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Expeditors International of Washington

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Industry Integrated Freight & Logistics
Employees 10,000+
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FY2020 Annual Report · Expeditors International of Washington
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Stronger together.

EXPEDITORS ANNUAL REPORT 2020

+24%

+23%

+20%

+0%

+18%

+13%

-8%

+14%

-4%

+4%

-7%

-3%

+29%

+14%

-2%

20

19

18

17

16

20

19

18

17

16

20

19

18

17

16

REVENUES

OPERATING INCOME

DILUTED EPS

+4%

+11%

+7%

+5%

+11%

-3%

-6%

+3%

+10%

+3%

-3%

-3%

+5%

+5%

+3%

20

19

18

17

16

20

19

18

17

16

20

19

18

17

16

DIVIDENDS PER SHARE

AIRFREIGHT TONNAGE

OCEAN CONTAINERS

A  LETTER  FROM  THE  CEO

It  is  our  work  on  the  things  that  often  go 

unnoticed and underappreciated that allow 

us to continue to operate in extremely dif-

ficult times. Most importantly, it is the “can 

do” culture that exists in all of our employ-

ees  as  well  as  their  appreciation  and  sup-

port  of  one  another.  In  2020,  we  learned 

that  a  pandemic  can  pull  people  apart  or 

bring  them  together.  In  our  case,  it  has 

strengthened  our  bond  and  we  are  closer 

than ever.

As  we  began  2020,  we  were  preparing  for 

the  slowness  in  international  trade  that  we 

experienced in 2019 to subside. We believed 

business  would  begin  to  return  to  normal 

levels and were making plans to support this 

business as well as drive and support addi-

tional  growth.  Little  did  we  know  that  we 

were about to be hit with a global pandemic.

In  January,  our  management  team  in  Asia 

made  us  aware  of  a  virus  that  was  quickly 

spreading  in  Wuhan,  China.  The  virus  was 

thought  to  be  similar  to  what  we  expe-

rienced  with  Severe  Acute  Respiratory 

Syndrome  (SARS)  in  2002.  We  knew  that 

SARS  was  serious,  spread  globally,  and 

caused approximately 775 deaths. We also 

knew  that  while  SARS  had  a  large  impact 

on  global  transportation,  SARS  was  con-

trolled through isolation as of mid-2003. It 

seemed  that  we  had  experienced  a  similar 

issue in the past and felt that we were pre-

pared to handle another.

The  dedication  and  commitment  from  our  
Global  Information  Systems  teams  and  all  
17,500  employees  worldwide  enabled  a  quick 
and successful work-from-home transition.

We quickly realized COVID-19 was very dif-

ferent  as  the  virus  spread  much  quicker 

and caused significantly more deaths. As a 

result, we immediately shifted our focus to 

implementing appropriate safety measures 

for our employees, which allowed our com-

pany to continue to operate.

The  work  that  goes  unnoticed  includes 

items such as Business Continuity Plans and 

Information  Technology  infrastructure.  Our 

Business Continuity Plans are activated regu-

larly throughout the year but tend to only be 

appreciated by those that are impacted. By 

way of example, we think about our local fire 

department a great deal more when our house 

is on fire. We never planned for a pandemic, 

but we did prepare Business Continuity Plans 

that were modular in approach, which, cou-

pled  with  an  incredible  management  team, 

were quickly and effectively implemented.

Our  business  has  always  been  a  business 

where  our  employees  work  in  our  offices 

and  warehouses  rather  than  from  home. 

We believe the direct connection between 

employees  creates  a  sense  of  personal 

responsibility  to  one  another,  allows  for 

more  innovation,  and  helps  to  solve  prob-

lems  much  faster. While  we  never  planned 

for  roughly  80%  of  our  staff  to  work  from 

home,  our  Information  Technology  team 

had  built  an  infrastructure  that  could  sup-

port  this  and  where  there  were  shortcom-

ings,  they  worked  tirelessly  to  implement 

immediate  change.  It  is  beyond  my  ability 

to put the pace of change into words.

In spite of the global pandemic, our essential on- 
site  warehouse  and  distribution  center  workers  
kept  us  executing  as  well  as  we  ever  have  on 
behalf of our customers.

While  we  have  performed  well,  we  know 

that  many  of  our  partners  have  struggled. 

Airlines have experienced incredible reduc-

tions in flight schedules due to limited pas-

senger  travel.  Steamship  lines  have  dealt 

with  crew,  terminal,  and  equipment  issues 

all causing schedule delays. Trucking com-

panies  have  dealt  with  staffing  issues  and 

delays at ports and terminals.

All of this resulted in increased cost and tran-

sit  times  for  shippers.  We  were  certainly 

aware  of  the  impacts  and  worked  tirelessly 

to find ways to drive efficiency and help miti-

gate the higher costs. We will continue to do 

so  in  the  future  but  also  hope  this  presents 

an opportunity to pause and think about the 

importance of the supply chain. It is complex, 

requires a great deal of knowledge and exper-

tise, and just like engineering a new product, 

requires investments to achieve innovation. 

Our health and safety teams quickly developed  
and  implemented  enhanced  safety  protocols,  
keeping  our  essential  warehouse  employees  
safe  without  causing  downtime  or  sacrificing  
customer service.

This  year  has  been  all  about  disruption 

and  how  companies  plan,  implement,  and 

execute  during  difficult  times.  We  believe 

our  employees  did  the  difficult  work  that 

allowed  us  to  execute  well,  and  while  not 

always  flawless,  our  work  was  completed 

with incredible effort, passion, and an under - 

standing of the challenges that we all faced.

We  are  not  out  of  the  pandemic  and  likely 

won’t be until mid- to late-2021. Our focus will 

continue to be on the safety of our employ-

ees,  the  execution  of  our  business,  and  our 

Company’s future beyond the pandemic.

I  wouldn’t  be  here  today  writing  this  letter 

without  the  tireless  efforts  of  our  employ-

ees. I simply can’t thank them enough, but 

I also rest well knowing that  it is our com-

mon bond and respect for one another that 

allows them to execute at such a high level. 

Thank you for your  
continued trust in our family  
of 17,500 employees.

UNITED STATES 
SECURITIES AND EXCHANGE COMMISSION 
Washington, D.C. 20549 
FORM 10-K 

☒

☐

  ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 

For the fiscal year ended December 31, 2020 
OR 

  TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 

For the transition period from              to  
Commission File Number: 0-13468 

EXPEDITORS INTERNATIONAL OF WASHINGTON, INC. 
(Exact name of registrant as specified in its charter) 

Washington 
(State or other jurisdiction of 
incorporation or organization) 
1015 Third Avenue, Seattle, Washington 
(Address of principal executive offices) 

91-1069248 
(I.R.S. Employer 
Identification Number) 
98104 
(Zip Code) 

Title of each class 
Common Stock, par value $.01 per share 

(206) 674-3400 
(Registrant’s telephone number, including area code) 
Securities registered pursuant to Section 12(b) of the Act: 
Trading Symbol(s) 
EXPD 
Securities registered pursuant to Section 12(g) of the Act: None 

Name of each exchange on which registered 
NASDAQ Global Select Market 

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.    Yes  ☒    No ☐ 
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act.    Yes ☐  No  ☒ 
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange 
Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been 
subject to such filing requirements for the past 90 days.    Yes  ☒    No ☐ 

Indicate by check mark whether the registrant has submitted electronically, if any, every Interactive Data File required to be submitted 
pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant 
was required to submit such files).    Yes  ☒    No ☐ 

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting 
company,  or  emerging  growth  company.  See  the  definitions  of  “large  accelerated  filer,”  “accelerated  filer,”  “smaller  reporting  company,”  and 
"emerging growth company" in Rule 12b-2 of the Exchange Act. 

Large accelerated filer 
Non-accelerated filer 

☒
☐

Accelerated filer 
Smaller reporting company 
Emerging growth company 

☐
☐
☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying 

with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐ 

Indicate by check mark whether the registrant has filed a report on and attestation to its management’s assessment of the effectiveness 
of  its  internal  control  over  financial  reporting  under  Section  404(b)  of  the  Sarbanes-Oxley  Act  (15  U.S.C.  7262(b))  by  the  registered  public 
accounting firm that prepared or issued its audit report.  ☒ 

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act).    Yes ☐ No ☒ 
The aggregate market value of the registrant’s Common Stock held by non-affiliates of the registrant, based upon the closing price as of 

the last business day of the most recently completed second fiscal quarter ended June 30, 2020, was approximately $12,607,970,514. 

At February 16, 2021, the number of shares outstanding of registrant’s Common Stock was 169,370,882. 

Portions  of  the  definitive  proxy  statement  for  the  Registrant’s  2020  Annual  Meeting  of  Shareholders  to  be  held  on  May  4,  2021  are 

incorporated by reference into Part III of this Form 10-K. 

DOCUMENTS INCORPORATED BY REFERENCE 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
 
 
 
 
 
 
EXPEDITORS INTERNATIONAL OF WASHINGTON, INC. 
Form 10-K 
For the Fiscal Year Ended December 31, 2020 
INDEX 

Page 

3 
15 
19 
19 
19 
19 

20 
22 
23 
34 
35 
35 
35 
36 

36 
36 
37 
37 
37 

38 
40 
41 

PART I 

PART II 

Business 

Item 1 
Item 1A  Risk Factors 
Item 1B  Unresolved Staff Comments 
Item 2 
Item 3 
Item 4 

Properties 
Legal Proceedings 
Mine Safety Disclosures 

Market for Registrant's Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities 
Selected Financial Data 
Management's Discussion and Analysis of Financial Condition and Results of Operations 

Item 5 
Item 6 
Item 7 
Item 7A  Quantitative and Qualitative Disclosures about Market Risk 
Financial Statements and Supplementary Data 
Item 8 
Item 9 
Changes in and Disagreements with Accountants on Accounting and Financial Disclosure 
Item 9A  Controls and Procedures 
Item 9B  Other Information 

PART III 

PART IV 

Item 10 
Item 11 
Item 12 
Item 13 
Item 14 

Item 15 
Item 16 

Directors, Executive Officers and Corporate Governance 
Executive Compensation 
Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters 
Certain Relationships and Related Transactions and Director Independence 
Principal Accounting Fees and Services 

Exhibits, Financial Statement Schedules 
Form 10-K Summary 
Signatures 

2. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Forward-Looking Statements 

In accordance with the provisions of the Private Securities Litigation Reform Act of 1995, the Company is making readers aware that forward-
looking statements, because they relate to future events, are by their very nature subject to many important risk factors that could cause actual 
results to differ materially from those contained in the forward-looking statements. For additional information about forward-looking statements 
and for an identification of risk factors and their potential significance, see “Safe Harbor for Forward-Looking Statements Under Private Securities 
Litigation Reform Act of 1995; Certain Cautionary Statements” immediately preceding Part II, Item 7 “Management’s Discussion and Analysis of 
Financial Condition and Results of Operations” and Item 1A - "Risk Factors" in this report. Forward-looking statements speak only as of the date 
they were made. The Company undertakes no obligation to update these statements in light of subsequent events or developments. 

PART I 

ITEM 1—BUSINESS 

Overview 

Expeditors International of Washington, Inc. (herein referred to as "Expeditors,” the "Company," "we," "us," "our") provides a full suite of global 
logistics services, offering customers a seamless international network of people and integrated information systems to support the movement 
and strategic positioning of goods. As a third party logistics provider, we purchase cargo space from carriers (such as airlines, ocean shipping 
lines,  and trucking lines)  on a  volume  basis  and  resell that  space  to  our customers. We do not compete for  overnight courier or small  parcel 
business and do not own aircraft or ships. 

We  provide  a  broad  range  of  transportation  services  and  customer  solutions,  such  as  customs  brokerage,  order  management,  time-definite 
transportation, warehousing and distribution, temperature-controlled transit, cargo insurance, specialized cargo monitoring and tracking, and other 
customized logistics and consulting solutions. In addition, our Project Cargo unit handles special project shipments that move via a single method 
or combination of air, ocean, and/or ground transportation and generally requires a high level of specialized attention because of the unusual size 
or nature of what is being shipped. 

Expeditors' primary services include: 

• 
• 
• 

Airfreight Services 

Ocean Freight and Ocean Services 

Customs Brokerage and Other Services 

Airfreight  Services: Within  airfreight,  Expeditors  typically  acts  either  as  a  freight  consolidator  or  as  an  agent  for  the  airline  that  carries  the 
shipment. Whether acting as a consolidator or agent, we offer our customers routing expertise, familiarity with local business practices, knowledge 
of export and import documentation and procedures, the ability to arrange for ancillary services and to assist with securing capacity during periods 
of high demand. 

Solutions within Airfreight Services include: 

Airfreight Consolidation: as an airfreight consolidator, Expeditors purchases cargo capacity from airlines on a volume basis and resells that 
space  to  our  customers  at  lower  rates  than  what  those  customers  could  negotiate  directly  from  the  airlines  on  an  individual 
shipment. Expeditors determines the routing, consolidates shipments bound for a particular airport distribution point, and then selects the 
airline for transportation to the distribution point, where either we or one of our agents then arranges for the consolidated lot to be broken 
down into its component shipments and for the transportation of each individual shipment to its final destination. 

Airfreight  Forwarding:  as  a  freight  forwarder,  Expeditors  receives  and  forwards  individual,  unconsolidated  shipments,  and  arranges  the 
transportation with the airline that carries the shipment. 

Ocean Freight and Ocean Services: Within ocean services, Expeditors offers three basic services: ocean freight consolidation, direct ocean 
forwarding, and order management: 

Ocean Freight Consolidation: as an ocean freight consolidator, Expeditors contracts with ocean shipping carriers to obtain transportation 
for a fixed number of containers between various points during a specified time period at agreed-upon rates. We handle both full container 
loads as well as Less-than Container Load (LCL) freight, offering a wider range of shipping options and rates than available with the carriers 
directly. We also generate fees for ancillary origin services such as the preparation of documentation to comply with local export and import 
laws. 

3. 

 
 
Direct Ocean Forwarding: when a customer contracts directly with the ocean carrier, Expeditors acts as that customer’s agent and we may 
receive a commission from the carrier in addition to customer handling fees and ancillary services. 

Order Management: Expeditors provides a range of order management services including consolidation of cargo from many suppliers in a 
particular origin into the fewest possible number of containers, putting more product into larger and fewer containers in order to maximize 
space, minimize cost and help our customers reduce their carbon footprint. 

Customs Brokerage and Other Services: Expeditors offers a range of custom solutions, including: 

Customs  Brokerage  Services:  Expeditors  helps  importers  clear  shipments  through  customs  by  preparing  required  documentation, 
calculating and paying duties and other taxes on behalf of the importer, arranging for any required inspections by governmental agencies, 
and  arranging  for  local  pickup,  storage  and  delivery.  Such  services  can  include  review  of  commercial  documentation,  assessment  of 
information  regarding  value,  country  of  origin,  special  trade  programs,  and  classification.  Our  target  market  is  primarily  comprised  of 
customers looking to reduce the number of brokers utilized globally; those looking to improve compliance and reporting; and those seeking 
opportunities to participate in special trade-incentive programs. 

Transcon: Expeditors' Transcon consists of multi-modal, intra-continental ground transportation and delivery services and includes value-
added, white glove, and time-definite services. 

Warehousing  and  Distribution  Services:  Expeditors’  distribution  and  warehousing  services  include  distribution  center  management, 
inventory management, order fulfillment, returns programs, and other value-added services. Our warehousing services are offered primarily 
in  leased  facilities  utilized  by  multiple  customers.  Customers  benefit  from  cost  savings  related  to  space,  labor,  equipment  and  other 
efficiencies delivered in a transactional pricing model. 

Coronavirus (COVID-19) impact on our business 

The  COVID-19  pandemic  has  significantly  affected  our  business  operations  for  the  year  ended  December  31,  2020,  and  we  expect  these 
disruptive conditions to continue into 2021. At this time, the main elements of its impact on our business are summarized below: 

• 

• 

• 

• 

Governments have designated our operations as essential business in all regions where we operate because of our important 
role  in  supply  chains  operations  worldwide.  As  such,  our  districts  continue  to  serve  our  customers  while  operating  within  the 
regulations established in those countries. 

We activated our global business continuity plan in the first quarter of 2020 and are continuing to operate under this plan. Our 
business continuity plan includes measures to protect and safeguard the health of our employees and service providers, such as 
sanitization of our facilities, providing protective equipment to employees, restricting travel and requiring all employees to work 
remotely  if  they  are  able  to.  Our  plan  includes  measures  to  minimize  adverse  impacts  to  our  operations  and  those  of  our 
customers’  businesses.  We  have  identified  areas  of  the  supply  chain  process  that  can  be  supported  remotely  and  through 
automation, and those that require physical operations and handling. We continue to monitor the continuously rapidly changing 
situation  and  adjust  our  actions,  as  needed,  based  on  recommendations  from  governments  and  local  and  national  health 
authorities. Subsequent to the first quarter of 2020, we deployed a global recovery plan regionally following local regulations. Our 
recovery  plan  is  intended  to  allow  employees  to  gradually  and  safely  move  back  into  offices  when  health  risks  subside  and 
governments around the world lift restrictions. Our districts around the world are at different phases of the recovery plan depending 
on local conditions. 

Travel  restrictions,  government  mandated  lockdowns  and  additional  precautionary  measures  resulted  in  business  and  supply 
chain disruption, and limited operations in China in the first quarter of 2020, and worldwide starting in March 2020, resulting in 
sharp decreases in international trade. We have also seen a shift in the goods we handle with a substantial portion of shipments 
comprising of technology products to support social distancing and working remotely, and to a lesser degree, medical equipment 
and supplies. In contrast, we have seen significant declines in shipments from our customers in the aerospace, automotive, oil 
and energy and certain portions of the retail sectors. With the exception of airfreight exports out of North Asia and ocean exports 
from South Asia, declines in freight volumes have negatively impacted our results of operations for the year ended December 31, 
2020, especially in the first three quarters of the year. 

The above disruptions are threatening the financial stability of our service providers and our ability to efficiently route customer 
freight. Reduced passenger flight schedules and cancellations have significantly impacted available belly space, limiting our ability 
to utilize space under our existing capacity agreements with carriers and requiring us to buy space in a tight airfreight market and 
utilize chartered planes. Subsequent to the first quarter of 2020, there was limited airfreight space capacity, combined with high 
global  demand for shipping Personal  Protective Equipment (PPE), medical  equipment  and supplies and technology  products, 
which created such an imbalance that buy rates increased to unprecedented levels, in particular on exports out of North Asia. 
Most ocean carriers continued to manage their capacity according to market demand through most of the year and experienced 
excess demand compared to available capacity in the fourth quarter. These freight market conditions create pricing volatility that 
further challenges Expeditors’ ability to maintain historical unitary profitability. 

4. 

 
• 

Many  of  our  customers  are  experiencing  disruptions  in  their  revenue  and  cash  flow,  including  an  increased  number  of 
bankruptcies,  prompting  these  customers  to  attempt  to  renegotiate  contractual  terms  and  increasing  our  accounts  receivable 
collection risk. The growth in our accounts receivable and consequently customer credit exposure have also increased as a result 
of historically high freight rates. We have continued to apply our established credit control procedures and collection monitoring 
that have historically been effective in limiting credit losses. These conditions could result in the loss of business and additional 
bad debt allowances in the future if our customers’ ability to pay further deteriorates. 

These conditions are expected to continue into 2021. We are unable to predict how these uncertainties and any future disruptions, such as the 
urgent distribution of COVID-19 vaccines, will affect our future operations or financial results. A prolonged recession in the global economy and 
slowdown in trade would negatively affect our operations in the future. 

Revenues 

The following chart shows our 2020 revenues by service type: 

Revenues by Service

Airfreight 
services
47%

Customs brokerage
and other
services
30%

Ocean freight
and ocean
services
23%

The Expeditors Network 

Beginning in 1981, Expeditors’ primary business focus was on airfreight shipments from Asia to the United States and related customs brokerage 
and other services. In the mid-1980’s, we began to expand our service capabilities in airfreight, ocean freight and distribution services. Today 
Expeditors has approximately 17,500 employees and provides a complete range of global logistics services to a diversified group of customers, 
both in terms of industry specialization and geographic location. As opportunities for profitable growth arise, we plan to open new offices. While 
Expeditors  has  historically  expanded  through  organic  growth,  we  have  also  been  open  to  growth  through  acquisition  of,  or  establishing  joint 
ventures with existing agents or others within the industry. 

At  January  31,  2021,  Expeditors,  including  its  majority-owned  subsidiaries,  is  organized  functionally  in  geographic  operating  segments  and 
operates district offices in the regions identified below. Our district offices have been established in locations where Expeditors maintains unilateral 

5. 

 
  
 
 
 
control  over  assets  and  operations  and  where  the  existence  of  the  parent-subsidiary  relationship  is  maintained  by  means  other  than  record 
ownership of voting stock. 

Expeditors operates 176 district offices in the following geographic areas of responsibility: 

• 

• 
• 
• 
• 

Americas (70) 

North Asia (21) 

South Asia (16) 

Europe (45) 

Middle East, Africa and India (24) 

We also maintain branch offices, which are aligned with and dependent on one district office. Additionally, we contract with independent agents 
to provide required services and have established 38 such relationships worldwide. 

Our Strategy 

Expeditor’s strategic plan is to achieve long-term, sustainable and profitable growth by focusing on the right markets and, within each market, on 
the right customers. Our teams are aligned on the specific markets of these focused priorities; on the targeted accounts within those markets; 
and  on  ways that  we can continue to  differentiate ourselves from our competitors. In 2020, in light  of recent market disruptions, including the 
impact of the COVID-19, we reviewed and refreshed our strategy to focus on four key strategic initiatives going forward: 

1. 

Ensure that base-line strategies for air, ocean and customs services for every district office and region lead to growth at the relevant 
market rates, profits and volumes by services. 

2.  Grow our  business services into and  out of Europe,  with particular focus on  certain  defined markets beyond our  base-line  growth 

expectations. 

3. 

Continue to leverage our long and deeply entrenched presence in China - as well as the reputation that we have with the strategic 
carriers servicing China - to build a stronger customs brokerage and in-country presence. Our main focus remains on developing and 
integrating  our  customs  systems,  expertise  and  talent,  and  making  investments  that  enhance  and  improve  our  import  brokerage 
infrastructure and our ability to provide local delivery and support services in China. 

4.  Grow our customs brokerage offering in South Asia and India by leveraging our strength and expertise in customs brokerage services 

and developing critical talent, processes and tools. 

Our  Chief  Strategy  Officer  continues  to  oversee  all  strategy  within  Expeditors,  with  a  deep  focus  on  exploring  new  avenues  for  innovation, 
differentiation and expansion. 

Global Logistics and Supply Chain Technology 

Expeditors has long believed that it is a competitive advantage to focus on organic growth and to utilize a single enterprise technology platform 
designed and built by logistics technology professionals for logistics professionals. Our technology platform is built on principles of innovation, 
agility, collaboration, performance and consistency across the Expeditors global network to meet diverse and complex global logistics and supply 
chain needs. The platform is comprised of proprietary, third party and open source technologies. We utilize a globally consistent infrastructure 
supporting both centralized and distributed technology strategies that incorporate security, disaster recovery and high availability. 

Expeditors’ technology platform is designed, coded, tested and implemented by the collaborative efforts of our logistics industry and information 
technology professionals. Internally developing, maintaining and enhancing technology capabilities is in keeping with Expeditors' long-held belief 
that it not outsource core functions, with information systems being one of those core functions. 

We are not dependent on third parties for developing or enhancing our core technology platforms to address our needs or those of our customers. 
We continuously monitor emerging technologies for potential applicability to our business. Expeditors also believes that having a single, uniform, 
globally-connected platform driving logistics operations and providing comprehensive visibility and advanced analytics creates greater efficiency 
and value, particularly as the value of timely data and insights into that data are increasingly important. We are continually enhancing our systems, 
including significant upgrades to core operating and accounting systems. 

6. 

 
Organic Versus Acquired Growth 

As  a  knowledge-based  global  provider  of  logistics  services,  we  have  often  concluded  over  the  course  of  our  history  that  it  is  better  to  grow 
organically rather than by acquisition. However, when we have made acquisitions, it has generally been to obtain technology, geographic coverage 
or specialized industry expertise that could be leveraged to benefit our entire network. In May 2020, we acquired a less-than-truckload digital 
online shipping platform that aligns with our focus on enhancing our digital solutions.  

Tailored Solutions 

As  a  non-asset  based  logistics  services  provider,  we  have  considerable  flexibility  to  tailor  customer-specific  solutions.  By  understanding  a 
customer's logistics and supply chain processes, strategies, and objectives, we identify targeted areas of opportunity for improvement, and deploy 
the right services and solutions for that customer. These services include our core offerings of transportation, customs clearance, warehousing 
and  distribution,  and  order  management,  along  with  expertise  in  supply  chain  analysis  and  optimization,  trade  compliance  consulting,  cargo 
insurance, cargo  security,  and solutions for oversized and heavy-lift freight.  We offer these services across the globe on  a single  technology 
platform, in conjunction with consistent and efficient operational processes that adhere to the highest standards of compliance while focusing on 
the individual needs of each customer.  

Because  Expeditors  is  in  the  business  of  optimizing  customer  logistics  and  supply  chains,  we  focus  our  sales  strategies  and  efforts  on 
professionals in logistics and supply chain management roles. While we drive our sales strategies at a global level, district management of each 
office is responsible for its own business development, operations, and service execution. All employees are responsible for customer service 
and retention. 

Leveraging Global, Regional and Local Expertise 

At Expeditors, we create strategy, process, technology and compliance programs at the corporate level, in order to drive consistency across all 
levels of the organization. We leverage regional and local expertise by staffing our districts principally with local managers and personnel who 
are  from  the  regions  in  which  they  operate  and  who  have  extensive  experience  in  logistics,  coupled  with  a  deep  understanding  of  their  local 
market. District offices are responsible for selling and executing Expeditors' services directly to customers and prospects and are involved in the 
selection of logistics service  providers, in addition to ensuring that customers receive timely  and effective services. Defining  our strategy  at a 
global level while executing it at a regional and local level with customized supply chain solutions enables us to drive consistency and efficiency. 
We believe that focus on hiring and developing a diverse and talented workforce with an emphasis on exceptional customer service, along with 
our incentive-based compensation program, enables us to provide exceptional service and superior financial results. 

What Expeditors Ships 

The goods that Expeditors handles are generally a function of the products that dominate international trade between any particular origin and 
destination. These goods include products from multiple industries, including electronics, high technology, healthcare, aerospace and aviation, 
manufacturing,  oil  and  energy,  automotive,  retail  and  fashion. In  order  to  meet  customers'  complex  and  industry-specific  demands,  we  utilize 
industry vertical teams throughout our network that focus on providing tailored solutions to different industries. Industry vertical teams work closely 
with our regional and district resources to grow our business. No single customer accounts for five percent or more of our revenues. 

Expeditors' Services in Detail 

The following describes in more detail the operations of each of Expeditors’ services: 

Airfreight Services 

Airfreight services accounted for approximately 47, 36 and 40 percent of Expeditors' total revenues in 2020, 2019 and 2018, respectively. When 
performing airfreight services, we typically act either as a freight consolidator or as an agent for the airline that carries the shipment. When acting 
as a freight consolidator, we purchase cargo capacity from airlines on a volume basis and resell that space to our customers at lower rates than 
they could obtain directly from airlines on an individual shipment. We then issue a House Airway Bill (HAWB) to our customers as the contract of 
carriage and, separately, we receive a Master Airway Bill from the airline when the freight is physically tendered. When moving shipments between 
points where the nature or volume of business does not facilitate consolidation, we receive and forward individual shipments as the agent of the 
airline that carries the shipment. Whether acting as a consolidator or agent, we offer our customers expertise for optimum routing, familiarity with 
local  business  practices,  knowledge  of  export  and  import  documentation  and  procedures,  the  ability  to  arrange  for  ancillary  services,  and 
assistance with securing capacity during periods of high demand. 

In our airfreight operations, we receive shipments from our customers, determine the routing, consolidate shipments bound for a particular airport 
distribution  point,  and  select  the  airline  for  transportation  to  the  distribution  point. At  the  distribution  point,  either  we  or  an  Expeditors'  agent 

7. 

 
arranges for the consolidated lot to be broken down into its component shipments and for the transportation of the individual shipments to their 
final destinations. 

We estimate that our average airfreight consolidation weighs approximately 3,500 pounds and that a typical consolidation includes merchandise 
from  several  shippers. Because  shipment  by  air  is  relatively  expensive  compared  with  ocean  transportation,  air  shipments  are  generally 
characterized by a high value-to-weight ratio, the need for rapid delivery, or both. 

At the origin, Expeditors typically delivers shipments from one of our warehouses to the airline after consolidating the freight into containers or 
onto pallets. Normally that shipment will then arrive at the destination distribution point within 48 hours from the point of origin. During periods of 
high demand, available cargo capacity from the scheduled air carriers can be limited and backlogs of freight shipments may occur. When these 
conditions exist, we may charter aircraft to meet customer demand. In 2020, as a result of the decline in passenger aircraft capacity availability 
we have greatly increased our usage of chartered aircrafts. We expect to continue to utilize charted aircrafts until such time as passenger air 
traffic returns to historic levels. 

Expeditors consolidates individual shipments based on weight and volume characteristics in cost-effective combinations. Typically, as the weight 
or volume of a shipment increases, the cost that we charge per pound/kilo or cubic inch/centimeter decreases. The rates charged by airlines also 
generally decrease as the weight or volume of the shipment increases. As a result, by aggregating shipments and presenting them to an airline 
as a single shipment, we are able to obtain a lower rate per pound/kilo or cubic inch/centimeter than what is charged for an individual shipment, 
while generally offering the customer a lower rate than could be obtained directly from the airline for an unconsolidated shipment. 

Our airfreight revenues less directly related costs of transportation and other expenses for a consolidated shipment include the differential between 
the rate that the airline charges Expeditors and the rate that we, in turn, charge our customers, in addition to commissions that the airline pays 
us and fees that we charge our customers for ancillary services. Such ancillary services we provide include preparation of shipping and customs 
documentation, packing, crating, insurance services, negotiation of letters of credit, and the preparation of documentation to comply with local 
export laws. 

Expeditors' management believes that owning aircraft would subject us to undue business risks, including large capital outlays, increased fixed 
operating  expenses,  exposure  to  volatile  fuel  prices,  problems  of  fully  utilizing  aircraft  and  competition  with  our  service  providers  -  the 
airlines. Because we rely on commercial airlines to transport our shipments, our business may be adversely affected by changes in carrier financial 
stability, policies and practices such as pricing, payment terms, scheduling, capacity and frequency of service. 

Many  air  carriers  remain  highly  leveraged  with  debt  and  incurred  historic  operating  losses  in  2020.  As  a  result,  carriers  are  facing  liquidity 
challenges exacerbated by the global pandemic and are seeking relief under various government support programs. In particular air carriers are 
experiencing significant cash flow challenges as a result of passenger flights cancellations. Uncertainty over recovery of demand for passenger 
air travel compared to pre-pandemic levels may impact air carriers’ operations and financial stability long term. This environment requires that we 
be  selective  in  determining  which  carriers  to  utilize.  Carriers'  financial  results  will  continue  to  drive  their  asset  acquisition  and  deployment 
strategies,  which  will  impact  airfreight  pricing  and  capacity.  Most  of  Expeditors'  customers  are  focused  on  improving  supply-chain  efficiency, 
reducing  overall  logistics  costs  by  negotiating  lower  rates  and  utilizing  ocean  freight  whenever  possible.  Certain  customers  are  increasingly 
utilizing airfreight to improve speed to market. We expect these trends to continue in conjunction with carriers' efforts to manage available capacity 
and the evolution of consumer purchasing behavior, such as online shopping. Changes in available capacity, periods of high demand, or other 
market disruptions could impact our buy and sell rates and challenge our ability to maintain historical unitary profitability. 

Ocean Freight and Ocean Services 

Ocean freight services accounted for approximately 23, 27 and 28 percent of Expeditors' total revenues in 2020, 2019 and 2018, respectively. We 
operate Expeditors  International Ocean,  Inc. (EIO),  an Ocean Transportation Intermediary,  sometimes referred to  as a Non-Vessel  Operating 
Common Carrier (NVOCC), which specializes in ocean freight services in most major trade lanes in the world. EIO also provides service, on a 
smaller scale, to and from any location where we have an office or an agent. Ocean freight services are comprised of three basic services: ocean 
freight consolidation (EIO), direct ocean forwarding and order management. 

Ocean freight consolidation: As  an NVOCC, EIO contracts  with  ocean shipping lines to  obtain transportation for a fixed number of containers 
between various points during a specified time period at an agreed rate. EIO provides full container load services to companies that need flexibility 
and  access  to  vessel  capacity  that  they  may  not  necessarily  achieve  by  dealing  directly  with  the  shipping  lines.  Additionally,  EIO  supports 
customers that  prefer to supplement their carrier strategy  with  an NVOCC. EIO also leverages the Expeditors global gateway  network for  the 
movement of LCL freight for customers needing to ship smaller consignments via ocean. EIO issues a House Ocean Bill of Lading (HOBL) or a 
House Seaway Bill to customers as the contract of carriage and receives a separate Master Ocean Bill of Lading (MOBL) when freight is physically 
tendered. Revenues from fees charged to customers for ancillary services that EIO may provide include the preparation of shipping and customs 
documentation, packing, crating, insurance services, and the preparation of documentation to comply with local export and import laws. 

8. 

 
Direct  ocean  forwarding: When  the  customer  contracts  directly  with  the  ocean  carrier,  EIO  acts  as  an  agent  of  the  customer  and  derives  its 
revenues from commissions paid by the ocean carrier and handling fees paid by the customer. In such arrangements, EIO does not issue a HOBL 
or House Seaway Bill. Rather, the carrier issues a MOBL directly to the customer who employs EIO to create documentation, manage shipment 
information and arrange various services to facilitate the shipment of goods. The MOBL shows the customer as the shipper. 

Order  management:  Order  management  provides  services  that  manage  origin  consolidation,  supplier  performance,  carrier  allocation,  carrier 
performance,  container  management,  document  management,  delivery  management  and  Order/SKU  visibility  through  our  web-based  portal. 
Customers have  the ability  to monitor  and report against  near real-time status of orders from the  date  of  creation  through final delivery.  Item 
quantities,  required  ship  dates,  required  delivery  dates,  commodity  descriptions,  estimated  vs.  actual  ex-factory  dates,  container  utilization, 
document creation and visibility are many of the managed functions that are visible and reportable via our web-based portal. Order management 
is  available  for  various  modes  of  transportation,  including  ocean,  air,  truck  and  rail.  Order  management  revenues  are  derived  from  services 
provided  to  the  shipper,  as  well  as  management  fees  associated  with  managing  order  execution  against  customer  specific  rules.  One  basic 
function of order management involves arranging cargo from many suppliers in a particular origin and “consolidating” these shipments into the 
fewest possible number of containers to maximize space utilization and minimize cost. Through origin consolidation, customers can reduce the 
number of containers shipped by putting more product in larger and fewer containers. 

Prior to 2020, many ocean carriers incurred substantial operating losses, and are still highly leveraged with debt. Multiple carrier acquisitions and 
alliances have occurred and certain carriers are entering into traditional freight forwarding services as they pursue scale and additional market 
share  in  an  effort  to  improve  profitability.  Ocean  carriers  have  improved  their  management  of  capacity  relative  to  demand  in  recent  years. 
Currently, demand exceeds capacity in certain lanes. Demand for ocean transportation increased sharply in the second half of 2020, resulting in 
severe  ports  congestion,  in  particular  on  transpacific  lanes. This  has  created  new  operational  challenges  for  carriers  including  their  ability  to 
maintain sailing schedules. Carriers also face new regulatory requirements that became effective in 2020, requiring reductions in the sulfur in 
marine fuel, which are increasing their operating and capital costs. Consequently, when the market goes through seasonal peaks or any sort of 
disruption and demand exceeds supply, the carriers react by increasing their pricing as quickly as possible to offset their previous losses. This 
carrier  behavior,  along  with  fluctuations  in  demand,  creates  pricing  volatility  that  could  impact  Expeditors'  ability  to  maintain  historical  unitary 
profitability. 

Expeditors’ pricing is based on contract negotiations each year with our global carrier partners. Our pricing model is flexible. We purchase based 
on customer needs, and our carrier strategy determines our volume and pricing commitments. Fixed pricing arrangements are entered into for a 
portion of our forecasted commitments, while spot market pricing arrangements are typically negotiated at the regional and local levels. 

We offer our customers a wide carrier footprint globally to meet their changing needs. With fewer global carriers than in the past, maintaining 
close  relationships  with  our carrier  partners allows  us to meet  our customers’ space  requirements throughout the  year, including during peak 
periods. 

Customs Brokerage and Other Services 

Customs brokerage and other services accounted for approximately 30, 37 and 32 percent of Expeditors' total revenues in 2020, 2019 and 2018, 
respectively. As  a  customs  broker,  we  assist  our  customers  in  clearing  shipments  through  customs  by  preparing  and  transmitting  required 
information and  documentation, calculating and  providing  for payment of duties and  other taxes  on behalf of the importer, arranging required 
inspections by governmental agencies, and providing delivery services. We provide customs brokerage services in conjunction with transportation 
services or independently. Expeditors  supports  regulatory  compliance  and visibility  to the supply  chain through process and system controls, 
technology and oversight by licensed and trained professionals. We offer a customized, solutions-based approach to our customers, based on 
the complexity of their business. Our pricing reflects this complexity and scope, in addition to the number of declarations filed. 

We  also  provide  other  value  added  services  within  our  network,  such  as  warehousing  and  distribution,  Transcon  and  consulting  services. 
Expeditors'  distribution  and  warehousing  services  include  distribution  center  management,  inventory  management,  order  fulfillment,  returns 
programs  and  industry-specific,  value-added  services.  Our  warehousing  services  are  offered  primarily  in  leased  facilities  utilized  by  multiple 
customers.  Customers  benefit  from  cost  savings  related  to  space,  labor,  equipment  and  other  efficiencies  delivered  in  a  transactional  pricing 
model.  Expeditors'  Transcon  consists  of  multi-modal,  intra-continental  ground  transportation  and  delivery  services  and  includes  value-added, 
white  glove,  and  time-definite  services.  Expeditors  responds  to  customer-driven  requests  for  trade  compliance  consulting  services,  primarily 
through Tradewin. Fees for these non-transactional services are based upon hourly billing rates and bids for mutually agreed projects.  

9. 

 
Human Capital 

Opportunities for employees and positive work environment 

Expeditors’ most important asset is its employees. The cornerstone of our company culture is the professional growth and development of our 
employees. From the inception of our company, management has inherently understood that the elements required for a successful global service 
organization can only be assured through recruiting, training and ultimately retaining knowledgeable and experienced personnel. We believe that 
our greatest challenge is now, and always has been, perpetuating a consistent global corporate culture that requires: 

• 
• 
• 
• 
• 

• 

• 

• 

Total dedication to providing superior customer service; 

Compliance with our policies and procedures and government regulations; 

A positive, safe work environment that is diverse, inclusive and free from discrimination and harassment; 

Ongoing mentoring and development of key employees and management personnel; 

Creation of unlimited advancement opportunities for employees dedicated to hard work, personal growth and continuous improvement 
with a focus on promotion from within; 

Individual commitment to the identification and mentoring of successors for every key position so that when change occurs, a qualified 
and well-trained internal candidate is ready to step forward; 

Continuous identification, design and implementation of system solutions and differentiated service offerings, both technological and 
otherwise, that place employees in a position to be successful in meeting and exceeding the needs of customers; and 

Focus  on  developing  processes  and  technological  solutions  that  maximize  the  engagement,  efficiency  and  effectiveness  of  our 
employees. 

We believe in creating and maintaining a positive work environment for employees. That commitment is supported by policies designed to promote 
fairness and equitable treatment and our supervisors and managers are charged with the responsibility of setting positive examples and providing 
mentoring with a focus on the importance of compliance. We promote equal employment opportunity and have policies that expressly prohibit 
unacceptable behaviors, including harassment, intimidation or discrimination of any kind based on race, sex, sexual orientation, gender identity, 
gender expression, marital status, age, color, religion, creed, national origin, disability, veteran status or any other characteristic protected under 
applicable law. 

To  protect  our  employees  we  are  committed  to  maintaining  secure  business  operations  globally  by  following  our  well-established  security 
standards,  maintained  and  deployed  by  our  Health  and  Safety  team,  as  well  as  applicable  health  and  safety  laws  and  regulation.  We  have 
mechanisms in place to report accidents, injuries and unsafe working conditions. 

As  a  knowledge-based  organization  we  focus  on  employees’  professional  development  through  regular  performance  reviews  and  training, 
including mandatory trainings related to compliance; ethics, health and security; specific certifications where required to perform certain duties; 
supervising skills and development of succession plans of key employees.  

Compensation and retention 

We reinforce these values with a compensation system that rewards employees for profitably managing the things they can control. This incentive-
based compensation system has been in place since we became a publicly traded company. There is no limit to how much a key employee can 
earn  for  success. We  believe  in  a  “real  world”  environment  where  the  employees  of  our  operating  units  are  held  accountable  for  the  profit 
implications  of  their  decisions. If  these  decisions  result  in  operating  losses,  management  generally  must  make  up  these  losses  with  future 
operating profits, in the aggregate, before any cash incentive compensation can be earned. Executive management, in limited circumstances, 
makes exceptions at the branch operating unit level. At the same time, our policies, processes and relevant training focus on such things as cargo 
management, risk mitigation, compliance, sound business decisions, accounts receivable collection, cash flow and credit soundness in an attempt 
to  help  managers  avoid  the  kinds  of  errors  that  might  end  a  career.  To  retain  the  services  of  highly  qualified,  experienced,  and  motivated 
employees, we place considerable emphasis on our incentive based compensation programs. 

Since our business is service-based, we believe that employee retention remains critical to our long-term success. To that end and true to our 
company culture, we have traditionally not laid off employees when we have encountered challenging downturns or economic uncertainty. For 
example, in 2008-2009,  the last time  we  witnessed a significant  downturn in our industry,  we adopted  a “no lay  off” policy  because  we knew 
business would come back at some point in the future and that we would need these employees to execute and grow our business. Looking back 
on that decision, we know it was the right thing to do for both our employees and our business. During that time, we redeployed employees to 
analyze and improve our operational processes and work on strategic projects. In 2020 during the early stages of the pandemic, we again adopted 
a “no lay off” policy for many of the same reasons as in 2008-2009. 

10. 

 
We evaluate our ability to engage and retain employees by monitoring turnover rates, percentage of positions filled internally, and by regularly 
conducting employee satisfaction surveys to identify opportunities where we can improve.  

Geographically diverse workforce 

At  December 31,  2020,  Expeditors  employed  approximately  17,500  people,  of  which  approximately  11,300  were  employed  in  international 
locations.  We  believe  that  focus  on  hiring  and  developing  a  diverse  and  talented  workforce  coupled  with  our  incentive-based  compensation 
program, enables us to provide exceptional service and superior financial results. We need to leverage regional and local expertise by staffing 
our districts principally with local managers and personnel who are from the regions in which they operate and who have extensive experience in 
logistics, coupled with a deep understanding of their local market. This results in a highly talented, inclusive and multi-cultural global workforce 
that reflects the diverse regions that we serve. Because our business involves shipments between districts and typically touches more than one 
geographic area, our success requires a high degree of communication and cooperation among our employees globally. District Managers are 
key individuals in our Company as sales, operational execution and business and expenditure decisions necessary to service our customers are 
the  responsibility  of  management  at  each  district.  The  vast  majority  of  our  employees  are  based  in  our  operational  districts,  geographically 
distributed as shown below. We have summarized the number of employees based on individual headcount as of December 31, 2020 as follows: 

North America 
Europe 
North Asia 
South Asia 
Middle East, Africa and India 
Latin America 
Information Systems 
Corporate 
Total 

Employee Count as of 
December 31, 
2020 

6,490   
3,460   
2,360   
1,540   
1,490   
760   
1,010   
370   
17,480   

Competition 

The global logistics services industry is intensely competitive and is expected to remain so for the foreseeable future. There are a large number 
of companies competing in one or more segments of the industry, but the number of firms with a global network that offer a full complement of 
logistics services is more limited. Certain ocean carriers are entering into traditional freight forwarding services as they pursue scale and additional 
market share in an effort to reduce operating costs and regain their financial footing. Further, there are new technology-based competitors entering 
the  industry.  Some  of  our  competitors  have  significantly  more  resources  than  Expeditors.  Depending  on  the  location  of  the  shipper  and  the 
importer, Expeditors must compete against both the niche players and larger entities. The industry continues to experience consolidations into 
larger firms striving for stronger and more complete multinational and multi-service networks. However, regional and local competitors still maintain 
a strong presence in certain markets. 

The  primary  competitive  factors  in  the  global  logistics  services  industry  continue  to  be  price  and  quality  of  service,  including  reliability, 
responsiveness,  expertise,  convenience  and  scope  of  operations.  Expeditors  emphasizes  quality  customer  service,  underscored  by  a  strong 
commitment to compliance, and believes that our prices are competitive with the prices of others in the industry. 

Larger customers utilize the services of multiple logistics providers and implement sophisticated and efficient procedures for the management of 
their logistics and supply chains by embracing strategies such as just-in-time delivery, network optimization, transportation flow optimization, and 
process improvement. Accordingly, timely and accurate information integrated into customer service capabilities is a significant factor in attracting 
and retaining customers. This information integrated into customer service capabilities includes customized Electronic Data Interchange (EDI) 
and  Application  Program  Interfaces  (API),  online  freight  tracing  and  tracking  applications,  customized  reporting,  data  analytics,  and  solution 
modeling/simulation/optimization. 

Furthermore, COVID-19 has had a profound impact on a large number of customers across different industries, and many companies are now 
exploring options to build a strategy around supply chain resiliency, agility, sourcing, and inventory optimization. 

Expeditors' management believes that the ability to develop and deliver innovative solutions to meet our customers’ increasingly sophisticated 
supply chain requirements is a critical factor in our ongoing success. We devote a significant amount of resources towards the maintenance and 

11. 

 
 
  
  
  
  
  
  
     
     
     
     
     
     
     
     
     
 
enhancement of technology and digital solutions in order to meet these customer demands. Management believes that our existing systems are 
competitive with the systems currently in use by other logistics services companies with which we compete. 

Unlike many of our competitors, who have tended to grow by merger and acquisition, Expeditors operates the same transportation and accounting 
systems, running on a common hardware platform, in all of our full-service locations. Small and middle-tier competitors, in general, do not have 
the resources available to develop these customized systems. Historically, growth through aggressive acquisition has proven to be a challenge 
for  many  of  our  competitors  and  typically  involves  the  purchase  of  significant  “goodwill.” As  a  result,  Expeditors  has  pursued  a  strategy 
emphasizing organic growth supplemented by certain strategic acquisitions. 

Our ability to attract, retain, and motivate highly qualified personnel with experience in global logistics services is an essential, if not the most 
important, element of Expeditors' ability to compete in the industry. To this end, we have adopted incentive compensation programs that make 
percentages of an operating unit's revenues and operating income available to managers for distribution among key personnel. We believe that 
these incentive compensation programs, combined with our experienced personnel and our ability to coordinate global marketing and business 
development efforts, provide a distinct competitive advantage. 

Currency and Dependence on Service Providers 

Our worldwide operations require that we transact in a multitude of currencies other than the U.S. dollar. That exposes us to the inherent risks of 
volatile  international  currency  markets  and  governmental  interference. Some  of  the  countries  where  we  maintain  offices  and/or  have  agency 
relationships maintain strict currency control regulations that influence our ability to hedge foreign currency exposure. We try to compensate for 
these exposures by accelerating international currency settlements among our offices or agents. 

In addition, our ability to provide services to our customers is highly dependent on good working relationships with a variety of entities, including 
airlines,  ocean  carrier  lines,  ground  transportation  providers  and  governmental  agencies.  The  significance  of  maintaining  acceptable  working 
relationships  with  these  entities  has  gained  increased  importance  as  a  result  of  the  effect  of  the  pandemic,  ongoing  concern  over  terrorism, 
security,  changes  in  governmental  regulation  and  oversight  of  international  trade. We  use  a  consistent  approach  in  selecting  and  managing 
service  providers  across  all  of  our  product  offerings,  beginning  with  a  rigorous  qualification  and  risk-based  diligence  process. We  select  and 
engage with best-in-class, compliance-focused, efficiently run, growth-oriented partners, based upon defined value elements and are intentional 
in  our  relationship  and  performance  management  activity,  reinforcing  success  by  awarding  service  providers  who  consistently  achieve  at  the 
highest levels with additional business. We consider our current working relationships with these entities to be satisfactory. However, changes in 
the financial stability and operating capabilities and capacity of asset-based carriers, capacity allotments available from carriers, governmental 
regulation or deregulation efforts, modernization of the regulations governing customs brokerage, and/or changes in governmental restrictions, 
quota restrictions or trade accords could affect our business in unpredictable ways. 

Seasonality 

Historically, our operating results have been subject to seasonal demand trends, with the first quarter being the weakest and the third and fourth 
quarters being the strongest; however, there is no assurance that this seasonal trend will occur in the future or to what degree it will continue to 
be  impacted  by  the  pandemic. This  historical  pattern  has  been  the  result  of,  or  influenced  by,  numerous  factors,  including  weather  patterns, 
national holidays, consumer demand, new product launches, economic conditions, pandemics, governmental policies, and inter-governmental 
disputes and a myriad of other similar and subtle forces. We cannot accurately forecast many of these factors, nor can we estimate accurately 
the relative influence of any particular factor and, as a result, there can be no assurance that historical patterns will continue in future periods. 

Information about our Executive Officers 

The following table sets forth the names, ages, and positions of current executive officers of our company. 

Name 
Jeffrey S. Musser 
Eugene K. Alger 
Daniel R. Wall 
Richard H. Rostan 
Bradley S. Powell 
Christopher J. McClincy 
Benjamin G. Clark 
Jeffrey F. Dickerman 

Age 
55 
60 
52 
64 
60 
46 
52 
45 

  Position 
  President, Chief Executive Officer and Director 
  President, Global Services 
  President, Global Products 
  President, Global Geographies and Operations 
  Senior Vice President and Chief Financial Officer 
  Senior Vice President and Chief Information Officer 
  Senior Vice President, Chief Strategy Officer 
  Senior Vice President, General Counsel and Corporate Secretary 

12. 

 
 
 
 
 
 
 
 
 
 
 
 
Jeffrey S. Musser joined Expeditors in February 1983 and was promoted to District Manager in October 1989. Mr. Musser was elected to Regional 
Vice President in September 1999, Senior Vice President - Chief Information Officer in January 2005 and to Executive Vice President and Chief 
Information Officer in May 2009. On December 19, 2013, Mr. Musser was appointed as President and Chief Executive Officer and was elected 
by the Board of Directors as a director, effective March 1, 2014. 

Eugene K. Alger joined Expeditors in October 1981 and was promoted to District Manager in May 1982. Mr. Alger was elected Regional Vice 
President in January 1992, Senior Vice President of North America in September 1999 and Executive Vice President - North America in March 
2008. In June 2014, Mr. Alger was promoted to Executive Vice President - Global Services. In August 2015, Mr. Alger was promoted to President, 
Global Services. 

Daniel R. Wall joined Expeditors in March 1987 and was promoted to District Manager in May 1992 and Global Director-Account Management in 
March 2002. Mr. Wall was elected Vice President - ECMS in January 2004 and Senior Vice President - Ocean Services in September 2004. In 
June 2015, Mr. Wall was appointed as President, Global Products. 

Richard H. Rostan joined Expeditors in August 1985 and was promoted to District Manager in March 1987, Regional Vice President in January 
1993, Senior Vice President of Global Distribution in July 2012 and Senior Vice President, Americas in January 2015. Mr. Rostan was promoted 
to Executive Vice President, Americas in July  2015.  Mr.  Rostan  was  promoted to President of  Global  Geographies and Operations, effective 
February 28, 2017. 

Bradley S. Powell joined Expeditors as Chief Financial Officer in October 2008 and was elected Senior Vice President and Chief Financial Officer 
in  February  2012.  Prior  to  joining  Expeditors,  Mr. Powell  served  as  President  and  Chief  Financial  Officer  of  Eden  Bioscience  Corporation,  a 
publicly-traded biotechnology company, from December 2006 to September 2008 and as Vice President and Chief Financial Officer from July 
1998 to December 2006. 

Christopher J. McClincy joined Expeditors in July 1998 and was promoted to Vice President - Information Services in April 2009. In February 
2014, Mr. McClincy was promoted to Senior Vice President and Chief Information Officer. 

Benjamin G. Clark joined Expeditors in February 2015 as Senior Vice President and General Counsel, was appointed Corporate Secretary in 
May 2015 and was appointed to Chief Strategy Officer in January 2020. From January 2014 until joining Expeditors, Mr. Clark served as Executive 
Vice President and General Counsel of the Dematic Group, a global provider of intelligent intralogistics and materials handling solutions. Prior to 
his experience  with  Dematic,  Mr.  Clark spent four  years as the Vice President and Deputy  General Counsel for the  publicly traded  Celanese 
Corporation, a global technologies and specialty materials company. From 2002 to 2009 Mr. Clark worked for Honeywell International, Inc., where 
he held progressively responsible roles concluding as the Vice President and General Counsel, Aerospace Global Operations. 

Jeffrey F. Dickerman joined Expeditors in October 2004 as Associate Corporate Counsel and became Corporate Counsel in 2007. Mr. Dickerman 
became Director, Global Legal Services in 2011 and Vice President and Associate General Counsel in 2015. In 2019, Mr. Dickerman became 
Vice President, Deputy General Counsel. In January 2020, Mr. Dickerman was appointed to Senior Vice President, General Counsel and was 
appointed Corporate Secretary in May 2020. Prior to joining Expeditors, Mr. Dickerman was an Associate Attorney at Stoel Rives LLP.     

Government Regulations 

Transportation and Customs Brokerage 

With respect to activities in the air transportation industry in the United States, Expeditors is subject to regulation by the Transportation Security 
Administration (TSA) of the Department of Homeland Security (DHS) as an indirect air carrier. All United States indirect air carriers are required 
to maintain prescribed security procedures and are subject to periodic audits by TSA. Our overseas offices and agents are licensed as airfreight 
forwarders in their respective countries of operation. Each Expeditors office is licensed, or, in the case of our newer offices, has applied for a 
license  as  an  airfreight  forwarder  from  the  International  Air  Transport  Association  (IATA),  a  voluntary  association  of  airlines  and  air  transport 
related entities that prescribes certain operating procedures for airfreight forwarders acting as agents for its members. The majority of our airfreight 
forwarding business is conducted with airlines that are IATA members. 

Expeditors is licensed as an Ocean Transportation Intermediary (OTI) (sometimes referred to as an NVOCC) by the Federal Maritime Commission 
(FMC). The  FMC  has  established  certain  qualifications  for  shipping  agents,  including  certain  surety  bonding  requirements. The  FMC  is  also 
responsible for the economic regulation of OTI/NVOCC activity originating or terminating in the United States. To comply with these economic 
regulations, vessel operators and NVOCCs, such as EIO, are required to file tariffs electronically, establishing the rates to be charged for the 
movement of specified commodities into and out of the United States. The FMC has the power to enforce these regulations by assessing penalties. 
Expeditors is licensed as a customs broker by the Customs and Border Protection (CBP) agency of DHS, nationally and in each U.S. customs 
district in which we do business. All United States customs brokers are required to maintain prescribed records and are subject to periodic audits 

13. 

 
by CBP. In other jurisdictions in which Expeditors performs customs clearance services, we are licensed by the appropriate governmental authority 
where such license is required to perform these services. Expeditors participates in various governmental supply chain security programs, such 
as  the  Customs  Trade  Partnership  Against  Terrorism  (CTPAT)  in  the  United  States,  as  well  as  other  security  initiatives,  such  as  Authorized 
Economic  Operator  (AEO)  programs,  in  various  other  countries.  Additionally,  Expeditors  is  subject  to  additional  regulatory  and  licensing 
requirements in the countries where we operate. 

Business operations 

We  do  not  believe  that  current  United  States  and  foreign  governmental  regulations  impose  significant  economic  restraint  upon  our  business 
operations. In general, Expeditors conducts business activities in each country through a wholly or majority-owned subsidiary corporation that is 
organized  and  existing  under  the  laws  of  that  country. However,  the  regulations  of  foreign  governments  can  impose  barriers  to  our  ability  to 
provide  the  full  range  of  our  business  activities  in  a  wholly  or  majority  United  States-owned  subsidiary. For  example,  foreign  ownership  of  a 
customs brokerage business is prohibited in some jurisdictions and, less frequently, the ownership of the licenses required for freight forwarding 
and/or freight consolidation is restricted to local entities. When we encounter this sort of governmental restriction, we work to establish a legal 
structure that meets the requirements of the local regulations, while also providing the substantive operating and economic advantages that would 
be  available  in  the  absence  of  such  regulation.  This  can  be  accomplished  by  creating  a  joint  venture  or  exclusive  agency  relationship  with  a 
qualified local entity that holds the required license. 

The continuing global threats from pandemics, terrorism, cyberattacks, smuggling and wars, and governments’ overriding concern for the safety 
of passengers and citizens who import and/or export goods into and out of their respective countries, have resulted in a proliferation of cargo 
security and other regulations. Many of these regulations are complex and require varying degrees of interpretation. While these regulations have 
already  created  a  marked  difference  in  the  security  and  other  arrangements  required  to  move  shipments  around  the  globe,  regulations  are 
expected to become more stringent in the future. As governments look for ways to tighten border controls and minimize the exposure of their 
citizens to contagious diseases, criminal elements and potential terror-related incidents, we and our competitors in the transportation business 
may  be  required  to  incorporate  security  and  other  procedures  within  our  respective  scope  of  services  to  a  far  greater  degree than  has  been 
required  in  the  past.  We  believe  that  increased  security  and  other  requirements  may  involve  further  investments  in  technology  and  more 
sophisticated screening procedures being applied to cargo, customers, vendors and employees. Expeditors' position is that any increased cost 
of compliance with security regulations will be passed through to those who are beneficiaries of our services. 

Environmental 

In the United States, we are subject to Federal, state and local provisions regulating the discharge of materials and emissions into the environment 
or  otherwise  for  the  protection  of  the  environment. Similar  laws  apply  in  many  other  jurisdictions  in  which  we  operate. Although  our  current 
operations have not been significantly affected by compliance with these environmental laws, governments, service providers and customers are 
becoming increasingly sensitive to environmental issues, and we cannot predict what impact future environmental regulations may have on our 
business. 

While government regulation related to climate change is under consideration by various level of governments internationally and in the United 
States, Expeditors is committed to continual improvement in reducing the impact of our operations on the environment and assisting our customers 
in  their  efforts  to  reduce  their  carbon  footprint.  We  have  employee-led  Green  Teams  which  cover  each  of  our  local  district  offices  and  are 
responsible for projects focused on reducing Expeditors' Scope 1 and Scope 2 emissions (as defined by the Greenhouse Gas Protocol, Scope 1 
emissions include all direct greenhouse gas emissions; Scope 2 includes indirect greenhouse gas emission from purchased electricity, heat or 
steam).  We  have  voluntarily  disclosed  our  Scope  1  and  Scope  2  emissions  data  to  CDP  since  2010.  We  are  also  attentive  to  our  Scope  3 
emissions (as defined by the Greenhouse Gas Protocol, Scope 3 emissions include all other indirect emissions that occur in a company’s value 
chain) therefore, we are currently a member of both SmartWay and Transporte Limpio in North America. SmartWay is a voluntary public-private 
program sponsored by the EPA for tracking, documenting and sharing information about fuel use and freight emissions across supply chains. 
Transporte Limpio is a similar, voluntary program sponsored by the Mexican government. 

Cargo Liability 

When acting as an airfreight consolidator, Expeditors assumes a carrier’s liability for lost or damaged shipments. This legal liability is typically 
limited by contract to the lower of the value of the goods or the released value (22 Special Drawing Rights [SDRs] per kilo unless the customer 
declares a higher value and pays a surcharge), except in the absence of an appropriate airway bill. The airline that we utilize to make the actual 
shipment is generally liable to us in the same manner and to the same extent. Generally, when acting solely as the agent of the shipper, we do 
not assume any contractual liability for loss or damage to shipments tendered to the carrier. 

When acting  as an  ocean freight  consolidator, Expeditors  assumes  a carrier’s liability  for lost or  damaged shipments. This liability is typically 
limited by contract to the lower of the value of the goods or the released value (generally between $500 and 667 SDRs per package or customary 
freight unit unless the customer declares a higher value and pays a surcharge). The ocean carrier that we utilize to make the actual shipment is 

14. 

 
generally liable to us in the same manner and to the same extent. We do not assume liability for lost or damaged shipments in our ocean freight 
forwarding and customs clearance operations. 

When providing ground transportation services as a carrier, Expeditors assumes a carrier’s liability for lost or damaged shipments. This liability is 
typically limited by contract to the lower of the value of the goods or the released value (generally between $0.50 per pound and 8.33 SDRs per 
kilo, although the released value can vary from country to country) unless the customer declares a higher value and pays a surcharge. The ground 
carrier that we utilize to make the actual shipment is generally liable to us in the same manner and to the same extent. 

When providing warehousing and distribution services, our legal liability is limited by contract and tariff to an amount generally equal to the lower 
of the value  of the  goods  or $0.50 per pound  with  a maximum of $50 per “lot” —  which is  defined as  the smallest  unit that  the  warehouse is 
required to track. 

In certain circumstances, Expeditors will assume additional limited liability. We maintain cargo legal liability insurance covering claims for losses 
attributable to missing or damaged shipments for which we are legally liable. Expeditors also maintains insurance coverage for the property of 
others that is stored in our warehouse facilities. This insurance coverage is provided by a Vermont, U.S.-based insurance entity wholly-owned by 
Expeditors. The coverage is fronted and re-insured by a global insurance company. The total risk retained by Expeditors in 2020 was $5 million. 
In  addition,  we  are  licensed  as  an  insurance  broker  through  our  subsidiary,  Expeditors  Cargo  Insurance  Brokers, Inc.,  and  place  insurance 
coverage for other customers. 

Available Information 

Our Internet address is http://www.expeditors.com. We make available free of charge through our Internet website Expeditors' annual report on 
Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K, and all amendments to those reports as soon as reasonably practicable 
after such material is electronically filed with or furnished to the Securities and Exchange Commission (SEC). These reports are also available 
on the SEC's website at https://www.sec.gov. The information contained on or accessible through Expeditors' website is not a part of this Annual 
Report on Form 10-K. 

ITEM 1A – RISK FACTORS 

In addition to the other information set forth in this report, you should carefully consider the following factors, which could materially affect our 
business,  financial  condition  or  results  of  operations  in  future  periods.  The  risks  described  below  are  not  the  only  risks  facing  our  Company. 
Additional risks not currently known to us or that we currently deem to be immaterial also may materially adversely affect our business, financial 
condition or results of operations in future periods. 

COVID-19 Risks 

COVID-19 significantly impacted worldwide economic conditions and global trade and may continue to have a disruptive effect on our 
operations, and the operations of our service providers and our customers, which may further impact our business. 

COVID-19 was declared as a global health emergency and later declared as a global pandemic by the World Health Organization. As a result, 
throughout  2020 governments  have  implemented travel  restrictions,  mandated  lockdowns  and  other  precautionary  measures that  resulted  in 
significant business  and supply chain  disruptions  and  a slowdown in international trade. This crisis has  affected,  and is expected to continue 
affecting,  our  business  in  many  aspects.  Governments  have  designated  our  operations  as  essential  business  and  we  activated  our  business 
continuity plan to be able to conduct operations. Our facilities and employees are operating under the constraints of special protective measures 
and many are working remotely. These disruptions are also threatening the financial stability of our service providers and the ability to efficiently 
and profitably route our customers’ freight. Reduced flight schedules and cancellations have significantly reduced available space for airfreight, 
while  ocean  carriers  have  continued  to  manage  their  operating  capacity.  Certain  freight  lanes  have  presented  severe  shortages  of  capacity 
compared to demand at various times over the year while ocean ports congestion in the second half of the year also hampered the routing of 
freight.  These  freight  market  conditions  have  created  and  continue  to  create  pricing  volatility  that  challenges  Expeditors’  ability  to  maintain 
historical unitary profitability. Many of our customers are experiencing disruptions in their revenue and cash flow, prompting these customers to 
renegotiate contractual terms and increasing our accounts receivable collection risks. Such conditions could result in the loss of business and 
additional bad debt  allowances in the future if our customers’  ability to pay  deteriorates. Although  we  are monitoring the situation,  we cannot 
predict for how long, or the ultimate extent to which the pandemic and related precautionary measures may disrupt our operations. Any significant 
disruption resulting from this on a large scale or over an extended period of time would negatively affect our business and our financial results. 
The COVID-19 pandemic could also have the effect of heightening many of the other risks described below. 

15. 

 
 
 
 
 
 
We rely on service providers, such as air, ocean and ground freight carriers, and if they become financially unstable or have reduced 
capacity to provide service because of COVID-19, it may adversely impact our business and operating results. 

As a non-asset based provider of global logistics services, Expeditors depends on a variety of asset-based service providers, including air, ocean 
and ground freight carriers. The quality and profitability of our services depend upon effective selection and oversight of our service providers. 
COVID-19  places  significant  stress  on  our  air,  ocean  and  freight  ground  carriers,  which  may  continue  to  result  in  reduced  carrier  capacity  or 
availability, pricing volatility or more limited carrier transportation schedules which could adversely impact our operations and financial results. 
During the pandemic, air carriers have been particularly affected having to cancel flights due to travel restrictions resulting in dramatic drops in 
revenues, historical losses and liquidity challenges. Uncertainty over recovery of demand for passenger air travel, in particular business travel, to 
pre-pandemic levels means air carriers’ operations and financial stability may be adversely affected long term. Prior to 2020, ocean carriers have 
incurred significant operating losses are still highly leveraged with debt. Additionally, several ocean carriers have consolidated, with the potential 
for more to occur in the future. 

The global economic recession has impacted trade and could affect demand for our services or the financial stability of our service 
providers and customers. 

The global economy has entered a recession as a result of the pandemic, which has affected trade and could affect demand for our services. 
Continued unfavorable economic conditions could result in lower freight volumes and adversely  affect Expeditors' revenues, operating results 
and cash flows. These  conditions should they  continue for  extended  period  of  time  would further adversely  affect  our customers and service 
providers. Should our customers’ ability to pay deteriorate, additional bad debts may be incurred. 

Industry Risks 

Any reduction in international commerce or disruption in global trade may adversely impact our business and operating results. 

Expeditors  primarily  provides  services  to  customers  engaged  in  international  commerce.  Everything  that  affects  international  trade  has  the 
potential to expand or contract our primary market and adversely impact our operating results. For example, international trade is influenced by: 

• 
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• 
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currency exchange rates and currency control regulations; 
interest rate fluctuations; 
changes and uncertainties in governmental policies and inter-governmental disputes, which could result in increased tariff rates, quota 
restrictions, trade barriers and other types of restrictions; 
changes in and application of international and domestic customs, trade and security regulations; 
wars, strikes, civil unrest, acts of terrorism, and other conflicts; 
changes in labor and other costs; 
increased global concerns regarding working conditions and environmental sustainability; 
changes in consumer attitudes regarding goods made in countries other than their own; 
changes in availability of credit; and 
changes in the price and readily available quantities of oil and other petroleum-related products. 

Our industry is highly competitive, and failure to compete or respond to customer requirements could damage our business and results 
of operations. 

The global logistics services industry is intensely competitive and is expected to remain so for the foreseeable future. There are a large number 
of companies competing in one or more segments of the industry, but the number of firms with a global network that offer a full complement of 
logistics services is more limited. Nevertheless, many of these competitors have significantly more resources than Expeditors, and are actively 
pursuing acquisition opportunities and are developing new technologies to gain competitive advantages. Depending on the location of the shipper 
and the importer, we must compete against both the niche players, larger entities including carriers, and emerging technology companies. The 
primary competitive factors are price and quality of service. Many larger customers utilize the services of multiple logistics providers. Customers 
regularly solicit bids from competitors in order to improve service and to secure favorable pricing and contractual terms such as longer payment 
terms, fixed-price arrangements, higher or unlimited liability limits and performance penalties. Increased competition and competitors' acceptance 
of expanded contractual terms could result in reduced revenues, reduced margins, higher operating costs or loss of market share, any of which 
would damage our results of operations, cash flows and financial condition. 

Operational Risks 

We are dependent on our personnel and any inability to develop or retain our key employees may have a negative impact on our 
operations. 

Identifying, training and retaining employees is essential to continued growth and future profitability. Effective succession planning is an important 
element of our programs. Failure to ensure an effective transfer of knowledge and smooth transitions involving key employees could adversely 

16. 

 
 
 
 
 
 
 
 
 
 
 
 
affect our business by hindering our ability to execute our business strategies and impacting our level of service. We must continue to develop 
and retain management personnel to address issues of succession planning. 

We  believe  that  our  compensation  programs,  which  have  been  in  place  since  we  became  a  publicly  traded  entity,  are  among  the  unique 
characteristics  responsible  for  differentiating  our  performance  from  that  of  many  of  our  competitors.  Significant  changes  to  compensation 
programs or significant declines in our operating income or operating losses could impact our ability to attract and retain key personnel. 

The global pandemic has caused disruptions to our work environment by requiring the majority of employees to work remotely. We cannot predict 
how this may affect employees’ habits, preferences nor the impact it may have on our Company’s culture and our ability to continue to retain and 
attract talented employees who have become accustomed to a remote work environment. 

We rely heavily upon the flexibility and sophistication of the technologies used in our core business and failure to properly manage 
such technologies could lead to disruptions in our operations or our ability to remain competitive. 

Expeditors  relies  heavily  and  must  compete  based  upon  the  flexibility  and  sophistication  of  the  technologies  utilized  in  performing  our  core 
businesses. Future results depend on our success in developing competitive and reliable systems to address the needs of our customers and 
suppliers.  Development  and  maintenance  of  these  systems  must  be  accomplished  in  a  cost-effective  manner  and  support  the  use  of  secure 
protocols, including integration and availability of third party technology. We are continually enhancing our systems, including significant upgrades 
to core  operating and  accounting  systems. These efforts are inherently  complex  and if not managed  properly could lead to disruptions in  our 
operations or our ability to remain competitive. 

Any significant disruptions to our network and systems continuity could have an adverse impact to our business and financial 
results. 

As  Expeditors,  our  customers  and  suppliers  continue  to  increase  reliance  on  systems,  and  as  additional  features  are  added,  the  risks  also 
increase. Any significant disruptions to our global systems or the Internet for any reason, which could include equipment or network failures; co-
location facility failures; power outages; sabotage; employee error or other actions; cyber-attacks or other security breaches; reliance on third 
party technology; geo-political activity or natural disasters; all of which could have a material negative effect on our results. This could include 
loss of revenue; business disruptions (such as the inability to timely process shipments); loss of property, including trade secrets and confidential 
information;  legal  claims  and  proceedings;  reporting  delays  or  errors;  interference  with  regulatory  reporting;  significant  remediation  costs;  an 
increase in costs to protect our systems and technology; or damage to our reputation. 

We rely on our service providers, such as air, ocean and ground freight carriers, and as they are experiencing increases in operating 
costs it may impact our profitability. 

Expeditors' carriers are subject to increasingly stringent laws, which could, directly or indirectly, have a material adverse effect on our business. 
Future  regulatory  developments  in  the  U.S.  and  abroad  could  adversely  affect  operations  and  increase  operating  costs  in  the  transportation 
industry, which in turn could increase our purchased transportation costs. If we are unable to pass such costs on to our customers, our business 
and results of operations could be materially adversely affected. 

Changes in the financial stability, operating capabilities and capacity of asset-based carriers and capacity allotment made available to Expeditors 
by asset-based carriers  affects  us in  unpredictable  ways. Any combination of reduced carrier  capacity  or availability, pricing volatility or more 
limited carrier transportation schedules, such as those caused by the pandemic, could further negatively affect our ability to execute services and 
maintain  profitability.  Expeditors  cannot  predict  whether  relief  measures  extended  by  certain  governments  will  be  effective  in  supporting  the 
financial viability of carriers nor can we predict the long-term effects of this crisis on carriers’ financial stability and ability to provide services. 

Failure to grow and gain profitable market share could adversely impact our ability to remain competitive and could adversely impact 
our business. 

Expeditors has historically relied primarily upon organic growth and has tended to avoid growth through acquisition. Future results will depend 
upon our ability to anticipate and adapt to constantly evolving supply chain requirements and innovations. To continue to grow organically, we 
must  gain  profitable  market  share  in  a  highly  competitive  environment  and  successfully  develop  and  market  new  service  offerings.  When 
investment opportunities arise, our success could be dependent on our ability to evaluate and integrate acquisitions. 

Any  disruption of  our  business  caused by a catastrophic event,  could  harm our ability to conduct  normal  business  operations  and 
impact our operating results. 

A disruption or failure of Expeditors' systems or operations in the event of a major earthquake, weather event, cyber-attack, terrorist attack, strike, 
civil unrest, mass  population dislocations, pandemic or other catastrophic event  could cause  delays in  providing services or performing  other 
mission-critical functions. Our corporate headquarters and certain other critical business operations are in the Seattle, Washington area, which is 
near  major  earthquake  faults.  A  catastrophic  event  that  results  in  the  destruction  or  disruption  of  any  of  our  critical  business  or  information 
technology systems could harm our ability to conduct normal business operations and our operating results. 

17. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Difficulty in forecasting timing or volumes of customer shipments or rate changes by carriers could adversely impact our margins 
and operating results. 

Expeditors  is  not  aware  of  any  accurate  means  of  forecasting  short-term  customer  requirements.  However,  long-term  customer  satisfaction 
depends upon our ability to meet these unpredictable short-term customer requirements. Personnel costs, our single largest expense, are always 
less flexible in the very near term as we must staff to meet uncertain demand. As a result, short-term operating results could be disproportionately 
affected. 

A significant portion of Expeditors' revenues is derived from customers in retail and technology industries whose shipping patterns are tied closely 
to consumer demand and from customers in industries whose shipping patterns are dependent upon just-in-time production schedules. Therefore, 
the timing of our revenues are, to a large degree, impacted by factors out of our control, such as a sudden change in consumer demand for retail 
goods, changes in trade tariffs, product launches and/or manufacturing production delays. Additionally, many customers ship a significant portion 
of their goods at or near the end of a quarter, and therefore, we may not learn of a shortfall in revenues until late in a quarter. To the extent that 
a shortfall in revenues or earnings was not expected by securities analysts or investors, any such shortfall from levels predicted by securities 
analysts or investors could have an immediate and adverse effect on the trading price of our stock. 

Volatile market conditions can create situations where rate increases charged by carriers and other service providers are implemented with little 
or no advance notice. We often cannot pass these rate increases on to our customers in the same time frame, if at all. As a result, our yields and 
margins can be negatively impacted, as recently experienced. 

Government Regulation and Tax Risks 

We are subject to a complex regulatory environment, and failure to comply with and adapt to these regulations could result in penalties 
or otherwise adversely impact our business. 

Expeditors is affected by ever increasing regulations from a number of sources in the United States and in foreign locations in which we operate. 
Many of these regulations are complex and require varying degrees of interpretation, including those related to handling dangerous and hazardous 
materials, trade compliance, data privacy, environmental, employment, compensation and competition, and may result in unforeseen costs. 

In  reaction  to  the  continuing  global  terrorist  threat,  governments  around  the  world  are  continuously  enacting  or  updating  security  regulations. 
These regulations are multi-layered, increasingly technical in nature and characterized by a lack of harmonization of substantive requirements 
among  various  governmental  authorities.  Furthermore,  the  implementation  of  these  regulations,  including  deadlines  and  substantive 
requirements, can be driven by regulatory urgencies rather than industry's realistic ability to comply. 

Failure to consistently and timely comply with these regulations, or the failure, breach or compromise of our policies and procedures or those of 
our  service  providers  or  agents,  may  result  in  increased  operating  costs,  damage  to  our  reputation,  difficulty  in  attracting  and  retaining  key 
personnel, restrictions on operations or fines and penalties. 

In 2020, the United Kingdom and the European Union negotiated the terms of the United Kingdom's exit from the European Union (EU), which 
were effective on January 1, 2021. These rules and regulations are in the process of being implemented and are subject to further interpretation 
and change. The full impact of the United Kingdom’s departure, and impact to international trade is still uncertain.  

We operate globally and any inability to safeguard our operations or comply with anti-corruption laws would adversely impact our 
reputation and business. 

The majority of Expeditors' revenues and operating income comes from operations conducted outside the United States. To maintain a global 
service network, we may be required to operate in hostile locations and in dangerous situations. Doing business in foreign locations also subjects 
us to a variety of risks and considerations not normally encountered by domestic enterprises. 

In  addition,  we  operate  in  parts  of  the  world  where  common  business  practices  could  constitute  violations  of  the  anti-corruption  laws,  rules, 
regulations and decrees of the United States and of other countries in which we conduct business, including the U.S. Foreign Corrupt Practices 
Act and the UK Bribery Act; as well as trade and exchange control laws, or laws, regulations and Executive Orders imposing embargoes and 
sanctions; and anti-boycott laws and regulations. Compliance with these laws, rules, regulations and decrees is dependent on our employees, 
service providers, agents, third party brokers and customers, whose individual actions could violate these laws, rules, regulations and decrees. 
Failure to comply could result in substantial penalties and additional expenses, damage to our reputation and restrictions on our ability to conduct 
business. 

We  are  subject  to  taxation  in  multiple  jurisdictions,  and  although  we  believe  our  tax  estimates  are  reasonable,  any  adverse 
determinations in tax audits could negatively impact our financial results. 

Expeditors is subject to taxation in the United States (Federal, state and local) as well as many foreign jurisdictions including the People’s Republic 
of China, including Hong Kong, Taiwan, Vietnam, India, Mexico, Canada, Netherlands and the United Kingdom. In many of these jurisdictions, 
the  tax  laws  are  very  complex  and  are  open  to  different  interpretations  and  application.  Tax  authorities  frequently  implement  new  taxes  and 

18. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
change their tax rates and rules, including interpretations of those rules. The timing of the resolution of income tax examinations can be highly 
uncertain, and  the amounts  ultimately  paid, if any,  upon resolution of the issues raised by  the taxing authorities may  differ from  the amounts 
recorded.  

It is reasonably possible that within the next twelve months we will undergo further audits and examinations by various tax authorities and possibly 
may  reach  resolution  related to income tax  examinations covering one or more jurisdictions  and  years.  In December 2017, the United States 
made significant changes to its tax laws, still subject to issuance of new regulations and interpretation, which added complexity and uncertainty 
in calculating corporate tax liabilities. We are regularly under audit by tax authorities, including transfer pricing inquiries. Although we believe our 
tax estimates are reasonable, the final determination of tax audits, including any potential penalties and interest, could be materially different from 
our tax provisions and accruals and negatively impact our financial results.  

Current  economic  and  political  conditions  make  tax  laws  and  regulations,  or  their  interpretation  and  application,  in  any  jurisdiction  subject  to 
significant change. Changes in tax laws or statutory tax rates, competing tax regimes, variability in the mix of pretax earnings we generate in the 
U.S, as compared to other countries, or new taxes in the United States or foreign jurisdictions could result in additional tax liabilities, or increased 
volatility in our effective tax rate. 

General Risks 

Investigations and litigation could require management time and or incur substantial legal costs or fines, penalties or damages, any of 
which could materially adverse impact on our financial results. 

As a multinational corporation, Expeditors is subject to formal or informal investigations from governmental authorities or others in the countries 
in which we do business. In addition, we may become subject to civil litigation with our customers, service providers and other parties with whom 
we do business. These investigations and litigation may require significant management time and could cause us to incur substantial additional 
legal and related costs, which may include fines, penalties or damages that could have a materially adverse impact on our financial results. 

ITEM 1B — UNRESOLVED STAFF COMMENTS 

Not applicable. 

ITEM 2 — PROPERTIES 

Expeditor’s  corporate  headquarters  are  located  in  Seattle,  Washington. We  conduct  operations  in  approximately  450  locations  worldwide,  of 
which approximately 100 are in the United States and 21 are owned. These owned and leased locations are primarily located close to an airport, 
ocean port, or on an important border crossing. These facilities are strategically located to cover the geographic areas served by Expeditors. The 
majority of these facilities contain warehouse facilities. We will from time to time investigate the possibility of building or buying suitable facilities. 
We believe that current leases can be extended and that suitable alternative facilities are available in the vicinity of each present facility should 
extensions be unavailable at the conclusion of current leases. 

ITEM 3 — LEGAL PROCEEDINGS 

Expeditors is involved in claims, lawsuits, government investigations and other legal matters that arise in the ordinary course of business and are 
subject  to  inherent  uncertainties.  Currently,  in  management's  opinion  and  based  upon  advice  from  legal  advisors,  none  of  these  matters  are 
expected to have a significant effect on our operations, cash flows or financial position. As of December 31, 2020, the amounts recorded for these 
claims, lawsuits, government investigations and other legal matters are not significant to our operations, cash flows or financial position. At this 
time, we are unable to estimate any additional loss or range of reasonably possible losses, if any, beyond the amounts recorded, that might result 
from the resolution of these matters. 

ITEM 4 — MINE SAFETY DISCLOSURES 

Not applicable. 

19. 

 
 
 
 
 
 
 
 
 
PART II 

ITEM 5  —  MARKET  FOR  REGISTRANT’S  COMMON  EQUITY,  RELATED  STOCKHOLDER  MATTERS  AND  ISSUER  PURCHASES  OF 
EQUITY SECURITIES 

Expeditors' common stock trades on The NASDAQ Global Select Market under the symbol EXPD. 

There were 655 registered holders of record as of February 16, 2021. This figure does not include a substantially greater number of beneficial 
holders of our common stock, whose shares are held of record by banks, brokers and other financial institutions. 

The Board of Directors declared semi-annual dividends per share during the two most recent fiscal years paid as follows: 

June 15, 2020 
December 15, 2020 
June 17, 2019 
December 16, 2019 

Period 
October 1-31, 2020 
November 1-30, 2020 
December 1-31, 2020 
Total 

   $ 
   $ 
   $ 
   $ 

0.52   
0.52   
0.50   
0.50   

ISSUER PURCHASES OF EQUITY SECURITIES 

Total number 
of shares 
purchased 

Average price 
paid per share 

Total number of 
shares purchased 
as part of publicly 
announced plans 

Maximum number 
of shares that 
may yet be 
purchased 
under the plans 

—      $ 
—      $ 
200,000      $ 
200,000      $ 

—         
—         
90.81         
90.81         

—        
—        
200,000        
200,000        

9,265,637   
9,450,287   
9,293,647   
9,293,647   

In November 2001, under a Discretionary Stock Repurchase Plan, Expeditors' Board of Directors authorized the repurchase of our common stock 
in the open market to reduce the issued and outstanding stock down to 200 million shares. Subsequently, the Board of Directors has from time 
to time increased the amount of our common stock that may be repurchased. The Board of Directors last authorized repurchases down to 160 
million shares of common stock in November 2018. The maximum number of shares available for repurchase under this plan will increase as the 
total number of outstanding shares increases. This authorization has no expiration date. 

The graph below compares Expeditors International of Washington, Inc.'s cumulative 5-Year total shareholder return on common stock with the 
cumulative total returns of the S&P 500 index and the NASDAQ Industrial Transportation index (NQUSB502060T). The graph assumes that the 
value of the investment in our common stock and in each of the indexes (including reinvestment of dividends) was $100 on 12/31/2015 and tracks 
it through 12/31/2020. Total return assumes reinvestment of dividends in each of the indices indicated. 

20. 

 
 
 
 
  
    
     
    
  
     
     
     
     
 
 
COMPARISON OF 5-YEAR CUMULATIVE TOTAL RETURN 
Among Expeditors International of Washington, Inc., the S&P 500 Index 
and the NASDAQ Industrial Transportation Index. 

Expeditors International of Washington, 
Inc. 
Standard and Poor's 500 Index 
NASDAQ Industrial Transportation 
(NQUSB502060T) 

   $ 

100.00   
100.00   

  $ 

119.29      $ 
111.96   

147.82      $ 
136.40   

157.45   
130.42   

  $ 

182.93   
171.49   

  $ 

225.82   
203.04   

100.00   

129.22   

164.82   

149.92   

188.80   

247.07   

12/15 

12/16 

12/17 

12/18 

12/19 

12/20 

The stock price performance included in this graph is not necessarily indicative of future stock price performance. 

21. 

 
 
 
  
  
     
     
     
     
     
  
     
    
    
    
    
    
     
    
    
    
    
    
 
ITEM 6 — SELECTED FINANCIAL DATA 

Financial Highlights 

in thousands, except per share data 
Revenues 
Operating income 
Net earnings attributable to shareholders 
Diluted earnings attributable to shareholders per share 
Basic earnings attributable to shareholders per share 
Dividends declared and paid per common share 
Cash used for dividends 
Cash used for share repurchases 
Working capital 
Total assets 
Shareholders’ equity 
Weighted average diluted shares outstanding 
Weighted average basic shares outstanding 

2019 

2016 

2020 

2017 

766,692        
590,395        
3.39        
3.45        
1.00        
170,553        
389,060        

940,437        
696,140        
4.07        
4.14        
1.04        
174,929        
332,387        

2018 
   $  10,116,481         8,175,426         8,138,365         6,920,948          6,098,037   
670,163   
   $ 
430,807   
   $ 
2.36   
   $ 
2.38   
   $ 
0.80   
   $ 
145,123   
   $ 
   $ 
337,658   
   $  2,070,501         1,601,605         1,407,977         1,448,333          1,288,648   
   $  4,927,503         3,691,884         3,314,559         3,117,008          2,790,871   
   $  2,659,637         2,195,028         1,986,838         1,991,858          1,844,638   
182,704   
181,282   

796,563        
618,199        
3.48        
3.55        
0.90        
156,840        
647,898        

700,260         
489,345         
2.69         
2.73         
0.84         
150,495         
478,258         

181,666         
179,247         

177,833        
174,133        

170,896        
168,333        

174,209        
170,899        

SAFE HARBOR FOR FORWARD-LOOKING STATEMENTS UNDER PRIVATE SECURITIES LITIGATION REFORM ACT OF 1995; CERTAIN 
CAUTIONARY STATEMENTS 

This Annual Report on Form 10-K for the fiscal year ended December 31, 2020 contains “forward-looking statements,” as defined in Section 27A 
of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. From time to time, Expeditors 
or its representatives have made or may make forward-looking statements, orally or in writing. Such forward-looking statements may be included 
in, but not limited to, press releases, presentations, oral statements made with the approval of an authorized executive officer or in various filings 
made by  Expeditors  with  the Securities and Exchange Commission. Statements including those  preceded by,  followed by  or  that include the 
words or phrases “will likely result”, “are expected to”, "would expect", "would not expect", “will continue”, “is anticipated”, “estimate”, “project”, 
"provisional", "plan", "believe", "probable", "reasonably possible", "may", "could", "should", "intends", "foreseeable future" or similar expressions 
are intended to identify “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995. Such statements 
are qualified in their entirety by reference to and are accompanied by the discussion under Risk Factors in Item 1A of certain important factors 
that could cause actual results to differ materially from such forward-looking statements. 

The risks included in Item 1A are not exhaustive. Furthermore, reference is also made to other sections of this report, including Management’s 
Discussion and Analysis of Financial Condition and Results of Operations in Item 7 and Quantitative and Qualitative Disclosures About Market 
Risk  in  Item  7A,  which  include  additional  factors  that  could  adversely  impact  Expeditors'  business  and  financial  performance. Moreover, 
Expeditors operates in a very competitive, complex and rapidly changing global environment. New risk factors emerge from time to time and it is 
not possible for management to predict all of such risk factors, nor can it assess the impact of all of such risk factors on Expeditors' business or 
the extent to which any factor, or combination of factors, may cause actual results to differ materially from those contained in any forward-looking 
statements. Accordingly, forward-looking statements cannot be relied upon as a guarantee of actual results. 

Shareholders should be aware that while Expeditors does, from time to time, communicate with securities analysts, it is against Expeditors' policy 
to disclose to such analysts any material non-public information or other confidential commercial information. Accordingly, shareholders should 
not assume that Expeditors agrees with any statement or report issued by any analyst irrespective of the content of such statement or report. 
Furthermore,  Expeditors  has  a  policy  against  issuing  financial  forecasts  or  projections  or  confirming  the  accuracy  of  forecasts  or  projections 
issued by others. Accordingly, to the extent that reports issued by securities analysts contain any projections, forecasts or opinions, such reports 
are not the responsibility of Expeditors. 

22. 

 
 
  
    
    
    
     
  
     
     
 
ITEM 7 — MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS 

Overview 

Expeditors  International  of  Washington, Inc.  provides  a  full  suite  of  global  logistics  services.  Our  services  include  air  and  ocean  freight 
consolidation and forwarding, customs brokerage, warehousing and distribution, purchase order management, vendor consolidation, time-definite 
transportation  services,  temperature-controlled  transit,  cargo  insurance,  specialized  cargo  monitoring  and  tracking,  and  other  supply  chain 
solutions. We do not compete for overnight courier or small parcel business. As a non-asset based carrier, we do not own or operate transportation 
assets.  

The  COVID-19  pandemic  has  significantly  affected  our  business  operations  for  the  year  ended  December  31,  2020,  and  we  expect  these 
disruptive conditions to continue into 2021. The  significant impacts  are discussed under  Item 1 Business section and  below within Results of 
operations. 

We  derive  our  revenues  by  entering  into  agreements  that  are  generally  comprised  of  a  single  performance  obligation,  which  is  that  freight  is 
shipped for and received by our customer. Each performance obligation is comprised of one or more of the Company's services. We typically 
satisfy our performance obligations as services are rendered over time. A typical shipment would include services rendered at origin, such as 
pick-up and delivery to port, freight services from origin to destination port and destination services, such as customs clearance and final delivery. 
Our three principal services are the revenue categories presented in our financial statements: 1) airfreight services, 2) ocean freight and ocean 
services,  and 3) customs  brokerage  and  other services. The most significant drivers  of changes in gross revenues  and related transportation 
expenses are volume, sell  rates  and buy rates. Volume  has a  similar  effect  on the change in both gross revenues and related transportation 
expenses in each of our three primary sources of revenue. 

We  generate  the  major  portion  of  our  air  and  ocean  freight  revenues  by  purchasing  transportation  services  on  a  wholesale  basis  from  direct 
(asset-based)  carriers  and  then  reselling  those  services  to  our  customers  on  a  retail  basis. The  rate  billed  to  our  customers  (the  sell  rate)  is 
recognized  as  revenues  and  the  rate  we  pay  to  the  carrier  (the  buy  rate)  is  recognized  in  operating  expenses  as  the  directly  related  cost  of 
transportation  and  other  expenses.  By  consolidating  shipments  from  multiple  customers  and  concentrating  our  buying  power,  we are  able  to 
negotiate favorable buy rates from the direct carriers, while at the same time offering lower sell rates than customers would otherwise be able to 
negotiate themselves. 

In most cases we act as an indirect carrier. When acting as an indirect carrier, we issue a House Airway Bill (HAWB), a House Ocean Bill of 
Lading (HOBL) or a House Seaway Bill to customers as the contract of carriage. In turn, when the freight is physically tendered to a direct carrier, 
we receive a contract of carriage known as a Master Airway Bill for airfreight shipments and a Master Ocean Bill of Lading for ocean shipments. 

Customs brokerage and other services involve providing services at destination, such as helping customers clear shipments through customs by 
preparing and filing required documentation, calculating and providing for payment of duties  and other taxes on behalf of customers as well as 
arranging for any  required inspections  by governmental  agencies,  and import services  such as arranging for delivery. These are  complicated 
functions requiring technical knowledge of customs rules and regulations in the multitude of countries in which we have offices. We also provide 
other value added services at destination, such as warehousing and distribution, time-definitive transportation services and consulting. 

In these transactions, we evaluate whether it is appropriate to record the gross or net amount as revenue. Generally, revenue is recorded on a 
gross basis  when  we  are  primarily responsible for fulfilling the promise  to provide the  services,  when  we assume  risk of loss,  when  we have 
discretion in setting the prices for the services to the customers, and we have the ability to direct the use of the services provided by the third 
party. When revenue is recorded on a net basis, the amounts earned are determined using a fixed fee, a per unit of activity fee or a combination 
thereof. For revenues earned in other capacities, for instance, when we do not issue a HAWB, a HOBL, or a House Seaway Bill or otherwise act 
solely as an agent for the shipper, only the commissions and fees earned for such services are included in revenues. In these transactions, we 
are not a principal and report only commissions and fees earned in revenue. 

23. 

 
We manage our company along five geographic areas of responsibility: Americas; North Asia; South Asia; Europe; and Middle East, Africa and 
India (MAIR). Each area is divided into sub-regions that are composed of operating units with individual profit and loss responsibility. Our business 
involves  shipments  between  operating  units  and  typically  touches  more  than  one  geographic  area. The  nature  of  the  international  logistics 
business  necessitates  a  high  degree  of  communication  and  cooperation  among  operating  units. Because  of  this  inter-relationship  between 
operating units, it is very difficult to examine any one geographic area and draw meaningful conclusions as to its contribution to our overall success 
on a stand-alone basis. The following chart shows revenues by geographic areas of responsibility for the years ended December 31, 2020, 2019 
and 2018: 

Revenues by Geographic Area

)
s
d
n
a
s
u
o
h
T
(

$

 4,500,000

 4,000,000

 3,500,000

 3,000,000

 2,500,000

 2,000,000

 1,500,000

 1,000,000

 500,000

 -

Americas

North Asia

South Asia

Europe

MAIR

2020

2019

2018

Our  operating  units  share  revenue  using  the  same  arms-length  pricing  methodologies  that  we  use  when  our  offices  transact  business  with 
independent agents. Certain costs are allocated among the segments based on the relative value of the underlying services, which can include 
allocation  based  on  actual  costs  incurred  or  estimated  cost  plus  a  profit  margin.  Our  strategy  closely  links  compensation  with  operating  unit 
profitability, which includes shared revenues and allocated costs. Therefore, individual success is closely linked to cooperation with other operating 
units within our network. 

The mix of services varies by segment based primarily on the import or export orientation of local operations in each of our regions. In accordance 
with our revenue recognition policy (see Note 1.F to the consolidated financial statements in this report), almost all freight revenues and related 
expenses are recorded at origin and shipment profits are split between origin and destination offices by recording a commission fee or profit share 
of revenue at the destination. 

North  Asia  is  our  largest  export  oriented  region  and accounted  for  38%  of  revenues,  44%  of  directly  related  cost  of  transportation  and  other 
expenses and 37% of operating income for the  year  ended December 31,  2020. North Asia's  directly  related cost  of transportation  and other 
expenses  are  higher  than  other  segments  due  to  the  largely  export  nature  of  the  operations  in  that  region.  The  People’s  Republic  of  China, 
including Hong Kong, represented more than 84% of North Asia revenues, 85% of directly related cost of transportation and other expenses and 
79% operating income for the year ended December 31, 2020. 

24. 

 
 
 
 
 
Expeditors' Culture 

We  believe  that  our  unique  culture,  at  the  center  of  which  are  our  employees, is  a  critical  component  to  our  continued  success. We  strongly 
believe that it is nearly impossible to predict events that, individually or in the aggregate, could have a positive or a negative impact on our future 
operations. As a result, management's focus is on building and maintaining a global corporate culture and an environment where well-trained 
employees and managers are prepared to identify and react to changes as they develop and thereby help us adapt and thrive as major trends 
emerge. Global consistency and compliance is fundamental to preserving our culture and network of people, processes, technology and locations 

Our business growth strategy emphasizes a focus on the right markets and, within each market, on the right customers that lead to profitable 
business growth through the aggressive marketing of our service offerings. Innovative solutions, integrated platforms and data quality are vital to 
achieving a competitive advantage. Expeditors' teams are aligned on the specific markets; on the targeted accounts within those markets; and 
on ways that we can continue to differentiate ourselves from our competitors. 

Our ability to provide services to customers is highly dependent on good working relationships with a variety of entities including airlines, ocean 
carriers, ground transportation providers and governmental agencies. The significance of maintaining acceptable working relationships with these 
entities  has  gained  increased  importance  as  a  result  of  ongoing  concern  over  terrorism,  security,  changes  in  governmental  regulation  and 
oversight  of  international  trade. A  good  reputation  helps  to  develop  practical  working  understandings  that  will  assist  in  meeting  security 
requirements while minimizing potential international trade obstacles, especially as governments promulgate new regulations in reaction to the 
pandemic and increase oversight and enforcement of new and existing laws. We consider our current working relationships with these entities to 
be satisfactory. 

Our business is also highly dependent on the financial stability and operational capabilities of the carriers we utilize. Carriers are highly leveraged 
with  debt  and  many  are  incurring,  or  have  recently  incurred,  operating  losses.  As  a  result,  carriers  are  facing  significant  liquidity  challenges 
exacerbated by the pandemic and are seeking relief under various government support programs. This environment requires that we be selective 
in  determining  which  carriers  to  utilize.  Further  changes  in  the  financial  stability,  operating  capabilities  and  capacity  of  asset-based  carriers, 
capacity allotments available from carriers, governmental regulations, and/or trade accords could adversely affect our business in unpredictable 
ways. 

As  a  knowledge-based  global  provider  of  logistics  services,  we  have  often  concluded  over  the  course  of  our  history  that  it  is  better  to  grow 
organically rather than by acquisition. However, when we have made acquisitions, it has generally been to obtain technology, geographic coverage 
or specialized industry expertise that could be leveraged to benefit our entire network. In May 2020, we acquired a less-than-truckload digital 
online shipping platform which aligns with our focus on enhancing our digital solutions. 

International Trade and Competition 

We operate in over 60 countries in the competitive global logistics industry and our activities are closely tied to the global economy. The global 
economy entered into a recession as a result of the pandemic and related precautionary measures including government lockdowns, shutdown 
of manufacturing and operations for non-essential businesses and travel restrictions. International trade is influenced by many factors, including 
economic and political conditions in the United States and abroad, currency exchange rates, laws and policies relating to tariffs, trade restrictions, 
foreign investments and taxation. Periodically, governments consider a variety of changes to tariffs and trade restrictions and accords. Currently, 
the United States and China have significantly increased tariffs on certain imports and are engaged in trade negotiations and changes to export 
regulations and tariffs. We cannot predict the outcome of changes in tariffs, or interpretations, and trade restrictions and accords and the effects 
they  will  have  on  our  business. As  governments  implement  higher  tariffs  on  imports,  manufacturers  may  accelerate,  to  the  extent  possible, 
shipments to avoid higher tariffs and, over time, may shift manufacturing to other countries. Doing business in foreign locations also subjects us 
to a variety of risks and considerations not normally encountered by domestic enterprises. In addition to being influenced by governmental policies 
and  inter-governmental  disputes  concerning  international  trade,  our  business  may  also  be  negatively  affected  by  political  developments  and 
changes in government personnel or policies in the United States and other countries, as well as economic turbulence, political unrest and security 
concerns in  the nations and  on  the trade shipping lanes in  which  we conduct business and the future impact that these events may have on 
international trade, oil prices and security costs. 

In 2020, the United Kingdom and the European Union negotiated the terms of the United Kingdom's exit from the European Union (EU), which 
were effective on January 1, 2021. These rules and regulations are in the process of being implemented and are subject to further interpretation 
and change. The full impact of the United Kingdom’s departure, and impact to international trade is still uncertain.  

The  global  logistics  services industry  is  intensely  competitive  and  is  expected  to  remain  so  for  the  foreseeable  future.  Our  pricing  and  terms 
continue to be pressured by uncertainty in global trade and economic conditions, concerns over availability of airfreight and ocean freight capacity, 
volatile  carrier  pricing,  disruptions  in  port  services,  political  unrest  and  fluctuating  currency  exchange  rates.  We  expect  these  operating  and 
competitive conditions to continue. 

25. 

 
Air carriers are experiencing significant cash flow challenges as a result of travel restrictions resulting in cancellation of flights and have incurred 
record operating losses in 2020. Uncertainty over recovery of demand for passenger air travel, in particular business travel, compared to pre-
pandemic  levels  may  impact  air  carriers’  operations  and  financial  stability  long  term. Prior  to  2020,  many  ocean  carriers  incurred  substantial 
operating losses and are highly leveraged with debt. These conditions have resulted in multiple carrier acquisitions and carrier alliance formations. 
Carriers also face new regulatory requirements that became effective in 2020 requiring reductions in the sulfur in marine fuel, which are increasing 
their operating and capital costs. When the market experiences seasonal peaks or any sort of disruption, the carriers often increase their pricing 
suddenly. This carrier behavior creates pricing volatility that could impact Expeditors' ability to maintain historical unitary profitability. 

There is uncertainty as to how new regulatory requirements and volatility in oil prices will continue to impact future buy rates. Because fuel is an 
integral part of carriers' costs and impacts both our buy rates and sell rates, we would expect our revenues and costs to be impacted as carriers 
adjust rates for the effect of changing fuel prices. To the extent that future fuel prices increases and we are unable to pass through the increases 
to our customers, this could adversely affect our operating income. 

The global economic and trade environments remain uncertain, including the ongoing impacts of the pandemic. We cannot predict the impact of 
future  changes in global trade  on  our  operating results, freight volumes, pricing,  changes in consumer  demand, carrier stability  and capacity, 
customers’ abilities to pay or on changes in competitors' behavior. Additionally, we cannot predict the direct or indirect impact that further changes 
in consumer purchasing behavior, such as online shopping, could have on our business. In response to governments implementing higher tariffs 
on imports,  as  well  as responses to  the pandemic’s disruptions, some customers have begun shifting manufacturing to  other countries  which 
could negatively impact us. 

Critical Accounting Estimates 

Our consolidated financial statements and accompanying notes are prepared in accordance with accounting principles generally accepted in the 
United States (U.S. GAAP). Preparing our consolidated financial statements requires management to make estimates and assumptions that affect 
the  reported  amounts  of  assets,  liabilities  and  expenses. A  summary  of  our  significant  accounting  policies  can  be  found  in  Note  1  to  the 
consolidated financial statements in this report. 

Management believes that the nature of our business is such that there are few complex challenges in accounting for operations. While judgments 
and estimates are a necessary component of any system of accounting, the use of estimates is limited primarily to the following areas: 

• 
• 
• 
• 

accrual of loss contingencies; 

accrual of various tax liabilities and contingencies;  

accounts receivable valuation; and 

accrual of insurance liabilities for the portion of the related exposure that we have self-insured. 

These  estimates,  other  than  the  accrual  of  loss  contingencies  and  tax  liabilities  and  contingencies,  are  not  highly  uncertain  and  have  not 
historically been subject to significant change. Management believes that the methods utilized in all of these areas are non-aggressive in approach 
and consistent in application. Management believes that there are limited, if any, alternative accounting principles or methods which could be 
applied  to  these  transactions. While  the  use  of  estimates  means  that  actual  future  results  may  be  different  from  those  contemplated  by  the 
estimates, management believes that alternative principles and methods used for making such estimates would not produce materially different 
results than those reported. 

The outcome of loss contingencies, including legal proceedings and claims  and government investigations,  brought against us are subject to 
significant uncertainty. An estimated loss from a contingency, such as a legal proceeding, claim or government investigation, is recorded by a 
charge to income if it is probable that an asset has been impaired or a liability has been incurred and the amount of the loss can be reasonably 
estimated.  Disclosure  of  a  loss  contingency  is  made  if  there  is  at  least  a  reasonable  possibility  that  a  significant  loss  has  been  incurred.  In 
determining whether a loss should be recorded, management evaluates several factors, including advice from outside legal counsel, in order to 
estimate the likelihood of an unfavorable outcome and to make a reasonable estimate of the amount of loss or range of reasonably possible loss. 
Changes in these factors could have a material impact on our financial position, results of operations and operating cash flows for any particular 
quarter or year. 

Accounting  for  income  taxes  involves  significant  estimates  and  judgments.  We  are  subject  to  taxation  in  various  states  and  in  many  foreign 
jurisdictions including the People’s Republic of China, including Hong Kong, Taiwan, Vietnam, India, Mexico, Canada, Netherlands and the United 
Kingdom. Management  believes  that  our  tax  positions,  including  intercompany  transfer  pricing  policies,  are  reasonable  and  that  they  are 
consistently applied. We are under, or may be subject to, audit or examination and assessments by the relevant authorities in respect of these 
particular jurisdictions primarily for 2009 and thereafter. Sometimes audits and examinations result in proposed assessments where the ultimate 
resolution could result in significant additional tax, penalties and interest payments being required. We establish liabilities when, despite our belief 
that the tax return positions are appropriate and consistent with tax law, we conclude that we may not be successful in realizing the tax position. 

26. 

 
In  evaluating  a  tax  position,  we  determine  whether  it  is  more  likely  than  not  that  the  position  will  be  sustained  upon  examination,  including 
resolution of any related appeals or litigation processes, based on the technical merits of the position and in consultation with qualified tax advisors.  

The  total  amount  of  our  tax  contingencies  may  increase  in 2021.  In  addition,  changes  in  state,  federal,  and  foreign  tax  laws  and  changes  in 
interpretations of these laws may increase our existing tax contingencies. The timing of the resolution of income tax examinations can be highly 
uncertain, and the amounts ultimately paid, if any, upon resolution of the issues raised by the taxing authorities may differ significantly from the 
amounts  recorded.  It  is  reasonably  possible  that  within  the  next  12  months  we  may  undergo  further  audits  and  examinations  by  various  tax 
authorities and it is also possible that we may reach resolution related to income tax examinations in one or more jurisdictions. These assessments 
or settlements could result in changes to our contingencies related to positions on tax filings in future years and may increase the amount of tax 
expense  we  recognize  as  well  as  the  potential  for  penalties  and  interest  being  incurred.  Our  estimate  of  any  ultimate  tax  liability  contains 
assumptions based on our experience, judgments about potential actions by taxing jurisdictions as well as judgments about the likely outcome of 
issues that have been raised by the taxing jurisdiction. Though we believe the estimates and assumptions used to support the evaluation of our 
tax positions are reasonable, the actual amount of any change could vary significantly depending on the ultimate timing and nature of its resolution. 

As  discussed  in  Note  1.G  to  the  consolidated  financial  statements,  earnings  of  our  foreign  subsidiaries  are  not  considered  to  be  indefinitely 
reinvested outside of the United States. See Note 7 to the consolidated financial statements for impacts associated with U.S. tax reform under 
the Tax Cuts and Jobs Act (2017 Tax Act). The 2017 Tax Act, which is also commonly referred to as “U.S. tax reform,” significantly changed U.S. 
corporate income tax laws by, among other things, reducing the U.S. corporate income tax rate to 21% starting in 2018 and creating a territorial 
tax system with a one-time mandatory tax on previously undistributed foreign earnings of non-U.S. subsidiaries.  

Our effective tax rate will largely depend on the mix of pretax earnings that we generate in the U.S. as compared to the rest of the world and the 
impact of any discrete items for events occurring in the period or future changes in tax regulations and related interpretations. 

27. 

 
Results of Operations 

This section of this Form 10-K generally discusses 2020 and 2019 items and year-to-year comparisons between 2020 and 2019. Discussions 
of 2018 items and  year-to-year comparisons  between 2019 and 2018 that  are not included in this  Form 10-K can  be found in  “Management’s 
Discussion and Analysis of Financial Condition and Results of Operations” in Part II, Item 7 of the Company’s Annual Report on Form 10-K for 
the fiscal year ended December 31, 2019. 

The following table shows the revenues, the directly related cost of transportation and other expenses for our principal services and our overhead 
expenses  for  2020,  2019  and  2018.  The  table,  chart  and  the  accompanying  discussion  and  analysis  should  be  read  in  conjunction  with  the 
consolidated financial statements and related notes thereto in this report. 

Percentage 
change 
2020 vs. 
2019 

63% 
72% 

6% 
9% 

(2)% 
(2)% 

8% 
—% 
6% 
23% 
(45)% 
20% 
27% 
18% 
28% 
18% 

In thousands 
Airfreight services: 
Revenues 
Expenses 

Ocean freight and ocean services: 

Revenues 
Expenses 

Customs brokerage and other services: 

Revenues 
Expenses 
Overhead expenses: 

Salaries and related costs 
Other 

Total overhead expenses 

Operating income 
Other income, net 
Earnings before income taxes 
Income tax expense 

Net earnings 

Less net earnings attributable to the noncontrolling interest       
   $ 

Net earnings attributable to shareholders 

2020 

2019 

2018 

   $ 

4,784,402      $ 
3,679,185        

2,929,882      $ 
2,143,999        

3,271,932     
2,410,793     

2,353,247        
1,762,754        

2,217,554        
1,613,646        

2,251,754     
1,664,168     

2,978,832        
1,746,851        

3,027,990        
1,781,313        

2,614,679     
1,443,031     

1,538,104        
449,150        
1,987,254        
940,437        
16,127        
956,564        
258,350        
698,214        
2,074        
696,140      $ 

1,422,315        
447,461        
1,869,776        
766,692        
29,102        
795,794        
203,778        
592,016        
1,621        
590,395      $ 

1,393,259     
430,551     
1,823,810     
796,563     
21,766     
818,329     
198,539     
619,790     
1,591     
618,199     

28. 

 
 
  
     
  
       
  
       
  
    
  
    
    
    
     
         
         
      
  
     
     
         
         
      
  
     
     
     
         
         
      
  
     
     
     
         
         
      
  
     
     
     
     
     
     
     
     
$10,116

$4,784

Revenues by Service

$8,176

$2,930

$2,353

$2,218

$2,979

$3,028

)
s
n
o

i
l
l
i

M

(

$

$12,000

$10,000

$8,000

$6,000

$4,000

$2,000

$0

$8,139

$3,272

$2,252

$2,615

2020
Revenues

2019
Revenues

2018
Revenues

Customs

Ocean

Air

2020 compared with 2019 

Airfreight services: 

In the second quarter and continuing through the remainder of 2020, airfreight services experienced unprecedented events in response to the 
global  pandemic.  As  a  result  of  travel  restrictions  and  lower  passenger  demand,  airlines  significantly  reduced  flight  schedules  which  limited 
available  belly  space  for  cargo  at a  time  where  global  demand  for  time-sensitive  delivery  of  essential  PPE,  medical  supplies  and  technology 
equipment remained high. Demand grew in the fourth quarter and a concentration of flights to key gateway hubs caused congestion at airports 
that  put  further  constraints  on  available  capacity.  These  conditions  have caused  extreme  imbalances  between  carrier  capacity  and  demand, 
principally on exports out of North Asia. In order to execute and meet the transportation needs of our customers we heavily utilized charter flights 
and purchased capacity in advance and on the spot market, which resulted in historically high average buy and sell rates. 

Airfreight services revenues increased 63% in 2020, as compared with 2019, primarily due to a 78% increase in average sell rates partially offset 
by a 3% decrease in tonnage. Sell rates increased to unprecedented levels in all regions with the largest impacts in North Asia and South Asia. 
Tonnage through most of the year was affected by the decline in international trade as a result of the pandemic. Tonnage declined in all regions 
except North Asia. North Asia airfreight services revenue represented 24% and 14% of the total Company consolidated revenues for 2020 and 
2019, respectively. 

Airfreight services expenses increased 72% in 2020, as compared with 2019, primarily due to an 81% increase in average buy rates partially 
offset by a 3% decrease in tonnage. Buy rates increased in all regions with the largest impacts in North Asia and South Asia. 

During the fourth quarter of 2020, we experienced record high tonnage and continued high average sell rates and buy rates. When compared to 
the third quarter of 2020, demand for airfreight grew while capacity shortages persisted in particular on exports from North Asia. Airfreight services 
revenues and expenses increased 41% and 47%, respectively, from the third quarter of 2020 to the fourth quarter of 2020, principally due to 20% 
and  24% increase in average sell  rates and buy rates and  a 20% increase in tonnage. Compared  the fourth quarter 2019,  airfreight services 

29. 

 
 
 
 
 
revenues and expenses increased 104% and 116%, respectively, principally due to 99% and 104% increase in average sell rates and buy rates 
and  a  10%  increase  in  tonnage.  Airfreight  services  revenues  and  expenses  represented  49%  and  52%  of  our  total  revenues  and  expenses, 
respectively, in the fourth quarter of 2020. 

The annual decrease in airfreight tonnage was primarily due to the global pandemic. As a result of the pandemic, governments around the world 
implemented travel restrictions and suspended non-essential services. This caused supply chain disruptions for our domestic and international 
customers, which correspondingly decreased our airfreight volumes. In 2020, South Asia, North America and Europe had decreases in tonnage 
of 22%, 5% and 8%, respectively, when compared to 2019. North Asia had an increase in tonnage of 13% in 2020, as compared with 2019. 

These conditions create a high degree of volatility in volumes, buy rates and sell rates and are expected to continue into 2021 as international 
passenger flights are not expected to return to pre-pandemic levels and additional capacity from freighters is limited. The historically high buy and 
sell rates have significantly contributed to the growth in our expenses and revenues and financial results in 2020. These unprecedented operating 
conditions are  not  expected to be sustained long-term. We are unable to predict how these uncertainties and  any future  disruptions,  such as 
continued urgent distribution of COVID-19 vaccines, will affect our future operations or financial results. 

Ocean freight and ocean services:  

Ocean  freight  consolidation,  direct  ocean  forwarding  and  order  management  are  the  three  basic  services  that  constitute  and  are  collectively 
referred to as ocean freight and ocean services. Ocean freight and ocean services revenues and expenses increased 6% and 9%, respectively, 
in  2020,  as  compared  with  2019.  The  largest  component  of  our  ocean  freight  and  ocean  services  revenue  was  derived  from  ocean  freight 
consolidation, which represented 66% and 65% of ocean freight and ocean services revenue in 2020 and 2019, respectively. 

Ocean freight consolidation revenues and expenses increased 8% and 10%, respectively in 2020, as compared with 2019 primarily due to a 13% 
increase in sell rates and a 15% increase in buy rates, partially offset by a 3% decrease in containers shipped. Ocean freight volumes and pricing 
were impacted by the effect of the pandemic in 2020. Starting in the first quarter of 2020 there was a sharp decrease in international trade and 
low demand, primarily from disruptions in manufacturing and store closures. During that period ocean carriers managed their capacity to market 
demand resulting in increases in buy rates. Demand increased in the second half of the year and soared in the fourth quarter of 2020 due to 
backlogs in  supply chains  and low inventory levels, creating  a severe imbalance  between  demand  and capacity in  particular  on exports from 
North  Asia  and  South  Asia.  The  deficiency  in  available  capacity  was  further  exacerbated  by  congestion  at  ports  due  to  labor  and  equipment 
shortages, which disrupted sailing schedules, and resulted in higher average buy rates. Sell rates and volumes increased in the fourth quarter of 
2020 as we were able to timely adjust to market conditions and leverage our capacity agreements with ocean carriers. 

Direct ocean freight forwarding revenues and expenses increased 6% and 11% in 2020, as compared with 2019, primarily due to higher volumes, 
changes in customer mix and higher costs as a result of congestion at the ports, primarily in North America. Order management revenues and 
expenses decreased 2% and 1% in 2020, as compared with 2019, primarily due to lower volumes mostly from the retail industry. 

North Asia ocean freight and ocean services revenues and directly related expenses increased 7% and 9% in 2020, as compared with 2019, 
primarily due to higher average buy and sell rates, partially offset by a 1% decline in container volumes. South Asia ocean freight and ocean 
services revenues and directly related expenses increased 20% and 22% in 2020, as compared with 2019, primarily due to higher average sell 
and buy rates and a 6% increase in containers shipped. In 2020, the largest decline in container volume was in exports from North America.  

Most ocean carriers experienced significant increase in market demand in the latter part of the year and we expect this demand to continue into 
2021. Until port congestion and equipment shortages subside, we believe there will be continued pressure on buy  rates. We also expect that 
pricing volatility will continue as customers solicit bids, react to governmental trade policies, and adjust to the continued disruptions of the global 
economy from the pandemic, while carriers continue to adapt to changes in capacity and market demand and merge or create alliances with other 
carriers.  Carriers  also  face  new  regulatory  requirements  that  became  effective  in  2020  to  reduce  the  use  of  sulfur  in  marine  fuel,  which  are 
increasing their operating and capital costs, which could result in higher costs for us. These conditions could result in lower operating income. 

Customs brokerage and other services: 

Customs brokerage and other services revenues and expenses each decreased 2% in 2020, as compared with 2019, primarily due to decreases 
in shipments from existing customers in the first three quarters of the year. Slowdowns due to the pandemic related closures affected volumes, 
particularly in aerospace, automotive, oil and energy and certain portions of the retail sectors and the onboarding of new customers was negatively 
impacted.  Customers  continue  to  value  our brokerage  services  due  to  changing  tariffs  and  increasing  complexity  in  the  declaration  process. 
Customers seek knowledgeable customs brokers with sophisticated computerized capabilities critical to an overall logistics management program 
that are necessary to rapidly respond to changes in the regulatory and security environment. 

30. 

 
 
 
 
 
 
North America revenues and directly related expenses decreased 3% and 4%, respectively in 2020, as compared with 2019, primarily as a result 
of lower volumes in customs brokerage. 

Overhead expenses: 

Salaries and related costs increased 8% in 2020, as compared with 2019, principally due to increases in commissions and bonuses earned from 
higher revenues and operating income. 

Historically, the relatively consistent relationship between salaries and operating income has been the result of a compensation philosophy that 
has been maintained since the inception of our company: offer a modest base salary and the opportunity to share in a fixed and determinable 
percentage of the operating profit of the business unit controlled by each key employee. Using this compensation model, changes in individual 
incentive compensation occur in proportion to changes in our operating income, creating an alignment between branch and corporate performance 
and shareholder interests.  

Our management compensation programs have always been incentive-based and performance driven. Bonuses to field management in 2020 
were up 26% when compared to the same period in 2019. Bonuses under the executive incentive compensation plan were up 17%, primarily due 
an  increase  in  operating  income  offset  by  a  reduction  made  to  senior  executive  management  bonus  allocations,  as  well  as  unused  bonus 
allocations available for future investments in the development of key personnel.  

Because our management incentive compensation programs are also cumulative, generally no management bonuses can be paid unless the 
relevant business unit is, from inception, cumulatively profitable. Any operating losses must be offset in their entirety by operating profits before 
management is eligible for a bonus. Executive management, in limited circumstances, makes exceptions at the branch operating unit level. Since 
the most significant portion of management compensation comes from the incentive bonus programs, we believe that this cumulative feature is 
a disincentive to excessive risk taking by our managers. The outcome of any higher risk transactions, such as overriding established credit limits, 
would be known in a relatively short time frame. Management believes that when the potential and certain impact on the bonus is fully considered 
in  light  of  the  short  operating  cycle  of  our  services,  the  potential  for  short-term  gains  that  could  be  generated  by  engaging  in  risky  business 
practices is sufficiently mitigated to discourage excessive and inappropriate risk taking. Management believes that both the stability and the long-
term growth in operating income and net earnings are a result of the incentives inherent in our compensation programs. 

Other  overhead expenses  remained  constant  in  2020,  as  compared  with  2019. There  was  a  significant  decrease  in  travel  and  entertainment 
expense due to travel restrictions, that was offset primarily by increases in bad debt, claims and contingencies, indirect taxes and depreciation 
expense. We will continue to make important investments in people, processes and technology, as well as to invest in our strategic efforts to 
explore new areas for profitable growth. 

Income tax expense: 

Our  consolidated  effective income tax  rate  was 27.0% in 2020, as compared to 25.6% in  2019. The effect of higher average tax rates  of  our 
international subsidiaries, when compared to U.S. federal and state tax rates, were partially offset by U.S. foreign tax credits and U.S. income tax 
deductions for  Foreign-derived intangible income (FDII).  In  2020  when compared to  2019, the earnings  of  our international subsidiaries  were 
proportionally higher than that of our U.S. subsidiaries. In  2020 and 2019, we benefited from U.S. Federal tax credits totaling $16.7 million and 
$15.7 million, respectively principally because of withholding taxes related to our foreign operations, as well as U.S. income tax deductions for 
FDII of $10 million and $9 million, respectively. In 2020, when compared to 2019, we benefited from increased tax deductions for share-based 
compensation, principally stock option exercises of our employees. These amounts were partially offset by the effect of higher foreign tax rates 
of our international subsidiaries,  when  compared to the U.S. Federal income  tax rate of 21%, as  well  as  certain expenses that  are no longer 
deductible under the 2017 Tax Act, including certain executive compensation in excess of amounts allowed. In 2019, we benefited from state 
income tax refunds totaling approximately $4 million. 

Some elements of the recorded impacts of the 2017 Tax Act could be impacted by further legislative action as well as additional interpretations 
and guidance issued by the IRS or Treasury. See Note 7 to the consolidated financial statements for additional information. 

The tax benefit associated with non-qualified stock option and restricted stock unit grants is recorded when the related compensation expense is 
recorded (excess tax benefits are recorded upon the exercise of non-qualified stock options and vesting of RSUs and PSUs) while the tax benefit 
received for incentive stock options and employee stock purchase plans shares cannot be anticipated and are therefore recognized if and when 
a disqualifying disposition occurs. Our effective tax rate is subject to variation and the effective tax rate may be more or less volatile based on the 
amounts of pre-tax income or loss. For example, the impact of discrete items and non-deductible expenses on the effective rate is greater when 
pre-tax income is lower. Total consolidated foreign income tax expense is composed of the income tax expense of our non-U.S. subsidiaries as 
well  as  income  based  withholding  taxes  paid  by  our  non-U.S.  subsidiaries  on  behalf  of  its  parent  for  intercompany  payments,  including  the 
remittance of dividends. 

31. 

 
 
Currency and Other Risk Factors 

The nature of our worldwide operations necessitates dealing with a multitude of currencies other than the U.S. dollar. This results in our being 
exposed to the inherent risks of volatile international currency markets and governmental interference. Some of the countries where we maintain 
offices and/or agency relationships have strict currency control regulations, which influence our ability to hedge foreign currency exposure. We 
try to compensate for these exposures by accelerating international currency settlements among our offices and agents. We may enter into foreign 
currency hedging transactions where there are regulatory or commercial limitations on our ability to move money freely around the world or the 
short-term financial outlook in any country is such that hedging is the most time-sensitive way to mitigate short-term exchange losses. Any such 
hedging activity during 2020, 2019 and 2018 was insignificant. We had no foreign currency derivatives outstanding at December 31, 2020 and 
2019. Net foreign currency losses were approximately $25 million, $9 million and $2 million in 2020, 2019 and 2018, respectively. 

International air and ocean freight forwarding and customs brokerage are intensely competitive and are expected to remain so for the foreseeable 
future. There are a large number of entities competing in the international logistics industry, including new technology-based competitors entering 
the industry, many of which have significantly more resources than us; however, our primary competition is confined to a relatively small number 
of companies within this group. Expeditors must compete against both the niche players and larger entities. The industry continues to experience 
consolidations into larger firms striving for stronger and more complete multinational and multi-service networks. However, regional  and local 
brokers and forwarders remain a competitive force. 

The  primary  competitive  factors  in  the  international  logistics  industry  continue  to  be  price  and  quality  of  service,  including  reliability, 
responsiveness,  expertise,  convenience,  and  scope  of  operations.  We  emphasize  quality  customer  service  and  believe  that  our  prices  are 
competitive  with  those  of  others  in  the  industry.  Customers  regularly  solicit  bids  from  competitors  in  order  to  improve  service,  pricing  and 
contractual terms such as seeking longer payment terms, higher or unlimited liability limits and performance penalties. Increased competition and 
competitors' acceptance of expanded contractual terms could result in reduced revenues, reduced margins, higher operating costs, higher claims 
or loss of market share, any of which would damage our results of operations and financial condition. 

Larger customers utilize more sophisticated and efficient procedures for the management of their logistics supply chains by embracing strategies 
such  as  just-in-time  inventory  management.  We  believe  that  this  trend  has  resulted  in  customers  using  fewer  service  providers  with  greater 
technological capacity and more consistent global coverage. Accordingly, sophisticated computerized customer service capabilities and a stable 
worldwide  network  have  become  significant  factors  in  attracting  and  retaining  customers.  Developing  and  maintaining  these  systems  and  a 
worldwide network has added a considerable indirect cost to the services provided to customers. Smaller and middle-tier competitors, in general, 
do not have the resources available to develop customized systems and a worldwide network. 

Liquidity and Capital Resources 

Our  principal  source  of  liquidity  is  cash  and  cash  equivalents  and  cash  generated  from  operating  activities. Net  cash  provided  by  operating 
activities for the year ended December 31, 2020 was $655 million, as compared with $772 million for 2019. This $117 million decrease is primarily 
due to changes in working capital, principally from excess customer billings over collections when compared to the same period in 2019 as a 
result of growth in activity and high sell rates in the fourth quarter of 2020, offset by increased earnings. At December 31, 2020, working capital 
was  $2,071  million,  including  cash  and  cash  equivalents  of  $1,528  million.  We  had  no  long-term  debt  at  December 31,  2020.  Management 
believes that our current cash position and operating cash flows will be sufficient to meet our capital and liquidity requirements for at least the 
next 12 months and thereafter for the foreseeable future, including meeting any contingent liabilities related to standby letters of credit and other 
obligations. 

As a customs broker, we make significant cash advances for a select group of our credit-worthy customers. These cash advances are for customer 
obligations such as  the payment of  duties and  taxes to customs  authorities in various countries throughout the  world. Increases in duty rates 
could result in increases in the amounts we advance on behalf of our customers. Cash advances are a “pass through” and are not recorded as a 
component of revenue and expense. The billings of such advances to customers are accounted for as a direct increase in accounts receivable 
from the customer and a corresponding increase in accounts payable to governmental customs authorities. As a result of these “pass through” 
billings, the conventional Days Sales Outstanding or DSO calculation does not directly measure collection efficiency. For customers that meet 
certain criteria, we have agreed to extend payment terms beyond our customary terms. Our accounts receivable and consequently our customer 
credit exposure has also increased as a result of historically high freight rates. Management believes that it has established effective credit control 
procedures, and historically has experienced relatively insignificant collection problems. 

Our business historically has been subject to seasonal fluctuations and this is expected to continue in the future. Cash flows fluctuate as a result 
of  this  seasonality. Historically,  the  first  quarter  shows  an  excess  of  customer  collections  over  customer  billings. This  results  in  positive  cash 
flow. The increased activity associated with periods of higher demand (typically commencing late second or early third quarter and continuing 
well  into  the  fourth  quarter)  causes  an  excess  of  customer  billings  over  customer  collections. This  cyclical  growth  in  customer  receivables 
consumes available cash. 

32. 

 
Cash  used  in  investing  activities  for  the  year  ended  December 31,  2020  was  $46  million,  which  is  consistent  with  2019. We  had  capital 
expenditures of $48 million in 2020 and $47 million 2019. Capital expenditures in 2020 related primarily to our purchase of a less-than-truckload 
digital  online  shipping  platform,  continuing  investments  in  building  and  leasehold  improvements  and  technology  and  facilities  equipment. 
Occasionally, we elect to purchase buildings to house staff and to facilitate the staging of customers’ freight. Total anticipated capital expenditures 
in 2021 are currently estimated to be $45 million. This includes routine capital expenditures and investments in technology. 

Cash used in financing activities for the year ended December 31, 2020 was $332 million as compared with $418 million in 2019. We used the 
proceeds from stock option exercises, employee stock purchases and available cash to repurchase our common stock on the open market to 
reduce issued and outstanding shares. During 2020 and 2019, we used cash to repurchase 4.6 million and 5.3 million shares of common stock, 
respectively,  to  reduce  the  number  of  total  outstanding  shares.  During  2020  and  2019,  we  paid  dividends  of  $1.04  and  $1.00  per  share, 
respectively. 

We have a Discretionary Stock Repurchase Plan under which management is allowed to repurchase shares to reduce the issued and outstanding 
stock to 160 million shares of common stock. During 2020 we repurchased 4.6 million shares at an average price of $72.26 per share. We had a 
Non-Discretionary Stock Repurchase Plan to repurchase shares from the proceeds of stock option exercises. As of March 31, 2019, all shares 
authorized under this plan have been repurchased. See Note 5 to the consolidated financial statements for cumulative repurchases under both 
repurchase plans. 

We follow established  guidelines relating  to credit quality,  diversification  and  maturities  of our investments  to preserve  principal and maintain 
liquidity. Historically, our investment portfolio has not been adversely impacted by disruptions occurring in the credit markets. However, there can 
be no assurance that our investment portfolio will not be adversely affected in the future. 

We cannot predict what impact ongoing uncertainties in the global economy, and political uncertainty nor the COVID-19 pandemic may continue 
to have on our operating results, freight volumes, pricing, amounts advanced on behalf of our customers, changes in consumer demand, carrier 
stability and capacity, customers’ abilities to pay or on changes in competitors' behavior. 

At December 31, 2020, we were contingently liable for $72 million from standby letters of credit and guarantees. The standby letters of credit and 
guarantees  relate  to  obligations  of  our  foreign  subsidiaries  for  credit  extended  in  the  ordinary  course  of  business  by  direct  carriers,  primarily 
airlines, and for  duty  and tax  deferrals available from governmental  entities responsible for customs and value-added-tax (VAT) taxation. The 
total underlying amounts due and payable for transportation and governmental excises are properly recorded as obligations in the accounting 
records of the respective foreign subsidiaries, and there would be no need to record additional expense in the unlikely event the parent company 
is required to perform. 

In thousands 
Standby letters of credit and guarantees 

Amount of commitment expiration per period 

Total 
amounts 
committed      
71,937        

   $ 

Less than 
1 year 

1 - 3 
years 

3 - 5 
years 

After 
5 years 

64,442        

2,656         

523        

4,316   

At December 31, 2020, our contractual obligations are as follows: 

In thousands 
Contractual Obligations: 
Operating leases, including imputed interest 
Unconditional purchase obligations 
Technology, equipment and construction purchase obligations 
Total contractual cash obligations 

Total 

Less than 
1 year 

1 - 3 
years 

3 - 5 
years 

After 
5 years 

Payments due by period 

   $ 
   $ 
   $ 
   $ 

506,454        
82,969        
35,702        
625,125        

89,317        
82,969        
24,099        
196,385        

153,574         
—         
11,468         
165,042         

105,987         
—         
38         
106,025         

157,576   
—   
97   
157,673   

We typically  enter into short-term unconditional purchase obligations  with asset-based  providers  reserving space  on a guaranteed basis. The 
pricing  of these  obligations varies  to  some degree  with market conditions. We only  enter into agreements that management  believes  we can 
fulfill. In  the  regular  course  of  business,  we  also  enter  into  agreements  with  service  providers  to  maintain  or  operate  equipment,  facilities  or 
software that can be longer than one year. We also regularly have contractual obligations for specific projects related to improvements of our 
owned or leased facilities and information technology infrastructure. 

33. 

 
 
  
     
  
    
  
  
    
     
    
  
 
 
  
     
  
    
  
  
    
    
     
     
  
     
         
         
          
          
    
 
Our  foreign  subsidiaries  regularly  remit  dividends  to  the  U.S.  parent  company  after  evaluating  their  working  capital  requirements  and  funds 
necessary to finance local capital expenditures. In some cases, our ability to repatriate funds from foreign operations may be subject to foreign 
exchange controls. At December 31, 2020, cash and cash equivalent balances of $620 million were held by our non-United States subsidiaries, 
of which $27 million was held in banks in the United States. Earnings of our foreign subsidiaries are not considered to be indefinitely reinvested 
outside of the United States. 

Impact of Inflation 

To date, our business has not been adversely affected by inflation. However significant direct carrier rate increases occurred in 2020, as a result 
of the disruptions caused by the pandemic, and are expected to continue in the short to medium term. Due to the high degree of competition in 
the market place, these rate increases can lead to an erosion in our margins. As we are not required to purchase or maintain extensive property 
and equipment  and  have  not  otherwise incurred substantial interest  rate-sensitive indebtedness,  we currently  have limited direct  exposure to 
increased costs resulting from increases in interest rates. 

Off-Balance Sheet Arrangements 

As of December 31, 2020, we did not have any material off-balance-sheet arrangements, as defined in Item 303(a)(4)(ii) of SEC Regulation S-K. 

ITEM 7A — QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK 

We are exposed to market risks in the ordinary course of our business. These risks are primarily related to foreign exchange risk and changes in 
short-term interest rates. The potential impact of our exposure to these risks is presented below: 

Foreign Exchange Risk 

We conduct business in many different countries and currencies. Our business often results in billings issued in a country and currency that differs 
from  that  where  the  expenses  related  to  the  service  are  incurred. In  the  ordinary  course  of  business,  we  create  numerous  intercompany 
transactions and may have receivables, payables and currencies that are not denominated in the local functional currency. This brings foreign 
exchange risk to our earnings. The principal foreign exchange risks to which Expeditors is exposed include Chinese Yuan, Euro, Mexican Peso, 
Canadian Dollar and British Pound. 

Foreign exchange rate sensitivity analysis can be quantified by estimating the impact on our earnings as a result of hypothetical changes in the 
value of the U.S. dollar, our functional currency, relative to the other currencies in which we transact business. All other things being equal, an 
average 10% weakening of the U.S. dollar, throughout the year ended December 31, 2020, would have had the effect of raising operating income 
by approximately $69 million. An average 10% strengthening of the U.S. dollar, for the same period, would have the effect of reducing operating 
income by approximately $56 million. This analysis does not take into account changes in shipping patterns based upon this hypothetical currency 
fluctuation. For example, a weakening in the U.S. dollar would be expected to increase exports from the United States and decrease imports into 
the  United  States  over  some  relevant  period  of  time,  but  the  exact  effect  of  this  change  cannot  be  quantified  without  making  speculative 
assumptions. 

We currently do not use derivative financial instruments to manage foreign currency risk and only enter into foreign currency hedging transactions 
in limited locations where regulatory or commercial limitations restrict our ability to move money freely. Any such hedging activity throughout the 
year ended December 31, 2020, was insignificant. Net foreign currency losses were approximately $25 million, $9 million and $2 million in 2020, 
2019 and 2018, respectively. We had no foreign currency derivatives outstanding at December 31, 2020 and 2019. We instead follow a policy of 
accelerating international currency settlements to manage foreign exchange risk relative to intercompany billings. As of December 31, 2020, we 
had $117 million of net unsettled intercompany transactions. The majority of intercompany billings are resolved within 30 days. 

Interest Rate Risk 

At December 31, 2020, we had cash and cash equivalents of $1,528 million, of which $926 million was invested at various short-term market 
interest rates. We had no long-term debt at December 31, 2020. A hypothetical change in the interest rate of 10 basis points at December 31, 
2020 would not have a significant impact on our earnings. 

In management’s opinion, there has been no material change in our interest rate risk exposure between 2020 and 2019. 

34. 

 
ITEM 8 — FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA 

The following documents are filed on the pages listed below, as part of Part II, Item 8 of this report. 

Document 

1     Financial Statements and Reports of Independent Registered Public Accounting Firm: 

  Reports of Independent Registered Public Accounting Firm 

  Consolidated Financial Statements: 

  Balance Sheets as of December 31, 2020 and 2019 

  Statements of Earnings for the Years Ended December 31, 2020, 2019 and 2018 

  Statements of Comprehensive Income for the Years Ended December 31, 2020, 2019 and 2018 

  Statements of Equity for the Years Ended December 31, 2020, 2019 and 2018 

  Statements of Cash Flows for the Years Ended December 31, 2020, 2019 and 2018 

Page 

F-1 through F-3 

F-4 

F-5 

F-6 

F-7 

F-8 

  Notes to Consolidated Financial Statements 

F-9 through F-23 

ITEM 9 — CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE 

None. 

ITEM 9A — CONTROLS AND PROCEDURES 

Evaluation of Disclosure Controls and Procedures 

We carried out an evaluation, under the supervision and with the participation of our management, including the Chief Executive Officer and Chief 
Financial Officer, of the effectiveness of the design and operation of our disclosure controls and procedures (as defined in the Exchange Act Rule 
13a-15(e)) as of the end of the period covered by this report. Based upon that evaluation, the Chief Executive Officer and Chief Financial Officer 
concluded that our disclosure controls and procedures were effective as of the end of the period covered by this report at the reasonable assurance 
level. 

Changes in Internal Controls 

There  were no changes in  our internal control  over financial reporting  that occurred  during the most  recent fiscal quarter that  have materially 
affected, or are reasonably likely to materially affect, our internal control over financial reporting. 

We  are  developing  a  new  accounting  system,  which  is  being  implemented  on  a  worldwide  basis  over  the  next  several  years.  This  system  is 
expected  to  improve  the  efficiency  of  certain  financial  and  transactional  processes  and  reporting.  This  transition  affects  the  processes  that 
constitute our internal control over financial reporting and requires testing for operating effectiveness. 

Our management has confidence in our internal controls and procedures. Nevertheless, our management, including Expeditors’ Chief Executive 
Officer and Chief Financial Officer, does not expect that our disclosure controls and procedures or our internal controls will prevent all errors or 
intentional fraud. An internal control system, no matter how well-conceived and operated, can provide only reasonable, not absolute, assurance 
that the objectives of such internal controls are met. Further, the design of an internal control system must reflect the fact that there are resource 
constraints,  and  the  benefits  of  controls  must  be  considered  relative  to  their  costs.  Because  of  the  inherent  limitations  in  all  internal  control 
systems, no evaluation of controls can provide absolute assurance that all of our control issues and instances of fraud, if any, have been detected. 

35. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Management Report on Internal Control Over Financial Reporting 

Management is responsible for establishing and maintaining adequate internal control over financial reporting as required by the Sarbanes-Oxley 
Act  of  2002  and  as  defined  in  Exchange  Act  Rule 13a-15(f). Our  system  of  internal  control  over  financial  reporting  is  designed  to  provide 
reasonable assurance to our management and Board of Directors regarding the reliability of our financial reporting and the preparation of financial 
statements  for  external  purposes  in  accordance  with  U.S.  generally  accepted  accounting  principles. Internal  control  over  financial  reporting 
includes those policies  and procedures that  (i) pertain to the maintenance of records that in  reasonable detail accurately and fairly  reflect the 
transactions and dispositions of the assets; (ii) provide reasonable assurance that transactions are recorded as necessary to permit preparation 
of financial statements in accordance with U.S. generally accepted accounting principles, and that receipts and expenditures are being made only 
in accordance  with authorizations  of management and  our Board of  Directors; and (iii) provide  reasonable assurance regarding  prevention or 
timely  detection  of  unauthorized  acquisition,  use  or  disposition  of  the  Company’s  assets  that  could  have  a  material  effect  on  the  financial 
statements. 

A system of internal control can provide only reasonable, not absolute, assurance that the objectives of the control system are met. Management, 
including the Chief Executive Officer and Chief Financial Officer, conducted an assessment of the effectiveness of the Company's internal control 
over financial reporting, as of December 31, 2020, based on the framework in Internal Control — Integrated Framework (2013) issued by the 
Committee of Sponsoring Organizations of the Treadway Commission (COSO). Based on this assessment, management has concluded that, as 
of December 31, 2020, our internal control over financial reporting was effective. 

KPMG LLP, an independent registered public accounting firm, has issued an attestation report on our internal control over financial reporting as 
of December 31, 2020, which is included on page F-3. 

ITEM 9B — OTHER INFORMATION 

Not applicable. 

PART III 

ITEM 10 — DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE 

The information required by this item is set forth below or incorporated by reference to information under the caption “Proposal No. 1: Election of 
Directors”  and  to  the  information  under  the  caption  “Board  Operations"  in  Expeditors'  definitive  Proxy  Statement  for  its  annual  meeting  of 
shareholders to be held on May 4, 2021. See also Part I - Item 1 – Information about our Executive Officers. 

Audit Committee and Audit Committee Financial Expert 

Expeditors' Board has a separately-designated standing Audit Committee established in accordance with Section 3(a)(58)(A) of the Exchange 
Act. The members of the Audit Committee are Robert P. Carlile, James M. Dubois and Liane J. Pelletier. Expeditors' Board has determined that 
Robert P. Carlile, Chairman of the Audit Committee, is the audit committee financial expert as defined by Item 407(d)(5) of Regulation S-K under 
the Exchange Act and that each member of the Audit Committee is independent under the NASDAQ independence standards applicable to audit 
committee members. 

Code of Ethics and Governance Guidelines 

Expeditors has adopted a Code of Business Conduct that applies to all Expeditors employees including, of course, its principal executive officer 
and principal financial and accounting officer. The Code of Business Conduct is posted with the governance documents on Expeditors' website 
at https://investor.expeditors.com. Expeditors will post any amendments to the Code of Business Conduct at that location. In the unlikely event 
that the Board of Directors approves any sort of waiver to the Code of Business Conduct for Expeditors' executive officers or directors, information 
concerning such waiver will also be posted at that location. No such waivers have been granted. 

ITEM 11 — EXECUTIVE COMPENSATION 

The  information  required  by  this  item  is  incorporated  by  reference  to  information  under  the  captions  “Director  Compensation  Program”  and 
“Compensation Discussion and Analysis” in Expeditors' definitive Proxy Statement for its annual meeting of shareholders to be held on May 4, 
2021. 

36. 

 
 
ITEM 12 — SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED STOCKHOLDER MATTERS 

The information required by this item is incorporated by reference to information under the captions “Shareholder Engagement & Stock Ownership 
Information” in Expeditors' definitive Proxy Statement for its annual meeting of shareholders to be held on May 4, 2021. 

Securities Authorized for Issuance under Equity Compensation Plans 

The following table provides information as of December 31, 2020, regarding compensation plans under which equity securities of Expeditors are 
authorized for issuance. 

(a) 

(b) 

Number of 
Securities 
to be Issued 
Upon Exercise 
of Outstanding 
Options, 
Warrants 
and Rights (1) 

Weighted- 
Average 
Exercise Price of 
Outstanding 
Options, 
Warrants and 
Rights (2) 

(c) 
Number of 
Securities 
Available for 
Future Issuance 
Under Equity 
Compensation 
Plans (Excluding 
Securities 
Reflected in 
Column (a)) (3) 

4,746,798      $ 
—        
4,746,798      $ 

44.49        
—        
44.49        

5,508,711   
—   
5,508,711   

Plan Category 
Equity Compensation Plans Approved by Security Holders 
Equity Compensation Plans Not Approved by Security Holders 
Total 

(1)  Represents shares issuable upon exercise of outstanding stock options, vesting of outstanding restricted stock units under the Omnibus 

Incentive Plan and performance stock units that will vest if target levels are achieved. 

(2)  The weighted average exercise price does not take into account the shares issuable upon vesting of outstanding restricted stock units and 

performance stock units, which have no exercise price. 

(3) 

Includes 2,480,805 available for issuance  under the  employee stock purchase plans and 3,027,906  available for future  grants of equity 
awards under the Amended and Restated 2017 Omnibus Incentive Plan. 

ITEM 13 — CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE 

The  information  required  by  this  item  is  incorporated  by  reference  to  information  under  the  captions  “Certain  Relationships  and  Related 
Transactions” in Expeditors' definitive Proxy Statement for its annual meeting of shareholders to be held on May 4, 2021. 

ITEM 14 — PRINCIPAL ACCOUNTING FEES AND SERVICES 

The information required by this item is incorporated by reference to information under the caption “Relationship with Independent Registered 
Public Accounting Firm” in Expeditors' definitive Proxy Statement for its annual meeting of shareholders to be held on May 4, 2021. 

37. 

 
 
  
  
    
    
  
  
    
    
  
     
     
     
 
 
PART IV 

ITEM 15 — EXHIBITS, FINANCIAL STATEMENT SCHEDULES 

(a)  1.  FINANCIAL STATEMENTS 

  Reports of Independent Registered Public Accounting Firm 
  Consolidated Balance Sheets as of December 31, 2020 and 2019 
  Consolidated Statements of Earnings for the Years Ended December 31, 2020, 2019 and 2018 
  Consolidated Statements of Comprehensive Income for the Years Ended December 31, 2020, 2019 and 2018   
  Consolidated Statements of Equity for the Years Ended December 31, 2020, 2019 and 2018 
  Consolidated Statements of Cash Flows for the Years Ended December 31, 2020, 2019 and 2018 
  Notes to Consolidated Financial Statements 

2.  FINANCIAL STATEMENT SCHEDULES 

Schedules are omitted because of the absence of conditions under which they are required or because the 
required information is given in the consolidated financial statements or notes thereto. 

3.  EXECUTIVE COMPENSATION PLANS AND ARRANGEMENTS 

Page 

F-1 through F-3 

F-4 

F-5 

F-6 

F-7 

F-8 

F-9 through F-23 

The following list is a subset of the list of exhibits described below and contains all compensatory plans, contracts or arrangements in which any 
director or executive officer of Expeditors is a participant, unless the method of allocation of benefits thereunder is the same for management and 
non-management participants: 

(1)  Form of Employment Agreement executed by Jeffrey S. Musser, Expeditors' President and Chief Executive Officer. See Exhibit 10.23. 

(2)  Form of Employment Agreement executed by Expeditors' Chief Financial Officer. See Exhibit 10.25.  

(3)  General Form of Executive Employment Agreement. See Exhibit 10.27. 

(4)  Expeditors' 2008 Executive Incentive Compensation Plan. See Exhibit 10.35. 

(5)  Expeditors' 2002 Amended and Restated Employee Stock Purchase Plan. See Exhibit 10.42. 

(6)  Expeditors' 2010 Stock Option Plan. See Exhibit 10.55. 

(7)  Form of Stock Option Agreement used in connection with options granted under Expeditors’ 2010 Stock Option Plan. See Exhibit 10.56. 

(8)  Expeditors' 2011 Stock Option Plan. See Exhibit 10.57. 

(9)  Form of Stock Option Agreement used in connection with options granted under Expeditors' 2011 Stock Option Plan. See Exhibit 10.58. 

(10)  Expeditors' 2012 Stock Option Plan. See Exhibit 10.59. 

(11)  Form of Stock Option Agreement used in connection with options granted under Expeditors' 2012 Stock Option Plan. See Exhibit 10.60. 

(12)  Expeditors' 2013 Stock Option Plan. See Exhibit 10.61. 

(13)  Form of Stock Option Agreement used in connection with options granted under Expeditors' 2013 Stock Option Plan. See Exhibit 10.62. 

(14)  Expeditors' 2014 Stock Option Plan. See Exhibit 10.63. 

(15)  Form of Stock Option Agreement used in connection with options granted under Expeditors; 2014 Stock Option Plan. See Exhibit 10.64. 

(16)  Expeditors' 2015 Stock Option Plan. See Exhibit 10.65. 

(17)  Form of Stock Option Agreement used in connection with options granted under Expeditors' 2015 Stock Option Plan. See Exhibit 10.66. 

(18)  Expeditors' 2016 Stock Option Plan. See Exhibit 10.67. 

(19)  Form of Stock Option Agreement used in connection with options granted under Expeditors' 2016 Stock Option Plan. See Exhibit 10.68. 

(20)  Expeditors' Amended and Restated 2017 Omnibus Incentive Plan. See Exhibit 10.69 

(21)  Form  of  Executive  Restricted  Stock  Unit  Award  Agreement  used  in  connection  with  executive  restricted  stock  units  granted  under 

Expeditors' Amended and Restated 2017 Omnibus Incentive Stock Plan. See Exhibit 10.69 

(22)  Form of Performance Share Award Agreement used in connection with performance share units granted under Expeditors' Amended 

and Restated 2017 Omnibus Incentive Stock Plan. See Exhibit 10.69 

(23)  Form of Performance Share Award Agreement used in connection with performance share units granted under Expeditors' Amended 

and Restated 2017 Omnibus Incentive Stock Plan. See Exhibit 10.69 

38. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(b)  EXHIBITS 

Exhibit 
Number 

    3.1 

Exhibit 

 Expeditors' Restated Articles of Incorporation and the Articles of Amendment as amended. (Incorporated by reference to Exhibit 3.1 
to Form 10-K, filed on or about February 23, 2018.) 

    3.2 

 Expeditors' Amended and Restated Bylaws. (Incorporated by reference to Exhibit 3.2 to Form 8-K, filed on or about August 4, 2020.) 

    4.1 

 Description  of Registrant’s Securities. (Incorporated by  reference to the  Company’s  Form 10-K for the  year ended  December 31, 
2019, filed on or about February 21, 2020.) 

    10.23 

 Form of Employment Agreement executed by Jeffrey S. Musser, Expeditors' President and Chief Executive Officer dated December 
31, 2008. (Incorporated by reference to Exhibit 10.23 to Form 10-K, filed on or about February 26, 2015.) 

    10.25 

 Form of  Employment  Agreement  executed  by  Expeditors'  Chief  Financial  Officer  dated  December  31,  2008.  (Incorporated  by 
reference to Exhibit 10.25 to Form 10-K, filed on or about February 27, 2009.) 

    10.27 

 General  Form  of  Executive  Employment  Agreement  (Incorporated  by  reference  to  Exhibit  10.27  to  Form  10-Q,  filed  on  or  about 
August 6, 2015.) 

    10.35 

 Expeditors' 2008 Executive Incentive Compensation Plan. (Incorporated by reference to Appendix C of Expeditors' Notice of Annual 
Meeting of Shareholders and Proxy Statement pursuant to Regulation 14A filed on or about March 21, 2008.) 

    10.42 

 Expeditors' Amended and Restated 2002 Employee Stock Purchase Plan. (Incorporated by reference to Appendix A of Expeditors' 
Notice of Annual Meeting of Shareholders and Proxy Statement pursuant to Regulation 14A filed on or about March 27, 2019.) 

    10.55 

 Expeditors'  2010  Stock  Option  Plan.  (Incorporated  by  reference  to  Appendix  A  of  Expeditors'  Notice  of  Annual  Meeting  of 
Shareholders and Proxy Statement pursuant to Regulation 14A filed on or about March 19, 2010.) 

    10.56 

 Form of Stock Option Agreement used in connection with options granted under Expeditors' 2010 Stock Option Plan.  (Incorporated 
by reference to Appendix B of Expeditors' Notice of Annual Meeting of Shareholders and Proxy Statement pursuant to Regulation 
14A filed on or about March 19, 2010.) 

    10.57 

 Expeditors'  2011  Stock  Option  Plan.  (Incorporated  by  reference  to  Appendix  A  of  Expeditors'  Notice  of  Annual  Meeting  of 
Shareholders and Proxy Statement pursuant to Regulation 14A filed on or about March 18, 2011.) 

    10.58 

 Form of Stock Option Agreement used in connection with options granted under Expeditors' 2011 Stock Option Plan.  (Incorporated 
by reference to Appendix B of Expeditors' Notice of Annual Meeting of Shareholders and Proxy Statement pursuant to Regulation 
14A filed on or about March 18, 2011.) 

    10.59 

 Expeditors'  2012  Stock  Option  Plan.  (Incorporated  by  reference  to  Appendix  A  of  Expeditors'  Notice  of  Annual  Meeting  of 
Shareholders and Proxy Statement pursuant to Regulation 14A filed on or about March 20, 2012.) 

    10.60 

 Form of Stock Option Agreement used in connection with options granted under Expeditors' 2012 Stock Option Plan.  (Incorporated 
by reference to Appendix B of Expeditors' Notice of Annual Meeting of Shareholders and Proxy Statement pursuant to Regulation 
14A filed on or about March 20, 2012.) 

    10.61 

 Expeditors'  2013  Stock  Option  Plan.  (Incorporated  by  reference  to  Appendix  A  of  Expeditors'  Notice  of  Annual  Meeting  of 
Shareholders and Proxy Statement pursuant to Regulation 14A filed on or about March 29, 2013.) 

    10.62 

 Form of Stock Option Agreement used in connection with options granted under Expeditors' 2013 Stock Option Plan.  (Incorporated 
by reference to Appendix B of Expeditors' Notice of Annual Meeting of Shareholders and Proxy Statement pursuant to Regulation 
14A filed on or about March 29, 2013.) 

    10.63 

 Expeditors'  2014  Stock  Option  Plan.  (Incorporated  by  reference  to  Appendix  A  of  Expeditors'  Notice  of  Annual  Meeting  of 
Shareholders and Proxy Statement pursuant to Regulation 14A filed on or about March 21, 2014.) 

    10.64 

 Form of Stock Option Agreement used in connection with options granted under Expeditors' 2014 Stock Option Plan.  (Incorporated 
by reference to Appendix B of Expeditors' Notice of Annual Meeting of Shareholders and Proxy Statement pursuant to Regulation 
14A filed on or about March 21, 2014.) 

    10.65 

 Expeditors'  2015  Stock  Option  Plan.  (Incorporated  by  reference  to  Appendix  A  of  Expeditors'  Notice  of  Annual  Meeting  of 
Shareholders and Proxy Statement pursuant to Regulation 14A filed on or about April 9, 2015.) 

    10.66 

 Form of Stock Option Agreement used in connection with options granted under Expeditors' 2015 Stock Option Plan.  (Incorporated 
by reference to Appendix B of Expeditors' Notice of Annual Meeting of Shareholders and Proxy Statement pursuant to Regulation 
14A filed on or about April 9, 2015.) 

    10.67 

 Expeditors'  2016  Stock  Option  Plan.  (Incorporated  by  reference  to  Appendix  A  of  Expeditors'  Notice  of  Annual  Meeting  of 
Shareholders and Proxy Statement pursuant to Regulation 14A filed on or about March 24, 2016.) 

39. 

 
 
 
 
  
 
 
 
 
 
  
 
 
 
 
 
  
 
 
 
 
 
  
 
  
 
  
 
  
 
  
 
  
 
  
 
  
 
  
 
  
 
  
 
  
 
  
 
  
    10.68 

 Form of Stock Option Agreement used in connection with options granted under Expeditors' 2016 Stock Option Plan.  (Incorporated 
by reference to Appendix B of Expeditors' Notice of Annual Meeting of Shareholders and Proxy Statement pursuant to Regulation 
14A filed on or about March 24, 2016.) 

    10.69 

 Expeditors' Amended and Restated 2017 Omnibus Incentive Plan. (Incorporated by reference to Appendix B of Expeditors' Notice of 
Annual Meeting of Shareholders and Proxy Statement pursuant to Regulation 14A filed on or about March 24, 2020.) 

    10.70 

 Form of Executive Restricted Stock Unit Award Agreement used in connection with executive restricted stock units granted under 
Expeditors' Amended and Restated 2017 Omnibus Incentive Plan. (Incorporated by reference to Exhibit 10.70 to Form S-8 filed on 
or about May 16, 2017.) 

    10.71 

 Form of Performance Share Award Agreement used in connection with performance share units granted under Expeditors' Amended 
and Restated 2017 Omnibus Incentive Plan. (Incorporated by reference to Exhibit 10.71 to Form S-8 filed on or about May 16, 2017.) 

    10.72 

 Form of Performance Share Award Agreement used in connection with performance share units granted under Expeditors' Amended 
and Restated 2017 Omnibus Incentive Plan. (Incorporated by reference to Exhibit 10.72 to Form 10-Q filed on or about August 7, 
2019.) 

  21.1 

 Subsidiaries of the registrant. 

  23.1 

 Consent of Independent Registered Public Accounting Firm. 

  31.1 

 Certification of Chief Executive Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002. 

  31.2 

 Certification of Chief Financial Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002. 

32 

 Certification pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002. 

101.INS 

 Inline  XBRL  Instance Document - the instance  document  does not appear in the  Interactive Data  File because its  XBRL tags are 
embedded within the Inline XBRL document. 

101.SCH   Inline XBRL Taxonomy Extension Schema Document. 

101.CAL   Inline XBRL Taxonomy Extension Calculation Linkbase Document. 

101.LAB   Inline XBRL Taxonomy Extension Label Linkbase Document. 

101.PRE   Inline XBRL Taxonomy Extension Presentation Linkbase Document. 

101.DEF   Inline XBRL Taxonomy Extension Definition Linkbase Document. 

104 

 The cover page from the Company’s  Yearly Report  on  Form 10-K for the  year ended December 31,  2020, has been formatted in 
Inline XBRL 

ITEM 16 — FORM 10-K SUMMARY 

None. 

40. 

 
 
  
 
  
 
  
 
  
 
  
 
  
 
  
 
  
 
  
 
  
 
  
 
  
 
  
 
  
 
  
 
  
 
SIGNATURES 

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed 
on its behalf by the undersigned, thereunto duly authorized. 

Date: February 19, 2021 

EXPEDITORS INTERNATIONAL OF WASHINGTON, INC. 

By:   /s/ Bradley S. Powell 
  Bradley S. Powell 
  Senior Vice President and Chief Financial Officer 

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the 
registrant and in the capacities indicated on February 16, 2021. 

Signature 

/s/ Jeffrey S. Musser 
(Jeffrey S. Musser) 

/s/ Bradley S. Powell 
(Bradley S. Powell) 

/s/ Robert R. Wright 
(Robert R. Wright) 

/s/ Glenn M. Alger 
(Glenn M. Alger) 

/s/ Robert P. Carlile 
(Robert P. Carlile) 

/s/ James M. DuBois 
(James M. DuBois) 

/s/ Mark A. Emmert 
(Mark A. Emmert) 

/s/ Diane H. Gulyas 
(Diane H. Gulyas) 

/s/ Liane J. Pelletier 
(Liane J. Pelletier) 

Title 

President, Chief Executive Officer and Director 
(Principal Executive Officer) 

Senior Vice President and Chief Financial Officer 
(Principal Financial and Accounting Officer) 

Chairman of the Board and Director 

Director 

Director 

Director 

Director 

Director 

Director 

41. 

 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
EXPEDITORS INTERNATIONAL OF WASHINGTON, INC. 

AND SUBSIDIARIES 

CONSOLIDATED FINANCIAL STATEMENTS 

COMPRISING ITEM 8 

ANNUAL REPORT ON FORM 10-K 

TO SECURITIES AND EXCHANGE COMMISSION FOR THE 

YEARS ENDED DECEMBER 31, 2020, 2019, AND 2018 

 
 
 
 
 
Report of Independent Registered Public Accounting Firm 

To the Shareholders and Board of Directors 
Expeditors International of Washington, Inc.: 

Opinion on the Consolidated Financial Statements 

We have audited the accompanying consolidated balance sheets of Expeditors International of Washington, Inc. and subsidiaries (the Company) 
as of December 31, 2020 and 2019, the related consolidated statements of earnings, comprehensive income, equity, and cash flows for each of 
the years in the three-year period ended December 31, 2020, and the related notes (collectively, the consolidated financial statements). In our 
opinion, the consolidated financial statements present fairly, in all material respects, the financial position of the Company as of December 31, 
2020 and 2019, and the results of its operations and its cash flows for each of the years in the three-year period ended December 31, 2020, in 
conformity with U.S. generally accepted accounting principles. 

We  also  have  audited,  in  accordance  with  the  standards  of  the  Public  Company  Accounting  Oversight  Board  (United  States)  (PCAOB),  the 
Company’s  internal  control  over  financial  reporting  as  of  December 31,  2020,  based  on  criteria  established  in  Internal  Control  –  Integrated 
Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission, and our report dated February 19, 2021 
expressed an unqualified opinion on the effectiveness of the Company’s internal control over financial reporting. 

Change in Accounting Principle 

As discussed in Notes 1E and 4 to the consolidated financial statements, the Company has changed its method of accounting for leases as of 
January 1, 2019 due to the adoption of Financial Accounting Standards Board’s Accounting Standards Codification Topic 842. 

Basis for Opinion 

These  consolidated  financial  statements  are  the  responsibility  of  the  Company’s  management.  Our  responsibility  is  to  express an  opinion  on 
these consolidated financial statements based on our audits. We are a public accounting firm registered with the PCAOB and are required to be 
independent  with  respect to the Company in accordance  with the U.S. federal securities laws  and the  applicable  rules and regulations  of  the 
Securities and Exchange Commission and the PCAOB. 

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain 
reasonable assurance about whether the consolidated financial statements are free of material misstatement, whether due to error or fraud. Our 
audits included performing procedures to assess the risks of material misstatement of the consolidated financial statements, whether due to error 
or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding the 
amounts  and  disclosures  in  the  consolidated  financial  statements.  Our  audits  also  included  evaluating  the  accounting  principles  used  and 
significant estimates made by management, as well as evaluating the overall presentation of the consolidated financial statements. We believe 
that our audits provide a reasonable basis for our opinion. 

Critical Audit Matter 

The critical audit matter communicated below is a matter arising from the current period audit of the consolidated financial statements that was 
communicated or required to be communicated to the audit committee and that: (1) relates to accounts or disclosures that are material to the 
consolidated financial statements and (2) involved our especially challenging, subjective, or complex judgments. The communication of a critical 
audit matter does not alter in any way our opinion on the consolidated financial statements, taken as a whole, and we are not, by communicating 
the critical audit matter below, providing a separate opinion on the critical audit matter or on the accounts or disclosures to which it relates. 

Assessment of gross unrecognized tax benefits 

As  discussed  in  Note  7  to  the  consolidated  financial  statements,  the  Company  is  subject  to  examination  by  taxing  authorities 
throughout  the  world  in  the  normal  course  of  business.    The  Company  estimates  additional  tax  expense,  as  well  as  interest  and 
penalties that could arise from certain tax audits. 

We identified the assessment of gross unrecognized tax benefits as a critical audit matter. Complex auditor judgment was required in 
evaluating the Company’s interpretation of tax law and its estimate of the ultimate resolution of tax positions. 

F-1. 

 
 
The primary procedures we performed to address this critical audit matter included the following. We tested certain internal controls 
over the Company’s unrecognized tax benefit process. This included controls related to the interpretation of tax law and its application 
in the liability estimation process. Since tax law is complex and often subject to interpretations, we involved tax professionals with 
specialized skills and knowledge, who assisted in: 

• 

• 

• 

• 

• 

• 

evaluating the Company’s interpretation of tax laws,  

assessing transfer pricing positions for compliance with applicable laws and regulations, 

inspecting settlement documents with applicable taxing authorities and appeals documents with applicable tax courts, 

assessing the expiration of statutes of limitations,  

comparing historical gross unrecognized tax benefits to actual results upon conclusion of tax audits or expiration of the statute 

of limitations, and 

performing  an  independent  assessment  of  the  Company’s  tax  positions  and  comparing  the  results  to  the  Company’s 

assessment.  

In addition, we assessed the responses received directly from the Company’s external legal counsel regarding tax positions for which 
they had been engaged. 

/s/ KPMG LLP 

We have served as the Company's auditor since 1982. 

Seattle, Washington 
February 19, 2021 

F-2. 

 
 
 
 
 
 
Report of Independent Registered Public Accounting Firm 

To the Shareholders and Board of Directors 
Expeditors International of Washington, Inc.: 

Opinion on Internal Control Over Financial Reporting 

We have audited Expeditors  International of Washington,  Inc.’s  and subsidiaries’ (the Company) internal control over financial  reporting  as of 
December 31, 2020, based on criteria  established in Internal Control – Integrated Framework (2013) issued  by the  Committee  of Sponsoring 
Organizations  of  the  Treadway  Commission.  In  our  opinion,  the  Company  maintained,  in  all  material  respects,  effective  internal  control  over 
financial  reporting  as  of  December 31,  2020,  based  on  criteria  established  in  Internal  Control  –  Integrated  Framework  (2013)  issued  by  the 
Committee of Sponsoring Organizations of the Treadway Commission.   

We  also  have  audited,  in  accordance  with  the  standards  of  the  Public  Company  Accounting  Oversight  Board  (United  States)  (PCAOB),  the 
consolidated balance sheets of the Company as of December 31, 2020 and 2019, the related consolidated statements of earnings, comprehensive 
income, equity, and cash flows for each of the years in the three-year period ended December 31, 2020, and the related notes (collectively, the 
consolidated financial statements), and  our report  dated February 19, 2021  expressed an  unqualified  opinion on those consolidated  financial 
statements. 

Basis for Opinion 

The  Company’s  management  is  responsible  for  maintaining  effective  internal  control  over  financial  reporting  and  for  its  assessment  of  the 
effectiveness of internal control over financial reporting, included in the accompanying Management Report on Internal Control Over Financial 
Reporting. Our responsibility is to express an opinion on the Company’s internal control over financial reporting based on our audit. We are a 
public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. 
federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB. 

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain 
reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects. Our audit of internal 
control over financial reporting included obtaining an understanding of internal control over financial reporting, assessing the risk that a material 
weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk. Our audit also 
included performing such other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable 
basis for our opinion. 

Definition and Limitations of Internal Control Over Financial Reporting 

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial 
reporting  and  the  preparation  of  financial  statements  for  external  purposes  in  accordance  with  generally  accepted  accounting  principles.  A 
company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in 
reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance 
that  transactions  are  recorded  as  necessary  to  permit  preparation  of  financial  statements  in  accordance  with  generally  accepted  accounting 
principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors 
of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition 
of the company’s assets that could have a material effect on the financial statements. 

Because  of  its  inherent  limitations,  internal  control  over  financial  reporting  may  not  prevent  or  detect  misstatements.  Also,  projections  of  any 
evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or 
that the degree of compliance with the policies or procedures may deteriorate. 

/s/ KPMG LLP 
Seattle, Washington 
February 19, 2021 

F-3. 

 
 
 
Consolidated Balance Sheets 

In thousands, except per share data 

December 31, 
Assets: 
Current Assets: 
Cash and cash equivalents 
Accounts receivable, net 
Deferred contract costs 
Other 

Total current assets 
Property and equipment, net 
Operating lease right-of-use assets 
Goodwill 
Deferred federal and state income taxes, net 
Other assets, net 
Total assets 

Liabilities: 
Current Liabilities: 
Accounts payable 
Accrued expenses, primarily salaries and related costs 
Contract liabilities 
Current portion of operating lease liabilities 
Federal, state and foreign income taxes 

Total current liabilities 

Noncurrent portion of operating lease liabilities 
Deferred federal and state income taxes, net 
Commitments and contingencies 
Shareholders’ Equity: 
Preferred stock, par value $0.01 per share, authorized 2,000 shares; none issued 
Common stock, par value $0.01 per share, authorized 640,000. Issued and outstanding:169,294 
shares at December 31, 2020 and 169,622 shares at December 31, 2019 
Additional paid-in capital 
Retained earnings 
Accumulated other comprehensive loss 

Total shareholders’ equity 

Noncontrolling interest 
Total equity 

Total liabilities and equity 

See accompanying notes to consolidated financial statements. 

2020 

2019 

$ 

$ 

$ 

1,527,791  
1,998,055  
327,448  
110,250  
3,963,544  
506,425  
432,723  
7,927  
—  
16,884  
4,927,503  

1,136,859  
257,021  
379,722  
74,004  
45,437  
1,893,043  
364,185  
7,048  

1,230,491  
1,315,091  
131,783  
92,558  
2,769,923  
499,344  
390,035  
7,927  
8,034  
16,621  
3,691,884  

735,695  
189,446  
154,183  
65,367  
23,627  
1,168,318  
326,347  
—  

—  

—  

1,693  
157,496  
2,600,201  
(99,753 ) 
2,659,637  
3,590  
2,663,227  
4,927,503  

$ 

1,696  
3,203  
2,321,316  
(131,187 ) 
2,195,028  
2,191  
2,197,219  
3,691,884  

$ 

$ 

$ 

$ 

F-4.

Consolidated Statements of Earnings 

In thousands, except per share data 

Years ended December 31, 
Revenues: 
Airfreight services 
Ocean freight and ocean services 
Customs brokerage and other services 

Total revenues 

Operating Expenses: 
Airfreight services 
Ocean freight and ocean services 
Customs brokerage and other services 
Salaries and related costs 
Rent and occupancy costs 
Depreciation and amortization 
Selling and promotion 
Other 

Total operating expenses 
Operating income 
Other Income (Expense): 
Interest income 
Other, net 

Other income, net 

Earnings before income taxes 
Income tax expense 
Net earnings 

Less net earnings attributable to the noncontrolling interest 

Net earnings attributable to shareholders 

Diluted earnings attributable to shareholders per share 
Basic earnings attributable to shareholders per share 
Weighted average diluted shares outstanding 
Weighted average basic shares outstanding 

See accompanying notes to consolidated financial statements. 

2020 

2019 

2018 

  $ 

  $ 

4,784,402  
2,353,247  
2,978,832  
10,116,481  

3,679,185  
1,762,754  
1,746,851  
1,538,104  
169,863  
56,959  
18,436  
203,892  
9,176,044  
940,437  

10,415  
5,712  
16,127  
956,564  
258,350  
698,214  
2,074  
696,140  
4.07  
4.14  
170,896  
168,333  

  $ 
  $ 
  $ 

  $ 
  $ 
  $ 

  $ 

  $ 
  $ 
  $ 

2,929,882  
2,217,554  
3,027,990  
8,175,426  

2,143,999  
1,613,646  
1,781,313  
1,422,315  
166,182  
50,950  
44,002  
186,327  
7,408,734  
766,692  

22,803  
6,299  
29,102  
795,794  
203,778  
592,016  
1,621  
590,395  
3.39  
3.45  
174,209  
170,899  

3,271,932  
2,251,754  
2,614,679  
8,138,365  

2,410,793  
1,664,168  
1,443,031  
1,393,259  
152,813  
54,019  
45,346  
178,373  
7,341,802  
796,563  

19,153  
2,613  
21,766  
818,329  
198,539  
619,790  
1,591  
618,199  
3.48  
3.55  
177,833  
174,133  

F-5.

Consolidated Statements of Comprehensive Income 

In thousands 

Years ended December 31, 
Net earnings 
Other comprehensive income (loss), net of tax: 

2020 

2019 

2018 

  $ 

698,214  

  $ 

592,016      $ 

619,790  

Foreign currency translation adjustments, net of tax expense (benefit) of $4,254 
in 2020, $25,731 in 2019 and $(13,364) in 2018
Reclassification adjustment for foreign currency realized losses, net of tax of 
$145 in 2019
Other comprehensive income (loss) 
Comprehensive income 

Less comprehensive income attributable to the noncontrolling interest 

Comprehensive income attributable to shareholders 

  $ 

30,759  

(26,553 ) 

(32,390 ) 

—  
30,759  
728,973  
1,399  
727,574  

  $ 

535  
(26,018 ) 
565,998  
1,309  
564,689      $ 

—  
(32,390 ) 
587,400  
718  
586,682  

See accompanying notes to consolidated financial statements. 

F-6.

Consolidated Statements of Equity 

In thousands, except per share data 

Years ended December 31, 2020, 2019 and 2018 

Common Stock 

Balance at December 31, 2017 
Cumulative adjustment for 
adoption of new accounting 
pronouncement 
Shares issued under employee 
stock plans 
Share repurchased under 
provisions of stock repurchase 
plan 
Stock compensation expense 
Net earnings 
Other comprehensive loss 
Dividends paid ($0.90) 
Purchase of noncontrolling 
interest 
Distributions to noncontrolling 
interest 
Balance at December 31, 2018 
Shares issued under employee 
stock plans 
Share repurchased under 
provisions of stock repurchase 
plan 
Stock compensation expense 
Net earnings 
Other comprehensive loss 
Dividends paid ($1.00) 
Balance at December 31, 2019 
Cumulative adjustment for 
adoption of new accounting 
pronouncement 
Shares issued under employee 
stock plans 
Share repurchased under 
provisions of stock repurchase 
plan 
Stock compensation expense 
Net earnings 
Other comprehensive income 
(loss) 
Dividends paid ($1.04) 
Balance at December 31, 2020 

Par 
value

Shares 
176,374     $  1,764     $ 

Additional 
paid-in
capital

Retained 
earnings

546     $  2,063,512   

Accumulated 
other
comprehensive
loss
 $  (73,964 ) 

Total 
shareholders’
equity
 $  1,991,858   

Noncontrolling 
interest  

Total 
equity

 $  2,515   

 $ 1,994,373  

—   

—   

—   

(22,357 ) 

4,255  

42   

179,442  

—   

(9,047 ) 
—   
—   
—   
—   

—   

—   

(90 )   
—   
—   
—   
—   

—   

—   

171,582     $  1,716     $ 

(234,160 )   
56,147  
—   
—   
159   

(413,648 ) 
—   
618,199  
—   
(156,999 ) 

(238 )  

—   

—   

—   

—   
—   
—   

(31,517 )   

—   

—   

(22,357 ) 

(105 ) 

(22,462 )

179,484  

—   

179,484  

(647,898 )   
56,147  
618,199  
(31,517 )   
(156,840 )   

—   
—   
1,591  
(873 )   
—   

(647,898 )
56,147  
619,790  
(32,390 )
(156,840 )

(238 )   

(450 )   

(688 )

—   

—   
1,896     $  2,088,707   

—   
 $ (105,481 ) 

—   
 $  1,986,838   

(1,796 )   
882   

(1,796 )
 $ 1,987,720  

 $ 

3,377       

34   

141,537       

—       

—        

141,571       

—   

141,571  

(5,337 ) 
—   
—   
—   
—   

(54 )   
—   
—   
—   
—   

169,622     $  1,696     $ 

(202,176 )   
61,543  
—   
—   
403   

(389,060 )
61,543  
592,016  
(26,018 )
(170,553 )
3,203     $  2,321,316     $ (131,187 )    $  2,195,028     $  2,191     $ 2,197,219  

(389,060 )   
61,543  
590,395  
(25,706 )   
(170,553 )   

(186,830 ) 
—   
590,395  
—   
(170,956 ) 

—   
—   
1,621  
(312 )   
—   

—   
—   
—   

(25,706 )   

—   

—   

—   

—   

6,074  

4,272  

43   

175,736  

—   

(4,600 ) 
—   
—   

(46 )   
—   
—   

(84,941 )   
62,498  
—   

(247,400 ) 
—   
696,140  

—   

—   

—   
—   
—   

6,074  

175,779  

—   

—   

6,074  

175,779  

(332,387 )   
62,498  
696,140  

—   
—   
2,074  

(332,387 )
62,498  
698,214  

—   
—   
169,294  

—   
—   
1,693  

—   
1,000  
157,496  

—   
(175,929 ) 
2,600,201  

31,434  
—   

31,434  
(174,929 )   

(99,753 )   

2,659,637  

(675 )   
—   
3,590  

30,759  
(174,929 )
  2,663,227  

See accompanying notes to consolidated financial statements. 

F-7.

 
 
Consolidated Statements of Cash Flows 

In thousands 

Years ended December 31, 
Operating Activities: 
Net earnings 
Adjustments to reconcile net earnings to net cash from operating activities: 

2020 

2019 

2018 

  $ 

698,214  

  $ 

592,016  

  $ 

619,790  

Provisions for losses (recoveries) on accounts receivable 
Deferred income tax expense (benefit) 
Stock compensation expense 
Depreciation and amortization 
Other, net 
Changes in operating assets and liabilities: 

(Increase) decrease in accounts receivable 
Increase (decrease) in accounts payable and accrued expenses 
(Increase) decrease in deferred contract costs 
Increase (decrease) in contract liabilities 
Increase (decrease) in income taxes payable, net 
(Increase) decrease in other, net 

Net cash from operating activities 
Investing Activities: 
Purchase of property and equipment 
Other, net 
Net cash from investing activities 
Financing Activities: 
Proceeds from issuance of common stock 
Repurchases of common stock 
Dividends Paid 
Payments for taxes related to net share settlement of equity awards 
Purchase of noncontrolling interest 
Distributions to noncontrolling interest 
Net cash from financing activities 
Effect of exchange rate changes on cash and cash equivalents 
Change in cash and cash equivalents 
Cash and cash equivalents at beginning of period 
Cash and cash equivalents at end of period 
Supplemental Cash Flow Information: 
Cash paid for income taxes 

See accompanying notes to consolidated financial statements. 

5,584  
8,371  
62,498  
56,959  
3,960  

(647,193 ) 
430,495  
(189,447 ) 
217,699  
8,502  
(630 ) 
655,012  

(47,543 ) 
1,516  
(46,027 ) 

186,345  
(332,387 ) 
(174,929 ) 
(10,566 ) 
—  
—  
(331,537 ) 
19,852  
297,300  
1,230,491  
1,527,791      $ 

(1 ) 
4,482  
61,543  
50,950  
941  

265,919  
(181,987 ) 
28,811  
(37,097 ) 
(18,472 ) 
4,830
771,935  

(47,022 ) 
1,007  
(46,015 ) 

148,245  
(389,060 ) 
(170,553 ) 
(6,674 ) 
—  
—  
(418,042 ) 
(1,122 ) 
306,756  
923,735  

1,230,491      $ 

3,808
(12,031 ) 
56,147
54,019
647  

(214,971 ) 
86,036  
(42,097 ) 
43,928  
(19,691 ) 
(2,781 ) 
572,804  

(47,474 ) 
(925 ) 
(48,399 ) 

182,732  
(647,898 ) 
(156,840 ) 
(3,248 ) 
(688 ) 
(1,796 ) 
(627,738 ) 
(24,031 ) 
(127,364 ) 
1,051,099  
923,735  

239,849      $ 

222,083      $ 

239,255  

  $ 

  $ 

F-8.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 

NOTE 1. 

SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES 

A.  |  Basis of Presentation 

Expeditors International of Washington, Inc. (the "Company”) is a non-asset based provider of global logistics services operating 
through a worldwide network of offices and exclusive or non-exclusive agents. The Company’s customers include retailing and 
wholesaling, electronics, high technology, industrial and manufacturing companies around the world. 

International trade is influenced by many factors, including economic and political conditions in the United States and abroad, 
currency exchange rates, laws and policies relating to tariffs, trade restrictions, foreign investments and taxation. Periodically, 
governments consider a variety of changes to tariffs and trade restrictions and accords. The Company cannot predict the outcome 
of ongoing proposals or negotiations, nor can the Company predict the effects adoption of any such proposal will have on the 
Company’s business. Doing business in foreign locations also subjects the Company to a variety of risks and considerations not 
normally encountered by domestic enterprises. In addition to being influenced by governmental policies and inter-governmental 
disputes concerning international trade, the Company’s business may also be affected by political developments and changes in 
government personnel or policies as well as economic turbulence, natural disasters and pandemics, political unrest and security 
concerns in the nations and on the shipping lanes in which it does business and the future impact that these events may have on 
international trade, oil prices and security costs. 

The consolidated financial statements have been prepared pursuant to the rules and regulations of the Securities and Exchange 
Commission in accordance with accounting principles generally accepted in the United States (U.S. GAAP). The consolidated 
financial statements include the accounts of the Company and its subsidiaries stated in U.S. dollars, the Company’s reporting 
currency. In addition, the consolidated financial statements also include the accounts of operating entities where the Company 
maintains a parent-subsidiary relationship through unilateral control over assets and operations together with responsibility for 
payment of all liabilities, notwithstanding a lack of technical majority ownership of the subsidiary's common stock. 

All significant intercompany accounts and transactions have been eliminated in consolidation. All dollar amounts in the notes are 
presented in thousands except for per share data or unless otherwise specified. Certain prior year amounts in the notes to the 
consolidated  financial  statements  have  been  revised  to  conform  to  the  2020  presentation.  See  Note  10  below  for  further 
information. 

B.  |  Cash Equivalents 

All highly liquid investments with a maturity of three months or less at date of purchase are considered to be cash equivalents. 

C.  |  Accounts Receivable 

The Company’s trade accounts receivable present similar credit risk characteristics and the allowance for credit loss is estimated 
on a collective basis, using a credit loss-rate method leveraging historical credit loss information and including considerations of 
the current economic environment. Additional allowances may be necessary in the future if changes in economic conditions are 
significant enough to affect expected credit losses. Effective January 1, 2020 the Company adopted a new accounting standard 
for measurement of credit losses on financial instruments and made a reduction to the opening balance of allowance for credit 
loss of $8 million. See Note  1.N  below for further information. The Company  has  recorded an allowance for credit loss in the 
amounts of $5,579, $11,143 and $15,345 as of December 31, 2020, 2019 and 2018, respectively. Additions and write-offs have 
not been significant in the periods presented.  

D.  |  Long-Lived Assets, Depreciation and Amortization 

Property and equipment are recorded at cost and are depreciated or amortized on the straight-line method over the shorter of the 
assets’ estimated useful lives or lease terms. Useful lives for major categories of property and equipment are as follows: 

Buildings and land improvements 
Building improvements 
Furniture, fixtures, equipment and purchased software 

30 to 40 years 
3 to 10 years 
3 to 10 years 

F-9. 

 
 
  
  
  
  
  
  
 
Expenditures for maintenance, repairs, and replacements of minor items are charged to earnings as incurred. Major upgrades 
and  improvements  that  extend  the  life  of  the  asset  are  capitalized. Upon  disposition,  the  cost  and  related  accumulated 
depreciation are removed from the accounts and the resulting gain or loss is included in income for the period. 

For the years ended December 31, 2020 and 2019, the Company performed the required goodwill annual impairment test during 
the fourth quarter and determined that no impairment had occurred. 

E.  |  Leases 

Effective January 1, 2019, the Company adopted new lease accounting guidance using a modified retrospective approach and 
recognizing  a  right-of-use  (ROU)  asset  and  lease  liability  on  the  balance  sheet.  On  January  1,  2019,  ROU  assets  and  lease 
liabilities  were  recorded  for  all  existing  leases  exceeding  one-year  terms  and  were  measured  at  the  present  value  of  lease 
payments over the remaining lease term. The adoption of this accounting standard resulted in recording ROU assets and lease 
liabilities for operating leases of $343 million and $340 million, respectively, as of January 1, 2019. The adoption of this standard 
had no impact on retained earnings in the consolidated balance sheets. 

In recording the ROU asset and lease liability, the Company elected to apply the following practical expedients: 

• 

• 

Package of practical expedients not to reassess: 

◦   Whether a contract is or contains a lease, 

◦  

◦  

Historical lease classification and 

Initial direct costs. 

Use of hindsight when determining the lease term. 

Additionally, the Company has elected to apply the short-term lease exemption for leases with a non-cancelable period of twelve 
months or less and has chosen not to separate nonlease components from lease components and instead to account for each 
as a single lease component. 

The Company determines if an arrangement is a lease at inception. Right-of-use (ROU) assets represent the Company's right to 
use  an  underlying  asset  for  the  lease  term,  and  lease  liabilities  represent  the  Company's  obligation  to  make  lease  payments 
arising from the lease. All ROU assets and lease liabilities are recognized at the commencement date at the present value of 
lease payments over the lease term. ROU assets are adjusted for lease incentives and initial direct costs. The lease term includes 
renewal options exercisable at the Company's sole discretion when the Company is reasonably certain to exercise that option. 
As the  Company's leases  generally  do not  have  an implicit rate, the Company  uses an  estimated incremental borrowing rate 
based on market information available at the commencement date to determine the present value. Certain of our leases include 
variable payments,  which may vary  based  upon changes in facts  or circumstances after the start of the lease. The  Company 
excludes  variable  payments  from  ROU  assets  and  lease  liabilities,  to  the  extent  not  considered  fixed,  and  instead  expenses 
variable payments as incurred. Lease expense is recognized on a straight-line basis over the lease term and is included in rent 
and occupancy expenses on the consolidated statement of earnings. 

F.  |  Revenues and Revenue Recognition 

Effective January 1, 2018, the Company adopted Topic 606 Revenue from Contracts with Customers (Topic 606). The adoption 
of Topic 606 did not materially impact the Company's revenue recognition policy. The Company adopted the standard using the 
modified  retrospective  transition  method  applied  to  those  contracts  not  completed  as  of  January  1,  2018,  resulting  in  a $22 
million adjustment to the opening balance of retained earnings and the recording of deferred contract costs and contract liabilities 
of $135 million and $165 million, respectively.  

The Company provides global logistics services, including air and ocean freight consolidation and forwarding, customs brokerage, 
warehousing  and  distribution,  purchase  order  management,  vendor  consolidation,  time-definite  transportation  services, 
temperature-controlled transit, cargo insurance, specialized cargo monitoring and tracking and other logistics solutions. As a non-
asset based carrier, the Company does not own transportation assets. 

The Company derives its revenues by entering into agreements that are generally comprised of a single performance obligation, 
which  is  that  freight  is  shipped  for  and  received  by  the  customer.  The  Company's  three  principal  services  are  the  revenue 
categories presented in the Consolidated Statements of Earnings: 1) airfreight services, 2) ocean freight and ocean services, and 
3) customs brokerage and other services. The most significant drivers of changes in gross revenues and related transportation 

F-10. 

 
expenses are volume, sell rates and buy rates. Volume has a similar effect on the change in both gross revenues and related 
transportation expenses in each of the Company's three primary sources of revenue. 

The major portion of the Company's air and ocean freight revenues are generated by purchasing transportation services on a 
wholesale basis from direct (asset-based) carriers and then reselling those services to customers on a retail basis. The rate billed 
to  our  customers  (the  sell  rate)  is  recognized  as  revenues  and  the  rate  we  pay  to  the  carrier  (the  buy  rate)  is  recognized  in 
operating expenses as the directly related cost of transportation and other expenses. 

Revenue is recognized upon transfer of control of promised services to customers, which occurs over time. The Company has 
determined that in general each shipment transaction or service order constitutes a separate contract with the customer. However, 
when  the  Company  provides  multiple  services  to  a  customer,  different  contracts  may  be  present  for  different  services.  The 
Company combines the contracts, which form a single performance obligation, and accounts for the contracts as a single contract 
when certain criteria are met. 

The Company typically satisfies its performance obligations as services are rendered over time. A typical shipment would include 
services rendered at origin, such as pick-up and delivery to port, freight services from origin to destination port and destination 
services, such as customs clearance and final delivery. The Company measures the performance of its obligations as services 
are completed over the life of a shipment, including services at origin, freight and destination.  

This method of measurement of progress depicts the pattern of the Company's actual performance under the contracts with the 
customer.  There  are  no  significant  judgments  involved  in  measuring  the  progress  of  the  performance  obligations.  Amounts 
allocated to the services for each performance obligation are typically based on standalone selling prices. The Company does 
not  have  significant  variable  consideration  in  its  contracts.  Taxes  assessed  concurrently  with  a  specific  revenue-producing 
transaction that are collected by the Company from a customer are excluded from revenue. 

Typically, the transaction price for each of the Company's services are quoted as separate components; however, customers on 
occasion will request an all-inclusive rate for a set of services known in the industry as “door-to-door service.” This means that 
the customer is billed a single rate for all services from pickup at origin to delivery at destination. In these instances, the transaction 
price is allocated to each service on a relative selling price basis. 

The Company fulfills nearly all of its performance obligations within a one to two month-period and contracts with customers have 
an original expected duration of less than one year. The Company generally has an unconditional right to consideration when the 
services are initiated or soon thereafter. The amount due from the customer is recorded as accounts receivable. The amounts 
related to services that are not yet completed at the reporting date are presented as contract liabilities, with corresponding direct 
costs to fulfill the performance obligation that will be satisfied in the future presented as deferred contract costs. The Company 
generally does not incur incremental costs to obtain the contract with the customer. The Company may incur costs to fulfill the 
contract with the customers, such as set-up costs. However, the amount incurred is insignificant to the Company’s consolidated 
financial statements. 

The Company evaluates whether amounts billed to customers should be reported as gross or net revenue. Generally, revenue is 
recorded on a gross basis when the Company is primarily responsible for fulfilling the promise to provide the services, when it 
assumes risk of loss, when it has discretion in setting the prices for the services to the customers, and when the Company has 
the ability to direct the use of the services provided by the third party. 

The  Company  disaggregates  its  revenues  by  its  three  primary  service  categories  in  the  consolidated  financial  statements: 
airfreight, ocean freight and ocean services and customs brokerage and other. Revenues by geographic location are presented 
within business segment information in Note 10. In 2019, the Company revised its presentation for revenue transfers between its 
geographic  operating  segments  and  services  rendered  at  the  destination,  which  moved  certain  revenues  and  directly  related 
operating expenses for air and ocean transactions to destination services within customs brokerage and other services. These 
changes better align revenue reporting with the location where the services are performed, as well as the transactional reporting 
being developed as part of the Company’s new accounting systems and processes. The change in presentation had no impact 
on consolidated or segment operating income. The 2019 results also include the effect of changing the presentation of certain 
import  services  from  a  net  to  a  gross  basis,  which  increased  revenues  and  directly  related  operating  expenses  in  customs 
brokerage  and  other  services  but  did  not  change  operating  income.  The  impact  on  reported  consolidated  and  segment  total 
revenues and expenses for these changes was immaterial and the prior year presentation has not been revised.  

F-11. 

 
G.  |  Income Taxes 

Income taxes are accounted for under the asset and liability method of accounting. Under this method, deferred tax assets and 
liabilities  are  recognized  for  the  future  tax  consequences  attributed  to  differences  between  the  financial  statement  carrying 
amounts  of  existing  assets  and  liabilities  and  their  respective  tax  bases,  the  tax  effect  of  loss  carryforwards  and  tax  credit 
carryforwards. Deferred tax assets and liabilities are measured using enacted tax rates expected to apply to taxable income in 
the years in which those temporary differences are expected to be recovered or settled. The effect on deferred tax assets and 
liabilities  of  a  change  in  tax  rates  is  recognized  in  income  in  the  period  that  includes  the  enactment  date.  Earnings  of  the 
Company's foreign subsidiaries are not considered to be indefinitely reinvested outside of the United States. A valuation allowance 
is  established  when  necessary  to  reduce  deferred  tax  assets  to  amounts  expected  to  be  realized.  The  Company  recognizes 
interest  expense  related  to  unrecognized  tax  benefits  or  underpayment  of  income  taxes  in  interest  expense  and  recognizes 
penalties in operating expenses.  

The Tax Cuts and Jobs Act (2017 Tax Act) includes provisions for Global Intangible Low-Taxed Income (GILTI) under which taxes 
on foreign income are imposed on the excess of a deemed return on tangible assets of certain foreign subsidiaries and for Base 
Erosion  and  Anti-Abuse  Tax  (BEAT)  under  which  taxes  are  imposed  on  certain  base  eroding  payments  to  affiliated  foreign 
companies. The Company treats BEAT and GILTI as discrete adjustments as components of current income tax expense. 

In  February  2018,  the Financial  Accounting  Standards  Board  (FASB)  issued  amended  guidance  for  reporting  comprehensive 
income to reflect changes resulting from the 2017 Tax Act. The amendment, which had an effective date  of January 1, 2019, 
provided the option to reclassify stranded tax effects resulting from the 2017 Tax Act within accumulated other comprehensive 
income (AOCI) to retained earnings. The Company elected to not reclassify stranded income tax effects from AOCI to retained 
earnings, including those related to implementation of the 2017 Tax Act. 

H  |  Net Earnings Attributable to Shareholders per Common Share 

Diluted earnings attributable to shareholders per share is computed using the weighted average number of common shares and 
dilutive  potential  common  shares  outstanding. Dilutive  potential  common  shares  represent  outstanding  stock  options,  stock 
purchase rights and unvested restricted stock units. Basic earnings attributable to shareholders per share is calculated using the 
weighted  average  number  of  common  shares  outstanding  without  taking  into  consideration  dilutive  potential  common  shares 
outstanding. 

I.  |  Stock Plans 

The Company maintains several equity incentive plans under which the Company has granted stock options, director restricted 
stock,  restricted  stock  units  (RSUs),  performance  stock  units  (PSUs)  and  employee  stock  purchase  rights  to  employees  or 
directors.  The  Company  recognizes  stock  compensation  expense  based  on  the  fair  value  of  awards  at  the  grant  date.  This 
expense, adjusted for expected forfeitures, is recognized in net earnings on a straight-line basis over the service periods as a 
component of salaries and related costs. Expense for PSU awards is recognized over the service period when it is probable the 
performance goal will be achieved and based on the most probable outcome of performance conditions at the reporting date. 
RSUs and PSUs awarded to certain employees meeting specific retirement eligibility criteria at the time of grant are expensed 
immediately, as there is no substantive service period associated with those awards. 

J.  |  Foreign Currency 

Foreign currency amounts attributable to foreign operations have been translated into U.S. dollars using year-end exchange rates 
for  assets  and  liabilities,  historical  rates  for  equity,  and  weighted  average  rates  for  revenues  and  expenses. Translation 
adjustments  resulting  from  this  process  are  recorded  as  components  of  other  comprehensive  income  until  complete  or 
substantially  complete  liquidation  by  the  Company  of  its  investment  in  a  foreign  entity. Currency  fluctuations  are  a  normal 
operating factor in the conduct of the Company’s business and foreign exchange transaction gains and losses are included in 
revenues and operating expenses. Also, the Company is exposed to foreign currency exchange fluctuations on monetary assets 
and liabilities denominated in currencies that are not the local functional currency. Foreign exchange gains and losses on such 
balances are recognized in net earnings within customs brokerage and other services costs. Net foreign currency losses in 2020, 
2019 and 2018 were $25,398, $9,251 and $1,853, respectively. 

The  Company  follows  a  policy  of  accelerating  international  currency  settlements  to  manage  its  foreign  exchange 
exposure. Accordingly, the Company enters into foreign currency hedging transactions only in limited locations where there are 
regulatory or commercial limitations on the Company’s ability to move money freely. Such hedging activity during 2020, 2019 and 
2018 was insignificant. The Company had no foreign currency derivatives outstanding at December 31, 2020 and 2019. 

F-12. 

 
K.  |  Comprehensive Income 

Comprehensive income consists of net earnings and other gains and losses affecting equity that, under U.S. GAAP, are excluded 
from net earnings. For the Company, these consist of foreign currency translation gains and losses, net of related income tax 
effects and comprehensive income or loss attributable to the noncontrolling interests. Upon the complete or substantially complete 
liquidation of the Company's investment in a foreign entity, cumulative translation adjustments are recorded as reclassification 
adjustments in other comprehensive income and recognized in net earnings. 

Accumulated other comprehensive loss consisted entirely of foreign currency translation adjustments, net of related income tax 
effects, as of December 31, 2020 and 2019. 

L.  |  Segment Reporting 

The  Company  is  organized  functionally  in  geographic  operating  segments. Accordingly,  management  focuses  its  attention  on 
revenues, directly related cost of transportation and other expenses for each of the Company’s three primary sources of revenue, 
salaries and other operating expenses, operating income, identifiable assets, capital expenditures, depreciation and amortization 
the  effectiveness  of  geographic 
and  equity  generated 
management. Transactions  among  the  Company’s  various  offices  are  conducted  using  the  same  arms-length  pricing 
methodologies the Company uses when its offices transact business with independent agents. Certain costs are allocated among 
the segments based on the relative value of the underlying services, which can include allocation based on actual costs incurred 
or estimated cost plus a profit margin. 

these  geographical  areas  when  evaluating 

in  each  of 

M.  |  Use of Estimates 

The preparation of financial statements in conformity with U.S. GAAP requires management to make estimates and assumptions 
that affect the reported amounts of the assets and liabilities and disclosure of contingent assets and liabilities at the date of the 
financial  statements  and  the  reported  amounts  of  revenues  and  expenses  during  the  period. The  Company  uses  estimates 
primarily in the following areas: accounts receivable valuation, accrual of costs related to ancillary services the Company provides,  
self-insured  liabilities,  accrual  of  various  tax  liabilities  including  estimates  associated  with  the  2017  Tax  Act,  accrual  of  loss 
contingencies, the allocation of the purchase price in a business combination, calculation of share-based compensation expense 
and estimates related to determining the lease term and discount rate when measuring ROU assets and lease liabilities. Actual 
results could be materially different from the estimated provisions and accruals recorded. 

N.  |  Recent Accounting Pronouncements 

Credit Losses on Financial Instruments 

Effective January 1, 2020, the Company adopted a new accounting standard update related to the measurement of credit losses 
on  financial  instruments.  The  adoption  had  an  immaterial  effect  on  the  Company’s  consolidated  financial  statements  and 
disclosures. Under this new standard, the valuation allowance reduces a financial asset’s balance for credit losses expected to 
be  incurred  over  the  assets  contractual  term.  The  Company  determined  that  this  new  guidance  is  applicable  to  its  accounts 
receivable,  which  are  short  term  and  for  which  the  Company  has  not  historically  experienced  significant  credit  losses.  The 
Company  adopted this standard using the modified  retrospective transition  method  resulting in  a  $6 million adjustment  to the 
opening balance of retained earnings and an $8 million reduction to the opening balance of allowance for credit loss.  

Simplifying the Accounting for Income Taxes 

In December 2019, the FASB issued an ASU, which simplifies the accounting for income taxes by removing certain exceptions 
to the general principles in Topic 740. The ASU also clarifies and amends existing guidance to improve consistent application 
among reporting entities. This standard will become effective for the Company on January 1, 2021. The Company evaluated the 
impact of this standard and determined that it does not have a material effect on the Company’s consolidated financial statements 
and related disclosures. 

NOTE 2. 

FAIR VALUE OF FINANCIAL INSTRUMENTS 

The  Company’s  financial  instruments,  other  than  cash,  consist  primarily  of  cash  equivalents,  accounts  receivable,  accounts 
payable and accrued expenses. The carrying value of these financial instruments approximates their fair value.  

F-13. 

 
Cash and cash equivalents consist of the following: 

Cash and cash equivalents: 
Cash and overnight deposits 
Corporate commercial paper 
Time deposits 

Total cash and cash equivalents 

December 31, 2020 
Cost 

     Fair Value      

December 31, 2019 
Cost 

     Fair Value    

   $  602,112      $ 
872,287        
53,392        

602,112      $  417,456      $  417,456   
776,356   
872,350        
37,531   
53,392        
   $  1,527,791      $  1,527,854      $  1,230,491      $  1,231,343   

775,504        
37,531        

The fair value of corporate commercial paper and time deposits is based on the use of market interest rates for identical or similar 
assets (Level 2 fair value measurement). 

NOTE 3. 

PROPERTY AND EQUIPMENT 

The components of property and equipment are as follows: 

Land 
Buildings and leasehold improvements 
Furniture, fixtures, equipment and purchased software 
Construction in progress 
Property and equipment, at cost 

Less accumulated depreciation and amortization 

Property and equipment, net 

2020 

2019 

   $ 

   $ 

150,030      $ 
492,747        
379,344        
1,292        
1,023,413        
516,988        
506,425      $ 

145,172   
478,361   
353,923   
794   
978,250   
478,906   
499,344   

NOTE 4. 

LEASES  

The Company enters into lease agreements primarily for office and warehouse space in all districts where it conducts business. 
As of December 31, 2020, all of the Company's leases are operating leases. Lease terms are either on a month-to-month basis 
or terminate at various times through 2040. The Company also has two long-term operating lease arrangements to use land, for 
which the usage rights were entirely prepaid. Usage rights for those arrangements are recognized in rent expense over the lease 
terms up to 2057. 

Lease cost for the years ended December 31, 2020 and 2019 is recorded under rent and occupancy expenses in the consolidated 
statements of earnings and is comprised of the following: 

Operating lease cost 
Variable lease cost 
Total lease cost 

   $ 

   $ 

2020 

2019 

91,436      $ 
26,857        
118,293      $ 

81,912   
25,843   
107,755   

Variable lease cost includes short-term lease expenses, which are insignificant.  

Maturities of lease liabilities as of December 31, 2020 are as follows: 

2021 
2022 
2023 
2024 
2025 
Thereafter 
Total minimum lease payments 
Less imputed interest 
Lease liability 

F-14. 

   $ 

   $ 

89,317   
82,920   
70,654   
55,981   
50,006   
157,576   
506,454   
68,265   
438,189   

 
 
  
  
  
    
  
  
  
  
  
     
         
         
         
    
  
  
     
  
     
  
 
 
  
  
  
     
  
  
  
     
  
     
  
     
  
     
  
     
  
 
 
 
  
  
  
     
  
  
  
     
  
 
 
  
  
     
  
     
  
     
  
     
  
     
  
     
  
     
  
The weighted-average remaining lease term and weighted-average discount rate are as follows: 

Weighted-average remaining lease term (in years) 
Weighted-average discount rate 

Other information related to the Company's operating leases are as follows: 

2020 

2019 

7.86   
4.08 % 

7.37   
4.78 % 

Right-of-use assets obtained in exchange for new operating lease liabilities     $ 
   $ 
Cash paid for amounts included in the measurement of lease liabilities 

109,515      $ 
90,101      $ 

103,788   
79,040   

2020 

2019 

Supplemental Information for Comparative Periods 

The Company recorded rent expense under operating leases of $89,377 for the year ended December 31, 2018. 

NOTE 5. 

SHAREHOLDERS’ EQUITY 

A.  |  Stock Repurchase Plans 

The Company has a Discretionary Stock Repurchase Plan originally approved by the Board of Directors in November 2001, and 
amended  from  time  to  time  under  which  management  as  of  December 31,  2020  is  authorized  to  repurchase  shares  down  to 
160,000 shares of common stock outstanding. 

The Company had a Non-Discretionary Stock Repurchase Plan, originally approved by the Board of Directors in November 1993, 
under which management was authorized to repurchase up to 40,000 shares of the Company’s common stock in the open market 
with the proceeds received from the exercise of employee stock options and the Employee Stock Purchase Plan. Since March 
31, 2019, all shares authorized under this plan have been repurchased and no further shares are available for future repurchases. 

Cumulative shares repurchased since inception of the plans were 118,591 at an average price of $43.82. 

B.  |  Omnibus Incentive Plan 

On May 5, 2020, the shareholders approved the Company's Amended and Restated 2017 Omnibus Incentive Plan (Amended 
2017 Plan), which made available 5,500 shares of the Company's common stock in aggregate to be issued under any award type 
allowed by the Amended 2017 Plan. The RSUs granted in 2020, 2019 and 2018 generally vest annually over three years based 
on continued employment and are settled upon vesting in shares of the Company's common stock on a one-for-one basis. 

The Amended 2017 Plan also provides for annual equity awards to non-employee directors. The Amended 2017 Plan provides 
for an annual grant of equity awards to each participant with a fair market value that may not exceed $600, or $800 with respect 
to the Chairman of the Board. Restricted shares granted to non-employee directors in 2020, 2019 and 2018 vest at the time of 
grant and there were no unvested restricted shares as of December 31, 2020. In 2020, restricted shares totaling 19 were granted 
with a fair value per share of $72.90. 

The following table summarizes information about RSUs and restricted shares: 

Outstanding at December 31, 2019 
RSUs granted 
RSUs vested 
RSUs forfeited 
Outstanding at December 31, 2020 

F-15. 

Number of 
shares 

Weighted average 
grant date fair value 

946      $ 
543      $ 
(505 )    $ 
(19 )    $ 
965      $ 

69.54   
74.13   
61.25   
74.70   
73.92   

 
 
 
  
  
  
  
  
  
  
     
    
  
     
    
 
 
  
  
  
     
  
  
  
 
 
 
 
 
  
  
  
    
  
  
     
  
     
  
     
  
     
  
     
 
In  2020,  2019  and  2018,  the  Company  also  awarded  95,  96  and  18  PSUs,  respectively,  under  the  Amended  2017  Plan. 
Outstanding PSUs include performance conditions to be finally measured based on financial results at December 31, 2020, 2021 
and 2022. The final number of PSUs will be determined using an adjustment factor of up to 2 times or down to 0.5 of the targeted 
PSU  grant,  depending  on  the  degree  of  achievement  of  the  designated  performance  targets.  If  the  minimum  performance 
thresholds are not achieved, no shares will be issued. Each PSU will convert to one share of the Company's common stock upon 
vesting.  

At December 31, 2020, there were 210 shares of PSUs unvested at target levels, with a weighted-average grant date fair value 
of $73.92.  

RSUs and PSUs granted under the Amended 2017 Plan have dividend equivalent rights, which entitle holders of RSUs and PSUs 
to the same dividend value per share as holders of common stock. Dividend equivalent rights are subject to the same vesting 
and other terms and conditions as the corresponding unvested RSUs and PSUs and are accumulated and paid in shares when 
the underlying awards vest.  

At December 31, 2020, there are approximately 3,028 shares available for grant under the Amended 2017 Plan. 

When restrictions on employee RSUs or PSUs lapse the Company derives a tax deduction in certain countries based on the fair 
market value of the award upon vesting and subject to the limits allowed under each jurisdiction’s tax regulations. Until vesting, a 
deferred  tax  asset  is  recognized  and  measured  based  on  the  fair  value  of  the  award  at  the  date  of  grant  (consistent  with 
measurement for stock compensation expense). Any excess or shortfall in the tax deduction resulting from the difference between 
fair  market  value  of  the  award  between  the  date  of  grant  and  the  date  of  vesting  is  recognized  in  income  tax  expense  upon 
vesting. 

C.  |  Stock Option Plans 

Historically,  the  Company  granted  stock  options  under  stock  option  plans  approved  annually  by  shareholders.  Those  plans 
generally allowed for the grant of qualified and non-qualified grants and outstanding options expire no more than ten years from 
the date of grant. Stock options granted in 2016 vest over three years from the date of grant as compared to five years for options 
granted  in  prior  years.  Stock  options  were  last  granted  in  2016  under  the  Company's  2016  stock  options  plan.  No  additional 
shares can  be  granted  under  any  of the Company's stock option plans  other  than the Amended 2017 Plan  and there  was  no 
remaining unamortized expense for stock options as of December 31, 2020. 

Upon the exercise of non-qualified stock options and disqualifying dispositions of incentive stock options, the Company derives 
a  tax  deduction  measured  by  the  excess  of  the  market  value  over  the  option  price  at  the  date  of  exercise  or  disqualifying 
disposition.  The  portion  of  the  benefit  from  the  deduction,  which  equals  the  estimated  fair  value  of  the  options  (previously 
recognized as compensation  expense) is recorded  as  a credit to the  deferred tax asset for non-qualified  stock options  and is 
recorded  as  a  credit  to  current  tax  expense  for  any  disqualified  dispositions  of  incentive  stock  options.  For  disqualifying 
dispositions, when the amount of the tax deduction is less than the cumulative amount of compensation expense recognized for 
the award, the amount credited to current tax expense is limited to the tax benefit associated with the tax deduction.  

The following table summarizes information about stock options: 

Outstanding at December 31, 2019 
Options granted 
Options exercised 
Options forfeited 
Options canceled 
Outstanding at December 31, 2020 
Exercisable at December 31, 2020 

Weighted 
average 
exercise 
price 
per share 

Weighted 
average 
remaining 
contractual 
life 

Aggregate 
intrinsic 
value 

Number of 
shares 

6,763      $ 
—      $ 
(3,189 )    $ 
(4 )    $ 
(17 )    $ 
3,553      $ 
3,553      $ 

44.85        
—        
45.26        
47.27        
43.63        
44.49        
44.49        

3.59      $ 
3.59      $ 

179,836   
179,836   

F-16. 

 
 
  
  
  
    
    
    
  
  
     
         
    
  
     
         
    
  
     
         
    
  
     
         
    
  
     
         
    
  
     
  
     
 
D.  |  Stock Purchase Plan 

In May 2002, the shareholders approved the Company’s 2002 Employee Stock Purchase Plan (the 2002 Plan), which became 
effective August 1, 2002. As last amended in May 2019, the Company’s 2002 Plan provides for 15,305 shares of the Company’s 
common stock to be reserved for issuance upon exercise of purchase rights granted to employees who elect to participate through 
regular payroll deductions beginning August 1 of each year. The purchase rights are exercisable on July 31 of the following year 
at a price equal to the lesser of (1) 85% of the fair market value of the Company’s stock on the last trading day in July or (2) 85% 
of the fair market value of the Company’s stock on the first trading day in August of the preceding year. A total of 12,824 shares 
have been issued under the 2002 Plan since inception and $23,552 has been withheld from employees at December 31, 2020 in 
connection with the plan year ending July 31, 2021. 

E.  |  Share-Based Compensation Expense 

The fair value of employee stock purchase rights granted under the 2002 Plan is estimated on the date of grant using the Black-
Scholes Model with the following assumptions: 

For the years ended December 31, 
2019 

2018 

2020 

Dividend yield 
Volatility 
Risk-free interest rates 
Expected life (years) 
Weighted average fair value 

1.40 %     
32 %     
0.15 %     
1        
23.26      $ 

1.40 %     
23 %     
1.96 %     
1        
17.03      $ 

1.30 % 
22 % 
2.39 % 
1   
17.49   

   $ 

The Company’s expected volatility assumptions are based on the historical volatility of the Company’s stock over a period of time 
commensurate to the expected life. The expected life assumption is based on the one-year offering period. The risk-free interest 
rate for the expected term of the option is based on the corresponding yield curve in effect at the time of grant for U.S. Treasury 
bonds having the same term as the expected life of the option. The expected dividend yield is based on the Company’s historical 
experience.  The  forfeiture  assumption  used  to  calculate  compensation  expense  is  primarily  based  on  historical  pre-vesting 
employee forfeiture patterns. 

The compensation expense for employee RSUs and PSUs is based on the fair market value of the Company’s share of common 
stock on the date of grant. RSUs and PSUs awarded in 2020, 2019 and 2018 were granted at a weighted-average grant date fair 
value of $74.00, $75.73 and $69.58, respectively. 

The total intrinsic value of options exercised during the years ended December 31, 2020, 2019 and 2018 was approximately $117 
million, $79 million and $92 million, respectively. 

As of December 31,  2020, the  total unrecognized compensation  cost related  to stock awards is $54 million  and the  weighted 
average period over which that cost is expected to be recognized is 1.7 years. 

Shares issued as a result of stock option exercises, restricted stock awards, vested RSUs, vested PSUs and employee stock 
plan purchases are issued as new shares outstanding by the Company. 

NOTE 6. 

BASIC AND DILUTED EARNINGS PER SHARE 

Diluted earnings attributable to shareholders per share is computed using the weighted average number of common shares and 
dilutive potential common shares outstanding. Dilutive potential shares represent outstanding stock options, including purchase 
options under the Company's employee stock purchase plan and unvested RSUs. Basic earnings attributable to shareholders 
per  share  is  calculated  using  the  weighted  average  number  of  common  shares  outstanding  without  taking  into  consideration 
dilutive potential common shares outstanding. 

F-17. 

 
 
  
  
  
  
  
  
  
     
     
  
  
     
  
     
  
     
  
     
  
 
The following table reconciles the numerator and the denominator of the basic and diluted per share computations for earnings 
attributable to shareholders. 

2020 
Basic earnings attributable to shareholders 
Effect of dilutive potential common shares 
Diluted earnings attributable to shareholders 
2019 
Basic earnings attributable to shareholders 
Effect of dilutive potential common shares 
Diluted earnings attributable to shareholders 
2018 
Basic earnings attributable to shareholders 
Effect of dilutive potential common shares 
Diluted earnings attributable to shareholders 

Net earnings 
attributable to 
shareholders       

Weighted 
average 
shares 

Earnings per 
share 

   $ 

   $ 

   $ 

   $ 

   $ 

   $ 

696,140        
—        
696,140        

590,395        
—        
590,395        

618,199        
—        
618,199        

168,333      $ 
2,563        
170,896      $ 

170,899      $ 
3,310        
174,209      $ 

174,133      $ 
3,700        
177,833      $ 

4.14   
—   
4.07   

3.45   
—   
3.39   

3.55   
—   
3.48   

Substantially all outstanding potential common shares in 2020, 2019 and 2018 were dilutive. 

NOTE 7. 

INCOME TAXES 

The 2017 Tax Act, which is also commonly referred to as “U.S. tax reform”, significantly changed U.S. corporate income tax laws 
by, among other things, reducing the U.S. corporate income tax rate from 35% to 21% starting in 2018 and created a territorial 
tax system with a one-time mandatory tax on the undistributed foreign earnings of the Company's non-U.S. subsidiaries.  

Income tax expense (benefit) includes the following components: 

2020 

Current 
Deferred 

2019 

Current 
Deferred 

2018 

Current 
Deferred 

   Federal 

State 

     Foreign 

Total 

   $ 

   $ 

   $ 

   $ 

   $ 

   $ 

37,551      $ 
8,440        
45,991      $ 

18,432      $  193,996      $ 
—        
18,363      $  193,996      $ 

(69 )      

249,979   
8,371   
258,350   

35,324      $ 
3,149        
38,473      $ 

13,711      $  150,261      $ 
—        
15,044      $  150,261      $ 

1,333        

199,296   
4,482   
203,778   

45,996      $ 
(9,759 )      
36,237      $ 

13,262      $  151,312      $ 
—        
(2,272 )      
10,990      $  151,312      $ 

210,570   
(12,031 ) 
198,539   

The components of earnings before income taxes are as follows: 

United States 
Foreign 

2020 

2019 

2018 

   $ 

   $ 

325,009      $ 
631,555        
956,564      $ 

327,878      $ 
467,916        
795,794      $ 

313,178   
505,151   
818,329   

F-18. 

 
 
  
  
  
     
  
  
     
         
         
    
  
  
     
  
  
     
         
         
    
  
  
     
  
  
     
         
         
    
  
  
     
  
 
 
 
  
  
    
    
  
  
     
         
         
         
    
  
  
     
  
  
  
     
         
         
         
    
  
  
     
  
  
  
     
         
         
         
    
  
  
     
  
  
 
 
  
  
  
    
    
  
  
  
     
  
  
 
Income  tax  expense  differs  from  amounts  computed  by  applying  the  United  States  Federal  income  tax  rate  of  21%  when 
compared to earnings before income taxes as a result of the following: 

Computed “expected” tax expense 
Increase (decrease) in income taxes resulting from: 

Effect of foreign taxes 
State income taxes, net of Federal income tax benefit 
Nondeductible executive compensation 
Stock compensation expense, net 
Other, net 

2020 

2019 

2018 

   $ 

200,879      $ 

167,117      $ 

171,849   

48,584        
14,507        
4,324        
(8,461 )      
(1,483 )      
258,350      $ 

26,599        
11,885        
2,838        
(2,689 )      
(1,972 )      
203,778      $ 

16,445   
8,682   
3,126   
(3,860 ) 
2,297   
198,539   

   $ 

The Company's effective tax rate in 2020, 2019 and 2018 benefited from significant share-based compensation deductions. In 
2020, 2019 and 2018, the Company also benefited from U.S. Federal tax credits totaling $16.7 million, $15.7 million and $20.3 
million, respectively, principally because of withholding taxes related to the Company's foreign operations, as well as U.S. income 
tax deductions for  Foreign-derived intangible income (FDII) of $10.0 million,  $9.0 million and  $4.8 million, respectively. These 
amounts were partially offset by the effect of higher foreign tax rates of the Company's international subsidiaries, when compared 
to the U.S. Federal income tax rate of 21%, as well as certain expenses that are no longer deductible under the 2017 Tax Act, 
including certain executive compensation in excess of amounts allowed. The Company treats BEAT and GILTI as components 
of  current  income  tax  expense.  For  the  years  2020,  2019  and  2018,  there  was  no  BEAT  expense  and  GILTI  expense  was 
insignificant. In both 2019 and 2018, the Company received state income tax refunds totaling approximately $4 million. 

The tax effects of temporary differences and tax credits that give rise to significant portions of deferred tax assets and deferred 
tax liabilities are as follows: 

Years ended December 31, 
Deferred Tax Assets: 

Deductible stock compensation expense, net 
Operating lease liabilities 
Accrued third party obligations, deductible for taxes upon economic performance 
Excess of financial statement over tax depreciation 
Foreign currency translation adjustments 
Retained liability for cargo claims 
Provision for credit losses on accounts receivable 

   $ 

Total gross deferred tax assets 

Deferred Tax Liabilities: 

Unremitted foreign earnings, net of related foreign tax credits 
Operating lease assets 
Deferred contract costs 

Total gross deferred tax liabilities 

Net deferred tax (liabilities) assets 

   $ 

2020 

2019 

14,265      $ 
52,223        
6,242        
8,123        
4,604        
1,128        
954        
87,539        

43,805        
49,865        
917        
94,587        
(7,048 )    $ 

18,569   
52,966   
5,333   
5,802   
9,248   
1,006   
916   
93,840   

31,615   
52,351   
1,840   
85,806   
8,034   

Based on management’s review of the Company’s tax positions, the Company had no significant unrecognized tax benefits as of 
December 31, 2020 and 2019. 

The Company is subject to taxation in  various states  and many foreign jurisdictions including the People’s Republic  of China, 
including Hong Kong, Taiwan, Vietnam, India, Mexico, Canada, Netherlands and the United Kingdom. The Company believes 
that its tax positions, including intercompany transfer pricing policies, are reasonable and consistently applied. The Company is 
under, or may be subject to, audit or examination and assessments by the relevant authorities in respect to these and any other 
jurisdictions  primarily  for years  2009 and  thereafter.  Sometimes  audits  result  in  proposed  assessments  where  the  ultimate 
resolution  could  result in  significant  additional  tax, penalties and interest  payments  being required. The Company  establishes 
liabilities when, despite its belief that the tax return positions are appropriate and consistent with tax law, it concludes that it may 
not be successful in realizing the tax position. In evaluating a tax position, the Company determines whether it is more likely than 
not that the position will be sustained upon examination, including resolution of any related appeals or litigation processes, based 
on the technical merits of the position and in consultation with qualified tax advisors.  

F-19. 

 
 
  
  
  
    
    
  
  
  
     
         
         
    
  
     
  
     
  
     
  
     
  
     
  
  
 
 
 
  
  
    
  
  
     
         
    
  
  
     
  
     
  
     
  
     
  
     
  
     
  
     
  
     
         
    
  
     
  
     
  
     
  
     
  
 
The total amount of the Company’s tax contingencies may increase in 2021. In addition, changes in state, federal, and foreign 
tax laws and changes, including transfer pricing and changes in interpretations of these laws may increase the Company’s existing 
tax contingencies. The timing of the resolution of income tax examinations can be highly uncertain, and the amounts ultimately 
paid including  interest  and  penalties,  if  any,  upon  resolution  of  the  issues  raised  by  the  taxing  authorities  may  differ  from  the 
amounts recorded.  It is  reasonably possible  that  within the  next twelve months the Company may  undergo  further  audits and 
examinations by various tax  authorities and  possibly may reach resolution  related to income tax  examinations in one or more 
jurisdictions. These assessments or settlements could result in changes to the Company’s contingencies related to positions on 
tax filings in future years. The estimate of any ultimate tax liability contains assumptions based on experiences, judgments about 
potential actions by taxing jurisdictions as  well as judgments  about the likely  outcome of issues that  have  been  raised  by the 
taxing jurisdiction. Any interest and penalties expensed in relation to the underpayment of income taxes were insignificant for the 
years ended December 31, 2020, 2019 and 2018. 

F-20. 

 
NOTE 8. 

COMMITMENTS 

A.  |  Unconditional Purchase Obligations 

The  Company  enters  into  short-term  unconditional  purchase  obligations  with  asset-based  providers  reserving  space  on  a 
guaranteed basis. The pricing of these obligations varies to some degree with market conditions. Historically, the Company has 
met these  obligations in the  normal course of  business  within  one  year.  In the regular course of  business, the Company also 
enters into agreements with service providers to maintain or operate equipment, facilities or software that can be longer than one 
year. We also regularly have contractual obligations for specific projects related to improvements of our owned or leased facilities 
and information technology infrastructure. Purchase obligations outstanding as of December 31, 2020 totaled $118,671.  

B.  |  Employee Benefits 

The Company has employee savings plans under which the Company provides a discretionary matching contribution. In 2020, 
2019 and 2018, the Company’s contributions under the plans were $20,713, $19,624, and $19,600, respectively. 

C.  |  Credit Arrangements 

Certain of the Company’s foreign subsidiaries maintain bank lines of credit for short-term working capital purposes. A few of these 
credit lines are supported by standby letters of credit issued by a United States bank, or guarantees issued by the Company to 
the foreign banks issuing the credit line. At December 31, 2020, the Company was contingently liable for approximately $71,937 
under  outstanding  standby  letters  of  credit  and  guarantees.  At  December 31,  2020,  the  Company  was  in  compliance  with  all 
restrictive covenants of these credit lines and the associated credit facilities. 

The standby letters of credit and guarantees relate to obligations of the Company’s foreign subsidiaries for credit extended in the 
ordinary course of business by direct carriers, primarily airlines, and for duty and tax deferrals available from governmental entities 
responsible for customs and value-added-tax (VAT) taxation. The total underlying amounts due and payable for transportation 
and governmental excise taxes are properly recorded as obligations in the books of the respective foreign subsidiaries, and there 
would be no need to record additional expense in the unlikely event the parent company were to be required to perform. 

NOTE 9. 

CONTINGENCIES 

The Company is involved in claims, lawsuits, government investigations and other legal matters that arise in the ordinary course 
of  business  and  are  subject  to  inherent  uncertainties.  Currently,  in  management's  opinion  and  based  upon  advice  from  legal 
advisors, none of these matters are expected to have a significant effect on the Company's operations, cash flows or financial 
position. As of December 31, 2020, the amounts recorded for these claims, lawsuits, government investigations and other legal 
matters are not significant to the Company's operations, cash flows or financial position. At this time, the Company is unable to 
estimate any additional loss or range of reasonably possible losses, if any, beyond the amounts recorded, that might result from 
the resolution of these matters. 

F-21. 

 
 
NOTE 10. 

BUSINESS SEGMENT INFORMATION 

Financial information regarding 2020, 2019 and 2018 operations by the Company’s designated geographic areas is as follows: 

UNITED 
STATES      

OTHER 
NORTH 
AMERICA     

LATIN 
AMERICA     

SOUTH 
ASIA       EUROPE      

MIDDLE 
EAST, 
AFRICA 
AND 
INDIA      ELIMINATIONS     CONSOLIDATED   

NORTH 
ASIA 

564       

1,194       

1,946       

1,886       

37,081       

31,604       

4,961        1,876       

2,202        2,264       

  $ 1,528,815        212,369        87,297       1,970,662       544,873        884,968       311,997       

  $ 2,712,067        354,405        150,202       2,494,556       743,406       1,280,669       443,487       

  $ 1,568,461        192,875        93,249       3,157,086       738,648       1,080,741       359,682       

  $ 2,776,546        328,427        156,163       3,838,332       989,633       1,544,130       487,011       

  $ 
8,029        1,872       
  $ 1,928,945        67,243        32,273        241,155       121,411        196,637       114,369       

  $ 2,532,324        186,204        85,085        876,856       272,106        752,589       240,984       
6,394        2,629       
  $ 

2020 
Revenues1 
Directly related cost of 
transportation and 
other expenses2 
Salaries and other 
operating expenses3    $  877,117        100,687        48,114        332,978       149,269        375,900       104,968       
87,489        22,361       
  $  330,968        34,865        14,800        348,268       101,716       
Operating income 
Identifiable assets at 
period end 
Capital expenditures 
Depreciation and 
amortization 
Equity 
2019 
Revenues1 
Directly related cost of 
transportation and 
other expenses2 
Salaries and other 
operating expenses3    $  859,946        101,654        55,512        271,594       127,478        342,073       112,844       
Operating income 
53,628        18,646       
Identifiable assets at 
period end 
Capital expenditures 
Depreciation and 
amortization 
Equity 
2018 
Revenues1 
Directly related cost of 
transportation and 
other expenses2 
Salaries and other 
operating expenses3    $  816,817        94,950        53,970        289,015       125,056        337,970       108,131       
Operating income 
65,446        25,731       
Identifiable assets at 
period end 
Capital expenditures 
Depreciation and 
amortization 
Equity 

  $ 1,689,950        161,604        53,542        533,071       152,646        513,744       206,367       
10,815        4,387       
  $ 

  $ 1,978,307        153,813        72,677        538,526       178,336        551,576       219,953       
9,231        1,891       
  $ 

  $ 
7,727        1,860       
  $ 1,339,673        72,941        26,007        200,371       100,706        157,003       123,228       

  $ 
7,398        1,958       
  $ 1,521,059        65,100        29,148        247,725        94,727        159,308       114,726       

  $ 1,352,924        216,753        94,041       2,315,826       591,925        926,949       330,209       

  $ 2,479,812        355,802        156,854       2,886,322       777,863       1,330,365       464,071       

8,843        281,481        60,882       

7,393        252,300        71,055       

  $  310,071        44,099       

  $  323,306        40,382       

3,057        2,182       

5,309        2,257       

1,767        1,558       

5,263        1,912       

21,732       

33,511       

28,666       

31,049       

4,259       

1,042       

1,847       

1,508       

2,353       

1,556       

1,881       

1,489       

(3,761 )     

10,116,481   

(1,952 )     

7,188,790   

(1,779 )     
(30 )     

1,987,254   
940,437   

(18,645 )     
—       

—       
(38,806 )     

4,927,503   
47,543   

56,959   
2,663,227   

(3,366 )     

8,175,426   

(2,023 )     

5,538,958   

(1,325 )     
(18 )     

(1,304 )     
—       

1,869,776   
766,692   

3,691,884   
47,022   

—       
(34,574 )     

50,950   
2,197,219   

(312,724 )     

8,138,365   

(310,635 )     

5,517,992   

(2,099 )     
10       

1,823,810   
796,563   

3,635       
—       

3,314,559   
47,474   

—       
(32,209 )     

54,019   
1,987,720   

1 

In 2019, the Company revised its process to record the transfer, between its geographic operating segments, of revenues and the directly 
related cost of transportation and other expenses for freight service transactions between Company origin and destination locations. This 
change better aligns revenue reporting  with the location  where the services are  performed,  as  well  as the transactional  reporting  being 
developed as part of the Company’s new accounting systems and processes. The change in presentation had no impact on consolidated 
or segment operating income. The 2019 results also include the effect of changing the presentation of certain import services from a net to 
a gross basis, which increased segment revenues and directly related operating expenses but did not change operating income. The impact 
of these changes on reported segment revenues was immaterial and prior year segment revenues have not been revised. 

F-22. 

 
 
 
  
  
    
    
        
        
        
        
        
        
        
        
    
    
        
        
        
        
        
        
        
        
    
    
        
        
        
        
        
        
        
        
    
 
 
2 

3 

Directly  related  cost  of  transportation  and  other  expenses  totals  operating  expenses  from  airfreight  services,  ocean  freight  and  ocean 
services and customs brokerage and other services as shown in the consolidated statements of earnings.  
Salaries and other operating expenses totals salaries and related, rent and occupancy, depreciation and amortization, selling and promotion 
and other as shown in the consolidated statements of earnings. 

Other  than  the  United  States,  only  the  People’s  Republic  of  China,  including  Hong  Kong,  represented  more  than  10%  of  the 
Company’s total revenue, total operating income, total identifiable assets or equity in any period presented as noted in the table 
below. 

Revenues 
Operating income 
Identifiable assets at year end 
Equity 

NOTE 11. 

QUARTERLY RESULTS (UNAUDITED) 

2020 

2019 

2018 

32 %      
29 %      
14 %      
6 %      

26 %      
27 %      
12 %      
9 %      

29 % 
30 % 
14 % 
8 % 

1st 

2nd 

3rd 

4th 

2020 
Revenues1 
Operating income1 
Net earnings 
Net earnings attributable to shareholders 
Diluted earnings attributable to shareholders per share 
Basic earnings attributable to shareholders per share 
2019 
Revenues2 
Operating income2 
Net earnings 
Net earnings attributable to shareholders 
Diluted earnings attributable to shareholders per share 
Basic earnings attributable to shareholders per share 

   $  1,901,864         2,580,632          2,464,797         3,169,188   
281,811   
199,525   
198,620   
1.16   
1.17   

159,055        
122,782        
122,344        
0.71        
0.73        

251,945        
191,719        
191,307        
1.12        
1.14        

247,626         
184,188         
183,869         
1.09         
1.10         

   $  2,020,051         2,035,579          2,074,855         2,044,941   
180,340   
137,748   
137,326   
0.79   
0.81   

187,601        
140,111        
139,699        
0.80        
0.81        

206,550        
160,627        
160,221        
0.92        
0.94        

192,201         
153,530         
153,149         
0.88         
0.90         

The sum of quarterly per share data may not equal the per share total reported for the year. 

1 

2 

During the fourth quarter of 2020, the Company’s services experienced record high airfreight tonnage and ocean volumes 
and high average sell rates and buy rates, when compared to the third quarter of 2020 and the prior year, as demand grew 
while  capacity  shortages  persisted  in  particular  on  exports  from  North  Asia.  In  the  fourth  quarter  of  2020,  the  People's 
Republic of China, including Hong Kong, represented 34% of the Company’s total revenues and 27% of the Company’s 
total operating income. Airfreight services revenues accounted for the largest increase at 41% from the third quarter of 2020 
to the fourth quarter of 2020 and represented 49% of the Company’s total revenues in the fourth quarter of 2020. 
The fourth quarter of 2019 was significantly impacted by declines in results in our China operations due to the slowing of 
trade  to  and  from  China,  which  impacted  overall  freight  movement  around  the  globe.  In  the  fourth  quarter  of  2019,  the 
People's Republic of China, including Hong Kong, represented 25% of the Company’s total revenues and the Company’s 
total operating income. 

F-23. 

 
 
     
 
  
  
  
     
     
  
  
     
  
     
  
     
  
     
 
 
  
  
  
    
     
    
  
  
     
         
          
         
    
  
  
     
  
     
  
     
  
     
  
     
  
     
         
          
         
    
  
  
     
  
     
  
     
  
     
  
     
 
 
 
 
 
 
D I R E C T O R S

R O B E R T   R .   W R I G H T

D i r e c t o r,  C h a i r m a n o f t h e B o a r d

G L E N N   M .   A L G E R

D i r e c t o r

R O B E R T   P .   C A R L I L E

D i r e c t o r,  A u d i t  C o m m i t t e e C h a i r

J A M E S   M .   D U B O I S

D i r e c t o r

M A R K   A .   E M M E R T

D i r e c t o r, C o m p e n s a t i o n C o m m i t t e e C h a i r

D I A N E   H .   G U L Y A S

D i r e c t o r

J E F F R E Y   S .   M U S S E R

D i r e c t o r, P r e s i d e n t & C h i e f E x e c u t i v e  O f f i c e r

L I A N E   J .   P E L L E T I E R

D i r e c t o r, N o m i n a t i n g  & C o r p o r a t e G o v e r n a n c e C o m m i t t e e C h a i r

E X E C U T I V E   O F F I C E R S   &   S E N I O R   M A N A G E R S

J E F F R E Y   S .   M U S S E R 

P r e s i d e n t  &  C h i e f  E x e c u t i v e  O f f i c e r

E U G E N E   K .   A L G E R 

P r e s i d e n t ,  G l o b a l S e r v i c e s

T I M O T H Y   C .   B A R B E R 

E x e c u t i v e V i c e  P r e s i d e n t , E u r o p e 

K H O O N   L I N G   L I M 

S e n i o r V i c e P r e s i d e n t , S o u t h A s i a 

D A N A   L .   L O R E N Z E 

S e n i o r V i c e P r e s i d e n t , G l o b a l C u s t o m s 

C H R I S T O P H E R   J .   M C C L I N C Y 

S e n i o r V i c e P r e s i d e n t & C h i e f I n f o r m a t i o n O f f i c e r 

B L A K E   R .   B E L L 

B R A D L E Y   S .   P O W E L L 

S e n i o r  V i c e P r e s i d e n t , G l o b a l Tr a n s c o n 

S e n i o r V i c e P r e s i d e n t & C h i e f F i n a n c i a l O f f i c e r

K E L L Y   K .   B L A C K E R 

S e n i o r  V i c e P r e s i d e n t , G l o b a l A i r 

W I L L I A M   A .   R O M B E R G E R   I I I 

S e n i o r V i c e P r e s i d e n t , T h e  A m e r i c a s 

B E N J A M I N   G .   C L A R K 

R I C H A R D   H .   R O S T A N 

S e n i o r  V i c e P r e s i d e n t , C h i e f   S t r a t e g y  O f f i c e r 

P r e s i d e n t , G l o b a l G e o g r a p h i e s &  O p e r a t i o n s 

J E F F R E Y   F .   D I C K E R M A N 

J .   J O N A T H A N   S O N G 

S e n i o r  V i c e P r e s i d e n t , G e n e r a l C o u n s e l  &   C o r p o r a t e  S e c r e t a r y 

S e n i o r V i c e P r e s i d e n t , G l o b a l S a l e s  & M a r k e t i n g 

K A R L   F R A N C I S C O

S e n i o r  V i c e P r e s i d e n t , G l o b a l O c e a n

J O S E   A .   U B E D A 

S e n i o r V i c e P r e s i d e n t , D i g i t a l S o l u t i o n s 

S T E V E N   J .   G R I M M E R 

S e n i o r  V i c e P r e s i d e n t ,  A c c o u n t M a n a g e m e n t 

D A N I E L   R .   W A L L 

P r e s i d e n t , G l o b a l P r o d u c t s 

S C O T T   M .   K E L L Y 

A L L E N   W A N G 

V i c e P r e s i d e n t ,  G l o b a l O c e a n S e r v i c e s 

S e n i o r V i c e P r e s i d e n t , N o r t h A s i a 

B R U C E   J .   K R E B S 

M I C H E L L E   D .   W E A V E R 

S e n i o r  V i c e P r e s i d e n t , G l o b a l D i s t r i b u t i o n 

S e n i o r V i c e P r e s i d e n t , G l o b a l O r d e r M a n a g e m e n t 

M U R A L I   K R I S H N A M U R T H Y 

C R A I G   L .   W I L W E R D I N G 

S e n i o r  V i c e P r e s i d e n t , M i d d l e E a s t ,   A f r i c a  &   I n d i a n  S u b c o n t i n e n t 

S e n i o r V i c e P r e s i d e n t , G l o b a l B u s i n e s s O p e r a t i o n s

C O R P O R A T E   I N F O R M A T I O N

C O R P O R A T E   H E A D Q U A R T E R S

A N N U A L   M E E T I N G

E X P E D I T O R S   I N T E R N A T I O N A L 
O F   W A S H I N G T O N ,   I N C .

10 1 5  T h i r d  A v e n u e , S e a t t l e ,  WA  9 8 10 4

I N F O R M A T I O N   I S   A V A I L A B L E   O N
w w w. e x p e d i t o r s . c o m

T h e a n n u a l m e e t i n g o f s h a r e h o l d e r s w i l l b e h e l d  Tu e s d a y, M a y 4 , 2 0 2 1 , 
a t 8 : 0 0 a m a t E x p e d i t o r s ’ C o r p o r a t e H e a d q u a r t e r s .

T R A N S F E R   A G E N T   &   R E G I S T R A R , 

I N V E S T O R   R E L A T I O N S

D I V I D E N D   D I S B U R S I N G   A G E N T

C O M P U T E R S H A R E   T R U S T   C O M P A N Y ,   N . A .
R e g u l a r  M a i l :
P. O .  B o x 5 0 5 0 0 0 
L o u i s v i l l e ,  K Y  4 0 2 3 3 - 5 0 0 0

O v e r n i g h t  D e l i v e r y :
4 6 2  S o u t h 4 t h  S t r e e t  S u i t e  16 0 0
L o u i s v i l l e ,  K Y 4 0 2 0 2

T E L E P H O N E
(8 7 7) 4 9 8 - 8 8 6 1
( 7 8 1)  5 75 -2 8 7 9

W E B S I T E
w w w. c o m p u t e r s h a r e . c o m

F u r t h e r i n f o r m a t i o n a b o u t t h e C o m p a n y, a d d i t i o n a l c o p i e s o f t h i s 
r e p o r t , F o r m 10 - K o r o t h e r f i n a n c i a l i n f o r m a t i o n m a y b e o b t a i n e d 
w i t h o u t c h a r g e b y w r i t i n g :

G E O F F R E Y   W .   B U S C H E R
D i r e c t o r - I n v e s t o r R e l a t i o n s
E x p e d i t o r s I n t e r n a t i o n a l o f Wa s h i n g t o n , I n c .
10 1 5 T h i r d A v e n u e , S e a t t l e , WA 9 8 10 4

i n v e s t o r. e x p e d i t o r s . c o m / i n f o r m a t i o n - r e q u e s t /c o n t a c t - u s

E X P E D I T O R S ’   C O M M I T M E N T   T O   S U S T A I N A B I L I T Y

I N D E P E N D E N T   R E G I S T E R E D   P U B L I C

Infor mat ion about Ex peditors’ commit ment to the environment; cor porate 
soc ial responsibilit y; sec ur it y, health, and safet y; and good gover nance are 
desc r ibed in detail under “ Su stainabilit y” at w w w.ex peditors.com and in 
the Company’s updated Su stainabilit y R epor t 

A C C O U N T I N G   F I R M

K P M G   L L P
19 1 8 E i g h t h A v e n u e , S u i t e 2 9 0 0
S e a t t l e , WA 9 8 10 1

w w w.ex peditors.com /about- u s/su stainabilit y

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