Quarterlytics / Industrials / Integrated Freight & Logistics / FedEx

FedEx

fdx · NYSE Industrials
Claim this profile
Ticker fdx
Exchange NYSE
Sector Industrials
Industry Integrated Freight & Logistics
Employees 10,000+
← All annual reports
FY2016 Annual Report · FedEx
Sign in to download
Loading PDF…
FEDEX ANNUAL REPORT 2016

F
E
D
E
X
C
O
R
P
O
R
A
T
O
N

I

A
N
N
U
A
L

R
E
P
O
R
T

2
0
1
6

latitude.
longitude.
altitude.

FEDEX CORPORATION
942 South Shady Grove Road
Memphis, Tennessee 38120
fedex.com

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
FedEx is flying higher.

FY16 once again 

showcased the 

successful strategy of 

managing our portfolio 

of services to achieve 

outstanding growth. 

$

50+

BILLION
FY16 REVENUE

In FY16 FedEx  
Corporation revenue 
exceeded $50 billion  
for the first time.

$

1.6   

BILLION PROFIT
IMPROVEMENT  
PLAN

9%

INCREASE IN FEDEX 
GROUND PACKAGE 
VOLUME

FedEx Express  
achieved its profit 
improvement goal  
outlined in FY13. 

Average daily volume, 
driven by growth in 
e-commerce, grew  
9 percent year over year.

ACQUISITIONS

FedEx acquired TNT 
Express for €4.4 billion 
on schedule, and the 
integration processes 
are well underway at 
GENCO and FedEx 
CrossBorder (formerly 
Bongo International). 

PRICING
LEADERSHIP

Strategic actions include 
general rate increases, 
higher pricing on larger 
packages and fuel 
surcharge adjustments. 

PAY FOR
PERFORMANCE

Most team members 
earned higher variable 
incentive compensation 
year over year. 

On the cover: Boeing 767-300 Freighters are more fuel-efficient with lower emissions and lower unit operating costs than the aircraft they 
are replacing. Modernizing the FedEx Express fleet with these new aircraft is improving margins and adding flexibility to our domestic 
and international operations.

THE ROAD 
AHEAD: PASSION 
FOR SAFETY

The bright lights of Las Vegas don’t  
distract FedEx Freight City Driver Rebecca 
Parker. With an eight-year safe driving 
record at FedEx Freight, she is focused  
on the road — and a job she loves.

“Ten years ago I applied to FedEx and 
couldn’t have asked for a better job. 
It’s perfect for a single mom. I have 
full benefits, can support my kids, and 
I’m home at night and on holidays. I’m 
always telling other moms that FedEx has 
a free truck driving training program.

“I also use my FedEx Freight trailer to 
help local nonprofits deliver everything 
from back-to-school supplies to food 
for the homeless when our location 
participates in these drives. I love that the 
company gives us the tools to make a real 
impact in our communities.

“The one thing I believe in wholeheartedly 
is safety. As a certified Road Test Observer 
and Road Test Coach, I train new team 
members to observe FedEx driver safety 
guidelines and learn safe habits. I love 
that FedEx puts safety first above all for 
its drivers, its communities and through 
the programs that it supports.”

— Rebecca Parker,  
FedEx Freight City Driver

TO OUR SHAREOWNERS,

In FY16, FedEx reached new heights as one of the 
world’s unique enterprises. Through disciplined strategy 
and execution, our shareowners, team members and 
customers benefited greatly from new solutions and 
higher revenues and profits, despite an environment  
of low economic growth.

>  In FY13, we stated we would meet the FedEx 

Express profit improvement goal ‑– to exit FY16 with 
an annual run rate of $1.6 billion in additional operating 
profit ‑– and we did it. Moreover, we believe FedEx 
Express profitability and productivity will continue  
to increase for years to come, assuming continued 
modest growth in the U.S. and global economies.   

>  We announced we would acquire the Dutch delivery 

company TNT Express in the first half of calendar 
2016. We officially acquired the company on May 25. 

>  We committed to continue improving FedEx  

Corporation’s margins, earnings per share, cash flows 
and returns over the long term. We successfully 
advanced each of these goals in FY16.

To achieve our stated mission to produce superior  
financial returns for shareowners, we manage our 
operating companies as a portfolio of solutions. 
Customers as well as FedEx benefit: Ninety‑six percent 
of U.S. revenue is generated by customers using two 
or more of our transportation companies ‑– FedEx 
Express, FedEx Ground and FedEx Freight. About  
77 percent of U.S. revenue comes from customers 
using all three transportation companies. Our customer 
base is large and diverse by design. No single customer 
represents more than 3 percent of our total revenue. 

Our investments are paying off, and we expect  
positive financial momentum to continue into FY17. 
While we integrate our acquisitions, we’ll continue our 
successful investments in FedEx Express aircraft fleet 
modernization and expand the capacity of the highly 
automated FedEx Ground network. We expect these 
major programs will have high returns, which are 
integral to expanding corporate margins. It is important 
to stress that we manage our operating companies 

MORE > fedex.com/AnnualReport2016      1

Frederick W. Smith 
Chairman, President and CEO

MISSION

FedEx Corporation will 
produce superior financial 
returns for its shareowners 
by providing high value-added 
logistics, transportation and 
related business services 
through focused operating 
companies. Customer 
requirements will be met in 
the highest quality manner 
appropriate to each market 
segment served. FedEx will 
strive to develop mutually 
rewarding relationships 
with its employees, partners 
and suppliers. Safety will 
be the first consideration 
in all operations. Corporate 
activities will be conducted 
to the highest ethical and 
professional standards.

LETTER FROM THE CHAIRMAN 
collaboratively to achieve overall results for FedEx Corporation. 
This means we do not necessarily maximize the profitability  
of each FedEx unit every year. And because our operating 
companies compete collectively as a portfolio, we are often  
funding initiatives that may incur costs for an operating  
company in the near term for long‑term benefit to the  
enterprise as a whole.

From FY14 through FY16, FedEx returned more than  
$8.8 billion to shareowners through our repurchase of more  
than 63 million shares and increased dividends by at least  
25 percent annually. Our strong balance sheet, profit and cash 
flow performance gave us the flexibility to sustain stock  
repurchase programs while continuing to execute our strategic 
growth initiatives.

TRANSFORMATIVE ACQUISITIONS

The TNT Express acquisition broadens our global portfolio and 
gives FedEx a global competitive advantage that will deliver  
long‑term shareowner value. As we integrate TNT Express, the 
density of its powerful pan‑European surface transportation 
network will make our operations more productive and efficient. 
Combining TNT Express with our intra‑European and interconti‑
nental FedEx Express services lowers our costs to serve the 
market and puts us front and center to profit from the growth  
of European commerce. 

After acquiring TNT Express, we were able to hit the ground 
running thanks to our detailed integration planning process,  
and we’re confident we’ll successfully integrate TNT Express 
with FedEx Express. We expect TNT Express to be accretive to 
earnings in FY18. Longer term, we anticipate this acquisition will 
generate substantial improvements in revenue and earnings. 

We are already reaping the rewards of our acquisitions in FY15  
of GENCO, part of our FedEx Ground segment, and Bongo 
International, recently rebranded as FedEx CrossBorder, a unit  
of FedEx Trade Networks. Thanks to complementary FedEx  
and GENCO transport management logistics services, we’re 
successfully working with customers to cross‑sell our  
capabilities, including GENCO’s unmatched expertise in returns. 
Retailers highly value this service, because reverse logistics 
costs for consumer goods average 8 percent of total sales.

2   MORE > fedex.com/AnnualReport2016

LETTER FROM THE CHAIRMANTNT EXPRESS: 
STRATEGIC 
INTEGRATION 

TNT Express is the largest acquisition 
in FedEx history, and its benefits are 
expected to be equally significant. 
The addition will transform our global 
portfolio of solutions, particularly in 
Europe, substantially lower our cost 
to serve our European markets by 
increasing density in our pickup and 
delivery operations and accelerate our 
global growth.  

To help us realize the value of the 
transaction, we’re applying our 
ACQUIRE process that we’ve refined 
over many acquisitions. It’s a cross-
functional management system used 
to complete a transaction, integrate 
a new company and help us obtain 
the financial results we intend. Today 
more than 20 FedEx and TNT Express 
functional and geographical teams  
are working together to ensure a 
smooth integration and long-term 
strategic success. 

€

6.9 

BILLION: 2015 TNT EXPRESS 
REVENUE

    3

The TNT Express acquisition elevates FedEx in air export  
market rankings.

FedEx  
(with TNT Express)

UPS

DHL

United States

Canada

Europe

Asia Pacific

Latin America

1

1

2

2

2

2

2

3

3

3

3

3

1

1

1

Rankings based on CY2015 company-reported data. FedEx and UPS estimates reported 
as shipper-based. DHL and TNT Express reported as payor-based. For U.S. air export, 
shipper-based estimates were used. Regional estimates are made based on FedEx region 
definitions.
Source: FedEx Market Development.

LETTER FROM THE CHAIRMANFedEx CrossBorder is expanding services to  
merchants in China and Japan this year, enabling 
shoppers to purchase goods internationally through  
a seamless checkout and delivery process that takes 
the guesswork out of what the total landed cost  
will be, including international duties and taxes. 

OUTSTANDING TEAM MEMBERS 

The 2015 peak holiday season was historic by many 
measures, and our team members responded to the 
challenge by delivering our Purple Promise, which 
simply states: “I will make every FedEx experience 
outstanding.” They handled record demand, delivering 
more than 25 million packages per day on multiple 
days, more than double our average daily volume. 
Their stellar performance and close collaboration  
with our customers helped us achieve holiday season 
service levels that were among the highest ever, 
despite higher‑than‑expected volumes and difficult 
weather in some locations.  

Thanks to our team members’ commitment to the 
customers and communities we serve, we were 
proud to be once again recognized by FORTUNE 
magazine as one of the world’s 10 most‑admired 
companies and No. 1 in the delivery industry.

SUPERIOR NETWORKS

Our unrivaled transportation networks provide 
competitive advantages for our customers. FedEx 
Express is the world’s largest express transportation 
company, with an unmatched global flight system. 
FedEx Ground continues to increase market  
share and is faster to more U.S. locations than its 
competitors. FedEx Freight is the less‑than‑truckload 
(LTL) market leader with similar transit advantages in 
its sector. FedEx Office provides unique digital print 
and package services. Given these facts, we believe 
reports warning of possible near‑term disruptions to 
the package shipping industry by new local delivery 
business models to be fantastical, devoid of in‑depth 
knowledge of large logistics systems and the markets 
FedEx serves. 

Our dense, ubiquitous networks create fundamental 
scale and scope advantages that aren’t easily  
replicated. Nearly every business and person on  
the planet can order an item online and have it 
affordably transported and delivered door‑to‑door  
by FedEx across borders within one or two business 
days, customs cleared. For e‑commerce to continue 
to grow rapidly, our efficient and reliable global 
transportation solutions are vital. 

FedEx Express. Profit improvement initiatives have 
been successful, and we plan to continue increasing 
margins. For example, every aircraft we replace with 
a new Boeing 767‑300 Freighter adds millions of 
dollars annually to profits because the new planes  
use 30 percent less fuel, are more reliable and require 
less maintenance expense than the older planes 
they replace. 

FedEx Ground. We’ve nearly tripled our ground 
market share during the last two decades and 
continue to widen our competitive advantage by 
investing in highly automated facilities that can quickly 
process growing volumes of packages. To gain even 
more operational efficiencies and flexibility, we 
combined our FedEx Ground and FedEx SmartPost 
networks and are introducing new routing technolo‑
gies to make our deliveries more efficient, particularly 
in residential areas. 

FedEx Freight. We’re enthusiastic about our efforts 
to extend our market‑leading position by reshaping 
the LTL market, just like FedEx has done in both the 
express and ground segments. We are connecting 
customers with more convenient, parcel‑like shipping 
solutions, such as zone‑based pricing and the recently 
introduced FedEx Freight box, a simplified way to ship 
LTL that increases security and shipment protection. 
To more accurately cost and price LTL shipments, we 
continue to expand our use of dimensional scanners.  

FedEx Services. Yield management is a critical 
component of our financial success. We continue  
to sharpen our revenue management and pricing 

4   MORE > fedex.com/AnnualReport2016

LETTER FROM THE CHAIRMANE-COMMERCE: 
INVESTING IN
GROWTH 

The holiday season of 2015 made it 
clear that e-commerce has enabled  
a full-scale retail revolution.

The value proposition, however, 
remains the same — the ability to order 
a product online and have it reliably 
delivered to the consumer. FedEx is one 
of only three enterprises that together 
deliver 95 percent of all e-commerce 
orders in the United States. We are 
at the center of e-commerce and one 
of the most profitable e-commerce 
companies in the world.

It’s imperative that we continue 
investing for profitable growth by 
expanding our network capacity 
to match the predicted increase in 
e-commerce shipments. FedEx Ground 
invested $1.6 billion in FY16, including 
automated hubs in Tracy, California, 
and Ocala, Florida, and 19 additional 
automated stations. This will bring the 
number of automated hubs to 35 and 
the number of automated stations to 
68. These operations are designed to 
sort packages at a high rate, minimize 
handling and lower costs. Since 
2005, network enhancements have 
accelerated service by at least one day 
to more than 70 percent of the U.S.

$

2.4TRILLION: ESTIMATED VALUE OF 

E-COMMERCE SALES WORLDWIDE 
BY 2018, A 26 PERCENT INCREASE 
FROM 2016

    5

LETTER FROM THE CHAIRMANscience. Our world‑class pricing group analyzes  
revenue data to better balance volume growth and  
yield improvements. We’re currently evaluating and 
executing multiple pricing initiatives to increase  
margins and profits.

We are just as focused on simplifying and modernizing 
our information technology footprint, which lowers  
costs. As we do so, we spend less on infrastructure  
and upgrades. Equally important, these information 
technology initiatives make FedEx more agile and flexible 
in meeting customers’ needs. 

FedEx Office is at the center of solutions designed to 
handle large volumes of e‑commerce shipments while 
making it easier for customers to pack, ship and pick  
up packages. Across the country, we’re also piloting 
neighborhood third‑party retail locations to supplement 
our convenience network.

ACCOUNTABLE SUSTAINABILITY 

Delivering is our business; doing it sustainably is our 
responsibility. We committed to increasing FedEx 
Express vehicle fuel economy by 30 percent by 2020 
from a 2005 baseline, and we surpassed our goal ahead 
of schedule. In FY15, FedEx nearly doubled the number 
of alternative fuel vehicles in our global fleet, including 
approximately 1,900 hybrids, electric, compressed 
natural gas, propane auto gas and hydrogen vehicles. 
Please take time to review our Global Citizenship Report 
at csr.fedex.com. It outlines current goals and the 
progress we’ve made, plus our pledge to invest  
$200 million in 200 communities worldwide by 2020.

In November 2015, we welcomed John C. Inglis,  
former Deputy Director of the National Security Agency, 
to the FedEx Board of Directors. His cybersecurity  
and information technology expertise and significant  
leadership experience will be very valuable to  
FedEx, particularly as a knowledgeable expert on  
our Information Technology Oversight Committee.  

FY16 was a year of significant accomplishments, and  
we plan to build on this success for many years to  
come. By creating new solutions for our customers,  
we help them grow and prosper. We continue to  
advocate trade and economic policies that create  
opportunities for business while helping the communities 
we serve flourish.  

FedEx is committed to the highest standards of  
regulatory and legal compliance, acting with integrity  
in everything we do, everywhere we do business.  
Ethical conduct supports the reputation FedEx has 
earned as one of the most admired brands in 
the world. 

As we’ve demonstrated, we’ve done the things we  
said we’d do. We predict a bright future for FedEx,  
and based on our record, we hope our customers,  
team members and shareowners have confidence  
in our commitment to their success as well.

Frederick W. Smith
Chairman, President and CEO 

6   MORE > fedex.com/AnnualReport2016

LETTER FROM THE CHAIRMANTRADE: 
REMOVING BARRIERS

Free trade increases the world’s prosperity by 
opening markets, and it has been an American 
policy objective since 1934, when disastrous 
tariffs that shackled global commerce were 
overturned. History shows that trade made 
easy, affordable and fast begets more trade.  
At least 95 percent of the world’s consumers 
live outside the United States. More than  
3 billion people are connected to the internet, 
and the overall market for international  
door-to-door express shipping continues to 
increase, driven by e-commerce. 

Today’s remarkable transport systems and 
technologies will continue to improve and 
facilitate an even larger global economy as 
individual trade becomes almost frictionless. 
With virtually all of the world’s products at 
one’s fingertips, millions of items can be 
quickly found, ordered with a few clicks and 
delivered in one or two days to our doors  
from any point on the globe to any other.  
These factors and more have created a global 
trade market that exceeds $15 trillion per year. 
From less than $50 billion in trade 50 years 
ago, the U.S. now imports and exports about 
$4 trillion per year in goods and services. 

FedEx actively supports the policies and 
infrastructure that enable the global supply 
chain to operate as seamlessly as possible and 
works tirelessly to increase understanding of 
the profound benefits of free trade. By working 
together, we help businesses efficiently deliver 
the new products and services desired by 
consumers around the world and create jobs 
that lift our communities to higher standards 
of living. 

$

15  

TRILLION: GLOBAL 
TRADE MARKET

    7

LETTER FROM THE CHAIRMANFUEL EFFICIENCY: 
ACCELERATING RESULTS

Five years ahead of plan, FedEx Express 
surpassed its goal to boost vehicle fuel 
efficiency 30 percent by 2020 from a 2005 
baseline. When we set the goal, we knew 
that most of the technology we needed 
didn’t exist at the time. But we got the job 
done thanks to a well-defined strategy: 
Reduce, Replace, Revolutionize. 

>   REDUCE overall mileage by optimizing 
routes and assigning the right truck to 
the right route so that our 50,000-strong 
vehicle fleet travels the minimum miles 
needed to serve our customers. 

>   REPLACE vehicles with more fuel-efficient 

models and maximize fuel economy 
by reprogramming vehicles to run at 
optimal levels for their weight and load.

>   REVOLUTIONIZE the fleet by adopting 
new technologies such as electric 
vehicles, fuel cells, natural gas and 
hybrids. In major metropolitan areas, 
we’re moving toward electric vehicles. 
We’re also focusing on hydrogen fuel 
cells, which can help expand the zero-
emission range for electric vehicles. 

Since starting the Reduce, Replace, 
Revolutionize program, we’ve saved more 
than 137 million gallons of fuel and avoided 
nearly 1.5 million metric tons of CO2e 
emissions. Go to csr.fedex.com for more 
about our sustainability goals and progress.

137 

MILLION GALLONS OF 
FUEL SAVED SINCE 2008

LETTER FROM THE CHAIRMANFINANCIAL HIGHLIGHTS

(in millions, except earnings per share)
Operating Results
  Revenues
  Operating income
  Operating margin
  Net income
  Diluted earnings per common share
   Average common and common equivalent shares
  Cash provided by operating activities
  Capital expenditures

Financial Position
  Cash and cash equivalents
  Total assets 
  Long-term debt, including current portion
  Common stockholders’ investment

Comparison of Five-Year Cumulative Total Return*

$200

$180

$160

$140

$120

$100

$80

5/11

5/12

5/13

5/14

5/15

5/16

FedEx Corporation

S&P 500

Dow Jones Transportation Average

* $100 invested on 5/31/11 in stock or index, including reinvestment of dividends. Fiscal year 
ended May 31.

2016(1)(2)

2015(2)(3)

Percent 
Change

$ 50,365 
 3,077 

$ 47,453
 1,867 

6.1%

3.9%

 1,820 
 6.51 
 279 
 5,708 
 4,818 

$ 3,534 
46,064
 13,867 
 13,784 

 1,050 
 3.65 
 287 
 5,366 
 4,347 

$

3,763 
36,531
 7,268 
 14,993 

6 
65 
220bp
73 
78 
(3)
6 
11 

(6)
26 
91 
(8)

(1)  Results for 2016 include provisions related to independent contractor  
litigation matters at FedEx Ground for $256 million, net of recognized 
immaterial insurance recovery ($158 million, net of tax, or $0.57 per diluted 
share) and expenses related to the settlement of a U.S. Customs and Border 
Protection notice of action in the amount of $69 million, net of recognized 
immaterial insurance recovery ($43 million, net of tax, or $0.15 per diluted 
share). Total transaction, financing and integration planning expenses related 
to our TNT Express acquisition, as well as TNT Express’s immaterial financial 
results from the time of acquisition, were $132 million ($125 million, net of 
tax, or $0.45 per diluted share) during 2016. In addition, 2016 results include 
a $76 million ($0.27 per diluted share) favorable tax impact from an internal 
corporate restructuring to facilitate the integration of FedEx Express and  
TNT Express.

(2)  Results include mark-to-market losses of $1.5 billion ($946 million, net of 
tax, or $3.39 per diluted share) in 2016 and $2.2 billion ($1.4 billion, net of 
tax, or $4.81 per diluted share) in 2015. 

(3)  Results for 2015 include impairment and related charges of $276 million 
($175 million, net of tax, or $0.61 per diluted share) resulting from the 
decision to permanently retire and adjust the retirement schedule of certain 
aircraft and related engines. Additionally, results for 2015 include a charge 
of $197 million ($133 million, net of tax, or $0.46 per diluted share) in the 
fourth quarter to increase the legal reserve associated with the settlement 
of a legal matter at FedEx Ground to the amount of the settlement.  

 9

MANAGEMENT’S DISCUSSION AND ANALYSIS 
OF RESULTS OF OPERATIONS AND FINANCIAL CONDITION

OVERVIEW OF FINANCIAL SECTION

The financial section of the FedEx Corporation (“FedEx”) Annual  
Report (“Annual Report”) consists of the following Management’s 
Discussion and Analysis of Results of Operations and Financial 
Condition (“MD&A”), the Consolidated Financial Statements and the 
notes to the Consolidated Financial Statements, and Other Financial 
Information, all of which include information about our significant 
accounting policies and practices and the transactions that underlie 
our financial results. The following MD&A describes the principal 
factors affecting the results of operations, liquidity, capital 
resources, contractual cash obligations and critical accounting 
estimates of FedEx. The discussion in the financial section should  
be read in conjunction with the other sections of this Annual Report, 
particularly our detailed discussion of risk factors included in  
this MD&A. 

Organization of Information
Our MD&A is composed of three major sections: Results of Operations, 
Financial Condition and Critical Accounting Estimates. These sections 
include the following information:

>  Results of operations includes an overview of our consolidated 2016 
results compared to 2015 results, and 2015 results compared to 2014 
results. This section also includes a discussion of key actions and 
events that impacted our results, as well as our outlook for 2017. 

>  The overview is followed by a financial summary and analysis 
(including a discussion of both historical operating results and  
our outlook for 2017) for each of our transportation segments. 

>  Our financial condition is reviewed through an analysis of key 
elements of our liquidity, capital resources and contractual cash 
obligations, including a discussion of our cash flows and our  
financial commitments. 

>  Critical accounting estimates discusses those financial statement 
elements that we believe are most important to understanding the 
material judgments and assumptions incorporated in our financial 
results.

>  We conclude with a discussion of risks and uncertainties that may 
impact our financial condition and operating results.

Description of Business
We provide a broad portfolio of transportation, e-commerce and 
business services through companies competing collectively, operating 
independently and managed collaboratively, under the respected  
FedEx brand. Our primary operating companies are Federal Express 
Corporation (“FedEx Express”), the world’s largest express transportation 
company; TNT Express B.V., formerly TNT Express N.V. (“TNT Express”), 
an international express, small-package ground delivery and freight 
transportation company that was acquired near the end of our 2016 
fourth quarter; FedEx Ground Package System, Inc. (“FedEx Ground”),  
a leading North American provider of small-package ground delivery 
services; and FedEx Freight, Inc. (“FedEx Freight”), a leading U.S. 
provider of less-than-truckload (“LTL”) freight services. These  
companies represent our major service lines and, along with FedEx 
Corporate Services, Inc. (“FedEx Services”), form the core of our 
reportable segments. 

Our FedEx Services segment provides sales, marketing, information 
technology, communications, customer service, technical support, 
billing and collection services, and certain back-office functions that 
support our transportation segments. In addition, the FedEx Services 
segment provides customers with retail access to FedEx Express  
and FedEx Ground shipping services through FedEx Office and Print 
Services, Inc. (“FedEx Office”). See “Reportable Segments” for 
further discussion.

The key indicators necessary to understand our operating results 
include:

>  the overall customer demand for our various services based on 
macro-economic factors and the global economy;

>  the volumes of transportation services provided through our networks, 
primarily measured by our average daily volume and shipment 
weight and size; 

>  the mix of services purchased by our customers; 

>  the prices we obtain for our services, primarily measured by yield 
(revenue per package or pound or revenue per hundredweight and 
shipment for LTL freight shipments); 

>  our ability to manage our cost structure (capital expenditures and 
operating expenses) to match shifting volume levels; and

>  the timing and amount of fluctuations in fuel prices and our ability  
to recover incremental fuel costs through our fuel surcharges.

Many of our operating expenses are directly impacted by revenue  
and volume levels. Accordingly, we expect these operating expenses 
to fluctuate on a year-over-year basis consistent with changes in 
revenues and volumes. Therefore, the discussion of operating expense 
captions focuses on the key drivers and trends impacting expenses 
other than changes in revenues and volumes. The line item “Other 
operating expenses” predominantly includes costs associated with 
outside service contracts (such as security, facility services and cargo 
handling), insurance, legal reserves, professional fees and uniforms.

Except as otherwise specified, references to years indicate our fiscal 
year ended May 31, 2016 or ended May 31 of the year referenced and 
comparisons are to the prior year. References to our transportation 
segments include, collectively, our FedEx Express group, including  
the FedEx Express and TNT Express reportable segments, the FedEx 
Ground segment and the FedEx Freight segment. Because TNT Express 
was acquired so late in 2016, its financial results are immaterial and 
are included in “Eliminations, corporate and other.” In 2017, TNT 
Express’s results will be disclosed as a reportable segment and 
combined with the FedEx Express reportable segment in a new 
reporting structure referred to as the FedEx Express Group. This 
reporting structure will continue throughout the integration of the  
TNT Express and FedEx Express businesses. Once these businesses 
are integrated, our segment reporting structure could change based 
on how we are operating, managing and assessing the performance 
of the integrated businesses.

10

 11

RESULTS OF OPERATIONS

Consolidated Results
The following table compares summary operating results (dollars in millions, except per share amounts) for the years ended May 31. 

Consolidated revenues
FedEx Express Segment operating income(1)
FedEx Ground Segment operating income
FedEx Freight Segment operating income
Eliminations, corporate and other(2) (3)
  Consolidated operating income(3)
FedEx Express Segment operating margin(1)
FedEx Ground Segment operating margin
FedEx Freight Segment operating margin
  Consolidated operating margin(2) (3)
Consolidated net income(3)
Diluted earnings per share

2016(4)
$ 50,365 
2,519   
 2,276  
426
(2,144)
3,077  

9.5%
13.7%
6.9%
6.1%

2015
$ 47,453  
1,584  
 2,172
484
(2,373)
1,867

5.8%
16.7%
7.8%
3.9%

2014
$ 45,567 
1,428 
2,021
351
15
3,815

5.3%
17.4%
6.1%
8.4%

$   1,820   
$     6.51   

$   1,050 
$     3.65 

$   2,324 
$     7.48 

 Percent Change

2016/2015
6 
59
5
(12)
10
65
370  bp
(300)bp
(90)bp
220 bp
73 
78

2015/2014
4 
11
7
38
NM
(51)
50  bp
(70)bp
170 bp
(450)bp
(55 )
(51 )

The following table shows changes in revenues and operating income by reportable segment for 2016 compared to 2015, and 2015 compared  
to 2014 (in millions).

FedEx Express segment(1)
FedEx Ground segment
FedEx Freight segment
FedEx Services segment
Eliminations, corporate and other(2) (3) 

Year-over-Year Changes

Revenues

Operating Income

2016/2015
 $    (788 )
3,590
9
 48
53
$ 2,912 

2015/2014
 $    118 
 1,367 
 434 
 9
 (42)
$ 1,886 

2016/2015(4)
 $     935 
 104  
 (58 )
 –  
229
$  1,210 

2015/2014
 $     156 
 151 
 133 
 – 
 (2,388 )
$ (1,948 )

(1)  FedEx Express segment 2015 expenses include impairment and related charges of $276 million resulting from the decision to permanently retire and adjust the retirement schedule of certain 

aircraft and related engines.  

(2)  Operating income includes a loss of $1.5 billion in 2016, $2.2 billion in 2015 and $15 million in 2014 associated with our mark-to-market pension accounting further discussed in Note 13 of the 

accompanying consolidated financial statements.  

(3)  Operating income in 2016 includes provisions related to independent contractor litigation matters at FedEx Ground for $256 million and expenses related to the settlement of a U.S. Customs and 
Border Protection notice of action in the amount of $69 million, in each case net of recognized immaterial insurance recovery. 2015 operating income includes a $197 million charge in the fourth 
quarter to increase the legal reserve associated with the settlement of a legal matter at FedEx Ground to the amount of the settlement, which is further discussed in Note 18 of the accompanying 
consolidated financial statements.  

(4)  Includes transaction, financing and integration planning expenses related to our TNT Express acquisition, as well as immaterial financial results of TNT Express from the date of acquisition, 

aggregating $132 million during 2016. These expenses are predominantly included in “Eliminations, corporate and other.”

Overview

Our results for 2016 include a $1.5 billion loss ($946 million, net of 
tax, or $3.39 per diluted share) associated with our fourth quarter 
mark-to-market (or MTM) benefit plans adjustment. Our 2016 results 
also include provisions for the settlement of and expected losses 
related to independent contractor litigation matters involving FedEx 
Ground for $256 million, net of recognized insurance recovery  
($158 million, net of tax, or $0.57 per diluted share) and expenses 
related to the settlement of a U.S. Customs and Border Protection 
(“CBP”) notice of action regarding uncollected duties and merchandising  
processing fees in the amount of $69 million, net of recognized 

insurance recovery ($43 million, net of tax, or $0.15 per diluted share). 
These items are included in “Eliminations, corporate and other” and 
are further described below in this MD&A. 

We acquired TNT Express on May 25, 2016. We incurred transaction, 
financing and integration planning expenses related to this acquisition 
of $132 million ($125 million, net of tax, or $0.45 per diluted share)  
in 2016, which includes the impact of certain costs not deductible for 
tax purposes as a result of the acquisition. These expenses also include 
TNT Express’s financial results from the time of acquisition, which are 
immaterial, and are predominantly included in “Eliminations, corporate 
and other” in 2016.

10

 11

MANAGEMENT’S DISCUSSION AND ANALYSIS 
 
During 2016, a favorable tax impact from an internal corporate 
restructuring to facilitate the integration of FedEx Express and TNT 
Express was recorded in the amount of $76 million (or $0.27 per 
diluted share). See the “Income Taxes” section of this MD&A and 
Note 12 of the accompanying consolidated financial statements for 
more information.

Our 2016 results benefited from higher operating income at FedEx 
Express as our profit improvement program that commenced in  
2013 continued to constrain expense growth while improving revenue 
quality, and the positive net impact of fuel. Two additional operating 
days benefited all our transportation segments in 2016. These factors 
were partially offset by lower than anticipated revenue at FedEx 
Freight, and network expansion costs, higher self-insurance expenses 
and increased purchased transportation rates at FedEx Ground. In 
2,683
2,700
addition, higher incentive compensation accruals, which were not 
impacted by the charges and credits described above, negatively 
2,600
impacted our overall results.

FedEx Express U.S. Domestic 
Average Daily Package Volume

2,713

2,543

2,571

In 2016, we repurchased an aggregate of $2.7 billion of our common 
2,500
stock through open market purchases. See additional information  
on the share repurchase program in Note 1 of the accompanying 
consolidated financial statements.
2,400
2015

FedEx Express U.S. Domestic 
Average Daily Package Volume
2013

2016

2014

2,683

2013

2016

2,713

6,280

2,543

7,526

2,571

2014
6,774

FedEx Ground 
Average Daily Package Volume

Our results for 2015 include a $2.2 billion loss ($1.4 billion, net of  
2,700
tax, or $4.81 per diluted share) associated with our fourth quarter 
mark-to-market benefit plans adjustment. In addition, we recorded 
2,600
impairment and related charges of $276 million ($175 million, net  
of tax, or $0.61 per diluted share) associated with aircraft and 
2,500
engine retirements at FedEx Express, and a $197 million ($133 
million, net of tax, or $0.46 per diluted share) charge in the fourth 
8,000
quarter to increase the legal reserve associated with the settlement 
2,400
7,500
2015
6,911
of an independent contractor litigation matter at FedEx Ground. 
7,000
While these charges significantly impacted our consolidated results, 
6,500
each of our transportation segments had strong performance during 
6,000
2015. All of our transportation segments experienced higher 
5,500
5,000
volumes, coupled with improved yields at FedEx Ground and FedEx 
4,500
Freight. In addition, our results benefited from our profit improvement 
4,000
program commenced in 2013, the positive net impact of fuel, and a 
8,000
lower year-over-year impact from severe winter weather. Our 2015 
7,500
results include higher maintenance expense, primarily due to the 
6,911
7,000
timing of aircraft maintenance events at FedEx Express, and higher 
6,500
incentive compensation accruals, which were not affected by the 
6,000
mark-to-market accounting adoption, the aircraft impairment or the 
5,500
legal reserve adjustment described above.
5,000

FedEx Ground 
Average Daily Package Volume
2013

FedEx Express and FedEx Ground
Total Average Daily Package Volume

4,500
In 2015, we repurchased an aggregate of $1.3 billion of our common  
12,500
4,000
stock through open market purchases. 
12,000
The following graphs for FedEx Express, FedEx Ground and FedEx 
11,500
Freight show selected volume trends (in thousands) for the years 
11,033
11,000
ended May 31:
10,500

2016
7,526

10,744

11,702

6,774

6,280

2016

2015

2014

2013

2015

2014

10,184

12

10,000

9,500

12,500

12,000

11,500

11,000

$19.00
10,500

$18.00
10,000

9,500
$17.00

$16.00

$15.00

$14.00

$19.00

$18.00

$17.00

$9.00

$16.00

$8.00

$15.00

$14.00

$7.00

$6.00

$5.00

$9.00

$8.00

$7.00

$250.00

$6.00

$240.00

$5.00

$230.00

$220.00

$250.00

$240.00

$230.00

$220.00

FedEx Express and FedEx Ground
Total Average Daily Package Volume
2013

2015

2014

2016

11,702

FedEx Express U.S. Domestic
Revenue per Package – Yield

11,033

10,744

10,184

$17.33

2013

$17.42

2014

$17.13

2015

$17.00

2016

FedEx Express U.S. Domestic

Revenue per Package – Yield

2013

2014

2015

2016

$17.33

FedEx Ground

$17.42

Revenue per Package – Yield

$17.13

$17.00

$7.80

2016

$7.80

$6.60

2013

$6.75

2014

$7.16

2015

FedEx Ground

Revenue per Package – Yield

2013

2014

2015

2016

FedEx Freight 

LTL Revenue per Shipment

$7.16

$6.60

$6.75

2013

$231.52

$234.23

2014

2015

2016

$232.11

FedEx Freight 

LTL Revenue per Shipment

2013

2014

2015

2016

$240.09

$240.09

$234.23

$231.52

$232.11

2013

2014

2015

2016

2,700

2,600

2,500

2,400

2,700

2,600
1,000

800
2,500

8,000
600
2,700
2,400
7,500

400
7,000

6,500
2,600
200
6,000

5,500
1,000
2,500
5,000

4,500
800
2,400
4,000

8,000
600

7,500

400
7,000

6,500
200
100.0
6,000

5,500

5,000

4,500
8,000
90.0
12,500
4,000
7,500

12,000
7,000

6,500
11,500
80.0
6,000
11,000
5,500
100.0
10,500
5,000

4,500
10,000
4,000
9,500
90.0
12,500

12,000

11,500
80.0
11,000

$19.00
10,500

$18.00
10,000
12,500

9,500
$17.00
12,000

11,500
$16.00

11,000
$15.00

10,500
$14.00
10,000
$19.00

9,500
$18.00

$70.00
$17.00

$60.00
$9.00
$16.00
$50.00

$8.00
$15.00
$40.00

$19.00

$30.00

$14.00

$7.00

$20.00

$18.00

$10.00

$6.00

$17.00

$–

$16.00

$70.00

$5.00

$60.00

$9.00

$15.00

$50.00

$14.00

$8.00

$40.00

$30.00

$7.00

$250.00

$20.00

$10.00

$6.00

$–

$240.00

$9.00

$5.00

$8.00

$230.00

$7.00

$220.00

$6.00

$250.00

$5.00

$240.00

$4.50

$230.00

$3.50

$250.00

$2.50

$220.00

$1.50

$240.00

$.50

$230.00

$4.50

$3.50

$220.00

$2.50

$1.50

$.50

FedEx Express U.S. Domestic 
Average Daily Package Volume

2,683

2,713

2,543

2,571

FedEx Express U.S. Domestic 
Average Daily Package Volume
2013

2015

2014

2016

FedEx Express International(1) 
Average Daily Package Volume

2,713

2,683

2,543

2,571
819

FedEx Express U.S. Domestic 
FedEx Ground 
785
Average Daily Package Volume
Average Daily Package Volume

853

888

576

2013

580

2014
6,774

586
2,683

2015
6,911

575
7,526
2,713
2016

FedEx Express International(1) 
6,280
Average Daily Package Volume
2,543
2013

2015

2016

2014
2,571

International export

International domestic

853

888

819

FedEx Ground 
785
Average Daily Package Volume
2013
2013
576

2014
2014
580

2015
2015
586

2016
2016
575
7,526

FedEx Freight
Average Daily LTL Shipments

6,911

6,774

6,280

2014

2015

2013
FedEx Ground 
International export
FedEx Express and FedEx Ground
Average Daily Package Volume
Total Average Daily Package Volume

International domestic

95.5

90.6

98.8
2016

2013
85.7

2014
6,774

2015
6,911

FedEx Freight
6,280
Average Daily LTL Shipments
2013

11,033
2015

2014
10,744

7,526

2016

11,702

2016

98.8

10,184

95.5

FedEx Express and FedEx Ground
Total Average Daily Package Volume
2013
2016
2013
2016

2014
90.6
2014

2015
2015

85.7

FedEx Express U.S. Domestic
2013
Revenue per Package – Yield

11,033
2015

2014
10,744

11,702

2016

10,184

FedEx Express and FedEx Ground
Total Average Daily Package Volume

$17.33

2013

$17.42

2014

10,744

$17.13

2015

11,033

10,184

FedEx Express U.S. Domestic
Revenue per Package – Yield
2013

2015

2014

$17.00

2016
11,702

2016

2016

$17.00

$54.16

FedEx Express International
2013
Revenue per Package – Yield
$17.33
FedEx Ground
Revenue per Package – Yield

2014
$17.42

$17.13

2015

our international intra-country operations.
$58.72

$58.92

$57.50

(1)    International domestic average daily package volume represents  

FedEx Express U.S. Domestic
Revenue per Package – Yield

$7.80

$6.60

2013

$17.33

$6.99

$6.75

2014

$17.42

$6.95

$7.16

2015

$17.13

FedEx Express International

$6.49

Revenue per Package – Yield

FedEx Ground

2014

2015

2013

2016

Revenue per Package – Yield

International export composite

$58.92

2014

2013

$58.72

International domestic

2016

2015

$57.50

LTL Revenue per Shipment

2013

FedEx Freight 

2014

$6.60

$6.75

FedEx Ground

$6.95

$6.99

Revenue per Package – Yield

2013

$231.52

2014

$234.23

International export composite

2014

2013

International domestic

2016

2015

2015

$7.16

$6.49

$240.09

2015

$7.16

$232.11

$6.60

FedEx Freight 

$6.75

LTL Revenue per Shipment

2013

2014

2015

2016

Average Fuel Cost per Gallon

2013

2014

$240.09

2015

2016

$3.81

$231.52

$234.23

$3.76

FedEx Freight 

LTL Revenue per Shipment

$3.22

$3.13

$3.13

$232.11

2013

2014

Average Fuel Cost per Gallon

$234.23

2013

$231.52

$3.81

2014

Vehicle

$3.76

2016

$17.00

$5.65

$54.16

$7.80

2016

$5.65

2016

$7.80

$2.24

2016

$1.52

2016

$232.11

2016

$2.24

$1.52

2016

$3.22

2013

2014

$3.13

2013

2014

Vehicle

$2.47

2015

$240.09

2015

Jet

$3.13

2015

$2.47

2015

Jet

FedEx Express International(1) 

Average Daily Package Volume

888

575

2016

888

98.8

888

2016

575

FedEx Express International(1) 

Average Daily Package Volume

2013

2014

1,000

International export

International domestic

586

575

FedEx Express International(1) 

FedEx Freight

Average Daily Package Volume

Average Daily LTL Shipments

1,000

200

100.0

2013

785

International export

International domestic

FedEx Freight

Average Daily LTL Shipments

2013

2013

2014

2014

2015

2015

2016

2016

International export

International domestic

98.8

FedEx Freight

85.7

Average Daily LTL Shipments

2013

2014

98.8

2016

819

580

819

580

2014

819

90.6

580

90.6

90.6

785

576

785

576

576

85.7

85.7

2013

2014

2015

2016

FedEx Express International

Revenue per Package – Yield

$58.72

$58.92

$57.50

$54.16

$6.99

$6.95

FedEx Express International

$6.49

$5.65

Revenue per Package – Yield

2013

2014

2015

2016

International export composite

$58.92

$58.72

International domestic

$57.50

$54.16

FedEx Express International

Revenue per Package – Yield

$6.99

$58.72

2013

$6.95

$58.92

2014

$6.49

$57.50

2015

$5.65

$54.16

2016

International export composite

International domestic

$6.99

$6.95

2013

2014

$6.49

2015

$5.65

2016

Average Fuel Cost per Gallon

International export composite

International domestic

$2.24

$1.52

2016

$2.24

$1.52

2016

$2.24

$1.52

2016

Average Fuel Cost per Gallon

2013

$3.81

2014

Vehicle

$3.76

$3.22

$3.13

Average Fuel Cost per Gallon

$3.81

2013

$3.22

$3.76

2014

$3.13

Vehicle

2013

2014

Vehicle

$4.50

$3.81

$3.76

$3.22

$3.13

1,000

800

600

400

200

800

600

400

800

600

90.0

400

200

80.0

100.0

90.0

80.0

100.0

90.0

80.0

$70.00

$60.00

$50.00

$40.00

$30.00

$20.00

$10.00

$–

$70.00

$60.00

$50.00

$40.00

$30.00

$20.00

$10.00

$70.00

$–

$60.00

$50.00

$40.00

$30.00

$20.00

$10.00

$–

$3.50

$2.50

$1.50

$.50

$4.50

$3.50

$2.50

$1.50

$4.50

$.50

$3.50

$2.50

$1.50

$.50

853

586

2015

853

2015

853

95.5

586

95.5

2015

95.5

$3.13

$2.47

2015

Jet

$3.13

$2.47

2015

Jet

$3.13

$2.47

2015

Jet

 13

MANAGEMENT’S DISCUSSION AND ANALYSISFedEx Express U.S. Domestic 

Average Daily Package Volume

2,683

2,713

2,543

2,571

FedEx Express International(1) 

Average Daily Package Volume

785

576

819

580

853

586

888

575

2013

2014

2015

2016

2013

2014

2015

2016

International export

International domestic

FedEx Express U.S. Domestic 

FedEx Express U.S. Domestic 

FedEx Express U.S. Domestic 

Average Daily Package Volume

Average Daily Package Volume

Average Daily Package Volume

2,683

2,683

2,683

2,713

2,713

2,713

2,543

2,543

2,571

2,571

2,571

FedEx Express International(1) 

FedEx Express International(1) 

FedEx Express International(1) 

Average Daily Package Volume

Average Daily Package Volume

Average Daily Package Volume

1,000

1,000

FedEx Ground 

Average Daily Package Volume

819

819

819

853

888

853

853

888

888

785

785

576

576

580

6,774

580

580

586

6,911

7,526

586

586

575

575

575

FedEx Freight

Average Daily LTL Shipments

98.8

95.5

90.6

2013

2013

2014

2014

2014

2015

2015

2015

2016

2016

2016

2013

2013

2014

2014

2014

2015

2015

2015

2016

2016

2016

85.7

International export

International export

International export

International domestic

International domestic

International domestic

2013

2014

2015

2016

2013

2014

2015

2016

FedEx Ground 

FedEx Ground 

FedEx Ground 

Average Daily Package Volume

Average Daily Package Volume

Average Daily Package Volume

7,526

7,526

7,526

6,774

6,911

6,774

6,774

6,911

6,911

6,280

6,280

FedEx Freight

FedEx Freight

FedEx Freight

Average Daily LTL Shipments

Average Daily LTL Shipments

Average Daily LTL Shipments

100.0

100.0

100.0

FedEx Express and FedEx Ground

Total Average Daily Package Volume

95.5

95.5

95.5

98.8

98.8

98.8

90.6

90.6

90.6

85.7

85.7

10,744

11,033

11,702

2013

2013

2014

2014

2014

2015

2015

2015

2016

2016

2016

2013

2013

2014

2014

2014

2015

2015

2015

2016

2016

2016

2,700

2,700

2,700

2,600

2,600

2,600

2,543

2,500

2,500

2,500

2,400

2,400

2,400

2013

8,000

7,500

7,000

6,500

6,000

5,500

5,000

4,500

4,000

8,000

8,000

7,500

7,500

7,000

7,000

6,280

6,500

6,500

6,000

6,000

5,500

5,500

5,000

5,000

4,500

4,500

4,000

4,000

2013

2,700

2,600

2,500

2,400

1,000

800

8,000

7,500

600

7,000

6,500

400

6,000

5,500

200

5,000

4,500

4,000

12,500

90.0

12,000

11,500

11,000

80.0

10,500

10,000

9,500

$19.00

$18.00

$17.00

$16.00

$15.00

785

800

800

576

600

600

6,280

400

400

200

200

2013

90.0

90.0

85.7

80.0

80.0

2013

10,184

2013

2014

2015

2016

FedEx Express U.S. Domestic

Revenue per Package – Yield

$17.33

$17.42

$17.13

$17.00

FedEx Express and FedEx Ground

FedEx Express and FedEx Ground

FedEx Express and FedEx Ground

Total Average Daily Package Volume

Total Average Daily Package Volume

Total Average Daily Package Volume

12,500

12,500

12,500

12,000

12,000

12,000

11,500

11,500

11,500

11,000

11,000
11,000

10,744

10,744
10,744

11,033

11,033
11,033

11,702

11,702

11,702

10,500

10,000

9,500

10,500
10,500
10,184

10,000
10,000

9,500
9,500
2013

10,184
10,184

2013
2013

2014

2014
2014

2015

2015
2015

2016

2016
2016

2016
The following graphs for FedEx Express, FedEx Ground and FedEx Freight show selected yield trends for the years ended May 31:

2014

2015

2013

$14.00

1,000

800

600

400

200

100.0

90.0

80.0

$70.00

$60.00

$50.00

$40.00

$30.00

$20.00

$10.00

$–

FedEx Express International

Revenue per Package – Yield

$58.72

$58.92

$57.50

$54.16

$6.99

$6.95

2013

2014

$6.49

2015

$5.65

2016

International export composite

International domestic

FedEx Express U.S. Domestic
Revenue per Package – Yield

FedEx Express U.S. Domestic
FedEx Express U.S. Domestic
Revenue per Package – Yield
Revenue per Package – Yield

FedEx Ground
FedEx Express International
Revenue per Package – Yield
Revenue per Package – Yield

FedEx Express International
FedEx Express International
Revenue per Package – Yield
Revenue per Package – Yield

$19.00

$19.00
$19.00

$18.00

$17.00

$18.00
$18.00
$17.33

$17.00
$17.00

$16.00

$16.00
$16.00

$15.00

$15.00
$15.00

$14.00

$14.00
$14.00
2013

$17.42

$17.33
$17.33

$17.42
$17.42

$17.13

$17.13
$17.13

$17.00

$17.00
$17.00

2013
2013

2014

2014
2014

2015

2015
2015

2016

2016
2016

FedEx Ground
FedEx Ground
FedEx Ground
Revenue per Package – Yield
Revenue per Package – Yield
Revenue per Package – Yield

$9.00

$9.00
$9.00

$8.00

$8.00
$8.00

$7.80

$7.80
$7.80

$7.16

$7.16
$7.16

$7.00

$7.00
$7.00
$6.60

$6.75

$6.60
$6.60

$6.75
$6.75

$6.00

$6.00
$6.00

$5.00

$5.00
$5.00
2013

2013
2013

2014

2014
2014

2015

2015
2015

2016

2016
2016

$9.00
$70.00

$60.00
$8.00
$50.00

$40.00
$7.00

$30.00

$20.00
$6.00

$10.00

$5.00
$–

$250.00

$240.00

$230.00

$220.00

$70.00
$70.00
$58.72
$60.00
$60.00

$50.00
$50.00

$40.00
$40.00
$6.60
$30.00
$30.00

$20.00
$20.00

$6.99
$10.00
$10.00

$–
$–
2013
2013

$58.92

$58.72
$58.72

$58.92
$58.92

$57.50

$57.50
$57.50

$54.16
$7.80

$54.16
$54.16

$7.16

$6.75

$6.99
$6.99

$6.95

$6.95
$6.95

$6.49

$6.49
$6.49

$5.65

2014
2014

2013
2013

2015
2015

2014
2014

2016
2016

2015
2015

$5.65
$5.65

2016
2016

International export composite

International export composite
International export composite

International domestic

International domestic
International domestic

FedEx Freight 
LTL Revenue per Shipment

$240.09

$234.23

$231.52

$232.11

2013

2014

2015

2016

Average Fuel Cost per Gallon

$4.50

$3.81

$3.76

$3.22

$3.13

$3.50

$2.50

$1.50

$.50

2013

2014

Vehicle

$3.13

$2.47

2015

Jet

$2.24

$1.52

2016

$234.23

$231.52

$234.23
$234.23

$250.00
$250.00

$240.00
$240.00

$240.09
$240.09

FedEx Freight 
LTL Revenue per Shipment

FedEx Freight 
FedEx Freight 
LTL Revenue per Shipment
LTL Revenue per Shipment

Revenue
Revenues increased 6% in 2016 driven by the FedEx Ground segment 
$250.00
due to volume growth in our residential services coupled with rate 
increases, and the inclusion of GENCO Distribution System, Inc. 
$240.09
$240.00
(“GENCO”) revenue for a full year. In addition, revenues increased 
approximately $1.2 billion in 2016 as a result of recording FedEx 
SmartPost service revenues on a gross basis, versus our previous  
$230.00
net treatment, as further discussed in this MD&A and in Note 1 of  
the accompanying consolidated financial statements. Lower fuel 
$220.00
surcharges had a significant negative impact on revenues at all of  
2015
our transportation segments in 2016. Unfavorable exchange rates  
also negatively impacted revenues at FedEx Express in 2016. Two 
additional operating days benefited revenues at all our transportation 
segments in 2016. 

$220.00
$220.00
2013

$231.52
$231.52

$232.11
$232.11

$230.00
$230.00

$232.11

2016
2016

2015
2015

2014
2014

2013
2013

2016

2014

Revenues increased 4% in 2015 due to improved performance at all 
our transportation segments. At FedEx Ground, revenues increased 
12% in 2015 due to higher volume from continued growth in both our 

$4.50

$4.50
$4.50
$3.81

Average Fuel Cost per Gallon
Average Fuel Cost per Gallon

FedEx Home Delivery service and commercial business, the inclusion 
Average Fuel Cost per Gallon
of GENCO results from the date of acquisition and increased yields.  
At FedEx Freight, revenues increased 8% in 2015 primarily due to 
higher average daily shipments and revenue per shipment. Revenues 
at FedEx Express were flat during 2015, as U.S. domestic and 
$3.13
international package volume growth was offset by lower fuel 
$2.24
$2.24
$2.24
surcharges and the negative impact of exchange rates.

$3.22
$2.50
$2.50

$3.50
$3.50

$3.22
$3.22

$3.76
$3.76

$3.13
$3.13

$3.13
$3.13

$2.47
$2.47

$3.81
$3.81

$3.76

$3.13

$3.50

$2.47

$2.50

$1.50

$1.50
$1.50

$1.52

$1.52
$1.52

$.50

2015

2016

2014

2013
2013

2015
2015

2014
2014

2016
2016

Vehicle

Vehicle
Jet
Vehicle

$.50
$.50
2013

Retirement Plans MTM Adjustment
We incurred noncash pre-tax mark-to-market losses of $1.5 billion in 
2016 ($946 million, net of tax, or $3.39 per diluted share), $2.2 billion in 
2015 ($1.4 billion, net of tax, or $4.81 per diluted share) and $15 million 
in 2014 ($9 million, net of tax, or $0.03 per diluted share) from actuarial 
adjustments to pension and postretirement healthcare plans related to 
the measurement of plan assets and liabilities. For more information 
see further discussion in the “Critical Accounting Estimates” section of 
this MD&A and Note 1 and Note 13 of the accompanying consolidated 
financial statements.

Jet
Jet

12

 13

MANAGEMENT’S DISCUSSION AND ANALYSISOperating Expenses
The following tables compare operating expenses expressed as dollar 
amounts (in millions) and as a percent of revenue for the years ended 
May 31:

Operating expenses:
  Salaries and employee benefits
  Purchased transportation
  Rentals and landing fees
  Depreciation and amortization
  Fuel
  Maintenance and repairs
  Impairment and other charges 
  Retirement plans mark-to-market
    adjustment
  Other
    Total operating expenses
    Total operating income

2016

2015

2014

$ 18,581 
9,966 
2,854 
2,631 
2,399 
2,108 
 – 

$ 17,110  $ 16,171 
8,011 
2,622 
2,587 
4,557 
1,862 
 – 

8,483 
2,682 
2,611 
3,720 
2,099 
 276 (1)

 1,498 
7,251 (2)
$ 47,288 
$ 3,077

 2,190 
6,415 (3)

15 
5,927 
$ 45,586  $ 41,752 
$ 3,815
$ 1,867

 Percent of Revenue
2015

2016

2014

36.9 %
19.8 
5.7 
5.2 
4.7 
4.2 
–

36.1 %
17.9 
5.7 
5.5 
7.8 
4.4 
 0.6 (1)

Operating expenses:
  Salaries and employee benefits
  Purchased transportation
  Rentals and landing fees
  Depreciation and amortization
  Fuel
  Maintenance and repairs
  Impairment and other charges
  Retirement plans mark-to-market  
    adjustment
  Other
    Total operating expenses
Operating margin
(1)  Includes charges resulting from the decision to permanently retire and adjust the retirement 

 3.0 
14.4 (2)
93.9 
6.1 %

 4.6 
13.5 (3)
96.1 
3.9 %

35.5 %
17.6 
5.7 
5.7 
10.0 
4.1 
 –   

 –   
13.0 
91.6 
8.4 %

Our operating expenses for 2016 include a $1.5 billion loss  
($946 million, net of tax) associated with our annual MTM adjustment 
described above. In addition, we recorded corporate level provisions 
for the settlement of and expected losses related to independent  
contractor litigation matters involving FedEx Ground and the settlement 
of the CBP matter and expenses related to our acquisition of TNT 
Express as described above. Operating expenses also increased due 
to higher salaries and employee benefits at FedEx Freight, and higher 
purchased transportation expenses due to the recording of FedEx 
SmartPost revenues on a gross basis, network expansion costs, higher 
self-insurance expenses and increased purchased transportation rates 
at FedEx Ground. In addition, higher incentive compensation accruals 
impacted our overall operating expenses. 

Our operating margin benefited from the reduced year-over-year loss 
from our MTM adjustment, the strong performance of our FedEx 
Express segment due to the continued execution of our profit 
improvement program and the positive net impact of fuel (as further 
described below). However, operating margin was negatively 
impacted in 2016 by higher salaries and employee benefits at FedEx 
Freight, and network expansion costs, higher self-insurance expenses 
and the recording of FedEx SmartPost revenues on a gross basis at 
FedEx Ground, transaction and integration planning expenses related 
to our TNT Express acquisition, and higher incentive compensation 
accruals. 

Our operating expenses included an increase in purchased  
transportation costs of 17% in 2016 due to the recording of  
FedEx SmartPost service revenues on a gross basis (including postal 
fees in revenues and expenses) and higher volumes and increased 
rates at FedEx Ground. Salaries and employee benefits expense 
increased 9% in 2016 due to the inclusion of GENCO results for a full 
year, pay initiatives coupled with increased staffing at FedEx Freight, 
higher healthcare costs and higher incentive compensation accruals. 
Other expenses were 13% higher in 2016 due to the inclusion of 
GENCO results for a full year, higher self-insurance costs at FedEx 
Ground and the CBP matter described above. Rentals and landing fees 
increased 6% in 2016 due to network expansion and the inclusion  
of GENCO results for a full year at FedEx Ground. Retirement plans 
mark-to-market adjustment expenses decreased 32% in 2016, as 
favorable demographic assumption experience partially offset the 
actuarial loss on pension plan asset returns in 2016.

schedule of certain aircraft and related engines at FedEx Express.   

(2)  Includes provisions for the settlement of and expected losses related to independent contractor 
litigation matters involving FedEx Ground for $256 million, and $69 million in expenses related 
to the settlement of a CBP notice of action, in each case net of recognized immaterial insurance 
recovery.

(3)  Includes a $197 million charge in the fourth quarter to increase the legal reserve associated 
with the settlement of a legal matter at FedEx Ground to the amount of the settlement.

14

 15

MANAGEMENT’S DISCUSSION AND ANALYSIS 
 
FedEx Express U.S. Domestic 

Average Daily Package Volume

2,683

2,713

2,543

2,571

FedEx Express International(1) 

Average Daily Package Volume

785

576

819

580

853

586

888

575

2013

2014

2015

2016

2013

2014

2015

2016

International export

International domestic

FedEx Ground 

Average Daily Package Volume

7,526

6,774

6,911

6,280

FedEx Freight

Average Daily LTL Shipments

98.8

95.5

90.6

85.7

2013

2014

2015

2016

2013

2014

2015

2016

2,700

2,600

2,500

2,400

8,000

7,500

7,000

6,500

6,000

5,500

5,000

4,500

4,000

12,500

12,000

11,500

11,000

10,500

10,000

9,500

$19.00

$18.00

$17.00

$16.00

$15.00

$14.00

$9.00

$8.00

FedEx Express and FedEx Ground

Total Average Daily Package Volume

11,702

11,033

10,744

10,184

2013

2014

2015

2016

FedEx Express U.S. Domestic

Revenue per Package – Yield

$17.33

$17.42

$17.13

$17.00

2013

2014

2015

2016

FedEx Ground

Revenue per Package – Yield

$7.80

$7.16

$7.00

$6.60

$6.75

$6.00

$5.00

$250.00

$240.00

$230.00

$220.00

2016

2015

2013

2014

FedEx Freight 
LTL Revenue per Shipment

Our operating expenses for 2015 included a $2.2 billion loss  
($1.4 billion, net of tax) associated with our mark-to-market pension 
accounting as described above. In addition, we recorded charges  
of $276 million ($175 million, net of tax) associated with the decision 
to permanently retire and adjust the retirement schedule of certain 
aircraft and related engines at FedEx Express, and a $197 million 
($133 million, net of tax) charge in the fourth quarter to increase the 
reserve associated with the settlement of an independent contractor 
proceeding at FedEx Ground to the amount of the settlement. Our 
2015 operating expenses also increased primarily due to volume-
related growth in salaries and employee benefits and purchased 
transportation expenses, higher maintenance and repairs expense  
$231.52
and higher incentive compensation accruals. However, operating 
margin benefited from revenue growth, our profit improvement 
program, which we commenced in 2013, the net impact of fuel  
(as further described below) and a lower year-over-year impact  
from severe winter weather. 

$240.09

$232.11

$234.23

2014

2013

2015

2016

1,000

800

600

400

200

100.0

90.0

80.0

$70.00

$60.00

$50.00

$40.00

$30.00

$20.00

$10.00

$–

FedEx Express International

Revenue per Package – Yield

$58.72

$58.92

$57.50

$54.16

$6.99

$6.95

2013

2014

$6.49

2015

$5.65

2016

International export composite

International domestic

Fuel
The following graph for our transportation segments shows our  
average cost of jet and vehicle fuel per gallon for the years ended 
May 31:

Average Fuel Cost per Gallon

$4.50

$3.81

$3.76

$3.50

$2.50

$1.50

$.50

$3.22

$3.13

2013

2014

Vehicle

$3.13

$2.47

2015

Jet

$2.24

$1.52

2016

Operating expenses included an increase in salaries and employee 
benefits expense of 6% in 2015 due to the timing of merit increases 
for many of our employees at FedEx Express, additional staffing to 
support volume growth and higher incentive compensation accruals. 
These factors were partially offset by the positive impact of our 
voluntary buyout program completed in 2014. Other expenses were 
driven 8% higher in 2015 due to the legal reserve increase discussed 
above and the inclusion of GENCO results. Purchased transportation 
costs increased 6% in 2015 due to volume growth and higher service 
provider rates at FedEx Ground and volume growth, higher utilization 
and higher service provider rates at FedEx Freight. The timing of 
aircraft maintenance events at FedEx Express primarily drove an 
increase in maintenance and repairs expense of 13% in 2015.

Fuel expense decreased 36% during 2016 primarily due to lower 
aircraft fuel prices. However, fuel prices represent only one component 
of the two factors we consider meaningful in understanding the 
impact of fuel on our business. Consideration must also be given  
to the fuel surcharge revenue we collect. Accordingly, we believe 
discussion of the net impact of fuel on our results, which is a 
comparison of the year-over-year change in these two factors, is 
important to understand the impact of fuel on our business. In order  
to provide information about the impact of fuel surcharges on the 
trend in revenue and yield growth, we have included the comparative 
weighted-average fuel surcharge percentages in effect for 2016,  
2015 and 2014 in the accompanying discussions of each of our 
transportation segments.

14

 15

MANAGEMENT’S DISCUSSION AND ANALYSISThe index used to determine the fuel surcharge percentage for our 
FedEx Freight business adjusts weekly, while our fuel surcharges for 
the FedEx Express and FedEx Ground businesses incorporate a timing 
lag of approximately six to eight weeks before they are adjusted for 
changes in fuel prices. For example, the fuel surcharge index in effect 
at FedEx Express in May 2016 was set based on March 2016 fuel 
prices. In addition, the structure of the table that is used to determine 
our fuel surcharge at FedEx Express and FedEx Ground does not  
adjust immediately for changes in fuel price, but allows for the fuel 
surcharge revenue charged to our customers to remain unchanged  
as long as fuel prices remain within certain ranges.

Beyond these factors, the manner in which we purchase fuel also 
influences the net impact of fuel on our results. For example, our 
contracts for jet fuel purchases at FedEx Express are tied to various 
indices, including the U.S. Gulf Coast index. While many of these 
indices are aligned, each index may fluctuate at a different pace, 
driving variability in the prices paid for jet fuel. Furthermore, under 
these contractual arrangements, approximately 75% of our jet fuel  
is purchased based on the index price for the preceding week, with 
the remainder of our purchases tied to the index price for the 
preceding month, rather than based on daily spot rates. These 
contractual provisions mitigate the impact of rapidly changing daily 
spot rates on our jet fuel purchases.

Because of the factors described above, our operating results may  
be affected should the market price of fuel suddenly change by a 
significant amount or change by amounts that do not result in an 
adjustment in our fuel surcharges, which can significantly affect  
our earnings either positively or negatively in the short-term.

We routinely review our fuel surcharges and our fuel surcharge 
methodology. On November 2, 2015, we updated the tables used  
to determine our fuel surcharges at FedEx Express, FedEx Ground  
and FedEx Freight.

The net impact of fuel had a modest benefit to operating income in 
2016. This was driven by decreased fuel prices during 2016 versus  
the prior year, which was partially offset by the year-over-year 
decrease in fuel surcharge revenue during these periods. 

The net impact of fuel on our operating results does not consider the 
effects that fuel surcharge levels may have on our business, including 
changes in demand and shifts in the mix of services purchased by our 
customers. While fluctuations in fuel surcharge percentages can be 
significant from period to period, fuel surcharges represent one of the 
many individual components of our pricing structure that impact our 

overall revenue and yield. Additional components include the mix of 
services sold, the base price and extra service charges we obtain for 
these services and the level of pricing discounts offered.

Fuel expense decreased 18% during 2015 primarily due to lower 
aircraft fuel prices. The net impact of fuel had a significant benefit  
to operating income in 2015. This was driven by decreased fuel  
prices during 2015 versus the prior year, which was slightly offset  
by the year-over-year decrease in fuel surcharge revenue during  
these periods.

Interest Expense
Interest expense increased $101 million in 2016 primarily due to 
increased interest expense from our 2016 and 2015 debt offerings  
used to fund our share repurchase programs and business acquisitions. 
Interest expense increased $75 million in 2015 primarily due to 
increased interest expense from our January 2015 debt offering and 
January 2014 debt offering.  

Income Taxes
Our effective tax rate was 33.6% in 2016, 35.5% in 2015 and  
36.5% in 2014. Due to its effect on income before income taxes, the 
adjustment for MTM accounting reduced our 2016 effective tax rate 
by 120 basis points and our 2015 effective tax rate by 80 basis points, 
and increased our effective tax rate by 20 basis points in 2014. Our 
2016 tax rate was favorably impacted by $76 million from an internal 
corporate restructuring done in anticipation of the integration of the 
foreign operations of FedEx Express and TNT Express. As part of this 
restructuring, our Canadian subsidiary made distributions to our U.S. 
operations which resulted in the recognition of U.S. foreign tax credits 
in excess of the U.S. taxes incurred from the distributions. This 
favorable impact was partially offset by a $40 million tax expense 
attributable to non-deductible expenses incurred as part of the TNT 
Express acquisition. Our permanent reinvestment strategy with 
respect to unremitted earnings of our foreign subsidiaries provided a 
benefit of approximately $48 million to our 2016 provision for income 
taxes. Cumulative permanently reinvested foreign earnings were  
$1.6 billion at the end of 2016 and $1.9 billion at the end of 2015.  
The 2016 reduction in our permanently reinvested earnings was due 
to the internal corporate restructuring discussed above. 

Additional information on income taxes, including our effective tax 
rate reconciliation, liabilities for uncertain tax positions and our global 
tax profile can be found in Note 12 of the accompanying consolidated 
financial statements.

16

 17

MANAGEMENT’S DISCUSSION AND ANALYSISBusiness Acquisitions
On May 25, 2016, we acquired TNT Express for €4.4 billion  
(approximately $4.9 billion). Cash acquired in the acquisition was 
approximately €250 million ($280 million). As of May 31, 2016,  
$287 million of shares associated with the transaction remained 
untendered, the majority of which were tendered subsequent to  
May 31, 2016, and are included in the “Other liabilities” caption  
of our consolidated balance sheets. We funded the acquisition  
with proceeds from our April 2016 debt issuance and existing cash 
balances. TNT Express’s financial results are immaterial from the time 
of acquisition and are included in “Eliminations, corporate and other.”

TNT Express collects, transports and delivers documents, parcels and 
freight to over 200 countries. This strategic acquisition broadens our 
portfolio of international transportation solutions with the combined 
strength of TNT Express’s strong European road platform and our 
strength in other regions globally, including North America and Asia.

Given the timing and complexity of the acquisition, the presentation  
of TNT Express in our financial statements, including the allocation  
of the purchase price, is preliminary and will likely change in future 
periods, perhaps significantly as fair value estimates of the assets 
acquired and liabilities assumed are refined during the measurement 
period. We will complete our purchase price allocation no later than 
the fourth quarter of 2017.

For more information and a presentation of unaudited pro forma 
consolidated results, see Note 3 of the accompanying consolidated 
financial statements. The accounting literature establishes guidelines 
regarding the presentation of this unaudited pro forma information. 
Therefore, this unaudited pro forma information is not intended to 
represent, nor do we believe it is indicative of, the consolidated 

results of operations of FedEx that would have been reported had the 
acquisition been completed as of the beginning of 2015. Furthermore, 
this unaudited pro forma information does not give effect to the 
anticipated business and tax synergies of the acquisition and is not 
representative or indicative of the anticipated future consolidated 
results of operations of FedEx.

During 2015, we acquired two businesses, expanding our portfolio  
in e-commerce and supply chain solutions. On January 30, 2015,  
we acquired GENCO, a leading North American third-party logistics 
provider, for $1.4 billion, which was funded using a portion of the 
proceeds from our January 2015 debt issuance. The financial results  
of this business are included in the FedEx Ground segment from the 
date of acquisition.

In addition, on December 16, 2014, we acquired Bongo International, 
LLC, now FedEx CrossBorder, LLC (“FedEx CrossBorder”), a leader in 
cross-border enablement technologies and solutions, for $42 million  
in cash from operations. The financial results of this business are 
included in the FedEx Express segment from the date of acquisition.

In 2014, we expanded the international service offerings of FedEx 
Express by acquiring businesses operated by our previous service 
provider, Supaswift (Pty) Ltd. (“Supaswift”), in seven countries in 
Southern Africa, for $36 million in cash from operations. The financial 
results of these businesses are included in the FedEx Express segment 
from their respective date of acquisition.

The financial results of the GENCO, FedEx CrossBorder and Supaswift 
businesses were not material, individually or in the aggregate, to our 
results of operations and therefore, pro forma financial information 
has not been presented. 

16

 17

MANAGEMENT’S DISCUSSION AND ANALYSISProfit Improvement Programs
During 2013, we announced profit improvement programs primarily 
through initiatives at FedEx Express and FedEx Services targeting 
annual profitability improvement of $1.6 billion at FedEx Express. 

During 2014, we completed a program to offer voluntary cash buyouts 
to eligible U.S.-based employees in certain staff functions. As a result 
of this program, approximately 3,600 employees left the company. 
Payments under this program, which were related primarily to 
employee severance, were made at the time of departure and  
totaled approximately $300 million in 2014. 

In 2015, we continued to make progress in achieving our profit 
improvement goals. FedEx Express improved operating income by 
approximately 70% from 2013 with essentially flat revenue during  
the three-year period. FedEx Services reduced its total expenses while 
investing in major information technology transformation projects.

We exited 2016 having achieved our profit improvement goals with  
a run rate of $1.6 billion of additional operating profit from the then 
2013 base business. FedEx Express has improved operating income  
by approximately 170% from 2013, despite lower fuel surcharges  
and unfavorable exchange rates driving flat to declining revenue during 
the four-year period. FedEx Services has reduced its total expenses 
while investing in major information technology transformation projects. 
In addition, our incentive compensation programs have been gradually 
reinstated so that 2017 business plan objectives will represent more 
fully funded compensation targets. While this program is completed, 
assuming continued modest growth in the U.S. and global economies, 
profitability and productivity are expected to continue to increase for 
years to come as we further leverage the benefits of these initiatives 
and fully integrate our recent business acquisitions.

Outlook
During 2017, we expect improvements in the performance of all  
our transportation segments to drive revenue and earnings growth, 
excluding any year-end MTM adjustment and TNT Express financial 
results, integration expenses and financing costs. Although our profit 
improvement programs noted above are completed, we expect these 
programs to continue to constrain expense growth while improving 
revenue quality during 2017. Segment level pension expense for 2017  
is expected to be comparable to 2016 levels. Continued moderate 
global economic growth is anticipated to drive volume and yield 
improvements. Our expectations for earnings growth in 2017 are 
dependent on key external factors, including fuel prices and global 
economic conditions. 

Due to our recent acquisition of TNT Express, 2017 will be a year of 
intensive integration activities and investments. However, the timing 
and amount of integration activities and costs will be subject to 
change as information is validated and integration and operating 
plans are refined. While integration planning teams have been 
working for months to prepare for post-closing activities, up until   
May 25, 2016, we were competitors with TNT Express and therefore, 
access to key customer, financial and operational data was limited 
under competition laws and regulations. Furthermore, TNT Express  
is undergoing a large restructuring and turnaround program called 
Outlook, which includes incurring certain restructuring charges in 
2017. As a result, we anticipate TNT Express will not be accretive to 
earnings until 2018. Longer term, we anticipate this transaction will 
generate substantial improvements in revenue and earnings and 
reduce our effective tax rate due to increased international earnings.

Our capital expenditures for 2017 are expected to approximate  
$5.6 billion, largely for continued expansion of the FedEx Ground 
network and additional aircraft deliveries in 2017 to support our fleet 
modernization program at FedEx Express. This capital expenditure 
forecast includes TNT Express. We will continue to evaluate our 
investments in critical long-term strategic projects to ensure our 
capital expenditures generate high returns on investments and are 
balanced with our outlook for global economic conditions. For 
additional details on key 2017 capital projects, refer to the “Capital 
Resources” and “Liquidity Outlook” sections of this MD&A. 

18

 19

MANAGEMENT’S DISCUSSION AND ANALYSISOur outlook is dependent upon a stable pricing environment for fuel, 
as volatility in fuel prices impacts our fuel surcharge levels, fuel 
expense and demand for our services. Volatility in fuel costs may 
impact earnings because adjustments to our fuel surcharges lag 
changes in actual fuel prices paid. Therefore, the trailing impact  
of adjustments to our fuel surcharges can significantly affect our 
earnings either positively or negatively in the short-term.

In the third quarter of 2016, FedEx Ground announced plans to 
implement the Independent Service Provider (“ISP”) model throughout 
its entire U.S. pickup and delivery network. To date, service providers 
in 24 states are operating under, or transitioning to, the ISP model. 
The transition to the ISP model in the remaining 26 states is expected 
to be completed by 2020. The costs associated with these transitions 
will be recognized in the quarter incurred and are not expected to  
be material.

See “Risk Factors” for a discussion of these and other potential risks 
and uncertainties that could materially affect our future performance.

Seasonality of Business
Our businesses are cyclical in nature, as seasonal fluctuations affect 
volumes, revenues and earnings. Historically, the U.S. express package 
business experiences an increase in volumes in late November and 
December. International business, particularly in the Asia-to-U.S. 
market, peaks in October and November in advance of the U.S.  
holiday sales season. Our first and third fiscal quarters, because  
they are summer vacation and post winter-holiday seasons, have 
historically experienced lower volumes relative to other periods. 
Normally, the fall is the busiest shipping period for FedEx Ground, 
while late December, June and July are the slowest periods. For 
FedEx Freight, the spring and fall are the busiest periods and the  
latter part of December through February is the slowest period.  
For FedEx Office, the summer months are normally the slowest 
periods. Shipment levels, operating costs and earnings for each  
of our companies can also be adversely affected by inclement 
weather, particularly the impact of severe winter weather in our  
third fiscal quarter. 

Recent Accounting Guidance
New accounting rules and disclosure requirements can significantly 
impact our reported results and the comparability of our financial 
statements.

In the second quarter of 2016, we chose to early adopt the authoritative 
guidance issued by the Financial Accounting Standards Board 
(“FASB”) requiring acquirers in a business combination to recognize 
adjustments to provisional amounts that are identified during the 
measurement period in the reporting period that the adjustment 
amounts are determined and eliminates the requirement to  
retrospectively account for these adjustments. It also requires 
additional disclosure about the effects of the adjustments on prior 
periods. Adoption of this guidance had no impact on our financial 
reporting. See the “Business Acquisitions” section above for further 
discussion regarding our recent business acquisitions.

On May 28, 2014, the FASB and International Accounting Standards 
Board issued a new accounting standard that will supersede virtually 
all existing revenue recognition guidance under generally accepted 
accounting principles in the United States (and International Financial 
Reporting Standards) which has been subsequently updated to defer 
the effective date of the new revenue recognition standard by one 
year. This standard will be effective for us beginning in fiscal 2019. 
The fundamental principles of the new guidance are that companies 
should recognize revenue in a manner that reflects the timing of  
the transfer of services to customers and the amount of revenue 
recognized reflects the consideration that a company expects to 
receive for the goods and services provided. The new guidance 
establishes a five-step approach for the recognition of revenue. 
Based on our preliminary assessment, we do not anticipate that  
the new guidance will have a material impact on our revenue 
recognition policies, practices or systems.

On February 25, 2016, the FASB issued the new lease accounting 
standard which requires lessees to put most leases on their balance 
sheets but recognize the expenses on their income statements in a 
manner similar to current practice. The new standard states that a 

18

 19

MANAGEMENT’S DISCUSSION AND ANALYSISlessee will recognize a lease liability for the obligation to make lease 
payments and a right-of-use asset for the right to use the underlying 
asset for the lease term. Expense related to leases determined to  
be operating leases will be recognized on a straight-line basis, while 
those determined to be financing leases will be recognized following 
a front-loaded expense profile in which interest and amortization are 
presented separately in the income statement. We are currently 
evaluating the impact of this new standard on our financial reporting, 
but recognizing the lease liability and related right-of-use asset will 
significantly impact our balance sheet. These changes will be 
effective for our fiscal year beginning June 1, 2019 (fiscal 2020), with 
a modified retrospective adoption method to the beginning of 2018.

On November 20, 2015, the FASB issued an Accounting Standards 
Update that will require companies to classify all deferred tax assets 
and liabilities as noncurrent on the balance sheet instead of separating 
deferred taxes into current and noncurrent amounts. This new 
guidance had minimal impact on our accounting and financial 
reporting, and we chose to early adopt on a retrospective basis  
in the fourth quarter of 2016.

In May 2015, the FASB issued an Accounting Standards Update  
that removes the requirement to categorize within the fair value 
hierarchy investments for which fair values are estimated using  
the net asset value practical expedient provided by Accounting 
Standards Codification 820, Fair Value Measurement. This new 
guidance is effective for entities for fiscal years beginning after 
December 15, 2016, with retrospective application to all periods 
presented. We elected to early adopt this standard, which impacted 
our fair value disclosures related to retirement benefit plan investments 
in Note 13 of the accompanying consolidated financial statements 
but did not otherwise impact our financial statements. 

In March 2016, the FASB issued an Accounting Standards Update  
to simplify the accounting for share-based payment transactions.  
The new guidance requires companies to recognize the income tax 
effects of awards that vest or are settled as income tax expense  
or benefit in the income statement as opposed to additional paid-in 
capital as is current practice. The guidance also provides clarification 
of the presentation of certain components of share-based awards  
in the statement of cash flows. Additionally, the guidance allows 
companies to make a policy election to account for forfeitures  
either upon occurrence or by estimating forfeitures. We are currently 
evaluating the impact of this new standard on our financial reporting. 
These changes will be effective for our fiscal year beginning June 1, 
2017 (fiscal 2018).

We believe that no other new accounting guidance was adopted  
or issued during 2016 that is relevant to the readers of our financial 
statements.

Reportable Segments
FedEx Express, TNT Express, FedEx Ground and FedEx Freight  
represent our major service lines and, along with FedEx Services,  
form the core of our reportable segments. Our reportable segments 
include the following businesses:

FedEx Express Group:

   FedEx Express Segment

    TNT Express Segment

FedEx Ground Segment

FedEx Freight Segment

FedEx Services Segment

>  FedEx Express  
(express transportation) 
>  FedEx Trade Networks  
(air and ocean freight forwarding, 
customs brokerage and cross-border 
enablement technology and solutions) 
> FedEx SupplyChain Systems  
  (logistics services)
>  TNT Express   
(international express transportation, 
small-package ground delivery and 
freight transportation)
> FedEx Ground  
  (small-package ground delivery)  
> GENCO  
  (third-party logistics)

> FedEx Freight  
  (LTL freight transportation)  
> FedEx Custom Critical  
  (time-critical transportation)
>  FedEx Services  
(sales, marketing, information  
technology, communications, 
customer service, technical support, 
billing and collection services and 
back-office functions)
>  FedEx Office  
(document and business services  
and package acceptance)

20

 21

MANAGEMENT’S DISCUSSION AND ANALYSISFedEx Services Segment
The operating expenses line item “Intercompany charges” on the 
accompanying consolidated financial statements of our transportation 
segments reflects the allocations from the FedEx Services segment  
to the respective transportation segments. The allocations of net 
operating costs are based on metrics such as relative revenues or 
estimated services provided. 

The FedEx Services segment provides direct and indirect support to our 
transportation businesses, and we allocate all of the net operating costs 
of the FedEx Services segment (including the net operating results of 
FedEx Office) to reflect the full cost of operating our transportation 
businesses in the results of those segments. Within the FedEx Services 
segment allocation, the net operating results of FedEx Office, which are 
an immaterial component of our allocations, are allocated to FedEx 
Express and FedEx Ground. We review and evaluate the performance  
of our transportation segments based on operating income (inclusive  
of FedEx Services segment allocations). For the FedEx Services segment, 
performance is evaluated based on the impact of its total allocated net 
operating costs on our transportation segments. We believe these 
allocations approximate the net cost of providing these functions.  
Our allocation methodologies are refined periodically, as necessary,  
to reflect changes in our businesses. 

Eliminations, Corporate and Other
Certain FedEx operating companies provide transportation and  
related services for other FedEx companies outside their reportable 
segment. Billings for such services are based on negotiated rates, 
which we believe approximate fair value, and are reflected as 
revenues of the billing segment. These rates are adjusted from time  
to time based on market conditions. Such intersegment revenues  
and expenses are eliminated in our consolidated results and are not 
separately identified in the following segment information, because 
the amounts are not material. 

Corporate and other includes corporate headquarters costs for 
executive officers and certain legal and financial functions, as well  
as certain other costs and credits not attributed to our core business. 
These costs are not allocated to the business segments. The 
year-over-year decrease in these costs was driven by a lower 
mark-to-market benefit plans adjustment. Also, 2015 includes benefits 
of approximately $266 million as a result of our change in recognizing 
expected return on plan assets (“EROA”) for our defined benefit 
pension and postretirement healthcare plans at the segment level 
described further below, which had no impact at the consolidated 
level. In addition, transaction and integration planning expenses 
related to our TNT Express acquisition and the settlement of the  
CBP notice of action described above increased these costs in 2016.

In 2015, we changed our method of accounting for our defined benefit 
pension and postretirement healthcare plans to immediately recognize 
actuarial gains and losses resulting from the remeasurement of these 
plans in earnings in the fourth quarter of each fiscal year through  
our MTM accounting as described in Note 1 and Note 13 of the 
accompanying consolidated financial statements. FedEx’s segment 
operating results follow internal management reporting, which is  
used for making operating decisions and assessing performance. 
Historically, total net periodic benefit cost was allocated to each 
segment. We continue to record service cost, interest cost and EROA 
at the business segments as well as an allocation from FedEx Services 
of their comparable costs. Annual recognition of actuarial gains and 
losses are reflected in our segment results only at the corporate level. 
Additionally, although the actual asset returns are recognized in each 
fiscal year through a MTM adjustment, we continue to recognize an 
EROA in the determination of net pension cost on an interim basis.  
At the segment level, we set our EROA at 6.5% for all periods 
presented, which equals our consolidated EROA assumption in 2016. 
In fiscal years where the consolidated EROA is greater than 6.5%,  
that difference is reflected as a credit in “Eliminations, corporate  
and other.” 

FedEx Express Group
On May 25, 2016, we acquired TNT Express. TNT Express collects, 
transports and delivers documents, parcels and freight on a day-definite 
or time-definite basis. Its services are primarily classified by the speed, 
distance, weight and size of consignments. Whereas the majority of its 
shipments are between businesses, TNT Express also offers business-
to-consumer services to select key customers. The impact of TNT 
Express’s results are immaterial to the FedEx Express Group from the 
time of acquisition and are included in “Eliminations, corporate and 
other.”

In 2017, we will combine the results of the FedEx Express and TNT 
Express segments to create a collective FedEx Express Group. During 
the integration process, we anticipate these segments will each 
continue to have discrete financial information that will be regularly 
reviewed when evaluating performance and making resource allocation 
decisions. However, they are being combined for financial reporting 
discussion purposes into a collective business as a result of their 
management reporting structure. Furthermore, over time their  
operations will be integrated, therefore presenting a group view 
provides a basis for future year-over-year comparison purposes. In  
2017, the full-year impact of the TNT Express acquisition is expected  
to have a negative impact on operating margin due to integration costs 
and the impact of intangible asset amortization.

20

 21

MANAGEMENT’S DISCUSSION AND ANALYSISFedEx Express Segment
FedEx Express offers a wide range of U.S. domestic and international shipping services for delivery of packages and freight including priority 
services, which provide time-definite delivery within one, two or three business days worldwide, and deferred or economy services, which 
provide time-definite delivery within five business days worldwide. The following tables compare revenues, operating expenses, operating 
expenses as a percent of revenue, operating income and operating margin (dollars in millions) for the years ended May 31:

 Percent of Revenue
2015 

2016 

2014 

Operating expenses:
  Salaries and employee benefits
  Purchased transportation
  Rentals and landing fees
  Depreciation and amortization
  Fuel
  Maintenance and repairs
  Impairment and other charges(3)
  Intercompany charges
  Other
    Total operating expenses
Operating margin
(1)  International domestic revenues represent our international intra-country operations.
(2)  Includes FedEx Trade Networks and FedEx SupplyChain Systems.
(3)  2015 includes $276 million of impairment and related charges resulting from the decision 
to permanently retire and adjust the retirement schedule of certain aircraft and related 
engines. 

 38.7 %
 8.7 
 6.4 
 5.2 
 7.7 
 4.9 
 –  
 7.0 
 11.9 
 90.5 
 9.5 %

 37.1 %
 9.3 
 6.2 
 5.4 
 11.7 
 5.0 
 1.0 
 6.8 
 11.7 
 94.2 
 5.8 %

 36.1 %
 9.3 
 6.3 
 5.5 
 14.5 
 4.4 
 –  
 6.9 
 11.7 
 94.7 
 5.3 %

Percent 
Change

2016 
2015

/ 
/  2015 
2014

2016

2015

2014

$  6,763  $  6,704  $  6,555 
 1,636 
 1,629 
 3,188 
 3,342 

 1 
 2 
 1 

 1 
 (9)
 (1 )

 (7)
 (9)
 (3 )

 8
 (13 )
 (30)
 (2)
 (9 )
 (3 )

 1 
 (10 )
–

 (5)
 (37)
 (5 )

 2 
 – 
 5 

 3 
 (3)
 3 

 (1)
 (3)
 1 

 (2)
 – 
 (12)
 (2)
 5 
 – 

 3 
 1 
 (1)

 (2)
 (19)
 15 

11,675 
 6,251 
 2,301 

11,379 
 6,451 
 2,229 

 8,552 
 1,406 
21,633 

 8,680 
 1,446 
 21,505

 2,355 
 1,594 
 205 
 4,154 
 1,462 
27,121

 9,797 
 2,511 
 1,705 

 1,488 
 3,943 
 1,182 

 2,300 
 1,588 
 180 
 4,068 
 1,538 
27,239

10,104 
 2,544 
 1,693 

 1,460 
 3,199 
 1,357 

 276 
 1,842 
 3,180 

 –  NM NM
 (2)
–
 – 
(1)

 1,888 
 3,179 

23,932 
25,693 
25,655 
$  2,519  $  1,584  $  1,428 

 (7 )
 59 

9.5%

5.8%

5.3% 370bp

 – 
 11 
50bp

11,804 
 5,697 
 2,282 

Revenues:
  Package:
    U.S. overnight box
    U.S. overnight envelope  1,662 
    U.S. deferred
 3,379 
    Total U.S. domestic 
      package revenue
  International priority
  International economy
    Total international  
      export package   
 7,979 
      revenue
  International domestic(1)
 1,285 
      Total package revenue  21,068 
Freight:
  U.S.
  International priority
  International airfreight
      Total freight revenue
Other(2)
          Total revenues
Operating expenses:
  Salaries and employee  
10,240 
    benefits
  Purchased transportation  2,301 
  Rentals and landing fees  1,688 
  Depreciation and    
    amortization
  Fuel
  Maintenance and repairs
  Impairment and other  
    charges(3)
  Intercompany charges
  Other
          Total operating 
             expenses
Operating income
Operating margin

 2,481 
 1,384 
 126 
 3,991 
 1,392 
 26,451 

 –   
 1,846 
 3,155 

 1,385 
 2,023 
 1,294 

22

 23

MANAGEMENT’S DISCUSSION AND ANALYSIS 
 
 
 
 
 
 
 
 
 
 
The following table compares selected statistics (in thousands, except 
yield amounts) for the years ended May 31:

Percent 
Change

2016 
2015

/ 
/  2015 
2014

2016 

2015 

2014 

Package Statistics(1)
  Average daily package  
    volume (ADV): 
    U.S. overnight box 
    U.S. overnight envelope 
    U.S. deferred 
      Total U.S. domestic ADV
    International priority 
    International economy
      Total international export  
        ADV
    International domestic(2)
      Total ADV
  Revenue per package (yield):
    U.S. overnight box 
    U.S. overnight envelope 
    U.S. deferred 
      U.S. domestic composite
    International priority 
    International economy
      International export  
        composite
    International domestic(2)
      Composite package yield
Freight Statistics(1)
  Average daily freight pounds:
    U.S. 
    International priority 
    International airfreight 

541 
901 

1,271  1,240 
527 
916 
2,713  2,683 
410 
176 

394 
181 

575 
888 

586 
853 
4,176  4,122 

1,164 
538 
869 
2,571 
410 
170 

580 
819 
3,970 

 $  20.79  $  21.29  $  22.18 
11.97 
 12.15 
 14.44 
 14.36 
 17.42 
 17.13 
 61.88 
 60.05 
 51.75 
 51.54 

 11.99 
 14.66 
 17.00 
 56.47 
 49.15 

 3 
 3 
 (2)
 1 
 (4)
 3 

 (2)
 4 
 1 

 (2)
 (1)
 2 
 (1)
 (6)
 (5)

 54.16 
 5.65 
 19.71 

 57.50 
 6.49 
 20.66 

 58.92 
 6.95 
 21.32 

 (6)
 (13)
 (5)

 7 
 (2)
 5 
 4 
 – 
 4 

 1 
 4 
 4 

 (4)
 2 
 (1)
 (2)
 (3)
 – 

 (2)
 (7)
 (3)

 8,178 
 2,510 
 623 

 7,833 
 2,887 
 684 

 7,854 
 2,922 
 798 

 4 
 (13)
 (9)

 – 
 (1)
 (14)

 (1)

 11,311   11,404   11,574 

      Total average daily  
        freight pounds
Revenue per pound (yield):
    U.S. 
 $    1.19  $    1.16  $    1.18 
    International priority 
 2.15 
    International airfreight 
 1.01 
      Composite freight yield
 1.41 
(1)  Package and freight statistics include only the operations of FedEx Express.
(2)  International domestic statistics represent our international intra-country operations.

 3 
 (1)
 (24)
 (1)

 2.15 
 0.79 
 1.38 

 2.17 
 1.04 
 1.40 

 (1)

 (2)
 1 
 3 
 (1)

FedEx Express Segment Revenues
FedEx Express segment revenues decreased 3% in 2016 primarily  
due to lower fuel surcharges and unfavorable exchange rates, which 
were partially offset by improved U.S. domestic and international 
export yield management and U.S. domestic volume and pounds 
growth. Two additional operating days also benefited revenues  
in 2016. 

During 2016, lower fuel surcharges resulted in decreased package  
and freight yields. Unfavorable exchange rates also contributed  
to the decrease in international package and freight yields. Higher  
base rates partially offset the yield decrease for our U.S. domestic 
package, international export and freight services. U.S. domestic 
volumes increased 1% in 2016 driven by our overnight service 
offerings. International domestic revenues declined 9% in 2016  
due to the negative impact of unfavorable exchange rates, which  
were partially offset by increased volumes.

FedEx Express total revenues were flat in 2015 as U.S. and  
international package volume and base yield growth were offset  
by lower fuel surcharges and unfavorable exchange rates. 

U.S. domestic volumes increased 4% in 2015 driven by both our 
overnight box and deferred service offerings. U.S. domestic yields 
decreased 2% in 2015 due to the negative impact of lower fuel 
surcharges, which were partially offset by higher rates. International 
export volumes grew 1%, driven by a 4% growth in our international 
economy service offering. The 2% decrease in international export 
yields in 2015 was due to the negative impact of lower fuel surcharges 
and unfavorable exchange rates, which were partially offset by higher 
rates and weight per package. International domestic revenues declined 
3% in 2015 due to the negative impact of unfavorable exchange rates, 
which were partially offset by a 4% volume increase.

Our U.S. domestic and outbound fuel surcharge and the international 
fuel surcharges ranged as follows for the years ended May 31:

U.S. Domestic and Outbound Fuel Surcharge:
  Low
  High
  Weighted-average
International Fuel Surcharges:
  Low
  High
  Weighted-average

2016

2015

2014

– %  1.50 %  8.00 %

4.00 
1.84 

 9.50 
 6.34 

 10.50 
 9.47 

– 
12.00 
6.09 

 0.50 
 18.00 
 12.80 

 12.00 
 19.00 
 16.26 

On January 4, 2016 and January 5, 2015, FedEx Express implemented a 
4.9% average list price increase for FedEx Express U.S. domestic, U.S. 
export and U.S. import services. In addition, effective November 2, 2015 
and February 2, 2015, FedEx Express updated certain tables used to 
determine fuel surcharges.

22

 23

MANAGEMENT’S DISCUSSION AND ANALYSIS 
 
 
 
 
 
 
 
 
 
 
 
 
 
FedEx Express Segment Operating Income
FedEx Express operating income and operating margin increased  
despite lower revenues in 2016. This increase was primarily driven  
by profit improvement program initiatives, which continued to  
constrain expense growth while improving revenue quality, the  
positive net impact of fuel and lower international expenses due  
to currency exchange rates. Also, operating income benefited from  
two additional operating days in 2016. Results for 2015 were  
negatively impacted by $276 million ($175 million, net of tax) of  
impairment and related charges, of which $246 million was noncash, 
resulting from the decision to permanently retire and adjust the  
retirement schedule of certain aircraft and related engines. 

Salaries and employee benefits increased 1% in 2016 due to merit 
increases and higher incentive compensation accruals, which were 
partially offset by a favorable exchange rate impact. Purchased 
transportation decreased 10% in 2016 driven primarily by a favorable 
exchange rate impact. Accelerated aircraft retirements during 2015 
caused depreciation and amortization expense to decrease 5% in 
2016. Maintenance and repairs expense decreased 5% in 2016 
primarily due to the timing of aircraft maintenance events. 

Fuel expense decreased 37% in 2016 due to lower aircraft fuel prices. 
The net impact of fuel had a significant benefit to operating income in 
2016. See the “Fuel” section of this MD&A for a description and 
additional discussion of the net impact of fuel on our operating results.

Despite flat revenues, FedEx Express operating income and operating 
margin increased in 2015, driven by U.S. domestic and international 
package base yield and volume growth, benefits associated with our 
profit improvement program, the positive net impact of fuel, reduced 
pension expense, lower international expenses due to currency 
exchange rates, lower depreciation expense and a lower year-over-
year impact from severe winter weather. These factors were  
partially offset by higher maintenance expense and higher incentive 
compensation accruals. 

Within operating expenses, salaries and employee benefits increased 
3% in 2015 due to the timing of annual merit increases for many of our 
employees and higher incentive compensation accruals. These factors 
were partially offset by the benefits from our voluntary employee 
severance program and lower pension expense. Maintenance and 
repairs expense increased 15% in 2015 primarily due to the timing of 
aircraft maintenance events. Costs associated with the growth of our 
freight-forwarding business at FedEx Trade Networks drove an increase 
in purchased transportation costs of 1% in 2015. Depreciation and 
amortization expense decreased 2% in 2015 driven by the expiration  
of accelerated depreciation for certain aircraft that were retired from 
service during the year.

Fuel expense decreased 19% in 2015 due to lower aircraft fuel prices. 
The net impact of fuel had a significant benefit in 2015 to operating 
income. See the “Fuel” section of this MD&A for a description and 
additional discussion of the net impact of fuel on our operating results.

FedEx Express Group Outlook
Revenues and earnings are expected to increase at FedEx Express 
during 2017. We expect revenues to increase primarily due to 
improved international export and U.S. domestic volume and package 
yields during 2017, as we continue to focus on revenue quality  
while managing costs. Although our profit improvement programs 
announced in 2013 are completed, we expect operating income to 
improve through our continued execution of these programs, including 
managing network capacity to match customer demand, reducing 
structural costs, modernizing our fleet and driving productivity 
increases throughout our U.S. and international operations. These 
benefits will be partially offset in 2017 by higher maintenance 
expense due to the timing of aircraft maintenance events. 

Capital expenditures at FedEx Express are expected to be essentially 
flat in 2017, excluding TNT Express expenditures, which are further 
discussed below, but will continue to be driven by our aircraft fleet 
modernization programs, as we add new aircraft that are more 
reliable, fuel-efficient and technologically advanced and retire older, 
less-efficient aircraft. 

We plan to complete our purchase price allocation for TNT Express  
no later than the fourth quarter of 2017. Given the timing and 
complexity of this acquisition, the presentation of TNT Express in  
our financial statements, including the allocation of the purchase 
price, is preliminary and will likely change in future periods,  
perhaps significantly. 

We will also begin operational integration activities focused on 
combining TNT Express’s strong European capabilities and FedEx 
Express’s strength in other regions globally, including North America 
and Asia. Prior to our acquisition, TNT Express announced their 
Outlook strategy aimed at doubling their adjusted operating income 
and margin percentage by calendar 2018. This program includes 
various initiatives focused on yield management, improved  
operational efficiency and productivity and improved customer service. 
We plan to continue these initiatives in 2017, although integration 
activities may affect the execution of some of these initiatives.

We expect TNT Express earnings in 2017 to be negatively impacted  
by integration expenses and intangible asset amortization, which  
will more than offset the benefits of the Outlook programs.

Capital expenditures at TNT Express are expected to be approximately 
$400 million during 2017 as we continue the Outlook program and 
invest in projects related to the modernization of IT systems and 
optimization of hubs and networks. Capital expenditures for 2017  
will also include integration-related investments.

24

 25

MANAGEMENT’S DISCUSSION AND ANALYSISFedEx Ground Segment
FedEx Ground service offerings include day-certain delivery to  
businesses in the U.S. and Canada and to 100% of U.S. residences. 
On August 31, 2015, our FedEx SmartPost business was merged into 
FedEx Ground. The FedEx SmartPost service remains an important 
component of our FedEx Ground service offerings; however, for 
presentation purposes, FedEx SmartPost service revenues and operating 
statistics have been combined with our FedEx Ground service 
offerings. Also, on June 1, 2015, we prospectively began recording 
revenues associated with the FedEx SmartPost service on a gross 
basis and including postal fees in revenues and expenses, versus  
our previous net treatment, due to operational changes that occurred 
in 2016, which resulted in us being the principal in all cases for the 
FedEx SmartPost service. On January 30, 2015, we acquired GENCO,  
a leading North American third-party logistics provider. GENCO’s 
financial results are included in the following table from the date  
of acquisition, which has impacted the year-over-year comparability  
of revenue and operating expenses. The following tables compare 
revenues, operating expenses, operating expenses as a percent of 
revenue, operating income and operating margin (dollars in millions) 
and selected package statistics (in thousands, except yield amounts) 
for the years ended May 31:

Percent 
Change

2016 
2015

/ 
/  2015 
2014

2016 

2015 

2014 

Revenues: 
  FedEx Ground 
  GENCO
    Total revenues 
Operating expenses: 
  Salaries and employee  
    benefits
  Purchased transportation 
  Rentals 
  Depreciation and    
    amortization 
  Fuel 
  Maintenance and repairs 
  Intercompany charges
  Other
    Total operating  
      expenses 
Operating income 
Operating margin
Average daily package  
  volume: 
  FedEx Ground 
Revenue per package  
  (yield): 
  FedEx Ground 

$  15,050  $12,568  $11,617 

 1,524  
 16,574  

416
12,984

 8 
 20 
 –  NM NM
 12 
 28 

11,617 

 2,834  
 6,817  
 639  

 608  
 10  
 288  
 1,230  
 1,872  

 2,146  
 5,021  
 485  

 530  
 12  
 244  
 1,123  
 1,251  

 1,749  
 4,635  
 402  

 468  
 17  
 222  
 1,095  
 1,008  

14,298  

9,596  
10,812
$ 2,276  $  2,172   $ 2,021  

 32 
 36 
 32 

 15 
 (17)
 18 
 10 
 50 

 32 
 5

 23 
 8 
 21 

 13 
 (29)
 10 
 3 
 24 

 13 
 7

 13.7 % 16.7% 17.4 % (300 )bp (70 )bp

 7,526 

 6,911 

 6,774 

$  7.80  $ 7.16 $ 6.75

9

9

2

6

Percent of Revenue 
2015 

2016 

2014 

Operating expenses:
  Salaries and employee benefits 
  Purchased transportation 
  Rentals 
  Depreciation and amortization 
  Fuel 
  Maintenance and repairs 
  Intercompany charges 
  Other
    Total operating expenses
Operating margin

17.1  %
41.1  
3.9  
3.7  
0.1  
1.7  
7.4  
11.3  
86.3  
13.7 %

16.5 %
38.7 
3.7 
4.1 
0.1 
1.9 
8.7 
9.6 
83.3 
16.7 %

15.0 %
39.9 
3.5 
4.0 
0.2 
1.9 
9.4 
8.7 
82.6 
17.4 %

FedEx Ground Segment Revenues

FedEx Ground segment revenues increased 28% in 2016 due to  
volume and yield growth at FedEx Ground and the inclusion of  
GENCO revenue for a full year, which were partially offset by lower 
fuel surcharges. Revenues increased approximately $1.2 billion in 
2016 as a result of recording FedEx SmartPost revenues on a gross 
basis, versus our previous net treatment. In addition, revenues  
benefited from two additional operating days in 2016. 

Average daily volume at FedEx Ground increased 9% in 2016 primarily 
due to continued growth in our residential services driven by 
e-commerce. FedEx Ground yield increased 9% in 2016 primarily due 
to the recording of FedEx SmartPost revenues on a gross basis, versus 
our previous net treatment, and increased base rates, which include 
additional dimensional weight charges. These factors were partially 
offset by lower fuel surcharges. 

FedEx Ground segment revenues increased 12% in 2015 due to FedEx 
Ground volume and yield growth, the inclusion of GENCO results and 
FedEx SmartPost yield growth. These factors were partially offset by 
lower FedEx SmartPost volumes.

Average daily volume at FedEx Ground increased 2% in 2015 due to 
continued growth in our FedEx Home Delivery service and commercial 
business, which was partially offset by a reduction in FedEx SmartPost 
volumes from a major customer. Yield increased 6% in 2015 primarily 
due to higher dimensional weight charges and rate increases, which 
were partially offset by higher postage costs for FedEx SmartPost 
services. During 2015, FedEx SmartPost service yield represented the 
amount charged to customers net of postage paid to the United States 
Postal Service (“USPS”). As stated above, on June 1, 2015, we 
prospectively began recording revenues associated with the FedEx 
SmartPost service on a gross basis and including postal fees in 
revenues and expenses. 

24

 25

MANAGEMENT’S DISCUSSION AND ANALYSIS 
FedEx Ground segment operating income increased 7% in 2015  
driven by higher revenue per package and volumes, the positive net 
impact of fuel, and a lower year-over-year impact from severe winter 
weather. The increase to operating income was partially offset by 
higher network expansion costs, as we continued to invest heavily  
in our FedEx Ground and FedEx SmartPost businesses. The decline  
in operating margin for 2015 is primarily attributable to network 
expansion costs and the inclusion of GENCO results.

Including the incremental costs from GENCO, salaries and employee 
benefits increased 23% driven by additional staffing to support volume 
growth. Volume growth and higher service provider rates drove 
purchased transportation expense to increase 8% in 2015. Other 
expense increased 24% in 2015 primarily due to the addition of 
GENCO results and higher self-insurance costs. Network expansion 
caused rentals expense to increase 21% in 2015. Depreciation and 
amortization expense increased 13% in 2015 due to network 
expansion and trailer purchases. 

FedEx Ground Segment Outlook 
We expect FedEx Ground segment revenues and operating income  
to increase in 2017, driven by e-commerce volume growth and market 
share gains. We also anticipate continued yield growth in 2017 due  
to yield management programs. Continued growth in e-commerce  
has led to higher volumes of larger shipments that cannot be 
processed in our automated sortation systems. Therefore, we are 
making investments to adjust our network to efficiently handle  
the larger packages, and we are adjusting our pricing to reflect the 
higher cost of handling these packages. However, we anticipate  
FedEx Ground operating margin will be negatively impacted by  
higher operating costs in 2017 due to network expansion and other 
operational costs resulting from higher residential service volumes 
driven by continued growth in e-commerce. 

Capital expenditures at FedEx Ground are expected to increase in 
2017 as we continue to make investments to grow our highly 
profitable FedEx Ground network through facility expansions and 
equipment purchases. The impact of these investments on our cost 
structure will continue to partially offset earnings growth in 2017.

The FedEx Ground fuel surcharge is based on a rounded average of the 
national U.S. on-highway average price for a gallon of diesel fuel, as 
published by the Department of Energy. Our fuel surcharge ranged as 
follows for the years ended May 31:

Low
High
Weighted-average

2014

2015
2016
 2.75 %  4.50 %  6.50 %
7.00 
4.50 
5.90 
3.82 

7.00 
6.66 

On January 4, 2016 and January 5, 2015, FedEx Ground implemented 
a 4.9% increase in average list price. In addition, on November 2, 
2015, FedEx Ground increased surcharges for shipments that exceed 
the published maximum weight or dimensional limits and updated 
certain tables used to determine fuel surcharges. On February 2, 2015, 
FedEx Ground updated the tables used to determine fuel surcharges. 
On January 5, 2015, FedEx Ground began applying dimensional weight 
pricing to all shipments.

FedEx Ground Segment Operating Income
FedEx Ground segment operating income increased 5% in 2016 due  
to higher volumes and increased yield, as well as the benefit from  
two additional operating days. These factors were partially offset by 
network expansion costs, higher self-insurance expenses and increased 
purchased transportation rates. 

Operating margin decreased in 2016 primarily due to the recording of 
FedEx SmartPost revenues on a gross basis (including postal fees in 
revenues and expenses), the inclusion of GENCO results for a full year, 
and higher self-insurance expenses. The change in FedEx SmartPost 
revenue recognition and the inclusion of GENCO collectively 
decreased operating margin by 190 basis points in 2016. 

The inclusion of GENCO in the FedEx Ground segment results for a full 
year has impacted the year-over-year comparability of all operating 
expenses. Along with incremental costs from GENCO, purchased 
transportation expense increased 36% in 2016 due to the recording  
of FedEx SmartPost revenues on a gross basis, as further discussed  
in this MD&A, and higher volumes and increased rates. Salaries  
and employee benefits expense increased 32% in 2016 due to the 
inclusion of GENCO results, additional staffing to support volume 
growth and higher healthcare costs. Other expenses increased  
50% in 2016 primarily due to the addition of GENCO results and 
higher self-insurance costs. Rentals expense increased 32% in  
2016 due to network expansion and the inclusion of GENCO results. 
Depreciation and amortization expense increased 15% in 2016 due  
to network expansion and the inclusion of GENCO results.

26

 27

MANAGEMENT’S DISCUSSION AND ANALYSISFedEx Freight Segment
FedEx Freight service offerings include priority LTL services when speed is critical and economy services when time can be traded for savings. 
The following table compares revenues, operating expenses, operating expenses as a percent of revenue, operating income, operating margin 
(dollars in millions) and selected statistics for the years ended May 31:

2016 

2014 
$ 6,200 $ 6,191 $ 5,757

2015 

Percent 
Change

2016 
2015 
–

/ 
/  2015 
2014
8

 2,925 
 962 
 142 

 2,698 
 1,045 
 129 

2,442 
981 
131 

 248 
 363 
 206 
 456 
 472 

 230 
 508 
 201 
 444 
 452 

231 
595 
179 
431 
416 

 8 
 (8)
 10 

 8 
 (29)
 2 
 3 
 4 

 10 
 7 
 (2)

 – 
 (15)
 12 
 3 
 9 

$

5,774 
 426 $
 6.9 %

5,707 

484 $
7.8 %

 1 
5,406 
351
(12)
6.1% (90)bp 170bp

 6 
38

 67.7 

 31.1 

66.9 

28.6 

62.9 

27.7 

 98.8 

95.5 

90.6 

 1 

 9 

 3 

 1,191 
 1,145 

1,272 
1,003 

1,262 
1,000 

 (6)
 14 

 1,177 

1,191 

1,182 

 (1)

$ 218.50  $ 229.57  $ 223.61 
258.05 
264.34 

 261.27 

 (5)
 (1)

$ 232.11  $ 240.09  $

234.23 

 (3)

$  18.35  $  18.05  $  17.73 
 25.80 
 26.34 

 22.81 

$  19.73  $  20.15  $  19.82 

 2 
 (13)

 (2)

6

3

5

1
–

1

3
2

3

2
2

2

Revenues
Operating expenses:
  Salaries and employee  
    benefits
  Purchased transportation
  Rentals
  Depreciation and    
    amortization
  Fuel
  Maintenance and repairs
  Intercompany charges
  Other
    Total operating  
      expenses
Operating income
Operating margin
Average daily LTL  
  shipments (in thousands)
  Priority

  Economy
    Total average daily LTL  
      shipments
Weight per LTL shipment 
  Priority
  Economy
    Composite weight per  
      LTL shipment
LTL revenue per shipment
  Priority
  Economy
    Composite LTL  
      revenue per  
      shipment
LTL revenue per  
  hundredweight
  Priority
  Economy
    Composite LTL  
      revenue per 
      hundredweight

 Percent of Revenue
2015 

2016 

2014 

Operating expenses:
  Salaries and employee benefits 
  Purchased transportation 
  Rentals 
  Depreciation and amortization 
  Fuel 
  Maintenance and repairs 
  Intercompany charges
  Other
    Total operating expenses 
Operating margin

47.2 %
15.5 
2.3 
4.0 
5.8 
3.3 
 7.4 
 7.6 
93.1 
6.9%

43.6 %
16.9 
2.1 
3.7 
8.2 
3.2 
 7.2 
 7.3 
92.2 
7.8%

42.4 %
17.1 
2.3 
4.0 
10.3 
3.1 
7.5 
7.2 
93.9 
6.1%

FedEx Freight Segment Revenues
FedEx Freight segment revenues were flat in 2016 as higher average 
daily shipments were offset by lower revenue per shipment. Average 
daily LTL shipments increased 3% in 2016 due to increased volume 
primarily related to small and mid-sized customers. LTL revenue per 
shipment decreased 3% in 2016 due to lower fuel surcharges and  
lower weight per shipment. 

FedEx Freight segment revenues increased 8% in 2015 due to higher 
average daily shipments and revenue per shipment. Average daily  
LTL shipments increased 5% in 2015 due to higher demand for our 
FedEx Freight Priority and FedEx Freight Economy service offerings.  
LTL revenue per shipment increased 3% in 2015 due to higher rates  
and higher weight per LTL shipment. 

The weekly indexed LTL fuel surcharge is based on the average of the 
U.S. on-highway prices for a gallon of diesel fuel, as published by the 
Department of Energy. The indexed LTL fuel surcharge ranged as  
follows for the years ended May 31:

Low

High

Weighted-average

2016

2015

2014

 18.50 %  20.90 %  22.70 %

23.10 

20.60 

26.20 

24.30 

23.70 

23.20 

On January 4, 2016, FedEx Freight implemented zone-based pricing  
on U.S. and other LTL shipping rates. Also, on January 4, 2016 and 
January 5, 2015, FedEx Freight implemented a 4.9% average increase 
in certain U.S. and other shipping rates. On February 2, 2015, FedEx 
Freight updated the tables used to determine fuel surcharges. 

26

 27

MANAGEMENT’S DISCUSSION AND ANALYSIS 
 
 
 
 
 
FedEx Freight Segment Operating Income
FedEx Freight segment operating income and operating margin 
decreased in 2016 primarily due to salaries and employee benefits 
expense outpacing revenue growth, which was driven by weaker than 
anticipated industrial production. Within operating expenses, salaries 
and employee benefits increased 8% in 2016 due to pay initiatives and 
increased staffing levels for higher shipment volumes. Other expenses 
increased 4% in 2016 primarily due to higher insurance claims, a legal 
reserve, and higher operating supplies. Depreciation and amortization 
increased 8% in 2016 due to investments in transportation equipment. 
Rentals increased 10% in 2016 driven primarily by a charge related  
to a facility closure. Purchased transportation expense decreased  
8% in 2016 due to lower rates and increased usage of lower cost rail 
transportation. Fuel expense decreased 29% in 2016 due to lower  
average price per gallon of diesel fuel. See the “Fuel” section of this 
MD&A for a description and additional discussion of the net impact  
of fuel on our operating results.

FedEx Freight segment operating income and operating margin 
increased in 2015 due to higher LTL revenue per shipment and higher 
average daily LTL shipments. These factors were partially offset by a 
10% increase in salaries and employee benefits expense, due to higher 
staffing to support volume growth and higher incentive compensation 
accruals. Volume growth, higher utilization and higher service provider 
rates drove an increase to purchased transportation expense of 7% 
in 2015. Other expense increased 9% in 2015 partially due to higher 
cargo claims. 

FedEx Freight Segment Outlook 
During 2017 we expect revenue, operating income and operating 
margin improvement driven by effective yield management as well  
as modest volume growth from small and mid-sized customers.  
FedEx Freight earnings are also expected to be positively impacted  
by improvement in productivity and further investments in technology.

Capital expenditures at FedEx Freight are expected to increase slightly 
in 2017 primarily due to investments in vehicles.

FINANCIAL CONDITION

Liquidity
Cash and cash equivalents totaled $3.5 billion at May 31, 2016, 
compared to $3.8 billion at May 31, 2015. The following table 
provides a summary of our cash flows for the years ended May 31  
(in millions): 

2016 

2015 

2014 

Operating activities:
  Net income
  Impairment and other charges
  Retirement plans mark-to-market  
    adjustment
  Other noncash charges and credits
  Changes in assets and liabilities
    Cash provided by operating activities
Investing activities:
  Capital expenditures
  Business acquisitions, net of 
    cash acquired
  Proceeds from asset dispositions  
    and other
    Cash used in investing activities
Financing activities:
  Purchase of treasury stock
  Principal payments on debt
  Proceeds from debt issuances
  Dividends paid
  Other
    Cash provided by (used in) 
      financing activities
Effect of exchange rate changes on cash
Net (decrease) increase in cash and  
  cash equivalents
Cash and cash equivalents at end  
  of period

$  1,820  $  1,050  $  2,324 
 – 

 246 

 – 

 1,498 
 2,927 
 (537)
 5,708 

 2,190 
 2,317 
 (437)
 5,366 

 15 
 3,173 
(1,248)
 4,264 

 (4,818)

(4,347)

 (3,533)

 (4,618)

 (1,429)

 (36)

 (10)
 (9,446)

 24 
(5,752)

 18 
 (3,551)

 (2,722)
 (41)
 6,519 
 (277)
 132 

 (1,254)
 (5)
 2,491 
 (227)
 344 

 (4,857)
 (254)
 1,997 
 (187)
 582 

 3,611 
(102)

 1,349 
(108)

(2,719)
(3)

$

(229) $

855 $ (2,009)

$ 3,534 $ 3,763 $ 2,908

28

 29

MANAGEMENT’S DISCUSSION AND ANALYSISCASH PROVIDED BY OPERATING ACTIVITIES. Cash flows from 
operating activities increased $342 million in 2016 primarily due to 
higher segment operating income at FedEx Express and lower tax 
payments due to bonus depreciation on aircraft purchases and other 
qualifying assets. During the fourth quarter of 2016, we defeased the 
underlying debt of certain leveraged operating leases, which was 
accounted for as a prepayment of the lease obligations that reduced 
our operating cash flows by $501 million. 

Cash flows from operating activities increased $1.1 billion in 2015 
primarily due to higher segment operating income, the inclusion in the 
prior year of payments associated with our voluntary employee buyout 
program and lower incentive compensation payments. We made 
contributions of $660 million to our tax-qualified U.S. domestic 
pension plans (“U.S. Pension Plans”) in 2016, 2015 and 2014.

CASH USED IN INVESTING ACTIVITIES. Capital expenditures were 
11% higher in 2016 largely due to increased spending for sort facility 
expansion at FedEx Ground, and were 23% higher in 2015 than in  
2014 due to increased spending for aircraft at FedEx Express and sort 
facility expansion at FedEx Ground. See “Capital Resources” for a  
more detailed discussion of capital expenditures during 2016 and 2015.  

FINANCING ACTIVITIES. We had various senior unsecured debt 
issuances in 2016, 2015 and 2014. See Note 6 of the accompanying 
consolidated financial statements for more information on these 
issuances. Interest on our fixed-rate notes is paid semi-annually. 
Interest on our Euro fixed-rate notes is paid annually. Our floating-rate 
Euro senior notes bear interest at three-month EURIBOR plus a spread 
of 55 basis points and resets quarterly. We utilized the net proceeds 
of our 2016 debt issuances for working capital and general corporate 
purposes, our acquisition of TNT Express, share repurchases and the 
redemption and the prepayment and defeasance of the underlying 
debt of certain leveraged operating leases. We utilized $1.4 billion of 
the net proceeds of the 2015 debt issuance to fund our acquisition of 
GENCO and the remaining proceeds for working capital and general 
corporate purposes. See Note 3 of the accompanying consolidated 
financial statements for further discussion of business acquisitions.

During 2014, we repaid our $250 million 7.38% senior unsecured 
notes that matured on January 15, 2014. 

The effect of exchange rate changes on cash during 2016 and 2015 
was impacted by the overall strengthening of the U.S. dollar primarily 
against the Brazilian real, the British pound, the Japanese yen, the 
Canadian dollar and the Mexican peso.

The following table provides a summary of our common stock share repurchases for the periods ended May 31 (dollars in millions, except per 
share amounts):

Total Number 
of Shares 
Purchased
18,225,000 

2016

Average  
Price Paid  
per Share
$ 149.35 

Total  
Purchase  
Price
$ 2,722 

Total Number 
of Shares 
Purchased
8,142,410 

2015

Average  
Price Paid  
per Share

$ 154.03   

Total  
Purchase  
Price
$ 1,254 

Common stock purchases

28

 29

MANAGEMENT’S DISCUSSION AND ANALYSIS 
 
 
In January 2016, the stock repurchase authorization announced in 
2015 for 15 million shares was completed. On January 26, 2016, our 
Board of Directors approved a new share repurchase program of up to 
25 million shares. Shares under the current repurchase program may 
be repurchased from time to time in the open market or in privately 
negotiated transactions. The timing and volume of repurchases are 
at the discretion of management, based on the capital needs of the 
business, the market price of FedEx common stock and general market 
conditions. No time limit was set for the completion of the program, 
and the program may be suspended or discontinued at any time. 

From 2014 through 2016, we repurchased 63.2 million shares of FedEx 
common stock at an average price of $139.73 per share for a total of 
$8.8 billion. As of May 31, 2016, 19.0 million shares remained under  
the current share repurchase authorization. 

Capital Resources
Our operations are capital intensive, characterized by significant 
investments in aircraft, vehicles, technology, facilities, and  
package-handling and sort equipment. The amount and timing of 
capital additions depend on various factors, including pre-existing  
contractual commitments, anticipated volume growth, domestic  
and international economic conditions, new or enhanced services, 
geographical expansion of services, availability of satisfactory 
financing and actions of regulatory authorities.

The following table compares capital expenditures by asset category 
and reportable segment for the years ended May 31 (in millions):

Percent 
Change

2016 
2015
 (9)
 38  
 21  

/ 
/  2015 
2014
 41 
 49 
 (23)

2016 

2014 
Aircraft and related equipment $ 1,697  $  1,866  $ 1,327 
 819 
Facilities and sort equipment
 784 

 1,691 
 730 

 1,224 
 601 

2015 

Vehicles
Information and technology  
  investments

Other equipment

  Total capital expenditures

FedEx Express segment

FedEx Ground segment

FedEx Freight segment

FedEx Services segment

Other

  Total capital expenditures

 396 
 304 

 348 
 308 

 403 
 200 
$ 4,818  $  4,347  $ 3,533 
$ 2,356  $  2,380  $ 1,994 
 850 
 1,248 
 325 
 337 
 381 
 363 
 1 

 1,597 
 433 
 432 
 – 

 (14)
 14 
 54 
 (1) 
 23 
 11  
 19 
 (1)
 47 
 28 
 4 
 28  
 5 
 13 
 1  NM  NM
 23 
 11  

$ 4,818  $  4,347  $ 3,533 

Capital expenditures during 2016 were higher than the prior-year 
period primarily due to increased spending for sort facility expansion 
at FedEx Ground. Aircraft and related equipment purchases at FedEx 
Express during 2016 included the delivery of 11 Boeing 767-300 
Freighter (“B767F”) aircraft and two Boeing 777 Freighter (“B777F”) 
aircraft, as well as the modification of certain aircraft before being 
placed into service. Capital expenditures during 2015 were higher 
than the prior year primarily due to increased spending for aircraft  
at FedEx Express and increased spending for sort facility expansion   

30

at FedEx Ground. Aircraft and related equipment purchases at FedEx 
Express during 2015 included the delivery of 14 B767F aircraft and  
13 Boeing 757 aircraft, as well as the modification of certain aircraft 
before being placed into service. 

Liquidity Outlook
We believe that our cash and cash equivalents, which totaled  
$3.5 billion at May 31, 2016, cash flow from operations and available 
financing sources will be adequate to meet our liquidity needs, 
including working capital, capital expenditure requirements, debt 
payment obligations and TNT Express integration expenses. Our cash 
and cash equivalents balance at May 31, 2016 includes $522 million 
of cash in offshore jurisdictions associated with our permanent 
reinvestment strategy. We do not believe that the indefinite  
reinvestment of these funds offshore impairs our ability to meet  
our U.S. domestic debt or working capital obligations. 

Our capital expenditures are expected to be approximately $5.6 billion 
in 2017. We anticipate that our cash flow from operations will be 
sufficient to fund our increased capital expenditures in 2017, which  
will include spending for network expansion at FedEx Ground and 
aircraft modernization and re-fleeting at FedEx Express. This capital 
expenditure forecast includes TNT Express. We expect approximately 
50% of capital expenditures in 2016 to be designated for growth 
initiatives, predominantly at FedEx Ground. Our expected capital 
expenditures for 2017 include $1.6 billion in investments for delivery  
of aircraft and progress payments toward future aircraft deliveries at 
FedEx Express.

We have several aircraft modernization programs underway that are 
supported by the purchase of B777F and B767F aircraft. These aircraft 
are significantly more fuel-efficient per unit than the aircraft types 
previously utilized, and these expenditures are necessary to achieve 
significant long-term operating savings and to replace older aircraft. 
Our ability to delay the timing of these aircraft-related expenditures  
is limited without incurring significant costs to modify existing 
purchase agreements. 

In July 2015, FedEx Express entered into a supplemental agreement  
to purchase 50 additional B767F aircraft from Boeing. Four of the 50 
additional B767F aircraft purchases are conditioned upon there being 
no event that causes FedEx Express or its employees not to be covered 
by the Railway Labor Act of 1926, as amended (“RLA”). The 50 
additional B767F aircraft are expected to be delivered from fiscal  
2018 through fiscal 2023 and will enable FedEx Express to continue to 
improve the efficiency and reliability of its aircraft fleet. In September 
2014, FedEx Express entered into an agreement to purchase four 
additional B767F aircraft, the delivery of which will begin in 2017 and 
continue through 2019.

We have a shelf registration statement filed with the Securities and 
Exchange Commission (“SEC”) that allows us to sell, in one or more 
future offerings, any combination of our unsecured debt securities  
and common stock. 

On November 13, 2015, we replaced our revolving and letter of credit 
facilities with a new, single five-year $1.75 billion revolving credit 
facility that expires in November 2020. The facility, which includes  
a $500 million letter of credit sublimit, is available to finance our 

 31

MANAGEMENT’S DISCUSSION AND ANALYSISoperations and other cash flow needs. The agreement contains a 
financial covenant, which requires us to maintain a ratio of debt to 
consolidated earnings (excluding non-cash pension mark-to-market 
adjustments and non-cash asset impairment charges) before interest, 
taxes, depreciation and amortization (“adjusted EBITDA”) of not more 
than 3.5 to 1.0, calculated as of the end of the applicable quarter on  
a rolling four quarters basis. The ratio of our debt to adjusted EBITDA 
was 1.9 to 1.0 at May 31, 2016. We believe this covenant is the only 
significant restrictive covenant in our revolving credit agreement. Our 
revolving credit agreement contains other customary covenants that 
do not, individually or in the aggregate, materially restrict the conduct 
of our business. We are in compliance with the financial covenant and 
all other covenants of our revolving credit agreement and do not 
expect the covenants to affect our operations, including our liquidity 
or expected funding needs. If we failed to comply with the financial 
covenant or any other covenants of our revolving credit agreement, 
our access to financing could become limited. We do not expect to  
be at risk of noncompliance with the financial covenant or any other 
covenants of our revolving credit agreement. As of May 31, 2016,  
no commercial paper was outstanding. However, we had a total of 
$318 million in letters of credit outstanding at May 31, 2016, with 
$182 million of the letter of credit sublimit unused under our  
revolving credit facility.

For 2017, we anticipate making contributions totaling $1.0 billion 
(approximately $615 million of which are required) to our U.S. Pension 
Plans. Contributions to our U.S. Pension Plans are increasing in 2017 
to cover increasing retiree benefit payments and to improve the 
funded status of our U.S. Pension Plans. Our U.S. Pension Plans have 
ample funds to meet expected benefit payments.

In December 2015, The Protecting Americans from Tax Hikes Act  
of 2015 (PATH Act) was passed into law. As a result, our current 
federal income taxes will be reduced due to the accelerated  
depreciation provisions on qualifying capital investments through 
December 31, 2019.

On June 6, 2016, our Board of Directors declared a quarterly dividend 
of $0.40 per share of common stock, an increase of $0.15 per common 

share from the prior quarter’s dividend. The dividend was paid on 
July 1, 2016 to stockholders of record as of the close of business on 
June 16, 2016. Each quarterly dividend payment is subject to review 
and approval by our Board of Directors, and we evaluate our dividend 
payment amount on an annual basis at the end of each fiscal year.

Standard & Poor’s has assigned us a senior unsecured debt credit 
rating of BBB and commercial paper rating of A-2 and a ratings 
outlook of “stable.” On March 15, 2016, Moody’s Investors Service 
lowered our unsecured debt credit rating of Baa1 to Baa2 and affirmed 
our commercial paper rating of P-2 and a ratings outlook of “stable.”  
If our credit ratings drop, our interest expense may increase. If our 
commercial paper ratings drop below current levels, we may have 
difficulty utilizing the commercial paper market. If our senior unsecured 
debt credit ratings drop below investment grade, our access to financing 
may become limited.

Contractual Cash Obligations and  
Off-Balance Sheet Arrangements
The following table sets forth a summary of our contractual cash 
obligations as of May 31, 2016. Certain of these contractual obligations 
are reflected in our balance sheet, while others are disclosed as future 
obligations under accounting principles generally accepted in the 
United States. Except for the current portion of interest on long-term 
debt, this table does not include amounts already recorded in our 
balance sheet as current liabilities at May 31, 2016. We have certain 
contingent liabilities that are not accrued in our balance sheet in 
accordance with accounting principles generally accepted in the 
United States. These contingent liabilities are not included in the 
table below. We have other long-term liabilities reflected in our 
balance sheet, including deferred income taxes, qualified and 
nonqualified pension and postretirement healthcare plan liabilities 
and other self-insurance accruals. Unless statutorily required, the 
payment obligations associated with these liabilities are not reflected 
in the table below due to the absence of scheduled maturities. 
Accordingly, this table is not meant to represent a forecast of our total 
cash expenditures for any of the periods presented.

(in millions)
Operating activities: 
  Operating leases 
  Non-capital purchase obligations and other 
  Interest on long-term debt 
  Contributions to our U.S. Pension Plans
Investing activities: 
  Aircraft and aircraft-related capital commitments 
  Other capital purchase obligations 
Financing activities: 
  Debt 
    Total 

 2017

$  2,475 
 577  
 491  
 615  

Payments Due by Fiscal Year (Undiscounted)
2020

2021

2019

Thereafter

2018

Total

$  2,243 
 396  
 497  
 – 

$  1,953 
 260  
 496  
–

$  1,668 
 192  
 434  
 – 

$  1,451 
 119  
 422  
 – 

 $   8,023 
 100  
 8,233  
 – 

 $ 17,813 
 1,644 
 10,573 
 615 

 1,212 
 44 

 1,770  
 5  

 1,563  
 4  

 1,620  
 1  

 1,476  
 1  

 4,240  
 8  

 11,881 
 63 

3
$  5,417  

3
$  4,914  

 1,311  
$  5,587  

961
$  4,876 

 – 
$  3,469 

11,577  
 $ 32,181 

 13,855 
 $ 56,444 

30

 31

MANAGEMENT’S DISCUSSION AND ANALYSIS 
Open purchase orders that are cancelable are not considered  
unconditional purchase obligations for financial reporting purposes 
and are not included in the table above. Such purchase orders often 
represent authorizations to purchase rather than binding agreements. 
See Note 17 of the accompanying consolidated financial statements 
for more information on such purchase orders.

excluded from the table. See Note 12 of the accompanying  
consolidated financial statements for further information.

We had $413 million in deposits and progress payments as of  
May 31, 2016 on aircraft purchases and other planned aircraft- 
related transactions. 

Operating Activities
In accordance with accounting principles generally accepted in the 
United States, future contractual payments under our operating leases 
(totaling $17.8 billion on an undiscounted basis) are not recorded in 
our balance sheet. Credit rating agencies routinely use information 
concerning minimum lease payments required for our operating leases 
to calculate our debt capacity. The amounts reflected in the table 
above for operating leases represent undiscounted future minimum 
lease payments under noncancelable operating leases (principally 
aircraft and facilities) with an initial or remaining term in excess of 
one year at May 31, 2016. Under the new lease accounting rules,  
the majority of these leases will be required to be recognized at the 
net present value on the balance sheet as a liability with an offsetting 
right-to-use asset. 

The amounts reflected for purchase obligations represent noncancelable 
agreements to purchase goods or services that are not capital-related. 
Such contracts include those for printing and advertising and  
promotions contracts.

Included in the table above within the caption entitled “Non-capital 
purchase obligations and other” is our estimate of the current portion 
of the liability ($1 million) for uncertain tax positions. We cannot  
reasonably estimate the timing of the long-term payments or the 
amount by which the liability will increase or decrease over time; 
therefore, the long-term portion of the liability ($48 million) is 

Investing Activities
The amounts reflected in the table above for capital purchase 
obligations represent noncancelable agreements to purchase 
capital-related equipment. Such contracts include those for certain 
purchases of aircraft, aircraft modifications, vehicles, facilities, 
computers and other equipment. Commitments to purchase aircraft  
in passenger configuration do not include the attendant costs to 
modify these aircraft for cargo transport unless we have entered  
into noncancelable commitments to modify such aircraft. 

On June 10, 2016, FedEx Express exercised options to acquire six 
additional B767F aircraft for delivery in 2019 and 2020.

Financing Activities 
We have certain financial instruments representing potential  
commitments, not reflected in the table above, that were incurred  
in the normal course of business to support our operations, including 
standby letters of credit and surety bonds. These instruments are 
required under certain U.S. self-insurance programs and are also  
used in the normal course of international operations. The underlying 
liabilities insured by these instruments are reflected in our balance 
sheets, where applicable. Therefore, no additional liability is reflected 
for the letters of credit and surety bonds themselves.

The amounts reflected in the table above for long-term debt represent 
future scheduled payments on our long-term debt.

32

 33

MANAGEMENT’S DISCUSSION AND ANALYSISCRITICAL ACCOUNTING ESTIMATES

The preparation of financial statements in accordance with accounting 
principles generally accepted in the United States requires management 
to make significant judgments and estimates to develop amounts 
reflected and disclosed in the financial statements. In many cases,  
there are alternative policies or estimation techniques that could be 
used. We maintain a thorough process to review the application of  
our accounting policies and to evaluate the appropriateness of the  
many estimates that are required to prepare the financial statements  
of a complex, global corporation. However, even under optimal  
circumstances, estimates routinely require adjustment based on 
changing circumstances and new or better information.

The estimates discussed below include the financial statement 
elements that are either the most judgmental or involve the selection 
or application of alternative accounting policies and are material  
to our financial statements. Management has discussed the 
development and selection of these critical accounting estimates  
with the Audit Committee of our Board of Directors and with our 
independent registered public accounting firm.

Retirement Plans
OVERVIEW. We sponsor programs that provide retirement benefits  
to most of our employees. These programs include defined benefit 
pension plans, defined contribution plans and postretirement 
healthcare plans and are described in Note 13 of the accompanying 
consolidated financial statements. The rules for pension accounting 
are complex and can produce tremendous volatility in our results, 
financial condition and liquidity. 

The TNT Express acquisition added a number of defined benefit pension 
plans to our retirement plans portfolio. The net funded status of these 
defined benefit pension plans is included in our disclosures as of  
May 31, 2016. The completion of the purchase accounting process  
to identify and value all of the defined benefit arrangements under 
accounting principles generally accepted in the United States may 
result in adjustment to the funded status of such plans during 2017. 

We are required to record annual year-end adjustments to our financial 
statements for the net funded status of our pension and postretirement 
healthcare plans. The funded status of our plans also impacts our 
liquidity; however, the cash funding rules operate under a completely 
different set of assumptions and standards than those used for financial 
reporting purposes. As a result, our actual cash funding requirements 
can differ materially from our reported funded status. 

The “Salaries and employee benefits” caption of our consolidated 
income statements includes expense associated with service,  
prior service and interest costs, the EROA and settlements and 
curtailments. Our fourth quarter MTM adjustment is included in the 

“Retirement plans mark-to-market adjustment” caption in our 
consolidated income statements. A summary of our retirement plans 
costs over the past three years is as follows (in millions):

Defined benefit pension plans:  
  Segment level
  Eliminations, corporate and other
Total defined benefit pension plans
Defined contribution plans 
Postretirement healthcare plans 
Retirement plans mark-to-market  
  adjustment

2016 

2015 

2014 

$    209
5
$    214 
416 
82 

1,498 
$ 2,210 

$    222
(263)
$     (41 )
385 
81 

$     332 
(233)
$       99 
363 
78 

2,190 
$ 2,615 

15 
$     555 

The components of the pre-tax mark-to-market losses are as follows, 
in millions: 

Actual versus expected return  
  on assets
Discount rate changes
Demographic assumption experience
Total mark-to-market loss

2016 

2015 

2014 

$ 1,285 
1,129 
 (916 )
 $ 1,498 

$     (35 )
791 
1,434 
$ 2,190 

$ (1,013)
705
323 
$       15

2016
The actual rate of return on our U.S. Pension Plan assets of 1.2% was 
lower than our expected return of 6.50% primarily due to a challenging 
environment for global equities and other risk-seeking asset classes. 
The weighted average discount rate for all of our pension and 
postretirement healthcare plans declined from 4.38% at May 31, 2015 
to 4.04% at May 31, 2016. The demographic assumption experience 
in 2016 reflects a change in disability rates and an increase in the 
average retirement age for U.S. pension and other postemployment 
benefit plans.

2015
The implementation of new U.S. mortality tables in 2015 resulted in 
an increased participant life expectancy assumption, which increased 
the overall projected benefit obligation by $1.2 billion. The weighted 
average discount rate for all of our pension and postretirement 
healthcare plans declined from 4.57% at May 31, 2014 to 4.38% at 
May 31, 2015.

2014
The actual rate of return on our U.S. Pension Plan assets of 13.3% 
exceeded our expected return of 7.75% primarily due to a favorable 
investment environment for global equity markets. The weighted 
average discount rate for all of our pension and postretirement 
healthcare plans decreased from 4.76% at May 31, 2013 to 4.57%  
at May 31, 2014. 

32

 33

MANAGEMENT’S DISCUSSION AND ANALYSISDISCOUNT RATE. This is the interest rate used to discount the 
estimated future benefit payments that have been accrued to date 
(the projected benefit obligation or “PBO”) to their net present value 
and to determine the succeeding year’s ongoing pension expense 
(prior to any year-end MTM adjustment). The discount rate is 
determined each year at the plan measurement date. The discount 
rate at each measurement date was as follows:

Measurement Date

Discount Rate

5/31/2016 
5/31/2015 
5/31/2014 
5/31/2013 

4.13 %
4.42 
4.60 
4.79

We determine the discount rate with the assistance of actuaries, who 
calculate the yield on a theoretical portfolio of high-grade corporate 
bonds (rated Aa or better). In developing this theoretical portfolio, 
we select bonds that match cash flows to benefit payments, limit 
our concentration by industry and issuer, and apply screening criteria 
to ensure bonds with a call feature have a low probability of being 
called. To the extent scheduled bond proceeds exceed the estimated 
benefit payments in a given period, the calculation assumes those 
excess proceeds are reinvested at one-year forward rates.

The discount rate assumption is highly sensitive. For our largest pension 
plan, at our May 31, 2016 measurement date, a 50-basis-point 
increase in the discount rate would have decreased our 2016 PBO  
by approximately $1.8 billion and a 50-basis-point decrease in the 
discount rate would have increased our 2016 PBO by approximately 
$2.0 billion. With the adoption of MTM accounting, the impact of 
changes in the discount rate on pension expense is predominantly 
isolated to our fourth quarter mark-to-market adjustment. A 
one-basis-point change in the discount rate for our largest pension 
plan would have a $38 million effect on the fourth quarter mark-to-
market adjustment but only a net $200,000 impact on segment level 
pension expense.

PLAN ASSETS. The expected average rate of return on plan assets  
is a long-term, forward-looking assumption. It is required to be the 
expected future long-term rate of earnings on plan assets. Our 
pension plan assets are invested primarily in publicly tradable 
securities, and our pension plans hold only a minimal investment in 
FedEx common stock that is entirely at the discretion of third-party 
pension fund investment managers. As part of our strategy to manage 
pension costs and funded status volatility, we follow a liability-driven 
investment strategy to better align plan assets with liabilities. 

Establishing the expected future rate of investment return on our 
pension assets is a judgmental matter, which we review on an annual 
basis and revise as appropriate. Management considers the following 
factors in determining this assumption:

>   the duration of our pension plan liabilities, which drives the 

investment strategy we can employ with our pension plan assets; 

>   the types of investment classes in which we invest our pension plan 

assets and the expected compound geometric return we can 
reasonably expect those investment classes to earn over time; and 

>   the investment returns we can reasonably expect our investment 

management program to achieve in excess of the returns we could 
expect if investments were made strictly in indexed funds.

For consolidated pension expense, we assumed a 6.5% expected 
long-term rate of return on our U.S. Pension Plan assets in 2016 and 
7.75% in 2015 and 2014. We lowered our EROA assumption in 2016 as 
we continued to implement our asset and liability management strategy. 
In lowering this assumption we considered our historical returns, our 
current capital markets outlook and our investment strategy for our plan 
assets, including the impact of the duration of our liabilities. Our actual 
return in 2016 was less than the expected return. Our actual returns in 
2015 and 2014, however, exceeded those long-term assumptions. Our 
actual return on plan assets has contracted from 2015 due to lower than 
expected returns on public equities. 

At the segment level, we set our EROA at 6.5% for all periods 
presented when we adopted MTM accounting in 2015. We record 
service cost, interest cost and EROA at the segment level, but our 
annual MTM adjustment and any difference between our consolidated 
EROA and our segment EROA are reflected only at the corporate  
level. This allows our segment operating results to follow internal 
management reporting, which is used for making operating decisions 
and assessing performance. 

For our U.S. Pension Plans, a one basis-point change in our EROA 
impacts our 2017 segment pension expense by $2.3 million. The actual 
historical annual return on our U.S. Pension Plan assets, calculated  
on a compound geometric basis, was 6.9%, net of investment manager 
fees and administrative expenses, for the 15-year period ended  
May 31, 2016. 

FUNDED STATUS. The following is information concerning the funded 
status of our pension plans as of May 31 (in millions): 

Funded Status of Plans: 
Projected benefit obligation (PBO) 
Fair value of plan assets 
Funded status of the plans
Cash Amounts:
Cash contributions during the year
Benefit payments during the year

2016 

2015 

$ 29,602 
 24,271 
$ (5,331 )

$ 27,512 
 23,505 
$ (4,007 )

$
$

726 
912 

$
$

746 
815 

34

 35

MANAGEMENT’S DISCUSSION AND ANALYSIS 
 
 
 
 
 
 
 
 
 
FUNDING. The funding requirements for our U.S. Pension Plans are 
governed by the Pension Protection Act of 2006, which has aggressive 
funding requirements in order to avoid benefit payment restrictions 
that become effective if the funded status determined under Internal 
Revenue Service rules falls below 80% at the beginning of a plan 
year.  All of our U.S. Pension Plans have funded status levels in excess 
of 80% and our plans remain adequately funded to provide benefits  
to our employees as they come due. Additionally, current benefit  
payments do not materially impact our total plan assets (benefit  
payments for our U.S. Pension Plans for 2016 were approximately 
$860 million or 3.7% of plan assets).  

During 2016, required contributions to our U.S. Pension Plans were  
not significant. Over the past several years, we have made voluntary 
contributions to our U.S. Pension Plans in excess of the minimum 
required contributions. Amounts contributed in excess of the minimum 
required can result in a credit balance for funding purposes that can 
be used to reduce minimum contribution requirements in future years. 
Our current credit balance exceeds $2.9 billion at May 31, 2016.  
For 2017, we anticipate making contributions to our U.S. Pension 
Plans totaling $1.0 billion (approximately $615 million of which  
are required).

See Note 13 of the accompanying consolidated financial statements  
for further information about our retirement plans.

Self-Insurance Accruals
We are self-insured up to certain limits for costs associated with 
workers’ compensation claims, vehicle accidents and general business 
liabilities, and benefits paid under employee healthcare and disability 
programs. Our reserves are established for estimates of loss on 
reported claims, including incurred-but-not-reported claims. Self-
insurance accruals reflected in our balance sheet were $2.2 billion  
at May 31, 2016 and $2.0 billion at May 31, 2015. Approximately  
40% of these accruals were classified as current liabilities. 

Our self-insurance accruals are primarily based on the actuarially 
estimated cost of claims incurred as of the balance sheet date. These 
estimates include consideration of factors such as severity of claims, 
frequency and volume of claims, healthcare inflation, seasonality  
and plan designs. Cost trends on material accruals are updated each 
quarter. We self-insure up to certain limits that vary by type of risk. 
Periodically, we evaluate the level of insurance coverage and adjust 
insurance levels based on risk tolerance and premium expense. 

We believe the use of actuarial methods to account for these  
liabilities provides a consistent and effective way to measure these 
highly judgmental accruals. However, the use of any estimation 
technique in this area is inherently sensitive given the magnitude of 
claims involved and the length of time until the ultimate cost is known. 
We believe our recorded obligations for these expenses are consistently 
measured on a conservative basis. Nevertheless, changes in healthcare 
costs, accident frequency and severity, insurance retention levels and 
other factors can materially affect the estimates for these liabilities.

Long-Lived Assets
USEFUL LIVES AND SALVAGE VALUES. Our business is capital 
intensive, with approximately 53% of our total assets invested in  
our transportation and information systems infrastructures.  

The depreciation or amortization of our capital assets over their 
estimated useful lives, and the determination of any salvage values, 
requires management to make judgments about future events. Because 
we utilize many of our capital assets over relatively long periods (the 
majority of aircraft costs are depreciated over 15 to 30 years), we 
periodically evaluate whether adjustments to our estimated service 
lives or salvage values are necessary to ensure these estimates properly 
match the economic use of the asset. This evaluation may result in 
changes in the estimated lives and residual values used to depreciate 
our aircraft and other equipment. For our aircraft, we typically assign  
no residual value due to the utilization of these assets in cargo 
configuration, which results in little to no value at the end of their 
useful life. These estimates affect the amount of depreciation expense 
recognized in a period and, ultimately, the gain or loss on the disposal  
of the asset. Changes in the estimated lives of assets will result in an 
increase or decrease in the amount of depreciation recognized in future 
periods and could have a material impact on our results of operations 
(as described below). Historically, gains and losses on disposals of 
operating equipment have not been material. However, such amounts 
may differ materially in the future due to changes in business levels, 
technological obsolescence, accident frequency, regulatory changes  
and other factors beyond our control.

In 2013, FedEx Express made the decision to accelerate the retirement 
of 76 aircraft and related engines to aid in our fleet modernization and 
improve our global network. In 2012, we shortened the depreciable 
lives for 54 aircraft and related engines to accelerate the retirement 
of these aircraft, resulting in a depreciation expense increase of  
$69 million in 2013. As a result of these accelerated retirements,  
we incurred an additional $74 million in year-over-year accelerated 
depreciation expense in 2014.  

IMPAIRMENT. As of May 31, 2016, the FedEx Express global air  
and ground network includes a fleet of 643 aircraft (including 
approximately 300 supplemental aircraft) that provide delivery  
of packages and freight to more than 220 countries and territories 
through a wide range of U.S. and international shipping services. 
While certain aircraft are utilized in primary geographic areas (U.S. 
versus international), we operate an integrated global network, and 
utilize our aircraft and other modes of transportation to achieve the 
lowest cost of delivery while maintaining our service commitments 
to our customers. Because of the integrated nature of our global 
network, our aircraft are interchangeable across routes and 
geographies, giving us flexibility with our fleet planning to meet 
changing global economic conditions and maintain and modify 
aircraft as needed.

Because of the lengthy lead times for aircraft manufacture and 
modifications, we must anticipate volume levels and plan our fleet 
requirements years in advance, and make commitments for aircraft 

34

 35

MANAGEMENT’S DISCUSSION AND ANALYSISbased on those projections. Furthermore, the timing and availability  
of certain used aircraft types (particularly those with better fuel 
efficiency) may create limited opportunities to acquire these aircraft  
at favorable prices in advance of our capacity needs. These activities 
create risks that asset capacity may exceed demand. Aircraft 
purchases (primarily aircraft in passenger configuration) that have  
not been placed in service totaled $22 million at May 31, 2016 and 
$102 million at May 31, 2015. We plan to modify these assets in  
the future and place them into operations.

The accounting test for whether an asset held for use is impaired 
involves first comparing the carrying value of the asset with its 
estimated future undiscounted cash flows. If the cash flows do not 
exceed the carrying value, the asset must be adjusted to its current 
fair value. We operate integrated transportation networks, and 
accordingly, cash flows for most of our operating assets are assessed 
at a network level, not at an individual asset level for our analysis  
of impairment. Further, decisions about capital investments are 
evaluated based on the impact to the overall network rather than  
the return on an individual asset. We make decisions to remove 
certain long-lived assets from service based on projections of reduced 
capacity needs or lower operating costs of newer aircraft types, and 
those decisions may result in an impairment charge. Assets held for 
disposal must be adjusted to their estimated fair values less costs  
to sell when the decision is made to dispose of the asset and certain 
other criteria are met. The fair value determinations for such aircraft 
may require management estimates, as there may not be active 
markets for some of these aircraft. Such estimates are subject to 
revision from period to period. 

In the normal management of our aircraft fleet, we routinely idle 
aircraft and engines temporarily due to maintenance cycles and 
adjustments of our network capacity to match seasonality and overall 
customer demand levels. Temporarily idled assets are classified as 
available-for-use, and we continue to record depreciation expense 
associated with these assets. These temporarily idled assets are 
assessed for impairment on a quarterly basis. The criteria for 
determining whether an asset has been permanently removed from 
service (and, as a result, is potentially impaired) include, but are not 
limited to, our global economic outlook and the impact of our outlook 
on our current and projected volume levels, including capacity needs 
during our peak shipping seasons; the introduction of new fleet types 
or decisions to permanently retire an aircraft fleet from operations; 
and changes to planned service expansion activities. At May 31, 2016, 
we had four aircraft temporarily idled. These aircraft have been idled 
for less than one year and are expected to return to revenue service.

In the fourth quarter of 2015, we retired from service seven Boeing 
MD11 aircraft and 12 related engines, four Airbus A310-300 aircraft 
and three related engines, three Airbus A300-600 aircraft and three 
related engines and one Boeing MD10-10 aircraft and three related 
engines, and related parts. We also adjusted the retirement schedule 
of an additional 23 aircraft and 57 engines. As a consequence, 
impairment and related charges of $276 million ($175 million, net of 
tax, or $0.61 per diluted share), of which $246 million was noncash, 
were recorded in the fourth quarter. The decision to permanently retire 
these aircraft and engines aligns with FedEx Express’s plans to 

rationalize capacity and modernize its aircraft fleet to more effectively 
serve its customers. These combined retirement changes will not have 
a material impact on our near-term depreciation expense.

LEASES. We utilize operating leases to finance certain of our aircraft, 
facilities and equipment. Such arrangements typically shift the risk of 
loss on the residual value of the assets at the end of the lease period 
to the lessor. As disclosed in “Contractual Cash Obligations” and  
Note 7 of the accompanying consolidated financial statements, at 
May 31, 2016 we had approximately $17.8 billion (on an undiscounted 
basis) of future commitments for payments under operating leases. 
The weighted-average remaining lease term of all operating leases 
outstanding at May 31, 2016 was approximately six years. The future 
commitments for operating leases are not yet reflected as a liability in 
our balance sheet until the new rules on lease accounting issued in 
2016 become effective in our fiscal 2020 as described below. 

The determination of whether a lease is accounted for as a capital 
lease or an operating lease requires management to make estimates 
primarily about the fair value of the asset and its estimated economic 
useful life. In addition, our evaluation includes ensuring we properly 
account for build-to-suit lease arrangements and making judgments 
about whether various forms of lessee involvement during the 
construction period make the lessee an agent for the owner-lessor or, 
in substance, the owner of the asset during the construction period. 
We believe we have well-defined and controlled processes for making 
these evaluations, including obtaining third-party appraisals for 
material transactions to assist us in making these evaluations.

On February 25, 2016, the FASB issued the new lease accounting 
standard, which will require us to record an asset and a liability for 
our outstanding operating leases similar to the current accounting 
for capital leases. Notably, the new standard states that a lessee 
will recognize a lease liability for the net present values of the 
obligation to make lease payments and a right-of-use asset for the 
right to use the underlying asset for the lease term. Expense related 
to leases determined to be operating leases will be recognized on  
a straight-line basis, while those determined to be financing leases 
will be recognized following a front-loaded expense profile in which 
interest and amortization are presented separately in the income 
statement. Under the new rules, we believe that a majority of  
our operating lease obligations reflected in the contractual cash 
obligations table would be required to be reflected in our balance 
sheet at their net present value. These changes will be effective for 
our fiscal year beginning June 1, 2019 (fiscal 2020), with a modified 
retrospective adoption method to the beginning of 2018. 

GOODWILL. As of May 31, 2016, we had $6.7 billion of recorded 
goodwill from our business acquisitions, representing the excess  
of the purchase price over the fair value of the net assets we have 
acquired. During 2016, we recorded $3.0 billion in additional  
goodwill associated with our TNT Express acquisition. During 2015, 
we recorded $1.1 billion in additional goodwill associated with our 
GENCO and FedEx CrossBorder acquisitions. Several factors give rise  
to goodwill in our acquisitions, such as the expected benefit from 
synergies of the combination and the existing workforce of the 
acquired business.  

36

 37

MANAGEMENT’S DISCUSSION AND ANALYSISGoodwill is reviewed at least annually for impairment. In our evaluation 
of goodwill impairment, we perform a qualitative assessment that 
requires management judgment and the use of estimates to determine 
if it is more likely than not that the fair value of a reporting unit is  
less than its carrying amount. If the qualitative assessment is not 
conclusive, we proceed to a two-step process to test goodwill for 
impairment, including comparing the fair value of the reporting  
unit to its carrying value (including attributable goodwill). Fair value  
is estimated using standard valuation methodologies (principally  
the income or market approach) incorporating market participant 
considerations and management’s assumptions on revenue growth 
rates, operating margins, discount rates and expected capital 
expenditures. Estimates used by management can significantly affect 
the outcome of the impairment test. Changes in forecasted operating 
results and other assumptions could materially affect these estimates. 
We perform our annual impairment tests in the fourth quarter unless 
circumstances indicate the need to accelerate the timing of the tests.

Our reporting units with significant recorded goodwill include FedEx 
Express, TNT Express, FedEx Ground, FedEx Freight, FedEx Office 
(reported in the FedEx Services segment) and GENCO (reported in the 
FedEx Ground segment). With the exception of TNT Express due to the 
timing of the acquisition, we evaluated these reporting units during 
the fourth quarters of 2016 and 2015. The estimated fair value of each 
of these reporting units exceeded their carrying values in 2016 and 
2015; therefore, we do not believe that any of these reporting units 
were impaired as of the balance sheet dates.  

Contingencies
We are subject to various loss contingencies, including tax proceedings 
and litigation, in connection with our operations. Contingent liabilities 
are difficult to measure, as their measurement is subject to multiple 
factors that are not easily predicted or projected. Further, additional 
complexity in measuring these liabilities arises due to the various 
jurisdictions in which these matters occur, which makes our ability to 
predict their outcome highly uncertain. Moreover, different accounting 
rules must be employed to account for these items based on the nature 
of the contingency. Accordingly, significant management judgment is 
required to assess these matters and to make determinations about  
the measurement of a liability, if any. Our material pending loss 
contingencies are described in Note 18 of the accompanying 
consolidated financial statements. In the opinion of management,  
the aggregate liability, if any, of individual matters or groups of matters 
not specifically described in Note 18 is not expected to be material  
to our financial position, results of operations or cash flows. The 
following describes our methods and associated processes for 
evaluating these matters.

TAX CONTINGENCIES. We are subject to income and operating tax 
rules of the U.S., its states and municipalities, and of the foreign 
jurisdictions in which we operate. Significant judgment is required in 
determining income tax provisions, as well as deferred tax asset and 
liability balances and related deferred tax valuation allowances, if 
necessary, due to the complexity of these rules and their interaction 
with one another. We account for income taxes by recording both 
current taxes payable and deferred tax assets and liabilities. Our 

provision for income taxes is based on domestic and international 
statutory income tax rates in the jurisdictions in which we operate, 
applied to taxable income, reduced by applicable tax credits.

Tax contingencies arise from uncertainty in the application of tax  
rules throughout the many jurisdictions in which we operate and are 
impacted by several factors, including tax audits, appeals, litigation, 
changes in tax laws and other rules and their interpretations, and 
changes in our business. We regularly assess the potential impact  
of these factors for the current and prior years to determine the 
adequacy of our tax provisions. We continually evaluate the 
likelihood and amount of potential adjustments and adjust our tax 
positions, including the current and deferred tax liabilities, in the 
period in which the facts that give rise to a revision become known. 
In addition, management considers the advice of third parties in 
making conclusions regarding tax consequences.

We recognize liabilities for uncertain income tax positions based  
on a two-step process. The first step is to evaluate the tax position  
for recognition by determining if the weight of available evidence 
indicates that it is more likely than not that the position will be 
sustained on audit, including resolution of related appeals or  
litigation processes, if any. The second step requires us to estimate 
and measure the tax benefit as the largest amount that is more than 
50% likely to be realized upon ultimate settlement. It is inherently 
difficult and subjective to estimate such amounts, as we must 
determine the probability of various possible outcomes. We reevaluate 
these uncertain tax positions on a quarterly basis or when new 
information becomes available to management. These reevaluations 
are based on factors including, but not limited to, changes in facts or 
circumstances, changes in tax law, successfully settled issues under 
audit and new audit activity. Such a change in recognition or 
measurement could result in the recognition of a tax benefit or an 
increase to the related provision.

We classify interest related to income tax liabilities as interest 
expense, and if applicable, penalties are recognized as a component 
of income tax expense. The income tax liabilities and accrued interest 
and penalties that are due within one year of the balance sheet date 
are presented as current liabilities. The remaining portion of our 
income tax liabilities and accrued interest and penalties are presented 
as noncurrent liabilities because payment of cash is not anticipated 
within one year of the balance sheet date. These noncurrent income 
tax liabilities are recorded in the caption “Other liabilities” in the 
accompanying consolidated balance sheets.

We account for operating taxes based on multi-state, local and 
foreign taxing jurisdiction rules in those areas in which we operate. 
Provisions for operating taxes are estimated based upon these rules, 
asset acquisitions and disposals, historical spend and other variables. 
These provisions are consistently evaluated for reasonableness 
against compliance and risk factors.

We measure and record operating tax contingency accruals in 
accordance with accounting guidance for contingencies. As discussed 
below, this guidance requires an accrual of estimated loss from a 
contingency, such as a tax or other legal proceeding or claim, when it 
is probable that a loss will be incurred and the amount of the loss can 
be reasonably estimated.

36

 37

MANAGEMENT’S DISCUSSION AND ANALYSISLEGAL AND OTHER CONTINGENCIES. Because of the complex 
environment in which we operate, we are subject to other legal 
proceedings and claims, including those relating to general commercial 
matters, governmental enforcement actions, employment-related 
claims and FedEx Ground’s owner-operators. Accounting guidance  
for contingencies requires an accrual of estimated loss from a 
contingency, such as a tax or other legal proceeding or claim, when  
it is probable (i.e., the future event or events are likely to occur) that  
a loss has been incurred and the amount of the loss can be reasonably 
estimated. This guidance also requires disclosure of a loss contingency 
matter when, in management’s judgment, a material loss is reasonably 
possible or probable. 

During the preparation of our financial statements, we evaluate  
our contingencies to determine whether it is probable, reasonably 
possible or remote that a liability has been incurred. A loss is 
recognized for all contingencies deemed probable and estimable, 
regardless of amount. For unresolved contingencies with potentially 
material exposure that are deemed reasonably possible, we evaluate 
whether a potential loss or range of loss can be reasonably estimated. 

Our evaluation of these matters is the result of a comprehensive 
process designed to ensure that accounting recognition of a loss or 
disclosure of these contingencies is made in a timely manner and 
involves our legal and accounting personnel, as well as external counsel 
where applicable. The process includes regular communications during 
each quarter and scheduled meetings shortly before the completion of 
our financial statements to evaluate any new legal proceedings and 
the status of existing matters. 

In determining whether a loss should be accrued or a loss contingency 
disclosed, we evaluate, among other factors:

>   the current status of each matter within the scope and context of 
the entire lawsuit or proceeding (e.g., the lengthy and complex 
nature of class-action matters);

>   the procedural status of each matter; 

>   any opportunities to dispose of a lawsuit on its merits before trial 

(i.e., motion to dismiss or for summary judgment); 

>   the amount of time remaining before a trial date; 

>   the status of discovery; 

>   the status of settlement, arbitration or mediation proceedings; and 

>   our judgment regarding the likelihood of success prior to or at trial. 

In reaching our conclusions with respect to accrual of a loss or loss 
contingency disclosure, we take a holistic view of each matter based 
on these factors and the information available prior to the issuance of 
our financial statements. Uncertainty with respect to an individual 
factor or combination of these factors may impact our decisions 
related to accrual or disclosure of a loss contingency, including a 
conclusion that we are unable to establish an estimate of possible loss 
or a meaningful range of possible loss. We update our disclosures to 
reflect our most current understanding of the contingencies at the 
time we issue our financial statements. However, events may arise 
that were not anticipated and the outcome of a contingency may 
result in a loss to us that differs materially from our previously 
estimated liability or range of possible loss.

Despite the inherent complexity in the accounting and disclosure of 
contingencies, we believe that our processes are robust and thorough 
and provide a consistent framework for management in evaluating the 
potential outcome of contingencies for proper accounting recognition 
and disclosure.

QUANTITATIVE AND QUALITATIVE 
DISCLOSURES ABOUT MARKET RISK

INTEREST RATES. While we currently have market risk sensitive 
instruments related to interest rates, we have no significant exposure 
to changing interest rates on our fixed-rate, long-term debt or our 
floating-rate debt. As disclosed in Note 6 to the accompanying 
consolidated financial statements, we had outstanding fixed- and 
floating-rate, long-term debt (exclusive of capital leases) with an 
estimated fair value of $14.3 billion at May 31, 2016 and outstanding 
fixed-rate, long-term debt (exclusive of capital leases) with an 
estimated fair value of $7.4 billion at May 31, 2015. Market risk for 
fixed- and floating-rate, long-term debt is estimated as the potential 
decrease in fair value resulting from a hypothetical 10% increase in 
interest rates and amounts to $312 million as of May 31, 2016 and 
$208 million as of May 31, 2015. The underlying fair values of our 
long-term debt were estimated based on quoted market prices or on 
the current rates offered for debt with similar terms and maturities.

We have interest rate risk with respect to our pension and  
postretirement benefit obligations. Changes in interest rates impact 
our liabilities associated with these benefit plans, as well as the 
amount of pension and postretirement benefit expense recognized. 
Declines in the value of plan assets could diminish the funded 
status of our pension plans and potentially increase our requirement 
to make contributions to the plans. Substantial investment losses  
on plan assets would also increase pension expense. 

FOREIGN CURRENCY. While we are a global provider of transportation, 
e-commerce and business services, the substantial majority of our 
transactions during the periods presented in this Annual Report are 
denominated in U.S. dollars. The principal foreign currency exchange 
rate risks to which we are exposed are in the euro, Chinese yuan, British 
pound, Brazilian real, Canadian dollar and Mexican peso. Historically, 
our exposure to foreign currency fluctuations is more significant with 
respect to our revenues than our expenses, as a significant portion of 
our expenses are denominated in U.S. dollars, such as aircraft and fuel 
expenses. Foreign currency fluctuations had a moderately positive 
impact on operating income in 2016 and 2015. However, favorable 
foreign currency fluctuations also may have had an offsetting impact  
on the price we obtained or the demand for our services, which is  
not quantifiable. At May 31, 2016, the result of a uniform 10% 
strengthening in the value of the dollar relative to the currencies in 
which our transactions are denominated would result in a decrease in 
operating income of $68 million for 2017. This theoretical calculation 
required under SEC guidelines assumes that each exchange rate would 
change in the same direction relative to the U.S. dollar, which is not 
consistent with our actual experience in foreign currency transactions. 
In addition to the direct effects of changes in exchange rates, 
fluctuations in exchange rates also affect the volume of sales or the 

38

 39

MANAGEMENT’S DISCUSSION AND ANALYSISforeign currency sales price as competitors’ services become more or 
less attractive. The sensitivity analysis of the effects of changes in 
foreign currency exchange rates does not factor in a potential change  
in sales levels or local currency prices.

Our recently acquired TNT Express segment impacts our exposure  
to foreign currency exchange risk. TNT Express maintains derivative 
financial instruments to manage foreign currency fluctuations related 
to probable future transactions and cash flows denominated in 
currencies other than the currency of the transacting entity. These 
derivatives are not designated as hedges and are accounted for at  
fair value with any profit or loss recorded in income during the period 
since acquisition, which was immaterial for 2016.

COMMODITY. While we have market risk for changes in the price of 
jet and vehicle fuel, this risk is largely mitigated by our indexed fuel 
surcharges. For additional discussion of our indexed fuel surcharges, 
see the “Fuel” section of “Management’s Discussion and Analysis of 
Results of Operations and Financial Condition.”

RISK FACTORS

Our financial and operating results are subject to many risks and 
uncertainties, as described below.

We are directly affected by the state of the economy. While 
macro-economic risks apply to most companies, we are particularly 
vulnerable. The transportation industry is highly cyclical and especially 
susceptible to trends in economic activity. Our primary business is to 
transport goods, so our business levels are directly tied to the purchase 
and production of goods — key macro-economic measurements. When 
individuals and companies purchase and produce fewer goods, we 
transport fewer goods, and as companies expand the number of 
distribution centers and move manufacturing closer to consumer 
markets, we transport goods shorter distances. In addition, we have  
a relatively high fixed-cost structure, which is difficult to quickly adjust 
to match shifting volume levels. Moreover, as we continue to grow  
our international business, we are increasingly affected by the health 
of the global economy, the rate of growth of global trade and the 
typically more volatile economies of emerging markets. Most recently, 
the United Kingdom’s (“UK”) vote to leave the European Union (“EU”) 
could result in economic uncertainty and instability, resulting in fewer 
goods being transported globally. In 2016, we saw a continued 
customer preference for slower, less costly shipping services.

Our businesses depend on our strong reputation and the value  
of the FedEx brand. The FedEx brand name symbolizes high-quality 
service, reliability and speed. FedEx is one of the most widely 
recognized, trusted and respected brands in the world, and the FedEx 
brand is one of our most important and valuable assets. In addition, 
we have a strong reputation among customers and the general public 
for high standards of social and environmental responsibility and 
corporate governance and ethics. The FedEx brand name and our 
corporate reputation are powerful sales and marketing tools, and  
we devote significant resources to promoting and protecting them. 
Adverse publicity (whether or not justified) relating to activities by our 
employees, contractors or agents, such as customer service mishaps 
or noncompliance with laws, could tarnish our reputation and reduce 

the value of our brand. With the increase in the use of social media 
outlets such as YouTube and Twitter, adverse publicity can be 
disseminated quickly and broadly, making it increasingly difficult for 
us to effectively respond. Damage to our reputation and loss of brand 
equity could reduce demand for our services and thus have an adverse 
effect on our financial condition, liquidity and results of operations, as 
well as require additional resources to rebuild our reputation and 
restore the value of our brand.

The failure to integrate successfully the businesses and  
operations of FedEx Express and TNT Express in the expected 
time frame may adversely affect our future results. Prior to FedEx’s 
acquisition of TNT Express in May 2016, FedEx Express and TNT 
Express operated as independent companies. There can be no 
assurances that these businesses can be integrated successfully.  
It is possible that the integration process could result in higher than 
expected integration costs, the loss of customers, the disruption of 
ongoing businesses, unexpected integration issues, or the loss of key 
historical FedEx Express or TNT Express employees. It is also possible 
that the overall post-acquisition integration process will take longer 
than currently anticipated. Specifically, the following issues, among 
others, must be addressed as we begin to integrate the operations  
of FedEx Express and TNT Express in order to realize the anticipated 
benefits of the transaction:

>   combining the companies’ operations and corporate functions;

>   combining the businesses of FedEx Express and TNT Express and 
meeting the capital requirements of the combination in a manner 
that permits us to achieve the operating and financial results we 
anticipated from the acquisition, the failure of which could result  
in the material anticipated benefits of the transaction not being 
realized in the time frame currently anticipated, or at all;

>   integrating and consolidating the companies’ administrative and 
information technology infrastructure and computer systems;

>   integrating workforces while continuing to provide consistent,  

high-quality service to customers; 

>   integrating and unifying the offerings and services available to 

historical FedEx Express and TNT Express customers;

>   harmonizing the companies’ operating practices, employee 
development and compensation programs, integrity and  
compliance programs, internal controls and other policies, 
procedures and processes;

>   integrating the companies’ financial reporting and internal control 

systems, including our ability to become compliant with the  
requirements of Section 404 of the Sarbanes-Oxley Act of 2002,  
as amended, and the rules promulgated thereunder by the SEC;

>   maintaining existing agreements with customers and service  

providers and avoiding delays in entering into new agreements  
with prospective customers and service providers;

>   addressing possible differences in business backgrounds, corporate 

cultures and management philosophies;

>   addressing employee social issues so as to maintain efficient and 

effective labor and employee relations;

38

 39

MANAGEMENT’S DISCUSSION AND ANALYSIS>   coordinating rebranding and marketing efforts;

>   managing the movement of certain positions to different locations; 

>   managing potential unknown and unidentified liabilities, including 
liabilities that are significantly larger than currently anticipated,  
and unforeseen increased expenses or delays associated with the 
integration process; and

>   managing the expanded operations of a significantly larger, more 

complex company. 

All of these factors could dilute FedEx’s earnings per share, decrease  
or delay the expected accretive effect of the acquisition and negatively 
impact the price of FedEx’s common stock. In addition, at times the 
attention of certain members of our management may be focused on 
the integration of the businesses of FedEx Express and TNT Express 
and diverted from day-to-day business operations, which may disrupt 
our business.

A significant data breach or other disruption to our technology 
infrastructure could disrupt our operations and result in the loss 
of critical confidential information, adversely impacting our 
reputation, business or results of operations. Our ability to attract 
and retain customers and to compete effectively depends in part upon 
the sophistication and reliability of our technology network, including 
our ability to provide features of service that are important to our 
customers and to protect our confidential business information and 
the information provided by our customers. We are subject to risks 
imposed by data breaches, particularly through cyber-attack or 
cyber-intrusion, including by computer hackers, foreign governments 
and cyber terrorists. Data breaches have increased in recent years as 
the number, intensity and sophistication of attempted attacks and 
intrusions from around the world have increased. Additionally, risks 
such as code anomalies, “Acts of God,” transitional challenges in 
migrating operating company functionality to our FedEx enterprise 
automation platform, data leakage and human error pose a direct 
threat to our products, services and data. 

Any disruption to our complex, global technology infrastructure, 
including those impacting our computer systems and fedex.com,  
could result in the loss of confidential business or customer information, 
adversely impact our customer service, volumes and revenues or  
could lead to litigation or investigations, resulting in significant costs.  
These types of adverse impacts could also occur in the event the 
confidentiality, integrity or availability of company and customer 
information was compromised due to a data loss by FedEx or a trusted 
third party. Recently, there has also been heightened regulatory  
and enforcement focus on data protection in the U.S. and abroad 
(particularly in the EU), and failure to comply with applicable U.S. or 
foreign data protection regulations or other data protection standards 
may expose us to litigation, fines, sanctions or other penalties, which 
could harm our reputation and adversely impact our business, results 
of operations and financial condition. 

We have invested and continue to invest in technology security 
initiatives, information technology risk management and disaster 
recovery plans. The development and maintenance of these measures  
is costly and requires ongoing monitoring and updating as technologies 
change and efforts to overcome security measures become 
increasingly more sophisticated. Despite our efforts, we are not fully 
insulated from data breaches, technology disruptions or data loss, 
which could adversely impact our competitiveness and results of 
operations. Although we have not experienced data breaches or other 
disruptions to our technology infrastructure that are material either 
individually or in the aggregate, we may be unable to detect or 
prevent a material breach or disruption in the future.  

Our transportation businesses are impacted by the price and 
availability of fuel. We must purchase large quantities of fuel to 
operate our aircraft and vehicles, and the price and availability of fuel 
can be unpredictable and beyond our control. To date, we have been 
mostly successful in mitigating over time the expense impact of higher 
fuel costs through our indexed fuel surcharges, as the amount of the 
surcharges is closely linked to the market prices for fuel. If we are 
unable to maintain or increase our fuel surcharges because of 
competitive pricing pressures or some other reason, fuel costs could 
adversely impact our operating results. Additionally, if fuel prices rise 
sharply, even if we increase our fuel surcharge, we could experience  
a lag time in implementing the surcharge, which could adversely 
affect our short-term operating results. Even if we are able to offset 
the cost of fuel with our surcharges, high fuel surcharges could move 
our customers away from our higher-yielding express services to our 
lower-yielding deferred or ground services or even reduce customer 
demand for our services altogether. In addition, disruptions in the 
supply of fuel could have a negative impact on our ability to operate 
our transportation networks. 

Our businesses are capital intensive, and we must make capital 
decisions based upon projected volume levels. We make 
significant investments in aircraft, package handling facilities, 
vehicles, technology, sort equipment, copy equipment and other 
assets to support our transportation and business networks. We  
also make significant investments to rebrand, integrate and grow  
the companies that we acquire. The amount and timing of capital 
investments depend on various factors, including our anticipated 
volume growth. We must make commitments to purchase or modify 
aircraft years before the aircraft are actually needed. We must predict 
volume levels and fleet requirements and make commitments for 
aircraft based on those projections. Missing our projections could 
result in too much or too little capacity relative to our shipping 
volumes. Overcapacity could lead to asset dispositions or write-downs 
and undercapacity could negatively impact service levels. 

40

 41

MANAGEMENT’S DISCUSSION AND ANALYSISWe face intense competition. The transportation and business 
services markets are both highly competitive and sensitive to price  
and service, especially in periods of little or no macro-economic 
growth. Some of our competitors have more financial resources than 
we do, or they are controlled or subsidized by foreign governments, 
which enables them to raise capital more easily. We also compete  
with regional transportation providers that operate smaller and less 
capital-intensive transportation networks and startups that combine 
technology with crowdsourcing to focus on local market needs. In 
addition, some high volume package shippers, such as Amazon.com, 
are developing in-house delivery capabilities, which could in turn 
reduce our revenues and market share. We believe we compete 
effectively with these companies — for example, by providing more 
reliable service at compensatory prices. However, an irrational pricing 
environment can limit our ability not only to maintain or increase our 
prices (including our fuel surcharges in response to rising fuel costs), 
but also to maintain or grow our market share. While we believe we 
compete effectively through our current service offerings, if our current 
competitors or potential future competitors offer a broader range of 
services or more effectively bundle their services, it could impede our 
ability to maintain or grow our market share. Moreover, if our current 
customers, such as Amazon.com, become competitors, it will reduce 
our revenue and could negatively impact our financial condition and 
results of operations. 

If we do not successfully execute or effectively operate, 
integrate, leverage and grow acquired businesses, our financial 
results and reputation may suffer. Our strategy for long-term growth, 
productivity and profitability depends in part on our ability to make 
prudent strategic acquisitions and to realize the benefits we expect 
when we make those acquisitions. In furtherance of this strategy, in 
addition to TNT Express, we have acquired businesses in Europe, Latin 
America, Africa and the United States over the past several years. 
While we expect our past and future acquisitions to enhance our value 
proposition to customers and improve our long-term profitability, there 
can be no assurance that we will realize our expectations within the 
time frame we have established, if at all, or that we can continue to 
support the value we allocate to these acquired businesses, including 
their goodwill or other intangible assets. 

Labor organizations attempt to organize groups of our employees 
from time to time, and potential changes in labor laws could 
make it easier for them to do so. If we are unable to continue to 
maintain good relationships with our employees and prevent labor 
organizations from organizing groups of our employees, our operating 
costs could significantly increase and our operational flexibility could 
be significantly reduced. Despite continual organizing attempts by 
labor unions, other than the pilots of FedEx Express and drivers at four 
FedEx Freight facilities, our U.S. employees have thus far chosen not 
to unionize (we acquired GENCO in January 2015, which already had  
a small number of employees that are members of unions).

The U.S. Congress has, in the past, considered adopting changes  
in labor laws, however, that would make it easier for unions to  
organize units of our employees. For example, there is always  
a possibility that Congress could remove most FedEx Express 
employees from the purview of the RLA. Such legislation could 
expose our customers to the type of service disruptions that the RLA 
was designed to prevent — local work stoppages in key areas that 
interrupt the timely flow of shipments of time-sensitive, high-value 
goods throughout our global network. Such disruptions could 
threaten our ability to provide competitively priced shipping options 
and ready access to global markets.

There is also the possibility that Congress could pass other labor 
legislation that could adversely affect our companies, such as FedEx 
Ground and FedEx Freight, whose employees are governed by the 
National Labor Relations Act of 1935, as amended (“NLRA”). In 
addition, federal and state governmental agencies, such as the 
National Labor Relations Board, have and may continue to take 
actions that could make it easier for our employees to organize under 
the RLA or NLRA. Finally, changes to federal or state laws governing 
employee classification could impact the status of FedEx Ground’s 
owner-operators as independent employers of drivers. If FedEx  
Ground is deemed to be a joint employer of independent contractors’ 
employees, labor organizations could more easily organize these 
individuals, our operating costs could increase materially and we 
could incur significant capital outlays.

FedEx Ground relies on owner-operators to conduct its linehaul 
and pickup-and-delivery operations, and the status of these 
owner-operators as independent contractors and direct 
employers of drivers providing these services, is being  
challenged. FedEx Ground’s use of independent contractors is  
well suited to the needs of the ground delivery business and its 
customers, as evidenced by the strong growth of this business 
segment. We are involved in numerous lawsuits and state tax and 
other administrative proceedings that claim that the company’s 
owner-operators under a contractor model no longer in use should 
have been treated as our employees rather than independent 
contractors, or that drivers employed by independent contractors 
should be treated as our employees. We incur certain costs, including 
legal fees, in defending the status of FedEx Ground’s owner-operators 
as independent contractors.

We believe that FedEx Ground’s owner-operators are properly classified 
as independent contractors and that FedEx Ground is not an employer of 
the drivers of the company’s independent contractors. However, adverse 
determinations in these matters could, among other things, entitle 
certain of our owner-operators and their drivers to the reimbursement of 
certain expenses and to the benefit of wage-and-hour laws and result in 
employment and withholding tax and benefit liability for FedEx Ground, 
and could result in changes to the independent contractor status of 
FedEx Ground’s owner-operators. Changes to state laws governing the 
definition of independent contractors could also impact the status of 
FedEx Ground’s owner-operators.

40

 41

MANAGEMENT’S DISCUSSION AND ANALYSISThe UK vote to leave the EU could adversely impact our business, 
results of operations and financial condition. There is substantial 
uncertainty surrounding the UK’s June 23, 2016 vote to leave the EU 
(“Brexit”). Any impact of the Brexit vote depends on the terms of the 
UK’s withdrawal from the EU, which still need to be determined and 
could take several years to accomplish. The UK’s withdrawal from the 
EU could result in a global economic downturn, which could depress 
the demand for our services. The UK also could lose access to the 
single EU market and to the global trade deals negotiated by the  
EU on behalf of its members, depressing trade between the UK and 
other countries, which would negatively impact our international 
operations. Additionally, we may face new regulations regarding trade, 
aviation, security and employees, among others in the UK. Compliance 
with such regulations could be costly, negatively impacting our 
business, results of operations and financial condition. 

Disruptions or modifications in service by the USPS or changes 
in its business could have an adverse effect on our operations 
and financial results. The USPS is a significant customer and vendor 
of FedEx. In particular, the USPS is the largest customer of FedEx 
Express, which provides domestic air transportation services for the 
USPS’s First Class, Priority and Express Mail and transportation and 
delivery for the USPS’s international delivery service. Disruptions or 
modifications in service by the USPS as a result of financial difficulties 
or changes in its business, including any structural changes to its 
operations, network, service offerings or pricing, could adversely affect 
our operations, negatively impacting our revenue and financial results. 

The transportation infrastructure continues to be a target of 
terrorist activities. Because transportation assets continue to be  
a target of terrorist activities, governments around the world are 
adopting or are considering adopting stricter security requirements 
that will increase operating costs and potentially slow service for 
businesses, including those in the transportation industry. For 
example, the U.S. Transportation Security Administration requires 
FedEx Express to comply with a Full All-Cargo Aircraft Operator 
Standard Security Plan, which contains evolving and strict security 
requirements. These requirements are not static, but change 
periodically as the result of regulatory and legislative requirements, 
imposing additional security costs and creating a level of uncertainty 
for our operations. Thus, it is reasonably possible that these rules  
or other future security requirements could impose material costs  
on us or slow our service to our customers. Moreover, a terrorist 
attack directed at FedEx or other aspects of the transportation 
infrastructure could disrupt our operations and adversely impact 
demand for our services. 

The regulatory environment for global aviation or other  
transportation rights may impact our operations. Our extensive  
air network is critical to our success. Our right to serve foreign points 
is subject to the approval of the Department of Transportation and 
generally requires a bilateral agreement between the United States 
and foreign governments. In addition, we must obtain the permission 
of foreign governments to provide specific flights and services. Our 
operations outside of the United States, such as FedEx Express’s 
growing international domestic operations, are also subject to current 
and potential regulations, including certain postal regulations and 
licensing requirements, that restrict, make difficult and sometimes 
prohibit, the ability of foreign-owned companies such as FedEx 

Express to compete effectively in parts of the international domestic 
transportation and logistics market. Regulatory actions affecting  
global aviation or transportation rights or a failure to obtain or maintain 
aviation or other transportation rights in important international  
markets could impair our ability to operate our networks. 

We may be affected by global climate change or by legal, 
regulatory or market responses to such change. Concern over 
climate change, including the impact of global warming, has led to 
significant U.S. and international legislative and regulatory efforts to 
limit greenhouse gas (“GHG”) emissions, including our aircraft and 
diesel engine emissions. For example, in 2015, the U.S. Environmental 
Protection Agency (the “EPA”) issued a proposed finding on GHG 
emissions from aircraft and its relationships to air pollution. The final 
finding is a regulatory prerequisite to the EPA’s adoption of a new 
certification standard for aircraft emissions. Additionally, in 2009, the 
European Commission approved the extension of the European Union 
Emissions Trading Scheme (“ETS”) for GHG emissions, to the airline 
industry. Under this decision, all FedEx Express flights that are wholly 
within the European Union are now covered by the ETS requirements, 
and each year we are required to submit emission allowances in an 
amount equal to the carbon dioxide emissions from such flights.

In addition, the U.S. Congress has, in the past, considered bills that 
would regulate GHG emissions, and some form of federal climate 
change legislation is possible in the future. Increased regulation 
regarding GHG emissions, especially aircraft or diesel engine 
emissions, could impose substantial costs on us, especially at FedEx 
Express. These costs include an increase in the cost of the fuel and 
other energy we purchase and capital costs associated with updating 
or replacing our aircraft or vehicles prematurely. Until the timing, 
scope and extent of such regulation becomes known, we cannot 
predict its effect on our cost structure or our operating results. It is 
reasonably possible, however, that it could impose material costs  
on us.

Moreover, even without such regulation, increased awareness and 
any adverse publicity in the global marketplace about the GHGs 
emitted by companies in the airline and transportation industries 
could harm our reputation and reduce customer demand for our 
services, especially our air express services. Finally, given the broad 
and global scope of our operations and our susceptibility to global 
macro-economic trends, we are particularly vulnerable to the physical 
risks of climate change that could affect all of humankind, such as 
shifts in weather patterns and world ecosystems. 

A localized disaster in a key geography could adversely impact 
our business. While we operate several integrated networks with 
assets distributed throughout the world, there are concentrations of 
key assets within our networks that are exposed to adverse weather 
conditions or localized risks from natural or manmade disasters such 
as tornados, floods, earthquakes or terrorist attacks. The loss of a key 
location such as our Memphis super hub or one of our information 
technology centers could cause a significant disruption to our 
operations and cause us to incur significant costs to reestablish or 
relocate these functions. Moreover, resulting economic dislocations, 
including supply chain and fuel disruptions, could adversely impact 
demand for our services. 

42

 43

MANAGEMENT’S DISCUSSION AND ANALYSISFORWARD-LOOKING STATEMENTS

Certain statements in this report, including (but not limited to) those 
contained in “Outlook” (including group and segment outlooks), 
“Liquidity,” “Capital Resources,” “Liquidity Outlook,” “Contractual 
Cash Obligations” and “Critical Accounting Estimates,” and the 
“Retirement Plans” and “Contingencies” notes to the consolidated 
financial statements, are “forward-looking” statements within the 
meaning of the Private Securities Litigation Reform Act of 1995 with 
respect to our financial condition, results of operations, cash flows, 
plans, objectives, future performance and business. Forward-looking 
statements include those preceded by, followed by or that include the 
words “may,” “could,” “would,” “should,” “will,” “believes,” 
“expects,” “anticipates,” “plans,” “estimates,” “targets,” “projects,” 
“intends” or similar expressions. These forward-looking statements 
involve risks and uncertainties. Actual results may differ materially 
from those contemplated (expressed or implied) by such forward-
looking statements, because of, among other things, the risk factors 
identified above and the other risks and uncertainties you can find in 
our press releases and other SEC filings.

As a result of these and other factors, no assurance can be given as  
to our future results and achievements. Accordingly, a forward-looking 
statement is neither a prediction nor a guarantee of future events or 
circumstances and those future events or circumstances may not 
occur. You should not place undue reliance on the forward-looking 
statements, which speak only as of the date of this report. We are 
under no obligation, and we expressly disclaim any obligation, to 
update or alter any forward-looking statements, whether as a result  
of new information, future events or otherwise.

.

We are also subject to other risks and uncertainties that affect 
many other businesses, including: 

>   increasing costs, the volatility of costs and funding requirements 

and other legal mandates for employee benefits, especially pension 
and healthcare benefits;

>   the increasing costs of compliance with federal, state and foreign 
governmental agency mandates (including the Foreign Corrupt 
Practices Act and the U.K. Bribery Act) and defending against 
inappropriate or unjustified enforcement or other actions by such 
agencies;

>   the impact of any international conflicts on the United States and 
global economies in general, the transportation industry or us in 
particular, and what effects these events will have on our costs or 
the demand for our services;

>   any impacts on our businesses resulting from new domestic or 

international government laws and regulation;

>   changes in foreign currency exchange rates, especially in the euro, 
Chinese yuan, British pound, Brazilian real, Canadian dollar and the 
Mexican peso, which can affect our sales levels and foreign 
currency sales prices;

>   market acceptance of our new service and growth initiatives;

>   any liability resulting from and the costs of defending against 

class-action litigation, such as wage-and-hour, joint employment, 
and discrimination and retaliation claims, and any other legal or 
governmental proceedings;

>   our ability to achieve the benefits of any ongoing or future profit 

improvement initiatives;

>   the outcome of future negotiations to reach new collective 

bargaining agreements — including with the union that represents 
the pilots of FedEx Express (the current pilot agreement is scheduled 
to become amendable in November 2021) and with the union that 
was elected in 2015 to represent drivers at four FedEx Freight 
facilities; 

>   the impact of technology developments on our operations and on 

demand for our services, and our ability to continue to identify and 
eliminate unnecessary information technology redundancy and 
complexity throughout the organization;

>   governmental underinvestment in transportation infrastructure, 
which could increase our costs and adversely impact our service 
levels due to traffic congestion or sub-optimal routing of our 
vehicles and aircraft; 

>   widespread outbreak of an illness or any other communicable 

disease, or any other public health crisis; and

>   availability of financing on terms acceptable to us and our ability  
to maintain our current credit ratings, especially given the capital 
intensity of our operations.

42

 43

MANAGEMENT’S DISCUSSION AND ANALYSISMANAGEMENT’S REPORT ON INTERNAL CONTROL OVER  
FINANCIAL REPORTING

Our management is responsible for establishing and maintaining adequate internal control over financial reporting (as defined in  
Rules 13a-15(f) and 15d-15(f) under the Securities Exchange Act of 1934, as amended). Our internal control over financial reporting includes,  
among other things, defined policies and procedures for conducting and governing our business, sophisticated information systems for  
processing transactions and a properly staffed, professional internal audit department. Mechanisms are in place to monitor the effectiveness  
of our internal control over financial reporting and actions are taken to correct all identified deficiencies. Our procedures for financial reporting 
include the active involvement of senior management, our Audit Committee and our staff of highly qualified financial and legal professionals.

Management, with the participation of our principal executive and financial officers, assessed our internal control over financial reporting  
as of May 31, 2016, the end of our fiscal year. Management based its assessment on criteria established in Internal Control–Integrated  
Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (2013 framework) (the COSO criteria). 

Based on this assessment, management has concluded that our internal control over financial reporting was effective as of May 31, 2016. 

On May 25, 2016, we acquired TNT Express. See Note 3 – Business Combinations of our consolidated financial statements for additional 
information. Total assets of TNT Express represented approximately 16% of our consolidated total assets as of May 31, 2016. As permitted  
by the Securities and Exchange Commission, management has elected to exclude TNT Express from its assessment of internal control over 
financial reporting as of May 31, 2016.

The effectiveness of our internal control over financial reporting as of May 31, 2016, has been audited by Ernst & Young LLP, the independent 
registered public accounting firm who also audited the Company’s consolidated financial statements included in this Annual Report.  
Ernst & Young LLP’s report on the Company’s internal control over financial reporting is included in this Annual Report.

44

 45

FEDEX CORPORATIONREPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

The Board of Directors and Stockholders 
FedEx Corporation

We have audited FedEx Corporation’s internal control over financial reporting as of May 31, 2016, based on criteria established in Internal 
Control–Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (2013 framework) (the  
COSO criteria). FedEx Corporation’s management is responsible for maintaining effective internal control over financial reporting, and for its 
assessment of the effectiveness of internal control over financial reporting included in the accompanying Management’s Report on Internal 
Control over Financial Reporting. Our responsibility is to express an opinion on the company’s internal control over financial reporting based  
on our audit. 

We conducted our audit in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards 
require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was 
maintained in all material respects. Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk 
that a material weakness exists, testing and evaluating the design and operating effectiveness of internal control based on the assessed risk, 
and performing such other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis 
for our opinion.

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial 
reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles.  
A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records  
that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable 
assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted 
accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management 
and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or 
disposition of the company’s assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any 
evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions,  
or that the degree of compliance with the policies or procedures may deteriorate.

As indicated in the accompanying Management’s Report on Internal Control over Financial Reporting, management’s assessment of and 
conclusion on the effectiveness of internal control over financial reporting did not include the internal controls of TNT Express, which is included 
in the consolidated financial statements of FedEx Corporation and constituted approximately 16% of consolidated total assets as of  
May 31, 2016. Our audit of internal control over financial reporting of FedEx Corporation also did not include an evaluation of internal control 
over financial reporting of TNT Express.

In our opinion, FedEx Corporation maintained, in all material respects, effective internal control over financial reporting as of May 31, 2016, 
based on the COSO criteria.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), the consolidated 
balance sheets of FedEx Corporation as of May 31, 2016 and 2015, and the related consolidated statements of income, comprehensive income, 
changes in stockholders’ investment, and cash flows for each of the three years in the period ended May 31, 2016 of FedEx Corporation and our 
report dated July 18, 2016 expressed an unqualified opinion thereon. 

Memphis, Tennessee 
July 18, 2016

44

 45

CONSOLIDATED STATEMENTS OF INCOME 

(in millions, except per share amounts)
Revenues
Operating Expenses:
  Salaries and employee benefits
  Purchased transportation
  Rentals and landing fees
  Depreciation and amortization
  Fuel
  Maintenance and repairs
  Impairment and other charges
  Retirement plans mark-to-market adjustment
  Other

Operating Income
Other Income (Expense):
  Interest expense
  Interest income
  Other, net

Income Before Income Taxes
Provision For Income Taxes
Net Income
Basic Earnings Per Common Share
Diluted Earnings Per Common Share

The accompanying notes are an integral part of these consolidated financial statements.

2016
$ 50,365  

 Years ended May 31,
2015
$ 47,453 

2014
$ 45,567 

 18,581 
 9,966 
 2,854 
 2,631 
 2,399 
 2,108 
 –   
 1,498 
 7,251 
 47,288 
3,077  

 (336)
 21 
 (22)
 (337)
2,740
920
$  1,820 
6.59 
$
6.51 
$

 17,110 
 8,483 
 2,682 
 2,611 
 3,720 
 2,099 
 276 
 2,190 
 6,415 
 45,586 
1,867 

 (235)
 14 
 (19)
 (240)
1,627
577
$  1,050 
3.70 
$
3.65 
$

 16,171 
 8,011 
 2,622 
 2,587 
 4,557 
 1,862 
 – 
15
 5,927 
 41,752 
3,815 

 (160)
 18 
 (15)
 (157)
 3,658 
 1,334 
$  2,324 
7.56 
$
7.48 
$

46

 47

FEDEX CORPORATION 
 
 
 
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME

(in millions)
Net Income
Other Comprehensive Loss:
  Foreign currency translation adjustments, net of tax benefit of $22, $45 and $1
  Amortization of prior service credit and other, net of tax benefit of $45 in 2016,  
    tax expense of $1 in 2015 and tax benefit of $38 in 2014

Comprehensive Income 
The accompanying notes are an integral part of these consolidated financial statements.

2016
$  1,820 

(261

)

 (80 )
 (341 )
$ 1,479

 Years ended May 31,
2015
$  1,050 

(334)

 – 
 (334 )
716

$

2014
$ 2,324 

(25)

(76)
(101)
$ 2,223 

46

 47

FEDEX CORPORATIONCONSOLIDATED BALANCE SHEETS

(in millions, except share data)
Assets
Current Assets
  Cash and cash equivalents
  Receivables, less allowances of $178 and $185
  Spare parts, supplies and fuel, less allowances of $218 and $207
  Prepaid expenses and other
    Total current assets
Property and Equipment, at Cost
  Aircraft and related equipment
  Package handling and ground support equipment
  Computer and electronic equipment
  Vehicles
  Facilities and other

  Less accumulated depreciation and amortization
    Net property and equipment
Other Long-Term Assets
  Goodwill
  Other assets
    Total other long-term assets

Liabilities and Stockholders’ Investment
Current Liabilities
  Current portion of long-term debt
  Accrued salaries and employee benefits
  Accounts payable
  Accrued expenses
    Total current liabilities
Long-Term Debt, Less Current Portion
Other Long-Term Liabilities
  Deferred income taxes
  Pension, postretirement healthcare and other benefit obligations
  Self-insurance accruals
  Deferred lease obligations
  Deferred gains, principally related to aircraft transactions
  Other liabilities
    Total other long-term liabilities
Commitments and Contingencies
Common Stockholders’ Investment
  Common stock, $0.10 par value; 800 million shares authorized; 318 million shares issued  
    as of May 31, 2016 and 2015
  Additional paid-in capital
  Retained earnings
  Accumulated other comprehensive income
  Treasury stock, at cost
    Total common stockholders’ investment

The accompanying notes are an integral part of these consolidated financial statements.

 May 31,

2016

2015

$  3,534 
 7,252 
 496 
 707 
 11,989 

 17,499 
 7,961 
 5,149 
 6,422 
 9,987 
 47,018 
   22,734 
24,284  

 6,747 
 3,044 
 9,791 
$  46,064 

$

 29 
 1,972 
 2,944 
 3,063 
 8,008 
 13,838 

 1,567 
 6,227 
 1,314 
 400 
 155 
 771 
 10,434 

 32 
 2,892 
 18,371 
 (169)
 (7,342)
 13,784 
$  46,064 

$  3,763 
 5,719 
 498 
 355 
 10,335  

 16,186 
 6,725 
 5,208 
 5,816 
 8,929 
 42,864 
 21,989 
20,875 

 3,810 
 1,511 
 5,321 
$  36,531 

$

 19 
 1,436 
 2,066 
 2,435 
5,956 
 7,249 

 1,210 
 4,893 
 1,120 
 711 
 181 
 218 
 8,333 

 32 
 2,786 
 16,900 
 172 
 (4,897)
 14,993 
$  36,531 

48

 49

FEDEX CORPORATIONCONSOLIDATED STATEMENTS OF CASH FLOWS

(in millions)
Operating Activities
Net Income
Adjustments to reconcile net income to cash provided by operating activities:
  Depreciation and amortization
  Provision for uncollectible accounts
  Deferred income taxes and other noncash items
  Impairment and other charges
  Stock-based compensation
  Retirement plans mark-to-market adjustment
  Changes in assets and liabilities:
    Receivables
    Other current assets
    Pension and postretirement healthcare assets and liabilities, net
    Accounts payable and other liabilities
    Other, net
Cash provided by operating activities

Investing Activities
  Capital expenditures
  Business acquisitions, net of cash acquired
  Proceeds from asset dispositions and other
Cash used in investing activities

Financing Activities
  Principal payments on debt
  Proceeds from debt issuances
  Proceeds from stock issuances
  Excess tax benefit on the exercise of stock options
  Dividends paid
  Purchase of treasury stock
  Other, net
Cash provided by (used in) financing activities
Effect of exchange rate changes on cash
Net (decrease) increase in cash and cash equivalents
Cash and cash equivalents at beginning of period
Cash and cash equivalents at end of period
The accompanying notes are an integral part of these consolidated financial statements.

Years ended May 31,
2015

2016

2014

$ 1,820

$ 1,050

$ 2,324

 2,631 
 121 
 31 
 – 
 144 
 1,498 

 (199)
 (234)
 (346)
 467 
 (225)
 5,708 

 (4,818)
 (4,618)
 (10)
 (9,446)

 (41)
 6,519 
 183 
 3 
 (277)
 (2,722)
 (54)
3,611
(102 )
(229)
3,763
$ 3,534

 2,611 
 145 
 (572)
 246 
 133 
 2,190 

 (392)
 25 
 (692)
 659 
 (37)
 5,366 

 (4,347)
(1,429)
 24 
 (5,752)

 (5)
 2,491 
 320 
 51 
 (227)
(1,254)
 (27)
 1,349
(108 )
855
 2,908 
$ 3,763

 2,587 
 130 
 339 
 – 
 117 
 15 

 (516)
 (22)
 (453)
 (235)
 (22)
 4,264 

 (3,533)
 (36)
 18 
 (3,551)

 (254)
 1,997 
 557 
 44 
 (187)
 (4,857)
 (19)
 (2,719)
 (3)
 (2,009)
 4,917 
$  2,908 

48

 49

FEDEX CORPORATION 
 
 
 
 
CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS’ 
INVESTMENT

Common 
Stock
 $ 32 
 – 
 – 
 – 
 – 

(in millions, except share data)
Balance at May 31, 2013
Net income
Other comprehensive loss, net of tax of $39
Purchase of treasury stock (36.8 million shares)
Cash dividends declared ($0.60 per share)
Employee incentive plans and other 
  (6.7 million shares issued)
Balance at May 31, 2014
Net income
Other comprehensive loss, net of tax of $44
Purchase of treasury stock (8.1 million shares)
Cash dividends declared ($0.80 per share)
Employee incentive plans and other 
  (3.7 million shares issued)
Balance at May 31, 2015
Net income
Other comprehensive loss, net of tax of $67
Purchase of treasury stock (18.2 million shares)
Cash dividends declared ($1.00 per share)
Employee incentive plans and other
  (2.0 million shares issued)
Balance at May 31, 2016
The accompanying notes are an integral part of these consolidated financial statements.

– 
32 
 – 
 – 
 – 
– 

 –
32 
 – 
 – 
 – 
– 

– 
$ 32

Additional 
Paid-in 
Capital
$ 2,668 
 – 
 – 
 – 
– 

(25 )
 2,643 
 – 
 – 
 – 
– 

143
 2,786 
 – 
 – 
 – 
– 

Accumulated 
Other 
Comprehensive 
Income 
 $   607
 – 
 (101 )
 –
 –

 –
506 
 – 
 (334)
 – 
– 

– 
172
 – 
(341)
 – 
– 

Retained  
Earnings
 $ 14,092 
 2,324
 – 
 – 
 (187 )

– 
16,229 
 1,050
 – 
 – 
 (227 )

(152 )
 16,900 
 1,820 
 – 
 – 
 (277 )

Treasury 
Stock
$        (1)
 – 
 – 
 (4,857)
 –

725 
 (4,133)
 – 
 – 
(1,254 )
 –

490 
 (4,897)
 – 
 – 
(2,722 )
 –

Total
  $ 17,398 
 2,324 
 (101)
 (4,857)
 (187 )

 700 
 15,277 
 1,050
 (334)
(1,254 )
 (227)

 481 
 14,993 
 1,820 
 (341)
(2,722 )
 (277)

106
$ 2,892 

(72)
$ 18,371 

– 
$ (169)

277 
$ (7,342)

311
$ 13,784 

50
50

 51

 51

FEDEX CORPORATIONNOTE 1: DESCRIPTION OF BUSINESS 
AND SUMMARY OF SIGNIFICANT 
ACCOUNTING POLICIES

DESCRIPTION OF BUSINESS. FedEx Corporation (“FedEx”) provides a 
broad portfolio of transportation, e-commerce and business services 
through companies competing collectively, operating independently 
and managed collaboratively, under the respected FedEx brand.  
Our primary operating companies are Federal Express Corporation 
(“FedEx Express”), the world’s largest express transportation company; 
TNT Express B.V., formerly TNT Express N.V. (“TNT Express”), an 
international express, small-package ground delivery and freight 
transportation company that was acquired near the end of our 2016 
fourth quarter; FedEx Ground Package System, Inc. (“FedEx Ground”), 
a leading North American provider of small-package ground delivery 
services; and FedEx Freight, Inc. (“FedEx Freight”), a leading U.S. 
provider of less-than-truckload (“LTL”) freight services. These 
companies represent our major service lines and, along with FedEx 
Corporate Services, Inc. (“FedEx Services”), form the core of our 
reportable segments. Our FedEx Services segment provides sales, 
marketing, information technology, communications, customer  
service, technical support, billing and collection services, and certain 
back-office functions that support our transportation segments. In 
addition, the FedEx Services segment provides customers with retail 
access to FedEx Express and FedEx Ground shipping services through 
FedEx Office and Print Services, Inc. (“FedEx Office”).

FISCAL YEARS. Except as otherwise specified, references to years 
indicate our fiscal year ended May 31, 2016 or ended May 31 of the 
year referenced. 

RECLASSIFICATIONS. Certain reclassifications have been made to  
the prior years’ consolidated financial statements to conform to the 
current year’s presentation. 

PRINCIPLES OF CONSOLIDATION. The consolidated financial 
statements include the accounts of FedEx and its subsidiaries, 
substantially all of which are wholly owned. All significant  
intercompany accounts and transactions have been eliminated  
in consolidation. We are not the primary beneficiary of, nor do we 
have a controlling financial interest in, any variable interest entity. 
Accordingly, we have not consolidated any variable interest entity.

REVENUE RECOGNITION. We recognize revenue upon delivery of 
shipments for our transportation businesses and upon completion  
of services for our business services, logistics and trade services 
businesses. Transportation services are provided with the use of 
employees and independent contractors. FedEx is the principal to 
the transaction for most of these services and revenue from these 
transactions is recognized on a gross basis. Costs associated  
with independent contractor settlements are recognized as incurred 
and included in the caption “Purchased transportation” in the 
accompanying consolidated statements of income. For shipments  
in transit, revenue is recorded based on the percentage of service 
completed at the balance sheet date. Estimates for future billing 
adjustments to revenue and accounts receivable are recognized at  
the time of shipment for money-back service guarantees and billing 
corrections. Delivery costs are accrued as incurred. 

Our contract logistics, global trade services and certain transportation 
businesses engage in some transactions wherein they act as agents. 
Revenue from these transactions is recorded on a net basis. Net 
revenue includes billings to customers less third-party charges, 
including transportation or handling costs, fees, commissions and 
taxes and duties.

Certain of our revenue-producing transactions are subject to taxes, 
such as sales tax, assessed by governmental authorities. We present 
these revenues net of tax. 

CREDIT RISK. We routinely grant credit to many of our customers for 
transportation and business services without collateral. The risk of 
credit loss in our trade receivables is substantially mitigated by our 
credit evaluation process, short collection terms and sales to a large 
number of customers, as well as the low revenue per transaction  
for most of our services. Allowances for potential credit losses are 
determined based on historical experience and the impact of current 
economic factors on the composition of accounts receivable. 
Historically, credit losses have been within management’s expectations.

ADVERTISING. Advertising and promotion costs are expensed as 
incurred and are classified in other operating expenses. Advertising 
and promotion expenses were $417 million in 2016, $403 million in 
2015 and $407 million in 2014.

CASH EQUIVALENTS. Cash in excess of current operating requirements 
is invested in short-term, interest-bearing instruments with maturities 
of three months or less at the date of purchase and is stated at cost, 
which approximates market value.

SPARE PARTS, SUPPLIES AND FUEL. Spare parts (principally aircraft-
related) are reported at weighted-average cost. Allowances for 
obsolescence are provided for spare parts currently identified as 
excess or obsolete as well as expected to be on hand at the date  
the aircraft are retired from service. These allowances are provided 
over the estimated useful life of the related aircraft and engines.  
The majority of our supplies and our fuel are reported at weighted-
average cost.

PROPERTY AND EQUIPMENT. Expenditures for major additions, 
improvements and flight equipment modifications are capitalized 
when such costs are determined to extend the useful life of the asset 
or are part of the cost of acquiring the asset. Expenditures for equipment 
overhaul costs of engines or airframes prior to their operational use 
are capitalized as part of the cost of such assets as they are costs 
required to ready the asset for its intended use. Maintenance and 
repairs costs are charged to expense as incurred, except for certain 
aircraft engine maintenance costs incurred under third-party service 
agreements. These agreements resulted in costs being expensed 
based on cycles or hours flown and are subject to annual escalation. 
These service contracts transfer risk to third party service providers 
and generally fix the amount we pay for maintenance to the service 
provider as a rate per cycle or flight hour, in exchange for maintenance 
and repairs under a predefined maintenance program. We capitalize 
certain direct internal and external costs associated with the 
development of internal-use software. Gains and losses on sales of 
property used in operations are classified within operating expenses 
and historically have been nominal.

50

50

 51
 51

NOTES TO CONSOLIDATED FINANCIAL STATEMENTSFor financial reporting purposes, we record depreciation and  
amortization of property and equipment on a straight-line basis over 
the asset’s service life or related lease term, if shorter. For income  
tax purposes, depreciation is computed using accelerated methods 
when applicable.

The depreciable lives and net book value of our property and  
equipment are as follows (dollars in millions):

Net Book Value at 
May 31,
2016

2015

Range

15 to 30 years

Wide-body aircraft and  
  related equipment
Narrow-body and feeder  
  aircraft and related equipment 5 to 18 years
Package handling and ground  
  support equipment
Vehicles
Computer and electronic  
  equipment
Facilities and other

2 to 10 years
2 to 40 years

3 to 30 years
3 to 15 years

 $ 8,356 

 $ 7,548 

 3,180 

 2,943 

 3,249 
 3,084 

 1,051 
 5,364 

 2,410 
 2,717 

 866 
 4,391 

The fair value of TNT Express property and equipment included in the 
table above at May 31, 2016 was $1.1 billion. Given the timing of the 
TNT Express acquisition, this value is preliminary and likely to change 
during the purchase price allocation measurement period, which ends 
no later than the fourth quarter of 2017.

Substantially all property and equipment have no material residual 
values. The majority of aircraft costs are depreciated on a straight-line 
basis over 15 to 30 years. We periodically evaluate the estimated 
service lives and residual values used to depreciate our property  
and equipment. In May 2015, we adjusted the depreciable lives of  
23 aircraft and 57 engines. These changes will not have a material 
impact on near-term depreciation expense. In May 2013, FedEx Express 
made the decision to accelerate the retirement of 76 aircraft and 
related engines to aid in our fleet modernization and improve our global 
network. In 2012, we shortened the depreciable lives for 54 aircraft 
and related engines to accelerate the retirement of these aircraft. As  
a result of these accelerated retirements, we incurred an additional 
$74 million in year-over-year accelerated depreciation expense in 2014. 

Depreciation and amortization expense, excluding gains and losses on 
sales of property and equipment used in operations, was $2.6 billion in 
2016, 2015 and 2014. Depreciation and amortization expense includes 
amortization of assets under capital lease.

CAPITALIZED INTEREST. Interest on funds used to finance the 
acquisition and modification of aircraft, including purchase deposits, 
construction of certain facilities, and development of certain software 
up to the date the asset is ready for its intended use is capitalized  
and included in the cost of the asset if the asset is actively under 
construction. Capitalized interest was $42 million in 2016, $37 million 
in 2015 and $29 million in 2014.

IMPAIRMENT OF LONG-LIVED ASSETS. Long-lived assets are 
reviewed for impairment when circumstances indicate the carrying 
value of an asset may not be recoverable. For assets that are to be 

held and used, an impairment is recognized when the estimated 
undiscounted cash flows associated with the asset or group of assets 
is less than their carrying value. If impairment exists, an adjustment is 
made to write the asset down to its fair value, and a loss is recorded 
as the difference between the carrying value and fair value. Fair 
values are determined based on quoted market values, discounted 
cash flows or internal and external appraisals, as applicable. Assets 
to be disposed of are carried at the lower of carrying value or 
estimated net realizable value. 

We operate integrated transportation networks, and accordingly,  
cash flows for most of our operating assets to be held and used are 
assessed at a network level, not at an individual asset level, for our 
analysis of impairment.

In the normal management of our aircraft fleet, we routinely idle 
aircraft and engines temporarily due to maintenance cycles and 
adjustments of our network capacity to match seasonality and overall 
customer demand levels. Temporarily idled assets are classified as 
available-for-use, and we continue to record depreciation expense 
associated with these assets. These temporarily idled assets are 
assessed for impairment on a quarterly basis. The criteria for 
determining whether an asset has been permanently removed from 
service (and, as a result, is potentially impaired) include, but are not 
limited to, our global economic outlook and the impact of our outlook 
on our current and projected volume levels, including capacity needs 
during our peak shipping seasons; the introduction of new fleet types 
or decisions to permanently retire an aircraft fleet from operations; 
and changes to planned service expansion activities. At May 31, 2016, 
we had four aircraft temporarily idled. These aircraft have been idled 
for less than one year and are expected to return to revenue service. 

In May 2015, we retired from service seven Boeing MD11 aircraft and 
12 related engines, four Airbus A310-300 aircraft and three related 
engines, three Airbus A300-600 aircraft and three related engines  
and one Boeing MD10-10 aircraft and three related engines, and 
related parts. As a consequence, impairment and related charges of 
$276 million ($175 million, net of tax, or $0.61 per diluted share) were 
recorded in the fourth quarter of 2015. Of this amount, $246 million 
was non-cash. The decision to permanently retire these aircraft and 
engines aligns with FedEx Express’s plans to rationalize capacity and 
modernize its aircraft fleet to more effectively serve its customers. 

GOODWILL. Goodwill is recognized for the excess of the purchase 
price over the fair value of tangible and identifiable intangible net 
assets of businesses acquired. Several factors give rise to goodwill  
in our acquisitions, such as the expected benefit from synergies of  
the combination and the existing workforce of the acquired business. 
Goodwill is reviewed at least annually for impairment. In our evaluation 
of goodwill impairment, we perform a qualitative assessment to 
determine if it is more likely than not that the fair value of a reporting 
unit is less than its carrying amount. If the qualitative assessment is 
not conclusive, we proceed to a two-step process to test goodwill for 
impairment, including comparing the fair value of the reporting unit to 
its carrying value (including attributable goodwill). Fair value for our 
reporting units is determined using an income or market approach 
incorporating market participant considerations and management’s 
assumptions on revenue growth rates, operating margins, discount 

52

 53

NOTES TO CONSOLIDATED FINANCIAL STATEMENTSrates and expected capital expenditures. Fair value determinations 
may include both internal and third-party valuations. Unless  
circumstances otherwise dictate, we perform our annual impairment 
testing in the fourth quarter. 

INTANGIBLE ASSETS. Intangible assets primarily include customer 
relationships, technology assets and trademarks acquired in business 
combinations. Intangible assets are amortized over periods ranging from 
3 to 15 years, either on a straight-line basis or on a basis consistent 
with the pattern in which the economic benefits are realized.

PENSION AND POSTRETIREMENT HEALTHCARE PLANS. Our defined 
benefit plans are measured using actuarial techniques that reflect 
management’s assumptions for discount rate, investment returns on 
plan assets, salary increases, expected retirement, mortality, 
employee turnover and future increases in healthcare costs. We 
determine the discount rate (which is required to be the rate at which 
the projected benefit obligation could be effectively settled as of the 
measurement date) with the assistance of actuaries, who calculate 
the yield on a theoretical portfolio of high-grade corporate bonds 
(rated Aa or better) with cash flows that are designed to match our 
expected benefit payments in future years. We use the fair value of 
plan assets to calculate the expected return on plan assets (“EROA”) 
for interim and segment reporting purposes. Our EROA is a judgmental 
matter which is reviewed on an annual basis and revised as 
appropriate.

The accounting guidance related to employers’ accounting for defined 
benefit pension and other postretirement plans requires recognition in 
the balance sheet of the funded status of defined benefit pension and 
other postretirement benefit plans. We use “mark-to-market” or MTM 
accounting and immediately recognize changes in the fair value of 
plan assets and actuarial gains or losses in our operating results 
annually in the fourth quarter each year. The annual MTM adjustment 
is recognized at the corporate level and does not impact segment 
results. The remaining components of pension and postretirement 
healthcare expense, primarily service and interest costs and the 
EROA, are recorded on a quarterly basis. 

INCOME TAXES. Deferred income taxes are provided for the tax effect 
of temporary differences between the tax basis of assets and liabilities 
and their reported amounts in the financial statements. The liability 
method is used to account for income taxes, which requires deferred 
taxes to be recorded at the statutory rate expected to be in effect when 
the taxes are paid.

We recognize liabilities for uncertain income tax positions based on  
a two-step process. The first step is to evaluate the tax position for 
recognition by determining if the weight of available evidence indicates 
that it is more likely than not that the position will be sustained on 
audit, including resolution of related appeals or litigation processes,  
if any. The second step requires us to estimate and measure the tax 
benefit as the largest amount that is more than 50% likely to be realized 
upon ultimate settlement. It is inherently difficult and subjective to 
estimate such amounts, as we must determine the probability of 
various possible outcomes. We reevaluate these uncertain tax positions 
on a quarterly basis or when new information becomes available to 
management. These reevaluations are based on factors including, but 
not limited to, changes in facts or circumstances, changes in tax law, 
successfully settled issues under audit and new audit activity. Such a 

change in recognition or measurement could result in the recognition  
of a tax benefit or an increase to the related provision.

We classify interest related to income tax liabilities as interest 
expense, and if applicable, penalties are recognized as a component  
of income tax expense. The income tax liabilities and accrued interest 
and penalties that are due within one year of the balance sheet date 
are presented as current liabilities. The noncurrent portion of our 
income tax liabilities and accrued interest and penalties are recorded 
in the caption “Other liabilities” in the accompanying consolidated 
balance sheets.

SELF-INSURANCE ACCRUALS. We are self-insured for costs associated 
with workers’ compensation claims, vehicle accidents and general 
business liabilities, and benefits paid under employee healthcare and 
disability programs. Accruals are primarily based on the actuarially 
estimated cost of claims, which includes incurred-but-not-reported 
claims. Current workers’ compensation claims, vehicle and general 
liability, employee healthcare claims and long-term disability are 
included in accrued expenses. We self-insure up to certain limits 
that vary by operating company and type of risk. Periodically, we 
evaluate the level of insurance coverage and adjust insurance levels 
based on risk tolerance and premium expense.

LEASES. We lease certain aircraft, facilities, equipment and vehicles 
under capital and operating leases. The commencement date of all 
leases is the earlier of the date we become legally obligated to make 
rent payments or the date we may exercise control over the use of the 
property. In addition to minimum rental payments, certain leases 
provide for contingent rentals based on equipment usage, principally 
related to aircraft leases at FedEx Express and copier usage at FedEx 
Office. Rent expense associated with contingent rentals is recorded  
as incurred. Certain of our leases contain fluctuating or escalating 
payments and rent holiday periods. The related rent expense is 
recorded on a straight-line basis over the lease term. The cumulative 
excess of rent payments over rent expense is accounted for as  
a deferred lease asset and recorded in “Other assets” in the 
accompanying consolidated balance sheets. The cumulative excess 
of rent expense over rent payments is accounted for as a deferred 
lease obligation. Leasehold improvements associated with assets 
utilized under capital or operating leases are amortized over the 
shorter of the asset’s useful life or the lease term. 

DEFERRED GAINS. Gains on the sale and leaseback of aircraft and 
other property and equipment are deferred and amortized ratably over 
the life of the lease as a reduction of rent expense. Substantially all of 
these deferred gains are related to aircraft transactions. 

DERIVATIVE FINANCIAL INSTRUMENTS. Our recently acquired TNT 
Express segment maintains a risk management strategy that includes 
the use of derivative instruments to reduce the effects of volatility in 
foreign currency exchange exposure on operating results and cash 
flows. In accordance with our risk management policies, we do not 
hold or issue derivative instruments for trading or speculative 
purposes. We account for derivative instruments under the provisions 
of the accounting guidance related to derivatives and hedging, which 
requires all derivative instruments to be recognized in the financial 
statements and measured at fair value, regardless of the purpose or 
intent for holding them.

52

 53

NOTES TO CONSOLIDATED FINANCIAL STATEMENTSDerivatives are recognized in our consolidated balance sheets at their 
fair values. When we become a party to a derivative instrument and 
intend to apply hedge accounting, we formally document the hedge 
relationship and the risk management objective for undertaking the 
hedge, which includes designating the instrument for financial 
reporting purposes as a fair value hedge, a cash flow hedge, or a net 
investment hedge.

STOCK-BASED COMPENSATION. We recognize compensation 
expense for stock-based awards under the provisions of the accounting 
guidance related to share-based payments. This guidance requires 
recognition of compensation expense for stock-based awards using a 
fair value method. We issue new shares or repurchase shares on the 
open market to cover employee stock option exercises and restricted 
stock grants.

If a derivative is designated as a cash flow or net investment hedge, 
changes in its fair value are considered to be effective and are 
recorded in accumulated other comprehensive income until the 
hedged item is recorded in income. Any portion of a change in the fair 
value of a derivative that is considered to be ineffective, along with 
the change in fair value of any derivatives not designated in a hedging 
relationship, is immediately recorded in the income statement. 

For derivative instruments designated as hedges, we assess, both  
at hedge inception and on an ongoing basis, whether the derivatives 
that are used in hedging transactions are highly effective in offsetting 
changes in fair values or cash flows of hedged items. In addition, 
when we determine that a derivative is not highly effective as a 
hedge, hedge accounting is discontinued. When a hedging instrument 
expires or is sold, or when the hedge no longer meets the criteria for 
hedge accounting, any cumulative gains or losses existing in equity  
at that time, remain in equity until the forecasted transaction is 
ultimately recognized in the income statement. When a forecasted 
transaction is no longer expected to occur, the cumulative gains or 
losses that were reported in equity are immediately transferred to  
the income statement. The financial statement impact of derivative 
transactions were immaterial for the year ended May 31, 2016 and  
as such, additional disclosures have been excluded from this report.

FOREIGN CURRENCY TRANSLATION. Translation gains and losses of 
foreign operations that use local currencies as the functional currency 
are accumulated and reported, net of applicable deferred income taxes, 
as a component of accumulated other comprehensive income within 
common stockholders’ investment. Transaction gains and losses that 
arise from exchange rate fluctuations on transactions denominated in a 
currency other than the local currency are included in the caption “Other, 
net” in the accompanying consolidated statements of income and were 
immaterial for each period presented. 

EMPLOYEES UNDER COLLECTIVE BARGAINING ARRANGEMENTS. 
The pilots of FedEx Express, which represent a small number of  
FedEx Express’s total employees, are employed under a collective 
bargaining agreement that took effect on November 2, 2015. This 
collective bargaining agreement is scheduled to become amendable 
in November 2021, after a six-year term. In addition to our pilots at 
FedEx Express, GENCO Distribution System, Inc. (“GENCO”) has a 
small number of employees who are members of unions, and certain 
non-U.S. employees are unionized.

TREASURY SHARES. In January 2016, the stock repurchase 
authorization announced in September 2014 for 15 million shares 
was completed. On January 26, 2016, our Board of Directors 
approved a new share repurchase program of up to 25 million 
shares. During 2016, we repurchased 18.2 million shares of FedEx 
common stock at an average price of $149.35 per share for a total  
of $2.7 billion. As of May 31, 2016, 19 million shares remained 
under the share repurchase authorization. Shares under the current 
repurchase program may be repurchased from time to time in the 
open market or in privately negotiated transactions. The timing and 
volume of repurchases are at the discretion of management, based 
on the capital needs of the business, the market price of FedEx 
common stock and general market conditions. No time limit was  
set for the completion of the program, and the program may be 
suspended or discontinued at any time. 

In 2015, we repurchased 8.1 million shares of FedEx common stock 
at an average price of $154.03 per share for a total of $1.3 billion. In 
2014, we repurchased 36.8 million shares of FedEx common stock at  
an average price of $131.83 per share for a total of $4.9 billion.

DIVIDENDS DECLARED PER COMMON SHARE. On June 6, 2016, our 
Board of Directors declared a quarterly dividend of $0.40 per share of 
common stock. The dividend was paid on July 1, 2016 to stockholders 
of record as of the close of business on June 16, 2016. Each quarterly 
dividend payment is subject to review and approval by our Board 
of Directors, and we evaluate our dividend payment amount on an 
annual basis at the end of each fiscal year.

USE OF ESTIMATES. The preparation of our consolidated financial 
statements requires the use of estimates and assumptions that 
affect the reported amounts of assets and liabilities, the reported 
amounts of revenues and expenses and the disclosure of contingent 
liabilities. Management makes its best estimate of the ultimate 
outcome for these items based on historical trends and other 
information available when the financial statements are prepared. 
Changes in estimates are recognized in accordance with the 
accounting rules for the estimate, which is typically in the period 
when new information becomes available to management. Areas 
where the nature of the estimate makes it reasonably possible  
that actual results could materially differ from amounts estimated 
include: self-insurance accruals; retirement plan obligations; 
long-term incentive accruals; tax liabilities; loss contingencies; 
litigation claims; impairment assessments on long-lived assets 
(including goodwill); and purchase price allocations.

54

 55

NOTES TO CONSOLIDATED FINANCIAL STATEMENTSNOTE 2: RECENT ACCOUNTING 
GUIDANCE

New accounting rules and disclosure requirements can significantly 
impact our reported results and the comparability of our financial 
statements.

In the second quarter of 2016, we chose to early adopt the authoritative 
guidance issued by the Financial Accounting Standards Board (“FASB”) 
requiring acquirers in a business combination to recognize adjustments 
to provisional amounts that are identified during the measurement 
period in the reporting period that the adjustment amounts are 
determined and eliminates the requirement to retrospectively account 
for these adjustments. It also requires additional disclosure about  
the effects of the adjustments on prior periods. Adoption of this 
guidance had no impact on our financial reporting. See Note 3 for 
further discussion regarding our recent business acquisitions.

On May 28, 2014, the FASB and International Accounting Standards 
Board issued a new accounting standard that will supersede virtually 
all existing revenue recognition guidance under generally accepted 
accounting principles in the United States (and International Financial 
Reporting Standards) which has been subsequently updated to defer 
the effective date of the new revenue recognition standard by one 
year. This standard will be effective for us beginning in fiscal 2019. 
The fundamental principles of the new guidance are that companies 
should recognize revenue in a manner that reflects the timing of  
the transfer of services to customers and the amount of revenue 
recognized reflects the consideration that a company expects to 
receive for the goods and services provided. The new guidance 
establishes a five-step approach for the recognition of revenue.  
Based on our preliminary assessment, we do not anticipate that the 
new guidance will have a material impact on our revenue recognition 
policies, practices or systems.

On February 25, 2016, the FASB issued the new lease accounting 
standard which requires lessees to put most leases on their balance 
sheets but recognize the expenses on their income statements in a 
manner similar to current practice. The new standard states that a 
lessee will recognize a lease liability for the obligation to make lease 
payments and a right-of-use asset for the right to use the underlying 
asset for the lease term. Expense related to leases determined to be 
operating leases will be recognized on a straight-line basis, while 
those determined to be financing leases will be recognized following 

a front-loaded expense profile in which interest and amortization are 
presented separately in the income statement. We are currently 
evaluating the impact of this new standard on our financial reporting, 
but recognizing the lease liability and related right-of-use asset will 
significantly impact our balance sheet. These changes will be 
effective for our fiscal year beginning June 1, 2019 (fiscal 2020), with  
a modified retrospective adoption method to the beginning of 2018.

On November 20, 2015, the FASB issued an Accounting Standards 
Update that will require companies to classify all deferred tax assets 
and liabilities as noncurrent on the balance sheet instead of separating 
deferred taxes into current and noncurrent amounts. This new 
guidance had minimal impact on our accounting and financial 
reporting, and we chose to early adopt on a retrospective basis in 
the fourth quarter of 2016.

In May 2015, the FASB issued an Accounting Standards Update  
that removes the requirement to categorize within the fair value 
hierarchy investments for which fair values are estimated using  
the net asset value practical expedient provided by Accounting 
Standards Codification 820, Fair Value Measurement. This new 
guidance is effective for entities for fiscal years beginning after 
December 15, 2016, with retrospective application to all periods 
presented. We elected to early adopt this standard, which impacted 
our fair value disclosures related to retirement benefit plan 
investments in Note 13 of the accompanying consolidated financial 
statements but did not otherwise impact our financial statements. 

In March 2016, the FASB issued an Accounting Standards Update to 
simplify the accounting for share-based payment transactions. The 
new guidance requires companies to recognize the income tax effects 
of awards that vest or are settled as income tax expense or benefit  
in the income statement as opposed to additional paid-in capital as  
is current practice. The guidance also provides clarification of the 
presentation of certain components of share-based awards in the 
statement of cash flows. Additionally, the guidance allows companies 
to make a policy election to account for forfeitures either upon 
occurrence or by estimating forfeitures. We are currently evaluating 
the impact of this new standard on our financial reporting. These 
changes will be effective for our fiscal year beginning June 1, 2017 
(fiscal 2018).

We believe that no other new accounting guidance was adopted or 
issued during 2016 that is relevant to the readers of our financial 
statements. 

54

 55

NOTES TO CONSOLIDATED FINANCIAL STATEMENTSNOTE 3: BUSINESS COMBINATIONS

The purchase price was preliminarily allocated to the identifiable 
intangible assets acquired as follows (in millions): 

On May 25, 2016, we acquired TNT Express for €4.4 billion  
(approximately $4.9 billion). Cash acquired in the acquisition was 
approximately €250 million ($280 million). As of May 31, 2016,  
$287 million of shares associated with the transaction remained 
untendered, the majority of which were tendered subsequent to  
May 31, 2016, and are included in the “Other liabilities” caption  
of our consolidated balance sheets. We funded the acquisition  
with proceeds from our April 2016 debt issuance and existing cash 
balances. TNT Express’s financial results are immaterial from the time 
of acquisition and are included in “Eliminations, corporate and other.”

TNT Express collects, transports and delivers documents, parcels and 
freight to over 200 countries. This strategic acquisition broadens our 
portfolio of international transportation solutions with the combined 
strength of TNT Express’s strong European road platform and our 
strength in other regions globally, including North America and Asia.

This acquisition is included in the accompanying balance sheets based 
on an allocation of the purchase price (summarized in the table below, 
in millions). Given the timing and complexity of the acquisition, the 
presentation of TNT Express in our financial statements, including the 
allocation of the purchase price, is preliminary and will likely change  
in future periods, perhaps significantly as fair value estimates of the 
assets acquired and liabilities assumed are refined during the 
measurement period. We will complete our purchase price allocation 
no later than the fourth quarter of 2017.

Current assets(1)
Property and equipment
Goodwill
Identifiable intangible assets 
Other non-current assets
Current liabilities(2)
Long-term liabilities
Total purchase price
(1)  Primarily accounts receivable and cash.
(2) Primarily accounts payable and other accrued expenses.

$  1,905 
 1,104 
 2,964 
 920 
 289 
 (1,644)
 (644)
$  4,894 

As a result of this acquisition, we recognized a preliminary value of 
$3.0 billion of goodwill, which is primarily attributable to the TNT 
Express workforce and the expected benefits from synergies of the 
combination with existing businesses and growth opportunities. The 
majority of the purchase price allocated to goodwill is not deductible 
for income tax purposes.

Intangible assets with finite lives
  Customer relationships (15-year useful life) 
  Technology (4-year useful life)
  Trademarks (4-year useful life)
Total intangible assets

 $ 685 
90
145
$ 920

See Note 4 for further discussion of our intangible assets.

The following unaudited pro forma consolidated financial information 
presents the combined operations of FedEx and TNT Express as if the 
acquisition had occurred at the beginning of 2015 (dollars in millions, 
except per share amounts):

Consolidated revenues

Consolidated net income

Diluted earnings per share

(Unaudited)

2016 
$  57,899 
 1,566  
 5.60 

$

2015 
$  55,862 
 595 
 2.07 

$

The accounting literature establishes guidelines regarding the 
presentation of this unaudited pro forma information. Therefore, this 
unaudited pro forma information is not intended to represent, nor do 
we believe it is indicative of, the consolidated results of operations  
of FedEx that would have been reported had the acquisition been 
completed as of the beginning of 2015. Furthermore, this unaudited 
pro forma information does not give effect to the anticipated business 
and tax synergies of the acquisition and is not representative or 
indicative of the anticipated future consolidated results of operations 
of FedEx.

The unaudited pro forma consolidated financial information reflects 
our historical financial information and the historical results of TNT 
Express, after conversion of TNT Express’s accounting methods from 
International Financial Reporting Standards to U.S. generally accepted 
accounting principles, adjusted to reflect the acquisition had it been 
completed as of the beginning of 2015. The most significant pro forma 
adjustments to the historical results of operations relate to the 
application of purchase accounting and the financing for the acquisition. 
The unaudited pro forma financial information includes various 
assumptions, including those related to the preliminary purchase price 
allocation that may be impacted upon the finalization of the purchase 
price allocation. The tax impact of these adjustments was calculated 
based on TNT Express’s statutory rate. 

56

 57

NOTES TO CONSOLIDATED FINANCIAL STATEMENTSIncluded in the unaudited pro forma net income (net of tax) are 
nonrecurring acquisition-related costs incurred by TNT Express 
associated with the sale of TNT Express’s airline operations, a 
condition precedent to the acquisition, and transaction and integration 
planning expenses of $115 million in 2016. In addition, the TNT 
Express results include expenses for restructuring, impairments, 
litigation matters and pension adjustments of approximately  
$40 million in 2016 and $320 million in 2015. 

During 2015, we acquired two businesses, expanding our portfolio  
in e-commerce and supply chain solutions. On January 30, 2015,  
we acquired GENCO, a leading North American third-party logistics 
provider, for $1.4 billion, which was funded using a portion of the 
proceeds from our January 2015 debt issuance. The financial results 
of this business are included in the FedEx Ground segment from the 
date of acquisition.

In addition, on December 16, 2014, we acquired Bongo International, 
LLC, now FedEx CrossBorder, LLC (“FedEx CrossBorder”), a leader in 
cross-border enablement technologies and solutions, for $42 million  
in cash from operations. The financial results of this business are 
included in the FedEx Express segment from the date of acquisition.

In 2014, we expanded the international service offerings of FedEx 
Express by acquiring businesses operated by our previous service 
provider, Supaswift (Pty) Ltd. (“Supaswift”), in seven countries in 
Southern Africa, for $36 million in cash from operations. The financial 
results of these businesses are included in the FedEx Express segment 
from their respective date of acquisition.

The financial results of the GENCO, FedEx CrossBorder and Supaswift 
businesses were not material, individually or in the aggregate, to our 
results of operations and therefore, pro forma financial information 
has not been presented.

NOTE 4: GOODWILL AND OTHER INTANGIBLE ASSETS

GOODWILL. The carrying amount of goodwill attributable to each reportable operating segment and changes therein are as follows (in millions): 

Goodwill at May 31, 2014
Accumulated impairment charges
Balance as of May 31, 2014 
Goodwill acquired(1)
Purchase adjustments and other(2)
Balance as of May 31, 2015
Goodwill acquired(1)
Purchase adjustments and other(2)
Balance as of May 31, 2016
Accumulated goodwill impairment  
  charges as of May 31, 2016
(1)  Goodwill acquired relates to the acquisition of transportation companies in Southern Africa in 2014, the acquisition of e-commerce and supply chain solutions companies in 2015, and the 

$ (1,177)

$        –

$        –

$        –

$ (133)

FedEx Freight 
Segment
$  735 
(133)
 602 
 38 
 – 
 640 
 – 
(5)
$  635 

FedEx Services 
Segment
$  1,525 
(1,177)
 348 
 – 
–
 348 
 – 
– 
$     348 

FedEx Express 
Segment
$ 1,750 
–
 1,750 
 40 
(113)
 1,677 
 – 
(88 )
$ 1,589 

FedEx Ground 
Segment
$      90 
–
 90 
1,055 
 – 
 1,145 
 – 
 66 
$ 1,211 

TNT Express 
Segment
$      – 
–
 – 
 – 
 – 
 – 
 2,964 
 – 
$ 2,964 

Total
$  4,100 
(1,310)
 2,790 
 1,133 
(113)
 3,810 
 2,964 
(27 )
$  6,747 

$ (1,310)

acquisition of TNT Express in 2016. See Note 3 for related disclosures.

(2)  Primarily currency translation adjustments, acquired goodwill related to immaterial acquisitions, and purchase related adjustments.

56

 57

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
Our reporting units with significant recorded goodwill include FedEx 
Express, TNT Express, FedEx Ground, FedEx Freight, FedEx Office 
(reported in the FedEx Services segment) and GENCO (reported in the 
FedEx Ground segment). We evaluated reporting units for impairment 
during the fourth quarter of 2016 and 2015. The estimated fair value  
of each of these reporting units exceeded their carrying values in 2016 
and 2015, and we do not believe that any of these reporting units were 
impaired as of the balance sheet dates. The goodwill for our TNT 
Express reporting unit will be tested beginning in 2017.

Given the timing and complexity of the TNT Express acquisition, the full 
amount of acquired goodwill has been presented in the TNT Express 
segment for 2016 as we continue to evaluate benefits from synergies 
with our FedEx Express segment. Therefore, attribution of this goodwill 
could change in future periods.

OTHER INTANGIBLE ASSETS. The summary of our intangible assets 
and related accumulated amortization at May 31, 2016 and 2015 is as 
follows (in millions):

Gross Carrying 
Amount
$   912 
 123 
 202 
  $1,237 

2016

Accumulated 
Amortization
$ (156)
 (16)
 (57)
  $ (229)

Net Book  
Value
$    756 
 107 
 145 
$ 1,008 

Gross Carrying 
Amount
$ 338 
 34 
 60 
$ 432 

2015

Accumulated 
Amortization
$ (151)
 (14)
 (60)
$ (225)

Net Book  
Value
$ 187 
 20 
 – 
$ 207 

Customer relationships
Technology
Trademarks and other
  Total

Amortization expense for intangible assets was $14 million in 2016, 
$21 million in 2015 and $23 million in 2014.  

Expected amortization expense for the next five years is as follows  
(in millions): 

2017 
2018 
2019 
2020 
2021

 $ 130 
116 
115 
112 
54 

Given the timing and complexity of the TNT Express acquisition, the 
amount and timing of expected amortization expense may change  
once the purchase price allocation is complete.

NOTE 5: SELECTED CURRENT 
LIABILITIES

The components of selected current liability captions at May 31 were 
as follows (in millions): 

Accrued Salaries and Employee Benefits
  Salaries
  Employee benefits, including 
    variable compensation
  Compensated absences

Accrued Expenses
  Self-insurance accruals
  Taxes other than income taxes
  Other

2016

2015

$

478 

$

345 

 804 
 690 
$ 1,972 

$  837 
 311 
 1,915 
$ 3,063 

 507 
 584 
$  1,436 

$  865 
 328 
 1,242 
$  2,435 

58

 59

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
 
NOTE 6: LONG-TERM DEBT 
AND OTHER FINANCING 
ARRANGEMENTS
The components of long-term debt (net of discounts), along with  
maturity dates for the years subsequent to May 31, 2016, are as  
follows (in millions):

Maturity
2019 
2020 
2023 
2024 
2025 
2026 
2034 
2035 
2043 
2044 
2045 
2046 
2065 
2098 

Maturity
2019 
2020 
2023 
2027 

Senior unsecured debt: 
  Interest Rate %
8.00 
2.30 
2.625–2.70
4.00 
3.20 
3.25 
4.90 
3.90 
3.875–4.10
5.10 
4.10 
4.55–4.75
4.50 
7.60 

Euro senior unsecured debt: 
  Interest Rate %
floating rate
0.50 
1.00 
1.625 

Total senior unsecured debt
Other debt
Capital lease obligations

    Less current portion

 May 31,

2016

2015

$

750 
 399 
 749 
 749 
 699 
 749 
 499 
 498 
 992 
 749 
 646 
 2,483 
 248 
 240 

 559 
 558 
 836 
 1,389 
 13,792 
 12 
 63 
 13,867 
 29 
$  13,838 

$

750 
 399 
 749 
 749 
 699 
 – 
 499 
 498 
 992 
 749 
 646 
 – 
 248 
 239 

–
–
–
–
 7,217 
 – 
 51 
 7,268 
 19 
$  7,249 

Interest on our U.S. dollar fixed-rate notes is paid semi-annually.  
Interest on our Euro fixed-rate notes is paid annually. Our floating-rate 
Euro senior notes bear interest at three-month EURIBOR plus a spread 
of 55 basis points, and resets quarterly. Long-term debt, exclusive  
of capital leases, had estimated fair values of $14.3 billion at  
May 31, 2016 and $7.4 billion at May 31, 2015. The estimated fair 
values were determined based on quoted market prices and the 
current rates offered for debt with similar terms and maturities. The fair 
value of our long-term debt is classified as Level 2 within the fair value 
hierarchy. This classification is defined as a fair value determined using 
market-based inputs other than quoted prices that are observable for 
the liability, either directly or indirectly.

We have a shelf registration statement filed with the Securities and 
Exchange Commission (“SEC”) that allows us to sell, in one or more 
future offerings, any combination of our unsecured debt securities  
and common stock.

On April 11, 2016, we issued €3 billion of senior unsecured debt under 
our current shelf registration statement, comprised of €500 million of 
senior unsecured floating rate notes due in April 2019 with interest 
payments quarterly, €500 million of senior unsecured 0.5% fixed-rate 
notes due in April 2020, €750 million of senior unsecured 1.00% 
fixed-rate notes due in January 2023, and €1.25 billion of senior 
unsecured 1.625% fixed-rate notes due in January 2027. Interest  
on the fixed-rate notes is paid annually. We utilized the net proceeds 
for working capital and general corporate purposes, including our 
acquisition of TNT Express. 

On March 24, 2016, we issued $2 billion of senior unsecured  
debt under our current shelf registration statement, comprised of  
$750 million of senior unsecured 3.25% fixed-rate notes due in April 
2026 and $1.25 billion of senior unsecured 4.55% fixed-rate notes due 
in April 2046. Interest on the notes is paid semiannually. We utilized  
the net proceeds for working capital and general corporate purposes, 
including the redemption and the prepayment and defeasance of the 
underlying debt of certain leveraged operating leases and share 
repurchases. 

On October 23, 2015, we issued under our current shelf registration 
statement $1.25 billion of senior unsecured 4.75% fixed-rate notes 
due in November 2045. Interest on the notes is paid semiannually.  
We utilized the net proceeds for working capital and general 
corporate purposes, including share repurchases.

On November 13, 2015, we replaced our revolving and letter of credit 
facilities with a new, single five-year $1.75 billion revolving credit 
facility that expires in November 2020. The facility, which includes 
a $500 million letter of credit sublimit, is available to finance our 
operations and other cash flow needs. The agreement contains a 
financial covenant, which requires us to maintain a ratio of debt to 
consolidated earnings (excluding non-cash pension mark-to-market 
adjustments and non-cash asset impairment charges) before interest, 
taxes, depreciation and amortization (“adjusted EBITDA”) of not more 
than 3.5 to 1.0, calculated as of the end of the applicable quarter on 
a rolling four quarters basis. The ratio of our debt to adjusted EBITDA 
was 1.9 to 1.0 at May 31, 2016. We believe this covenant is the only 
significant restrictive covenant in our revolving credit agreement. Our 
revolving credit agreement contains other customary covenants that 
do not, individually or in the aggregate, materially restrict the conduct 
of our business. We are in compliance with the financial covenant 
and all other covenants of our revolving credit agreement and do not 
expect the covenants to affect our operations, including our liquidity 
or expected funding needs. As of May 31, 2016, no commercial paper 
was outstanding. However, we had a total of $318 million in letters of 
credit outstanding at May 31, 2016, with $182 million of the letter of 
credit sublimit unused under our revolving credit facility.

58

 59

NOTES TO CONSOLIDATED FINANCIAL STATEMENTSNOTE 7: LEASES

We utilize certain aircraft, land, facilities, retail locations and  
equipment under capital and operating leases that expire at various 
dates through 2046. We leased 10% of our total aircraft fleet under 
operating leases as of May 31, 2016 and May 31, 2015. A portion  
of our supplemental aircraft are leased by us under agreements that 
provide for cancellation upon 30 days’ notice. Our leased facilities 
include national, regional and metropolitan sorting facilities, retail 
facilities and administrative buildings.

Rent expense under operating leases for the years ended May 31 was 
as follows (in millions):

Minimum rentals
Contingent rentals(1)

2016
 $ 2,394 
 214 
 $ 2,608 
(1) Contingent rentals are based on equipment usage.

2015
 $ 2,249 
 194 
 $ 2,443 

2014
 $ 2,154 
 197 
 $ 2,351 

A summary of future minimum lease payments under noncancelable 
operating leases with an initial or remaining term in excess of one 
year at May 31, 2016 is as follows (in millions):  

Aircraft and 
Related 
Equipment 
 $    454 
 383 
 321 
 240 
 182 
 352 
 $ 1,932 

 Operating Leases

Facilities and 
Other
 $   2,021 
 1,860 
 1,632 
 1,428 
 1,269 
 7,671 
 $ 15,881 

Total Operating 
Leases
 $   2,475 
 2,243 
 1,953 
 1,668 
 1,451 
 8,023 
 $ 17,813 

2017
2018
2019
2020
2021
Thereafter
Total

Property and equipment recorded under capital leases and future 
minimum lease payments under capital leases were immaterial at 
May 31, 2016 and 2015. The weighted-average remaining lease 
term of all operating leases outstanding at May 31, 2016 was 
approximately six years. While certain of our lease agreements 
contain covenants governing the use of the leased assets or require 
us to maintain certain levels of insurance, none of our lease 
agreements include material financial covenants or limitations.

FedEx Express makes payments under certain leveraged operating 
leases that are sufficient to pay principal and interest on certain  
pass-through certificates. The pass-through certificates are not  
direct obligations of, or guaranteed by, FedEx or FedEx Express. 

We are the lessee in a series of operating leases covering a portion  
of our leased aircraft. The lessors are trusts established specifically to 
purchase, finance and lease aircraft to us. These leasing entities meet 
the criteria for variable interest entities. We are not the primary 
beneficiary of the leasing entities, as the lease terms are consistent 
with market terms at the inception of the lease and do not include a 
residual value guarantee, fixed-price purchase option or similar 
feature that obligates us to absorb decreases in value or entitles us  
to participate in increases in the value of the aircraft. As such, we are 
not required to consolidate the entity as the primary beneficiary. Our 
maximum exposure under these leases is included in the summary of 
future minimum lease payments. 

NOTE 8: PREFERRED STOCK

Our Certificate of Incorporation authorizes the Board of Directors, at 
its discretion, to issue up to 4,000,000 shares of preferred stock. The 
stock is issuable in series, which may vary as to certain rights and 
preferences, and has no par value. As of May 31, 2016, none of these 
shares had been issued. 

60

 61

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTE 9:  ACCUMULATED OTHER COMPREHENSIVE INCOME
The following table provides changes in accumulated other comprehensive income (loss) (“AOCI”), net of tax, reported in the consolidated  
financial statements for the years ended May 31 (in millions; amounts in parentheses indicate debits to AOCI):

Foreign currency translation gain (loss):
  Balance at beginning of period
  Translation adjustments
  Balance at end of period
Retirement plans adjustments:
  Balance at beginning of period
   Prior service credit and other arising during period
  Reclassifications from AOCI
  Balance at end of period
Accumulated other comprehensive (loss) income at end of period

2016

2015

2014

$  (253)
 (261)
 (514)

 425 
 (4)
 (76)
 345 
$   (169 )

$

 81 
 (334)
 (253)

425 
 72 
 (72)
 425 
 172 

$

$

$

 106 
 (25)
 81 

 501 
 1 
 (77)
 425 
 506 

The following table presents details of the reclassifications from AOCI for the years ended May 31 (in millions; amounts in parentheses indicate 
debits to earnings):

Amount Reclassified from AOCI
2015

2016

2014

Affected Line Item in the  
Income Statement

Amortization of retirement plans prior  
  service credits, before tax
Income tax benefit
AOCI reclassifications, net of tax

$ 121
(45)
76

$

$ 115
(43)
72

$

$ 115
(38)
77

$

Salaries and employee benefits
Provision for income taxes
Net income

60

 61

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
NOTE 10: STOCK-BASED 
COMPENSATION

Our total stock-based compensation expense for the years ended  
May 31 was as follows (in millions): 

Stock-based compensation expense

2016
$ 144 

2015
$ 133 

2014
$ 117 

We have two types of equity-based compensation: stock options and 
restricted stock.

STOCK OPTIONS. Under the provisions of our incentive stock plans, 
key employees and non-employee directors may be granted options  
to purchase shares of our common stock at a price not less than its 
fair market value on the date of grant. Vesting requirements are 
determined at the discretion of the Compensation Committee of our 
Board of Directors (or our Board of Directors with respect to grants  
to non-employee directors). Option-vesting periods range from one  
to four years, with 82% of our options vesting ratably over four years. 
Compensation expense associated with these awards is recognized 
on a straight-line basis over the requisite service period of the award.

RESTRICTED STOCK. Under the terms of our incentive stock plans, 
restricted shares of our common stock are awarded to key employees. 
All restrictions on the shares expire ratably over a four-year period. 
Shares are valued at the market price on the date of award. The terms 
of our restricted stock provide for continued vesting subsequent to the 
employee’s retirement. Compensation expense associated with these 
awards is recognized on a straight-line basis over the shorter of the 
remaining service or vesting period. 

VALUATION AND ASSUMPTIONS. We use the Black-Scholes option 
pricing model to calculate the fair value of stock options. The value  
of restricted stock awards is based on the stock price of the award  
on the grant date. We record stock-based compensation expense in 
the “Salaries and employee benefits” caption in the accompanying 
consolidated statements of income.

The key assumptions for the Black-Scholes valuation method include 
the expected life of the option, stock price volatility, a risk-free 
interest rate and dividend yield. The following is a table of the 
weighted-average Black-Scholes value of our stock option grants, 
the intrinsic value of options exercised (in millions) and the key 
weighted-average assumptions used in the valuation calculations 
for options granted during the years ended May 31, and then a 
discussion of our methodology for developing each of the assumptions 
used in the valuation model:

Weighted-average  
  Black-Scholes value
Intrinsic value of options exercised
Black-Scholes Assumptions:
  Expected lives
  Expected volatility
  Risk-free interest rate
  Dividend yield

2016

2015

2014

$ 52.40 
$    115 

$ 53.33 
$    253 

$ 35.79 
$    347 

6.4 years

6.3 years

6.2 years

28 %
1.94%
0.519 %

34 %
2.02%
0.448 %

35 %
1.47%
0.561 %

The expected life represents an estimate of the period of time options 
are expected to remain outstanding, and we examine actual stock 
option exercises to determine the expected life of the options. Options 
granted have a maximum term of 10 years. Expected volatilities are 
based on the actual changes in the market value of our stock and are 
calculated using daily market value changes from the date of grant 
over a past period equal to the expected life of the options. The 
risk-free interest rate is the U.S. Treasury Strip rate posted at the date 
of grant having a term equal to the expected life of the option. The 
expected dividend yield is the annual rate of dividends per share over 
the exercise price of the option.

The following table summarizes information about stock option activity for the year ended May 31, 2016:

Stock Options

Outstanding at June 1, 2015
  Granted
  Exercised
  Forfeited
Outstanding at May 31, 2016
Exercisable
Expected to vest
Available for future grants
(1) Only presented for options with market value at May 31, 2016 in excess of the exercise price of the option. 

Shares
14,221,824 
 2,229,582 
 (1,822,547)
 (187,428)
 14,441,431 
 8,717,768 
 5,408,862 
 10,948,196 

Weighted-Average 
Exercise Price
$ 101.54 
 171.41 
 100.40 
 138.40 
 $ 111.99 
 $   92.93 
 $ 141.03 

Weighted-Average 
Remaining  
Contractual Term

Aggregate  
Intrinsic Value 

(in millions)(1)

6.0 years
4.6 years
8.1 years

 $    795 
 $    629 
 $    156 

62

 63

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The options granted during the year ended May 31, 2016 are primarily 
related to our principal annual stock option grant in June 2015.

The following table summarizes information about vested and 
unvested restricted stock for the year ended May 31, 2016:

Restricted Stock

Shares
439,042 
139,838 
(185,933)
(3,795)
 389,152 

Weighted-Average  
Grant Date Fair Value
$   112.87 
 168.83 
 104.42 
 158.82 
$   136.57 

Unvested at June 1, 2015
  Granted
  Vested
  Forfeited
Unvested at May 31, 2016

During the year ended May 31, 2015, there were 154,115 shares 
of restricted stock granted with a weighted-average fair value of 
$148.89. During the year ended May 31, 2014, there were 191,964 
shares of restricted stock granted with a weighted-average fair value 
of $100.80.

The following table summarizes information about stock option  
vesting during the years ended May 31:

2016 
2015 
2014 

Stock Options

Vested during 
the year
2,572,129 
2,611,524 
 2,408,179 

Fair value 
(in millions)
 $ 98 
 83 
 65 

As of May 31, 2016, there was $188 million of total unrecognized 
compensation cost, net of estimated forfeitures, related to unvested 
share-based compensation arrangements. This compensation  
expense is expected to be recognized on a straight-line basis over  
the remaining weighted-average vesting period of approximately  
two years.

Total shares outstanding or available for grant related to equity 
compensation at May 31, 2016 represented 9% of the total outstanding 
common and equity compensation shares and equity compensation 
shares available for grant.

NOTE 11: COMPUTATION OF 
EARNINGS PER SHARE

The calculation of basic and diluted earnings per common share for 
the years ended May 31 was as follows (in millions, except per share 
amounts):

2016

2015

2014

Basic earnings per common share: 
Net earnings allocable to common shares(1) $ 1,818   $ 1,048 
Weighted-average common shares 
 283 
 $   6.59   $   3.70 
Basic earnings per common share 

 276 

 $ 2,320 
 307 
 $   7.56 

Diluted earnings per common share: 
Net earnings allocable to common shares(1) $ 1,818   $ 1,048 
 283 
Weighted-average common shares 
 4 
Dilutive effect of share-based awards 
Weighted-average diluted shares 
 287 
 $   6.51   $   3.65 
Diluted earnings per common share 
Anti-dilutive options excluded from  
3.3
  diluted earnings per common share
(1) Net earnings available to participating securities were immaterial in all periods presented..

 $ 2,320 
 307 
 3 
 310 
 $   7.48 

 276 
 3 
 279 

2.1

3.9

NOTE 12: INCOME TAXES

The components of the provision for income taxes for the years ended 
May 31 were as follows (in millions):

2016

2015

2014

Current provision 
  Domestic:
    Federal
    State and local 
  Foreign

Deferred provision (benefit)
  Domestic:
    Federal
    State and local 
  Foreign

 $   513 
 72 
 200 
 785 

 155 
 (18)
 (2)
 135 
 $   920 

 $   795 
 102 
 214 
 1,111 

 (474)
 (47)
 (13)
 (534)
 $   577 

 $    624 
 56 
 194 
 874 

 360 
 82 
 18 
 460 
 $ 1,334 

Pre-tax earnings of foreign operations for 2016, 2015 and 2014 were 
$905 million, $773 million and $412 million, respectively. These 
amounts represent only a portion of total results associated with 
international shipments and do not represent our international results 
of operations.

62

 63

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
A reconciliation of total income tax expense and the amount  
computed by applying the statutory federal income tax rate (35%)  
to income before taxes for the years ended May 31 is as follows  
(in millions):

Taxes computed at federal  
  statutory rate
Increases (decreases) in income  
  tax from:
  State and local income taxes,  
    net of federal benefit
  Foreign operations
  Internal restructuring
  TNT Express acquisition costs
  Other, net

Effective Tax Rate

2016

2015

2014

$ 959 

$ 569 

$ 1,280 

33
(50)
(76)
40
14
$ 920
 33.6 %

36
(43)
–
–
15
$ 577
 35.5 %

90
(38)
–
–
2
$ 1,334

 36.5 %

Our 2016 tax rate was favorably impacted by $76 million from an 
internal corporate restructuring done in anticipation of the integration 
of the foreign operations of FedEx Express and TNT Express. As part 
of this restructuring, our Canadian subsidiary made distributions to 
our U.S. operations which resulted in the recognition of U.S. foreign 
tax credits in excess of the U.S. taxes incurred from the distributions. 
This favorable impact was partially offset by a $40 million tax expense 
attributable to non-deductible expenses incurred as part of the TNT 
Express acquisition.  

The significant components of deferred tax assets and liabilities as of 
May 31 were as follows (in millions):

2016

2015

Deferred 
Tax  
Assets

Deferred 
Tax 
Liabilities

Deferred 
Tax  
Assets

Deferred 
Tax 
Liabilities

Property, equipment,  
  leases and intangibles
Employee benefits
Self-insurance accruals
Other
Net operating loss/credit  
  carryforwards
Valuation allowances

 $    129 
 2,453 
 681 
 528 

 925 
 (738)
 $ 3,978 

 $ 4,767 
 – 
 – 
 343 

 $      93 
 2,029 
 607 
 477 

 – 
 – 
 $ 5,110 

 326 
 (224)
 $ 3,308 

 $ 3,872 
 13 
 – 
 414 

 – 
 – 
 $ 4,299 

The net deferred tax liabilities as of May 31 have been classified in 
the balance sheets as follows (in millions): 

Noncurrent deferred tax assets(1)
Noncurrent deferred tax liabilities

2016
$      435
 (1,567)
$  (1,132)

2015
 $     219 
 (1,210)
 $    (991)

(1)  Noncurrent deferred tax assets are included in the line item “Other Assets” in our  

consolidated balance sheets.

The table above has been revised to reflect the new accounting 
standard discussed in Note 2 which requires companies to classify all 
deferred tax assets and liabilities as noncurrent on the balance sheet.

We have approximately $3.0 billion of net operating loss carryovers  
in various foreign jurisdictions and $581 million of state operating loss 
carryovers. The valuation allowances primarily represent amounts 
reserved for operating loss and tax credit carryforwards, which expire 
over varying periods starting in 2017. The change in the valuation 
allowance is primarily due to the increase in net operating losses as  
a result of the acquisition of TNT Express. As a result of this and other 
factors, we believe that a substantial portion of these deferred tax 
assets may not be realized. We establish valuation allowances if it is 
more likely than not that deferred income tax assets will not be realized. 
In making this determination, we consider all available positive and 
negative evidence and make certain assumptions. We consider, among 
other things, our future projections of sustained profitability, deferred 
income tax liabilities, the overall business environment, our historical 
financial results and potential current and future tax planning strategies. 
If we were to identify and implement tax planning strategies to recover 
these deferred tax assets or generate sufficient income of the 
appropriate character in these jurisdictions in the future, it could lead  
to the reversal of these valuation allowances and a reduction of income 
tax expense. We believe that we will generate sufficient future taxable 
income to realize the tax benefits related to the remaining net deferred 
tax assets in our consolidated balance sheets.

Permanently reinvested earnings of our foreign subsidiaries 
amounted to $1.6 billion at the end of 2016 and $1.9 billion at the 
end of 2015. Our permanently reinvested earnings were reduced  
in 2016 due to an internal corporate restructuring done to facilitate 
the integration of FedEx Express and TNT Express. We have not 
recognized deferred taxes for U.S. federal income tax purposes on 
those earnings. In 2016, our permanent reinvestment strategy with 
respect to unremitted earnings of our foreign subsidiaries provided 
an approximate $48 million benefit to our provision for income taxes. 
Were the earnings to be distributed, in the form of dividends or 
otherwise, these earnings could be subject to U.S. federal income 
tax and non-U.S. withholding taxes. Unrecognized foreign tax credits 
potentially could be available to reduce a portion of any U.S. tax 
liability. Determination of the amount of unrecognized deferred  
U.S. income tax liability is not practicable due to uncertainties 
related to the timing and source of any potential distribution of  
such funds, along with other important factors such as the amount 
of associated foreign tax credits. Cash in offshore jurisdictions  
associated with our permanent reinvestment strategy totaled  
$522 million at the end of 2016 and $478 million at the end of 2015.

In 2016, approximately 80% of our total enterprise-wide income was 
earned in U.S. companies of FedEx that are taxable in the United 
States. As a U.S. airline, our FedEx Express unit is required by Federal 
Aviation Administration and other rules to conduct its air operations, 
domestic and international, through a U.S. company. However, we 
serve more than 220 countries and territories around the world, and 
are required to establish legal entities in many of them. Most of our 
entities in those countries are operating entities, engaged in picking 

64

 65

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
 
 
NOTE 13: RETIREMENT PLANS 

We sponsor programs that provide retirement benefits to most of our 
employees. These programs include defined benefit pension plans, 
defined contribution plans and postretirement healthcare plans. The 
accounting for pension and postretirement healthcare plans includes 
numerous assumptions, such as: discount rates; expected long-term 
investment returns on plan assets; future salary increases; employee 
turnover; mortality; and retirement ages.  

The accounting guidance related to postretirement benefits requires 
recognition in the balance sheet of the funded status of defined 
benefit pension and other postretirement benefit plans, and the 
recognition in either expense or AOCI of unrecognized gains or losses 
and prior service costs or credits. During 2015, we adopted mark-to-
market accounting for the recognition of our actuarial gains and losses 
related to our defined benefit pension and postretirement healthcare 
plans as described in Note 1. The funded status is measured as the 
difference between the fair value of the plan’s assets and the 
projected benefit obligation (“PBO”) of the plan.

A summary of our retirement plans costs over the past three years is 
as follows (in millions):

Defined benefit pension plans
Defined contribution plans
Postretirement healthcare plans
Retirement plans mark-to-market  
    adjustment

2016
 $    214
 416 
 82 

2015
 $     (41)
 385 
 81 

 1,498 
 $ 2,210 

 2,190 
 $ 2,615 

2014
$      99 
 363 
 78 

15 
$    555 

The components of the pre-tax mark-to-market losses are as follows, 
in millions: 

2016

2015

2014

Actual versus expected return on  
  assets
Discount rate changes
Demographic assumption experience
Total mark-to-market loss

 $ 1,285 
 1,129 
 (916)
 $ 1,498 

 $      (35)
 791 
 1,434 
 $  2,190 

  $ (1,013)
 705 
 323 
 $       15 

up and delivering packages and performing other transportation 
services. We are continually expanding our global network to meet 
our customers’ needs, which requires increasing investment outside 
the U.S. We typically use cash generated overseas to fund these 
investments and have a foreign holding company which manages our 
investments in several foreign operating companies.

We are subject to taxation in the U.S. and various U.S. state, local 
and foreign jurisdictions. During 2016, the Internal Revenue Service  
completed the audit of our 2012 and 2013 tax returns without any  
significant adjustments. It is reasonably possible that certain income 
tax return proceedings will be completed during the next 12 months 
and could result in a change in our balance of unrecognized tax 
benefits. The expected impact of any changes would not be material 
to our consolidated financial statements.

A reconciliation of the beginning and ending amount of unrecognized 
tax benefits is as follows (in millions): 

Balance at beginning of year
  Increases for tax positions taken in  
    the current year
  Increases for tax positions taken in  
    prior years
  Increase for business acquisition
  Decreases for tax positions taken in  
    prior years
  Settlements
  Decreases from lapse of statute  
    of limitations
  Changes due to currency translation
Balance at end of year

2016
$ 36 

2015
$ 38 

2014
$ 47 

 3 

 3 
 25 

 (5)
 (4)

 (7)
 (2)
$ 49 

 1 

 6 
–

 (2)
 (2)

 – 
 (5)
$ 36 

 1 

 3 
–

 (3)
 (6)

 (3)
 (1)
$ 38 

Our liabilities recorded for uncertain tax positions include $45 million 
at May 31, 2016 and $31 million at May 31, 2015 associated with 
positions that if favorably resolved would provide a benefit to our 
effective tax rate. We classify interest related to income tax 
liabilities as interest expense and, if applicable, penalties are 
recognized as a component of income tax expense. The balance  
of accrued interest and penalties was $11 million on May 31, 2016 
and $19 million on May 31, 2015. Total interest and penalties 
included in our consolidated statements of income are immaterial. 

It is difficult to predict the ultimate outcome or the timing of resolution 
for tax positions. Changes may result from the conclusion of ongoing 
audits, appeals or litigation in state, local, federal and foreign tax 
jurisdictions, or from the resolution of various proceedings between 
U.S. and foreign tax authorities. Our liability for uncertain tax 
positions includes no matters that are individually or collectively 
material to us. It is reasonably possible that the amount of the benefit 
with respect to certain of our unrecognized tax positions will increase 
or decrease within the next 12 months, but an estimate of the range 
of the reasonably possible changes cannot be made. However, we do 
not expect that the resolution of any of our uncertain tax positions will 
have a material effect on us.

64

 65

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
2016
The actual rate of return on our tax-qualified U.S. domestic pension 
plans (“U.S. Pension Plans”) assets of 1.2% was lower than our 
expected return of 6.50% primarily due to a challenging environment 
for global equities and other risk-seeking asset classes. The weighted 
average discount rate for all of our pension and postretirement 
healthcare plans declined from 4.38% at May 31, 2015 to 4.04% at  
May 31, 2016. The demographic assumption experience in 2016 reflects 
a change in disability rates and an increase in the average retirement 
age for U.S. pension and other postemployment benefit plans.

2015
The implementation of new U.S. mortality tables in 2015 resulted in  
an increased participant life expectancy assumption, which increased 
the overall projected benefit obligation by $1.2 billion. The weighted 
average discount rate for all of our pension and postretirement 
healthcare plans declined from 4.57% at May 31, 2014 to 4.38%  
at May 31, 2015.

2014
The actual rate of return on our U.S. Pension Plan assets of 13.3% 
exceeded our expected return of 7.75% primarily due to a favorable 
investment environment for global equity markets. The weighted 
average discount rate for all of our pension and postretirement 
healthcare plans decreased from 4.76% at May 31, 2013 to 4.57% 
at May 31, 2014.

PENSION PLANS. Our largest pension plan covers certain U.S.  
employees age 21 and over, with at least one year of service. Pension 
benefits for most employees are accrued under a cash balance formula 
we call the Portable Pension Account. Under the Portable Pension 
Account, the retirement benefit is expressed as a dollar amount in a 
notional account that grows with annual credits based on pay, age and 
years of credited service, and interest on the notional account balance. 
The Portable Pension Account benefit is payable as a lump sum or an 
annuity at retirement at the election of the employee. The plan interest 
credit rate varies from year to year based on a U.S. Treasury index. Prior 
to 2009, certain employees earned benefits using a traditional pension 
formula (based on average earnings and years of service). Benefits 
under this formula were capped on May 31, 2008 for most employees. 

We also sponsor or participate in nonqualified benefit plans covering 
certain of our U.S. employee groups and other pension plans covering 
certain of our international employees. The international defined 
benefit pension plans provide benefits primarily based on earnings  
and years of service and are funded in compliance with local laws and 
practices. The majority of our international obligations are for defined 
benefit pension plans in the Netherlands and the United Kingdom.  
The TNT Express acquisition added a number of defined benefit 
pension plans, the most significant of which are in the Netherlands, 
Germany, Italy and Belgium. At May 31, 2016, the total projected 
benefit obligation for all of these defined benefit plans is $907 million 
and the total fair value of assets is $761 million. The assets of the 
largest acquired plan are primarily invested in fixed income managed 
funds. At May 31, 2016, the weighted average discount rate for all of 
these defined benefit plans is 2.25% and the expected return on 
assets used to calculate 2017 expense is 3.29%. Our international 
pension PBO at May 31, 2016, is approximately 6% of the total 
pension obligation, and therefore, disaggregated disclosures have  
not been provided.   

POSTRETIREMENT HEALTHCARE PLANS. Certain of our subsidiaries 
offer medical, dental and vision coverage to eligible U.S. retirees and 
their eligible dependents. U.S. employees covered by the principal  
plan become eligible for these benefits at age 55 and older, if they have 
permanent, continuous service of at least 10 years after attainment  
of age 45 if hired prior to January 1, 1988, or at least 20 years after 
attainment of age 35 if hired on or after January 1, 1988. Postretirement 
healthcare benefits are capped at 150% of the 1993 per capita 
projected employer cost, which has been reached and, therefore,  
these benefits are not subject to additional future inflation.

PENSION PLAN ASSUMPTIONS. We use a measurement date  
of May 31 for our pension and postretirement healthcare plans. 
Management reviews the assumptions used to measure pension  
costs on an annual basis. Economic and market conditions at the 
measurement date impact these assumptions from year to year. 
Actuarial gains or losses are generated for changes in assumptions 
and to the extent that actual results differ from those assumed.  
These actuarial gains and losses are immediately recognized and 
expensed in the fourth quarter mark-to-market adjustment.

Weighted-average actuarial assumptions for our primary U.S. retirement plans, which represent substantially all of our PBO and accumulated 
postretirement benefit obligation (“APBO”), are as follows:

Discount rate used to determine benefit obligation 
Discount rate used to determine net periodic  
  benefit cost
Rate of increase in future compensation levels  
  used to determine benefit obligation
Rate of increase in future compensation levels  
  used to determine net periodic benefit cost
Expected long-term rate of return on assets — Consolidated
Expected long-term rate of return on assets — Segment Reporting

66

Pension Plans 
2015 
 4.42 %

2016 
 4.13 %

2014 
 4.60 %

Postretirement Healthcare Plans
2014 
2015 
2016 
4.70%
4.60%
4.41%

 4.42 

 4.60 

 4.79 

4.60

4.70

4.91

4.46

4.62 
6.50 
6.50

4.62

4.56 
7.75 
6.50

4.56

4.54 
7.75 
6.50

 – 

 – 
 – 
–

 – 

 – 
 – 
–

– 

– 
– 
–

 67

NOTES TO CONSOLIDATED FINANCIAL STATEMENTSThe expected average rate of return on plan assets is a long-term, 
forward-looking assumption. It is required to be the expected future 
long-term rate of earnings on plan assets. Our pension plan assets 
are invested primarily in publicly tradable securities, and our pension 
plans hold only a minimal investment in FedEx common stock that  
is entirely at the discretion of third-party pension fund investment 
managers. As part of our strategy to manage pension costs and 
funded status volatility, we follow a liability-driven investment  
strategy to better align plan assets with liabilities. 

Establishing the expected future rate of investment return on our 
pension assets is a judgmental matter, which we review on an annual 
basis and revise as appropriate. Management considers the following 
factors in determining this assumption:

>   the duration of our pension plan liabilities, which drives the  

investment strategy we can employ with our pension plan assets;

concentrations of risk. Active management strategies are utilized 
within the plan in an effort to realize investment returns in excess of 
market indices. Our investment strategy also includes the limited use 
of derivative financial instruments on a discretionary basis to improve 
investment returns and manage exposure to market risk. In all cases, 
our investment managers are prohibited from using derivatives for 
speculative purposes and are not permitted to use derivatives to 
leverage a portfolio. 

The following is a description of the valuation methodologies used for 
investments measured at fair value:

>   Cash and cash equivalents. These Level 1 investments include 

cash, cash equivalents and foreign currency valued using exchange 
rates. These Level 2 investments include short-term investment 
funds which are collective funds priced at a constant value by the 
administrator of the funds.  

>   the types of investment classes in which we invest our pension 

>   Domestic, international and global equities. These Level 1 

plan assets and the expected compound geometric return we can 
reasonably expect those investment classes to earn over time; and  

>   the investment returns we can reasonably expect our investment 

management program to achieve in excess of the returns we could 
expect if investments were made strictly in indexed funds.

For consolidated pension expense, we assumed a 6.5% expected 
long-term rate of return on our U.S. Pension Plan assets in 2016 and 
7.75% in 2015 and 2014. We lowered our EROA assumption in 2016 as 
we continued to implement our asset and liability management strategy. 
In lowering this assumption we considered our historical returns, our 
current capital markets outlook and our investment strategy for our plan 
assets, including the impact of the duration of our liabilities. Our actual 
return in 2016 was less than the expected return. Our actual returns in 
2015 and 2014, however, exceeded those long-term assumptions. Our 
actual return on plan assets has contracted from 2015 due to lower  
than expected returns on public equities. For the 15-year period ended 
May 31, 2016, our actual returns were 6.9%.

The investment strategy for pension plan assets is to utilize a  
diversified mix of global public and private equity portfolios, together 
with fixed-income portfolios, to earn a long-term investment return 
that meets our pension plan obligations. Our largest asset classes 
are Corporate Fixed Income Securities and Government Fixed Income 
Securities (which are largely benchmarked against the Barclays Long 
Government/Long Corporate Index), and U.S. and International Large 
Cap Equities (which are mainly indexed to the S&P 500 Index and 
other global indices). Accordingly, we do not have any significant 

investments are valued at the closing price or last trade reported  
on the major market on which the individual securities are traded.  
These Level 2 investments include mutual funds.

>   Fixed income. We determine the fair value of these Level 2 

corporate bonds, U.S. and non-U.S. government securities and other 
fixed income securities by using bid evaluation pricing models or 
quoted prices of securities with similar characteristics.

>   Alternative Investments. The valuation of these Level 3  

investments requires significant judgment due to the absence  
of quoted market prices, the inherent lack of liquidity and the 
long-term nature of such assets. Investments in private equity, debt, 
real estate and other private investments are valued at estimated 
fair value based on quarterly financial information received from the 
investment advisor and/or general partner. These estimates 
incorporate factors such as contributions and distributions, market 
transactions, market comparables and performance multiples.

In accordance with recently updated accounting standards, certain 
investments in 2016 and 2015 that are measured at fair value using 
the net asset value per share (or its equivalent) practical expedient 
have not been classified as Level 1, 2 or 3 in the below fair value 
hierarchy but are included in the total. As a result, a reclassification 
has been made to the prior year’s plan asset classification table to 
conform to the current year’s presentation, which also resulted in the 
removal of the prior year Level 3 asset roll-forward. See Note 2 for 
additional information.

66

 67

NOTES TO CONSOLIDATED FINANCIAL STATEMENTSThe fair values of investments by level and asset category and the weighted-average asset allocations for our U.S. Pension Plans at the  
measurement date are presented in the following table (in millions):

Asset Class
Cash and cash equivalents
Equities
  U.S. large cap equity(1)
  International equities(1)
  Global equities(1)
  U.S. SMID cap equity
Fixed income securities
  Corporate
  Government
  Mortgage backed and other(1)
Alternative investments(1)
Other

Fair Value
 $      568 

Actual  %
 2 %

 3,257 
 3,381 
 2,794 
 913 

 14 
 15 
 12 
 4 

 6,608 
 5,148 
 347 
 322 
 (321)
 $ 23,017 

 29 
 22 
 2 
 1 
 (1)
 100 %

Plan Assets at Measurement Date
2016

Target 
Range%
0-5%

35-55

45-65

0-5

Quoted Prices in 
Active Markets 
Level 1
$      76 

Other Observable 
Inputs  
Level 2
  $      492 

Unobservable 
Inputs  
Level 3 

 750 
 2,685 

 913 

 121 

 6,608 
 5,148 
 146 

$ 48

$ 48
(1)  Certain investments that are measured at fair value using the net asset value per share (or its equivalent) practical expedient have not been classified in the fair value hierarchy but are included 

 (305)
$ 4,119 

 (16)
 $ 12,499 

in the total.

Asset Class
Cash and cash equivalents
Equities
  U.S. large cap equity(1)
  International equities(1)
  Global equities(1)
  U.S. SMID cap equity
Fixed income securities
  Corporate
  Government
  Mortgage backed and other(1)
Alternative investments(1)
Other

Fair Value
$      738 

Actual %
3 %

 4,291 
 3,064 
 2,579 
 979 

 6,455 
 4,645 
 213 
226
 (184)
  $ 23,006 

 19 
 14 
 11 
 4 

 28 
 20 
 1 
1
 (1)
 100 %

Target 
Range %
0-5 %

35-55 

45-65 

0-5

2015

Quoted Prices in 
Active Markets 
Level 1
 $       36 

Other Observable 
Inputs  
Level 2
 $       702 

 302 
 2,429 

 979 

 (181)
 $ 3,565 

 1 

 6,455 
 4,645 
 153 

 (3)
 $ 11,953 

(1)  Certain investments that are measured at fair value using the net asset value per share (or its equivalent) practical expedient have not been classified in the fair value hierarchy but are included 

in the total.

The change in fair value of Level 3 assets that use significant unobservable inputs is shown in the table below (in millions):

2016
$   –

Balance at beginning of year(1)
Actual return on plan assets:
  Assets held during current year
  Assets sold during the year
Purchases, sales and settlements
Balance at end of year
(1)  Investments classified in prior years as Level 3 that are measured at fair value 

2
–
46
$ 48

using the net asset value per share (or its equivalent) practical expedient have been 
removed from the fair value hierarchy in accordance with retrospective adoption  
of recently updated accounting standards. See Note 2 for additional information.

68

 69

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
The following table provides a reconciliation of the changes in the pension and postretirement healthcare plans’ benefit obligations and fair 
value of assets over the two-year period ended May 31, 2016 and a statement of the funded status as of May 31, 2016 and 2015 (in millions):

Accumulated Benefit Obligation ("ABO")
Changes in Projected Benefit Obligation (“PBO”) and 
  Accumulated Postretirement Benefit Obligation (“APBO”)
PBO/APBO at the beginning of year
  Service cost
  Interest cost
  Actuarial loss
  Benefits paid
  Business acquisition
  Other
PBO/APBO at the end of year
Change in Plan Assets
Fair value of plan assets at the beginning of year
  Actual return on plan assets
  Company contributions
  Benefits paid
  Business acquisition
  Other
Fair value of plan assets at the end of year
Funded Status of the Plans
Amount Recognized in the Balance Sheet at May 31:
  Noncurrent asset
  Current pension, postretirement healthcare and other  
    benefit obligations
  Noncurrent pension, postretirement healthcare and other 
    benefit obligations
Net amount recognized
Amounts Recognized in AOCI and not yet reflected in  
  Net Periodic Benefit Cost:
  Prior service credit and other
Amounts Recognized in AOCI and not yet reflected in 
  Net Periodic Benefit Cost expected to be amortized in 
  next year’s Net Periodic Benefit Cost:
  Prior service credit and other

Pension Plans

2016
$ 28,845 

2015
$ 26,793 

Postretirement 
Healthcare Plans

2016

2015

$ 27,512 
 662 
 1,180 
 277 
 (912)
 907 
 (24)
$ 29,602 

$ 23,505 
 223 
 726 
 (912)
 761 
 (32)
$ 24,271 
$ (5,331)

$ 24,578 
 653 
 1,096 
 2,231 
 (815)
–
 (231)
$ 27,512 

$ 21,907 
 1,718 
 746 
 (815)
–
 (51)
$ 23,505 
$ (4,007)

$

53

$

26

(31)

(34)

 (5,353)
$ (5,331)

 (3,999)
$ (4,007)

$  (546)

$  (668)

$

(121)

$

(121)

$

$

$

$
$

$

$

$

$

 929 
 40 
 42 
 (64)
 (78)
 – 
 36 
 905 

 –
 – 
 42 
 (78)
 –
 36 
 – 
(905 )

–

(40)

(865)
(905)

–

–

$  883 
 40 
 41 
 6 
 (73)
–
 32 
$  929 

$

– 
  – 
37 
(73)
–
36
$
– 
$ (929)

$

–

(42)

(887)
$ (929)

$

 – 

$

– 

 69

68

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
 
 
 
 
 
 
 
 
Our pension plans included the following components at May 31 (in millions):

2016
  Qualified
  Nonqualified
  International Plans
  Total
2015
  Qualified
  Nonqualified
  International Plans
  Total

PBO

   $ 27,543 
 261 
 1,798 
   $ 29,602 

 $ 26,365 
 271 
 876 
   $ 27,512 

Fair Value of  
Plan Assets

 $ 23,017 
 – 
 1,254 
 $ 24,271 

 $ 23,006 
 – 
 499 
 $ 23,505 

Funded  
Status

 $ (4,526)
 (261)
 (544)
 $ (5,331)

 $ (3,359)
 (271)
 (377)
 $ (4,007)

The table above provides the PBO, fair value of plan assets and funded status of our pension plans on an aggregated basis. The following table 
presents our plans on a disaggregated basis to show those plans (as a group) whose assets did not exceed their liabilities. The fair value of plan 
assets for pension plans with a PBO or ABO in excess of plan assets at May 31 were as follows (in millions):

Pension Benefits 
  Fair value of plan assets 
  PBO 
  Net funded status 

Pension Benefits
  ABO(1)
  Fair value of plan assets 
  PBO 
  Net funded status 
(1) ABO not used in determination of funded status.

Contributions to our U.S. Pension Plans for the years ended May 31 were as follows (in millions):

Required
Voluntary

PBO Exceeds the Fair Value  
of Plan Assets

2016

2015

 $  23,867 
 (29,251)
 $   (5,384)

 $  23,099 
 (27,132)
 $   (4,033)

ABO Exceeds the Fair Value  
of Plan Assets

2016

2015

$ (28,493)
 23,865 
 (29,249)
$   (5,384)

2016
$     8 
652 
 $ 660 

$ (26,413)
 23,099 
 (27,132)
$   (4,033)

2015
$ 388 
272 
 $ 660 

For 2017, we anticipate making contributions to our U.S. Pension Plans totaling $1.0 billion (approximately $615 million of which are required).

70

 71

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
 
 
 
Net periodic benefit cost for the three years ended May 31 were as follows (in millions):

Service cost
Interest cost
Expected return on plan assets
Amortization of prior service credit
Actuarial losses (gains) and other
Net periodic benefit cost

$

2016
 662 
 1,180 
(1,508)
 (121)
 1,562 
$  1,775 

$

Pension Plans
2015
 653 
 1,096 
(1,678)
 (115)
 2,190 
$  2,146 

2014
 657 
 1,055 
(1,495)
 (115)
 7 
 109 

$

$

2016
$  40 
 42 
–
–
(64)
$  18 

Postretirement 
Healthcare Plans
2015
$  40 
 41 
–
–
6
$  87 

2014
$  38 
 40 
–
–
5
$  83 

Amounts recognized in other comprehensive income (“OCI”) for all plans for the years ended May 31 were as follows (in millions):

2016

2015

  Pension Plans
Gross 
Amount
$     –

Net of Tax 
Amount
$   – 

     Postretirement  
      Healthcare Plans

Gross 
Amount
$ – 

Net of Tax 
Amount
$ – 

   Pension Plans
Gross 
Amount
$ (113)

Net of Tax 
Amount
$ (72 )

  Postretirement  
  Healthcare Plans

Gross 
Amount
$ (1 )

Net of Tax 
Amount
$ – 

121 
$ 121

76 
$ 76

– 
$ – 

– 
$ –

115 
$       2

72 
$    –

– 
$ (1 )

– 
$ – 

Prior service cost arising during period
Amortizations:
  Prior services credit
Total recognized in OCI

Benefit payments, which reflect expected future service, are expected 
to be paid as follows for the years ending May 31 (millions):

These estimates are based on assumptions about future events.  
Actual benefit payments may vary significantly from these estimates.

2017
2018
2019
2020
2021
2022–2026

Pension Plans
 $    982 
 1,010 
 1,091 
 1,201 
 1,287 
 8,424 

Postretirement  
Healthcare Plans
 $   40 
 41 
 43 
 42 
 43 
 240 

Future medical benefit claims costs are estimated to increase at an 
annual rate of 8.3% during 2017, decreasing to an annual growth 
rate of 4.50% in 2037 and thereafter. A 1% change in these annual 
trend rates would not have a significant impact on the APBO at  
May 31, 2016 or 2016 benefit expense because the level of these 
benefits is capped.

70

 71

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
 
 
 
 
 
 
 
NOTE 14: BUSINESS SEGMENT 
INFORMATION

FedEx Express, TNT Express, FedEx Ground and FedEx Freight represent 
our major service lines and, along with FedEx Services, form the core of 
our reportable segments. Our reportable segments include the following 
businesses:

FedEx Express Group:

   FedEx Express Segment

    TNT Express Segment

FedEx Ground Segment

FedEx Freight Segment

FedEx Services Segment

>  FedEx Express  
(express transportation) 
>  FedEx Trade Networks  
(air and ocean freight forwarding, 
customs brokerage and cross-border 
enablement technology and solutions) 
> FedEx SupplyChain Systems  
  (logistics services)
>  TNT Express   
(international express transportation, 
small-package ground delivery and 
freight transportation)
> FedEx Ground  
  (small-package ground delivery)  
> GENCO  
  (third-party logistics)

> FedEx Freight  
  (LTL freight transportation)  
> FedEx Custom Critical  
  (time-critical transportation)
>  FedEx Services  
(sales, marketing, information  
technology, communications, 
customer service, technical support, 
billing and collection services, and 
back-office functions)
>  FedEx Office  
(document and business services  
and package acceptance)

FedEx Services Segment
The FedEx Services segment operates combined sales, marketing, 
administrative and information technology functions in shared services 
operations that support our transportation businesses and allow us  
to obtain synergies from the combination of these functions. For the 
international regions of FedEx Express, some of these functions are 
performed on a regional basis by FedEx Express and reported in the 
FedEx Express segment in their natural expense line items. The FedEx 
Services segment includes: FedEx Services, which provides sales, 
marketing, information technology, communications, customer service, 
technical support, billing and collection services for U.S. customers of 
our major business units and certain back-office support to our other 
companies; and FedEx Office, which provides an array of document and 
business services and retail access to our customers for our package 
transportation businesses. 

The FedEx Services segment provides direct and indirect support to our 
transportation businesses, and we allocate all of the net operating costs 
of the FedEx Services segment (including the net operating results of 
FedEx Office) to reflect the full cost of operating our transportation 
businesses in the results of those segments. Within the FedEx Services 
segment allocation, the net operating results of FedEx Office, which are 
an immaterial component of our allocations, are allocated to FedEx 
Express and FedEx Ground. We review and evaluate the performance of 
our transportation segments based on operating income (inclusive of 
FedEx Services segment allocations). For the FedEx Services segment, 
performance is evaluated based on the impact of its total allocated net 
operating costs on our transportation segments. 

Operating expenses for each of our transportation segments include the 
allocations from the FedEx Services segment to the respective 
transportation segments. These allocations also include charges and 
credits for administrative services provided between operating 
companies. The allocations of net operating costs are based on metrics 
such as relative revenues or estimated services provided. We believe 
these allocations approximate the net cost of providing these functions. 
Our allocation methodologies are refined periodically, as necessary, to 
reflect changes in our businesses.

72

 73

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
 
Other Intersegment Transactions
Certain FedEx operating companies provide transportation and related 
services for other FedEx companies outside their reportable segment. 
Billings for such services are based on negotiated rates, which we 
believe approximate fair value, and are reflected as revenues of the 
billing segment. These rates are adjusted from time to time based  
on market conditions. Such intersegment revenues and expenses  
are eliminated in our consolidated results and are not separately 
identified in the following segment information, because the amounts 
are not material.

Corporate and other includes corporate headquarters costs for 
executive officers and certain legal and financial functions, as well  
as certain other costs and credits not attributed to our core 
business. These costs are not allocated to the business segments.  
In 2016, these costs include our annual mark-to-market benefit plans 
adjustment, transaction and integration planning expenses related 
to our TNT Express acquisition, provisions for the settlement of and 
expected losses related to independent contractor litigation matters 
at FedEx Ground and the settlement of a U.S. Customs and Border 
Protection (“CBP”) notice of action (both legal matters are net of 
recognized immaterial insurance recovery). 

The following table provides a reconciliation of reportable segment revenues, depreciation and amortization, operating income and segment assets to 
consolidated financial statement totals (in millions) for the years ended or as of May 31:

FedEx Express 
Segment(1)

FedEx Ground 
Segment

FedEx Freight 
Segment

FedEx Services 
Segment

Eliminations, 
corporate  
and other(2)(3)

Consolidated  
Total

 $ 6,200 
  6,191 
 5,757 

 $ 1,593 
  1,545 
 1,536 

 $    (453)
    (506)
 (464)

 $   1,385 
    1,460 
 1,488 

 $ 26,451 
  27,239 
 27,121 

 $ 16,574 
  12,984 
 11,617 

 Revenues 
 2016 
 2015 
 2014 
 Depreciation and amortization 
 2016 
 2015 
 2014 
 Operating income 
 2016 
 2015 
 2014
 Segment assets(4)
 2016
 2015 
 2014 
(1)  FedEx Express segment 2015 operating income includes $276 million of impairment and related charges resulting from the decision to permanently retire and adjust the retirement schedule  

 $ 13,098 
  11,691 
 8,466 

 $   2,276 
    2,172 
 2,021 

 $ 21,207 
  20,382 
 19,901 

 $   2,519 
    1,584 
 1,428 

 $      608 
       530 
 468 

 $ (2,144)
  (2,373)
 15 

 $  2,620
  (4,369)
 (3,699)

$          6 
          1 
1

 $ 5,390 
  5,356 
 5,186 

 $ 3,749 
  3,471 
 3,216 

 $    384 
     390 
 399 

 $    248 
     230 
 231 

$        – 
        – 
– 

$    426 
    484 
 351 

 $   2,631 
    2,611 
 2,587 

 $   3,077 
    1,867 
 3,815 

 $ 50,365 
  47,453 
 45,567 

 $ 46,064 
  36,531 
 33,070 

of certain aircraft and related engines.

(2)  Operating income includes a loss of $1.5 billion in 2016, $2.2 billion in 2015 and $15 million in 2014 associated with our mark-to-market pension accounting. Operating income in 2016 includes 

provisions for the settlement of and expected losses related to independent contractor litigation matters at FedEx Ground for $256 million and expenses related to the settlement of a CBP notice 
of action in the amount of $69 million, in each case net of recognized immaterial insurance recovery. 2015 also includes a $197 million charge in the fourth quarter to increase the legal reserve 
associated with the settlement of a legal matter at FedEx Ground to the amount of the settlement.

(3)  Includes TNT Express’s assets and immaterial financial results from the time of acquisition (May 25, 2016).   
(4) Segment assets include intercompany receivables.

The following table provides a reconciliation of reportable segment capital expenditures to consolidated totals for the years ended May 31  
(in millions):

 2016 
 2015 
 2014 

FedEx Express 
Segment
 $ 2,356 
 2,380 
 1,994 

FedEx Ground 
Segment
 $ 1,597 
 1,248 
 850 

FedEx Freight 
Segment
 $ 433 
 337 
 325 

FedEx Services 
Segment
 $ 432 
 381 
 363 

Other
 $ – 
 1 
 1 

Consolidated  
Total
 $ 4,818 
 4,347 
 3,533 

72

 73

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
  
 
The following table presents revenue by service type and geographic 
information for the years ended or as of May 31 (in millions):

2016

2015

2014

NOTE 15: SUPPLEMENTAL CASH 
FLOW INFORMATION

Revenue by Service Type
FedEx Express segment: 
  Package: 
    U.S. overnight box 
    U.S. overnight envelope 
    U.S. deferred 
      Total U.S. domestic package revenue 
    International priority
    International economy
      Total international export  
        package revenue
    International domestic(1)
      Total package revenue 
  Freight: 
    U.S. 
    International priority 
    International airfreight
      Total freight revenue 
  Other(2)
      Total FedEx Express segment 
FedEx Ground segment: 
  FedEx Ground
  GENCO
    Total FedEx Ground segment
FedEx Freight segment 
FedEx Services segment 
Other and eliminations(3)

Geographical Information(4)
Revenues: 
  U.S. 
  International: 
    FedEx Express segment 
    FedEx Ground segment 
    FedEx Freight segment 
    FedEx Services segment 
    Other(3)
      Total international revenue 

Noncurrent assets: 
  U.S. 
  International 

Cash paid for interest expense and income taxes for the years ended 
May 31 was as follows (in millions):

Cash payments for:
  Interest (net of capitalized interest)
  Income taxes
  Income tax refunds received
  Cash tax payments, net

2016

2015

2014

$    321
$    996 
 (5)
$    991 

$    201
$ 1,122 
 (9)
$ 1,113 

$ 131
$ 820 
 (54)
$ 766 

NOTE 16: GUARANTEES AND 
INDEMNIFICATIONS 

In conjunction with certain transactions, primarily the lease, sale or 
purchase of operating assets or services in the ordinary course of 
business and in connection with business acquisitions, we may provide 
routine guarantees or indemnifications (e.g., environmental, fuel, tax 
and software infringement), the terms of which range in duration, and 
often they are not limited and have no specified maximum obligation.  
As a result of the TNT Express acquisition, we have assumed a 
guarantee related to the demerger of TNT Express and PostNL Holding 
B.V., which occurred in 2011 for pension benefits earned prior to the 
date of the demerger. The risk of making payments associated with  
this guarantee is remote. The overall maximum potential amount of  
the obligation under such guarantees and indemnifications cannot be 
reasonably estimated. Historically, we have not been required to make 
significant payments under our guarantee or indemnification obligations 
and no material amounts have been recognized in our financial 
statements for the underlying fair value of these obligations.

 $   6,763   $   6,704   $   6,555 
 1,636 
 3,188 
 11,379 
 6,451 
 2,229 

 1,629 
 3,342 
 11,675 
 6,251 
 2,301 

 1,662  
 3,379  
 11,804  
 5,697  
 2,282  

 7,979  
 1,285  
 21,068  

 8,552 
 1,406 
 21,633 

 8,680 
 1,446 
 21,505 

 2,481  
 1,384  
 126  
 3,991  
 1,392  
 26,451  

 2,300 
 1,588 
 180 
 4,068 
 1,538 
 27,239 

 2,355 
 1,594 
 205 
 4,154 
 1,462 
 27,121 

 15,050  
 1,524  
 16,574  
 6,200  
 1,593  
 (453 )

 11,617 
–
 11,617 
 5,757 
 1,536 
 (464)
 $ 50,365   $ 47,453  $ 45,567  

 12,568 
 416 
 12,984 
 6,191 
 1,545 
 (506)

$ 38,070   $ 34,216   $ 32,259  

 11,672  
 383  
 137  
 10  
 93  
 12,295  

 12,916 
 12,772 
 248 
 311 
 130 
 142 
 14 
 12 
–
–
 13,308 
 13,237 
 $ 50,365   $ 47,453   $ 45,567 

 $ 26,047   $ 23,582   $ 20,658 
 2,729 
 $ 34,075   $ 26,196   $ 23,387 

 2,614 

 8,028 

(1)  International domestic revenues represent our intra-country operations.
(2) Includes FedEx Trade Networks and FedEx SupplyChain Systems.
(3)  Includes TNT Express’s revenue from the time of acquisition (May 25, 2016).
(4)  International revenue includes shipments that either originate in or are destined to locations 
outside the United States, which could include U.S. payors. Noncurrent assets include property 
and equipment, goodwill and other long-term assets. Our flight equipment is registered in the 
U.S. and is included as U.S. assets; however, many of our aircraft operate internationally.

74

 75

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
 
 
 
 
 
NOTE 17: COMMITMENTS

Annual purchase commitments under various contracts as of May 31, 
2016 were as follows (in millions): 

Aircraft and 
Aircraft Related 
 $   1,212  
2017 
 1,770  
2018 
 1,563  
2019 
 1,620  
2020 
 1,476  
2021 
 4,240  
Thereafter
 $ 11,881  
Total
(1)  Primarily equipment, advertising contracts and, in 2017, approximately $615 million of 

Other(1)
 $ 1,235  
 401  
 264  
 193  
 120  
 108  
 $ 2,321  

Total 
 $   2,447 
 2,171 
 1,827 
 1,813 
 1,596 
 4,348 
$ 14,202 

estimated required quarterly contributions to our U.S. Pension Plans.

The amounts reflected in the table above for purchase commitments 
represent noncancelable agreements to purchase goods or services. 
As of May 31, 2016, our obligation to purchase four Boeing 767-300 
Freighter (“B767F”) aircraft and seven Boeing 777 Freighter (“B777F”) 
aircraft is conditioned upon there being no event that causes FedEx 
Express or its employees not to be covered by the Railway Labor Act 
of 1926, as amended. Open purchase orders that are cancelable are 
not considered unconditional purchase obligations for financial 
reporting purposes and are not included in the table above.

We have several aircraft modernization programs underway that are 
supported by the purchase of B777F and B767F aircraft. These aircraft 
are significantly more fuel-efficient per unit than the aircraft types 
previously utilized, and these expenditures are necessary to achieve 
significant long-term operating savings and to replace older aircraft. 
Our ability to delay the timing of these aircraft-related expenditures is 
limited without incurring significant costs to modify existing purchase 
agreements.

During July 2015, FedEx Express entered into a supplemental 
agreement to purchase 50 additional B767F aircraft from Boeing. The 
50 additional B767F aircraft are expected to be delivered from fiscal 
2018 through fiscal 2023 and will enable FedEx Express to continue  
to improve the efficiency and reliability of its aircraft fleet.

On June 10, 2016, FedEx Express exercised options to acquire six 
additional B767F aircraft for delivery in 2019 and 2020.

We had $413 million in deposits and progress payments as of  
May 31, 2016 on aircraft purchases and other planned aircraft-related 
transactions. These deposits are classified in the “Other assets” 
caption of our consolidated balance sheets. Aircraft and aircraft-
related contracts are subject to price escalations. The following table 
is a summary of the key aircraft we are committed to purchase as of 
May 31, 2016, with the year of expected delivery:

2017 
2018 
2019 
2020 
2021 
Thereafter
Total

B767F
 12 
 16 
 13 
 12 
 10 
 16 
 79 

B777F
 –  
 2  
 2  
 3  
 3  
 6  
 16  

Total
 12 
 18 
 15 
 15 
 13 
 22 
 95 

NOTE 18: CONTINGENCIES 

WAGE-AND-HOUR. We are a defendant in several lawsuits containing 
various class-action allegations of wage-and-hour violations. The 
plaintiffs in these lawsuits allege, among other things, that they were 
forced to work “off the clock,” were not paid overtime or were not 
provided work breaks or other benefits. The complaints generally seek 
unspecified monetary damages, injunctive relief, or both. We do not 
believe that a material loss is reasonably possible with respect to any 
of these matters.

INDEPENDENT CONTRACTOR — LAWSUITS AND STATE 
ADMINISTRATIVE PROCEEDINGS. FedEx Ground is involved in 
numerous class-action lawsuits (including 25 that have been 
certified as class actions), individual lawsuits and state tax and 
other administrative proceedings that claim that the company’s 
owner-operators under a contractor model no longer in use  
should have been treated as employees, rather than independent 
contractors.

74

 75

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
 
 
 
 
 
 
 
 
 
 
 
Most of the class-action lawsuits were consolidated for administration 
of the pre-trial proceedings by a single federal court, the U.S. District 
Court for the Northern District of Indiana. The multidistrict litigation 
court granted class certification in 28 cases and denied it in 14 cases. 
On December 13, 2010, the court entered an opinion and order 
addressing all outstanding motions for summary judgment on the 
status of the owner-operators (i.e., independent contractor vs. 
employee). In sum, the court ruled on our summary judgment motions 
and entered judgment in favor of FedEx Ground on all claims in 20 of 
the 28 multidistrict litigation cases that had been certified as class 
actions, finding that the owner-operators in those cases were 
contractors as a matter of the law of 20 states. The plaintiffs filed 
notices of appeal in all of these 20 cases. The Seventh Circuit heard 
the appeal in the Kansas case in January 2012 and, in July 2012, 
issued an opinion that did not make a determination with respect to 
the correctness of the district court’s decision and, instead, certified 
two questions to the Kansas Supreme Court related to the classification 
of the plaintiffs as independent contractors under the Kansas Wage 
Payment Act. The other 19 cases that are before the Seventh Circuit 
were stayed.

On October 3, 2014, the Kansas Supreme Court determined that a  
20 factor right to control test applies to claims under the Kansas Wage 
Payment Act and concluded that under that test, the class members 
were employees, not independent contractors. The case was 
subsequently transferred back to the Seventh Circuit, where both 
parties made filings requesting the action necessary to complete the 
resolution of the appeals. The parties also made recommendations to 
the court regarding next steps for the other 19 cases that are before 
the Seventh Circuit. FedEx Ground requested that each of those cases 
be separately briefed given the potential differences in the applicable 
state law from that in Kansas. On July 8, 2015, the Seventh Circuit 
issued an order and opinion confirming the decision of the Kansas 
Supreme Court, concluding that the class members are employees, 
not independent contractors. Additionally, the Seventh Circuit referred 
the other 19 cases to a representative of the court for purposes of 
setting a case management conference to address briefing and 
argument for those cases.

During the second quarter of 2015, we established an accrual for the 
estimated probable loss in the Kansas case. In the second quarter of 
2016 the Kansas case settled, and we increased the accrual to the 
amount of the settlement. The settlement will require court approval.

The Kansas case was remanded to the multidistrict litigation court, 
and the other 19 cases remain at the Seventh Circuit; however, 
approval proceedings will be conducted primarily by the multidistrict 
litigation court. Plaintiffs filed preliminary approval motions in all  
20 cases on June 15 and 29, 2016. The multidistrict litigation court  
set a fairness hearing for January 23 and 24, 2017.

The multidistrict litigation court remanded the other eight certified 
class actions back to the district courts where they were originally filed 
because its summary judgment ruling did not completely dispose of all 
of the claims in those lawsuits. Three of these matters settled for 
immaterial amounts and have received court approval. The cases in 
Arkansas and Florida settled in the second quarter of 2016, and we 
established an accrual in each of these cases for the amount of the 
settlement. The settlements are subject to court approval. On January 
13, 2016, the court preliminarily approved the settlement of the Florida 
case and granted final approval at a fairness hearing on July 15, 2016. 
On January 29, 2016, the plaintiffs filed their motion for preliminary 
approval of the settlement in the Arkansas case.

Two cases in Oregon and one in California were appealed to the Ninth 
Circuit Court of Appeals, where the court reversed the district court 
decisions and held that the plaintiffs in California and Oregon were 
employees as a matter of law and remanded the cases to their 
respective district courts for further proceedings. In the first quarter of 
2015, we recognized an accrual for the then-estimated probable loss in 
those cases.

In June 2015, the parties in the California case reached an agreement 
to settle the matter for $228 million, and in the fourth quarter of 2015 
we increased the accrual to that amount. The court granted final 
approval of the settlement on June 15, 2016. However, on June 30, 
2016, an objector to the class settlement filed an appeal of the court’s 
approval of the settlement. We anticipate that the appeal will be 
argued in the spring of 2017. The settlement is not effective until all 
appeals have been resolved without affecting the court’s approval of 
the settlement.

The two cases in Oregon were consolidated with a non-multidistrict 
litigation independent contractor case in Oregon. The three cases 
collectively settled in the second quarter of 2016, and we increased 
the accrual in these cases to the amount of the settlement. The 
settlement was preliminarily approved on April 20, 2016 and the court 
set a fairness hearing for October 18, 2016. 

During the third quarter of 2016, we reached agreements in principle 
to settle all of the 19 cases on appeal in the multidistrict independent 
contractor litigation. All of these settlements require court approval. 
We recognized a liability for the expected loss (net of recognized 
insurance recovery) related to these cases and certain other pending 
independent-contractor-related proceedings of $204 million.

In addition, we are defending contractor-model cases that are not or 
are no longer part of the multidistrict litigation. These cases are in 
varying stages of litigation. We do not expect to incur a material loss 
in these matters; however, it is reasonably possible that potential loss 
in some of these lawsuits or changes to the independent contractor 
status of FedEx Ground’s owner-operators could be material. In these 

76

 77

NOTES TO CONSOLIDATED FINANCIAL STATEMENTScases, we continue to evaluate what facts may arise in the course of 
discovery and what legal rulings the courts may render and how these 
facts and rulings might impact FedEx Ground’s loss. For a number of 
reasons, we are not currently able to estimate a range of reasonably 
possible loss in these cases. The number and identities of plaintiffs in 
these lawsuits are uncertain, as they are dependent on how the class 
of drivers is defined and how many individuals will qualify based on 
whatever criteria may be established. In addition, the parties have 
conducted only very limited discovery into damages in certain of these 
cases, which could vary considerably from plaintiff to plaintiff and be 
dependent on evidence pertaining to individual plaintiffs, which has 
yet to be produced in the cases. Further, the range of potential loss 
could be impacted substantially by future rulings by the court, 
including on the merits of the claims, on FedEx Ground’s defenses, and 
on evidentiary issues. As a consequence of these factors, as well as 
others that are specific to these cases, we are not currently able to 
estimate a range of reasonably possible loss. We do not believe that  
a material loss is probable in these matters.

Adverse determinations in matters related to FedEx Ground’s  
independent contractors, could, among other things, entitle certain 
owner-operators and their drivers to the reimbursement of certain 
expenses and to the benefit of wage-and-hour laws and result in 
employment and withholding tax and benefit liability for FedEx Ground. 
We believe that FedEx Ground’s owner-operators are properly 
classified as independent contractors and that FedEx Ground is not  
an employer of the drivers of the company’s independent contractors.

CITY AND STATE OF NEW YORK CIGARETTE SUIT. The City of New 
York and the State of New York filed two related lawsuits against 
FedEx Ground in December 2013 and November 2014 arising from 
FedEx Ground’s alleged shipments of cigarettes to New York residents 
in contravention of several statutes, including the Racketeer 
Influenced and Corrupt Organizations Act (“RICO”) and New York’s 
Public Health Law, as well as common law nuisance claims. In April 
2016, the two lawsuits were consolidated and will now proceed as 
one lawsuit. The first-filed lawsuit alleges that FedEx Ground provided 
delivery services on behalf of four shippers, and the second-filed 
lawsuit alleges that FedEx Ground provided delivery services on 
behalf of six additional shippers; none of these shippers continue  
to ship in our network. Pursuant to motions to dismiss filed in both 
lawsuits, some of the claims have been dismissed entirely or limited. 
In the first-filed lawsuit, the New York Public Health Law and common 
law nuisance claims were dismissed and the plaintiffs voluntarily 
dismissed another claim. In the second-filed lawsuit, the court 
dismissed, without prejudice to plaintiffs’ right to refile the claim  
at a later date, the New York Public Health Law claim. Other claims, 
including the RICO claims, remain in both lawsuits. The likelihood  
of loss is reasonably possible, but the amount of loss cannot be 
estimated at this stage of the litigation and we expect the amount  
of any loss to be immaterial. 

ENVIRONMENTAL MATTERS. SEC regulations require disclosure 
of certain environmental matters when a governmental authority 
is a party to the proceedings and the proceedings involve potential 
monetary sanctions that management reasonably believes could 
exceed $100,000.

In February 2014, FedEx Ground received oral communications 
from District Attorneys’ Offices (representing California’s county 
environmental authorities) and the California Attorney General’s 
Office (representing the California Division of Toxic Substances 
Control (“DTSC”)) that they were seeking civil penalties for alleged 
violations of the state’s hazardous waste regulations. Specifically, 
the California environmental authorities alleged that FedEx Ground 
improperly generates and/or handles, stores and transports 
hazardous waste from its stations to its hubs in California. In April 
2014, FedEx Ground filed a declaratory judgment action in the 
United States District Court for the Eastern District of California 
against the Director of the California DTSC and the County District 
Attorneys with whom we had been negotiating. In June 2014, the 
California Attorney General filed a complaint against FedEx Ground 
in Sacramento County Superior Court alleging violations by FedEx 
Ground as described above. The County District Attorneys filed a 
similar complaint in Sacramento County Superior Court in July 2014. 
The county and state authorities filed a motion to dismiss FedEx 
Ground’s declaratory judgment action, and their motion was granted 
on January 22, 2015. FedEx Ground filed a notice of appeal with the 
Ninth Circuit Court of Appeals on February 23, 2015.

FedEx Ground and the County District Attorneys reached an 
agreement to resolve all claims between them, and on August 10, 
2015, they filed a negotiated final judgment in Sacramento County 
Superior Court that the court subsequently approved. In the fourth 
quarter of 2015, we established an accrual for the final judgment 
amount, which was immaterial. On November 19, 2015, FedEx 
Ground and the DTSC agreed to settle their dispute, and on  
June 2, 2016, filed a negotiated final judgment in Sacramento 
County Superior Court, consistent with the terms FedEx Ground 
agreed upon with the County District Attorneys. We established  
an accrual for the settlement amount in the second quarter of 2016. 
This amount was immaterial.

On January 14, 2014, the U.S. Department of Justice (“DOJ”) 
issued a Grand Jury Subpoena to FedEx Express relating to an 
asbestos matter previously investigated by the U.S. Environmental 
Protection Agency. On May 1, 2014, the DOJ informed us that it 
had determined to continue to pursue the matter as a criminal 
case, citing seven asbestos-related regulatory violations associated 
with removal of roof materials from a hangar in Puerto Rico during 
cleaning and repair activity, as well as violation of waste disposal 
requirements. Loss is reasonably possible; however, the amount of 
any loss is expected to be immaterial.

76

 77

NOTES TO CONSOLIDATED FINANCIAL STATEMENTSDEPARTMENT OF JUSTICE INDICTMENT — INTERNET PHARMACY 
SHIPMENTS. In the past, we received requests for information from 
the DOJ in the Northern District of California in connection with a 
criminal investigation relating to the transportation of packages for 
online pharmacies that may have shipped pharmaceuticals in violation 
of federal law. In July 2014, the DOJ filed a criminal indictment in 
the United States District Court for the Northern District of California 
in connection with the matter. A superseding indictment was filed in 
August 2014. The indictment alleges that FedEx Corporation, FedEx 
Express and FedEx Services, together with certain pharmacies, 
conspired to unlawfully distribute controlled substances, unlawfully 
distributed controlled substances and conspired to unlawfully distribute 
misbranded drugs. The superseding indictment adds conspiracy to 
launder money counts related to services provided to and payments 
from online pharmacies. 

In March 2016, the Court denied our motions to dismiss the money 
laundering charges and granted our motion to dismiss FedEx 
Corporation and FedEx Services from certain counts. Trial in this  
matter commenced on June 13, 2016, and on June 17, 2016, the  
DOJ dismissed all remaining criminal charges against FedEx and  
its subsidiaries. 

FedEx and its subsidiaries are subject to other legal proceedings 
that arise in the ordinary course of their business. In the opinion of 
management, the aggregate liability, if any, with respect to these 
other actions will not have a material adverse effect on our financial 
position, results of operations or cash flows.

NOTE 19: RELATED PARTY 
TRANSACTIONS

Our Chairman, President and Chief Executive Officer, Frederick W. 
Smith, currently holds an approximate 10% ownership interest in the 
National Football League Washington Redskins professional football 
team and is a member of its board of directors. FedEx has a multi-year 
naming rights agreement with Washington Football, Inc. granting 
us certain marketing rights, including the right to name the stadium 
where the team plays and other events are held “FedExField.”

NOTE 20: SUMMARY OF QUARTERLY OPERATING RESULTS (UNAUDITED)

 (in millions, except per share amounts)
 2016(1)
 Revenues 
 Operating income (loss)
 Net income (loss) 
 Basic earnings (loss) per common share(3)
 Diluted earnings (loss) per common share(3) 

First 
Quarter

 $ 12,279 
 1,144 
 692 
 2.45 
 2.42 

Second 
Quarter

 $ 12,453 
 1,137 
 691 
 2.47 
 2.44 

Third 
Quarter

 $ 12,654 
 864 
 507 
 1.86 
 1.84 

Fourth 
Quarter

 $ 12,979 
 (68)
 (70)
 (0.26)
 (0.26)

 2015(2) 
 $ 12,114 
 $ 11,684 
 Revenues 
 (1,321)
 1,062 
 Operating income (loss)
 (895)
 653 
 Net income (loss) 
 Basic earnings (loss) per common share(3)
 (3.16)
 2.29 
 Diluted earnings (loss) per common share(3)
 (3.16)
 2.26 
(1)  The fourth quarter of 2016 includes a $1.5 billion retirement plans mark-to-market loss and TNT Express transaction, financing and integration planning expenses and immaterial financial results 

 $ 11,939 
 1,088 
 663 
 2.34 
 2.31 

 $ 11,716 
 1,038 
 628 
 2.21 
 2.18 

from the time of acquisition totaling $79 million. In addition, the fourth quarter of 2016 includes a $76 million favorable tax impact from an internal corporate restructuring to facilitate the  
integration of FedEx Express and TNT Express and $11 million of expenses related to independent contractor litigation matters at FedEx Ground. The third quarter of 2016 includes provisions 
related to independent contractor litigation matters at FedEx Ground for $204 million and expenses related to the settlement of a U.S. Customs and Border Protection notice of action in the 
amount of $69 million, as well as TNT Express transaction, financing and integration planning expenses of $25 million. The second quarter of 2016 includes provisions related to independent 
contractor litigation matters at FedEx Ground for $41 million and $19 million of TNT Express transaction, financing and integration planning expenses.

(2)  The fourth quarter of 2015 includes a $2.2 billion retirement plans mark-to-market loss, $276 million of impairment and related charges resulting from the decision to permanently retire  
and adjust the retirement schedule of certain aircraft and related engines at FedEx Express and a $197 million reserve increase due to the settlement of a legal matter at FedEx Ground.

(3)  The sum of the quarterly earnings per share may not equal annual amounts due to differences in the weighted-average number of shares outstanding during the respective periods.

78

 79

NOTES TO CONSOLIDATED FINANCIAL STATEMENTSNOTE 21: CONDENSED CONSOLIDATING FINANCIAL STATEMENTS

We are required to present condensed consolidating financial information in order for the subsidiary guarantors of our public debt to continue  
to be exempt from reporting under the Securities Exchange Act of 1934, as amended.

The guarantor subsidiaries, which are wholly owned by FedEx, guarantee $13.6 billion of our debt. The guarantees are full and unconditional 
and joint and several. Our guarantor subsidiaries were not determined using geographic, service line or other similar criteria, and as a result, 
the “Guarantor Subsidiaries” and “Non-guarantor Subsidiaries” columns each include portions of our domestic and international operations. 
Accordingly, this basis of presentation is not intended to present our financial condition, results of operations or cash flows for any purpose 
other than to comply with the specific requirements for subsidiary guarantor reporting. 

Condensed consolidating financial statements for our guarantor subsidiaries and non-guarantor subsidiaries are presented in the following 
tables (in millions):

Condensed Consolidating Balance Sheets

Parent

Guarantor 
Subsidiaries

Non-guarantor 
Subsidiaries

Eliminations

Consolidated

May 31, 2016

Assets
Current Assets
  Cash and cash equivalents
  Receivables, less allowances
   Spare parts, supplies, fuel, prepaid expenses  

  and other, less allowances

    Total current assets
Property and Equipment, at Cost
  Less accumulated depreciation and amortization
    Net property and equipment
Intercompany Receivable
Goodwill
Investment in Subsidiaries
Other Assets

Liabilities and Stockholders’ Investment
Current Liabilities
  Current portion of long-term debt
  Accrued salaries and employee benefits
  Accounts payable
  Accrued expenses
    Total current liabilities
Long-Term Debt, Less Current Portion
Intercompany Payable
Other Long-Term Liabilities
  Deferred income taxes
  Other liabilities
    Total other long-term liabilities
Stockholders’ Investment

 $   1,974 
 1 

 233 
 2,208 
 22 
 17 
 5 
 2,437 
 – 
 24,766 
 3,461 
 $ 32,877

$          – 
 54 
 8 
 883 
 945 
 13,553 
 – 

 – 
 4,595 
 4,595 
 13,784
 $ 32,877

 $      326 
 4,461 

 724 
 5,511 
 43,760 
 21,566 
 22,194 
 1,284 
 1,571 
 3,697 
 970 
 $ 35,227

$        13 
 1,377 
 1,501 
 1,411 
 4,302 
 248 
 – 

 4,436 
 3,375 
 7,811 
 22,866
 $ 35,227

 $   1,277 
 2,831 

 246 
 4,354 
 3,236 
 1,151 
 2,085 
 – 
 5,176 
 – 
 1,851 
 $ 13,466

$        16 
 541 
 1,519 
 769 
 2,845 
 37 
 3,721 

 369 
 897 
 1,266 
 5,597
 $ 13,466

$        (43)
 (41)

 – 
(84)
–
–
–
 (3,721)
 – 
 (28,463)
 (3,238)
 $ (35,506)

 $           – 
 – 
 (84)
 – 
 (84)
 – 
 (3,721)

 (3,238)
 – 
 (3,238)
(28,463)
 $ (35,506)

 $   3,534 
 7,252 

 1,203 
 11,989 
 47,018 
 22,734 
 24,284 
 – 
 6,747 
 – 
 3,044 
$ 46,064 

$        29 
 1,972 
 2,944 
 3,063 
 8,008 
 13,838 
 – 

 1,567 
 8,867 
 10,434 
13,784
$ 46,064 

 79

78

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
 
Condensed Consolidating Balance Sheets

Assets
Current Assets
  Cash and cash equivalents
  Receivables, less allowances
   Spare parts, supplies, fuel, prepaid expenses  

  and other, less allowances

    Total current assets
Property and Equipment, at Cost
  Less accumulated depreciation and amortization
    Net property and equipment
Intercompany Receivable
Goodwill
Investment in Subsidiaries
Other Assets

Liabilities and Stockholders’ Investment
Current Liabilities
  Current portion of long-term debt
  Accrued salaries and employee benefits
  Accounts payable
  Accrued expenses
    Total current liabilities
Long-Term Debt, Less Current Portion
Intercompany Payable
Other Long-Term Liabilities
  Deferred income taxes
  Other liabilities
    Total other long-term liabilities
Stockholders’ Investment

Parent

Guarantor 
Subsidiaries

Non-guarantor 
Subsidiaries

Eliminations

Consolidated

May 31, 2015

 $   2,383 
 3 

 41 
 2,427 
 29 
 23 
 6 
 – 
 – 
 23,173 
 2,770 
 $ 28,376

$          – 
 34 
 5 
 604 
 643 
 6,978 
 2,267 

 – 
 3,495 
 3,495 
 14,993
 $ 28,376

 $      487 
 4,383 

 689 
 5,559 
 40,364 
 20,685 
 19,679 
 713 
 1,552 
 3,800 
 898 
 $ 32,201

$          7 
 1,208 
 1,433 
 1,557 
 4,205 
 248 
 – 

 3,662 
 3,367 
 7,029 
 20,719
 $ 32,201

 $    971 
 1,385 

 123 
 2,479 
 2,471 
 1,281 
 1,190 
 1,554 
 2,258 
 – 
 480 
 $ 7,961

$      12 
 194 
 758 
 274 
 1,238 
 23 
 – 

 185 
 261 
 446 
 6,254
 $ 7,961

$        (78)
 (52)

 – 
(130)
–
–
–
 (2,267 )
–
 (26,973)
 (2,637)
 $ (32,007)

 $           – 
 – 
 (130)
 – 
 (130)
–
 (2,267 )

(2,637)
–
(2,637)
(26,973)
$ (32,007)

 $   3,763 
 5,719 

 853 
 10,335 
 42,864 
 21,989 
 20,875 
 – 
 3,810 
 – 
 1,511 
$ 36,531 

$        19 
 1,436 
 2,066 
 2,435 
 5,956 
 7,249 
 – 

 1,210 
 7,123 
 8,333 
14,993
$ 36,531

80

 81

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
 
Condensed Consolidating Statements of Comprehensive Income

Revenues
Operating Expenses:
  Salaries and employee benefits
  Purchased transportation
  Rentals and landing fees
  Depreciation and amortization
  Fuel
  Maintenance and repairs
  Retirement plans mark-to-market adjustment
  Intercompany charges, net
  Other

Operating Income
Other Income (Expense):
  Equity in earnings of subsidiaries
  Interest, net
  Intercompany charges, net
  Other, net
Income Before Income Taxes
  Provision for income taxes
Net Income
Comprehensive Income

Year Ended May 31, 2016

Parent
$        –

Guarantor 
Subsidiaries
  $ 42,143

Non-guarantor 
Subsidiaries
 $ 8,547

Eliminations
 $    (325)

Consolidated
 $ 50,365

 119 
 – 
 5 
 1 
 – 
 1 
 – 
 (645)
 519 
 – 
–

 1,820 
 (355)
 369 
 (14)
 1,820
–
 $ 1,820
 $ 1,746

 15,880 
 7,380 
 2,484 
 2,399 
 2,324 
 1,954 
 1,414 
 425 
 5,274 
 39,534 
 2,609

 279 
 27 
 (354)
 (14)
 2,547
818
$   1,729 
$   1,704 

 2,582 
 2,720 
 371 
 231 
 75 
 153 
 84 
 220 
 1,643 
 8,079 
468

 – 
 13 
 (15)
 6
472
102
$    370
$    128

 – 
 (134)
 (6)
 – 
 – 
 – 
 – 
 – 
 (185)
 (325)
–

 (2,099)
–
–
–
 (2,099)
–
 $ (2,099)
 $ (2,099)

 18,581 
 9,966 
 2,854 
 2,631 
 2,399 
 2,108 
 1,498 
 – 
 7,251 
 47,288 
 3,077

 – 
 (315)
 – 
 (22)
 2,740 
 920
 $   1,820 
 $   1,479 

Condensed Consolidating Statements of Comprehensive Income

Revenues
Operating Expenses:
  Salaries and employee benefits
  Purchased transportation
  Rentals and landing fees
  Depreciation and amortization
  Fuel
  Maintenance and repairs
  Impairment and other charges
  Retirement plans mark-to-market adjustment
  Intercompany charges, net
  Other

Operating Income
Other Income (Expense):
  Equity in earnings of subsidiaries
  Interest, net
  Intercompany charges, net
  Other, net
Income Before Income Taxes
  Provision for income taxes
Net Income
Comprehensive Income

Year Ended May 31, 2015

Parent
$        –

Guarantor 
Subsidiaries
  $ 39,420

Non-guarantor 
Subsidiaries
 $ 8,414

Eliminations
 $    (381)

Consolidated
 $ 47,453

 106
–
 5 
 1 
–
 1 
–
–
 (450)
 337 
–
–

 1,050 
 (247)
 253 
 (6)
 1,050
–
 $ 1,050
 $ 1,053

 14,626 
 5,802 
 2,322 
 2,370 
 3,632 
 1,949 
 276 
 2,075 
117
 4,946 
 38,115 
 1,305

 337 
 23 
 (265)
 (32)
 1,368
390
$      978 
$      929

 2,378 
 2,878 
 360 
 240 
 88 
 149 
–
 115 
 333 
 1,311 
 7,852 
562

–
 3 
 12 
 19 
596
187
$    409
$    121

 – 
 (197)
 (5)
–
–
–
–
–
–
 (179)
 (381)
–

 (1,387)
–
–
–
 (1,387)
–
 $ (1,387)
 $ (1,387)

 17,110 
 8,483 
 2,682 
 2,611 
 3,720 
 2,099 
 276 
 2,190 
 – 
 6,415 
 45,586 
 1,867

 – 
 (221)
– 
 (19)
 1,627 
 577
 $   1,050 
 $      716 

 81

80

NOTES TO CONSOLIDATED FINANCIAL STATEMENTSCondensed Consolidating Statements of Comprehensive Income

Revenues
Operating Expenses:
  Salaries and employee benefits
  Purchased transportation
  Rentals and landing fees
  Depreciation and amortization
  Fuel
  Maintenance and repairs
  Retirement plans mark-to-market adjustment
  Intercompany charges, net
  Other

Operating Income
Other Income (Expense):
  Equity in earnings of subsidiaries
  Interest, net
  Intercompany charges, net
  Other, net
Income Before Income Taxes
  Provision for income taxes
Net Income
Comprehensive Income

Year Ended May 31, 2014

Parent
$        –

Guarantor 
Subsidiaries
$ 38,088  

Non-guarantor 
Subsidiaries
$ 7,820  

Eliminations
 $    (341)

Consolidated
$ 45,567  

99
 – 
 5 
 1 
 – 
 1 
–
(209 )
 103 
 – 
–

 2,324 
 (167)
 172 
 (5)
 2,324 
 – 
$ 2,324  
$ 2,248   

 13,936 
 5,374 
 2,282 
 2,379 
 4,460 
 1,734 
13
 (125)
 4,823 
 34,876 
3,212

 412  
 16 
 (194)
 (14)
 3,432 
 1,141 
$   2,291  
$   2,294  

 2,136 
 2,796 
 340 
 207 
 97 
 127 
2
 334  
 1,178 
 7,217 
603

 – 
 9 
 22 
 4 
 638  
 193  
$    445  
$    417  

 – 
 (159)
 (5)
 – 
 – 
 – 
–
 – 
 (177)
 (341)
–

 (2,736)
 – 
 – 
 – 
 (2,736)
 – 
$ (2,736)
$ (2,736)

 16,171 
 8,011 
 2,622 
 2,587 
 4,557 
 1,862 
15
 – 
 5,927 
 41,752 
3,815 

 – 
 (142)
 – 
 (15)
 3,658 
 1,334 
$   2,324 
$   2,223  

Condensed Consolidating Statements of Cash Flows

Cash provided by (used in) operating activities
Investing activities
  Capital expenditures
  Business acquisitions, net of cash acquired
  Proceeds from asset dispositions and other
Cash used in investing activities
Financing activities
  Net transfers from (to) Parent
  Payment on loan between subsidiaries
  Intercompany dividends
  Principal payments on debt
  Proceeds from debt issuance
  Proceeds from stock issuances
  Excess tax benefit on the exercise of stock options
  Dividends paid
  Purchase of treasury stock
  Other, net
Cash provided by (used in) financing activities
Effect of exchange rate changes on cash
Net (decrease) increase in cash and cash equivalents
Cash and cash equivalents at beginning of period
Cash and cash equivalents at end of period

82

Year Ended May 31, 2016

Parent
$   (831 )

Guarantor 
Subsidiaries
 $ 5,932  

Non-guarantor 
Subsidiaries
$    572  

Eliminations
$   35

Consolidated
 $   5,708  

 – 
 – 
 (55)
  (55)

 1,629 
 (4,805)
 – 
 – 
 6,519 
 183 
 3 
 (277)
 (2,722)
 (54)
476
 1 
 (409)
 2,383 
$ 1,974  

 (4,617)
 – 
 33 
 (4,584)

 (1,549)
 109 
 20 
 (19)
 – 
 – 
 – 
 – 
 – 
 (48)
 (1,487)
 (22)
 (161)
 487 
$     326  

 (201)
 (4,618)
 12 
 (4,807)

 (80)
 4,696 
 (20)
 (22)
 – 
 – 
 – 
 – 
 – 
 48 
4,622
 (81 )
 306 
 971 
$ 1,277  

 – 
 – 
 – 
 – 

 – 
–
 – 
 – 
–
 – 
 – 
 – 
–
 – 
 – 
 – 
 35 
 (78)
$  (43)

 (4,818)
 (4,618)
 (10)
 (9,446)

 – 
 – 
 – 
 (41)
 6,519 
 183 
 3 
 (277)
 (2,722)
 (54)
 3,611 
(102)
 (229)
 3,763 
 $   3,534  

 83

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
 
 
 
 
 
 
 
 
 
 
 
 
 
Condensed Consolidating Statements of Cash Flows

Cash provided by (used in) operating activities
Investing activities
  Capital expenditures
  Business acquisitions, net of cash acquired
  Proceeds from asset dispositions and other
Cash used in investing activities
Financing activities
  Net transfers from (to) Parent
  Payment on loan between subsidiaries
  Intercompany dividends
  Principal payments on debt
  Proceeds from debt issuance
  Proceeds from stock issuances
  Excess tax benefit on the exercise of stock options
  Dividends paid
  Purchase of treasury stock
  Other, net
Cash provided by (used in) financing activities
Effect of exchange rate changes on cash
Net increase in cash and cash equivalents
Cash and cash equivalents at beginning of period
Cash and cash equivalents at end of period

Parent
$   (727 )

 (1)
  (1,429 )
 – 
 (1,430)

 1,431 
–
–
–
 2,491 
 320 
 51 
 (227)
 (1,254)
 (27)
 2,785 
 (1 )
627 
 1,756 
$  2,383  

Year Ended May 31, 2015

Guarantor 
Subsidiaries
 $ 5,446  

Non-guarantor 
Subsidiaries
$  575  

Eliminations
$   72

Consolidated
 $   5,366  

 (4,139)
–
 42 
 (4,097)

 (1,502)
 267 
 68 
 (1)
–
–
–
–
–
 (105)
 (1,273)
 (30)
 46  
  441  
$     487  

 (207)
– 
 (18 )
 (225)

 71 
 (267)
 (68)
 (4)
 – 
 – 
 – 
 – 
 – 
 105 
 (163)
 (77 )
 110  
 861  
$  971  

 – 
 – 
 – 
 – 

 – 
–
 – 
 – 
–
 – 
 – 
 – 
–
 – 
 – 
 – 
72
 (150)
$  (78)

 (4,347)
 (1,429)
 24 
 (5,752)

 – 
 – 
 – 
 (5)
 2,491 
 320 
 51 
 (227)
 (1,254)
 (27)
 1,349 
(108)
855 
 2,908 
 $   3,763  

Condensed Consolidating Statements of Cash Flows

Cash provided by (used in) operating activities
Investing activities
  Capital expenditures
  Business acquisitions, net of cash acquired
  Proceeds from asset dispositions and other
Cash used in investing activities
Financing activities
  Net transfers from (to) Parent
  Payment on loan between subsidiaries
  Intercompany dividends
  Principal payments on debt
  Proceeds from debt issuance
  Proceeds from stock issuances
  Excess tax benefit on the exercise of stock options
  Dividends paid
  Purchase of treasury stock
  Other, net
Cash used in financing activities
Effect of exchange rate changes on cash
Net (decrease) increase in cash and cash equivalents
Cash and cash equivalents at beginning of period
Cash and cash equivalents at end of period

Year Ended May 31, 2014

Parent
 $       (8 )

Guarantor 
Subsidiaries
 $ 3,790 

Non-guarantor 
Subsidiaries
$  535 

Eliminations
$   (53)

Consolidated
 $  4,264 

 (1)
 – 
 – 
 (1)

 588 
–
 – 
(250)
 1,997 
 557 
 44 
 (187)
 (4,857)
 (19)
 (2,127 )
 – 
 (2,136 )
 3,892 
$ 1,756 

 (3,230)
 (36)
 37 
 (3,229)

 (546)
 (4)
 54 
 (4)
–
 – 
 – 
 – 
–
 (16)
 (516)
 (9)
 36 
 405 
$     441 

 (302)
– 
 (19 )
 (321)

 (42 )
4
 (54)
 – 
–
 – 
 – 
 – 
–
 16 
 (76)
 6 
 144 
 717 
$  861 

 – 
 – 
 – 
 – 

 – 
–
 – 
 – 
–
 – 
 – 
 – 
–
 – 
 – 
 – 
(53)
 (97)
$ (150)

 (3,533)
 (36)
 18 
 (3,551)

 – 
–
–
 (254)
1,997
 557 
 44 
 (187)
 (4,857)
(19)
(2,719)
(3)
 (2,009 )
 4,917 
 $  2,908 

 83

82

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

The Board of Directors and Stockholders  
FedEx Corporation

We have audited the accompanying consolidated balance sheets of FedEx Corporation as of May 31, 2016 and 2015, and the related consolidated 
statements of income, comprehensive income, changes in stockholders’ investment and cash flows for each of the three years in the period ended 
May 31, 2016. These financial statements are the responsibility of the Company’s management. Our responsibility is to express an opinion on these 
financial statements based on our audits.

We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards 
require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material  
misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements.  
An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the 
overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion.

In our opinion, the financial statements referred to above present fairly, in all material respects, the consolidated financial position of FedEx 
Corporation at May 31, 2016 and 2015, and the consolidated results of its operations and its cash flows for each of the three years in the period 
ended May 31, 2016, in conformity with U.S. generally accepted accounting principles.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), FedEx Corporation’s 
internal control over financial reporting as of May 31, 2016, based on criteria established in Internal Control–Integrated Framework issued by 
the Committee of Sponsoring Organizations of the Treadway Commission (2013 framework) and our report dated July 18, 2016 expressed an 
unqualified opinion thereon.

Memphis, Tennessee 
July 18, 2016

84
84

 85

 85

SELECTED FINANCIAL DATA

The following table sets forth (in millions, except per share amounts and other operating data) certain selected consolidated financial and 
operating data for FedEx as of and for the five years ended May 31, 2016. This information should be read in conjunction with the Consolidated 
Financial Statements, MD&A and other financial data appearing elsewhere in this Annual Report. 

Operating Results
Revenues
Operating income (loss)
Income (loss) before income taxes
Net income (loss)

Per Share Data
Earnings (loss) per share:
  Basic
  Diluted
Average shares of common stock outstanding
Average common and common equivalent shares outstanding
Cash dividends declared

Financial Position
Property and equipment, net
Total assets
Long-term debt, less current portion
Common stockholders’ investment

2016(1) (2)

2015(2) (3)

2014(2)

2013(2) (4)

2012(2) (5)

$ 50,365  
 3,077  
 2,740  
 1,820  

 $     6.59 
 $     6.51 
276
279
$     1.00

$ 24,284 
 46,064  
 13,838  
 13,784  

$ 47,453  
 1,867 
 1,627 
 1,050 

 $     3.70 
 $     3.65 
283
287
$     0.80

$ 20,875 
 36,531 
 7,249 
 14,993 

$ 45,567  
 3,815 
 3,658 
 2,324 

 $     7.56 
 $     7.48 
307
310
$     0.60

$ 19,550 
 33,070 
 4,736 
 15,277 

$ 44,287 
 4,434 
 4,338 
 2,716 

 $     8.61 
 $     8.55 
315
317
$     0.56

$ 18,484 
 33,567 
 2,739 
 17,398 

$ 42,680
(399)
(444)
(220)

$    (0.70)
$    (0.70)
315
317
$     0.52

$ 17,248
29,903
1,250
14,727

Other Operating Data
FedEx Express aircraft fleet
(1)  Results for 2016 include provisions related to independent contractor litigation matters at FedEx Ground for $256 million, net of recognized insurance recovery ($158 million, net of tax, or  

650

643

647

647

660

$0.57 per diluted share), and expenses related to the settlement of a U.S. Customs and Border Protection notice of action in the amount of $69 million, net of recognized insurance recovery 
($43 million, net of tax, or $0.15 per diluted share). Total transaction, financing and integration planning expenses related to our TNT Express acquisition, as well as TNT Express’s immaterial 
financial results from the time of acquisition, were $132 million ($125 million, net of tax, or $0.45 per diluted share) during 2016. In addition, 2016 results include a $76 million ($0.27 per diluted 
share) favorable tax impact from an internal corporate restructuring to facilitate the integration of FedEx Express and TNT Express.  

(2)  Results include mark-to-market losses of $1.5 billion ($946 million, net of tax, or $3.39 per diluted share) in 2016, losses of $2.2 billion ($1.4 billion, net of tax, or $4.81 per diluted share) in 
2015 and $15 million ($9 million, net of tax, or $0.03 per diluted share) in 2014, a gain of $1.4 billion ($835 million, net of tax, or $2.63 per diluted share) in 2013 and losses of $3.9 billion  
($2.5 billion, net of tax, or $7.76 per diluted share) in 2012. See Note 1 and Note 13 of the accompanying consolidated financial statements.   

(3)  Results for 2015 include impairment and related charges of $276 million ($175 million, net of tax, or $0.61 per diluted share) resulting from the decision to permanently retire and adjust the 

retirement schedule of certain aircraft and related engines.  See Note 1 to the accompanying consolidated financial statements. Additionally, results for 2015 include a charge of $197 million 
($133 million, net of tax, or $0.46 per diluted share) in the fourth quarter to increase the legal reserve associated with the settlement of a legal matter at FedEx Ground to the amount of the 
settlement. See Note 18 to the accompanying consolidated financial statements.   

(4)  Results for 2013 include $560 million ($353 million, net of tax, or $1.11 per diluted share) of business realignment costs and a $100 million ($63 million, net of tax, or $0.20 per diluted share) 

impairment charge resulting from the decision to retire 10 aircraft and related engines at FedEx Express.  

(5)  Results for 2012 include a $134 million ($84 million, net of tax, or $0.26 per diluted share) impairment charge resulting from the decision to retire 24 aircraft and related engines at FedEx 

Express and the reversal of a $66 million legal reserve initially recorded in 2011.  

84

84

 85
 85

FEDEX CORPORATIONR. Brad Martin(1) (3)
Chairman 
RBM Venture Company
Private investment company

Joshua Cooper Ramo(1) (3)
Vice Chairman, Co-Chief Executive Officer 
Kissinger Associates, Inc.
Strategic advisory firm

Susan C. Schwab(2) (3)
Professor
University of Maryland
School of Public Policy

Frederick W. Smith
Chairman, President and Chief Executive Officer
FedEx Corporation

David P. Steiner(4*) (5)
Chief Executive Officer
Waste Management, Inc.
Integrated waste management services company

Paul S. Walsh(2*)
Chairman
Compass Group PLC
Food service and support services company

BOARD OF DIRECTORS

James L. Barksdale(3*) (4)
Chairman and President
Barksdale Management Corporation
Investment management company

John A. Edwardson(1*)
Former Chairman and Chief Executive Officer
CDW Corporation
Technology products and services company

Marvin R. Ellison(2) (4) 
Chairman and Chief Executive Officer 
J. C. Penney Company, Inc.
Apparel and home furnishings retailer

John C. (“Chris”) Inglis(3) (4) 
Professor 
U.S. Naval Academy

Kimberly A. Jabal(1) (3) 
Chief Financial Officer 
Weebly, Inc.
Small business software company

Shirley Ann Jackson(2) (4)
President
Rensselaer Polytechnic Institute
Technological research university

Gary W. Loveman(1) (4)
Executive Vice President  
Aetna Inc.
Diversified healthcare benefits company

(1)  Audit Committee
(2)  Compensation Committee
(3)  Information Technology Oversight Committee
(4)  Nominating & Governance Committee
(5)  Lead Independent Director
 *  Committee Chair

86

 87

FEDEX CORPORATIONEXECUTIVE OFFICERS AND SENIOR MANAGEMENT

FedEx Corporation 
Frederick W. Smith
Chairman, President and Chief Executive Officer

Alan B. Graf, Jr.
Executive Vice President and Chief Financial Officer

Robert B. Carter
Executive Vice President,  
FedEx Information Services and Chief Information Officer

FedEx Express Group
David J. Bronczek
President and Chief Executive Officer
FedEx Express

David L. Cunningham, Jr.
Executive Vice President and Chief Operating Officer 
FedEx Express

Elise L. Jordan
Executive Vice President and Chief Financial Officer
FedEx Express

James R. Parker
Executive Vice President, Air Operations
FedEx Express

David Binks
Regional President, Europe and
Chief Executive Officer, TNT Express 
FedEx Express

James R. Muhs, Sr.
President and Chief Executive Officer
FedEx Trade Networks

Craig M. Simon
President and Chief Executive Officer
FedEx SupplyChain Systems

FedEx Freight Segment
Michael L. Ducker
President and Chief Executive Officer
FedEx Freight

Donald C. Brown
Executive Vice President, Finance and Administration 
and Chief Financial Officer
FedEx Freight

Virginia C. Albanese
President and Chief Executive Officer
FedEx Custom Critical

Christine P. Richards
Executive Vice President, General Counsel and Secretary

T. Michael Glenn
Executive Vice President,
Market Development and Corporate Communications

John L. Merino
Corporate Vice President and Principal Accounting Officer

FedEx Ground Segment
Henry J. Maier
President and Chief Executive Officer 
FedEx Ground

Ward B. Strang
Executive Vice President and Chief Operating Officer
FedEx Ground

Arthur F. Smuck III
President and Chief Executive Officer
GENCO

FedEx Services Segment
Donald F. Colleran
Executive Vice President, Global Sales
FedEx Services

Rajesh Subramaniam
Executive Vice President, Global Marketing
FedEx Services

Brian D. Philips
President and Chief Executive Officer
FedEx Office

86

 87

FEDEX CORPORATIONCORPORATE INFORMATION 

FEDEX CORPORATION: 942 South Shady Grove Road, Memphis, 
Tennessee 38120, (901) 818-7500, fedex.com

ANNUAL MEETING OF SHAREOWNERS: Monday, September 26, 2016,  
8:00 a.m. local time, FedEx Express World Headquarters, 3670 Hacks 
Cross Road, Building G, Memphis, Tennessee 38125.

STOCK LISTING: FedEx Corporation’s common stock is listed on the 
New York Stock Exchange under the ticker symbol FDX.

SHAREOWNERS: As of July 14, 2016, there were 12,453  
shareowners of record.

MARKET INFORMATION: Following are high and low sale prices and 
cash dividends paid, by quarter, for FedEx Corporation’s common stock  
in 2016 and 2015:

First  
Quarter

Second  
Quarter

Third  
Quarter

Fourth  
Quarter

FY2016
High
Low
Dividend
FY2015
High
Low
Dividend

$ 185.19
130.13
0.25

$ 155.31
138.30
0.20

$ 164.94
140.01
0.25

$ 179.79
148.37
0.20

$ 160.67
119.71
0.25

$ 183.51
163.57
0.20

$ 169.30
137.30
0.25

$ 178.79
163.60
0.20

FINANCIAL INFORMATION: Copies of FedEx Corporation’s Annual 
Report on Form 10-K, other documents filed with or furnished to the 
Securities and Exchange Commission (SEC) and other financial and 
statistical information are available through the Investor Relations 
page of our website at http://investors.fedex.com. The information we 
post on our Investor Relations website could be deemed to be material 
information. We encourage investors, the media and others interested 
in FedEx to visit this website from time to time, as information is 
updated and new information is posted. Company documents filed 
with or furnished to the SEC can also be found at the SEC’s website 
at www.sec.gov. You will be mailed a copy of the Form 10-K upon 
request to: FedEx Corporation Investor Relations, 942 South Shady 
Grove Road, Memphis, Tennessee 38120, (901) 818-7200,  
e-mail: ir@fedex.com.

INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM:  
Ernst & Young LLP, Memphis, Tennessee

CUSTOMER SERVICE: Call 1-800-Go-FedEx or visit fedex.com.

MEDIA INQUIRIES: Jess Bunn, Manager, Investor Relations, FedEx 
Corporation, 942 South Shady Grove Road, Memphis, Tennessee 38120, 
(901) 818-7463, e-mail: mediarelations@fedex.com

SHAREOWNER ACCOUNT SERVICES: Computershare Investor Services, 
211 Quality Circle, Suite 210, College Station, Texas 77845,  
(800) 446-2617, www.computershare.com

DIRECT STOCK PURCHASE AND DIVIDEND REINVESTMENT: For 
information on the direct stock purchase and dividend reinvestment  
plan for FedEx Corporation common stock, call Computershare at  
(800) 446-2617 or visit their direct stock purchase plan website at 
www.computershare.com. This plan provides an alternative to  
traditional retail brokerage methods of purchasing, holding and  
selling FedEx common stock. This plan also permits shareowners to 
automatically reinvest their dividends to purchase additional shares  
of FedEx common stock.

INVESTOR RELATIONS: Mickey Foster, Vice President, Investor 
Relations, FedEx Corporation, 942 South Shady Grove Road, Memphis, 
Tennessee 38120, (901) 818-7200, e-mail: ir@fedex.com

EQUAL EMPLOYMENT OPPORTUNITY: Our greatest asset is our 
people. We are committed to providing a workplace where our 
employees and contractors feel respected, satisfied and appreciated. 
Our policies are designed to promote fairness and respect for 
everyone. We hire, evaluate and promote employees, and engage 
contractors, based on their skills and performance. With this in mind, 
we will not tolerate certain behaviors. These include harassment, 
retaliation, violence, intimidation and discrimination of any kind 
involving race, color, religion, national origin, gender, sexual 
orientation, gender identity, gender expression, age, disability, 
veteran status or any other characteristic protected by federal,  
state or local law.

For more detail on the information in this report,  
visit http://investors.fedex.com.

Our latest Global Citizenship Report is available  
at http://csr.fedex.com.

In line with FedEx’s commitment to sustainability, our Annual Report was produced using 
environmentally and socially responsible procurement and manufacturing practices to ensure  
a minimized environmental impact. This report was printed at EarthColor on FSC® certified  
paper containing 10% recycled PCW fiber. Printing plant utilized 100% renewable wind power  
(RECs) and lean manufacturing principles, including green chemistry principles, the recycling of 
residual materials as well as the use of low VOC inks and coatings. In addition, carbon and VOC 
reduction strategies were employed to destroy residual VOCs via bio-oxidation. Carbon offsets  
were purchased where carbon could not be eliminated rendering this report carbon-balanced.

88

> 125 trees preserved for the future

> 56 million BTUs of energy conserved

> 5,760 kWh of electricity offset

> 10,739 pounds of greenhouse gas reduced

> 58,242 gallons of water waste eliminated

> 3,899 pounds of solid waste eliminated

Sources: Environmental impact estimates were made using the Environmental Paper Network 
Paper Calculator and the U.S. EPA ‘s power profiler.

.
c
n

I

r
o

l

o
C
h
t
r
a
E

y
b

g
n

i
t
n

i
r
P

.

N
M

,
s
i
l
o
p
a
e
n
n
i
M

,
.
c
n
I

,
g
n
i
t
e
k
r
a
M
d
o
o
W

y
e
l
n
a
H
y
b

n
g
i
s
e
d

d
n
a

g
n
i
t
i
r

w

,
y
g
e
t
a
r
t
S

 PB

FEDEX CORPORATION 
 
 
 
 
 
 
 
 
 
 
 
 
 
FedEx is flying higher.

FY16 once again 

showcased the 

successful strategy of 

managing our portfolio 

of services to achieve 

outstanding growth. 

$

50+

BILLION
FY16 REVENUE

In FY16 FedEx  
Corporation revenue 
exceeded $50 billion  
for the first time.

$

1.6   

BILLION PROFIT
IMPROVEMENT  
PLAN

9%

INCREASE IN FEDEX 
GROUND PACKAGE 
VOLUME

FedEx Express  
achieved its profit 
improvement goal  
outlined in FY13. 

Average daily volume, 
driven by growth in 
e-commerce, grew  
9 percent year over year.

ACQUISITIONS

FedEx acquired TNT 
Express for €4.4 billion 
on schedule, and the 
integration processes 
are well underway at 
GENCO and FedEx 
CrossBorder (formerly 
Bongo International). 

PRICING
LEADERSHIP

Strategic actions include 
general rate increases, 
higher pricing on larger 
packages and fuel 
surcharge adjustments. 

PAY FOR
PERFORMANCE

Most team members 
earned higher variable 
incentive compensation 
year over year. 

On the cover: Boeing 767-300 Freighters are more fuel-efficient with lower emissions and lower unit operating costs than the aircraft they 
are replacing. Modernizing the FedEx Express fleet with these new aircraft is improving margins and adding flexibility to our domestic 
and international operations.

THE ROAD 
AHEAD: PASSION 
FOR SAFETY

The bright lights of Las Vegas don’t  
distract FedEx Freight City Driver Rebecca 
Parker. With an eight-year safe driving 
record at FedEx Freight, she is focused  
on the road — and a job she loves.

“Ten years ago I applied to FedEx and 
couldn’t have asked for a better job. 
It’s perfect for a single mom. I have 
full benefits, can support my kids, and 
I’m home at night and on holidays. I’m 
always telling other moms that FedEx has 
a free truck driving training program.

“I also use my FedEx Freight trailer to 
help local nonprofits deliver everything 
from back-to-school supplies to food 
for the homeless when our location 
participates in these drives. I love that the 
company gives us the tools to make a real 
impact in our communities.

“The one thing I believe in wholeheartedly 
is safety. As a certified Road Test Observer 
and Road Test Coach, I train new team 
members to observe FedEx driver safety 
guidelines and learn safe habits. I love 
that FedEx puts safety first above all for 
its drivers, its communities and through 
the programs that it supports.”

— Rebecca Parker,  
FedEx Freight City Driver

FEDEX ANNUAL REPORT 2016

F
E
D
E
X
C
O
R
P
O
R
A
T
O
N

I

A
N
N
U
A
L

R
E
P
O
R
T

2
0
1
6

latitude.
longitude.
altitude.

FEDEX CORPORATION
942 South Shady Grove Road
Memphis, Tennessee 38120
fedex.com