2023 Annual Report
942 South Shady Grove RoadMemphis, TN 38120fedex.com CELEBRATING 50 YEARS.
DRIVING WHAT’S NEXT.
To our FedEx stockholders,
This year, FedEx marked 50 years of transforming the world by connecting people and possibilities. While a great deal has
changed over the years, one thing that remains constant is our unwavering commitment to our customers and communities.
We celebrated our 50th anniversary by giving back across the globe, with our team members volunteering in the communities
they serve every day.
Doing good is a core value of FedEx, and one that inspired our team to achieve another major milestone — exceeding our FedEx
Cares 50 by 50 goal of helping 50 million people by our 50th birthday.
I am proud that our team is committed to delivering good in the world — and to building a stronger, smarter FedEx for the next
50 years and beyond. From day one, we changed the world with express overnight delivery. Now, we are changing it again, as we
build the most flexible, efficient, and intelligent network.
Despite a challenging demand environment in FY23, we took action to deliver on this strategy in a powerful way — by
strengthening our enterprise and continuing to put our customers at the heart of everything we do.
We focused on optimizing our network, aligning costs to volume levels, and harnessing the power of our digital intelligence to
drive what’s next and deliver greater value to our customers and stockholders.
Making momentum with DRIVE
In early FY23, we launched DRIVE, our enterprise transformation, to enhance network efficiency, improve service, cut costs, and
strengthen our performance culture. DRIVE has gained significant momentum, and we expect to realize $4 billion in permanent
and structural cost savings in FY25. In addition, we expect an incremental $2 billion of savings in FY27 as we realize the full
benefits of Network 2.0.
Our FY23 results demonstrated our resolute commitment to transform our business into a more nimble, efficient, and profitable
network. We successfully reduced costs on an annual basis by more than $2 billion, laying a strong foundation to execute on
DRIVE in FY24.
DRIVE is the most extensive undertaking in our company’s history and unprecedented in scale. Through a meticulous, bottom-up
view of our organization over the last several months, we have established 14 DRIVE domains. Each domain is led by an executive
sponsor who reports to me to ensure we meet our target cost and efficiency improvements.
This effort is not only to identify opportunities to transform our business, but also to understand how we do business. DRIVE
requires us to work differently through a more technology-enabled, data-driven approach, as we build the smartest logistics
network in the world.
As just one example, machine learnings and key insights are driving our dock modernization efforts at FedEx Ground, helping us
run our docks smarter with more detailed and accurate volume forecasts. For the first time in company history, the FedEx Ground
team expanded margins this fiscal year despite lower volumes. This is a clear indication our transformation is working and gives
us confidence as we push forward.
In addition, we made excellent progress implementing structural cost savings at FedEx Express, including domestic efficiency
initiatives. This includes the shift to a single daily dispatch of couriers, which achieved its target of $50 million in fourth quarter
savings, as well as accelerated hub productivity measures.
Our DRIVE savings are starting to materially impact our financial outcomes. We have significant margin expansion opportunities
as we lower our cost base and maintain our focus on revenue quality. This is empowering us to deliver value to our stockholders
today, as we transform for tomorrow.
1
2023 Annual Report CELEBRATING 50 YEARS. DRIVING
WHAT’S NEXT.
Celebrating 50 Years. Driving What’s Next.
One team. One vision.
FedEx has continuously evolved to meet the needs of our customers and the market. This relentless pursuit of improvement
is a hallmark of our company and key to our future. In April, we announced an exciting new evolution and the next milestone
for FedEx — bringing the enterprise together as one FedEx.
With a phased approach planned for June 2024, we will streamline our operating companies into one unified organization.
This move will leverage the strengths of our networks, people, and assets in new ways as we build the world’s smartest
logistics network.
We will create more flexibility in our networks, simplify our processes, and expand our unmatched digital intelligence — all to
make supply chains smarter for everyone.
A streamlined structure will facilitate a distinct focus on air and international volume, a more holistic approach to how we move
packages on the ground, and enhanced visibility into the performance of our network with seamless interoperability. In turn,
this will lower our cost to serve, improve capital efficiency, and strengthen enterprise collaboration in support of DRIVE and
Network 2.0.
As we continue to harness the power of one FedEx, we will unlock significant value for our stockholders, serve our customers with
excellence, and support our people into the future.
To the future: one FedEx
I am energized by the exciting path ahead of us as we enter FY24 with momentum and a shared determination to build a
stronger, nimbler FedEx. While we will continue to evolve, our Purple Promise — to make every FedEx experience outstanding —
remains constant.
Our long-term strategy is focused on amplifying our fundamental strengths — entrepreneurial spirit, legacy of digital innovation,
and iconic culture — to deliver for our customers and drive profitable growth now and into the future.
In our entire existence, FedEx has never waited on change. We create it. And this is the spirit we will bring to transforming the
world for another half century and beyond. I am immensely proud of what we delivered over the last 50 years, and I look forward
to how we will drive what’s next as one FedEx.
Sincerely,
RAJ SUBRAMANIAM
President & CEO, FedEx Corporation
See “Forward-Looking Statements” and “Risk Factors” on pages 25-38 of the FY23 FedEx Corporation Annual Report on Form 10-K,
included herein, for a discussion of potential risks and uncertainties that could materially affect our future performance.
2
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-K
(Mark One)
☑
ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the fiscal year ended May 31, 2023.
OR
☐
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF
1934
For the transition period from to .
Commission file number 1-15829
FedEx Corporation
(Exact Name of Registrant as Specified in its Charter)
Delaware
(State or Other Jurisdiction of
Incorporation or Organization)
942 South Shady Grove Road, Memphis, Tennessee
(Address of Principal Executive Offices)
62-1721435
(I.R.S. Employer
Identification No.)
38120
(ZIP Code)
Registrant’s telephone number, including area code: (901) 818-7500
Securities registered pursuant to Section 12(b) of the Act:
Title of each class
Trading Symbol
Name of each exchange on which registered
Common Stock, par value $0.10 per share
0.450% Notes due 2025
1.625% Notes due 2027
0.450% Notes due 2029
1.300% Notes due 2031
0.950% Notes due 2033
FDX
FDX 25A
FDX 27
FDX 29A
FDX 31
FDX 33
New York Stock Exchange
New York Stock Exchange
New York Stock Exchange
New York Stock Exchange
New York Stock Exchange
New York Stock Exchange
Securities registered pursuant to Section 12(g) of the Act: None
Indicate by check mark if the Registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Yes ☑ No ☐
Indicate by check mark if the Registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Exchange Act. Yes ☐ No ☑
Indicate by check mark whether the Registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the
preceding 12 months (or for such shorter period that the Registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes
☑ No ☐
Indicate by check mark whether the Registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§
232.405 of this chapter) during the preceding 12 months (or for such shorter period that the Registrant was required to submit such files). Yes ☑ No ☐
Indicate by check mark whether the Registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth
company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.
Large accelerated filer ☑
Accelerated filer ☐
Non-accelerated filer ☐
Smaller reporting company ☐
Emerging growth company ☐
If an emerging growth company, indicate by check mark if the Registrant has elected not to use the extended transition period for complying with any new or revised
financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐
Indicate by check mark whether the Registrant has filed a report on and attestation to its management’s assessment of the effectiveness of its internal control over financial
reporting under Section 404(b) of the Sarbanes-Oxley Act (15 U.S.C. 7262(b)) by the registered public accounting firm that prepared or issued its audit report. ☑
If securities are registered pursuant to Section 12(b) of the Act, indicate by check mark whether the financial statements of the registrant included in the filing reflect the
correction of an error to previously issued financial statements. ☐
Indicate by check mark whether any of those error corrections are restatements that required a recovery analysis of incentive-based compensation received by any of the
registrant’s executive officers during the relevant recovery period pursuant to §240.10D-1(b). ☐
Indicate by check mark whether the Registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes ☐ No ☑
The aggregate market value of the common stock held by non-affiliates of the Registrant, computed by reference to the closing price as of the last business day of the
Registrant’s most recently completed second fiscal quarter, November 30, 2022, was approximately $42.4 billion. The Registrant has no non-voting stock.
As of July 13, 2023, 251,187,242 shares of the Registrant’s common stock were outstanding.
Portions of the Registrant’s definitive proxy statement to be delivered to stockholders in connection with the 2023 annual meeting of stockholders to be held on September
21, 2023 are incorporated by reference in response to Part III of this Report.
DOCUMENTS INCORPORATED BY REFERENCE
FORWARD-LOOKING STATEMENTS
Certain statements in this Annual Report on Form 10-K (this “Annual Report”), including (but not limited to) those contained in “Item
1. Business”; “Item 1A. Risk Factors”; “Item 2. Properties”; “Item 5. Market for Registrant’s Common Equity, Related Stockholder
Matters, and Issuer Purchases of Equity Securities”; the “Business Optimization and Realignment Costs,” “Income Taxes,” “Outlook,”
“Reportable Segments,” “Liquidity Outlook,” and “Critical Accounting Estimates” sections of “Item 7. Management’s Discussion and
Analysis of Results of Operations and Financial Condition”; and the “Description of Business Segments and Summary of Significant
Accounting Policies,” “Goodwill and Other Intangible Assets,” “Long-Term Debt and Other Financing Arrangements,” “Leases,”
“Income Taxes,” “Retirement Plans,” “Business Segments and Disaggregated Revenue,” “Commitments,” and “Contingencies” notes
to the consolidated financial statements in “Item 8. Financial Statements and Supplementary Data” are “forward-looking” statements
within the meaning of the Private Securities Litigation Reform Act of 1995 with respect to our financial condition, results of
operations, cash flows, plans, objectives, future performance, and business. Forward-looking statements include those preceded by,
followed by, or that include the words “will,” “may,” “could,” “would,” “should,” “believes,” “expects,” “forecasts,” “anticipates,”
“plans,” “estimates,” “targets,” “projects,” “intends,” or similar expressions. These forward-looking statements involve risks and
uncertainties. Actual results may differ materially from those contemplated (expressed or implied) by such forward-looking
statements, because of, among other things, the risk factors identified above and the other risks and uncertainties you can find in our
press releases and other Securities and Exchange Commission (“SEC”) filings.
As a result of these and other factors, no assurance can be given as to our future results and achievements. Accordingly, a forward-
looking statement is neither a prediction nor a guarantee of future events or circumstances and those future events or circumstances
may not occur. You should not place undue reliance on the forward-looking statements, which speak only as of the date of this report.
We are under no obligation, and we expressly disclaim any obligation, to update or alter any forward-looking statements, whether as a
result of new information, future events, or otherwise.
Page
2
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38
38
42
42
43
45
45
45
71
72
114
114
114
114
115
115
115
115
115
116
126
TABLE OF CONTENTS
ITEM 1. Business
ITEM 1A. Risk Factors
ITEM 1B. Unresolved Staff Comments
ITEM 2. Properties
ITEM 3. Legal Proceedings
ITEM 4. Mine Safety Disclosures
Information about our Executive Officers
PART I
PART II
ITEM 5. Market for Registrant’s Common Equity, Related Stockholder Matters, and Issuer Purchases of Equity Securities
ITEM 6. [RESERVED]
ITEM 7. Management’s Discussion and Analysis of Results of Operations and Financial Condition
ITEM 7A. Quantitative and Qualitative Disclosures About Market Risk
ITEM 8. Financial Statements and Supplementary Data
ITEM 9. Changes in and Disagreements With Accountants on Accounting and Financial Disclosure
ITEM 9A. Controls and Procedures
ITEM 9B. Other Information
ITEM 9C. Disclosure Regarding Foreign Jurisdictions that Prevent Inspections
PART III
ITEM 10. Directors, Executive Officers, and Corporate Governance
ITEM 11. Executive Compensation
ITEM 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters
ITEM 13. Certain Relationships and Related Transactions, and Director Independence
ITEM 14. Principal Accountant Fees and Services
ITEM 15. Exhibits and Financial Statement Schedules
ITEM 16. Form 10-K Summary
Exhibit 4.1
Exhibit 4.44
Exhibit 10.16
Exhibit 10.55
Exhibit 10.83
Exhibit 21
Exhibit 22
Exhibit 23
Exhibit 31.1
Exhibit 31.2
Exhibit 32.1
Exhibit 32.2
Exhibit 101.1 Interactive Date Files
Exhibit 104 Cover Page Interactive Data File
PART IV
EXHIBITS
- 1 -
ITEM 1. BUSINESS
Overview
PART I
FedEx Corporation (“FedEx”) was incorporated in Delaware on October 2, 1997 to serve as the parent holding company and provide
strategic direction to the FedEx portfolio of companies. FedEx provides customers and businesses worldwide with a broad portfolio of
transportation, e-commerce, and business services, offering integrated business solutions through operating companies competing
collectively, operating collaboratively, and innovating digitally as one FedEx. These companies are included in the following
reportable business segments:
• FedEx Express: Federal Express Corporation (“FedEx Express”) is the world’s largest express transportation company,
offering time-definite delivery to more than 220 countries and territories, connecting markets that comprise more than 99% of
the world’s gross domestic product.
• FedEx Ground: FedEx Ground Package System, Inc. (“FedEx Ground”) is a leading North American provider of small-
package ground delivery services. FedEx Ground provides low-cost, day-certain service to any business address in the U.S. and
Canada, as well as residential delivery to 100% of U.S. residences through its FedEx Home Delivery service. FedEx Ground
Economy specializes in the consolidation and delivery of high volumes of low-weight, less time-sensitive business-to-consumer
packages.
• FedEx Freight: FedEx Freight Corporation (“FedEx Freight”) is a leading North American provider of less-than-truckload
(“LTL”) freight transportation services across all lengths of haul to businesses and residences. Within the contiguous U.S.,
FedEx Freight offers FedEx Freight Priority, when speed is critical to meet a customer’s supply chain needs; FedEx Freight
Economy, when a customer can trade time for cost savings; and FedEx Freight Direct, a service to meet the needs of the
growing e-commerce market for delivery of big and bulky products to or through the door for residences and businesses. FedEx
Freight also offers freight delivery service to most points in Puerto Rico and the U.S. Virgin Islands.
• FedEx Services: FedEx Corporate Services, Inc. (“FedEx Services”) provides sales, marketing, information technology,
communications, customer service, technical support, billing and collection services, and certain back-office functions that
support our operating segments.
The FedEx Dataworks, Inc. (“FedEx Dataworks”) operating segment is focused on creating solutions to transform the digital and
physical experiences of our customers and team members. ShopRunner, Inc. (“ShopRunner”) was merged into FedEx Dataworks
during 2023. Additionally, the FedEx Office and Print Services, Inc. (“FedEx Office”) operating segment provides document and
business services and retail access to our package transportation businesses and the FedEx Logistics, Inc. (“FedEx Logistics”)
operating segment provides customs brokerage and global ocean and air freight forwarding through FedEx Trade Networks Transport
& Brokerage, Inc. (“FedEx Trade Networks Transport & Brokerage”) and integrated supply chain management solutions through
FedEx Supply Chain Distribution System, Inc. (“FedEx Supply Chain”). FedEx Dataworks, FedEx Office, and FedEx Logistics are
included in “Corporate, other, and eliminations” in our segment reporting. For more information about FedEx Dataworks, FedEx
Office, and FedEx Logistics, please see “FedEx Dataworks Operating Segment,” “FedEx Office Operating Segment,” and “FedEx
Logistics Operating Segment.”
For more information about our reportable segments, please see “Business Segments.” For financial information concerning our
reportable segments, refer to “Item 7. Management’s Discussion and Analysis of Results of Operations and Financial Condition” and
“Item 8. Financial Statements and Supplementary Data” of this Annual Report.
Our website is located at fedex.com. Detailed information about our services, e-commerce tools and solutions, and environmental,
social, and governance (“ESG”) initiatives can be found on our website. In addition, we make our Annual Reports on Form 10-K,
Quarterly Reports on Form 10-Q, Current Reports on Form 8-K, and all exhibits and amendments to such reports available, free of
charge, through our website, as soon as reasonably practicable on the day they are filed with or furnished to the SEC. The Investor
Relations page of our website, investors.fedex.com, contains a significant amount of information about FedEx, including our SEC
filings and financial and other information for investors. The information that we post on the Investor Relations page of our website
could be deemed to be material information. We encourage investors, the media, and others interested in FedEx to visit this website
from time to time, as information is updated and new information is posted. The information on our website, however, is not
incorporated by reference in, and does not form part of, this Annual Report.
- 2 -
Except as otherwise specified, any reference to a year indicates our fiscal year ended May 31 of the year referenced. References to our
transportation segments include, collectively, the FedEx Express segment, the FedEx Ground segment, and the FedEx Freight
segment.
One FedEx and Network 2.0
In the fourth quarter of 2023, we announced “one FedEx”, a consolidation plan to ultimately bring FedEx Express, FedEx Ground,
FedEx Services, and other FedEx operating companies into Federal Express Corporation, becoming a single company operating a
unified, fully integrated air-ground network under the respected FedEx brand. FedEx Freight will continue to provide LTL freight
transportation services as a stand-alone and separate company under Federal Express Corporation. The organizational redesign will be
implemented in phases with full implementation expected in June 2024. One FedEx will help facilitate our DRIVE transformation
program to improve long-term profitability, including Network 2.0, the multi-year effort to improve the efficiency with which FedEx
picks up, transports, and delivers packages in the U.S. and Canada.
We have announced the implementation of Network 2.0 in more than 20 markets, including the phased transition of all FedEx Ground
operations and personnel in Canada to FedEx Express beginning in April 2024. Under Network 2.0, FedEx will continue to utilize
both employees and contracted service providers. See “Business Segments” below, “Item 1A. Risk Factors,” and “Item 7.
Management’s Discussion and Analysis of Results of Operations and Financial Condition” of this Annual Report for more
information on one FedEx, Network 2.0, and DRIVE.
Strategy
The collective FedEx brand gives us our competitive edge. Further, our strategy allows us to manage our business as a portfolio, in the
long-term best interest of the enterprise. As a result, we base decisions on capital investment and service additions or enhancements
upon achieving the highest overall long-term return on capital for our business as a whole. We focus on making appropriate
investments in the technology and assets necessary to optimize our long-term earnings performance and cash flow. Our business
strategy also provides flexibility in structuring our network to align with varying macroeconomic conditions and customer demand for
the market segments in which they operate, allowing us to leverage and manage change. Volatility, uncertainty, and evolution have
become the norms in the global transportation market, and we are able to use our flexibility to accommodate changing conditions in
the global economy.
Over the last 50 years, we built networks that have created a differentiated and unmatched portfolio of services while continuously
evolving to meet the changing needs of our customers and the market. We made significant investments in our service network in
recent years to build out our infrastructure and services to meet increased e-commerce demand. Through one FedEx and Network 2.0,
we are building a simplified experience to better serve our customers with enhanced capabilities and transforming to operate with
more flexibility, efficiency, and intelligence. One FedEx and Network 2.0 will leverage the strength of our networks, people, and
assets in more efficient ways, enabling a distinct focus on air and international volume while facilitating a more holistic approach to
how we move packages on the ground.
Innovation inspired our start at FedEx 50 years ago, and it is fueling our future as we combine logistics with digital intelligence.
Leveraging the capabilities of FedEx Dataworks, developments in data and technology are facilitating the execution of our DRIVE
transformation by creating new opportunities to improve our operational efficiency by optimizing our existing physical capacity and
staffing. See “Business Segments” below for more information. Additionally, the size and scale of our global network gives us key
insights into global supply chains and trends. This foundation provides an immense amount of data we can use to build better insights,
improve the customer experience, and differentiate our service offering. To fully harness the power of this data, FedEx Dataworks is
focused on putting our data into context and using it to enhance the efficiency of the FedEx network and our customers’ supply chains,
as well as the end-to-end experience of our customers.
“Safety Above All” is the first and foremost value in every aspect of our business. We are committed to making our workplaces and
communities safer for our team members, customers, and the public. This philosophy is embedded in our day-to-day work through
rigorous policies, continual education and engagement, and investments in technology designed to prevent accidents.
Through our global transportation, information technology, and retail networks, we help to facilitate an ongoing and unprecedented
expansion of customer access — to goods, services, and information. We believe it would be extremely difficult, costly, and time-
consuming to replicate our global network, which reflects decades of investment, innovation, and expertise, includes the world’s
largest all-cargo air fleet, and connects more than 99% of the world’s gross domestic product. We continue to position our company
and team members to facilitate and capitalize on this access and to achieve stronger long-term growth, productivity, and profitability.
- 3 -
During 2023 and early 2024, we introduced and expanded a number of innovative solutions, advanced important long-term business
initiatives, and made other important investments that benefit our customers, team members, communities, and other stakeholders,
including:
• Launching DRIVE, a comprehensive program to improve our long-term profitability, including Network 2.0, the multi-year
effort to improve the efficiency with which FedEx picks up, transports, and delivers packages in the U.S. and Canada.
• Announcing one FedEx, our consolidation plan to ultimately bring FedEx Express, FedEx Ground, FedEx Services, and
other FedEx operating companies into Federal Express Corporation, becoming a single company operating a unified, fully
integrated air-ground network.
• Expanding Picture Proof of Delivery to 90% of global residential deliveries.
• Improving service at FedEx Express and FedEx Ground through the reopening and completion of intra-European road hubs
and continued enhancements to route optimization and package handler scheduling technologies.
• Offering FedEx Consolidated Returns in the U.S., a low-priced, customer-friendly e-commerce returns option facilitated
through supply chain services offered by FedEx Logistics and FedEx Office.
• Introducing FedEx Sustainability Insights in the U.S., a cloud-based engine that harnesses scan data from our global logistics
network to enhance customer access to emissions information.
• Exceeding our FedEx Cares 50 by 50 goal of positively impacting 50 million people around the world by our 50th
anniversary in April 2023.
Reputation and Responsibility
FedEx is one of the most trusted and respected companies in the world, and the FedEx brand name is a powerful sales and marketing
tool. Among the many reputation awards we received during 2023, FedEx ranked 18th in FORTUNE magazine’s “World’s Most
Admired Companies” list — the 23rd consecutive year FedEx has ranked among the top 20 in the FORTUNE Most Admired
Companies list, with 15 of those years ranking among the top 10. We also retained our position as the highest ranked delivery
company on the “World’s Most Admired Companies” list. Additionally, in 2023 Ethisphere, a global leader in defining and advancing
the standards of ethical business practices, named FedEx as one of the World’s Most Ethical Companies®.
Along with a strong reputation among customers and the general public, FedEx is widely acknowledged as a great place to work. For
example, in 2023 FedEx was named the 21st best workplace overall in FORTUNE magazine’s list of the “World’s Best Workplaces.”
The success of our efforts is built on our sound ESG practices, which are aligned with our strategic focus. Our 2023 ESG Report is
available at fedex.com/en-us/sustainability/reports.html. This report details progress toward our ESG strategies, goals, and initiatives
and our approach toward industry leadership in ESG to support our strategy and values. Information in our ESG Report is not
incorporated by reference in, and does not form part of, this Annual Report.
We remain committed to helping lift local economies by investing in people and communities where we live and work. In the U.S.,
this includes seeking diverse suppliers and strengthening our supply chain by sourcing from small, minority-, and women-owned
businesses. We are also proud of our long-standing history of supporting and fostering relationships with organizations that are
working to make our society more equitable and just, such as the National Association for the Advancement of Colored People and the
National Civil Rights Museum.
Human Resource Management
Our Culture
At FedEx, it is our people—our greatest asset—that stand at the heart of our success and are the foundation of our strong reputation.
Our exemplary human network defines who we are and what kind of business we want to be. Ultimately, our success depends on our
people’s talent, dedication, and well-being. We strive to recruit, retain, develop, and support our team members as we grow globally.
The Compensation and Human Resources Committee of our Board of Directors reviews and discusses with management our key
human resource management strategies and programs, including company culture and diversity, equity, and inclusion (“DEI”).
- 4 -
Throughout our 50-year history, the FedEx culture has driven our success. Our five culture values—take care of each other, commit to
do good, drive business results, own outstanding, and create what’s next—unify all our operating companies and empower us to
support our strategy and values. These values are grounded in our Quality Driven Management system, the Purple Promise to make
every FedEx experience outstanding, and our People–Service–Profit philosophy, which we bring to life by:
• Prioritizing safety.
• Taking care of our team members.
• Embracing DEI so everyone feels appreciated and valued.
• Delivering excellence and value for our customers and stockholders.
• Acting with integrity in all that we do.
• Supporting our communities.
• Helping shape a better world.
• Growing profitably to reinvest in our team members and business.
Ultimately, our success depends on the talent, dedication, and well-being of our people. As we grow, we strive to recruit, retain,
develop, and provide advancement opportunities for our team members. We continually work to make FedEx an inclusive, equitable,
and growth-focused workplace where all team members have the opportunity to flourish.
Health and Safety
Our highest priority is the well-being, health, and safety of all our employees. Our “Safety Above All” philosophy is the first and
foremost value in every aspect of our business and is key to maintaining a successful and safe business. Our detailed safety policies,
education, and technology investments are embedded into our day-to-day work and help us follow through on our commitment to
make our workplaces and communities safer for our team members, customers, and communities. The Governance, Safety, and Public
Policy Committee of our Board of Directors oversees our safety strategies, policies, programs, and practices.
Diversity, Equity, and Inclusion Creates Opportunity
We believe that DEI delivers a better future for all team members, customers, suppliers, and
communities. As a global business, we value the diversity of perspectives, backgrounds, and
experiences of our people and recognize DEI is essential to our success and the communities
we serve. DEI fosters collaboration, enables us to recruit, retain, and develop a talented
workforce, and underpins our business performance and sustainability. The continued
integration of DEI into our business strategies and progress towards our DEI objectives
supported our ability to respond to the challenging labor market our industry faced in recent
years.
FedEx has a long-standing commitment to fully embrace DEI throughout our organization,
from the Board of Directors to every employee. This commitment is communicated through
our DEI framework and four strategic pillars: Our People; Our Education and Engagement;
Our Communities, Customers, and Suppliers; and Our Story. We continue to roll out
programs to ensure our people are engaged and can develop at FedEx. The FedEx Ground
workforce career track program, Purple Pathways, directly targets our most diverse
population, frontline managers and package handlers, to support their career growth.
To further our transparency efforts regarding our workforce composition, we report the prior
year’s gender, racial, and ethnic composition of our U.S. workforce by EEO-1 job category,
as set forth in the consolidated EEO-1 Reports filed by FedEx and its operating subsidiaries
with the Equal Employment Opportunity Commission. These reports can be found on our
DEI webpage at fedex.com/en-us/about/diversity-inclusion.html.
2023 Global Employees by
Gender1
Global Employees
69%
31%
Global Management
73%
27%
Male
Female
2023 Workforce Diversity
in the U.S.2
U.S. Employees
39%
61%
U.S. Management
60%
40%
Quality of Life
To support the well-being of our employees and their families, we provide the resources they
need to thrive at work and at home. All eligible full- and part-time team members are
equipped with competitive benefits, including healthcare, wellness, paid sick leave, other
flexible paid time off, and other benefits. To ensure our benefits and compensation stay
competitive, we conduct periodic peer benchmarking and internal pay equity analyses.
Non-Minority
Minority
1Does not include TNT Express employees, FedEx
Express employees in the European Union (“EU”) or
U.S.-based FedEx Supply Chain employees.
2Does not include FedEx Supply Chain employees;
1.8% of U.S.-based FedEx employees unspecified.
- 5 -
All eligible full- and part-time employees and their eligible dependents receive competitive health benefits. In the U.S., we cover
approximately 70% of total eligible health and disability costs at the plan level for approximately 212,000 participating employees as
of May 2023. Additionally, we offer competitive time-off that is based on feedback from our team members about what is important
to them, and provide 24/7 confidential counseling services to support the mental health and well-being of our employees and their
household members. We frequently communicate with employees on how to access these resources to promote their use across the
enterprise, with an increased focus on mental health resources in recent years.
Learning and Development
At FedEx, we are committed to helping our team members grow and further develop their careers. We proactively evolve our
operating companies’ learning frameworks to meet emerging trends and align existing competencies to future capabilities and skillsets
to future-proof talent needs. Our learning and development opportunities increase team member engagement, improve retention, and
enhance the employee value proposition. Across the enterprise, we tailor our Core New Employee Orientation to best fit team member
responsibilities in their local workplace. This onboarding experience covers topics such as safety, security, compliance, sustainability,
and DEI. After orientation, the FedEx Learning Center is available with more than 25,000 online courses to enable a more efficient
and convenient learning experience.
We are committed to supporting team members who wish to pursue higher education in a variety of ways. The Learning inspired by
FedEx (LiFE) program — a partnership between multiple FedEx operating companies and The University of Memphis—offers a suite
of education benefits, including tuition-free, fully online degree options for over 30 associate’s and bachelor’s programs of study.
Eligible employees include all FedEx Express employees at all hub and airport locations in the U.S. as well as all U.S.-based FedEx
Logistics and FedEx Freight employees and all Memphis-based FedEx Supply Chain employees. In 2022, we expanded the LiFE
program to include all majors The University of Memphis offers online and added mentoring opportunities. We are exploring
opportunities to implement similar programs outside the U.S.
Talent Acquisition, Engagement, and Turnover
Our recruiting practices enable us to build a talented employee base representative of the communities we serve. We continue to refine
our approach to talent acquisition through technology and other human resource management strategies, leveraging technology to
make our hiring process more efficient. We value feedback from our team members and provide several avenues of engagement, such
as annual surveys, employee networks, and direct feedback. These methods allow us to better understand employee concerns and
expectations, and results from these engagements inform our future strategies. Annually, we conduct an engagement survey to
measure employee insights on our culture, engagement, and diversity.
We work to provide employees with flexible work structures. Depending on the operating company and team member responsibilities,
we use a flexible work model that allows our people to work in ways that make the most sense to them. We are constantly monitoring
and adjusting our strategy as we learn of new developments and use survey data at the local, national, and enterprise levels to inform
our strategy.
Globally, in 2022, we hired over 558,000 full- and part-time team members. Turnover for part-time team members, primarily package
handlers at our sorting locations, was 205%, while full-time team member turnover was 32% in 2023. Turnover rates among part-time
frontline workers in a number of industries are historically higher than among other employee groups. Within the ground
transportation industry, many part-time workers pursue temporary employment opportunities that allow them to exit and re-enter the
workforce more frequently based on their needs. These traditionally higher rates have recently been further exacerbated by the highly
competitive labor market.
Other Information
As of May 31, 2023, FedEx employed approximately 328,000 permanent full-time and approximately 201,000 permanent part-time
employees, and FedEx Ground utilized nearly 7,000 contracted service providers.
The pilots at FedEx Express, who are a small number of its total employees, are represented by the Air Line Pilots Association,
International (“ALPA”) and are employed under a collective bargaining agreement that took effect on November 2, 2015. The
agreement became amendable in November 2021. Bargaining for a successor agreement began in May 2021, and in November 2022
the National Mediation Board (“NMB”) began actively mediating the negotiations. In May 2023, FedEx Express reached a tentative
successor agreement with ALPA. The tentative agreement was approved by ALPA’s FedEx Express Master Executive Council in June
2023 and is being presented to FedEx Express’s pilots for ratification during the first quarter of 2024. The ongoing ratification process
has no effect on our operations.
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A small number of our other employees are members of unions. For additional information, see “FedEx Express Segment” and
“Regulation” below and “Item 1A. Risk Factors.”
Our Community
FedEx is committed to actively supporting the communities we serve worldwide through the strategic investment of our people,
resources, and network. Through FedEx Cares, our global community engagement program, we support non-profit organizations
working to solve social challenges relevant to our business, customers, and team members. We pair donations with charitable shipping
and access to our global network, team member volunteers, subject matter expertise, influence, and connections to meet social and
business goals. We make our biggest investments in areas where we can address significant issues and apply our unique business
capabilities. Real change takes significant investment, authentic support for communities, and a commitment to continuous learning.
FedEx Cares focuses on three major giving pillars:
• Delivering for Good: Lending our global network and unparalleled logistics expertise to organizations with mission-critical
needs in times of disaster and helping communities heal, learn, and thrive.
• Global Entrepreneurship: Advancing women and minority-owned small businesses globally through training and increased
access to resources, capital, and new markets.
• Sustainable Logistics: Accelerating process innovations such as public transportation and technological innovations such as
natural carbon capture and clean energy to reduce the environmental impact of the logistics industry.
Additionally, our commitments to DEI and team member volunteerism are foundational to FedEx Cares.
In 2023 we exceeded our FedEx Cares 50 by 50 goal of positively impacting 50 million people around the world by our 50th
anniversary in April 2023. We also launched a “50 Days of Caring” initiative leading up to the anniversary during which FedEx team
members gave back to their communities through service projects around the world and created the FedEx Founder’s Fund — a
philanthropic endowment honoring Frederick W. Smith and his legacy as a business leader and changemaker in communities around
the world. Additionally, FedEx supports communities throughout the U.S. with its FedEx Cares Employee Giving program.
We believe the investments we make in our communities today, combined with team member engagement, set the stage for a brighter
tomorrow. For additional information on our community involvement and our FedEx Cares strategy, visit fedexcares.com.
The Environment
Our “Practical Sustainability” philosophy and “Reduce, Replace, Revolutionize” approach guide our sustainability strategy. At FedEx,
we recognize our business’s effect on the environment and communities we serve, including greenhouse gas (“GHG”) criteria air
pollutant emissions, noise pollution, and waste generation from packaging, and remain steadfast in our commitment to minimize these
impacts. We are also cognizant of the effect climate change could have on our business operations. In our business planning and
strategy, we consider events such as intensified weather, GHG emissions regulations, increased media and investor attention, and
enhanced customer demands to address environmental challenges. FedEx has 50 years of experience proactively addressing
unexpected situations, such as severe weather events, and we maintain system flexibility to minimize impacts on our customers. While
climate change poses a strategic risk to our business and stakeholders, we recognize the opportunities it simultaneously creates around
sustainable products and services that advance our customers’ environmental goals.
We align our assessment and reporting approach with the recommendations from the Global Reporting Initiative, Sustainability
Accounting Standards Board, and the Task Force on Climate-related Financial Disclosures. Our approach is informed by the climate-
related physical and transition risks we identify through our enterprise risk management process. Climate change-related risks and
opportunities are assessed as part of our annual risk assessment process, and we continue to closely monitor public attitudes,
geopolitical concerns, and global regulations.
In 2021 we announced our goal to achieve carbon neutrality by calendar 2040 across our global operations’ Scope 1 and Scope 2 GHG
emissions and our Scope 3 contracted transportation emissions. To help reach this goal, we designated $2.0 billion of initial
investment towards vehicle electrification, sustainable energy, and carbon sequestration, including a pledge of $100 million to Yale
University to help establish the Yale Center for Natural Carbon Capture. In addition, we continue to leverage other approaches to
reduce aircraft and vehicle emissions, such as increased interline usage at FedEx Express and intermodal rail usage at FedEx Ground
and FedEx Freight.
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Vehicle Electrification
Electrifying a substantial portion of our global fleet of motorized vehicles is a crucial component of our path to carbon-neutral
operations. We plan to transition the entire FedEx parcel pickup-and-delivery fleet to zero-tailpipe emissions electric vehicles by
calendar 2040, using a phased approach to replace existing vehicles. For example, by calendar 2025, we expect 50% of FedEx Express
global pickup-and-delivery vehicle purchases will be electric, rising to 100% of all purchases by calendar 2030, subject to availability.
FedEx Express continues to expand its electric vehicle fleet through its relationship with General Motors’ BrightDrop, and has taken
delivery of 500 BrightDrop electric vehicles as of June 2023. FedEx Ground is developing a comprehensive strategy to facilitate the
electric vehicle transition for our independent service providers, and is implementing the necessary infrastructure at our facilities to
provide charging solutions. Additionally, FedEx Freight is evaluating electric vehicle opportunities to define scalable solutions for its
entire fleet.
We are actively building the innovative charging infrastructure required to support our growing fleet of electric vehicles across our
vast network of facilities, and continue to electrify forklifts, airport ground service equipment, and other non-road vehicles across our
operating companies to reduce fuel and maintenance costs. We understand that challenges remain, including electric vehicle
availability, electrification of certain vehicle classes due to operational needs, legislative changes, grid capacity, and certain operating
conditions. For more information, see “Item 1A. Risk Factors” of this Annual Report.
Fleet efficiency enables ongoing fuel, emissions, and cost reductions as the industry works to address these challenges. FedEx Express
has established a goal to increase vehicle fleet efficiency by 50% from a 2005 baseline by calendar 2025. Through 2022, our efforts
collectively resulted in a 40% improvement in FedEx Express vehicle fleet efficiency from our 2005 baseline.
Sustainable Fuels
To reduce aircraft and vehicle emissions, we continue to pursue viable, cost-effective alternative fuels. Our global fleet of over 6,200
alternative fuel vehicles includes hybrid, electric, liquified or compressed natural gas, liquified petroleum gas, and hydrogen fuel cell
vehicles, and we will continue to grow our alternative fuel fleet in the coming years, subject to availability. Decarbonizing
heavyweight transportation is more challenging than parcel pickup-and-delivery vehicles due to the required mileage range and the
time needed to refuel or charge. We continue to explore alternative fuels for certain vehicles not easily electrifiable.
We have also established a goal of obtaining 30% of our annual jet fuel usage from blends of alternative fuels by calendar 2030. The
U.S. government has passed legislation in recent years to incentivize production, and the EU recently adopted legislation
implementing sustainable aviation fuel mandates. We understand the challenges the industry faces in deploying sustainable aviation
fuel at scale and recognize other solutions may be needed to help the aviation industry improve efficiency and reduce emissions. To
help accelerate solutions, we are members of the First Movers Coalition, participating in the Aviation Sector working group, a global
initiative working to decarbonize hard-to-abate industrial sectors, including the aviation industry.
Aircraft Fuel Conservation and Fleet Modernization
We continuously work to reduce the environmental impact of our aircraft fleet. Since 2005, we reduced our overall aircraft emissions
intensity by 28%, primarily due to our ongoing FedEx Fuel Sense and aircraft modernization initiatives. Our global FedEx Fuel Sense
program, which accounted for 13 million gallons of jet fuel savings in 2022, enables us to reduce the cost of fuel use and associated
GHG emissions.
Additionally, our commitment to modernizing our aircraft fleet lowers costs, enhances reliability and operational adaptability,
improves fuel efficiency, and reduces emissions intensity. During 2023, we retired our MD-10-30 fleet and accelerated the retirement
of our MD-11 fleet to the end of 2028. See the “Results of Operations and Outlook — Consolidated Results — Goodwill and Other
Asset Impairment Charges” section of “Item 7. Management’s Discussion and Analysis of Results of Operations and Financial
Condition” of this Annual Report for more information on aircraft retirements during 2023.
We took delivery of two Boeing 777 Freighter (“B777F”) aircraft in 2023, and plan to deploy an additional six B777F aircraft during
2024 and 2025. Similarly, we took delivery of 14 Boeing 767-300 Freighter (“B767F”) aircraft in 2023, and plan to deploy an
additional 24 B767F aircraft during 2024 and 2025. Delays could impact these timelines. We also continue to deploy new ATR 72-
600F aircraft for shorter feeder routes to replace our aging ATR-42 aircraft and Cessna SkyCourier 408 cargo aircraft to help reduce
the number of planes needed per feeder route and further improve our fuel efficiency. For more information about our expected future
aircraft deliveries, see “Item 2. Properties” of this Annual Report under the caption “FedEx Express Segment” and Note 17 of the
accompanying consolidated financial statements.
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Facilities
We aim to continuously improve the sustainability, reduce the environmental impact, and increase the efficiency of our more than
5,000 air and ground hubs, local stations, freight service centers, and retail locations. While our energy demand is increasing to
support electric vehicle deployment and charging infrastructure, we have increased our focus on facility energy management and off-
site renewable energy procurement strategies to overcome this challenge. Energy management systems are essential to increasing
efficiency at our facilities through monitoring, regulating, and optimizing our lighting, heating, ventilation, and air-conditioning
equipment. In 2022, we generated on- and off-site solar energy at 29 locations across our operating companies.
We adopt the Leadership in Energy and Environmental Design (“LEED”) standard in the U.S. and the Building Research
Establishment Environmental Assessment Method (“BREEAM”) in Europe to guide efficient facility design when appropriate. FedEx
Express and FedEx Freight seek LEED certification on all new construction, and in total FedEx has 44 LEED-certified facilities and
13 BREEAM-certified facilities across our operating companies.
To reduce our operational waste footprint, we implement waste and recycling management processes in the U.S. We prioritize
reducing our waste generation and recycling the waste we do produce.
Sustainable Customer Solutions
FedEx works to minimize packaging materials, optimize customer package size and weight, increase shipping efficiency, and
maximize recyclability to reduce the environmental impacts of packaging materials and transporting goods. We offer end-to-end
sustainability for customers by supplying sustainable packaging solutions and exploring carbon-neutral shipping opportunities. FedEx-
branded cardboard packaging is 100% recyclable and contains an average of 36% recycled content. During 2022, 64% of FedEx-
branded packaging was third-party certified and all paper purchased by FedEx Office was from vendors with responsible forest-
management practices.
In 2023, we introduced the FedEx Sustainability Insights tool in the U.S., which built upon our previous Customer Emissions
Calculator, to increase accessibility for our customers and suppliers to estimate CO2e shipping emissions at package and account
levels. Created by FedEx Dataworks, this cloud-based engine uses near-real time FedEx network data to estimate CO2e emissions for
both individual tracking numbers and fedex.com accounts. Users can view historical emissions data by account as well as search by
tracking number with their fedex.com login.
For additional information on the ways we are minimizing our impact on the environment, see fedex.com/en-us/sustainability.html.
Governance
The FedEx Board of Directors is comprised of a majority of independent directors and is committed to the highest quality corporate
governance and accountability to stockholders. Our Board of Directors periodically reviews all aspects of our governance policies and
practices, including our Corporate Governance Guidelines (the “Guidelines”) and our Code of Conduct, in light of best practices and
makes whatever changes it deems appropriate to further our longstanding commitment to the highest standards of corporate
governance. The Guidelines and the Code of Conduct, which apply to all of our directors, officers, and employees, including our
principal executive officer and senior financial officers, are available under the ESG heading under “Governance” on the Investor
Relations page of our website at investors.fedex.com. We will post under the ESG heading on the Investor Relations page of our
website information regarding any amendment to, or waiver from, the provisions of the Code of Conduct to the extent such disclosure
is required.
Business Segments
The following describes in more detail the operations of each of our principal operating segments:
FedEx Express Segment
FedEx Express
Overview
FedEx Express invented express distribution 50 years ago in 1973 and remains the industry leader, providing rapid, reliable, time-
definite delivery of packages and freight to more than 220 countries and territories through an integrated global network.
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FedEx Express offers a wide range of U.S. domestic and international shipping services for delivery of packages and freight,
connecting markets that generate more than 99% of the world’s gross domestic product through door-to-door, customs-cleared service,
historically with a money-back guarantee. As of July 13, 2023, the money-back guarantee remains suspended for certain FedEx
Express services in order to balance our focus on service and safety. FedEx Express’s unmatched air route authorities and extensive
transportation infrastructure, combined with leading-edge information technologies, make it the world’s largest express transportation
company. As of May 31, 2023, FedEx Express employed approximately 245,000 employees and had approximately 70,000 drop-off
locations (including FedEx Office stores and FedEx OnSite locations, such as nearly 17,000 Walgreens, Dollar General, and
Albertsons stores), 700 aircraft, and more than 82,000 vehicles in its global network.
FedEx Express also provides time-critical shipment services through FedEx Custom Critical, Inc. (“FedEx Custom Critical”) and
cross-border enablement and technology solutions and e-commerce transportation solutions.
Services
FedEx Express offers a wide range of U.S. domestic and international shipping services for delivery of packages and freight. FedEx
Express offers three U.S. domestic overnight package delivery services: FedEx First Overnight, FedEx Priority Overnight, and FedEx
Standard Overnight. FedEx SameDay service is available 365 days a year throughout all 50 states for urgent shipments up to 150
pounds. FedEx Express also offers U.S. express overnight and deferred freight services to handle the needs of the time-definite freight
market.
International express and deferred package delivery is available to more than 220 countries and territories, with a variety of time-
definite services to meet distinct customer needs. FedEx International Economy provides time-definite delivery typically in two to five
business days. FedEx International First provides time-definite delivery to select postal codes in more than 25 countries and territories,
with delivery to select U.S. ZIP Codes as early as 8:00 a.m. from more than 90 countries and Caribbean islands in one or two business
days, delivery by 10:00 a.m. in one business day from the U.S. to Canada, and by 11:00 a.m. in one business day from the U.S. to
Mexico. FedEx Express also offers domestic pickup-and-delivery services within certain non-U.S. countries, including France, the
United Kingdom, Australia, Brazil, Italy, Canada, Mexico, Poland, India, China, and South Africa. In addition, FedEx Express offers
comprehensive international express and deferred freight services, real-time tracking, and advanced customs clearance.
Our FedEx International Priority service provides end-of-day time-definite delivery in one to three business days to more than 220
countries and territories, and our FedEx International Priority Express service provides midday time-definite delivery in one to three
business days to more than 25 countries and territories. Additionally, FedEx International Connect Plus, a contractual e-commerce
service currently available from nearly 60 origin countries to over 195 destination countries, provides day-definite delivery typically
within two to five business days.
For information regarding FedEx Express e-commerce tools and solutions, such as FedEx Delivery Manager and FedEx Returns
Technology, see “FedEx Services Segment — Customer-Driven Technology — E-Commerce Solutions.”
International Expansion
Over the years, FedEx Express has added capabilities in important international markets that have given us more robust transportation
networks. Our 2016 acquisition of TNT Express accelerated our European and global growth; substantially enhanced our global
footprint through TNT Express’s lower-cost road networks in Europe, the Middle East, and Asia; and expanded our capabilities and
solutions for our customers. The completion of the physical network integration of TNT Express into FedEx Express in 2022 and
consolidation of flights into our Paris hub allow us to significantly improve operational efficiency, and the reopening and completion
of central European road hubs in Duiven, The Netherlands and Novara, Italy in 2023 have improved our intra-European service.
We also have expanded our capabilities in the Asia-Pacific markets, including through the establishment of our Asia-Pacific hub at the
Guangzhou Baiyun International Airport in southern China; our North Pacific regional hub at the Kansai International Airport in
Osaka, Japan, which serves as a consolidation point for shipments from northern Asia to the U.S.; and our International Express and
Cargo Hub in Shanghai at Shanghai’s Pudong International Airport. During 2020, we added 14 new Asia-Pacific origin markets for
FedEx International First service to the U.S. and Canada. These developments allow us to continue to better serve our global
customers doing business in the Asia-Pacific markets. In 2022, FedEx Express entered into a strategic alliance with Delhivery, a
leading logistics and supply chain services company in India.
To facilitate the use of our growing international network, we offer a full range of international trade consulting services and a variety
of online tools that enable customers to more easily determine and comply with international shipping requirements.
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U.S. Postal Service Agreement
Pursuant to an agreement with the U.S. Postal Service (“USPS”) that expires on September 29, 2024, FedEx Express provides airport-
to-airport transportation of USPS First Class Mail, Priority Mail Express, and Priority Mail within the U.S. FedEx Express also
provides transportation and delivery for the USPS’s international delivery service called Global Express Guaranteed under a separate
agreement. For more information about our relationship with the USPS, see “Item 1A. Risk Factors” of this Annual Report.
Pricing
FedEx Express periodically publishes updates to the list prices for the majority of its services in its Service Guides. In general,
shipping rates are based on the service selected, origin, destination, weight, size, any ancillary service charge, and whether the
customer charged the shipment to a FedEx account. Effective January 2, 2023, FedEx Express implemented a 6.9% average list price
increase for U.S. domestic, U.S. export, and U.S. import services.
In order to manage demand and capacity constraints in connection with the COVID-19 pandemic, between April 2020 and November
2020 FedEx Express implemented temporary surcharges on all international package and airfreight shipments. These surcharges
continued as peak surcharges beginning in November 2020 and remain in effect. Additionally, beginning in June 2020 FedEx Express
has implemented a series of peak surcharges generally applying to U.S. domestic shipments that are oversized or require additional
handling, and to residential packages for customers meeting a certain volume threshold. Specific applicable surcharges have been
adjusted periodically since their implementation, and higher surcharges were applied during the 2023 holiday peak season. Effective
January 16, 2023, the U.S. domestic holiday peak surcharges were no longer in effect for residential shipments, and peak surcharges
for shipments that are oversized or require additional handling were adjusted downward.
FedEx Express has an indexed fuel surcharge for U.S. domestic and U.S. outbound shipments and for shipments originating
internationally, where legally and contractually possible. FedEx Express fuel surcharges are adjusted on a weekly basis. The fuel
surcharge is based on a weekly fuel price from ten days prior to the week in which it is assessed. Effective April 4, 2022, the tables
used to determine U.S. domestic fuel surcharges at FedEx Express were updated. Effective January 30, 2023, the tables used to
determine certain international fuel surcharges at FedEx Express were updated. See the “Results of Operations and Outlook —
Consolidated Results — Fuel” section of “Item 7. Management’s Discussion and Analysis of Results of Operations and Financial
Condition” of this Annual Report for more information.
Operations
FedEx Express’s primary sorting facility, located in Memphis, serves as the center of the company’s multiple hub-and-spoke system.
A second national hub facility is located in Indianapolis. We are making investments over multiple years in our facilities to expand
and modernize our Indianapolis hub and modernize our Memphis World Hub. See the “Financial Condition — Liquidity Outlook”
section of “Item 7. Management’s Discussion and Analysis of Results of Operations and Financial Condition” of this Annual Report
for more information. In addition to these national hubs, FedEx Express operates regional hubs in Fort Worth, Newark, Oakland, and
Greensboro and major metropolitan sorting facilities in Chicago and Los Angeles.
Facilities in Anchorage, Paris, Cologne, Guangzhou, and Osaka serve as sorting facilities for express package and freight traffic
moving to and from Asia, Europe, and North America. Additional major sorting and freight handling facilities are located at Narita
Airport in Tokyo and Stansted Airport outside London. The facilities in Paris, Cologne, Guangzhou, and Osaka are also designed to
serve as regional hubs for their respective market areas. A facility in Miami — the Miami Gateway Hub — serves our South Florida,
Latin American, and Caribbean markets. A central air hub near Liege, Belgium connects specific large European markets. In addition
to its worldwide air network, FedEx Express operates road networks in North America, Europe, the Middle East, Asia, Australia, and
South America. FedEx Express’s unique European road network connects more than 45 countries and territories through 28 transit
hubs and more than 700 stations.
Throughout its worldwide network, FedEx Express operates city stations and employs a staff of customer service agents, cargo
handlers, and couriers who pick up and deliver shipments in the station’s service area. In some international areas, independent agents
(“Global Service Participants”) have been selected to complete deliveries and to pick up packages. For more information about our
sorting and handling facilities, see “Item 2. Properties” of this Annual Report under the caption “FedEx Express Segment.”
In connection with our DRIVE initiatives and through collaborations with FedEx Dataworks, we are transforming and optimizing the
FedEx Express network to be more agile and efficient, including through the deployment of digital assets that allow us to more
effectively balance the use of FedEx aircraft and Global Service Participants and implementation of a single daily dispatch of couriers
within the U.S. domestic network.
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FedEx Office offers retail access to FedEx Express shipping services at all of its retail locations. FedEx Express also has alliances with
certain other retailers to provide in-store drop-off sites, including at nearly 17,000 Walgreens, Dollar General, and Albertsons stores.
Our unstaffed FedEx Drop Boxes provide customers the opportunity to drop off packages in office buildings, shopping centers, and
corporate or industrial parks.
Fuel Supplies and Costs
During 2023, FedEx Express purchased jet fuel from various suppliers under contracts that vary in length and which provide for
estimated amounts of fuel to be delivered. The fuel represented by these contracts is purchased at market prices. We do not have any
jet fuel hedging contracts. See “Pricing” above.
The following table sets forth FedEx Express’s costs for jet fuel and its percentage of FedEx Corporation consolidated revenues for
the last five fiscal years:
Fiscal Year
2023
2022
2021
2020
2019
Total Jet
Fuel Cost
(in millions)
Percentage of
Consolidated
Revenue
$
4,515
3,867
2,065
2,265
2,847
5.0%
4.1
2.5
3.3
4.1
Most of FedEx Express’s vehicle fuel needs are satisfied by retail purchases with various discounts.
Competition
As described in “Item 1A. Risk Factors” of this Annual Report, the express package and freight markets are both highly competitive
and sensitive to price and service, especially in periods of little or no macroeconomic growth. The ability to compete effectively
depends upon price, frequency, reliability, capacity and speed of scheduled service, ability to track packages, extent of geographic
coverage, innovative service offerings, and the fit within the customer’s overall supply chain.
Competitors within the U.S. include other package delivery concerns, principally United Parcel Service, Inc. (“UPS”), passenger
airlines offering express package services, regional delivery companies, air freight forwarders, and the USPS. FedEx Express’s
principal international competitors are DHL, UPS, DPD (a subsidiary of France’s La Poste’s GeoPost), General Logistics Systems (a
Royal Mail-owned parcel delivery group), foreign postal authorities, passenger airlines, air freight forwarders, regional carriers, and
all-cargo airlines. FedEx Express also competes with startup companies that combine technology with crowdsourcing to focus on local
market needs. In addition, some high-volume package shippers, such as Amazon.com, are developing and implementing in-house
delivery capabilities and utilizing independent contractors for deliveries, and may be considered competitors. For example,
Amazon.com has established a network of hubs, aircraft, and vehicles and has expressed an intention to offer its internal delivery
capabilities broadly to third parties. Many of FedEx Express’s international competitors are government-owned, -controlled, or -
subsidized carriers, which may have greater resources, lower costs, less profit sensitivity, and more favorable operating conditions
than FedEx Express. For more information, see “Item 1A. Risk Factors” of this Annual Report.
Employees
John A. Smith is the President and Chief Executive Officer — U.S. and Canada Ground Operations of FedEx Express and Richard W.
Smith is the President and Chief Executive Officer — Airline and International of FedEx Express. As of May 31, 2023, FedEx
Express employed approximately 188,000 permanent full-time and approximately 56,000 permanent part-time employees.
The pilots of FedEx Express, who are a small number of its total employees, are represented by ALPA and are employed under a
collective bargaining agreement that took effect in November 2015. The collective bargaining agreement became amendable in
November 2021. Bargaining for a successor agreement began in May 2021, and in November 2022 the NMB began actively
mediating the negotiations. In May 2023, FedEx Express reached a tentative successor agreement with ALPA. The tentative
agreement was approved by ALPA’s FedEx Express Master Executive Council in June 2023 and is being presented to FedEx
Express’s pilots for ratification during the first quarter of 2024. The ongoing ratification process has no effect on our operations.
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In addition to our pilots at FedEx Express, certain of FedEx Express’s non-U.S. employees are unionized. In June 2022, the Transport
Workers Union filed an application with the NMB requesting an election to represent approximately 130 Global Operations Control
(“GOC”) specialists who perform flight dispatching functions in FedEx Express’s GOC center. The NMB dismissed the application in
December 2022. FedEx Express believes its employee relations are excellent. See “Item 1A. Risk Factors” of this Annual Report for
more information.
FedEx Custom Critical
FedEx Custom Critical provides a range of expedited, time-specific freight-shipping services throughout the U.S., Canada, and
Mexico. Among its services are Surface Expedite, providing exclusive-use shipping and time-definite services; Air Expedite, offering
an array of expedited air solutions to meet customers’ critical delivery times; and White Glove Services, for shipments that require
extra care in handling, temperature control, or specialized security. Service from FedEx Custom Critical is available 24 hours a day,
365 days a year. FedEx Custom Critical continuously monitors shipments through an integrated proprietary shipment-control system,
including two-way satellite communications on exclusive-use shipments.
FedEx Ground Segment
Overview
By leveraging the FedEx brand, maintaining a low-cost structure, and efficiently using information technology and advanced
automation systems, FedEx Ground continues to enhance its competitive position as a leading provider of business and residential
ground package delivery services. As of July 13, 2023, the money-back guarantee for all FedEx Ground services remains suspended in
order to balance our focus on service and safety. FedEx Ground serves customers in the North American small-package market,
focusing on business and residential delivery of packages weighing up to 150 pounds. Ground service is provided to 100% of the
continental U.S. population and overnight service of up to 400 miles to nearly 100% of the continental U.S. population. Service is also
provided to nearly 100% of the Canadian population. In addition, FedEx Ground offers service to Alaska and Hawaii through a ground
and air network operation coordinated with other transportation providers. FedEx Ground provides seven-day-per-week residential
delivery to more than half of the U.S. population. See “One FedEx and Network 2.0” above for information regarding the transition of
all FedEx Ground operations and personnel in Canada to FedEx Express beginning in April 2024.
The company offers FedEx Home Delivery service, which reaches 100% of U.S. residences. FedEx Home Delivery is dedicated to
meeting the delivery needs of residential customers and provides routine Saturday and evening delivery and premium options such as
day-specific, appointment, and signature delivery. Sunday delivery is provided for more than half of the U.S. population. FedEx Home
Delivery brings unmatched services to residential shippers and their customers and is the first residential ground package delivery
service to have offered a money-back guarantee. FedEx Ground Economy service is available for the consolidation and delivery of
high volumes of low-weight, less time-sensitive business-to-consumer packages to any residential address or PO Box in the U.S.
Pricing
FedEx Ground periodically publishes updates to the list prices for the majority of its services in its Service Guide. In general, U.S.
shipping rates are based on the service selected, origin, destination, weight, size, any ancillary service charge, and whether the
customer charged the shipment to a FedEx account. Effective January 2, 2023, FedEx Ground and FedEx Home Delivery
implemented a 6.9% average list price increase. FedEx Ground Economy average list prices also increased.
To manage demand and capacity constraints in connection with the COVID-19 pandemic, beginning in June 2020 FedEx Ground
implemented a series of surcharges generally applying to shipments that are oversized, unauthorized, or require additional handling; to
residential packages for customers meeting a certain volume threshold; and to FedEx Ground Economy shipments. Specific applicable
surcharges have been adjusted periodically since their implementation, and higher surcharges were applied during the 2023 holiday
peak season. Effective January 16, 2023, the holiday peak surcharges were no longer in effect for residential shipments, and peak
surcharges for shipments that are oversized or require additional handling were adjusted downward.
FedEx Ground has an indexed fuel surcharge, which is adjusted on a weekly basis. The fuel surcharge is based on a weekly fuel price
from two weeks prior to the week in which it is assessed. Effective April 4, 2022, the tables used to determine fuel surcharges at
FedEx Ground were updated. See the “Results of Operations and Outlook — Consolidated Results — Fuel” section of “Item 7.
Management’s Discussion and Analysis of Results of Operations and Financial Condition” of this Annual Report for more
information.
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Operations
FedEx Ground operates a highly flexible network of over 700 sortation and distribution facilities, including more than 160 fully
automated stations, in the U.S. and Canada as of May 31, 2023. FedEx Ground conducts its operations primarily with more than
100,000 vehicles owned or leased by independent service providers. To provide FedEx Home Delivery service and FedEx Ground
Economy service, FedEx Ground leverages its pickup operation and hub and linehaul network.
Following a network expansion in recent years that substantially increased FedEx Ground’s daily capacity through the addition of new
facilities featuring the latest automated sorting technology as well as the expansion or relocation of existing hubs and other facilities,
in 2023 the company rationalized its operations in response to lower volumes by consolidating sorts and cancelling several planned
network capacity projects, continuing to manage staffing levels effectively, and reducing Sunday delivery operations.
FedEx Ground continues to leverage opportunities to maximize utilization of existing facilities and deploy new technologies to
enhance operational efficiency. Advanced automated unloading and sorting technology is used to streamline the handling of millions
of packages daily. FedEx Ground yard management systems, which interact with GPS tags on each trailer and create geofences around
FedEx Ground facilities, automatically notify the control center when a trailer arrives and departs. Using overhead laser and six-sided
camera-based bar code scan technology, hub conveyors electronically guide packages to their appropriate destination chute, where
they are loaded for transport to their respective destination stations for local delivery.
Through collaboration with FedEx Dataworks, FedEx Ground is implementing dynamic scheduling tools to match sort staffing
headcount with volumes and is introducing capabilities to allow certain packages to bypass station sortation and proceed directly to
vehicles, which helps to maximize station capacity. Dock modernization efforts enabled by FedEx Dataworks, including a new
network operating plan that uses machine learning and algorithms to develop more detailed and accurate volume forecasts, are
enhancing productivity at FedEx Ground in furtherance of our DRIVE initiatives. Additionally, the company is testing autonomous,
driverless technologies in the handling of large, non-conveyable packages, as well as artificial intelligence-enabled robotic product
sortation systems to sort small packages.
Advanced route optimization technology leveraging the capabilities of FedEx Dataworks provides service providers near real-time
data that can be used to plan efficient delivery routes and make decisions about vehicle mix and workforce. Additionally, software
systems and internet-based applications are deployed to offer customers new ways to connect internal package data with external
delivery information. FedEx Ground provides shipment tracing and proof-of-delivery signature functionality through the FedEx
website, fedex.com. For additional information regarding FedEx Ground e-commerce tools and solutions, including FedEx Delivery
Manager and FedEx Returns Technology, see “FedEx Services Segment — Customer-Driven Technology — E-Commerce
Solutions.”
FedEx Ground has introduced new vehicle safety technologies and incentives for adoption by its service providers, as well as new
eligibility standards for drivers employed by service providers. Additionally, FedEx Ground has made significant operational
enhancements to ensure safe and reliable handling of large and heavy items. These changes include designing new facilities, adding
equipment to certain facilities, and making other operational adjustments.
FedEx Office offers retail access to FedEx Ground shipping services at all of its retail locations. FedEx Ground is also available as a
service option at all FedEx Authorized ShipCenters and other FedEx OnSite locations, including at nearly 17,000 Walgreens, Dollar
General, and Albertsons stores.
As of May 31, 2023, FedEx Ground employed approximately 56,000 permanent full-time and approximately 136,000 permanent part-
time employees. In addition, FedEx Ground contracts with nearly 7,000 independent small businesses to conduct its linehaul and
pickup-and-delivery operations, as the use of these service providers is well suited to the needs of the ground delivery business and its
customers.
FedEx Ground is defending lawsuits in which it is alleged that FedEx Ground should be treated as an employer or joint employer of
drivers employed by service providers engaged by FedEx Ground. We continue to believe that FedEx Ground is not an employer or
joint employer of the drivers of these independent businesses. The status of the drivers employed by these service providers could be
further challenged in connection with our one FedEx consolidation plan. For a description of these proceedings, see “Item 1A. Risk
Factors” of this Annual Report and Note 18 of the consolidated financial statements included in “Item 8. Financial Statements and
Supplementary Data” of this Annual Report.
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Scott L. Ray is the President of FedEx Ground. FedEx Ground is headquartered in the Pittsburgh, Pennsylvania area, and its primary
competitors are UPS, the USPS, and regional delivery carriers. FedEx Ground also competes with startup companies that combine
technology with crowdsourcing to focus on local market needs. In addition, some high-volume package shippers, such as
Amazon.com, are developing and implementing in-house delivery capabilities and utilizing independent contractors for deliveries. For
example, Amazon.com has established a network of hubs and vehicles and has expressed an intention to offer its internal delivery
capabilities broadly to third parties. For more information, see “Item 1A. Risk Factors” of this Annual Report.
FedEx Freight Segment
Overview
FedEx Freight is a leading North American provider of LTL freight services, offering choice, simplicity, and reliability to meet the
needs of LTL shippers — FedEx Freight Priority, when speed is critical to meet a customer’s supply chain needs; FedEx Freight
Economy, when a customer can trade time for cost savings; and FedEx Freight Direct, a service to meet the needs of the growing e-
commerce market for delivery of big and bulky products to or through the door for residences and businesses. Through one
comprehensive network of service centers and advanced information systems, FedEx Freight provides service to virtually every U.S.
ZIP Code (including Alaska and Hawaii) with industry-leading transit times. FedEx Freight Priority has the fastest published transit
times of any nationwide LTL service. Internationally, FedEx Freight Canada offers FedEx Freight Priority service, serving most points
in Canada, as well as FedEx Freight Priority and FedEx Freight Economy service between Canada and the U.S. In addition, FedEx
Freight serves Mexico, Puerto Rico, and the U.S. Virgin Islands via alliances. As of July 13, 2023, the money-back guarantee for all
FedEx Freight services remains suspended in order to balance our focus on service and safety.
Through its many service offerings, FedEx Freight can match customers’ time-critical needs with industry-leading transit times. With
the expansion of FedEx electronic solutions, LTL shippers have the convenience of a single shipping and tracking solution for FedEx
Freight, FedEx Express, and FedEx Ground. These solutions make freight shipping easier and provide customers easy access to their
account information. The FedEx Freight Advance Notice feature available on FedEx Freight Priority shipments uses the company’s
innovative technology systems to proactively notify FedEx Freight customers via the internet, e-mail, or fax when a shipment may be
delayed beyond its estimated delivery date, providing customers with greater visibility and control of their LTL freight shipments.
Customers can also process cross-border LTL shipments to and from Canada and Mexico, as well as intra-Canada and -Mexico
shipments, through FedEx Ship Manager at fedex.com, FedEx Ship Manager Software, FedEx Ship Manager Server, and FedEx Web
Services. Additionally, FedEx Freight A.M. Delivery offers freight delivery by 10:30 a.m. within and between the U.S. and Canada.
FedEx Freight also offers LTL Select, a free cloud-based, multi-carrier transportation management system that provides customers
with visibility into all available carriers and their pricing in one location, as well as the ability to book service and make payments.
FedEx Freight uses radio frequency identification technology and customized software to improve shipment visibility on its docks and
enhance custodial control at the handling unit level.
FedEx Freight Direct addresses the growing e-commerce market for big and bulky products. It has four delivery service levels to meet
customer needs, with basic and basic by appointment to-the-door services available to nearly 100% of the U.S. population and
standard and premium through-the-door services available to 90% of the continental U.S. population, as well as flexible delivery
windows, end-to-end visibility, proactive notifications, and returns services with flexible pickup windows and label-less options.
As of May 31, 2023, the FedEx Freight segment was operating nearly 30,000 vehicles from a network of approximately 390 service
centers and had approximately 43,000 employees. The company plans to close and consolidate approximately 30 locations in the first
quarter of 2024, and conducted several rounds of furloughs to match staffing with volume levels in 2023. Lance D. Moll is the
President and Chief Executive Officer of FedEx Freight, which is based in Memphis, Tennessee. FedEx Freight’s primary competitors
are YRC Worldwide Inc. (which includes YRC Regional Transportation and YRC Freight), XPO Logistics, Inc., Old Dominion
Freight Line, Inc., ABF Freight (an ArcBest company), SAIA, Inc., and TFI International Inc.
We are currently bargaining with the International Brotherhood of Teamsters at one FedEx Freight facility.
Pricing
FedEx Freight periodically publishes updates to the list prices for the majority of its services in its 100 Rules Tariff. In general,
shipping rates are based on the service selected, origin, destination, weight, class, any ancillary service charge, and whether the
customer charged the shipment to a FedEx account. On January 2, 2023, FedEx Freight implemented a 6.9% average list price
increase for customers who use FXF PZONE and FXF EZONE rates and a 7.9% average list price increase for customers who use
FXF 1000 and FXF 501. These increases apply for shipments within the U.S. and between the contiguous U.S. and Canada.
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In order to manage demand and capacity constraints, beginning in July 2021 FedEx Freight implemented a peak surcharge applying to
specific delivery points within the U.S. The peak surcharge has been adjusted periodically since implementation. Effective November
15, 2021, FedEx Freight increased applicable length surcharges. Effective January 17, 2022, FedEx Freight added a surcharge that
applies when a pickup is performed and no shipment is tendered to the carrier. Effective January 16, 2023, FedEx Freight changed the
extreme length surcharge to a tier-based length structure. The company continues to explore ways to modernize freight pricing
including through dimension-in-motion technology, which more accurately captures freight profile and improves its ability to cost and
price shipments.
FedEx Freight has an indexed fuel surcharge, which is adjusted on a weekly basis. The fuel surcharge is based on a weekly fuel price
from two days prior to the day in which it is assessed. Effective April 4, 2022, the tables used to determine fuel surcharges at FedEx
Freight were updated. See the “Results of Operations and Outlook — Consolidated Results — Fuel” section of “Item 7.
Management’s Discussion and Analysis of Results of Operations and Financial Condition” of this Annual Report for more
information.
FedEx Services Segment
FedEx Services provides our other companies with sales, marketing, information technology, communications, customer service,
technical support, billing and collection services, and certain other back-office support. Through FedEx Services, we provide a
convenient single point of access for many customer support functions, enabling us to more effectively sell the entire portfolio of
transportation services and to help ensure a consistent and outstanding experience for our customers.
Brie A. Carere and Robert B. Carter each serve as the Co-President and Co-Chief Executive Officer of FedEx Services, which is based
in Memphis, Tennessee. As of May 31, 2023, the FedEx Services segment had approximately 15,000 employees.
Customer-Driven Technology
FedEx is a world leader in technology, and FedEx founder Frederick W. Smith’s vision that “the information about a package is as
important as the delivery of the package itself” remains at the core of our comprehensive technology strategy. We strive to build
technology solutions that will solve our customers’ business problems with simplicity, convenience, speed, and reliability.
Additionally, FedEx stands at the nexus of digital and physical networks, a crucial intersection for the success of e-commerce
deliveries. We continue to expand our e-commerce convenience network and explore innovative alternatives to help customers and
businesses deliver. During 2023 we continued to advance a major information technology transition from traditional mainframe
computing to cloud-based systems, which is delivering significant benefits in terms of flexibility, security, speed to market, and
resiliency. See “FedEx Dataworks Operating Segment” below for more information on the solutions we are creating to “Innovate for
Tomorrow.”
Shipping Management and Precision Tracking
The fedex.com website is widely recognized for its speed, ease of use, and customer-focused features. The advanced tracking
capability within FedEx Tracking provides customers with a consolidated view of inbound and outbound shipments. Additionally, an
advanced machine learning and artificial intelligence model developed by FedEx Dataworks has enhanced tracking capabilities on
fedex.com, delivering greater estimated delivery date accuracy, including updates for early or delayed shipments. FedEx Virtual
Assistant on fedex.com is an artificial-intelligence-enabled service that provides answers to customer shipping questions, allowing our
customer service representatives and sales professionals to focus on higher-value customer interactions.
SenseAware, a FedEx innovation currently available in 135 countries worldwide, allows customers to stay connected to their critical
shipments by providing real-time updates regarding current location, precise temperature, relative humidity, barometric pressure
readings, light exposure, and shock events. Additionally, FedEx SenseAware ID is a lightweight sensor-based logistics device that
delivers a new level of precision tracking. The enhanced location visibility provided by FedEx SenseAware ID is creating
opportunities for FedEx customers to reimagine their supply chains through real-time updates on a package’s location within the
FedEx Express network. FedEx is currently expanding access to FedEx SenseAware ID and plans to eventually make FedEx
SenseAware ID available for a broad range of premium FedEx Express services.
FedEx Mobile is a suite of solutions including the FedEx mobile application, FedEx mobile website, and SMS text messaging. The
FedEx Mobile app provides convenience for recipients to track packages and access FedEx Delivery Manager to customize home
deliveries. Shippers can easily get rates and estimated delivery times and swiftly create a shipping label. All users can quickly find the
nearest FedEx location for Hold at Location or drop-off. It is available on Android™ and Apple devices. The FedEx Mobile app has
expanded to more than 220 countries and territories and 40 languages. SMS Notifications allows customers to track or follow a
package via text messaging, and it is currently available in five countries.
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Additionally, our FedEx Ship Manager suite of solutions, which was modernized in 2023, offers a wide range of options to help our
customers manage their parcel and LTL shipping and associated processes.
E-Commerce Solutions
FedEx Delivery Manager allows our U.S. residential customers to customize home deliveries to fit their schedule by providing a range
of options to schedule dates, locations, and times of delivery. Additionally, FedEx Returns Technology, a comprehensive solution for
returns management, provides high-volume merchants and e-tailers complete visibility into returns and an easy way to track
shipments, manage inventory, analyze returns trends, and make more informed decisions based on shoppers’ returns behaviors. In
2023 we launched FedEx Consolidated Returns in the U.S., a low-priced, easy e-commerce solution for low-weight returns facilitated
through supply chain services offered by FedEx Logistics and FedEx Office. Through FedEx Consolidated Returns, shoppers who
purchased from participating merchants can drop off the items they wish to return with no box or label required at approximately
2,000 FedEx Office locations. The returned items will then be consolidated with other returns and processed through FedEx Logistics
and sent back to the merchants via a less-than-truckload option.
FedEx OnSite, our retail convenience network, utilizes third-party retailers to receive and hold packages for FedEx customers. The
FedEx OnSite network has grown to include nearly 17,000 Walgreens, Dollar General, and Albertsons stores in addition to our
approximately 2,000 FedEx Office locations. In addition to allowing for an easy returns and drop-off experience for shoppers, the
FedEx OnSite network is well positioned to serve as a “buy online, pickup in store” network for small and medium merchants without
brick-and-mortar locations. We have also added FedEx Returns Technology to the Walgreens retail network, which allows for in-store
printing of return shipping labels and eliminates the need to include a return label in every package.
We have expanded e-commerce delivery options for retailers with FedEx Extra Hours, a service that enables participating retailers to
fulfill e-commerce orders into the evening and receive late pickups by FedEx Express, with next-day local delivery and two-day
shipping to any address in the continental U.S. FedEx Extra Hours, which is currently available to select customers, allows retailers to
extend evening order cutoff times by five to eight hours, with some as late as midnight, depending on their current order fulfillment
process.
In June 2022, FedEx announced the launch of Picture Proof of Delivery for express and ground residential deliveries in the U.S. and
Canada that are released without a signature. The capability has expanded to 90% of global residential deliveries.
Through innovative partnerships, FedEx Dataworks seeks to open pathways to e-commerce and empower customers with
differentiated insights and tools. In 2021, we announced a multi-year collaboration with Adobe, starting with the integration of
ShopRunner with Adobe Commerce’s Magento platform. By integrating their online storefronts with ShopRunner, Adobe merchants
are able to offer seamless checkout, two-day shipping, easy returns, and exclusive offers to shippers. The collaboration also gives
merchants access to FedEx post-purchase logistics intelligence, allowing for better management of supply chains. In 2022, we
announced a multi-year partnership with Salesforce that integrates Salesforce Commerce Cloud and Salesforce Order Management
with innovative capabilities from FedEx and ShopRunner. In January 2022, FedEx and Microsoft announced a new cross-platform
logistics solution for e-commerce aimed at increasing merchant competitiveness in the e-commerce space by improving customer
engagement and providing enhanced shipping options, which was made available to customers in the U.S. in 2023. Additionally, in
June 2022 FedEx and FourKites announced a strategic alliance to provide businesses with new, more robust real-time supply chain
visibility capabilities. In November 2022, we announced a strategic alliance with Cart.com to create integrated solutions that help
address some of the biggest e-commerce challenges.
Autonomous Solutions
FedEx is exploring the use of autonomous delivery technology within its operations. In 2022, we announced a multi-year, multi-phase
agreement to test Nuro’s next-generation autonomous delivery vehicle within FedEx operations. The collaboration with Nuro will
explore various use cases for on-road autonomous vehicle logistics such as multi-stop and appointment-based deliveries.
In 2022, we began a pilot program with Aurora Innovation, Inc. (“Aurora”) and PACCAR Inc. to test Aurora’s autonomous driving
technology in PACCAR autonomous vehicle platform-equipped trucks within FedEx linehaul operations. Additionally, FedEx
Express is developing plans to test Elroy Air’s autonomous air cargo system within the company’s middle-mile logistics operations,
moving shipments between sortation locations. We are also working with major national retailers, fast food restaurants, and drug
stores to help assess different customers’ autonomous delivery needs. In 2023, FedEx ended the research and development program
for Roxo, the FedEx SameDay Bot, to prioritize these other nearer-term opportunities.
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Marketing
The FedEx brand name symbolizes outstanding service, reliability, and speed. Emphasis is continually placed on promoting and
protecting the FedEx brand, one of our most important assets. As a result, FedEx is one of the most widely recognized brands in the
world. In addition to television, print, and digital advertising, we promote the FedEx brand through sponsorships and special events.
For example, FedEx sponsors:
• The UEFA Champions League, which is broadcast in over 200 countries and territories worldwide.
• The season-long FedExCup competition on the PGA Tour, and the FedEx St. Jude Championship, a PGA Tour event that
has raised millions of dollars for St. Jude Children’s Research Hospital and is one of three annual FedExCup playoff events.
• The #11 Joe Gibbs Racing Toyota Camry driven by Denny Hamlin in the NASCAR Cup Series.
Additionally, FedEx is the “Official Delivery Service Sponsor” and “Official Office Services Provider” of the NFL, through which we
conduct events and other activities to promote the FedEx brand, such as the “FedEx Air & Ground” NFL Players of the Week and
Players of the Year Awards.
Information Security
FedEx Services has a team of highly qualified professionals dedicated to securing information about our customers’ shipments and
protecting our customers’, vendors’, and employees’ privacy, and we strive to provide a safe, secure online environment for our
customers. We are committed to compliance with applicable information security laws, regulations, and industry standards. For a
description of risks related to information security, see “Item 1A. Risk Factors” of this Annual Report.
FedEx Dataworks Operating Segment
The FedEx Dataworks operating segment is focused on putting our data into context and using it to enhance the efficiency of the
FedEx network and our customers’ supply chains, as well as the end-to-end experience of our customers. The size and scale of our
global network gives us a bird’s-eye view of global supply chains and trends and provides an immense amount of data. As the digital
twin of our physical network and a key enabler of our DRIVE transformation, FedEx Dataworks leverages this information to allow us
to work differently through a more technology-enabled, data-driven approach. See “FedEx Express Segment — FedEx Express —
Operations” and “FedEx Ground Segment — Operations” above for information regarding how FedEx Dataworks is enabling the
transformation and optimization of our physical network at FedEx Express and FedEx Ground. FedEx Dataworks is also helping to
build out a dynamic pricing infrastructure, which enabled 2023 holiday peak residential surcharges to adjust dynamically based on an
individual customer’s weekly peaking factor, and exploring and implementing ways for predictive anomaly detection to improve
revenue quality.
FedEx Surround allows business customers to enhance visibility into its supply chain by leveraging data to provide near-real-time
analytics into shipment tracking, which will drive more precise logistics and inventory management. FedEx Dataworks is helping to
facilitate an open and collaborative e-commerce ecosystem that helps merchants provide seamless end-to-end experiences for their
customers. ShopRunner is an e-commerce platform that directly connects brands and merchants with online shoppers. ShopRunner’s
data-driven marketing and omnichannel enablement capabilities also help brands and merchants acquire high-value customers and
accelerate their digital innovation by using ShopRunner’s e-commerce platform. We believe the complementary nature of
ShopRunner’s pre-purchase offerings combined with FedEx’s post-purchase logistics intelligence enables brands and merchants to
attract and engage consumers at scale by providing innovative online shopping experiences. In November 2022, ShopRunner
announced the launch of its new mobile application. For additional information regarding FedEx Dataworks e-commerce partnerships,
tools, and solutions, see “FedEx Services Segment — Customer-Driven Technology — E-Commerce Solutions.”
Sriram Krishnasamy is the President and Chief Executive Officer of FedEx Dataworks, which is based in Memphis, Tennessee. As of
May 31, 2023, FedEx Dataworks had approximately 400 employees. FedEx Dataworks is an operating segment that is included in
“Corporate, other, and eliminations” in our segment reporting.
FedEx Office Operating Segment
As of May 31, 2023, FedEx Office operated approximately 2,000 customer-facing stores, providing convenient access to printing and
shipping expertise with reliable service.
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The FedEx Office brick-and-mortar network features retail stores, FedEx Office locations inside Walmart stores, manufacturing
plants, corporate on-site print centers, and on-site business centers at colleges and universities, hotels, convention centers, corporate
campuses, and healthcare campuses. Many of these locations are open later in the evenings to accommodate urgent printing projects
and delivery drop-offs. FedEx Office has designed a suite of printing and shipping management solutions that are flexible and
scalable, allowing customers to meet their unique printing and shipping needs. The network provides an adaptable cost model helping
to save time, labor, and overhead by freeing up resources and avoiding fixed costs associated with large-scale printing and e-
commerce parcel volumes. This is especially valuable to our enterprise customers looking to outsource their print supply chain.
Services include digital printing, professional finishing, document creation, design services, direct mail, signs and graphics, custom-
printed boxes, copying, computer rental, free Wi-Fi, corporate print solutions, expedited U.S. passport processing and renewal through
a collaboration with a registered U.S. passport agency, and fully digital notarization services through FedEx Office Online Notary.
With the FedEx Office Print On Demand solution, customers can use their laptops or mobile devices to design their print needs or
access their personal cloud accounts, and print directly to any FedEx Office location in the U.S., or have their order delivered right to
their door. Customers also have the flexibility of using FedEx Office’s Print & Go solutions to print at self-serve locations from USBs,
the cloud, or through email. Print & Go solutions allow customers to access files using popular cloud providers Google Drive™, Box,
Microsoft OneDrive®, and from FedEx Office’s own My Online Documents, making printing easy.
FedEx Office has prioritized e-commerce and digital offerings as a growth opportunity for the enterprise/large, medium, and small
business customers we serve. FedEx Office has partnered with a content and creative design platform to form a digital design-to-print
marketplace offering millions of images and illustrations, an extensive library of templates, and a simple drag-and-drop interface to
create custom business materials from fedex.com on any device, with next-day printing on many requests available at FedEx Office
stores. Additionally, FedEx Office has partnered with a leading marketing solutions company to introduce an online branded
promotional products marketplace that allows businesses to customize and purchase high-quality promotional products. FedEx Office
has also made investments in new machines and technology, enhancing capabilities in narrow format color, grand format, large
format, color management, enhanced finishing, and other technologies.
FedEx Office provides customers convenient access to the full range of FedEx Express and FedEx Ground shipping services.
Customers may have their FedEx Express and FedEx Ground packages delivered to any FedEx Office customer-facing location
nationwide through the Hold at FedEx Location service, free of charge, and may redirect packages to these locations through Redirect
to Hold or AutoRedirect to Hold services. FedEx Office facilitates e-commerce and returns through FedEx Returns Technology,
which allows for in-store printing of return shipping labels. Through FedEx Consolidated Returns, which we launched in 2023,
shoppers who purchased from participating merchants can drop off the items they wish to return with no box or label required at a
FedEx Office location. For information regarding FedEx Consolidated Returns, see “FedEx Services Segment — Customer-Driven
Technology — E-Commerce Solutions.” We discontinued FedEx SameDay City operations during 2023.
FedEx Office also offers packing services, and packing supplies and boxes are included in its retail offerings. By allowing customers
to have items professionally packed by specially trained FedEx Office team members and then shipped using FedEx Ground day-
definite shipping or time-definite global FedEx Express shipping services, FedEx Office offers a complete “pack-and-ship” solution.
FedEx Office also offers FedEx Pack Plus, which includes custom box building capabilities and techniques; a robust assortment of
specialty boxes; and additional packing supplies, equipment, and tools to serve our customers’ needs.
Almost all FedEx Office locations provide local pickup-and-delivery service for print jobs completed by FedEx Office. A FedEx
courier picks up a customer’s print job at the customer’s location and then returns the finished product to the customer. Options and
services vary by location.
Brian D. Philips is the President and Chief Executive Officer of FedEx Office, which is based in Plano, Texas. As of May 31, 2023,
FedEx Office had approximately 12,000 employees. FedEx Office is an operating segment that is included in “Corporate, other, and
eliminations” in our segment reporting.
FedEx Logistics Operating Segment
The FedEx Logistics operating segment plays a key role within the FedEx portfolio with a comprehensive suite of integrated logistics
solutions, providing air and ocean cargo transportation, specialty transportation, customs brokerage, and trade management tools and
data through FedEx Trade Networks Transport & Brokerage, as well as third party logistics and supply chain solutions through FedEx
Supply Chain. FedEx Logistics has the unique ability to leverage the power of the FedEx transportation networks as well as its global
network of service providers. Additionally, FedEx Logistics provides international trade advisory services.
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Patrick Moebel is the President and Chief Executive Officer of FedEx Logistics, which is based in Memphis, Tennessee. As of May
31, 2023, the FedEx Logistics organization had approximately 21,000 employees. FedEx Supply Chain has a small number of
employees who are members of unions. FedEx Logistics is an operating segment that is included in “Corporate, other, and
eliminations” in our segment reporting.
FedEx Trade Networks Transport & Brokerage
FedEx Trade Networks Transport & Brokerage provides international trade services, specializing in customs brokerage, global ocean
and air freight forwarding, and managed transportation. Additionally, FedEx Trade Networks Transport & Brokerage provides
customs clearance services for FedEx Express at its major U.S. hub facilities and border customs clearance for FedEx Ground and
FedEx Freight. FedEx Trade Networks Transport & Brokerage also offers global door-to-door air charter solutions collaborating with
FedEx Express and U.S. import door-to-door less-than-container-load ocean solutions collaborating with FedEx Freight.
As trade throughout the world grows, so does the FedEx Trade Networks Transport & Brokerage solutions portfolio. As of May 31,
2023, FedEx Trade Networks Transport & Brokerage operated approximately 122 offices and facilities in 33 countries and territories
throughout North America and in Africa, Asia-Pacific, Europe, India, Latin America, the Middle East, and Australia/New Zealand.
FedEx Trade Networks Transport & Brokerage maintains a network of air and ocean freight-forwarding service providers and has
entered into strategic alliances to provide services in certain countries in which it does not have owned offices.
FedEx Trade Networks Transport & Brokerage offers customized trade solutions that enable improved compliance practices through
FedEx Trade Solutions.
FedEx Supply Chain
FedEx Supply Chain is a supply chain solutions provider specializing in Product Lifecycle Logistics® for technology, retail, consumer
and industrial goods, and healthcare industries. With approximately 15,000 employees at 82 facilities as of May 31, 2023, FedEx
Supply Chain provides a comprehensive range of integrated logistics services to enable growth, minimize cost, mitigate supply chain
risk, and improve customer services. Service offerings include inbound logistics, warehousing and distribution, fulfillment, contract
packaging and product configuration, systems integration, returns process and disposition, test, repair, refurbishment, and product
liquidation.
FedEx Fulfillment is an e-commerce solution that helps small and medium-sized businesses fulfill orders from multiple channels,
including websites and online marketplaces, and manage inventory for their retail stores. The FedEx Fulfillment platform is designed
to be an easy-to-use and all-in-one logistics solution through which customers have complete visibility into their products, giving them
an easy way to track items, manage inventory, analyze trends, and make more informed decisions by better understanding shoppers’
spending behaviors.
Seasonality
For information on the seasonality of our business, see the “Results of Operations and Outlook — Consolidated Results — Seasonality
of Business” section of “Item 7. Management’s Discussion and Analysis of Results of Operations and Financial Condition” of this
Annual Report.
Trademarks
The “FedEx” trademark, service mark, and trade name are essential to our worldwide business. FedEx, FedEx Express, FedEx
Ground, FedEx Freight, FedEx Services, FedEx Office, FedEx Logistics, FedEx Dataworks, FedEx Trade Networks Transport &
Brokerage, FedEx Supply Chain, FedEx Custom Critical, and ShopRunner, among others, are trademarks, service marks, and trade
names of Federal Express Corporation or the respective companies for which registrations, or applications for registration, are on file,
as applicable. We have authorized, through licensing arrangements, the use of certain of our trademarks, service marks, and trade
names by our contractors and Global Service Participants to support our business. In addition, we license the use of certain of our
trademarks, service marks, and trade names on promotional items for the primary purpose of enhancing brand awareness.
Regulation
Air. Under the Federal Aviation Act of 1958, as amended (the “Federal Aviation Act”), both the U.S. Department of Transportation
(“DOT”) and the Federal Aviation Administration (“FAA”) exercise regulatory authority over FedEx Express.
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The FAA’s regulatory authority relates primarily to operational aspects of air transportation, including aircraft standards and
maintenance, as well as personnel and ground facilities, which may from time to time affect the ability of FedEx Express to operate its
aircraft in the most efficient manner. FedEx Express holds an air carrier certificate granted by the FAA pursuant to Part 119 of the
federal aviation regulations. This certificate is of unlimited duration and remains in effect so long as FedEx Express maintains its
standards of safety and meets the operational requirements of the regulations.
The DOT’s authority relates primarily to economic aspects of air transportation. The DOT’s jurisdiction extends to aviation route
authority and to other regulatory matters, including the transfer of route authority between carriers. FedEx Express holds various
certificates issued by the DOT, authorizing FedEx Express to engage in U.S. and international air transportation of property and mail
on a worldwide basis. These certificates will remain in effect as we maintain our economic fitness to perform all-cargo services in
connection with our one FedEx consolidation plan.
Under the Aviation and Transportation Security Act of 2001, as amended, the Transportation Security Administration (“TSA”), an
agency within the Department of Homeland Security, has responsibility for aviation security. The TSA requires FedEx Express to
comply with a Full All-Cargo Aircraft Operator Standard Security Plan, which contains evolving and strict security requirements.
These requirements are not static, but change periodically as the result of regulatory and legislative requirements, imposing additional
security costs and creating a level of uncertainty for our operations. It is reasonably possible that these rules or other future security
requirements could impose material costs on us.
FedEx Express participates in the Civil Reserve Air Fleet (“CRAF”) program. Under this program, the U.S. Department of Defense
may requisition for military use certain of FedEx Express’s wide-bodied aircraft in the event of a declared need, including a national
emergency. FedEx Express is compensated for the operation of any aircraft requisitioned under the CRAF program at standard
contract rates established each year in the normal course of awarding contracts. Through its participation in the CRAF program,
FedEx Express is entitled to bid on peacetime military cargo charter business. FedEx Express, together with a consortium of other
carriers, currently contracts with the U.S. government for such charter flights.
See “Item 1A. Risk Factors” of this Annual Report for discussion of regulations related to pilots, including the proposed pilot flight
and duty time regulations, that could affect our business.
Ground. The ground transportation performed by FedEx Express is integral to its air transportation services. The enactment of the
Federal Aviation Administration Authorization Act of 1994 abrogated the authority of states to regulate the rates, routes, or services of
intermodal all-cargo air carriers and most motor carriers. States may now only exercise jurisdiction over safety and insurance. FedEx
Express is registered in those states that require registration.
The operations of FedEx Ground, FedEx Freight, and FedEx Custom Critical in interstate commerce are currently regulated by the
DOT and the Federal Motor Carrier Safety Administration, which retain limited oversight authority over motor carriers. Federal
legislation preempts regulation by the states of rates, routes, and services in interstate freight transportation.
Like other interstate motor carriers, our operations, including those at FedEx Express, are subject to certain DOT safety requirements
governing interstate operations. In addition, vehicle weight and dimensions remain subject to both federal and state regulations.
International. FedEx Express’s international authority permits it to carry cargo and mail from points in its U.S. route system to
numerous points throughout the world. The DOT regulates international routes and practices and is authorized to investigate and take
action against discriminatory treatment of U.S. air carriers abroad. The right of a U.S. carrier to serve foreign points is subject to the
DOT’s approval and generally requires a bilateral agreement between the U.S. and the foreign government. In addition, the carrier
must then be granted the permission of such foreign government to provide specific flights and services. The regulatory environment
for global aviation rights may from time to time impair the ability of FedEx Express to operate its air network in the most efficient
manner, and efficient operations often utilize open skies provisions of aviation agreements. Additionally, global air cargo carriers,
such as FedEx Express, are subject to current and potential additional aviation security regulation by U.S. and foreign governments.
Our operations outside of the U.S., such as FedEx Express’s international domestic operations, are also subject to current and potential
regulations, including certain postal regulations and licensing requirements, that restrict, make difficult, and sometimes prohibit, the
ability of foreign-owned companies such as FedEx Express to compete effectively in parts of the international domestic transportation
and logistics market.
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Communication. Because of the extensive use of radio and other communication facilities in its aircraft and ground transportation
operations, FedEx Express is subject to the Federal Communications Commission Act of 1934, as amended. Additionally, the Federal
Communications Commission (“FCC”) regulates and licenses FedEx Express’s activities pertaining to satellite communications, and
also manages the spectrum allocation and licensing process. The FCC recently expanded the use of the 3.7 to 4.2 gigahertz (“GHz”)
spectrum band, which has historically been reserved for aviation, to support the implementation of “5G” cellular networks across the
U.S. In December 2021, following concerns of potential interference with aircraft radio altimeters by the expanded use of the 3.7 to
4.2 GHz spectrum band, the FAA issued airworthiness directives prohibiting U.S. aircraft operators from operating at U.S. airports
affected by 5G cellular networks without radio altimeter retrofits or other enhancements unless authorized via an alternative means of
compliance. FedEx Express’s U.S. air operations continued to operate with minimal interruption due to the FAA’s issuance of
alternative means of compliance while the company modified its fleet to comply with the directives. In June 2022, the FAA
announced its expectation that U.S. aircraft operators have radio altimeter retrofits or other enhancements in place by July 2023. As of
July 1, 2023, FedEx Express’s U.S. air operations are in compliance with the airworthiness directives, and we do not expect any
subsequent operational disruptions from “5G” cellular network implementation.
Environmental.
Noise: Pursuant to the Federal Aviation Act, the FAA, with the assistance of the U.S. Environmental Protection Agency (“EPA”), is
authorized to establish standards governing aircraft noise. FedEx Express’s aircraft fleet is in compliance with current noise standards
of the federal aviation regulations. In addition to federal regulation of aircraft noise, certain airport operators have local noise
regulations, which limit aircraft operations by type of aircraft and time of day. These regulations have had a restrictive effect on
FedEx Express’s aircraft operations in some of the localities where they apply but do not have a material effect in any of FedEx
Express’s significant markets. Congress’s passage of the Airport Noise and Capacity Act of 1990 established a National Noise Policy,
which enabled FedEx Express to plan for noise reduction and better respond to local noise constraints. FedEx Express’s international
operations are also subject to noise regulations in certain of the countries in which it operates.
Greenhouse Gas Emissions: Concern over climate change, including the effect of global warming, has led to significant U.S. and
international legislative and regulatory efforts to limit GHG emissions, including our aircraft and vehicle engine emissions.
Increasingly, state and local governments are also considering GHG regulatory requirements. Compliance with such regulation and the
associated potential cost is complicated by the fact that various countries and regions are following different approaches to the
regulation of climate change. In 2016, the International Civil Aviation Organization (“ICAO”) formally adopted a global, market-
based emissions offset program known as the Carbon Offsetting and Reduction Scheme for International Aviation (“CORSIA”). This
program established a goal for the aviation industry to achieve carbon neutral growth in international aviation beginning in calendar
2021. Any growth above a global industry emissions baseline would need to be addressed using either eligible carbon offset credits or
qualifying sustainable aviation fuel purchases. The baseline was originally set as an average of calendar 2019 and calendar 2020
emissions. In 2023, due to the effects of COVID-19 on the airline industry, the ICAO adopted a new baseline of 85% of calendar 2019
emissions. To date, however, while the U.S. Congress is considering proposals to afford the DOT and FAA full authority to
implement the market-based measures of CORSIA, the U.S. has not fully implemented CORSIA. In the interim, we continue to
voluntarily report our emissions data to the FAA.
Other ICAO member states are moving forward with implementing CORSIA, and have taken additional action to reduce aircraft GHG
emissions. For example, both the EU and the United Kingdom have implemented regulations to include aviation in the Emissions
Trading Scheme (“ETS”). For the EU, under these regulations any airline with flights originating or landing in the European
Economic Area (“EEA”) is subject to the ETS. Beginning in calendar 2012, airlines including FedEx were required to purchase
emissions allowances or, alternatively, purchase qualifying sustainable aviation fuel if they exceeded the number of free allowances
allocated under the ETS. While the current scope of ETS has been limited to apply only to flights within the EEA through calendar
2026, the EU adopted legislation in 2023 requiring that a study be conducted in July 2026 reassessing whether the European
Commission should propose to expand the scope of ETS to include international flights from the EEA based on CORSIA
implementation and performance.
We expect compliance with CORSIA and the ETS to increase FedEx operating expenses. The amount of such increase will ultimately
depend on a number of factors, including the number of our flights subject to CORSIA and the ETS, the fuel efficiency of our fleet,
the average growth of the aviation sector, our ability to utilize sustainable aviation fuels in the future and the price of such fuels, and
the price of eligible emission units, offsets, or allowances required to be purchased by FedEx.
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Additionally, in 2017, ICAO adopted new carbon dioxide emissions standards that would apply not only to new aircraft types as of
calendar 2020, but also to new deliveries of currently in-production aircraft types from calendar 2023. ICAO established a production
cutoff date of January 1, 2028 for aircraft that do not comply with these standards. The standards are considered to be especially
stringent for larger aircraft weighing over 60 tons. In 2021, the EPA adopted its own aircraft and aircraft engine GHG emissions
standards, which are aligned with the 2017 ICAO emissions standards, and the FAA is advancing its own conforming rulemaking to
implement the standards through its aircraft certification process. In the past, the U.S. Congress has also considered bills that would
regulate GHG emissions, and some form of federal climate change legislation is possible in the future. In 2021 the U.S. reentered the
Paris climate accord, an agreement among 197 countries to reduce GHG emissions. The effect of the reentry on future U.S. policy
regarding GHG emissions and on other GHG regulation is uncertain. Additionally, the extent to which other countries implement that
agreement could have an adverse direct or indirect effect on our business.
Hazardous Substances: In calendar 2022, the EPA proposed regulations to categorize certain per- and polyfluoroalkyl substances
(“PFAS”) as “hazardous substances” under the Comprehensive Environmental Response, Compensation, and Liability Act
(“CERCLA”). Numerous U.S. states, including California, have adopted additional regulations governing these substances. PFAS are
used in a wide variety of consumer and industrial products, including the firefighting foams approved for use by the FAA to
extinguish fuel-based fires at airports and refineries. The EPA’s proposed rule, once finalized, could subject airports, airlines, and
refineries to potential liability for cleanup of historical PFAS contamination. We could incur remediation costs for currently and
formerly operated facilities. While the impact of this rulemaking on our business and results of operations cannot currently be
predicted, we remain committed to transitioning to PFAS-free materials for fire suppression in accordance with the framework
outlined by the FAA in May 2023.
We are also subject to international, federal, state, and local environmental laws and regulations relating to, among other things, the
shipment of dangerous goods and contingency planning for spills of petroleum products. Additionally, we are subject to numerous
regulations dealing with underground fuel storage tanks, hazardous waste handling, vehicle and equipment emissions and noise, and
the discharge of effluents from our properties and equipment. FedEx Express has an environmental management system based on
International Standardization 14001 designed to maintain compliance with these regulations and minimize our operational
environmental footprint, and certified all U.S. airport locations in 2022.
Export Controls. In recent years, the U.S. government has increased the number of companies and persons subject to U.S. export
control regulations. Such regulations can restrict the types of items that FedEx customers are permitted to ship to certain entities, and
in some instances may prohibit FedEx from serving certain entities altogether. Violations of these regulations can result in significant
monetary and other penalties. For example, the Export Control Reform Act of 2018 (the “ECRA”) and its implementing regulations,
the Export Administration Regulations (the “EARs”), hold carriers such as FedEx strictly liable for shipments that may violate the
EARs without requiring evidence that the carriers had knowledge of any violations. Violations of the ECRA can result in criminal
penalties of up to $1 million and civil penalties of $305,000 (or twice the value of the transaction) per individual violation. FedEx is
investing in improvements and updates to its export control compliance programs. However, the heightened focus on export controls
by the U.S. government increases FedEx’s exposure to potential regulatory penalties and could result in higher compliance costs.
Customs. Our activities, including customs brokerage and freight forwarding, are subject to regulation by U.S. Customs and Border
Protection and the TSA within the Department of Homeland Security (customs brokerage and security issues), the U.S. Federal
Maritime Commission (ocean freight forwarding), and the DOT (air freight forwarding). Our offshore operations are subject to similar
regulation by the regulatory authorities of foreign jurisdictions.
Labor. All U.S. employees at FedEx Express are covered by the Railway Labor Act of 1926, as amended (the “RLA”), while labor
relations within the U.S. at our other companies are governed by the National Labor Relations Act of 1935, as amended (the
“NLRA”). Under the RLA, groups that wish to unionize must do so across nationwide classes of employees. The RLA also requires
mandatory government-led mediation of contract disputes supervised by the NMB before a union can strike or an employer can
replace employees or impose contract terms. This part of the RLA helps minimize the risk of strikes that would shut down large
portions of the economy. Under the NLRA, employees can unionize in small localized groups, and government-led mediation is not a
required step in the negotiation process.
The RLA was originally passed to govern railroad and express carrier labor negotiations. As transportation systems evolved, the law
expanded to cover airlines, which are now the dominant national transportation systems. As an air express carrier with an integrated
air/ground network, FedEx Express and its employees have been covered by the RLA since the founding of the company. The purpose
of the RLA is to offer employees a process by which to unionize (if they choose) and engage in collective bargaining while also
protecting global commerce from damaging work stoppages and delays. Specifically, the RLA ensures that an entire transportation
system, such as at FedEx Express, cannot be shut down by the actions of a local segment of the network.
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The U.S. Congress has, in the past, considered adopting changes in labor laws that would make it easier for unions to organize units of
our employees. For example, there is always a possibility that Congress could remove most FedEx Express employees from the
jurisdiction of the RLA, thereby exposing the FedEx Express network to sporadic labor disputes and the risk that small groups of
employees could disrupt the entire air/ground network. This jurisdiction could be challenged in connection with our one FedEx
consolidation plan. In addition, federal and state governmental agencies, such as the NMB and the National Labor Relations Board
(“NLRB”), have and may continue to take actions that could make it easier for our employees, and employees of service providers
contracting with FedEx Ground, to organize under the RLA or NLRA. For a description of these and other potential labor law
changes, see “Item 1A. Risk Factors” of this Annual Report.
Data Protection. There has recently been heightened regulatory and enforcement focus relating to the collection, use, retention,
transfer, and processing of personal data in the U.S. (at both the state and federal level) and internationally. For more information
regarding data protection regulation, see “Item 1A. Risk Factors” of this Annual Report.
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ITEM 1A. RISK FACTORS
In addition to the other information set forth in this Annual Report, you should carefully consider the following factors, which could
materially affect our business, results of operations, financial condition, and the price of our common stock. Additional risks not
currently known to us or that we currently deem to be immaterial also may materially affect our business, results of operations,
financial condition, and the price of our common stock.
Macroeconomic and Market Risks
We are directly affected by the state of the global economy and geopolitical developments. While macroeconomic risks apply to most
companies, we are particularly vulnerable. The transportation industry is highly cyclical and especially susceptible to trends in
economic activity. Our primary business is to transport goods, so our business levels are directly tied to the purchase and production
of goods and the rate of growth of global trade — key macroeconomic measurements influenced by, among other things, inflation and
deflation, supply chain disruptions, interest rates and currency exchange rates, labor costs and unemployment levels, fuel and energy
prices, public health crises, inventory levels, buying patterns and disposable income, debt levels, and credit availability. When
individuals and companies purchase and produce fewer goods, we transport fewer goods, and as companies move manufacturing
closer to consumer markets and expand the number of distribution centers, we transport goods shorter distances, which adversely
affects our yields and profitability. Certain manufacturers and retailers are making investments to produce and house goods in closer
proximity to supply chains and consumers in connection with recent macroeconomic, geopolitical, and public health developments.
Additionally, consumer spending has shifted from goods to services, and in 2023 we saw a customer preference for slower, less costly
shipping services. We expect these trends to continue. Further, the scale of our operations and our relatively high fixed-cost structure,
particularly at FedEx Express, make it difficult to quickly adjust to match shifting volume levels, which negatively affected our results
of operations in 2023. For more information, see “Our businesses are capital intensive, and we must make capital decisions based
upon projected volume levels.” below.
Our results in 2023 were adversely impacted by lower global volumes due to weak economic conditions. We are experiencing a
decline in demand for our transportation services as inflation and interest rate increases are negatively affecting consumer and
business spending. Additionally, we are experiencing higher costs to serve through higher fuel prices, wage rates, purchased
transportation costs, and other direct operating expenses such as operational supplies. During 2024, we expect macroeconomic
conditions to continue to negatively affect customer demand for our services. See Item 7. “Management’s Discussion and Analysis of
Results of Operations and Financial Condition” of this Annual Report for additional information.
Moreover, given the nature of our business and our global operations, political, economic, and other conditions in foreign countries
and regions, including international taxes, government-to-government relations, the typically more volatile economies of emerging
markets, and geopolitical risks such as the ongoing conflict between Russia and Ukraine, may adversely affect our business and results
of operations. We have suspended all services in Ukraine and Belarus. We also temporarily idled our operations in Russia and reduced
our presence to the minimum required for purposes of maintaining a legal presence with active transport licenses. While we do not
expect this conflict to have a direct material effect on our business or results of operations, the broader consequences of this conflict,
which may include further sanctions, embargoes, regional instability, and geopolitical shifts; airspace bans relating to certain routes, or
strategic decisions to alter certain routes; potential retaliatory action by the Russian government against us as a result of our idling of
operations in Russia, including nationalization of foreign businesses in Russia; increased tensions between the United States and
countries in which we operate; and the extent of the conflict’s effect on our business and results of operations as well as the global
economy, cannot be predicted.
To the extent the current conflict between Russia and Ukraine, or subsequent similar conflicts between or among other nations,
adversely affects our business, it may also have the effect of heightening many other risks disclosed in this Annual Report, any of
which could materially and adversely affect our business and results of operations. Such risks include, but are not limited to,
disruptions to our global technology infrastructure, including through cyberattack or cyber-intrusion, ransomware attack, or malware
attack; adverse changes in international trade policies; our ability to maintain or increase our prices, including our fuel surcharges in
response to rising fuel costs; our ability to implement and execute our business strategy, particularly with regard to our FedEx Express
international business; disruptions in global supply chains, which can limit the access of FedEx and our service providers to vehicles
and other key capital resources and increase our costs and could affect our ability to achieve our goal of carbon neutrality for our
global operations by calendar 2040; our ability to maintain our strong reputation and the value of the FedEx brand; terrorist activities
targeting transportation infrastructure; our exposure to foreign currency fluctuations; and constraints, volatility, or disruption in the
capital markets. Geopolitical uncertainty negatively affected operations at FedEx Express in recent years.
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Additional changes in international trade policies and relations could significantly reduce the volume of goods transported
globally and adversely affect our business and results of operations. The U.S. government has taken certain actions that have
negatively affected U.S. trade, including imposing tariffs on certain goods imported into the U.S. Additionally, several foreign
governments have imposed tariffs on certain goods imported from the U.S. These actions contributed to weakness in the global
economy that adversely affected our results of operations in recent years. Any further changes in U.S. or international trade policy,
including tariffs, export controls, quotas, embargoes, or sanctions, could trigger additional retaliatory actions by affected countries,
resulting in “trade wars” and further increased costs for goods transported globally, which may reduce customer demand for these
products if the parties having to pay tariffs or other anti-trade measures increase their prices, or in trading partners limiting their trade
with countries that impose such measures. Political uncertainty surrounding international trade and other disputes could also have a
negative effect on business and consumer confidence and spending. Such conditions could have an adverse effect on our business,
results of operations, and financial condition, as well as on the price of our common stock.
Additionally, the U.S. government has taken action to limit the ability of domestic companies to engage in commerce with certain
foreign entities under certain circumstances, and foreign governments may investigate our compliance with these restrictions.
Furthermore, given the nature of our business and our global recognizability, foreign governments may target FedEx by limiting the
ability of foreign entities to do business with us in certain instances, imposing monetary or other penalties or taking other retaliatory
action, which could have an adverse effect on our business, results of operations, and financial condition, as well as on the price of our
common stock.
Our transportation businesses are affected by the price and availability of jet and vehicle fuel. We must purchase large quantities of
fuel to operate our aircraft and vehicles, and the price and availability of fuel is beyond our control and can be highly volatile. In
addition, our purchased transportation expense is affected by fuel costs. To date, we have been mostly successful in mitigating over
time the expense effect of higher fuel costs through our indexed fuel surcharges, as the amount of the surcharges is closely linked to
the market prices for fuel. If we are unable to maintain or increase our fuel surcharges because of competitive pricing pressures or
some other reason, fuel costs could adversely affect our operating results. See “Item 7. Management’s Discussion and Analysis of
Results of Operations and Financial Condition” of this Annual Report for more information. As of May 31, 2023, we had no
derivative financial instruments to reduce our exposure to fuel price fluctuations.
Even if we are able to offset the cost of fuel with our surcharges, high fuel surcharges could move our customers away from our
higher-yielding express services to our lower-yielding deferred or ground services or even reduce customer demand for our services
altogether. In addition, disruptions in the supply of fuel could have a negative effect on our ability to operate our transportation
networks. The following factors may affect fuel supply and could result in shortages and price increases in the future: weather-related
events; natural disasters; political disruptions or wars involving oil-producing countries; economic sanctions imposed against oil-
producing countries or specific industry participants; changes in governmental policy concerning fuel production, transportation,
taxes, or marketing; changes in refining capacity; environmental concerns; cyberattacks; and public and investor sentiment. Several of
these factors combined to constrain fuel supply in 2023, and we expect such conditions to continue to be present in 2024.
Operating Risks
The failure to successfully execute our DRIVE transformation program, including Network 2.0, and our one FedEx consolidation
plan in the expected time frame and at the expected cost may adversely affect our future results. In the first quarter of fiscal 2023,
FedEx announced our DRIVE transformation program to improve long-term profitability, including Network 2.0, the multi-year effort
to improve the efficiency with which FedEx picks up, transports, and delivers packages in the U.S. and Canada. In the fourth quarter
of 2023, FedEx announced one FedEx, a consolidation plan to ultimately bring FedEx Express, FedEx Ground, FedEx Services, and
other FedEx operating companies into Federal Express Corporation. See “Item 1. Business” and “Item 7. Management’s Discussion
and Analysis of Results of Operations and Financial Condition” of this Annual Report for more information. These entities currently
operate as separate and independent businesses and networks. There can be no assurances that these businesses and networks can
successfully be consolidated and fully integrated as planned. It is possible that the consolidation and integration process could result in
higher than currently expected costs, less-than-expected savings, the loss of customers, the disruption of ongoing businesses, union
organizing, litigation, the loss of key FedEx employees or service providers, or other unexpected issues. It is also possible that the
overall process will take longer than currently anticipated. Additionally, the following issues, among others, must be addressed in
order to realize the anticipated timing and projected benefits of our DRIVE transformation and one FedEx consolidation plan:
• combining the physical networks and operations of FedEx Express and FedEx Ground, including consolidating the
companies’ linehaul and pickup-and-delivery operations, and corporate functions;
• our ability to maintain coverage of U.S. employees at FedEx Express under the RLA and manage challenges to the
employment status of drivers employed by service providers engaged by FedEx Ground, in addition to other labor-related risks;
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• integrating, consolidating, and implementing new administrative and back-office support functions, information-technology
infrastructure, and computer systems of the respective companies;
• integrating and restructuring the corporate entities;
• integrating and unifying the offerings and services available to historical FedEx Express and FedEx Ground customers;
• harmonizing the companies’ operating practices, employee development and compensation programs, internal controls, and
other policies, procedures, and processes;
• maintaining existing agreements with customers and service providers and avoiding delays in entering into new agreements
with prospective customers and service providers;
• legal challenges by FedEx Ground service providers or government agencies seeking to slow or stop plans related to
Network 2.0 or our one FedEx consolidation;
• addressing possible differences in business backgrounds, corporate cultures, and management philosophies;
• addressing employee issues so as to promote retention and maintain efficient and effective labor and employee relations;
• maintaining access to ports of call and railroads for intermodal support;
• managing the movement of certain positions to different locations;
• obtaining any required regulatory licenses, operating authority, or contractual consents; and
• managing unforeseen increased expenses or delays associated with the consolidation and integration process.
We may not be able to achieve the expected operational efficiencies and network flexibility, alignment of our cost base with demand,
cost savings and reductions to our permanent cost structure, and other benefits from our DRIVE transformation and one FedEx
consolidation plan. The actual amount and timing of costs to be incurred and related cost savings and reductions to our permanent cost
structure resulting from these initiatives and enhancements may differ from our current expectations and estimates. These initiatives
and enhancements could also result in asset impairment charges and changes to our tax liabilities and deferred tax balances. If we are
not able to successfully implement our DRIVE transformation and one FedEx consolidation plan, our future financial results will
suffer and we may not be able to achieve our financial performance goals.
All of these factors could adversely affect FedEx’s results of operations and negatively affect the price of our common stock. In
addition, at times the attention of certain members of our management may be focused on the DRIVE transformation and one FedEx
consolidation plan and diverted from day-to-day business operations, which may disrupt our business.
A significant data breach or other disruption to our technology infrastructure could disrupt our operations and result in the loss of
critical confidential information, adversely affecting our reputation, business, or results of operations. Our ability to attract and
retain customers, efficiently operate our businesses, execute our DRIVE transformation and one FedEx consolidation plan, and
compete effectively depends in part upon the sophistication, security, and reliability of our technology network, including our ability
to provide features of service that are important to our customers, to protect our confidential business information and the information
provided by our customers, and to maintain customer confidence in our ability to protect our systems and to provide services
consistent with their expectations. For example, we rely on information technology to receive package-level information in advance of
physical receipt of packages, to track items that move through our delivery systems, to efficiently plan deliveries, to clear shipments
through customs, to execute billing processes, and to track and report financial and operational data. We are subject to risks imposed
by data breaches and operational disruptions, including through cyberattack or cyber-intrusion, ransomware attack, or malware attack
by computer hackers, foreign governments and state-sponsored actors, cyber terrorists and activists, cyber criminals, malicious
employees or other insiders of FedEx or third-party service providers, and other groups and individuals. Data breaches and other
technology disruptions of companies and governments continue to increase as the number, intensity, and sophistication of attempted
attacks and intrusions from around the world have increased and we, our customers, and third parties increasingly store and transmit
data by means of connected information technology systems. Additionally, risks such as code anomalies, “Acts of God,” transitional
challenges in migrating operating company functionality to our FedEx enterprise automation platforms, data leakage, cyber-fraud, and
human error pose a direct threat to our products, services, systems, and data and could result in unauthorized or block legitimate
access to sensitive or confidential data regarding our operations, customers, employees, and suppliers, including personal information.
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The technology infrastructure of acquired businesses, as well as their practices related to the use and maintenance of data, could also
present issues that we were not able to identify prior to the acquisition. For example, ShopRunner, which we acquired in 2021, collects
and stores certain personal data of its merchants and their buyers, its partners, consumers with whom it has a direct relationship, and
users of its applications. Additionally, it uses third-party service providers and subprocessors to help deliver services to merchants and
their buyers. These service providers and subprocessors may store or access personal data, including payment information and/or other
confidential information. The foregoing factors increase the risk of data incidents and the amount of potential exposure in the event of
a data breach.
We also depend on and interact with the technology and systems of third parties, including our customers and third-party service
providers such as cloud service providers and delivery services. Such third parties may host, process, or have access to information we
maintain about our company, customers, employees, and vendors or operate systems that are critical to our business operations and
services. Like us, these third parties are subject to risks imposed by data breaches, cyberattacks, and other events or actions that could
damage, disrupt, or close down their networks or systems. We have security processes, protocols, and standards in place, including
contractual provisions requiring such security measures, that are applicable to such third parties and are designed to protect
information that is held by them, or to which they have access, as a result of their engagements with us. Nevertheless, a cyberattack
could defeat one or more of such third parties’ security measures, allowing an attacker to obtain information about our company,
customers, employees, and vendors or disrupt our operations. These third parties may also experience operational disruptions or
human error that could result in unauthorized access to sensitive or confidential data regarding our operations, customers, employees,
and suppliers, including personal information.
A disruption to our complex, global technology infrastructure, including those affecting our computer systems and websites, could
result in the loss of confidential business or customer information, require substantial repairs or replacements, resulting in significant
costs, and lead to the temporary or permanent transfer by customers of some or all of their business to our competitors. The foregoing
could harm our reputation and adversely affect our operations, customer service, and results of operations. Additionally, a security
breach could require us to devote significant management resources to address the problems created. These types of adverse effects
could also occur in the event the confidentiality, integrity, or availability of company and customer information was compromised due
to a data loss by FedEx or a trusted third party. We or the third parties with which we share information may not discover any security
breach and loss of information for a significant period of time after the security breach occurs.
We have invested and continue to invest in technology security initiatives, information-technology risk management, business
continuity, and disaster recovery plans, including investments to retire and replace end-of-life systems. The development and
maintenance of these measures is costly and requires ongoing monitoring and updating as technologies change and efforts to
overcome security measures become increasingly more frequent, intense, and sophisticated. Despite our efforts, we are not fully
insulated from data breaches, technology disruptions, data loss, and cyber-fraud, which could adversely affect our competitiveness and
results of operations. See “Item 1A. Risk Factors” of our Annual Report on Form 10-K for the year ended May 31, 2021 for
information regarding the 2017 NotPetya cyberattack at TNT Express and immaterial cyber incidents we experienced in 2017 and
2018. Additionally, we have experienced continual attempts by cyber criminals, some of which have been successful, to gain access to
customer accounts for the purposes of fraudulently diverting and misappropriating items being transported in our network. None of
these fraudulent cyber activities caused a material disruption to our systems or resulted in any material costs to FedEx.
While we have significant security processes and initiatives in place, we may be unable to detect or prevent a breach or disruption in
the future. Additionally, while we have insurance coverage designed to address certain aspects of cyber risks in place, we cannot be
certain that we will continue to be able to obtain excess insurance coverage in amounts we deem sufficient, our insurance carriers will
pay on our insurance claims, or we will not experience a claim for which coverage is not provided. See “Our business is subject to
complex and evolving U.S. and foreign laws and regulations regarding data protection.” below for additional information on risks
related to legal and regulatory developments with respect to data protection. A significant number of our employees as well as
customers and others with whom we do business continue to work remotely or in hybrid models, which may heighten these risks.
These risks may also be heightened by our DRIVE transformation, including Network 2.0, and one FedEx consolidation plan.
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We are self-insured for certain costs associated with our operations, and insurance and claims expenses could have a material
adverse effect on us. We are self-insured up to certain limits that vary by operating company and type of risk for costs associated with
workers’ compensation claims, vehicle accidents, property and cargo loss, general business liabilities, and benefits paid under
employee disability programs. Our self-insurance accruals are primarily based on estimated costs determined by actuarial methods.
Estimated costs include consideration of a variety of factors and related assumptions such as the severity of claims, frequency and
volume of claims, healthcare inflation, seasonality, and plan designs, which may be subject to a high degree of variability. However,
the use of any estimation technique in this area is inherently sensitive given the magnitude of claims involved and the length of time
until the ultimate cost is known, which may be several years. Material increases in the magnitude of claims, changes to healthcare
costs, accident frequency and severity, insurance retention levels, judgment and settlement amounts, associated legal expenses, and
other factors could result in unfavorable differences between actual self-insurance costs and our reserve estimates. As a result, our
insurance and claims costs could continue to increase materially which could adversely affect our results of operations and financial
condition. During 2023, higher self-insurance accruals negatively affected our results of operations. See “Item 7. Management’s
Discussion and Analysis of Results of Operations and Financial Condition” of this Annual Report for more information.
As a supplement to our self-insurance program, we maintain coverage with excess insurance carriers for potential losses that exceed
the amounts we self-insure. Periodically, we evaluate the level of insurance coverage and adjust insurance levels based on risk
tolerance, risk volatility, and premium expense. Although we believe our aggregate insurance limits should be sufficient to cover our
historic claims amounts, the commercial trucking industry has experienced a wave of blockbuster or so-called “nuclear” verdicts,
including some instances in which juries have awarded hundreds of millions of dollars to those injured in accidents and their families.
See Note 9 of the unaudited condensed consolidated financial statements included in “Item 1. Financial Statements” of our Quarterly
Report on Form 10-Q for the quarterly period ended August 31, 2022 for information regarding the 2015 jury award of approximately
$160 million in compensatory damages in a lawsuit related to a vehicle accident involving a driver employed by a service provider
engaged by FedEx Ground, subsequent court affirmation of the award in 2018 and 2022, and our pursuit of reimbursement from
insurers of our payment of approximately $210 million of pre- and post-judgment interest. Given this recent trend, it is possible that
additional claims could exceed our aggregate coverage limits. If another claim were to exceed our aggregate insurance coverage, we
would bear the excess in addition to our other self-insured amounts.
Given the current claims environment, the amount of coverage available from excess insurance carriers is decreasing, the premiums
for this excess coverage are increasing significantly, and excess insurance carriers are challenging insurance claims more frequently.
Accordingly, our excess insurance and claims expenses may continue to increase, or we could further increase our self-insured
retention as policies are renewed or replaced. Our results of operations and financial condition could continue to be adversely affected
if our costs or losses significantly exceed our aggregate coverage limits, we are unable to obtain excess insurance coverage in amounts
we deem sufficient, our insurance carriers fail to pay on our insurance claims, or we experience a claim for which coverage is not
provided.
The effects of a widespread outbreak of an illness or any other communicable disease or public health crisis on our business,
results of operations, and financial condition are highly unpredictable. A widespread outbreak of an illness or any other
communicable disease or public health crisis, including new variants of COVID-19, could have varying effects on the demand for our
services, our business operations, and the global economy and supply chains. The extent of the effect of such an event on our business,
results of operations, and financial condition, as well as the global economy, will be dictated by developments that cannot be
predicted, such as its duration and spread; the success of efforts to contain it and treat its effects, such as travel bans and restrictions,
quarantines, shelter-in-place orders, business and government shutdowns, and other restrictions; the possibility of additional
subsequent widespread outbreaks and variant strains and the effect of actions taken in response; and the resulting effects on the
economic conditions in the global markets in which we operate. We have now shifted to operating in a more stable post-COVID-19
environment with less restrictions, which resulted in consumers returning to near pre-pandemic shopping patterns during 2023.
Our business is labor and capital intensive in nature, which may require us to incur higher costs to operate our networks during such
an event. If we are unable to remain agile and flex our networks to align with shipping volumes, customer needs, disrupted global
supply chains and other network inefficiencies, market demands, and operating conditions, or are unable to continuously respond to
evolving governmental policies, our business operations could be negatively affected, which could have a further adverse effect on our
results of operations. Further, due to the size, scope, and geographically dispersed nature of our operations, the expenses we incur to
protect the health and safety of our team members and customers may be higher than similar expenses incurred by companies in other
industries.
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To the extent a widespread outbreak of an illness or any other communicable disease or public health crisis adversely affects our
business and financial results, it may also have the effect of heightening many other risks described in this section, any of which could
materially and adversely affect our business, results of operations, and financial condition. Such risks include, but are not limited to,
additional changes in the state of the global economy and international trade policies and relations; our ability to execute our DRIVE
transformation and one FedEx consolidation plan, implement our business strategy, and effectively respond to changes in market
dynamics and customer preferences; our strong reputation and the value of the FedEx brand; our ability to meet our labor and
purchased transportation needs while controlling related costs; changes in the business and financial soundness of the USPS; our
ability to achieve our goal of carbon neutrality for our global operations by calendar 2040; and the effect of litigation or claims from
customers, team members, suppliers, regulators, or other third parties relating to the crisis or our actions in response.
See “Description of Business Segments — Trends Affecting Our Business” under “Item 7. Management’s Discussion and Analysis of
Results of Operations and Financial Condition” of this Annual Report, as well as “Item 1A. Risk Factors” and “Item 7. Management’s
Discussion and Analysis of Results of Operations and Financial Condition” of our Annual Reports on Form 10-K for the years ended
May 31, 2020, May 31, 2021, and May 31, 2022, for information regarding the COVID-19 pandemic and its effects on our business,
results of operations, and financial condition.
The transportation infrastructure continues to be a target of terrorist activities. Because transportation assets continue to be a target
of terrorist activities, governments around the world are adopting or are considering adopting stricter security requirements that will
increase operating costs and potentially slow service for businesses, including those in the transportation industry. These security
requirements are not static, but change periodically as the result of regulatory and legislative requirements, imposing additional
security costs and creating a level of uncertainty for our operations. For example, the TSA requires FedEx Express to comply with a
Full All-Cargo Aircraft Operator Standard Security Plan, which contains evolving and strict security requirements. Additionally, the
ICAO’s standard that previously allowed a member state to permit carriers and other entities to determine, without government
oversight, which shippers and shipments are secure for purposes of putting those shipments on all-cargo aircraft was modified
effective July 1, 2021. As a result, we are now required to undertake additional security measures for international outbound
shipments. It is reasonably possible that these rules or other future security requirements could impose material costs on us or slow our
service to our customers. The effects on our operations of avoiding areas of the world, including airspace, in which there are
geopolitical conflicts and the targeting of aircraft by parties to those conflicts can also be significant. Moreover, a terrorist attack
directed at FedEx or other aspects of the transportation infrastructure could disrupt our operations and adversely affect demand for our
services.
Strategic Risks
Failure to successfully implement our business strategy and effectively respond to changes in market dynamics and customer
preferences will cause our future financial results to suffer. We are making significant investments and other decisions in
connection with our long-term business strategy, such as those related to our DRIVE transformation, including Network 2.0, and one
FedEx consolidation plan. See “The failure to successfully execute our DRIVE transformation, including Network 2.0, and one FedEx
consolidation plan in the expected time frame and at the expected cost may adversely affect our future results.” above and “Item 1.
Business” and “Item 7. Management’s Discussion and Analysis of Results of Operations and Financial Condition” of this Annual
Report for additional information. Such initiatives and enhancements may require us to make significant capital expenditures or incur
significant expenses. We have also incurred, and may continue to incur, increased operating expenses in connection with certain
changes to our business strategy. We may not be able to derive the expected operational efficiencies and network flexibility, alignment
of our cost base with demand, cost savings and reductions to our permanent cost structure, and other benefits from our strategic
investments and other decisions.
Further, in developing our business strategy, we make certain assumptions including, but not limited to, those related to customer
demand and the mix of services to be purchased by our customers, the future rate of e-commerce growth and inventory restocking,
passenger airline cargo capacity, competition, and the global economy, and actual market, economic, and other conditions may be
different from our assumptions. As technology, customer behavior, and market conditions continue to evolve, it is important that we
maintain the relevance of our brand and service offerings to our customers. If we are not able to successfully implement our business
strategy and effectively respond to changes in market dynamics and customer preferences, our future financial results will suffer. For
additional discussion, see “Item 1. Business” of this Annual Report under the caption “Strategy.”
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Our businesses are capital intensive, and we must make capital decisions based upon projected volume levels. We make significant
investments in aircraft, package handling facilities, vehicles, technology, sort equipment, acquired companies, and other assets to
support our transportation and business networks. The amount and timing of capital investments depend on various factors, including
our anticipated volume growth. We must make commitments to purchase or modify aircraft years before the aircraft are actually
needed. We must predict volume levels and fleet requirements and make commitments for aircraft based on those projections. Missing
our projections could result in too much or too little capacity relative to our shipping volumes. Overcapacity could lead to below-
market asset dispositions or write-downs, as well as negatively affect operating margins, and undercapacity could negatively affect
service levels. Difficulties in quickly adjusting our operations and fixed-cost structure to match shifting volume levels, particularly at
FedEx Express, negatively affected our results of operations in 2023. Additionally, see “Item 7. Management’s Discussion and
Analysis of Results of Operations and Financial Condition — Results of Operations and Outlook — Consolidated Results —
Goodwill and Other Asset Impairment Charges” of this Annual Report for information regarding a noncash impairment charge
recorded in the fourth quarter of 2023 in connection with our decision to permanently retire certain aircraft and related engines from
service.
We depend on our strong reputation and the value of the FedEx brand. The FedEx brand name symbolizes high-quality service,
reliability, and speed. FedEx is one of the most widely recognized, trusted, and respected brands in the world, and the FedEx brand is
one of our most important and valuable assets. In addition, we have a strong reputation among customers, team members, and the
general public for high standards of social and environmental responsibility and corporate governance and ethics. The FedEx brand
name and our corporate reputation are powerful sales, marketing, and recruitment tools, and we devote significant resources to
promoting and protecting them. Adverse publicity (whether or not justified) relating to activities by our team members or others with
whom we do business, such as customer service mishaps, accidents, catastrophes, or incidents involving aircraft, vehicles, or facilities
operated by us or our service providers; low safety or service levels; data breaches or technology infrastructure disruptions;
noncompliance with laws and allegations or claims that result in litigation; the shipment of certain items pursuant to our obligation as
a common carrier operating under federal law; labor relations and workforce reductions; our advertising campaigns, sponsorship
arrangements, or marketing programs; our political activities and expenditures; our executive compensation practices; or use of
artificial intelligence could tarnish our reputation and reduce the value of our brand. With the increase in the use of social media
outlets such as Facebook, YouTube, Instagram, Twitter, and TikTok, adverse publicity can be disseminated quickly and broadly
without context, making it increasingly difficult for us to effectively respond. Certain forms of technology also allow users to alter
images, videos, and other information relating to FedEx and present the information in a false or misleading manner. Further, our
actual or perceived position or lack of position on environmental, social, political, public policy, or other sensitive issues, and any
perceived lack of transparency about those matters, could harm our reputation with certain groups, including our customers, team
members, governments, and regulatory bodies. Damage to our reputation and loss of brand equity could reduce demand for our
services and/or create difficulties in retaining and recruiting employee talent, and thus have an adverse effect on our financial
condition, liquidity, and results of operations, as well as require additional resources to rebuild our reputation and restore the value of
our brand.
Changes in the business or financial soundness of the USPS, including strategic changes to its operations to reduce its reliance on
the air network of FedEx Express, are likely to have an adverse effect on our results of operations and financial condition. The
USPS is the largest customer of FedEx Express, which provides domestic air transportation services for the USPS’s First Class Mail,
Priority Mail Express, and Priority Mail and transportation and delivery for the USPS’s international delivery service. See “Item 1.
Business” of this Annual Report under “FedEx Express Segment” for more information.
Pursuant to previously announced plans to restructure its operations, the USPS continues to implement strategic changes to its
operations to reduce its reliance on the air network of FedEx Express, which negatively affected our results of operations in 2023.
FedEx Express expects lower volumes from the USPS in 2024. Additional changes in the USPS’s business, including further
structural changes to its operations, network, volume levels, service offerings, service commitments, or pricing, could have additional
negative effects on our revenue, results of operations, and financial condition. Further, the USPS’s contract with FedEx Express for
domestic services expires on September 29, 2024, and there is no assurance that the contract will be renewed on terms that are
commercially acceptable to FedEx. Additionally, a decision by the USPS to terminate the contract early could negatively affect our
profitability.
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We face intense competition. The transportation and business services markets are both highly competitive and sensitive to price and
service, especially in periods of little or no macroeconomic growth. Some of our competitors have more financial resources and
competitive advantages than we do, appear willing to operate at little or no margin to gain market share, or they are owned, controlled,
or subsidized by foreign governments, which enables them to raise capital more easily. We also compete with regional transportation
providers that operate smaller and less capital-intensive transportation networks and startup companies that combine technology with
flexible labor solutions such as crowdsourcing to focus on local market needs. In addition, some high-volume package shippers are
developing and implementing in-house delivery capabilities and utilizing independent contractors for deliveries, which could in turn
reduce our revenues and market share. For example, Amazon.com has established a network of hubs, aircraft, and vehicles and has
expressed an intention to offer its internal delivery capabilities broadly to third parties. See “Item 1. Business” of this Annual Report
for additional information.
We believe we compete effectively with these companies – for example, by providing more reliable service at compensatory prices.
However, the existence of an irrational pricing environment could limit our ability not only to maintain or increase our prices
(including our fuel surcharges in response to rising fuel costs), but also to maintain or grow our revenues and market share. While we
believe we compete effectively through our current and planned service offerings, if our current competitors or potential future
competitors offer a broader range of services or better service levels, more effectively bundle their services, or offer services at lower
prices, it could impede our ability to maintain or grow our market share. Continued transportation industry consolidation may further
increase competition. Moreover, if high-volume package shippers further develop or expand internal capabilities for the services we
provide, it may reduce our revenue and could negatively affect our financial condition and results of operations. These effects could be
exacerbated if high-volume package shippers offer such capabilities to third parties. News regarding such developments or expansions
could also negatively affect the price of our common stock.
Additionally, advancements in technology, such as advanced safety systems; automated package sorting, handling, and delivery;
autonomous delivery; third-party supply chain insight and management; artificial intelligence; vehicle platooning; alternative fuel
vehicles; and digitization of freight services, may necessitate that we increase investments in order to remain competitive, and our
customers may not be willing to accept higher rates to cover the cost of these investments.
Our inability to execute and effectively operate, integrate, leverage, and grow acquired businesses and realize the anticipated
benefits of acquisitions, joint ventures, and strategic alliances and investments could materially adversely affect us. Our strategy for
long-term growth, productivity, and profitability depends in part on our ability to make prudent strategic acquisitions and investments,
form joint ventures or strategic alliances, and realize the expected benefits from these transactions. We regularly acquire businesses,
enter into strategic alliances, and make investments across the more than 220 countries and territories in which we provide services.
Acquisitions and other strategic transactions involve special commercial, customer, accounting, regulatory, compliance, information
technology, human resources, cultural, and other risks, including the potential assumption of unanticipated liabilities and
contingencies. Additionally, we may be required to make significant capital expenditures and/or incur certain operating expenses
following the completion of certain transactions, which may be higher than initially expected. For example, existing and future
customer data in the systems and business of FedEx and ShopRunner may not be ultimately interoperable, or may not be interoperable
without significant added expense.
While we expect our past and future acquisitions and strategic transactions to enhance our value proposition to customers and improve
our business and long-term profitability, there can be no assurance that we will realize our expectations within the time frame we have
established, if at all, or that we can continue to support the value we allocate to acquired businesses, including their goodwill or other
intangible assets. We have previously incurred goodwill impairment charges related to certain of our acquisitions, some of which have
been material, and may incur additional goodwill impairment charges in the future. See “Item 7. Management’s Discussion and
Analysis of Results of Operations and Financial Condition — Results of Operations and Outlook — Consolidated Results —
Goodwill and Other Asset Impairment Charges” of this Annual Report for information regarding a noncash impairment charge
recorded in the fourth quarter of 2023 related to the ShopRunner acquisition.
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Human Resource Management Risks
Our failure to attract and retain employee talent, meet our purchased transportation needs, or maintain our company culture, as
well as increases in labor and purchased transportation costs, could adversely affect our business and results of operations. Our
success depends upon the efforts and abilities of our high-quality employees, many of whom are longstanding FedEx team members.
Difficulties in motivating, rewarding, recruiting, and retaining employee talent, including successors to members of senior
management; the unexpected loss of such individuals resulting in the depletion of our institutional knowledge base; and/or our
inability to successfully transition key roles could have an adverse effect on our business, results of operations, reputation, and the
price of our common stock. We also regularly seek to hire a large number of part-time and seasonal workers, and FedEx Ground
utilizes contracted service providers to conduct its linehaul and pickup-and-delivery operations.
Certain positions at FedEx have historically experienced high turnover rates, which can lead to increased recruiting, training, and
retention costs. Additionally, our company culture is important to providing high-quality customer service and having a productive
workforce and could be adversely affected by our growing operations and other factors. If we fail to maintain the strength of our
company culture, our competitive ability and our business may be harmed.
Our business is labor intensive in nature, and our ability to meet our labor and purchased transportation needs while controlling related
costs is generally subject to numerous external factors, including the availability of qualified service providers and persons in the
markets where we and our contracted service providers operate and unemployment levels within these markets, prevailing and
competitive wage rates and other benefits, health and other insurance costs, inflation, fuel and energy prices and availability,
behavioral changes, adoption of new or revised employment and labor laws and regulations (including increased minimum wage
requirements) or government programs, safety levels of our operations, our reputation within the labor and transportation markets,
changes in the business or financial soundness of service providers, interest in contracting with FedEx, the effect of a widespread
public health crisis, the availability of child care, and vaccine mandates that may be announced in jurisdictions in which our
businesses and service providers operate. Additionally, certain service providers (acting collectively or in coordination in some
instances) may seek to increase financial rates or modify contract terms and may refuse to provide service to FedEx in connection with
such initiatives.
Our inability to effectively meet our labor and purchased transportation needs can increase our costs, hinder our ability to execute our
business strategy, negatively affect service levels, and adversely affect our business and results of operations. Certain of these risks
may be heightened by our DRIVE transformation, including Network 2.0, and one FedEx consolidation plan.
Labor organizations attempt to organize groups of our employees from time to time, and potential changes in labor laws could
make it easier for them to do so. If we are unable to maintain positive relationships with our employees and to avoid having labor
organizations organize groups of our employees, our operating costs could significantly increase and our operational flexibility could
be significantly reduced. Despite continual organizing attempts by labor unions, other than the pilots at FedEx Express and drivers at
one FedEx Freight facility, our U.S. employees have thus far chosen not to unionize (we acquired FedEx Supply Chain in 2015, which
already had a small number of employees who are members of unions). Additionally, certain of FedEx Express’s non-U.S. employees
are unionized. For information regarding the tentative successor agreement FedEx Express reached with the union representing the
pilots of FedEx Express in May 2023, see “Item 1. Business” of this Annual Report under the caption “FedEx Express Segment —
FedEx Express — Employees.”
Labor unions have recently attempted to organize employees at businesses and in industries that have not traditionally been unionized,
and in certain instances have been successful. Such attempts could continue in 2024. Additionally, the U.S. Congress has, in the past,
considered adopting changes in labor laws that would make it easier for unions to organize units of our employees. For example, there
is always a possibility that Congress could remove most FedEx Express employees from the jurisdiction of the RLA. Additionally,
this jurisdiction could be challenged in connection with our one FedEx consolidation plan. For additional discussion of the RLA, see
“Item 1. Business” of this Annual Report under the caption “Regulation.” Such legislation or challenge could expose our customers to
the type of service disruptions that the RLA was designed to prevent — local work stoppages in key areas that interrupt the timely
flow of shipments of time-sensitive, high-value goods throughout our global network. Such disruptions could threaten our ability to
provide competitively priced shipping options and ready access to global markets.
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There is also the possibility that Congress could pass other labor legislation that could adversely affect our companies, such as FedEx
Ground and FedEx Freight, whose employees are governed by the NLRA. In addition, federal and state governmental agencies, such
as the NMB and the NLRB, have and may continue to take actions that could make it easier for our employees, as well as our vendor
and supplier workforces, to organize under the RLA or NLRA. Finally, changes to federal or state laws, regulations, rules, judicial or
administrative precedent, or guidance governing employee classification could affect the status of FedEx Ground’s service providers
as independent employers of drivers. If FedEx Ground is deemed to be an employer or joint employer of the drivers of these service
providers, labor organizations could more easily organize these individuals, our operating costs could increase materially, and we
could incur significant capital outlays and experience adverse effects to service levels.
FedEx Ground contracts with service providers to conduct its linehaul and pickup-and-delivery operations, and the status of these
service providers as direct and exclusive employers of drivers providing these services is being challenged. We are defending joint-
employer cases where it is alleged that FedEx Ground should be treated as an employer or joint employer of the drivers employed by
service providers engaged by FedEx Ground. We incur certain costs, including legal fees, in defending the status of service providers
engaged by FedEx Ground as direct employers of their drivers. We continue to believe that FedEx Ground is not an employer or joint
employer of the drivers of these independent businesses. However, adverse determinations in these matters or regulatory
developments could, among other things, entitle service providers’ drivers to certain wage payments and penalties from the service
providers and FedEx Ground, and result in employment and withholding tax and benefit liability for FedEx Ground. The status of the
drivers employed by these service providers could be further challenged in connection with our one FedEx consolidation plan.
Proposed pilot flight and duty time regulations could impair our operations and impose substantial costs on us. In 2010, the FAA
proposed regulations that would change the flight and duty time rules applicable to all-cargo air carriers. When the FAA issued final
regulations in 2011 (the “2011 regulations”), all-cargo carriers, including FedEx Express, were exempt from these new requirements.
Instead, all-cargo carriers were required to continue complying with previously enacted flight and duty time rules and allowed to
pursue the development of fatigue risk management systems to develop fatigue mitigations unique to each operation. In 2012, the
FAA reaffirmed the exclusion of all-cargo carriers from the 2011 regulations, and litigation in the U.S. Court of Appeals for the
District of Columbia affirmed the FAA’s decision. However, this issue remains a policy priority for certain labor groups, and the U.S.
Congress periodically considers legislation that, if adopted, would require all-cargo carriers to comply with the 2011 regulations.
Required compliance with the 2011 regulations would make it more difficult to avoid pilot fatigue and could impose substantial costs
on us in order to maintain operational reliability.
Increasing costs, the volatility of costs and funding requirements, and other legal mandates for employee benefits, especially
pension and healthcare benefits, could adversely affect our results of operations, financial condition, and liquidity. We sponsor
programs that provide retirement benefits to most of our employees. These programs include defined benefit pension plans, defined
contribution plans, and postretirement healthcare plans. The costs of providing pension and other retirement benefit plans are
dependent on numerous assumptions, such as discount rates, expected long-term investment returns on plan assets, future salary
increases, employee turnover, mortality, and retirement ages. Changes in actuarial assumptions and differences between the
assumptions and actual values, as well as significant declines in the value of investments that fund our pension and other
postretirement plans, if not offset or mitigated by a decline in plan liabilities, could increase pension and other postretirement expense,
and we could be required from time to time to fund the pension plans with significant amounts of cash. Such cash funding obligations
could adversely affect our results of operations and liquidity. Additionally, the rules for pension and retirement benefit plan
accounting are complex, involve numerous assumptions, and can produce volatility in our results of operations, financial condition,
and liquidity. For example, our fourth quarter mark-to-market (“MTM”) retirement plans accounting adjustment resulted in a pre-tax,
noncash gain of $650 million in 2023 ($493 million, net of tax, or $1.92 per diluted share) and a loss of $1.6 billion in 2022 ($1.2
billion, net of tax, or $4.49 per diluted share). For additional information on our MTM retirement plans accounting adjustments, see
“Item 7. Management’s Discussion and Analysis of Results of Operations and Financial Condition—Results of Operations and
Outlook—Consolidated Results—Retirement Plans MTM Adjustments” and Note 13 of the consolidated financial statements included
in “Item 8. Financial Statements and Supplementary Data” of this Annual Report.
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Environmental, Climate, and Weather Risks
We may be affected by global climate change or by legal, regulatory, or market responses to such change. Concern over climate
change, including the effect of global warming, has led to significant U.S. and international legislative and regulatory efforts to limit
GHG emissions, including our aircraft and vehicle engine emissions. Increasingly, state and local governments are also considering
GHG regulatory requirements. Compliance with such regulation and the associated potential cost is complicated by the fact that
various countries and regions are following different approaches to the regulation of climate change. Increased regulation regarding
GHG emissions, especially aircraft or vehicle engine emissions, could impose substantial costs on us, especially at FedEx Express.
These costs include an increase in the cost of the fuel and other energy we purchase and capital and impairment costs associated with
updating or replacing our aircraft or vehicles prematurely. Until the timing, scope, and extent of such possible regulation becomes
known, we cannot predict its effect on our cost structure or our operating results. It is reasonably possible, however, that it could
materially increase our operating expenses and have an adverse direct or indirect effect on our business, if instituted. For additional
discussion of regulatory responses to climate change, including CORSIA and the Paris climate accord, see “Item 1. Business” of this
Annual Report under the caption “Regulation.” We may also incur additional expenses as a result of U.S. and international regulators
requiring additional disclosures regarding GHG emissions.
Moreover, even without such regulation, increased awareness and any adverse publicity in the global marketplace about the GHGs
emitted by companies in the airline and transportation industries could harm our reputation and reduce customer demand for our
services, especially our air express services. Finally, given the broad and global scope of our operations and our susceptibility to
global macroeconomic trends, we are particularly vulnerable to the physical risks of climate change that could affect all of humankind,
such as shifts in weather patterns and world ecosystems.
We may be unable to achieve or demonstrate progress on our goal of carbon neutrality for our global operations by calendar 2040.
In 2021, we announced a goal to achieve carbon neutrality for our global operations by calendar 2040. Achievement of this goal
depends on our execution of operational strategies relating to vehicle electrification; sustainable fuels; aircraft fuel conservation and
fleet modernization; facilities; and sustainable customer solutions.
Execution of these strategies, as well as demonstrable progress on and achievement of our calendar 2040 goal, is subject to risks and
uncertainties, many of which are outside of our control. These risks and uncertainties include, but are not limited to: our ability to
successfully implement our business strategy, effectively respond to changes in market dynamics and achieve the anticipated benefits
and associated cost savings of such strategies and actions; the availability and cost of, and our ability to acquire, alternative fuel
vehicles, alternative fuels, fuel-efficient aircraft, global electrical charging infrastructure, off-site renewable energy, and other
materials and components, many of which are not presently in existence or available at scale; unforeseen production, design,
operational, and technological difficulties; the outcome of research efforts and future technology developments, including the ability
to scale projects and technologies on a commercially competitive basis such as carbon sequestration and/or other related processes;
compliance with, and changes or additions to, global and regional regulations, taxes, charges, mandates, or requirements relating to
GHG emissions, carbon costs, or climate-related goals; labor-related regulations and requirements that restrict or prohibit our ability to
impose requirements on third parties who provide contracted transportation for our transportation networks; the availability of
incentives to enhance the production and affordability of alternative fuel vehicles, alternative fuels, global electrical charging
infrastructure, and other materials and components; adapting products to customer preferences and customer acceptance of sustainable
supply chain solutions and potentially increased prices for our services; and the actions of competitors and competitive pressures.
There is no assurance that we will be able to successfully execute our strategies and achieve or demonstrate progress on our calendar
2040 goal of carbon neutrality for our global operations. Additionally, we may determine that it is in our best interests to prioritize
other business, social, governance, or sustainable investments and/or initiatives (including our DRIVE transformation program,
including Network 2.0, and one FedEx consolidation plan) over the achievement of our calendar 2040 goal based on economic,
regulatory, or social factors, business strategy, or other reasons. Failure to achieve or demonstrate progress on our calendar 2040 goal
could damage our reputation and customer and other stakeholder relationships. Further, given investors’ and banks’ increased focus
related to ESG matters, such a failure could cause large stockholders to reduce their ownership of FedEx common stock and limit our
access to financing. Such conditions could have an adverse effect on our business, results of operations, and financial condition, as
well as on the price of our common stock.
- 35 -
Our inability to quickly and effectively restore operations following adverse weather or a localized disaster or disturbance in a key
geography could adversely affect our business and results of operations. While we operate several integrated networks with assets
distributed throughout the world, there are concentrations of key assets within our networks that are exposed to adverse weather
conditions or localized risks from natural or manmade disasters such as earthquakes, volcanoes, wildfires, hurricanes, tornadoes,
floods, severe winter weather, conflicts or unrest, terrorist attacks, or other disturbances, actual or threatened. Additionally, shifts in
weather patterns caused by climate change could increase the frequency, severity, or duration of certain adverse weather conditions.
Prolonged interruptions or disruptions at a key location such as our FedEx Express Memphis World Hub or one of our information-
technology centers could adversely affect our business and results of operations. We also may incur significant costs to reestablish or
relocate these functions. Moreover, resulting economic dislocations, including supply chain and fuel disruptions, could adversely
affect demand for our services resulting in an adverse effect on our business and results of operations.
Other Legal, Regulatory, and Miscellaneous Risks
Government regulation and enforcement are evolving and unfavorable changes could harm our business. We are subject to
regulation under a wide variety of U.S. federal, state, and local and non-U.S. government regulations, laws, policies, and actions.
There can be no assurance that such regulations, laws, policies, and actions will not be changed in ways that will decrease the demand
for our services, subject us to escalating costs, or require us to modify our business models and objectives (such as our DRIVE
transformation program, including Network 2.0, and one FedEx consolidation plan), harming our financial results. In particular,
legislative, regulatory, or other actions that U.S. and non-U.S. governments have undertaken or could take in areas such as data
privacy and sovereignty, the use of new technology, taxes, foreign exchange intervention in response to currency volatility, currency
controls that could restrict the movement of liquidity from particular jurisdictions, trade controls, tariffs, quotas, embargoes, or
sanctions in the U.S. or other countries, complex economic sanctions, import and export controls, customs standards, additional
security or workplace and transportation health and safety requirements, labor and employment standards (including with respect to
our pilots), worker classification, joint employment and benefits, government contracting, regulated commodities, environmental or
emission standards, and accounting may have an adverse effect on our results of operations, financial condition, capital requirements,
effective tax rate, and service levels. For additional discussion, see “Item 1. Business” of this Annual Report under the caption
“Regulation.” Additionally, the current U.S. presidential administration and various U.S. federal and state regulatory bodies have
indicated a desire to reform various aspects of existing laws, regulations, and enforcement priorities and strategies that could, among
other things, lead to comprehensive tax reform, broadly increase the U.S. minimum wage, make it easier for unions to organize our
U.S. employees or the employees of our service providers, and alter the employment relationship between service providers engaged
by FedEx Ground and the drivers employed by those service providers.
We could be subject to adverse changes in regulations and interpretations or challenges to our tax positions. We are subject to
taxation in the U.S. and numerous foreign jurisdictions. From time to time, changes in tax laws or regulations may be enacted that
could significantly affect our overall tax liabilities and our effective tax rate. U.S. and foreign governmental agencies maintain focus
on the taxation of multinational companies, including statutory tax rates, global minimum taxes (such as the framework agreed to by
members of the Organization for Economic Cooperation and Development in 2022), digital taxes, and transactions between affiliated
companies. Such changes may require new and complex computations to be performed, significant judgments, estimates, and
calculations to be made, and the preparation and analysis of information not previously relevant or regularly produced.
Standard-setting bodies could interpret or issue guidance on how provisions of certain tax laws and regulations will be applied or
otherwise administered that is different from our interpretation, and we may be required to make adjustments to amounts that we have
recorded that may adversely affect our results of operations and financial condition. See “Item 7. Management’s Discussion and
Analysis of Results of Operations and Financial Condition—Results of Operations and Outlook—Consolidated Results—Income
Taxes” of this Annual Report for additional information regarding ongoing tax examinations and challenges. Additionally, see “Item
7. Management’s Discussion and Analysis of Results of Operations and Financial Condition—Critical Accounting Estimates—Income
Taxes” of this Annual Report for information regarding estimates and potential adjustments related to our tax positions.
- 36 -
Our business is subject to complex and evolving U.S. and foreign laws and regulations regarding data protection. There has
recently been heightened regulatory and enforcement focus relating to the collection, use, retention, transfer, and processing of
personal data in the U.S. (at both the state and federal level) and internationally, including the EU’s General Data Protection
Regulation, the California Privacy Rights Act, the Virginia Consumer Data Protection Act, and other similar laws that have been or
will be enacted by other jurisdictions. In addition, China and certain other jurisdictions have enacted more stringent data localization
requirements. An actual or alleged failure to comply with applicable U.S. or foreign data protection laws, regulations, or other data
protection standards may expose us to litigation (including, in some instances, class action litigation), fines, sanctions, or other
penalties, which could harm our reputation and adversely affect our business, results of operations, and financial condition. This
regulatory environment is increasingly challenging, based on discretionary factors, and difficult to predict. Consequently, compliance
with all applicable regulations in the various jurisdictions in which we do business may present material obligations and risks to our
business, including significantly expanded compliance burdens, costs, and enforcement risks; require us to make extensive system or
operational changes; or adversely affect the cost or attractiveness of the services we offer. All of these evolving compliance and
operational requirements, as well as the uncertain interpretation and enforcement of laws, impose significant costs and regulatory risks
that are likely to increase over time. Developing privacy legislation within the U.S. may also create limitations or added requirements
on the use of personal data by FedEx Dataworks and the other FedEx operating companies.
The regulatory environment for global aviation or other transportation rights may affect our operations and increase our
operating costs. Our extensive air network is critical to our success. Our right to serve foreign points is subject to the approval of the
DOT and generally requires a bilateral agreement between the U.S. and foreign governments. In addition, we must obtain the
permission of foreign governments to provide specific flights and services. Our operations outside of the U.S., such as FedEx
Express’s international domestic operations, are also subject to current and potential regulations, including certain postal regulations
and licensing requirements, that restrict, make difficult, and sometimes prohibit, the ability of foreign-owned companies such as
FedEx Express to compete effectively in parts of the international domestic transportation and logistics market. Regulatory or
executive actions affecting global aviation or transportation rights or a failure to obtain or maintain aviation or other transportation
rights in important international markets could impair our ability to operate our networks. Further, our ability to obtain or maintain
aviation or other transportation rights internationally may be adversely affected by changes in international trade policies and
relations.
We are subject to other extensive regulatory and legal compliance requirements that may result in significant costs. For instance, the
FAA from time to time issues directives and other regulations relating to the maintenance and operation of aircraft that require
significant expenditures in order to comply. High-profile accidents, catastrophes, or incidents involving aircraft may trigger increased
regulatory and legal compliance requirements. These requirements can be issued with little or no notice, or can otherwise affect our
ability to efficiently or fully utilize our aircraft, and in some instances have resulted in the temporary grounding of aircraft types
altogether. Further, our business may be adversely affected when government agencies and air traffic control and other systems they
oversee cease to operate as expected, including due to partial shutdowns, sequestrations, or similar events. Lapses in government
operations may result in, among other things, disruptions in the ability of government agencies to grant required regulatory approvals.
For additional discussion, see “Item 1. Business” of this Annual Report under the caption “Regulation.”
We are also subject to other risks and uncertainties, including:
• our ability to mitigate the technological, operational, legal and regulatory, and reputational risks related to autonomous
technology and artificial intelligence;
• the increasing costs of compliance with federal, state, and foreign governmental agency mandates (including the Foreign
Corrupt Practices Act and the U.K. Bribery Act) and defending against inappropriate or unjustified enforcement or other actions
by such agencies;
• changes in foreign currency exchange rates, especially in the euro, Chinese yuan, British pound, Canadian dollar, Hong
Kong dollar, Australian dollar, Japanese yen, and Mexican peso, which can affect our sales levels and foreign currency sales
prices;
• loss or delay in the collection of accounts receivable;
• any liability resulting from and the costs of defending against class-action, derivative, and other litigation, such as wage-
and-hour, joint employment, securities, vehicle accident, and discrimination and retaliation claims, claims related to our
reporting and disclosure of climate change and other ESG topics, and any other legal or governmental proceedings, including
the matters discussed in Note 18 of the consolidated financial statements included in “Item 8. Financial Statements and
Supplementary Data” of this Annual Report;
- 37 -
• adverse rulings on appeals and in other future judicial decisions, subsequent adverse jury findings, and changes in judicial
precedent;
• the sufficiency of insurance coverage we purchase;
• the effect of technology developments on our operations and on demand for our services, and our ability to continue to
identify and eliminate unnecessary information-technology redundancy and complexity throughout the organization;
• disruptions in global supply chains, which can limit the access of FedEx and our service providers to vehicles and other key
capital resources and increase our costs;
• difficulties experienced by the companies with which we contract to fly smaller regional “feeder” aircraft in attracting and
retaining pilots, which could cause a reduction of service offered to certain locations, service disruptions, increased costs of
operations, and other difficulties;
• the United Kingdom’s exit from the EU (“Brexit”), including the economic, operational, regulatory, and financial effects of
any post-Brexit trade deal between the United Kingdom and EU;
• governmental underinvestment in transportation infrastructure, which could increase our costs and adversely affect our
service levels due to traffic congestion, prolonged closure of key thoroughfares, or sub-optimal routing of our vehicles and
aircraft;
• stockholder activism, which could divert the attention of management and our board of directors from our business, hinder
execution of our business strategy, give rise to perceived uncertainties as to our future, and cause the price of our common stock
to fluctuate significantly;
• successful completion of our planned stock repurchases; and
• constraints, volatility, or disruption in the capital markets, our ability to maintain our current credit ratings, commercial
paper ratings, and senior unsecured debt and pass-through certificate credit ratings, and our ability to meet credit agreement
financial covenants.
ITEM 1B. UNRESOLVED STAFF COMMENTS
None.
ITEM 2. PROPERTIES
FedEx Express Segment
FedEx Express’s principal owned and leased properties include its aircraft, vehicles, major sorting and handling facilities,
administration buildings, FedEx Drop Boxes, and data processing and telecommunications equipment.
- 38 -
Aircraft and Vehicles
As of May 31, 2023, FedEx Express’s aircraft fleet consisted of the following:
Description
Boeing B777F
Boeing MD11
Boeing 767F
Airbus A300-600
Boeing 757-200
ATR-72 600F
ATR-72
ATR-42
Cessna 408
Cessna 208B
Total
Owned
Leased
Total
50
41
128
56
115
13
19
18
9
234
683
3
5
—
9
—
—
—
—
—
—
17
53
46
128(1)
65
115
13(2)
19
18
9
234
700
Maximum Gross
Structural Payload
(Pounds per Aircraft)
233,300
192,600
127,100
106,600
63,000
19,290
17,970
12,070
6,000
2,830
(1)
(2)
Includes one aircraft not currently in operation and undergoing pre-service modifications.
Includes two aircraft not currently in operation and undergoing pre-service modifications.
During 2023, we retired our MD-10-30 fleet and accelerated the retirement of our MD-11 fleet to the end of 2028. See the “Results of
Operations and Outlook — Consolidated Results — Goodwill and Other Asset Impairment Charges” section of “Item 7.
Management’s Discussion and Analysis of Results of Operations and Financial Condition” of this Annual Report for more
information on aircraft retirements during 2023.
As of May 31, 2023, FedEx Express operated more than 82,000 vehicles in its global network.
Aircraft Purchase Commitments
The following table is a summary of the number and type of aircraft we were committed to purchase as of May 31, 2023, with the year
of expected delivery:
2024
2025
2026
2027
2028
Thereafter
Total
Cessna
SkyCourier 408 ATR 72-600F
10
6
1
—
—
—
17
15
12
14
—
—
—
41
B767F
B777F
Total
14
10
—
—
—
—
24
4
2
—
—
—
—
6
43
30
15
—
—
—
88
As of May 31, 2023, we had $1.0 billion in deposits and progress payments on aircraft purchases and other planned aircraft-related
transactions. See Note 17 of the accompanying consolidated financial statements for more information about our purchase
commitments and options.
- 39 -
Sorting and Handling Facilities
At May 31, 2023, FedEx Express operated the following major sorting and handling facilities:
Acres
Square
Feet
Sorting
Capacity
(per hour)(1)
Lessor
Lease
Expiration
Calendar Year
916
3,671,859
484,000 Memphis-Shelby County
3,002,925
140,000
Airport Authority
Indianapolis Airport
Authority
7,000 Aero Miami FX, LLC
634,193
156,000
76,000
63,000
23,000
Fort Worth Alliance Airport
Authority
Port Authority of New York
and New Jersey
Port of Oakland
Piedmont Triad Airport
Authority
Location
Primary
Memphis, Tennessee
National
Indianapolis, Indiana(2)
Miami, Florida(3)
Regional
Fort Worth, Texas
Newark, New Jersey
Oakland, California
Greensboro, N. Carolina
Metropolitan
Chicago, Illinois
Los Angeles, California
International
Anchorage, Alaska(5)
Paris, France(6)
Cologne, Germany(6)
Guangzhou, China(7)
Osaka, Japan(7)
Liege, Belgium(8)
(1) Documents and packages.
450
35
168
70
75
165
54
34
64
111
11
155
17
23
284,809
987,388
587,700
595,000
481,350
305,300
375,300
1,238,000
325,000
873,006
425,206
659,354
24,000 City of Chicago
23,000 City of Los Angeles
25,000
State of Alaska,
Department of
Transportation and
Public Facilities
70,600 Aeroports de Paris
17,900 Cologne Bonn Airport
56,000 Guangdong Airport
Management Corp.
9,000 Kansai Airports
15,600
Liege Airport
2036
2053
2041
2041
2030
2036
2031
2028
2025(4)
2023
2048
2040
2029
2024
2036
(2)
In addition to U.S. domestic express package and freight shipments, handles certain international express package and freight
shipments to and from Europe.
(3) Handles international express package and freight shipments to and from Latin America and the Caribbean.
(4) Property is held under two separate leases — we are currently renewing the lease for the sorting and handling facility that expired
in 2021 on a month-to-month basis while a new lease is being negotiated, and the lease for the ramp expansion expires in calendar
2025.
(5) Handles international express package and freight shipments to and from Asia, Europe, and North America.
(6) Handles intra-Europe express package and freight shipments, as well as international express package and freight shipments to
and from Europe.
(7) Handles intra-Asia express package and freight shipments, as well as international express package and freight shipments to and
from Asia.
(8) Handles intra-Europe express package and freight shipments.
FedEx Express’s primary sorting facility, which serves as the center of its multiple hub-and-spoke system, is located at the Memphis
International Airport. FedEx Express’s facilities at the Memphis International Airport also include aircraft hangars, aircraft ramp
areas, vehicle parking areas, flight training and fuel facilities, the FedEx Cold Chain Center, administrative offices, and warehouse
space.
- 40 -
FedEx Express leases these facilities from the Memphis-Shelby County Airport Authority (the “Authority”). The lease obligates
FedEx Express to maintain and insure the leased property and to pay all related taxes, assessments, and other charges. The lease is
subordinate to, and FedEx Express’s rights thereunder could be affected by, any future lease or agreement between the Authority and
the U.S. government.
FedEx Express has additional major international sorting-and-handling facilities located at Narita Airport in Tokyo and Stansted
Airport outside London. FedEx Express also has a substantial presence at airports in Hong Kong, Taiwan, and Dubai. A central air
hub near Liege, Belgium connects specific large European markets. In 2023, FedEx Express reopened and completed central European
road hubs in Duiven, The Netherlands and Novara, Italy, respectively.
Administrative and Other Properties and Facilities
The World Headquarters of FedEx Express is located in southeastern Shelby County, Tennessee. FedEx Express international
headquarters are located in Hoofddorp, The Netherlands. As of May 31, 2023, FedEx Express owned or leased approximately 650
facilities for city station operations in the U.S. In addition, over 1,100 city stations are owned or leased throughout FedEx Express’s
international network. The majority of these leases are for terms of five to ten years. City stations serve as a sorting and distribution
center for a particular city or region. We believe that suitable alternative facilities are available in each locale on satisfactory terms, if
necessary.
As of May 31, 2023, FedEx Express had approximately 29,000 Drop Boxes. FedEx Express customers can also ship from over 45,000
staffed drop-off locations, including FedEx Office stores and FedEx Authorized ShipCenters. Internationally, FedEx Express had
approximately 19,000 drop-off locations.
FedEx Ground Segment
FedEx Ground’s corporate headquarters are located in the Pittsburgh, Pennsylvania area. As of May 31, 2023, FedEx Ground owned
or leased over 700 facilities, including more than 160 fully automated stations. In addition, more than 100,000 vehicles owned or
leased by service providers support FedEx Ground’s business. Of the 606 facilities that supported FedEx Home Delivery as of May
31, 2023, 587 were co-located with existing FedEx Ground operations. Leased facilities generally have terms of five years or less.
Strategically located to cover the geographic area served by FedEx Ground, the facilities range in size from approximately 1,000 to
1,060,000 square feet, with an average size of approximately 176,000 square feet. See “Item 1. Business” of this Annual Report under
the caption “FedEx Ground Segment” for information regarding the rationalization of FedEx Ground’s operations in 2023 through sort
consolidations and the cancellation of several planned network capacity projects.
FedEx Freight Segment
FedEx Freight’s corporate headquarters are located in Memphis, Tennessee, with some administrative offices in Harrison, Arkansas.
As of May 31, 2023, FedEx Freight operated nearly 30,000 vehicles and approximately 390 service centers, which are strategically
located to provide service throughout North America. These facilities range in size from approximately 1,000 to 280,000 square feet
of office and dock space. FedEx Freight plans to close and consolidate approximately 30 locations in the first quarter of 2024.
FedEx Services Segment
FedEx Services’ corporate headquarters are located in Memphis, Tennessee. FedEx Services leases state-of-the-art technology centers
in Collierville, Tennessee and Colorado Springs, Colorado. These facilities house personnel responsible for strategic software
development and other functions that support FedEx’s technology and e-commerce solutions.
The FedEx Authorized ShipCenter program offers U.S. domestic and international FedEx Express and FedEx Ground shipping and
drop-off services through a network of nearly 4,700 franchised and independent “pack and ship” retail locations. The FedEx OnSite
network includes nearly 17,000 drop-off locations at Walgreens, Dollar General, and Albertsons stores. Additionally, FedEx Services
has an agreement with Office Depot, Inc. to offer U.S. domestic and international FedEx Express and FedEx Ground shipping and
drop-off services at nearly 1,000 Office Depot and OfficeMax retail locations.
FedEx Dataworks Operating Segment
FedEx Dataworks’ corporate headquarters are located in Memphis, Tennessee.
- 41 -
FedEx Office Operating Segment
FedEx Office’s corporate headquarters are located in Plano, Texas. As of May 31, 2023, FedEx Office operated approximately 2,000
customer-facing stores and 18 manufacturing plants with expanded print capabilities (traditional electrophotography, digital and
traditional offset, large and grand format, and dye sublimation printing), with 14 of the manufacturing plants also housing co-located
signs and graphics production operations. Substantially all FedEx Office stores are leased, generally for terms of five to ten years with
varying renewal options. FedEx Office operates approximately 200 stores at hotels, convention centers, hospitals, universities, and
corporate campuses, with the remainder generally located in strip malls, office buildings, Walmart stores, and stand-alone structures.
FedEx Office’s customer-facing stores average approximately 3,200 square feet in size. During 2023 approximately 150 FedEx Office
stores were closed.
FedEx Logistics Operating Segment
FedEx Logistics’s corporate headquarters are located in Memphis, Tennessee. As of May 31, 2023, FedEx Trade Networks Transport
& Brokerage operated approximately 122 offices and facilities in 33 countries and territories throughout North America and in Africa,
Asia-Pacific, Europe, India, Latin America, the Middle East, and Australia/New Zealand. In addition, as of May 31, 2023, FedEx
Supply Chain had approximately 82 facilities through which it operates its supply chain logistics services.
ITEM 3. LEGAL PROCEEDINGS
FedEx and its subsidiaries are subject to legal proceedings and claims that arise in the ordinary course of their business. See Note 18
of the accompanying consolidated financial statements, which is incorporated herein by reference, for a description of certain pending
legal proceedings.
ITEM 4. MINE SAFETY DISCLOSURES
Not applicable.
- 42 -
INFORMATION ABOUT OUR EXECUTIVE OFFICERS
Information regarding executive officers and persons chosen to become executive officers of FedEx is as follows:
Name and Office
Frederick W. Smith
Executive Chairman and
Chairman of the Board
Age
78
Rajesh Subramaniam
President and Chief Executive
Officer and Director
57
Mark R. Allen
Executive Vice President, General
Counsel and Secretary
67
Tracy B. Brightman
Executive Vice President — Chief
People Officer
60
Brie A. Carere
Executive Vice President — Chief
Customer Officer
45
Positions and Offices Held and Business Experience
Executive Chairman of FedEx since June 2022 and Chairman of the Board since January
1998; Chief Executive Officer of FedEx from January 1998 to May 2022; President of
FedEx from January 1998 to January 2017; Chairman of the Board, President and Chief
Executive Officer of FedEx Express from April 1983 to January 1998; Chief Executive
Officer of FedEx Express from 1977 to January 1998; President of FedEx Express from
June 1971 to February 1975; and Chairman of FedEx Express from 1975 to May 2022.
President of FedEx since March 2019 and Chief Executive Officer of FedEx since June
2022; director of FedEx since January 2020; Chief Executive Officer—Elect of FedEx
from March 2022 to May 2022; Chief Operating Officer of FedEx from March 2019 to
March 2022; President and Chief Executive Officer of FedEx Express from January 2019
to March 2019; Executive Vice President — Chief Marketing and Communications
Officer of FedEx from January 2017 to December 2018; Executive Vice President —
Marketing & Communications of FedEx Services from 2013 to January 2017; Senior
Vice President — Marketing of FedEx Services from 2006 to 2013; Senior Vice President
— Canada of FedEx Express from 2003 to 2006; Vice President — Marketing/APAC of
FedEx Express from 2000 to 2003; Vice President — APAC, EC & CS of FedEx Express
from 1999 to 2000; and various management and marketing analyst positions at FedEx
Express from 1991 to 1999. Mr. Subramaniam serves as a director of The Proctor &
Gamble Company, a consumer products company.
Executive Vice President, General Counsel and Secretary of FedEx since October 2017;
Executive Vice President, General Counsel—Select of FedEx from September 2017 to
October 2017; Senior Vice President, Legal International of FedEx Express from July
2010 to September 2017; Vice President, Legal — Europe, Middle East, Africa and
Indian Subcontinent Region of FedEx Express from October 2000 to July 2010; Vice
President, Legal — Asia Pacific of FedEx Express from 1996 to October 2000; and
various legal positions with FedEx Express from 1982 to 1996.
Executive Vice President — Chief People Officer of FedEx since June 16, 2023;
Corporate Vice President — Chief People Officer of FedEx from November 2022 to June
2023; General Counsel & Senior Vice President — Legal and Human Resources of
FedEx Office from October 2020 to November 2022; Senior Vice President — Human
Resources and Communications of FedEx Office from April 2018 to October 2020;
Senior Vice President — Human Resources of FedEx Office from July 2007 to March
2018; Vice President — Field Human Resources Operations of FedEx Office from
January 2005 to June 2007; Vice President — Assistant General Counsel and Assistant
Secretary of FedEx Office from April 2004 to January 2005; and Director, Litigation and
Employment Counsel of FedEx Office from September 2002 to April 2004.
Executive Vice President — Chief Customer Officer of FedEx since June 2022;
Executive Vice President — Chief Marketing and Communications Officer of FedEx
from January 2019 to May 2022; Senior Vice President, Global Portfolio Marketing of
FedEx Services from October 2016 to December 2018; Vice President, Marketing,
Customer Experience and Corporate Communications for FedEx Express Canada from
October 2010 to October 2016; and various positions in marketing, customer experience,
and strategy with FedEx Express Canada from 2001 to October 2010. Ms. Carere serves
as a director of ZipRecruiter, Inc., an online employment marketplace.
- 43 -
Robert B. Carter
Executive Vice President —
FedEx Information Services and
Chief Information Officer
64
Executive Vice President — FedEx Information Services and Chief Information Officer
of FedEx since January 2007; Executive Vice President and Chief Information Officer of
FedEx from June 2000 to January 2007; Corporate Vice President and Chief Technology
Officer of FedEx from February 1998 to June 2000; Vice President — Corporate Systems
Development of FedEx Express from September 1993 to February 1998; and Managing
Director — Systems Development of FedEx Express from April 1993 to September 1993.
Mr. Carter serves as a director of New York Life Insurance Company, a mutual life
insurance company.
John W. Dietrich
Executive Vice President and
Chief Financial Officer—Elect
Sriram Krishnasamy
Executive Vice President —
Chief Transformation Officer and
Chief Executive Officer — FedEx
Dataworks
Michael C. Lenz
Executive Vice President and
Chief Financial Officer
John A. Smith
President and Chief Executive
Officer — U.S. and Canada
Ground Operations, FedEx
Express
58 Mr. Dietrich will succeed Mr. Lenz as Executive Vice President and Chief Financial
Officer of FedEx effective August 1, 2023; Executive Vice President and Chief Financial
Officer—Elect of FedEx from July 17, 2023 to July 31, 2023; President and Chief
Executive Officer and a director of Atlas Air Worldwide Holdings, Inc. (“Atlas”), a
global provider of outsourced aircraft and aviation operating services, from January 1,
2020 to June 15, 2023; President and Chief Operating Officer of Atlas from July 2019 to
January 2020; Executive Vice President and Chief Operating Officer of Atlas from
September 2006 to July 2019; and various senior executive positions at Atlas from March
2003 to September 2006, including Senior Vice President, General Counsel, Chief Human
Resources Officer, Corporate Secretary, and head of Information Technology and
Corporate Communications functions. Mr. Dietrich serves as a director of AAR Corp., a
provider of products and services to the worldwide aviation and government and defense
markets.
51
59
61
Executive Vice President — Chief Transformation Officer and Chief Executive Officer
— FedEx Dataworks since August 2022; President and Chief Executive Officer, FedEx
Dataworks at FedEx Services from November 2021 to July 2022; Senior Vice President
— Strategic Programs of FedEx Services from February 2020 to October 2021; Senior
Vice President — Global Portfolio Marketing from January 2019 to January 2020; Vice
President — Marketing of FedEx Express from July 2017 to January 2019; Managing
Director — Strategic Marketing of FedEx Express from July 2015 to July 2017; and
various positions in marketing and finance with FedEx Express from September 1997 to
June 2015.
Executive Vice President and Chief Financial Officer of FedEx since September 2020;
Executive Vice President and Chief Financial Officer—Elect of FedEx from June 2020 to
September 2020; Corporate Vice President and Treasurer of FedEx from February 2012
to May 2020; Staff Vice President — Strategic Finance of FedEx from 2010 to February
2012; Vice President — Finance of FedEx Office from 2005 to 2010; and various
positions in several finance and commercial areas including investor relations, financial
planning and analysis, international planning, and fleet planning at American Airlines,
Inc. from 1994 to 2005. Mr. Lenz will serve as Executive Vice President and Chief
Financial Officer of FedEx through July 31, 2023, and remain at FedEx as a Senior
Advisor until December 31, 2023.
President and Chief Executive Officer — U.S. and Canada Ground Operations of FedEx
Express since April 16, 2023; President and Chief Executive Officer of FedEx Ground
from June 2021 to April 2023; President and Chief Executive Officer—Elect of FedEx
Ground from March 2021 to May 2021; President and Chief Executive Officer of FedEx
Freight from August 2018 to February 2021; President and Chief Executive Officer—
Select of FedEx Freight from May 2018 to August 2018; Senior Vice President —
Operations of FedEx Freight from May 2015 to May 2018; Vice President — Safety,
Fleet Maintenance and Facilities Services of FedEx Freight from June 2011 to May 2015;
Vice President — Operations of FedEx National LTL, Inc. from April 2010 to June 2011;
Vice President — Transportation/Fleet Maintenance of FedEx National LTL, Inc. from
March 2008 to April 2010; and various management positions at FedEx Freight from
2000 to 2008.
- 44 -
Richard W. Smith
President and Chief Executive
Officer — Airline and
International, FedEx Express
45
President and Chief Executive Officer — Airline and International of FedEx Express
since April 16, 2023; President and Chief Executive Officer of FedEx Express from
September 2022 to April 2023; President and Chief Executive Officer—Elect of FedEx
Express from April 2022 to August 2022; Regional President, The Americas and
Executive Vice President, Global Support of FedEx Express from 2020 to March 2022;
Regional President, U.S. and Executive Vice President, Global Support of FedEx Express
from 2019 to 2020; President and Chief Executive Officer of FedEx Logistics from July
2017 to 2019; Senior Vice President, Global Trade and Specialty Services of FedEx
Express from March 2017 to June 2017; Vice President, Global Trade Services of FedEx
Express from 2014 to 2017; Managing Director, Life Sciences and Specialty
Services/U.S./International of FedEx Express from 2009 to 2014; and various positions
with FedEx from 2005 to 2009.
Executive officers are elected by, and serve at the discretion of, the Board of Directors. There is no arrangement or understanding
between any executive officer or person chosen to become an executive officer and any person, other than a director or executive
officer of FedEx or of any of its subsidiaries acting solely in his or her official capacity, pursuant to which any executive officer or
person chosen to become an executive officer was selected. Richard W. Smith is the son of Frederick W. Smith. There are no other
family relationships between any executive officer and any other executive officer or director of FedEx, or any person nominated or
chosen to become a director or executive officer.
PART II
ITEM 5. MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER MATTERS, AND ISSUER
PURCHASES OF EQUITY SECURITIES
FedEx’s common stock is listed on the New York Stock Exchange under the symbol “FDX.” As of July 13, 2023, there were 12,405
holders of record of our common stock.
We expect to continue to pay regular quarterly cash dividends, though each quarterly dividend payment is subject to review and
approval by our Board of Directors. We evaluate our dividend payment amount on an annual basis. There are no material restrictions
on our ability to declare dividends, nor are there any material restrictions on the ability of our subsidiaries to transfer funds to us in the
form of cash dividends, loans, or advances.
On December 16, 2021, we announced a stock repurchase program approved by our Board of Directors, through which we are
authorized to purchase, in the open market or in privately negotiated transactions, up to $5 billion of FedEx common stock. As of July
13, 2023, approximately $2.1 billion remains available to be used for repurchases under the December 2021 stock repurchase
program, which is the only such program that currently exists. The program does not have an expiration date and may be suspended or
discontinued at any time.
We did not repurchase any shares of FedEx common stock during the fourth quarter of 2023.
See “Item 7. Management’s Discussion and Analysis of Results of Operations and Financial Condition” and Note 1 of the
consolidated financial statements included in “Item 8. Financial Statements and Supplementary Data” of this Annual Report for
additional information regarding our stock repurchases during 2023 and planned stock repurchases during 2024.
ITEM 6. [RESERVED]
ITEM 7. MANAGEMENT’S DISCUSSION AND ANALYSIS OF RESULTS OF OPERATIONS AND FINANCIAL
CONDITION
ORGANIZATION OF INFORMATION
This Management’s Discussion and Analysis of Results of Operations and Financial Condition (“MD&A”) of FedEx Corporation
(“FedEx” or the “Company”) is composed of three major sections: Results of Operations and Outlook, Financial Condition, and
Critical Accounting Estimates. These sections include the following information:
• Results of operations includes an overview of our consolidated 2023 results compared to 2022 results. This section also
includes a discussion of key actions and events that impacted our results, as well as our outlook for 2024. Discussion and
analysis of 2021 results and year-over-year comparisons between 2022 results and 2021 results can be found in “Item 7.
Management’s Discussion and Analysis of Results of Operations and Financial Condition” of our Annual Report on Form 10-
K (“Annual Report”) for the year ended May 31, 2022.
- 45 -
• The overview is followed by a discussion of both historical operating results and our outlook for 2024, as well as a financial
summary and analysis for each of our transportation segments.
• Our financial condition is reviewed through an analysis of key elements of our liquidity and capital resources, financial
commitments, and liquidity outlook for 2024.
• Critical accounting estimates discusses those financial statement elements that we believe are most important to understanding
the material judgments and assumptions incorporated in our financial results.
The discussion in MD&A should be read in conjunction with the other sections of this Annual Report, particularly “Item 1. Business,”
“Item 1A. Risk Factors,” and “Item 8. Financial Statements and Supplementary Data.”
DESCRIPTION OF BUSINESS SEGMENTS
We provide a broad portfolio of transportation, e-commerce, and business services through companies competing collectively,
operating collaboratively, and innovating digitally as one FedEx. Our primary operating companies are Federal Express Corporation
(“FedEx Express”), the world’s largest express transportation company; FedEx Ground Package System, Inc. (“FedEx Ground”), a
leading North American provider of small-package ground delivery services; and FedEx Freight Corporation (“FedEx Freight”), a
leading North American provider of less-than-truckload (“LTL”) freight transportation services. These companies represent our major
service lines and, along with FedEx Corporate Services, Inc. (“FedEx Services”), constitute our reportable segments. Our FedEx
Services segment provides sales, marketing, information technology, communications, customer service, technical support, billing and
collection services, and certain back-office functions that support our operating segments. The operating costs of the FedEx Services
segment are allocated to the business units it serves. See “Reportable Segments” for further discussion and refer to “Item 1. Business”
for a more detailed description of each of our operating companies and information regarding our “one FedEx” consolidation plan to
ultimately bring FedEx Express, FedEx Ground, FedEx Services, and other FedEx operating companies into Federal Express
Corporation.
The key indicators necessary to understand our operating results include:
•
•
•
•
the overall customer demand for our various services based on macroeconomic factors and the global economy;
the volumes of transportation services provided through our networks, primarily measured by our average daily volume and
shipment weight and size;
the mix of services purchased by our customers;
the prices we obtain for our services, primarily measured by yield (revenue per package or pound or revenue per shipment or
hundredweight for LTL freight shipments);
• our ability to manage our cost structure (capital expenditures and operating expenses) to match shifting volume levels; and
•
the timing and amount of fluctuations in fuel prices and our ability to recover incremental fuel costs through our fuel
surcharges.
Trends Affecting Our Business
The following trends significantly impact the indicators discussed above, as well as our business and operating results. See the risk
factors identified under Part I, Item 1A. “Risk Factors” for more information. Additionally, see “Results of Operations and Outlook –
Consolidated Results – Outlook” and “Results of Operations and Outlook – Financial Condition – Liquidity Outlook” below for
additional information on efforts we are taking to mitigate adverse trends.
Macroeconomic Conditions
While macroeconomic risks apply to most companies, we are particularly vulnerable. The transportation industry is highly cyclical
and especially susceptible to trends in economic activity. Our primary business is to transport goods, so our business levels are directly
tied to the purchase and production of goods and the rate of growth of global trade. Our results in 2023 were adversely impacted by
lower global volumes due to weak economic conditions.
COVID-19 Pandemic and Supply Chain
The coronavirus (“COVID-19”) pandemic had varying impacts on the demand for our services and our business operations and has
contributed to global supply chain disruptions. During the first half of 2023, we continued to be affected by COVID-19 lockdowns in
Asia, which impacted both manufacturing and supply chains. We have now shifted to operating in a more stable post-COVID-19
- 46 -
environment with less restrictions, which resulted in consumers returning to near pre-pandemic shopping patterns during 2023. As
global supply chains stabilized during 2023, we experienced improvements in the availability of labor and vehicles, trailers, and other
package handling equipment.
Inflation and Interest Rates
Global inflation is well above historical levels, impacting all areas of our business. Additionally, global interest rates continue to rise
in an effort to curb inflation. We are experiencing a decline in demand for our transportation services as inflation and interest rate
increases are negatively affecting consumer and business spending. Additionally, we are experiencing higher costs to serve through
higher fuel prices, wage rates, purchased transportation costs, and other direct operating expenses such as operational supplies. We
expect inflation and high interest rates to continue to negatively affect our results in 2024.
Fuel
We must purchase large quantities of fuel to operate our aircraft and vehicles, and the price and availability of fuel is beyond our
control and can be highly volatile. The timing and amount of fluctuations in fuel prices and our ability to recover incremental fuel
costs through our fuel surcharges can significantly affect our operating results either positively or negatively in the short-term. Higher
fuel prices drove an increase in yields through higher fuel surcharges and an increase in fuel expense during 2023 at all of our
transportation segments.
Geopolitical Conflicts
Given the nature of our business and our global operations, geopolitical conflicts may adversely affect our business and results of
operations. The conflict between Russia and Ukraine that began in February 2022 continues as of the date of this Annual Report. The
safety of our team members in Ukraine is our top priority. As we focus on the safety of our team members, we have suspended all
services in Ukraine and Belarus. We also temporarily idled our operations in Russia and reduced our presence to the minimum
required for purposes of maintaining a legal presence with active transport licenses. As a result, we incurred an immaterial amount of
severance and other related expenses in 2023, which is included in business optimization expenses at FedEx Express. While we do not
expect this conflict to have a direct material impact on our business or results of operations, the broader consequences are adversely
affecting the global economy and fuel prices generally and may also have the effect of heightening other risks disclosed under Part I,
Item 1A. “Risk Factors.” See “Results of Operations and Outlook – Consolidated Results – Business Optimization and Realignment
Costs” below for additional information.
- 47 -
RESULTS OF OPERATIONS AND OUTLOOK
Many of our operating expenses are directly affected by revenue and volume levels, and we expect these operating expenses to
fluctuate on a year-over-year basis consistent with changes in revenue and volumes. Therefore, the discussion of operating expense
captions focuses on the key drivers and trends affecting expenses other than those factors strictly related to changes in revenue and
volumes. The line item “Other operating expense” includes costs associated with outside service contracts (such as temporary labor,
security, and facility services and cargo handling), insurance, professional fees, operational supplies, and bad debt.
Except as otherwise specified, references to years indicate our fiscal year ended May 31, 2023 or ended May 31 of the year
referenced, and comparisons are to the corresponding period of the prior year. References to our transportation segments include,
collectively, the FedEx Express segment, the FedEx Ground segment, and the FedEx Freight segment.
CONSOLIDATED RESULTS
The following table compares summary operating results (dollars in millions, except per share amounts) for the years ended May 31:
Consolidated revenue
Operating income (loss):
FedEx Express segment
FedEx Ground segment
FedEx Freight segment
Corporate, other, and eliminations
Consolidated operating income
Operating margin:
FedEx Express segment
FedEx Ground segment
FedEx Freight segment
Consolidated operating margin
Consolidated net income
Diluted earnings per share
2023(1)
2022(1)
$
90,155
$
93,512
1,064
3,140
1,925
(1,217)
4,912
2.5%
9.4%
20.0%
5.4%
3,972
15.48
$
$
2,922
2,642
1,663
(982)
6,245
6.4%
8.0%
17.4%
6.7%
3,826
14.33
$
$
Percent
Change
(4)
(64)
19
16
(24)
(21)
(390) bp
140 bp
260 bp
(130) bp
4
8
The following table shows changes in revenue and operating results by reportable segment for 2023 compared to 2022 (in millions):
FedEx Express segment
FedEx Ground segment
FedEx Freight segment
FedEx Services segment
Corporate, other, and eliminations
Year-over-Year Changes
Revenue
Operating Results(1)
$
$
(3,071)
275
100
48
(709)
(3,357)
$
$
(1,858)
498
262
—
(235)
(1,333)
(1) The following is a summary of the effects of the (costs) benefits of certain items affecting our financial results for the years ended
May 31 (in millions):
Items affecting Operating Income:
Business optimization and realignment costs
Goodwill and other asset impairment charges
FedEx Ground legal matters
TNT Express integration expenses
Items affecting Net Income:
Mark-to-market (“MTM”) retirement plans accounting
adjustments, net of tax
- 48 -
2023
2022
(309)
(117)
(35)
—
(461)
493
493
$
$
$
$
(278)
—
(210)
(132)
(620)
(1,199)
(1,199)
$
$
$
$
Overview
Our operating results for 2023 were negatively affected by macroeconomic conditions, including inflation well above historical levels,
and elevated global interest rates. In response to market conditions, we implemented cost reductions and focused on yield
improvement to partially mitigate the effect of volume declines. Cost reductions included reducing flight hours, temporarily parking
and retiring aircraft, improving productivity, delaying and reducing certain peak wage programs, consolidating and closing sorts,
canceling network capacity projects, and reducing select Sunday operations. The impact of cost actions lagged volume declines,
particularly in the first half of 2023 and at FedEx Express, resulting in elevated operating expenses relative to demand. Additionally,
our results in the first half of 2023 were negatively impacted by service challenges at FedEx Express.
Operating income in 2023 includes $70 million ($54 million, net of tax, or $0.21 per diluted share) of asset impairment charges
associated with the decision to permanently retire certain aircraft and related engines at FedEx Express, and also includes $47 million
($44 million, net of tax, or $0.17 per diluted share) of goodwill and other asset impairment charges associated with the ShopRunner,
Inc. (“ShopRunner”) acquisition at FedEx Dataworks, Inc. (“FedEx Dataworks”). See the “Goodwill and Other Asset Impairment
Charges” section of this MD&A for more information.
Operating income in 2023 includes $273 million ($209 million, net of tax, or $0.81 per diluted share) of expenses associated with our
DRIVE business optimization strategy announced in the first quarter of 2023, and also includes business realignment costs of $36
million ($27 million, net of tax, or $0.11 per diluted share) associated with our workforce reduction plan in Europe announced in
2021. Operating income in 2022 includes $278 million ($214 million, net of tax, or $0.80 per diluted share) of costs under this
program. See the “Business Optimization and Realignment Costs” section of this MD&A for more information.
Operating income includes a $35 million charge ($26 million, net of tax, or $0.10 per diluted share) in 2023 related to a FedEx Ground
legal matter and a $210 million charge ($160 million, net of tax, or $0.60 per diluted share) in 2022 related to pre- and post-judgment
interest in connection with a separate FedEx Ground legal matter. The amounts are included in “Corporate, other, and eliminations.”
Operating expenses in 2022 include $132 million ($103 million, net of tax, or $0.39 per diluted share) of TNT Express integration
expenses.
Net income includes a pre-tax, noncash gain of $650 million in 2023 ($493 million, net of tax, or $1.92 per diluted share) and a loss of
$1.6 billion in 2022 ($1.2 billion, net of tax, or $4.49 per diluted share) associated with our MTM retirement plans accounting
adjustments. See the “Retirement Plans MTM Adjustments” section of this MD&A and Note 13 of the accompanying consolidated
financial statements.
Net income in 2023 includes a $46 million ($0.18 per diluted share) tax expense from a revaluation of certain foreign tax assets. In
2022, we recognized a $142 million ($0.53 per diluted share) tax benefit related to revisions of prior-year tax estimates for actual tax
return results. See the “Income Taxes” section of this MD&A and Note 12 of the accompanying consolidated financial statements.
In December 2021, our Board of Directors authorized a stock repurchase program of up to $5 billion of FedEx common stock. As part
of the repurchase program, we entered into an accelerated share repurchase (“ASR”) agreement with a bank in October 2022, which
was completed in December 2022, to repurchase an aggregate of $1.5 billion of our common stock. Share repurchases had a benefit of
$0.34 per diluted share in 2023. See Note 1 of the accompanying consolidated financial statements and the “Financial Condition—
Liquidity” section of this MD&A for additional information on our stock repurchase program.
- 49 -
The following graphs for FedEx Express, FedEx Ground, and FedEx Freight show selected volume trends (in thousands) for the years
ended May 31:
(1)
International domestic average daily package volume relates to our international intra-country operations. International
export average daily package volume relates to our international priority and economy services.
(2) Ground commercial average daily volume is calculated on a 5-day-per-week basis, while home delivery and economy
average daily package volumes are calculated on a 7-day-per-week basis. 2020 and 2021 statistical information has been
revised to conform to the current year presentation.
International average daily freight pounds relate to our international priority, economy, and airfreight services.
(3)
- 50 -
The following graphs for FedEx Express, FedEx Ground, and FedEx Freight show selected yield trends for the years ended May 31:
(1)
(2)
International export revenue per package relates to our international priority and economy services. International domestic
revenue per package relates to our international intra-country operations.
International freight revenue per pound relates to our international priority, economy, and airfreight services.
- 51 -
Revenue
Revenue decreased 4% in 2023 primarily due to global volume declines at all of our transportation segments, partially offset by yield
improvement, including higher fuel surcharges.
FedEx Express revenue decreased 7% in 2023 due to lower global volume and unfavorable foreign currency, partially offset by yield
improvement, including higher fuel surcharges. Revenue at Corporate, other, and eliminations decreased due to lower yields and
volumes at FedEx Trade Networks Transport & Brokerage, Inc. FedEx Ground revenue and FedEx Freight revenue each increased 1%
in 2023, primarily due to yield improvement, including higher fuel surcharges, partially offset by lower volume.
Goodwill and Other Asset Impairment Charges
In the fourth quarter of 2023, we made the decision to permanently retire from service 12 Boeing MD-11F aircraft and 25 related
engines, four Boeing 757-200 aircraft and one related engine, and two Airbus A300-600 aircraft and eight related engines, to align
with the plans of FedEx Express to modernize its aircraft fleet, improve its global network, and better align air network capacity to
match current and anticipated shipment volumes. As a consequence of this decision, a noncash impairment charge of $70 million ($54
million, net of tax, or $0.21 per diluted share) was recorded in the fourth quarter. All of these aircraft were temporarily idled and not in
revenue service.
In the fourth quarter of 2023, we also recorded a noncash impairment charge of $36 million ($36 million, net of tax, or $0.14 per
diluted share) for all of the goodwill attributable to FedEx Dataworks. The key factors contributing to the goodwill impairment were
underperformance of the ShopRunner business during 2023, including base business erosion, and the failure to attain the level of
operating synergies and revenue and profit growth anticipated at the time of acquisition. Based on these factors, our outlook for the
business changed in the fourth quarter of 2023. We also recorded an $11 million ($8 million, net of tax, or $0.03 per diluted share)
noncash intangible asset impairment charge related to the ShopRunner acquisition at FedEx Dataworks. For additional information
regarding these impairment charges, see the “Critical Accounting Estimates” section of this MD&A and Note 4 of the accompanying
consolidated financial statements.
Business Optimization and Realignment Costs
In the second quarter of 2023, FedEx announced DRIVE, a comprehensive program to improve the company’s long-term profitability.
This program includes a business optimization plan to drive efficiency among our transportation segments and lower our overhead and
support costs. We plan to consolidate our sortation facilities and equipment, reduce pickup-and-delivery routes, and optimize our
enterprise linehaul network by moving beyond discrete collaboration to an end-to-end optimized network through Network 2.0.
In the fourth quarter of 2023, we announced one FedEx, a consolidation plan to ultimately bring FedEx Express, FedEx Ground,
FedEx Services, and other FedEx operating companies into Federal Express Corporation, becoming a single company operating a
unified, fully integrated air-ground network under the respected FedEx brand. FedEx Freight will continue to provide LTL freight
transportation services as a stand-alone and separate company under Federal Express Corporation. The organizational redesign will be
implemented in phases with full implementation expected in June 2024. One FedEx will help facilitate our DRIVE transformation
program to improve long-term profitability.
We have announced the implementation of Network 2.0 in more than 20 markets, including the phased transition of all FedEx Ground
operations and personnel in Canada to FedEx Express beginning in April 2024. Under Network 2.0, FedEx will continue to utilize
both employees and contracted service providers.
We incurred costs associated with our business optimization activities of $273 million ($209 million, net of tax, or $0.81 per diluted
share) in 2023. These costs were primarily related to consulting services, severance, professional fees, and idling our operations in
Russia. These business optimization costs are included in Corporate, other, and eliminations and FedEx Express. The identification of
these costs as business optimization-related expenditures is subject to our disclosure controls and procedures. We expect the pre-tax
cost of our business optimization activities to be approximately $500 million in 2024 and approximately $2.0 billion through 2025.
The timing and amount of our business optimization expenses may change as we revise and implement our plans.
In 2021, FedEx Express announced a workforce reduction plan in Europe related to the network integration of TNT Express. The plan
affected approximately 5,000 employees in Europe across operational teams and back-office functions and was completed during
2023. We incurred costs of $36 million ($27 million, net of tax, or $0.11 per diluted share) in 2023 and $278 million ($214 million,
net of tax, or $0.80 per diluted share) in 2022 associated with our business realignment activities. These costs are related to certain
employee severance arrangements. Payments under this program totaled approximately $118 million in 2023 and approximately $225
million in 2022. The pre-tax cost of our business realignment activities was approximately $430 million through 2023. We expect
savings from our business realignment activities to be approximately $275 million on an annualized basis beginning in 2024.
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Operating Expenses
The following table compares operating expenses expressed as dollar amounts (in millions) and as a percent of revenue for the years
ended May 31:
Operating expenses:
Salaries and employee benefits
Purchased transportation
Rentals and landing fees
Depreciation and amortization
Fuel
Maintenance and repairs
Goodwill and other asset impairment charges(2)
Business optimization and realignment costs(3)
Other(4)
Total operating expenses
Total operating income
2023
2022(1)
Percent
Change
Percent of Revenue
2022(1)
2023
$
$
31,019
21,790
4,738
4,176
5,909
3,357
117
309
13,828
85,243
4,912
$
$
32,058
24,118
4,712
3,970
5,115
3,372
—
278
13,644
87,267
6,245
(3)
(10)
1
5
16
—
NM
11
1
(2)
(21)
34.4%
24.2
5.3
4.6
6.6
3.7
0.1
0.4
15.3
94.6
5.4%
34.3%
25.8
5.0
4.2
5.5
3.6
—
0.3
14.6
93.3
6.7%
(1)
(2)
(3)
(4)
Includes TNT Express integration expenses of $132 million in 2022.
Includes goodwill and other asset impairment charges in 2023 associated with the FedEx Express and FedEx Dataworks operating
segments.
Includes costs associated with our DRIVE program in 2023 and the workforce reduction plan in Europe in 2023 and 2022.
Includes a $35 million charge in 2023 related to a FedEx Ground legal matter and a $210 million charge in 2022 related to pre-
and post-judgment interest in connection with a separate FedEx Ground legal matter.
Operating income declined in 2023 primarily due to lower volumes at each of our transportation segments, partially offset by yield
improvement, including higher fuel surcharges. Cost reduction efforts such as reducing flight hours, temporarily parking and retiring
aircraft, improving productivity, delaying and reducing certain peak wage programs, consolidating and closing sorts, canceling
network capacity projects, and reducing select Sunday operations partially mitigated the effects of volume declines on our results.
Global inflation drove higher operating expenses related to salaries and employee benefits and other operating expenses in 2023. In
addition, higher self-insurance and bad debt accruals contributed to an increase in other operating expense in 2023.
We recognized $70 million of asset impairment charges associated with the decision to permanently retire certain aircraft and related
engines at FedEx Express. Our 2023 results also include $47 million of goodwill and other asset impairment charges in the fourth
quarter of 2023 associated with the ShopRunner acquisition at FedEx Dataworks. For additional information regarding these
impairment charges, see the “Goodwill and Other Asset Impairment Charges” and “Critical Accounting Estimates” sections of this
MD&A and Note 4 of the accompanying consolidated financial statements.
Fuel
We apply a fuel surcharge on our air and ground services, most of which are adjusted on a weekly basis. The fuel surcharge is based
on a weekly fuel price from ten days prior to the week in which it is assessed. Some FedEx Express international fuel surcharges are
updated on a monthly basis. We routinely review our fuel surcharges and periodically update the tables used to determine our fuel
surcharges at all of our transportation segments.
While fluctuations in fuel surcharge percentages can be significant from period to period, fuel surcharges represent one of the many
individual components of our pricing structure that impact our overall revenue and yield. Additional components include the mix of
services sold, the base price, and extra service charges we obtain for these services and level of pricing discounts offered.
Fuel expense increased 16% during 2023 due to higher fuel prices, partially offset by a decline in fuel usage. In addition to variability
in usage and market prices, the manner in which we purchase fuel also influences our results. For example, our contracts for jet fuel
purchases at FedEx Express are tied to various indices, including the U.S. Gulf Coast index. While many of these indices are aligned,
each index may fluctuate at a different pace, driving variability in the prices paid for jet fuel. Furthermore, under these contractual
arrangements, approximately 70% of our jet fuel is purchased based on the index price for the preceding week, with the remainder of
our purchases tied primarily to the index price for the preceding month and preceding day, rather than based on daily spot rates. These
contractual provisions mitigate the impact of rapidly changing daily spot rates on our jet fuel purchases.
- 53 -
Because of the factors described above, our operating results may be affected should the market price of fuel suddenly change by a
significant amount or change by amounts that do not result in an adjustment in our fuel surcharges, which can significantly affect our
earnings either positively or negatively in the short-term. For more information, see “Item 1A. Risk Factors.”
Other Income and Expense
Other retirement plans income (expense) increased primarily due to a noncash MTM gain of $650 million in 2023 compared to a $1.6
billion loss in 2022 (described below). In addition, interest income increased $145 million in 2023 primarily due to an increase in
interest rates, partially offset by a decrease in other income of $120 million related to changes in the value of equity investments.
Retirement Plans MTM Adjustments
In 2023, we incurred a pre-tax, noncash MTM gain of $650 million ($493 million, net of tax, or $1.92 per diluted share), related to the
year-end actuarial adjustments of pension and postretirement healthcare plans’ assets and liabilities. These actuarial adjustments were
due to higher discount rates, partially offset by lower than expected asset returns and demographic experience.
In 2022, we incurred a pre-tax, noncash MTM loss of $1.6 billion ($1.2 billion, net of tax, or $4.49 per diluted share), which includes
a net loss of $1.3 billion ($1.0 billion, net of tax, or $3.76 per diluted share) related to the year-end actuarial adjustments of pension
and postretirement healthcare plans’ assets and liabilities. These actuarial adjustments were due to lower than expected asset returns,
demographic experience, and an update to the mortality assumption, partially offset by higher discount rates.
Additionally, in 2022, we incurred a pre-tax, noncash MTM net loss of $260 million ($195 million, net of tax, or $0.73 per diluted
share) in the second quarter of 2022, of which $224 million was related to the termination of the TNT Express Netherlands Pension
Plan. Effective October 1, 2021, the responsibility of all pension assets and liabilities of this plan was transferred to a separate, multi-
employer pension plan. The remaining $36 million net loss was related to the U.S. FedEx Freight Pension Plan and consisted of a $75
million MTM loss due to a lower discount rate in the second quarter of 2022, partially offset by a $39 million curtailment gain.
For more information, see the “Critical Accounting Estimates” section of this MD&A and Note 1 and Note 13 of the accompanying
consolidated financial statements.
Income Taxes
Our effective tax rate was 25.9% for 2023, compared to 21.9% for 2022. The 2023 tax provision was negatively impacted by an
expense of $46 million related to a write-down and valuation allowance on certain foreign tax credit carryforwards due to operational
changes which impacted the determination of the realizability of the deferred tax asset. The 2023 tax provision was also negatively
impacted by lower earnings in certain non-U.S. jurisdictions.
The 2022 tax provision includes a benefit of $142 million related to revisions of prior year tax estimates for actual tax return results.
The 2022 tax provision was also favorably impacted by changes in our corporate legal entity structure.
We are subject to taxation in the U.S. and various U.S. state, local, and foreign jurisdictions. We are currently under examination by
the Internal Revenue Service (“IRS”) for the 2016 through 2019 tax years. It is reasonably possible that certain income tax return
proceedings will be completed during the next 12 months and could result in a change in our balance of unrecognized tax benefits.
However, we believe we have recorded adequate amounts of tax, including interest and penalties, for any adjustments expected to
occur.
During 2021, we filed suit in U.S. District Court for the Western District of Tennessee challenging the validity of a tax regulation
related to the one-time transition tax on unrepatriated foreign earnings, which was enacted as part of the Tax Cuts and Jobs Act
(“TCJA”). Our lawsuit seeks to have the court declare this regulation invalid and order the refund of overpayments of U.S. federal
income taxes for 2018 and 2019 attributable to the denial of foreign tax credits under the regulation. We have recorded a cumulative
benefit of $223 million through 2023 attributable to our interpretation of the TCJA and the Internal Revenue Code. On March 31,
2023, the District Court ruled that the regulation is invalid and contradicts the plain terms of the tax code. We continue to work
towards obtaining a final judgment for the applicable refund amounts due to the regulation being invalid. Once the District Court
enters a final judgment, the U.S. government could file an appeal with the U.S. Court of Appeals for the Sixth Circuit. If we are
ultimately unsuccessful in defending our position, we may be required to reverse the benefit previously recorded.
For more information on income taxes, see the “Critical Accounting Estimates” section of this MD&A and Note 12 of the
accompanying consolidated financial statements.
- 54 -
Equity Investment
As of May 31, 2023, we do not have any equity investments that are material to our financial position or results of operations. For
more information on equity investments, see Note 1 of the accompanying consolidated financial statements.
Outlook
During 2024, we expect macroeconomic conditions to continue to negatively impact customer demand for our services. However, we
expect operating income improvement in 2024 as a result of our DRIVE program initiatives focused on aligning our cost base with
demand, reducing our permanent cost structure, and increasing the flexibility of our network. We expect international export yield
declines and reduced customer demand for our U.S. freight product at FedEx Express to negatively impact revenue and operating
income in 2024. In addition, we expect expense headwinds in 2024 related to higher global inflation and variable incentive
compensation.
See the “Business Optimization and Realignment Costs” section of this MD&A for additional information on our DRIVE program and
other cost savings initiatives.
Our capital expenditures for 2024 are expected to be approximately $5.7 billion, a decrease of $0.5 billion from 2023, as we continue
to reduce our capital intensity relative to revenue. We expect lower aircraft spend and reduced capacity investment to be partially
offset by investments to optimize our networks and modernize our facilities. Our expected capital expenditures for 2024 include our
continued investments in the expansion and modernization of the FedEx Express Indianapolis hub and modernization of the FedEx
Express Memphis World Hub.
We will continue to evaluate our investments in critical long-term strategic projects to ensure our capital expenditures are expected to
generate high returns on investment and are balanced with our outlook for global economic conditions. For additional details on key
2024 capital projects, refer to the “Financial Condition – Capital Resources” and “Financial Condition – Liquidity Outlook” sections
of this MD&A.
The uncertainty of a slowing global economy, global inflation well above historical levels, geopolitical challenges including the
ongoing conflict between Russia and Ukraine, and the impact these factors will have on the rate of growth of global trade, supply
chains, fuel prices, and our business in particular, make any expectations for 2024 inherently less certain. See “Item 1A. Risk Factors”
for more information.
See “Forward-Looking Statements”, “Item 1A. Risk Factors”, “Trends Affecting Our Business”, and “Critical Accounting Estimates”
for a discussion of these and other potential risks and uncertainties that could materially affect our future performance.
Seasonality of Business
Our businesses are cyclical in nature, as seasonal fluctuations affect volumes, revenue, and earnings. Historically, the U.S. express
package business experiences an increase in volumes in late November and December. International business, particularly in the Asia-
to-U.S. market, peaks in October and November in advance of the U.S. holiday sales season. Our first and third fiscal quarters,
because they are summer vacation and post winter-holiday seasons, have historically experienced lower volumes relative to other
periods. Normally, the fall is the busiest shipping period for FedEx Ground, while late December, June and July are the slowest
periods. For FedEx Freight, the spring and fall are the busiest periods and the latter part of December through February is the slowest
period. Shipment levels, operating costs, and earnings for each of our companies can also be adversely affected by inclement weather,
particularly the impact of severe winter weather in our third fiscal quarter. See “Item 1A. Risk Factors” for more information.
RECENT ACCOUNTING GUIDANCE
See Note 2 of the accompanying consolidated financial statements for a discussion of recent accounting guidance.
- 55 -
REPORTABLE SEGMENTS
FedEx Express, FedEx Ground, and FedEx Freight represent our major service lines and, along with FedEx Services, constitute our
reportable segments. Our reportable segments include the following businesses:
FedEx Express Segment
FedEx Express (express transportation, small-package ground delivery, and freight
transportation)
FedEx Custom Critical, Inc. (time-critical transportation)
FedEx Ground Segment
FedEx Ground (small-package ground delivery)
FedEx Freight Segment
FedEx Freight (LTL freight transportation)
FedEx Services Segment
FedEx Services (sales, marketing, information technology, communications, customer
service, technical support, billing and collection services, and back-office functions)
In the fourth quarter of 2023, FedEx announced one FedEx, a consolidation plan to ultimately bring FedEx Express, FedEx Ground,
FedEx Services, and other FedEx operating companies into Federal Express Corporation, becoming a single company operating a
unified, fully integrated air-ground network under the respected FedEx brand. The organizational redesign will be implemented in
phases with full implementation expected in June 2024. During the implementation process in fiscal 2024, each of our current
reportable segments will continue to have discrete financial information that will be regularly reviewed when evaluating performance
and making resource allocation decisions, and aligns with our management reporting structure and our internal financial reporting. In
the first quarter of fiscal 2025, when the consolidation plan has been completed, we expect to begin reporting a resegmented structure
that will align with an updated management reporting structure and how management will evaluate performance and make resource
allocation decisions under one FedEx.
FEDEX SERVICES SEGMENT
The FedEx Services segment provides direct and indirect support to our operating segments, and we allocate all of the net operating
costs of the FedEx Services segment to reflect the full cost of operating our businesses in the results of those segments. We review and
evaluate the performance of our transportation segments based on operating income (inclusive of FedEx Services segment
allocations). For the FedEx Services segment, performance is evaluated based on the effect of its total allocated net operating costs on
our operating segments.
Operating expenses for each of our transportation segments include the allocations from the FedEx Services segment to the respective
transportation segments. These allocations include charges and credits for administrative services provided between operating
companies. The allocations of net operating costs are based on metrics such as relative revenue or estimated services provided. We
believe these allocations approximate the net cost of providing these functions. Our allocation methodologies are refined periodically,
as necessary, to reflect changes in our businesses.
CORPORATE, OTHER, AND ELIMINATIONS
Corporate and other includes corporate headquarters costs for executive officers and certain legal and finance functions, including
certain other costs and credits not attributed to our core business, as well as certain costs associated with developing our “innovate
digitally” strategic pillar through our FedEx Dataworks operating segment. FedEx Dataworks is focused on creating solutions to
transform the digital and physical experiences of our customers and team members. ShopRunner, Inc. was merged into FedEx
Dataworks during 2023.
Also included in Corporate and other is the FedEx Office and Print Services, Inc. operating segment, which provides an array of
document and business services and retail access to our customers for our package transportation businesses, and the FedEx Logistics,
Inc. operating segment, which provides integrated supply chain management solutions, specialty transportation, customs brokerage,
and global ocean and air freight forwarding.
The results of Corporate, other, and eliminations are not allocated to the other business segments.
- 56 -
In 2023, the decrease in operating results in Corporate, other, and eliminations was primarily due to lower operating income at FedEx
Logistics due to decreased revenue and an increase in bad debt, partially offset by decreased purchased transportation expense.
Additionally, operating results in Corporate, other, and eliminations were negatively impacted by higher professional fees and outside
service contract spend at FedEx Dataworks. The comparison of operating loss between 2023 and 2022 at Corporate, other, and
eliminations is affected by goodwill and other asset impairment charges of $47 million associated with the ShopRunner acquisition at
FedEx Dataworks in 2023.
Certain FedEx operating companies provide transportation and related services for other FedEx companies outside their reportable
segment in order to optimize our resources. For example, during 2023 FedEx Ground provided delivery support for certain FedEx
Express packages as part of our last-mile optimization efforts, and FedEx Freight provided road and intermodal support for both
FedEx Ground and FedEx Express. In addition, FedEx Express is working with FedEx Logistics to secure air charters and other cargo
space for U.S. customers. Billings for such services are based on negotiated rates, which we believe approximate fair value, and are
reflected as revenue of the billing segment. These rates are adjusted from time to time based on market conditions. Such intersegment
revenue and expenses are eliminated in our consolidated results and are not separately identified in the following segment information
because the amounts are not material.
- 57 -
FEDEX EXPRESS SEGMENT
FedEx Express offers a wide range of U.S. domestic and international shipping services for delivery of packages and freight including
priority, deferred, and economy services, which provide delivery on a time-definite or day-definite basis. The following table
compares revenue, operating expenses, operating income (dollars in millions), operating margin, and operating expenses as a percent
of revenue for the years ended May 31:
2023
2022
Percent
Change
Revenue:
Package:
U.S. overnight box
U.S. overnight envelope
U.S. deferred
Total U.S. domestic package revenue
International priority
International economy
Total international export package revenue
International domestic(1)
Total package revenue
Freight:
U.S.
International priority
International economy
International airfreight
Total freight revenue
Other
Total revenue
Operating expenses:
Salaries and employee benefits
Purchased transportation
Rentals and landing fees
Depreciation and amortization
Fuel
Maintenance and repairs
Asset impairment charges
Business optimization and realignment costs
Intercompany charges
Other
Total operating expenses
Operating income
Operating margin
$
$
8,916
1,980
5,128
16,024
10,939
2,911
13,850
4,043
33,917
2,906
3,060
1,510
166
7,642
1,184
42,743
15,899
5,629
2,310
2,105
5,122
2,000
70
47
1,896
6,601
41,679
1,064
$
$
9,084
1,971
5,330
16,385
12,130
2,838
14,968
4,340
35,693
3,041
3,840
1,653
177
8,711
1,410
45,814
16,435
6,322
2,568
2,007
4,418
2,120
—
278
1,997
6,747
42,892
2,922
2.5%
6.4%
(2)
—
(4)
(2)
(10)
3
(7)
(7)
(5)
(4)
(20)
(9)
(6)
(12)
(16)
(7)
(3)
(11)
(10)
5
16
(6)
NM
(83)
(5)
(2)
(3)
(64)
(390) bp
Percent of Revenue
2022
2023
100.0%
100.0%
37.2
13.2
5.4
4.9
12.0
4.7
0.2
0.1
4.4
15.4
97.5%
35.9
13.8
5.6
4.4
9.6
4.6
—
0.6
4.4
14.7
93.6%
(1)
International domestic revenue relates to our international intra-country operations.
- 58 -
The following table compares selected statistics (in thousands, except yield amounts) for the years ended May 31:
2023
2022
Percent Change
Package Statistics
Average daily package volume (ADV):
U.S. overnight box
U.S. overnight envelope
U.S. deferred
Total U.S. domestic ADV
International priority
International economy
Total international export ADV
International domestic(1)
Total ADV
Revenue per package (yield):
U.S. overnight box
U.S. overnight envelope
U.S. deferred
U.S. domestic composite
International priority
International economy
International export composite
International domestic(1)
Composite package yield
Freight Statistics
Average daily freight pounds:
U.S.
International priority
International economy
International airfreight
Total average daily freight pounds
Revenue per pound (yield):
U.S.
International priority
International economy
International airfreight
Composite freight yield
1,259
465
1,063
2,787
708
278
986
1,805
5,578
27.77
16.71
18.91
22.54
60.62
41.12
55.13
8.78
23.85
6,735
5,435
10,591
998
23,759
1.69
2.21
0.56
0.65
1.26
$
$
1,421
506
1,262
3,189
786
277
1,063
1,954
6,206
25.07
15.28
16.56
20.15
60.54
40.13
55.21
8.71
22.56
7,935
6,671
11,978
1,160
27,744
1.50
2.26
0.54
0.60
1.23
$
$
(11)
(8)
(16)
(13)
(10)
—
(7)
(8)
(10)
11
9
14
12
—
2
—
1
6
(15)
(19)
(12)
(14)
(14)
13
(2)
4
8
2
(1)
International domestic statistics relate to our international intra-country operations.
FedEx Express Segment Revenue
FedEx Express segment revenue decreased 7% in 2023 primarily due to decreased global volume and unfavorable exchange rates,
partially offset by yield improvement.
Total average daily package volume decreased 10% in 2023, and total average daily freight pounds decreased 14% in 2023, due to
reduced demand for our services, primarily resulting from macroeconomic conditions. Volume declines were partially offset by yield
improvement, including increases in composite package yield of 6% and composite freight yield of 2% in 2023. The 6% increase in
composite package yield was primarily due to a U.S. domestic package yield increase of 12%, driven by higher base yields and fuel
surcharges. Unfavorable exchange rates negatively impacted all international package and freight product yields in 2023.
FedEx Express Segment Operating Income
FedEx Express segment operating income decreased 64% in 2023 primarily due to global volume declines, partially offset by yield
improvement and lower operating expenses. During 2023, we implemented cost reductions to mitigate the impact of volume declines,
including reducing flight hours, temporarily parking and retiring aircraft, improving productivity, and consolidating routes and closing
sorts. The impact of these reductions, while improving throughout the year, lagged volume declines, and operating expenses remained
high relative to demand. Currency exchange rates had a negative effect on revenue and a positive effect on expenses, resulting in a
slightly negative effect on operating income in 2023.
- 59 -
Fuel expense increased 16% in 2023 due to a 27% increase in fuel prices, partially offset by a 9% decline in total fuel gallons.
Purchased transportation expense decreased 11% in 2023 primarily due to favorable exchange rates and lower utilization, partially
offset by higher rates charged by third-party providers. Salaries and employee benefits expense decreased 3% in 2023 primarily due to
decreased staffing to align with lower volume, favorable currency exchange rates, and lower variable incentive compensation,
partially offset by increased wage rates. Rentals and landing fees expense decreased 10% in 2023 primarily due to decreased aircraft
leases and favorable currency exchange rates. Other operating expense decreased 2% in 2023 primarily due to favorable currency
exchange rates and lower outside service contract expense, partially offset by higher bad debt expense. Maintenance and repairs
expense decreased 6% in 2023 primarily due to lower aircraft maintenance resulting from an increase in aircraft temporarily parked.
During 2023, we recorded asset impairment charges of $70 million associated with the decision to permanently retire certain aircraft
and related engines. See “Goodwill and Other Asset Impairment Charges” above for more information. Additionally, FedEx Express
segment results include business realignment costs of $36 million in 2023 associated with our workforce reduction plan in Europe. We
recognized $278 million of costs in 2022 under this program. FedEx Express segment results also include business optimization costs
of $11 million in 2023, which includes costs associated with idling our business in Russia. See the “Business Optimization and
Realignment Costs” section of this MD&A for more information.
FedEx Express segments results include $115 million of TNT Express integration expenses in 2022.
FEDEX GROUND SEGMENT
FedEx Ground service offerings include day-certain delivery to businesses in the U.S. and Canada and to 100% of U.S. residences.
The following table compares revenue, operating expenses, operating income (dollars in millions), operating margin, selected package
statistics (in thousands, except yield amounts), and operating expenses as a percent of revenue for the years ended May 31:
Revenue
Operating expenses:
Salaries and employee benefits
Purchased transportation
Rentals
Depreciation and amortization
Fuel
Maintenance and repairs
Intercompany charges
Other
Total operating expenses
Operating income
Operating margin
Average daily package volume (ADV)(1):
Ground commercial
Home delivery
Economy
Total ADV
Revenue per package (yield)
Percent of Revenue
2022
2023
100.0%
100.0%
20.1
43.5
5.0
3.0
0.1
1.9
5.9
11.1
90.6%
21.4
45.8
4.2
2.8
0.1
1.7
5.9
10.1
92.0%
2023
2022
Percent
Change
$
33,507
$
33,232
1
6,737
14,597
1,661
1,020
36
634
1,961
3,721
30,367
3,140
9.4%
4,361
4,021
781
9,163
11.70
$
$
7,101
15,232
1,410
919
32
584
1,954
3,358
30,590
2,642
8.0%
4,549
4,223
1,130
9,902
10.64
$
$
(5)
(4)
18
11
13
9
—
11
(1)
19
140 bp
(4)
(5)
(31)
(7)
10
(1) Ground commercial ADV is calculated on a 5-day-per-week basis, while home delivery and economy ADV are calculated on a 7-
day-per-week basis.
FedEx Ground Segment Revenue
FedEx Ground segment revenue increased 1% in 2023 primarily due to yield improvement, partially offset by lower volumes.
FedEx Ground yield increased 10% in 2023 primarily due to higher fuel and other surcharges, and a mix shift towards higher-yielding
business-to-consumer products. Total average daily volume decreased 7% in 2023 due to reduced demand for our services, primarily
resulting from macroeconomic conditions.
- 60 -
FedEx Ground Segment Operating Income
FedEx Ground segment operating income increased 19% in 2023 primarily due to yield improvement, including higher fuel
surcharges, partially offset by lower volume and higher other operating and rentals expense. The 2023 results benefited from certain
cost reductions to mitigate the effect of volume declines, primarily a delay and reduction in peak wage programs, the consolidation
and closing of certain sort and linehaul operations, cancellation of network capacity projects, and reduced Sunday delivery coverage.
Purchased transportation expense decreased 4% in 2023 primarily due to lower volumes, partially offset by lower productivity and
higher fuel prices. Salaries and employee benefits decreased 5% in 2023 primarily due to decreased staffing to align with lower
volume and lower variable incentive compensation, partially offset by higher wage rates. Other operating expense increased 11% in
2023 primarily due to higher self-insurance accruals and higher outside service contracts expense. Rentals and depreciation expense
increased 18% and 11%, respectively, in 2023 due to the completion of previously committed multi-year expansion projects.
FEDEX FREIGHT SEGMENT
FedEx Freight LTL service offerings include priority services when speed is critical and economy services when time can be traded
for savings. The following table compares revenue, operating expenses, operating income (dollars in millions), operating margin,
selected statistics, and operating expenses as a percent of revenue for the years ended May 31:
Revenue
Operating expenses:
Salaries and employee benefits
Purchased transportation
Rentals
Depreciation and amortization
Fuel
Maintenance and repairs
Intercompany charges
Other
Total operating expenses
Operating income
Operating margin
Average daily shipments (in thousands):
Priority
Economy
Total average daily shipments
Weight per shipment (pounds):
Priority
Economy
Composite weight per shipment
Revenue per shipment:
Priority
Economy
Composite revenue per shipment
Revenue per hundredweight:
Priority
Economy
Composite revenue per hundredweight
FedEx Freight Segment Revenue
2023
2022
$
9,632
$
9,532
Percent
Change
1
Percent of Revenue
2022
2023
100.0%
100.0%
41.5
7.6
2.8
4.0
7.8
3.3
5.4
7.6
80.0%
43.4
10.2
2.6
4.3
7.0
2.9
5.4
6.8
82.6%
4,002
731
266
387
748
318
526
729
7,707
1,925
20.0%
70.1
29.6
99.7
1,027
912
993
363.85
417.50
379.76
35.44
45.78
38.26
$
$
$
$
$
4,140
976
245
406
662
274
517
649
7,869
1,663
17.4%
79.1
32.6
111.7
1,092
947
1,050
320.76
368.08
334.57
29.38
38.86
31.88
$
$
$
$
$
(3)
(25)
9
(5)
13
16
2
12
(2)
16
260 bp
(11)
(9)
(11)
(6)
(4)
(5)
13
13
14
21
18
20
FedEx Freight segment revenue increased 1% in 2023 primarily due to yield improvement, partially offset by lower volumes.
Revenue per shipment increased 14% in 2023 primarily due to continued focus on revenue quality, including higher fuel surcharges,
partially offset by lower weight per shipment. Average daily shipments decreased 11% in 2023 due to reduced demand for our
services, primarily resulting from macroeconomic conditions.
- 61 -
FedEx Freight Segment Operating Income
FedEx Freight segment operating income increased 16% in 2023 driven by yield improvement, including higher fuel surcharges,
partially offset by lower volumes. Additionally, FedEx Freight results were positively affected by initiatives to align costs to volumes
and a gain on the sale of a facility during the third quarter of 2023.
In 2023, FedEx Freight continued to manage linehaul costs by increasing utilization of company linehaul, resulting in a shift of costs
from purchased transportation to salaries and employee benefits expense. Purchased transportation expense decreased 25% in 2023
primarily due to lower volumes and reduced utilization due to the shift to company linehaul. Salaries and employee benefits expense
decreased 3% in 2023 primarily due to decreased staffing to align with lower volume and lower variable incentive compensation,
partially offset by higher wage rates and increased company linehaul utilization. Fuel expense increased 13% in 2023 primarily due to
increased fuel prices, partially offset by lower volume. Other operating expense increased 12% in 2023 primarily due to higher self-
insurance accruals and bad debt expense. Maintenance and repairs expense increased 16% in 2023 primarily due to higher costs
associated with vehicle parts, outside vendor labor, and facility maintenance.
FINANCIAL CONDITION
LIQUIDITY
Cash and cash equivalents totaled $6.9 billion at May 31, 2023 and May 31, 2022. The following table provides a summary of our
cash flows for the years ended May 31 (in millions):
2023
2022
Operating activities:
Net income
Retirement plans mark-to-market adjustments
Goodwill and other asset impairment charges
Business optimization and realignment costs, net of payments
Other noncash charges and credits
Changes in assets and liabilities
Cash provided by operating activities
Investing activities:
Capital expenditures
Purchase of investments
Proceeds from asset dispositions and other
Cash used in investing activities
Financing activities:
Principal payments on debt
Proceeds from stock issuances
Dividends paid
Purchase of treasury stock
Other, net
Cash used in financing activities
Effect of exchange rate changes on cash
Net (decrease) increase in cash and cash equivalents
Cash and cash equivalents at end of period
$
$
$
3,972
(650)
117
23
8,526
(3,140)
8,848
(6,174)
(84)
84
(6,174)
(152)
231
(1,177)
(1,500)
1
(2,597)
(118)
(41)
6,856
$
$
$
3,826
1,578
—
53
7,494
(3,119)
9,832
(6,763)
(147)
94
(6,816)
(161)
184
(793)
(2,248)
(1)
(3,019)
(187)
(190)
6,897
Cash Provided by Operating Activities. Cash flows from operating activities decreased $1.0 billion in 2023 primarily due to lower net
income (net of noncash items), as well as a decrease in accounts payable and legal settlements, partially offset by a decrease in
accounts receivable.
Cash Used in Investing Activities. Capital expenditures were 9% lower in 2023 primarily due to decreased spending on aircraft. See
“Capital Resources” below for a more detailed discussion of capital expenditures during 2023.
Financing Activities. In December 2021, our Board of Directors authorized a stock repurchase program of up to $5 billion of FedEx
common stock. As part of the repurchase program, we completed an ASR agreement with a bank in the third quarter of 2023 to
repurchase an aggregate of $1.5 billion of our common stock. A total of 9.2 million shares were repurchased under the agreement.
- 62 -
During 2022, as part of the repurchase program, we completed an ASR agreement with a bank to repurchase an aggregate of $1.5
billion of our common stock, and 6.1 million shares were delivered. We also repurchased an additional 2.8 million shares of our
common stock during 2022.
The following table provides a summary of repurchases of our common stock for the periods ended May 31 (dollars in millions,
except per share amounts):
Common stock repurchases
2023
2022
Total
Number of
Shares
Purchased
9,180,752
Average
Price Paid
per Share
$ 163.39
Total
Purchase
Price
$
1,500
Total
Number of
Shares
Purchased
8,857,202
Average
Price Paid
per Share
253.85
$
Total
Purchase
Price
$
2,248
As of May 31, 2023, $2.6 billion remains available to be used for repurchases under the program authorized in December 2021, which
is the only program that currently exists. Shares under the program may be repurchased from time to time in the open market or in
privately negotiated transactions. The program does not have an expiration date and may be suspended or discontinued at any time.
See Note 1 of the accompanying consolidated financial statements for additional information.
CAPITAL RESOURCES
Our operations are capital intensive, characterized by significant investments in aircraft, package handling and sort equipment,
vehicles and trailers, technology, and facilities. The amount and timing of capital investments depend on various factors, including
pre-existing contractual commitments, anticipated volume growth, domestic and international economic conditions, new or enhanced
services, geographical expansion of services, availability of satisfactory financing, and actions of regulatory authorities.
The following table compares capital expenditures by asset category and reportable segment for the years ended May 31 (in millions):
2023
2022
Percent Change
Aircraft and related equipment
Package handling and ground support equipment
Vehicles and trailers
Information technology
Facilities and other
Total capital expenditures
FedEx Express segment
FedEx Ground segment
FedEx Freight segment
FedEx Services segment
Other
Total capital expenditures
$
$
$
$
1,684
1,851
719
802
1,118
6,174
3,055
1,995
556
431
137
6,174
$
$
$
$
2,273
1,737
717
851
1,185
6,763
3,637
2,139
319
565
103
6,763
(26)
7
—
(6)
(6)
(9)
(16)
(7)
74
(24)
33
(9)
Capital expenditures decreased $0.6 billion during 2023 primarily due to decreased spending on aircraft and related equipment at
FedEx Express.
GUARANTOR FINANCIAL INFORMATION
We are providing the following information in compliance with Rule 13-01 of Regulation S-X, “Financial Disclosures about
Guarantors and Issuers of Guaranteed Securities” with respect to our senior unsecured debt securities and Pass-Through Certificates,
Series 2020-1AA (the “Certificates”).
The $19.2 billion principal amount of the senior unsecured notes were issued by FedEx under a shelf registration statement and are
guaranteed by certain direct and indirect subsidiaries of FedEx (“Guarantor Subsidiaries”). FedEx owns, directly or indirectly, 100%
of each Guarantor Subsidiary. The guarantees are (1) unsecured obligations of the respective Guarantor Subsidiary, (2) rank equally
with all of their other unsecured and unsubordinated indebtedness, and (3) are full and unconditional and joint and several. If we sell,
transfer, or otherwise dispose of all of the capital stock or all or substantially all of the assets of a Guarantor Subsidiary to any person
that is not an affiliate of FedEx, the guarantee of that Guarantor Subsidiary will terminate, and holders of debt securities will no longer
have a direct claim against such subsidiary under the guarantee.
- 63 -
Additionally, FedEx fully and unconditionally guarantees the payment obligation of FedEx Express in respect of the $840 million
principal amount of the Certificates. See Note 6 of the accompanying consolidated financial statements for additional information
regarding the terms of the Certificates.
The following tables present summarized financial information for FedEx (as Parent) and the Guarantor Subsidiaries on a combined
basis after transactions and balances within the combined entities have been eliminated.
The following table presents the summarized balance sheet information as of May 31, 2023 (in millions):
Parent and Guarantor Subsidiaries
Current Assets
Intercompany Receivable
Total Assets
Current Liabilities
Intercompany Payable
Total Liabilities
$
The following table presents the summarized statement of income information as of May 31, 2023 (in millions):
Revenue
Intercompany Charges, net
Operating Income
Intercompany Charges, net
Income Before Income Taxes
Net Income
$
$
10,758
3,566
89,947
9,933
—
59,837
67,133
(4,946)
4,733
174
5,102
3,884
The following tables present summarized financial information for FedEx (as Parent Guarantor) and FedEx Express (as Subsidiary
Issuer) on a combined basis after transactions and balances within the combined entities have been eliminated.
The following table presents the summarized balance sheet information as of May 31, 2023 (in millions):
Parent Guarantor and Subsidiary Issuer
Current Assets
Intercompany Receivable
Total Assets
Current Liabilities
Intercompany Payable
Total Liabilities
$
The following table presents the summarized statement of income information as of May 31, 2023 (in millions):
Revenue
Intercompany Charges, net
Operating Income
Intercompany Charges, net
Income Before Income Taxes
Net Income
LIQUIDITY OUTLOOK
$
$
4,408
—
70,016
5,100
11,011
48,246
23,861
(3,507)
482
217
2,881
2,869
In response to current business and economic conditions as referenced above in the “Outlook” section of this MD&A, we are
continuing to actively manage and optimize our capital allocation to mitigate the impact of the slowing economy, inflationary
pressures, and geopolitical conflicts. We held $6.9 billion in cash at May 31, 2023 and have $3.5 billion in available liquidity under
our $2.0 billion five-year credit agreement (the “Five-Year Credit Agreement) and $1.5 billion three-year credit agreement (the
“Three-Year Credit Agreement” and together with the Five-Year Credit Agreement, the “Credit Agreements”), and we believe that
our cash and cash equivalents, cash flow from operations, and available financing sources are adequate to meet our liquidity needs,
which include operational requirements, expected capital expenditures, voluntary pension contributions, dividend payments, and stock
repurchases.
- 64 -
As announced on June 20, 2023, we expect to repurchase $2.0 billion of our common stock in 2024. We executed an ASR agreement
with a bank in June 2023 to repurchase an aggregate of $500 million of our common stock with a completion date no later than August
2023.
Our cash and cash equivalents balance at May 31, 2023 includes $2.6 billion of cash in foreign jurisdictions associated with our
permanent reinvestment strategy. We are able to access the majority of this cash without a material tax cost and do not believe that the
indefinite reinvestment of these funds impairs our ability to meet our U.S. domestic debt or working capital obligations.
Our capital expenditures for 2024 are expected to be approximately $5.7 billion, a decrease of $0.5 billion from 2023, as we continue
to reduce our capital intensity relative to revenue. We expect lower aircraft spend and reduced capacity investment to be partially
offset by investments to optimize our networks and modernize our facilities. Included within our expected 2024 capital expenditures
are our continued investments in the expansion and modernization of the FedEx Express Indianapolis hub and modernization of the
FedEx Express Memphis World Hub, which are expected to total $1.5 billion each over the life of each project. Our expected capital
expenditures for 2024 also include $1.5 billion for delivery of aircraft and related equipment and progress payments toward future
aircraft deliveries at FedEx Express.
We have additional obligations as part of our ordinary course of business, beyond those committed for capital expenditures, which
consist of debt obligations, lease obligations, and obligations and commitments for purchases of goods and services. Refer to Note 6,
Note 7, and Note 17 of the accompanying consolidated financial statements for more information. In addition, we have certain tax
positions that are further discussed in Note 12 of the accompanying consolidated financial statements. We do not have any guarantees
or other off-balance sheet financing arrangements, including variable interest entities, which we believe could have a material impact
on our financial condition or liquidity.
We have several aircraft modernization programs under way that are supported by the purchase of Boeing 777 Freighter and Boeing
767-300 Freighter aircraft. These aircraft are significantly more fuel-efficient per unit than the aircraft types previously utilized, and
these expenditures are necessary to achieve significant long-term operating savings and to replace older aircraft. Our ability to delay
the timing of these aircraft-related expenditures is limited without incurring significant costs to modify existing purchase agreements.
We have a shelf registration statement filed with the Securities and Exchange Commission (“SEC”) that allows us to sell, in one or
more future offerings, any combination of our unsecured debt securities and common stock and allows pass-through trusts formed by
FedEx Express to sell, in one or more future offerings, pass-through certificates.
The Five-Year Credit Agreement expires in March 2026 and includes a $250 million letter of credit sublimit. The Three-Year Credit
Agreement expires in March 2025. The Credit Agreements are available to finance our operations and other cash flow needs. See Note
6 of the accompanying consolidated financial statements for a description of the terms and significant covenants of the Credit
Agreements.
We made a voluntary contribution of $200 million to our tax-qualified U.S. domestic pension plans (“U.S. Pension Plans”) in June
2023 and anticipate making $600 million of additional voluntary contributions during the remainder of 2024. There are currently no
required minimum contributions to our U.S. Pension Plans based on current funded status and credit balance due to cumulative excess
voluntary pension contributions, which exceeds $3.0 billion. The credit balance is subtracted from plan assets to determine the
minimum funding requirements. Therefore, we could eliminate all required contributions to our principal U.S. Pension Plans for
several years if we were to choose to waive part of that credit balance in any given year. Our U.S. Pension Plans have ample funds to
meet expected benefit payments.
On April 5, 2023, our Board of Directors declared a quarterly cash dividend of $1.26 per share of common stock. The dividend was
paid on July 3, 2023 to stockholders of record as of the close of business on June 12, 2023. Each quarterly dividend payment is subject
to review and approval by our Board of Directors, and we evaluate our dividend payment amount on an annual basis. There are no
material restrictions on our ability to declare dividends, nor are there any material restrictions on the ability of our subsidiaries to
transfer funds to us in the form of cash dividends, loans, or advances.
Standard & Poor’s has assigned us a senior unsecured debt credit rating of BBB, a Certificates rating of AA-, a commercial paper
rating of A-2, and a ratings outlook of “stable.” Moody’s Investors Service has assigned us an unsecured debt credit rating of Baa2, a
Certificates rating of Aa3, a commercial paper rating of P-2, and a ratings outlook of “stable.” If our credit ratings drop, our interest
expense may increase. If our commercial paper ratings drop below current levels, we may have difficulty utilizing the commercial
paper market. If our senior unsecured debt credit ratings drop below investment grade, our access to financing may become limited.
- 65 -
CRITICAL ACCOUNTING ESTIMATES
The preparation of financial statements in accordance with accounting principles generally accepted in the United States requires
management to make significant judgments and estimates to develop amounts reflected and disclosed in the financial statements. In
many cases, there are alternative policies or estimation techniques that could be used. We maintain a thorough process to review the
application of our accounting policies and to evaluate the appropriateness of the many estimates that are required to prepare the
financial statements of a complex, global corporation. However, even under optimal circumstances, estimates routinely require
adjustment based on changing circumstances and new or better information.
The estimates discussed below include the financial statement elements that are either the most judgmental or involve the selection or
application of alternative accounting policies and are material to our results of operations and financial condition. Management has
discussed the development and selection of these critical accounting estimates with the Audit and Finance Committee of our Board of
Directors and with our independent registered public accounting firm.
RETIREMENT PLANS
The rules for pension accounting are complex and can produce volatility in our earnings, financial condition, and liquidity. Our
defined benefit pension and postretirement benefit plans are measured using actuarial techniques that reflect management’s
assumptions for expected returns on assets (“EROA”), discount rate, and demographic experience such as salary increases, expected
retirement, mortality, employee turnover, and future increases in healthcare costs. Differences between these assumptions and actual
experience are recognized in our earnings through MTM accounting. The components of the MTM adjustments for the period ended
May 31 are as follows (presented as (gain) loss in millions):
Actual versus expected return on assets
Discount rate change
Demographic experience:
Current year actuarial loss
Change in future assumptions
Termination of TNT Express Netherlands pension plan
Pension plan amendments, including curtailment gains
Total MTM (gain) loss
2023
2022
2,492
(3,395)
$
142
110
—
1
(650)
$
5,109
(4,486)
504
314
224
(87)
1,578
$
$
Our annual MTM adjustment is highly sensitive to the discount rate and EROA assumptions, which are as follows:
Discount rate used to determine benefit
obligation
Discount rate used to determine net periodic
benefit cost
Expected long-term rate of return on assets
U.S. Pension Plans
2022
2023
International
Pension Plans
2023
2022
Postretirement
Healthcare Plans
2023
2022
5.20%
4.25%
4.21%
3.09%
5.37%
4.35%
4.25
6.50
3.23
6.50
3.09
2.26
1.83
2.39
4.35
—
2.81
—
The following sensitivity analysis shows the impact of a 50-basis-point change in the EROA and discount rate assumptions for our
largest pension plan and the resulting increase (decrease) in our projected benefit obligation (“PBO”) as of May 31, 2023 and expense
for the year ended May 31, 2023 (in millions):
Pension Plan
EROA:
Effect on pension expense
Discount Rate:
Effect on pension expense
Effect on PBO
50 Basis
Point Increase
50 Basis
Point Decrease
$
(123)
$
7
(1,436)
123
(10)
1,582
See Note 13 of the accompanying consolidated financial statements for further information about our retirement plans.
- 66 -
INCOME TAXES
We are subject to income taxes in the U.S. and numerous foreign jurisdictions. Our income taxes are a function of our income, tax
planning opportunities available to us, statutory tax rates, and the income tax laws in the various jurisdictions in which we operate.
These tax laws are complex and subject to different interpretations by us and the respective governmental taxing authorities. As a
result, significant judgment is required in determining our tax expense and in evaluating our tax positions, including evaluating
uncertainties. Also, our effective tax rate is significantly affected by the earnings generated in each jurisdiction, so unexpected
fluctuations in the geographic mix of earnings could significantly impact our tax rate. Our intercompany transactions are based on
globally accepted transfer pricing principles, which align profits with the business operations and functions of the various legal entities
in our international business.
We evaluate our tax positions quarterly and adjust the balances as new information becomes available. These evaluations are based on
factors including, but not limited to, changes in facts or circumstances, changes in tax laws or their interpretations, audit activity, and
changes in our business. In addition, management considers the advice of third parties in making conclusions regarding tax
consequences.
Tax contingencies arise from uncertainty in the application of tax rules throughout the many jurisdictions in which we operate. Despite
our belief that our tax return positions are consistent with applicable tax laws, taxing authorities could challenge certain positions. We
record tax benefits for uncertain tax positions based upon management’s evaluation of the information available at the reporting date.
To be recognized in the financial statements, a tax benefit must be at least more likely than not of being sustained based on the
technical merits. The benefit for positions meeting the recognition threshold is measured as the largest benefit more likely than not of
being realized upon ultimate settlement with a taxing authority that has full knowledge of all relevant information. Significant
judgment is required in making these determinations and adjustments to unrecognized tax benefits may be necessary to reflect actual
taxes payable upon settlement.
Deferred income tax assets represent amounts available to reduce income taxes payable on taxable income in future years. Such assets
arise because of temporary differences between the financial reporting and tax bases of assets and liabilities, as well as from net
operating loss and tax credit carryforwards. We evaluate the recoverability of these future tax deductions and credits by assessing the
adequacy of future expected taxable income from all sources, including reversal of taxable temporary differences, forecasted operating
earnings, and available tax planning strategies. These sources of income rely heavily on estimates to make this determination, and as a
result there is a risk that these estimates will have to be revised as new information is received. To the extent we do not consider it
more likely than not that a deferred tax asset will be recovered, a valuation allowance is established. We believe we will generate
sufficient future taxable income to realize the tax benefits related to the remaining net deferred tax assets in our consolidated balance
sheets that are not subject to valuation allowances. We record the taxes for global intangible low-taxed income as a period cost.
Our income tax positions are based on currently enacted tax laws. As further guidance is issued by the U.S. Treasury Department, the
IRS, and other standard-setting bodies, any resulting changes to our estimates will be treated in accordance with the relevant
accounting guidance.
For more information, see the “Income Taxes” section of this MD&A and Note 12 of the accompanying consolidated financial
statements.
SELF-INSURANCE ACCRUALS
Our self-insurance reserves are established for estimates of ultimate loss on all incurred claims, including incurred-but-not-reported
claims. Components of our self-insurance reserves included in this critical accounting estimate are workers’ compensation claims,
vehicle accidents, property and cargo loss, general business liabilities, and benefits paid under employee disability programs. These
reserves are primarily based on the actuarially estimated cost of claims incurred as of the balance sheet date. These estimates include
judgment about severity of claims, frequency and volume of claims, healthcare inflation, seasonality, and plan designs. The use of any
estimation technique in this area is inherently sensitive given the magnitude of claims involved and the length of time until the
ultimate cost is known, which may be several years.
We believe our recorded obligations for these expenses are consistently measured on a conservative basis. Nevertheless, changes in
accident frequency and severity, healthcare costs, insurance retention levels, and other factors can materially affect the estimates for
these liabilities and affect our results of operations. Self-insurance accruals reflected in our balance sheet for the period ended May 31
are as follows (in millions):
Short-Term
Long-Term
Total
2023
2022
1,730
3,339
5,069
$
$
1,646
2,889
4,535
$
$
- 67 -
A five-percent reduction or improvement in the assumed claim severity used to estimate our self-insurance accruals would result in an
increase or decrease of approximately $250 million in our reserves and expenses as of and for the year ended May 31, 2023. For more
information, see “Item 1A. Risk Factors” of this Annual Report.
LONG-LIVED ASSETS
USEFUL LIVES AND SALVAGE VALUES. Our business is capital intensive, with approximately 60% of our owned assets invested in
our transportation and information system infrastructures.
The depreciation or amortization of our capital assets over their estimated useful lives, and the determination of any salvage values,
requires management to make judgments about future events. Because we utilize many of our capital assets over relatively long
periods (the majority of aircraft costs are depreciated over 15 to 30 years), we periodically evaluate whether adjustments to our
estimated service lives or salvage values are necessary to ensure these estimates properly match the economic use of the asset. These
evaluations consider usage, maintenance costs, and economic factors that affect the useful life of an asset. This evaluation may result
in changes in the estimated lives and residual values used to depreciate our aircraft and other equipment.
For our aircraft, we consider actual experience with the same or similar aircraft types and future volume projections in estimating the
useful lives and expected salvage values. We typically assign no residual value due to the utilization of our aircraft in cargo
configuration, which results in little to no value at the end of their useful life. These estimates affect the amount of depreciation
expense recognized in a period and, ultimately, the gain or loss on the disposal of the asset. Changes in the estimated lives of assets
will result in an increase or decrease in the amount of depreciation recognized in future periods and could have a material impact on
our results of operations (as described below). Historically, gains and losses on disposals of operating equipment have not been
material. However, such amounts may differ materially in the future due to changes in business levels, technological obsolescence,
accident frequency, regulatory changes, and other factors beyond our control.
IMPAIRMENT. As of May 31, 2023, the FedEx Express global air network included a fleet of 700 aircraft (including 293
supplemental aircraft) that provide delivery of packages and freight to more than 220 countries and territories through a wide range of
U.S. and international shipping services. While certain aircraft are utilized in primary geographic areas (U.S. versus international), we
operate an integrated global network, and utilize our aircraft and other modes of transportation to achieve the lowest cost of delivery
while maintaining our service commitments to our customers. Because of the integrated nature of our global network, our aircraft are
interchangeable across routes and geographies, giving us flexibility with our fleet planning to meet changing global economic
conditions and maintain and modify aircraft as needed.
Because of the lengthy lead times for aircraft manufacture and modifications, we must anticipate volume levels and plan our fleet
requirements years in advance, and make commitments for aircraft based on those projections. Furthermore, the timing and
availability of certain used aircraft types (particularly those with better fuel efficiency) may create limited opportunities to acquire
these aircraft at favorable prices in advance of our capacity needs. These activities create risks that asset capacity may exceed demand.
At May 31, 2023, we had three purchased aircraft that were not yet placed into service.
We evaluate our long-lived assets used in operations for impairment when events and circumstances indicate that the undiscounted
cash flows to be generated by that asset group are less than the carrying amounts of the asset group and may not be recoverable. If the
cash flows do not exceed the carrying value, the asset must be adjusted to its current fair value. We operate integrated transportation
networks, and accordingly, cash flows for most of our operating assets are assessed at a network level, not at an individual asset level
for our analysis of impairment. Further, decisions about capital investments are evaluated based on the impact to the overall network
rather than the return on an individual asset. We make decisions to remove certain long-lived assets from service based on projections
of reduced capacity needs or lower operating costs of newer aircraft types, and those decisions may result in an impairment charge.
Assets held for disposal must be adjusted to their estimated fair values less costs to sell when the decision is made to dispose of the
asset and certain other criteria are met. The fair value determinations for such aircraft may require management estimates, as there
may not be active markets for some of these aircraft. Such estimates are subject to revision from period to period.
In the fourth quarter of 2023, we made the decision to permanently retire from service 12 Boeing MD-11F aircraft and 25 related
engines, four Boeing 757-200 aircraft and one related engine, and two Airbus A300-600 aircraft and eight related engines, to align
with the plans of FedEx Express to modernize its aircraft fleet, improve its global network, and better align air network capacity to
match current and anticipated shipment volumes. As a consequence of this decision, a noncash impairment charge of $70 million ($54
million, net of tax, or $0.21 per diluted share) was recorded in the fourth quarter. All of these aircraft were temporarily idled and not in
revenue service.
In addition, in the fourth quarter of 2023, FedEx Express made the decision to accelerate the retirement of 46 MD-11F aircraft and
related engines to aid in our fleet modernization, improve our global network, and better align air network capacity of FedEx Express
to match current and anticipated shipment volumes. As a result of this decision, we expect a net increase of approximately $12 million
in depreciation expense in 2024 with the expense impact in 2025 being immaterial.
- 68 -
In the normal management of our aircraft fleet, we routinely idle aircraft and engines temporarily due to maintenance cycles and
adjustments of our network capacity to match seasonality and overall customer demand levels. Temporarily idled assets are classified
as available-for-use, and we continue to record depreciation expense associated with these assets. These temporarily idled assets are
assessed for impairment and remaining life on a quarterly basis. The criteria for determining whether an asset has been permanently
removed from service (and, as a result, is potentially impaired) include, but are not limited to, our global economic outlook and the
impact of our outlook on our current and projected volume levels, including capacity needs during our peak shipping seasons; the
introduction of new fleet types or decisions to permanently retire an aircraft fleet from operations; and changes to planned service
expansion activities. At May 31, 2023, we had 11 aircraft temporarily idled. These aircraft have been idled for an average of five
months and are expected to return to revenue service in order to meet expected demand.
During the fourth quarter of 2023, we reviewed long-lived assets at FedEx Dataworks for impairment. Based on our reviews, we
recognized an $11 million ($8 million, net of tax, or $0.03 per diluted share) asset impairment charge related to an intangible asset
from the ShopRunner acquisition. For more information, see Note 4 of the accompanying consolidated financial statements.
LEASES. We utilize operating leases to finance certain of our aircraft, facilities, and equipment. Such arrangements typically shift the
risk of loss on the residual value of the assets at the end of the lease period to the lessor. In accordance with the new lease accounting
standard adopted in 2020, we had $18 billion in operating lease liabilities and $17 billion in related right-of-use assets on the balance
sheet as of May 31, 2023. The weighted-average remaining lease term of all operating leases outstanding at May 31, 2023 was 9.5
years.
Our leases generally contain options to extend or terminate the lease. We reevaluate our leases on a regular basis to consider the
economic and strategic incentives of exercising the renewal options, and how they align with our operating strategy. Therefore,
substantially all the renewal option periods are not included within the lease term and the associated payments are not included in the
measurement of the right-of-use asset and lease liability as the options to extend are not reasonably certain at lease commencement.
Short-term leases with an initial term of 12 months or less are not recognized in the right-to-use asset and lease liability on the
consolidated balance sheets.
The lease liabilities are measured at the lease commencement date and determined using the present value of the minimum lease
payments not yet paid and our incremental borrowing rate, which approximates the rate at which we would borrow, on a collateralized
basis, over the term of a lease in the applicable currency environment. The interest rate implicit in the lease is generally not
determinable in transactions where we are the lessee.
The determination of whether a lease is accounted for as a finance lease or an operating lease requires management to make estimates
primarily about the fair value of the asset and its estimated economic useful life. In addition, our evaluation includes ensuring we
properly account for build-to-suit lease arrangements and making judgments about whether various forms of lessee involvement
during the construction period allow the lessee to control the underlying leased asset during the construction period. We believe we
have well-defined and controlled processes for making these evaluations, including obtaining third-party appraisals for material
transactions to assist us in making these evaluations.
GOODWILL. We had $6.4 billion of recorded goodwill at May 31, 2023 and $6.5 billion of recorded goodwill at May 31, 2022 from
our business acquisitions, representing the excess of the purchase price over the fair value of the net assets acquired. Several factors
give rise to goodwill in our acquisitions, such as the expected benefits from synergies of the combination and the existing workforce
of the acquired business.
Goodwill is reviewed at least annually for impairment. In our evaluation of goodwill impairment, we perform a qualitative assessment
that requires management judgment and the use of estimates to determine if it is more likely than not that the fair value of a reporting
unit is less than its carrying amount. An entity has an unconditional option to bypass the qualitative assessment for any reporting unit
and proceed directly to performing the quantitative goodwill impairment test. An entity may resume performing the qualitative
assessment in any subsequent period. We performed both qualitative and quantitative assessments of goodwill in the fourth quarter of
2023 and 2022. This included comparing the fair value of the reporting unit to its carrying value (including attributable goodwill). Fair
value is estimated using standard valuation methodologies (principally the income or market approach classified as Level 3 within the
fair value hierarchy) incorporating market participant considerations and management’s assumptions on revenue growth rates,
operating margins, discount rates, and expected capital expenditures. Estimates used by management can significantly affect the
outcome of the impairment test. Changes in forecasted operating results and other assumptions could materially affect these estimates.
As part of our qualitative assessment, we consider changes in the macroeconomic environment such as the general economic
conditions, limitations on accessing capital, fluctuations in foreign exchange rates, and other developments in equity and credit
markets.
- 69 -
The market approach uses observable market data of comparable public companies to estimate fair value utilizing financial metrics
such as operating value to earnings before interest, taxes, depreciation, and amortization. We apply judgment to select appropriate
comparison companies based on the business operations, growth, size, and risk profile relative to our reporting units. Changes to our
selection of comparable companies may result in changes to the estimates of fair value of our reporting units.
In connection with our annual impairment testing of goodwill conducted in the fourth quarter of 2023, we recorded an impairment
charge of $36 million ($36 million, net of tax, or $0.14 per diluted share) for all of the goodwill attributable to our FedEx Dataworks
reporting unit. The key factors contributing to the goodwill impairment were underperformance of the ShopRunner business during
2023, including base business erosion, and the failure to attain the level of operating synergies and revenue and profit growth
anticipated at the time of acquisition. Based on these factors, our outlook for the business changed in the fourth quarter of 2023.
Our other reporting units with significant recorded goodwill include FedEx Express, FedEx Ground, and FedEx Freight. We evaluated
these reporting units during the fourth quarters of 2023 and 2022 and the estimated fair value of each of these reporting units exceeded
their carrying values as of the end of 2023 and 2022; therefore, we do not believe that any of these reporting units were impaired as of
the balance sheet dates.
LEGAL AND OTHER CONTINGENCIES
We are subject to various loss contingencies in connection with our operations. Contingent liabilities are difficult to measure, as their
measurement is subject to multiple factors that are not easily predicted or projected. Further, additional complexity in measuring these
liabilities arises due to the various jurisdictions in which these matters occur, which makes our ability to predict their outcome highly
uncertain. Moreover, different accounting rules must be employed to account for these items based on the nature of the contingency.
Accordingly, significant management judgment is required to assess these matters and to make determinations about the measurement
of a liability, if any. Certain pending loss contingencies are described in Note 18 of the accompanying consolidated financial
statements. In the opinion of management, the aggregate liability, if any, of individual matters or groups of related matters not
specifically described in Note 18 is not expected to be material to our financial position, results of operations, or cash flows. The
following describes our methods and associated processes for evaluating these matters.
Because of the complex environment in which we operate, we are subject to numerous legal proceedings and claims, including those
relating to general commercial matters, governmental enforcement actions, employment-related claims, vehicle accidents, and FedEx
Ground’s service providers. Accounting guidance for contingencies requires an accrual of estimated loss from a contingency, such as a
non-income tax or other legal proceeding or claim, when it is probable (i.e., the future event or events are likely to occur) that a loss
has been incurred and the amount of the loss can be reasonably estimated. This guidance also requires disclosure of a loss contingency
matter when, in management’s judgment, a material loss is reasonably possible or probable.
During the preparation of our financial statements, we evaluate our contingencies to determine whether it is probable, reasonably
possible, or remote that a liability has been incurred. A loss is recognized for all contingencies deemed probable and estimable,
regardless of amount. For unresolved contingencies with potentially material exposure that are deemed reasonably possible, we
evaluate whether a potential loss or range of loss can be reasonably estimated.
Our evaluation of these matters is the result of a comprehensive process designed to ensure that accounting recognition of a loss or
disclosure of these contingencies is made in a timely manner and involves our legal and accounting personnel, as well as external
counsel where applicable. The process includes regular communications during each quarter and scheduled meetings shortly before
the completion of our financial statements to evaluate any new legal proceedings and the status of existing matters.
In determining whether a loss should be accrued or a loss contingency disclosed, we evaluate, among other factors:
•
•
the current status of each matter within the scope and context of the entire lawsuit or proceeding (e.g., the lengthy and complex
nature of class-action matters);
the procedural status of each matter;
• any opportunities to dispose of a lawsuit on its merits before trial (i.e., motion to dismiss or for summary judgment);
•
•
•
the amount of time remaining before a trial date;
the status of discovery;
the status of settlement, arbitration, or mediation proceedings; and
• our judgment regarding the likelihood of success prior to or at trial.
- 70 -
In reaching our conclusions with respect to accrual of a loss or loss contingency disclosure, we take a holistic view of each matter
based on these factors and the information available prior to the issuance of our financial statements. Uncertainty with respect to an
individual factor or combination of these factors may impact our decisions related to accrual or disclosure of a loss contingency,
including a conclusion that we are unable to establish an estimate of possible loss or a meaningful range of possible loss. We update
our disclosures to reflect our most current understanding of the contingencies at the time we issue our financial statements. However,
events may arise that were not anticipated and the outcome of a contingency may result in a loss to us that differs materially from our
previously estimated liability or range of possible loss.
Despite the inherent complexity in the accounting and disclosure of contingencies, we believe that our processes are robust and
thorough and provide a consistent framework for management in evaluating the potential outcome of contingencies for proper
accounting recognition and disclosure.
ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
INTEREST RATES. While we currently have market risk sensitive instruments related to interest rates, we do not have significant
exposure to changing interest rates on our long-term debt. As disclosed in Note 6 to the accompanying consolidated financial
statements, we had outstanding fixed-rate long-term debt (exclusive of finance leases) with an estimated fair value of $17.5 billion at
May 31, 2023 and outstanding fixed-rate long-term debt (exclusive of finance leases) with an estimated fair value of $18.8 billion at
May 31, 2022. Market risk for long-term debt is estimated as the potential decrease in fair value resulting from a hypothetical 10%
increase in interest rates and amounts to approximately $743 million as of May 31, 2023 and approximately $518 million as of
May 31, 2022. The underlying fair values of our long-term debt were estimated based on quoted market prices or on the current rates
offered for debt with similar terms and maturities.
We have interest rate risk with respect to our pension and postretirement benefit obligations. Changes in interest rates impact our
liabilities associated with these retirement plans, as well as the amount of pension and postretirement benefit expense recognized.
Declines in the value of plan assets could diminish the funded status of our pension plans and potentially increase our requirement to
make contributions to the plans. Substantial investment losses on plan assets would also increase net pension expense. See the
“Critical Accounting Estimates — Retirement Plans” section of “Item 7. Management’s Discussion and Analysis of Results of
Operations and Financial Condition” of this Annual Report for more information.
FOREIGN CURRENCY. While we are a global provider of transportation, e-commerce, and business services, the majority of our
transactions during the periods presented in this Annual Report are denominated in U.S. dollars. The principal foreign currency
exchange rate risks to which we are exposed are in the euro, Chinese yuan, British pound, Canadian dollar, Hong Kong dollar,
Australian dollar, Japanese yen, and Mexican peso. Historically, our exposure to foreign currency fluctuations is more significant with
respect to our revenue than our expenses, as a significant portion of our expenses are denominated in U.S. dollars, such as aircraft and
fuel expenses. Foreign currency fluctuations had a slightly negative impact on operating income in 2023 and a slightly positive impact
on operating income in 2022. However, favorable foreign currency fluctuations also may have had an offsetting impact on the price
we obtained or the demand for our services, which is not quantifiable. At May 31, 2023, the result of a uniform 10% strengthening in
the value of the dollar relative to the currencies in which our transactions are denominated would result in a decrease in expected
operating income of approximately $236 million for 2024. This theoretical calculation assumes that each exchange rate would change
in the same direction relative to the U.S. dollar, which is not consistent with our actual experience in foreign currency transactions. In
addition to the direct effects of changes in exchange rates, fluctuations in exchange rates also affect the volume of sales or the foreign
currency sales price as competitors’ services become more or less attractive. The sensitivity analysis of the effects of changes in
foreign currency exchange rates does not factor in a potential change in sales levels or local currency prices.
We maintain derivative financial instruments to manage foreign currency fluctuations related to probable future transactions and cash
flows denominated in currencies other than the currency of the transacting entity which impacts our exposure to foreign currency
exchange risk. These derivatives are not designated as hedges and are accounted for at fair value with any profit or loss recorded in
income, which was immaterial for 2023 and 2022.
COMMODITY. While we have market risk for changes in the price of jet and vehicle fuel, this risk is largely mitigated by our indexed
fuel surcharges. For additional discussion of our indexed fuel surcharges, see the “Results of Operations and Outlook — Consolidated
Results — Fuel” section of “Item 7. Management’s Discussion and Analysis of Results of Operations and Financial Condition.”
- 71 -
ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA
MANAGEMENT’S REPORT ON INTERNAL
CONTROL OVER FINANCIAL REPORTING
Our management is responsible for establishing and maintaining adequate internal control over financial reporting (as defined in Rules
13a-15(f) and 15d-15(f) under the Securities Exchange Act of 1934, as amended). Our internal control over financial reporting
includes, among other things, defined policies and procedures for conducting and governing our business, sophisticated information
systems for processing transactions, and a properly staffed, professional internal audit department. Mechanisms are in place to monitor
the effectiveness of our internal control over financial reporting and actions are taken to correct all identified deficiencies. Our
procedures for financial reporting include the active involvement of senior management, our Audit and Finance Committee, and our
staff of highly qualified financial and legal professionals.
Management, with the participation of our principal executive and financial officers, assessed our internal control over financial
reporting as of May 31, 2023, the end of our fiscal year. Management based its assessment on criteria established in Internal Control
— Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (2013 framework) (the
COSO criteria).
Based on this assessment, management has concluded that our internal control over financial reporting was effective as of May 31,
2023.
The effectiveness of our internal control over financial reporting as of May 31, 2023, has been audited by Ernst & Young LLP
(PCAOB ID: 42), the independent registered public accounting firm who also audited the Company’s consolidated financial
statements included in this Annual Report on Form 10-K. Ernst & Young LLP’s report on the Company’s internal control over
financial reporting is included in this Annual Report on Form 10-K.
- 72 -
Report of Independent Registered Public Accounting Firm
To the Stockholders and Board of Directors of
FedEx Corporation
Opinion on Internal Control Over Financial Reporting
We have audited FedEx Corporation’s internal control over financial reporting as of May 31, 2023, based on criteria established in
Internal Control – Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (2013
framework) (the COSO criteria). In our opinion, FedEx Corporation (the Company) maintained, in all material respects, effective
internal control over financial reporting as of May 31, 2023, based on the COSO criteria.
We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States)
(PCAOB), the consolidated balance sheets of the Company as of May 31, 2023 and 2022, the related consolidated statements of
income, comprehensive income, cash flows and changes in common stockholders’ investment for each of the three years in the period
ended May 31, 2023, and the related notes and our report dated July 17, 2023 expressed an unqualified opinion thereon.
Basis for Opinion
The Company’s management is responsible for maintaining effective internal control over financial reporting and for its assessment of
the effectiveness of internal control over financial reporting included in the accompanying Management’s Report on Internal Control
over Financial Reporting. Our responsibility is to express an opinion on the Company’s internal control over financial reporting based
on our audit. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the
Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange
Commission and the PCAOB.
We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit
to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects.
Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness
exists, testing and evaluating the design and operating effectiveness of internal control based on the assessed risk, and performing such
other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our
opinion.
Definition and Limitations of Internal Control Over Financial Reporting
A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of
financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting
principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the
maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the
company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in
accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in
accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding
prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect
on the financial statements.
Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections
of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in
conditions, or that the degree of compliance with the policies or procedures may deteriorate.
/s/ Ernst & Young LLP
Memphis, Tennessee
July 17, 2023
- 73 -
Report of Independent Registered Public Accounting Firm
To the Stockholders and Board of Directors of
FedEx Corporation
Opinion on the Financial Statements
We have audited the accompanying consolidated balance sheets of FedEx Corporation (the Company) as of May 31, 2023 and 2022,
the related consolidated statements of income, comprehensive income, cash flows and changes in common stockholders’ investment
for each of the three years in the period ended May 31, 2023, and the related notes (collectively referred to as the “consolidated
financial statements”). In our opinion, the consolidated financial statements present fairly, in all material respects, the financial
position of the Company at May 31, 2023 and 2022, and the results of its operations and its cash flows for each of the three years in
the period ended May 31, 2023, in conformity with U.S. generally accepted accounting principles.
We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States)
(PCAOB), the Company’s internal control over financial reporting as of May 31, 2023, based on criteria established in Internal
Control – Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (2013
framework) and our report dated July 17, 2023 expressed an unqualified opinion thereon.
Basis for Opinion
These financial statements are the responsibility of the Company’s management. Our responsibility is to express an opinion on the
Company’s financial statements based on our audits. We are a public accounting firm registered with the PCAOB and are required to
be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and
regulations of the Securities and Exchange Commission and the PCAOB.
We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the
audit to obtain reasonable assurance about whether the financial statements are free of material misstatement, whether due to
error or fraud. Our audits included performing procedures to assess the risks of material misstatement of the financial
statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included
examining, on a test basis, evidence regarding the amounts and disclosures in the financial statements. Our audits also included
evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall
presentation of the financial statements. We believe that our audits provide a reasonable basis for our opinion.
Critical Audit Matters
The critical audit matters communicated below are matters arising from the current period audit of the consolidated financial
statements that were communicated or required to be communicated to the audit committee and that: (1) relate to accounts or
disclosures that are material to the consolidated financial statements and (2) involved our especially challenging, subjective or
complex judgments. The communication of critical audit matters does not alter in any way our opinion on the consolidated financial
statements, taken as a whole, and we are not, by communicating the critical audit matters below, providing separate opinions on the
critical audit matters or on the accounts or disclosures to which they relate.
Description
of the Matter
Pension Projected Benefit Obligation
At May 31, 2023, the Company’s aggregated projected benefit obligation for U.S. pension
plans was $26.4 billion and exceeded the $24.8 billion fair value of U.S. pension plan assets,
resulting in an unfunded U.S. pension obligation of $1.6 billion. The net periodic benefit
income for the year ended May 31, 2023 for the U.S. pension plans was $313 million. As
explained in Note 13 to the consolidated financial statements, the Company sponsors defined
benefit pension plans that provide retirement benefits to certain U.S. employees. The
Company’s projected benefit obligation for the U.S. pension plans is measured using actuarial
techniques that reflect management’s assumptions for discount rate, future salary increases,
employee turnover, mortality, and retirement ages.
Auditing the projected benefit obligation of the U.S. pension plans was complex due to the
highly judgmental nature and significant effect of the discount rate used in the measurement
process. The discount rate is developed by utilizing the yield on a theoretical portfolio of high-
grade corporate bonds that match cash flows to benefit payments, limit the concentration by
industry and issuer, and apply screening criteria to exclude bonds with a call feature unless
they have a low probability of being called.
- 74 -
How We
Addressed
the Matter in
Our Audit
We obtained an understanding, evaluated the design and tested the operating effectiveness of
controls over management’s process for estimating the projected benefit obligation of the U.S.
pension plans, including management’s review of the significant assumptions and assessment
of the data inputs provided to the actuary.
To test the projected benefit obligation of the U.S. pension plans, our audit procedures
included, among others, evaluating the methodologies used, the significant actuarial
assumptions described above, and the underlying data used by the Company. We compared the
actuarial assumptions used by management to historical trends and evaluated the change in the
projected benefit obligation of the U.S. pension plans from the prior year due to the change in
service cost, interest cost, actuarial gains and losses, benefit payments, contributions and other
activities. In addition, we involved our actuarial specialists to assist in evaluating
management’s methodology for determining the discount rate. As part of this assessment, we
compared management’s selected discount rate to an independently developed range of
reasonable discount rates. Additionally, we compared the projected future cash flows of the
U.S. pension plans to the prior year projections and compared the current year benefits paid to
the prior year projected cash flows. We also tested the completeness and accuracy of the
underlying data, including the participant data provided to management’s actuarial specialists.
Valuation of Self-Insurance Accruals
At May 31, 2023, the Company’s self-insurance accruals reflected in the balance sheet were
$5.1 billion. As explained in Note 1 to the consolidated financial statements, self-insurance
accruals include costs associated with workers’ compensation claims, vehicle accidents,
property and cargo loss, general business liabilities, and benefits paid under employee
disability programs. These accrued liabilities are primarily based on the actuarially estimated
cost of claims, including incurred-but-not-reported (IBNR) claims.
Auditing the Company’s self-insurance accruals is complex due to the significant
measurement uncertainty inherent to the estimate, the application of management judgment,
and the use of various actuarial methods. In addition, the accruals are sensitive due to the
volume of claims and the amount of time that can pass before the final cost is known.
Description
of the Matter
How We
Addressed
the Matter in
Our Audit
We obtained an understanding, evaluated the design and tested the operating effectiveness of
controls over management’s process for estimating self-insurance accruals, including
management’s review of the assumptions used, results of calculations and assessment of data
underlying the accruals.
To evaluate the self-insurance accruals, our audit procedures included, among others, testing
the completeness and accuracy of the underlying claims data used by the Company. We
involved our actuarial specialists to assist in our evaluation of the methodologies applied by
management in establishing the actuarially determined accrual and in reviewing the
Company’s reinsurance contracts by policy year to assess the Company’s self-insured
retentions, deductibles, and coverage limits. We compared the Company’s accrued amounts to
a range developed by our actuarial specialists. Furthermore, we compared the Company’s
historical estimates of expected incurred losses to actual losses experienced during the current
year.
/s/ Ernst & Young LLP
We have served as the Company’s auditor since 2002.
Memphis, Tennessee
July 17, 2023
- 75 -
FEDEX CORPORATION
CONSOLIDATED BALANCE SHEETS
(IN MILLIONS)
ASSETS
CURRENT ASSETS
Cash and cash equivalents
Receivables, less allowances of $800 and $692
Spare parts, supplies, and fuel, less allowances of $276 and $360
Prepaid expenses and other
Total current assets
PROPERTY AND EQUIPMENT, AT COST
Aircraft and related equipment
Package handling and ground support equipment
Information technology
Vehicles and trailers
Facilities and other
Total property and equipment, at cost
Less accumulated depreciation and amortization
Net property and equipment
OTHER LONG-TERM ASSETS
Operating lease right-of-use assets, net
Goodwill
Other assets
Total other long-term assets
TOTAL ASSETS
May 31,
2023
2022
6,856
10,188
604
962
18,610
29,108
16,839
8,792
10,191
15,694
80,624
39,926
40,698
17,347
6,435
4,053
27,835
87,143
$
$
6,897
11,863
637
968
20,365
27,874
14,930
8,098
9,806
14,567
75,275
37,184
38,091
16,613
6,544
4,381
27,538
85,994
$
$
The accompanying notes are an integral part of these consolidated financial statements.
- 76 -
FEDEX CORPORATION
CONSOLIDATED BALANCE SHEETS
(IN MILLIONS, EXCEPT SHARE DATA)
$
LIABILITIES AND COMMON STOCKHOLDERS’ INVESTMENT
CURRENT LIABILITIES
Current portion of long-term debt
Accrued salaries and employee benefits
Accounts payable
Operating lease liabilities
Accrued expenses
Total current liabilities
LONG-TERM DEBT, LESS CURRENT PORTION
OTHER LONG-TERM LIABILITIES
Deferred income taxes
Pension, postretirement healthcare, and other benefit obligations
Self-insurance accruals
Operating lease liabilities
Other liabilities
Total other long-term liabilities
COMMITMENTS AND CONTINGENCIES
COMMON STOCKHOLDERS’ INVESTMENT
Common stock, $0.10 par value; 800 million shares authorized; 318 million shares
issued as of May 31, 2023 and 2022
Additional paid-in capital
Retained earnings
Accumulated other comprehensive loss
Treasury stock, at cost
Total common stockholders’ investment
TOTAL LIABILITIES AND COMMON STOCKHOLDERS’ INVESTMENT
$
May 31,
2023
2022
$
126
2,475
3,848
2,390
4,747
13,586
20,453
4,489
3,130
3,339
15,363
695
27,016
32
3,769
35,259
(1,327)
(11,645)
26,088
87,143
$
82
2,531
4,030
2,443
5,188
14,274
20,182
4,093
4,448
2,889
14,487
682
26,599
32
3,712
32,782
(1,103)
(10,484)
24,939
85,994
The accompanying notes are an integral part of these consolidated financial statements.
- 77 -
FEDEX CORPORATION
CONSOLIDATED STATEMENTS OF INCOME
(IN MILLIONS, EXCEPT PER SHARE AMOUNTS)
REVENUE
OPERATING EXPENSES:
Salaries and employee benefits
Purchased transportation
Rentals and landing fees
Depreciation and amortization
Fuel
Maintenance and repairs
Goodwill and other asset impairment charges
Business optimization and realignment costs
Other
TOTAL OPERATING EXPENSES
OPERATING INCOME
OTHER INCOME (EXPENSE):
Interest expense
Interest income
Other retirement plans income (expense)
Loss on debt extinguishment
Other, net
TOTAL OTHER INCOME (EXPENSE)
INCOME BEFORE INCOME TAXES
PROVISION FOR INCOME TAXES
NET INCOME
BASIC EARNINGS PER COMMON SHARE
DILUTED EARNINGS PER COMMON SHARE
2023
Years ended May 31,
2022
2021
$
90,155
$
93,512
$
83,959
31,019
21,790
4,738
4,176
5,909
3,357
117
309
13,828
85,243
4,912
(694)
198
1,054
—
(107)
451
5,363
1,391
3,972
15.60
15.48
$
$
$
32,058
24,118
4,712
3,970
5,115
3,372
—
278
13,644
87,267
6,245
(689)
53
(726)
—
13
(1,349)
4,896
1,070
3,826
14.54
14.33
$
$
$
30,173
21,674
4,155
3,793
2,882
3,328
—
116
11,981
78,102
5,857
(793)
52
1,983
(393)
(32)
817
6,674
1,443
5,231
19.79
19.45
$
$
$
The accompanying notes are an integral part of these consolidated financial statements.
- 78 -
FEDEX CORPORATION
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
(IN MILLIONS)
NET INCOME
OTHER COMPREHENSIVE INCOME (LOSS):
Foreign currency translation adjustments, net of tax benefit/(expense) of
$25 in 2023, $17 in 2022, and ($13) in 2021
Amortization of prior service credits and other, net of tax benefits of $2
in 2023, $2 in 2022, and $3 in 2021
TOTAL OTHER COMPREHENSIVE INCOME (LOSS)
COMPREHENSIVE INCOME
$
$
2023
Years Ended May 31,
2022
2021
3,972
$
3,826
$
5,231
(214)
(10)
(224)
3,748
$
(363)
(8)
(371)
3,455
$
422
(7)
415
5,646
The accompanying notes are an integral part of these consolidated financial statements.
- 79 -
FEDEX CORPORATION
CONSOLIDATED STATEMENTS OF CASH FLOWS
(IN MILLIONS)
OPERATING ACTIVITIES
Net income
Adjustments to reconcile net income to cash provided by operating
activities:
Depreciation and amortization
Provision for uncollectible accounts
Other noncash items including leases and deferred income taxes
Stock-based compensation
Retirement plans mark-to-market adjustments
Loss on extinguishment of debt
Goodwill and other asset impairment charges
Business optimization and realignment costs, net of payments
Changes in assets and liabilities:
Receivables
Other current assets
Pension and postretirement healthcare assets and liabilities, net
Accounts payable and other liabilities
Other, net
Cash provided by operating activities
INVESTING ACTIVITIES
Capital expenditures
Business acquisitions, net of cash acquired
Purchase of investments
Proceeds from asset dispositions and other
Cash used in investing activities
FINANCING ACTIVITIES
Principal payments on debt
Proceeds from debt issuances
Proceeds from stock issuances
Dividends paid
Purchase of treasury stock
Other, net
Cash used in financing activities
Effect of exchange rate changes on cash
Net (decrease) increase in cash and cash equivalents
Cash and cash equivalents at beginning of period
Cash and cash equivalents at end of period
2023
Years ended May 31,
2022
2021
$
3,972
$
3,826
$
5,231
4,176
696
3,472
182
(650)
—
117
23
782
48
(623)
(3,331)
(16)
8,848
(6,174)
—
(84)
84
(6,174)
(152)
—
231
(1,177)
(1,500)
1
(2,597)
(118)
(41)
6,897
6,856
$
3,970
403
2,931
190
1,578
—
—
53
(310)
(158)
(697)
(1,861)
(93)
9,832
(6,763)
—
(147)
94
(6,816)
(161)
—
184
(793)
(2,248)
(1)
(3,019)
(187)
(190)
7,087
6,897
$
3,793
577
2,887
200
(1,176)
393
—
102
(1,389)
(40)
(317)
71
(197)
10,135
(5,884)
(228)
—
102
(6,010)
(6,318)
4,212
740
(686)
—
(38)
(2,090)
171
2,206
4,881
7,087
$
The accompanying notes are an integral part of these consolidated financial statements.
- 80 -
FEDEX CORPORATION
CONSOLIDATED STATEMENTS OF CHANGES IN COMMON STOCKHOLDERS’ INVESTMENT
(IN MILLIONS, EXCEPT SHARE DATA)
Common
Stock
Additional
Paid-in
Capital
Retained
Earnings
Accumulated
Other
Comprehensive
Loss
Treasury
Stock
Total
Balance at May 31, 2020
Net income
Other comprehensive gain, net of tax of ($10)
Cash dividends declared ($2.60 per share)
Employee incentive plans and other
(5.4 million shares issued)
Balance at May 31, 2021
Net income
Other comprehensive loss, net of tax of $19
Purchase of treasury stock (8.9 million shares)
Cash dividends declared ($3.00 per share)
Employee incentive plans and other
(1.4 million shares issued)
Balance at May 31, 2022
Net income
Other comprehensive loss, net of tax of $27
Purchase of treasury stock (9.2 million shares)
Cash dividends declared ($5.86 per share)
Employee incentive plans and other
(1.9 million shares issued)
Balance at May 31, 2023
$
32 $
—
—
—
—
32
—
—
—
—
—
32
—
—
—
—
3,356 $ 25,216 $
—
—
—
125
3,481
—
—
(9)
—
240
3,712
—
—
(82)
—
5,231
—
(686)
56
29,817
3,826
—
—
(793)
(68)
32,782
3,972
—
—
(1,495)
—
32 $
139
—
3,769 $ 35,259 $
$
(1,147) $ (9,162) $ 18,295
5,231
415
(686)
—
415
—
—
—
—
—
(732)
—
(371)
—
—
—
(1,103)
—
(224)
—
—
732
(8,430)
—
—
(2,239)
—
185
(10,484)
—
—
(1,418)
—
913
24,168
3,826
(371)
(2,248)
(793)
357
24,939
3,972
(224)
(1,500)
(1,495)
—
396
(1,327) $ (11,645) $ 26,088
257
The accompanying notes are an integral part of these consolidated financial statements.
- 81 -
FEDEX CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 1: DESCRIPTION OF BUSINESS SEGMENTS AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
DESCRIPTION OF BUSINESS SEGMENTS. FedEx Corporation (“FedEx”) provides a broad portfolio of transportation, e-commerce,
and business services through companies competing collectively, operating collaboratively, and innovating digitally as one FedEx.
Our primary operating companies are Federal Express Corporation (“FedEx Express”), the world’s largest express transportation
company; FedEx Ground Package System, Inc. (“FedEx Ground”), a leading North American provider of small-package ground
delivery services; and FedEx Freight Corporation (“FedEx Freight”), a leading North American provider of less-than-truckload
(“LTL”) freight transportation services. These companies represent our major service lines and, along with FedEx Corporate Services,
Inc. (“FedEx Services”), constitute our reportable segments. Our FedEx Services segment provides sales, marketing, information
technology, communications, customer service, technical support, billing and collection services, and certain back-office functions
that support our operating segments.
FISCAL YEARS. Except as otherwise specified, references to years indicate our fiscal year ended May 31, 2023 or ended May 31 of
the year referenced.
PRINCIPLES OF CONSOLIDATION. The consolidated financial statements include the accounts of FedEx and its subsidiaries,
substantially all of which are wholly owned. All significant intercompany accounts and transactions have been eliminated in
consolidation.
REVENUE RECOGNITION.
Satisfaction of Performance Obligation
A performance obligation is a promise in a contract to transfer a distinct good or service to the customer, and is the basis of revenue
recognition in accordance with U.S. generally accepted accounting principles (“GAAP”). To determine the proper revenue recognition
method for contracts, we evaluate whether two or more contracts should be combined and accounted for as one single contract and
whether the combined or single contract should be accounted for as more than one performance obligation. For most of our contracts,
the customer contracts with us to provide distinct services within a single contract, primarily transportation services. Substantially all
of our contracts with customers for transportation services include only one performance obligation, the transportation services
themselves. However, if a contract is separated into more than one performance obligation, we allocate the total transaction price to
each performance obligation in an amount based on the estimated relative standalone selling prices of the promised goods or services
underlying each performance obligation. We frequently sell standard transportation services with observable standalone sales prices.
In these instances, the observable standalone sales are used to determine the standalone selling price.
For transportation services, revenue is recognized over time as we perform the services in the contract because of the continuous
transfer of control to the customer. Our customers receive the benefit of our services as the goods are transported from one location to
another. If we were unable to complete delivery to the final location, another entity would not need to reperform the transportation
service already performed. As control transfers over time, revenue is recognized based on the extent of progress towards completion
of the performance obligation. The selection of the method to measure progress towards completion requires judgment and is based on
the nature of the products or services to be provided. We use the cost-to-cost measure of progress for our package delivery contracts
because it best depicts the transfer of control to the customer which occurs as we incur costs on our contracts. Under the cost-to-cost
measure of progress, the extent of progress towards completion is measured based on the ratio of costs incurred to date to the total
estimated costs at completion of the performance obligation. Revenue, including ancillary or accessorial fees and reductions for
estimated customer incentives, is recorded proportionally as costs are incurred. Costs to fulfill include labor and other direct costs and
an allocation of indirect costs. For our FedEx Freight and freight forwarding contracts, an output method of progress based on time-in-
transit is utilized as the timing of costs incurred does not best depict the transfer of control to the customer.
We also provide customized customer-specific solutions, such as supply chain management solutions and inventory and service parts
logistics, through which we provide the service of integrating a complex set of tasks and components into a single capability. For these
arrangements, the majority of which are conducted by our FedEx Logistics, Inc. (“FedEx Logistics”) operating segment, the entire
contract is accounted for as one performance obligation. For these performance obligations, we typically have a right to consideration
from customers in an amount that corresponds directly with the value to the customers of our performance completed to date, and as
such we recognize revenue in the amount to which we have a right to invoice the customer.
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FEDEX CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
Contract Modification
Contracts are often modified to account for changes in the rates we charge our customers or to add additional distinct services. We
consider contract modifications to exist when the modification either creates new enforceable rights and obligations or alters the
existing arrangement. Contract modifications that add distinct goods or services are treated as separate contracts. Contract
modifications that do not add distinct goods or services typically change the price of existing services. These contract modifications
are accounted for prospectively as the remaining performance obligations are distinct.
Variable Consideration
Certain contracts contain customer incentives, guaranteed service refunds, and other provisions that can either increase or decrease the
transaction price. These incentives are generally awarded based upon achieving certain performance metrics. We estimate variable
consideration as the most likely amount to which we expect to be entitled. We include estimated amounts of revenue, which may be
reduced by incentives or other contract provisions, in the transaction price to the extent it is probable that a significant reversal of
cumulative revenue recognized will not occur when the uncertainty associated with the variable consideration is resolved. Our
estimates of variable consideration and determination of whether to include estimated amounts in the transaction price are based on an
assessment of anticipated customer spending and all information (historical, current, and forecasted) that is reasonably available to us.
Principal vs. Agent Considerations
Transportation services are provided with the use of employees and independent businesses that contract with FedEx. GAAP requires
us to evaluate whether our businesses themselves promise to transfer services to the customer (as the principal) or to arrange for
services to be provided by another party (as the agent) using a control model. Based on our evaluation of the control model, we
determined that FedEx is the principal to the transaction for most of these services and revenue is recognized on a gross basis based on
the transfer of control to the customer. Costs associated with independent businesses providing transportation services are recognized
as incurred and included in the caption “Purchased transportation” in the accompanying consolidated statements of income.
Our contract logistics, global trade services, and certain transportation businesses engage in certain transactions wherein they act as
agents. Revenue from these transactions is recorded on a net basis. Net revenue includes billings to customers less third-party charges,
including transportation or handling costs, fees, commissions, and taxes and duties.
Contract Assets and Liabilities
Contract assets include billed and unbilled amounts resulting from in-transit shipments, as we have an unconditional right to payment
only once all performance obligations have been completed (e.g., packages have been delivered). Contract assets are generally
classified as current, and the full balance is converted each quarter based on the short-term nature of the transactions. Our contract
liabilities consist of advance payments and billings in excess of revenue. The full balance of deferred revenue is converted each
quarter based on the short-term nature of the transactions.
Gross contract assets related to in-transit shipments totaled $686 million and $861 million at May 31, 2023 and May 31, 2022,
respectively. Contract assets net of deferred unearned revenue were $484 million and $623 million at May 31, 2023 and May 31,
2022, respectively. Contract assets are included within current assets in the accompanying consolidated balance sheets. Contract
liabilities related to advance payments from customers were $19 million and $8 million at May 31, 2023 and May 31, 2022,
respectively. Contract liabilities are included within current liabilities in the accompanying consolidated balance sheets.
Payment Terms
Certain of our revenue-producing transactions are subject to taxes and duties, such as sales tax, assessed by governmental authorities.
We present these revenues net of tax. Under the typical payment terms of our customer contracts, the customer pays at periodic
intervals (e.g., every 15 days, 30 days, 45 days, etc.) for shipments included on invoices received. It is not customary business practice
to extend payment terms past 90 days, and as such, we do not have a practice of including a significant financing component within
our revenue contracts with customers.
Disaggregation of Revenue
See Note 14 for disclosure of disaggregated revenue for the periods ended May 31. This presentation is consistent with how we
organize our segments internally for making operating decisions and measuring performance.
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FEDEX CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
CREDIT RISK. We routinely grant credit to many of our customers for transportation and business services without collateral. The
risk of credit loss in our trade receivables is substantially mitigated by our credit evaluation process, short collection terms, and sales
to a large number of customers, as well as the low revenue per transaction for most of our services. Allowances for potential credit
losses are determined based on historical experience and the impact of current economic conditions. Historically, credit losses have
been within management’s expectations.
ADVERTISING. Advertising and promotion costs are expensed as incurred and are classified in other operating expenses. Advertising
and promotion expenses were $435 million in 2023, $470 million in 2022, and $428 million in 2021.
CASH EQUIVALENTS. Cash in excess of current operating requirements is invested in short-term, interest-bearing instruments with
maturities of three months or less at the date of purchase and is stated at cost, which approximates market value.
SPARE PARTS, SUPPLIES, AND FUEL. Spare parts (principally aircraft-related) are reported at weighted-average cost. Allowances
for obsolescence are provided for spare parts currently identified as excess or obsolete as well as expected to be on hand at the date the
aircraft are retired from service. These allowances are provided over the estimated useful life of the related aircraft and engines. The
majority of our supplies and fuel are reported at weighted-average cost.
PROPERTY AND EQUIPMENT. Expenditures for major additions, improvements, and flight equipment modifications are capitalized
when such costs are determined to extend the useful life of the asset or are part of the cost of acquiring the asset. Expenditures for
equipment overhaul costs of engines or airframes prior to their operational use are capitalized as part of the cost of such assets as they
are costs required to ready the asset for its intended use. Maintenance and repairs costs are charged to expense as incurred, except for
certain aircraft engine maintenance costs incurred under third-party service agreements. These agreements result in costs being
expensed based on cycles or hours flown and are subject to annual escalation. These service contracts transfer risk to third-party
service providers and generally fix the amount we pay for maintenance to the service provider as a rate per cycle or flight hour, in
exchange for maintenance and repairs under a predefined maintenance program. We capitalize certain direct internal and external
costs associated with the development of internal-use software, including implementation of cloud computing service arrangements.
Gains and losses on sales of property used in operations are classified within operating expenses and historically have been nominal.
For financial reporting purposes, we record depreciation and amortization of property and equipment on a straight-line basis over the
asset’s service life or related lease term, if shorter. For income tax purposes, depreciation is computed using accelerated methods when
applicable.
The depreciable lives and net book value of our property and equipment are as follows (dollars in millions):
Wide-body aircraft and related equipment
Narrow-body and feeder aircraft and related equipment
Package handling and ground support equipment
Information technology
Vehicles and trailers
Facilities and other
Range
15 to 30 years $
5 to 30 years
3 to 15 years
3 to 7 years
3 to 15 years
1 to 33 years
Net Book Value at May 31,
2022
2023
$
16,973
2,038
7,562
1,859
3,996
8,270
15,949
2,163
6,447
1,907
4,004
7,621
Substantially all property and equipment have no material residual values. The majority of aircraft costs are depreciated on a straight-
line basis over 15 to 30 years. We periodically evaluate the estimated service lives and residual values used to depreciate our property
and equipment.
Depreciation and amortization expense, excluding gains and losses on sales of property and equipment used in operations, was $4.2
billion in 2023, $4.0 billion in 2022, and $3.8 billion in 2021. Depreciation and amortization expense includes amortization of assets
under finance leases.
CAPITALIZED INTEREST. Interest on funds used to finance the acquisition and modification of aircraft, including purchase deposits,
construction of certain facilities, and development of certain software up to the date the asset is ready for its intended use, is
capitalized and included in the cost of the asset if the asset is actively under construction. Capitalized interest was $77 million in 2023,
$62 million in 2022, and $68 million in 2021.
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FEDEX CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
IMPAIRMENT OF LONG-LIVED ASSETS. Long-lived assets are reviewed for impairment when circumstances indicate the carrying
value of an asset may not be recoverable. For assets that are to be held and used, an impairment is recognized when the estimated
undiscounted cash flows associated with the asset or group of assets is less than their carrying value. If impairment exists, an
adjustment is made to write the asset down to its fair value, and a loss is recorded as the difference between the carrying value and fair
value. Fair values are determined based on quoted market values, discounted cash flows, or internal and external appraisals, as
applicable. Assets to be disposed of are carried at the lower of carrying value or estimated net realizable value.
We operate integrated transportation networks so cash flows for most of our operating assets to be held and used are assessed at a
network level, not at an individual asset level, for our analysis of impairment.
In the fourth quarter of 2023, we made the decision to permanently retire from service 12 Boeing MD-11F aircraft and 25 related
engines, four Boeing 757-200 aircraft and one related engine, and two Airbus A300-600 aircraft and eight related engines, to align
with the plans of FedEx Express to modernize its aircraft fleet, improve its global network, and better align air network capacity to
match current and anticipated shipment volumes. As a consequence of this decision, a noncash impairment charge of $70 million ($54
million, net of tax, or $0.21 per diluted share) was recorded in the fourth quarter. All of these aircraft were temporarily idled and not in
revenue service.
In the normal management of our aircraft fleet, we routinely idle aircraft and engines temporarily due to maintenance cycles and
adjustments of our network capacity to match seasonality and overall customer demand levels. Temporarily idled assets are classified
as available-for-use, and we continue to record depreciation expense associated with these assets. These temporarily idled assets are
assessed for impairment and remaining life on a quarterly basis. The criteria for determining whether an asset has been permanently
removed from service (and, as a result, is potentially impaired) include, but are not limited to, our global economic outlook and the
impact of our outlook on our current and projected volume levels, including capacity needs during our peak shipping seasons; the
introduction of new fleet types or decisions to permanently retire an aircraft fleet from operations; and changes to planned service
expansion activities. At May 31, 2023, we had 11 aircraft temporarily idled. These aircraft have been idled for an average of five
months and are expected to return to revenue service.
GOODWILL. Goodwill is recognized for the excess of the purchase price over the fair value of tangible and identifiable intangible net
assets of businesses acquired. Several factors give rise to goodwill in our acquisitions, such as the expected benefits from synergies of
the combination and the existing workforce of the acquired business. Goodwill is reviewed at least annually for impairment. In our
evaluation of goodwill impairment, we perform a qualitative assessment to determine if it is more likely than not that the fair value of
a reporting unit is less than its carrying amount. If the qualitative assessment is not conclusive, we proceed to test goodwill for
impairment, including comparing the fair value of the reporting unit to its carrying value (including attributable goodwill). Fair value
for our reporting units is determined using an income or market approach incorporating market participant considerations and
management’s assumptions on revenue growth rates, operating margins, discount rates, and expected capital expenditures. Fair value
determinations may include both internal and third-party valuations. Unless circumstances otherwise dictate, we perform our annual
impairment testing in the fourth quarter. See Note 4 for additional information.
INTANGIBLE ASSETS. Intangible assets primarily include customer relationships, technology assets, and trademarks acquired in
business combinations. Intangible assets are amortized over periods ranging from 1 to 15 years, either on a straight-line basis or on a
basis consistent with the pattern in which the economic benefits are realized. See Note 4 for additional information.
PENSION AND POSTRETIREMENT HEALTHCARE PLANS. Our defined benefit pension and other postretirement benefit plans are
measured using actuarial techniques that reflect management’s assumptions for discount rate, investment returns on plan assets, salary
increases, expected retirement, mortality, employee turnover, and future increases in healthcare costs. We determine the discount rate
(which is required to be the rate at which the projected benefit obligation (“PBO”) could be effectively settled as of the measurement
date) with the assistance of actuaries, who calculate the yield on a theoretical portfolio of high-grade corporate bonds (rated Aa or
better) with cash flows that are designed to match our expected benefit payments in future years. We use the fair value of plan assets
to calculate the expected return on assets (“EROA”) for interim and segment reporting purposes. Our EROA is a judgmental estimate
which is reviewed on an annual basis and revised as appropriate.
The accounting guidance related to employers’ accounting for defined benefit pension and other postretirement plans requires
recognition in the balance sheet of the funded status of these plans. We use “mark-to-market” (or “MTM”) accounting and
immediately recognize changes in the fair value of plan assets and actuarial gains or losses in our results annually in the fourth quarter
each year. The annual MTM adjustment is recognized at the corporate level and does not impact segment results. The remaining
components of pension and postretirement healthcare expense, primarily service and interest costs and the EROA, are recorded on a
quarterly basis. Only service cost is recognized in segment level operating results.
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FEDEX CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
INCOME TAXES. Deferred income taxes are provided for the tax effect of temporary differences between the tax basis of assets and
liabilities and their reported amounts in the financial statements. The liability method is used to account for income taxes, which
requires deferred taxes to be recorded at the statutory rate expected to be in effect when the taxes are paid.
Deferred income tax assets represent amounts available to reduce income taxes payable on taxable income in future years. Such assets
arise because of temporary differences between the financial reporting and tax bases of assets and liabilities, as well as from net
operating loss and tax credit carryforwards. We evaluate the recoverability of these future tax deductions and credits by assessing the
adequacy of future expected taxable income from all sources, including reversal of taxable temporary differences, forecasted operating
earnings, and available tax planning strategies. These sources of income rely heavily on estimates to make this determination and,
thus, there is a risk that these estimates will have to be revised as new information is received. To the extent we do not consider it
more likely than not that a deferred tax asset will be recovered, a valuation allowance is established. We believe we will generate
sufficient future taxable income to realize the tax benefits related to the remaining net deferred tax assets in our consolidated balance
sheets that are not subject to valuation allowances. We record the taxes for global intangible low-taxed income as a period cost.
We recognize liabilities for uncertain income tax positions based on a two-step process. The first step is to evaluate the tax position for
recognition by determining if the weight of available evidence indicates that it is more likely than not that the position will be
sustained on audit, including resolution of related appeals or litigation processes, if any. The second step requires us to estimate and
measure the tax benefit as the largest amount that is more than 50% likely to be realized upon ultimate settlement. It is inherently
difficult and subjective to estimate such amounts, as we must determine the probability of various possible outcomes. We reevaluate
these uncertain tax positions on a quarterly basis or when new information becomes available to management. These reevaluations are
based on factors including, but not limited to, changes in facts or circumstances, changes in tax law, successfully settled issues under
audit, and new audit activity. Such a change in recognition or measurement could result in the recognition of a tax benefit or an
increase to the related provision.
We classify interest related to income tax liabilities as interest expense, and if applicable, penalties are recognized as a component of
income tax expense. The income tax liabilities and accrued interest and penalties that are due within one year of the balance sheet date
are presented as current liabilities. The noncurrent portion of our income tax liabilities and accrued interest and penalties are recorded
in the caption “Other liabilities” in the accompanying consolidated balance sheets.
SELF-INSURANCE ACCRUALS. We are self-insured for costs associated with workers’ compensation claims, vehicle accidents,
property and cargo loss, general business liabilities, and benefits paid under employee disability programs. Accruals are primarily
based on the actuarially estimated cost of claims, which includes incurred-but-not-reported claims. Current workers’ compensation
claims, vehicle and general liability, and long-term disability are included in accrued expenses. We self-insure up to certain limits that
vary by operating company and type of risk. Claims costs are recognized on a gross basis and a receivable is recorded for amounts
covered by third-party insurance. Periodically, we evaluate the level of insurance coverage and adjust insurance levels based on risk
tolerance and premium expense.
We are also self-insured for certain short-term employee healthcare claims which are included within other accrued expenses.
LEASES. We lease certain facilities, aircraft, equipment, and vehicles under operating and finance leases. A determination of whether
a contract contains a lease is made at the inception of the arrangement. Our leased facilities include national, regional, and
metropolitan sorting facilities; retail facilities; and administrative buildings.
Our leases generally contain options to extend or terminate the lease. We reevaluate our leases on a regular basis to consider the
economic and strategic incentives of exercising the renewal options, and how they align with our operating strategy. Therefore,
substantially all the renewal option periods are not included within the lease term and the associated payments are not included in the
measurement of the right-of-use asset and lease liability as the options to extend are not reasonably certain at lease commencement.
Short-term leases with an initial term of 12 months or less are not recognized in the right-to-use asset and lease liability on the
consolidated balance sheets.
The lease liabilities are measured at the lease commencement date and determined using the present value of the minimum lease
payments not yet paid and our incremental borrowing rate, which approximates the rate at which we would borrow, on a collateralized
basis, over the term of a lease in the applicable currency environment. The interest rate implicit in the lease is generally not
determinable in transactions where we are the lessee.
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FEDEX CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
For real estate leases, we account for lease components and non-lease components (such as common area maintenance) as a single
lease component. Certain real estate leases require additional payments based on sales volume and index-based rate increases, as well
as reimbursement for real estate taxes, common area maintenance, and insurance, which are expensed as incurred as variable lease
costs. Certain leases contain fixed lease payments for items such as real estate taxes, common area maintenance, and insurance. These
fixed payments are considered part of the lease payment and included in the right-of-use asset and lease liability. See Note 7 for
additional information.
DERIVATIVE FINANCIAL INSTRUMENTS. Our risk management strategy includes the select use of derivative instruments to reduce
the effects of volatility in foreign currency exchange exposure on operating results and cash flows. In accordance with our risk
management policies, we do not hold or issue derivative instruments for trading or speculative purposes. All derivative instruments are
recognized in the financial statements at fair value, regardless of the purpose or intent for holding them.
When we become a party to a derivative instrument and intend to apply hedge accounting, we formally document the hedge
relationship and the risk management objective for undertaking the hedge, which includes designating the instrument for financial
reporting purposes as a fair value hedge, a cash flow hedge, or a net investment hedge.
If a derivative is designated as a cash flow hedge, the entire change in the fair value of the hedging instrument included in the
assessment of hedge effectiveness is recorded in other comprehensive income. For net investment hedges, the entire change in the fair
value is recorded in other comprehensive income. Any portion of a change in the fair value of a derivative that is considered to be
ineffective, along with the change in fair value of any derivatives not designated in a hedging relationship, is immediately recognized
in the income statement. We do not have any derivatives designated as a cash flow hedge for any period presented. As of May 31,
2023, we designated €151 million of debt as a net investment hedge to reduce the volatility of the U.S. dollar value of a portion of our
net investment in a euro-denominated consolidated subsidiary. As of May 31, 2023, the hedge remains effective.
FOREIGN CURRENCY TRANSLATION. Translation gains and losses of foreign operations that use local currencies as the functional
currency are accumulated and reported, net of applicable deferred income taxes, as a component of Accumulated Other
Comprehensive Income (“AOCI”) within common stockholders’ investment. Transaction gains and losses that arise from exchange
rate fluctuations on transactions denominated in a currency other than the local currency are included in the caption “Other, net” in the
accompanying consolidated statements of income and were immaterial for each period presented.
EMPLOYEES UNDER COLLECTIVE BARGAINING ARRANGEMENTS. The pilots at FedEx Express, who are a small number of its
total employees, are represented by the Air Line Pilots Association, International (“ALPA”) and are employed under a collective
bargaining agreement that took effect on November 2, 2015. The agreement became amendable in November 2021. Bargaining for a
successor agreement began in May 2021, and in November 2022 the National Mediation Board began actively mediating the
negotiations. In May 2023, FedEx Express reached a tentative successor agreement with ALPA. The tentative agreement was
approved by ALPA’s FedEx Express Master Executive Council in June 2023 and is being presented to FedEx Express’s pilots for
ratification during the first quarter of 2024. The ongoing ratification process has no effect on our operations. Once ratified, we expect
to amend our pension plan offered to FedEx Express pilots resulting in a remeasurement of our pension benefit obligation.
EQUITY INVESTMENT. Equity investments in private companies for which we do not have the ability to exercise significant
influence are accounted for at cost, with adjustments for observable changes in prices or impairments, and are classified as “Other
assets” on our consolidated balance sheets with adjustments recognized in “Other income (expense), net” on our consolidated
statements of income. Each reporting period, we perform a qualitative assessment to evaluate whether the investment is impaired. Our
assessment includes a review of available recent operating results and trends, recent acquisitions and/or dispositions of the investee
securities, and other publicly available data. If the investment is impaired, we write it down to its estimated fair value.
Equity investments that have readily determinable fair values are included in “Other assets” on our consolidated balance sheets and
measured at fair value with changes recognized in “Other income (expense), net” on our consolidated statements of income.
As of May 31, 2023, such investments were not material to our financial position or results of operations.
STOCK-BASED COMPENSATION. The accounting guidance related to share-based payments requires recognition of compensation
expense for stock-based awards using a fair value method. We use the Black-Scholes option pricing model to calculate the fair value
of stock options. The value of restricted stock awards is based on the stock price of the award on the grant date. We record stock-based
compensation expense in the “Salaries and employee benefits” caption in the accompanying consolidated statements of income. We
issue new shares or treasury shares from stock repurchases to cover employee stock option exercises and restricted stock grants.
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FEDEX CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
TREASURY SHARES. In December 2021, our Board of Directors authorized a stock repurchase program of up to $5 billion of FedEx
common stock. As part of the repurchase program, we entered into an accelerated share repurchase (“ASR”) agreement with a bank in
October 2022 to repurchase an aggregate of $1.5 billion of our common stock.
During 2023, 9.2 million shares were repurchased under the ASR agreement. The final number of shares delivered upon settlement of
the ASR agreement was determined based on a discount to the volume-weighted average price of our stock during the term of the
transaction. The repurchased shares were accounted for as a reduction to common stockholders’ investment in the accompanying
consolidated balance sheets and resulted in a reduction of the outstanding shares used to calculate the weighted-average common
shares outstanding for basic and diluted earnings per share.
In 2023, we repurchased 9.2 million shares of FedEx common stock at an average price of $163.39 per share for a total of $1.5 billion.
In 2022, we repurchased 8.9 million shares of FedEx common stock at an average price of $253.85 per share for a total of $2.2 billion.
As of May 31, 2023, approximately $2.6 billion remained available to use for repurchases under the program.
Shares under the program may be repurchased from time to time in the open market or in privately negotiated transactions. The timing
and volume of repurchases are at the discretion of management, based on the capital needs of the business, the market price of FedEx
common stock, and general market conditions. No time limits were set for the completion of the program, and the program may be
suspended or discontinued at any time.
DIVIDENDS DECLARED PER COMMON SHARE. On April 5, 2023, our Board of Directors declared a quarterly cash dividend of
$1.26 per share of common stock. The dividend was paid on July 3, 2023 to stockholders of record as of the close of business on June
12, 2023. Each quarterly dividend payment is subject to review and approval by our Board of Directors, and we evaluate our dividend
payment amount on an annual basis. There are no material restrictions on our ability to declare dividends, nor are there any material
restrictions on the ability of our subsidiaries to transfer funds to us in the form of cash dividends, loans, or advances.
BUSINESS OPTIMIZATION AND REALIGNMENT COSTS. In the second quarter of 2023, FedEx announced DRIVE, a
comprehensive program to improve the company’s long-term profitability. This program includes a business optimization plan to
drive efficiency among our transportation segments and lower our overhead and support costs. We plan to consolidate our sortation
facilities and equipment, reduce pickup-and-delivery routes, and optimize our enterprise linehaul network by moving beyond discrete
collaboration to an end-to-end optimized network through Network 2.0.
In the fourth quarter of 2023, we announced “one FedEx”, a consolidation plan to ultimately bring FedEx Express, FedEx Ground,
FedEx Services, and other FedEx operating companies into Federal Express Corporation, becoming a single company operating a
unified, fully integrated air-ground network under the respected FedEx brand. FedEx Freight will continue to provide LTL freight
transportation services as a stand-alone and separate company under Federal Express Corporation. The organizational redesign will be
implemented in phases with full implementation expected in June 2024. One FedEx will help facilitate our DRIVE transformation
program to improve long-term profitability, including Network 2.0, the multi-year effort to improve the efficiency with which FedEx
picks up, transports, and delivers packages in the U.S. and Canada.
We have announced the implementation of Network 2.0 in more than 20 markets, including the phased transition of all FedEx Ground
operations and personnel in Canada to FedEx Express beginning in April 2024. Under Network 2.0, FedEx will continue to utilize
both FedEx employees and contracted service providers.
We incurred costs associated with our business optimization activities of $273 million ($209 million, net of tax, or $0.81 per diluted
share) in 2023. These costs were primarily related to consulting services, severance, professional fees, and idling our operations in
Russia. These business optimization costs are included in Corporate, other, and eliminations and FedEx Express.
In 2021, FedEx Express announced a workforce reduction plan in Europe related to the network integration of TNT Express. The plan
affected approximately 5,000 employees in Europe across operational teams and back-office functions and was completed during
2023. We incurred costs of $36 million ($27 million, net of tax, or $0.11 per diluted share) in 2023 and $278 million ($214 million,
net of tax, or $0.80 per diluted share) in 2022 associated with our business realignment activities. These costs are related to certain
employee severance arrangements. Payments under this program totaled approximately $118 million in 2023 and approximately $225
million in 2022. The pre-tax cost of our business realignment activities was approximately $430 million through 2023.
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FEDEX CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
USE OF ESTIMATES. The preparation of our consolidated financial statements requires the use of estimates and assumptions that
affect the reported amounts of assets and liabilities, the reported amounts of revenue and expenses, and the disclosure of contingent
liabilities. Management makes its best estimate of the ultimate outcome for these items based on historical trends and other
information available when the financial statements are prepared. Changes in estimates are recognized in accordance with the
accounting rules for the estimate, which is typically in the period when new information becomes available to management. Areas
where the nature of the estimate makes it reasonably possible that actual results could materially differ from amounts estimated
include: self-insurance accruals; retirement plan obligations; long-term incentive accruals; tax liabilities; loss contingencies; litigation
claims; impairment assessments on long-lived assets (including goodwill) that rely on projections of future cash flows; and purchase
price allocations.
NOTE 2: RECENT ACCOUNTING GUIDANCE
New accounting rules and disclosure requirements can significantly affect our reported results and the comparability of our financial
statements. We believe the following new accounting guidance is relevant to the readers of our financial statements.
New Accounting Standards and Accounting Standards Not Yet Adopted
In March 2020, the Financial Accounting Standards Board (“FASB”) issued Accounting Standards Update (“ASU”) 2020-04,
Reference Rate Reform (Topic 848). In December 2022, the FASB issued ASU 2022-06 to temporarily ease the potential burden in
accounting for reference rate reform. The standards provide optional expedients and exceptions for applying accounting principles
generally accepted in the United States to existing contracts, hedging relationships, and other transactions affected by reference rate
reform. The standards apply only to contracts and hedging relationships that reference the London Interbank Offered Rate (“LIBOR”)
or another reference rate to be discontinued because of reference rate reform. The standards were effective upon issuance and can
generally be applied through December 31, 2024. While there has been no material effect to our financial condition, results of
operations, or cash flows from reference rate reform as of May 31, 2023, we continue to monitor our contracts and transactions for
potential application of these ASUs.
In November 2021, the FASB issued ASU 2021-10, Government Assistance (Topic 832), which requires annual disclosures that
increase the transparency of transactions involving government grants, including (1) the types of transactions, (2) the accounting for
those transactions, and (3) the effect of those transactions on an entity’s financial statements. These changes were effective June 1,
2022. The adoption of this standard did not have a material effect on our consolidated financial statements and related disclosures.
In June 2022, the FASB issued ASU 2022-03, Fair Value Measurement (Topic 820): Fair Value Measurement of Equity Securities
Subject to Contractual Sale Restrictions, which clarifies the guidance of measuring the fair value of equity securities subject to
contractual restrictions that prohibit the sale of the equity securities. Our historical accounting is consistent with these clarifications.
We early adopted this standard effective September 1, 2022. The adoption of this standard did not have an effect on our consolidated
financial statements and related disclosures.
In September 2022, the FASB issued ASU 2022-04, Liabilities-Supplier Finance Programs (Topic 405-50): Disclosure of Supplier
Finance Program Obligations, which requires a buyer in a supplier finance program (e.g., reverse factoring) to disclose sufficient
information about the program to allow a user of financial statements to understand the program’s nature, activity during the period,
changes from period to period, and potential magnitude. The standard does not affect the recognition, measurement, or financial
statement presentation of obligations covered by supplier finance programs. We adopted this standard effective June 1, 2023 (fiscal
2024). This standard will not have a material impact on our consolidated financial statements and related disclosures.
NOTE 3: CREDIT LOSSES
We are exposed to credit losses primarily through our trade receivables. We assess ability to pay for certain customers by conducting a
credit review, which considers the customer’s established credit rating and our assessment of creditworthiness. We determine the
allowance for credit losses on accounts receivable using a combination of specific reserves for accounts that are deemed to exhibit
credit loss indicators and general reserves that are determined using loss rates based on historical write-offs by geography and recent
forecast information, including underlying economic expectations. We update our estimate of credit loss reserves quarterly,
considering recent write-offs, collections information, and underlying economic expectations.
Credit losses were $696 million in 2023, $403 million in 2022, and $577 million in 2021. Our allowance for credit losses was $472
million as of May 31, 2023 and $340 million at May 31, 2022.
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FEDEX CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 4: GOODWILL AND OTHER INTANGIBLE ASSETS
GOODWILL. The carrying amount of goodwill attributable to each reportable operating segment and changes therein are as follows
(in millions):
Goodwill at May 31, 2021
Accumulated impairment charges
Balance as of May 31, 2021
Other(1)
Balance as of May 31, 2022
Impairment charges
Other(1)
Balance as of May 31, 2023
Accumulated goodwill impairment
charges as of May 31, 2023
FedEx Express
Segment
FedEx Ground
Segment
FedEx Freight
Segment
Corporate,
Other, and
Eliminations
Total
$
$
$
5,358
—
5,358
(433)
4,925
—
(72)
4,853
$
$
943
—
943
(11)
932
—
—
932
$
$
767
(133)
634
—
634
—
—
634
$
$
1,966
(1,909)
57
(4)
53
(36)
(1)
16
$
$
9,034
(2,042)
6,992
(448)
6,544
(36)
(73)
6,435
— $
— $
(133) $
(1,945) $
(2,078)
(1) Primarily currency translation adjustments and purchase price allocation-related adjustments.
In connection with our annual impairment testing of goodwill conducted in the fourth quarter of 2023, we recorded an impairment
charge of $36 million for all of the goodwill attributable to our FedEx Dataworks, Inc. (“FedEx Dataworks”) reporting unit. The key
factors contributing to the goodwill impairment were underperformance of the ShopRunner business during 2023, including base
business erosion, and the failure to attain the level of operating synergies and revenue and profit growth anticipated at the time of
acquisition. Based on these factors, our outlook for the business changed in the fourth quarter of 2023.
Our other reporting units with significant recorded goodwill include FedEx Express, FedEx Ground, and FedEx Freight. We evaluated
these reporting units during the fourth quarters of 2023 and 2022 and the estimated fair value of each of these reporting units exceeded
their carrying values as of the end of 2023 and 2022; therefore, we do not believe that any of these reporting units were impaired as of
the balance sheet dates.
OTHER INTANGIBLE ASSETS. The summary of our intangible assets and related accumulated amortization at May 31, 2023 and
2022 is as follows (in millions):
2023
2022
Customer relationships
Technology
Trademarks and other
Total
Gross
Carrying
Amount
$
$
583
62
1
646
Accumulated
Amortization
$
Net Book
Value
Gross
Carrying
Amount
214
20
—
234
$
$
617
64
1
682
Accumulated
Amortization
$
Net Book
Value
277
24
—
301
(340) $
(40)
(1)
(381) $
$
(369) $
(42)
(1)
(412) $
$
During the fourth quarter of 2023, we reviewed long-lived assets at FedEx Dataworks for impairment. Based on our reviews, we
recognized an $11 million asset impairment charge related to customer relationships from the ShopRunner acquisition.
Amortization expense for intangible assets was $52 million in 2023, $52 million in 2022, and $49 million in 2021.
Expected amortization expense for the next five years is as follows (in millions):
2024
2025
2026
2027
2028
$
47
46
46
44
42
- 90 -
FEDEX CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 5: SELECTED CURRENT LIABILITIES
The components of selected current liability captions at May 31 were as follows (in millions):
Accrued salaries and employee benefits
Salaries
Employee benefits, including variable compensation
Compensated absences
Accrued expenses
Self-insurance accruals
Taxes other than income taxes
Other
2023
2022
828
689
958
2,475
1,730
305
2,712
4,747
$
$
$
$
751
834
946
2,531
1,646
532
3,010
5,188
$
$
$
$
NOTE 6: LONG-TERM DEBT AND OTHER FINANCING ARRANGEMENTS
The components of long-term debt (net of discounts and debt issuance costs), along with maturity dates for the years subsequent to
May 31, 2023, are as follows (in millions):
May 31,
2023
2022
Senior secured debt:
Senior unsecured debt:
Interest Rate %
Maturity
1.875
2034 $
831
$
2026
2028
2029
2030
2031
2034
2035
2041
2043
2044
2045
2046
2047
2048
2049
2050
2065
2098
2026
2027
2029
2032
2033
$
748
497
398
1,737
991
496
495
740
985
743
641
2,463
736
987
836
1,226
246
237
537
1,341
641
534
693
18,948
800
20,579
126
20,453
$
3.25
3.40
4.20
3.10-4.25
2.40
4.90
3.90
3.25
3.875-4.10
5.10
4.10
4.55-4.75
4.40
4.05
4.95
5.25
4.50
7.60
0.45
1.625
0.45
1.30
0.95
- 91 -
Euro senior unsecured debt:
Total senior unsecured debt
Finance lease obligations
Less current portion
881
747
497
397
1,735
990
496
495
740
985
742
641
2,462
736
987
836
1,226
246
237
533
1,332
637
530
688
18,915
468
20,264
82
20,182
FEDEX CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
Interest on our U.S. dollar fixed-rate notes is paid semi-annually. Interest on our euro fixed-rate notes is paid annually. The weighted-
average interest rate on long-term debt was 3.5% as of May 31, 2023. Long-term debt, including current maturities and exclusive of
finance leases, had estimated fair values of $17.5 billion at May 31, 2023 and $18.8 billion at May 31, 2022. The estimated fair values
were determined based on quoted market prices and the current rates offered for debt with similar terms and maturities. The fair value
of our long-term debt is classified as Level 2 within the fair value hierarchy. This classification is defined as a fair value determined
using market-based inputs other than quoted prices that are observable for the liability, either directly or indirectly.
We have a shelf registration statement filed with the Securities and Exchange Commission (“SEC”) that allows us to sell, in one or
more future offerings, any combination of our unsecured debt securities and common stock and allows pass-through trusts formed by
FedEx Express to sell, in one or more future offerings, pass-through certificates.
FedEx Express has issued $970 million of Pass-Through Certificates, Series 2020-1AA (the “Certificates”) with a fixed interest rate of
1.875% due in February 2034 utilizing pass-through trusts. The Certificates are secured by 19 Boeing aircraft with a net book value of
$1.7 billion at May 31, 2023. The payment obligations of FedEx Express in respect of the Certificates are fully and unconditionally
guaranteed by FedEx. FedEx Express is using the proceeds from the issuance for general corporate purposes.
The following table sets forth the future scheduled principal payments due by fiscal year on our long-term debt (in millions):
2024
2025
2026
2027
2028
Thereafter
Subtotal
Discount and debt issuance costs
Total debt
Debt Principal
52
52
1,340
1,398
552
16,606
20,000
(221)
19,779
$
$
We have a $2.0 billion five-year credit agreement (the “Five-Year Credit Agreement”) and a $1.5 billion three-year credit agreement
(the “Three-Year Credit Agreement” and together with the Five-Year Credit Agreement, the “Credit Agreements”). The Five-Year
Credit Agreement expires in March 2026 and includes a $250 million letter of credit sublimit. The Three-Year Credit Agreement
expires in March 2025. The Credit Agreements are available to finance our operations and other cash flow needs. As of May 31, 2023,
no amounts were outstanding under the Credit Agreements, no commercial paper was outstanding, and $250 million of the letter of
credit sublimit was unused under the Five-Year Credit Agreement. Outstanding commercial paper reduces the amount available to
borrow under the Credit Agreements.
Our Credit Agreements contain a financial covenant requiring us to maintain a ratio of debt to consolidated earnings (excluding
noncash retirement plans MTM adjustments, noncash pension service costs, and noncash asset impairment charges) before interest,
taxes, depreciation, and amortization (“adjusted EBITDA”) of not more than 3.5 to 1.0, calculated as of the last day of each fiscal
quarter on a rolling four-quarters basis. The ratio of our debt to adjusted EBITDA was 2.08 to 1.0 at May 31, 2023.
The financial covenant discussed above is the only significant restrictive covenant in the Credit Agreements. The Credit Agreements
contain other customary covenants that do not, individually or in the aggregate, materially restrict the conduct of our business. We are
in compliance with the financial covenant and all other covenants in the Credit Agreements and do not expect the covenants to affect
our operations, including our liquidity or expected funding needs. If we failed to comply with the financial covenant or any other
covenants in the Credit Agreements, our access to financing could become limited.
- 92 -
FEDEX CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 7: LEASES
The following table is a summary of the components of net lease cost for the period ended May 31 (in millions):
Operating lease cost
Finance lease cost:
Amortization of right-of-use assets
Interest on lease liabilities
Total finance lease cost
Short-term lease cost
Variable lease cost
Net lease cost
$
$
2023
2022
3,300
$
36
18
54
531
1,435
5,320
$
3,100
26
16
42
556
1,368
5,066
Supplemental cash flow information related to leases for the period ended May 31 is as follows (in millions):
Cash paid for amounts included in the measurement of lease liabilities:
Operating cash flows paid for operating leases
Operating cash flows paid for interest portion of finance leases
Financing cash flows paid for principal portion of finance leases
Right-of-use assets obtained in exchange for new operating lease liabilities
Right-of-use assets obtained in exchange for new finance lease liabilities
2023
2022
$
$
$
3,207
15
94
3,317
414
$
$
$
2,981
15
99
3,489
56
Supplemental balance sheet information related to leases as of May 31 is as follows (dollars in millions):
Operating leases:
Operating lease right-of-use assets, net
Current portion of operating lease liabilities
Operating lease liabilities
Total operating lease liabilities
Finance leases:
Net property and equipment
Current portion of long-term debt
Long-term debt, less current portion
Total finance lease liabilities
Weighted-average remaining lease term
Operating leases
Finance leases
Weighted-average discount rate
Operating leases
Finance leases
$
$
$
$
2023
2022
17,347
$
16,613
$
$
$
2,390
15,363
17,753
821
75
725
800
9.5
27.5
2,443
14,487
16,930
455
32
436
468
9.8
30.8
3.42%
4.22%
2.85%
3.45%
We utilize certain aircraft, land, facilities, retail locations, and equipment under finance and operating leases that expire at various
dates through 2060. We leased 1% of our total aircraft fleet under operating leases as of May 31, 2023 and 2% as of May 31, 2022. A
portion of our supplemental aircraft are leased by us under agreements that provide for cancellation upon 30 days’ notice. Our leased
facilities include national, regional, and metropolitan sorting facilities; retail facilities; and administrative buildings.
- 93 -
FEDEX CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
A summary of future minimum lease payments under noncancelable operating and finance leases with an initial or remaining term in
excess of one year at May 31, 2023 is as follows (in millions):
2024
2025
2026
2027
2028
Thereafter
Total lease payments
Less imputed interest
Present value of lease liability
Aircraft
and Related
Equipment
Facilities
and Other
Total
Operating
Leases
Finance
Leases
$
$
103
84
82
81
81
90
521
(35)
486
$
$
2,790
2,708
2,419
2,137
1,836
8,411
20,301
(3,034)
17,267
$
$
2,893
2,792
2,501
2,218
1,917
8,501
20,822
(3,069)
17,753
$
$
104
52
46
37
37
1,207
1,483
(683)
800
Total
Leases
$ 2,997
2,844
2,547
2,255
1,954
9,708
22,305
(3,752)
$ 18,553
While certain of our lease agreements contain covenants governing the use of the leased assets or require us to maintain certain levels
of insurance, none of our lease agreements include material financial covenants or limitations.
As of May 31, 2023, FedEx has entered into additional leases which have not yet commenced and are therefore not part of the right-
of-use asset and liability. These leases are generally for build-to-suit facilities and have undiscounted future payments of
approximately $1.8 billion and will commence when FedEx gains beneficial access to the leased asset. Commencement dates are
expected to be from 2024 to 2026.
FedEx Express makes payments under certain leveraged operating leases that are sufficient to pay principal and interest on certain
pass-through certificates. The pass-through certificates are not direct obligations of, or guaranteed by, FedEx or FedEx Express.
We are the lessee under certain leases covering a portion of our leased aircraft in which the lessors are trusts established specifically to
purchase, finance, and lease these aircraft to us. These leasing entities are variable interest entities. We are not the primary beneficiary
of the leasing entities, as the lease terms are at market at the inception of the lease and do not include a residual value guarantee, fixed-
price purchase option, or similar feature that obligates us to absorb decreases in value or entitles us to participate in increases in the
value of the aircraft. Therefore, we are not required to consolidate any of these entities as the primary beneficiary. Our maximum
exposure under these leases is included in the summary of future minimum lease payments.
NOTE 8: PREFERRED STOCK
Our Certificate of Incorporation authorizes the Board of Directors, at its discretion, to issue up to 4,000,000 shares of preferred stock.
The stock is issuable in series, which may vary as to certain rights and preferences, and has no par value. As of May 31, 2023, none of
these shares had been issued.
NOTE 9: ACCUMULATED OTHER COMPREHENSIVE INCOME (LOSS)
The following table provides changes in AOCI, net of tax, reported in the consolidated financial statements for the years ended May
31 (in millions; amounts in parentheses indicate debits to AOCI):
Foreign currency translation loss:
Balance at beginning of period
Translation adjustments
Balance at end of period
Retirement plans adjustments:
Balance at beginning of period
Reclassifications from AOCI
Balance at end of period
Accumulated other comprehensive loss at end of period
2023
2022
2021
$
$
(1,148) $
(214)
(1,362)
45
(10)
35
(1,327) $
(785) $
(363)
(1,148)
53
(8)
45
(1,103) $
(1,207)
422
(785)
60
(7)
53
(732)
- 94 -
FEDEX CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
The following table presents details of the reclassifications from AOCI for the years ended May 31 (in millions; amounts in
parentheses indicate debits to earnings):
Amount Reclassified from
AOCI
2022
2023
2021
Affected Line Item in the
Income Statement
Amortization of retirement plans prior service
credits and other, before tax
Income tax benefit
AOCI reclassifications, net of tax
$
$
12
(2)
10
$
$
10
(2)
8
$
$
Other retirement plans income
(expense)
10
(3) Provision for income taxes
7 Net income
NOTE 10: STOCK-BASED COMPENSATION
Our total stock-based compensation expense for the years ended May 31 was as follows (in millions):
Stock-based compensation expense
2023
2022
2021
$
182
$
190
$
200
We have two types of equity-based compensation: stock options and restricted stock.
STOCK OPTIONS. Under the provisions of our incentive stock plan, key employees and non-employee directors may be granted
options to purchase shares of our common stock at a price not less than its fair market value on the date of grant. Vesting requirements
are determined at the discretion of the Compensation and Human Resources Committee of our Board of Directors. Option-vesting
periods range from one to four years, with the majority of our options vesting ratably over four years. Compensation expense
associated with these awards is recognized on a straight-line basis over the requisite service period of the award.
RESTRICTED STOCK. Under the terms of our incentive stock plan, restricted shares of our common stock are awarded to key
employees. All restrictions on the shares expire ratably over a four-year period. Shares are valued at the market price on the date of
award. The terms of our restricted stock provide for continued vesting subsequent to the employee’s retirement. Compensation
expense associated with these awards is recognized on a straight-line basis over the shorter of the requisite service period or the stated
vesting period.
ASSUMPTIONS. The key assumptions for the Black-Scholes valuation method include the expected life of the option, stock price
volatility, a risk-free interest rate, and dividend yield. The following table includes the weighted-average Black-Scholes value per
share of our stock option grants, the intrinsic value of options exercised (in millions), and the key weighted-average assumptions used
in the valuation calculations for options granted during the years ended May 31, followed by a discussion of our methodology for
developing each of the assumptions used in the valuation model:
Weighted-average Black-Scholes value per share
Intrinsic value of options exercised
Black-Scholes assumptions:
Expected lives
Expected volatility
Risk-free interest rate
Dividend yield
2023
2022
2021
$
$
63.44
160
$
$
80.21
150
$
$
44.11
593
6.4 years
6.4 years
6.4 years
34%
1.68%
1.694%
32%
0.65%
0.983%
30%
1.32%
1.710%
The expected life represents an estimate of the period of time options are expected to remain outstanding, and we examine actual stock
option exercises to determine the expected life of the options. Options granted have a maximum term of 10 years. Expected volatilities
are based on the actual changes in the market value of our stock and are calculated using daily market value changes from the date of
grant over a past period equal to the expected life of the options. The risk-free interest rate is the U.S. Treasury Strip rate posted at the
date of grant having a term equal to the expected life of the option. The expected dividend yield is the annual rate of dividends per
share over the exercise price of the option.
- 95 -
FEDEX CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
The following table summarizes information regarding stock option activity for the year ended May 31, 2023:
Outstanding at June 1, 2022
Granted
Exercised
Forfeited
Outstanding at May 31, 2023
Exercisable
Expected to vest
Available for future grants
Stock Options
Weighted-
Average
Exercise
Price
Weighted-
Average
Remaining
Contractual
Term
Aggregate
Intrinsic Value
(in millions)(1)
190.01
215.75
130.05
210.79
199.89
195.96
206.64
6.1
4.9
8.1
$
$
$
520
350
156
Shares
$
15,328,425
2,404,617
$
(1,752,518) $
(789,335) $
$
$
$
15,191,189
9,585,480
5,131,059
14,062,311
(1) Only presented for options with market value at May 31, 2023 in excess of the exercise price of the option.
The options granted during 2023 are primarily related to our principal annual stock option grant in June 2022.
The following table summarizes information regarding vested and unvested restricted stock for the year ended May 31, 2023:
Unvested at June 1, 2022
Granted
Vested
Forfeited
Unvested at May 31, 2023
Restricted Stock
Weighted-
Average
Grant Date
Fair Value
192.30
208.57
190.33
205.10
199.91
Shares
432,481
160,286
(204,356)
(8,477)
379,934
$
$
$
$
$
During the year ended May 31, 2022, there were 115,172 shares of restricted stock granted with a weighted-average fair value of
$276.26 per share. During the year ended May 31, 2021, there were 335,004 shares of restricted stock granted with a weighted-
average fair value of $155.19 per share.
Stock option vesting during the years ended May 31 was as follows:
2023
2022
2021
Stock Options
Vested during
the year
Fair value
(in millions)
2,711,215
3,005,727
2,492,039
$
$
$
137
138
115
As of May 31, 2023, there was $230 million of total unrecognized compensation cost, net of estimated forfeitures, related to unvested
share-based compensation arrangements. This compensation expense is expected to be recognized on a straight-line basis over the
remaining weighted-average vesting period of approximately two years.
Total shares outstanding or available for grant related to equity compensation at May 31, 2023 represented 11% of the total
outstanding common and equity compensation shares and equity compensation shares available for grant.
- 96 -
FEDEX CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 11: COMPUTATION OF EARNINGS PER SHARE
The calculation of basic and diluted earnings per common share for the years ended May 31 was as follows (in millions, except per
share amounts):
Basic earnings per common share:
Net earnings allocable to common shares(1)
Weighted-average common shares
Basic earnings per common share
Diluted earnings per common share:
Net earnings allocable to common shares(1)
Weighted-average common shares
Dilutive effect of share-based awards
Weighted-average diluted shares
Diluted earnings per common share
Anti-dilutive options excluded from diluted earnings per common share
2023
2022
2021
$
$
$
$
$
$
$
$
3,966
254
15.60
3,966
254
2
256
15.48
7.4
$
$
$
$
3,819
263
14.54
3,819
263
3
266
14.33
4.0
(1) Net earnings available to participating securities were immaterial in all periods presented.
NOTE 12: INCOME TAXES
The components of the provision for income taxes for the years ended May 31 were as follows (in millions):
Current provision
Domestic:
Federal
State and local
Foreign
Deferred provision
Domestic:
Federal
State and local
Foreign
2023
2022
2021
$
$
579
157
209
945
369
37
40
446
1,391
$
$
311
120
317
748
267
21
34
322
1,070
$
$
5,220
264
19.79
5,221
264
4
268
19.45
3.5
199
158
284
641
667
70
65
802
1,443
Pre-tax earnings of foreign operations for 2023, 2022, and 2021 were $0.6 billion, $1.4 billion, and $1.8 billion, respectively. These
amounts represent only a portion of total results associated with international shipments and do not represent our international results
of operations.
- 97 -
FEDEX CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
A reconciliation of total income tax expense and the amount computed by applying the statutory federal income tax to income before
income taxes for the years ended May 31 is as follows (dollars in millions):
Taxes computed at federal statutory rate
(Decreases) increases in income tax from:
U.S. and foreign return-to-provision adjustments
State and local income taxes, net of federal benefit
Foreign operations
Non-deductible expenses
Uncertain tax positions
Benefits from share-based payments
Valuation allowance
Foreign tax rate enactments
Benefit from U.S. tax loss carryback to prior years
Goodwill impairment charges
Other, net
Provision for income taxes
Effective Tax Rate
2023
2022
2021
$
1,126
$
1,028
$
1,401
(44)
152
96
40
60
(18)
59
3
—
8
(91)
1,391
25.9%
$
(142)
116
115
48
(18)
(13)
33
(30)
—
—
(67)
1,070
21.9%
$
—
179
138
53
65
(69)
14
(61)
(279)
—
2
1,443
21.6%
$
The 2023 tax provision was negatively impacted by an expense of $46 million related to a write-down and valuation allowance on
certain foreign tax credit carryforwards due to operational changes which impacted the determination of the realizability of the
deferred tax asset. The 2023 tax provision was also negatively impacted by lower earnings in certain non-U.S. jurisdictions.
The 2022 tax provision includes a benefit of $142 million related to revisions of prior year tax estimates for actual tax return results.
The 2022 tax provision was also favorably impacted by changes in our corporate legal entity structure.
The Coronavirus Aid, Relief, and Economic Security Act allowed a five-year carryback period for tax losses generated in 2019
through 2021. The 2021 tax provision includes a benefit of $279 million from an increase in our 2020 tax loss carried back to 2015,
when the U.S. federal income tax rate was 35%. The increase in our 2020 tax loss was attributable to accelerated depreciation
deductions and voluntary contributions to our tax-qualified U.S. domestic pension plans (“U.S. Pension Plans”). The 2021 tax
provision also includes a benefit of $66 million from a tax rate increase in the Netherlands applied to our deferred tax asset balances
and was negatively impacted by an increase in uncertain tax positions for matters in multiple jurisdictions.
We regularly assess the need for cash in the U.S., as well as in our foreign subsidiaries, and will occasionally repatriate back to the
U.S. excess earnings above working capital needs that can be repatriated with an immaterial tax cost. We assert all other earnings,
both historical and current in our foreign subsidiaries, are permanently reinvested and therefore no deferred taxes or withholding taxes
have been provided, including deferred taxes on any additional outside basis difference (e.g., stock basis differences attributable to
acquisition or other permanent differences). Determination of the amount of unrecognized deferred income tax liability related to any
remaining undistributed foreign earnings and additional outside basis differences is not practicable.
The significant components of deferred tax assets and liabilities as of May 31 were as follows (in millions):
Property, equipment, leases, and intangibles
Employee benefits
Self-insurance accruals
Other
Net operating loss/credit carryforwards
Valuation allowances
2023
2022
Deferred Tax
Assets
Deferred Tax
Liabilities
Deferred Tax
Assets
Deferred Tax
Liabilities
$
$
4,608
876
1,085
454
1,149
(471)
7,701
$
$
10,965
—
—
62
—
—
11,027
$
$
4,464
1,203
931
524
1,079
(413)
7,788
$
$
10,608
—
—
66
—
—
10,674
- 98 -
FEDEX CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
The net deferred tax liabilities as of May 31 have been classified in the balance sheets as follows (in millions):
Noncurrent deferred tax assets(1)
Noncurrent deferred tax liabilities
2023
2022
1,163
(4,489)
(3,326)
$
$
1,207
(4,093)
(2,886)
$
$
(1) Noncurrent deferred tax assets are included in the line item “Other Assets” in our accompanying consolidated balance sheets.
We have approximately $3.4 billion of net operating loss carryovers in various foreign jurisdictions, $1.5 billion of state operating loss
carryovers, and $153 million of U.S. federal operating loss carryovers. The valuation allowances primarily represent amounts reserved
for operating loss carryforwards, which expire over varying periods starting in 2024. Therefore, we establish valuation allowances if it
is more likely than not that deferred income tax assets will not be realized. We believe that we will generate sufficient future taxable
income to realize the tax benefits related to the remaining net deferred tax assets in our consolidated balance sheets. The increase in
the valuation allowance balance during 2023 includes $37 million related to foreign net operating losses and $22 million for foreign
tax credit carryforwards. See Note 1 for more information on our policy for assessing the recoverability of deferred tax assets and
valuation allowances.
We are subject to taxation in the U.S. and various U.S. state, local, and foreign jurisdictions. We are currently under examination by
the Internal Revenue Service for the 2016 through 2019 tax years. It is reasonably possible that certain income tax return proceedings
will be completed during the next 12 months and could result in a change in our balance of unrecognized tax benefits. However, we
believe we have recorded adequate amounts of tax, including interest and penalties, for any adjustments expected to occur.
During 2021, we filed suit in U.S. District Court for the Western District of Tennessee challenging the validity of a tax regulation
related to the one-time transition tax on unrepatriated foreign earnings, which was enacted as part of the Tax Cuts and Jobs Act
(“TCJA”). Our lawsuit seeks to have the court declare this regulation invalid and order the refund of overpayments of U.S. federal
income taxes for 2018 and 2019 attributable to the denial of foreign tax credits under the regulation. We have recorded a cumulative
benefit of $223 million through 2023 attributable to our interpretation of the TCJA and the Internal Revenue Code. On March 31,
2023, the District Court ruled that the regulation is invalid and contradicts the plain terms of the tax code. We continue to work
towards obtaining a final judgment for the applicable refund amounts due to the regulation being invalid. Once the District Court
enters a final judgment, the U.S. government could file an appeal with the U.S. Court of Appeals for the Sixth Circuit. If we are
ultimately unsuccessful in defending our position, we may be required to reverse the benefit previously recorded.
A reconciliation of the beginning and ending amount of unrecognized tax benefits for the years ended May 31 is as follows (in
millions):
Balance at beginning of year
Increases for tax positions taken in the current year
Increases for tax positions taken in prior years
Decreases for tax positions taken in prior years
Settlements
Changes due to currency translation
Balance at end of year
2023
2022
2021
$
$
169
3
68
(7)
(15)
(6)
212
$
$
192
14
8
(15)
(32)
2
169
$
$
129
3
69
(6)
(6)
3
192
Our liabilities recorded for uncertain tax positions include $211 million at May 31, 2023 and $167 million at May 31, 2022 associated
with positions that, if favorably resolved, would provide a benefit to our income tax expense. We classify interest related to income
tax liabilities as interest expense and, if applicable, penalties are recognized as a component of income tax expense. The balance of
accrued interest and penalties was $54 million on May 31, 2023 and $55 million on May 31, 2022. Our consolidated statements of
income for 2021 include $20 million of interest expense associated with our uncertain tax positions while interest and penalty expense
for 2023 and 2022 are immaterial.
- 99 -
FEDEX CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
It is difficult to predict the ultimate outcome or the timing of resolution for tax positions. Changes may result from the conclusion of
ongoing audits, appeals, or litigation in state, local, federal, and foreign tax jurisdictions, or from the resolution of various proceedings
between U.S. and foreign tax authorities. It is reasonably possible that the amount of the benefit with respect to certain of our
unrecognized tax positions will increase or decrease within the next 12 months. However, estimates of the amounts or ranges for
individual matters where a material change is reasonably possible cannot be made. We believe we have recorded adequate amounts of
tax reserves, including interest and penalties, for any adjustments that may occur.
NOTE 13: RETIREMENT PLANS
We sponsor programs that provide retirement benefits to most of our employees. These programs include defined benefit pension
plans, defined contribution plans, and postretirement healthcare plans.
The accounting guidance related to postretirement benefits requires recognition in the balance sheet of the funded status of defined
benefit pension and other postretirement benefit plans, and the recognition in either expense or AOCI of unrecognized gains or losses
and prior service costs or credits. We use MTM accounting for the recognition of our actuarial gains and losses related to our defined
benefit pension and postretirement healthcare plans as described in Note 1. The funded status is measured as the difference between
the fair value of the plan’s assets and the PBO of the plan.
A summary of our retirement plan costs over the past three years is as follows (in millions):
Defined benefit pension plans
Defined contribution plans
Postretirement healthcare plans
Retirement plans MTM (gain) loss
The components of the MTM adjustments are as follows (in millions):
Actual versus expected return on assets
Discount rate change
Demographic experience:
Current year actuarial loss
Change in future assumptions
Termination of TNT Express Netherlands pension plan
Pension plan amendments, including curtailment gains
Total MTM (gain) loss
2023
2023
2022
2021
$
$
$
$
236
955
92
(650)
633
2023
2,492
(3,395)
$
$
$
142
110
—
1
(650) $
(2) $
824
89
1,578
2,489
2022
5,109
(4,486)
504
314
224
(87)
1,578
$
$
$
88
685
83
(1,176)
(320)
2021
(1,712)
(397)
302
685
—
(54)
(1,176)
Net of all fees and expenses, the actual rate of return on our U.S. Pension Plan assets was -2.70%, which was lower than our expected
rate of return of 6.50%. Negative portfolio returns derived due to losses in both equities and our fixed-income assets due to market
volatility and rising interest rates. The weighted-average discount rate for all our pension and postretirement healthcare plans
increased from 4.21% at May 31, 2022 to 5.17% at May 31, 2023. The demographic experience in 2023 reflects an update to our
short-term cash balance interest crediting assumption.
2022
Net of all fees and expenses, the actual rate of return on our U.S. Pension Plan assets was -10.8%, which was lower than our expected
rate of return of 6.50%. Negative portfolio returns derived due to losses in both equities and our fixed-income assets due to market
volatility and rising interest rates. The weighted-average discount rate for all our pension and postretirement healthcare plans
increased from 3.11% at May 31, 2021 to 4.21% at May 31, 2022. The demographic experience in 2022 reflects an update to our
mortality assumption and a current year actuarial loss due to unfavorable experience compared to various demographic assumptions.
- 100 -
FEDEX CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
2021
Net of all fees and expenses, the actual rate of return on our U.S. Pension Plan assets was 12.90%, which was higher than our expected
return of 6.75%. Positive portfolio returns derived from our return-seeking assets were partially offset by losses from our fixed-income
assets due to rising long-term interest rates. The weighted-average discount rate for all our pension and postretirement healthcare plans
increased from 3.05% at May 31, 2020 to 3.11% at May 31, 2021. The demographic experience in 2021 reflects an update to our
mortality and retirement rate assumptions and a current-year actuarial loss due to unfavorable experience compared to various
demographic assumptions.
PENSION PLANS. Our largest pension plan covers certain U.S. employees age 21 and over, with at least one year of service. Pension
benefits for most employees are accrued under a cash balance formula we call the Portable Pension Account (“PPA”). Under the PPA,
the retirement benefit is expressed as a dollar amount in a notional account that grows with annual credits based on pay, age and years
of credited service, and interest on the notional account balance. The PPA benefit is payable as a lump sum or an annuity at retirement
at the election of the employee. The plan interest credit rate varies from year to year based on a U.S. Treasury index. Prior to 2009,
certain employees earned benefits using a traditional pension formula (based on average earnings and years of service). Benefits under
this formula were capped on May 31, 2008 for most employees.
We also sponsor or participate in nonqualified benefit plans covering certain of our U.S. employee groups and other pension plans
covering certain of our international employees. The international defined benefit pension plans provide benefits primarily based on
earnings and years of service and are funded in compliance with local laws and practices. The majority of our international obligations
are for defined benefit pension plans in the Netherlands and the United Kingdom.
In 2020, we announced the closing of our U.S.-based defined benefit pension plans to new non-union employees hired on or after
January 1, 2020. We introduced an all-401(k) plan retirement benefit structure for eligible employees with a higher company match of
up to 8% across all U.S.-based operating companies in 2022. During calendar 2021, current eligible employees under the PPA pension
formula were given a one-time option to continue to be eligible for pension compensation credits under the existing PPA formula and
remain in the existing 401(k) plan with its company match of up to 3.5%, or to cease receiving compensation credits under the PPA
and move to the new 401(k) plan with the higher match of up to 8%. Changes to the new 401(k) plan structure became effective
January 1, 2022. See Note 1 for additional information on expected amendments to our pension plan offered to FedEx Express pilots.
POSTRETIREMENT HEALTHCARE PLANS. Certain of our subsidiaries offer medical, dental, and vision coverage to eligible U.S.
retirees and their eligible dependents and a small number of international employees. U.S. employees covered by the principal plan
become eligible for these benefits at age 55 and older, if they have permanent, continuous service of at least 10 years after attainment
of age 45 if hired prior to January 1, 1988, or at least 20 years after attainment of age 35 if hired on or after January 1, 1988.
Postretirement healthcare benefits are capped at 150% of the 1993 per capita projected employer cost, which has been reached under
most plans, so these benefits are not subject to future inflation.
Effective January 1, 2018, certain of our U.S. postretirement healthcare benefits were converted to a lump-sum benefit in a notional
retiree health reimbursement account (HRA) for eligible participants. The HRA is available to reimburse a participant for qualifying
healthcare premium costs and limits the company liability to the HRA account balance. The amount of the credit is based on age at
January 1, 2018 or upon age at retirement thereafter. In connection with this change, retiree health coverage was closed to most new
employees hired on or after January 1, 2018.
PENSION PLAN ASSUMPTIONS. The accounting for pension and postretirement healthcare plans includes numerous assumptions,
such as: discount rates; expected long-term investment returns on plan assets; future salary increases; employee turnover; mortality;
and retirement ages.
- 101 -
FEDEX CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
Weighted-average actuarial assumptions used to determine the benefit obligations and net periodic benefit cost of our plans are as
follows:
Discount rate used to determine benefit
obligation
Discount rate used to determine net periodic
benefit cost
Rate of increase in future compensation
levels used to determine benefit obligation
Rate of increase in future compensation
levels used to determine net periodic
benefit cost
Expected long-term rate of return on assets
Interest crediting rate used to determine
benefit obligation
Interest crediting rate used to determine net
periodic benefit cost
U.S. Pension Plans
2022
2023
2021
International Pension Plans
2021
2022
2023
Postretirement
Healthcare Plans
2022
2021
2023
5.20% 4.25% 3.23% 4.21% 3.09% 1.83% 5.37% 4.35% 2.81%
4.25
3.23
3.14
3.09
1.83
1.79
4.35
2.81
2.95
5.13
5.11
5.06
3.04
2.89
2.83
5.11
6.50
5.06
6.50
5.17
6.75
2.89
2.26
2.83
2.39
2.19
2.71
4.23
4.00
4.00
2.40
3.70
2.50
4.00
4.00
4.00
3.70
2.50
2.00
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
Our U.S. Pension Plan assets are invested primarily in publicly tradable securities, and our pension plans hold only a minimal
investment in FedEx common stock that is entirely at the discretion of third-party pension fund investment managers. As part of our
strategy to manage pension costs and funded status volatility, we follow a liability-driven investment strategy to better align plan
assets with liabilities.
Establishing the expected future rate of investment return on our pension assets is a judgmental matter, which we review on an annual
basis and revise as appropriate. Management considers the following factors in determining this assumption:
•
•
•
the duration of our pension plan liabilities, which drives the investment strategy we can employ with our pension plan assets;
the types of investment classes in which we invest our pension plan assets and the expected compound geometric return we
can reasonably expect those investment classes to earn over time, net of all fees and expenses; and
the investment returns we can reasonably expect our investment management program to achieve in excess of the returns we
could expect if investments were made strictly in indexed funds.
For consolidated pension expense, we assumed a 6.50% expected long-term rate of return on our U.S. Pension Plan assets in 2023 and
2022 and 6.75% in 2021. The historical annual return on our U.S. Pension Plan assets, calculated on a compound geometric basis, was
5.70%, net of all fees and expenses, for the 15-year period ended May 31, 2023.
The investment strategy for our U.S. Pension Plan assets is to utilize a diversified mix of public equities, fixed-income, and alternative
investments to earn a long-term investment return that meets our pension plan obligations. Our largest asset classes are Corporate
Fixed Income Securities and Government Fixed Income Securities (which are largely benchmarked against the Bloomberg Barclays
Long Government, Bloomberg Barclays Long Corporate, or the Bloomberg Barclays 20+ STRIPS indices), and U.S. and non-U.S.
Equities (which are mainly benchmarked to the S&P 500 Index and MSCI indices). Accordingly, we do not have any significant
concentrations of risk. Active management strategies are utilized within the plan in an effort to realize investment returns in excess of
market indices. Our investment strategy also includes the limited use of derivative financial instruments on a discretionary basis to
improve investment returns and manage portfolio risk.
- 102 -
FEDEX CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
The following is a description of the valuation methodologies used for investments measured at fair value:
• Cash and cash equivalents. Level 1 investments include cash, cash equivalents, and foreign currency valued using exchange
rates. Level 2 investments include short-term investment funds, which are collective funds priced at a constant value by the
administrator of the funds.
• Domestic, international, and global equities. Level 1 investments are valued at the closing price or last trade reported on the
major market on which the individual securities are traded.
• Fixed income. We determine the fair value of Level 2 corporate bonds, U.S. and non-U.S. government securities, and other
fixed-income securities by using bid evaluation pricing models or quoted prices of securities with similar characteristics.
• Alternative Investments. The valuation of Level 3 investments requires significant judgment due to the absence of quoted
market prices, the inherent lack of liquidity, and the long-term nature of such assets. Investments in private equity, debt, real
estate, hedge funds, and other private investments are valued at estimated fair value based on quarterly financial information
received from the investment advisor and/or general partner. These estimates incorporate factors such as contributions and
distributions, market transactions, market comparables, and performance multiples.
The fair values of investments by level and asset category and the weighted-average asset allocations for our U.S. Pension Plans and
our most significant international pension plans at the measurement date are presented in the following table (in millions):
Plan Assets at Measurement Date
2023
Asset Class (U.S. Plans)
Cash and cash equivalents
Equities
U.S. large cap equity(2)
International equities(2)
Global equities(2)
U.S. SMID cap equity
Fixed-income securities
Corporate
Government(2)
Mortgage-backed and other(2)
Alternative investments(2)
Other
Total U.S. plan assets
Asset Class (International Plans)
Cash and cash equivalents
Equities
International equities
Global equities
Fixed-income securities
Corporate(2)
Government(2)
Mortgage-backed and other
Other(2)
Total international plan assets
Fair
Value
$
815
Actual %
3%
2,928
2,821
1,192
768
6,403
4,334
1,386
4,196
(17)
$ 24,826
12
11
5
3
26
17
6
17
—
100%
$
7
2%
57
178
95
337
$
17
53
28
100%
Target
Range
%(1)
0 - 5% $
30 - 50
Quoted Prices in
Active Markets
Level 1
Other Observable
Inputs
Level 2
Unobservable
Inputs
Level 3
22 $
793
1,268
1,912
764
40 - 60
0 - 15
(33)
3,933 $
7
$
$
4
6,403
2,497
527
$
16
10,240 $
937
937
159
$
166 $
—
(1) Target ranges have not been provided for international plan assets as they are managed at an individual country level.
(2) Certain investments that are measured at fair value using the net asset value per share (or its equivalent) practical expedient have
not been classified in the fair value hierarchy but are included in the total.
- 103 -
FEDEX CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
Plan Assets at Measurement Date
2022
Asset Class (U.S. Plans)
Cash and cash equivalents
Equities
U.S. large cap equity(2)
International equities(2)
Global equities(2)
U.S. SMID cap equity
Fixed-income securities
Corporate
Government(2)
Mortgage-backed and other(2)
Alternative investments(2)
Other
Total U.S. plan assets
Asset Class (International Plans)
Cash and cash equivalents
Equities
International equities
Global equities
Fixed-income securities
Corporate(2)
Government(2)
Mortgage-backed and other
Other(2)
Total international plan assets
Fair
Value
$ 1,164
Actual %
4%
3,368
3,445
1,245
809
6,755
4,401
1,251
3,554
(22)
$ 25,970
13
13
5
3
26
17
5
14
—
100%
$
4
1%
62
261
107
434
$
14
60
25
100%
Target
Range
%(1)
0 - 5% $
30 - 50
Quoted Prices in
Active Markets
Level 1
Other Observable
Inputs
Level 2
Unobservable
Inputs
Level 3
29 $
1,135
1,235
2,551
804
40 - 60
0 - 15
(24)
4,595 $
4
$
$
5
6,755
2,749
381
$
2
11,027 $
811
811
199
$
203 $
—
(1) Target ranges have not been provided for international plan assets as they are managed at an individual country level.
(2) Certain investments that are measured at fair value using the net asset value per share (or its equivalent) practical expedient have
not been classified in the fair value hierarchy but are included in the total.
The change in fair value of Level 3 assets that use significant unobservable inputs is shown in the table below (in millions):
Balance at beginning of year
Actual return on plan assets:
Assets held during current year
Assets sold during the year
Purchases, sales, and settlements
Balance at end of year
U.S. Pension Plans
2023
2022
$
$
811
$
66
28
32
937
$
537
192
29
53
811
- 104 -
FEDEX CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
The following tables provide a reconciliation of the changes in the pension and postretirement healthcare plans’ benefit obligations
and fair value of assets over the two-year period ended May 31, 2023 and a statement of the funded status as of May 31, 2023 and
2022 (in millions):
Accumulated Benefit Obligation (“ABO”)
Changes in PBO and Accumulated Postretirement
Benefit Obligation (“APBO”)
PBO/APBO at the beginning of year
Service cost
Interest cost
Actuarial (gain) loss
Benefits paid
Settlements
Other
PBO/APBO at the end of year
Change in Plan Assets
Fair value of plan assets at the beginning of year
Actual return on plan assets
Company contributions
Benefits paid
Settlements
Other
Fair value of plan assets at the end of year
Funded Status of the Plans
Amount Recognized in the Balance Sheet at May 31:
Noncurrent asset
Current pension, postretirement healthcare, and
other benefit obligations
Noncurrent pension, postretirement healthcare,
and other benefit obligations
Net amount recognized
Amounts Recognized in AOCI and not yet reflected
in Net Periodic Benefit Cost:
Prior service credit and other
U.S. Pension Plans
2022
2023
$ 27,916
$ 25,825
$ 28,702
651
1,218
(2,882)
(1,263)
—
—
$ 26,426
$ 31,423
835
1,020
(3,356)
(1,180)
—
(40)
$ 28,702
$
$
$
International
Pension Plans
2023
2022
848
$
946
Postretirement
Healthcare Plans
2022
2023
1,096
44
34
(121)
(35)
(20)
(8)
990
$
$
2,611
56
32
(19)
(36)
(1,315)
(233)
1,096
$
$
1,286
37
55
(138)
(107)
—
36
1,169
$
$
1,456
48
41
(192)
(113)
—
46
1,286
$
$ 25,970
(707)
826
(1,263)
—
—
$ 24,826
$
$ (1,600) $ (2,732) $
$ 29,785
(3,168)
533
(1,180)
—
—
$ 25,970
$
663
(83)
55
(35)
(20)
(1)
579
$
(411) $
$
—
2,133
—
(4)
68
135
(113)
(36)
—
(1,395)
45
(170)
663
—
(433) $ (1,169) $ (1,286)
— $
—
71
(107)
—
36
— $
$
$
— $
— $
88
$
126
$
— $
—
(39)
(20)
(23)
(19)
(84)
(95)
(1,561)
(2,712)
$ (1,600) $ (2,732) $
(476)
(411) $
(1,191)
(1,085)
(540)
(433) $ (1,169) $ (1,286)
$
(47) $
(54) $
4
$
(3) $
— $
—
Our pension plans included the following components at May 31 (in millions):
2023
Qualified
Nonqualified
International Plans
Total
2022
Qualified
Nonqualified
International Plans
Total
PBO
Fair Value of
Plan Assets
Funded Status
$
$
$
$
26,269
157
990
27,416
28,524
178
1,096
29,798
$
$
$
$
24,826
—
579
25,405
25,970
—
663
26,633
$
$
$
$
(1,443)
(157)
(411)
(2,011)
(2,554)
(178)
(433)
(3,165)
- 105 -
FEDEX CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
The table above provides the PBO, fair value of plan assets, and funded status of our pension plans on an aggregated basis. The
following tables present our plans on a disaggregated basis to show those plans (as a group) whose assets did not exceed their
liabilities. The fair value of plan assets for pension plans with a PBO or ABO in excess of plan assets at May 31 were as follows (in
millions):
U.S. Pension Benefits
Fair value of plan assets
PBO
Net funded status
International Pension Benefits
Fair value of plan assets
PBO
Net funded status
U.S. Pension Benefits
ABO(1)
Fair value of plan assets
PBO
Net funded status
International Pension Benefits
ABO(1)
Fair value of plan assets
PBO
Net funded status
PBO Exceeds the Fair Value
of Plan Assets
2023
2022
24,826
(26,426)
(1,600)
223
(722)
(499)
$
$
$
$
25,970
(28,702)
(2,732)
199
(758)
(559)
ABO Exceeds the Fair Value
of Plan Assets
2023
2022
(25,825)
24,826
(26,426)
(1,600)
(562)
201
(700)
(499)
$
$
$
$
(27,916)
25,970
(28,702)
(2,732)
(604)
196
(754)
(558)
$
$
$
$
$
$
$
$
(1) ABO not used in determination of funded status.
Contributions to our qualified U.S. Pension Plans for the years ended May 31 were as follows (in millions):
Required
Voluntary
2023
2022
— $
800
800
$
—
500
500
$
$
For 2024, no pension contributions are required for our U.S. Pension Plans as they are fully funded under the Employee Retirement
Income Security Act. However, we expect to make voluntary contributions of $800 million to these plans in 2024.
Net periodic benefit (income) cost for the years ended May 31 were as follows (in millions):
Service cost
Interest cost
Expected return on plan
assets
Amortization of prior
service credit
Actuarial losses (gains)
and other
Net periodic benefit
(income) cost
U.S. Pension Plans
2022
2021
2023
International Pension Plans
2022
2023
2021
$
651
1,218
$
835
1,020
$
$
851
959
$
44
34
$
56
32
$
83
43
(1,688)
(1,910)
(1,786)
(7)
(7)
(8)
(487)
1,683
(1,288)
(14)
(2)
(25)
(26)
(2)
87
(52)
(2)
(13)
Postretirement Healthcare Plans
2021
2022
2023
$
37
55
—
—
$
48
41
—
—
44
39
—
—
(138)
(192)
125
$
(313) $
1,621
$ (1,272) $
37
$
147
$
59
$
(46) $
(103) $
208
- 106 -
FEDEX CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
Amounts recognized in other comprehensive income were primarily related to amortization of prior service cost in our U.S. Pension
Plans of $7 million in 2023 and $7 million in 2022 ($6 million, net of tax, in 2023 and $6 million, net of tax, in 2022).
Benefit payments, which reflect expected future service, are expected to be paid as follows for the years ending May 31 (in millions):
2024
2025
2026
2027
2028
2029-2033
$
U.S. Pension Plans
1,392
$
1,457
1,544
1,621
1,697
9,471
International
Pension Plans
54
47
50
55
60
395
Postretirement
Healthcare Plans
84
$
92
101
110
117
610
These estimates are based on assumptions about future events. Actual benefit payments may vary significantly from these estimates.
Future medical benefit claims costs are estimated to increase at an annual rate of 6.40% during 2024, decreasing to an annual growth
rate of 4.0% in 2045 and thereafter.
NOTE 14: BUSINESS SEGMENTS AND DISAGGREGATED REVENUE
FedEx Express, FedEx Ground, and FedEx Freight represent our major service lines and, along with FedEx Services, constitute our
reportable segments. Our reportable segments include the following businesses:
FedEx Express Segment
FedEx Express (express transportation, small-package ground delivery, and freight
transportation)
FedEx Custom Critical, Inc. (time-critical transportation)
FedEx Ground Segment
FedEx Ground (small-package ground delivery)
FedEx Freight Segment
FedEx Freight (LTL freight transportation)
FedEx Services Segment
FedEx Services (sales, marketing, information technology, communications, customer
service, technical support, billing and collection services, and back-office functions)
In the fourth quarter of 2023, FedEx announced one FedEx, a consolidation plan to ultimately bring FedEx Express, FedEx Ground,
FedEx Services, and other FedEx operating companies into Federal Express Corporation, becoming a single company operating a
unified, fully integrated air-ground network under the respected FedEx brand. The organizational redesign will be implemented in
phases with full implementation expected in June 2024. During the implementation process in fiscal 2024, each of our current
reportable segments will continue to have discrete financial information that will be regularly reviewed when evaluating performance
and making resource allocation decisions, and aligns with our management reporting structure and our internal financial reporting. In
the first quarter of fiscal 2025 when the consolidation plan has been completed, we expect to begin reporting a resegmented structure
that will align with an updated management reporting structure and how management will evaluate performance and make resource
allocation decisions under one FedEx.
Effective June 1, 2020, the results of FedEx Cross Border Holdings, Inc. (“FedEx Cross Border”) are included in the FedEx Express
segment prospectively as the impact to prior periods was not material. This change was made to reflect our internal management
reporting structure. FedEx Cross Border was subsequently merged into FedEx Express in 2022.
References to our transportation segments include, collectively, the FedEx Express segment, the FedEx Ground segment, and the
FedEx Freight segment.
FedEx Services Segment
The FedEx Services segment operates combined sales, marketing, administrative, and information-technology functions in shared
services operations for U.S. customers of our major business units and certain back-office support to our operating segments which
allows us to obtain synergies from the combination of these functions. For the international regions of FedEx Express, some of these
functions are performed on a regional basis and reported by FedEx Express in their natural expense line items.
- 107 -
FEDEX CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
The FedEx Services segment provides direct and indirect support to our operating segments, and we allocate all of the net operating
costs of the FedEx Services segment to reflect the full cost of operating our businesses in the results of those segments. We review and
evaluate the performance of our transportation segments based on operating income (inclusive of FedEx Services segment
allocations). For the FedEx Services segment, performance is evaluated based on the effect of its total allocated net operating costs on
our operating segments.
Operating expenses for each of our transportation segments include the allocations from the FedEx Services segment to the respective
transportation segments. These allocations include charges and credits for administrative services provided between operating
companies. The allocations of net operating costs are based on metrics such as relative revenue or estimated services provided. We
believe these allocations approximate the net cost of providing these functions. Our allocation methodologies are refined periodically,
as necessary, to reflect changes in our businesses.
Other Intersegment Transactions
Corporate and other includes corporate headquarters costs for executive officers and certain legal and finance functions, including
certain other costs and credits not attributed to our core business, as well as certain costs associated with developing our “innovate
digitally” strategic pillar through our FedEx Dataworks operating segment. FedEx Dataworks is focused on creating solutions to
transform the digital and physical experiences of our customers and team members. ShopRunner, Inc. was merged into FedEx
Dataworks during 2023.
Also included in Corporate and other is the FedEx Office and Print Services, Inc. (“FedEx Office”) operating segment, which provides
an array of document and business services and retail access to our customers for our package transportation businesses, and the
FedEx Logistics operating segment, which provides integrated supply chain management solutions, specialty transportation, customs
brokerage, and global ocean and air freight forwarding.
The results of Corporate, other, and eliminations are not allocated to the other business segments.
Certain FedEx operating companies provide transportation and related services for other FedEx companies outside their reportable
segment in order to optimize our resources. Billings for such services are based on negotiated rates, which we believe approximate fair
value, and are reflected as revenue of the billing segment. These rates are adjusted from time to time based on market conditions. Such
intersegment revenue and expenses are eliminated in our consolidated results and are not separately identified in the following
segment information because the amounts are not material.
- 108 -
FEDEX CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
The following table provides a reconciliation of reportable segment revenue, depreciation and amortization, operating income (loss),
and segment assets to consolidated financial statement totals (in millions) for the years ended or as of May 31:
Revenue
2023
2022
2021
Depreciation and amortization
2023
2022
2021
Operating income (loss)
2023(1)
2022(2)
2021(3)
Segment assets(4)
2023
2022
2021
$
$
$
$
FedEx
Express
Segment
FedEx
Ground
Segment
FedEx
Freight
Segment
FedEx
Services
Segment
Corporate,
other, and
eliminations
Consolidated
Total
$
$
$
$
42,743
45,814
42,078
2,105
2,007
1,946
1,064
2,922
2,810
47,754
47,604
46,356
$
$
$
$
33,507
33,232
30,496
1,020
919
843
3,140
2,642
3,193
36,815
32,645
29,134
$
$
$
$
9,632
9,532
7,833
387
406
417
1,925
1,663
1,005
10,197
8,904
7,371
$
$
301
253
32
529
513
462
$
$
3,972
4,681
3,520
135
125
125
— $
—
—
(1,217) $
(982)
(1,151)
7,415
8,389
8,639
$ (15,038) $
(11,548)
(8,723)
90,155
93,512
83,959
4,176
3,970
3,793
4,912
6,245
5,857
87,143
85,994
82,777
(1)
(2)
(3)
Includes business optimization costs of $262 million included in “Corporate, other, and eliminations” and business optimization
and realignment costs of $11 million and $36 million, respectively, included in the FedEx Express segment. Includes noncash
other asset impairment charges of $70 million primarily related to the decision to permanently retire certain aircraft and related
engines at FedEx Express and goodwill and other asset impairment charges of $47 million at FedEx Dataworks related to the
ShopRunner acquisition. Also includes $35 million in connection with a FedEx Ground legal matter included in “Corporate,
other, and eliminations.”
Includes business realignment costs of $278 million included in the FedEx Express segment, as well as a charge of $210 million
related to the pre- and post-judgment interest in connection with a separate FedEx Ground legal matter included in “Corporate,
other, and eliminations.” Also includes TNT Express integration expenses of $132 million included in “Corporate, other, and
eliminations” and the FedEx Express segment.
Includes TNT Express integration expenses of $210 million included in “Corporate, other, and eliminations” and the FedEx
Express segment. Also includes business realignment costs of $116 million included in the FedEx Express segment.
(4) Segment assets include intercompany receivables.
The following table provides a reconciliation of reportable segment capital expenditures to consolidated totals for the years ended May
31 (in millions):
2023
2022
2021
FedEx
Express
Segment
FedEx
Ground
Segment
FedEx
Freight
Segment
FedEx
Services
Segment
$
$
3,055
3,637
3,503
$
1,995
2,139
1,446
$
556
319
320
$
431
565
512
Other
Consolidated
Total
$
137
103
103
6,174
6,763
5,884
- 109 -
FEDEX CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
The following table presents revenue by service type and geographic information for the years ended or as of May 31 (in millions):
2023
2022
2021
REVENUE BY SERVICE TYPE
FedEx Express segment:
Package:
U.S. overnight box
U.S. overnight envelope
U.S. deferred
Total U.S. domestic package revenue
International priority
International economy
Total international export package revenue
International domestic(1)
Total package revenue
Freight:
U.S.
International priority
International economy
International airfreight
Total freight revenue
Other(2)
Total FedEx Express segment
FedEx Ground segment
FedEx Freight segment
FedEx Services segment
Other and eliminations(3)
GEOGRAPHICAL INFORMATION(4)
Revenue:
U.S.
International:
FedEx Express segment
FedEx Ground segment
FedEx Freight segment
FedEx Services segment
Other
Total international revenue
Noncurrent assets:
U.S.
International
$
$
$
$
$
$
8,916
1,980
5,128
16,024
10,939
2,911
13,850
4,043
33,917
2,906
3,060
1,510
166
7,642
1,184
42,743
33,507
9,632
301
3,972
90,155
$
$
9,084
1,971
5,330
16,385
12,130
2,838
14,968
4,340
35,693
3,041
3,840
1,653
177
8,711
1,410
45,814
33,232
9,532
253
4,681
93,512
$
$
8,116
1,791
4,984
14,891
10,317
2,632
12,949
4,640
32,480
3,325
3,030
1,582
245
8,182
1,416
42,078
30,496
7,833
32
3,520
83,959
64,890
$
64,941
$
58,792
23,090
860
264
1
1,050
25,265
90,155
56,449
12,084
68,533
$
$
$
25,564
857
235
1
1,914
28,571
93,512
53,311
12,318
65,629
$
$
$
23,085
735
190
1
1,156
25,167
83,959
49,407
12,790
62,197
(1)
(2)
(3)
(4)
International domestic revenue relates to our intra-country operations.
Includes the operations of FedEx Cross Border beginning June 1, 2020.
Includes the FedEx Office, FedEx Logistics, and FedEx Dataworks operating segments.
International revenue includes shipments that either originate in or are destined to locations outside the United States, which could
include U.S. payors. Noncurrent assets include property and equipment, operating lease right-of-use assets, goodwill, and other
long-term assets. Our flight equipment is registered in the U.S. and is included as U.S. assets; however, many of our aircraft
operate internationally.
- 110 -
FEDEX CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 15: SUPPLEMENTAL CASH FLOW INFORMATION
Cash paid for interest expense and income taxes for the years ended May 31 was as follows (in millions):
Cash payments for:
Interest (net of capitalized interest)
Income taxes
Income tax refunds received
Cash tax payments, net
2023
2022
2021
$
$
$
694
1,096
(53)
1,043
$
$
$
695
751
(574)
177
$
$
$
819
1,374
(55)
1,319
NOTE 16: GUARANTEES AND INDEMNIFICATIONS
In conjunction with certain transactions, primarily the lease, sale, or purchase of real estate, operating assets, or services in the
ordinary course of business and in connection with business sales and acquisitions, we may provide routine guarantees or
indemnifications (e.g., environmental, fuel, tax, and intellectual property infringement), the terms of which range in duration, and
often they are not limited and have no specified maximum obligation. The overall maximum potential amount of the obligation under
such guarantees and indemnifications cannot be reasonably estimated. Historically, we have not been required to make significant
payments under our guarantee or indemnification obligations and no material amounts have been recognized in our financial
statements for the underlying fair value of these obligations. As a result of the TNT Express acquisition, we previously assumed a
guarantee related to the demerger of TNT Express and PostNL N.V., which occurred in 2011, for pension benefits earned prior to the
date of the demerger. The guarantee was released in 2023.
NOTE 17: COMMITMENTS
Annual purchase commitments under various contracts as of May 31, 2023 were as follows (in millions):
2024
2025
2026
2027
2028
Thereafter
Total
Aircraft and
Aircraft Related
1,710
$
1,560
580
290
256
1,656
6,052
$
$
$
Other(1)
Total
741
555
428
178
93
50
2,045
$
$
2,451
2,115
1,008
468
349
1,706
8,097
(1) Primarily information technology and advertising contracts.
The amounts reflected in the table above for purchase commitments represent noncancelable agreements to purchase goods or
services. Open purchase orders that are cancelable are not considered unconditional purchase obligations for financial reporting
purposes and are not included in the table above.
We have several aircraft modernization programs under way that are supported by the purchase of Boeing 777 Freighter (“B777F”)
and Boeing 767-300 Freighter (“B767F”) aircraft. These aircraft are significantly more fuel-efficient per unit than the aircraft types
previously utilized, and these expenditures are necessary to achieve significant long-term operating savings and to replace older
aircraft. Our ability to delay the timing of these aircraft-related expenditures is limited without incurring significant costs to modify
existing purchase agreements.
- 111 -
FEDEX CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
As of May 31, 2023, we had $1.0 billion in deposits and progress payments on aircraft purchases and other planned aircraft-related
transactions. These deposits are classified in the “Other assets” caption of our accompanying consolidated balance sheets. Aircraft and
aircraft-related contracts are subject to price escalations. The following table is a summary of the aircraft we were committed to
purchase as of May 31, 2023, with the year of expected delivery:
2024
2025
2026
2027
2028
Thereafter
Total
NOTE 18: CONTINGENCIES
Cessna
SkyCourier
408
15
12
14
—
—
—
41
ATR 72-600F
10
6
1
—
—
—
17
B767F
B777F
Total
14
10
—
—
—
—
24
4
2
—
—
—
—
6
43
30
15
—
—
—
88
Service Provider Lawsuits. FedEx Ground is defending lawsuits in which it is alleged that FedEx Ground should be treated as a joint
employer of drivers employed by service providers engaged by FedEx Ground. These cases are in varying stages of litigation, and we
are not currently able to estimate an amount or range of potential loss in all of these matters. However, we do not expect to incur,
individually or in the aggregate, a material loss in these matters. Nevertheless, adverse determinations in these matters could, among
other things, entitle service providers’ drivers to certain wage payments from the service providers and FedEx Ground and result in
employment and withholding tax and benefit liability for FedEx Ground. We continue to believe that FedEx Ground is not an
employer or joint employer of the drivers of these independent businesses.
FedEx Services Employment Lawsuit. In May 2021, FedEx Services was named as a defendant in a lawsuit filed in the U.S. District
Court for the Southern District of Texas related to the termination of a former FedEx Services employee. The complaint alleged race
discrimination and retaliation for complaints of discrimination under Section 1981 of the Civil Rights Act of 1866 and Title VII of the
Civil Rights Act of 1964. After trial, in October 2022, the jury found in favor of FedEx Services on the race discrimination claims but
awarded the plaintiff compensatory damages of $1.16 million for emotional distress and punitive damages of $365 million for the
retaliation claims. The court entered final judgment in the amount of the jury verdict. FedEx Services has appealed the verdict to the
U.S. Court of Appeals for the Fifth Circuit. FedEx Services argues on appeal that FedEx Services is entitled to judgment as a matter of
law on the retaliation claims, plaintiff’s claims were not timely filed, punitive damages are not available as a matter of law and, if
allowed, must be reduced to no greater than a single-digit multiple of the award for compensatory damages based on the United States
Supreme Court’s ruling in State Farm v. Campbell, and the compensatory damages award must be reduced to conform with the
evidence and the Fifth Circuit’s maximum recovery rule. FedEx Services argues in the alternative that a new trial should be granted.
FedEx believes ultimate compensatory and punitive damages and pre- and post-judgment interest up to $75 million will be covered by
insurance, subject to a retention of $5 million. An immaterial loss accrual below the retention has been recorded in FedEx’s
consolidated financial statements.
FedEx Ground Negligence Lawsuit. In December 2022, FedEx Ground was named as a defendant in a lawsuit filed in Texas state
court related to the alleged kidnapping and first-degree murder of a minor by a driver employed by a service provider engaged by
FedEx Ground. The complaint alleges compensatory and punitive damages against FedEx Ground for negligent and gross negligent
hiring and retention, as well as negligent entrustment. The service provider and driver are also named as defendants in the lawsuit. An
immaterial loss accrual has been recorded in FedEx’s consolidated financial statements. It is reasonably possible that an additional
material loss could be incurred. Given the early stage of the litigation, we cannot estimate the amount or range of such additional loss,
if any.
Other Matters. FedEx and its subsidiaries are subject to other legal proceedings that arise in the ordinary course of business, including
certain lawsuits containing various class-action allegations of wage-and-hour violations in which plaintiffs claim, among other things,
that they were forced to work “off the clock,” were not paid overtime, or were not provided work breaks or other benefits, as well as
other lawsuits containing allegations that FedEx and its subsidiaries are responsible for third-party losses related to vehicle accidents
that could exceed our insurance coverage for such losses. In the opinion of management, the aggregate liability, if any, with respect to
these other actions will not have a material adverse effect on our financial position, results of operations, or cash flows.
- 112 -
FEDEX CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
Environmental Matters. SEC regulations require us to disclose certain information about proceedings arising under federal, state, or
local environmental provisions if we reasonably believe that such proceedings may result in monetary sanctions above a stated
threshold. Pursuant to the SEC regulations, FedEx uses a threshold of $1 million or more for purposes of determining whether
disclosure of any such proceedings is required. Applying this threshold, there are no environmental matters required to be disclosed
for this period.
- 113 -
ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL
DISCLOSURE
None.
ITEM 9A. CONTROLS AND PROCEDURES
Management’s Evaluation of Disclosure Controls and Procedures
The management of FedEx, with the participation of our principal executive and financial officers, has evaluated the effectiveness of
our disclosure controls and procedures in ensuring that the information required to be disclosed in our filings under the Securities
Exchange Act of 1934, as amended, is recorded, processed, summarized, and reported within the time periods specified in the SEC’s
rules and forms, including ensuring that such information is accumulated and communicated to FedEx management as appropriate to
allow timely decisions regarding required disclosure. Based on such evaluation, our principal executive and financial officers have
concluded that such disclosure controls and procedures were effective as of May 31, 2023 (the end of the period covered by this
Annual Report).
Assessment of Internal Control Over Financial Reporting
Management’s report on our internal control over financial reporting and the report of Ernst & Young LLP with respect to our internal
control over financial reporting are presented in “Item 8. Financial Statements and Supplementary Data” of this Annual Report.
Changes in Internal Control Over Financial Reporting
During the third quarter of 2023, we successfully completed a significant migration to an enterprise resource planning, cloud-based
financial system for a number of our domestic operating companies, building on the phased migration plan which began with our
international operating companies in prior years. We implemented new internal controls in conjunction with the migration. During our
fiscal quarter ended May 31, 2023, no change occurred in our internal control over financial reporting, including the new controls
described above, that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting.
We continue to monitor and assess the effects of remote work on our internal controls to minimize the impact on the design and
operating effectiveness of our internal control over financial reporting.
Additional migrations to the cloud-based financial system will occur through 2024 and will result in further changes to our internal
controls over financial reporting. As changes occur, we will evaluate quarterly whether such changes materially affect our internal
control over financial reporting.
ITEM 9B. OTHER INFORMATION
Disclosure Pursuant to Section 219 of the Iran Threat Reduction and Syria Human Rights Act of 2012 and Section 13(r) of the
Exchange Act. The information provided pursuant to Section 13(r) of the Securities Exchange Act of 1934 in Part II, Item 5 (“Other
Information”) of FedEx’s Quarterly Reports on Form 10-Q for the quarters ended August 31, 2022 and February 28, 2023 is
incorporated herein by reference.
ITEM 9C. DISCLOSURE REGARDING FOREIGN JURISDICTIONS THAT PREVENT INSPECTIONS
Not applicable.
- 114 -
PART III
ITEM 10. DIRECTORS, EXECUTIVE OFFICERS, AND CORPORATE GOVERNANCE
Information regarding members of the Board of Directors and certain other aspects of FedEx’s corporate governance (such as the
procedures by which FedEx’s stockholders may recommend nominees to the Board of Directors and information about the Audit and
Finance Committee, including its members and our “audit committee financial expert”) will be presented in FedEx’s definitive proxy
statement for its 2023 annual meeting of stockholders, which will be held on September 21, 2023, and is incorporated herein by
reference. Information regarding executive officers of FedEx is included above in Part I of this Annual Report under the caption
“Information About Our Executive Officers” pursuant to the Instruction to Item 401 of Regulation S-K and General Instruction G(3)
of Form 10-K. Information regarding FedEx’s Code of Conduct is included above in “Item 1. Business” of this Annual Report under
the caption “Reputation and Responsibility — Governance.”
ITEM 11. EXECUTIVE COMPENSATION
Information regarding director and executive compensation will be presented in FedEx’s definitive proxy statement for its 2023
annual meeting of stockholders, which will be held on September 21, 2023, and is incorporated herein by reference.
ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED
STOCKHOLDER MATTERS
Information regarding security ownership of certain beneficial owners and management and related stockholder matters, as well as
equity compensation plan information, will be presented in FedEx’s definitive proxy statement for its 2023 annual meeting of
stockholders, which will be held on September 21, 2023, and is incorporated herein by reference.
ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE
Information regarding certain relationships and transactions with related persons (including FedEx’s policies and procedures for the
review and preapproval of related person transactions) and director independence will be presented in FedEx’s definitive proxy
statement for its 2023 annual meeting of stockholders, which will be held on September 21, 2023, and is incorporated herein by
reference.
ITEM 14. PRINCIPAL ACCOUNTANT FEES AND SERVICES
Information regarding the fees for services provided by Ernst & Young LLP during 2023 and 2022 and the Audit and Finance
Committee’s administration of the engagement of Ernst & Young LLP, including the Committee’s preapproval policies and
procedures (such as FedEx’s Policy on Engagement of Independent Auditor), will be presented in FedEx’s definitive proxy statement
for its 2023 annual meeting of stockholders, which will be held on September 21, 2023, and is incorporated herein by reference.
- 115 -
ITEM 15. EXHIBITS AND FINANCIAL STATEMENT SCHEDULES
(a)(1) and (2) Financial Statements; Financial Statement Schedules
PART IV
FedEx’s consolidated financial statements, together with the notes thereto and the report of Ernst & Young LLP dated July 17, 2023
thereon, are presented in “Item 8. Financial Statements and Supplementary Data” of this Annual Report. FedEx’s “Schedule II —
Valuation and Qualifying Accounts,” together with the report of Ernst & Young LLP dated July 17, 2023 thereon, is presented on
pages 129 through 130 of this Annual Report. All other financial statement schedules have been omitted because they are not
applicable or the required information is included in FedEx’s consolidated financial statements or the notes thereto.
(a)(3) Exhibits
Exhibit
Number
Description of Exhibit
Certificate of Incorporation and Bylaws
3.1 Third Amended and Restated Certificate of Incorporation of FedEx. (Filed as Exhibit 3.1 to FedEx’s Current Report
on Form 8-K dated September 26, 2011 and filed September 28, 2011, and incorporated herein by reference.)
3.2 Amended and Restated Bylaws of FedEx. (Filed as Exhibit 3.1 to FedEx’s Current Report on Form 8-K dated and
filed March 6, 2023, and incorporated herein by reference.)
Long-Term Debt Instruments
* 4.1 Description of Capital Stock and Debt Securities.
4.2 Indenture, dated as of August 8, 2006, between FedEx, the Guarantors named therein and The Bank of New York
Mellon Trust Company, N.A. (formerly, The Bank of New York Trust Company, N.A.), as trustee. (Filed as Exhibit
4.3 to FedEx’s Registration Statement on Form S-3 filed on September 19, 2012, and incorporated herein by
reference.)
4.3 Supplemental Indenture No. 3, dated as of July 27, 2012, between FedEx, the Guarantors named therein and The
Bank of New York Mellon Trust Company, N.A., as trustee. (Filed as Exhibit 4.5 to FedEx’s Registration Statement
on Form S-3 filed on September 19, 2012, and incorporated herein by reference.)
4.4 Form of 3.875% Note due 2042. (Included in Exhibit 4.5 to FedEx’s Registration Statement on Form S-3 filed on
September 19, 2012, and incorporated herein by reference.)
4.5 Supplemental Indenture No. 4, dated as of April 11, 2013, between FedEx, the Guarantors named therein and The
Bank of New York Mellon Trust Company, N.A., as trustee. (Filed as Exhibit 4.1 to FedEx’s Current Report on
Form 8-K dated and filed April 11, 2013, and incorporated herein by reference.)
4.6 Form of 4.10% Note due 2043. (Included in Exhibit 4.1 to FedEx’s Current Report on Form 8-K dated and filed
April 11, 2013, and incorporated herein by reference.)
4.7 Supplemental Indenture No. 5, dated as of January 9, 2014, between FedEx, the Guarantors named therein and The
Bank of New York Mellon Trust Company, N.A., as trustee. (Filed as Exhibit 4.1 to FedEx’s Current Report on
Form 8-K dated and filed January 9, 2014, and incorporated herein by reference.)
4.8 Form of 4.900% Note due 2034. (Included in Exhibit 4.1 to FedEx’s Current Report on Form 8-K dated and filed
January 9, 2014, and incorporated herein by reference.)
4.9 Form of 5.100% Note due 2044. (Included in Exhibit 4.1 to FedEx’s Current Report on Form 8-K dated and filed
January 9, 2014, and incorporated herein by reference.)
4.10 Supplemental Indenture No. 6, dated as of January 9, 2015, between FedEx, the Guarantors named therein and The
Bank of New York Mellon Trust Company, N.A., as trustee. (Filed as Exhibit 4.1 to FedEx’s Current Report on
Form 8-K dated and filed January 9, 2015, and incorporated herein by reference.)
4.11 Form of 3.900% Note due 2035. (Included in Exhibit 4.1 to FedEx’s Current Report on Form 8-K dated and filed
January 9, 2015, and incorporated herein by reference.)
4.12 Form of 4.100% Note due 2045. (Included in Exhibit 4.1 to FedEx’s Current Report on Form 8-K dated and filed
January 9, 2015, and incorporated herein by reference.)
- 116 -
4.13 Form of 4.500% Note due 2065. (Included in Exhibit 4.1 to FedEx’s Current Report on Form 8-K dated and filed
January 9, 2015, and incorporated herein by reference.)
4.14 Indenture, dated as of October 23, 2015, between FedEx, the Guarantors named therein and Wells Fargo Bank,
National Association, as trustee. (Filed as Exhibit 4.1 to FedEx’s Current Report on Form 8-K dated and filed
October 23, 2015, and incorporated herein by reference.)
4.15 Supplemental Indenture No. 1, dated as of October 23, 2015, between FedEx, the Guarantors named therein and
Wells Fargo Bank, National Association, as trustee. (Filed as Exhibit 4.2 to FedEx’s Current Report on Form 8-K
dated and filed October 23, 2015, and incorporated herein by reference.)
4.16 Form of 4.750% Note due 2045. (Included in Exhibit 4.2 to FedEx’s Current Report on Form 8-K dated and filed
October 23, 2015, and incorporated herein by reference.)
4.17 Supplemental Indenture No. 2, dated as of March 24, 2016, between FedEx, the Guarantors named therein and
Wells Fargo Bank, National Association, as trustee. (Filed as Exhibit 4.2 to FedEx’s Current Report on Form 8-K
dated and filed March 24, 2016, and incorporated herein by reference.)
4.18 Form of 3.250% Note due 2026. (Included in Exhibit 4.2 to FedEx’s Current Report on Form 8-K dated and filed
March 24, 2016, and incorporated herein by reference.)
4.19 Form of 4.550% Note due 2046. (Included in Exhibit 4.2 to FedEx’s Current Report on Form 8-K dated and filed
March 24, 2016, and incorporated herein by reference.)
4.20 Supplemental Indenture No. 3, dated as of April 11, 2016, between FedEx, the Guarantors named therein, Wells
Fargo Bank, National Association, as trustee, and Elavon Financial Services Limited, UK Branch, as paying agent.
(Filed as Exhibit 4.2 to FedEx’s Current Report on Form 8-K dated and filed April 11, 2016, and incorporated
herein by reference.)
4.21 Form of 1.625% Note due 2027. (Included in Exhibit 4.2 to FedEx’s Current Report on Form 8-K dated and filed
April 11, 2016, and incorporated herein by reference.)
4.22 Supplemental Indenture No. 4, dated as of January 6, 2017, between FedEx, the Guarantors named therein and
Wells Fargo Bank, National Association, as trustee. (Filed as Exhibit 4.2 to FedEx’s Current Report on Form 8-K
dated and filed January 6, 2017, and incorporated herein by reference.)
4.23 Form of 4.400% Note due 2047. (Included in Exhibit 4.2 to FedEx’s Current Report on Form 8-K dated and filed
January 6, 2017, and incorporated herein by reference.)
4.24 Supplemental Indenture No. 5, dated as of January 31, 2018, between FedEx, the Guarantors named therein and
Wells Fargo Bank, National Association, as trustee. (Filed as Exhibit 4.2 to FedEx’s Current Report on Form 8-K
dated and filed January 31, 2018, and incorporated herein by reference.)
4.25 Form of 3.400% Note due 2028. (Included in Exhibit 4.2 to FedEx’s Current Report on Form 8-K dated and filed
January 31, 2018, and incorporated herein by reference.)
4.26 Form of 4.050% Note due 2048. (Included in Exhibit 4.2 to FedEx’s Current Report on Form 8-K dated and filed
January 31, 2018, and incorporated herein by reference.)
4.27 Supplemental Indenture No. 6, dated as of October 17, 2018, between FedEx, the Guarantors named therein and
Wells Fargo Bank, National Association, as trustee. (Filed as Exhibit 4.2 to FedEx’s Current Report on Form 8-K
dated and filed October 17, 2018, and incorporated herein by reference.)
4.28 Form of 4.200% Note due 2028. (Included in Exhibit 4.2 to FedEx’s Current Report on Form 8-K dated and filed
October 17, 2018, and incorporated herein by reference.)
4.29 Form of 4.950% Note due 2048. (Included in Exhibit 4.2 to FedEx’s Current Report on Form 8-K dated and filed
October 17, 2018, and incorporated herein by reference.)
4.30 Supplemental Indenture No. 9, dated as of July 24, 2019, between FedEx, the Guarantors named therein and Wells
Fargo Bank, National Association, as trustee. (Filed as Exhibit 4.2 to FedEx’s Current Report on Form 8-K dated
and filed July 24, 2019, and incorporated herein by reference.)
4.31 Form of 3.100% Note due 2029. (Included in Exhibit 4.2 to FedEx’s Current Report on Form 8-K dated and filed
July 24, 2019, and incorporated herein by reference.)
4.32 Supplemental Indenture No. 10, dated as of August 5, 2019, between FedEx, the Guarantors named therein, Wells
Fargo Bank, National Association, as trustee, and Elavon Financial Services DAC, UK Branch, as paying agent.
(Filed as Exhibit 4.2 to FedEx’s Current Report on Form 8-K dated and filed August 5, 2019, and incorporated
herein by reference.)
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4.33 Form of 0.450% Note due 2025. (Included in Exhibit 4.2 to FedEx’s Current Report on Form 8-K dated and filed
August 5, 2019, and incorporated herein by reference.)
4.34 Form of 1.300% Note due 2031. (Included in Exhibit 4.2 to FedEx’s Current Report on Form 8-K dated and filed
August 5, 2019, and incorporated herein by reference.)
4.35 Supplemental Indenture No. 11, dated as of April 7, 2020, between FedEx, the Guarantors named therein and Wells
Fargo Bank, National Association, as trustee. (Filed as Exhibit 4.2 to FedEx’s Current Report on Form 8-K dated
and filed April 7, 2020, and incorporated herein by reference.)
4.36 Form of 4.250% Note due 2030. (Included in Exhibit 4.2 to FedEx’s Current Report on Form 8-K dated and filed
April 7, 2020, and incorporated herein by reference.)
4.37 Form of 5.250% Note due 2050. (Included in Exhibit 4.2 to FedEx’s Current Report on Form 8-K dated and filed
April 7, 2020, and incorporated herein by reference.)
4.38 Pass Through Trust Agreement, dated as of August 13, 2020, between FedEx Express and Wilmington Trust
Company. (Filed as Exhibit 4.1 to FedEx’s Current Report on Form 8-K dated and filed August 13, 2020 (the
“August 13, 2020 Form 8-K”), and incorporated herein by reference.)
4.39 Trust Supplement No. 2020-1AA, dated as of August 13, 2020, between FedEx Express and Wilmington Trust
Company, as Trustee, to the Pass Through Trust Agreement dated as of August 13, 2020. (Filed as Exhibit 4.2 to the
August 13, 2020 Form 8-K, and incorporated herein by reference.)
4.40 Guarantee of FedEx dated August 13, 2020. (Filed as Exhibit 4.3 to the August 13, 2020 Form 8-K, and
incorporated herein by reference.)
4.41 Form of Pass Through Trust Certificate, Series 2020-1AA. (Included in Exhibit A to Exhibit 4.2 to the August 13,
2020 Form 8-K, and incorporated herein by reference.)
4.42 Intercreditor Agreement, dated as of August 13, 2020, among Wilmington Trust Company, as Trustee of the FedEx
Pass Through Trust 2020-1AA, BNP Paribas, acting through its New York Branch, as Liquidity Provider, and
Wilmington Trust Company, as Subordination Agent. (Filed as Exhibit 4.5 to the August 13, 2020 Form 8-K, and
incorporated herein by reference.)
4.43 Revolving Credit Agreement (2020-1AA), dated as of August 13, 2020, between Wilmington Trust Company, as
Subordination Agent, agent and trustee for the trustee of the FedEx Pass Through Trust 2020-1AA and as Borrower,
and BNP Paribas, acting through its New York Branch, as Liquidity Provider (the “Liquidity Provider Revolving
Credit Agreement”). (Filed as Exhibit 4.6 to the August 13, 2020 Form 8-K, and incorporated herein by reference.)
*4.44 Amendment No. 1, dated May 22, 2023, to the Liquidity Provider Revolving Credit Agreement.
** †4.45 Participation Agreement (N126FE), dated as of August 13, 2020, among FedEx Express, Wilmington Trust
Company, as Pass Through Trustee under the Pass Through Trust Agreements, Wilmington Trust Company, as
Subordination Agent, Wilmington Trust Company, as Loan Trustee, and Wilmington Trust Company, in its
individual capacity as set forth therein. (Filed as Exhibit 4.7 to the August 13, 2020 Form 8-K, and incorporated
herein by reference.)
*** †4.46 Participation Agreement (N869FD), dated as of August 13, 2020, among FedEx Express, Wilmington Trust
Company, as Pass Through Trustee under the Pass Through Trust Agreements, Wilmington Trust Company, as
Subordination Agent, Wilmington Trust Company, as Loan Trustee, and Wilmington Trust Company, in its
individual capacity as set forth therein. (Filed as Exhibit 4.8 to the August 13, 2020 Form 8-K, and incorporated
herein by reference.)
**4.47 Indenture and Security Agreement (N126FE), dated as of August 13, 2020, between FedEx Express and
Wilmington Trust Company, as Loan Trustee. (Filed as Exhibit 4.9 to the August 13, 2020 Form 8-K, and
incorporated herein by reference.)
***4.48 Indenture and Security Agreement (N869FD), dated as of August 13, 2020, between FedEx Express and
Wilmington Trust Company, as Loan Trustee. (Filed as Exhibit 4.10 to the August 13, 2020 Form 8-K, and
incorporated herein by reference.)
4.49 Form of Series 2020-1AA Equipment Notes. (Included in Exhibit 4.9 to the August 13, 2020 Form 8-K, and
incorporated herein by reference.)
4.50 Supplemental Indenture No. 12, dated as of April 29, 2021, between FedEx, the Guarantors named therein and
Wells Fargo Bank, National Association, as trustee. (Filed as Exhibit 4.2 to FedEx’s Current Report on Form 8-K
dated and filed April 29, 2021, and incorporated herein by reference.)
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4.51 Form of 2.400% Note due 2031. (Included in Exhibit 4.2 to FedEx’s Current Report on Form 8-K dated and filed
April 29, 2021, and incorporated herein by reference.)
4.52 Form of 3.250% Note due 2041. (Included in Exhibit 4.2 to FedEx’s Current Report on Form 8-K dated and filed
April 29, 2021, and incorporated herein by reference.)
4.53 Supplemental Indenture No. 13, dated as of May 4, 2021, between FedEx, the Guarantors named therein, Wells
Fargo Bank, National Association, as trustee, and Elavon Financial Services DAC, UK Branch, as paying agent.
(Filed as Exhibit 4.2 to FedEx’s Current Report on Form 8-K dated and filed May 4, 2021, and incorporated herein
by reference.)
4.54 Form of 0.450% Note due 2029. (Included in Exhibit 4.2 to FedEx’s Current Report on Form 8-K dated and filed
May 4, 2021, and incorporated herein by reference.)
4.55 Form of 0.950% Note due 2033. (Included in Exhibit 4.2 to FedEx’s Current Report on Form 8-K dated and filed
May 4, 2021, and incorporated herein by reference.)
4.56 Succession Agreement, dated as of December 13, 2021, among FedEx, the guarantors named therein, The Bank of
New York Mellon Trust Company, N.A., and U.S. Bank National Association. (Filed as Exhibit 4.1 to FedEx’s
Current Report on Form 8-K dated December 13, 2021 and filed December 16, 2021, and incorporated herein by
reference.)
4.57 Succession Agreement, dated as of December 13, 2021, among FedEx, the guarantors named therein,
Computershare Trust Company, N.A., as agent for Wells Fargo Bank, National Association, and U.S. Bank
National Association. (Filed as Exhibit 4.2 to FedEx’s Current Report on Form 8-K dated December 13, 2021 and
filed December 16, 2021, and incorporated herein by reference.)
Facility Lease Agreements
10.1 Composite Lease Agreement dated May 21, 2007 (but effective as of January 1, 2007) between the Memphis-
Shelby County Airport Authority and FedEx Express (the “Composite Lease Agreement”). (Filed as Exhibit 10.1 to
FedEx’s FY07 Annual Report on Form 10-K, and incorporated herein by reference.)
10.2 First Amendment dated December 29, 2009 (but effective as of September 1, 2008) to the Composite Lease
Agreement. (Filed as Exhibit 10.1 to FedEx’s FY10 Third Quarter Report on Form 10-Q, and incorporated herein
by reference.)
10.3 Second Amendment dated March 30, 2010 (but effective as of June 1, 2009) and Third Amendment dated April 27,
2010 (but effective as of July 1, 2009), each to the Composite Lease Agreement. (Filed as Exhibit 10.3 to FedEx’s
FY10 Annual Report on Form 10-K, and incorporated herein by reference.)
10.4 Fourth Amendment dated December 22, 2011 (but effective as of December 15, 2011) to the Composite Lease
Agreement. (Filed as Exhibit 10.4 to FedEx’s FY12 Third Quarter Report on Form 10-Q, and incorporated herein
by reference.)
10.5 Fifth Amendment dated December 19, 2012 (but effective as of January 1, 2013) to the Composite Lease
Agreement. (Filed as Exhibit 10.5 to FedEx’s FY13 Third Quarter Report on Form 10-Q, and incorporated herein
by reference.)
10.6 Sixth Amendment dated September 19, 2013 (but effective as of July 1, 2014) to the Composite Lease Agreement.
(Filed as Exhibit 10.5 to FedEx’s FY14 Second Quarter Report on Form 10-Q, and incorporated herein by
reference.)
10.7 Seventh Amendment dated June 1, 2016 (but effective as of April 1, 2016) to the Composite Lease Agreement.
(Filed as Exhibit 10.7 to FedEx’s FY16 Annual Report on Form 10-K, and incorporated herein by reference.)
10.8 Eighth Amendment dated July 29, 2016 (but effective as of April 1, 2017) to the Composite Lease Agreement.
(Filed as Exhibit 10.14 to FedEx’s FY17 First Quarter Report on Form 10-Q, and incorporated herein by reference.)
10.9 Ninth Amendment dated August 14, 2017 (but effective as of September 1, 2017) to the Composite Lease
Agreement. (Filed as Exhibit 10.9 to FedEx’s FY18 First Quarter Report on Form 10-Q, and incorporated herein by
reference.)
10.10 Tenth Amendment dated May 22, 2018 (but effective as of May 1, 2018) to the Composite Lease Agreement. (Filed
as Exhibit 10.10 to FedEx’s FY18 Annual Report on Form 10-K, and incorporated herein by reference.)
10.11 Eleventh Amendment dated January 22, 2019 (but effective as of January 1, 2019) to the Composite Lease
Agreement. (Filed as Exhibit 10.9 to FedEx’s FY19 Third Quarter Report on Form 10-Q, and incorporated herein
by reference.)
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†10.12 Twelfth Amendment dated April 9, 2019 (but effective as of April 1, 2019) to the Composite Lease Agreement.
(Filed as Exhibit 10.12 to FedEx’s FY19 Annual Report on Form 10-K, and incorporated herein by reference.)
†10.13 Thirteenth Amendment dated and effective July 26, 2021 to the Composite Lease Agreement. (Filed as Exhibit 10.3
to FedEx’s FY22 First Quarter Report on Form 10-Q, and incorporated herein by reference.)
†10.14 Fourteenth Amendment dated March 14, 2022 (but effective as of February 1, 2022) to the Composite Lease
Agreement. (Filed as Exhibit 10.14 to FedEx’s FY22 Annual Report on Form 10-K, and incorporated herein by
reference.)
†10.15 Fifteenth Amendment dated and effective May 19, 2022 to the Composite Lease Agreement. (Filed as Exhibit 10.15
to FedEx’s FY22 Annual Report on Form 10-K, and incorporated herein by reference.)
*†10.16 Sixteenth Amendment dated June 27, 2023 (but effective as of May 1, 2023) to the Composite Lease Agreement.
Aircraft-Related Agreements
†^10.17 Boeing 777 Freighter Purchase Agreement dated as of November 7, 2006 between The Boeing Company and FedEx
Express (the “Boeing 777 Freighter Purchase Agreement”). (Filed as Exhibit 10.16 to FedEx’s FY22 Annual Report
on Form 10-K, and incorporated herein by reference.)
10.18 Supplemental Agreement No. 1 dated as of June 16, 2008, amending the Boeing 777 Freighter Purchase Agreement.
(Filed as Exhibit 10.13 to FedEx’s FY08 Annual Report on Form 10-K, and incorporated herein by reference.)
10.19 Supplemental Agreement No. 2 dated as of July 14, 2008 to the Boeing 777 Freighter Purchase Agreement. (Filed
as Exhibit 10.3 to FedEx’s FY09 Second Quarter Report on Form 10-Q, and incorporated herein by reference.)
†^10.20 Supplemental Agreement No. 3 dated as of December 15, 2008 (and related side letters) to the Boeing 777 Freighter
Purchase Agreement. (Filed as Exhibit 10.19 to FedEx’s FY22 Annual Report on Form 10-K, and incorporated
herein by reference.)
^10.21 Supplemental Agreement No. 4 dated as of January 9, 2009 (and related side letters) to the Boeing 777 Freighter
Purchase Agreement. (Filed as Exhibit 10.20 to FedEx’s FY22 Annual Report on Form 10-K, and incorporated
herein by reference.)
^10.22 Side letters dated May 29, 2009 and May 19, 2009, each amending the Boeing 777 Freighter Purchase Agreement.
(Filed as Exhibit 10.21 to FedEx’s FY22 Annual Report on Form 10-K, and incorporated herein by reference.)
†^10.23 Supplemental Agreement No. 5 dated as of January 11, 2010 to the Boeing 777 Freighter Purchase Agreement.
(Filed as Exhibit 10.22 to FedEx’s FY22 Annual Report on Form 10-K, and incorporated herein by reference.)
†^10.24 Supplemental Agreement No. 6 dated as of March 17, 2010, Supplemental Agreement No. 7 dated as of March 17,
2010, and Supplemental Agreement No. 8 (and related side letters) dated as of April 30, 2010, each amending the
Boeing 777 Freighter Purchase Agreement. (Filed as Exhibit 10.23 to FedEx’s FY22 Annual Report on Form 10-K,
and incorporated herein by reference.)
†^10.25 Supplemental Agreement No. 9 dated as of June 18, 2010, Supplemental Agreement No. 10 dated as of June 18,
2010, Supplemental Agreement No. 11 (and related side letter) dated as of August 19, 2010, and Supplemental
Agreement No. 13 (and related side letter) dated as of August 27, 2010, each amending the Boeing 777 Freighter
Purchase Agreement. (Filed as Exhibit 10.24 to FedEx’s FY22 Annual Report on Form 10-K, and incorporated
herein by reference.)
†^10.26 Supplemental Agreement No. 12 (and related side letter) dated as of September 3, 2010, Supplemental Agreement
No. 14 (and related side letter) dated as of October 25, 2010, and Supplemental Agreement No. 15 (and related side
letter) dated as of October 29, 2010, each amending the Boeing 777 Freighter Purchase Agreement. (Filed as
Exhibit 10.25 to FedEx’s FY22 Annual Report on Form 10-K, and incorporated herein by reference.)
†^10.27 Supplemental Agreement No. 16 (and related side letters) dated as of January 31, 2011, and Supplemental
Agreement No. 17 dated as of February 14, 2011, each amending the Boeing 777 Freighter Purchase Agreement.
(Filed as Exhibit 10.26 to FedEx’s FY22 Annual Report on Form 10-K, and incorporated herein by reference.)
†^10.28 Supplemental Agreement No. 18 (and related side letter) dated as of March 30, 2011, amending the Boeing 777
Freighter Purchase Agreement. (Filed as Exhibit 10.27 to FedEx’s FY22 Annual Report on Form 10-K, and
incorporated herein by reference.)
†^10.29 Supplemental Agreement No. 19 (and related side letter) dated as of October 27, 2011, amending the Boeing 777
Freighter Purchase Agreement. (Filed as Exhibit 10.28 to FedEx’s FY22 Annual Report on Form 10-K, and
incorporated herein by reference.)
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†^10.30 Supplemental Agreement No. 20 (and related side letters) dated as of December 14, 2011, amending the Boeing 777
Freighter Purchase Agreement. (Filed as Exhibit 10.29 to FedEx’s FY22 Annual Report on Form 10-K, and
incorporated herein by reference.)
†^10.31 Supplemental Agreement No. 21 dated as of June 29, 2012, amending the Boeing 777 Freighter Purchase
Agreement. (Filed as Exhibit 10.30 to FedEx’s FY22 Annual Report on Form 10-K, and incorporated herein by
reference.)
†^10.32 Supplemental Agreement No. 22 (and related side letters) dated as of December 11, 2012, amending the Boeing 777
Freighter Purchase Agreement. (Filed as Exhibit 10.31 to FedEx’s FY22 Annual Report on Form 10-K, and
incorporated herein by reference.)
†^10.33 Supplemental Agreement No. 23 (and related side letters) dated as of December 10, 2013, amending the Boeing 777
Freighter Purchase Agreement. (Filed as Exhibit 10.32 to FedEx’s FY22 Annual Report on Form 10-K, and
incorporated herein by reference.)
†^10.34 Supplemental Agreement No. 24 (and related side letters) dated as of May 4, 2016, amending the Boeing 777
Freighter Purchase Agreement. (Filed as Exhibit 10.33 to FedEx’s FY22 Annual Report on Form 10-K, and
incorporated herein by reference.)
†^10.35 Supplemental Agreement No. 25 (and related side letters) dated as of June 10, 2016, amending the Boeing 777
Freighter Purchase Agreement. (Filed as Exhibit 10.34 to FedEx’s FY22 Annual Report on Form 10-K, and
incorporated herein by reference.)
†^10.36 Supplemental Agreement No. 26 (and related side letter) dated as of February 10, 2017, amending the Boeing 777
Freighter Purchase Agreement. (Filed as Exhibit 10.35 to FedEx’s FY22 Annual Report on Form 10-K, and
incorporated herein by reference.)
†^10.37 Supplemental Agreement No. 27 (and related side letter) dated as of October 12, 2017, amending the Boeing 777
Freighter Purchase Agreement. (Filed as Exhibit 10.36 to FedEx’s FY22 Annual Report on Form 10-K, and
incorporated herein by reference.)
†^10.38 Supplemental Agreement No. 28 (and related side letter) dated as of January 26, 2018, amending the Boeing 777
Freighter Purchase Agreement. (Filed as Exhibit 10.37 to FedEx’s FY22 Annual Report on Form 10-K, and
incorporated herein by reference.)
†^10.39 Supplemental Agreement No. 29 (and related side letters) dated as of February 2, 2018, amending the Boeing 777
Freighter Purchase Agreement. (Filed as Exhibit 10.38 to FedEx’s FY22 Annual Report on Form 10-K, and
incorporated herein by reference.)
^10.40 Letter Agreement dated as of March 16, 2018, amending the Boeing 777 Freighter Purchase Agreement. (Filed as
Exhibit 10.39 to FedEx’s FY22 Annual Report on Form 10-K, and incorporated herein by reference.)
†^10.41 Supplemental Agreement No. 30 (and related side letters) dated as of June 18, 2018, amending the Boeing 777
Freighter Purchase Agreement. (Filed as Exhibit 10.40 to FedEx’s FY22 Annual Report on Form 10-K, and
incorporated herein by reference.)
†^10.42 Supplemental Agreement No. 31 dated as of September 14, 2018, amending the Boeing 777 Freighter Purchase
Agreement. (Filed as Exhibit 10.41 to FedEx’s FY22 Annual Report on Form 10-K, and incorporated herein by
reference.)
†^10.43 Letter Agreement dated as of September 14, 2018, amending the Boeing 777 Freighter Purchase Agreement. (Filed
as Exhibit 10.42 to FedEx’s FY22 Annual Report on Form 10-K, and incorporated herein by reference.)
† ^10.44 Letter Agreement dated as of July 9, 2019, amending the Boeing 777 Freighter Purchase Agreement. (Filed as
Exhibit 10.5 to FedEx’s FY20 First Quarter Report on Form 10-Q, and incorporated herein by reference.)
^10.45 Letter Agreement dated as of December 19, 2019, amending the Boeing 777 Freighter Purchase Agreement and the
Boeing 767-3S2 Freighter Purchase Agreement dated as of December 14, 2011 between The Boeing Company and
FedEx Express (the “Boeing 767-3S2 Freighter Purchase Agreement”). (Filed as Exhibit 10.8 to FedEx’s FY20
Third Quarter Report on Form 10-Q, and incorporated herein by reference.)
^10.46 Letter Agreement dated as of February 7, 2020, amending the Boeing 777 Freighter Purchase Agreement. (Filed as
Exhibit 10.9 to FedEx’s FY20 Third Quarter Report on Form 10-Q, and incorporated herein by reference.)
^10.47 Supplemental Agreement No. 32 (and related side letters) dated as of February 28, 2020, amending the Boeing 777
Freighter Purchase Agreement. (Filed as Exhibit 10.10 to FedEx’s FY20 Third Quarter Report on Form 10-Q, and
incorporated herein by reference.)
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^10.48 Letter Agreement dated as of May 25, 2021, amending the Boeing 777 Freighter Purchase Agreement. (Filed as
Exhibit 10.44 to FedEx’s FY21 Annual Report on Form 10-K, and incorporated herein by reference.)
†^10.49 Supplemental Agreement No. 33 (and related side letter) dated as of December 30, 2020, amending the Boeing 777
Freighter Purchase Agreement. (Filed as Exhibit 10.1 to FedEx’s FY22 Second Quarter Report on Form 10-Q, and
incorporated herein by reference.)
^10.50 Letter Agreement dated as of October 1, 2021, amending the Boeing 777 Freighter Purchase Agreement. (Filed as
Exhibit 10.2 to FedEx’s FY22 Second Quarter Report on Form 10-Q, and incorporated herein by reference.)
†^10.51 Supplemental Agreement No. 34 (and related side letters) dated as of October 13, 2021, amending the Boeing 777
Freighter Purchase Agreement. (Filed as Exhibit 10.3 to FedEx’s FY22 Second Quarter Report on Form 10-Q, and
incorporated herein by reference.)
†^10.52 Supplemental Agreement No. 35 (and related side letters) dated as of December 10, 2021, amending the Boeing 777
Freighter Purchase Agreement. (Filed as Exhibit 10.1 to FedEx’s FY22 Third Quarter Report on Form 10-Q, and
incorporated herein by reference.)
10.53 Supplemental Agreement No. 36 (and related side letters) dated as of June 1, 2022, amending the Boeing 777
Freighter Purchase Agreement. (Filed as Exhibit 10.52 to FedEx’s FY22 Annual Report on Form 10-K, and
incorporated herein by reference.)
^10.54 Letter Agreement dated as of December 15, 2022, amending the Boeing 777 Freighter Purchase Agreement and the
Boeing 767-3S2 Freighter Purchase Agreement. (Filed as Exhibit 10.1 to FedEx’s FY23 Third Quarter Report on
Form 10-Q, and incorporated herein by reference.)
*^10.55 Letter Agreement dated as of May 23, 2023, amending the Boeing 777 Freighter Purchase Agreement.
†^10.56 The Boeing 767-3S2 Freighter Purchase Agreement. (Filed as Exhibit 10.53 to FedEx’s FY22 Annual Report on
Form 10-K, and incorporated herein by reference.)
†^10.57 Supplemental Agreement No. 1 (and related side letters) dated as of June 29, 2012, amending the Boeing 767-3S2
Freighter Purchase Agreement. (Filed as Exhibit 10.54 to FedEx’s FY22 Annual Report on Form 10-K, and
incorporated herein by reference.)
†^10.58 Supplemental Agreement No. 2 dated as of October 8, 2012, amending the Boeing 767-3S2 Freighter Purchase
Agreement. (Filed as Exhibit 10.55 to FedEx’s FY22 Annual Report on Form 10-K, and incorporated herein by
reference.)
†^10.59 Supplemental Agreement No. 3 (and related side letters) dated as of December 11, 2012, amending the Boeing 767-
3S2 Freighter Purchase Agreement. (Filed as Exhibit 10.56 to FedEx’s FY22 Annual Report on Form 10-K, and
incorporated herein by reference.)
†^10.60 Supplemental Agreement No. 4 (and related side letter) dated as of December 10, 2013, amending the Boeing 767-
3S2 Freighter Purchase Agreement. (Filed as Exhibit 10.57 to FedEx’s FY22 Annual Report on Form 10-K, and
incorporated herein by reference.)
†^10.61 Supplemental Agreement No. 5 (and related side letters) dated as of September 29, 2014, amending the Boeing 767-
3S2 Freighter Purchase Agreement. (Filed as Exhibit 10.58 to FedEx’s FY22 Annual Report on Form 10-K, and
incorporated herein by reference.)
†^10.62 Letter Agreement dated as of January 22, 2015, amending the Boeing 767-3S2 Freighter Purchase Agreement.
(Filed as Exhibit 10.59 to FedEx’s FY22 Annual Report on Form 10-K, and incorporated herein by reference.)
†^10.63 Supplemental Agreement No. 6 (and related side letters) dated as of July 21, 2015, amending the Boeing 767-3S2
Freighter Purchase Agreement. (Filed as Exhibit 10.60 to FedEx’s FY22 Annual Report on Form 10-K, and
incorporated herein by reference.)
†^10.64 Supplemental Agreement No. 7 dated as of April 18, 2016, amending the Boeing 767-3S2 Freighter Purchase
Agreement. (Filed as Exhibit 10.61 to FedEx’s FY22 Annual Report on Form 10-K, and incorporated herein by
reference.)
†^10.65 Supplemental Agreement No. 8 (and related side letters) dated as of June 10, 2016, amending the Boeing 767-3S2
Freighter Purchase Agreement. (Filed as Exhibit 10.62 to FedEx’s FY22 Annual Report on Form 10-K, and
incorporated herein by reference.)
†^10.66 Supplemental Agreement No. 9 dated as of February 16, 2017, amending the Boeing 767-3S2 Freighter Purchase
Agreement. (Filed as Exhibit 10.63 to FedEx’s FY22 Annual Report on Form 10-K, and incorporated herein by
reference.)
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†^10.67 Supplemental Agreement No. 10 dated as of May 10, 2017, amending the Boeing 767-3S2 Freighter Purchase
Agreement. (Filed as Exhibit 10.64 to FedEx’s FY22 Annual Report on Form 10-K, and incorporated herein by
reference.)
^10.68 Supplemental Agreement No. 11 (and related side letters) dated as of June 18, 2018, amending the Boeing 767-3S2
Freighter Purchase Agreement. (Filed as Exhibit 10.65 to FedEx’s FY22 Annual Report on Form 10-K, and
incorporated herein by reference.)
^10.69 Letter Agreement dated as of May 10, 2019, amending the Boeing 767-3S2 Freighter Purchase Agreement. (Filed as
Exhibit 10.53 to FedEx’s FY19 Annual Report on Form 10-K, and incorporated herein by reference.)
^10.70 Letter Agreement dated as of May 29, 2019, amending the Boeing 767-3S2 Freighter Purchase Agreement. (Filed as
Exhibit 10.54 to FedEx’s FY19 Annual Report on Form 10-K, and incorporated herein by reference.)
^10.71 Letter Agreement dated as of May 29, 2019, amending the Boeing 767-3S2 Freighter Purchase Agreement and the
Boeing 777 Freighter Purchase Agreement. (Filed as Exhibit 10.55 to FedEx’s FY19 Annual Report on Form 10-K,
and incorporated herein by reference.)
† ^10.72 Supplemental Agreement No. 12 (and related side letters) dated as of June 24, 2019, amending the Boeing 767-3S2
Freighter Purchase Agreement. (Filed as Exhibit 10.6 to FedEx’s FY20 First Quarter Report on Form 10-Q, and
incorporated herein by reference.)
† ^10.73 Letter Agreement dated as of July 9, 2019, amending the Boeing 767-3S2 Freighter Purchase Agreement. (Filed as
Exhibit 10.7 to FedEx’s FY20 First Quarter Report on Form 10-Q, and incorporated herein by reference.)
† ^10.74 Supplemental Agreement No. 13 dated as of September 4, 2019, amending the Boeing 767-3S2 Freighter Purchase
Agreement. (Filed as Exhibit 10.6 to FedEx’s FY20 Second Quarter Report on Form 10-Q, and incorporated herein
by reference.)
^10.75 Letter Agreement dated as of December 19, 2019, amending the Boeing 767-3S2 Freighter Purchase Agreement.
(Filed as Exhibit 10.11 to FedEx’s FY20 Third Quarter Report on Form 10-Q, and incorporated herein by
reference.)
^10.76 Letter Agreement dated as of January 30, 2020, amending the Boeing 767-3S2 Freighter Purchase Agreement.
(Filed as Exhibit 10.12 to FedEx’s FY20 Third Quarter Report on Form 10-Q, and incorporated herein by
reference.)
† ^10.77 Supplemental Agreement No. 14 (and related side letters) dated as of February 28, 2020, amending the Boeing 767-
3S2 Freighter Purchase Agreement. (Filed as Exhibit 10.13 to FedEx’s FY20 Third Quarter Report on Form 10-Q,
and incorporated herein by reference.)
† ^10.78 Supplemental Agreement No. 15 (and related side letters) dated as of June 25, 2020, amending the Boeing 767-3S2
Freighter Purchase Agreement. (Filed as Exhibit 10.4 to FedEx’s FY21 First Quarter Report on Form 10-Q, and
incorporated herein by reference.)
^10.79 Letter Agreement dated as of May 28, 2021, amending the Boeing 767-3S2 Freighter Purchase Agreement. (Filed as
Exhibit 10.68 to FedEx’s FY21 Annual Report on Form 10-K, and incorporated herein by reference.)
^10.80 Letter Agreement dated as of June 8, 2021, amending the Boeing 767-3S2 Freighter Purchase Agreement. (Filed as
Exhibit 10.1 to FedEx’s FY22 First Quarter Report on Form 10-Q, and incorporated herein by reference.)
^10.81 Supplemental Agreement No. 16 (and related side letters) dated as of June 22, 2021, amending the Boeing 767-3S2
Freighter Purchase Agreement. (Filed as Exhibit 10.2 to FedEx’s FY22 First Quarter Report on Form 10-Q, and
incorporated herein by reference.)
† ^10.82 Letter Agreement dated as of January 31, 2023, amending the Boeing 767-3S2 Freighter Purchase Agreement.
(Filed as Exhibit 10.2 to FedEx’s FY23 Third Quarter Report on Form 10-Q, and incorporated herein by reference.)
*^10.83 Letter Agreement dated as of May 31, 2023, amending the Boeing 767-3S2 Freighter Purchase Agreement.
Financing Agreements
†10.84 Second Amended and Restated Five-Year Credit Agreement (the “Five-Year Credit Agreement”) dated as of March
16, 2021, among FedEx, JPMorgan Chase Bank, N.A., individually and as administrative agent, and other financial
institutions. (Filed as Exhibit 10.69 to FedEx’s FY21 Annual Report on Form 10-K, and incorporated herein by
reference).
†10.85 First Amendment to Five-Year Credit Agreement dated as of March 15, 2022. (Filed as Exhibit 10.80 to FedEx’s
FY22 Annual Report on Form 10-K, and incorporated herein by reference.)
- 123 -
†10.86 Three-Year Credit Agreement dated as of March 15, 2022, among FedEx, JPMorgan Chase Bank, N.A.,
individually and as administrative agent, and other financial institutions. (Filed as Exhibit 10.81 to FedEx’s FY22
Annual Report on Form 10-K, and incorporated herein by reference.)
Management Contracts/Compensatory Plans or Arrangements
10.87 FedEx Incentive Stock Plan, as amended. (Filed as Exhibit 4.1 to FedEx’s Registration Statement No. 333-156333
on Form S-8, and incorporated herein by reference.)
10.88 Amendment to the FedEx Incentive Stock Plan, as amended. (Filed as Exhibit 4.2 to FedEx’s Registration
Statement No. 333-156333 on Form S-8, and incorporated herein by reference.)
10.89 Form of Terms and Conditions of stock option grant pursuant to the FedEx Incentive Stock Plan, as amended. (Filed
as Exhibit 4.3 to FedEx’s Registration Statement No. 333-156333 on Form S-8, and incorporated herein by
reference.)
10.90 Form of Restricted Stock Agreement pursuant to the FedEx Incentive Stock Plan, as amended. (Filed as Exhibit 4.4
to FedEx’s Registration Statement No. 333-156333 on Form S-8, and incorporated herein by reference.)
10.91 FedEx Incentive Stock Plan 2005 Inland Revenue Approved Sub-Plan for the United Kingdom. (Filed as Exhibit
4.2 to FedEx’s Registration Statement No. 333-130619 on Form S-8, and incorporated herein by reference.)
10.92 Form of Share Option Agreement pursuant to the FedEx Incentive Stock Plan 2005 Inland Revenue Approved Sub-
Plan for the United Kingdom. (Filed as Exhibit 4.3 to FedEx’s Registration Statement No. 333-130619 on Form S-
8, and incorporated herein by reference.)
10.93 Amendment to the Incentive Stock Plan, as amended. (Filed as Exhibit 10.48 to FedEx’s FY10 Annual Report on
Form 10-K, and incorporated herein by reference.)
10.94 Amendment to the Incentive Stock Plan. (Filed as Exhibit 10.2 to FedEx’s FY11 Third Quarter Report on Form 10-
Q, and incorporated herein by reference.)
10.95 FedEx 2010 Omnibus Stock Incentive Plan, as amended (the “2010 Omnibus Stock Incentive Plan”). (Filed as
Exhibit 10.12 to FedEx’s FY18 Second Quarter Report on Form 10-Q, and incorporated herein by reference.)
10.96 Form of Terms and Conditions of stock option grant pursuant to the 2010 Omnibus Stock Incentive Plan. (Filed as
Exhibit 4.4 to FedEx’s Registration Statement No. 333-171232 on Form S-8, and incorporated herein by reference.)
10.97 Form of Terms and Conditions of restricted stock grant pursuant to the 2010 Omnibus Stock Incentive Plan. (Filed
as Exhibit 4.5 to FedEx’s Registration Statement No. 333-171232 on Form S-8, and incorporated herein by
reference).
10.98 Form of Restricted Stock Agreement pursuant to the 2010 Omnibus Stock Incentive Plan. (Filed as Exhibit 4.5 to
FedEx’s Registration Statement No. 333-192957 on Form S-8, and incorporated herein by reference).
10.99 FedEx 2019 Omnibus Stock Incentive Plan, as amended (the “2019 Omnibus Stock Incentive Plan”). (Filed as
Appendix D to FedEx’s Definitive Proxy Statement filed August 8, 2022, and incorporated herein by reference.)
10.100 Form of Terms and Conditions of Stock Option Grant for U.S. Employees pursuant to the 2019 Omnibus Stock
Incentive Plan. (Filed as Exhibit 99.2 to FedEx’s Registration Statement No. 333-234010 on Form S-8, and
incorporated herein by reference.)
10.101 Form of Stock Option Agreement for Non-U.S. Participants pursuant to the 2019 Omnibus Stock Incentive Plan.
(Filed as Exhibit 99.3 to FedEx’s Registration Statement No. 333-234010 on Form S-8, and incorporated herein by
reference).
10.102 Form of Stock Option Agreement for Non-Management Members of the Board of Directors pursuant to the 2019
Omnibus Stock Incentive Plan. (Filed as Exhibit 99.4 to FedEx’s Registration Statement No. 333-234010 on Form
S-8, and incorporated herein by reference).
10.103 Form of Restricted Stock Agreement for U.S. Participants pursuant to the 2019 Omnibus Stock Incentive Plan.
(Filed as Exhibit 99.5 to FedEx’s Registration Statement No. 333-234010 on Form S-8, and incorporated herein by
reference).
10.104 Form of Restricted Stock Agreement for Non-U.S. Participants pursuant to the 2019 Omnibus Stock Incentive Plan.
(Filed as Exhibit 99.6 to FedEx’s Registration Statement No. 333-234010 on Form S-8, and incorporated herein by
reference).
10.105 Amended and Restated FedEx Retirement Parity Pension Plan, effective June 15, 2020. (Filed as Exhibit 10.5 to
FedEx’s FY21 First Quarter Report on Form 10-Q, and incorporated herein by reference.)
10.106 FedEx Express Supplemental Long Term Disability Plan and Amendment to the Plan. (Filed as Exhibit 10.56 to
FedEx’s FY11 Annual Report on Form 10-K, and incorporated herein by reference.)
- 124 -
10.107 FedEx Office Supplemental Retirement Plan dated December 30, 2019 (but effective as of January 1, 2020). (Filed
as Exhibit 10.102 to FedEx’s FY22 Annual Report on Form 10-K, and incorporated herein by reference.)
10.108 First Amendment to FedEx Office Supplemental Retirement Plan dated December 22, 2021 (but effective as of
January 1, 2021). (Filed as Exhibit 10.103 to FedEx’s FY22 Annual Report on Form 10-K, and incorporated herein
by reference.)
10.109 Second Amendment to FedEx Office Supplemental Retirement Plan dated June 20, 2022 (but effective as of August
1, 2022). (Filed as Exhibit 10.104 to FedEx’s FY22 Annual Report on Form 10-K, and incorporated herein by
reference.)
10.110 FedEx’s Amended and Restated Retirement Plan for Outside Directors. (Filed as Exhibit 10.2 to FedEx’s FY09
Second Quarter Report on Form 10-Q, and incorporated herein by reference.)
10.111 Form of Management Retention Agreement between FedEx and each of Frederick W. Smith, Rajesh Subramaniam,
Mark R. Allen, Tracy B. Brightman, Brie A. Carere, Robert B. Carter, Sriram Krishnasamy, Michael C. Lenz, and
John A. Smith. (Filed as Exhibit 10.5 to FedEx’s FY10 Third Quarter Report on Form 10-Q, and incorporated
herein by reference.)
10.113 Separation and Release Agreement, dated June 19, 2023, between FedEx and Michael C. Lenz (Filed as Exhibit
10.1 to FedEx’s Current Report on Form 8-K dated June 16, 2023 and filed June 20, 2023, and incorporated herein
by reference.)
Other Exhibits
*21 Subsidiaries of Registrant.
*22 List of Guarantor Subsidiaries.
*23 Consent of Independent Registered Public Accounting Firm.
*24 Powers of Attorney (presented on the signature pages of this Annual Report).
*31.1 Certification of Principal Executive Officer Pursuant to Rules 13a-14(a) and 15d-14(a) under the Securities
Exchange Act of 1934, as Adopted Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
*31.2 Certification of Principal Financial Officer Pursuant to Rules 13a-14(a) and 15d-14(a) under the Securities
Exchange Act of 1934, as Adopted Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
*32.1 Certification of Principal Executive Officer Pursuant to 18 U.S.C. Section 1350, as Adopted Pursuant to Section
906 of the Sarbanes-Oxley Act of 2002.
*32.2 Certification of Principal Financial Officer Pursuant to 18 U.S.C. Section 1350, as Adopted Pursuant to Section 906
of the Sarbanes-Oxley Act of 2002.
**99.1 Schedule I related to the FedEx Express Pass Through Certificates, Series 2020-1AA (the “Certificates”). (Filed as
Exhibit 99.1 to the August 13, 2020 Form 8-K, and incorporated herein by reference).
***99.2 Schedule II related to the Certificates. (Filed as Exhibit 99.2 to the August 13, 2020 Form 8-K, and incorporated
herein by reference).
*101.1 Interactive Data Files pursuant to Rule 405 of Regulation S-T formatted in Inline Extensible Business Reporting
Language (“Inline XBRL”).
*104 Cover Page Interactive Data File (formatted in Inline XBRL and contained in Exhibit 101.1).
* Filed herewith.
** Pursuant to Instruction 2 to Item 601 of Regulation S-K, Exhibit 99.1 to the August 13, 2020 Form 8-K contains a list of
documents applicable to the Boeing 767-300F aircraft (other than the aircraft bearing Registration No. N126FE) that relate to the
offering of the Certificates, which documents are substantially identical to those which are filed as Exhibits 4.7 and 4.9 to the August
13, 2020 Form 8-K, except for the information identifying such aircraft in question and various information relating to the principal
amounts of the equipment notes relating to such aircraft. Exhibit 99.1 to the August 13, 2020 Form 8-K sets forth the details by which
such documents differ from the corresponding representative sample of documents filed as Exhibits 4.7 and 4.9 to the August 13, 2020
Form 8-K with respect to the aircraft bearing Registration No. N976JT.
- 125 -
*** Pursuant to Instruction 2 to Item 601 of Regulation S-K, Exhibit 99.2 to the August 13, 2020 Form 8-K contains a list of
documents applicable to the Boeing 777F aircraft (other than the aircraft bearing Registration No. N869FD) that relate to the offering
of the Certificates, which documents are substantially identical to those which are filed as Exhibits 4.8 and 4.10 to the August 13,
2020 Form 8-K, except for the information identifying such aircraft in question and various information relating to the principal
amounts of the equipment notes relating to such aircraft. Exhibit 99.2 to the August 13, 2020 Form 8-K sets forth the details by which
such documents differ from the corresponding representative sample of documents filed as Exhibits 4.8 and 4.10 to the August 13,
2020 Form 8-K with respect to the aircraft bearing Registration No. N869FD.
† Certain attachments have been omitted pursuant to Item 601(a)(5) of Regulation S-K because the information contained therein is
not material and is not otherwise publicly disclosed. FedEx will furnish supplementally copies of such attachments to the SEC or its
staff upon request.
^ Information in this exhibit identified by brackets is confidential and has been excluded pursuant to Item 601(b)(10)(iv) of Regulation
S-K because it (i) is not material and (ii) would likely cause competitive harm to FedEx if publicly disclosed.
ITEM 16. FORM 10-K SUMMARY
None.
- 126 -
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, as amended, the Registrant has duly
caused this Report to be signed on its behalf by the undersigned, thereunto duly authorized.
SIGNATURES
Dated: July 17, 2023
FEDEX CORPORATION
By:
/s/ Rajesh Subramaniam
Rajesh Subramaniam
President and Chief Executive Officer
Power of Attorney. KNOW ALL PERSONS BY THESE PRESENTS, that each person whose signature appears below hereby
constitutes and appoints Rajesh Subramaniam, Michael C. Lenz and Jennifer L. Johnson, and each of them, his or her true and lawful
attorneys-in-fact and agents, with full power of substitution and resubstitution, for him or her and in his or her name, place and stead,
in any and all capacities, to sign any and all amendments to this Annual Report on Form 10-K, and to file the same, with any and all
exhibits thereto, and other documents in connection therewith, with the Securities and Exchange Commission, and hereby grants to
such attorneys-in-fact and agents, and each of them, full power and authority to do and perform each and every act and thing requisite
and necessary to be done in connection therewith, as fully to all intents and purposes as he or she might or could do in person, hereby
ratifying and confirming all that said attorneys-in-fact and agents, or any of them, or their or his substitute or substitutes, may lawfully
do or cause to be done by virtue hereof.
Pursuant to the requirements of the Securities Exchange Act of 1934, as amended, this Report has been signed below by the following
persons on behalf of the Registrant and in the capacities and on the dates indicated.
Signature
/s/ Rajesh Subramaniam
Rajesh Subramaniam
/s/ Michael C. Lenz
Michael C. Lenz
/s/ Jennifer L. Johnson
Jennifer L. Johnson
/s/ Frederick W. Smith
Frederick W. Smith
/s/ Marvin R. Ellison
Marvin R. Ellison
/s/ Stephen E. Gorman
Stephen E. Gorman
/s/ Susan Patricia Griffith
Susan Patricia Griffith
/s/ Kimberly A. Jabal
Kimberly A. Jabal
/s/ Amy B. Lane
Amy B. Lane
/s/ R. Brad Martin
R. Brad Martin
Capacity
President and Chief Executive
Officer and Director
(Principal Executive Officer)
Executive Vice President and
Chief Financial Officer
(Principal Financial Officer)
Corporate Vice President and Principal
Accounting Officer
(Principal Accounting Officer)
Executive Chairman and Chairman of
the Board and Director
Director
Director
Director
Director
Director
Director
- 127 -
Date
July 17, 2023
July 17, 2023
July 17, 2023
July 17, 2023
July 17, 2023
July 17, 2023
July 17, 2023
July 17, 2023
July 17, 2023
July 17, 2023
/s/ Nancy A. Norton
Nancy A. Norton
/s/ Frederick Perpall
Frederick Perpall
/s/ Joshua Cooper Ramo
Joshua Cooper Ramo
/s/ Susan C. Schwab
Susan C. Schwab
/s/ David P. Steiner
David P. Steiner
/s/ V. James Vena
V. James Vena
/s/ Paul S. Walsh
Paul S. Walsh
Director
Director
Director
Director
Director
Director
Director
July 17, 2023
July 17, 2023
July 17, 2023
July 17, 2023
July 17, 2023
July 17, 2023
July 17, 2023
- 128 -
Report of Independent Registered Public Accounting Firm
To the Stockholders and Board of Directors of
FedEx Corporation
We have audited the consolidated financial statements of FedEx Corporation (the Company) as of May 31, 2023 and 2022, and for
each of the three years in the period ended May 31, 2023, and have issued our report thereon dated July 17, 2023 included elsewhere
in this Form 10-K. Our audits of the consolidated financial statements included the financial statement schedule listed in Item 15(a) of
this Form 10-K (the “schedule”). This schedule is the responsibility of the Company’s management. Our responsibility is to express an
opinion on the Company’s schedule, based on our audits.
In our opinion, the schedule presents fairly, in all material respects, the information set forth therein when considered in conjunction
with the consolidated financial statements.
/s/ Ernst & Young LLP
Memphis, Tennessee
July 17, 2023
- 129 -
FEDEX CORPORATION
VALUATION AND QUALIFYING ACCOUNTS
FOR THE YEARS ENDED MAY 31, 2023, 2022, AND 2021
(IN MILLIONS)
SCHEDULE II
DESCRIPTION
Accounts Receivable Reserves:
Allowance for Doubtful Accounts
2023
2022
2021
Allowance for Revenue Adjustments
2023
2022
2021
Inventory Valuation Allowance:
2023
2022
2021
ADDITIONS
BALANCE
AT
BEGINNING
OF YEAR
CHARGED
TO
EXPENSES
CHARGED
TO
OTHER
ACCOUNTS
BALANCE
AT
END OF
YEAR
DEDUCTIONS
$
$
$
$
$
$
340
358
175
352
384
215
360
349
335
$
696
403
577
— $
—
—
$
33
35
38
— $
—
—
1,662 (b) $
1,795 (b)
1,892 (b)
— $
—
—
564 (a) $
421 (a)
394 (a)
1,686 (c) $
1,827 (c)
1,723 (c)
$
117
24
24
472
340
358
328
352
384
276
360
349
(a) Uncollectible accounts written off, net of recoveries, and other adjustments.
(b) Principally charged against revenue.
(c) Service failures, rebills, and other.
- 130 -
COMPARISON OF FIVE-YEAR CUMULATIVE TOTAL RETURN*
$190
$170
$150
$130
$110
$90
$70
$50
5/18
5/19
5/20
5/21
5/22
5/23
FedEx Corporation
S&P 500
Dow Jones U.S. Transportation Average
* $100 invested on May 31, 2018 in stock or index, including reinvestment of dividends. Fiscal year ended May 31.
FEDEX CORPORATION BOARD OF DIRECTORS
Frederick W. Smith
Executive Chairman and Chairman of the Board of
FedEx Corporation
Nancy A. Norton(2)(3)
Retired Vice Admiral, U.S. Navy
Frederick P. Perpall(1)(4)
Chief Executive Officer of The Beck Group
Integrated design-build firm
Joshua Cooper Ramo(3*)
Chairman and Chief Executive Officer of Sornay, LLC
Strategic advisory firm
Susan C. Schwab(2)(3)
Professor Emerita at the University of Maryland
School of Public Policy
David P. Steiner(4*)(6)
Former Chief Executive Officer of
Waste Management, Inc.
Integrated waste management services company
Rajesh Subramaniam
President and Chief Executive Officer of FedEx Corporation
Paul S. Walsh(2*)
Executive Chairman of McLaren Group Limited
Luxury automotive, motorsport, and technology company
Marvin R. Ellison(1)(4)
Chairman, President, and Chief Executive Officer of Lowe’s
Companies, Inc.
Home improvement retailer
Stephen E. Gorman(3)(4)
Former Chief Executive Officer of Air Methods Corporation
Air medical provider
Susan Patricia Griffith(2)(4)
President and Chief Executive Officer of
The Progressive Corporation
Property and casualty insurance company
Kimberly A. Jabal(1)(3)
Former Chief Financial Officer of Unity Technologies
Real-time 3D development company
Amy B. Lane(1)(2)
Former Managing Director and Group Leader, Global Retail
Investment Banking Group of Merrill Lynch & Co., Inc.
Investment banking firm
R. Brad Martin(1*)(5)
Chairman of RBM Venture Company
Private investment company
(1) Audit and Finance Committee
(2) Compensation and Human Resources Committee
(3) Cyber and Technology Oversight Committee
(4) Governance, Safety, and Public Policy Committee
(5) Vice Chairman of the Board
(6) Lead Independent Director
* Committee Chair
FEDEX CORPORATION EXECUTIVE OFFICERS
Frederick W. Smith
Executive Chairman and Chairman of the Board
John W. Dietrich
Executive Vice President — Chief Financial Officer
Rajesh Subramaniam
President and Chief Executive Officer
Mark R. Allen
Executive Vice President, General Counsel and Secretary
Tracy B. Brightman
Executive Vice President — Chief People Officer
Brie A. Carere
Executive Vice President — Chief Customer Officer
Robert B. Carter
Executive Vice President — FedEx Information Services and
Chief Information Officer
Sriram Krishnasamy
Executive Vice President — Chief Transformation Officer and
Chief Executive Officer — FedEx Dataworks
John A. Smith
President and Chief Executive Officer — U.S. and Canada
Ground Operations, FedEx Express
Richard W. Smith
President and Chief Executive Officer — Airline and
International, FedEx Express
CORPORATE INFORMATION
FEDEX CORPORATION:
942 South Shady Grove Road, Memphis, Tennessee 38120,
(901) 818-7500, fedex.com
ANNUAL MEETING OF STOCKHOLDERS:
Thursday, September 21, 2023, 8:00 a.m. Central Time.
The 2023 Annual Meeting of Stockholders will be a virtual
meeting, conducted exclusively via live audio webcast
at www.virtualshareholdermeeting.com/FDX2023.
STOCK LISTING:
FedEx Corporation’s common stock is listed on the New York
Stock Exchange under the ticker symbol FDX.
FINANCIAL INFORMATION:
Copies of FedEx Corporation’s Annual Report on Form 10-K
(Form 10-K), other documents filed with or furnished to
the Securities and Exchange Commission (SEC), and other
financial and statistical information are available on the
Investor Relations page of our website at investors.fedex.com.
The information we post on the Investor Relations page of
our website could be deemed to be material information.
We encourage investors, the media, and others interested in
FedEx to visit this website from time to time, as information is
updated and new information is posted.
Company documents filed with or furnished to the SEC can
also be found on the SEC’s website at sec.gov.
You will be mailed a copy of the Form 10-K, without charge,
upon request to: FedEx Corporation Investor Relations, 942
South Shady Grove Road, Memphis, Tennessee 38120, (901)
818-7200, e-mail: ir@fedex.com.
INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM:
Ernst & Young LLP, Memphis, Tennessee
CUSTOMER SERVICE:
Call 1-800-Go-FedEx or visit fedex.com.
MEDIA INQUIRIES:
Jenny Robertson, Senior Vice President, Marketing &
Communications, 3610 Hacks Cross Road, Building A
1st Floor, Memphis, Tennessee 38125, (901) 434-8100,
e-mail: mediarelations@fedex.com.
STOCKHOLDER ACCOUNT SERVICES:
Computershare, PO BOX 43006, Providence, Rhode Island
02940-3006, (800) 446-2617, computershare.com.
DIRECT STOCK PURCHASE AND DIVIDEND
REINVESTMENT:
For information on the direct stock purchase and dividend
reinvestment plan for FedEx Corporation common stock,
call Computershare at (800) 446-2617 or visit their direct
stock purchase plan website at computershare.com. This
plan provides an alternative to traditional retail brokerage
methods of purchasing, holding, and selling FedEx common
stock. This plan also permits stockholders to automatically
reinvest their dividends to purchase additional shares of
FedEx common stock.
INVESTOR RELATIONS:
Arthur M. Foster, Vice President, Investor Relations, FedEx
Corporation, 942 South Shady Grove Road, Memphis,
Tennessee 38120, (901) 818-7200, e-mail: ir@fedex.com.
EQUAL EMPLOYMENT OPPORTUNITY:
Our greatest asset is our people. We are committed
to providing a workplace where our employees feel
respected and appreciated. Our policies are designed
to promote fairness and respect for everyone. We hire,
evaluate, and promote employees based on their skills and
performance. We do not tolerate certain behaviors. These
include harassment, retaliation, violence, intimidation,
and discrimination of any kind on the basis of race, color,
religion, national origin, gender, sexual orientation, gender
identity, gender expression, age, disability, veteran status,
or any other characteristic protected by federal, state, or
local law.
Our 2023 ESG Report is available at fedex.com/en-us/
sustainability/reports.html.
942 South Shady Grove RoadMemphis, TN 38120fedex.com2023 Annual Report