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Employers Holdings, Inc.

eig · NYSE Financial Services
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Ticker eig
Exchange NYSE
Sector Financial Services
Industry Insurance - Specialty
Employees 715
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FY2020 Annual Report · Employers Holdings, Inc.
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Employers Holdings, Inc.
2020 Annual Report

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April 5, 2021

2020 Overview

2020 was a very successful year for EMPLOYERS. Our strong

performance  was  driven  by  excellent  underwriting  and  investment 

results. The former produced a combined ratio of 88. 5% within our 

largest operating segment, Employers, and the latter produced a total

return  of  6. 2%.   Our  return  on  equity  was  10. 1%  and  our  adjusted

return on equity was 7. 6%. 

In  addition  to  achieving  these  notable  results,  we  reached  the 

following milestones during 2020:

Katherine H. Antonello
President & CEO

•  We ended the year with 103,506 policies in-force,

  an all-time high.

•  Our ending Stockholders’ Equity and Policyholder Surplus  

levels were the highest in our history. 

•  Our customer service initiatives delivered strong new

  business opportunities, as evidenced by record levels

  of submissions, quotes, and binds.

•  As a result of our stock buyback program, 

  we reduced our common shares to 28.6 million

  at December 31, 2020, a decrease of 9%.

These achievements would have been considered impressive in just 

about  any  operating  environment  and  are  particularly  remarkable 

while working from home and supporting agents, small businesses, 

and their injured workers during a pandemic.

Michael J. McSally
Chair of the Board

 
 
 
FINANCIAL HIGHLIGHTS (1)
($ in-million, except share and per share amounts)   

    Year Ended December 31,

Net insurance premiums written

Net insurance premiums earned

Investment portfolio total return

Net income

     Net income per diluted share

Adjusted net income

    Adjusted net income per diluted share

Return on equity

Adjusted return on equity

2020

$574.9

$615.3

6.2%

$119.8

$3.97

$93.5

$3.10

10.1%

7.6%

2019

$691.5

$695.8

CHANGE

(17)%

(12)%

8.7%

(2.5) pts

$157.1

$4.83

$104.0

$3.20

14.4%

8.6%

(24)%

(18)%

(10)%

(3)%

(4.3)%

(1.0)%

3%

Ending Stockholders’ equity including the Deferred Gain

$1,338.2

$1,302.9

Ending common shares outstanding

 28,564,798 sh

 31,355,378 sh

(2,790,580) sh

(1) A Glossary of Financial Measures and reconciliation tables of GAAP to non-GAAP measures follow this letter.

Underwriting Activities

Our  net  premiums  written  and  net  premiums  earned 

decreased 17% and 12%, respectively, from 2019 to 2020.

Losses and LAE for the year were $302 million, a decrease 

of 17%, which included $82 million of favorable prior year 

loss reserve development versus $78 million of favorable 

Prior to the COVID-19 pandemic, we were seeing record 

development  a  year  ago.  The  favorable  prior  accident 

levels of submissions, quotes, and binds. However, these 

year loss development we experienced in 2020 resulted 

new  business  opportunities  and  inquiries  decreased 

from our determination that adjustments were necessary 

significantly towards the end of the first quarter of 2020 when 

to reflect continued observed favorable paid loss trends, 

the abrupt and severe economic impact of the pandemic 

primarily  for  the  2018  and  earlier  accident  years.  The  

first began, and that trend largely continued throughout 

decrease in losses and LAE for 2020 was also the result of 

the  second  quarter.  During  the  second  half  of  2020,  as 

a 1.3 percentage point reduction to our current accident 

many  businesses  began  to  reopen,  we  experienced 

year  loss  and  LAE  ratio  from  2019  to  2020,  reflecting  a 

year-over-year  increases  in  new  business  submissions 

decrease in the frequency of indemnity claims incurred.

and  new  policies  bound  in  nearly  all  of  the  states  in 

which we operate, with the notable exception of California. 

Commission  expenses  were  $79  million  for  the  year, 

Despite  the  increases  in  new  non-California  business 

a decrease of 11%, which was primarily due to the  

policies that we experienced in 2020, our new business 

reduction in net premiums earned.

premium  fell,  driven  primarily  by  significant  declines  in 

policy size, decreases in final audit premium and declines 

Underwriting  and  general  and  administrative  expenses 

in  policies  with  annual  premiums  greater  than  $25,000. 

decreased 3% to $181 million for the year, largely the 

Despite  the  pandemic,  our  renewal  business  remained 

result of reductions in employee benefit costs, professional 

strong throughout 2020. 

fees, and travel and entertainment expenses.

2020 EMPLOYERS ANNUAL REPORT

 
 
 
 
Investing Activities

Our investment portfolio is structured to support our need 

source of income and liquidity. To minimize interest rate risk, 

for: (i) optimizing our risk-adjusted total return; (ii) providing 

our fi xed income portfolio is weighted toward short-term

adequate liquidity; (iii) facilitating fi nancial strength and

and  intermediate-term  bonds;  however,  our  investment 

stability; and (iv) ensuring regulatory and legal compliance.

strategy  balances  consideration  of  duration,  yield,  and 

credit risk. We also have a $0.3 billion portfolio of equity 

As of December 31, 2020, the fair value of our investment 

securities and other investments. We strive to limit our

portfolio  was  $2.8  billion,  or  2.2  times  our  stockholders’ 

exposure to the equity price risk associated with these

equity including the Deferred Gain. Our $2.5 billion portfolio

securities by diversifying our holdings across several 

of fi xed income investments provides us with a steady 

industry sectors.

Asset Allocation

50%

40%

30%

20%

10%

0%

Corporates

States  & Munis

RMBS

Equities

Bank Loans

CMBS & ABS

All Other

12/31/2018

12/31/2019

12/31/2020

As of December 31, 2020, our fi xed maturities had a weighted average credit rating of A+ and a duration of 3.2

Our net investment income was $76 million for the year, a decrease of 13%, which was primarily due to lower bond yields.

Financial Strength and Capital Management

Our ending stockholders’ equity including the Deferred Gain 

As  a  result  of  the  successes  we  achieved  in  2020,  our 

was more than $1.3 billion, the highest level in our history, 

book value per share, book value per share including the 

despite our returning $130.6 million to stockholders in 2020 

Deferred Gain, and adjusted book value per share, each 

in the form of regular dividends and stock repurchases. 

increased by 17%, 15%, and 11%, respectively.

PER SHARE AMOUNTS

The table that follows illustrates our success
in growing book value per share.

  Book value per share 

  Book value per share including the Deferred Gain 

  Adjusted book value per share 

2020

$42.46 

$46.85 

$42.82 

December 31,

Percent Change (2)

2019

$37.18 

$41.55 

$39.47 

2018

$31.08 

$35.64 

$36.06 

2020

  17% 

  15% 

  11% 

2019

23%

19%

12%

(2) Represents the year-over-year change in book value per share after taking into account dividends declared during such periods.

Looking Forward

Our record number of policies in-force at year-end demonstrates 

that our policyholders are enduring the pandemic, albeit with 

lower payroll levels. We remain optimistic that, as more people 

are vaccinated and state restrictions are lifted, we will be able 

to replace the premium we lost in 2020.  In support of this antic-

ipated recovery, we have continued to pursue and advance the 

significant investments we have made in delivering a superior 

customer  experience  for  our  agents  and  insureds  and  have 

actively managed our underwriting expenses with a view toward 

achieving our targeted expense ratios, despite the meaningful 

reductions  in  earned  premium  we  are  currently  experiencing.  

As such, our primary goal for 2021 will be to fully capitalize on 

the post-pandemic economic lift on the horizon, while continuing 

to maintain underwriting discipline.

Finally, we would like to show our appreciation 
for some of our former colleagues:

Michael Rumbolz, who retired as Chair of the Board on 

May 28, 2020, served as a Director of the Company since 

its creation in 2005 and as Chair from 2016 to 2020. 

We extend our deepest gratitude to Mike for his out-

standing leadership and commitment to the Company 

and its stockholders.

Douglas Dirks,  who retired as President, Chief Executive 

Officer  and  a  Director  of  the  Company  on  April  1,  2021, 

served  in  these  capacities  since  the  Company’s  creation 

in 2005 and led EMPLOYERS for nearly 28 years. Doug is 

thought of by the Board and the Management team as the 

Company’s founder, and his superb leadership, dedication, 

Our  Cerity  operating  segment,  which  offers  digital  workers’ 

compensation  insurance  solutions  directly  to  consumers,  is 

and vision will be missed.

gaining traction and has already written more premium in 2021 

Stephen Festa, who retired as Executive Vice President, 

than in all prior years combined.  While the direct to consumer 

Chief Operating Officer on March 17, 2021, served in that 

workers’ compensation market is relatively immature and Cerity 

capacity  since  2014  and  joined  EMPLOYERS  in  2004. 

is an early entrant in this space, we believe that its technological 

Steve’s  key  accomplishment,  among  many  others,  is  the 

and  intellectual  capabilities  will  support  our  future  growth 

overall success of our Employers operating platform.

initiatives,  provide  direct  access  to  workers’  compensation 

insurance  to  those  customers  seeking  an  online  experience, 

We wish nothing but the best for Mike, Doug, and Steve in 

and provide us with greater pricing precision and flexibility.  

their future endeavors.

2020 EMPLOYERS ANNUAL REPORT

  
In Conclusion

Our strategic plan is, and has always been, focused on being a strong and adaptive mono-line insurer with the 

ability to prosper through all economic cycles. While none of us could have predicted the events of the past 

year, 2020 served as an excellent example of the strength and resolve of EMPLOYERS and our staff .

On behalf of our Board of Directors and management, we are truly humbled to work with such a dedicated 

group of employees. Whether remote or in person, the commitment and adaptability of the entire EMPLOYERS 

team, including the Board of Directors, was tested throughout 2020, and we were up to the task.

Putting the pandemic aside, workers’ compensation has seen numerous changes over the past several years, 

including improving loss cost trends, associated pricing declines, and a shift in the desired transaction speed 

of both our agents and online-focused customers. We are in a unique spot, as a mono-line workers’ compen-

sation writer specializing in America’s small businesses, to react to these trends appropriately and effi  ciently. 

We believe that our expertise positions us well for continued success. 

Respectfully submitted,

Katherine H. Antonello 
Katherine H. Antonello 

President and CEO 

Michael J. McSally
Michael J. McSally

Chair of the Board

 
 
 
 
 
 
 
 
 
 
 
 
Glossary of Financial Measures

Within this report we present the following measures, each of which are “Non-GAAP fi nancial measures.” A reconciliation 

of these measures to the Company’s most directly comparable GAAP fi nancial measures is included herein. Management 

believes that these Non-GAAP measures are important to the Company’s investors, analysts and other interested parties

who  benefi t  from  having  an  objective  and  consistent  basis  for  comparison  with  other  companies  within  our  industry. 

Management further believes that these measures are more relevant than comparable GAAP measures in evaluating our 

fi nancial performance.

The  LPT  Agreement  is  a  non-recurring  transaction  that 

Stockholders’  equity  including  the  Deferred  Gain

does not result in ongoing cash benefi ts to the Company. 

is  stockholders’  equity  including  the  Deferred  Gain. 

Management believes that providing Non-GAAP measures 

Management  believes  that  providing  this  Non-GAAP 

that exclude the effects of the LPT Agreement (amortization 

measure  is  useful  in  providing  investors,  analysts  and 

of deferred reinsurance gain, adjustments to LPT Agreement 

other  interested  parties  a  meaningful  measure  of  the 

ceded reserves and adjustments to contingent commission 

Company’s total underwriting capital.

receivable)  is  useful  in  providing  investors,  analysts  and 

other interested parties a meaningful understanding of the 

Company’s ongoing underwriting performance.

Adjusted  stockholders’  equity  is  stockholders’ equity 

including the Deferred Gain, less accumulated other com-

prehensive income (net of tax). Management believes that 

Deferred  reinsurance  gain  (Deferred  Gain) refl ects  the

providing  this  Non-GAAP  measure  is  useful  to  investors,

unamortized  gain  from  the  LPT  Agreement.  This  gain  has 

analysts  and  other  interested  parties  since  it  serves  as 

been  deferred  and  is  being  amortized  using  the  recovery 

the  denominator  to  the  Company’s  adjusted  return  on 

method,  whereby  the  amortization  is  determined  by  the

stockholders’ equity metric.

proportion of actual reinsurance recoveries to total estimated

recoveries,  except  for  the  contingent  profi t  commission,

which  is  being  amortized  through  June  30,  2024. 

Amortization is refl ected in losses and LAE incurred.

Adjusted net income is net income excluding the effects

of  the  LPT  Agreement,  net  realized  and  unrealized  gains 

and  losses  on  investments  (net  of  tax),  net  impact  of 

Federal tax reform, and amortization of intangible assets (net 

of tax). Management believes that providing this Non-GAAP 

measures  is  helpful  to  investors,  analysts  and  other

Return on stockholders’ equity and Adjusted return on 

stockholders’ equity. Management believes that these

profi tability measures are widely used by our investors, 

analysts and other interested parties.

Book  value  per  share,  Book  value  per  share  including 

the Deferred Gain, and Adjusted book value per share. 

Management  believes  that  these  valuation  measures

are widely used by our investors, analysts and other 

interested parties.

interested parties in identifying trends in the Company’s 

Net  income  before  impact  of  the  LPT. Management

operating  performance  because  such  items  have  limited 

believes  that  these  performance  and  underwriting

signifi cance to its ongoing operations or can be impacted 

measures are widely used by our investors, analysts and 

by both discretionary and other economic factors and may 

other interested parties.

not represent operating trends.

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(cid:15)(cid:10)(cid:19)(cid:1)
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(cid:71)(cid:1)
(cid:19)(cid:10)(cid:12)(cid:1)

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(cid:1)
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(cid:1)

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(cid:13)(cid:14)(cid:10)(cid:19)(cid:1)
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(cid:71)(cid:1)
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(cid:71)(cid:1)
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(cid:18)(cid:21)(cid:18)(cid:10)(cid:21)(cid:1)
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(cid:13)(cid:8)(cid:14)(cid:15)(cid:12)(cid:10)(cid:16)(cid:1)

(cid:3)(cid:1)
(cid:1)
(cid:1)
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(cid:1)
(cid:3)(cid:1)

(cid:3)(cid:1)
(cid:1)
(cid:3)(cid:1)

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(cid:1)
(cid:1)
(cid:1)
(cid:1)
(cid:1)
(cid:3)(cid:1)

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(cid:18) (cid:3)(cid:1)

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(cid:1)

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(cid:20) (cid:3)(cid:1)

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UNITED STATES SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, DC 20549
FORM 10-K

☑  ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the fiscal year ended December 31, 2020
OR

☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from ____  to ____

Commission file number: 001-33245

EMPLOYERS HOLDINGS, INC.
(Exact name of registrant as specified in its charter)

Nevada
(State or other jurisdiction
of incorporation or organization)

04-3850065
(I.R.S. Employer
Identification Number)

10375 Professional Circle
Reno, Nevada 89521
(Address of principal executive offices and zip code)

(888) 682-6671
(Registrant's telephone number, including area code)

Securities registered pursuant to Section 12(b) of the Act:

Title of each class

Trading Symbol(s)

Name of each exchange on which registered

Common Stock, $0.01 par value per share

EIG

New York Stock Exchange

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Yes ☑ No ☐

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Exchange Act.

Securities registered pursuant to Section 12(g) of the Act: None

Yes ☐ No ☑

Indicate  by  check  mark  whether  the  registrant:  (1)  has  filed  all  reports  required  to  be  filed  by  Section  13  or  15(d)  of  the  Securities  Exchange  Act  of  1934  during  the
preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.
Yes ☑ No ☐

Indicate  by  check  mark  whether  the  registrant  has  submitted  electronically  every  Interactive  Data  File  required  to  be  submitted  pursuant  to  Rule  405  of  Regulation  S-T
(§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes ☑ No ☐

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth
company. See definitions of "large accelerated filer," "accelerated filer," "non-accelerated filer," "smaller reporting company," and "emerging growth company" in Rule 12b-
2 of the Exchange Act.

Large Accelerated Filer

 R

Accelerated filer

☐

Non-accelerated filer

☐

Smaller reporting company
Emerging growth company

☐
☐

If  an  emerging  growth  company,  indicate  by  check  mark  if  the  registrant  has  elected  not  to  use  the  extended  transition  period  for  complying  with  any  new  or  revised
financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐

Indicate by check mark whether the registrant has filed a report on and attestation to its management’s assessment of the effectiveness of its internal control over financial
reporting under Section 404(b) of the Sarbanes-Oxley Act (15 U.S.C.7262(b)) by the registered public accounting firm that prepared or issued its audit report. ☑

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes ☐ No ☑

The aggregate market value of the voting and non-voting common equity held by non-affiliates of the registrant as of June 30, 2020 was $629,791,983.

As of February 11, 2021, there were 28,407,494 shares of the registrant's common stock outstanding.

DOCUMENTS INCORPORATED BY REFERENCE

Portions of the registrant's Definitive Proxy Statement relating to the 2021 Annual Meeting of Stockholders are incorporated by reference in Items 11, 12, 13 and 14 of Part
III of this report.

 
TABLE OF CONTENTS

FORWARD-LOOKING STATEMENTS
NOTE REGARDING RELIANCE ON STATEMENTS IN OUR CONTRACTS

Item 1
Item 1A
Item 1B
Item 2
Item 3
Item 4

Business
Risk Factors
Unresolved Staff Comments
Properties
Legal Proceedings
Mine Safety Disclosures

PART 1

PART II

Item 5
Item 6
Item 7
Item 7A
Item 8
Item 9
Item 9A
Item 9B

Market for Registrant's Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities
Selected Financial Data
Management's Discussion and Analysis of Consolidated Financial Condition and Results of Operations
Quantitative and Qualitative Disclosures About Market Risk
Financial Statements and Supplementary Data
Changes in and Disagreements With Accountants on Accounting and Financial Disclosure
Controls and Procedures
Other Information

Item 10
Item 11
Item 12
Item 13
Item 14

Directors, Executive Officers and Corporate Governance
Executive Compensation
Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters
Certain Relationships and Related Transactions, and Director Independence
Principal Accountant Fees and Services

PART III

Item 15
Item 16

Exhibits and Financial Statement Schedules
Form 10-K Summary

SIGNATURES

PART IV

2

Page
No.

3
3

4
16
25
25
25
25

26
28
29
50
52
93
93
93

94
95
95
96
96

97
104

105

 
 
 
 
 
 
 
 
 
 
FORWARD-LOOKING STATEMENTS

Unless  otherwise  indicated,  all  references  to  "we,"  "us,"  "our,"  the  "Company"  or  similar  terms  refer  to  Employers  Holdings,  Inc.,  together  with  its
subsidiaries. In this Annual Report on Form 10-K, the Company and its management discuss and make statements based on currently available information
regarding their intentions, beliefs, current expectations, and projections of, among other things, the Company's future performance, including the effects of
the  Coronavirus  (COVID-19)  pandemic,  business  growth,  retention  rates,  loss  costs,  claim  trends  and  the  impact  of  key  business  initiatives,  future
technologies  and  planned  investments.  Certain  of  these  statements  may  constitute  "forward-looking"  statements  as  that  term  is  defined  in  the  Private
Securities Litigation Reform Act of 1995.  Forward-looking statements can be identified by the fact that they do not relate strictly to historical or current
facts  and  are  often  identified  by  words  such  as  "may,"  "will,"  "could,"  "would,"  "should,"  "expect,"  "plan,"  "anticipate,"  "target,"  "project,"  "intend,"
"believe,"  "estimate,"  "predict,"  "potential,"  "pro  forma,"  "seek,"  "likely,"  or  "continue,"  or  other  comparable  terminology  and  their  negatives.  The
Company and its management caution investors that such forward-looking statements are not guarantees of future performance. Risks and uncertainties are
inherent  in  the  Company's  future  performance.  Factors  that  could  cause  the  Company's  actual  results  to  differ  materially  from  those  indicated  by  such
forward-looking  statements  include,  among  other  things,  those  discussed  or  identified  from  time  to  time  in  the  Company's  public  filings  with  the  SEC,
including the risks detailed in Item 1A, "Risk Factors." Except as required by applicable securities laws, the Company undertakes no obligation to publicly
update or revise any forward-looking statements, whether as a result of new information, future events, or otherwise.

NOTE REGARDING RELIANCE ON STATEMENTS IN OUR CONTRACTS

The agreements included or incorporated by reference as exhibits to this Annual Report on Form 10-K may contain representations and warranties by each
of  the  parties  to  the  applicable  agreement.  These  representations  and  warranties  were  made  solely  for  the  benefit  of  the  other  parties  to  the  applicable
agreement and:

• were not intended to be treated as categorical statements of fact, but rather as a way of allocating the risk to one of the parties if those statements

prove to be inaccurate;

• may have been qualified in such agreement by disclosures that were made to the other party in connection with the negotiation of the applicable

agreement;

• may apply contract standards of "materiality" that are different from "materiality" under the applicable securities laws; and

• were made only as of the date of the applicable agreement or such other date or dates as may be specified in the agreement.

Notwithstanding the inclusion of the foregoing cautionary statements, we acknowledge that we are responsible for considering whether additional specific
disclosures of material information regarding material contractual provisions are required to make the statements in this report not misleading.    

3

Item 1. Business

General

PART I

Employers Holdings, Inc. (EHI) is a holding company, which was incorporated in Nevada in 2005, with subsidiaries that are specialty providers of workers'
compensation insurance and services focused on select, small businesses engaged in low-to-medium hazard industries. We operate throughout the United
States,  with  the  exception  of  four  states  that  are  served  exclusively  by  their  state  funds.  We  offer  insurance  through  Employers  Insurance  Company  of
Nevada, Employers Compensation Insurance Company, Employers Preferred Insurance Company, Employers Assurance Company and Cerity Insurance
Company, each of which have been assigned an A.M. Best Company (A.M. Best) financial strength rating of "A-" (Excellent), which is the 4th highest of
13 A.M. Best ratings.

Our Annual Reports on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K, amendments to those reports, and Proxy Statements
for our Annual Meetings of Stockholders are available free of charge on our website at www.employers.com as soon as reasonably practicable after they are
electronically filed with or furnished to the Securities and Exchange Commission (SEC). Our website also provides access to reports filed by our directors,
executive  officers  and  certain  significant  stockholders  pursuant  to  Section  16  of  the  Securities  Exchange  Act  of  1934.  In  addition,  our  Corporate
Governance Guidelines, Code of Business Conduct and Ethics, Code of Ethics for Senior Financial Officers, and charters for the Audit, Board Governance
and  Nominating,  Executive,  Finance,  Compensation,  and  Risk  committees  of  our  Board  of  Directors  are  available  on  our  website.  Copies  of  these
documents may also be obtained free of charge by written request to Investor Relations, 10375 Professional Circle, Reno, Nevada 89521-4802. The SEC
also maintains a website at www.sec.gov that contains the information that we file electronically with the SEC.

Property and Casualty Insurance in General

A widely-used measure of relative underwriting performance for an insurance company is the combined ratio. Combined ratio is calculated by adding: (i)
the ratio of losses and loss adjustment expense (LAE) to earned premiums (known as the "loss and LAE ratio"); (ii) the ratio of commission expenses to
earned premiums (known as the "commission expense ratio"); and (iii) the ratio of underwriting expenses to earned premiums (known as the "underwriting
expense  ratio"),  with  each  component  determined  in  accordance  with  U.S.  generally  accepted  accounting  principles  (GAAP).  A  combined  ratio  under
100%  indicates  that  an  insurance  company  is  generating  an  underwriting  profit.  A  combined  ratio  over  100%  indicates  that  an  insurance  company  is
generating an underwriting loss.

An insurance company’s calendar year loss experience includes loss and LAE movements recognized during any given calendar year regardless of the year
in  which  the  underlying  insured  event  actually  occurred.  An  insurance  company’s  accident  year  loss  experience  includes  only  those  loss  and  LAE
movements recognized during the year in which the underlying insured event actually occurred.

In insurance and reinsurance operations, "float" arises when premiums are received before losses and other expenses are paid, an interval that may extend
over many years. During that time, the insurer has the opportunity to invest the money, thereby earning investment income and generating investment gains
and losses.

Insurance companies operating at a GAAP combined ratio of greater than 100% can be profitable when investment income and net investment gains are
taken  into  account.  The  length  of  time  between  receiving  premiums  and  paying  out  losses  and  other  expenses,  commonly  referred  to  as  the  "tail,"  can
significantly  affect  how  profitable  float  can  be.  Long-tail  losses,  such  as  workers'  compensation,  pay  out  over  longer  periods  of  time  providing  us  the
opportunity to generate significant investment earnings from float.

Underwriting income or loss is determined by deducting losses and LAE, commission expenses, and underwriting expenses from net premiums earned.

Significant Impacts of the COVID-19 Pandemic on our Business

On  March  11,  2020,  the  World  Health  Organization  formally  declared  the  COVID-19  outbreak  to  be  a  pandemic.  The  global  spread  of  COVID-19  has
caused  illness,  death,  quarantines,  cancellation  of  events  and  travel,  business  and  school  shutdowns,  reduction  in  business  activity,  widespread
unemployment, supply chain interruptions, and overall economic and financial market instability.

All states, including California where we generated 45% of our in-force premiums as of December 31, 2020, declared states of emergency and imposed
various restrictions on business operations and social gatherings. Certain classes of business that we insure, especially those related to the restaurant and
hospitality industries, have been particularly affected by these restrictions.

4

Decrease in New Business Premium Volume

Prior to the COVID-19 pandemic, we experienced strong new business opportunities, as evidenced by record levels of submissions, quotes, and binds. As a
result of the abrupt and severe economic impacts attributable to the COVID-19 pandemic, the number of new insurance submissions, quotes, and binds we
received decreased significantly in the latter half of March 2020 and that trend largely continued through May 2020. Since then, as many businesses began
to  reopen,  we  have  experienced  year-over-year  increases  in  new  business  submissions  and  new  policies  bound  in  nearly  all  of  the  states  in  which  we
operate,  with  the  notable  exception  of  California.  Despite  the  increases  in  new  non-California  business  policies  that  we  experienced  in  2020,  our  new
business premium has fallen, driven primarily by significant declines in policy size and declines in policies with annual premiums greater than $25,000.

We currently expect that our in-force premiums will remain suppressed, as compared to that experienced in recent years, until such time as our insureds and
businesses can resume their operations at a more normalized rate, and increase staffing and payrolls accordingly. Although our new business growth, as
defined by number of policies added, has been strong, it has been insufficient to offset the decline in premiums that we experienced in 2020.

Our renewal business remained strong throughout 2020.

Overall, our net premiums written and net earned premiums decreased 17% and 12%, respectively, from 2019 to 2020.

Reduction in Losses and LAE

Despite government mandates and legislative changes related to the COVID-19 pandemic, including the presumption of COVID-19 compensability for all
or certain occupational groups in many states, we experienced a significant decline in the frequency of compensable indemnity claims in 2020. This decline
was experienced in nearly all states, including California. Medical and indemnity costs per claim increased from 2019 to 2020, but only by a moderate
amount.

Overall, we recorded lower losses and LAE per dollar of premium earned in the 2020 accident year than in the 2019 accident year.

Reduction in Underwriting Expenses, Increase in Underwriting Expense Ratio

Our  underwriting  expenses  in  2020  decreased  by  1%,  or  $1.5  million,  from  our  underwriting  expenses  in  2019.  Despite  this  expense  reduction,  our
underwriting expense ratio increased by 12%, due solely to the significant decrease in earned premiums we experienced in 2020.

Reduction in Investment Income, Strong Investment Gains

Given the recent and unprecedentedly low market interest rates resulting from the COVID-19 pandemic, our net investment income decreased by 13% from
2019 to 2020. We expect to experience further reductions in our net investment income in future periods as proceeds from sales, maturities and paydowns
of our fixed maturity investments are reinvested into lower-yielding securities until such time that market interest rates return to levels at or in excess of the
book yield of our fixed maturity investments.

As  a  result  of  the  decreases  in  market  interest  rates  experienced  during  2020,  we  benefited  from  significant  net  investment  gains  on  our  fixed  maturity
investments,  which  contributed  to  a  4%  increase  in  our  stockholders’  equity  from  2019  to  2020,  despite  our  returning  more  than  $130.6  million  to  our
stockholders during the year in the form of dividends and stock repurchases.

Our Strategy

Human Capital Strategy

We  believe  that  our  employees  are  among  our  most  important  resources  and  they  are  critical  to  our  continued  success,  good  name  and  reputation.  Our
strategy is to attract and retain responsible, talented and experienced individuals through various initiatives that promote inclusion, diversity and fair pay.
Through these initiatives, we seek to create an inclusive and engaged work community, minimize employee turnover, and improve recruitment.

The work environment we create and the way our employees treat and interact with one another affects job satisfaction and the way we perform our jobs.
We  respect  the  privacy  and  dignity  of  all  individuals  and  recognize  that  our  employees  want  and  deserve  a  workplace  where  they  are  respected  and
appreciated. All employees must contribute to the creation and maintenance of such an environment.

We are committed to providing equal employment opportunity to qualified applicants without regard to race, creed, color, religion, sex, national origin or
ancestry, age, marital status, pregnancy, sexual orientation, gender identification, medical condition, genetic information, disability, veteran status, and/or
any other characteristic protected by law. This policy extends to all areas of employment, including recruitment, selection and placement, compensation,
promotion and transfer, disciplinary measures, demotion, layoffs and terminations, testing and training, working conditions, awards and benefits, and all
other employment-related actions.

5

We require our employees to follow specific rules of professional conduct that will protect the interests and safety of all employees and the organization.
Employees and our Board of Directors are required to familiarize themselves with our comprehensive Code of Business Conduct and Ethics Policy and
must  remain  in  compliance  with  periodic  training  thereon,  which  is  designed  to  assist  them  in  conducting  business  in  a  legal,  professional  and  ethical
manner.

We strive to provide a safe work environment for our employees and will take reasonable steps to prevent unsafe situations and injuries. In response to the
COVID-19 pandemic, in March 2020 we closed our buildings to our employees and the general public and have since remained in work-from-home mode.
We believe that our business can remain fully functional, and can continue to provide uninterrupted service to our policyholders and claimants, while our
employees continue to work-from-home.

We had 691 full-time employees at December 31, 2020 and our principal executive offices are located at 10375 Professional Circle in Reno, Nevada.

Business Strategy

Our  strategy  is  to  pursue  profitable  growth  opportunities  across  market  cycles  and  maximize  total  investment  returns  within  the  constraints  of  prudent
portfolio  management.  We  pursue  profitable  growth  opportunities  by  focusing  on  disciplined  underwriting  and  claims  management,  utilizing  medical
provider  networks  designed  to  produce  superior  medical  and  indemnity  outcomes,  establishing  and  maintaining  strong,  long-term  relationships  with
independent  insurance  agencies,  developing  and  implementing  new  technologies  designed  to  transform  the  way  small  businesses  and  insurance  agents
utilize  digital  capabilities  and  developing  important  alternative  distribution  channels.  We  continue  to  execute  a  number  of  ongoing  business  initiatives,
including: achieving internal and customer-facing business process excellence; diversifying our risk exposure across geographic markets; and utilizing a
multi-company pricing platform and territory-specific pricing. Additionally, we continue to execute our plan to develop and implement new technologies
and capabilities that we believe will fundamentally transform and enhance the digital experience of our customers, including (i) continued investments in
new technology, data analytics, and process improvement capabilities focused on improving the agent experience and enhancing agent efficiency; and (ii)
the launch and further development of digital insurance solutions, including direct-to-customer workers' compensation coverage.

Equity Capital Strategy

We believe that we have a strong equity capital position. Our equity capital strategy is focused on supporting our business operations by maintaining equity
capital  levels  commensurate  with  our  desired  ratings  from  independent  rating  agencies,  satisfying  regulatory  constraints  and  legal  requirements,  and
sustaining a level of financial flexibility to prudently manage our business through insurance and economic cycles while allowing us to take advantage of
investment opportunities, including acquisitions of insurance and insurance-related entities, as and when they arise.

We  also  believe  in  returning  equity  capital  not  needed  for  these  purposes  to  our  stockholders  through  regular  quarterly  dividends  and,  when  feasible,
common stock repurchases. During the three-year period ending December 31, 2020, we paid dividends on our common stock totaling $86.4 million and
we  repurchased  a  total  of  $171.5  million  of  our  common  stock.  Any  future  returns  of  equity  capital  to  our  stockholders  are  dependent  on  a  variety  of
factors,  including  our  financial  position,  holding  company  liquidity,  share  price,  corporate  and  regulatory  requirements,  and  any  other  factors  that  our
Board of Directors deems relevant.

Description of Business

We  are  a  specialty  provider  of  workers'  compensation  insurance  focused  on  select  small  businesses  in  low  to  medium  hazard  industries.  We  employ  a
disciplined, conservative underwriting approach designed to individually select specific types of businesses, predominantly those in the lowest four of the
seven workers' compensation insurance industry-defined hazard groups, that we believe will have fewer and less costly claims relative to other businesses
in the same hazard groups. Workers' compensation is provided under a statutory system wherein most employers are required to provide coverage for their
employees' medical, disability, vocational rehabilitation, and/or death benefit costs for work-related injuries or illnesses. We provide workers' compensation
insurance throughout the United States, with a concentration in California, where 45% of our in-force premiums is generated.

In 1999, the Nevada State Industrial Insurance System (the Fund) entered into a retroactive 100% quota share reinsurance agreement (LPT Agreement)
through a loss portfolio transfer transaction with third party reinsurers. The LPT Agreement commenced on June 30, 1999 and will remain in effect until all
claims under the covered policies have closed, the LPT Agreement is commuted or terminated, upon the mutual agreement of the parties, or the reinsurers'
aggregate maximum limit of liability is exhausted, whichever occurs first. The LPT Agreement does not provide for any additional termination terms. On
January 1, 2000, we assumed all of the assets, liabilities and operations of the Fund, including the Fund's rights and obligations associated with the LPT
Agreement.

We account for the LPT Agreement as retroactive reinsurance. Upon entry into the LPT Agreement, an initial deferred

6

reinsurance gain (Deferred Gain) was recorded as a liability on our Consolidated Balance Sheets. We are entitled to receive a contingent profit commission
under the LPT Agreement. The contingent profit commission is estimated based on both actual paid results to date and projections of expected paid losses
under the LPT Agreement.

Reportable Segments

In 2019 we made changes to our corporate structure, mainly involving the launch and further development of our digital insurance platform offered under
our  Cerity  brand  name  (Cerity),  resulting  in  changes  to  our  reportable  segments.  As  a  result,  we  determined  that  we  have  two  reportable  segments:
Employers and Cerity. Each of these segments represents a separate and distinct underwriting platform through which we conduct our insurance business.
This  presentation  allows  the  reader,  as  well  as  our  chief  operating  decision  makers,  to  objectively  analyze  the  business  originated  through  each  of  our
underwriting platforms.

The nature and composition of each reportable segment and our Corporate and Other activities are as follows:

The  Employers  segment  represents  the  traditional  business  offered  under  our  EMPLOYERS  brand  name  (Employers)  through  our  agents,  including
business originated from our strategic partnerships and alliances.

The Cerity segment represents the business offered under our Cerity brand name, which includes our direct-to-customer business.

Corporate and Other activities consist of those holding company expenses that are not considered to be underwriting in nature, the financial impact of the
LPT  agreement,  and  legacy  business  assumed  and  ceded  by  Cerity  Insurance  Company.  These  expenses  are  not  considered  to  be  part  of  a  reportable
segment and are not otherwise allocated to a reportable segment.

We  had  total  assets  of  $3.9  billion  and  $4.0  billion  at  December  31,  2020  and  2019,  respectively.  The  following  table  highlights  key  results  of  our
operations for the last three years.

Net premiums written
Total revenues
Net income

Our insurance subsidiaries are domiciled in the following states:

Employers Insurance Company of Nevada (EICN)
Employers Compensation Insurance Company (ECIC)
Employers Preferred Insurance Company (EPIC)
Employers Assurance Company (EAC)
Cerity Insurance Company (CIC)

Products and Services

2020

Years Ended December 31,
2019
(in millions)

2018

$

574.9  $
711.4 
119.8 

691.5  $
835.9 
157.1 

742.8 
800.4 
141.3 

State of Domicile
Nevada
California
Florida
Florida
New York

Workers' compensation provides insurance coverage for the statutorily prescribed benefits that employers are required to provide to their employees who
may be injured or suffer illness in the course of employment. The level of benefits varies by state, the nature and severity of the injury or disease, and the
wages of the injured worker. Each state has a statutory, regulatory, and adjudicatory system that sets the amount of wage replacement to be paid, determines
the  level  of  medical  care  required  to  be  provided,  establishes  the  degree  of  permanent  impairment,  and  specifies  the  options  in  selecting  healthcare
providers. These state laws generally require two types of benefits for injured employees: (a) medical benefits, including expenses related to the diagnosis
and  treatment  of  an  injury,  disease,  or  both,  as  well  as  any  required  rehabilitation,  and  (b)  indemnity  payments,  which  consist  of  temporary  wage
replacement, permanent disability payments, and death benefits to surviving family members.

Disciplined Underwriting

Our  strategy  is  to  focus  on  disciplined  underwriting  and  continually  pursue  profitable  growth  opportunities  across  market  cycles  when  presented.  We
carefully monitor market trends to assess business opportunities that we expect will meet our pricing and risk standards. We price our policies based on the
specific  risks  associated  with  each  potential  insured  rather  than  solely  on  the  industry  class  in  which  a  potential  insured  is  classified.  Our  disciplined
underwriting approach, workers' compensation specialization, expertise in underwriting small businesses, and data-driven strategies are critical elements of
our culture, which we believe allow us to offer competitive prices, while diversifying our risks.

7

We execute our underwriting processes through automated systems and experienced underwriters with specific knowledge of the local markets in which we
operate. We have developed automated underwriting templates for specific classes of business that produce faster quotes when certain underwriting criteria
are  met.  Our  underwriting  guidelines  consider  many  factors,  such  as  type  of  business,  nature  of  operations,  and  risk  exposures,  and  are  designed  to
minimize or prevent underwriting of certain classes of business that we view as being unattractive.

Loss Control Services

Our  online  loss  control  services  and  employee  safety  tips  assist  policyholders  in  evaluating  the  safety  risks  of  their  business  and  identify  cost-effective
methods to reduce workplace injuries and illnesses, which can improve their productivity and long term profitability. These services include: (i) hazard
analysis and control to evaluate operations and make recommendations for hazard control; (ii) management and supervisory education programs to assist in
reinforcing best health and safety practices; and (iii) employee safety presentations and training.

Premium Audit

We  conduct  premium  audits  on  all  of  our  policyholders  annually  upon  the  policy  expiration  or  termination.  Premium  audits  allow  us  to  comply  with
applicable state and reporting bureau requirements and to verify that policyholders have accurately reported their payroll and employee job classifications.
We also selectively perform audit reviews and/or update renewal payroll on policies in certain classes of business or if unusual claims are filed or concerns
are raised regarding projected annual payrolls, which could result in substantial variances at final audit. These variances, which can be significant, result in
adjustments to our written and earned premiums, as well as our net losses and LAE, in the periods in which they become known.

Claims and Medical Case Management

The role of our claims department is to actively and efficiently investigate, evaluate, and pay claims, and to aid injured workers in returning to work in
accordance with applicable laws and regulations. We have implemented rigorous claims guidelines and control procedures in our claims units and have
claims operations throughout the markets we serve. We also provide medical case management services for those claims that we determine will benefit
from such involvement.

We utilize an outcome-based medical network that incorporates predictive analytics to identify medical providers who achieve superior clinical outcomes
for our injured workers that allows us to optimize our provider network and enhance the quality of care. We have also implemented a proactive pharmacy
benefit  management  program  that,  along  with  our  outcome-based  medical  network,  focuses  on  reducing  claims  costs  and  accelerating  injured  workers'
return to work. We have an Injured Employee Hotline that allows employees who are injured at work to receive professional nurse consultation by phone
when  reporting  the  claim.  This  service  has  proven  to  reduce  overall  claims  costs  and  is  intended  to  ensure  the  injured  worker  receives  appropriate  and
timely medical care.

In  addition  to  our  medical  networks,  we  work  closely  with  local  vendors,  including  attorneys,  medical  professionals,  pharmacy  benefits  managers,  and
investigators, to bring local expertise to our reported claims. We pay special attention to reducing costs and have established discounting arrangements with
the aforementioned service providers. We use preferred provider organizations, bill review services, and utilization management to closely monitor medical
costs.  We  actively  investigate  and  pursue  all  types  of  fraud.  We  have  implemented  a  medical  provider  fraud  tool  that  allows  us  to  identify  suspicious
medical billing and activity within our claims. We also aggressively pursue all subrogation recoveries to mitigate claims costs. Subrogation rights are based
upon state and federal laws, as well as the insurance policies we issue. Our fraud and subrogation efforts are handled through dedicated units.

We  have  implemented  a  claim  triage  predictive  model  nationally  that  provides  us  with  early  identification  of  those  claims  likely  to  develop  into  large
losses. Leveraging this information, we ensure the right resources and strategies are brought to bear on those claims early in the process.

Our claims department also provides claims management services for those claims incurred by the Fund, which were assumed by EICN and are subject to
the LPT Agreement with dates of injury prior to July 1, 1995. Additional information regarding the LPT Agreement is set forth under "–Reinsurance–LPT
Agreement." We receive a management fee from the third party reinsurers equal to 7% of the loss payments on these claims.

Information Technology

Core Operating Systems

We believe we have a cost-effective and scalable information technology infrastructure that complements our geographic reach and business model. We
continue to invest in technology to automate business processes and advanced data and analytics capabilities that will enable us to reduce our operating
costs over the long-term and set a foundation for our future needs. Our

8

technology saves our independent agents, brokers, and policyholders considerable time and maintains our competitiveness in our target markets.

Development and Implementation of New Technologies and Capabilities

We  believe  that  our  ongoing  plan  to  develop  and  implement  new  technologies  and  capabilities  will  fundamentally  transform  and  enhance  the  digital
experience  of  our  customers,  including:  (i)  further  investments  in  new  technologies,  data  analytics,  and  process  improvement  capabilities  focused  on
improving the agent experience and enhancing agent efficiency; and (ii) further development of Cerity, which offers digital insurance solutions, including
direct-to-customer  workers'  compensation  coverage.  We  believe  that  these  technological  and  intellectual  capabilities  will  support  our  future  growth
initiatives,  provide  direct  access  to  workers'  compensation  insurance  to  those  customers  seeking  an  online  experience,  provide  us  with  greater  pricing
precision and flexibility, and promote long-term value creation.

The development and implementation of these technologies and capabilities has increased our underwriting expenses and underwriting expense ratios in
recent years. However, in future periods we expect that these additional expenses will, over time, be more than offset by anticipated new premium writings,
improved loss ratios, and operational efficiency gains.

Business Continuity/Disaster Recovery

We  maintain  business  continuity  and  disaster  recovery  plans  for  our  critical  business  functions,  including  the  restoration  of  information  technology
infrastructure  and  applications.  We  utilize  business  impact  analyses  to  predict  potential  consequences  of  business  disruptions,  driving  creation  of  our
business continuity plans. Additionally, we utilize multi-zone data centers that act as production facilities and as disaster recovery sites for each other.

Cyber Security and Privacy

Our operations rely on the secure processing, storage, and transmission of personal, confidential, and other information. Our business, including our ability
to adequately price products and services, establish reserves, provide an effective and secure service to our customers and report our financial results in a
timely and accurate manner, depends significantly on the integrity, availability, and timeliness of the data we maintain, as well as the data held by third
party service providers.

In an effort to ensure the privacy, confidentiality, and integrity of this data, we continually enhance our cyber and other information security in order to
remain secure against emerging threats, as well as increase our ability to detect, and recover from, a cyber-attack or unauthorized access.

Workers' Compensation Premiums

The workers' compensation insurance industry classifies risks into seven hazard groups, as defined by the National Council on Compensation Insurance
(NCCI), based on severity of claims, with businesses in the first or lowest group having the lowest expected claims costs.

We target select small businesses engaged in low to medium hazard industries. Our historical loss experience has been more favorable for lower industry-
defined hazard groups than for higher hazard groups. Further, we believe it is generally less costly to service and manage the risks associated with these
lower hazard groups. Our underwriters use their local market expertise and disciplined underwriting to select specific types of businesses and risks within
the classes of business we underwrite that allow us to generate loss ratios that are better than the industry average.

We focus heavily on in-force premiums, which represent the estimated annual premium on all policies that have not expired or have not been canceled. The
following table shows a reconciliation of our gross premiums earned during the years ended December 31, 2020, 2019, and 2018 to in-force premiums as
of December 31, 2020, 2019, and 2018:

Gross premiums earned
Less: Final audit and retroactive adjustments
Less: Involuntary premium

In-force premiums

2020

2019
(in millions)

2018

$

$

620.5  $
33.1 
9.5 
577.9  $

701.2  $
27.1 
9.5 
664.6  $

737.2 
61.1 
9.9 
666.2 

9

The following table sets forth our in-force premiums by hazard group and as a percentage of our total in-force premiums as of December 31:

Hazard
Group

2020

Percentage
of 2020 Total

2019

Percentage
of 2019 Total
(in millions, except percentages)

2018

Percentage
of 2018 Total

A
B
C
D
E
F
G

Total

$

$

138.1 
161.6 
170.4 
92.1 
12.8 
2.3 
0.6 
577.9 

23.9 % $
28.0 
29.5 
15.9 
2.2 
0.4 
0.1 

100.0 % $

185.4 
175.9 
183.2 
103.4 
14.1 
2.0 
0.6 
664.6 

27.9 % $
26.5 
27.6 
15.6 
2.1 
0.3 

<0.1
100.0 % $

189.5 
171.6 
188.7 
100.5 
12.2 
3.2 
0.5 
666.2 

28.4 %
25.8 
28.3 
15.1 
1.8 
0.5 
0.1 
100.0 %

In-force premiums for our top ten employer classifications as of December 31, 2020, and as a percentage of our total in-force premiums as of December 31,
2020, 2019, and 2018 were as follows:

Employer Classifications

In-force Premiums

2020

Percentage
of Total

2019
Percentage
of Total
(in millions, except percentages)

2018
Percentage
of Total

Restaurants and Other Eating Places
Traveler Accommodation
Automobile Dealers
Automotive Repair and Maintenance
Offices of Physicians
Real Estate Management
Schools
Other Store Retailers
Grocery Stores
Wholesale Stores

Total

$

$

135.3 
42.5 
28.7 
25.9 
21.2 
20.9 
16.7 
16.3 
15.2 
14.9 
337.6 

23.4 %
7.4 
5.0 
4.5 
3.7 
3.6 
2.9 
2.8 
2.6 
2.6 
58.5 %

24.7 %
7.8 
4.4 
3.7 
2.9 
3.2 
2.3 
2.4 
2.0 
2.3 
55.7 %

27.8 %
7.7 
7.0 
2.9 
3.3 
3.7 
2.4 
2.9 
2.8 
2.7 
63.2 %

We provide workers' compensation insurance throughout the United States, with the exception of four states that are served exclusively by their state funds.
Our business is concentrated in California, which makes the results of our operations more dependent on the trends that are unique to that state and that
may  differ  from  national  trends.  State  and  federal  legislation  and  regulation,  court  decisions,  local  competition,  economic  and  employment  trends,  and
workers' compensation medical cost trends can materially impact our financial results.

As of December 31, 2020 and 2019, our policyholders had average annual in-force premiums of $5,584 and $6,735, respectively. We are not dependent on
any single policyholder and the loss of any single policyholder would not have a material adverse effect on our business.

The following table shows our in-force premiums and number of policies in-force for each state with approximately five percent or more of our in-force
premiums and all other states combined as of December 31:

State

California
Florida
New York
Other (43 states and D.C.)

Total

2020

2019

2018

In-force
Premiums

Policies
In-force

In-force
Premiums

Policies
In-force

In-force
Premiums

Policies
In-force

(dollars in millions)

$

$

262.0 
37.9 
26.7 
251.3 
577.9 

39,610  $
6,898 
6,657 
50,341 
103,506  $

329.8 
36.3 
31.7 
266.8 
664.6 

43,079  $
5,822 
5,679 
44,104 
98,684  $

357.1 
41.0 
23.9 
244.2 
666.2 

41,988 
5,833 
3,663 
40,014 
91,498 

From 2018 through 2020, our total in-force premiums decreased 13.3% while the number of policies in-force increased 13.1%. During the same period, our
in-force premiums and policy count in California decreased 26.6% and 5.7%, respectively,

10

reflecting, in all periods, our efforts to continue to diversify and grow our business in new and profitable markets and, in 2020, the impact of various stay-
home orders in response to the COVID-19 pandemic throughout the state of California. We cannot be certain how these trends will ultimately impact our
future consolidated financial position and results of operations.

Our premiums are generally a function of the applicable premium rate, the amount of the insured's payroll, and if applicable, a factor reflecting the insured's
historical loss experience (experience modification factor). Premium rates vary by state according to the nature of the employees' duties and the business of
the  employer.  The  premium  is  computed  by  applying  the  applicable  premium  rate  to  each  class  of  the  insured's  payroll  after  it  has  been  appropriately
classified.  Total  policy  premium  is  determined  after  applying  an  experience  modification  factor  and  a  further  adjustment,  known  as  a  schedule  rating
adjustment, and other adjustments, which may be made in certain circumstances, to increase or decrease the policy premium. Schedule rating adjustments
are made based on individual risk characteristics of the insured and subject to maximum amounts as established in our premium rate filings.

Our  premium  rates  are  based  upon  actuarial  analyses  for  each  state  in  which  we  do  business,  except  in  administered  pricing  states,  primarily  Florida,
Wisconsin, and Idaho, where premium rates are set by state insurance regulators.

The insurance industry is highly competitive, and there is significant competition in the national workers' compensation industry that is based on price and
quality of services. We compete with other specialty workers' compensation carriers, state agencies, multi-line insurance companies, professional employer
organizations, self-insurance funds, and state insurance pools. As a result of these competitive conditions, pricing on our renewals showed an overall price
decrease of 5.7% for the year ended December 31, 2020, versus the rate level in effect on such business a year earlier.

Losses and LAE Reserves and Loss Development

We are directly liable for losses and LAE under the terms of the insurance policies our insurance subsidiaries write. Significant time can elapse between the
occurrence of an insured loss, the reporting of the loss to us, and our payment of that loss. Loss reserves are reflected on our Consolidated Balance Sheets
under the line item caption "Unpaid losses and loss adjustment expenses." Estimating reserves is a complex process that involves a considerable degree of
judgment by management and is inherently uncertain. Loss reserve estimates represent a significant risk to our business, which we attempt to mitigate by
frequently and routinely reviewing loss cost trends.

For a detailed description of our reserves, the judgments, key assumptions and actuarial methodologies that we use to estimate our reserves, see "Item 7 –
Management's Discussion and Analysis of Consolidated Financial Condition and Results of Operations –Critical Accounting Policies –Reserves for Losses
and LAE" and Note 9 in the Notes to our Consolidated Financial Statements.

Reinsurance

Reinsurance is a transaction between insurance companies in which an original insurer, or ceding company, remits a portion of its premiums to a reinsurer,
or assuming company, as payment for the reinsurer assuming a portion of the risk. Excess of loss reinsurance may be written in layers, in which a reinsurer
or group of reinsurers accepts a band of coverage in excess of a specified amount, or retention, and up to a specified amount. The ceding company retains
any liability exceeding the coverage limits of the reinsurance program. The ceding company also bears the risk of a reinsurer's unwillingness or inability to
pay.  Consistent  with  general  industry  practices,  we  purchase  excess  of  loss  reinsurance  to  protect  us  against  the  impact  of  large  individual,  irregularly
occurring losses, and aggregate catastrophic losses from natural perils and terrorism, excluding nuclear, biological, chemical, and radiological events. Such
reinsurance reduces the magnitude of such losses on our net income and the capital of our insurance subsidiaries.

Excess of Loss Reinsurance

Our current reinsurance program applies to all covered losses occurring between 12:01 a.m. July 1, 2020 and 12:01 a.m. July 1, 2021 and consists of one
treaty covering excess of loss and catastrophic loss events in four layers of coverage. Our reinsurance coverage is $190.0 million in excess of our $10.0
million retention on a per occurrence basis, subject to certain exclusions. The coverage under our annual reinsurance programs that ended each of July 1,
2020 and 2019 was $190.0 million in excess of our $10.0 million retention on a per occurrence basis. We are solely responsible for any losses we suffer
above $200.0 million except those covered by the Terrorism Risk Insurance Program Reauthorization Act of 2019 (TRIPRA of 2019). See "—Terrorism
Risk Insurance Program." Covered losses that occur prior to expiration or cancellation of the applicable reinsurance agreement continue to be obligations of
the subscribing reinsurers, subject to the other conditions in the agreement. The subscribing reinsurers may terminate the agreement only for our breach of
the obligations of the agreement. We are responsible for the losses if the subscribing reinsurer cannot or refuses to pay.

The agreement includes certain exclusions for which our subscribing reinsurers are not liable for losses. These exclusions include but are not limited to
losses  arising  from  the  following:  reinsurance  assumed  by  us  under  pooling  arrangements;  financial  guarantee  and  insolvency;  certain  nuclear  risks;
liability as a member, subscriber, or reinsurer of any pool, syndicate,

11

or association, but not assigned risk plans; liability arising from participation or membership in any insolvency fund; loss or damage caused by war other
than acts of terrorism or civil commotion; workers' compensation business covering persons employed in Minnesota; and any loss or damage caused by any
act of terrorism involving biological, chemical, nuclear, or radioactive pollution or contamination. Losses in connection with pandemics are covered under
our reinsurance program, but we have not, and do not expect to, trigger a recovery as a result of the COVID-19 pandemic. Our underwriting guidelines
generally require that insured risks fall within the coverage provided in the reinsurance program. Executive review and approval would be required if we
were to write risks outside the reinsurance program.

The agreement provides that we, or any subscribing reinsurer, may request commutation of any outstanding claim or claims 10 years after the effective date
of termination or expiration of the agreements and provides a mechanism for the parties to achieve valuation for commutation. We may require a special
commutation of the percentage share of any loss in the reinsurance program of any subscribing reinsurer that is in runoff.

We believe that our reinsurance program meets our current needs and that we are sufficiently capitalized.

As of December 31, 2020, approximately 42% of our excess of loss reinsurance program was provided by reinsurers domiciled in the United Kingdom.
The exit of the United Kingdom from the European Union in 2020 had no effect on our excess of loss reinsurance program.

LPT Agreement

In  1999,  the  Fund  entered  into  a  retroactive  100%  quota  share  reinsurance  agreement  through  a  loss  portfolio  transfer  transaction  with  third  party
reinsurers.  The  LPT  Agreement  commenced  on  June  30,  1999  and  will  remain  in  effect  until  all  claims  under  the  covered  policies  have  closed,  the
agreement  is  commuted  or  terminated  upon  the  mutual  agreement  of  the  parties,  or  the  reinsurers'  aggregate  maximum  limit  of  liability  is  exhausted,
whichever occurs earlier. The LPT Agreement does not provide for any additional termination terms. On January 1, 2000, EICN assumed all of the assets,
liabilities and operations of the Fund, including the Fund's rights and obligations associated with the LPT Agreement.

Under the LPT Agreement, the Fund initially ceded $1.5 billion in liabilities for the incurred but unpaid losses and LAE related to claims incurred prior to
July 1, 1995, for consideration of $775.0 million in cash. The LPT Agreement, which ceded to the reinsurers substantially all of the Fund's outstanding
losses as of June 30, 1999 for claims with original dates of injury prior to July 1, 1995, provides coverage for losses up to $2.0 billion, excluding losses for
burial  and  transportation  expenses.  The  estimated  remaining  liabilities  subject  to  the  LPT  Agreement  were  approximately  $353.5  million  and  $380.4
million, as of December 31, 2020 and 2019, respectively (See Note 10 in the Notes to our Consolidated Financial Statements). Losses and LAE paid with
respect to the LPT Agreement totaled approximately $818.9 million and $796.2 million through December 31, 2020 and 2019, respectively.

The reinsurers agreed to assume responsibilities for the claims at the benefit levels which existed in June 1999. The LPT Agreement required each reinsurer
to place assets supporting the payment of claims by them in a trust that requires collateral be held at a specified level. The level must not be less than the
outstanding reserve for losses and a loss expense allowance equal to 7% of estimated paid losses discounted at a rate of 6%. If the assets held in trust fall
below this threshold, we may require the reinsurers to contribute additional assets to maintain the required minimum level of collateral. The value of these
assets as of December 31, 2020 and 2019 was $369.1 million and $341.0 million, respectively.

The  reinsurers  currently  party  to  the  LPT  Agreement  are  Chubb  Bermuda  Insurance  Limited,  XL  Re  Limited,  and  National  Indemnity  Company.  The
contract  provides  that  during  the  term  of  the  agreement  all  reinsurers  need  to  maintain  an  A.M.  Best  financial  strength  rating  of  not  less  than  "A-"
(Excellent). Currently, each of the reinsurers that are a party to the LPT Agreement has a rating that satisfies this requirement.

We account for the LPT Agreement as retroactive reinsurance. Upon entry into the LPT Agreement, an initial deferred reinsurance gain was recorded as a
liability on our Consolidated Balance Sheets as Deferred Gain. We are also entitled to receive a contingent profit commission under the LPT Agreement.
The contingent profit commission is estimated based on both actual paid results to date and projections of expected paid losses under the LPT Agreement
through June 30, 2024. As of December 31, 2020, our estimate of the ultimate expected contingent profit commission was $68.8 million, of which $55.4
million has been settled.

Recoverability of Reinsurance

Reinsurance holds the assuming reinsurer liable to the ceding company to the extent of the reinsurance; however, it does not discharge the ceding company
from  its  primary  liability  to  its  policyholders  in  the  event  the  reinsurer  cannot  or  refuses  to  pay  its  obligations  under  such  reinsurance.  We  monitor  the
financial strength of our reinsurers and do not believe that we are currently exposed to any material credit risk as substantially all of our reinsurance is
recoverable from large, well-capitalized reinsurance companies with A.M. Best financial strength ratings of "A-" (Excellent), or better. At December 31,
2020, $2.2

12

million was held as collateral by cash or letters of credit for our reinsurance recoverables and an additional $369.1 million was held in trust accounts for our
benefit in support of reinsurance recoverables related to the LPT Agreement.

We  review  the  aging  of  our  reinsurance  recoverables  on  a  quarterly  basis  and  no  material  amounts  due  from  our  reinsurers  have  been  written-off  as
uncollectible  since  our  inception  in  2000.  At  December  31,  2020,  we  had  no  reinsurance  recoverables  on  paid  losses  that  were  greater  than  90  days
overdue.

Terrorism Risk Insurance Program

The  Terrorism  Risk  Insurance  Act  of  2002  (2002  Act)  was  initially  enacted  in  November  2002,  modified  and  extended  in  2005,  2007,  2015,  and  most
recently in 2019. Now known as the Terrorism Risk Insurance Program Reauthorization Act of 2019 (TRIPRA of 2019), the program is designed to allow
the  insurance  industry  and  the  federal  government  to  share  losses  from  declared  terrorist  events  according  to  a  specific  formula,  and  is  in  effect  until
December 31, 2027.

The  workers'  compensation  laws  of  the  various  states  generally  do  not  permit  the  exclusion  of  coverage  for  losses  arising  from  terrorism  or  nuclear,
biological, chemical, or radiological attacks. In addition, we are not able to limit our losses arising from any one catastrophe or from any one claimant. Our
reinsurance  policies  exclude  coverage  for  losses  arising  out  of  nuclear,  biological,  chemical,  or  radiological  attacks.  Under  TRIPRA  of  2019,  federal
protection  may  be  provided  to  the  insurance  industry  for  certain  acts  of  foreign  and  domestic  terrorism,  including  nuclear,  biological,  chemical,  or
radiological attacks.

The impacts of any future terrorist acts are unpredictable, and the ultimate impact on our insurance subsidiaries, if any, of losses from any future terrorist
acts will depend upon their nature, extent, location, and timing. We monitor the geographic concentration of our policyholders to help mitigate the risk of
loss from terrorist acts.

Investments

Our investment portfolio is structured to support our need for: (i) optimizing our risk-adjusted total return; (ii) providing adequate liquidity; (iii) facilitating
financial strength and stability; and (iv) ensuring regulatory and legal compliance.

As of December 31, 2020, the total carrying value of our investment portfolio was more than $2.7 billion. These investments provide a steady source of
income, which may fluctuate with changes in interest rates and our current investment strategies.

While we oversee all of our investment activities, we employ independent investment managers (Investment Managers). Our Investment Managers follow
our  written  investment  guidelines,  which  are  approved  by  the  Finance  Committee  of  the  Board  of  Directors.  Our  asset  allocation  is  reevaluated  by
management and reviewed by the Finance Committee of the Board of Directors on a quarterly basis. We also utilize our Investment Managers' investment
advisory services to assist us in developing a tailored set of portfolio targets and objectives.

Our Investment Managers monitor the ability of our bond issuers to repay their obligations, remain competitive, and maintain a strong financial position.
Environmental, social and governance criteria are components of those considerations. Each of our Investment Managers are signatories to the Principles
for  Responsible  Investment  Group,  an  independent  non-profit  organization  that  encourages  investors  to  use  responsible  and  sustainable  investment
practices to enhance returns and better manage risks.

Additional information regarding our investment portfolio, including our approach to managing investment risk, is set forth under "Item 7 –Management's
Discussion and Analysis of Consolidated Financial Condition and Results of Operations –Liquidity and Capital Resources –Investments" and "Item 7A –
Quantitative and Qualitative Disclosures about Market Risk."

Marketing and Distribution

We  market  our  workers'  compensation  insurance  products  through  independent  local,  regional,  and  national  agents  and  brokers,  through  alternative
distribution channels, including our largest partner ADP, Inc. (ADP), and national, regional, and local trade groups and associations, and direct-to-customer.

Independent Insurance Agents and Brokers

We establish and maintain strong, long-term relationships with independent insurance agencies that actively market our products and services. We offer
ease  of  doing  business,  provide  responsive  service,  and  pay  competitive  commissions.  Our  sales  representatives  and  underwriters  work  closely  with
independent agencies to market and underwrite our business. This results in enhanced understanding of the businesses and risks we underwrite and the
needs of prospective customers. We do not delegate underwriting authority to agents or brokers. We are not dependent on any one agency and the loss of
any one agency would not be material to our operations.

We had approximately 2,900 independent agencies that marketed and sold our insurance products at December 31, 2020. Independent agencies generated
72.8%, 75.1%, and 76.9% of in-force premiums at December 31, 2020, 2019, and 2018, respectively, and our largest agency generated two percent or less
of our in-force premiums at each of December 31, 2020, 2019, and 2018.

13

Alternative Distribution Channels

We  have  developed  and  continue  to  add  to  important  distribution  channels  for  our  products  and  services  that  serve  as  an  alternative  to  our  strong
independent agency distribution channel. These alternative distribution channels utilize partnerships and alliances with entities such as payroll companies
and health care and property and casualty insurers for which we provide workers' compensation insurance coverage. Our small business, low to medium
hazard workers' compensation insurance products are jointly offered and marketed with and through our partners and alliances.

Alternative distribution channels generated 27.2%, 24.9%, and 23.1% of our in-force premiums as of December 31, 2020, 2019, and 2018, respectively. We
believe that the bundling of payroll-related products and services through these relationships contributes to higher retention rates than business generated
by  our  independent  agents.  These  relationships  also  allow  us  to  access  new  customers  that  we  may  not  have  access  to  through  our  independent  agent
distribution channel. We continue to actively seek new partnerships and alliances.

A significant concentration of our business is being generated by ADP. ADP is the largest payroll services provider in the United States servicing small and
medium-sized businesses. As part of its services, ADP sells our workers' compensation insurance product along with its payroll and accounting services
through its insurance agency and field sales staff primarily to small businesses. ADP generated 12.9%, 11.7%, and 13.1% of our in-force premiums as of
December 31, 2020, 2019, and 2018, respectively. The majority of this business is written through ADP's small business unit, which has accounts of 1 to 50
employees.

Our relationship with ADP is non-exclusive; however, we believe that we are a key partner of ADP for our selected markets and classes of business.

The COVID-19 pandemic and its ongoing impact on the marketing and distribution of our insurance products, including potential for the further and/or
prolonged disruption of business of our independent agents and strategic partnerships and alliances, remains uncertain.

Direct-to-Customer

To address the changing buying behaviors of small and micro-businesses, we launched Cerity, which offers digital insurance solutions, including direct-to-
customer  workers'  compensation  coverage.  Cerity  is  based  in  Austin,  Texas  and  began  offering  workers'  compensation  insurance  in  the  first  quarter  of
2019. Cerity focuses on a limited number of classes where we believe that customers prefer an online experience.

Competition and Market Conditions

The insurance industry is highly competitive, and there is significant competition in the national workers' compensation industry that is based on price and
quality of services. We compete with other specialty workers' compensation carriers, state agencies, multi-line insurance companies, professional employer
organizations,  self-insurance  funds,  and  state  insurance  pools.  Many  of  our  competitors  are  significantly  larger,  more  widely  known,  and/or  possess
considerably greater financial resources. Our primary competitors are AmTrust Financial Services, Inc., Berkshire Hathaway Homestate Companies, The
Hartford Financial Services Group, Inc., ICW Group, and Travelers Insurance Group Holdings, Inc.

Regulation

State Insurance Regulation

Insurance companies are subject to regulation and supervision by the insurance regulator in the state in which they are domiciled and, to a lesser extent,
other states in which they conduct business. These state agencies have broad regulatory, supervisory, and administrative powers, including, among other
things, the power to grant and revoke licenses to transact business, license agencies, set the standards of solvency to be met and maintained, determine the
nature  of,  and  limitations  on,  investments  and  dividends,  approve  policy  forms  and  rates  in  some  states,  periodically  examine  financial  statements,
determine the form and content of required financial statements, set the rates that we may charge in some states, and periodically examine market conduct.

Detailed annual and quarterly financial statements, prepared in accordance with statutory accounting principles (SAP), and other reports are required to be
filed with the insurance regulator in each of the states in which we are licensed to transact business. The California Department of Insurance (California
DOI), Florida Office of Insurance Regulation (Florida OIR), Nevada Division of Insurance (Nevada DOI), and New York Department of Financial Services
(New York DFS) periodically examine the statutory financial statements of their respective domiciliary insurance companies. In 2020, the California DOI,
the  Nevada  DOI,  the  Florida  OIR,  and  the  New  York  DFS  successfully  completed  financial  examinations  for  ECIC,  EICN,  EPIC  and  EAC,  and  CIC,
respectively.

14

Many states have laws and regulations that limit an insurer's ability to withdraw from a particular market. For example, states may limit an insurer's ability
to  cancel  or  not  renew  policies.  Furthermore,  certain  states  prohibit  an  insurer  from  withdrawing  one  or  more  lines  of  business  from  the  state,  except
pursuant to a plan that is approved by the state insurance regulator. The state insurance regulator may disapprove a plan that may lead to market disruption.
We are subject to laws and regulations of this type, and these laws and regulations may restrict our ability to exit unprofitable markets.

Holding Company Regulation. Nearly all states have enacted legislation that regulates insurance holding company systems. Each insurance company in a
holding company system is required to register with the insurance regulator of its state of domicile and furnish information concerning the operations of
companies  within  the  holding  company  system  that  may  materially  affect  the  operations,  management  or  financial  condition  of  the  insurers  within  the
system.  All  transactions  within  a  holding  company  system  affecting  an  insurer  must  have  fair  and  reasonable  terms,  the  charges  or  fees  for  services
performed must be reasonable, the insurer's total statutory surplus following any transaction must be both reasonable in relation to its outstanding liabilities
and adequate for its needs, and are subject to other standards and requirements established by law and regulation. Notice to state insurance regulators is
required  prior  to  the  consummation  of  certain  affiliated  and  other  transactions  involving  our  insurance  subsidiaries  and  such  transactions  may  be
disapproved by the state insurance regulators.

Pursuant to applicable insurance holding company laws, ECIC is required to register with the California DOI, EPIC and EAC are required to register with
the Florida OIR, EICN is required to register with the Nevada DOI, and CIC is required to register with the New York DFS. Additionally, EPIC and EAC
are commercially domiciled in California and are required to register with the California DOI. Under these laws, the respective state insurance regulators
may,  in  addition  to  performing  financial  examinations,  require  disclosure  of  material  transactions,  and  require  prior  notice  for,  or  approval  of,  certain
transactions.

Change of Control. Our insurance subsidiaries are domiciled in California, Florida, Nevada, and New York. The insurance laws of these states generally
require that any person seeking to acquire control of a domestic insurance company must obtain the prior approval of the state's insurance commissioner. In
California, Nevada, and New York, "control" is presumed to exist through the direct or indirect ownership of 10% or more of the voting securities of a
domestic insurance company or of any entity that controls a domestic insurance company. In Florida, "control" is generally presumed to exist through the
direct or indirect ownership of 5% or more of the voting securities of a domestic insurance company or of any entity that controls a domestic insurance
company. In addition, insurance laws in many states in which we are licensed require pre-notification to the state's insurance commissioner of a change in
control of a non-domestic insurance company licensed in those states.

Statutory  Accounting  and  Solvency  Regulations.  State  insurance  regulators  closely  monitor  the  financial  condition  of  insurance  companies  reflected  in
financial  statements  based  on  SAP  and  can  impose  significant  financial  and  operating  restrictions  on  an  insurance  company  that  becomes  financially
impaired  under  SAP  guidelines.  State  insurance  regulators  can  generally  impose  restrictions  or  conditions  on  the  activities  of  a  financially  impaired
insurance  company,  including:  the  transfer  or  disposition  of  assets;  the  withdrawal  of  funds  from  bank  accounts;  payment  of  dividends  or  other
distributions; the extension of credit or the advancement of loans; and investments of funds, including business acquisitions or combinations.

Financial, Dividend, and Investment Restrictions. State laws require insurance companies to maintain minimum levels of surplus and place limits on the
amount of premiums a company may write based on the amount of that company's surplus. These limitations may restrict the rate at which our insurance
operations can grow.

State laws also require insurance companies to establish reserves for payments of policyholder liabilities and impose restrictions on the kinds of assets in
which insurance companies may invest. These restrictions may require us to invest in assets more conservatively than we would if we were not subject to
state restrictions and may prevent us from obtaining as high a return on our assets as we might otherwise be able to realize absent the restrictions.

The ability of EHI to pay dividends on common stock, repurchase common stock, and to pay other expenses will be dependent to a significant extent upon
the ability of our insurance subsidiaries (EICN, ECIC, EPIC, EAC, and CIC) to pay dividends to their immediate holding company, Employers Group, Inc.
(EGI) and Cerity Group, Inc. (CGI) and, in turn, the ability of EGI and CGI to pay dividends to EHI. Additional information regarding financial, dividend,
and investment restrictions is set forth in Note 15 in the Notes to our Consolidated Financial Statements.

Insurance Assessments. All  of  the  states  where  our  insurance  subsidiaries  are  licensed  to  transact  business  require  property  and  casualty  insurers  doing
business within the state to pay various insurance assessments. We accrue a liability for estimated insurance assessments as direct premiums are written,
losses are recorded, or as other events occur in accordance with various states' laws and regulations, and defer these costs and recognize them as an expense
as the related premiums are earned. Various mechanisms exist in some of these states for assessed insurance companies to recover certain assessments.
Additional information regarding insurance assessments is set forth in Note 12 in the Notes to our Consolidated Financial Statements.

Pooling  Arrangements.  As  a  condition  to  conducting  business  in  some  states,  insurance  companies  are  required  to  participate  in  mandatory  workers'
compensation shared market mechanisms, or pooling arrangements, which provide workers' compensation insurance coverage to private businesses that are
otherwise unable to obtain coverage.

15

The National Association of Insurance Commissioners (NAIC). The NAIC is a group formed by state insurance regulators to discuss issues and formulate
policy  with  respect  to  regulation,  reporting,  and  accounting  of  and  by  U.S.  insurance  companies.  Although  the  NAIC  has  no  legislative  authority  and
insurance companies are at all times subject to the laws of their respective domiciliary states and other states in which they conduct business, the NAIC is
influential  in  determining  the  form  in  which  insurance  laws  are  enacted.  Model  Insurance  Laws,  Regulations,  and  Guidelines  (Model  Laws)  have  been
promulgated by the NAIC as a minimum standard by which state regulatory systems and regulations are measured. Adoption of state laws that provide for
substantially  similar  regulations  to  those  described  in  the  Model  Laws  is  a  requirement  for  accreditation  of  state  insurance  regulatory  agencies  by  the
NAIC.

Under the Model Laws, insurers are required to maintain minimum levels of capital based on their investments and operations. These risk-based capital
(RBC)  requirements  provide  a  standard  by  which  regulators  can  assess  the  adequacy  of  an  insurance  company's  capital  and  surplus  relative  to  its
operations. An insurance company must maintain capital and surplus of at least 200% of the RBC computed by the NAIC's RBC model, known as the
"Authorized Control Level" of RBC. At December 31, 2020, each of our insurance subsidiaries had total adjusted capital in excess of the minimum RBC
requirements.

The key financial ratios of the NAIC's Insurance Regulatory Information System (IRIS) were developed to assist state regulators in overseeing the financial
condition  of  insurance  companies.  These  ratios  are  reviewed  by  financial  examiners  of  the  NAIC  and  state  insurance  regulators  for  the  purposes  of
detecting financial distress and preventing insolvency and to select those companies that merit highest priority in the allocation of the regulators' resources.
IRIS identifies 13 key financial ratios and specifies a "usual range" for each. Departure from the usual ranges on four or more of the ratios can lead to
inquiries from individual state insurance regulators as to certain aspects of an insurer's business. None of our insurance subsidiaries is currently subject to
any action by any state regulator with respect to IRIS ratios.

Item 1A. Risk Factors

Investing in our common stock involves risks. In evaluating our company, you should carefully consider the risks described below, together with all the
information  included  or  incorporated  by  reference  in  this  report.  The  risks  facing  our  company  include,  but  are  not  limited  to,  those  described  below.
Additional risks that we are not presently aware of or that we currently believe are immaterial may also impair our business operations. The occurrence of
one or more of these events could significantly and adversely affect our business, financial condition, results of operations, cash flows, and stock price, and
you could lose all or part of your investment.

Operational and Strategic Risks

The effects of the COVID-19 pandemic have significantly affected the global and U.S. economies and financial markets, and may further disrupt our
operations and the operations of our insureds, agents, and third parties upon which we rely.

The COVID-19 pandemic has caused significant disruption in the global and U.S. economies and financial markets. The spread of COVID-19 has caused
illness,  quarantines,  cancellation  of  events  and  travel,  business  and  school  shutdowns,  reduction  in  business  activity,  widespread  unemployment,  supply
chain interruptions, and overall economic and financial market instability. The U.S. currently has the most reported COVID-19 cases in the world, and all
50 states and the District of Columbia have reported cases of infected individuals. All U.S. states, including California, where we generated 45% of our in-
force premiums as of December 31, 2020, have declared states of emergency. Impacts of the COVID-19 pandemic to our business could be widespread and
material, including, but not limited to, the following:

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employees contracting COVID-19;
reductions in our operating effectiveness as our employees work from home;
unavailability of key personnel necessary to conduct our business activities;
reductions in our insureds' payrolls upon which our premiums are based;
temporary or permanent closures of the businesses that we insure;
significant volatility in financial markets that could materially affect our investment portfolio valuations and returns;
government  mandates  and/or  legislative  changes,  including  premium  grace  periods  and  presumed  COVID-19  compensability  for  all  or  certain
occupational groups;
increases in frequency and/or severity of compensable claims;
increased credit risk;
business disruption to independent insurance agents and brokers and/or our partners that market and sell our insurance products; and
business disruptions to third parties that we outsource certain business functions to and upon whose technology we rely.

We are taking precautions to protect the safety and well-being of our employees while providing uninterrupted service to our policyholders and claimants.
However, no assurance can be given that these actions will be sufficient, nor can we predict the level of disruption that will occur to our employees' ability
to continue to provide customer support and service as they work

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from home. Furthermore, should the COVID-19 pandemic and its related macro-economic risks continue for an extended period of time, demand for our
insurance products could be negatively impacted and the frequency and severity of our compensable claims could increase, each of which could result in a
material adverse effect on our results of operations and financial condition.

It  is  not  possible  at  this  time  to  estimate  the  impact  that  the  COVID-19  pandemic  could  have  on  our  business,  as  the  impact  will  depend  on  future
developments, which are highly uncertain.

If we fail to price our insurance policies sufficiently, our business competitiveness, financial condition, and results of operations could be materially
adversely affected.

Premiums  are  based  on  the  particular  class  of  business  and  our  estimates  of  expected  losses  and  LAE  and  other  expenses  related  to  the  policies  we
underwrite.  We  analyze  many  factors  when  pricing  a  policy,  including  the  policyholder's  prior  loss  history  and  industry  classification.  Inaccurate
information regarding a policyholder's past claims experience or inaccurate estimates of expected losses and LAE could put us at risk for mispricing our
policies, which could have a material adverse effect on our business, financial condition, and results of operations. For example, when initiating coverage
on a policyholder, we must rely on the information provided by the policyholder, agent, or the policyholder's previous insurer(s) to properly estimate future
claims expense. In order to set premium rates accurately, we must utilize an appropriate pricing model that correctly assesses risks based on their individual
characteristics and takes into account actual and projected industry characteristics.

Intense competition and the fact that we write only a single line of insurance could adversely affect our ability to sell policies at rates that we deem
adequate.

The market for workers' compensation insurance products is highly competitive. Competition in our business is based on many factors, including premiums
charged,  services  provided,  ease  of  doing  business,  financial  ratings  assigned  by  independent  rating  agencies,  speed  of  claims  payments,  reputation,
policyholder dividends, perceived financial strength, and general experience. In some cases, our competitors offer lower priced products than we do. If our
competitors offer more competitive prices, policyholder dividends, or payment plans, services or commissions to independent agents, brokers, and other
distributors, we could lose market share, have to reduce our premium rates, or increase commission rates, which could adversely affect our profitability. We
compete with regional and national insurance companies, professional employer organizations, third-party administrators, self-insured employers, and state
insurance funds. Our main competitors vary from state to state, but are usually those companies that offer a full range of services in underwriting, loss
control, and claims. We compete on the basis of the services that we offer to our policyholders and on ease of doing business rather than solely on price.

Many of our competitors are significantly larger and possess greater financial, marketing, and management resources than we do. Some of our competitors
benefit  financially  by  not  being  subject  to  federal  income  tax.  Intense  competitive  pressure  on  prices  can  result  from  the  actions  of  even  a  single  large
competitor. Competitors with more surplus than us have the potential to expand in our markets more quickly than we can and invest more heavily in new
technologies.  Greater  financial  resources  also  permit  an  insurer  to  gain  market  share  through  more  competitive  pricing,  even  if  that  pricing  results  in
reduced underwriting margins or an underwriting loss.

Many  of  our  competitors  are  multi-line  carriers  that  can  price  the  workers'  compensation  insurance  they  offer  at  a  loss  in  order  to  obtain  other  lines  of
business at a profit. This creates a competitive disadvantage for us, as we only offer a single line of insurance. For example, a business may find it more
efficient  or  less  expensive  to  purchase  multiple  lines  of  commercial  insurance  coverage  from  a  single  carrier.  Additionally,  we  primarily  target  small
businesses, which may be more significantly and disproportionately impacted by a downturn in economic conditions such as those created by the COVID-
19 pandemic.

The property and casualty insurance industry is cyclical in nature and is characterized by periods of so-called "soft" market conditions, in which premium
rates are stable or falling in relation to the associated loss costs, insurance is readily available, and insurers' profits decline, and by periods of so-called
"hard" market conditions, in which rates rise in relation to the associated loss costs, insurance may be more difficult to find, and insurers' profits increase.
According to the Insurance Information Institute, since 1970, the property and casualty insurance industry experienced hard market conditions from 1975 to
1978, 1984 to 1987, and 2001 to 2004. Although the financial performance of an individual insurance company is dependent on its own specific business
characteristics, the profitability of most workers' compensation insurance companies generally tends to follow this cyclical market pattern. We believe the
workers'  compensation  industry  currently  has  excess  underwriting  capacity  resulting  in  lower  rate  levels  and  smaller  profit  margins.  We  continue  to
experience price competition in our target markets.

Because of cyclicality in the workers' compensation market, due in large part to competition, capacity, and general economic factors, we cannot predict the
timing or duration of changes in the market cycle. This cyclical pattern has in the past and could in the future adversely affect our financial condition and
results  of  operations.  If  we  are  unable  to  compete  effectively,  our  business,  financial  condition,  and  results  of  operations  could  be  materially  adversely
affected.

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Our concentration in California ties our performance to the business, economic, demographic, natural perils, competitive, and regulatory conditions in
that state.

Our business is concentrated in California, where we generated 45% of our in-force premiums as of December 31, 2020. Accordingly, the loss environment
and unfavorable business, economic, demographic, natural perils, competitive, and regulatory conditions in California, including the impact of the COVID-
19 pandemic, could negatively impact our business. Our California new business opportunities are not currently as strong as those that we have observed in
most other states.

Many California businesses are dependent on tourism revenues, which are, in turn, dependent on a robust economy. A downturn in the national economy or
the economy of California, or any other event that causes deterioration in tourism, could adversely impact small businesses, such as restaurants, that we
have targeted as customers. The insolvency of a significant number of small businesses could also have a material adverse effect on our financial condition
and  results  of  operations.  California  is  also  exposed  to  climate  and  environmental  changes,  natural  perils  such  as  earthquakes,  and  susceptible  to
pandemics, or terrorist acts. Additionally, the workers' compensation industry has seen a higher level of claims litigation in California, which could expose
us beyond the liabilities currently expected and included on our financial statements. Because of the concentration of our business in California, we may be
exposed to losses and business, economic, and regulatory risks or risk from natural perils that are greater than the risks associated with companies with
greater geographic diversification.

We rely on independent insurance agents, brokers and select distribution partners.

We market and sell the majority of our insurance products through independent, non-exclusive insurance agents and brokers. These agents and brokers are
not obligated to promote our products and can and do sell our competitors' products. In addition, these agents and brokers may find it easier to promote the
broader  range  of  programs  of  some  of  our  competitors  than  to  promote  our  single-line  workers'  compensation  insurance  products.  Additionally,  any
disruptions to or changes in the distribution of our insurance products, including Cerity's direct-to-customer workers' compensation insurance offerings or
other potential market disruptions, could negatively impact the relationship between us and our independent agents and brokers. The loss or disruption of
business from a number of our independent agents and brokers, or the failure or inability of these agents and brokers to successfully market our insurance
products including disruptions related to the COVID-19 pandemic, could have a material adverse effect on our business, financial condition, and results of
operations.

ADP, our largest distribution partner, generated 12.9% of our total in-force premiums as of December 31, 2020. Our agreement with ADP is not exclusive.
The termination of this agreement, our failure to maintain a good relationship with ADP, or its failure to successfully market our products may materially
reduce  our  revenues  and  could  have  a  material  adverse  effect  on  our  results  of  operations.  In  addition,  we  are  subject  to  the  risk  that  ADP  may  face
financial  difficulties,  reputational  issues,  or  problems  with  respect  to  its  own  products  and  services,  any  of  which  may  lead  to  decreased  sales  of  our
products  and  services.  Moreover,  if  ADP  consolidates  or  aligns  itself  with  another  company  or  changes  its  products  that  are  currently  offered  with  our
workers' compensation insurance products, we may lose business or suffer decreased revenues.

We are also subject to credit risk with respect to certain of our insurance agents, brokers and select distribution partners, including ADP, as they collect
insurance premiums on our behalf. Any failure to remit such premiums to us or to remit such amounts on a timely basis could have an adverse effect on our
results of operations.

We rely on statistical data models and analytics that leverage internal and external data.

We  use  models  to  help  make  decisions  related  to,  among  other  things,  underwriting,  pricing,  claims  management,  reserving,  capital  allocation,  and
investments. These models incorporate various assumptions and forecasts that are subject to the inherent limitations of any statistical analysis and, as a
result, the historical internal and industry data and assumptions used in the models may not accurately reflect the future. As a result, actual results may
differ materially from expectations and our results of operations and financial condition could be materially adversely affected.

As  our  industry  becomes  increasingly  reliant  on  data  analytics  to  improve  pricing  and  be  more  targeted  in  marketing,  our  competitors  may  have  better
information or be more efficient in leveraging analytics than we are, which could put us at a competitive disadvantage.

If  we  are  unable  to  obtain  reinsurance  or  collect  on  ceded  reinsurance,  our  ability  to  write  new  policies  and  to  renew  existing  policies  could  be
adversely affected and our financial condition and results of operations could be materially adversely affected.

At December 31, 2020, we had $504.2 million of reinsurance recoverables for paid and unpaid losses and LAE, of which $7.6 million was due to us on
paid claims.

We purchase reinsurance to protect us against the costs of severe claims and catastrophic events, including natural perils, pandemics and acts of terrorism,
excluding nuclear, biological, chemical, and radiological events. On July 1, 2020, we entered into a new reinsurance program that is effective through June
30, 2021. The reinsurance program consists of one treaty covering

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excess of loss and catastrophic loss events in four layers of coverage. Our reinsurance coverage is $190.0 million in excess of our $10.0 million retention
on a per occurrence basis, subject to certain exclusions.

The availability, amount, and cost of reinsurance depend on market conditions and our loss experience and may vary significantly. We cannot be certain
that our reinsurance agreements will be renewed or replaced prior to their expiration with terms satisfactory to us. If we are unable to renew or replace our
reinsurance agreements with terms satisfactory to us, our net liability on individual risks would increase and we would have greater exposure to large and
catastrophic losses, which could have a material adverse effect on our financial condition and results of operations.

In addition, we are subject to credit risk with respect to our reinsurers, and they may refuse to pay or delay payment of losses we cede to them. We remain
liable to our policyholders even if we are unable to make recoveries that we believe we are entitled to under our reinsurance contracts. Losses may not be
recovered from our reinsurers until claims are paid and, in the case of long-term workers' compensation cases, the creditworthiness of our reinsurers may
change before we can recover amounts that we are entitled to. The inability of any of our reinsurers to meet their financial obligations could have a material
adverse effect on our financial condition and results of operations.

We  obtained  reinsurance  covering  the  losses  incurred  prior  to  July  1,  1995,  and  we  could  be  liable  for  some  or  all  of  those  losses  if  the  coverage
provided by the LPT Agreement proves inadequate or we fail to collect from the reinsurers that are a party to such transaction.

On January 1, 2000, EICN assumed all of the assets, liabilities, and operations of the Fund, including losses incurred by the Fund prior to such date. EICN
also assumed the Fund's rights and obligations associated with the LPT Agreement that the Fund entered into with third party reinsurers with respect to its
losses incurred prior to July 1, 1995. See "Item 1 -Business -Reinsurance -LPT Agreement." The reinsurers under the LPT Agreement agreed to assume
responsibility for the claims at the benefit levels which existed in June 1999. Accordingly, if the Nevada legislature were to increase the benefits payable
for the pre-July 1, 1995 claims, we would be responsible for the increased benefit costs to the extent of the legislative increase.

We could be liable for some or all of those ceded losses if the coverage provided by the LPT Agreement proves inadequate or we fail to collect from the
reinsurers that are a party to such transaction. As of December 31, 2020, the estimated remaining liabilities subject to the LPT Agreement were $353.5
million.  If  we  are  unable  to  collect  on  these  reinsurance  recoverables,  our  financial  condition  and  results  of  operations  could  be  materially  adversely
affected.

The LPT Agreement requires each reinsurer to place assets supporting the payment of claims by them in individual trusts that require that collateral be held
at  a  specified  level.  The  collateralization  level  must  not  be  less  than  the  outstanding  reserve  for  losses  and  a  loss  expense  allowance  equal  to  7%  of
estimated paid losses discounted at a rate of 6%. If the assets held in trust fall below this threshold, we can require the reinsurers to contribute additional
assets to maintain the required minimum level. The value of these assets at December 31, 2020 was $369.1 million. If the value of the collateral in the
trusts drops below the required minimum level and the reinsurers are unable to contribute additional assets, we could be responsible for substituting a new
reinsurer or paying those claims without the benefit of reinsurance. One of the reinsurers has collateralized its obligations under the LPT Agreement by
placing shares of stock of a publicly held corporation in a trust. The other reinsurers have placed U.S. treasury and fixed maturity securities in trusts to
collateralize their obligations to us. The value of this collateral is subject to market fluctuations.

The  LPT  Agreement  provides  us  with  the  ability  to  commute  any  contract  with  the  reinsurers  to  the  LPT  Agreement  if  the  credit  rating  of  any  such
reinsurer were to fall below "A-" (Excellent) as determined by A.M. Best.

Financial Risks

We focus on small businesses, and those businesses may be severely and disproportionately impacted by the downturn in economic conditions caused
by the COVID-19 pandemic.

All states, including California, where we generated 45% of our in-force premiums as of December 31, 2020, have declared states of emergency related to
the  COVID-19  pandemic  and  have  imposed  various  types  and  levels  of  economic  and  social  restrictions.  At  various  times  there  have  been  greater
restrictions imposed in some states and fewer restrictions in others, and in some cases a return to complete shutdown of certain government-defined non-
essential  businesses  after  re-opening  had  occurred.  Certain  classes  of  our  business,  especially  those  related  to  restaurants  and  hospitality,  have  been
particularly hard-hit. Restaurants and Other Eating Places is currently our largest class of business, and at December 31, 2020, represented 23% of our in-
force  premiums.  As  a  result  of  the  significant  business  disruptions  related  to  the  COVID-19  pandemic  and  the  uncertainty  and  inconsistency  regarding
when economic activity will resume, estimating the likely impact of the COVID-19 pandemic on our business, financial condition, and results of operations
in future periods remains difficult.

In  light  of  the  COVID-19  pandemic,  concerns  persist  that  many  small  business  owners  face  permanent  closure  or  heavy  reliance  on  existing  or  future
federal government programs (such as the CARES Act) in order to retain their businesses. To the extent that such programs are no longer available, prove
to be ineffective or are otherwise unattractive, unavailable, or overly

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burdensome,  many  of  our  insureds  could  face  permanent  closure,  which  could  have  a  material  adverse  effect  on  our  future  revenues  and  results  of
operations.

A downgrade in our financial strength rating could reduce the amount of business that we are able to write or result in the termination of certain of
our agreements with our strategic partners.

Rating agencies rate insurance companies based on financial strength as an indication of an ability to pay claims. Our insurance subsidiaries are currently
assigned  a  group  financial  strength  rating  of  "A-"  (Excellent),  by  A.M.  Best,  which  is  the  rating  agency  that  we  believe  has  the  most  influence  on  our
business. This rating is assigned to companies that, in the opinion of A.M. Best, have demonstrated an excellent overall performance when compared to
industry standards. A.M. Best considers "A-" (Excellent) rated companies to have an excellent ability to meet their ongoing obligations to policyholders.
This rating does not refer to our ability to meet non-insurance obligations.

The financial strength ratings of A.M. Best and other rating agencies are subject to periodic review using, among other things, proprietary capital adequacy
models, and are subject to revision or withdrawal at any time. Insurers' financial strength ratings are directed toward the concerns of policyholders and
insurance  agents  and  are  not  intended  for  the  protection  of  investors  or  as  a  recommendation  to  buy,  hold,  or  sell  securities.  Our  competitive  position
relative to other companies is determined in part by our financial strength rating. A reduction in our A.M. Best rating could adversely affect the amount of
business  we  could  write,  as  well  as  our  relationships  with  independent  agents  and  brokers  and  our  principal  distribution  partners,  reinsurers,  and  other
business partners.

A.M. Best may increase the frequency and scope of its reviews, and request additional information from the companies that it rates, including additional
information regarding the valuation of investment securities held. We cannot predict what actions rating agencies may take, or what actions we may take in
response to the actions of rating agencies.

Our liability for losses and LAE is based on estimates and may be inadequate to cover our actual losses and expenses.

We  establish  and  maintain  reserves  for  our  estimated  losses  and  LAE.  The  loss  reserves  on  our  financial  statements  represent  an  estimate  of  amounts
needed to pay and administer claims with respect to insured claims that have occurred, including claims that have occurred but have not yet been reported
to us. Loss reserves are estimates of the ultimate cost of individual claims based on actuarial estimation techniques, are inherently uncertain, and do not
represent an exact measure of liability. Additionally, any changes to our claims management and/or actuarial reserving processes could introduce volatility
in our estimates of losses and LAE. Any changes in these estimates could be material and could have an adverse effect on our results of operations and
financial condition during the period the changes are made.

Several factors contribute to the inherent uncertainty in establishing estimated losses, including the length of time to settle long-term, severe cases, claim
cost  inflation  (deflation)  trends,  current  and  future  economic  conditions,  and  uncertainties  in  the  long-term  outcome  of  legislative  reforms.  Judgment  is
required  in  applying  actuarial  techniques  to  determine  the  relevance  of  historical  payment  and  claim  settlement  patterns  under  current  facts  and
circumstances.  In  certain  states,  we  have  a  relatively  short  operating  history  and  must  rely  on  a  combination  of  industry  experience  and  our  specific
experience  regarding  claims  emergence  and  payment  patterns,  medical  cost  inflation,  and  claim  cost  trends,  adjusted  for  future  anticipated  changes  in
claims-related  and  economic  trends,  as  well  as  regulatory  and  legislative  changes,  to  establish  our  best  estimate  of  reserves  for  losses  and  LAE.  As  we
receive new information and update our assumptions over time regarding the ultimate liability, our loss reserves may prove to be inadequate to cover our
actual losses, and we have in the past made, and may in the future make, adjustments to our reserves based on a number of factors.

We are a holding company with no direct operations. We depend on the ability of our subsidiaries to transfer funds to us to meet our obligations and
capital management objectives, and our insurance subsidiaries' ability to pay dividends to us is restricted by law.

EHI is a holding company that transacts substantially all of its business through its operating subsidiaries. Its primary assets are the shares of stock of our
insurance subsidiaries. The ability of EHI to meet its operating and financing cash needs and capital management objectives depends on the surplus and
earnings of our subsidiaries, and upon the ability of our insurance subsidiaries to pay dividends to EGI and CGI and, in turn, the ability of EGI and CGI to
pay dividends to EHI.

Payments of dividends by our insurance subsidiaries are restricted by state insurance laws, including laws establishing minimum solvency and liquidity
thresholds. As a result, we may not be able to receive dividends from these subsidiaries and we may not receive dividends in the amounts necessary to meet
our holding company obligations. Further, if we were to experience a diminution in dividend payments from these subsidiaries in the future, we may not be
able to continue to pay dividends to our stockholders and/or repurchase shares of common stock.

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Acts of terrorism and natural, man-made catastrophes or other disruptive events could materially adversely impact our financial condition and results
of operations.

Under our workers' compensation policies and applicable laws in the states in which we operate, we are required to provide workers' compensation benefits
for losses arising from acts of terrorism. The impact of any terrorist act is unpredictable, and the ultimate impact on us would depend upon the nature,
extent,  location,  and  timing  of  such  an  act.  We  would  be  particularly  adversely  affected  by  a  terrorist  act  affecting  any  metropolitan  area  where  our
policyholders have a large concentration of workers.

Notwithstanding the protection provided by the reinsurance we have purchased and any protection provided by the 2002 Act, or its extension, TRIPRA of
2019, the risk of severe losses to us from acts of terrorism has not been eliminated because our excess of loss reinsurance treaty program contains various
sub-limits  and  exclusions  limiting  our  reinsurers'  obligation  to  cover  losses  caused  by  acts  of  terrorism.  Our  excess  of  loss  reinsurance  treaties  do  not
protect against nuclear, biological, chemical, or radiological events. If such an event were to impact one or more of the businesses we insure, we would be
entirely responsible for any workers' compensation claims arising out of such event, subject to the terms of the 2002 Act and TRIPRA of 2019 and could
suffer substantial losses as a result.

Our operations also expose us to claims arising out of natural or man-made catastrophes because we may be required to pay benefits to workers who are
injured  in  the  workplace  as  a  result  of  a  catastrophe.  Catastrophes  can  be  caused  by  various  unpredictable  events,  either  natural  or  man-made.  Any
catastrophe occurring in the communities in which we operate or that have significant impacts on one or more of our targeted classes of business could
expose us to potentially substantial losses and, accordingly, could have a material adverse effect on our financial condition and results of operations.

Acts  of  terrorism,  natural  or  man-made  catastrophes  or  other  disruptive  events,  including  social  unrest,  can  also  affect  our  business  due  to  resulting
temporary or permanent closures of our insured’s businesses, even if there are no claims arising from such event.

Regulatory and Legal Risks

The insurance business is subject to extensive regulation and legislative changes, which impact the manner in which we operate our business.

Our insurance business is subject to extensive regulation by the applicable state agencies in the jurisdictions in which we operate, most significantly by the
insurance  regulators  in  California,  Florida,  Nevada,  and  New  York,  the  states  in  which  our  insurance  subsidiaries  are  domiciled.  Changes  in  laws  and
regulations  could  have  a  significant  negative  impact  on  our  business.  As  of  December  31,  2020,  45%  of  our  in-force  premiums  were  generated  in
California. Accordingly, we are particularly affected by regulation in California.

More generally, insurance regulators have broad regulatory powers designed to protect policyholders and claimants, and not stockholders or other investors.
Regulations vary from state to state, but typically address or include:

standards of solvency, including RBC measurements;
restrictions on the nature, quality, and concentration of investments;
restrictions on the types of terms that we can include in the insurance policies we offer;

requirements for the handling and reporting of claims and procedures for adjusting claims;
restrictions on the way rates are developed and premiums are determined;
the manner in which agents may be appointed;
establishment of liabilities for unearned premiums, unpaid losses and LAE;
limitations on our ability to transact business with affiliates;

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• mandates that may affect wage replacement and medical care benefits paid under the workers' compensation system;
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• mergers, acquisitions, and divestitures involving our insurance subsidiaries;
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•
•

licensing requirements and approvals that affect our ability to do business;
applicable privacy laws;
cyber-security laws and regulations;
potential assessments for the settlement of covered claims under insurance policies issued by impaired, insolvent, or failed insurance companies
or other assessments imposed by regulatory agencies; and
the amount of dividends that our insurance subsidiaries may pay to EGI and CGI and, in turn, the ability of EGI and CGI to pay dividends to
EHI.

•

Workers' compensation insurance is statutorily provided for in all of the states in which we do business. State laws and regulations specify the form and
content of policy coverage and the rights and benefits that are available to injured workers, their representatives, and medical providers. Additionally, any
retrospective  change  in  regulatorily  required  benefits  could  materially  increase  the  benefits  costs  that  we  would  be  responsible  for  to  the  extent  of  the
legislative increase. In "administered pricing" states, insurance rates are set by the state insurance regulators and are adjusted periodically. Rate competition
is

21

generally  not  permitted  in  these  states.  Of  the  states  in  which  we  currently  operate,  Florida,  Wisconsin,  and  Idaho  are  administered  pricing  states.
Additionally, we are exposed to the risk that other states in which we operate will adopt administered pricing laws.

Legislation  and  regulation  impact  our  ability  to  investigate  fraud  and  other  abuses  of  the  workers'  compensation  system  in  the  states  in  which  we  do
business. Our relationships with medical providers are also impacted by legislation and regulation, including penalties for failure to make timely payments.

Federal  legislation  typically  does  not  directly  impact  our  workers'  compensation  business,  but  our  business  can  be  indirectly  affected  by  changes  in
healthcare, occupational safety and health, and tax and financial regulations. Since healthcare costs are the largest component of our loss costs, we may be
impacted  by  changes  in  healthcare  legislation,  which  could  affect  healthcare  costs  and  delivery  in  the  future.  There  is  also  the  possibility  of  federal
regulation of insurance.

This extensive regulation of our business may affect the cost or demand for our products and may limit our ability to obtain rate increases or to take other
actions that we might desire to maintain our profitability. In addition, we may be unable to maintain all required approvals or comply fully with applicable
laws and regulations, or the relevant governmental authority's interpretation of such laws and regulations. If that were to occur, we might lose our ability to
conduct  business  in  certain  jurisdictions.  Further,  changes  in  the  level  of  regulation  of  the  insurance  industry  or  changes  in  laws  or  regulations  or
interpretations by regulatory authorities could impact our operations, require us to bear additional costs of compliance, and impact our profitability.

Recent  government  mandates  and  legislative  changes  related  to  the  COVID-19  pandemic,  including  mandated  premium  refunds  or  credits,  extended
premium  grace  periods,  and  presumed  COVID-19  compensability  for  all  or  certain  occupational  groups,  have  impacted  our  operational  processes  and
financial results. Any additional government mandates and/or legislative changes related to the COVID-19 pandemic could have a further impact on our
operational processes and could have a material adverse effect on our results of operations and financial condition. For example, premium grace periods
could  significantly  increase  our  bad  debt  expenses  and  decrease  our  liquidity.  Similarly,  prolonged  declines  in  our  insureds'  payrolls,  upon  which  our
premiums  are  based,  could  significantly  decrease  our  premium  volume  and  increase  our  expense  ratio.  Furthermore,  the  presumption  of  COVID-19
compensability for all or certain occupational groups could significantly increase the frequency and severity of our compensable claims and increase our
losses and LAE.
Administrative  proceedings,  legal  actions,  or  judicial  decisions  involving  our  insurance  subsidiaries  could  have  a  material  adverse  effect  on  our
business, financial condition and results of operations.

Our  insurance  subsidiaries  are  involved  in  various  administrative  proceedings  and  legal  actions  in  the  normal  course  of  their  business  and  could  be
impacted  by  adverse  judicial  decisions.  Our  subsidiaries  have  responded  to  such  actions  and  intend  to  defend  these  claims.  These  claims  or  decisions
concern issues including eligibility for workers' compensation insurance coverage or benefits, the extent of injuries, wage determinations, disability ratings,
and bad faith and extra-contractual liability. Adverse decisions in administrative proceedings, legal actions, or judicial decisions could require us to pay
significant amounts in the aggregate or to change the manner in which we administer claims, which could have a material adverse effect on our business,
financial condition and results of operations.

Assessments and other surcharges for guaranty funds, second injury funds, and other mandatory pooling arrangements may reduce our profitability.

All states require insurance companies licensed to do business in their state to bear a portion of the unfunded obligations of insolvent insurance companies.
These obligations are funded by assessments that can be expected to continue in the future in the states in which we operate. Many states also have laws
that establish second injury funds to provide compensation to injured employees for aggravation of a prior condition or injury, which are funded by either
assessments based on paid losses or premium. In addition, as a condition to the ability to conduct business in some states, insurance companies are required
to participate in mandatory workers' compensation shared market mechanisms or pooling arrangements, which provide workers' compensation insurance
coverage from private insurers. The effect of these assessments and mandatory shared market mechanisms or changes in them could reduce our profitability
in any given period or limit our ability to grow our business.

State insurance laws, certain provisions of our charter documents, and Nevada corporation law could prevent or delay a change in control that could
be beneficial to us and our stockholders.

Our insurance subsidiaries are domiciled in California, Florida, Nevada, and New York. The insurance laws of these states generally require that any person
seeking to acquire control of a domestic insurance company obtain the prior approval of the state's insurance commissioner. In California, Nevada, and
New York, "control" is presumed to exist through the direct or indirect ownership of 10% or more of the voting securities of a domestic insurance company
or of any entity that controls a domestic insurance company. In Florida, "control" is generally presumed to exist through the direct or indirect ownership of
5% or more of the voting securities of a domestic insurance company or of any entity that controls a domestic insurance company. In addition, insurance
laws in many states in which we are licensed require pre-notification to the state's insurance

22

commissioner of a change in control of a non-domestic insurance company licensed in those states. Because we have insurance subsidiaries domiciled in
California, Florida, Nevada, and New York, any transaction that would constitute a change in control of us would generally require the party attempting to
acquire control to obtain the prior approval of the insurance commissioners of these states and may require pre-notification of the change of control in these
or other states in which we are licensed to transact business. The time required to obtain these approvals may result in a material delay of, or deter, any such
transaction. These laws may discourage potential acquisition proposals or tender offers, and may delay, deter, or prevent a change of control, even if the
acquisition proposal or tender offer is favorable to our stockholders.

Provisions  of  our  amended  and  restated  articles  of  incorporation  and  amended  and  restated  by-laws  could  discourage,  delay,  or  prevent  a  merger,
acquisition, or other change in control of us, even if our stockholders might consider such a change in control to be favorable. These provisions could also
discourage proxy contests and make it more difficult for stockholders to elect Directors and take other corporate actions. In particular, our amended and
restated articles of incorporation and amended and restated by-laws currently include provisions:

•
•
•
•

•

dividing our Board of Directors into classes until the 2021 stockholder meeting;
eliminating the ability of our stockholders to call special meetings of stockholders;
permitting our Board of Directors to issue preferred stock in one or more series;
imposing advance notice requirements for nominations for election to our Board of Directors and/or for proposing matters that can be acted upon
by stockholders at the stockholder meetings; and
prohibiting  stockholder  action  by  written  consent,  thereby  limiting  stockholder  action  to  that  taken  at  an  annual  or  special  meeting  of  our
stockholders.

These provisions may make it difficult for stockholders to replace Directors and could have the effect of discouraging a future takeover attempt that is not
approved by our Board of Directors, but which stockholders might consider favorable. Additionally, these provisions could limit the price that investors are
willing to pay in the future for shares of our common stock.

General Risk Factors

We may be unable to realize our investment objectives, and economic conditions in the financial markets could lead to investment losses.

Investment income is an important component of our revenue and net income. Our investment portfolio is managed by independent asset managers that
operate under investment guidelines approved by the Finance Committee of the Board of Directors. Although these guidelines stress diversification and
capital preservation, our investments are subject to a variety of risks that are beyond our control, including risks related to general economic conditions,
interest  rate  fluctuations  or  prolonged  periods  of  low  interest  rates,  and  market  volatility.  Interest  rates  are  highly  sensitive  to  many  factors,  including
governmental  fiscal  and  monetary  policies  and  domestic  and  international  economic  and  political  conditions.  These  and  other  factors  affect  the  capital
markets and, consequently, the value of our investment portfolio.

We are exposed to significant financial risks related to the capital markets, including the risk of potential economic loss principally arising from adverse
changes in the fair value of financial instruments. The major components of market risk affecting us are interest rate risk, credit risk, and equity price risk.
For more information regarding market risk, see "Item 7A–Quantitative and Qualitative Disclosures About Market Risk."

The future outlook for our investment income is dependent on the direction of interest rates, maturity schedules, and cash available for investment. Given
the  recent  and  unprecedentedly  low  market  interest  rates  resulting  from  the  COVID-19  pandemic,  we  expect  to  experience  further  reductions  in  our
investment income as proceeds from sales, maturities and paydowns of our fixed maturity investments are reinvested into lower-yielding securities until
such time that market interest rates return to levels at or in excess of the book yield of our fixed maturity investments. In addition, the fair value of our
fixed maturity securities that are available-for-sale (AFS) fluctuate with changes in interest rates and credit risk assumptions, which cause fluctuations in
our stockholders' equity, net income and comprehensive income. Any significant decline in our investment income or the value of our investments as a
result  of  changes  in  interest  rates,  deterioration  in  the  credit  of  companies  or  municipalities  in  which  we  have  invested,  decreased  dividend  payments,
general market conditions, or events that have an adverse impact on any particular industry or geographic region in which we hold significant investments
could have an adverse effect on our net income and, as a result, on our stockholders' equity and policyholder surplus.

The valuation of our investments, including the determination of the amount of charges and impairments, includes estimates and assumptions and could
result in changes to investment valuations. Our determinations, including the use of valuation models, pricing services and other techniques, can have a
material effect on the valuation of our investments which may adversely affect our financial condition and results of operations.

We regularly review the valuation of our portfolio of fixed maturity investments, including the identification of other-than-temporary declines in fair value
and expected credit losses. The determination of the amount of impairments and/or credit losses recognized on our investments is based on our periodic
evaluation and assessment of our investments and known and inherent

23

risks associated with the various asset classes. There can be no assurance that we have accurately determined the level of impairments and/or credit losses
reflected on our financial statements and additional provisions may need to be recognized in the future. Further, historical trends may not be indicative of
future impairments and/or credit losses.

Bank loans and collateralized loan obligations represented approximately 9.2% of our investment portfolio as of December 31, 2020. The yields on these
investments are currently based on the London Interbank Offered Rate (LIBOR). With the likelihood that there will be a cessation of LIBOR by the end of
2021, the yields and associated fair values of our bank loans could be impacted favorably or unfavorably by a transition from LIBOR to another rate.

We may require additional capital in the future, which may not be available to us or may be available only on unfavorable terms.

Our future capital requirements will depend on many factors, including state regulatory requirements, our ability to write new business successfully, and to
establish premium rates and reserves at levels sufficient to cover losses. If we have to raise additional capital, equity or debt financing may not be available
on  terms  that  are  favorable  to  us.  In  the  case  of  equity  financings,  there  could  be  dilution  to  our  stockholders  and  the  securities  may  have  rights,
preferences, and privileges senior to our common stock. In the case of debt financings, we may be subject to covenants that restrict our ability to freely
operate our business. If we cannot obtain adequate capital on favorable terms or at all, we may be unable to implement our future growth or operating plans
and our business, financial condition, and results of operations could be materially adversely affected.

The capital and credit markets continue to experience volatility and disruption that could negatively affect market liquidity. These conditions have, at times,
produced downward pressure on stock prices and limited the availability of credit for certain issuers without regard to those issuers' underlying financial
strength.  In  addition,  we  could  be  forced  to  delay  raising  capital  or  be  unable  to  raise  capital  on  favorable  terms,  or  at  all,  which  could  decrease  our
profitability, significantly reduce our financial flexibility, and cause rating agencies to reevaluate our financial strength ratings.

Our business is largely dependent on the efforts of our management because of their industry and technical expertise, knowledge of our markets, and
relationships with the independent agents and brokers and partners that sell our products.

Our success depends in substantial part upon our ability to attract and retain qualified executive officers, experienced underwriting and claims personnel,
and other skilled employees who are knowledgeable about our business. The current success of our business is dependent in significant part on the efforts
of our executive officers. Many of our regional and local executives are also important to our operations because of their industry expertise, knowledge of
our markets, and relationships with the independent agents and brokers who sell our products. We have entered into employment agreements with certain of
our key executives. Currently, we maintain key person life insurance for our Chief Executive Officer. If we were to lose the services of members of our
management  team  or  key  regional  or  local  executives,  we  may  be  unable  to  find  replacements  satisfactory  to  us  and  our  business.  As  a  result,  our
operations may be disrupted and our financial performance and results of operations may be adversely affected.

Our industry is increasingly becoming subject to rapid changes in technology that may alter historical methods of doing business.

The  insurance  industry  continues  to  be  impacted  by  innovation,  technological  changes,  and  changing  customer  preferences,  including  the  emergence  of
"InsurTech"  companies  and  the  deployment  of  new  technologies  based  on  artificial  intelligence  and  machine  learning  that  are  becoming  increasing
competitive with and may disrupt more traditional business models. If we do not effectively anticipate and adapt to these changes it could limit our ability
to compete, decrease the value of our insurance products to insureds and agents, and materially adversely affect our business and results of operations.

Our  business  could  also  be  affected  by  technological  changes  in  the  industries  that  represent  our  target  markets,  including  tasks/roles  that  are  currently
performed  by  people  being  replaced  by  automation,  artificial  intelligence,  or  other  advances  outside  of  our  control,  which  could  impact  our  insureds'
payrolls upon which our premiums are based and materially adversely affect our business and results of operations.

We rely on our information technology and telecommunication systems, including those of third parties that we outsource certain business functions to,
and the failure of these systems or cyber-attacks on these systems could materially and adversely affect our business.

Our business is highly dependent upon the successful and uninterrupted functioning of our information technology and telecommunications systems. We
rely on these systems to process and generate new and renewal business, provide customer service, administer and make payments on claims, facilitate
collections,  and  automatically  underwrite  and  administer  the  policies  we  write.  The  failure  of  any  of  our  systems  could  interrupt  our  operations  or
materially impact our ability to evaluate and write new business. We outsource certain business functions to third parties and our information technology
and telecommunications systems interface with and depend on third-party systems, which may expose us to increased risk related to data and information
security. Additionally, we could experience service disruptions if demand for such services exceeds

24

capacity  or  such  third-party  systems  fail  or  experience  interruptions.  Any  administrative  or  technical  controls  and  other  preventative  actions  we  take  or
require such service providers to take to reduce the risk of cyber-attacks or system failures may be insufficient to prevent such attacks or other security
breaches. Cyber-attacks resulting in a breach of security could jeopardize the privacy, confidentiality, and integrity of our data or our customers' data, which
could harm our reputation and expose us to potential liability.

Certain  events  outside  of  our  control,  including  cyber-attacks,  natural  catastrophes,  or  other  failures  or  outages  to  information  technology  and
telecommunications systems that we rely on, could render our systems inoperable such that we would be unable to service our agents, insureds, and injured
workers, generate and service direct-to-customer business, or meet certain regulatory requirements. If such an event were to occur, there is no guarantee
that our existing business continuity plans would be sufficient to restore our systems or secure our data within a reasonable time-frame and, our business,
financial condition, and results of operations could be materially adversely affected.

A  failure  to  effectively  maintain,  enhance  and  modernize  our  information  technology  systems,  effectively  develop  and  deploy  new  technologies,  and
execute new business initiatives, could adversely affect our business.

Our success depends on our ability to maintain effective information technology systems, to enhance those systems to better support our business in an
efficient and cost-effective manner, and to develop new technologies and capabilities in pursuit of our long-term strategy. We have multiple initiatives that
are focused on developing new technologies and capabilities and enhancing our information technology infrastructure. Some technology development and
new business initiatives are long-term in nature, may negatively impact our expense ratios as we invest in the projects, may cost more than anticipated to
complete, or may not be completed. Additionally, these initiatives may be more time-consuming than anticipated, may not deliver the expected benefits
upon completion, and/or may need to be replaced or become obsolete more quickly than expected, all of which could result in accelerated recognition of
expenses. If we fail to successfully execute on new business initiatives, fail to maintain or enhance our existing information technology systems, or if we
were  to  experience  failure  in  developing  and  implementing  new  technologies,  our  relationships,  ability  to  do  business  with  our  clients  and/or  our
competitive  position  may  be  adversely  affected.  We  could  also  experience  other  adverse  consequences,  including  additional  costs  or  write-offs  of
capitalized  costs,  unfavorable  underwriting  and  reserving  decisions,  internal  control  deficiencies,  and  information  security  breaches  resulting  in  loss  or
inappropriate disclosure of data.

Item 1B. Unresolved Staff Comments

None.

Item 2. Properties

As of February 1, 2021, we leased 178,098 square feet of office space in 6 states, including our principal executive offices located in Reno, Nevada. As a
result  of  the  effectiveness  of  our  work-from-home  transition,  in  2020  we  began  to  reduce  our  real  estate  footprint  by  closing  and  vacating  our  office
locations in Wisconsin and Pennsylvania. We believe that our existing office space is adequate for our current needs. We will continue to enter into or exit
lease agreements to address future space requirements, as necessary.

Item 3. Legal Proceedings

From  time  to  time,  we  are  involved  in  pending  and  threatened  litigation  in  the  normal  course  of  business  in  which  claims  for  monetary  damages  are
asserted and/or insurance or reinsurance coverage is disputed.

Expected  or  actual  reductions  in  our  reinsurance  recoveries  due  to  reinsurance  coverage  disputes  (as  opposed  to  a  reinsurer's  inability  to  pay)  are  not
recorded  as  an  uncollectible  reinsurance  recoverable.  Rather,  they  are  factored  into  the  determination  of,  and  are  reflected  in,  our  net  loss  and  LAE
reserves.

In the opinion of management, the ultimate liability, if any, arising from such pending or threatened litigation is not expected to have a material effect on
our result of operations, liquidity, or financial position.

Item 4. Mine Safety Disclosures

Not applicable.

25

PART II

Item 5. Market for Registrant's Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities

Market Information, Holders, and Stockholder Dividends

Our  common  stock  is  listed  on  the  New  York  Stock  Exchange  (NYSE)  under  the  symbol  "EIG."  There  were  797  registered  holders  of  record  as  of
February 11, 2021.

We currently expect that quarterly cash dividends will continue to be declared and paid to our stockholders in the future; however, any determination to
declare and pay additional or future dividends will be at the discretion of our Board of Directors and will be dependent upon:

•

•
•
•
•
•

the  surplus  and  earnings  of  our  insurance  subsidiaries  and  their  ability  to  pay  dividends  and/or  other  statutorily  permissible  payments  to  their
parent;
our results of operations and cash flows;
our financial position and capital requirements;
general business conditions;
any legal, tax, regulatory, and/or contractual restrictions on the payment of dividends; and
any other factors our Board of Directors deems relevant.

Issuer Purchases of Equity Securities

We  have  repurchased  shares  of  our  common  stock  during  each  of  the  periods  presented  in  this  Annual  Report  on  Form  10-K.  Nonetheless,  any
determination as to whether we will continue to repurchase shares of our common stock in the future will be at the discretion of our Board of Directors and
will be dependent upon:

•

•
•
•
•
•

the  surplus  and  earnings  of  our  insurance  subsidiaries  and  their  ability  to  pay  dividends  and/or  other  statutorily  permissible  payments  to  their
parent;
our results of operations and cash flows;
our financial position and capital requirements;
general business and social economic conditions;
any legal, tax, regulatory, and/or contractual restrictions on repurchases of our common stock; and
any other factors our Board of Directors deems relevant.

The following table provides information with respect to the Company's repurchases of its common stock during the quarter ended December 31, 2020:

Period

October 1 – October 31, 2020
November 1 – November 30, 2020
December 1 – December 31, 2020

Total

(1)

(2)

Total Number of
Shares Purchased

Average
Price Paid
(1)
Per Share

Total Number of
Shares Purchased
as Part of Publicly
Announced
Program

Approximate
Dollar Value of
Shares that
May Yet be
Purchased Under
the Program
(in millions)

(2)

52,974  $
296,381 
179,791 
529,146  $

30.71 
33.28 
31.74 
32.50 

52,974  $
296,381 
179,791 
529,146 

44.1 
34.2 
28.5 

Includes fees and commissions paid on stock repurchases.

On February 21, 2018, the Board of Directors authorized a share repurchase program for repurchases of up to $50.0 million of the Company's common stock (the
2018  Program).  On  April  24,  2019,  the  Board  of  Directors  authorized  a  $50.0  million  expansion  of  the  2018  Program,  to  $100  million,  and  extended  the
repurchase  authority  pursuant  to  the  2018  Program  through  June  30,  2020.  On  March  11,  2020,  the  Board  of  Directors  authorized  a  second  $50.0  million
expansion of the 2018 Program, to $150.0 million, and extended the repurchase authority pursuant to the 2018 Program through June 30, 2021. On July 22, 2020,
the Board of Directors authorized a third $50.0 million expansion of the 2018 Program, to $200.0 million, and extended the repurchase authority pursuant to the
2018 Program through September 30, 2021. The 2018 Program provides that shares may be purchased at prevailing market prices through a variety of methods,
including  open  market  or  private  transactions,  in  accordance  with  applicable  laws  and  regulations  and  as  determined  by  management.  The  timing  and  actual
number of shares that may be repurchased will depend on a variety of factors, including the share price, corporate and regulatory requirements, and other market
and  economic  conditions.  Repurchases  under  the  2018  Program  may  be  commenced,  modified,  or  suspended  from  time  to  time  without  prior  notice,  and  the
program may be suspended or discontinued at any time.

26

 
 
 
 
 
Performance Graph

The  following  information  compares  the  cumulative  total  return  on  $100  invested  in  the  common  stock  of  EHI,  ticker  symbol  EIG,  for  the  period
commencing at the close of market on December 31, 2015 and ending on December 31, 2020 with the cumulative total return on $100 invested in each of
the Standard and Poor's (S&P) 500 Index (S&P 500) and the Standard and Poor's 500 Property-Casualty Insurance Index (S&P P&C Insurance Index). The
calculation  of  cumulative  total  return  assumes  the  reinvestment  of  dividends.  The  following  graph  and  related  information  shall  not  be  deemed  to  be
"soliciting material" or to be "filed" with the SEC, nor shall such information be incorporated by reference into any filing pursuant to the Securities Act of
1933 or the Securities Exchange Act of 1934, except to the extent that we specifically incorporate it by reference into such filing.

Employers Holdings, Inc.
Cumulative Total Return Performance

Employers Holdings, Inc.
S&P 500
S&P 500 P&C Insurance Index

$

100.00  $
100.00 
100.00 

146.86  $
111.96 
115.71 

167.03  $
136.40 
141.61 

160.91  $
130.42 
134.97 

163.45  $
171.49 
169.88 

129.87 
203.04 
181.70 

12/31/2015

12/31/2016

12/31/2017

12/31/2018

12/31/2019

12/31/2020

Period Ending

27

Item 6. Selected Financial Data

The  following  selected  historical  consolidated  financial  data  should  be  read  in  conjunction  with  ''Item  7–Management's  Discussion  and  Analysis  of
Consolidated Financial Condition and Results of Operations'' and the consolidated financial statements and related notes included elsewhere in this Annual
Report on Form 10-K.

Income Statement Data
Revenues:

Net premiums earned
Net investment income
Net realized and unrealized (losses) gains on investments
Gain on redemption of notes payable
Other income

(1)

Total revenues
Total expenses
Net income before income taxes
Income tax expense

(2)

Net income

Earnings per common share:

Basic
Diluted

Cash dividends declared per common share

2020

Years Ended December 31,
2019
2017
2018
(in millions, except per share amounts)

2016

$

$

$

615.3  $
76.3 
19.0 
— 
0.8 
711.4 
563.7 
147.7 
27.9 
119.8  $

695.8  $
88.1 
51.1 
— 
0.9 
835.9 
642.1 
193.8 
36.7 
157.1  $

731.1  $
81.2 
(13.1)
— 
1.2 
800.4 
630.9 
169.5 
28.2 
141.3  $

716.5  $
74.6 
7.4 
2.1 
0.8 
801.4 
657.4 
144.0 
42.8 
101.2  $

4.01  $
3.97 
1.00 

4.89  $
4.83 
0.88 

4.30  $
4.24 
0.80 

3.11  $
3.06 
0.60 

694.8 
73.2 
11.2 
— 
0.6 
779.8 
639.1 
140.7 
34.0 
106.7 

3.29 
3.24 
0.36 

(1) Changes in the fair value of equity securities and other invested assets are included in Net realized and unrealized gains (losses) on investments on our Consolidated

Statements of Comprehensive Income beginning 2018 in accordance with Accounting Standards Update (ASU) No. 2016-01.

(2) The statutory Federal income tax rate was reduced from 35% to 21% beginning in 2018 with the passage of the Tax Cuts and Jobs Act on December 22, 2017. See Note

8 in the Notes to the Consolidated Financial Statements.

Balance Sheet Data
Cash and cash equivalents
Total investments
Reinsurance recoverable on paid and unpaid losses
Total assets
Unpaid losses and loss adjustment expenses
Unearned premiums
Deferred reinsurance gain—LPT Agreement
FHLB advances and Notes payable
Total liabilities
Total stockholders' equity

2020

2019

As of December 31,
2018
(in millions)

2017

2016

$

160.4  $

154.9  $

101.4  $

73.3  $

2,757.2 
504.2 
3,922.6 
2,069.4 
299.1 
125.4 
20.0 
2,709.8 
1,212.8 

2,778.4 
539.7 
4,004.1 
2,192.8 
337.1 
137.1 
— 
2,838.3 
1,165.8 

2,727.7 
511.1 
3,919.2 
2,207.9 
336.3 
149.6 
20.0 
2,901.0 
1,018.2 

2,677.7 
544.2 
3,840.1 
2,266.1 
318.3 
163.6 
20.0 
2,892.4 
947.7 

67.2 
2,536.6 
588.7 
3,757.4 
2,301.0 
310.3 
174.9 
32.0 
2,932.8 
840.6 

28

Item 7.  Management's Discussion and Analysis of Consolidated Financial Condition and Results of Operations

The following discussion and analysis of our financial condition and results of operations should be read in conjunction with the consolidated financial
statements, the accompanying notes thereto, and the financial statement schedules included in Item 8 and Item 15 of this report. In addition to historical
information, the following discussion contains forward-looking statements that are subject to risks and uncertainties and other factors described in Item 1A
of this report. Our actual results in future periods may differ from those referred to herein due to a number of factors, including the risks described in the
sections entitled "Risk Factors" and "Forward-Looking Statements" elsewhere in this report.

Overview

We are a Nevada holding company. Through our insurance subsidiaries, we provide workers' compensation insurance coverage to select, small businesses
in low to medium hazard industries. Workers' compensation insurance is provided under a statutory system wherein most employers are required to provide
coverage  for  their  employees'  medical,  disability,  vocational  rehabilitation,  and/or  death  benefit  costs  for  work-related  injuries  or  illnesses.  We  provide
workers' compensation insurance throughout the United States, with a concentration in California, where 45% of our in-force premiums are generated. Our
revenues are primarily comprised of net premiums earned, net investment income, and net realized and unrealized gains on investments.

We  target  small  businesses,  as  we  believe  that  this  market  is  traditionally  characterized  by  fewer  competitors,  more  attractive  pricing,  and  stronger
persistency when compared to the U.S. workers' compensation insurance industry in general. We believe we are able to price our policies at levels that are
competitive and profitable over the long-term given our expertise in underwriting and claims handling in this market segment. Our underwriting approach
is to consistently underwrite small business accounts at appropriate and competitive prices without sacrificing long-term profitability and stability for short-
term top-line revenue growth.

Our 2020 underwriting results were significantly impacted by the COVID-19 pandemic. Prior to the COVID-19 pandemic, our underwriting results were
improving, which reflected our superior claims handling and the increased pricing flexibility afforded to us through the use of multiple writing companies
within states and territorial pricing in California. In addition, our ongoing underwriting initiatives, which are described below, have allowed us to expand
our operations while also focusing on under-performing classes of business, as needed.

The insurance industry is highly competitive, and there is significant competition in the national workers' compensation industry that is based on price and
quality of services. We compete with other specialty workers' compensation carriers, state agencies, multi-line insurance companies, professional employer
organizations, self-insurance funds, and state insurance pools. As a result of these competitive conditions, pricing on our renewals showed an overall price
decrease of 5.7% for the year ended December 31, 2020, versus the rate level in effect on such business a year earlier.

On  July  31,  2019,  we  acquired  (the  Acquisition)  PartnerRe  Insurance  Company  of  New  York  (PRNY)  from  Partner  Reinsurance  Company  of  the  U.S.
(PRUS). We funded the Acquisition with cash on hand. The purchase price was equal to the sum of: (i) $47.6 million, the amount of statutory capital and
surplus of PRNY at closing; and (ii) $5.8 million. We did not acquire any employees or ongoing business operations pursuant to the Acquisition.

Pursuant to the purchase agreement, all liabilities and obligations of PRNY existing as of the closing date, whether known or unknown, will be indemnified
by  PRUS.  In  addition,  PartnerRe  Ltd.,  the  parent  company  of  PRUS,  has  provided  us  with  a  guaranty  that  unconditionally,  absolutely  and  irrevocably
guarantees the full and prompt payment and performance by PRUS of all of its obligations, liabilities and indemnities under the purchase agreement and
the  transactions  contemplated  thereby.  If  PRUS  and  PartnerRe  Ltd.  were  to  fail  to  honor  their  obligations  to  us  under  the  purchase  agreement,  all  or  a
portion of the remaining gross loss and LAE reserves acquired by us pursuant to the Acquisition would become our responsibility.

Subsequent to completing the Acquisition, PRNY was renamed CIC.

Coronavirus (COVID-19) Impacts

Prior to the COVID-19 pandemic we experienced strong new business opportunities, as evidenced by record levels of submissions, quotes, and binds. As a
result of the abrupt and severe economic impacts attributable to the COVID-19 pandemic, the number of new insurance submissions, quotes, and binds we
received decreased significantly in the latter half of March 2020 and that trend largely continued through May 2020. Since then, as many businesses began
to  reopen,  we  have  experienced  year-over-year  increases  in  new  business  submissions  and  new  policies  bound  in  nearly  all  of  the  states  in  which  we
operate,  with  the  notable  exception  of  California.  Despite  the  increases  in  new  non-California  business  policies  that  we  experienced  in  2020,  our  new
business premium has fallen, driven primarily by significant declines in policy size and declines in policies with annual premiums greater than $25,000.

We currently expect that our in-force premiums will remain suppressed, as compared to that experienced in recent years, until such time as our insureds and
businesses can resume their operations at a more normalized rate, and increase staffing and

29

payrolls accordingly. Although our new business growth, as defined by number of policies added, has been strong, it has been insufficient to offset the
decline in premiums that we experienced in 2020.

Our renewal business remained strong throughout 2020.

We  continually  review  and  adjust  to  changes  in  our  policyholders'  payrolls,  economic  conditions,  and  seasonality,  as  experience  develops  or  new
information becomes known. Any such adjustments are included in our current operations. Approximately 25% of our current payroll exposure, including
that associated with policies generated by our largest payroll partners, is considered to be “pay as you go,” where the associated premium collected from
policyholder  is  adjusted  in  real-time  based  on  changes  in  the  underlying  payroll.  For  all  other  policyholders,  payroll  adjustments  are  made  periodically
through mid-term endorsements and/or premium audits. We reduced our final audit premium accruals by approximately $35.0 million, to zero, for the year
ended December 31, 2020 to reflect our estimate of the exposure adjustments on our in-force policies that we expect have resulted, and will result from the
impact of economic contraction.

We have been fully functional since we closed our buildings to employees and the general public in March 2020, and it is expected that our business can
remain  fully  functional  while  our  employees  work-from-home  for  an  indefinite  period  of  time.  As  a  result  of  the  effectiveness  of  our  work-from-home
transition, we have begun to reduce our real estate footprint by terminating or non-renewing certain operating leases.

We are taking precautions to protect the safety and well-being of our employees while providing uninterrupted service to our policyholders and claimants.
However, no assurance can be given that these actions will be sufficient, nor can we predict the level of disruption that will occur should the COVID-19
pandemic and its related macro-economic risks continue for an extended period of time. Additional information regarding risks and uncertainties related to
the COVID-19 pandemic to our business, financial condition, and results of operations are set forth in Part I, Item 1A of this report.

We  formally  analyze  the  goodwill  that  we  carry  on  our  Consolidated  Balance  Sheets  for  impairment  in  the  fourth  quarter  of  each  year  and,  as  of
December 31, 2020, our formal analysis determined that no impairment was necessary in accordance with ASC 350-20-35-23.

During  2020,  our  fair  value,  as  measured  by  our  market  capitalization,  decreased  significantly  as  a  result  of  investor  concerns  about  potential  adverse
effects of the COVID-19 pandemic on our business. A further decline in our fair value, as measured by our market capitalization or otherwise, and/or any
other  relevant  developments,  could  constitute  a  triggering  event  that  could  lead  us  to  impair  the  valuation  of  all  or  a  portion  of  our  goodwill.  As  of
December 31, 2020, the carrying value of our goodwill was $36.2 million.

Results of Operations

Our results of operations for the three year period ending December 31, 2020 are as follows:

Gross premiums written

Net premiums written

Net premiums earned
Net investment income
Net realized and unrealized gains (losses) on investments
Other income
Total revenues

Losses and LAE
Commission expense
Underwriting and general and administrative expenses
Interest and financing expenses
Other expenses
Total expenses

Net income before income taxes
Income tax expense

Net income

2020

Years Ended December 31,
2019
(in millions)

2018

$

$

$

$

580.1  $

574.9  $

615.3  $
76.3 
19.0 
0.8 
711.4 

302.4 
78.8 
181.3 
0.4 
0.8 
563.7 

147.7 
27.9 
119.8  $

696.9  $

691.5  $

695.8  $
88.1 
51.1 
0.9 
835.9 

365.9 
88.1 
187.5 
0.6 
— 
642.1 

193.8 
36.7 
157.1  $

748.9 

742.8 

731.1 
81.2 
(13.1)
1.2 
800.4 

376.7 
94.2 
158.5 
1.5 
— 
630.9 

169.5 
28.2 
141.3 

30

Overview

Our net income was $119.8 million, $157.1 million, and $141.3 million in 2020, 2019, and 2018, respectively. The key areas that affected our financial
performance during those years included:

• Net premiums earned decreased 11.6% in 2020 and 4.8% in 2019, each compared to the previous year;

•

Losses and LAE decreased 17.4% in 2020 and 2.9% in 2019, each compared to the previous year;

• Underwriting and general and administrative expenses decreased 3.3% in 2020 and increased 18.3% in 2019, each compared to the previous year;

• Net investment income decreased 13.4% in 2020 and increased 8.5% in 2019, each compared to the previous year; and

• Net  realized  and  unrealized  gains  (losses)  on  investments  were  $19.0  million,  $51.1  million,  and  $(13.1)  million  in  2020,  2019,  and  2018,

respectively.

Summary of Consolidated Financial Results

Gross Premiums Written

Gross premiums written were $580.1 million, $696.9 million, and $748.9 million for the years ended December 31, 2020, 2019, and 2018, respectively.
Period over period changes in gross premiums earned during 2020, 2019 and 2018 were primarily related to our Employers segment. See –Summary of
Financial Results by Segment –Employers.

Net Premiums Written

Net premiums written are gross premiums written less reinsurance premiums ceded.

Net Premiums Earned

Net premiums earned are primarily a function of the amount and timing of net premiums previously written.

Net Investment Income and Net Realized and Unrealized Gains (Losses) on Investments

We  invest  in  fixed  maturity  securities,  equity  securities,  other  invested  assets,  short-term  investments,  and  cash  equivalents.  Net  investment  income
includes interest and dividends earned on our invested assets and amortization of premiums and discounts on our fixed maturity securities, less bank service
charges and custodial and portfolio management fees. We have established a high quality/short duration bias in our investment portfolio.

Net investment income was $76.3 million, $88.1 million, and $81.2 million for the years ended December 31, 2020, 2019, and 2018, respectively. The
decrease  in  2020  was  primarily  due  to  lower  bond  yields  and  a  sharp  increase  in  the  amortization  of  bond  premiums  associated  with  our  residential
mortgage-backed securities, which was caused by an acceleration of near-term mortgage loan prepayment speed assumptions during the year. The increase
in 2019 was primarily due to an increase in the allocation and yield of bank loans and other invested assets. The average pre-tax ending book yield on our
invested assets was 3.0%, 3.3%, and 3.4% at December 31, 2020, 2019, and 2018, respectively. The average ending tax-equivalent yield on our invested
assets (which adjusts the book yield of our investments in tax-advantaged securities to an equivalent pre-tax book yield) was 3.1% at December 31, 2020
and 3.5% at both December 31, 2019 and 2018.

Realized and certain unrealized gains and losses on our investments are reported separately from our net investment income. Realized gains and losses on
investments include the gain or loss on a security at the time of sale compared to its original or adjusted cost (equity securities) or amortized cost (fixed
maturity securities). Realized losses are also recognized for changes in our expected credit loss allowance or when securities are written down as a result of
an other-than-temporary impairment. Changes in fair value of equity securities and other invested assets are also included in Net realized and unrealized
gains (losses) on investments on our Consolidated Statements of Comprehensive Income.

Net realized and unrealized gains (losses) on investments were $19.0 million, $51.1 million, and $(13.1) million for the years ended December 31, 2020,
2019, and 2018, respectively.

Net realized and unrealized gains on investments in 2020 included $15.8 million of net realized and unrealized gains on equity securities, $4.5 million of
net  realized  gains  on  fixed  maturity  securities  and  short-term  investments,  and  $1.3  million  of  unrealized  losses  on  other  invested  assets.  The  net
investment  gains  on  our  equity  securities  were  largely  consistent  with  the  performance  of  U.S.  equity  markets.  The  net  investment  gains  on  our  fixed
maturity securities were primarily the result of decreases in market interest rates. The net investment gains on our fixed maturity securities were reduced by
a $0.7 million allowance for expected credit losses. Net realized and unrealized gains on investments in 2019 included $46.5 million of net realized and
unrealized gains on equity securities, $3.9 million of net realized gains on fixed maturity securities, and $0.7 million of unrealized gains on other invested
assets. The net investments gains on our equity securities were largely consistent with the performance of U.S. equity markets. The net investment gains on
our fixed maturity securities were primarily related to sales associated with a reallocation of our investment portfolio. Net realized and unrealized losses on
investments in 2018

31

included $11.3 million of net realized and unrealized losses on equity securities and $1.8 million of net realized losses on fixed maturity securities. The net
investment  losses  on  our  equity  securities  were  primarily  the  result  of  volatility  in  equity  markets.  The  net  investment  losses  on  our  fixed  maturity
securities  were  primarily  related  to  the  sales  associated  with  a  reallocation  of  our  investment  portfolio,  offset  by  $3.3  million  in  other-than-temporary
impairments of certain fixed maturity securities due to our intent to sell the securities. Additional information regarding our Investments is set forth under
"–Liquidity and Capital Resources–Investments" and Note 5 in the Notes to our Consolidated Financial Statements.

Other Income

Other income consists of net gains and losses on fixed assets, non-investment interest, installment fee revenue, and other miscellaneous income.

Losses and LAE

Losses and LAE represents our largest expense item and includes claim payments made, amortization of the Deferred Gain, LPT Reserve Adjustments,
LPT  Contingent  Commission  Adjustments,  estimates  for  future  claim  payments  and  changes  in  those  estimates  for  current  and  prior  periods,  and  costs
associated  with  investigating,  defending,  and  adjusting  claims.  The  quality  of  our  financial  reporting  depends  in  large  part  on  accurately  predicting  our
losses and LAE, which are inherently uncertain as they are estimates of the ultimate cost of individual claims based on actuarial estimation techniques.

Our indemnity claims frequency (the number of claims expressed as a percentage of payroll) decreased year-over-year in 2020 and 2019, while medical and
indemnity costs per claim increased over the same period. However, we recognized the impacts of the COVID-19 pandemic, including the potential for
further  expansions  or  permanent  extensions  of  presumed  compensability  of  COVID-19  in  certain  jurisdictions.  These  trends  and  considerations  are
reflected in our current accident year loss estimate. Total claims costs have also been reduced by cost savings associated with increased claims settlement
activity that continued through 2020. We believe our current accident year loss estimate is adequate; however, ultimate losses will not be known with any
certainty for many years. We assume that increasing medical and indemnity cost trends will continue to impact our long-term claims costs, which may be
offset by rate increases. Additional information regarding our reserves for losses and LAE is set forth under "–Critical Accounting Policies –Reserves for
Losses and LAE." See also, "–Summary of Financial Results by Segment –Employers."

Commission Expenses

Commission expenses include direct commissions to our agents and brokers, including our partnerships and alliances, for the premiums that they produce
for us, as well as incentive payments, other marketing costs, and fees. See "–Summary of Financial Results by Segment –Employers."

Underwriting and General and Administrative Expenses

Underwriting  expenses  represent  those  costs  that  we  incur  to  underwrite  and  maintain  the  insurance  policies  we  issue,  excluding  commissions.  Direct
underwriting  expenses,  such  as  premium  taxes,  policyholder  dividends,  and  those  expenses  that  vary  directly  with  the  production  of  new  or  renewal
business, are recognized as the associated premiums are earned. Indirect underwriting expenses, such as the operating expenses of each of the Company's
subsidiaries, do not vary directly with the production of new or renewal business and are recognized as incurred.

General and administrative expenses of the holding company are excluded in determining the underwriting expense ratios of our reportable segments.

Interest and Financing Expenses

Interest and financing expenses include credit facility fees, surplus notes interest, letter of credit fees, finance lease interest, and other financing fees.

Other Expenses

As  a  result  of  the  effectiveness  of  our  work-from-home  transition,  in  2020  we  began  to  reduce  our  real  estate  footprint  and  closed  and  vacated  various
office  locations.  Accordingly,  during  the  year  ended  December  31,  2020,  we  recorded  charges  of  $0.8  million  related  to  the  abandonment  of  certain
operating leases.

Income Tax Expense

On January 1, 2000, EICN assumed the assets, liabilities, and operations of the Fund pursuant to legislation passed in the 1999 Nevada Legislature (the
Privatization). Prior to the Privatization, the Fund was part of the State of Nevada and therefore was not subject to federal income tax. Accordingly, our
pre-Privatization loss and LAE reserve adjustments, LPT Reserve Adjustments and Deferred Gain amortization impact our net income but do not change
our taxable income.

32

Income tax expense was $27.9 million, $36.7 million, and $28.2 million for the years ended December 31, 2020, 2019, and 2018, respectively, representing
effective tax rates of 18.9%, 18.9%, and 16.6% for the years ended December 31, 2020, 2019, and 2018, respectively.

Tax-advantaged investment income, LPT Reserve Adjustments, LPT Contingent Commission Adjustments, Deferred Gain amortization and certain other
adjustments  reduced  our  income  tax  expense  computed  at  a  statutory  rate  of  21%  by  $3.1  million,  $4.0  million,  and  $7.4  million  for  the  years  ended
December 31, 2020, 2019, and 2018, respectively.

For additional information regarding our income tax expense see Note 8 in the Notes to our Consolidated Financial Statements.

Summary of Financial Results by Segment

EMPLOYERS

The components of Employers' net income before income taxes are set forth in the following table:

Gross premiums written

Net premiums written

Net premiums earned
Net investment income
Net realized and unrealized gains (losses) on investments
Other income
Total revenues

Losses and LAE
Commission expense
Underwriting expenses
Interest and financing expenses
Other expenses
Total expenses

Net income before income taxes

Underwriting income

Combined ratio

Underwriting Results

Gross Premiums Written

2020

579.8 

574.6 

615.1 
72.1 
20.9 
0.8 
708.9 

314.2 
78.8 
151.1 
0.1 
0.7 
544.9 

164.0 

71.0 

$

$

$

$

$

Years Ended December 31,
2019
($ in millions)
696.8 

$

$

$

$

$

$

691.4 

695.8 
84.1 
47.7 
0.9 
828.5 

378.6 
88.1 
153.2 
0.6 
— 
620.5 

208.0 

75.9 

$

$

$

$

2018

748.9 

742.8 

731.1 
78.6 
(13.9)
1.0 
796.8 

391.3 
94.2 
135.0 
1.5 
— 
622.0 

174.8 

110.6 

88.5 %

89.1 %

84.9 %

Gross premiums written were $579.8 million, $696.8 million, and $748.9 million for the years ended December 31, 2020, 2019, and 2018, respectively.
The decrease in 2020 was primarily driven by the impacts of the COVID-19 pandemic, including higher levels of unemployment and declines in payrolls
for many of our insureds, upon which our premiums are based, particularly in our restaurant and hospitality classes. We reduced our final audit accruals by
approximately  $35.0  million  during  the  year,  to  zero,  to  reflect  our  estimate  of  the  exposure  adjustments  on  our  in-force  policies  that  we  expect  have
resulted and will result from the impact of economic contraction. Prior to the COVID-19 pandemic we experienced strong new business opportunities, as
evidenced  by  record  levels  of  submissions,  quotes,  and  binds.  As  a  result  of  the  abrupt  and  severe  economic  impacts  attributable  to  the  COVID-19
pandemic, the number of new insurance submissions, quotes, and binds we received decreased significantly in the latter half of March 2020 and that trend
largely  continued  through  May  2020.  Since  then,  as  many  businesses  began  to  reopen,  we  have  experienced  year-over-year  increases  in  new  business
submissions and new policies bound in nearly all of the states in which we operate, with the notable exception of California. Despite the increases in new
non-California business policies that we experienced in 2020, our new business premium has fallen, driven primarily by significant declines in policy size
and declines in policies with annual premiums greater than $25,000. Additionally, year-over-year decreases in average rates in many of the states in which
we do business further impacted our gross premiums written during the year. The decrease in 2019 was primarily due to decreases in final audit premiums
and average rates, as well as declines in

33

new business premiums written in California, partially offset by increases in renewal premiums written across all of our markets.

Net Premiums Written

Net  premiums  written  were  $574.6  million,  $691.4  million,  and  $742.8  million  for  the  years  ended  December  31,  2020,  2019,  and  2018,  respectively,
which included $5.2 million, $5.4 million, and $6.1 million of reinsurance premiums ceded, respectively.

Net Premiums Earned

Net premiums earned were $615.1 million, $695.8 million, and $731.1 million for the years ended December 31, 2020, 2019, and 2018, respectively.

The following table shows the percentage change in Employers' in-force premiums, policy count, average policy size, and payroll exposure upon which our
premiums are based as of December 31, 2020 and 2019, respectively, overall, for California, where 45% of our premiums were generated, and for all other
states, excluding California:

In-force premiums
In-force policy count
Average in-force policy size
In-force payroll exposure

Percentage Change
2020 Over 2019

Percentage Change
2019 Over 2018

Overall

California

(13.1)%
4.8 
(17.0)
(0.1)

(20.6)%
(8.1)
(13.6)
(10.6)

All Other
States

(5.7)%
14.7 
(17.8)
5.8 

Overall

California

(0.2)%
7.8 
(7.4)
17.5 

(7.6)%
2.6 
(10.0)
10.7 

All Other
States

8.3 %

12.1 
(3.4)
21.8 

Losses and LAE, Commission Expenses, and Underwriting Expenses

The following table presents calendar year combined ratios for our Employers segment.

Loss and LAE ratio
Underwriting expense ratio
Commission expense ratio

Combined ratio

2020

Years Ended December 31,
2019

2018

51.1 %
24.6 
12.8 
88.5 %

54.4 %
22.0 
12.7 
89.1 %

53.5 %
18.5 
12.9 
84.9 %

Loss and LAE Ratio. We analyze our loss and LAE ratios on both a calendar year and accident year basis.

The calendar year loss and LAE ratio is calculated by dividing the losses and LAE recorded during the calendar year, regardless of when the underlying
insured event occurred, by the net premiums earned during that calendar year. The calendar year loss and LAE ratio includes changes made during the
calendar year in reserves for losses and LAE established for insured events occurring in the current and prior years. The calendar year loss and LAE ratio
for a particular year will not change in future periods.

The accident year loss and LAE ratio is calculated by dividing cumulative losses and LAE for reported events that occurred during a particular year by the
net premiums earned for that year. The accident year loss and LAE ratio for a particular year can decrease or increase when recalculated in subsequent
periods as the reserves established for insured events occurring during that year develop favorably or unfavorably. The accident year loss and LAE ratio is
based on our statutory financial statements and is not derived from our GAAP financial information.

We  analyze  our  calendar  year  loss  and  LAE  ratio  to  measure  our  profitability  in  a  particular  year  and  to  evaluate  the  adequacy  of  our  premium  rates
charged  in  a  particular  year  to  cover  expected  losses  and  LAE  from  all  periods,  including  development  (whether  favorable  or  unfavorable)  of  reserves
established in prior periods. In contrast, we analyze our accident year loss and LAE ratios to evaluate our underwriting performance and the adequacy of
the premium rates we charged in a particular year in relation to ultimate losses and LAE from insured events occurring during that year. The loss and LAE
ratios provided in this report are on a calendar year basis, except where they are expressly identified as accident year loss and LAE ratios.

34

The table below reflects prior accident year loss and LAE reserve adjustments and the impact to loss ratio.

2020

Losses and LAE
Prior accident year favorable development, net

Current accident year losses and LAE

$

$

Years Ended December 31,
2019
($ in millions)
378.6 
$
77.5 
456.1 

$

$

$

314.2 
81.6 
395.8 

2018

391.3 
66.2 
457.5 

Current accident year loss and LAE ratio

64.3 %

65.6 %

62.6 %

The decrease in our losses and LAE from 2019 to 2020 was primarily attributable to increased favorable prior accident year loss development of $81.6
million. Favorable prior accident year loss development in 2020 was primarily the result of our determination that adjustments were necessary to reflect
observed  favorable  paid  loss  trends  for  accident  years  2018  and  prior  due  to  decreasing  medical  costs,  partially  offset  by  $13.3  million  of  adverse
development  on  accident  year  2019  due,  in  part,  to  an  inability  to  fully  execute  our  claims  initiatives  to  reduce  loss  costs  as  a  result  of  the  COVID-19
pandemic. The decrease in our losses and LAE from 2018 to 2019 was primarily attributable to increased favorable prior accident year loss development of
$77.5 million, partially offset by an increase in our current accident year loss estimate. Favorable prior accident year loss development in 2019 was the
result of our determination that adjustments were necessary to reflect observed favorable paid loss trends, primarily for the 2014 through 2017 accident
years, which had been impacted by our internal initiatives to reduce loss costs, including the accelerated claims settlement activity that began in 2014 and
that continued through 2019.

The decrease in our current accident year loss and LAE estimate in 2020 was primarily due to a reduction in payroll exposure and a decline in indemnity
claim frequency. The increase in our current accident year loss estimate in 2019 was primarily due to the impact of increased competitive pressures and
resulting  price  decreases  across  most  of  our  markets.  Our  current  accident  year  loss  and  LAE  ratio  continues  to  reflect  the  impact  of  key  business
initiatives, including: an emphasis on the accelerated settlement of open claims, despite the delay in 2020; diversifying our risk exposure across geographic
markets; and leveraging data-driven strategies to target, underwrite, and price profitable classes of business across all of our markets.

Commission  Expense  Ratio.  The  commission  expense  ratio  was  12.8%,  12.7%,  and  12.9%,  and  our  commission  expenses  were  $78.8  million,  $88.1
million, and $94.2 million for the years ended December 31, 2020, 2019, and 2018, respectively. The increase in the commission expense ratio for 2020
was  primarily  the  result  of  a  higher  concentration  of  alternative  distribution  channels,  which  is  subject  to  a  higher  commission  rate,  and  increased
commission  expense  on  new  business  writings.  The  decrease  in  the  commission  expense  ratio  for  2019  compared  to  2018  was  primarily  the  result  of
decreases in 2019 agency incentive commissions, which were directly impacted by decreases in premiums written.

Underwriting Expense Ratio. The underwriting expense ratio was 24.6%, 22.0%, and 18.5%, and our underwriting expenses were $151.1 million, $153.2
million, and $135.0 million for the years ended December 31, 2020, 2019, and 2018, respectively. During the year ended December 31, 2020, professional
fees decreased $3.6 million and travel expenses decreased $2.0 million, partially offset by an increase in depreciation and amortization of $3.2 million,
each compared to 2019. During the year ended December 31, 2019, our information technology related expense increased $4.9 million, our professional
fees increased $6.0 million, and our compensation-related expenses increased $4.3 million, each as compared to 2018. These increases were largely the
result of our continued development and implementation of new digital technologies and capabilities. Additionally, our bad debt expense increased $3.5
million  compared  to  2018,  mainly  as  a  result  of  an  increase  in  the  amount  of  premiums  receivable  relating  to  2018  policy  year  final  audits  that  were
deemed uncollectible in 2019.

Underwriting Income

Underwriting income for our Employers segment was $71.0 million, $75.9 million, and $110.6 million for the years ended December 31, 2020, 2019, and
2018, respectively. Underwriting income or loss is determined by deducting losses and LAE, commission expense, and underwriting expenses from net
premiums earned.

Non-Underwriting Income and Expenses

For a further discussion of non-underwriting related income and expenses, including Net Investment Income and Net Realized and Unrealized Gains on
Investments,  Other  Income,  Interest  and  Financing  Expenses,  and  Other  Expenses,  see  "–Results  of  Operations  –Summary  of  Consolidated  Financial
Results."

35

CERITY

The components of Cerity's net loss before income taxes are set forth in the following table:

Gross premiums written

Net premiums written

Net premiums earned
Net investment income
Net realized and unrealized gains on investments
Other income
Total revenues

Underwriting expenses
Other expenses
Total expenses

Net loss before income taxes

Underwriting loss

Combined ratio
n/m - not meaningful

Underwriting Results

2020

Years Ended December 31,
2019
(in millions)

2018

$

$

$

$

$

0.3  $

0.3  $

0.2  $
3.1 
— 
— 
3.3 

16.6 
0.1 
16.8 

0.1  $

0.1  $

—  $
0.3 
0.1 
— 
0.4 

16.0 
— 
16.0 

(13.5) $

(15.6) $

(16.5) $

(16.0) $

n/m

n/m

— 

— 

— 
— 
— 
0.2 
0.2 

5.9 
— 
5.9 

(5.7)

(5.9)

n/m

Gross Premiums Written and Net Premiums Written

Gross  premiums  written  and  net  premiums  written  were  $0.3  million  and  $0.1  million  for  the  years  ended  December  31,  2020  and  2019,  respectively.
Cerity had no premium writings prior to 2019.

Net Premiums Earned

Net premiums earned were $0.2 million and less than $0.1 million for the years ended December 31, 2020 and 2019, respectively.

Underwriting Expenses

Underwriting expenses for our Cerity segment were $16.6 million, $16.0 million, and $5.9 million for the years ended December 31, 2020, 2019, and 2018,
respectively.  During  the  year  ended  December  31,  2020,  professional  fees  increased  $2.4  million,  partially  offset  by  a  decrease  in  depreciation  and
amortization of $0.8 million and a decrease in compensation-related expenses of $0.7 million, each as compared to 2019. During the year ended December
31, 2019, compensation-related expenses increased $3.7 million, information technology related expenses increased $3.6 million, and advertising expenses
increased $1.5 million, each as compared to 2018. These year-over-year increases were related to the launch of Cerity and the development of its direct-to-
customer platform.

Underwriting Loss

Underwriting losses for our Cerity segment were $16.5 million, $16.0 million, and $5.9 million for the years ended December 31, 2020, 2019, and 2018,
respectively. Underwriting income or loss is determined by deducting losses and LAE, commission expense, and underwriting expenses from net premiums
earned.

Non-Underwriting Income and Expenses

For a further discussion of non-underwriting related income and expenses, including Net Investment Income and Net Realized and Unrealized Gains on
Investments, Other Income, and Other Expenses, see "–Results of Operations –Summary of Consolidated Financial Results Consolidated."

36

CORPORATE AND OTHER

The components of Corporate and Other's net income (loss) before income taxes are set forth in the following table:

Net investment income
Net realized and unrealized (losses) gains on investments
Total revenues

Losses and LAE - LPT
General and administrative expenses
Interest and financing expenses
Total expenses

Net income (loss) before income taxes

Losses and LAE - LPT

2020

Years Ended December 31,
2019
(in millions)

2018

1.1  $
(1.9)
(0.8)

(11.9)
13.6 
0.3 
2.0 

3.7  $
3.3 
7.0 

(12.7)
18.3 
— 
5.6 

(2.8) $

1.4  $

2.6 
0.8 
3.4 

(14.6)
17.6 
— 
3.0 

0.4 

$

$

The table below reflects the impact of the LPT on Losses and LAE, which are recorded as a reduction to Losses and LAE incurred on our Consolidated
Statements of Comprehensive Income.

Amortization of the Deferred Gain related to losses
Amortization of the Deferred Gain related to contingent commission
Impact of LPT Reserve Adjustments
Impact of LPT Contingent Commission Adjustments
Total impact of the LPT

(1)

(2)

2020

Years Ended December 31,
2019
(in millions)

2018

$

$

8.7  $
1.8 
1.2 
0.2 
11.9  $

8.9  $
1.8 
1.8 
0.2 
12.7  $

9.9 
2.0 
2.2 
0.5 
14.6 

(1) LPT Reserve Adjustments result in a cumulative adjustment to the Deferred Gain, which is recognized in losses and LAE incurred on our Consolidated Statements of
Comprehensive Income, such that the Deferred Gain reflects the balance that would have existed had the revised reserves been recognized at the inception of the
LPT Agreement. (See Note 2 in the Notes to our Consolidated Financial Statements.)

(2) LPT  Contingent  Commission  Adjustments  result  in  a  cumulative  adjustment  to  the  Deferred  Gain,  which  is  recognized  in  losses  and  LAE  incurred  on  our
Consolidated  Statements  of  Comprehensive  Income,  such  that  the  Deferred  Gain  reflects  the  balance  that  would  have  existed  had  the  revised  contingent  profit
commission been recognized at the inception of the LPT Agreement. (See Note 2 in the Notes to our Consolidated Financial Statements.)

General and Administrative Expenses

General  and  administrative  expenses  primarily  consist  of  compensation  related  expenses,  professional  fees,  and  other  corporate  expenses  at  the  holding
company level. General and administrative expenses were $13.6 million, $18.3 million, and $17.6 million for the years ended December 31, 2020, 2019,
and  2018,  respectively.  During  the  year  ended  December  31,  2020,  our  compensation-related  expenses  decreased  $3.2  million,  due  primarily  to  lower
incentive compensation accruals, and our professional fees decreased $0.9 million, each as compared to 2019. During the year ended December 31, 2019,
our professional fees increased $0.5 million, and our compensation-related expenses increased $0.2 million, each as compared to 2018.

Non-Underwriting Income and Expenses

For  a  further  discussion  of  non-underwriting  related  income  and  expenses,  including  Net  Investment  Income,  Net  Realized  and  Unrealized  Gains  and
Losses on Investments, and Interest and Financing Expenses, see "–Results of Operations –Summary of Consolidated Financial Results."

Liquidity and Capital Resources

COVID-19 Considerations

The impacts of the COVID-19 pandemic on the U.S. economy, our current operations and our investment portfolio have been significant. Nonetheless we
believe that the liquidity available to our holding company and its operating subsidiaries remains

37

adequate and we do not currently foresee a need to: (i) suspend ordinary dividends, or forgo repurchases of our common stock; (ii) seek a capital infusion;
or (iii) seek any material non-investment asset sales. Furthermore, the holding company has no outstanding debt obligations and its operating subsidiaries
have no interest-bearing debt obligations.

Holding Company Liquidity

We are a holding company and our ability to fund our operations is contingent upon existing capital and the ability of our subsidiaries to pay dividends up
to  the  holding  company.  Payment  of  dividends  by  our  insurance  subsidiaries  is  restricted  by  state  insurance  laws  and  regulations,  including  laws
establishing  minimum  solvency  and  liquidity  thresholds.  We  require  cash  to  pay  stockholder  dividends,  repurchase  common  stock,  provide  additional
surplus to our insurance subsidiaries, and fund our operating expenses.

Our insurance subsidiaries' ability to pay dividends to their parent is based on reported capital, surplus, and dividends paid within the prior 12 months. For
2021,  EICN  cannot  pay  any  dividends  through  March  20,  2021  without  prior  regulatory  approval,  and  $12.5  million  thereafter;  ECIC  cannot  pay  any
dividends through September 24, 2021 without prior regulatory approval, and $32.1 million thereafter; EPIC can pay $1.3 million through May 11, 2021,
and $23.0 million thereafter, without prior regulatory approval; EAC can pay $0.3 million of dividends through June 30, 2021, and $21.1 million thereafter,
without prior regulatory approval; and CIC cannot pay dividends without prior regulatory approval until July 31, 2021, and $3.0 million thereafter.

Total cash and investments at the holding company were $22.4 million at December 31, 2020, consisting of $11.0 million of cash and cash equivalents,
$11.0 million of fixed maturity securities, and $0.4 million of equity securities.

On  December  15,  2020,  EHI  entered  into  a  Credit  Agreement  (the  Credit  Agreement)  with  a  syndicate  of  financial  institutions.  The  Credit  Agreement
provides EHI with a $75.0 million three-year revolving credit facility. Borrowings under the Credit Agreement may be used for working capital and general
corporate purposes. Pursuant to the Credit Agreement, EHI has the option to request an increase of the credit available under the facility, up to a maximum
facility amount of $125.0 million, subject to the consent of lenders and the satisfaction of certain conditions. There were no borrowings under the Credit
Agreement at December 31, 2020.

The interest rates applicable to loans under the Credit Agreement are generally based on a base rate plus a specified margin, ranging from 0.25% to 1.25%,
or the Eurodollar rate (which will convert to an alternative reference rate once LIBOR is discontinued) plus a specified margin, ranging from 1.25% to
2.25%. No interest was paid during the year ended December 31, 2020.

The  Credit  Agreement  contains  covenants  that  require  us  to  maintain:  (i)  a  minimum  consolidated  net  worth  of  no  less  than  70%  of  our  stockholders’
equity as of September 30, 2020, plus 50% of our aggregate net income thereafter; and (ii) a debt to total capitalization ratio of no more than 35%, in each
case as determined in accordance with the Credit Agreement.

Operating Subsidiaries' Liquidity

The  primary  sources  of  cash  for  our  operating  subsidiaries,  which  include  our  insurance  and  other  operating  subsidiaries,  are  premium  collections,
investment  income,  sales  and  maturities  of  investments,  proceeds  from  FHLB  advances,  and  reinsurance  recoveries.  The  primary  uses  of  cash  for  our
operating subsidiaries are payments of losses and LAE, commission expenses, underwriting and general and administrative expenses, ceded reinsurance,
repayments of FHLB advances, investment purchases and dividends paid to their parent.

Total  cash  and  investments  held  by  our  operating  subsidiaries  was  $2,895.4  million  at  December  31,  2020,  consisting  of  $149.6  million  of  cash,  cash
equivalents, and restricted cash, $2,468.2 million of fixed maturity securities, $214.8 million of equity securities, $26.6 million of short-term investments,
and  $36.2  million  of  other  invested  assets.  Sources  of  immediate  and  unencumbered  liquidity  at  our  operating  subsidiaries  as  of  December  31,  2020
consisted  of  $149.5  million  of  cash  and  cash  equivalents,  $208.1  million  of  publicly-traded  equity  securities  whose  proceeds  are  available  within  three
business days, $975.8 million of highly liquid fixed maturity securities whose proceeds are available within three business days, and $26.6 million of short-
term investments whose proceeds are available within three business days. We believe that our subsidiaries' liquidity needs over the next 24 months will be
met with cash from operations, investment income, and maturing investments.

EICN,  ECIC,  EPIC,  and  EAC  are  members  of  the  Federal  Home  Loan  Bank  of  San  Francisco  (FHLB).  Membership  allows  our  subsidiaries  access  to
collateralized  advances,  which  may  be  used  to  support  and  enhance  liquidity  management.  The  amount  of  advances  that  may  be  taken  is  dependent  on
statutory admitted assets on a per company basis.

During the second quarter of 2020, the FHLB announced its Zero Interest Recovery Advance Program (the FHLB Advance Program). The FHLB Advance
Program is a zero percent interest, six-month or one-year credit product that members can use to provide immediate relief to property owners, businesses,
and other customers struggling with the financial impacts of the COVID-19 pandemic. Each member was allocated up to $10.0 million in advances under
the FHLB Advance Program.

38

On May 11, 2020, our insurance subsidiaries received a total of $35.0 million of advances under the FHLB Advance Program. The advances were secured
by  collateral  previously  pledged  to  the  FHLB  by  our  insurance  subsidiaries  in  support  of  our  existing  collateralized  advance  facility,  which  has  been
reduced by the amount of these outstanding advances. Our insurance subsidiaries repaid $15.0 million on November 4, 2020. The remaining advances are
required to be repaid to the FHLB by May 11, 2021 in the amount of $20.0 million.

FHLB membership also allows our insurance subsidiaries access to Letter of Credit Agreements and on March 9, 2018, ECIC, EPIC, and EAC entered into
Letter of Credit Agreements with the FHLB. On March 1, 2019, FHLB and ECIC amended its Letter of Credit Agreement to increase its credit amount and
on March 2, 2020, the FHLB and EAC and EPIC each amended their Letter of Credit Agreements to increase their respective credit amounts. On May 5,
2020, the FHLB and ECIC amended its Letter of Credit Agreement to decrease its credit amount. The amended Letter of Credit Agreements are between
the  FHLB  and  each  of  EAC,  in  the  amount  of  $80.0  million,  ECIC,  in  the  amount  of  $70.0  million,  and  EPIC,  in  the  amount  of  $125.0  million.  The
amended  Letter  of  Credit  Agreements  will  expire  March  31,  2021.  The  Letter  of  Credit  Agreements  may  only  be  used  to  satisfy,  in  whole  or  in  part,
insurance  deposit  requirements  with  the  State  of  California  and  are  fully  secured  with  eligible  collateral  at  all  times  (See  Note  11  in  the  Notes  to  our
Consolidated Financial Statements).

We purchase reinsurance to protect us against the costs of severe claims and catastrophic events, including pandemics. On July 1, 2020, we entered into a
new reinsurance program that is effective through June 30, 2021. The reinsurance program consists of one treaty covering excess of loss and catastrophic
loss events in four layers of coverage. Our reinsurance coverage is $190.0 million in excess of our $10.0 million retention on a per occurrence basis, subject
to certain exclusions. We believe that our reinsurance program meets our needs and that we are sufficiently capitalized. We further believe that we will not
trigger a recovery under our current excess of loss reinsurance program in connection with the COVID-19 pandemic.

Our insurance subsidiaries are required by law to maintain a certain minimum level of surplus on a statutory basis. Surplus is calculated by subtracting total
liabilities from total admitted assets. The amount of capital in our insurance subsidiaries is maintained relative to standardized capital adequacy measures
such as risk-based capital (RBC), as established by the National Association of Insurance Commissioners. The RBC standard was designed to provide a
measure by which regulators can assess the adequacy of an insurance company's capital and surplus relative to its operations. An insurance company must
maintain  capital  and  surplus  of  at  least  200%  of  RBC.  Each  of  our  insurance  subsidiaries  had  total  adjusted  capital  in  excess  of  the  minimum  RBC
requirements that correspond to any level of regulatory action at December 31, 2020.

Various  state  laws  and  regulations  require  us  to  hold  investment  securities  or  letters  of  credit  on  deposit  with  certain  states  in  which  we  do  business.
Securities having a fair value of $768.7 million and $844.9 million were on deposit at each of December 31, 2020 and 2019, respectively. These laws and
regulations govern both the amount and types of investment securities that are eligible for deposit. Additionally, standby letters of credit from the FHLB
have been issued in lieu of $275.0 million and $260.0 million of securities on deposit at December 31, 2020 and 2019, respectively.

Certain  reinsurance  contracts  require  company  funds  to  be  held  in  trust  for  the  benefit  of  the  ceding  reinsurer  to  secure  the  outstanding  liabilities  we
assumed. The fair value of fixed maturity securities held in trust for the benefit of our ceding reinsurers was $3.2 million and $2.9 million at December 31,
2020 and 2019, respectively.

Sources of Liquidity

We monitor the cash flows of each of our subsidiaries individually, as well as collectively as a consolidated group. We use trend and variance analyses to
project future cash needs, making adjustments to our forecasts as appropriate.

The table below shows our net cash flows. For additional information regarding our cash flows, see Item 8, Consolidated Statements of Cash Flows.

Cash, cash equivalents, and restricted cash provided by (used in):

Operating activities
Investing activities
Financing activities

Increase in cash, cash equivalents, and restricted cash

Operating Activities

2020

Years Ended December 31,
2019
(in millions)

2018

$

$

33.3  $
84.3 
(112.2)

5.4  $

123.1  $
49.2 
(119.1)

53.2  $

180.2 
(119.6)
(32.9)
27.7 

Net  cash  provided  by  operating  activities  in  2020  included  net  premiums  received  of  $624.6  million  and  investment  income  received  of  $87.2  million.
These operating cash inflows were partially offset by net claims payments of $402.6 million, underwriting and general and administrative expenses paid of
$171.3 million, commissions paid of $85.7 million, and federal income taxes paid of $18.5 million.

39

Net cash provided by operating activities in 2019 included net premiums received of $746.2 million, investment income received of $98.5 million, and cash
received  of  $19.1  million  for  the  LPT  Contingent  Commission.  These  operating  cash  inflows  were  partially  offset  by  net  claims  payments  of  $403.3
million, underwriting and general and administrative expenses paid of $184.8 million, commissions paid of $95.1 million, and federal income taxes paid of
$37.8 million.

Net  cash  provided  by  operating  activities  in  2018  included  net  premiums  received  of  $745.9  million  and  investment  income  received  of  $91.1  million.
These operating cash inflows were partially offset by net claims payments of $416.4 million, underwriting and general and administrative expenses paid of
$142.1 million, and commissions paid of $92.6 million.

Investing Activities

Net cash provided by investing activities in 2020 was primarily related to sales, maturities, and redemptions of investments whose proceeds were used to
fund  claims  payments,  underwriting  and  general  and  administrative  expenses,  stockholder  dividend  payments,  and  common  stock  repurchases,  partially
offset by the investment of premiums received and reinvestment of funds from investment sales, maturities, redemptions, and interest income.

Net cash provided by investing activities in 2019 was primarily related to sales, maturities, and redemptions of investments whose proceeds were used to
fund the acquisition of CIC, claims payments, underwriting and general and administrative expenses, stockholder dividend payments, debt repayment, and
common  stock  repurchases,  partially  offset  by  the  investment  of  premiums  received  and  reinvestment  of  funds  from  investment  sales,  maturities,
redemptions, and interest income.

Net cash used in investing activities in 2018 was primarily related to the investment of premiums received and the reinvestment of funds from maturities,
redemptions,  and  interest  income.  These  investing  cash  outflows  were  partially  offset  by  investment  sales  whose  proceeds  were  used  to  fund  claims
payments, underwriting and general and administrative expenses, stockholder dividend payments, and for common stock repurchases.

Financing Activities

Net cash used in financing activities in 2020 included common stock repurchases and stockholder dividend payments, partially offset by net cash received
from the FHLB Advance Program.

Net cash used in financing activities in 2019 included common stock repurchases, the redemption of notes payable, and stockholder dividend payments.

Net cash used in financing activities in 2018 included common stock repurchases and stockholder dividend payments.

Dividends. We paid $30.8 million, $28.9 million, and $26.7 million in dividends to our stockholders in 2020, 2019, and 2018, respectively. The declaration
and payment of future dividends to common stockholders will be at the discretion of our Board of Directors and will depend upon many factors, including
our financial position, capital requirements of our operating subsidiaries, legal and regulatory requirements, and any other factors our Board of Directors
deems relevant. On February 17, 2021, the Board of Directors declared a $0.25 dividend per share, payable March 17, 2021, to stockholders of record on
March 3, 2021.

Repurchases of Common Stock. We repurchased $99.8 million, $67.1 million and $4.6 million of our common stock in 2020, 2019, and 2018, respectively.
Future repurchases of our common stock will be at the discretion of our Board of Directors and will depend upon many factors, including our financial
position,  capital  requirements  of  our  operating  subsidiaries,  general  business  and  social  economic  conditions,  legal,  tax,  regulatory,  and/or  contractual
restrictions,  and  any  other  factors  our  Board  of  Directors  deems  relevant.  As  of  December  31,  2020,  we  had  a  remaining  common  stock  repurchase
authorization of $28.5 million. See Item 5, Issuer Purchases of Equity Securities.

Capital Resources

As of December 31, 2020, the capital resources available to us consisted of $1,212.8 million of stockholders' equity and the $125.4 million Deferred Gain.

40

Stockholders' Equity. The following table summarizes our beginning and ending stockholders' equity balance and the changes thereto for each of the years
ended December 31, 2020, 2019, and 2018:

Beginning Balance
Stock-based obligations
Stock options exercised
Shares withheld to satisfy minimum tax withholdings for certain stock-based obligations
Acquisition of common stock
Dividends declared
Net income for the year
Change in net unrealized gains (losses) on investments, net of taxes

Ending Balance

2020

December 31,
2019
(in millions)

2018

$

$

1,165.8  $
9.7 
0.9 
(2.7)
(99.8)
(30.8)
119.8 
49.8 
1,212.8  $

1,018.2  $
10.1 
0.7 
(3.2)
(67.1)
(28.9)
157.1 
79.0 
1,165.8  $

947.7 
9.4 
1.1 
(2.9)
(4.6)
(26.7)
141.3 
(47.1)
1,018.2 

Deferred  Gain.  The  Deferred  Gain,  which  totaled  $125.4  million  and  $137.1  million  as  of  December  31,  2020  and  2019,  respectively,  reflects  the
unamortized gain from the LPT Agreement. See Note 2 in the Notes to our Consolidated Financial Statements.

Contractual Obligations and Commitments

The following table identifies our contractual obligations and commitments as of December 31, 2020.

Operating leases
Non-cancellable contracts
FHLB advances
Finance leases
Unpaid losses and LAE reserves
Unfunded investment commitments

(1)(2)

Total contractual obligations

Total

Less Than
1 Year

Payment Due By Period

1-3 Years
(in millions)

4-5 Years

More Than
5 Years

$

$

21.3  $
24.1 
20.0 
0.4 
2,069.4 
63.8 
2,199.0  $

4.1  $
6.2 
20.0 
0.2 
320.2 
63.8 
414.5  $

9.6  $
8.3 
— 
0.2 
389.8 
— 
407.9  $

4.8  $
8.8 
— 
— 
241.1 
— 
254.7  $

2.8 
0.8 
— 
— 
1,118.3 
— 
1,121.9 

(1) Estimated losses and LAE reserve payment patterns have been computed based on historical information. Our calculation of loss and LAE reserve payments by period
is subject to the same uncertainties associated with determining the level of reserves and to the additional uncertainties arising from the difficulty of predicting when
claims (including claims that have not yet been reported to us) will be paid. For a discussion of our reserving process, see ''–Critical Accounting Policies–Reserves for
Losses and LAE.'' Actual payments of losses and LAE by period will vary, perhaps materially, from the above table to the extent that current estimates of losses and
LAE reserves vary from actual ultimate claims amounts due to variations between expected and actual payout patterns.

(2) The unpaid losses and LAE reserves are presented gross of reinsurance recoverables for unpaid losses, which were as follows for each of the periods presented above:

Recoveries Due By Period

Total

Less Than
1 Year

1-3 Years
(in millions)

4-5 Years

More Than
5 Years

Reinsurance recoverables on unpaid losses and LAE

$

(497.0) $

(32.9) $

(57.3) $

(51.3) $

(355.5)

Investments

Our investment portfolio is structured to support our need for: (i) optimizing our risk-adjusted total return; (ii) providing adequate liquidity; (iii) facilitating
financial strength and stability; and (iv) ensuring regulatory and legal compliance.

As of December 31, 2020, the total cost and amortized cost of our investments recorded at fair value was $2,472.5 million and its fair value was $2,714.3
million. These investments provide a steady source of income, which may fluctuate with changes in interest rates and our current investment strategies.

Our Investment Managers follow our written investment guidelines, which are approved by the Finance Committee of the

41

Board of Directors. Our asset allocation is reevaluated by management and reviewed by the Finance Committee of the Board of Directors on a quarterly
basis. We also utilize our Investment Managers' investment advisory services to assist us in developing a tailored set of portfolio targets and objectives.

As of December 31, 2020, our investment portfolio consisted of 90% fixed maturity securities. We strive to limit the interest rate risk associated with fixed
maturity investments by managing the duration of these securities. Our fixed maturity securities (excluding cash and cash equivalents) had a duration of 3.2
at December 31, 2020. To minimize interest rate risk, our portfolio is weighted toward short-term and intermediate-term bonds; however, our investment
strategy  balances  consideration  of  duration,  yield,  and  credit  risk.  Our  investment  guidelines  require  that  the  minimum  weighted  average  quality  of  our
fixed  maturity  securities  portfolio  be  "A+,"  using  ratings  assigned  by  S&P  or  an  equivalent  rating  assigned  by  another  nationally  recognized  statistical
rating agency. Our fixed maturity securities portfolio had a weighted average quality of "A+" as of December 31, 2020, with 50.2% of the portfolio rated
"AA" or better, based on market value. Other securities within fixed maturity securities consist of bank loans, which are classified as AFS and are reported
at fair value.

Our investment portfolio also contains equity securities. We strive to limit the exposure to equity price risk associated with publicly traded equity securities
by  diversifying  our  holdings  across  several  industry  sectors.  These  equity  securities  had  a  fair  value  of  $208.5  million  at  December  31,  2020,  which
represented  8%  of  our  investment  portfolio  at  that  time.  We  also  have  a  $6.7  million  investment  in  FHLB  stock  which  we  record  at  cost.  We  receive
periodic dividends from the FHLB for this investment, when declared, which can vary from period to period.

Our Other invested assets made up 1% of our investment portfolio at December 31, 2020 and include private equity limited partnerships and convertible
preferred shares of real estate investment trusts. Our investments in private equity limited partnerships totaled $16.2 million at December 31, 2020 and are
generally not redeemable by the investees and cannot be sold without prior approval of the general partner. These investments have a fund term of 10 to 12
years, subject to two or three one-year extensions at the general partner's discretion. We expect to receive distributions of proceeds from dividends and
interest from fund investments, as well as from the disposition of a fund investment or portion thereof, from time-to-time during the full course of the fund
term.  As  of  December  31,  2020,  we  had  unfunded  commitments  to  these  private  equity  limited  partnerships  totaling  $63.8  million.  Our  investments  in
convertible preferred shares of real estate investment trusts totaled $20.0 million at December 31, 2020 and are non-redeemable until conversion and are
periodically evaluated for impairment based on the ultimate recovery of the investment.

We believe that our current asset allocation meets our strategy to preserve capital for claims and policy liabilities and to provide sufficient capital resources
to support and grow our ongoing insurance operations.

The following table shows the estimated fair value, the percentage of the fair value to total invested assets, the average ending book yield, and the average
ending tax equivalent yield (each based on the book value of each category of invested assets) as of December 31, 2020.

Category

U.S. Treasuries
U.S. Agencies
States and municipalities
Corporate securities
Residential mortgaged-backed securities
Commercial mortgaged-backed securities
Asset-backed securities
Collateralized loan obligations
Foreign government securities
Other securities
Equity securities
Short-term investments
Total investments at fair value
Weighted average ending yield

(1) Computed using a statutory income tax rate of 21%.

$

$

Estimated Fair
Value

Percentage of Total

Book Yield
(in millions, except percentages)

Tax Equivalent
Yield

(1)

2.9 %
0.1 
17.8 
38.7 
17.0 
3.8 
1.6 
3.1 
— 
6.3 
7.7 
1.0 
100.0 %

2.2 %
2.4 
2.8 
3.4 
2.3 
3.1 
3.8 
1.9 
2.7 
3.3 
2.9 
5.8 

3.0 %

2.2 %
2.4 
2.8 
3.4 
2.3 
3.1 
3.8 
1.9 
2.7 
3.3 
4.3 
5.8 

3.1 %

78.3 
3.1 
482.7 
1,046.4 
461.0 
102.4 
42.6 
83.6 
8.2 
170.9 
208.5 
26.6 
2,714.3 

42

The following table shows the percentage of total estimated fair value of our fixed maturity securities as of December 31, 2020 by credit rating category,
using the lower of the ratings assigned by Moody's Investors Service or S&P.

Rating
"AAA"
"AA"
"A"
"BBB"
Below Investment Grade
Total

Percentage of Total
Estimated Fair Value

7.8 %

42.4 
29.0 
12.7 
8.1 
100.0 %

Investments  that  we  currently  own  could  be  subject  to  default  by  the  issuer.  We  regularly  assess  individual  securities  as  part  of  our  ongoing  portfolio
management,  including  the  identification  of  credit  related  losses.  Our  assessment  includes  reviewing  the  extent  of  declines  in  fair  value  of  investments
below amortized cost, historical and projected financial performance and near-term prospects of the issuer, the outlook for industry sectors, credit rating,
and macro-economic changes, including those caused by the COVID-19 pandemic. We also make a determination as to whether it is not more likely than
not that we will be required to sell the security before its fair value recovers to above cost, or maturity.

In addition to recognizing realized gains and losses upon the disposition of an investment security, we also recognize: (i) in 2020, realized gains or losses
on AFS debt securities for changes in expected credit losses; or (ii) prior to 2020, realized losses when securities are written down as a result of other-than-
temporary impairment. We recognized $0.7 million of expected credit losses on AFS debt securities during the year ended December 31, 2020, which was
due to COVID-19 impacts. We recognized no other-than-temporary impairments on fixed maturity securities during the year ended December 31, 2019. We
recognized  impairments  on  fixed  maturity  securities  of  $3.3  million  (consisting  of  sixty-six  securities)  during  the  year  ended  December  31,  2018.  The
other-than-temporary impairments recognized during this year was the result of our intent to sell these securities and/or the severity of the change in fair
values  of  these  securities.  The  remaining  fixed  maturity  securities  whose  total  fair  value  was  less  than  amortized  cost  at  December  31,  2020,  2019  and
2018, were those in which we had no intent, need or requirement to sell at an amount less than their amortized cost.

For additional information regarding our investments, including the cost or amortized cost, gross unrealized gains, gross unrealized losses, and estimated
fair  value  of  our  investments,  the  amortized  cost  and  estimated  fair  value  of  fixed  maturity  securities  by  contractual  maturity,  and  net  realized  and
unrealized gains (losses) on investments, see Note 5 in the Notes to our Consolidated Financial Statements.

Off-Balance Sheet Arrangements

We have no off-balance sheet arrangements.

Critical Accounting Policies

The preparation of financial statements in accordance with GAAP requires both the use of estimates and judgment, relative to the application of appropriate
accounting policies. Our accounting policies are described in the Notes to our Consolidated Financial Statements, but we believe that the following matters
are particularly important to understand our financial statements because changes in these estimates or changes in the assumptions used to make them could
have a material impact on our results of operations, financial condition, and cash flows.

Reserves for Losses and LAE

Accounting for workers' compensation insurance requires us to estimate the liability for the expected ultimate cost of unpaid losses and LAE (loss reserves)
as of a balance sheet date. Loss reserve estimates are inherently uncertain because the ultimate amount we pay for many of the claims we have incurred as
of the balance sheet date will not be known for many years. Our estimate of loss reserves is intended to equal the difference between the expected ultimate
losses and LAE of all claims that have occurred as of a balance sheet date and amounts already paid. We establish loss reserves based on our own analysis
of emerging claims experience and environmental conditions in our markets and review of the results of various actuarial projections. Our aggregate carried
loss reserves is the sum of our reserves for each accident year and represents our best estimate of outstanding loss reserves.

The  amount  by  which  estimated  losses  in  the  aggregate  differ  from  those  previously  estimated  for  a  specific  time  period  is  known  as  reserve
"development." Reserve development is unfavorable when losses ultimately settle for more than the amount estimated or subsequent estimates indicate a
basis for reserve increases, causing the previously estimated loss reserves to be ''deficient.'' Reserve development is favorable when estimates of ultimate
losses indicate a decrease in established reserves,

43

causing the previously estimated loss reserves to be ''redundant.'' Development is reflected in our operating results through an adjustment to incurred losses
and LAE during the period in which it is recognized.

Although claims for which reserves are established may not be paid for several years or more, we do not discount loss reserves in our financial statements
for the time value of money, in accordance with GAAP.

The three main components of our loss reserves are case reserves, incurred but not reported (IBNR) loss reserves, and LAE reserves.

When claims are reported to us, we establish individual estimates of the ultimate cost of each claim (case reserves). These case reserves are continually
monitored and revised in response to new information and for amounts paid.

In addition to case reserves, we establish a provision for IBNR. IBNR is an actuarial estimate comprised of the following: (a) future payments on claims
that  are  incurred  but  have  not  yet  been  reported  to  us;  (b)  a  reserve  for  the  additional  development  on  claims  that  have  been  reported  to  us;  and  (c)  a
provision for additional payments on closed claims that might reopen. IBNR reserves apply to the entire body of claims arising from a specific time period,
rather than a specific claim. Most of our IBNR reserves relate to estimated future claim payments on recorded open claims.

LAE  reserves  are  our  estimate  of  future  expense  payments  to  manage,  investigate,  administer,  and  settle  claims  that  have  occurred,  and  include  legal
expenses. LAE reserves are established in the aggregate, rather than on a claim-by-claim basis. LAE reserves are categorized between defense and cost
containment, and adjusting and other.

We cede a portion of our obligations for losses and LAE to unaffiliated reinsurers. The amount of reinsurance that will be recoverable on our losses and
LAE includes both the reinsurance recoverable from our excess of loss reinsurance contracts, as well as reinsurance recoverable under the terms of the LPT
Agreement.

Our loss reserves (gross and net of reinsurance), including the main components of such reserves, were as follows:

Case reserves
IBNR
LAE reserves
Gross unpaid losses and LAE reserves
Less reinsurance recoverable on unpaid losses and LAE, excluding CECL allowance

Net unpaid losses and LAE reserves

As of December 31,

2020

2019

(in millions)
928.3  $
861.7 
279.4 
2,069.4 
497.0 
1,572.4  $

951.5 
940.5 
300.8 
2,192.8 
532.5 
1,660.3 

$

$

We use actuarial methods to analyze and estimate the aggregate amount of loss reserves. Management considers the results of various actuarial methods
and their underlying assumptions, among other factors, in establishing loss reserves.

Judgment is required in the actuarial estimation of loss reserves, including the selection of various actuarial methodologies to project the ultimate cost of
claims. Specifically, judgment is required in the following areas: the selection of parameters utilized in the various methodologies; the use of industry data
and other benchmarks; and the weighting of differing reserve indications resulting from alternative methods and assumptions. The adequacy of our ultimate
loss  reserves  is  inherently  uncertain  and  represents  a  significant  risk  to  our  business.  We  attempt  to  mitigate  this  risk  through  our  claims  management
processes and by monitoring and reacting to statistics relating to the cost and duration of claims.

We  compile  and  aggregate  our  claims  data  by  grouping  the  claims  according  to  the  year  in  which  the  claim  occurred  ("accident  year")  when  analyzing
claim payment and emergence patterns and trends over time. Additionally, we aggregate and analyze claims data by claim type, benefits type, and by state,
territory within state, or groups of states in which we do business.

Our  Internal  Actuary  prepared  reserve  estimates  for  all  accident  years  using  our  own  historical  claims  data,  industry  data  and  many  of  the  generally
accepted  actuarial  methodologies  for  estimating  loss  reserves,  such  as  paid  loss  development  methods,  incurred  loss  development  methods,  and
Bornhuetter-Ferguson  methods.  These  methods  vary  in  their  responsiveness  to  different  information,  characteristics,  and  dynamics  in  the  data,  and  the
results assist the actuary in considering these characteristics and dynamics in the historical data. The methods employed for each segment of claims data,
and the relative weight accorded to each method, vary depending on the nature of the claims segment and on the age of the claims.

Each actuarial methodology requires the selection and application of various parameters and assumptions. The key parameters and assumptions include: the
future payment and emergence patterns of our aggregate claims data; the magnitude and changes in claim settlement activity; claims cost inflation rates; the
effects of legislative benefit changes and/or judicial decisions; and trends in the frequency and severity of claims. We believe the pattern with which our
aggregate claims data will be paid or emerge over time, claim settlement activity, and claims cost inflation rates are the most important parameters and
assumptions.

44

Management,  along  with  our  Internal  Actuary,  separately  analyzed  LAE  and  estimate  unpaid  LAE.  These  analyses  rely  primarily  on  examining  the
relationship between historical aggregate paid LAE and the volume of claims activity for the corresponding periods. The portion of unpaid LAE that will be
recoverable from reinsurers is estimated based on the contractual reinsurance terms.

The ranges of estimates of loss reserves produced by our Internal Actuary are intended to represent the range in which it is most likely that the ultimate
losses will fall. These ranges are narrower than the range of indications produced by the individual methods applied because it is not likely that the high or
low  result  will  emerge  for  every  claim  segment  and  accident  year.  Each  actuary's  point  estimate  of  loss  reserves  for  each  claim  segment  is  based  on  a
judgmental selection from within the range of results indicated by the different actuarial methods.

Management formally establishes loss reserves for financial statement purposes on a quarterly basis. In doing so, we make reference to the most current
analyses  of  our  Internal  Actuary,  including  a  review  of  the  assumptions  and  the  results  of  the  various  actuarial  methods  used.  Our  Internal  Actuary
conducted  comprehensive  studies  in  the  second  and  fourth  quarters.  On  the  alternate  quarters,  our  Internal  Actuary  updates  the  results  of  the  preceding
quarter's studies for actual claim payment and case reserve activity.

The  aggregate  carried  reserve  calculated  by  management  represents  our  best  estimate  of  our  outstanding  unpaid  losses  and  LAE.  In  establishing
management's  best  estimate  of  unpaid  losses  and  LAE  at  December  31  for  the  last  three  years,  management  and  our  Internal  Actuary  reviewed  and
considered the following: (a) our Internal Actuary's assumptions, point estimates, and ranges; and (b) the inherent uncertainty of workers' compensation
loss  reserves.  Management  did  not  quantify  a  specific  loss  reserve  increment  for  each  uncertainty,  but  rather  established  an  overall  provision  that
represented management's best estimate of loss reserves in light of the historical data, actuarial assumptions, point estimate and range, and current facts and
circumstances.

The  table  below  provides  the  actuarial  range  of  loss  reserves,  net  of  reinsurance,  that  management  considered  when  selecting  its  best  estimate  and  our
carried reserves.

Low end of actuarial range
Carried reserves
High end of actuarial range

As of December 31,

2020

2019

(in millions)

1,392.3  $
1,572.4 
1,734.1 

1,489.4 
1,660.3 
1,855.3 

$

As  of  December  31,  2020,  California  and  Nevada  loss  reserves  represented  approximately  70%  of  our  total  loss  reserves  on  our  Consolidated  Balance
Sheet.

In  California,  our  recent  loss  experience  from  2012  through  2019,  indicates  a  slight  downward  trend  in  medical  severity  and  a  slight  upward  trend  in
indemnity severity. The reduction in medical severity can be attributed to a number of factors including California Senate Bill 863 (SB 863), which was
enacted in 2012 and largely became effective in 2013/2014. Among the more significant changes, SB 863 introduced independent medical review (IMR)
into the dispute resolution process and filing fees for medical liens. On the indemnity side, various provisions of SB 863 resulted in an overall increase in
certain benefits. Our indemnity claims frequency (the number of claims expressed as a percentage of payroll) has decreased year-over-year for the past four
years. Aside from the impact of recent regulatory changes, we believe our increased emphasis on claims settlements, as well as our various underwriting
initiatives, have contributed to more favorable trends in our California results.

In Nevada, we have compiled a lengthy history of workers' compensation claims payment patterns based on the business of the Fund and EICN, but the
emergence and payment of claims in recent years has been more favorable than in the long-term history in Nevada with the Fund. The expected patterns of
claim  payments  and  emergence  used  in  the  projection  of  our  ultimate  claim  payments  are  based  on  both  long  and  short-term  historical  data.  In  recent
evaluations, claim patterns have continued to emerge in a manner consistent with short-term historical data. Consequently, our selection of claim projection
patterns has relied more heavily on patterns observed in recent years.

Our  insurance  subsidiaries  have  been  operating  in  a  period  characterized  by  changing  environmental  conditions  in  our  major  markets,  entry  into  new
markets, and operational changes. During periods characterized by such changes, at each evaluation, the actuaries and management must make judgments
as  to  the  relative  weight  to  accord  to  long-term  historical  company  data,  more  recent  company  data,  and  external  data.  We  also  consider  the  impact  of
environmental and operational changes and other factors when selecting the methods used to project ultimate losses and LAE, the parameters to incorporate
in those methods, and the relative weights applied to those methods.

An  internal  initiative  that  began  in  2014  and  continued  through  2020  emphasizes  the  settlement  of  open  claims.  This  initiative  has  actively  driven  a
significant increase in claims settlement activity and has primarily affected accident years 2009 and

45

forward. This settlement activity has been recognized in the actuarial analysis using a methodology that adjusts the data and loss development patterns to
account for an increase in settlements arising from this initiative.

Approximately 57% of our claims payments during the three years ended December 31, 2020 related to medical care for injured workers. The utilization
and cost of medical services in the future is a significant source of uncertainty in the establishment of loss reserves for workers' compensation. Our loss
reserves  are  established  based  on  reviewing  the  results  of  actuarial  methods,  most  of  which  do  not  contain  explicit  medical  claim  cost  inflation  rates;
however, because medical care may be provided to an injured worker over many years, and in some cases decades, the pace of medical claim cost inflation
can have a significant impact on our ultimate claim payments. For example, if the rate of medical claim cost inflation increases by 1% above the inflation
rate that is implicitly included in the loss reserves at December 31, 2020, we estimate that future medical costs over the lifetime of current claims would
increase by approximately $78.3 million on a net-of-reinsurance basis.

Our reserve estimates reflect expected increases in the costs of contested claims, but do not assume any losses resulting from significant new legal liability
theories. Our reserve estimates also assume that there will not be significant future changes in the regulatory and legislative environment. In the event of
significant new legal liability theories or new regulation or legislation, we will attempt to quantify its impact on our business.

If the actual loss reserves were at the high or the low end of the actuarial range, the impact on our financial results would have been as follows:

Increase (decrease) in reserves

At low end of range
At high end of range

Increase (decrease) in stockholders' equity and net income

At low end of range
At high end of range

December 31,

2020

2019

(in millions)

(180.1) $
161.7 

142.3  $
(127.7)

(170.9)
195.0 

135.0 
(154.1)

$

$

Actual losses are affected by a more complex combination of forces and dynamics than any one model or actuarial methodology can represent, and each
methodology is an approximation of these complex forces and dynamics. None of the methods are designed or intended to produce an indication that is
systematically higher or lower than the other methods. At any given evaluation date, some of the actuarial projection methods produce indications outside
the actuary's selected range. Accordingly, we believe that the range of potential outcomes is considerably wider than the actuarially estimated range of the
most likely outcomes. We have no basis for anticipating whether actual future payments of losses and LAE may be either greater than or less than the loss
reserves currently on our Consolidated Balance Sheets.

Additionally, any adjustment to the estimated ceded reserves under the LPT Agreement results in a cumulative adjustment to the Deferred Gain, which is
also included in losses and LAE incurred in the Consolidated Statements of Comprehensive Income, so that the Deferred Gain reflects the balance that
would  have  existed  had  the  revised  reserves  been  recognized  at  the  inception  of  the  LPT  Agreement.  The  table  below  provides  the  actuarial  range  of
estimated liabilities for gross loss reserves under the LPT Agreement and our carried reserves.

Low end of actuarial range
LPT carried reserves
High end of actuarial range

Reinsurance Recoverables

As of December 31,
2020
(in millions)

$

307.7 
353.5 
394.6 

Reinsurance  recoverables  represent:  (a)  amounts  currently  due  from  reinsurers  on  paid  losses  and  LAE;  (b)  amounts  recoverable  from  reinsurers  on
estimates of reported losses; and (c) amounts recoverable from reinsurers on actuarial estimates of IBNR for losses and LAE. These recoverables are based
on our current estimates of the underlying loss reserves, and are reported on our Consolidated Balance Sheets separately as assets, as reinsurance does not
relieve us of our legal liability to policyholders. We bear credit risk with respect to the reinsurers, which could be significant in the future, considering that
some of the loss reserves remain outstanding for an extended period of time. Reinsurers may refuse or fail to pay losses that we cede to them, or they might
delay payment. We are required to pay losses even if a reinsurer refuses or fails to meet its obligations under the applicable reinsurance agreement. We
continually monitor the financial condition and financial strength ratings of our reinsurers. No material amounts due from reinsurers have been written-off
as uncollectible since our inception in 2000, and in

46

assessing  future  default,  we  evaluate  the  current  expected  credit  loss  allowance  (CECL)  under  the  ratings  based  method  using  the  A.M.  Best  Average
Cumulative Net Impairment Rates. Reinsurer ratings are also assessed through this process.

Under the LPT Agreement, the Fund initially ceded $1.5 billion in liabilities for the incurred but unpaid losses and LAE related to claims incurred prior to
July  1,  1995  for  consideration  of  $775.0  million  in  cash.  The  estimated  remaining  liabilities  subject  to  the  LPT  Agreement  were  $353.5  million  as  of
December  31,  2020.  Losses  and  LAE  paid  with  respect  to  the  LPT  Agreement  totaled  $818.9  million  at  December  31,  2020.  We  account  for  the  LPT
Agreement as retroactive reinsurance. Entry into the LPT Agreement resulted in a deferred reinsurance gain that was recorded on our Consolidated Balance
Sheets as a liability. The Deferred Gain is being amortized using the recovery method, whereby the amortization is determined by the proportion of actual
reinsurance recoveries to total estimated recoveries through the life of the LPT Agreement, and the amortization is reflected in losses and LAE. Changes in
estimates of the reserves ceded under the LPT Agreement may significantly impact the Deferred Gain on our Consolidated Balance Sheets and losses and
LAE on our Consolidated Statements of Comprehensive Income.

Additionally, we are entitled to receive a contingent profit commission under the LPT Agreement. The contingent profit commission is an amount based on
the favorable difference between actual paid losses and LAE and expected paid losses and LAE as established in the LPT Agreement. The calculation of
actual amounts paid versus expected amounts is determined every five years beginning June 30, 2004 for the first twenty-five years of the agreement. We
are paid 30% of the favorable difference between the actual and expected losses and LAE paid at each calculation point. Each quarter, management records
its best estimate of the estimated ultimate contingent profit commission through June 30, 2024, which is impacted by estimates for ceded losses and LAE.
The  related  Deferred  Gain  is  amortized  using  the  recovery  method,  whereby  the  amortization  is  determined  by  the  proportion  of  actual  reinsurance
recoveries to total estimated recoveries over the life of the contingent profit commission, or through June 30, 2024, and is recorded in losses and LAE
incurred in the accompanying Consolidated Statements of Comprehensive Income. Changes in estimates of the reserves ceded under the LPT Agreement
may significantly impact the Contingent commission receivable–LPT Agreement and the Deferred Gain on our Consolidated Balance Sheets and losses and
LAE on our Consolidated Statements of Comprehensive Income.

Recognition of Premium Revenue

Premium revenue is recognized as earned over the period of the contract in proportion to the amount of insurance protection provided. At the end of the
policy term, payroll-based premium audits are performed on substantially all policyholder accounts to determine net premiums earned for the policy year.
Earned but unbilled premiums include estimated future audit premiums based on our historical experience, adjusted for current market conditions. These
estimates are subject to changes in policyholders' payrolls, economic conditions, and seasonality, and are continually reviewed and adjusted as experience
develops or new information becomes known. Any such adjustments are included in current operations; however, they are partially offset by the resulting
changes in losses and LAE, commission expenses, and premium taxes. Although considerable variability is inherent in such estimates, we believe that the
net effect of any estimates currently reflected on our consolidated financial statements will similarly not require any material prospective adjustment.

Income Taxes

We  account  for  income  taxes  under  the  asset  and  liability  method,  which  requires  the  recognition  of  deferred  tax  assets  and  liabilities  for  the  expected
future tax consequences of events that have been included in the financial statements. Under this method, we determine deferred tax assets and liabilities on
the basis of the differences between the financial statement and tax bases of assets and liabilities by using enacted tax rates in effect for the year in which
the  timing  differences  are  expected  to  reverse.  The  effect  of  the  recent  change  in  tax  rates  on  our  deferred  tax  assets  and  liabilities  was  recognized  in
income as of the date of Enactment.

We record uncertain tax positions in accordance with Accounting Standards Codification (ASC) 740, Income Taxes,  on  the  basis  of  a  two-step  process.
Recognition  (Step  1)  occurs  when  we  conclude  that  a  tax  position,  based  solely  on  its  technical  merits,  is  more  likely  than  not  to  be  sustained  upon
examination.  Measurement  (Step  2)  is  addressed  only  if  Step  1  has  been  satisfied.  Under  Step  2,  the  tax  benefit  is  measured  as  the  largest  amount  of
benefit, determined on a cumulative probability basis, that is more likely than not to be realized upon ultimate settlement.

We  recognize  deferred  tax  assets  when  it  is  determined  that  such  assets  are  more  likely  than  not  to  be  realized  in  future  periods.  In  making  such  a
determination,  we  consider  all  available  positive  and  negative  evidence,  including  future  reversals  of  existing  taxable  temporary  differences,  projected
future taxable income, projected future tax rates, tax-planning strategies, and results of recent operations.

Valuation of Investments

Our investments in fixed maturity securities, equity securities at fair value, and short-term investments are classified as AFS and are reported at fair value
with unrealized gains and losses excluded from earnings and reported as a separate component of stockholders' equity, net of deferred taxes, in accumulated
other comprehensive income.

47

Beginning in 2018, with the adoption of ASU 2016-01, our investments in equity securities at fair value are no longer classified as AFS and changes in fair
value are included in Net realized and unrealized gains (losses) on investments on our Consolidated Statements of Comprehensive Income.

Realized gains and losses resulting from sales of investments are recognized in operations on a specific-identification basis.

We use third party pricing services to assist us with our investment accounting function. The fair values of our AFS fixed maturity and equity securities are
based on quoted market prices, when available. These fair values are obtained primarily from third party pricing services, which generally use Level 1 or
Level 2 inputs in accordance with GAAP guidance. We obtain a quoted price for each security from third party pricing services, which is derived through
recently reported trades for identical or similar securities. For securities not actively traded, the third party pricing services may use quoted market prices of
similar instruments or discounted cash flow analyses, incorporating inputs that are currently observable in the markets for similar securities. Inputs that are
often used in the valuation methodologies include, but are not limited to, broker quotes, benchmark yields, credit spreads, default rates, and prepayment
speeds. We also perform quarterly analysis on the prices received from third parties to determine whether the prices are reasonable estimates of fair value,
including confirming the fair values of these securities through observable market prices using an alternative pricing source. If differences are noted in this
review,  we  may  obtain  additional  information  from  other  pricing  services  to  validate  the  quoted  price  (See  Note  4  in  the  Notes  to  our  Consolidated
Financial Statements).

Impairment of Investment Securities. Additionally, ASU 2016-01 removed the impairment assessment for equity securities at fair value. Prior to adoption of
this  standard,  when,  in  the  opinion  of  management,  a  decline  in  the  fair  value  of  an  equity  security  below  its  cost  was  considered  to  be  "other-than-
temporary," the equity security's cost was written down to its fair value at the time the other-than-temporary decline was identified.

Beginning in 2020, with the adoption of ASU 2016-13, our investments in fixed maturity securities are presented net of an allowance for expected credit
losses. The changes in our allowance for expected credit losses on investments are included in Net realized and unrealized gains (losses) on investments on
our Consolidated Statements of Comprehensive Income (see Note 6 in the Notes to our Consolidated Financial Statements). Prior to 2020, if management
had the intent to sell the debt security or more likely than not would be required to sell the debt security before its anticipated recovery, the investment was
written  down  to  its  fair  value  and  the  entire  impairment  was  recorded  as  a  realized  loss  due  to  credit  in  the  accompanying  Consolidated  Statements  of
Comprehensive Income. If management did not have the intent to sell or would not be required to sell the debt security but did not expect to recover the
amortized cost basis of the debt security, the amount of the other-than-temporary impairment was bifurcated between credit loss and other loss and recorded
as a component of realized gains and losses and in other comprehensive income, respectively, in the Consolidated Statements of Comprehensive Income.
The amount of any write-down was determined by the difference between the cost or amortized cost of the debt security and its fair value at the time the
other-than-temporary decline was identified.

Goodwill and Other Intangible Assets

We prepare an impairment analysis for our goodwill and other intangible assets, whereby we identify whether events or circumstances have occurred that
may impact the carrying value of these assets and make assumptions regarding future events, such as cash flows and profitability. Differences between the
assumptions regarding recoverability of carrying value and actual results could materially impact the carrying amount of these assets and our operating
results.

48

New Accounting Standards

Recently Issued Accounting Standards

In October 2020, the Financial Accounting Standards Board (FASB) issued Accounting Standards Update (ASU) 2020-10, Codification Improvements. This
update  ensures  all  disclosure  guidance  that  requires  or  provides  an  option  for  an  entity  to  provide  notes  to  the  financial  statements  is  included  in  the
Disclosure  Section  (Section  50)  of  the  Codification.  This  update  also  provided  various  codification  improvements  in  which  the  original  guidance  was
unclear. This update becomes effective for annual periods beginning after December 15, 2020 and early adoption is permitted for any annual or interim
period  for  which  financial  statements  have  not  been  issued.  We  have  determined  that  the  impact  of  this  new  standard  will  not  be  material  to  our
consolidated financial condition and results of operations.

In  October  2020,  the  FASB  issued  ASU 2020-08,  Codification  Improvements  to  Subtopic  310-20,  Receivable-Nonrefundable  fees  and  other  costs.  The
amendments in that Update shortened the amortization period for certain purchased callable debt securities held at a premium by requiring that entities
amortize the premium associated with those callable debt securities within the scope of paragraph 310-20-25-33 to the earliest call date. The amendments
affect  the  guidance  in  Accounting  Standards  Update  No.  2017-08,  receivables—Nonrefundable  Fees  and  Other  Costs  (Subtopic  310-20):  Premium
Amortization on Purchased Callable Debt Securities. The amendments is this update become effective for fiscal years, and interim periods within those
fiscal years beginning after December 15, 2020. Early adoption is not permitted. We do not expect that the adoption of this update will have a material
impact on our consolidated financial condition or results of operations.

In March 2020, the FASB issued ASU 2020-04, Reference Rate Reform (Topic 848). This update provides optional transition guidance to ease the potential
accounting burden associated with transitioning away from the London Interbank Offered Rate (LIBOR), with optional expedients and exceptions related
to the application of US GAAP to contracts, hedging relationships and other transactions affected by reference rate reform. Companies can apply this ASU
immediately, but early adoption is only available through December 31, 2022 when the ASU becomes effective. We are evaluating the impact of LIBOR on
its existing contracts and investments, but do not expect that this update will have a material impact on our consolidated financial condition or results of
operations.

In December 2019, the FASB issued ASU 2019-12, Income Taxes (Topic 740). This update simplifies the accounting for income taxes within Accounting
Standards Codification (ASC) topic 740 by removing certain exceptions and clarifies existing guidance. We have determined that the impact of this new
standard will not be material to our consolidated financial condition and results of operations.

Recently Adopted Accounting Standards

In April 2019, the FASB issued ASU 2019-04, Codification Improvements to Topic 326, Financial Instruments - Credit Losses, Topic 815, Derivatives and
Hedging, and Topic 825, Financial Instruments. The amendments in this update represent changes to clarify, correct errors in, or improve the codification
within  various  (ASC)  topics.  We  adopted  the  updates  related  to  Topic  815  when  we  adopted  ASU  2016-13.  We  determined  that  the  impact  of  these
improvements was not material to our consolidated financial condition and results of operations.

In August 2018, the FASB issued ASU 2018-13, Fair Value Measurement (Topic 820): Disclosure Framework - Changes to the Disclosure Requirements
for Fair Value Measurement. This update removes the disclosure requirements for the amounts of and the reasons for transfers between Level 1 and Level 2
and disclosure of the policy for timing of transfers between levels. This update also removes disclosure requirements for the valuation processes for Level 3
fair value measurements. Additionally, this update adds disclosure requirements for the changes in unrealized gains and losses for recurring Level 3 fair
value  measurements  and  quantitative  information  for  certain  unobservable  inputs  in  Level  3  fair  value  measurements.  Additionally,  in  March  2020,  the
FASB issued ASU 2020-03, Codification Improvements to Financial Instruments. This  update  provided  clarification  and  eliminated  inconsistencies  on  a
variety of topics within the codification. We adopted the applicable standards and there was no impact on our consolidated financial condition and results of
operations.

In  January  2017,  the  FASB  issued  ASU  2017-04,  Intangibles-Goodwill  and  Other  (Topic  350).  This  update  simplifies  the  measurement  of  goodwill  by
eliminating the performance of Step 2 in the goodwill impairment testing. This update allows the testing to be performed by comparing the fair value of a
reporting  unit  with  its  carrying  amount  and  recognizing  an  impairment  charge  when  the  carrying  amount  exceeds  fair  value.  Additionally,  this  update
eliminates  the  requirements  of  any  reporting  unit  with  a  zero  or  negative  carrying  value  to  perform  Step  2,  but  requires  disclosure  of  the  amount  of
goodwill  allocated  to  a  reporting  unit  with  zero  or  negative  carrying  amount  of  net  assets.  We  adopted  this  standard  and  there  was  no  impact  on  our
consolidated financial condition and results of operations.

In  June  2016,  the  FASB  issued  ASU  2016-13,  Financial  Instruments  -  Credit  Losses  (Topic  326).  This  update  replaces  the  incurred  loss  impairment
methodology  for  recognizing  credit  losses  on  financial  instruments  with  a  methodology  that  reflects  an  entity's  current  estimate  of  all  expected  credit
losses.  This  update  requires  financial  assets  (including  receivables  and  reinsurance  recoverables)  measured  at  amortized  cost  to  be  presented  net  of  an
allowance for credit losses. Additionally, this

49

update requires credit losses on available-for-sale fixed maturity securities to be presented as an allowance rather than as a write-down, allowing an entity
to also record reversals of credit losses in current period net income. This update is effective for fiscal years beginning after December 15, 2019, including
interim  periods  within  those  fiscal  years.  Additionally,  in  December  2018,  the  FASB  issued  ASU  2018-19,  Codification  Improvements  to  Topic  326,
Financial  Instruments  -  Credit  Losses.  This  update  provides  clarification  on  the  effective  and  transition  dates  and  the  exclusion  of  operating  lease
receivables from Topic 326. In May 2019, the FASB issued ASU 2019-05, Financial Instruments - Credit Losses (Topic 326): Targeted Transition Relief.
This update adds optional transition relief for entities to elect the fair value option for certain financial assets previously measured at amortized cost basis to
increase comparability of similar financial assets. In December 2019, the FASB issued ASU 2019-11, Codification Improvements to Topic 326, Financial
Instruments - Credit Losses which provides clarification on certain aspects of the guidance in ASC 326 including purchased credit-deteriorated financial
assets, transition relief for troubled debt restructurings, disclosure relief for accrued interest receivables and allows a practical expedient for financial assets
secured by collateral maintenance provisions. We adopted these standards on January 1, 2020 and did not make any opening balance sheet adjustments due
to the immaterial amounts. See Note 6 in the Notes to our Consolidated Financial Statements regarding the impact of this adoption on our consolidated
financial condition and results of operations.

Item 7A.  Quantitative and Qualitative Disclosures About Market Risk

Market risk is the risk of potential economic loss principally arising from adverse changes in the fair value of financial instruments. The major components
of market risk affecting us are credit risk, interest rate risk, and equity price risk.

Credit Risk

Our fixed maturity securities, equity securities, other invested assets and cash equivalents are exposed to credit risk, which we attempt to manage through
issuer and industry diversification. Our investment guidelines include limitations on the minimum rating of fixed maturity securities and concentrations of a
single issuer.

We also bear credit risk with respect to the reinsurers, which can be significant considering that some loss reserves remain outstanding for an extended
period of time. We are required to pay losses even if a reinsurer refuses or fails to meet its obligations to us under the applicable reinsurance agreement(s).
We continually monitor the financial condition and financial strength ratings of our reinsurers. Additionally, we bear credit risk with respect to premiums
receivable, which is generally diversified due to the large number of entities comprising our policyholder base and their dispersion across many different
industries and geographies.

The  recent  economic  disruptions  caused  by  the  COVID-19  pandemic  have  increased  the  credit  risk  associated  with  certain  of  our  investment  holdings,
reinsurance  recoverables  and  premiums  receivable.  As  a  result,  and  in  accordance  with  the  adoption  of  ASU  2016-13,  we  recorded  $0.7  million  of
impairment for expected credit losses during the year ended December 31, 2020. See Note 6 in the Notes to our Consolidated Financial Statements.

Interest Rate Risk

Investments

The fair value of our fixed maturity portfolio is exposed to interest rate risk, which is the risk of a decline in fair value resulting from changes in prevailing
interest rates, which we strive to limit by managing duration. Our fixed maturity investments (excluding cash and cash equivalents) had a duration of 3.2 at
December  31,  2020.  Future  market  interest  rates  are  particularly  uncertain  at  this  time  given  the  abrupt  interest  rate  cuts  recently  made  by  the  Federal
Reserve in response to the COVID-19 pandemic. To minimize interest rate risk, our portfolio is weighted toward short-term and intermediate-term bonds;
however,  our  investment  strategy  balances  consideration  of  duration,  yield  and  credit  risk.  We  continually  monitor  the  changes  in  interest  rates  and  the
impact on our liquidity and ability to meet our obligations.

Sensitivity Analysis

The fair values or cash flows of market sensitive instruments are subject to potential losses in future earnings resulting from changes in interest rates and
other market conditions. Our sensitivity analysis applies a hypothetical parallel shift in market rates and reflects what we believe are reasonably possible
near-term changes in those rates (covering a period of time going forward up to one year from the date of the consolidated financial statements). Actual
results may differ from the hypothetical change in market rates assumed in this disclosure. This sensitivity analysis does not reflect the results of any action
that we may take to mitigate such hypothetical losses in fair value.

We use fair values to measure our potential loss in this model, which includes fixed maturity securities and short-term investments. For invested assets, we
use modified duration modeling to calculate changes in fair values. Durations on invested assets are adjusted for call, put, and interest rate reset features.
Invested  asset  portfolio  durations  are  calculated  on  a  market  value  weighted  basis,  excluding  accrued  investment  income,  using  holdings  as  of
December 31, 2020. The estimated changes in

50

fair values on our fixed maturity securities and short-term investments, which had an aggregate value of $2,505.8 million as of December 31, 2020, based
on specific changes in interest rates are as follows:

Hypothetical Changes in Interest Rates

300 basis point rise
200 basis point rise
100 basis point rise
50 basis point decline
100 basis point decline

Estimated Pre-tax Increase (Decrease) in
Fair Value
(in millions, except percentages)

$

(258.7)
(169.7)
(82.1)
40.4 
79.6 

(10.3)%
(6.8)
(3.3)
1.6 
3.2 

The most significant assessment of the effects of hypothetical changes in interest rates on investment income would be based on GAAP guidance related to
"Accounting  for  Nonrefundable  Fees  and  Costs  Associated  with  Originating  or  Acquiring  Loans  and  Initial  Direct  Costs  of  Leases,"  which  requires
amortization  adjustments  for  mortgage-backed  securities.  The  rates  at  which  the  mortgages  underlying  mortgage-backed  securities  are  prepaid,  and
therefore the average life of mortgage-backed securities, can vary depending on changes in interest rates (for example, mortgages are prepaid faster and the
average  life  of  mortgage-backed  securities  falls  when  interest  rates  decline).  Adjustments  for  changes  in  amortization  are  based  on  revised  average  life
assumptions and would have an impact on investment income if a significant portion of our commercial and residential mortgage-backed securities were
purchased at significant discounts or premiums to par value. As of December 31, 2020, the par value of our commercial and residential mortgage-backed
securities  holdings  was  $524.8  million,  and  the  amortized  cost  was  102.8%  of  par  value.  Since  a  majority  of  our  mortgage-backed  securities  were
purchased  at  a  premium  or  discount  that  is  significant  as  a  percentage  of  par,  an  adjustment  could  have  a  significant  effect  on  investment  income.  The
commercial  and  residential  mortgage-backed  securities  portion  of  the  portfolio  totaled  20.8%  of  total  investments  as  of  December  31,  2020.  Agency-
backed  residential  mortgage  pass-throughs  totaled  $402.1  million,  or  87.2%,  of  the  residential  mortgage-backed  securities  portion  of  the  portfolio  as  of
December 31, 2020.

Equity Price Risk

Equity price risk is the risk that we may incur losses in the fair value of the equity securities we hold in our investment portfolio. Adverse changes in the
market prices of the equity securities we hold in our investment portfolio would result in decreases in the fair value of our total assets on our Consolidated
Balance  Sheets  and  in  net  realized  and  unrealized  gains  and  losses  on  our  Consolidated  Statements  of  Comprehensive  Income.  Economic  and  market
disruptions caused by the COVID-19 pandemic have resulted in significant volatility in the fair value of our equity securities. We minimize our exposure to
equity price risk by investing primarily in the equity securities of mid-to-large capitalization issuers and by diversifying our equity holdings across several
industry sectors.

The table below shows the sensitivity of our equity securities at fair value to price changes as of December 31, 2020:

(in millions)

Equity securities

Effects of Inflation

Cost

Fair Value

20% Fair Value
Decrease

Pre-tax Impact
on Total Equity
Securities

20% Fair Value
Increase

Pre-tax Impact
on Total Equity
Securities

$

112.4  $

208.5  $

187.7  $

(20.8) $

229.4  $

20.9 

Inflation  could  significantly  impact  our  financial  statements  and  results  of  operations.  Our  estimates  for  losses  and  LAE  include  assumptions  about  the
timing of closure and future payment of claims and claims handling expenses, such as medical treatments and litigation costs. To the extent inflation causes
these costs to increase above established reserves, we will be required to increase those reserves for losses and LAE, reducing our earnings in the period in
which  the  deficiency  is  identified.  We  consider  inflation  in  the  reserving  process  by  reviewing  cost  trends  and  our  historical  reserving  results.  We  also
consider an estimate of increased costs in determining the adequacy of our rates, particularly as it relates to medical and hospital rates where historical
inflation rates have exceeded general inflation rates.

Fluctuations  in  rates  of  inflation  also  influence  interest  rates,  which  in  turn  impact  the  market  value  of  our  investment  portfolio  and  yields  on  new
investments. Operating expenses, including payrolls, are also impacted to a certain degree by inflation.

The COVID-19 pandemic has created increased uncertainty about the path of the U.S, economy, consumer behavior, and workplace norms in the years
ahead. Recent supply and demand shocks and dramatic changes in fiscal policy may lead to higher levels of inflation in future periods.

51

Item 8. Financial Statements and Supplementary Data

Management's Annual Report on Internal Control Over Financial Reporting
Report of Independent Registered Public Accounting Firm on Internal Control over Financial Reporting
Report of Independent Registered Public Accounting Firm
Consolidated Balance Sheets as of December 31, 2020 and 2019
Consolidated Statements of Comprehensive Income for each of the years ended December 31, 2020, 2019 and 2018
Consolidated Statements of Stockholders' Equity for each of the years ended December 31, 2020, 2019 and 2018
Consolidated Statements of Cash Flows for each of the years ended December 31, 2020, 2019 and 2018
Notes to Consolidated Financial Statements

The following Financial Statement Schedules are filed in Item 15 of Part IV of this report:

Financial Statement Schedules:
Schedule II. Condensed Financial Information of Registrant
Schedule VI. Supplemental Information Concerning Property-Casualty Insurance Operations

Page

53
54
55
57
59
60
61
63

98
101

Pursuant to Rule 7-05 of Regulation S-X, Financial Statement Schedules I, III, IV, and V have been omitted as the information to be set forth therein is
included in the Notes to Consolidated Financial Statements.

52

 
MANAGEMENT'S ANNUAL REPORT ON INTERNAL CONTROL OVER FINANCIAL REPORTING

Management of Employers Holdings, Inc. and its Subsidiaries (collectively, the Company) is responsible for establishing and maintaining adequate internal
control over financial reporting and for the assessment of the effectiveness of internal control over financial reporting. As defined by the Securities and
Exchange Commission, internal control over financial reporting is a process designed by, or under the supervision of, the Company's principal executive
officer and principal financial officer, and effected by the Company's Board of Directors, management and other personnel, to provide reasonable assurance
regarding the reliability of financial reporting and the preparation of financial statements in accordance with U.S. generally accepted accounting principles
(GAAP).

The Company's internal control over financial reporting includes policies and procedures that: (a) pertain to the maintenance of records that, in reasonable
detail,  accurately  and  fairly  reflect  the  transactions  and  dispositions  of  the  Company's  assets;  (b)  provide  reasonable  assurance  that  transactions  are
recorded as necessary to permit preparation of financial statements in accordance with GAAP, and that receipts and expenditures of the Company are being
made  only  in  accordance  with  authorizations  of  its  management  and  Board  of  Directors;  and  (c)  provide  reasonable  assurance  regarding  prevention  or
timely detection of unauthorized acquisition, use or disposition of the Company's assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect all misstatements. Projections of any evaluation of
effectiveness  to  future  periods  are  subject  to  the  risk  that  controls  may  become  inadequate  because  of  changes  in  conditions,  or  that  the  degree  of
compliance with the policies or procedures may deteriorate.

Management conducted an assessment of the effectiveness of the Company's internal control over financial reporting as of December 31, 2020 based on
criteria established in Internal Control–Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (2013
framework).

Based  on  this  assessment,  management  did  not  identify  any  material  weaknesses  in  the  internal  control  over  financial  reporting  and  management  has
concluded that the Company's internal control over financial reporting was effective as of December 31, 2020.

The Company's independent registered public accounting firm, Ernst & Young LLP, has independently assessed the effectiveness of the Company's internal
control over financial reporting. A copy of their report is included in Item 8 of this report.

February 22, 2021

53

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

To the Stockholders and the Board of Directors of Employers Holdings, Inc. and Subsidiaries

Opinion on Internal Control Over Financial Reporting

We have audited Employers Holdings, Inc. and Subsidiaries' internal control over financial reporting as of December 31, 2020, based on criteria established
in  Internal  Control-Integrated  Framework  issued  by  the  Committee  of  Sponsoring  Organizations  of  the  Treadway  Commission  (2013  framework)  (the
COSO criteria). In our opinion, Employers Holdings, Inc. and Subsidiaries' (the Company) maintained, in all material respects, effective internal control
over financial reporting as of December 31, 2020, based on the COSO criteria.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the consolidated
balance sheets of the Company as of December 31, 2020 and 2019, the related consolidated statements of comprehensive income, stockholders' equity and
cash flows for each of the three years in the period ended December 31, 2020, and the related notes and financial statement schedules listed in the Index at
Item 15 and our report dated February 22, 2021 expressed an unqualified opinion thereon.

Basis for Opinion

The Company's management is responsible for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of
internal  control  over  financial  reporting  included  in  the  accompanying  Management's  Report  on  Internal  Control  over  Financial  Reporting.  Our
responsibility  is  to  express  an  opinion  on  the  Company's  internal  control  over  financial  reporting  based  on  our  audit.  We  are  a  public  accounting  firm
registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the
applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable
assurance about whether effective internal control over financial reporting was maintained in all material respects.

Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, testing and
evaluating the design and operating effectiveness of internal control based on the assessed risk, and performing such other procedures as we considered
necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion.

Definition and Limitations of Internal Control Over Financial Reporting

A company's internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting
and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company's internal control
over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly
reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit
preparation  of  financial  statements  in  accordance  with  generally  accepted  accounting  principles,  and  that  receipts  and  expenditures  of  the  company  are
being  made  only  in  accordance  with  authorizations  of  management  and  directors  of  the  company;  and  (3)  provide  reasonable  assurance  regarding
prevention or timely detection of unauthorized acquisition, use, or disposition of the company's assets that could have a material effect on the financial
statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of
effectiveness  to  future  periods  are  subject  to  the  risk  that  controls  may  become  inadequate  because  of  changes  in  conditions,  or  that  the  degree  of
compliance with the policies or procedures may deteriorate.

/s/ Ernst & Young LLP
San Francisco, California
February 22, 2021

54

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

To the Stockholders and the Board of Directors of Employers Holdings, Inc. and Subsidiaries

Opinion on the Financial Statements

We have audited the accompanying consolidated balance sheets of Employers Holdings, Inc. and Subsidiaries (the Company) as of December 31, 2020 and
2019, the related consolidated statements of comprehensive income, stockholders' equity and cash flows for each of the three years in the period ended
December  31,  2020,  and  the  related  notes  and  financial  statement  schedules  listed  in  the  Index  at  Item  15  (collectively  referred  to  as  the  "consolidated
financial statements"). In our opinion, the consolidated financial statements present fairly, in all material respects, the financial position of the Company at
December 31, 2020 and 2019, and the results of its operations and its cash flows for each of the three years in the period ended December 31, 2020, in
conformity with U.S. generally accepted accounting principles.

We  also  have  audited,  in  accordance  with  the  standards  of  the  Public  Company  Accounting  Oversight  Board  (United  States)  (PCAOB),  the  Company's
internal  control  over  financial  reporting  as  of  December  31,  2020,  based  on  criteria  established  in  Internal  Control-Integrated  Framework  issued  by  the
Committee of Sponsoring Organizations of the Treadway Commission (2013 framework) and our report dated February 22, 2021 expressed an unqualified
opinion thereon.

Basis for Opinion

These financial statements are the responsibility of the Company's management. Our responsibility is to express an opinion on the Company’s financial
statements  based  on  our  audits.  We  are  a  public  accounting  firm  registered  with  the  PCAOB  and  are  required  to  be  independent  with  respect  to  the
Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the
PCAOB.

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable
assurance  about  whether  the  financial  statements  are  free  of  material  misstatement,  whether  due  to  error  or  fraud.  Our  audits  included  performing
procedures to assess the risks of material misstatement of the financial statements, whether due to error or fraud, and performing procedures that respond to
those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the financial statements. Our audits
also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the
financial statements. We believe that our audits provide a reasonable basis for our opinion.

Critical Audit Matter

The  critical  audit  matter  communicated  below  is  a  matter  arising  from  the  current  period  audit  of  the  financial  statements  that  was  communicated  or
required to be communicated to the audit committee and that: (1) relates to accounts or disclosures that are material to the financial statements and (2)
involved our especially challenging, subjective or complex judgments. The communication of the critical audit matter does not alter in any way our opinion
on the consolidated financial statements, taken as a whole, and we are not, by communicating the critical audit matter below, providing a separate opinion
on the critical audit matter or on the accounts or disclosures to which it relates.

55

Description of the
Matter

Valuation of reserve for Unpaid Losses and Loss Adjustment Expenses
At  December  31,  2020,  the  liability  for  incurred  but  not  reported  (IBNR)  reserves  represented  a  material  portion  of  the  $2,069.4
million  of  unpaid  loss  and  loss  adjustment  expenses  (LAE)  reserves.  As  explained  in  Notes  2  and  9  to  the  consolidated  financial
statements, the liability for unpaid losses and LAE represents management's best estimate of the ultimate net cost of all reported and
unreported  losses  incurred  for  the  applicable  periods,  less  payments  made.  The  estimated  reserves  include  the  accumulation  of
estimates  for  all  claims  reported  prior  to  the  balance  sheet  date,  estimates  of  claims  incurred  but  not  reported,  and  estimates  of
expenses for investigating and adjusting all incurred and unadjusted claims. IBNR reserves include an estimate for claims that are
incurred  but  not  yet  reported,  expected  development  on  reported  claims  and  for  additional  payments  on  closed  claims.  There  is
significant  uncertainty  inherent  in  determining  management’s  best  estimate  of  the  ultimate  loss  settlement  cost  which  is  used  to
determine  the  incurred  but  not  reported  claim  reserves.  In  particular,  the  estimate  is  sensitive  to  the  selection  and  weighting  of
actuarial methods and management’s selection of parameters and assumptions including, the pattern with which aggregate data will
be paid or emerge over time, claim settlement activity, claims cost inflation rates, and claim frequencies.

Auditing management’s best estimate of IBNR reserves was complex due to the highly judgmental nature of the assumptions used in
the valuation process. The significant judgement was primarily due to the sensitivity of management’s estimate to the selection of
assumptions including the pattern with which aggregate data will be paid or emerge over time and claims cost inflation rates, which
had a significant effect on the valuation of IBNR reserves.

How We Addressed
the Matter in Our
Audit

We  obtained  an  understanding,  evaluated  the  design  and  tested  the  operating  effectiveness  of  the  Company’s  controls  over  the
process for estimating IBNR reserves. This included, among other procedures, testing management review controls in place over the
review and approval of methods and assumptions used in estimating IBNR reserves.

To test IBNR reserves, our audit procedures included, among others, testing the completeness and accuracy of the data used in the
calculation by testing reconciliations of the underlying claims and policyholder data recorded in the source systems to the actuarial
reserving  calculations,  and  comparing  a  sample  of  incurred  and  paid  claims  to  source  documentation.  With  the  assistance  of  EY
actuarial specialists, we evaluated the Company’s selection and weighting of actuarial methods by comparing the weightings used in
the current estimate to those used in prior periods and those used in the industry for the specific types of insurance. To evaluate the
significant  assumptions  used  by  management,  we  compared  the  assumptions  to  current  and  historical  claims  trends  and  to  current
industry  benchmarks.  We  also  compared  management’s  recorded  reserves  to  a  range  of  reasonable  reserves  estimates  calculated
independently  by  our  EY  actuarial  specialists.  Additionally,  we  performed  a  hindsight  analysis  of  the  prior  period  estimates  using
subsequent claims development.

/s/ Ernst & Young LLP
We have served as the Company's auditor since 2002
San Francisco, California
February 22, 2021

56

Employers Holdings, Inc. and Subsidiaries

Consolidated Balance Sheets

Assets
Investments:

Fixed maturity securities at fair value (amortized cost $2,333.6 at December 31, 2020 and $2,403.3 at

December 31, 2019, net of CECL allowance of $0.7 at December 31, 2020)

$

Equity securities at fair value (cost $112.4 at December 31, 2020 and $155.6 at December 31, 2019)

Equity securities at cost

Other invested assets (cost $36.8 at December 31, 2020 and $28.4 at December 31, 2019)
Short-term investments at fair value (amortized cost $26.5 at December 31, 2020)

Total investments
Cash and cash equivalents
Restricted cash and cash equivalents
Accrued investment income
Premiums receivable (less CECL allowance of $10.8 at December 31, 2020 and less bad debt allowance of $4.6 at

December 31, 2019)
Reinsurance recoverable for:

Paid losses
Unpaid losses (less CECL allowance of $0.4 at December 31, 2020)

Deferred policy acquisition costs
Property and equipment, net
Operating lease right-of-use assets
Intangible assets, net
Goodwill
Contingent commission receivable–LPT Agreement
Cloud computing arrangements
Other assets

Total assets
Liabilities and stockholders' equity
Claims and policy liabilities:
Unpaid losses and loss adjustment expenses
Unearned premiums
Commissions and premium taxes payable
Accounts payable and accrued expenses
Deferred income taxes, net
Deferred reinsurance gain—LPT Agreement
FHLB advances
Non-cancellable obligations
Operating lease liability
Other liabilities
Total liabilities
Commitments and contingencies (Note 12)

$

$

$

57

As of December 31,

2020

2019

(in millions, except share data)

2,479.2  $
208.5 
6.7 
36.2 
26.6 
2,757.2 
160.4 
0.2 
15.3 

232.1 

7.6 
496.6 
43.2 
19.1 
17.4 
13.6 
36.2 
13.4 
50.2 
60.1 
3,922.6  $

2,069.4  $
299.1 
43.0 
22.9 
15.5 
125.4 
20.0 
24.1 
19.9 
70.5 
2,709.8  $

2,485.9 
256.7 
6.7 
29.1 
— 
2,778.4 
154.9 
0.3 
16.4 

285.7 

7.2 
532.5 
47.9 
21.9 
15.9 
13.6 
36.2 
13.2 
33.6 
46.4 
4,004.1 

2,192.8 
337.1 
48.6 
29.8 
2.6 
137.1 
— 
23.0 
17.8 
49.5 
2,838.3 

 
 
 
 
 
 
 
Employers Holdings, Inc. and Subsidiaries

Consolidated Balance Sheets

Stockholders' equity:

Common stock, $0.01 par value; 150,000,000 shares authorized; 57,413,806 and 57,184,370 shares issued and

28,564,798 and 31,355,378 shares outstanding at December 31, 2020 and 2019, respectively

Preferred stock, $0.01 par value; 25,000,000 shares authorized; none issued
Additional paid-in capital
Retained earnings
Accumulated other comprehensive income, net of tax
Treasury stock, at cost (28,849,008 shares at December 31, 2020 and 25,828,992 shares at December 31, 2019)

Total stockholders' equity

Total liabilities and stockholders' equity

As of December 31,

2020

2019

(in millions, except share data)

$

$

0.6  $
— 
404.3 
1,247.9 
115.1 
(555.1)
1,212.8 
3,922.6  $

0.6 
— 
396.4 
1,158.8 
65.3 
(455.3)
1,165.8 
4,004.1 

See accompanying notes.

58

 
 
Employers Holdings, Inc. and Subsidiaries

Consolidated Statements of Comprehensive Income

Revenues
Net premiums earned
Net investment income
Net realized and unrealized gains (losses) on investments
Other income
Total revenues

Expenses
Losses and loss adjustment expenses
Commission expense
Underwriting and general and administrative expenses
Interest and financing expenses
Other expenses
Total expenses

Net income before income taxes
Income tax expense
Net income

Comprehensive income
Unrealized AFS investment gains (losses) during the period (net of tax (expense) benefit of $(14.2),

$(21.8), and $12.9 for the years ended December 31, 2020, 2019, and 2018, respectively)
Reclassification adjustment for realized AFS investment (gains) losses in net income (net of tax
expense (benefit) of $0.9, $0.8, and $(0.4) for the years ended December 31, 2020, 2019, and
2018, respectively)

Other comprehensive income (loss), net of tax

Total comprehensive income

Net realized and unrealized gains (losses) on investments
Net realized and unrealized gains (losses) on investments before impairments
Other than temporary impairments recognized in earnings

Net realized and unrealized gains (losses) on investments

Earnings per common share (Note 18):

Basic

Diluted

Cash dividends declared per common share and eligible RSUs and PSUs

See accompanying notes.

59

$

$

$

$

$

$

$

$

$

2020

2018

Years Ended December 31,
2019
(in millions, except per share data)
615.3  $
76.3 
19.0 
0.8 
711.4 

695.8  $
88.1 
51.1 
0.9 
835.9 

302.4 
78.8 
181.3 
0.4 
0.8 
563.7 

365.9 
88.1 
187.5 
0.6 
— 
642.1 

147.7 
27.9 
119.8  $

193.8 
36.7 
157.1  $

731.1 
81.2 
(13.1)
1.2 
800.4 

376.7 
94.2 
158.5 
1.5 
— 
630.9 

169.5 
28.2 
141.3 

53.4  $

82.1  $

(48.5)

(3.6)
49.8 
169.6  $

(3.1)
79.0 
236.1  $

19.0  $
— 
19.0  $

4.01  $

3.97  $

1.00  $

51.1  $
— 
51.1  $

4.89  $

4.83  $

0.88  $

1.4 
(47.1)
94.2 

(9.8)
(3.3)
(13.1)

4.30 

4.24 

0.80 

 
 
 
 
 
 
 
 
Employers Holdings, Inc. and Subsidiaries

Consolidated Statements of Stockholders' Equity

Common Stock

Shares

Amount

Additional
Paid-In
Capital

Retained
Earnings

Accumulated Other
Comprehensive
Income (Loss), 
Net of Tax

Treasury
Stock, at Cost

Total Stockholders'
Equity

Balance, January 1, 2018
Stock-based obligations (Note 14)
Stock options exercised
Vesting of restricted and performance stock units, net of
shares withheld to satisfy minimum tax withholding
(Note 14)
Acquisition of common stock (Note 13)
Dividends declared
Net income for the year
Reclassification adjustment for adoption of ASU No.
2016-01
Change in net unrealized losses on investments, net of
taxes of $12.5

Balance, December 31, 2018

Balance, January 1, 2019
Stock-based obligations (Note 14)
Stock options exercised
Vesting of restricted and performance stock units, net of
shares withheld to satisfy minimum tax withholding
(Note 14)
Acquisition of common stock (Note 13)
Dividends declared
Net income for the year
Change in net unrealized gains on investments, net of
taxes of $(21.0)

Balance, December 31, 2019

Balance, January 1, 2020
Stock-based obligations (Note 14)
Stock options exercised
Vesting of restricted and performance stock units, net of
shares withheld to satisfy minimum tax withholding
(Note 14)
Acquisition of common stock (Note 13)
Dividends declared
Net income for the year
Change in net unrealized gains on investments, net of
taxes of $(13.3)

$

56,695,174 
— 
57,091 

223,410 
— 
— 

— 

56,975,675 

56,975,675 
— 
31,630 

177,065 
— 
— 

57,184,370 

57,184,370 
— 
40,800 

188,636 
— 
— 

$

$

$

$

Balance, December 31, 2020

57,413,806 

$

0.6 
— 
— 

— 
— 
— 
— 

— 

— 
0.6 

0.6 
— 
— 

— 
— 
— 
— 

— 
0.6 

0.6 
— 
— 

— 
— 
— 
— 

— 
0.6 

$

$

$

$

$

$

(in millions, except share data)

$

381.2 
9.4 
1.1 

$

842.2 
— 
— 

$

107.4 
— 
— 

$

(383.7)
— 
— 

(2.9)
— 
— 
— 

— 

— 
388.8 

388.8 
10.1 
0.7 

(3.2)
— 
— 
— 

— 
396.4 

396.4 
9.7 
0.9 

(2.7)
— 
— 
— 

$

$

$

$

— 
— 
(26.7)
141.3 

74.0 

— 
1,030.7 

1,030.7 
— 
— 

— 
— 
(28.9)
157.1 

— 
1,158.8 

1,158.8 
— 
— 

— 
— 
(30.8)
119.8 

$

$

$

$

— 
— 
— 
— 

(74.0)

(47.1)
(13.7)

(13.7)
— 
— 

— 
— 
— 
— 

79.0 
65.3 

65.3 
— 
— 

— 
— 
— 
— 

$

$

$

$

— 
(4.6)
— 
— 

— 

— 
(388.2)

(388.2)
— 
— 

— 
(67.1)
— 
— 

— 
(455.3)

(455.3)
— 
— 

— 
(99.8)
— 
— 

$

$

$

$

— 
404.3 

$

— 
1,247.9 

$

49.8 
115.1 

$

— 
(555.1)

$

947.7 
9.4 
1.1 

(2.9)
(4.6)
(26.7)
141.3 

— 

(47.1)
1,018.2 

1,018.2 
10.1 
0.7 

(3.2)
(67.1)
(28.9)
157.1 

79.0 
1,165.8 

1,165.8 
9.7 
0.9 

(2.7)
(99.8)
(30.8)
119.8 

49.8 
1,212.8 

See accompanying notes.

60

Employers Holdings, Inc. and Subsidiaries
Consolidated Statements of Cash Flows

Operating activities

Net income
Adjustments to reconcile net income to net cash provided by operating activities:

2020

Years Ended December 31,
2019
 (in millions)

2018

$

119.8  $

157.1  $

141.3 

Depreciation and amortization
Stock-based compensation
Amortization of cloud computing arrangements
Amortization of premium on investments, net
Allowance for expected credit losses
Deferred income tax expense
Net realized and unrealized (gains) losses on investments
Abandonment of operating leases
Change in operating assets and liabilities:

Premiums receivable
Reinsurance recoverable on paid and unpaid losses
Cloud computing arrangements
Operating lease right-of-use-assets
Current federal income taxes
Unpaid losses and loss adjustment expenses
Unearned premiums
Accounts payable, accrued expenses and other liabilities
Deferred reinsurance gain–LPT Agreement
Contingent commission receivable–LPT Agreement
Operating lease liabilities
Non-cancellable obligations
Other

Net cash provided by operating activities
Investing activities

Purchases of fixed maturity securities
Purchases of equity securities
Purchases of short-term investments
Purchases of other invested assets
Proceeds from sale of fixed maturity securities
Proceeds from sale of equity securities
Proceeds from maturities and redemptions of fixed maturity securities
Proceeds from maturities of short-term investments
Net change in unsettled investment purchases and sales
Capital expenditures and other
Purchase of Cerity Insurance Company, net of cash and cash equivalents acquired

Net cash provided by (used in) investing activities
Financing activities

Acquisition of common stock
Cash transactions related to stock-based compensation
Dividends paid to stockholders
Proceeds from FHLB advances
Payments on FHLB advances
Redemption of notes payable
Payments on capital leases

Net cash used in financing activities
Net increase in cash, cash equivalents, and restricted cash
Cash, cash equivalents, and restricted cash at the beginning of the period
Cash, cash equivalents, and restricted cash at the end of the period

61

8.2 
9.7 
9.0 
9.8 
6.6 
(13.4)
(19.0)
0.8 

47.4 
35.1 
(25.6)
(2.3)
22.0 
(123.4)
(38.0)
(3.7)
(11.7)
(0.2)
2.1 
1.1 
(1.0)
33.3 

(645.6)
(179.5)
(135.9)
(8.3)
349.5 
243.4 
359.2 
110.6 
(3.6)
(5.5)
— 
84.3 

9.0 
10.1 
5.3 
8.7 
(2.1)
6.0 
(51.1)
— 

49.5 
20.4 
(12.9)
(15.9)
(7.4)
(63.4)
0.8 
(7.5)
(12.5)
18.8 
17.8 
4.2 
(11.8)
123.1 

(359.0)
(240.8)
— 
(28.4)
163.0 
232.4 
309.9 
25.0 
(24.7)
(12.1)
(16.1)
49.2 

(99.4)
(1.8)
(30.8)
35.0 
(15.0)
— 
(0.2)
(112.2)
5.4 
155.2 
160.6  $

(67.5)
(2.5)
(28.9)
— 
— 
(20.0)
(0.2)
(119.1)
53.2 
102.0 
155.2  $

$

6.3 
9.4 
— 
8.4 
(3.3)
14.4 
13.1 
— 

(3.1)
33.1 
(26.0)
— 
8.6 
(58.2)
18.0 
19.1 
(14.0)
— 
— 
16.1 
(3.0)
180.2 

(636.7)
(79.3)
(59.7)
— 
204.8 
70.7 
329.4 
39.0 
22.4 
(10.2)
— 
(119.6)

(4.2)
(1.8)
(26.7)
— 
— 
— 
(0.2)
(32.9)
27.7 
74.3 
102.0 

 
 
 
 
 
 
 
 
Non-cash transactions
Financed property and equipment purchases

$

0.1  $

0.7  $

0.3 

The following table presents our cash, cash equivalents, and restricted cash by category within the Consolidated Balance Sheets:

Cash and cash equivalents
Restricted cash and cash equivalents supporting reinsurance obligations

Total cash, cash equivalents and restricted cash

 See accompanying notes.

62

As of
December 31,
2020

As of
December 31,
2019

$

$

(in millions)
160.4  $
0.2 
160.6  $

154.9 
0.3 
155.2 

Employers Holdings, Inc. and Subsidiaries

Notes to Consolidated Financial Statements

December 31, 2020

1. Basis of Presentation and Summary of Operations

Nature of Operations and Organization

Employers  Holdings,  Inc.  (EHI)  is  a  Nevada  holding  company.  Through  its  wholly  owned  insurance  subsidiaries,  Employers  Insurance  Company  of
Nevada (EICN), Employers Compensation Insurance Company (ECIC), Employers Preferred Insurance Company (EPIC), Employers Assurance Company
(EAC),  and  Cerity  Insurance  Company  (CIC),  EHI  is  engaged  in  the  commercial  property  and  casualty  insurance  industry,  specializing  in  workers'
compensation products and services. Unless otherwise indicated, all references to the "Company" refer to EHI, together with its subsidiaries.

In 1999, the Nevada State Industrial Insurance System (the Fund) entered into a 100% quota share reinsurance agreement (the LPT Agreement) through a
loss  portfolio  transfer  transaction  with  third  party  reinsurers.  The  LPT  Agreement  commenced  on  June  30,  1999  and  will  remain  in  effect  until:  (i)  all
claims under the covered policies have closed; (ii) the LPT Agreement is commuted or terminated upon the mutual agreement of the parties; or (iii) the
reinsurers' aggregate maximum limit of liability is exhausted, whichever occurs first. The LPT Agreement does not provide for any additional termination
terms. On January 1, 2000, EICN assumed all of the assets, liabilities and operations of the Fund, including the Fund's rights and obligations associated
with the LPT Agreement. See Notes 2 and 10.

The Company accounts for the LPT Agreement as retroactive reinsurance. Upon entry into the LPT Agreement, an initial deferred reinsurance gain (the
Deferred  Gain)  was  recorded  as  a  liability  on  the  Company's  Consolidated  Balance  Sheets.  The  Company  is  entitled  to  receive  a  contingent  profit
commission under the LPT Agreement. The contingent profit commission is estimated based on both actual paid results to date and projections of expected
paid losses under the LPT Agreement and is recorded as an asset on the Company's Consolidated Balance Sheets.

Basis of Presentation

The accompanying consolidated financial statements have been prepared in accordance with U.S. generally accepted accounting principles (GAAP). All
intercompany transactions and balances have been eliminated in consolidation.

The  Company  operates  through  two  reportable  segments:  Employers  and  Cerity.  Each  of  the  segments  represents  a  separate  and  distinct  underwriting
platform through which the Company conducts insurance business. This presentation allows the reader, as well as the Company's chief operating decision
makers,  to  objectively  analyze  the  business  originated  through  each  of  the  Company's  underwriting  platforms.  Detailed  financial  information  about  the
Company's operating segments is presented in Note 19.

Use of Estimates

The preparation of the consolidated financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the
reported  amounts  of  assets  and  liabilities  and  disclosure  of  contingent  assets  and  liabilities  at  the  date  of  the  consolidated  financial  statements  and  the
reported amounts of revenues and expenses during the reporting period. As a result, actual results could differ from these estimates. The most significant
areas that require management judgment are the estimate of unpaid losses and loss adjustment expenses (LAE), evaluation of reinsurance recoverables,
recognition of premium revenue, recoverability of deferred income taxes, and valuation of investments.

Reclassifications

Certain prior period information has been reclassified to conform to the current period presentation.

Acquisition

On July 31, 2019, the Company acquired (the Acquisition) PartnerRe Insurance Company of New York (PRNY) from Partner Reinsurance Company of the
U.S. (PRUS). The purchase price was equal to the sum of: (i) $47.6 million, the amount of statutory capital and surplus of PRNY at closing; and (ii) $5.8
million.  The  Company  funded  the  Acquisition  with  cash  on  hand.  As  a  result  of  the  purchase,  the  Company  acquired  $37.3  million  of  cash  and  cash
equivalents,  $10.3  million  of  fixed  maturity  securities,  $5.8  million  of  intangible  assets  (comprised  of  state  licenses),  $6.8  million  of  other  assets,  $6.8
million of other liabilities, and $48.3 million of gross loss and LAE reserves, which were offset by $48.3 million of reinsurance recoverables, resulting in
no net loss and LAE reserves. The Company did not acquire any employees or ongoing business operations pursuant to the Acquisition.

Pursuant to the purchase agreement, all liabilities and obligations of PRNY existing as of the closing date, whether known or unknown, will be indemnified
by PRUS. In addition, PartnerRe Ltd., the parent company of PRUS, has provided the Company

63

with a guaranty that unconditionally, absolutely and irrevocably guarantees the full and prompt payment and performance by PRUS of all of its obligations,
liabilities and indemnities under the purchase agreement and the transactions contemplated thereby. If PRUS and PartnerRe Ltd. were to fail to honor their
obligations to the Company under the purchase agreement, all or a portion of the remaining gross loss and LAE reserves acquired by the Company pursuant
to the Acquisition would become the Company's responsibility.

Subsequent to completing the Acquisition, PRNY was renamed CIC.

2. Summary of Significant Accounting Policies

Cash and Cash Equivalents

The Company considers all liquid investments with maturities of less than three months, as measured from the date of purchase, to be cash equivalents.

Restricted Cash and Cash Equivalents

Restricted  cash  and  cash  equivalents  represent  cash  and  cash  equivalents  held  in  trust  in  order  to  secure  certain  of  the  Company's  obligations  and,
accordingly, are restricted as to withdrawal or usage. As of December 31, 2020 and 2019 the Company held $3.2 million and $2.9 million, respectively, in
cash  and  investments  in  trust  for  reinsurance  obligations,  of  which  $0.2  million  and  $0.3  million,  respectively,  represented  restricted  cash  and  cash
equivalents.

Short-Term Investments

The Company considers all liquid investments with maturities of between three and twelve months, as measured from the date of purchase, to be short-term
investments.

Investment Securities

The Company's investments in fixed maturity securities and short-term investments are classified as available-for-sale (AFS) and are reported at fair value
with  unrealized  gains  and  losses  excluded  from  earnings  and  reported  as  a  separate  component  of  stockholders'  equity,  net  of  deferred  taxes,  in
Accumulated other comprehensive income on the Company's Consolidated Balance Sheets.

Beginning in 2018, with the adoption of ASU 2016-01, Financial Instruments - Overall (Subtopic 825-10), the Company's investments in equity securities
at fair value are no longer classified as AFS and changes in fair value are included in Net realized and unrealized gains (losses) on investments on the
Company's Consolidated Statements of Comprehensive Income. Additionally, ASU 2016-01 also removed the impairment assessment for equity securities
at fair value. Prior to adoption of this standard, when, in the opinion of management, a decline in the fair value of an equity security below its cost was
considered  to  be  "other-than-temporary,"  the  equity  security's  cost  was  written  down  to  its  fair  value  at  the  time  the  other-than-temporary  decline  was
identified. The Company's investment in FHLB stock is presented within Equity securities at cost on the Company's Consolidated Balance Sheets.

The Company's investments in other invested assets are reported at either net asset value or fair value and changes in the value of these investments are
included in Net realized and unrealized gains (losses) on investments on the Company's Consolidated Statements of Comprehensive Income.

Beginning in 2020, with the adoption of ASU 2016-13, Financial Instruments - Credit Losses (Topic 326), the Company's investments in fixed maturity
securities are presented net of an allowance for expected credit losses. The Company first assesses whether it intends to sell, or it is more likely than not
that it will be required to sell, the security before recovery of its amortized cost basis. If either of the criteria is met, the security's amortized cost basis is
written down to its fair value. For AFS debt securities that do not meet either criteria, the Company evaluates whether the decline in fair value has resulted
from credit losses or other factors. In making this assessment, management considers the extent to which fair value is less than amortized cost, any changes
to  the  rating  of  the  security  by  a  rating  agency,  and  adverse  conditions  specifically  related  to  the  security,  among  other  factors.  The  changes  in  the
Company's allowance for expected credit losses on investments are included in Net realized and unrealized gains (losses) on investments on the Company's
Consolidated Statements of Comprehensive Income (see Note 6).

Prior  to  adoption  of  ASU  2016-13,  Financial  Instruments  -  Credit  Losses  (Topic  326),  the  determination  of  an  other-than-temporary  decline  for  fixed
maturity  securities  and  other  invested  assets  included,  in  addition  to  other  relevant  factors,  a  presumption  that  if  the  market  value  was  below  cost  by  a
significant amount for a period of time, a bifurcation of the write-down may be necessary based on the portion of the loss that was deemed to be a "credit
loss", which was considered a realized loss, and the portion that was deemed to be an "other than credit loss", which was considered to be an unrealized
loss. If management had the intent to sell the security or more likely than not would be required to sell the security before its anticipated recovery, the
investment  was  written  down  to  its  fair  value  and  the  entire  impairment  was  recorded  as  a  realized  loss  in  the  Company's  Consolidated  Statements  of
Comprehensive Income. If management did not have the intent to sell or would

64

not be required to sell the security but did not expect to recover the amortized cost or cost basis of the security, the amount of the other-than-temporary
impairment was bifurcated (see Note 5).

Investment income consists primarily of interest and dividends generated by investment securities. Interest is recorded as earned on an accrual basis and
dividends are recorded as earned at the ex-dividend date. Interest income on mortgage-backed and asset-backed securities is determined using the effective-
yield method based on estimated principal repayments. Mortgage-backed securities are adjusted for the effects of changes in prepayment assumptions on
the related accretion of discount or amortization of premium of such securities using the retrospective method.

Realized gains and losses on investments are determined on a specific-identification basis.

Recognition of Revenue and Expense

Revenue Recognition

Premiums written are recognized as revenues, net of any applicable underlying reinsurance coverage, and are earned over the term of the related policy. At
the end of the policy term, payroll-based premium audits are performed on substantially all policyholder accounts to determine the actual amount of net
premiums  earned  for  that  policy  year.  Earned  but  unbilled  premiums  include  estimated  future  audit  premiums  based  on  the  Company's  historical
experience.  These  estimates  are  subject  to  changes  in  policyholders'  payrolls,  economic  conditions,  and  seasonality,  and  are  continually  reviewed  and
adjusted as experience develops or new information becomes known. Any such adjustments are included in current operations; however, they are partially
offset by the resulting changes in losses and LAE, commission expenses, and premium taxes. The Company's premiums receivable on its Consolidated
Balance  Sheets  included  $2.3  million  and  $37.3  million  of  additional  premiums  expected  to  be  received  from  policyholders  for  premium  audits  at
December 31, 2020 and 2019, respectively.

The Company establishes an allowance for expected credit losses (see Note 6) on its premiums receivable through a charge included in underwriting and
general  and  administrative  expenses  in  its  Consolidated  Statements  of  Comprehensive  Income.  This  allowance  for  expected  credit  losses  is  determined
based  on  estimates  (collectability  and  historical  payment  patterns)  and  assumptions  to  project  future  experience.  After  all  collection  efforts  have  been
exhausted, the Company reduces the allowance for expected credit losses for write-offs of premiums receivable that have been deemed uncollectible. The
Company's allowance for expected credit losses was $10.8 million and $4.6 million at December 31, 2020 and 2019, respectively. The Company had write
offs, net of recoveries of amounts previously written off, of $6.8 million, $10.5 million, and $8.2 million for the years ended December 31, 2020, 2019, and
2018, respectively.

Deferred Policy Acquisition Costs

Policy acquisition costs, those costs that relate directly to the successful acquisition of new or renewal insurance contracts, including underwriting, policy
issuance  and  processing,  medical  and  inspection,  sales  force  contract  selling  and  commissions  are  deferred  and  amortized  as  the  related  premiums  are
earned. Amortization of deferred policy acquisition costs for the years ended December 31, 2020, 2019, and 2018, was $97.5 million, $107.7 million, and
$112.0 million, respectively.

If the sum of a policy's expected losses and LAE and deferred policy acquisition costs exceeds the related unearned premiums and projected investment
income, a premium deficiency is determined to exist. In this event, deferred policy acquisition costs are immediately expensed to the extent necessary to
eliminate the premium deficiency. If the premium deficiency exceeds deferred acquisition costs, a liability is accrued for the excess deficiency. There were
no premium deficiency adjustments recognized during the years ended December 31, 2020, 2019, and 2018.

Unpaid Loss and LAE Reserves

Unpaid  loss  and  LAE  reserves  represent  management's  best  estimate  of  the  ultimate  net  cost  of  all  reported  and  unreported  losses  incurred  for  the
applicable periods, less payments made. The estimated reserves for losses and LAE include the accumulation of estimates for all claims reported prior to
the balance sheet date, estimates of claims incurred but not reported, and estimates of expenses for investigating and adjusting all incurred and unadjusted
claims (based on projections of relevant historical data). Amounts reported are subject to the impact of future changes in economic, regulatory and social
conditions. Management believes that, subject to the inherent variability in any such estimate, the reserves are within a reasonable and acceptable range of
adequacy. Estimates for claims prior to the balance sheet date are continually monitored and reviewed, and as settlements are made or reserves adjusted, the
differences are reported in current operations. Salvage and subrogation recoveries are estimated based on a review of the level of historical salvage and
subrogation recoveries.

Reinsurance

In the ordinary course of business, the Company purchases excess of loss reinsurance in order to protect it against the impact of large and/or catastrophic
losses. Additionally, the Company is a party to the LPT Agreement (see Note 10). These reinsurance arrangements reduce the Company's exposure to such
losses since its reinsurers are liable to the Company to the extent of the

65

reinsurance protection provided. However, the Company remains liable for all losses it incurs to the extent that any reinsurer is unable or unwilling to make
timely payments under its reinsurance agreements.

Balances  due  from  reinsurers  on  unpaid  losses,  including  an  estimate  of  such  recoverables  related  to  reserves  for  incurred  but  not  reported  losses,  are
reported as reinsurance recoverables on the Company's Consolidated Balance Sheets. Reinsurance recoverables on paid losses represent amounts currently
due  from  reinsurers.  Reinsurance  recoverables  on  unpaid  losses  represent  amounts  that  will  be  collectible  from  reinsurers  once  the  losses  are  paid.
Reinsurance recoverables on unpaid losses and LAE amounted to $496.6 million and $532.5 million at December 31, 2020 and 2019, respectively.

Beginning  in  2020,  with  the  adoption  of  ASU 2016-13,  the  Company's  reinsurance  recoverables  are  presented  net  of  an  allowance  for  expected  credit
losses. The changes in the Company's allowance for expected credit losses are included in underwriting and general and administrative expenses on the
Company's Consolidated Statements of Comprehensive Income (see Note 6). This allowance for expected credit losses is determined based on historical
information, financial strength of reinsurers, collateralization amounts and ratings to determine the appropriateness of the allowance.

Ceded  reinsurance  premiums  are  accounted  for  on  a  basis  consistent  with  those  used  in  accounting  for  the  underlying  premiums,  and  are  reported  as
reductions to arrive at net premiums written and earned.

Ceded  losses  and  LAE  are  also  accounted  for  on  a  basis  consistent  with  those  used  in  accounting  for  the  original  policies  issued  and  the  terms  of  the
relevant reinsurance agreement, and are recorded as reductions to losses and LAE incurred.

Pursuant  to  the  LPT  Agreement,  LAE  is  deemed  to  be  7%  of  total  losses  paid  and  is  payable  to  the  Company  as  compensation  for  management  of  the
claims under the LPT Agreement. The Deferred Gain is amortized using the recovery method, whereby the amortization is determined by the proportion of
actual  reinsurance  recoveries  to  total  estimated  recoveries  through  the  life  of  the  LPT  Agreement,  and  is  recorded  in  losses  and  LAE  incurred  in  the
Company's Consolidated Statements of Comprehensive Income. Any adjustment to the estimated loss and LAE reserves ceded under the LPT Agreement
results in a cumulative adjustment to the Deferred Gain, which is also recognized in losses and LAE incurred in the Company's Consolidated Statements of
Comprehensive Income, such that the Deferred Gain reflects the balance that would have existed had the revised reserves been recognized at the inception
of the LPT Agreement (LPT Reserve Adjustment).

Additionally, the Company is entitled to receive a contingent profit commission under the LPT Agreement. The contingent profit commission is equal to
30% of the favorable difference between actual paid losses and LAE and expected paid losses and LAE as established in the LPT Agreement based on
losses  paid  through  June  30,  2024.  The  contingent  profit  commission  is  paid  every  five  years  beginning  June  30,  2004  for  the  first  25  years  of  the
agreement.  The  Company  could  be  required  to  return  any  previously  received  contingent  profit  commission,  plus  interest,  in  the  event  of  unfavorable
differences through June 30, 2024. The Company records an estimate of contingent profit commission on its Consolidated Balance Sheets as Contingent
commission  receivable–LPT  Agreement  and  a  corresponding  liability  is  recorded  as  Deferred  reinsurance  gain–LPT  Agreement.  The  Contingent
commission receivable–LPT Agreement is reduced as amounts are received from participating reinsurers. In 2019, the Company received $19.1 million in
cash related to the contingent profit commission. The Deferred reinsurance gain–LPT Agreement is amortized using the recovery method. The amortization
of  the  contingent  profit  commission  is  determined  by  the  proportion  of  actual  reinsurance  recoveries  to  total  estimated  recoveries  over  the  life  of  the
contingent  profit  commission  (through  June  30,  2024),  and  is  recorded  in  losses  and  LAE  incurred  in  the  Company's  Consolidated  Statements  of
Comprehensive Income. Any adjustment to the contingent profit commission under the LPT Agreement results in a cumulative adjustment to the Deferred
Gain, which is also recognized in losses and LAE incurred in the Company's Consolidated Statements of Comprehensive Income, such that the Deferred
Gain reflects the balance that would have existed had the revised contingent profit commission been recognized at the inception of the LPT Agreement
(LPT Contingent Commission Adjustment).

Property and Equipment

Property  and  equipment  are  stated  at  cost  less  accumulated  depreciation  (see  Note  7).  Expenditures  for  maintenance  and  repairs  are  charged  against
operations as incurred.

Electronic  data  processing  equipment,  software,  furniture  and  equipment,  and  automobiles  are  depreciated  using  the  straight-line  method  over  three  to
seven years. Leasehold improvements are also carried at cost less accumulated amortization. The Company amortizes leasehold improvements using the
straight-line method over the lesser of the useful life of the asset or the remaining original lease term, excluding options or renewal periods. Leasehold
improvements are generally amortized over three to eight years.

Cloud Computing Arrangements

The Company capitalizes software license fees and implementation costs associated with hosting arrangements that are service contracts. These amounts
are  included  in  Cloud  computing  arrangements  on  the  Company's  Consolidated  Balance  Sheets.  Amortization  of  the  software  license  fees  is  calculated
using the straight-line method over the term of the service contract or

66

based on the expected utilization of the asset. Amortization of the implementation costs are calculated using the straight-line method based on the term of
the service contract and commence once the module or component is ready for its intended use, regardless of whether the hosted software has been placed
into service, and will be recognized over the remaining life of the service contract.

Operating leases

The Company determines if an arrangement is a lease at the inception of the transaction. Leased office property meets the definition of operating leases
under  ASC  842  and  is  presented  as  a  right-of-use  asset  (ROU  asset)  and  lease  liability  on  the  Company's  Consolidated  Balance  Sheets.  ROU  assets
represent  the  right  to  use  an  underlying  asset  for  the  lease  payments  arising  from  the  lease  transaction.  Operating  lease  ROU  assets  and  liabilities  are
recognized at the commencement date based on the present value of the lease payments over the lease term. The Company uses collateralized incremental
borrowing rates to determine the present value of lease payments. The ROU assets also include lease payments less any lease incentives within a lease
agreement. The Company's lease terms may include options to extend or terminate a lease. Lease expense for lease payments is recognized on a straight-
line basis over the lease term.

The  Company  elected  the  practical  expedients  in  ASU  2018-11,  Leases  (Topic  842):  Targeted  Improvements  and  ASU  2016-02,  Leases  (Topic  842),
allowing it to apply provisions of the new guidance at the date of adoption without adjusting comparative periods presented (see Note 12).

Finance Leases

Leased property and equipment meeting finance lease criteria are capitalized at the lower of the present value of the related lease payments or the fair value
of  the  leased  asset  at  the  inception  of  the  lease.  Financing  leases  for  automobiles  are  included  in  property  and  equipment  in  other  liabilities  on  the
Company's Consolidated Balance Sheets. Amortization is calculated using the straight-line method based on the term of the lease and is included in the
depreciation expense of property and equipment. See Note 12 for additional disclosures related to finance leases.

Income Taxes

The Company accounts for income taxes under the asset and liability method, which requires the recognition of deferred tax assets and liabilities for the
expected future tax consequences of events that have been included in the Company's financial statements. Under this method, the Company determines
deferred tax assets and liabilities on the basis of the differences between the financial statement and tax bases of assets and liabilities by using enacted tax
rates in effect for the year in which the differences are expected to reverse. As of December 22, 2017, the date that the Tax Cuts and Jobs Act was enacted
(Enactment), the effect of the change in tax rates on the Company's deferred tax assets and liabilities was recognized in income and created stranded tax
effects within accumulated other comprehensive income that did not reflect the newly enacted tax rate. The Company reclassified the net tax effects from
Accumulated other comprehensive income, net of tax, to Retained earnings as of the date of Enactment.

The Company records uncertain tax positions in accordance with ASC 740, Income Taxes, on the basis of a two-step process. Recognition (Step 1) occurs
when  the  Company  concludes  that  a  tax  position,  based  solely  on  its  technical  merits,  is  more  likely  than  not  to  be  sustained  upon  examination.
Measurement (Step 2) is addressed only if Step 1 has been satisfied. Under Step 2, the tax benefit is measured as the largest amount of benefit, determined
on a cumulative probability basis, that is more likely than not to be realized upon ultimate settlement.

The Company recognizes deferred tax assets when it determines that such assets are more likely than not to be realized in future periods. In making such a
determination, the Company considers all available positive and negative evidence, including future reversals of existing taxable temporary differences,
tax-planning strategies, projected future taxable income, projected future tax rates, and results of recent operations. If the Company determines that it is not
more likely than not that it could realize its deferred tax assets in future periods, it would establish a deferred tax asset valuation allowance that would
increase the Company's provision for income taxes. If the Company determines that it would be able to realize its deferred tax assets in the future in excess
of its net recorded amount, the Company would make an adjustment to the deferred tax asset valuation allowance, which would reduce the provision for
income taxes.

Credit Risk

Financial instruments that potentially subject the Company to concentrations of credit risk are primarily cash and cash equivalents (including restricted cash
equivalents), short-term investments, investment securities, premiums receivable, and reinsurance recoverable balances.

The Company's cash equivalents and short-term investments include investments in money market securities and securities backed by the U.S. government.
The Company's investment securities are diversified throughout many industries and geographic regions and include investments in U.S. government and
U.S. government-sponsored enterprises. The Company believes that it has no significant concentrations of credit risk from a single issue or issuer within its
cash equivalents, short-

67

term investments and investment securities other than concentrations in U.S. government and U.S. government-sponsored enterprises.

The Company's premiums receivable are generally diversified due to the large number of entities composing the Company's policyholder base and their
dispersion across many different industries.

The Company monitors the financial condition of its reinsurers to minimize its exposure to significant losses from reinsurer insolvencies. The Company
also obtains collateral from its reinsurers in order to mitigate the risks related to insolvencies. At December 31, 2020, $2.2 million was held as collateral by
cash or letters of credit for the Company's reinsurance recoverables and an additional $369.1 million was in trust accounts for reinsurance recoverables
specifically related to the LPT Agreement.

Fair Value of Financial Instruments

The  fair  values  of  the  Company's  financial  instruments  have  been  determined  using  available  market  information  and  other  appropriate  valuation
methodologies. Judgment is required in developing fair value estimates where quoted market prices are not available. Accordingly, these estimates are not
necessarily  indicative  of  the  amounts  that  could  be  realized  in  a  current  market  exchange.  The  use  of  different  market  assumptions  or  estimating
methodologies may have an effect on the estimated fair value amounts.

The following methods and assumptions were used by the Company in estimating the fair value of its financial instruments:

Cash  and  cash  equivalents,  short-term  investments,  premiums  receivable,  accounts  payable  and  accrued  expenses,  and  other  liabilities.  The  carrying
amounts for each of these financial instruments as reported in the Company's Consolidated Balance Sheets approximate their fair values.

Investment securities. The Company's investment securities are predominantly valued on the basis of actual market transactions or observable inputs. A
small portion of the Company's investment securities are valued on the basis of pricing models with significant unobservable inputs or nonbinding broker
quotes. See Note 4.

Goodwill and Other Intangible Assets

The Company formally tests for impairment of goodwill and intangible assets in the fourth quarter of each year. At the end of each quarter, management
considers the results of the previous analysis as well as any recent developments that may constitute triggering events requiring the impairment analysis of
goodwill and other intangible assets to be updated. During 2020 the Company’s fair value, as measured by its market capitalization, decreased significantly
as a result of investor concerns of the potential adverse effects of the COVID-19 pandemic on our business. Nonetheless, the Company has assessed the
effects  of  current  economic  conditions  on  the  Company's  financial  condition  and  results  of  operations  and  changes  in  the  Company's  fair  value  and
determined that there were no impairments of these assets as of December 31, 2020 and 2019.

Intangible assets related to state licenses are not subject to amortization. Intangibles related to insurance relationships were amortized in proportion to the
expected period of benefit and were fully amortized as of December 31, 2020.

The gross carrying value, accumulated amortization, and net carrying value for the Company's intangible assets, by major class, as of December 31, were
as follows:

Gross
Carrying
Value

2020

Accumulated
Amortization

Net
Carrying
Value

Gross
Carrying
Value

2019

Accumulated
Amortization

Net
Carrying
Value

State licenses
Insurance relationships
Other

Total

$

$

13.5  $
9.4  $
0.1 
23.0  $

—  $

(9.4)
— 
(9.4) $

(in millions)
13.5  $
— 
0.1 
13.6  $

13.5  $
9.4  $
0.1 
23.0  $

—  $

(9.4)
— 
(9.4) $

13.5 
— 
0.1 
13.6 

During the year ended December 31, 2018, the Company recognized $0.2 million in amortization expense associated with its intangible assets. There was
no amortization expense in 2020 or 2019. These amortization expenses are included in the Company's Consolidated Statements of Comprehensive Income
in underwriting and general and administrative expenses.

Stock-Based Compensation

The  Company  provides  stock-based  compensation  to  its  directors  and  certain  of  its  employees,  which  is  recognized  in  its  Consolidated  Statements  of
Comprehensive Income based on estimated grant date fair values over the relevant service period (see Note 14).

68

3. New Accounting Standards

Recently Issued Accounting Standards

In October 2020, the Financial Accounting Standards Board (FASB) issued Accounting Standards Update (ASU) 2020-10, Codification Improvements. This
update  ensures  all  disclosure  guidance  that  requires  or  provides  an  option  for  an  entity  to  provide  notes  to  the  financial  statements  is  included  in  the
Disclosure  Section  (Section  50)  of  the  Codification.  This  update  also  provides  various  codification  improvements  in  which  the  original  guidance  was
unclear. This update becomes effective for annual periods beginning after December 15, 2020 and early adoption is permitted for any annual or interim
period for which financial statements have not been issued. The Company has determined that the impact of this new standard will not be material to its
consolidated financial condition and results of operations.

In  October  2020,  the  FASB  issued  ASU 2020-08,  Codification  Improvements  to  Subtopic  310-20,  Receivable-Nonrefundable  fees  and  other  costs.  The
amendments in that Update shortened the amortization period for certain purchased callable debt securities held at a premium by requiring that entities
amortize the premium associated with those callable debt securities within the scope of paragraph 310-20-25-33 to the earliest call date. The amendments
affect  the  guidance  in  Accounting  Standards  Update  No.  2017-08,  receivables—Nonrefundable  Fees  and  Other  Costs  (Subtopic  310-20):  Premium
Amortization on Purchased Callable Debt Securities. The amendments is this update become effective for fiscal years, and interim periods within those
fiscal years beginning after December 15, 2020. Early adoption is not permitted. The Company does not expect that the adoption of this update will have a
material impact on its consolidated financial condition or results of operations.

In March 2020, the FASB issued ASU 2020-04, Reference Rate Reform (Topic 848). This update provides optional transition guidance to ease the potential
accounting burden associated with transitioning away from the London Interbank Offered Rate (LIBOR), with optional expedients and exceptions related
to the application of US GAAP to contracts, hedging relationships and other transactions affected by reference rate reform. Companies can apply this ASU
immediately, but early adoption is only available through December 31, 2022 when the ASU becomes effective. The Company is evaluating the impact of
LIBOR on its existing contracts and investments, but does not expect that this update will have a material impact on its consolidated financial condition or
results of operations.

In December 2019, the FASB issued ASU 2019-12, Income Taxes (Topic 740). This update simplifies the accounting for income taxes within Accounting
Standards Codification (ASC) topic 740 by removing certain exceptions and clarifies existing guidance. The Company has determined that the impact of
this new standard will not be material to its consolidated financial condition and results of operations.

Recently Adopted Accounting Standards

In April 2019, the FASB issued ASU 2019-04, Codification Improvements to Topic 326, Financial Instruments - Credit Losses, Topic 815, Derivatives and
Hedging, and Topic 825, Financial Instruments. The amendments in this update represent changes to clarify, correct errors in, or improve the codification
within  various  ASC  topics.  The  Company  adopted  the  updates  related  to  Topic  815  when  it  adopted  ASU 2016-13.  The  Company  determined  that  the
impact of these improvements was not material to its consolidated financial condition and results of operations.

In August 2018, the FASB issued ASU 2018-13, Fair Value Measurement (Topic 820): Disclosure Framework - Changes to the Disclosure Requirements
for Fair Value Measurement. This update removes the disclosure requirements for the amounts of and the reasons for transfers between Level 1 and Level 2
and disclosure of the policy for timing of transfers between levels. This update also removes disclosure requirements for the valuation processes for Level 3
fair value measurements. Additionally, this update adds disclosure requirements for the changes in unrealized gains and losses for recurring Level 3 fair
value  measurements  and  quantitative  information  for  certain  unobservable  inputs  in  Level  3  fair  value  measurements.  Additionally,  in  March  2020,  the
FASB issued ASU 2020-03, Codification Improvements to Financial Instruments. This  update  provided  clarification  and  eliminated  inconsistencies  on  a
variety of topics within the codification. The Company adopted the applicable standards and there was no impact on its consolidated financial condition
and results of operations.

In  January  2017,  the  FASB  issued  ASU  2017-04,  Intangibles-Goodwill  and  Other  (Topic  350).  This  update  simplifies  the  measurement  of  goodwill  by
eliminating the performance of Step 2 in the goodwill impairment testing. This update allows the testing to be performed by comparing the fair value of a
reporting  unit  with  its  carrying  amount  and  recognizing  an  impairment  charge  when  the  carrying  amount  exceeds  fair  value.  Additionally,  this  update
eliminates  the  requirements  of  any  reporting  unit  with  a  zero  or  negative  carrying  value  to  perform  Step  2,  but  requires  disclosure  of  the  amount  of
goodwill allocated to a reporting unit with zero or negative carrying amount of net assets. The Company adopted this standard and there was no impact on
its consolidated financial condition and results of operations.

In  June  2016,  the  FASB  issued  ASU  2016-13,  Financial  Instruments  -  Credit  Losses  (Topic  326).  This  update  replaces  the  incurred  loss  impairment
methodology  for  recognizing  credit  losses  on  financial  instruments  with  a  methodology  that  reflects  an  entity's  current  estimate  of  all  expected  credit
losses.  This  update  requires  financial  assets  (including  receivables  and  reinsurance  recoverables)  measured  at  amortized  cost  to  be  presented  net  of  an
allowance for credit losses. Additionally, this

69

update requires credit losses on available-for-sale fixed maturity securities to be presented as an allowance rather than as a write-down, allowing an entity
to also record reversals of credit losses in current period net income. This update is effective for fiscal years beginning after December 15, 2019, including
interim  periods  within  those  fiscal  years.  Additionally,  in  December  2018,  the  FASB  issued  ASU  2018-19,  Codification  Improvements  to  Topic  326,
Financial  Instruments  -  Credit  Losses.  This  update  provides  clarification  on  the  effective  and  transition  dates  and  the  exclusion  of  operating  lease
receivables from Topic 326. In May 2019, the FASB issued ASU 2019-05, Financial Instruments - Credit Losses (Topic 326): Targeted Transition Relief.
This update adds optional transition relief for entities to elect the fair value option for certain financial assets previously measured at amortized cost basis to
increase comparability of similar financial assets. In December 2019, the FASB issued ASU 2019-11, Codification Improvements to Topic 326, Financial
Instruments - Credit Losses which provides clarification on certain aspects of the guidance in ASC 326 including purchased credit-deteriorated financial
assets, transition relief for troubled debt restructurings, disclosure relief for accrued interest receivables and allows a practical expedient for financial assets
secured  by  collateral  maintenance  provisions.  The  Company  adopted  these  standards  on  January  1,  2020  and  did  not  make  any  opening  balance  sheet
adjustments due to the immaterial amounts. See Note 6 regarding the impact of this adoption on the Company's consolidated financial condition and results
of operations.

4. Valuation of Financial Instruments

Financial Instruments Carried at Fair Value

The carrying value and the estimated fair value of the Company's financial instruments at fair value were as follows as of December 31:

Financial assets
Total investments at fair value (Note 5)
Cash and cash equivalents
Restricted cash and cash equivalents

2020

2019

Carrying Value

Estimated Fair
Value

Carrying Value

Estimated Fair
Value

$

2,714.3  $
160.4 
0.2 

(in millions)

2,714.3  $
160.4 
0.2 

2,742.6  $
154.9 
0.3 

2,742.6 
154.9 
0.3 

Assets and liabilities recorded at fair value on the Company's Consolidated Balance Sheets are categorized based upon the levels of judgment associated
with the inputs used to measure their fair value. Level inputs are defined as follows:

•

•

•

Level 1 - Inputs are unadjusted quoted market prices for identical assets or liabilities in active markets at the measurement date.

Level  2  -  Inputs  other  than  Level  1  prices  that  are  observable  for  similar  assets  or  liabilities  through  corroboration  with  market  data  at  the
measurement date.

Level 3 - Inputs that are unobservable that reflect management's best estimate of what willing market participants would use in pricing the assets
or liabilities at the measurement date.

The  Company  uses  third  party  pricing  services  to  assist  with  its  investment  accounting  function.  The  ultimate  pricing  source  varies  depending  on  the
investment security and pricing service used, but investment securities valued on the basis of observable inputs (Levels 1 and 2) are generally assigned
values on the basis of actual transactions. Securities valued on the basis of pricing models with significant unobservable inputs or nonbinding broker quotes
are  classified  as  Level  3.  The  Company  performs  quarterly  analyses  on  the  prices  it  receives  from  third  parties  to  determine  whether  the  prices  are
reasonable estimates of fair value, including confirming the fair values of these securities through observable market prices using an alternative pricing
source,  as  it  is  ultimately  management's  responsibility  to  ensure  that  the  fair  values  reflected  in  the  Company's  consolidated  financial  statements  are
appropriate. If differences are noted in these analyses, the Company may obtain additional information from other pricing services to validate the quoted
price.

The Company bases all of its estimates of fair value for assets on the bid price, when available, as it represents what a third-party market participant would
be willing to pay in an arm's length transaction.

For  securities  not  actively  traded,  third  party  pricing  services  may  use  quoted  market  prices  of  similar  instruments  or  discounted  cash  flow  analyses,
incorporating inputs that are currently observable in the markets for similar securities. Inputs that are often used in the valuation methodologies include, but
are  not  limited  to,  broker  quotes,  benchmark  yields,  credit  spreads,  default  rates,  and  prepayment  speeds.  There  were  no  material  adjustments  to  the
valuation methodology utilized by third party pricing services as of December 31, 2020 and 2019.

These methods of valuation will only produce an estimate of fair value if there is objectively verifiable information to produce a valuation. If objectively
verifiable information is not available, the Company would be required to produce an estimate of fair value using some of the same methodologies, making
assumptions for market-based inputs that are unavailable.

70

The following table presents the Company's investments at fair value and the corresponding fair value measurements.

Fixed maturity securities

U.S. Treasuries
U.S. Agencies
States and municipalities
Corporate securities
Residential mortgage-backed securities
Commercial mortgage-backed securities
Asset-backed securities
Collateralized loan obligations
Foreign government securities
Other securities

Total fixed maturity securities
Equity securities at fair value
Industrial and miscellaneous
Other

Total equity securities at fair value

Short-term investments

Total investments at fair value

Financial Instruments Carried at Cost

December 31, 2020
Level 2

Level 1

Level 3

Level 1

(in millions)

December 31, 2019
Level 2

Level 3

$

$

$

$

$

$

—  $
— 
— 
— 
— 
— 
— 
— 
— 
— 
—  $

179.1  $
29.4 
208.5  $

4.0  $

78.3  $
3.1 
482.7 
1,046.4 
461.0 
102.4 
42.6 
83.6 
8.2 
170.9 
2,479.2  $

—  $
— 
—  $

22.6  $

212.5  $

2,501.8  $

—  $
— 
— 
— 
— 
— 
— 
— 
— 
— 
—  $

—  $
— 
—  $

—  $

—  $

—  $
— 
— 
— 
— 
— 
— 
— 
— 
— 
—  $

216.4  $
40.3 
256.7  $

—  $

85.6  $
2.9 
484.5 
1,079.0 
480.4 
110.6 
61.2 
— 
— 
181.7 
2,485.9  $

—  $
— 
—  $

—  $

256.7  $

2,485.9  $

— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 

— 
— 
— 

— 

— 

EICN,  ECIC,  EPIC,  and  EAC  are  members  of  the  Federal  Home  Loan  Bank  of  San  Francisco  (FHLB).  Members are required to purchase stock in the
FHLB in addition to maintaining collateral deposits that back any funds advanced. The Company's investment in FHLB stock is recorded at cost, which
approximates fair value, as purchases and sales of these securities are at par value with the issuer. FHLB stock is considered a restricted security and is
periodically evaluated by the Company for impairment based on the ultimate recovery of par value.

The Company also has investments in convertible preferred shares of real estate investment trusts which are carried at cost and approximate fair value.

Financial Instruments Carried at Net Asset Value (NAV)

The  Company  has  investments  in  private  equity  limited  partnership  interests  that  are  included  in  Other  invested  assets  on  the  Company's  Consolidated
Balance  Sheets.  These  investments  do  not  have  readily  determinable  fair  values  and  are  carried  at  NAV  and  therefore  are  excluded  from  the  fair  value
hierarchy. The Company initially estimates the value of these investments using the transaction price. In subsequent periods, the Company measures these
investments using NAV per share provided quarterly by the general partner, based on financial statements that are audited annually. The Company performs
certain control procedures to validate the appropriateness of using NAV as a measurement. These investments are generally not redeemable by the investees
and  cannot  be  sold  without  approval  of  the  general  partner.  These  investments  have  a  fund  term  of  10  to  12  years,  subject  to  two  or  three  one  year
extensions at the general partner's discretion. The Company will receive distributions of proceeds from dividends and interest from fund investments, as
well as from the disposition of a fund investment, or a portion thereof. The Company expects these distributions from time-to-time during the full course of
the fund term. As of December 31, 2020 and 2019, the Company had unfunded commitments to these private equity limited partnerships totaling $63.8
million and $41.6 million, respectively.

Additionally, certain cash equivalents, principally money market securities, are measured using NAV, which approximates fair value.

The following table presents cash and investments carried at NAV on the Company's Consolidated Balance Sheets.

Cash equivalents measured at NAV
Other invested assets carried at NAV

December 31, 2020

December 31, 2019

58.7 
16.2 

14.4 
9.1 

71

5. Investments

The amortized cost, gross unrealized gains, gross unrealized losses, and estimated fair value of the Company's AFS investments were as follows:

At December 31, 2020
Fixed maturity securities

U.S. Treasuries
U.S. Agencies
States and municipalities
Corporate securities
Residential mortgage-backed securities
Commercial mortgage-backed securities
Asset-backed securities
Collateralized loan obligations
Foreign government securities
Other securities

(1)

Total fixed maturity securities
Short-term investments

Total AFS investments

At December 31, 2019
Fixed maturity securities
U.S. Treasuries
U.S. Agencies
States and municipalities
Corporate securities
Residential mortgage-backed securities
Commercial mortgage-backed securities
Asset-backed securities
Other securities

(1)

Total fixed maturity securities

Total AFS investments

Amortized
Cost

Gross
Unrealized
Gains

Gross
Unrealized
Losses

(in millions)

Estimated
Fair Value

$

$

$

$

74.3  $
2.8 
449.4 
963.5 
444.6 
94.7 
42.0 
84.4 
8.0 
169.9 
2,333.6 
26.5 
2,360.1  $

83.7  $
2.8 
458.2 
1,038.6 
471.7 
107.4 
60.4 
180.5 
2,403.3 
2,403.3  $

4.0  $
0.3 
33.3 
83.2 
16.7 
7.8 
0.9 
— 
0.2 
1.5 
147.9 
0.1 
148.0  $

1.9  $
0.1 
26.3 
40.4 
9.4 
3.2 
0.9 
1.6 
83.8 
83.8  $

—  $
— 
— 
(0.3)
(0.3)
(0.1)
(0.3)
(0.8)
— 
(0.5)
(2.3)
— 
(2.3) $

—  $
— 
— 
— 
(0.7)
— 
(0.1)
(0.4)
(1.2)
(1.2) $

78.3 
3.1 
482.7 
1,046.4 
461.0 
102.4 
42.6 
83.6 
8.2 
170.9 
2,479.2 
26.6 
2,505.8 

85.6 
2.9 
484.5 
1,079.0 
480.4 
110.6 
61.2 
181.7 
2,485.9 
2,485.9 

(1) Other securities within fixed maturity securities consist of bank loans, which are classified as AFS and reported at fair value.

The cost and estimated fair value of the Company's equity securities recorded at fair value at December 31, 2020 and 2019 were as follows:

At December 31, 2020
Equity securities at fair value
Industrial and miscellaneous
Other

Total equity securities at fair value

At December 31, 2019
Equity securities at fair value
Industrial and miscellaneous
Other

Total equity securities at fair value

72

Cost

Estimated Fair
Value

(in millions)

$

$

$

$

94.1  $
18.3 
112.4  $

129.1  $
26.5 
155.6  $

179.1 
29.4 
208.5 

216.4 
40.3 
256.7 

 
 
 
 
The  Company  had  Other  invested  assets  totaling  $36.2  million  and  $29.1  million  at  December  31,  2020  and  2019,  respectively.  These  investments
consisted  of:  (i)  private  equity  limited  partnerships  that  totaled  $16.2  million  and  $9.1  million  (initial  cost  of  $16.8  million  and  $8.4  million)  at
December 31, 2020 and 2019, respectively, which are carried at NAV based on information provided by the general partner; and (ii) convertible preferred
shares of real estate investment trusts that totaled $20.0 million at each December 31, 2020 and 2019, which are carried at cost and approximate fair value.
These investments are non-redeemable until conversion and are periodically evaluated by the Company for impairment based on the ultimate recovery of
the  investment.  Changes  in  the  value  of  these  investments  are  recorded  through  Net  realized  and  unrealized  gains  and  losses  on  the  Company's
Consolidated Statements of Comprehensive Income.

The amortized cost and estimated fair value of the Company's fixed maturity securities at December 31, 2020, by contractual maturity, are shown below.
Expected  maturities  differ  from  contractual  maturities  because  borrowers  may  have  the  right  to  call  or  prepay  obligations  with  or  without  call  or
prepayment penalties.

Due in one year or less
Due after one year through five years
Due after five years through ten years
Due after ten years
Mortgage and asset-backed securities

Total

Amortized Cost

Estimated Fair
Value

$

$

(in millions)
127.1  $
665.5 
759.1 
116.2 
665.7 
2,333.6  $

128.8 
707.8 
829.6 
123.4 
689.6 
2,479.2 

The following is a summary of AFS investments that have been in a continuous unrealized loss position for less than 12 months and those that have been in
a continuous unrealized loss position for 12 months or greater as of December 31, 2020 and 2019.

Less than 12 months:

Fixed maturity securities
Corporate securities
Residential mortgage-backed securities
Commercial mortgage-backed securities
Asset-backed securities
Collateralized loan obligations
Other securities
Total fixed maturity securities

Total less than 12 months

12 months or greater:

Fixed maturity securities
Residential mortgage-backed securities
Other securities
Total fixed maturity securities

Total 12 months or greater

December 31, 2020
Gross
Unrealized
Losses

Estimated
Fair Value

December 31, 2019
Gross
Unrealized
Losses

Number of
Issues

Number of
Issues
(dollars in millions)

Estimated
Fair Value

$

$

$

$

9.7  $

47.4 
5.5 
7.8 
74.6 
60.4 
205.4 
205.4  $

—  $
— 
— 
—  $

(0.3)
(0.3)
(0.1)
(0.3)
(0.8)
(0.5)
(2.3)
(2.3)

— 
— 
— 
— 

10  $
13 
6 
6 
18 
146 
199 
199  $

—  $
— 
— 
—  $

—  $

56.9 
— 
10.1 
— 
15.2 
82.2 
82.2  $

40.0  $
5.9 
45.9 
45.9  $

— 
(0.2)
— 
(0.1)
— 
(0.3)
(0.6)
(0.6)

(0.5)
(0.1)
(0.6)
(0.6)

— 
29 
— 
6 
— 
64 
99 
99 

19 
19 
38 
38 

The Company recorded an allowance for expected credit losses on available-for-sale debt securities of $0.7 million during the year ended December 31,
2020  (see  Note  6).  Those  fixed  maturity  securities  whose  total  fair  value  was  less  than  amortized  cost  at  December  31,  2020,  were  those  in  which  the
Company  had  no  intent,  need  or  requirement  to  sell  at  an  amount  less  than  their  amortized  cost.  There  were  no  other-than-temporary  impairments
recognized on fixed maturity securities during the year ended December 31, 2019. The Company recognized impairments on fixed maturity securities of
$3.3 million (consisting of sixty-six securities) during the year ended December 31, 2018, as a result of the Company's intent to sell these securities and/or
the severity of the change in fair values of these securities. The Company determined that the remaining unrealized losses on fixed maturity securities at
December 31, 2019 and 2018 were primarily the result of changes in prevailing interest rates and not the credit quality of the issuers.

Realized gains and losses on investments include the gain or loss on a security at the time of sale compared to its original or adjusted cost (equity securities
and other invested assets) or amortized cost (fixed maturity securities). Realized losses on fixed

73

maturity securities are also recognized when securities are written down as a result of an other-than-temporary impairment or for changes in the expected
credit loss allowance.

Net realized gains on investments and the change in unrealized gains (losses) on the Company's investments recorded at fair value are determined on a
specific-identification basis and were as follows:

Gross Realized
Gains

Gross Realized
Losses

Net Change in
CECL Allowance

Change in Net
Unrealized Gains
(Losses)

Changes in Fair
Value Reflected
in Earnings

Changes in Fair
Value Reflected
in AOCI, before
tax

Year Ended December 31, 2020
Fixed maturity securities
Equity securities
Other invested assets
Short-term investments

Total investments

Year Ended December 31, 2019
Fixed maturity securities
Equity securities
Other invested assets

Total investments

Year Ended December 31, 2018
Fixed maturity securities
Equity securities

Total investments

$

$

$

$

$

$

9.2  $

42.6 
— 
0.1 
51.9  $

5.2  $

17.8 
— 
23.0  $

2.2  $

15.9 
18.1  $

(4.1) $
(21.8)
— 
— 
(25.9) $

(1.3) $
(4.4)
— 
(5.7) $

(4.0) $
(1.6)
(5.6) $

(in millions)

(0.7) $
— 
— 
— 
(0.7) $

—  $
— 
— 
—  $

—  $
— 
—  $

63.0  $
(5.0)
(1.3)
0.1 
56.8  $

99.9  $
33.1 
0.7 
133.7  $

(59.7) $
(25.6)
(85.3) $

4.4  $

15.8 
(1.3)
0.1 
19.0  $

3.9  $

46.5 
0.7 
51.1  $

(1.8) $
(11.3)
(13.1) $

63.0 
— 
— 
0.1 
63.1 

99.9 
— 
— 
99.9 

(59.7)
— 
(59.7)

Proceeds from the sales of fixed maturity securities were $349.5 million, $163.0 million and $204.8 million for years ended December 31, 2020, 2019 and
2018, respectively.

Net investment income was as follows:

Fixed maturity securities
Equity securities
Other invested assets
Short-term investments
Cash equivalents and restricted cash
Gross investment income
Investment expenses

Net investment income

2020

Years Ended December 31,
2019
(in millions)

2018

72.6  $
4.4 
2.8 
1.5 
0.5 
81.8 
(5.5)
76.3  $

81.9  $
7.9 
1.2 
— 
1.7 
92.7 
(4.6)
88.1  $

76.0 
6.5 
— 
0.3 
2.0 
84.8 
(3.6)
81.2 

$

$

The Company is required by various state laws and regulations to support, through securities on deposit or otherwise, its outstanding loss reserves in certain
states in which it does business. These laws and regulations govern not only the amount but also the types of securities that are eligible for deposit. As of
December  31,  2020  and  2019,  securities  having  a  fair  value  of  $768.7  million  and  $844.9  million,  respectively,  were  on  deposit.  Additionally,  standby
letters of credit from the FHLB were in place in lieu of $275.0 million and $260.0 million of securities on deposit as of December 31, 2020 and 2019,
respectively (see Note 11).

Certain  reinsurance  contracts  require  the  Company's  funds  to  be  held  in  trust  for  the  benefit  of  the  ceding  reinsurer  to  secure  the  outstanding  liabilities
assumed  by  the  Company.  The  fair  value  of  fixed  maturity  securities  and  restricted  cash  and  cash  equivalents  held  in  trust  for  the  benefit  of  ceding
reinsurers at December 31, 2020 and 2019 was $3.2 million and $2.9 million, respectively.

74

6. Current Expected Credit Losses

The  Company  adopted  ASU  2016-13,  Financial  Instruments  -  Credit  Losses  (Topic  326)  in  the  first  quarter  of  2020, which  replaced  the  incurred  loss
methodology with an expected loss methodology known as the current expected loss methodology (CECL). The measurement of CECL is applicable to
financial  assets  measured  at  amortized  cost,  which  includes  held-to-maturity  securities,  trade  receivables,  lease  receivables,  reinsurance  recoverables,
financial guarantee contracts, loan commitments, and financial assets with evidence of credit deterioration. Additionally, Topic 326 made changes to the
accounting for AFS debt securities. This change requires credit losses to be presented as an allowance rather than as a write-down on AFS debt securities
that the Company does not intend to sell or believes that it is more likely than not that it will be required to sell.

Premiums Receivable

Premiums receivable balances are all due within one year or less. The Company currently determines the allowance for premiums receivable based on an
internal  aging  schedule  using  collectability  and  historical  payment  patterns,  as  well  as  current  and  expected  future  market  conditions  to  determine  the
appropriateness of the allowance. Historical payment patterns provide the basis for the estimation along with similar risk characteristics and the Company's
business strategy, which have not changed significantly over time. However, current and future market conditions have deteriorated as compared with the
economic conditions included in the historical information. Specifically, as a result of the COVID-19 pandemic, unemployment and the temporary and/or
permanent  closures  of  small  businesses  have  increased  as  of  December  31,  2020,  and  the  Company  expects  this  trend  to  continue  until  such  time  that
business operations can resume at a more normalized rate. Based on our past experience with generally similar conditions, the Company will continually
assess the historical payment patterns and aging schedule to reflect the differences in our current conditions and future forecasted changes. Changes in the
allowance for credit losses are recorded through general and administrative expenses.

The table below shows the changes in the allowance for expected credit losses on premiums receivable.

Beginning balance of the allowance for expected credit losses on premiums receivable

Current period provision for expected credit losses
Write-offs charged against the allowance

Ending balance of the allowance for expected credit losses on premiums receivable

Year Ended December 31,
2020
(in millions)

$

$

4.6 
13.0 
(6.8)
10.8 

Reinsurance Recoverable

In assessing an allowance for reinsurance assets, which includes reinsurance recoverables and contingent commission receivables, the Company considers
historical information, financial strength of reinsurers, collateralization amounts and ratings to determine the appropriateness of the allowance. Historically,
the  Company  has  not  experienced  a  credit  loss  from  reinsurance  transactions.  In  assessing  future  default,  the  Company  evaluated  the  CECL  allowance
under the ratings based method using the A.M. Best Average Cumulative Net Impairment Rates. Reinsurer ratings are also assessed through this process.
Changes in the allowance for credit losses are recorded through general and administrative expenses.

The table below shows the changes in the allowance for expected credit losses on reinsurance recoverables.

Beginning balance of the allowance for expected credit losses on reinsurance recoverables

Current period provision for expected credit losses

Ending balance of the allowance for expected credit losses on reinsurance recoverables

Year Ended December 31,
2020
(in millions)

$

$

— 
0.4 
0.4 

Investments

The Company assesses all AFS debt securities in an unrealized loss position for expected credit losses. The Company first assesses whether it intends to
sell, or it is more likely than not that it will be required to sell, the security before recovery of its amortized cost basis. If either of the criteria is met, the
security's amortized cost basis is written down to its fair value. For AFS debt securities that do not meet either criteria, the Company evaluates whether the
decline in fair value has resulted from credit losses or other factors. In making this assessment, management considers the extent to which fair value is less
than amortized

75

cost,  any  changes  to  the  rating  of  the  security  by  a  rating  agency,  and  adverse  conditions  specifically  related  to  the  security,  among  other  factors.  Any
impairment that has not been recorded through an allowance for credit losses is recognized in Accumulated other comprehensive income on the Company's
Consolidated Balance Sheets. Changes in the allowance for credit losses are recorded through realized capital losses.

As of December 31, 2020, the Company established an aggregate allowance for credit losses in the amount of $0.7 million. For the Company’s investments
in fixed-income debt securities, the allowance for credit losses was determined by: (i) observing the credit characteristics of those debt securities that may
have demonstrated a credit loss as of that date and by comparing the present value of cash flows expected to be collected to its amortized cost basis; and (ii)
observing the credit characteristics of those debt securities that are expected to demonstrate a credit loss in the future by comparing the present value of
cash flows expected to be collected to its amortized cost basis. The expected present value of cash flows are calculated using scenario based credit loss
models derived from the discounted cash flows under the Comprehensive Capital Analysis Review (CCAR) framework, which is adopted by the Federal
Reserve.

As of December 31, 2020, the Company did not intend to sell any of its AFS debt securities in which its amortized cost exceeded its fair value.

Accrued interest receivable on AFS debt securities totaled $15.3 million at December 31, 2020 and is excluded from the estimate of credit losses based on
historically timely payments.

The table below shows the changes in the allowance for expected credit losses on available-for-sale securities.

Year Ended December 31,
2020
(in millions)

Beginning balance of the allowance for expected credit losses on AFS securities

Current period provision for expected credit losses
Reductions in allowance from disposals

Ending balance of the allowance for expected credit losses on AFS securities

$

$

7. Property and Equipment

Property and equipment consists of the following:

Furniture and equipment
Leasehold improvements
Computers and software
Automobiles
Property and equipment, gross
Accumulated depreciation

Property and equipment, net

As of December 31,

2020

2019

(in millions)

$

$

3.4  $
5.5 
53.3 
0.8 
63.0 
(43.9)
19.1  $

— 
3.1 
(2.4)
0.7 

2.5 
6.0 
60.3 
1.1 
69.9 
(48.0)
21.9 

Depreciation expenses related to property and equipment for the years ended December 31, 2020, 2019, and 2018 were $8.2 million, $9.0 million, and $6.1
million, respectively. Internally developed software costs of $3.2 million were capitalized during each of the years ended December 31, 2020 and 2019,
respectively.

Cloud Computing Arrangements

The Company's capitalized costs associated with cloud computing arrangements totaled $50.2 million and $33.6 million, which were comprised of service
contract fees and implementation costs associated with hosting arrangements on the Company's Consolidated Balance Sheets as of December 31, 2020 and
2019,  respectively.  Total  amortization  for  hosting  arrangements  for  the  years  ended  December  31,  2020  and  2019  was  $9.0  million  and  $5.3  million,
respectively.

8. Income Taxes

The Company files a consolidated federal income tax return. The insurance subsidiaries pay premium taxes on premiums in lieu of some states' income or
franchise taxes.

The Tax Cuts and Jobs Act significantly revised U.S. corporate income tax law by, among other things, reducing the corporate statutory income tax rate
from 35% to 21%, beginning January 1, 2018. This reduction in the corporate statutory income tax

76

rate required the Company to re-evaluate certain of its deferred tax assets and liabilities, as of the date of Enactment, to reflect the revised income tax rates
applicable to future periods. Despite a repeal of the corporate alternative minimum tax, the Company's minimum tax credit was fully recognized in the year
ended December 31, 2018.

The Company's provision for income taxes consisted of the following:

Current tax expense:

Federal
State

Total current tax expense
Deferred federal tax expense:
Impact of tax Enactment
Other

Total deferred federal tax expense

Income tax expense

2020

Years Ended December 31,
2019
(in millions)

2018

$

$

27.6  $
0.7 
28.3 

— 
(0.4)
(0.4)
27.9  $

26.3  $
1.8 
28.1 

— 
8.6 
8.6 
36.7  $

13.2 
0.6 
13.8 

(0.4)
14.8 
14.4 
28.2 

The differences between the statutory federal tax rate of 21% and the Company's effective tax rate on net income before income taxes as reflected in the
Consolidated Statements of Comprehensive Income were as follows:

Expense computed at statutory rate
Tax-advantaged investment income
LPT deferred gain amortization
Stock based compensation
LPT Reserve Adjustment
Impact of tax Enactment
Other

Income tax expense

2020

Years Ended December 31,
2019
(in millions)

2018

$

$

31.0  $
(1.9)
(2.2)
(0.2)
(0.3)
— 
1.5 
27.9  $

40.7  $
(2.4)
(2.3)
(0.9)
(0.4)
— 
2.0 
36.7  $

35.6 
(2.9)
(2.6)
(1.4)
(0.5)
(0.4)
0.4 
28.2 

The LPT Reserve Adjustments for the years ended December 31, 2020, 2019, and 2018 increased GAAP net income by $1.2 million, $1.8 million, and
$2.2 million, respectively, but did not affect taxable income. The LPT Contingent Commission Adjustments increased net income by $0.2 million, $0.2
million, and $0.5 million during 2020, 2019, and 2018, respectively, but did not increase taxable income.

As of December 31, 2020, 2019, and 2018 the Company had no material unrecognized tax benefits.

The Company made cash payments of $18.5 million, $37.8 million and $4.2 million for income taxes during the years ended December 31, 2020, 2019,
and 2018, respectively.

77

Tax  years  2017  through  2020  remain  open  and  are  available  for  examination  by  the  Internal  Revenue  Service.  The  significant  components  of  deferred
income taxes, net, were as follows as of December 31:

Unrealized capital gains, net
Deferred policy acquisition costs
Intangible assets
Loss reserve discounting for tax reporting
Unearned premiums
Allowance for bad debt
Stock-based compensation
Accrued liabilities
Operating leases
Other
Total

Deferred income tax asset (liability), net

2020
Deferred Tax

2019
Deferred Tax

Assets

Liabilities

Assets

Liabilities

$

$
$

—  $
— 
— 
30.3 
11.5 
2.4 
3.4 
3.5 
4.2 
2.4 
57.7  $
(15.5)

(in millions)
50.7  $
9.2 
1.6 
— 
— 
— 
— 
— 
3.6 
8.1 
73.2  $
$

—  $
— 
— 
30.9 
13.2 
1.0 
3.4 
4.0 
3.7 
2.1 
58.3  $
(2.6)

38.7 
10.2 
1.6 
— 
— 
— 
— 
— 
3.3 
7.1 
60.9 

Deferred tax assets are required to be reduced by a valuation allowance if it is more likely than not that all or some portion of the deferred tax asset will not
be realized. Realization of the deferred income tax asset is dependent on the Company generating sufficient taxable income in future years as the deferred
income tax charges become deductible for tax reporting purposes. Although realization is not assured, management believes that it is more likely than not
that the net deferred income tax asset will be realized.

The Company is required to discount its loss and LAE reserves for federal income tax purposes. The Company's income tax deduction associated with its
loss and LAE reserves is discounted using interest rates prescribed by the U.S. Treasury, as well as established loss payment patterns. Enactment changed
the  prescribed  interest  rates  to  rates  based  on  corporate  bond  yield  curves  and  extends  the  time  periods  associated  with  loss  payment  patterns,  which
resulted in an acceleration of future income tax payments. These changes became effective for tax years beginning after 2017 and are subject to a transition
rule that spreads the additional tax payment from the amount determined by applying these changes over the eight years beginning in 2018. This item is a
taxable temporary difference and had no direct impact on the Company's total income tax expense for 2017 or future years. The Company has followed the
guidance of Revenue Procedure 2019-31 to complete its accounting for loss reserve discounting.

9. Liability for Unpaid Losses and Loss Adjustment Expenses 

Accounting for workers' compensation insurance requires the Company to estimate the liability for the expected ultimate cost of unpaid losses and LAE
(loss reserves) as of a balance sheet date. Loss reserve estimates are inherently uncertain because the ultimate amount the Company will pay for many of
the claims it has incurred as of the balance sheet date will not be known for many years. The estimate of loss reserves is intended to equal the difference
between  the  expected  ultimate  losses  and  LAE  of  all  claims  that  have  occurred  as  of  a  balance  sheet  date  and  amounts  already  paid.  The  Company
establishes loss reserves based on its own analysis of emerging claims experience and environmental conditions in its markets and review of the results of
various actuarial projections. The Company's aggregate carried reserve for unpaid losses and LAE is the sum of its reserves for each accident year and
represents its best estimate of outstanding loss reserves.

The  amount  by  which  estimated  losses  in  the  aggregate  differ  from  those  previously  estimated  for  a  specific  time  period  is  known  as  reserve
"development." Reserve development is unfavorable when losses ultimately settle for more than the amount estimated or subsequent estimates indicate a
basis  for  reserve  increases  on  open  claims,  causing  the  previously  estimated  loss  reserves  to  be  ''deficient.''  Reserve  development  is  favorable  when
estimates of ultimate losses indicate a decrease in established reserves, causing the previously estimated loss reserves to be ''redundant.'' Development is
reflected in the Company's operating results through an adjustment to incurred losses and LAE during the period in which it is recognized.

Although claims for which reserves are established may not be paid for several years or more, the Company does not discount loss reserves in its financial
statements for the time value of money, in accordance with GAAP.

The three main components of reserves for unpaid losses and LAE are case reserves, incurred but not reported (IBNR) loss reserves, and LAE reserves.

When  claims  are  reported,  the  Company  establishes  individual  estimates  of  the  ultimate  cost  of  each  claim  (case  reserves).  These  case  reserves  are
continually monitored and revised in response to new information and for amounts paid.

78

In addition to case reserves, the Company establishes a provision for IBNR. IBNR is an actuarial estimate composed of the following: (a) future payments
on claims that are incurred but have not yet been reported to the Company; (b) a reserve for the additional development on claims that have been reported
to the Company; and (c) a provision for additional payments on closed claims that might reopen. IBNR reserves apply to the entire body of claims arising
from  a  specific  period,  rather  than  a  specific  claim.  Most  of  the  Company's  IBNR  reserves  relate  to  estimated  future  claim  payments  on  recorded  open
claims.

LAE reserves are the Company's estimate of the future expense to manage, investigate, administer, and settle claims that have occurred, and include legal
expenses. LAE reserves are established in the aggregate, rather than on a claim-by-claim basis. LAE reserves are categorized between defense and cost
containment, and adjusting and other.

A  portion  of  the  Company's  obligations  for  losses  and  LAE  are  ceded  to  unaffiliated  reinsurers.  The  amount  of  reinsurance  that  will  be  recoverable  on
losses and LAE reserves includes both the reinsurance recoverable from excess of loss reinsurance contracts, as well as reinsurance recoverable under the
terms of the LPT Agreement.

The Company uses actuarial methods to analyze and estimate the aggregate amount of unpaid losses and LAE. Management considers the results of various
actuarial methods and their underlying assumptions, among other factors, in establishing reserves for unpaid losses and LAE.

Judgment is required in the actuarial estimation of loss reserves, including the selection of various actuarial methodologies to project the ultimate cost of
claims. Specifically, judgment is required in the following areas: the selection of parameters utilized in the various methodologies; the use of industry data
and other benchmarks; and the weighting of differing reserve indications resulting from alternative methods and assumptions.

The  Company's  Internal  Actuary  prepares  reserve  estimates  for  all  accident  years  using  our  own  historical  claims  data,  industry  data  and  many  of  the
generally accepted actuarial methodologies for estimating loss reserves, such as paid loss development methods, incurred loss development methods, and
Bornhuetter-Ferguson  methods.  These  methods  vary  in  their  responsiveness  to  different  information,  characteristics,  and  dynamics  in  the  data,  and  the
results assist the actuary in considering these characteristics and dynamics in the historical data. The methods employed for each segment of claims data,
and the relative weight accorded to each method, vary depending on the nature of the claims segment and on the age of the claims.

Each actuarial methodology requires the selection and application of various parameters and assumptions. The key parameters and assumptions include the
future payment and emergence patterns of our aggregate claims data; the magnitude and changes in claim settlement activity; claims cost inflation rates; the
effects of legislative benefit changes and/or judicial decisions; and trends in the frequency and severity of claims. The Company believes the pattern with
which our aggregate data will be paid or emerge over time, claim settlement activity, and claims cost inflation rates are the most important parameters and
assumptions.

The following table represents a reconciliation of changes in the liability for unpaid losses and LAE.

Unpaid losses and LAE at beginning of period
Less reinsurance recoverable, excluding CECL allowance, on unpaid losses and LAE
Net unpaid losses and LAE at beginning of period
Losses and LAE, net of reinsurance, incurred during the period related to:

Current year
Prior years

Total net losses and LAE incurred during the period
Paid losses and LAE, net of reinsurance, related to:

Current year
Prior years

Total net paid losses and LAE during the period
Ending unpaid losses and LAE, net of reinsurance
Reinsurance recoverable, excluding CECL allowance, on unpaid losses and LAE

Unpaid losses and LAE at end of period

2020

Years Ended December 31,
2019
(in millions)

2018

$

$

2,192.8  $
532.5 
1,660.3 

2,207.9  $
504.4 
1,703.5 

395.9 
(81.6)
314.3 

83.6 
318.6 
402.2 
1,572.4 
497.0 
2,069.4  $

456.1 
(77.5)
378.6 

106.6 
315.2 
421.8 
1,660.3 
532.5 
2,192.8  $

2,266.1 
537.0 
1,729.1 

457.5 
(66.2)
391.3 

93.0 
323.9 
416.9 
1,703.5 
504.4 
2,207.9 

Total net losses and LAE included in the above table excludes the impact of the amortization of the Deferred Gain and LPT Reserve Adjustments (See Note
10).

79

In 2020, the Company had $81.6 million of favorable prior accident year loss development, which included $80.2 million of favorable development on its
voluntary  risk  business  and  $1.4  million  on  its  assigned  risk  business.  In  2019,  the  Company  had  $77.5  million  of  favorable  prior  accident  year  loss
development on its voluntary risk business. In 2018, the Company had $66.2 million of favorable prior accident year loss development, which included
$65.5 million of favorable development on its voluntary risk business and $0.7 million of favorable development related to its assigned risk business. The
favorable prior accident year development on voluntary business during 2020 was primarily the result of the Company's determination that adjustments
were necessary to reflect observed favorable paid loss trends for accident years 2018 and prior due to decreasing medical costs, partially offset by $13.3
million of adverse development on accident year 2019 partially due to an inability to fully execute its claims initiatives to reduce loss costs as a result of the
COVID-19 pandemic. The favorable prior accident year loss development on voluntary business during 2019 and 2018 was the result of the Company's
determination that adjustments were necessary to reflect observed favorable paid loss trends. Paid loss trends have been impacted by generally declining
loss costs and by cost savings associated with accelerated claims settlement activity that began in 2014 and continued through 2020. Loss reserves shown
in the Company's Consolidated Balance Sheets are net of $28.1 million and $28.6 million for anticipated subrogation recoveries as of December 31, 2020
and 2019, respectively.

The Company compiles and aggregates its claims data by grouping the claims according to the year in which the claim occurred ("accident year") when
analyzing  claim  payment  and  emergence  patterns  and  trends  over  time.  Reported  claims  include  any  claim  that  has  case  reserves  and/or  loss  and  LAE
payments associated with them.

The Company analyzed the usefulness of disaggregation of its results and determined the characteristics associated with the policies and the related unpaid
loss  reserves,  incurred  losses,  and  payment  patterns  are  similar  in  nature.  As  such,  the  following  tables  show  the  Company's  historical  incurred  and
cumulative paid losses and LAE development, net of reinsurance, as well as IBNR loss reserves and the number of reported claims on an aggregated basis
as of December 31, 2020 for each of the previous 10 accident years.

Accident
Year

2011

(1)

2012

(1)

2013

(1)

2014

(1)

2015

(1)

Incurred Losses and LAE, Net of Reinsurance
Years Ended December 31,

$ 253.7  $

267.3  $
348.8 

272.0  $
359.9 
452.6 

277.4  $
360.9 
460.6 
463.4 

2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
Total

296.3  $
386.4 
478.6 
445.8 
422.2 

(1)

(1)

(1)

2017

2018

2016
(in millions, except claims counts)
288.8  $
382.8 
468.9 
434.6 
423.9 
414.6 
412.4 

292.6  $
388.2 
472.6 
432.9 
425.8 
419.0 

287.8  $
379.8 
464.6 
430.5 
419.6 
395.4 
391.3 
422.5 

As of December 31, 2020

2020

IBNR

Cumulative number
of reported claims

2019

(1)

285.6  $
378.5 
459.3 
424.7 
408.7 
375.0 
358.3 
424.6 
422.4 

$

284.2  $
372.4 
446.8 
415.5 
396.7 
364.6 
337.9 
407.7 
435.7 
365.7 
3,827.3 

17.8 
28.2 
37.7 
46.0 
46.1 
49.8 
56.7 
75.5 
107.3 
188.4 

19,585 
26,030 
28,909 
28,584 
27,240 
25,782 
25,047 
27,892 
32,535 
20,166 

80

Accident Year

2011

(1)

2012

(1)

2013

(1)

2014

(1)

2015

(1)

2016

(1)

2017

(1)

2018

(1)

2019

(1)

2020

Cumulative Paid Losses and LAE, Net of Reinsurance
Years Ended December 31,

$

47.4  $

115.1  $
58.6 

162.6  $
148.3 
68.5 

193.8  $
214.2 
184.4 
65.3 

2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
Total
All outstanding liabilities for unpaid losses and LAE prior to 2011, net of reinsurance
Total outstanding liabilities for unpaid losses and LAE, net of reinsurance

(in millions)

217.5  $
261.4 
263.8 
172.7 
65.5 

230.1  $
289.9 
317.4 
248.9 
174.5 
65.6 

238.2  $
305.0 
346.1 
297.2 
246.9 
166.8 
63.5 

243.8  $
316.9 
365.9 
323.4 
290.5 
227.7 
160.2 
77.9 

248.1  $
324.3 
379.3 
342.1 
311.2 
261.2 
215.7 
189.9 
88.8 

$

$

251.8 
328.4 
386.6 
351.4 
322.2 
278.3 
243.7 
254.2 
212.6 
71.9 
2,701.1 
376.3 
1,502.4 

(1) Data presented for these calendar years is required supplementary information, which is unaudited.

The following table represents a reconciliation of claims development to the aggregate carrying amount of the liability for unpaid losses and LAE:

Liabilities for unpaid losses and LAE, net of reinsurance
Reinsurance recoverable, excluding CECL allowance, on unpaid losses
Unallocated LAE (adjusting and other)

Total liability for unpaid losses and LAE

December 31, 2020
(in millions)

1,502.4 
497.0 
70.0 
2,069.4 

$

$

The following table presents the average annual percentage payout of incurred claims by age, net of reinsurance, as of December 31, 2020 and is presented
as required supplementary information, which is unaudited:

Year 1

Year 2

Year 3

Year 4

Year 5

Year 6

Year 7

Year 8

Year 9

Year 10

17.6 %

26.6 %

17.2 %

10.8 %

6.4 %

4.0 %

2.8 %

1.9 %

1.3 %

1.3 %

Average Annual Percentage Payout of Claims by Age, Net of Reinsurance

10. Reinsurance

The Company purchases reinsurance from third parties in the normal course of its business in order to manage its exposures. The Company's reinsurance
coverage is provided on both a quota share and excess of loss basis.

The effects of reinsurance on the Company's written and earned premiums and on its losses and LAE incurred were as follows:

Direct premiums
Assumed premiums
Gross premiums
Ceded premiums

Net premiums

Ceded losses and LAE incurred

2020

Years Ended December 31,
2019

2018

Written

Earned

Written

Earned

Written

Earned

$

$

$

570.8  $
9.3 
580.1 
(5.2)
574.9  $

5.9 

611.0  $
9.5 
620.5 
(5.2)
615.3  $

(in millions)

687.4  $
9.5 
696.9 
(5.4)
691.5  $

691.6  $
9.6 
701.2 
(5.4)
695.8  $

739.0  $
9.9 
748.9 
(6.1)
742.8  $

727.2 
10.0 
737.2 
(6.1)
731.1 

$

19.2 

$

9.5 

Ceded losses and LAE incurred includes the amortization of the Deferred Gain, LPT Reserve Adjustments, and LPT Contingent Commission Adjustments.

81

Excess of Loss Reinsurance

The  Company  has  consistently  maintained  excess  of  loss  reinsurance  coverage  to  protect  it  against  the  impact  of  large  and/or  catastrophic  losses  in  its
workers' compensation business. The Company currently maintains reinsurance for losses from a single occurrence or catastrophic event in excess of $10.0
million  and  up  to  $200.0  million,  subject  to  certain  exclusions.  This  current  reinsurance  program  is  effective  July  1,  2020  through  June  30,  2021.  The
coverage under the Company's annual reinsurance program that ended each of July 1, 2020 and 2019 was $190.0 million, in excess of its $10.0 million
retention on a per occurrence basis. The reinsurance coverage includes coverage for pandemics, acts of terrorism, excluding nuclear, biological, chemical,
and radiological events. Any liability outside the coverage limits of the reinsurance program is retained by the Company.

LPT Agreement

Recoverables from reinsurers on unpaid losses and LAE amounted to $496.6 million and $532.5 million at December 31, 2020 and 2019, respectively. At
each of December 31, 2020 and 2019, $353.5 million and $380.4 million, respectively, of those recoverables was related to the LPT Agreement that was
entered into in 1999 by the Fund and assumed by EICN. Under the LPT Agreement, substantially all of the Fund's losses and LAE on claims incurred prior
to July 1, 1995 have been ceded to three unaffiliated reinsurers on a 100% quota share basis. Investments totaling $369.1 million and $341.0 million at
December 31, 2020 and 2019, respectively, have been placed in trust by the three reinsurers as security for payment of the reinsured claims. Under the LPT
Agreement, initially $1.5 billion in liabilities for the incurred but unpaid losses and LAE related to claims incurred prior to July 1, 1995, were reinsured for
consideration of $775.0 million. The LPT Agreement provides coverage up to $2.0 billion. Through December 31, 2020, the Company has paid losses and
LAE claims totaling $818.9 million related to the LPT Agreement.

The Company amortized $10.5 million, $10.7 million, and $11.9 million of the Deferred Gain for the years ended December 31, 2020, 2019, and 2018,
respectively. Additionally, the Company recognized favorable development in the estimated reserves ceded under the LPT Agreement of $4.2 million, $5.3
million, and $6.3 million that reduced the Deferred Gain by $1.2 million, $1.8 million, and $2.2 million for the years ended December 31, 2020, 2019, and
2018, respectively, due to favorable LPT Reserve Adjustments and by $0.2 million, $0.2 million, and $0.5 million for the years ended December 31, 2020,
2019, and 2018, respectively, due to favorable LPT Contingent Commission Adjustments (Note 2 –Reinsurance).

11. FHLB Advances, Notes Payable and Other Financing Arrangements

On  December  15,  2020,  the  Company  entered  into  a  Credit  Agreement  (the  Credit  Agreement)  with  a  syndicate  of  financial  institutions.  The  Credit
Agreement  provides  for  a  $75.0  million  three-year  revolving  credit  facility  and  is  guaranteed  by  certain  of  the  Company’s  wholly  owned  subsidiaries
(Employers Group, Inc. and Cerity Group, Inc.). Borrowings under the Credit Agreement may be used for working capital and general corporate purposes
of the Company and its subsidiaries. Pursuant to the Credit Agreement, the Company also has an option to request an increase of the credit available under
the facility up to a maximum facility amount of $125.0 million, subject to the consent of lenders and the satisfaction of certain conditions.

The interest rates applicable to loans under the Credit Agreement are generally based on a base rate plus a specified margin, ranging from 0.25% to 1.25%,
or the Eurodollar rate (which will convert to an alternative reference rate once LIBOR is discontinued), plus a specified margin, ranging from 1.25% to
2.25%. In addition, the Company will pay a fee on each lender’s commitment, ranging from 0.20% to 0.50%, irrespective of usage. The applicable margin
and the amount of such commitment fee vary based upon the financial strength rating of the Company’s insurance subsidiaries as most recently announced
by A.M. Best or the Company’s debt to total capitalization ratio if such financial strength rating is not available. No interest was paid during the year ended
December 31, 2020.

The Credit Agreement contains covenants that require the Company and its consolidated subsidiaries to maintain: (i) a minimum consolidated net worth of
no less than 70% of the Company’s stockholders’ equity as of September 30, 2020, plus 50% of the Company’s aggregate net income thereafter; and (ii) a
debt to total capitalization ratio of no more than 35%, in each case as determined in accordance with the Credit Agreement.

The  Company  incurred  $0.7  million  in  debt  issuance  costs,  which  are  being  amortized  over  the  three-year  life  of  the  facility  in  Interest  and  Financing
expenses. The annual commitment and administrative fee on the unused portion of the facility is 0.30%, for a maximum of $225,000, and an annual agency
fee of $25,000. Advances can be repaid at any time without prepayment penalties or additional fees. As of December 31, 2020, the Company has not made
any advances under the credit facility.

EPIC had a $10.0 million surplus note to Dekania CDO II, Ltd. issued as part of a pooled transaction. On April 12, 2019, the Florida Office of Insurance
Regulation approved EPIC's request to pay off the Dekania surplus note. Subsequently, on April 15, 2019, EPIC formally called this note. The outstanding
principal,  plus  accrued  and  unpaid  interest,  in  the  amount  of  $10.2  million,  was  paid  on  May  14,  2019.  Interest  paid  during  each  of  the  years  ended
December 31, 2019 and 2018 was $0.2 million and $0.7 million, respectively.

82

EPIC had a $10.0 million surplus note to Alesco Preferred Funding V, LTD issued as part of a pooled transaction. On April 12, 2019, the Florida Office of
Insurance  regulation  approved  EPIC's  request  to  pay  off  the  Alesco  surplus  note.  Subsequently,  on  May  6,  2019,  EPIC  formally  called  this  note.  The
outstanding principal, plus accrued and unpaid interest, in the amount of $10.2 million, was paid on June 13, 2019. Interest paid during each of the years
ended December 31, 2019 and 2018 was $0.2 million and $0.6 million, respectively.

Other financing arrangements are comprised of the following:

EICN, ECIC, EPIC, and EAC are members of the FHLB. Membership allows the insurance subsidiaries access to collateralized advances, which may be
used to support and enhance liquidity management. The amount of advances that may be taken is dependent on statutory admitted assets on a per company
basis.

During the second quarter of 2020, the FHLB announced its Zero Interest Recovery Advance Program (the FHLB Advance Program). The FHLB Advance
Program is a zero percent interest, six-month or one-year credit product that members can use to provide immediate relief to property owners, businesses,
and other customers from the COVID-19 pandemic. Each member was allocated up to $10.0 million in advances under the FHLB Advance Program.

On May 11, 2020, the Company's insurance subsidiaries received a total of $35.0 million of advances under the Advance Program. The advances were
secured by collateral previously pledged to the FHLB by the Company's insurance subsidiaries in support of their existing collateralized advance facility,
which has been reduced by the amount of these outstanding advances. The Company repaid $15.0 million on November 4, 2020. The remaining advances
are required to be repaid to the FHLB by May 11, 2021 in the amount of $20.0 million.

FHLB membership also allows the Company's insurance subsidiaries access to standby letters of credit. On March 9, 2018, ECIC, EPIC, and EAC entered
into standby Letter of Credit Reimbursement Agreements (Letter of Credit Agreements) with the FHLB. On March 1, 2019, FHLB and ECIC, EPIC and
EAC each amended their Letter of Credit Agreement to increase their respective credit amounts. On March 2, 2020, the FHLB and EAC and EPIC each
amended their Letter of Credit Agreements to increase their respective credit amounts. On May 5, 2020, the FHLB and ECIC amended its Letter of Credit
Agreement  to  decrease  its  credit  amount.  The  amended  Letter  of  Credit  Agreements  are  between  the  FHLB  and  each  of  EAC,  in  the  amount  of  $80.0
million, ECIC, in the amount of $70.0 million, and EPIC, in the amount of $125.0 million. The amended Letter of Credit Agreements will expire March 31,
2021, and will remain evergreen with automatic one-year extensions unless the FHLB notifies the beneficiary at least 60 days prior to the then applicable
expiration date of its election not to renew. The Letter of Credit Agreements may only be used to satisfy, in whole or in part, insurance deposit requirements
with the State of California and are fully secured with eligible collateral at all times. The Letter of Credit Agreements are subject to annual maintenance
charges and a fee of 15 basis points on issued amounts. As of December 31, 2020 and 2019 letters of credit totaling $275.0 million and $260.0 million were
issued in lieu of securities on deposit with the State of California under these Letter of Credit Agreements, respectively.

As of December 31, 2020 and 2019, investment securities having a fair value of $385.6 million and $326.8 million, respectively, were pledged to the FHLB
by the Company's insurance subsidiaries in support of the collateralized advance facility and the Letter of Credit Agreements.

12. Commitments and Contingencies

Leases

At  December  31,  2020,  the  Company's  operating  leases  have  remaining  terms  of  1  year  to  7  years,  with  options  to  extend  up  to  10  years  with  no
termination provision. The Company's finance leases have an option to terminate after 1 year.

Due to the evolving nature of the Company's business impacted by the COVID-19 pandemic and the continuation of work-from-home status, the Company
made the decision to reduce its real estate footprint in order to achieve operating efficiencies. As a result, during the year ended December 31, 2020, the
Company recorded charges of $0.8 million related to the abandonment of certain operating leases, which is recognized in Other expenses in the Company's
Consolidated Statements of Comprehensive Income.

Components of lease expense were as follows:

Operating lease expense
Finance lease expense

Total lease expense

83

Years Ended December 31,
2019
2020

(in millions)

5.1  $
0.2 
5.3  $

5.1 
0.2 
5.3 

$

$

As of December 31, 2020, the weighted average remaining lease term for operating leases was 6.0 years and for finance leases was 2.8 years. The weighted
average discount rate was 2.8% and 3.7% for operating and finance leases, respectively.

Maturities of lease liabilities were as follows:

Year

2021
2022
2023
2024
2025
Thereafter
Total lease payments
Less: imputed interest

Total

Supplemental balance sheet information related to leases was as follows:

Operating leases:

Operating lease right-of-use asset
Operating lease liability

Finance leases:

Property and equipment, gross
Accumulated depreciation
Property and equipment, net

Other liabilities

Supplemental cash flow information related to leases was as follows:

Cash paid for amounts included in the measurement of lease liabilities:

Operating cash flows used for operating leases
Financing cash flows used for finance leases

Contingencies Surrounding Insurance Assessments

Operating Leases

Finance Leases

$

$

(in millions)

4.1  $
3.2 
3.2 
3.2 
3.0 
4.6 
21.3 
(1.4)
19.9  $

As of December 31,

2020

2019

(in millions)

17.4 
19.9 

0.8 
(0.4)
0.4 
0.4  $

Years Ended December 31,
2019
2020

(in millions)

5.1 
0.2 

$

$

$

0.2 
0.1 
0.1 
— 
— 
— 
0.4 
— 
0.4 

15.9 
17.8 

1.1 
(0.5)
0.6 
0.6 

5.1 
0.2 

All of the states where the Company's insurance subsidiaries are licensed to transact business require property and casualty insurers doing business within
the  respective  state  to  pay  various  insurance  assessments.  The  Company  accrues  a  liability  for  estimated  insurance  assessments  as  direct  premiums  are
written, losses are recorded, or as other events occur in accordance with various states' laws and regulations, and defers these costs and recognizes them as
an expense as the related premiums are earned. The Company had an accrued liability for guaranty fund assessments, second injury funds assessments, and
other  insurance  assessments  totaling  $18.4  million  and  $16.8  million  as  of  December  31,  2020  and  2019,  respectively.  These  liabilities  are  generally
expected to be paid over one to eighty year periods based on individual state's regulations. The Company also recorded an asset of $18.7 million and $17.0
million, as of December 31, 2020 and 2019, respectively, for prepaid policy charges still to be collected in the future from policyholders, or assessments
that may be recovered through a reduction in future premium taxes in certain states. These assets are expected to be realized over one to ten year periods in
accordance with their type and each individual state's regulations.

Unfunded Investment Commitments

As of December 31, 2020 and 2019, the Company had unfunded commitments to invest $63.8 million and $41.6 million, respectively, into private equity
limited partnerships. See Note 4.

84

13. Stockholders' Equity

Stock Repurchase Programs

On  February  21,  2018,  the  Board  of  Directors  authorized  a  share  repurchase  program  for  up  to  $50.0  million  of  the  Company's  common  stock  from
February 26, 2018 through February 26, 2020 (the 2018 Program). On April 24, 2019, the Board of Directors authorized a $50.0 million expansion of the
2018 Program, to $100.0 million, and extended the repurchase authority pursuant to the 2018 Program through June 30, 2020. On March 11, 2020, the
Board of Directors authorized a second $50.0 million expansion of the 2018 Program, to $150.0 million, and extended the repurchase authority pursuant to
the 2018 Program through June 30, 2021. On July 22, 2020, the Board of Directors authorized a third $50.0 million expansion of the 2018 Program, to
$200.0 million, and extended the repurchase authority pursuant to the 2018 Program through September 30, 2021. The 2018 Program provides that shares
may be purchased at prevailing market prices through a variety of methods, including open market or private transactions, in accordance with applicable
laws and regulations and as determined by management. The timing and actual number of shares repurchased will depend on a variety of factors, including
the  share  price,  corporate  and  regulatory  requirements,  and  other  market  and  economic  conditions.  Repurchases  under  the  2018  Program  may  be
commenced, modified, or suspended from time-to-time without prior notice, and the 2018 Program may be suspended or discontinued at any time. Through
December  31,  2020,  the  Company  has  repurchased  a  total  of  4,751,653  shares  of  common  stock  at  an  average  price  of  $36.09  per  share,  including
commissions, for a total of $171.5 million under the 2018 Program.

Since the Company's initial public offering in January 2007 through December 31, 2020, the Company has repurchased a total of 28,849,008 shares of
common  stock  at  an  average  cost  per  share  of  $19.24  through  various  stock  repurchase  programs,  which  is  reported  as  treasury  stock,  at  cost,  on  its
Consolidated Balance Sheets.

14. Stock-Based Compensation

On May 28, 2020, the Company’s stockholders approved the Employers Holdings, Inc. Amended and Restated Equity and Incentive Plan (as amended and
restated, the "Plan"). The Plan will expire on the tenth anniversary of April 1, 2020, which is also the effective date of the Plan. The Plan is administered by
the Compensation Committee of the Board of Directors, which is authorized to grant, at its discretion, awards to officers, employees, non-employee
directors, consultants, and independent contractors. The maximum number of common shares reserved for grants of awards under the Plan was 6,555,000
shares, prior to reductions for grants made. The Plan provides for the grant of stock options (both incentive stock options and nonqualified stock options),
stock appreciation rights, shares of restricted stock, restricted stock units (RSUs), performance stock units (PSUs), and other stock-based awards.
Commencing  in  2017,  employees  who  were  awarded  RSUs  and  PSUs  are  entitled  to  receive  dividend  equivalents  for  eligible  awards,  payable  in  cash,
when  the  underlying  award  vests  and  becomes  payable.  If  the  underlying  award  does  not  vest  or  is  forfeited,  dividend  equivalents  with  respect  to  the
underlying award will also fail to become payable and will be forfeited.

As of December 31, 2020, the only incentive awards outstanding under the Plan were nonqualified stock options, RSUs, and PSUs.

Compensation costs are recognized based on expected performance, if applicable, net of any estimated forfeitures on a straight-line basis over the requisite
employee service periods. Forfeiture rates are based on historical experience and are adjusted in subsequent periods for differences in actual forfeitures
from  those  estimated.  Net  stock-based  compensation  expense  recognized  in  the  Company's  Consolidated  Statements  of  Comprehensive  Income  was  as
follows:

Stock-based compensation expense related to:

Stock options
RSUs
PSUs

Total
Less: related tax benefit

Net stock-based compensation expense

Stock Options

No stock options were granted in 2020, 2019 or 2018.

2020

Years Ended December 31,
2019
(in millions)

2018

$

$

—  $
3.0 
6.4 
9.4 
2.0 
7.4  $

0.1  $
2.7 
7.2 
10.0 
2.1 
7.9  $

0.3 
2.5 
6.5 
9.3 
2.0 
7.3 

The Company anticipates issuing new shares of common stock upon the exercise of its outstanding stock options.

85

Changes in outstanding stock options for the year ended December 31, 2020 were as follows:

Stock options outstanding at December 31, 2017

Exercised

Stock options outstanding at December 31, 2018

Exercised
Forfeited

Stock options outstanding at December 31, 2019

Exercised

Stock options outstanding at December 31, 2020

Exercisable at December 31, 2020

Number of Stock
Options

Weighted-Average
Price

Weighted Average
Remaining Contractual
Life

247,347  $
(57,091)
190,256 
(31,630)
(4,610)
154,016 
(40,800)
113,216 

113,216 

22.90 
20.17 
23.71 
26.98 
25.37 
23.65 
22.08 
24.21 

24.21 

3.4 years

2.7 years

1.7 years

1.2 years

1.2 years

The fair value of stock options vested and the intrinsic value of outstanding and exercisable stock options as of December 31, were as follows:

Fair value of stock options vested
Intrinsic value of outstanding stock options
Intrinsic value of exercisable stock options

2020

2019
(in millions)

2018

$

0.1  $
0.9 
0.9 

0.2  $
2.8 
2.7 

0.4 
3.4 
2.8 

The intrinsic value of stock options exercised was $0.8 million, $0.6 million, and $1.4 million for the years ended December 31, 2020, 2019, and 2018.

RSUs

The Company has awarded RSUs to non-employee members of the Board of Directors and certain employees of the Company. The RSUs awarded to non-
employee members of the Board of Directors generally vest on the first anniversary of the award date. RSU grants allow each non-employee Director to
decide whether to defer settlement of the RSUs until six months after termination of Board service or settle the RSUs at vesting. Dividend equivalents are
granted  to  Directors  who  elected  to  defer  settlement  of  the  RSUs  after  the  grants  vested.  RSUs  awarded  to  employees  of  the  Company  have  a  service
vesting period of approximately four years from the date awarded and vest 25% on or after each of the subsequent four anniversaries of such date. These
RSUs  are  subject  to  accelerated  vesting  in  certain  limited  circumstances,  such  as:  retirement,  death  or  disability  of  the  holder,  or  in  connection  with  a
change of control of the Company.

Changes in outstanding RSUs for the year ended December 31, 2020 were as follows:

Number of RSUs

Weighted Average Grant
Date Fair Value

RSUs outstanding at December 31, 2017

Granted
Forfeited
Vested

RSUs outstanding at December 31, 2018

Granted
Forfeited
Vested

RSUs outstanding at December 31, 2019

Granted
Forfeited
Vested

RSUs outstanding at December 31, 2020

Vested but unsettled RSUs at December 31, 2020

86

295,164  $
87,857 
(3,370)
(129,351)
250,300 
90,576 
(22,232)
(76,739)
241,905 
100,491 
(7,710)
(90,342)
244,344 

59,607 

26.67 
40.26 
33.51 
24.53 
32.45 
40.60 
36.39 
33.99 
34.70 
36.01 
38.94 
34.76 

35.08 

26.16 

At December 31, 2020, the Company had yet to recognize $5.3 million of expense related to outstanding RSUs and expects to recognize the remaining
expense on a straight-line basis over the next 39 months. The grant date fair value of RSUs vested and the intrinsic value of vested RSUs for the years
ended December 31, were as follows:

Grant date fair value of RSUs vested
Intrinsic value of RSUs vested

2020

2019
(in millions)

2018

$

3.1  $
3.0 

2.6  $
3.2 

3.2 
5.5 

The intrinsic value of outstanding RSUs was $7.9 million, $10.1 million, and $10.5 million at December 31, 2020, 2019, and 2018.

PSUs

The Company has awarded PSUs to certain employees of the Company as follows:

(1)

(1)

March 2018
March 2019
August 2019
(1)
March 2020

(1)

Date of Grant

Target Number
Awarded

Fair Value on Date
of Grant

Aggregate Fair Value on
Date of Grant
(in millions)

96,940 
95,940 
9,587 
105,180 

40.30 
40.54 
41.72 
37.81 

3.9 
3.9 
0.4 
4.0 

(1) The PSUs awarded in March 2018, 2019, and 2020 and August 2019 were awarded to certain employees of the Company and have a performance period of two years
followed by an additional one year vesting period. The PSU awards are subject to certain performance goals with payouts that range from 0% to 200% of the target
awards. The values shown in the table represent the aggregate number of PSUs awarded at the target level.

At December 31, 2020, the Company had yet to recognize $6.4 million of expense related to PSU grants and expects to recognize the remaining expense on
a straight-line basis over the next 24 months. This is based on the expectation of the Company achieving a 200% of target rate for the 2018 PSUs, a 200%
of target rate for the 2019 PSUs, and a 130% of target rate for the 2020 PSUs.

15. Statutory Matters

Statutory Financial Data

The combined capital stock, surplus, and net income of the Company's insurance subsidiaries (EICN, ECIC, EPIC, EAC, and CIC), prepared in accordance
with the statutory accounting practices (SAP) of the National Association of Insurance Commissioners (NAIC) as well as SAP permitted by the states of
California, Florida, Nevada, and New York were as follows:

Capital stock and unassigned surplus
Paid in capital

Total statutory surplus

December 31,

2020

2019

(in millions)
683.1  $
363.2 
1,046.3  $

658.2 
362.8 
1,021.0 

$

$

Net income provided from the Company's insurance subsidiaries prepared in accordance with SAP was $140.4 million, $129.3 million, and $159.3 million,
for the years ended December 31, 2020, 2019 and 2018, respectively.

Treatment of the LPT Agreement, deferred policy acquisition costs, fair value of financial instruments, and the surplus notes (see Notes 4, 10, and 11) are
the  primary  differences  in  the  SAP-basis  capital  stock  and  total  surplus  of  the  insurance  subsidiaries  of  $1,046.3  million  and  $1,021.0  million,  and  the
GAAP-basis equity of the Company of $1,212.8 million and $1,165.8 million as of December 31, 2020 and 2019, respectively. Under SAP accounting, the
retroactive reinsurance gain resulting from the LPT Agreement is recorded as a special component of surplus (special surplus funds) in the initial year of
the contract, and not reported as unassigned surplus until the Company has recovered amounts in excess of the original consideration paid. The special
surplus funds are also reduced by the amount of extraordinary dividends as approved by the Nevada Division of Insurance. Under SAP, the surplus notes
are recorded as a separate component of surplus. Under SAP, changes to the estimated contingent profit commission under the LPT Agreement are reflected
in commission expense in the period that the estimate is revised.

87

Insurance Company Dividends and Regulatory Requirements and Restrictions

The ability of EHI to pay dividends on the Company's common stock and to pay other expenses will be dependent to a significant extent upon the ability of
the Nevada domiciled insurance company, EICN, the California domiciled insurance company, ECIC, the Florida domiciled insurance companies, EPIC
and EAC, to pay dividends to their immediate holding company, Employers Group, Inc. (EGI) and the New York domiciled insurance company, CIC, to
pay dividends to its immediate holding company Cerity Group, Inc. (CGI), and in turn, the ability of EGI and CGI to pay dividends to EHI. The amount of
dividends each of the Company's insurance subsidiaries may pay to their immediate parent is limited by the laws of its respective state of domicile.

Nevada law limits the payment of cash dividends by EICN to its parent by providing that payments cannot be made except from available and accumulated
surplus, otherwise unrestricted (unassigned), and derived from realized net operating profits and realized and unrealized capital gains. A stock dividend
may be paid out of any available surplus. A cash or stock dividend prohibited by these restrictions may only be declared and distributed as an extraordinary
dividend upon the prior approval of the Nevada Commissioner of Insurance (Nevada Commissioner). EICN may not pay such an extraordinary dividend or
make  an  extraordinary  distribution  until  the  Nevada  Commissioner  either  approves  or  does  not  disapprove  the  payment  within  30  days  after  receiving
notice of its declaration. An extraordinary dividend or distribution is defined by statute to include any dividend or distribution of cash or property whose
fair market value, together with that of other dividends or distributions made within the preceding 12 months, exceeds the lesser of: (a) 10% of EICN's
statutory surplus as regards to policyholders at the next preceding December 31; or (b) EICN's statutory net income, not including realized capital gains, for
the  12-month  period  ending  at  the  next  preceding  December  31.  As  of  December  31,  2020,  EICN  had  positive  unassigned  surplus  of  $229.3  million.
During 2020, EICN paid an ordinary dividend in the amount of $20.0 million to its parent company, EGI. As a result of that payment, EICN cannot pay any
dividends through March 20, 2021, and can pay $12.5 million of dividends thereafter, without regulatory approval.

Under Florida law, without regulatory approval, EPIC and EAC may pay dividends if they do not exceed the greater of: the lesser of 10% of surplus or net
income, not including realized capital gains, plus a 2-year carry forward; 10% of surplus, with dividends payable limited to unassigned funds minus 25% of
unrealized capital gains; or, the lesser of 10% of surplus or net investment income plus a 3-year carry forward with dividends payable limited to unassigned
funds minus 25% of unrealized capital gains. During 2020, EAC paid an ordinary dividend in the amount of $20.8 million to its parent company, EGI. As a
result of that payment, EAC can pay $0.3 million of dividends through June 30, 2021 and $21.1 million thereafter without regulatory approval from the
Florida Office of Insurance Regulation (FOIR), provided that no dividends are paid prior to June 30, 2021. During 2020, EPIC paid an ordinary dividend in
the amount of $21.7 million to its parent company, EGI. As a result of that payment, EPIC can pay $1.3 million of dividends through May 11, 2021 and can
pay $23.0 million of dividends thereafter, without regulatory approval from the FOIR.

EPIC and EAC are subject to regulation by the Florida Department of Financial Services (FDFS). Florida statute Section 624.408 requires EPIC and EAC
to maintain minimum capital and surplus of the greater of $4.0 million or 10% of total liabilities. Florida statutes require EPIC and EAC to maintain a ratio
of written premiums, defined as 1.25 times written premiums, to surplus of no greater than 10-to-1 for gross written premiums and 4-to-1 for net written
premiums. During the years ended December 31, 2020, 2019, and 2018, EPIC and EAC were in compliance with these statutes.

ECIC is subject to regulation by the California Department of Insurance (California DOI). Additionally, the California Insurance Holding Company System
Regulatory  Act  limits  the  ability  of  ECIC  to  pay  dividends  to  its  parent.  California  law  provides  that,  absent  prior  approval  of  the  California  Insurance
Commissioner,  dividends  may  only  be  declared  from  earned  surplus.  For  purpose  of  this  statute,  earned  surplus  excludes  amounts  derived  from  net
appreciation in the value of assets not yet realized, or derived from an exchange of assets, unless the assets received are currently realizable in cash. In
addition, California law provides that the appropriate insurance regulatory authorities in the state of California must approve (or, within a 30-day notice
period, not disapprove) any dividend that, together with all other such dividends paid during the preceding 12 months, exceeds the greater of: (a) 10% of
the paying company's statutory surplus as regards to policyholders at the preceding December 31; or (b) 100% of net income for the preceding year. During
the years ended December 31, 2020, 2019, and 2018, ECIC was in compliance with these requirements.

During 2020, ECIC paid an ordinary dividend in the amount of $32.1 million to its parent company, EGI. As a result of that payment, ECIC cannot pay any
dividends through September 24, 2021 and can pay $32.1 million of dividends thereafter, without prior regulatory approval.

Under New York law, without regulatory approval, CIC may pay dividends if they do not exceed the lesser of 10% of surplus or 100% of net investment
income  for  the  previous  year  increased  by  the  excess,  if  any,  of  net  investment  income  over  dividends  declared  or  distributed  during  the  period
commencing 36 months prior to the declaration or distribution of the current dividend and ending 12 months prior thereto. The New York state law also
provides that any distribution may only be paid out

88

of  earned  surplus.  Additionally,  New  York  has  prohibited  CIC  from  paying  any  dividends  for  two  years  from  the  date  of  Acquisition  without  prior
regulatory approval. CIC can pay $3.0 million of dividends after July 31, 2021.

Additionally, EICN, ECIC, EPIC, EAC, and CIC are required to comply with RBC requirements. RBC is a method of measuring the amount of capital
appropriate  for  an  insurance  company  to  support  its  overall  business  operations  in  light  of  its  size  and  risk  profile.  NAIC  RBC  standards  are  used  by
regulators to determine appropriate regulatory actions relating to insurers that show signs of weak or deteriorating conditions. As of December 31, 2020,
2019, and 2018, EICN, ECIC, EPIC, EAC, and CIC each had total adjusted capital above all regulatory action levels.

16. Accumulated Other Comprehensive Income

Accumulated other comprehensive income is comprised of unrealized gains on investments classified as available-for-sale, net of deferred tax expense. The
following table summarizes the components of Accumulated other comprehensive income:

Net unrealized gains on investments, before taxes
Deferred tax expense on net unrealized gains

Total accumulated other comprehensive income

17. Employee Benefit and Retirement Plans

Years Ended December 31,
2019
2020

$

$

(in millions)
145.7  $
(30.6)
115.1  $

82.6 
(17.3)
65.3 

The Company maintains a 401(k) defined contribution plan covering all eligible Company employees (the Employers 401(k) Plan). Under the Employers
401(k) Plan, the Company's safe harbor matching consists of a 100% matching contribution on salary deferrals up to 3% of compensation and then a 50%
matching contribution on salary deferrals from 3% to 5% of compensation. The Company's matching contribution to the Employers 401(k) Plan was $2.3
million, $2.2 million, and $2.0 million for the years ended December 31, 2020, 2019, and 2018, respectively.

18. Earnings Per Common Share

Basic  earnings  per  share  is  computed  by  dividing  net  income  by  the  weighted  average  number  of  common  shares  outstanding  for  the  period.  Diluted
earnings per share reflect the potential dilutive impact of all common stock equivalents on earnings per share. Diluted earnings per share includes common
shares assumed issued under the "treasury stock method," which reflects the potential dilution that would occur if outstanding RSUs and PSUs vested, and
stock options were to be exercised.

RSUs and PSUs are entitled to receive dividend equivalents on awards that fully vest or become payable. The dividend equivalents are reflected in the
Company’s net income; therefore, these awards are not considered participating securities for the purposes of determining earnings per share.

The following table presents the net income and the weighted average shares outstanding used in the earnings per share common share calculations.

Net income
Weighted average number of shares outstanding–basic
Effect of dilutive securities:

Stock options
PSUs
RSUs

Dilutive potential shares

Weighted average number of shares outstanding–diluted

2020

Years Ended December 31,
2019
(in millions, except share data)

2018

$

119.8  $

157.1  $

141.3 

29,912,063 

32,120,578 

32,884,828 

36,568 
230,831 
25,402 
292,801 
30,204,864 

77,482 
285,550 
56,108 
419,140 
32,539,718 

97,810 
268,030 
60,669 
426,509 
33,311,337 

Diluted earnings per share excludes outstanding options and other common stock equivalents in periods where the inclusion of such options and common
stock equivalents would be anti-dilutive. The following table presents options, PSUs, and RSUs that were excluded from diluted earnings per share.

89

Years Ended December 31,
2019

2020

2018

Options, PSUs, and RSUs excluded under the treasury method, as the potential proceeds on
settlement or exercise was greater than the value of shares acquired

111,386 

— 

— 

19. Segment Reporting

In 2019 the Company made changes to its corporate structure, mainly involving the launch and further development of a new digital insurance platform
offered  under  the  Cerity  brand  name  (Cerity),  resulting  in  changes  to  its  reportable  segments.  The  Company  has  determined  that  it  has  two  reportable
segments: Employers and Cerity. Each of these segments represents a separate and distinct underwriting platform through which the Company conducts
insurance business. The nature and composition of each reportable segment and its Corporate and Other activities are as follows:

The  Employers  segment  represents  the  traditional  business  offered  through  the  EMPLOYERS  brand  name  (Employers)  through  its  agents,  including
business originated from the Company's strategic partnerships and alliances.

The Cerity segment represents the business offered under the Cerity brand name, which includes the Company's direct-to-customer business.

Corporate and Other activities consist of those holding company expenses that are not considered to be underwriting in nature, the financial impact of the
LPT  agreement,  and  legacy  business  assumed  and  ceded  by  CIC.  These  expenses  are  not  considered  to  be  part  of  a  reportable  segment  and  are  not
otherwise allocated to a reportable segment.

The  Company  has  determined  that  it  is  not  practicable  to  report  identifiable  assets  by  segment  since  certain  assets  are  used  interchangeably  among  the
segments.

The following table summarizes the Company's written premiums and components of net income before income taxes by reportable segment.

Year Ended December 31, 2020
Gross premiums written
Net premiums written

Net premiums earned
Net investment income
Net realized and unrealized gains (losses) on investments
Other income
Total revenues

Losses and loss adjustment expenses
Commission expense
Underwriting and general and administrative expenses
Interest and financing expenses
Other expenses
Total expenses

Employers

Cerity

Corporate and
Other

Total

$

579.8  $
574.6 

(in millions)

0.3  $
0.3 

—  $
— 

615.1 
72.1 
20.9 
0.8 
708.9 

314.2 
78.8 
151.1 
0.1 
0.7 
544.9 

0.2 
3.1 
— 
— 
3.3 

0.1 
— 
16.6 
— 
0.1 
16.8 

— 
1.1 
(1.9)
— 
(0.8)

(11.9)
— 
13.6 
0.3 
— 
2.0 

Net income (loss) before income taxes

$

164.0  $

(13.5) $

(2.8) $

580.1 
574.9 

615.3 
76.3 
19.0 
0.8 
711.4 

302.4 
78.8 
181.3 
0.4 
0.8 
563.7 

147.7 

90

Year Ended December 31, 2019
Gross premiums written
Net premiums written

Net premiums earned
Net investment income
Net realized and unrealized gains on investments
Other income
Total revenues

Losses and loss adjustment expenses
Commission expense
Underwriting and general and administrative expenses
Interest and financing expenses
Total expenses

Net income (loss) before income taxes

Year Ended December 31, 2018
Gross premiums written
Net premiums written

Net premiums earned
Net investment income
Net realized and unrealized (losses) gains on investments
Other income
Total revenues

Losses and loss adjustment expenses
Commission expense
Underwriting and general and administrative expenses
Interest and financing expenses
Total expenses

$

$

$

Employers

Cerity

Corporate and
Other

Total

696.8  $
691.4 

695.8 
84.1 
47.7 
0.9 
828.5 

378.6 
88.1 
153.2 
0.6 
620.5 

(in millions)

0.1  $
0.1 

— 
0.3 
0.1 
— 
0.4 

— 
— 
16.0 
— 
16.0 

—  $
— 

— 
3.7 
3.3 
— 
7.0 

(12.7)
— 
18.3 
— 
5.6 

208.0  $

(15.6) $

1.4  $

Employers

Cerity

Corporate and
Other

Total

748.9  $
742.8 

731.1 
78.6 
(13.9)
1.0 
796.8 

391.3 
94.2 
135.0 
1.5 
622.0 

(in millions)

—  $
— 

— 
— 
— 
0.2 
0.2 

— 
— 
5.9 
— 
5.9 

—  $
— 

— 
2.6 
0.8 
— 
3.4 

(14.6)
— 
17.6 
— 
3.0 

Net income (loss) before income taxes

$

174.8  $

(5.7) $

0.4  $

696.9 
691.5 

695.8 
88.1 
51.1 
0.9 
835.9 

365.9 
88.1 
187.5 
0.6 
642.1 

193.8 

748.9 
742.8 

731.1 
81.2 
(13.1)
1.2 
800.4 

376.7 
94.2 
158.5 
1.5 
630.9 

169.5 

Entity-Wide Disclosures

The Company operates solely within the United States and does not have revenue from transactions with a single policyholder accounting for 10% or more
of its revenues. The following table shows the Company's in-force premiums and number of

91

policies in-force for each state with approximately five percent or more of our in-force premiums and all other states combined as of December 31:

State

California
Florida
New York
Other (43 states and D.C.)

Total

2020

2019

2018

In-force
Premiums

Policies
In-force

In-force
Premiums

Policies
In-force

In-force
Premiums

Policies
In-force

(dollars in millions)

$

$

262.0 
37.9 
26.7 
251.3 
577.9 

39,610  $
6,898 
6,657 
50,341 
103,506  $

329.8 
36.3 
31.7 
266.8 
664.6 

43,079  $
5,822 
5,679 
44,104 
98,684  $

357.1 
41.0 
23.9 
244.2 
666.2 

41,988 
5,833 
3,663 
40,014 
91,498 

20. Selected Quarterly Financial Data (Unaudited)

Quarterly results for the years ended December 31, 2020 and 2019 were as follows:

Net premiums earned
Net realized and unrealized gains (losses) on investments
Losses and loss adjustment expenses
Commission expense
Underwriting and general and administrative expenses
Income tax expense (benefit)
Net income (loss)
Earnings (loss) per common share:
Basic
Diluted

Net premiums earned
Net realized and unrealized gains on investments
Losses and loss adjustment expenses
Commission expense
Underwriting and general and administrative expenses
Income tax expense
Net income
Earnings per common share:
Basic
Diluted

Significant Quarterly Adjustments

$

$

March 31

2020 Quarters Ended

June 30
(in millions, except per share data)

September 30

December 31

167.9  $
(61.1)
104.3 
21.3 
46.7 
(10.4)
(34.9)

(1.14)
(1.14)

151.5  $
39.7 
73.1 
19.2 
44.8 
14.7 
59.6 

1.98 
1.97 

144.4  $
19.1 
77.1 
19.4 
46.4 
7.2 
31.1 

1.06 
1.05 

151.5 
21.3 
47.9 
18.9 
43.4 
16.4 
64.0 

2.21 
2.19 

March 31

2019 Quarters Ended

June 30
(in millions, except per share data)

September 30

December 31

174.8  $
23.3 
88.6 
22.0 
47.5 
10.0 
51.8 

1.60 
1.57 

175.5  $
7.4 
86.8 
23.8 
43.8 
9.0 
40.7 

1.27 
1.25 

175.8  $
2.6 
92.9 
21.9 
45.3 
8.1 
32.8 

1.03 
1.01 

169.7 
17.8 
97.6 
20.4 
50.9 
9.6 
31.8 

1.00 
0.99 

The first quarter of 2020 was impacted by: (1) favorable prior accident year loss development of $3.5 million, which decreased losses and LAE by the same
amount; (2) the inclusion of $69.2 million in net unrealized losses on equity securities; and (3) unfavorable change in CECL allowance on investments of
$10.7 million.

The second quarter of 2020 was impacted by: (1) favorable prior accident year loss development of $23.6 million, which decreased losses and LAE by the
same amount; (2) the inclusion of $42.3 million in net unrealized gains on equity securities; and (3) favorable change in CECL allowance on investments of
$9.5 million.

The third quarter of 2020 was impacted by: (1) favorable prior accident year loss development of $14.8 million, which decreased losses and LAE by the
same amount; and (2) the inclusion of $3.7 million in net unrealized gains on equity securities.

The fourth quarter of 2020 was impacted by: (1) favorable prior accident year loss development of $39.7 million, which decreased losses and LAE by the
same amount; and (2) the inclusion of $18.2 million in net unrealized gains on equity securities.

92

The first quarter of 2019 was impacted by: (1) favorable prior accident year loss development of $22.2 million, which decreased losses and LAE by the
same amount; and (2) the inclusion of $21.2 million in net unrealized gains on equity securities.

The second quarter of 2019 was impacted by: (1) favorable prior accident year loss development of $23.7 million, which decreased losses and LAE by the
same amount; and (2) the inclusion of $6.8 million in net unrealized gains on equity securities.

The third quarter of 2019 was impacted by: (1) favorable prior accident year loss development of $20.2 million, which decreased losses and LAE by the
same amount; and (2) the inclusion of $10.3 million in net unrealized losses on equity securities.

The fourth quarter of 2019 was impacted by: (1) favorable prior accident year loss development of $11.4 million, which decreased losses and LAE by the
same amount; and (2) the inclusion of $15.5 million in net unrealized gains on equity securities.

Item 9. Changes in and Disagreements With Accountants on Accounting and Financial Disclosure

None.

Item 9A. Controls and Procedures

Disclosure Controls and Procedures

We maintain disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) of the Securities Exchange Act of 1934, as amended (the
Exchange Act)) designed to provide reasonable assurance that the information required to be reported in the Exchange Act filings is recorded, processed,
summarized and reported within the time periods specified and pursuant to SEC regulations, including controls and procedures designed to ensure that this
information is accumulated and communicated to management, including its Chief Executive Officer and Chief Financial Officer, as appropriate, to allow
timely decisions regarding the required disclosure. It should be noted that, because of inherent limitations, our disclosure controls and procedures, however
well designed and operated, can provide only reasonable, and not absolute, assurance that the objectives of the disclosure controls and procedures are met.

Our management, with the participation of our Chief Executive Officer and Chief Financial Officer, evaluated the effectiveness of our disclosure controls
and procedures as of the end of the period covered by this report. Based upon that evaluation, our Chief Executive Officer and Chief Financial Officer have
concluded that our disclosure controls and procedures were effective at a reasonable level of assurance as of December 31, 2020.

Management's Annual Report on Internal Control Over Financial Reporting

Management's annual report regarding internal control over financial reporting is set forth in Item 8 of this report under the caption "Management's Annual
Report on Internal Control over Financial Reporting" and incorporated herein by reference.

Attestation Report of Independent Registered Public Accounting Firm

The attestation report of the Company's independent registered public accounting firm regarding internal control over financial reporting is set forth in Item
8  of  this  report  under  the  caption  "Report  of  Independent  Registered  Public  Accounting  Firm  on  Internal  Control  Over  Financial  Reporting"  and
incorporated herein by reference.

Changes in Internal Control Over Financial Reporting

There have not been any changes in our internal control over financial reporting (as such term is defined in Rules 13a-15(f) in the Exchange Act) during the
fourth fiscal quarter of the year to which this report relates that have materially affected, or are reasonably likely to materially affect, our internal control
over financial reporting.

Item 9B. Other Information

None.

93

Item 10. Directors, Executive Officers, and Corporate Governance

Executive Officers of the Registrant

PART III

The  following  provides  information  regarding  our  executive  officers  as  of  February  22,  2021.  No  family  relationships  exist  among  our  directors  or
executive officers.

Name
Douglas D. Dirks
Katherine H. Antonello
Michael S. Paquette
Stephen V. Festa
Tracey L. Berg
Lori A. Brown

Age
62
56
57
61
51
55

Position

President and Chief Executive Officer of EHI
Executive Vice President, Chief Actuary of EHI
Executive Vice President, Chief Financial Officer of EHI
Executive Vice President, Chief Operating Officer of EHI
Executive Vice President, Chief Innovation Officer of EHI
Executive Vice President, Chief Legal Officer and General Counsel of EHI

Douglas D. Dirks. Mr. Dirks has served as a Director, President and Chief Executive Officer of EHI, EGI and their predecessors since their creation in
April 2005. He also serves as a Director and Chief Executive Officer of EICN since December 1999, ECIC since May 2002, EPIC since November 2008,
and EAC since November 2008, EIG Services, Inc. since November 2008, Elite Insurance Services, Inc. since August 1999, CGI since May 2018, CSI
since May 2018, and CIC since August 2019. Mr. Dirks is a licensed Certified Public Accountant in the state of Texas. He presently serves on the Board of
Governors of the American Property Casualty Insurance Association and on the Advisory Board of Kids Chance of America. Mr. Dirks holds B.A. and
M.B.A. degrees from the University of Texas and a J.D. degree from the University of South Dakota. On June 7, 2020, Mr. Dirks informed the Board of
Directors of EHI of his intention to retire as the Company’s president and chief executive officer on April 1, 2021. Mr. Dirks will also conclude his service
as a director on that date.

Katherine H. Antonello. Ms. Antonello has served as Executive Vice President, Chief Actuary of EHI since August 2019. She also serves as Executive Vice
President, Chief Actuary of EICN, ECIC, EPIC, EAC, and CIC. Prior to that, she previously served as the Chief Actuary of NCCI from June 2013 to June
2019. Prior to that position, from July 2001 to June 2013, Ms. Antonello held various positions at Lumbermen's Underwriting Alliance and served as Vice
President and Chief Actuary. Earlier in her career, she worked at Milliman & Robertson and Liberty National Life Insurance Company. She also worked at
NCCI  previously  as  an  Associate  Actuary.  Ms.  Antonello  earned  her  BS  in  mathematics  from  Birmingham-Southern  College.  She  is  a  Fellow  of  the
Casualty Actuarial Society, a Fellow of the Society of Actuaries, and a Member of the American Academy of Actuaries. In addition, she currently serves on
the Board of Directors of the Casualty Actuarial Society. On November 19, 2020, Employers Holdings announced the appointment of Ms. Antonello as the
President and Chief Executive Officer of Employers Holdings, effective April 1, 2021, to succeed Mr. Dirks, who is retiring as of that date. Ms. Antonello
will also become a member of the Board of Directors of Employers Holdings as of that date.

Michael S. Paquette. Mr. Paquette has served as Executive Vice President, Chief Financial Officer and Treasurer of EHI since January 2017. He also serves
as Treasurer of EGI, EICN, ECIC, EPIC, EAC, EIG Services, and Elite Insurance Services, Inc. all since January 2017, of CGI and CSI since May 2018,
and of CIC since August 2019. He also serves as a Director of EICN, ECIC, EPIC, EAC, and EIG Services all since January 2017, EGI since May 2018,
CGI since May 2018, CSI since May 2018, and CIC since August 2019. He also serves on the Board of Directors of the Illinois Insurance Guaranty Fund
since June 2019. Mr. Paquette previously served as Executive Vice President, Chief Financial Officer of Montpelier Re Holdings Ltd. from 2008 to 2015
and Chief Financial Officer of Blue Capital Reinsurance Holdings Ltd. from its inception in 2012 to 2015. Mr. Paquette also spent 18 years with White
Mountains  Insurance  Group,  Ltd.  in  various  capacities,  including  Senior  Vice  President,  Controller,  and  4  years  with  KPMG  LLP  as  an  auditor.  Mr.
Paquette  holds  a  B.S.  degree  in  Business  Administration  from  the  University  of  Vermont  and  is  a  Certified  Public  Accountant,  Certified  Management
Accountant, Certified Financial Manager, and Chartered Global Management Accountant.

Stephen V. Festa. Mr. Festa has served as Executive Vice President, Chief Operating Officer of EHI since August 2013, EIG Services, Inc. since April 2014
and Elite Insurance Services, Inc. since March 2017. He has served as President, Chief Operating Officer of EICN, ECIC, EPIC, and EAC since July 2018.
Prior to that, he had served as Executive Vice President, Chief Operating Officer of EICN, ECIC, EPIC, and EAC from April 2014 to July 2018 and as
Senior Vice President, Chief Claims Officer of EICN and ECIC from August 2004 to April 2014, EPIC, EAC, and EIG Services, Inc. from November 2008
to April 2014. Mr. Festa also serves as a Director of EICN, ECIC, EPIC, and EAC all since February 2011, EIG Services, Inc. since April 2011, and EGI
since  May  2018.  Mr.  Festa  also  serves  as  a  member  on  the  Board  of  Governors  of  the  California  Insurance  Guarantee  Association.  He  attended  the
University  of  Southern  California  and  has  completed  the  Advanced  Executive  Education  Program  sponsored  by  the  American  Institute  for  Chartered
Property Casualty Underwriters and the

94

Wharton School of the University of Pennsylvania. On January 25, 2021, Mr. Festa informed EHI of his intention to retire as the Company’s executive vice
president and chief operating officer on March 17, 2021.

Tracey  L.  Berg.  Ms.  Berg  has  been  Executive  Vice  President  and  Chief  Innovation  Officer  of  EHI  since  November  2017  and  President  and  Chief
Innovation  Officer  of  CGI  and  CSI  since  July  2018  and  President  of  CIC  since  August  2019.  She  originally  joined  the  Company  in  January  2017  as
Executive Vice President and Chief Information Officer. She has also been a Director of CGI and CSI since May 2018 and of CIC since August 2019. Prior
to joining the Company, she was Senior Vice President, Chief Information Officer at West Bend Mutual Insurance Co., since 2012 and Chief Information
Officer  since  2009.  Before  joining  West  Bend  Mutual  Insurance  Co.,  she  held  various  positions  at  Assurant  Employee  Benefits  and  Assurant  Shared
Business Services holding several leadership and technical positions. Ms. Berg has over 25 years of information technology experience. Ms. Berg holds a
B.S.  degree  in  Computer  Science  from  the  University  of  Minnesota  and  an  MBA  from  Northwestern  University's  Kellogg  School  of  Management.  On
January 25, 2021, Ms. Berg informed EHI of her intention to resign as the Company’s executive vice president and chief innovation officer on April 1,
2021.

Lori A. Brown. Ms. Brown has served as Executive Vice President, Chief Legal Officer, General Counsel, and Secretary of EHI since January 2019. She
had served as Senior Vice President, Deputy General Counsel from March 2015 to December 2018 to EIG Services, Inc., EICN, ECIC, EPIC, and EAC and
Vice  President,  Deputy  General  Counsel  of  ECIC  and  EICN  since  January  2006,  EPIC  and  EAC  since  November  2008,  and  EIG  Services,  Inc.  and  its
predecessor since May 2014. Ms. Brown has served as a director of EGI, CGI and CSI since May 2018, of EICN, ECIC, EPIC, EAC, and EIG Services,
Inc. since January 2019, and of CIC since August 2019. She is assistant secretary to all of the Company's subsidiaries. Ms. Brown works extensively with
the Company's statutory, regulatory and public company filings. Prior to joining the Company, she was Senior Legal Counsel of DHL Worldwide from
May 1994 to April 2005. Ms. Brown brings more than 25 years of experience as an attorney primarily in the areas of labor and employment, corporate
governance, and SEC compliance. Ms. Brown holds a B.A. degree from UC Riverside and a J.D. degree from the University of San Francisco.

The information required by Item 10 with respect to our Directors is included under the caption "Election of Directors" in our Proxy Statement for the 2021
Annual Meeting of Stockholders and is incorporated herein by reference.

The  information  required  by  Item  10  with  respect  to  compliance  with  Section  16  of  the  Exchange  Act,  if  applicable,  is  included  under  the  caption
"Delinquent Section 16(a) Reports" in our Proxy Statement for the 2021 Annual Meeting of Stockholders and is incorporated herein by reference.

The information required by Item 10 with respect to our audit committee and our audit committee financial expert is included under the caption "Board
Committees" in our Proxy Statement for the 2021 Annual Meeting of Stockholders and is incorporated herein by reference.

The information required by Item 10 with respect to our Code of Business Conduct and Ethics and our Code of Ethics for Senior Financial Officers is
posted  on  our  website  at  www.employers.com in  the  Investors  section  under  "Governance."  We  will  post  information  regarding  any  amendment  to,  or
waiver from, our Code of Business Conduct and Ethics on our website in the Investor section under Governance.

Item 11. Executive Compensation

The  information  required  by  Item  11  is  included  under  the  captions  "Compensation  Discussion  and  Analysis,"  "Compensation  Committee  Report"  and
"Compensation Committee Interlocks and Insider Participation" in our Proxy Statement for the 2021 Annual Meeting of Stockholders and is incorporated
herein by reference.

Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters

Certain  information  required  by  Item  12  is  included  under  the  captions  "Security  Ownership  of  Certain  Beneficial  Owners  and  Management"  and
"Compensation Discussion and Analysis" in our Proxy Statement for the 2021 Annual Meeting of Stockholders and is incorporated herein by reference.

Equity and Incentive Plan

The  following  table  gives  information  about  our  common  stock  that  may  be  issued  upon  the  exercise  of  options,  warrants,  and  rights  under  all  of  our
existing equity compensation plans as of December 31, 2020. We do not have any plans not approved by

95

our  stockholders.  Our  equity  compensation  plans  are  discussed  further  in  Note  14  in  the  Notes  to  our  Consolidated  Financial  Statements,  which  are
included herein.

Plan Category

(a)
Number of securities
to be issued upon
exercise of outstanding
options, warrants, and
rights

(b)
Weighted-average
exercised price of
outstanding options,
warrants, and
rights

(4)

(c)
Number of securities remaining
available for further issuance 
under compensation plans
(excluding securities
reflected in column (a))

Equity compensation plans approved by

(1)
stockholders :
Stock options
(2)
RSUs
PSUs

(3)

Equity compensation plans not approved by

stockholders

Total

113,216  $
244,344 
599,814 

— 
957,374  $

24.21 

— 
24.21 

2,187,140 
1,942,796 
1,342,982 

— 
1,342,982 

(1) On May 28, 2020, our stockholders approved the Amended and Restated Equity and Incentive Plan (as amended and restated, "the Plan"). The Plan will expire on the
tenth anniversary of April 1, 2020, which is also the effective date of the Plan. The Plan is administered by the Compensation Committee of the Board of Directors,
which is authorized to grant, at its discretion, awards to officers, employees, non-employee directors, consultants, and independent contractors. The maximum number
of common shares currently reserved for grants of awards under the Plan was 6,555,000 shares, prior to reductions for grants made.

The  Plan  provides  for  the  grant  of  stock  options  (both  incentive  stock  options  and  nonqualified  stock  options),  stock  appreciation  rights,  shares  of  restricted  stock,
RSUs, PSUs, and other stock-based awards. As of December 31, 2020, the only incentive awards outstanding under the Plan were nonqualified stock options, RSUs,
and PSUs.

(2) RSUs are phantom (as opposed to actual) shares of common stock which, depending on the individual award, vest in equal tranches over one- to four-year periods,

subject to the recipient maintaining a continuous relationship with the Company through the applicable vesting date.

(3) PSUs are phantom (as opposed to actual) shares of common stock, which are subject to a performance period of two years followed by an additional one-year vesting
period,  subject  to  the  recipient  maintaining  a  continuous  relationship  with  the  Company  through  the  applicable  vesting  date.  PSU  awards  are  subject  to  certain
performance goals with payouts that range from 0% to 200% of the target awards. The values shown in the table above represent the aggregate number of PSUs based
on the expectation of the Company achieving a 200% of target rate for the 2018 PSUs, a 200% of target rate for the 2019 PSUs, and a 130% of target rate for the 2020
PSUs.

(4) Holders  of  RSUs  and  PSUs  are  not  entitled  to  voting  rights.  Commencing  in  2017,  employees  who  were  awarded  RSUs  and  PSUs  are  entitled  to  receive  dividend
equivalents for eligible awards, payable in cash, when the underlying award vests and becomes payable. RSUs and PSUs do not require the payment of an exercise
price; accordingly, there is no weighted average exercise price for these awards.

Item 13. Certain Relationships and Related Transactions, and Director Independence

The information required by Item 13 is included under the captions "Certain Relationships and Related Transactions" and "Director Independence" in our
Proxy Statement for the 2021 Annual Meeting of Stockholders and is incorporated herein by reference.

Item 14. Principal Accountant Fees and Services

The information required by Item 14 with respect to the fees and services of Ernst & Young LLP, our independent registered public accounting firm, is
included under the caption "Audit Matters" in our Proxy Statement for the 2021 Annual Meeting of Stockholders and is incorporated herein by reference.

96

Item 15. Exhibits and Financial Statement Schedules

The following consolidated financial statements are filed in Item 8 of Part II of this report:

PART IV

Report of Independent Registered Public Accounting Firm
Consolidated Balance Sheets as of December 31, 2020 and 2019
Consolidated Statements of Comprehensive Income for each of the three years ended December 31, 2020, 2019 and 2018
Consolidated Statements of Stockholders' Equity for each of the three years ended December 31, 2020, 2019 and 2018
Consolidated Statements of Cash Flows for each of the three years ended December 31, 2020, 2019 and 2018
Notes to Consolidated Financial Statements

Financial Statement Schedules:
Schedule II. Condensed Financial Information of Registrant
Schedule VI. Supplemental Information Concerning Property-Casualty Insurance Operations

Page
55
57
59
60
61
63

98
101

Pursuant to Rule 7-05 of Regulation S-X, Financial Statement Schedules I, III, IV, and V have been omitted as the information to be set forth therein is
included in the notes to the audited consolidated financial statements.

97

 
Schedule II. Condensed Financial Information of Registrant

Employers Holdings, Inc.

Condensed Balance Sheets

Assets
Investments:

Investment in subsidiaries
Fixed maturity securities at fair value (amortized cost $9.6 at December 31, 2020 and $25.3 at December

31, 2019)

Equity securities at fair value (cost $0.4 at December 31, 2020 and $27.8 at December 31, 2019)

Total investments

Cash and cash equivalents
Accrued investment income
Intercompany receivable
Federal income taxes receivable
Deferred income taxes, net
Other assets

Total assets

Liabilities and stockholders' equity
Accounts payable and accrued expenses
Other liabilities
Total liabilities

Stockholders' equity:

Common stock, $0.01 par value; 150,000,000 shares authorized; 57,413,806 and 57,184,370 shares issued
and 28,564,798 and 31,355,378 shares outstanding at December 31, 2020 and 2019, respectively
Preferred stock, $0.01 par value; 25,000,000 shares authorized; none issued
Additional paid-in capital
Retained earnings
Accumulated other comprehensive income, net of tax
Treasury stock, at cost (28,849,008 shares at December 31, 2020 and 25,828,992 shares at December 31,
2019)

Total stockholders' equity

Total liabilities and stockholders' equity

98

December 31,

2019
2020
(in millions, except share data)

$

1,186.1  $

11.0 
0.4 
1,197.5 

11.0 
0.2 
— 
— 
1.7 
7.2 
1,217.6  $

4.7  $
0.1 
4.8 

0.6 
— 
404.3 
1,247.9 
115.1 

(555.1)
1,212.8 
1,217.6  $

$

$

$

1,096.1 

26.6 
28.1 
1,150.8 

9.9 
0.2 
3.5 
3.5 
2.2 
1.6 
1,171.7 

5.0 
0.9 
5.9 

0.6 
— 
396.4 
1,158.8 
65.3 

(455.3)
1,165.8 
1,171.7 

Employers Holdings, Inc.

Condensed Statements of Income

Revenues
Net investment income
Net realized and unrealized gains (losses) on investments
Total revenues

Expenses
Underwriting and general and administrative expenses
Interest and financing expenses
Total expenses

Loss before income taxes and equity in earnings of subsidiaries
Income tax benefit
Net loss before equity in earnings of subsidiaries
Equity in earnings of subsidiaries

Net income

Earnings per common share:
Basic

Diluted

Cash dividends declared per common share and eligible RSUs and PSUs

99

2020

Years Ended December 31,
2019
(in millions, except per share data)

2018

$

$

$

$

$

1.1  $
(1.9)
(0.8)

16.8 
0.3 
17.1 

(17.9)
(3.2)
(14.7)
134.5 
119.8  $

4.01  $

3.97  $

3.7  $
3.3 
7.0 

19.0 
— 
19.0 

(12.0)
(2.5)
(9.5)
166.6 
157.1  $

4.89  $

4.83  $

1.00  $

0.88  $

2.5 
0.8 
3.3 

17.5 
— 
17.5 

(14.2)
(4.3)
(9.9)
151.2 
141.3 

4.30 

4.24 

0.80 

Employers Holdings, Inc.

Condensed Statement of Cash Flows

2020

Years Ended December 31,
2019
(in millions)

2018

$

119.8  $

157.1  $

141.3 

Operating activities
Net income

Adjustments to reconcile net income to net cash provided by operating activities:
Equity in undistributed earnings of subsidiaries
Net realized and unrealized losses (gains) on investments
Stock-based compensation
Amortization of premium on investments, net
Deferred income tax expense
Change in operating assets and liabilities:

Accounts payable, accrued expenses, and other liabilities
Federal income taxes
Other assets
Intercompany payables and receivables
Other

Net cash provided by operating activities

Investing activities
Purchases of fixed maturity securities
Purchases of equity securities
Purchases of short-term securities
Proceeds from sale of fixed maturity securities
Proceeds from sale of equity securities
Proceeds from maturities and redemptions of fixed maturity securities
Proceeds from maturities of short-term investments
Net change in unsettled investment purchases and sales
Capital contributions to subsidiaries
Net cash provided by (used in) investing activities

Financing activities
Acquisition of common stock
Cash transactions related to stock-based compensation
Dividends paid to stockholders
Net cash used in financing activities

Net increase (decrease) in cash and cash equivalents
Cash and cash equivalents at the beginning of the period

Cash and cash equivalents at the end of the period

(39.9)
1.9 
9.7 
0.1 
0.8 

(2.2)
3.5 
(0.5)
3.5 
(0.3)
96.4 

(3.2)
(3.0)
— 
14.9 
29.0 
3.8 
— 
(4.4)
(0.4)
36.7 

(70.4)
(3.3)
10.1 
— 
(2.8)

2.3 
19.2 
(0.7)
(3.2)
— 
108.3 

(9.3)
(42.0)
— 
4.3 
56.0 
3.8 
25.0 
(5.0)
(73.6)
(40.8)

(67.5)
(2.5)
(28.9)
(98.9)

(31.4)
41.3 

9.9  $

(66.7)
(0.8)
9.4 
0.2 
14.7 

0.2 
(18.5)
(0.1)
(2.2)
— 
77.5 

(14.4)
(40.0)
(59.6)
12.0 
— 
59.2 
— 
3.9 
(4.2)
(43.1)

(4.2)
(1.8)
(26.7)
(32.7)

1.7 
39.6 
41.3 

(99.4)
(1.8)
(30.8)
(132.0)

1.1 
9.9 
11.0  $

$

100

Schedule VI. Supplemental Information Concerning Property - Casualty Insurance Operations

Employers Holdings, Inc. and Subsidiaries
Consolidated Supplemental Information Concerning Property and Casualty Insurance Operations

Year
Ended

Deferred
Policy
Acquisition
Costs

Reserves For
Unpaid
Losses And
LAE

Unearned
Premiums

Net
Premiums
Earned

Net Investment
Income

Losses and
LAE Related
to Current
Years

Losses and
LAE Related to Prior
Years (including LPT
Amortization and Adj)

Amortization
of Deferred
Policy
Acquisition Costs

Paid Losses And
LAE (including
LPT
Amortization and
Adj)

Net
Premiums
Written

Employers Segment

$

2020
2019
2018

43.2 
47.9 
48.2 

Cerity Segment

$

2020
2019
2018

Corporate & Other

$

2020
2019
2018

— 
— 
— 

— 
— 
— 

$

$

$

$

$

$

2,024.5 
2,145.2 
2,207.9 

0.1 
— 
— 

44.8 
47.6 
— 

$

$

$

298.9 
337.0 
336.3 

0.2 
0.1 
— 

— 
— 
— 

$

$

$

615.1 
695.8 
731.1 

0.2 
— 
— 

— 
— 
— 

$

$

$

395.8 
456.1 
457.5 

0.1 
— 
— 

— 
— 
— 

(in millions)

$

$

$

72.1 
84.1 
78.6 

3.1 
0.3 
— 

1.1 
3.7 
2.6 

101

$

$

$

(81.6)
(77.5)
(66.2)

— 
— 
— 

(11.9)
(12.7)
(14.6)

$

$

$

97.5 
107.7 
112.0 

— 
— 
— 

— 
— 
— 

$

$

$

402.2 
421.8 
416.9 

— 
— 
— 

(11.9)
(12.7)
(14.6)

574.6 
691.4 
742.8 

0.3 
0.1 
— 

— 
— 
— 

Exhibits:

Exhibit
No.

Description of Exhibit

3.1  Amended and Restated Articles of Incorporation of

Employers Holdings, Inc.

3.2  Amended and Restated Bylaws of Employers Holdings,

Inc.

4.1  Form of Common Stock Certificate
4.2  Description of Capital Stock
10.1  Quota Share Reinsurance Agreement, dated as of June 30,
1999, between State Industrial Insurance System of
Nevada, D.B.A.: Employers Insurance Company of
Nevada and the various Reinsurers as identified by the
(1)
Interests and Liabilities Agreements attached thereto

10.2  Producer Agreement, dated as of May 1, 2005, between
Employers Compensation Insurance Company and
Automatic Data Processing Insurance Agency, Inc.

(1)

10.3 Amended and Restated Stock Purchase Agreement among
Partner Reinsurance Company of the U.S., Cerity Group,
Inc. and Employers Holdings, Inc. (solely in its capacity
as Guarantor) dated as of May 23, 2018

10.4 Amendment No. 1 to the Amended and Restated Stock
Purchase Agreement among Partner Reinsurance
Company of the U.S., Cerity Group, Inc. and Employers
Holdings, Inc.

10.5 Credit Agreement dated December 15, 2020 among
Employers Holdings, Inc., as Borrower, certain
subsidiaries of Borrower as guarantors, the lenders from
time to time party thereto, Bank of Montreal, as
Administrative Agent, and the other agents and arrangers
party thereto

10.6 Form of Letter of Credit and Reimbursement Agreement

10.7 FHLB Form of Advances and Security Agreement
10.8 Confirmation of Amendment No. 1 To Irrevocable Letter
of Credit No. 2018-08 between EAC and FHLB SF, dated
March 1, 2019

10.9 Confirmation of Amendment No. 2 to Irrevocable

Standby Letter of Credit No. 2018-08 between EAC and
FHLB, dated February 20, 2020

10.10 Confirmation of Amendment No. 1 To Irrevocable Letter
of Credit No. 2018-09 between ECIC and FHLB SF,
dated March 1, 2019

10.11 Amendment No. 2 to Irrevocable Standby Letter of Credit

No. 2018-09 between ECIC and FHLB, dated May 5,
2020

10.12 Confirmation of Amendment No. 1 To Irrevocable Letter
of Credit No. 2018-10 between EPIC and FHLB SF, dated
March 1, 2019

Included
Herewith

Incorporated by Reference Herein

Form
10-K

File No.
001-33245

Exhibit
3.1

Filing Date
February 28, 2019

8-K

001-33245

S-1/A
10-K
S-1/A

333-139092
001-33245
333-139092

3.1

4.1
4.2
10.1

June 13, 2018

January 18, 2007
February 20, 2020
January 18, 2007

S-1/A

333-139092

10.2

January 18, 2007

8-K/A

001-33245

10.1

May 24, 2018

10-Q

001-33245

10.11

October 25, 2018

8-K

001-33245

10.1

December 15, 2020

8-K

001-33245

10-Q
10-Q

001-33245
001-33245

10.4

10.7
10.1

March 15, 2018

July 28, 2020
April 25, 2019

10-Q

001-33245

10.5

July 28, 2020

10-Q

001-33245

10.2

April 25, 2019

10-Q

001-33245

10.4

July 28, 2020

10-Q

001-33245

10.3

April 25, 2019

102

10.13 Confirmation of Amendment No. 2 to Irrevocable Standby

Letter of Credit No. 2018-10 between EPIC and FHLB,
dated February 20, 2020

*10.14 Amended and Restated Employment Agreement by and

between Employers Holdings, Inc. and Douglas D. Dirks,
dated November 7, 2018 and effective January 1, 2019

*10.15 Employment Agreement by and between Employers

Holdings, Inc. and Katherine H. Antonello, dated June 27,
2019 and effective August 5, 2019

*10.16 Amendment No. 1, dated November 17, 2020, to the
Employment Agreement by and between Employers
Holdings, Inc. and Katherine H. Antonello dated June 27,
2019

*10.17 Amended and Restated Employment Agreement by and

between Employers Holdings, Inc, and Katherine H.
Antonello dated November 17, 2020, and effective as of
April 1, 2021

*10.18 Amended and Restated Employment Agreement by and

between Employers Holdings, Inc. and Michael S.
Paquette, dated November 7, 2018 and effective January
1, 2019

*10.19 Amended and Restated Employment Agreement by and

between Employers Holdings, Inc. and Michael S.
Paquette dated June 11, 2020, and effective as of January
1, 2021

*10.20 Amended and Restated Employment Agreement by and
between Employers Holdings, Inc. and Stephen V. Festa,
dated June 26, 2017, and effective as of January 1, 2018
*10.21 Amended and Restated Employment Agreement by and
between Employers Holdings, Inc. and Tracey L. Berg,
dated April 24, 2019, and effective as of May 1, 2019
*10.22 Employment Agreement by and between Employers

Holdings, Inc. and Lori A. Brown, dated November 8,
2018 and effective January 1, 2019

*10.23 Amended and Restated Employment Agreement by and

between Employers Holdings, Inc. and Lori A. Brown
dated June 11, 2020, and effective as of January 1, 2021

*10.24 Employment Agreement by and between Employers

Holdings, Inc. and Jeffrey C. Shaw, dated April 29, 2019
and effective May 1, 2019

*10.25 Employers Holdings, Inc. Amended and Restated Equity

and Incentive Plan effective April 1, 2010

*10.26 Employers Holdings, Inc. Amended and Restated Equity
and Incentive Plan effective as of April 1, 2020
*10.27 Employers Holdings, Inc. Equity and Incentive Plan Form

of Stock Option Agreement

*10.28 Employers Holdings, Inc. Equity and Incentive Plan Form

of Restricted Stock Unit Agreement for Non-Employee
Directors

*10.29 Employers Holdings, Inc. Equity and Incentive Plan Form

of Restricted Stock Unit Agreement

*10.30 Employers Holdings, Inc. Equity and Incentive Plan Form

of Performance Share Agreement

103

10-Q

001-33245

10.6

July 28, 2020

8-K

001-33245

10.1

November 8, 2018

10-Q

001-33245

10.1

October 25, 2019

8-K

001-33245

10.1

November 19, 2020

8-K

001-33245

10.2

November 19, 2020

8-K

001-33245

10.1

November 8, 2018

8-K

001-33245

10.1

June 12, 2020

8-K

001-33245

10.2

June 30, 2017

8-K

001-33245

10.1

April 26, 2019

10-K

001-33245

10.20

February 28, 2019

8-K

001-33245

10.2

June 12, 2020

10-Q

001-33245

10.1

July 29, 2019

8-K

001-3324

S-8 POS

333-168563

10-Q

10-Q

10-Q

10-Q

001-33245

001-33245

001-33245

001-33245

10.1

10.2

10.3

10.1

10.3

10.2

May 22, 2015

May 28, 2020

April 30, 2015

August 7, 2009

April 27, 2017

April 27, 2017

21.1  Subsidiaries of Employers Holdings, Inc.
23.1  Consent of Ernst & Young LLP, Independent Registered

Public Accounting Firm

31.1  Certification of Douglas D. Dirks Pursuant to Section 302
31.2  Certification of Michael S. Paquette Pursuant to Section

302

32.1  Certification of Douglas D. Dirks Pursuant to Section 906
32.2  Certification of Michael S. Paquette Pursuant to Section

906

101.INS XBRL Instance Document - the instance document does
not appear in the Interactive Data File because its XBRL
tags are embedded with the Inline XBRL document

101.SCH XBRL Taxonomy Extension Schema Document
101.CAL XBRL Taxonomy Extension Calculation Linkbase

Document

101.DEF XBRL Taxonomy Definition Linkbase Document
101.LAB XBRL Taxonomy Extension Label Linkbase Document
101.PRE XBRL Taxonomy Extension Presentation Linkbase

Document

104  Cover Page Interactive Data File (formatted as inline

XBRL and contained in Exhibit 101)

————
*Represents management contracts and compensatory plans or arrangements.

X
X

X
X

X
X

X

X
X

X
X
X

(1)    Confidential treatment has been requested for certain confidential portions of this exhibit; these confidential portions have been omitted from this exhibit and filed

separately with the Securities and Exchange Commission.

Item 16. Form 10-K Summary

None.

104

Pursuant to the requirements of Section 13 or 15(d) of the Securities Act of 1934, the registrant has duly caused this report to be signed on its behalf by the
undersigned, thereunto duly authorized.

SIGNATURES

Date:

February 22, 2021

EMPLOYERS HOLDINGS, INC.

By:

/s/ Michael S. Paquette
Name: Michael S. Paquette
Title: Executive Vice President and Chief Financial

Officer

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed by the following persons on behalf of the registrant and in
the capacities and on the dates indicated.

Signature

/s/ Michael J. McSally

Michael J. McSally

/s/ Douglas D. Dirks

Douglas D. Dirks

/s/ Michael S. Paquette

Michael S. Paquette

/s/ Richard W. Blakey

Richard W. Blakey

/s/ Prasanna G. Dhoré

Prasanna G. Dhoré

/s/ João (John) M. de Figueiredo

João (John) M. de Figueiredo

/s/ Valerie R. Glenn

Valerie R. Glenn

/s/ Barbara A. Higgins

Barbara A. Higgins

/s/ James R. Kroner

James R. Kroner

/s/ Michael J. McColgan

Michael J. McColgan

/s/ Jeanne L. Mockard

Jeanne L. Mockard

Title

Date

Chairman of the Board

February 22, 2021

President and Chief Executive Officer, Director (Principal Executive
Officer)

February 22, 2021

Executive Vice President and Chief Financial Officer (Principal
Financial and Accounting Officer)

February 22, 2021

Director

Director

Director

Director

Director

Director

Director

Director

105

February 22, 2021

February 22, 2021

February 22, 2021

February 22, 2021

February 22, 2021

February 22, 2021

February 22, 2021

February 22, 2021

EMPLOYERS HOLDINGS, INC.

SUBSIDIARIES AS OF DECEMBER 31, 2020

Exhibit 21.1

Name

Employers Group, Inc.
Employers Insurance Company of Nevada
Elite Insurance Services, Inc.
Employers Compensation Insurance Company
Employers Preferred Insurance Company
Employers Assurance Company
EIG Services, Inc.
Cerity Group, Inc.
Cerity Services, Inc.
Cerity Insurance Company

Jurisdiction of Organization
Nevada
Nevada
Nevada
California
Florida
Florida
Florida
Nevada
Nevada
New York

Consent of Independent Registered Public Accounting Firm

Exhibit 23.1

We consent to the incorporation by reference in the Registration Statement on Form S-3 (No. 333-238081) of Employers Holdings, Inc. and Registration
Statements on Form S-8 (Nos. 333-168563 and 333-152900) pertaining to the Amended and Restated Equity and Incentive Plan of Employers Holdings,
Inc.  of  our  reports  dated  February  22,  2021,  with  respect  to  the  consolidated  financial  statements  and  schedules  of  Employers  Holdings,  Inc.  and
Subsidiaries and the effectiveness of internal control over financial reporting of Employers Holdings, Inc. and Subsidiaries included in this Annual Report
(Form 10-K) for the year ended December 31, 2020.

/s/ Ernst & Young LLP
San Francisco, California
February 22, 2021

41Exhibit 31.1

I, Douglas D. Dirks, certify that:

1.    I have reviewed this annual report on Form 10-K of Employers Holdings, Inc.;

CERTIFICATIONS

2.    Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the
statements  made,  in  light  of  the  circumstances  under  which  such  statements  were  made,  not  misleading  with  respect  to  the  period  covered  by  this
report;

3.    Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the

financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

4.        The  registrant's  other  certifying  officer  and  I  are  responsible  for  establishing  and  maintaining  disclosure  controls  and  procedures  (as  defined  in
Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f))
for the registrant and have:

(a)    Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to
ensure  that  material  information  relating  to  the  registrant,  including  its  consolidated  subsidiaries,  is  made  known  to  us  by  others  within  those
entities, particularly during the period in which this report is being prepared;

(b)        Designed  such  internal  control  over  financial  reporting,  or  caused  such  internal  control  over  financial  reporting  to  be  designed  under  our
supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external
purposes in accordance with generally accepted accounting principles;

(c)        Evaluated  the  effectiveness  of  the  registrant's  disclosure  controls  and  procedures  and  presented  in  this  report  our  conclusions  about  the

effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

(d)    Disclosed in this report any change in the registrant's internal control over financial reporting that occurred during the registrant's most recent
fiscal quarter (the registrant's fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially
affect, the registrant's internal control over financial reporting;

5.    The registrant's other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the

registrant's auditors and the audit committee of the registrant's board of directors (or persons performing the equivalent functions):

(a)    All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably

likely to adversely affect the registrant's ability to record, process, summarize and report financial information; and

(b)    Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant's internal control

over financial reporting.

Date:

February 22, 2021

/s/ Douglas D. Dirks
Douglas D. Dirks
President and Chief Executive Officer
Employers Holdings, Inc.

Exhibit 31.2

I, Michael S. Paquette, certify that:

1.    I have reviewed this annual report on Form 10-K of Employers Holdings, Inc.;

CERTIFICATIONS

2.    Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the
statements  made,  in  light  of  the  circumstances  under  which  such  statements  were  made,  not  misleading  with  respect  to  the  period  covered  by  this
report;

3.    Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the

financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

4.        The  registrant's  other  certifying  officer  and  I  are  responsible  for  establishing  and  maintaining  disclosure  controls  and  procedures  (as  defined  in
Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f))
for the registrant and have:

(a)    Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to
ensure  that  material  information  relating  to  the  registrant,  including  its  consolidated  subsidiaries,  is  made  known  to  us  by  others  within  those
entities, particularly during the period in which this report is being prepared;

(b)        Designed  such  internal  control  over  financial  reporting,  or  caused  such  internal  control  over  financial  reporting  to  be  designed  under  our
supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external
purposes in accordance with generally accepted accounting principles;

(c)        Evaluated  the  effectiveness  of  the  registrant's  disclosure  controls  and  procedures  and  presented  in  this  report  our  conclusions  about  the

effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

(d)    Disclosed in this report any change in the registrant's internal control over financial reporting that occurred during the registrant's most recent
fiscal quarter (the registrant's fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially
affect, the registrant's internal control over financial reporting;

5.    The registrant's other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the

registrant's auditors and the audit committee of the registrant's board of directors (or persons performing the equivalent functions):

(a)    All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably

likely to adversely affect the registrant's ability to record, process, summarize and report financial information; and

(b)    Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant's internal control

over financial reporting.

Date:

February 22, 2021

/s/ Michael S. Paquette
Michael S. Paquette
Executive Vice President and Chief Financial Officer
Employers Holdings, Inc.

CERTIFICATION PURSUANT TO 18 U.S.C. SECTION 1350

as Adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002

Exhibit 32.1

In connection with the Form 10-K of Employers Holdings, Inc. (the Company) for the year ended December 31, 2020, as filed with the Securities and
Exchange  Commission  on  the  date  hereof  (the  Report),  the  undersigned  hereby,  certifies,  pursuant  to  18  U.S.C.  Section  1350,  as  adopted  pursuant  to
Section 906 of the Sarbanes-Oxley Act of 2002, that, to the best of his knowledge:

(1)    The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and

(2)        The  information  contained  in  the  Report  fairly  presents,  in  all  material  respects,  the  financial  condition  and  results  of  operations  of  the

Company.

Date:

February 22, 2021

/s/ Douglas D. Dirks
Douglas D. Dirks
President and Chief Executive Officer
Employers Holdings, Inc.

CERTIFICATION PURSUANT TO 18 U.S.C. SECTION 1350

as Adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002

Exhibit 32.2

In connection with the Form 10-K of Employers Holdings, Inc. (the Company) for the year ended December 31, 2020, as filed with the Securities and
Exchange  Commission  on  the  date  hereof  (the  Report),  the  undersigned  hereby,  certifies,  pursuant  to  18  U.S.C.  Section  1350,  as  adopted  pursuant  to
Section 906 of the Sarbanes-Oxley Act of 2002, that, to the best of his knowledge:

(1)    The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and

(2)        The  information  contained  in  the  Report  fairly  presents,  in  all  material  respects,  the  financial  condition  and  results  of  operations  of  the

Company.

Date:

February 22, 2021

/s/ Michael S. Paquette
Michael S. Paquette
Executive Vice President and Chief Financial Officer
Employers Holdings, Inc.

Employers Holdings, Inc.

Employers Holdings, Inc. and Subsidiaries

Katherine H. Antonello
President & Chief Executive Offi cer

Lori A. Brown
Executive Vice President, 
General Counsel

Christopher W. Laws
Executive Vice President, 
Chief Actuary

Michael S. Paquette
Executive Vice President,  
Chief Financial Offi cer

Jeffrey C. Shaw
Executive Vice President, 
Chief Information Offi cer

Matthew H. Hendricksen
Senior Vice President, 
Treasury & Investments

C. Ronald Kullman, Jr.
Senior Vice President, 
Chief Risk Offi cer

John M. Mutschink
Senior Vice President, 
Chief Human Resources Offi cer

Shareholder Inquiries

Directors

Ann Marie Smith
Senior Vice President, 
Chief Underwriting Offi cer

Barry J. Vogt
Senior Vice President, 
Chief Claims Offi cer

Raymond F. Wise, Jr.
Senior Vice President, 
Chief Sales Offi cer

Michael S. Paquette
Executive Vice President, 
Chief Financial Offi cer
mpaquette@employers.com
775-327-2562

Company Information

Employers Holdings, Inc.
10375 Professional Circle
Reno, NV 89521-4802
888-682-6671

Michael J. McSally
Chair of the Board

Katherine H. Antonello
President & Chief Executive Offi cer

Richard W. Blakey
Chair – Human Capital Management 
& Compensation Committee

João “John” M. de Figueiredo
Director

Prasanna G. Dhoré 
Chair – Risk Committee

Valerie R. Glenn
Chair – Board Governance 
& Nominating Committee

Barbara A. Higgins
Director

James R. Kroner
Chair – Finance Committee

Michael J. McColgan
Chair – Audit Committee

Jeanne L. Mockard
Director

Transfer Agent

Independent Auditors

Annual Meeting

EQ Shareowner Services
1110 Centre Pointe Curve, Suite 101
Mendota Heights, MN 55120-4100
800-468-9716

Ernst & Young LLP
560 Mission Street, Suite 1600
San Francisco, CA 94105-2907

Thursday, May 27, 2021 – 9:00 a.m.
10375 Professional Circle
Reno, NV 89521-4802

CORPORATE HEADQUARTERS 
10375 Professional Circle | Reno, NV 89521-4802
www.employers.com

©2021 EMPLOYERS. All rights reserved. EMPLOYERS® and America’s small business insurance specialist® are registered trademarks of EIG Services, Inc. Employers Holdings, 

Inc. is a holding company with subsidiaries that are specialty providers of workers’ compensation insurance and services focused on select, small businesses engaged in 

low-to-medium hazard industries. The Company operates throughout the United States, with the exception of four states that are served exclusively by their state funds. Insurance 

is offered through Employers Insurance Company of Nevada, Employers Compensation Insurance Company, Employers Preferred Insurance Company, Employers Assurance 

Company and Cerity Insurance Company, all rated A-(Excellent) by the A.M. Best Company. Not all companies do business in all jurisdictions. 

See www.employers.com and www.cerity.com for coverage availability.