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Ericsson

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FY2020 Annual Report · Ericsson
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Ericsson 
Annual Report 
2020

ericsson.com

Contents

Financial  
report

CEO comment

Business in 2020

Letter from the Chair of the Board

Consolidated financial statements  
and notes

Parent Company financial statements  
and notes

Risk factors

Auditor’s report

Five-year summaries 

Alternative performance measures

The Ericsson share

Remuneration  
report

Statement from the Chair of the 
 Remuneration Committee 

Introduction

Remuneration 2020 at a glance

Total remuneration to the President 
and CEO and Executive Vice Presidents

Variable remuneration

Comparative information on the 
change of remuneration and Company 
performance

2

4

9

26

78

97

109

113

115

120

1

2

3

5

6

11

Corporate  
Governance  
report

Corporate Governance report

Auditor’s report on the Corporate  
Governance report

1

27

Sustainability  
and Corporate  
Responsibility  
report

Sustainability approach

Sustainability management

Stakeholder engagement

Significant topics 2020

Responsible business

Environmental sustainability

Digital inclusion

Consolidated sustainability notes

Global Reporting Initiative Index

Forward looking statements

2

4

6

7

8

20

26

28

32

36

Ericsson Annual Report 2020
Our legal annual report consists of four parts published as one pdf, which can also be 
downloaded separately:
 – The Financial report, including CEO comment, business strategy, the annual accounts and 

consolidated accounts of the Company

 – The Corporate Governance report
 – The Remuneration report
 – The Sustainability and Corporate Responsibility report, including the GRI index

The Company’s annual accounts and consolidated accounts are included on pages 10–108 in the 
Financial report and are reported on by Deloitte in the auditor’s report. The Corporate Governance 
report, the Remuneration report and the Sustainability and Corporate Responsibility report have also 
been subject to assurance procedures by Deloitte. We also file an Annual Report on Form 20-F with 
the U.S. Securities and Exchange Commission (SEC). All parts of the legal annual report are available 
on Ericsson’s website. The report Ericsson 2020 in review, published on Ericsson’s website, describes 
the Company, its strategy and organization.

Financial  
report

Part of  
Ericsson  
Annual Report  
2020

Annual Report 2020

Financial  
report

Corporate  
Governance  
report

Remuneration  
report

Sustainability  
and Corporate  
Responsibility  
report

ericsson.com

Contents

Financial report 2020

This is Ericsson

CEO comment

Business strategy 

Business model

Letter from the Chair of the Board

Board of Directors’ report

Board Assurance 

Consolidated financial statements

Notes to the consolidated  
financial statements

Parent Company financial statements

Notes to the Parent Company  
financial statements

Risk factors

Auditor’s report

Forward-looking statements

Five-year summary – Financial information

Five-year summary – Non-financial  
information

Alternative performance measures

The Ericsson share

Shareholder information

Financial terminology

Glossary

1

2

4

6

9

10

25

27

33

79

84

97

109

112

113

114

115

120

124

125

126

1

This is Ericsson

Ericsson provides high-performing solutions to enable 
its customers to capture the full value of connectivity. The 
 Company supplies communication infrastructure, services 
and  software to the telecom industry and other sectors. 
Ericsson has approximately 100,000 employees and serves 
cus tomers in more than 180 countries. Ericsson is listed on 
 Nasdaq Stockholm and the Ericsson ADS trade on NASDAQ 
New York. The Company’s headquarters are located in 
 Stockholm, Sweden.

It all started in a mechanical workshop in Stockholm in 1876 
where Lars Magnus Ericsson designed telephones and his 
wife Hilda manufactured them by winding copper wire coils. 
With 5G now a commercial reality, we continue to invest to 
strengthen our 5G leadership. Our portfolio is designed to 
help our customers digitalize and to increase efficiency in 
an intelligent and sustainable way, while finding new 
 revenue streams. 

The business is divided into four segments with the  telecom 
operators as the main customer group. The segments are 
 Networks, Digital Services, Managed Services and Emerging 
Business and Other. The market is divided into five geograph-
ical market areas: North America, Europe and Latin America, 
Middle East and Africa, South East Asia, Oceania and India 
and North East Asia. 

Financial report 2020 
2

CEO comment

Entering a new chapter of growth and profitability

Börje Ekholm
President and CEO

“We were able to com-
plete our turnaround, 
increase market share 
and accelerate our 
expansion into the enter-
prise market. We are also 
beginning a new chap-
ter of profitable growth 
showing how critical our 
technology really is.”

Despite a challenging environment in 2020, we completed 
our turn around, delivered on our financial targets, and 
established a leadership position in 5G. More importantly, 
our people continued to deliver and to serve our customers 
with no disruptions. The pandemic showed the criticality 
of the digital infrastructure for society. Looking ahead, this 
infrastructure will increasingly drive global sustainable 
growth and Ericsson is well positioned to create value 
from the ongoing digital transformation.

During 2020, we have seen good momentum 
for our focused strategy. We were able to 
complete the turnaround, underscored by 
organic topline growth of 5%, a strong gross 
margin of 40.3%, operating margin of 12.0% 
and solid free cash flow before M&A amount-
ing to SEK 22.3 billion. This means we have 
successfully exceeded our 2020 targets set 
three years ago.

As we move into the next phase of our 
journey, we do so from a strong position. We 
continue to transform the Company through 
maintained focus on R&D. Over the last 
few years, we have added more than 5,000 
engineers and R&D now accounts for 26% of 
the total workforce. Technology leadership is 
critical for providing competitive solutions to 
our customers, but it is equally important for 
our cost competitiveness.

In November 2020, we presented a long-

term profitability target of 15–18% EBITA 
margin excluding restructuring charges for 
the Group, and a long-term free cash flow 
target (before M&A) of 9–12% of sales. These 
targets will be achieved mainly by increasing 
market share in our primary segments and 
accelerating growth in the enterprise market. 
We stand firmly by our 2022 targets as an 
important stepping stone towards our long-
term targets. 

We made critical inroads into the enterprise 

market with the acquisition of Cradlepoint. 
With solutions for wirelessly connecting fixed 
and temporary sites such as field services and 
IoT devices, Cradlepoint complements our 
established enterprise offerings and creates 
new revenue streams for our mobile operator 
customers.

We continue to see that M&A will play an 

important role in further strengthening our 

Company and our focus going forward will 
be on opportunities close to our portfolio. To 
ensure that we do not repeat mistakes, we 
have established a disciplined end-to-end 
process built on thorough evaluation, careful 
due diligence, integration planning as well as 
accountability and close follow-up. 

The global pandemic
The COVID-19 pandemic has put the world 
under extreme stress. Our focus throughout 
has been on the health and safety of our 
employees, customers and other stakeholders. 
At the start of the pandemic, we transitioned 
nearly all of our staff to working from home 
and by the end of 2020 about 90,000 of 
our colleagues were working remotely, with 
minimal disruption to our customers. I am 
inspired by the level of commitment that my 
colleagues have shown throughout the past 
year. It has been a difficult one on many levels, 
but our people – all around the Company – 
have continued to deliver. All of them have my 
deepest gratitude.

The COVID-19 pandemic has acceler-

ated the pace of digital transformation 
and confirmed that wireless connectivity is 
critical infrastructure that underpins society. 
Eventually we will return to more normal 
circumstances, but I don’t believe that we 
will revert back to the status quo that existed 
before. For example, we will most likely see 
remote working as part of the new normal.

Capturing the 5G opportunity 
5G is a transformational technology, more 
so than previous generations of mobile con-
nectivity. With 4G, the world had a global 
standard that empowered the emergence 
of platform companies whose value was 

Financial report 2020CEO comment

3

to ensure that we keep improving and be 
the company we want to be – and that 
people expect us to be. We have taken many 
important steps to engage the workforce in 
a cross-functional fashion, including making 
our processes more robust and increasing our 
headcount in the compliance area. But this 
important work continues, as we need to make 
sure that compliance is an integral part of how 
we conduct all our business.

In summary 
I am proud of our results during 2020. Not only 
were we able to complete our turnaround, we 
also showed the world how critical our tech-
nology is to economic growth and sustainable 
development. Vital parts of our society, such 
as hospitals and schools, as well as families 
and friends, depend on the infrastructure 
we provide. These achievements would not 
be possible without our incredible people. 
The spirit of resourcefulness, and grit, is why 
Ericsson employees truly rock!

We should, however, not be complacent. 

2021 will be an investment year to further 
strengthen our competitiveness. We also see 
that earnings in the year could be negatively 
impacted by lower patent licensing revenues 
due to important contract renewals and that 
the acquisition of Cradlepoint will have a 
negative effect on our operating margin. Our 
2022 targets remain in place and they are a 
milestone on the journey towards reaching our 
long-term target of 15–18% EBITA margin 
excluding restructuring charges.

When we are finally able to look back upon 
the pandemic, we will see that we accelerated 
the digitalization of society which altered 
many ways of working. These developments 
present a great opportunity for us, as 5G will 
be front and center in the post-pandemic 
world. At the same time, we all look forward 
to meeting our friends and colleagues face-
to face again, to interact, trade ideas and 
innovate. This is a basic human need that will 
remain. And as the physical and digital worlds 
continue to merge, our technology and inno-
vations will play an essential role.

Börje Ekholm
President and CEO

 multiplied by the underlying network. This 
eco system allowed consumers to digitalize. 
With 5G, enterprises will be able to choose 
cellular connectivity as a primary access tech-
nology, likely speeding up their digitalization. 
However, I caution against looking for 
the killer 5G app. With 4G, we did not predict 
in advance the emergence of the many new 
business models such as streaming or ride 
hailing. Countries that built out their 4G 
infrastructure first, came to dominate the app 
economy. We believe this development will be 
similar for 5G, but for enterprise applications.
Despite the pandemic, the pace of intro-
ducing new 5G functionality increased during 
2020. According to our estimates, there were 
220 million global 5G subscriptions at the end 
of 2020, with China accounting for 175 million 
of those – or almost 80%. 5G is no longer an 
eventuality, it is here and now. 

Europe used to be a leader in wireless 
technology but started to fall behind on 4G. It 
now runs the risk of falling even further behind 
North America and North East Asia. Europe 
must find ways to speed up the roll-out of 5G 
to avoid losing its competitiveness. Return on 
capital for European operators is lower than 
cost of capital. We believe that Europe needs 
to review its regulation of operators, spectrum 
policies, while also allowing for industry 
consolidation. 

Our Company’s position
We are now a leader in 5G technology. Since 
2015, we have shipped 6 million 5G-ready 
radios and during 2020, we announced 44 
5G contracts and we closed the year with 122 
commercial agreements and 79 live 5G net-
works globally. Through our focused strategy, 
we continue to develop and deploy products, 
solutions and services that push the industry 
forward – like the introduction of software 
enabling 5G to operate independently of 
4G networks. 

We firmly believe in openness and the 
value of standardization. Open RAN continues 
to be widely discussed in our industry and 
we are actively participating in defining 
Open RAN standards. We believe Open 
RAN standards will continue to evolve in the 
coming years, starting with less-demanding 
applications. In October 2020, we introduced 
a new Cloud RAN portfolio for increased 
network flexibility, as a complement to high-
performing purpose-built networks. We will 
continue to strengthen our position in Open 
RAN, however 5G is happening now and our 

focus must be on providing the wider ecosys-
tem of developers and enterprises fast access 
to 5G so they can benefit from its full potential. 
Our patent portfolio in cellular technology 

is world leading and through our 5G leader-
ship we are confident in the strength of the 
portfolio long term. Thanks to our investments 
in R&D, we now have more than 57,000 
granted patents and over 100 signed licensing 
agreements. Return on R&D investments, 
through licensing based on fair, reasonable, 
and non-discriminatory terms and condi-
tions, is critical to ensure new investments in 
innovation and the continued success of open, 
collaborative standardization. However, when 
these terms are breached, we will take swift 
and firm action. 

Sustainability and responsible business 
Sustainability and corporate responsibility 
are integral parts of our business strategy 
and operations and our performance is 
reflected in the Sustainability and Corporate 
Responsibility report. We continue to support 
the ten principles of the UN Global Compact 
and the UN Guiding Principles on Business 
and Human Rights as important elements of 
our commitment to responsible business. 

During 2020, Ericsson remained a driving 
force for global climate action. Our approach 
can help break the energy curve for mobile 
networks and how digitalization can reduce 
carbon emissions 15% by 2030 in sectors 
like transport and manufacturing. We have a 
target to be carbon neutral in our operations 
by 2030 and our 5G Smart Factory in the US, 
which integrates sustainability into its building 
design and operations, is an example of how 
this impacts our ways of working.

In addition, as part of our digital inclusion 

efforts we became the first private-sector 
partner of UNICEF’s Giga initiative which aims 
to connect every school on the planet to the 
internet by 2030. 

We continue to improve and strengthen 
our Ethics and Compliance program. In June, 
we welcomed the independent compliance 
monitor who will oversee our progress in 
enhancing this program. While this will surely 
be a demanding process, I view it as a way to 
make sure we reach our high ambitions.

Most importantly perhaps, we remain 
steadfast in our efforts to foster a culture of 
integrity where we speak up and resolutely 
address any instance of incorrect behavior. 
We spend a significant amount of time in the 
Executive Team discussing these matters 

Financial report 20204

Business Strategy

Business strategy

Creating long-term value
Our strategy is to create long-term value 
through technology leadership. We aim 
to address long-term opportunities that 
present clear advantages of scale and new, 
profitable revenue streams. Our ambition is to 
grow faster than the market, with a focused 
approach based on the following criteria:
 – Selective: product-led growth aligned 

with our streamlined portfolio and existing 
customer base.

 – Disciplined: commercial and financial 
discipline, and excellence in contract 
execution.

 – Profitable: growth is managed for positive 
returns and to support Group financial 
targets. New contracts for increased mar-
ket footprint, may in some cases be associ-
ated with challenging near-term returns as 
the cost for telecom operators to change 
vendors can be high, however contracts are 
expected to be profitable over time.

A customer centric strategy 
Our mission is to enable the full value of con-
nectivity for our customers, the telecom opera-
tors. There are three key areas in which we can 
support our customers’ success:
 – Capture new revenue streams and new 
opportunities made possible by 5G and 
Internet of Things (IoT).

 – Improved end-customer experience – the 
main differentiator among telecom opera-
tors. Through Artificial Intelligence (AI) 
and automation, the customer experience 
can be considerably improved by ensuring 
coverage, performance and reliability. We 
can provide Key Performance Indicators 
for telecom operators so that the telecom 
operators can better analyze, understand, 
and optimize their networks to deliver a 
superior customer experience.

 – Relentless efficiency improvements to 

lower the cost of delivering the increasing 
traffic in the networks. 5G will increase 
spectrum efficiency and is also significantly 
more power efficient, thereby reducing cost 
and supporting climate targets.

Ericsson business strategy

Purpose and vision
Empowering an intelligent, sustainable and  connected world.

Mission
Enabling the full value of connectivity for telecom operators.

Our customers’ needs

New revenue streams

End-customer experience

Relentless efficiency improvements

Our focus

Digital infrastructure…
Leadership in 5G, scalable, resilient and reliable networks and platforms, orchestration and business enablement.  
Superior efficiency and customer experience with automated AI-based zero touch operations and services.

… for customer use
Supporting mobile broadband and application acceleration with 
 global, ubiquitous, high-speed and  low-latency connectivity.

… for enterprise use
Solutions supporting digital  transformation from IoT  
to dedicated and cloud native enterprise networks.

Foundation

Technology leadership

Cost efficiency

Data-driven operations

Global scale and skill

Financial report 2020Business Strategy

5

In Networks we provide hardware, soft-
ware and services for our customers to build 
and evolve their mobile networks. 

Digital Services is a software-led business 

supporting our customers as they move to a 
cloud-native environment, providing solutions 
for our customers to operate, control and 
monetize their mobile networks. 

With our Managed Services offering we 

operate our customers’ networks. Our AI 
and data driven Managed Services offering, 
Ericsson Operations Engine, proactively man-
ages telecom operator networks to enhance 
customer experience, drive agile service crea-
tion and optimize costs.

In Emerging Business and Other we 
explore how our customers can leverage 
connectivity in order to create new revenue 
streams and new types of businesses within 
the enterprise segment.

Our market is divided into five geographical 

market areas. The market areas are respon-
sible for selling and delivering products and 
solutions developed by our segments. Staying 
close to our customers is key. In line with the 
strategy, we have shifted more responsibility 
to the market areas, to ensure that we stay 
close to our customers while maintaining 
central guidelines and governance structures 
to ensure, among other things, price discipline.

Sustainability and Corporate  Responsibility 
Our approach to sustainability and corpo-
rate responsibility is an integral part of the 
Company’s strategy, business model, govern-
ance and culture and is embedded across its 
operations to drive business transformation 
and create value for stakeholders.

We are committed to creating positive 
sustainability impacts and reducing risks to 
the Company and its stakeholders through 
its technology, solutions, operations and the 
expertise of its employees. 

The strategy stands on a foundation  
of four pillars:

Technology leadership 
Investments in research and development 
(R&D) and technology leadership allow us 
to bring innovative solutions to the market 
ahead of competitors, giving our customers 
an advantage.

Ericsson has a strong commitment to R&D 

with substantial contributions to cutting-
edge standards and technologies. It is the 
Company’s policy to protect and capitalize 
on its R&D investments by creating, securing, 
protecting and licensing a portfolio of patents 
in support of the overall business goals. The 
value of Ericsson’s IP portfolio by the end of 
2020 extended to more than 57,000 granted 
patents.

Ericsson supports licensing standard 

essential patents on fair, reasonable, and non-
discriminatory terms, known as FRAND, ensur-
ing a healthy ecosystem for the future. These 
licensing terms support deep standardization 
and allow for scalable manufacturing, thereby 
lowering prices for consumers. Through 
FRAND licensing, innovative companies are 
compensated via patent royalties and are thus 
able to continue to reinvest in the next genera-
tion of technology, unlocking the latest digital 
experiences for everyone to enjoy.

Cost efficiency
A cost-efficient base is essential for our busi-
ness. Investments in R&D enable not only 
technology leadership but also cost leader-
ship. Using the latest technology enables us to 
bring down cost in our solutions. This benefits 
both us and our customers.

Data-Driven Operations
Network complexity is rapidly increasing with 
5G, Cloud, IoT and other new technologies, 
and it is becoming challenging for humans 
to keep up with this complexity. Running 
a 5G network, including data points in IoT, 
combined with demands of mission critical 
use-cases, is only possible when applying 
AI, automation and data analytics to drive 
the “Data-Driven Operations” of telecom 
networks. 

Global scale and skill 
Our global presence and our close interaction 
with our customers bring opportunities for us 
to grow with discipline, leading to increased 
market footprint and advantages of scale. The 
expertise that our people have is a key asset 
that enables us to work close to our customers 
across the world. 

5G – new revenue opportunities
With 5G our industry will move beyond con-
necting people; it will also connect machines 
and things. 5G is a powerful platform for inno-
vation, opening up new revenue opportunities 
for telecom operators in both the consumer 
segment and the enterprise segment. We are 
already seeing that 5G is supporting telecom 
operators to deliver new, differentiating 
services to consumers with upside revenue 
potential, and there is also significant upside 
revenue potential for telecom operators who 
invest in delivering new 5G enterprise services. 
Our studies show that, globally, telecom 
operators could see an additional revenue 
opportunity of some USD 700 billion by 2030, 
driven by industry sectors such as healthcare, 
manufacturing and automotive.

We aim to address these enterprise 
opportunities and continue to sell through 
our existing telecom operator relationships 
and go-to-market models. Our ambition is to 
service our customers by developing competi-
tive industrial solutions that are easy to scale, 
such as our global IoT platform and private 
networks solutions. We have increased our 
M&A capabilities, and we see portfolio-near 
acquisitions as enablers for future growth. 
Our aim is to grow and create value by invest-
ing in solutions that support our customers’ 
new revenue streams, drive traffic to mobile 
networks and drive increased demand for 
network quality. 

Driving our business through four  segments 
and five market areas 
Our business is divided into four segments. All 
segments address the same customer group, 
primarily the telecom operators. The segments 
are Networks, Digital Services, Managed 
Services and Emerging Business and Other. 

Financial report 20206

Business model 

Business model

Our business model is constructed to manage changing market requirements and to capture 
new business opportunities. Customer focus and motivated employees are key to driving our 
business, creating stakeholder value and building a stronger company long term.

Customer focus

Motivated employees

We develop innovative and   cost   
competitive solutions for our customers.

Motivated and talented employees drive our business.

Fundamentals

Our business and operations

Purpose and vision
Empowering an intelligent, 
sustainable and connected 
world

Segment responsibility 
Develop competitive global  
business solutions

Market area responsibility
Sell and deliver  
customer solutions

Mission
Enabling the full value of 
 connectivity for telecom operators

Foundation and key assets

Technology 
 leadership

Cost efficiency

Data driven 
operations

Global scale  
and skill

Strategy
Built on our customers’ needs: 
– New revenue streams 
– End-customer experience 
–  Relentless efficiency 

 improvements

Sustainability and responsible  
business practices embedded across 
operations and the portfolio

Customers in more than 180 countries. 
Established relationship with world 
leading telecom  operators

Core values

– Respect 
– Professionalism 
– Perseverance

Financial report 2020Business model 

7

Stakeholder value 

We create value for our stakeholders by building a stronger company long term.

Key stakeholders, our focus and value

Customers
Enable our customers to capture the full value of connect ivity 
in an intelligent and sustainable way

Society
Be a responsible and relevant driver of positive change

Employees
Attract, develop, engage and retain talented employees

Shareholders
Creating shareholder value by growing profitability, cash flow 
and dividend

Group financial targets 2022

Group financial targets long-term

–  EBIT margin 12–14% excl. restructuring charges
–  Strong free cash flow (before M&A)

–  Sales: outgrow the market
–  EBITA margin 15–18% excl. restructuring charges
–  Free cash flow (before M&A) 9–12% of sales

Group sustainability targets1) 

Climate action
–  Reduce 35% of CO2e emissions from Ericsson’s own activities 

(baseline 2016), a Science Based Target, by 2022

–  Ericsson is carbon neutral in its own operations by 2030

Ethics and compliance
Strengthen and enhance Ericsson’s Ethics and Compliance 
 program to ensure an effective and sustainable Anti-bribery 
and corruption program by 2022

Product energy performance
Achieve 35% energy saving in Ericsson Radio System  
com pared with the  legacy portfolio (baseline 2016),  
a Science Based Target, by 2022

Health, safety and well-being
Zero fatalities and lost workday incidents by 2025

1) The full list of Group sustainability targets can be found on page 3 in the Sustainability and Corporate Responsibility report 2020

Financial report 20208

Business model 

The four segments

Networks

Digital Services

Managed Services 

Offering
Networks offers a multi-technology capable Radio 
Access Network (RAN) solution for all spectrum 
network bands, including integrated high-
perform ing hardware and software. The offering 
also includes a transport portfolio through own 
solutions and partnering, an integrated antenna 
solution and a complete service portfolio covering 
network deployment and support. 

Offering
Digital Services provides software-based solutions 
for business support (BSS), operational support 
(OSS), communication services, core networks, 
and cloud infrastructure. The focus is on cloud 
native and automation solutions supporting our 
customers’ 4G and growing 5G consumer and 
enterprise business.

Offering
Managed Services provides Networks and IT 
Managed Services, Network Design and 
Optimization, and Application Development and 
Maintenance to telecom operators. These are 
delivered through the AI-driven Ericsson 
Operations Engine, a set of capabilities that trans-
form operations to enhance customer experience, 
drive agile service creation and optimize costs in 
multi-vendor  environments. 

Business Model
Networks business is primarily based on a trans-
actional model, where Ericsson develops, sells, 
licenses and delivers hardware, software and 
services. Networks business also includes recurring 
revenue streams such as customer support and 
certain software revenues.

Business Model
Ericsson develops, sells, licenses and delivers 
solutions, based on software and services, for 
specific functions or capabilities in the customers’ 
operations. The contracts are typically 
software-based.

Business Model
Ericsson Operations Engine base pack and value 
pack contracts are typically multi-year. Software 
is sold either as a license or aaS (as-a-service).

Emerging Business  
and Other

Offering
Ericsson supports enterprises by providing reliable 
and secure cellular solutions that are easy to use, 
adopt and scale for global and local needs. 

Business Model
Emerging Business and Other is mainly a platform 
business with aaS (as-a-service) as the business 
model.

Financial report 2020Board of Directors’ report

9

Letter from the Chair of the Board

Company takes a full value chain approach to 
its climate action efforts, which include found-
ing the 1.5°C Supply Chain Leaders initiative 
to help suppliers halve their emissions before 
2030. We have set a target to be carbon 
neutral in our own operations by 2030 and to 
deliver a portfolio and solutions that help our 
customers break the energy curve. We also 
deliver digital solutions to transform industries 
and help reduce global emissions by 15%. 

The Board is confident that Ericsson is well 
positioned to deliver long-term value through 
a combination of R&D investments and 
innovation, a continuous focus on responsible 
business, talent management and leadership. 
Furthermore, it is important for the Board that 
Ericsson continues its high focus in creating 
value for our customers. The Board monitors 
Ericsson’s capital structure with the aim of 
retaining a strong balance sheet and a posi-
tive free cash flow. The Board will propose a 
dividend for 2020 of SEK 2.00 (1.50) per share 
to the Annual General Meeting.

When we start to adjust to a life after the 
pandemic, it will become even more evident 
that mobile networks have become a large 
part of a nation’s critical infrastructure, and 
that high-quality connectivity is essential for 
everyday life. The Board remains positive to 
the long-term outlook for the industry and 
is confident that Ericsson is well positioned 
to execute its strategy of building a stronger 
Company long term.

Finally, on behalf of all members of the 
Board, I want to thank Börje Ekholm, and all 
employees at Ericsson, for your efforts in 2020. 
We are looking forward to working with you 
all in 2021.

Ronnie Leten
Chair of the Board

One of the top priorities for the Board is to 
oversee the Company’s continued strengthen-
ing of its Ethics and Compliance program 
to ensure that the Company lives up to high 
standards, with our Code of Business Ethics 
providing an important framework. The Board 
views the Company’s ongoing initiatives to 
continuously foster a ‘speak-up’ culture as 
critical to succeeding with this work and sup-
ports the Company’s ongoing cultural trans-
formation program, Ericsson on the Move, 
aimed at fostering a culture based on integrity 
and fact-based decision making. It is a key 
priority for the Board that Ericsson can retain, 
motivate and attract talented employees. For 
this purpose, Ericsson also has a long-term 
variable compensation program focused on 
value creation.

During the year, a three-year independent 
compliance monitorship started as part of the 
Deferred Prosecution Agreement with the U.S. 
Department of Justice (DOJ). The independ-
ent compliance monitor reviews Ericsson’s 
compliance with the terms of the settlement, 
evaluates Ericsson’s progress in implement-
ing and operating its enhanced compliance 
program and will submit periodic reports. The 
Board has met with the monitor on several 
occasions and has been impressed by the level 
of expertise and the constructive approach. 
Ericsson’s strategy is based on the needs 

of its customers, the telecom operators. 
The Board concludes that innovation and 
investments in technology and R&D have 
been fundamental in reaching the Company’s 
targets for 2020 and allowing Ericsson to 
build a stronger company long term. The 
Company’s continued investments have 
strengthened Ericsson’s position as a leader in 
5G and its ability to gain 5G footprint through 
its customer-centric competitive offering. 
There are still several growth opportunities for 
Ericsson to address, including in the area of 
new enterprise applications that will leverage 
the speed, latency and security characteristics 
of 5G. These applications are expected to 
provide many new opportunities for Ericsson’s 
customers to capture growth. 

The key to our successful business per-
formance is linked to the achievement of our 
ambitious sustainability targets and programs. 
A strong focus on responsible business and 
sustainability delivers value to both Ericsson, 
our customers and society. For example, the 

Ronnie Leten
Chair of the Board

Dear shareholders,
The Board’s highest priority during the global 
pandemic has been the health, safety and 
well-being of Ericsson’s employees, customers 
and other stakeholders. The global challenges 
brought by the pandemic have required a lot 
from the organization. But, being a communi-
cation technology company, Ericsson was able 
to transition rapidly to a new reality and to 
adapt to new ways of working and collabora-
tion, and by the end of 2020 about 90,000 
employees were working remotely. The Board 
too has adjusted to the ‘new normal’, and has 
shifted from meeting face-to-face to virtual 
meetings, while remaining focused on its 
assignments.

I am truly impressed by all the efforts and 
accomplishments that Ericsson’s employees 
have made during this challenging year. We 
have increased our revenues organically by 
5% and delivered a solid operating margin 
of 12.0%, which is the strongest since 2007. 
Free cash flow (before M&A) amounted to 
an impressive SEK 22.3 billion. We have also 
increased our market share in important 
countries and regions like for example the 
US, China, Japan and Europe. The organiza-
tion’s relentless focus on innovation and its 
speed in execution is clearly reflected in our 
performance during 2020. I therefore want 
to take the opportunity, early on in this letter, 
to say thank you to all our employees for a job 
well done in 2020. Your efforts have not gone 
unnoticed.

Financial report 202010

Board of Directors’ report

Contents

10 Business in 2020

11 Financial highlights 

14 Business results – Segments

16 Business results – Market Areas

17 Corporate Governance

17 Material contracts

17 Risk management

17 Sourcing and supply

18 Sustainability and  

Corporate Responsibility

18 Information security

18 US FCPA settlement

18 Legal proceedings

19 Parent Company

19 Share information

19 Proposed disposition of earnings

20 Guidelines for Remuneration  
to Group Management

25 Board assurance 

Net sales

SEK billion

250

200

150

100

50

0

227.2

232.4

210.8

2018

2019

2020

  Net sales 

Operating income and  
operating margin

Operating income and operating margin

SEK billion 

30

25

20

15

10

5

0

12.0%

27.8

4.6%

10.6

1.2

0.6%

2018

2019

2020

%

12

10

8

6

4

2

0

  Operating income 

   Operating margin

Board of Directors’ report

2020 highlights 

 – Sales adjusted for comparable units and currency grew by 5%, with Networks growing by 10%. 

Reported sales increased by 2% to SEK 232.4 billion.

 – Reported gross margin was 40.3% (37.3%), with improvements in all segments.

 – Reported operating income improved to SEK 27.8 (10.6) billion. 

 – Reported net income was SEK 17.6 (1.8) billion.

 – Free cash flow before M&A amounted to SEK 22.3 (7.6) billion. 2019 included a payment of 

SEK –10.1 billion related to the resolution of the US SEC and DOJ investigations.

 – The Board of Directors will propose a dividend for 2020 of SEK 2.00 (1.50) per share to the AGM. 

Business in 2020
In 2020, sales increased by 2% driven by sales 
growth in Networks, where sales increased by 
7%, primarily driven by increased hardware 
deliveries following the increased market 
footprint. From a geographical perspective 
growth was primarily driven by increased sales 
in North East Asia, North America and Europe.
Sales decreased in Digital Services by –6% 

mainly due to a decline in sales in the legacy 
portfolio, primarily in hardware. Managed 
Services sales declined by –12%, mainly due 
to reduced variable sales in a large contract in 
North America, post the merger between two 
large operators, and transfer of a contract to 
an associated company. Exits of non-strategic 
contracts also contributed to the sales decline.
A stronger Swedish krona (SEK) had a 
negative impact on reported sales in all seg-
ments. Sales growth adjusted for comparable 
units and currency was 5%.

IPR licensing revenues increased to 
SEK 10.0 (9.6) billion as lower volumes with 
one licensee were offset by new contracts.

Gross margin improved to 40.3% (37.3%) 

with improved gross margins in all seg-
ments. A lower share of services sales had 
a positive impact on the gross margin. The 
improved Networks margin was supported 
by operational leverage. Digital Services 
margin improved due to increased share of 
software as well as limited impact from the 
critical contracts in 2020. Managed Services 
gross margin improved mainly as an effect of 
efficiency gains. 

Operating expenses increased to 
SEK –66.3 (–64.2) billion. Research and 

development (R&D) expenses increased in 
segment Networks through increased invest-
ments in a broader portfolio of antenna and 
site solutions and in 5G. Selling and adminis-
trative (SG&A) expenses increased mainly due 
to the acquired Cradlepoint business as well 
as continued investments in compliance and 
digital transformation. Provision release from 
from impairment losses on trade receivables 
was lower than previous year, impacing the 
year negatively SEK 0.1 (0.7) billion. 

Restructuring charges increased to 
SEK –1.3 (–0.8) billion. The restructuring 
charges were mainly related to restructuring 
of the acquired antenna and filter business 
in segment Networks and to organizational 
changes as a consequence of the operator 
merger in North America.

Operating income was SEK 27.8 (10.6) bil-
lion. Operating income in 2019 was impacted 
by costs of SEK –10.7 billion related to a 
resolution regarding the investigations by the 
US SEC and DOJ.

The number of employees increased to 
100,824 (99,417) mainly due to the acquisi-
tion of Cradlepoint.

Free cash flow before M&A amounted to 

SEK 22.3 (7.6) billion. 2019 was impacted 
by payments of SEK –10.1 billion related 
to the resolution of the US SEC and DOJ 
investigations.

The improvement in cash flow was 
driven by improved profitability. Net cash at 
December 31 was SEK 41.9 (34.5) billion.

Financial report 2020 
 
IPR revenues (net)

SEK billion

12

10

8

6

4

2

0

9.6

10.0

8.0

2018

2019

2020

  IPR revenues

Software, hardware and 
services: share of total sales

%

100

80

60

40

20

0

21%

21%

22%

37%

38%

41%

42%

41%

37%

2018

2019

2020

   Software
   Hardware
   Services

Gross margin and restructing 
charges

SEK billion 

15

12

9

6

3

0

37.5%

37.3%

40.6%

40.3%

35.2%

32.3%

5.9

2018

0.3

2019

0.7

2020

   Restructing charges in cost of sales 

   Gross margin as reported
  Gross margin excl. restructing charges

%

50

40

30

20

10

0

Financial highlights 

Net sales 
Reported sales increased by SEK 5.2 billion 
or 2% to SEK 232.4 (227.2) billion. Networks 
sales increased by SEK 11.0 billion or 7%, 
Digital Services sales decreased by SEK –2.5 
billion or –6%, Managed Services sales 
 decr eased by SEK –3.0 billion or –12% and 
Emerging Business and Other sales decreased 
by SEK –0.3 billion or –4%. Sales adjusted for 
comparable units and currency increased by 5%. 

IPR licensing revenues increased to 
SEK 10.0 (9.6) billion as lower volumes with 
one licensee were offset by new contracts.

Sales growth in Networks was primarily 
driven by higher hardware deliveries follow-
ing increased footprint. In the geographical 
dimension, sales growth was primarily driven 
by North East Asia, North America and Europe. 
Sales growth adjusted for comparable units 
and currency increased by 10%.

Digital Services sales declined mainly due 
to lower sales in the legacy portfolio, primarily 
in hardware. Sales grew in South East Asia, 
Oceania and India and in North East Asia. 
Sales adjusted for comparable units and 
 currency declined by –3%. 

Sales declined in Managed Services, mainly 

due to lower variable sales in a managed 
services contract in North America post the 
merger between two large operators, and 
transfer of a managed services contract to an 
associated company. Sales adjusted for com-
parable units and currency decreased by –10%.
Sales in Emerging Business and Other 
declined due to reduced sales in the media 
businesses. Sales adjusted for comparable 
units and currency decreased by –4%.

In the market area dimension, sales growth 

in North East Asia, North America as well as 
in South East Asia, Oceania and India offset 
a decline in the two remaining market areas.

The sales mix by commodity was: software 

22% (21%), hardware 41% (38%) and 
 services 37% (41%).

Gross margin
Reported gross margin was 40.3% (37.3%). 
Gross margin excluding restructuring charges 
improved to 40.6% (37.5%) with strong margin 
improvements in all segments. A lower share 
of services sales had a positive impact on 
the gross margin. Networks margin was 
supported by operational leverage. Digital 
Services margin improved due to increased 
share of software as well as limited impact 
from the critical contracts in 2020. Managed 

Board of Directors’ report

11

Services gross margin improved mainly as an 
effect of efficiency gains. The gross margin in 
Emerging Business and Other increased driven 
by Emerging Business (IoT Platforms, Edge 
Gravity exit and Cradlepoint).

Restructuring charges included in the gross 

margin increased to SEK –0.7 (–0.3) billion.

Operating expenses
Operating expenses increased to SEK –66.3 
(–64.2) billion with increases in research 
and development expenses, selling and 
administrative expenses and reduced provi-
sion release from impairment losses on trade 
receivables.

Research and development (R&D) expenses
R&D expenses increased to SEK –39.7 
(–38.8) billion. Higher R&D expenses in 
 segment Networks driven by investments in 
a broader portfolio of antenna and site solu-
tions and in 5G, while R&D investments in 
Digital Services decreased. 

Restructuring charges impacted R&D 

expenses by SEK –0.4 (–0.3) billion.

Selling and administrative (SG&A) expenses
SG&A expenses increased to SEK –26.7 
(–26.1) billion mainly due to the acquired 
Cradlepoint business as well as continued 
investments in compliance and digital trans-
formation. Revaluation of customer financing 
was SEK –0.3 (–0.7) billion. Restructuring 
charges impacted SG&A expenses by 
SEK –0.2 (–0.1) billion.

Impairment losses on trade receivables
Impairment losses on trade receivables were 
SEK 0.1 (0.7) billion. 

Other operating income and expenses
Other operating income and expenses was 
SEK 0.7 (–9.7) billion. Costs of SEK –10.7 bil-
lion related to the resolution of the US SEC and 
DOJ investigations impacted 2019 negatively.
Share in earnings of JVs and associated 

companies was SEK –0.3 (–0.3) billion.

Restructuring charges
Restructuring charges increased to SEK –1.3 
(–0.8) billion. The restructuring charges 
were mainly related to restructuring of the 
acquired antenna and filter business in seg-
ment Networks and to organizational changes 
as a consequence of the operator merger in 
North America.

Financial report 2020 
 
12

Board of Directors’ report

Net income and EPS diluted

SEK billion 

SEK

17.6

5.3

1.8

0.7

2019

2020

8

6

4

2

0

-2

-4

20

15

10

5

0

-5

–2.0

-10

–6.3

2018

  Net income 

   EPS diluted

Free cash flow

SEK billion

25

20

15

10

5

0

-5

-10

22.3

7.6

4.3

–1.3

–1.5

2018

2019

2020

–9.6

   Free cash flow before M&A
   M&A 

Adjusted working capital

Days

100

90

80

70

60

50

89

75

65

2018

2019

2020

   Adjusted working capital days 
   Days sales outstanding  
(target is less than 90 days)
   Inventory days  
(target is less than 65 days)
   Payable days  
(target is more than 60 days)

Operating income and margin 
Reported operating income improved to 
SEK 27.8 (10.6) billion. Operating margin in 
2019 was impacted by costs of SEK –10.7 
 billion related to the resolution of the inves-
tigations by US SEC and DOJ. Operating 
income, excluding restructuring charges and 
the SEC and DOJ resolution regarding the 
investigations costs in 2019, improved to 
SEK 29.1 (22.1) billion, with an operating mar-
gin excluding restructuring charges of 12.5% 
(9.7%). The improvement was primarily driven 
by hardware sales in segment Networks.

Financial income and expenses, net
The financial net improved to SEK –0.6 (–1.8) 
billion, mainly due to positive currency hedge 
effects. The currency hedge effects, which 
derive from the hedge loan balance in USD, 
impacted financial net by SEK 1.0 (–0.3) billion. 
The SEK strengthened against the USD between 
December 31, 2019 (SEK/USD rate 9.32) and 
December 31, 2020 (SEK/USD rate 8.19).

Taxes
Taxes were SEK –9.6 (–6.9) billion impacted 
by the increased income. The tax rate in 2020 
was 35%. Costs of SEK –10.7 billion related to 
the resolution of the US SEC and DOJ investi-
gations were handled as non-tax-deductible 
in 2019. Excluding these costs, the 2019 tax 
rate was approximately 35%.

Net income and EPS
Net income improved to SEK 17.6 (1.8) billion 
driven by stronger operating income. EPS 
diluted was SEK 5.26 (0.67) and adjusted 
EPS was SEK 5.83 (1.07).

Employees 
The number of employees on December 31, 
2020, was 100,824, an increase of 1,407 
employees compared with December 31, 
2019. The increase is mainly to be found in 
the employee categories of R&D, product 
management and sales. 709 employees joined 
through the acquired Cradlepoint business. 

Cash flow
Cash flow from operating activities
Reported cash flow from operating activities 
improved to SEK 28.9 (16.9) billion, as a 
result of improved income. The impact from 
changes in net operating assets and liabilities 
was SEK –3.6 (2.8) billion and SEK –0.5 
billion when adjusted for a capital injection 
of SEK –3.0 billion made into the Ericsson 
Swedish Pension Trust, affecting cash flow 
negatively, as described under “Financial 
position”. Working capital efficiency has 
improved as a result of a strong focus on 
cash flow. Accounts receivables days of sales 
outstanding improved to 69 (75) days and 

adjusted working capital days improved to 65 
(75) days. The increased business momentum 
has led to an increasing demand for customer 
financing solutions. Most of such financing has 
been successfully transferred to banks and the 
amount of customer finance credits on the bal-
ance sheet remains low. Provisions of SEK 4.0 
(7.6) billion were utilized, of which SEK 0.8 
(1.8) billion related to restructuring charges.

Free cash flow 
The improved profitability, in combination 
with continued focus on cash flow, resulted in 
Free cash flow before M&A of SEK 22.3 (7.6) 
billion.

Cash flow from investing activities 
Reported cash flow from investing activities 
was SEK –15.2 (–3.5) billion. Acquisitions/
divestments of subsidiaries was SEK –9.6 
(–1.5) billion of which SEK –9.5 billion was 
related to the acquisition of Cradlepoint. 
Investments in interest-bearing securi-
ties amounted to SEK –1.3 (4.2) billion. 
Investments in property, plant and equipment 
were SEK –4.5 (–5.1) billion, including invest-
ments in the US production plant. In addition, 
product development decreased to SEK –0.8 
(–1.5) billion due to reduced capitalization of 
development expenses.

Cash flow from financing activities
Reported cash flow from financing activities 
was SEK –12.5 (–6.9) billion. Dividends were 
SEK –6.0 (–4.5) billion of which SEK –5.0 
billion was related to dividends to sharehold-
ers and SEK –1.0 billion to dividends to 
minority shareholders in Ericsson’s subsidiar-
ies. Borrowings declined mainly due to repay-
ment of a bilateral loan with the European 
Investment Bank (EIB). The impact of lease 
liabilities was SEK –2.4 (–3.0) billion.

Financial position
Gross cash was SEK 72.0 (72.2) billion, while 
net cash increased to SEK 41.9 (34.5) billion 
as a result of the strong free cash flow despite 
cash payments for Cradlepoint of SEK –9.5 
billion and repayment of the bilateral loan 
with the European Investment Bank (EIB) 
of SEK –5.8 billion.

Liabilities for post-employment benefits 
increased to SEK 37.4 (35.8) billion, due to 
lower interest rates despite a capital injection 
of SEK –3.0 billion into the Swedish Pension 
Trust. The Swedish defined benefit obligation 
(DBO) was calculated using a discount rate 
based on the yields of Swedish government 
bonds. If the discount rate had been based on 
Swedish covered mortgage bonds, the liability 
for post-employment benefits would have 
been approximately SEK 11.8 billion lower 
(SEK 25.6 billion) as of December 31, 2020.

Financial report 2020 
 
 
Return on capital employed

SEK billion 

250

200

150

100

50

0

17.0%

165.3

162.0

149.6

6.7%

0.8%

2018

2019

2020

  Capital employed 

   Return on capital employed

%

20

16

12

8

4

0

Cash position

SEK billion

80

60

40

20

0

-20

-40

69.0

72.2

72.0

35.9

34.5

41.9

–28.7

–35.8

–37.4

2018

2019

2020

   Gross cash
   Net cash 
   Liability for post employment benefits

Debt maturity, Parent  Company

SEK billion

10

8

6

4

2

0

8.2

2.3

5.0

1.2

1.8

5.0

1.2

1.4

2021

2022

2023

2024

2025

2026

  Notes & bonds
   Nordic Investment Bank
  European Investment Bank
  Swedish Export Credit Corporation 

During 2020 there was a funding need for 

approximately SEK 4 billion for the Swedish 
pension plan of which SEK 3 billion was 
covered by payments in second and third 
quarter into the Swedish Pension Trust and 
SEK 1 billion by providing a pledged business 
mortgage to PRI Pensionsgaranti. Details 
regarding Ericsson’s pension plans can be 
found in note G1 “Post-employment benefits” 
of the Annual Report.

The average maturity of long-term borrow-

ings was 2.7 years as of December 31, 2020, 
unchanged from 12 months earlier. 

Ericsson has an unutilized revolving credit 

facility of USD 2.0 billion.

Ericsson has an undrawn credit facility 

agreement of EUR 250 million with the 
European Investment Bank (EIB). 

Ericsson refinanced a loan of USD 170 

million with the Swedish Export Credit 
Corporation (SEK) with a new bond loan of 
USD 200 million, resulting in a net increase in 
funding of USD 30 million. The new facility is 
set to mature in December 2030. 

The Company’s primary liquidity require-
ments are to fund research and development 
activities to strengthen the product portfolio, 
additional capital expenditures (e.g. investing 
in production- and test facilities), investment 
in working capital, regular dividends and debt 
repayment schedules.

At December 31 2020, gross cash 
amounted to SEK 72.0 billion, comprising 
SEK 43.6 billion of cash and cash equivalents 
and SEK 28.4 billion of interest-bearing securi-
ties. Ericsson expects that gross cash together 
with cash flow generated by the operations, 
will provide sufficient liquidity to fund the 
requirements for the next twelve months 
and thereafter for the foreseeable future. The 
Company continues to review the short-term 
and long-term cash needs on a regular basis, 
factoring in any changes to the strategic plan, 
the competitive landscape and overall market 
terms, as and when required.

The capital turnover remained at 1.4 (1.4) 

times, while Return on Capital Employed 
(ROCE) improved to 17.0% (6.7%) driven by 
improved operating income. 

In June 2020, Moody’s upgraded Ericsson’s 
rating to Ba1 (“investment grade”) with stable 
outlook and in November Standard & Poor’s 
upgraded Ericsson’s rating to BBB- (“invest-
ment grade”) with stable outlook. Both 
Standard & Poor’s and Fitch have a long-term 
BBB- (“investment grade”) rating on Ericsson 
with stable outlook.

Research and development, patents and 
licensing
In 2020, R&D expenses amounted to 
SEK –39.7 (–38.8) billion. R&D expenses 
increased by SEK 0.8 billion when excluding 

Board of Directors’ report

13

restructuring charges of SEK –0.4 (–0.3) 
billion and the net effect of capitalized 
and amortized development expenses of 
SEK 0.2 (0.3) billion. The number of R&D 
resources increased to 26,169 (25,100) and 
the number of patents continued to increase 
and amounted to more than 57,000 (54,000) 
granted patents by end of 2020.

Seasonality
The Company’s sales, income and cash flow 
from operations vary between quarters, and 
are generally lowest in the first quarter of the 
year and highest in the fourth quarter. This 
is mainly a result of the seasonal purchase 
 patterns of network operators.

Most recent three-year average seasonality

Sequential 
change, sales
Share of  
annual sales

First 
 quarter

Second 
quarter

Third 
 quarter

Fourth 
quarter

–24%

13%

5%

19%

21%

24%

25%

30%

Off-balance sheet arrangements 
There are currently no material off-balance 
sheet arrangements that have, or would 
be reasonably likely to have, a current or 
anticipated material effect on the Company’s 
financial condition, revenues, expenses, result 
of operations, liquidity, capital expenditures or 
capital resources.

Capital expenditures
For 2020, capital expenditure was SEK 4.5 
(5.1) billion, representing 1.9% of sales. 
Expenditures are largely related to test sites 
and equipment for R&D, network opera-
tion centers and manufacturing and repair 
operations. 

Annual capital expenditures are normally 
around 2% of sales. This corresponds to the 
needs for keeping and maintaining the cur-
rent capacity level. The Board of Directors 
reviews the Company’s investment plans and 
proposals. As of December 31, 2020, no mate-
rial land, buildings, machinery or equipment 
were pledged as collateral for outstanding 
indebtedness.

Capital expenditures 2018–2020

SEK billion

2020

2019

2018

Capital  expenditures
Of which in  Sweden

4.5
1.9

5.1
2.0

4.0
1.3

Share of  
annual sales

1.9%

2.3%

1.9%

Capitalized development expenses 
Capitalized development expenses reduced 
to SEK –0.8 (–1.5) billion due to 5G develop-
ment projects. The net effect on operating 
income of capitalized and amortized develop-
ment expenses was SEK 0.2 (0.3) billion.

Financial report 2020 
 
 
 
14

Board of Directors’ report

Sales split per segment

Business results – Segments 

Networks
Networks represented 71% (68%) of Group 
net sales in 2020. The segment offers a multi-
technology capable Radio Access Network 
(RAN) solution for all spectrum network 
bands, including integrated high-performing 
hardware and software. The offering also 
includes a transport portfolio through own 
solutions and partnering, an integrated 
antenna solution and a complete service 
portfolio covering network deployment 
and support. 

Net sales
Reported sales increased by 7% in 2020 
to SEK 166.0 (155.0) billion. Growth was 
primarily due to increased hardware deliveries 
following the increased market footprint. Sales 
adjusted for comparable units and currency 
increased by 10%. From a geographical 
perspective growth was primarily driven by 
increased sales in North East Asia, North 
America and Europe. Sales declined in Latin 
America and Africa, due to the macroeconomic 
situation on the back of COVID–19.

The Networks share of IPR licensing 

 revenues was SEK 8.2 (7.9) billion.

Gross margin
Reported gross margin increased to 43.6% 
(41.8%). Gross margin excluding restructur-
ing charges increased to 43.8% (41.8%) as 
a result of the continued strengthening of 
operational leverage.

Operating income and margin
Reported operating income increased to 
SEK 30.9 (24.8) billion, with an increase 
in operating margin to 18.6% (16.0%). 
Operating margin excluding restructuring 
charges increased to 19.0% (16.0%) driven 
by sales growth and improved gross margin. 
Operating expenses increased by SEK –1.7 
billion to SEK –41.9 billion due to higher R&D 
investments in 5G and in a broader portfolio 
of antenna and site solutions as well as an 
increase in restructuring charges.

Impairment losses on trade receivables 

impacted operating expenses by SEK 0.2 
(–0.1) billion. Net impact from amortization 
and capitalization of development expenses 
and from recognition and deferral of hardware 
costs was SEK 0.3 (1.1) billion.

Digital Services
Digital Services represented 16% (18%) of 
Group net sales in 2020. The segment pro-
vides software-based solutions for business 
support (BSS), operational support (OSS), 
communication services, core networks, and 
cloud infrastructure. The focus is on cloud 
native and automation solutions supporting 
our customers’ 4G and growing 5G consumer 
and enterprise business.

Net sales
Reported sales decreased by –6% in 2020 
to SEK 37.3 (39.9) billion. Sales adjusted for 
comparable units and currency decreased by 
–3%, mainly impacted by a sales decline in 
the legacy portfolio, primarily in hardware. 
Sales grew in South East Asia, Oceania and 
India and in North East Asia, while sales in the 
remaining three market areas declined. 

The growth portfolio had good business 
momentum and sales grew by 6% in 2020. 
Important 5G Core contracts have been 
signed with several tier–1 operators and are 
expected to generate revenues in 2021 and 
beyond.

The Digital Services share of IPR licensing 

revenues was SEK 1.8 (1.7) billion.

Gross margin
Reported gross margin increased to 41.9% 
(37.2%) supported by an increased share of 
software sales. The impact of critical contracts 
was limited in 2020. 

Operating income (loss)
Reported operating income (loss) was 
SEK –2.2 (–4.0) billion. Operating income 
(loss) excluding restructuring charges was 
SEK –2.2 (–3.4) billion. The improvement was 
driven by higher gross margin and lower oper-
ating expenses. Operating expenses declined 
by SEK 1.1 billion of which SEK 0.4 billion was 
related to lower restructuring charges. The net 
impact of capitalized and amortized develop-
ment expenses was SEK –0.1 (–0.9) billion. 
R&D expenses remained at the same level as 
in 2019, with a shift of investments towards 
the cloud-native 5G portfolio.

   Networks  
  Digital Services 
   Managed Services 
   Emerging Business and Other 

71%
16%
10%
3%

Networks 

SEK billion 

200

150

138.6

155.0

166.0

18.6%

100

50

0

16.0%

14.0%

19.4

24.8

30.9

2018

2019

2020

   Net sales
   Operating income

   Operating margin

Digital Services 

SEK billion 

50

40

30

20

10

0

-10

-20

-30

38.1

39.9

–5.9%

37.3

–10.1%

–36.4%

–13.9

–4.0

–2.2

2018

2019

2020

   Net sales
   Operating income

   Operating margin

%

32

24

16

8

0

%

0

-10

-20

-30

-40

-50

-60

-70

-80

Financial report 2020 
 
 
 
Managed Services 

SEK billion 

30

25

20

15

10

5

0

25.8

25.6

9.0%

22.6

6.9%

4.2%

1.1

2.3

1.6

2018

2019

2020

   Net sales
   Operating income

   Operating margin

Emerging Business and Other 

SEK billion 

%

12

10

8

6

4

2

0

%

50

0

15

10

5

0

-5

-10

-15

8.4

–64.5%

6.8

6.5

–37.0%

-50

–2.4

–5.4

–184.0%

–12.5

2018

2019

2020

-100

-150

-200

-250

   Net sales
   Operating income

   Operating margin

Breakdown of operating income in segment 
 Emerging Business and Other

SEK billion

Segment operating 
income
of which Emerging 
 Business, iconective, 
media businesses, 
 Cradlepoint and 
 common costs 
of which SEC and DOJ 
 settlement costs
of which costs for 
 ST-Ericsson wind-down
of which a refund of social 
security costs in Sweden

Full year 
2020

Full year 
2019

–2.4

–12.5

–2.6

–2.4

0.3

–10.7

–0.1

–0.3

0.0

0.9

Business results – Segments, cont. 

Managed Services
Managed Services represented 10% (11%) 
of Group net sales in 2020. The segment 
provides Networks and IT Managed Services, 
Network Design and Optimization, and 
Application Development and Maintenance to 
telecom operators. 

These are delivered through the AI-driven 
Ericsson Operations Engine, a set of capabili-
ties that transform operations to enhance 
customer experience, drive agile service 
creation and optimize costs in multi-vendor 
environments. 

Net sales
Reported sales declined by –12% in 2020 
to SEK 22.6 (25.6) billion. Sales adjusted for 
comparable units and currency decreased by 
–10%, mainly due to reduced variable sales 
in a large contract in North America, post 
the merger between two large operators, 
and transfer of a contract to an associated 
company. Exits of non-strategic contracts 
also contributed to the sales decline. Sales in 
Managed Services IT showed growth.

Gross margin
Reported gross margin increased to 17.8% 
(15.6%). Gross margin excluding restructuring 
charges increased to 18.9% (15.8%), mainly 
as a result of efficiency gains and higher vari-
able sales, partly offset by lower sales.

Operating income
Reported operating income was SEK 1.6 (2.3) 
billion. Operating income excluding restructur-
ing charges was SEK 1.8 (2.4) billion. In 2019 
there was a positive effect of a reversal of a 
provision for impairment of trade receivables 
of SEK 0.7 billion. Despite the decline in sales, 
operating income excluding restructuring 
charges and the above mentioned provision 
reversal, increased by SEK 0.2 billion com-
pared to previous year. 

Restructuring charges amounted to 

SEK –0.3 (0.0) billion.

Board of Directors’ report

15

Emerging Business and Other
Segment Emerging Business and Other rep-
resented 3% (3%) of Group net sales in 2020. 
Ericsson supports enterprises by providing 
reliable and secure cellular solutions that are 
easy to use, adopt and scale for global and 
local needs.
The segment includes:
 – Emerging Business, including IoT, iconec-
tiv, Cradlepoint and New businesses
 – Media businesses, including Red Bee and 

a 49% ownership of MediaKind.

Net sales
Reported sales decreased by –4% in 2020 
to SEK 6.5 (6.8) billion. Sales in Emerging 
Business grew driven by the acquired 
Cradlepoint business and by IoT platforms. 
Sales adjusted for comparable units and 
 currency decreased by –4%. 

Gross margin
Reported gross margin increased to 25.6% 
(18.9%). Gross margin excluding restructuring 
charges increased to 28.0% (19.6%). The 
increase was driven by Emerging Business 
(IoT Platforms, Edge Gravity exit and 
Cradlepoint).

Operating income (loss) 
In 2020 operating income was positively 
impacted by SEK 0.3 billion related to a provi-
sion release related to costs for the compliance 
monitor.

In 2019 operating income was impacted by 

costs of SEK –10.7 billion related to the reso-
lution of the US SEC and DOJ investigations, 
a refund of earlier paid social security costs 
in Sweden of SEK 0.9 billion and by a cost of 
SEK –0.3 billion related to the wind-down of 
the ST-Ericsson legal structure.

Reported operating income (loss) was 
SEK –2.4 (–12.5) billion. Operating income 
(loss) excluding restructuring charges and 
above mentioned one-off items of SEK 0.3 
(–10.1) billion was SEK –2.1 (–2.3) billion. 
Media Solutions operating income (loss) 
excluding restructuring charges and the above 
mentioned provision release related to the 
compliance monitor was SEK –0.3 (–0.3) bil-
lion including Ericsson’s 49% share in  earnings 
of MediaKind. 

Red Bee Media’s operating income impr-
oved, despite lower sales due to COVID–19.
The exit of the Edge Gravity business in 
the second quarter positively contributed to 
profitability.

Restructuring charges amounted to 

SEK –0.3 (–0.1) billion.

Financial report 2020 
 
 
 
16

Board of Directors’ report

Sales split per market area

Business results – Market areas

   North America 
32%
   Europe and Latin America 
24%
   Middle East and Africa 
10%
  South East Asia, Oceania and India   13%
  North East Asia 
14%
   Other 
7%

North America
Sales increased driven by 5G network deploy-
ments across all major customers. Managed 
Services sales decreased after the merger 
between two operators. In Digital Services 
the sales increase in the growth portfolio did 
not fully compensate for the decline in legacy 
products.

Europe and Latin America
Sales decreased due to earlier decisions on 
Managed Services contract exits and reduced 
sales in Latin America due to macro economic 
conditions following COVID-19. Networks 
sales increased in Europe as a result of market 
share gains, partly offsetting the sales decline 
in Latin America.

Middle East and Africa
Sales decreased primarily due to macroeco-
nomic conditions and delayed investments in 
Networks and Digital Services. Continued 5G 
deployments in the Middle East contributed 
positively. Managed Services sales were stable.

South East Asia, Oceania and India
Network sales remained flat. Growth in 
Managed Services was driven mainly by a 
new contract. Digital Services sales increased 
due to continued LTE investments and 5G 
momentum.

North East Asia
Sales increased. Strong Networks sales 
growth was driven by 5G deployment in 
Mainland China and increased business vol-
umes in Japan, Taiwan and Hong Kong. Digital 
Services sales grew through 5G core network 
deployments.

Other
IPR licensing revenues increased to SEK 10.0 
(9.6) billion, as lower volumes with one licen-
see were offset by new contracts.

Market area sales – 2020 compared with 2019

SEK
227.2  
billion

–9%

–6%

+5%

–1%

+1%

+26%

SEK
232.4  
billion

2019

Middle East 
and Africa

Europe and  
Latin America

Other

South  
East Asia,  
Oceania  
and India

North  
America

North  
East Asia

2020

Financial report 2020 
Corporate Governance
In accordance with the Annual Accounts Act 
and the Swedish Corporate Governance Code 
(the “Code”), a separate Corporate Govern-
ance Report, including an internal control 
section, has been prepared and appended to 
this Annual Report.

Continued compliance with the Swedish 
 Corporate Governance Code 
Ericsson is committed to complying with 
best-practice corporate governance standards 
on a global level wherever possible. For 2020, 
Ericsson does not report any deviations from 
the Code.

Business integrity
Ericsson’s Code of Business Ethics summa-
rizes the Group’s basic policies and directives 
governing its relationships internally, with its 
stakeholders and with others. It also sets out 
how the Group works to secure that business 
activities are conducted with a strong sense of 
integrity. Upon recruitment, new employees 
are asked to acknowledge the code. The 
Company reviews and updates the Code of 
Business Ethics’ content on a regular basis and 
periodically runs an acknowledgment process 
to ensure that everyone performing work for 
Ericsson has read and understood it. 

Board of Directors
At the Annual General Meeting, held on 
March 31, 2020, Ronnie Leten was re-elected 
Chair of the Board, and Jon Fredrik Baksaas, 
Jan Carlson, Nora Denzel, Börje Ekholm, 
Eric A. Elzvik, Kurt Jofs, Kristin S. Rinne, 
Helena Stjernholm and Jacob Wallenberg 
were re-elected members of the Board. As of 
March 31, 2020, Torbjörn Nyman, Kjell-Åke 
Soting and Roger Svensson were appointed 
employee representatives by the unions, 
with Anders Ripa, Loredana Roslund and 
Per Holmberg as deputies.

Management 
Since 2017 Börje Ekholm is the President and 
CEO of the Group. The President and CEO is 
supported by the Group management, consist-
ing of the Executive Team. 

Ericsson has a global management system 

(EGMS) to ensure that Ericsson’s business is 
well managed and has the ability to fulfil the 
objectives of major stakeholders within estab-
lished risk limits and with reliable internal 
control. The management system also aims 
to ensure compliance with applicable laws, 
listing requirements and governance codes.

Remuneration 
Remuneration to the members of the Board 
of Directors and to Group management are 
reported in note G2, “Information regarding 

members of the Board of Directors and the 
Group management.” Further information 
about remuneration to the President and CEO 
and the Executive Vice Presidents is included 
in the “Remuneration report” appended to this 
Annual Report.

 Guidelines for remuneration to Group 
 management
The Board of Directors does not propose any 
changes to the Guidelines for remuneration to 
Group management resolved by the Annual 
General Meeting 2020, which are intended 
to remain in place for four years until the 
Annual General Meeting of shareholders 
2024. The current Guidelines are included on 
pages 20–24. 

Long-Term Variable Compensation 
 Program 2020 (LTV 2020) for the 
 Executive Team
Ericsson has share-based Long-Term Variable 
Compensation Programs in place for the Exec-
utive Team. LTV 2020 for the Executive Team 
was approved by the Annual General Meeting 
2020. Details of LTV 2020 are explained in 
note G3, “Share-based compensation.”

Material contracts
Material contractual obligations are outlined 
in note D4, “Contractual obligations.” These 
are primarily related to leases of office and 
production facilities, purchase con tracts for 
outsourced manufacturing, R&D and IT opera-
tions as well as the purchase of components 
for the Company’s own manufacturing.

The Company is party to certain agree-
ments, which include provisions that may 
take effect or be altered or invalidated by a 
change in control of the Company as a result 
of a public takeover offer. Such provisions are 
not unusual for certain types of agreements, 
such as for example financing agreements 
and certain license agreements. However, 
considering among other things the Com-
pany’s strong financial position, the Company 
believes that none of the agreements currently 
in effect would in and of itself entail any mate-
rial  consequence for Ericsson due to a change 
in control of the Company.

Risk management
Ericsson’s Enterprise Risk Management 
(ERM) framework is an integrated part of the 
Ericsson Group Management System. The aim 
of the ERM framework is to strengthen the 
Group’s governance by integrating risk man-
agement with strategy-setting and execution. 
The ERM framework is designed to establish 
an adequate and effective management of 
risk, i.e. the uncertainty in achieving the strate-

Board of Directors’ report

17

gic objectives of the Company. The framework 
provides methods to identify, assess and treat 
the risks, and to agree on the Company’s risk 
appetite and risk tolerance.

Each manager is responsible for handling 

the risks that emerges from the respective 
area of responsibility. The responsibility 
for  identified prime risks of the Company 
is always allocated to an Executive Team 
member. The Group Risk Management func-
tion is responsible for driving the ERM strategy 
execution and the ERM operations on Group 
level. The head of each group function, market 
area and business area, is accountable for 
appointing one or several risk manager(s) to 
drive risk management within the unit’s area 
of responsibility, and for overseeing the ERM in 
the respective unit. The Chief Financial Officer 
is accountable for performing oversight of 
ERM, and the Board of Directors and the Audit 
and Compliance Committee are responsible 
for reviewing the effectiveness and appropri-
ateness of ERM.

For information on risks that could impact 

the fulfillment of objectives, and form the 
basis for mitigating activities, see the other 
sections of the Board of Directors’ report, 
notes A2 “Critical accounting estimates and 
judgments,” F4 “Interest-bearing liabilities,” 
F1 “Financial risk management” and the 
 chapter Risk factors.

Sourcing and supply
Ericsson’s hardware largely consists of 
electronics. For manufacturing, the Company 
purchases customized and standardized 
components and services from both global, 
regional and local suppliers. 

The Company negotiates global supply 

agreements with its primary suppliers. In 
general, Ericsson endeavours to have alterna-
tive supply sources and seeks to avoid single 
source supply situations.

The production of electronic modules 
and sub-assemblies is mostly outsourced to 
manufacturing services companies. Ericsson is 
focusing internal manufacturing on new prod-
uct introductions and new technologies. The 
majority of the matured portfolio is outsourced 
through production partners. Ericsson has 
internal production sites in Estonia, China and 
Brazil. During 2020 a new production site has 
been established in the USA.

The Company requires suppliers to comply 

with The Ericsson Code of Conduct for Busi-
ness Partners. All partners and suppliers are 
required to develop, implement and maintain 
environmentally responsible business prac-
tices, considering their identified environmen-
tal aspects and risks.

Business Partners are required to have 
an environmental management system and 

Financial report 202018

Board of Directors’ report

to be aware of and comply with applicable 
environmental legislation, permits and report-
ing requirement. Where the requirements in 
the Ericsson Code of Conduct for Business 
Partners are higher than local standards and 
laws, the requirements of the Code should be 
applied.

Ericsson works to reduce environmental 
impacts and emissions in product portfolio 
and supply chain. The circular economy 
encapsulates Ericsson’s approach to environ-
mental sustainability, where the Company 
continuously strives to minimize the negative 
impacts of its operations, and to improve the 
environmental and energy performance of 
its products to reduce societal environmental 
impact. Minimizing waste is key to a circular 
economy and high reuse and recycling rates 
form part of the standard requirements for the 
Company´s smart product design.

Ericsson has set a target for high emitting 
and strategic suppliers to set their own 1.5°C 
aligned climate targets.

Sustainability and Corporate  
Responsibility 
Ericsson’s approach to sustainability and 
corporate responsibility is an integral part 
of the Company’s strategy and culture and 
is embedded across its operations to drive 
business transformation and create value for 
stakeholders.

Ericsson is committed to creating positive 

sustainability impacts and reducing risks to 
the Company and its stakeholders through 
its technology, solutions, operations, and the 
expertise of its employees.

Ericsson has prepared a separate Sustain-
ability Report in accordance with the Swedish 
Annual Accounts Act, the Sustainability 
and Corporate Responsibility Report 2020, 
appended to this Annual Report. 

Information security
Information security, focused on preserving 
the confidentiality, integrity and availability 
of information, is a key element in Ericsson’s 
operational resilience. Information security is a 
highly prioritized area in Ericsson supporting a 
changing regulatory environment, stakeholder 
requirements and increased government over-
sight. As both the value of information and the 
capabilities of threat actors increase, informa-
tion security has become a matter of national 
importance globally and a key consideration in 
the Information and Communication Technol-
ogy (ICT) sector.

Policies and directives establish the secu-
rity requirements across Ericsson. Ericsson’s 
Product Security framework includes a man-

datory area specifically addressing regulatory 
requirements for security, which is applicable 
to all products while the Enterprise Security 
Framework is the applicable internal regula-
tion for protecting the company and ensuring 
that security is considered throughout the 
entire product life cycle.

Ericsson’s Information Security Manage-

ment System is globally certified to ISO/
IEC 27001. Information security is governed 
through Ericsson’s Group Enterprise Security 
Board while the Product and Technology 
Security Board oversees product and portfolio 
security. The Audit and Compliance Commit-
tee of the Board of Directors receives regular 
updates on cyber security. 

The security frameworks address secure 
development, business continuity, sales and 
delivery of products and services, while ensur-
ing protection of the company’s and custom-
ers’ data. 

Specific security training is mandatory 

for all employees, with in depth training 
developed to build Ericsson specific security 
competence. 

Ericsson has a Group Crisis Management 
Council which is responsible for the handling 
of major incidents or crises.

US FCPA settlement 
In December 2019, Ericsson reached the 
resolution of the investigations conducted by 
the US Department of Justice (DOJ) and by the 
Securities and Exchange Commission (SEC) 
since 2015 and 2013 respectively, regard-
ing the Company’s compliance with the US 
 Foreign Corrupt Practices Act (FCPA). 

As a result, Ericsson agreed to enter into 

a Deferred Prosecution Agreement (DPA) 
with the DOJ to resolve criminal charges and 
agreed with the SEC to the entry of a judgment 
to resolve civil claims related to allegations of 
violations of the FCPA.

As part of this resolution, Ericsson agreed 
to engage an independent compliance moni-
tor for a period of three years. 

In June 2020, Ericsson announced that 
Dr. Andreas Pohlmann of the firm Pohlmann 
& Company – Compliance and Govern-
ance Advisory LLP had been appointed as 
Ericsson’s monitor. The appointment marked 
the start of the three-year term of the moni-
torship. The monitor’s main responsibilities 
include reviewing Ericsson’s compliance with 
the terms of the settlement and evaluating 
the Company’s progress in implementing and 
operating its enhanced compliance program 
and accompanying controls as well as provid-
ing recommendations for improvements. 

Legal proceedings
Ericsson and Samsung were not able to renew 
the now expired patent license agreement 
between the parties in a timely manner.

On December 11, 2020, Ericsson filed a 
lawsuit in the US District Court for the Eastern 
District of Texas, against Samsung, for violat-
ing contractual commitments to negotiate 
in good faith and to license patents on Fair, 
Reasonable and Non-Discriminatory (FRAND) 
terms and conditions. In addition, Ericsson 
also sought to obtain a ruling by the court that 
it had complied with its own FRAND commit-
ments. The lawsuit was later amended to 
include claims of patent infringement against 
Samsung.

On December 17, 2020, Samsung informed 
Ericsson that it had filed suit in Wuhan, China, 
on December 7, 2020, seeking rate setting for 
Ericsson’s 4G & 5G standard essential patents.
On January 1, 2021 Ericsson filed a patent 
infringement case in the US District Court for 
the Eastern District of Texas against Samsung.

On January 4, 2021, Ericsson filed a 
complaint at the US International Trade 
Commission (ITC) as well as in Dusseldorf, 
Mannheim, and Munich Regional Courts in 
Germany, the District Court of the Hague in 
The Netherlands, and the Enterprise Court of 
Brussels in Belgium asserting infringement of 
patents by Samsung.

On January 7, 2021, Samsung asserted 
patent infringement claims against Ericsson 
in a complaint at the US ITC as well as in 
counter claims the US District Court for the 
Eastern District of Texas.

On January 15, 2021, Ericsson filed an 
additional US ITC Action and a case in the US 
District Court for the Eastern District of Texas 
against Samsung for patent infringement.

On February 4, 2021, Samsung filed addi-

tional complaints at the ITC and in the U.S. 
District Court for the Eastern District of Texas 
against Ericsson for patent infringement.
On February 15, 2021, Ericsson filed 
additional complaints asserting claims of 
patent infringement against Samsung in 
the Mannheim and Munich Regional Court 
in Germany, the District Court of the Hague 
in The Netherlands, the Enterprise Court of 
Brussels in Belgium, and the Patents Court of 
the United Kingdom.

On February 19, 2021, Samsung asserted 
patent infringement claims against Ericsson 
in complaints filed in the Paris First Instance 
Court in France, the District Court of the Hague 
in The Netherlands, and the Enterprise Court 
of Brussels in Belgium.

In the context of the various court pro-
ceedings, the parties are involved in filing 
and contesting various pre-trial motions and 
related court awards, including as to venue. 

Financial report 2020The filing of multiple lawsuits, complaints 
and other proceedings, when parties take 
legal action over a patent license agreement 
renewal, is standard and consequently addi-
tional lawsuits, complaints and other proceed-
ings, may follow. 

As part of its defense to a now settled 
patent infringement lawsuit filed by Ericsson 
in 2013 in the Delhi High Court against Indian 
handset company Micromax, Micromax 
filed a complaint against Ericsson with the 
Competition Commission of India (CCI). The 
CCI decided to refer the case to the Director 
General’s Office for an in-depth investigation. 
In January 2014, the CCI opened similar 
investigations against Ericsson based on 
claims made by Intex Technologies (India) 
Limited and, in 2015, based on a now settled 
claim from iBall. Ericsson has challenged CCI’s 
jurisdiction in these cases before the Delhi 
High Court and is awaiting final appellate 
decision by the Supreme Court of India.
In April 2019, Ericsson was informed 
by China’s State Administration for Market 
Regulation (SAMR) Anti-monopoly bureau 
that SAMR has initiated an investigation into 
Ericsson’s patent licensing practices in China. 
Ericsson is cooperating with the investiga-
tion, which is still in a fact-finding phase. The 
next steps include continued fact finding and 
meetings with SAMR in order to facilitate the 
authority’s assessments and conclusions.
In April 2018, Telefonaktiebolaget LM 
Ericsson, the present President and CEO and 
the Chief Financial Officer of Ericsson as 
well as three former executives were named 
defendants in a putative class action filed 
in the United States District Court for the 
Southern District of New York. The complaint 
alleged violations of United States securities 
laws, principally in connection with service 
revenues and recognition of expenses on long-
term service projects. Ericsson filed motion to 
dismiss the complaint. On January 11, 2020 
the court granted Ericsson’s motion to dismiss. 
The decision became final and binding on 
April 15, 2020.

In addition to the proceedings discussed 
above, the Company is, and in the future may 
be, involved in various other lawsuits, claims 
and proceedings incidental to the ordinary 
course of business. For information on risks 
e.g. relating to lawsuits, claims and proceed-
ings, see the chapter Risk Factors.

Parent Company
Telefonaktiebolaget LM Ericsson (the Parent 
Company) business consists mainly of corpo-
rate management, holding company functions 
and internal banking activities. It also handles 

customer credit management, performed on 
a commission basis by Ericsson Credit AB.

As of 31 December 2020 (2019) the Parent 
Company had 3 (3) branch offices. In total, the 
Group has 77 (77) branch and representative 
offices.

Financial information
Income after financial items was SEK 8.3 
(–3.1) billion. The Parent Company had no 
sales in 2020 or 2019 to subsidiaries, while 
36% (35%) of total purchases of goods and 
services were from such companies.

Major changes in the Parent Company’s 

financial position for the year included:
 – Increased current and non-current receiv-
ables from subsidiaries of SEK 8.9 billion. 
 – Increased current and non-current liabili-
ties to subsidiaries of SEK 12.5 billion.
 – Increased dividend from subsidiaries of 

SEK 3.9 billion.

 – Increased impairment of investments in 

subsidiaries of SEK 2.5 billion.

At the end of the year, gross cash: cash, 
cash equivalents, short-term investments, 
and interest-bearing securities non-current 
amounted to SEK 57.0 (56.5) billion.

At the end of the year, non-restricted equity 
amounted to SEK 33.9 (32.2) billion and total 
equity amounted to SEK 82.1 (80.4) billion.

Share information
As of December 31, 2020, the total number of 
shares in issue was 3,334,151,735, of which 
261,755,983 were Class A shares, each carry-
ing one vote, and 3,072,395,752 were Class 
B shares, each carrying one tenth of one vote. 
Both classes of shares have the same rights of 
participation in the net assets and earnings. The 
largest shareholders of the Parent Company at 
year-end were Investor AB with approximately 
22.81% of the votes (7.68% of the shares), 
AB Industrivärden with 15.14% of the votes 
(2.61% of the shares), Svenska Handelbankens 
Pensionsstiftelse with 4.12% of the votes (0.7% 
of the shares) and Cevian Capital with 3.25% of 
the votes (5.45% of the shares).

In accordance with the conditions of the 
Long-Term Variable Compensation Program 
(LTV) for Ericsson employees, 13,809,287 
treasury shares were distributed to employees 
or sold in 2020. The quotient value of these 
shares was SEK 5.00 per share, totaling 
SEK 69 million, representing less than 1% of 
capital stock, and compensation received for 
shares sold and distributed shares amounted 
to SEK 163.5 million.

The holding of treasury stock at December 
31, 2020 was 6,043,960 Class B shares. The 

Board of Directors’ report

19

quotient value of these shares is SEK 5.00, 
totaling SEK 30 million, representing 0.2% of 
capital stock, and the purchase price amounts 
to SEK 43.9 million.

Proposed disposition of earnings
The Board of Directors proposes a dividend 
SEK 2.00 (1.50) per share, and that the 
Parent Company shall retain the remaining 
part of non-restricted equity. The dividend is 
proposed to be paid in two equal installments, 
SEK 1.00 per share with the record date April 1, 
2021, and SEK 1.00 per share with the record 
date October 1, 2021.

The Class B treasury shares held by the 
Parent Company are not entitled to receive 
dividend. Assuming that no treasury shares 
remain on the record date, the Board of 
 Directors proposes that earnings be distributed 
as follows:

Amount to be paid to  
the shareholders
Amount to be retained by the 
Parent Company
Total non-restricted equity of 
the Parent Company

SEK 6,668,303,470

SEK 27,246,946,648

SEK 33,915,250,118

As a basis for its dividend proposal, the 
Board of Directors has made an assessment 
in accordance with Chapter 18, Section 4 of 
the Swedish Companies Act of the Parent 
Company’s and the Group’s need for financial 
resources as well as the Parent Company’s 
and the Group’s liquidity, financial position in 
other respects and long-term ability to meet 
their commitments. The Group reports an 
equity ratio of 31.4% (29.6%) and a net cash 
amount of SEK 41.9 (34.5) billion.

The Parent Company’s equity would have 
been SEK 0.3 billion higher if assets and liabili-
ties had not been valued at fair value pursuant 
to Chapter 4, Section 14a of the Swedish 
Annual Accounts Act.

The Board of Directors has also considered 

the Parent Company’s result and financial 
position and the Group’s position in general. In 
this respect, the Board of Directors has taken 
into account known commitments that may 
have an impact on the financial positions of 
the Parent Company and its subsidiaries.

The proposed dividend does not limit the 
Group’s ability to make investments or raise 
funds, and it is the Board of Directors’ assess-
ment that the proposed dividend is well- 
balanced considering the nature, scope and 
risks of the business activities as well as the 
capital requirements for the Parent Company 
and the Group in addition to coming years’ 
business plans and economic development.

Financial report 202020

Board of Directors’ report

Guidelines for Remuneration  
to Group Management approved 
by the Annual General Meeting of 
 shareholders 2020

Guidelines for Remuneration  
to Group Management

Introduction
These Guidelines for Remuneration to Group 
Management (the “Guidelines”) apply to 
the Executive Team of Telefonaktiebolaget 
LM  Ericsson (the “Company” or “Ericsson”), 
including the President and Chief Executive 
Officer (the “President and CEO”) (“Group 
Management”). These Guidelines apply to 
remuneration agreed and changes to previously 
agreed remuneration after the date of approval 
of the Guidelines and are intended to remain 
in place for four years until the Annual General 
Meeting of shareholders 2024. For employ-
ments outside of Sweden, due adaptations may 
be made to comply with mandatory local rules 
or established local practices. In such cases, 
the overall purpose of these Guidelines shall be 
accommodated to the largest extent possible. 
These Guidelines do not cover remuneration 
resolved by the general meeting of sharehold-
ers, such as long-term variable compensation 
programs (“LTV”).

Objective
These Guidelines aim to ensure alignment with 
the current remuneration philosophy and prac-
tices applicable for the Company’s employees 
based on the principles of competitiveness, 
fairness, transparency and performance. In 
particular to:
 – attract and retain highly competent, perform-

ing and motivated people that have the 
ability, experience and skill to deliver on the 
Ericsson strategy,

 – encourage behavior consistent with 
Ericsson’s culture and core values,

 – ensure fairness in reward by delivering total 
remuneration that is appropriate but not 
excessive, and clearly explained,

 – have a total compensation mix of fixed pay, 
variable pay and benefits that is competitive 
where Ericsson competes for talent, and
 – encourage variable remuneration which 
aligns employees with clear and relevant 
targets, reinforces their performance and 
enables flexible remuneration costs.

The Guidelines and the Company’s strategy 
and sustainable long-term interest
A successful implementation of the Company’s 
strategy and sustainable long-term interests 
requires that the Company can attract, retain 
and motivate the right talent and can offer 
them competitive remuneration. These Guide-
lines aim to allow the Company to offer the 
members of the Group Management attractive 

and competitive total remuneration. Variable 
compensation covered by these guidelines shall 
be awarded against specific pre-defined and 
measurable business targets derived from the 
long-term business plan approved by the Board 
of Directors. Targets may include financial 
targets at either Group, Business Area or Market 
Area level, strategic targets, operational targets, 
employee engagement targets, customer sat-
isfaction targets, sustainability and corporate 
responsibility targets or other lead indicator 
targets.

The Company operates long-term variable 

compensation programs for the Group Man-
agement. These have been approved by the 
Annual General Meeting (“AGM”) and as a 
result are not covered by these Guidelines. 
Details of Ericsson’s current remuneration policy 
and how we deliver on our policy and guidelines 
and information on previously decided long-
term variable compensation programs that 
have not yet become due for payment, including 
applicable performance criteria, can be found 
in the Remuneration Report and in note G2, 
“Information regarding members of the Board 
of Directors, the Group management” and note 
G3, “Share-based compensation” in the annual 
report 2019.1)

Governance of remuneration  
to Group Management
The Board has established a Remuneration 
Committee (the “Committee”) to handle com-
pensation policies and principles and matters 
concerning remuneration to Group Manage-
ment. The Board has authorized the Committee 
to determine and handle certain issues in 
specific areas. The Board may also on occasion 
provide extended authorization for the Commit-
tee to determine specific matters.

The Committee is authorized to review and 
prepare for resolution by the Board salary and 
other remuneration for the President and CEO. 
Further, the Committee shall prepare for resolu-
tion by the Board proposals to the AGM on 
Guidelines for Remuneration to Group Manage-
ment at least every fourth year and on LTV and 
similar equity arrangements.

The Committee has the mandate to resolve 

salary and other remuneration for the other 
members of Group Management except for 
the President and CEO, including targets for 
short-term variable compensation (“STV”), 
and payout of STV based on achievements 
and performance.

In order to conduct its responsibilities, the 
Committee considers trends in remuneration, 
legislative changes, disclosure rules and the 
general global executive remuneration environ-
ment. It reviews salary survey data, Company 
results and individual performance before 
preparing salary adjustment recommendations 
for the President and CEO for resolution by 
the Board and before approving any salary 

adjustments for the other members of Group 
Management. In order to avoid conflict of 
interests, no employee is present at the Commit-
tee’s meetings when issues relating to their own 
remuneration are being discussed. The President 
and CEO is not present at Board meetings when 
issues relating to the President and CEO’s own 
remuneration are being discussed. The Commit-
tee may appoint independent expert advisors to 
assist and advise in its work.

The Chair of the Remuneration Committee 
along with the Chair of the Board work together 
with Ericsson’s Investor Relations team, striving 
to ensure that healthy contact is maintained as 
necessary and appropriate with shareholders 
regarding remuneration to Group Management.

Overview of remuneration package covered 
by these Guidelines
For Group Management the remuneration 
package may consist of fixed salary, short-term 
and long-term variable compensation (STV and 
LTV), pension and other benefits.

The table below sets out the key components 
of remuneration of Group Management covered 
by these Guidelines, including why they are 
used, their operation, opportunity levels and the 
related performance measures. In addition, the 
AGM has resolved and may in the future decide 
to implement LTV for Group Management. The 
ongoing share-based LTV programs resolved 
by the AGM have been designed to provide 
long-term incentives for the members of Group 
Management and to incentivize the Company’s 
performance creating long-term value. The aim 
is to attract, retain and motivate executives in 
a competitive market through performance- 
based share related incentives and to encour-
age the build-up of significant equity holdings 
to align the interests of the members of Group 
Management with those of shareholders. The 
vesting period under the ongoing share-based 
LTV programs resolved by the shareholders 
is three years and vesting is subject to the 
satisfaction of identified performance criteria. 
Although LTV is an important component of 
the remuneration of Group Management, it is 
not covered by these Guidelines, because these 
programs are separately resolved by the AGM.

1) Information for 2020 can be found in the Remuneration 

report and in note G2, “Information regarding members of 
the Board of Directors and Group management” and note 
G3, “Share-based compensation” in the Financial report.

Financial report 2020Element and purpose

Operation

Opportunity 

Performance measures

Board of Directors’ report

21

Fixed salary 
Fixed compensation paid at set times.

Purpose:

–  attract and retain the executive talent 

required to implement Ericsson’s 
strategy,

–  deliver part of the annual compensa-

tion in a predictable format.

Short-term variable  
compensation (STV)
STV is a variable compensation plan 
that shall be measured and paid over 
a single year.

Purpose:

–  align members of Group 

Management with clear and relevant 
targets to Ericsson’s strategy and 
sustainable long-term interests,

–  provide individuals an earning oppor-
tunity for performance at flexible cost 
to the Company.

There is no maximum salary level; how-
ever, salary increases (as a % of existing 
salary) for most Group Management 
members would normally be in line 
with the external market practices, 
employees in relevant locations and 
performance of the individual.

There are circumstances where higher 
salary increases could be awarded. For 
example, where:

–  a new Group Management member 
has been appointed at a below- 
market salary, in which case larger 
increases may be awarded in follow-
ing years, subject to strong individual 
performance,

–  the Group Management member 
has been promoted or has had an 
increase in responsibilities,

–  an individual’s salary has fallen 

 significantly behind market practice.

Target pay-out opportunity for any 
financial year may be up to 150% of 
annual fixed salary of the individual. 
This shall normally be determined in 
line with the external market practices 
of the country of employment.

Maximum pay-out shall be up to two 
times the target pay-out opportunity 
(i.e. 300% of annual fixed salary).1) 2)

This element of the package does not 
require achievement of any specific 
performance targets.

However, individual performance and 
capability shall be taken into account 
along with business performance when 
determining fixed salary levels and any 
salary increases.

The STV shall be based on measures 
linked to the annual business plan 
which in itself is linked to Ericsson’s 
long-term strategy and sustainability.

Measures shall include financial targets 
at Group, Business Area or Market 
Area level (for relevant members of 
Group Management). Other potential 
measures may include strategic targets, 
operational targets, employee engage-
ment targets, customer satisfaction 
 targets, sustainability and corporate 
responsibility targets or other lead 
 indicator targets.

A maximum of four STV targets shall 
be assigned to an individual in total for 
a financial year. Financial targets shall 
comprise at least 75% of the target 
bonus opportunity with a minimum of 
40% being defined at Group level. The 
minimum weighting for an STV target 
shall be 20%.

Performance of all STV targets shall 
be tested over a one-year performance 
period (financial year).

The STV measures and targets shall be 
determined by the Committee for the 
members of Group Management other 
than the President and CEO.

The Board has the mandate to define 
STV measures and targets for the 
 President and CEO, should STV be 
introduced for the President and CEO.

Salaries shall normally be reviewed 
annually in January.
Salaries shall be set taking into 
account:

–  Ericsson’s overall business 

 performance,

–  business performance of the Unit 

that the individual leads,

–  year-on-year performance of 

the individual,

–  external economic environment,

–  size and complexity of the position,

–  external market data,

–  pay and conditions for other employ-
ees based in locations considered to 
be relevant to the role.

When setting fixed salaries, the impact 
on total remuneration, including 
 pensions and associated costs, shall 
be taken into consideration.

The STV shall be paid in cash every year 
after the Committee and, as applicable, 
the Board have reviewed and approved 
performance against targets which 
are normally determined at the start of 
each year for each member of Group 
Management.

The Board and the Committee reserve 
the right to:

–  revise any or all of the STV targets at 

any time,

–  adjust the STV targets retroactively 
under extraordinary circumstances,

–  reduce or cancel STV if Ericsson 

faces severe economic difficulties, for 
instance in circumstances as serious 
as no dividend being paid,

–  adjust STV in the event that the 
results of the STV targets are 
not a true reflection of business 
performance,

–  reduce or cancel STV for individuals 

either whose performance evaluation 
or whose documented performance 
feedback is below an acceptable 
level or who are on performance 
counselling.

Malus and clawback
The Board and the Committee shall 
have the right in their discretion to:

–  deny, in whole or in part, the entitle-
ment of an individual to the STV 
payout in case an individual has 
acted in breach of Ericsson’s Code 
of Business Ethics,

–  claim repayment in whole or in part 

the STV paid in case an individual has 
acted in breach of Ericsson’s Code of 
Business Ethics.

–  to reclaim STV paid to an individual 
on incorrect grounds such as restate-
ment of financial results due to 
incorrect financial reporting, non-
compliance with a financial reporting 
requirement etc.

Financial report 202022

Board of Directors’ report

Element and purpose

Operation

Opportunity 

Performance measures

Pension
Contributions paid towards retirement 
fund.

Purpose:

–  attract and retain the executive talent 

required to implement Ericsson’s 
strategy,

–  facilitate planning for retirement by 
way of providing competitive retire-
ment arrangements in line with local 
market practices.

The operation of the pension plan 
shall follow competitive practice in the 
individual’s home country and may 
contain various supplementary plans 
in addition to any national system for 
social security.

Pension plans should be defined con-
tribution plans unless the individual 
 concerned is subject to defined benefit 
pension plan under mandatory collective 
agreement provisions or mandatory 
local regulations.

In some special circumstances where 
individuals cannot participate in the 
local pension plans of their home 
countries of employment:

–  cash equivalent to pension may be 
provided as a taxable benefit, or

–  contributions may be made to an 

international pension fund on behalf 
of the individual on a cost-neutral 
basis.

Other benefits
Additional tangible or intangible 
 compensation paid annually which do 
not fall under fixed salary, short-term 
and long-term variable compensation 
or pension.

Purpose:

–  attract and retain the executive talent 

required to implement Ericsson’s 
strategy,

–  deliver part of the annual compen-

sation in a predictable format.

Benefits offered shall take into account 
the competitive practices in the 
individual’s country of employment and 
should be in line with what is offered 
to other senior employees in the same 
country and may evolve year on year.

Benefits may for example include 
company phones, company cars, 
medical and other insurance benefits, 
tax support, travel, Company gifts and 
any international relocation and/or 
commuting benefits if the individual is 
required to relocate and/or commute 
internationally to execute the require-
ments of the role.

None

None

Since 2011, members of Group 
 Management in Sweden participate 
in the defined contribution plan (ITP1) 
which applies for the wider workforce in 
 Sweden. The pension contribution for 
ITP1 is capped at 30% of pensionable 
salary which includes fixed salary and 
STV paid in cash.

According to the local collective 
bargaining agreement in Sweden, the 
members of Group Management are 
also entitled to an additional pension 
contribution for part-time retirement 
for which the cap is determined during 
the union negotiations for all the local 
employees.

Members of Group Management 
employed outside of Sweden may 
participate in the local market competi-
tive pension arrangements that apply 
in their home countries in line with what 
is offered to other employees in the 
same country.

In all cases the annual pension 
contributions shall be capped at 70% of 
annual fixed salary.3)

Benefit opportunities shall be set in line 
with competitive market practices and 
shall reflect what is offered to other 
senior employees in the individual’s 
country of employment.

The levels of benefits provided may 
vary year on year depending on the 
cost of the provision of benefits to the 
Company.

Other benefits shall be capped at 10% 
of annual fixed salary for members of 
Group Management located in Sweden.

Additional benefits and allowances for 
members of Group Management who 
are commuters into Sweden or who 
are on long-term assignment (“LTA”) 
in countries other than their home 
countries of employment, shall be 
determined in line with the Company’s 
international mobility policy which 
may include (but is not limited to) 
commuting or relocation costs; cost of 
living adjustment, housing, home travel 
or education allowance; tax and social 
security equalization assistance.

1) For most of the current members of Group Management, the current STV target opportunity is below 50% of the annual fixed salary.
2) At present the President & CEO does not participate in STV. The Board has the mandate to decide to include the President and CEO in STV in the future. In doing so the Board shall:
  –  determine the STV opportunity for the President and CEO within the ranges mentioned above and in line with the external market practices of the country of employment, keeping  

the STV opportunity of the other members of Group Management under consideration,

  –  reduce the LTV opportunity in relation to the STV opportunity, keeping the total target cash compensation consisting of fixed salary, STV and LTV unchanged.

 Should the Board decide to introduce STV for the President and CEO, the details will be disclosed in the Remuneration Report for the relevant year.

3) Since most of the current members of Group Management are currently under ITP1 coverage, their pension contributions are currently capped at 30% of pensionable salary and the  

additional pension contribution for part-time retirement mandated by the local collective bargaining agreement in Sweden.

Financial report 2020Board of Directors’ report

23

Alignment of short-term variable com-
pensation with the Company’s strategy 
and  criteria for payment
These Guidelines for Remuneration to Group 
Management have been developed to support 
alignment of Ericsson’s business strategy 
and long-term interests of members of Group 
Management with that of shareholders, in 
particular:
 – The targets for the STV shall be set each 

year either by the Board or the Committee 
as appropriate for the members of the Group 
Management. In determining the targets, 
the Board and the Committee shall take into 
account Ericsson’s focused business strategy, 
which is built on technology leadership, 
product-led solutions and global scale, along 
with internal annual and long-term business 
plans. Therefore, all members of Group 
Management shall have one or more Group 
financial targets derived from the long-term 
financial targets which amount to at least 
40% of the target STV opportunity. At least 
75% of the target STV opportunity shall 
be linked to financial measures. The Board 
and the Committee, as applicable, may also 
choose to include other operational, strategic, 
employee engagement, customer satisfac-
tion or sustainability and corporate respon-
sibility or other lead indicator measures to 
support the delivery of the business plan. For 
certain roles such targets may be supple-
mented by targets for the relevant Business 
Area, Market Area or Group Function.

 – Maximum pay-out shall be achievable for 
truly outstanding performance and excep-
tional value creation.

 – At the end of the performance period for each 
STV cycle, the Board and the Committee shall 
assess performance versus the measures 
and determine the formula-based outcome 
using the financial information made public 
by the Company for the financial targets. The 
Board has the discretion to adjust targets 
and the subsequent outcome in the event 
that they cease to be relevant or stretching or 
to enhance shareholder value. Adjustments 
shall normally only occur in the event of a 
major change (e.g. an acquisition or divest-
ment) and shall be on the basis that the 
new target shall be no more or less difficult 
to achieve.

Consideration of remuneration offered  
to the Company’s employees
When developing these Guidelines, the Board 
and the Committee have considered the total 
remuneration and employment conditions of 
the Company’s employees by reviewing the 
application of Ericsson’s remuneration policy 
for the wider employee population to ensure 
consistency.

There is clear alignment in the remunera-
tion components for the members of Group 
Management and the Company’s employees 

in the way that remuneration policy is applied 
as well as the methods followed in determin-
ing fixed salaries, short-term and long-term 
variable compensation, pension and benefits, 
which are to be applied broadly and consistently 
throughout the Company. The targets under 
short-term variable compensation are similar 
and the performance measures under long-
term variable compensation program are the 
same for the members of Group Management 
and other eligible employees of the Company. 
However, the proportion of pay that is linked 
to performance is typically higher for Group 
Management in line with market practice.

Employment contracts and termination  
of employment
The members of Group Management are 
employed on permanent rolling contracts. 
The maximum mutual notice period is no more 
than 12 months. In case of termination by 
the employee, the employee has no right to 
severance pay.

the arbitrators and all of its own litigation costs 
(including attorney’s fees), except in the event 
the arbitration proceedings were initiated by the 
employee without reasonable cause.

Recruitment policy for new members of  
Group Management
In determining the remuneration of a new 
member of Group Management, the Board and 
the Committee shall take into consideration all 
relevant factors to ensure that arrangements 
are in the best interests of the Company and its 
shareholders. These factors include:
 – The role being taken on.
 – The level and type of remuneration opportu-

nity received at a previous employer.
 – The geography in which the candidate 

is being recruited from and whether any 
 relocation allowance is required.

 – The skills, experience and caliber of the 

candidate.

 – The circumstances of the candidate.
 – The current external market and salary 

In any case, the fixed salary paid during the 

practice.

notice period plus any severance pay payable 
will not together exceed an amount equivalent 
to the individual’s 24 months fixed salary.

The employee may be entitled to severance 

pay up until the agreed retirement age or, if a 
retirement age has not been agreed, until the 
month when the employee turns 65. In a case 
where the employee is entitled to severance 
pay from a date later than 12 months prior to 
retirement, the severance pay shall be reduced 
in proportion to the time remaining and cal-
culated only for the time as of the date when 
the employee’s employment ceases (i.e. the 
end of the period of notice) and until the time 
of retirement.

Severance pay shall be reduced by 50% of 
the remuneration or equivalent compensation 
the employee receives, or has become entitled 
to, from any other employer or from his/her own 
or other activities during the period that sever-
ance is paid to the employee by the Company.
The Company shall have the right to ter-
minate the employment contract and dismiss 
the employee with immediate effect, without 
giving any advance notice and entitlement 
to severance pay, if the employee commits a 
serious breach of his/her obligations towards 
the Company.

Normally disputes regarding employment 
agreements or any other agreements concern-
ing the employment of the members of Group 
Management, the way such agreements have 
been arrived at, interpreted or applied, as well as 
any other litigation proceedings from legal rela-
tions based on such agreements, shall be settled 
by arbitration by three arbitrators in accordance 
with the Rules of the Arbitration Institute of the 
Stockholm Chamber of Commerce. Irrespective 
of the outcome of any arbitral award, the 
Company may, in the relation between the 
parties, carry all fees and expenses charged by 

 – Internal relativities.

Additional arrangements
By way of exception, additional arrangements 
can be made when deemed appropriate and 
necessary to recruit or retain an individual. Such 
arrangement could be in the form of short-term 
or long-term variable compensation or fixed 
component and can be renewed, but each such 
arrangement shall be limited in time and shall 
not exceed a period of 36 months and twice the 
annual fixed salary that the individual would 
have received if no additional arrangements 
were made. In addition, if appropriate, different 
measures and targets may be applied to the 
new appointment’s incentives in the first year.
In addition, it may on a case by case basis 
be decided by the Board and the Committee 
respectively to compensate an individual 
for remuneration forfeited from a previous 
employer during recruitment. The Board and the 
Committee will consider on a case by case basis 
if all or some of the remuneration including 
incentives forfeited need to be ’bought-out’. If 
there is a buy-out of forfeited incentives, this 
will take into account relevant factors including 
the form they were granted (cash vs. shares), 
performance conditions attached to these 
awards and the time they would have vested/
paid. Generally, buy-out awards will be made on 
a comparable basis to those forfeited.

In the event of an internal candidate being 
promoted to Group Management, legacy terms 
and conditions may be honored, including 
 pension and benefit entitlements and any 
outstanding incentive awards. If a Group 
Management member is appointed following a 
merger or acquisition with/of another company, 
legacy terms and conditions may also be 
 honored for a maximum period of 36 months.

Financial report 202024

Board of Directors’ report

Board of Directors’ discretions
The Board upon recommendation from the 
Committee may in a specific case decide to 
temporarily deviate from these Guidelines in 
whole or in part based on its full discretion in 
unusual circumstances such as:
 – upon change of the President and CEO in 

accordance with recruitment policy for new 
members of Group Management,

 – upon material changes in the Company struc-
ture, organization, ownership and business 
(for example takeover, acquisition, merger, 
demerger etc.) which may require adjust-
ments in STV and LTV or other elements to 
ensure continuity of Group Management, and 
 – in any other circumstances, provided that the 
deviation is required to serve the long-term 
interests and sustainability of the Company 
or to assure its financial viability.

The Committee is responsible for preparing 
matters for resolution by the Board, and this 
includes matters relating to deviations from 
these Guidelines. Any such deviation will be 
disclosed in the Remuneration Report for the 
relevant year.

Financial report 2020Board of Directors’ report

25

Board assurance
The Board of Directors and the President 
declare that the consolidated financial state-
ments have been prepared in accordance 
with IFRS, as issued by the IASB and adopted 
by the EU, and give a fair view of the Group’s 
financial position and results of operations. 

The financial statements of the Parent 
Company have been prepared in accordance 
with generally accepted accounting principles 
in Sweden and give a fair view of the Parent 
Company’s financial position and results of 
operations. The Board of Directors’ Report for 
the Ericsson Group and the Parent Company 

provides a fair view of the development of the 
Group’s and the Parent Company’s operations, 
financial position and results of operations 
and describes material risks and uncertainties 
facing the Parent Company and the compa-
nies included in the Group.

Stockholm, March 3, 2021

Telefonaktiebolaget LM Ericsson (publ)
Org. no. 556016-0680

Ronnie Leten
Chair of the Board

Helena Stjernholm
Deputy Chair of the Board

Jacob Wallenberg
Deputy Chair of the Board

Jon Fredrik Baksaas
Member of the Board

Jan Carlson
Member of the Board

Nora Denzel
Member of the Board

Börje Ekholm 
President, CEO and  
Member of the Board

Eric A. Elzvik
Member of the Board

Kurt Jofs
Member of the Board

Kristin S. Rinne
Member of the Board

Torbjörn Nyman
Member of the Board

Kjell-Åke Soting
Member of the Board

Roger Svensson
Member of the Board

Our audit report has been submitted on March 3, 2021

Deloitte AB

Thomas Strömberg
Authorized Public Accountant

Financial report 202026

Consolidated financial statements with notes

Contents

Consolidated financial statements

27

27

28

29

30

Consolidated income statement 

Consolidated statement of comprehensive 
income (loss) 

Consolidated balance sheet 

Consolidated statement of cash flows 

Consolidated statement of changes in equity 

Notes to the consolidated financial statements

33

33

40

43

43

46

46

46

A

A1

A2

B

B1

B2

B3

B4

Basis of presentation
Significant accounting policies 

Critical accounting estimates  
and judgments

Business and operations
Segment information 

Net sales 

Expenses by nature 

Other operating income and 
expenses 

46

46

47

47

47

47

47

49

50

51

51

52

52

52

53

53

54

55

B5

B6

B7

B8

B9

C

C1

C2

C3

D

D1

D2

D3

D4

E

E1

E2

E3

Inventories 

Customer contract related 
 balances

Other current receivables

Trade payables

Other current liabilities

Long-term assets
Intangible assets 

Property, plant and equipment 

Leases 

Obligations
Provisions 

Contingent liabilities 

Assets pledged as collateral 

Contractual obligations 

Group structure
Equity

Business combinations 

Associated companies

56

56

61

61

62

63

63

67

69

74

75

75

76

76

77

77

F

F1

F2

F3

F4

G

G1

G2

G3

G4

H

H1

H2

H3

H4

H5

Financial instruments
Financial risk management

Financial income and expenses 

Financial assets, non-current

Interest-bearing liabilities 

Employee related
Post-employment benefits 

Information regarding members  
of the Board of Directors and 
Group management

Share-based compensation

Employee information

Other
Taxes 

Earnings per share 

Statement of cash flows 

Related party transactions 

Fees to auditors

Financial report 2020Consolidated financial statement

Consolidated financial statements with notes

27

Consolidated income statement

January–December, SEK million

Net sales
Cost of sales

Gross income

Research and development expenses
Selling and administrative expenses
Impairment losses on trade receivables

Operating expenses

Other operating income
Other operating expenses
Share in earnings of joint ventures and associated companies

Operating income

Financial income and expenses, net

Income after financial items (loss)

Income tax

Net income (loss)

Net income (loss) attributable to:
Owners of the Parent Company
Non-controlling interests

Other information

Notes

 B1, B2 

 F1

 B4 
 B4 
 B1, E3 

 B1 

 F2 

 H1 

Average number of shares, basic (million)
Earnings (loss) per share attributable to owners of the Parent Company, basic (SEK) 1)
Earnings (loss) per share attributable to owners of the Parent Company, diluted (SEK) 1)

 H2 
 H2 
 H2 

1)  Based on Net income (loss) attributable to owners of the Parent Company.

Consolidated statement of comprehensive income (loss)

January–December, SEK million

Net income (loss)

Other comprehensive income (loss)
Items that will not be reclassified to profit or loss
Remeasurements of defined benefits pension plans including asset ceiling
Revaluation of borrowings due to change in credit risk
Tax on items that will not be reclassified to profit or loss

Items that have been or may be reclassified to profit or loss
Cash flow hedge reserve

Gains/losses arising during the period
Reclassification adjustments on gains/losses included in profit or loss

Translation reserves

Changes in translation reserves

Reclassification to profit and loss

Share of other comprehensive income of JV and associated companies
Tax on items that have been or may be reclassified to profit or loss

Other comprehensive income (loss), net of tax

Total comprehensive income (loss)

Total comprehensive income (loss) attributable to:

Owners of the Parent Company
Non-controlling interests

2020

232,390  
–138,666  

93,724  

–39,714  
–26,684  
118  

–66,280  

1,161  
–499  
–298  

27,808  

–596  

27,212  

–9,589  

17,623  

17,483
140

3,323
5.26
5.26

2020

17,623

–4,618
99
880

136
281

–5,376  

124  
–81  
–86  

–8,641  

8,982  

8,787
195

2019

227,216  
–142,392  

84,824  

–38,815  
–26,137  
737  

–64,215  

2,350  
–12,060  
–335  

10,564  

–1,802  

8,762  

–6,922  

1,840  

2,223
–383

3,306
0.67
0.67

2018

210,838
–142,638

68,200

–38,909
–27,519
–420

–66,848

497
–665
58

1,242

–2,705

–1,463

–4,813

–6,276

–6,530
254

3,291
–1.98
–1.98

2019

1,840

2018

–6,276

–6,182
–651
1,363

–290
–

1,925  

54  
131  
60  

–3,590  

–1,750  

–1,403
–347

–2,453
207
285

–
–

2,011

36
14
–

100

–6,176

–6,470
294

Financial report 2020 
 
 
 
28

Consolidated financial statements with notes

Consolidated balance sheet

SEK million 

Assets
Non-current assets
Intangible assets

Capitalized development expenses
Goodwill
Intellectual property rights, brands and other intangible assets

Property, plant and equipment

Right-of-use assets

Financial assets

Equity in joint ventures and associated companies
Other investments in shares and participations
Customer finance, non-current
Interest-bearing securities, non-current
Other financial assets, non-current

Deferred tax assets

Current assets
Inventories
Contract assets
Trade receivables
Customer finance, current
Other current receivables
Interest-bearing securities, current
Cash and cash equivalents

Total assets

Equity and liabilities
Equity
Capital stock
Additional paid in capital
Other reserves
Retained earnings
Equity attributable to owners of the Parent Company

Non-controlling interests

Non-current liabilities
Post-employment benefits
Provisions, non-current
Deferred tax liabilities
Borrowings, non-current
Lease liabilities, non-current
Other non-current liabilities

Current liabilities
Provisions, current
Borrowings, current
Lease liabilities, current
Contract liabilities
Trade payables
Other current liabilities

Total equity and liabilities

Notes

 C1 

 C2 

 C3 

 E3 
 F3 
 B6, F1 
 F1, F3 
 F3 
 H1 

 B5 
 B6, F1 
 B6, F1 
 B6, F1 
 B7 
 F1 
 H3 

 E1 
 E1 
 E1 
 E1 
 E1 

 E1 

 G1 
 D1 
 H1 
 F4 
 C3 

 D1 
 F4 
 C3 
 B6 
 B8 
 B9 

Dec 31 
 2020

Dec 31 
 2019

Dec 31 
 2018

 3,857 
 34,945 
 4,805 

 13,383 

 7,980 

 1,274 
 1,519 
 1,221 
 21,613 
 4,842 
 26,296 

4,040
31,200
2,491

13,850

8,487

1,565
1,432
2,262
20,354
5,614
31,174

4,237
30,035
3,474

12,849

–

611
1,515
1,180
23,982
6,559
23,152

 121,735 

122,469

107,594

28,097  
11,273  
42,063  
1,916  
16,014  
6,820  
43,612  

149,795  

271,530  

16,672  
24,731  
–2,689  
47,960  
86,674  

–1,497  

85,177  

37,353  
2,886  
1,089  
22,218  
7,104  
1,383  

72,033  

7,580  
7,942  
2,196  
26,440  
31,988  
38,174  

114,320  

271,530  

30,863  
12,171  
43,069  
1,494  
14,479  
6,759  
45,079  

153,914  

276,383  

16,672  
24,731  
2,292  
38,864  
82,559  

–681  

81,878  

35,817  
2,679  
1,224  
28,257  
7,595  
2,114  

77,686  

8,244  
9,439  
2,287  
29,041  
30,403  
37,405  

116,819  

276,383  

29,255
13,178
51,172
1,704
20,844
6,625
38,389

161,167

268,761

16,672
24,731
965
44,610
86,978

792

87,770

28,720
5,471
670
30,870
–
4,346

70,077

10,537
2,255
–
29,348
29,883
38,891

110,914

268,761

Financial report 2020 
 
 
 
 
Consolidated financial statements with notes

29

Notes

 H3 

 C2 

 H3, E2 
 H3, E2 
 C1 

 F4 
 F4 

 F4 

 H3 

2020

2019

2018

17,623  
14,915  

32,538  

384  
370  
–3,185  
4,303  
–2,669  
–560  
–2,248  

–3,605  

28,933  

–4,493  
254  
–9,657  
59  
–817  
801  
–1,348  

–15,201  

4,400  
–8,643  
163  
–5,996  
–2,417  
1  

–12,492  

–2,707  

–1,467  

45,079  

43,612  

1,840  
12,226  

14,066  

261  
–858  
10,995  
–372  
–3,729  
–1,579  
–1,911  

2,807  

16,873  

–5,118  
744  
–1,753  
248  
–1,545  
–331  
4,214  

–3,541  

4,851  
–4,476  
197  
–4,450  
–2,990  
–32  

–6,900  

258  

6,690  

38,389  

45,079  

–6,276
7,830

1,554

–4,807
1,085
–2,047
2,436
6,696
–808
5,233

7,788

9,342

–3,975
334
–1,618
333
–925
–523
2,242

–4,132

911
–1,748
107
–3,425
–
78

–4,077

1,372

2,505

35,884

38,389

Consolidated statement of cash flows

January–December, SEK million

Operating activities
Net income (loss)
Adjustments to reconcile net income to cash

Changes in operating net assets
Inventories
Customer finance, current and non-current
Trade receivables and contract assets
Trade payables
Provisions and post-employment benefits
Contract liabilities
Other operating assets and liabilities, net

Cash flow from operating activities

Investing activities
Investments in property, plant and equipment
Sales of property, plant and equipment
Acquisitions of subsidiaries and other operations
Divestments of subsidiaries and other operations
Product development
Other investing activities
Interest-bearing securities

Cash flow from investing activities

Financing activities
Proceeds from issuance of borrowings
Repayment of borrowings
Sale of own shares
Dividends paid
Repayment of lease liabilities
Other financing activities

Cash flow from financing activities

Effect of exchange rate changes on cash

Net change in cash and cash equivalents

Cash and cash equivalents, beginning of period

Cash and cash equivalents, end of period

Financial report 2020 
 
 
30

Consolidated financial statements with notes

Consolidated statement of changes in equity

Equity and Other comprehensive income (loss) 2020 

SEK million

January 1, 2020

Net income (loss)

Other comprehensive income (loss)

Items that will not be reclassified to profit or loss
Remeasurements related to post-employment benefits
Revaluation of borrowings due to change in credit risk
Tax on items that will not be reclassified to profit or loss

Items that have been or may be reclassified  
to profit or loss
Cash flow hedge reserve

Gains/losses arising during the period
Reclassification to profit and loss

Translation reserves 1)

Changes in translation reserves
Reclassification to profit and loss

Share of other comprehensive income of JV  
and  associated companies
Tax on items that have been or may be reclassified  
to profit or loss

Other comprehensive income (loss), net of tax

Total comprehensive income (loss)

Transactions with owners
Sale of own shares
Long-term variable compensation plans
Dividends paid 2)

December 31, 2020

Capital 
 stock

16,672  

–  

Additional 
paid in  
capital

24,731  

–  

Other 
reserves

2,292  

–  

Retained 
 earnings 

Stockholders’ 
equity

Non-controlling 
interests

38,864  

17,483  

82,559  

17,483  

–681  

140  

Total equity

81,878

17,623

–  
–  
–  

–  
–  

–  
–  

–  

–  

–  

–  

–  
–  
–  

–  
–  
–  

–  
–  

–  
–  

–  

–  

–  

–  

–  
–  
–  

–  
99  
–20  

–4,614  
–  
899  

–4,614  
99  
879  

–4  
–  
1  

–4,618
99
880

136  
281  

–5,434  
124  

–81  

–86  

–4,981  

–4,981  

–  
–  
–  

–  
–  

–  
–  

–  

–  

–3,715  

13,768  

163  
150  
–4,985  

47,960  

136  
281  

–5,434  
124  

–81  

–86  

–8,696  

8,787  

163  
150  
–4,985  

86,674  

–  
–  

58  
–  

–  

–  

55  

195  

–  
–  
–1,011  

–1,497  

136
281

–5,376
124

–81

–86

–8,641

8,982

163
150
–5,996

85,177

1) Changes in cumulative translation adjustments include changes regarding revaluation of goodwill in local currency of SEK –3,359 million (SEK 966 million in 2019 and SEK 1,584 million in 2018), and realized 

gain/losses net from sold/liquidated companies, SEK 124 million (SEK 54 million in 2019 and SEK 36 million in 2018).

2) Dividends paid per share amounted to SEK 1.50 (SEK 1.00 in 2019 and SEK 1.00 in 2018).

16,672  

24,731  

–2,689  

Financial report 2020Consolidated financial statements with notes

31

Other 
reserves

Retained 
 earnings 

Stockholders’ 
equity

Non-controlling 
interests

Total equity

Equity and Other comprehensive income (loss) 2019 

SEK million

January 1, 2019
Opening balance adjustment due to IFRS 16

January 1, 2019, adjusted

Net income (loss)

Other comprehensive income (loss)

Items that will not be reclassified to profit or loss
Remeasurements related to post-employment benefits
Revaluation of borrowings due to change in credit risk
Tax on items that will not be reclassified to profit or loss

Items that have been or may be reclassified  
to profit or loss
Cash flow hedge reserve

Gains/losses arising during the period

Translation reserves

Changes in translation reserves
Reclassification to profit and loss

Share of other comprehensive income of JV  
and  associated companies
Tax on items that have been or may be reclassified  
to profit or loss

Other comprehensive income (loss), net of tax

Total comprehensive income (loss)

Transactions with owners
Sale of own shares
Long-term variable compensation plans
Dividends paid
Transactions with non-controlling interests

December 31, 2019

Capital 
 stock

16,672  
–  

Additional 
paid in  
capital

24,731  
–  

16,672  

24,731  

–  

–  

–  
–  
–  

–  

–  
–  

–  

–  

–  

–  

–  
–  
–  
–  

–  
–  
–  

–  

–  
–  

–  

–  

–  

–  

–  
–  
–  
–  

965  
–  

965  

–  

–  
–651  
134  

–290  

1,889  
54  

131  

60  

1,327  

1,327  

–  
–  
–  
–  

16,672  

24,731  

2,292  

44,610  
–249  

44,361  

2,223  

86,978  
–249  

86,729  

2,223  

792  
–  

792  

–383  

87,770
–249

87,521

1,840

–6,182  
–  
1,229  

–6,182  
–651  
1,363  

–  
–  
–  

–6,182
–651
1,363

–  

–  
–  

–  

–  

–4,953  

–2,730  

197  
377  
–3,301  
–40  

38,864  

–290  

1,889  
54  

131  

60  

–3,626  

–1,403  

197  
377  
–3,301  
–40  

82,559  

–  

–290

36  
–  

–  

–  

36  

–347  

–  
–  
–1,149  
23  

–681  

1,925
54

131

60

–3,590

–1,750

197
377
–4,450
–17

81,878

Financial report 2020 
 
 
 
 
 
 
 
 
 
 
 
 
32

Consolidated financial statements with notes

Equity and Other comprehensive income (loss) 2018 

SEK million

January 1, 2018
Opening balance adjustment due to IFRS 9

January 1, 2018, adjusted

Net income (loss)

Other comprehensive income (loss)

Items that will not be reclassified to profit or loss
Remeasurements related to post-employment benefits
Revaluation of borrowings due to change in credit risk
Tax on items that will not be reclassified to profit or loss

Items that have been or may be reclassified  
to profit or loss
Translation reserves

Changes in translation reserves
Reclassification to profit and loss

Share of other comprehensive income of JV  
and  associated companies

Other comprehensive income (loss), net of tax

Total comprehensive income (loss)

Transactions with owners
Sale of own shares
Long-term variable compensation plans
Dividends paid
Transactions with non-controlling interests

December 31, 2018

Capital 
 stock

16,672  
–  

Additional 
paid in  
capital

24,731  
–  

Other 
reserves

–334  
–888  

16,672  

24,731  

–1,222  

–  

–  

–  

Retained 
 earnings 

Stockholders’ 
equity

Non-controlling 
interests

Total equity

55,866  
–95  

55,771  

–6,530  

96,935  
–983  

95,952  

–6,530  

636  
–  

636  

254  

97,571
–983

96,588

–6,276

–  
–  
–  

–  
–  

–  

–  

–   

–  
–  
–  
–  

–  
–  
–  

–  
–  

–  

–  

 –  

–  
–  
–  
–  

–  
207  
–44  

–2,457  
–  
330  

–2,457  
207  
286  

4  
–  
–1  

–2,453
207
285

1,974  
36  

14  

2,187  

2,187  

–  
–  
–  
–  

–  
–  

–  

–2,127  

–8,657  

107  
677  
–3,287  
–1  

44,610  

1,974  
36  

14  

60  

–6,470  

107  
677  
–3,287  
–1  

86,978  

37  
–  

–  

40  

294  

–  
–  
–138  
–  

792  

2,011
36

14

100

–6,176

107
677
–3,425
–1

87,770

16,672  

24,731  

965  

Financial report 2020 
Notes to the consolidated financial statements

Notes to the consolidated financial statements

33

Section A – Basis of presentation
A1   Significant accounting policies

Basis of presentation

Introduction
The consolidated financial statements comprise Telefonaktiebolaget LM 
Ericsson, the Parent Company, and its subsidiaries (“the Company”) and 
the Company’s interests in joint ventures and associated companies. The 
Parent Company is domiciled in Sweden at Torshamnsgatan 21,  
SE-164 83 Stockholm.

The consolidated financial statements for the year ended December 
31, 2020 have been prepared in accordance with International Financial 
Reporting Standards (IFRS) as endorsed by the EU and RFR 1 “Additional rules 
for Group Accounting,” related interpretations issued by the Swedish Financial 
Reporting Board (Rådet för Finansiell Rapportering), and the Swedish Annual 
Accounts Act. For the financial reporting of 2020, the Company has applied 
IFRS as issued by the IASB (IFRS effective as per December 31, 2020). There 
is no difference between IFRS effective as per December 31, 2020, and IFRS 
as endorsed by the EU, nor is RFR 1 related interpretations issued by the 
Swedish Financial Reporting Board (Rådet för Finansiell Rapportering) or the 
Swedish Annual Accounts Act in conflict with IFRS, for all periods presented.
The financial statements were approved by the Board of Directors on 

March 3, 2021. The financial statements are subject to approval by the Annual 
General Meeting of shareholders.

For disclosure about new standards and amendments applied as from 

January 1, 2020, can be found in the end of the note.

The preparations for the adoption of new standards and interpretations not 

adopted 2020 are disclosed at the end of this note, see subheading Other.

Basis of presentation
The financial statements are presented in millions of Swedish Krona (SEK). 
They are prepared on a going concern and historical cost basis, except for 
certain financial assets and liabilities that are stated at fair value: financial 
instruments classified as fair value through profit and loss (FVTPL), financial 
instruments classified as fair value through other comprehensive income 
(FVOCI) and plan assets related to defined benefit pension plans. Assets 
acquired under business combinations are fair valued at initial recognition. 
Financial information in the consolidated income statement, the consolidated 
statement of comprehensive income, the consolidated statement of cash flows 
and the consolidated statement of changes in equity with related notes are 
presented with two comparison years. For the consolidated balance sheet, 
financial information with related notes is presented with two comparison 
years.

Basis of consolidation and composition of the Group
The consolidated financial statements are prepared in accordance with the 
purchase method. Accordingly, consolidated stockholders’ equity includes 
equity in subsidiaries, joint ventures and associated companies earned only 
after their acquisition.

Subsidiaries are all companies for which Telefonaktiebolaget LM 
Ericsson, directly or indirectly, is the parent. To be classified as a parent, 
Telefonaktiebolaget LM Ericsson, directly or indirectly, must control another 
company which requires that the Parent Company has power over that other 
company, is exposed to variable returns from its involvement and has the 
ability to use its power over that other company. The financial statements of 
subsidiaries are included in the consolidated financial statements from the 
date that control commences until the date that such control ceases.

Intra-group balances and any unrealized income and expense arising from 

intra-group transactions are fully eliminated in preparing the consolidated 
financial statements. Unrealized losses are eliminated in the same way as 
unrealized gains, but only to the extent that there is no evidence of impairment.
The Company is composed of a parent company, Telefonaktiebolaget LM 

Ericsson, with generally fully-owned subsidiaries in many countries of the 
world. The largest operating subsidiaries are the fully-owned telecom vendor 
companies Ericsson AB, incorporated in Sweden and Ericsson Inc., incorpo-
rated in the US.

Foreign currency remeasurement and translation
Items included in the financial statements of each entity of the Company are 
measured using the currency of the primary economic environment in which 
the entity operates (“the functional currency”). The consolidated financial 
statements are presented in Swedish Krona (SEK), which is the Parent 
Company’s functional and presentation currency. 

Transactions and balances
Foreign currency transactions are translated into the functional currency using 
the exchange rates prevailing at the dates of each respective transactions. 
Foreign exchange gains and losses resulting from the settlement of such 
transactions and from the translation at period-end exchange rates of mon-
etary assets and liabilities denominated in foreign currencies are recognized in 
the income statement.

Changes in the fair value of monetary securities denominated in foreign 
currency classified as fair value through other comprehensive income (FVOCI) 
are allocated between translation differences resulting from changes in the 
amortized cost of the security and other changes in the carrying amount of 
the security. Translation differences related to changes in the amortized cost 
are recognized in profit or loss, and other changes in the carrying amount are 
recognized in Other Comprehensive Income (OCI).

Translation differences on monetary financial assets and liabilities are 

reported as part of the fair value gain or loss. 

Foreign exchange effect is presented as a net item within Financial income 
and expenses, reported separately from other financial income and expenses 
items as this reflects the way the Company manages its foreign exchange risks 
on a net basis.

Group companies
The results and financial position of all the group entities that have a func-
tional currency different from the presentation currency are translated into the 
presentation currency as follows:

Assets and liabilities for each balance sheet presented are translated at the 

closing rate at the date of that balance sheet.

Period income and expenses for each income statement are translated at 

period average exchange rates.

All resulting net exchange differences are recognized as a separate compo-

nent of Other comprehensive income (OCI).

On consolidation, exchange differences arising from the translation of the 

net investment in foreign operations, and of borrowings and other currency 
instruments designated as hedges of such investments, are accounted for in 
OCI. When a foreign operation is disposed of or sold, exchange differences that 
were recorded in OCI are recognized in the income statement as part of the 
gain or loss on sale.

Goodwill and fair value adjustments arising on the acquisition of a foreign 

entity are treated as assets and liabilities of the foreign entity and are 
 translated at the closing rate.

Financial report 202034

Notes to the consolidated financial statements

Note A1, cont.

The Company is continuously monitoring the economies with high infla-
tion, the risk of hyperinflation and potential impact on the Company. There is 
no significant impact due to any currency translation of a hyper-inflationary 
economy.

Business and operations
For further disclosure, see the notes under section B

Revenue recognition
IFRS 15, “Revenue from Contracts with Customers” is a principle-based model 
of recognizing revenue from customer contracts. It has a five-step model that 
requires revenue to be recognized when control over goods and services are 
transferred to the customer. 

The following paragraphs describes the types of contracts, when perfor-
mance obligations are satisfied, and the timing of revenue recognition. They 
also describe the normal payment terms associated with such contracts and 
the resulting impact on the balance sheet over the duration of the contracts. 
The vast majority of Ericsson’s business is for the sale of standard products and 
services.

Standard products and services
Products and services are classified as standard solutions if they do not require 
significant installation and integration services to be delivered. Installation and 
integration services are generally completed within a short period of time, from 
the delivery of the related products. These products and services are viewed 
as separate distinct performance obligations. This type of customer contract is 
usually signed as a frame agreement and the customer issues individual pur-
chase orders to commit to purchases of products and services over the duration 
of the agreement. 

 Revenue for standard products is recognized when control over the equip-
ment is transferred to the customer at a point in time. This assessment shall be 
viewed from a customer’s perspective considering indicators such as transfer 
of titles and risks, customer acceptance, physical possession, and billing 
rights. For hardware sales, transfer of control is usually deemed to occur when 
the equipment arrives at the customer site and for software sales, when the 
licenses are made available to the customer. Software licenses may be pro-
vided to the customer at a point in time, activated or ready to be activated by 
the customer at a later stage, therefore revenue is recognized when customer 
obtains control of the software. Contractual terms vary, therefore judgment 
will be applied when assessing the indicators of transfer of control for both 
hardware and software sales. Software licenses are also sold on a when-and-if 
available basis or delivered to the customer network over a period of time. In 
such cases, the customer is billed on a subscription basis or based on usage, 
and revenue is recognized over time. Revenue for installation and integration 
services is recognized upon completion of the service. Costs incurred in deliver-
ing standard products and services are recognized as costs of sales when 
the related revenue is recognized in the Income statement. Costs incurred 
relating to performance obligations not yet fully delivered are recognized 
as Inventories.

Transaction prices under these contracts are usually fixed, and mostly billed 

upon delivery of the hardware or software, or completion of installation ser-
vices. A proportion of the transaction price may be billed upon formal accept-
ance of the related installation services, which will result in a contract asset 
for the proportion of the transaction price that is not yet billed. Amounts billed 
are normally subject to payments terms within 60 days from invoice date. 
Customer finance agreements may be agreed separately with some customers 
where payment terms exceed 179 days. 

Revenue for recurring services such as customer support and managed 
services is recognized as the services are delivered, generally pro-rata over 
time. Costs incurred in delivering recurring services are recognized as cost 
of sales as they are incurred. Transaction prices under these contracts are 
billed over time, often on a quarterly basis. Transaction price for managed 
services contract may include variable consideration that is estimated based 
on performance and prior experience with the customer. Amounts billed are 
normally subject to payments terms within 60 days from invoice date. Contract 
liabilities or receivables may arise depending on whether the quarterly billing is 
in advance or in arrears. Contracts for standard products and services apply to 
business in all segments.

Customized solution
Some products and services are sold together as part of a customized solution 
to the customer. This type of contract requires significant installation and 
integration services to be delivered within the solution, normally over a period 
of more than one year. These products and services are viewed together as a 
combined performance obligation. This type of contract is usually sold as a 
firm contract in which the scope of the solution and obligations of both parties 
are clearly defined for the duration of the contract. Customized solution does 
not have any alternative use to the Company as it cannot be sold to or used by 
other customers.

Revenue for the combined performance obligation shall be recognized over 
time if progress of completion can be reliably measured and enforceable right 
to payment exists over the duration of the contract. The progress of completion 
is estimated by reference to the output delivered such as achievement of con-
tract milestones and customer acceptance. This method determines revenue 
milestones over the duration of the contract, and it is considered appropriate 
as it reflects the nature of the customized solution and how integration service 
is delivered in these projects. If the criteria above are not met, then all revenue 
shall be recognized upon the completion of the customized solution, when 
final acceptance is provided by the customer. Costs incurred in delivering 
customized solutions are recognized as costs of sales when the related rev-
enue milestone is recognized in the Income statement. Costs incurred relating 
to future revenue milestones are recognized as Inventories and assessed for 
recoverability on a regular basis.

Transaction price under these contracts is usually a fixed fee, split into a 
number of progress payments or billing milestones as defined in the contract. 
In most cases, revenue recognized is limited to the progress payments or 
unconditional billing milestones over the duration of the contract, therefore no 
contract asset or contract liability arises on these contracts. In some contracts, 
revenue may be recognized in advance of billing milestones if enforceable 
payment rights exist at all times over the contract duration. This will result in an 
unbilled receivable balance until billing milestones are reached. Amounts billed 
are normally subject to payments terms within 60 days from invoice date. 
Customer finance agreements may be agreed separately with some customers 
where payment terms exceed 179 days.

Contract for customized solution applies to the Business Support Systems 

(BSS) business within the segment Digital Services.

Intellectual Property Rights (IPR)
This type of contract relates to the patent and licensing business. The 
Company has assessed that the nature of its IPR contracts is such that they 
provide customers a license with the right to access the Company intellectual 
properties over time, therefore revenue shall be recognized over the duration of 
the contract. Royalty revenue based on sales or usage is recognized when the 
sales and usage occur.

The transaction price on these contracts is usually structured as a royalty fee 

based on sales or usage over the period, measured on a quarterly basis. This 
results in a receivable balance if the billing is performed the following quarter 
after measurement. Some contracts include lump sum amounts, payable either 
up front at commencement or on an annual basis. This results in a contract 
liability balance if payment is in advance of revenue, as revenue is recognized 
over time. Amounts billed are normally subject to payments terms within 
60 days from invoice date.

As described in note B1 “Segment Information”, revenue from IPR licensing 

contracts are allocated to the segments Networks and Digital Services.

Customer contract related balances
Trade receivables include amounts that have been billed in accordance with 
customer contract terms and amounts that the Company has an unconditional 
right to, with only passage of time before the amounts can be billed in accord-
ance with the customer contract terms.

Customer finance credits arise from credit terms exceeding 179 days in the 

customer contract or a separate financing agreement signed with the cus-
tomer. Customer finance is a class of financial assets that is managed sepa-
rately from receivables. See note F1 “Financial risk management,” for further 
information on credit risk management of trade receivables and  customer 
finance credits.

In accordance with IFRS 15, where significant financing is provided to the 
customer, revenue is adjusted to reflect the impact of the financing transaction. 

Financial report 2020Note A1, cont.

These transactions could arise from the customer finance credits above if the 
contracted interest rate is below the market rate or through implied financing 
transactions due to payment terms of more than one year from the date of 
transfer of control. The Company has elected to use the practical expedient 
not to adjust revenue for transactions with payment terms, measured from the 
date of transfer of control, of one year or less.

Contract asset is unbilled sales amount relating to performance obligation 

that has been satisfied under customer contract but is conditional on terms 
other than only the passage of time before payment of the consideration is due.
Contract liability relates to amounts that are paid by or due from custom-
ers for which performance obligations are unsatisfied or partially satisfied. 
Advances from customers are also included in the contract liability balance.

Segment reporting
An operating segment is a component of a company whose operating results 
are regularly reviewed by the Company’s chief operating decision maker, 
(CODM), to make decisions about resources to be allocated to the segment and 
assess its performance. The President and the CEO is defined as the CODM 
function in the Company.

The segment presentation, as per each segment, is based on the Company’s 

accounting policies as disclosed in this note.

The Company generally has one subsidiary for each jurisdiction and within 
each of the subsidiaries, each financial statement item is defined and allocated 
to each of the different segments.

The Company’s segment disclosure about geographical areas is based on 

the country in which transfer of risks and rewards occur.

For further information, see note B1 “Segment information.”

Inventories
Inventories are measured at the lower of cost or net realizable value on a 
first-in, first-out (FIFO) basis.

Risks of obsolescence have been measured by estimating market value 
based on future customer demand and changes in technology and customer 
acceptance of new products.

A significant part of Inventories is Contract work in progress (CWIP). 
Recognition and derecognition of CWIP relates to the Company’s revenue 
recognition principles meaning that costs incurred under a customer contract 
are initially recognized as CWIP (see Revenue recognition policy). When the 
related revenue is recognized, CWIP is derecognized and is instead recognized 
as Cost of sales.

In note A2, “Critical accounting estimates and judgments,” further disclosure 

is presented in relation to (i) key sources of estimation uncertainty and (ii) the 
decision made in relation to accounting policies applied.

Trade payables
See accounting policies under the subheading for Financial instruments and 
risk management.

Long-term assets
For further disclosure, see the notes under section C

Goodwill
As from the acquisition date, goodwill acquired in a business combination is 
allocated to each cash-generating unit (CGU) of the Company expected to 
benefit from the synergies of the combination.

An annual impairment test for the CGUs to which goodwill has been 

allocated is performed in the fourth quarter, or when there is an indication of 
impairment. An impairment loss is recognized if the carrying amount of an 
asset or its cash-generating unit exceeds its recoverable amount. The recover-
able amount is the higher of the value in use and the fair value less costs of 
disposal. In assessing value in use, the estimated future cash flows after tax 
are discounted to their present value using an after-tax discount rate that 
reflects current market assessments of the time value of money and the risks 
specific to the asset. Application of after-tax amounts in calculation, both in 
relation to cash flows and discount rate is applied due to that available models 
for calculating discount rate include a tax component. The effect of after-tax 
discount rate applied by the Company is not materially different from a dis-
counting based on before-tax future cash flows and before-tax discount rates, 

Notes to the consolidated financial statements

35

as required by IFRS. An impairment loss in respect of goodwill is not reversed. 
Write-downs of goodwill are reported under other operating expenses.

As a result of the application of IFRS 16 the impairment test has been 

modified to include also right-of-use assets in the carrying value but not lease 
liabilities.

Additional disclosure is required in relation to goodwill impairment testing: 
see note A2 “Critical accounting estimates and judgments” below and note C1 
“Intangible assets.”

Intangible assets other than goodwill
Intangible assets other than goodwill comprise intangible assets acquired 
through business combinations, such as patents, customer relations, 
trademarks and software, as well as capitalized development expenses and 
separately acquired intangible assets, mainly consisting of software. At initial 
recognition, acquired intangible assets related to business combinations are 
stated at fair value and capitalized development expenses and software are 
stated at cost. Subsequent to initial recognition, these intangible assets are 
stated at initially recognized amounts less accumulated amortization and any 
impairment. Amortization and any impairment losses are included in Research 
and development expenses, which mainly consists of capitalized development 
expenses and technology; in Selling and administrative expenses, which 
mainly consists of expenses relating to customer relations and brands; and in 
Cost of sales.

Costs incurred for development of products to be sold, leased, or otherwise 
marketed or intended for internal use are capitalized as from when technologi-
cal and economic feasibility has been established until the product is available 
for sale or use. Research and development expenses directly related to orders 
from customers are accounted for as a part of Cost of sales. Other research 
and development expenses are charged to income as incurred. Amortization 
of acquired intangible assets, such as patents, customer relations, trademarks, 
and software, is made according to the straight-line method over their esti-
mated useful lives, not exceeding ten years.

The Company has not recognized any intangible assets with indefinite 

useful life other than goodwill.

Impairment tests are performed whenever there is an indication of 

impairment. Tests are performed in the same way as for goodwill, see above. 
However, intangible assets not yet available for use are tested annually.

Corporate assets have been allocated to cash-generating units in relation 
to each unit’s proportion of total net sales. The amount related to corporate 
assets is not significant. Impairment losses recognized in prior periods are 
assessed at each reporting date for any indications that the loss has decreased 
or no longer exists.

In note A2, “Critical accounting estimates and judgments,” further disclosure 

is presented in relation to (i) key sources of estimation uncertainty and (ii) the 
decision made in relation to accounting policies applied.

Property, plant, and equipment
Property, plant, and equipment consist of real estate, machinery, servers and 
other technical assets, other equipment, tools and installation and construction 
in process. They are stated at cost less accumulated depreciation and any 
impairment losses.

Depreciation is charged to income statement, on a straight-line basis, over 

the estimated useful life of each component of an item of property, plant, 
and equipment, including buildings. Estimated useful lives are, in general, 
25–50 years for real estate and 3–10 years for machinery and equipment. 
Depreciation and any impairment charges are included in Cost of sales, 
Research and development or Selling and administrative expenses.

The Company recognizes in the carrying amount of an item of property, 
plant, and equipment the cost of replacing a component and derecognizes the 
residual value of the replaced component.

Impairment testing as well as recognition or reversal of impairment of 
property, plant and equipment is performed in the same manner as for intan-
gible assets other than goodwill, see description under “Intangible assets other 
than goodwill” above.

Gains and losses on disposals are determined by comparing the proceeds 

less cost to sell with the carrying amount and are recognized within Other 
operating income and expenses in the income statement.

Financial report 202036

Notes to the consolidated financial statements

Note A1, cont.

Leases
The main types of assets leased by the Company are, in the order of material-
ity, real estate, IT-equipment and vehicles. Vehicles are mainly used under 
service contracts. 

Leases when the Company is the lessee
The Company recognizes right-of-use assets and lease liabilities arising 
from all leases in the balance sheet, with exception of low value assets and 
short-term contracts. This model reflects that, at the start of a lease, the lessee 
always obtains the right to control an asset for a period of time and has an 
obligation to pay for that right. In the assessment of a lease contract the lease 
components are separated from non-lease components. The lease term is 
defined based on the contract lease term and when reasonably certain esti-
mated extension or termination options are included.

At commencement date the lease liabilities are measured at the present 
value of the lease payments not paid at the commencement date, discounted 
using the Company’s incremental borrowing rate. The incremental borrowing 
rate is calculated considering interest swap rates, the creditworthiness of the 
entity that signs the lease and an adjustment for the asset being collateralized. 
Lease payments included in the liability are fixed payments, variable payments 
depending on an index or rate and penalties for termination of contracts.

After the commencement date, the amount of lease liabilities is measured 

on an amortized cost basis using the effective interest method where the 
lease liabilities increase related to the accrued interest and decrease due to 
lease payments made. In addition, the lease liability is remeasured if there 
is a modification, a change in the lease term or a change in the future lease 
payments resulting from a change in an index or rate used to determine such 
lease payments.

At commencement date the right-of-use assets are measured at cost, which 

equals the amount of the initial measurement of lease liability adjusted for 
any lease payments made at or before the commencement date less any lease 
incentives received plus any initial direct costs and restoration costs. 

After commencement date the right-of-use assets are measured at cost 
less accumulated depreciation and impairment losses and adjusted for any 
remeasurements of the lease liabilities. The right-of-use asset is depreciated 
over the lease term straight-line. Impairment of right-of-use assets follows 
IAS 36. When there is impairment the asset value shall be written down to its 
recoverable amount.

The Company applies the recognition exemption for short-term leases and 
leases for which the underlying asset is of low value and recognizes the lease 
payments for those leases as an expense on a straight-line basis over the 
lease term. The interest expense on lease liabilities in the income statement 
is presented as a component of finance costs separate from the depreciation 
charges for right-of-use assets. In the statement of cash flows, cash payments 
related to the amortization of the lease liabilities are reported within financing 
activities. Interest payments, payments for short-term leases, low-value assets 
and variable lease expenses not included in the measurement of the lease 
liability are reported within operating activities. For more information regard-
ing leasing, see note C3 “Leases.”

Leases when the Company is the lessor
Leasing contracts with the Company as lessor are classified as finance leases 
when the majority of risks and rewards are transferred to the lessee, and oth-
erwise as operating leases. Under a finance lease, a receivable is recognized at 
an amount equal to the net investment in the lease and revenue is recognized 
in accordance with the revenue recognition principles. Under operating leases 
revenue as well as depreciation is recognized on a straight-line basis over the 
lease term. When the Company acts as a lessor it is mainly in relating to real 
estate sublease, financing and operating. 

 Accounting policies applied prior to 2019
Prior to 2019, IAS 17 was applied instead of IFRS 16. Comparative informa-
tion has not been restated. The following accounting policies apply to periods 
prior to 2019.

Leasing when the company was the lessee
Leases on terms in which the Company assumed substantially all the risks and 
rewards of ownership were classified as finance leases. Upon initial recogni-
tion, the leased asset was measured at an amount equal to the lower of its 

fair value and the present value of the minimum lease payments. Subsequent 
to initial recognition, the asset was accounted for in accordance with the 
accounting policy applicable to that type of asset, although the depreciation 
period did not exceed the lease term.

Other leases were operating leases, and the leased assets under such con-
tracts were not recognized on the balance sheet. Costs under operating leases 
were recognized in the income statement on a straight-line basis over the term 
of the lease. Lease incentives received were recognized as an integral part of 
the total lease expense, over the term of the lease.

Leasing when the Company was the lessor
Leasing contracts with the Company as lessor were classified as finance 
leases when the majority of risks and rewards were transferred to the lessee, 
and otherwise as operating leases. Under a finance lease, a receivable was 
recognized at an amount equal to the net investment in the lease and revenue 
was recognized in accordance with the revenue recognition principles. Under 
operating leases the equipment was recorded as property, plant and equip-
ment and revenue as well as depreciation was recognized on a straight-line 
basis over the lease term.

Obligations
For further disclosure, see the notes under section D

Provisions 
Provisions are made when there are legal or constructive obligations as a result 
of past events and when it is probable that an outflow of resources will be 
required to settle the obligations and the amounts can be reliably estimated. 
When the effect of the time value of money is material, discounting is made of 
estimated outflows. However, the actual outflows as a result of the obligations 
may differ from such estimates.

The provisions are mainly related to restructuring, customer and supplier 
related provisions, warranty commitments and other obligations, claims or 
obligations as a result of patent infringement and other litigations and cus-
tomer finance guarantees.

Product warranty commitments consider probabilities of all material quality 
issues based on historical performance for established products and expected 
performance for new products, estimates of repair cost per unit, and volumes 
sold still under warranty up to the reporting date.

A restructuring obligation is considered to have arisen when the Company 
has a detailed formal plan for the restructuring (approved by management), 
which has been communicated in such a way that a valid expectation has been 
raised among those affected. Provision for restructuring is recorded when the 
Company can reliably estimate the liabilities relating to the obligation.

Customer contract provisions mainly consist of estimated losses on oner-
ous contracts. For losses on customer contracts, a provision equal to the total 
estimated loss is recorded immediately when a loss from a contract is probable 
and can be estimated reliably. These contract loss estimates may include 
penalties under a loss contract.

Other provisions include provisions for obligations related to cash-settled 
share-based programs, litigations and other provisions. The Company provides 
for estimated future settlements related to patent infringements based on the 
probable outcome of each infringement. The actual outcome or actual cost of 
settling an individual infringement may vary from the Company’s estimate.

The Company estimates the outcome of any potential patent infringement 
made known to the Company through assertion and through the Company’s 
own monitoring of patent-related cases in the relevant legal systems. To the 
extent that the Company makes the judgment that an identified potential 
infringement will more likely than not result in an outflow of resources, the 
Company records a provision based on the Company’s best estimate of the 
expenditure required to settle with the counterpart.

In the ordinary course of business, the Company is subject to proceedings, 
lawsuits and other unresolved claims, including proceedings under laws and 
government regulations and other matters. These matters are often resolved 
over a long period of time. The Company regularly assesses the likelihood of 
any adverse judgments in or outcomes of these matters, as well as potential 
ranges of possible losses. Provisions are recognized when it is probable that an 
obligation has arisen and the amount can be reasonably estimated based on 
a detailed analysis of each individual issue.

Financial report 2020Note A1, cont.

Contingent liabilities
Certain present obligations are not recognized as provisions as it is not prob-
able that an economic outflow will be required to settle the obligations or 
the amount of the obligation cannot be measured with sufficient reliability. 
Such obligations are reported as contingent liabilities. For further detailed 
information, see note D2 “Contingent liabilities.” In note A2 “Critical account-
ing estimates and judgments,” further disclosure is presented in relation to (i) 
key sources of estimation uncertainty and (ii) the decision made in relation to 
accounting policies applied.

Group structure
For further disclosure, see the notes under section E

Business combinations
At the acquisition of a business, the cost of the acquisition, being the purchase 
price, is measured as the fair value of the assets given, and liabilities incurred 
or assumed at the date of exchange, including any cost related to contingent 
consideration. Transaction costs attributable to the acquisition are expensed 
as incurred. The acquisition cost is allocated to acquired assets, liabilities and 
contingent liabilities based upon appraisals made, including assets and liabili-
ties that were not recognized on the acquired entity’s balance sheet, for exam-
ple intangible assets such as customer relations, brands, patents and financial 
liabilities. Goodwill arises when the purchase price exceeds the fair value of 
recognizable acquired net assets. In acquisitions with non-controlling interests 
full or partial goodwill can be recognized. Final amounts are established within 
one year after the transaction date at the latest.

In case there is a put option for non-controlling interest in a subsidiary a 

corresponding financial liability is recognized.

Non-controlling interests
The Company treats transactions with non-controlling interests as transac-
tions with equity owners of the Company. For purchases from non-controlling 
interests, the difference between any consideration paid and the relevant 
share acquired of the carrying value of net assets of the subsidiary is recorded 
in equity. Gains or losses on disposals to non-controlling interests are also 
recorded in equity.

When the Company ceases to have control, any retained interest in the 
entity is remeasured to its fair value, with the change in carrying amount 
recognized in profit or loss. The fair value is the initial carrying amount for the 
purposes of subsequently accounting for the retained interest in an associate 
or financial asset. In addition, any amounts previously recognized in Other 
comprehensive income in respect of that entity are accounted for as if the 
Company had directly disposed of the related assets or liabilities. This may 
mean that amounts previously recognized in Other comprehensive income are 
reclassified to profit or loss.

At acquisition, there is a choice on an acquisition-by-acquisition basis to 
measure the non-controlling interest in the acquiree either at fair value or at 
the non-controlling interest’s proportionate share of the acquiree’s net assets.

Joint ventures and associated companies
Joint ventures and associated companies are accounted for in accordance with 
the equity method. Under the equity method, the investment in joint venture or 
associate is initially recognized at cost and the carrying amount is increased or 
decreased to recognize the investor’s share of the profit or loss of the investee 
after the date of acquisition. If the Company’s interest in an associated com-
pany is nil, the Company shall not, as prescribed in IFRS recognize its part of 
any future losses. Provisions related to obligations for such an interest shall, 
however, be recognized in relation to such an interest.

Investments in associated companies, i.e., when the Company has signifi-
cant influence and the power to participate in the financial and operating policy 
decisions of the associated company but is not in control or joint control over 
those policies. Normally, this is the case in voting stock interest, including effec-
tive potential voting rights, which stand at least at 20% but not more than 50%.
The Company’s share of income before taxes is reported in item “Share in 
earnings of joint ventures and associated companies,” included in Operating 
income. This reflects the fact that these interests are held for operating rather 
than investing or financial purposes. Ericsson’s share of income taxes related 

Notes to the consolidated financial statements

37

to associated companies is reported under the line item “Taxes,” in the income 
statement.

Unrealized gains on transactions between the Company and its joint ven-
tures and associated companies are eliminated to the extent of the Company’s 
interest in these entities. Unrealized losses are also eliminated unless the 
transaction provides evidence of an impairment of the asset transferred. 
Shares in earnings of joint ventures and associated companies are included in 
consolidated equity since they are undistributed. They are reported in retained 
earnings in the balance sheet.

Impairment testing as well as recognition or reversal of impairment of 

investments in each joint venture and associated company is performed in the 
same manner as for intangible assets other than goodwill. The entire carrying 
value of each investment, including goodwill, is tested as a single asset. See 
also description under “Intangible assets other than goodwill” below.

If the ownership interest in an associate is reduced but significant influence 

is retained, only a proportionate share of the amounts previously recognized 
in Other comprehensive income are reclassified to profit or loss where 
appropriate.

In note A2, “Critical Accounting Estimates and Judgments,” further disclo-
sure is presented in relation to (i) key sources of estimation uncertainty and (ii) 
the decision made in relation to accounting policies applied.

Financial instruments and risk management
For further disclosure, see the notes under section F. Plan assets under 
IAS 19 are excluded from the financial risk management policy and financial 
instruments disclosures in section F.

Financial assets
Financial assets are recognized when the Company becomes a party to the 
contractual provisions of the instrument. Regular purchases and sales of 
financial securities are recognized on the settlement date. Financial assets 
are derecognized when the rights to receive cash flows from the assets have 
expired or have been transferred and the Company has transferred substan-
tially all risks and rewards of ownership. Separate assets or liabilities are recog-
nized if any rights and obligations are created or retained in the transfer.

The Company classifies its financial assets in the following categories: at 
amortized cost, at fair value through other comprehensive income (FVOCI), 
and at fair value through profit or loss (FVTPL). The classification depends on 
the cash flow characteristics of the asset and the business model in which it 
is held.

Financial assets are initially recognized at fair value plus transaction costs 
for all financial assets not carried at fair value through profit or loss. Financial 
assets carried at fair value through profit or loss are initially recognized at fair 
value, and transaction costs are expensed in the income statement.

The fair values of quoted financial investments and derivatives are based on 
quoted market prices or rates. If official rates or market prices are not available, 
fair values are calculated by discounting the expected future cash flows at 
prevailing interest rates. Valuations of foreign exchange options and Interest 
Rate Guarantees (IRG) are made by using the Black-Scholes formula. Inputs 
to the valuations are market prices for implied volatility, foreign exchange and 
interest rates.

Financial assets at amortized cost
Financial assets are classified as amortized cost if the contractual terms give 
rise to payments that are solely payments of principal and interest on the 
principal amount outstanding and the financial asset is held in a business 
model whose objective is to hold financial assets in order to collect contractual 
cash flows. These assets are subsequently measured at amortized cost using 
the effective interest method, minus impairment allowances. Interest income 
and gains and losses from financial assets at amortized cost are recognized in 
financial income.

Financial assets at fair value through other comprehensive income 
(FVOCI)
Assets are classified as FVOCI if the contractual terms give rise to payments 
that are solely payments of principal and interest on the principal amount out-
standing and the financial asset is held in a business model whose objective is 

Financial report 202038

Notes to the consolidated financial statements

Note A1, cont.

achieved by both collecting contractual cash flows and selling financial assets. 
These assets are subsequently measured at fair value with changes in fair 
value recognized in other comprehensive income (OCI), except for effective 
interest, impairment gains and losses and foreign exchange gains and losses 
which are recognized in the income statement. Upon derecognition, the cumu-
lative gain or loss in OCI is reclassified to the income statement.

Financial guarantees
Financial guarantee contracts are initially recognized at fair value (i.e., usually 
the fee received). Subsequently, these contracts are measured at the higher of:
 – The expected credit losses.
 – The recognized contractual fee less cumulative amortization when amor-

tized over the guarantee period, using the straight-line-method.

Financial assets at fair value through profit or loss (FVTPL)
All financial assets that are not classified as either amortized cost or FVOCI 
are classified as FVTPL. A financial asset is classified as held for trading if it 
is acquired principally for the purpose of selling in the near term. Derivatives 
are classified as held for trading, unless they are designated as hedging 
instruments for the purpose of hedge accounting. Assets held for trading are 
classified as current assets. Debt instruments classified as FVTPL, but not held 
for trading, are classified on the balance sheet based on their maturity date 
(i.e., those with a maturity longer than one year are classified as non-current). 
Investments in shares and participations are classified as FVTPL and classified 
as non-current financial assets.

Gains or losses arising from changes in the fair values of the FVTPL category 

(excluding derivatives and customer financing) are presented in the income 
statement within financial income in the period in which they arise. Gains and 
losses on derivatives are presented in the income statement as follows. Gains 
and losses on derivatives used to hedge foreign exchange risks are presented 
within net FX. Gains and losses on interest rate derivatives used to hedge 
financial assets and liabilities are presented in financial income and financial 
expense, respectively. Gains and losses on revaluation of customer financing 
are presented in the income statement as selling expenses.

Dividends on equity instruments are recognized in the income statement 
as part of financial income when the Company’s right to receive payments 
is established.

Impairment in relation to financial assets
At each balance sheet date, financial assets classified as either amortized cost 
or FVOCI and contract assets are assessed for impairment based on Expected 
Credit Losses (ECL). ECLs are the difference between all contractual cash 
flows that are due in accordance with the contract and all the cash flows that 
the Company expects to receive, discounted at the original effective interest 
rate. Allowances for trade receivables and contract assets are always equal 
to lifetime ECL. The Company has established a provision matrix based on 
historical credit loss experience, which has been adjusted for current conditions 
and expectations of future economic conditions. The losses are recognized in 
the income statement. When there is no reasonable expectation of collection, 
the asset is written off.

Financial liabilities
Financial liabilities are recognized when the Company becomes bound to the 
contractual obligations of the instrument.

Financial liabilities are derecognized when they are extinguished, i.e., when 

the obligation specified in the contract is discharged, cancelled or expired.

Borrowings
Borrowings issued by the Parent Company are designated FVTPL because 
they are managed on a fair value basis. Changes in fair value are recognized in 
the income statement, except for changes in fair value due to changes in credit 
risk which are recognized in other comprehensive income.

Borrowings not issued by the Parent Company are initially recognized at fair 

value, net of transaction costs incurred. These borrowings are subsequently 
stated at amortized cost; any difference between the proceeds (net of transac-
tion costs) and the redemption value is recognized in the income statement 
over the period of the borrowings using the effective interest method.

Borrowings are classified as current liabilities unless the Company has an 
unconditional right to defer settlement of the liability for at least 12 months 
after the balance sheet date.

Trade payables
Trade payables are recognized initially at fair value and subsequently meas-
ured at amortized cost using the effective interest method.

Cash flow hedge accounting 
The company has identified certain customer contracts where a fluctuation 
in the USD/SEK foreign exchange (FX) rate would significantly impact net 
sales and operating income recorded from the contracts. These contracts are 
multi-year contracts denominated in USD with highly probable payments at 
fixed points in time. From first quarter 2019, the Company has entered into FX 
forward contracts that match the terms of the foreign exchange exposure as 
closely as possible and designated these as hedging instruments.

At inception, the Company documents the economic relationship between 

the hedged item and hedging instrument. For FX hedges, the hedge ratio is 
usually 1:1. The Company designates changes in forward rates as the hedged 
risk. When applying hedge accounting, the effective portion of changes in the 
fair value of derivatives that are designated and qualify as cash flow hedges is 
recognized in OCI. The gain or loss relating to an ineffective portion is recog-
nized immediately in Financial income and expenses, net. Upon recognition 
of the hedged net sales, the cumulative amount in cash flow hedge reserve is 
released in the OCI as a reclassification adjustment and recognized in net sales.

Employee related
For further disclosure, see the notes under section G

Post-employment benefits 
Pensions and other post-employment benefits are classified as either defined 
contribution plans or defined benefit plans. Under a defined contribution plan, 
the Company’s only obligation is to pay a fixed amount to a separate entity (a 
pension trust fund) with no obligation to pay further contributions if the fund 
does not hold sufficient assets to pay all employee benefits. The related actu-
arial and investment risks fall on the employee. The expenditures for defined 
contribution plans are recognized as expenses during the period when the 
employee provides service.

Under a defined benefit plan, it is the Company’s obligation to provide 
agreed benefits to current and former employees. The related actuarial and 
investment risks fall on the Company.

The present value of the defined benefit obligations for current and former 
employees is calculated using the Projected Unit Credit Method. The discount 
rate for each country is determined by reference to market yields on high-
quality corporate bonds that have maturity dates approximating the terms 
of the Company’s obligations. In countries where there is no deep market in 
such bonds, the market yields on government bonds are used. The calculations 
are based upon actuarial assumptions that are updated annually. Actuarial 
assumptions are the Company’s best estimate of the variables that determine 
the cost of providing the benefits. When using actuarial assumptions, it is 
possible that the actual results will differ from the estimated results or that the 
actuarial assumptions will change from one period to another. These differ-
ences are reported as actuarial gains and losses. They are, for example, caused 
by unexpectedly high or low rates of employee turnover, changed life expec-
tancy, salary changes and changes in the discount rate. Actuarial gains and 
losses and gains and losses from remeasurement of plan assets are recognized 
in OCI in the period in which they occur. The Company’s net liability for each 
defined benefit plan consists of the present value of pension commitments 
less the fair value of plan assets and is recognized net on the balance sheet. 
When the result is a net benefit to the Company, the recognized asset is limited 
to the present value of any future refunds from the plan or reductions in future 
contributions to the plan, referred to as ‘asset ceiling’.

Interest cost on the defined benefit obligation and interest income on plan 

assets is calculated as a net interest amount by applying the discount rate 
to the net defined benefit liability. Current service cost relating to employee 
service is recognised in the profit and loss in the period. Past service cost relat-
ing to plan amendments or curtailment is recognized immediately in the period 
it occurs. Swedish special payroll tax is accounted for as a part of the pension 
cost and the pension liability respectively.

Financial report 2020Note A1, cont.

Payroll taxes related to actuarial gains and losses are included in determin-

ing actuarial gains and losses, reported under OCI.

In note A2, “Critical accounting estimates and judgments” further disclosure 

is presented in relation to key sources of estimation uncertainty.

Share-based compensation to employees and the Board of Directors
Share-based compensation is related to remuneration to employees, including 
key management personnel and the Board of Directors and could be settled 
either in shares or cash.

Under IFRS, a company shall recognize compensation costs for share-based 

compensation programs based on a measure of the value to the company of 
services received under the plans. For share-settled plans, a corresponding 
increase in equity shall be recognized.

As from 2017 the newly granted share-based programs are cash-settled, 
except for programs for the Executive Team. Those programs are share-settled.

Share-settled plans
Compensation costs are recognized during the vesting period, based on the 
fair value of the Ericsson share at the grant date, as well as considering perfor-
mance – and market conditions. Examples of performance conditions could be 
revenue and profit targets while market conditions relate to the development 
of the Parent Company’s share price in relation to a group of reference shares.
For share-settled plans, a corresponding increase in equity shall be rec-
ognized. The reason for this IFRS accounting principle is that compensation 
cost for a share-settled program is a cost with no direct cash flow impact. All 
plans have service conditions and some of them have performance or market 
conditions.

For further detailed information, see note G3 “Share-based compensation.” 

Cash settled plans
The total compensation expense for a cash-settled plan is equal to the pay-
ments made to the employees at the date of end of the service period. The fair 
value of the synthetic shares, being the cash equivalents of shares, is therefore 
reassessed and amended during the service period. Otherwise the accounting 
is similar to a share-settled plan.

For further detailed information, see note G3 “Share-based compensation.”

Compensation to the Board of Directors
Since 2008, the annual general shareholders meeting of the Parent Company 
has each year resolved that the Board members shall be able to choose to 
receive part of the Board remuneration in the form of synthetic shares. The 
program gives non-employee Directors elected by the General Meeting of 
shareholders a right to receive part of their remuneration as a future payment 
of an amount which corresponds to the market value of a share of class B in 
the Parent Company at the time of payment, as further disclosed in note G3, 
“Share-based compensation.” The cost for cash-settlements is measured and 
recognized based on the estimated costs for the program on a pro rata basis 
during the service period, being one year. The estimated costs are remeasured 
during and at the end of the service period. 

Other
For further disclosure, see the notes under section H

Income taxes
Income taxes in the consolidated financial statements include both current 
and deferred taxes. Income taxes are reported in the income statement unless 
the underlying item is reported directly in equity or OCI. For those items, the 
related income tax is also reported directly in equity or OCI. A current tax liabil-
ity or asset is recognized for the estimated taxes payable or refundable for the 
current year or prior years.

Deferred tax is recognized for temporary differences between the book val-
ues of assets and liabilities and their tax values and for tax loss carry-forwards. 
A deferred tax asset is recognized only to the extent that it is probable that 
future taxable profits will be available against which the deductible temporary 
differences and tax loss carry-forwards can be utilized. In the recognition of 
income taxes, the Company offsets current tax receivables against current tax 
liabilities and deferred tax assets against deferred tax liabilities in the balance 

Notes to the consolidated financial statements

39

sheet, when the Company has a legal right to offset these items and the 
intention to do so. Deferred tax is not recognized for the following temporary 
differences: goodwill not deductible for tax purposes, for the initial recognition 
of assets or liabilities that affect neither accounting nor taxable profit and for 
differences related to investments in subsidiaries when it is probable that the 
temporary difference will not reverse in the foreseeable future.

Deferred tax is measured at the tax rate that is expected to be applied to 
the temporary differences when they reverse, based on the tax laws that have 
been enacted or substantively enacted by the reporting date. An adjustment 
of deferred tax asset/liability balances due to a change in the tax rate is 
recognized in the income statement, unless it relates to a temporary difference 
earlier recognized directly in equity or OCI, in which case the adjustment is also 
recognized in equity or OCI. As prescribed in IFRIC 23, uncertainty over income 
tax treatment is considered if and when recognizing and measuring income 
tax items in the financial statements.

As a result of applying IFRS 16 “Leases,” the Company has not reported 
deferred tax on initial recognition. The exemption in IAS 12 is applied i.e. no 
deferred tax is reported for the initial recognition of a right-of-use asset and a 
lease liability. Subsequently, analysis will be made of temporary differences 
to determine if changes are related to initial recognition or if new temporary 
differences have arisen and if deferred tax should be reported.

The measurement of deferred tax assets involves judgment regarding 
the deductibility of costs not yet subject to taxation and estimates regarding 
sufficient future taxable income to enable utilization of unused tax losses in 
different tax jurisdictions. All deferred tax assets are subject to annual review 
of probable utilization.

In note A2, “Critical accounting estimates and judgments,” further disclosure 

is presented in relation to (i) key sources of estimation uncertainty and (ii) the 
decision made in relation to accounting policies applied.

Earnings per share
Basic earnings per share are calculated by dividing net income attributable 
to owners of the Parent Company by the weighted average number of shares 
outstanding (total number of shares less treasury stock) during the year.

Diluted earnings per share are calculated by dividing net income attributable 

to owners of the Parent Company, when appropriately adjusted by the sum 
of the weighted average number of ordinary shares outstanding and dilutive 
potential ordinary shares. Potential ordinary shares are treated as dilutive 
when, and only when, their conversion to ordinary shares would decrease 
earnings per share.

Rights to matching shares are considered dilutive when the actual fulfilment 

of any performance conditions as of the reporting date would give a right to 
ordinary shares.

Statement of cash flows
The statement of cash flows is prepared in accordance with the indirect 
method. Cash flows in foreign subsidiaries are translated at the average 
exchange rate during the period. Payments for subsidiaries acquired or 
divested are reported as cash flow from investing activities, net of cash and 
cash equivalents acquired or disposed of respectively.

Cash and cash equivalents consist of cash, bank, and interest-bearing 
securities that are highly liquid monetary financial instruments with a remain-
ing maturity of three months or less at the date of acquisition.

New accounting standards and interpretations
There are no amendments of IFRS during 2020 that are estimated to have a 
material impact on the result and financial position of the Company, however, 
the IASB issued a COVID-19-Related Rent Concessions – Amendment to 
IFRS 16, effective from January 1, 2020 that provides practical relief to 
lessees in accounting for rent concessions occurring as a direct consequence 
of COVID-19, by introducing a practical expedient to IFRS 16. The practical 
expedient permits a lessee to elect not to assess whether a COVID-19 related 
rent concession is a lease modification. This amendment is estimated to not 
have a material impact on the Company’s financial statements. 

A number of issued new standards, amendments to standards and interpre-

tations are not yet effective for the year ended December 31, 2020 and have 
not been applied in preparing these consolidated financial statements.

Financial report 202040

Notes to the consolidated financial statements

The IASB has issued the following Amendment with effective date 

January 1, 2021:

The IASB issued Interest Rate Benchmark Reform Phase 2, Amendments to 

IFRS 9, IAS 39, IFRS 7, IFRS 4 and IFRS 16 (the Phase 2 Amendments). The 
Phase 2 Amendments are effective for annual periods beginning on or after 
1 January 2021 although early application is permitted. The practical expedi-
ent and reliefs available regarding changes to effective interest rates and 
hedge relationships do not apply to the Company.

To minimise the risk on transition date, the Company has assessed the 
impact of IBOR changes to its derivatives and non-derivatives contracts with 
plans to transition them to alternative reference rates or fixed rates where pos-
sible. Contractual modifications are ongoing and are expected to be concluded 
during 2021. Where derivative contracts with reference to LIBOR are entered 
into, the Company uses cleared instruments to minimise potential disruption 
over the transition date. 

“IAS 16 Property, Plant and Equipment” – Proceeds before Intended Use, 
which prohibits entities deducting from the cost of an item of property, plant 
and equipment, any proceeds from selling items produced while bringing that 
asset to the location and condition necessary for it to be capable of operating 
in the manner intended by management. Instead, an entity recognizes the 
proceeds from selling such items, and the costs of producing those items, in 
profit or loss.

Amendments to “IAS 37 Provisions, Contingent Liabilities and Contingent 

Assets” to specify which costs an entity needs to include when assessing 
whether a contract is onerous or loss-making. The amendments apply a 
“directly related cost approach.” The costs that relate directly to a contract to 
provide goods or services include both incremental costs and an allocation of 
costs directly related to contract activities. General and administrative costs 
do not relate directly to a contract and are excluded unless they are explicitly 
chargeable to the counterparty under the contract.

The Company is also currently assessing the need to implement operational 

The Company has not yet finalized the evaluation of any impact on financial 

and system changes to ensure that valuation and settlement of instruments 
affected by new benchmark rates can be handled within the internal report-
ing process. This exercise is not expected to have a significant impact on the 
financial reporting process.

result or position from these amendments.

The IASB has issued the following new standard with effective date 

January 1, 2023:

“IFRS 17 Insurance contracts” establishes principles for the recognition, 

The IASB has issued the following amendments with effective date 

measurements, presentation and disclosure of insurance contracts. 

January 1, 2022:

The Company has not yet finalized the evaluation of any impact on financial 

Amendments to “IFRS 3 Business Combinations” – Reference to the 

result or position from IFRS 17.

Conceptual Framework.

A2   Critical accounting estimates and judgments 

The preparation of financial statements and application of accounting 
standards often involve management’s judgment and the use of estimates and 
assumptions deemed to be reasonable at the time they are made. However, 
other results may be derived with different judgments or using different 
assumptions or estimates, and events may occur that could require a material 
adjustment to the carrying amount of the asset or liability affected. Examples 
of this could occur at change of strategy or restructuring. Judgments for 
accounting policies to be applied as well as estimates may also be impacted 
due to this. Following are the most important accounting policies subject 
to such judgments and the key sources of estimation uncertainty that the 
Company believes could have the most significant impact on the reported 
results and financial position.

The information in this note is grouped as per:
 – Key sources of estimation uncertainty
 – Judgments management has made in the process of applying the 

Company’s accounting policies.

Revenue recognition
Key sources of estimation uncertainty
The Company uses estimates and judgments in determining the amount and 
timing of revenue under IFRS 15, “Revenue from Contracts with Customers,” 
particularly when determining the transaction price and its allocation to 
 performance obligations identified under the contract.

Transaction price may consist of variable elements such as discounts, 

performance related price and contract penalties. Transaction price, including 
variable considerations, is estimated at the commencement of the contract 
(and periodically thereafter). Judgment is used in the estimation process 
based on historical experience with the type of business and customer. This 
includes assessment of price concession based on latest available information 
on contract negotiations that could have retrospective impact on prices for 
products and services already ordered or delivered.

IFRS 15 also requires revenue to be allocated to each performance obliga-
tions by reference to their standalone selling prices. The Company considers 
that an adjusted market assessment approach should be used to estimate 
stand-alone selling prices for its products and services for the purposes of 

allocating transaction price. These estimates comprised of prices set for similar 
customer and circumstances, adjusted to reflect appropriate profit margins for 
the market. Estimates are used to determine discounts that relate specifically 
to each performance obligations, thus impacting their stand-alone selling 
prices. 

Judgments made in relation to accounting policies applied 
Management applies judgment when assessing the customer’s ability and 
intention to pay in a contract. The assessment is based on the latest customer 
credit standing and the customer’s past payment history. This assessment may 
change during the contract execution, and if there is evidence of deterioration 
in the customer’s ability or intention to pay, then under IFRS 15 no further 
revenue shall be recognized until the collectability criteria is met. Conversely, 
this assessment may also change favorably over time, upon which revenue 
shall now be recognized on a contract that did not initially meet the collect-
ability criteria.

Management also applies judgment in assessing criteria for contract combi-
nation. Master purchase agreement can cover a number of different businesses 
with the same customer and judgment is applied to assess if prices relating to 
the different businesses are highly dependent, in which case, contracts relating 
to such businesses shall be combined and the total transaction price allocated 
to each performance obligation based on estimated stand-alone selling prices. 
New contracts or contract amendments that cover new business scope may 
also be combined with existing business if there is a high dependency in prices. 
Contract amendments may also relate to prior performance obligations, in 
which case, judgment is also applied to assess if part of the transaction price 
shall be applied retrospectively.

Revenue for standard products shall be recognized when control over the 
equipment is transferred to the customer at a point in time. This assessment 
shall be viewed from a customer’s perspective considering indicators such as 
transfer of titles and risks, customer acceptance, physical possession, and bill-
ing rights. Judgment may be applied in determining whether risk and rewards 
have been transferred to the customer and whether the customer has accepted 
the products. In a sale of software license, judgment may also be applied to 
determine when the software is made available to the customer by considering 
when they can direct the use of, and obtain substantially all the benefits of, the 

Financial report 2020license. Often all indicators of transfer of control are assessed together and 
an overall judgment formed as to when transfer of control has occurred in a 
customer contract.

Revenue for customized solutions shall be recognized over time if progress 

of completion can be reliably measured and enforceable right to payment 
exists over the duration of the contract. The progress of completion is esti-
mated by reference to the output delivered such as achievement of contract 
milestones and customer acceptance. Judgment are applied when determin-
ing the appropriate revenue milestones that best reflect the progress of com-
pletion and are aligned with key acceptance stages within the contract.

Customer contract related balances 
Key sources of estimation uncertainty
The Company monitors the financial stability of its customers, the environ-
ments in which they operate and historical credit losses. This is combined with 
expectations of future economic conditions to calculate expected credit losses 
(ECLs). ECLs on trade receivables and contract assets are assessed using 
a provision matrix based on days past due for groupings of customers that 
have historically had similar loss patterns. The amount of ECLs is sensitive to 
changes in the circumstances of our customers and the environments in which 
they operate as well as management’s expectations of future economic condi-
tions. Actual credit losses may be higher or lower than expected, therefore 
are regularly monitored to ensure the provision matrix is updated if required. 
Management review of current and future conditions is based on latest observ-
able economic updates and our internal assessment of the potential impact 
on our customers. Total allowances for expected credit losses as of December 
31, 2020 were SEK 2.5 (3.0) billion or 5% (5%) of gross trade receivables and 
contract assets. For further detailed information see note F1 “Financial risk 
management”.

Customer financing assets are valued at fair value on an individual basis. 
When market pricing is not available, an internal valuation model is applied 
considering external credit rating, political and commercial risks and bank 
pricing. Regular monitoring of customer behavior is also a part of the internal 
assessment.

Inventory valuation
Key sources of estimation uncertainty
Inventories are valued at the lower of cost and net realizable value. Estimates 
are required in relation to forecasted sales volumes and inventory balances. 
In situations where excess inventory balances are identified, estimates of net 
realizable values for the excess volumes are made. Inventory allowances for 
estimated losses as of December 31, 2020, amounted to SEK 3.6 (3.4) billion 
or 11% (10%) of gross inventory. For further detailed information, see note B5 
“Inventories.”

Classification in relation to companies owned by less than 100%
Judgments made in relation to accounting policies applied
Judgment in relation to classification of ownership less than 100% requires 
the Company to judge if the ownership shall be classified as subsidiary, joint 
venture, associated company or financial asset. See “Basis of consolidation 
and composition of the Group” as well as “Joint ventures and associated 
companies” under note A1 “Significant accounting policies” for a background. 
Financial assets refer to the ownerships that neither are subsidiaries nor JV/
associated companies.

Acquired intellectual property rights and other intangible assets,   
including goodwill
Key sources of estimation uncertainty
At initial recognition, future cash flows are estimated, to ensure that the initial 
carrying values do not exceed the expected discounted cash flows for the items 
of this type of assets. After initial recognition, impairment testing is performed 
whenever there is an indication of impairment, in addition goodwill impair-
ment testing is performed once per year. Negative deviations in actual cash 
flows compared to estimated cash flows as well as new estimates that indicate 
lower future cash flows might result in recognition of impairment charges. 
Write-downs for intangible assets and goodwill amounted to SEK –0.1 (0.0) 
billion for 2020.

Notes to the consolidated financial statements

41

At December 31, 2020, the amount of acquired intellectual property rights 

and other intangible assets amounted to SEK 39.8 (33.7) billion, including 
goodwill of SEK 34.9 (31.2) billion.

For further discussion on goodwill, see note A1 “Significant accounting 
policies.” Estimates related to acquired intangible assets are based on similar 
assumptions and risks as for goodwill. For more information, see note C1 
“Intangible assets.”

Judgments made in relation to accounting policies applied
At initial recognition and subsequent remeasurement, management judg-
ments are made, both for key assumptions and regarding impairment indica-
tors. In the purchase price allocation made for each acquisition, the purchase 
price is assigned to the identifiable assets, liabilities and contingent liabilities 
based on fair values for these assets. Any remaining excess value is reported 
as goodwill.

This allocation requires management judgment as well as the definition of 
cash-generating units for impairment testing purposes. Other judgments might 
result in significantly different results and financial position in the future.

Leases
Key sources of estimation uncertainty
At initial recognition and subsequent remeasurement, management estimates 
are made for the term applied in a lease contract. The outcome of these 
estimates may turn out not to match the actual outcome of the lease and may 
have an adverse effect on the right-of-use assets. For more information, see 
note C3 “Leases.”

Judgments made in relation to accounting policies applied
Lease contracts may give the lessee the right to shorten or extend a contract. 
Under such contracts management judgement of the lease term is required. 
The Group estimates its incremental borrowing rate to measure lease liabilities 
at the present value of lease payments as the interest rate implicit in the 
lease is not readily determinable. An incremental borrowing rate is used in 
discounting of the lease liabilities and requires judgement to reflect the rate 
of interest that would have to be paid to borrow over a similar term, and with 
a similar security, the funds necessary to obtain an asset of a similar value 
to the right-of-use asset in a similar economic environment. This estimated 
rate determines the discounting of lease liabilities and right-of use assets 
recognized in the statement of financial position. As well as the split between 
interest expense and depreciation recognized in the income statement over 
the lease term.

Provisions
Key sources of estimation uncertainty
Provisions are mainly related to estimates for onerous contracts with custom-
ers and suppliers. Onerous customer contract provision includes estimate 
of costs to be incurred based on the latest conditions and progress on the 
contract. Assumptions on the probable outcomes of revenue and costs, which 
may include costs of potential compensation or penalties on exit, are revised 
regularly based on latest available information and the provision remeasured 
accordingly. Other sources for estimation uncertainty are restructuring pro-
gram execution, patent and other litigations. As commented above in the initial 
part of this note the amounts may come to differ due to future reassessments 
and outcomes. 

At December 31, 2020, provisions amounted to SEK 10.5 (10.9) billion. For 

further detailed information, see note D1 “Provisions.”

Judgments made in relation to accounting policies applied
Whether a present obligation is probable or not requires judgment. The nature 
and type of risks for these provisions differ and management’s judgment is 
applied regarding the nature and extent of obligations in deciding if an outflow 
of resources is probable or not.

Supplier payments program
Judgments made in relation to accounting policies applied
With the aim of increasing working capital efficiency, Ericsson continuously 
renegotiates payment days with suppliers. The negotiations with suppliers 
for payment days is an integral part of the procurement activities. Some 

Financial report 202042

Notes to the consolidated financial statements

suppliers sell their Ericsson receivables to banks and Ericsson can if requested 
introduce a bank interested in purchasing such receivables. Ericsson does not 
pay or receive a fee, nor provide additional security under the program. This 
arrangement does not lead to any significant change in the nature or function 
of Ericsson’s liabilities because the supplier invoices are considered part of 
working capital used in Ericsson’s normal operating cycle. The maximum credit 
period agreed with any supplier does not exceed six months. Therefore, these 
liabilities remain classified as trade payables with separate disclosure in the 
notes, see note B8 “Trade payables.”

Contingent liabilities
Key sources of estimation uncertainty
As disclosed under ‘Provisions’ there are uncertainties in the estimated 
amounts. The same type of uncertainty exists for contingent liabilities. Given 
that there are a number of potential obligations, for example relating to ongo-
ing litigation, a contingent liability may arise and/or expense may have to be 
recognized at a later stage.

Judgments made in relation to accounting policies applied
As disclosed under note A1, “Significant accounting policies” a potential 
obligation that is not likely to result in an economic outflow is classified as a 
contingent liability, with no impact on the Company’s financial statements. 
However, should an obligation in a later period be deemed to be probable, then 
a provision shall be recognized, impacting the financial statements.

Foreign exchange risks
Key sources of estimation uncertainty
Foreign exchange risk impacts the financial results of the Company, see further 
disclosure in note F1 “Financial risk management,” under Foreign exchange risk.

Pensions and other post-employment benefits
Key sources of estimation uncertainty
Accounting for the costs of defined benefit pension plans and other applicable 
post-employment benefits is based on actuarial valuations, relying on key 
estimates for discount rates, future salary increases, employee turnover rates 
and mortality tables. The discount rate assumptions are based on rates for 
high-quality fixed-income investments with durations as close as possible to 
the Company’s pension plans. In countries where there is not a deep market in 
high-quality corporate bonds, the market yields on government bonds shall be 
applied. Judgment is applied in determining the deepness of the high-quality 
corporate bond market in each country. The impact of applying an alternative 
discount rate based on Swedish covered bonds is disclosed in note G1, “Post-
employment benefits.” At December 31, 2020, defined benefit obligations 
for pensions and other post-employment benefits amounted to SEK 108.2 
(102.4) billion and fair value of plan assets to SEK 73.6 (69.7) billion. For more 
information on estimates and assumptions, see note G1 “Post-employment 
benefits.”

Deferred taxes
Key sources of estimation uncertainty
Deferred tax assets and liabilities are recognized for temporary differences and 
for tax loss carry-forwards. Deferred tax is recognized net of valuation allow-
ances. The valuation of temporary differences and tax loss carry-forwards is 
based on management’s estimates of future taxable profits in different tax 
jurisdictions against which the temporary differences and loss carry-forwards 
may be utilized. These estimates are primarily based on business plans for the 
Company´s estimated outcome of deductibility in relation to larger provisions. 
As prescribed in IFRIC 23 estimates are made in relation to uncertain tax posi-
tions in a limited number of countries. Estimates are made for any expected 
changes in tax legislation with a potential material impact.

The largest amounts of tax loss carry-forwards are reported in Sweden, with 

an indefinite period of utilization (i.e. with no expiry date), except for with-
holding taxes that expire after five years. For further information, see note H1 
“Taxes.”

At December 31, 2020, the value of deferred tax assets amounted to 

SEK 26.3 (31.2) billion. The deferred tax assets related to loss carry-forwards 
are reported as non-current assets.

Accounting for income tax, value added tax, and other taxes
Key sources of estimation uncertainty
Accounting for these items is based upon evaluation of income, value added 
and other tax rules in all jurisdictions where the Company performs activities. 
The total complexity of rules related to taxes and the accounting for these 
require management’s involvement in judgments regarding classification of 
transactions and in estimates of probable outcomes of claimed deductions 
and/or disputes.

COVID-19 impacts on the financial statements
The COVID-19 pandemic has impacted certain lines within our financial 
statements. Fiscal stimulus provided by governments and expansional central 
banks policies worldwide have reduced government bond yields and reversed 
the significant negative movement in the capital and equity markets in the first 
quarter 2020. The economic conditions improved in subsequent quarters in 
2020 although the Company continues to monitor the effect of the pandemic 
on key items within the financial statements and provide additional disclosures 
where necessary. 

Comments on areas of financial statements affected are in the following 
notes: C1 “Intangible assets”, E1 “Equity,” F1 “Financial Risk Management,” F4 
“Interest-bearing liabilities,” G1 “Post-employment benefits” and H1 “Taxes.”

Financial report 2020Notes to the consolidated financial statements

43

Section B – Business and operations
B1   Segment information

Operating segments
When determining Ericsson’s operating segments, consideration has been 
given to the financial reporting reviewed by the Chief Operating Decision 
Maker (CODM). Markets and what type of customers the products and services 
aim to attract has been considered, as well as the distribution channels they 
are sold through. Commonality regarding technology, research and develop-
ment has also been taken into account. To best reflect the business focus and 
to facilitate comparability with peers, four operating segments are reported; 
 – Networks
 – Digital Services
 – Managed Services
 – Emerging Business and Other.

Segment Networks support all radio-access technologies and offer hardware, 
software and related services for both radio access and transport. The product-
related services comprise design, tuning, network rollout and customer sup-
port. 82% (82% in 2019 and 82% in 2018) of the IPR licensing revenues are 
reported as part of segment Networks.

Segment Digital Services includes products and services for operators in the 
areas of BSS, OSS, Cloud Core, Cloud Communication and Cloud infrastructure. 
It also includes consulting, learning and testing services. 18% (18% in 2019 
and 18% in 2018) of the IPR licensing revenues are reported as part of 
 segment Digital Services.

Segment Managed Services provides Networks and IT Managed Services, 
Network design and Optimization, and Application Development and 
Maintenance to operators.

Segment Emerging Business and Other includes:
 – Emerging Business, including IoT, iconectiv, Cradlepoint and New 

businesses

 – Media businesses, including Red Bee Media and a 49% ownership 

of MediaKind.

Market areas
The market areas are the Company’s primary sales channel with the responsi-
bility to sell and deliver customer solutions. 

The Company operates worldwide and reports its operations divided into 

five geographical market areas:
 – Europe and Latin America
 – Middle East and Africa
 – North America
 – North East Asia
 – South East Asia, Oceania and India.

In addition, IPR licensing revenues and the majority of segment Emerging 
Business and Other are externally reported as market area Other.

Major customers
The Company derives most of its sales from large, multi-year agreements with 
a limited number of significant customers. Out of a customer base of more 
than 500 customers, mainly consisting of network operators, the ten largest 
customers accounted for 50% (49% in 2019 and 48% in 2018) of net sales. 
The largest customer accounted for approximately 13% (10% in 2019 and 
9% in 2018) and the second largest customer accounted for 10% (8% in 2019 
and 8% in 2018) of net sales in 2020. These customers were reported under 
 segment Networks, Digital Services and Managed Services.

Operating segments 2020

Segment sales
Net sales

Gross income
Gross margin (%)

Operating income (loss)
Operating margin (%)
Financial income and expenses, net

Income after financial items
Income tax

Net income

Networks

165,978  
165,978  

72,413  
43.6%  

30,851  
18.6%  

Digital
Services

37,324  
37,324  

15,637  
41.9%  

–2,206  
–5.9%  

Managed
Services

22,600  
22,600  

4,012  
17.8%  

1,563  
6.9%  

Emerging  
Business  
and Other

6,488  
6,488  

1,662  
25.6%  

–2,400  
–37.0%  

Other segment items
Share in earnings of JV and associated companies

Amortizations
Depreciations
Impairment losses
Restructuring expenses
Gains/losses on sale of investments and operations

37  

–775  
–3,764  
–494  
–746  
–129  

28  

–607  
–1,252  
–119  
–19  
12  

5  

–5  
–386  
–25  
–258  
5  

–368  

–602  
–587  
–58  
–283  
–29  

Total  
Segments

232,390
232,390

93,724
40.3%

27,808
12.0%

–298

–1,989
–5,989
–696
–1,306
–141

Group

232,390
232,390

93,724
40.3%

27,808
12.0%
–596

27,212
–9,589

17,623

–298

–1,989
–5,989
–696
–1,306
–141

Financial report 2020 
 
Managed
Services

25,565  
25,565  

3,990  
15.6%  

2,309  
9.0%  

3  

–5  
–413  
–24  
–45  
–12  

Managed
Services

25,770  

25,770  
2,886  
11.2%  

1,093  
4.2%  

Emerging  
Business  
and Other

6,785
6,785

1,281  
18.9%  

–12,485  
–184.0%  

–405

–603
–566
–43
–71
936

Emerging  
Business  
and Other

8,409

8,409
1,843
21.9%  

–5,420
–64.5%  

44

Notes to the consolidated financial statements

Note B1, cont.

Operating segments 2019

Segment sales
Net sales

Gross income
Gross margin (%)

Operating income (loss)
Operating margin (%) 1)
Financial income and expenses, net

Income after financial items
Income tax

Net income

Networks

155,009  
155,009  

64,717  
41.8%  

24,767  
16.0%  

Digital
Services

39,857  
39,857  

14,836  
37.2%  

–4,027  
–10.1%  

Other segment items
Share in earnings of JV and associated companies

Amortizations
Depreciations
Impairment losses
Restructuring expenses
Gains/losses on sale of investments and operations

26  

–517  
–3,604  
–295  
–68  
–225  

41  

–1,413  
–1,478  
–128  
–614  
–2  

1) Includes costs of SEK –10.7 billion in 2019 related to the resolution of the US SEC and DOJ investigations.

Operating segments 2018

Segment sales

Net sales
Gross income
Gross margin (%)

Operating income (loss)
Operating margin (%)
Financial income and expenses, net

Income after financial items
Income tax

Net income (loss)

Other segment items
Share in earnings of JV and associated companies

Amortizations
Depreciations
Impairment losses
Restructuring expenses
Gains/losses on sale of investments and operations

Products and Services by Segments

2020
Products
Services

Total

2019
Products
Services

Total

2018
Products
Services

Total

Networks

138,570  

138,570  
55,153  
39.8%  

19,421  
14.0%  

Digital
Services

38,089  

38,089  
8,318  
21.8%  

–13,852  
–36.4%  

28  

–830  
–1,717  
–308  
–1,781  
–132  

27  

–2,295  
–933  
–406  
–5,366  
–36  

3  

–14  
–169  
–29  
–276  
–57  

–

–807
–456
–354
–592
–

Networks

Digital
Services

Managed
Services

Emerging  
Business  
and Other

122,229  
43,749  

165,978  

109,122  
45,887  

155,009  

96,931  
41,639  

138,570  

20,447  
16,877  

37,324  

21,480  
18,377  

39,857  

20,458  
17,631  

38,089  

81  
22,519  

22,600  

11  
25,554  

25,565  

–  
25,770  

25,770  

3,429
3,059

6,488

3,553
3,232

6,785

4,036
4,373

8,409

Group

227,216
227,216

84,824
37.3%

10,564
4.6%
–1,802

8,762
–6,922

1,840

–335

–2,538
–6,061
–490
–798
697

Group

210,838

210,838
68,200
32.3%

1,242
0.6%
–2,705

–1,463
–4,813

–6,276

58

–3,946
–3,275
–1,097
–8,015
–225

Total  
Segments

227,216
227,216

84,824
37.3%

10,564
4.6%

–335

–2,538
–6,061
–490
–798
697

Total  
Segments

210,838

210,838
68,200
32.3%

1,242
0.6%

58

–3,946
–3,275
–1,097
–8,015
–225

Total  
Segment

146,186
86,204

232,390

134,166
93,050

227,216

121,425
89,413

210,838

Financial report 2020 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the consolidated financial statements

45

Note B1, cont.

Market area 2020

South East Asia, Oceania and India
North East Asia 3)
North America 2)
Europe and Latin America 1)
Middle East and Africa
Other 1) 2) 3) 5)

Total
1) Of which in EU 5)

Of which in Sweden 5)

2) Of which in the United States 5)
3) Of which in China 5)

Net sales

Digital 
 Services

Managed  
Services

4,329  
5,124  
7,979  
11,954  
6,144  
1,794  

37,324  

4,219  
831  
3,529  
10,167  
3,854  
–  

22,600  

Emerging  
Business  
and Other

36  
259  
68  
367  
19  
5,739  

6,488  

Networks

21,464  
27,120  
62,199  
33,257  
13,281  
8,657  

165,978  

4)   Total non-current assets excluding financial instruments, deferred tax assets, and post-employment benefit assets.
5) Including IPR licensing revenue reported under Other above.

Market area 2019

South East Asia, Oceania and India
North East Asia 3)
North America 2)
Europe and Latin America 1)
Middle East and Africa
Other 1) 2) 3) 5)

Total
1) Of which in EU 5)

Of which in Sweden 5)

2) Of which in the United States 5)
3) Of which in China 5)

Net sales

Digital 
 Services

Managed  
Services

4,033  
4,857  
9,646  
12,571  
7,015  
1,735  

39,857  

3,836  
1,026  
4,673  
12,149  
3,881  
–  

25,565  

Emerging  
Business  
and Other

57  
178  
96  
402  
25  
6,027  

6,785  

Networks

21,850  
20,339  
55,808  
33,884  
14,604  
8,524  

155,009  

4)   Total non-current assets excluding financial instruments, deferred tax assets, and post-employment benefit assets.
5) Including IPR licensing revenue reported under Other above.

Market area 2018

South East Asia, Oceania and India
North East Asia 3)
North America 2)
Europe and Latin America 1) 6)
Middle East and Africa 6)
Other 1) 2) 3) 5)

Total
1) Of which in EU 5)

Of which in Sweden 5)

2) Of which in the United States 5)
3) Of which in China 5)

Net sales

Digital 
 Services

Managed  
Services

4,824  
4,849  
8,358  
12,172  
6,451  
1,435  

38,089  

3,388  
1,465  
3,680  
13,191  
4,046  
–  

25,770  

Emerging  
Business  
and Other

40  
80  
96  
313  
15  
7,865  

8,409  

Networks

21,337  
15,915  
46,452  
33,887  
13,826  
7,153  

138,570  

4) Total non-current assets excluding financial instruments, deferred tax assets, and post-employment benefit assets.
5) Including IPR licensing revenue reported under Other above.
6) 2018 is restated due to a change in 2019 where sales reported on Morocco is reported on market area Middle East and Africa (earlier Europe and Latin America).

Non-current 
assets 4)

Total

812
2,648
12,749
49,895
140
–

66,244
48,133
43,627
11,533
2,136

Non-current 
assets 4)

Total

1,199
2,881
11,570
45,832
151
–

61,633
44,306
38,313
10,176
2,402

Non-current 
assets 4)

Total

445
1,833
9,397
39,481
50
–

51,206
38,423
34,434
8,349
1,525

Total

30,048
33,334
73,775
55,745
23,298
16,190

232,390
29,501
1,123
77,835
18,745

Total

29,776
26,400
70,223
59,006
25,525
16,286

227,216
35,729
589
73,279
15,860

Total

29,589
22,309
58,586
59,563
24,338
16,453

210,838
35,941
2,315
61,446
14,601

Financial report 2020 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
46

Notes to the consolidated financial statements

B2   Net sales

Net sales

Hardware
Software
Services

Net sales
Of which IPR licensing revenues
Of which export sales from Sweden

B3   Expenses by nature

Expenses by nature

Goods and services
Employee remuneration
Amortizations and depreciations
Impairments, obsolescence allowances 
and revaluation
Inventory increase/decrease (–/+), net
Additions to capitalized development

Expenses charged to cost of sales and 
operating expenses

2020

96,294  
49,892  
86,204  

232,390  
9,975  
132,269  

2019

86,130  
48,036  
93,050  

227,216  
9,631  
120,822  

2018

76,792
44,633
89,413

210,838
7,954
109,969

2020

120,102  
74,645  
7,978  

3,082  
–44  
–817  

2019

123,488  
72,663  
8,599  

4,106  
–704  
–1,545  

2018

135,554
67,161
7,221

3,470
–2,995
–925

204,946  

206,607  

209,486

Total restructuring charges in 2020 were SEK 1.3 (0.8) billion.  
Restructuring charges are included in the expenses presented above. 

Restructuring charges by function

Cost of sales
R&D expenses
Selling and administrative expenses

Total restructuring charges

2020

2019

725  
411  
170  

1,306  

337  
344  
117  

798  

2018

5,938
1,293
784

8,015

B4   Other operating income and expenses

Other operating income and expenses

  B5   Inventories 

Inventories 

Raw materials, components, consumables  
and manufacturing work in progress
Finished products
Contract work in progress

Inventories, net

2020

2019

9,510
8,709
9,878

28,097

8,209
8,742
13,912

30,863

The amount of inventories recognized as expense and included in Cost of sales 
was SEK 61,647 (58,249) million.

Contract work in progress consists of costs incurred to date on standard 
and customised solutions where the performance obligations are yet to be 
fully delivered. These costs will be recognized as cost of sales when the related 
revenue is recognized in the income statement.

Reported amounts are net of obsolescence allowances of SEK 3,627 (3,386) 

million. 

Movements in obsolescence allowances

Opening balance
Additions, net
Utilization
Translation differences
Balances regarding acquired/divested 
businesses

Closing balance

2020

3,386  
2,266  
–1,781  
–244  

–  

3,627  

2019

2,611  
2,228  
–1,459  
22  

–16  

3,386  

2018

2,425
1,079
–987
94

–

2,611

B6   Customer contract related balances

Trade receivables, customer finance, contract assets and contract liabilities

Customer finance credits
Trade receivables
Contract assets
Contract liabilities

2020

3,137
42,063
11,273
26,440

2019

3,756
43,069
12,171
29,041

Total trade receivables include SEK 0 (127) million balance relating to 
 associated companies and joint ventures.

2020

2019

2018

Of the total Customer finance credits balance SEK 1,916 (1,494) million 

Other operating income
Gains on sales of intangible assets  
and PP&E
Gains on sales of investments  
and operations 1)
Other operating income

Total other operating income

Other operating expenses
Losses on sales of intangible assets  
and PP&E
Losses on sales of investments  
and operations 1)
Write-down of goodwill 2)
Other operating expenses 3)

Total other operating expenses

64  

115  

347  
750  

1,161  

1,119  
1,116  

2,350  

30

105
362

497

–  

–  

–17

–488  
–  
–11  

–499  

–422  
–  
–11,638  

–12,060  

–330
–275
–43

–665

1) Includes divestments presented in note E2 “Business combinations.”
2) For more information about the write-down of goodwill, see note C1 “Intangible assets.”
3) Includes cost of SEK –10.7 billion in 2019 related to the resolution of the US SEC and DOJ 

 investigations.

.

is current.

Revenue recognized in the period

Revenue recognized in the year relating to the opening 
contract liability balance
Revenue recognized relating to performance obligations 
satisfied, or partially satisfied, in prior reporting periods

2020

2019

20,563

23,461

458

31

Revenue recognized relating to performance obligations satisfied, or partially 
satisfied, in prior reporting periods is a net adjustment that relates to contract 
modifications, retrospective price adjustments, settlement and adjustments to 
variable consideration based on actual measurements concluded in the year. 

Financial report 2020 
 
 
 
 
 
 
 
 
 
Note B6, cont.

Transaction price allocated to the remaining performance obligations

B8   Trade payables 

Notes to the consolidated financial statements

47

Aggregate amount of transaction price allocated 
to unsatisfied, or partially unsatisfied, performance 
 obligations

2020

2019

Trade payables

93,934

101,474

The company expects that the transaction price allocated to the remaining 
performance obligations will be converted into revenue in accordance with 
the following approximation: 80% in 2021, 15% in 2022 and remaining 5% in 
2023 and beyond. 

For information about credit risk and impairment of customer contract 

related balances, see note F1 “Financial risk management.” 

B7   Other current receivables 

Trade payables to associated companies and  
joint ventures
Trade payables, excluding associated companies  
and joint ventures1)

Total

2020

 81 

 31,907 

 31,988 

2019

102

30,301

30,403

1) Of the trade payable amount SEK 8.6 billion relates to supplier invoices under Ericsson’s supplier 

 payments program.

B9   Other current liabilities 

Other current receivables

Prepaid expenses
Advance payments to suppliers

Derivative assets1)
Taxes
Other

Total

1) See also note F1 “Financial risk management.”

2020

1,857
468

1,510
10,839
1,340

16,014

2019

1,418
412

142
9,778
2,729

14,479

Other current liabilities

Accrued interest
Accrued expenses

Of which employee-related
Of which supplier-related
Of which other 1)
Derivative liabilities 2)
Other 3)

Total

2020

181
28,895
15,182
7,823
5,890
234
8,864

38,174

2019

238
31,159
13,303
10,084
7,772
996
5,012

37,405

1) Major balance relates to accrued expenses for customer projects.
2) See also note F1 “Financial risk management.”
3) Includes items such as VAT and withholding tax payables and other payroll deductions, and liabilities 

for goods received where the related invoice has not yet been received.

Section C – Long-term assets
C1   Intangible assets

Intangible assets

Cost
Opening balance
Acquisitions/capitalization
Balances regarding acquired/divested 
business 2)
Sales/disposals
Translation differences

Closing balance

Accumulated amortizations
Opening balance
Amortizations
Balances regarding divested 
 business 2)
Sales/disposals
Translation differences

Closing balance

Accumulated impairment losses
Opening balance
Balances regarding divested 
 business 2)
Impairment losses
Translation differences

Closing balance

Net carrying value

Capitalized 
 development 
expenses

18,681  
817  

–  
–1,256  
–193  

18,049  

–10,896  
–906  

1,256  
99  

–10,447  

2020

Goodwill

37,847  
–  

7,104  
–  
–3,359  

41,592  

–  
–  

–  
–  
–  

–  

IPR1),  
brands and other 
 intangible assets

Capitalized 
 development 
expenses

52,912
396

3,500
–48
–2,847

53,913

–43,018
–1,083

35
48
2,297

23,719  
1,545  

–2,099  
–4,551  
67  

18,681  

–14,768  
–1,519  

843  
4,551  
–3  

–41,721

–10,896  

2019

Goodwill

43,294  
–  

–7,093  
–  
1,646  

37,847  

–  
–  

–  
–  
–  

–  

–3,745  

–6,647  

–  
–  
–  

–  
–  
–  

–3,745  

3,857  

–6,647  

34,945  

–7,403

–
–137
153

–7,387

4,805

–4,714  

–13,259  

1,005  
–36  
–  

–3,745  

4,040  

7,292  
–  
–680  

–6,647  

31,200  

IPR1),  
brands and other 
 intangible assets

58,101
4

–6,049
–112
968

52,912

–47,277
–1,019

5,922
112
–756

–43,018

–7,350

55
–19
–89

–7,403

2,491

1) Intellectual property rights.
2) For more information on acquired/divested businesses, see note E2 “Business combinations.”

Financial report 2020 
 
 
 
48

Notes to the consolidated financial statements

Note C1, cont.

The total goodwill for the Company is SEK 34.9 (31.2) billion and is allocated 
to the operating segments Networks, with SEK 24.1 (26.5) billion, Digital 
Services, with SEK 3.0 (3.3) billion and segment Emerging Business and 
Other, with SEK 7.8 (1.4) billion, of which Cradlepoint SEK 6.5 billion. Segment 
Managed Services does not carry goodwill. More information is disclosed in 
note B1 “Segment information.”

Write-down during 2020
In Networks there was an impairment write-down of SEK 0.1 billion related to 
the portfolio of the antenna and filter business, which is reported in line item 
Research and development expenses.

Write-down during 2019 and 2018
In 2019 Digital Services and Networks there was an impairment write-down 
of SEK 0.04 billion related to capitalized development expenses triggered 
by a change in the GIC program, which is reported on line item Research and 
development expenses. In segment Emerging Business and Other there was 
a write-down of SEK 0.02 billion triggered by a change in business strategy, 
which is reported on line item Selling and administrative expenses. 

In 2018 in Digital Services there was an impairment write-down of SEK 0.3 

billion related to capitalized development expenses triggered by a change in 
the Business Support System (BSS) strategy, which is reported on line item 
Research and development expenses. In segment Emerging Business and 
Other for the Cash Generating Unit, CGU, Edge Gravity there was a goodwill 
impairment write-down of SEK 0.3 billion triggered by a change in business 
strategy, which is reported on line item Other operating expenses. There is no 
remaining goodwill for this CGU.

Goodwill allocation
The goodwill allocation has not changed since last year. Goodwill from acqui-
sitions during the year has been allocated to segments Digital Services and 
Emerging Business and Other, of which Cradlepoint is the main part. 

Impairment tests
Each operating segment is a CGU, except for segment Emerging Business and 
Other which consists of five CGUs. The value in use method has been used for 
goodwill impairment, which means that the recoverable amounts for CGUs are 
established as the present value of expected future cash flows based on five-
year business plans approved by management.

Estimation of future cash flows includes assumptions mainly for the follow-

ing key financial parameters:
 – Sales growth
 – Development of operating income (based on operating margin or cost of 

goods sold and operating expenses relative to sales)

 – Related development of working capital and capital expenditure 

requirements.

The assumptions regarding industry-specific market drivers and market 
growth are based on industry sources as input to the projections made within 
the Company for the development 2021–2025 for key industry parameters:
 – By 2025, about 35 years after the introduction of digital mobile technology, 
it is predicted that there will be 8.6 billion mobile subscriptions (excl. Cellular 
IoT). 

 – The number of mobile subscriptions is estimated to grow from around 

7.9 billion by the end of 2020 to around 8.6 billion by the end of 2025. Out 
of all mobile subscriptions, 7.3 billion will be associated with a smartphone. 

 – The number of 5G subscriptions is forecasted to reach 2.8 billion (excl. 

Cellular IoT) by the end of 2025.

 – By 2025, about 36 billion connected devices are forecasted, of which over 
25 billion will be related to Internet of Things, IoT. Connected IoT devices 
including connected cars, machines, meters, sensors, point-of-sale 
 terminals, consumer electronics and wearables.

 – Cellular IoT is predicted to grow from 1.7 billion devices in 2020 to 5.2 billion 

devices in 2025.

 – Mobile data traffic volume is estimated to increase by around four times in 
the period 2020–2025. The mobile traffic is driven by smartphone users 
and video traffic. Smartphone traffic will grow by around four times, and 
mobile video traffic is forecasted to grow by around 30% annually through 
2025 to account for approximately 75% of all mobile data traffic.

The assumptions are also based upon information gathered in the Company’s 
long-term strategy process, including assessments of new technology, the 
Company’s competitive position and new types of business and customers, 
driven by the continued integration of telecom and data. 

The business plans are based on specific estimates for the forecast period, 

2021–2025, using a nominal annual growth rate of 1% (1%) per year 
thereafter. An after-tax discount rate of 8.0% (8.1%) has been applied for the 
discounting of projected after-tax cash flows. The same rate has been applied 
for all CGUs, since there is a high degree of integration between them, except 
for one CGU. There are no reasonable indications arising from our sensitivity 
analysis that would lead to an impairment.

The discount rate for CGU Emodo within segment Emerging Business and 
Other has been set to 12% due to the lower maturity of the business and the 
corresponding higher risk involved. If the discount factor in the impairment test 
would have been increased by four percentage points to 16% no head room 
would remain. This CGU has a carrying amount of SEK 0.4 billion.

The Company’s discounting is based on after-tax future cash flows and 
after-tax discount rates. This discounting is not materially different from a 
discounting based on before-tax future cash flows and before-tax discount 
rates, as required by IFRS. In note A1 “Significant accounting policies,” and 
note A2 “Critical accounting estimates and judgments,” further disclosures are 
given regarding goodwill impairment testing. The assumptions for 2019 are 
disclosed in note C1 “Intangible assets” in the Annual Report of 2019. 

 The Company has considered the effect of the COVID-19 pandemic in 
the impairment test and currently expect no material changes to expected 
future cash flows which could impact recoverability of intangible assets. Risk 
assessment on the business plans is carried out on a regular basis and an 
impairment review will be performed if conditions suggest that such assets 
may be impaired.

Financial report 2020Notes to the consolidated financial statements

49

C2   Property, plant and equipment

Property, plant and equipment 2020

Real estate

Machinery and other 
technical assets

Other equipment, tools 
and installations

Construction in progress  
and advance payments

Cost
Opening balance
Additions
Balances regarding acquired/divested 
 business
Sales/disposals
Reclassifications
Translation differences

Closing balance

Accumulated depreciations
Opening balance
Depreciations
Balances regarding divested business
Sales/disposals
Reclassifications
Translation differences

Closing balance

Accumulated impairment losses
Opening balance
Impairment losses
Sales/disposals
Translation differences

Closing balance

Net carrying value

6,755  
78  

2  
–567  
720  
–485  

6,503  

–3,745  
–425  
–  
537  
1  
227  

–3,405  

–295  
–11  
9  
22  

–275  

2,823  

3,512  
163  

4  
–475  
92  
–266  

3,030  

–2,843  
–241  
–  
470  
11  
210  

–2,393  

–43  
–65  
28  
5  

–75  

562  

33,790  
2,184  

59  
–2,534  
1,009  
–1,618  

32,890  

–23,291  
–2,936  
1  
2,165  
–12  
1,210  

–22,863  

–1,005  
–434  
348  
67  

–1,024  

9,003  

1,015  
2,068  

–10  
–173  
–1,821  
–84  

995  

–  
–  
–  
–  
–  
–  

–  

–  
–2  
2  
–  

–  

995  

Total

45,072
4,493

55
–3,749
–
–2,453

43,418

–29,879
–3,602
1
3,172
–
1,647

–28,661

–1,343
–512
387
94

–1,374

13,383

Contractual commitments for the acquisition of property, plant and equipment as per December 31, 2020, amounted to SEK 499 (548) million. 

In 2020 impairment losses have been made of SEK 0.5 (0.4) billion. The impairment losses by segment was Networks SEK 0.3 (0.2) billion, Digital Services 

SEK 0.1 (0.1) billion. 

Property, plant and equipment 2019

Cost
Opening balance
Additions
Balances regarding acquired/divested 
 business
Sales/disposals
Reclassifications
Translation differences

Closing balance

Accumulated depreciation
Opening balance
Depreciations
Balances regarding divested business
Sales/disposals
Reclassification
Translation differences

Closing balance

Accumulated impairment losses
Opening balance
Impairment losses
Balances regarding divested business

Sales/disposals
Translation differences

Closing balance

Net carrying value

Real estate

Machinery and other 
technical assets

Other equipment, tools 
and installations

Construction in progress  
and advance payments

6,844  
81  

–167  
–568  
369  
196  

6,755  

–3,703  
–406  
97  
379  
–  
–112  

–3,745  

–292  
–56  
1  

61  
–9  

–295  

2,715  

3,372  
272  

173  
–346  
–24  
65  

3,512  

–2,948  
–203  
12  
323  
34  
–61  

–2,843  

–66  
6  
–  

19  
–2  

–43  

626  

32,469  
2,650  

–317  
–2,941  
1,178  
751  

33,790  

–22,769  
–2,978  
355  
2,692  
–34  
–557  

–23,291  

–929  
–280  
1  

235  
–32  

–1,005  

9,494  

871  
2,115  

27  
–514  
–1,523  
39  

1,015  

–  
–  
–  
–  
–  
–  

–  

–  
–30  
–  

30  
–  

–  

1,015  

Total

43,556
5,118

–284
–4,369
–
1,051

45,072

–29,420
–3,587
464
3,394
–
–730

–29,879

–1,287
–360
2

345
–43

–1,343

13,850

Financial report 2020 
 
50

Notes to the consolidated financial statements

C3   Leases 

Leases with the Company as lessee

Right-of-use assets

Cost
Opening balance
Additions
Balances regarding acquired/divested business
Terminations
Translation differences

Closing balance

Accumulated depreciations
Opening balance
Depreciations
Balances regarding divested business
Terminations
Translation differences

Closing balance

Accumulated impairment losses
Opening balance
Impairment losses
Terminations
Translation differences

Closing balance

Financial sublease
Opening balance
Derecognition
Translation differences

Closing balance

Real estate  

Vehicles  

Other  

Total

Real estate  

Vehicles  

Other  

Total

2020

2019

11,263  
2,220  
126  
–926  
–899  

11,784  

–2,126  
–2,082  
1  
238  
269  

–3,700  

–872  
–47  
553  
26  

–340  

–314  
–42  
43  

–313  

698  
339  
–  
–130  
–84  

823  

–260  
–277  
–  
109  
38  

–390  

–  
–  
–  
–  

–  

–  
–  
–  

–  

126
45
–
–
–

171

–28  
–28  
–  
–  
1  

–55  

–  
–  
–  
–  

–  

–  
–  
–  

–  

12,087
2,604
126
–1,056
–983

12,778

–2,414
–2,387
1
347
308

–4,145

–872
–47
553
26

–340

–314
–42
43

–313

9,151  
2,035  
–21  
–127  
225  

11,263  

–  
–2,162  
1  
14  
21  

–2,126  

–767  
–75  
–  
–30  

–872  

–311  
2  
–5  

–314  

452  
265  
–  
–29  
10  

698  

–  
–284  
–  
22  
2  

–260  

–  
–  
–  
–  

–  

–  
–  
–  

–  

126  
–  
–  
–  
–  

126  

–  
–28  
–  
–  
–  

–28  

–  
–  
 –  
–  

–  

–  
–  
–  

–  

9,729
2,300
–21
–156
235

12,087

–
–2,474
1
36
23

–2,414

–767
–75
–
–30

–872

–311
2
–5

–314

Net carrying value

7,431  

433  

116  

7,980

7,951  

438  

98  

8,487

Lease liabilities
The lease liabilities amounted to SEK 9,300 (9,882) million by the end of 2020. 
The remaining contractual maturities as of December 31, 2020 is shown in 
note D4 “Contractual obligations.”

Future cash outflow
Future cash outflows from extension options beginning in 2021 amounts to 
SEK 91 (48) million. Future cash outflows from leases not yet commenced in 
2020 to which Ericsson as the lessee is committed is SEK 13 million.

Lease cost
The total lease cost amounted in 2020 to SEK 3,704 (3,576) million, of which 
depreciation SEK 2,387 (2,474) million, impairment losses SEK 47 (75) million, 
lease expense relating to low-value assets SEK 516 (194) million, interest 
expense SEK 490 (551) million and variable lease expense SEK 264 (357) 
million. Variable lease expense consists mainly of property tax. 

Leases with the Company as lessor 
Lessor leases relate mainly to subleasing of real estate. These lease contracts 
vary in length from 1 to 12 years.

Sublease receivables in 2020 amounted for operating leases to SEK 75 
(124) million and for financial leases to SEK 56 (56) million. Sublease interest 
income from financial leases in 2020 was SEK 11 (18) million

Cash payments

Cash payments

Amortization of the lease liabilities 1)
Interest expense of the lease liabilities
Low-value asset not included in the measurement  
of the liabilities
Variable lease payments not included in  
the  measurement of the lease liabilities

Total cash outflow

1) Including advance payments.

At December 31, 2020, future minimum payment receivables were 

 distributed as follows:

Future minimum payment receivables

2020

–2,417  
–490  

2019

–2,990
–551

–516  

–194

–264  

–3,687  

–357

–4,092

2021
2022
2023
2024
2025
2026 and later

Total

Financial leases  

Operating leases

58  
59  
61  
63  
11  
–  

252  

64
29
18
8
2
2

123

Financial report 2020 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Section D – Obligations
D1   Provisions

Provisions

2020
Opening balance
Additions
Reversal of excess amounts

Negative effect on Income statement

Utilization/Cash out
Reclassifications
Translation differences

Closing balance

2019
Opening balance
Additions
Reversal of excess amounts

Negative effect on Income statement

Utilization/Cash out
Reclassifications
Translation differences

Closing balance

Notes to the consolidated financial statements

51

Restructuring

Customer 
related

Suppliers 
related

Warranty  

Other

1,095  
1,144  
–149  

–815  
9  
–84  

1,200  

3,309  
436  
–290  

–1,788  
–659  
87  

1,095  

3,738  
1,108  
–83  

–766  
–4  
–143  

3,850  

8,916  
1,323  
–86  

–3,247  
–3,217  
49  

3,738  

1,309  
535  
–438  

–595  
–14  
–6  

791  

1,559  
1,641  
–739  

–1,052  
–101  
1  

1,309  

941  
248  
–99  

–105  
3  
–1  

987  

363  
906  
–43  

–288  
–  
3  

941  

3,840  
2,212  
–392  

–1,694  
–21  
–307  

3,638  

1,861  
2,866  
–25  

–1,201  
358  
–19  

3,840  

Total

10,923
5,247
–1,161
4,086
–3,975
–27
–541

10,466

16,008
7,172
–1,183
5,989
–7,576
–3,619
121

10,923

Provisions will fluctuate over time depending on business mix, market mix 
and technology shifts. Risk assessment in the ongoing business is performed 
monthly to identify the need for new additions and reversals. During certain 
years the Company undertakes restructuring activities that may require 
 recognition of provisions. Management uses its best judgment to estimate 
 provisions based on this assessment. Under certain circumstances, provisions are 
no longer required due to outcomes being more favourable than anticipated, 
which affect the provisions balance as a reversal. In other cases, the outcome 
can be negative, and if so, a charge is recorded in the income statement. 

For 2020, new or additional provisions amounting to SEK 5.2 billion were 
made, and SEK 1.2 billion of provisions were reversed. The actual cash outlays 
for 2020 were SEK 4.0 billion compared with the estimated SEK 9.3 billion. 
The expected total cash outlays in 2021 are approximately SEK 6.3 billion.

Of the total provisions, SEK 2.9 (2.7) billion is classified as non-current. For 
more information, see note A1 “Significant accounting policies” and note A2 
“Critical accounting estimates and judgments.” 

Restructuring provisions
In 2020, SEK 1.1 billion in provisions were made and SEK 0.1 billion were 
reversed due to a more favorable outcome than expected. The scope of the 
structural efficiency measures involves service delivery, supply and manu-
facturing, R&D and Selling and administrative expenses. The cash outlays for 
restructuring provisions were SEK 0.8 billion for the full-year, compared with 
the expected SEK 1.1 billion. The cash outlays for the full-year also includes 
provisions identified and paid out during 2020. The cash outlays for 2021 for 
these provisions are estimated to total approximately SEK 1.2 billion. For more 
information about the restructuring charges booked in the income statement, 
see note B3 “Expenses by nature.” 

Customer related
Customer related provision consists of mainly provision for onerous customer 
contracts. During 2020, new provisions amounting to SEK 1.1 billion were 
made for onerous customer contracts where it is probable that expected costs 
will exceed revenue for the remaining duration of the contracts. The cash out-
lays were SEK 0.8 billion in 2020 compared to the estimated of SEK 3.7 billion. 

The main reason for the difference is due to a provision that has a slower utili-
zation because of the COVID-19 travel restrictions. For 2021, the cash outlays 
for these provisions are estimated to total approximately SEK 1.1 billion. 

Supplier related
Supplier related provisions include provision for supplier claims/guarantees. 
During 2020, new provisions amounting to SEK 0.5 billion were made and 
SEK 0.4 billion were reversed due to more favorable outcome. The cash outlays 
were SEK 0.6 billion in 2020 compared to the estimated of SEK 1.3 billion. For 
2021, the cash outlays for this provision is estimated to total approximately 
SEK 0.7 billion.

Warranty provisions
Warranty provisions are based on historic quality rates for established products 
as well as estimates regarding quality rates for new products and costs to 
remedy the various types of faults predicted. These provisions do not include 
costs for service in additions within customer contracts that are accounted for 
as separate performance obligations. During 2020, new provisions amounting 
to SEK 0.2 billion were made. The actual cash outlays for 2020 were SEK 0.1 
billion, compared to the expected SEK 0.8 billion. The cash outlays of warranty 
provisions during year 2021 are estimated to total approximately SEK 0.8 
billion. 

Other provisions
Other provisions include provisions for share-based payments, litigations and 
other. During 2020, new provisions amounting to SEK 2.2 billion were made 
(mainly provisions for share-based payments and litigations). 

As of December 31, SEK 2.1 (1.9) billion (including social charges) of the 
closing balance relates to provisions for share-based payments, see note G3 
“Share-based compensation” for more information. The cash outlays were 
SEK 1.7 billion in 2020 compared to the estimate of SEK 2.4 billion. For 2021, 
the cash outlays for other provisions are estimated to total approximately 
SEK 2.5 billion. 

Financial report 2020 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
52

Notes to the consolidated financial statements

D2   Contingent liabilities 

Contingent liabilities 

Contingent liabilities

Total

2020

1,198

1,198

2019

1,527

1,527

Contingent liabilities mainly relate to pensions, customs guarantees and tax 
litigations in subsidiaries. Contingent liabilities assumed by the Company 
include guarantees of loans to other companies of SEK 15 (27) million.

All ongoing legal and tax proceedings have been evaluated, their potential 
economic outflows and probability estimated and necessary provisions made. 
In note A2 “Critical accounting estimates and judgments,” further disclosure 
is presented in relation to (i) key sources of estimation uncertainty and (ii) the 
decision made in relation to accounting policies applied.

Financial guarantees for third-parties amounted to SEK 6 (24) million as of 

December 31, 2020. The maturity date for the majority of the issued guaran-
tees occurs in 2021 at the latest.

As part of its defense to a now settled patent infringement lawsuit filed by 

Ericsson in 2013 in the Delhi High Court against Indian handset company 
Micromax, Micromax filed a complaint against Ericsson with the Competition 
Commission of India (CCI). The CCI decided to refer the case to the Director 
General’s Office for an in-depth investigation. In January 2014, the CCI 
opened similar investigations against Ericsson based on claims made by Intex 
Technologies (India) Limited and, in 2015, based on a now settled claims from 
iBall. Ericsson has challenged CCI’s jurisdiction in these cases before the Delhi 
High Court and is awaiting final appellate decision by the Supreme Court 
of India.

In April 2019, Ericsson was informed by China’s State Administration for 
Market Regulation (SAMR) Anti-monopoly bureau that SAMR has initiated 
an investigation into Ericsson’s patent licensing practices in China. Ericsson is 
cooperating with the investigation, which is still in a fact-finding phase. The 
next steps include continued fact finding and meetings with SAMR in order to 
facilitate the authority’s assessments and conclusions. 

The amounts in the table above do not include any amounts related to 

neither Micromax, nor SAMR.

D3   Assets pledged as collateral 

Assets pledged as collateral

Chattel mortgages 1)
Bank deposits

Total

1) See also note G1 “Post-employment benefits.” 

2020

6,332
476

6,808

2019

5,340
561

5,901

D4   Contractual obligations

Contractual obligations 2020

(SEK billion)

Current and non-current 
debt 1)
Lease obligations 2)
Other non-current liabilities
Purchase obligations 3)
Trade payables
Commitments for customer 
finance 4)
Derivatives liabilities 4)

Total

Contractual obligations 2019

(SEK billion)

Current and non-current 
debt 1)
Lease obligations 2)
Other non-current liabilities
Purchase obligations 3)
Trade payables
Commitments for customer 
finance 4)
Derivatives liabilities 4)

Total

Payment due by period

<1 
 year

1–3 
years

3–5 
years

>5 
 years

8.4  
2.6  
0.1  
12.0  
32.0  

26.9  
0.1  

82.1  

10.8  
3.9  
0.7  
2.6  
–  

–  
0.1  

10.2  
2.5  
–  
0.6  
–  

–  
–  

1.9  
1.9  
0.6  
–  
–  

–  
–  

Total

31.3
10.9
1.4
15.2
32.0

26.9
0.2

18.1  

13.3  

4.4  

117.9

Payment due by period

<1 
 year

1–3 
years

3–5 
years

>5 
 years

9.8  
2.8  
0.1  
10.6  
30.4  

25.9  

0.3  

79.9  

15.6  
4.1  
0.7  
0.6  
–  

–  

0.1  

10.5  
2.6  
0.1  
0.1  
–  

–  

0.4  

21.1  

13.7  

2.9  
2.3  
1.2  
–  
–  

–  

0.1  

6.5  

Total

38.8
11.8
2.1
11.3
30.4

25.9

0.9

121.2

1) Current and non-current debt, including interest commitments. 
2) Future lease obligations, nominal lease liability, see also note C3 “Leases.”
3) The amounts of purchase obligations are gross, before deduction of any related provisions.
4) See also note F1 “Financial risk management.”

As a measure to secure resilience in our supply chain, mainly as a result of 
increased uncertainties due to COVID-19, we have increased the access to 
critical components and by that also increasing our contractual obligations. 
In particular, the Company has purchase obligations in relation to stock held 
by providers amounting to SEK 1.6 billion. Any risks related to purchase oblig-
ations are assessed according to the principles for recognition of provisions 
as prescribed under note A1 “Significant accounting policies” under heading 
Provisions.

For information about financial guarantees, see note D2 “Contingent 

liabilities.”

Financial report 2020Notes to the consolidated financial statements

53

Section E – Group structure
E1   Equity

Capital stock 2020
Capital stock at December 31, 2020, consisted of the following:

Capital stock

Parent Company

Class A shares
Class B shares

Total

Number of shares

261,755,983  
3,072,395,752  

3,334,151,735  

Capital stock 
(SEK million)

1,309
15,363

16,672

The capital stock of the Parent Company is divided into two classes: Class A 
shares (quota value SEK 5.00) and Class B shares (quota value SEK 5.00). 
Both classes have the same rights of participation in the net assets and earn-
ings. Class A shares, however, are entitled to one vote per share while Class B 
shares are entitled to one tenth of one vote per share.

At December 31, 2020, the total number of treasury shares was 6.043.960 
(19,853,247 in 2019 and 37,057,039 in 2018) Class B shares. Ericsson did not 
repurchase shares in 2020 in relation to the Stock Purchase Plan.

Number of shares

Number of shares Jan 1, 2020
Number of shares Dec 31, 2020

Number of shares

3,334,151,735  
3,334,151,735  

Capital stock 
(SEK million)

16,672
16,672

Dividend proposal
The Board of Directors propose a dividend for 2020 of SEK 2.00 per share 
(SEK 1.50 in 2019 and SEK 1.00 in 2018) to the Annual General Meeting.

Additional paid in capital
Additional paid in capital relates to payments made by owners and includes 
share premiums paid.

Other reserves
Other reserves include translation reserves, cash flow hedges and revaluation 
of borrowings.

Translation reserves (cumulative translation adjustments)
The cumulative translation adjustments comprise all foreign currency transla-
tion reserves arising from the translation of the financial statements of foreign 
operations and changes regarding revaluation of excess value in local currency 
as well as from the translation of liabilities that hedge the Company’s net 
investment in foreign subsidiaries.

Due to the COVID-19 pandemic effect on the financial markets, foreign 
exchanges rates fluctuated significantly during the year. SEK has strengthened 
against major currencies, especially USD, which resulted in negative currency 
translation adjustment of SEK –5.4 billion on consolidation.

Cash flow hedge reserve
For further information, see note F1 “Financial risk management.”

Revaluation of borrowings
For further information, see note F4 “Interest-bearing liabilities.”

Retained earnings
Retained earnings, including net income for the year, comprise the earned 
profits of the Parent Company and its share of net income in subsidiaries, 
joint ventures and associated companies. Retained earnings also include: 

Remeasurements related to post-employment benefits
Actuarial gains and losses resulting from experience-based events and 
changes in actuarial assumptions, fluctuations in the effect of the asset 
 ceiling, and adjustments related to the Swedish special payroll taxes. 
For more  information, see note G1 “Post-employment benefits.”

Non-controlling interests
Equity in a subsidiary not attributable, directly or indirectly, to a parent.

Other reserves

SEK million

Opening balance

Other comprehensive income

Items that will not be reclassified to 
profit or loss
Revaluation of borrowings due to change 
in credit risk
Tax on items that will not be reclassified 
to profit or loss

Items that have been or may be 
 reclassified to profit or loss
Cash flow hedges

Gains/losses arising during the period
Reclassification to profit and loss

Translation reserves

Changes in translation reserves
Reclassification to profit and loss

Share of other comprehensive income of 
JV and assoicated companies
Tax on items that have been or may be 
reclassified to profit or loss

Other comprehensive income, net of tax  

Total comprehensive income

Closing balance

2020

2019

Translation 
reserves

Cash flow 
hedge reserve

Revaluation 
of borrowings

Total other 
reserves

Translation 
reserves

Cash flow 
hedge reserve

Revaluation 
of borrowings

Total other 
reserves

2,967  

–230  

–445  

2,292  

893  

–  

72  

965

–  

–  

–  
–  

–5,434  
124  

–81  

–  

–5,391  

–5,391  

–2,424  

–  

–  

136  
281  

–  
–  

–  

–86  

331  

331  

101  

99  

99  

–20  

–20  

–  
–  

–  
–  

–  

–  

79  

79  

–366  

136  
281  

–5,434  
124  

–81  

–86  

–4,981  

–4,981  

–2,689  

–  

–  

–  
–  

1,943  
54  

77  

–  

2,074  

2,074  

2,967  

–  

–  

–651  

–651

134  

134

–290  
–  

–  
–  

–  

60  

–230  

–230  

–230  

–  
–  

–  
–  

–  

–  

–517  

–517  

–445  

–290
–

1,943
54

77

60

1,327

1,327

2,292

Financial report 2020 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
54

Notes to the consolidated financial statements

E2   Business combinations

Acquisitions and divestments
Acquisitions

Acquisitions 2018–2020

Total consideration, including cash

Net assets acquired
Cash and cash equivalents
Property, plant and equipment
Right-of-use of assets
Intangible assets
Investments in associates
Other assets
Provisions, incl. post-employment 
benefits
Other liabilities

Total identifiable net assets
Costs recognized in net income
Goodwill

Total
Acquisition-related costs 1)

2020

9,848  

314  
55  
126  
3,583  
167  
1,292  

–16  
–2,781  

2,740  
–  
7,108  

9,848  
92  

2019

1,957  

142  
353  
–  
497  
101  
1,357  

–102  
–743  

1,605  
153  
199  

1,957  
85  

2018

1,314

94
4
–
481
64
254

–
–494

403
–
911

1,314
24

1) Acquisition-related costs are included in Selling and administrative expenses in the consolidated 

income statement.

In 2020, Ericsson made acquisitions with a negative cash flow effect amount-
ing to SEK 9,534 (1,815) million. The acquisitions consist primarily of: 

Cradlepoint: On November 1, 2020, the Company acquired all of the shares 
in Cradlepoint Inc, a US-based market leader in Wireless Edge WAN 4G and 
5G Enterprise solutions. The investment is key to Ericsson’s ongoing strategy 
of capturing market share in the rapidly expanding 5G Enterprise space. 
Cradlepoint complements Ericsson’s existing 5G Enterprise portfolio which 
includes Dedicated Networks and a global IoT platform. Goodwill in this 
transaction represents future customers, future technology and synergies 
to the sales channels and commercial model applied by Cradlepoint and is 
not expected to be deductible for tax purposes. The following table shows 
the provisional fair values at the acquisition date of the assets acquired and 
liabilities assumed.

Cradlepoint

Total consideration – cash

Net assets acquired
Cash and cash equivalents
Property, plant and equipment
Intangible assets
Other assets
Other liabilities 1)

Total identifiable net assets
Goodwill

Total

1) Includes deferred tax liabilities of SEK 1,205 million.

2020

9,498

297
185
3,330
1,420
–2,797

2,435
7,063

9,498

Genaker: On March 31, 2020 the Company acquired 100% of the shares in 
Genaker, a provider of Mission Critical Push-to-talk (MC-PTT) solutions, based 
in Barcelona, Spain. The acquisition strengthens Ericsson’s MC-PTT offering 
as the mission critical communications and private network market is going 
through a significant technology shift. Balances to facilitate the Purchase price 
allocation are final.

Kathrein: The preliminary purchase price allocation of Kathrein made in 2019 
was finalized during 2020 with the following effects: an increase in intangible 
assets of SEK 188 million, a decrease of other assets of SEK 119 million and an 
increase of assumed liabilities of SEK 69 million.

In order to finalize a Purchase price allocation all relevant information needs 
to be in place. Examples of such information are final consideration and 
final opening balances, they may remain preliminary for a period of time due 
to for example adjustments of working capital, tax items or decisions from 
local authorities.

Divestments

Divestments 2018–2020

Proceeds 1)
Net assets disposed of
Property, plant and equipment
Right-of-use assets
Investments in associates
Intangible assets
Goodwill
Other assets
Provisions, incl. post-employment 
benefits
Other liabilities

Total net assets
Net gains/losses from divestments
Shares in associated companies 1)

Cash flow effect

2020

4  

2019
1,569  

1  
1  
–  
48  
4  
83  

–1  
6  
142  
–138  
–  

4  

171  
20  
5  
820  
–  
96  

244  
–774  
582 
987  
–1,209  

360  

2018

226

55
–
114
30
–
809

–43
–571

394
–168
–

226

1) Proceeds for 2019 includes cash of SEK 320 million and shares in associated companies  

of SEK 1,209 million.

In 2020, the Company made divestments with a cash flow effect amounting 
to SEK 4 (360) million. Net gains/losses from the divestments are presented 
on Other operating income in the Income statement, see note B4 “Other 
 operating income and expenses” for more information. 

Financial report 2020 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the consolidated financial statements

55

Transaction date

Nov 2020
Mar 2020
Dec 2019
Oct 2019
Aug 2019
Sep 2018
Mar 2018

Feb 2018

Transaction date

Feb 2019

Aug 2018

Jun 2018

Note E2, cont.

Acquisitions 2018–2020

Company

Cradlepoint
Genaker
ST-Ericsson
Kathrein
CSF
CENX
VidScale
Placecast

Description

  A US company providing Wireless WAN Edge 4G and 5G solutions for the enterprise market.
  A Spanish provider of Mission Critical Push-to-talk (MC-PTT) solutions.
  The remaining shares were acquired in ST-Ericsson (previously a joint venture).
  A German provider of antenna and filter technologies.
  A US based company related to the iconectiv business.
  A US based service assurance technology company.
  A US company providing cloud-based Content Delivery Network (CDN) solutions.

A US company that leverages deterministic carrier data to deliver better audience, verification, 
and insight solutions.

Divestments 2018–2020

Company

MediaKind

  Description

  A divestment of 51% of its MediaKind business.

Ericsson Local Services AB (LSS)

  A divestment of the Local Services company in Sweden.

Excellence Field Factory

  A divestment of the Spanish fiber service operations.

E3   Associated companies

Equity in associated companies

Opening balance
Investments
Share in earnings
Distribution of capital stock
Taxes
Dividends
Divested business
Translation differences

Closing balance

2020

1,565  
167  
–298  
–3  
–33  
–43  
–  
–81  

1,274  

2019

611
1,310
–335
–
–5
–66
–5
55

1,565

The Company owns 49% of MediaKind with an investment of SEK 0.8 (1.2) 
billion. The Company’s share in earnings of MediaKind was SEK –0.4 (–0.4) 
billion and the remaining investment is SEK 0.4 (0.8) billion. The Company has 
provided a loan to MediaKind of SEK 0.5 (0.2) billion.

Financial report 2020 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
56

Notes to the consolidated financial statements

Section F – Financial instruments
F1   Financial risk management

The Company’s financial risk management is governed by a policy approved 
by the Board of Directors. The Board of Directors is responsible for overseeing 
the capital structure and financial management of the Company, approving 
certain matters (such as investments, customer finance commitments, guaran-
tees and borrowing) and setting limits on the exposure to financial risks.

For the Company, a robust financial position with an investment grade 
rating, low leverage and ample liquidity is deemed important. This provides 
financial flexibility and independence to operate and manage variations in 
working capital needs as well as to capitalize on business opportunities.

The Company’s overall capital structure should support the financial targets. 

The capital structure is managed by balancing equity, debt financing and 
liquidity in such a way that the Company can secure funding of operations 
at a reasonable cost of capital. Regular borrowings are complemented with 
committed credit facilities to give additional flexibility to manage unforeseen 
funding needs. The Company strives to deliver strong free cash flow.

The Company’s capital objectives are:
 – Strong free cash flow before mergers and acquisition (M&A)
 – Positive net cash position
 – Investment grade rating by Moody’s (Baa3), Standard & Poor’s (BBB-) and 

Fitch (BBB-).

Capital objectives-related information, SEK billion

Free cash flow before M&A 1)
Positive net cash 1)

Credit rating
Fitch
Standard & Poor’s
Moody´s

2020

22.3  
41.9  

2019

7.6
34.5

BBB-, stable   BBB-, stable
BBB-, stable   BB+,positive
Ba1, stable   Ba2,positive

1) For more information about the measures, see Alternative performance measures and Financial 

terminology.

In June 2020, Moody’s announced that they had changed their Corporate 
Credit Rating from Ba2 to Ba1 and outlook from positive to stable. In 
November 2020, Standard & Poor’s (S&P) announced that they have changed 
their Corporate Credit Rating from BB+ to BBB- and outlook from positive to 
stable.

The Company has a treasury and customer finance function with the 

principal role to ensure that appropriate financing is in place through loans and 
committed credit facilities, actively managing the Company’s liquidity as well 
as financial assets and liabilities, and managing and controlling financial risk 
exposures in a manner consistent with underlying business risks and financial 
policies. It also acquires suitable third-party financing solutions for customers 
and to minimize recourse to the Company. To the extent that customer loans 
are not provided directly by banks, the Parent Company provides or guarantees 
vendor credits. The central function also monitors the exposure from outstand-
ing vendor credits and credit commitments.

The Company classifies financial risks as:
 – Foreign exchange risk
 – Interest rate risk
 – Credit risk
 – Liquidity
 – Refinancing risk
 – Market price risk in own and other equity instruments.

The Board of Directors has established risk limits for defined exposures to 
foreign exchange and interest rate risks as well as to political risks in certain 
countries.

For further information about accounting policies, see note A1 “Significant 

accounting policies.”

Foreign exchange risk
The Company is a global company with sales mainly outside Sweden. Sales 
and incurred costs are to a large extent denominated in currencies other 
than SEK and therefore the financial results of the Company are impacted by 
currency fluctuations. The Company reports the financial statements in SEK. 
Movements in exchange rates between currencies that affect these statements 
are impacting the comparability between periods.

Line items, primarily sales, are impacted by translation exposure incurred 
when converting foreign entities’ financial statements into SEK. Line items and 
profitability, such as operating income are impacted by transaction exposure 
incurred when financial assets and liabilities, primarily trade receivables and 
trade payables, are initially recognized and subsequently remeasured due to 
change in foreign exchange rates.

The table below presents the net exposure for the largest currencies impact 

on sales and also net external transaction exposure of these currencies on 
profitability. The internal transaction exposures will not impact group profit-
ability if all related transactions occur and are recognized in the profit and loss 
in the same month. Any effect on profit and loss is a function of timing and FX 
volatility, therefore impossible to predict.

Currency exposure, SEK billion

Exposure 
currency

Sales 
translation 
exposure

Sales 
transaction 
exposure

Sales net 
exposure

Net 
external 
trans-
action 
exposure 1)

Net internal 
transaction 

exposure 2)

USD 3)
EUR
CNY
INR

AUD
JPY

BRL
SAR
GBP

76.7  
26.0  
15.3  
7.0  

9.0  
11.8  

2.9  
7.0  
6.1  

36.4  
9.5  
–0.1  
–0.2  

–0.5  
–  

–  
1.5  
–0.7  

113.1  
35.5  
15.2  
6.8  

8.5  
11.8  

2.9  
8.5  
5.4  

–12.3  
12.5  
3.0  
0.2  

0.2  
0.1  

1.0  
1.6  
–1.0  

39.6  
–6.4  
–8.8  
–3.3  

4.3  
9.1  

–0.5  
2.0  
2.2  

1) Net external sales and purchases in foreign currency.
2) Internal sales and purchases in foreign currency.
3) Sales transaction exposure in 2020 includes volume in the cash flow hedge of USD 517 million. Based 
on the outstanding cash flow hedge volume at year end, the hedged sales volume that will occur in 
2021 is USD 200 million.

Translation exposure
Translation exposure relates to sales and cost incurred in foreign entities when 
converted into SEK upon consolidation. These exposures cannot be addressed 
by hedging.

Transaction exposure
The Company considers three main aspects of transaction exposure.

a) Transaction risk impacting net sales and operating income 
Transaction exposure relates to sales and cost incurred in non-reporting 
currencies in individual group companies. Foreign exchange risk is as far as 
possible concentrated in Swedish group companies, primarily Ericsson AB, by 
selling to foreign subsidiaries in either the functional currency of the customers, 
EUR or USD. This transaction risk can be hedged, although it is only done for 
material cash inflows or outflows that are highly certain. 

The Company has identified certain customer contracts where a fluctuation 
in the USD/SEK foreign exchange rate would significantly impact net sales and 
operating income. These contracts are multi-year contracts with highly prob-
able payments at fixed points in time denominated in USD. 

The Board of Directors has provided a mandate to the Company to hedge 
between 0%–100% of this exposure up to three years in advance. This man-
date instructs the treasury function to hedge a greater percent of this exposure 
at more favorable rates while hedging a lower percent of the exposure at less 
favorable rates according to a defined scale. 

Hedge accounting is applied, whereby the Company enters into foreign 
exchange forward contracts that match the terms of the foreign exchange 
exposure as closely as possible and designates them as hedging instruments. 
Hedge ineffectiveness is expected to be minimal but may arise due to differ-
ences in timing of the cash flows between the hedged items and the hedging 
instruments.

Financial report 2020Note F1, cont.

b) Transaction exposure in individual balance sheet
According to Company policy, transaction exposure in subsidiaries’ balance 
sheets (e.g., trade receivables and trade payables that are remeasured due to 
change in foreign exchange rates) should be fully hedged. Foreign exchange 
exposures in balance sheet items are hedged through offsetting balances or 
derivatives. Foreign exchange exposures are managed net, and its effects are 
presented net within Financial income and expenses. This is not designated as 
hedge accounting.

c) FX execution risk in Ericsson AB (EAB)
As balance sheet hedging is done net on a monthly basis, significant volatility 
in USD hedge volumes exposes EAB to FX execution risk. In order to spread the 
FX execution risk over the year, 14% of each of the next six months forecasted 
sales and purchases in EAB are hedged monthly. The hedged volumes are 
funded by internal loans from its parent company which are not hedged, 
therefore the FX impact on revaluation of the loan is recognized in net FX 
as incurred.

The sensitivity of the FX impact is dependent on changes in foreign 
exchange rates, forecasts and seasonality. USD is the only currency being 
hedged. Outstanding loan at year-end was USD 610 million (USD 440 mil-
lion), with an average balance of USD 751 million over the year. Due to the 
continued weakening of USD against SEK throughout 2020, this resulted in a 
net gain on the hedge loan balances of SEK 1.0 billion, comprised of realiza-
tion and revaluation results on these loans contracts of SEK 811 million and 
SEK 204 million respectively.

Interest rate risk
The Company is exposed to interest rate risk through market value fluctuations 
in certain balance sheet items and through changes in interest revenues and 
expenses. 

Sensitivity analysis 
The Company uses the Value at Risk (VaR) methodology to measure foreign 
exchange and interest rate risks managed by the treasury function. This 
statistical method expresses the maximum potential loss that can arise with 
a certain degree of probability during a certain period of time. For the VaR 
measurement, the Company has chosen a probability level of 99% and a 
one-day time horizon. The daily VaR measurement uses market volatilities and 
correlations based on historical daily data (one year).

Notes to the consolidated financial statements

57

Outstanding derivatives

Outstanding derivatives

Gross 
amount 
recognized  

Net 
amount 
presented  

Related 
amounts 
not offset 
– collaterals  

Net

Offset  

1,491  
–141  

–7  
7  

1,484  
–134  

–1,181  

303
–   –134

57  
–131  

–31  
31  

26  
–100  

26
–  
–   –100

2020

Currency 
derivatives 1)
Assets
Liabilities

Interest rate 
derivatives
Assets
Liabilities

Outstanding derivatives

Gross 
amount 
recognized  

Offset  

Net amount 
presented  

Related 
amounts 
not offset 
– collaterals  

Net

155
–885

77
–201

–54
54

–36
36

101
–831 1)

–
539

101
–292

41
–165

–
–

41
–165

2019

Currency 
derivatives 1)
Assets
Liabilities

Interest rate 
derivatives
Assets
Liabilities

1)  In 2020, currency derivatives designated as cash flow hedge of SEK 127million are included in Other 

current assets (SEK 290 million in Other current liabilities).

Cash collaterals under Credit Support Annex (CSA) to ISDA for cross-
currency derivatives are recognized as Interest-bearing securities, current or 
Borrowings, current, respectively.

The Company holds the following currency derivatives designated as hedging 
instruments:

The treasury function operates under two mandates. In the liquidity 

Foreign exchange forward contracts

management activity, it has a mandate to deviate from floating interest on net 
liquidity and take foreign exchange positions up to an aggregated risk of VaR 
SEK 45 million given a confidence level of 99% and a one-day horizon. The 
average VaR calculated for 2020 was SEK 21.0 (20.6) million. No VaR limits 
were exceeded during 2020.

In the asset-liability management activity, the interest rate risk is managed 

by matching fixed and floating interest rates in interest-bearing balance 
sheet items. The policy is that the net sensitivity on a one basis point move on 
interest-bearing assets matching interest-bearing liabilities, taking derivatives 
into consideration, is less than SEK 10 million. The average exposure during 
2020 was SEK 0.5 (1.3) million per basis point shift.

Sensitivity to interest rate increase of 1 basis point, SEK million

< 3M   3–12M  

1–3Y  

3–5Y  

>5Y  

Total

Interest-bearing assets  
Interest-bearing 
liabilities 1)
Derivatives

Total

–  

–  
–  

 –  

–  

–4  

–2  

–  

–6

–  
–  

 –  

2  
–  

–2  

4  
–  

2  

1  
1  

2  

7
1

2

1)  Borrowings are included as they are designated FVTPL.

2020

Notional Amount (USD millions)
Average forward rate (SEK/USD)

< 1 year

200
8.8238

Hedge ratio is 1:1 and changes in forward rate have been designated as the 
hedged risk. The change in the fair value of the hedging instrument is com-
pared with the change in fair value of the hedged item, and the lower amount 
is taken to OCI. If the change in fair value of the hedging instrument is higher, 
then the excess change in fair value is considered ineffective hedging and 
recorded in net foreign exchange gains and losses. Upon recognition of the 
hedged net sales, the cumulative amount in hedging reserve is released in the 
OCI as a reclassification adjustment and recognized in net sales.

See note E1 “Equity” for movement in the cash flow hedge reserve. No 

hedge ineffectiveness was recognized in the income statement in 2020.

Credit risk
Credit risk is divided into three categories: credit risk in trade receivables and 
contract assets, customer finance risk and financial credit risk, see note A1 
“Significant accounting policies.”

Financial report 2020 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
58

Notes to the consolidated financial statements

Note F1, cont.

Credit risk in trade receivables and contract assets
Credit risk in trade receivables and contract assets is governed by a policy 
applicable to all legal entities in the Company. The purpose of the policy is to:
 – Avoid credit losses through establishing internal standard credit approval 

The distribution of trade receivables and contract assets closely follows the 
distribution of the Company’s sales, see note B1 “Segment information.” The 
ten largest customers represented 50% (49%) of the total trade receivables 
and contract assets in 2020. 

routines in all the Company’s legal entities

 – Ensure monitoring and risk mitigation of defaulting accounts, i.e. events 

of non-payment

 – Ensure efficient credit management within the Company and thereby 

improve days sales outstanding and cash flow

 – Define escalation path and approval process for customer credit limits.

The credit risk of all customers is regularly assessed. Through credit manage-
ment system functionality, credit checks are performed every time a sales order 
or an invoice is generated in the source system. These are based on the credit 
risk set on the customer. Credit blocks appear if past due receivables are higher 
than permitted levels. Release of a credit block requires authorization.

Letters of credits are used as a method for securing payments from custom-
ers operating in emerging markets, in particular in markets with unstable politi-
cal and/or economic environments. By having banks confirming the letters of 
credit, the political and commercial credit risk exposures to the Company are 
mitigated.

Impairment of trade receivables and contract assets 
Trade receivables and contract assets are assessed for impairment under a 
unified model. The Company has determined that credit risk largely depends 
on both the risk in the country where the customer resides (e.g. ability to make 
cross border payments) as well as the payment pattern of the customer. 
Therefore, expected credit losses (ECLs) are calculated using a provision 
matrix that specifies a fixed rate depending both on the number of days past 
due and the country risk rating. The country risk ratings depend on the ratings 
used by all Export Credit Agencies within the OECD. The rates defined in the 
provision matrix are based on historical loss patterns for that grouping of 
customers. These rates are adjusted for current conditions as well as manage-
ment expectations for changes to political risks and payment patterns in 
the future. The provision rates are higher on high risk countries compared to 
low risk countries and also higher on amounts that remain unpaid for longer 
periods of time. 

Due to the COVID-19 pandemic, the Company also assessed the wider eco-
nomic impact in the foreseeable future on the expected credit losses model for 
trade receivables. This primarily focuses on countries that are more impacted 
by macro-economic factors such as oil prices, tourism and access to hard 
currencies, and how those factors may affect the ability of customers to pay in 
future. Current conditions such as payment patterns and possible deterioration 
in aging profiles are also considered in the assessment. The conclusion is that 
there is no material change of risk to the Ericsson Group as a direct result of 
COVID-19. The Company will continue to perform such analysis on a regular 
basis to ensure provision matrix is updated accordingly.

Trade receivables and contract assets together amounted to SEK 53,336 
(55,240) million as of December 31, 2020. Provisions for expected credit losses 
on trade receivables and contract assets amounted to SEK 2,518 (2,983) 
million as of December 31, 2020. The allowance decreased in 2020 due to 
improvement in cash collection resulting in significant reduction of total past 
due invoices. The Company’s write-offs have historically been low. During the 
year SEK 136 (382) million were written off due to the Company having no 
reasonable expectation of collection. Of these write-offs, SEK 0 (0) million are 
still subject to enforcement.

Movements in allowances for impairment of trade receivables  
and contract assets

Opening balance
Decrease in allowance
Write-offs
Translation difference
Closing balance 1)

1)  Of which SEK 1 (0) million relates to contract assets.

2020

2,983  
–118  
–136  
–211  

2,518  

2019

4,123
–737
–382
–21

2,983

Aging analysis of gross values of trade receivables and contracts assets by risk 
category at December 31, 2020

Days past dues

Not due

1-90   91-180   181-360  

>360

Total

Country risk: Low
33,620  
Country risk: Medium 13,487  
3,023  
Country risk: High

517  
1,243  
394  

Total past due

50,130  

2,154  

63  
338  
223  

624  

105  
346  
275  

726  

308   34,613
753   16,167
5,074

1,159  

2,220   55,854

Customer finance credit risk
All major commitments to finance customers are made only after approval in 
accordance with the work procedure for the Board of Directors and according 
to the established credit approval process.

Prior to the approval of new facilities reported as customer finance, an 
internal credit risk assessment is conducted in order to assess the credit rating 
of each transaction for political and commercial risk. The credit risk analysis is 
made by using an assessment tool, where the political risk rating is identical to 
the rating used by all Export Credit Agencies within the OECD. The commercial 
risk is assessed by analysing a large number of parameters, which may affect 
the level of the future commercial credit risk exposure. The output from the 
assessment tool for the credit rating also includes an internal pricing of the risk. 
This is expressed as a risk margin per annum over funding cost. The reference 
pricing for political and commercial risk, on which the tool is based, is reviewed 
using information from Export Credit Agencies and prevailing pricing in the 
bank loan and bond markets for structured financed deals. The objective is that 
the internally set risk margin shall reflect the assessed risk and that the pricing 
is as close as possible to the current market pricing. A reassessment of the 
credit rating for each customer finance facility is made on a regular basis. 

As of December 31, 2020, the total amount payable to the Company under 
customer finance credits was SEK 5,262 (5,924) million. The carrying value of 
these assets was SEK 3,137 (3,756) million as of December 31, 2020, which 
represents the maximum exposure to credit risk on these assets. Customer 
finance is arranged for infrastructure projects in different geographic markets. 
As of December 31, 2020, there were a total of 72 (80) customer finance 
arrangements originated by or guaranteed by the Company. The five largest 
facilities represented 75% (69%) of the customer finance exposure in 2020. 
As of December 31, 2020, Middle East and Africa made up 44% (49%) of the 
outstanding exposure while South East Asia, Oceania and India made up 25% 
(29%). As of December 31, 2020, the Company also had unutilized customer 
finance commitments of SEK 26,939 (25,854) million.

Security arrangements for customer finance facilities may include pledges 
of equipment, pledges of certain assets belonging to the borrower and pledges 
of shares in the operating company. If available, third-party risk coverage is, as 
a rule, arranged. “Third-party risk coverage” means that a financial payment 
guarantee covering the credit risk has been issued by a bank, an export credit 
agency or an insurance company. All such institutions have been rated at least 
investment grade. A credit risk transfer under a sub-participation arrangement 
with a bank can also be arranged. In this case the entire credit risk and the 
funding is taken care of by the bank for the part that they cover.

Information about financial guarantees related to customer finance is 

included in note D2 “Contingent liabilities.”

The table below summarizes the Company’s outstanding customer finance 

as of December 31, 2020 and 2019.

Outstanding customer finance credit risk exposure 1)

Fair value of customer finance credits
Financial guarantees for third-parties
Accrued interest

Maximum exposure to credit risk
Less third-party risk coverage

2020

3,137  
5  
8  

3,150  
–95  

2019

3,756
24
14

3,794
–309

The Company’s risk exposure, less third-party risk 
coverage

3,055  

3,485

1)  This table has been adjusted to show the maximum exposure to credit risk. 

Financial report 2020 
 
 
 
 
 
 
 
 
 
 
 
Note F1, cont.

Fair value assessment of customer finance credits
Customer finance risk exposures are held at fair value and are classified 
as Level 3 on the fair value hierarchy. The Credit Asset Management Team 
within Ericsson Credit AB, reporting to Head of Group Treasury and Customer 
Finance, has established a process with respect to measurement of fair values. 
The quarterly credit review uses an internal model to determine a commercial 
rating for each credit and for calculation of the fair value. The model is based 
on external credit rating, political/country rating and bank pricing. Regular 
monitoring of customer behavior is also a part of the internal assessment. 
Revaluation of customer finance amounted to a net negative impact in the 
income statement of SEK 66 (804) million in 2020, of which SEK 66 (804) mil-
lion is related to credits held as of December 31, 2020. This effect is presented 
within selling and administrative expenses and was mainly related to the 
Middle East and Africa.

Notes to the consolidated financial statements

59

Cash, cash equivalents, interest bearing securities and derivative assets

2020

valent  

< 3 M  

Rating 
or equi-

3–12 
M  

1–5 Y  

>5 Y  

Total

Bank deposits
Other financial 
institutions
Type of issuer:
Governments
Corporates
Mortgage institutes  
Derivative assets

  26,829  

130  

16  

–  

26,975

202  

–  

–  

–  

202

A2/P2  
AAA  

AAA   15,000  
1,960  
216  
189  

–  

605   12,483  
–  
3,969   10,240  
975  

346  

395  
–  
–  
–  

28,483
1,960
14,425
1,510

  44,396  

5,050   23,714  

395  

73,555

2019

2019

valent  

< 3 M  

Rating 
or equi-

3–12 
M  

Customer finance fair value reconciliation

Opening balance
Additions
Disposals/repayments
Revaluation
Translation difference

Closing balance
Of which non-current

2020

3,756  
24,765  
–25,069  
–66  
–249  

3,137  
1,221  

2,884
29,732
–28,032
–804
–24

3,756
2,262

Due to the continued 5G buildout, the demand for customer financing solutions 
has remained high this year, albeit lower than 2019. Most of such financing has 
been successfully transferred to banks, hence the balance of customer finance 
receivables remains low.

Financial credit risk
Financial instruments carry an element of risk in that counterparts may 
be unable to fulfill their payment obligations. This exposure arises in the 
investments in cash, cash equivalents, interest-bearing securities and from 
derivative positions with positive unrealized results against banks and other 
counterparties.

The Company mitigates these risks by investing cash primarily in high rated 

securities such as treasury bills, government bonds, commercial papers, and 
mortgage-covered bonds (see Liquidity risk section below). Separate credit 
limits are assigned to each counterpart in order to minimize risk concentration. 
All derivative transactions are covered by ISDA netting agreements to reduce 
the credit risk. For cross-currency swaps a Credit Support Annex (CSA) to 
ISDA is signed to further reduce the credit risk by exchanging collateral weekly 
against market value. The Company has also moved some derivative expo-
sures to clearing counterparties with daily settlement of margins.

At December 31, 2020, the credit risk in financial cash instruments was 
equal to the instruments’ carrying value. The expected credit losses on cash 
equivalents and interest-bearings securities classified as amortized cost were 
immaterial. Credit exposure in derivative instruments was SEK 0.3 (0.1) billion.

Liquidity risk
The Company minimizes the liquidity risk by maintaining a sufficient cash 
position, centralized cash management, investments in highly liquid interest-
bearing securities, and by having sufficient committed credit lines in place to 
meet potential funding needs. For information about contractual obligations, 
analyzed by contractual maturity, see note D4 “Contractual obligations.” The 
current cash position is deemed to satisfy all short-term liquidity requirements.

Bank deposits
Other financial 
institutions
Type of issuer:
Banks
Governments
Corporates
Mortgage institutes  
Other financial 
institutions
Derivative assets

  35,006  

309  

294  

–  

1–5 Y  

>5 Y  

Total

1  

–  

–  

35,316

–  

294

AAA  
A2/P2  
AAA  

A2  

441  
4,028  
5,305  
278  

213  
1,590  
–  

–  
8,361  
–  
3,832   11,088  

490  
4  

50  
3  

–  
135  

–  
906  
–  
–  

–  
–  

654
14,885
5,305
15,198

540
142

  45,846  

5,997   19,585  

906  

72,334

The instruments are classified as FVTPL or amortized cost. Cash, cash equiva-
lents and interest-bearing securities are mainly held in SEK.

Refinancing risk
Refinancing risk is the risk that the Company is unable to refinance outstanding 
debt under reasonable terms and conditions, or at all, at a given point in time.
Debt financing is mainly carried out through borrowing in the Swedish and 

international debt capital markets.

Bank financing is used for certain subsidiary funding and to obtain commit-

ted credit facilities.

Funding programs 1)

Euro Medium-Term Note program 
(USD million)

SEC Registered program (USD million) 2)

Amount  

Utilized  

Unutilized

5,000  

1,577  

1,000  

3,423

1) There are no financial covenants related to these programs.
2)  Program amount indeterminate.

In November 2020, the Company repaid a bilateral USD 684 million credit 
facility to the European Investment Bank. In December 2020, the Company 
refinanced Swedish Export Credit Corporation (SEK) of USD 170 million with 
a new bond loan of USD 200 million, net increase in funding of USD 30 million. 
The new facility is set to mature in 2030.

Committed credit facilities

Multi-currency revolving credit facility 
(USD million)
European Investment Bank (EIB) credit 
facility (EUR million)

Amount  

Utilized   Unutilized

2,000  

250  

–  

–  

2,000

250

Financial report 2020 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
60

Notes to the consolidated financial statements

Note F1, cont.

Fair valuation of the Company’s financial instruments
The Company’s financial instruments accounted for at fair value generally 
meet the requirements of level 1 valuation as they are based on quoted prices 
in active markets for identical assets. For some of the Company’s financial 
assets and liabilities, especially derivatives, quoted prices are not readily avail-
able and fair values are calculated using market inputs such as interest rate 
quotes and currency rates.

For financial liabilities designated at fair value to profit and loss, the carry-
ing amount reflects the effect in own credit spreads either in quoted prices or 
quoted Credit Default Swap (CDS) for Investment Grade companies.

Valuation hierarchy
– Quoted market prices – level 1
Assets and liabilities are classified as level 1 if their value is observable in an 
active market. Such instruments are valued by reference to unadjusted quoted 
prices for identical assets or liabilities in active markets where the quoted price 
is readily available, and the price represents actual and regularly occurring 
market transactions.

FX derivatives are valued by using observable forward rates, discounted 
using base interest rate curve. Valuation of foreign exchange options are made 
using the Black-Scholes formula.

The value of credit risks in derivative contracts are monitored regularly. 
Derivative credit and debit valuations adjustments are calculated based on 
outstanding market values and default probabilities from the CDS market, 
and if effect on valuation is material, shall be included in the fair value of the 
derivatives.

– Valuation technique using significant unobservable inputs – level 3
Assets and liabilities are classified as level 3 if their valuation incorporates 
significant inputs that are not based on observable market data (unobservable 
inputs). This mainly applies to investment in equity interests whereby valuation 
input is considered observable if it can be directly observed from transactions 
in an active market, or if there is compelling external evidence demonstrating 
an executable exit price. Unobservable input levels are generally determined 
via reference to observable inputs, historical observations or using other 
 analytical techniques.

– Valuation technique using observable inputs – level 2
Assets and liabilities classified as level 2 have been valued using models 
whose inputs are observable either directly or indirectly. Valuations based 
on observable inputs include cash equivalents (e.g. discounted papers, term 
deposits) and interest rate derivatives which are valued using interest rate yield 
curves. Other market observable inputs include credit spreads and FX forward 
rates.

Input for base interest rates are quoted fixing rates, interest rates swaps 

and IBOR rates. 

Financial instruments carried at amortized cost
Financial instruments, such as some cash equivalents, interest-bearing securi-
ties, borrowings and payables, are carried at amortized cost which is deemed 
to be equal to fair value. When a market price is not readily available and there 
is insignificant interest rate exposure and credit spreads affecting the value, 
the carrying value is considered to represent a reasonable estimate of 
fair value.

Financial instruments

SEK billion

Assets at fair value through profit 
or loss

Customer finance
Interest bearing securities
Cash equivalents 3)
Other financial assets 1)
Other current assets 2)

Assets at fair value through OCI

Trade receivable

Assets at amortized cost

Interest bearing securities
Cash equivalents 3)
Other financial assets

Financial assets

Financial liabilities at 
designated FVTPL

Parent Company borrowings

Financial liabilities at FVTPL
Other current liabilities
Liabilities at amortized cost

Trade payables
Borrowings

Financial liabilities

2020

2019

Amortized 
cost

Fair 
 value

Fair value hierarchy level

Level 1

Level 2

Level 3

Amortized 
cost

Fair 
 value

Fair value hierarchy level

Level 1

Level 2

Level 3

–  
–  
–  
–  
–  

–  

0.4  
3.6  
0.5  

4.5  

–  

–  

–32.0  
–2.9  

–34.9  

3.1  
28.1  
23.6  
1.5  
1.5  

42.1  

–  
–  
–  

99.9  

–  
28.1  
–  
–  
–  

–  

–  
–  
–  

–  
–  
23.6  
–  
1.5  

–  

–  
–  
–  

–27.2  

–18.9  

–8.3  

–0.2  

–  
–  

–27.4  

–  

–  
–  

–0.2  

–  
–  

3.1

–  
–  

1.5

–  

42.1

–  
–  
–  

–

–

–
–

–  
–  
–  
–  
–  

–  

0.5  
3.8  
0.2  

4.5  

–  

–  

–30.4  
–1.8  

–32.2  

3.8  
26.6  
23.9  
1.4  
1.3  

43.1  

–  
–  
–  

100.1  

–  
26.6  
–  
0.2  
–  

–  

–  
–  
–  

–  
–  
23.9  
–  
0.1  

–  

–  
–  
–  

–35.9  

–20.5  

–15.4  

–1.0  

–  
–  

–36.9  

–  

–  
–  

–1.0  

–  
–  

3.8
–
–
1.2
1.2

43.1

–
–
–

–

–

–
–

1) Other financial assets in Level 3 relate to investment in equity interests which are included in “Other investments in shares and participants” within note F3 “Financial assets, non-current.”
2) Oher current asset in Level 3 at the end of 2019 relates to a financial investment which was fully redeemed in 2020.
3) Total Cash and cash equivalent is SEK 43.6 (45.1) billion, of which SEK 27.2 (27.7) billion relating to Cash equivalents are presented in the table above.

Financial report 2020 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the consolidated financial statements

61

Note F1, cont.

Market price risk in own shares and other listed equity investments 
The Company is exposed to fluctuations in its own share price through share-
based compensation for employees and the Board of Directors. Some of the 
plans are share-settled and some are cash-settled as further disclosed in note 
A1 “Significant accounting policies”, note G2 “Information regarding members 
of the Board of Directors and Group management” and note G3 “Share-based 
compensation.”

Share-based plans for employees 
The obligation to deliver shares under the 2018 and 2019 Long-Term Variable 
compensation programs (LTV)for the Executive Team is covered by holding 
Ericsson Class B shares as treasury stock. The cash flow exposure is hedged 
through the holding of Ericsson Class B shares as treasury stock to be sold to 
generate funds, which also cover social security payments. The obligation to 
deliver shares under the 2020 LTV program for the Executive Team shall be 
hedged by the Company entering into an equity swap agreement with a third 

party, under which the third party shall, in its own name, acquire and transfer 
Ericsson Class B shares to employees covered by the program. A change in the 
share price will result in a change in social security charges, which represents 
a risk to the income statement. 

Cash-settled plans to employees and the Board of Directors
In the case of synthetic share programs (a cash-settled program as defined 
in IFRS 2) to Board members and cash-settled plans to employees, the 
Company is exposed to risks in relation to own share price, both with regard 
to compensation expenses and social security charges. The obligations to pay 
compensation amounts under the synthetic share-based compensations to 
the Board of Directors and employees are covered by a provision in the balance 
sheet. For further information about LTV, the cash- settled plans to employees 
and the synthetic share-based compensations to the Board of Directors, see 
note G2 “Information regarding members of the Board of Directors and Group 
management” and note G3 “Share-based compensation.”

F2   Financial income and expenses 

Financial income and expenses

Contractual interest on financial assets

of which on financial assets at amortized cost
Net revaluation gains and losses on financial assets

Financial income

Contractual interest on financial liabilities

of which on financial liabilities at amortized cost

Net revaluation gains and losses on financial liabilities

Lease interest expense

Other financial expenses 1)

Financial expenses

Net foreign exchange gains/losses

Financial income and expenses, net

Net gains and losses on financial instruments below includes foreign exchange gains and losses:
Financial instruments at fair value through profit or loss 2)
Financial liabilities designated at fair value through profit or loss
Financial assets at fair value through OCI

2020

796  
279  
–103  
693  

–1,104  
–383  

9  

–490  

–531  
–2,116  

827  

–596  

–2,159  
2,893  
–  

2019

1,395  
591  
–100  
1,295  

–1,392  
–302  

–69  

–551  

–690  
–2,702  

–395  

–1,802  

758  
–1,322  
–  

2018

580
422
–429

151

–1,430
–474

–27

–

–575

–2,032

–824

–2,705

887
–2,087
–81

1) Includes gain of SEK 93 (258) million relating to partial settlement of pension plan liabilities.
2) Excludes net loss from revaluation of customer finance receivables of SEK 197 million (net loss of SEK 650 million in 2019 and net loss of SEK 1,059 million in 2018), reported as Selling and administrative expenses.

F3    Financial assets, non-current

Financial assets, non-current

Opening balance
Additions
Disposals/repayments/deductions
Change in value in funded pension plans 1)
Revaluation
Reclassification
Translation differences

Closing balance

Other  
investments  
in shares and  
participations

1,432  
123  
–43  
–  
12  
–  
–5  

1,519  

2020 

Interest- 
bearing  
securities,  
non-curent   

20,354  
11,091  
–5,021  
–  
–72  
–4,739  
–  

21,613  

Other  
financial 
 assets,  
non-current 

Other  
investments  
in shares and  
participations

5,614
893
–913
51
–53
–271
–479

4,842

1,515  
62  
–  
–  
–149  
–  
4  

1,432  

2019

Interest- 
bearing  
securities,  
non-curent   

23,982  
18,484  
–19,995  
–  
–33  
–2,084  
–  

20,354  

Other  
financial 
 assets,  
non-current 

6,870
523
–703
–133
154
–1,155
58

5,614

1) This amount includes asset ceiling. For further information, see note G1 “Post-employment benefits.”

Financial report 2020 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
62

Notes to the consolidated financial statements

F4   Interest-bearing liabilities

As of December 31, 2020, the Company’s outstanding interest-bearing 
 liabilities were SEK 30.2 (37.7) billion.

Interest-bearing liabilities

Borrowings, current
Current part of non-current borrowings
Other borrowings, current

Total borrowings, current

Borrowings, non-current
Notes and bond loans
Other borrowings, non-current

Total borrowings, non-current

Total interest-bearing liabilities

Reconciliation of liabilities arising from financing activities

Opening balance

Cash flows
Proceeds from issuance of borrowings
Repayment of borrowings
Lease payments
Non-cash changes
Effect of foreign exchange movement
Revaluation due to changes in credit risk
Other changes in fair value
Acquisition of new lease contracts
Reclassification 1)
Other non-cash movements

Closing balance

2020

2019

5,269  
2,673  

7,942  

22,008  
210  

22,218  

30,160  

7,946
1,493

9,439

21,898
6,359

28,257

37,696

2020

47,578  

2019

33,125

4,400  
–8,643  
–2,417  

–4,030  
–99  
136  
2,604  
–  
–69  

39,460  

4,851
–4,476
–2,990

1,748
651
343
2,300
1,767
–139

47,578

1) Repayment of borrowings in 2019 includes repayment of a loan, not classified as borrowings,  

to a minority shareholder in a subsidiary.

To secure long-term funding, the Company uses notes and bond programs 
together with bilateral research and development loans. All outstanding notes 
and bond loans are issued by the Parent Company under its Euro Medium Term 
Note (EMTN) program or under its US Securities and Exchange Commission 
(SEC) Registered program. Bonds issued at a fixed interest rate are normally 
swapped to a floating interest rate using interest rate swaps under the Asset 
and liability management mandate described in note F1 “Financial risk man-
agement.” Total weighted average interest rate cost for the long-term funding 
during the year was 2.18% (3.26%).

Borrowings issued by the Parent Company are held at fair value with 

changes in value due to changes in credit risk recognized in Other comprehen-
sive income (OCI). Due to the COVID-19 pandemic, capital market became 
very volatile at the end of first quarter 2020, hence credit spreads on corporate 
bonds widened significantly. Credit spreads have decreased substantially 
in subsequent quarters, resulting in a net positive impact of SEK 0.1 billion 
recognized in the OCI.

Foreign exchanges rates also fluctuated significantly over the period, not-
ably SEK has strengthened against USD and EUR. This resulted in a significant 
reduction in the carrying values of loans and bonds at the end of the year (see 
table below), and reduction in contractual interest paid (see note F2 “Financial 
income and expenses”) and weighted average interest rate cost.

Notes, bonds and bilateral loans

Issued-maturing

Notes and bond loans
2020–2030 1)
2010–2020 1)
2012–2022
2017–2021
2017–2024
2017–2025 1)

Total notes and bond 
loans

Bilateral loans
2019–2025 2)
2013–2020 3)
2017–2023 2)
2019–2024 3)

Total bilateral loans

Nominal 
amount

Coupon

Currency

Maturity date

200  
170  
1,000  
500  
500  
150  

3.02%  

4.125%  
0.875%  
1.875%  
2.741%  

150
684
220
281

USD
USD
USD
EUR
EUR
USD

USD
USD
USD
USD

  Dec 30, 2030
  Dec 23, 2020
  May 15, 2022
  Mar 1, 2021
  Mar 1, 2024
  Dec 22, 2025

  Dec 18, 2025
  Nov 6, 2020
  Jun 15, 2023
  July 31, 2024

Carrying value 
(SEK million) 
2020

Changes in fair 
value due to 
changes in credit 
risk 2020

Cumulative 
changes in fair 
value due to 
changes in credit 
risk 2020

Carrying value 
(SEK million)  
2019

1,698  
–  
8,537  
5,034  
5,290  
1,278  

21,837  

1,237  
–  
1,826  
2,320  

5,383  

68  
–16  
–165  
–38  
–63  
22  

–192  

35  
32  
–5  
31  

93  

68  
–  
144  
3  
145  
50  

410  

9  
–  
27  
15  

51  

–
1,601
9,695
5,267
5,512
1,424

23,499

1,371
6,345
2,078
2,606

12,400

1) Private Placement, Swedish Export Credit Corporation (SEK). In December 2020, the Company refinanced Swedish Export Credit Corporation (SEK) of USD 170 million with a new bond loan of USD 200 million, 

net increase in funding of USD 30 million. The new facility is set to mature in 2030. The terms of the existing loan note (USD 150 million) maturing in December 2025 was modified from a floating interest to a fixed 
coupon with the same maturity date.

2) Nordic Investment Bank (NIB), R&D project financing.
3) European Investment Bank (EIB), R&D project financing.

Financial report 2020 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Section G – Employee related
G1   Post-employment benefits

Ericsson sponsors a number of post-employment benefit plans throughout 
the Company, which are in line with market practice in each country. The main 
change in 2020 was driven by a decrease in discount rates in most pension 
plans. In total, financial assumption changes resulted in actuarial losses on 
defined benefit obligations of SEK 9.2 billion. The development of plan assets 
was higher than expected resulting in remeasurement gains of SEK 4.7 billion.

Swedish plans
Sweden has both defined benefit and defined contribution plans based on 
collective agreement between the parties in the Swedish labor market:
 – A defined benefit plan, known as ITP 2 (occupational pension for salaried 
employees in manufacturing industries and trade), complemented by 
a defined contribution plan, known as ITPK (supplementary retirement 
 benefits). This is a final salary-based plan.

 – A defined contribution plan, known as ITP 1, for employees born in 1979 

or later.

 – A defined contribution plan ITP 1 or alternative ITP, for employees earning 
more than 10 income base amount and who have opted out of the defined 
benefit plan ITP 2, where rules are set by the Company and approved by 
each employee selected to participate.

The Company has by far most of its Swedish pension liabilities under defined 
benefit plans which according to IAS 19 is funded to 48% (45%) by the assets 
of Ericsson Pensionsstiftelse (a Swedish Pension Foundation). Under Swedish 
GAAP, these liabilities, valued using different methodology and assump-
tions, are considered funded to more than 100% by the assets of Ericsson 
Pensionsstiftelse. There are no funding requirements for the Swedish plans.

The disability and survivors’ pension part of the ITP-plan is secured through 

an insurance solution with the company Alecta, see section about Multi-
employer plans.

The Company pays benefit directly to the pensioners as the obligations fall 
due. The responsibility for governance of the plans and the plan assets lies with 
the Company and the Pensionsstiftelse. The Swedish Pensionsstiftelse is man-
aged on the basis of a capital preservation strategy and the risk profile is set 
accordingly. Traditional asset-liability matching (ALM) studies are undertaken 
on a regular basis to allocate within different asset classes.

The plans are exposed to various risks, e.g., a sudden decrease in the bond 
yields, which would lead to an increase in the plan liability. A sudden instability 
in the financial market might also lead to a decrease in fair value of plan assets 
held by the Pensionsstiftelse, as the holdings of plan assets partly are exposed 
to equity markets; however, this may be partly offset by higher values in fixed 
income holdings. Swedish plans are linked to inflation and higher inflation 
will most likely lead to a higher liability. For the time being, inflation is a low 
risk factor to the Swedish plans as actual rate of inflation has not reached the 
ceiling target set by the Central Bank of Sweden.

Multi-employer plans
As before, the Company has secured the disability and survivors’ pension part 
of the ITP Plan through an insurance solution with the insurance company 
Alecta. Although this part of the plan is classified as a multi-employer defined 
benefit plan, it is not possible to get sufficient information to apply defined 
benefit accounting, as for most of the accrued pension benefits in Alecta, 
information is missing on the allocation of earnings process between employ-
ers. Full vesting is instead registered on the last employer. Alecta is not able to 
calculate a breakdown of assets and provisions for each respective employer, 
and therefore, the disability and survivors’ pension portion of the ITP Plan has 
been accounted for as a defined contribution plan.

Alecta has a collective funding ratio which acts as a buffer for its insurance 
commitments to protect against fluctuations in investment return and insur-
ance risks. Alecta’s collective funding ratio ranges from 125% to 175% and 
reflects the market value of Alecta’s plan assets as a percentage of its commit-
ments to policy holders (both guaranteed and non-guaranteed), measured in 
accordance with Alecta’s actuarial assumptions, which are different from those 
in IAS 19. Alecta’s collective funding ratio was 148% (148%) as of December 
31, 2020. The Company’s share of Alecta’s saving premiums is 0.2%, the total 

Notes to the consolidated financial statements

63

share of active members in Alecta are 2.0%. The expected contribution to the 
plan is SEK 171 million for 2021.

Contingent liabilities / Assets pledged as collateral
Contingent liabilities include the Company’s mutual responsibility as a credit 
insured company of PRI Pensionsgaranti in Sweden. This mutual responsibility 
can only be imposed in the instance that PRI Pensionsgaranti has consumed 
all of its assets, and it amounts to a maximum of 2% of the Company’s pension 
liability in Sweden. The Company has a pledged business mortgage of SEK 6.1 
billion to PRI Pensionsgaranti.

US plans
The Company operates both defined contribution and defined benefit pension 
plans in the US, which are a combination of final salary pension plans and 
contribution-based arrangements. The final salary pension plans provide 
benefits to members in the form of a guaranteed level of pension payable for 
life. The level of benefits provided depends on members’ length of service and 
their salary in the final years leading up to retirement. Retirees generally do not 
receive inflationary increases once in payment.

The other type of plan is a contribution-based pension plan, which provides 
a benefit determined using a “cash balance” approach. The balance is credited 
monthly with interest credits and contribution credits, based on a combination 
of current year salary and length of service.

The majority of benefit payments are from trustee-administered funds; 
however, there are also a number of unfunded plans where the Company 
meets the benefit payment obligation as it falls due. In the US, the Company’s 
policy is at least to meet or exceed the funding requirements of federal regula-
tions. The funded level in the US Pension Plan is above the point at which 
minimum funding would be required for fiscal year 2020.

Plan assets held in trusts are governed by local regulations and practice, 
as is the nature of the relationship between the Company and the trustees (or 
equivalent) and their composition. Responsibility for governance of the plans, 
including investment decisions and contribution schedules, lies with the Plan 
Administrative Committee (PAC). The PAC is composed of representatives 
from the Company.

The Company’s plans are exposed to various risks associated with pen-
sion plans, i.e., a sudden decrease in bond yields would lead to an increase 
in the present value of the defined benefit obligation. A sudden instability in 
the financial markets might also lead to a decrease in the fair value of plan 
assets held by the trust. Pension benefits in the US are not linked to inflation; 
however, higher inflation poses the risk of increased final salaries being used to 
determine benefits for active employees. There is also a risk that the duration 
of payments to retirees will exceed the life expectancy in mortality tables.

UK plans
The Company operates both defined benefit and defined contribution plans in 
the UK. All defined benefit plans in the UK are closed to future pension accrual.
The defined benefit plans provide benefits to members in the form of a 
guaranteed level of pension payable for life. The level of benefits provided is 
defined by the Trust Deed & Rules and depends on members’ length of service 
and their salary. Pensions in payment are generally updated in line with the UK 
retail price index, subject to caps defined by the rules.

The plans’ assets are held in trusts and are invested in a diverse range of 
assets. The plans are governed by local regulations and responsibility for the 
governance of the plans lies with the Trustee Directors, who are appointed by 
the Company from its employees and from the plans’ members. Independent 
professional trustees sit on a number of the Boards.

The plans remain exposed to various risks associated with defined benefit 

plans, e.g. a decrease in bond yields or increase in inflation would lead to an 
increase in the present value of the defined benefit obligation. Alternatively, 
the duration of payments to retirees could exceed the life expectancy assumed 
in the current mortality tables leading to an increase in liabilities. A sudden 
instability in the financial markets might also lead to a decrease in the fair 
value of the plans’ assets. The Company and Trustees’ aim is to reduce the 
plans’ exposure to the key risks over time.

Financial report 202064

Notes to the consolidated financial statements

Note G1, cont.

Other plans
The Company also sponsors plans in other countries. The main plans are in 
Brazil, India and Ireland. The main pension plans in Brazil are wholly funded 
with a net surplus of assets. The plan in Ireland is a final salary pension plan 
and is partly funded. The plans are managed by corporate trustees with direc-
tors appointed partly by the local company and partly by the plan members. 
The trustees are independent from the local company and subject to the 
specific country’s pension laws.

An existing pension plan in India (Provident Fund) has been accounted for 

as a defined benefit plan from 1 January 2020. The Provident Fund is self-
managed through a registered Exempted Trust, therefore according to local 
legislation, investment returns shall be guaranteed at minimum rates of return 
specified by the government. In previous years, actual investment returns 
exceed the interest guarantee liability, therefore the general consensus was 
that such plans shall be accounted for as defined contribution plans. 

The change in accounting treatment was driven by clarification guidance 
from the Actuarial Society of India and the Indian financial reporting body this 
year which concluded that such plans shall be viewed as defined benefit plans 
as the Company is liable for any shortfall in the fund assets based on the gov-
ernment specified minimum rates of return. The Company has an obligation to 
fund any shortfall on the yield of the trust’s investments over the administered 
interest rates on an annual basis. These administered rates are determined 
annually predominantly considering the social and economic factors in the 
past years. The actuary has provided a valuation for provident fund liabilities 
on the basis of guidance issued by Actuarial Society of India. 

The opening balances for obligation and plan assets have been included in 
the balance sheet, although due to the plan asset value exceeding obligation, 
no net liability was recognized at 1 January 2020 as asset ceiling applies. Prior 
year numbers are not restated as there is no impact on the group net pension 
liability.

Amount recognized in the Consolidated balance sheet

Amount recognized in the Consolidated balance sheet

2020

Defined benefit obligation (DBO)
Fair value of plan assets

Deficit/surplus (+/–)
Plans with net surplus, excluding asset ceiling 1)
Provision for post-employment benefits 2)

2019
Defined benefit obligation (DBO)
Fair value of plan assets

Deficit/surplus (+/–)
Plans with net surplus, excluding asset ceiling 1)
Provision for post-employment benefits 2)

Sweden  

US  

UK  

Other  

Total

56,138  
26,967  

29,171  
–  

29,171  

50,257  
22,809  

27,448  
–  

27,448  

17,921  
17,327  

594  
92  

686  

20,897  
20,102  

795  
–  

795  

15,788  
17,326  

–1,538  
2,090  

552  

15,352  
16,919  

–1,567  
2,137  

570  

18,341  
11,991  

6,350  
594  

6,944  

15,928  
9,829  

6,099  
905  

7,004  

108,188
73,611

34,577
2,776

37,353

102,434
69,659

32,775
3,042

35,817

1) Plans with a net surplus, i.e., where plan assets exceed DBO, are reported as Other financial assets, non-current, see note F3 “Financial assets, non-current.” The asset ceiling decreased during the year to SEK 518 

(833) million. Asset ceiling at 2019 is not restated for the Provident Fund plan in India. 

2) Plans with net liabilities are reported in the balance sheet as Post-employment benefits, non-current.

Total pension cost recognized in the Consolidated income statement
The costs for post-employment benefits within the Company are distributed between defined contribution plans and defined benefit plans.

Pension costs for defined contribution plans and defined benefit plans

2020
Pension cost for defined contribution plans

Pension cost for defined benefit plans 1)

Total
Total pension cost expressed as a percentage of wages and salaries

2019
Pension cost for defined contribution plans

Pension cost for defined benefit plans

Total
Total pension cost expressed as a percentage of wages and salaries

2018
Pension cost for defined contribution plans
Pension cost for defined benefit plans

Total
Total pension cost expressed as a percentage of wages and salaries

Sweden  

963  

1,783  

2,746  

953  

1,704  

2,657  

937  
1,350  

2,287  

US  

415  

13  
428  

456  

–110  
346  

473  
175  
648  

UK  

Other  

136  

–4  
132  

132  

–47  
85  

145  
75  
220  

664  

993  
1,657  

1,193  

889  

2,082  

1,170  
557  

1,727  

Total

2,178

2,785

4,963
8.1%

2,734

2,436

5,170
8.8%

2,725
2,157

4,882
9.2%

1) The cost for the US plans included settlement gain of SEK 93 million. For the UK plans, negative cost was due to interest income of SEK 327 million exceeding interest cost of SEK 295 million during the year.

Financial report 2020 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Note G1, cont.

Change in the net defined benefit obligation

Change in the net defined benefit obligation

Opening balance
Adjustment 1)
Opening balance adjusted

Included in the income statement 3)
Current service cost
Past service cost and gains and losses on settlements 4)
Interest cost/income (+/–)
Taxes and administrative expenses
Other

Remeasurements
Return on plan assets excluding amounts in interest expense/income
Actuarial gains/losses (–/+) arising from changes in demographic 
assumptions
Actuarial gains/losses (–/+) arising from changes in financial 
assumptions
Experience-based gains/losses (–/+)

Other changes
Translation difference
Contributions and payments from:

Employers 5)
Plan participants
Payments from plans:
Benefit payments
Settlements

Business combinations and divestments

Closing balance

Notes to the consolidated financial statements

65

Present value 
of obligation 

2020 2)

102,434  
2,654  
105,088  

2,424  

–76  
1,759  
–  
51  

4,158  

–  

10  

9,247  
320  

9,577  

Fair value  
of plan  
assets  
2020

–69,659  
–2,776  
–72,435  

–  

–  
–1,454  
29  
2  

–1,423  

Total 
 2020

32,775  
–122  
32,653  

2,424  
–76  
305  
29  
53  

2,735  

Present value  
of obligation  
2019 2)
90,320  
–  
90,320  

1,977  
–266  
2,577  
–  
–1  

4,287  

Fair value  
of plan  
assets  
2019

–64,322  
–  
–62,322  

–  

–  
–1,938  
49  
2  

–1,887  

Total 
 2019

25,998
–
25,998

1,977

–266
639
49
1

2,400

–4,734  

–4,734  

–  

–5,758  

–5,758

–  

–  
–  

–4,734  

10  

9,247  
320  

4,843  

–775  

12,443  
–126  
11,542  

–  

–  
–  

–5,758  

–775

12,443
–126

5,784

–5,373  

5,249  

–124  

2,079  

–2,076  

3

–1,921  
223  

–1,834  
–1,745  
15  

–3,612  
–223  

–5,533  
–  

1,834  
1,733  
–  

–  
–12  
15  

108,188  

–73,611  

34,577  

–1,183  
28  

–2,044  
–2,722  
127  
102,434  

–321  
–26  

2,044  
2,687  
–  

–1,504
2

–
–35
127

–69,659  

32,775

1) Adjustment relates to an existing defined benefit plan in India (Provident Fund) previously accounted for as a defined contribution pension plan.
2) The weighted average duration of DBO is 20.8 (21.1) years.
3) Excludes the impact of the asset ceiling of SEK 50 million in 2020 and SEK 36 million in 2019.
4) Settlement gain of SEK 93 (258) million is reported in Other financial expenses, see note F2 “Financial income and expenses.”
5)  The expected contribution to the plans is SEK 1.8 billion during 2021.

Actuarial losses of SEK 9.2 billion from changes in financial assumption are attributable to the decrease in discount rates in the larger pension plans in Sweden, 
US and UK.

Cash contribution made during the year to the Swedish pension trust of SEK 3.0 billion was mainly negotiated from 2019, prior to the COVID-19 pandemic. 
The Company does not expect material changes to planned cash contribution to defined benefit pension plans in the foreseeable future due to COVID-19 impact.

Present value of the defined benefit obligation

2020
DBO, closing balance

Of which partially or fully funded
Of which unfunded

2019
DBO, closing balance

Of which partially or fully funded
Of which unfunded

Sweden  

US  

UK  

Other  

Total

56,138  
56,138  
–  

50,257  
50,257  
–  

17,921  
17,235  
686  

20,897  
20,138  
759  

15,788  
15,788  
–  

15,352  
15,352  
–  

18,341  
14,811  
3,530  

15,928  
12,211  
3,717  

108,188
103,972
4,216

102,434
97,958
4,476

Financial report 2020 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
   
 
 
 
 
 
   
 
 
 
 
   
 
 
 
 
 
 
   
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
66

Notes to the consolidated financial statements

Note G1, cont.

Asset allocation by asset type and geography 1)

2020
Cash and cash equivalents
Equity securities
Debt securities
Real estate
Investment funds
Assets held by insurance company
Other

Total

Of which real estate occupied by the Company
Of which securities issued by the Company

2019
Cash and cash equivalents
Equity securities
Debt securities
Real estate
Investment funds
Assets held by insurance company
Other

Total

Of which real estate occupied by the Company
Of which securities issued by the Company

Sweden  

US  

UK  

Other  

Total

Of which 
unquoted 2)

1,117  
5,635  
13,570  
4,338  
2,153  
–  
154  

26,967  
–  
–  

1,319  
3,784  
11,969  
4,489  
1,248  
–  
–  

22,809  
–  
–  

575  
655  
14,557  
–  
1,495  
–  
45  

17,327  
–  
–  

1,013  
773  
17,050  
–  
1,261  
–  
5  

20,102  
–  
–  

911  
3,469  
11,745  
152  
274  
–  
775  

17,326  
–  
–  

1,309  
3,368  
10,994  
169  
296  
–  
783  

16,919  
–  
–  

34  
2,235  
6,985  
531  
419  
1,409  
378  

11,991  
–  
–  

86  
2,422  
4,774  
550  
242  
1,404  
351  

9,829  
–  
–  

2,637  
11,994  
46,857  
5,021  
4,341  
1,409  
1,352  

73,611  
–  
–  

3,727  
10,347  
44,787  
5,208  
3,047  
1,404  
1,139  

69,659  
–  
–  

0%
18%
7%
100%
50%
100%
0%

0%
15%
7%
100%
65%
100%
6%

1) Asset class is presented based on the underlying exposure of the investment. This includes direct investment in securities or investment through pooled funds that invests in an asset class.
2) Unquoted refers to assets classified as fair value level 3.

Actuarial assumptions

Financial and demographic actuarial assumptions 

Financial assumptions
Discount rate
Inflation rate
Salary increase rate
Demographic assumptions
Life expectancy after age 65 in years

2020

2019

Sweden 

0.5%  
1.8%  
2.8%  

23  

US

2.3%  
2.5%  
3.5%  

23  

UK

1.5%
2.8%
–

23

Sweden 

0.9%  
1.8%  
2.8%  

22  

US

3.2%  
2.5%  
3.5%  

23  

UK

2.1%
3.0%
–

23

Actuarial assumptions are assessed on a quarterly basis. See also note A1 
“Significant accounting policies” and note A2 “Critical accounting estimates 
and judgments.”

however, the effect was offset by a similar increase in the value of plan assets 
due to relatively high exposure to debt securities in these plans.

Sweden
The defined benefit obligation (DBO) has been calculated using a discount 
rate based on the yields of Swedish government bonds. IAS 19 Employee 
Benefits prescribes that if there is not a deep market in high-quality corporate 
bonds, the market yields on government bonds shall be applied for the pen-
sion liability calculation. As of December 31, 2020, the discount rate applied 
in Sweden was 0.5% (0.9%). If the discount rate had been based on Swedish 
covered bonds, the discount rate as of December 31, 2020 would have been 
1.5% (1.8%). If these discount rates based on Swedish covered bonds had 
been applied for the pension liability calculation, the DBO at December 31, 
2020 would have been approximately SEK 11.8 (9.8) billion lower.

Due to financial stimulus introduced to mitigate the COVID-19 effect, gov-
ernment bond yields decreased significantly in the first quarter 2020 resulting 
in a significant increase in the valuation of pensions liability. The market condi-
tions have since stabilized, although government bond yields are still lower 
than that at the end of 2019.

US and UK
The defined benefit obligation has been calculated using a discount rate based 
on yields of high-quality corporate bonds, where “high-quality” has been 
defined as a rating of AA and above. 

Volatility in the capital markets resulted in lower corporate bond discount 

rates used to value pensions liabilities in the US and UK plans at year end, 

Total remeasurements in Other comprehensive income (loss) related to 
 post-employment benefits

Actuarial gains and losses (+/–)
The effect of asset ceiling
Swedish special payroll taxes

Total

2020

–3,946  
226  
–898  

–4,618  

2019

–5,049
–398
–735

–6,182

Sensitivity analysis of significant actuarial assumptions

Impact on the DBO of a change  
in assumptions

Financial assumptions
Discount rate –0.5%
Discount rate +0.5%
Inflation rate –0.5%
Inflation rate +0.5%
Salary increase rate –0,5%
Salary increase rate +0,5%
Demographic assumptions
Longevity –1 year
Longevity +1 year

2020

Sweden

US

7.2  
–6.3  
–6.3  
7.2  
–2.6  
2.7  

–2.9  
2.9  

1.1  
–1.0  
–0.0  
0.0  
–0.0  
0.0  

–0.5  
0.5  

UK

2.0
–1.7
–1.4
1.5
–
–

–0.6
0.6

Financial report 2020 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
G2   Information regarding members of the Board of Directors and Group management 

Notes to the consolidated financial statements

67

Remuneration to the Board of Directors

Remuneration to members of the Board of Directors

SEK

Board fees

Number of  
synthetic  
shares/portion 
of Board fee

Value at grant 
date of synthetic 
shares allocated 
in 2020

Number of  
previously  
allocated  
synthetic shares 
outstanding

Board member
Ronnie Leten
Helena Stjernholm
Jacob Wallenberg
Jon Fredrik Baksaas
Jan Carlson
Nora Denzel
Börje Ekholm
Eric A. Elzvik
Kurt Jofs
Kristin S. Rinne

Employee Representatives
Torbjörn Nyman
Kjell-Åke Soting
Roger Svensson
Per Holmberg (deputy)
Anders Ripa (deputy)
Loredana Roslund (deputy)

4,075,000  
1,020,000  
1,020,000  
1,020,000  
1,020,000  
1,020,000  
—  
1,020,000  
1,020,000  
1,020,000  

19,500  
19,500  
19,500  
19,500  
19,500  
19,500  

24,625/50%  
6,163/50%  
9,245/75%  
6,163/50%  
9,245/75%  
3,081/25%  
—  
3,081/25%  
—  
3,081/25%  

—  
—  
—  
—  
—  
—  

A

2,404,385  
601,755  
902,682  
601,755  
902,682  
300,829  
—  
300,829  
—  
300,829  

—  
—  
—  
—  
—  
—  

Net change 
in value of 
synthetic 

shares 1)

B

Committee 
fees

Total fees 
paid in cash 2)

Total 
 remuneration 
2020

C

(A+B+C) 

52,525  
32,672  
39,765  
32,370  
32,370  
10,788  
8,319  
10,788  
19,378  
22,514  

—  
—  
—  
—  
—  
—  

543,924  
254,900  
295,558  
–6,009  
39,913  
65,016  
326,399  
13,298  
65,602  
111,003  

—  
—  
—  
—  
—  
—  

375,000  
175,000  
175,000  
200,000  
425,000  
175,000  
—  
400,000  
600,000  
200,000  

10,500  
10,500  
10,500  
—  
—  
—  

2,412,500  
685,000  
430,000  
710,000  
680,000  
940,000  
—  
1,165,000  
1,620,000  
965,000  

30,000  
30,000  
30,000  
19,500  
19,500  
19,500  

5,360,809
1,541,655
1,628,240
1,305,746
1,622,595
1,305,845
326,399
1,479,127
1,685,602
1,376,832

30,000
30,000
30,000
19,500
19,500
19,500

Total

12,352,000

64,684  

6,315,746  

261,489  

1,709,604  

2,756,500  

9,756,000  

17,781,350 3)

1)  The difference in value as of the time for payment, compared to December 31, 2019, for synthetic shares allocated in 2015 (for which payment was made in 2020). The difference in value as of December 31, 

2020 compared to December 31, 2019, for synthetic shares allocated in 2016, 2017, 2018 and 2019. Calculated on a share price of SEK 97.64. The difference in value as of December 31, 2020, compared to grant 
date for synthetic shares allocated in 2020. The value of synthetic shares allocated in 2016, 2017, 2018 and 2019 includes respectively SEK 1.00, SEK 1.00, SEK 1.00 and SEK 1.50 per share in compensation for 
dividends resolved by the Annual General Meetings 2017, 2018, 2019 and 2020 and the value of the synthetic shares allocated in 2015 includes dividend compensation for dividends resolved in 2016, 2017, 2018 
and 2019.

2) Committee fee and cash portion of the Board fee.
3) Excluding social security charges in the amount of SEK 3,740,020.

Comments to the table
 – The Chair of the Board was entitled to a Board fee of SEK 4,075,000 and 
a fee of SEK 200,000 as Chair of the Finance Committee and a fee of 
SEK 175,000 as member of the Remuneration Committee.

 – The other Directors elected by the Annual General Meeting were entitled 
to a fee of SEK 1,020,000 each. In addition, the Chair of the Audit and 
Compliance Committee was entitled to a fee of SEK 400,000 and the 
other non-employee members of the Audit and Compliance Committee 
were entitled to a fee of SEK 250,000 each. The Chairs of the Finance, 
Remuneration and Technology and Science Committees were entitled to 
a fee of SEK 200,000 each and the other non-employee members of these 
Committees were entitled to a fee of SEK 175,000 each.

 – Members of the Board, who are not employees of the Company, have 

not received any remuneration other than the fees and synthetic shares 
as above. None of the Directors have entered into a service contract with 
the Parent Company or any of its subsidiaries, providing for termination 
benefits.

 – Members and deputy members of the Board who are Ericsson employees 
received no remuneration or benefits other than their entitlements as 
employees and a fee to the employee representatives and their deputies of 
SEK 1,500 per attended Board meeting and Committee meeting.

 – The Annual General Meeting 2020 resolved that non-employee Directors 
may choose to receive the Board fee (i.e., exclusive of Committee fee) as 
follows: i) 25% of the Board fee in cash and 75% in the form of synthetic 
shares, with a value corresponding to 75% of the Board fee at the time of 
allocation, ii) 50% in cash and 50% in the form of synthetic shares, or iii) 
75% in cash and 25% in the form of synthetic shares. Directors may also 
choose not to participate in the synthetic share program and receive 100% 
of the Board fee in cash. Committee fees are always paid in cash.

The number of synthetic shares allocated is based on a volume-weighted 
average of the market price of Ericsson Class B shares on Nasdaq Stockholm 
during the five trading days immediately following the publication of Ericsson’s 
interim report for the first quarter 2020; SEK 82,74. The number of synthetic 
shares is rounded down to the nearest whole number of shares. The synthetic 
shares are vested during the Directors’ term of office and the right to receive 
payment with regard to the allocated synthetic shares occurs after the pub-
lication of the Company’s year-end financial statement during the fifth year 
following the Annual General Meeting which resolved on the synthetic share 
program, i.e., in 2025. The amount payable shall be determined based on the 
volume-weighted average price for shares of Class B during the five trading 
days immediately following the publication of the year-end financial statement. 
Synthetic shares were allocated to members of the Board for the first time 

in 2008 and have been allocated annually since then on equal terms and 
conditions. Payment based on synthetic shares allocated in 2015 occurred 
in 2020. The amounts paid in 2020 under the synthetic share programs were 
determined based on the volume-weighted average price for shares of Class 
B on Nasdaq Stockholm during the five trading days immediately following 
the publication of the year-end financial statements for 2019: SEK 77.96 and 
totalled SEK 1,540,373 excluding social security charges. The payments made 
do not constitute a cost for the Company in 2020. The Company’s costs for the 
synthetic shares have been disclosed each year and the net change in value 
of the synthetic shares for which payment was made in 2020, is disclosed in 
the table above “Remuneration to members of the Board of Directors”. The 
value of all outstanding synthetic shares fluctuates in line with the market 
value of Ericsson’s Class B share and may differ from year to year compared 
to the original value on their respective grant dates. The change in value of 
the outstanding synthetic shares is established each year and affects the total 
recognized costs that year. As of December 31, 2020, the total outstanding 
number of synthetic shares under the programs is 326,173 and the total 
accounted debt is SEK 32,635,067.

Financial report 202068

Notes to the consolidated financial statements

Note G2, cont.

Remuneration to the Group management
The Company’s costs for remuneration to the Group management are the 
costs recognized in the income statement during the fiscal year. These costs 
are disclosed under Remuneration costs.

Costs recognized during a fiscal year in the income statement are not fully 
paid by the Company at the end of the fiscal year. The unpaid amounts that 
the Company has in relation to the Group management are disclosed under 
Outstanding balances.

Remuneration costs
The total remuneration to the President and CEO and to other members of the 
Group management, consisting of the Executive Team (ET), includes fixed sal-
ary, short- and long-term variable compensation, pension and other benefits. 
These remuneration elements are based on the guidelines for remuneration 
to Group management (the Guidelines) as approved by the Annual General 
Meeting (AGM) of shareholders held in 2020.

Remuneration costs for the President and CEO and other members of Executive Team (ET) 

SEK

Salary 1)
Termination benefits
Annual variable remuneration provision 
earned for the year
Long-term variable compensation 
provision 2)
Pension costs 3)
Other benefits
Social charges and taxes

Total

President 
 and CEO 2020

President 
 and CEO 2019

Other members  
of ET 2020

Other members  
of ET 2019

17,727,726  
—  

16,299,080  
—  

98,063,266  
—  

86,342,359  
—  

Total 2020

115,790,992  
—  

Total 2019

102,641,439
—

—  

—  

37,992,529  

28,289,319  

37,992,529  

28,289,319

41,110,656  

9,113,376  
770,276  
21,592,463  

90,314,497  

31,491,325  

8,284,891  
600,572  
17,807,558  

74,483,426  

41,237,506  

39,685,920  
17,064,089  
52,496,382  

31,149,752  

33,389,234  
21,765,983  
43,244,590  

82,348,162  

48,799,296  
17,834,365  
74,088,845  

62,641,077

41,674,125
22,366,555
61,052,148

286,539,692  

244,181,237  

376,854,189  

318,664,663

1)  Includes compensation for unused vacation days.
2) Includes pro-rated long-term variable compensation provisions for other members of ET for the individuals who left ET during the year.
3) Includes cash payments to the President and CEO in lieu of defined contribution payment in a cost neutral way to Ericsson.

Comments to the table
 – Fredrik Jejdling was appointed Executive Vice President by the Board of 

Directors effective November 7, 2017. He did not substitute the President 
and CEO as the deputy to the President and CEO in 2020. Information 
regarding Fredrik Jejdling is included in the group “Other members of ET.” 
The details of Fredrik Jejdling’s remuneration in 2020 can be found in the 
Remuneration report 2020. 

In addition, Stella Medlicott joined ET on June 10, 2019 and Fadi Pharaon 
joined ET on September 1, 2019, Helena Norrman (left ET effective June 10, 
2019 and Ericsson June 30, 2019 by resignation) and Rafiah Ibrahim (left 
ET effective August 31, 2019).

 – The salary stated in the table for the President and CEO and other members 
of the ET includes vacation pay paid during 2020 as well as other contracted 
compensation expenses in 2020.

 – Arun Bansal was appointed as Executive Vice President by the Board 

 – “Long-term variable compensation provision” refers to the compensation 

of Directors effective June 10, 2020. He did not substitute the President 
and CEO as the deputy to the President and CEO in 2020. Information 
regarding Arun Bansal is included in the group “Other members of ET”. The 
details of Arun Bansal’s remuneration in 2020 corresponding to the period 
after he was appointed as Executive Vice President can be found in the 
Remuneration report 2020.

 – The group “Other members of ET 2020” comprises of the following 

 persons: MajBritt Arfert, Arun Bansal, Xavier Dedullen, Erik Ekudden, 
Niklas Heuveldop, Chris Houghton, Fredrik Jejdling, Jan Karlsson, 
Peter Laurin, Stella Medlicott, Carl Mellander, Nunzio Mirtillo,  
Fadi Pharaon and Åsa Tamsons. 

costs for all outstanding share-based plans for full year 2020.

Outstanding balances
The Company has recognized the following liabilities relating to unpaid remu-
nerations in the Balance sheet:
 – Ericsson’s commitments for defined benefit based pensions as of December 
31, 2020, for other members of ET under IAS 19 amounted to SEK 45.6 
(44.6) million of which SEK 32.0 (32.6) million refers to the ITP and early 
retirement, and the remaining SEK 13.6 (11.9) million to disability and sur-
vivors’ pensions. The President and CEO does not have a Swedish defined 
benefit based pension plan, hence, Ericsson bears no commitment.

 – The group “Other members of ET 2019” comprises of the following 

 – For previous Presidents and CEOs, the Company has made provisions for 

 persons: MajBritt Arfert, Arun Bansal, Xavier Dedullen, Erik Ekudden, 
Niklas Heuveldop, Chris Houghton, Fredrik Jejdling, Jan Karlsson, 
Peter Laurin, Carl Mellander, Nunzio Mirtillo, and Åsa Tamsons. 

defined benefit pension plans in connection with their active service periods 
within the Company.

Financial report 2020G3   Share-based compensation

Accounting treatment of Long-Term Variable Compensation Programs
In note A1” Significant accounting policies”, the overall accounting policies for 
share-based payments within the Company are disclosed. In summary:
 – Share-settled programs, the total compensation expense is calculated 

based on the fair value (FV) at grant date and recognized over the service 
period of three years.

 – Cash-settled plans, the accounting principles are the same as for any other 
accruals or provisions. Prior to payout an accrual or provision is recognized 
every period based on the present period’s best estimate of the total 
amount. Any difference between total payout and the sum of accruals 
of provisions is recognized in the income statement in the period of final 
payout.

Long-Term Variable Compensation
All long-term variable compensation programs have been designed to form 
a part of a well-balanced total remuneration package and in general to span 
over a minimum of three years (service period). As these are variable com-
pensation programs, the outcomes cannot be predicted when the programs 
are introduced and rewards depend on long-term personal commitment, 
corporate performance and the share price performance.

Following discontinuation of the previous long-term variable compensation 

programs at the end of 2016, the shareholders approved the new Long-Term 
Variable Compensation Program (LTV) for the Executive Team (ET), the 
new Executive Performance Plan (EPP) for senior managers and the Key 
Contributor Plan (KC Plan) for key employees as integral parts of its remunera-
tion strategy starting from 2017. 

All new programs are share-based payment programs as defined by IFRS 2 

“Share-based Payment,” either share- or cash-settled.

Share-Settled Programs
Long-Term Variable Compensation Program for the Executive Team
The Long-Term Variable Compensation Program for the ET as approved by the 
shareholders, is designed to provide long-term incentives for members of the 
ET and to incentivize the Company’s performance creating long-term value. 
Awards under LTV (Performance Share Awards) are granted to the partici-
pants, provided that certain performance conditions are met, to receive a num-
ber of shares, free of charge, following expiration of a three-year vesting period 
(vesting period). Allotment of shares pursuant to Performance Share Awards 

LTV and EPP performance criteria

Notes to the consolidated financial statements

69

are subject to the achievement of challenging performance criteria which are 
defined specific to each year’s program when the program is introduced. 

Which portion, if any, of the Performance Share Awards for LTV will vest is 
determined at the end of the relevant performance period based on the satis-
faction of the predetermined performance criteria for that year’s LTV program 
(performance period). The performance criteria for the currently running 
LTV and EPP are summarized in the below table along with the satisfaction 
and achieved vesting levels for the ones which the performance period have 
lapsed. It is generally required that the participant retains his or her employ-
ment over a period of three years from the date of grant of awards to be eligible 
for receiving the performance awards. 

Provided that the performance criteria have been met during the perfor-
mance period and that the participant has retained his or her employment 
(unless special circumstances are at hand) during the service period, allotment 
of vested shares will take place as soon as practicably possible following the 
expiration of the vesting period.

When determining the final vesting level of Performance Share Awards, 

the Board of Directors examines whether the vesting level is reasonable 
con=sidering the Company’s financial results and position, conditions on the 
stock market and other circumstances, and if not, reserves the right to reduce 
the vesting level to a lower level deemed appropriate.

In the event delivery of shares to the participants cannot take place under 
applicable law or at a reasonable cost and employing reasonable administra-
tive measures, the Board of Directors is entitled to decide that participants 
may, instead, be offered cash settlement.

All major decisions relating to outcome of LTV are taken by the 

Remuneration Committee, with approval by the full Board of Directors as 
required.

2020 Long-Term Variable Compensation Program for the Executive Team 
(LTV 2020)
LTV 2020 was approved at the Annual General Meeting (AGM) of shareholders 
held in 2020 and includes all members of the ET, a total of 15 ET members in 
2020, including the President and CEO.

The participants were granted Performance Share Awards on April 1, 2020. 
The value of the underlying shares in respect of the Performance Share Awards 
made to the President and CEO was 180% of the annual base salary, and for 
other participants ranged between 30% and 70% of the participants’ respec-
tive annual base salaries at the time of grant. The share price used to calculate 
the number of shares to which the Performance Share Awards entitles was 
calculated as the volume weighted average of the market price of Ericsson B 

Program 
Year

2020

2020
2020

2020 Total

2019

2019
2019

2019 Total

2018

2018
2018

2018 Total

2017 
2017 

2017 Total

Target

  Criteria

Weight

  Performance Period

Vesting Opportunity 
(linear pro-rata)

2020 Group operating 
income
Absolute TSR
Relative TSR

Range (SEK billion): 
19.1–27.9

  Range: 6%–14%
  Ranking of Ericsson: 6–2

2019 Group operating 
income
Absolute TSR
Relative TSR

  Range (SEK billion): 

10.0–20.0

  Range: 6%–14%
  Ranking of Ericsson: 7–2

50%

  Jan 1, 2020–Dec 31, 2020  

0%–200%  

  Jan 1, 2020–Dec 31, 2022  
  Jan 1, 2020–Dec 31, 2022  

30%
20%

100%

0%–200%  
0%–200% 1)

0%–200%

50%

  Jan 1, 2019–Dec 31, 2019  

0%–200%  

  Jan 1, 2019–Dec 31, 2021  
  Jan 1, 2019–Dec 31, 2021  

30%
20%

100%

0%–200%  
0%–200% 1)

0%–200%

Achievement

2)

SEK 29.1 
billion

Achieved 
Vesting Level

200%

3)

SEK 20.4 
billion

200%

  Range (SEK billion): 4.6–9.6  

50%

  Jan 1, 2018–Dec 31, 2018  

2018 Group operating 
income
Absolute TSR
Relative TSR

  Range: 6%–14%
  Ranking of Ericsson: 7–2

Absolute TSR
Relative TSR

  Range: 6%–14%
  Ranking of Ericsson: 12–5

30%
20%

100%

50%
50%

100%

  Jan 1, 2018–Dec 31, 2020  
  Jan 1, 2018–Dec 31, 2020  

  Jan 1, 2017–Dec 31, 2019
  Jan 1, 2017–Dec 31, 2019

4)

0%–200%  

SEK 11.5 
billion
0%–200%  
26.92%  
0%–200% 1) 1.94 out of 12  

0%–200%

21.34%  
0%–200%  
0%–200% 1) 5.45 out of 18  

0%–200%  

200%

200%
200%

200%

200%
191.04%

195.52%

1) The portion of the Performance Share Awards granted to a participant based on the relative TSR performance condition is subject to fulfilment of the related performance criteria over the performance period 
compared to Peer Groups consisting of 11 companies for the program year 2020, 12 companies for the program years 2019 and 2018, and 18 companies for the program year 2017. The vesting of the Perfor-
mance Share Awards under this performance condition will vary depending on the Company’s TSR performance ranking versus the other companies in the peer group at the end of the performance period. 

2) Excludes restructuring charges.
3) Excludes fines and similar related to the United States Department of Justice (DOJ) / Securities and Exchange Commission (SEC) investigation.
4) Excludes restructuring charges and the provisions taken in Q4 2018 related to the revised BSS strategy.

Financial report 2020 
 
 
   
 
 
   
 
 
 
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
70

Notes to the consolidated financial statements

Note G3, cont.

shares on Nasdaq Stockholm during the five trading days immediately follow-
ing the publication of the Company’s interim report for the fourth quarter of 
2019.

Following evaluation of the previously introduced Long-term variable 
compensation programs, the Board of Directors decided to use the same per-
formance criteria for LTV 2020 as the ones used for LTV 2019 and LTV 2018 
in order to secure continuity and consistency in supporting achievement of the 
Company’s 2020 targets. Hence again a one-year Group operating income 
target measured over the period January 1, 2020 to December 31, 2020 was 
included as a performance condition for LTV 2020 in addition to the standard 
three-year total shareholder return (TSR) performance conditions, which were 
also used for LTV 2019, LTV 2018 and LTV 2017.

The performance criteria relating to TSR are absolute TSR development and 

relative TSR development for the Ericsson B share over the period January 1, 
2020 to December 31, 2022 (the performance period).

The performance criteria for LTV 2020 along with the details on how the 
performance criteria will be calculated and measured are explained in minutes 
from the AGM 2020 under Item 17.

The Board of Directors resolved on the achieved vesting level for the 2020 
Group operating income performance criteria as 200% for this portion of the 
Performance Share Awards granted based on the 2020 Group operating 
income outcome.

2019 Long-Term Variable Compensation Program for the Executive Team 
(LTV 2019)
LTV 2019 was approved at the AGM 2019 and includes a total of 14 ET mem-
bers in 2019, including the President and CEO, but excluding Helena Norrman 
who was not granted LTV 2019 due to her resignation, and Stella Medlicott 
and Fadi Pharaon who carried over their EPP entitlements for 2019 after their 
appointments to the ET.

The participants were granted Performance Share Awards on May 18, 2019. 
The value of the underlying shares in respect of the Performance Share Awards 
made to the President and CEO was 180% of the annual base salary, and for 
other participants ranged between 30% and 70% of the participants’ respec-
tive annual base salaries at the time of grant. The share price used to calculate 
the number of shares to which the Performance Share Awards entitles was 
calculated as the volume weighted average of the market price of Ericsson B 
shares on Nasdaq Stockholm during the five trading days immediately follow-
ing the publication of the Company’s interim report for the first quarter of 2019.

Following evaluation of the previously introduced Long-Term Variable 
Compensation Programs, the Board of Directors decided to use the same per-
formance criteria for LTV 2019 as the ones used for LTV 2018 in order to secure 
continuity and consistency in supporting achievement of the Company’s 2020 
targets. Hence again a one-year Group operating income target measured 
over the period January 1, 2019 to December 31, 2019 was included as a 
performance condition for LTV 2019 in addition to the standard three-year 
total shareholder return (TSR) performance conditions, which were also used 
for LTV 2018 and LTV 2017.

The performance criteria relating to TSR are absolute TSR development and 

relative TSR development for the Ericsson B share over the period January 1, 
2019 to December 31, 2021 (the performance period). 

The performance criteria for LTV 2019 along with the details on how the 
performance criteria will be calculated and measured are explained in minutes 
from the AGM 2019 under Item 17.

The Board of Directors resolved on the achieved vesting level for the 2019 
Group operating income performance criteria as 200% for this portion of the 
Performance Share Awards granted based on a 2019 Group operating income 
outcome excluding fines and similar related to the United States Department 
of Justice (DOJ) / Securities and Exchange Commission (SEC) investigation.

2018 Long-Term Variable Compensation Program for the Executive Team 
(LTV 2018)
LTV 2018 was approved by the AGM 2018 and includes all members of the ET, 
a total of 14 employees in 2018, including the President and CEO, but exclud-
ing Ulf Ewaldsson, Elaine Weidman-Grunewald and Nina Macpherson who 
left the ET prior to the award grant date of May 18, 2018, and Jan Karlsson 
who carried over his EPP entitlement for 2018 after his appointment to the ET.
The participants were granted Performance Share Awards on May 18, 
2018. The value of the underlying shares in respect of the Performance Share 
Awards made to the President and CEO was 180% of the annual base salary, 
and for other participants ranged between 30% and 70% of the participants’ 

respective annual base salaries at the time of grant. The maximum value of 
underlying shares in respect of the Performance Share Awards made to the 
ET members other than the President and CEO were increased from 22.5% in 
2017 to between 30% and 70% of participants’ respective base salaries at the 
time of grant in 2018. The increases were approved at the AGM 2018 with the 
intention to increase the long-term focus and alignment with the long-term 
expectations of the shareholders. The share price used to calculate the number 
of shares to which the Performance Share Awards entitles was calculated 
as the volume weighted average of the market price of Ericsson B shares on 
Nasdaq Stockholm during the five trading days immediately following the 
publication of the Company’s interim report for the first quarter of 2018.

Following continuous evaluation of the Long-Term Variable Compensation 
Programs a one-year Group operating income target was added to LTV 2018 
measured over the period January 1, 2018 to December 31, 2018, to support 
achieving the Company’s 2020 targets, in addition to the three-year targets 
relating to total shareholder return (TSR), which were also used for LTV 2017.

The performance criteria relating to TSR are absolute TSR development and 

relative TSR development for the Ericsson B share over the period January 1, 
2018 to December 31, 2020 (the performance period).

The performance criteria for LTV 2018 along with the details on how the 
performance criteria will be calculated and measured are explained in minutes 
from the AGM 2018 under Item 17. 

The Board of Directors resolved on the achieved vesting level for the 2018 
Group operating income performance criteria as 200% for this portion of the 
Performance Share Awards granted based on a 2018 Group operating income 
outcome excluding restructuring charges and the provisions taken in Q4 2018 
related to the revised BSS strategy.

The Board of Directors also resolved on the achieved vesting levels for both 

the absolute and relative TSR development performance criteria as 200% 
based on the achievement results of 26.92% absolute TSR and 1.94th ranking 
for relative TSR, which resulted in an overall achieved vesting level of 200% for 
LTV 2018 as illustrated in the table LTV and EPP Performance Criteria on the 
prior page.

2017 Long-Term Variable Compensation Program for the Executive Team 
(LTV 2017)
LTV 2017 was approved at the AGM 2017 and includes all members of the ET, 
a total of 16 employees in 2017, including the President and CEO.

The participants were granted Performance Share Awards on May 18, 
2017. The value of the underlying shares in respect of the Performance Share 
Awards made to the President and CEO was 180% of the annual base salary, 
and for other participants 22.5% of the participants’ respective annual base 
salaries at the time of grant. The share price used to calculate the number of 
shares to which the Performance Share Awards entitles was calculated as the 
volume-weighted average of the market price of Ericsson B shares on Nasdaq 
Stockholm during the five trading days immediately following the publication 
of the Company’s interim report for the first quarter of 2017.

Absolute and relative TSR development for the Ericsson B share over the 
period January 1, 2017 to December 31, 2019 (the performance period) were 
the two performance criteria used for LTV 2017.

The performance criteria for LTV 2017 along with the details on how the 
performance criteria will be calculated and measured are explained in minutes 
from the AGM 2017 under Item 17.

The Board of Directors resolved on the achieved vesting levels for the 
absolute and relative TSR development performance criteria as 200% and 
191.04% respectively based on the achievement results of 21.34% absolute 
TSR and 5.45th ranking for relative TSR, which resulted in an overall achieved 
vesting level of 195.52% for LTV 2017 as illustrated in the table LTV and EPP 
Performance Criteria on the prior page.

The Performance Share Awards vested during 2020 and the participants 

received the equivalent number of shares free of charge with the official 
closure of LTV 2017. 

Cash-Settled Plans
Executive Performance Plans (EPP)
The Executive Performance Plan (EPP) is a cash-settled plan which uses the 
same performance criteria as the ones under the respective year’s long-term 
variable compensation program for the ET.

Senior managers, except for the members of the ET, are selected as partici-
pants to EPP annually through a nomination process that identifies individuals 
according to performance, potential, critical skills, and business critical roles.

Financial report 2020Note G3, cont.

There are two award levels, high and regular, which represent the potential 

award levels as a percentage of the participant’s annual gross salary, which 
are determined separately by the Board of Directors for each year’s plan before 
the plan is launched. Participants are assigned a potential award, which is 
converted into a number of synthetic shares based on the same market price 
of Ericsson B shares used for the respective year’s LTV. The three-year vesting 
period is the same as for the LTV. The vesting level of the award is subject to 
the achievement of the same performance criteria over the same performance 
period defined for the respective year and generally requires that the partici-
pant retains his or her employment over the vesting period. 

At the end of the vesting period, the allotted synthetic shares are converted 
into a cash amount, based on the market price of Ericsson B shares at Nasdaq 
Stockholm at the vesting date, and this final amount is paid to the participant 
in cash gross before tax.

Executive Performance Plan 2020 (EPP 2020)
155 senior managers were selected to participate in EPP 2020. The regular 
award level is set at 15% and the high award level is set at 25% for all countries 
except for the USA. The regular and high award levels are set at 25% and 35% 
respectively in the USA.

Executive Performance Plan 2019 (EPP 2019)
161 senior managers were selected to participate in EPP 2019. The regular 
award level is set at 15% and the high award level is set at 22,5%.

Executive Performance Plan 2018 (EPP 2018)
171 senior managers were selected to participate in EPP 2018. The regular 
award level is set at 15% and the high award level is set at 22,5%.

Executive Performance Plan 2017 (EPP 2017)
452 senior managers were selected to participate in EPP 2017. The regular 
award level was set at 15% and the high award level was set at 22,5%.

The awards under EPP 2017 were paid in 2020 at the end of the vesting 

period and EPP 2017 was officially closed.

Key Contributor Plans (KC Plans)
The KC Plan is a cash-settled retention plan. Employees, except for senior 
managers and the members of the ET, are selected as participants to KC Plan 
annually through a nomination process that identifies individuals according to 
performance, potential, critical skills, and business critical roles. Participants 
are assigned a potential award based on a percentage of their annual gross 
salary, which is converted into a number of synthetic shares based on the same 
market price of Ericsson B shares used for the respective year’s LTV.

The KC Plan is a retention plan, therefore there are no performance criteria 
for vesting of awards. In general, there is a three-year service period for receiv-
ing the award in full and the award is subject only to continued employment 
during the service period. As of the KC 2019 plan the total service period is 
three years, however the payout is distributed over the entire service period 
with staggered payments according to the below schedule:

Number of shares and synthetic shares

Notes to the consolidated financial statements

71

 – 25% of the award to be paid at the end of the first year,
 – 25% of the award to be paid at the end of the second year, and
 – the remaining 50% of the award to be paid at the end of the third year.

Accounting wise, the plans with three staggered payments are seen as three 
separate tranches. The tranches are accounted for as separate awards and 
accrued in parallel with the same grant date but different vesting dates. 
The consequence of the staggered payments is a front-end loaded cost. 
The accounting model is referred to as staged vesting.

The value of each synthetic share is driven by the absolute share price 
performance of Ericsson B shares during the service period. At the end of the 
service period, the allotted synthetic shares are converted into a cash amount, 
based on the market price of Ericsson B shares Nasdaq Stockholm at the 
vesting date, and this final amount is paid to the participant in cash gross 
before tax.

Key Contributor Plan 2020 (KC Plan 2020)
7,007 employees were selected to participate in KC Plan 2020. There are three 
award levels at 10%, 25% and 30% of the participants’ annual gross salary. 
The total service period is three years, however the payout is distributed over 
the entire service period with staggered payments as explained under Key 
Contributor Plans (KC Plans).

Key Contributor Plan 2019 (KC Plan 2019)
6,941 employees were selected to participate in KC Plan 2019. There are three 
award levels at 10%, 25% and 30% of the participants’ annual gross salary. 
The total service period is three years, however the payout is distributed over 
the entire service period with staggered payments as explained under Key 
Contributor Plans (KC Plans).

Key Contributor Plan 2018 (KC Plan 2018)
5,886 employees were selected to participate in KC Plan 2018. There are two 
award levels at 10% and 25% of the participants’ annual gross salary. The 
total service period is three years and the awards are paid at the end of the full 
service period.

Key Contributor Plan 2017 (KC Plan 2017)
6,876 employees were selected to participate in KC Plan 2017. There are two 
award levels at 10% and 25% of the participants’ annual gross salary. The 
total service period is three years and the awards are paid at the end of the full 
service period and KC Plan 2017 was officially closed.

Number of shares and synthetic shares
The awards granted to the participants of the LTV programs and the develop-
ment of the granted shares over time, considering the fulfilment of perfor-
mance conditions, are displayed in the table Number of shares and synthetic 
shares below, together with the number of synthetic shares for the EPP and 
KC plans.

Executive team programs

Of which the President and CEO

Share-settled programs  
(million)

Maximum shares required
Granted shares
Outstanding number of shares 
beginning of 2020
Exercised during 2020
Forfeited during 2020
Increase due to performance 
condition 2020
Outstanding number of shares 
end of 2020

LTV 2020  

LTV 2019  

LTV 2018  

LTV 2017

2.5  
0.9  

—  
—  
—  

0.4  

1.3  

3.0  
0.6  

0.9  
—  
—  

—  

0.9  

3.0  
0.8  

1.2  
—  
—  

0.4  

1.6  

3.0
0.7

1.3
–1.3
—

—

—

Cash-settled plan

Synthetic shares

EPP 2020  

EPP 2019  

EPP 2018  

EPP 2017

1.7  

1.0  

1.6  

—  

Executive performance program

Total 

11.5
3.0

3.4
–1.3
—

0.8

3.8

Total 

4.3

LTV 2020  

LTV 2019  

LTV 2018  

LTV 2017

Total 

—  
0.4  

—  
—  
—  

0.2  

0.6  

—  
0.3  

0.4  
—  
—  

—  

0.4  

—  
0.4  

0.6  
—  
—  

—  

0.6  

—  
0.4  

0.9  
–0.9  
—  

—  

—  

Key contributors plans

KC 2020  

KC 2019  

KC 2018  

KC 2017

11.3  

6.2  

8.3  

—  

—
1.5

1.9
–0.9
—

0.2

1.6

Total 

25.8

Financial report 2020 
 
 
 
 
 
 
 
 
 
 
72

Notes to the consolidated financial statements

Note G3, cont.

Compensation expense
The compensation expense is based on the FV and the number of shares or 
synthetic shares. The compensation expense for the share-settled long-term 
variable compensation programs for the President and CEO and the ET during 
2020 were SEK 83 million.

KC Plans during 2020 were SEK 185 million and SEK 1,298 million respectively 
as shown in the table Compensation expense for LTV 2017–2020 below. The 
total compensation expense during 2020 amounted to 1,566 million. The total 
provision for the cash-settled plans amounted to SEK 2,107 million (including 
social charges of 227 million) at the end of 2020. 

The compensation expenses for cash-settled plans, the EPP and the 

Compensation expense LTV 2017–2020

Share-settled programs

LTV 2020
LTV 2019
LTV 2018
LTV 2017

Total executive team programs
Of which the President and CEO

Cash-settled plans
EPP 2020
EPP 2019
EPP 2018
EPP 2017

Total executive performance plans

KC 2020
KC 2019
KC 2018
KC 2017

Total key contributor plans

Total cash-settled plans

Total compensation expense

2020  

2019  

2018  

2017  

Total

23  
28  
28  
4  

83  
41  

34  
50  
76  
25  

185  

523  
335  
368  
72  

1,298  

1,483  

1,566  

—  
17  
28  
13  

58  
32  

—  
11  
53  
116  

180  

—  
248  
245  
273  

766  

946  

1,004  

—  
—  
18  
14  

32  
18  

—  
—  
20  
110  

130  

—  
—  
156  
323  

479  

609  

641  

—  
—  
—  
10  

10  
6  

—  
—  
—  
31  

31  

—  
—  
—  
139  

139  

170  

180  

23
45
74
41

183
97

34
61
149
282

526

523
583
769
807

2,682

3,208

3,391

Fair value
The compensation expense for the share-settled plans is based on FV and the 
number of shares. The FV for the LTV programs are including adjustments for 
absolute and relative TSR development performance criteria at the grant date, 
using a Monte Carlo model, which uses a number of inputs, including expected 
dividends, expected share price volatility and the expected period to exercise. 
The performance criteria of the LTV program are also based on the outcome of 
the Group operating income as per fiscal years 2020, 2019 and 2018. The FV 
for the Group operating income performance criteria is calculated as the share 
price at grant date, reduced by the net present value of the dividend expected 
during the three-year vesting period. For the performance criteria the number 

of shares is adjusted in relation to the achievement level of the performance 
criteria at the end of the performance period. 

The compensation expense for the cash-settled plans is based on the FV 
and the number of synthetic shares allocated. The FV for the EPP includes the 
same criteria as the share-settled plans and calculated in a similar way, how-
ever reassessed quarterly with updated criteria. The FV for the KC Plans are the 
share price reduced by the net present value of the dividend expected during 
the service period. The KC Plan 2020 and the KC Plan 2019 have three FV 
based on the three different service periods. The FV per performance criteria 
and program is shown in the table Fair values below.

Fair value
Fair values (SEK)

Executive team programs
Share price at grant
Fair value Absolute TSR
Fair value Relative TSR
Fair value Group operating income

Executive performance plans
Fair value Absolute TSR
Fair value Relative TSR
Fair value Group operating income

Key contributor plans
Fair value – Tranche 1
Fair value – Tranche 2
Fair value – Tranche 3
Fair value

LTV 2020  
78.88  
54.69  
98.06  
74.22  

EPP 2020  
98.37  
125.35  
96.54  

KC 2020  
99.68  
98.10  
96.54  
—  

LTV 2019  
90.70  
87.92  
94.63  
86.94  

EPP 2019  
113.49  
130.59  
97.71  

KC 2019  
84.12  
99.29  
97.71  
—  

LTV 2018  
65.79  
80.40  
78.66  
62.93  

EPP 2018  
198.56  
198.56  
99.29  

KC 2018  
—  
—  
—  
99.29  

LTV 2017
57.15
54.40
76.95
—

EPP 2017
84.12
84.12
— 

KC 2017
—
—
—
84.12

Payout of Cash-settled Plan
During 2020 three plans vested; EPP 2017 and KC Plan 2017 and KC Plan 
2019 tranche 1. The share price at vesting were SEK 84.12 and the payout to 
the participants amounted to SEK 1,150 million.

The Stock Purchase Plan (SPP)
The SPP was a share-settled plan designed to offer an incentive for all employ-
ees to participate in the Company’s long-term variable compensation program 

where practicable. Under SPP employees were able to save up to 7.5% of their 
gross fixed salary for purchase of Ericsson B contribution shares at market 
price on NASDAQ Stockholm or American Depositary Shares (ADSs) on 
Nasdaq New York (contribution shares) during a twelve-month period (con-
tribution period). If the contribution shares were retained by the employee for 
three years after the investment and their employment with the Ericsson Group 
continued during that time, then the employee’s shares are to be matched with 

Financial report 2020 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Note G3, cont.

a corresponding number of Ericsson B shares or ADSs free of consideration. 
Employees in 100 countries participated in the SPP.

of net sales, operating income and cash conversion and each accounted for 
one third of the total performance matching shares

Notes to the consolidated financial statements

73

The table below shows the contribution period and participation details 
for the only open SPP from 2016, which was settled and closed with the final 
matching and delivery of the remaining contribution shares to the participants 
on August 17, 2020.

Stock Purchase Plans

Plan

Stock Purchase  
plan 2016

Contribution 
period

August 2016 
–July 2017

Number of 
participants at 
launch

Take-up rate  
– percent of eligible 
employees

31,500  

29%

The total cost of SPP for the three years of service is based on the number of 
shares that vest, due to savings and calculated based on the FV of the shares 
as defined at grant date.

The Key Contributor Retention Plan 
The Key Contributor Retention Plan was part of Ericsson’s talent management 
strategy and was designed to give recognition for performance, critical skills 
and potential as well as to encourage retention of key employees. Under the 
program, up to 10% of the employees were selected through a nomination 
process that identified individuals according to performance, critical skills and 
potential. Participants selected obtained one extra matching share in addition 
to the ordinary one matching share for each Contribution Share purchased 
under SPP during a twelve-month period.

Since no SPP was proposed after 2016, the cash-settled KC Plan described 

above was introduced replacing the Key Contributor Retention Plan.

The accounting treatment for the Key Contributor Retention Plan is the 
same as for SPP, however these employees receive two additional shares for 
each share invested.

The Executive Performance Stock Plan (EPSP) 
The EPSP was a share-settled program. Senior managers, including the 
members of the ET, were selected to obtain up to four or six extra shares (per-
formance matching shares) in addition to the ordinary one matching share for 
each contribution share purchased under SPP. Up to 0.5% of employees were 
offered participation in EPSP. The performance targets were linked to growth 

Shares for LTV 2016

Plan (million shares)

Originally designated
Outstanding beginning of 2020 1)
Awarded during 2020
Exercised/matched during 2020
Forfeited/expired during 2020
Outstanding end of 2020
Compensation costs charged during 2020 (SEK million) 2) 3)

The table below shows the performance targets for the only open EPSP 

from 2016 in 2020.

Executive Performance Stock Plan targets

Base year value  
SEK billion

Year 1  

Year 2  

Year 3

2016

Growth (net sales growth)
Margin (operating income 
growth) 1)
Cash flow (cash conversion)

246.9

24.8
—

1)  Excluding extraordinary restructuring charges.

Compound annual growth rate of 
2%–6%
Compound annual growth rate of 
5%–15%
≥70%

≥70%

≥70%

With all three years of 2016 EPSP completed the Board of Directors resolved 
the results of the performance targets as below: 
 – Growth (compound annual net sales growth rate) was –5.13% which was 
below the threshold and resulted in no vesting for the portion of the award 
subject to this target. 

 – Margin (compound annual operating income growth rate) was –28.00% 

which was below the threshold and resulted in no vesting for the portion of 
the award subject to this target. 

 – Cash flow (cash conversion) was met, which resulted in vesting of 66.67% 

of the portion of the award subject to this target. 

 –  Accordingly, the 2016 EPSP vested at 22.22% of maximum matching.

The 2016 EPSP was settled and closed with the final delivery of the remaining 
performance matching shares to the participants on August 17, 2020. Hence, 
no future outstanding matching rights remain for the members of the ET.

Since no SPP was proposed after 2016, the share-based LTV were intro-
duced for the members of the ET with the approval of relevant AGM replacing 
EPSP. For the senior managers, the cash-settled EPP were introduced replacing 
EPSP. The LTV and the EPP are described above.

EPSP was a share-settled stock purchase plan with performance conditions. 

The total cost for EPSP for the three years of service is based on the number 
of shares that vest, due to fulfilment of targets and savings. The costs are 
calculated based on the FV of the shares as defined at grant date.

Stock Purchase Plan, Key Contributor Retention Plan  
and Executive Performance Stock Plans

A
B
C
D
E
F=B+C–D–E
G

2016

21.6
10.9
—
10.8
0.1
—
65.6

1) Shares under the Executive Performance Stock Plans were based on the fact that the 2016 plan came out at 22%, in casu 78% lapsed. 
2) Fair value was calculated as the share price on the investment date, reduced by the net present value of the dividend expectations during the three-year vesting period. Net present value calculations are based on 

data from external party.

3) Total compensation costs charged during 2019: SEK 256 million, 2018: SEK 645 million.

Shares for LTV 2016 and LTV 2017–2019
LTV 2016 and LTV 2017–2019 are funded with treasury stock and are equity 
settled. Treasury stock for all plans has been issued in directed cash issues of 
Class C shares at the quotient value and purchased under a public offering 
at the subscription price plus a premium corresponding to the subscribers’ 
financing costs, and then converted to Class B shares.

For all these plans, additional shares have been allocated for financing 
of social security expenses. Treasury stock is sold on the Nasdaq Stockholm 
to cover social security payments when arising due to matching/vesting 
of shares. During 2020, 1,820,800 shares were sold at an average price of 
SEK 89.52. Sales of shares are recognized directly in equity.

If, as of December 31, 2020, all shares allocated for future matching/vesting 

under the Long term variable compensation programs were transferred, and 
shares designated to cover social security payments were disposed of as a 

result of the exercise and the matching/vesting, approximately 2.7 million 
Class B shares would be transferred, corresponding to 0.1% of the total 
 number of shares outstanding, 3,328 million shares not including treasury 
stock. As of December 31, 2020, approximately 6.0 million Class B shares 
were held as treasury stock.

The table above shows how shares (representing matching rights but 
excluding shares for social security expenses) are being used for all outstand-
ing stock purchase plans, key contributor retention plans and executive 
performance stock plans. From up to down the table includes (A) the number 
of shares originally approved at the Annual General Meeting; (B) the number 
of originally designated shares that were outstanding at the beginning of 
2020; (C) the number of shares awarded during 2020; (D) the number of 
shares matched during 2020; (E) the number of shares forfeited by partici-
pants or expired under the plan rules during 2020; and (F) the balance left as 

Financial report 2020 
 
74

Notes to the consolidated financial statements

Note G3, cont.

outstanding at the end of 2020, having deducted the shares related to awards 
matched, forfeited and expired, to the shares outstanding at the beginning 
of the year. The final row (G) shows the compensation costs charged to the 
accounts during 2020 for each plan.

Option agreements
Prior to taking office as President and CEO of Ericsson, Board member Börje 
Ekholm entered into an option agreement in 2016 with Investor AB and AB 
Industrivärden, shareholders of Ericsson. Each of these two shareholders has 
issued 1,000,000 call options to Börje Ekholm on market terms (valuation 
conducted, using the Black & Scholes model, by an independent third party). 
Under the agreements, Börje Ekholm has purchased in total 2,000,000 call 
options, issued by the shareholders, for a purchase price of SEK 0.49 per call 
option. Each call option entitles the purchase of one Ericsson B share from the 
shareholders at a strike price of SEK 80 per share (to be recalculated to neutral-
ize the effects of dividend payments during the option period) during one year 
after a seven-year period. Due to the fact that the call options were purchased 
on market terms as described above, no compensation expense has been 

recognized by the Company and will not be recognized during the remaining 
part of the seven-year period.

In 2019 Investor AB, shareholder of Ericsson, made an offer to the Board 
Chairs of its listed core investment to purchase call options relating to shares 
in the respective core investment. Following this offer, Ronnie Leten, Chair of 
the Board of Directors, entered into such a call option agreement with Investor 
AB with respect to Class B share of Telefonaktiebolaget LM Ericsson. Under 
the agreement, Investor AB has issued 128,452 call options to Ronnie Leten 
on market terms (valuation conducted, using the Black & Scholes model, by an 
independent third party) and Ronnie Leten has purchased these call options 
for a purchase price of SEK 15.57 per call option. Each call option entitles 
the purchase of one Ericsson B share from Investor AB at a strike price of 
SEK 87.97 per share (to be recalculated to neutralize the effects of dividend 
payments during the option period) during one year after a four-year period 
starting February 5, 2019. Due to the fact that the call options were purchased 
on market terms as described above, no compensation expense has been 
recognized by the Company and will not be recognized during the remaining 
part of the period.

G4   Employee information

Employee numbers, wages and salaries

Average number of employees by gender and market area

South East Asia, Oceania and India
North East Asia
North America
Europe and Latin America 1)
Middle East and Africa

Total
1) Of which in EU

Of which in Sweden

Women  

5,025  
4,532  
2,075  
11,205  
807  

23,644  
8,462  
2,911  

2020

Men  

20,306  
9,344  
7,635  
34,226  
3,434  

74,945  
25,811  
9,709  

Total

25,331
13,876
9,710
45,431
4,241

98,589
34,273
12,620

Women  

4,821  
4,376  
1,980  
10,180  
739  

22,096  
8,069  
2,723  

2019

Men  

19,230  
9,003  
7,381  
33,262  
3,531  

72,407  
26,257  
9,324  

Total

24,051
13,379
9,361
43,442
4,270

94,503
34,326
12,047

Number of employees by market area at year-end

Wages and salaries and social security expenses 

South East Asia, Oceania and India
North East Asia
North America
Europe and Latin America 1)
Middle East and Africa

Total
1) Of which in EU

Of which in Sweden

2020

25,869  
13,944  
10,175  
46,580  
4,256  

100,824  
35,552  
13,173  

Number of employees by gender and age at year-end 2020

Under 25 years old
25–35 years old
36–45 years old
46–55 years old
Over 55 years old

Percent of total

Employee movements 

Headcount at year-end
Employees who have left the Company
Employees who have joined the Company
Temporary employees

Women  

1,014  
9,768  
7,248  
4,864  
1,812  

25%  

Men

1,735  
23,674  
26,436  
17,684  
6,589  

75%  

2020

100,824  
7,839  
9,246  
609  

2019

24,559
13,783
9,643
47,135
4,297

99,417
37,989
12,730

Percent 
of total

3%
33%
34%
22%
8%

100%

2019

99,417
11,078
15,136
582

(SEK million)

Wages and salaries
Social security expenses
Of which pension costs

2020

60,950  
13,695  
4,963  

2019

58,620
14,043
5,170

Amounts related to the President and CEO and the Executive Leadership Team 
are included in the table above.

Remuneration to Board members and Presidents in subsidiaries

(SEK million)

Salary and other remuneration

Of which annual variable remuneration

Pension costs 1)

2020

458  
58  
32  

2019

369
83
25

1)  Pension costs are over and above any social security charges and taxes.

Board members, Presidents and Group management by gender at year end

2020

2019

Women  

Men

Women  

Men

Parent Company
Board members and 
President
Group Management

Subsidiaries
Board members and 
Presidents

23%  
20%  

77%  
80%  

23%  
20%  

77%
80%

19%  

81%  

19%  

81%

Financial report 2020 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Section H – Other
H1   Taxes 

The Company’s tax expense for 2020 was SEK –9,589 (–6,922) million or 
35.2% (79.0%) of income after financial items. The tax rate may vary between 
years depending on business and geographical mix. Items reported for income 
taxes include the impact of the Swedish tax rate reduction which was signed 
into law on June 14, 2018, on the deferred tax assets and liabilities. The law 
reduces the corporate income tax from 22% to 21.4% from January 1, 2019, 
and to 20.6% from January 1, 2021.

Income taxes recognized in the income statement

Current income taxes for the year
Current income taxes related to prior years
Deferred tax income/expense (+/–)
Share of taxes in joint ventures and 
 associated companies

2020

–5,470  
–175  
–3,911  

2019

–2,564  
–2,237  
–2,116  

2018

–5,513
–392
1,097

–33  

–5  

–5

Income tax expense/benefit

–9,589  

–6,922  

–4,813

A reconciliation between reported tax expense for the year and the theoretical 
tax expense that would arise when applying statutory tax rate in Sweden, 
21.4% (21.4%), on the consolidated income before taxes, is shown in the 
table below.

The withholding tax expense 2020 and 2018 includes an impairment of 

withholding tax.

Non-deductible expenses include write-down of investments and payments 

to pension foundations in Sweden.

Reconciliation of Swedish income tax rate with effective tax rate

Calculated tax expense at Swedish tax 
rate 21.4%
Effect of foreign tax rates
Current income taxes related to 
prior years
Remeasurement of tax loss 
 carry-forwards
Remeasurement of deductible 
 temporary differences
Withholding tax expense
Reversal of impaired withholding tax
Tax effect of non-deductible expenses
Tax effect of non-taxable income
Tax effect of changes in tax rates

Income tax expense/benefit
Effective tax rate

2020

2019

–5,823  
–616  

–1,875  
–419  

2018

322
–773

–258  

52  

113

369  
–1,393  
—  
–2,079  
372  
14  

–9,589  
35.2%  

84  
–230  
519  
–3,555  
803  
–64  

–6,922  
79.0%  

33
–3,000
—
–1,130
722
–708

–4,813
–329.1%

–175  

–2,237  

–392

Changes in deferred taxes, net

Notes to the consolidated financial statements

75

Deferred tax balances
Deferred tax assets and liabilities are derived from the balance sheet items as 
shown in the table below. 

Tax effects of temporary differences and tax loss carry-forwards 
Deferred tax 
liabilities

Deferred 
tax assets

Net 
 balance

2020
Intangible assets and property, plant 
and equipment
Current assets
Post-employment benefits
Provisions
Deferred tax credits
Other
Loss carry-forwards

Deferred tax assets/liabilities
Netting of assets/liabilities

Deferred tax balances, net

2019
Intangible assets and property, plant 
and equipment
Current assets
Post-employment benefits
Provisions
Deferred tax credits
Other
Loss carry-forwards

Deferred tax assets/liabilities
Netting of assets/liabilities

Deferred tax balances, net

Opening balance, net
Recognized in net income (loss)
Recognized in other comprehensive income
Acquisitions/divestments of subsidiaries
Reclassification
Translation differences

Closing balance, net

771  
2,235  
7,062  
3,739  
8,285  
1,794  
4,417  

28,303  
–2,007  

26,296  

1,233  
3,413  
7,220  
3,592  
8,424  
2,585  
7,221  

33,688  
–2,514  

31,174  

1,579  
862  
378  
—  
—  
277  
—  

3,096  
–2,007  

25,207

1,089  

25,207

1,792  
878  
787  
—  
—  
281  
—  

3,738  
–2,514  

29,950

1,224  

29,950

2020

29,950  
–3,911  
794  
–1,223  
386  
–789  

25,207  

2019

22,482
–2,116
1,423
145
7,843
173

29,950

Tax effects reported directly in Other comprehensive income (loss) amount to 
SEK 794 (1,423) million, of which actuarial gains and losses related to pen-
sions constituted SEK 900 (1,229) million, revaluation of borrowings SEK –20 
(134) million and cash flow hedges SEK –86 (60) million.

Deferred tax assets are only recognized in countries where the Company 
expects to be able to generate corresponding taxable income in the future to 
benefit from tax reductions.

Deferred tax assets and liabilities have been adjusted for the effect of the 

reduction of the Swedish corporate income tax rate.

Tax loss carry-forwards
Significant tax assets regarding tax loss carry-forwards are reported to the 
extent that realization of the related tax benefit through future taxable profits 
is probable also when considering the period during which these can be 
 utilized, as described below.

The majority of tax loss carry-forwards pertains to Sweden, Germany and 
the United States. These countries have long or indefinite periods of utilization. 
Of the total SEK 4,417 (7,221) million recognized deferred tax assets related to 
tax loss carry-forwards, SEK 3,513 (6,026) million relates to Sweden.

Future income projections based on growth coming from a stronger market, 

selective market share gains and expansion of the product portfolio, support 
the conclusion that the deferred tax assets will be utilized in the foreseeable 
future.

Financial report 2020 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H3   Statement of cash flows

Interest paid in 2020 was SEK –1,434 million (SEK –1,060 million in 2019 and 
SEK –829 million in 2018) and interest received in 2020 was SEK 763 million 
(SEK 817 million in 2019 and SEK –283 million in 2018). Taxes paid, including 
withholding tax, were SEK –4,313 million in 2020 (SEK –5,218 million in 2019 
and SEK –5,874 million in 2018).

Cash and cash equivalents include cash of SEK 16,422 (17,336) million 
and cash equivalents of SEK 27,190 (27,743) million. For more information 
regarding the disposition of cash and cash equivalents and unutilized credit 
commitments, see note F1 “Financial risk management.”

Cash and cash equivalents as of December 31, 2020, include SEK 2.4 (3.3) 
billion in countries where there exist significant cross-border conversion restric-
tions due to hard currency shortage or strict government controls. This amount 
is therefore not considered available for general use by the Parent Company.

Adjustments to reconcile net income to cash

76

Notes to the consolidated financial statements

Note H1, cont.

As of December 31, 2020, the recognized tax loss carry-forwards amounted 

to SEK 21,442 (33,744) million. The reduction is primarily attributable to 
utilization of the loss carry-forward against current year’s taxable income. The 
tax value of the tax loss carry-forward is reported as a tax asset based on the 
indefinite utilization period and the expectation that the group will realize a 
significant taxable income to offset these loss carry-forwards.

The final years in which the recognized tax loss carry-forwards can be 

utilized are shown in the following table.

Tax loss carry-forwards

Year of expiration

2021
2022
2023
2024
2025
2026 or later (also includes unlimited car-
ryforwards)

Total

Tax loss 
 carry-forwards

Tax value

209  
142  
58  
174  
156  

43
29
12
36
32

20,703  

21,442  

4,265

4,417

In addition to the table above there are tax loss carry-forwards of SEK 3,570 
(5,378) million at a tax value of SEK 735 (1,009) million that have not been 
recognized due to judgments of the possibility they will be used against future 
taxable profits in the respective jurisdictions. The majority of these tax loss 
carry-forwards have an expiration date in excess of five years 

The Company has considered the effect of COVID-19 pandemic on the 
business and currently expect no material changes to forecast future profits 
which could impact recoverability of deferred tax assets. Risk assessment 
on the business plans is carried out on a regular basis, and deferred tax asset 
recoverability analysis will be performed if conditions suggest that such assets 
may be impaired. 

Property, plant and equipment
Depreciations
Impairment losses/reversals of 
 impairments

Total

Right-of-use assets
Depreciations
Impairment losses/reversals of 
 impairments

Total

Intangible assets
Amortizations
Capitalized development expenses
Intellectual Property Rights, brands and 
other intangible assets

Total amortizations
Impairments
Capitalized development expenses
Intellectual Property Rights, brands and 
other intangible assets
Goodwill

2020

2019

2018

3,602  

3,587  

3,275

512  

4,114  

360  

3,947  

568

3,843

2,387  

2,474  

47  

75  

2,434  

2,549  

—

—

—

906  

1,519  

2,559

1,083  

1,989  

1,019  

2,538  

1,387

3,946

—  

137  
—  

137  

36  

19  
—  

55  

254

—
275

529

2,126  

2,593  

4,475

8,674  

9,089  

8,318

6,123  

1,652  

–1,897

43  

66  

331  

340  

77  
–333  

–812  
1,891  

30

–53

212
1,220

14,915  

12,226  

7,830

H2   Earnings per share 

Earnings per share

Basic
Net income (loss) attributable to owners of 
the Parent Company (SEK million)
Average number of shares outstanding, 
basic (millions)

Earnings (loss) per share, basic (SEK)

Diluted
Net income (loss) attributable to owners of 
the Parent Company (SEK million)
Average number of shares outstanding, 
basic (millions)
Dilutive effect for stock purchase (millions)
Average number of shares outstanding, 
diluted (millions)

Earnings (loss) per share, diluted (SEK)

2020

2019

2018

17,483  

2,223  

–6,530

Total impairments

Total

3,323  

5.26  

3,306  

0.67  

3,291

–1.98

Total depreciation, amortization and 
impairment losses on property, plant and 
equipment and intangible assets

17,483  

2,223  

–6,530

3,323  
3  

3,326  

5.26  

3,306  
14  

3,320  

0.67  

3,291
—

3,291

–1.98

Taxes
Dividends from joint ventures/associated 
companies 1)
Undistributed earnings in joint ventures/ 
associated companies 1)
Gains/losses on sales of investments and 
operations, intangible assets and PP&E, net 2)
Other non-cash items 3)

Total adjustments to reconcile net 
income to cash

When a company reports a loss, the number of shares used for calculating 
earnings diluted per share shall be the same as for basic calculation.

1)  See note E3 “Associated companies.”
2) See note B4 “Other operating income and expense.”
3) Refers mainly to unrealized foreign exchange, gains/losses on financial instruments.

For information about reconciliation of liabilities arising from financing 
 activities, see note F4 “Interest-bearing liabilities.”

Financial report 2020 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Note H3, cont.

Acquisitions/divestments of subsidiaries and other operations

Acquisitions   Divestments

H5   Fees to auditors 

Notes to the consolidated financial statements

77

2020
Cash flow from business combinations 1)
Acquisitions/divestments of other investments

Total

2019

Cash flow from business combinations 1)
Acquisitions/divestments of other investments

Total

2018
Cash flow from business combinations 1)
Acquisitions/divestments of other investments

Total

1)  See also note E2 “Business combinations.”

–9,534  
–123  

–9,657  

–1,815  
62  

–1,753  

–1,220  
–398  

–1,618  

4
55

59

360
–112

248

226
107

333

H4   Related party transactions

IAS 24, “Related Party Disclosures” requires disclosure of related party 
 relationships, transactions and outstanding balances.

During 2020, various minor related party transactions were executed 
 pursuant to contracts based on terms customary in the industry and negoti-
ated on an arm’s length basis. The main related party transactions relate to 
Ericsson Nikola Tesla d.d located in Croatia, with sales from the Company to 
the associate of SEK 0.4 billion (SEK 0.6 billion in 2019 and SEK 0.6 billion in 
2018) and purchases from the associate to the Company of SEK 1.2 billion 
(SEK 1.5 billion in 2019 and SEK 1.3 billion in 2018). Ericsson holds 49.07% 
of the shares. For information regarding equity and Ericsson’s share of assets, 
liabilities and income in joint ventures and associated companies, see note E3 
“Associated companies.”

For information regarding transactions with the Board of Directors and 
Group management, see note G2 “Information regarding members of the 
Board of Directors and Group management.”

For information about the Company’s pension trusts, see note G1 ”Post-

employment benefits.”

Fees to auditors

2020
Audit fees
Audit-related fees
Tax fees
Other fees

Total

2019

Audit fees
Audit-related fees
Tax fees
Other fees

Total

2018

Audit fees
Audit-related fees
Tax fees
Other fees

Total

Deloitte

Others

Total

97  
8  
4  
5  

114  

9  
—  
6  
2  

17  

106
8
10
7

131

PwC  

Others  

Total

96  
12  
10  
6  

124  

9  
—  
11  
6  

26  

105
12
21
12

150

PwC  

Others  

Total

98  
11  
9  
9  

127  

4  
2  
2  
6  

14  

102
13
11
15

141

At the 2020 Annual General Meeting Deloitte was appointed auditor for the 
period until the 2021 Annual General Meeting. PricewaterhouseCoopers 
(PwC) was appointed auditor for the period until the 2020 Annual General 
Meeting.

The audit-related services include quarterly reviews and the limited 

 assurance report on Ericsson’s sustainability report. The tax services include 
corporate tax compliance work. Other services include work related to 
agreed-upon-procedures engagements.

Financial report 2020 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
78

Parent Company financial statements with notes

Parent Company  
financial statements with notes

Contents

Parent Company financial statements

79 Parent Company income statement and 
statement of comprehensive income (loss)

80 Parent Company balance sheet

82 Parent Company statement of cash flows

83 Parent Company statement of changes in 

stockholders’ equity

Notes to the Parent Company  
financial statements

84

84

85

85

85

86

87

88

89

89

P1

P2

P3

P4

P5

P6

P7

P8

P9

Significant accounting policies 

Other operating income  
and expenses 

Financial income and expenses 

Taxes 

Intangible assets 

Property, plant and equipment

Financial assets 

Investments 

Inventories

P10

Trade receivables and customer 
finance

90

P11

Receivables and liabilities – 
 subsidiary companies 

90

91

92

92

92

93

93

95

95

95

95

95

95

96

96

96

P12 Other current receivables 

P13

P14

P15

Equity and other  
comprehensive income

Contributions

Post-employment benefits 

P16 Other provisions 

P17

P18

Interest-bearing liabilities

Financial risk management  
and financial instruments

P19 Other current liabilities

P20

P21

P22

P23

P24

P25

P26

P27

Trade payables

Assets pledged as collateral 

Contingent liabilities 

Statement of cash flows 

Leasing 

Information regarding employees

Related party transactions

Fees to auditors

Financial report 2020Parent Company  
financial statements

Parent Company income statement

January–December, SEK million 

Net sales 
Cost of sales

Gross income

Selling expenses 
Administrative expenses

Operating expenses

Other operating income and expenses 

Operating income

Financial income and expenses, net

Income after financial items (loss)

Contributions to subsidiaries, net

Taxes 

Net income (loss)

Parent Company statement of comprehensive income (loss)

January–December, SEK million 

Net income (loss)

Other comprehensive income (loss)
Items that will not be reclassified to profit or loss
Revaluation of borrowings due to change in credit risk
Tax on items that will not be reclassified to profit or loss

Total other comprehensive income, net of tax

Total comprehensive income (loss)

Parent Company  financial statements

79

Notes

2020

2019

2018

 P2 

 P3 

 P14 

 P4 

–
–

–

–506
–872

–1,378

2,866

1,488

6,845

8,333

–1,540

6,793
–408

6,385

2020

6,385

99
–20

79

6,464

–
–

–

–664
–867

–1,531

–8,148

–9,679

6,610

–3,069

–1,961

–5,030
87

–4,943

2019

–4,943

–651
134

–517

–5,460

–
–

–

–1,047
–639

–1,686

2,111

425

5,340

5,765

–1,535

4,230
–36

4,194

2018

4,194

206
–44

162

4,356

Financial report 202080

Parent Company  financial statements

Parent Company balance sheet

December 31, SEK million 

Assets
Fixed assets
Intangible assets 
Tangible assets 
Financial assets
Investments

Subsidiaries 
Joint ventures and associated companies 

Other investments 

Receivables from subsidiaries 
Customer finance, non-current 
Deferred tax assets 
Other financial assets, non-current 
Interest-bearing securities, non-current 

Current assets
Inventories 
Receivables

Trade receivables
Customer finance, current
Receivables from subsidiaries 
Current income taxes
Other current receivables 

Short-term investments
Cash and cash equivalents 

Total assets

Notes

 P5 
 P6 

 P7, P8 
 P7, P8 

 P7 
 P7, P11 
 P7, P10 
 P4 
 P7 
 P7 

 P9 

 P10 
 P10 
 P11 

 P12 
 P18 
 P18 

2020

2019

26
460

68,798
1,184

1,382
10,631
395
544
458
21,597

58
303

71,172
1,184

1,272
10,133
909
678
454
20,354

105,475

106,517

–

–

7
525
28,367
14
1,317
6,621
28,775

65,626

21
724
20,011
–
2,410
6,328
29,800

59,294

171,101

165,811

Financial report 2020 
 
Parent Company balance sheet, cont’d

December 31, SEK million 

Stockholders’ equity, provisions and liabilities
Stockholders’ equity 
Capital stock
Revaluation reserve
Statutory reserve

Restricted equity
Retained earnings
Net income (loss)
Fair value reserves

Non-restricted equity

Provisions
Post-employment benefits
Other provisions 

Non-current liabilities 
Notes and bond loans 
Other borrowings, non-current
Liabilities to subsidiaries 
Other non-current liabilities

Current liabilities
Borrowings, current
Trade payables 
Liabilities to subsidiaries 
Other current liabilities 

Parent Company  financial statements

81

Notes

 P13 

 P15 
 P16 

 P17 
 P17 
 P11 

 P17 
 P20 
 P11 
 P19 

2020

2019

16,672
20
31,472

48,164
27,896
6,385
–366

33,915

82,079

–
343

343

16,716
5,305
–
90

22,111

6,393
451
58,605
1,119

66,568

16,672
20
31,472

48,164
37,610
–4,943
–445

32,222

80,386

–
668

668

21,898
6,097
–
346

28,341

7,946
659
46,105
1,706

56,416

Total stockholders’ equity, provisions and liabilities

171,101

165,811

Financial report 2020 
 
 
82

Parent Company  financial statements

Parent Company statement of cash flows

January–December, SEK million

Operating activities
Net income (loss)
Adjustments to reconcile net income to cash 

Changes in operating net assets
Inventories
Customer finance, current and non-current
Trade receivables
Trade payables 
Provisions and post-employment benefits
Other operating assets and liabilities, net

Cash flow from operating activities

Investing activities
Investments in property, plant and equipment
Investments in intangible assets
Sales/disposals of property, plant and equipment
Investments in shares and other investments
Divestments of shares and other investments
Lending, net
Other investing activities 
Short-term investments

Cash flow from investing activities

Cash flow before financing activities

Financing activities
Changes in current liabilities to subsidiaries
Proceeds from issuance of borrowings
Repayment of borrowings
Stock issue
Sale/repurchase of own shares
Dividends paid
Settled contributions from/to (–) subsidiaries
Other financing activities

Cash flow from financing activities

Effect from remeasurement in cash

Net change in cash

Cash and cash equivalents, beginning of period

Cash and cash equivalents, end of period 

Notes

 P23 

 P18 

2020

2019

2018

6,385
4,950

11,335

–
712
–554
–229
–325
1,182

786

–4,943
1,135

–3,808

–
–161
329
204
576
–343

605

12,121

–3,203

–253
–
–
–1,552
511
–12,063
–
–3,435

–16,792

–4,671

12,975
2,829
–7,216
–
163
–4,985
–1,961
1,765

3,570

76

–1,025

29,800

28,775

–127
–
–
–2,656
2,382
9,304
18
4,872

13,793

10,590

–9,303
4,103
–648
–
197
–3,301
–1,535
1,388

–9,099

459

1,950

27,850

29,800

4,194
1,384

5,578

1
1,199
68
–770
–518
–273

–293

5,285

–73
–22
60
–317
1,272
9,285
100
3,517

13,822

19,107

–7,605
–
–
–
107
–3,287
–120
–194 

–11,099

1,127

9,135

18,715

27,850

Financial report 2020Parent Company  financial statements

83

Parent Company statement of changes in stockholders’ equity

Revaluation 
reserve

Statutory 
reserve

Total 
restricted 
equity

Disposition 
reserve

Fair value 
reserves

31,472

48,164

100

–445

Other 
retained 
earnings

32,567

Non- 
restricted 
equity

32,222

Total

80,386

SEK million

January 1, 2020

Total comprehensive income 

Transactions with owners
Stock issue

Sale of own shares
Long-term variable compensation

Repurchase of own shares
Dividends paid

December 31, 2020

January 1, 2019

Total comprehensive income 

Transactions with owners
Stock issue

Sale of own shares

Long-term variable compensation

Repurchase of own shares

Dividends paid

December 31, 2019

Capital stock

16,672

–

–

–
–

–
–

16,672

16,672

–

–

–

–

–

–

20

–

–

–
–

–
–

20

20

–

–

–

–

–

–

–

–

–
–

–
–

–

–

–
–

–
–

31,472

48,164

31,472

48,164

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–
–

–
–

100

100

–

–

–

–

–

–

16,672

20

31,472

48,164

100

–445

79

6,385

6,464

6,464

–

–
–

–
–

–366

–

163
51

–
–4,985

34,181

–

163
51

–
–4,985

33,915

–

163
51

–
–4,985

82,079

72

40,580

40,752

88,916

–517

–4,943

–5,460

–5,460

–

–

–

–

–

–

197

34

–

–

197

34

–

–

197

34

–

–3,301

32,567

–3,301

32,222

–3,301

80,386

Financial report 202084

Notes to the Parent Company financial statements

Notes to the Parent Company 
financial statements

P1   Significant accounting policies 

The financial statements of the Parent Company, Telefonaktiebolaget LM 
Ericsson, have been prepared in accordance with the Annual Accounts Act and 
RFR 2 “Reporting in separate financial statements.” RFR 2 requires the Parent 
Company to use the same accounting principles as for the Group, i.e., IFRS, 
to the extent allowed by RFR 2. 

The main deviations between accounting policies adopted for the Group 

and accounting policies for the Parent Company are:

Subsidiaries, associated companies and joint ventures 
The investments are accounted for according to the acquisition cost method. 
Investments are carried at cost and only dividends are accounted for in the 
income statement. An annual impairment test for the investments in each sub-
sidiary company is performed in the fourth quarter, or when there is an indica-
tion of impairment. An impairment loss is recognized if the carrying amount of 
an investment exceeds the sum of the subsidiary’s equity and related goodwill, 
intangible liabilities and deferred tax liabilities or its estimated future cash 
flows after tax. Cash flows are discounted to present value using an after-tax 
discount rate that reflects current market assessments of the time value of 
money and the risks specific to the asset. 

Contributions to/from subsidiaries and shareholders’ contributions 

are accounted for according to RFR 2. Contributions from/to Swedish subsidi-
aries are reported net in the income statement. Shareholders’  contributions 
increase the Parent Company’s investments. 

Classification and measurement of financial instruments
IFRS 9 “Financial instruments” is adopted, except regarding financial guaran-
tees where the exception allowed in RFR 2 is chosen. Financial guarantees are 
included in Contingent liabilities.

Leases
Leases are reported according to the exception allowed in RFR 2. For leases 
where the Parent Company is lessee this means that the right-of-use assets 
and liabilities are not recognized on the balance sheet. Costs under the lease 
are recognized in the income statement on a straight-line basis over the term 
of the lease. Lease incentives received are recognized as an integral part of 
the total lease expense, over the term of the lease. For leases where the Parent 
Company is lessor, the equipment is recorded as property, plant and equipment 
and revenue as well as depreciation is recognized on a straight-line basis over 
the lease term. Expenses related to the leasing income are recognized when 
incurred. Direct expenses incurred when a leasing agreement is entered are 
added to the carrying amount of the leased asset and expensed over the lease 
period on the same basis as the lease income. 

Deferred taxes
The accounting of untaxed reserves in the balance sheet results in different 
accounting of deferred taxes as compared to the principles applied in the con-
solidated statements. Swedish GAAP and tax regulations require a company to 
report certain differences between the tax basis and book value as an untaxed 
reserve in the balance sheet of the standalone financial statements. Changes 
to these reserves are reported as an addition to, or withdrawal from, untaxed 
reserves in the income statement.

Pensions
Pensions are accounted for according to the simplification rule in RFR 2. The 
pension obligation is secured with transferring of funds to a pension trust. A net 
pension obligation is only accounted for to the extent that the fair value of the 
trust is lower than the pension obligation. According to RFR 2, disclosures from 
IAS 19 is adopted as applicable.

Business combinations
Transaction costs attributable to the acquisition are included in the cost 
of acquisition in the Parent Company statements compared to Group 
 Statements where these costs are expensed as incurred.

Critical accounting estimates and judgments
See notes to the consolidated financial statements – note A2 “Critical account-
ing estimates and judgments.” Major critical accounting estimates and judg-
ments applicable to the Parent Company include “Trade and customer finance 
receivables” and “Acquired intellectual property rights and other  intangible 
assets, excluding goodwill.”

Changes in accounting policies 
There are no amendments of IFRS during 2020 that are estimated to have a 
material impact on the result and financial position of the Parent Company. 
The IASB issued a “COVID-19 Related Rent Concessions (Amendment to IFRS 
16)”, effective from January 1, 2020 that provides practical relief to lessees 
in accounting for rent concessions. The practical expedient permits a lessee 
to elect not to assess whether a COVID-19-related rent concession is a lease 
modification. This has not had any impact on the Parent Company. A number 
of issued new standards, amendments to standards and interpretations are 
not yet effective for the year ended December 31, 2020 and have not been 
applied in preparing the Parent Company financial statements. The IASB 
has issued the following Amendment with effective date January 1, 2021: 
“The Interest Rate Benchmark Reform Phase 2; Amendments to IFRS 9, IAS 
39, IFRS 7, IFRS 4 and IFRS 16 (the Phase 2 Amendments).” The practical 
expedient and reliefs available regarding changes to effective interest rates 
and hedge relationships do not apply to the Parent Company. For the current 
and coming changes in IFRS standards, there are no additions or exceptions 
allowed in RFR 2 and more details can be found in the Consolidated Financial 
Statements, note A1 ”Significant accounting policies.”

P2   Other operating income and expenses

Other operating income and expenses

License revenues and other  
operating revenues

Subsidiary companies

Other operating income/expenses1)
Net gains/losses (–) on sales  
of tangible assets

Total

2020

2019

2018

2,588
278

2,479
–10,627

–

–

2,866

–8,148

2,126
–15

–

2,111

1) Includes costs of SEK –10.7 billion in 2019 related to the resolution of the US SEC  

and DOJ investigations.

Financial report 2020P3   Financial income and expenses

Financial income and expenses

Deferred tax balances
Deferred tax assets are derived from the balance sheet items as shown in the 
table below.

Notes to the Parent Company financial statements

85

Financial income
Result from participations  
in subsidiary  companies

Dividends
Net gains on sales

Result from participations in joint  
ventures and associated companies

Dividends
Net gains on sales

Result from other securities and  receivables 
accounted for as fixed assets

Net gains on sales

Interest income from subsidiary companies
Interest income from others

Total

Financial expenses 
Losses on sales of participations  
in  subsidiary companies
Write-down of investments in subsidiary 
 companies
Net loss from joint ventures and  
 associated  companies
Net loss from participations in other 
 companies
Interest expense to subsidiary companies
Interest expenses to others
Other financial expenses

Total
Net foreign exchange gain/(loss) on financial 
liabilities/assets

Financial income and expenses, net

2020

2019

2018

Tax effects of temporary differences

9,423
–

5,539
1,996

5,852
1,019

67

30

Current assets
Post-employment benefits
Provisions
Other

Deferred tax assets 

Changes in deferred taxes

78
1,484
485

9,649

26
1,569
–1,062

7,434

Opening balance
Recognized in net income (loss)
Recognized in other comprehensive income

Closing balance

43
38

103
1,038
260

10,905

2020

2019

266
38
57
183

544

2020

678
–114
–20

544

313
41
121
203

678

2019

249
295
134

678

–3

–105

–

–3,383

–922

–1,246

–

–418

–

–62
–64
–705
–63

–4,280

220

6,845

–10
–289
–1,152
–489

–3,385

346

6,610

–33
–128
–209
–1,108

–2,724

630

5,340

Deferred tax assets have been adjusted for the effect of the reduction of the 
Swedish income tax rate.

P5   Intangible assets 

Patents, licenses, trademarks and similar rights

Accumulated acquisition costs
Opening balance
Acquisitions
Sales/disposals

Closing balance

Accumulated amortization
Opening balance
Amortization
Sales/disposals

Closing balance

Accumulated impairment losses
Opening balance
Impairment losses

Closing balance

Net carrying value

The balances are mainly related to RF technology.

2020

2019

5,086
–
–

5,086

–4,083
–32
–

–4,115

–945
–

–945

26

5,108
–
–22

5,086

–4,024
–78
19

–4,083

–945
–

–945

58

Interest expenses on pension liabilities are included in the interest expenses 
shown above.

P4   Taxes 

Income taxes recognized in the income statement

Current income taxes for the year 
Current income taxes related to prior years
Deferred tax income/expense (+/–) 

Tax expense/benefit

2020

–100
–194
–114

–408

2019

–60
–148
295

87

2018

–41
–70
75

–36

A reconciliation between reported tax expense for the year and the theoretical 
tax expense that would arise when applying the statutory tax rate in Sweden, 
21.4% (21.4% in 2019, 22.0% in 2018), on the income before taxes, is shown 
in the table below.

Reconciliation of Swedish income tax rate with effective tax

Expected tax expense at Swedish tax rate 21.4% 
Current income taxes related to prior years
Tax effect of non-deductible expenses
Tax effect of non-taxable income
Tax effect related to write-downs of invest-
ments in subsidiary companies
Tax effect of changes in tax rate

Tax expense/benefit

2020

–1,454
–194
–107
2,067

–724
4

–408

2019

1,076
–148
–2,474
1,700

–56
–11

87

2018 

–931
–70
–235
1,492

–274
–18

–36

Financial report 202086

Notes to the Parent Company financial statements

P6   Property, plant and equipment

Property, plant and equipment

2020
Accumulated acquisition costs
Opening balance
Additions
Sales/disposals
Reclassifications

Closing balance

Accumulated depreciation
Opening balance

Depreciation
Sales/disposals

Closing balance

Net carrying value

2019
Accumulated acquisition costs
Opening balance
Additions
Sales/disposals
Reclassifications

Closing balance

Accumulated depreciation
Opening balance
Depreciation
Sales/disposals

Closing balance

Net carrying value

Other  equipment  
and instal lations

Construction in 
 process and advance   
payments

1,617
62
–42
85

1,722

–1,389

–97
42

–1,444

278

1,522
33
–12
74

1,617

–1,319
–81
11

–1,389

228

75
196
–4
–85

182

–

–
–

–

182

56
96
–3
–74

75

–
–
–

–

75

Total

1,692
258
–46
–

1,904

–1,389

–97
42

–1,444

460

1,578
129
–15
–

1,692

–1,319
–81
11

–1,389

303

Financial report 2020P7   Financial assets 

Investments in subsidiary companies, joint ventures and associated companies

Opening balance
Acquisitions and stock issues
Shareholders’ contribution
Repayment of shareholders’ contribution 
Write-downs 1)
Disposals

Closing balance

Notes to the Parent Company financial statements

87

Subsidiary companies

Associated companies

2020

71,172
–
1,010
–
–3,383
–1

68,798

2019

71,201
225
1,142
–
–922
–474

71,172

2020

1,184
–
–
–
–
–

1,184

2019

394
1,208
–
–
–418
–

1,184

1) In 2020 write-downs of investments in subsidary companies were made by SEK 3.4 (0.9) billion. For impairment test in 2020 of investments in subsidiary companies a discount rate of 8.0% has been applied.

The write-downs are mainly a result of lowered expectation on future dividends, increased pension obligations and a one-time write-down of a tax asset. At the time of the write-downs the recognized amounts 
in the balance sheet related to each impacted subsidiary company are equal to value in use.

Other financial assets

Accumulated acquisition costs
Opening balance
Additions
Disposals/repayments/ deductions
Reclassifications
Fair value remeasurement
Translation difference 

Closing balance

Accumulated acquisition costs
Opening balance
Additions
Disposals/repayments/ deductions
Reclassifications
Fair value remeasurement
Translation difference 

Closing balance

Other investments in shares 
and participations

Interest-bearing  
securities, non-current

Customer finance, 
 non-current

Other financial assets, 
 non-current

2020

2019

2020

2019

2020

2019

2020

2019

1,272
123
–40
–
27
–

1,382

1,138
140
–60
–
54
–

1,272

20,354
11,076
–5,022
–4,739
–72
–

21,597

23,982
18,484
–19,995
–2,084
–33
–

20,354

909
298
–231
–522
–26
–33

395

584
1,501
–276
–624
–308
32

909

454
748
–465
–233
–46
–

458

1,214
430
–22
–1,168
–
–

454

Receivables from 
 subsidiaries, non-current

2020

2019

10,133
7,435
–248
–5,061
–
–1,628

10,631

10,415
2,162
–2,844
–
–
400

10,133

Financial report 202088

 Notes to the Parent Company financial statements

P8   Investments 

The following listing shows certain shareholdings owned directly and  indirectly by the Parent Company as of December 31, 2020. 

A complete listing of shareholdings, prepared in accordance with the Swedish Annual Accounts Act and filed with the Swedish Companies Registration Office 

(Bolagsverket), may be obtained upon request to:  Telefonaktiebolaget LM Ericsson, External Reporting, SE-164 83  Stockholm, Sweden. 

Shares owned directly by the Parent Company 

Company

Reg. No.

Domicile

Percentage of 
 ownership

Par value in local 
currency, million

Carrying value,  
SEK million

Subsidiary companies
Ericsson AB
Ericsson Shared Services AB
Ericsson Software Technology Holding AB
Datacenter i Rosersberg AB
Datacenter i Mjärdevi Aktiebolag
AB Aulis
Ericsson Credit AB
Other (Sweden)
Ericsson Austria GmbH
Ericsson Danmark A/S
Oy LM Ericsson Ab
Ericsson France SAS
Ericsson Antenna Technology Germany GmbH
Ericsson Germany GmbH
Ericsson Hungary Ltd.
L M Ericsson Limited
Ericsson Telecomunicazioni S.p.A.
Ericsson Holding International B.V.
Ericsson A/S
Ericsson Television AS
Ericsson Corporatia AO
Ericsson España S.A.
Ericsson AG
Ericsson Holdings Ltd.
Other (Europe, excluding Sweden)
Ericsson Holding II Inc.
Ericsson Smart Factory Inc.
Companía Ericsson S.A.C.I.

Ericsson Canada Inc.
Belair Networks
Ericsson Telecom S.A. de C.V.
Other (United States, Latin America)
Teleric Pty Ltd.
Ericsson Ltd.
Ericsson (China) Company Ltd.
P.T. Ericsson Indonesia
Ericsson India Global Services PVT. Ltd
Ericsson Kenya Limited
Ericsson-LG CO Ltd.
Ericsson (Malaysia) Sdn. Bhd.
Ericsson Telecommunications Pte. Ltd.
Ericsson South Africa PTY. Ltd
Ericsson Taiwan Ltd.
Ericsson (Thailand) Ltd.
Other countries (the rest of the world)

Total

Joint ventures and associated companies
Concealfab Co
Leone Media Inc.
Rockstar Consortium Group
Ericsson Nikola Tesla d.d.

Total

556056-6258
556251-3266
559094-8963
556895-3748
556366-2302
556030-9899
556326-0552

Sweden
Sweden
Sweden
Sweden
Sweden
Sweden
Sweden

Austria
Denmark
Finland
France
Germany
Germany
Hungary
Ireland
Italy
The Netherlands
Norway
Norway
Russia
Spain
Switzerland
United Kingdom

United States
United States
Argentina

Canada
Canada
Mexico

Australia
China
China
Indonesia
India
Kenya
Korea
Malaysia
Singapore
South Africa
Taiwan
Thailand

USA
USA
Canada
Croatia

100
100
100
100
100
100
100
–
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
–
100
100

95 1)

100
100
100
–
100
100
100
95
100
100
75
70
100
70
90
49 2)
–

28
49
21
49

50
361
–
–
10
14
5
–
4
90
13
21
2
1
1,301
4
44
222
75
161
5
43
–
328
–
–
–

193
8
108
939
–
20
2
65
3,279
291
–
285
2
2
–
270
90
–

7
134
1
65

20,731
2,216
6
88
69
6
5
1,709
94
216
196
524
21
4,232
120
34
3,857
3,200
114
270
5
14
–
10
664
25,907
191

99
51
170
363
121
100
2
475
10
51
69
2,279
4
1
135
36
17
316

68,798

64
790
–
330

1,184

1) Through subsidiary holdings, total holdings amount to 100% of Compania Ericsson S.A.C.I. 
2) Through subsidiary holdings, total holdings amount to 74% of Ericsson (Thailand) Ltd.

Financial report 2020 
Note P8, cont’d.

Shares owned by subsidiary companies 

Company

Subsidiary companies
Ericsson Cables Holding AB
Ericsson France SAS
Ericsson Telekommunikation GmbH 1)
Ericsson Telecommunicatie B.V.
Ericsson Telekomunikasyon A.S.
Ericsson Ltd.
Creative Broadcast Services Holdings Ltd.
Ericsson Inc.
Ericsson Wifi Inc.
Redback Networks Inc.
Telcordia Technologies Inc.
Ericsson Telecomunicações S.A.
Ericsson Australia Pty. Ltd.
Ericsson (China) Communications Co. Ltd.
Nanjing Ericsson Panda Communication Co. Ltd.
Ericsson Japan K.K.
Ericsson Communication Solutions Pte Ltd.

Notes to the Parent Company financial statements

89

Reg. No.

Domicile

Percentage  
of ownership

556044-9489

Sweden
France
Germany
The Netherlands
Turkey
United Kingdom
United Kingdom
United States
United States
United States
United States
Brazil
Australia
China
China
Japan
Singapore

100
100
100
100
100
100
100
100
100
100
83
100
100
100
51
100
100

1) Disclosures Pursuant to Section 264b of the German Commercial Code (Handelsgesetzbuch – HGB).  

Applying Section 264b HGB, Ericsson Holding GmbH and Ericsson Telekommunikation GmbH, located in Frankfurt am Main/Germany, are exempted from the obligation to prepare,  
have audited and disclose financial statements and a management report in accordance with the legal requirements being applicable for German corporations.

P9   Inventories 

The Parent Company did not report any inventory balances at December 31, 2020 and December 31, 2019.

P10   Trade receivables and customer finance

Credit risk management is governed on a Group level. 

For further information, see notes to the consolidated financial statements – Note B6, “Customer contract related balances”  

and note F1 “Financial risk management.”

Trade receivables and customer finance

Movements in allowances for impairment 

Trade receivables excluding associated  
companies and joint ventures
Allowances for impairment

Trade receivables, net
Trade receivables related to associated  
companies and joint ventures

Trade receivables, total
Customer finance 

Customer finance, net

2020

2019

21
–15

6

1

7
920

920

61
–41

20

1

21
1,633

1,633

Opening balance
Additions
Utilization
Reversal of excess amounts
Translation difference

Closing balance

Trade receivables

2020

2019

41
–
–26
–
–

15

26
15
–
–
–

41

Financial report 2020Trade receivables excluding 
associated companies  
and joint ventures

Allowances for  
impairment of 
  receivables

Trade receivables  related  
to associated companies  
and joint ventures

Customer 
 finance

90

 Notes to the Parent Company financial statements

Note P10, cont’d.

Aging analysis as per December 31

2020
Neither impaired nor past due
Impaired, not past due
Past due in less than 90 days
Past due in 90 days or more
Past due and impaired in less than 90 days
Past due and impaired in 90 days or more
Total 1)

2019
Neither impaired nor past due
Impaired, not past due
Past due in less than 90 days
Past due in 90 days or more
Past due and impaired in less than 90 days
Past due and impaired in 90 days or more
Total 1)

5
–
1
–
–
15

21

19
–
1
–
–
41

61

–
–
–
–
–
–15

–15

–
–
–
–
–
–41

–41

1
–
–
–
–
–

1

1
–
–
–
–
–

1

1) Includes revaluation of customer finance of SEK –1,353 million in 2020 (–1,545 million 2019).

Outstanding customer finance credit risk exposure 1)

Fair Value Assessment Customer Finance

Opening balance
Additions
Utilizations
Reversal of excess amounts
Reclassifications
Translation difference

Closing balance

Transfers of financial assets
During 2020, there were no new financial assets transferred.

P12   Other current receivables 

Other current receivables

Prepaid expenses
Accrued revenues
Derivatives with a positive value
Other

2020

2,273
6
8

2,287
–74

2,213
920
525
1,626

2019

3,178
24
14

3,216
–240

2,976
1,633
724
3,050

Fair value of customer finance credits 
Financial guarantees for third-parties
Accrued interest

Maximum exposure to credit risk
Less third-party risk coverage

Parent Company’s risk exposure,  
less third-party risk coverage
On-balance sheet credits, net carrying value

Of which current

Credit commitments for customer finance

1) This table has been adjusted to show the maximum exposure to credit risk. 

P11    Receivables and liabilities –  

subsidiary companies 

Receivables and liabilities – subsidiary companies

Payment due by period

< 1  
year

1–5 
years

>5  
years

Total  
2020

Total  
2019

Non-current receivables
Financial receivables

Current receivables
Trade receivables
Financial receivables

Total

Non-current liabilities
Financial liabilities

Current liabilities
Trade payables
Financial liabilities

Total

–

10,631

1,030
27,337

28,367

–

199
58,406

58,605

–
–

–

–

–
–

–

–

–
–

–

–

–
–

–

10,631

10,133

Total

1,030
27,337

28,367

597
19,414

20,011

–

–

199
58,406

58,605

415
45,690

46,105

203
590
4
123
–
–

920

473
1,148
1
–
1
10

1,633

2020

1,545
33
–116
–109
–
–

1,353

2019

1,097
470
–
–22
–
–

1,545

2020

323
139
736
119

1,317

2019

672
291
188
1,259

2,410

Financial report 2020Notes to the Parent Company financial statements

91

P13   Equity and other comprehensive income 

Capital stock 2020
Capital stock at December 31, 2020, consisted of the following: 

Capital stock

Class A shares 1)

Class B shares 1)

Total

Number of shares

Capital stock

261,755,983

3,072,395,752

3,334,151,735

1,309

15,363

16,672

1)  Class A shares (quotient value SEK 5.00) and Class B shares (quotient value SEK 5.00).

per share with the record date April 1, 2021, and SEK 1.00 per share with the 
record date October 1, 2021. The Class B treasury shares held by the  Parent 
Company are not entitled to receive dividend. Assuming that no treasury 
shares remain on the record date, the Board of Directors proposes that 
 earnings be distributed as follows:

Proposed disposition of earnings

Proposed disposition of earnings 

The Board of Directors proposes a dividend of SEK 2.00 (1.50) per share and 
that the Parent Company shall retain the remaining part of non-restricted 
equity. The dividend is proposed to be paid in two equal installments, SEK 1.00 

Amount to be paid to the shareholders
Amount to be retained by the Parent Company 
Total non-restricted equity of the Parent Company 

6,668,303,470
27,246,946,648
33,915,250,118

Capital 
stock

Revaluation 
reserve

Statutory 
reserve

Total 
 restricted 
equity

Disposition 
reserve

Fair value 
reserves

31,472

48,164

100

–445

Other 
 retained 
 earnings

32,567

Non- 
restricted 
equity

32,222

Total

80,386

–

6,385

6,385

6,385

Equity and other comprehensive income 2020

January 1, 2020

Net income 

Other comprehensive income 
Items that will not be reclassified to profit or loss
Revaluation of borrowings due to change in credit risk
Tax on items that will not be reclassified to profit or loss

Total other comprehensive income, net of tax

Total comprehensive income 

Transactions with owners
Stock issue

Sale of own shares

Long-term variable compensation
Repurchase of own shares
Dividends paid

December 31, 2020

16,672

–

–
–

–

–

–

–

–
–
–

20

–

–
–

–

–

–

–

–
–
–

–

–
–

–

–

–

–

–
–
–

–

–
–

–

–

–

–

–
–
–

–

–
–

–

–

–

–

–
–
–

99
–20

79

79

–

–

–
–
–

16,672

20

31,472

48,164

100

–366

Equity and other comprehensive income 2019

January 1, 2019

Net income 

Other comprehensive income 
Items that will not be reclassified to profit or loss
Revaluation of borrowings due to change in credit risk
Tax on items that will not be reclassified to profit or loss

Total other comprehensive income, net of tax

Total comprehensive income 

Transactions with owners
Stock issue
Sale of own shares
Long-term variable compensation
Repurchase of own shares
Dividends paid

December 31, 2019

Capital 
stock

Revaluation 
reserve

Statutory 
reserve

Total 
 restricted 
equity

Disposition 
reserve

Fair value 
reserves

16,672

–

–
–

–

–

–
–
–
–
–

20

–

–
–

–

–

–
–
–
–
–

31,472

48,164

–

–
–

–

–

–
–
–
–
–

–

–
–

–

–

–
–
–
–
–

100

–

–
–

–

–

–
–
–
–
–

72

–

–651
134

–517

–517

–
–
–
–
–

16,672

20

31,472

48,164

100

–445

–
–

–

99
–20

79

99
–20

79

6,385

6,464

6,464

–

163

51
–
–4,985

34,181

–

163

51
–
–4,985

33,915

–

163

51
–
–4,985

82,079

Other 
 retained 
 earnings

40,580

Non- 
restricted 
equity

40,752

Total

88,916

–4,943

–4,943

–4,943

–
–

–

–651
134

–517

–651
134

–517

–4,943

–5,460

–5,460

–
197
34
–
–3,301

32,567

–
197
34
–
–3,301

32,222

–
197
34
–
–3,301

80,386

Financial report 202092

Notes to the Parent Company financial statements

P14   Contributions

Contributions to Swedish subsidiaries amount to SEK 1,540 (1,961)  million. There were no contributions from Swedish subsidiaries in 2020 and 2019.

P15   Post-employment benefits 

The Parent Company has two types of pension plans:
 – Defined contribution plans: post-employment benefit plans where the 

Parent Company pays fixed contributions into separate entities and has no 
legal or constructive obligation to pay further contributions if the entities do 
not hold sufficient assets to pay all employee benefits relating to employee 
service. The expenses for defined contribution plans are recognized during 
the period when the employee provides service.

 – Defined benefit plans: post-employment benefit plans where the Parent 

Company’s undertaking is to provide predetermined benefits that 
the employee will receive on or after retirement. 

Change in the defined benefit obligation 

Opening balance 
Pension costs, excluding taxes, related to defined benefit  
obligations accounted for in the income statement
Pension payments
Return on plan assets
Return on plan assets not accounted for 

Closing balance provision for pensions

2020

0

89
–72
–68
51

0

2019

5

93
–72
–50
24

0

Estimated pension payments for 2021 related to defined benefit obligations 
are SEK 72 million.

Defined benefit obligation – amount recognized in the Balance sheet

Total pension cost and income recognized in the Income statement

Present value of wholly or partially funded pension plans1)
Fair value of plan assets

Net obligation/surplus(–) of funded pension plans
Excess from plan assets not accounted for

Closing balance provision for pensions

2020

1,266
–1,657

–391
391

0

2019

1,249
–1,278

–29
29

0

1) The total defined benefit obligation is considered to be secured in the pension trust.

The defined benefit obligations are calculated based on the actual salary levels 
at year-end and based on a discount rate of 3.0 (3.1)%.

Weighted average life expectancy after the age of 65 is 24.8 (24) years  

for women and 23 (21) years for men.

The Parent Company utilizes no assets held by the pension trust.  

Return on plan assets was 4.9 (4.1)%. 

2020

2019

78
346
834
267
132

1,657
–

74
212
671
251
70

1,278
–

Plan assets allocation

Cash and cash equivalents
Equity securities
Debt securities
Real estate
Investment funds

Total

Of which Ericsson securities

P16   Other provisions 

Other provisions

2020
Opening balance

Additions
Reversal of excess amounts
Cash out/utilization
Reclassifications

Closing balance

2019
Opening balance
Additions2)
Reversal of excess amounts
Cash out/utilization2)
Reclassifications

Closing balance

Defined benefit obligations
Costs excluding interest and taxes1) 
Interest cost
Credit insurance premium

Total cost defined benefit plans  
excluding taxes

Defined contribution plans
Pension insurance premium

Total cost defined contribution plans  
excluding taxes
Return on plan assets

Total pension cost, net excluding taxes

2020

2019

2018

361
39
2

402

60

60
–17

445

54
39
1

94

58

58
–26

126

52
37
1

90

58

58
–356

–208

1) The pension cost for 2020 includes a contribution to the pension trust with SEK 311 millions.

Of the total pension cost, SEK 423 (113 in 2019 and 111 in 2018) million is 
included in operating expenses and SEK 22 (13 in 2019 and –319 in 2018) 
million in the financial net.

Restruc turing

Customer  
 finance

–

–
–
–
–

–

14
–
–
–14
–

–

–

–
–
–
–

–

1
–
–
–
–1

–

Other

668

42
–271
–96
–

343

66
11,532
–1
–10,930
1

668

Total other 
 provisions1)

668

42
–271
–96
–

343

81
11,532
–1
–10,944
–

668

1) Of which SEK 139 (217) million is expected to be utilized within one year. 
2) Includes additions of cost provisions related to the resolution of the SEC and DOJ investigations of SEK –11.5 billion in 2019. Includes payment of SEK –10.1 billion to SEC and DOJ in 2019.

Financial report 2020 
Notes to the Parent Company financial statements

93

To secure long-term funding, the Company uses notes and bond programs 
together with bilateral research and development loans. All outstanding notes 
and bond loans are issued by the Parent Company under its Euro Medium Term 
Note (EMTN) program or under its US Securities and Exchange Commission 
(SEC) Registered program. Bonds issued at a fixed interest rate are normally 
swapped to a floating interest rate using interest rate swaps under the Asset 
and liability management mandate described in note F1, “Financial risk man-
agement.” Total weighted average interest rate cost for the long-term funding 
during the year was 2.18% (3.26%). 

In November 2020, the Company repaid a bilateral USD 684 million credit 

facility to the European Investment Bank. 

In December 2020, the Company refinanced Swedish Export Credit Corpo-
ration (SEK) of USD 170 million with a new bond loan of USD 200 million, net 
increase in funding of USD 30 million. The new facility is set to mature in 2030. 
For detailed information about Notes, bonds and bilateral loans, see notes 
to the Consolidated Financial Statements, note F4 “Interest-bearing liabilities”.

P17   Interest-bearing liabilities

As of December 31, 2020, the Parent Company’s outstanding interest-bearing 
liabilities, excluding liabilities to subsidiaries, stood at SEK 28.4 (35.9) billion.

Interest-bearing liabilities

Borrowings, current
Current part of non-current borrowings
Other borrowings, current

Total borrowings, current

Borrowings, non-current
Notes and bond loans
Other borrowings, non-current

Total borrowings, non-current

Total interest-bearing liabilities

Reconciliation of liabilities arising from financing activities

Opening balance
Cash flows 
Proceeds from issuance of borrowings
Repayment of borrowings

Non-cash changes
Effect of foreign exchange movement
Revaluation due to changes in credit risk
Other changes in fair value
Reclassification 
Other non-cash movements

Closing balance

2020

2019

5,212
1,181

6,393

16,716
5,305

22,021

28,414

7,946
–

7,946

21,898
6,097

27,995

35,941

2020

35,941 

2019

30,724

2,829
–7,216

–3,171
–99 
130
– 
–

28,414

4,103
–648

854
651
257
–
–

35,941

P18    Financial risk management and financial instruments

Ericsson’s financial risk management is governed on a Group level. For further information see notes to the Consolidated Financial Statements,  
note F1, ”Financial risk management”

Outstanding derivatives 

Gross 
amount  
recognized

Offset

Net  
amount 
presented

Related 
amounts  
not offset  
– collaterals

Net

2019

Gross 
amount  
recognized

Offset

Net  
amount 
presented

Related 
amounts  
not offset  
– collaterals

Net

1,519
–958

79
–131

–13
13

–31
31

1,506
–945

–1,181
–

325
–945

48
–100

–
–

48
–100

Currency  
derivatives
Assets
Liabilities

Interest rate 
derivatives
Assets
Liabilities

1,376
–985

–142
142

1,234 
–843

–
538

1,234
–305

110
–201

–36
36

74
–165

–
–

74
–165

2020

Currency  
derivatives
Assets
Liabilities

Interest rate 
derivatives
Assets
Liabilities

Cash, cash equivalents, interest bearing securities and derivative assets

2020

Bank deposits
Other financial 
institutions
Type of issuer:
Governments
Corporates
Mortgage institutes

Derivative assets

Total

Rating or 
equivalent

< 3 M 3–12 M 1–5 Y

> 5 Y

Total

2019

Rating or 
equivalent

< 3 M 3–12 M 1–5 Y

> 5 Y

Total

11,974

202

15,000
1,960
216

–

–

–

–

– 11,974

–

202

605 12,483
–
3,918 10,240

–

395 28,483
–
1,960
– 14,374

211

346

996

–

1,553

29,563

4,869 23,719

395 58,546

AAA
A2/P2
AAA

Bank deposits
Other financial 
institutions
Type of issuer:
Banks
Governments
Corporates
Mortgage institutes
Other financial 
institutions

Derivative assets

Total

AAA
A2/P2
AAA

A2

20,311

294

100
4,028
5,205
278

490

334

–

–

–

–

– 20,311

–

294

–
1,590
–

–
8,361
–
3,832 11,087

–

100
906 14,885
–
5,205
– 15,197

–

4

–

970

–

–

490

1,308

31,040

5,427 20,417

906 57,790

Financial report 2020 
 
 
 
 
94

Notes to the Parent Company financial statements

Note P18, cont’d.

The following table shows analysis of financial liabilities by contractual 
maturity:

Funding programs 1)

2020

Trade payables
Borrowings and loans
Derivative liabilities

Total

2019

Trade payables
Borrowings and loans
Derivative liabilities

Total

< 1 Y

451
6,393
253

7,097

< 1 Y

659
7,946
368

8,973

1–3 Y

3–5 Y

> 5 Y

Total

–
10,198
792

–
10,125
–

–

451
1,698 28,414
1,045

–

10,990

10,125

1,698 29,910

1–3 Y

3–5 Y

> 5 Y

Total

–
15,004
548

–
10,196
35

–

659
2,795 35,941
1,008

57

15,552

10,231

2,852 37,608

The instruments are classified as FVTPL or amortized cost. Cash, cash equiva-
lents and interest-bearing securities are mainly held in SEK.

Debt financing is mainly carried out through borrowing in the Swedish and 
international debt capital markets. Bank financing is used for certain subsidi-
ary funding and to obtain committed credit facilities, see note P17, “Interest-
bearing liabilities.”

Euro Medium-Term Note program  
(USD million)

SEC Registered program (USD million) 2) 

Amount

Utilized

Unutilized

5,000

1,577

1,000

3,423

1) There are no financial covenants related to these programs.
2) Program amount indeterminate.

Committed credit facilities

Multi-currency revolving credit facility  
(USD million)
European Investment Bank (EIB) credit 
facility (EUR million)

Amount

Utilized Unutilized

2,000

250

–

–

2,000

250

In June 2020, Moody’s announced that they had changed their Corporate 
Credit Rating from Ba2 to Ba1 and outlook from positive to stable. In Novem-
ber 2020, Standard & Poor’s (S&P) announced that they have changed their 
Corporate Credit Rating from BB+ to BBB- and outlook from positive to stable.

The Company has a treasury and customer finance function with the 

principal role to ensure that appropriate financing is in place through loans and 
committed credit facilities, actively managing the Company’s liquidity as well 
as financial assets and liabilities, and managing and controlling financial risk 
exposures in a manner consistent with underlying business risks and financial 
policies. It also acquires suitable third-party financing solutions for customers 
and to minimize recourse to the Company. To the extent that customer loans 
are not provided directly by banks, the Parent Company provides or guarantees 
vendor credits. The central function also monitors the exposure from outstand-
ing vendor credits and credit commitments.

Fair valuation of the Company’s financial instruments
For a description of the Company’s valuation techniques and valuation  hierarchies, see note F1 “Financial risk management”.

Financial instruments

SEK billion 

Assets at fair value through profit or loss

Customer finance
Interest bearing securities
Cash equivalents 2)
Other financial assets 1)
Other current receivables 
Assets at fair value through OCI

Trade receivable

Assets at amortized cost

Interest bearing securities
Cash equivalents
Other financial assets
Receivables subsidiaries

Financial assets

Financial liabilities at designated FVTPL

Interest-bearing liabilities 
Financial liabilities at FVTPL
Other current liabilities
Liabilities at amortized cost

Trade payables
Borrowings
Liabilities subsidiaries

Financial liabilities

2020

Fair value hierarchy level

2019

Fair value hierarchy level

Amortized 
cost

Fair value

Level 1

Level 2

Level 3

Amortized 
cost

Fair value

Level 1

Level 2

Level 3

– 
– 
– 
– 
– 

– 

0.2
–
0.5
39.0

39.7 

– 

– 

–0.5
–1.2 
–58.6

–60.3

0.9
28.1 
23.6
1.4
0.7

0.0

– 
– 
– 
–

54.7 

– 
28.1
–
– 
– 

– 

– 
– 
– 
–

– 

– 
– 
23.6
– 
0.7

– 

 –
 –
– 
–

– 

–27.2 

–18.9 

–8.3 

–0.2 

– 
– 
–

–27.4 

– 

– 
– 
–

– 

–0.2

–
 –
–

 –

0.9 
– 
– 
1.4
– 

0.0

– 
– 
– 
–

– 

– 

– 

– 
– 
–

– 

– 
 –
– 
 –
– 

– 

–
–
0.2
30.1

30.3

– 

– 

–0.7
–
–46.1

–46.8

1.6
25.8
23.9
1.5
1.4

0.0

– 
– 
– 
–

54.2

– 
25.8
–
–
– 

– 

– 
– 
– 
–

– 

– 
– 
23.9
– 
0.2

– 

– 
– 
– 
–

– 

–35.9

–20.5

–15.4

–1.0

– 
– 
–

–36.9

– 

– 
– 
–

– 

–1.0

– 
– 
–

– 

1.6
– 
– 
1.5
1.2

0.0

– 
– 
– 
–

– 

– 

– 

– 
– 
–

–

1) Other financial assets in Level 3 relate to investment in equity interests which are included in ‘Other investments in shares and participations’ within note P7. 
2 ) Total Cash and cash equivalent is SEK 28.8 (29.8) billion, of which SEK 23.6 (23.9) billion relating to Cash equivalents are presented in the table above.

Financial report 2020 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
P19   Other current liabilities 

P23   Statement of cash flows 

Notes to the Parent Company financial statements

95

Other current liabilities

Accrued interest
Accrued expenses, of which
Employee related
Other
Derivatives with a negative value
Other current liabilities

Total

P20   Trade payables

Trade payables

2020

2019

162
729
466
263
228
–

217
562
259
303
996
–69

Interest paid in 2020 amounted to SEK 776 million (SEK 873 million in 2019 
and SEK 584 million in 2018) and interest received was SEK 638 million 
(SEK 571 million in 2019 and SEK 479 million in 2018). Taxes paid, includ-
ing withholding tax, were SEK 246 million in 2020 (SEK 125 million in 2019 
and SEK 148 million in 2018). 

Adjustments to reconcile net income to cash

2020

2019

2018

1,119

1,706

Property, plant and equipment
Depreciation

Total 
Intangible assets
Amortization

Total 

Total depreciation and amortization  
on  tangible and intangible assets 
Taxes
Write-downs and capital gains (–)/losses 
on sale of fixed assets, excluding customer 
finance, net
Unsettled group contributions
Unsettled dividends
Other non-cash items 

Total adjustments to reconcile  
net income to cash

97

97

32

32

129
306

3,304
1,540
–
–329

82

82

79

79

161
–329

–619
1,961
–
–39

101

101

212

212

313
–93

243
1,535
–
–614

4,950

1,135

1,384

2020

709

709

2019

802

802

P24   Leasing

Leasing with the Parent Company as lessee 
The Parent Company has the following types of leasing agreements: leasing 
of real estate and vehicles. 2020 costs for real estate amounted to SEK 588.9 
(701.2) million and vehicles to SEK 4.0 (4.0) milion. The Parent Company 
had variable lease expenses related to property taxes to a value of SEK 37.0 
million in 2020.

At December 31, 2020, future payment obligations for leases were 

2020

20,495

2019

23,178

 distributed as follows: 

Future payment obligations for leases

Trade payables excluding associated companies and joint 
ventures
Associated companies and joint ventures

Total

2020

2019

451
–

451

659
–

659

P21   Assets pledged as collateral 

Assets pledged as collateral

Bank deposits

Total

The major item in bank deposits is the internal bank’s clearing and settlement 
commitments of SEK 476 (561) million.

P22   Contingent liabilities 

Contingent liabilities

Total contingent liabilities

Contingent liabilities include pension commitments of SEK 19,459 
(18,885) million.

2021
2022
2023
2024 
2025 
2026 and later

Total

Operating leases

575
517
446
386
336
433

2,693

Leasing with the Parent Company as lessor
The operating lease income is mainly income from the subleasing of real 
estate. 

At December 31, 2020, future minimum payment receivables were 

 distributed as follows:

Future minimum payment receivables

2021
2022
2023
2024
2025 
2026 and later

Total

Operating leases

13
11
7
2
– 
–

33

Financial report 2020 
 
96

Notes to the Parent Company financial statements

P25   Information regarding employees

Average number of employees

2020

2019

Men Women

Total

Men Women

Total

169

169
169
169

174

174
174
174

343

343
343
343

158

158
158
158

164

164
164
164

322

322
322
322

Europe &  
Latin America 1)

Total
1) of which in EU

of which in Sweden

Remuneration 

Wages and salaries and social security expenses 

Wages and salaries
Social security expenses²)
of which pension costs²)

2020

2019

513
744
555

462
319
142

2) The pension cost for 2020 includes a contribution to the pension trust with SEK 311 million and 

 associated effect on special salary tax with SEK 76 million.

Wages and salaries per region

Europe & Latin America 1)

Total
1) of which in EU

of which in Sweden

2020

2019

513

513
513
513

462

462
462
462

Remuneration in foreign currency has been translated to SEK at average 
exchange rates for the year. 

Remuneration to the Board of Directors and the President and CEO
See notes to the consolidated financial statements, note G2 “Information 
regarding members of the Board of Directors and Group management.”

Long-term variable compensation
Compensation costs for employees of the Parent Company for the cash-based 
plan amounted to SEK 5.6 (31.8) million and the cost for share-based plan 
amounted to SEK 51.3 (33.6) million. See notes to the consolidated financial 
statements, note G3, “Share-based compensation”.

P26   Related party transactions

IAS 24, “Related Party Disclosures” requires disclosure of related party 
 relationships, transactions and outstanding balances.

During 2020, various transactions were executed pursuant to contracts 

based on terms customary in the industry and negotiated on an arm’s 
length basis.

Ericsson Nikola Tesla d.d.
Ericsson Nikola Tesla d.d. is a company providing the design, sales and service 
of telecommunications systems and equipment and an associated member 
of the Ericsson Group. Ericsson Nikola Tesla d.d. is located in Zagreb, Croatia. 
The Parent Company holds 49.07% of the shares. 

For the Parent Company, the major transactions are license revenues for 

Ericsson Nikola Tesla d.d.’s usage of trademarks and received  dividends.

Ericsson Nikola Tesla d.d.

Related party transactions
License revenues
Dividends
Related party balances
Receivables

2020

2019

6
43

6

5
66

5

The Parent Company does not have any contingent liabilities, assets  pledged 
as collateral or guarantees toward Ericsson Nikola Tesla d.d.

Leone Media Inc. 
MediaKind includes platforms for compression video processing and storage. 
51% of the MediaKind business was divested February 1 2019. After the trans-
action, the Parent Company holds 49% of the shares. The Parent Company has 
provided a loan to MediaKind of SEK 0.5 (0.2) billion.

Leone Media Inc.

Related party transactions
License revenues
Dividends
Related party balances
Receivables

2020

2019

–
–

–
–

451

205

The Parent Company does not have any contingent liabilities, assets  pledged 
as collateral or guarantees toward Leone Media Inc.

Other related parties
For information regarding the remuneration of management, see notes to the 
consolidated financial statements, note G2, “Information regarding members 
of the Board of Directors and Group management.

P27   Fees to auditors 

Fees to auditors

2020
Audit fees
Audit-related fees
Tax services fees
Other fees

Total

2019
Audit fees
Audit-related fees
Tax services fees
Other fees

Total

2018
Audit fees
Audit-related fees
Tax services fees
Other fees

Total

Deloitte

Others

Total

56
8
1
–

65

28
5
1
1

35

84
13
2
1

100

PwC

Other

Total

26
9
1
2

38

26
9
1
8

44

–
–
–
–

–

–
–
–
–

–

26
9
1
2

38

26
9
1
8

44

The allocation of fees to the auditors is based on the requirements in the 
 Swedish Annual Accounts Act. 

At the 2020 Annual General Meeting, Deloitte was appointed auditor for 
the period until the 2021 Annual General Meeting. PricewaterhouseCoopers 
(PwC) was appointed auditor for the period until the 2020 Annual General 
Meeting.

During the period 2018–2020, in addition to audit services, PwC and 
Deloitte provided certain audit-related services, tax and other services to the 
Parent Company. The audit-related services include quarterly reviews, SSAE 
16 reviews and services in connection with the issuing of certificates and 
 opinions and con sultation on financial accounting. The tax services include 
corporate tax  compliance work. Other services include services related to 
acquisitions. 

Financial report 2020Risk factors

97

Risk factors

All the information in this Annual Report and in particular the risks 
and uncertainties outlined below should be carefully considered. 
Based on the information currently known to us, we believe that 
the following section identifies the most significant risks affecting 
our business. Any of the factors described below, or any other risk 
factors discussed elsewhere in this report, could have a material 
negative effect on strategic objectives, business, operations, future 
performance, revenues, operating and after-tax results, profit mar-
gins, financial condition, cash flow, liquidity, credit rating, market 
share, reputation, brand and/or our share price. Additional risks and 
uncertainties not presently known to us or that we currently believe 
to be immaterial may also materially adversely affect our business. 
Furthermore, our operating results may have a greater variability 
than in the past and we may have difficulties in accurately predict-
ing future developments. See also “Forward-Looking Statements”.

Contents

97 Risks related to business activities and industry

103 Risks related to Ericsson’s financial situation

104 Legal and regulatory risk

106 Internal control risk

107 Environmental, social and governance risk

1 

 Risks related to business activities and industry

1.1  Ongoing geopolitical and trade uncertainty from a range of 
factors may have a material adverse impact on our business, opera-
tions, business prospects and consequently on operating results, 
financial conditions and our ability to meet our targets.
The geopolitical turbulence and trade uncertainty, including trade 
restrictions and increased safeguards for national security purposes, 
can impact global market conditions and continue to be challenging 
for global supply chains in general and ICT supply chains in particular. 
These uncertainties include the effects of trade disputes involving the 
governments of the European Union, the US and China, and the uncer-
tainty on how the change in US administration may impact that trade 
dispute.

There are also uncertainties for the future bilateral trading relation-

ship between China and several countries as a result of restrictions 
towards Chinese vendors in 5G networks. Restrictions have been 
adopted in several countries such as Australia, Canada, France, Japan, 
UK, and the US. In Sweden, the Post and Telecommunication Authority 
(PTS) has decided to exclude Huawei and ZTE products from the most 
recent 5G auction. Of special relevance for Ericsson in this context is 
the trade relationship between Sweden and China, since Ericsson, even 
though it is a global company with a presence on all global markets, has 
its headquarters in Sweden and therefore risks collateral damages from 
a weakened Swedish-Chinese relationship as a result of this decision. 
Whilst the decision is subject to judicial appeal, the 5G auction took 
place on January 19, 2021. There is a risk that the above will lead to 
measures taken by China that are targeted at the economic interests of 
Sweden and Swedish industry, including those of Ericsson.

In China a new Chinese export control law applies from December 1, 
2020 with additional export controls for a list of products and a Chinese 
legislation with an unreliable entity list can target companies deemed 
to causing harm to Chinese interests. In January 2021 China also issued 
regulations setting up a mechanism to review foreign investments for 
national security implications that would allow authorities to reject or 
limit foreign investments in China. These and other measures might 
impact the ability to operate in China or to use China in global value 
chains. 

Because our continued business operations in China are part of our 

current and future user growth plans, further adverse changes in the 
economic and political policies relating to China could have a material 
adverse effect on our business. During the last years we have also seen 
the global free trade system, that has allowed increased efficiency 
and economic growth, being under sustained attack, including the 
dismantlement of the WTO dispute settlement body. This increases the 
chances that states may adopt policies and actions that violates WTO 
agreements negatively impacting open markets and free trade. 

The forced, or otherwise required, localization of manufacturing and 
R&D – as well as their digital counterparts, that is the forced localization 
of IT-infrastructure and restrictions on data flows - have been steadily 
growing and have been motivated by either protectionism, indigenous 
industrial policies or national security. There is a current political trend 
and associated risk to move from relying on global value chains to 
more regional alternatives. Governments may continue to impose 
conditions that require the use of local suppliers and local production 
or partnerships with local companies for R&D and IT-infrastructure, 
require the license or other transfer of intellectual property, or engage in 
other efforts to promote local businesses and local competitors, which 
could have a significant adverse impact on Ericsson’s business. These 
 challenges are present in e.g. China, and India. 

The geopolitical situation can have consequences on the entire 

industry, with an increased likelihood of further industry split, separation 
of global value chains and separation of global standards for mobile 
telecommunications. This overall development has also led to several 
countries evaluating how to ensure uninterrupted access to telecom-
munication network infrastructure, for example through promoting 
disaggregation of the Radio Access Network and support of national 
communication network infrastructure champions as alternative to the 
established global vendors such as Ericsson although the timing and 
extent of this remains unclear.

All of the above may have a material and potentially lasting adverse 

impact on our business, including sales, market share, market access 
and supply chain and R&D activities, our financial condition and results 
of operations as they may lead to increased trade restrictions, tariffs and 
increased costs that may not be recoverable and may impact our profit-
ability and/or disrupt our international product development, supply 

Financial report 202098

Risk factors

chain and necessitates a flexible and adaptive organisational set up by 
Ericsson with regard to production, services, sourcing, supply and R&D.

The potential material adverse impact can include:

 – Loss of market share, e.g. in China, and weakened market position
 – Reduced or lost market access
 – Decreased ability for unrestricted use of our global supply chain for 
all markets, e.g. as a result of import or export restrictions in the US 
and China

 – Separation of global standards for mobile telecommunication
 – Sourcing restrictions and constraints for access to hardware and 

software products and components 
 – Restrictions in use of R&D resources 
 – Deferrals of purchases, with lower revenues not fully compensated 

through reduced costs

 – Excess and obsolete inventories and excess manufacturing capacity 
 – Financial difficulties or failures among our suppliers
 – Impairment losses related to our intangible assets as a result of 

lower forecasted sales of certain products 

 – Increased difficulties in forecasting sales and financial results as well 

as increased volatility in our reported results 

1.2  Challenging global economic conditions may adversely impact 
the demand, cost and pricing for our products and services as well as 
limit our ability to grow.
The challenging global economic conditions, e.g. due to the pandemic, 
downturn in the global economy, political unrest and uncertainty or 
geopolitical risks and trade frictions could have adverse, wide-ranging 
effects on demand for our products and for the products of our custom-
ers. This could cause operators and other customers to postpone invest-
ments or initiate other cost-cutting initiatives to maintain or improve 
their financial position. This could also result in significantly reduced 
expenditures for our products and services, including network infra-
structure, in which case our operating results would suffer. If demand 
for our products and services were to fall, we could experience material 
adverse effects on our revenues, cash flow, capital employed and 
value of our assets and we could incur operating losses. Furthermore, if 
demand is significantly weaker or more volatile than expected, our credit 
rating, borrowing opportunities and costs as well as the trading price of 
our shares could be adversely impacted. Should global economic condi-
tions fail to improve or worsen or should political unrest and uncertainty 
or geopolitical problems fail to improve or worsen, other business risks 
we face could intensify and could also negatively impact the business 
prospects of operators and other customers. Some operators and other 
customers, in particular in markets with weak currencies, may incur 
funding difficulties and slower traffic development, which may nega-
tively affect their investment plans and cause them to purchase less of 
our products and services.

The potential adverse effects of an economic downturn include:
 – Reduced demand for products and services, resulting in increased 

price competition or deferrals of purchases, with lower revenues not 
fully compensated through reduced costs

 – Excess and obsolete inventories and excess manufacturing capacity 
 – Financial difficulties or failures among our suppliers
 – Increased demand for customer finance, difficulties in collection of 
accounts receivable and increased risk of counter party failures 
 – Impairment losses related to our intangible assets as a result of 

lower forecasted sales of certain products 

 – Increased difficulties in forecasting sales and financial results as well 

as increased volatility in our reported results 

 – Changes in the value in our pension plan assets resulting from, for 
example, adverse equity and credit market developments and/ 
or increased pension liabilities resulting from, for example, lower 
discount rates. Such development may trigger additional pension 
trust capitalization needs negatively affecting the company’s cash 
balance 

 – End user demand could also be adversely affected by reduced 
 consumer spending on technology, changed operator pricing, 
 security breaches and trust issues.

1.3  Our business depends upon the continued growth of mobile 
communications and the success of our existing customer base, 
the telecom operators. If growth slows or if our customers do not 
manage to maintain or grow relevance in the digital value chain or 
if our products and/or services are not successful, our customers’ 
investment in networks may slow or stop, harming our business and 
operating results.
A substantial portion of our business depends on the continued growth 
of mobile communications in terms of both the number of subscriptions 
and usage per subscriber, which in turn drives the continued deployment 
and expansion of network systems by our customers. If operators fail to 
increase the number of subscribers and/or usage does not increase, our 
business and operating results could be materially adversely affected. 
Also, if operators fail to monetize services, fail to adapt their business 
models or experience a decline in operator revenues or profitability, their 
willingness to further invest in their existing and new networks may 
decrease which will reduce their demand for our products and services 
and have an adverse effect on our business, operating results, and 
financial condition. 

Traffic development on cellular networks could be affected if more 

traffic is offloaded to WI-FI-networks. Further alternative services 
provided over the internet have profound effects on operator voice/ 
SMS revenues with possible reduced capital expenses consequences. 
Our strategy system depends on the development and success of global 
standards. This could be affected adversely in the future by industry 
forces more interested in defacto standards and or geo-political forces 
leading to standards fragmentation and increased difficulties of creat-
ing economies of scale. 

Fixed and mobile networks converge and new technologies, such 
as IP and broadband, enable operators to deliver services in both fixed 
and mobile networks. We are dependent on the uptake of such services 
and the outcome of regulatory and standardization activities such as 
spectrum allocation. If delays in uptake, standardization or regulation 
occur, this could adversely affect our business, operating results, and 
financial condition.

1.4  We may not be successful in implementing our strategy or 
in achieving improvements in our profitability or in estimating 
addressable markets or market CAGR in the markets in which we 
operate
There can be no assurance that we will be able to successfully imple-
ment our strategy to achieve future profitability, growth or create share-
holder value. When deemed necessary, we have undertaken and expect 
to continue to undertake specific restructuring or cost-saving initiatives; 
however, there are no guarantees that such initiatives will be sufficient, 
successful or executed in time to deliver any improvements in our earn-
ings. Furthermore, this annual report includes certain estimates with 
respect to addressable markets as well as with respect to growth rate 
in the market segments in which we operate, including the Networks, 

Financial report 2020Digital Services, Managed Services and Emerging Business and Other. 
If the underlying assumptions on which our estimates are based prove 
not to be accurate, the actual performance or addressable markets and 
CAGR may be materially different from the estimates presented in this 
annual report.

1.5  We may not be successful in executing our strategy to capture 
the 5G market opportunity in terms of e.g. scale, time and volume of 
business.
The 5G market opportunity will depend on availability of attractive 
spectrum for 5G, and time of spectrum allocations, amount of spectrum, 
type of frequency bands such as low bands (below 1 GHz), mid-bands 
(3–6 GHz) and high bands (above 24 GHz), as well as terms of 
 spectrum licenses, such as cost and license period of time, may not 
be according to needs and plans, which could delay or reduce the 
5G market. 

Operator speed and scale to adopt to 5G could also be changed 
due to market situations, including resolution of M&A transactions as 
well as government incentives to deploy 5G. Operator 5G deployment 
plans could also be delayed by operational aspects such as site access, 
permits and availability of installation crews. There is also a risk that 
the scale and time of 5G deployments will change due to the availability 
of 5G devices, not only for launch but also due to the speed with which 
device prices will decline to drive mass market adoption. 

In addition to this, the timing, size and technology choices of market 

opportunities beyond enhanced mobile broadband, such as fixed 
wireline access, industrial IoT and private networks, may materialize 
differently than estimated. 

Finally, Ericsson or its suppliers may encounter unforeseen technical 

challenges that can affect our ability to develop, supply or deploy 
5G networks.

1.6  We engage in acquisitions and divestments which may be 
disruptive and require us to incur significant expenses, and we may 
not be successful in protecting the value during integration. 
In addition to in-house innovation efforts, we make acquisitions in order 
to obtain various benefits such as reduced time-to-market, access to 
technology and competence, increased scale or to broaden our product 
portfolio or customer base. One recent example is the recent acquisition 
of Cradlepoint. Acquisitions could result in the incurrence of contingent 
liabilities and an increase in amortization expenses related to intangible 
assets or impairment of goodwill, which could have a material adverse 
effect upon our business, operating results, financial condition and 
liquidity. Risks we could face with respect to acquisitions include:
 – Insufficiencies of technologies and products acquired, such as 

 unexpected quality problems

 – Difficulties in the integration of the operations, technologies, 

 products and personnel of the acquired company 

 – Risks of entering markets in which we have no or limited prior 

 experience 

 – Potential loss of key employees 
 – Diversion of management’s attention away from other business 

concerns 

 – Expenses of any undisclosed or potential legal liabilities of the 
acquired company, including failure to comply with laws or 
regulations.

Risk factors

99

From time to time we also divest parts of our business to optimize our 
product portfolio or operations. Any decision to dispose of or otherwise 
exit businesses may result in the recording of special charges, such 
as workforce reduction costs and industry- and technology-related 
write-offs. We cannot assure that we will be successful in consummat-
ing future acquisitions or divestments on favorable terms or at all. The 
risks associated with such acquisitions and divestments could have a 
material adverse effect upon our business, operating results, financial 
condition and liquidity. Risks we could face with respect to divestments 
include:
 – Difficulties in the separation of the operations, technologies, 

 products and personnel of the business divested 

 – Potential loss of key employees 
 – Expenses of any undisclosed or potential legal liabilities of the 

 business divested.

1.7  We are in, and may enter into new, JV arrangements and have, 
and may have new, partnerships, which may not be successful and 
expose us to future costs. 
Our JV and partnership arrangements, may fail to perform as expected 
for various reasons, including an incorrect assessment of our needs 
and synergies, our inability to take action without the approval of our 
partners, our difficulties in implementing our business plans, the lack of 
capabilities or financial instability of our strategic partners. Our ability to 
work with these partners or develop new products and solutions, e.g. as 
part of our 5G portfolio, may become constrained, which could harm our 
competitive position in the market.

Additionally, our share of any losses from or commitments to contri-
bute additional capital or borrowings to such JVs and partnerships may 
adversely affect our business, operating results, financial condition and 
cash flow.

1.8  The telecommunications industry investment levels fluctuate 
and are affected by many factors, including the economic environ-
ment, and decisions made by operators and other customers 
 regarding deployment of technology and their timing of purchases. 
The telecommunications industry has experienced downturns in 
which operators substantially reduced their capital spending on new 
equipment. While we expect the network operator equipment market, 
telecommunications services market and ICT market to grow in the 
coming years, the uncertainty surrounding global economic growth and 
the geopolitical situation may materially harm actual market conditions. 
Moreover, market conditions are subject to substantial fluctuation, 
and could vary geographically and across technologies. Even if global 
conditions improve, conditions in the specific industry segments in 
which we participate could be weaker than in other segments. In that 
case, our revenue and operating results may be adversely affected. If 
capital expenditures by operators and other customers are weaker than 
we anticipate, our revenues, operating results and profitability may be 
adversely affected. The level of demand from operators and other cus-
tomers who buy our products and services can vary over short periods of 
time, including from month to month. Due to the uncertainty and varia-
tions in the telecommunication industry, as well as in the ICT industry, 
accurately forecasting revenues, results, and cash flow remains difficult.

Financial report 2020100

Risk factors

1.9  Sales volumes and gross margin levels can be reduced by an 
unfavorable mix and order time of our products and services. 
Our sales to operators and other customers represent a mix of equip-
ment, software and services, which normally generate different gross 
margins. The operators still represent the main part of our business and 
are also the main focus for sales going forward. We provide all our cus-
tomers with solutions based on our own products as well as third-party 
products which normally have lower margins than our own products. 
As a consequence, our reported gross margin in a specific period will 
be affected by the overall mix of products and services as well as the 
relative content of third-party products. In our Digital Services and 
Emerging Business and Other segments, third-party products and 
services represent a larger portion of our business than our traditional 
sales, which impact our business models. Further, network expansions 
and upgrades have much shorter lead times for delivery than initial net-
work build outs. Orders for such network expansions and upgrades are 
normally placed at short notice by customers, often less than a month in 
advance, and consequently variations in demand are difficult to fore-
cast. As a result, changes in our product and service mix and the short 
order time for certain of our products may affect our ability to accurately 
forecast sales and margins or detect in advance whether actual results 
will deviate from market consensus and expectations. Short-term vari-
ation could have a material adverse effect on our business, operating 
results, financial condition and cash flow.

1.10  We may not be able to properly respond to market trends in the 
industries in which we operate, including virtualization of network 
functions. 
We are affected by market conditions and trends within the industries 
in which we operate, including the convergence of the IT and telecom 
industries. Technological developments largely drive convergences 
enabling digitalization and a move from dedicated hardware to soft-
ware and cloud based services. This includes also an disaggregation 
of the Radio Access Network, although the timing and extent of this 
remains unclear. This is changing the competitive landscape as well as 
value chains and business models and affects our objective-setting, risk 
assessment and strategies. The change makes access to market easier 
for new competitors including competitors new to our business which 
have entered and may continue to enter the market and negatively 
impact our market share in selected areas. If we fail to understand or 
anticipate the market trends and development, or fail to acquire the 
necessary competencies to develop and sell products, services and 
solutions that are competitive in this changing business environment, 
our business, operating results and financial condition will suffer.

1.11  We face intense competition from our existing competitors 
as well as new entrants, and this could materially adversely affect 
our results. 
The markets in which we operate are highly competitive in terms of 
price, functionality, service quality, customization, timing of develop-
ment, and the introduction of new products and services. We face 
intense competition from significant competitors, many of which are 
very large, with substantial technological and financial resources and 
established relationships with operators. Our operator customers, 
which represent the main part of our business, are also large and highly 
sophisticated and exercise significant buying power inter alia through 
the common use of competitive bidding process. We also encounter 
increased competition from new market entrants and alternative 
technologies are evolving industry standards. Our competitors may 

implement new technologies before we do, offer more attractively 
priced or enhanced products, services or solutions, or they may offer 
other incentives that we do not provide. Some of our competitors may 
also have greater resources in certain business segments or geographic 
areas than we do. Increased competition could result in reduced profit 
margins, loss of market share, increased research and development 
costs as well as increased sales and marketing expenses, which could 
have a material adverse effect on our business, operating results, 
 financial condition and market share.

Additionally, we operate in markets characterized by rapidly 
changing technology and also the nature in which this technology is 
being brought to market is rapidly changing. This results in continuous 
price pressure on our products and services. If our counter measures, 
including enhanced products and business models or end to end cost 
reductions cannot be achieved or do not occur in a timely manner, there 
could be adverse impacts on our business, operating results, financial 
condition and market share.

1.12  Vendor consolidation may lead to stronger competitors who 
are able to benefit from integration, scale and greater resources.
Industry convergence and consolidation among equipment and ser-
vices suppliers could potentially result in stronger competitors that are 
competing as end-to-end suppliers as well as competitors more special-
ized in particular areas, which could for example impact certain of our 
segments such as Digital Services, and Emerging Business and Other. 
Consolidation may also result in competitors with greater resources 
than we have. Both of these events could have a materially adverse 
effect on our business, operating results, financial condition and 
market share.

1.13  We rely on a limited number of suppliers of components, 
production capacity and R&D and IT services, which exposes us to 
supply disruptions and cost increases. 
Our ability to deliver according to market demands and contractual 
commitments depends significantly on obtaining a timely and adequate 
supply of materials, components, production capacity and other vital 
services on competitive terms. Although we strive to avoid single- 
source supplier solutions, this is not always possible. This includes also 
development and supply of key ASIC and FPGA components, for which 
Ericsson has a dependency to very few suppliers. Accordingly, there is a 
risk that we will be unable to obtain key supplies we need to produce our 
products and provide our services on commercially reasonable terms, 
or at all. Failure by any of our suppliers could interrupt our product or 
services supply or operations and significantly limit sales or increase 
our costs. To find an alternative supplier or redesign products to replace 
components may take significant time which could cause significant 
delays or interruptions in the delivery of our products and services. We 
have from time to time experienced interruptions of supply and we may 
experience such interruptions in the future. 

Furthermore, our procurement of supplies requires us to predict 
future customer demands. If we fail to anticipate customer demand 
properly, an over or under supply of components and production cap-
acity could occur. In many cases, some of our competitors utilize the 
same manufacturers and if they have purchased capacity ahead of us 
we could be blocked from acquiring the needed products. This factor 
could limit our ability to supply our customers and increase costs. At the 
same time, we commit to certain capacity levels or component quanti-
ties, which, if unused, will result in charges for unused capacity, not fully 
recoverable costs or scrapping costs. We are also exposed to financial 

Financial report 2020Risk factors

101

counterpart risks to suppliers when we pay in advance for supplies. 
Such supply disruptions and cost increases may negatively affect our 
business, operating results and financial condition.

1.14  A significant portion of our revenue is currently generated from 
a limited number of key customers, and operator consolidation may 
increase our dependence on key customers. We also are significantly 
dependent on the sales of certain of our products and services. 
We derive most of our business from large, multi-year agreements with 
a limited number of significant customers. Many of these agreements 
are reviewed on a yearly basis to renegotiate the price for our products 
and services and do not contain committed purchase volumes. Our 
largest customer represented approximately 11% of our sales in 2020, 
our ten largest customers accounted for 53% of our sales in 2020. A loss 
of or a reduced role with a key customer could have a significant adverse 
impact on sales, profit and market share for an extended period. In addi-
tion, our dependence on the sales of certain of our products and services 
may have a significant adverse impact on sales, profit and market share. 
In recent years, service providers have undergone significant consoli-

dation, resulting in fewer operators with activities in several countries. 
This trend is expected to continue, and intra-country consolidation is 
likely to accelerate as a result of competitive pressure. A market with 
fewer and larger operators will increase our reliance on key customers 
and may negatively impact our bargaining position and profit margins. 
Moreover, if the combined companies operate in the same geographic 
areas, networks may be shared and less network equipment and fewer 
associated services may be required. Network investments could be 
delayed by the consolidation process, which may include, among others, 
actions relating to merger or acquisition agreements, securing neces-
sary regulatory approvals, or integration of businesses. Network opera-
tors also share parts of their network infrastructure through cooperation 
agreements rather than legal consolidations, which may adversely 
affect demand for network equipment. Accordingly, opera-tor consoli-
dation may have a material adverse effect on our business, operating 
results, market share and financial condition.

1.15  Certain long-term agreements with customers include commit-
ments to future price reductions, requiring us to constantly manage 
and control our cost base. 
Long-term agreements with our customers are typically awarded on a 
competitive bidding basis. In some cases, such agreements also include 
a commitment to future price reductions. In order to maintain our gross 
margin with such price reductions, we continuously strive to reduce 
the costs of our products through design improvements, negotiation of 
better purchase prices from our suppliers, allocation of more production 
to low-cost countries and increased productivity in our own production. 
However, there can be no assurance that our actions to reduce costs 
will be sufficient or quick enough to maintain our gross margin in such 
contracts, which may have a material adverse effect on our business, 
operating results and financial condition.

1.16  If our customers’ financial conditions decline, we will be 
exposed to increased credit and commercial risks. 
After completing sales to customers, we may encounter difficulty col-
lecting accounts receivables and could be exposed to risks associated 
with uncollectable accounts receivable. We regularly assess the credit 
worthiness of our customers and based on that assessment we deter-
mine a credit limit for each one of them. Challenging economic condi-
tions have impacted some of our customers’ ability to pay their invoices. 

We may be unable to avoid future losses on our trade receivables. We 
have also experienced demands for customer financing, and in adverse 
financial markets or more competitive environments for the customers, 
those demands may increase. Upon the financial failure of a customer, 
we may experience losses on credit extended and loans made to such 
customer, losses relating to our commercial risk exposure, and the loss 
of the customer’s ongoing business. If customers fail to meet their 
obligations to us, we may experience reduced cash flows and losses in 
excess of reserves, which could materially adversely impact our operat-
ing results and financial condition.

1.17  Product, solution or service quality issues could lead to reduced 
revenue and gross margins and declining sales to existing and new 
customers, as well as penalties, claims and liquidity damage. 
Sales contracts normally include warranty undertakings for faulty prod-
ucts and often include provisions regarding penalties and/or termina-
tion rights in the event of a failure to deliver ordered products or services 
on time or with required quality, possibly also for damages incurred on 
customer businesses. Although we undertake a number of quality assur-
ance measures to reduce such risks, product quality or service perfor-
mance issues may negatively affect our reputation, business, operating 
results and financial condition. This could also include poor quality of AI 
based solutions, or third-party products being part of solutions. If sig-
nificant warranty obligations arise due to reliability or quality issues, our 
operating results and financial position could be negatively impacted by 
costs associated with fixing software or hardware defects, high service 
and warranty expenses, high inventory obsolescence expense, delays 
in collecting accounts receivable or declining sales to existing and new 
customers, and reputational damage.

1.18  The development of our managed services business is increas-
ingly relying on acceptance of value-based business models.
Ericsson has invested in increased use of automation and artificial 
intelligence (AI) to deliver managed services and network optimization 
to customers, as part of a service offering or packaged software capa-
bilities. Monetization of these investments rely on a value-based com-
mercial model that shows increased benefit for the customer and proper 
returns to Ericsson development efforts. Failure to stay competitive in 
this area and to get customer acceptance for new business models 
could have an adverse effect on our business, operating results and 
financial condition. Further, most managed services contracts span 
more than one year, with long sales cycle for new contracts. Risk of 
termination and reduced scope of existing contracts may have a 
 negative impact on sales and earnings.

1.19  We depend upon the development of new products and 
enhancements to our existing products, and the success of our sub-
stantial research and development investments is uncertain. 
Rapid technological and market changes in our industry require us to 
make significant investments in technological innovation. We invest sig-
nificantly in new technology, products and solutions, e.g. related to 5G. 
In order for us to be successful, those technologies, products and solu-
tions must often be accepted by relevant standardization bodies and/or 
by the industries and markets as a whole. The failure of our research and 
development efforts to be technically or commercially successful could 
have adverse effects on our business, operating results and financial 
condition. If we invest in the development of technologies, products 
and solutions that do not function as expected, are not adopted by the 
industry, are not ready in time, or are not successful in the marketplace, 

Financial report 2020102

Risk factors

our sales and earnings may materially suffer. Additionally, it is common 
for research and development projects to encounter delays due to 
changing requirements and unforeseen problems. Delays in production 
and research and development may increase the cost of research and 
development efforts and put us at a disadvantage against our competi-
tors, and can also include delays of communicated product availability 
dates. This could have a material adverse effect upon our business, 
customer relationships, operating results and financial condition.

1.20  We may not be successful in reaching the Digital Services 
 business objectives.
Ericsson may be unable to meet its set target of bringing Digital Services 
to 4–7% operating margin by 2022, excluding restructuring charges. 
Several risks related to market, technology and operations can impact 
the turnaround plan. 

5G market development and the uptake of virtualization and con-
sequent adoption of our new products and automated delivery can be 
slower than expected. Increased competition from both emergent and 
established competitors may impact our market position. 

We could be too slow to adapt and adopt new technologies like AI 
and Machine Learning to drive more automation in products and solu-
tions. The product overhaul to cloud native solutions mandated by cus-
tomers could also take longer than expected. In addition, the increasing 
influence of open source initiatives such as Open Network Automation 
Platform (ONAP) could drive a best of breed approach in our customers, 
driving prices down and adversely impact our full suite offerings. 

We believe the biggest risks in the near term are in the operational 
dimension. This includes being unable to successfully execute as per plan 
on continued efficiency measures in end-to-end; inability in implementing 
and successfully driving organizational-wide transformation programs 
across the develop-sell-deliver dimension for operating model simplifica-
tion; as well as being unable to mitigate project risks in the current list of 
remaining critical customer projects, and the risk of adding further opera-
tionally challenging and financially unsound customer projects.

1.21  Our ability to benefit from intellectual property rights (IPR), 
which are critical to our business, may be limited by changes in 
regulation relating to patents, inability to prevent infringement, 
the loss of licenses to or from third-parties, infringement claims 
brought against us by competitors and others and changes in the 
area of open standards when it comes to licensing of open standard 
 essential patents.
Although we have a large number of patents, there can be no assurance 
that they will not be challenged, invalidated, or circumvented, or that 
any rights granted in relation to our patents will in fact provide us with 
competitive advantages. 

We utilize a combination of trade secrets, confidentiality policies, 
nondisclosure and other contractual arrangements in addition to rely-
ing on patent, copyright and trademark laws to protect our intellectual 
property rights. However, these measures may not be adequate to 
prevent or deter infringement or other misappropriation. In addition, we 
rely on many software patents, and limitations on the patentability of 
software may materially affect our business. 

Moreover, we may not be able to detect unauthorized use or take 
appropriate and timely steps to establish and enforce our proprietary 
rights. In fact, existing legal systems of some countries in which we 

conduct business offer only limited protection of intellectual property 
rights, if at all. Our solutions may also require us to license technologies 
from third-parties. It may be necessary in the future to seek or renew 
licenses and there can be no assurance that they will be available on 
acceptable terms, or at all. Moreover, the inclusion in our products of 
software or other intellectual property licensed from third-parties on a 
non-exclusive basis could limit our ability to protect proprietary rights in 
our products. 

Many key aspects of telecommunications and data network technol-

ogy are governed by industry-wide standards usable by all market 
participants. As the number of market entrants and the complexity of 
technology increases, that is currently apparent with the introduction of 
5G, the possibility of functional overlap and inadvertent infringement 
of intellectual property rights also increases. In addition to industry-
wide standards, other key industry-wide software solutions are today 
developed by market participants as free and open source software. 
Contributing to the development and distribution of software devel-
oped as free and open source software may limit our ability to enforce 
applicable patents in the future. Third-parties have asserted, and may 
assert in the future, claims, directly against us or against our customers, 
alleging infringement of their intellectual property rights. Defending 
such claims may be expensive, time-consuming and divert the efforts of 
our management and/or technical personnel. As a result of litigation, we 
could be required to pay damages and other compensation directly or 
to indemnify our customers for such damages and other compensation, 
develop non-infringing products/technology or enter into royalty or 
licensing agreements. However, we cannot be certain that such licenses 
will be available to us on commercially reasonable terms or at all, and 
such judgments could have a material adverse effect on our business, 
reputation, operating results and financial condition. Using free and 
open source software may allow third-parties to further investigate our 
software due to the accessibility of source code. This may in turn make 
this software more prone to assertions from third-parties. 

Investigations held by antitrust authorities, court judgments and 
legislative change could potentially affect Ericsson’s ability to benefit 
from its patent portfolio when licensing patents necessary to conduct 
an open standard (e.g. 3G, 4G and 5G technology), which could have a 
material adverse effect on our business, reputation, operating results 
and financial condition. Ericsson holds a leading patent portfolio 
in open standards and possible changes regarding such a portfolio 
may materially affect our reputation, business, operating results and 
 financial condition.

Our ability to benefit from intellectual property rights (IPR), may be 

limited by the loss of patent licenses to or from third-parties. Patent 
licensing agreements are generally multi-year and term based and the 
process for renewal of these licenses normally requires negotiations, 
particularly in conjunction with technology shifts and the introduction 
of new standards, such as 5G. Such renewals and negotiations may 
take time to resolve, sometimes involve litigation and may have mate-
rial adverse impact on our business and financial position, including 
on the timing for and level of revenues from the IPR licensing 
contract portfolio.

Challenging global economic conditions and political unrest and 
uncertainty, geopolitical risks and trade frictions could have adverse 
effects on our IPR licensing revenues as well as on the ability to 
acquire licenses.

Financial report 20201.22  We may not be successful to continue attracting and retaining 
highly qualified employees to remain competitive. 
We believe that our future success largely depends on our continued 
ability to hire, develop, motivate and retain engineers and other quali-
fied employees who develop successful new products/solutions, sup-
port our existing product range and provide services to our customers 
and create great customer experience. 

Competition for highly qualified people in the industries in which we 

operate remains intense and we see also a trend that other industries 
are looking for the same talent. We are continuously developing our 
corporate culture, and our people philosophies with the aim to create 
a positive people experience that makes it easy for us to focus on our 
business and our customers as well as inspiring our people to grow and 
to find “their great”. However, there are no guarantees that we will be 
successful in attracting and retaining employees with the right skills in 
the future, and failure in retention and recruiting could have a material 
adverse effect on our business and brand.

1.23  Our operations are complex and several critical operations 
are centralized in a single location. Any disruption of our opera-
tions, whether due to natural or man-made events, may be highly 
 damaging to the operation of our business. 
Our business operations rely on complex operations and communica-
tions networks, which are vulnerable to damage or disturbance from 
a variety of sources. Having outsourced significant portions of our 
operations, such as parts of IT, finance and HR operations, we depend 
on the performance of external companies, including their security and 
reliability measures. Regardless of protection measures, systems and 
communications networks are susceptible to disruption due to failure, 
vandalism, computer viruses, security or privacy breaches, natural 
disasters, power outages and other events. We also have a concentra-
tion of operations on certain sites, including R&D, production, network 
operation centers, ICT centers and logistic centers and shared services 
centers, where business interruptions could cause material damage and 
costs. The delivery of goods from suppliers, and to customers, could also 
be hampered for the reasons stated above. Interruptions to our systems 
and communications may have an adverse effect on our operations and 
financial condition.

1.24  We may not achieve some or all of the expected benefits of 
our restructuring activities and our restructuring may adversely 
affect our business. 
Restructuring activities may be costly and disruptive to our business, 
and we may not be able to achieve and retain the cost savings and 
benefits that were initially anticipated. Additionally, as a result of our 
restructuring, we may experience a loss of continuity, loss of accu-
mulated knowledge and/or inefficiency during transitional periods. 
Reorganization and restructuring can require a significant amount of 
management and other employees’ time and focus, which may divert 
attention from operating and growing our business. Restructuring 
activities can create unanticipated consequences and negative impacts 
on the business such as our ability to develop, sell and deliver, and we 
cannot be sure that any ongoing or future restructuring efforts will be 
successful or generate expected cost savings. Factors that may impede 
a successful implementation include the retention of key employees, 
the impact of regulatory matters, and adverse economic market 
conditions. If we fail to achieve some or all of the expected benefits of 
restructuring, it could have a material adverse effect on our competitive 
position,  business, financial condition, results of operations, cash flows, 
 reputation and share price.

Risk factors

103

2 

Risks related to Ericsson’s financial situation

2.1  Our debt increases our vulnerability to general adverse 
 economic and industry conditions, limits our ability to borrow 
 additional funds, and may limit our flexibility in planning for, or 
reacting to, changes in our business and industry. 
As of December 31, 2020, our outstanding debt was SEK 30.2 billion 
and while the Company is rated investment grade by Standard & Poor’s 
(BBB-) and Fitch (BBB-) it is rated one step below investment grade 
with Moody’s (Ba1). This degree of debt and the credit ratings could 
have important consequences, including:
 – Increasing our vulnerability to general economic and industry 

 conditions

 – Requiring a substantial portion of cash flow from operations to be 
dedicated to the payment of principal and interest on our indebted-
ness, thereby reducing our ability to use our cash flow to fund our 
operations, capital expenditures and future business opportunities
 – Restricting us from making strategic acquisitions or causing us to 

make non-strategic divestitures

 – Limiting our ability to obtain additional financing for adjusted 

 working capital, capital expenditures, debt service requirements, 
acquisitions and general corporate or other purposes

 – Limiting our ability to adjust to changing market conditions and plac-
ing us at a competitive disadvantage compared to our competitors.

We may choose to incur substantial additional indebtedness in the 
future. If new indebtedness is added to our current debt levels, the 
related risks that we now face could increase.

If our financial performance were to deteriorate, we may not be 
able to generate sufficient cash to service all of our indebtedness and 
may be forced to take other actions to satisfy our obligations under 
our indebtedness, which may not be successful. 

Our ability to make scheduled payments on or to refinance our 
debt obligations depends on our financial condition and operating 
performance, which is subject to prevailing economic and competitive 
conditions and to certain financial, business and other factors beyond 
our control. While we believe that we currently have adequate cash 
flows to service our indebtedness, if our financial performance were 
to deteriorate significantly, we might be unable to maintain a level of 
cash flows from operating activities sufficient to permit us to pay the 
principal, premium, if any, and interest on our indebtedness. 

If, due to such a deterioration in our financial performance, our cash 
flows and capital resources were to be insufficient to fund our debt ser-
vice obligations, we may be forced to reduce or delay investments and 
capital expenditures, or to sell assets, seek additional capital or restruc-
ture or refinance our indebtedness. These alternative measures may not 
be successful and may not permit us to meet our scheduled debt service 
obligations. In addition, if we were required to raise additional capital in 
the current financial markets, the terms of such financing, if available, 
could result in higher costs and greater restrictions on our business. 

In addition, if we were to refinance our existing indebtedness, the 
conditions in the financial markets at that time could make it difficult to 
refinance our existing indebtedness on acceptable terms or at all. If such 
alternative measures proved unsuccessful, we could face substantial 
liquidity problems and might be required to dispose of material assets or 
operations to meet our debt service and other obligations.

Financial report 2020104

Risk factors

2.2  Due to having a significant portion of our costs in SEK and 
revenues in other currencies, our business is exposed to foreign 
exchange fluctuations that could negatively impact our revenues 
and operating results.
We incur a significant portion of our expenses in SEK, please refer to the 
consolidated financial statement note F1, “Financial risk management”. 
As a result of our international operations, we generate, and expect to 
continue to generate, a significant portion of our revenue in currencies 
other than SEK. To the extent we are unable to match revenue received 
in foreign currencies with costs paid in the same currency, exchange rate 
fluctuations could have a negative impact on our consolidated income 
statement, balance sheet and cash flows when foreign currencies are 
exchanged or translated to SEK, which increases volatility in reported 
results. 

As market prices are predominantly established in US dollars or 
Euros, we presently have a net revenue exposure in foreign currencies 
which means that a stronger SEK exchange rate would generally have 
a negative effect on our reported results. Our attempts to reduce the 
effects of exchange rate fluctuations through a variety of natural and 
financial hedging activities may not be sufficient or successful, resulting 
in an adverse impact on our results and financial condition.

2.3  We rely on various sources for short-term and long-term 
 capital for the funding of our business. Should such capital become 
unavailable or available in insufficient amounts or unreason-
able terms, our business, financial condition and cash flow may 
 materially suffer.
Our business requires a significant amount of cash. If we do not gener-
ate sufficient amounts of capital to support our operations, service our 
debt and continue our research and development and customer finance 
programs, or if we cannot raise sufficient amounts of capital at the 
required times and on reasonable terms, our business, financial condi-
tion and cash flow are likely to be adversely affected. Access to funding 
may decrease or become more expensive as a result of our operational 
and financial condition, market conditions, including financial condi-
tions in the Eurozone, or due to deterioration in our credit rating. There 
can be no assurance that additional sources of funds that we may need 
from time to time will be available on reasonable terms or at all. If we 
cannot access capital on a commercially viable basis, our business, 
financial condition and cash flow could materially suffer.

2.4  Impairment of goodwill, other intangible assets, property and 
equipment (PP&E) and right-of-use (RoU) leased by the Company 
have impacted and may continue to negatively impact our financial 
condition and results of operations. An impairment of goodwill, 
other intangible assets, PP&E and RoU could adversely affect our 
financial condition or results of operations.
We have a significant amount of these assets; for example, patents, 
customer relations, trademarks, software, PP&E and RoU. 

Goodwill is the only intangible asset the company has recognized 
to have indefinite useful life. Other assets are mainly amortized on a 
straight-line basis over their estimated useful lives and the assets are 
reviewed for impairment whenever events such as product discontinu-
ances, product dispositions or other changes in circumstances indicate 
that the carrying amount may not be fully recoverable. Those intangible 
assets not yet in use are tested for impairment annually. 

Historically, we have recognized impairment charges mainly due 
to restructuring, which is usually limited, but occasionally significant. 
For example, during 2020 a limited write-down of SEK 100 million was 
made, whereas in 2017 the write-down of intangibles and goodwill 

was SEK –17,2 billion. Additional impairment charges may be incurred 
in the future and could be significant due to various reasons, including 
strategy changes, restructuring actions or adverse market conditions 
that are either specific to us or the broader industries in which we oper-
ate or more general in nature and that could have an adverse effect on 
our operating results and financial condition. 

Negative deviations in actual cash flows compared to estimated 
cash flows as well as new estimates that indicate lower future cash 
flows might result in recognition of impairment charges. Estimates 
require management judgment as well as the definition of cash-gen-
erating units for impairment testing purposes. Other judgments might 
result in significantly different results and may differ from the actual 
financial condition in the future. 

3 

Legal and regulatory risk

3.1  Ericsson may fail or be unable to comply with laws or regu-
lations and could experience penalties and adverse rulings in 
enforcement or other proceedings. Compliance with changed laws 
or regulations may subject Ericsson to increased costs or reduced 
 products and services demand. Compliance failure as well as 
required operational changes could have a material adverse impact 
on our business, financial condition and brand.
The industries in which we operate are subject to laws and regulations. 
While Ericsson strives for compliance, we cannot assure that violations 
do not occur. If we fail to or are unable to comply with applicable laws 
and regulations, we could experience penalties and adverse rulings in 
enforcement or other proceedings, which could have a material adverse 
effect on our business, financial condition and reputation.

Further changes in laws or regulations could subject us to liability, 
increased costs, or reduced products and services demand and have a 
material adverse effect on our business, financial condition and brand. 
Changes to regulations may adversely affect both our customers’ 
and our own operations. For example, regulations imposing more strin-
gent, time-consuming or costly planning and zoning requirements or 
building approvals for radio base stations and other network infrastruc-
ture could adversely affect the timing and costs of network construction 
or expansion, and ultimately the commercial launch and success of 
these networks. Similarly, tariff and roaming regulations or rules on 
network neutrality could also affect operators’ ability or willingness to 
invest in network infrastructure, which in turn could affect the sales of 
our systems and services. Additionally, delay in radio frequency spec-
trum allocation, and allocation between different types of usage may 
adversely affect operator spending or force us to develop new products 
to be able to compete. 

Further, we develop many of our products and services based on 

existing regulations and technical standards. Changes to existing 
regulations and technical standards, or the implementation of new 
regulations and technical standards relating to products and services 
not previously regulated, could adversely affect our development efforts 
by increasing compliance costs and causing delay. Demand for those 
products and services could also decline. Regulatory changes related to 
e.g. license fees, environment, health and safety, privacy (including the 
cross-border transfer of personal data for example between the EU and 
the US), and other regulatory areas may increase costs and restrict our 
operations or the operations of network operators. Also, indirect impacts 
of such changes and regulatory changes in other fields, such as pricing 
regulations, could have an adverse impact on our business even though 
the specific regulations may not apply directly to our products or us.

Financial report 2020Risk factors

105

3.2  Pandemics, such as for example the one caused by the 
novel Coronavirus, COVID-19, could severely impact our local 
and global operations 
Pandemics, such as for example the one caused by the novel 
Coronavirus, could severely impact our local and global operations 
related to e.g. Service Delivery, Research & Development, Sales and 
Supply, as well as our customers and suppliers, with significant financial 
and other consequences. As an example, the COVID-19 pandemic has 
caused challenges and risks relating to travel and lockdowns limiting 
access to sites, transportation and logistics and impacting the flow of 
goods , as well as having major parts of the workforce working remotely. 
Although we further strengthen business continuity measures to be able 
to continue to support our customers’ needs and mitigate any impact to 
our business, disruptions to the global economy and to the operations 
and business of our customers, suppliers, and partners could cause 
disturbances in our operations and may have a material adverse effects 
on our business and financial position.

3.3  Our substantial international operations are subject to 
 uncertainties which could affect our operating results.
We conduct business throughout the world and are subject to the 
effects of general global economic conditions as well as conditions 
unique to specific countries or regions. We have customers in more than 
180 countries, with a significant proportion of our sales to emerging 
markets in the Asia Pacific region, Latin America, Eastern Europe, the 
Middle East and Africa. 

Our extensive operations are subject to additional risks, including 
civil disturbances, acts of terrorism, economic and geopolitical instabil-
ity and conflict, potential misuse of technology leading to human rights 
violations, pandemics, the imposition of exchange controls, economies 
which are subject to significant fluctuations, nationalization of private 
assets or other governmental actions affecting the flow of goods and 
currency, effects from changing climate and difficulty of enforcing 
agreements and collecting receivables through local legal systems.

Further, in certain markets in which we operate, there is a risk that 
national governments actively favors or establishes local vendors in 
their respective markets at the expense of foreign competitors. The 
implementation of such measures could adversely affect our sales, our 
market share and our ability to purchase critical components.

We must always comply with applicable export control regulations 
and sanctions or other trade embargoes in force. The political situation 
in parts of the world, particularly in the Middle East, remains uncertain 
and the level of sanctions is still relatively high from a historical perspec-
tive and this level could even increase, thus impacting the possibility to 
operate in these markets. A universal element of these sanctions is the 
financial restrictions with respect to individuals and legal entities, but 
sanctions can also restrict certain exports and ultimately lead to a com-
plete trade embargo towards a country. During the last years, the global 
free trade system has been under sustained attack which has increased 
the risk of states adopting policies and actions that violates WTO agree-
ments. Further there is a risk in many countries of unexpected changes 
in regulatory requirements, tariffs and other trade barriers, price or 
exchange controls, restrictions of imports, or other governmental poli-
cies which could limit our operations and decrease our profitability. 
Furthermore export control regulations, sanctions or other forms 
of trade restrictions targeting countries in which we are active may 
result in a reduction of commitment in those countries. As an example, 
escalation of trade tensions between the US and China has resulted 
in additional trade restrictions and increased tariffs, which if further 
negatively developed could harm our ability to compete effectively in 

Chinese markets or with Chinese companies. The need to terminate 
activities as a result of further trade restrictions may also expose us to 
customer claims and other inherent risks. Although we seek to comply 
with all export control and sanctions regulations, there can be no assur-
ance that we are or will be compliant with all relevant regulations at all 
times. Such potential violations could have material adverse effects on 
our business, operating results, reputation and brand.

The United Kingdom ceased to be a member state of the European 
Union on January 31, 2020 commonly referred to as “Brexit,” and the 
transition period provided for in the withdrawal agreement entered by 
the United Kingdom and the European Union ended on December 31, 
2020. December 24, 2020 an agreement was reached between the EU 
and the UK for a Trade and Cooperation Agreement covering the gen-
eral objectives and framework of the relationship between the United 
Kingdom and the European Union, including as it related to trade, trans-
port, visas, judicial, law enforcement and security matters, and provides 
for continued participation in community programs and mechanisms for 
dispute resolution. On December 31, 2020, the United Kingdom passed 
legislation giving effect to the agreement, with the European Union 
expected to formally adopt it in early 2021. In spite of this agreement 
the long-term effects of Brexit are however still not fully known. Effects 
on Ericsson could include increased supply costs, no long-term solution 
for data flows and limitations to the free movement of professional staff.
The business operations are complex involving the development, 

production and delivery of telecom solutions to customers in a very 
large number of jurisdictions. Each jurisdiction has its own tax legisla-
tion and regulations and we therefore face the challenge of complying 
with the relevant rules in each of these countries. These rules involve 
income taxes and indirect taxes such as VAT and sales taxes as well as 
withholding taxes on domestic and cross border payments and social 
security charges related to our employees. Constant changes of the rules 
and the interpretation of the legislation also create exposures regarding 
taxes. This results in complex tax issues and tax disputes that may lead 
to additional tax payment obligations. Being a global operation, we also 
face risk of being taxed for the same income in more than one jurisdic-
tion (double taxation). This could have adverse effects on our operating 
results, reputation and brand. 

In certain regional markets, there are trade barriers that limit 
 competition. Should these trade barriers be removed or lowered, 
 competition may increase, which could have material adverse effects 
on our business and operating results. 

There has been a concern reported by some media and others, that 
certain countries may use features of their telecommunications systems 
in ways that could result in potential violation of human rights. This 
may adversely affect the telecommunications business and may have a 
negative impact for people, our reputation and brand.

3.4  We may be subject to further adverse consequences following 
our recent resolutions with the United States Department of Justice 
(DOJ) and the Securities and Exchange Commission (SEC) of the 
previously disclosed investigations under the FCPA.
We are required to comply with anti-corruption laws in the jurisdictions 
in which we do business, including the US Foreign Corrupt Practices Act 
(the “FCPA”). Actions by our employees, or by third party intermediaries 
acting on our behalf, in violation with these laws, whether carried out 
in the United States or elsewhere in connection with the conduct of our 
business may expose us to significant liability for violations of the FCPA 
or other anti-corruption laws and may have a material adverse effect on 
our reputation, business, financial condition, results of operations, cash 
flows, or prospects.

Financial report 2020106

Risk factors

In December 2019, we announced the resolution of the previously 
disclosed investigations by the DOJ and SEC regarding the Company’s 
compliance with the FCPA. The resolution with the DOJ, which relates 
to conduct in China, Djibouti, Indonesia, Kuwait, and Vietnam, provides 
for: a three-year deferred prosecution agreement (“DPA”); a fine in the 
amount of USD 520,650,432; and a guilty plea by our Egyptian subsidi-
ary to criminal charges of violations of the anti-bribery provisions of the 
FCPA. The resolution with the SEC, which relates to conduct in China, 
Djibouti, Indonesia, Kuwait, Saudi Arabia, and Vietnam, provides for: 
consent to the entry of a judgement to resolve civil claims related to alle-
gations of violations of the anti-bribery, books and records, and internal 
controls provisions of the FCPA; and a financial sanction in the amount 
of USD 458,380,000, plus prejudgement interest in the amount of USD 
81,540,000. We also agreed to the retention of an independent compli-
ance monitor for the term of three years pursuant to the resolutions with 
both the DOJ and SEC. The DOJ DPA, SEC civil consent, and guilty plea 
by Ericsson’s Egyptian subsidiary have all received court approval.

Under our DPA with the DOJ, we admitted to the conduct described 

in the statement of facts attached to the DPA, and the DOJ agreed to 
defer prosecution of Ericsson for the three-year term of the DPA, after 
which period the charges will be dismissed with prejudice if we do 
not violate the terms of the DPA. If the DOJ determines that we have 
violated the terms of the DPA, the DOJ may in its sole discretion com-
mence prosecution, including for the charged conspiracy to violate the 
anti-bribery and books and records and internal controls provisions 
of the FCPA that were included in the information filed in conjunction 
with the DPA, or extend the term of the DPA for up to one year. In such 
circumstances, the DOJ would be permitted to rely upon the admis-
sions we made in the DPA and would benefit from our waiver of certain 
procedural and evidentiary defenses. Under our consent with the SEC, 
Ericsson is permanently enjoined from violating the anti-bribery and 
books and records and internal controls provisions of the FCPA. Failure 
to comply with this injunction could result in the imposition of civil or 
criminal penalties, a new enforcement action, or both. Any criminal 
prosecution or civil or criminal penalties imposed as a result of non-
compliance with the DPA or consent could have a material adverse 
effect on our reputation, business, financial condition, result of opera-
tions, cash flows, or prospects.

We may also face other potentially negative consequences relating 
to the investigations by, and settlements with, the DOJ and SEC. Neither 
the DPA nor the consent prevents the DOJ, SEC or any other authorities 
from carrying out certain additional investigations with respect to facts 
not covered in the agreements or in other jurisdictions, or prevents 
authorities from carrying out certain additional investigations related 
to these or other matters. It has been reported that Swedish authorities 
have initiated an investigation into the conduct that was the subject of 
the FCPA investigation and resulted in the above-mentioned resolution 
with the DOJ and SEC. Similarly, the resolutions with the DOJ and SEC 
do not foreclose third party, such as for example competitors, custom-
ers or suppliers, or shareholder litigation related to these matters. In 
addition, there can be no assurance that the remedial measures we 
have taken and plan to take in the future will be effective or that there 
will not be a finding of material weakness in our internal controls. Any 
one or more of the foregoing could have a material adverse effect on 
our reputation, business financial condition, results of operations, cash 
flows, or prospects.

Additionally, any ongoing media or governmental interest in the 

investigations and resolutions or in matters relating thereto could 
impact the publics’ perception of Ericsson and result in reputational 
harm and other negative consequences. For example, customers or 

suppliers may reconsider their relationships with the Company, or 
governmental and regulatory authorities in the relevant jurisdictions or 
elsewhere could seek to penalize the Company or place restrictions on 
its operations or ability to tender. Harm to reputation, or any resulting 
disruption in customer or supplier relationships, could have a material 
adverse impact on Ericsson’s business.

3.5  We are involved in lawsuits and investigations which, if deter-
mined unfavorably, could require us to pay substantial damages, 
fines and/or penalties.
In the normal course of our business we are involved in legal proceed-
ings. These proceedings include such matters as commercial disputes, 
claims regarding intellectual property, antitrust, tax and labor disputes, 
as well as government inquiries and investigations. Legal proceedings 
can be expensive, lengthy and disruptive to normal business opera-
tions. Moreover, the results of complex legal proceedings are difficult 
to predict. An unfavorable resolution of a particular matter could have 
a material adverse effect on our business, operating results, financial 
condition and reputation. 

As a publicly listed company, Ericsson may be exposed to lawsuits 

in which plaintiffs allege that the Company or its officers have failed 
to comply with securities laws, stock market regulations or other laws, 
regulations or requirements. Whether or not there is merit to such 
claims, the time and costs incurred to defend the Company and its offic-
ers and the potential settlement or compensation to the plaintiffs could 
have significant impact on our reported results and reputation. 

For additional information regarding certain of the inquiries and 
lawsuits in which we are involved, see “Legal proceedings” in the Board 
of Directors’ Report.

In addition, we are from time to time and may in the future be subject 

to additional inquiries, litigation or other proceedings or actions, regula-
tory or otherwise, arising in relation to the matters described above and 
related litigation and investigative matters. An unfavorable outcome 
of any such litigation or regulatory proceeding or action could have a 
material adverse effect on our business, financial condition and results 
of operations.

In April 2019, Ericsson was informed by China’s State Administration 

for Market Regulation (SAMR) Anti-monopoly bureau that SAMR has 
initiated an investigation into Ericsson’s patent licensing practices in 
China. Ericsson is cooperating with the investigation, which is still in a 
fact-finding phase. The next steps include continued fact-finding and 
meetings with SAMR in order to facilitate the authority’s assessments 
and conclusions. In case of adverse findings, SAMR has the power to 
impose behavioral and financial remedies, which may have material 
adverse effects on our business, financial condition and results of 
operations.

3.6  Ericsson may be found non-compliant to privacy regulations 
and may be subject to regulatory penalties.
The introduction of more stringent privacy regulations with heavy and 
challenging requirements to implement when it comes to personal 
data processing as well as stringent regulations on cross-border data 
transfers by regulators in many countries and markets in which Ericsson 
operates comes with a risk that Ericsson is found to be non-compliant 
to privacy legislation, either accidentally, through the actions of third 
parties, or otherwise, and subject to penalties levied against Ericsson, 
with the associated dam-age to Ericsson’s brand and reputation. Due to 
the diverse nature of privacy legislation worldwide, any single incidence 
of non-compliance by Ericsson may lead to regulatory agencies in 
various jurisdictions levelling separate penalties or judgments against 

Financial report 2020Risk factors

107

Ericsson. Due to the nature of Ericsson’s business and the amount of 
personally identifiable information of which Ericsson is the controller or 
processor, such an event could have far ranging consequences, even if it 
was caused by a third party outside of the control of Ericsson. This could 
include large fines, as well as significant damage claims and losing trust 
from employees, customers and end-users.

networks, we could incur significant costs and our reputation could 
be harmed. While we work to safeguard our internal network systems 
and validate the security of our third-party providers to mitigate these 
potential risks, including through information security policies and 
employee awareness and training, there is no assurance that such 
actions will be sufficient to prevent cyber attacks or security breaches.

4 

Internal control risk

4.1  Cybersecurity incidents may have a material adverse effect 
on our business, operations, financial performance, customer and 
vendor relationships, reputation and brand, and may introduce the 
possibility of litigations or regulatory investigations or actions.
Ericsson’s business operations involve areas that are particularly 
vulnerable to cybersecurity incidents that may impact the confidential-
ity, availability or integrity of information assets, IT assets, products, 
services, or solutions. These incidents may include data breaches, intru-
sions, espionage, data privacy infringements, leakage of confidential 
or sensitive data, unauthorized or accidental modification of data and 
general malfeasance. Examples of these areas include, among others, 
research and development, managed services, cloud solutions, soft-
ware development, lawful interception, sales, product engineering, IT, 
finance, operations acquired through M&A activities and HR operations. 
Ericsson utilized third-parties to a large extent to whom we have 
outsourced significant aspects of our IT infrastructure, product devel-
opment, services, hardware, software, finance and HR operations. 
Events or incidents that are caused as a result of vulnerabilities in their 
operations or products supplied to us could have a material adverse 
effect upon Ericsson, our business, financial performance, reputation 
and brand, potentially slowing operations, leaking valuable intellectual 
property, personal data or other sensitive information or damaging our 
products that have been installed in our customers’ networks. 

It is possible that a cybersecurity incident in Ericsson’s operations or 
supply chain could have an adverse impact on the integrity of solutions 
or services provided by Ericsson as well as Ericsson’s ability to comply 
with legal, regulatory or contractual requirements. These incidents 
may include tampering with components, the inclusion of backdoors or 
implants, the unintentional inclusion of vulnerabilities in components 
or software, and cybersecurity incidents which prevent a supplier from 
being able to fulfil commitments to Ericsson.

Any cybersecurity incident including unintended use, involving our 
operations, supply chain, product development, services, third-party 
providers or installed product base, could cause severe harm to Ericsson 
and could have a material adverse effect on our business, financial 
performance, customer and vendor relationships, reputation and brand, 
and may introduce the possibility of litigation or regulatory investiga-
tions or actions.

During 2020, Ericsson has undergone company-wide upgrade of 
its cybersecurity capability, which will continue in future years; this has 
resulted in additional investments to enhance our cybersecurity capa-
bilities, governance and organization. 

Our network systems and storage and other business applications, 
and the systems, storage and other business applications maintained 
by our third-party providers, have been in the past, and may be in the 
future, subject to cyber intrusions, including attempts to gain unauthor-
ized access, breach, malfeasance or other system disruptions. In some 
cases, it is difficult to anticipate or to detect immediately such incidents 
and the damage caused thereby. If an actual or perceived breaches 
of security occurs in our network or any of our third-party providers’ 

4.2  The presence of vulnerabilities in Ericsson’s products, services 
or operations, may not be detected during product development 
and operations, and may be leveraged by a threat actor to cause 
material harm to Ericsson or Ericsson’s customers.
Products and infrastructure used by Ericsson may contain vulnerabilities 
that can be leveraged by a threat actor. In some situations, it may be 
impossible to detect these vulnerabilities due to their location, or due 
to the fact that they are unknown vulnerabilities, often referred to as 
“zero day vulnerabilities”. By the very nature of these vulnerabilities it is 
extremely difficult for Ericsson to guarantee that the products and ser-
vices provided by Ericsson are free from such vulnerabilities. Likewise, 
the Infrastructure that Ericsson relies on may also contain undetected or 
unmitigated vulnerabilities.

4.3  Identities may be compromised, either from the misuse of 
Ericsson’s identities or accounts, leading to material damage to 
Ericsson’s products, services or brand.
Identities in Ericsson may be misused or compromised. Due to the 
nature of Ericsson’s business, authorized parties undertaking normal 
account activities can be difficult to differentiate from a threat actor’s 
use of a compromised identity or credential. Ericsson’s identity and 
access management routines are required to access our customer’s 
networks, and any limitation of this capability would impact Ericsson’s 
ability to offer services and products to our customers.

4.4  Threat actors may target specific employees, or other members 
of Ericsson’s workforce, through technological and non-technological 
means.
Recent trends have shown that there is a willingness to target end users 
of technology, rather than enterprises. This has manifested itself in the 
rise of threats such as ransomware, phishing and other extortion meth-
ods. With a diverse workforce of approximately 100,000 employees, 
Ericsson is susceptible to risks of disruption or information loss resulting 
from large scale attacks towards our employees, or society at large. This 
could have a material adverse effect on our business, financial condi-
tion, reputation and brand.

5 

Environmental, social and governance risk

5.1  Failure to comply with environmental, occupational health and 
safety regulations in many jurisdictions may expose us to significant 
penalties and other sanctions.
We are subject to certain environmental, occupational health and safety 
laws and regulations that affect our operations, facilities, products 
and services in each of the jurisdictions in which we operate. While we 
work actively to ensure compliance with material laws, regulations and 
customer requirements related to the environment, health, and safety 
(including without limitation occupational health and safety) that apply 
to us, we can provide no assurance that we have been, are, or will be 
compliant with these laws, regulations and requirements. If we have 
failed or fail to comply with these laws, regulations and requirements we 
could be subject to significant penalties and other sanctions that could 

Financial report 2020108

Risk factors

have a material adverse effect on our business, operating results, finan-
cial condition, reputation and brand. Additionally, there is a risk that we 
may have to incur expenditures to cover environmental, occupational 
health and safety-liabilities to maintain compliance with current or 
future applicable laws and regulations or to undertake any necessary 
remediation. It is difficult to reasonably estimate the future impact of 
environmental matters, such as climate change and extreme weather 
events, including potential liabilities. Adverse future events, regulations, 
or judgments could have a material adverse effect on our business, 
operating results, financial condition, reputation and brand.

5.2  We may fail to comply with our environmental, social and 
governance standards, which could negatively affect our business, 
operating results, financial condition, reputation and brand.
We are subject to environmental, social and governance laws and regu-
lations as well as sustainability and corporate responsibility require-
ments. Therefore there is a high focus on anti-corruption. To ensure that 
our operations are conducted in accordance with applicable laws and 
requirements, our management system includes a Code of Business 
Ethics, a Code of Conduct for Business Partners and a Sustainability 
Policy, as well as other Group Policies and Directives to govern our 
processes and operations.

Ericsson is committed to the UN Global Compact ten principles, the 
UN Guiding Principles on Business and Human Rights and principles of 
the World Economic Forum’s Partnering Against Corruption Initiative. 
However, we cannot fully prevent unintended or unlawful violation of 
our Code of Business Ethics, corruption, fraud, embezzlement, use of 
our technology by democratic and non-democratic regimes or violations 
of anti-trust legislation, trade restrictions and international sanctions 
or our Code of Conduct for Business Partners in Ericsson or in the 
supply chain. 

There is also an increased demand from external stakeholders, for 
example non-governmental organizations and investors, on transpar-
ency about sustainability and corporate responsibility issues that might 
be difficult to fulfil. 

While we attempt to monitor and audit internally and externally 
our compliance with the policies and directives as well as our suppliers’ 
adherence to our Code of Conduct and strive for continuous improve-
ments, we cannot provide any assurances that violations will not occur 
which could have material adverse effects on our business, operating 
results, financial condition, reputation, and brand.

5.3  Potential health risks related to radiofrequency electro-
magnetic fields may subject us to various product liability claims 
and result in regulatory changes. 
The mobile telecommunications industry is subject to claims that mobile 
devices and other equipment that generate radiofrequency electromag-
netic fields may expose individuals to health risks. At present, a sub-
stantial number of scientific reviews conducted by various independent 
research bodies have concluded that radiofrequency electromagnetic 
fields, at levels within the limits prescribed by public health authority 
safety standards and recommendations, cause no adverse effects to 
human health. However, any perceived risk or new scientific findings of 
adverse health effects from mobile communication devices and equip-
ment could adversely affect us through a reduction in sales or through 
liability claims. Although Ericsson’s products are designed to comply 
with currently applicable safety standards and regulations regarding 
radio frequency electromagnetic fields, we cannot guarantee that we 
will not become the subject of product liability claims or be held liable 
for such claims or be required to comply with future changed regulatory 
requirements that may have an adverse effect on our business, operat-
ing results, financial condition, reputation and brand.

5.4  Regulations related to “conflict minerals” may cause us to incur 
additional expenses, and may make our supply chain more complex.
In 2012, the US Securities and Exchange Commission (SEC) adopted 
a rule requiring disclosures of specified minerals (“conflict minerals”) 
that are necessary to the functionality or production of products 
manufactured or contracted to be manufactured by companies that 
file periodic reports with the SEC, whether or not these products or their 
components are manufactured by third-parties. While we believe that 
we are able to fulfill these requirements without materially affecting 
our costs or access to materials we can provide no assurance that there 
will not be material costs associated with complying with the disclosure 
requirements. These requirements could adversely affect the sourcing, 
availability and pricing of minerals used in the manufacture of certain of 
our products. In addition, since our supply chain is complex, we may not 
be able to sufficiently verify the origins for these minerals contained in 
our products through the due diligence procedures that we implement, 
which may harm our reputation. We may also encounter challenges if 
customers require that all of the components of our products be certified 
as “conflict-free”.

Financial report 2020Auditor’s report

Auditor’s report

109

To the general meeting of the shareholders of Telefonaktiebolaget L M Ericsson (publ) corporate identity number 556016-0680

Report on the annual accounts and consolidated accounts

Opinions
We have audited the annual accounts and consolidated accounts of 
Telefonaktiebolaget L M Ericsson (publ) for the financial year January 1, 2020 
– December 31, 2020. The annual accounts and consolidated accounts of the 
company are included on pages 10–108 in this document.

In our opinion, the annual accounts have been prepared in accordance 
with the Annual Accounts Act and present fairly, in all material respects, the 
financial position of the parent company as of December 31, 2020 and its 
financial performance and cash flow for the year then ended in accordance 
with the Annual Accounts Act. The consolidated accounts have been prepared 
in accordance with the Annual Accounts Act and present fairly, in all material 
respects, the financial position of the group as of December 31, 2020 and their 
financial performance and cash flow for the year then ended in accordance 
with International Financial Reporting Standards (IFRS), as adopted by the 
EU, and the Annual Accounts Act. The statutory administration report is con-
sistent with the other parts of the annual accounts and consolidated accounts.
We therefore recommend that the general meeting of shareholders adopts 
the income statement and balance sheet for the parent company and the group. 

Our opinions in this report on the annual accounts and consolidated 

accounts are consistent with the content of the additional report that has been 
submitted to the parent company’s audit committee in accordance with the 
Audit Regulation (537/2014) Article 11.

Basis for Opinions
We conducted our audit in accordance with International Standards on 
Auditing (ISA) and generally accepted auditing standards in Sweden. Our 
responsibilities under those standards are further described in the Auditor’s 
Responsibilities section. We are independent of the parent company and the 
group in accordance with professional ethics for accountants in Sweden and 
have otherwise fulfilled our ethical responsibilities in accordance with these 
requirements.  This includes that, based on the best of our knowledge and 
belief, no prohibited services referred to in the Audit Regulation (537/2014) 
Article 5.1 have been provided to the audited company or, where applicable, its 
parent company or its controlled companies within the EU. 

We believe that the audit evidence we have obtained is sufficient and 

appropriate to provide a basis for our opinions.

Key Audit Matters
Key audit matters of the audit are those matters that, in our professional 
judgment, were of most significance in our audit of the annual accounts and 
consolidated accounts of the current period. These matters were addressed 
in the context of our audit of, and in forming our opinion thereon, the annual 
accounts and consolidated accounts as a whole, but we do not provide a 
separate opinion on these matters.

Revenue recognition of significant and complex contracts
Ericsson generates revenues from sales of hardware, software and services 
to its customers. Total revenue for 2020 amounted to SEK 232.4 billion. The 
majority of these revenues are related to multi-year framework agreements 
with large customers which often include discounts and incentives arrange-
ments. The customers issue purchase orders under these framework agree-
ments that in combination constitute the firm agreement with the customer. 
These arrangements may give rise to a risk of material misstatement due to 
the incorrect identification of performance obligations and timing of revenue 
recognition for each obligation, in particular for the significant contracts that 
could have a material impact on the financial statements. 

Ericsson conducts an assessment at contract inception to determine which 

promised goods and services in a customer contract are distinct and accord-
ingly identified as performance obligations. The Group considers there to be a 
distinct performance obligation if the customer can benefit from the good or 
service either on its own or together with other resources readily available, and 
if the Group’s obligation to transfer the good or service is separately identifi-
able from other obligations in the contract.

The amount and timing of revenue recognized is determined in relation to 
the individual elements of the contract. Transaction prices including variable 
considerations, discounts and incentive agreements, are estimated at the 
commencement of the contract (and periodically thereafter). Judgment is used 
in the estimation process based on historical experience with the type of busi-
ness and customer and in allocating revenue to each performance obligation 
by reference to their standalone selling prices. 

We identified revenue recognition of significant complex contracts as a key 

audit matter due to that the application of revenue recognition accounting 
standards is complex and it requires management to make judgements and 
estimates in determining the amount and timing of revenue recognized in 
relation to individual elements of the contracts. Accounting principles and 
disclosures related to revenue recognition can be found in note B1 and B2.
Our audit procedures included, but were not limited to the following:

 – We tested the effectiveness of the company’s controls over revenue recogni-

tion with particular focus on the controls related to the identification of 
performance obligations within revenue contracts and determination of 
the timing of recognition for each revenue obligation including the reviews 
performed by the company’s central board for material and complex deals.
 – We tested a sample of significant and complex contracts to assess manage-
ment’s judgements and estimates related to the identification of perfor-
mance obligations based on the contract terms and determination of the 
timing of recognition for each revenue obligation.

 – We tested a sample of revenue transactions recorded during the year 

by tracing them to supporting evidence of delivery and acceptance and 
assessed the judgements and estimates for revenue recorded in the period 
by comparing it to contractual terms such as, delivery terms, transaction prices 
including variable considerations, discounts and incentive agreements.

Valuation of Goodwill 
Goodwill is a significant asset in the consolidated balance sheet and amounts 
to SEK 34.9 billion as of December 31, 2020. The Company’s evaluation of the 
carrying value of goodwill involves the comparison of the recoverable amount 
of each cash generating unit to their carrying values. Ericsson’s assessment is 
based on a discounted cash flow using a business plan covering 5 years, which 
requires management to make significant estimates and assumptions regard-
ing forecasts of future sales growth, operating income, working capital and 
capital expenditure requirements, as well as assumptions on discount rates. 
Changes in these assumptions could have a significant impact on either the 
recoverable amount, the amount of any impairment charge, or both.

We identified goodwill as a key audit matter because of the significant 
judgments made by management to estimate the recoverable amount. The 
assessment of management’s assumptions regarding recoverable amount 
requires a high degree of auditor judgment, including an increased extent 
of complexity and the need to involve our fair value specialists. Accounting 
principles and disclosures related to goodwill and other intangible assets can 
be found in note C1.

Financial report 2020110

Auditor’s report

Our audit procedures included, but were not limited to the following:
 – We tested the effectiveness of management’s controls over goodwill 

impairment evaluation and determination of the recoverable amount with 
particular focus on the controls over management’s preparation and review 
of assumptions for future sales growth, operating income, working capital, 
capital expenditure requirements and method for determining the discount 
rate used.

 – We evaluated management’s ability to accurately forecast future sales 

growth and operating income by comparing actual results to management’s 
historical forecasts, the company’s historical results, external analyst reports 
and internal communications to management and the Board of Directors.

 – With the assistance of our fair value specialists, we evaluated the dis-

count rates, including testing the underlying source information and the 
mathematical accuracy of the calculations, and developing a range of 
independent estimates and comparing those to the discount rates selected 
by management.

Realization of Deferred Tax Assets
Deferred tax assets are significant to the consolidated accounts and amounts 
to SEK 26.3 billion as of December 31, 2020. Ericsson recognizes deferred 
income taxes for tax attributes and for differences between the financial 
statement and tax basis of assets and liabilities at enacted or substantively 
enacted statutory tax rates in effect for the years in which the deferred tax 
liability or asset is expected to be settled or realized.  The Company only recog-
nizes deferred tax assets in countries where they expect to be able to generate 
corresponding taxable income in the future to benefit from tax reductions. 
Future realization of deferred tax assets depends on the existence of sufficient 
taxable income. Sources of taxable income include future reversals of deferred 
tax assets and liabilities, expected future taxable income, taxable income in 
prior carry back years if permitted under the tax law, and tax planning strate-
gies. Management has determined that it is more likely than not that sufficient 
taxable income will be generated in the future to realize its recorded deferred 
tax assets. 

We identified management’s determination that it is more likely than not 
that sufficient taxable income will be generated in the future to realize deferred 
tax assets as a key audit matter because of the significant judgments and 
estimates management makes related to taxable income. This requires a 
high degree of auditor judgment, including an increased extent of complexity 
and the need to involve our income tax specialists. Accounting principles and 
disclosures related deferred tax assets can be found in note H1.

Our audit procedures included, but were not limited to: 

 – We tested the effectiveness of controls over deferred tax assets with par-

ticular focus on management’s preparation and review over the estimates of 
taxable income and the determination of whether it is more likely than not 
that the deferred tax assets will be realized.

 – We evaluated management’s ability to accurately estimate taxable income 
by comparing actual results to management’s historical estimates, historical 
taxable income, external analyst reports and internal communications to 
management and the Board of Directors.

 – With the assistance of our income tax specialists, we evaluated whether the 
sources of management’s estimated taxable income were of the appropri-
ate character and sufficient to utilize the deferred tax assets under the 
relevant tax law in the different tax jurisdictions.

Other information than the annual accounts and consolidated accounts
This document also contains other information than the annual accounts 
and consolidated accounts and is found on pages 1–9 and 112–126 in the 
Financial report, 1–26 in the Corporate Governance report, 1–11 in the 
Remuneration report, 1–33 and 36–38 in the Sustainability and Corporate 
Responsibility report. The Board of Directors and the Managing Director are 
responsible for this other information. 

Our opinion on the annual accounts and consolidated accounts does not 

cover this other information and we do not express any form of assurance 
conclusion regarding this other information.

In connection with our audit of the annual accounts and consolidated 
accounts, our responsibility is to read the information identified above and 
consider whether the information is materially inconsistent with the annual 
accounts and consolidated accounts. In this procedure we also take into 
account our knowledge otherwise obtained in the audit and assess whether 
the information otherwise appears to be materially misstated.

If we, based on the work performed concerning this information, conclude 
that there is a material misstatement of this other information, we are required 
to report that fact. We have nothing to report in this regard.

Responsibilities of the Board of Directors and the Managing Director
The Board of Directors and the Managing Director are responsible for the 
preparation of the annual accounts and consolidated accounts and that they 
give a fair presentation in accordance with the Annual Accounts Act and, 
concerning the consolidated accounts, in accordance with IFRS as adopted by 
the EU.  The Board of Directors and the Managing Director are also responsible 
for such internal control as they determine is necessary to enable the prepara-
tion of annual accounts and consolidated accounts that are free from material 
misstatement, whether due to fraud or error.

In preparing the annual accounts and consolidated accounts, The Board 
of Directors and the Managing Director are responsible for the assessment of 
the company’s and the group’s ability to continue as a going concern. They 
disclose, as applicable, matters related to going concern and using the going 
concern basis of accounting. The going concern basis of accounting is however 
not applied if the Board of Directors and the Managing Director intends to 
liquidate the company, to cease operations, or has no realistic alternative but 
to do so. 

The Audit Committee shall, without prejudice to the Board of Director’s 
responsibilities and tasks in general, among other things oversee the com-
pany’s financial reporting process.

Auditor’s responsibility
Our objectives are to obtain reasonable assurance about whether the annual 
accounts and consolidated accounts as a whole are free from material mis-
statement, whether due to fraud or error, and to issue an auditor’s report that 
includes our opinions. Reasonable assurance is a high level of assurance, 
but is not a guarantee that an audit conducted in accordance with ISAs and 
generally accepted auditing standards in Sweden will always detect a material 
misstatement when it exists. Misstatements can arise from fraud or error and 
are considered material if, individually or in the aggregate, they could reason-
ably be expected to influence the economic decisions of users taken on the 
basis of these annual accounts and consolidated accounts. 

As part of an audit in accordance with ISAs, we exercise professional judg-

ment and maintain professional scepticism throughout the audit. We also:
 – Identify and assess the risks of material misstatement of the annual accounts 
and consolidated accounts, whether due to fraud or error, design and per-
form audit procedures responsive to those risks, and obtain audit evidence 
that is sufficient and appropriate to provide a basis for our opinions. The risk 
of not detecting a material misstatement resulting from fraud is higher than 
for one resulting from error, as fraud may involve collusion, forgery, inten-
tional omissions, misrepresentations, or the override of internal control.
 – Obtain an understanding of the company’s internal control relevant to our 
audit in order to design audit procedures that are appropriate in the circum-
stances, but not for the purpose of expressing an opinion on the effective-
ness of the company’s internal control.

 – Evaluate the appropriateness of accounting policies used and the reason-
ableness of accounting estimates and related disclosures made by the 
Board of Directors and the Managing Director.

 – Conclude on the appropriateness of the Board of Directors’ and the 

Managing Director’s use of the going concern basis of accounting in prepar-
ing the annual accounts and consolidated accounts. We also draw a conclu-
sion, based on the audit evidence obtained, as to whether any material 
uncertainty exists related to events or conditions that may cast significant 
doubt on the company’s and the group’s ability to continue as a going 
concern. If we conclude that a material uncertainty exists, we are required 
to draw attention in our auditor’s report to the related disclosures in the 
annual accounts and consolidated accounts or, if such disclosures are inad-
equate, to modify our opinion about the annual accounts and consolidated 
accounts. Our conclusions are based on the audit evidence obtained up to 
the date of our auditor’s report. However, future events or conditions may 
cause a company and a group to cease to continue as a going concern.
 – Evaluate the overall presentation, structure and content of the annual 

accounts and consolidated accounts, including the disclosures, and whether 
the annual accounts and consolidated accounts represent the underlying 
transactions and events in a manner that achieves fair presentation.

Financial report 2020Auditor’s report

111

 – Obtain sufficient and appropriate audit evidence regarding the financial 

information of the entities or business activities within the group to express 
an opinion on the consolidated accounts. We are responsible for the direc-
tion, supervision and performance of the group audit. We remain solely 
responsible for our opinions.

We must inform the Board of Directors of, among other matters, the planned 
scope and timing of the audit. We must also inform of significant audit findings 
during our audit, including any significant deficiencies in internal control that 
we identified.

We must also provide the Board of Directors with a statement that we have 
complied with relevant ethical requirements regarding independence, and to 
communicate with them all relationships and other matters that may reason-
ably be thought to bear on our independence, and where applicable, related 
safeguards.

From the matters communicated with the Board of Directors, we determine 

those matters that were of most significance in the audit of the annual 
accounts and consolidated accounts, including the most important assessed 
risks for material misstatement, and are therefore the key audit matters. We 
describe these matters in the auditor’s report unless law or regulation pre-
cludes disclosure about the matter.

Report on other legal and regulatory  requirements

Opinions
In addition to our audit of the annual accounts and consolidated accounts, 
we have also audited the administration of the Board of Directors and the 
Managing Director of Telefonaktiebolaget L M Ericsson (publ) for the financial 
year January 1, 2020 – December 31, 2020 and the proposed appropriations 
of the company’s profit or loss.

We recommend to the general meeting of shareholders that the profit to be 
appropriated in accordance with the proposal in the statutory administration 
report and that the members of the Board of Directors and the Managing 
Director be discharged from liability for the financial year. 

Basis for Opinions
We conducted the audit in accordance with generally accepted auditing 
standards in Sweden. Our responsibilities under those standards are further 
described in the Auditor’s Responsibilities section. We are independent of 
the parent company and the group in accordance with professional ethics for 
accountants in Sweden and have otherwise fulfilled our ethical responsibilities 
in accordance with these requirements.

We believe that the audit evidence we have obtained is sufficient and 

appropriate to provide a basis for our opinions.

Responsibilities of the Board of Directors and the Managing Director
The Board of Directors is responsible for the proposal for appropriations of the 
company’s profit or loss. At the proposal of a dividend, this includes an assess-
ment of whether the dividend is justifiable considering the requirements which 
the company’s and the group’s type of operations, size and risks place on the 
size of the parent company’s and the group’s equity, consolidation require-
ments, liquidity and position in general.

The Board of Directors is responsible for the company’s organization and 
the administration of the company’s affairs. This includes among other things 
continuous assessment of the company’s and the group’s financial situation 
and ensuring that the company’s organization is designed so that the account-
ing, management of assets and the company’s financial affairs otherwise are 
controlled in a reassuring manner. The Managing Director shall manage the 
ongoing administration according to the Board of Directors’ guidelines and 
instructions and among other matters take measures that are necessary to 
fulfill the company’s accounting in accordance with law and handle the man-
agement of assets in a reassuring manner.

Auditor’s responsibility
Our objective concerning the audit of the administration, and thereby our 
opinion about discharge from liability, is to obtain audit evidence to assess 
with a reasonable degree of assurance whether any member of the Board of 
Directors or the Managing Director in any material respect:
 – has undertaken any action or been guilty of any omission which can give rise 

to liability to the company, or

 – in any other way has acted in contravention of the Companies Act, the 

Annual Accounts Act or the Articles of Association.

Our objective concerning the audit of the proposed appropriations of the 
company’s profit or loss, and thereby our opinion about this, is to assess with 
reasonable degree of assurance whether the proposal is in accordance with 
the Companies Act.

Reasonable assurance is a high level of assurance, but is not a guarantee 
that an audit conducted in accordance with generally accepted auditing stand-
ards in Sweden will always detect actions or omissions that can give rise to 
liability to the company, or that the proposed appropriations of the company’s 
profit or loss are not in accordance with the Companies Act. 

As part of an audit in accordance with generally accepted auditing stand-
ards in Sweden, we exercise professional judgment and maintain professional 
scepticism throughout the audit. The examination of the administration and 
the proposed appropriations of the company’s profit or loss is based primarily 
on the audit of the accounts. Additional audit procedures performed are based 
on our professional judgment with starting point in risk and materiality. This 
means that we focus the examination on such actions, areas and relationships 
that are material for the operations and where deviations and violations would 
have particular importance for the company’s situation. We examine and test 
decisions undertaken, support for decisions, actions taken and other circum-
stances that are relevant to our opinion concerning discharge from liability. 
As a basis for our opinion on the Board of Directors’ proposed appropriations 
of the company’s profit or loss we examined the Board of Directors’ reasoned 
statement and a selection of supporting evidence in order to be able to assess 
whether the proposal is in accordance with the Companies Act.

Deloitte AB, was appointed auditor of Telefonaktiebolaget L M Ericsson by 
the general meeting of the shareholders on March 31, 2020 and has been the 
company’s auditor since March 31, 2020

Stockholm March 3, 2021

Deloitte AB

Thomas Strömberg
Authorized Public Accountant

Financial report 2020112

Forward-looking statements

Forward-looking statements

This Annual Report includes forward-looking statements, including 
statements reflecting management’s current views relating to the 
growth of the market, future market conditions, future events, financial 
condition, and expected operational and financial performance, 
 including, in particular the following: 
 – Our goals, strategies, planning assumptions and operational 

or  financial performance expectations

 – Industry trends, future characteristics and development  

of the  markets in which we operate

 – Our future liquidity, capital resources, capital expenditures, 

cost  savings and profitability

 – The expected demand for our existing and new products and 
 services as well as plans to launch new products and services 
 including research and development expenditures

 – The ability to deliver on future plans and to realize potential 

for future growth

The words “believe”, “expect”, “foresee”, “anticipate”, “assume”, “intend”, 
“likely”, “projects”, “may”, “could”, “plan”, “estimate”, “forecast”, “will”, 
“should”, “would”, “predict”, “aim”, “ambition”, “seek”, “potential”, “target”, 
“might”, “continue”, or, in each case, their negative or variations, and 
similar words or expressions are used to identify forward-looking 
statements. Any statement that refers to expectations, projections or 
other characterizations of future events or circumstances, including any 
underlying assumptions, are forward-looking statements. 

We caution investors that these statements are subject to risks 
and uncertainties many of which are difficult to predict and generally 
beyond our control that could cause actual results to differ materially 
from those expressed in, or implied or projected by, the forward-looking 
information and statements. 

Important factors that could affect whether and to what extent 
any of our forward-looking statements materialize include but are not 
limited to the factors described in the section Risk Factors. 

 – The expected operational or financial performance of strategic 

These forward-looking statements also represent our estimates and 

 coop eration activities and joint ventures

 – The time until acquired entities and businesses will be integrated 

and accretive to income

 – Technology and industry trends including the regulatory and 

 standardization environment in which we operate, competition 
and our customer structure.

assumptions only as of the date that they were made. We expressly 
disclaim a duty to provide updates to these forward-looking statements, 
and the estimates and assumptions associated with them, after the 
date of this Annual Report, to reflect events or changes in circumstances 
or changes in expectations or the occurrence of anticipated events, 
whether as a result of new information, future events or otherwise, 
except as required by applicable law or stock exchange regulation.

Financial report 2020Five-year summary – Financial information

For definitions of certain financial terms used, see Alternative performance measures and Financial terminology. 

Five-year summary – Financial information

113

Five-year summary

Income statement and cash flow items, SEK million

Net sales 1)
Operating expenses 1)
Operating income (loss) 1)
Net income (loss) 1)
Cash flow from operating activities

Year-end position, SEK million
Total assets 1)
Property, plant and equipment
Stockholders’ equity 1)
Non-controlling interests

Per share indicators

Earnings (loss) per share, basic, SEK 1)
Earnings (loss) per share, diluted, SEK 1) 
Dividends per share, SEK 2)
Dividends per share, USD 2)
Number of shares outstanding (in millions)

end of period, basic

average, basic
average, diluted

Other information, SEK million 

Additions to property, plant and equipment
Depreciations and write-downs/impairments of property, plant  
and equipment

Acquisitions/capitalization/divestments of intangible assets
Amortizations and write-downs/impairments of intangible assets
Research and development expenses 1)

as percentage of net sales

Inventory turnover days

Alternative Performance Measures (APMs) 3)
Sales growth adjusted for comparable units and currency
Gross margin 1)
Gross margin excluding restructuring 1)
Operating margin 1)
Operating margin excluding restructuring 1)
EBITA margin
Restructuring charges, SEK million
Free cash flow, SEK million
Free cash flow before M&A, SEK million
Capital employed, SEK million 1)
Return on equity 1)
Return on capital employed 1)
Equity ratio 1)
Capital turnover 1)
Adjusted working capital, SEK million 1)
Gross cash, SEK million
Net cash, SEK million
Adjusted earnings (loss) per share, SEK

Statistical data, year-end
Number of employees
of which in Sweden

Export sales from Sweden, SEK million 1)

2020

Change

2019

2018

2017

2016

232,390
–66,280
27,808
17,623
28,933

271,530
13,383
86,674
–1,497

5.26
5.26
2.00
0.16

3,328

3,323
3,326

2%
–
163%
858%
71%

–2%
–3%
5%
–

685%
685%
33%
0%

0%

1%
0%

4,493

–12%

4,114

11,817
2,126
39,714
17.1%
78

5%
40.3%
40.6%
12.0%
12.5%
12.5%
1,306
12,663
22,261
161,990
20.7%
17.0%
31.4%
1.4
45,613
72,045
41,885
5.83

100,824
13,173
132,269

4%

–
–18%
2%
–
1%

–
–
–
–
–
–
64%
107%
192%
–2%
–
–
–
–
–7%
0%
21%
445%

1%
3%
9%

227,216
–64,215
10,564
1,840
16,873

276,383
13,850
82,559
–681

0.67
0.67
1.50
0.16

3,314

3,306
3,320

5,118

3,947

–13,692
2,593
38,815
17.1%
77

4%
37.3%
37.5%
4.6%
5.0%
5.1%
798
6,128
7,633
165,273
2.6%
6.7%
29.6%
1.4
48,821
72,192
34,496
1.07

99,417
12,730
120,822

210,838 
–66,848 
1,242 
–6,276 
9,342 

268,761 
12,849 
86,978 
792 

–1.98
–1.98
1.00
0.11

3,297 

3,291 
3,318 

205,378 
–70,563 
–34,743 
–32,433 
9,601 

259,882 
12,857 
96,935 
636 

–9.94
–9.94
1.00
0.12

3,284 

3,277 
3,317 

220,316
–60,501
5,187
1,012
14,010

284,150
16,734
134,582
675

0.26
0.25
1.00
0.11

3,269

3,263
3,303

3,975

3,877 

6,129

3,843 

2,315 
4,475
38,909 
18.5%
70

1%
32.3%
35.2%
0.6%
4.4%
1.4%
8,015 
2,968
 4,253
149,615 
–7.1%
0.8%
32.7%
1.4
52,508
68,996
35,871
0.27

95,359 
12,502 
109,969 

6,314 

1,759 
21,578 
37,887 
18.4%
66

–
23.3%
25.9%
–16.9%
–2.8%
–8.8%
8,501 
5,109
4,833
155,625 
–28.1%
–20.4%
37.5%
1.2
56,439
67,702
34,657
–3.24

100,735 
13,864 
87,463 

4,569

5,260
4,550
31,631
14.4%
71

–
29.6%
31.2%
2.4%
5.8%
3.6%
7,567
254
876
185,666
0.6%
2.8%
47.6%
1.2
82,327
57,877
31,191
2.39

111,464
15,303
105,552

1)  2017 and 2016 are restated due to implementation of IFRS 15 “Revenue from Contracts with Customers.”
2)  For 2020, as proposed by the Board of Directors.
3)  A reconciliation to the most directly reconcilable line items in the financial statements for 2020 and five comparison years is available on pages 115–119.

Financial report 2020114

Five-year summary – Non-financial information

Five-year summary – Non-financial information

For additional information, see Consolidated non-financial statements and notes (Sustainability and Corporate Responsibility Report, pages 28–31). 

Five-year summary

Employees

Employee headcount at year-end
Average number of employees
Employees who have left the Company
Employees who have joined the Company

Employee diversity by age at year-end (%)

Under 25 years old

25–35 years old
36–45 years old
46–55 years old

Over 55 years old

Female representation (%)

All employees
Line managers

Executive Team

Board of Directors

Compliance concerns, sensitive business and information security

Total number of reported compliance concerns
Total number of cases reviewed in the Sensitive business process
Total number of information security and privacy incidents reported

Occupational health and safety

Number of fatalities – Ericsson employees

Number of fatalities – Supply chain and public

Number of major incidents – Ericsson employees

Number of major incidents – Supply chain and public

Number of lost-time incidents - Ericsson employees

Number of lost-time incidents - Supply chain and public

Responsible management of suppliers
Tier one suppliers risk assessed (%) 3)
Audited suppliers compliant with the CoC, after follow-up (%) 4)

Energy consumption (facility energy usage) (GWh)

Electricity
  of which renewable
District heating
Other energy
Energy intensity (GWh/SEK Billion)

Waste and water

Waste generated at facilities (tonnes)
  of which recycled (%)
Product take-back (tonnes)
  of which recycled or re-used (%)
Total water consumption (Mm3)

Green House Gas Emissions (CO2e) (Ktonne)

Direct emissions – Scope 1
Indirect emissions – Scope 2 (Market based)
Other indirect emissions – Scope 3
  of which business travel
  of which product transport
  of which employee commuting
  of which use of sold products
Emissions intensity (Ktonnes/Net sales billion SEK)
  Scope 1
  Scope 2 (Market based)

2020

Change

2019

2018

2017

2016

100,824
98,589
7,839
9,246

3

33
34
22

8

25
21

20

23

933
828
2,533

0

7

66

36

90

53

99

89

572
390
23
33
2.7

6,916
49
10,204
95
1.5

40
74
34,159
17
112
30
34,000

0.17
0.32

1%
4%
–29%
–39%

0%

–6%
6%
0%

0%

0%
5%

0%

0%

73%
27%
–34%

–

–36%

–46%

–37%

–50%

–39%

1%

7%

–3%
17%
–12%
–34%
–7%

–37%
11%
21%
2%
0%

–18%
–40%
3%
–85%
–19%
–50%
3%

–21%
–42%

99,417
94,503
11,078
15,136

95,359
97,843
16,630
11,254

100,735
107,369
21,791
11,062

111,464
114,302
18,998
15,048

3

35
32
22

8

25
20

20

231)

3

36
32
22

7

23
20

27

23

4

37
32
21

7

25
20
361)

431)

4

38
31
20

6

23
20

35

461)

538
651
3,840

445
587
3,312

412
846
3,235

145
604
2,525

0

11

122

57

180

87

98

83

588
333
26
50
2.9

11,013
44
8,403
93
1.5

49
124
33,313
114
139
60
33,000

0.22
0.55

0

14
831)

33

143

61

47

86

634
335
33
49
3.4

10,217
34
8,380
93
1.6

54
134
32,386
110
215
61
32,000

0.26
0.64

0

23
2)

 2)
2)

2)

–

80

704
357
33
45
3.8

11,755
38
12,252
94
1.8

73
156
34,321
123
129
69
34,000

0.36
0.76

0

17
2)

2)

2)

2)

–

94

788
351
34
60
4.0

13,665
37
14,009
93
2.7

75
185
34,373
154
146
73
34,000

0.34
0.84

1) Nominal discrepancies with previous reporting.
2) Due to limitations in data availability, reporting on major incidents and lost-time incident broken down on employees and supply chain/public for 2017 and 2016 is not possible.
3) Risk assessment process described in the Sustainability and Corporate Responsibility report 2020, page 16. The process was formalized in 2018 wherefore comparative figures before that year are not available.
4) CoC: Ericsson Code of Conduct for Business Partners.

Financial report 2020Alternative performance measures

Alternative performance measures

115

In this section, the Company presents its Alternative Performance 
Measures (APMs), which are not recognized measures of financial 
performance under IFRS. This section includes a reconciliation of the 
APM’s to the most directly reconcilable line items in the financial state-
ments. The presentation of APMs has limitations as analytical tools 
and should not be considered in  isolation or as a substitute for related 
financial measures  prepared in accordance with IFRS.

APMs are presented to enhance an investor’s evaluation of ongoing 

operating results, to aid in forecasting future periods and to facilitate 
meaningful comparison of results between periods. 

Management uses these APMs to, among other things, evaluate 
ongoing operations in  relation to historical results, for internal planning 

and forecasting purposes and in the calculation of  certain performance-
based compensation. APM’s should not be viewed as substitutes for 
income statement or cash flow items computed in accordance with IFRS.
The APMs presented in this report may differ from similarly titled 

measures used by other companies.

The Company decided to include Gross margin and Operating Mar-
gin excluding restructuring charges since the financial performance is 
sometimes explained excluding restructuring charges. 

Cash conversion has been removed as an APM since it is no longer 

used by the Company. The Company is instead using Free cash flow 
before M&A to reflect the cash flows generated by the Company. 

Adjusted earnings (loss) per share 1)

SEK

Earnings (loss) per share, diluted
Restructuring charges
Amortizations and write-downs of acquired  intangibles
Adjusted earnings (loss) per share

2020

5.26
0.30
0.27
5.83

2019

0.67
0.18
0.22
1.07

2018

–1.98
1.88
0.37
0.27

2017

–9.94
1.93
4.77
–3.24

2016

0.25
1.59
0.55
2.39

1) 2017 and 2016 are restated due to implementation of IFRS 15 “Revenue from Contracts with Customers.” 

Definition
Adjusted earnings (loss) per shahre (EPS), diluted, 
excluding amortizations and write-downs of acquired 
intangible assets and excluding restructuring charges.

Reason to use
Restructuring charges vary between years. This measurement gives an indication of the performance without 
restructuring and without the impact of amortizations and write-down of acquired intangible assets from 
acquired companies.

Adjusted working capital 1)

SEK million

Current assets
Current non-interest-bearing provisions and liabilities

Provisions, current
Contract liabilities
Trade payables
Other current liabilities
Adjusted working capital

2020

149,795

–7,580
–26,440
–31,988
–38,174
45,613

2019

153,914

–8,244
–29,041
–30,403
–37,405
48,821

2018

161,167

–10,537
–29,348
–29,883
–38,891
52,508

2017

153,423

–6,283
–29,076
–26,320
–35,305
56,439

2016

175,097

–5,374
–24,930
–25,844
–36,622
82,327

1) 2017 and 2016 are restated due to implementation of IFRS 15 “Revenue from Contracts with Customers.”

Definition
Current assets less current non-interest-bearing provisions 
and liabilities (which include: current provisions, contract 
liabilities, trade payables and other current liabilities).

Reason to use
Due to the need to optimize cash generation to  create value for Ericsson’s shareholders, management focuses on 
working capital and reducing lead times between orders booked and cash received. 

Financial report 2020116

Alternative performance measures

Capital employed 1)

SEK million

Total assets
Non-interest-bearing provisions and liabilities

Provisions, non-current
Deferred tax liabilities
Other non-current liabilites
Provisions, current
Contract liabilities
Trade payables
Other current liabilities

Capital employed

2020

271,530

2,886
1,089
1,383
7,580
26,440
31,988
38,174
161,990

2019

276,383

2,679
1,224
2,114
8,244
29,041
30,403
37,405
165,273

2018

268,761

5,471
670
4,346
10,537
29,348
29,883
38,891
149,615

2017

259,882

3,596
901
2,776
6,283
29,076
26,320
35,305
155,625

2016

284,150

946
2,147
2,621
5,374
24,930
25,844
36,622
185,666

1) 2017 and 2016 are restated due to implementation of IFRS 15 “Revenue from Contracts with Customers.” 

Definition
Total assets less non-interest-bearing provisions  
and  liabilities.

Reason to use
Capital employed represents the value of the balance sheet assets that contributes to revenue and profit generation. 
It is also used in the calculation of return on capital employed.

Capital turnover 1)

SEK million

Net sales

Average capital employed

Capital employed at beginning of period
Captial employed at end of period
Average capital employed

Capital turnover (times)

2020

232,390

165,273
161,990
163,632
1.4

2019

227,216

149,615
165,273
157,444
1.4

2018

210,838

155,625
149,615
152,620
1.4

2017

205,378

185,666
155,625
170,646
1.2

2016

220,316

190,797
185,666
188,232
1.2

1) 2017 and 2016 are restated due to implementation of IFRS 15 “Revenue from Contracts with Customers.” 

Definition
Net sales divided by average capital employed.

Reason to use
Capital turnover indicates how effectively investment capital is used to generate revenues.

EBITA margin 1)

SEK million

Net income (loss)
Income tax
Financial income and expenses, net
Amortizations and write-downs of acquired  intangibles
EBITA
Net sales
EBITA margin (%)

2020

17,623
9,589
596
1,220
29,028
232,390
12.5%

2019

1,840
6,922
1,802
1,038
11,602
227,216
5.1%

2018

–6,276
4,813
2,705
1,662
2,904
210,838
1.4%

2017

–32,433
–3,525
1,215
16,652
–18,091
205,378
–8.8%

2016

1,012
1,882
2,293
2,650
7,837
220,316
3.6%

1) 2017 and 2016 are restated due to implementation of IFRS 15 “Revenue from Contracts with Customers.” 

Definition
Earnings (loss) before interest, taxes, amortizations and write- 
downs of acquired intangibles, as a percentage of net sales.

Reason to use
Amortizations and write-downs of intangible assets are normally non-cash items in the annual income statement, 
EBITA margin % gives an indication of the financial performance without the impact from acquired companies.

Equity ratio 1)

SEK million

Total equity
Total assets
Equity ratio (%)

2020

85,177
271,530
31.4%

2019

81,878
276,383
29.6%

2018

87,770
268,761
32.7%

2017

97,571
259,882
37.5%

2016

135,257
284,150
47.6%

1) 2017 and 2016 are restated due to implementation of IFRS 15 “Revenue from Contracts with Customers.”

Definition
Equity expressed as a percentage of total assets.

Reason to use
An equity ratio above 40% is one of the company’s capital  targets. This supports financial flexibility and independence 
to operate and manage variations in working capital needs as well as to  capitalize on business opportunities.

Financial report 2020Alternative performance measures

117

Free cash flow and Free cash flow before M&A

SEK million

Cash flow from operating activities
Net capital expenditures and other investments (excluding M&A)

Investments in property, plant and equipment
Sales of property, plant and equipment
Product development
Other investing activities
Repayment of lease liabilities

Free cash flow before M&A

Acquisitions of subsidiaries and other operations
Divestments of subsidiaries and other operations

Free cash flow

Definition
Free cash flow: Cash flow from operating activities less net 
capital expenditures, other investments and repayment of 
lease liabilities.
Free cash flow before M&A: Cash flow from operating 
activities less net capital expenditures, other investments 
(excluding M&A) and repayment of lease liabilities.

Gross cash

SEK million

Cash and cash equivalents
Interest-bearing securities, current
Interest-bearing securities, non-current
Gross cash

2020

28,933

–4,493
254
–817
801
–2,417
22,261
–9,657
59
12,663

2019

16,873

–5,118
744
–1,545
–331
–2,990
7,633
–1,753
248
6,128

2018

9,342

–3,975
334
–925
–523
–
4,253
–1,618
333
2,968

2017

9,601

–3,877
1,016
–1,444
–463
–
4,833
–289
565
5,109

2016

14,010

–6,129
482
–4,483
–3,004
–
876
–984
362
254

Reason to use
Free cash flow represents the cash that the Company generates after capital expenditures, other investments, 
repayment of lease liabilities and acquisitions/divestments of subsidiaries. The Company believes that free cash flow 
is a good way of reflecting the cash flows generated by the company that can be used to expand the business, pay 
dividends and reduce debt. 
Free cash flow before M&A represents the cash that the Company generates after capital expenditures, other 
investments and repayment of lease liabilities. The Company believes that free cash flow before M&A is a good way 
of reflecting the cash flows generated by the Company that can be used to expand the business, invest in subsidiaries, 
pay dividends and reduce debt.

2020

43,612
6,820
21,613
72,045

2019

45,079
6,759
20,354
72,192

2018

38,389
6,625
23,982
68,996

2017

35,884
6,713
25,105
67,702

2016

36,966
13,325
7,586
57,877

Definition
Cash and cash equivalents plus interest-bearing securities 
(current and non-current).

Reason to use
Gross cash is showing total available cash and  interest-bearing securities and is a parameter for calculating  
the net cash position.

Gross margin and Gross margin excluding restructuring 1)

SEK million

Gross income
Net sales
Gross margin (%)
Restructuring charges included in cost of sales
Gross income excluding restructuring charges
Gross margin excluding restructuring charges (%)

1) 2017 and 2016 are restated due to implementation of IFRS 15 “Revenue from Contracts with Customers.”

2020

93,724
232,390
40.3%
725
94,449
40.6%

2019

84,824
227,216
37.3%
337
85,161
37.5%

2018

68,200
210,838
32.3%
5,938
74,138
35.2%

2017

47,927
205,378
23.3%
5,242
53,169
25.9%

2016

65,254
220,316
29.6%
3,475
68,729
31.2%

Definition
Reported gross income as a percentage of net sales.
Reported gross income excluding restructuring charges as 
a percentage of net sales.

Reason to use
Gross margin shows the difference between net sales and cost of sales, in percentage of net sales. Gross margin is 
impacted by several factors such as business mix, service share, price development and cost reductions. Gross margin 
is an important internal measure and this number is also provided in the income statement as the Company believes 
that it provides users of the financial statements with a  better understanding of the Group’s business  development. 
The Company’s view is that gross margin excluding restructuring charges gives a fair view of the profitability of the 
ongoing business.

Financial report 2020118

Alternative performance measures

Net cash

SEK million

Cash and cash equivalents
+ Interest-bearing securities, current
+ Interest-bearing securities, non-current
– Borrowings, current
– Borrowings, non-current
Net cash

2020

43,612
6,820
21,613
7,942
22,218
41,885

2019

45,079
6,759
20,354
9,439
28,257
34,496

2018

38,389
6,625
23,982
2,255
30,870
35,871

2017

35,884
6,713
25,105
2,545
30,500
34,657

2016

36,966
13,325
7,586
8,033
18,653
31,191

Definition
Cash and cash equivalents plus interest-bearing securities 
(current and non-current) less borrowings (current and non-
current). 

Reason to use
A positive net cash position that is larger than the pension liability is one of the company’s capital targets.  
This creates financial flexibility and independence to operate and manage variations in working capital needs.

Operating expenses, excluding restructuring charges

SEK million

Operating expenses
Restructuring charges included in R&D expenses
Restructuring charges included in selling and administrative expenses
Operating expenses, excluding restructuring charges

2020

–66,280
411
170
–65,699

2019

–64,215
344
117
–63,754

2018

–66,848
1,293
784
–64,771

2017

–70,563
2,307
952
–67,304

2016

–60,501
2,739
1,353
–56,409

Definition
Reported operating expenses, excluding restructuring 
charges.

Reason to use
Restructuring charges vary between years and in order to analyse trends in reported expenses overtime,  
restructuring charges are excluded. 

Operating margin and Operating margin excluding restructuring 1)

SEK million

Operating income (loss)
Net sales
Operating margin (%)
Restructuring charges
Operating income (loss) excluding restructuring charges
Operating margin excluding restructuring charges (%)

1) 2017 and 2016 are restated due to implementation of IFRS 15 “Revenue from Contracts with Customers.”

2020

27,808
232,390
12.0%
1,306
29,114
12.5%

2019

10,564
227,216
4.6%
798
11,362
5.0%

2018

1,242
210,838
0.6%
8,015
9,257
4.4%

2017

–34,743
205,378
–16.9%
8,501
–26,242
–2.8%

2016

5,187
220,316
2.4%
7,567
12,754
5.8%

Definition
Reported operating income (loss) as a percentage of 
net sales.
Reported operating income (loss) excluding restructuring 
charges as a percentage of net sales.

Reason to use
Operating margin shows the operating income in per centage of net sales. Operating margin is a key internal measure 
as the Company believes that it provides users of the financial statements with a better understanding of the Group’s 
financial performance both short and long term. The Company’s view is that operating margin excluding restructuring 
charges gives a fair view of the profitability of the ongoing business.

Financial report 2020Alternative performance measures

119

Return on capital employed 1)

SEK million

Operating income (loss)
Average capital empolyed

Capital employed at beginning of period
Capital employed at end of period
Average capital empolyed
Return on capital employed (%)

2020

27,808

165,273
161,990
163,632
17.0%

2019

10,564

149,615
165,273
157,444
6.7%

2018

1,242

155,625
149,615
152,620
0.8%

2017

–34,743

185,667
155,625
170,646
–20.4%

2016

5,187

190,797
185,666
188,232
2.8%

1) 2017 and 2016 are restated due to implementation of IFRS 15 “Revenue from Contracts with Customers.”

Definition
The total of operating income (loss) as a percentage of 
average capital employed.

Reason to use
Return on capital employed is a measure of the profitability after taking into account the amount of capital used. A higher 
return on capital employed indicates a more efficient use of capital.

Return on equity 1)

SEK million

Net income (loss) attributable to owners  
of the Parent Company
Average stockholders’ equity

Stockholders’ equity, beginning of period 2)
Stockholders’ equity, end of period
Average stockholders’ equity

Return on equity (%)

2020

2019

2018

2017

17,483

2,223

–6,530

–32,576

82,559
86,674
84,617
20.7%

86,729
82,559
84,644
2.6%

95,952
86,978
91,465
–7.1%

134,582
96,935
115,759
–28.1%

2016

833

142,172
134,582
138,377
0.6%

1) 2017 and 2016 are restated due to implementation of IFRS 15 “Revenue from Contracts with Customers.” 
2) For 2019, adjusted opening balance due to implementation of IFRS 16 “Leases,” for 2018, adjusted opening balance due to implementation of IFRS 9 “Financial instruments” and for 2016, adjusted opening bal-

ance due to implementation of IFRS 15 “Revenue from Contracts with Customers.”

Definition
Net income (loss) attributable to owners of the  Parent 
Company as a percentage of average  stockholders’ equity. 

Reason to use
Return on equity is a measure of the profitability in relation to the book value of shareholder equity. Return on equity is 
a measure of how investments are used to generate earnings growth.

Sales growth adjusted for comparable units and currency

SEK million

Net sales

Acquired/divested business
Net FX impact

Comparable net sales, excluding FX impact
Comparable net sales adjusted for acquired/divested business 1)
Sales growth adjusted for comparable units and currency (%)

2020

232,390
–1,362
7,796
238,824
227,132
5%

2019

227,216
–96
–10,675
216,445
208,130
4%

2018

210,838
–
–4,232
206,606
–
1%

1) Adjusted for divestment of MediaKind in 2019, acquisition of Kathrein in 2019 and acquisition of Cradlepoint in 2020.

Definition
Sales growth adjusted for the impact of acquisitions and 
divestments as well as the effects of foreign  currency 
fluctuations. Also named as organic growth.

Reason to use
Ericsson’s presentation currency is SEK while the total revenues are mainly in other currencies. Reported sales growth 
is dependent on fluctuations in SEK versus other currencies and in addition acquired or divested business can have an 
impact on reported net sales. Sales growth adjusted for comparable units and currency shows the underlying sales 
development without these parameters.

Financial report 2020120

The Ericsson share

The Ericsson share

Share trading

The Telefonaktiebolaget LM Ericsson (the Parent Company) Class A and Class B shares 
(Ericsson shares) are listed on Nasdaq Stockholm. In the United States, the Class B shares 
are listed on NASDAQ New York in the form of American Depositary Shares (ADS) evidenced 
by American Depositary Receipts (ADR) under the symbol ERIC. Each ADS represents one 
Class B share. 

In 2020, approximately 2.3 (1.9) billion Class B shares were traded on Nasdaq Stockholm 
and approximately 2.2 (1.5) billion ADS were traded in the United States (incl. NASDAQ New 
York). A total of 4.5 (3.5) billion Ericsson Class B shares were thus traded on the exchanges in 
Stockholm and in the United States. According to Nasdaq, trading volume in Ericsson shares 
increased by approximately 20 percent on Nasdaq Stockholm and increased by approxi-
mately 44 percent in the United States when 
compared to 2019. 

Share trading on different  
market places (class B shares)

Shares traded, millions

8,000

7,000

6,000

5,000

4,000

3,000

2,000

1,000

0

2016

2017

2018

2019

2020

   Cboe APA/BXE/CXE
  Stockholm
  London 

  Turquoise
   BOAT
  Other

With the implementation of the Mifid directive 
in the EU, share trading became heavily fragmen-
ted across a large number of venues and trading 
categories. Trading on MTFs (multilateral trading 
facilities) and other venues gained market shares 
from stock exchanges such as Nasdaq Stockholm. 
In the last few years however, following a series 
of merger and acquisitions among trading venues, 
trading has become more concentrated. 

According to Nasdaq, trading in Stockholm 
represented 52 percent of total trading in 2020. 
Total trading in Ericsson B shares on all venues 
combined has decreased over the past five years 
from 7.9 billion shares in 2016 to 6.5 billion shares 
in 2020. Over the same period, trading of Ericsson 
ADS in the US has increased from 1.3 billion 
shares in 2016 to 2.2 billion shares.

The Ericsson share

Share/ADS listings

Nasdaq Stockholm
NASDAQ New York

Share data

Total number of shares in issue
of which Class A shares,  
each carrying one vote 1)
of which Class B shares, each carrying  
one tenth of one vote 1)

Ericsson treasury shares, Class B
Quotient value
Market capitalization, December 31, 2020
ICB (Industry Classification Benchmark)

1) Both classes of shares have the same rights of participation  

in the net assets and earnings.

3,334,151,735

261,755,983

3,072,395,752
6,043,960
SEK 5.00
SEK 326 billion
9,500

Ticker codes

Nasdaq Stockholm
NASDAQ New York
Bloomberg Nasdaq Stockholm
Bloomberg Nasdaq
Reuters Nasdaq Stockholm
Reuters Nasdaq

ERIC A/ERIC B
ERIC
ERICA SS/ERICB SS
ERIC US
ERICa.ST/ERICb.ST
ERIC.O

Changes in number of shares and capital stock 2016–2020

2016
2017
2017
2018
2019
2020

December 31
May 10, new issue (Class C shares, later converted to Class B-shares) 1)
December 31
December 31
December 31
December 31

Number of shares

Share capital (SEK) 

3,331,151,735
3,000,000
3,334,151,735
3,334,151,735
3,334,151,735 
3,334,151,735

16,655,758,678
15,000,000
16,670,758,678
16,670,758,678
16,670,758,678
16,670,758,678

1) The AGM 2017 resolved to issue 3,000,000 Class C shares for the Long-Term Variable Compensation Program 2017. In accordance with an authorization from the AGM, in the second quarter 2017, the Board of 
Directors resolved to repurchase the new issued shares, which were subsequently converted into Class B shares. The quotient value of the repurchased shares was SEK 5, totaling MSEK 15, representing less than 
0.1% of capital stock, and the acquisition cost was approximately SEK 15.1 million. 

Share performance indicators 

Earnings (loss) per share, diluted (SEK) 1)

Adjusted earnings (loss) per share (SEK) 2)
Dividend per share (SEK) 3)
Total shareholder return (%)
P/E ratio

2020

5.26

5.83
2.00
22
19

2019

0.67

1.07
1.50
6
122

2018

–1.98

0.27
1.00
47
n/a

20174)

20164)

–9.94

–3.24
1.00
3
n/a

0.25

2.39
1.00
–32
101

1) Calculated on average number of shares outstanding, diluted.
2) EPS, diluted, excluding amortizations and write-downs of acquired intangible assets, and excluding restructuring charges, SEK.  

A reconcilation of Alternative performance measures is available on pages 115–119.

3) For 2020 as proposed by the Board of Directors.
4) 2017 and 2016 are restated due to implementation of IFRS 15 “Revenue from Contracts with Customers”.

For definitions of the financial terms used including a description of alternative performance measure, see Glossary and Financial Terminology.

Financial report 2020The Ericsson share

121

Share and ADS prices 

Share prices on Nasdaq Stockholm 

Principal trading market – Nasdaq Stockholm – share prices
The tables state the high and low share prices for the Class A and Class 
B shares as reported by Nasdaq Stockholm for the periods indicated. 
Trading on the exchange generally continues until 5:30 p.m. (CET) each 
business day. In addition to trading on the exchange, there is trading off 
the exchange and on alternative venues during trading hours and also 
after 5:30 p.m. (CET).

Nasdaq Stockholm publishes a daily Official Price List of Shares 
which includes the volume of recorded transactions in each listed stock, 
together with the prices of the highest and  lowest recorded trades of the 
day. The Official Price List of Shares reflects price and volume informa-
tion for trades completed by the members.

Host market – NASDAQ New York – ADS prices 
The tables state the high and low share prices quoted for the ADSs 
on NASDAQ New York for the periods indicated. The  NASDAQ New 
York quotations represent prices between dealers, not including retail 
markups, markdowns or commissions, and do not necessarily represent 
actual transactions.

(SEK)

Class A at last day of trading
Class A high  
(Oct 22, 2020)

Class A low  
(Mar 16, 2020) 
Class B at last day of trading
Class B high  
(Oct 22, 2020)
Class B low  
(Mar 16, 2020)

2020

105.40

2019

85.40

2018

77.40

2017

53.25

2016

53.00

119.00

96.80

85.20

64.80

80.80

64.10
99.98

74.70
81.56

49.05
77.92

44.17
53.85

45.20
53.50

110.15

96.74

85.66

64.95

83.60

59.54

74.02

49.04

43.75

43.19

Source: Nasdaq Stockholm

Share prices on NASDAQ New York

(USD)

ADS at last day of trading
ADS high (Nov 9, 2020)
ADS low (Mar 16, 2020)

2020

11.95
12.20
6.15

2019

8.78
10.46
7.58

2018

2017

8.88
9.45
6.00

6.68
7.47
5.52

2016

5.83
10.20
4.83

Source: NASDAQ New York

Share prices on Nasdaq Stockholm and NASDAQ New York

Period

Annual high and low
2016
2017
2018
2019
2020

Quarterly high and low 
2019 First Quarter
2019 Second Quarter
2019 Third Quarter
2019 Fourth Quarter
2020 First Quarter
2020 Second Quarter
2020 Third Quarter
2020 Fourth Quarter

Monthly high and low

August 2020
September 2020
October 2020
November 2020
December 2020

January 2021

1) One ADS = 1 Class B share.  

Nasdaq Stockholm

SEK per Class A share

SEK per Class B share

NASDAQ New York
USD per ADS 1)

High

Low

High

Low

High

Low

80.80
64.80
85.20
96.80
119.00

92.50
96.80
92.60
90.30
96.10
100.60
114.80
119.00

114.20
111.80
119.00
116.80
116.00

120.80

45.20
44.17
49.05
74.70
64.10

74.70
86.20
75.00
75.20
64.10
77.40
92.50
100.40

109.00
102.40
100.40
106.20
101.00

105.40

83.60
64.95
85.66
96.74
110.15

90.66
96.74
91.24
90.48
89.22
91.78
105.10
110.15

104.85
102.85
110.15
106.40
106.50

109.35

43.19
43.75
49.04
74.02
59.54

74.70
85.46
74.02
75.22
59.54
77.60
85.40
93.42

98.98
94.52
93.42
103.85
95.90

96.90

10.20
7.47
9.45
10.45
12.61

9.89
10.46
9.71
9.32
9.24
9.88
12.10
12.61

12.10
11.72
12.52
12.61
12.53

12.25

4.83
5.52
6.00
7.58
6.15

8.26
9.00
7.58
7.64
6.15
7.62
9.20
10.50

11.30
10.30
10.50
11.14
11.59

11.65

Source: Nasdaq Stockholm and NASDAQ New York.

Financial report 2020 
122

The Ericsson share

Shareholders

As of December 31, 2020, the Parent Company had 424,696 shareholders 
registered at Euroclear Sweden AB (the Central Securities Depository – CSD), 
of which 723 holders had a US address. According to information provided 
by the Company’s depositary bank, Deutsche Bank, there were 376,833,660 
ADSs outstanding as of December 31, 2020, and 3,214 registered holders of 
such ADSs. A significant number of Ericsson ADSs are held by banks, brokers 
and/or nominees for the accounts of their customers. As of January 11, 2021, 
the total number of bank, broker and/or nominee accounts holding Ericsson 
ADSs was 196,494.

According to information known at year-end 2020, approximately 87% of 
the Class A and Class B shares were owned by institutions, Swedish and inter-
national. The major shareholders do not have different voting rights than other 
shareholders holding the same classes of shares. As far as Ericsson knows, the 
Company is not directly or indirectly owned or controlled by another corpora-
tion, by any foreign government or by any other natural or legal person(s) 
separately or jointly. 

The table below shows the total number of shares in the Parent  Company 

owned by the Executive Team and Board members (including Deputy 
employee representatives) as a group as of December 31, 2020.

The Executive Team and Board members, ownership

Number of  
Class A shares

Number of  
Class B shares

Voting rights, 
 percent

The Executive Team and 
Board members as a group  
(30 persons)

1,508

2,681,602

0.08%

For individual holdings, see Corporate Governance Report.

Geographical ownership breakdown of share capital including  
retail shareholders and treasury shares
Percent of capital

  Sweden

  United States

  United Kingdom

  Norway

  France

2020

41.04%

26.14%

5.90%

3.90%

1.50%

2019

44.32%

25.83%

5.68%

4.71%

1.39%

  Other countries

21.52%

18.07%

Source: Nasdaq

Ownership breakdown by type of owner
Percentage of voting rights

  Swedish institutions

Of which:
– Investor AB
–  AB Industrivärden 1)
– Cevian Capital

  Foreign institutions

  Swedish retail investors

  Other

2020

59.81%

22.81%
19.26%
3.25%

27.63%

4.81%

7.75%

2019

60.56%

22.53%
19.26%
4.99%

26.18%

4.87%

8.39%

1)   Together with SHB Pensionsstiftelse and Pensionskassan  

SHB Försäkringsförening.

Source: Nasdaq

Number of shares 1)

Holding

1–500
501–1,000
1,001–5,000

5,001–10,000
10,001–15,000
15,001–20,000
20,001–
Total, December 31, 2020 2)

No. of  
shareholders

342,782
37,833
36,509

4,359
1,140
512
1,560

424,696

No. of  
shares A

1,447,251
976,213
2,721,398

1,038,488
416,133
314,204
254,842,293

261,755,983

No. of  
shares B

Percentage  
of share capital

Percentage  
of voting rights

Market value  
(MSEK)

42,781,322
27,688,871
76,310,840

30,090,956
13,638,818
8,807,105
2,872,693,759

3,072,395,752

1.33%
0.86%
2.37%

0.93%
0.42%
0.27%
93.80%

1.01%
0.66%
1.82%

0.71%
0.31%
0.21%
95.28%

100.00%

100.00%

4,330
2,806
7,738

3,048
1,376
893
307,350

327,578

1) Source: Euroclear.
2) Includes a nominee reporting discrepancy of 384,081 shares.

The following table shows share information as of December 31 2020 with respect to the 15 largest shareholders ranked by voting rights as well as their 
 percentage of voting rights as of December 31 2020, 2019 and 2018. 

Largest shareholders December 31, 2020 and percentage of voting rights December 31, 2020, 2019 and 2018

Identity of person or group 1)

Investor AB
AB Industrivärden
Svenska Handelsbankens Pensionsstiftelse
Cevian Capital
AMF Pensionsförsäkring AB
BlackRock Institutional Trust Company, N.A.
Swedbank Robur Fonder AB 2)
PRIMECAP Management Company
AFA Försäkring AB
The Vanguard Group, Inc.
Livförsäkringsbolaget Skandia, ömsesidigt
Norges Bank Investment Management (NBIM)
State Street Global Advisors (US)
Handelsbanken Asset Management
Fidelity Management & Research Company
Others

Total

Number of 
Class A shares

115,762,803
86,052,615
23,430,790
339,228
8,560,000
0

4,214
0
10,723,000
0
4,400,675
65
0
7,370
0
12,475,223

261,755,983

Of total Class 
 A shares  
percent

Number of 
Class B shares

Of total Class 
 B shares  
percent

Of total Class 
A+B shares 
percent

2020 
 Voting rights 
percent

2019 
 Voting rights 
percent

2018 
 Voting rights 
percent

44.23 
32.88 
8.95 
0.13 
3.27 
0.00 

140,341,961
1,000,000
0
181,408,885
59,798,213
133,523,967

131,582,663
0.00 
123,879,882
0.00 
5,862,596
4.10 
80,836,899
0.00 
22,386,363
1.68 
58,872,160
0.00 
54,921,908
0.00 
50,437,868
0.00 
0.00 
31,238,957
4.77 1,996,303,430

3,072,395,752

4.57 
0.03 
0.00 
5.90 
1.95 
4.35 

4.28 
4.03 
0.19 
2.63 
0.73 
1.92 
1.79 
1.64 
1.02 
64.98

100

7.68 
2.61 
0.70 
5.45 
2.05 
4.00 

3.95 
3.72 
0.50 
2.42 
0.80 
1.77 
1.65 
1.51 
0.94 
60.25

100

22.81 
15.14 
4.12 
3.25 
2.56 
2.35 

2.31 
2.18 
1.99 
1.42 
1.17 
1.03 
0.97 
0.89 
0.55 
37.28

100

22.53 
15.14 
4.12 
4.99 
2.71 
2.16 

2.33 
2.32 
2.06 
1.46 
1.18 
1.49 
1.03 
1.25 
1.17 
34.05

100

22.53 
15.14 
4.12 
5.38 
2.78 
2.11 

2.35 
2.34 
1.98 
1.58 
1.13 
1.22 
1.10 
1.13 
0.71 
34.41 

100

1) Source: Nasdaq 
2) In 2019 Annual report, Folksam’s holdings were included in Swedbank Robur Fonder AB’s holdings for 2019, which is why Swedbank Robur Fonder AB’s holdings were then stated as 3.07% of the voting rights 

and 5.24% of the number of shares for 2019.

Financial report 2020The Ericsson share

123

Earnings (loss) per share, diluted

5.83

5.26

2.39

0.25

1.07

0.67

0.27

–1.98

–3.24

SEK

6

4

2

0

-2

-4

-6

-8

-10

–9.94
2)

2017

2)

2016

2018

2019

2020

  Earnings (loss) per share, diluted
   Adjusted earnings (loss) per share 1)

1) EPS, diluted, excl. restructuring charges, 

amortizations and write-downs of acquired 
intangible assets, SEK. A reconciliation 
of Alternative performance measures is 
 available on pages 115–119. 

2) 2017 and 2016 are restated due to 

 implementation of IFRS 15 “Revenue 
from  Contracts with Customers”. 

Dividend per share

SEK

2.5

2.0

1.5

1.0

0.5

0.0

2.00

1.50

1.00

1.00

1.00

2016

2017

2018

2019

2020

1)

1) For 2020 as proposed by the Board of Directors.

Share trend

In 2020, Ericsson’s total market capitalization increased by 19.7% to SEK 326 billion, compared to an 
increase by 4.7% reaching SEK 272 billion in 2019. In 2020, the index, OMX Stockholm, on Nasdaq 
Stockholm increased by 5.8%, the Nasdaq composite index increased by 43.6 % and the S&P 500 
Index increased by 16.3%. 

Share turnover and price trend, Nasdaq Stockholm
Class A shares, SEK 

150

125

100

75

50

25

0

2016

2017

2018

2019

2020

Class B shares, SEK 

150

125

100

75

50

25

0

2016

2017

2018

2019

2020

  Volume traded, 000’s monthly 

  Ericsson share 

  Nasdaq Stockholm Index

Volumes reflect trading on Nasdaq Stockholm only.

Share turnover and price trend, NASDAQ New York
ADS, USD 

24

20

16

12

8

4

0

2016

2017

2018

2019

2020

  Volume traded, 000’s monthly 

  Ericsson ADS 

  S&P 500

000’s share traded
monthly

6,000

5,000

4,000

3,000

2,000

1,000

0

000’s share traded
monthly

600,000

500,000

400,000

300,000

200,000

100,000

0

000’s share traded
monthly

300,000

250,000

200,000

150,000

100,000

50,000

0

Financial report 2020 
 
 
 
 
124

Shareholder information

Shareholder information

Telefonaktiebolaget LM Ericsson’s Annual 
 General Meeting of shareholders 2021 will 
be held on Tuesday, March 30, 2021.

Due to the COVID-19 pandemic, the Board 

of Directors has decided that the Annual
General Meeting of shareholders 2021 will 
be conducted without the physical presence 
of shareholders, representatives and third 
parties and that the shareholders are able to 
exercise their voting rights only by post before 
the meeting. Information on the resolutions 
passed at the meeting will be disclosed on 
Tuesday, March 30, 2021, as soon as the 
outcome of the postal voting has been finally 
confirmed.

Registration and notice of attendance 
A person who wishes to participate in the 
Annual General Meeting by postal voting 
must: 
 – be listed as a shareholder in the presenta-
tion of the share register prepared by 
Euroclear Sweden AB concerning the 
circumstances on Monday, March 22, 
2021; and 

 – give notice of participation no later than 
Monday, March 29, 2021, by casting its 
postal vote in accordance with the instruc-
tions under the heading Postal voting 
below so that the postal voting form is 
received by Euroclear Sweden AB no later 
than that day.

Shares registered in the name of a nominee
In order to be entitled to participate in the 
meeting, a shareholder whose shares are 
registered in the name of a nominee must, in 
addition to giving notice of participation in 
the Annual General Meeting by submitting 
its postal vote, register its shares in its own 
name so that the shareholder is listed in 
the presentation of the share register as of 
Monday, March 22, 2021. Such registration 
may be temporary (so-called voting rights 
registration), and request for such voting rights 
registration shall be made to the nominee, 
in accordance with the nominee’s routines, 
at such a time in advance as decided by the 
nominee. Voting rights registrations that have 
been made by the nominee no later than 
Wednesday, March 24, 2021 will be taken 
into account in the presentation of the share 
register. 

Postal voting
The Board of Directors has decided that share-
holders should be able to exercise their voting 
rights only by postal voting in accordance with 
section 22 of the Act (2020:198) on temporary 
exceptions to facilitate the execution of 
general meetings in companies and other 
associations. 

A special form must be used for the postal 

vote. The form for postal voting is available 
on Ericsson’s website www.ericsson.com. 
Completed and signed forms for postal voting 
can be sent by mail to Telefonaktiebolaget LM 
Ericsson, General Meeting of shareholders, c/o 
Euroclear Sweden AB, Box 191, SE-101 23 
Stockholm, Sweden, or by e-mail to General-
MeetingService@euroclear.com. Completed 
forms must be received by Euroclear no later 
than Monday, March 29, 2021. Shareholders 
who are natural persons may also  cast their 
votes electronically through verification with 
BankID via the Euroclear Sweden AB’s web-
site https://anmalan.vpc.se/EuroclearProxy. 
Such electronic votes must be submitted no 
later than Monday, March 29, 2021.

The shareholders may not provide special 

instructions or conditions in the postal vote. 
If so, the entire postal vote is invalid. Further 
instructions and conditions may be found 
in the form for postal voting and at https://
anmalan.vpc.se/euroclearproxy.

Proxy
If the shareholder submits its postal vote by 
proxy, a written and dated power of attorney 
signed by the shareholder must be attached 
to the postal voting form. A power of attorney 
issued by a legal entity must be accompanied 
by a copy of the entity’s certificate of regis-
tration (should no such certificate exist; a 
corresponding document of authority must 
be submitted). Forms of power of attorney 
in Swedish and English are available on 
Ericsson’s website, www.ericsson.com. 

Shareholders’ right to receive information
The Board of Directors and the President and 
CEO shall, if any shareholder so requests and 
the Board of Directors believes that it can be 
done without material harm to the Company, 
provide information regarding circumstances 
that may affect the assessment of an item 
on the agenda and circumstances that can 

affect the assessment of the Company’s or 
its subsidiaries’ financial situation and the 
Company’s relation to other companies within 
the Group. 

A request for such information shall be 
made in writing to the Company no later than 
ten days prior to the Annual General Meeting, 
i.e. no later than Saturday, March 20, 2021, at 
the address Telefonaktiebolaget LM Ericsson, 
The Board of Directors Secretariat, SE-164 
83 Stockholm, Sweden or by e-mail to board-
secretariat@ericsson.com. The questions 
and responses will be made available on the 
Company’s website www.ericsson.com and 
at the Company’s headquarters, Torshamns-
gatan 21, SE-164 83 Stockholm, Sweden no 
later than Thursday, March 25, 2021. The 
information is also sent to the shareholders 
who requested it and stated their address.

Dividend
The Board of Directors will propose a dividend 
for 2020 of SEK 2.00 (1.50) per share to the 
Annual General Meeting. The dividend is 
proposed to be paid in two equal installments, 
SEK 1.00 per share with the record date 
April 1, 2021, and SEK 1.00 per share with 
the record date October 1, 2021.

Financial information from Ericsson
2020 Form 20-F for the US market
 – March 25, 2021

Interim reports 2021
 – Q1, April 21, 2021
 – Q2, July 16, 2021
 – Q3, October 22, 2021
 – Q4, January 27, 2022

Annual Report 2021
 – March, 2022

Financial report 2020Financial terminology

125

Financial terminology

Adjusted earnings (loss) per share
Earnings (loss) per share (EPS), diluted, excluding 
amortizations and write-down of acquired intangi-
ble assets and excluding restructuring charges.

EBITA margin
Earnings (loss) before interest, taxes, amortization 
and write-downs of acquired intangible assets as a 
percentage of net sales.

P/E ratio
The P/E ratio is calculated as the price of a Class B 
share at last day of trading divided by earnings per 
basic share.

Adjusted working capital
Current assets less current non-interest-bearing 
provisions and liabilities (which include  current 
provisions, contract liabilities, trade payables and 
other  current  liabilities).

CAPEX
Capital expenditures.

Capital employed
Total assets less non-interest-bearing provisions 
and liabilities (which includes non-current provi-
sions; deferred tax liabilities; contract liabilities; 
other non-current liabilities; current provisions; 
trade payables and other current liabilities). 

Capital turnover
Net sales divided by average capital employed.

Compound annual growth rate (CAGR)
The year-over-year growth rate over a specified 
period of time.

Days sales outstanding (DSO)
Trade receivables balance at quarter end divided 
by net sales in the quarter and multiplied by 
90 days. If the amount of trade receivables is 
larger than last quarter’s sales, the excess amount 
is divided by net sales in the previous quarter 
and multiplied by 90 days, and total DSO are 
the 90 days of the most  current quarter plus the 
additional days from the previous quarter.

Earnings (loss) per share (EPS)
Basic earnings (loss) per share: profit or loss 
attributable to stockholders of the Parent Com-
pany divided by the weighted average number of 
 ordinary shares outstanding during the period. 

Earnings (loss) per share diluted (EPS diluted)
Earnings (loss) per share, using the weighted aver-
age number of shares outstanding adjusted for the 
effects of dilutive potential ordinary shares

Equity ratio
Equity expressed as a percentage of total assets.

Free cash flow
Cash flow from operating activities less net capital 
expenditures, other investments and repayment 
of lease liabilities.

Free cash flow before M&A
Cash flow from operating activities less net capital 
expenditures, other investments and repayment 
of lease liabilities (before M&A).

Gross cash
Cash and cash equivalents plus interest-bearing 
securities (current and non-current).

Gross margin
Reported gross income as a percentage of net 
sales.

Inventory turnover days (ITO days)
365 divided by inventory turnover, calculated as 
total cost of sales divided by the average invento-
ries for the year (net of advances from customers).

Net cash
Cash and cash equivalents plus interest-bearing 
securities (current and non-current) less borrow-
ings (current and non-current).

OCI 
Other comprehensive income.

Operating margin
Reported operating income (loss) as a percentage  
of net sales.

OPEX
Operational expenses.

Payable days
The average balance of trade payables at the 
beginning and at the end of the year divided 
by cost of sales for the year, and multiplied by 
365 days.

Return on capital employed
The total of operating income (loss) as a percent-
age of average capital employed (based on the 
amounts at January 1 and December 31).

Return on equity
Net income (loss) attributable to owners of the 
Parent Company as a percentage of average 
stockholders’ equity (based on the amounts at 
January 1 and December 31).

Sales growth adjusted for comparable units  
and currency
Sales growth adjusted for the impact of acquisi-
tions and divestments as well as the effects of 
foreign currency fluctuations. Also named as 
organic growth.

SG&A
Selling, General & Adminstrative operating 
expenses. 

Total shareholder return (TSR)
The increase or decrease in Class B share price 
during the period, including dividend, expressed 
as a percentage of the share price at the start of 
the period.

Value at Risk (VaR)
A statistical method for calculating the maximum 
potential loss that may occur with a given confi-
dence level over a given time period.

Exchange rates

Exchange rates in consolidation

SEK/EUR

Average rate 1)
Closing rate

SEK/USD

Average rate 1)
Closing rate

January–December

2020

2019

10.46
10.06

9.14
8.19

10.56
10.43

9.41
9.32

1) Average for the year for disclosure purpose only.  

Period income and expenses for each income statement  
are translated at period average exchange rates. 

Financial report 2020126

Financial terminology

Glossary

2G
Second generation of mobile systems (the first 
digital generation). Includes GSM, TDMA, PDC 
and cdmaOne.

CO2e
The amount of a particular greenhouse gas, 
expressed as the amount of carbon dioxide that 
gives the same greenhouse effect.

LTE
Long-Term Evolution. 4G; the evolutionary step 
of mobile technology beyond 3G HSPA, allowing 
data rate above 100 Mbps.

3G
Third generation mobile systems. Includes 
WCDMA/HSPA, CDMA2000 and TD-SCDMA.

4G
Forth generation mobile systems, also known 
as LTE.

4K video streaming 
A horizontal display resolution of approximately 
4,000 pixels used in television and consumer 
media. 

5G
The fifth generation of mobile systems. An evolu-
tion of 4G/LTE.

BSS
Business Support Systems, the IT-systems that a 
service provider uses to run its business operations 
towards customers. Together with operations 
support systems (OSS), they are used to support 
various services for both business processes and 
the network end-to-end.

Cloud
When data and applications reside in accessible 
data centers. 

Core network 
The mobile network’s core part, which offers 
numerous services to the end users who are inter-
connected by the access network. Its key function 
is to direct voice calls and route data traffic.

COVID-19
The disease caused by the coronavirus  
(SARS-CoV-2).

COVID-19 pandemic
The global spread of the disease caused by the 
coronavirus (SARS-CoV-2).

ICT
Information and Communication  Technology.

IoT 
Internet of things, interconnection of computing 
things enabling them to send and receive data.

IP
Internet Protocol. Defines how information travels 
between network elements across the internet.

IPR
Intellectual Property Rights, or specifically patents.

Managed services
Management of operator networks and/or  hosting 
of their services.

Mobile broadband
Wireless high-speed internet access using 
the HSPA, LTE, CDMA2000EV-DO and 5G 
 technologies.

NFV 
Network Functions Virtualization. Software 
implementation of network functions that can 
be deployed in virtualized infrastructure, offering 
efficient orchestration, automation and scalability.

OSS 
Operations Support Systems, IT-systems used 
by service providers to manage their networks. 
They support management functions such as 
network inventory, service provisioning, network 
configuration and fault management. Together 
with Business Support Systems (BSS), they are 
used to support various services for both business 
processes and the network end-to-end. 

RAN 
Radio Access Network, consists of a large number 
radio base stations that handsets and devices can 
connect to.

The terms “Ericsson”, “the Company”, “the Group”, “us”, “we”, and “our” all refer to Telefonaktiebolaget LM Ericsson and its subsidiaries.

Financial report 2020Corporate  
Governance  
report

Part of  
Ericsson  
Annual Report  
2020

Annual Report 2020

Financial  
report

Corporate  
Governance  
report

Remuneration  
report

Sustainability  
and Corporate  
Responsibility  
report

ericsson.com

ii

Board of Directors’ report

Contents

Corporate Governance report 2020

Regulation and compliance

Governance structure 

General Meetings of shareholders 

Nomination Committee

Board of Directors 

Committees of the Board of Directors

Remuneration to Board members

Members of the Board of Directors

Management

Members of the Executive Team

Auditor

Internal control over financial reporting

Auditor’s report on the Corporate  
governance report

2

4

5

6

6

9

11

12

16

20

24

24

27

This Corporate governance report is rendered as a separate 
report added to the Annual Report in accordance with the Annual 
Accounts Act ((SFS 1995:1554) Chapter 6, Sections 6 and 8) and 
the Swedish Corporate Governance Code. 

The report has been reviewed by Ericsson’s auditor in accordance 
with the Annual Accounts Act. 

A report from the auditor is appended hereto.

Corporate Governance report 20201

Corporate Governance report 2020

Corporate governance describes how rights and responsibilities are 
distributed among corporate bodies according to applicable laws, 
rules and internal processes. Corporate governance also defines 
the decision-making systems and structures through which owners 
directly or indirectly control a company.

“One of the top priorities for the Board is to oversee the 
Company’s continued strengthening of its Ethics and 
Compliance program to ensure that the Company lives 
up to high standards, with our Code of Business Ethics 
providing an important framework. 

The Board views the Company’s ongoing initiatives 
to continuously foster a ‘speak-up’ culture as critical to 
succeeding with this work and supports the Company’s 
ongoing cultural transformation program, Ericsson on 
the Move, aimed at fostering a culture based on integrity 
and fact-based decision making.”

Ronnie Leten
Chair of the Board

Corporate Governance report 2020 
2

Corporate governance report

Ericsson’s core values

Regulation and compliance

Professionalism

              Respect

Perseverance

Our core values are the foundation of 
our culture. They guide us in our daily 
work, in how we relate to each other 
and the world around us and in the way 
we do business.

The Code of Business Ethics and the 
Code of Conduct for Business Partners 
can be found on Ericsson’s website.

Ericsson on the Move
Ericsson on the Move is a cross- 
organizational journey that involves all 
employees and aims at strengthening 
our culture in five focus areas:
 – Cooperation and collaboration,
 – Fact-based and courageous 

 decisions,

 – Executing speedily,
 – Empathy and humanness, and
 – A speak-up environment;

enabling us to write our next chapter 
of our Ericsson story together. 

Strengthening our behaviors in these 
focus areas will support our company 
transformation in which change is a 
constant state, enable the role model-
ling of our ethical and responsible 
 business practices, bring our  People 
Story to life and create a thriving 
 environment for our employees to 
take  Ericsson into the future. The 
behaviors are closely connected to 
 Ericsson’s core values, which describe 
the moral prin ciples that guide us 
in how we demonstrate these five 
focus areas.

External rules 
As a Swedish public limited liability company 
with securities quoted on Nasdaq Stockholm 
as well as on NASDAQ New York, Ericsson 
is subject to a variety of rules that affect its 
governance. Some relevant external rules 
applicable to Ericsson’s governance include:
 – The Swedish Companies Act
 – Applicable EU regulations
 – Nordic Main Market Rulebook for Issuers of 

Shares, Nasdaq Nordic

 – The Swedish Corporate Governance Code 

(the “Code”)

 – NASDAQ Stock Market Rules, including 

applicable NASDAQ New York corporate 
governance requirements (subject to 
certain exemptions principally reflecting 
mandatory Swedish legal requirements)

 – Applicable requirements of the US 

Securities and Exchange Commission (SEC).

Internal rules 
In addition, to ensure compliance with legal 
and regulatory requirements and the high 
standards that Ericsson has set, Ericsson has 
adopted internal rules that include:
 – A Code of Business Ethics
 – Group Steering Documents, including 

Group policies and directives, instructions 
and business processes for approval, 
 control and risk management

 – A Code of Conduct for Business Partners.

The articles of association and the work pro-
cedure for the Board of Directors also include 
internal corporate governance rules. 

Sustainability and corporate responsibility 
governance 
Ericsson’s approach to sustainability and 
corporate responsibility is an integral part 
of the Company’s strategy and culture and 
is embedded across its operations to drive 
business transformation and create value 
for stakeholders.

Ericsson’s approach to sustainability and 
corporate responsibility is integrated into the 
business operations and its environmental, 
social and economic performance is regularly 
measured, assessed and externally assured. 
A dedicated Sustainability & Corporate 
Responsibility unit belonging to Group 
Function Marketing and Corporate Relations 
is accountable for developing and implement-
ing strategies, policies, directives, targets, 
processes and tools related to sustainability 
and corporate responsibility.

The Board of Directors oversee the 
Company’s sustainability and corporate 
responsibility strategy and risk and perfor-
mance is reported annually to the Board, or 
more often as needed. 

Ericsson has prepared a separate 

Sustainability Report in accordance with the 
Swedish Annual Accounts Act, named the 
Sustainability and Corporate Responsibility 
Report 2020. 

Compliance with regulations 

Compliance with the  Swedish  
Corporate  Governance Code
The Code is based on the principle of “comply 
or explain” and is published on the website 
of the Swedish Corporate Governance Board, 
which administers the Code:  
www.corporategovernanceboard.se.  
Ericsson does not report any deviations from 
the rules of the Code in 2020. 

Compliance with applic able  
stock exchange rules
There has been no infringement by Ericsson 
of  applicable stock exchange rules and 
no breach of good practice on the securi-
ties market reported by the  disciplinary 
 committee of  Nasdaq Stockholm or the 
Swedish Securities Council in 2020.

Corporate Governance report 2020FCPA Compliance Monitor
In 2019, Ericsson announced the resolution 
of investigations by the US Department 
of Justice (DOJ) and the Securities and 
Exchange Commission (SEC) regarding the 
Company’s compliance with the US Foreign 
Corrupt Practices Act (FCPA). As part of the 
settlement, Ericsson has agreed to engage an 
independent compliance monitor for a period 
of three years while the Company continues 
to undertake significant reforms to strengthen 
its Ethics & Compliance program. In 2020, the 
three-year period for the monitorship com-
menced by the appointment of Dr. Andreas 
Pohlmann of the firm Pohlmann & Company 
– Compliance and Governance Advisory LLP 
as Ericsson’s monitor. The monitor’s main 
responsibilities include reviewing Ericsson’s 
compliance with the terms of the settlement 
and evaluating the Company’s progress in 
implementing and operating its enhanced 
compliance program and accompanying 
controls as well as providing recommenda-
tions for improvements.

Corporate governance report

3

Code of Business Ethics
Ericsson’s Code of Business Ethics sum-
marizes fundamental policies and directives 
and contains rules to ensure that the business 
is conducted with a strong sense of integrity. 
It reflects the Company’s commitment to 
all internationally recognized human rights, 
including those outlined in the International 
Bill of Human Rights, the International Labor 
Organization´s Declaration on Fundamental 
Principles and Rights at Work as well as the 
United Nations Guiding Principles on Business 
and Human Rights. 

The Code of Business Ethics is applicable to 

all individuals performing work for Ericsson 
(including the Board of Directors and the 
President and CEO) and has been translated 
into several languages to ensure that it is 
understood by Ericsson’s workforce. Everyone 
working for the Company has an individual 
responsibility to ensure that business practices 
adhere to the Code of Business Ethics. 

The Company reviews and updates the 
Code of Business Ethics’ content on a regular 
basis and periodically runs an acknowledg-
ment process to ensure that everyone per-
forming work for Ericsson has read and under-
stood it. Upon recruitment, new employees are 
asked to acknowledge the code.

The Code of Business  
Ethics and the Code of  
Conduct for Business  
Partners can be found  
on Ericsson’s  website.

Corporate Governance report 20204

Corporate governance report

Shareholders

Ownership percentage (voting rights)

   Swedish institutions:  
Of which: 
–  Investor AB:  
–  AB Industrivärden:  
(together with SHB Pensions - 
stiftelse and Pensionskassan 
SHB Försäkringsförening) 
–  Cevian Capital:  

  Foreign institutions: 
   Swedish retail investors: 
   Others: 

Source: Nasdaq

59.81% 

22.81% 
19.26% 

3.25%

27.63%
4.81%
7.75%

Governance structure 
Shareholders may exercise their decision-
making rights in Telefonaktiebolaget LM 
Ericsson (the “Parent Company”) at General 
Meetings of shareholders.

A Nomination Committee is appointed 
each year by the major shareholders in accord-
ance with the Instruction for the Nomination 
Committee adopted by the Annual General 
Meeting of shareholders. The tasks of the 
Nomination Committee include the proposal 
of Board members and external auditor for 
election by the Annual General Meeting of 
shareholders and proposal of Board member 
and auditor remuneration.

In addition to the Board members elected 

by shareholders, the Board of Directors con-
sists of employee representatives and their 
deputies who the unions have the right to 
appoint under Swedish law. The Board of 
Directors is ultimately responsible for the 
strategy and the organization of Ericsson and 
the management of its operations. 

The President and CEO, appointed by the 
Board of Directors, is responsible for handling 
the day-to-day management of Ericsson in 
accordance with guidelines issued by the 
Board. The President and CEO is supported by 
the Executive Team.

The external auditor of Ericsson is elected 

by the shareholders at the General Meeting 
of shareholders.

Ownership structure
As of December 31, 2020, the Parent 
Company had 424,696 registered share-
holders, of which 412,285 were resident or 
located in Sweden (according to the share 
register kept by Euroclear Sweden AB). 
Swedish institutions held approximately 
59.81% of the votes. The largest sharehold-
ers as of December 31, 2020 were Investor 
AB with approximately 22.81% of the votes 

(7.68% of the shares) and AB Industrivärden 
(together with Svenska Handelsbankens 
Pensionsstiftelse and  Pensionskassan SHB 
Försäkringsförening), with approximately 
19.26% of the votes (3.31% of the shares) and 
Cevian Capital with 3.25% of the votes (5.45% 
of the shares). 

During 2020, Cevian Capital’s holding in 

the Company has reduced to 3.25% of the 
votes (5.45% of the shares) from the previous 
4.99% of the votes (8.43% of the shares) by 
the end of 2019.

A significant number of the shares held by 
foreign investors are nominee-registered, i.e. 
held of record by banks, brokers and/or nomi-
nees. This means that the actual shareholder 
is not displayed in the share register or 
included in the shareholding statistics. 

More information on Ericsson’s sharehold-
ers can be found in the chapter “The Ericsson 
share” in the Financial Report.

Shares and voting rights
The share capital of the Parent Company 
consists of two classes of shares listed on 
Nasdaq Stockholm: A and B shares. Each 
Class A share carries one vote and each Class 
B share carries one tenth of one vote. Class 
A and B shares entitle the holder to the same 
proportion of assets and earnings and carry 
equal rights to dividends.

The Parent Company may also issue Class 

C shares, which are converted into Class B 
shares to create treasury stock to finance 
and hedge long-term variable compensation 
programs resolved by the General Meeting 
of shareholders. 

In the US, the Ericsson Class B shares are 

listed on NASDAQ New York in the form of 
American Depositary Shares (ADS) evidenced 
by American Depositary Receipts (ADR). Each 
ADS represents one Class B share. 

Governance structure

General Meeting of shareholders
Annual General Meeting/Extraordinary General Meeting

Nomination 
Committee

Unions

Board of Directors
Directors elected by the General Meetings of shareholders 
3 Directors & 3 Deputies appointed by the Unions

External 
Auditors

Audit & 
 Compliance 
Committee 

Finance  
Committee 

Remuneration  
Committee 

Technology  
& Science  
Committee

President and CEO

Management

Head of Internal audit function 

Corporate Governance report 2020 
Corporate governance report

5

The members of the Board of Directors and 

the Executive Team have the same voting 
rights on shares as other shareholders holding 
the same class of shares. 

the members of the Board of Directors and 
the Executive Team is present to answer 
such questions. 

Decisions of the AGM 2020 included:
 – Payment of a dividend of SEK 1.50 per 

share in two instalments

The external auditor is present at the AGM.

 – Re-election of Ronnie Leten as Chair 

General Meetings of shareholders

Decision-making at General Meetings
The decision-making rights of Ericsson’s 
shareholders are exercised at General 
Meetings of shareholders. Most resolutions 
at General Meetings are passed by a simple 
majority. However, the Swedish Companies 
Act requires qualified majorities in certain 
cases, for example in case of:
 – Amendment of the Articles of Association
 – Resolution to transfer treasury stock to 
employees participating in long-term 
 variable compensation programs.

The Annual General Meeting  
of shareholders
The Annual General Meeting of shareholders 
(AGM) is held in Stockholm. The date and 
venue for the meeting are announced on the 
Ericsson website no later than at the time of 
release of the third-quarter interim financial 
report in the preceding year.

Shareholders who cannot participate in 
person may be represented by proxy. Only 
shareholders registered in the share register 
have voting rights. Nominee-registered share-
holders who wish to vote must request to be 
entered into the share register by the record 
date for the AGM.

The AGM is held in Swedish and is simulta-

neously translated into English. 
Documentation provided by the Company is 
available in both Swedish and English. 

The AGM gives shareholders the opportu-

nity to raise questions relating to the opera-
tions of the Group. Normally, the majority of 

Ericsson’s AGM 2020
Including shareholders represented by proxy, 
1,652 shareholders were represented at the 
AGM held on March 31 , 2020, representing 
approximately 70% of the votes. 

Due to the risks relating to the COVID-19 

pandemic and local rules limiting the maxi-
mum number of attendees at public events to 
no more than 50 persons, Ericsson took a 
number of precautionary measures in relation 
to its AGM 2020 to ensure the health and 
safety of shareholders, employees and other 
stakeholders. Due to the circumstances, 
42 attendees attended the AGM in person, and 
the President and CEO, the Chair of the Board 
and the Chief Legal Officer and secretary of 
the Board were available via link. One of the 
Deputy Chairs of the Board, one Executive 
Vice President, the Chief Financial Officer, the 
auditor in charge and a representative from 
the Nomination Committee were present at 
the meeting in person. A quorate Board of 
Directors was also ready to be convened via 
link if needed. In order to make the AGM avail-
able to as many of the Company’s sharehold-
ers as possible, the AGM was made available 
at the Ericsson website via live webcast, and 
pre-recorded speeches by the President and 
CEO, the Chair of the Board of Directors and 
the Chief Compliance Officer were made 
available at the Ericsson website before the 
AGM. In addition, Euroclear Sweden AB 
offered, at no cost, a possibility for sharehold-
ers (individuals) to appoint a proxy designated 
by Euroclear Sweden to vote in accordance 
with the shareholder’s instructions. At the 
meeting, no refreshments were served and 
the cloakrooms were closed. 

of the Board of Directors

 – Re-election of other members of the 

Board of Directors: Jon Fredrik Baksaas, 
Jan Carlson, Eric A. Elzvik, Nora Denzel, 
Börje Ekholm, Kurt Jofs, Kristin S. Rinne, 
Helena Stjernholm and Jacob Wallenberg

 – Approval of Board of Directors’ fees, 
in accordance with the Nomination 
Committee’s revised proposal:
-   Chair: SEK 4,075,000 (unchanged)
-    Other non-employee Board members: 

SEK 1,020,000 each (unchanged)
-    Chair of the Audit and Compliance 

 Committee: SEK 400,000 (unchanged)

-   Other non-employee members of the 
Audit and Compliance Committee: 
SEK 250,000 each (unchanged)

-   Chairs of the Finance Committee, the 
Remuneration Committee and the 
Technology and Science Committee: 
SEK 200,000 each (unchanged)

-   Other non-employee members of the 

Finance Committee, the Remuneration 
Committee and the Technology and 
Science Committee: SEK 175,000 each 
(unchanged)

 – Approval for part of the Directors’ fees to be 

paid in the form of synthetic shares

 – Election of Deloitte AB as new auditor for 

the period up until the end of the AGM 2021
 – Approval of Guidelines for remuneration to 

Group management

 – Implementation of a Long-Term Variable 
Compensation Program 2020 (LTV 2020) 
for the Executive Team.

The minutes from the AGM 2020 are available 
on Ericsson’s website.

Contact the Board of Directors
Telefonaktiebolaget LM Ericsson
The Board of Directors Secretariat
SE-164 83 Stockholm
Sweden
boardsecretariat@ericsson.com

Annual General Meeting 2021 
Ericsson’s AGM 2021 will take place on March 
30, 2021. Further information is available on 
Ericsson’s website.

Corporate Governance report 20206

Corporate governance report

Nomination Committee
The AGM has adopted an Instruction for the 
Nomination Committee that includes the 
tasks of the Nomination Committee and the 
procedures for appointing its members. The 
Instruction applies until the General Meeting 
of shareholders resolves otherwise. Under the 
Instruction, the Nomination Committee shall 
consist of:
 – Representatives of the four largest share-
holders by voting power by the end of the 
month in which the AGM was held, and 

 – The Chair of the Board of Directors.

The Committee may also include additional 
members following a request by a shareholder. 
The request must be justified by changes in 
the shareholder’s ownership of shares and be 
received by the Nomination Committee no 
later than December 31 of each year. No fees 
are paid to the members of the Nomination 
Committee. 

Members of the Nomination Committee
The current Nomination Committee members 
are: 
 – Johan Forssell (Investor AB), Chair of the 

Nomination Committee 

 – Karl Åberg (AB Industrivärden, Svenska 
Handelsbankens Pensionsstiftelse)

The Nomination Committee also makes the 
following proposals, for resolution by the AGM:
 – remuneration to non-employee Directors 
elected by the AGM and remuneration to 
the auditor

 – election of auditor, whereby candidates are 
selected in cooperation with the Audit and 
Compliance Committee of the Board

 – election of Chair at the AGM
 – changes to the Instruction for the 
Nomination Committee (if any).

Work of the Nomination Committee  
for the AGM 2021
The Nomination Committee started its work 
by going through a checklist of its duties 
under the Code and the Instruction for the 
Nomination Committee and by setting a 
time plan for its work ahead. The complete 
proposals of the Nomination Committee 
are presented in connection with the notice 
 convening the AGM 2021.

A good understanding of Ericsson’s busi-

ness and strategy is important for the 
Nomination Committee. Therefore, the Chair 
of the Board presented his views to the 
Committee on the Company’s strategy and 
challenges. The Committee also met with 
Ericsson’s President and CEO, Börje Ekholm, 
who presented his views in this respect. 

 – Jonas Synnergren (Cevian Capital Partners 

The Committee has analyzed the needs of 

Limited)

 – Anders Oscarsson (AMF – Försäkring 

och Fonder)

 – Ronnie Leten (the Chair of the Board 

of Directors).

The tasks of the Nomination Committee
The main task of the Nomination Committee 
is to propose Board members for election 
by the AGM. As member of the Nomination 
Committee, the Chair of the Board of Directors 
fulfills an important role to inform the 
Committee of the Company’s strategy and 
future challenges. Such insights are necessary 
for the Committee to be able to assess the 
competence and experience that is required 
by the Board. In addition, the Committee must 
consider independence rules applicable to the 
Board of Directors and its committees.

competencies in the Board and has been 
informed of the results of the Board work 
evaluation led by the Chair of the Board. On 
this basis the Nomination Committee has 
assessed the competence and experience 
required by Ericsson’s Board members and the 
need for improvement of the composition of 
the Board in terms of diversity in age, gender 
and cultural/geographic background. The 
Nomination Committee has applied the 
Swedish Corporate Governance Code, section 
4.1, as diversity policy. The Nomination 
Committee aims to propose a composition of 
Board members with complementing experi-
ences and competencies to make it possible 
for the Board to contribute to a positive devel-
opment of Ericsson. The Nomination 
Committee searches for potential Board mem-
ber candidates both with a long-term and a 
short-term perspective and always focuses on 

diversity to ensure that the Board is provided 
with different perspectives into the Board 
work and considerations. The Nomination 
Committee also considers the need for 
renewal and carefully assesses whether the 
proposed Directors have the capability to 
devote necessary time and care to the 
Board work.

In 2020, the Committee met with the Chair 

of the Audit and Compliance Committee to 
acquaint itself with the assessments made by 
the Company and the Audit and Compliance 
Committee of the quality and efficiency of 
external auditor work. The Audit and 
Compliance Committee also provided its 
recommendations on external auditor and 
audit fees. 

As of February 23, 2021, the Nomination 

Committee has held five meetings.

Board of Directors
The Board of Directors is ultimately respon-
sible for the organization of Ericsson and the 
management of Ericsson’s operations. The 
Board appoints the President and CEO who 
is responsible for managing the day-to-day 
operations in accordance with guidelines from 
the Board. The President and CEO ensures 
that the Board is updated regularly on issues 
of importance to Ericsson. This includes 
updates on business development, results, 
financial position and liquidity.

Directors serve from the close of one AGM 

to the close of the next, but can serve any 
number of consecutive terms.

The President and CEO may be elected a 
Director of the Board but may not be elected 
Chair of the Board under the Swedish 
Companies Act. 

Conflicts of interest
Ericsson maintains rules and regulations 
regarding conflicts of interest. Directors are 
disqualified from participating in any decision 
regarding agreements between themselves 
and Ericsson. The same applies to agreements 
between Ericsson and any third-party or legal 
entity in which the Board member has an 
interest that may be contrary to the interests 
of Ericsson. 

Contact the Nomination  Committee
Telefonaktiebolaget LM Ericsson
The Nomination Committee  
c/o The Board of Directors Secretariat 
SE-164 83 Stockholm
Sweden
nomination.committee@ericsson.com

Proposals to the Nomination  Committee
Shareholders may submit proposals to the 
Nomination Committee at any time but should 
do so in due time before the AGM to ensure 
that the proposals can be considered by the 
Committee. Further information is available 
on Ericsson’s website.

Corporate Governance report 2020The Audit and Compliance Committee 
oversees the procedures for related-party 
transactions. The Committee has also imple-
mented a pre-approval process for non-audit 
services carried out by the external auditor. 

Composition of the Board of Directors 
and diversity
The current Board of Directors consists of ten 
Directors elected by the shareholders at the 
AGM 2020 for the period until the close of the 
AGM 2021. The Board of Directors also con-
sists of three employee representatives, each 
with a deputy, appointed by the trade unions 
for the same period of time. 

The Nomination Committee advised before 

the AGM 2020 that the Nomination 
Committee had applied the Swedish 
Corporate Governance Code, section 4.1, as 
diversity policy with the aim to propose a com-
position of Board members with complement-
ing experiences and competencies that is 
diverse also in terms of age, gender and cul-
tural/geographical background. The current 
Board composition is the result of the work of 
the Nomination Committee prior to the AGM 
2020. The Board consists of Board members 
with experiences from different cultural/geo-
graphic areas, com peten cies from different 
industry sectors and, excluding the President 
and CEO, 33% of the shareholder elected Board 
members are women. 

Work procedure
In accordance with the Swedish Companies 
Act, the Board of Directors has adopted a 
work procedure and Committee charters 
outlining rules for the distribution of tasks 
among the Board, its Committees and the 

President and CEO. This complements the 
rules in the  Swedish Companies Act and in the 
Articles of Association of the Company. The 
work procedure and the Committee charters 
are reviewed, evaluated and amended by 
the Board as required or appropriate, and are 
adopted by the Board at least once a year.

Independence
The Board of Directors and its Committees 
are subject to a variety of independence rules 
under applicable Swedish law, the Code and 
applicable US securities laws, SEC rules and 
the NASDAQ Stock Market Rules. Ericsson 
can rely on exemptions from certain US and 
SEC requirements and may decide to follow 
Swedish practices in lieu of the NASDAQ Stock 
Market independence rules.

The composition of the Board of Directors 

meets all applicable independence criteria. 
The Nomination Committee concluded before 
the AGM 2020 that, for purposes of the Code, 
at least six of the nominated Directors were 
independent from Ericsson, its senior manage-
ment and its major shareholders. These were 
Jon Fredrik Baksaas, Jan Carlson, Nora Denzel, 
Eric A. Elzvik, Kurt Jofs and Kristin S. Rinne.
At Board meetings where the Board 
 members meet in person, a non-executive 
session is normally held without Ericsson 
management present.

Structure of the work of the Board  
of Directors 
The work of the Board follows a yearly cycle. 
This enables the Board to appropriately 
address each of its duties and to keep strategy, 
risk assessment and value creation high on 
the agenda.

Corporate governance report

7

As the Board is responsible for financial 
oversight, financial information is presented 
and evaluated at Board meetings. 
Furthermore, the Chair of each Committee, 
reports on Committee work at Board meetings 
and minutes from the Committee meetings are 
made available to all Directors.

At Board meetings, the President and CEO 
reports on business and market developments 
as well as on the financial performance of the 
Group. Strategic issues and risks are also 
addressed at most Board meetings. The Board 
is regularly informed of developments in legal 
and regulatory matters of importance. Board 
and Committee meetings may, as appropriate, 
be held by way of telephone or video confer-
ence, and resolutions may be taken per capsu-
lam (unanimous written consent). Such reso-
lutions are accounted for as Board/Committee 
meetings. During 2020, most of the Board 
meetings have been held by way of video 
conference due to the COVID-19 pandemic.

The 2020 annual work cycle of the Board
 – Fourth-quarter and full-year financial 

results meeting 
Following the end of the calendar year, the 
Board held a meeting which focused on the 
financial results of the entire year 2019 and 
handled the fourth-quarter financial report. 

 – Board meeting (incl. statutory matters) 
A Board meeting was held in connection 
with the AGM 2020. Members of each of 
the Board Committees were appointed and 
the Board resolved on signatory powers. 

 – First interim report meeting 

At the first interim report meeting, the 
Board addressed the interim financial 
report for the first quarter of the year.

The Board’s annual work cycle 2020

The annual cycle applied to 
the Board’s work allows the 
Board to appropriately address 
its duties during the year. It 
also facilitates the organiza-
tion in aligning its global 
processes to allow appropriate 
Board involvement.

Financial targets meeting
 – Board work evaluation

Fourth-quarter and full-year  
financial results meeting 
 – Financial result of the past year

Third interim report meeting
 – Q3 Financial report
 – Financial outlook

Q4

Dec

Jan

Q1

Nov

Feb

Oct

Sep

Strategy meeting

Mar

Apr

Board meeting  
(incl. statutory matters)

First interim report meeting
 – Q1 Financial report

Aug

May

Q3

Jul

Jun

Q2

Second interim report meeting
 – Q2 Financial report

Strategy meeting

Corporate Governance report 20208

Corporate governance report

 – Strategy meeting 

A Board meeting was held to address par-
ticular strategic matters in further detail.

 – Second interim report meeting  

At the second interim report meeting, the 
Board addressed the interim financial 
report for the second quarter of the year.

 – Strategy meeting 

A Board meeting was held, in essence 
dedicated to short-term and long-term 
strategies of the Group, including deep-
dives into the business area strategies.

 – Third interim report meeting 

At the third interim report meeting, the 
Board addressed the interim financial 
report for the third quarter of the year and 
the financial outlook. 
 – Financial targets meeting 

A Board meeting was held, e.g. for the 
Board to address the financial targets. At 
this meeting, the results of the Board evalu-
ation were presented to and discussed by 
the Board.

Training
New Directors receive training tailored to their 
individual needs. Introductory training typi-
cally includes meetings with heads of business 
areas and Group functions, as well as training 
required by Nasdaq Stockholm on listing 
issues and insider rules. 

The Board’s strategy discussions are usu-
ally combined with deep dives into issues of 
importance for the Ericsson Group, including 
business area and market area deep dives. 
Directors’ knowledge in these fields is crucial 
to allow well-founded Board resolutions, and 
to ensure that the Company takes due advan-
tage of the different competencies of the 
Directors.

Auditor involvement
At the AGM 2020, Deloitte AB was 
elected new external auditor, replacing 
PricewaterhouseCoopers AB. Extensive time 
and effort has been spent to provide the 
new auditor with a thorough introduction to 
Ericsson.

The Board meets with Ericsson’s external 
auditor in closed sessions at least once a year 
to receive and consider the auditor’s observa-
tions. The auditor provides reports to manage-
ment on the accounting and financial 
 reporting of the Group.

The Audit and Compliance Committee also 
meets regularly with the auditor to receive and 
consider observations on the interim reports 
and the Annual Report. The auditor reports on 
whether the accounts, the management of 
funds and the general financial position of 
the Group are presented fairly in all material 
respects.

In addition, the Board reviews and 

assesses the process for financial reporting, as 
described on page 24 under Internal control 
over financial reporting. Combined with other 
steps taken internally, the Board’s and the 
auditor’s review of the interim and annual 
reports are deemed to give reasonable assur-
ance of the effectiveness of the internal 
 controls over financial reporting.

Work of the Board of Directors in 2020
In 2020, 13 Board meetings were held. For 
attendance at Board meetings, see the table 
on page 11. In addition to the Board meet-
ings held as a part of the annual work cycle 
of the Board, the Board receives information 
updates, in writing or in telephone meetings, 
as deemed appropriate. 

Business strategy, Ethics and Compliance, 
geopolitics and cyber security, are among the 
matters that have been in focus within the 
Board during the year. Compliance, strategy 

and risk management are always high on the 
Board’s agenda as well as sustainability and 
corporate responsibility, which are integrated 
into the business strategy. The Board continu-
ously monitors the international developments 
and their possible impact on Ericsson. 

Board work evaluation 
A key objective of the Board work evaluation 
is to ensure that the Board work is functioning 
well. This includes gaining an understanding 
of the issues that the Board thinks warrant 
greater focus, as well as determining areas 
where additional competence is needed within 
the Board and whether the Board composition 
is appropriate. The evaluation also serves 
as guidance for the work of the Nomination 
Committee. 

Each year, the Chair of the Board initiates 

and leads the evaluation of the Board and 
Committee work and procedures. Evaluation 
tools include detailed questionnaires and 
discussions. The services of an external corpo-
rate advisory firm have been retained by the 
Company to assist in developing question-
naires, carrying out surveys and summarizing 
responses. 

In 2020, Directors responded to a written 

questionnaire covering the Board work in 
general as well as the work of the Chair of the 
Board, the Audit and Compliance Committee, 
the Finance Committee, the Remuneration 
Committee and the Technology and Science 
Committee. In addition, each Director 
responded to a questionnaire on the Director’s 
individual performance. As part of the evalua-
tion process, the Chair of the Board also had 
individual discussions with each of the 
Directors. The results from the evaluations 
were presented to the Board and were thor-
oughly discussed. The Nomination Committee 
was informed of the results of the Board work 
evaluation.

Organization of the Board work 
Number of Committee members as of December 31, 2020

Board of Directors
13 Directors

Audit and Compliance Committee
(4 Directors)

Finance Committee
(4 Directors)

Oversight of financial reporting

Finance strategy

Oversight of internal control

Oversight of auditing

Remuneration Committee
(4 Directors)

Guidelines for remuneration  
to Group management

Long-Term Variable Remuner ation

Executive remuneration

Technology and Science 
 Committee
(5 Directors)

Technology strategy and planning

Technology ecosystem and 
 partnerships

Science direction

Corporate Governance report 2020Committees of the Board of Directors
The Board of Directors currently has 
established four Committees: the Audit 
and Compliance Committee, the Finance 
Committee, the Remuneration Committee 
and the Technology and Science Committee. 
Members of each Committee are appointed for 
one year from amongst the Board members.
The main task of the Committees is to 
prepare matters for resolution by the Board. 
However, the Board has authorized each 
Committee to determine and handle certain 
issues in limited areas. It may also on occasion 
provide extended authorization for the 
Committees to determine specific matters. If 
deemed appropriate, the Board of Directors 
and each Committee have the right to engage 
independent external expertise, either in 
general or with respect to specific matters. 

The minutes from the Committee meetings 

are made available to all Directors and the 
Chair of the Committee reports on the work of 
the Committee at Board meetings.

Audit and Compliance Committee
On behalf of the Board, the Audit and 
Compliance Committee monitors the 
following:
 – The scope and accuracy of the financial 

statements

 – Compliance with material legal and regula-

tory requirements

 – Internal control over financial reporting
 – Risk management
 – The effectiveness and appropriateness of 
the Group’s anti-bribery and corruption 
program.

The Audit and Compliance Committee also 
reviews the annual and interim financial 
reports and oversees the external audit 
 process. In order to ensure the auditor’s inde-
pendence, there are pre-approval policies and 

procedures in place for audit and non-audit 
related services to be performed by the exter-
nal auditor. Pre-approval authority may not be 
delegated to management. 

The Audit and Compliance Committee 
itself does not perform audit work. The Head 
of Ericsson’s internal audit function reports 
directly to the Audit and Compliance 
 Committee. 

Ericsson’s external auditor is elected by the 

shareholders at the AGM. The Committee is 
involved in the preparatory work for the 
Nomination Committee to propose external 
auditor for election at the AGM. It also moni-
tors the ongoing performance and independ-
ence of the auditor with the aim to avoid 
 conflicts of interest. 

The Audit and Compliance Committee 
regularly receives reporting on compliance 
related matters, from the Chief Legal Officer, 
the Chief Compliance Officer and the Head of 
Corporate Investigations. The Chief Legal 
Officer has a direct reporting line to the Audit 
and Compliance Committee of compliance 
related matters, and the Chief Compliance 
Officer and the Head of Corporate 
Investigations have an extraordinary report-
ing line to the Committee in the event they are 
impeded or obstructed in fulfilling their duties.
The Audit and Compliance Committee also 

oversees Ericsson’s process for reviewing 
transactions with related parties and 
Ericsson’s whistle-blower procedures.
On an annual basis, the Audit and 

Compliance Committee receives training on 
topics of special relevance to the Committee, 
within areas such as finance, legal, and cyber 
security.

Reporting Compliance Concerns
Ericsson provides employees and other exter-
nal stakeholders a dedicated communication 
channel for reporting compliance concerns. 

Corporate governance report

9

Ericsson Compliance Line is operated by 
a third party and it is available 24/7, 365 
days per year, enabling people to report from 
multiple countries and in many languages. 
Employees and external stakeholders are 
encouraged to report conduct that could 
violate the law, the Ericsson Code of Business 
Ethics or the Ericsson Code of Conduct for 
Business Partners. Such conduct may relate 
to corruption, fraud, questionable accounting, 
deficiencies in the internal controls, audit-
ing, environmental, occupational health 
and safety, human right matters, workplace 
respect and fairness or other matters that 
could constitute a breach of law, or that could 
harm the sustainability, or reputation of 
Ericsson, its employees and shareholders.

Ericsson’s Allegation Management Office is 

responsible for the intake and assessment of 
an allegation or report of a potential compli-
ance violation. Corporate Investigations is 
responsible for conducting the Group relevant 
investigations, for oversight of investigations 
that it delegates to other Ericsson units (e.g., 
Security, People) or to external third-party 
investigators and for setting the standards and 
principles that apply to all investigations at 
Ericsson. Group relevant allegations reported 
through the Ericsson Compliance Line and 
other channels are reported to the Audit and 
Compliance Committee. 

Members of the Audit and Compliance 
 Committee
The Audit and Compliance Committee con-
sists of four Board members appointed by the 
Board in connection with the AGM 2020: Eric 
A. Elzvik (Chair), Jan Carlson, Kurt Jofs, and 
Torbjörn Nyman (employee representative). 
The Board has appointed shareholder elected 
Board members with CFO or CEO experience 
to the Committee.

Members of the Committees as of December 31, 2020

Members of the Committees of the Board of Directors

Audit and Compliance Committee

Finance Committee

Remuneration Committee

Eric A. Elzvik (Chair)

Jan Carlson

Kurt Jofs

Torbjörn Nyman

Ronnie Leten (Chair)

Helena Stjernholm

Roger Svensson

Jacob Wallenberg

Jon Fredrik Baksaas (Chair)

Kurt Jofs

Ronnie Leten

Kjell-Åke Soting

Technology and Science 
 Committee

Kristin S. Rinne (Chair)

Jan Carlson

Nora Denzel 

Kurt Jofs

Roger Svensson

Corporate Governance report 202010

Corporate governance report

The composition of the Audit and 

Compliance Committee meets all applicable 
independence requirements, including the 
conditions for reliance on an exemption for 
employee representatives. The Board of 
Directors has determined that each of Eric A. 
Elzvik, Jan Carlson and Kurt Jofs is an “audit 
committee financial expert”, as defined under 
the SEC rules and regulations, and that each of 
them qualifies as financially sophisticated 
under the applicable Nasdaq listing rules and 
are familiar with the accounting practices of 
an international company, such as Ericsson. 

Work of the Audit and Compliance 
 Committee in 2020
The Audit and Compliance Committee held 
seven meetings in 2020. Directors’ attendance 
is reflected in the table on page 11. During the 
year, the Audit and Compliance Committee 
reviewed the scope and results of external 
financial audits and the independence of 
the external auditor. Prior to publishing, the 
Committee also reviewed and discussed each 
interim report and the annual report with the 
external auditor. The Committee also moni-
tored the external audit fees and approved 
non-audit-services performed by the external 
auditor in accordance with such policies 
and procedures. 

The Committee approved the audit plan for 

the internal audit function based on among 
other things the annual risk assessment, and 
reviewed the reports of the internal audit 
function. The Committee also received and 
reviewed updates and reports under Ericsson 
Compliance Line, and from other internal 
reporting channels including updates on 
 on-going investigations within the Group. 

The Committee monitored the continued 
compliance with the Sarbanes-Oxley Act as 
well as the internal control and risk manage-
ment process and monitored and evaluated 
the effectiveness and appropriateness of 
Ericsson’s anti-bribery and corruption program. 

Finance Committee
The Finance Committee is responsible for 
preparing for resolution by the Board, matters 
related to the finance strategy including treas-
ury operations with capital structure, capital 
targets and rating strategy.

Members of the Finance Committee
The Finance Committee consists of four 
Board members appointed by the Board 
in connection with the AGM 2020: Ronnie 
Leten (Chair), Helena Stjernholm, Roger 
Svensson (employee representative) and 
Jacob  Wallenberg. The Board has appointed 
shareholder elected Board members with 

extensive industrial and financial experience 
to the Committee.

with  experiences from different markets of 
relevance to the Group. 

Work of the Finance Committee in 2020
The Finance Committee held three meetings 
in 2020. Directors’ attendance is reflected 
in the table on page 11. During 2020, the 
Finance Committee assessed possible impacts 
of COVID-19 on the Company’s financial 
strength and balance-sheet as well as 
reviewed the finance strategy including capital 
structure, capital targets, rating strategy and 
treasury operations.

Remuneration Committee
The Remuneration Committee’s responsibili-
ties include:
 – Reviewing and preparing, for resolution by 
the Board, proposals on salary and other 
remuneration, including retirement com-
pensation, for the President and CEO
 – Reviewing and preparing, for resolution 
by the Board, proposals to the AGM 
on Guidelines for remuneration to the 
Executive Team

 – Reviewing and preparing, for resolution 
by the Board, proposals to the AGM on 
the Long-Term Variable Compensation 
Program (LTV) and similar equity 
arrangements

 – Approving proposals on salary and other 
remuneration, including retirement 
compensation, for the members of the 
Executive Team (other than the President 
and CEO)

 – Approving proposals on targets for the 

short-term variable compensation (STV) 
for the members of the Executive Team 
(other than the President and CEO)
 – Approving payout of the STV for the 

members of the Executive Team members 
(other than the President and CEO), based 
on achievements and performance.

In its work, the Remuneration Committee 
considers trends in remuneration, legislative 
changes, disclosure rules and the general 
global executive remuneration environment. 
It reviews salary survey data before preparing 
salary adjustment recommendations for the 
President and CEO for resolution by the Board 
and before approving any salary adjustments 
for the other members of the Executive Team.

Members of the Remuneration Committee
The Remuneration Committee appointed by 
the Board in connection with the AGM 2020 
consisted of four Board members: Jon Fredrik 
Baksaas (Chair), Kurt Jofs, Ronnie Leten 
and Kjell-Åke Soting (employee representa-
tive). The Board has appointed shareholder 
elected Board members to the Committee 

During the year 2020, Peter Boreham from 

Mercer advised and assisted the 
Remuneration Committee as an independent 
expert. 

Work of the Remuneration Committee  
in 2020
The Remuneration Committee held seven 
meetings in 2020. Director’s attendance is 
reflected in the table on page 11.

The Remuneration Committee reviewed 
and prepared a proposal for LTV 2020 for the 
Executive Team, for resolution by the Board 
and further approval by the AGM 2020. It 
further resolved on salaries and STV 2020 for 
the members of the Executive Team (other 
than the President and CEO), reviewed the 
vesting results for LTV 2017 and result of the 
2019 Group Operating Income performance 
condition for LTV 2019, and prepared propos-
als regarding remuneration to the President 
and CEO for resolution by the Board. It also 
prepared guidelines for remuneration to the 
Executive Team for resolution by the Board 
and subsequent referral to the AGM 2020 for 
approval. 

During the latter part of 2020, the 

Remuneration Committee reviewed the cur-
rent LTV structure and executive remunera-
tion, including 2021 targets for STV for the 
members of the Executive Team (other than 
the President and CEO) and the Remuneration 
Report required to be approved by the Board 
under new rules. The resulting proposals on 
LTV 2021 and the Remuneration Report will 
be referred to the AGM 2021 for approval. 

For further information on fixed and vari-
able remuneration, please see Notes to the 
consolidated financial statements – note G2 
Information regarding members of the Board 
of Directors and Group management and 
note G3 “Share-based compensation” in the 
Financial report and the “Remuneration 
report” appended to the Annual Report.

Technology and Science Committee
The responsibilities of the Technology and 
Science Committee include:
 – Reviewing and preparing for consideration 
and/or resolution by the Board, matters 
related to technology strategy and plan-
ning for the Group, monitoring the Group’s 
technology ecosystem and relationships 
and partnerships

 – Reviewing and preparing for consideration 
and/or resolution by the Board, matters 
related to science direction and influence 
on a geopolitical level.

Corporate Governance report 2020Corporate governance report

11

Members of the Technology and Science 
Committee
The Technology and Science Committee 
consists of five Board members appointed 
by the Board in connection with the AGM 
2020: Kristin S. Rinne (Chair), Jan Carlson, 
Nora Denzel, Kurt Jofs and Roger Svensson 
(employee representative). The Board has 
appointed Board members to the Committee 
with extensive experience within technology. 

Work of the Technology and Science 
 Committee in 2020
The Technology and Science Committee held 
four meetings in 2020. Directors’ attendance 
is reflected in the table below. The Technology 
and Science Committee has during the year 
reviewed selected focus areas:
 – Transport Networks
 – Service exposure 5G RAN
 – Open Source
 – Technology outlook
 – Research and development.

Directors’ attendance and fees 2020

Board member

Ronnie Leten
Helena Stjernholm
Jacob Wallenberg
Jon Fredrik Baksaas
Jan Carlson 
Nora Denzel 4)
Börje Ekholm
Eric A. Elzvik
Kurt Jofs 5)

Kristin S. Rinne
Torbjörn Nyman
Kjell-Åke Soting
Roger Svensson
Per Holmberg
Anders Ripa
Loredana Roslund

Total number of meetings

Fees resolved by the AGM 2020

Number of Board/Committee meetings attended in 2020

Board fees,  
SEK 1)

Committee fees, 
SEK

Audit and 
Compliance-
Committee

Board

Finance 
 Committee

Remun. 
Committee

Tech. and  
Science  
Committee

4,075,000
1,020,000
1,020,000
1,020,000
1,020,000
1,020,000

– 2)

1,020,000
1,020,000

1,020,000

19,500 3)
19,500 3)
19,500 3)
19,500 3)
19,500 3)
19,500 3)

375,000
175,000
175,000
200,000
425,000
175,000
–
400,000
600,000

200,000
10,500
10,500
10,500
–
–
–

13
13
13
12
13
13
13
13
13

13
13
13
13
13
13
13

13

7
2

7
5

7

7

3
3
3

3

3

7

7

7

7

7

4
4

4

4

4

4

1) Non-employee Directors can choose to receive part of their Board fee (exclusive of Committee fees) in the form of synthetic shares.
2) Board member remuneration resolved by the AGM is only for non-employee Directors elected by the shareholders.
3) Employee representative Board members and their deputies are not entitled to a Board fee, but instead get paid compensation in the amount of SEK 1,500 per attended Board and Committee meeting.
4) Resigned from the Audit and Compliance Committee as of March 31, 2020.
5) Appointed member of the Audit and Compliance Committee as of March 31, 2020.

Remuneration to Board members 
Remuneration to Board members not 
employed by the Company is proposed by the 
Nomination Committee for resolution by the 
AGM.

The AGM 2020 approved the Nomination 

Committee’s proposal for fees to non-
employee Board members for Board and 
Committee work. For further information on 
Board of Directors’ fees 2020, please refer to 
Notes to the consolidated financial statements 
– note G2 “Information regarding members 
of the Board of Directors and Group manage-
ment” in the Financial Report. 

The shareholders at the AGM 2020 also 
approved the Nomination Committee’s pro-
posal that Board members may be paid part of 
their Board fee in the form of synthetic shares. 
A synthetic share gives the right to receive 
a future cash payment of an amount which 
corresponds to the market value of a Class 
B share in Ericsson at the time of payment. 
The Directors’ right to receive payment with 
regard to allocated synthetic shares occurs, 
as a general rule, after the publication of the 
Company’s year-end financial statement 
during the fifth year following the General 
Meeting that resolved on the allocation of the 

synthetic shares. The purpose of paying part of 
the Board of Directors’ fee in the form of syn-
thetic shares is to further align the Directors’ 
interests with shareholder interests. For more 
information on the terms and conditions of 
the synthetic shares, please refer to the notice 
convening the AGM 2020 and to the minutes 
from the AGM 2020, which are available at 
Ericsson’s website

Corporate Governance report 202012

Corporate governance report

Members of the Board of Directors

Board members elected by the AGM 2020

Ronnie Leten 
(first elected 2018) 

Helena Stjernholm
(first elected 2016) 

Jacob Wallenberg 
(first elected 2011) 

Chair of the Board of Directors, Chair 
of the Finance Committee, Member 
of the Remuneration Committee

Deputy Chair of the Board of 
Directors, Member of the Finance 
Committee

Deputy Chair of the Board of 
Directors, Member of the Finance 
Committee

Jon Fredrik Baksaas
(first elected 2017) 

Chair of the Remuneration 
Committee

Born 1956. Master of Science in 
Applied Economics, University of 
Hasselt, Belgium.

Born 1970. Master of Business 
Administration, Stockholm School 
of Economics, Sweden. 

Nationality: Belgium

Nationality: Sweden

Board Chair: Epiroc AB and Piab.

Board Member: AB SKF.

Holdings in Ericsson: 100,000 Class 
B shares 1), 128,452 call options 2). 
and 77,150 synthetic sharess 3).

Principal work experience and 
other information: President and 
CEO of Atlas Copco AB 2009–2017 
and various leadership positions 
within the Atlas Copco Group 1997–
2009 and 1985–1995. Previous 
positions include plant manager of 
Tenneco Automotive Inc., Belgium, 
1995–1997 and various positions 
within General Biscuits 1979–1985.

Board Member: AB Industrivärden, 
AB Volvo and Sandvik AB. 

Holdings in Ericsson:  
20,060 Class B shares 1)  
and 38,835 synthetic shares 3).

Principal work experience and 
other information: President and 
CEO of AB Industrivärden since 
2015. Partner in the private equity 
firm IK Investment Partners (2008–
2015), with responsibility for the 
Stockholm office from 2011 to 
2015. Investment Manager at IK 
Investment Partners (1998–2008). 
Previous experience as consultant 
for Bain & Company (1997–1998).

Born 1954. Master of Science 
in Economics, NHH Norwegian 
School of Economics & Business 
Administration, Norway.

Nationality: Norway

Board Chair: Statnett SA and DNV 
GL Group AS.

Board Member: Svenska 
Handelsbanken AB.

Holdings in Ericsson: 38,533 
synthetic shares 3).

Principal work experience and 
other information: President and 
CEO of Telenor (2002–2015). 
Previous positions within the 
Telenor Group since 1989, including 
deputy CEO, CFO and CEO of TBK 
AS. Previous positions include CFO 
of Aker AS, finance director of Stolt 
Nielsen Seaway AS and controller 
at Det Norske Veritas, Norway and 
Japan. Member of the GSMA Board 
(2008–2016) and Chair of the 
GSMA Board (2014–2016). 

Born 1956. Bachelor of Science 
in Economics and Master of 
Business Administration, Wharton 
School, University of Pennsylvania, 
USA. Officer of the Reserve, 
Swedish Navy. 

Nationality: Sweden

Board Chair: Investor AB. 

Deputy Board Chair: ABB Ltd.,  
FAM and Patricia Industries. 

Board Member: The Knut and 
Alice Wallenberg Foundation and 
Nasdaq Inc.

Holdings in Ericsson: 427,703 
Class B shares 1) and 49,010 
synthetic shares 3). 

Principal work experience and 
other information: Chair of the 
Board of Investor AB since 2005. 
President and CEO of SEB in 
1997 and Chair of SEB’s Board of 
Directors 1998–2005. Executive 
Vice President and CFO of Investor 
AB 1990–1993. Honorary Chair 
of IBLAC (Mayor of Shanghai’s 
International Business Leaders 
Advisory Council) and member 
of the steering committee of 
the European Round Table of 
Industrialists, Deputy Chair of 
the Swedish-American Chamber 
of Commerce US, member of the 
International Advisory Board of 
the Atlantic Council, Washington 
DC, member of the International 
Business Council of the World 
Economic Forum, Trilateral 
Commission and the Advisory Board 
of Tsinghua University.  

The Board memberships and holdings in Ericsson reported above are as of December 31, 2020.
1) The number of shares and ADS includes holdings by related persons, if applicable. 
2) Call options issued by Investor AB entitling to purchase Ericsson Class B shares.
3) Since 2008, the AGM has each year resolved that part of the Board fee may be received in the form of synthetic shares. A synthetic share is a right to receive in the future a payment corresponding to the value of 

the Class B share in Ericsson at the time of payment. Please see page 11 for further information.

Corporate Governance report 2020Corporate governance report

13

Jan Carlson
(first elected 2017) 

Nora Denzel 
(first elected 2013)

Börje Ekholm 
(first elected 2006)

Eric A. Elzvik 
(first elected 2017) 

Member of the Audit and 
Compliance Committee and the 
Technology and Science Committee

Born 1960. Master of Science degree 
in Engineering Physics and Electrical 
Engineering, the University of 
Linköping, Sweden.

Nationality: Sweden

Board Chair: Autoliv Inc. and 
Veoneer Inc. 

Holdings in Ericsson: 7,900 Class 
B shares 1) and 41,615 synthetic 
shares 2).

Principal work experience and 
other information: Chair and 
President and CEO of Veoneer Inc. 
since June 2018. President and 
CEO of Autoliv Inc. 2007–2018 
and Chair of Autoliv Inc. since 
2014. Previous positions within the 
Autoliv Group since 1999, including 
President Autoliv Europe, Vice 
President Engineering of Autoliv 
and President Autoliv Electronics. 
Previous positions include President 
of Saab Combitech and of Swedish 
Gate Array.

Member of the Technology and 
Science Committee

President, CEO and Member of the 
Board

Chair of the Audit and Compliance 
Committee

Born 1962. Master of Business 
Administration, Santa Clara 
University, USA. Bachelor of 
Science in Computer Science, State 
University of New York, USA.

Born 1963. Master of Science in 
Electrical Engineering, KTH Royal 
Institute of Technology, Stockholm, 
Sweden. Master of Business 
Administration, INSEAD, France.

Nationality: USA

Nationality: Sweden and USA

Board Member: Advanced Micro 
Devices Inc., NortonLifeLock Inc. 
and Talend S.A.

Holdings in Ericsson:  
3,850 ADS 1) and 13,869 synthetic 
shares 2).

Principal work experience and 
other information: CEO (interim) 
of Outerwall Inc. (January 2015–
August 2015). Senior Vice President 
Big Data, Marketing and Social 
Product Design and General 
Manager QuickBooks Payroll 
Division (2008–2012). Previous 
positions include Senior Vice 
President and General Manager 
of HP’s Global Software, Storage 
and Consulting Divisions (2000–
2006), Senior Vice President 
Product Operations Legato Systems 
(bought by Dell EMC) and various 
engineering, marketing and 
executive positions at IBM. Non-
Profit board member of the National 
Association of Corporate Directors 
(NACD) Northern California Chapter. 
Member of the Advisory Board of 
SUSE Linux.

Board Member: Alibaba Group and 
Trimble Inc.

Holdings in Ericsson:  
260,351 Class B shares and 
1,009,000 ADS 1), 8,319 synthetic 
shares 2), and 2,000,000 call 
options 3). 

Principal work experience and 
other information: President and 
CEO of Telefonaktiebolaget LM 
Ericsson since 2017. CEO of Patricia 
Industries, a division within Investor 
AB (2015–2017). President and 
CEO of Investor AB (2005–2015). 
Formerly Head of Investor Growth 
Capital Inc. and New Investments. 
Previous positions at Novare Kapital 
AB and McKinsey & Co Inc. Holds 
honorary Doctorate at KTH Royal 
Institute of Technology, Sweden. 
Since 2017, member of the Steering 
Committee of the World Economic 
Forum Digital Communication 
Governors. Member of the Board of 
the Swedish-American Chamber of 
Commerce New York. 

Born 1960. Master of Business 
Administration, Stockholm School 
of Economics, Sweden.

Nationality: Sweden and 
Switzerland

Board Chair: Global Connect Group.

Board Member: Landis+Gyr Group 
AG, AB Volvo and VFS Global.

Holdings in Ericsson:  
10,000 Class B shares 1)  
and 13,869 synthetic shares 2).

Principal work experience and 
other information: CFO and 
member of the Group Executive 
Committee of ABB Ltd (2013–
2017). Division CFO ABB Discrete 
Automation & Motion (2010–
2012) and division CFO Automation 
Products Division (2006–2010). 
Previous positions within the ABB 
Group since 1984, including senior 
management positions within 
finance, mergers & acquisitions 
and new ventures. Currently, senior 
industrial advisor to EQT.

The Board memberships and holdings in Ericsson reported above are as of December 31, 2020.
1) The number of shares and ADS includes holdings by related persons, if applicable. 
2) Since 2008, the AGM has each year resolved that part of the Board fee may be received in the form of synthetic shares. A synthetic share is a right to receive in the future a payment corresponding to the value of 

the Class B share in Ericsson at the time of payment. Please see page 11 for further information.

3) Call options issued by AB Industrivärden (1,000,000 call options) and Investor AB (1,000,000 call options), each entitling the purchase of one Ericsson B share from AB Industrivärden/Investor AB respectively 
(further information is available in the Notes to the consolidated financial statements – note G2 “Information regarding members of the Board of Directors and Group management” in the Financial Report).

Corporate Governance report 2020 
 
14

Corporate governance report

Board members elected by the AGM 2020, cont’d.

Kurt Jofs
(first elected 2018) 

Kristin S. Rinne
(first elected 2016)

Member of the Remuneration 
Committee, the Audit and 
Compliance Committee and the 
Technology and Science Committee

Born 1958. Master of Science in 
Engineering, Royal Institute of 
Technology, Stockholm, Sweden.

Nationality: Sweden

Board Chair: Höganäs AB and 
Vesper Group.

Board member: AB Volvo and Feal 
AB.

Holdings in Ericsson: 50,000 Class 
B shares 1) and 19,378 synthetic 
shares 2). 

Principal work experience and 
other information: Entrepreneur 
and investor with extensive 
experience in various industries. 
Previous positions include Executive 
Vice President and responsible 
for Ericsson’s Networks business 
2003–2008, CEO of Segerström 
& Svensson 1999–2001. CEO of 
Linjebuss 1996–1999, and various 
positions within ABB and Ericsson. 

Chair of the Technology and Science 
Committee

Born 1954. Bachelor of Arts, 
Washburn University, USA. 

Nationality: USA

Board member: Synchronoss.

Holdings in Ericsson:  
25,595 synthetic shares 2).

Principal work experience and 
other information: Previously Senior 
Vice President, Network Technology, 
Network Architecture & Planning, 
at AT&T (2007–2014). CTO of 
Cingular Wireless (2005–2007) 
and VP Technology & New Product 
Development of Cingular Wireless 
(2000–2005). Previous positions 
within Southwestern Bell and SBC 
(1976–2000). Trustee of Washburn 
University Foundation. Member of 
the Advisory Board of Link Labs.

The Board memberships and holdings in Ericsson reported above are as of December 31, 2020.
1) The number of shares and ADS includes holdings by related person, if applicable. 
2) Since 2008, the AGM has each year resolved that part of the Board fee may be received in the form of synthetic shares. A synthetic share is a right to receive in the future a payment corresponding to the value 

of the Class B share in Ericsson at the time of payment. Please see page 11 for further information.

Corporate Governance report 2020 
Corporate governance report

15

Board members and deputies appointed by the trade unions 

Torbjörn Nyman
(first appointed 2017)

Kjell-Åke Soting
(first appointed 2016)

Roger Svensson
(first appointed 2011)

Employee representative, Member 
of the Audit and Compliance 
Committee

Employee representative, Member 
of the Remuneration Committee

Employee representative, Member 
of the Finance Committee and of the 
Technology and Science Committee

Born 1961. Appointed by LO, the 
Swedish Trade Union Confederation.

Nationality: Sweden

Holdings in Ericsson:  
33,415 Class B shares 1).

Employed since 1996. Working 
as ICT Strategic Product Manager 
within Business Area Networks.

Born 1963. Appointed by PTK,  
the council for negotiation  
and cooperation. 

Born 1971. Appointed by PTK,  
the council for negotiation  
and cooperation.

Nationality: Sweden

Holdings in Ericsson:  
9,016 Class B shares 1).

Nationality: Sweden

Holdings in Ericsson:  
14,891 Class B shares 1). 

Employed since 1996. Working 
as Global SQA Manager within 
Business Area Networks.

Employed since 1999. Working as 
Global Process Architect for Test 
within Business Area Networks.

Anders Ripa 
(first appointed 2017)

Loredana Roslund 
(first appointed 2017)

Per Holmberg
(first appointed 2018)

Employee representative – Deputy

Employee representative – Deputy

Employee representative – Deputy

Born 1962. Appointed by PTK,  
the council for negotiation  
and cooperation.

Born 1967. Appointed by PTK,  
the council for negotiation  
and cooperation.

Nationality: Sweden

Nationality: Sweden

Holdings in Ericsson: 2,377 Class B 
shares and 1,508 Class A shares 1).

Holdings in Ericsson:  
2,238 Class B shares 1).

Employed since 1998. Working as 
Security Advisor for Mission Critical 
Networks within Business Area 
Networks.

Employed since 1994. Working 
as Project Manager within R&D, 
Business Area Networks.

Born 1966. Appointed by LO, the 
Swedish Trade Union Confederation. 

Nationality: Sweden

Holdings in Ericsson: None 1).

Employed since 1996. Working 
as Manager within Business Area 
Networks.

Börje Ekholm was the only Director who held an operational management position at Ericsson in 2020.

1) The number of shares and ADS reflects ownership as of December 31, 2020 and includes holdings by related persons, if applicable.

Corporate Governance report 202016

Corporate governance report

Management

The President and CEO and the  
Executive Team
The Board of Directors appoints the President 
and CEO and the Executive Vice President(s). 
The President and CEO is responsible for the 
management of day-to-day operations and 
is supported by the other members of the 
Executive Team. 

The role of the Executive Team is to:

 – Define Group strategies and policies, drive 
corporate agenda and establish a strong 
corporate culture

 – Determine targets for operational units, 
allocate resources and monitor unit 
 performance

 – Secure operational excellence and realize 
global synergies through efficient organi-
zation of the Group.

The organizational structure includes four 
business areas, five geographical market 
areas and a number of supporting group 
 functions. 

Business areas are responsible for 

developing competitive product-led business 
solutions, including both products and services 
and for investing in research and development 
for technology and cost leadership. Segments 
have been defined for financial reporting 
purposes based on the business areas. See 
further information in Note B1, “Segment 
Information” in the Financial Report.

Market areas are responsible for selling 
and delivering customer solutions. Resources 
are moved closer to the customers in order to 
establish leading positions in critical markets. 

Ericsson Group Management System

Demands  
and expectations

Strategy  
& risk

Performance 
improvement

Group functions are responsible for provid-
ing an effective support platform to the market 
areas and business areas to drive synergies 
and align ways of working across units and for 
driving the corporate agenda. 

The Executive Team members as of 
December 31, 2020, are presented on pages 
20–23. 

Remuneration to the Executive Team
Guidelines for remuneration to the Executive 
Team were approved by the AGM 2020. For 
further information on fixed and variable 
remuneration, see the Remuneration Report 
and note G2, “Information regarding members 
of the Board of Directors and the Group 
 management” in the Financial Report.

The Ericsson Group Management System
Ericsson has a global management system, 
the Ericsson Group Management System 
(EGMS). The EGMS aims to ensure a profes-
sional management of Ericsson´s operations, 
ensure ISO certification as decided, drive 
corporate culture and to ensure that the 
 business is managed:
 – To fulfill the objectives of Ericsson’s major 
stakeholders (customers, shareholders, 
employees)

 – Within established risk limits and with 

reliable internal control

 – In compliance with relevant applicable 
laws, listing requirements, governance 
codes and corporate responsibilities.

EGMS is a framework consisting of rules and 
requirements for Ericsson’s business, specified 
through governance structures, ways of work-

ing, processes, organizational descriptions, 
policies, directives and instructions. The man-
agement system is applied in Ericsson’s opera-
tions globally, and its consistency and global 
reach is designed to build trust in the way 
Ericsson works. EGMS is founded on ISO 9001 
(international standard for quality manage-
ment systems) but is designed as a dynamic 
governance system to enable Ericsson to 
adapt the system to evolving demands and 
expectations, including new legislation as 
well as customers’ and other stakeholders’ 
requirements. Ericsson implements external 
requirements only after thorough analysis and 
after putting them into the Ericsson context. 

The main elements of EGMS are:
 – Management and control
 – Ericsson business processes
 – Organization and resources.

Management and control
Ericsson’s strategy process includes the whole 
chain from business intelligence and strategic 
forecasting to deployment of developed 
strategies into targets and programs in coor-
dinated cycles; capturing the overall strategic 
direction, market development and progress of 
strategy execution. 

Group-wide policies, directives and instruc-
tions govern how the organization works and 
are core elements in managing and directing 
Ericsson. The Group policies, directives and 
instructions contain, among other things, a 
Code of Business Ethics, a Code of Conduct 
for Business Partners and accounting and 
reporting directives to fulfill external reporting 
requirements. Ericsson has a Group Steering 

Customers
Key Stakeholders 
Business Environment

Management and Control
Steering Documents 
Roles & Responsibilities 
Operating Model

Ericsson  
Business Processes

Organization and Resources
Culture

Satisfaction through 
Value Deliverables

Results

Performance 
evaluation

Corporate Governance report 2020Corporate governance report

17

Documents Committee that works to align 
policies and directives with Group strategies, 
values and structures. 

Ericsson business processes
Ericsson business processes is a set of defined 
Group-wide processes integrated in EGMS. 
They describe how Ericsson delivers value 
to customers, proactively and on-demand. 
Ericsson business processes offer capabili-
ties to translate customer requirements into 
defined products, solutions and services 
offered by Ericsson. 

Organization and resources
Ericsson is operated in two dimensions: one 
operational structure and one legal structure. 
The operational structure aligns account-
ability and authority regardless of country 
borders and supports the process flows with 
cross-country operations. In the operational 
structure, Ericsson is organized in group func-
tions, segments, business areas and market 
areas. The legal structure is the basis for legal 
requirements and responsibility as well as for 
tax and statutory reporting purposes. There 
are more than 200 legal entities within the 
Ericsson Group with approximately 80 branch 
offices with representation (via legal entities, 
branch and representative offices) in more 
than 150 countries. Company culture defines 
the environment in which our employees work 
and includes a variety of elements, for exam-
ple the core values, respect, professionalism 
and perseverance.

Chief Compliance Officer
Ericsson’s Board of Directors and Executive 
Team are committed to ensuring ethics and 
compliance remain a priority for the Group. 
The Audit and Compliance Committee moni-
tors the effectiveness and appropriateness 
of Ericsson’s Ethics & Compliance Program. 
The Chief Compliance Officer (CCO) oversees 
the operation of the Ethics & Compliance 
Program, with particular focus on anti-bribery 
and corruption, antitrust, and anti-money 
laundering. The CCO reports to the Chief 
Legal Officer and has an additional reporting 
line to the Audit and Compliance Committee. 
Compliance officers located at Ericsson’s 
headquarters in Stockholm, Sweden, as well 
as in geographies consistent with Ericsson’s 
Market Area operating model, report directly 
to the CCO.

Insider Committee
Ericsson has established an Insider Committee 
to make assessments relating to the disclosure 
of inside information. The Insider Committee 
comprises the Chief Legal Officer, the Chief 
Financial Officer and the Chief Marketing and 
Communications Officer. 

Audits, assessments and certification
The purpose of audits and assessments is 
to determine the level of compliance and to 
provide valuable information for understand-
ing, analyzing and continually improving 
performance, hence to ensure that the EGMS 
is appropriate, effective and efficient in sup-
porting Ericsson´s business. Management 
monitors compliance with policies, direc-
tives and processes through internal self-

assessment within the respective units. This is 
complemented by internal and external audits 
and assessments. 

Due to demands and requirements from 
customers and other external stakeholders, 
Ericsson sometimes needs to take decisions 
on certification to stay competitive in the 
market. Certification means that Ericsson’s 
interpretation of standards or requirements 
are confirmed by a third-party via an assess-
ment activity.

As the EGMS is a global system, group-

wide ISO certificates are issued by a 
third-party certification body proving that 
the system is efficient throughout the whole 
organization as well as compliant to the 
ISO standards in scope. Ericsson is currently 
globally certified to ISO 9001 (Quality), ISO 
14001 (Environment), OHSAS 18001 (Health 
& Safety) and ISO 27001 (Information Secu-
rity). In 2020, Ericsson initiated the transition 
from OHSAS 18001 to ISO 45001 (Health & 
Safety). Selected Ericsson units are also certi-
fied to TL 9000 (telecom-specific standard). 
EGMS is also assessed within the scope of the 
audit plan of Ericsson’s internal audit function. 
ISO/management system audits are per-
formed by BSI (British Standards Institution). 
Internal audits are performed by the com-
pany’s internal audit function which reports to 
the Audit and Compliance Committee. 

With a risk-based approach, Ericsson con-
ducts audits of suppliers to secure compliance 
with Ericsson’s Code of Conduct for Business 
Partners, which includes rules that suppliers 
to the Ericsson Group must comply with. 
Ericsson’s external financial audits are
performed by Deloitte AB.

ERM Process

Group Risk Management

Top down Risk Identification

Group Risk Consolidation

Prime Risk Selection

Group Function/Market area/Business area Risk Management

Risk Management  
Planning

Bottom up 
Risk  
Identifi cation

Risk  
Analysis

Risk  
Treatment

Risk  
Sign-off

Ericsson Strategy Development & Deployment Process

Corporate Governance report 202018

Corporate governance report

Risk management 
The management of operational risks in 
Ericsson is embedded in various business pro-
cesses and controls, such as decision tollgates 
and approvals. Certain cross-process risks are 
centrally coordinated, such as risks relating 
to information security, IT security, corporate 
responsibility, privacy and anti-bribery and 
corruption. Financial risk management is 
governed by a Group policy and carried out by 
the Treasury and Customer Finance functions. 
For further information on financial risk man-
agement, please see Notes to the consolidated 
financial statements – note F1 “Financial risk 
management” in the Financial Report.

following text). It is applied across Ericsson’s 
operations and covers business areas, market 
areas and group functions. The framework 
comprises the minimum requirements that 
the units must meet to have a common basis 
for ERM to enable transparency and risk 
oversight. 

Governance & Culture
Ericsson is executing on an ERM strategy 
with the aim to drive transformation in certain 
focus areas, such as risk culture, risk appetite 
and usage of risk weighted return concepts in 
strategic decisions, relation between risk and 
internal control, and aligned assurance.

Governance 
& Culture 

Strategy

Monitoring

ERM 
Framework

Assessment
& Treatment

Communication 
& Reporting

Ericsson’s Enterprise Risk Management 
(ERM) framework is an integrated part of the 
EGMS. The aim of the ERM framework is to 
strengthen the Group’s governance by inte-
grating risk management with the strategy-
setting and execution.

The ERM framework is designed to estab-
lish an adequate and effective management 
of risk, i.e. the uncertainty in achieving the 
strategic objectives of the Company. The 
framework provides methods to identify, 
assess and treat the risks, and to agree on the 
Company’s risk appetite and risk tolerance. 
The ERM framework is based on five ele-
ments (illustrated above and described in the 

Risk Governance
Each manager is responsible for handling the 
risks that emerges from the respective area of 
responsibility. The responsibility for the identi-
fied prime risks of the Company is always 
allocated to an Executive Team member. The 
Group Risk Management function is responsi-
ble for driving the ERM strategy execution and 
the ERM operations on Group level. The head 
of each group function, market area and busi-
ness area, is accountable for appointing one or 
several risk manager(s) to drive risk manage-
ment within the unit’s area of responsibility, 
and for overseeing the ERM in the respective 
unit. The CFO is accountable for performing 
oversight of ERM and the Board of Directors 
and the Audit and Compliance Committee are 
responsible for reviewing the effectiveness 
and appropriateness of the ERM. 

Risk culture
Ericsson’s risk culture is reflected in the atti-
tudes, behaviors, and understanding about 
risk, both positive and negative, that influence 
decisions made by leaders and employees. 
The implementation of Ericsson’s ERM Frame-
work is supporting the five focus areas of the 
culture transformation initiative; Ericsson on 
the Move. For further information on Ericsson 
on the Move, please see page 2.

Strategy
Risk management is an important element of 
strategic decision making and value creation, 
since it captures the opportunities and threats 
that are related to reaching the strategic 
objectives. Ericsson’s risk management activi-
ties are interconnected with the development 
and deployment of Ericsson’s business plans 
and functional strategies.

Assessment & Treatment
Assessment and Treatment of risks are done in 
accordance with the ERM process (illustrated 
on page 17) that applies to the Group and 
to all roles with responsibilities with regards 
to risk management activities. It focuses on 
getting the group functions, market areas 
and business areas to connect their risks with 
strategic objectives and accountabilities for 
decision making, in a clear way. The process 
also covers the activities that are managed 
centrally by the Group Risk Management 
function.

Risk management planning
Risk management planning is done in collabo-
ration between risk managers in the group 
functions, market areas, business areas and 
the Group Risk Management function.

Risk Identification and Risk Analysis
Current risks within the scope of accountability 
for the group function, market area and busi-
ness area are identified in the bottom up risk 
identification process step. The appropriate 
risk manager engages the leadership teams 
and stakeholders in a unit and the organiza-
tion to identify risks. In the top down risk 
identification, the Group Risk Management 
function conducts interviews with senior man-
agement, and external experts, to identify and 
refine the risks Ericsson faces, 

The Risk Universe (illustrated on page 19) 
is used as inspiration to identify emerging risks 
and secure that all applicable risk categories 
are covered. Risk Descriptions cover event, 

Risk Description

Treatment plan

Risk Descriptions are created by answering the following questions:

T

Treatment plans for the risk are defined by looking at different treatment 
options to reduce the probability of the cause and impact of the event. 

2

Cause

Cause

Cause

1

Event/
Condition

3

Impact

Impact

Impact

Why could it happen?

What could happen?

Why do we care?

Cause

Cause

Cause

T

T

T

Event/
Condition

T

T

T

Impact

Impact

Impact

Corporate Governance report 2020Corporate governance report

19

Prime Risk Owners, the status of the prime 
risks to the Executive Team and the Audit and 
Compliance Committee on a regular basis. 
These reports include a heat map overview 
and a more detailed reporting of prime risks 
and relevant treatment.

Risk Heat Map
Risk Heat Map

y
t
i
l
i

b
a
b
o
r
P

i
i

h
h
g
g
h
h
y
y
r
r
e
e
V
V

h
h
g
g
H
H

i
i

i
i

m
m
u
u
d
d
e
e
M
M

w
w
o
o
L
L

Low 
Low 

Medium 
Medium 

High 
High 

Very high
Very high

Impact

The illustration shows an example of the heat map  
used for presenting the key risks in a unit. 

Monitoring 
The Group Risk Management function moni-
tors the efficiency and effectiveness of the 
ERM Framework. This is done through self-
assessments but also by providing assessment 
requirements regarding risk management to 
the ISO 9001 internal assessment process and 
follow up on the internal assessment results. 
The Group Risk Management function also 
reviews internal and external audit results 
to address identified weaknesses as part of 
the continuous improvements of the ERM 
framework.

cause and impact (illustrated on page 18). 
For further information on risks related to 
Ericsson’s business, see the chapter “Risk 
factors” in the Financial Report.

In the Risk Analysis process step, the 
impact of an identified risk is estimated 
considering four dimensions – financial risk, 
strategic risk, occupational health and safety 
risk, and reputational risk. The key risks in a 
unit are presented in a heat map (see example 
to the right). The heat map shows the impact 
and probability for each key risk and enables 
comparison for all kinds of risks and support 
prioritization. 

Risk Treatment
For identified risks of relevance, treatment 
options are chosen, i.e. avoid or accept the 
risk, mitigate the probability or impact of the 
risk, or increase the risk in order to pursue an 
opportunity and described in a treatment plan 
(illustrated on page 18). Once the treatment 
plan is implemented, its effectiveness shall be 
assessed on an ongoing basis, and decisions 
shall be made where corrective actions are 
needed.

Risk sign-off
The risk sign-off entail a process step where 
the risks, including the responsibility for 
handling a risk and treatment plans, are 
acknowledged by the unit’s leadership team 
and aligned cross-Group in a workshop with 
the applicable leadership team and the head 
of the Group Risk Management function. Such 
workshops are arranged by the appropriate 
risk manager.

Group Risk Consolidation & Prime Risk 
 Selection
The Group Risk Management function works 
to identify opportunities to consolidate risks 
based on commonalities: e.g. similar treat-
ment plans or root causes. Further, the Group 
Risk Management function works to identify 
and hand over the responsibility of the Group 

Risk Universe

consolidated risks, to the suitable unit for 
further analysis and treatment.

Ericsson’s prime risks are defined as the 
identified top risks in the Group. The respon-
sibility for each such risk is allocated to an 
Executive Team member and these risks are 
given additional attention in terms of analysis 
and reporting. The Group Risk Management 
function identifies potential prime risks in the 
Ericsson risk register in collaboration with the 
responsible units and the Executive Team.

Communication & Reporting
Risk Communication
Effective communication is important to 
enable employees to share information, work 
together, and support each other in managing 
risks in the business. The risk management 
community has the mission to create aware-
ness, improve knowledge and favorably influ-
ence behavior of both internal and external 
stakeholders with respect to risk management 
issues and requirements. Ericsson has 
established a Group Risk Council to facilitate 
cross-Group alignment and improvements of 
the ERM framework as well as of the manage-
ment of actual risks. The Head of Group Risk 
Management is the chair of the council in 
which all risk managers participate.

Risk Reporting
The risk managers coordinate the reporting 
of key risk status to the leadership teams 
within the respective unit on a regular basis. 
Each unit’s risk register is also reported to the 
Group Risk Management function as part of 
the Group risk consolidation and prime risk 
selection. Although the formal reporting to 
the Group Risk Management function is only 
required once a year, risks identified outside 
of the reporting cycle that could potentially be 
significant at Group level are required to be 
escalated when identified to the Group Risk 
Management function.

The Head of the Group Risk Management 

function reports, in collaboration with the 

Intellectual 
Property Rights

Competition

M&A

Cyber and 
 information security

Security, safety  
and continuity

People

Governance,  
risk and control

Laws and regulations

Communication  
and marketing

Geopolitical

Customer

Accounting

Treasury

Technology

Supply  
and sourcing 

Product and service

Project execution 

Corporate Governance report 2020 
 
 
 
 
 
 
 
 
 
 
 
20

Corporate governance report

Members of the Executive Team

Börje Ekholm
President and CEO (since 2017)

Fredrik Jejdling
Executive Vice President and 
Head of Business Area Networks 
(since 2017) and Head of Segment 
Networks

Arun Bansal 
Executive Vice President (since 
June 10, 2020) and Head of Market 
Area Europe & Latin America (since 
2017)

MajBritt Arfert
Senior Vice President, Chief People 
Officer and Head of Group Function 
People (since 2017)

Born 1963. Master of Science in 
Electrical Engineering, KTH Royal 
Institute of Technology, Stockholm, 
Sweden. Master of Business 
Administration, INSEAD, France.

Nationality: Sweden and USA

Board Member: Telefonaktiebolaget 
LM Ericsson, Alibaba Group and 
Trimble Inc.

Holdings in Ericsson: 1)  
260,351 Class B shares, 1,009,000 
ADS, 8,319 synthetic shares, and 
2,000,000 call options 2). 

Background: CEO of Patricia 
Industries, a division within Investor 
AB (2015–2017). President and 
CEO of Investor AB (2005–2015). 
Formerly Head of Investor Growth 
Capital Inc. and New Investments. 
Previous positions at Novare Kapital 
AB and McKinsey & Co Inc. Since 
2017, member of the Steering 
Committee of the World Economic 
Forum Digital Communication 
Governors. Member of the Board of 
the Swedish-American Chamber of 
Commerce New York. 

Born 1969. Master of Science 
in Economics and Business 
Administration, Stockholm School 
of Economics, Sweden.

Nationality: Sweden

Board Member: Teknikföretagen 
and the Confederation of Swedish 
Enterprise. 

Holdings in Ericsson: 1)  
14,752 Class B shares. 

Background: Senior Vice President 
and Head of Business Unit Network 
Services (2016–2017). Has held a 
variety of positions in commercial 
operations and financials, including 
Head of Region Sub-Saharan Africa, 
Head of Region India, and Head of 
Sales and Finance for Business Unit 
Global Services. Previous positions 
include senior positions with LUX 
Asia Pacific and Tele2 Group.

Born 1968. Bachelor of Engineering 
(Electronics), University of Jiwaji, 
India, and Postgraduate Diploma in 
Marketing, Indira Gandhi National 
Open University, India.

Nationality: India

Board Member: OPCOM Cables 
Sdn Bhd, Malaysia and Mycronic AB 
Sweden.

Holdings in Ericsson: 1)  
54,108 Class B shares and  
17,860 ADS.

Background: Various senior 
management positions, including 
Senior Vice President (2016–2017), 
Head of Business Unit-Radio (2014-
2016), Head of South East Asia 
& Oceania and Country Manager 
in Indonesia and Bangladesh. 
Lived and worked across multiple 
countries and markets, including 
Malaysia, Sweden, Singapore, UK 
and USA.

Born 1963. Bachelor of Human 
Resources, University of 
Gothenburg, Sweden.

Nationality: Sweden

Board Member: None.

Holdings in Ericsson: 1)  
35,763 Class B shares.

Background: Acting Head of 
Group Function Human Resources 
(November 2016–March 2017). 
Previously Head of Human 
Resources Ericsson Sweden (2015–
2017) and Vice President and Head 
of Human Resources Business Unit 
Support Solutions (2007–2015). 
Has held various senior positions in 
Ericsson including Head of Human 
Resources Business Unit Broadband 
Networks, Head of Human 
Resources Sony Ericsson Germany, 
Head of Human Resources Business 
Unit Transmission, Head of Human 
Resources Microwave Systems.

Changes in the Executive Team

 – Effective June 10, 2020, Arun Bansal was appointed Executive Vice President. 
 – The Board memberships and Ericsson holdings reported above are as of December 31, 2020.

1) The number of shares and ADS includes holdings by related persons, if applicable.
2) Call options issued by AB Industrivärden (1,000,000 call options) and Investor AB (1,000,000 call options), each entitling the purchase of one Ericsson B share from AB Industrivärden/Investor AB respectively 
(further information is available in the Notes to the consolidated financial statements – note G2 “Information regarding members of the Board of Directors and the Group management” in the Financial Report).

Corporate Governance report 2020 
Corporate governance report

21

Xavier Dedullen
Senior Vice President, Chief Legal 
Officer, Head of Group Function 
Legal Affairs and Compliance and 
secretary of the Board of Directors 
of Telefonaktiebolaget LM Ericsson 
(since 2018)

Born 1964. Master of Laws (LL.M), 
New York University School of Law, 
USA, Master of Laws (Lic. Jur), KU 
University of Leuven, Belgium, and 
Bachelor in Law, Facultés Notre 
Dame de la Paix, Belgium.

Nationality: Belgium

Board Member: None. 

Holdings in Ericsson: 1)  
None.

Background: Previously Group 
General Counsel at Holcim Ltd 
(now called LafargeHolcim) (2013–
2018) with responsibility for the 
Legal and Compliance functions, 
based in Switzerland. He started 
his career in private practice in New 
York in 1988 followed by various 
in-house positions of increasing 
seniority in the banking, power and 
telecom industries, based in the UK, 
Hong Kong and Switzerland. Prior 
to joining Holcim Ltd, he worked at 
Verizon (2004–2013) most recently 
as Vice President International – 
Legal and External Affairs. 

Erik Ekudden
Senior Vice President, Chief 
Technology Officer and Head of 
Group Function Technology (since 
2018)

Niklas Heuveldop
Senior Vice President and Head of 
Market Area North America (since 
2017)

Chris Houghton
Senior Vice President and Head of 
Market Area North East Asia (since 
2017)

Born 1966. Bachelor of Law, 
Huddersfield Polytechnic, United 
Kingdom. 

Nationality: United Kingdom

Board Member: None. 

Holdings in Ericsson: 1)  
73,453 Class B shares. 

Background: Head of Region 
North East Asia (2015–2017). Has 
also previously held management 
positions within Ericsson, including 
Head of Region India, Head of 
Customer Unit UK and Ireland and 
various management positions 
within Ericsson in China, Hungary, 
India, Ireland, Japan, Sweden and 
the UK.

Born 1968. Master of Science in 
Electrical Engineering, KTH Royal 
Institute of Technology, Stockholm, 
Sweden.

Born 1968. Master of Science 
in Industrial Engineering and 
Management, the Linköping 
Institute of Technology, Sweden. 

Nationality: Sweden

Board Member: None.

Holdings in Ericsson: 1)  
18,704 Class B shares  
and 8,972 ADS.

Background: Group Chief 
Technology Officer and Head 
of Technology and Architecture 
within Group Function Technology 
and Emerging Business (July 
2017–March 2018). Joined 
Ericsson in 1993 and has held 
various management positions 
in the company, including Head 
of Technology Strategy, Chief 
Technology Officer Americas 
in Santa Clara US, and Head of 
Standardization and Industry. 
Member of the Royal Swedish 
Academy of Engineering Sciences 
(IVA). Since 2020, member of 
the Broadband Commission for 
Sustainable Development and 
member of the board of IVA’s 
Näringslivsråd.

Nationality: Sweden

Board Member: The Swedish-
American Chamber of Commerce 
New York and CTIA – US wireless 
industry trade association.

Holdings in Ericsson: 1)  
15,611 Class B shares  
and 13,741 ADS. 

Background: Senior Vice President, 
Chief Strategy Officer and Head 
of Group Function Technology & 
Emerging Business (April 2017–
March 2018). Previous positions 
include Chief Customer Officer 
and Head of Group Function 
Sales (2016–2017) and senior 
leadership positions across Europe 
and the Americas, including Head 
of Global Customer Unit AT&T 
and Head of Market Unit Central 
America and Caribbean. Previous 
positions outside Ericsson include 
CEO of ServiceFactory and COO of 
WaterCove Networks.

The Board memberships and Ericsson holdings reported above are as of December 31, 2020.
1) The number of shares and ADS includes holdings by related persons, if applicable.

Corporate Governance report 202022

Corporate governance report

Members of the Executive Team, cont’d.

Jan Karlsson
Senior Vice President, Head of 
Business Area Digital Services (since 
2018) and Head of Segment Digital 
Services

Peter Laurin
Senior Vice President and Head of 
Business Area Managed Services 
(since 2017) and Head of Segment 
Managed Services

Stella Medlicott
Senior Vice President, Chief 
Marketing and Communications 
Officer and Head of Group Function 
Marketing & Corporate Relations 
(since 2019)

Carl Mellander
Senior Vice President, Chief 
Financial Officer and Head of Group 
Function Finance and Common 
Functions (since 2017)

Born 1966. Bachelor in Business 
Administration, ESSEC Business 
School, France.

Nationality: Sweden

Board Member: None

Holdings in Ericsson: 1)  
1,343 Class B-shares  
and 6,853 ADS.

Background: Acting Head of 
Business Area Digital Services 
February–July 2018. Previous Head 
of Solution Area BSS within Business 
Area Digital Services. Before joining 
Ericsson early 2017 Jan Karlsson 
was the CEO of DigitalRoute, an ISV 
focusing on data collection & pre-
processing across Telco and Non-
telco verticals.

Born 1971. Master of Technology, 
Chalmers University of Technology, 
Sweden, and Master of Business 
Administration, Gothenburg School 
of Economics and Commercial Law, 
Sweden.

Nationality: Sweden

Board Member: ByggVesta AB. 

Holdings in Ericsson: 1)  
18,021 Class B shares. 

Background: Head of Region 
Northern Europe and Central Asia. 
Previous management positions 
within Ericsson include Head of 
Ericsson’s Global Customer Unit 
Vodafone (2013–2016) and 
various executive positions in North 
America, Asia and Europe. Previous 
external roles include positions in 
Arthur D. Little and Mediatude Ltd.

Born 1969. Bachelors of Arts (Hons) 
degree in Social Science, University 
of Lincoln (known at that time as 
University of Humberside), United 
Kingdom and Postgraduate Diploma 
in Marketing, Chartered Institute of 
Marketing, United Kingdom.

Nationality: United Kingdom

Board Member: None. 

Holdings in Ericsson: 1)  
7,455 Class B shares.

Background: Vice President of 
Marketing, Communications and 
Government Relations for Ericsson 
Market Area Europe and Latin 
America July 2017–June 2019. Prior 
to joining Ericsson, Stella Medlicott 
was Chief Marketing Officer at Red 
Bee Media, which was acquired by 
Ericsson in May 2014. She has over 
25 years of marketing experience 
in major IT, telecoms and media 
companies including two years at 
Technicolor as VP Marketing and ten 
years at Siemens Communications 
as Global VP Marketing. 

Born 1964. Bachelor of Business 
Administration and Economics, 
University of Stockholm, Sweden 
and East- and South East Asia 
Program, Lund University, Sweden.

Nationality: Sweden 

Board Member: International 
Chamber of Commerce (ICC) 
Sweden. 

Holdings in Ericsson: 1)  
51,741 Class B shares. 

Background: Acting Chief Financial 
Officer and Head of Group Function 
Finance and Common Functions 
(July 2016–March 2017). Previous 
positions within Ericsson include 
Vice President and Group Treasurer, 
and Head of Finance in Region 
Western and Central Europe. Also 
held Head of Finance/CFO positions 
within the telecom operator space 
and defence industry.

The Board memberships and Ericsson holdings reported above are as of December 31, 2020.
1) The number of shares and ADS includes holdings by related persons, if applicable.

Corporate Governance report 2020Corporate governance report

23

Nunzio Mirtillo
Senior Vice President and Head 
of Market Area South East Asia, 
Oceania & India (since 2017)

Fadi Pharaon
Senior Vice President and Head of 
Market Area Middle East & Africa 
(since 2019)

Born 1961. Master in Electronic 
Engineering, Sapienza University, 
Italy.

Nationality: Italy

Board Member: None.

Holdings in Ericsson: 1)  
58,245 Class B shares.

Background: Previously Head of 
Region Mediterranean. Previous 
management positions within 
Ericsson include Head of Sales 
Networks for Western Europe within 
Business Unit Networks, Head of 
Business Operations in Market Unit 
South East Europe and Key Account 
Manager for Wind Italy, Vodafone 
Italy and other customers.

Born 1972. Master of Science in 
Computer Science, KTH Royal 
Institute of Technology, Sweden and 
a Master of Business Administration, 
Heriot Watt University, Edinburgh 
Business School, Scotland.

Nationality: Sweden and Lebanon

Board Member: None.

Holdings in Ericsson: 1)  
329 Class B shares  
and 1,124 ADS.

Background: Vice President of 
Networks & Managed Services 
(presales and commercial 
management) within Market Area 
Europe & Latin America. Previous 
management positions within 
Ericsson include Head of Presales 
and Strategy for Ericsson Region 
South East Asia & Oceania, and 
Country Manager for Ericsson 
Singapore and Brunei.

Åsa Tamsons
Senior Vice President and Head of 
Business Area Technologies & New 
Businesses (since 2018) and Head 
of Segment Emerging Business and 
Other

Born 1981. Master of Business 
Administration, Stockholm School of 
Economics, Sweden. 

Nationality: Sweden

Board Member: None.

Holdings in Ericsson: 1)  
6,533 Class B shares. 

Background: Head of Business 
Area Technology and Emerging 
Business (April–September 2018) 
and Group Strategy and M&A. 
Previously Partner at McKinsey 
& Company, serving high-
tech and telecommunications 
companies worldwide on growth 
strategies, digital and commercial 
transformations. Before joining 
Ericsson lived and work in the 
US, Brazil, France, Sweden and 
Singapore. 

The Board memberships and Ericsson holdings reported above are as of December 31, 2020.
1) The number of shares and ADS includes holdings by related persons, if applicable.

Corporate Governance report 202024

Corporate governance report

Auditor
According to the Articles of Association, the 
Parent Company shall have no less than one 
and no more than three registered public 
accounting firms as external independent 
auditor. Ericsson’s auditor is currently elected 
each year at the AGM for a one-year mandate 
period. The auditor reports to the shareholders 
at General Meetings.

The duties of the auditor include:

 – Updating the Board of Directors regarding 
the planning, scope and content of the 
annual audit work

 – Reviewing the interim reports to assess 

that the financial statements are presented 
fairly in all material respects and providing 
review opinions over the interim reports for 
the third and fourth quarters and the year-
end financial statements

 – Providing an audit opinion over the Annual 

Report

 – Advising the Board of Directors of non-

audit services performed, the consideration 
paid and other issues that determine the 
auditor’s independence. 

Auditing work is carried out by the auditor 
continuously throughout the year. For further 
information on the contacts between the 
Board and the auditor, please see “Work of the 
Board of Directors” earlier in this Corporate 
Governance report. 

Current auditor
In order to secure a timely auditor rotation, 
Deloitte AB was elected new auditor at the 
AGM 2020 for a period of one year, i.e. until 
the close of the AGM 2021. Deloitte AB has 
appointed Thomas Strömberg, Authorized 
Public Accountant, to serve as auditor in 
charge. Thomas Strömberg is also auditor in 
charge in Epiroc AB. 

Fees to the auditor
Ericsson paid the fees (including expenses) 
for audit-related and other services listed in 
the table in note H5, “Fees to auditors” in the 
Financial Report.

Internal control over  financial  
reporting 
This section has been prepared in accordance 
with the Annual Accounts Act and the Swedish 
Corporate Governance Code and is limited to 
internal control over financial reporting. 
Since Ericsson is listed in the US, the 

requirements outlined in the Sarbanes-Oxley 
Act (SOX) apply, subject to certain exceptions. 
These regulate the establishment and mainte-
nance of internal control over financial report-
ing as well as management’s assessment of 
the effectiveness of the controls.

In order to support high-quality reporting 
and to meet the requirement of SOX, the Com-
pany has implemented detailed documented 
controls and testing and reporting procedures 
based on the internationally established 2013 
COSO framework for internal control. The 
COSO framework is issued by the Committee 
of Sponsoring Organizations of the Treadway 
Commission (COSO).

Management’s internal control report 
according to SOX will be included in Ericsson’s 
Annual Report on Form 20-F and filed with 
the SEC in the US.

Disclosure policies
Ericsson’s financial reporting and disclosure 
policies aim to ensure transparent, relevant 
and consistent communication with equity 
and debt investors on a timely, fair and equal 
basis. This will support a fair market value 
for Ericsson securities. Ericsson wants cur-
rent and potential investors to have a good 
understanding of how the Company works, 
including operational performance, prospects 
and potential risks. 

To achieve these objectives, financial 

reporting and disclosure must be:
 – Transparent – enhancing understanding 
of the economic drivers and operational 
performance of the business, building trust 
and credibility

 – Consistent – comparable in scope and 
level of detail to facilitate comparison 
between reporting periods

 – Simple – to support understanding of 

business operations and performance and 
to avoid misinterpretations

 – Relevant – with focus on what is relevant 
to Ericsson’s stakeholders or required by 
regulation or listing agreements, to avoid 
information overload

 – Timely – with regularly scheduled disclo-
sures as well as ad-hoc information, such 
as press releases on important events, 
performed in a timely manner

 – Fair and equal – where all material infor-
mation is published via press releases to 
ensure that the whole investor community 
receives the information at the same time
 – Complete – free from material errors and 
a reflection of best practice – disclosures 
compliant with applicable financial report-
ing standards and listing requirements and 
in line with industry norms. 

Ericsson’s website comprises comprehensive 
information about the Group, including:
 – An archive of annual and interim reports
 – Access to recent news. 

Disclosure controls and procedures 
Ericsson has controls and procedures in 
place to allow for timely disclosure in accord-
ance with applicable laws and regulations, 
including the US Securities Exchange Act of 
1934, and under agreements with Nasdaq 
Stockholm and NASDAQ New York. These 
procedures also require that such information 
is provided to management, including the 
President and CEO and the CFO, so timely 
decisions can be made regarding required 
disclosure.

The Disclosure Committee assists manage-
ment in fulfilling their responsibility regarding 
disclosures made to the shareholders and the 
investment community. One of the main tasks 
of the committee is to monitor the integrity 
and effectiveness of the disclosure controls 
and procedures. The Disclosure Committee 
comprises members with various expertise. 

Ericsson has investments in certain entities 
that the Company does not control or manage. 
With respect to such entities, disclosure con-
trols and procedures are substantially more 
limited than those maintained with respect 
to subsidiaries. 

Corporate Governance report 2020Ericsson’s President and CEO and the CFO 
evaluated the Company’s disclosure controls 
and procedures and concluded that they were 
effective at a reasonable assurance level as of 
December 31, 2020. Any controls and proce-
dures, no matter how well designed and oper-
ated, can provide only reasonable assurance 
of achieving the desired control objectives.

Internal control over financial reporting
Ericsson has integrated risk management and 
internal control over financial reporting into 
its business processes. As defined in the COSO 
framework, internal control is an aggregation 
of components such as a control environment, 
risk assessment, control activities, information 
and communication and monitoring. 

The control framework is updated regularly  

to reflect relevant changes in processes, tools 
usage, outcome of risk assessments, changes 
in legislations, etc. During the period covered 
by the Annual Report 2020, enhancements 
were initiated to strengthen the design of 
the controls and the efficiency of the internal 
control over financial reporting. The scope 
of the enhancements covers both business 
process controls and IT controls. 

Although the Company has modified 
its workplace practices globally due to the 
COVID-19 pandemic, resulting in most of its 
employees working remotely, this has not 
significantly affected the Company’s internal 
controls over financial reporting. 

Control environment
The Company’s internal control structure is 
based on the division of tasks between the 
Board of Directors and its Committees and 
the President and CEO. The Company has 
implemented a management system that is 
based on: 
 – Steering documents, such as policies and 
directives, and a Code of Business Ethics

 – A strong corporate culture
 – The Company’s organization and mode 

of operations, with well-defined roles and 
responsibilities and delegations of authority
 – Several well-defined Group-wide processes 

for planning, operations and support.

The most essential parts of the control envi-
ronment relative to financial reporting are 
included in steering documents and processes 
for accounting and financial reporting. These 
steering documents are updated regularly to 
include, among other things:
 – Changes to laws
 – Financial reporting standards and listing 
requirements, such as IFRS and SOX.

The processes include specific controls to be 
performed to ensure high-quality financial 
reports. The management of each reporting 
legal entity, region and business unit is sup-
ported by a financial controller function with 
execution of controls related to transactions 
and reporting. The company controller func-
tions are organized in a number of Company 
Control Hubs, each supporting a number of 
legal entities within a geographical area. A 
financial controller function is also established 
on Group level, reporting to the CFO. 

Risk assessment 
Risks of material misstatements in financial 
reporting may exist in relation to recognition 
and measurement of assets, liabilities, revenue 
and cost or insufficient disclosure. Other risks 
related to financial reporting include fraud, 
loss or embezzlement of assets and undue 
favorable treatment of counterparties at the 
expense of the Company. 

Policies and directives regarding account-

ing and financial reporting cover areas of 
particular significance to support correct, 
complete and timely accounting, reporting 
and disclosure.

Identified types of risks are mitigated 
through well-defined business processes with 
integrated risk management activities, segre-
gation of duties and appropriate delegation 
of authority. This requires specific approval of 
material transactions and ensures adequate 
asset management. 

Corporate governance report

25

controls regarding recognition, measurement 
and disclosure. These include the application 
of critical accounting policies and estimates, 
in individual subsidiaries as well as in the 
consolidated accounts. 

Regular analyses of the financial results for 
each subsidiary, region and business unit cover 
the significant elements of assets, liabilities, 
revenues, costs and cash flow. Together with 
further analysis of the consolidated financial 
statements performed at Group level, these 
procedures are designed to produce financial 
reports without material errors.

For external financial reporting purposes, 
the Disclosure Committee performs additional 
control procedures to review whether the 
disclosure requirements are fulfilled. 

The Company has implemented controls 
to ensure that financial reports are prepared 
in accordance with its internal accounting 
and reporting policies and IFRS as well as 
with relevant listing regulations. It maintains 
detailed documentation on internal controls 
related to accounting and financial reporting. 
It also keeps records on the monitoring of the 
execution and results of such controls. This 
allows the President and CEO and the CFO to 
assess the effectiveness of the controls in a 
way that is compliant with SOX.

Entity-wide controls, focusing on the 
control environment and compliance with 
financial reporting policies and directives, 
are implemented in all subsidiaries. Detailed 
process controls and documentation of 
controls performed are also implemented in 
almost all subsidiaries, covering the items with 
significant materiality and risk.

In order to secure compliance, govern-
ance and risk management in the areas of 
legal entity accounting and taxation, as well 
as securing funding and equity levels, the 
Company operates through a Shared Service 
Center structure and a Company Control hub 
structure, covering subsidiaries in each respec-
tive geographical area. 

Control activities
The Company’s business processes include 
financial controls regarding the approval and 
accounting of business transactions. The 
financial closing and reporting process has 

Based on a common IT platform, a com-
mon chart of account and common master 
data, the hubs and shared services centers 
perform accounting and financial reporting 
services for most subsidiaries.

Corporate Governance report 202026

Corporate governance report

Information and communication
The Company’s information and communica-
tion channels support complete, correct and 
timely financial reporting by making all rel-
evant internal process instructions and policies 
accessible to all the employees concerned. 
Regular updates and briefing documents 
regarding changes in accounting policies, 
reporting and disclosure requirements are also 
supplied.

Subsidiaries and operating units prepare 

regular financial and management reports 
for internal steering groups and Company 
management. These include analysis and 
comments on financial performance and 
risks. The Board of Directors receives financial 
reports monthly. Ericsson has established a 
whistleblower tool, Ericsson Compliance Line, 
that can be used for the reporting of alleged 
violations that:

 – are conducted by Group or local manage-

ment, and

 – relate to corruption, questionable account-
ing, deficiencies in the internal control of 
accounting or auditing matters or other-
wise seriously affect vital interests of the 
Group or personal health and safety. 

Monitoring
The Company’s process for financial report-
ing is reviewed annually by management. 
This forms a basis for evaluating the internal 
management system and internal steering 
documents to ensure that they cover all 
significant areas related to financial reporting. 
The Shared Service Center and Company 
Control Hub Management continuously 
monitor accounting quality through a set of 
performance indicators. Compliance with 
policies and directives is monitored through 

annual self-assessments and representation 
letters from heads and company controllers in 
subsidiaries as well as in business areas and 
market areas. 

The Company’s financial performance is 

also reviewed at each Board meeting. The 
Committees of the Board fulfill important 
monitoring functions regarding remuneration, 
loans, investments, customer finance, cash 
management, financial reporting and internal 
control. The Audit and Compliance Committee 
and the Board of Directors review all interim 
and annual financial reports before they are 
released to the market. The Company’s inter-
nal audit function reports directly to the Audit 
and Compliance Committee. The Audit and 
Compliance Committee also receives regular 
reports from the external auditor. The Audit 
and Compliance Committee follows up on any 
actions taken to improve or modify controls.

Board of Directors

Stockholm, March 3, 2021

Telefonaktiebolaget LM Ericsson (publ)
Org. no. 556016-0680

Corporate Governance report 2020Auditor’s report on the  
Corporate governance report

Corporate governance report

27

To the general meeting of the shareholders in Telefonaktiebolaget LM Ericsson corporate identity number 556016-0680

Engagement and responsibility
It is the board of directors who is responsible for the corporate govern-
ance statement for the financial year January 1, 2020 – December 31, 
2020 on pages 1–26 and that it has been prepared in accordance with 
the Annual Accounts Act.

The scope of the audit
Our examination has been conducted in accordance with FAR’s stand-
ard RevU 16 The auditor’s examination of the corporate governance 
statement. This means that our examination of the corporate govern-
ance statement is different and substantially less in scope than an audit 

conducted in accordance with International Standards on Auditing and 
generally accepted auditing standards in Sweden. We believe that the 
examination has provided us with sufficient basis for our opinions.

Opinions
A corporate governance statement has been prepared. Disclosures in 
accordance with chapter 6 section 6 the second paragraph points 2–6 
the Annual Accounts Act and chapter 7 section 31 the second paragraph 
the same law are consistent with the annual accounts and the consoli-
dated accounts and are in accordance with the Annual Accounts Act.

Stockholm, March 3, 2021

Deloitte AB

Thomas Strömberg
Authorized public accountant

Corporate Governance report 2020Remuneration  
report

Part of  
Ericsson  
Annual Report  
2020

Annual Report 2020

Financial  
report

Corporate  
Governance  
report

Remuneration  
report

Sustainability  
and Corporate  
Responsibility  
report

ericsson.com

Contents

Remuneration report 2020

Statement from the Chair of the 
 Remuneration Committee

Introduction

Remuneration 2020 at a glance

Total remuneration to the President and CEO 
and Executive Vice Presidents

Variable remuneration

Short term variable compensation (STV)

Long-term variable compensation (LTV)

Shareholding guidelines for the  
Executive Team

Comparative information on the change of 
remuneration and Company performance

1

2

3

5

6

6

7

11

11

The Report has been prepared in accordance with Chapter 8, 
 Sections 53 a and 53 b of the Swedish Companies Act (2005:551) 
and the Remuneration Rules (December 1, 2020) issued by the 
Swedish Corporate Governance Board.

Information required under Chapter 5, Sections 40–44 of the 
Annual Accounts Act (1995:1554) is available in note G1–G4 
in the Financial report.

Information on the work of the Remuneration Committee during 
2020 is set out in the Corporate Governance report, which is avail-
able on page 10 in the Corporate governance report.

1

Remuneration report 2020

Statement from the Chair of  
the Remuneration Committee

On behalf of the Board of Directors, I am 
pleased to present Ericsson’s Remuneration 
report for the financial year 2020. The Remu-
neration report describes how the Guidelines 
for remuneration to Group Management were 
implemented, as well as the long-term variable 
compensation program during 2020.

In 2020, Ericsson continued to successfully 

execute on the focused business strategy 
introduced in 2017 and has restored profit-
ability and delivered organic growth, which 
enabled the Company to achieve its financial 
targets at Group level. Remaining committed 
to the targets for 2022, the Company continues 
to pursue selective, disciplined and profitable 
growth in order to build a stronger Ericsson in 
the long term.

It is only possible for Ericsson to accomplish 

its long-term goals under a strong leadership 
team with a mix of talent consisting of indi-
viduals with a range of backgrounds, skills and 
capabilities. This requires that the Company 
can attract, retain and motivate the right talent 
and can offer them competitive remuneration 
at a global level. Hence, Ericsson’s remunera-
tion philosophy and practices are based on 
the principles of competitiveness, fairness, 
transparency and performance, with long-term 
value creation for shareholders as the overall 
purpose in order to successfully implement the 
Company’s strategy and sustainable long-term 
interests.

In 2020, the Guidelines for remuneration 

to Group Management, approved by the 
shareholders in March 2020, were successfully 

implemented and remuneration was paid in 
accordance with the applicable guidelines. In 
the annual total compensation review, each 
compensation element (at target level) in the 
total remuneration mix has been benchmarked 
against external local and global market levels 
where Ericsson competes for talent.

Furthermore, the use of the one-year Group 
operating income performance criterion for the 
long-term variable compensation programs 
starting from 2018 proved effective in terms 
of playing a key role in the achievement of 
Ericsson’s 2020 Group financial targets. The 
Remuneration Committee and the Board of 
Directors therefore proposes a long-term vari-
able compensation program for 2021 with the 
same structure and performance criteria as the 
long-term variable compensation program for 
2020 to the Annual General Meeting of share-
holders in 2021.

In closing, I want to recognize the level of 

energy, determination and resilience dem-
onstrated by the Executive Team and by all 
our people across the global organization in 
implementation of the focused strategy and 
achieving a successful turnaround especially 
during these difficult times. Thank you all!

Jon Fredrik Baksaas
Chair of the Remuneration Committee 

Remuneration report 2020 
2

Introduction 

This Remuneration report (the Report) provides an outline of how the 
Guidelines for Remuneration to Group Management (the Guidelines) of 
Telefonaktiebolaget LM Ericsson (Ericsson or the Company), adopted 
by the Annual General Meeting of shareholders (AGM) 2020, have 
been implemented in the financial year 2020. The Report also provides 
details on total remuneration, including fixed and variable remunera-
tion, to Ericsson’s President and CEO and the two Executive Vice Presi-
dents. In addition, the Report contains a summary of the Company’s 
current short-term and long-term variable compensation programs to 
the Executive Team.

The remuneration to the President and CEO and the Executive Vice 
Presidents presented in the Report constitute their total remuneration, 
regardless of being paid through the Company or a Group company.
The Guidelines, adopted by the AGM 2020, can be found on page 
20–24 in the Financial report. The auditor’s report regarding whether 
the Company has complied with the Guidelines is available on 
Ericsson’s website, www.ericsson.com.

Remuneration to the Board of Directors is not covered by this Report. 

Such remuneration is resolved annually by the AGM and is disclosed in 
note G2 on page 67–68 in the Financial report.

Executive outline
Information regarding Ericsson’s performance during the financial year 
can be found in the Annual Report 2020.

A successful implementation of the Company’s strategy and sustain-

able long-term interests requires that the Company can attract, retain 
and motivate the right talent and can offer them competitive remunera-
tion. For Ericsson, long-term value creation for shareholders and pay 
for performance constitute a strong foundation for remuneration. The 
Guidelines aim to ensure alignment with Ericsson’s current remunera-
tion philosophy and practices applicable for the Company’s employees 
based on the principles of competitiveness, fairness, transparency and 
performance. In particular to:
 – Attract and retain highly competent, high performing, and motivated 
people that have the ability, experience and skill to deliver on the 
Ericsson strategy,

 – Encourage behavior consistent with Ericsson’s culture and core 

values,

 – Ensure fairness in reward by delivering total remuneration that is 

appropriate but not excessive, and clearly explained,

 – Have a total compensation mix of fixed pay, variable pay and ben-
efits that is competitive where Ericsson competes for talent, and
 – Encourage variable remuneration which aligns employees with 

clear and relevant targets, reinforces their performance and enables 
 flexible remuneration costs.

The Guidelines also aim to allow the Company to offer the members 
of the Executive Team attractive and competitive total remuneration 
globally.

Under the Guidelines, remuneration to the Executive Team shall be 

on market terms and may consist of the following components: fixed 
salary, variable remuneration, pension and other benefits. In addition to 
remuneration covered by the Guidelines, the shareholders have decided 
to implement long-term variable compensation programs (LTV). The 
programs LTV 2018, LTV 2019 and LTV 2020 are still ongoing.

During 2020, no derogations or deviations have been made from 
the applicable guidelines or from the decision procedures set out in the 
applicable guidelines for determining the remuneration to the Executive 
Team. No remuneration has been reclaimed during 2020.

The following key decisions with regards to remuneration were made 

during 2020:
 – Fixed salary review was conducted in January 2020, taking into 

account the total remuneration.

 – Outcomes of short-term variable remuneration determined by 

reference to performance against applicable financial measures and 
resulted in an outcome being at maximum, 100% and an outcome 
being 81,2%, respectively, for the Executive Vice Presidents. 
 – Achieved vesting level of the LTV 2018 determined to be 200%, 
based on the pre-agreed performance criteria; Group operating 
income, relative and absolute total shareholder return (TSR).
 – Achieved vesting level for the LTV 2020 Group operating income 

performance criteria was determined to be 200%.

The Remuneration Committee supports the Board of Directors with 
the review and evaluation of the Guidelines and Ericsson’s applica-
tion of the Guidelines. The Remuneration Committee and the Board 
of Directors have concluded that the Guidelines should not be further 
revised. The Guidelines approved by the AGM 2020 are valid until the 
AGM 2024. No changes are proposed to the Guidelines, and therefore 
no shareholder approval of remuneration guidelines will be required at 
the AGM 2021.

The Remuneration Committee and the Board of Directors evaluate 
the LTV programs to the Executive Team on an ongoing basis for effec-
tiveness in serving their purpose to support achieving the Company’s 
strategic business objectives and sustainable long-term interests, as 
well as their facility to increase the long-term focus of the members 
of the Executive Team and align their interests with the long-term 
expectations and the interests of the shareholders.

Upon evaluation of the ongoing LTV programs to the Executive 
Team for 2018, 2019 and 2020, the Remuneration Committee and the 
Board of Directors concluded that these ongoing LTV programs, which 
are all the same in terms of plan structure, performance criteria and 
performance periods, enabled the Company to achieve its long-term 
objectives for 2020 set forth in 2017, especially with the inclusion of 
the one-year Group operating income performance criterion. Although 
the Group operating performance criterion has a one-year performance 
period, it has a three-year vesting period that is the same as the vesting 
periods for the absolute and relative TSR performance criteria, which 
is in line with the objectives of the LTV programs. This means that the 
participants cannot exercise any of the allocated Performance Share 
Awards until the three-year vesting period is completed and that 
the participants are fully exposed to share price movements for the 
 three-year period.

The LTV programs for 2018, 2019 and 2020 facilitated to secure 
execution of the focused business strategy since its launch in 2017, 
and as a result the Company has restored profitability, delivered 
organic growth, achieved its long-term 2020 financial targets and in 
turn created increased shareholder value. As a result, the Board of 
 Directors, upon recommendation from the Remuneration Committee, 
has resolved to propose to the AGM 2021 an LTV program to the 
 Executive Team for 2021 with the same structure as LTV 2020. The 
aim of LTV 2021 remains to support achieving the Company’s strategic 
business objectives, sustainable long-term interests and to increase 
the long-term focus of the members of the Executive Team and align 
their interests with the long-term expectations and the interests of 
the shareholders.

Remuneration report 2020 
Remuneration 2020 at a glance

Total remuneration

The table below summarizes how the remuneration elements outlined in the Guidelines have been applied in relation to the President and CEO 
and the Executive Vice Presidents. The table also summarizes information on LTV, as approved by the shareholders.

3

Purpose and link to strategy

Key features

Fixed salary

Support the attraction and retention of 
 executive talent required to implement 
 Ericsson’s strategy.

Deliver part of the annual compen sation in 
a  predictable format.

Salaries are normally reviewed annually in January 
taking into account:

 – Ericsson’s overall business performance,

 – business performance of the unit that the 

 individual leads,

 – year-on-year performance of the individual,

 – external economic environment,

 – size and complexity of the position,

 – external market data,

 – pay and conditions for other employees based in 
locations considered to be relevant to the role.

When setting fixed salaries, the impact on total 
remuneration is also taken into consideration.

Implementation during the  financial year 
that ended on December 31, 2020

President and CEO: fixed annual salary of 
SEK 16,876,629 corresponding to an increase 
of 10% since 2019.

EVP Head of Business Area Networks: fixed 
annual  salary of SEK 7,942,375, corresponding 
to an increase of 29% since 2019.

EVP Head of Market Area Europe and Latin 
America fixed salary of SEK 8,673,843 
(appointed EVP in June 2020).

Other benefits

Provide market competitive benefits to sup-
port the attraction and retention of execu-
tive talent required to implement Ericsson’s 
strategy.

Pension

Offer long term financial security and plan-
ning for retirement by way of providing com-
petitive retirement arrangements in line with 
local market practices.

Short term 
 variable 
 compensation 
(STV)

Set clear and relevant targets for the 
Executive Team that are aligned with 
Ericsson’s strategy and sustainable long-term 
interests.

Provide individuals an earning opportunity for 
performance at flexible cost to the Company.

Long term 
 variable 
 compensation 
(LTV)

Align the long-term interests of the mem-
bers of the Executive Team with those of 
shareholders.

Rewards consistent with long-term perfor-
mance in line with Ericsson’s business strategy.

Provide individuals with long-term com-
pensation for long-term commitment and 
value creation in alignment with shareholder 
 interests.

Benefits are set in line with competitive market 
practices in the individual’s country of employment.

President and CEO: other benefits to a value of 
SEK 770,276.

The levels of benefits provided may vary year on 
year depending on the cost of the provision of 
 benefits to the Company.

Benefits are capped at 10% of the annual fixed 
 salary for members of the Executive Team located 
in Sweden.

Benefits for members of the Executive Team 
who are on long-term international assignment 
(LTA) in countries other than their home coun-
tries of employment, are determined in line with 
the Company’s global international mobility policy 
which may include (but is not limited to) commut-
ing or relocation costs; cost of living adjustment, 
housing, home travel or education allowance; tax 
and social security equalization assistance.

The pension plans follow competitive practice in 
the individual’s home country. 

Pension plans for the President and CEO and the 
Executive Vice Presidents are defined contribu-
tion plans.

EVP Head of Business Area Networks: other 
benefits to a value of SEK 22,110.

EVP Head of Market Area Europe and 
Latin America: other benefits to a value of 
SEK 840,273.

Company pension contribution:

 – President and CEO: SEK 9,113,376

 – EVP Head of Business Area Networks: 

SEK 3,457,409,

 – EVP Head of Market Area Europe and Latin 

America: SEK 516,344.

The President and CEO is not entitled to any STV.

Outcome of STV 2020:

 – EVP Head of Business Area Networks: 100% 

of the maximum opportunity

 – EVP Head of Market Area Europe and Latin 

America: 81,2% of the maximum opportunity.

Achieved vesting of LTV 2018 at 200%  
of target.

Target opportunity is at 30% of fixed salary and 
maximum is 60% of fixed salary for the Executive 
Vice Presidents.

Performance measures, weightings and target 
 levels are set annually. 

Subject to malus and clawback.

Awards granted after AGM approval.

Award levels are determined as percentage of fixed 
salary:

 – For the President and CEO 180% of fixed salary.

 – For the Executive Vice Presidents 50% of fixed 

salary.

Performance measures, weightings and targets 
 levels are presented to the AGM for approval. 
Three-year vesting period.

Subject to malus and clawback.

Remuneration report 2020 
4

Remuneration earned in 2020

Börje Ekholm
President and CEO

MSEK

120

100

80

60

40

20

0

72.4

78.5

0.6

8.3

16.3

2019

9.1

17.7

0.8

2020

Fredrik Jejdling  
EVP and Head of Business Area Networks 
Remuneration earned – Fredrik Jejdling

Arun Bansal 1) EVP and Head of Market Area 
Europe and Latin America
Remuneration earned – Arun Bansal

MSEK

MSEK

40

35

30

25

20

15

10

5

0

9.0

4.4

3.5

7.9

0.0

3.7

3.1

3.3

6.9

0.1

2019

2020

40

35

30

25

20

15

10

5

0

9.8

8.7

2.3
0.5
0.8

2019

2020

  Fixed salary 

  Benefits 

  Pension 

  LTV

  Fixed salary 

  Benefits 

  Pension 

  STV 

  LTV

  Fixed salary 

  Benefits 

  Pension 

  STV 

  LTV

STV 
The information presented for 2020 covers the financial year 2020, and 
the information for 2019 covers the financial year 2019.

LTV
The information presented for 2020 include information on LTV 2018 
that will vest during 2021, and the information presented for 2019 
include information on LTV 2017 that vested during 2020.

1)  Arun Bansal was appointed Executive Vice President 
in June 2020. Information disclosed covers the time 
period June 1– December 31, 2020.

Performance outcome in 2020

STV 2020 outcome

2020 Short Term Variable Compensation outcome

LTV 2018 outcome 

2018 Long Term Variable Compensation outcome 

LTV 2018 TSR development (2018–2020)

%

100

80

60

40

20

0

100

60

100

60
54

81

41

40

40

40

Opportunity

Outcome
Fredrik Jejdling
EVP and Head 
of Business 
Area Networks

Outcome
Arun Bansal
EVP and Head 
of Market Area 
Europe and 
Latin America

   Economic Profit: Business Area/Market Area as % of  maximum 
opportunity
   Economic Profit: Group as % of maximum opportunity

Economic Profit means operating profit less cost of capital.

%

100

80

60

40

20

0

100

20

30

50

100

20

30

50

162.01

104.47

100.93

 Relative TSR  
ranking 1,94 out of 
12, achieved vest-
ing level 200%

Absolute TSR  
26,92% CAGR 
achieved vesting 
level 200%

%

QUALCOMM

Ericsson

Motorola Solutions

Harris

CGI Group

Cisco Systems

Corning

F5 Networks

Cap Gemini

42.73

38.28

30.28

26.86

25.99

24.03

Cognizant

11.66

IBM

-5.27

Juniper

-8.55

Nokia

-16.55

Opportunity

Outcome

-50

0

50

100 150 200

   Relative TSR: As % of maximum opportunity
  Absolute TSR: As % of maximum opportunity
   Group Operating Income: As % of maximum opportunity

To support the execution of Ericsson’s business strategy and achievement of the financial targets of the Group, the Company’s variable 
compensation programs focus on targets relating to economic profit, Group operating income and TSR. The variable remuneration is thereby 
designed to create incentives for the contribution to Ericsson’s short- and long-term strategic plan and business objectives.

Remuneration report 2020 
Total remuneration to the President  
and CEO and Executive Vice Presidents 

The table below sets out total remuneration to the President and CEO and the Executive Vice Presidents of Ericsson during 2019 and 2020.

Total remuneration to the President and CEO and Executive Vice Presidents

5

Name and position

Börje Ekholm  
President and CEO

Fredrik Jejdling  
Executive Vice President and 
Head of Business Area Networks
Arun Bansal Executive  
Vice President and Head of
 Market Area Europe &  
Latin America 9,10)

Financial 
 year

2020
2019
2020

2019

2020

Fixed remuneration

Variable remuneration

Fixed salary 
(incl. vaca-
tion pay)

17,727,726
16,299,080
7,925,971

Other  
benefits1) 

One-year  
variable2) 

Multi-year 
variable3) 

770,276
600,572
22,110

– 78,475,833
– 72,397,175
9,025,678

4,415,425

8,673,843

840,273

2,253,084

9,844,590

201910)

–

–

–

–

Additional 
arrange-
ments4) 

Pension5)

Total  
remuneration6)

Proportion  
of fixed  
remuneration7)

Proportion  
of variable 
remuneration8)

– 9,113,376
– 8,284,891
– 3,457,409

106,087,211
97,581,719
24,846,592

–

–

516,344

22,128,134

–

–

26%
26%
46%

60%

45%

–

74%
74%
54%

40%

55%

–

6,933,652

142,305

3,085,500

3,724,945

– 3,282,635

17,169,037

1)  For further information about other benefits, see table regarding the Implementation of fixed remuneration and pension to the President and CEO and the Executive Vice Presidents.
2)  Amounts represent STV that was earned during the financial year that is paid the following year, i.e. for 2020 amounts represent STV 2020 and for 2019 amount represents STV 2019.
3)  Amounts represent the LTV for which all performance periods lapsed during the financial year and the EPSP share matching that took place during the financial year. For 2020 amounts represent LTV 2018 and 
for 2019 amounts represent LTV 2017. Amounts are calculated based on the numbers of Performance Share Awards that will vest at the end of the vesting period multiplied by the volume weighted average of 
the five last trading days of each financial year. The 2016 EPSP was settled and closed with the final delivery of the remaining performance matching shares to the participants on August 17, 2020. The 2016 
EPSP performance period ended December 31, 2018, and since 2016 no EPSP has been introduced for members of the ET. The details of the EPSP are explained in the notes to the consolidated financial state-
ments – note G3 share-based compensation, page 69 in the Financial report.

4)  Amounts represent discretionary additional arrangements approved by the Remuneration Committee or the Board of Directors that was made during the financial year 
5)  Amounts represent cash in lieu of pension (for the President and CEO) or pension contributions (for the Executive Vice Presidents) paid during the financial year.
6)  Amounts represent the sum of Fixed remuneration, Variable remuneration, Additional arrangements and Pension.
7)  Amounts represent the sum of Fixed remuneration and Pension divided by Total remuneration.
8)  Amounts represent the sum of Variable remuneration and Additional arrangements divided by Total remuneration.
9)  Any remuneration in foreign currency has been translated to SEK at average exchange rates for the year.
10) Arun Bansal was appointed Executive Vice President in June 2020. Fixed salary, Other benefits, One-year variable, Additional arrangements and Pension are calculated on a pro-rata basis for the time period 

June 1 – December 31, 2020. With regards to Multi-year variable, it constitutes LTV 2018 and EPSP share matching for the time period June 1 – December 31, 2020. 

Implementation of fixed remuneration and pension to the President and CEO and the Executive Vice Presidents
The table below sets out the implementation of fixed remuneration and pension to the President and CEO and the Executive Vice Presidents.

Fixed Salary

Other Benefits

Pension

Börje Ekholm 
President and 
CEO

Fredrik Jejdling 
Executive Vice 
President and 
Head of Business 
Area Networks

When Börje Ekholm was appointed President and CEO, he 
had a fixed salary at par with the previous incumbent, which 
reflects Ericsson’s relative size and importance in Sweden. The 
Company has made a major turnaround since 2017 imple-
menting the focused strategy under Börje Ekholm’s leadership, 
coupled with a shift in the Company’s culture. The new research 
and development (R&D) strategy delivers significant progress 
and the Company’s technology and pipeline have been 
strengthened by targeted business development. As a result, 
Ericsson delivers strong financial and operating performance 
despite fines related to the settlement with the US Department 
of Justice (DoJ) and Securities and Exchange Commission (SEC) 
investigation during 2019. To reflect the performance of the 
President and CEO up until the end of 2019, he was awarded a 
salary increase of 10% from January 1, 2020. The fixed salary 
level of 2020 is deemed appropriate in relation to the respon-
sibility of being the President and CEO of a leading global ICT 
solutions provider compared to the compensation packages of 
President and CEOs of similar international companies.

The salary level reflects Fredrik Jejdling’s responsibility as 
head of Ericsson’s largest segment Networks. The salary level 
is deemed competitive with regards to the external market of 
both other Executive Vice Presidents of leading global ICT solu-
tions providers as well as smaller sized companies’ President 
and CEOs. Except from the fixed salary increase on January 1, 
2020, Fredrik also received an extra salary increase of 14,4% 
for exceptional performance effective from August 1, 2020, 
which is reflected above.

In accordance with the 
Company’s Swedish benefits 
policy, Börje Ekholm is entitled to 
a company car or a cash allow-
ance and other ordinary benefits 
as other employees in Sweden. 
Due to Börje Ekholm being 
resident in the USA he is also 
entitled to a US medical insurance 
as well as tax advisory services 
with regards to his income 
statement.

Börje Ekholm receives a cash payment in lieu 
of a defined contribution pension, because 
it is not possible to enroll him in the Swedish 
defined contribution pension plan (ITP1) 
due to his residency in the USA. The cash 
payment is treated as salary for the purposes 
of tax and social security and is made in a way 
which is cost neutral for Ericsson. Because 
Börje Ekholm’s remuneration package does 
not include an STV component, and because 
incentive payments in cash are included as 
part of the pensionable income under Swedish 
rules, it was agreed in his employment contract 
that his pension contribution would include an 
additional premium over annual fixed salary to 
take into account an assumed STV on-target 
opportunity.

In accordance with the 
Company’s Swedish benefits 
policy, Fredrik Jejdling is entitled 
to a company car or a cash allow-
ance and other ordinary benefits 
as other employees in Sweden.

In accordance with Ericsson’s pension guide-
lines, Fredrik Jejdling participates in the defined 
contribution plan ITP1. He is not entitled to any 
other retirement benefit outside of the rules and 
regulations in the ITP.

Arun Bansal 
Executive Vice 
President and 
Head of Market 
Area Europe & 
Latin America

The fixed salary reflects Arun Bansal’s responsibility as head 
of two major geographies, both Europe and Latin America. His 
salary level is deemed competitive to reflect his responsibility. 
Arun Bansal is currently on LTA in the United Kingdom from his 
original employment in India. In accordance with best practice 
for international assignments, his compensation is set with a 
“home base approach”.

As Arun Bansal is on LTA, he is 
entitled to benefits in line with 
Ericsson’s international mobility 
policy such as housing allowance, 
transportation allowance, home 
travel, tax and social security 
equalization assistance and 
medical insurance.

In accordance with Ericsson’s pension 
guidelines and according to his employment 
contract, Arun Bansal is eligible for Ericsson’s 
LTA pension plan, International Pension Plan 
(IPP) and annual pension contribution is paid 
into Interben Trustees Limited in 2020.

Remuneration report 2020 
6

Variable remuneration

Ericsson believes that, where possible, variable compensation should 
be encouraged as an integral part of total remuneration. First and 
foremost, this aligns the employees’ interests with Ericsson’s strategic 
business objectives, sustainable long-term interests and the relevant 
unit’s performance. In addition, it enables more flexible payroll costs 
and emphasizes the link between performance and pay.

All variable compensation plans have maximum award and vest-

ing limits. Short-term variable compensation is to a greater extent 
dependent on the performance of Ericsson and the specific unit, while 
long-term variable compensation is dependent on the achievements of 
the Ericsson Group.

Short term variable compensation (STV)
Short-term annual variable compensation is delivered through cash-
based programs that are dependent only on financial business targets. 
Specific financial business targets are derived from the annual business 
plan approved by the Board of Directors and, in turn, defined by the 
Company’s long-term strategy. Ericsson strives to achieve best-in-class 
margins and return on investment along with strong cash conversion 
and therefore the starting point is to have one core economic profit 
target which is a measure of operational profitability after the deduction 
of cost of capital.

For the Executive Team, economic profit targets are defined:
 – At Group level for heads of Group functions,
 – As a combination of Group level and business area level for heads of 

business areas,

 – As a combination of Group level and market area level for heads of 

market areas.

The President and CEO does not uphold any short-term variable com-
pensation, with the main intention to encourage and ensure a long-term 
engagement and performance. The Remuneration Committee decides 
on and approves all targets which are set for other members of the 
Executive Team. These targets are cascaded within the organization 
and broken down to unit-related targets throughout the Company 
where applicable. The Remuneration Committee monitors the appropri-
ateness and fairness of the Group, business area and market area target 
levels throughout the performance year and has the authority to revise 
them should they cease to be relevant or stretching or to enhance share-
holder value. The current weighting for the Executive Vice Presidents 
as well as other business or market area heads is 40% Group Economic 
Profit target and 60% business/market area Economic Profit target.

The tables below set out the outcome of STV 2020 for each Executive Vice President, determined by reference to performance against applicable 
financial measures.

Executive Vice President and Head of Business Area Networks – Fredrik Jejdling (STV 2020)

Measure

Weighting

Group Economic Profit 1)

Business Area Networks Economic Profit 1)

Total

40%

60%

100%

1) Economic Profit means operating profit less cost of capital.

Threshold performance 
 level (as % of Target) 

SEK outcome at  
threshold performance

Target  
performance level

Maximum performance  
level (as % of target) 

SEK outcome at  
target  performance

SEK outcome at  
maximum performance

Actual Performance  
(as % of target) 

SEK outcome at  
actual  performance

61%
SEK 0
84%
SEK 0

SEK 0

100%
SEK 883,085
100%
SEK 1,324,627

SEK 2,207,712

139%
SEK 1,766,170
125%
SEK 2,649,255

SEK 4,415,425

157%
SEK 1,766,170
152%
SEK 2,649,255

SEK 4,415,425

Executive Vice President and Head of Market Area Europe and Latin America– Arun Bansal (STV 2020) 1)

Measure

Weighting

Group Economic Profit 2)

Market Area Europe and Latin America 
 Economic Profit 2)

Total

40%

60%

100%

Threshold performance 
 level (as % of Target) 

Target  
performance level

Maximum performance  
level (as % of target) 

Actual Performance  
(as % of target) 

SEK outcome at  
threshold performance1)

SEK outcome at  
target  performance1)

SEK outcome at  
maximum performance1)

SEK outcome at  
actual  performance1)

61%
SEK 0
71%
SEK 0

SEK 0

100%
SEK 554,954
100%
SEK 832,431

SEK 1,387,384

139%
SEK1,109,907
129%
SEK 1,664,861

SEK 2,774,769

157%
SEK 1,109,907
111%
SEK1,143,176

SEK 2,253,084

1)  Arun Bansal was appointed Executive Vice President in June 2020. SEK outcome at threshold performance, SEK outcome at target performance, SEK outcome at maximum performance and SEK outcome at 

actual performance, respectively, are calculated on a pro-rata basis for the time period June 1 – December 31, 2020.

2) Economic Profit means operating profit less cost of capital.

Remuneration report 2020 
 
Long-term variable compensation (LTV)
The current LTV programs have been designed to encourage long-term 
commitment and value creation in alignment with Ericsson’s long-term 
strategic objectives and shareholder interests. They form part of a total 
remuneration package and in general span over a minimum of three 
years. As these are variable compensation programs, the outcomes 
cannot be predicted when the programs are introduced and rewards 
depend on long-term personal commitment, corporate performance 
and share price development.

Since 2017, the introduced LTV programs within Ericsson consist 
of share-based remuneration for members of the Executive Team. The 
aim of the LTV programs is to attract, retain and motivate executives 
in a competitive market through performance-based share related 
incentives and to encourage the build-up of significant equity holdings 
to align the interests of the Executive Team with those of shareholders. 
Awards under LTV 2017, 2018, 2019 and 2020 (Performance Share 
Awards) are granted free of charge entitling the participants, provided 
that i.a. certain performance conditions are met, to receive a number 
of shares, free of charge, following expiration of a three-year vesting 
period (vesting period) under each program. Allotment of shares pursu-
ant to Performance Share Awards are subject to the achievement of 
challenging performance criteria which are defined specific to each 
year’s program when the program was introduced. Which portion, if 
any, of the Performance Share Awards for LTV will vest is determined 
at the end of the relevant performance period based on the satisfaction 
of the predetermined performance criteria for that year’s LTV program, 
ranging from one to three years (performance period). It is generally 
required that the participant retains his or her employment over a period 
of three years from the date of grant of awards to be eligible for receiv-
ing the performance awards. Provided that the performance criteria 
have been met during the performance period and that the participant 
has retained his or her employment (unless special circumstances are 
at hand) during the service period, allotment of vested shares will take 
place as soon as practicably possible following the expiration of the 

7

vesting period. When determining the final vesting level of Performance 
Share Awards, the Board of Directors examines whether the vesting 
level is reasonable considering the Company’s financial results and 
position, conditions on the stock market and other circumstances, and if 
not, reserves the right to reduce the vesting level to a lower level deemed 
appropriate.

The Board may, at any time prior to the Vesting Date of an award, 

reduce (including to zero) the number of shares to which an award 
relates, to the extent it considers appropriate, taking into account:
 – the Company’s financial results and position;
 – conditions on the stock market; and/or
 – such other circumstances as the Board considers appropriate.

In addition, the Company has the right in its discretion to deny in whole 
or in part the entitlement of a participant to the program related to the 
year(s) in which the participant has acted in breach of Ericsson’s Code of 
Business Ethics. The Company also has the right in its discretion to claim 
repayment in whole or in part the awards vested in respect of year(s) in 
which the participant has acted in breach of Ericsson’s code of Business 
Ethics, and the Participant agrees to repay accordingly.

The details for each of the ongoing long-term variable compensation 

programs within Ericsson, including the programs for other employees, 
are explained in the notes to the consolidated financial statements – 
note G3 share-based compensation, page 69 in the Financial report.

Long-Term Variable compensation program 2020 (LTV 2020)
LTV 2020 was approved at the AGM 2020 and includes all members 
of the Executive Team, a total of 15 Executive Team members in 2020, 
including the President and CEO. The participants were granted Perfor-
mance Share Awards on April 1, 2020. The Performance Share Awards 
granted to the President and CEO and Executive Vice Presidents are 
summarized in the table below.

Grant information Long-Term Variable compensation program 2020 (LTV 2020)

Participant

Börje Ekholm
Fredrik Jejdling 
Arun Bansal 6)

Grant value1)

30,377,932
3,471,188
4,272,052

Grant value as 
 percentage of  
annual base salary2)

Number of  
Performance Share  
Awards granted3)

Percentage of grant  
subject to performance 
condition4)

Maximum number of  
possible performance 
awards vesting5) 

180%
50%
50%

389,660
44,525
54,797

100%
100%
100%

779,320
89,050
109,594

1) Amounts represent base entitlement amount in SEK.
2) Numbers represent base entitlement amount as percentage of the annual base salary at grant date.
3) Calculated as the respective grant value divided by the volume weighted average of the market price of Ericsson B shares on Nasdaq Stockholm during the five trading days immediately following the publication 

of the Company’s interim report for the fourth quarter 2019. 

4) All Performance Share Awards are subject to challenging performance criteria that are measured over pre-determined performance periods, ranging from one to three years. Performance criteria for LTV 2020 are: 
(i) Group operating income target (weight 50%) that is measured over the period January 1, 2020 to December 31, 2020; (ii) Absolute TSR development (weight 30%) ranging from 6–14% compounded annual 
growth rate; (iii) Relative TSR development (weight 20%) for the Ericsson B share, ranking 6–2 against 11 peer companies, measured over the period January 1, 2020 to December 31, 2022. The performance 
 criteria for LTV 2020 along with the details on how the performance criteria will be calculated and measured are explained in minutes from the AGM 2020 under Item 17.

5) The maximum number of shares that could vest will result in a dilution of less than 0.1% of the total number of outstanding shares. The effect on important key figures is only marginal.
6) The grant of LTV 2020 took place April 1, 2020, i.e. prior to Arun Bansal being appointed Executive Vice President in June 2020. The numbers presented represent his total grant under LTV 2020, since the  program 

is ongoing.

Remuneration report 2020 
8

Performance outcome under LTV 2018 and Group operating income target for LTV 2020 
LTV 2018 and LTV 2020 had targets with performance periods ending December 31, 2020, which are summarized in the tables below. LTV 2018 will vest during 
2021 since all performance periods under the program have now ended. LTV 2020 will not vest until 2023, but the performance period for the one-year Group 
operating income target of LTV 2020 ended on December 31, 2020.

LTV 2020 performance criteria

Program

LTV 2020

LTV 2020

LTV 2020

Total

Target

Criteria

Weight

Performance 
 Period

Vesting  opportunity  
(linear pro rata)

Achievement

Achieved  
vesting level1)

2020 Group  
Operating Income

Range (SEK billion)  
19.1–27.9

Absolute TSR

Relative TSR

Range 6–14%
Ranking of 
 Ericsson 6–2

Jan 1, 2020– 
Dec 31, 2020
Jan 1, 2022– 
Dec 31, 2022
Jan 1, 2022– 
Dec 31, 2022

50%

30%

20%

100%

0–200%

SEK 29.1 billion2)

200.00%

0–200%

0–200%

0–200%

–

–

–

–

1) The Board of Directors resolved on the achieved vesting level for the 2020 Group operating income performance criteria as 200% for this portion of the Performance Share Awards granted based on a 2020 Group 
operating income outcome. For further information regarding the number or Performance Share Awards earned for each of the President and CEO and the Executive Vice Presidents, see table Long-Term Variable 
compensation (LTV) to the President and CEO and the Executive Vice Presidents. Vesting of the  Performance Share Awards will occur at the end of the vesting period in 2023. 

2) Excludes restructuring charges.

LTV 2018 performance criteria

Program

LTV 2018

LTV 2018

LTV 2018

Total

Target1)

Criteria

Weight

Performance 
 Period

Vesting  opportunity  
(linear pro rata)

Achievement

Achieved  
vesting level2)

2018 Group 
 Operating Income

Range (SEK billion) 
4.6–9.6

Absolute TSR

Relative TSR

Range 6%–14%
Ranking of 
 Ericsson 7–2

Jan 1, 2018– 
Dec 31, 2018
Jan 1, 2018– 
Dec 31, 2020
Jan 1, 2018– 
Dec 31, 2020

50%

30%

20%

100%

0–200%

SEK 11.5 billion

200.00%1)

0–200%

0–200%

0–200%

26.92%

200.00%2)

1.94 out of 12

200.00%2)

200.00%

1) As communicated in the Annual Report 2018, the Board of Directors resolved on the achieved vesting level for the 2018 Group operating income performance criteria as 200% for this portion of the Performance 

Share Awards granted based on a 2018 Group operating income outcome excluding restructuring charges and the provisions taken in Q4 2018 related to the revised BSS strategy. 

2) The Board of Directors resolved on the achieved vesting levels for the absolute TSR and relative TSR development performance criteria as 200% and 200% respectively based on the achievement results of 

26.92% absolute TSR and 1.94 ranking for relative TSR, which resulted in an overall achieved vesting level of 200% for LTV 2018. Vesting of Performance Share Awards will occur at the end of the vesting period in 
2021. For further information regarding the number or Performance Share Awards earned for each of the President and CEO and the Executive Vice Presidents, see table Long-Term Variable compensation (LTV) 
to the President and CEO and the Executive Vice Presidents.

Remuneration report 2020 
9

Long term variable compensation (LTV) to the President and CEO and the Executive Vice Presidents
The table below sets out relevant information of LTV 2017, 2018, 2019 and 2020 with regards to the President and CEO and the Executive Vice Presidents. 

Long-Term Variable compensation (LTV) to the President and CEO and the Executive Vice Presidents

Main conditions of share award plans

Information regarding reported financial year

Name and  
position

Program

LTV 2020

LTV 2019

Börje Ekholm  
President  
and CEO

LTV 2018

LTV 2017

Total

Target 
(weight) 1)

Group 
 Operating 
Income

TSR  
performance 
criteria

Group 
 Operating 
Income

TSR  
performance 
criteria

Group 
 Operating 
Income

TSR  
performance 
criteria

TSR  
performance 
criteria

Grant 
date 2)

2020- 
04-01

2020- 
04-01

2019- 
05-18

2019- 
05-18

2018-
05-18

2018-
05-18

2017- 
05-18

Perfor-
mance 
period 
end 
date 4)

Perfor-
mance 
period 3)

Performance 
share awards 
granted  
(value in SEK) 6)

Vesting 
Date 5)

Maximum  
number of  
possible  
performance 
awards vesting  
(value in SEK) 7)

Opening  
balance  
(value in SEK) 8)

Performance 
Share Awards 
earned during 
the year  
(value in SEK) 9)

Performance 
Share Awards 
still subject to 
performance 
condition (value 
in SEK) 10)

Performance 
Share Awards 
vested during 
the year (value 
in SEK) 11)

Year-end 
 balance, earned 
performance 
share awards 
unvested (value 
in SEK) 12)

1 year

2020- 
12-31

2023- 
04-01

194 830
(15,188,966)

389,660
(30,377,932)

389,660
( 38,245,129)

389,660
( 38,245,129)

3 years

2022- 
12-31

2023- 
04-01

194,830 
(15,188,966)

389,660 
(30,377,932)

1 year

2019- 
12-31

2022- 
05-18

146,087
(13,808,151)

291,174
(27,616,302)

291,174
(24,192,007)

3 years

2021- 
12-31

2022- 
05-18

146,087 
(13,808,151)

291,174 
(27,616,302)

1 year

2018-
12-31

2021- 
05-18

199,888
(13,150,620

399,776
(26,301,240)

399,776
(33,101,453)

389,660 
(38,245,129)

291,174
 28,676,878)

3 years

2020- 
12-31

2021- 
05-18

199,887 
(13,150,620)

399,774 
(26,301,240)

399,774
(39,237,818)

291,174 
(28,676,878)

399,776 
(39,238,014)

399,774
(39,237,818)

3 years

2019- 
12-31

2020- 
05-18

447,244
(25,560,000)

894 488 
(51,120,000)

874,362
(72,397,175)

874,362 
(72,507,054)

1,528,853
(109,855,474)

3,057,706
(219,710,948)

1,566,312
(129,690,635)

789,434
(77,482,947)

681,834
(66,922,007)

874,362
(72,507,054)

1,481,384
(145,397,840)

Main conditions of share award plans

Information regarding reported financial year

Name and  
position

Program

Fredrik Jejdling 
Executive  
Vice President 
and Head of 
Business Area 
Networks

LTV 2020

LTV 2019

LTV 2018

LTV 2017

Total

Target 
(weight) 1)

Group 
 Operating 
Income

TSR  
performance 
criteria

Group 
 Operating 
Income

TSR  
performance 
criteria

Group 
 Operating 
Income

TSR  
performance 
criteria

TSR  
performance 
criteria

Grant 
date 2)

2020- 
04-01

2020- 
04-01

2019- 
05-18

2019- 
05-18

2018-
05-18

2018-
05-18

2017- 
05-18

Perfor-
mance 
period 
end 
date 4)

Perfor-
mance 
period 3)

Performance 
share awards 
granted  
(value in SEK) 6)

Vesting 
Date 5)

Maximum  
number of  
possible  
performance 
awards vesting  
(value in SEK) 7)

Opening  
balance  
(value in SEK) 8)

Performance 
Share Awards 
earned during 
the year  
(value in SEK) 9)

Performance 
Share Awards 
still subject to 
performance 
condition (value 
in SEK) 10)

Performance 
Share Awards 
vested during 
the year (value 
in SEK) 11)

Year-end 
 balance, earned 
performance 
share awards 
unvested (value 
in SEK) 12)

1 year

2020- 
12-31

2023- 
04-01

22,262
(1,735,594)

44,524
(3,471,188)

44,524
(4,370,031)

3 years

2022- 
12-31

2023- 
04-01

22,263 
(1,735,594

44,526 
(3,471,188)

1 year

2019- 
12-31

2022- 
05-18

16,321
(1,542,750)

32,642
(3,085,500)

32,642
(2,702,758)

3 years

2021- 
12-31

2022- 
05-18

16,322 
(1,542,750)

32,644 
(3,085,500)

1 year

2018-
12-31

2021- 
05-18

22,991
(1,512,500)

45,982
(3,025,000)

45,982
(3,807,310)

44,526 
(4,370,227)

32,644
(3,204,009)

3 years

2020- 
12-31

2021- 
05-18

22,988 
(1,512,500)

45,976 
(3,025,000)

 45 976 
(4,512,544)

44,524 
(4,370,031)

32,642
(3,203,812)

45,982
(4,513,133)

45 976 
(4,512,544)

3 years

2019- 
12-31

2020- 
05-18

21,653
(1,237,500)

43,302
(2,475,000)

42,332
(3,505,058)

42,332 
(3,510,409)

144,800
(10,189,188)

289,600
(21,638,376)

120,956
(10,015,125)

90,500
(8,882,575)

77,170
(7,574,236)

42,322
(3,510,409)

169,124
(16,599,521)

1)  The TSR performance criteria includes both the absolute and the relative performance criteria for each respective program.
2)  Grant date represents the date at which the initial grant was made.
3)  Performance period represents the period over which the performance criteria will be measured.
4)  Performance period end date represents the date when the performance period ends.
5)  Vesting date represents the date of which the Performance Share Awards, if any, will vest and entitle the participants to receive shares free of charge. 
6)  Numbers represent the number of initial Performance Share Awards that were granted at the grant date. SEK values represent the equivalent value at the grant date.
7)  Numbers represent the maximum number of Performance Share Awards that could be earned for each performance criteria.
8)  Numbers represent the balance at the beginning of the year, which includes earned Performance Share Awards for previous year(s) that are yet to vest. SEK values are calculated as the number of earned Performance 

Share Awards multiplied by the volume weighted average share price of the five last trading days for the previous financial year.

9)  Numbers represent the number of Performance Share Awards earned that had a performance period ending during the financial year. SEK values are calculated as the number of earned Performance Share Awards 

multiplied by the volume weighted average share price of the five last trading days for the financial year.

10) Numbers represent the maximum number of outstanding Performance Share Awards that are still subject to an ongoing performance period.
11) Numbers represent the number of Performance Share Awards that had a vesting period ending during the financial year and which entitled the participant to receive shares free of charge. SEK values represent the 

actual value of shares given to the participant at the vesting date.

12) Numbers represent the balance at the end of the year, which includes earned Performance Share Awards for the financial year and previously earned Performance Share Awards that are yet to vest. SEK values are 

 calculated as the number of earned Performance Share Awards multiplied by the volume weighted average share price of the five last trading days for the financial year.

Remuneration report 2020 
10

Long term variable compensation (LTV) to the President and CEO and the Executive Vice Presidents, contd.

Main conditions of share award plans

Information regarding reported financial year

Target 
(weight) 1)

Group 
 Operating 
Income

TSR  
performance 
criteria

Group 
 Operating 
Income

TSR  
performance 
criteria

Group 
 Operating 
Income

TSR  
performance 
criteria

Grant 
date 2)

2020- 
04-01

2020- 
04-01

2019- 
05-18

2019- 
05-18

2018-
05-18

2018-
05-18

Name and  
position

Program

Arun Bansal
Executive Vice 
President  
and Head of 
Market Area 
Europe & Latin 
America 13)

LTV 2020

LTV 2019

LTV 2018

Total

Perfor-
mance 
period 
end 
date 4)

Perfor-
mance 
period 3)

Performance 
share awards 
granted  
(value in SEK) 6)

Vesting 
Date 5)

Maximum  
number of  
possible  
performance 
awards vesting  
(value in SEK) 7)

Opening  
balance  
(value in SEK) 8)

Performance 
Share Awards 
earned during 
the year  
(value in SEK) 9)

Performance 
Share Awards 
still subject to 
performance 
condition (value 
in SEK) 10)

Performance 
Share Awards 
vested during 
the year (value 
in SEK) 11)

Year-end 
 balance, earned 
performance 
share awards 
unvested (value 
in SEK) 12)

1 year

2020- 
12-31

2023- 
04-01

27,399
(2,136,026)

54,798
(4,272,052)

54,798 
(5,378,424)

3 years

2022- 
12-31

2023- 
04-01

27,398 
(2,136,026)

54,796 
(4,272,052)

1 year

2019- 
12-31

2022- 
05-18

18,909
(1,787,323)

37,818
(3,574,646)

37,818
(3,131,330)

3 years

2021- 
12-31

2022- 
05-18

18,909 
(1,787,323)

37,818 
(3,574,646)

1 year

2018-
12-31

2021- 
05-18

24,745 
(1,627,930)

49,490 
(3,255,860)

49,490
(4,097,772)

54,796
(5,378,227)

37,818
(3,711,837)

3 years

2020- 
12-31

2021- 
05-18

24,743 
(1,627,930)

49,486
(3,255,860)

 49 486
(4,857,051)

54,798 
(5,378,424)

37,818
(3,711,837)

49,490
(4,857,444)

 49 486
(4,857,051)

142,103
(11,102,558)

284,206
(22,205,116)

 87,308 
(7,229,102) 

 104,284 
(10,235,475) 

 92,614 
(9,090,064) 

 191,592 
(18,804,755) 

1)  The TSR performance criteria includes both the absolute and the relative performance criteria for each respective program.
2)  Grant date represents the date at which the initial grant was made.
3)  Performance period represents the period over which the performance criteria will be measured.
4)  Performance period end date represents the date when the performance period ends.
5)  Vesting date represents the date of which the Performance Share Awards, if any, will vest and entitle the participants to receive shares free of charge. 
6)  Numbers represent the number of initial Performance Share Awards that were granted at the grant date. SEK values represent the equivalent value at the grant date.
7)  Numbers represent the maximum number of Performance Share Awards that could be earned for each performance criteria.
8)  Numbers represent the balance at the beginning of the year, which includes earned Performance Share Awards for previous year(s) that are yet to vest. SEK values are calculated as the number of earned Performance 

Share Awards multiplied by the volume weighted average share price of the five last trading days for the previous financial year.

9)  Numbers represent the number of Performance Share Awards earned that had a performance period ending during the financial year. SEK values are calculated as the number of earned Performance Share Awards 

multiplied by the volume weighted average share price of the five last trading days for the financial year.

10) Numbers represent the maximum number of outstanding Performance Share Awards that are still subject to an ongoing performance period.
11) Numbers represent the number of Performance Share Awards that had a vesting period ending during the financial year and which entitled the participant to receive shares free of charge. SEK values represent the 

actual value of shares given to the participant at the vesting date.

12) Numbers represent the balance at the end of the year, which includes earned Performance Share Awards for the financial year and previously earned Performance Share Awards that are yet to vest. SEK values are 

 calculated as the number of earned Performance Share Awards multiplied by the volume weighted average share price of the five last trading days for the financial year.

13) Information disclosed for Arun Bansal covers ongoing LTV programs with vesting dates occurring after the date of his appointment as Executive Vice President in June 2020, i.e. LTV 2018, LTV 2019 and LTV 2020.

Remuneration report 2020 
11

Shareholding guidelines for the Executive Team 
The Board of Directors have adopted the following shareholding guide-
lines to be applied to the current and future members of the Executive 
Team effective from January 1, 2019 in order to encourage acquiring 
and maintaining a level of ownership of shares that more closely aligns 
the interests of the members of the Executive Team with those of the 
Company’s shareholders:
 – The President and CEO is required to build up and maintain a share-
holding equivalent to at least 200% of his gross annual base salary.
 – The other members of the Executive Team are required to build up 

and maintain a shareholding equivalent to at least 75% of their gross 
annual base salaries.

The current members of the Executive Team have five years to build up 
the required share ownership starting from January 1, 2019. In case 
of new appointments to the Executive Team, the new members will be 
expected to fulfil the share ownership requirement at the fifth anni-
versary of the receipt of their first grant of Performance Share Awards 
under the LTV program. The Board of Directors will consider as counting 
towards the applicable shareholding objective;

 – any interests in Ericsson B shares held or acquired directly by 

the member of the Executive Team, 

 – any vested but unexercised options (post-tax, post-exercise 

cost value),

 – any equity awards held by the member of the Executive Team where 
performance and/or employment conditions have been met, but 
which are subject to a holding period (on a post-tax basis).

Any unvested share, synthetic share or share option awards subject 
to performance conditions or continued employment shall not count 
towards the shareholding guideline requirements.

The Remuneration Committee shall monitor adherence to the share-
holding guidelines and report periodically to the Board of Directors, and 
inform the members of the Executive Team of the extent to which the 
shareholding guidelines have been met.

The holdings of the Executive Team are set out in the Corporate 
Governance report, which is available on page 20–23 in the Corporate 
Governance report.

Comparative information on the change  
of remuneration and Company performance

Comparative table on the change of remuneration and company performance over the last two reported financial years

Remuneration for the President  
and CEO and Executive Vice Presidents

Fixed 
 remuneration1) 

Variable 
 remuneration2) 

Fixed 
 remuneration1) 

Variable 
 remuneration2) 

Comments

2020 (% change)

2019

President and CEO Börje Ekholm

18,498,002 (13%)

72,507,054 

16,299,080

0

Executive Vice President Fredrik Jejdling

7,948,081 (15%)

6,595,909 (103%)

6,933,652

3,244,887

Executive Vice President Arun Bansal3)

9,514,116 

130,096 

–

–

LTV 2017 vested and shares were 
transferred in May 2020
LTV 2017 vested and shares were 
transferred in May 2020
Only remuneration received after 
his appointment as EVP in June 
2020 are included

Ericsson performance

Group Operating Income
Group Net Sales
Share price as per December 31  
of the financial year

Average remuneration to employees  
on a full-time equivalent basis

27,808 (163%)
232,390 (2,28%)

97,64 (19,72%)

10,564
227,216

81,56

Employees of the Company4)

790,295 (–23%)

299,589 (25%)

1,030,185

238,913

Annual salary review for the 
employees of the company was 
postponed as a result of the union 
negotiations. The number of 
employees increased from 322 to 
343, approximately 65% of empl-
oyees in the parent company does 
not have variable remuneration

1) Fixed remuneration includes fixed salary and other benefits.
2) Variable remuneration for the President and CEO and the Executive Vice Presidents include STV and LTV, as applicable. For the employees of the Company, the variable remuneration includes short- and 

 long-term variable compensation. For comparability reasons, the variable remuneration represents numbers vested during the financial year, since performance evaluations and long-term variable compensation 
programs for other employees that have performance periods ending during the financial year 2020 are yet to be finalized.

3) Arun Bansal was appointed Executive Vice President in June, 2020. Information disclosed covers the time period June 1 – December 31, 2020.
4) Employees of Telefonaktiebolaget LM Ericsson, excluding the President and CEO and the other members of the Executive Team employed within the Company.

Board of Directors

Stockholm, March 3, 2021

Telefonaktiebolaget LM Ericsson (publ)
Org. no. 556016-0680

Remuneration report 2020 
Sustainability  
and Corporate  
Responsibility  
report

Part of  
Ericsson  
Annual Report  
2020

Annual Report 2020

Financial  
report

Corporate  
Governance  
report

Remuneration  
report

Sustainability  
and Corporate  
Responsibility  
report

ericsson.com

Contents

Sustainability and Corporate  
Responsibility report 2020

Executive summary

Sustainability approach

Sustainability strategy

Group sustainability targets

Sustainability management

Stakeholder engagement

Significant topics 2020

Responsible business

Environmental sustainability

Digital inclusion

Board of Director’s approval

Consolidated sustainability notes

Global Reporting Initiative Content Index

Auditor’s Assurance

Forward looking statements

Glossary

1

2

3

3

4

6

7

8

20

26

27

28

32

34

36

37

This Sustainability and Corporate Responsibility report is rendered 
as a separate report added to Ericsson’s Annual Report in accord-
ance with the Annual Accounts Act (SFS 1995:1554) chapter 6, 
section 10 and 11). A report from the auditor is appended hereto.

Cover: Girls from the Satya Bharti Adarsh Senior Secondary 
School in Jhaneri, Ludhiana, India, participating in the Digital Lab 
program that Ericsson launched at the school together with the 
Bharti Foundation.

About this report

1

Sustainability and Corporate  
Responsibility report 2020

“The key to our successful business per-
formance is linked to the achievement of 
our ambitious sustainability targets and 
programs. A strong focus on responsible 
business and sustainability delivers value 
to Ericsson, our customers and society.”

Ronnie Leten
Chair of the Board

Executive summary

Ericsson is committed to doing business in an 
ethical way and providing value to its custom-
ers and society through the technology it deliv-
ers. The Company firmly believes part of that 
value is derived from its focus on sustainability 
in its operations, in its portfolio and in how its 
technology is applied across sectors of society.
This Sustainability and Corporate Respon-

sibility report provides a comprehensive 
review and analysis of Ericsson’s environmen-
tal, social and corporate governance activities 
and impact. It is aimed at analysts and inves-
tors who need detailed information on topics 
the Company has identified as significant. The 
scope of this report as well as the reporting 
principles are presented in the Notes, together 
with assured data including a five-year track 
of key performance indicators.

Purpose driven
Ericsson’s purpose is to empower an  
intelligent, sustainable and connected world.
The Company focuses on embedding 
sustainability programs and practices across 
the company and aims to continuously 
improve by setting and reaching ambitious 
ESG targets. This creates value to Ericsson, its 
customers, investors and society at large. The 
technology the Company delivers is a driver 
of positive change and key to meeting many 
global challenges outlined in the Sustainable 
Development Goals. 

In this report, Ericsson illustrates how 
sustainability and corporate responsibility are 
embedded across the company. The report is 
organized into three main areas: responsible 
business, environmental sustainability and 
digital inclusion. 

Responsible business
Ericsson has zero tolerance for any form of 
bribery, corruption, undue influence or col-
lusion. In 2020, the Company has enhanced 
most of its anti-bribery and corruption (ABC) 
policies and procedures as well as its ABC risk 
assessment process.

In 2020, the Company’s response to the 
COVID-19 pandemic was a primary focus for 
management. Ericsson maintained a strong 
focus through the year on reducing risks to 
health, safety and well-being, so that every-
one working for Ericsson has an opportunity 
to thrive. The Company also established a new 
target of zero fatalities and lost workday inci-
dents by 2025 to reinforce this commitment. 

The Company values a diverse and 
inclusive workplace and has made continu-
ous efforts to strengthen this area. Ericsson 
exceeded its female representation goal in 
the executive population but not yet across 
the entire company. In response, Ericsson 
committed to adopting an evidence-based, 
behavioral approach to diversity and inclusion 
across the company. 

Environmental sustainability
As the world grapples with building back a 
more sustainable society post-pandemic, the 
Company remains committed to supporting 
the Paris Agreement and is also working 
through partnerships to scale global climate 
action to limit global warming to 1.5°C. 
Ericsson solutions can create positive impact 
at scale as new technologies such as 5G and 
IoT applied across industrial sectors will be 
critical to mitigate climate change. 

Ericsson has set a carbon neutral target 
for own operations by 2030 including fleet 

vehicles and facility energy usage. The Com-
pany has also set a target for high emitting 
and strategic suppliers to set their own 1.5°C 
aligned climate targets. To further promote 
climate action in global supply chains, in 2020 
Ericsson was one of the initiators and founders 
of the 1.5°C Supply Chain Leaders.

Energy use in network operations remains 

a priority for Ericsson and its customers. In 
2020 the Company presented its innovative 
approach “Breaking the energy curve” to 
address increasing energy consumption in 
mobile networks. 

Digital inclusion
During 2020, Ericsson developed a com-
prehensive approach to digital inclusion, 
including a strategy to accelerate efforts on 
accessibility, affordability and digital literacy 
related to mobile broadband. The Company 
also celebrated a 10-year milestone of its ICT 
and education initiative, Connect to Learn.

As part of this focus on education Ericsson 

established a global three-year partnership 
with UNICEF to help map school connectivity 
in 35 countries by the end of 2023. This joint 
effort will support the Giga initiative, which 
aims to connect every school to the internet 
by 2030. 

Ericsson also joined the UNESCO-led 
Global Education Coalition for COVID-19 
response. As its main contribution, the com-
pany launched Ericsson Educate, a digital 
learning program for students disadvantaged 
due to lockdowns and home quarantines. 

Sustainability and Corporate Responsibility report 20202

Sustainability approach

Sustainability approach

Sustainability and responsible business prac-
tices are fundamental to Ericsson’s strategy 
and culture and are embedded across its 
operations in order to create positive impact 
and lower risk to the Company and its stake-
holders. Ericsson is committed to contributing 
to the sustainable development of society 
through its technology and solutions, as well 
as through its partnerships and the contribu-
tion and expertise of its employees.

Sustainability creates value
As more capital is being allocated to invest-
ment strategies incorporating Environmental, 
Social, and Corporate Governance (ESG) 
factors, and as investors are increasingly 
engaging with companies on sustainability-
related topics, the importance of non-financial 
disclosures is growing. Ericsson’s commitment 
to sustainability and corporate responsibility 
is reflected in its policies and practices and the 
Company discloses data linked to its ambitious 
sustainability targets published annually in its 
Sustainability and Corporate Responsibility 
report.

In three key ways, Ericsson demonstrates 
how integrating sustainability and responsible 
business practices drives business transforma-
tion and creates value for stakeholders.

First, integrating sustainability and cor-
porate responsibility through all operations 
enables the Company to improve performance 
and efficiency in both Ericsson’s own opera-
tions and its value chain. 

Second, sustainability and responsible 
business are fundamental to earning trust 
and reducing risk to the Company and its 
stakeholders.

Third, Ericsson’s focus on research and 
development and on energy performance ena-
bles the Company to deliver more innovative 
and energy efficient products and solutions for 
its customers and other sectors. 

The Company is transparent about its 
sustainability and corporate responsibility 
policies and practices and also strives for its 
ESG disclosures to be on par with global best 
practices. 

In 2020, Ericsson continued to enjoy high 
ESG evaluations from external rating organi-
zations. It has been included in the Dow Jones 
Sustainability Indices and named one of the 
100 most sustainably managed companies in 
the world by the Wall Street Journal, to name 
a few examples.

Conducting business responsibly
The Company supports the Ten Principles 
of the UN Global Compact as well as the UN 
Guiding Principles on Business and Human 
Rights. Ericsson is committed to build a culture 
of compliance and to demonstrates how a 
commitment to doing the right thing and tak-
ing responsibility throughout its value chain is 
fundamental to its success and a way to drive 
real and lasting positive impact. 

Ericsson drives a proactive agenda that 
extends beyond legal compliance and works 
continuously to improve and strengthen its 
responsible business practices, with a focus on 
building and maintaining trust, transparency 
and integrity regardless of where in the world 
it operates. 

Technology as driver of positive change
The Company was founded on the premise 
that access to communication is a basic 
human need and should be available for all. 
Ericsson continuously demonstrates that 
technology developed and deployed responsi-
bly can improve people’s lives. 

Energy use in network operations remains 

a priority for Ericsson and its customers. The 
5G standard is designed to enable high perfor-
mance and low network energy consumption. 
As stated in the Exponential Roadmap, ICT 
solutions can enable reduced carbon emis-
sions by up to 15% in other sectors by 2030.
The Company is also committed to devel-
oping offerings that enable mobile broadband 
coverage to connect the unconnected by 
advocating and engaging in efforts around 
accessibility, affordability and digital literacy. 
The effects of the COVID-19 pandemic 
have accelerated the pace of digital transfor-
mation and increased demand for smart and 
reliable communications solutions for con-
sumers and industries. This has highlighted 
the critical role of the infrastructure Ericsson 
provides to the sustainable development 
of society.

Sustainability research
Science and research are a central component 
of Ericsson’s sustainability strategy. The Com-
pany carries out peer-reviewed research, both 
by itself and in collaboration with research 
partners from academia and business. 
Research topics cover the direct and indirect 
sustainability impacts of the Information and 
Communication Technology (ICT) sector. 
Ericsson also considers it important to develop 

methodologies for assessing the impact of ICT 
as a sector. Throughout the years, Ericsson has 
made many relevant contributions to interna-
tional assessment standards in this area.

Contributing to the achievement of the  
Sustainable  Development Goals
The technology Ericsson delivers has the 
potential to contribute to the achievement of 
all 17 United Nations Sustainable Develop-
ment Goals (SDGs). Ericsson’s core contribu-
tion to the SDGs is primarily through SDG 9 
– Industry, innovation and infrastructure, and 
SDG 17 – Partnerships for the goals. These 
two SDGs are central to Ericsson’s business, as 
a technology leader creating and orchestrating 
ecosystems and also working across trusted 
partnerships to create positive impact at scale 
and address a number of global challenges. 
Aligning Ericsson’s Group Sustainability 
Targets with the SDGs helps the Company 
validate that it is setting meaningful goals. 
It also helps to illustrate how the Company’s 
non-financial targets are making a positive 
impact on society. 

Technology 
with purpose

Partnerships  
for progress

Sustainability and Corporate Responsibility report 2020Sustainability approach

3

Sustainability strategy 

Ericsson’s approach to sustainability and corporate responsibility is an integral part of the Company’s strategy, business model, governance, 
and culture and is embedded across its operations to drive business transformation and create value for stakeholders. This work is a continu-
ous journey, and the sustainability strategy covers three focus areas: 

  Corporate responsibility

  Environmental sustainability

  Digital inclusion

Corporate responsibility is the foundation of 
everything the Company does. Ericsson 
drives an agenda to deliver value to both the 
Company and stakeholders across its value 
chain. This agenda extends beyond legal 
compliance by proactively addressing and 
mitigating risks, including corruption risks in 
the countries in which it operates.

Circular economy encapsulates Ericsson’s 
approach to environmental sustainability. 
From design, manufacturing and the use 
phase through reuse, product take-back and 
end of life. Ericsson strives to minimize the 
negative impacts of its own operations, and to 
improve the energy performance of its prod-
ucts to reduce environmental impacts. 

Ericsson develops and drives a proactive 
and business-focused agenda centered on 
digital inclusion. This agenda encompasses 
institutional capacity building and digital 
literacy as well as universal and affordable 
internet access powered by cellular 
 connectivity.

Group sustainability targets

Ericsson has set sustainability and corporate responsibility targets aligned with the Company strategy. The targets are reviewed and reported annu-
ally, and they reflect the Company’s ambition both to mitigate risks and increase positive impacts, as well as to create value. Ericsson’s climate targets 
are in line with the UN climate agenda to reach a 1.5°C trajectory. 

Risk mitigation targets

Zero fatalities and lost workday  
incidents by 2025 1)

New target

Address risk assessment for 100%  
of the top 90% of supplier spend by 2020

Achieved

Strengthen and enhance Ericsson’s Ethics and 
Compliance program to ensure an effective 
and sustainable Anti-bribery and corruption 
program by 2022 2)

On track

Achieve 100% adherence to the 
sensitive business process and 
conditions by 2020 3)

Achieved

Positive impact targets

Achieve 35% energy saving  in 
Ericsson Radio  System compared 
with the  legacy portfolio  
by 2022 (baseline 2016) 4)

34%

Reduce 35% CO2e 
 emissions from  Ericsson’s 
own activities by 2022 
(baseline 2016) 4) 5) 6)

–57%

Achieve a 5G product portfolio that 
is ten times more energy efficient 
(per transferred data) than 4G by 
2022 (baseline 2017)

6.6x

Increase to 30% the female representation 
of total workforce by 2020 7)

25%

Enable internet for all through roll out of 
mobile broadband to connect  additional 
500 million people by 2024 (baseline 2018) 8)

188 million

Ericsson is carbon neutral by 2030 in its own operations 9)

On track

1) As the Company already delivered on its 2019 target to Reduce major incidents by a minimum of 30% 

by 2022, a new target of Zero fatalities and lost workday incidents by 2025 was set in 2020.

2) Ericsson’s Anti-bribery and corruption program is part of the broader Ethics and Compliance program. 
3) Approval adherence: 100% and conditions adherence: 100%.
4) Included in Ericsson’s Science Based Target (SBT) which is approved by the SBT Initiative.
5) CO2e: Carbon dioxide equivalent.

6) Own activities include: facility energy use, fleet vehicles, business travel and product transportation.
7) Total workforce includes: all employees.
8) Accumulated number of users added since 2019.
9) Emissions from Ericsson’s own operations include fleet vehicles (Scope 1) and facility energy usage 

(Scope 1 and Scope 2). Scope definition according to the GHG Protocol Corporate Standard.

Sustainability and Corporate Responsibility report 20204

Sustainability management

Sustainability management

Governance

The Board of Directors oversee the Company’s 
sustainability and corporate responsibil-
ity strategy, and risk and performance are 
reported annually to the Board, or more often 
as needed. In 2020, the Board of Directors was 
regularly updated on the progress of the Ethics 
and Compliance Program. Additional briefings 
covered progress on respect for human rights, 
health, safety and well-being, responsible 
sourcing, climate action and social inclusion.
The Audit and Compliance Committee of 
the Board of Directors has ultimate responsi-
bility for the Ethics and Compliance Program, 
which currently has its focus on enhancing 
the Company’s anticorruption framework. 
Throughout 2020, Ericsson has continued to 
strengthen its Ethics & Compliance Program 
in order to ensure an effective and sustain-
able anti-corruption compliance program 
by 2022. In addition, a dedicated Ethics and 
Compliance Team has been established and 
strengthened.

The Company’s sustainability and corpo-
rate responsibility performance is regularly 
measured, assessed and externally assured. 
Performance on group sustainability targets is 
also regularly reported to the Executive Team. 
A dedicated Sustainability and Corporate 
Responsibility Team is accountable for devel-
oping and implementing strategies, policies, 

directives, targets, processes and tools related 
to sustainability and corporate responsibility. 
Ericsson Group policies are approved 
by the President and CEO. The Company’s 
sustainability and corporate responsibility-
related Group policies and directives include 
Ericsson’s Code of Business Ethics (CoBE) as 
well as Group steering documents concerning 
sustainability, information security, privacy, 
health and safety, electromagnetic fields and 
health, anti-corruption, environmental issues 
and the Code of Conduct for Business Part-
ners. All of these reflect Ericsson’s commit-
ments to and requirements on its stakeholders, 
and they are reinforced by awareness and 
training programs. 

The Code of Business Ethics
Ericsson’s CoBE sets the expectations for how 
Ericsson conducts business. It includes clear 
requirements for employees to follow in order 
to ensure that business is conducted with a 
strong sense of integrity. The CoBE is applica-
ble to the Company´s workforce, and it reflects 
its commitment to the UN Global Compact’s 
Ten Principles and the UN Guiding Principles 
on Business and Human Rights.

The CoBE is reviewed on a regular basis. 
Employees and consultants working under 
the direction of Ericsson must comply with 

it and periodically acknowledge that they 
have read and understood it. The CoBE is 
available in multiple languages to ensure 
that the Code is understood across the entire 
workforce. Everyone working for Ericsson has 
an individual responsibility to ensure that they 
adhere to the Code. 

The Code of Conduct for Business Partners 
As part of the Company’s responsible sourcing 
practices, Ericsson strives to continuously 
strengthen its requirements and expectations 
on social, ethical, environmental, and human 
rights-related topics applicable to its supply 
chain. The Code of Conduct for Business Part-
ners (CoC) specifies requirements and expec-
tations that the Company’s business partners 
must comply with when doing business with 
Ericsson. It is included in suppliers’ contracts 
and covers areas such as anti-corruption, 
environmental requirements, labor and human 
rights and occupational health and safety. The 
CoC is based on the UN Global Compact´s Ten 
Principles, the UN Guiding Principles on Busi-
ness and Human Rights, the OECD Guidelines 
for Multinational Enterprises and the Respon-
sible Business Alliance Code of Conduct.

Management system

Ericsson’s global management system, the 
Ericsson Group Management System (EGMS), 
includes Group policies, directives and instruc-
tions as well as Group-wide processes. EGMS 
is a dynamic governance system. It enables 
Ericsson to adapt to evolving requirements 
and expectations, including applicable legisla-
tion and customer and other stakeholder 
requirements. EGMS brings a common 
management approach and consistent global 
implementation to how business is conducted, 
and Ericsson’s sustainability and corporate 
responsibility work is an integrated part of 
it. As the EGMS is a global system, Group-
wide certificates are issued by a third-party 
certification body proving that the system is 
efficient throughout the whole organization 
as well as compliant to the ISO standards 

in scope. Ericsson is globally certified to ISO 
9001 (Quality Management System), ISO 
14001 (Environmental Management System), 
OHSAS 18001 (Occupational Health and 
Safety Assessment Series) and ISO 27001 
(Information Security Management System) 
covering Company operations. In 2020, 
Ericsson initiated the transition from OHSAS 
18001 to ISO 45001 (Occupational Health 
and Safety Management System).

Through Ericsson’s Global Certification 
Assessment Program, an external assurance 
provider assesses how Ericsson manages 
risks, achieves the Company’s objectives and 
implements and adheres to Group policies and 
directives, as well as how it works in accord-
ance with stipulated processes. Significant 
topics within sustainability and corporate 

responsibility are regularly assessed accord-
ing to our Materiality assessment process. 
Related risks are identified and evaluated in 
accordance with Ericsson’s Risk Management 
framework.

Ericsson’s sustainability and corporate 
responsibility targets are set and regularly 
followed up by the accountable organization. 
Further, they are reviewed annually as part 
of the Company’s strategy process. Ericsson’s 
environmental life-cycle assessment, research 
studies and performance data inform the 
process for setting targets. Ericsson provides 
training to employees and suppliers to ensure 
and improve awareness and competence 
related to sustainability and corporate respon-
sibility topics and commitments.

Sustainability and Corporate Responsibility report 2020Sustainability management

5

Risk management

Ericsson’s sustainability and corporate 
responsibility-related risks are managed in 
accordance with Ericsson’s Enterprise Risk 
Management (ERM) framework, see Ericsson’s 
Corporate Governance Report 2020, pages 
18–19. The responsibility for the identified 
risks is allocated to the respective Head of 
Group function, market area, business area, 
and units with Group responsibilities. In addi-
tion, dedicated Risk Management Frameworks 
focusing on specific areas such as Anti-
corruption, Environmental, Health and Safety 
and Information security are in place.

As part of Ericsson’s Sustainability and cor-

porate responsibility strategy work, risks and 
treatment plans are identified, analyzed, and 
prioritized. These are summarized in Ericsson’s 
sustainability and corporate responsibility Risk 
Heat Map, which is regularly reviewed. For 
information on Ericsson’s Risk Factors, both 
financial and non-financial, see Ericsson’s 
Financial Report 2020, pages 97–108.

Finally, as part of the efforts to address 

bribery and corruption risks, Ericsson has 
established a risk assessment process. The 
Company assess bribery and corruption risks 

related to it’s business activities and opportu-
nities, business partners, countries and indus-
try sectors in which it operates. This includes 
assessing its interaction with governments or 
state-owned or controlled companies and the 
extent of government regulation and oversight 
in relation to its business activities. Ericsson’s 
bribery and corruption risk assessment also 
includes data analytics and transaction testing 
in high-risk geographies. Based on the results 
of the anti-bribery and corruption risk assess-
ments, Ericsson prescribes remedial actions to 
improve identified areas of weakness.

Reporting compliance  concerns

Ericsson encourages employees, suppliers 
and other external parties report conduct that 
could violate the law, Ericsson’s Code of Busi-
ness Ethics or Ericsson’s Code of Conduct for 
Business Partners (collectively “Compliance 
Concerns”). Compliance Concerns may relate 
to corruption, fraud, auditing, questionable 
accounting, deficiencies in the internal con-
trols, personal health and safety, environmen-
tal issues, human right matters, workplace 
respect and fairness or other matters that 
could constitute a breach of law, or that could 
harm Ericsson, its workforce, its shareholders 
or the Company’s reputation. 

Employees are encouraged to report Com-

pliance Concerns directly to their manager, 
and if due to circumstances, this is not an 
option, Ericsson provides a variety of chan-
nels that an employee may use, including the 
superior of a manager or Group Functions 
People or Legal Affairs and Compliance. 
Compliance Concerns can also be reported via 
the Ericsson Compliance Line and can be done 
anonymously if permitted under applicable 
legislation. The Ericsson Compliance Line is 
available via phone or secure website, 24/7, 
365 days a year in over 185 countries and in 
over 63 languages. Ericsson does not accept 

any discrimination of, or retaliation against, 
individuals who report Compliance Concerns 
in good faith. 

Ericsson’s Allegation Management Office 
(AMO) is responsible for the intake and assess-
ment of an allegation or report of a potential 
compliance violation. Corporate Investiga-
tions is responsible for conducting Group-
relevant investigations, for oversight of inves-
tigations that it delegates to other Ericsson 
units or to external third-party investigators. 
It is also responsible for setting the standards 
and principles that apply to all investigations 
at Ericsson. Findings and remediation plans 
for Group-relevant cases are presented to 
Ericsson’s Group Remediation Committee, 
consisting of the Chief Legal Officer, the Chief 
Financial Officer, the Chief People Officer and 
the Chief Compliance Officer. Findings from 
Group-relevant cases are presented every 
quarter to the Audit and Compliance Commit-
tee of the Board of Directors.

Ericsson has made efforts in 2020 to 
bolster its allegation management and 
investigations teams. Corporate Investiga-
tions has been strengthened in the last year 
with additional resources and local hubs have 
been established to better ensure all Compli-

ance Concerns warranting investigations are 
investigated using local expertise following a 
General Data Protection Regulation (GDPR)-
compliant investigation process. In 2020, 
AMO also added resources to continue to 
build employee awareness of, and trust in, the 
Allegation Management Process, including 
providing regional support for allegation 
management activities and coordinating 
remediation actions and processes. 

Ericsson has seen an increase in Compli-
ance Concerns reported from 566 in 2019 to 
933 in 2020. Ericsson believes this reflects an 
increase in employee awareness of compli-
ance-related risks and its continued efforts to 
foster a stronger speak up culture. 

The graph on this page (Reported compli-

ance concerns) shows the total number of 
cases in 2020 by category. From the total, 
281 cases were deemed to be substantiated 
allegations. 419 cases were assessed to be 
unsubstantiated, out of scope, or no further 
response was received from the reporter 
upon follow-up. 519 cases reported in 2019 
and 2020 remain open. The Corrective and 
Disciplinary actions graph shows the actions 
taken in response to the substantiated cases 
in 2020.

Reported compliance concerns by category 2020 1)

Corrective or disciplinary actions 2020 2)

933

   Fraud, corruption and  
regulatory breach 
  Operations 
  Conflicts of interest 
  Security 
  Human resources  
  Other 

17%
15%
6%
5%  
46%
11%

236

   Terminations 
  Resignations 
  Demotions 
  Warning letters 
  Verbal warnings 

87
28
2
87
32

1) Category is based on the most significant impact identified by Corporate 
 Investigation’s team and may be modified during an investigation as  
additional information is obtained.

2) Corrective or disciplinary actions executed in 2019, and each action 
represents a distinct employee. Numbers reflect the most severe 
action per employee

Sustainability and Corporate Responsibility report 20206

Significant topics and stakeholder engagement

Stakeholder engagement

Ericsson’s approach to stakeholder engage-
ment enables it to learn about its stakeholders’ 
expectations, requirements and concerns. 
This provides insights into risks as well as 
opportunities. Ericsson engages with its 
stakeholders on an ongoing basis on sustain-
ability related topics and emerging dilemmas. 

Some of the topics addressed in 2020 include 
human rights, anti-corruption, health, safety 
and well-being, responsible sourcing, climate 
action, energy performance, digital inclusion 
and sustainable development. Stakeholder 
engagement takes a variety of forms such as 
joint projects, advocacy, meetings, surveys 

and participation in industry associations. 
Another important method for receiving 
stakeholder insight is through joint research 
with academia and industry peers. Ericsson 
leverages its social media outreach to extend 
the conversation and hear from the public.

Stakeholder engagements in 2020

Stakeholders

Sustainability-focused engagements

Topics raised

Employees

–   Employee Sustainability and Responsible Business  

annual survey

–   Seminars
–   Volunteering activities
–   Company matching donations
–   Continued emphasis on Speak-Up culture

Customers

–   Individual customer meetings and engagements 
–   Customer ESG assessments 
–    Joint research and development on role of industry  

and digitalization in society

Shareholders

–   Investor meetings
–   Capital Markets Day
–   ESG surveys and rankings

Society

Suppliers

–   Supplier assessments and audits
–   Participation in the Responsible Business Alliance
–   1.5°C Supply Chain Leaders

Governments

–   Policy advocacy such as consultations on digital inclusion,  

environment, climate action, human rights  
and responsible business governance

Academia and 
sector peers

– Joint research 
–   New technology curriculum to support digital skills development
–   Research funding
–   Thesis collaborations

Civil society  
and NGOs

–   Broadband Commission for Sustainable Development
–   Global Networking Initiative
–   UNESCO/UNICEF
–   UN World Food Programme
–   Exponential Roadmap
–   World Wide Fund for Nature
–   World Economic Forum
–   World Health Organization

Ericsson’s stakeholder engagement model

Stakeholders expectations, 
requirements and concerns

– Employees
– Customers
– Shareholders 
– Society

Engagement approach

Which issues 
should we  
engage with?

When should 
the engage-
ment take 
place?

How should 
the engage-
ment take 
place?

–   Health, safety and well-being
–   Respect for human rights
–   Anti-corruption
–   Climate action
–   Digital literacy, mentoring
–   COVID-19 pandemic response

–   Portfolio energy performance
–   Digitalization as fundamental to meet the SDGs
–  Industry supplier requirements and climate  targets
–   Product safety and privacy
–   Health, safety and well-being

Value created

Individual and professional 
development, and job satis-
faction which contribute to 
Ericsson’s purpose and success 
as well as meaningful commu-
nity engagement

Enabling customers to achieve 
their sustainability ambitions 
through Ericsson’s portfolio

–   Anti-corruption
–   ESG reporting and  Corporate governance
–   Climate action and business opportunities of 

 digitalization

Contributing to sustainable 
return on investments through 
transparent disclosures on 
risks and opportunities

–  Health, safety and well-being
–   Working hours and conditions
–   Environmental requirements 
–   Requirements on climate action
–   Conflict minerals

–   Facts and input on climate 
–   Regulation on energy, substances, materials, 

and  circular economy

–   Regulation on governance and non-financial 

reporting

–   Carbon impact of ICT sector
–   Climate change mitigation through ICT solutions
–   Radio waves and health

–   Privacy and freedom of expression
–   Digital inclusion and education
–   Humanitarian relief
–   Climate action
–   Anti-corruption
–   Radio waves and health

Long-term and stable supplier 
relationships creating resilient 
supply chains and leveraging 
on sustainability initiatives

Contributing to industry 
 expertise to support formula-
tion of relevant regulation

Contributing to shared 
 knowledge-creation, and 
 fact-based information to 
stakeholders

Driving sustainability and 
responsibility in the ICT  sector 
and contributing to digital 
 literacy, connectivity and 
expertise through partnerships

Analysis

Sustainability outcome

Situation analysis 
and insights to 
identify sustainability 
related risks and 
opportunities

– Strategy
– Targets 
– Significants topics
– Reports
– Programs

Insights

Sustainability and Corporate Responsibility report 2020Significant topics and stakeholder engagement

7

Significant topics 2020

Ericsson annually assesses environmental, 
social and corporate governance topics 
significant to the company, which is a central 
part of the Company’s strategy, target setting, 
risk management and reporting processes. 
The assessment combines two perspectives, 
impact and the relative importance of the 
topics to stakeholders. The topics assessed 
have been determined based on established 
reporting frameworks such as the Global 
Reporting Initiative’s (GRI) Standards and the 
Sustainability Accounting Standards Board’s 
(SASB) Standards. Definitions can be found 
on the Company website. Ericsson begins 
each assessment by reviewing the previous 
year’s results as well as input from surveys and 
dialogues with stakeholders. In 2020 Ericsson 
conducted its annual employee survey on 

sustainability and responsible business. It was 
answered by more than 19,000 employees who 
ranked sustainability-related topics in order of 
importance. The results have been integrated 
into the materiality assessment; the three top 
topics as ranked by employees were, in order, 
health, safety and well-being, respect for 
human rights and anti-corruption.

Ericsson continues to evolve its materiality 

assessment process and in 2020 conducted 
workshops with all business areas as well as 
Group Function Technology. The consolidated 
outcome is reviewed by the Executive Team. 
Significant topics from 2020 are shown in 

the graph below. Compared to 2019, stake-
holder interest in Product energy performance, 
Health, safety and well-being and Radio 
waves and health has increased.

Ericsson’s approach to each topic is based 
on the outcome of the materiality assessment. 
Topics with high impact and high importance 
to stakeholders are addressed through com-
prehensive management, including setting of 
performance targets, paired with transparent 
disclosures and stakeholder engagement. 
 Topics where the importance to stakeholders 
is high but where the impact is assessed as 
low, are continuously re-assessed through 
engagement with stakeholders. Topics where 
impact is high but importance to stakeholders 
is low, are addressed and proactively managed, 
and disclosures are made when relevant. 
Finally, topics with low impact and low 
import ance to stakeholders are monitored and 
regul arly re-assessed to capture any changes 
in their relevance to Ericsson.

l

s
r
e
d
o
h
e
k
a
t
s
o
t
e
c
n
a
t
r
o
p
m

I

h
g
H

i

i

m
u
d
e
M

Assess and engage

Address and engage

B

G

A

K

C

M

P

Q

E

L

T

D

F

H

I

S

J

O

R

N

w
o
L

Assess

  Low 

Medium 

Impact

Address

High 

   Topics covered in this Sustainability report and identified as significant 

  Topics not identified as significant for Ericsson and therefore not covered in this report

A Anti-corruption

B Radio waves and health

C Information security

D Privacy protection

E Responsible management of suppliers

F Diversity and inclusion

G Respect for human rights (incl. labor rights)

H Competitive behavior

N Waste and hazardous waste management

I Sustainability management, governance 

O Air quality

and regulatory environment

J Selling practices, marketing and labeling

K Health, safety and well-being

L Ericsson’s own carbon emissions

M Network energy performance

P Physical impacts of climate change

Q Ecological impacts

R Water and wastewater management

S Digital inclusion

T Critical incident risk management

Sustainability and Corporate Responsibility report 2020 
 
 
 
 
 
 
8

Corporate responsibility

Responsible business

Technician in safety gear installing Ericsson Radio System.

The Company works to continuously improve 
and strengthen its responsible business prac-
tices, with a focus on building and maintaining 
trust, transparency and integrity regardless of 
where in the world it operates. 

Respect for human rights, ethically and 
environmentally sound business practices as 
well as fair and safe working conditions and 
employees’ well-being are fundamental parts 
of Ericsson’s culture and identity. This com-
mitment to responsible and ethical behavior 
starts at the Board of Directors level and is 
implemented throughout Ericsson’s organiza-
tion through on-going due diligence as well 
as specific frameworks and programs such 
as Ethics and compliance, Sensitive business, 

Responsible sourcing, and Health, safety and 
well-being.

The Ericsson Code of Business Ethics and 
the Code of Conduct for Business Partners set 
out the Company’s commitments and require-
ments, which go beyond legal compliance. 
Ericsson aims to prevent, mitigate and address 
risks of adverse impacts throughout its opera-
tions, products and business engagements. 
We ended 2020 with a strong focus on 
compliance leadership, communication, and 
recruitment. The year was centered in enhan-
cing anti-bribery and corruption (ABC) core 
policies and procedures, consolidating ABC 
risk assessments, and providing enhanced 
trainings on ABC topics. Other areas of par-

ticular attention included M&A and the allega-
tion management process to ensure a string 
trust of the organization in the Company’s 
reporting mechanisms.

The Company’s focus on responsible busi-

ness was also strengthened by initiating an 
update of the Ericsson Code of Business Ethics 
and by conducting targeted human rights 
impact assessments. 

Ericsson actively engages in awareness 
raising on responsible business topics and 
encourages employees and its stakeholders 
to report compliance concerns through the 
Ericsson Compliance Line, see page 5.

Sustainability and Corporate Responsibility report 2020Corporate responsibility

9

Anti-corruption 

Ericsson has zero tolerance for any form of 
bribery, corruption, undue influence or collu-
sion. The Company strives to be a responsible 
and relevant driver of positive change in the 
communities where it operates. Ericsson 
recognizes that reputation and trust are hard-
won and easily lost, and we strive to win busi-
ness based on our technology leadership.
In December 2019, Ericsson reached a 
resolution of the investigations conducted 
by the US Department of Justice (DOJ) and 
by the Securities and Exchange Commission 
(SEC) since 2015 and 2013 respectively, 
regarding the Company’s compliance with the 
US Foreign Corrupt Practices Act (FCPA). As a 
result, Ericsson agreed to enter into a Deferred 
Prosecution Agreement (DPA) with the DOJ to 
resolve criminal charges and agreed with the 
SEC to the entry of a judgment to resolve civil 
claims related to allegations of violations of 
the FCPA. 

Throughout 2020, Ericsson has enhanced 
most of its anti-bribery and corruption (ABC) 
policies and procedures that allow it to ensure 
adequate controls around ABC sensitive trans-
actions. Ericsson has also established an ABC 
risk assessment process and reinvigorated 
efforts to better communicate the importance 
of ethics and compliance to each member 
of the Ericsson organization. Employees 
are required to read and acknowledge our 
updated Code of Business Ethics, and also to 
complete e-learning sessions on ethics and 
compliance. Ericsson is helping its managers 
to understand and emphasize the importance 
of fostering a speak-up environment and its 
importance to the success of Ericsson.

Anti-Bribery and Corruption program
Ericsson’s anti-bribery and corruption compli-
ance program is part of the broader Ethics and 
Compliance (E&C) Program. In order to ensure 
adequate implementation and adherence to 
policies and controls, the program is structured 
around ten core elements that collectively 
enable the Company to prevent, detect, and 
respond to potential violations of its Code of 
Business Ethics and/or applicable laws and 
regulations. These ten elements are based 
on the expressed expectations of national 
regulators as well as good practices endorsed 
by public international organizations, see 
Ericsson 2020 in review, page 17.

Compliance Monitorship
As part of this resolution with the DOJ and the 
SEC, Ericsson agreed to engage an independ-
ent compliance monitor. In June 2020, Dr. 
Andreas Pohlmann of the firm Pohlmann & 
Company has been appointed as Ericsson’s 
monitor. The appointment marks the start of 
the three-year term of the monitorship. The 
monitor’s main responsibilities include review-
ing Ericsson’s compliance with the terms of 
the settlement and evaluating the Company’s 
progress in implementing and operating its 
enhanced compliance program and accom-
panying controls as well as providing recom-
mendations for improvements. 

Governance, risk  management and 
 activities in 2020
In 2020, Ericsson has expanded its compli-
ance and corporate investigation organiza-
tions with full-time compliance professionals 
and investigators. Ericsson’s global compli-
ance organization consists of employees 
located at Ericsson’s headquarters in Stock-
holm, Sweden, as well as employees located 
in geographies consistent with its Market Area 
and Business Area operating model.

Ericsson has also established an internal 
governance structure to address compliance 
topics. The Group Compliance Committee 
(GCC), which includes senior executives of the 
group, meets monthly. The GCC oversees the 
Ericsson E&C program to ensure, with regard-
ing to ABC, the program is properly designed, 
implemented and monitored. In addition, the 
Chief Compliance Officer provides reports 
directly to the Audit and Compliance Commit-
tee (ACC) of the Board on a quarterly basis.

The Company has revised most of its ABC 

policies and procedures needed to ensure 
adequate controls around ABC sensitive trans-
actions. This includes a revised directive and 
instruction on Third Party Management, and 
detailed instructions on gifts, entertainment 
and hospitality.

Ericsson has established an ABC risk 
assessment process (see page 5), which also 
incorporates transaction testing in markets 
where corruption exposure is higher. Based on 
the results of the risk assessments, Ericsson 
prescribes remedial actions to improve identi-
fied areas of weakness. Our risk assessment 
has identified several high-risk areas in need 

of further attention, such as heightened risk 
of potential conflict of interest between our 
employees and our external suppliers, the 
necessity to better manage our relationship 
with third parties, and the need for improved 
rules and guidance around the use of gifts, 
entertainment, and hospitality process . 
Ericsson continues to provide online 
mandatory training on E&C to its workforce.
The training program is undergoing a transfor-
mation aiming at reaching 100% completion 
rate by the workforce in 2021. Training efforts 
include a mandatory ABC in-person aware-
ness workshop for employees in exposed roles 
from an ABC perspective globally. The in-
person workshop format enables employees 
to not only identify ABC risks specific to their 
job roles but also gives them an opportunity 
to discuss various case studies and how to 
mitigate such risks. Due to the COVID-19 
pandemic, all in-person awareness trainings 
originally scheduled have been replaced tem-
porarily by live virtual trainings and in 2020 
have reached 100% of the targeted workforce. 
Furthermore, additional virtual enhanced ABC 
and ethical leadership training are ongoing 
reaching senior executives and middle man-
agement and will continue during 2021. 
Ericsson has also bolstered its Allega-
tion Management Office (AMO) to ensure 
employees have adequate reporting channels 
when it comes to raising compliance concerns 
(see page 5). The AMO governs and oversees 
remediation of investigated compliance 
concerns. This may include employment con-
sequences as each employee and manager 
has ownership and accountability for compli-
ance breaches. A risk-based approach is used 
to allocate remediation of cases to a Group 
Compliance Remediation Committee or local 
remediation committees. Please refer to the 
Reporting Compliance Concerns section for 
further information on page 5.

Main risks include:
 – Workforce or third-party failure to 

comply with anti-corruption laws, regu-
lations and Ericsson’s related policies 
and directives.

 – Potential conflicts of interest situations 

involving our workforce and Third-
parties.

Sustainability and Corporate Responsibility report 202010

Corporate responsibility

Respect for human rights 

Ericsson is committed to respecting human 
rights as articulated by the UN Guiding 
 Principles on Business and Human Rights. 
This responsibility is addressed throughout 
the Company’s business operations, including 
its supply chain and end use of products.

The increasing use of Information and 
Communication Technology (ICT), and spe-
cifically of new technologies such as machine 
learning and artificial intelligence (AI), bring 
challenges to security, privacy and human 
rights. This makes it crucial to remain vigilant 
and ensure that misuse of Ericsson’s technol-
ogy is prevented.

Governance, policies and directives
Ericsson’s commitment to respect human 
rights is part of its Code of Business Ethics 
(CoBE) and its Code of Conduct for Business 
Partners (CoC). 

The Ericsson Business and Human Rights 
Statement further clarifies Ericsson’s commit-
ment to respect human rights throughout its 
value chain. 

To continue implementation of the Com-
pany’s guidelines for trustworthy AI, Ericsson 
has established product design rules for AI 
development.

Ericsson has analyzed its supply chain, own 
operations and the use of its products in terms 
of respect for human rights. Ericsson identifies 
its salient human rights issues as the right to 
freedom of expression and right to privacy 
in relation to the use of its technology, and 
primarily labor-related rights as the prevailing 
set of rights for responsible management of 
suppliers. These salient human rights issues 
have been defined based on on-going due 
diligence, expert guidance and internal and 
external dialogue, as well as through analysis 
of Ericsson’s current operations and business 
engagements. During 2020 Ericsson con-
ducted a project to define salient human rights 
risks in the Company’s supply chain. More 
information on which labor rights are defined 
as salient human rights issues for Ericsson on 
Responsible management of suppliers is on 
pages 16–17.

Human rights impact assessment
During 2020, a human rights assessment of 
5G technology was conducted, identifying a 
range of impact areas and necessary mitigat-
ing actions for Ericsson and the broader ICT 
industry. The assessment cuts across the ICT 
value chain and includes impact areas such 
as automation and job transitions, IoT and 

privacy concerns, government surveillance, 
and digital inclusion. Ericsson conducted 
the assessment to proactively identify and 
address potential human rights impacts at an 
early stage of the 5G roll out. Ericsson’s meth-
odology for conducting human rights impact 
assessments is aligned with the UN Guiding 
Principles on Business and Human Rights. 

Human rights due diligence
In order to assess, prevent and mitigate 
potential misuse of Ericsson’s technology, the 
Company has integrated human rights due 
diligence into its sales process through the 
Sensitive Business framework. This framework 
aims to ensure that business opportunities 
and engagements are conducted in accord-
ance with international human rights stand-
ards. Ericsson’s Sensitive Business Board, 
a cross-functional forum that consists of 
high-level representatives of Group functions 
and business areas, oversees the Sensitive 
Business operation and meets regularly. 

Within the global sales process, all sales 

opportunities are monitored through an 
automated tool. When a Sensitive Business 
risk within a sales opportunity is identified, 
the opportunity is stopped until further due 
diligence measures are taken in accordance 
with the Sensitive Business risk methodology 
(see graph on page 11). Based on the results 
of the due diligence, Ericsson decides how 
to proceed with the opportunity and how to 
mitigate identified risks. The decision can be to 
approve, with or without conditions, or reject 
the sales engagement. Conditional approvals 
include technical and contractual mitigations.

Ericsson’s Sensitive Business Digital 

Transformation, aims at delegating Sensitive 
Business evaluation and mitigations to the 
concerned sales organizations through auto-
mation and tools support. The development of 
the tools and automation is in its final phase. 
Ericsson plans to have the transformation fully 
operational during the first half of 2021.

Ericsson monitors the adherence to the 
Sensitive Business framework through dedi-
cated Key Performance Indicators. In 2020, 
the Company has reached its target to achieve 
100% adherence to the Sensitive Business 
process and conditions, see page 3. This 
means that all relevant sales engagements 
are correctly processed through the Sensitive 
Business framework, as well as approved 
conditions correctly implemented in customer 
contracts. Ericsson will continue to monitor 
this for another two years, using the current 

Key Performance Indicators on process and 
conditions, to ensure full adherence remains 
after implementation of the digital transfor-
mation. Additionally, the transformation aims 
to allow Ericsson to set a new baseline and 
further develop targets to measure the impact 
of the Sensitive Business framework.

Building leverage and engaging in dialogue
In 2020 Ericsson publicly supported manda-
tory human rights due diligence legislation 
on an EU level , and actively engaged in the 
consultation processes to ensure the proposed 
legislation is aligned with international human 
rights standards. As a member of the Global 
Network Initiative (GNI), Ericsson conducted 
a self-assessment in 2020 based on the GNI 
Assessment Toolkit. The assessment results 
were presented to, and discussed with the GNI 
Board to share learnings with other members. 
Throughout the year, Ericsson engaged in 
a wide range of stakeholder dialogues as 
part of its GNI membership on topics such as 
COVID-19 tracing, government surveillance 
and network shutdowns, emerging privacy 
and freedom of expression regulations, and 
challenges in specific jurisdictions. Ericsson 
also engaged in dialogue with civil society 
organizations, outside of the GNI dialogues, 
in order to obtain input on relevant trends and 
prioritization within responsible business and 
human rights.

Further, in line with the CoBE, Ericsson 
continues to take action in the fight against 
child sexual abuse (CSA) through its group-
wide program. The Company uses a tool on 
its laptops designed to detect and eliminate 
CSA content from the Ericsson IT landscape. 
Ericsson operates in 180 countries and follows 
local rules and regulations in each country if 
CSA content is detected.

As part of Ericsson’s responsibility to 
respect human rights, the Company provides 
its stakeholders access to grievance mecha-
nisms through the Ericsson Compliance Line, 
see page 5. 

Main risks include:
 – Misuse of Ericsson’s technology could 

adversely impact the right to privacy and 
freedom of expression.

 – Lack of adherence to human rights 
standards in the supply chain could 
adversely impact a wide range of labor 
related rights.

Sustainability and Corporate Responsibility report 2020Corporate responsibility

11

Sensitive business

The table below provides anonymized case examples of human rights due diligence measures conducted as a result of the Sensitive Business 
framework. The examples demonstrate how human rights risks are considered and addressed in sales opportunities.

Ericsson’s customer

Description

Motivation

Example of cases 2020

Decision

Approved 

Global telecom 
operator

Approved with
  conditions 

Local telecom 
operator

A telecom operator in a high-risk country 
approached Ericsson to discuss how to 
increase the yield from their radio access 
network. Ericsson’s Energy Saver software 
was requested as a solution. 

A telecom operator in a high-risk country 
requested functionality to locate individual 
subscribers’ geographical location. This was 
to be used both for commercial purposes 
and by the authorities for emergency call 
location. 

Dismissed 

Government 
authority 

A police authority in a high-risk country 
requested a wireless transmission network 
(Mini-Link) for internal communications 

Dismissed 

Local telecom 
operator 

A local telecom operator requested the 
ability to control which users are able to 
connect to their network using International 
Mobile Equipment Identity (IMEI) as 
trigger. IMEI is an identity number for each 
mobile phone. The solution would share 
personally identifiable information such 
as call logs and positioning directly with 
police authorities

The Energy Saver software does not process, store or transfer personally 
identifiable information. No other human rights risks were identified in 
connection to the engagement. Therefore, Ericsson approved the opportu-
nity without mitigations. 

As part of the Sensitive Business evaluation, Ericsson concluded that the 
requested use meets requirements on privacy and freedom of expression 
since the commercial use is under user consent and the authorities can only 
locate a person if that person calls the emergency number. However, 
because of the high country risk, Ericsson decided to include contractual 
mitigations limiting the use of the solution to the identified legitimate use 
cases. Additionally, technical mitigations were imposed by restricting 
delivery to only specified functionalities.

While the technology itself is only used for internal communication, the 
Sensitive Business evaluation concluded that the relevant police authority, 
through its own actions, has a history of human rights violations such as 
cases of torture. Ericsson therefore decided to dismiss the opportunity in 
order not to be linked to potential abuses perpetrated by the end customer.

There might be legitimate reasons, in certain circumstances, to deny access 
to a network based on blocked IMEI numbers. However, sharing personally 
identifiable information of every user connecting to the network with 
government authorities is not deemed legitimate or proportionate, and 
may result in severe impacts on the right to privacy. Ericsson dismissed 
the engagement.

Cases reviewed in the sensitive 
 business process, by outcome

Sensitive business risk methodology

828

Sales opportunities are evaluated according to  
the following criteria:

Country

Portfolio

1.  Portfolio: Whether the sale includes technology that 
stores or process personally identifiable information.

Risk 
evaluation

2.  Purpose: The purpose and context in which the customer 

intends to use the product, service or solution.

  Approved 
  Approved with conditions 
  Dismissed 

 39%
58%

3%   

Customers

Purpose

3.  Customer: The type and ownership structure.

4.  Country: Ericsson uses a third-party risk analytics firm to 
rank countries according to right to privacy and freedom 
of opinion and expression risks. In addition, the Company 
routinely follows international developments.

Sustainability and Corporate Responsibility report 202012

Corporate responsibility

Information security

Information is key to any business, including 
Ericsson’s, and it is important to protect the 
confidentiality, integrity and availability of 
the Company’s information. This insight builds 
the foundation for Ericsson’s Information 
security work.

Information security threats and risks are 
evolving rapidly due to a rise in cybercrime and 
increased geopolitical tensions. Ericsson con-
tinues to highly prioritize Information security, 
and the Company is committed to keeping its 
customers and its own operations safe.

Ericsson has a wide variety of data and 
assets, including proprietary information and 
intellectual property which the Company must 
always make sure is managed and protected 
in an appropriate way. 

The Company’s focus in information security 

is primarily on maintaining the confidentiality, 
integrity and availability of information, while 
not hindering operations. As both the value of 
information and the capabilities of threat actors 
increase, information security has become an 
issue of national importance globally and key 
considerations for operations in the Information 
and Communication Technology (ICT) sector.
Ericsson has implemented frameworks 
for the secure development, business con-
tinu ation, sale and delivery of products and 
services, while constantly working to protect 
its employee data.

Governance and policies
Information security is governed through 
Ericsson’s Group Enterprise Security Board 
while the Product and Technology Security 
Board addresses product and portfolio security 
issues. The Audit and Compliance Committee 
of the Board of Directors receives periodical 
updates on Information security. Incidents can 
be reported by both employees and business 
partners through Ericsson’s Security Incident 
Management System and routed to the appro-
priate function for handling. Ericsson has an 
established Product Security Framework to 
ensure that issues are considered throughout 
the entire product life cycle.

Policies and directives establish the require-

ments across Ericsson. Ericsson’s Product 
Security framework includes a mandatory 
area of regulation specifically for security and 
privacy, which is applicable to all products, 
while the Enterprise Security Framework is the 
applicable internal regulation for protecting 

capabilities. Ericsson measures its security 
posture based on both the ISO27001 standard 
as well as the National Institute of Standards 
and Technology (NIST) framework. Improve-
ments to the NIST capabilities are identified 
based on measured capability maturity. The 
major in-house efforts in 2020 included invest-
ments into Identity and Access Management 
(IAM), Insider Prevention, Third Party Risk 
Management and revised Security Governance. 
Ericsson continuously invests in Artificial intel-
ligence and automation in all security areas.

Main risks include:
 – Workforce or third-party failure to com-

ply with information security and privacy 
laws, regulations and Ericsson’s related 
policies and directives.

 – Threat actors targeting Ericsson’s Intel-
lectual property, networks and financial, 
customer and personal data.

 – More stringent or new stakeholder or 
regulatory information security and 
privacy requirements may impact 
Ericsson’s business.

 – Failure of systems due to human 

mistakes or insufficient quality control or 
lack of resilience.

the company. The Crises Management Group 
Directive regulates the handling of major inci-
dents or crises. 

Ericsson’s Information Security Manage-
ment System is globally certified to ISO/IEC 
27001. Specific security training is manda-
tory for all employees, with in depth training 
developed to build Ericsson specific security 
competence.

Risk management
The Ericsson Threat and Risk Landscape 
drives the dimensioning of its cyber security 
capabilities. The Company’s in-house Threat 
Intelligence team utilizes external and internal 
intelligence to identify the relevant threats. 
Ericsson ensures having tools and capabilities 
to detect and respond to cyber threats target-
ing the Company and its customers. Therefore, 
Ericsson deploys a wide set of tools across its 
entire IT infrastructure. For critical infrastruc-
ture the Company has increased key monitor-
ing and detection capabilities. The Ericsson 
Cyber Defense Center continuously monitors 
the Company’s infrastructure and can respond 
to incidents at any time. Ericsson works with 
partners that support with area specific com-
petence, intelligence and capabilities. Ericsson 
tests the robustness of its system continuously 
through activities such as simulated security 
intrusions. Security awareness of employees is 
also regularly tested through simulated phish-
ing attempts and other measures.

Given the evolving threat landscape and 
Ericsson’s changing business and IT systems, 
the Company continuously runs security 
activities to improve and adjust its security 

Focus areas for security and privacy

Ericsson’s capabilities

Secure products and services
Privacy and security by design

Incident management and
threat analytics

Secure  
infrastructure  
and processes

Responsible  
handling of  
personal data

Security and privacy governance  
and management

–   Product Security Incident Response Team 

(PSIRT)

–   Ericsson IT Incident Response Team  

(ERICERT)

–   Security operations and digital  

forensics Lab

–  Ericsson network security

–  Global and national data protection officers

–  Network of privacy advisors

Sustainability and Corporate Responsibility report 2020Corporate responsibility

13

Risk management 
As a company, Ericsson faces several privacy 
risks, most notably breach of customer 
contracts, privacy breaches, and due to 
the diverse nature of privacy regulations 
worldwide, non-compliance with regulatory 
requirements. There is a constant need for 
improvement to mitigate the risks to which the 
company is currently exposed. Customers and 
end-users demand that companies handling 
their personal data do so with care and expect 
ethical behavior related to the processing of 
their data. 

Main risks include:
 – Workforce or third-party failure to 

comply with privacy laws, regulations, 
stakeholder expectations and Ericsson’s 
related policies.

 – New or fast-changing stakeholder or 

regulatory requirements. 

 – Diverse nature of privacy regulations 

worldwide and implementing challeng-
ing and sometimes conflicting regulatory 
requirements.

 – Handling 24/7 global data flows with 

more stringent cross border data transfer 
requirements and/or localization.

Privacy protection 

As a leading provider of information and 
communication technology, privacy is an 
important element in products and services 
delivered by Ericsson. Ericsson’s product and 
business processes aim to ensure that human 
rights aspects of privacy and freedom of 
expression are respected throughout business 
operations (see chapter on Respect for human 
rights on pages 10–11).

Regulators have responded to the 

increased use of personal data with new and 
more comprehensive data privacy regulations 
such as General Data Protection Regulation 
(GDPR) in Europe. Customers are also becom-
ing more aware of privacy consideration as 
media attention on the subject is high. Numer-
ous countries have already adopted stricter 
regulations and it is expected that even more 
countries will adopt GDPR-like regulations 
on data privacy and that requirements on 
Ericsson will increase.

Ericsson is committed to protecting the 
privacy of personal information, including 
personal information relating to employees, 
business partners including suppliers, external 
workforce, customers and end users. As 
opportunities to use personal data to improve 
products, solutions and services are growing 
fast so are the privacy considerations.

Privacy is part of the Ericsson Code of Busi-

ness Ethics (CoBE). To fulfil the commitment 
set out in the CoBE and meet regulators’ and 
customers’ requirements, Ericsson will move 
toward a state of assured full compliance to 
relevant privacy regulations, including ways to 
showcase its compliance fulfilment. 

In 2020 Ericsson adopted GDPR as a 
global baseline even outside EU, with local 
adaptations where necessary. The privacy 
strategy is company-wide in scope, covering 
all aspects of privacy, including all processing 
of external and internal personal data across 
the GDPR dimensions Product Privacy, Data 
Processor and Data Controller.

Governance, risks and management 
approach
The overarching Group Privacy strategy serves 
three important roles i) promote strategic 
decisions at a higher level ii) facilitate commu-
nication of Ericsson’s privacy approach, and 
iii) increase organizational alignment around 
privacy. This strategy is complementary to any 
unit-specific security strategies such as within 
Group Function Technology and Group Secu-
rity, and the overarching compliance activities, 
other Strategies cannot deviate from the 
Group privacy Strategy but need to be aligned.
The Chief Privacy Compliance Officer/
Group Data Protection Officer leads the strat-
egy formulation process and align strategy 
revisions with relevant stakeholders across the 
company. Any updates to this strategy will be 
revised by the Group Enterprise Security Board 
and Product and Technology Security Board 
and then approved and owned by the Group 
Compliance Committee. Ericsson also has a 
local Data Protection Officers, as part of its 
governance structure.

In order for Ericsson to achieve its Security 

and Privacy ambition for products, the Com-
pany has worked on the systematic develop-
ment of a model to incorporate security and 
privacy considerations into all phases of 
product development. The Security Reliability 
Model (SRM) is one example that provides a 
governance framework specifically for security 
and privacy by design for Ericsson’s products 
and embedded in the Group Privacy strategy.
As of 2020 Privacy compliance is driven 
by Group Privacy Compliance Office. Further, 
Ericsson re-organized the management and 
responsibilities of Privacy compliance within 
the Company and defined its Privacy Strategy 
and a Privacy Compliance framework. Setting 
key performance indicators is part of imple-
menting the framework. 

Sustainability and Corporate Responsibility report 202014

Corporate responsibility

Health, safety and well-being 

Nothing is more important to Ericsson than its 
people. The Company is committed to provid-
ing a safe and healthy work environment for 
employees and the employees of suppliers 
through its global strategy, focused programs 
and ambitious targets. Ericsson maintains a 
strong focus on reducing risks to health, safety 
and well-being by adopting and strengthening 
safe behaviors and reinforcing a positive safety 
culture. The Company has a global program 
called Ericsson Care, which features a proactive 
agenda that reaches beyond legal compliance, 
international standards and related customer 
requirements.

In 2020, the Company’s response to the 
COVID-19 pandemic was a primary focus for 
Ericsson management. The response included 
actions to monitor the impact on employee 
well-being specifically focusing on mental 
health including employee pulse surveys 
and upskilling managers. Furthermore, the 
Company broadened its well-being interven-
tions and assets to help employees maintain 
good levels of health e.g. employee assistance 
program, mental health training and awareness 
resources.

Well-being in focus
Ericsson believes that well-being empowers 
employees to perform better and deliver on the 
Company’s business strategy. The well-being 
program is part of the holistic Ericsson Care 
framework, and it includes four areas: physical, 
emotional, financial and social well-being. 
In 2020, Ericsson has established a 

systematic approach to well-being with tools 
and assets that are easy for employees to 
access through dedicated internal web portals 
with over 67,000 site visits. Further, during 
the year, Ericsson had two employee pulse 
surveys designed to assess its response to the 
pandemic. Results showed that the majority of 
the employees believed their productivity had 
not been significantly impacted by working 
remotely, felt well supported and that a genuine 
interest had been taken in their well-being. 
However, more than half of the Company’s 
employees commented that their stress levels 
had increased. The top health needs recorded 
were healthcare, child or family care and job 
security. 

Ericsson’s well-being activities in 2020 had 
a key focus on stress and resilience to address 
these concerns and a home furniture package 
which was introduced to improve ergonomics 

and home-office environment during this 
period of remote working.

Governance, policies and directives
Ericsson’s approach and commitment to 
health, safety and well-being is summarized in 
the related Ericsson Group policy, available on 
the Company website.

Within Ericsson, health, safety and well-
being issues are governed globally by two fora. 
The first is the Global Health and Safety Board, 
which drives the execution of the strategy and 
programs within the business and includes 
Ericsson’s Executive Team members. The sec-
ond is the Major Incident Review Board, which 
reviews performance and major incidents 1) and 
consists of senior leaders in the organization. 
These fora are mirrored in market areas to sup-
port consistency, alignment and accountability.

The Company’s Environment, Health 
and Safety organization is structured as an 
overarching global unit with health and safety 
organizations in each of the business areas and 
market areas. The global unit sets the strategy, 
policy, framework and requirements. The busi-
ness areas develop processes, tools and solu-
tions that aim to mitigate the risks in respective 
areas and based on the nature of their business. 
The market areas are responsible for deploying 
requirements from the global unit as well as 
managing local operational risks and driving 
initiatives focused on health, safety and well-
being that encourage employee participation. 
Ericsson’s health and safety management 
system is certified to meet the OHSAS 18001 
Occupational Health and Safety Assessments 
Series and covers the Company’s entire busi-
ness scope. In 2020, Ericsson initiated the 
transition from OHSAS to ISO 45001 (Occupa-
tional Health and Safety Management System).

Risk management
Ericsson’s Health and Safety (EHS) Leadership 
Team conducts strategic risk and opportunity 
assessments annually in order to identify 
company-level risks and opportunities, pre-
vent undesired consequences from risks and 
effectively evaluate control measures. 

The input to the EHS strategic risk and 
opportunity assessment consists of results 
compiled and analyzed from market areas 
and business areas. It further includes, but is 
not limited to, potential hazards, legal matters, 
customer and stakeholder requirements, as 
well as concerns and learnings from incident 
investigations. 

Based on the assessments, targets, key 
performance indicators and performance 
metrics are set and followed up at relevant 
levels across market areas, business areas and 
Group functions. Outcomes from assessments 
are also used in evaluating the effectiveness 
and adequacy of existing control measures to 
prevent incidents from happening.

The highest safety risks identified within the 

Company are driving, climbing and working 
at heights, as well as working with electricity. 
These risks continued to account for the major-
ity of fatalities and major incidents in 2020 and 
are most relevant to field operations. 

The primary health and well-being-related 
risks identified in 2020 are mental health, which 
includes stress and work-life balance as well as 
musculoskeletal and ergonomic risks. We see 
that these risks have been exacerbated in 2020 
due to the COVID-19 pandemic.

As part of the Company’s efforts to mitigate 

safety risks, any person working on Ericsson’s 
behalf, including contractors, must have 
adequate health and safety competence, 
training and experience for their respective 
role. Ericsson identifies training needs and 
ensures provision of training based on the roles 
and risks to which each employee is exposed. 
A health and safety introduction course is 
mandatory for all employees. There are other 
courses with specific focus, such as the Safe 
Driving Awareness Course and the Zero 
Tolerance Safety Rules Course, available to all 
employees and suppliers.

Incident reporting
All health and safety incidents involving 
Ericsson employees and suppliers reported in 
the Global Incident Reporting Tool (GIRT) are 
investigated, including root-cause analysis to 
remedy damage and prevent reoccurrence. 
Ericsson encourages employees and suppliers’ 
employees to report risks, hazards, opportuni-
ties, near misses and health, safety and well-
being-related incidents transparently. 

Deployment of a new GIRT commenced 
during 2020 designed to provide a better user 
experience, intelligent data analytics, seamless 
integration with other tools and modules and 
offline reporting of incidents, real-time notifica-
tions and trends. Health and well-being con-
cerns related to working from home or remote 
working considerations are also intended to be 
captured in the new tool. 

Sustainability and Corporate Responsibility report 2020Corporate responsibility

15

Activities performed
Ericsson has continued its Consequence 
Management Process, further enforcing the 
consistency and implementation of Company 
health and safety requirements with suppliers 
(see Graph 1). There has been a total of 162 
violations by suppliers in 2020 with 65 being 
Red cards2) and 97 Yellow cards2) issued. The 
majority of violations occurred due to the 
incorrect use of Personal Protective Equipment 
(PPE), not following the correct procedures 
when working at heights, not performing the 
necessary risk assessments and lack of the 
correct certifications for supplier employees. 
The primary consequences that resulted from 
the issuing of Red and Yellow cards in order 
of volume were increased volume of quality 
inspections/audits, financial penalty, written 
warning, termination of business and reduction 
of business volume (see Graph 2).

In 2020, to further strengthen the Com-
pany’s approach to and awareness around 
health, safety and well-being, Ericsson held a 
virtual Ericsson Care Week in October. This is 
an annual company-wide effort to reinforce 
Ericsson’s commitment to this important topic. 
Due to COVID-19 pandemic, Ericsson has 
adapted its health and safety trainings and 
seminars to be delivered virtually.

Performance 2020 and target follow-up
The Company has already delivered on its tar-
get to Reduce major incidents by a minimum 
of 30% by 2022, from a 2019 baseline. During 
2020, there was a 43% reduction in the num-
ber of major incidents, exceeding the target. 

Further, Ericsson had a 36% reduction in 
fatalities compared with 2019, which is a con-
tinuation of the downward trend seen in recent 
years. The effectiveness of control measures 
taken for suppliers and Ericsson employees 
conducting field operations were contributing 
factors to this reduction. 

In 2020 Ericsson also recorded a 47% 
reduction in incidents resulting in 45% reduc-
tion in lost workdays compared to 2019, which 
is consistent with the pattern of employees 
working from home due to the pandemic and 
the initiatives implemented by the Company 
throughout the year.

Ericsson wants to demonstrate its strong 
commitment to a safe and healthy workplace. 
Ericsson has established a new target set with 
2020 as a baseline of Zero fatalities and lost 
workday incidents by 2025, see Target and 
focus areas 2021 below. 

Target and focus areas 2021
The continued deployment of the Ericsson 
Care Program will support achievement of the 
new target of Zero fatalities and lost workday 
incidents by 2025. Highlights of the Ericsson 
Care program include:
 – Enhancing safety leadership, knowledge 
and awareness across the organization.
 – Further enhancements of processes and 

standardized ways of working.

 – Engaging with employees and suppliers to 
create and foster a health, safety and well-
being culture.

 – Deploying a comprehensive and modular 

health and safety tool suite to enable better 
integration and digitization of processes.

 – Further enhancements and standardiza-
tion of supplier selection, onboarding and 
performance management process.

Ericsson will continue to expand on well-being 
activities including:
 – Improved access to support from profes-
sionals if needed, for example, increased 
access to employee assistance programs.
 – Ongoing training for employees and lead-

ers to raise awareness of the importance of 
a mindset that prioritizes well-being.
 – Digital solutions aimed at improving life-

style behavior and encouraging habits that 
influence good mental and physical health.

 – Implementation of a structure to drive 

engagement in well-being-related topics 
with employees.

Main risks include:
 – Failure to meet legal and stakeholder 

requirements.

 – Failure to implement the Ericsson Care 
Program in a consistent and standard-
ized manner across the globe.

 – Lack of compliance to Ericsson’s health, 
and safety requirements in the supply 
chain.

 – Incrased musculoskeletal and mental 
health risks including stress and work-
life balance.

1) A major incident is defined as an incident that results in more 

than 3 lost work days.

2) Red card and yellow card indicate the severity of the conse-

quence issued to a supplier after a violation of our Health and 
Safety Standards. Red cards are used for serious breaches and 
carry significant consequences. 

Graph 1: Supplier consequence management in 2020

Graph 2: Consequences applied to suppliers

Total number of violations

65

97

Incorrect use of PPE (Pers. Protect. Equipm.)

21

43

Working at heights

22

14

Lack of Risk assesment/Safe work conditions

10 23

Lack of required and certified competence

137

Insufficient incident and resource management

23

Lack of adherence to driving/vehicle standards

2 2

100

80

60

40

20

69

15

0

50

100

150

200

0

Increase of quality
inspections and audit

9

29

18

4

10

1
7

Financial
penalty

Warning
notification issued

Supplier
terminated

Reduction of
business volume

  Red cards 

  Yellow cards

  Red cards 

  Yellow cards

Sustainability and Corporate Responsibility report 202016

Corporate responsibility

Responsible management of suppliers

Managing the social, ethical and environmen-
tal impacts of Ericsson’s supplier base is part 
of the Company’s value chain approach. Regu-
lations and stakeholder expectations in this 
area are increasing globally, which makes it an 
important topic for the Company. Ericsson is 
working with its suppliers to achieve continu-
ous improvement aligned with the Company’s 
Sustainability and corporate responsibility 
strategy described on page 3. 

Code of Conduct for Business Partners
Ericsson’s Code of Conduct for Business 
Partners (CoC) is the basis for Ericsson’s 
Responsible Sourcing program and covers 
four main areas: environmental management, 
human and labor rights, occupational health 
and safety and business ethics and anti-
corruption. Ericsson offers free online trainings 
for business partners that cover the CoC in 
general as well as specific focus trainings on 
anti-corruption, conflict minerals and occupa-
tional health and safety. The CoC training was 
updated in 2020 in line with the latest updates 
to the CoC. Suppliers are required to complete 
a self-assessment as part of the on-boarding 
process in order to capture risk at an early stage. 
Suppliers not adhering to the CoC may be 
subject to termination of their contracts.

COVID-19 pandemic
During the COVID-19 pandemic, Ericsson 
focused on protecting its workforce, including 
its suppliers. The main risks from the pandemic 
related to responsible sourcing are forced 
labor and health and safety. Ericsson has 
communicated to its suppliers the importance 
of mitigating risks in these areas.

There has been limited effect on customer 

demand and therefore no significant reduc-

Risk assessment and audit planning

tions of orders from Ericsson to suppliers. The 
guidelines for both the internal and external 
workforce have been to work from home when 
possible. Ericsson has focused on stabilizing 
IT environments to provide for this option. 
Another impact of the COVID-19 pandemic 
has been delays of supplier audits.

Risk assessments, audits and compliance
Ericsson engages a third-party auditing firm 
to assess its suppliers’ compliance with the 
CoC. In 2020, 83 audits were performed on 
suppliers located in 36 countries. The program 
mainly focuses on the largest suppliers that 
together make up 90% of Ericsson’s purchas-
ing spend. This represents approximately 
3,000 suppliers out of Ericsson’s close to 
19,000 Tier One suppliers. Among the 3,000, 
Ericsson determines which suppliers to audit 
with a risk assessment based on four crite-
ria – country, business considerations, time 
since last audit and type of service or product 
provided.

In 2020, 99% of Ericsson’s suppliers were 

assessed through this approach. Ericsson 
views each audit as an opportunity for 
improvement, and suppliers are expected to 
address identified findings. For CoC audits 
during 2020, most of the major deviations 
concerned working hours and wages and 
benefits while most of the minor deviations 
were in hazards and health and safety. 

Ericsson also performs supplier audits with 
internal auditors for Contract Compliance (CC) 
to verify adherence and compliance to supplier 
requirements. These audits are broader than 
the CoC audits and cover questions from the 
CoC and other topics such as security, trade 
compliance and business continuity manage-
ment. In 2020, 23 CC audits were performed 

and most findings were around health and 
safety, quality management, CoC and busi-
ness continuity management. 

Audits and other assessments are included 

in the supplier performance measurement 
framework applicable to key suppliers. In 
addition to the company’s own auditing 
programs, Ericsson uses the audit program of 
the Responsible Business Alliance (RBA). The 
Company is working to increase the share of 
suppliers participating in the RBA. 

Due to the pandemic, audits have been 
delayed or postponed, leading to fewer total 
audits in the first half of 2020 and a slight 
increase in the second half. Of this reason, 
Ericsson performed remote audits, both for 
initial and follow up-audits. The remote proce-
dure has been satisfactory and will continue. 
However, they are not fully able to replace 
on-site audits, which are more comprehensive. 

Occupational health and safety
The Company believes that Occupational 
Health and Safety (OHS) incidents are 
preventable. Ericsson’s sourcing process 
and ways of working are being reviewed as 
part of the Ericsson Care program in order to 
reduce OHS risks. The suppliers that are most 
exposed to OHS risks are within the Site Ser-
vices category. The Company’s consequence 
management program applies to Site Service 
suppliers and aims at strengthening compli-
ance and improving safety standards, as well 
as encouraging and facilitating reporting of 
non-compliance. In 2020 the most frequent 
findings and violations regarding Site Service 
suppliers were related to climbing and incor-
rect use of personal protective equipment. 
More information on pages 14–15.

Thousands  
of suppliers

Identification of 
critical ones

Risk assessment
•  Top 90% spend
•  Geographical risk
•  Type of service or product
•  Audited within past 2 years
•  Business considerations

31

Planned yearly or according  
to a rolling schedule

Supplier risk 
assessment

Planning

Auditing

Follow-upp 
and improvement

Performed by
Ericsson

Performed by
3rd party auditor

Performed by
3rd party  
auditor and Ericsson

Sustainability and Corporate Responsibility report 2020Corporate responsibility

17

Business ethics and anti-corruption
In 2020, Ericsson launched an enhanced 
Third-Party Management Process in several 
regions. The new process is designed to secure 
effective identification and management of 
potential bribery and corruption risks in the 
supply chain and in sales. Ericsson plans to 
roll-out the improved process to the remaining 
regions in early 2021. The process is designed 
to ensure that the Company’s suppliers and 
partners are identified, assessed for risk, and 
subjected to appropriate vetting. The global 
roll-out will be supported by additional tools 
to assist in automating and documenting 
the process. Ericsson will also continue to 
automatically screen its suppliers on a weekly 
basis. The screening covers regulatory, 
financial, environmental, social and labor 
issues, along with adverse media coverage 
and watchlists that include politically exposed 
persons, sanction lists and state ownership. 
Alerts are monitored and reviewed in the 
screening process.

Performance of audited suppliers

2020
audits

   Conformity 
  Critical 
  Warning 

79%
13%
8% 

Performance of audited 
 suppliers’ after follow-up

2020
follow-ups
2020
follow-ups

   Conformity 
  Critical 
  Warning 

89%
5%
6% 

Human and labor rights
In 2020 Ericsson finalized a list of the supply 
chain-related salient human rights issues 
based on internal and external expertise 
as well as stakeholder consultations, audit 
results, and a comprehensive analysis of its 
supplier categories. The most relevant risks 
included forced labor, living wage, working 
hours, non-discrimination, OHS, conflict-
related impacts such as sourcing of raw 
materials, freedom of association and the right 
to collective bargaining. Ericsson’s Modern 
Slavery and Human Trafficking Statement is 
available on Ericsson’s website.

Environmental management
Ericsson has environmental requirements for 
its business partners that cover manufactur-
ing, transport, energy use, GHG emissions, 
chemicals in manufacturing, product chemical 
content and water and waste management. 
The most significant environmental aspects 
identified in the supply chain are associated 
with suppliers’ carbon footprint and the gen-
eration of waste and are coordinated through 
the Company´s Circular Economy and Port-
folio Sustainability Program (see page 20). 

Ericsson has set a target for high emitting 
and strategic suppliers to set their own 1.5°C 
aligned climate targets. By the end of 2020, 35 
out of the suppliers in scope, have committed 
to setting such target, see page 21. To further 
promote climate action in global supply 
chains, Ericsson was one of the initiators and 
founders of the 1.5°C Supply Chain Leaders. 
Within this initiative, the Company supports 
the newly launched SME Climate Hub, which 
was formed to encourage climate action 
across small and medium-sized enterprises.

Raw materials sourcing due diligence
Ericsson’s approach to sourcing of minerals 
and metals is in line with the OECD Due 
Diligence Guidance for Responsible Supply 
Chains of Minerals from Conflict-Affected and 
High-Risk Areas (OECD Guidance). In addition 
to tin, tantalum, tungsten and gold (3TGs), 
cobalt was added to the list of minerals for 
which Ericsson requests information from sup-
pliers. There are often several tiers of suppliers 
between Ericsson and smelters or refiners of 
minerals, and Ericsson does not normally have 
a direct purchasing relationship with them. As 
a member of the Responsible Mineral Initia-
tive, the Company has supported the system 
for certification of smelters and refiners 
(RMAP). To increase transparency, Ericsson 
is now reporting reasonable country of origin 
of conflict minerals in its Company’s Conflict 
Minerals Report prepared under the US Dodd-
Frank Act available on Ericsson’s website.

Main risks include:
 – Workforce or third-party failure to 

comply with Ericsson Code of Conduct 
for Business Partners.

 – Failure to sufficiently trace, report on, or 
verify the origins and sourcing of materi-
als use, including conflict minerals, in the 
manufacturing of Ericsson’s products.

 – Changed or new regulatory require-

ments could adversely affect availability 
and pricing of materials used in the 
manufacture of products.

Performance of audited suppliers after follow-up, per audit area, %

Anti-Corruption

Environmental management

Communicating requirements to sub-suppliers

Chemicals handling

System for incident follow-up, preventive and corrective action

Accident and incident prevention

Health and safety standards and hazards

Competence management

Under-aged labor, forced labor/modern slavery

Working hours, wages and benefits

Management dialogue, discrimination

Employment contracts, freedom of association

0

20

40

60

80

100

  Conformity 

  Critical  

  Warning 

Sustainability and Corporate Responsibility report 2020In addition to the focus on representation 
and leadership development, Ericsson con-
tinued to expand its community of Employee 
Resource Groups (ERG’s), significantly present 
in Market Area North America. Local Ericsson 
volunteers lead these groups created to 
promote belonging among underrepresented 
employee groups and to help progress the 
company-wide diversity and inclusion agenda. 
ERG members support, promote and drive a 
diverse working environment, providing the 
organization with their unique perspectives 
and local insights.

Main risks include:
 – The COVID-19 pandemic and its global 
impact on schools and family life are 
slated to disproportionately impact 
women, potentially increasing female 
attrition rates. 

 – Limited availability and fierce competi-
tion for female STEM (Science, Technol-
ogy, Engineering and Mathematics) 
talent will challenge recruitment efforts.

 – Many of Ericsson’s largest employee 
populations are based in regions with 
endemic gender inequality and social 
norms that impede attraction and career 
development for women.

1) Employees reporting to Executive Team members.

18

Corporate responsibility

Diversity and inclusion 

Diversity and inclusion (D&I) are fundamental 
to Ericsson’s company values, culture, and 
future business success. In a year marked by a 
global pandemic and large-scale social unrest, 
Ericsson has strengthened its conviction that 
having an inclusive and diverse workplace is a 
business and ethical imperative. 

2020 was a pivotal year for Ericsson’s D&I 

journey, filled with reflection, data analysis 
and new strategy development. The organiza-
tion embarked on a comprehensive review of 
its approach to D&I with the intent to re-focus, 
re-invest, and accelerate its efforts in a more 
targeted and intentional manner to create a 
more inclusive and representative workforce. 
Building on initial investments in behavioural 
science in 2019 and early 2020, Ericsson com-
mitted to adopting an evidence-based, behav-
ioural approach to D&I across the company. 
We strive to have an inclusive and fair 
workplace, creating space for our people to 
bring their unique perspectives.

Ericsson has committed to a series of 

investments including de-biasing of its people 
processes, an analysis of employee compen-
sation from a pay equity perspective and the 
formation of a dedicated Central D&I Team.

Governance and management
Group Function People is responsible for 
D&I for the enterprise, including the strategy 
and ongoing development of people policies 
and initiatives which are executed locally. In 
2020, a new D&I governance and manage-
ment structure was proposed and will be 
adopted in 2021, shifting accountability out 
to the business units so that D&I could be 
more holistically integrated into the business 
strategy. Ericsson will continue to focus on 
increasing female representation across the 
company, extending focus of representation to 
other minority groups. During 2020, time was 
spent designing a central D&I Team to sup-
port the units, and this work will continue into 
mid-2021 with the hiring of locally dedicated 
D&I resources. 

2020 Performance
Ericsson had a 2020 target to increase female 
representation to 30% across the organiza-
tion. While the Company has exceeded that 
goal in the Executive population (~32% 
women), the overall company representation 

remained at ~25% in 2020, and Line Manag-
ers increased 1% (21%). 

Ericsson’s aim to achieving gender balance 
by 2020 was driven by ambitious, local recruit-
ment targets, increased awareness raising, 
and activation through local and global initia-
tives. The year 2020 was spent investing in 
expertise to develop a new approach to D&I as 
well as launching several foundational initia-
tives that will deliver continued impact over 
time. Some achievements this year included:
 – Establishing ALTitude, a leadership 

acceleration program for women. 52% of 
initial participants have experienced a role 
change or promotion since completing the 
program. 94 new women candidates were 
nominated to join ALTitude in 2021.

 – Successfully completing a series of behav-
ioural science experiments designed to 
reduce bias and barriers faced by women 
in both the recruitment and performance 
management processes. Additional inclu-
sion experiments are underway or in plan-
ning process for 2021

 – Launching a comprehensive transforma-

tion of Ericsson’s recruitment process with 
the objectives of improving the end-to-end 
experience, increasing speed of hire and 
reducing bias – all of which will help to 
achieve Ericsson´s aspirations to accelerate 
Diversity and Inclusion.

While ongoing recruitment efforts continue 
to target women and other underrepresented 
groups, the Company is also committed to 
developing our existing underrepresented 
talent. The following statistics demonstrate 
progress Ericsson has made to increase gen-
der, generation, and nationality representation 
on leadership teams across the company:
 – Executive development programs included 

25% female participants.

 – Global leadership development programs 
included 25% women, and representation 
from over 118 nationalities. 

 – Ericsson’s 10th consecutive NextGen Advi-
sory Council, a diverse group that advises 
the Executive Team on critical business 
matters, included 57% women and repre-
sentation from 5 nationalities. 

 – The Ericsson line manager population 

included 21% women, and representation 
from over 75 nationalities.

Sustainability and Corporate Responsibility report 2020Corporate responsibility

19

2020 performance
Ericsson develops products and solutions 
for 5G mobile communication networks and 
designs and tests 5G products for compliance 
with EMF standards and regulations. The 
Company is also involved in the development 
of international technical standards for test-
ing and installation of 5G products to ensure 
compliance with EMF limits for the general 
public and workers. 

In 2020, Ericsson has conducted research 

together with customers to determine the 
actual EMF exposure levels from 5G base 
stations and user equipment. Scientific papers 
describing the results were published in open 
access journals. These studies help regulators 
and researchers to accurately assess the radio 
wave exposure levels from 5G equipment.

To address the concern that some people 

have about the safety of 5G networks as 
well as the spread of misinformation and 
disinformation, the Company has made avail-
able additional information on its website, 
including links to fact-based information from 
governmental authorities and international 
expert groups. In the beginning of the year, 
conspiracy theories about a link between 5G 
and COVID-19 were spread on social media 
which led to vandalism against base station 
sites in many countries. Actions to stop the 
spreading of this disinformation were rapidly 
taken by WHO, ITU and several governmental 
agencies that strongly condemned the disin-
formation and made it clear that 5G mobile 
networks are not linked to the spread of the 
virus. Ericsson made available links to these 
fact-based statements on its website.

Main risks include:
 – Perceived health risks related to radio 
frequency electromagnetic fields may 
increase regulatory requirements and 
cause infrastructure deployment delays.
 – Perceived risk or new scientific findings 
of adverse health effects from mobile 
communication devices and equipment 
could impact Ericsson through a reduc-
tion in sales or through liability claims.

Radio waves and health 

In all mobile networks, including 5G, con-
nected devices communicate with base 
stations using radiofrequency electromagnetic 
fields (EMF), also known as radio waves. Since 
the adoption of mobile telephony in the 1990s 
there has been some public concern that the 
radio waves from mobile phones and base sta-
tions may cause adverse health effects. Expert 
groups and public health authorities, including 
the World Health Organization (WHO, fact 
sheets 193 and 304), have reviewed the avail-
able science and concluded that no health 
effects are associated with radio wave expo-
sure from either mobile phones or radio base 
stations complying with international limits.
Most national authorities have adopted 

international science-based radio wave 
exposure limits. These limits have been set 
by the International Commission on Non-
Ionizing Radiation Protection (ICNIRP) and 
include wide margins to provide a high level of 
protection for all people against substantiated 
adverse effects on health. Based on a thor-
ough review of relevant scientific literature, 
ICNIRP published in March 2020 a revision of 
its guidelines. The limits are largely unchanged 
and confirm the safety of the limits that mobile 
communication equipment currently comply 
with. As stated by ICNIRP, the guidelines cover 
5G technologies as well as all currently used 
radio technologies. 

Governance, risks and management 
approach
Ericsson Research, within Group Function 
Technology, is accountable to manage and 
drive research in this area. In accordance with 
Ericsson’s Electromagnetic Fields and Health 
Policy, Ericsson’s radio products are tested 
in Ericsson Research’s EMF Laboratory for 
compliance with relevant EMF regulations 

and standards before they are delivered to the 
market. The EMF Laboratory complies with 
the international standard ISO/IEC 17025 
that specifies general requirements for the 
competence of testing laboratories, and it 
is accredited by the Swedish accreditation 
authority SWEDAC.

In order to maintain confidence and integ-

rity in tests and results, the EMF Laboratory 
is independent of other parts of the Company 
and the Head of the EMF Laboratory reports 
directly to the Head of Ericsson Research. This 
complies with the requirements for impartial-
ity and independence in ISO/IEC 17025.
The EMF exposure levels from base 
stations in places where people normally 
reside are typically less than a percent of 
international limits, since the intensity of radio 
waves drops quickly with distance. It is only in 
the proximity of the antennas that EMF limits 
may be reached, and based on the tests that 
Ericsson Research is conducting, the Company 
provides information to customers on how to 
install base stations to secure that unauthor-
ized people do not have access to those areas. 
The safety of Ericsson employees, custom-
ers and suppliers when testing, installing and 
maintaining the radio products is important 
to Ericsson. An available internal standard 
describes the minimum requirements for work 
on behalf of Ericsson in areas where exposure 
to EMF may occur to ensure that the health 
and safety aspects are properly managed. 
Ericsson also provides information on radio 
waves and health to customers, the public, 
and other stakeholders, and supports research 
to further increase the knowledge in this area. 
A summary of the EMF and health research 

that has been co-funded by Ericsson since 
1998 is available on the Company’s website.

5G, electromagnetic fields and health

All 5G frequency bands are covered by 
 current EMF safety standards and limits

5G devices and base stations need to  
meet the same EMF safety requirements  
as current equipment

The total EMF exposure will remain low 
compared to international EMF limits  
also with 5G

WHO and other health agencies have con-
cluded that no health effects have been 
established from exposure to radio waves 
used for mobile communications

Sustainability and Corporate Responsibility report 202020

Environmental sustainability

Environmental sustainability

Climate change is the most urgent long-term 
global challenge, and since environmental 
topics are interrelated, companies need to 
take a holistic approach. Expectations and 
requirements on companies have increased 
dramatically during the past years. Proactive 
management of topics relating to climate 
action and environment is a core component 
of Ericsson’s Group strategy.

Ericsson focuses on a circular economy 
approach where product design, sustainable 
materials management and the energy effi-
ciency of its products – as well as reuse, refur-
bishment and recycling – are key areas of 
importance. Ericsson’s work on environmental 
sustainability is divided in the following areas:
 – Implement a circular economy approach to 

product design and material use.
 – Reduce Ericsson’s own emissions.

 – Increase the energy performance of 
Ericsson products and solutions.

 – Demonstrate how Ericsson’s business and 
products can enable society and other 
industries to reduce their emissions.
The Company remains committed to 
supporting the Paris Agreement and is also 
working through partnerships to scale global 
climate action to limit global warming to 
1.5°C, as described by Intergovernmental 
Panel on Climate Change (IPCC), and has set 
targets that have been approved by the Sci-
ence Based Target (SBT) Initiative. 

Ericsson is an active contributor to consul-
tations on environmental sustainability strat-
egies presented by the EU Commission under 
the European Green Deal umbrella. In 2020, 
Ericsson has increased its efforts to moni-
tor and advocate for upcoming legislative 

proposals affecting Ericsson through industry 
organizations such as Digital Europe.

Ericsson has incorporated environmen-

tal sustainability into the business. This 
work is driven through a company-wide 
Circular economy and portfolio sustain-
ability program, governed by the Company’s 
Executive Team. The scope of the program 
is to accelerate and fully integrate circular-
ity and sustainability-related aspects of 
the Company’s products and services. The 
program is cross-functional and includes six 
workstreams that have the highest impact on 
Ericsson’s environmental sustainability strat-
egy and execution. The six workstreams are: 
Climate action, Energy performance, Circular 
economy, Material and substances, Responsi-
ble sourcing and Position and standards.

An Ericsson Interleaved AIR 3237, allowing 5G network deployment without the need to occupy  
additional space on a site by the integration of a 5G Massive MIMO radio with a conventional antenna.

Sustainability and Corporate Responsibility report 202021

Exponential Roadmap
In 2020 the Company continued its engage-
ment in the Exponential Roadmap Initiative 
for climate action. Ericsson also founded the 
1.5°C Supply Chain Leaders group together 
with Telia, BT Group, IKEA and Unilever. The 
objective is to create exponential climate 
action in global supply chains. The initiative 
is also committed to supporting the Interna-
tional Chambers of Commerce´s SME Climate 
Hub5). These initiatives were launched during 
New York Climate Week. Also, Exponential 
Roadmap Initiative became an official partner 
to the UN Race to Zero campaign6) in 2020.

Together with Ericsson, Exponential Road-

map Initiative developed the 1.5°C Business 
Playbook to establish an holistic approach to 
climate action for all companies. The playbook 
was released during World Economic Forum 
2020 and provides a framework on how 
companies and organizations of all sizes can 
fully integrate climate action in their business 
strategies and reach net-zero emissions. The 
Exponential Roadmap Initiative is building an 
ecosystem around the playbook and recruiting 
companies that want to act, over 55 compa-
nies have joined.

Main risks include:
 – Uncertainties in the long-term impacts of 

climate change including extreme weather 
events and new or changed requirements 
and expectations from stakeholders or 
regulators.

1) Own operations include: fleet vehicles (Scope 1) and facility 

energy usage (Scope 1 and 2).

2) Own activities include: facility energy usage, fleet vehicles, 

 business travel and product transportation.

3) See: https://www.mdpi.com/2071-1050/10/9/3027/pdf
4) See: https://www.itu.int/rec/T-REC-L.1470-202001-I/en 
5) See: https://smeclimatehub.org/
6) See: https://unfccc.int/climate-action/race-to-zero-

campaign#eq-1

7) Emissions upstream and downstream in the value chains are 

estimated based on the LCA of the company’s carbon footprint.

8) Science Based Target (SBT) approved by SBT Initiative.

Ericsson’s approach to climate action 

Ericsson’s climate action approach and target 
setting for its own operations and industry 
impact, is based on research. For over two 
decades, Ericsson has conducted research 
on how the Information and Communication 
Technology (ICT) sector impacts the environ-
ment and society and on how its products 
can be used to enable global greenhouse gas 
emissions reductions. Ericsson collaborates 
with universities and businesses and publishes 
research in peer-reviewed articles in scientific 
journals, reports and at conferences.

Ericsson’s carbon footprint and targets
The environmental impact and carbon foot-
print of Ericsson’s value chain are quantified 
based on life-cycle assessments of products 
and through extensive research on ICT indus-
try impact. In 2020 Ericsson Research showed 
that the lifetime energy usage from Ericsson’s 
delivered products corresponds to over 82% of 
the Company´s total carbon footprint.

Ericsson takes a holistic approach to 

climate action and uses its carbon footprint to 
set targets within the whole value chain. The 
Company has set targets on:
 – Its supply chain: Ericsson will engage with 
around 350 of its high emitting and strate-
gic suppliers to set their own 1.5°C aligned 
climate targets by 2025. See pages 16–17.

 – Its own operations1): Ericsson has set a 

carbon neutral target for direct operations 
by 2030 (scope 1 and 2). See pages 22–23.

 – Its own activities2): The Company has a 

1.5°C-aligned SBT for its activities (includ-
ing fleet vehicles, facility energy usage, 
product transport and business travel) to 
reduce emissions by 35% in 2022 against 
a 2016 baseline. See pages 22–23.
 – Ericsson has a 1.5°C aligned SBT for 

its products with 35% energy saving in 
Ericsson Radio System (ERS) by 2022 
versus the legacy portfolio in 2016. See 
page 24.

Climate advocacy for a 1.5°C future
All sectors need to decarbonize, and even 
if the ICT sector footprint is relatively small 
(1,4% of global3)), the sector´s carbon foot-
print could be reduced by over 80% if its con-
sumed electricity came from renewable energy 
sources4). However, companies cannot only 
work with their own carbon footprint. Hence, 
Ericsson is working globally to advocate for 
climate action within its own sector in order to 
influence climate action in society. 

In 2020, to support the transition for the 
ICT sector, the International Telecommunica-
tion Union (ITU), Global System Mobile Asso-
ciation (GSMA) Global Enabling Sustainability 
Initiative (GeSI) and SBT Initiative, released a 
standard and guidance report to support ICT 
companies to develop 1.5°C aligned targets. 
Ericsson Research was a major contributor to 
this standard. 

Ericsson’s carbon footprint and climate targets 7)

Mtonnes CO2e

Activities in 2020

Future (lifetime) operation of products delivered in 2020

35

30

25

20

15

10

5

0

0
2
0
2
t
n
i
r
p
t
o
o
f
n
o
b
r
a
C

s
t
e
g
r
a
t
e
t
a
m

i
l
c
p
u
o
r
G

~34

~2.5

Baseline

~0.3

~5

~-0.4

Supply chain

Own activities

Operator activities

Products in operation

End-of-life treatment

1.5°C
Engage with around 
350 high emitting and 
strategic suppliers to set 
their own 1.5°C aligned 
climate targets 
by 2025

35%
Reduction of C02e 
 emissions from 
 Ericsson’s own activities
by 2022 2) 8)

CO2 neutral
in Ericsson’s  
own operations
by 2030 1) 

35%
Improved energy saving 
in Ericsson Radio System 
compared with legacy 
portfolio (baseline 2016)
by 2022 8)

10 times
More energy efficient  
5G product portfolio 
than 4G by 2022

Sustainability and Corporate Responsibility report 2020 
 
 
 
 
 
22

Ericsson’s own carbon emissions

Within Ericsson’s own activities, the Company 
reports on carbon emissions 1) from facility 
energy usage, fleet vehicles, product trans-
portation and business travel. Although not 
included in “Own activities”, Ericsson also 
provides an estimation of emissions from 
employee commuting. Emissions are reported 
in line with the Greenhouse Gas Protocol, 
and decarbonization of Company activities 
remains a key priority.

Performance and activities
The Company’s Science Based Target (SBT) 
of 35% emission reductions from its own 
activities by 2022, from a 2016 baseline, 
is in line with the 1.5°C trajectory. In 2019, 
Ericsson further announced the intention to 
become carbon neutral by 2030 in its own 
operations including fleet vehicles (Scope 1) 
and facility energy usage (Scope 1 and Scope 
2), as defined by the GHG Protocol Corporate 
Standard.

During 2020, Ericsson continued to work 

to reduce absolute emissions within the 
targeted areas. Where possible, Ericsson aims 
to introduce 100% renewable energy supply 
at its facilities. For fleet vehicles, the shift to 
fossil fuel-free alternatives is the main way to 
reduce the emissions, together with adopting 
operational activities, such as minimizing trips 
to sites when possible.

During 2020, in absolute terms, the Com-
pany achieved a reduction of approximately 
317 Ktonnes of carbon emissions compared 
to a 2016 baseline, which represents a 57% 
reduction. The reduction is partly due to com-
pany emission reductions efforts and partly 
due to COVID-19 pandemic restrictions during 
the year.

Facility energy usage
In Ericsson’s real estate portfolio (offices, 
production sites, datacenters and test labs), 
there was an overall reduction of carbon 
emissions, from 135 Ktonnes to 81 Ktonnes 
in 2020, derived from facility energy usage. 
This represents an approximately 40% 
reduction compared to 2019. To reduce 
emissions, Ericsson took targeted actions to 
reduce energy consumption and prioritize the 

procurement of renewable energy in countries 
where this is available. Green electricity now 
amounts to 68% of the total electricity con-
sumption. Ericsson’s new climate target has 
been set to achieve 100% renewable energy 
by 2030.

In 2020, Ericsson’s real estate portfolio 
was reduced by over 5% in total square meters 
compared to 2019. However, during the 
COVID-19 pandemic, offices have still oper-
ated as usual, so the Company saw no large 
reductions in emissions from facility energy 
usage, see Commuting and teleworking. 

Ericsson’s global facility management pro-

viders are now servicing the Global Portfolio 
and have agreed on targets to further reduce 
energy consumption for office related opera-
tions. Targets for each facility management 
providers are now implemented globally. 

During 2020, Ericsson opened its smart 
factory in Lewisville, US, which is designed 
to be up to 24% more energy efficient than a 
comparable factory in the US. In the factory, 
Ericsson implemented innovative energy 
saving technologies such as friction-free 
magnetic levitation refrigeration and thermal 
energy storage banks, where 17% of the 
power required is produced by onsite solar 
panels. The smart factory will be the first 
Ericsson facility globally to achieve both LEED 
Gold and LEED Zero Carbon certifications.

Fleet vehicles 
In 2020, Ericsson’s fleet vehicles for opera-
tional activities included around 6,000 cars. 
The carbon emissions related to fleet vehicles 
for 2020 was 33 Ktonnes, a 13% reduction 
from 2019. In 2020, Business Area Managed 
Services and Business Area Networks intro-
duced a program to decarbonize fleet vehicles 
for operations in line with the Company´s 
carbon neutral target. The activities include, 
for example, transforming the operational 
fleet to fossil fuel-free alternatives and global 
roll out of a Fleet Management System to all 
market areas including introducing telematics 
to operational vehicles. This will improve fleet 
management with more reliable and auto-
matic data collection as well as improving the 
frequency and accuracy of carbon emissions 

data collected from fleet vehicles. COVID-19 
pandemic has increased the amount of in-
person service required for global networks. 
Despite this, carbon emissions from the 
Company´s fleet have still gone down, as other 
factors have led to a reduction in the number 
of cars needed. These factors differ between 
market areas and include reworked contracts, 
new and more efficient vehicles and a move 
from long-terms leases to short-term rentals.

Product transportation
In 2020, the carbon emissions for product 
transportation sourced by Ericsson was 
112 Ktonnes, a 19% reduction from 2019. 
During 2020, a resilient and regionalized 
supply chain strategy execution was in focus 
to shift from air to surface transport modes. 
This has resulted in a positive reduction in 
emissions even though the Company has been 
using air-chartered solutions for deliveries 
to factories due to supply chain challenges 
caused by the COVID-19 pandemic. In 2020, 
the Supply Sustainability Program was 
launched and the Company started to further 
define and execute supply emission reductions 
activities including mitigation and measure-
ment activities. 

Business travel
The carbon emissions from business travel in 
2020 were 17 Ktonnes which corresponds to 
a decrease of 85% since 2019. Over the past 
several years, Ericsson has been actively work-
ing with its IT infrastructure to provide digital 
solutions that improve accessibility to digital 
meetings as a replacement for certain types of 
business travel, for example, travel for internal 
purposes. Thanks to this work, Ericsson man-
aged a fast transition to a work-from-home 
Global policy during the COVID-19 pandemic. 
and approximately 85,000 people from the 
Ericsson’s workforce have been working from 
home in 2020. For most of the year, there has 
been a global travel ban, which had the big-
gest impact on the emissions reductions from 
business travel. The Company will continue 
its work to keep business travel to a minimum, 
even after the easing of restrictions.

1) Carbon emissions refers to greenhouse gas emissions calculated as carbon dioxide equivalents (CO2e).

Sustainability and Corporate Responsibility report 2020 
23

Ericsson 5G smart factory in Lewisville, US.

Main risks include:
 – New or changed requirements from 

stakeholders or the regulatory environment 
related to Ericsson’s own activities.

 – Absence of scalable sustainable climate 
solutions in some regions could adversely 
impact Ericsson’s own activities strategy 
and target fulfilment.

Commuting and teleworking
The possibility for Ericsson employees to travel 
between their homes and their worksites, has 
been impacted due to COVID-19 pandemic 
Company restrictions. This development 
shifted the Company’s commuting estimates 
in 2019 from 60 Ktonnes CO2e to 20 Ktonnes. 
Further, having a majority of Ericsson’s 
workforce working from home, there was 
also a pandemic-related shift to teleworking-

related emissions from emissions related to 
commuting. Emissions from teleworking are 
calculated based on historical office energy 
consumption, geographical distribution and 
local emission factors. It is estimated that 
teleworking-related emissions during 2020 
were about 10 Ktonnes. Consequently, the net 
effect of changes in commuting and telework 
has been a reduction by 30 Ktonnes compared 
with 2019.

Carbon footprint target in Ericsson’s own activities 1)

Ktonnes

600

500

400

300

200

100

0

560

481

513

427

243

364

Baseline

2016

2017

2018

2019

2020

2021

2022

   Facility energy usage and fleet vehicles (S1) 
  Ericsson’s Science Based Target Initiative approved emissions reduction trajectory

   Facility energy usage (S2) 

   Business travel and product transportation (S3)

1) Ericsson’s own activities including facility energy use (S1 and S2), fleet vehicles (S1), business travel (S3), and product transportation 

(excluding commuting, S3).

Sustainability and Corporate Responsibility report 2020 
24

Network energy performance

Energy use in network operations remains a 
priority for Ericsson and its customers. There 
are concerns in the industry that 5G will dra-
matically increase total mobile network energy 
use if deployed in the same way as 3G and 4G, 
in which Telecom operators often added new 
equipment while keeping existing network 
assets. This method is not sustainable from an 
energy cost and environmental perspective. 
Ericsson is consistently working to improve the 
energy performance of its portfolio to help the 
mobile industry meet current and future traffic 
demands while simultaneously addressing 
network energy consumption and related 
carbon emissions.

Breaking the energy curve
In 2020 Ericsson released its “Breaking the 
energy curve” report that presents an innova-
tive approach to addressing increasing energy 
consumption in mobile networks.

Ericsson has for a long time driven energy 
performance as one of the key requirements in 
standardization. The 5G standard is designed 
to enable high performance and low network 
energy consumption. 5G is designed to allow 
the mobile system to use smart sleep modes 
more effectively and extend coverage by using 
lower bands while increasing capacity and 
speed with carrier aggregation. Fast and 
effective data transmission enables the 
 system to return to a low-load state faster.
The “Breaking the energy curve” report 
provides a holistic approach in how to intro-
duce 5G, with all its benefits, while managing 
the mobile network energy use across core, 
transport, radio access and site equipment. It 
provides insights into ways to utilize energy 
savings offered by the Ericsson portfolio. This 
will be accomplished through modernization 
of the installed base and right-sizing 5G 
equipment for the new frequency bands, 

combined with use of energy saving software 
and intelligent remote site management of 
passive site equipment such as batteries, 
climate control units and diesel generators.

In 2020 Ericsson introduced Energy Infra-
structure Operations, a multivendor operation 
solution that enables all base station site 
elements to be visible, measurable and con-
trollable in order to enable remote and intel-
ligent site management. The offering is based 
on data from Ericsson Smart Connected Site’s 
smart enclosures or separately deployed site 
controllers, connected to all relevant passive 
infrastructure. Using AI and data analytics, 
Energy Infrastructure Operations increases 
operational and energy efficiencies of the 
radio network and enables less site visits. This 
results in OPEX and carbon emission reduc-
tions across multiple layers, while maximizing 
site availability.

Improving energy performance 
Increased energy performance of Ericsson’s 
products and solutions offering is a key 
enabler to lower customers’ total cost of own-
ership and network related carbon footprint. 
From a lifecycle perspective, the main portion 
of Ericsson’s carbon footprint comes from the 
energy use of delivered products.

Ericsson’s work with network energy per-

formance, including energy efficiency and 
absolute energy consumption, is one of the 
workstreams within its Circular Economy 
and Portfolio Sustainability program. The 
Company has set the following targets for 
improved energy performance:
 – Ericsson 5G energy performance target:
By 2022, Ericsson’s 5G product portfolio will 
be ten times more energy-efficient for the 
same transferred data than its 4G portfolio 
(baseline 2017) for an enhanced mobile 
broadband (eMBB) use case. Results from 

2020 show that the Company’s current 5G 
radios are already approximately 6.6 times 
more energy-efficient.
 – Target on installed base modernization:
Ericsson believes energy savings can be 
achieved by replacing less efficient equipment 
in a legacy network. Thus, Ericsson has set a 
target of 35% energy saving in Ericsson Radio 
System (ERS) versus the legacy portfolio 
by 2022 (baseline 2016). This target has 
been approved by the Science Based Target 
initiative. In 2020, the Company achieved a 
34% energy saving from delivered ERS radios 
versus the legacy portfolio. 

Main risks include:
 – New or changed environmental require-
ments from stakeholders or regulators 
related to product energy consumption.

5G energy performance target

Improvement

10x

6.6x

5.5x

10

8

6

4

2

4x

1x

0

2017
Benchmark

2018

2019

2020

2021

2022

  Baseline 

  Actual 

  Target

Ericsson’s holistic approach

Breaking the energy curve

Energy  
comsumption

Breaking the energy curve  
in mobile networks

Activate 
energy-saving 
software

Build 5G with 
precision

Operate site 
infrastructure 
intelligently

Prepare the network

2G

4G

3G

  5G
  5G + Ericsson’s approach to brake the energy curve

5G

Time

Sustainability and Corporate Responsibility report 2020 
25

Circular economy approach to design and material use

For Ericsson, efficient and sustainable use 
of materials is part of the circular economy 
approach, including responsible materials 
selection and product design, effective reuse 
and efficient recycling. This is a topic of grow-
ing importance for Ericsson’s stakeholders. 
Potential impacts are associated with resource 
exploitation such as mining of minerals 
and risks of pollution, as well as increasing 
requirements related to the presence of certain 
substances in products. 

Waste from electrical and electronic equip-

ment (e-waste) is one of the fastest growing 
waste streams in the world. Minimizing waste 
and increasing reuse, recycling and recovery is 
key in a circular economy context. The Green 
Deal for Europe, aiming to transform Europe to 
the first climate neutral continent, was pub-
lished by the European Commission in Decem-
ber 2019, and during 2020 several legislative 
proposals and strategies have been released 
related to circular economy and product 
design. 

The Company’s work in this area is based 

on more than 20 years of life-cycle assess-
ments covering data on raw material extrac-
tion, design, manufacturing, transport, use of 
products and end-of-life management. 
Ericsson’s sustainability strategy addresses 
the development, manufacture and distribu-
tion of products, where circular business mod-
els and materials efficiency are key topics. 

Efficient use of raw materials
The use of raw materials involves both risks, 
such as unwanted substance content, as well 
as opportunities, such as innovative materials 
that can impact energy and product perfor-
mance positively. There is also an increased 
focus from stakeholders related to materials 
traceability in the supply chain and product 
content knowledge.

Environmentally conscious design has 
been an integrated part of the Ericsson prod-
uct development process for over twenty years 

to ensure that requirements from regulators, 
standards and customers are implemented. To 
secure compliance, enable substance phase-
out and fulfill the Company’s design require-
ments, Ericsson requires its suppliers to adhere 
to the Ericsson List of Banned and Restricted 
Substances and collects full material declara-
tions from its component suppliers. Principles 
such as product durability, upgradability, 
reparability, serviceability and recyclability are 
an integrated part of the Ericsson product-
design and life-cycle management processes. 
In 2020 the work within the Material and 
Design workstream of the Company’s Circular 
Economy and Sustainability Program contin-
ued to coordinate and drive design and mate-
rial related topics in hardware product devel-
opment. This includes topics such as material 
content and selection in order to minimize 
unwanted substances and promote the use of 
recycled materials, product modularity and 
packaging design. 

During 2020 Ericsson also continued to 
launch new multi-band radios, which allows 
hardware weight to be reduced by approxi-
mately 40% compared with a single band 
implementation.

Circular economy business transformation
During 2020, Ericsson has continued to 
explore topics such as reuse and refurbish-
ment of products in areas where Company has 
established a strategic direction in its portfolio 
offering to do so. 

Producer responsibility
The Ericsson Group Product take-back direc-
tive steers the Company’s extended global 
producer responsibility for products that 
have reached their end-of-life stage. When 
end-of-life equipment is collected through the 
product take-back program, Ericsson works to 
secure data-wiping, compliance with relevant 
legislation and the delivery of a certificate of 
destruction to its customers. During 2020, 

Ericsson’s take-back directive was updated. 
The update contains clarifications on the 
Company’s obligations and requirements to 
offer the product take-back program to all 
customers globally.

In 2020 the total weight of retrieved equip-

ment was over 10,200 metric tons. As equip-
ment is the property of the customer, the take-
back depends on customer management of 
used equipment. Ericsson believes that 
improved standards and handling of used 
equipment are important activities to reduce 
the risk of privacy breaches due to poor data-
wiping and uncontrolled recycling operations 
that cause environmental harm.

Ericsson circular economy approach

Materials

Supply

Design

Use

Reuse/ 
Recycle

Take back

Main risks include:
 – Materials scarcity and regulatory require-

ments may impact supplier ability to deliver 
components.

 – Ericsson products at the end-of-life stage 
that do not enter its Product take-back 
program may end up in poorly managed 
waste treatment activities.

 – Regulatory and customer requirements 

related to circularity may impact Ericsson’s 
product design and product development 
strategies.

Ericsson Refurbished Spares is a commercial offering focusing on buy-back, 
refurbishment and re-use of spare parts from used equipment, to create both 
customer and sustainability value. Ericsson refurbished spares’ quality is 
comparable to new ones and supports a more efficient way to utilize materi-
als in a circular approach.

Sustainability and Corporate Responsibility report 2020 
26

Digital inclusion 

Digital inclusion 

Through research and on-the-ground efforts, 
Ericsson understands the power of digitaliza-
tion to address intrinsic societal needs and 
create positive impact at scale. At Ericsson, 
Digital inclusion means empowering people 
and societies through the digital infrastructure 
that the Company provides. This includes 
promoting established telecom standards and 
technologies as the most efficient infrastruc-
ture, helping customers to deliver sustainable 
and cost-efficient coverage as well as striving 
to enable everyone to enjoy the benefits of 
digital solutions and services. 

Providing widespread access to mobile 
broadband offers unprecedented opportuni-
ties to improve social inclusion, sustainable 
innovation, economic growth and productivity. 
The rapid development in society through 

digitalization depends on mobile broadband 
coverage in both urban as well as in sparsely 
populated areas. During the COVID-19 
pandemic, connectivity has proven to be the 
backbone of society. This has resulted in a 
strong awareness across societal stakeholders 
of the need for universal internet access to 
minimize the pandemic impact on businesses 
and societies. 

According to the International Telecom-
munication Union in the Measuring digital 
development Facts and figures 2020 publica-
tion, at the end of 2019, just over half of the 
world population was using the Internet. 
Ericsson is committed to working with custom-
ers, governments and partners to help address 
this digital divide. In most regions, the trend 
is towards increased access to mobile broad-

band, see figure on page 27. Yet there remains 
a widespread need to accelerate internet 
access for underserved populations, not only 
in emerging markets but also in developed 
regions of the world. Further, factors that limit 
the use of mobile broadband solutions – such 
as affordability and digital literacy – are key 
issues that need to be addressed. 

The Company takes a proactive leader-
ship role in a number of high-level advocacy 
forums and collaborates with a wide range of 
stakeholders to scale the impact of its sustain-
ability efforts. During 2020, Ericsson began 
working on a comprehensive approach to 
digital inclusion, including the development of 
a strategy to accelerate efforts on accessibility, 
affordability and digital literacy related to 
mobile broadband coverage and uptake.

Children use their tablet and work with each other at the UNICEF-supported Debate e-Learning Centre in a village 
on the outskirts of Kassala, the capital of the state of Kassala in Eastern Sudan. ©UNICEF.UNI232328.Noorani

Sustainability and Corporate Responsibility report 2020Digital inclusion 

27

financial support. Giga will assess the data 
and convene governments and the private 
sector to design and deploy digital solutions 
that will ultimately enable learning for children 
and young people everywhere.

Public-private partnerships
Ericsson believes that public-private partner-
ships play a key role in its approach to sustain-
ability and digital inclusion and drives two 
public-private partnership programs globally. 
Connect to Learn is Ericsson’s flagship 
education program. For ten years, its purpose 
has been to empower teachers, students 
and schools through ICT solutions to deliver 
a quality 21st century education, as well as 
providing young people worldwide with digital 
skills and prepare them for a 5G future.

Ericsson Response program is a global 
volunteer initiative founded in 2000, aimed at 
responding to human suffering caused by dis-
asters. Together with partners, Ericsson uses 
its core competencies to provide communica-
tion and support to help humanitarian workers 
save lives and support communities affected 
by natural disasters. During 2020, Ericsson has 
not received requests on emergency response 
from the humanitarian partners to the pro-
gram. Ericsson and partners are continuously 
working to prepare the humanitarian response 
for future emergencies.

Ericsson Volunteer Program
The Ericsson Volunteer Program continued 
its global roll-out and in 2020 the Company 
launched a volunteering option for all employ-
ees of one workday per year. Further, the 
option to volunteer in pre-selected projects (up 
to 80 hours annually) was rolled out in most 
countries where Ericsson has operations. At 
year-end, 3,790 employees had registered as 
volunteers in 88 countries. As a result of the 
pandemic, virtual volunteering opportunities 
have been made available.

Main risks include:
 – Without policy frameworks in place 

 supporting digital literacy, affordability 
and accessibility, new digital divides 
could emerge.

Access to mobile broadband
Ericsson’s long-term target is to provide 
internet access through mobile broadband 
to an additional 500 million subscribers by 
2024 (baseline 2018), where Fixed Wireless 
Access is an efficient tool to provide internet 
access and close the digital divide. Since 2019, 
the number of subscribers that get access to 
internet through Ericsson’s mobile broadband 
solutions has increased by approximately 188 
million.

Technology for sustainable development
Evidence shows that mobile broadband pene-
tration contributes to Gross Domestic Product 
(GDP) growth. Ericsson previously partici-
pated in a joint research project with Imperial 
College in London. Results showed that, on 
average, a 10% increase in the mobile broad-
band adoption ratio causes a 0.8% increase in 
GDP. Moreover, the results also showed that 
the effect from mobile broadband is consider-
ably larger and more significant in low income 
and Non-OECD countries compared to high 
income and OECD countries. A continuation 
of the work with Imperial College found that 
there is an economically and statistically sig-
nificant correlation between IoT connections 
per inhabitant and productivity growth.

Advocacy 
Ericsson advocates for accessibility and 
affordability in forums such as the Broadband 
Commission for Sustainable Development, 
the World Economic Forum, the Alliance for 
Affordable Internet and the Smart Africa 
Alliance. In these forums, Ericsson focuses on 
topics around spectrum policies and interna-
tional investments as well as efforts towards 
connecting the unconnected and exploring 
other multi-stakeholder business initiatives to 
bridge the digital divide.

Ericsson is also engaged in capacity devel-
opment with partners like the Swedish Inter-
national Development Cooperation Agency 
(SIDA) and SPIDER, focusing on telecom 
authorities’ capacity building on spectrum 
management and to provide accessibility and 
secure telephony and broadband services.

Ericsson established a global three-year 
partnership with UNICEF to help map school 
connectivity in 35 countries by the end of 
2023. This joint effort will support the Giga 
initiative, launched by UNICEF in 2019 with 
the International Telecommunication Union 
(ITU), aiming to connect every school to the 
internet by 2030. As one of the first strategic 
partners, Ericsson will help collect, validate, 
analyze, visualize and monitor school con-
nectivity data in real time, as well as provide 

Mobile subscriptions by region and technology 1) 2)

%

100

80

60

40

20

0

2020 2026

2020 2026

2020 2026

2020 2026

2020 2026

2020 2026

2020 2026

2020 2026

2020 2026

Sub-Saharan 
Africa

Middle East 
and North Africa

Latin America

India

South East Asia 
and Oceania

Central and 
Eastern Europe

North 
East Asia

Western 
Europe

North 
America 

  5G 

  LTE (4G) 

  WCDMA/HSPA (3G) 

  GSM/EDGE-only (2G) 

  CDMA-only (2G/3G) 

1) Ericsson Mobility Report, November 2020.
2) Technologies with less than 1% of subscriptions are not shown in the graph.

Board of Directors

Stockholm, March 3, 2021

Telefonaktiebolaget LM Ericsson (publ)
Org. no. 556016-0680

Sustainability and Corporate Responsibility report 202028

Consolidated sustainability notes

Consolidated sustainability notes

S1   About the Sustainability report

S2   Compliance and anti-corruption

This Sustainability and Corporate Responsibility report includes information 
about Ericsson’s environmental, social and corporate governance aspects and 
impacts. Within this scope, the report presents information on targets, govern-
ance, policies, risks, opportunities, and performance on identified significant 
topics. The scope of the statutory sustainability report are pages 1–33 in the 
Sustainability and Corporate Responsibility report, and the description of 
Ericsson's business model on pages 4–8 in Ericsson's Financial report 2020.
Unless otherwise stated, the information and data provided pertain to 

activities undertaken from January 1, 2020, to December 31, 2020. The report 
covers the Ericsson Group, that is, Telefonaktiebolaget LM Ericsson and its 
subsidiaries. It excludes environmental information on the recent acquisition 
of Cradlepoint (see page 54 in Ericsson's Financial report 2020), for which 
sustainability related data has not yet been consolidated within the Group. 

This report has been subject to assurance procedures by Deloitte AB as an 
independent third-party using international assurance standards ISAE 3000 
and AA1000AS, see pages 34–35.

Reporting principles
The scope, content and quality of the Company’s sustainability and corporate 
responsibility reporting are based on the Global Reporting Initiative (GRI) 
Sustainability Reporting Standards and AA1000AP. This report has been 
prepared in accordance with GRI Standards: Core option. This includes 
applying principles for defining report content such as stakeholder inclusive-
ness, materiality and completeness, and reporting quality principles such as 
accuracy, balance, clarity, comparability, reliability and timeliness. By applying 
the GRI Standards, Ericsson aims to report sustainability-related information 
that is relevant to its stakeholders in a transparent and balanced way. The GRI 
Content Index can be found on pages 32–33.

This report has also been prepared in accordance with the UN Guiding 

Principles on Business and Human Rights Reporting Framework. 

Ericsson is currently working to align its ESG disclosures to the Sustainability 

Accounting Standards Board's (SASB) standards for sustainability report-
ing, and to the guidelines from the Task Force on Climate-related Financial 
Disclosures (TCFD). The SASB reference index is published on the Company's 
website.

Other Sustainability related-reporting
Ericsson is a UN Global Compact signatory and has been since 2000. The 
Company Communication on Progress report is prepared according to UN 
Global Compact Advanced Level criteria and is available on the UN Global 
Compact website. 

Additional reporting on Ericsson’s sustainability and corporate responsibility 

efforts are available at www.ericsson.com including the UN Global Compact 
Communication on Progress and UN Guiding Principles Reporting Framework 
Index.

Ericsson also publishes other annual statements and reports such as 

Ericsson's CDP response, a Modern Slavery and Human Trafficking Statement, 
and a Conflict Minerals Report on its website.

Reported compliance concerns 
Compliance concerns reported to Audit and Compliance Committee, received 
via Ericsson Compliance Line and other channels. The category of reported 
compliance concerns is determined based on the most significant impact as 
identified by Corporate Investigation’s team. Categorization may be modified 
during an investigation as additional information related to the initial 
 allegation is obtained.

Compliance concerns 1)

Number of cases reported

Cases by category (%)
Fraud, corruption and 
 regulatory breach
Security
Operations
Human Resources
Conflict of Interests
Sustainability
Other

2020

933

2019

538 

2018

445 

2017

412 

2016

145 

17
5
15
46
6
0
11

35 
6 
12 
24 
9 
0 
15 

29 
2 
8 
24 
12 
0 
23 

26 
3 
11 
35 
11 
0 
14 

29 
1 
11 
49 
10 
0 
0 

1)  Figures are rounded to the nearest whole percentages wherefore totals for certain years do not add 

up to 100 percent.

Corruption risk assessments
Following a company-wide corruption risk assessment, a process for more 
in-depth assessments in different market areas and units within Ericsson, has 
been established in 2019 and further developed in 2020. During this period, 
a number of focused anti-bribery and corruption risk assessments have been 
carried out, covering operations in a significant number of countries.

 – 3 finalized and 2 ongoing assessments in Market Area Middle East 

and Africa.

 – 1 completed and 1 ongoing assessment in Market Area Europe 

and Latin America.

 – 2 finalized assessments in Market Area South East Asia, Oceania and India.
 – 1 finalized assessment in Market Area North East Asia.

S3    Sensitive business

Number of cases reviewed in the sensitive business process, by outcome

Approved
Approved with  conditions
Rejected

Total

2020

2019

2018

2017

2016

321
480
27

828

262
358
31

651

362
199
26

587

593
210
43

846

350
209
45

604

Sustainability and Corporate Responsibility report 2020Consolidated sustainability notes

29

S5    Occupational health and safety

Number of fatalities, major incidents, lost time incidents reported via Ericsson 
Global Incident Reporting Tool (GIRT). Ericsson's suppliers are to report occu-
pational health and safety (OHS) related incidents, via GIRT, that occur during 
the operations on behalf of Ericsson according to binding OHS requirements.

Fatalities

Ericsson employees
Supply chain and public

Total

Major incidents 1)

Ericsson employees
Supply chain and public

Total

Lost-time incidents 3)

Ericsson employees
Supply chain and public

Total

2020

2019

2018

2017

2016

0
7

7

0
11

11

0
14

14

0
23

23

0
17

17

2020

2019

2018

2017

2016

66
36

102

122
57

179

83
33

116

– 
–

–
–

213 2)

186 2)

2020

2019

2018

2017

2016

90
53

143

180
87

267

143
61

204

–
–

–

–
–

–

1) A major incident is defined as an incident that results in more than 3 lost work days.
2) Due to limitations in data availability, reporting on major incidents broken down on employees and 
supply chain/public for 2017 and 2016 is not possible, as is also reporting on lost time injuries for 
these years.

3) A lost-time incident is defined as an incident that results in one or more lost work days. Includes the 

major incidents reported above.

S4   Workforce Data

Employee diversity – female representation

%

All employees
Line managers

Executve population 1)

Executive Team 2)

Board of Directors 3)

External workforce 4)

2020

2019

2018

2017

2016

25
21

32

20

23

25
20

32

20

23

23
20

31

27

23

25
20

27

36

43

23
20

24

35

46

Headcount

11,398

12,105

13,023

12,664

19,382

2020

2019

2018

2017

2016

Hire rate, turnover and positions filled by internal candidates

%

Hire rate 5)

Turnover 6)
Positions filled by internal 
candidates 7)

2020

2019

2018

2017

2016

9

8

41

15

11

32

12

17

41

11

22

47

14

18

46

Training – Average training per employee

Hours/year

2020

24.0

2019

26.5

2018

21.3

2017

21.9

2016

29.0

Employees receiving performance evaluations 8)

%

Share of employees

2020

95

2019

85

2018

71

2017

63

2016

52

1) Employees reporting to Executive Team members.
2) Including Ericsson's President and CEO.
3) Including Ericsson's President and CEO, and employee representatives but excluding deputy 

employee representatives.

4) People working for Ericsson without being directly employed, including consultants, interns and field 

service operators.

5) Derived by dividing the number of employees who joined Ericsson during the year by the total 

 headcount at year-end.

6) Derived by dividing the number of employees who left Ericsson during the year by the total   

headcount at year-end. 

7) Derived by dividing the number of positions filled in a year by employees already employed by  

Ericsson, by the total number of positions filled in the same year.

8) Performance evaluations recorded as of January 31st the following year. Field service personnel 

are excluded from the calculations.

Ericsson’s Code of Business Ethics stipulates that all employees shall be free to form and to join, or 
not to join, trade unions or similar organizations and to bargain collectively. The coverage varies from 
 country to country. In Sweden, all employees except for Group Management are covered by collective 
agreements. The Company estimates that approximately 30% of employees are covered by collective 
 bargaining agreements.

Sustainability and Corporate Responsibility report 202030

Consolidated sustainability notes

S6   Responsible management of suppliers

S8   Waste, product take-back and water

Risk assessment and audits

Waste generated at facilities by disposal method (tonnes) 1) 2) 

Tier One Suppliers risk 
assessed (%) 1) 
Number of CoC audits 2)
Number of CC audits 3)

2020

2019

2018

2017

2016

99

83
23

98 

160
35

47 

176
39

–

238
27

–

330
36

Recycling
Energy recovery
Landfill
Hazardous waste

Total

2020

3,370
1,465
2,065
16

6,916

2019

4,900
2,300
3,800
13

2018

3,510
2,861
3,830
16

2017

4,465
2,943
4,331
16

2016

5,060
3,990
4,590
25

11,013

10,217

11,755

13,665

Responsible Minerals Assurance Process (RMAP) 4)

Minerals in 
scope

Identified 
smelters in the 
supply chain

Smelters 
participating 
in RMAP

Cobalt
Gold
Tantalum
Tin
Tungsten

Total

40
168
45
96
54

403

11
111
37
58
42

259

RMAP 
 conformant 
 smelters (no.)5)
11
107
37
54
42

RMAP 
 conformant 
 smelters (%) 5)
100
96
100
93
100

251

97

Product take-back (incl. batteries) by disposal method (%) 3)

Re-use
Recycling
Energy recovery
Landfill

Total take-back volumes  
(tonnes)

2020

2019

2018

2017

2016

1
94
4
1

2
91
6
1

0
93
5
1

0
94
5
1

0
93
5
2

10,204

8,403

8,380

12,252

14,009

Water consumption (Mm3) 4)

Total

2020

1.5

2019

1.5

2018

1.6

2017

1.8

2016

2.7

1) Waste from production sites are based on reported figures. Waste from other facilities are estimates 

based on waste generation at the company’s headquarter.

2) Facilities includes offices, production sites, warehouses, data centers and test labs.

3)  Figures are rounded to the nearest whole percentages wherefore totals for certain years do not add 

up to 100 percent.

4) Water consumption covering approximately 40% of employees is measured and the remainder is 

based on an extrapolation of these figures.

1) Risk assessment process described on page 16. The process was formalized in 2018 wherefore com-

parative figures before that year are not available.

2) Audits performed to assess compliance with Ericsson's Code of Conduct for Business Partners.
3) Contract Compliance supplier audits performed by Ericsson internal auditors to verify adherence to 

and compliance with supplier requirements.

4) Based on supplier responses as of 25 January 2021.
5) Out of smelters assessed.

S7    Information security and privacy

Information security and privacy incidents reported through  Security Incidents 
Management System (SIMS).

Number of incidents reported via SIMS 1)

Critical
Major
Medium
Minor

Total

2020

1
25
473
2,034

2,533

2019

3
30
1,233
2,574

3,840

2018

8
51
887
2,366

3,312

2017

5
54
963
2,213

3,235

2016 2)

18
82
852
1,573

2,525

1) Excluding both cancelled and unrelated incidents reported.
2) Only information security incidents reported through SIMS.

Sustainability and Corporate Responsibility report 2020Consolidated sustainability notes

31

S9   Energy, travel and transport

S10   GHG and other emissions

Energy usage at facilities (GWh) 1)

Direct GHG emissions (Scope 1) (Ktonnes) 1)

Electricity (including cooling)

Of which renewable

District heating
Other energy 2)

Total

2020

2019

2018

2017

2016

572
390
23
33

628

588
333
26
50

664

634
335
33
49

716

704
357
33
45

782

788
351
34
60

882

Energy intensity (GWh/net sales in billion SEK)

Total

2020

2.7

2019

2.9

2018

3.4

2017

3.8

2016

4.0

Facilities' energy usage
Fleet vehicles 2)

Total

2020

2019

2018

2017

2016

7
33

40

11
38

49

11
43

54

14
59

73

14
61

75

Indirect GHG emissions (Scope 2) (Ktonnes) 1) 3)

Facilities' energy usage 
(market based)

74

124

134

156

185

2020

2019

2018

2017

2016

Distances travelled (Mpkm) 3) 4)

Business travel air
Business travel road
Fleet vehicles
Employee commuting

Total

2020

2019

2018

2017

111
25
170
119

425

889
60
198
360

800
57
260
370

928
55
351
415

1,507

1,487

1,749

2016

1,134
71
377
440

2,022

Business travel
Product transport 4)
Employee commuting 5)
Use of sold products 6)

Total

2020

17
112
30
34,000

34,159

2019

114
139
60
33,000

33,313

2018

110
215
61
32,000

32,386

2017

123
129
69
34,000

34,321

2016

154
146
73
34,000

34,373

Other indirect GHG emissions (Scope 3) (Ktonnes)

Product transportation (Mtonnekm) 5)

Air transport
Road transport
Sea transport
Rail transport

Total

2020

2019

2018

2017

2016

117
163
261
7

548

175
245
370
10

800

295
235
296
1

827

161
288
212
1

662

178
304
370
5

857

1) Measured energy consumption is available for 80% of contracted floor area (85% for electricity). For 
locations were measured consumption data is not available, extrapolation of consumption at similar 
locations have been used to estimate the consumption.

2) Includes local heating and standby energy generation such as back-up generators .
3) Million passenger kilometres.
4) Travel distances are largely based on reported data from travel agencies. For a smaller share of the 
distances travelled, primarily by car, estimations have been made based on travel spend figures. 
 Commuting distances are based on an estimate of employees commuting habits. The figures for fleet 
vehicles are partly measured distances and partly estimated ones based on contracted distances in 
leasing contracts.

5) Approximately 62% of transport distances are based on data reported by service logistics providers. 
For a smaller share, primarily related to the first/last mile of the total distance transported by truck 
and some additional air transport, estimations have been made based on transported weights and 
distance to destinations. 

GHG emissions intensity (Ktonnes/net sales in billion SEK)

Scope 1
Scope 2 (market based)

2020

0.17
0.32

Other emissions to air (Ktonnes) 7)

NOx
SOx
Particle Matters

2020

0.67
0.77
0.08

2019

0.22
0.55

2019

1.24
1.19
0.14

2018

0.26
0.64

2018

1.52
1.34
0.15

2017

0.36
0.76

2017

1.33
1.39
0.17

2016

0.34
0.84

2016

1.58
1.68
0.20

1) Energy consumption used to calculate scope 1 and 2 emissions is partly estimated. See note S9.
2) Emissions are calculated based on  estimated distances driven.
3) Location based Scope 2 emissions for 2020 and 2019 were 156 and 168 Ktonnes respectively.
4) Scope covers all product transport sourced by Ericsson. The majority of reported emissions are based 

on data reported by logistic service providers, with a smaller part being estimated.

5) Commuting is estimated based on a survey of employees’ commuting habits. Data for 2020 includes 
estimated carbon emissions from employees teleworking (working from home ) of approximately 
10 Ktonnes. Emissions from teleworking in previous years are considered to be insignificant.

6) Estimation based on the Company’s LCA carbon footprint from products in use. The estimated use-

ful life of products is ten years and the resulting emissions have been calculated based on the current 
electricity mix in the grids of markets served.

7) Emissions are estimated based on calculated CO2e emissions from transport, travel and facility 

energy consumption. 

Greenhouse Gas (GHG) Emissions are calculated as carbon dioxide equivalents (CO2e). CO2e is defined 
as the amount of a particular GHG, expressed as the amount of carbon dioxide that gives the same 
greenhouse effect. CO2e figures includes the following GHG gases: CO2, CH4, N2O, HFCs and PFCs. 
 Ericsson reports GHG emissions according to the GHG protocol. Ericsson's CDP response is available 
on the Company website. For practical and timing reasons energy and emission data for facilities and 
product transport is collected and calculated for the period December–November.

Emission factors used in consolidation

Energy type

Emission factor

Source/Comments

Electricity

Source/country specific

IEA, US Energy Information Administration 
(EIA), Association of Issuing Bodies (AIB), 
 supplier  specific data where available

Green Electricity

0.001 kg/kWh

District heating, Sweden 0.071 kg/kWH

Supplier specific data

District heating, other

0.215 kg/kWh

Country average

Air travel

Car travel

0.115 kg/pkm

0.150 kg/pkm

Air transport

0.780 kg/tonnekm

Road transport

0.110 kg/tonnekm

Sea transport

Rail transport

0.016 kg/tonnekm

0.030 kg/tonnekm

GHG protocol and DEFRA

Country averages based on fleet composition

As provided by logistic service providers

Sustainability and Corporate Responsibility report 202032

Global Reporting Initiative Index

Global Reporting Initiative Content Index

Unless otherwise stated, the Global Reporting Initiative (GRI) Standards referenced are those published in 2016. Disclosures with omissions 
are indicated in the index and described on page 33. Unless otherwise stated the pages referenced are those in the Sustainability & Corporate 
Responsibility Report. References to other documents are indicated using the following abbreviations: (FR) Financial Report, (CGR) Corporate 
Governance Report, (EIR) Ericsson 2020 in Review.

General Disclosures

Material topic and  
GRI disclosure number 

Disclosure

102-1

102-2

102-3

102-4

102-5

102-6

102-7

102-8

102-9

102-10

102-11

102-12

102-13

102-14

102-16

102-17 1)

102-18

102-19 1)

102-40

102-41

102-42

102-43

102-44

102-45

102-46

102-47

102-48

102-49

102-50

102-51

102-52

102-53

102-54

102-55

102-56

Name of the organization

Activities, brands, products and services

Location of headquarters

Location of operations

Ownership and legal form

Markets served

Scale of the organization

Information on employees and other workers

Supply chain

Significant changes to the organization and its supply chain

Precautionary principle or approach

External initiatives

Memberships of associations

Statement from senior decision-maker

Values, principles, standards, and norms of behavior

Mechanisms for advice and concerns about ethics

Governance Structure

Delegating authority

List of stakeholder groups

Collective bargaining agreements

Identifying and selecting stakeholders

Approach to stakeholder engagement

Key topics and concerns raised

Defining report content and topic boundaries

List of material topics

Restatements of information

Changes in reporting

Reporting period

Date of most recent report

Reporting cycle

Contact point

Claims of reporting in accordance with the GRI Standards

GRI content index

External assurance

1)  Non-Core indicator. 

Topic specific disclosures

Material topic and  
GRI disclosure number

Disclosure

Sustainability management, governance and regulatory environment
103-1–3

Management approach 

Digital inclusion

103-1–3

Information security

Management approach 

103-1–3

Management approach 

Non-GRI Disclosure

Number of information and security incidents reported

Privacy protection
103-1–3
Non-GRI Disclosure

Management approach 
Number of information and security incidents reported

Omission 
statement

Reference(s)

28

FR 4–8

FR 1

EIR 3, 26, 34, FR 88

FR 120–122

EIR 20–31

FR 11, 27–28, 74, 88

29, FR 74

EIR 34, FR 17–18

EIR 5, 34

Sustainability policy, available at ericsson.com 

ericsson.com

ericsson.com

FR 2–3, 8

4, 8

5

CGR 2, 4–11

4, CGR 2

6

29

6

6

6

7, 28

7

33

No significant changes

28

March 2, 2020

Yearly

corporate.responsibility@ericsson.com

28

32–33

28, 34–35

Reference(s)

3–5

4, 26–27

4, 12

30

4, 13
30

Omission 
statement

Entities included in the consolidated financial statements

28, FR 33 & 88

Sustainability and Corporate Responsibility report 2020 
 
 
 
Topic specific disclosures, cont.

Material topic and  
GRI disclosure number

Disclosure

Anti-corruption

103-1–3

205-1

205-2

205-3

Management approach 

Operations assessed for risks related to corruption

Communication and training about anti-corruption policies and procedures

Confirmed incidents of corruption and actions taken

Ericsson's own carbon  emissions

103-1–3

Management approach 

302-1

302-3

305-1

305-2

305-3

305-4

Energy consumption within the organization

Energy intensity

Direct (Scope 1) GHG emissions

Indirect (Scope 2) GHG emissions

Other indirect (Scope 3) GHG emissions

Emissions intensity

Network energy performance

103-1–3

302-5

Management approach 

Reductions in energy requirements of products and services

Other indirect (Scope 3) GHG emissions

305-3
Responsible management of suppliers
103-1–3
308-1, 414-1

Management approach 
New suppliers that were screened using environmental/social criteria

Health, safety and well-being
103-1–3, 403-1–7 1)
403-9

Management approach 
Work-related injuries

Diversity and inclusion
103-1–3
405-1

Management approach 
Diversity of management bodies and employees

Respect for human rights (including labor practices)
Management approach 
103-1–3
Significant investment agreements and contracts that include human rights 
412-3
clauses or that underwent human rights screening.

Global Reporting Initiative Index

33

Omission 
statement

Reference(s)

4, 9

28

9

FR 18

4, 20–23

31

31

31

31

31

31

4, 24

24

31

4, 16–17
30

4, 14–15
29

4, 18
29

4, 10
11, 28

Radio waves and health
103-1–3
416-1

1) Standards published in 2018.

Management approach 
Assessment of the health and safety impacts of product and service categories

4, 19
19

Omissions from the GRI Standards

Disclosure 

205-1, 205-2

308-1, 414-1

403-9

405-1

416-1

Omission and reason for omission 

The corruption risk assessments are done per market area, segment, and group function and not per specific subsidiaries wherefore a percentage 
figure is not relevant to disclose. Ericsson’s anti-corruption training program is currently undergoing a major transformation, which has hindered 
the company’s effort to collect accurate training completion data for 2020. With the introduction of new online training in 2021, the company 
anticipates that it will be able to disclose the training completion data in next year’s report.
Due to limitations in data availability Ericsson is not able to provide a percentage figure for new suppliers screened on social and environmental 
 criteria (defined as those who have submitted a self-assessment questionnaire). With the introduction of new tools, the Company aims to provide 
this information in the coming years.
Due to limitations in data availability for hours worked by employees and suppliers, Ericsson is not able to disclose fatality- and lost-time injury 
 frequency rates. With the introduction of new tools, the Company aims at providing this data in coming years. Ericsson does not always collect 
information on recovery time and is therefore not able to provide data on “high consequence injuries” as defined in the GRI Standards. The com-
pany discloses the number of major incidents as an alternative performance indicator.
Ericsson does not disclose a breakdown on employee categories by age due to confidentiality reasons. The Company discloses a breakdown on age 
for all employees on a consolidated level.
The assessments of the potential health impacts of the Company’s products are not done per product but rather on the technologies which the 
Company provides. A numerical breakdown is therefore not relevant to disclose.

Restatements of information 

Reference 

Restatement and reason for restatement 

p. 29

p. 29

Comparative figures for gender diversity within the Board of Directors and the Executive Team have been restated to align with the definitions of 
individuals included in these groups, as described together with the information disclosed. 
Information of the number of major incidents occurring in 2018 has been restated from 130 to 116 cases as the former figure included cases 
reported multiple times and incidents which were later assessed as not being within the Company’s control. 

Sustainability and Corporate Responsibility report 2020 
 
34

Auditor’s assurance report

Auditor’s Assurance

Auditor’s Assurance Report on Ericsson’s Sustainability and Corporate Responsibility Report and statement regarding 
the Statutory Sustainability Report

To Telefonaktiebolaget LM Ericsson, corporate identity number 
556016-0680.

Introduction
We have been engaged by the Board of Directors and Executive 
Management of Telefonaktiebolaget LM Ericsson (“Ericsson”) to 
undertake an assurance engagement of the Ericsson Sustainability and 
Corporate Responsibility Report (“the Sustainability Report”) for the 
year 2020. The Company has defined the scope of the Sustainability 
Report on page 28 in the Sustainability Report, which also constitutes 
the Statutory Sustainability Report.

Responsibilities of the Board of Directors and the Executive 
 Management
The Board of Directors and the Executive Management are responsible 
for the preparation of the Sustainability Report including the Statutory 
Sustainability Report in accordance with the applicable criteria and the 
Annual Accounts Act respectively. The criteria are defined on page 28 in 
the Sustainability Report, and are part of the Sustainability Reporting 
Guidelines published by GRI (Global Reporting Initiative), which are 
applicable to the Sustainability Report, as well as the accounting and 
calculation principles that the Company has developed. This responsi-
bility also includes the internal control relevant to the preparation of a 
Sustainability Report that is free from material misstatements, whether 
due to fraud or error.

Responsibilities of the auditor 
Our responsibility is to express a conclusion on the Sustainability Report 
based on the assurance procedures we have performed and to express 
an opinion regarding the Statutory Sustainability Report. Our engage-
ment is limited to historical information presented and does therefore 
not cover future-oriented information.

We conducted our engagement in accordance with ISAE 3000 
Assurance Engagements Other than Audits or Reviews of Historical 
Financial Information, as well as AA1000AS v3 issued by AccountAbility 
(type 2 engagement). The engagement includes limited assurance on 
the complete Sustainability Report, and an audit of selected information 
consisting of GHG emission data regarding Ericsson’s own activities dis-
closed on page 31 in the Sustainability Report, covering GHG  emission 
from; facilities’ energy use, fleet vehicles, business travel, and product 
transportation.

The objective of an audit is to obtain reasonable assurance that 

the information is free of material misstatements. A reasonable 
assurance engagement includes examining, on a test basis, evidence 
supporting the selected information in the Sustainability Report. A 
limited assurance engagement consists of making inquiries, primarily 
of persons responsible for the preparation of the Sustainability Report, 

and applying analytical and other limited assurance procedures. Our 
examination regarding the Statutory Sustainability Report has been 
conducted in accordance with FAR’s accounting standard RevR 12 
The auditor’s opinion regarding the Statutory Sustainability Report. A 
limited assurance engagement and an examination according to RevR 
12 is different and substantially less in scope than an audit conducted 
in accordance with International Standards on Auditing and generally 
accepted auditing standards in Sweden.

The firm applies ISQC 1 (International Standard on Quality Control) 

and accordingly maintains a comprehensive system of quality control 
including documented policies and procedures regarding compliance 
with ethical requirements, professional standards and applicable legal 
and regulatory requirements. We are independent of Ericsson in accord-
ance with professional ethics for accountants in Sweden and have 
otherwise fulfilled our ethical responsibilities in accordance with these 
requirements. Our assurance engagement has been performed by a 
multidisciplinary team specialized in reviewing economic, environmen-
tal and social issues in Sustainability Reports, and with experience from 
the Information and Communication Technology (ICT) sector.

The limited assurance procedures performed and the examination 

according to RevR 12 do not enable us to obtain assurance that we 
would become aware of all significant matters that might be identified 
in an audit. The conclusion based on a limited assurance engagement 
and an examination according to RevR 12 does not provide the same 
level of assurance as a conclusion based on an audit. Since this engage-
ment is combined, our conclusions regarding the limited assurance, the 
reasonable assurance and the examination according to RevR 12 will 
be presented separately below.

Our procedures are based on the criteria defined by the Board of 

Directors and the Executive Management as described above. We 
consider these criteria suitable for the preparation of the Sustainability 
Report.

We believe that the evidence we have obtained is sufficient and 

appropriate to provide a basis for our conclusion below.

Conclusions
Based on the limited assurance procedures we have performed, 
nothing has come to our attention that causes us to believe that the 
Sustainability Report, is not prepared, in all material respects, in accord-
ance with the criteria defined by the Board of Directors and Executive 
Management, including adherence to the AA1000AP (2018) principles 
inclusivity, materiality, responsiveness, and impact.

In our opinion, the selected information in the Sustainability Report 

which has been subject to our reasonable assurance procedures has, 
in all material respects, been prepared in accordance with the criteria 
defined by the Board of Directors and Executive Management.

A Statutory Sustainability Report has been prepared.

Sustainability and Corporate Responsibility report 2020Auditor’s assurance report

35

Other information 
The following is other information that has not affected our conclusion 
above. According to AA1000AS v3, we have included observations and 
recommendations for improvements in relation to adherence to the 
AA1000AP (2018) principles:

Regarding inclusivity
Ericsson has a commitment from management to be accountable to 
stakeholders, actively seeking engagement with and input from key 
stakeholders to further develop the company’s approach to sustainabil-
ity and corporate responsibility. We understand that Ericsson is evaluat-
ing opportunities to further strengthen the approach and process for 
stakeholder engagement over the coming years. We encourage Ericsson 
to continue this work, and we have no other specific recommendations 
regarding inclusivity.

Regarding materiality
We recognize that Ericsson has a systematic approach and process for 
assessment of material sustainability and corporate responsibility topics. 
This process takes into account both external and internal perspectives, 
including the perception of investors, customers, representatives of mar-
ket and business areas, and employees. We recommend and encourage 
Ericsson to continue to develop the materiality assessment process to 
ensure an appropriate balance between different stakeholder perspec-
tives, and to evaluate opportunities to further refine the methodology 
used to determine the impacts and boundaries of the topics addressed in 
the materiality assessment.

Regarding responsiveness
Ericsson is attentive to stakeholder concerns and works systematically 
in responding to stakeholder input. We have interviewed selected 
Ericsson stakeholders to assess the perceived level of responsive-
ness, and these stakeholders confirm that Ericsson addresses their 
key concerns and expectations in ongoing dialogues and through the 
Sustainability and Corporate Responsibility Report. We have no specific 
recommendations regarding responsiveness.

Regarding impact
We recognize that Ericsson is aware of the company’s material direct 
and indirect economic, environmental, and social impacts, identified 
through the materiality assessment, and actively manage, measure 
and monitor said impacts. We understand that Ericsson is taking 
measures to further strengthen the assessment of its broader economic, 
environmental, and social impacts, beyond topics identified through 
the materiality assessment. Furthermore, Ericsson is taking efforts to 
continuously strengthen its reporting processes and procedures. We 
encourage Ericsson to continue these efforts. We also recommend 
the company to report on climate-related risks in line with established 
frameworks going forward.

Stockholm, March 3, 2021

Deloitte AB

Thomas Strömberg 
Authorized Public Accountant 

Lennart Nordqvist
Expert member of FAR

Sustainability and Corporate Responsibility report 2020 
 
36

Forward looking statements

Forward looking statements

This Annual Report includes forward-looking statements, including 
statements reflecting management’s current views relating to the 
growth of the market, future market conditions, future events, financial 
condition, and expected operational and financial performance, includ-
ing, in particular the following:
 – Our goals, strategies, planning assumptions and operational or 

financial performance expectations

 – Industry trends, future characteristics and development of the 

 markets in which we operate

 – Our future liquidity, capital resources, capital expenditures, cost 

savings and profitability

 – The expected demand for our existing and new products and 
 services as well as plans to launch new products and services 
 including research and development expenditures

 – The ability to deliver on future plans and to realize potential for 

future growth

The words “believe”, “expect”, “foresee”, “anticipate”, “assume”, “intend”, 
“likely”, “projects”, “may”, “could”, “plan”, “estimate”, “forecast”, “will”, 
“should”, “would”, “predict”, “aim”, “ambition”, “seek”, “potential”, “target”, 
“might”, “continue”, or, in each case, their negative or variations, and 
similar words or expressions are used to identify forward-looking 
statements. Any statement that refers to expectations, projections or 
other characterizations of future events or circumstances, including 
any underlying assumptions, are forward-looking statements. 

We caution investors that these statements are subject to risks 
and uncertainties many of which are difficult to predict and generally 
beyond our control that could cause actual results to differ materially 
from those expressed in, or implied or projected by, the forward-looking 
information and statements. 

Important factors that could affect whether and to what extent 
any of our forward-looking statements materialize include but are not 
limited to the factors described in the section Risk Factors. 

 – The expected operational or financial performance of strategic 

These forward-looking statements also represent our estimates and 

 cooperation activities and joint ventures

 – The time until acquired entities and businesses will be integrated 

and accretive to income

 – Technology and industry trends including the regulatory and stand-
ardization environment in which we operate, competition and our 
customer structure.

assumptions only as of the date that they were made. We expressly 
disclaim a duty to provide updates to these forward-looking statements, 
and the estimates and assumptions associated with them, after the 
date of this Annual Report, to reflect events or changes in circumstances 
or changes in expectations or the occurrence of anticipated events, 
whether as a result of new information, future events or otherwise, 
except as required by applicable law or stock exchange regulation.

Sustainability and Corporate Responsibility report 2020Glossary

37

Glossary

Segments have been defined for financial reporting purposes based on the business areas. 
See further information in Note B1, “Segment Information” in the Financial report.

2G
Second generation of mobile systems (the first 
digital generation). Includes GSM, TDMA, PDC 
and cdmaOne.

3G
Third generation mobile systems. Includes 
WCDMA/HSPA, CDMA2000 and TD-SCDMA.

3GPP
Third Generation Partnership Project. Unites 
telecommunications standard development orga-
nizations and produce specifications that defines 
a mobile technology (2G, 3G etc.).

4G
Forth generation mobile systems, also known 
as LTE.

5G
The fifth generation of mobile systems. An evolu-
tion of 4G/LTE.

AI
Artificial intelligence. The ability of a machine to 
perform a task commonly associated with intel-
ligent beings.

CO2e
The amount of a particular greenhouse gas, 
expressed as the amount of carbon dioxide that 
gives the same greenhouse effect.

COVID-19
The disease caused by the coronavirus (SARS-
CoV-2).

COVID-19 pandemic
The global spread of the disease caused by the 
coronavirus (SARS-CoV-2).

ESG
Environmental, Social, and Corporate Governance. 
Refers to the three central factors in measuring the 
sustainability and societal impact of an investment 
in a company or business.

SBT 
Science-based targets provide companies with 
a clearly defined pathway to future-proof growth 
by specifying how much and how quickly they 
need to reduce their greenhouse gas emissions.

GHG
Greenhouse Gas (GHG) emissions are calculated 
as carbon dioxide equivalents (CO2e). CO2e 
is defined as the amount of a particular GHG, 
expressed as the amount of carbon dioxide that 
gives the same greenhouse effect.

Global Reporting Initiative (GRI) Standards
The GRI Sustainability Reporting Standards are 
the first and most widely adopted global standards 
for sustainability reporting. GRI is an independent 
international organization that has pioneered 
sustainability reporting since 1997. 

GSM
Global System for Mobile Communications. 
 Second generation mobile system.

ICT
Information and Communication  Technology.

IoT 
Internet of things, interconnection of computing 
things enabling them to send and receive data.

LTE
Long-Term Evolution. 4G; the evolutionary step 
of mobile technology beyond 3G HSPA, allowing 
data rate above 100 Mbps.

Mobile broadband
Wireless high-speed internet access using 
the HSPA, LTE, CDMA2000EV-DO and 5G 
 technologies.

SDGs 
Sustainable Development Goals. The 2030 
Agenda for Sustainable Development, adopted by 
all United Nations Member States in 2015, pro-
vides a shared blueprint for peace and prosperity 
for people and the planet, now and into the future. 
At its heart are the 17 Sustainable Development 
Goals (SDGs), which are an urgent call for action 
by all countries – developed and developing – in a 
global partnership.

UNGC
United Nations Global Compact. Is a voluntary 
initiative adopted in 2005 by the UN Secretary-
General, based on CEO commitments to imple-
ment universal sustainability principles and to take 
steps to support the UN Sustainable Development 
Goals.

UNGP 
The UN Guiding Principles Reporting Framework 
was launched in February 2015 and is the first 
comprehensive guidance for companies to report 
on human rights issues in line with their responsi-
bility to respect human rights. This responsibility 
is set out in the UN Guiding Principles on Business 
and Human Rights, which constitute the authorita-
tive global standard in this field.

The terms “Ericsson”, “the Company”, “the Group”, “us”, “we”, and “our” all refer to Telefonaktiebolaget LM Ericsson and its subsidiaries.

Sustainability and Corporate Responsibility report 202038

More information

More information

Information about Ericsson and its development is available on the website:  
www.ericsson.com. Annual and interim reports and other  relevant  shareholder  
information can be found at: www.ericsson.com/investors

Every care has been taken in the translation of this annual report to English. 
However, in the event of discrepancies, the Swedish original will supersede 
the English translation.

Contact details

Ericsson headquarters
Torshamnsgatan 21, Kista
SE-164 83 Stockholm
Sweden

Registered office
Telefonaktiebolaget LM Ericsson
Torshamnsgatan 21, Kista
SE-164 83 Stockholm
Sweden

Investor relations
For questions on the Company, please contact  
Investor Relations:
Phone: +46 10 719 0000
Email: investor.relations@ericsson.com

For printed publications

Order a hard copy of the Annual Report - online:
https://www.ericsson.com/en/investors/financial-reports

Order a hard copy of the Annual Report - phone:
Strömberg Distribution
Phone: +46 8 779 9600

Contact details for ADR program

Ericsson Annual Report 2020

For ADR institutional investors and brokers
Deutsche Bank ADR broker services desk 
New York: Tel +1 212 250 9100
London: Tel +44 207 547 6500

For registered ADR Holders
Deutsche Bank Shareholder Services
American Stock Transfer & Trust Company
Email: DB@amstock.com
Toll-free number: +1 800 937 5449
Direct Dial: +1 718 921 8124

Project management
Ericsson Investor Relations

Design and production
Hallvarsson &  Halvarsson

Photos of Board of Directors  
and Executive Team
Per Myrehed

Printing 
Göteborgstryckeriet 2021 
Printed on Amber Graphic

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A

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Sustainability and Corporate Responsibility report 2020       
About Ericsson
Ericsson provides high-performing solutions to enable its customers to capture the full value 
of connectivity. The Company supplies communication infrastructure, services and software 
to the telecom industry and other sectors. Ericsson has approximately 100,000 employees 
and serves customers in more than 180 countries. Ericsson is listed on Nasdaq Stockholm 
and the Ericsson ADS trade on NASDAQ New York. The Company’s headquarters are 
located in Stockholm, Sweden.

It all started in a mechanical workshop in Stockholm in 1876 where Lars Magnus Ericsson 
designed telephones and his wife Hilda manufactured them by winding copper wire coils. 
With 5G now a commercial reality, we continue to invest to strengthen our 5G leadership. 
Our portfolio is designed to help our customers digitalize and to increase efficiency in an 
intelligent and sustainable way, while finding new revenue streams. 

Telefonaktiebolaget LM Ericsson
SE-164 83 Stockholm, Sweden
Telephone +46 10 719 00 00
www.ericsson.com

EN/LZT 138 2297/4
© Telefonaktiebolaget LM Ericsson 2021