  results  of 
operations in Argentina

instability.

 > The  Chilean  peso  is  subject  to  depreciation 
and  volatility,  which  could  adversely  affect  our 
business.

 >

Inflation  in  Chile  and  government  measures  to 
curb inflation may disrupt our business and have 
an adverse effect on our financial condition and 
results of operations.

 > A major natural disaster such as an earthquake, 
tsunami or forest fires in Chile could negatively 
affect  the  Chilean  economy  and  our  network 
infrastructure.

RISK FACTORS RELATING TO THE ADRS AND COMMON STOCK
CMF 3.6.II.Y 6.2.VIII

1.  Preemptive rights may be unavailable to ADR holders.

2.  Shareholders’ rights are less well-defined in Chile than in other jurisdictions, including the 

United States. 

3.  The market for our shares may be volatile and illiquid.

INTEGRATED ANNUAL REPORT 202353

RISKS AND OPPORTUNITIES ASSOCIATED WITH CLIMATE CHANGE (TCFD FRAMEWORK)
GRI 201-2 | CMF 3.1.II, 3.2.VII, 3.6.II, 3.6.II.A

DURING 2021 AND 2022, THE SUSTAINABILITY, RISK MANAGEMENT AND FINANCE AREAS, TOGETHER 
WITH CORPORATE CITIZENSHIP, INITIATED A REVIEW PROCESS UNDER THE TCFD (TASK FORCE ON 
CLIMATE-RELATED FINANCIAL DISCLOSURES) STANDARD. THE COMPANY’S COMMITMENT IS TO 
FURTHER DEVELOP THE CORE ELEMENTS OF THE FOUR TCFD PILLARS AND TO FOCUS ON EXISTING 
GAPS IN ORDER TO DRIVE FULL COMPLIANCE WITH THE DISCLOSURE STANDARD.

r
o
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GOVERNANCE OF CLIMATE-RELATED RISKS AND OPPORTUNITIES:

Corporate governance of climate-related risks and opportunities is described earlier in this 
chapter. See “Governance for Risk Management and Sustainability” section.

STRATEGY AND METRICS: 

The physical and transition risks and opportunities that could arise from climate change were 
identified in the 2021–2022 exercise under two scenarios (one with a gradual shift to a low-
carbon economy and the other with no action taken to reduce global GHG emissions) and 
under time horizons up to 2030 that were in line with the sustainability strategy’s time horizon. 
Following a prioritization and quantification process based on their potential financial impact, 
the management actions necessary to mitigate these risks, the primary monitoring metrics, 
and their 2030 targets were established.

RISK MANAGEMENT: 

Incorporation of identified climate change risks into the current “Risk Management Model”. 

INTEGRATED ANNUAL REPORT 2023 
 
 
RISKS RELATED TO CLIMATE CHANGE 
CMF 3.6.II: 3.6.II.A

The following table lists the risks, impacts, mitigation strategies, and related metrics.

Principal risks associated with climate change

Probability and impact 

Actions

54

Transition scenario risk: 

Increased costs of packaging raw materials.
Policies and laws aimed at preventing global warming are expected 
to get stricter, with special attention paid to energy- and emission-
intensive sectors like the plastic resin industry.

Transition scenario risk:

Increase in fossil fuel prices.
Increasing regulation of fossil fuels through additional fiscal and 
carbon pricing mechanisms may affect a key part of the value chain, 
such as distribution and logistics in the delivery of products.

The risk that comes with more regulation of emissions related to the production 
of plastics and energy inputs—including direct carbon pricing—may materialize, 
driving up the cost of this raw material input.

 >

 >

Probability

low to medium

Cumulative effect on consolidated 
adjusted EBITDA until 2030

Severity

Medium

Medium/High

When taking into account the company’s own fleet (>1,400 trucks in Brazil and Chile) 
as well as the subcontracted fleet (>1,600 trucks), the materialization of this risk 
would have an impact on transportation costs. Fuel costs account for between 5% 
and 20% of transportation expenses, so fluctuations in these costs pose a risk to the 
financial results.

Probability

very low to low.

Cumulative effect on consolidated 
adjusted EBITDA until 2030

High

Severity

Medium

Increase the share of returnable packaging over total NARTD 
sales, or increase the sales volume of returnable packaging over 
total sales.. Target 2030: 42.8%.
Increase the use of recycled resin and the collection of single-
use bottles, or increase the % of recycled resin use over the total. 
Target 2030: 50%..
Packaging recyclability. Target 2030: 100%.
Increase collection of packaging sold. Target 2030: 100%.
Reduce the weight of bottles. 

 >
 >
 >
 > Conduct life cycle analysis of packaging (carbon footprint).

 > Carbon footprint management: reduction of carbon footprint 

 >

emissions Scope 1,2,3.
Investments in more fuel-efficient distribution fleets and efficient 
truck routing.

Physical change scenario risk:

Water scarcity as a result of drought and 
decreased precipitation.
Production in water-stressed areas is impacted by a lack of water as a 
result of decreased rainfall and drought.

The materialization of this risk would have an impact on water availability, 
necessitating an initial reduction in production at the Renca bottling plant owing to a 
raw material shortage.

Probability

very low to low

Cumulative effect on consolidated 
adjusted EBITDA until 2030

Low

Severity

Medium

 >

Improve water use efficiency, or improve the Water Use Ratio 
(liter of water/liter of beverage produced).  
Target 2030 WUR= 1.27.

 > Communities: Access to water and water replenishment.  

Coca-Cola System Goal: return 100% of water used in beverage 
production.

Physical change scenario risk:

Suppliers of agricultural ingredients are 
impacted by climate factors.
Climate-related variables that can alter crop yields or result in crop 
loss include temperature, rainfall variability, and water stress.

Brazil’s sugar crop yields would be impacted by the materialization of this risk, 
among other things. However, because the physical effects of climate change will 
take time to manifest, there is only a gradual and moderate expected short-term 
impact on business continuity and financial results.

Probability

very low to low

Cumulative effect on consolidated 
adjusted EBITDA until 2030

Low

Severity

Low

 > Grow in portfolio and sales of reduced and sugar-free products, 
reducing the amount of kilocalories sold over total liters sold. 
Target 2030: 40.75 kilocalories sold per 200ml. Kilocalories sold 
over total liters sold.
Percentage of sales of reduced and sugar-free categories.

 >

INTEGRATED ANNUAL REPORT 202355

OPPORTUNITIES RELATED TO CLIMATE CHANGE

GRI 2-25 | CMF 3.6.II, 3.6.II.A

Principal opportunities related to climate change 

Impact

Actions

Returnable packaging is benefited by  
new environmental regulations.

The materialization of this opportunity would enhance the Company’s already-
developed competitive advantage in terms of know-how in the management and 
commercialization of returnable packaging.

Cumulative effect on consolidated adjusted EBITDA until 2030

Medium 

 >

Increase the share of returnable packaging over total NARTD 
sales.  
Target 2030: 42.8%. Returnable packaging sales volume over 
total sales.

Increased liquid intake as a result  
of rising temperatures

The relationship with the community and the financial results would both benefit 
from this opportunity materializing.

Broadening of the portfolio to meet consumer preferences.

 >
 > Master plan for production and logistics capabilities.  

Cumulative effect on consolidated adjusted EBITDA through 2030

Metric: Sales volume.

Medium 

New and cheaper technology provides 
opportunities to improve efficiency and reduce 
operating costs. 

If this opportunity materialized, it would improve water and energy efficiency and 
make technology more accessible for distribution fleets that are more efficient.

 >

*Investment in technologies to improve operational efficiency 
and reduce costs.  

Cumulative effect on consolidated adjusted EBITDA through 2030

Metric: Consolidated Adjusted EBITDA

Low 

*Currently, we do not identify opportunities. With the exception of risks related to climate change.

INTEGRATED ANNUAL REPORT 2023 
 
RISKS RELATED TO FREE COMPETITION

CMF 3.6.II.C, 8.1.4 | GRI 2-25

Engaging in conduct that violates the rules that govern free competition could seriously harm 
our relationship with the community and our financial results. The most significant effects on 
our business could include: sanctions and possible compensatory damages, damage to our 
corporate image, and impact on sales.

The  Company  has  implemented  a  Competition  Compliance  Program  (the  “Compliance 
Program”) in order to reduce this risk. The program is based on an analysis of the risks that 
are inherent in the business and consists of a number of documents and activities that aim to 
reduce each of the risks that have been identified. Each activity is assigned a specific person 
responsible for it, along with an opportunity.

One  of  the  main  pillars  of  the  Compliance  Program  is  an  annual  training  program  for 
executives and collaborators. The course content and frequency are specifically tailored to 
the responsibilities of the various roles involved.

Every year, an audit is conducted to verify the application of the Compliance Program in all 
four operations.

RISKS RELATED TO CONSUMER HEALTH AND SAFETY

CMF 3.6.II.D

Consumer  health  risks  brought  on  by  product  or  input  contamination  or  spoilage  could 
have a negative impact on corporate reputation, sales, and market leadership, as well as its 
relationship with the community and financial results due to fines and potential indemnities.

Our  commitment  to  producing  the  highest  quality  products  is  our  primary  mitigation 
measure. We  take  significant  precautions  to  minimize  the  risk  of  defects  or  contamination 
in  our  products. These  precautions  include  quality  control  programs  for  raw  materials,  the 
manufacturing  process  and  our  finished  products.  We  also  have  procedures  in  place  to 
correct any problems that are identified as quickly as possible. 

There  are  three  main  lines  of  action  to  meet  customer  satisfaction,  the  norm  and  high 
standards: certifications, sensory analysis program and monitoring the consumer complaint 
indicator.

The  risk  has  a  medium/high  impact  and  severity  because  of  our  commitment  to  the 
community,  but  because  of  the  mitigation  measures  put  in  place,  the  likelihood  of  it 
happening is now very low or low.

For more details, see chapter 4 of this Integrated Annual Report.

56

DESCRIPTION OF EMERGING RISKS
CMF 3.6.II.E

Coca-Cola Andina  considers  risks  that  are  new  or  gaining  significance  to  be  “emerging”  if 
they meet certain criteria: they originate from events outside the company; they are specific 
to the activity; they have the potential to have a significant long-term impact; they may have 
an impact on operations and require modifying the Company’s strategy or business model.

CHANGES IN BRAND IMAGE AND PRODUCT QUALITY

Consumers’ and authorities’ growing concern about the effects of sugar and 
sweeteners, particularly on obesity, is a manifestation of the perception that 
products  are  of  low  quality  or  potentially  harmful  to  health.  Furthermore, 
worries  regarding  the  effects  of  plastic  on  the  environment  could  result  in 
fewer people purchasing our products that are packaged in plastic bottles 
or in higher taxes, which would lower consumer demand.

This  risk  has  a  long-term,  significant,  and  distinct  impact  on  the  business 
since,  in  a  few years,  it  may  result  in  major  changes  due  to  ongoing  legal 
actions or threats against companies that commercialize and sell beverages, 
which would have a substantial negative impact on profitability.

WATER SCARCITY, POOR WATER QUALITY AND POLLUTION

Water  is  the  main  ingredient  in  substantially  all  of  our  products.  It  is  also 
a  limited  resource  in  many  parts  of  the  world,  facing  unprecedented 
challenges  from  overexploitation,  increasing  demand  for  food  and  other 
consumer and industrial products whose manufacturing processes require 
water, increasing pollution and poor management, lack of physical or financial 
access to water, sociopolitical tensions due to lack of public infrastructure in 
certain areas of the world and the effects of climate change.

If demand continues to increase worldwide and the quality of available water 
continues to deteriorate, it would imply a significant increase in production 
costs, reputational damage or the possibility of facing capacity constraints. In 
addition, if periods of drought continue and are prolonged, operating costs 
could  be  significantly  affected  due  to  water  and  energy  shortages,  while 
changes in government regulations regarding the ownership or use of water 
resources could also affect the supply of this resource. 

We cannot assure you that water will be available in sufficient quantities and/
or quality to meet our future production needs or that it will be sufficient to 
meet our current water supply needs; therefore, the potential impact of this 
risk is long-term, significant and specific to the business.

INTEGRATED ANNUAL REPORT 202357

INFORMATION SECURITY AND 
CYBERSECURITY RISKS

CMF 3.6.II.B

Coca-Cola  Andina  recognizes  information  security  and 
cyber-attacks  as  potential  sources  of  business  risk.  As  a 
result,  the  company  has  developed  and  implemented  a 
global strategy that enables: (i) establishing an organizational 
understanding 
in  order  to  monitor  cybersecurity  risks 
related to its systems, people, assets, data, and capabilities; 
(ii)  safeguarding  systems  and  assets  (including  data);  (iii) 
identifying  deviations  from  established  protocols; 
(iv) 
responding  to  cybersecurity  incidents;  and  (v)  restoring 
business operations, as needed.

The CyberSafety framework adheres to the highest industry 
standards,  is  constantly  tested  for  Business  Continuity 
(BC)  and  Disaster  Recovery  (DR),  and  is  maintained  with 
an  integrated  view  of  people,  processes,  and  technology. 
To  strengthen  its  cyber  resilience,  the  company  adds 
new  controls  and  systems  each  year,  as  well  as  conducts 
periodic and extensive testing of mitigation measures aimed 
to address vulnerabilities discovered during Ethical Hacking 
and  Pentesting  assessments.  In  addition,  access  to  the 
platform is now protected by a “Zero Trust” architecture.

This  is  supplemented  by  the  outsourcing  of  infrastructure 
and  information  security  services  via  a  subcontract  with 
one  of  Latin  America’s  top  technology  corporations.  This 
organization  offers  on-site  support,  a  user  help  center, 
network  support,  and  cybersecurity  monitoring.  The 
is  controlled  by  a  contractual 
IT  outsourcing  service 
agreement,  which 
is  audited  annually  by  an  external 
auditor  to  ensure  compliance  with  critical  service  controls 
ISAE  3402  standard.  Throughout  the 
specified 
selection process, all technology providers delivering SaaS 
or  on-premises  applications  are  evaluated  using  the  cyber 
resilience methodology of INCIBE-CERT (Instituto Nacional 
de Ciberseguridad de España). 

in  the 

INFORMATION SECURITY AND CYBERSECURITY GOVERNANCE

 BOARD OF DIRECTORS  

Audit Committee

Among other things, this committee monitors risks arising from cybersecurity threats and is responsible 
for establishing policies, guidelines and strategies for information security risks. It also evaluates the 
scope and effectiveness of the cybersecurity and information security systems in place.

(Meets monthly and, once a year, reviews cybersecurity risks, controls, ongoing initiatives,  
and future work plans).

INTERNAL AUDIT

Policies and 
guidelines are reviewed 
independently, with 
comments and reports 
issued to the Audit 
Committee.

  CHIEF EXECUTIVE OFFICER  

Cybersecurity Committee*.

Assesses and monitors cybersecurity risks, approves the cybersecurity and contingency 
strategy and direction presented by the CISO, and reviews security operational indicators, 
control implementation status, project progress and future cybersecurity work plans.

(Under the direction of the CISO, it meets when a major threat materializes or at  
least once a year).

  CORPORATE INFORMATION TECHNOLOGY MANAGEMENT  

Chief Information Security Officer (CISO)

Oversees and manages cybersecurity issues and risks, creating, managing and executing the cybersecurity 
plan for networks, which are IT (information technology) and OT (operation technology). Oversees the 
implementation of the enhancements, architectures, policies and standards defined by the Company. 
Manages the IT risk map (RIA IT) and related mitigation plans.

  MANAGERS AND LOCAL BIT TEAM 
Managers, technical leaders, architects and specialists responsible for ensuring that safety 
policies, norms, standards and procedures are respected within their cells and work areas.

Board Level

Executive 
Level

Corporate 
Level

Operations 
Level

* Composed of the Chief Human Resources Officer the Chief Legal Officer the Chief Information Technology Officer, the Corporate Manager of Management Control, Risk and Sustainability, the
representative of the Corporate Internal Audit Management and the Information Security Manager (CISO).

INTEGRATED ANNUAL REPORT 2023 
58

INFORMATION SECURITY POLICY

The goal of the information security policy is to safeguard information assets 
from attacks by means of an ongoing procedure. It lays out general rules 
for who is responsible for what, how to safeguard and manage information 
risks, and how to access, handle, manipulate, process, transmit, store, and 
do any other action involving information assets owned by the company.

This policy also specifies the classification of information, the definition of 
responsibilities, and the use of digital technologies to support its execution. 
Examples  of  these  solutions  include  unifying  information  storage  and 
transmission systems, protecting information through Data Loss Prevention 
(DLP)  practices,  and  encrypting  information  stored  on  the  Company’s 
critical equipment. 

In this context, each member of the Company is responsible for safeguarding 
technological assets and protecting information in cyberspace, as well as 
the infrastructure that supports it.

TRAINING AND DISSEMINATION 

Coca-Cola Andina continuously updates its workforce on the steps taken to 
advance cybersecurity, ensuring that they are all trained on the concepts 
and threats related to this field. In order to achieve this, information security 
management  training  is  coordinated  by  the  IT  and  HR  departments, with 
an emphasis on the services and software utilized. These efforts persisted 
in 2023, and the Technology team also received training in cybersecurity 
procedures,  including  safeguarding  digital  assets,  secure  development 
practices, managing IT risk, and system modifications, among other things. 
To find vulnerabilities, phishing exercises were also carried out.

INTEGRATED ANNUAL REPORT 202359

3

People: 
developing 
and caring 
for our 
talents

Collaborator figures in this chapter include all 
consolidated subsidiaries.

INTEGRATED ANNUAL REPORT 2023LIVING THE PURPOSE 
AT COCA-COLA 

ANDINA

The challenge of articulating the Company’s Purpose to every 

individual involved in the operations across the four countries it 

operates in marked the start of 2023. This was made possible by 

a  communication  strategy  built  around  the  pillars  supporting 

the purpose and incorporating partners and customers into the 

everyday reality.

PROPÓSITO EN 
RUTA (PURPOSE ON 
THE ROAD)
MORE THAN 120,000 
UNIQUE USERS 
AND MORE THAN 
470 HOURS OF 
CONTENT WERE 
VIEWED DURING THE 
PROPÓSITO EN RUTA 
CAMPAIGN, WHICH 
WAS PROMOTED VIA 
COCA-COLA ANDINA’S 
LINKEDIN ACCOUNT.

60

Launched live, with the 
CEO leading along with 
the Chief Corporate Officers 
and Operations General 
Managers.

PIRIN G  W I T H   P U RPOSE

The significance 
and weight of the 
Purpose, as well as its 
communicational role, are 
strategically aligned with the 
leadership of Coca-Cola 
Andina and the Company’s 
principal leaders.

S
N

I

  P U RPOSE

R

U

EILIN G  O

V
N
U

Launch in each of the 
operations and Corporate 
Offices.

Live, hybrid and virtual 
meetings, led by the 
General Managers of the 
operations and Committee 
Managers.

Integrate cultural aspects 
and styles from each 
country.

Empowerment of leaders.

E A D ERS

G   L

AININ

R
T

568 leaders were 
trained and then tasked 
with carrying out the 
communication strategies.

The training focused on 
the Purpose’s inspirational 
power as well as 
communication tools.

Using dynamic activities, 
pre-readings, and work 
groups.

TIN G T O   T H E   O RGANIZA

TI

O

N

A
IC
N
U
M
M
O

C

Communication process 
focused on the operational 
role.

Communication cascades 
led by the team leaders 
themselves.

+80% of the staff has 
participated in the Purpose 
presentations.

Communication processINTEGRATED ANNUAL REPORT 2023If you want to know more about collaborator indicators, see chapter 9.

61

DEMOGRAPHICS OF OUR COLLABORATORS 

COLLABORATORS BY OPERATION

16,628 

Total Coca-Cola Andina collaborators

3,368 

Total Argentina

8,055 

Total Brazil

4,144 

Total Chile
(Chile + Holding)

1,061

Total Paraguay

2,810

Women

376
Women

1,407
Women

864
Women

163
Women

2,992
Men

6,648
Men

3,280
Men

898
Men

13,818

Men

INTEGRATED ANNUAL REPORT 2023TALENT ATTRACTION 
AND DEVELOPMENT

People  are  essential  to  achieving  the  goals  of  Coca-Cola 
Andina;  therefore  the  company  focuses  on  improving 
their  well-being  and  bolstering  its  appeal  as  an  attractive 
employer.  To  this  end,  it  has  a  Talent  and  Succession 
Management Program that identifies and develops current 
and future leaders, aligned with the Company’s strategy and 
operational continuity. This involves attracting, retaining and 
developing talent, contributing to the intellectual capital of 
the  Organization.  Both  leaders  and  employees  play  a  key 
role in this process, which is crucial for the development of 
their careers and the continued success of the Company.

ANDINA ON LINKEDIN  

CULTURAL AMBASSADORS

This platform has proven to be a successful 
communication  and  talent  acquisition  tool, 
contributing  to  the  company’s  Recruitment 
&  Selection  (R&S)  strategy.  In  2023,  more 
than  160  publications were  published, with 
a  total  reach  of  4,277,267 
impressions, 
allowing  us  to  gain  almost  69  thousand 
new  followers.  In  this  vein,  we  launched 
the first series of livestreams, with the goal 
of  communicating  about  the  employer 
brand’s  distinguishing  characteristics  and 
establishing new forms of relationship with 
the  community, which  has  resulted  in  over 
30,100  views  and  858  hours  of  published 
content consumption through three events.

Through  the  participation  of  more  than 
300 
individuals  who  follow  operations 
in  Argentina,  Chile,  and  Paraguay,  this 
program  aims  to  increase  the  reach  and 
dissemination  of  content  created  on 
LinkedIn.  We  give  them  tools  to  improve 
their personal brand and the fundamentals 
of  being  a  brand  ambassador  in  order  to 
strengthen their abilities as ambassadors.

MENTORING PROGRAM FOR 
INTERNS - BRAZIL

Aims  to  give  interns  the  resources  they 
need  to  succeed  at  the  company  by 
offering  courses  on  the  knowledge  portal 
and  communication  channels  and  other 
resources.  Currently,  this  program  has  14 
participants.

If you want to know more about talent attraction indicators, see chapter 9.

62

Talent 
retention

34.3%

of collaborators have more 
than 6 years of seniority

Talent 
attraction

63.5%

of collaborators are under 
40 years of age 

Talent 
development

42.9%

of jobs are filled by 
internal recruiting

YOUNG TALENT AT ANDINA  

Over  50  people  attended  open  days  at 
the  Córdoba  plant  to 
learn  about  the 
requirements,  values,  and  culture  of 
professionals.  Under  this  program,  20  high 
school  interns were  integrated  into various 
departments  of  the  company,  allowing  for 
the  identification  of  future  team  members 
and  the  strengthening  of  the  connection 
between students and the working world.

According  to  university  students  in  Chile, 
Coca-Cola  Andina 
is  one  of  the  most 
attractive  companies  to  work  for,  placing 
it  among  the  TOP  10  in  the  Merco  Talento 
Universitario - Chile Ranking.

Through  courses  on 
the  knowledge 
portal  and  communication  channels,  the 
Mentoring Program for Interns in Brazil gives 
interns  the  tools  they  need  to  successfully 
integrate  into  the  company.  This  program 
currently has 14 participants.

Lastly,  the  business  received  recognition 
for its efforts to formalize employment and 
promote  good  labor  welfare  practices  in 
Paraguay.

SUCCESSION PLAN
CMF 3.6.X

Coca-Cola Andina has a development model that includes 
a  talent  management  process,  individual  development 
plans  and  internal  mobility  opportunities.  It  also  has  a 
succession map for different levels of the organization with 
high coverage indicators, which ensures business continuity 
and strengthens the development and generation of growth 
opportunities.

71.9%

of positions covered by the succession 
plan incorporating 250 top managers

INTEGRATED ANNUAL REPORT 202363

AWARDS AND RECOGNITIONS

TOP 10 OF THE MERCO TALENTO RANKING     ..

In  2023  we  reached  8th  place  in  this  ranking,  which  recognizes  the  companies  with  the 
greatest capacity to attract and retain talent in Chile, moving up 6 positions with respect to 
the previous period.

EMPLOYER OF THE YEAR   ...

During this year we were recognized for our contribution to the formalization of employment 
and good labor welfare practices.

UNIVERSITY MERCO TALENTO RANKING  ...        

Coca-Cola  Andina  is  located  in  the  TOP  10  of  the  ranking,  as  one  of  the  most  attractive 
companies to work for according to university students.

INTEGRATED ANNUAL REPORT 2023TRAINING 

GRI 404-2 | CMF 5.8, 5.8.I, 5.8.II

Coca-Cola  Andina  promotes 

capabilities  that  allow 

the  development  of 
its  collaborators  to  acquire 

knowledge and skills, as well as their internal mobility and 
job retraining in different areas. Development and training 
initiatives  focus  on  highly  specialized  education 
and  training  programs 
and  distribution  processes,  as  well  as  on  the 
development  of 
and 
sustainability  and  environment,  and  ethics 
and code of conduct.

in  sales,  manufacturing 

skills,  competencies 

employability, 

occupational 

safety, 

job 

If you want to know more about training indicators, see chapter 9.

64

16,628

Collaborators have been trained in at least one of the 
subjects taught in 2023, which represents 
100% of total staff.

US$1,118,018

Invested in education and training in 2023, 
representing 0.04% of revenues for the period. 

VIRTUAL AND IN-PERSON TRAINING

The  virtual  platforms,  through  Campus  Koandina,  offer 
training tailored to the needs of collaborators, balancing in-
person and e-learning. Coca-Cola Andina provides a virtual 
library  with  specific  content  for  each  country,  including  a 
Portuguese version for Brazil.

As for in-person activities, meetings are organized to allow 
teams to come together for collaboration and team building 
in addition to training.

402,455

Total hours of training 

314,349
Total hours of training 
men

88,106
Total hours of training  
women

Training hours 
by operation

104,492

Total

137,514

Total

22,062

Women

82,430

Men

19,939

Women

117,575

Men

146,632

Total
(Chile + Holding)

42,410 

Women

104,221

Men

13,818

Total

3,695

Women

10,123

Men

INTEGRATED ANNUAL REPORT 2023OUR TRAINING 
PROGRAMS

65

Technical School of Manufacturing

Coca-Cola  Andina  Argentina  focuses  on  developing  new 
skills  in  beverage  production,  addressing  aspects  such 
as  machinery  handling,  milling  processes  and  production 
lines  to  face  the  challenges  that  arise  when  creating  new 
products. The  results  of  this  program  show  a  615%  growth 
in  2023  compared  to  2018,  reaching  a  total  of  113  people 
trained this year and 1,592 skills developed.

The Art of Negotiation

GRI 404-2

It is directed at Coca-Cola Paresa’s Sales, Marketing, Trade 
Marketing  and  Supply  areas.  The  topics  covered  include 
analysis of practical cases, reading, negotiation, review and 
learning,  as well  as  strategies  to  face  difficult  negotiations. 
Negotiation  principles  and  sources  of  power  are  explored. 
In  2023,  30  people  were  trained  for  a  total  of  45  hours  of 
training.

Postgraduate course certified by the ICDA, Business 
School of the Universidad Católica de Córdoba.

GRI 404-2

The objective is to foster and cultivate the necessary skills to 
maintain competitiveness and lead in a constantly changing 
environment,  addressing  the  following  topics:  strategic 
vision,  corporate  entrepreneurship,  leadership  and  high-
performance  teamwork,  agile  methodologies,  creativity 
and  innovation  with  a  focus  on  emotional  intelligence  and 
storytelling.  Conducted  virtually  through  the  Koandina 
Campus,  the  50-hour  program  benefited  75  executives  of 
Coca-Cola Andina Argentina.

Along  the  same  vein,  the  Strategic  Management  program 
addresses current issues to enrich the role of management 
and  provide  tools  to  strengthen  leadership  skills,  focused 
on  business  strategy  and  a  long-term  perspective  that 
contributes to the sustainability of the operation.

Inspirational Leaders Academy

This  initiative  was  implemented  in  the  four  operations 
with  the  goal  of  promoting  the  connection  and  exchange 
of  learning  among  teams  through  interactive  dynamics. 
This  collective  effort  culminated  in  the  definition  of  the 
competencies  that  characterize  the  Coca-Cola  Andina 
Inspirational Leader: Excellence in Management, Resolution 
Capacity, Collaboration and Inclusion, Focus on Customers 
and Value Chain Optimization, as well as the role of Coach 
who guides and develops his or her teams.

Training of Trainers

This  initiative  focuses  on  the  complete  training  of  trainers 
and instructors of Coca-Cola Paresa, through a dynamic and 
participative  methodology,  using  case  studies,  simulation 
exercises and group dynamics to develop tools in a synergic 
environment.  The  objectives  of  the  program 
include 
identifying 
learning  trends,  writing  training  objectives, 
choosing  methods  to  create  content,  structuring  training 
sessions,  encouraging  variety  and  participation,  including 
evaluation  in  the  delivery  and  designing  visual  aids  to 
support the training. This initiative benefited 29 people with 
a total of 348 hours of training.

Office 4.0: fleet mechanics training

Its  objective  is  to  train  Brazil’s  own  fleet  team  in  new 
technologies  and  tools  used  in  modern  vehicles,  improve 
efficiency  and  reduce  maintenance  costs.  The  program 
had  an  average  of  128  hours  of  training  per  person, which 
is constantly reinforced in order to maintain the operation at 
optimum performance levels.

INTEGRATED ANNUAL REPORT 2023DIVERSITY
AND INCLUSION

CMF 3.1.VI, 3.1.VII

16.9%Women

+26.6%

of women within the
Company.
Commitment 2030

19

Different nationalities

If you want to know more about our diversity indicators, see chapter 9.

66

HUMAN RIGHTS POLICY

CMF 2.1, 3.1.II

COCA-COLA ANDINA’S HUMAN RIGHTS POLICY IS GUIDED BY INTERNATIONAL PRINCIPLES 
INCLUDED  IN  THE  UNIVERSAL  DECLARATION  OF  HUMAN  RIGHTS,  THE  INTERNATIONAL 
LABOR ORGANIZATION’S DECLARATION ON FUNDAMENTAL PRINCIPLES AND RIGHTS AT 
WORK,  THE  UNITED  NATIONS  GLOBAL  COMPACT,  AND  THE  UNITED  NATIONS  GUIDING 
PRINCIPLES ON HUMAN RIGHTS AND BUSINESS.

strengthen 

Coca-Cola Andina values diversity as a significant asset and 
is  committed  to  fostering  an  inclusive  work  environment. 
Supports  diverse  employee  perspectives  and  experiences 
teams.  Each  collaborator’s 
to 
commitment  to  inclusion,  diversity,  non-discrimination  and 
the  prevention  of  harassment  is  essential  to  maintaining  a 
productive  and  growing  work  environment  based  on  trust 
and mutual respect.

resilient 

In order to meet this challenge, the Company has endorsed 
the  principles  of  the  Coca-Cola  System,  which  implies 
undertaking the following obligations:

in 

 > Remove  barriers 

the  hiring,  promotion  and 
compensation  of  employees  within  the  Company, 
ensuring that these will be carried out objectively, based 
on their skills, performance, abilities and experience.

451
People with  
disabilities

6,733
Hours of training in
diversity and inclusion

 > Ensure  equal  opportunity 

and 

intolerance  of 

discrimination.

 > Promote diversity in all operations, implementing actions 
that  favor  the  hiring  of  people  with  special  needs  and 
vulnerable  minorities,  allowing  the  full  development  of 
their potential.

 > Ensure  respectful  workplaces,  with  no  tolerance  for 
harassment - physical or verbal - based on race, gender, 
nationality, origin, religion, age, status or disability.

 > Sanction  any  situation  of  discrimination,  harassment  or 
any  other  type  of  disrespectful  or  excessive  behavior, 
ensuring that there are no reprisals of any kind as a result 
of having reported or participated in any investigation in 
relation to the aforementioned points.

INTEGRATED ANNUAL REPORT 2023TO PROMOTE VIOLENCE-FREE SPACES, WORKSHOPS, EMPLOYABILITY PROGRAMS FOR 
PEOPLE WITH DISABILITIES, EDUCATIONAL WORKSHOPS IN PARTNERSHIP WITH VARIOUS 
INSTITUTIONS TO ADDRESS ETHNIC-RACIAL SEGREGATION AND LGTBIQ+ ISSUES, AND 
MENTORING TO STRENGTHEN WOMEN’S LEADERSHIP AND INTERNAL DEVELOPMENT 
OPPORTUNITIES IN THE COUNTRIES OF OPERATION, AMONG MANY OTHER ACTIONS.

LGTBIQ+ Pride Month

joins 

Coca-Cola  Andina  Brazil  actively 
the 
celebration  of  Pride  Month  with  the  purpose  o  f 
raising awareness and promoting gender equality. It 
implemented the campaign “Feel the taste of being 
the  way  you  are”,  which  included  a  conference 
led  by  Maite  Schneider,  a  trans  woman,  to  share 
experiences on diversity and inclusion.

At Coca-Cola Andina Argentina, spaces for reflection 
and  awareness  are  provided  to  employees,  along 
with workshops for the human resources team and 
leaders on the inclusion of trans people during this 
month.

Talks on labor and sexual harassment

CMF 5.5

To raise awareness of harassment and its impact on 
daily  life,  in  Paraguay,  together with  the  Ministry  of 
Women’s  Affairs,  information  was  provided  on  the 
various  types  of  harassment  that  affect  society, 
their effects and the importance of prevention and 
protection.

Meanwhile, in Chile, through the Legal Department, 
training  was  provided  to  managers  on  labor  and 
sexual  harassment,  with  the  aim  of  resolving 
doubts and raising awareness in this area, with the 
participation of approximately 200 leaders.

Integration of young people and retirement 
processes

Inclusion of people with disabilities in the private 
sector

GRI 404-2

Within  the  framework  of  the  Generations  Pillar,  in 
Argentina and Brazil Coca-Cola Andina seeks, on the 
one hand, to integrate the new generations and, on 
the other hand, to advise those who are beginning 
their retirement process.

Thus, in alliances with universities, high schools and 
governmental  entities,  we  carried  out  internship 
and job placement projects for young professionals 
with no previous experience. On the other hand, we 
work in advising people in the management of their 
retirement  processes,  with  psychological  support 
and  the  possibility  of  voluntary  early  retirement  in 
certain  cases,  in  addition  to  special  recognition  as 
a team.

the  support  of 

In  Brazil,  with 
the  National 
Commercial  Apprenticeship  Service  (  SENAC),  a 
course  focused  on  the  skills  needed  to  integrate  i 
n  t  o  product  packaging  operations,  stock  control, 
sales  promotion  and  execution,  replenishment  of 
merchandise  at  the  point  of  sale  and  provision  of 
information to customers, promoting the insertion of 
young  people  into  the  labor  market  as  packagers, 
operators and/or replenishers of merchandise.

Since  2022,  a  partnership  has  been  developed 
with  the  organization  “Súmate”,  from  Argentina, 
to  address 
the  selection  process  of  profiles 
with  disabilities,  which  is  complemented  by  the 
collaborative  work  with  the  employment  portal 
“Inclúyeme”,  which  collaborates  in  the  search  and 
selection of profiles with disabilities.

In  Brazil,  together  with  the  Ministry  of  Labor  and 
the  Rio  de  Janeiro  City  Council,  we  participated  in 
forums  and  fairs  to  promote  the  employability  and 
inclusion  of  people  with  disabilities  in  the  private 
sector. In addition, a Brazilian sign language course 
was  implemented  to  strengthen  the  inclusion  of 
employees with hearing disabilities.

In 2023 in Chile, together with the TACAL Foundation, 
a  special  program  for  people  with  disabilities 
was  implemented,  the  first  one  in  the  distribution 
centers and in the shipping area, where 20 people 
participated.  Something  similar  was  done 
in 
Paraguay, where courses were given on the various 
forms of disability and sign language.

67

Fostering gender equity in our operations

In  Argentina,  the  “Coca-Cola  Andina  Women” 
conference  was  held 
in  commemoration  of 
International  Working  Women’s  Day.  This  event 
provided  a  space  to  connect,  share  experiences 
and discuss past, present and future challenges in 
the  gender  agenda.  This  allowed  for  reflection  on 
transformational  milestones  in  the  lives  of women, 
actions  to  promote  gender  equality,  current  issues 
that  drive  future  initiatives  and  issues  such  as 
motherhood,  care  and  stereotypes,  encouraging 
interaction and open discussion.

in 

Brazil’s  “Entre  Elas”  program  seeks  to  strengthen 
the  sense  of  community  and  collaboration  among 
women 
the  company.  Through  mentoring, 
participants  share  experiences,  knowledge  and 
valuable  advice,  along  with  developing  skills 
related  to  their  areas  of  interest.  In  2023,  the 
initiative selected 52 women, including mentors and 
mentees,  to  participate  in  the  intensive  mentoring 
program for five months.

In  Chile,  through  the  “Mujeres  Contigo”  program, 
women  from  Renca  were  trained  in  customer 
service,  effective  communication  and  shipping 
processes, which enabled 77% of the participants to 
join the Company.

Finally,  the  “Promociona  Chile”  program,  taught  by 
the Universidad Adolfo Ibáñez and CLA Consulting, 
provides senior management skills to women from 
various organizations. In this context, nine Coca-Cola 
Andina  Chile  executives  have  already  participated 
and in 2023 the third graduating class graduated.

INTEGRATED ANNUAL REPORT 202368

SALARY GAP

POSTNATAL LEAVE
CMF 5.7

To  promote  a  culture  of  equity  and  inclusion,  Coca-
Cola  Andina  uses  the  HAY  Grades  methodology,  which 
and  guarantees  proportional 
categorizes  positions 
compensation. 
the 
This  methodology 
responsibility  and  remuneration  of  each  position,  ensuring 
that employees receive fair compensation according to their 
job roles and responsibilities.

evaluates 

If you want to know more about wage gap
indicators, see Chapter 9.

The  Company  promotes  parental  co-responsibility  and 
selfcare of its employees, following the parental legislation 
in  the  four  countries  in which  it  operates.  It  has  an  Internal 
Regulation  that  incorporates  local  laws  and  regulations  on 
pre- and post-natal time, adoptions and the option for both 
the  mother  and  the  father  to  take  care  of  the  newborn.  In 
addition,  to  promote  parental  co-responsibility,  Coca-Cola 
Andina  offers  an  extension  of  paternal  postnatal  days  in 
excess of local legal requirements.

509

Collaborators who
took parental
medical leave in 2023

Learn more about our postnatal leave
indicators i n chapter 9.

Health 
benefits

Life Insurance in addition
to that required by law.

Medical
assistance and insurance.

Preventive
vaccination programs.

On-site
nutritionist.

100%
100%

100%
75%

75%
75%

50%
50%

FAIR 
COMPENSATION

CMF 5.4.1

The Company has a Corporate Compensation Policy and a 
competitive compensation package, which seeks to attract 
and  retain  talented  employees  through  a  comprehensive 
and  diverse  salary  administration  model  and  benefits 
program.  This  includes  maintaining  consistency  among 
job  classifications  and  recognizing  individual  performance, 
based on the following guidelines:

 > Promote  equal  opportunities  in  line  with  the  reference 
labor group in the market, for positions that require equal 
competencies and responsibilities.

 > Maintain  consistency  between  job  classifications  and 
employability,  ensuring  coherent  treatment  among  the 
different jobs and positions in the organization.

 > Recognize  the  individual  contribution,  so  that  the  best-
performing employees receive higher compensation, in 
accordance with the policy.

 > Provide  compensation  management  through  planning 

and control of salary costs.s. 

Education 
benefits

Discounted rates for various
educational programs for
employees.

ADDITIONAL BENEFITS
GRI 401-2, 403-6 | CMF 5.8

Each operation determines the benefits to 
which its employees are entitled, depending 
on the type of employment relationship.

Full-time
collaborators

Part-time
collaborators

Social 
benefits

Economic 
benefits

100%
75%

Home Office.

100%
75%

Retirement
bonus.

100%
75%

Leave for study exams
above the law.

75%
50%

Academic excellence 
scholarships to employees’ 
children for university studies.

25%
25%

Flexible hours for areas 
where operations are not
affected.

Accompanying
retirees.

Lactation
room.

Nursery -
Cradle room.

75%
75%

50%
50%

75%
75%

75%
50%

School Kit, bonus for children
under 18 years of age.

Housing
subsidies.

100%
75%

50%
25%

INTEGRATED ANNUAL REPORT 2023CLIMATE AND 
COMMITMENT 
MANAGEMENT 

Coca-Cola Andina is committed 
to fostering an environment at 
work that supports the growth 
and performance of collaborators. 
Through the use of quick surveys, 
it puts into practice a Climate 
Management model that measures 
commitment and identifies areas for 
improvement. The results and action 
plans are then reported to the Board 
of Directors once a year.

3.98

Average level of 
commitment of Coca-Cola 
Andina collaborators 2023* 
*Scores based on a scale 
of 1 to 5.

ENERGY PROGRAM - BRAZIL

Aims to honor the most dedicated workers by demonstrating 
how  their  efforts  reflect  the  ideals  of  Coca-Cola  Andina 
Brazil.  The  Internal  Communications  department  gathers 
nominations, which are then submitted to a panel of judges 
who select two winners per business area each month. The 
winners receive certificates and have an interview published 
in the internal magazine Nossa Voz. 

69

90%

Of collaborators participated in 
this survey

88%

of collaborators would 
recommend Coca-Cola Andina 
as a great place to work. 

COMMUNICATIONS MANAGEMENT

faces 

informed  and  connected 

inclusive  manner.  To  achieve  this  goal, 

the  challenge  of  keeping 
Coca-Cola  Andina 
in  an  agile 
collaborators 
Internal 
and 
Communications  works  continuously    to  improve  tools, 
ensuring  that  the  entire  Company  is  aware  in  a  timely 
manner of issues relevant to the organization. 

As  a  result,  in  2023,  a  tracking  tool  was  put  into  place  to 
evaluate the efficacy of emails and make decisions using the 
information gathered. Furthermore, when new hires in Chile 
take  on  professional  roles,  they  are  given  an  On  Boarding 
handbook. This digital handbook covers a variety of subjects, 
including the Company’s mission, values, and the first steps 
in people development. This tool was distributed to about 70 
individuals in 2023 along with the introduction of the policy 
granting it to the leaders who oversee the admission of new 
members.

In Paraguay, more communication screens were installed in 
order to improve internal communication, ensure equitable 
access  to  information,  and  offer  greater  flexibility  when  it 
came to real-time information updates.

And  finally,  nearly  8,000  employees  at  Coca-Cola 
Andina  Brazil  use  the  Pod+  app,  which  enables  real-time 
communication  and  eliminates  the  need  for  meetings 
and  emails.  Every  month,  a  podcast  on  the  Junt+s  portal 
is  presented  which  delves  into  Coca-Cola  Andina  Brazil 
and  offers  an  enhanced  perspective  of  the  reality  of 
collaborators. The platform is available on both computers 
and mobile devices.

89%

of collaborators consider that 
at Coca-Cola Andina they 
feel very responsible for the 
service quality they provide to 
customers. 

84%

of collaborators say they are 
able to maintain a healthy 
balance between work and 
their personal commitments.

COMMITMENT MANAGEMENT AT COCA-COLA ANDINA

At Coca-Cola Andina, organizational commitment is managed through 
an  ecosystem  of  initiatives  aimed  at  measuring,  understanding, 
communicating  and  highlighting  its  importance within  the  Company. 
These are:

 > ECO:  Annual  measurement  of  commitment  in  Coca-Cola  Andina, 
which targets 100% of the talents and is carried out at the beginning 
of the year.

 > Pulse  of  Commitment:  Measurement  performed  at  year-end  on  a 
specially  selected  group  of  collaborators  to  evaluate  the  results  of 
the engagement strategies.

 > Commitment Leaders: Regional webinars where collaborators who 
are a benchmark in terms of their commitment share best practices 
with the rest of the organization.

 > Commitment  Summits:  Two-day  meetings  where  all  the  work 
teams  that  lead  commitment  management 
in  each  of  the 
operations  meet  to  capture  cross-learning,  train  and  review  the 
commitment management strategy.

 > Commitment  Route:  Monthly  meetings  where 

the  entire 
company  is  convened  to  learn  more  about  the  commitment 
model, through external consultants.

INTEGRATED ANNUAL REPORT 202370

I

N
T
E
G
R
A
T
E
D

A
N
N
U
A
L

R
E
P
O
R
T

2
0
2
3

CONSOLIDATION OF HYBRID WORK

The  hybrid  work  program  demonstrates  the  dedication  to 
balancing  employees’  personal  and  professional  needs, 
which  helps  to  foster  a  positive  work  environment  and 
accomplish organizational goals.

Because of this, the Hybrid Work Policy—which calls for three 
days of in-person work and two days of remote work each 
week—was  introduced  in  May  2023  in  all  four  operations. 
This  program  aims  to  uphold  effective 
interpersonal 
relationships,  foster  teamwork,  support  remote  work,  and 
guarantee excellent customer service.

The company determined the appropriate balance between 
in-person  and  hybrid  work  at  Coca-Cola  Andina  through 
extensive analysis conducted in each of the company’s four 
operating countries and external consultations.

94%

of collaborators expect to have 
a hybrid model in the future

Main results (average) 
of the survey on hybrid 
work Coca-Cola 
Andina 2023

47%

of collaborators consider that the 
greatest benefits of the current 
hybrid work model is PRODUCTIVITY. 

40%

of collaborators have no concerns 
about the current hybrid work model. 

88%*

83%*

of leaders believe that the hybrid work 
strategy implemented is the RIGHT 
ONE. 

of collaborators believe that the hybrid 
work strategy implemented is the RIGHT 
ONE. 

*Does not consider Paraguay

INTEGRATED ANNUAL REPORT 2023 
 
 
71

43.6%

Brazil

43.5%

Chile

66.4%

Argentina

Percentage of 
workforce covered by 
collective bargaining 
agreements in 2023
GRI 2-30

22.0%

Paraguay

LABOR 
RELATIONS

GRI 407-1 | CMF 8.1.2

to 

Maintaining  an  atmosphere  that  encourages  growth  and 
productivity  is  essential.  Labor  relations  should  be  based 
on  collaborators’  commitment 
inclusion,  diversity, 
nondiscrimination, and the prevention of harassment, all of 
which  are  essential  components  of  a  mutually  respectful 
and trusting environment. The Code of Ethics and Business 
Conduct and the internal rules established by the Company’s 
Internal  Rules  of  Hygiene,  Order  and  Safety,  encourages 
respect  for  and  protection  of  workers’  rights,  even  though 
the company lacks a specific process to prevent and identify 
regulatory noncompliance related to workers’ rights.

At  Coca-Cola  Andina  we  respect  and  uphold  the  right  to 
freedom  of  association  in  all  countries  where  we  operate. 
The  Company  respects  the  right  of  its  employees  to 
organize,  join  or  not  join  a  union without  fear  of  retaliation, 
intimidation or harassment.

UNIONIZATION RATE
includes third parties of the main business processes.

Argentina

Brazil

Chile

%

80 67.4% 67.5% 66.4%

70

60

50

40

30

20

10

0

2021

2022

2023

%

15

12

9

6

3

0

13.9% 14.1%

11.4%

2021

2022

2023

%

50

40

30

20

10

0

44.5% 43.5%

40.1%

2021

2022

2023

Paraguay

29.5%

21.3% 22.0%

2021

2022

2023

%

30

25

20

15

10

5

0

INTEGRATED ANNUAL REPORT 2023OCCUPATIONAL 
HEALTH AND 

SAFETY 

GRI 403-1, 403-8 | CMF 5.6 

Senior  management  is  at  the  forefront  of  the  commitment 
to  Occupational  Health  and  Safety,  which 
responsible 
contractors and third party suppliers.

involvement  of  all  collaborators, 

includes  the 
including 

The Company’s health and safety management system 
is  based  on  its  ISO  45001  certification. Through  the 
use  of  models  and  actions  that  go  above  and 
beyond what is required by law in the countries 
in  which  it  operates,  it  fortifies  its  purpose, 
policies, and programs. Subject to recurrent 
third-party  audits,  this  standard  permits 
an effective system implementation.

1.2

Accident rate
2023

0.5%

Percentage reduction 
in accident rate  
compared to the previous 
period

0

Fatality rate
2023

(number of work accidents/ number of employees own staffing)*100
(Number of fatalities per work accidents/Number of employees own staffing)*100

0.2

Occupational illness 
rate
2023

74.8%

reduction in the 
rate of occupational 
illnesses 
compared to the previous 
period

25.9

Average number 
of days lost due to 
accidents
2023

Occupational illness rate: (number of occupational illnesses / number of workers) *100
Average number of days lost due to accidents: (days lost due to accidents) / number of work accidents)
*For more information on OHS metrics, for own and contractors, please refer to page 208. 

22,655

collaborators covered by BBSP* 
* Behavioral Safety Program (includes in-house and third party 
employees)

72

OUR HEALTH AND SAFETY PRINCIPLES

Coca-Cola Andina made the decision to support a genuine 
cultural shift in which the company views health and safety 
as a core value. This change is based on the understanding 
that cultural transformation is a lengthy process that calls for 
resources as well as a strong continuous and collaborative 
work plan.

Ensuring  the  safety  of  oneself  and  others,  including  fellow 
workers and communities, is a core principle of safe behavior, 
which  each  employee  bears  personal  responsibility  for. 
Our  leaders  must  be  committed  to  encouraging  a  culture 
of  safety  and  occupational  health  and  making  sure  the 
resources are available to support this culture. Nothing we 
do can take precedence over circumstances that could lead 
to harm.

Own staff

k   O f   c e

c

a

B

Industria

l

Occasional 
contractors

i

s
e
c
v
r
e
S

Permanent in-house 
contractors

TOTAL REACH
360 
DEGREES

GRI 403-1

i

L
o
g
s
t
i
c
s

Restocking

Distribution fleet

S

ales

u tio n

ri b

t

D i s

Inter-plant fleet

INTEGRATED ANNUAL REPORT 2023SAFETY PILLARS AND MAIN INITIATIVES

Six safety pillars have been defined to guide each of the programs and initiatives in this area:

R O C E SSES

D   P

N

ULES A

R

C U L T U R E

Objective:

To regulate behaviors through 
the implementation of policies, 
standards, codes, certifications, 
periodic evaluations, and internal 
audits, among other initiatives.

Objective:

To reinforce positive behaviors 
through recognition, safety 
programs, and the promotion 
of positive leadership, among 
other initiatives.

U N I C A T I ON

M

M

C O

Objective: 

Improve information and 
feedback on safety through 
the development of goals, 
satisfaction surveys, internal 
communication bulletins, and 
periodic meetings, among 
other initiatives.

1

2

3

73

I

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2
3

TRUCT U R E  A

N D   T E C HNOLOGY

Objective:

To improve safety through 
infrastructure design and 
maintenance, as well as 
technological advancements 
and the implementation of a 
registration and statistics 
methodology.

S
A
R
F
N

I

S

PART N E R

Objective:

To ensure that 
contractors and third 
parties follow safety standards, 
rules, and processes, which 
includes incorporating safety 
goals and regulations into 
contracts and establishing 
the academy of safety 
technicians, among 
other initiatives.

E H E N S IVE HEALTH

R

P

M

C O

Objective:

Manage health and 
quality of life from a variety 
of angles, including mental 
health programs, ergonomics, 
preventing drug use, monitoring 
work environments, controlling 
overtime, among others.

4

5

6

INTEGRATED ANNUAL REPORT 2023 
 
 
74

OCCUPATIONAL HEALTH AND EMERGENCY 
SITUATIONS 
GRI 403-3

takes  a  comprehensive  approach 

The  company 
to 
employee  wellness,  combining  preventive  and  reactive 
strategies with personalized benefits to improve the quality 
of  work  and  overall  quality  of  life.  It  also  offers  ongoing 
medical and nursing advice on the prevention and detection 
of occupational and ergonomic diseases. In addition, it offers 
health benefits outside of the workplace, such as insurance, 
priority  access  to  examinations,  and  interest-free  loans  for 
medical procedures.

We  have  a  24-hour  medical  service  available  in  all  of  our 
operations, including the production plants. This service is in 
charge of providing any type of care and referring patients 
as needed. In addition, to respond to emergency situations, 
we  have  brigade  teams  with  representatives  in  all  areas 
who  organize  emergency  drills  on  a  regular  basis  and  are 
supported by doctors present in the production plants.

EMPLOYEE PARTICIPATION AND CONSULTATION 
PROCESSES ARE USED TO IMPLEMENT AND 
EVALUATE THE OCCUPATIONAL HEALTH AND 
SAFETY MANAGEMENT SYSTEM.

To detect potential risks and hazards, the company involves 
exposed employees by forming working groups that include 
safety teams as well as medical or health professionals.

For  example,  at  Coca-Cola  Andina  Paraguay,  we  created 
a  QSE  Management  app  that  allows  employees  to 
immediately  report  any  incident  or  observation  of  unsafe 
conditions  or  actions.  These  reports  are  then  reviewed  by 
multidisciplinary committees. We are promoting the future 
integration of this app into the rest of our operations.

RISK ASSESSMENT: ARGENTINA

is  quite  comprehensive. 

The  risk  matrix  of  Coca-Cola  Andina 
Argentina 
In 
compliance with the ISO 12,100 standard, 
this  matrix  is  examined  based  on  criteria 
pertaining to probability, possible severity, 
and  exposure  in  terms  of  number  of 
people  and  frequency.  Additionally,  on 
a  biannual  basis,  the  probability  of  risk 
is  assessed  in  accordance  with  other 
sub-variables  pertaining  to  processes, 
infrastructure,  training,  and  the  human 
component in order to obtain a risk scale 
that allows reducing them to zero.

MITIGATING SIGNIFICANT OCCUPATIONAL HEALTH 
AND SAFETY RISKS TO THIRD PARTIES  
GRI 403-7

To  reduce  the  accident  rate,  a  comprehensive  safety 
management  system  known  as  360  management  was 
implemented, involving all Coca-Cola Andina collaborators. 
The  main  contractors  must  adhere  to  the  same  safety 
standards  through  contracts  that  include  commitments 
such as proof of risk plans and trainings. Each operation has 
remunerated  incentives  and  follows  strict  standards  and 
protocols that are constantly assessed.

HAZARD IDENTIFICATION, RISK ASSESSMENT AND 
INCIDENT INVESTIGATION  
GRI 403-2

Our operations include procedures for hazard identification 
and  risk  assessment,  which  establish  mechanisms  for 
identifying,  analyzing,  and  assessing  the  likelihood  and 
severity of human activities. The review process is periodic, 
and  it  includes  mitigation  controls  in  accordance  with 
ISO  45001,  resulting  in  a  residual  risk  level  value.  This 
assessment  is  carried  out  by  a  multidisciplinary  team  that 
has  been  trained  and  specialized  and  has  a  thorough 
understanding of the tasks at hand as well as occupational 
safety.  The  Hazard  Identification  and  Risk  Assessment 
Matrix is a comprehensive document that details all of the 
tasks  completed,  assessments  conducted,  and  mitigation 
mechanisms implemented.

The  incident  analysis  process  includes  describing  what 
happened, searching for root causes using various methods, 
proposing  corrective  and  preventive  actions,  identifying 
responsible parties, and following up on actions. This process 
is  guided  by  direct  supervision  and  expert  advice  from 
OHS  specialists.  Furthermore,  there  is  a  SIF/SIFp  (Serious 
Incident  or  Fatalities  or  Potential)  program  that  applies  to 
incidents  with  serious  consequences  or  the  potential  to 
cause something serious, and an interdisciplinary committee 
is formed to deal with each individual case.

INTEGRATED ANNUAL REPORT 202375

JOINT HEALTH AND SAFETY COMMITTEE

GRI 403-4

In compliance with legislation, Coca-Cola Andina Chile maintains a Joint 
Health and Safety Committee with equal representatives of the company 
and workers, elected in open voting and reported annually to the Mutual 
de  Seguridad.  In  addition,  a  People’s  Health  and  Safety  team  reports 
regularly on the Company’s accident rate results and goals.

OCCUPATIONAL HEALTH AND SAFETY TRAINING
GRI 403-5

The  Company  has  implemented  an  annual  training  plan 
developed  through  committees  and  meetings  to  identify 
training needs. Talks, workshops, and evacuation drills were 
held in the subsidiaries in 2023, in addition to critical technical 
trainings to prepare workers for specific roles. These plans 
cover the entire company on various levels.

Some  of  the  most  important  training  programs  in  2023 
included first aid, electrical safety, machine risk assessment, 
working at heights, personal protective equipment, and the 
use and handling of fire extinguishers.

67,912

Hours of training on 
safety issues

29,237

People trained in 
safety

INTEGRATED ANNUAL REPORT 202376

4

Market presence, 
clients and 
consumption: 
refreshing 
moments

INTEGRATED ANNUAL REPORT 2023OUR MARKET 
PRESENCE

GRI 2-6

Coca-Cola  Andina  operates  in  Argentina,  Brazil,  Chile,  and 
Paraguay,  allowing  it  to  diversify  its  sources  of  volume, 
revenue, and adjusted EBITDA. In each of its franchises, the 
main source of business is non-alcoholic beverages, which 
represent 94.7% of sales volume.

77

272,504

Total clients

57.4 million
Total potential consumers

TOTAL COCA-COLA ANDINA

Market Share

Total annual 
per capita 
consumption 
(8 oz bottles)

Volume 
percentage 
by sales 
channel

Volume 
percentage 
by product 
category

59.9%

46.8%

15,4%

62.8%

64.7%

41.8%

24.6%

46.5%

37.9%

75.1%

61.1% 56.6% 

Soft drinks

Juices and others

Waters

Market share position

1º

1º

2º

1º

1º

1º

1º

2º

2º

1º

1º

1º

225

251

336

Soft drinks

Juices and others

Waters

20

23

23

23

111

58

197

21

28

11%

On-Premise

21%

Wholesale

5%

Beer and other 
alcoholic beverages

12%

Juices and other 
non-alcoholic beverages

37%

Mom & Pops

30%

Supermarkets

71%

Soft drinks

12%

Waters

Note: Totals may not add up due to rounding.

7%

33%

28%

23%

13%

13%

13%

32%

11%

32%

33%

30%

46%

36%

52%

0%
8%
11%

38%

14%

80%

0%

8%

9%

84%

2%
11%

8%

79%

13%

16%

19%

63.8%41.9%37.6%2512839INTEGRATED ANNUAL REPORT 2023Product image

Prices

Advertising

Popular size bottle 
availability

Distribution 
capacity

Disposal of returnable 
bottles at retailers or 
consumers

78

Largest 
Competitor

ABInBev

American Beverage Company o AmBev

Embotelladora Chilenas Unidas (ECUSA), 
subsidiary of Compañía Cervecerías Unidas S.A. (CCU).

Embotelladora Central S.A 

COMPETITION
GRI 2-6 | CMF 6.1.II

In  the  franchised  territories,  the  Company  faces 
intense competition, mainly from soft drink bottlers.

Areas of greatest 
soft drink 
competition

AWARDS AND RECOGNITIONS

Latam RGM 2023 Certification 

Sustainable Business Seal 

E2E Coolers Program

Digital Commerce Capabilities

in 

Best  practices 
revenue  management  are 
highlighted through pricing and portfolio strategies. 
Coca-Cola Andina Brazil’s RGM team received Gold 
Level Certification for their highest score in the RGM 
LATAM 2023 award.

Coca-Cola System Brazil Evolution 
Program 

Coca-Cola  Andina  Brazil’s  Customer  Service 
team  placed  third  in  the  Coca-Cola  System  Brazil 
Evolution Program. This award is given out annually 
and  is  intended  to  reward  and  highlight  customer 
service-related actions.

The  Municipality  of  Godoy  Cruz  honors 
the 
incorporation  of  good  corporate  practices  by 
the  business  and  productive  sectors  through  the 
“Sustainable Companies of Godoy Cruz” Program.

Certificate  that  recognizes  excellence  in  EDF’s 
operations,  awarded  by  The  Coca-Cola  Company. 
Coca-Cola  Andina  Argentina  ranked  Top  1  in  the 
Southern Cone and Top 2 in LATAM.

Awarded by The Coca-Cola Company in recognition 
of Coca-Cola Andina Argentina’s digital commerce 
tools and processes.

MIC for Innovation

Prospera

Cyber Awards 2023

Coca-Cola  Latin  America  COPA  of  excellence 
named the Company one of the best in the region 
for  the  most  pertinent  strategic  initiatives  for  Latin 
America in the traditional channel.

www.miCoca-Cola.cl  was  chosen  by  the  public  of 
cyber.cl as the brand with the most likes in the Food 
and Beverage category during CyberMonday 2023.

In  the  category  of  soft  drinks  and  juices,  Coca-
Cola Andina Chile ranked #1 in the Most Innovative 
Companies  2023  Ranking.  Every  year,  the  ranking 
measures  and  compares  seven  essential  aspects 
of 
leadership, 
organization,  innovation  process,  use  of  strategic 
assets, and value creation impact.

innovation: 

strategy, 

culture, 

Top of Mind (TOM)

Major Industries 2023

Brand Ranking

For the eighth year in a row, Coca-Cola Paresa was 
the brand that Paraguayans remembered the most. 
Furthermore,  it won  the  title  of  most  remembered 
brand  in  2023  for  the  following  categories:  Soft 
drinks  (Coca-Cola),  Tetra  Juice  (Ades),  Isotonic 
(Powerade) and Mineral Water (DASANI).

It  highlights  the  valuable  contribution  of  industries 
to the economic development of the country. Award 
winners  included  45  distinct  industries,  including 
steel, 
textiles,  dairy  products,  construction, 
beverages, and pharmaceuticals.

The  Non-Alcoholic  Soft  Drinks  category  winner 
was Coca-Cola Paresa; the Juice category went to 
Frugos, and the Water category went to Dasani.

Top of Mind (TOM)

Coca-Cola Paresa was the recognized brand in the 
Soft Drinks category, while Ades and Powerade, in 
Tetra Juice and Isotonic Juices, respectively.

Most valued brand by consumers

In  Paraguay,  Coca-Cola  and  DASANI  were  named 
the  most  valued  brands  in  the  Prestigio  2023  and 
Ranking of Brands 2023 rankings.

5th place in the list of Top Tax 
Contributors

Based  on  our  2022  tax  contributions,  we  received 
recognition this year from the Secretary of State for 
Taxation SET.

Recognition Grupo Impulsor Economía 
Circular (Circular Economy Driving Group)

Coca-Cola  Paresa  received  an  award  for 
its 
contributions  to  the  circular  economy  from  the 
Paraguayan National Directorate of Climate Change 
and the Ministry of the Environment and Sustainable 
Development. Additionally, we were acknowledged 
for our responsible consumption by the Ministry of 
Industry  and  Commerce  and  BID  LAB  through  the 
Grupo Impulsor Economía Circular.

Prestige

The  most  valued  brand  by  consumers  in  the  Soft 
Drinks category was Coca-Cola.

INTEGRATED ANNUAL REPORT 202379

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PORTFOLIO AND 
BRAND BREADTH

GRI 2-6

209

Total brands

21

Soft drinks 

17

Juices

11

Waters

Total brands 
by product 
type

16

Other non-alcoholic 
beverages

144

Alcoholic beverages

INTEGRATED ANNUAL REPORT 2023234567891 
 
 
C AFÉ

SEM AÇÚCAR

S a b o r   M a r a c u j á  

L E M O N  FRESH
L E M O N  FRESH

®

S a b o r
N a r a n j a

F r u t i l l a

S a b o r  
S a b o r  
  P o m e l o
  P o m e l o

80

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2
0
2
3

MAIN BRANDS
GRI 2-6 | CMF 6.2.I, 6.2.V

Soft drinks

Juices 
and non-
carbonated 
beverages

Water

Beer

Alcoholic 
beverages

During 2023, some beer brands were commercialized, such as 
Amstel, Heineken, Sol, Imperial, Palermo, Schneider, Kunstmann, 
Isenbeck, Miller, Blue Moon, Grolsch, Warsteiner, Iguana, Salta 
Cautiva and Santa Fe, among others.

1

2

3

4

5

6

7

8

9

 
 
 
NUTRITION AND HEALTHIER PRODUCTS
SASB FB-NB-260A.2

Because  diet  has  a  big  impact  on  our  health  and  quality 
of  life,  Coca-Cola  Andina  is  dedicated  to  providing  its 
customers  with  the  best  products  possible.  To  fulfill  this 
commitment, we have two main lines of work: a) FSSC22000 
certification and b) sensory analysis program.

81

FSSC22000 CERTIFICATION

CONSUMER INFORMATION AND LABELING

GRI 417-1 | SASB FB-NB-270A.1, FB-NB-270A.2

Although there is no formal procedure aimed at preventing 
and  detecting  regulatory  non-compliance  with  respect  to 
the  rights  of  its  customers,  the  Company  has  a  Customer 
and Consumer Service Center (“CACC”), which receives and 
handles  complaints  from  end  consumers  and  commercial 
customers.

is  permanently  provided 

to 
In  addition, 
information 
through  product 
stakeholders,  especially  consumers, 
labeling  and  advertising  campaigns, 
line  with  the 
in 
Responsible  Marketing  Policy,  which  regulates  product 
advertising  and  advertising  strategies.  This  policy  states 
that no Company brand may show children under 13 years 
of  age  consuming  its  products  without  the  presence  of  a 
responsible  adult  and  that  it  does  not  contract  advertising 
in media whose audience of children under 13 years of age 
is greater than 30%.

In  accordance  with  The  Coca-Cola  Company’s  global 
policy,  all  product  labels  of  its  brands  -except  those  of 
glass  containers  and waters-  must  contain  the  information 
requested in the Daily Dietary Guidelines (DGA), where the 
amount  of  calories  of  the  product  is  indicated  along  with 
the  percentage  of  daily  value  (%DV)  on  the  front  of  the 
packaging.  In  addition,  a  nutritional  information  panel  is 
included that provides data on protein, carbohydrates, fiber, 
minerals and vitamins. 

Coca-Cola  Andina  does  not  produce  or  sell  products  that 
contain Genetically Modified Organisms (GMOs).

GRI 416-1 | SASB FB-NB-260A.2

Coca-Cola  Andina’s  four  franchised  territories  are  certified 
under  the  Food  Safety  System  Certification  food  safety 
standard.  This  certification  requires  the  Company  to  have 
a food safety management system that incorporates good 
distribution  practices,  adheres  to  the  principles  of  hazard 
analysis and critical control points (HACCP), and meets the 
legal  requirements  of  the  food  industry  in  each  franchised 
territory.

SENSORY ANALYSIS PROGRAM

The  Company  evaluates  the  organoleptic  properties  of  its 
products  on  a  regular  basis  using  a  panel  of  collaborators 
who  participate  voluntarily  and  whose  goal  is  to  measure, 
analyze,  and  interpret  the  perception  of  food  through  the 
senses  in  order  to  distinguish  the  degree  of  consumer 
acceptance.

473

Panelists trained

100%

of products tested

INTEGRATED ANNUAL REPORT 2023NEW HABITS, NEW PRODUCTS

SASB FB-NB-260A.2

Coca-Cola Andina has boosted the development of non-

alcoholic beverages low in calories and sugar, which has 

allowed a 30% reduction in consumption since 2018 and 

continue on the path to reach the goal of 40.75 kilocalories 

sold per 200 ml by 2030.

35%

of the volume of beverages produced and 
commercialized by Coca-Cola Andina are low 
or reduced in sugar (over total NARTD).

27.5%

Argentina

Percentage of low or 
reduced sugar volume 
(over total NARTD) by 
operation

26.8%

Paraguay

23.1%

Brazil

59.9%

Chile

82

Kcal/Liter sold in 2023

274
-26%

Percentage variation  
base year 2016

258
-32%

Percentage variation  
base year 2016

181
-35%

Percentage variation  
base year 2016

306
-17%

Percentage variation  
base year 2016

Another relevant aspect has been the strengthening of the 
stills category, which includes waters, juices, energizers and 
isotonic drinks, incorporating new products and generating a 
solid execution strategy in the market.

Percentage of 
stills volume 
with respect to 
total NARTD

23%

7%

2010

2023

Total

2010

2023

2010

2023

2010

2023

2010

2023

Argentina

Brazil

Chile

Paraguay

Note 1: Includes the volume of soft drinks, waters, juices and other non-alcoholic beverages sold only in Andina territory.
Note 2: Considering Paraguay as if it had been part of Andina in 2010, data source: Polar 2010 analysis of the financial statements.

4%16%4%19%13%34%5%20%INTEGRATED ANNUAL REPORT 2023CLIENTS, 
CONSUMERS AND 
CHANNELS

Since  customers  and  clients  are  the  center  of  everything 
Coca-Cola Andina does, the company works hard to provide 
a service of excellence not only through its product portfolio 
but also by offering value proposals for each of them in the 
different sales channels.

Thus, we keep moving forward with our digital transformation 
plan  because  we  are  confident  that  innovation  and  new 
technologies  will  help  us  improve  our  relationships  with 
customers  and  clients  while  producing  more  productivity 
and efficiency in a way that is both profitable and sustainable.

CO-CREATION MODEL, GENERATING VALUE ALONGSIDE THE CLIENT AND THE CONSUMER

83

Omni-channel
ensuring that all customers 
have the same experience, 
whether using digital or 
physical platforms.

Profitability
in providing solutions, 
ensuring the generation 
and capture of financial 
value.

Data Analytics
provide feedback on the 
processes and platforms 
that will allow us to deliver 
a better value proposition.

Clients at the 
center
Clients are a fundamental link 
in the Company’s value chain and 
are therefore at the center of its 
management.

272,504

Total clients

Governance
and integration of 
Coca-Cola Andina in the 
business processes: Sales, 
Supply Chain, Industry 
and Back Office.

Agility
of analysis, acting swiftly 
and clearly.

Productivity and value
making the complex 
simple.

Safety
for operational continuity 
and protection for all 
customers.

INTEGRATED ANNUAL REPORT 2023MAIN CLIENTS BY COUNTRY
GRI 2-6 | CMF 6.2.IV

PERCENTAGE OF CLIENTS BY CHANNEL
CMF 6.2.II, 6.2.IV

The Company develops strategies for each of its sales channels, seeking that consumers recognize the brands 
it commercializes in each one. No single client represents more than 10% of sales in any of its operations.

84

 <

Importadora y Exportadora de La 
Patagonia S.A.  
Inc. Sociedad Anónima  

 <
 < Cencosud S.A.  
 < Dorinka S.R.L.  
 < Mistura S.A.  
 <
 < López Hnos. S.R.L.  
 < Millan S.A.  
 < Cooperativa Obrera Limitada de 

 G & A Distribuciones S.A.S.  

Conusmo y Vivienda  

 < Sita S.A.  
 < Dinosaurio S.A.  
 < Día Argentina S.A.

 < Walmart Chile S.A.  
 < Cencosud Retail S.A.  
 < Rendic Hermanos S.A.  
 < Hipermercados Tottus S.A.  
 < Alvi Supermercados Mayoristas  
 < Alimentos Fruna Ltda.  
 < Super 10 S.A.  
 < Ok Market S.A.  
 < Sodexo Chile SPA  
 < Distribuidora y Comercializadora 

Tilicura  S.A.

 < Aramark Servicios Mineros y Rem.  
 < Comercial Líquidos OFF SPA  

No single client accounts for more than 10% of sales.

 < Sendas Distribuidora S.A.  
 < Atacadao S.A.  
 < Supermercados Mundial Ltda.  
 < Cencosud Brasil Comercial Ltda.  
 < Super Mercado Zona Sul S.A.  
 < Savegnago Supermercados Ltda.  
 < Casas Guanabara Comestiveis Ltda.  
 < Cía. Brasileira De Distribuicao  
 < Realmar Distribuidora Ltda.  
 < Carrefour Com E Industria Ltda.  
 < Vila Santa Cruz C de G Alimenticio  
 < Drift Comercio De Alimentos S.A.  

 < Cadena de Supermercados Retail S.A.  
 < Cadena de Tiendas de Cercanía Biggie  
 < McDonald’s.  
 < Mayorista Lekaja S.R.L  
 < Cadena de Supermercados Luisito  
 < Cadena de Supermercado Box  
 < Mayorista Bodega Don Juan S.R.L.  
 < Mayorista Fortis  
JS deposito  
 <
 < Cadena de Supermercados Real  
 < Preventa Deposito Santa Carolina  
 < Supermercado Baratote  

Mom & Pops

On premise

Supermarkets

Wholesales

Argentina

68%

Brazil

46%

Chile

81%

Paraguay

70%

Argentina

28%

Brazil

51%

Chile

17%

Paraguay

27%

Argentina

Brazil

Chile

Paraguay

Argentina

Brazil

Chile

Paraguay

3%

3%

1%

1%

2%

0%

1%

2%

0,00

21,25

42,50

63,75

85,00

0,00

21,25

42,50

63,75

85,00

0,00

21,25

42,50

63,75

85,00

0,00

21,25

42,50

63,75

85,00

65%

Total 
Coca-Cola Andina

32%

Total 
Coca-Cola Andina

2%

Total 
Coca-Cola Andina

1%

Total 
Coca-Cola Andina

INTEGRATED ANNUAL REPORT 2023CLIENT AND CONSUMER SATISFACTION

FEATURED PROGRAMS WITH CLIENTS

85

level  of  service  provided 

Clients  are  central  to  the  strategy,  and  their  satisfaction 
important 
with  the 
management  variable.  To  that  end,  we  have  a  systematic 
and  methodologically  aligned  measurement  system  in  all 
four countries where we operate.

is  an 

% satisfacción de clientes

MAX 
-100 

MIN 
+100

PROSPERA

THE COCA-COLA SYSTEM LAUNCHED THIS INITIATIVE IN 2020 TO STRENGTHEN THE 
TERRITORIAL LEADERSHIP OF LATIN AMERICAN GROCERS, SEEKING TO COMPREHENSIVELY 
STRENGTHEN TRADITIONAL CHANNEL BUSINESSES, ADVISING THEIR OWNERS TO IMPROVE 
MANAGEMENT AND BOOST THEIR SALES THROUGH TRAINING ON TOPICS SUCH AS: 
RETHINKING THE STORES, DEVELOPING MANAGEMENT AND SALES TOOLS, MARKETING AND 
DIGITAL STRATEGIES AIMED AT THE CUSTOMER’S SHOPPING EXPERIENCE, AMONG OTHERS.

3,000

New clients

2,054

New clients

The  primary  focus  was  on  the  implementation 
of  digital  tools,  particularly  digital  payments.  As 
a  reward,  they  were  provided  with  point-of-sale 
materials  such  as  cooling equipment,  furniture,  or 
racks, and those who performed the best received 
benefits from the value programs.

This  initiative,  aims  to  train  the  owners  of  small 
retail  stores  (minimarket  and  traditional)  and  rota 
(bar  and  restaurant)  to  improve  their  commercial 
management,  as  well  as  provide  materials  and 
accessories  for  their  points  of  sale,  cooling 
equipment,  commercial  plan 
support,  and 
advertising, among other things.

3,520 

New clients

1,902

New clients

The  goal  of  this  program, 
is  to  support  the 
development  and  growth  of  stores,  with  a 
particular  emphasis  on  the  traditional  channel,  as 
well  as  entrepreneurship,  by  delivering  materials 
for  the  point  of  sale,  such  as  cooling  equipment. 
Throughout  the  course  of  this  initiative,  these 
businesses  have  grown  steadily,  owing  to  an 
increase 
in  the  number  of  points  of  contact 
within  the  store  and  the  creation  of  an  easy  and 
expeditious  shopping  experience  for  the  end 
consumer, among other factors.

This  program  enables  us  to  protect  and  develop 
Traditional  Channel  customers 
(grocery  stores 
and  self-service  stores)  by  utilizing  tools  that 
contribute  to  the  growth  of  the  point  of  sale. 
Since  its  implementation,  we  have  assisted  them 
by  installing  cold  equipment,  racks,  and  other 
communication  materials  for  consumption  events 
and  brand  image.  In  addition,  to  help  them  stay 
sustainable,  we  created  a  strengthening  plan  for 
them  that  included  both  virtual  and  in-person 
training in sales, communication, and marketing.

INTEGRATED ANNUAL REPORT 2023DIGITAL CLIENTS 

Through various digital tools, we seek to enable customers 
to  perform  transactions  quickly  and  we  strive  to  enable 
clients  to  complete  transactions  quickly  and  efficiently, 
interacting with the Company in a productive, digital manner 
24 hours a day, 7 days a week, using a variety of digital tools.

146,717

Total registered clients

106,752

Total clients carrying out purchases 
or orders

Mi Andina /  
Mi Coca-Cola Clientes
Our B2B platform is already in place in our 
four operations in Argentina, Brazil, Chile, and 
Paraguay, allowing our clients  to access a variety 
of personalized proposals for each of them at any 
time, such as offers, promotions, product catalogs, 
discounts, and contests, as well as view a suggested 
order, custom built for each of them using Machine 
Learning and AI. It also enables them to fully 
manage their purchases and payments 
digitally.

Mi Coca-Cola whatsapp 
In addition to our responsive web solution and 
application, we also provide the same value 
proposition via WhatsApp, allowing clients who are 
less familiar with technology to make purchases in a 
simple and intuitive manner, guided by a bot. Finally, 
in Brazil, we offer Cokenet to our KeyAccount clients, 
a solution developed by The Coca-Cola Company.

86

I

N
T
E
G
R
A
T
E
D

A
N
N
U
A
L

R
E
P
O
R
T

2
0
2
3

Digital platforms 
for clients

Platform 

Registered 2023 

With order 2023

Argentina

Brazil

Chile

MI COCA-COLA 

EDI

MI COCA COLA

MI COCA-COLA*

COKE.NET

EDI

MI ANDINA

EDI

MI COCA-COLA

Paraguay

MI COCA-COLA*

EDI

TOTAL

*WhatsApp - KOBOOS.

48,965

795

11,849 

14,984

997

110

35,440

893

32,250

23

411

16,629

637

 13,992

 19,182

1,399

295

23,382

893

29,909

23

411

146,717

106,752

 
 
 
87

CONSUMIDORES DIGITALES

Coca-Cola en tu Casa / Coca-Cola Na Sua Casa / 
Mi Coca-Cola / Mi Portal Coca-Cola

It  is  a  direct  sales  and  service  (D2C)  digital  channel 
through  which  customers  can  purchase  and 
receive  the  entire  portfolio  of  Coca-Cola  Andina 
products, including returnable products and alcohol, 
directly  to  their  homes.  These  platforms  have  a 
recommendation  level  of  75%  in  Argentina,  70%  in 
Brazil, and meeting global benchmark values in Chile 
with 82%.

Consumers who purchased through D2C 
platforms

+ than 10.2 thousand 

Coca-Cola en tu Casa 

+ than 5.6 thousand

Coca-Cola Na Sua Casa 

+ than 85.9 thousand 

Mi Coca-Cola 

+ than 2.5 thousand

Mi Portal Coca-Cola 

Digital Promotions Argentina

To  access  digital  promotions,  the  user  scans  a  QR 
code  to  obtain  a  redemption  key,  which  the  client 
validates  before  delivering  the  promotion  to  the 
consumer.  It  is  being  implemented  along  with  The 
Coca-Cola  Company  in  all  franchised  territories  in 
Argentina.

27,671 

Consumers participated in 2023

120,826  

Redemptions in 2023

CONSUMERS

Coca-Cola  Andina  seeks  to  generate  a  connection 
that allows us to know their preferences and attitudes in 
order to identify opportunities for process improvement. 

57.4 million

Total potential consumers

2.6

Goal 2023

4.2

Goal 2023

3.4

Consumer 
claims rate

2022

2023

Argentina

2022

2023

Brazil

5.0

Goal 2023

0.5

Goal 2023

2022

2023

2022

2023

Chile

Paraguay

Notes: Claims rate= (N° operational claims *1,000,000) / Bottles Sold.

3.22.52.90.40.45.66.2INTEGRATED ANNUAL REPORT 202388

DIGITALIZATION 
AND INNOVATION

CMF 3.1.V

DIGITAL STRATEGY FRAMEWORK

its  digital  and 

In  terms  of  digitalization,  Coca-Cola  Andina’s  strategy 
of  strengthening 
innovation  ecosystem 
continued  in  2023,  with  new  projects  aimed  at  improving 
the  customer  experience.  Furthermore,  the  Company  is 
reinforcing  the  use  of  technology  and  tools  developed  in 
the  previous  period,  such  as  process  automation  through 
artificial  intelligence  and  operational  predictability  through 
the generation of Data & Analytics algorithms.

INTERNAL PROCESSES

Continue  digitizing  and  automating  our  operational 
processes  in  order  to  create  a  company  that  makes 
increasingly  agile  and  data-driven  decisions  and  actions, 
maximizing  productivity,  efficiency,  and  profitability. 
All  of  the  above  is  accelerated  by  the  integration  of 
processes  completed  over  the  last  five  years  in  a  single 
Transactional Platform (SAP) and the capabilities built for 
digital  development  in  the  Amazon  Web  Service  Cloud 
infrastructure.

16

Digital Product Agile Cells

72,975

Automated hours

103,098

Clients Transacting Digitally

1,500

Collaborators trained in Data 
Analytics

160

collaborators working on 
the development of digital 
products

Talent & Digital 
Team

Andina Digital 
Transformation

Defined Strategy

DIGITAL CONTROL TOWER

An  analytical  data  platform  hosted  in  the  cloud  that 
operators can access through the internet, allowing them 
to  make  real-time  decisions  about  loads,  transportation, 
overtime,  product  hauling,  production  plans,  and  so  on. 
This initiative serves over 500 users who have daily access 
to  25  operational  management  panels.  Furthermore,  the 
data  processed  on  this  platform  generates  automatic 
notifications to customers about the status of their orders, 
as  well  as  Machine  Learning  Models  for  predicting 
anomalies in them, making our operations more efficient.

DISTRIBUTION CARGO OPTIMIZER

Coca-Cola  Andina’s  multidisciplinary  team  and  external 
consultants  collaborated  to  create  this  digital  product 
internally. It enables us to optimize the use of delivery trucks 
and increase picking productivity, achieving efficiencies in 
our  logistics  route  to  market  and  greater  capacity  in  our 
distribution  centers.  This  internal  development  has  been 
key in adapting logistics processes to the incorporation of 
new categories (alcohol, ice cream, among others).

STOCK PLANNING

We  collaborated  with  the  Chilean  National  Artificial 
Intelligence  Center  (CENIA)  to  create  our  own  model 
for  planning  stock  transfer  from  Production  Plants  and 
partners  to  Distribution  Centers  across  the  country.  The 
creation  of  this  digital  product  not  only  saved  us  money 
on software licenses, but also increased the level of stock 
available for sale.

Project Portfolio

Governance 
Model

INTEGRATED ANNUAL REPORT 202389

DATA & ANALYTICS 

Coca-Cola Andina aims to become a data-driven company 
(decisions based on data analysis). 

DIGITAL PAYMENTS

We aim to offer consumers a range of options through digital 
payments  that  will  enhance  their  shopping  experience 
by  streamlining  and  expediting  it  while  maintaining  the 
transaction’s financial, hygienic, and physical security.

MI COCA-COLA (ARGENTINA)

We  have  a  digital  payment  module  in  the  B2B  platform  that  enables 
replacing  cash  payments  to  the  truck  driver.  During  2023,  more  than  22 
thousand  customers  used  it  and,  in Argentina,  it  resulted  in  cost  savings 
associated with cash handling of US$3,218,294

DRIVING BOLETO AND PIX PAYMENT IN BRAZIL

In Brazil, all of our clients pay with Boleto or PIX, which eliminates all cash 
handling and makes payment tracking easier.

CUSTOMER GAUGE

NINA PHASE II

This  project  aims  to  enhance  the  user  experience  by  providing  new  tax 
and financial services via WhatsApp and URA’s Nina chatbot. Through this 
project,  delinquency  was  decreased,  sales  were  increased  by  avoiding 
customer blocking, tax procedures were made simpler, and Andina Brazil’s 
digital inclusion increased.

DIGITAL PAYMENT OPTIONS IN CHILE AND PARAGUAY 

These options are available in Chile and Paraguay, both through payment 
portals  that  facilitate  credit  and  debit  card  transfers  and  transactions 
as  well  as  at  the  time  of  order  delivery  via  POS.  In  Paraguay,  34.7%  of 
consumers chose digital payment methods, and 4.7% in Chile.

This  project,  which  is  entirely  based  on  the  Customer  Experience 
Management  System,  uses  NPS  and  Customer  Satisfaction  as  key 
indicators with goals of 65% and 85%, respectively, to distribute and collect 
customer feedback in real time in Brazil and Paraguay. This information has 
allowed for a decrease in customer dissatisfaction, an increase in sales, and 
the closing of new business.

SUGGESTED ORDER 

We  are  now  able  to  provide  each  of  our  customers  with  a  customized 
purchase recommendation that is based on their past behavior as well as 
environmental factors thanks to this project, which was entirely developed 
by internal teams. With this solution, all four of our operations’ customers—
Argentina, Brazil, Chile, and Paraguay—have seen an increase in the volume 
of their purchase acts by 6.1%, an improvement in the customer experience 
during the purchase process, and a decrease in OOS.

COOLER CONNECTIVITY IN THE MARKET 

This solution gathers data from our coolers and combines it with information 
from  our  systems  in  an  effort  to  predict  failures  that  might  impact  our 
customers’ experience and, consequently, sales volume. It is based on IoT 
(Internet of Things) technology and advanced analytics. It also enables us 
to continuously monitor our coolers on the market.

INTEGRATED ANNUAL REPORT 202390

INNOVATION ECOSYSTEM

We  recognize  the  value  that  fresh  perspectives,  tools, 
methodologies,  approaches,  and  experiences  bring  to 
solving  the  problems  presented  to  us  by  consumers  and 
clients. To address this, we have created Proofs of Concept 
(POC)  and  issued  a  number  of  challenges.  If  these  have 
proven successful, they have become projects and/or final 
solutions implemented in our Company. 

Use of Artificial 
Intelligence to Improve 
Operational Efficiency - Brazil 
The Duque de Caixas Production Plant 
is one of the most modern plants within 
the Coca-Cola system, characterized by 
extensive digitalization and automation of its 
operations. Nonetheless, in collaboration with 
the startup Valiot, a pilot program utilizing 
Machine Learning Models to predict failures 
in real time and implement preventative 
measures prior to their occurrence was 
executed in an effort to increase the 
plant’s OEE by approximately 1%.

TALENT & DIGITAL TEAM

We  have  driven  the  digital  transformation  process  at 
Coca-Cola  Andina  by  establishing  two  sizable  work  teams 
that enable ambidextrous operation. One aspect to consider 
is the “Lean” team, whose primary aim is to ensure that our 
consumers have access to our product portfolio and sales 
channels  while  simultaneously  optimizing  efficiency  and 
productivity while minimizing costs.

On the other hand, we have over 15 “Agile” cells—some of 
which have already formed tribes—that promote and create 
digital  products  that  help  the  organization  function  more 
efficiently by providing digital platforms, tools, and solutions 
for the various business teams.

TRAINING PROGRAM WITH THE 
MASSACHUSETTS INSTITUTE OF 
TECHNOLOGY (MIT) TO DESIGN AND 
IMPLEMENT DIGITAL PRODUCTS

We  created  an  in-company  program  in 
2023 with MIT, one of the most prominent 
technology universities in the world, which 
was  attended  by  40  product  owners  and 
leaders.  Generating  skills  for 
business 
product  development, 
innovation,  and 
high-performance  digital  team  leadership 
was the main focus. 

INNOVATION IN THE VALUE CHAIN
CMF 3.1.V 

to 

Innovation  is  a  fundamental  part  of  Coca-Cola  Andina’s 
culture,  adding  value 
the  production  process, 
incorporating new internal and external ideas, which allows 
consolidating  a  better  value  proposition  and  contributing 
to  the  sustainable  development  of  the  Company  and  its 
business partners. 

During  2023,  Coca-Cola Andina  allocated  Ch$4,930  million 
for  the  development  of  the  innovation  strategy,  which  is 
structured  in  three  pillars:  i)  internal  culture,  ii)  relationship 
with  the  innovation  ecosystem  and  iii)  linkage  with  the 
customer experience system. These pillars make it possible 
to focus innovation, generating efficiency and productivity in 
all operations. 

For more details on the investment plan, 
see chapter 1.

INTEGRATED ANNUAL REPORT 2023PROCESS AUTOMATION 

Coca-Cola  Andina  implemented  new  technologies  and 
digital projects that have allowed it to capture value in its 
processes under two main pillars.  

AUTOMATION PILLARS 

Featured 
projects

Predictability in 
the operation 

Process 
automation

Priority has been given to increasing 
the visibility of processes in the flow of 
information  and  data;  consequently, 
“in  real  time  and  near  real  time” 
solutions  have  been  developed  to 
enable data-driven decision making 
and  the  enhancement  of  process 
efficiencies,  productivity,  costs,  and 
service level.

A  team  specializing  in  processes 
is  employed  by 
and  technology 
Coca-Cola  Andina 
identify 
opportunities  for  reducing  efforts, 
increasing  speed,  and  enhancing 
service  to  clients,  consumers  and  
collaborators.

to 

In  addition,  it  develops  automation 
solutions throughout the value chain, 
freeing  teams  from  repetitive  tasks, 
allowing  them  to  focus  on  activities 
of greater value to the Company.

Artificial  Intelligence  applied  to  the 
prediction  of  anomalies  in  our  Truck 
Check In processes

A  Machine  Learning  model  has  been 
developed  by  our  Agile  Analytics  for 
Back  Office  cell  to  detect  anomalous 
the  check-in 
circumstances  during 
process  of  distribution  trucks  at  our 
distribution  centers.  This  model  has 
enabled  us  to  identify  potential  issues 
such  as 
typographical  errors  and 
suspicious  records,  enabling  us  to 
proactively  address  them  and  prevent 
inventory discrepancies.

Automation 
Equipment 
Cognitive  Artificial 
Paraguay 

of  Customer  Cold 
with 
- 

Installations 

Intelligence 

Through the combination of bots (RPA) 
and cognitive AI models, we have been 
able  to  fully  automate  our  process  of 
registration  and  notification  of  cold 
equipment  installations  in  the  market, 
achieving  an  improvement  in  time-to-
market while increasing productivity in 
the process.

For more details on the investment plan, see chapter 1.

91

WHAT ARE BOTS?

BOTS (A TERM THAT COMES FROM SHORTENING THE WORD 
“ROBOT”) IS A PROGRAM THAT PERFORMS REPETITIVE, 
PREDEFINED AND AUTOMATED TASKS. THESE ARE SOME OF 
THE INITIATIVES IMPLEMENTED THROUGH BOTS IN EACH 
OPERATION:

ARGENTINA

BRAZIL

 < Purchase orders to supply industrial 

 <

spare parts.

Issue more than 3 thousand purchase 
orders per month.

 < Record more than 50% of supplier 

 < Manage more than 300 fiscal notes of 

invoices.

 < Endorse electronic checks generating 

tax savings.

cooling equipment per month.

 < Registration of new clients.
 < Automation of Alcohol and Returns 

 < Blocking and unblocking of Supply 

sales reports.

Chain product.

 < Blocking and unblocking of product for 
sale based on its Stock Projection.
 < Value Program automation, optimizing 

the tax burden of the same.

CHILE

PARAGUAY

 < Enter almost 70% of Call Center 

 < Over 250 Bank Transfers posted per 

sales orders.

day.

 < Transfer quotes between 
accounting cost centers.
 < Perform liquidations and post 

 < Loading Cooling Equipment Contracts 

using Generating AI.

 < Loading Visit Plans for new 

liquidations of trucks.

customers.

 < Management and requests for 
PostMix & Kegerators Initial Kits.
 < Updating of Third Party Carriers.
 < Control of Commercial Partners 

Invoices.

 < Hourly Production Detail for Energy 

and Water ratios (Webee).

 < Automation of Bank Reconciliation 

(Revenue).

 < Digitization of daily permits for 

working in the plant.

INTEGRATED ANNUAL REPORT 202392

EFFICIENT, FLEXIBLE AND 
AGILE PRODUCTION AND 
PROCESSES 

PRODUCTION CAPACITY

Operational  excellence  at  the  company  is  based  on  the 
consistent 
integration  of  cutting-edge  technology  and 
the  upkeep  of  reliable  equipment. This  infrastructure  aims 
to  furnish  each  production  facility  with  sufficient  capacity 
to  satisfy  product  demand  and  ensure  quality,  a  task 
accomplished by implementing rigorous quality controls in 
the laboratories of each plant.

Installed capacity in 
beverages

1,671
million UC

Sparkling Soft 
Drinks Installed 
Capacity
1,271
million UC

Other Beverages 
Installed Capacity
400
million UC

Argentina

Brazil

 < A new line for returnables was approved 

 < Production ARTD (alcoholic ready-to-

for 2024.

 < Digitalization of the Front Office system.
 <
 < Start producing AdeS at the Córdoba plant.

Improvement of the Trelew line.

 <

drink) 100% implemented.
Increased production of Campari and 
Sagatiba.

 < Production of juice in 1 liter Tetra Pack.
 <

Increase in Kapo’s fourth production line.

Installed 
capacity in other 
products

Chile

Paraguay

 < The Antofagasta facility underwent an 

expansion of its storage, picking, and truck 
parking capacities through an investment 
of CLP 4,6 billion.

 < Construction of a water treatment plant 
at the Renca plant will reduce water 
consumption by 10%.

 <

 <

Improved asset utilization through 
multifunctional operation on production 
lines.
Implementation of a modular labeling 
machine to comply with front-of-package 
labeling law.

Pet 
Bottles
 45 
million

Preforms                        
1,050 
million

Plastic 
caps                                       
1,426
million

Cases                                
0.7 
million

INTEGRATED ANNUAL REPORT 202393

FLEXIBILITY AND AGILITY

To meet the needs of clients and consumers and to adapt to 
changes in the environment, flexibility and agility are crucial, 
necessitating  technological  and  logistical  adjustments  in 
addition to the growth of the human team.

ARGENTINA

 < Market adaptation: prioritizing business continuity 

and customer service.

PROCESSES AND EFFICIENCY

This pillar enables us to increase our profitability by facilitating 
a  more  efficient  production  process  and  capitalizing  on 
opportunities as they present themselves.

BRAZIL

 < Change in “Regulatory Turnover” labeling.

CHILE

 <

Implementation of a Sorting productivity strategy 
with automatic inspectors and palletizers, reducing 
physical effort. 

ARGENTINA

BRAZIL

 < The Logistics School has accumulated 
over 4,600 hours of training for 554 
employees. 

 < Complete the transition to front labeling 

on returnable containers using recyclable 
material.

 <

Integration of beer delivery with the 
strategy for alcoholic beverages.

 < Utilization of laser-guided vehicles (LGV). 
Implementation of IoT and robots in 
 <
logistics.

PARAGUAY

 < Flexibility through multi-functional operators 

and the ability to produce the same product on 
different production lines. 

CHILE

PARAGUAY

 <

Implementation of a system to reduce 
production line water consumption.
 < Automation of well control to monitor 

consumption.

 < SAP front office operations for three years.

INTEGRATED ANNUAL REPORT 202394

5

Rethinking 
consumption 
and its 
impact on the 
environment

INTEGRATED ANNUAL REPORT 2023To learn more about returnability and packaging indicators, see chapter 9.

95

CIRCULAR PERSPECTIVE

SASB FB-NB-410A.2 | 

Returnability  is  at  the  core  of  Coca-Cola  Andina’s  sustainable  packaging 
strategy, which is materialized through market availability and strengthening 
of the product mix in returnable bottles in order to continue contributing to 
the care of the environment. 

ENVIRONMENTAL POLICY

The Coca-Cola Company’s Operational Requirements and the ISO 14001 standard, which are prerequisites 
for  all  of  our  operations,  ensure  that  environmental  laws  and  regulations  are  followed.  Through  the 
Corporate  Risk  and  Sustainability  Committee  and  the  Culture,  Ethics  and  Sustainability  Committee, we 
continuously monitor our commitment to efficiency in resource utilization, innovation, and transparency, as 
well as to achieving quantifiable short- and medium-term goals.

STRATEGIC AXES AND THE PACKAGING USE CYCLE

STRATEGIC AXES FOR PACKAGING MANAGEMENT

Reuse 
To lessen the impact on 
the environment, returnable 
packaging that is more 
sustainable and efficient is 
chosen.

Recover 
Emphasizing the circular 
economy, packaging is 
recovered by means of efficient 
logistics and solid partnerships 
with strategic partners for 
the recycling of single-use 
bottles.

Recycle 
Recycled materials are 
incorporated into packaging in 
collaboration with recyclers and 
suppliers to improve sustainability 
and contribute to the growth of the 
recycling chain, thereby meeting 
environmental responsibility 
objectives.

Reduce
We continue to make 
progress in reducing the 
amount of single-use plastic 
in packaging in order to 
generate less waste and 
lower costs.

PACKAGING USE CYCLE

GRI 306-1

Reduce

Recycle

Reuse

Recover

Raw material 
(virgin PET 
resin)

PET preform 
production

Container 
design 
Manufacturing

Distribution

Consumption

Waste (post-
consumer)

Transformation 
(recycled PET resin)

Waste (post-
industrial)

Collection 
(reverse 
logistics)

Recycling (sorting and grinding)

Collection (post-
consumer)

Returnable bottle cycle 

Disposable bottle cycle

INTEGRATED ANNUAL REPORT 202396

“WORLD WITHOUT WASTE”

AN INITIATIVE OF THE COCA-COLA COMPANY PROMOTING  
CIRCULAR ECONOMY.

GOALS TO WHICH WE ADHERE: WORLD WITHOUT WASTE

2025
Total portfolio of  
100% recyclable 
packaging by 2025

2030
Collect and recycle
100% of PET bottles placed 
on the market by 2030

2030
Use at least 50% of 
recycled resin in PET bottles 
by 2030

PROGRESS COCA-COLA ANDINA 2023
SASB FB-NB-410A.1

100%

Recyclable packaging

29.5%

PET bottles collected and 
recycled

18.4%

of recycled resin in PET 
bottles

OTHER 2030 TARGETS RELATED TO PACKAGING AND WASTE

42.8%

of sales in returnable 
packaging

95%

of solid waste recycled

50%

of recycled material in all 
packaging

PROGRESS COCA-COLA ANDINA 2023

27.5%

Returnability

94.1%

Recycled solid waste

23.9%

Recycled material in 
packaging

INTEGRATED ANNUAL REPORT 2023112

(GCO2EQ/L)
Returnable PET

+21.4%

Disposable with 100% 
recycled resin

+38.4%

Returnable Glass

+48.2%

Disposable PET

97

+188.4%

Aluminum cans

Source: TCCC Decarbonization Guidebook

Percentage of volume by format 
(over total NARTD)

34.5%

18.8%

Returnable

27.5%

Total 
Coca-Cola Andina

Non-
returnable

72.5%

Total 
Coca-Cola Andina

30.4%

32.1%

360° RETURNABILITY

At Coca-Cola Andina, we have implemented actions aimed 
at our customers, consumers, sales force, and communities 
in  each  country  where  we  operate,  taking  into  account 
the  material  capabilities  of  our  plants,  local  culture,  and 
environmental sensitivity. Currently, we are the Coca-Cola 
Company bottler with the highest returnable mix in Chile, 
Brazil, and Paraguay, ranking second in Argentina.

Emissions 
by 
packaging

How did we make progress in returnability?

We invested in assets 
to promote the availability 
and consumption of 
returnable products. 

Promotions of 
returnable products 
aimed at consumers. 

We highlighted smart 
and environmentally 
friendly savings.

We expanded the 
returnable portfolio.

We promoted single 
bottles in different formats 
according to country. 

We defined incentives 
for the sale of returnable 
products. 

We ensured the 
competitiveness of 
returnable products. 

We developed 
e-commerce and virtual 
bottle campaign to 
encourage the purchase of 
returnable products. 

We focused on all sales 
channels.

Returnables 
over NARTD 
volume*

27.5%
NARTD Sales 
volume 2023

29.9%
Sales volume
NARTD Target
2023

42.8%

Sales volume 
NARTD Target
2030

*NARTD: Non Alcoholic Ready to Drink

INTEGRATED ANNUAL REPORT 202323456789198

LEADERS IN RETURNABILITY 2023

THANKS TO A COLLABORATIVE EFFORT THAT INTEGRATES THE 
DEVELOPMENT OF PRODUCTION AND LOGISTICS PROCESSES 
WITH RETURNABLE CONTAINERS AND ENVIRONMENTAL 
AWARENESS CAMPAIGNS ON THE VALUE OF THE CIRCULAR 
ECONOMY, IN 2023 COCA-COLA ANDINA MAINTAINED 
ITS LEADING POSITION AS THE SYSTEM’S BOTTLER IN 
RETURNABLE SALES, WITH 27.5% OF TOTAL NON-ALCOHOLIC 
BEVERAGES SOLD IN ITS FOUR OPERATIONS. THIS IMPLIED 
US$45 MILLION IN CASES AND INVESTMENTS ASSOCIATED 
WITH CONTAINERS AND, TODAY, THE MARKET SHARE OF 
RETURNABLES EXCEEDS 90% IN ARGENTINA, BRAZIL AND 
PARAGUAY.

Market Share of 
Returnable Sparkling 
Soft Drinks (SSD)

2022

2023

Argentina

2022

2023

Brazil

2022

2023

2022

2023

Chile

Paraguay

90.1%90.7%96.4%96.6%79.0%80.7%98.8%99.2%INTEGRATED ANNUAL REPORT 2023FEATURED CASES: CHILE MAKES PROGRESS IN RETURNABILITY

NATIONAL REUSE DAY

NEW RETURNABLES CAMPAIGN 

99

reuse 

Authorities  and  representatives  from  various  industries 
and  organizations  gathered  to  celebrate  the  commitment 
the  country, 
initiatives  visible 
to  making 
commemorating  every  May  30  as  “National  Reuse  Day.” 
The Ministry of the Environment, País Circular, private sector 
companies,  start-ups,  entrepreneurs,  and  sustainability 
leaders  are  promoting  environmental  stewardship  by 
encouraging reuse in their spaces.

in 

In keeping with the Law of Extended Consumer Responsibility 
(REP Law) and the Single-Use Plastics Law, National Reuse 
Day  also  provides  a  forum  for  discussion  amongst  various 
stakeholders  on  matters  pertaining  to  waste  management 
and recycling regulations in our country.

Coca-Cola  Andina  Chile  launched  a  robust  awareness 
campaign  in  2023  to  bring  generation  Z  and  millennials 
closer  to  the  idea  that  returnability  is  the  best way  to  care 
for  the  environment  and  can  also  feel  cool. The  campaign 
was  accompanied  by  the  tagline,  “Live  the  magic  of 
sustainability with  returnable  bottles.” All  of  this  disregards 
the old, concept that returnables should only be consumed 
in conjunction with family meals.

+14 million

Chileans reached

+6.8%

+0.9%

Frequency of 
consumption vs. 
previous year

Household 
penetration vs. 
previous year

RETURNABLE DIGITAL BOTTLE

Coca-Cola  Andina  Chile  allows  customers  to  purchase 
returnable  products  more  easily  by  allowing  them  to  use 
an  app  to  purchase  virtual  bottles.  The  pilot  project  was 
extended in 2023 to include our app miCoca-Cola.cl in Chile, 
two Walmart stores, and two Cencosud stores.

Currently, there are over 5,500 registered users, and 25% of 
them have generated a transaction.

New returnable 
launches

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5
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S

INTEGRATED ANNUAL REPORT 2023 
 
 
 
 
 
 
 
 
 
RECYCLING OF MATERIALS

INAUGURATION OF CIRCULAR PET

is  to  strengthen  the 

The  company’s  approach 
recycling chain in order to obtain materials suitable 
for use in its packaging. In this regard, the priority 
is  to  incorporate  recycled  resin  into  single-use 
PET  bottles  while  actively  promoting  the 
use of recycled materials in other types of 
packaging.

In Paraguay, a new food-grade recycled resin plant with a capacity of 10,000 tons of recycled 
PET per year is in operation, providing direct employment for over 1,000 people and positively 
impacting a value chain comprised of over 20,000 families who collect recyclable materials 
and transport them to approximately 2,500 collection centers spread across the country.

In this way, CIRCULAR PET joins as a key player in the recycling industry to contribute to the 
country’s long-term development, collaborating with all actors in the chain, both public and 
private, to jointly build a Paraguay without waste and ensure that each PET bottle placed on 
the market has a new life.

100

SPRITE 100% 
PACKAGING MADE 
FROM OTHER BOTTLES

COCA-COLA ANDINA 
ARGENTINA SELLS 500-ML 
SPRITE IN TRANSPARENT 
BOTTLES MADE ENTIRELY 
OF OTHER BOTTLES. 
THIS ALLOWED FOR THE 
INCORPORATION OF 
MORE THAN 600 TONS 
OF RECYCLED RESIN, WITH 
THE GOAL OF HAVING ALL 
SPRITE BOTTLES MADE OF 
THIS MATERIAL BY 2024. IN 
ARGENTINA, THIS INITIATIVE 
IS ALREADY BEING CARRIED 
OUT WITH WATER BOTTLE 
CATEGORIES AND THE 
COCA-COLA BRAND.

Percentage of recycled materials used
Total Packaging

GRI 301-1

BOTTLE-TO-BOTTLE PLANT

23.9%

Total materials by 
type recycled  

The  first  plant  in  Chile  to  recycle  plastic  bottles,  which  will  recover  PET  plastic  and 
manufacture  new  bottles  with  recycled  resin  by  the  end  of  2024,  thereby  extending  the 
life cycle of these containers. The plant, which will be located in the commune of Lampa, 
represents an investment of more than 30 million dollars.

76.1%

Total materials
by type 
not recycled

Total Coca-Cola Andina

20.4%

2023

20.0%

Goal 2023

Percentage of 
recycled resin 
used
GRI 301-2

18.4%

2023

16.6%

Goal 2023

27.2%

2023

24.0%

Goal 2023

* 
In Chile we are developing a PCR PET resin plant

19.1%

2023

15.0%

Goal 2023

INTEGRATED ANNUAL REPORT 2023WASTE RECOVERY AND STRATEGIC ALLIANCES

CONTAINER AND PACKAGING LIGHTWEIGHTING

POST-CONSUMER RECOVERY

SASB FB-NB-410A.2

In 2023, the Company meets its post-consumer recovery goal, with a total Andina yield of 
29.5%. Over the last three years, it has recovered more than 44 thousand tons of PET.

In 2023, we achieved our goal of continuing to lighten PET bottles and secondary packaging, which will be 
maintained in the future. In this way, the company avoided introducing 377 tons of PET into the market over 
the last year.

Main PET reductions 2023

101

Percentage of 
post-consumer recovery

Total Coca-Cola Andina

25.0%

2023

30.0%

Goal 2023

29.5%

2023

25.2%

Goal 2023

39.2%

2023

34.5%

Goal 2023

In Chile, the implementation of the REP Law has influenced 
the development of strategies and goals for increasing 
collection of plastic containers.

79.5%

2023

47.1%

Goal 2023

-21%

Benedictino s/gas 500

-20.5% 

Dasani 500

-13.4%

Benedictino 2000

-8.9%

Crush 2000

STRATEGIC ALLIANCES FOR PET COLLECTION 

Coca-Cola Andina Paraguay set a benchmark in the Coca-Cola system by collecting 8 out 
of every 10 PET bottles sent to market. This is accomplished through strategic alliances that 
promote improvements in container recovery by collaborating with various players such as 
governments, municipalities, civil society organizations, and communities.

-8.6% 

Coca-Cola 2250

-7.3% 

Kuat 2000

-7.3%

Coca-Cola 1500

-7.3%

Fanta Guarana 1500

Total tons saved

Total US$ saved

Paraguay has one of the highest PET plastic recycling rates in the region, with 60% recovered 
and  recycled.  This  is  due  to  the  business  model,  which  registers  over  20,000  families 
dedicated to collecting recyclable materials and transporting them to the 2,500 collection 
centers located throughout the country.

Evolution of PET 
savings 2021-2023

377

558

530,001

883,097

We work with The Coca-Cola Company to foster these alliances in the four countries where 
we operate, regardless of whether local regulations apply.

482

732,838

2021

2022

2023

2021

2022

2023

INTEGRATED ANNUAL REPORT 2023To learn more about waste management indicators, see chapter 9.

102

WASTE MANAGEMENT
GRI 306-1, 306-2

The  Integrated  Waste  Management  Plan  aims 
to  reduce  solid  waste  per  liter  of  beverage 
produced  and  maximize  the  percentage  of 
solid waste recycled.

Recycling of cases for returnable bottles

Clean energy from waste

Coca-Cola Andina Paraguay packages its glass and 
PET returnable bottles in high-density polyethylene 
(HDPE)  cases  made  entirely  of  recycled  material. 
In  2023,  we  achieved  this  value  by  incorporating 
more  than  100  tons  of  recycled  plastic  into  a 
circular  cycle,  with  80%  supplied  from  our  plant 
after grinding the discarded cases and delivered to 
ENVAPAR, who manufactures cases that enter our 
production cycle.

Coca-Cola Andina Argentina began manufacturing 
and  distributing  Ades  brand  products,  which  are 
soybean-based beverages. This process generates 
a  significant  amount  of  organic  waste,  which 
we  have  successfully  integrated  into  a  circular 
economy  chain  through  an  alliance  with  the 
company Helios. Every day, approximately 70 tons 
of this waste are sent to generate biogas, which is 
then  converted  into  electric  energy  and  injected 
into the country’s interconnected system.

COCA-COLA ANDINA

Generation of
solid waste 
(gr of solid waste / liter of 
beverage produced)

2021

2022

2023

19.4

13.0

12.5

7.9

8.4

7.8

13.9

13.3 12.4

18.1

15.7

14.1

Recycled solid waste targets

93.4%

95.8%

92.8%

92.2%

91.5%

Recycling of 
solid waste
(% of total)

2021

2022

2023

91.6% 91.9% 93.6%

96.4%

93.9%

88.3%

92.1%

90.2%

92.6%

91.6% 92.0%94.0%

11.911.512.791.0%91.9%94.1%INTEGRATED ANNUAL REPORT 2023To learn more about water management indicators, see chapter 9.

103

WATER 
AWARENESS

GRI 303-2 | SASB FB-NB-140A.2 

Coca-Cola  Andina  is  committed  to  continuing  to  reduce 
the use of water in its processes, recognizing that water is a 
critical resource for the planet and the development of the 
communities in which it operates. 

The  water  used  in  its  operations  comes  from  a  variety  of 
sources, depending on the geographic context of the facility. 
In general, groundwater accounts for the largest proportion, 
as  it  is  the  primary  input  for  beverage  production  and, 
indirectly, auxiliary services. 

During  the  production  phase,  water  is  reused,  and  the 
remainder  is  treated  as  effluent  before  being  returned  to 
the hydrological cycle under appropriate conditions. This is 
accomplished  by  adhering  to  the  highest  local  regulatory 
standards and developing its own high-quality and efficient 
water-use controls in the countries in which it operates.

STRATEGIC AXES IN WATER MANAGEMENT
GRI 303-1 | SASB FB-NB-140A.2

It  has  been  crucial  for  the  development  of  this  strategy 
that  all  members  of  the  value  chain  and  the  Company 
understand  the  circular  water  cycle.  To  further  decrease 
losses  in  facilities  and  production  processes,  we  have 
also  made  investments  in  technology,  innovation,  and 
performance-enhancing  initiatives.  The  four  axes  of  the 
water management strategy are reduce, reuse, recycle, and 
replenish.

WATER USE CYCLE 2023 [M3/YEAR].

GRI 303-1

Our water sources

Surface 

Network 

Underground 

Rain 

Other

7,255,057 m3
Bottling consumption

474,823 m3
Consumption other processes

What we use water for

1,243,608 m³
Reuse

4,224,329 m³
Production Process

3,505,550 m³
Auxiliary Services

4,224,329 m³
Beverages

82,014 m³
Losses / Faulty 
products

11,114 m³
Other processes

3,412,423 m³
Effluent discharge

Note: This includes water for bottling as well as water for other processes such as sugar production, energy cogeneration, and sanitary uses.

2,602,547 m³
Own treatment

809,875 m³
Third party treatment

INTEGRATED ANNUAL REPORT 2023104

OUR 2030 TARGET

Liters of water used per liter of beverage produced

1.72 liters

Progress 2023

1.65 liters
Goal 2023

1.27 liters
Goal 2030

REDUCTION AND EVOLUTION  
OF THE WATER RATIO
GRI 303-1 | SASB FB-NB-140A.2

The Company has implemented a number of initiatives that 
allow  it  to  more  efficiently  use  this  resource,  resulting  in  a 
15%  decrease  in  consumption  since  2018  and  a  water  use 
ratio  (WUR)  of  1.72  liters  per  liter  of  beverage  produced 
during 2023.

-15%

% reduction

+4.4%

-0.2%

2022

2023

Argentina

2022

2023

Brazil

2018

2023

-4.0%

+5.5%

Evolution of 
Water Ratio by 
operation 
(2018 baseline)

2022

2023

2022

2023

Chile

Paraguay

2.002.091.381.371.811.911.841.772.011.72INTEGRATED ANNUAL REPORT 2023Evolution of 
water use ratio 
at RENCA

Water priority 
classification

2.13

1.96

1.84

1.79

2020

2021

2022

2023

Low
(< 10%)

Medium-Low
(10-20%)

Medium-High
(20-40%)

High
(40-80%)

Extremely High
(>80%)

Arid and low water consumption

For our main subsidiaries, only one 
of our ten manufacturing plants is 
located in a water stress
zone. 
Source: WRI.ORG - Aqueduct
Water Risk Atlas.

105

WATER STRESS PRIORITY
GRI 303-1 | SASB FB-NB-140A.2

Coca-Cola  Andina  has  its  own  comprehensive  evaluation 
process  for  the  risks  associated  with  water  stress  zones, 
which  is  supplemented  by  periodic  studies  developed 
in  collaboration  with  The  Coca-Cola  Company  on  the 
vulnerability of water sources in its manufacturing facilities, 
allowing it to prioritize efforts and investments.

For example, the central zone of Chile is considered to have 
high  water  stress,  and  the  company  constantly  monitors 
the indicators associated with its facilities in this area. In this 
sense,  it  carried  out  a  hydrogeological  study  of  the  Maipo 
River basin in Santiago, the results of which - based on the 
World  Resources  Institute’s  “water  stress”  classification  - 
allowed  it  to  prioritize  the  investment  plans  for  the  Renca 
plant - which represents 20.6% of Coca-Cola Andina’s total 
production  -  and  reduce  the  ratio  above  the  Company’s 
average,  which  has  reached  more  than  23%  in  the  last  5 
years.

Suppliers in water-stressed areas 
(by ingredients)

21.4%
Sugar

0.0%
Soybeans

INTEGRATED ANNUAL REPORT 2023106

75%
Green WF

Direct and 
Indirect Water 
Footprint

19%
Blue WF

6%
Gray WF

Direct Water Footprint

Indirect Water Footprint

2%
Gray WF

16%
Blue WF

6%
Gray WF

78%
Green WF

98%
Blue WF

*The Indirect Water Footprint accounts for 97% of the Total Footprint. Within this, 75% 
corresponds to green Water Footprint.

MEASUREMENT OF WATER 
FOOTPRINT AND LOW WATER 
IMPACT PRODUCTS

During  2023,  together  with  our  partner, 
Circular Carbon, we carried out Coca-Cola 
Andina’s first water footprint measurement, 
which is based on the methodology of the 
WFN  (Water  Footprint  Network),  where 
the  Renca  plant  in  Chile  was  chosen  as 
the  most  representative  and  demanding 
to perform this exercise. The Renca plant 
is located in a high water stress area and 
is one of the three plants with the highest 
production volume in Andina. 

the 

total 

According  to  the  measurement’s  general 
findings,  97%  of 
footprint 
corresponds  to  indirect  water  footprint 
In 
and  75%  to  green  water  footprint. 
Andina’s entire value chain, this places the 
purchase  and  consumption  of  sugar  as 
the  primary  cause  of  water  footprint.  For 
this  reason,  the  conclusions  of  the  final 
report lead us to propose actions not only 
in  the  direct  consumption  of  water  but 
also  to  design  a  sustainable  supply  plan 
where one of the main pillars is the water 
awareness of our supply chain. 

Finally, this analysis confirms our strategy 
to  expand  our  sugar-free  or  low-calorie 
portfolio of products, whether in the water 
or  soft  drink  categories,  obtaining  a  triple 
impact  by  caring  for  the  health  of  our 
consumers,  reducing  carbon  emissions 
and optimizing the use of water resources 
throughout our supply chain.

Water footprint by pillar 

95%

Ingredients

0.2%

Distribution

3%

Packaging and inputs

1%

Manufacture

0.4%

Waste

0.5%

Cooling service

INTEGRATED ANNUAL REPORT 2023To learn more about water management indicators, see chapter 9.

107

WATER REUSE 
GRI 301-1 | SASB FB-NB-140A.2

Coca-Cola  Andina  has  implemented  several  technological 
improvements,  allowing  it  to  safely  reuse  and  incorporate 
water  used  in  its  manufacturing  process.  This  has  made 
it  possible  to  improve  efficiency  and  gradually  reduce 
extraction from natural sources.

Progress 2023

Versus previous year

17.1%

of water reuse
(on water withdrawn)

+18%

increase in reuse

+462%

progress

+18.9%

+20.4%

+1,771.5%

+3.7%

Evolution of 
water reuse 
(m³)
(baseline 2018)

2018

2023

2022

2023

Argentina

2022

2023

Brazil

2022

2023

2022

2023

Chile

Paraguay

EFFLUENT RECOVERY IN ANTOFAGASTA  

Coca-Cola Andina’s  Antofagasta plant is situated in the coastal border region of northwest 
Chile, an area characterized by extreme aridity, water scarcity, and limited vegetation.

The seawater desalination process in San Jorge Bay provides the plant with its supply. While 
the reuse and recycling of water resources has always been the primary focus of this plant, a 
project was launched in 2023 that greatly reduced the water use ratio from 1.80 to 1.50 liters 
per liter of beverage produced, closing values below 1.50 in the last three months.

The  project  involved  extracting  treated  water  from  effluents  and  reusing  it  in  secondary 
processes  like  container  washing,  cooling  towers,  boilers,  and  lubrication  by  combining 
reverse  osmosis,  ultrafiltration,  and  UV  treatment.  About  US$550,000  was  spent  on 
implementation, yielding a 150 m3/day effluent recovery capacity and a 20% reduction in the 
amount of drinkable water needed.

243,543289,543498,776600,732309,504320,9181,73232,415221,3421,243,608INTEGRATED ANNUAL REPORT 2023To learn more about water management indicators, see chapter 9.

108

Progress 2023

100%

of the effluents 
generated at our 
operations are treated 

2,856,365 m3
total liters treated

RECYCLING AND WATER TREATMENT
GRI 303-1, 303-2, 303-4| SASB FB-NB-140A.2 

The Company’s ability to recycle the water it uses is one of 
its  biggest  challenges;  it  achieves  this  by  safely  returning 
effluents to their source while protecting human health and 
the environment.

As  a  result,  the  manufacturing  facilities  treat  all  of  their 
wastewater,  both  in-house  and  in  facilities  owned  by  third 
parties  that  ensure  the  necessary  end  quality.  In  order  to 
achieve  this,  daily  sampling  is  done  in  strict  accordance 
with The  Coca-Cola  Company’s  Operational  Requirements 
and the technical standards set in each nation. This includes 
measuring  variables 
total 
dissolved  solids.  There  were  no  documented  or  reported 
non-compliance instances of water discharge limits during 
this period.

temperature,  pH,  and 

like 

76%
Own

24%
Third parties

97%

100%

12%

100%

3%

0%

88%

0%

17.1%
Total

0%

30%

100%

0%

Effluent 
treatment 2023 
(% on total)

Percentage of 
water recycled 
from effluent 
treatment 
(effluent water reuse/
total water reuse) 

INTEGRATED ANNUAL REPORT 2023109

WATER REPLENISHMENT PROGRAMS

GRI 303-1

Water  conservation  is  a  company-wide  commitment 
as  well  as  a  community  responsibility.  As  a  result,  it  has 
proposed,  in  collaboration  with  its  neighbors,  to  move 
forward  with  this  challenge,  looking  for  initiatives  that 
will  allow  it  to  connect  and  share  the  value  it  places  on 
this  resource.  Some  of  them  include  work  with  farmers 
in  Argentina  and  the  Nature-Based  Solutions  project 
to  replenish  water  in  protected  areas  in  the  province 
of  Córdoba.  In  Chile,  the  company  has  been  working 
to  restore  wetlands  in  indigenous  communities  in  the 
Tarapacá highlands, and in Brazil, it has been working to 
conserve  tropical  forests  in  the  Amazon.  Paraguay  aims 
to  improve  aquifer  recharge  in  the  Mbaracayú  Forest 
Biosphere Reserve.

For more information, see Chapter 6

OTHER WATER ALLIANCES

Almafuerte
Rumipal

 >
 >
 > Cicla 
 >
 >
 > Nilus
 >
 >

Bosques de Agua
Fundación Avina 

Kilimo 
Fundación Agua  
es Vida

 >

Asociación de Sonidos de la 
Tierra 

 > ONG A Todo Pulmón 
Fundación Moisés Bertoni 
 >
 > Comisión Nacional del Lago 
Ypacarí (CONALAYPA) 

 > Global Environment and 

Technology Foundation (GETF)

WATER REPLENISHMENT IN NATURE
GRI 303-1| SASB FB-NB-140A.2

Numerous  endeavors  have  been  undertaken  along  this 
strategic  axis  to  safeguard  aquifers  and  promote  water 
conservation in the natural environment, as well as to ensure 
that  individuals  have  access  to  water  resources  and  to 
raise awareness regarding their value and significance. The 
Company  aims  to  achieve  this  by  2025  and  return  100%  of 
water utilized in the Renca plant (Leadership Location) and 
by 2030 for total Andina.

ALLIES FOR WATER 

GRI 303-1  

is 

leading  this 
The  Coca-Cola  Company 
initiative,  which  invites  bottlers  to  participate 
in  common  water  replenishment  goals 
in 
the  communities  where  their  operations  are 
located as well as in priority watersheds where 
production plants are located. 

The  system’s 
is  consolidated 
information 
through innovative projects with local startups, 
allowing  for  greater  efficiency  in  water  use  in 
operations.

Chapter 6 provides additional information 
on strategic water alliances.

Goals

105%
water replenishment in 
leading plants by 2025. 

100%
national replenishment 
per country by 2030. 

100%
of leading locations with water 
replenishment projects by 
2030.  .

INTEGRATED ANNUAL REPORT 2023110

ANDINA 
COMMITMENT

Starting  in  2020,  the  Coca-Cola  System 
is  working  to  reduce  its  carbon  footprint 
throughout its value chain. In this way, until 
2023,  we  have  adopted  and  accompanied 
the system in its entire trajectory to reduce 
emissions by 25% by the year 2030.

In  2024,  we  are  determined  to  take  a 
more  challenging  step  by  signing  our  own 
commitment  to  the  Science-Based  Target 
Initiative  (SBTI),  which  seeks  to  validate 
decarbonization  targets  aligned  with  even 
more demanding trajectories. 

CLIMATE 
ACTION 

GRI 305-1, 305-2, 305-3

Climate change is an undeniable global crisis that has been 
caused largely by rising levels of greenhouse gases (GHGs). 
To counteract this result, strategies are being implemented 
at both the political and business levels to reduce emissions 
and  strengthen  resilience,  including  the  adoption  of  “Net-
Zero”  commitments  by  numerous  countries  in  accordance 
with  the  2015  Paris  Agreement.  At  the  corporate  level, 
several companies, including The Coca-Cola Company, have 
joined  the  Science-Based  Targets  (SBT)  initiative,  which  is 
coordinated by organizations such as the Carbon Disclosure 
Project (CDP) and United Nations Global Compact.

0

2

2 0

Organizational carbon 
footprint measurement for all 
four operations using ISO 14064 
and the Greenhouse Gas Protocol: 
Corporate Accounting and Reporting 
(GHG) Standard, published by the 
World Resources Institute and 
the World Business Council for 
Sustainable Development. 

3

2

0

2

Disclosed 
for the first time 
through CDP forms. 

TCFD is integrated into the 
Organizational Risk Management Model in 
all four operations. 

Scope 3 is evaluated and expanded to include all 
industry-relevant categories.

The financial control approach for measuring the 
organizational carbon footprint is incorporated.

Feasibility study, through the design of 
a robust decarbonization plan, to 
generate commitment and 
alignment to the SBTi 
initiative.

2

2

0

2

Finalized 
TCFD disclosure 
framework, including 
quantification of climate change 
risks and opportunities affecting 
consolidated adjusted EBITDA.

Organizational boundaries for footprint 
measurement are expanded, incorporating 
distribution centers. First carbon footprint 
measurement of production plants of other 
subsidiaries in Chile and Andina Empaques.

Ernest & Young provided the first 
external assurance statement of the 
organizational carbon footprint 
indicator.

CLIMATE RESILIENCE 
AND EMISSIONS

1

2

0

2

Carbon footprint 
measurement was 
aligned with the Coca-Cola 
Company’s decarbonization 
guidelines. We adopted 
the system’s commitment 
and defined 2030 goals for 
operational indicators such 
as returnability, water and 
energy. 

2030

INTEGRATED ANNUAL REPORT 2023To learn more about emissions indicators, see chapter 9.

111

The  Company  has  created  a  decarbonization 
strategy  that  aligns  with  the  five  pillars  of  the 
Coca-Cola System in order to guarantee that the 
commitments  are  reasonable,  feasible,  and 
consistent with the realities of the business. 
In comparison to 2022, emissions in 2023 
were  1,140,235  TnCO2eq, 
an  increase  of  0.8%  in  the  ratio  of 
grCO2eq / liter produced.

indicating 

OUR DECARBONIZATION STRATEGY PILLARS
GRI 305-5

Ingredients

Packaging

Manufacture

Distribution

Cold equipment

Percentage share of main 
emission sources*

18.8%

214,917 ton co2eq
Scope 3

39.7%

452,255 ton co2eq
Scope 3

9.5%

107,864 ton co2eq
Scope 1 and 2

10.0%

114,126 ton co2eq
Scope 1 and 3

11.9%

136,097 ton co2eq
Scope 1 and 3

+3.4%

vs 2022

-3.9%

vs 2022

+15.6%

vs 2022

+2.7%

vs 2022

+11.6%

vs 2022

Main emission reduction 
initiatives 

 >

Sustain the implementation of 
the sugar reduction strategy by 
increasing the availability of low-
calorie products.

 > Develop a sustainable sourcing 

area for supplier engagement and 
align them with best practices for 
reducing emissions.

 >

Boost sales of returnable 
containers, increasing the 
percentage of recycled PET 
in disposable containers and 
continue working to lighten 
bottles. 

 >

Reduce consumption, as 
measured by the EUR indicator, 
and simultaneously increase the 
proportion of renewable energy in 
the energy consumed. 

 >

Seek efficient distribution by 
controlling routes so that each 
truck maximizes its trip, as well 
as renewing the fleet of own and 
third-party vehicles with improved 
consumption efficiency and 
motorization technology. At the 
same time, work to replace the 
internal fleet with electric mobility 
vehicles.

 >

Increase equipment efficiency by 
lowering electrical consumption, 
investing in more efficient 
equipment with electronic 
controllers, higher-performing 
refrigerant gases, a high-tech cold 
chamber, and LED lighting.

Main subsidiaries indicators

Reduction goals 2030 

48.83

kilocalories sold
per 200 ml.

40.75 

kilocalories sold
per 200 ml.

18.4% 

of recycled resin use over total PET OW.

0.317 MJ 

energy consumed per liter produced.

27.5% 

Returnable packaging sales volume 
over NARTD

53.7%

Renewable Electric Energy.

68% 

EURO V standard trucks or higher 
over total.

0.317 MJ 

energy consumed per liter produced.

75%

energy saving equipment.

50% 

of recycled resin use over total PET OW.

42.8%

 Returnable packaging sales volume 
over NARTD

Energy ratio 

0.255 MJ 

energy consumed per liter produced.

70% 

Renewable Electric Energy.

90% 

EURO V standard trucks or higher 
over total.

Energy ratio 

0.255 MJ 

energy consumed per liter produced.

90% 

energy saving equipment.

INTEGRATED ANNUAL REPORT 2023 
112

Emissions 
carbon footprint 
2022- 2023
(TnCO2eq)

GRI 2-4, 305-1, 305-2, 305-3

Total  
Coca-Cola Andina

1,113,302
2022

1,140,235
2023

+2.4%

Var % 2022-2023

Carbon footprint emissions ratio
(grCO2eq/ liter of beverage produced)

GRI 305-4

Scope 1 - Scope 2

Scope 1 - Scope 2 - Scope 3

27.4
2022

30.2
2023

240.4
2022

242.3
2023

In  the  carbon  footprint  profile, 
Scope 3 accounts for more than 
85%  of  absolute  emissions.  More 
than  50  sources  of  emissions  were 
evaluated in this scope, including 10 of 
the 15 industry-applicable GHG Protocol 
categories.  This  ensures 
products  manufactured,  distributed, 
and  commercialized  both  in  our 
main subsidiaries and in our other 
consolidated subsidiaries.

that  all 

Scope 1

72,995
2022

78,306
2023

+10.2%

Var 2022-2023

+0.8%

Var 2022-2023

+7.3%

Var 2022-2023

Gases included in the emissions ratio calculation: CO2 , CH4 , N2O, HFC, PFC, SF6 , NF3

Scope 2

53,891
2022

63,800
2023

Share (%) carbon footprint 2023 by 
type of scope 

Carbon footprint 2023 by 
operation

+18.4%

Var 2022-2023

6.9%
Scope 1

5.6%
Scope 2

7.9%
Paraguay

Scope 3

986,416
2022

998,130
2023

+1.2%

Var 2022-2023

87.5%
Scope 3

Gases included in the carbon footprint calculation: CO2 , CH4 , N2O, HFC, PFC, SF6 , NF3.
Methodological change: year 2022 is recalculated with new definition of financial control 
approach. Subsidiaries in Chile (ECSA, VASA and VJSA) and Andina Empaques Argentina are 
incorporated.

30.3%
Argentina

28.3%

Brazil

23.9%Chile3.4%AndinaEmpaques6.2%Subsidiaries ChileINTEGRATED ANNUAL REPORT 2023To learn more about energy management indicators, see chapter 9.

113

TRANSITION TO RENEWABLE ENERGIES

Reducing  greenhouse  gas  emissions  and  managing 
the  impacts  of  climate  change  are  key  priorities  for  the 
company. Therefore, it promotes the efficient use of energy, 
the reduction of its consumption and the increase in the use 
of  renewable  energy  in  the  matrix.  In  addition,  it  seeks  to 
strengthen good practices, both in its value chain and in that 
of its suppliers. 

Coca-Cola  Andina  has  prioritized  the 
incorporation  of 
renewable  energy  sources  to  its  energy  matrix  in  all 
countries where it has the conditions to do so. 

Renewable 
energy use 
2023

Main 
Subsidiaries

Percentage 
of renewable 
energy

Main 
Subsidiaries

38.6%

Total Coca-Cola Andina

53.7%

Total Coca-Cola Andina

Argentina

0%

Brazil

39.3%

Chile

54.1%

Paraguay

97.5%

Argentina

0%

Brazil

50.6%

Chile

95.7%

Paraguay

100%

0

25

50

75

100

0

25

50

75

100

INTEGRATED ANNUAL REPORT 2023To learn more about energy management indicators, see chapter 9.

114

Scope 2023

Our target 2023

Our target 2030

0.317 MJ

per liter of beverage (EUR) 

0.312 MJ

per liter of beverage (EUR) 

0.255 MJ 

per liter of beverage (EUR)

100% RENEWABLE ENERGY  
OPERATIONS 

The Company is making progress toward purchasing 100% 
renewable  energy  with  I-REC  certification.  Contracts  are 
already  in  place  for  the  Renca  and Antofagasta  plants  in 
Chile, as well as the Ribeirão Preto and Duque de Caxias 
plants and distribution centers in Brazil.

PROGRESS IN ENERGY EFFICIENCY 

The  Company  monitors  energy  consumption  using  the 
energy  ratio  (EUR),  which  is  the  number  of  megajoules 
required to produce and store one liter of beverage. 

In 2023, Coca-Cola Andina achieved a ratio of 0.317 MJ per 
liter  of  beverage,    accumulating  an  improvement  of  4.9% 
from 2018. 

The energy matrix of direct consumption
is composed of three types of sources, with the following distribution: 

8%

Mobile combustion

61%

Electricity 

31%

Fixed combustion

ENERGY IN THE VALUE CHAIN

Ingredients

Packaging

Manufacture

Distribution

Cold equipment

Fossil fuel

Bio fuel

Grid electricity

Renewable electricity

INTEGRATED ANNUAL REPORT 2023NATURE-BASED SOLUTIONS

In terms of biodiversity 
management, the Company has 
prioritized the conservation of the 
natural habitats and ecosystems 
in which it operates, carrying 
out its activities responsibly and 
consistently in accordance with the 
Sustainability Policy. This includes 
not operating in protected or natural 
heritage areas. It also works to 
mitigate the impact of its value 
chain on biodiversity by promoting 
sustainable forest management and 
the protection of wooded areas.

115

SIERRAS DE CÓRDOBA, ARGENTINA

Coca-Cola  Andina  launched  the  Nature-based  Solutions  (NbS)  project 
in  Córdoba,  Argentina,  in  2023.  The  project  aims  to  replenish  water  and 
conserve biodiversity in the sub-basins of the Río Primero (Suquía) and Río 
Segundo (Xanaes) rivers. 

In  recent  years,  this  area’s  land  use  has  changed,  affecting  the  mountain 
ecosystems  from  which  the  watercourses  originate.  This  meant  that 
numerous water emergencies had to be declared, in addition to the IPCC’s 
unfavorable rainfall scenarios, as a result of the climate emergency. 

In this scenario, the project aims to contribute to the conservation, restoration, 
and  long-term  management  of  critical  areas  in  upper  watersheds  in  order 
to  recover  native  vegetation  and  soil  in  mountain  ecosystems,  resulting  in 
increased  water  availability  year-round.  In  addition,  this  project  enhances 
biodiversity, climate resilience, and sustainable community development.

Hectares 
recovered

10,791

Ha

Project 
contribution and 
benefits

Water replenished 

3,522,406
m3/year

People benefited

1,600,000

To  accomplish  this,  Coca-Cola  Andina,  The  Coca-Cola  Company,  and  The 
Coca-Cola  Foundation,  in  collaboration with  CICLA  and  Bosques  de Agua, 
are undertaking a series of actions:

Reach 
level

Effectiveness of 
protected area 
management  

10,450 ha 

with conservation agreements

50% 

progress in management plan

Grazing management 
and control 

3,000 ha 

with regenerative livestock management

Control of invasive 
alien species (IAS) of 
high water demand

Forest restoration

46% 

of enclosures installed

2 

specific training sessions

13 

brigade members were equipped and 
began work in the field.

 > Fences installed and maintained to 

protect plantations.

 > Planting carried out and seedling 

production in progress

Erosion control 

15 

Gullies restored

 > Fences installed

Fire prevention 

2

firebreaks implemented

 > Water reservoirs for early fire attack, 
purchased and ready to be installed.

INTEGRATED ANNUAL REPORT 2023116

ESTANCIA ATALAYA - CONDORITO NATIONAL RESERVE
4,828 ha

INTERVENTION LOCATIONS

 > Valle de Los Lisos Natural Reserve

 > Vaquerías Natural Reserve

 > Cerro Blanco Reserve

 > Campo Los Hornillos Reserve

 > Espinillo Bravo Private Natural Reserve

 > Naguan Tica Natural and Cultural Reserve

 > Bosques de Agua Natural Reserve

 > Quebrada de Los Refugios 

 > Estancia Santo Tomás

 >

 Quebrada del Condorito National Park 

 > Estancia Atalaya - Condorito National Reserve

MAIN PARTNERS

VALLE DE LOS LISOS NATURAL RESERVE
 4,300 ha

CERRO BLANCO RESERVE

INTEGRATED ANNUAL REPORT 2023117

6

Local ecosystem:  
Driving  
economic 
and social  
growth

INTEGRATED ANNUAL REPORT 2023To learn more about community contribution indicators, see chapter 9.

118

COMMUNITY 
ENGAGEMENT AND 
VALUE CREATION

GRI 413-1, 413-2

US$2,320,553

Investment in communities

1,034,534 

Number of beneficiaries in the community

2,661,929

Liters donated

ATER A

W

E N E SS

R

A

W

Water management and 
water scarcity 

We work with neighboring 
communities to promote 
recycling, reducing, and 
replenishing this resource while 
also caring for crisis areas near 
our operations.

E R S P ECTIVE

R   P

U L A

CIR C

Returnability and packaging

We promote collection initiatives, 
recycling culture and volunteering in the 
sectors where we are located. 

Waste management and responsible 

use of resources

We use our resources responsibly in order 
to minimize waste generation in our 
operations.   

PLY CH AI N   M A N A G EMENT

P
U
S

Responsible sourcing 
(supply chain management) 

We seek to encourage our 
suppliers’ growth by promoting 
continuous improvement and 
conducting periodic evaluations 
of specific suppliers.

The organization focuses on 
generating opportunities by 
establishing connections with the 
communities in which it operates. 
To accomplish this, it developed a 
community relations strategy that 
focuses on five key themes for the 
Company:

C

E

N

N

O

C

,

E

S

R

E

D I V

  S A FE AND CO

M

M

IT

T

E

D

T

E

A

M

Talent attraction, retention and 
development 

Our host communities are diverse 
and talented, so we prioritize 
hiring local workers.

T I O N  WITH THE CO

M

M

U

N
I
T
I
E

S

Economic development, 
employment and local 
entrepreneurship 

We coordinate various stakeholders 
to promote economic and environmental 
development in neighboring communities.

Donations and public-private partnerships 

Through collaborative work with 
neighboring communities and actors that 
surround us, we seek to contribute to 
the welfare and development of the 
localities where we are present.

INTEGRATED ANNUAL REPORT 2023 
 
 
 
 
119

WATER AWARENESS
GRI 413-1, 413-2

We collaborate closely 
with local communities 
to implement water 
conservation, reforestation, 
and water-efciency 
technology programs.

Continuación Alto Tarapacá
This  project  aims  to  restore  hectares  of 
wetlands and flooded meadows  which 
act as sponges capable of retaining and 
storing water in the Andean foothills and 
mountain range.

Facilitators: 

 > Coca-Cola Andina Chile
 >
 >

The Coca-Cola Company
Avina Foundation

US$67,470

Invested

CICLA Project
Through  the  implementation  of  nature-
based  solutions 
in  strategic  sectors 
of  priority  watersheds,  our  goal  is  to 
improve  water 
infiltration  capacity, 
generate greater storage in the saturated 
thickness  of  the  soil  and  a  decrease 
in  surface  runoff,  which  generates  an 
increase in the average flow of rivers and 
streams during the dry season.

Facilitators: 

 > Coca-Cola Andina Argentina
The Coca-Cola Company
 >
 > Cicla

1,644,960 m3/year

Liters of water replenishment

Nilus
This  initiative  considers  using  artificial 
intelligence to store water in an artificial 
glacier,  which  is  then  used  during  the 
spring  and  summer  seasons.  The  plan 
includes the construction of a water park 
in the Cajón del Maipo area.

Facilitators:

 Coca-Cola Andina Chile
The Coca-Cola Company

 >
 >
 > Nilus

US$100,000

Invested

Kilimo
The  goal  is  to  use  satellite  data  to 
verify,  improve,  and  compensate  for 
agricultural water use.

Facilitators: 

 > Coca-Cola Andina Chile
 >
 >

The Coca-Cola Company
Kilimo

US$120,836

Invested

Water care through music: Sonidos 
H2O Ñemby and Show Hydro
Through  music 
community 
participation,  we  promote  the  care  of 
the  Pa’i  Ñu  stream  and  water  care  in 
educational communities.  

and 

Reduce your Water Footprint Talk
Talks  and  activities  in  Renca,  Puente 
Alto, Maipú, and San Joaquín to address 
issues  related  to  saving  and  caring  for 
water in daily life.

Facilitators: 

 > Coca-Cola Andina Chile
 >
 >

The Coca-Cola Company
Association de Sonidos de la Tierra

US$11,580 

invested

2,488

participants and beneficiaries

Facilitators:

 > Coca-Cola Andina Chile
Fundación Agua es Vida
 >

U$39,226 

invested

514

beneficiaries

Water Conservation in the 
Mbaracayú Forest Biosphere
This  project  aims 
the 
water  supply  in  the  Mbaracayú  Forest 
Biosphere  Region  through  sustainable 
in  collaboration 
agricultural  practices 
with smallholder farmers.

to  replenish 

+Verde+Agua: Patiño Aquifer Recharge 
and Sustainable Management of the Lake 
Ypacarai Basin
This  initiative  seeks  to  increase  the  quantity 
and  quality  of  recharge  of  the  Patiño Aquifer 
resource 
through  an 
management  model  that  also  impacts  the 
Ypacaraí Lake basin.

integrated  water 

Facilitators:

 > Coca-Cola Andina Paraguay
The Coca-Cola Company
 >
 > Moisés Bertoni Foundation
 >

Local farmers

408

beneficiaries

Facilitators:

Fundación Coca-Cola

 >
 > Coca-Cola Andina Paraguay
Fundación Moisés Bertoni
 >
 > Comisión Nacional del Lago Ypacarí
 >
 > Global Environment and Technology
 >

Foundation (GETF).

(CONALAYPA)

US$125,000 

invested by Fundación Coca-Cola

5,620

beneficiaries

INTEGRATED ANNUAL REPORT 2023CIRCULAR PERSPECTIVE
GRI 413-1, 413-2

Through management of the 
entire life cycle of packaging—
from design and production 
to recycling and reuse—we 
are able to increase 
PET collection rates in 
collaboration with all 
participants in the 
recycling chain.

Strengthening alliances and creating 
synergy in PET recovery.
These  public-private  agreements  were 
signed  with  different  Municipalities 
(Córdoba,  Montecristo,  Alta  Gracia, 
General  Deheza,  Godoy  Cruz,  General 
Pico,  Monte  Hermoso,  San  Luis,  among 
others),  Large  Collectors 
(Reaquila, 
GIRSU,  Circularity,  Recical)  and  Key 
Accounts 
Carrefour, 
(ChangoMas, 
Libertad,  Makro  and  La  Anónima)  with 
the aim of strengthening PET recovery.

Facilitators:

 > Coca-Cola Andina Argentina
 > Municipalities
 >
 >

Large Collectors
Key Accounts

US$149,883

invested

4,364,171

Kg recovered

Network of Ecopoints, EcoGestor and 
App “It’s Recyclable”.
The  Ecopoints  constitute  a  network 
of  recovery  containers  that  facilitate 
the  separation  at  source  of  recyclable 
is  complemented  by 
materials.  This 
Ecogestor,  a  software  that  guarantees 
the 
traceability  of  materials  and 
facilitates  the  operational  management 
of 
the 
the  collection  centers,  and 
“It’s  Recyclable”  App,  which  allows 
consumers  to 
identify  products  and 
brands  that  use  recyclable  packaging, 
promoting  environmentally  conscious 
and responsible consumption.

Facilitators:

 > Coca-Cola Paresa
 >

Ecological Solutions

US$6,250 

invested

70 

EcoPoints installed

Join and Recycle Talks
the  value  of 
talks  on 
Educational 
recycling  and  environmental  education, 
with an emphasis on waste segregation.

Facilitators:

 > Coca-Cola Andina Chile
 >

Rembre

US$14,327 

invested

426

beneficiaries

Cities Without Waste
Seeks to strengthen small and medium-
sized  waste  collectors  and  recyclers’ 
associations  by  providing 
logistical 
support such as trucks, weighing scales, 
and  contributions  for  renting  space, 
among other things.

Facilitators:

 > Coca-Cola Paresa
 >
 >
 >

> Fundación Coca-Cola
> Fundación Moisés Bertoni 
> Coresa (Compañía Recicladora S.A.).

US$100,000

invested

150

beneficiaries

Sprite clean-up campaign
Project  in  partnership  with  the  NGO 
SOS  Lagoas,  which  has 
removed 
tons  of  waste  from  our  lagoons  since 
2018.  These  actions  aim  to  ensure 
the  proper  disposal  of  the  collected 
waste  through  selective  and  regular 
collection, contributing to environmental 
awareness.

Facilitators:

 > Coca-Cola Andina Brazil
 > NGO SOS Lagoas

US$12,426

invested

2,161 kg

of recyclables removed

My Beach Without Waste and Suquía 
River Cleanup
We  carried  out  cleanup  days  at  the 
Villa  Rumipal  and  Almafuerte  summer 
the 
inns 
together  with  volunteers, 
Municipality  of  Almafuerte  and 
the 
Calamuchita  Regional  MSW  Treatment 
Plant. In addition, to celebrate Earth Day, 
Montecristo Plant collaborators and their 
families  participated  in  a  cleaning  and 
waste collection day on the banks of the 
Suquía River in the San Martín Reserve.

Facilitators:

 > Coca-Cola Andina Argentina
 > Municipality of Almafuerte
 > CICLA

US$6,738

invested

Tres Puentes Wetland Cleanup and 
Let’s Reforest Volunteer Program
Employees  of  the  Punta  Arenas  plant 
and  their  families  cleaned  the  most 
significant  wetland  in  the  commune  as 
part of the corporate volunteer program’s 
commitment to environmental care, and 
workers  in  Santiago  participated  in  the 
reforestation  of  the  Pajaritos  park  in 
Maipú.

Facilitators:

 > Coca-Cola Andina Chile
 > Chilean Navy
Reforestemos
 >
 > Municipality of Maipú

14,502

beneficiaries

120

this 

My neighborhood without waste
free 
Offering  a 
recycling  material 
collection 
service, 
platform 
encourages 
and  promotes  waste 
in  homes,  businesses, 
management 
and  educational  institutions  across  20 
Asunción  neighborhoods.  This  helps  to 
build  grassroots  recycler  associations 
and collection centers.

Facilitators:

 > Coca-Cola Paresa
The Coca-Cola Company
 >
Fundación Moisés Bertoni
 >
BID Lab
 >
PNUD
 >
 > Cervepar
 >
 > Nestlé
 >
 > Ministry of Environment and  Sustainable 

Fábrica Paraguaya de Vidrios

Tetrapack

Development (MADES).

US$13,000

invested

666 

homes, businesses, and educational 
institutions registered

16

collection centers and grassroots recycler 
associations benefited

INTEGRATED ANNUAL REPORT 2023CONNECTION 
WITH NEIGHBORING 
COMMUNITIES
GRI 413-1, 413-2

Our goal is to help the 
communities in which 
we operate grow by 
implementing programs 
that stimulate the local 
economy.

121

Gastronomic Boots Camps
Online  and  on-site  training  program 
aimed at young people under the age of 
35, primarily women, who want to work in 
the  gastronomic  industry.  Boots  Camps 
are  taught  in  15  partner  restaurants, 
allowing  for  work  experience  and  job 
opportunities.

Facilitators:

 > Coca-Cola Andina Chile
 >
 >

The Coca-Cola Company
Social Gastronomy Foundation.

US$77,254

invested

1,317

young participants

Healthy Cooking Workshops
Workshops  pertaining  to  training  are 
specifically  tailored  for  women  who 
are  employed  in  snack  bars,  children’s 
cafeterias,  or  are  affiliated  with  social 
organizations. 

Facilitators:

 > Coca-Cola Andina Argentina
 >

Pimienta Negra gastronomic education 
company.

US$6,275

invested

420

beneficiaries

Comida para Todos (Food for All), 
Banco de Alimentos (Food Bank) 
and Natal sin Hambre (Hunger-Free 
Natal).
These are initiatives that seek to provide 
access 
food,  support  charitable 
organizations  and  encourage  donation, 
through  the  delivery  of  lunch  rations  to 
low-income people and the donation of 
products.

to 

Facilitators: 

 > Coca-Cola Andina Argentina.
 > Coca-Cola Andina Brazil.
 > Coca-Cola Andina Chile.
 >
 >
 >
 > NGO Ação da Cidadania (Brazil).

Social Gastronomy Foundation (Chile).
Food Network (Chile).
Food Bank (Argentina).

6,600 

lunch rations delivered

826,044 

beneficiaries

Programa Puertas Abiertas (Open 
Doors Program)
The  company  opened  its  doors  to  the 
neighbors  of  Renca,  Puente  Alto,  San 
Joaquín,  Maipú,  and  Punta  Arenas  so 
they  could  learn  about  the  production, 
logistics,  and  distribution  processes. 
Furthermore,  we  became  involved  in 
that  encourages 
a  SOFOFA  project 
member businesses to open their doors 
to neighboring communities.

Facilitators:

 > Coca-Cola Andina Chile
 > Municipalities
SOFOFA
 >

242

beneficiaries

Estemos Abiertos 2.0 (Let’s Be Open 
2.0)
This  program,  which  began  in  2020, 
supports  the  economic  reactivation  of 
small  and  medium-sized  businesses  by 
providing microcredits to more than 200 
stores  and  grocery  stores  in  Asunción 
and Gran Asunción. It also includes face-
to-face and virtual training in areas such 
as sales, communication and marketing 
for  more 
than  1,000  women  and 
entrepreneurs with the aim of continuing 
traditional 
to  benefit  and  promote 
channel  customers. Also,  as  part  of  this 
initiative, 50 young people were trained 
for their first job.

Facilitators:

 > Coca-Cola Paresa
Fundación Paraguaya
 >
 > Coca-Cola Foundation

US$100,00

invested by Fundación Coca-Cola

1,700

beneficiaries

200

stores benefited

is 

to 

and 

Mi Almacén, Mi Comunidad (My 
Store, My Community)
The  goal 
train  neighborhood 
(mom & pops) store owners to promote 
entrepreneurship 
community 
leadership.  It  includes  training  in  digital 
workshops,  mentoring,  and  financial 
assistance 
long-term  projects. 
In  August  of  this  year,  4,600  digital 
scholarships  were  awarded 
(70%  to 
female  head  of  households),  and  11 
stores  were  awarded  for  co-creation 
projects.

for 

Facilitators:

 > Coca-Cola Andina Chile
 >
 >

The Coca-Cola Company
Fundación Gastronomía Social.

4,600

digital scholarships

11 

stores awarded

96 

co-creation projects

Support for cultural and sports 
activities
We  provide  hydration  products  for 
outdoor 
activities 
life-promoting 
to  a  number  of  neighboring  social 
organizations.

Facilitators:

 > Coca-Cola Andina Argentina
 > Coca-Cola Chile
 > Coca-Cola Paresa
 >

several organizations in the countries that 
host sports and cultural events

+125,000

benefited

INTEGRATED ANNUAL REPORT 2023 
122

DIVERSE, SAFE AND 
COMMITTED TEAM
GRI 413-1, 413-2

We create diverse, equitable, 
and inclusive environments, 
thereby increasing access to 
equal opportunities.

FONBEC Education Scholarships 
We contribute so that children and 
young people can continue their 
education and achieve their academic 
and personal goals.

Junior Achievement educational 
programs
This  initiative  enables  us  to  connect 
students  to  the  world  of  work  by 
providing  trainings  focused  on  STEM 
careers and digital skills.

Facilitators:

 > Coca-Cola Andina Argentina
 >

Fondo de Becas para Estudiantes 
(FONBEC)

Facilitators:

 > Coca-Cola Andina Argentina
Junior Achievement NGO
 >

SUPPLY CHAIN MANAGEMENT
GRI 413-1, 413-2

We aim to encourage supplier 
development by promoting 
innovation, social supply 
ecosystems, and local 
development.

US$9,308 

invested

59

beneficiaries

US$19,782

invested

945

beneficiaries

Colectivo Joven on line 
Program  for  training  and 
integrating 
young  people  aged  16  to  25  into  the 
labor force who live in low-income urban 
communities and have completed or are 
currently enrolled in high school.

Attraction of Local Talent
This initiative, developed in collaboration 
with the Municipal Labor Intermediation 
Offices  (OMIL),  aims  to  attract,  promote, 
and hire local talent through job fairs and 
other activities.

Facilitators:

 > Coca-Cola Andina Chile
 > Municipalities of Renca, Puente Alto, Maipú 

and San Joaquín.

Facilitators: 

 > Coca-Cola Andina Brazil

US$156,285 

invested

9,127

beneficiaries

US$23,901

invested

3,997

beneficiaries

in 

Improving Employability
Training 
logistics,  shipping,  and 
sales  is  primarily  provided  to  women 
and  people  with  disabilities,  with  the 
goal  of  improving  gender  equity  and 
in 
employability 
which we operate.

in  the  communities 

Facilitators:

 > Coca-Cola Andina Chile.
 >

Tacal Foundation.

US$42,980

invested

82%

participation of women

203

women trained

24

people with disabilities trained

in 

that 
value 

100+Labs Open Innovation 
Competition
address 
initiatives 
Supports 
challenges 
chain, 
the 
including  water  management,  energy 
the  circular  economy, 
consumption, 
commercial 
smart 
logistics, 
in 
innovation,  among  other 
an  effort  to  promote  innovation  and 
progress.

issues, 

and 

Facilitators:

The Coca-Cola Company

 > Coca-Cola Paresa
 >
 > Cervepar
Koga
 >

US$20,532

invested

272

beneficiaries

Entrepreneur Fairs
With the aim of promoting and opening 
the doors to social supply management 
and  promoting  local  development,  we 
held  the  first  fair  for  entrepreneurs  in 
Renca and Maipú.

Facilitators:

 > Coca-Cola Andina Chile
 > Municipality of Renca and Maipú.

US$17,152

invested

36

participating entrepreneurs

INTEGRATED ANNUAL REPORT 2023Learn more about indicators and food loss and waste management in chapter 9.

123

FOOD LOSS AND WASTE

The Company adheres to the Sustainable Development Goals (SDGs) of the 
United Nations (UN). The corporate beverage and food waste policy, which 
was  released  in  2021  and  integrates  into  the  sustainable  value  creation 
strategy, outlines the guidelines and strategies to minimize the impact on all 
operations. This allowed it to concentrate on the productivity and efficiency 
of the value chain while addressing programs, action plans, key indicators, 
and monitoring to cut down on waste in every aspect of the business.

In order to have a positive influence on the communities in which it operates, 
the Company also collaborated with food banks and solidarity organizations, 
donating 2,661,929 liters of products in 2023.

Percentage of 
food loss
(total weight loss/total 
weight of food sold)

0.784%
Finished Product

+

0.105%
Sweetener

=

0.899%
Total

0.65%
Target 2023

Food loss and 
food waste 
volumes by food 
category and/or 
life cycle stage
(ton)

Suppliers

Production and 
bottling

Distribution

Clients and 
Consumers

The beverage and food waste goal does not include 
donations of finished product.

ACTIONS FOR FOOD WASTE MANAGEMENT.

(Ranked by level of preference for the business)

+

Actions from most 
to least preferred

Source reduction

Food donations

Animal feed

Industrial uses

Compost

-

Landfills and Incinerators

Sweeteners

 5,257 tn
Total loss due to 
sweeteners

Finished Products

41,994 tn 
Total loss due to finished 
products

39,333 tn

Loss of finished product

2,662 tn

Loss of finished product used for 
alternative purposes

INTEGRATED ANNUAL REPORT 2023124

RESPONSIBLE 
SUPPLY CHAIN

GRI 2-6, 205-2 | CMF 7.1.IV

Our  suppliers  are  part  of  the  value  chain;  therefore,  we 
define  a  strategic  framework  that  responds  to  their  and 
the  Company’s  requirements  and  ensures  responsible 
management, as framed by our Code of Ethics for Suppliers 
and  Third  Parties,  Corporate  Purchasing  Policy,  Corporate 
Human Rights Policy, and Guiding Principles for Suppliers of 
The Coca-Cola Company.

8,630

Total suppliers

SUPPLY CHAIN MANAGEMENT APPROACH

The  management  strategy  allows  us  to  categorize  each 
of  the  suppliers,  determining  their  level  of  criticality  within 
the  value  chain,  and  thus  prioritize  resources  for  efficient 
management and control.

Corporate Purchasing Policy 

CMF 7.1

It sets general guidelines for the development of the 
purchasing process and the essential elements that 
need to be standardized, governing all of our actions 
in this domain. The Company does not have a formal, 
cross-border  supplier  payment  policy,  but  because 
of the various realities and laws in the nations in which 
it conducts business, each one has a unique process 
that establishes the terms for timely payment.

Corporate Human Rights Policy and Guiding 
Principles The Coca-Cola Company 

Commitment  to  human  rights  is  unrestricted,  and 
suppliers  are  expected  to  uphold  these  principles 
in  the  territories  where  the  Company  operates.
All  of  these  values  are  reflected  in  The  Coca-Cola 
Company’s  Supplier  Guiding  Principles 
and 
Corporate Human Rights Policy.

1

Expense analysis of the 
supply chain allowing 
supplier management 
according to purchasing 
categories.

4

Integrating 
Environmental, Social and 
Governance issues into the 
supply chain management 
strategy.

Criteria by which 
suppliers are 
categorized

2

Supply chain criticality

Code of Ethics For Suppliers And Third Parties

The  relationships  between  suppliers,  contractors, 
subcontractors, and their associates, representatives, 
and middlemen within the subsidiaries are governed 
by  this  document.  Along  with  addressing  legal 
concerns  like  corruption,  social  contributions,  and 
conflicts  of  interest,  it  also  sets  guidelines  and 
standards.

3

Supply chain risk 
assessment and corrective 
measures. 

INTEGRATED ANNUAL REPORT 2023125

EVALUATION OF OUR SUPPLIERS 
GRI 2-6, 205-2, 308-2, 407-1, 414-2 | CMF 7.2

1,353 

Total suppliers evaluated
255 
Total critical suppliers 
(evaluated for sustainability)
Representing 18.8% of total suppliers evaluated 
and 43.8% of total purchases.

We  evaluate  suppliers’  quality,  safety,  and  delivery 
performance on a regular basis to improve the supply chain 
and create opportunities for growth. Furthermore, all critical 
suppliers  must  undergo  periodic  audits  conducted  by 
independent, accredited firms on behalf of The Coca-Cola 
Company. The results rate each supplier on a four-tier scale, 
identifying  areas  for  improvement,  minor  nonconformities, 
and  major  nonconformities.  In  any  of  these  cases,  the 
supplier must create a corrective action plan within 30 days, 
which will be reviewed within 3 to 6 months.

SUSTAINABILITY CRITERIA USED IN AUDITS 

 > Respect  for  freedom  of  association  and  collective 

bargaining.

 > Prohibition of child labor

 > Prohibition  of  forced  and  compulsory  labor  and  labor 

abuse.

 > Elimination of discrimination

 > Working hours and wages

 > Safe and healthy workplace

 > Protection of the environment

 > Business integrity

 > Compliance with applicable laws and regulations

 > Grievance and resolution procedures 

 > Adequate and effective management systems

CRITICAL SUPPLIERS

THOSE WHO SUPPLY RAW 
MATERIALS IN DIRECT CONTACT 
WITH THE BEVERAGES ARE 
CRITICAL SUPPLIERS. THEY ADHERE 
TO THE “GUIDING PRINCIPLES FOR 
SUPPLIERS” ESTABLISHED BY THE 
COCA-COLA COMPANY AND ARE 
ASSESSED ON A PERIODIC BASIS 
BY EXTERNAL AUDITORS.

ANDINA’S STRATEGIC PROCUREMENT PLAN

This  initiative was  implemented  in  2023, with  the  objective 
of expanding the evaluation to selected suppliers for all four 
operations,  including  sustainability  criteria  (Environmental, 
Social and Governance).

To  evaluate  our  suppliers,  we  segmented  them  according 
to the most relevant purchasing categories for the business 
and for Andina’s Sustainability goals. 

943

Suppliers evaluated by Andina’s 
Strategic Procurement Plan

Total suppliers categorized according to business-
relevant categories.

22

Ingredient Suppliers

142

Packaging suppliers

13

Cold Equipment and 
Service Suppliers

79

Distribution suppliers

Evaluation 
strategic axes

Water management

Circular economy

Climate action

INTEGRATED ANNUAL REPORT 2023126

LOCAL SUPPLIERS: OUR FIRST CHOICE 

GRI 2-6

Alliances  are  created with  local  suppliers  to  promote  their  integration  into 
the value chain.

95%

of suppliers 
are from the countries 
where the Company has 
operations.

88%

of our expenses in 2023 
is represented by domestic 
suppliers

Supplier 
Workshop
By means of workshops that 
incorporate results  
monitoring, the Company 
fosters innovation and 
sustainability, extending these 
values to Coca-Cola Andina 
Brazil’s suppliers.

Positive impacts 

Supplier commitment 
to Andina’s Sustainable 
Supply vision

200

Suppliers 
participated in the 
workshop

INTEGRATED ANNUAL REPORT 2023SUPPLY RISK CONTROL

To  ensure  compliance  with  The  Coca-Cola  Company’s 
Supplier Guiding Principles, the Company conducts supply 
chain risk assessments:

MAIN SUPPLIERS BY COUNTRY

GRI 2-6 | GRI 204-1 | CMF 6.2.III

Suppliers accounting for more than 
10% of spending 

127

General Control 

An automatic control for ensuring 
compliance with labor laws.

Specific Digital Control

Random and specific reviews of companies 
deemed critical, where additional 
information is requested to be submitted 
digitally by each contractor.

1

2

4

SUPPLY RISKS CONTROLS

3

External Audit

Audit

Every two years, an external company 
reviews compliance with the Guiding 
Principles of critical suppliers (on a random 
basis). 

For suppliers with higher criticality ratings, 
audits are conducted at the supplier’s 
offices to physically verify compliance with 
the Guiding Principles. 

 >

 >

 >

Concentrate   
Servicios y Productos para Bebidas 
Refrescantes S.R.L. 
Sweeteners (sugar/fructose) 
Complejo Aliment. San Salvador S.A.   
Ingrecor S.A.  
Plastic containers preforms  
Andina Empaques Argentina S.A.  
Container resin 
Alpek Polyester Argentina S.A.    
Circular-Pet S.A.  
Reels (tetrapak) 
Tetra Pak S.R.L.  
Cardboard / Pallet / Chapadur 
Fiplasto S.A.  
 > Glass Containers 

 >

 >

 >

 >

 >

 >

 >

 >

 >

 >

 >

Cattorini Hnos. S.A.C.I.F.E I.  
Cans 
Ball Beverage Can South America S.A  
Caps 
Priva S.A. 
Thermo Contractible   
Rio Chico S.A. 

Concentrate 
Coca-Cola de Chile S.A.  
Sweeteners (sugar/fructose) 
Comercializadora de Productos Panor Ltda   
Iansa Ingredientes S.A.    
Sucden Chile S.A.  
Plastic containers preforms 
Envases CMF S.A.  
Caps 
Sinea S.A.  
Cardboard 
Corrupac S.A.    
Envases Impresos S.P.A. 

 > Glass Containers 

Cristalerías Toro S.P.A.    
Cristalerías de Chile S.A.  
Thermo Contractible 
Plásticos Arpoli S.P.A.  
Carbon dioxide gas   
Linde Gas Chile S.A. 

 >

 >

 >

 >

 >

 >

 >

Concentrate 
Recofarma Industria Do Amazonas Ltda.
Sweeteners (sugar/fructose) 
Usina Alta Mogiana S/A – Açúcar E Álcool 
Plastic containers preforms 
Valgroup Rj Industria De Embalagens Rigidas 
Ltda.
Caps 
Valgroup Mg Industria De Embalagens Rigidas 
Ltda  
Returnable plastic containers 
Riopet Embalagens S.A.  

 > Water 

 >

 >

 >

 >

 >

 >

 >

 >

 >

 >

 >

 >

 >

 >

Igua Rio De Janeiro S.A.  
Reels (tetrapak) 
Tetra Pak Ltda.  
Electric power/gas 
Ecogen Rio Solucoes Energeticas S.A.  
Labels 
Pp Print Embalagens S.A.  
Cans 
Crown Embalagens Metalica Da Amazonia S.A. 
Thermo Contractible 
Valgroup Mg Industria De Embalagens 
Flexiveis Ltda.  
Juices 
Tecnovin Do Brasil Ltda  

Concentrate 
Servicios Y Productos Para Bebidas   
Recofarma Ind Amazonas Ltda.  
Sweeteners (sugar/fructose) 
Alcotec Sociedad Anónima   
Azucarera Paraguaya S.A.   
Inpasa Del Paraguay S.A.    
Ingrecor S.A.  
Plastic containers preforms 
Industrias Pet S.A.E.C.A.
Caps 
Andina Empaques Argentina S.A. 
Reels (tetrapak) 
Tetra Pak Global Distribution S.A. 
Thermo Contractible 
Petropack S.A.  
Juices  
Fenix S.A.  
Cans   
Embotelladora del Atlántico S.A.  

INTEGRATED ANNUAL REPORT 2023128

7
Financial 
and 
economic 
summary

INTEGRATED ANNUAL REPORT 2023129

REGULATORY 
FRAMEWORK

CMF 6.1.III, 6.1.IV 

Embotelladora  Andina  S.A. 
corporation,  organized  and  operating  in  accordance 
with Chilean law. As such, it is governed by Chilean Law No. 
18,045  on  Securities  Market  and  Chilean  Corporation  Law 

is  an  open  stock 

No. 18,046 and its Regulations, as well as the rules issued for 
this purpose by the Chilean regulatory authority, the Financial 
Market Commission (CMF). 

As an issuer of Depositary Receipts of the New York Stock 
Exchange,  the  Company  is  also  governed  by  the  rules 
of  the  Securities  Exchange  Act  of  1934,  the  Foreign 
Corrupt  Practices  Act  of  1977  and  the  Sarbanes-
Oxley Act of 2002, as well as the rules issued for 
this  purpose  by  the  Securities  and  Exchange 
Commission  and 
Exchange. 

the  New  York  Stock 

Argentina

(i)  The  Argentine  Food  Code,  National  Law  No.  18,284, 
governs  all  aspects  of  food  and  beverage  production, 
importation,  and  commercialization;  (ii)  National  Law  No. 
24,788  and  its  regulatory  decrees,  which  control  the  sale, 
consumption,  and  advertising  of  alcoholic  beverages;  (iii) 
Regulatory  Decree  No.  149/2009,  amended  by  Decree 
No.  688/2009,  governs  all  aspects  of  alcoholic  beverage 
advertising;  (iv)  Law  No.  27,545,  Law  of  Gondolas;  and  (v) 
Law  No.  27,642  on  the  Promotion  of  Healthy  Eating  (Front 
Labeling Law).

Chile

(i)  Standards  of  the  Food  Sanitary  Regulations  contained 
in  Decree  N°977  of  the  Ministry  of  Health  of  1997,  and 
in  the  Sanitary  Code;  (ii)  Standards  of  the  Mineral  Water 
Regulations  contained  in  Decree  N°106  of  the  Ministry 
of  Health  of  1997,  Mineral  Water  Regulations;  (iii)  Law  on 
Nutritional  Composition  of  Food  and  its  Advertising,  Law 
N°20. 606; Decree No. 13 of the Ministry of Health, June 26, 
2015, and Law on Food Advertising, Law No. 20,869; (iv) Laws 
governing  the  production,  elaboration,  commercialization, 
sale  and  consumption  of  alcoholic  beverages,  Law  No. 
18,455  and  Law  No.  19,925;  and  (v)  Law  establishing  a 
framework  for  waste  management,  extended  producer 
responsibility and promotion of recycling, Law No. 20,920.

Operations  in  Argentina,  Brazil,  Chile 
and  Paraguay  are  required  by  local 
laws  to  adhere  to  the  regulations 
that  are  specific  to  the  activities 
and businesses they conduct. 

Brazil

(i) Federal Law No. 8,918, of July 14, 1994, which provides for the standardization, classification, 
registration,  production  and  inspection  of  beverages,  authorizing  the  creation  of  the 
Intersectoral Commission on Beverages and other measures; (ii) Federal Decree No. 6,871, 
of June  4,  2009,  regulating  Federal  Law  No.  8.  918,  of July  14,  1994, which  established  the 
standardization,  classification,  registration,  production  and  inspection  of  beverages;  (iii) 
Decree-Law No. 986, of October 21, 1969, establishing the basic food standards; (iv) Decree-
Law No. 7,841, of August 8, 1945, establishing the Mineral Water Code; (v) Federal Law No. 
6.  437,  of August  20,  1977,  defining violations  of  federal  health  legislation,  establishing  the 
appropriate  sanctions  and  taking  other  measures;    (vi)  Resolution  No.  23  of  the  Ministry 
of  Health,  of  March  15,  2000,  which  establishes  the  Manual  of  Basic  Procedures  for  the 
Registration  and  Exemption  from  the  Registration  Requirement  of  Relevant  Products  for 
the Food Area; (vii) MAPA Resolutions RDC N°27, of August 6, 2010, and RDC N°240, of July 
26,  2018,  which  define  categories  of  food  and  packaging  that  are  exempted  and  require 
mandatory  sanitary  registration;  (viii)  MAPA  DRC  Resolution  N°208,  of  January  5,  2018, 
governing the process for petitions submitted for analysis by ANVISA’s technical sectors and 
revokes MAPA DRC Resolution N°204, of July 6, 2005; (ix) MAPA Normative Instruction N°72, 
of November 16, 2018, which approves the administrative requirements and procedures for 
the  registration  of  establishments  and  products;  and  (x)  MAPA  Normative  Instruction  N°34, 
dated  October  21,  2015,  which  creates  the  Integrated  Electronic  System  of  Agricultural 
Products  and  Establishments-SIPEAGRO-under  the  purview  of  the  Ministry  of  Agriculture, 
Livestock and Supply-MAPA.

Paraguay

(i)  Sanitary  Code  Law  No.  836/80; 
(ii) 
Consumer  and  User  Protection  Law 
No.  1,334/98,  as  amended  by  Law  Nos. 
(iii)  Advertising 
6366/19  and  6624/20; 
and  Promotion  of  Tobacco  and  Alcoholic 
Beverages Law No. 1,333/98; (iv) Law No. 1. 
642/00, which forbids the sale of alcoholic 
beverages to minors and their consumption 
on  public  roads;  and  (v)  Executive  Decree 
No.  1,635/99  and  Ministry  of  Public  Health 
and  Social  Welfare  Resolution  No.  643/12, 
which among other things regulate aspects 
related to the registration of food products 
and modifications thereto.

INTEGRATED ANNUAL REPORT 2023OWNERSHIP AND 
CONTROL

CMF 2.3.4.III.C

130

INCORPORATION DOCUMENTS

Embotelladora Andina S.A. is an open stock corporation that was incorporated by public deed 
dated February 7, 1946, executed before the Notary Public of Santiago, Mr. Luciano Hiriart 
Corvalán. An abstract of this deed was recorded on page 768, No. 581, of the Commercial 
Registry of the Real Estate Registry of Santiago in 1946 and was published in the Diario Oficial 
(Official Gazette) No. 20,413 on March 25, 1946. Its bylaws were approved by Supreme Decree 
No.  1,364  on  March  13,  1946,  which  is  registered  on  page  770,  No.  582  of  the  Registry  of 
Commerce of the Real Estate Registry of Santiago of 1946. The last amendment to the bylaws 
was approved by the Special Shareholders’ Meeting held on June 25, 2012, the minutes of 
which were converted into a public deed on July 12, 2012, before the Notary Office of San 
Miguel of Mrs. Patricia Donoso Gomien. An abstract of said deed is registered on page 49,151 
No. 34,479 of the Commercial Registry of the Real Estate Registry of Santiago of 2012 and 
was published in the Diario Oficial (Official Gazette) on August 1, 2012. Subsequently, by public 
deed  dated  October  14,  2013,  granted  at  the  Santiago  Notary  Office  of  Mr.  Eduardo Avello 
Concha, a decrease in capital stock was recorded in accordance with the provisions of Article 
27 of the Corporations Law, Law No. 18,046. An abstract of said deed was recorded in the 
margin of the corporate registration in the Commercial Registry of the Real Estate Registry of 
Santiago, on October 16 of the same year. 

Accordingly, the capital stock decreased by Ch$21,724,544 and was divided into 473,289,301 
Series A shares and 473,281,303 Series B shares.  

473,289,301

Total Series A shares

473,281,303

Total Series B shares

1,811 

Total number of 
shareholders

734 

Total number of 
shareholders
Series A

1,077 

Total number of 
shareholders
Series B

SERIES OF SHARES

CMF 2.3.4.I

Series A and Series B differ in their voting and economic rights.

While Series A shares are entitled to elect 12 of the 14 directors, Series B shares are entitled to elect 2 of the 
14 directors and to receive any and all dividends per share distributed by the Company, whether interim, 
final, mandatory minimum, additional or eventual, increased by 10%. The preferences of the Series A and 
Series B shares will last for the term expiring on December 31, 2130. Upon expiration of this term, Series 
A and B shares will be eliminated and the shares comprising them will automatically be transformed into 
common shares without any preference, eliminating the division into series of shares.

INTEGRATED ANNUAL REPORT 2023131

Ownership 
percentage
CMF 2.3.2, 2.3.3

2.9%

ADRs

39.3%

Controlling Group

44.8%

Others

5.7%
7.3%

AFPs

Coca-Cola

THERE WERE NO RELEVANT 
CHANGES IN THE COMPANY’S 
SHARE OWNERSHIP DURING THE 
REPORTING PERIOD.

MAIN SHAREHOLDERS

Ownership of the 
Company
CMF 2.3.1

Controlling Group 1

 262,428,986 

Others

Coca-Cola 2

AFPs

ADRs

Total

Series A

% Ownership

Series B

% Ownership

Total A+B

% Ownership

 107,724,618 

 69,348,241 

 30,249,610 

 3,537,846 

55.4%

22.8%

14.7%

6.4%

0.7%

 109,128,834 

 316,200,042 

 - 

 23,971,723 

 23,980,704 

23.1%

66.8%

0.0%

5.1%

5.1%

 371,557,820 

 423,924,660 

 69,348,241 

 54,221,333 

 27,518,550 

39.3%

44.8%

7.3%

5.7%

2.9%

 473,289,301 

100.0%

 473,281,303 

100.0%

 946,570,604 

100.0%

(1) See description of the Controlling Group in the following section.
(2) Considering the direct and indirect ownership interest that Coca-Cola de Chile S.A. has in Embotelladora Andina S.A.

RUT

Series A

Series B

Total Shares

Ownership (%)

 INVERSIONES CABILDO SPA* 

 76062133-1 

 65,487,786 

 36,950,863 

 102,438,649 

10.82%  

 INVERSIONES SH SEIS LIMITADA* 

 76273760-4 

 65,489,786 

 25,164,863 

 90,654,649 

9.58%  

 COCA-COLA DE CHILE S. A. 

 96714870-9 

 67,938,179 

 - 

 67,938,179 

7.18%  

Twelve major 
shareholders
CMF 2.3.3

 BANCHILE CORREDORES DE BOLSA S.A. 

 96571220-8 

 1,312,177 

 63,290,919 

 64,603,096 

6.82% 

 INVERSIONES NUEVA DELTA S.A.* 

 76309233-k 

 58,927,056 

 - 

 58,927,056 

6.23%

 BANCO DE CHILE ON BEHALF OF STATE 
STREET 

 33338812-k 

 - 

 45,999,772 

 45,999,772 

4.86%  

 LARRAIN VIAL S.A. CORREDORA DE BOLSA 

 80537000-9 

 11,533,842 

 31,824,963 

 43,358,805 

4.58%

 BANCO SANTANDER - JP MORGAN 

 33338330-6 

 6,436,650 

 30,039,650 

 36,476,300 

3.85% 

 BANCO SANTANDER - CHILE 

 33338574-0 

 12,476,000 

 34,212,261 

 46,688,261 

4.93%

 INVERSIONES GRAN ARAUCARIA DOS 
LTDA. 

 76727516-1 

 36,467,998 

 5,967,973 

 42,435,971 

4.48% 

 THE BANK OF NEW YORK MELLON 

 33338454-k 

 3,508,224 

 23,980,704 

 27,488,928 

2.90%

 BANCO DE CHILE POR CUENTA DE 
TERCEROS CA 

*Company related to Controlling Group

 33338248-2 

 5,275,926 

 24,891,488 

 30,167,414 

3.19%  

INTEGRATED ANNUAL REPORT 2023CONTROLLING GROUP
CMF 2.3.1, 2.3.3, 3.4.IV

Embotelladora  Andina  S.A.  is  controlled  by  the  following  group  of  natural 
persons and legal entities:

Controlling group

Share representation

Inversiones SH Seis Limitada (“SH6”)

Inversiones Cabildo SpA (“Cabildo”)

Holder of 65,489,786 Andina Series A 
shares, which it holds in its own name.

Holder of 65,487,786 Andina Series A 
shares, which it holds in its own name. 

Inversiones Nueva Delta S.A. 
(“Nueva Delta”)

Holder of 58,927,056 Andina Series A 
shares, which it holds in its own name.

Inversiones Nueva Delta Dos S.A. 
(“Nueva Delta Dos”)

Holder of 3,574,999 Andina Series A shares, 
which it holds in its own name. 

Inversiones Don Alfonso Limitada 
(“Don Alfonso”)

Holder of 16,475,068 Andina Series A 
shares, which it holds in its own name.

Inversiones El Campanario Limitada 
(“Campanario”)

Holder of 16,475,069 Andina Series A 
shares, which it holds in its own name. 

Inversiones Los Robles Limitada 
(“Los Robles”)

Inversiones Las Niñas Dos SpA 
(“Las Niñas Dos”)

Holder of 16,475,069 Andina Series A 
shares, which it holds in its own name and 
under third party custody.

Holder of 16,538,395 Andina Series A 
shares, which it holds in its own name and 
under third party custody.

The final controllers of the aforementioned companies are the persons and representatives for management 
indicated hereinafter.

132

1

SH6: 

INVERSIONES SH SEIS LIMITADA. 

RUT 76.273.760-4

This company is owned directly and indirectly by: 

(a)  Inmobiliaria  e  Inversiones  Punta  Larga  Limitada,  Rut 
96.580.490-0,  holder  of  14.2069%  of  the  capital  stock. 
This  company  is  99.92%  owned  directly  by  Jaime  Said 
Handal, Rut 4.047.015-8; 

(b) Inversiones Bullish Limitada, Rut 76.167.252-5, holder of 
14.2069% of the capital stock. This company is 97.2873% 
owned indirectly by Gonzalo Said Handal, Rut 6.555.478-
K; 

(c)  Inversiones  Berklee  Limitada,  Rut  77.077.030-0,  holder 
of  14.2069%  of  the  capital  stock.  This  company  is  99% 
owned directly by Javier Said Handal, Rut 6.384.873-5; 

(d)  Inversiones  Harvest  Limitada,  Rut  77.077.250-8,  holder 
of 14.2069% of the capital stock. This company is 69.66% 
owned directly by Bárbara Said Handal, Rut 4.708.824- 0; 

(e) Inversiones Oberon Limitada, Rut 76.126.745-0, holder of 
14.2069% of the capital stock. This company is 90.0885% 
owned indirectly by Marisol Said Handal, Rut. 6.384.872-
7; 

(f) 

Inversiones  Rinascente  Limitada,  Rut  77.077.070-K, 
holder  of  14.2069%  of  the  capital  stock.  This  company 
is 94,0580% owned directly by Cristina Said Handal; Rut 
5.522.896-5; 

(g) Jaime, Gonzalo, Javier, Bárbara, Marisol and Cristina Said 
Handal, each hold 0.00006175% of the capital stock; and 

(h) 

Inmobiliaria  Pro  Seis  Limitada,  Rut  76.268.900-6, 
holder of 14.7581% of the capital stock. This company is 
indirectly owned in equal parts by each of the following 
individuals: Jaime, Gonzalo, Javier, Bárbara, Marisol and 
Cristina Said Handal. 

2

CABILDO: 

INVERSIONES CABILDO SPA.

RUT 76.062.133-1

This company is owned directly and indirectly by: 

(a)  Inversiones  Delfín  Uno  S.A.,  Rut  76.005.604-9,  holder 
of  2,13%  of  the  capital  stock. This  company  is  99.99% 
Isabel  Margarita  Somavía  Dittborn,  Rut 
owned 
3.221.015-5; 

(b)  Inversiones  Delfín  Dos  S.A.,  Rut  76.005.591-3,  holder 
of  2.13%  of  the  capital  stock.  This  company  is  99.99% 
owned by the estate of José Said Saffie, Rut 2.305.902-9;

(c) Inversiones Delfín Tres SpA., Rut 76.005.585-9, holder 
of  38.30%  of  the  capital  stock. This  company  is  100% 
owned by Salvador Said Somavía, Rut 6.379.626-3; 

(d)  Inversiones  Delfín  Cuatro  SpA.,  Rut  76.005.582-4, 
holder of 19.15% of the capital stock. This company is 
100% owned by Isabel Said Somavía, Rut 6.379.627-1; 

(e) Inversiones Delfín Cinco SpA., Rut 76.005.503-4, holder 
of  19.15%  of  the  capital  stock.  This  company  is  100% 
owned  by  Constanza  Said  Somavía,  Rut  6.379.628-K; 
and, 

(f) Inversiones Delfín Seis SpA., Rut 76.005.502-6, holder 
of  19.15%  of  the  capital  stock.  This  company  is  100% 
owned by Loreto Said Somavía, Rut. 6.379.629-8. 

INTEGRATED ANNUAL REPORT 2023133

7

DON ALFONSO: 

LOS ROBLES: 

INVERSIONES DON ALFONSO LIMITADA. 

INVERSIONES LOS ROBLES LIMITADA.

Rut 76.273.918-6

RUT 76.273.886-4

This company is owned directly and indirectly by: 

This company is owned directly and indirectly by: 

(a)  73.40437% owned by María de la Luz Chadwick Hurtado, 

(a)  0.107735% owned by Felipe Tomás Cruzat Chadwick, Rut 

Rut 5.669.689-K; 

13.689.123-5; 

(b)  0.05062%  owned  by  Carlos  Eugenio  Lavín  García- 

(b) 0.107735% owned by Carolina María Errázuriz Chadwick, 

Huidobro, Rut 4.334.605-9; and

Rut 16.369.519-7; 

(c)  26.54501%  owned  by  Inversiones  FLC  Limitada  (99.5% 
controlled  by  Francisco  José  Lavín  Chadwick,  Rut 
10.673.048-2),  whose  final  controller  is  María  de  la 
Luz  Chadwick  Hurtado  as  representative  for  the 
administration.

(c)  0.107735%  owned  by  Jacinta  María  Errázuriz  Chadwick, 

Rut. 17.408.873-k; 

(d)  33.2256%  owned  by  Inversiones  Bocaleón  Limitada 
(99.9902% controlled by Felipe Tomás Cruzat Chadwick); 

(e)  33.2256%  owned  by  Inversiones  Las  Dalias  Limitada 
(99.993%  controlled  by  Carolina  María  Errázuriz 
Chadwick); and

3

5

NUEVA DELTA: 

INVERSIONES NUEVA DELTA S.A.

RUT 76.309.233-K, 77.05% owned by Inversiones Nueva 
Sofía Limitada, RUT 76.366.690-5 

This company is owned directly and indirectly by: 

(a)  7.01% of José Antonio Garcés Silva (senior), Rut 

3.984.154-1, who also maintains political rights through a 
special series of shares in the parent company; 

(b) 1.34% of María Teresa Silva Silva, Rut 3.717.514-5; 

(c) 18.33% of María Teresa Garcés Silva, Rut 7.032.690- 6; 

(d) 18.33% of María Paz Garcés Silva, Rut 7.032.689-2; 

(e) 18,33% of José Antonio Garcés Silva (junior), Rut 

8.745.864-4; 

(f) 18.33% of Matías Alberto Garcés Silva, Rut 10.825.983-3; 

and 

(g) 18.33% of Andrés Sergio Garcés Silva, Rut 10.828.517-6

INVERSIONES EL CAMPANARIO LIMITADA.

CAMPANARIO: 

6

(f) 33.2256% owned by Inversiones Las Hortensias Limitada 
(99.9903%  controlled  by  Jacinta  María  Errázuriz 
Chadwick),  whose  final  controller  (as  administrator)  is 
María Carolina Chadwick Claro, Rut 7.011.443-7. 

4

NUEVA DELTA DOS: 

INVERSIONES NUEVA DELTA DOS S.A.

RUT 76.309.244-5, 99.95% owned by Inversiones Nueva 
Sofía Limitada

The  direct  and  indirect  ownership  of  this  company  is  the 
same  as  detailed  in  the  preceding  paragraph  for  Nueva 
Delta. 

Rut 76.273.959-3

This company is owned directly and indirectly by: 

(a)  86.225418%  owned  by  María  Soledad  Chadwick  Claro, 

Rut 7.011.445-3; 

(b)  6.888107%  owned  by 

Inversiones  Melitta  Limitada 
(99.99%  controlled  by  Josefina  Dittborn  Chadwick,  Rut 
13.831.761-7); and

(c)  6.886475%  owned  by  Inversiones  DV  Limitada  (99.99% 
controlled by Julio Dittborn Chadwick, Rut 15.382.118-6), 
whose final controller is María Soledad Chadwick Claro. 

LAS NIÑAS DOS: 

INVERSIONES LAS NIÑAS DOS SPA.

RUT 76.273.943-7

This company is owned directly and indirectly by: 

Inversiones  Las  Niñas  Limitada 

100%  owned  by 
(96% 
controlled by María Eugenia Chadwick Braun, Rut 17.403.673-K, 
Magdalena  María  Chadwick  Braun,  Rut  17.701.220-3,  María 
José Chadwick Braun, Rut 18.023.409-8 and Alejandra María 
Chadwick  Braun,  Rut  19.245.122-1),  whose  final  controller 
(as  representative  for  administration)  is  Eduardo  Chadwick 
Claro, Rut 7.011.444-5.

8

INTEGRATED ANNUAL REPORT 2023Direct or indirect interest held by 
members of the controlling group 
or their related persons in the 
Company 
(including Series A and Series B shares). 

Excludes Inversiones Freire S.A.’s nominal interest of 23 Series 
A shares of Andina and Inversiones Freire Dos S.A.’s nominal 
interest of 4 Series A shares of Andina. 
CMF 2.3.1

Inversiones SH Limitada

Estate of Jaime Said Demaría

Ownership by series

Inversiones Cabildo SpA

Ownership by series

Inversiones Nueva Delta S.A.

Inversiones Nueva Delta Dos S.A.

Inversiones Nueva Sofía Limitada

José Antonio Garcés Silva

Ownership by series

Inversiones el Campanario Limitada

Inversiones Los Robles Limitada

Inversiones Las Niñas Dos SpA

Inversiones Don Alfonso Limitada

Inversiones las Niñas Limitada

Ownership by series

Series A

65,489,786

0

13.8371%

Series A

65,487,786

13.8367%

Series A

58,927,056

3,574,999

2,985,731

0

13.8367%

Series A

16,475,069

16,475,069

16,538,395

16,475,068

0

13.9372%

Series B

25,164,863

49,600

5.3275%

Series B

36,950,863

7.8178%

Series B

0

0

12,978,583

49,600

2.7527%

Series B

10,174,594

10,196,883

5,126,992

3,975,928

4,460,928

7.7557%

Only shareholder, other than the 
Controlling Group, that exceeds 
10% ownership interest in the 
Company. 
Considers the direct and indirect participation that Coca-Cola 
de Chile S.A. has in Embotelladora Andina S.A. 
CMF 2.3.3

 Total shares Coca-Cola Chile S.A. 

Percentage of ownership by series

 69,348,241 

14.65%

 - 

 - 

Series A

Series B

134

JOINT ACTION AGREEMENT 
CMF 2.3.1

The  Controlling  Group  acts  pursuant  to  a  joint  action 
agreement  (the  “Agreement”).  Under  the  Agreement,  the 
Controlling Group will jointly exercise control of the Company 
to secure a majority of the votes at shareholders’ meetings 
and  Board  of  Directors’  meetings.  The  resolutions  of  the 
Controlling Group are approved by at least three of the four 
parties, except for certain matters requiring unanimity.

On the other hand, and subject to compliance with the rules 
of  the  Securities  Market  Law,  the  Agreement  establishes 
put  options  of  each  party  with  respect  to  the  others  at  a 
market price plus a premium of 9.9% and 25%, with exercise 
windows of 30 days in June of each year, and in June 2017 
and  2027,  respectively;  and  a  right  of  first  call  option  for  a 
term of one year is regulated, in the event that all but one of 
the parties decide to sell. 

The Agreement is formalized in a private instrument signed 
by the parties and has an indefinite term. 

In  connection  with  The  Coca-Cola  Company’s  investment 
in  the  Company,  The  Coca-Cola  Company  and  the 
Controlling  Group  entered  into  a  shareholders’  agreement 
on  September  5,  1996,  providing  for  certain  restrictions 
on  the  transfer  of Andina’s  capital  stock  by  the  Controlling 
Group. In particular, it restricts the transfer of the Controlling 
Group’s  Series  A  shares  without  the  prior  authorization  of 
The  Coca-Cola  Company.  This  shareholders’  agreement 
also  provides  for  certain  corporate  governance  matters, 
including  the  right  of  The  Coca-Cola  Company  to  elect  2 
of  the  Company’s  14  directors,  as  long  as  The  Coca-Cola 
Company  and  its  subsidiaries  collectively  own  a  certain 
percentage of Series A shares. 

In  related  agreements,  the  Controlling  Group  granted  The 
Coca-Cola  Company  an  option,  exercisable  upon  certain 
changes in the Controlling Group’s beneficial ownership, to 
acquire 100% of the Controlling Group’s Series A Shares at a 
specified  price  and  in  accordance with  the  procedures  set 
forth in those agreements.

INTEGRATED ANNUAL REPORT 2023135

SUMMARY OF SHAREHOLDERS’ AND DIRECTORS’ 
COMMITTEE COMMENTS AND PROPOSALS
CMF 10

It  is  reported  that  neither  the  Directors’  Committee  nor 
shareholders  or  groups  of  shareholders  representing 
or  owning  10%  or  more  of  the  issued  shares  with  voting 
rights  have  made  comments  or  proposals  regarding  the 
Company’s  business  performance,  as  required  by  General 
Rule  No.  30  of  the  CMF  and Article  74  of  the  Corporations 
Law,  Law  No.  18,046).  Despite  the  aforementioned,  the 
remarks  made  by  the  shareholders  who  voiced  their 
opinions during the meeting were included in the minutes of 
the General Shareholders’ Meeting of 2023.

SHAREHOLDERS’ MEETING
CMF 3.7.IV

The  General  Shareholders’  Meeting, where  the  Company’s 
management is reported annually, allows our shareholders 
to  actively  participate  in  Coca-Cola Andina’s  management. 
An  electronic  system  contracted  with 
the  Chilean 
Institute  of  Directors  was  used  to  conduct  the  General 
Shareholders’  Meeting  remotely  during  the  2023  period, 
with  an  attendance  quorum  of  84.50%.  By  utilizing  this 
mechanism,  shareholders  can  exercise  their  right  to  vote 
from  a  distance  while  maintaining  their  anonymity  and 
upholding  the  confidentiality  and  simultaneity  of  the votes 
cast. On the other hand, resolutions adopted at the General 
Shareholders’ Meeting are immediately made public on the 
Company’s website,  providing  real-time  information  to  the 
public.

84.50%

Attendance quorum at the 
General Shareholders’ 
Meeting

799,939,116 

Shares represented

Dividends 
paid
CMF 2.3.4.III.A

Dividend 
approval date

Dividend 
payment date

Fiscal year 
with respect 
to which 
dividend was 
declared

Aggregate 
amount of 
dividends 
declared and 
paid
(Ch$ millions)

Series A

Series B

Ch$ per share

US$ per share

Ch$ per share

US$ per share

12-28-2023

01-25-2024

09-27-2023

10-26-2023

07-25-2023

08-25-2023

2023

2023

2023

31,805

32.00

28,823

29.00

28,823

29.00

04-20-2023

05-26-2023

Acc.Earn.*

49,695

50.00

04-20-2023

05-09-2023

12-27-2022

01-27-2023

09-27-2022

10-28-2022

07-26-2022

08-26-2022

2022

2022

2022

2022

28,823

29.00

28,823

29.00

28,823

29.00

28,823

29.00

04-13-2022

04-26-2022

Acc.Earn.*

159,024

160.00

04-13-2022

04-26-2022

12-21-2021

01-28-2022

09-28-2021

10-29-2021

2021

2021

2021

28,823

29.00

28,823

29.00

28,823

29.00

04-15-2021

08-27-2021

Acc.Earn.*

25,841

26.00

04-15-2021

05-28-2021

12-22-2020

01-29-2021

10-27-2020

11-24-2020

2020

2020

2020

25,841

26.00

25,841

26.00

25,841

26.00

02-25-2020

08-28-2020

Acc.Earn.*

25,841

26.00

02-25-2020

05-29-2020

2019

25,841

26.00

* Accumulated earnings

0.03522

0.03091

0.03393

0.06179

0.03655

0.03613

0.03068

0.03187

0.18805

0.03408

0.03629

0.03600

0.03312

0.03560

0.03507

0.03394

0.03315

0.03199

35.20

31.90

31.90

55.00

31.90

31.90

31.90

31.90

176.00

31.90

31.90

31.90

28.60

28.60

28.60

28.60

28.60

28.60

0.03874

0.03400

0.03732

0.06797

0.04021

0.03975

0.03375

0.03505

0.20685

0.03749

0.03992

0.03960

0.03643

0.03916

0.03858

0.03734

0.03647

0.03519

Type of 
dividend

Interim

Interim

Interim

Final

Final

Interim

Interim

Interim

Final

Final

Interim

Interim

Final

Final

Interim

Interim

Additional

Final

DIVIDEND POLICY AND DIVIDENDS PAID
CMF 2.3.4.II

the 

In  accordance  with 
regulations  and  bylaws  of 
Embotelladora Andina S.A., our current dividend distribution 
policy considers distributing at least 30% of the net income 
for the year.

Historically,  the  Company  has  made  distributions  through 
the payment of interim dividends and a final dividend, after 
approval  by  the  General  Shareholders’  Meeting  following 
the close of the respective fiscal year.

As  authorized  by  the  General  Shareholders’  Meeting,  
Coca-Cola  Andina  has  been  paying  additional  dividends 
every year since 2000.

INTEGRATED ANNUAL REPORT 2023136

TRANSACTIONS ON STOCK EXCHANGES
CMF 2.3.4.III.B

The capital stock of Embotelladora Andina S.A. at December 
31,  2023  amounts  to  Ch$270,738  million,  divided  into 
473,289,301 Series A shares and 473,281,303 Series B shares, 
which  are  listed  on  stock  exchanges  in  Chile  and  in  the 
United  States  (New  York)  through  American  Depositary 
Receipts (ADRs).

The  Company’s  shares  have  been  traded  on  the  Santiago 
Stock  Exchange  since  1955.  In  1997,  Coca-Cola  Andina 
performed  a  stock  split  into  Series  A  and  B  shares,  with 
mnemonic  codes  Andina-A  and  Andina-B  on  the  Santiago 
Stock Exchange. The stock department in Chile is SerCor.

The  Company’s  ADRs  have  been  traded  on  the  New  York 
Stock  Exchange  since  1994.  One  ADR  is  equivalent  to  six 
common  shares.  In  1997  Coca-Cola  Andina  performed  a 
stock split into Series A and B shares, with mnemonic codes 
AKO-A and AKO-B on the NYSE. The depositary bank for the 
ADRs is The Bank of New York Mellon.

Price of shares  
traded in Chile
CMF 2.3.4.III.B

Price evolution of the Company’s 
Series A and B shares and the IPSA, for 
a two-year period ending December 
31, 2023

(base 100).

200,00

150,00

100,00

50,00

0

Jan-22

Apr-22

Jul-22

Oct-22

Jan-23

Apr-23

Jul-23

Oct-23

Andina-A

Andina-B

IPSA

Average price and 
amount traded in 
Chile
CMF 2.3.4.III.B

2023

1st. Quarter

2nd. Quarter

3rd. Quarter

4th. Quarter

1st. Quarter

2nd. Quarter

3rd. Quarter

4th. Quarter

Bolsa de 
Comercio de 
Santiago

Bolsa 
Electrónica de 
Chile

Source: Certificate of the respective Stock Exchanges.

Andina – A

Andina - B

Shares traded 
(Millions)

Total Traded  
(Ch$ Millions)

Average Price 
(Ch$)

Shares traded 
(Millions)

Total Traded 
(Ch$ Millions)

Average Price 
(Ch$)

2.0

0.8

9.3

4.3

0.1

0.1

0.4

0.1

3,183

1,301

16,025

7,420

108

171

628

215

1,607

1,661

1,730

1,683

1,638

1,661

1,758

1,724

58.7

41.7

51.2

43.4

5.5

2.8

3.1

39.1

117,797

85,725

112,334

87,663

10,877

5,764

6,749

84,049

2,026

2,057

2,189

2,027

2,007

2,062

2,207

1,930

INTEGRATED ANNUAL REPORT 2023137

Price of shares traded on the 
New York Stock Exchange
CMF 2.3.4.III.B

Price evolution of the Company’s 
Series A and B ADRs and the Dow 
Jones Index, for a two-year period 
ending December 31, 2023

( base 100).

150,00

100,00

50,00

0

Jan-22

Apr-22

Jul-22

Oct-22

Jan-23

Apr-23

Jul-23

Oct-23

AKO/A

AKO/B

Dow Jones

Average price and 
amount traded on 
the New York Stock 
Exchange
CMF 2.3.4.III.B

2023

1st. Quarter

2nd. Quarter

3rd. Quarter

4th. Quarter

AKO – A

AKO - B

ADRs Traded 
(Millions)

Total Traded1 
(US$ millions)

Average Price 
(US$)

ADRs Traded 
(Millions)

Total Traded1 
(US$ millions)

Average Price 
(US$)

0.15

0.10

0.13

0.09

1.85

1.20

1.63

1.01

12.06

12.46

12.31

11.30

2.40

1.45

1.04

0.41

36.13

22.37

15.88

5.54

15.05

15.39

15.29

13.55

1: Total traded is calculated as the average price multiplied by the volume of ADRs traded.
Source: Bloomberg

OTHER SECURITIES
CMF 2.3.5

Bonds  payable  relate  to  bonds  issued  by  Embotelladora  Andina  S.A.  in  the  international 
market in US dollars and Swiss francs, as well as bonds in UF on the Chilean market.

INTEGRATED ANNUAL REPORT 2023CORPORATE 

STRUCTURE

CMF 6.5.1.X

138

Embotelladora 
Andina S.A.

Chile

Argentina

Brazil

Paraguay

Parent Company

Consolidated subsidiaries

Associates

Investments without significant influence

35.00%

59.27%

66.5%

100.0%

Coca-Cola
Del Valle New
Ventures S.A.

Envases
Central S.A.

Vital 
Aguas S.A.

Andina
Inversiones
Societarias SpA

99.99%

0.01%

99.99%

0.00007%

99.85%

0.15%

99.9959% 0.0041%

99.90%

0.10%

99.99995% 0.00005%

99.937%

0.063%

15.0%

50.0%

60.0%

50.0%

0.034%

64.423%

Transportes
Polar S.A.

Comercializadora
Novaverde S.A.

Red de 
Transportes
Comerciales Ltda.

Transportes
Andina
Refrescos Ltda.

Servicios
Multivending
Ltda.

Embotelladora
Andina Chile S.A.

Andina Bottling
Investments S.A.

VJ S.A.

Re-Ciclar S.A.

Envases CMF S.A.

Andina Bottling
Investments
Dos S.A.

35.543%

0.9157296%

0.07697%

99.99%

0.003%

Embotelladora 
del Atlántico S.A.

99.07%

97.7533%

Paraguay 
Refrescos S.A.

Rio de Janeiro
Refrescos Ltda.

Alimentos 
de Soja S.A.

14.82%

0.003%

Andina Empaques
Argentina S.A.

99.975%

33.33%

Circular-PET 
S.A.

40.00%

40.00%

8.50%

11.32%

10.26%

6.10%

SRSA
Participações
 Ltda.

Sorocaba
Refrescos Ltda.

UBI 3
 Participações 
Ltda.

Kaik
 Participações 
Ltda.

Leão
Alimentos e
Bebidas Ltda.

Trop Frutas
do Brasil Ltda.

INTEGRATED ANNUAL REPORT 2023SUBSIDIARIES, 
EQUITY 
INVESTEES 
AND 
ASSOCIATES

GRI 2-6 | CMF 6.5.1.I, 6.5.1.II, 6.5.1.III, 6.5.1.IV, 6.5.1.V, 6.5.1.VI, 
6.5.1.VII, 6.5.1.VIII, 6.5.1.IX, 6.5.2

The  participation  of  Rio  Janeiro  Refrescos 
in  Trop  Frutas  Do  Brasil  Ltda.  and 
Embotelladora  Andina  S.A. 
in  Andina 
Inversiones Societarias SpA. varied over the 
past year.

THE ENTITY 
DOES NOT HAVE 
INVESTMENTS THAT 
ACCOUNT FOR 
MORE THAN 20% OF 
ITS TOTAL ASSETS 
AND THAT ARE NOT 
SUBSIDIARIES OR 
ASSOCIATES.

139

EMBOTELLADORA  
DEL ATLÁNTICO S.A.

ANDINA EMPAQUES  
ARGENTINA S.A.

ALIMENTOS  
DE SOJA S.A.

Type:
Corporation

Type:
Corporation

Type:
Corporation

Address:
Ruta Nacional 19, Km 3,7, Córdoba

CUIT: 
30-52913594/3

Telephone:
(54-351) 496 8888

Paid-in and subscribed capital:
(thousand Ch$ at 12/31/23)
3,782,900

% the investment represents:
(in the Parent Company’s assets)
6.00%

% that the Parent Company holds:
(in the Capital of the subsidiary or associate)
 > Direct: 0.9157296
Indirect: 99.073
 >

Corporate purpose:
Manufacture, bottle and commercialize 
non-alcoholic beverages. Elaborate, 
manufacture, bottle and commercialize 
any other beverages and by-products.

Commercial relationship:
Coca-Cola bottler in Argentina.

Board of Directors / Management Council:
Gonzalo Manuel Soto (3); Fabián Castelli 
(2); Fernando Ramos (2); Laurence Paul 
Wiener (A);

Address:
Av. Roque Sáenz Peña 637 – Piso 1° - 
Ciudad Autónoma de Buenos Aires

CUIT: 
30-71213488-3

Telephone:
(54-11) 4715 8000

Paid-in and subscribed capital:
(thousand Ch$ at 12/31/23)
2,472,553

% the investment represents:
(in the Parent Company’s assets)
0.57%

% that the Parent Company holds:
(in the Capital of the subsidiary or associate)
 > Direct: - 
 >

Indirect: 99.978

Corporate purpose:
Design, manufacture and 
commercialize plastic products, mainly 
containers.

Commercial relationship:
Supplier of plastic bottles and preforms.

Board of Directors / Management Council:
Gonzalo Manuel Soto (3); Fabián Castelli 
(2); Jaime Cohen (1); Laurence Paul 
Wiener(A)

General Manager:
Fabián Castelli (2)

General Manager:
Daniel Caridi

(1) Embotelladora Andina S.A. officer / (2) Embotelladora del Atlántico S.A. officer / (3) Outside Counsel / (A) Alternate

Address:
Marcelo T. de Alvear 684, Piso 1°, Ciudad Autónoma de Buenos Aires 

CUIT: 
33-71523028-9

Telephone:
(54-11) 5196 8300

Paid-in and subscribed capital:
(thousand Ch$ at 12/31/23)
1,555,740

% the investment represents:
(in the Parent Company’s assets)
0.49%

% that the Parent Company holds:
(in the Capital of the subsidiary or associate)
 > Direct: -
 >

Indirect: 14.82

Corporate purpose:
On its account, or that of third parties or associated with third 
parties, in this Republic or abroad, perform the following activities: 
manufacture, commercialize, import, export, transformation 
processing, fractionation, packaging, distribution of food products for 
human consumption and beverages in general and their raw materials 
and respective related products and by-products, in their different 
stages and processes.

Commercial relationship:
Produces soy-based products for Coca-Cola bottlers in Argentina.

Board of Directors / Management Council:
Abelardo Gudino; Denise Picot; Daniel Alejandro Rodriguez; Juan 
Sebastián Jimenez; Sergio Bernabé Giménez; Jorge Luis López; Fabián 
Eduardo Castelli (2); Teodoro Federico Kundig; David Lee; Flavio 
Mattos dos Santos (A); Alexandre Fernandes Delgado (A); Andrés 
Bartoluchi (A); María Fernanda Causarano (A); Ruben Sergio Coronel 
(A); Fernando Ramos Meneghetti (A) (2); Maria Julia Verra (A) ; Esteban 
Eduardo Mele (A); Graciela Paula Cuña (A)  

General Manager: 
-

INTEGRATED ANNUAL REPORT 2023140

GRI 2-6

RIO DE JANEIRO REFRESCOS LTDA.

KAIK PARTICIPAÇÕES LTDA.

LEÃO ALIMENTOS E BEBIDAS LTDA.

SOROCABA REFRESCOS LTDA.

Type:
Limited liability company

Address:
Rua André Rocha 2299, Taquara, 
Jacarepaguá, Rio de Janeiro

CNPJ: 
00.074.569/0001-00

Telephone
(55-21) 2429 1779

Paid-in and subscribed capital:
(thousand Ch$ at 12/31/23)
119,168,159

% the investment represents:
(in the Parent Company’s assets)
14.88%

% that the Parent Company holds:
(in the Capital of the subsidiary or associate)
 > Direct: -
 >

Indirect: 99.99

Corporate purpose:
Manufacture and commercialize 
beverages in general, powdered 
drinks and other related semi-finished 
products.

Commercial relationship:
Coca-Cola bottler in Brazil.

Board of Directors/Management Council: 
Renato Barbosa (2); Fernando Fragata 
(2); Rodrigo Klee (2); David Parkes (2); 
Marcio Luiz de Oliveira Bauly (2); Max 
Fernandes Ciarlini (2); Isabel Cristina 
Moreira Goncalves Salvador (2)

General Manager:
Renato Barbosa (2)

Type:
Limited liability company

Type:
Limited liability company

Type:
Limited liability company

Address:
Av. Engenheiro Alberto de Zagottis, 352. 
Jurubatuba, SP - CEP: 04675-901.

CNPJ: 
40.441.792/0001-54

Telephone
(55-11) 2102 5563

Paid-in and subscribed capital:
(thousand Ch$ at 12/31/23)
181

% the investment represents:
(in the Parent Company’s assets)
0.07%

% that the Parent Company holds:
(in the Capital of the subsidiary or associate)
 > Direct: -
 >

Indirect: 11.32

Corporate purpose:
Invest in other companies with own 
resources.

Commercial relationship:
-

Board of Directors/Management Council:
Luiz Eduardo Tarquinio Monteiro da 
Costa; Carlos Eduardo Correa de 
Moraes Sarmento; Ricardo Vontobel; 
Francisco Miguel Alarcón; Renato 
Barbosa (2)

General Manager:
-

Address:
Rua Capitão Antônio Rosa, Nº 409, 4º 
andar, salas 425-428 e 430-432, Bairro 
Jardim Paulistano, São Paulo, SP - CEP: 
01.443-010 

CNPJ: 
76.490.184/0001-87

Telephone
(55-11) 3809 5000

Paid-in and subscribed capital:: 
(thousand Ch$ at 12/31/23)
197,953,157

% the investment represents:
(in the Parent Company’s assets)
0.46%

% that the Parent Company holds:
(in the Capital of the subsidiary or associate)
 > Direct: -
 >

Indirect: 10.26

Corporate purpose:
Manufacture and commercialize food, 
beverages in general and beverage 
concentrates. Invest in other companies.

Commercial relationship:
Produces sensitive products for Coca-
Cola bottlers in Brazil.

Board of Directors/Management Council:
Marcelo Correa Pereira; Bruno Aronne 
Sekeff ; Pedro Rocha Lima Massa; 
Renato Barbosa (2); Neuri Amabile 
Frigotto Pereira; Dirk Schneider; Luciana 
Cruz Alves de Carvalho

General Manager:
Marcelo Correa Pereira

Address: 
Rodovia Raposo Tavares, Km 104, 
Jardim Jaraguá, Sorocaba, SP – CEP: 
18052-902

CNPJ: 
45.913.696/0001-85

Telephone
(55-15) 3229 9909

Paid-in and subscribed capital: 
(thousand Ch$ at 12/31/23)
10,603,313

% the investment represents:
(in the Parent Company’s assets)
1.26%

% that the Parent Company holds:
(in the Capital of the subsidiary or associate)
 > Direct: -
 >

Indirect: 40.00

Corporate purpose:
Manufacture and commercialize food, 
beverages in general and beverage 
concentrates. Invest in other companies.

Commercial relationship:
Coca-Cola bottler in Brazil.

Board of Directors/Management Council::
Renato Barbosa (2); Cristiano Biagi; 
Giordano Biagi; Miguel Ángel Peirano (1); 
Cláudio Sergio Rodrigues; Luiz Lacerda 
Biagi

General Manager:
Cristiano Biagi

(1) Embotelladora Andina S.A. officer / (2 ) Rio de Janeiro Refrescos Ltda. officer

INTEGRATED ANNUAL REPORT 2023141

GRI 2-6

TROP FRUTAS DO BRASIL LTDA.

SRSA PARTICIPAÇÕES LTDA.

UBI 3 PARTICIPAÇÕES LTDA.

Type:
Limited liability company

Type:
Limited liability company

Type:
Limited liability company

Address:
Avenida PRF Samuel Batista Cruz, 9853, 
Linhares, ES – CEP: 29.909-900;

CNPJ: 
07.757.005/0001-02

Telephone:
(55-27) 21038300

Paid-in and subscribed capital:
(thousand Ch$ at 12/31/23)
71,222,565

% the investment represents:
(in the Parent Company’s assets))
0.04%

% that the Parent Company holds:
(in the Capital of the subsidiary or associate)
 > Direct: -
 >

Indirect: 6.10

Corporate purpose:
Manufacture, commercialize and export 
natural fruit pulp and coconut water and 
manufacture dairy products.

Commercial relationship:
Produce products for Coca-Cola 
bottlers in Brazil.

Board of Directors/Management Council
Luiz Henrique Lissoni ; Bruno Aronne 
Sekeff ; Pedro Rocha Lima Massa ; 
Neuri Amabile Frigotto Pereira ; Renato 
Barbosa (2); André Leonardo Alves 
Seabra Salles; Luciana Cruz Alves de 
Carvalho

General Manager:
Luiz Henrique Lissoni

Address:
Rua Antonio Aparecido Ferraz, 795, Sala 
01, Jardim Itanguá, Sorocaba, SP – CEP: 
18052-280

Address:
Rua Teonilio Niquini, Nº 30, Galpão B, 
Distrito Industrial Jardim Piemont Sul, 
Betim, MG – CEP: 32669-700 

CNPJ: 
10.359.485/0001-68

Telephone:
(55-15) 3229 9906

Paid-in and subscribed capital:
(thousand Ch$ at 12/31/23)
3,623

% the investment represents:
(in the Parent Company’s assets)
0.003%

% that the Parent Company holds: 
(in the Capital of the subsidiary or associate)
 > Direct: -
 >

Indirect: 40.00

Corporate purpose:
Purchase and sale of real estate 
investments and property management.

Commercial relationship:
Supporting company for the business.

Board of Directors/Management Council:
Renato Barbosa (2); Luiz Lacerda Biagi

General Manager:
Cristiano Biagi

CNPJ: 
27.158.888/0001-41

Telephone:
(55-21) 25591000

Paid-in and subscribed capital:
(thousand Ch$ at 12/31/23)
1,890

% the investment represents:
(in the Parent Company’s assets)
0.00001%

% that the Parent Company holds:
(in the Capital of the subsidiary or associate)da)
 > Direct: -
 >

Indirect: 8.5

Corporate purpose:
Invest in other companies with own 
resources. Purchase and sale of real 
estate investments and property 
management.

Commercial relationship:
Produces soy-based products for  
Coca-Cola bottlers in Brazil.

Board of Directors/Management Council:
Luciana Cruz Alves de Carvalho; Neuri 
Amabile Firgotto Pereira; Lía Marques 
Oliveira

General Manager:
-

(1) Embotelladora Andina S.A. officer / (2 )Rio de Janeiro Refrescos Ltda. officer

INTEGRATED ANNUAL REPORT 2023142

GRI 2-6

EMBOTELLADORA  
ANDINA CHILE S.A.

VJ S.A.

VITAL  
AGUAS S.A.

COCA-COLA DEL VALLE  
NEW VENTURES S.A.

Type:
Closed stock corporation

Address:
Av. Miraflores 9153, Renca, Santiago

RUT: 
76.070.406-7

Telephone: 
(56-2) 2611 5838

Paid-in and subscribe capital:
(thousand Ch$ at 12/31/23)
27,278,206

% the investment represents: 
(in the Parent Company’s assets)
2.13%

% that the Parent Company holds:
(in the Capital of the subsidiary or associate)
 > Direct: 99.99995
Indirect: 0.00005
 >

Corporate purpose:
Manufacture, bottle, distribute 
and commercialize non-alcoholic 
beverages.

Commercial relationship:
Lease of productive infrastructure.

Board of Directors/Management Council:
Miguel Ángel Peirano (2); Andrés Wainer 
(2); Jaime Cohen (2)

General Manager:
José Luis Solórzano (2)

Type:
Closed stock corporation

Type:
Closed stock corporation

Address: 
Av. Américo Vespucio 1651, Renca, 
Santiago

Address:
Camino a la Vital 1001, Comuna de 
Rengo

RUT: 
93.899.000-K

Telephone:
(56-5) 7258 4112

Paid-in and subscribe capital:
(thousand Ch$ at 12/31/23)
20,675,167

% the investment represents:
(in the Parent Company’s assets)
1.18%

% that the Parent Company holds:: 
(in the Capital of the subsidiary or associate)
 > Direct: 15.0
 >

Indirect: 50.0

Corporate purpose:
Manufacture, distribute and 
commercialize all types of food 
products, juices and beverages.

RUT: 
76.389.720-6

Telephone:
(56-5) 7258 4112

Paid-in and subscribe capital:
(thousand Ch$ at 12/31/23)
4,331,154

% the investment represents:
(in the Parent Company’s assets)
0.31%

% that the Parent Company holds:
(in the Capital of the subsidiary or associate)
 > Direct: 66.5
Indirect: -
 >

Corporate purpose:
Manufacture, distribute and 
commercialize all kinds of water and 
beverages in general.

Commercial relationship:: 
Produces juices for Coca-Cola bottlers 
in Chile.

Commercial relationship:
Produces mineral water for Coca-Cola 
bottlers in Chile.

Board of Directors/Management Council:
José Luis Solórzano (2); Alejandro 
Zalaquett (2); Cristián Hohlberg; 
Andrés Wainer (2); Jaime Cohen (2) 
(A); Fernando Jaña (2) (A); Rodrigo 
Ormaechea (2) (A); José Domingo 
Jaramillo (A)

General Manager:
Alberto Moreno

Board of Directors/Management Council:
José Luis Solórzano (2); Alejandro 
Zalaquett (2); Andrés Wainer (2); José 
Domingo Jaramillo; Rodrigo Ormaechea 
(2) (A); Jaime Cohen (2) (A); Fernando 
Jaña (2) (A); Juan Paulo Valdés (A)

General Manager:
Alberto Moreno

Type:
Closed stock corporation

Address:
Av. Miraflores 8755, Renca, Santiago 

RUT: 
76.572.588-7

Telephone:
N/A

Paid-in and subscribe capital:
(thousand Ch$ at 12/31/23)
84,442,238

% the investment represents:
(in the Parent Company’s assets)
1.25%

% that the Parent Company holds:
(in the Capital of the subsidiary or associate)
 > Direct: 35.0
Indirect: -
 >

Corporate purpose:
Manufacture, distribute and 
commercialize all kinds of juices, waters 
and beverages in general.

Commercial relationship:
Produce water and juices for Coca-Cola 
bottlers in Chile

Board of Directors/Management Council:
Miguel Ángel Peirano (2); José Luis 
Solórzano (2); Rodrigo Ormaechea 
(2); Cristián Hohlberg; José Domingo 
Jaramillo; Roberta Cabral Valenca; Iliana 
Rezas; Luis Felipe Avellar; Santiago 
Avellar; Débora Mattos; Fernando 
Jaña (2) (A); Alejandro Zalaquett (2) (A); 
Rodolfo Peña (2) (A); Juan Paulo Valdés 
(A); Anton Szafronov (A); Natalia Otero 
(A); Alfredo Mahan Tumani (A); Flavio 
Mattos Dos Santos (A); Jonathan Lamac 
(A); María Paz Luna (A)

General Manager:
Alejandro Palma 

(1) Director and member of the Controlling Group of Embotelladora Andina S.A. / (2) Embotelladora Andina S.A. officer / (A) Alternate

INTEGRATED ANNUAL REPORT 2023143

TRANSPORTES POLAR S.A.

SERVICIOS MULTIVENDING LTDA.*

ENVASES CMF S.A.

GRI 2-6

TRANSPORTES ANDINA  
REFRESCOS LTDA.*

Type:
Limited Liability Company*

Address:
Av. Miraflores 9153, piso 4, Renca, 
Santiago

RUT: 
78.861.790-9

Telephone:
(56-2) 2611 5838

Paid-in and subscribed capital:
(thousand Ch$ at 12/31/23)
12,620,629

% the investment represents:
(in the Parent Company’s assets)
0.58%

% that the Parent Company holds:
(in the Capital of the subsidiary or associate)
 > Direct: 99.9959
Indirect: 0.0041
 >

Type:
Closed Stock Corporation

Address:
Av. Miraflores 9153, piso 4, Renca, 
Santiago

RUT: 
96.928.520-7

Telephone:
(56-2) 2611 5838

Paid-in and subscribed capital:
(thousand Ch$ at 12/31/23)
1,619,315

% the investment represents:
(in the Parent Company’s assets)
0.28%

% that the Parent Company holds:
(in the Capital of the subsidiary or associate)
 > Direct: 99.99
Indirect: 0.01
 >

Corporate purpose:
Provide administration and 
management services for domestic and 
international land transportation.

Corporate purpose:
Freight transportation in general in the 
beverage industry and other processed 
goods.

Commercial relationship:
Provide land transportation services.

Commercial relationship:
Provide land transportation services.

Board of Directors / Management Council:
N/A

General Manager:
-

Board of Directors / Management Council:
José Luis Solórzano (2); Rodolfo Peña 
(2); Alejandro Zalaquett (2)

General Manager:
Alejandro Vargas (2)

Type:
Limited Liability Company*

Type:
Closed Stock Corporation

Address:
Av. Miraflores 9153, piso 4, Renca, 
Santiago

RUT: 
78.536.950-5

Telephone:
(56-2) 2611 5838

Paid-in and subscribed capital:
(thousand Ch$ at 12/31/23)
862,248

% the investment represents:: 
(in the Parent Company’s assets)
0.07%

% that the Parent Company holds:
(in the Capital of the subsidiary or associate)
 > Direct: 99.90
Indirect: 0.10
 >

Corporate purpose:
Commercialize products through the 
use of equipment and machinery.

Commercial relationship:
Provide product commercialization 
services through vending machines.

Board of Directors / Management Council:
N/A

General Manager:
-

Address:
La Martina 0390, Pudahuel, Santiago

RUT: 
86.881.400-4

Telephone:
(56-2) 2544 8222

Paid-in and subscribed capital:
(thousand Ch$ at 12/31/23)
32,981,986

% the investment represents:
(in the Parent Company’s assets)
0.91%

% that the Parent Company holds:
(in the Capital of the subsidiary or associate)
 > Direct: -
 >

Indirect: 50.0

Corporate purpose:
Manufacture and sale of plastic 
products and beverage bottling and 
packaging services.

Commercial relationship:
Supplier of plastic bottles, preforms 
and caps.

Board of Directors / Management Council:
Andrés Vicuña; Cristián Hohlberg; 
Juan Paulo Valdés; Andrés Wainer (2); 
Fernando Jaña (2); Miguel Ángel Peirano 
(2)

General Manager:
Matías Mackenna

*Limited Liability Company where the administration of the company corresponds to the partner Embotelladora Andina S.A. through proxies or specially appointed representatives.
(1) Director and member of the Controlling Group of Embotelladora Andina S.A. / (2) Embotelladora Andina S.A. officer / (A) Alternate

INTEGRATED ANNUAL REPORT 2023144

GRI 2-6

ENVASES CENTRAL S.A.

ANDINA BOTTLING  
INVESTMENTS S.A.

ANDINA BOTTLING  
INVESTMENTS DOS S.A.

ANDINA INVERSIONES  
SOCIETARIAS SpA

Type:
Closed stock corporation

Address:
Av. Miraflores 8755, Renca, Santiago

RUT: 
96.705.990-0

Telephone:
(56-5) 7258 4112

Paid-in and subscribed capital:
(thousand Ch$ at 12/31/23)
7,562,354

% the investment represents:
(in the Parent Company’s assets)
0.80%

% that the Parent Company holds:
(in the Capital of the subsidiary or associate)
 > Direct: 59.27
Indirect: -
 >

Corporate purpose:
Produce and package all kinds of 
beverages and commercialize all kinds 
of containers.

Commercial relationship:
Production of cans and some small 
formats for Coca-Cola bottlers in Chile.

Board of Directors / Management Council: 
José Luis Solórzano (2); Alejandro 
Zalaquett (2); Andrés Wainer (2); José 
Domingo Jaramillo; Cristián Hohlberg; 
Débora Mattos; Rodrigo Ormaechea (2) 
(A); Jaime Cohen (2) (A); Fernando Jaña 
(2) (A); Juan Paulo Valdés (A); Anton 
Szafronov (A); Felipe Daniel (A)

General Manager:
Alberto Moreno

Type:
Closed stock corporation

Type: 
Closed stock corporation

Type:
Stock corporation

Address: 
Av. Miraflores 9153, piso 7, Renca, 
Santiago

Address:
Av. Miraflores 9153, piso 7, Renca, 
Santiago

Address:
Av. Miraflores 9153, piso 7, Renca, 
Santiago

RUT: 
96.842.970-1

Telephone:
(56-2) 2338 0520

Paid-in and subscribed capital: 
(thousand Ch$ at 12/31/23)
311,727,582

% the investment represents: 
(in the Parent Company’s assets)
25.60%

% that the Parent Company holds:
(in the Capital of the subsidiary or associate)
 > Direct: 99.937
Indirect: 0.063 
 >

RUT: 
96.972.760-9

Telephone: 
(56-2) 2338 0520

Paid-in and subscribed capital:
(thousand Ch$ at 12/31/23)
466,474,897

% the investment represents:
(in the Parent Company’s assets)
18.46%

% that the Parent Company holds:
(in the Capital of the subsidiary or associate)
 > Direct: 64.423
 >

Indirect: 35.577

RUT: 
96.836.750-1

Telephone:
(56-2) 2338 0520

Paid-in and subscribed capital:
(thousand Ch$ at 12/31/23)
30,082,325

% the investment represents:
(in the Parent Company’s assets)
1.57%

% that the Parent Company holds:
(in the Capital of the subsidiary or associate)
 > Direct: 100
Indirect: -
 >

Corporate purpose:
Manufacture, bottle and commercialize 
beverages and food in general. Invest in 
other companies.

Corporate purpose:
Exclusively make permanent or income 
investments abroad in all kinds of 
movable property.

Commercial relationship:
Investment vehicle..

Commercial relationship:
Investment vehicle.

Board of Directors / Management Council: 
Miguel Ángel Peirano (2); Andrés Wainer 
(2); Jaime Cohen (2); Martín Idígoras 
(2) (A); Fernando Jaña (2) (A); Gonzalo 
Muñoz (2) (A)

Board of Directors / Management Council: 
Miguel Ángel Peirano (2); Andrés Wainer 
(2); Jaime Cohen (2); Martín Idígoras 
(2) (A); Fernando Jaña (2) (A); Gonzalo 
Muñoz (2) (A)

General Manager:
Miguel Ángel Peirano (2)

General Manager:
Miguel Ángel Peirano (2)

Corporate purpose:
Invest in all types of companies and 
commercialize food in general.

Commercial relationship:
Investment vehicle.

Board of Directors / Management Council: 
Miguel Ángel Peirano (2); Andrés Wainer 
(2); Jaime Cohen (2); Martín Idígoras 
(2) (A); Fernando Jaña (2) (A); Gonzalo 
Muñoz (2) (A)

General Manager:
Miguel Ángel Peirano (2) 

(1) Director and member of the Controlling Group of Embotelladora Andina S.A. / (2) Embotelladora Andina S.A. officer / (A) Alternate.

INTEGRATED ANNUAL REPORT 2023145

GRI 2-6

RED DE TRANSPORTES  
COMERCIALES LTDA.*

COMERCIALIZADORA  
NOVAVERDE S.A.

RE-CICLAR S.A.

Type:
Limited Liability Company*

Type: 
Closed stock corporation

Type:
Closed stock corporation

Address:
Av. Del Valle Sur 614 of. 71, Huechuraba, 
Santiago

Address:
Avenida Apoquindo 6750, piso 5, oficina 
502, Las Condes

RUT: 
76.276.604-3

Telephone: 
(56-2) 29939704

Paid-in and subscribed capital: 
(thousand Ch$ at 12/31/23)
2,200,314

% the investment represents:
(in the Parent Company’s assets)
0.12%

% that the Parent Company holds:
(in the Capital of the subsidiary or associate)
 > Direct: 99.85
Indirect: 0.15
 >

Corporate purpose:
Freight transportation in general in the 
beverage industry and other processed 
goods.

Commercial relationship:
It provides land transportation and 
product commercialization services.

Board of Directors / Management Council:
N/A

General Manager:
-

RUT: 
77.526.480-2

Telephone:
(56-2) 24110150

Paid-in and subscribed capital:
(thousand Ch$ at 12/31/23)
14,856,772

% the investment represents: 
(in the Parent Company’s assets)
0.18%

% that the Parent Company holds:
(in the Capital of the subsidiary or associate)
 > Direct: 0.00007
Indirect: 99.99
 >

Corporate purpose:
Company engaged in the processing 
and commercialization of fruits, ice 
cream, vegetables and food in general, 
under the Guallarauco brand.

Commercial relationship:
Sale of juices, flavored waters, among 
others, to Coca-Cola bottlers in Chile.

Board of Directors / Management Council:
José Luis Solórzano (2); Rodrigo 
Ormaechea (2); José Domingo Jaramillo; 
Roberta Cabral Valenca; Marcela 
Menutti; Débora Mattos; Fernando 
Jaña (2) (A); Alejandro Zalaquett (2) (A); 
Juan Paulo Valdés (A); Natalia Otero 
(A); Flavio Mattos (A); Alfredo Mahana 
Tumani (A)

General Manager:
Alejandro Palma

Address:
La Martina 390, Pudahuel, Santiago 

RUT: 
77.427.659-9

Telephone:
(56-2) 2544 8222

Paid-in and subscribed capital:
(thousand Ch$ at 12/31/23)
21,000,000

% the investment represents:
(in the Parent Company’s assets)
0.96%

% that the Parent Company holds:
(in the Capital of the subsidiary or associate)
 > Direct: 60.0
Indirect: -
 >

Corporate purpose:
Production, processing and 
commercialization of recyclable 
material. 

Commercial relationship:
Processing and generation of recycled 
PET resin for Coca-Cola bottlers in 
Chile, among others.

Board of Directors / Management Council:n:
José Domingo Jaramillo; Cristián 
Hohlberg; Miguel Ángel Peirano (2); 
Andrés Wainer (2); Fernando Jaña (2)

General Manager:
Matías Mackenna

*Limited Liability Company where the administration of the company corresponds to the partner Embotelladora Andina S.A. through proxies or specially appointed representatives.
(1) Director and member of the Controlling Group of Embotelladora Andina S.A. / (2) Embotelladora Andina S.A. Officer / (A) Alternate

INTEGRATED ANNUAL REPORT 2023146

GRI 2-6

PARAGUAY REFRESCOS S.A.

CIRCULAR-PET S.A.

Type:
Corporation

Type:
Corporation

Address:
Acceso Sur, Ruta Ñemby Km 3,5 - 
Barcequillo -San Lorenzo, Asunción

Address:
Avenida, Ruta Transchaco KM 15, casi 
Senador Vázquez 

RUC: 
80.003.400-7

Telephone:
(595) 21 959 1000

Paid-in and subscribed capital: 
(thousand Ch$ at 12/31/23)
9,904,604

% the investment represents:
(in the Parent Company’s assets)
12.87%

% that the Parent Company holds:
(in the Capital of the subsidiary or associate)
 > Direct: 0.07697
 >

Indirect: 97.7533

Corporate purpose::
Manufacture, distribution and 
commercialization of carbonated and 
non-carbonated soft drinks.

Commercial relationship:
Coca-Cola bottler in Paraguay.

Board of Directors/Management Council:
Andrés Wainer (1); Francisco Sanfurgo 
(2); Jaime Cohen (1); Gonzalo Muñoz (1)

General Manager:
Francisco Sanfurgo (2)

RUC: 
80.116.031-6

Telephone:
(595) 21 752 820

Paid-in and subscribed capital:
(thousand Ch$ at 12/31/23)
5,061,441

% the investment represents:
(in the Parent Company’s assets)
0.05%

% that the Parent Company holds:
(in the Capital of the subsidiary or associate)
 > Direct: -
 >

Indirect: 33.33

Corporate purpose:
Manufacture and commercialization 
of post-consumer recycled PET resins 
from the transformation of PET flakes.

Commercial relationship:
Produce post-consumer PET resins to 
be used by the bottler.

Board of Directors/Management Council:
Felipe Carlos Resck; Francisco Sanfurgo 
(2); Carlos José Mangabeira; Carlos 
Hernán Rodiño (A); Eduardo Yulita (2) 
(A); Juan Daniel Gill (A)

General Manager:
Silvino Sforza

(1) Embotelladora Andina S.A. Officer / (2) Paraguay Refrescos S.A. Officer / (A) Alternate

INTEGRATED ANNUAL REPORT 2023MORE INFORMATION ABOUT OUR SUBSIDIARIES
GRI 2-6 |CMF 6.2.1

2

VJ S.A.

147

1

ANDINA EMPAQUES ARGENTINA S.A.

Andina Empaques Argentina S.A. (hereinafter “AEA”) is a company incorporated in 2011, from 
the division of Embotelladora del Atlántico S.A., whose purpose is the design, manufacture 
and  product  commercialization  of  plastic  products,  mainly  containers.  Aligned  with  its 
packaging supplier strategy for the Coca-Cola Andina group of companies and in furtherance 
of its packaging division development, AEA fulfilled Coca-Cola Andina Argentina’s needs for 
non-returnable preforms, plastic caps, and returnable PET bottles throughout 2023.

Production and sales by format

Principal clients

AEA  operates  a  plant  for  the  production  of 
preforms,  returnable  PET  bottles,  crates 
and  plastic  caps  located  in  Tigre,  Province 
of  Buenos  Aires,  Argentina.  The  plant  has 
thirteen  preform  injection  lines,  two  blow 
molding lines, one crate line and three cap 
injection lines. 

The  production  lines  operated  at  83.7%  of 
installed capacity in injection, 31.4% in blow 
molding, 78.3% in crates and 36.4% in plastic 
caps. 

Sales  by  format  during  2023  totaled  21.23 
million  Ref  PET  bottles  and  813  million 
preforms  for  nonreturnable  bottles,  0.6 
million crates and 435.7 million plastic caps.  

 > Embotelladora  del  Atlántico  S.A.,  
Coca-Cola 
Femsa  S.A.,  Paraguay 
Refrescos S.A., Reginald Lee S.A., Grupo 
Arca,  Embotelladora  Andina  Chile  S.A., 
Montevideo  Refrescos  S.A.,  Envases 
CMF S.A., Embol S.A.. 

 > Embotelladora  del  Atlántico  S.A., 
Reginald Lee S.A., and Grupo Arca each 
individually  account  for  at  least  10%  of 
total sales. 

Main suppliers

 < Resin: DAK Américas Argentina S.A., 

Petroquímica Cuyo S.A, PBB Polisur S.A., 
Dow Chamical, GC Marketing Solution 
CL, Borealis AG. 

 < Coloring: Arcolor, Clariant, 

Concentrados y Compuestos S.A., Julio 
Garcia S.A.

 < Packaging: Argencraf S.A., Nem S.A., 
Afema S.A., Fadecco-Cartocor S.A.
 < Electric Power: Edenor S.A., Cammesa, 

Termoandes S.A.  

1: Subsidiary

Through an agreement with The Minute Maid Co. and Coca-Cola de Chile S.A., VJ S.A. produces 
mainly nectars, fruit juices, fantasy and isotonic drinks under the brands Andina del Valle (fruit 
juices and nectars), Kapo (fantasy drink), Powerade (isotonic drink) and Glaceau Vitamin Water 
(flavored  water  with  added  vitamins  and  minerals),  as  well  as  Guallarauco  products  (juices 
and  nectars). Andina  del Valle  juice  brands  are  commercialized  in Tetra  Pak  containers  and 
returnable and nonreturnable glass bottles. Kapo is sold in sachets, Glaceau Vitamin Water in 
non-returnable PET bottles, Powerade in non-returnable PET bottles and Guallarauco in Tetra 
Pak and non-returnable PET bottles. 

In January 2011, the juice production business was restructured, allowing the other Coca-Cola 
bottlers in Chile to participate in the ownership of VJ S.A. As a result of the merger between 
Embotelladoras Coca-Cola Polar S.A. and Embotelladora Andina S.A. materialized on October 
1, 2012, the ownership structure of VJ S.A. was modified in November 2012, as follows: Andina 
Inversiones  Societarias  SpA.  owns  50%,  Embonor  S.A.  owns  35%  and  Embotelladora Andina 
S.A. owns 15%.  

Production and distribution  

Principal clients 

VJ  S.A.  operates  one  production  plant 
located in Renca (Santiago), where it has 12 
lines for the production of Andina del Valle, 
Powerade,  Glaceau  Vitamin  Water,  KAPO, 
Guallarauco  and  Fastlyte.  The  average 
capacity utilization during 2023 was 60%.

In  Chile,  VJ  S.A.  products  are  distributed 
in 
exclusively  by  Coca-Cola  bottlers 
the  country,  in  each  of  their  respective 
franchises. 

Embotelladora Andina S.A., Comercializadora 
Novaverde S.A. and Coca-Cola Embonor S.A. 
are  the  main  clients,  each  one  individually 
concentrating  at  least  10%  of  total  sales. 
In  Chile,  VJ  S.A.’s  products  are  distributed 
exclusively  by  Coca-Cola  bottlers  in  the 
country, in each of their respective franchises.

Main suppliers

 < Concentrate:  Coca-Cola de Chile S.A., Sapore S.A. 
 < Sweetener: Embotelladora Andina S.A.
 < Fruit Pulps: Comercializadora Tradecos Chile Ltda., Sucocitrico Cutrale Ltda. – Brasil, 

Aconcagua Foods S.A.

 < Containers and bottles: Tetra Pak de Chile Ltda., Envases CMF S.A., Alusa Chile S.A.
 < Caps: Sinea S.A., Alucaps Mexica de Occidente S.A de C.V, Importadora y Exportadora 

de embalajes SPA

 < Packaging material: Plásticos Arpoli Ltda., Corrupac S.A., Tetra Pak de Chile Ltda. 
 < Labels: Xu Yuan Packaging Technology Co., Resinplast S.A., Impregraf Ltda. 

Coca-Cola de Chile S.A. and Comercializadora Tradecos Chile Ltda. individually account for 
at least 10% of total purchases of raw materials. 

INTEGRATED ANNUAL REPORT 2023 
148

3

GRI 2-6

4

VITAL AGUAS S.A.

ENVASES CENTRAL S.A.

Through an agreement with The Coca-Cola Company, Vital Aguas S.A. prepares and packages 
the Vital  (mineral water)  and  Glaceau  SmartWater  (purified water)  brands  in  sparkling  and 
still  versions.  The Vital  mineral  water  brand  is  marketed  in  non-returnable  glass  and  non-
returnable  PET  bottles  and  the  Glaceau  SmartWater  brand  in  non-returnable  PET  bottles. 
As a result of the merger between Embotelladoras Coca-Cola Polar S.A. and Embotelladora 
Andina  S.A.  on  October  1,  2012,  the  ownership  structure  of Vital Aguas was  modified  as  of 
November 2012, as follows: Embotelladora Andina S.A. owns 66.5% and Embonor S.A. owns 
33.5%. 

The  company  mainly  produces  soft  drinks  (Coca-Cola,  Fanta  and  Sprite,  among  others), 
Aquarius flavored water, Andina del Valle nectars and Monster energy drink. These products 
are packaged in 350ml and 220ml cans for soft drinks and 473ml for energy drinks, in 250ml, 
500ml  and  1.5lt  PET  plastic  bottles  for  soft  drinks  and  flavored waters,  and  in  300ml,  1.5lt, 
1.75lt and 2lt PET plastic bottles for Andina del Valle nectars. Envases Central S.A. is owned by 
the bottlers of Coca-Cola products in Chile together with Coca-Cola de Chile. Andina owns 
59.27%, Embonor 34.31% and Coca-Cola de Chile 6.42%.

Production and distribution

Main suppliers

Vital  Aguas  operates  two  lines  for  the 
production  of  mineral  water  and  purified 
water  at  the  Chanqueahue  plant,  located 
in  the  municipality  of  Rengo  in  Chile.  In 
Chile,  Vital  Aguas’  products  are  distributed 
exclusively by Coca-Cola bottlers in each of 
their respective franchises.

Principal clients

Embotelladora  Andina  S.A.  and  Coca-Cola 
Embonor S.A.  each individually account for 
at least 10% of total sales.

 < Carbon dioxide: Linde Gas Chile S.A.
 < Labels: Resinplast S.A., Adhesol Ltda., 

Empack Flexible S.A. 

 < Packaging Material: Corrupac S.A., 

Smurfit Kappa de Chile S.A., Plastyverg 
Industrial Ltda.

 < Caps: Envases CMF S.A., Guala Closures 

Deutschland GmbH.

 < Containers (preforms): Envases CMF 

S.A., Cristalerías de Chile S.A.

individually  accounts 
Envases  CMF  S.A. 
for  at  least  10%  of  total  purchases  of  raw 
materials.

Production and distribution

Main suppliers

Envases  Central  operates  one  production 
plant in Santiago. In Chile, Envases Central’s 
products  are  distributed  exclusively  by 
Coca-Cola bottlers in the country in each of 
their respective franchises.

 < Concentrate: Coca-Cola de Chile S.A.
 < Aluminum Cans and Lids : Ball Chile S.A.
 < Fruit Pulps: VJ S.A.
 < Sweetener: Embotelladora Andina S.A.
 < Plastic Bottles and Caps: Envases CMF 

Principal clients

Embotelladora  Andina  S.A.  and  Coca-Cola 
Embonor S.A. each individually account for 
at least 10% of total sales.

S.A., Bericap S.A.

 < Labels: Adhesol Ltda., Multi-Color Chile 
S.A., Industrial y Comercial Solucorp.
 < Packaging material: Plásticos Arpoli 

Ltda., Corrupac S.A., Plastyverg Industrial 
Ltda. 

Coca-Cola  de  Chile  S.A.,  Ball  Chile  S.A.  y  VJ 
S.A. each individually account for at least 10% 
of total purchases of raw materials. 

5

ENVASES CMF S.A.

It is engaged mainly in the production of returnable and non-returnable bottles, preforms in 
returnable and non-returnable formats and caps. Since 2012, Envases CMF has been owned 
by Andina Inversiones Societarias S.A. (50%) and Embonor Empaques S.A. (50%).

Production and sales by format

Envases CMF operates one plant in Santiago for the production of bottles, preforms, caps, 
cases and other plastic containers. The plant has 17 preform injection lines, 11 blow molding 
lines, 18 conventional injection lines, 10 injection blow molding lines, 7 extrusion blow molding 
lines, 3 case lines and 3 cap lines.

Sales  by  format  during  2023  totaled  84.7  million  non-returnable  PET  bottles,  19.5  million 
returnable PET bottles, 921.2 million preforms for non-returnable bottles and 1,101.1 million 
products in conventional injection.

Principal clients

Main suppliers

 > Embotelladora  Andina  S.A.,  Coca-Cola 
Embonor  S.A.,  VJ  S.A.,  Vital  Aguas  S.A., 
Envases  Central  S.A.,  Nestlé  Chile  S.A., 
Unilever Chile S.A.

 > Embotelladora  Andina  S.A.,  and  Coca-
Cola  Embonor  S.A.  individually  account 
for at least 10% of total sales.

 < Resin: China Resources Corporation, Far 
Eastern New Century, Sanfame Group, 
Alpek Polyester, Muelhstein, Formosa 
Plastics.

 < Packaging: Dyntec Chile Ltda., Cartocor.
 < Energy: Enel Generación S.A.

China Resources Corporation and Sanfame 
Group  individually  account  for  at  least  10% 
of total purchases of raw materials.

INTEGRATED ANNUAL REPORT 2023149

MAIN USE 

Square meters

Property

Operation

Distribution Center / Warehouses

600

Third Parties

Andina executed by third party

Offices / Production of Soft Drinks / Distribution Center / Warehouses

102,708

PROPERTIES AND 
FACILITIES

CMF 6.4.I, 6.4.III

LOCATION

Azul 

Bahía Blanca

Bahía Blanca 

Bahía Blanca

Bahía Blanca 

Bariloche 

Commercial Office

Real Estate (parking lot)

Warehouses (M&F Palletizer -EDF deposit)

Offices / Distribution Center / Warehouses

Bialet Masse (Córdoba)

Real Estate

Bragado 

Commercial Office

Carlos Paz (Córdoba)

Commercial Office

Carmen de Patagones 

Commercial Office / Warehouses / Crossdocking

Offices / Distribution Center / Warehouses

Chacabuco

Chivilcoy 

Chivilcoy 

Commercial Office

Comodoro Rivadavia 

Offices / Distribution Center / Warehouses

Concepcion del Uruguay 

Commercial Office

Embotelladora  
del Atlántico S.A.

Concordia 

Córdoba

Commercial Office / Third party Distribution Center / Warehouses

Offices /Production of soft drinks and other still beverages / Distribution 
Center / Warehouses / Real estate 

959,585

Distribution Center / Warehouses

1,350

Third Parties

Andina executed by third party

903

73,150

1,400

2,495

880

38

270

1,600

25,798

72

7,500

118

1,214

Own

Leased

Own

Leased

Leased

Own

Leased

Leased

Leased

Own

Andina

Andina

Andina

Tercero

Andina

Not used

Andina

Andina

Andina

Andina

Leased

Leased

Leased

Andina

Andina

Andina

Leased

Andina executed by third party

Own

Own

Andina

Andina

Leased

Andina executed by third party

Leased

Leased

Leased

Leased

Andina

Andina

Andina

Andina

Leased

Andina executed by third party

Leased

Andina executed by third party

Leased

Andina executed by third party

Own

Andina

Third Parties

Andina executed by third party

Leased

Andina executed by third party

Third Parties

Andina executed by third party

Leased

Own

Leased

Leased

Andina

Andina

Andina

Andina

Córdoba (San Isidro)

Deposit / Offices / Cold equipment repair workshop

Córdoba

Córdoba

Córdoba

Córdoba

Córdoba

Córdoba

Córdoba

Deposit (Rigar)

Marketing and Cooling Deposit (Ricardo Balbín)

Galot and Lessen Deposit - Raw Materials - Finished product

Galot and Lessen Deposit-Finished product

Commercial offices (Dinosaurio Mall Alto Verde)

Cold deposit (Granate SRL)

Raw material deposit (Granate SRL)

Coronel Suarez 

Offices / Third party Distribution Center / Warehouses / Deposit

General Pico

General Roca

Gualeguaychu

Offices / Distribution Center / Warehouses

Distribution Center / Warehouses

Commercial Office / Warehouses

Junin (Buenos Aires)

Cross Docking

Junin (Buenos Aires)

Commercial Office

Mendoza

Mendoza

Mendoza

Offices / Distribution Center / Warehouses

Commercial Office

Cold deposit

8,808

6,270

2,500

2,800

8,400

357

1,500

4,720

1,000

15,525

2,800

2,392

995

108

36,452

520

4,240  (2,240 
m2 covered)

INTEGRATED ANNUAL REPORT 2023Embotelladora  
del Atlántico S.A.

LOCATION

Monte Hermoso

MAIN USE 

Real Estate

Neuquén

Neuquén

Neuquén

Olavarria 

Paraná 

Pehuajo 

Pergamino

Rio Gallegos

Rio Gallegos 

Rio Grande 

Offices / Distribution Center / Warehouses

Centenario Deposit / Offices

Commercial Office

Offices / Distribution Center / Warehouses

Commercial Office

Offices / Distribution Center / Warehouses

Offices / Cross Docking

Distribution Center / Warehouses

Distribution Center / Warehouses

Offices / Distribution Center / Warehouses

Río Cuarto (Córdoba)

Deposit / Distribution Center / Cross Docking

Río Cuarto (Córdoba)

Commercial Office

Rivadavia (Mendoza)*

Deposit

Rosario

Offices / Distribution Center / Warehouses / Parking Lot / Real Estate

Rosario (calle Casilda)

Deposit / Parking / Truck parking lot

Rosario (Comuna Alvear)

Cold deposit (Distribuidora Raymundo SRL)

San Francisco (Córdoba)

Commercial Office

San Juan

San Luis

San Nicolas 

Offices / Distribution Center / Warehouses

Commercial Office / Distribution Center / Warehouses

Commercial Office

San Rafael (Santa Fe)

Commercial Office

Santa Fe (Casilda)

Santa Fe 

Santa Rosa

Santo Tomé

Trelew* 

Trelew 

Commercial Office

Commercial Office

Distribution Center / Warehouses

Administrative Office / Distribution Center / Warehouses / Deposit

Offices / Production of Soft Drinks / Distribution Center / Warehouses

Warehouses

Tres Arroyos 

Offices / Crossdocking / Warehouses

150

Operation

Not used

Not used

Andina

Andina

Andina

Andina

Andina

Andina

Square meters

Property

Own

Own

Leased

Leased

Leased

Leased

Leased

Own

300

10,157

48,188

230

3,065

318

1,060

15,700

937

2,491

2,460

7,482

93

800

27,814

20,152

2,165

63

48,036

5,205

50

58

40

238

1,200

75,000

51,000

1,500

1,548

1,360

94

Leased

Andina executed by third party

Leased

Andina executed by third party

Leased

Own

Leased

Own

Own

Own

Andina

Third party

Andina

Not used

Andina

Andina

Leased

Andina executed by third party

Leased

Own

Own

Leased

Leased

Leased

Leased

Andina

Andina

Andina

Andina

Andina

Andina

Andina

Third Parties

Andina executed by third party

Own

Own

Leased

Leased

Leased

Leased

Andina

Andina

Andina

Andina

Andina

Andina

Ushuaia 

Ushuaia 

Venado Tuerto 

Villa Maria 

Villa Mercedes 

Offices / Distribution Center / Warehouses

Commercial Office

Commercial Office / Distribution Center / Warehouses

2,449

Third Parties

Andina executed by third party

Commercial Office

Commercial Office

125

70

Leased

Leased

Andina

Andina

INTEGRATED ANNUAL REPORT 2023Andina Empaques  
Argentina S.A.

LOCATION

Buenos Aires

Buenos Aires 

Buenos Aires 

LOCATION

Jacarepaguá 

151

MAIN USE 

Square meters

Property

Operation

Production of bottles, PET Preforms, Plastic Caps and Cases

Deposit adjoining the production plant 

Deposit adjoining the production plant 

27,520

1,041

940

Own

Leased

Leased

Andina

Andina

Andina

MAIN USE 

Square meters

Property

Operation

Duque de Caxias

Offices / Production of Soft Drinks / Distribution Center / Warehouses

2,243,953

Offices / Production of Soft Drinks / Distribution Center / Warehouses

249,470

Nova Iguaçu

Bangu

Distribution Center / Warehouses

Distribution Center

Campos dos Goytacazes

Distribution Center

Cabo Frio

Distribution Center

São Pedro da Aldeia 1

Distribution Center

Itaperuna

Caju 1

Caju 2

Caju 3

Cross Docking

Distribution Center

Distribution Center

Parking Lot

Rio de Janeiro 
Refrescos Ltda. 

Vitória (Cariacica)

Distribution Center

Cachoeiro do Itapemirim

Cross Docking

Ribeirão Preto 

Ribeirão Preto

Franca 

Mococa 

Araraquara 

São Paulo 

Offices / Production of Soft Drinks / Distribution Center / Warehouses

Real Estate

Distribution Center

Distribution Center

Distribution Center

Apartment

São Joao da Boa Vista 

Cross Docking

São Pedro da Aldeia 2 

Parking Lot

Nova Friburgo

Commercial Office / Cross Docking

Guarapari

Colatina

São Mateus

Rio das Ostras

Passos

Guarapari

Xerém

Anhanguera

Commercial Office

Commercial Office / Cross Docking

Commercial Office / Cross Docking

Commercial Office

Distribution Center

Commercial Office

Deposit

Deposit

Own

Own

Own

Own

Own

Own

82,618

44,389

36,083

1,985

10,139

Concession

2,500

4,866

8,058

7,400

93,320

8,000

238,096

279,557

32,500

33,669

11,658

69

20,773

6,400

350

218

3,840

2,007

527

8,500

218

10,000

57,162

Leased

Own

Own

Leased

Own

Leased

Own

Own

Own

Leased

Own

Own

Own

Concession

Leased

Leased

Leased

Leased

Leased

Leased

Leased

Leased

Leased

Andina

Andina

Andina

Andina

Andina

Andina

Andina

Andina

Andina

Andina

Andina

Andina

Andina

Andina

Andina

Andina

Andina

Andina

Andina

Andina

Andina

Andina

Andina

Andina

Andina

Andina

Andina

Andina

Andina

Andina

INTEGRATED ANNUAL REPORT 2023LOCATION

MAIN USE 

Square meters

Property

Operation

152

Offices / Production of Soft Drinks / Distribution Center / Warehouses

415,517

Renca 

Renca

Renca

Renca

Warehouses

Warehouses

Warehouses

Carlos Valdovinos 

Distribution Center / Warehouses

Puente Alto  

Maipú 

Bodega MCC

Colina

Chimba

Distribution Center / Warehouses

Distribution Center / Warehouses

Distribution Center / Warehouses

Distribution Center / Warehouses

Distribution Center / Warehouses

Embotelladora 
Andina S.A. 

Demetrop (Metropolitan Region)

Warehouses

Trailerlogistic (Metropolitan 
Region)

Warehouses

Monster (Metropolitan Region)

Warehouses

Rancagua 

San Antonio 

Antofagasta  

Antofagasta  

Calama 

Tocopilla 

Coquimbo 

Copiapó 

Ovalle 

Vallenar 

Illapel 

Punta Arenas 

Coyhaique 

Puerto Natales 

Distribution Center / Warehouses

Distribution Center / Warehouses

Offices / Production of Soft Drinks / Distribution Center / Warehouses

Warehouses

Distribution Center / Warehouses

Distribution Center / Warehouses

Offices / Distribution Center / Warehouses

Distribution Center / Warehouses

Distribution Center / Warehouses

Distribution Center / Warehouses

Distribution Center / Warehouses

Offices / Production of Soft Drinks / Distribution Center / Warehouses

109,517

Distribution Center / Warehouses

Distribution Center / Warehouses

5,093

850

55,562

11,211

46,965

106,820

68,682

45,833

9,280

6,550

1,000

n/a

n/a

n/a

25,920

19,809

34,729

8,028

10,700

562

31,383

26,800

6,223

5,000

n/a

Own

Own

Own

Own

Own

Own

Own

Leased

Leased

Leased

Leased

Leased

Leased

Own

Own

Own

Own

Own

Own

Own

Own

Own

Own

Leased

Own

Own

Leased

Andina

Andina

Andina

Andina

Andina

Andina

Andina

Andina

Andina

Andina

Andina

Andina

Andina

Andina

Andina

Andina

Andina

Andina

Andina

Andina

Andina

Andina

Andina

Andina

Andina

Andina

Andina

INTEGRATED ANNUAL REPORT 2023153

Vital Jugos S.A. 

LOCATION

Renca* 

MAIN USE 

Offices / Production of Juices

Square meters

Property

40,000

Own

Operation

Andina

Vital Aguas S.A. 

LOCATION

Rengo 

MAIN USE 

Offices / Production of Waters

Square meters

Property

346,532

Own

Operation

Andina

Envases  
Central S.A.

LOCATION

Renca

MAIN USE 

Offices / Production of Soft Drinks

Square meters

Property

 51,907 

Own

Operation

Andina

Re-Ciclar S.A.

LOCATION

Lampa

MAIN USE 

Square meters

Property

Offices / RPET Resin production (under construction)

 7,500 

Own

Operation

Andina

Paraguay 
Refrescos S.A.

LOCATION

San Lorenzo 

Coronel Oviedo 

Encarnación 

Ciudad del Este 

MAIN USE 

Square meters

Property

Operation

Offices / Production of Soft Drinks / Warehouses

Offices / Warehouses

Offices / Warehouses

Offices / Warehouses

 275,292 

 32,911 

 12,744 

 14,620 

Own

Own

Own

Own

Andina 

Andina 

Andina 

Andina 

INTEGRATED ANNUAL REPORT 2023BOTTLER 
AGREEMENTS

GRI 2-6 | CMF 6.2.VII

Coca-Cola Andina is a franchisee of The Coca-Cola Company 
pursuant  to  the  Bottler  Agreements  we  have  signed.  It  is 
through  them  that  the  Company  obtains  the  license  to 
produce and distribute The Coca-Cola Company’s branded 
products within its franchised territories in Argentina, Brazil, 
Chile  and  Paraguay.  The  maintenance  and  renewal  of 
these  bottling  agreements  are  essential  to  the  Company’s 
operations.

international 
The  Bottler  Agreements  are  standard 
agreements, which are renewed at the request of the bottler 
and at the sole discretion of The Coca-Cola Company. The 
Company cannot guarantee that these agreements will be 
renewed upon expiration or that they will be renewed under 
the same or better terms.

This agreement, as a license 
territory, includes the provinces 
of Córdoba, Mendoza, San Juan, 
San Luis, Entre Ríos, Chubut, Santa 
Cruz, Neuquén, Río Negro, La Pampa, 
Tierra del Fuego, Antarctica and South 
Atlantic Islands, as well as part of the 
provinces of Santa Fe and Buenos 
Aires.

The license for 
the territories in 
Argentina expires in 
September 2027.

154

This agreement, as a license 
territory, includes a large part of 
the state of Rio de Janeiro, the entire 
state of Espírito Santo and part of 
the states of São Paulo and Minas 
Gerais.

The license for the 
territories in Brazil 
expires in October 
2027.

In 2019, VJ S.A. and The Coca-Cola Company 
entered into a Bottler’s Agreement for beverage 
products whereby The Coca-Cola Company 
authorized VJ S.A. to produce, process and bottle 
products under certain brands, in containers previously 
approved by The Coca-Cola Company. Andina and 
Embonor hold the rights to acquire VJ S.A.’s products.

In 2019, The Coca-Cola Company and Vital Aguas 
S.A. entered into a Water Production and Bottling 
Agreement to prepare and bottle several types of 
water.

This agreement, as a license 
territory, includes the Metropolitan 
Region; the province of San Antonio, 
in the Valparaíso Region; the province of 
Cachapoal, including the commune of San 
Vicente de Tagua-Tagua, in the Libertador 
Bernardo O’Higgins Region; the Antofagasta 
Region; the Atacama Region; the Coquimbo 
Region; the Aysén del General Carlos Ibáñez 
del Campo Region; and the Magallanes and 
Chilean Antarctica Region.

This agreement, as a license 
territory, covers all of Paraguay.

The license for the 
Paraguayan territory 
expires in March 
2028.

The bottler 
agreement expires 
on December 31, 
2024.

The bottler  
agreement expires 
on December 31, 
2024.

INTEGRATED ANNUAL REPORT 2023DISTRIBUTION 
AGREEMENTS

GRI 2-6 | CMF 6.2.VI, 6.2.VII

Distribution  agreements 

in  Argentina,  Brazil, 

Chile  and  Paraguay  allow  for  the  distribution  of 
the  products  agreed  upon  in  those  agreements 
within each country’s license territories.

155

DISTRIBUTION AGREEMENTS BY 
COUNTRY

Argentina

 >

 >

 >

Alcoholic beverages commercialization agreement with Compañía 
Industrial Cervecera S.A., primarily for beers, ciders, and wines. This 
agreement was valid through June 12, 2023.

Energy  drinks  distribution  agreement  with  Monster  Energy 
Company,  entered  into  on  December  13,  2017.  The  duration  of 
the  contract  is  ten years,  automatically  renewable  for  successive 
periods of 5 years and provided certain conditions are met. 

Alcoholic beverages distribution agreement for the territory of the 
Provinces of Mendoza, San Juan and San Luis, entered into on June 
28, 2022 with Grupo Peñaflor S.A., effective until June 2026. 

Chile

 >

 >

 >

 >

 >

Energy  drinks  distribution  agreement  with  Monster  Energy 
Company,  entered  into  on  August  1,  2016.  The  duration  of  the 
agreement  is  10  years,  automatically  renewable  for  successive 
periods of 5 years and provided certain conditions are met. 

Alcoholic  beverages  distribution  agreement  with  Diageo  Chile 
Limitada,  primarily  for  spirits,  entered  into  on  April  26,  2018.  This 
agreement was renewed on January 17, 2023, for 5 years from that 
date until January 16, 2028.

Alcoholic  beverages  distribution  agreement    with  Cooperativa 
Agrícola y Pisquera Elqui Limitada and Viña Francisco de Aguirre 
S.A.,  mainly  for  distilled  beverages,  entered  into  on  August  21, 
2019.  The  duration  of  the  agreement  if  5  years,  renewable  upon 
compliance with certain conditions. 

Alcoholic beverages distribution agreement with Cervecería Chile 
S.A., mainly for beers, entered into on August 17, 2020. The duration 
of  the  agreement  is  5  years  from  November  1,  2020,  renewable 
upon compliance with certain conditions.

Alcoholic  beverages  distribution  agreement  with  Sociedad 
Anónima Viña Santa Rita, mainly for wines, entered into on August 
19, 2021. The duration of the agreement is 5 years from November 
2, 2021, renewable upon compliance with certain conditions.

THE DEVELOPMENT OF ANDINA’S 
CORPORATE PURPOSE IS NOT STRICTLY 
DEPENDENT ON THE EXISTENCE OF SPECIFIC 
PATENTS, WITH THE EXCEPTION OF THE 
CORRESPONDING ALCOHOL PATENTS. 
THE COMPANY POSSESSES ALL PERTINENT 
AND ESSENTIAL PERMITS, MUNICIPAL 
PATENTS, LICENSES, AND SANITARY 
AUTHORIZATIONS THAT ARE REQUIRED 
FOR ITS PROPER FUNCTIONING IN ALL 
PROCESSES, PROCEDURES, OPERATIONS, 
AND IN ACCORDANCE WITH ITS CORPORATE 
PURPOSE.

Brazil

 >

 >

 >

Energy  drinks  distribution  agreement  with  Monster  Energy 
Company,  entered  into  on  August  2,  2016.  The  duration  of  the 
contract  is  ten  years,  automatically  renewable  for  successive 
periods of 5 years and provided certain conditions are met. 

Alcoholic  beverages  distribution  agreement  with  Cervejarias 
Kaiser  Brasil  S.A.,  primarily  for  beers. This  agreement  is valid  until 
December 31, 2026.

Alcoholic beverages distribution agreement with Estrella de Galicia 
Importação  e  Comercialização  de  Bebidas  e  Alimentos  Ltda., 
primarily for beers. This agreement is valid until September 3, 2033. 

 > Distribution agreement with Campari do Brasil Ltda., to distribute a 
portion of the Campari product portfolio throughout the franchise 
territory. This agreement is valid until December 31, 2026. 

 > On August 9, 2023, Andina Brazil signed a Distribution Agreement 
with Perfetti Van Melle with an expiration date of August 9, 2028, 
authorized by the Framework Agreement signed by the Coca-Cola 
Brazil system in July 2022, to distribute the Perfetti Van Melle brand 
portfolio throughout Brazil.

Paraguay

 >

 >

Energy  drinks  distribution  agreement  with  Monster  Energy 
Company,  entered  into  on  May  11,  2018.  The  duration  of  the 
agreement  is  10  years,  automatically  renewable  for  successive 
periods of 5 years and provided certain conditions are met. 

In  October  2022,  PARESA  and  Cervepar  S.A.  signed  a  5-year 
Logistics  and  Sales  Framework  Agreement,  and  in  this  context, 
as  of  September  2023,  PARESA  began  distributing  alcoholic 
beverages,  mainly  beers  under  the  Brahma,  Budweiser  66,  and 
Skol  brands,  among  others,  in  the  departments  of  Caazapá  and 
Concepción.

INTEGRATED ANNUAL REPORT 2023156

8

Financial 
Statements

INTEGRATED ANNUAL REPORT 2023157

MATERIAL 
EVENTS

CMF 9

The  Material  Events  and  their  effects  for  the 
reporting period from January 1 to December 31, 
2023 are as follows: 

1

March

NOTICE OF REMOTE 2023 GSM
On March 1, 2023, the CMF was informed of the following:

The  following  was  resolved,  among  other  matters,  at  a 
Company’s  Regular  Board  of  Directors’  Meeting  held  on 
February 28, 2023:

1.  To convene a General Shareholders Meeting for April 20, 
2023, at 10:00 a.m. (the “Meeting”), which will be carried 
out  100%  remotely  from  the  Company’s  offices  located 
at Av.  Miraflores  9153,  Renca,  Metropolitan  Region. The 
aforementioned  in  accordance  with  the  provisions  of 
General Rule No. 435 and Circular No. 1141.

2.  The  matters  to  be  discussed  at  the  Meeting  shall  be 
those  required  for  this  type  of  meetings,  including, 
among others, to ratify the interim dividends paid against 
2022 earnings and approve, the distribution of profits and 
the distribution of new dividends as described below:

1. 

 A first dividend for the following amounts:

a)  Ch$29  (twenty-nine  Chilean  Pesos)  per  Series A 

Shares and;

b)  Ch$31.9 (thirty-one point nine Chilean Pesos) per 

Series B Shares.

If  the  Shareholders’  Meeting  approves  the  payment 
of  the  aforementioned  new  dividends,  they  will  be 
paid beginning on May 9th, 2023.

2.  A second dividend for the following amounts:

c)  Ch$50  (fifty  Chilean  Pesos)  per  Series  A  Shares 

and;

d)  Ch$55  (fifty-five  Chilean  Pesos)  per  Series  B 

Shares.

If  the  Shareholders’  Meeting  approves  the  payment  of  the 
aforementioned new dividends, they will be paid beginning 
on May 26th, 2023.

The  Shareholders’  Registry  will  close  on  the  fifth  business 
day prior to the respective payment date, for payment of the 
dividends indicated above.

INTEGRATED ANNUAL REPORT 2023 
20

April

2023 GSM RESOLUTIONS
On April 20, 2023, the CMF was informed of the following:

The  following  resolutions  were  adopted  at  the  General 
Shareholders’ Meeting held on April 20, 2023, among others:

1.  The  approval  of  the  Annual  Report,  the  Statement  of 
Financial  Position  and  the  Financial  Statements  for  the 
year  2022;  as  well  as  the  Report  of  the  Independent 
Auditing  Firm  with  respect  to  the  mentioned  Financial 
Statements;

2.   The  approval  of  earnings  distribution  and  dividend 

payments;

3.   The  approval  of  the  Company’s  dividend  distribution 
policy and the distribution and payment procedures;

4.   The approval of compensation for Directors and members 
of  the  Culture,  Ethics  and  Sustainability  Committee, 
the  Executive  Committee,  the  Directors’  Committee 
pursuant to Article 50 bis of Chilean Corporate Law and 
members of the Audit Committee established pursuant 
to  the  Sarbanes-Oxley  Act;  the  annual  report  of  the 
Directors’ Committee and the expenses incurred by the 
Board and the Directors’ Committee;

5.   The 

appointment 

PricewaterhouseCoopers 
Consultores,  Auditores  y  Compañía  Limitada  as  the 
Company’s Independent Auditing Firm for the year 2023;

of 

6. 

 The appointment of the following companies as Rating 
Agencies  for  the  year  2023:  Fitch  Chile  Clasificadora 
de  Riesgo  Limitada  and  International  Credit  Rating 
Clasificadora  de  Riesgo  Limitada  as 
rating 
agencies; and Fitch Ratings, Inc. and S&P Global Ratings 
as international rating agencies;

local 

7.   The approval of the report on Board resolutions allowing 
related  party  transactions  in  accordance  with  Articles 
146  and  forward  of  Chilean  Corporate  Law,  regarding 
transactions  that  took  place  after  the  last  Ordinary 
Shareholders’ Meeting; and

158

31

May

RESIGNATION OF DIRECTOR MARCO ANTONIO 
ARAUJO:
On May 31, 2023, the CMF was informed of the following:

During  the  regular  session  held  yesterday,  the  Board  of 
Directors  of  the  Company  was  notified  of  the  resignation 
of  Mr.  Marco  Antonio  Araujo  as  director.  This  resignation 
responds to personal reasons and will be effective as of that 
date. 

The  Board  of  Directors,  along  with  thanking  Mr.  Araujo  for 
his  valuable  collaboration,  accepted  his  resignation  and 
appointed  Mr.  Luis  Felipe  Coelho  Duprat  Avellar  as  his 
replacement until the next General Shareholders’ Meeting.

8  The appointment of Diario Financiero as the newspaper 
where  notices  and  announcements  of  ordinary  and 
should  be 
shareholders’  meetings 
extraordinary 
published.

Regarding  number  2  above,  the  General  Shareholders’ 
Meeting approved to ratify the interim dividends paid against 
2022  earnings  and  approved  the  distribution  of  profits  and 
dividends as described below:

1.  A first, final, additional dividend No. 225, against 2022 

fiscal year earnings for the following amounts:

a)  Ch$29  (twenty-nine  Chilean  Pesos)  per  each 

Series A Share; and

b)  Ch$31,9 (thirty-one point nine Chilean Pesos) per 

each Series B Share.

The new dividend indicated above will be paid beginning on 
May 9th, 2023.

25

July

2.  A  second  final,  eventual  dividend  No.  226,  against 
accumulated earnings, for the following amounts:

c)  Ch$50  (fifty  Chilean  Pesos)  per  each  Series  A 

Share, and 

d)  Ch$55 (fifty-five Chilean Pesos) per each Series B 

Share.

The new dividend indicated above will be paid beginning on 
May 26th, 2023.

The  closing  date  of  the  Shareholders’  Registry  for  the 
payment  of  the  aforementioned  dividends  will  be  the  fifth 
business day prior to the respective payment start date.

DIVIDEND PAYMENT 227:
On July 25, 2023, the CMF was informed of the following:

INTERIM DIVIDEND

As authorized by the General Shareholders’ Meeting held on 
April 20, 2023, the Board of Directors during session held on 
July 25, 2023, agreed to distribute the following amounts as 
interim dividend: 

a.  Ch$29.0 (twenty-nine Chilean pesos) per each Series A 

Shares; and 

b.  Ch$31.9  (thirty-one  point  nine  Chilean  pesos)  per  each 

Series B Shares. 

This  dividend  will  be  paid  on  account  of  income  from 
the  2023  fiscal  year  and  will  be  available  to  shareholders 
beginning August 25, 2023. 

The  Shareholders’  Registry  will  close  on  the  fifth  business 
day prior to the payment date.

INTEGRATED ANNUAL REPORT 2023159

20

September

PLACEMENT OF FOREIGN BONDS: 
On September 20, 2023, the CMF was informed of the 
following:

As  of  this  date,  the  Company  has  placed  bonds  in  the 
public  market  in  Switzerland,  totaling  CHF  170,000,000 
(one hundred and seventy million Swiss francs) as principal 
amount, with a maturity date set for the year 2028.

In this regard, please find attached the form contained in the 
annex to Circular No. 1,072 of this Commission.

27

September

29

December

DIVIDEND PAYMENT 228:
On September 27, 2023, the CMF was informed of the 
following:

DIVIDEND PAYMENT 229: 
On December 29, 2023, the CMF was informed of the 
following:

INTERIM DIVIDEND

INTERIM DIVIDEND

As  authorized  by  the  General  Shareholders’  Meeting  held 
on April 20, 2023, the Board of Directors during session held 
on  September  26,  2023,  agreed  to  distribute  the  following 
amounts as interim dividend:

As  authorized  by  the  General  Shareholders’  Meeting  held 
on April 20, 2023, the Board of Directors during session held 
on  December  28,  2023,  agreed  to  distribute  the  following 
amounts as interim dividend:

a.  Ch$29.0 (twenty-nine Chilean pesos) per each Series A 

a .  Ch$32.0  (thirty-two  Chilean  pesos)  per  each  Series  A 

Shares; and

Shares; and

b.  Ch$31.9  (thirty-one  point  nine  Chilean  pesos)  per  each 

b.  Ch$35.20  (thirty-five  point  two  Chilean  pesos)  per  each 

Series B Shares.

Series B Shares.

This  dividend  will  be  paid  on  account  of  income  from 
the  2023  fiscal  year  and  will  be  available  to  shareholders 
beginning October 26, 2023. The Shareholders’ Registry will 
close on the fifth business day prior to the payment date.

This  dividend  will  be  paid  on  account  of  income  from 
the  2023  fiscal  year  and  will  be  available  to  shareholders 
beginning January 25, 2024. 

The  Shareholders’  Registry  will  close  on  the  fifth  business 
day prior to the payment date.

INTEGRATED ANNUAL REPORT 2023160

SUMMARIZED FINANCIAL STATEMENTS - SUBSIDIARIES 

CMF 11

Year ended December 31, 2023 and 2022

EMBOTELLADORA ANDINA CHILE S.A.

VJ S.A. 

STATEMENT OF FINANCIAL POSITION

STATEMENT OF FINANCIAL POSITION

2023 (ThCh$)

2022 (ThCh$)

2023 (ThCh$)

2022 (ThCh$)

Assets

Current assets

Non-current assets

Total assets

Liabilities

Current liabilities

Non-current liabilities

Total liabilities

Equity

Capital

Reserves

Accumulated earnings

Total equity

INCOME STATEMENT

Operating income

Non-operating income

Income (loss) before taxes

Income tax expense

Profit (loss)

CASH FLOW STATEMENT

Operating cash flow

Investment cash flow

Financing cash flow

Effects of exchange rate variation on cash and cash 
equivalents

Cash and cash equivalents at the beginning of the 
period

Balance Cash and cash equivalents

10,921,093 

46,351,288 

57,272,381 

444,644 

7,905,386 

8,350,030 

862,025 

48,230,845 

49,092,870 

425,666 

6,349,129 

6,774,795 

36,569,067 

36,569,067 

12,353,284 

48,922,351

5,749,008 

42,318,075

8,391,811 

1,464 

8,393,275 

(1,789,000)

6,604,275 

7,065,795 

22,301 

7,088,096 

(390,365)

6,697,731 

19,157,434 

(19,157,435)

(1,644,211)

1,652,447 

0 

0 

9,999 

9,998 

0 

0 

1,763 

9,999 

Assets

Current assets

Non-current assets

Total assets

Liabilities

Current liabilities

Non-current liabilities

Total liabilities

Equity

Capital

Reserves

Accumulated earnings

Total equity

INCOME STATEMENT

Operating income

Non-operating income

Income (loss) before taxes

Income tax expense

Profit (loss)

CASH FLOW STATEMENT

Operating cash flow

Investment cash flow

Financing cash flow

Effects of exchange rate variation on cash and cash 
equivalents

Cash and cash equivalents at the beginning of the 
period

29,670,457 

19,914,658 

49,585,115 

20,549,744 

1,839,580 

22,389,324 

20,675,167 

496,584 

6,024,040 

27,195,791

1,663,161 

194,895 

1,858,056 

(202,652)

1,655,404 

27,190,770 

19,346,711 

46,537,481 

20,026,609 

1,228,226 

21,254,835 

20,675,167 

533,561 

4,073,918 

25,282,646

2,167,491 

53,270 

2,220,761 

417,035 

2,637,796 

2,366,967 

(2,365,286)

40,142 

2,131,716 

(4,362,318)

7,247 

(21,197)

(21,591)

2,740,413 

4,985,359 

Balance Cash and cash equivalents

2,761,039 

2,740,413 

INTEGRATED ANNUAL REPORT 2023161

VITAL AGUAS S.A. 

ENVASES CENTRAL S.A. 

STATEMENT OF FINANCIAL POSITION

STATEMENT OF FINANCIAL POSITION

2023 (ThCh$)

2022 (ThCh$)

2023 (ThCh$)

2022 (ThCh$)

Assets

Current assets

Non-current assets

Total assets

Liabilities

Current liabilities

Non-current liabilities

Total liabilities

Equity

Capital

Reserves

Accumulated earnings

Total equity

INCOME STATEMENT

Operating income

Non-operating income

Income (loss) before taxes

Income tax expense

Profit (loss)

CASH FLOW STATEMENT

Operating cash flow

Investment cash flow

Financing cash flow

Effects of exchange rate variation on cash and cash 
equivalents

Cash and cash equivalents at the beginning of the 
period

7,064,592 

5,272,662 

12,337,254 

7,326,743 

5,516,881 

12,843,624 

5,061,917 

137,827 

5,199,744 

4,331,154 

12,533 

2,793,823 

7,137,510

498,002 

40,448 

538,450 

(35,744)

502,706 

324,349 

(296,251)

71,161 

(2,714)

6,073,685 

154,669 

6,228,354 

4,331,154 

19,675 

2,264,441 

6,615,270

811,284 

(292,164)

519,120 

72,506 

591,626 

322,449 

(283,497)

10,069 

(24,913)

2,139,157 

2,115,049 

Assets

Current assets

Non-current assets

Total assets

Liabilities

Current liabilities

Non-current liabilities

Total liabilities

Equity

Capital

Reserves

Accumulated earnings

Total equity

INCOME STATEMENT

Operating income

Non-operating income

Income (loss) before taxes

Income tax expense

Profit (loss)

CASH FLOW STATEMENT

Operating cash flow

Investment cash flow

Financing cash flow

Effects of exchange rate variation on cash and cash 
equivalents

Cash and cash equivalents at the beginning of the 
period

20,446,648 

21,015,727 

41,462,375 

16,775,490 

6,293,558 

23,069,048 

7,562,354 

557,298 

10,273,675 

18,393,327

2,398,977 

(147,363)

2,251,614 

(389,321)

1,862,293 

3,858,383 

(2,009,346)

28,232 

(2,646)

22,918,372 

22,057,335 

44,975,707 

21,712,326 

6,887,495 

28,599,821 

7,562,354 

579,875 

8,233,657 

16,375,886

2,548,326 

(139,851)

2,408,475 

46,234 

2,454,709 

5,766,359 

(6,104,356)

8,680 

(112,470)

3,182,270 

3,624,057 

Balance Cash and cash equivalents

2,235,702 

2,139,157 

Balance Cash and cash equivalents

5,056,893 

3,182,270 

INTEGRATED ANNUAL REPORT 2023162

TRANSPORTES ANDINA REFRESCOS LTDA.

SERVICIOS MULTIVENDING LTDA. 

STATEMENT OF FINANCIAL POSITION

STATEMENT OF FINANCIAL POSITION

2023 (ThCh$)

2022 (ThCh$)

2023 (ThCh$)

2022 (ThCh$)

Assets

Current assets

Non-current assets

Total assets

Liabilities

Current liabilities

Non-current liabilities

Total liabilities

Equity

Capital

Reserves

Accumulated earnings

Total equity

INCOME STATEMENT

Operating income

Non-operating income

Income (loss) before taxes

Income tax expense

Profit (loss)

CASH FLOW STATEMENT

Operating cash flow

Investment cash flow

Financing cash flow

Effects of exchange rate variation on cash and cash 
equivalents

Cash and cash equivalents at the beginning of the 
period

Balance Cash and cash equivalents

9,706,350 

36,605,771 

46,312,121 

22,797,589 

10,287,439 

33,085,028 

12,639,173 

(1,214,005)

1,801,925 

13,227,093

3,691,977 

(244,990)

3,446,987 

(905,369)

2,541,618 

25,961,884 

(23,885,364)

(2,075,997)

0 

3,210 

3,733 

10,375,126 

30,691,794 

41,066,920 

19,844,028 

9,255,097 

29,099,125 

12,639,173 

(1,788,753)

1,117,375 

11,967,795

3,205,972 

(28,814)

3,177,158 

(805,306)

2,371,852 

6,615,506 

(5,048,626)

(1,566,415)

0 

2,745 

3,210 

Assets

Current assets

Non-current assets

Total assets

Liabilities

Current liabilities

Non-current liabilities

Total liabilities

Equity

Capital

Reserves

Accumulated earnings

Total equity

INCOME STATEMENT

Operating income

Non-operating income

Income (loss) before taxes

Income tax expense

Profit (loss)

CASH FLOW STATEMENT

Operating cash flow

Investment cash flow

Financing cash flow

Effects of exchange rate variation on cash and cash 
equivalents

Cash and cash equivalents at the beginning of the 
period

Balance Cash and cash equivalents

1,754,841 

305,700 

2,060,541 

516,832 

25,946 

542,778 

862,248 

1,886 

653,629 

1,517,763

132,466 

3,567 

136,033 

(17,361)

118,672 

531,634 

(750,730)

313,512 

0 

50,943 

145,359 

1,525,191 

452,918 

1,978,109 

555,669 

24,572 

580,241 

862,248 

662 

534,958 

1,397,868

115,431 

13,850 

129,281 

11,510 

140,791 

661,973 

(425,109)

(317,730)

0 

131,809 

50,943 

INTEGRATED ANNUAL REPORT 2023163

ANDINA BOTTLING INVESTMENTS S.A.

ANDINA BOTTLING INVESTMENTS DOS S.A. 

STATEMENT OF FINANCIAL POSITION

STATEMENT OF FINANCIAL POSITION

2023 (ThCh$)

2022 (ThCh$)

2023 (ThCh$)

2022 (ThCh$)

Assets

Current assets

Non-current assets

Total assets

Liabilities

Current liabilities

Non-current liabilities

Total liabilities

Equity

Capital

Reserves

Accumulated earnings

Total equity

INCOME STATEMENT

Operating income

Non-operating income

Income (loss) before taxes

Income tax expense

Profit (loss)

CASH FLOW STATEMENT

Operating cash flow

Investment cash flow

Financing cash flow

Effects of exchange rate variation on cash and cash 
equivalents

Cash and cash equivalents at the beginning of the 
period

Balance Cash and cash equivalents

2,237,254 

586,909,727 

589,146,981 

2,690,419 

752,660,715 

755,351,134 

237,748 

0 

237,748 

682,542 

0 

682,542 

311,727,582 

(104,883,358)

382,065,009 

588,909,233

(498,834)

110,142,824 

109,643,990 

(9,766,576)

99,877,414 

311,727,582 

(22,357,349)

465,298,359 

754,668,592

(448,716)

113,025,673 

112,576,957 

(5,773,658)

106,803,299 

(3,620,868)

661,612 

0 

1,779,378 

149,022 

0 

2,653,506 

(1,485,734)

444,583 

138,833 

1,918 

444,583 

Assets

Current assets

Non-current assets

Total assets

Liabilities

Current liabilities

Non-current liabilities

Total liabilities

Equity

Capital

Reserves

Accumulated earnings

Total equity

INCOME STATEMENT

Operating income

Non-operating income

Income (loss) before taxes

Income tax expense

Profit (loss)

CASH FLOW STATEMENT

Operating cash flow

Investment cash flow

Financing cash flow

81,370,532 

343,263,453 

424,633,985 

420,202,850 

273,509,225 

693,712,075 

63,232 

0 

63,232 

287,279 

(61,947)

225,332 

466,474,897 

466,474,897 

(119,221,037)

(152,875,392)

77,316,893 

424,570,753

379,887,238 

693,486,743

(495,203)

110,457,910 

109,962,707 

(5,737,246)

104,225,461 

(362,901,924)

930,705 

356,394,800 

(445,302)

91,744,667 

91,299,365 

(5,356,076)

85,943,289 

205,319 

0 

0 

Effects of exchange rate variation on cash and cash 
equivalents

Cash and cash equivalents at the beginning of the 
period

Balance Cash and cash equivalents

5,458,641 

(73,891)

137,351 

19,573 

5,923 

137,351 

INTEGRATED ANNUAL REPORT 2023164

ANDINA INVERSIONES SOCIETARIAS SPA.

RIO DE JANEIRO REFRESCOS LTDA.

STATEMENT OF FINANCIAL POSITION

STATEMENT OF FINANCIAL POSITION

2023 (ThCh$)

2022 (ThCh$)

2023 (ThCh$)

2022 (ThCh$)

Assets

Current assets

Non-current assets

Total assets

Liabilities

Current liabilities

Non-current liabilities

Total liabilities

Equity

Capital

Reserves

Accumulated earnings

Total equity

INCOME STATEMENT

Operating income

Non-operating income

Income (loss) before taxes

Income tax expense

Profit (loss)

CASH FLOW STATEMENT

Operating cash flow

Investment cash flow

Financing cash flow

Effects of exchange rate variation on cash and cash 
equivalents

Cash and cash equivalents at the beginning of the 
period

Balance Cash and cash equivalents

970,965 

35,162,511 

36,133,476 

1,291,078 

36,937,698 

38,228,776 

25,116 

0 

25,116 

30,082,325 

(32,166)

6,058,203 

36,108,362

(3,148)

3,248,327 

3,245,179 

(24,272)

3,220,907 

(37,909)

0 

0 

829 

46,049 

8,970 

9,418 

0 

9,418 

30,082,325 

15,237 

8,121,800 

38,219,362

(2,899)

4,166,020 

4,163,121 

(23,375)

4,139,746 

5,501 

0 

(105)

6,290 

34,362 

46,049 

Assets

Current assets

Non-current assets

Total assets

Liabilities

Current liabilities

Non-current liabilities

Total liabilities

Equity

Capital

Reserves

Accumulated earnings

Total equity

INCOME STATEMENT

Operating income

Non-operating income

Income (loss) before taxes

Income tax expense

Profit (loss)

CASH FLOW STATEMENT

Operating cash flow

Investment cash flow

Financing cash flow

Effects of exchange rate variation on cash and cash 
equivalents

Cash and cash equivalents at the beginning of the 
period

276,111,517 

651,665,020 

927,776,537 

383,021,239 

566,116,304 

949,137,543 

284,887,153 

300,646,803 

585,533,956 

140,642,493 

536,281,288 

676,923,781 

119,168,159 

8,169,875 

214,904,547 

342,242,581

112,822,687 

(17,704,155)

95,118,532 

(27,122,886)

67,995,646 

119,168,159 

(22,088,232)

175,133,835 

272,213,762

84,531,293 

(9,667,664)

74,863,629 

(21,342,331)

53,521,298 

118,389,616 

110,533,381 

(209,887,714)

58,391,224 

(42,173,211)

(3,064,412)

7,255,827 

497,193 

69,923,621 

56,272,827 

Balance Cash and cash equivalents

96,214,731 

69,923,621 

INTEGRATED ANNUAL REPORT 2023165

EMBOTELLADORA DEL ATLÁNTICO S.A.

ANDINA EMPAQUES ARGENTINA S.A. 

STATEMENT OF FINANCIAL POSITION

STATEMENT OF FINANCIAL POSITION

2023 (ThCh$)

2022 (ThCh$)

2023 (ThCh$)

2022 (ThCh$)

Assets

Current assets

Non-current assets

Total assets

Liabilities

Current liabilities

Non-current liabilities

Total liabilities

Equity

Capital

Reserves

Accumulated earnings

Total equity

INCOME STATEMENT

Operating income

Non-operating income

Income (loss) before taxes

Income tax expense

Profit (loss)

CASH FLOW STATEMENT

Operating cash flow

Investment cash flow

Financing cash flow

Effects of exchange rate variation on cash and cash 
equivalents

Cash and cash equivalents at the beginning of the 
period

79,240,262 

186,371,255 

265,611,517 

132,214,928 

243,866,619 

376,081,547 

105,077,757 

22,626,937 

127,704,694 

138,653,369 

23,668,595 

162,321,964 

3,782,900 

33,005,856 

101,118,067 

137,906,823

58,021,804 

(9,840,824)

48,180,980 

(24,332,539)

23,848,441 

3,782,900 

82,458,475 

127,518,208 

213,759,583

80,077,074 

(5,024,110)

75,052,964 

(37,463,176)

37,589,788 

28,627,766 

(22,193,349)

3,911,735 

57,486,703 

(38,889,708)

(41,768)

(20,057,831)

(11,644,764)

26,294,380 

19,383,917 

Assets

Current assets

Non-current assets

Total assets

Liabilities

Current liabilities

Non-current liabilities

Total liabilities

Equity

Capital

Reserves

Accumulated earnings

Total equity

INCOME STATEMENT

Operating income

Non-operating income

Income (loss) before taxes

Income tax expense

Profit (loss)

CASH FLOW STATEMENT

Operating cash flow

Investment cash flow

Financing cash flow

9,149,013 

9,397,856 

18,546,869 

4,907,443 

561,677 

5,469,120 

2,472,553 

(4,586,655)

15,191,851 

13,077,749

7,355,054 

(8,074,702)

(719,648)

(668,384)

(1,388,032)

3,702,349 

(2,228,164)

0 

16,481,794 

11,897,459 

28,379,253 

6,679,478 

915,427 

7,594,905 

2,472,553 

1,731,912 

16,579,883 

20,784,348

8,566,356 

(7,403,256)

1,163,100 

(1,188,196)

(25,096)

2,675,714 

(1,589,561)

0 

Effects of exchange rate variation on cash and cash 
equivalents

Cash and cash equivalents at the beginning of the 
period

(2,342,275)

(1,321,611)

2,977,610 

3,213,068 

Balance Cash and cash equivalents

16,582,701 

26,294,380 

Balance Cash and cash equivalents

2,109,520 

2,977,610 

INTEGRATED ANNUAL REPORT 2023166

TRANSPORTES POLAR S.A.

RE-CICLAR S.A.

STATEMENT OF FINANCIAL POSITION

STATEMENT OF FINANCIAL POSITION

2023 (ThCh$)

2022 (ThCh$)

2023 (ThCh$)

2022 (ThCh$)

Assets

Current assets

Non-current assets

Total assets

Liabilities

Current liabilities

Non-current liabilities

Total liabilities

Equity

Capital

Reserves

Accumulated earnings

Total equity

INCOME STATEMENT

Operating income

Non-operating income

Income (loss) before taxes

Income tax expense

Profit (loss)

CASH FLOW STATEMENT

Operating cash flow

Investment cash flow

Financing cash flow

Effects of exchange rate variation on cash and cash 
equivalents

Cash and cash equivalents at the beginning of the 
period

Balance Cash and cash equivalents

8,264,102 

9,076,514 

17,340,616 

7,688,036 

3,148,022 

10,836,058 

1,619,315 

4,040,195 

845,048 

6,504,558

10,719,499 

(989,068)

9,730,431 

(2,645,881)

7,084,550 

10,914,550 

(8,860,985)

(2,053,762)

(113)

903 

593 

7,533,502 

7,350,176 

14,883,678 

6,990,804 

1,722,007 

8,712,811 

1,619,315 

4,232,666 

318,886 

6,170,867

10,590,624 

(2,128,837)

8,461,787 

(1,364,595)

7,097,192 

3,961,181 

(3,858,772)

(102,061)

0 

555 

903 

Assets

Current assets

Non-current assets

Total assets

Liabilities

Current liabilities

Non-current liabilities

Total liabilities

Equity

Capital

Reserves

Accumulated earnings

Total equity

INCOME STATEMENT

Operating income

Non-operating income

Income (loss) before taxes

Income tax expense

Profit (loss)

CASH FLOW STATEMENT

Operating cash flow

Investment cash flow

Financing cash flow

Effects of exchange rate variation on cash and cash 
equivalents

Cash and cash equivalents at the beginning of the 
period

6,613,813 

26,500,107 

33,113,920 

1,596,354 

9,403,691 

11,000,045 

7,746,698 

12,476,145 

20,222,843 

569,435 

9,179,977 

9,749,412 

21,000,000 

10,700,000 

0 

1,113,875 

22,113,875

0 

(226,569)

10,473,431

(383,942)

1,047,392 

663,450 

(26,879)

636,571 

(72,923)

(313,841)

(386,764)

0 

(386,764)

(1,227,541)

(13,050,113)

9,705,507 

310,593 

(6,567,829)

12,274,732 

0 

0 

7,432,354 

1,414,858 

Balance Cash and cash equivalents

2,860,207 

7,432,354 

INTEGRATED ANNUAL REPORT 2023167

PARAGUAY REFRESCOS S.A.

RED DE TRANSPORTES COMERCIALES LTDA.

STATEMENT OF FINANCIAL POSITION

STATEMENT OF FINANCIAL POSITION

2023 (ThCh$)

2022 (ThCh$)

2023 (ThCh$)

2022 (ThCh$)

Assets

Current assets

Non-current assets

Total assets

Liabilities

Current liabilities

Non-current liabilities

Total liabilities

Equity

Capital

Reserves

Accumulated earnings

Total equity

INCOME STATEMENT

Operating income

Non-operating income

Income (loss) before taxes

Income tax expense

Profit (loss)

CASH FLOW STATEMENT

Operating cash flow

Investment cash flow

Financing cash flow

Effects of exchange rate variation on cash and cash 
equivalents

Cash and cash equivalents at the beginning of the 
period

81,710,657 

277,112,895 

358,823,552 

72,297,644 

269,314,097 

341,611,741 

44,297,696 

18,552,180 

62,849,876 

40,454,954 

16,451,513 

56,906,467 

9,904,604 

164,927,760 

121,141,312 

295,973,676

55,775,158 

(2,588,230)

53,186,928 

(6,003,229)

47,183,699 

9,904,604 

156,883,356 

117,917,314 

284,705,274

50,579,364 

828,634 

51,407,998 

(5,853,395)

45,554,603 

18,256,542 

(19,936,603)

0 

24,568,062 

(18,135,556)

(462,602)

(165,121)

(1,507,161)

41,294,709 

36,831,966 

Assets

Current assets

Non-current assets

Total assets

Liabilities

Current liabilities

Non-current liabilities

Total liabilities

Equity

Capital

Reserves

Accumulated earnings

Total equity

INCOME STATEMENT

Operating income

Non-operating income

Income (loss) before taxes

Income tax expense

Profit (loss)

CASH FLOW STATEMENT

Operating cash flow

Investment cash flow

Financing cash flow

Effects of exchange rate variation on cash and cash 
equivalents

Cash and cash equivalents at the beginning of the 
period

Balance Cash and cash equivalents

39,449,527 

41,294,709 

Balance Cash and cash equivalents

6,130,985 

1,315,052 

7,446,037 

4,225,097 

524,166 

4,749,263 

2,200,313 

(104,565)

601,026 

2,696,774

936,260 

(127,729)

808,531 

(206,323)

602,208 

137,356 

(39,679)

0 

0 

865,717 

963,394 

5,594,525 

1,910,446 

7,504,971 

4,445,516 

860,324 

5,305,840 

2,200,313 

0 

(1,182)

2,199,131

(263,220)

(276,721)

(539,941)

115,266 

(424,675)

(413,899)

(22,947)

0 

0 

1,302,563 

865,717 

INTEGRATED ANNUAL REPORT 2023168

CONSOLIDATED 
FINANCIAL 
STATEMENTS

CMF 11

THESE FINANCIAL STATEMENTS ARE AVAILABLE AT:

INTEGRATED ANNUAL REPORT 2023169

9

ESG 
indicators and 
standards

INTEGRATED ANNUAL REPORT 2023170

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VALUE CHAIN PROCESS

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IMPACT AND 
MATERIALITY MATRIX

GRI 2-25, 3-3

CATEGORY

MATERIAL SUBJECT

IMPACT

Sustainable leadership

Our Corporate Governance system and 
management become an essential part of 
creating value not only for shareholders, but 
for all our stakeholders. This issue is the 
foundation on which the organizational 
culture is built, allowing us to perform well.

Circular perspective

We are committed to managing initiatives and 
projects that allow us to continue reducing 
the impact of packaging on the environment. 
Returnable packaging and environmental 
stewardship are at the core of our packaging 
strategy, along with collection, recycling and 
reduction.

Water awareness

At Coca-Cola Andina we are aware and 
careful in the use of this resource. We seek to 
reduce our water consumption continuously 
and permanently and to protect local water 
sources for future generations.

Market leadership, growth and cost control

Cost and resource efficient operation

Geopolitical context of countries and 
markets

Sustainable strategy and the ESG view of 
the business

Geopolitical uncertainties in the markets in which we operate

Responsible business and sustainable value creation

Regulatory compliance and business ethics

Regulatory compliance, anti-corruption and free competition policy and adaptation to 
regulatory changes

Digital transformation and innovation

Incorporating innovation and new technologies for a more efficient operation

Returnability, circular economy and 
packaging

Waste management and responsible use of 
resources

Water management and water scarcity

Circularity, recovery, returnability and packaging life-cycle management

Use of packaging materials can have a negative impact on the environment, especially 
if they are not properly managed at the end-of-life stage.

Efficient packaging design can reduce environmental impact and generate cost 
savings.

Waste generation in the operation

Fresh water consumption (for human consumption), including water consumption in 
water-stressed areas

Water reuse and recirculation in production processes: Improving water management 
through efficiency, recycling and proper disposal can reduce operating costs.

Effluent discharge: Inadequate wastewater treatment can generate negative impacts on 
the environment and affect the reputation of the entity.

Programs for safe access to water in communities

Generation of direct greenhouse gas (GHG) emissions of Scope 1

Climate Action

We take actions to reduce GHG emissions 
andmanage the carbon footprint throughout 
the value chain.

Climate change and emissions

Fuel use efficiencies: Reduces costs and mitigates exposure to fossil fuel price volatility.

Promoting energy transition and the use of 
renewable energies

Use of fossil fuels in vehicles and refrigeration: May increase dependence on 
non-renewable resources and contribute to climate change.

Significant energy consumption: High energy demand in manufacturing facilities, 
distribution centers and warehouses generates negative environmental impacts, 
including climate change and pollution.

Energy efficiency and use of renewable energy: Contributes to the reduction of 
environmental impacts by using cleaner and more sustainable energy sources.

Diverse, confident and committed team

At Coca-Cola Andina we seek to provide our 
employees with the best place to work, 
convinced that happiness at work is 
fundamental for the development of our 
activities, the well-being of our people, 
economic growth and the success of the 
organization.

Well-being, benefits and work environment

Promoting purpose, culture management and healthy work environment

Promoting diversity, gender equity and 
inclusion

Promoting diversity, managing inclusion and equitable compensation at all levels

Employee health and safety

Compliance and promotion of safety for our employees

Labor and union relations

Transparent labor relations and collective bargaining

Talent attraction, retention and development

Employee development, attraction of new talent and retention of internal talent

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D

INTEGRATED ANNUAL REPORT 2023 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CATEGORY

MATERIAL SUBJECT

IMPACT

Breadth of portfolio and value strategy

Development of products with improved nutritional value: Opportunities to develop 
products with improved nutritional value and meet consumer demand.

Portfolio, quality and nutrition

We are working to expand our portfolio and 
offer consumers a wider variety of 
greattasting beverages, including more 
low-sugar and sugar-free options and 
reformulations of our products.

Nutrition and healthy lifestyles

Product health and safety

Supply chain management

Together with TCCC, we work in partnership 
with our suppliers to respect and protect the 
human rights of all those who work in our 
supply chain. We have a supplier code of 
conduct and seek to ensure that our 
suppliers respect it and have a positive 
impact in the countries where we operate.

Responsible sourcing (supply chain 
management)

Health and nutrition products, including lower sugar and healthier beverages.

Changes in consumer perceptions of health impacts and industry products, which 
could lead to changes in purchasing decisions.

Regulations and taxes on high-sugar products: Efforts to reduce obesity through 
regulations or taxes on sugar-sweetened beverages may affect the industry’s 
profitability and demand for its products in the future.

Concerns about other commonly used ingredients: The potential for adverse health 
effects related to artificial sweeteners and other ingredients may raise additional 
concerns and increase the potential for litigation or regulation.

Product quality, safety and excellence

Environmental and social impacts of ingredient supply chain

Supply chain disruption: Supply chain disruption can reduce revenues and negatively 
affect market share if alternatives are not found for major suppliers

Supply disruptions: Exposure to resource scarcity factors may result in supply 
disruptions, affecting the entity’s ability to operate efficiently and meet market demand.

Input scarcity risks: Climate change, water scarcity and land use restrictions may 
present risks to the entity’s long-term ability to source essential ingredients.

Price volatility: Price fluctuation due to supply availability, affected by factors such as 
climate change and resource scarcity, can negatively affect the entity’s profitability.

Human rights in the supply chain: Problems related to labor practices, environmental 
responsibility, ethics or supplier corruption can negatively affect an entity’s reputation 
and diminish consumer confidence.

Greater transparency in labeling: Responding to consumer demand for greater 
transparency in labeling can build trust and brand loyalty.

Compliance with labeling regulations: Complying with labeling regulations can avoid 
penalties or litigation and maintain a good reputation with regulators and consumers.

Customer proximity

Our proximity to our customers allows us to 
achieve their constant development and 
reach the highest levels of service. We 
measure and manage the variables that have 
an impact on their satisfaction, address their 
concerns and requirements, and carry out 
innovations, especially in the area of 
digitalization.

Connection with the communities

At Coca-Cola Andina we undertake this 
responsibility, developing relationship 
programs with our nearby communities that 
allow us to generate a real impact on people’s 
quality of life.

Customer relations and satisfaction

Service level and customer satisfaction

Economic development, employment and 
local entrepreneurship

Sales channels and geographic coverage

Innovation. Digitalization. Promotion of e-commerce

Economic and social development of local communities

Local hiring

Relationship with communities, donations 
and public-private partnerships

Territorial relations and dialogue with communities

+: POSITIVE IMPACTS / -: NEGATIVE IMPACTS
G: GOVERNANCE DOMAINS / S: SOCIAL DOMAINS / E: ENVIRONMENTAL DOMAINS

171

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INTEGRATED ANNUAL REPORT 2023 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ESG IMPACT TABLES AND 
INDICATORS

MARKET & PORTFOLIO

ISO 9001

ISO 14001

ISO 45001

FSSC 22000 / 
HACCP

Certifications
GRI 403-1; 416-1; 417-1 

Montecristo Plant

Bahía Blanca Plant

Trelew Plant

Ribeirão Preto Plant

Jacarepaguá Plant

Duque de Caxias Plant

Renca Plant

Antofagasta Plant

Punta Arenas Plant

Asunción Plant

Quality: ISO 9001 / Environment: ISO 14001 / Health and Safety: ISO 45001; Food Safety: FSSC 22000 / HACCP

172

Useful life 
of assets
CMF 4.1

Assets

Buildings

Plant and equipment

Fixed and accessory installations

Furniture and fixtures

Vehicles

Information technology equipment

Other property, plant and 
equipment

Containers and cases

Range of years

15-80

5-20

10-50

4-5

4-10

3-5

3-10

1-8

Liters of beverage 
produced 
[m³]

Argentina

Brazil

Chile*

Paraguay

2020

2021

2022

2023

931,243,174

1,031,566,871

1,146,146,475

1,153,476,348

1,347,586,469

1,366,493,262

1,538,195,587

1,639,011,236

944,489,736

1,032,501,289

1,009,880,533

370,194,120

392,308,400

420,158,669

996,204,518

435,636,937

Total Main Subsidiaries

3,593,513,499

3,822,869,822

4,114,381,264

4,224,329,040

* Only Andina Chile

INTEGRATED ANNUAL REPORT 2023BRANDS AND MARKETS

CMF 6.2.I, 6.2.V

Soft drinks

Juices

Waters

 < Aquarius
 < Aquarius Zero 
Gasificada
 < Benedictino
 < Benedictino Sabores
 < Bonaqua Con Gas
 < Bonaqua Sin Gas
 < Crystal
 < Dasani
 < Glaceau Vitamin Water
 < Guallarauco Agua de 

Fruta
 < Vital

 < Andina Del Valle
 < Andina Del Valle Light
 < Andina Del Valle Fresh
 < Cepita
 < Cepita Fresh
 < Cepita Nutridefensas
 < Del Valle 100%
 < Del Valle Fresh
 < Del Valle Frut
 < Del Valle Mais
 < Del Valle Mais Light
 < Frugos Light/Sin 

azúcar/0%

 < Guallarauco Aloe Vera
 < Guallarauco Jugo
 < Guallarauco Limonada
 < Guallarauco Néctar
 < Kapo

 < Cantarina
 < Coca-Cola
 < Coca-Cola Light
 < Coca-Cola Plus Café
 < Coca-Cola Zero/Sin 

azúcar

 < Crush Light/Zero/Sin 

azúcar

Inca Kola
Inca Kola Zero

 < Fanta
 < Fanta Zero/Sin azúcar
 <
 <
 < Kuat
 < Nordic
 < Nordic Agua Tónica
 < Nordic Zero
 < Quatro Light/Liviana/

Zero/Sin azúcar

 < Schweppes
 < Schweppes Light/
Zero/Sin azúcar
 < Schweppes Tónica
 < Schweppes Tónica 

Light
 < Sprite
 < Sprite Zero/Sin azúcar

Other 
non-alcolic 
beverages

 < AdeS Frutales
 < AdeS Leches
 < Burn
 < Fastlyte
 < Guaraná Power
I9 Isotónico
 <
 < Leão Ice Tea
 < Leão Ice Tea Light/
Zero/Sin azúcar

 < Matte Leão
 < Matte Leão Zero
 < Monster
 < Monster Zero/Light/Sin 

azúcar
 < Powerade
 < Powerade Zero/Light/

Sin azúcar

 < Reign

173

In Argentina and during 2023, some beer brands were commercialized, such 
as Amstel, Heineken, Sol, Imperial, Palermo, Schneider, Kunstmann, Isenbeck, 
Miller,  Blue  Moon,  Grolsch, Warsteiner,  Iguana,  Salta  Cautiva  and  Santa  Fe, 
among others.; Wines and sparkling wines of the brands Alaris, Alma Mora, 
Colección  Privada,  Dadá,  Dolores,  Don  David,  El  Bautismo,  Elementos,  Fair 
for Life, Finca Las Moras, Fond de Cave, Los Árboles, Los Intocables, Navarro 
Correas,  Paz,  San  Telmo,  Suter,  Termidor,  Trapiche,  Blend  de  Extremos,  El 
Esteco, El Que Ríe Último Ríe Mejor, Finca Notables, Iscay Syrah, La Mascota, 
Medalla,  Origen,  Unánime;  Liquors  of  the  brands  Baileys,  Gin  Tanqueray, 
Vodka Smirnoff, Whisky J&B, Whisky Johnnie Walker, Whisky Old Parr, Whisky 
Vat-69,  Whisky  White  Horse,  Legui,  and  other  alcoholic  beverages  of  the 
brands Schweppes, Frizze and Smirnoff ICE.

In  Brazil  we  distribute  beers  of  the  brands  Bavaria,  Heineken,  Kaiser,  Sol, 
Therezópolis, Estrella Galicia, Eisenbahn, Tiger; Liquors of the brands Aperol, 
Bulldog,  Campari,  Cinzano,  Cynar,  Dreher,  Drury’S,  Old  Eight,  Sagatiba, 
Skyy, Bickens, Espolon, Frangelico, Wild Turkey; Wines and sparkling wines 
of  the  brand  Liebfraulmilch,  and  other  alcoholic  beverages  of  the  brands 
Schweppes, Jack Daniels & Coca-Cola, Lemon-Dou.

In  Chile  we  distribute    beers  of  the  brands  Budweiser,  Corona/Coronita/
Corona  Light,  Imperial,  Stella  Artois,  Becker,  Becks,  Cusqueña,  Báltica, 
Kilómetro  24.7,  Quilmes,  Bud  light,  Michelob  Ultra,  Modelo,  Pilsen  del  Sur, 
Malta  del  Sur,  Leffe,  Goose  Island,  Hoegaarden,  Baltica;  we  also  distribute 
Baileys,  Bourbon  Bulleit,  Gin  Tanqueray,  Ron  Cacique,  Ron  Pampero,  Ron 
Zacapa,  Sheridan’s, Tequila  Don Julio, Vodka  Ciroc, Vodka  Smirnoff, Whisky 
Bell’s, Whisky Buchanan’s, Whisky J&B, Whisky Johnnie Walker, Whisky Old 
Parr,  Whisky  Sandy  Mac,  Whisky  Singleton,  Whisky  Vat-69,  Whisky  White 
Horse, Pisco Monte Fraile, Pisco Hacienda La Torre, Pisco Alto del Carmen/
Alto del Carmen Ice, Pisco Capel/Capel Ice, Pisco Brujas de Salamanca, Pisco 
Artesanos del Cochiguaz, Ron Maddero, Gin Gordon, Lepac, Estrella del Elqui. 
Additionally, we distribute Wines and sparkling wines of the brands Prologo 
Late  Harvest,  Vino  Grosso,  Espumante  Francisco  de  Aguirre,  Espumante 
Sensus,  Espumante  Myla,  120,  Amaranta/Amaranta  Spritz,  Bodega  Uno, 
Cabernario,  Carmen,  Casa  Real,  Cavanza,  Doña  Paula,  Floresta,  Hermanos 
Carrera, Heroes, Invictas, Los Cardos, Medalla Real, Rita, Sangria Guay, Santa 
Rita, Stellar-Ice, Terra Andina, Pkdor, Bougainville, Cigar Box, Pewen, Secret 
Reserve, Triple C, and other alcoholic beverages of the brands Sour Inca de 
Oro, Jack Daniels & Coca-Cola.

In Paraguay we distribute beers of the brands Budweiser, Corona/Coronita/
Corona  Light,  Brahma,  Ouro  Fino,  Patagonia Amber,  Pilsen,  SKOL. We  also 
distribute other alcoholic products of the brand Mikes.

INTEGRATED ANNUAL REPORT 2023174

LOW SUGAR SEGMENTS AND NUTRITIONAL ADDITIVES

Kilocalories/liter of 
beverage sold
(Over NARTD volume sold) 

GRI 417-1

Andina Argentina

Andina Brazil

Andina Chile

Andina Paraguay

Total Coca-Cola Andina

2020

315.4

320.5

218.3

333.3

287.6

2021

295.6

309.4

209.0

322.6

275.0

2022

282.0

260.6

184.7

310.0

247.8

2023

274.4

258.4

180.7

305.8

244.1

Revenues by 
category 
[MUS$]

SASB FB-NB-260A.1

Revenues from non-caloric 
and low-caloric beverages

Revenues from beverages 
with no added sugar

Revenues from artificially 
sweetened beverages

2020

2021

2022

2023

629

93

329

729

122

407

840

144

467

984

174

531

Reformulated 
products
% Sales volume of reformulated 
products involving sugar 
reduction.

Andina Argentina

Andina Brazil

Andina Chile

Andina Paraguay

2020

2021

2022

2023

5.9%

3.7%

5.0%

1.0%

1.7%

6.3%

8.7%

4.8%

28.9%

0.3%

7.8%

2.0%

0.0%

1.5%

0.0%

2.7%

QUALITY AND EXCELLENCE: SENSORY ANALYSIS

Sensory Analysis: 
Number of trained 
panelists 
[quantity/year]

Argentina

Brazil

Chile

Paraguay

Total Coca-Cola Andina

Sensory Analysis: 
Percentage of 
products tested  
[% of products/year]

GRI 416-1

Argentina

Brazil

Chile

Paraguay

2020

2021

2022

2023

171

105

133

70

479

2020

100%

100%

100%

100%

108

108

136

70

422

2021

100%

100%

100%

100%

139

93

156

78

466

2022

100%

100%

100%

100%

116

113

167

77

473

2023

100%

100%

100%

100%

Total Coca-Cola Andina

100%

100%

100%

100%

Reformulated 
products
% Sales volume of products 
reformulated for other reasons* 
(excluding sugar reduction)

Andina Argentina

Andina Brazil

Andina Chile

2020

2021

2022

2023

0.7%

0.0%

0.0%

0.0%

11.0%

12.5%

0.0%

0.4%

0.1%

0.0%

11.7%

2.7%

0.4%

0.0%

Andina Paraguay

0.0%

0.0%

*Nutritional additives and fruit juices, among others.

INTEGRATED ANNUAL REPORT 2023175

CLIENT DEVELOPMENT

Number of clients
thousands of clients/year

CMF 6.2.IV

No client individually accounts 
for more than 10% of the sales 
made.

Considers clients serviced directly

Andina Argentina

Andina Brazil

Andina Chile

Andina Paraguay

2020

2021

2022

2023

65

87

64

43

66

87

67

49

68

84

70

52

66

85

68

53

Total Coca-Cola Andina

259

269

274

273

Consumer  
complaint rate 
Total operational claims x 
1,000,000) / Bottles sold.

GRI 2-25

Andina Argentina

Andina Brazil

Andina Chile

Andina Paraguay

Total Coca-Cola Andina

2020

2021

2022

2023

 3.9 

 4.6 

 8.5 

 0.5 

 5.3 

 3.2 

 3.4 

 5.6 

 0.4 

 3.9 

 2.3 

 2.5 

 5.5 

 0.4 

 3.5 

 2.5 

 2.9 

 6.2 

 0.4 

 3.8 

Percentage of client 
service via call-center

Claims

Orders (sales)

Requests (services, visits, 
etc.)

2020

2021

2022

2023

4.3%

6.2%

9.5%

6.1%

52.1%

37.3%

32.0%

24.2%

17.4%

15.9%

21.3%

17.7%

Inquiries

26.2%

40.5%

37.3%

52.0%

Total calls [#/year]

1,152,034

1,057,438

1,038,934

1,144,233

Total Sales Volume 
[M UC]

M UC = Millions of Unit Cases 
(unit of product used to 
measure volumes, equivalent to 
approximately 5,678 liters).

SASB FB-NB-000.A

Soft drinks

Waters

Juices and other 
non-alcoholic beverages

Beer and other alcoholic 
beverages*

2020

2021

2022

2023

Argentina

Brazil

Chile

Paraguay Argentina

Brazil

Chile

Paraguay Argentina

Brazil

Chile

Paraguay Argentina

Brazil

Chile

Paraguay

 145.2 

 205.5 

 153.8 

 55.1 

 157.4 

 204.3 

 168.6 

 57.6 

 169.8 

 224.5 

 166.1 

 59.9 

 162.3 

 238.1 

 160.8 

 62.2 

 12.0 

 17.9 

 41.1 

 6.5 

 14.1 

 18.6 

 51.0 

 7.8 

 16.4 

 20.4 

 57.4 

 8.7 

 16.8 

 24.6 

 59.1 

 8.7 

 9.5 

 18.8 

 33.9 

 4.8 

 13.1 

 22.0 

 47.9 

 4.9 

 15.1 

 28.5 

 54.5 

 5.8 

 14.9 

 32.4 

 49.4 

 6.5 

 0.0 

 23.0 

 7.5 

 - 

 0.0 

 21.5 

 39.5 

 - 

 0.1 

 4.7 

 41.7 

 - 

 0.3 

 5.8 

 40.5 

 0.2 

Total

 166.7 

 265.1 

 236.3 

 66.4 

 184.7 

 266.4 

 307.0 

 70.3 

 201.4 

 278.0 

 319.8 

 74.4 

 194.2 

 300.9 

 309.9 

 77.6 

* In Argentina, the volume of beer sold by order and on behalf of is not included.
Note: Total Coca-Cola Andina 2023: 50.11 million hectoliters sold.

INTEGRATED ANNUAL REPORT 2023176

Annual per capita 
consumption
Measured in number of 8 oz 
bottles/year.

Soft drinks

Waters

Juices and other 
non-alcoholic beverages

Beers and other alcoholic 
beverages

2020

2021

2022

2023

Argentina

Brazil

Chile

Paraguay Argentina

Brazil

Chile

Paraguay Argentina

Brazil

Chile

Paraguay Argentina

Brazil

Chile

Paraguay

 250.0 

 209.7 

 360.6 

 181.9 

 271.0 

 204.1 

 388.1 

 187.6 

 293.0 

 221.3 

 376.5 

 192.6 

 225.0 

 250.7 

 335.7 

 197.2 

 19.0 

 18.1 

 88.0 

 21.3 

 24.0 

 18.0 

 107.5 

 25.3 

 28.0 

 18.7 

 116.4 

 28.0 

 23.0 

 22.9 

 111.1 

 27.7 

 16.0 

 16.7 

 48.7 

 16.2 

 23.0 

 18.1 

 65.0 

 16.1 

 26.0 

 19.7 

 70.7 

 18.5 

 20.0 

 23.0 

 58.1 

 20.5 

 71.0 

 23.4 

 18.1 

 - 

 73.0 

 21.5 

 94.1 

 - 

 68.0 

 4.5 

 98.6 

 - 

 19.0 

 5.5 

 88.3 

 0.6 

Total

 356.0 

 267.9 

 515.3 

 219.4 

 391.0 

 261.7 

 654.8 

 228.9 

 415.0 

 264.2 

 662.2 

 239.1 

 287.0 

 302.1 

 593.2 

 246.0 

Soft drink sales  
by format
[SSD format UC/ SSD total UC]

2020

2021

2022

2023

Argentina

Brazil

Chile

Paraguay Argentina

Brazil

Chile

Paraguay Argentina

Brazil

Chile

Paraguay Argentina

Brazil

Chile

Paraguay

Multi-serving non-returnable

37.7%

58.2%

40.7%

42.8%

39.6%

60.4%

44.2%

41.4%

43.8%

62.4%

42.8%

43.5%

46.5%

61.5%

40.9%

44.8%

Multi-serving returnable 

54.1%

26.8%

44.5%

46.4%

50.1%

23.9%

37.7%

44.7%

43.8%

20.3%

35.7%

40.1%

40.8%

20.5%

38.0%

38.3%

Single-serving non-
returnable 

7.1%

12.0%

10.6%

8.3%

8.9%

12.3%

13.7%

11.0%

10.6%

13.7%

16.8%

13.4%

11.1%

14.3%

14.3%

13.8%

Single-serving returnable

SSD Post Mix

0.6%

0.5%

1.5%

1.5%

2.4%

1.8%

1.9%

0.7%

0.7%

0.8%

1.6%

1.7%

2.7%

1.8%

2.0%

1.0%

0.6%

1.2%

1.7%

1.9%

2.9%

1.8%

1.9%

1.2%

0.7%

1.1%

1.7%

2.0%

3.1%

3.7%

1.6%

1.4%

Mix Returnable SSD

54.7%

28.3%

47.0%

48.3%

50.8%

25.5%

40.4%

46.7%

44.4%

22.0%

38.6%

41.9%

41.4%

22.2%

41.1%

40.0%

SSD = Sparkling Softdrinks

Sales by channel 
[UC channel/total UC]

2020

2021

2022

2023

Argentina

Brazil

Chile

Paraguay Argentina

Brazil

Chile

Paraguay Argentina

Brazil

Chile

Paraguay Argentina

Brazil

Chile

Paraguay

Traditional (Mom & Pops)

36.5%

33.8%

54.0%

42.4%

34.3%

32.6%

49.8%

40.5%

34.9%

32.7%

46.4%

38.3%

33.0%

31.7%

46.1%

37.9%

Wholesales

Supermarkets

On-premise

36.3%

21.9%

11.5%

36.0%

33.4%

21.7%

13.5%

36.9%

32.1%

21.7%

12.9%

36.0%

27.9%

22.7%

11.4%

35.8%

23.1%

32.7%

24.5%

12.3%

26.7%

33.1%

26.3%

11.9%

26.2%

32.7%

28.2%

13.4%

32.3%

32.9%

29.5%

13.5%

4.2%

11.7%

10.0%

9.3%

5.6%

12.6%

10.4%

10.7%

6.8%

13.0%

12.5%

12.3%

6.8%

12.7%

13.0%

12.8%

Soft drink sales by 
category 
[UC SSD category/ UC total 
SSD]

Coca-Cola

Other sugary

2020

2021

2022

2023

Argentina

Brazil

Chile

Paraguay Argentina

Brazil

Chile

Paraguay Argentina

Brazil

Chile

Paraguay Argentina

Brazil

Chile

Paraguay

65.3%

72.7% 55.4%

55.4%

65.5%

72.5%

55.7%

55.7%

65.1%

72.2%

55.0%

56.3%

64.6%

70.9%

55.5%

58.1%

18.0%

14.2% 16.2%

26.7%

17.7%

13.9%

15.6%

26.3%

18.4%

13.9%

14.8%

25.0%

18.7%

15.3%

13.7%

23.4%

Coca-Cola Sin Azúcar/Light

11.4%

6.9% 23.6%

2.9%

11.7%

7.4%

24.0%

3.2%

11.5%

8.4%

25.8%

3.5%

10.9%

9.8%

26.2%

3.5%

Other Light

5.3%

6.3%

4.8%

15.0%

5.2%

6.3%

4.7%

14.7%

5.0%

5.5%

4.5%

15.2%

5.7%

4.1%

4.6%

15.0%

SSD = Sparkling Softdrinks 

INTEGRATED ANNUAL REPORT 2023WATER MANAGEMENT

Total water 
withdrawal 
[m3/year]

GRI 303-5 | SASB FB-NB-140A.1

There is no water retained in water 
storage facilities or reservoirs.

Water Ratio (WUR)
[Liters of water/liter of  
beverage produced]

GRI 303-5

The 2030 water ratio target  
for Coca-Cola Andina’s main  
subsidiaries is 1.27.

Andina Argentina

Andina Brazil

Andina Chile

Andina Paraguay

Main subsidiaries 
Coca-Cola Andina

Other consolidated 
subsidiaries*

Total Coca-Cola Andina

Andina Argentina

Andina Brazil

Andina Chile

Andina Paraguay

Main Subsidiaries 
Coca-Cola Andina

Other consolidated 
subsidiaries*

Total Coca-Cola Andina

2020

2,168,179

1,867,946

1,993,497

668,740

6,698,362

2020

2.33

1.39

2.11

1.81

 1.86 

2021

2,154,593

1,893,388

2,013,054

698,928

6,759,963

2021

2.09

1.39

1.95

1.78

 1.77 

2022

2,297,134

2,116,134

1,857,748

761,713

7,032,728

2022

2.00

1.38

1.84

1.81

 1.71 

2023

2,412,991

2,250,136

1,759,056

832,875

7,255,057

855,720

8,110,777

2023

2.09

1.37

1.77

1.91

1.72

1.78

1.72

* Other consolidated subsidiaries are Vital Jugos, Vital Aguas and Envases Central.

2.13

2020

Water 
ratio 
(WUR) 
[liters of water used / liters 
of beverage produced in 
water stress area]

Main Subsidiaries 
Renca Plant

1.79

2023

1.96

2021

1.84

2022

177

Total water withdrawal [m³] in water stress 
zone

GRI 303-5 | SASB FB-NB-140A.1

Among  the  main  subsidiaries,  only  the  Renca 
production  plant  is  located  in  a  water  stress 
zone. The central zone of Chile is considered a 
high water stress zone, so we added 3 plants of 
other consolidated subsidiaries that are located 
in this zone.

2,413,732

Total water withdrawal in water stress zone 
(m3) 2023

29.8%

Percentage of total water withdrawal in 
water stress zone

* The percentage of total water withdrawal in the water stress zone of 
the main subsidiaries is 21.5%.

1,558,012

Water withdrawn in water stress zone by 
Main subsidiaries (Renca) (m3) 2023

855,720

Water withdrawn in water stress zone by 
Other consolidated subsidiaries (m3) 2023

INTEGRATED ANNUAL REPORT 2023178

Water source 
[m3/year]

GRI 303-3 | SASB FB-NB-140A.1

Main Subsidiaries

Other consolidated 
subsidiaries*

Total Coca-Cola Andina

Underground

Network

Surface

Rain

Other

2020

5,249,830

978,097

386,842

396

83,197

2021

5,323,868

1,081,408

354,143

545

0

2022

5,392,772

1,160,137

479,099

720

0

2023

5,596,989

1,195,047

462,282

738

0

2023

827,870

27,851

0

0

0

2023

6,424,858

1,222,898

462,282

738

0

Total water used

6,698,362

6,759,963

7,032,728

7,255,057

855,720

8,110,777

Water source by 
operation 
[m3/year]

GRI 303-3

Andina Argentina

Andina Brazil

Andina Chile

Andina Paraguay

Main subsidiaries 
Coca-Cola Andina

Other consolidated 
subsidiaries*

Total Coca-Cola 
Andina

Underground

Network

Surface

Rain

2,311,830

100,895

0

266

923,740

863,642

462,282

473

1,528,544

230,511

0

0

832,875

0

0

0

5,596,989

1,195,047

462,282

738

827,870

27,851

0

0

6,424,858

1,222,898

462,282

738

Total water used

2,412,991

2,250,136

1,759,056

832,875

7,255,057

855,720

8,110,777

Water source in water 
stress zone 
[m3/year]

GRI 303-3 | SASB FB-NB-140A.1

Main Subsidiaries

Other 
consolidated 
subsidiaries*

Total Coca-Cola 
Andina

2020

2021

2022

2023

2023

2023

Underground

1,657,203

1,736,339

1,594,815

1,528,544

 827,870 

 2,356,414 

Network

Surface

Rain

29,106

22,180

21,157

29,467

 27,851 

 57,318 

0

0

0

0

0

0

0

0

 0 

 0

 0 

 0 

Total water used

1,686,309

1,758,519

1,615,971

1,558,012

855,720

2,413,732

Water use in 
production process 
[m3/year]

GRI 303-5

Main Subsidiaries

2020

2021

2022

2023

Beverages

3,593,513

3,822,870

4,114,381

4,224,329

Auxiliary services

3,104,848

2,937,094

2,918,347

3,030,728

Total water used

6,698,362

6,759,963

7,032,728

7,255,057

Other 
consolidated 
subsidiaries*

Total Coca-Cola 
Andina

2023

481,239

374,481

855,720

2023

4,705,568

3,405,208

8,110,777

* Other consolidated subsidiaries are Vital Jugos, Vital Aguas and Envases Central.

INTEGRATED ANNUAL REPORT 2023179

Total water 
consumption
[m³/year]

GRI 303-5 | SASB FB-NB-140A.1

Total water consumption (m³)

Main subsidiaries 

Other consolidated subsidiaries

Water stress zones

Percentage of total water consumption in water-stressed areas*

*The percentage of total water consumption in the water stress zone of the main subsidiaries is 20.5%.

2023

4,931,820

4,398,692

533,129

1,434,713

29.1%

Effluent  
discharge 
[m3/year]

Own treatment

Third party treatment

Total effluent discharge

Effluent discharge by 
destination 
[m3/year]

GRI 303-4

Underground

Surface

Third party

Total effluent discharge

2020

2,246,407

939,393

3,185,800

2020

288,394

2,589,415

307,991

3,185,800

Main subsidiaries

Other consolidated 
subsidiaries*

Total Coca-Cola Andina

2021

1,983,532

875,135

2,858,667

2021

139,898

1,412,843

1,305,926

2,858,667

2022

2,034,929

744,367

2,779,296

Main subsidiaries

2022

86,886

478,657

2,213,753

2,779,296

2023

2,158,129

698,236

2,856,365

2023

0

1,267,885

1,558,480

2,856,365

2023

285,179

37,413

322,592

2023

2,443,308

735,648

3,178,956

Other consolidated 
subsidiaries*

Total Coca-Cola Andina

2023

0

0

322,592

322,592

2023

0

1,267,885

1,911,072

3,178,956

Effluent discharge by category 
[m3/year]
GRI 303-4

Effluent discharge by category

[m3] in water stress zone
GRI 303-4

3,178,956
Total effluent discharge

979,018
Total effluent discharge

1,341,029

Fresh water
(total dissolved solids ≤ 1000 
mg/l)

1,837,928

Other waters
(total dissolved solids > 1000 
mg/l)

979,018

Fresh water
(total dissolved solids ≤ 1000 
mg/l)

0

Other waters 
(total dissolved solids > 1000 
mg/l)

* Other consolidated subsidiaries are Vital Jugos, Vital Aguas and Envases Central.

656,427

Main subsidiaries

322,592
Other consolidated 
subsidiaries*

INTEGRATED ANNUAL REPORT 2023180

Discharge of 
wastewater at own 
treatment plants
[m3/year]

Discharge of 
wastewater at third 
party treatment 
plants 
 [m3/year]

Discharge by 
treatment level 
[m3/year]

Water reuse
[m3/year] 

Andina Argentina

Andina Brazil

Andina Chile

Andina Paraguay

Main subsidiaries 
Coca-Cola Andina

Other consolidated 
subsidiaries*

Total Coca-Cola Andina

Andina Argentina

Andina Brazil

Andina Chile

Andina Paraguay

Main subsidiaries 
Coca-Cola Andina

Other consolidated 
subsidiaries*

Total Coca-Cola Andina

Primary

Secondary

Tertiary

Total Coca-Cola Andina

Andina Argentina

Andina Brazil

Andina Chile

Andina Paraguay

Main subsidiaries 
Coca-Cola Andina

Other consolidated 
subsidiaries*

Total Coca-Cola Andina

2020

1,330,246

496,159

121,456

298,546

2021

1,077,157

510,280

89,475

306,620

2022

1,190,393

416,095

86,886

341,554

2023

1,267,416

407,479

85,996

397,238

2,246,407

1,983,532

2,034,929

2,158,129

2020

40,046

0

899,347

0

939,393

2021

39,307

0

835,828

0

875,135

2022

43,188

0

701,179

0

744,367

285,179

2,443,308

2023

41,809

0

656,427

0

698,236

37,413

735,648

Main subsidiaries

Other consolidated subsidiaries*

Total Coca-Cola Andina

2023

249,178

1,671,726

935,461

2,856,365

2020

133,357

83,197

0

299,245

2021

184,118

119,382

20,093

432,896

2023

37,413

285,179

0

322,592

2022

243,543

498,776

1,732

309,504

2023

286,590

1,956,905

935,461

3,178,956

Effluent water  
reuse
[m3/year] 

2023

289,543

600,732

32,415

320,918

515,799

756,489

1,053,554

1,243,608

115,846

1,359,454

* Other consolidated subsidiaries are Vital Jugos, Vital Aguas and Envases Central.

Discharge by treatment level 2023  
[m³]

3,178,956
Total Coca-Cola Andina

286,590

Primary

1,956,905

Secondary

935,461

Tertiary

Andina Argentina

Andina Brazil

Andina Chile

Andina Paraguay

Main subsidiaries 
Coca-Cola Andina

Other consolidated 
subsidiaries*

2023

0

180,228

32,415

0

212,643

0

Total Coca-Cola Andina

212,643

INTEGRATED ANNUAL REPORT 2023PACKAGING

Market Share on 
Returnable Sparkling 
Soft Drinks (SSD)
Source: Reports published by A.C. 
Nielsen

90.1%
2022

90.7%
2023

96.4%
2022

96.6%
2023

79.0%
2022

80.7%
2023

98.8%
2022

99.2%
2023

Plastic containers

Main subsidiaries

Other consolidated 
subsidiaries*

Total Coca-Cola Andina

181

Total plastic container weight 
[Tn/year]

Percentage of recyclable 
plastic containers [%/total]

Percentage of recycled 
content in plastic containers 
[%]

2020

73,661 

100%

23.6%

2021

82,224

100%

27.5%

2022

90,418 

100%

34.8%

2023

92,427

100%

46.0%

Note: All indicators include film, thermo-contractible, cases, caps and PET resin from returnable and disposable bottles. Label not included.

Recycled resin  
PET OW
[Ton]

Andina Argentina

Andina Brazil

Andina Chile

Andina Paraguay

Main subsidiaries 
Coca-Cola Andina

Other consolidated 
subsidiaries*

Total Coca-Cola Andina

2020

746

3,371

0

0

2021

1,025

4,937

0

0

2022

2,533

5,613

0

300

2023

3,700

7,254

0

1,537

4,117

5,962

8,445

12,491

Recycled resin  
PET OW 
[%]

GRI 301-2

Andina Argentina

Andina Brazil

Andina Chile

Andina Paraguay

Main subsidiaries 
Coca-Cola Andina

Other consolidated 
subsidiaries*

Total Coca-Cola Andina

2023

7,791

100%

0.0%

2021

7.0%

21.4%

0.0%

0.0%

2023

100,218

100%

42.4%

2022

14.3%

22.1%

0.0%

4.0%

2023

20.4%

27.2%

0.0%

19.1%

10.1%

12.8%

18.4%

0%

17.0%

0

12,491

2021

482

732,838

Main subsidiaries

Other consolidated 
subsidiaries*

Total Coca-Cola Andina

2022

558

883,097

2023

377

530,001

2023

522

704,464

2023

899

1,234,465

PET savings

Total tons saved [Tn]

Total US$ saved

2020

413

488,535

* Other consolidated subsidiaries are Vital Jugos, Vital Aguas and Envases Central.

INTEGRATED ANNUAL REPORT 2023182

Post-consumer 
recovery
 [Tn]

Andina Argentina

Andina Brazil

Andina Chile

Andina Paraguay

2020

500

7,734

145

41

2021

1,257

7,463

133

42

2022

2,234

9,244

21

2023

 4,364 

 10,496 

 33 

2,656

 6,217 

Total Coca-Cola Andina

8,420

8,896

14,155

21,110

Note: Brazil includes cans in 2020

Polyethylene 
savings 
Total tons saved 
(Tn)

142

2021
Total Coca-Cola 
Andina

100

2022
Total Coca-Cola 
Andina

29

2023
Total Coca-Cola 
Andina

Returnability
[% returnable volume /  
NARTD volume]

Returnability target for  
2030 is 42.8%.

Andina Argentina

Andina Brazil

Andina Chile

Andina Paraguay

2020

2021

2022

2023

47.5%

24.2%

36.3%

40.0%

43.3%

21.7%

30.5%

38.2%

37.4%

18.7%

28.4%

33.8%

34.5%

18.8%

30.4%

32.1%

Total Coca-Cola Andina

35.1%

31.6%

28.0%

27.5%

Investment in 
packaging and cases 
MUS$

Andina Chile considers all 
investments in cases and 
packaging used by Andina 
Chile and other consolidated 
subsidiaries.

Post-consumer 
recovery
[%]

GRI 301-3

Post-consumer PET OW recovery 
indicators are collected and 
reported on each management 
committee month by month.

Consumption of 
packaging
[Tn]

SASB FB-NB-410A.1

Includes only primary and 
secondary packing.

Andina Argentina

Andina Brazil

Andina Chile

Andina Paraguay

Total Coca-Cola Andina

2020

9.2

7.1

12.5

4.0

32.8

2021

11.9

7.3

13.8

5.1

38.0

2022

15.6

6.6

16.0

7.7

46.0

2023

15.8

8.6

15.6

5.0

45.0

Andina Argentina

Andina Brazil

Andina Chile

Andina Paraguay

2020

4.3%

2021

8.3%

22.5%

32.5%

1.1%

0.8%

0.8%

0.7%

2022

2023

12.7%

36.8%

0.1%

25.0%

39.2%

0.2%

38.9%

79.5%

Total recovery

10.9%

14.6%

21.4%

29.5%

Total weight of non-
renewable materials used

Total weight of renewable or 
recycled materials used

Total weight of materials 
used 

Percentage of materials with 
renewable or recycled 
materials

2021

92,717 

16,200

 108,917

14.9%

Main subsidiaries

Other consolidated subsidiaries*

Total Coca-Cola Andina

2022

99,095 

20,741 

119,836

17.3%

2023

94,491

27,761

121,652

22.3%

2023

12,364

3,219

15,583

20.7%

2023

106,855

30,380

137,235

22.1%

* Other consolidated subsidiaries are Vital Jugos, Vital Aguas and Envases Central.

INTEGRATED ANNUAL REPORT 2023183

Packaging 
Materials - 
Percentage 
Used

17%

Cardboard and wood

60%

Plastic

Raw Material 
Consumption
[Tn] 2023, by type and operation

Andina 
Argentina

Andina 
Brazil

Andina 
Chile

Andina 
Paraguay

Main 
subsidiaries 
Coca-Cola 
Andina

Other 
consolidated 
subsidiaries*

Total 
Coca-Cola 
Andina

GRI 301-1

Virgin plastic PET for OW

 14,476 

 19,438 

14,815 

 6,522 

55,250 

 5,764 

61,014 

Recycled plastic PET for OW

 3,700 

 7,254 

Virgin glass for OW

Recycled glass for OW

Virgin aluminum

Recycled aluminum

Tetrabrik

Virgin plastic lids

Recycled plastic lids

 517 

 196 

 210 

 789 

 1,072 

 1,680 

 - 

 - 

 1,390 

 4,170 

 1,687 

 2,449 

 - 

 -   

 -   

 187 

 -   

 -   

 1,593 

 1,537 

 12,491 

 - 

 12,491 

 - 

 - 

 - 

 - 

 649 

 891 

 517 

 196 

 1,787 

 4,959 

 3,408 

 6,614 

 2,650 

 3,168 

 663 

 883 

 2,557 

 1,321 

 797 

 859 

 2,670 

 7,516 

 4,729 

 7,411 

 - 

 - 

 -   

 - 

 - 

 - 

 - 

Virgin plastic thermo-contractible

 1,730 

 3,027 

 1,196 

 997 

 6,950 

 948 

 7,899 

Recycled plastic thermo-contractible

 - 

 - 

Virgin plastic stretch film

 270 

 529 

Recycled plastic stretch film

Wooden pallets

 - 

 - 

 - 

 - 

   -

 271 

   - 

 3,606 

 - 

 - 

 - 

 - 

 146 

 1,216 

 281 

 1,497 

 - 

 - 

 - 

 3,606 

 8,820 

 - 

 - 

 - 

 - 

 3,606 

 8,820 

Wooden pallets (from cultivated forests)

 4,261 

 4,280 

 -   

 279 

Sugar

Fructose

CO2 (input)

51,030 

 104,364 

 56,108 

 21,246 

232,748 

 12,329 

245,077

 27,947 

 - 

 - 

 16,894 

 44,841 

 - 

 44,841 

 9,607 

 11,337 

 7,282 

 3,042 

 31,268 

 3,124 

 34,392 

Chapadur (pressboard separator)

 6,272 

 5,034 

 -   

 863 

 12,169 

 - 

 12,169 

Cardboard separator

Plastic Chapadur

 500 

 668 

 2,110 

 - 

 - 

 -   

 - 

 - 

 - 

 3,278 

 752 

 4,030 

RefPET bottles with virgin resin

2,228 

 1,197 

 3,847 

 236 

 7,508 

RefPET Bottles with recycled resin

 - 

 - 

 -   

 - 

 - 

Virgin Glass Bottles for Returnables

Recycled Glass Bottles for Returnables

Virgin Plastic Cases

Recycled Plastic Cases

Total weight of non-renewable 
materials used

Total weight of renewable  
materials used

2,908 

4,140

540

251

 1,785 

 446 

 - 

 816 

 4,938 

 2,204 

 459 

 98 

 1,825 

 11,456 

 1,327 

 8,117 

 - 

 999 

 233 

 1,398 

120,989

 152,905 

96,411

 53,311 

423,617

 28,850 

452,467

 13,338 

 16,966 

2,302

 3,376 

 35,981 

 3,219 

 39,200 

*Calculation on the basis of production consumption

 - 

 - 

 - 

 - 

 - 

 - 

 - 

3%

Tetrabrik

6%

Aluminum

14%

Glass 

 - 

 7,508 

 - 

 11,456 

 8,117 

 999 

 1,398 

Total weight of materials used

134,327

 169,871 

98,713

 56,687 

459,598

 32,069 

491,667

Note: Includes raw materials and all packaging: primary, secondary and tertiary.
* Other consolidated subsidiaries are Vital Jugos, Vital Aguas and Envases Central.

INTEGRATED ANNUAL REPORT 2023184

WASTE

Solid waste 
generation  
[gr waste/liter of 
 beverage produced]

Andina Argentina

Andina Brazil

Andina Chile

Andina Paraguay

Main Subsidiaries  
Coca-Cola Andina

Other consolidated subsidiaries*

Total Coca-Cola Andina

2020

13.9

7.8

13.0

18.1

2021

13.0

7.9

13.9

18.1

2022

12.5

8.4

13.3

15.7

11.8

11.9

11.5

2023

19.4

7.8

12.4

14.1

12.7

7.4

12.2

Recycling of  
solid waste 
[% of total]

GRI 306-4

2020

2021

2022

2023

Andina Argentina

91.8%

91.6%

91.9%

93.6%

Andina Brazil

Andina Chile

90.4%

88.3%

93.9%

96.4%

89.5%

92.1%

90.2%

92.6%

Generation of  
solid waste 
[Tn]

2020

2021

2022

2023

Andina Argentina

 12,982 

 13,448 

 14,351 

 22,335 

Andina Brazil

Andina Chile

 10,522 

 10,759 

 12,878 

 12,808 

 12,294 

 14,380 

 13,466 

 12,318 

Andina Paraguay

93.7%

91.6%

92.0%

94.0%

Andina Paraguay

 6,694 

 7,083 

 6,612 

 6,158 

Main Subsidiaries 
Coca-Cola Andina

Other consolidated subsidiaries*

Total Coca-Cola Andina

Paper / Cardboard 

Glass

Caps

Metals (all except aluminum)

Aluminum 

PET

Plastic (all except PET and PP 
caps)

Wood 

Organics

Other recyclables 

Other non-recyclables

Subtotals

Includes non-hazardous waste only

Solid waste 
generation by type 
2023 
[Tn]

GRI 306-3, 306-4, 306-5

* Other consolidated 
subsidiaries are Vital Jugos, Vital 
Aguas and Envases Central.

91.1%

91.0%

91.9%

94.1%

96.5%

94.2%

2021

3,341

11,679

988

1,251

111

5,829

3,940

8,743

1,282

3,475

3,884

2020

2,697

10,296

1,129

1,175

87

6,644

3,335

9,504

1,074

2,554

2,763

Main subsidiaries 
Coca-Cola Andina

Other consolidated subsidiaries*

Total Coca-Cola Andina

 42,492 

 45,670 

 47,306 

 53,619 

 3,580 

 57,198 

Main Subsidiaries

Other Consolidated 
Subsidiaries*

Total Coca-Cola Andina

2022

3,366

10,995

960

993

176

6,413

3,788

9,157

991

5,273

3,695

2023

3,747

11,367

1,003

1,363

280

6,392

2,546

11,598

1,014

10,163

2,723

52,196

2023

460

120

12

577

62

183

300

959

612

113

121

3,519

2023

4,207

11,487

1,015

1,940

341

6,575

2,846

12,557

1,626

10,276

2,845

55,715

41,258

44,523

45,807

INTEGRATED ANNUAL REPORT 2023185

Waste diverted from 
disposal by recovery 
operations 
[Tn]

GRI 306-4

Hazardous waste

2023

Main 
subsidiaries

Other 
consolidated 
subsidiaries*

Total 
Coca-Cola 
Andina

Waste directed to 
disposal
[Tn]

GRI 306-5

Preparation for reuse

Recycling

Other recovery operations

Total hazardous waste

Non-hazardous waste

Preparation for reuse

Recycling

Composting

Other recovery operations

Total non-hazardous waste

Total waste diverted from disposal

22

387

 833 

 1,242 

 20,625 

 27,151 

 1,014 

 409 

 49,200 

 50,442 

51 

413

 835 

 1,298 

 22,119 

 28,245 

 1,669 

 1,064 

 52,598 

 53,897 

 28 

 26 

 1 

 56 

 1,493 

 1,094 

 655 

 156 

 3,399 

 3,455 

2023

Hazardous waste

Incineration (with energy recovery)

Incineration (without energy recovery)

Transfer to landfill

Other disposal operations

Total hazardous waste

Non-hazardous waste

Incineration (with energy recovery)

Incineration (without energy recovery)

Transfer to landfill

Other disposal operations

Total non-hazardous waste

Total waste directed for disposal

Main 
subsidiaries

Other 
consolidated 
subsidiaries*

Total 
Coca-Cola 
Andina

 - 

 1 

 - 

 180 

 180 

 - 

 - 

 2,996 

 - 

 2,996 

 3,177 

 - 

 - 

 5 

 - 

 5 

 - 

 - 

 121 

 - 

 121 

 126 

 - 

 1 

 5 

 180 

 185 

 - 

 - 

 - 

 3,118 

 - 

 3,118 

 3,303 

* Other consolidated subsidiaries are Vital Jugos, Vital Aguas and Envases Central.

INTEGRATED ANNUAL REPORT 2023186

ENERGY

Energy consumption 
by fuel type 
[MJ]

GRI 302-1

Energy consumption 
by type: renewable 
and non-renewable 
[%]

SASB FB-NB-130A.1

Main Subsidiaries

Other 
consolidated 
subsidiaries*

Total Coca-Cola 
Andina

2020

2021

2022

2023

2023

2023

Total fuel consumption from non-renewable sources 

 797,347,764

 683,846,884 

 754,918,143 

 823,177,630 

157,605,655

980,783,285

Total fuel consumption from renewable sources

314,437,529

 468,351,571 

 502,806,069 

 516,979,962 

45,161,952

562,141,914

Total energy consumption

1,111,785,293

1,152,198,455

1,257,724,212

1,340,157,592

202,767,607

1,542,925,199

Percentage of non-renewable energy consumption

Percentage of renewable energy consumption

Main Subsidiaries

Other 
consolidated 
subsidiaries*

Total Coca-Cola 
Andina

2020

71.7%

28.3%

2021

59.4%

40.6%

2022

60.0%

40.0%

2023

61.4%

38.6%

2023

77.7%

22.3%

2023

63.6%

36.4%

Energy consumption 
by operation
[MJ]

GRI 302-1, GRI 302-4 | SASB FB-NB-
130A.1

Andina Argentina

Andina Brazil

Andina Chile

Andina Paraguay

Total Main Subsidiaries 

Other consolidated subsidiaries*

Total Coca-Cola Andina

Energy consumption reductions [MJ]  
Main Subsidiaries.  
Base year 2017.

Note: Does not include distribution vehicle fleet.

2017

2018

2019

2020

2021

2022

2023

417,306,969

409,235,774

361,853,002

333,985,664

350,182,948

386,366,713

424,799,182

344,041,575

351,777,338

384,559,873

364,996,908

375,850,814

420,352,470

446,109,496

231,575,870

271,475,113

246,493,622

238,674,407

238,318,360

240,569,230

267,006,312

193,164,293

192,404,299

193,682,342

174,128,314

187,846,333

210,435,799

202,242,602

1,186,088,706

1,224,892,525

1,186,588,839

1,111,785,293

1,152,198,455

1,257,724,212

1,340,157,592

202,767,607

1,542,925,199

+3.3%

0.0%

-6.3%

-2.9%

+6.0%

+13.0%

Energy 
consumption: 
percentage of 
electricity from the 
grid

SASB FB-NB-130A.1

48.6%
Main  
subsidiaries

43.5%
Other consolidated 
subsidiaries*

47.9%
Total Coca-Cola 
Andina

Energy 
consumption 
outside the 
organization 
[MJ]

GRI 302-2

1,178,719,698
Total Coca-Cola Andina
2023

Cold equipment, logistic fleet and distribution center

* Other consolidated subsidiaries are Vital Jugos, Vital Aguas and Envases Central.

INTEGRATED ANNUAL REPORT 2023187

Energy consumption 
by type of use 
[MJ]

GRI 302-1

Main 
Subsidiaries

Other 
consolidated 
subsidiaries*

Total 
Coca-Cola 
Andina

2023

2023

2023

Energy Use Ratio 
(EUR)
[MJ/liter of beverage produced]

GRI 302-3 

Electricity consumption

844,167,602

88,165,154

923,332,756

Heating consumption 

168,747,794

Cooling consumption 

0

0

0

168,747,794

0

Steam consumption 

215,418,057

110,820,339

326,238,396

Other

111,824,140

3,782,114

115,606,254

Total consumption

1,340,157,592

202,767,607

1,542,925,199

No energy sold

Andina Argentina

Andina Brazil

Andina Chile

Andina Paraguay

Total Main Subsidiaries 

Other consolidated 
subsidiaries*

Total Coca-Cola Andina

2020

0.359

0.271

0.253

0.470

0.309

2021

0.339

0.275

0.231

0.479

0.301

2022

0.337

0.273

0.238

0.501

0.306

2023

 0.368 

 0.272 

 0.268 

 0.464 

 0.317 

0.421

0.328

Note: target 2030 for Main Subsidiaries is 0.255.
Types of energy included in the intensity ratio (fuel, electricity, heating, cooling, steam).
The EUR ratio covers energy consumption within the organisation.

Reduction of product 
energy requirements 
(MJ/liter of beverage produced)

GRI 302-4, 302-5

Base year 2017

Andina Argentina

Andina Brazil

Andina Chile

Andina Paraguay

Total Main Subsidiaries

2020

2.5%

-3.3%

-9.7%

-11.3%

-4.4%

2021

-3.0%

-1.8%

2022

-3.7%

-2.4%

-17.6%

-14.9%

2023

5.2%

-2.8%

-4.3%

-9.7%

-6.9%

-5.5%

-12.4%

-5.5%

-2.0%

Reduction of product 
energy requirements
GRI 302-4, 302-5

-4.4%
2020

-6.9%
2021

-5.5%
2022

-2.0%
2023

* Other consolidated subsidiaries are Vital Jugos, Vital Aguas and Envases Central.

INTEGRATED ANNUAL REPORT 2023188

Energy 
consumption 
from renewable 
sources by 
operation
[% of consumption]

Argentina

Brazil

Chile

Paraguay

Total Main Subsidiaries

Other consolidated 
subsidiaries*

Total Coca-Cola Andina

2020

5.5%

0.0%

58.0%

90.6%

28.3%

2021

2.4%

38.5%

60.8%

90.7%

40.6%

2022

0.0%

38.8%

61.6%

91.0%

40.0%

2023

0.0%

39.3%

54.1%

97.5%

38.6%

22.3%

36.4%

Energy 
consumption 
from non-
renewable 
sources
[MJ]

Main Subsidiaries

Other 
consolidated 
subsidiaries*

Total 
Coca-Cola 
Andina

2020

2021

2022

2023

2023

2023

Electricity

Other Fuels

 462,150,180 

 333,149,539 

 357,823,850 

 380,432,778 

43,003,202

423,435,980

 335,197,584 

 350,697,346 

 397,094,293 

 442,744,852 

114,602,453

557,347,305

GRI: 302-1

Total

797,347,764

683,846,884

754,918,143

823,177,630

157,605,655

980,783,285

Note: The category “Other Fuels” includes direct use of fossil fuels (natural gas, diesel, propane, among others).

Energy 
consumption 
from renewable 
sources
[MJ]

Biomass

Hydroelectric

Solar

Wind

Biogas

Biodiesel

Other

Total

Main Subsidiaries

Other 
consolidated 
subsidiaries*

Total 
Coca-Cola 
Andina

2020

2021

2022

2023

2023

2023

58,072,592

63,641,780

69,735,917

75,499,265

99,745,025

106,773,375

121,789,901

0

0

0

0

152,926

0

0

0

0

0

0

0

0

0

0

75,499,265

0

0

0

0

152,926

0

23,963

138,335,286

0

18,284,626

8,229,543

0

0

0

289,682,910

311,280,251

 441,327,771 

45,161,952

486,489,723

314,437,529

468,351,571

502,806,069

516,979,962

45,161,952

562,141,914

Note: The category of “Other” includes blend of renewable energies.

* Other consolidated subsidiaries are Vital Jugos, Vital Aguas and Envases Central.

INTEGRATED ANNUAL REPORT 2023EMISSIONS

In 2023, the carbon footprint measurement approach is modified, adopting a financial control approach according to GHG Protocol. 

A recalculation is made for 2022, incorporating it as the base year for measurement under this new approach.

Carbon footprint 
share 2023 by 
operation
[%]

30.3%

28.3%

23.9%

Argentina

Brazil

Chile

7.9%

Paraguay

6.2%

3.4%

Subsidiaries Chile

Andina Empaques

Emissions 
(TnCO2eq)

GRI 305-1, 305-2, 305-3

Total Scope 1

Total Scope 2

Total Scope 3

2022

72,995

53,891

2023

78,306

63,800

986,416

998,130

Total Coca-Cola Andina

1,113,302

1,140,235

Gases included in emission calculation 1, 2 and 3: CO2 , CH4 , N2O, HFC, PFC, SF6 , NF3.

Reduction plans by 
emission source
(TnCO2eq reduced)

TnCO2eq Base year: 2021

GRI 305-5 

TnCO2eq reduced in 2023

Var % 2022-2023

Scope 1

Scope 2

Scope 3

72,995

+5,310

+7.3%

53,891

+9,909

+18.4%

986,416

+11,714

+1.2%

Total  
Coca-Cola Andina

1,113,302

+26,934

+2.4%

Gases included in emission reduction calculation: CO2 , CH4 , N2O, HFC, PFC, SF6 , NF3.
2030 targets will be redefined according to SBTi validation process for 1.5°C and WB2°C trajectories.

Emissions detail

Scope 2

63,800

Market-based 
emissions 
method

52,127

Location-based 
emissions 
method

189

Carbon footprint share 2023 
by scope type
(%) 

6.9%

Scope 1 

5.6%

Scope 2

87.5%

Scope 3

Biogenic CO2 emissions 2023
(TnCO2eq)

GRI 305-1, 305-3

10,217  
Total Coca-Cola Andina

404 

Total Scope 1 

9,813  

Total Scope 3

INTEGRATED ANNUAL REPORT 2023190

Distance traveled by 
trucks
(Km)

SASB FB-NB-000.C

2020

2021

2022

2023

Own trucks

17,260,419

20,839,551

25,876,170

27,761,027

Third party trucks

70,153,983

81,197,579

81,775,093

86,663,639

Total Coca-Cola Andina

87,414,402

102,037,129

107,651,263

114,424,666

Note: does not consider km traveled by third parties in Brazil.

Global Warming 
Potential (GWP) Rates

GEI

CO2

CH4

N20

GWP

1

34

298

Total emissions ratio 
for Coca-Cola Andina 
(grCO2eq/liter of beverage 
produced)

GRI 305-4

Total Scope 1+2+3

Total Scope 1+2

2022

2023

240.4

27.4

242.3

30.2

Gases included in emissions ratio calculation: CO2 , CH4 , N2O, HFC, PFC, SF6 , NF3. 

Emissions by 
operation
[TnCO2eq/year]

2022

2023

Andina Argentina

324,485

345,805

Andina Brazil

Andina Chile

316,021

322,973

265,891

272,506

Andina Paraguay

86,260

89,644

Subsidiaries Chile

84,282

70,537

Andina Empaques

36,364

38,769

Total Coca-Cola Andina

1,113,302

1,140,235

Gases included in emissions ratio calculation: CO2 , CH4 , N2O, HFC, PFC, SF6 , NF3.
Subsidiaries Chile and Andina Empaques  show values corresponding to the financial approach avoiding 
duplication with other operations

Trucks by operation
(Quantity)

Own trucks

Third party trucks

Total Coca-Cola Andina

Average age of fleet : 7.68 years.

2020

2021

2022

2023

1,133

1,691

2,824

1,218

1,571

2,789

1,414

1,607

3,021

 1,412 

 1,580 

2,992

Type of trucks 
[Quantity/year]

2020

2021

2022

2023

Euro V emission standard  
or higher

 1,233 

 1,616 

2,005

2,022

Other

 1,591 

 1,173 

1,016

970

Total Coca-Cola Andina

 2,824 

 2,789 

 3,021 

2,992

Note: Considers own and third party trucks.

Fuel consumed by the 
vehicles in the fleet
SASB FB-NB-110A.1

Total fuel consumption by fleet vehicles (GJ)

Own fleet

Third party fleet

Percentage of renewable fuel consumption (%) (Own fleet)

Percentage of renewable fuel consumption (%) (Own fleet+third party)

2023

1,037,798

377,104

660,694

11.6%

4.7%

INTEGRATED ANNUAL REPORT 2023191

Cold equipment 2023

Electronic controller only equipment

LED only equipment

Electronic controller + LED equipment

Other without electronic controller and LED

Total Coca-Cola Andina

Amount
[units]
Nº

25,170

37,605

262,587

108,357

433,719

[%]

5.8%

8.7%

60.5%

25.0%

100%

Percentage of 
cold equipment 
with energy 
savings

Emissions by

categories
[TnCO2eq/year]

71.7%

2020

71.7%

2021

75.9%

2022

75.0%

2023

Scope 1

Scope 2

Scope 3

Total Coca-Cola Andina

Source

Fixed combustion 

Mobile combustion 

Other emissions 

Electricity 

Cat. 1 Raw materials 

Cat. 2 Capital goods 

Cat. 3 Indirect emissions (energy) 

Cat. 4 Upstream transportation 

Cat. 5 Waste 

Cat. 6 Corporate travel 

Cat. 7 In itinere travel 

Cat. 12 End of life 

Cat. 13 EDF - Energy Consumption

2023

29,006

39,786

9,514

63,800

699,634

29,386

22,787

86,324

8,255

1,124

5,327

11,882

133,410

1,140,235

INTEGRATED ANNUAL REPORT 2023192

SUPPLIERS

Number of  
suppliers 
[Quantity/year]

GRI 2-6; CMF 7.1IV

Andina Argentina

Andina Brazil

Andina Chile

Andina Paraguay

2020

2,227

3,491

1,744

1,042

2021

2,140

3,459

1,719

1,005

2022

2,357

3,283

1,788

1,040

2023

 2,457 

 3,389 

 1,766 

 1,018 

Total Main Subsidiaries 
Coca-Cola Andina

8,504

8,323

8,468

8,630

Critical suppliers 
assessed
[Quantity/year]

GRI 308-2; 414-2; CMF 7.2

Andina Argentina

Andina Brazil

Andina Chile

Andina Paraguay

Total Main Subsidiaries 
Coca-Cola Andina

2020

 59 

 46 

 176 

 52 

333

2021

 68 

 52 

 219 

 68 

407

2022

 52 

 46 

 188 

 70 

356

2023

 20 

 49 

 123 

 63 

255

Local suppliers 
[% over total]

GRI 2-6; CMF 7.1IV

Andina Argentina

Andina Brazil

Andina Chile

Andina Paraguay

2020

2021

2022

2023

96.3%

99.7%

94.9%

94.0%

96.1%

99.5%

92.0%

90.0%

96.6%

99.3%

91.6%

89.5%

96.8%

99.1%

94.2%

89.4%

Total suppliers 
assessed
[Quantity/year]

GRI 308-2; 414-2; CMF 7.2

Andina Argentina

Andina Brazil

Andina Chile

Andina Paraguay

2020

2021

2022

2023

 303 

 253 

 312 

 496 

 313 

 258 

 375 

 425 

 298 

 255 

 297 

 432 

 400 

 277 

 214 

 462 

Total Main Subsidiaries 
Coca-Cola Andina

1,364

1,371

1,282

1,353

Spending on local 
suppliers
[% over total]

GRI 204-1; CMF 7.1I

Andina Argentina

Andina Brazil

Andina Chile

Andina Paraguay

2020

2021

2022

2023

95.1%

99.2%

98.0%

49.1%

95.4%

98.7%

98.8%

58.0%

96.6%

97.0%

98.4%

60.0%

95.8%

98.8%

99.0%

57.3%

Number of suppliers 
assessed in 
accordance with 
environmental and/
or social criteria
GRI 308-2, 414-2

429

Total suppliers assessed for 
environmental impacts
2023

581

Total suppliers assessed for 
social impacts
2023

INTEGRATED ANNUAL REPORT 2023193

Supplier payment management 2023
GRI 2-6 | CMF 7.1.I, 7.1.II, 7.1.III, 7.1.IV

LOCAL SUPPLIERS

FOREIGN SUPPLIERS

LOCAL SUPPLIERS

FOREIGN SUPPLIERS

Embotelladora del  
Atlántico S.A

Up to 30 
days

Between 
31 and 60 
days

More than 
60 days

Up to 30 
days

Between 
31 and 60 
days

More than 
60 days

Transportes Andina 
Refrescos Ltda.

Up to 30 
days

Number of invoices paid

 55,403 

 9,173 

 5,067 

 27 

 110 

 312 

Number of invoices paid

 6,272 

Total amount of invoices paid

 150,036 

 37,208 

 10,512 

 1,230 

 3,248 

 2,030 

Total amount of invoices paid

 92,399 

Between 
31 and 60 
days

 1,099 

 9,325 

More than 
60 days

Up to 30 
days

Between 
31 and 60 
days

More than 
60 days

 311 

 4,381 

 2 

 15 

 4 

 28 

 9 

 62 

Total amount of interest due 
to late payment of invoices

 - 

 - 

 - 

 - 

 - 

 - 

Total amount of interest due 
to late payment of invoices

 - 

 - 

 - 

 - 

 - 

 - 

Number of suppliers

 2,190 

 1,347 

 886 

 16 

 20 

 43 

Number of suppliers

 458 

 187 

 71 

 1 

 1 

 1 

Note: amounts in ARS million.
1) The above data exclude payments between related companies of the Andina Group.
2) Includes only invoices with actual payment disbursement to the supplier (a payment was made by the bank).
3) Excludes Rappel invoices, which are deducted by the Supermarkets from the payment of the products sold.
4) Excludes credit and debit notes.

Note: amounts in CLP million.
1) The above data exclude payments between related companies of the Andina Group.
2) Includes only invoices with actual payment disbursement to the supplier (a payment was made by the bank).
3) Excludes credit and debit notes.

Rio de Janeiro  
Refrescos S.A

Up to 30 
days

Between 
31 and 60 
days

More than 
60 days

Up to 30 
days

Between 
31 and 60 
days

More than 
60 days

Transportes  
Polar SA.

LOCAL SUPPLIERS

FOREIGN SUPPLIERS

LOCAL SUPPLIERS

FOREIGN SUPPLIERS

Up to 30 
days

Between 
31 and 60 
days

More than 
60 days

Up to 30 
days

Between 
31 and 60 
days

More than 
60 days

Number of invoices paid

 67,142 

 21,186 

 7,113 

Total amount of invoices paid

 1,368 

 1,806 

 322 

 46 

 6 

 38 

 71 

Total amount of interest due 
to late payment of invoices

 0 

 - 

 - 

 - 

 - 

 - 

Number of suppliers

 2,691 

 1,691 

 837 

 17 

 17 

 5 

 0 

 3 

Number of invoices paid

 1,367 

 553 

Total amount of invoices paid

 31,379 

 8,188 

 122 

 356 

Total amount of interest due 
to late payment of invoices

 - 

 - 

 - 

 - 

Number of suppliers

 111 

 80 

 21 

 1 

 3 

 1 

 4 

 13 

 11 

 28 

 - 

 - 

 2 

 1 

Note: amounts in BRL million.
1) The above data exclude payments between related companies of the Andina Group.
2) Includes only invoices with actual payment disbursement to the supplier (a payment was made by the bank).
3) Excludes Rappel invoices, which are deducted by the Supermarkets from the payment of the products sold.
4) Excludes credit and debit notes.

Note: amounts in CLP million.
1) The above data exclude payments between related companies of the Andina Group.
2) Includes only invoices with actual payment disbursement to the supplier (a payment was made by the bank).
3) Excludes credit and debit notes.

Embotelladora  
Andina S.A.

Up to 30 
days

Between 
31 and 60 
days

More than 
60 days

Up to 30 
days

Between 
31 and 60 
days

More than 
60 days

Embotelladora  
Andina Chile SA.

LOCAL SUPPLIERS

FOREIGN SUPPLIERS

Number of invoices paid

 21,467 

 18,926 

 2,142 

 77 

 412 

 588 

Total amount of invoices paid

 423,164 

 524,269 

 36,407 

 1,189 

 5,566 

 12,118 

Total amount of interest due 
to late payment of invoices

 263 

 - 

 - 

 - 

 - 

 - 

Number of suppliers

 1,468 

 702 

 227 

 33 

 58 

 74 

Number of agreements 
registered in the Registry of 
Agreements

0

8

0

0

0

0

Note: amounts in CLP million Includes Holding.
1) The above data exclude payments between related companies of the Andina Group.
2) Includes only invoices with actual payment disbursement to the supplier (a payment was made by the bank).
3) Excludes Rappel invoices, which are deducted by the Supermarkets from the payment of the products sold.
4) Excludes credit and debit notes.

LOCAL SUPPLIERS

FOREIGN SUPPLIERS

Up to 30 
days

Between 
31 and 60 
days

More than 
60 days

Up to 30 
days

Between 
31 and 60 
days

More than 
60 days

Number of invoices paid

 3 

Total amount of invoices paid

 646 

Total amount of interest due 
to late payment of invoices

Number of suppliers

 - 

 2 

 - 

 - 

 - 

 - 

 3 

 10 

 - 

 1 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

Note: amounts in CLP million.
1) The above data exclude payments between related companies of the Andina Group.
2) Includes only invoices with actual payment disbursement to the supplier (a payment was made by the bank).
3) Excludes credit and debit notes.

INTEGRATED ANNUAL REPORT 2023194

Servicios  
Multivending Ltda.

Up to 30 
days

Between 
31 and 60 
days

More than 
60 days

Up to 30 
days

Between 
31 and 60 
days

More than 
60 days

VJ S.A

Up to 30 
days

Between 
31 and 60 
days

More than 
60 days

Up to 30 
days

Between 
31 and 60 
days

More than 
60 days

LOCAL SUPPLIERS

FOREIGN SUPPLIERS

LOCAL SUPPLIERS

FOREIGN SUPPLIERS

Number of invoices paid

 427 

Total amount of invoices paid

 1,507 

Total amount of interest due 
to late payment of invoices

Number of suppliers

 - 

 59 

 244 

 529 

 - 

 52 

 92 

 99 

 - 

 22 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

Note: amounts in CLP million.
1) The above data exclude payments between related companies of the Andina Group.
2) Includes only invoices with actual payment disbursement to the supplier (a payment was made by the bank).
3) Excludes credit and debit notes.

Number of invoices paid

 8,182 

 2,357 

 142 

 232 

 122 

 25 

Total amount of invoices paid

 70,478 

 25,067 

 1,357 

 7,963 

 4,514 

 2,193 

Total amount of interest due 
to late payment of invoices

Number of suppliers

Number of agreements 
registered in the Registry of 
Agreements

 - 

 610 

0

 - 

 71 

4

 - 

 12 

0

 - 

 37 

0

 - 

 9 

0

 - 

 2 

0

Note: amounts in CLP million.
1) The above data exclude payments between related companies of the Andina Group.
2) Includes only invoices with actual payment disbursement to the supplier (a payment was made by the bank).
3) Excludes credit and debit notes.

Red de Transportes 
Comerciales Ltda.

Up to 30 
days

Between 
31 and 60 
days

More than 
60 days

Up to 30 
days

Between 
31 and 60 
days

More than 
60 days

Vital Aguas S.A.

Up to 30 
days

Between 
31 and 60 
days

More than 
60 days

Up to 30 
days

Between 
31 and 60 
days

More than 
60 days

LOCAL SUPPLIERS

FOREIGN SUPPLIERS

LOCAL SUPPLIERS

FOREIGN SUPPLIERS

Number of invoices paid

 2,641 

Total amount of invoices paid

 10,259 

Total amount of interest due 
to late payment of invoices

 - 

 301 

 907 

 - 

Number of suppliers

 293 

 115 

 94 

 12,081 

 - 

 42 

 31 

 60 

 - 

 6 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

Number of invoices paid

 1,082 

 1,425 

 390 

Total amount of invoices paid

 8,765 

 13,601 

 1,584 

Total amount of interest due 
to late payment of invoices

 - 

 - 

 - 

Number of suppliers

 203 

 221 

 108 

 16 

 328 

 - 

 4 

 22 

 659 

 - 

 8 

 37 

 505 

 - 

 9 

Note: amounts in CLP million.
1) The above data exclude payments between related companies of the Andina Group.
2) Includes only invoices with actual payment disbursement to the supplier (a payment was made by the bank).
3) Excludes credit and debit notes.

Note: amounts in CLP million.
1) The above data exclude payments between related companies of the Andina Group.
2) Includes only invoices with actual payment disbursement to the supplier (a payment was made by the bank).
3) Excludes credit and debit notes.

Paraguay  
Refrescos S.A

Up to 30 
days

Between 
31 and 60 
days

More than 
60 days

Up to 30 
days

Between 
31 and 60 
days

More than 
60 days

Envases Central S. A.

Up to 30 
days

Between 
31 and 60 
days

More than 
60 days

Up to 30 
days

Between 
31 and 60 
days

More than 
60 days

LOCAL SUPPLIERS

FOREIGN SUPPLIERS

LOCAL SUPPLIERS

FOREIGN SUPPLIERS

Number of invoices paid

 8,280 

 5,300 

 2,757 

 269 

 524 

 515 

Number of invoices paid

 8,857 

 6,542 

Total amount of invoices paid

 481,737 

 199,059 

 83,625 

 140,326 

 286,708 

 228,135 

Total amount of invoices paid

 122,244 

 95,993 

Total amount of interest due 
to late payment of invoices

 - 

 - 

 - 

Number of suppliers

 547 

 567 

 290 

 - 

 38 

 - 

 76 

 - 

 100 

Total amount of interest due 
to late payment of invoices

Number of suppliers

 - 

 477 

 - 

 9 

 94 

 493 

 - 

 405 

 290 

 4,101 

 - 

 20 

 61 

 788 

 - 

 11 

 110 

 966 

 - 

 8 

Note: amounts in PGY million.
1) The above data exclude payments between related companies of the Andina Group.
2) Includes only invoices with actual payment disbursement to the supplier (a payment was made by the bank).
3) Excludes credit and debit notes.

Note: amounts in CLP million.
1) The above data exclude payments between related companies of the Andina Group.
2) Includes only invoices with actual payment disbursement to the supplier (a payment was made by the bank).
3) Excludes credit and debit notes.

INTEGRATED ANNUAL REPORT 2023195

LOCAL SUPPLIERS

FOREIGN SUPPLIERS

Empaques Argentina

Up to 30 
days

Between 
31 and 60 
days

More than 
60 days

Up to 30 
days

Between 
31 and 60 
days

More than 
60 days

Number of invoices paid

 2,270 

 722 

Total amount of invoices paid

 3,135 

 1,351 

Total amount of interest due 
to late payment of invoices

-

-

Number of suppliers

 340 

 191 

 342 

 685 

-

 67 

 14 

 420 

  -

 5 

 45 

 139 

-  

 9 

 55 

 174 

-  

 21 

Note: amounts in ARS million.
1) The above data exclude payments between related companies of the Andina Group.
2) Includes only invoices with actual payment disbursement to the supplier (a payment was made by the bank).
3) Excludes credit and debit notes.

8 

Agreements with exceptional
payment terms, in the range 
of 31 to 60 days in Chile.
CMF 7.1.V

Audit of the social 
and environmental 
responsibility of

suppliers:  
Non-conformity rate

SASB FB-NB-430A.1

Audit of the social 
and environmental 
responsibility of

suppliers: 
Corrective action rate

SASB FB-NB-430A.1

1

Significant cases of 
non-conformity
2023

2

Minor cases of 
non-conformity
2023

100%

Corrective action rate
2023 (on cases of major 
non-conformities)

100%

Corrective action rate
2023 (on cases of minor 
non-conformities)

INTEGRATED ANNUAL REPORT 2023196

TALENT AND DIVERSITY

DIVERSITY IN THE BOARD OF DIRECTORS

Nationality of the 
Board of Directors
CMF 3.2.XIII.A, 3.2.XIII.B

Age range of the 
Board of Directors
GRI 405-1 | CMF 3.2.XIII.C

Seniority of the Board 
of Directors
CMF 3.2.XIII.D

Directors with 
Disabilities
CMF 3.2.XIII.E

DIVERSITY OF EMPLOYEES

Employees by type 
of contract
By number of own employees 
(Head Count) as of December 
31, 2023.

GRI 2-7 | CMF 5.2

Women

Men

Women

Men

Women

Men

Women

Men

Argentina

Brazil

Chile

Paraguay

Holding

Total

Chilean 

Argentinean 

Brazilian

Puerto Rican

Total

1

10

0

1

0

1

0

1

1

13

Under 30 
years of age

Between 30 
and 40 years 
of age

Between 41 
and 50 years 
of age

Between 51 
and 60 years 
of age

Between 61 
and 70 years 
of age

Over 70 years 
of age

0

0

0

0

0

1

1

5

0

5

Less than 3 
years

Between 3 
and 6 years

Over 6 and 
under 9 
years

Over 9 and 
under 12 
years

More than 12 
years

1

2

0

3

0

1

0

2

0

5

0

2

Total

1

13

Total

1

13

Without disabilities

With disabilities

1

13

0

0

WOMEN

MEN

TOTAL

Indefinite

Fixed term

 302 

 1,400 

 648 

 158 

 18 

 74 

 7 

 198 

 5 

 - 

Total

 376 

 1,407 

 846 

 163 

 18 

Indefinite

Fixed term

 2,607 

 6,641 

 2,446 

 785 

 28 

 385 

 7 

 806 

 113 

 - 

Total

 2,992 

 6,648 

 3,252 

 898 

 28 

Indefinite

Fixed term

 2,909 

 8,041 

 3,094 

 943 

 46 

 459 

 14 

 1,004 

 118 

 - 

Total

 3,368 

 8,055 

 4,098 

 1,061 

 46 

 2,526 

 284 

 2,810 

 12,507 

 1,311 

 13,818 

 15,033 

 1,595 

 16,628 

Argentina corresponds to Andina Argentina and Andina Empaques Argentina. Chile corresponds to Andina Chile, Vital Aguas, Vital Jugos, Envases Central and Reciclar.

INTEGRATED ANNUAL REPORT 2023197

Percentage of 
employees by type 
of employment 
contract
CMF 5.2

Indefinite

Fixed term

Total

Women

89.9%

10.1%

Men

90.5%

9.5%

Total

90.4%

9.6%

100.0%

100.0%

100.0%

Percentage of 
employees by type 
of workday
CMF 5.3

Regular working day

Part-time

Total

Women

Men

95.6%

4.4%

99.2%

0.8%

Total

98.6%

1.4%

100.0%

100.0%

100.0%

Note: Own staffing (Head Count). There are no employees with adaptability agreements for employees with 
family responsibilities for this period.

Employees by type 
of workday
By number of own employees 
(Head Count) as of December 
31, 2023.

GRI 2-7 | CMF 5.3

Argentina

Brazil

Chile

Paraguay

Holding

Total

Women

Men

Total

Regular working 
day

Part-time

Total

Regular working 
day

Part-time

Total

Regular working 
day

Part-time

Total

 376 

 1,284 

 846 

 163 

 17 

 - 

 123 

 - 

 - 

 1 

 376 

 1,407 

 846 

 163 

 18 

 2,992 

 6,541 

 3,252 

 898 

 28 

 - 

 107 

 - 

 - 

 - 

 2,992 

 6,648 

 3,252 

 898 

 28 

 3,368 

 7,825 

 4,098 

 1,061 

 45 

 - 

 230 

 - 

 - 

 1 

 3,368 

 8,055 

 4,098 

 1,061 

 46 

 2,686 

 124 

 2,810 

 13,711 

 107 

 13,818 

 16,397 

 231 

 16,628 

For this period, there are no employees with an adaptability agreement for employees with family responsibilities.
Argentina corresponds to Andina Argentina and Andina Empaques Argentina.
Chile corresponds to Andina Chile, Vital Aguas, Vital Jugos, Envases Central and Reciclar.

13.34%

of employees using 
telework or flexible work 
arrangements
CMF 5.3

34.13%
Women

9.11%
Men

Collaborators 
categorized by own 
and third-party 
employees
By number of employees (FTE) 
as of December 31, 2023.

GRI 2-8

Employees 
categorized by 
function 
By number of own employees 
(Head Count) as of December 
31, 2023.

GRI 405-1 | CMF 5.1.1

Total collaborators: 
own employees

Total collaborators: 
third-party

Women

Men

TOTAL

2,884

14,192

17,076

634

1,957

2,591

Total collaborators: own + 
third-party

3,518

16,148

19,667

FTE: Full Time Equivalent (with overtime). 
Third-party collaborators refers only to those who perform core business activities such as outsourced sales 
force, stockers and call center personnel.

Women

Men

Total

Senior Management

Management

Headships

Worker

Salesforce

Administrative

Administrative support staff

Other professionals

Other technicians

0

13

396

528

641

1,018

85

29

100

10

45

1,325

8,306

2,016

1,267

200

30

619

10

58

1,721

8,834

2,657

2,285

285

59

719

There are no employees with adaptability agreements for employees with family  
responsibilities for this period.

Total 

2,810

13,818

16,628

INTEGRATED ANNUAL REPORT 2023Nationality 
allocation
By number of own employees 
(Head Count) as of December 
31, 2023.

CMF 5.1.2

Total employees

Senior Management

Management

Headships

Worker

Salesforce

Administrative

Administrative support staff

Other professionals

Other technicians

Total 

Women

Senior Management

Management

Headships

Worker

Salesforce

Administrative

Administrative support staff

Other professionals

Other technicians

Total 

Men

Senior Management

Management

Headships

Worker

Salesforce

Administrative

Administrative support staff

Other professionals

Other technicians

Total 

l

n
a
o
g
n
A

0

0

0

1

0

0

0

0

0

1

0

0

0

0

0

0

0

0

0

0

0

0

0

1

0

0

0

0

0

1

n
a
v

i

i
l

o
B

i

n
a
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i
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A

3

12

612

n
a

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l
i

z
a
r
B

n
a
e

l
i

h
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0

0

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6

6

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506

331

1,762

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4,396

1,650

457

523

0

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1,578

792

248

19

496

440

669

29

36

159

i

n
a
b
m
o
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C

l

0

1

3

65

8

11

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1

3,370

45

8,042

3,349

90

0

2

82

86

29

182

0

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381

3

10

530

0

0

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4

1

1

0

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6

0

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147

202

467

436

78

9

67

0

8

93

157

116

262

5

17

26

0

0

2

22

4

5

0

0

1

1,407

684

34

1

5

6

21

359

238

0

1

1

1,676

36

4,194

1,493

43

428

341

0

0

1

0

2

0

0

0

1,111

356

170

10

429

324

407

24

19

133

4

6

1

0

0

2,989

39

6,635

2,665

56

n
a

i
l

a
t
I

198

n
a
y
a
u
g
a
r
a
P

0

8

236

488

105

172

0

2

33

i

n
a
v
u
r
e
P

0

0

3

60

1

3

1

0

2

1,044

70

0

2

61

9

5

77

0

2

0

156

0

6

175

479

100

95

0

0

33

888

0

0

0

6

1

0

1

0

1

9

0

0

3

54

0

3

0

0

1

61

i

n
a
c
x
e
M

0

0

0

1

0

0

0

0

0

1

0

0

0

1

0

0

0

0

0

1

0

0

0

0

0

0

0

0

0

0

0

0

1

0

0

0

0

0

0

1

0

0

0

0

0

0

0

0

0

0

0

0

1

0

0

0

0

0

0

1

e
s
e
u
g
u
t
r
o
P

n
a
y
a
u
g
u
r
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0

1

0

0

0

0

0

0

0

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0

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0

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l

n
a
e
u
z
e
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V

0

0

l

a
t
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T

10

58

25

1,721

246

8,834

62

2,657

106

2,285

5

2

27

285

59

719

473

16,628

0

0

9

32

16

54

1

1

5

0

13

396

528

641

1,018

85

29

100

118

2,810

0

0

10

45

16

1,325

214

8,306

46

52

4

1

22

2,016

1,267

200

30

619

355

13,818

0

1

0

0

1

0

0

0

0

2

0

0

0

0

1

0

0

0

0

1

0

1

0

0

0

0

0

0

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1

i

n
a
c
n
m
o
D

i

n
a
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r
o
d
a
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i

h
s
n
a
p
S

0

0

0

2

0

2

0

0

0

4

0

0

0

0

0

0

0

0

0

0

0

0

0

2

0

2

0

0

0

4

0

0

2

2

2

0

0

0

0

6

0

0

1

0

0

0

0

0

0

1

0

0

1

2

2

0

0

0

0

5

0

0

1

1

1

1

0

0

0

4

0

0

1

0

1

1

0

0

0

3

0

0

0

1

0

0

0

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1

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.

S
U

n
a
i
t
i
a
H

0

0

0

118

0

2

1

0

0

121

0

0

0

9

0

0

0

0

0

9

0

0

0

109

0

2

1

0

0

112

0

0

0

0

1

0

0

0

0

1

0

0

0

0

0

0

0

0

0

0

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0

1

n
a
b
u
C

0

0

0

2

0

1

0

0

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3

INTEGRATED ANNUAL REPORT 2023 
Staffing categorized 
by age range
By number of own collaborators 
(Head Count) as of December 
31, 2023.

GRI 405-1 | CMF 5.1.3

Total staffing

Under 30 years 
of age

Between 30 
and 40 years of 
age

Between 41 
and 50 years of 
age

Between 51 
and 60 years of 
age

Between 61 
and 70 years of 
age

Over 70 years 
of age

Senior Management

Management

Headships

Worker

Salesforce

Administrative

Administrative support staff

Other professionals

Other technicians

0

0

105

2,282

893

731

50

18

139

0

8

687

3,248

1,077

912

85

32

284

2

23

648

2,197

546

416

75

6

178

4

22

252

951

128

189

57

0

107

4

5

29

153

10

37

16

3

11

Total 

4,218

6,333

4,091

1,710

268

Women

Senior Management

Management

Headships

Worker

Salesforce

Administrative

Administrative support staff

Other professionals

Other technicians

Total 

Men

Senior Management

Management

Headships

Worker

Salesforce

Administrative

Administrative support staff

Other professionals

Other technicians

0

0

49

196

240

386

9

9

46

935

0

0

56

2,086

653

345

41

9

93

0

2

200

201

261

391

24

16

42

1,137

0

6

487

3,047

816

521

61

16

242

0

6

113

91

116

169

24

3

8

530

2

17

535

2,106

430

247

51

3

170

0

4

34

36

22

63

25

0

4

188

4

18

218

915

106

126

32

0

103

0

1

0

4

2

9

3

1

0

20

4

4

29

149

8

28

13

2

11

Total 

3,283

5,196

3,561

1,522

248

199

Total

10

58

1,721

8,834

2,657

2,285

285

59

719

16,628

0

13

396

528

641

1,018

85

29

100

2,810

10

45

1,325

8,306

2,016

1,267

200

30

619

13,818

0

0

0

3

3

0

2

0

0

8

0

0

0

0

0

0

0

0

0

0

0

0

0

3

3

0

2

0

0

8

INTEGRATED ANNUAL REPORT 2023Less than 3 
years

Between 3 and 
6 years

Over 6 and 
under 9 years

Between 9 and 
12 years

More than 12 
years

Employees 
categorized by 
length of service
By number of own collaborators 
(Head Count) as of December 
31, 2023.

Senior Management

CMF 5.1.4

Management

Total employees

Headships

Worker

Salesforce

Administrative

Administrative support staff

Other professionals

Other technicians

0

10

265

4,603

1,434

1,099

167

31

253

1

11

305

1,376

586

489

81

13

193

1

3

150

539

138

153

17

4

48

4

13

286

855

185

233

15

8

79

Total 

7,862

3,055

1,053

1,678

Women

Senior Management

Management

Headships

Worker

Salesforce

Administrative

Administrative support staff

Other professionals

Other technicians

Total 

Men

Senior Management

Management

Headships

Worker

Salesforce

Administrative

Administrative support staff

Other professionals

Other technicians

0

3

116

395

486

568

55

17

56

1,696

0

7

149

4,208

948

531

112

14

197

0

2

84

70

102

229

24

7

24

542

1

9

221

1,306

484

260

57

6

169

0

2

39

10

21

55

1

0

3

131

1

1

111

529

117

98

16

4

45

0

3

54

27

13

87

4

5

6

199

4

10

232

828

172

146

11

3

73

Total 

6,166

2,513

922

1,479

200

Total

10

58

1,721

8,834

2,657

2,285

285

59

719

16,628

0

13

396

528

641

1,018

85

29

100

2,810

10

45

1,325

8,306

2,016

1,267

200

30

619

13,818

4

21

715

1,461

314

311

5

3

146

2,980

0

3

103

26

19

79

1

0

11

242

4

18

612

1,435

295

232

4

3

135

2,738

INTEGRATED ANNUAL REPORT 2023201

Employees 
categorized by 
individuals with 
disabilities
By number of own collaborators 
(Head Count) as of December 
31, 2023.

CMF 5.1.5

Women

Men

Total

Senior Management

Management

Headships

Worker

Salesforce

Administrative

Administrative support staff

Other professionals

Other technicians

Total 

0

0

2

13

1

168

31

0

1

216

0

0

1

58

4

111

55

0

6

235

0

0

3

71

5

279

86

0

7

451

Salary gap: 
Mean

Salary ratio calculated with the 
mean = (Mean gross hourly 
wage Women/ Mean gross 
hourly wage Men)*100

GRI 405-2 | CMF 5.4.2

Ratio of initial basic 
salary vs. legal 
minimum wage
GRI 202-1

Argentina

Brazil

Chile

Paraguay

2020

2021

2022

2023

330.6%

316.5%

317.8%

298.5%

115.4%

107.6%

117.9%

107.2%

143.4%

182.9%

163.0%

151.1%

114.0%

126.1%

118.2%

60.0%

Salary gap:
Median

Salary ratio calculated with the 
median = (Median gross hourly 
wage Women/ Median gross 
hourly wage Men)*100

GRI 405-2 | CMF 5.4.2

Note: Minimum initial basic salary with no additional payments.
There are no significant proportions of collaborators who receive their salaries based on minimum wage rules.
Argentina corresponds to Andina Argentina and Andina Empaques Argentina. Chile corresponds to Andina 
Chile, Vital Aguas, Vital Jugos, Envases Central and Reciclar.

Senior Management

Management

Headships

Worker

Salesforce

Administrative

Administrative support staff

Other professionals

Other technicians

Total 

Senior Management

Management

Headships

Worker

Salesforce

Administrative

Administrative support staff

Other professionals

Other technicians

Total 

TOTAL Coca-Cola Andina

N/A

75.7%

97.5%

98.1%

78.2%

87.0%

82.4%

116.4%

97.5%

111.2%

TOTAL Coca-Cola Andina

N/A

85.3%

92.2%

112.4%

92.5%

95.7%

66.1%

101.2%

89.9%

147.4%

Ratio between basic 
salary and total 
remuneration
GRI 405-2

Senior Management

Management

Headships

Worker

Salesforce

Administrative

Administrative support staff

Other professionals

Other technicians

Women

N/A

87.6%

76.7%

91.2%

95.4%

87.7%

N/A

N/A

N/A

Argentina

Men

87.6%

88.0%

74.1%

92.4%

96.3%

85.3%

N/A

N/A

N/A

Total

Women

87.6%

87.9%

74.4%

92.3%

96.2%

86.2%

N/A

N/A

N/A

N/A

62.7%

64.2%

92.6%

77.8%

89.8%

93.1%

87.6%

91.4%

Brazil

Men

54.2%

55.5%

77.4%

72.5%

67.9%

89.7%

91.9%

87.1%

90.4%

Total 

86.9%

88.9%

88.7%

83.8%

74.6%

Total

Women

54.2%

56.7%

73.6%

73.5%

70.8%

89.8%

92.3%

87.3%

90.5%

76.2%

N/A

81.0%

84.2%

84.6%

65.7%

89.7%

75.5%

92.1%

80.1%

Chile

Men

65.2%

79.9%

83.4%

83.1%

60.1%

84.7%

68.8%

93.6%

78.2%

Total

Women

65.2%

80.2%

83.6%

83.3%

61.6%

86.7%

70.1%

93.0%

78.5%

81.0%

N/A

81.8%

86.4%

97.1%

28.9%

94.1%

N/A

93.1%

N/A

88.6%

Paraguay

Men

74.3%

79.4%

68.0%

85.2%

29.6%

94.6%

N/A

N/A

82.8%

76.3%

Total

74.3%

79.8%

72.9%

85.5%

29.6%

94.4%

N/A

93.1%

82.8%

78.2%

83.3%

80.4%

Argentina corresponds to Andina Argentina and Andina Empaques Argentina. Chile corresponds to Andina Chile, Vital Aguas, Vital Jugos, Envases Central and Reciclar.

INTEGRATED ANNUAL REPORT 2023202

Percentage of people 
who used postnatal 
leave
Percentage of people who used 
postnatal leave, considering the 
total number of people eligible 
to use such leave.

Argentina

Brazil

Chile

Paraguay

CMF 5.7

Holding

Total

Women

2.3%

5.3%

7.6%

3.8%

5.6%

5.3%

Men

1.8%

2.5%

3.1%

2.5%

7.1%

2.5%

Total

1.8%

3.0%

4.0%

2.7%

6.5%

3.0%

Argentina corresponds to Andina Argentina and Andina Empaques Argentina. Chile corresponds to Andina Chile, Vital 
Aguas, Vital Jugos, Envases Central and Reciclar.

INTERNAL CLIMATE AND BENEFITS

Internal climate 
assessment 
(organizational commitment)

Argentina

Brazil

Chile

Paraguay

2022

 3.5 

 4.1 

 3.7 

 3.7 

2023

3.61

4.15

3.73

3.82

Note: In 2022 the survey presents a change in methodology, we moved to a questionnaire that focuses only on 
the main climate variables, with a score from 1 to 5.
Argentina corresponds to Andina Argentina and Andina Empaques Argentina. Chile corresponds to Andina Chile.

Argentina

Brazil

Chile

Paraguay

2020

2021

2022

2023

1.97%

2.10%

5.35%

1.60%

2.95%

2.28%

7.05%

1.03%

3.53%

1.86%

6.42%

1.29%

3.50%

1.64%

4.09%

1.96%

Note: own staffing
Argentina corresponds to Andina Argentina and Andina Empaques Argentina. Chile corresponds to Andina 
Chile, Vital Aguas, Vital Jugos, Envases Central and Reciclar.

Absenteeism rate
(Percentage of absenteeism/
year)

Average days used 
during postnatal 
leave
By number of own employees 
(Head Count) as of December 
31, 2023.

Argentina

Brazil

Chile

Paraguay

Total

Senior Management

Management

Headships

Worker

Salesforce

Administrative

Administrative support staff

Other professionals

Other technicians

Total 

Women

N/A

N/A

15

59

63

53

N/A

N/A

N/A

44

Men

N/A

N/A

4

4

5

4

N/A

N/A

N/A

4

Women

N/A

N/A

88

82

93

96

100

120

80

93

Men

N/A

N/A

5

5

5

5

5

N/A

4

5

Women

N/A

N/A

95

69

182

128

0

89

105

116

Men

N/A

0

12

15

15

16

N/A

20

0

14

Women

N/A

N/A

135

N/A

N/A

126

N/A

N/A

N/A

132

Men

N/A

N/A

14

14

14

14

N/A

N/A

14

14

Women

N/A

N/A

91

74

109

107

50

95

99

100

Men

N/A

0

10

8

10

10

5

20

4

8

Days granted for postnatal leave for men: Argentina: 3 days (plus 4 additional days granted by the Company); Brazil: 5 days; Chile: 5 days (10 additional consecutive days granted by the Company); Paraguay: 14 calendar days (including holidays and Sundays). 
Days granted for postnatal leave for women: Argentina: 90 days; Brazil: 120 days; Chile: 84 days (extended postnatal: 84 days or 126 half days); Paraguay: 126 calendar days (including holidays and Sundays).

Number of 
collaborators who 
have returned 
to work after 
completing parental 
leave by operation 
GRI 401-3

Argentina

Brazil

Chile

Paraguay

Total Coca-Cola Andina

2020

2021

2022

2023

Women

14

41

40

14

109

Men

97

149

82

58

386

Women

16

41

29

7

93

Men

65

167

70

45

347

Women

10

32

32

4

78

Men

59

121

81

48

309

Women

10

40

47

7

104

Men

51

135

75

38

299

Note: own staffing
Argentina corresponds to Andina Argentina and Andina Empaques Argentina. Chile corresponds to Andina Chile, Vital Aguas, Vital Jugos, Envases Central, Reciclar and Holding.

INTEGRATED ANNUAL REPORT 2023Additional benefits
GRI 401-2, 403-6 | CMF 5.8

Health benefits

Social benefits

% of operations with this 
benefit

Full time 
employees

Part time 
employees 
or 
temporary 
workers

Maternity and paternity leave in excess of what is 
mandated by law

75.0%

75.0%

Medical assistance and insurance 

100.0%

75.0%

Life Insurance in excess of what is mandated by law

100.0%

100.0%

Dental plan 

50.0%

50.0%

Health insurance or social security plan, depending 
on the country. Includes the employee and family 
group, the company assumes the entire disparity 
between the value of the plan and legal and other 
forms of contributions.

50.0%

50.0%

Food re-education programs. 

50.0%

50.0%

Gymnastics at work: access to physical activity plans 
in the company’s own facilities or by agreement, for 
the care of employees.

75.0%

75.0%

Preventive vaccination programs (dengue, flu, yellow 
fever, hepatitis A, etc.)

75.0%

75.0%

Medical check-up 

100.0%

100.0%

Sports and recreation program for workers 

50.0%

50.0%

Discount agreements with food companies and 
others. 

75.0%

75.0%

Refreshments: Fruit and yogurt for administrative 
positions. 

50.0%

50.0%

On-site nutritionist 

50.0%

50.0%

Discount agreements with health institutions and 
pharmacies. 

50.0%

50.0%

Conferences, workshops and talks of interest to 
employees and their families. 

75.0%

75.0%

Education benefits

Scholarships for academic excellence for employees' 
children for university careers 

25.0%

25.0%

Discounts on the fees of different educational 
programs for employees. 

Leaves of absence for study exams in excess of 
what is mandated by law

100.0%

75.0%

75.0%

50.0%

203

Leave for marriage, death in the immediate family, 
siblings and grandparents in excess of what is 
mandated by law

Flexible hours for areas where operations are not 
affected (e.g. short Fridays). 

Special holidays (Labor Day, Women's Day, 
Children's Day, Secretary's Day, etc.)

Additional vacation week for senior positions and 
above. 

Casual Fridays 

Accompanying retirees 

Half-birthday (FCCT) 

Internal library 

Vacation leave during vacation period 

Paid vacation leave with vacation bonus 

% of operations with this 
benefit

Full time 
employees 

Part time 
employees 
or temporary 
workers

75.0%

75.0%

75.0%

75.0%

100.0%

100.0%

75.0%

75.0%

100.0%

50.0%

25.0%

50.0%

50.0%

75.0%

75.0%

50.0%

25.0%

50.0%

50.0%

75.0%

Gift of summer and winter clothing for administrative 
areas 

25.0%

25.0%

Spouse's death leave in excess of the law 

Moving leave above the law 

Blood donation leave above the law 

Additional 2 days’ vacation leave for travel over 1000 
kms for a minimum of 10 days (DCCT)

Christmas party for employee and family 

Christmas gift for employees' children 

Extension of leave of absence for death of indirect 
family member in excess of what is mandated by law

Home Office 

Breastfeeding room 

Nursery - Crèche room 

Tickets to participate in events.

75.0%

25.0%

50.0%

75.0%

25.0%

50.0%

50.0%

50.0%

25.0%

25.0%

25.0%

25.0%

75.0%

75.0%

100.0%

75.0%

75.0%

75.0%

75.0%

75.0%

50.0%

75.0%

INTEGRATED ANNUAL REPORT 2023204

Economic benefits

% of operations with this benefit

Full time employees

Part time employees or 
temporary workers

Free beverage for internal consumption 

Birthday/Christmas/other drinks benefit 

Free beverage for employees' children's birthdays 

School kit, bonus for children under 18 years of age 

Housing subsidies 

Retirement bonus 

Transportation service for all personnel 

Canteen service (with some % discount) 

Contests for children of employees with the highest GPA 

Christmas box 

Year-end/Christmas gift 

Newborn gift 

Products available to employees for internal consumption 

Payday (last working day of the month or preceding Friday) 

Discount on the purchase of company products 

Loans

Discount club (vehicles, properties, services, etc.) 

Additional for university or tertiary degree for DCCT employees. 

Reimbursement of hotel expenses for DCCT employees with a cap. 

Extraordinary salary advance 

Payment of medical leave subsidy for first 3 days which are not covered by health 
plan. 

Galicia bank branch at Montecristo plant 

Optional auto/home insurance with company's insurance agreement 

Employer's contribution to life insurance and/or incorporation of spouse into the 
insurance policy

Gifts for specific celebrations (workers' day, women's day, children's day, secretary's 
day, etc.)

Financing of recreational activities (e.g., wedding reception, children's day, etc.).

Merit-based salary review

100.0%

100.0%

75.0%

100.0%

50.0%

100.0%

50.0%

75.0%

25.0%

100.0%

50.0%

50.0%

75.0%

100.0%

75.0%

50.0%

75.0%

75.0%

75.0%

75.0%

50.0%

50.0%

50.0%

75.0%

75.0%

50.0%

75.0%

100.0%

100.0%

50.0%

75.0%

25.0%

75.0%

50.0%

75.0%

25.0%

100.0%

50.0%

50.0%

75.0%

100.0%

75.0%

25.0%

75.0%

50.0%

50.0%

50.0%

50.0%

50.0%

50.0%

75.0%

75.0%

50.0%

50.0%

INTEGRATED ANNUAL REPORT 2023TALENT ATTRACTION AND DEVELOPMENT

Number of new 
collaborators hired 
2023
(Number of collaborators)

GRI 401-1

205

Argentina

Brazil

Chile

Paraguay

Holding

Under 30 years of age 

Between 30 and 50 years 

Over 50 years old

Total 

Women

 33 

 24 

 - 

57

Men

 67 

 66 

 1 

134

Women

221

186

16

423

Men

905

957

62

1,924

Women

28

30

1

59

Men

47

73

15

135

Argentina corresponds to Andina Argentina and Andina Empaques Argentina. Chile corresponds to Andina Chile, Vital Aguas, Vital Jugos, Envases Central and Reciclar.

Women

Men

Women

Men

12

9

1

22

16

23

2

41

0

2

0

2

New collaborators 
hiring rate 2023
(new collaborators / own 
staffing)

Under 30 years of age 

GRI 401-1

Between 30 and 50 years 

Over 50 years old

Total 

Argentina

Brazil

Chile

Paraguay

Holding

Women

0.28

0.10

0.00

0.15

Men

0.14

0.03

0.00

0.04

Women

0.40

0.24

0.19

0.30

Men

0.48

0.24

0.09

0.29

Women

0.13

0.05

0.01

0.07

Men

0.07

0.04

0.02

0.04

Women

0.26

0.09

0.08

0.13

Men

0.07

0.04

0.03

0.05

Women

0.00

0.17

0.00

0.11

Argentina corresponds to Andina Argentina and Andina Empaques Argentina. Chile corresponds to Andina Chile, Vital Aguas, Vital Jugos, Envases Central and Reciclar.

Average monthly 
turnover rate
GRI 401-1

2020

2021

2022

2023

Argentina

Brazil

0.2%

0.4%

0.5%

0.6%

2.7%

2.4%

2.4%

2.2%

Chile

1.1%

1.2%

1.6%

1.4%

Paraguay

0.3%

0.4%

0.5%

0.3%

Note: Does not include equity investees.
Note: Voluntary turnover rate Coca-Cola Andina 2023: 1.4%.
Argentina corresponds to Andina Argentina and Andina Empaques Argentina. Chile corresponds to Andina 
Chile, Vital Aguas, Vital Jugos, Envases Central and Reciclar.

0

1

0

1

Men

0.00

0.05

0.00

0.04

INTEGRATED ANNUAL REPORT 2023Total training hours 
2023 by function 
category

Total training hours

Women

Men

Average training 
hours

2020

2021

2022

2023

Note: Own staffing

2020

2021

2022

2023

Note: Own staffing

40,045

63,715

59,010

88,106

Women

19.4

27.3

21.8

 31.4

156,232

253,455

245,879

314,349

Men

11.6

18.5

17.8

22.7

Total

196,277

317,170

304,889

402,455

Total

12.6

19.8

18.5

24.2

206

Total

273 

2,140

88,665

Women

Men

Senior Management

Management

Headships

Worker

Salesforce

Administrative

Administrative support staff

Other professionals

Other technicians

 44 

 572 

 18,818 

 18,767 

 4,763 

 22,944 

 1,164 

 17,736 

 3,299 

229 

1,568

69,847

149,437

168,204

17,458

18,868

4,907

32,547

19,487

22,221

41,812

6,071

50,283

22,786

Total 

 88,106 

314,349

402,455

Note: Own staffing

Total training hours 
2023 by operation

Argentina

Brazil

Women

Men

Total

Women

Men

Total

Women

Chile

Men

Paraguay

Holding

Total

Women

Men

Total

Women

Men

Total

Senior Management

Management

Headships

Worker

Salesforce

 - 

 39 

 - 

 - 

 339 

 378 

0

10

2

49

 2 

 59 

 - 

 - 

 - 

 217 

 715 

 932 

 44 

 298 

 227 

312 

 271 

610

 - 

 8 

 4,329 

 24,202 

 28,530 

2,525

8,692

 11,218 

 10,144 

 33,221 

 43,365 

 1,705 

3,551

5,256

 115 

 5,506 

 37,046 

 42,552 

4,154

75,211

 79,365 

 9,076 

 33,308 

 42,384 

 567 

 8,332 

 8,899 

7,025

 10,139 

 1,041 

 1,781 

 2,822 

 31 

 41 

3,872 

 3,903 

321

362

 - 

 - 

 0 

 153 

 182 

 - 

 - 

 0 

 161 

 296 

 - 

 - 

Administrative

 11,616 

 12,314 

 23,930 

 4,926 

 1,070 

1,091

2,161

 204 

 34 

 238 

Administrative support staff

Other professionals

Other technicians

 - 

 5 

 - 

 - 

 72 

 - 

 77 

 126 

 126 

2,847

18,090

 20,937 

 - 

 761 

 761 

 452 

511

 55 

 - 

240

 - 

295

 - 

962

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

3,114

6,127

1,081

81

4,431

 10,558 

 3,928 

4,057

 5,138 

 28 

 998 

 611 

 639 

18

 99 

 17,650 

 32,457 

 50,107 

Total 

 22,062 

 82,430 

 104,492 

 19,939 

 117,575 

 137,514 

 42,084 

 103,852 

 145,936 

 3,695 

10,123

13,818

 326 

 369 

 696 

Note: Own staffing
Argentina corresponds to Andina Argentina and Andina Empaques Argentina. Chile corresponds to Andina Chile, Vital Aguas, Vital Jugos, Envases Central and Reciclar.

Average annual 
training hours 2023 
by function category
GRI 404-1 | CMF 5.8.III

Senior Management

Management

Headships

Worker

Salesforce

Administrative

Administrative support staff

Women

 N/A

 44.0 

 47.5 

 35.5 

 7.4 

 22.5 

 13.7 

Men

22.9 

34.9

52.7

18.0

8.7

14.9

24.5

Total

27.3

36.9

51.5

19.0

8.4

18.3

21.3

Topics and subjects 
covered in the 
training sessions
GRI 205-2, 404-2 | CMF 5.8.IV

2020

2021

2022

2023

Job skills development

40.5%

45.9%

43.0%

46.2%

Skills development and 
employability

20.4%

16.0%

25.1%

29.5%

Job security

27.2%

16.8%

23.9%

17.0%

Sustainability and 
environment

6.5%

18.1%

2.0%

3.8%

Ethics and code of conduct

5.4%

3.2%

5.9%

3.5%

Other professionals

 611.6 

 1,084.9 

 852.3 

Note: Own staffing

Other technicians

Total 

Note: Own staffing

 33.0 

 31.4 

31.5

22.7

31.7

24.2

INTEGRATED ANNUAL REPORT 2023Average annual 
training hours 2023 
by operation

Argentina

Brazil

Women

Men

Total

Women

Men

Total

Women

Senior Management

Management

Headships

Worker

Salesforce

Administrative

Administrative support staff

Other professionals

Other technicians

Total 

N/A

39.0

56.2

64.0

18.9

63.8

N/A

N/A

N/A

58.7

0.0

56.5

46.1

21.9

19.4

36.1

N/A

N/A

N/A

27.6

0.0

54.0

47.4

24.0

19.3

45.8

N/A

N/A

N/A

31.0

N/A

10.1

17.3

20.6

6.7

14.1

13.9

9.0

42.5

14.2

1.6

9.9

24.3

17.9

6.3

12.4

23.7

1.8

42.2

17.7

207

Paraguay

Holding

Total

Women

Men

Total

Women

Men

Total

Chile

Men

0.0

44.7

1.6

9.9

22.3

18.0

6.4

13.3

20.6

N/A

43.4

97.5

39.3

7.6

12.5

4.0

5.2

1,103.1

1,622.9

1,391.9

42.2

17.1

0.0

49.7

4.9

31.9

4.0

35.6

0.0

N/A

227.0

271.0

44.4

149.0

130.8

121.1

26.2

17.2

19.6

4.8

2.1

5.5

6.3

21.8

18.3

3.4

6.8

13.5

N/A

0.0

N/A

22.7

34.6

19.9

8.1

3.1

11.5

N/A

N/A

15.0

11.3

55.4

21.6

8.0

3.3

12.4

N/A

0.0

28.3

13.0

N/A

2.0

28.7

N/A

N/A

25.4

N/A

0.0

N/A

18.1

0.0

17.1

18.2

N/A

N/A

17.2

0.0

N/A

N/A

13.2

0.0

12.4

21.2

N/A

N/A

23.8

0.0

0.0

N/A

15.1

Note: Own staffing
Argentina corresponds to Andina Argentina and Andina Empaques Argentina. Chile corresponds to Andina Chile, Vital Aguas, Vital Jugos, Envases Central and Reciclar.

Investment in training
CMF 5.8.I

Investment in training (US$)

 944,815 

 967,222 

 1,118,018 

2021

2022

2023

Percentage of revenues 
invested in training

Sales (MUS$)

Note: Own staffing

0.03%

2,848

0.03%

3,058

0.04%

3,094

Percentage of 
employees with 
performance 
evaluations
GRI 404-3

Argentina

Brazil

Chile

Paraguay

2020

2021

2022

2023

55.4%

96.5%

86.8%

94.3%

100.0%

100.0%

100.0%

100.0%

97.1%

74.9%

98.2%

88.8%

97.8%

34.8%

97.8%

49.2%

Only Argentina considers seasonal staffing in the calculation. Additionally, in the case of Paraguay, it does not 
consider staff with less than 6 months of seniority and in the case of Chile, it does not consider operators or 
staff with less than 6 months of seniority.
Note: over own staffing
Argentina corresponds to Andina Argentina and Andina Empaques Argentina. Chile corresponds to Andina 
Chile, Vital Aguas, Vital Jugos and Envases Central.

INTEGRATED ANNUAL REPORT 2023208

HEALTH AND SAFETY

Fatality rate:  
Own staffing
CMF 5.6

2022

2023

Andina Argentina

Andina Brazil

Andina Chile

Andina Paraguay

Main subsidiaries  
Coca-Cola Andina

VJSA

VASA

ECSA

Other consolidated subsidiaries*

Total Coca-Cola Andina

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

Occupational disease 
rate: Own staffing
CMF 5.6

2022

2023

Andina Argentina

Andina Brazil

Andina Chile

Andina Paraguay

Main subsidiaries  
Coca-Cola Andina

VJSA

VASA

ECSA

Other consolidated subsidiaries*

Total Coca-Cola Andina

4.1

0.0

0.0

0.0

0.8

0.0

0.0

0.0

0.0

0.8

1.0

0.0

0.0

0.0

0.2

0.0

0.0

0.0

0.0

0.2

Calculation: No. of fatalities due to occupational accidents / No. of workers x 100,000.

Calculation: No. of occupational diseases / No. of workers x 100.

Accident rate:  
Own staffing
CMF 5.6

2022

2023

Andina Argentina

Andina Brazil

Andina Chile

Andina Paraguay

Main subsidiaries  
Coca-Cola Andina

VJSA

VASA

ECSA

Other consolidated subsidiaries*

Total Coca-Cola Andina

3.3

0.6

0.8

0.4

1.2

2.5

0.0

1.3

1.8

1.2

2.9

0.7

0.9

0.8

1.2

1.7

1.4

0.7

1.4

1.2

Average days lost 
due to accidents: 
Own staffing
CMF 5.6

Andina Argentina

Andina Brazil

Andina Chile

Andina Paraguay

Main subsidiaries  
Coca-Cola Andina

VJSA

VASA

ECSA

Other consolidated subsidiaries*

Total Coca-Cola Andina

25.6

9.4

18.1

5.5

19.6

29.1

0.0

21.5

27.4

19.9

2022

2023

Calculation: No. of work accidents / No. of workers x 100.

Calculation: days lost due to accidents / No. of work accidents.

Occupational 
accident fatality rate: 
Own staffing
GRI 403-9

Andina Argentina

Andina Brazil

Andina Chile

Andina Paraguay

Main subsidiaries  
Coca-Cola Andina

Other consolidated subsidiaries*

Total Coca-Cola Andina

2022

0.00

0.00

0.00

0.00

0.00

0.00

0.00

2023

0.00

0.00

0.00

0.00

0.00

0.00

0.00

Occupational 
accident fatality rate: 
Third-party staffing
GRI 403-9

Andina Argentina

Andina Brazil

Andina Chile

Andina Paraguay

Main subsidiaries  
Coca-Cola Andina

Other consolidated subsidiaries*

Total Coca-Cola Andina

2022

0.00

0.00

0.00

0.00

0.00

0.00

0.00

Calculation: No. of deaths due to occupational accidents*200,000/HH worked.

Calculation: No. of deaths due to occupational accidents*200,000/HH worked.

30.7

10.2

40.7

17.6

25.9

20.4

11.0

3.0

16.6

25.5

2023

0.03

0.00

0.00

0.00

0.01

0.00

0.01

INTEGRATED ANNUAL REPORT 2023209

Injury rate due 
to occupational 
accidents with major 
consequences: Own 
staffing
GRI 403-9

Andina Argentina

Andina Brazil

Andina Chile

Andina Paraguay

Main subsidiaries 
Coca-Cola Andina

2022

0.09

0.00

0.00

0.00

0.02

2023

0.03

0.00

0.00

0.00

0.01

Injury rate due 
to occupational 
accidents with major 
consequences:  
Third-party staffing
GRI 403-9

Andina Argentina

Andina Brazil

Andina Chile

Andina Paraguay

Main subsidiaries 
Coca-Cola Andina

2022

0.12

0.00

0.00

0.00

0.04

2023

0.00

0.00

0.00

0.00

0.00

Calculation: No. of injuries due to occupational accidents with major consequences x200,000/HH worked.
Note: Does not consider other consolidated subsidiaries.

Calculation: No. of injuries due to occupational accidents with major consequences x200,000/HH worked.
Note: Does not consider other consolidated subsidiaries.

Labor injury rate 
(LTIR): Own staffing
GRI 403-9

Andina Argentina

Andina Brazil

Andina Chile

Andina Paraguay

Main subsidiaries 
Coca-Cola Andina

2022

3.16

0.58

0.69

0.32

1.08

2023

2.78

0.58

0.84

0.62

1.07

Labor injury rate 
(LTIR): Third-party 
staffing
GRI 403-9

Andina Argentina

Andina Brazil

Andina Chile

Andina Paraguay

Main subsidiaries 
Coca-Cola Andina

2022

0.58

0.00

1.62

0.15

0.88

2023

0.66

0.00

1.24

0.10

0.73

Calculation: No. of injuries due to occupational accidents x200,000/HH worked.
LTIR = Lost Time Incident Rate, frequency rate, number of lost time accidents per 200,000 hours worked.
Note: Does not consider other consolidated subsidiaries.

Calculation: No. of occupational injuries x200,000/HH worked.
LTIR = Lost Time Incident Rate, frequency rate, number of lost time accidents per 200,000 hours worked.
Note: Does not consider other consolidated subsidiaries.

Accident rate (LTIR): 
Own staffing + third 
parties
GRI 403-9

Andina Argentina

Andina Brazil

Andina Chile

Andina Paraguay

Main subsidiaries 
Coca-Cola Andina

Other consolidated 
subsidiaries* 

Total Coca-Cola Andina

2022

1.84

0.51

1.23

0.22

1.00

1.26

1.01

2023

1.63

0.51

1.07

0.30

0.93

1.17

0.94

Days lost due to 
accidents rate (LTISR): 
Own + third parties’ 
staffing
GRI 403-9

Andina Argentina

Andina Brazil

Andina Chile

Andina Paraguay

Main subsidiaries 
Coca-Cola Andina

Other consolidated 
subsidiaries* 

Total Coca-Cola Andina

2022

49.0

4.8

14.8

2.7

18.0

20.8

18.1

Calculation: No. of occupational injuries x200,000/HH worked.
LTIR = Lost Time Incident Rate, frequency rate, number of lost time accidents per 200,000 hours worked.
Target LTIR 2023 for main subsidiaries is 0.95.

Calculation: N° days lost due to accidents x200,000/HH worked.
LTISR = Lost Time Injury Severity Rate, number of days lost per 200,000 hours worked.

Occupational disease 
rate: Own + third 
parties’ staffing
GRI 403-10

Andina Argentina

Andina Brazil

Andina Chile

Andina Paraguay

Main subsidiaries 
Coca-Cola Andina

2022

1.91

0.00

0.00

0.00

0.45

Calculation: No. of persons with occupational disease x200,000/HH worked.
Note: Does not consider other consolidated subsidiaries.

2023

53.4

5.3

28.6

5.2

23.9

18.5

23.8

2023

0.45

0.00

0.00

0.00

0.11

INTEGRATED ANNUAL REPORT 2023210

COMMUNITY

Food loss 
[Tn/year]

GRI: 306-4; 306-5

2020

2021

2022

2023

Food loss and waste

 35,814 

 29,846 

 39,599 

 47,251 

Used for alternative 
purposes

 2,128 

 904 

 1,124 

 2,662 

Total Coca-Cola Andina

 33,686 

 28,942 

 38,475 

 44,589 

Number of 
beneficiaries in the 
community 
[Quantity/year] 
GRI 413-1

Argentina

Brazil

Chile

Paraguay

2020

2021

2022

2023

352,597

387,644

493,026

310,369

310,385

38,697

29,967

29,713

1,036,180

159,671

217,589

577,144

46,520

83,513

68,204

117,308

Total Coca-Cola Andina

1,745,682

669,525

808,786

1,034,534

Volunteer hours 
(hrs/year)

GRI 413-1

2020

2021

2022

2023

Argentina

Brazil

Chile

Paraguay

907

252

849

-

870

312

13

-

Total Coca-Cola Andina

2,008

1,195

343

364

35

-

742

701

813

402

-

1,916

Liters of beverage 
donated
(liters/year)

GRI 413-1

Argentina

Brazil

Chile

Paraguay

2020

2021

2022

2023

945,117

377,737

678,283

271,847

122,787

196,604

36,046

111,207

549,124

280,783

407,588

2,136,142

511,141

48,866

2,253

142,733

Total Coca-Cola Andina

2,128,169

903,990

1,124,169

2,661,929

INTEGRATED ANNUAL REPORT 2023211

Comment

NORMS AND STANDARDS INDEX

CMF-461 INDEX
CMF 1

2. Entity Profile

2.1.

2.2. 

2.3. 

Mission, vision, purpose and values

Historical information of the entity

Ownership

2.3.1

2.3.2 

2.3.3

2.3.4 

2.3.4.i 

2.3.4.ii

Control situation

Significant changes in ownership or control

Identification of partners or majority shareholders

Shares, their characteristics and rights

Description of the series of actions

Dividend policy

2.3.4.iii 

Statistical information

2.3.4.iii.a 

Dividends

2.3.4.iii.b 

Transactions in stock exchanges

2.3.4.iii.c 

Number of shareholders

2.3.5 

Other securities issued by the entity

3. Corporate 
Governance

 3.1 

Governance framework

3.1

3.1.i 

3.1.ii 

3.1.iii 

3.1.iv 

3.1.v 

3.1.vi 

Organizational Chart

Assurance and evaluation of corporate governance

Approach to sustainability in business

Detection and Management of Conflicts of Interest

Concerns of key stakeholders

Promotion of innovation, research and development

Detection and reduction of organizational, social or cultural barriers

3.1.vii 

Identification of diversity of skills, knowledge, conditions, experiences and visions

 3.2 

Board of Directors

3.2.i 

3.2.ii 

3.2.iii 

3.2.iv 

3.2.v 

Identification of its members

Income of the members of the Board of Directors

Policy for the hiring of experts by the Board of Directors

Knowledge matrix

Induction of New Members

Page

5,10,47,66

12

32,131-132,134

131

131-132, 134

130

135

135

136-137

130

137

26

27, 46

16, 26-27, 47, 53, 66

43-44, 46-47

16-18

88-91

46, 66

26, 47, 66

29-31

35

34

33

32

INTEGRATED ANNUAL REPORT 2023 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Frequency of meetings with risk management, internal audit and social responsibility units

Page

38

Comment

Reports on matters related to environmental and social matters

27, 33, 36, 48, 53

212

3.2.vi 

3.2.vii 

3.2.viii 

3.2.ix 

Field visits

Collective and/or individual performance

3.2.ix.a 

Detection of areas in which the Board of Directors can be trained

3.2.ix.b 

Detection and reduction of organizational, social or cultural barriers of the board of directors

3.2.ix.c 

Hiring of consultants to evaluate the performance and functioning of the Board of Directors.

3.2.x 

3.2.xi 

3.2.xii 

Minimum number of regular meetings

Change in internal organization and operation in contingency or crisis situations

System of access to information for board members

3.2.xii.a 

System of access to information for board members: minutes and documents

3.2.xii.b 

System for access to information for board members: minutes

3.2.xii.c 

System of access to information for the members of the Board of Directors: complaints channel

3.2xii.d 

System of access to information for Board members: final text of the minutes of each meeting.

3.2.xiii 

Formation of the Board of Directors

3.2.xiii.a 

Composition of the Board of Directors: men and women

3.2.xiii.b 

Formation of the Board of Directors: nationality

3.2.xiii.c 

Composition of the Board of Directors: age range

3.2.xiii.d 

Composition of the Board of Directors: seniority in the organization

3.2.xiii.e 

Conformation of the Board of Directors: Disability status

3.2.xiii.f 

Conformation of the Board of Directors: salary gap

 3.3 

Board Committees

3.3.i 

3.3.ii 

3.3.iii 

3.3.iv 

3.3.v 

3.3.vi 

Description of the role and main functions of committees

Identification of its members

Committee members' incomes

Main activities carried out by the committee during the year

Hiring of consultants and expenses

Directors' Committee under Article 50 bis of Law No. 18,046

3.3.vii 

Frequency of reporting to the Board of Directors

 3.4 

Chief Executives

3.4.i 

3.4.ii 

3.4.iii 

3.4.iv 

Position, name, RUT, profession, and date since the position has been held

Amount of compensation received by chief executive officers

Compensation plans or special benefits plans for senior executives

Percentage of ownership interest of the issuer

 3.5 

Adherence to national or international codes

33

34

34

33

34

33

33

34

34

34

45

34

33, 196

33, 196

196

196

196

35

36-37

36-37

35

36-37

34

38

36-37

39-41

39, 42

42

42, 132

32

INTEGRATED ANNUAL REPORT 2023 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
213

Comment

 3.6 

Risk management

3.6.i 

3.6.ii 

3.6.ii.a 

3.6.ii.b 

3.6.ii.c 

3.6.ii.d 

3.6.ii.e 

General guidelines established by the Board of Directors

Risks and opportunities that could materially affect business performance and financial condition

Risks and opportunities inherent to the entity's activities

Information security risks

Risks related to free competition

Consumer health and safety risks

Other risks and opportunities arising from impacts on the environment or society, generated directly 
or indirectly

3.6.iii 

Detection of risks and how the relatively more significant risks are identified

3.6.iv 

3.6.v 

3.6.vi 

3.6.vii 

3.6.viii 

3.6.ix 

3.6.x 

3.6.xi 

3.6.xii 

Role of the Board of Directors, or administrative body, and senior management, in the detection, 
evaluation, management and monitoring of risks

Risk Management Unit

Internal auditing unit or equivalent

Code of Ethics or Code of Conduct or equivalent document

Information dissemination and training programs on the policies, procedures, controls and codes 
implemented for risk management.

Channel available to its personnel, shareholders, customers, suppliers and/or third parties outside 
the entity, for the reporting of possible irregularities or illicit acts.

Succession plan for the general manager and other principal executives

Review of salary structures and compensation policies by the Board of Directors

Salary structures and compensation and indemnification policies for the chief executive officer and 
other key executives

3.6.xiii 

Crime prevention model implemented in accordance with Law No. 20,393

 3.7 

Relationship with stakeholders and the general public

3.7.i 

3.7.ii 

3.7.iii 

3.7.iv

Stakeholder Relations and Media Relations Unit

Continuous improvement procedure for processes of preparation and dissemination of disclosures 
made by the entity to the market.

Procedure for shareholders to be informed in advance of the shareholders' meeting at which 
directors are to be elected about the characteristics, capabilities and visions of the nominees.

 System or procedure that allows shareholders to participate and exercise their voting rights by 
remote means

4. Strategy

4.1 

4.2 

4.3 

Time horizons

Strategic objectives

Investment plans

Page

47-48

50-55

50-55

57

56

56

56

49

38, 48

38, 48

38, 48-49

28, 46

28, 49

45

62

42

42

43

21-22

14

32-33

135

172

16, 47

19-20

INTEGRATED ANNUAL REPORT 2023 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
5. Persons

5.1 

Staffing

5.1.1 

5.1.2 

5.1.3 

5.1.4 

5.1.5 

Number of persons by sex

Number of persons by nationality

Number of people by age range

Length of service

Number of people with disabilities

 5.2 

 5.3 

 5.4 

Labor Formality

Job adaptability

Pay equity by gender

5.4.1 

5.4.2 

Equity policy

Wage gap (Mean and Median)

 5.5 

 Workplace and sexual harassment

5.6

5.7 

5.8 

Occupational safety

Postnatal leave

Training and benefits

5.8.i 

5.8.ii 

5.8.iii 

5.8.iv 

Total amount of monetary resources and the percentage they represent of income

Total number of trained personnel and the percentage that this number represents of the total 
staffing

Average Annual Training Hours

Subjects covered by the training courses

5.9

Subcontracting policy

214

Comment

During 2023, 3 complaints of sexual harassment were 
registered in Chile, all of which were referred to the 
respective Provincial or Communal Labor Inspections; 
and 15 complaints of labor harassment, filed with 
People Management, which were investigated 
internally in accordance with the provisions of the 
Company’s Internal Regulations of Order, Hygiene and 
Safety. 

In Brazil, there were 6 complaints of labor harassment, 
one of which was filed with the competent labor 
authority in that country. The regular procedure 
established in each jurisdiction was followed for the 
treatment of each of them.

In 2023, the Company trained 7,987 collaborators in 
labor and sexual harassment issues.

Although the Company does not have a transverse 
subcontracting policy, each of the operations has 
procedures that regulate the subcontracting of 
personnel performing functions within the Company, 
which incorporate the guidelines of local laws related 
to the Company’s joint and several liability.

Page

197

198

199

200

201

196-197

197

68

201

47, 67

72, 208

68, 202

64, 68, 203

64, 207

64

206

206

28

INTEGRATED ANNUAL REPORT 2023 
 
 
 
 
 
 
 
 
 
 
6. Business Model

6.1 

Industrial sector

6.1.i 

6.1.ii 

6.1.iii 

6.1.iv 

6.1.v 

6.1.vi 

6.2 

Business

Nature of the products and/or services

Competition in the industrial sector

Legal or regulatory framework that regulates or affects the industry in which the company 
participates

Domestic or foreign regulatory entities with oversight powers over the entity

Main stakeholders

Affiliation to guilds, associations or organizations

6.2.i 

6.2.ii 

6.2.iii 

6.2.iv 

6.2.v 

6.2.vi 

6.2.vii

Main goods produced and/or services rendered and the main markets in which these products are 
marketed

Sales Channels and Distribution Methods

Number of suppliers that individually represent at least 10% of the total purchases made during the 
period.

Number of customers that individually account for at least 10% of the segment's revenue

Main brands used in the marketing of goods and services

Patents owned by the entity

 Principal licenses, franchises, royalties and/or concessions owned by the entity

6.2.viii 

Other external environmental factors relevant to business development

6.3 

6.4 

Stakeholders

Properties and facilities

6.4.i 

6.4.ii 

6.4.iii 

Most relevant characteristics of main properties

Natural resource extraction companies: Identification of concession areas and/or land owned by the 
company

Ownership status of the facilities or some other type of contract, such as financial or operating 
leasing

6.5 

Subsidiaries, associates and investments in other companies

6.5.1 

6.5.1.i 

6.5.1.ii 

Subsidiaries and associates

Individualization, domicile and legal nature.

Subscribed and paid-in capital

6.5.1.iii 

Corporate purpose and clear indication of the activity or activities it carries out

6.5.1.iv 

Name(s) and surname(s) of the director(s), administrator(s) and general manager.

6.5.1.v 

Current percentage of ownership of the parent company or investing entity

6.5.1.vi 

6.5.1.vii 

Percentage represented by the investment in each subsidiary or associate out of the total individual 
assets of the parent company

Indication of the name and surname(s) of the director, general manager or main executives of the 
parent company or investing entity that hold some of these positions in the subsidiary or associate.

215

Comment

Page

10

78

129

129

21-22

23

80, 173

13, 84

127

84, 175

80, 173

155

154-155

50-52, 56

21-23

149-153

-

Not applicable due to the nature of the business

149-153

139-146

139-146

139-146

139-146

139-146

139-146

139-146

INTEGRATED ANNUAL REPORT 2023 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
216

Comment

The Company does not have investments representing 
more than 20% of the total assets of the entity.

The Company does not have investments representing 
more than 20% of the total assets of the entity.

The Company does not have investments representing 
more than 20% of the total assets of the entity.

The Company does not have investments representing 
more than 20% of the total assets of the entity.

6.5.1.viii 

Clear and detailed description of business relationships with subsidiaries or associates

6.5.1.ix 

Brief list of acts and contracts entered into with subsidiaries or associates

6.5.1.x 

Schematic table showing ownership relations

6.5.2 

Investment in other companies

6.5.2.i 

Individualization of them and their legal nature.

6.5.2.ii

 Percentage of participation.

6.5.2.iii 

Description of the main activities performed.

6.5.2.iv 

Percentage of the company's individual total assets represented by these investments.

7. Supplier 
Management

7.1 

Payment to suppliers

7.1.i 

7.1.ii 

7.1.iii 

7.1.iv 

7.1.v 

Number of Invoices paid

Total amount paid (millions of pesos)

Total amount of interest for late payment of invoices (millions of pesos)

Number of Suppliers

Number of agreements registered in the Register of Agreements with Exceptional Payment Periods 
kept by the Ministry of Economy.

7.2 

Supplier evaluation

Page

139-146

139-146

138

139

-

-

-

-

124

193-195

193-195

193-195

192

195

125, 192

INTEGRATED ANNUAL REPORT 2023 
 
 
 
 
 
 
 
 
 
 
 
 
217

8. Indicators

8.1 

Legal and regulatory compliance

Page

Comment

8.1.1 

Legal and regulatory compliance: in relation to customers

8.1.2 

Legal and regulatory compliance: in relation to its employees

8.1.3 

Legal and Regulatory Compliance: Environmental

8.1.4 

Legal and regulatory compliance: Free competition

8.1.5 

Legal and regulatory compliance: Other

8.2 

Sustainability indicators by type of industry

Summary of essential or material events disclosed by the entity during the annual period

During 2023, the Company was not sanctioned for 
regulatory non-compliance related to customer rights 
or for violations of Law No. 19,496 on Consumer 
Rights Protection.

During 2023, the Company was sanctioned for 46 
regulatory non-compliances related to the rights of its 
workers in Brazil, for a total amount of R$216,435.9, 
while in Chile it was sanctioned for 11 non-
compliances for a total of Ch$25 million.

The Company has an Integrated Management System 
(IMS) that establishes procedures that allow it to 
monitor compliance with environmental regulations, 
which is certified annually under ISO14001 standards. 
During 2023, the Company had no enforceable 
sanctions from the Superintendency of the 
Environment (SMA) or equivalent agencies in foreign 
jurisdictions. The Company has no compliance plans 
or environmental damage remediation plans.

During 2023, the Company was not sanctioned for 
regulatory non-compliance that could affect free 
competition.

During 2023, the Company was not sanctioned for 
regulatory non-compliance with Law 20,393, which 
establishes the criminal liability of legal entities.

-

71

-

46, 56

43-44, 47

218-219

157-159

A faithful synthesis of the comments and proposals relating to the progress of the company's business, made by 
shareholders and the Directors' Committee.

135

Availability of the entity's financial statements on the Financial Market Commission's website and on the entity's 
own website.

160-168

9. Relevant or 
essential facts

10. Shareholder and 
Directors’ Committee 
comments

11. Financial reporting

INTEGRATED ANNUAL REPORT 2023 
 
 
 
 
218

Comment

Comment

SASB INDEX
CMF 8.2

Food and beverage sector - non-alcoholic beverages
Industry Code: fb-nb

Subject

Code

Accounting Parameter

General Indicators

FB-NB-000.A

Volume of products sold

Category

Quantitative

Unit of 
Measure

Millions of 
hectoliters

General Indicators

FB-NB-000.B

Number of production facilities

Quantitative

Number

General Indicators

FB-NB-000.C

Total road miles traveled by the fleet

Quantitative

Miles

Subject

Code

Accounting Parameter

Category

Unit of 
Measure

Fleet fuel management

FB-NB-110a.1

(1) Total amount of fuel consumed by vehicles in your fleet

Quantitative

Gigajoules (GJ)

Fleet fuel management

FB-NB-110a.1

(2) Percentage of the total amount of fuel consumed by vehicles in its 
fleet that is renewable fuel.

Quantitative

Percentage (%)

Energy management

FB-NB-130a.1

(1) Total energy consumed

Quantitative

Gigajoules (GJ)

Energy management

FB-NB-130a.1

(2)Percentage of energy consumed that came from the electricity grid

Quantitative

Percentage (%)

Energy management

FB-NB-130a.1

(3) Percentage of energy consumed that is renewable energy

Quantitative

Percentage (%)

Page

175

6

190

Page

190

190

186

186

186

Water management

FB-NB-140a.1

(1) Total water withdrawal

Water management

FB-NB-140a.1

(2) Total water consumed

Water management

FB-NB-140a.1

Water management

FB-NB-140a.1

(3) Percentage of total water withdrawn at sites with high or extremely 
high initial water stress.

(4) Percentage of total water consumed at sites with high or extremely 
high initial water stress.

Quantitative

Quantitative

Thousands of 
m3

Thousands of 
m3

177-179

177-179

Quantitative

Percentage (%)

177-179

Quantitative

Percentage (%)

177-179

Water management

FB-NB-140a.2

Description of water management risks and analysis of strategies and 
practices to mitigate them.

Debate and 
analysis

N/A

103-105,107-109

Health and nutrition

FB-NB-260a.1

(1) Revenues from non-caloric and low-caloric beverages

Quantitative

Health and nutrition

FB-NB-260a.1

(2) Revenues from beverages without added sugar

Quantitative

Health and nutrition

FB-NB-260a.1

(3) Revenues from artificially sweetened beverages

Quantitative

Currency to 
communicate

Currency to 
communicate

Currency to 
communicate

174

174

174

Health and nutrition

FB-NB-260a.2

Analysis of the process of identification and management of products 
and ingredients related to nutritional and health concerns of 
consumers.

Debate and 
analysis

N/A

81-82

Product labeling and marketing

FB-NB-270a.1

(1) Percentage of advertisements made for children

Quantitative

Percentage (%)

Product labeling and marketing

FB-NB-270a.1

(2) Percentage of advertisements for children promoting products that 
comply with dietary recommendations.

Quantitative

Percentage (%)

Product labeling and marketing

FB-NB-270a.2

Product labeling and marketing

FB-NB-270a.2

(1) Revenues from products labeled as containing genetically modified 
organisms (GMOs)

Quantitative

(2) Revenues from products labeled as not containing genetically 
modified organisms (GMO)

Quantitative

Currency to 
communicate

Currency to 
communicate

81

81

81

81

INTEGRATED ANNUAL REPORT 2023 
 
 
219

Subject

Code

Accounting Parameter

Category

Unit of 
Measure

Page

Comment

Product labeling and marketing

FB-NB-270a.3

Number of incidents of non-compliance with regulatory or industry 
codes for labeling or marketing

Quantitative

Number

Product labeling and marketing

FB-NB-270a.4

Total amount of monetary losses as a result of legal proceedings 
related to labeling or marketing practices.

Quantitative

Currency to 
communicate

Packaging life cycle management

FB-NB-410a.1

(1) Total weight of containers (including primary and secondary 
packaging)

Quantitative

Metric tons (t)

Packaging life cycle management

FB-NB-410a.1

(2) Percentage of total weight of packaging made from recycled or 
renewable materials.

Quantitative

Percentage (%)

Packaging life cycle management

FB-NB-410a.1

(3) Percentage of total weight of packaging that is recyclable, reusable 
or compostable.

Quantitative

Percentage (%)

-

-

182

182

96

Packaging life cycle management

FB-NB-410a.2

Analysis of strategies to reduce the environmental impact of packaging 
throughout its life cycle.

Debate and 
analysis

N/A

95, 101

Environmental and social impacts of 
the ingredient supply chain

FB-NB-430a.1

(1.a) Audit of suppliers' social and environmental responsibility: 
nonconformity rate for major nonconformities

Quantitative

Rate

Environmental and social impacts of 
the ingredient supply chain

FB-NB-430a.1

(1.b) Supplier social and environmental responsibility audit: 
non-conformance rate for minor non-conformities

Quantitative

Rate

Environmental and social impacts of 
the ingredient supply chain

FB-NB-430a.1

(2.a) Audit of suppliers' social and environmental responsibility: rate of 
corrective actions for significant nonconformities

Quantitative

Rate

Environmental and social impacts of 
the ingredient supply chain

FB-NB-430a.1

(2.b) Audit of suppliers' social and environmental responsibility: rate of 
corrective actions for minor nonconformities

Quantitative

Rate

Supply of ingredients

FB-NB-440a.1

Percentage of beverage ingredient costs sourced from regions with 
high or extremely high initial water stress

Quantitative

Percentage (%) 
by cost

Supply of ingredients

FB-NB-440a.2

List of priority beverage ingredients and description of sourcing risks 
due to environmental and social considerations

Debate and 
analysis

N/A

195

195

195

195

-

-

No non-compliance, fines or sanctions were detected 
regarding product labeling information, marketing 
communications, regulations or codes to which 
Coca-Cola Andina has voluntarily adhered to, in the 
reported period.

No non-compliance, fines or sanctions were detected 
regarding product labeling information, marketing 
communications, regulations or codes to which 
Coca-Cola Andina has voluntarily adhered to, in the 
reported period.

Although there is an evaluation of the most relevant 
suppliers for the business based on water management 
criteria (among others), there is no record of whether the 
operation associated with the supply is in a water stress 
zone, so this indicator was omitted in this period.

Although there is traceability of ingredients and 
associated suppliers, there is no record of whether the 
operation associated with the supply is in a water stress 
zone, so this indicator was omitted for this period.

INTEGRATED ANNUAL REPORT 2023GRI CONTENT INDEX

Statement of Use: Coca-Cola Andina has presented the information cited in this GRI content index for the period from 
January 1 to December 31, 2023 with reference to the GRI Standards

GRI 1 USED
GRI 1: Fundamentals 2021

General Content

2-1 Organization details

2-2 Entities included in the organization's sustainability reports.

2-3 Reporting period, frequency and point of contact

2-4 Information reflections

2-5 External warranty

2-6 Activities, value chain and other business relationships

2-7 Employees

2-8 Non-employee workers

2-9 Governance structure and composition

2-10 Nomination and selection of the highest governance body

2-11 Chairman of the highest governance body

2-12 Role of the highest governance body in overseeing the management of impacts

2-13 Delegation of responsibility for impact management

2-14 Role of the highest governance body in sustainability reporting

GRI 2: General Contents 
2021

2-15 Conflicts of interest

2-16 Communication of critical concerns

2-17 Collective knowledge of the highest governance body

2-18 Evaluation of the performance of the highest governance body

2-19 Compensation policies

2-20 Process for determining compensation

2-21 Annual total compensation ratio

2-22 Sustainable Development Strategy Statement

2-23 Policy commitments

2-24 Embedding Policy Commitments

2-25 Processes for remediation of negative impacts

2-26 Mechanisms for seeking advice and raising concerns

2-27 Compliance with laws and regulations

2-28 Associations and membership

2-29 Approach to Stakeholder Engagement

GRI 2: General Contents 
2021

2-30 Collective bargaining agreements

Page

5, 10

5

5

112

5

10, 13, 77-80, 84, 124-127, 
139-148, 154-155, 192-193

196-197

197

26-27, 29-31, 36

32

29, 32

26-27

27

5, 38, 48

44

38, 45

34

34

35

35, 42

-

3-4

46-47

46-47

16-18, 50-51, 54-56, 
170-171, 175

45

217

23

21-22

71

220

Comment

Omitted due to confidentiality

Indicator reported in line with NCG-461 indicators 
8.1.1 and 8.1.2.

For those collaborators not covered by collective 
bargaining agreements, labor conditions in 
Argentina are governed by the Labor Contract 
Law, regulatory standards and the individual 
contract with Andina, aligned with internal 
regulations and local corporate policies. In Chile, 
the company may extend benefits to non-
unionized workers, who must pay the 
corresponding fee agreed with each union.

INTEGRATED ANNUAL REPORT 2023Material Issues

GRI 3: Material Topics 
2021

3-1 Process for determining material issues

3-2 List of material topics

CATEGORY: Sustainable Leadership

Material Subject:: 
Market leadership, 
growth and cost 
control

GRI 3: Material Topics 
2021

GRI 201: Economic 
Performance 2016

Material Topic
Geopolitical context 
of countries and 
markets.

GRI 3: Material Topics 
2021

This material topic has no 
specific GRI Standard 
associated with it.

3-3 Management of material issues

201-1 Direct economic value generated and distributed

201-2 Financial implications and other risks and opportunities due to climate change

3-3 Management of material issues

INFORMATION MATERIAL SUBJECT MATTER - Geopolitical context of countries and markets

11

221

Comment

Page

14

15

17-18, 77, 170

24

53

17-18, 11, 170

Material Topic
Regulatory 
Compliance and 
Business Ethics

GRI 3: Material Topics 
2021

3-3 Management of material issues

205-1 Operations assessed for corruption-related risks

17-18, 28, 43-47, 170

43-44, 50-51

205-2 Communication and training on anti-corruption policies and procedures

28, 46-47, 124-125, 206

GRI 205: Anti-Corruption 
2016

GRI 206: Anti-
Competitive Behavior 
2016

GRI 3: Material Topics 
2021

This material topic has no 
specific GRI Standard 
associated with it.

GRI 3: Material Topics 
2021

This material topic has no 
specific GRI Standard 
associated with it.

Material Subject
Sustainable strategy 
and the ESG view of 
business

Material Topic
Digital Transformation 
and Innovation

205-3 Confirmed incidents of corruption and actions taken

206-1 Legal actions for anticompetitive behavior, antitrust and monopoly practices

-

-

No cases of corruption of public officials, money 
laundering, financing of terrorism or unfair 
competition were detected during the reporting 
period. There is also no information regarding legal 
proceedings related to corruption that have been 
brought against the Company or its employees 
during the reporting period.

Embotelladora Andina does not have or has not 
filed any legal actions against it related to unfair 
competition, antitrust and/or anti-competitive 
practices pending or completed in 2023.

3-3 Management of material issues

16-18, 170

MATERIAL SUBJECT INFORMATION - Sustainable strategy and the ESG approach to business

16-18

3-3 Management of material issues

17-18, 88-91, 170

MATERIAL SUBJECT INFORMATION - Sustainable strategy and the ESG approach to business

88-91

INTEGRATED ANNUAL REPORT 2023222

Page

Comment

CATEGORY: Circular perspective

Material Subject: 
Circularity of 
packaging 
(returnability and 
recovery)

GRI 3: Material Topics 
2021

3-3 Management of material issues

GRI 301: Materials 2016

301-1 Materials used by weight or volume

301-2 Recycled input materials used

301-3 Recovered products and their packaging materials

Material Topic 
Waste management 

GRI 3: Material Topics 
2021

3-3 Management of material issues

306-1 Waste generation and significant waste-related impacts

306-2 Management of significant waste-related impacts

GRI 306: Waste 2020

306-3 waste generated

306-4 waste diverted for disposal

306-5 waste for disposal

CATEGORY: Water Awareness

Material Subject:  
Water management 
and water scarcity

GRI 3: Material Topics 
2021

3-3 Management of material issues

303-1 Interactions with water as a shared resource 

303-2 Management of impacts related to water discharge 

GRI 303: Water and 
Effluents 2018

303-3 Water withdrawal 

303-4 Water discharge

303-5 Water consumption

17-18, 95-102, 170

100, 183

100, 181

182

17-18, 95-102, 170

50-51, 95, 102

102

184

184-185, 210

184-185, 210

17-18, 103-109, 170

103-105, 108-109

103, 108

178

108, 179

177-179

INTEGRATED ANNUAL REPORT 2023223

Page

Comment

CATEGORY: Climate Action

Material Topic 
Climate change and 
emissions

GRI 3: Material Topics 
2021

3-3 Management of material issues

305-1 Direct (Scope 1) GHG emissions

305-2 Indirect energy (Scope 2) GHG emissions

305-3 Other indirect GHG emissions (Scope 3)

305-4 Intensity of GHG emissions

GRI 305: Emissions 2016

305-5 Reduction of GHG emissions

305-6 Emissions of ozone-depleting substances (ODS)

305-7 Oxides of nitrogen (NOX), sulfur oxides (SOX) and other significant air emissions

Material Topic: 
Promotion of energy 
transition and use of 
renewable energies

GRI 3: Material Topics 
2021

3-3 Management of material issues

302-1 Energy consumption within the organization

302-2 Energy consumption outside the organization

GRI 302: Energy 2016

302-3 Energy intensity

302-4 Reduction of energy consumption

302-5 Reductions in energy requirements for products and services

17-18, 110-114, 170

110, 112, 189

110, 112, 189

110, 112, 189

112, 190

111, 189

-

-

17-18, 110-114, 170

186-188

186

187

186-187

187

Reported in CO2 equivalent  tons for scope1:  
CO2 = 71,691; CH4 = 57; HFCs = 5,742.

Reported in CO2 equivalent tons for Scope 1. Our 
methodology does not include SOX reporting:  
N2O = 413

INTEGRATED ANNUAL REPORT 2023224

Page

Comment

CATEGORY: Diverse, Safe and Committed Team

Material Topic: 
Health and safety of 
employees

GRI 3: Material Topics 
2021

3-3 Management of material issues

403-1 Occupational health and safety management system

403-2 Hazard identification, risk assessment and incident investigation

403-3 Occupational health services

403-4 employee participation, consultation and communication on occupational health and safety

GRI 403: Occupational 
Health and Safety 2018

403-5 Occupational health and safety training for workers

403-6 Workers' health promotion

403-7 Prevention and mitigation of occupational health and safety impacts directly related to 
commercial relations

403-8 Workers covered by an occupational health and safety management system

403-9 Work-related injuries

403-10 Work-related health and disease

Material Topic:  
Promoting diversity, 
gender equity and 
inclusion

GRI 3: Material Topics 
2021

GRI 405: Diversity and 
Equal Opportunity 2016

3-3 Management of material issues

405-1 Diversity of governance bodies and employees

405-2 ratio of base salary and remuneration of women to men

Material Topic: : 
Talent attraction, 
retention and 
development

GRI 3: Material Topics 
2021

3-3 Management of material issues

GRI 404: Training and 
Education 2016

404-1 Average hours of training per year per employee

404-2 Programs to upgrade employee skills and transition assistance programs

404-3 Percentage of employees receiving regular performance and professional development 
reviews.

Material Topic: 
Purpose and internal 
climate

GRI 3: Material Topics 
2021

3-3 Management of material issues

17-18, 72-75, 170

72, 74, 172, 209

74

74

75

75

68, 203

74

72

208-209

74, 209

17-18, 66-68, 170

196-197,199

201

17-18, 62-63, 170

206

65, 67, 206

207

17-18, 60, 69-70, 170

GRI 406: Non-
Discrimination 2016

406-1 Incidents of discrimination and corrective actions taken

-

Material Topic: : 
Labor and union 
relations

GRI 3: Material Topics 
2021

3-3 Management of material issues

GRI 402: Worker-
Company Relations 2016

402-1 Minimum notice periods for operational changes

"GRI 407: Freedom of 
association and 
collective bargaining 
2016"

407-1 Operations and suppliers in which the right to freedom of association and collective 
bargaining may be at risk

17-18, 71, 170

-

71, 125

In Andina Argentina there are currently 4 cases 
associated with alleged acts of discrimination. 
These investigations are still pending and there is 
no definitive conclusion as to whether or not the 
discrimination complained of was established.

In spite of the absence of a formal procedure 
within the organization, it has been stipulated that 
the minimum notice period shall be provided in 
accordance with the regulatory definitions 
applicable at the country level.

INTEGRATED ANNUAL REPORT 2023CATEGORY: Supply Chain Management
GRI 3: Material Topics 
2021

Material Topic: 
Responsible sourcing 
(supply chain 
management)

3-3 Management of material issues

17-18, 124-127, 170

Page

Comment

225

GRI 308: Supplier 
Environmental 
Assessment 2016

GRI 414: Supplier Social 
Assessment 2016

308-1 New suppliers that were selected using environmental criteria

308-2 Negative environmental impacts on the supply chain and actions taken

414-1 New suppliers that were selected using social criteria

414-2 Negative social impacts of the supply chain and actions taken

Although ESG evaluations of suppliers are 
conducted, new suppliers are not selected based 
on environmental or social criteria (0%).

Although ESG evaluations of suppliers are 
conducted, new suppliers are not selected based 
on environmental or social criteria (0%).

-

125, 192

-

125, 192

CATEGORY: Closeness to our customers

Material Topic:  
Customer 
Relationship and 
Satisfaction

GRI 3: Material Topics 
2021

This material topic has no 
specific GRI Standard 
associated with it.

3-3 Management of material issues

17-18, 83-87, 170

INFORMATION MATERIAL SUBJECT MATTER - Customer relations and satisfaction

83-87

INTEGRATED ANNUAL REPORT 2023226

Page

Comment

CATEGORY: Portfolio, Quality and Nutrition

Material Topic: 
Portfolio breadth and 
value strategy

Material Topic: 
Nutrition and Healthy 
Lifestyles

Material Topic:  
Health and Product 
Safety

GRI 3: Material Topics 
2021

This material topic has no 
specific GRI Standard 
associated with it.

GRI 3: Material Topics 
2021

This material topic has no 
specific GRI Standard 
associated with it.

GRI 3: Material Topics 
2021

GRI 416: Customer 
Health and Safety 2016

3-3 Management of material issues

17-18, 79-80, 170

INFORMATION MATERIAL SUBJECT MATTER - Portfolio breadth and value strategy

79-80

3-3 Management of material issues

17-18, 81-82, 170

INFORMATION MATERIAL SUBJECT MATTER - Nutrition and healthy lifestyles

81-82

3-3 Management of material issues

416-1 Assessment of the health and safety impacts of product and service categories

17-18, 81, 170

81, 172, 174

416-2 Incidents of non-compliance on health and safety impacts of products and services

-

There are no non-compliance cases related to 
product impacts on consumer health and safety in 
2023.

Material Topic: 
Responsible 
Marketing and 
Labeling

GRI 3: Material Topics 
2021

3-3 Management of material issues

417-1 Requirements for information and labeling of products and services

417-2 Incidents of non-compliance of product and service information and labeling

GRI 417: Marketing and 
Labeling 2016

417-3 Incidents of non-compliance regarding marketing communications

CATEGORY: Connecting with communities

Material Topic: 
Economic 
development, 
employment 
and local 
entrepreneurship

Material Topic 
Relationship with 
communities, 
donations and 
public-private 
alliances

GRI 3: Material Topics 
2021

3-3 Management of material issues

GRI 401: Employment 
2016

401-1 Hiring of new employees and employee turnover

401-2 Benefits for full-time employees that are not provided to part-time or temporary employees

401-3 Parental leave

GRI 3: Material Topics 
2021

3-3 Management of material issues

413-1 Operations with local community participation, impact evaluations and development 
programs

GRI 413: Local 
Communities 2016

413-2 Operations with significant potential and actual negative impacts on local communities

118-122

No non-compliance, fines or sanctions were 
detected regarding product labeling information, 
marketing communications, regulations or codes 
to which Coca-Cola Andina has voluntarily adhered 
to, in the reported period.

17-18, 81, 170

81, 172, 174

-

-

17-18, 118-122, 170

205

68, 203

202

17-18, 118-122, 170

118-122, 210

INTEGRATED ANNUAL REPORT 2023GLOSSARY AND 
ACKNOWLEDGMENTS

ACKNOWLEDGEMENTS  

This  Integrated  Report  was  prepared  by  a  team  of 

individuals  from  several  areas  of  our  Company,  and 
we  thank  them  for  their  dedication  and  cooperation 
throughout the process of preparing this document. In 

addition, the report has been reviewed and approved 

by  the  Chief  Financial  Ofcer,  the  Chief  Executive 

Ofcer, and the Board of Directors.

227

PET
Polyethylene terephthalate

REF PET
Refillable PET. It is the returnable plastic bottle.

RPET
Recycled PET. 

RUT: 
Chilean tax identification number

SAP
Systems, Applications and Products.

SARBANES-OXLEY
U.S.  federal  law  that  sets  standards  for  the  boards  of 
directors,  management  and  accounting  mechanisms  of  all 
companies listed on U.S. stock exchanges.

SSDS
Sparkling Soft Drinks. 

STILLS
Non-alcoholic  beverage  categories  other  than  carbonated 
beverages.

TCCC
The Coca-Cola Company. 

UNIT CASES (UCS OR UNIT CASES)
Conventional  unit  of  measure  used  to  measure  sales 
volumes in the Coca-Cola System worldwide. Equivalent to 
24 - 8 oz. or 237cc. bottles ( approximately 5.678 liters).

GLOSSARY 

20-F
Annual  Results  Form,  filed  with  the  US  Securities  and 
Exchange Commission.

ADJUSTED EBITDA 
Includes  Ordinary  Revenues,  Cost  of  Sales,  Distribution 
Costs and Administrative Expenses, included in the Financial 
Statements submitted to the Financial Market Commission 
and determined in accordance with IFRS, plus Depreciation.

ADR 
American Depository Receipts. 

ARTD
Alcoholic Ready To Drink. 

CMF
Financial Market Commission. Securities market regulator in 
Chile.

CO2
Carbon  dioxide’s  chemical  formula,  which 
carbonate beverages.

is  used  to 

GHG
Greenhouse gases.

GSM
General Shareholders’ Meeting.

LTIR
Lost Time Incident Ratio. 

LTISR
Lost Time Incident Severity Ratio. 

NARTD
Non Alcoholic Beverages Ready to Drink.

NYSE
New York Stock Exchange. 

ON PREMISE
Restaurant, pub, hotel and casino sales channel.

INTEGRATED ANNUAL REPORT 2023228

EY also applies International Quality Management Standard 1, Quality Management for Companies Conducting 
Audits  or  Reviews  of  Financial  Statements,  or  Other  Assurance  Commitments  or  Related  Services,  which 
requires us to design, implement, and operate a quality management system that includes policies or procedures 
related  to  compliance  with  ethical  requirements,    professional  standards  and  applicable  legal  and  regulatory 
requirements. 

Description of the procedures performed 

The  procedures  performed  in  a  limited  assurance  engagement  vary  in  nature  and  timing  from  a  reasonable 
assurance  engagement,  and  are  minor  in  scope.  Consequently,  the  level  of  assurance  obtained  in  a  limited 
assurance  engagement  is  substantially  lower  than  that  which  would  have  been  obtained  if  a  reasonable 
assurance engagement had been made. Our procedures were designed to obtain a limited level of certainty on 
which to base our conclusion and do not provide all the evidence that would be required to provide a reasonable 
level of security. 

Although  we  consider  the  effectiveness  of  management's  internal  controls  when  determining  the  nature  and 
scope  of  our  procedures,  our  assurance  commitment  was  not  designed  to  provide  assurance  about  internal 
controls.  Our  procedures  did  not  include  test  controls  or  procedures  related  to  the  checking,  aggregation,  or 
calculation of data within computer systems. 

A  limited  verification  commitment  consists  of  consultations,  mainly  with  the  persons  responsible  for  the 
preparation of the selected performance indicators, of the related information, and in applying analytical and other 
appropriate procedures. 

Our procedures included: 

1. 

2. 

3. 

4. 
5. 
6. 

Conduct interviews with Company personnel to understand the business and the process of preparing the 
Report. 
Conduct  interviews  with  those  responsible  for  the  Report  to  understand  the  process  of  collecting, 
consolidating, and presenting the information of the Subject Matter. 
Verify  that  the  calculation  criteria  have  been  correctly  applied  in  accordance  with  the  methodologies 
described in the Criteria. 
Conduct analytical review procedures to support the reasonableness of the data. 
Identify and verify the assumptions that support the calculations. 
Test, based on sampling, the source information to verify the accuracy of the data. 

We also perform other procedures that we deem necessary under the circumstances. 

ASSURANCE 
STATEMENT

Independent Professional Assurance Report on the GRI and SASB Indicators 
Reported in the 2023 Integrated Report of Embotelladora Andina S.A. 

Embotelladora Andina S.A. 

Scope 

We  have been  engaged  by Embotelladora  Andina  S.A. (or the "Company") to carry out  a "limited verification 
engagement", as defined in the International Standards on Assurance Work, to report on the indicators defined 
by  the  Global  Reporting  Initiative  (GRI)  Standards  and  the  Sustainability  Accounting  Standard  Board  (SASB) 
Standards.  selected by  Embotelladora  Andina S.A. (the "Subject Matter") and included and  presented  in the 
2023 Integrated Report (the "Reports") and referred to in Annex A; corresponding to the period between January 
1 and December 31, 2023. 

Except  as  described  in  the  preceding  paragraph,  which  sets  out  the  scope  of  our  commitment,  we  have  not 
conducted assurance procedures on the rest of the information included in the Reports and, accordingly, we do 
not express a conclusion on this information. 

Criteria applied by Embotelladora Andina S.A. 

In the preparation of the selected performance indicators, Embotelladora Andina S.A., defined by the Standards 
of the Global Reporting Initiative and the SASB Sustainability Accounting Standard Board Standards, hereinafter 
and collectively "the Criteria". 

Responsibilities of Embotelladora Andina S.A. 

The  management  of  Embotelladora  Andina  S.A.  is  responsible  for  selecting  the  Criteria  and  presenting  the 
information  in  the  2023  Integrated  Report  in  accordance  with  those  Criteria,  in  all  material  respects.  This 
responsibility includes establishing and maintaining internal controls, maintaining adequate records, and making 
estimates that are relevant to the preparation of the subject matter so that it is free from material inaccuracies, 
whether through fraud or error. 

EY's Responsibilities 

Our responsibility is to express a conclusion about the presentation of the Object based on the evidence we have 
obtained. 

We  conduct  our  work  in  accordance  with  the  International  Standard  for  Assurance  Engagements  other  than 
Audits or Reviews of Historical Financial Information ('ISAE 3000 (Revised)'). Those rules require us to plan and 
carry out our commitment to express a conclusion as to whether we are aware of any material modifications that 
need to be made to the Object to bring it into conformity with the Criteria, and to issue a report. The nature, timing 
and scope of the procedures selected depend on our judgment, including an assessment of the risk of material 
misstatement, whether due to fraud or error. 

We believe that the evidence obtained is sufficient and appropriate to inform our limited safety conclusions. 

Our independence and quality management 

We have maintained our independence and confirm that we have the necessary skills and experience to carry 
out this assurance work. 

INTEGRATED ANNUAL REPORT 2023 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ASSURANCE 
STATEMENT

Conclusion 

Based on our procedures and the evidence obtained, we are not aware of any material modifications that need 
to be  made to the GRI and SASB indicators reported in  the  2023  Integrated Report for the period between 
January 1 and December 31, 2023, in order to be reported based on the Criteria. 

Restricted use 

This report is intended solely for the information and use of Embotelladora Andina S.A. and is not intended to be 
and should not be used by anyone other than the parties specified. 

Iris Crisóstomo L.
EY Audit Ltda.

March 25, 2024 

IN.001758-24 

MCZ/vft 
11649748 

229

Subject matter 

Annex A: Performance Indicators  

The GRI and SASB indicators associated with the non-financial information identified (the "Subject Matter") within the scope of this Report 
and included in the 2023 Integrated Report issued by Embotelladora Andina S.A. on its website are presented in the following table: 

Indicator 
2-1. 

Organizational details 

Indicator Name 

2-2. 
2-3. 

2-4. 

2-5. 
2-6. 

2-7. 

Entities included in sustainability reporting 
Reporting period, frequency, and point of 
contact 
Information reflections 

External verification 
Activities, value chain and other business 
relationships 
Employees 

2-8 

Workers who are not employees 

2-9 

Governance structure and composition 

2-10 

2-11 
2-12 

2-13 

2-14 

2-15 
2-16 
2-17 

2-18 

2-19 
2-20 
2-22 

2-23 
2-24 
2-25 

Nomination and selection of the highest 
governance body 
Chair of the highest governing body 
Role of the highest governance body in 
overseeing the management of impacts 
Delegation of responsibility for managing 
impacts 
Role of the highest governance body in 
sustainability reporting 
Conflicts of interest 
Communicating critical concerns 
Collective knowledge of the highest governance 
body 
Evaluation of the performance of the highest 
governance body 
Remuneration policies 
Process for determining remuneration 
Declaration on sustainable development 
strategy 
Policy commitments 
Embedding policy commitments 
Processes to remedy negative impacts 

2-26  Mechanisms for seeking advice and raising 

2-27 

concerns 
Compliance with laws and regulations 

2-28 
2-29 
2-30 

Associations & membership 
Approach to stakeholder engagement 
Collective bargaining agreements 

Value insured by EY 

The information is presented on pages 5 and 10 of the 2023 Integrated 
Report. 
The information is presented on page 5 of the 2023 Integrated Report. 
The information is presented on page 5 of the 2023 Integrated Report. 

The relevant information is presented on page 112 of the 2023 Integrated 
Report. 
The information is presented on page 5 and of the 2023 Integrated Report. 
The information is presented on pages 10, 13, 77-80 and 84 of the 2023 
Integrated Report. 

• 
• 

• 
• 

Total number of employees: 16,628. 
Total number of permanent employees: 2,526.Total number of 
temporary employees: 1,595 
Total number of full-time employees: 16,397. 
Total number of part-time employees: 231 

For more information, please refer to Integrated Report 2023, pages 196 
and 197.  
Total number of workers who are not employees and whose work is 
controlled by the organization: 2,591 
For more information, please refer to Integrated Report 2023, page 197 
The information is presented on pages 26, 27, 29 – 32 and 36 of the 2023 
Integrated Report 
The information is presented on page 32 of the 2023 Integrated Report. 

The information is presented on pages 29 and 32 of the Integrated Report. 
The information is presented on pages 26 and 27 of the 2023 Integrated 
Report. 
The information is presented on page 27 of the Integrated Report. 

The information is presented on pages 5, 38 and 48 of the Integrated 
Report. 
The information is presented on page 44 of the Integrated Report. 
The information is presented on pages 38 and 45 of the Integrated Report. 
The information is presented on page 34 of the Integrated Report. 

The information is presented on page 34 of the Integrated Report. 

The information is presented on page 35 of the Integrated Report. 
The information is presented on pages 35 and 42 of the Integrated Report. 
The information is presented on page 3 of the Integrated Report. 

The information is presented on page 46 of the Integrated Report. 
The information is presented on page 46 of the Integrated Report. 
The information is presented on page 16, 50-51, 54-56, 170-171 of the 
Integrated Report. 
The information is presented on page 45 of the Integrated Report. 

Regulatory breaches: 

• 
• 

Brazil: 46. 
Chile: 11. 

For more information, please refer to Integrated Report 2023, page 217. 
The information is presented on page 23 of the 2023 Integrated Report. 
The information is presented on page 21 of the 2023 Integrated Report. 
Percentage of staffing covered by collective bargaining agreements.  
• 

Argentina 66,4%. 

INTEGRATED ANNUAL REPORT 2023 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ASSURANCE 
STATEMENT

230

Indicator 

Indicator Name 

Value insured by EY 

Indicator 

Indicator Name 

Value insured by EY 

3-1 
3-2 
3-3 

Process for determining material topics 
List of Material Topics 
Management of material issues 

Brazil: 14.1%. 
Chile: 38.5%. 
Paraguay: 22,0%. 

• 
• 
• 
For more information, please refer to Integrated Report 2023, page 71. 
The information is presented on page 14 of the 2023 Integrated Report. 
The information is presented on page 15 of the 2023 Integrated Report. 
The information is presented on pages 17, 18, 50, 103 and 170 of the 
Integrated Report. 

201-1  Direct economic value generated and distributed  Economic value generated: 3,683 billion Chilean pesos. 

For more information, please refer to Integrated Report 2023, page 24. 
Economic value distributed: €3,662 billion (made up of payments in social 
investment, payments to suppliers, contractors and distributors, 
remuneration payments, payments for purchases of fixed and intangible 
assets, payments to the State and dividend payments). For more 
information, please refer to Integrated Report 2023, page 24. 
Economic value retained: 21,414 million Chilean pesos. For more 
information, please refer to Integrated Report 2023, page 24. 
The information is presented on page 53-55 of the Integrated Report. 

201-2 

Financial implications and other risks and 
opportunities due to climate change 

205-1  Operations assessed for corruption-related risks  The total number and percentage of transactions where corruption risk 

205-2  Communication and training on anti-corruption 

policies and procedures 

205-3  Confirmed Incidents of corruption and actions 

206-1 

taken 
Legal actions for anticompetitive behavioral, 
antitrust, and monopoly practices 

301-1  Materials used by weight or volume 

301-2  Recycled input materials used 

301-3  Recovered products and their packaging 

materials 

306-1  Waste generation and significant waste-related 

impacts 

306-2  Management of significant waste-related 

impacts 
306-3  Waste generated 

306-4  Waste diverted by disposal 

306-5  Waste destined for disposal 

303-1 

Interactions with water as a shared resource 

303-2  Management of impacts related to water 

discharges 

303-3  Water extraction 

303-4  Water discharge 

assessments were conducted: While there is no specific number for 
operations assessed on corruption risk, Embotelladora Andina's risk 
analysis includes the prevention and detection of corruption. 
For more information, please refer to Integrated Report 2023, pages 43-44 
and 50-51. 
Communication and training on anti-corruption policies and procedures: it 
is included in constant training and onboarding for new workers and 
managers within the theme "ethics and code of conduct". 
For more information, please refer to Integrated Report 2023, pages 28, 
46, 47, 124, 125 and 206. 
Total: 0. 
For more information, please refer to Integrated Report 2023, page 221. 
Total: 0. 
For more information, please refer to Integrated Report 2023, page 221. 
Weight or total volume of renewable materials: 39,200 tons. 
Weight or total volume of non-renewable materials: 452,467 tons. 
For more information, please refer to Integrated Report 2023, pages 100 
and 183. 
Percentage of recycled inputs used: 18.4%. 
For more information, please refer to Integrated Report 2023, pages 100 
and 181. 
Percentage of products and packaging materials recovered: 29.5%. 
For more information, please refer to Integrated Report 2023, page 182. 
The information is presented on pages 50, 51, 95, 102 of the 2023 
Integrated Report. 
The information is presented on pages 50, 95 and 102 of the Integrated 
Report. 
Total solid waste generated by type: 55,715 Tons. For more information, 
please refer to Integrated Report 2023, page 184. 
Total waste not destined for disposal by recovery operation: 53,897 tons. 
For more information, please refer to Integrated Report 2023, page 185. 
Total waste destined for disposal: 3,303 tonnes 
For more information, please refer to Integrated Report 2023, page 185. 
The information is presented on page 103, 104, 105 of the Integrated 
Report. 
The information is presented on pages 103 and 108 of the Integrated 
Report. 
Total, source of water per operation: 8,110,777 m3/year. 
Total source of water in water stress zones: 2,413,732 m3/year. 
For more information, please refer to Integrated Report 2023, page 178. 
Total, effluent disposal by destination: 3,178,956 m3/year. 
Total, effluent discarding by category in water stress zone: 979,018 m3. 

303-5  Water consumption 

305-1  Direct (Scope 1) GHG emissions 

305-2 

Indirect energy (scope 2) GHG emissions 

305-3  Other indirect (scope 3) GHG emissions 

305-4  GHG Emissions Intensity 

305-5  Reduction of GHG emissions 

305-6 

Emissions of ozone-depleting substances 
(SDGs) 

305-7  Nitrogen oxides (NOX), sulfur oxides (SOX) and 

302-1 

other significant air emissions 
Energy consumption within the organization 

302-2 

Energy consumption outside the organization 

302-3 

Energy intensity 

302-5  Reductions in energy requirements of products 

and services 

403-1  Occupational health and safety management 

system 

403-2  Risk identification, risk assessment, and incident 

investigation 

For more information, please refer to Integrated Report 2023, pages 108 
and 179. 
Total water consumption: 4,931,820 m3/year. 
Total consumption in areas of water stress: 1,434,713 m3/year. 
Water Ratio (WUR): 1.72 
For more information, please refer to Integrated Report 2023, page 179. 
Gross value of direct GHG emissions (scope 1): 78,306 tonCO2eq. 
Biogenic CO2 emissions: 404 tonCo2eq. 
For more information, please refer to Integrated Report 2023, pages 110, 
112 and 189. 
Gross value of indirect energy-related GHG emissions (scope 2): 63,800 
tonCO2eq. 
For more information, please refer to Integrated Report 2023, pages 110, 
112 and 189. 
Gross value of other indirect GHG emissions (scope 3): 998,130 
tonCO2eq. 
Biogenic CO2 emissions: 9,813 tonCo2eq. 
For more information, please refer to Integrated Report 2023, pages 110, 
112 and 189. 
Organization's GHG emissions intensity ratio: 242.3 grCO2eq/liter of 
beverage produced 
For more information, please refer to Integrated Report 2023, pages 112 
and 190. 
The reduction of GHG emissions as a direct consequence of the initiatives 
to reduce metric tons of CO2 equivalent: 3.9% reduction in scope 3 
emissions by boosting sales of returnable packaging by increasing the 
percentage of recycled PET  
in disposable packaging and continue working to lighten the  
the bottles. 
For more information, please refer to Integrated Report 2023, page 111. 
The production, imports and exports of SDGs 

• 
• 
• 

CO2 = 71,691 
CH4 = 57 
HFCs = 5.742 

For more information, please refer to Integrated Report 2023, page 223. 
Significant air emissions for N2O: 413 tonCO2eq 
For more information, please refer to Integrated Report 2023, page 223. 
Total consumption of fuels from non-renewable sources within the 
organization: 980,783,285 MJ 
Total consumption of fuels from renewable sources within the organization: 
562,141,914 MJ 
Electricity consumption: 923,332,756 MJ 
Heating consumption: 168,747,794 MJ 
Steam consumption: 326,238,396 MJ 
Power Consumption: 1,542,925,199 MJ 
For more information, please refer to Integrated Report 2023, page 186 - 
188 
Energy consumption outside the organization: 1,178,719,698 MJ 
For more information, please refer to Integrated Report 2023, page 186. 
The energy intensity ratio of the organization: 0.328 MJ/liter of beverage 
produced. 
For more information, please refer to Integrated Report 2023, page 187. 
Reductions in the energy requirements of products and services sold: -2% 
For more information, please refer to Integrated Report 2023, page 187. 
The information is presented on pages 72 and 172 of the Integrated 
Report. 
The information is presented on page 74 of the Integrated Report. 

403-3  Occupational health services 
403-4  Worker participation, consultation and 

The information is presented on page 74 of the Integrated Report. 
The information is presented on page 75 of the Integrated Report. 

communication on occupational health and 
safety 

403-5  Worker training on occupational health and 

The information is presented on page 75 of the Integrated Report. 

safety 

INTEGRATED ANNUAL REPORT 2023 
 
 
 
 
ASSURANCE 
STATEMENT

Indicator 
403-6 

403-7 

Promoting workers' health 

Indicator Name 

Prevention and mitigation of occupational health 
and safety impacts directly linked by business 
relationships 

403-8  Workers covered by an occupational health and 

safety management system 

403-9  Work-Related Injuries 

403-10  Work-related health and illness 

405-1  Diversity of governing bodies and employees 

Value insured by EY 

The information is presented on pages 68 and 203 of the Integrated 
Report. 
The information is presented on page 74 of the Integrated Report. 

The number and percentage of employees and workers who are not 
employees, but whose work or workplace is controlled by the organization, 
who are covered by the system: 22,655. 
For more information, please refer to Integrated Report 2023, page 72. 
Rate of deaths due to occupational accidents (own): 0.00. 
For more information, please refer to Integrated Report 2023, page 208. 
Rate of deaths due to occupational accidents (third parties): 0.01. 
For more information, please refer to Integrated Report 2023, page 208. 
Rate of work-related injuries with large consequences (own): 0.01. 
For more information, please refer to Integrated Report 2023, page 209. 
Rate of work-related injuries with major consequences (third parties): 0.00. 
For more information, please refer to Integrated Report 2023, page 209. 
Occupational Accident Injury Rate (LTIR): 1.07. 
For more information, please refer to Integrated Report 2023, page 209. 
Occupational Injury Rate (LTIR; third parties): 0.73. 
For more information, please refer to Integrated Report 2023, page 209. 
Occupational accident injury rate (LTIR; own and third parties): 0.94. 
For more information, please refer to Integrated Report 2023, page 209. 
Rate of occupational diseases (own and third-party): 0.11. 
For more information, please refer to Integrated Report 2023, pages 74 
and 209. 
Directory Age Range: 

•  Women under 30: 0. 
•  Women between 30 and 40 years old: 0. 
•  Women between 41 and 50 years old: 0 
•  Women between 51 and 60 years old: 1. 
•  Women between 61 and 70 years old: 0. 
•  Women over 70 years of age: 0. 
•  Men under 30: 0. 
•  Men between 30 and 40 years old: 0. 
•  Men between 41 and 50 years old: 1. 
•  Men between 51 and 60 years old: 5. 
•  Men between 61 and 70 years old: 5. 
•  Men over 70 years of age: 2. 

For more information, please refer to Integrated Report 2023, page 196. 
Total allocation by category of function: 

Senior management: 10. 

• 
•  Management: 58. 
• 
Fast: 1,721. 
•  Operator: 8,834. 
• 
• 
• 
•  Other professionals: 59. 
•  Other technicians: 719. 
• 

Sales force: 2,657. 
Administrative: 2,285. 
Auxiliary: 285. 

Total: 16,628. 

405-2  Ratio of women's basic salary and remuneration 

to men 

Verification includes all the data that make up the total, according to male-
female breakdown, function category and age range. 
For more information, please refer to Integrated Report 2023, pages 197 
and 199. 
Pay gap (average). Data includes breakdown by job category: 111.2%. 
For more information, please refer to Integrated Report 2023, page 201. 
Wage gap (median). Data includes breakdown by job category: 147.4%. 
For more information, please refer to Integrated Report 2023, page 201. 
Total ratio between the basic salary and the remuneration of women and 
men for each job category: 

• 

Total Argentina: 88,7%. 

231

Indicator 

Indicator Name 

Value insured by EY 

404-1 

Average training hours per year per employee 

404-2 

Employee upskilling programs and transition 
assistance programs 

• 
• 
• 

Total Brazil: 76.2% 
Total Chile: 81,0% 
Paraguay: 78,2 

Verification included all the data that make up the totals, according to 
male-female breakdown. 
For more information, please refer to Integrated Report 2023, page 201. 
Total average number of trainings: 24.2. 
Verification included all the data that make up the total, according to male-
female breakdown and job category. 
For more information, please refer to Integrated Report 2023, page 206. 
Topics and subjects addressed in the trainings: 

Job skills development: 46.2% 
Skills development and employability: 29.5% 

• 
• 
•  Occupational safety: 17.0% 
• 
• 

Sustainability and environment: 3.8% 
Ethics and Code of Conduct: 3.5% 

404-3 

Percentage of employees receiving regular 
performance and professional development 
reviews 

For more information, please refer to Integrated Report 2023, pages 65, 67 
and 206. 
Percentage of employees with performance evaluation: 

• 
• 
• 
• 

Argentina: 94,3% 
Brazil: 100% 
Chile: 97.8% 
Paraguay: 49,2% 

406-1 

Incidents of discrimination and corrective actions 
taken 

For more information, please refer to Integrated Report 2023, page 207. 
Total: 0. 
For more information, please refer to Integrated Report 2023, page 224. 

402-1  Minimum notice periods for operational changes  The information is presented on page 225 of the Integrated Report. 
The information is presented on pages 71 and 125 of the Integrated 
407-1  Operations and suppliers where the right to 
Report. 

freedom of association and collective bargaining 
could be at risk 

308-1  New suppliers that were selected using 

environmental criteria 

308-2  Negative environmental impacts on the supply 

chain and actions taken 

414-1  New suppliers who were selected using social 

criteria 

414-2  Negative social impacts on the supply chain and 

actions taken 

416-1 

416-2 

Assessment of the health and safety impacts of 
product and service categories 
Incidents of non-compliance on the health and 
safety impacts of products and services 

417-1  Requirements for information and labelling of 

417-2 

products and services 
Incidents of non-compliance with product and 
service information and labeling 

417-3  Marketing communications breach incidents 

401-1  New employee hiring and staff turnover 

Total: 0%. 
For more information, please refer to Integrated Report 2023, page 225. 
Total number of suppliers evaluated: 1,353. 
Total number of critical suppliers assessed for sustainability: 255. 
Total number of suppliers assessed for environmental impacts: 429. 
For more information, please refer to Integrated Report 2023, pages 125 
and 192. 
Total: 0%. 
For more information, please refer to Integrated Report 2023, page 225. 
Total number of suppliers evaluated: 1,353. 
Total number of critical suppliers assessed for sustainability: 255. 
Total number of suppliers assessed in relation to social impacts: 581. 
For more information, please refer to Integrated Report 2023, pages 125 
and 192. 
The information is presented on pages 81, 172 and 174 of the Integrated 
Report. 
Total: 0.  
For more information, please refer to Integrated Report 2023, page 226. 
The information is presented on pages 81 and 172 of the Integrated 
Report. 
Total: 0 
For more information, please refer to Integrated Report 2023, page 226. 
Total: 0 
For more information, please refer to Integrated Report 2023, page 226. 
Total hires of new collaborators: 

• 
• 
• 
• 
• 

Argentina: Women: 57; Men: 134. 
Brazil: Women: 423; Men: 1,924. 
Chile: Women: 59; Men: 135. 
Paraguay: Women: 22; Men: 41. 
Holding: Women: 2; Men: 1. 

Verification considers the total disaggregated by country, sex, and age 
range. 
For more information, please refer to Integrated Report 2023, page 205. 

INTEGRATED ANNUAL REPORT 2023 
 
 
 
232

Indicator 
FB-NB-
270a.3. 

FB-NB-
270a.4. 

FB-NB-
410a.1. 

FB-NB-
410a.2. 

FB-NB-
430a.1. 

FB-NB-
000. To 

FB-NB-
000. B 
FB-NB-
000. C 

Indicator Name 

Number of incidents of non-compliance with 
regulatory or industry codes for labelling or 
marketing 
Total amount of monetary losses as a result of 
legal proceedings related to labeling or 
marketing practices. 
(1) Total weight of packaging 

Analysis of strategies to reduce the 
environmental impact of  
Packaging throughout its life cycle 
Audit of the social and environmental 
responsibility of suppliers: (1) non-conformity 
rate. 
Supplier Social and Environmental 
Responsibility Audit: (2) Corresponding 
corrective action rate for a) major and b) minor 
non-conformance cases 
Volume of products sold 

Total: 0 
For more information, please refer to Integrated Report 2023, page 219. 

Value insured by EY 

Total: 0. 
For more information, please refer to Integrated Report 2023, page 219. 

Total weight of non-renewable materials used: 106,855 tons. 
Total weight of reused renewable or recycled materials: 30,380 tons. 
Total weight of materials used: 137,235 tons. 
For more information, please refer to Integrated Report 2023, page 182. 
The information is presented on pages 95 and 101 of the Integrated 
Report. 

Non-Conformance Rate: 

Important: 1 

• 
•  Mild: 2 

100% corrective action rate. 
For more information, please refer to Integrated Report 2023, page 195. 

Million hectolitres (Mhl) 

• 
• 
• 
• 

Argentina: 194,2 MM UC 
Brazil: 300.9 MM UC 
Chile: 309,9 MM UC 
Paraguay: 77,6 MM UC 

Number of production facilities 

Total fleet road miles driven 

For more information, please refer to Integrated Report 2023, page 175. 
Number of production facilities: 10 bottling plants. 
For more information, please refer to Integrated Report 2023, page 6. 
Km traveled: 114.424.666 Km. 
For more information, please refer to Integrated Report 2023, page 190. 

ASSURANCE 
STATEMENT

Indicator 

Indicator Name 

Value insured by EY 

Rate of new employee hires: 

• 
• 
• 
• 
• 

Argentina: Women: 0.15; Men: 0.04. 
Brazil: Women: 0.30; Men: 0.29. 
Chile: Women: 0.07; Men: 0.04. 
Paraguay: Women: 0.13; Men: 0.05. 
Holding: Women: 0.11; Men: 0.04. 

Verification considers the total disaggregated by country, sex, and age 
range. 
For more information, please refer to Integrated Report 2023, page 205. 
Average Monthly Turnover Rate: 

• 
• 
• 
• 

Argentina: 0,6% 
Brazil: 2.2% 
Chile: 1.4% 
Paraguay: 0,3% 

For more information, please refer to Integrated Report 2023, page 205. 
The information is presented on pages 68 and 203 of the Integrated 
Report. 
Total number of employees who have returned to work after completing 
postnatal leave for operations: 

• 
Coca-Cola Andina Women: 104. 
•  Men's Andean Coca-Cola: 299. 

Verification considers the total disaggregated by country and sex. 
For more information, please refer to Integrated Report 2023, page 202. 
The information is presented on pages 118, 119, 120, 121 and 122. 

The information is presented on pages 118, 119, 120, 121 and 122. 

Total fuel consumed by vehicles in its fleet: 377,104 GJ 
Percentage of the total amount of fuel consumed by vehicles in your fleet 
that is renewable fuel: 11.6% 
For more information, please refer to Integrated Report 2023, page 190. 
Total amount of energy consumed: 1,542,925,199 MJ 
Percentage of energy consumed that came from the power grid: 47.9% 
Percentage of energy consumed that is renewable energy: 36.4% 
For more information, please refer to Integrated Report 2023, page 186. 
Total water source per operation: 8,110,777 m3/year. 
Total source of water in water stress zone: 2,413,732 m3/year. 
Total water consumption: 4,931,820 m3/year. 
Total consumption in areas of water stress: 1,434,713 m3/year. 
Water Ratio (WUR): 1.72 
For more information, please refer to Integrated Report 2023, pages 178 
and 179. 
The information is presented on pages 103, 104, 105, 107, 108 and 109 of 
the embedded report. 

Total revenue by category in billions of dollars: 

• 
• 
• 

Revenue from no- and low-calorie beverages: 984. 
Revenue from beverages with no added sugar: 174. 
Revenue from artificially sweetened beverages: 531. 
For more information, please refer to Integrated Report 2023, page 174. 
The information is presented on pages 81 and 82 of the Integrated Report. 

The Company does not engage advertising in media outlets whose 
audience of children under the age of 13 is greater than 30%. 
For more information, please refer to Integrated Report 2023, page 81. 

There are no products labeled as GMO containers. The second paragraph 
of the indicator is voluntary and is not disclosed in the 2023 Integrated 
Report. 
For more information, please refer to Integrated Report 2023, page 81. 

401-2 

Benefits for full-time employees that are not 
given to part-time or temporary employees 

401-3  New employee hiring and staff turnover 

413-1  Operations with local community participation, 
impact evaluations and development programs 
413-2  Operations with significant actual and potential 
negative impacts on local communities 
Fleet fuel consumed, percentage renewable 

FB-NB-
110a.1. 

FB-NB-
130a.1. 

(1) Operating energy consumed, (2) percentage 
of electricity from the grid, (3) percentage of 
renewables 

FB-NB-
140a.1. 

(1) Total water withdrawn, (2) total water 
consumed, percentage of each in regions with 
high or extremely high initial water stress 

FB-NB-
140a.2. 

FB-NB-
260a.1. 

FB-NB-
260a.2. 

FB-NB-
270a.1. 

FB-NB-
270a.2. 

Description of water management risks and 
analysis of strategies and practices to mitigate 
them 
Revenue from (1) calorie-free and low-calorie 
beverages. Beverage revenue (2) with no added 
sugar. Revenue from artificially sweetened 
beverages (3) 

Analysis of the process of identifying and 
managing products and ingredients related to 
consumers' nutritional and health concerns 
Percentage of commercials (1) made for 
children. Percentage of (2) advertisements 
made for children promoting products that meet 
dietary recommendations 
Revenue from products labeled as (1) containing 
genetically modified organisms (GMOs). 
Revenue from products labeled as (2) non-
GMO. 

INTEGRATED ANNUAL REPORT 2023 
 
 
 
 
 
233

ASSURANCE 
STATEMENT

EY Chile 
Avda. Presidente 
Riesco 5435, Piso 4, 
Las Condes, Santiago 

Tel: +56 (2) 2676 1000 
www.eychile.cl 

Independent Professional's Assurance Report on the Statement of Greenhouse Gases (GHG) 
of Embotelladora Andina S.A. 

Criteria applied by Embotelladora Andina S.A. 

Embotelladora Andina S.A.: 

Scope  

We have been engaged by Embotelladora Andina S.A. to perform a "limited assurance 
engagement", as defined in the International Standards on Assurance Engagements, 
hereinafter referred to as the engagement, to report on the GHG declaration, indicated in Annex 1 of 
this document, of Embotelladora Andina S.A. for the period from January 1, 2023 to December 
31, 2023,  which includes the contents of information and data presented in the "Greenhouse 
Gas Inventory of Embotelladora Andina S.A. 2023" of the operations of Argentina, Brazil, 
Chile, Paraguay, as well as Andina Empaques and the subsidiaries Vital Agua S.A, Vital Jugo 
S.A and Envases Central S.A. (the "Subject Matter") considered a limited assurance with respect 
to the information associated with consumption that is destined to the production of beverages 
presented in the inventory 2023 emissions for the following sources: 

1.  Interplant Transport T1 – Diesel (Scope 1) 
2.  Interplant Transport T1 – Diesel (Scope 3) 
3.  Co-generated electrical energy 
4.  Mains electric power – conventional  
5.  Renewable Electric Energy – Certified 
6.  Sugar – Sucrose 
7.  CO2 – Gaseous Input 
8.  PET One Way – Proportion of virgin material 
9.  PET One Way – Proportion of Recycled Material 
10. Aluminum – Proportion of virgin material  
11. Aluminum – Proportion of Recycled Material 
12. REF PET Bottles – Proportion of virgin material 
13. Refrigeration Equipment – Electric Power 
14. PET Resin - Virgin Material Ratio 
15. PET Resin - Proportion of Recycled Material 
16. Polyethylene Resin - Virgin Material Ratio 
17. Polyethylene Resin - Proportion of Recycled Material 

Apart from what is described in the previous paragraph, which sets out the scope of our engagement, 
we do not carry out assurance procedures on the remaining information included in the Report and, 
consequently, we do not express a conclusion on this information. 

In preparing the 2023 emissions inventory, Embotelladora Andina S.A. applied the guidelines of The 
Coca-Cola Company's Decarbonization Guide, the EOSH Performance Measurements document, 
and the GHG Protocol, which is endorsed by the World Business Council for Sustainable 
Development (WBCSD) and the World Resources Institute (WRI).  The Criteria can be accessed 
through the Geo Works platform, which was customized for Embotelladora Andina S.A. and has 
limited access to people in the organization who have the credentials to enter, review information, 
and edit values.  The data reported by each operation is not standardized and considers only the 
consumptions destined to produce beverages, as a result, the information in question may not be 
suitable for another purpose. 

Responsibilities of Embotelladora Andina S.A. 

The management of Embotelladora Andina S.A. is responsible for selecting the Criteria and 
presenting the 2023 Emissions Inventory in accordance with those Criteria, in all material 
respects. This responsibility includes establishing and maintaining internal controls, maintaining 
adequate records, and making estimates that are relevant to the preparation of the GHG statement, 
so that it is free from material inaccuracies, whether due to fraud or error. 
Responsabilidades de EY 

Our responsibility is to express a conclusion about the presentation of the Object based on the 
evidence we have obtained.  

Our commitment was carried out in accordance with the International Standard for Assurance 
Commitments on Greenhouse Gas Declarations ('ISAE 3410'), and the terms of reference for this 
commitment as agreed with Embotelladora Andina S.A. on September 21, 2023. Those rules require 
us to plan and carry out our commitment to express a conclusion as to whether we are aware of any 
material modifications that need to be made to the Object to bring it into conformity with the Criteria, 
and to issue a report. The nature, timing and scope of the procedures selected depend on our 
judgment, including an assessment of the risk of material misstatement, whether due to fraud or 
error. 

We believe that the evidence obtained is sufficient and appropriate to support our conclusion on the 
limitation of warranties. 

Our independence and quality management 

We have maintained our independence and confirm that we have complied with the requirements of 
the Code of Ethics for Professional Accountants issued by the Council on International Standards of 
Ethics for Accountants, and that we have the necessary competencies and experience to conduct 
this assurance review. 

EY also applies International Quality Management Standard 1, Quality Management for Companies 
Conducting Audits or Reviews of Financial Statements, or Other Assurance Commitments or Related 
Services, which requires us to design, implement, and operate a quality management system that 
includes policies or procedures related to compliance with ethical requirements,  professional 
standards and applicable legal and regulatory requirements. 

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INTEGRATED ANNUAL REPORT 2023 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ASSURANCE 
STATEMENT

234

Description of the procedures performed 

Conclusión

The procedures performed in a limited assurance engagement vary in nature and timing from a 
reasonable assurance engagement and are minor in scope. Consequently, the level of assurance 
obtained in a limited assurance engagement is substantially lower than that which would have been 
obtained if a reasonable assurance engagement had been made. Our procedures were designed to 
obtain a limited level of certainty on which to base our conclusion and do not provide all the evidence 
that would be required to provide a reasonable level of security. 

Although we consider the effectiveness of management's internal controls when determining the 
nature and scope of our procedures, our assurance commitment was not designed to provide 
assurance about internal controls. Our procedures did not include test controls or procedures related 
to the checking, aggregation, or calculation of data within computer systems. 

The process of quantifying greenhouse gases is subject to scientific uncertainty, which arises due to 
incomplete scientific knowledge about the measurement of GHGs. In addition, GHG procedures are 
subject to estimation (or measurement) uncertainty resulting from the measurement and calculation 
processes used to quantify emissions within the limits of existing scientific knowledge. 

A limited assurance assignment consists of consulting, mainly with the persons responsible for 
preparing the information for the calculation of the carbon footprint at the sources within the scope 
and related information and applying analytical and other relevant procedures. 
Nuestros procedimientos incluyeron: 

-  The review of verifiers provided by the Administration of Embotelladora Andina S.A. 
-  Analysis of the emission factors considered by Embotelladora Andina S.A. for the calculation 

of the carbon footprint.  

-  Examination of the data collected, and the methodologies used to calculate the carbon 

footprint. 

-  Review the formulas, arithmetic reasonableness and logic of the estimates used in your 

calculation tool. 

-  Carbon footprint recalculation. 
- 

Interviews with those responsible for the information to understand the data collection process 
and its origin. 

We also perform other procedures that we deem necessary under the circumstances. 

Limitations 

Considering the methodology described and the period between January 1, 2023 and December 31, 
2023, the controls applied only to the sources indicated in Annex 1 of this document. 

Based on our procedures and the evidence obtained, we are not aware of any material modifications 
that need to be made for the sources of greatest impact in the GHG Emissions Inventory for the 
period from January 1, 2023, to December 31, 2023, based on the established Criteria.

Restricted use

This report is intended solely for the information and use of Embotelladora Andina S.A. and is not 
intended to be and should not be used by anyone other than the parties specified.

EY Servicios Profesionales de Auditoría y Asesorías Limitada 

Iris Crisóstomo Lira
Partner

March 13, 2024

IN.001723-24

MCZ/pcb
11649748

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INTEGRATED ANNUAL REPORT 2023 
 
 
 
 
 
 
 
 
 
 
 
 
 
235

Source 

11.  Aluminium – Proportion of recycled material 

12.  REF PET Bottles – Proportion of virgin material 

13.  Refrigeration Equipment – Electric Power 

14.  PET Resin - Proportion of virgin material 
15.  PET Resin - Proportion of Recycled Material 
16.  Polyethylene Resin - Proportion of virgin material 
17.  Polyethylene Resin - Proportion of recycled material 

Carbon 
Footprint 
Scope 

Operation 

TonCO2 eq 

3 
3 
3 
3 
3 
3 
3 
3 
3 
3 
3 
3 
3 
3 
3 

Argentina 
Brazil 
Envases Central S.A. 
Argentina 
Brazil 
Chile 
Paraguay 
Argentina 
Brazil 
Chile 
Paraguay 
Andina Empaque 
Andina Empaque 
Andina Empaque 
Andina Empaque 

781 
4.131 
2.532 
8.954 
4.809 
15.461 
950 
61.993 
4.242 
67.174 
- 
102.397 
13.453 
6.460 
642 

ASSURANCE 
STATEMENT

Appendix A: Verified Sources 

Subject matter 

The GHG information secured (the "Subject Matter") within the scope of this Report and which was 
issued by Embotelladora Andina S.A. is presented in the following table: 

Source 

Carbon 
Footprint 
Scope 

Operation 

TonCO2 eq 

1.     Interplant Transport T1 – Diesel (Scope 1) 
2.     Interplant Transport T1 – Diesel (Scope 3) 

3.     Co-generated electrical energy 

4.     Mains Electrical Power – Conventional 

5.     Renewable Electricity – Certified 

6.     Sugar – Sucrose 

7.     CO2 – Gaseous Input 

8.     PET One Way – Proportion of virgin material 

9.     PET One Way – Proportion of Recycled Material 

10.     Aluminium – Proportion of virgin material 

1 
3 
3 
3 
3 
2 
2 
2 
2 
2 
2 
2 
2 
2 
2 
2 
2 
2 
3 
3 
3 
3 
3 
3 
3 
3 
3 
3 
3 
3 
3 
3 
3 
3 
3 
3 
3 
3 
3 
3 
3 
3 
3 
3 

Brazil 
Argentina 
Brazil 
Chile 
Paraguay 
Andina Empaque 
Brazil 
Andina Empaque 
Argentina 
Chile 
Envases Central S.A. 
Andina Empaque 
Argentina 
Brazil 
Chile 
Paraguay 
Vital Agua S.A. 
Vital Jugo S.A. 
Argentina 
Brazil 
Chile 
Envases Central S.A. 
Paraguay 
Vital Jugo S.A. 
Argentina 
Brazil 
Chile 
Envases Central S.A. 
Paraguay 
Vital Agua S.A. 
Argentina 
Brazil 
Chile 
Envases Central S.A. 
Paraguay 
Vital Agua S.A. 
Vital Jugo S.A. 
Argentina 
Brazil 
Paraguay 
Argentina 
Brazil 
Chile 
Envases Central S.A. 

7.105 
35.768 
3.026 
22.426 
5.821 
3.208 
30.743 
11.046 
23.711 
2.040 
3.591 
- 
- 
- 
- 
- 
- 
- 
32.649 
66.772 
28.023 
5.480 
13.593 
2.408 
6.572 
9.374 
5.672 
2.021 
2.458 
714 
58.170 
78.111 
59.532 
6.314 
26.210 
9.022 
7.827 
11.549 
22.641 
4.798 
1.910 
12.662 
1.765 
7.762 

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INTEGRATED ANNUAL REPORT 2023 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
STATEMENT OF 
RESPONSIBILITY

As  signatories  to  this  statement,  the  directors 
of  Embotelladora  Andina  S.A.  and 
Executive  Ofcer  are  accountable  under  oath 
for  the  veracity  of  all  the  data  presented 
in  the 
in  accordance  with  Financial  Market 
Commission General Rule No. 30.

Integrated  Annual  Report  2023, 

its  Chief 

236

JOSÉ ANTONIO GARCÉS SILVA
Director
Rut 8.745.864-4

SALVADOR SAID SOMAVÍA 
Director
Rut 6.379.626-3

GEORGES DE BOURGUIGNON ARNDT
Director
Rut 7.269.147-4

JUAN CLARO GONZÁLEZ 
Chairman of the Board of Directors
Rut 5.663.828-8

FELIPE JOANNON VERGARA
Director
Rut 6.558.360-7

ROBERTO MERCADÉ 
Director
Foreign citizen

GONZALO PAROT PALMA
Independent Director
Rut 6.703.799-5

GONZALO SAID HANDAL
Vice-Chairman of the Board of Directors
Rut 6.555.478-K

CARMEN ROMÁN ARANCIBIA
Director
Rut 10.335.491-9

EDUARDO CHADWICK CLARO 
Director
Rut 7.011.444-5

LUIS FELIPE COELHO DUPRAT 
AVELLAR
Director
Foreign citizen

MIGUEL ÁNGEL PEIRANO
Chief Executive Officer
Rut 23.836.584-8

RODRIGO VERGARA MONTES
Director
Rut 7.980.977-2

DOMINGO CRUZAT AMUNÁTEGUI
Independent director
Rut 6.989.304-K

MARIANO ROSSI
Director
Foreign citizen

INTEGRATED ANNUAL REPORT 2023237

INTEGRATED ANNUAL REPORT

INTEGRATED ANNUAL REPORT 2023