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FedEx

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Employees 10,000+
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FY2019 Annual Report · FedEx
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2019  Annual ReportFEDEX CORPORATION 2019 ANNUAL REPORTChallenge. Change. Innovation.

To our shareowners,

Fiscal 2019 was a year of both challenge and change for FedEx. We are proud of our team 
members who responded to both with positive actions and innovative solutions that will make 
FedEx stronger, more competitive, and more profitable in the future.

CONFRONTING CHALLENGES AND EMBRACING OPPORTUNITIES

A very big challenge has been the slowdown in global trade that began in the fall of 2018. The 
negative effects of trade disputes adversely affected the Chinese economy and contributed to 
a sluggish performance in the Eurozone. Uncertainty over Brexit also weighed heavily on the 
European market. The spillover effects from trade tensions have affected manufacturing and 
reduced shipping throughout Asia, Europe, and North America. We are, however, mitigating 
these headwinds by actively managing costs while investing for long-term success. It is essential 
our customers worldwide know they can continue to rely on our superior global networks 
and portfolio of solutions to help them quickly and efficiently manage their transportation and 
logistics needs.

The weak global economic conditions experienced during Fiscal 2019 weighed on International 
Priority volumes at FedEx Express. Additionally, a less profitable mix of international package and 
freight at FedEx Express negatively impacted our results. We are taking steps to reduce costs, 
and our customers are now benefiting from faster transit times due to FedEx and TNT integration 
in Europe.

Additionally, while the rapid growth of global e-commerce is good for package volumes and 
revenue growth, it requires disciplined cost management to maintain attractive margins. This 
is especially true for deliveries to certain residential and rural areas that lack the density of 
commercial stops where we deliver and pick up multiple packages. During the past year we 
have continued to position FedEx to capitalize on e-commerce growth and improve profitability 
through the realignment of our systems, the optimization of deliveries, and the use of innovative 
solutions such as FedEx Extra Hours.

MAKING POSITIVE CHANGES FOR THE FUTURE

FedEx enters Fiscal 2020 with a sharp focus on extending our lead as the premier global 
transport and logistics company and on making the necessary investments today to capture the 
big opportunities we see for the future. While these investments are long-term in nature and 
their success cannot always be measured immediately, we’re confident they will drive significant 
earnings growth and improve margins, cash flows, and returns for our shareholders over the long 
term. Here are some steps we’re taking:

Increasing Ground Capacity. For years, FedEx has anticipated the growth of e-commerce 
would significantly increase demand throughout our networks and raise consumers’ 
expectations. We continue to manage this challenge by strategically opening new facilities and 
investing in innovation and highly advanced technologies that have positioned FedEx Ground as 
the industry’s most automated network. As a result, FedEx Ground continues to grow profitable 
market share and is faster to more locations than UPS.

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FEDEX.COMChallenge. Change. Innovation.

In Fiscal 2019, we further improved the FedEx Ground network to meet the speed and reliability 
customers demand by:

 > Transitioning to a year-round, six-day FedEx Ground operation to meet the growing demand for 

e-commerce packages to be picked up on the weekend and delivered on Monday.

 > Building two major hubs in Pennsylvania and Connecticut to serve some of the busiest 

transportation corridors in the U.S.

We announced on May 30th further transformation of FedEx Ground capabilities to include:

 > Extending Ground residential deliveries to seven days per week year-round for the majority of 

the U.S. population beginning January 2020;

 > Rapidly integrating FedEx SmartPost package volume into standard FedEx Ground operations;

 > Adapting and expanding specialized facilities to better process the rapidly growing, oversized 

package e-commerce market.

Improving FedEx Express hubs. Over the next six years, FedEx Express will modernize and 
expand our Memphis and Indianapolis hubs to accommodate future growth. At the massive 
Memphis World Hub, FedEx is investing in new sort systems and automation. We’re also 
enhancing and expanding our Indianapolis hub with state-of-the-art technology. We’re pleased 
these plans will create new opportunities for team members while significantly improving the 
efficiency of the core of our global FedEx Express network.

Integrating TNT. Combining FedEx Express and TNT networks is beginning to deliver exceptional 
value for customers worldwide. Our peerless European footprint and parcel and freight solutions 
encompass more than 500 stations and 55,000 weekly road trips across 45 countries. Before we 
acquired TNT, European revenue accounted for about 20 percent of our international revenues. It 
now accounts for approximately 40 percent of international revenues, and we expect it to grow. 
The vision for the FedEx global system is clear, and we are excited to be building a European 
business with unmatched capabilities.

We continue to integrate European stations and reduce costs through more efficient delivery 
routes. We expect to have most FedEx and TNT services rationalized and technology upgrades and 
enhancements implemented in the summer of 2020, which will allow final customer migration 
activities. We made other progress on the integration during Fiscal 2019 as well:

 > We’ve substantially integrated the FedEx and TNT sales forces to deliver an outstanding FedEx 

experience and grow our business.

 > FedEx and TNT shipments are now sharing the unmatched legacy of the TNT European 

surface linehaul network, significantly lowering our cost to serve customers and bringing 
them greater value. These synergies have improved FedEx intra-European economy parcel 
shipments’ transit time by at least one business day on about 40 percent of European lanes in 
28 countries.

 > Transit times for FedEx/TNT European Economy Express service have also improved from two 

days to one day on 1,200 lanes.

 > The TNT brand will be largely retired by the end of FY20.

 > We’ve significantly improved or replaced the legacy TNT technology infrastructure to address 

future cybersecurity threats.

Modernizing our aircraft fleet. Replacing older aircraft with new 777s and 767s is essential 
to creating more efficient operations and meeting our customers’, investors’, and the public’s 
sustainability expectations. Our long-term environmental strategy saves fuel, reduces emissions, 
makes our operations more flexible and improves operating margins. Investing in new aircraft 
also reduces maintenance costs and increases reliability which translates into a better customer 
experience.

2 

ANNUAL REPORT 2019Nearing the end of Project RENEWAL. In 2010, we began a major information technology 
transition from traditional mainframe computing to cloud-based systems. Consistent with 
FedEx’s outstanding technology heritage and remarkable and often-lauded information 
technology team, this multi-year project is one of the largest in industrial history. RENEWAL is 
delivering benefits in terms of flexibility, security, speed to market, and resiliency.

Reducing costs. With the global economic challenges of Fiscal 2019, we took actions to improve 
our financial performance with a heightened focus on organizational efficiency and productivity. The 
near-term actions include lowering variable-incentive compensation, a voluntary buyout program for 
eligible U.S. employees, limited hiring in staff functions, and reducing discretionary spending. We 
are carefully reviewing capital expenditures to insure they will increase our returns in the future.

STAYING AHEAD THROUGH INNOVATION

The FedEx team continues to push the boundaries of what’s possible by tackling challenges big 
and small, from global macro-economic trends to the evolving needs of customers.

Consumers value convenience. Customers in 59 countries outside the U.S. can now schedule 
package deliveries where and when it’s convenient for them through FedEx Delivery Manager®. 
More than 14 million people are enrolled, a 66 percent increase over the last year. We continue 
to expand our retail networks and technologies to give consumers more options to pick up, ship, 
or have packages held. With the recently announced addition of more than 8,000 Dollar General 
stores to our convenience network, more than 90 percent of Americans will live within five miles 
of a FedEx hold retail location by the end of 2020. Thanks to the new FedEx Extra Hours service 
for retailers, consumers can now shop in the evening and enjoy next-day or two-day delivery.

FedEx SameDay bot delivers. Our bot prototype, developed with DEKA Development & 
Research using its well-tested iBOT technology, represents the next chapter in our long legacy 
of innovation and offering new solutions for customers. Upon entering service, our SameDay 
bot will allow FedEx to enter a substantial new market segment, enabling retailers to accept 
orders from nearby customers and make same-day and last-mile deliveries to their homes or 
businesses with speed and unprecedented low costs.

FedEx is collaborating with companies such as AutoZone, Lowe’s, Pizza Hut, Target, Walgreens, 
and Walmart to help assess retailers’ autonomous delivery needs. On average, more than 
60 percent of merchants’ customers live within three miles of a store location, creating an 
opportunity to participate in the market for on-demand, hyper-local delivery.

Safety above all. In every operating environment, we are applying the most up-to-date 
safety technology for our transportation equipment, facilities, and yards to better protect our 
employees, our customers and our communities. We strive for the highest standards of safety 
throughout FedEx. For example:

 > We’re testing the platooning of our highway trucks. The practice allows tractors with drivers to 
follow each other in a safe, controlled manner through vehicle-to-vehicle communication and 
safety features such as collision mitigation.

 > At FedEx Ground, we’re piloting virtual reality training modules to make dock activities and 

large-package lifting safer.

 > Nearly all FedEx Freight linehaul tractors are equipped with advanced safety features, including 

telematics, collision mitigation, lane-departure warning, and roll-over stability.

Blockchain will transform shipping. We believe that blockchain will become an inevitable 
and essential tool to track goods and reduce friction and fraud in the supply chain especially for 
cross-border shipments. The technology makes it possible to create and share an encrypted and 
unchangeable digital ledger of transactions where there’s a need for a trusted custodial chain. 
As a member of the Blockchain in Transport Alliance (BiTA), FedEx is helping develop common 
standards to support the technology. We strongly support industry collaboration to ensure 
widespread benefits from next-generation shipping transparency.

Challenge. Change. Innovation.

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FEDEX.COMChallenge. Change. Innovation.

USING OUR NETWORKS FOR GOOD

It’s important to our customers, team members, investors, and communities that we use our 
size, scale, and global network to create positive outcomes for the environment. Connecting 
people and facilitating global commerce enhance living standards, enable the growth of 
entrepreneurs and big companies alike, keep people connected, and support essential societal 
needs from healthcare delivery to global security.

We achieve our goals through our corporate social-responsibility strategy that focuses on a safe 
and inclusive workplace, career development, sustainable operations and services, and FedEx 
Cares giving and volunteering. In fact, we recently announced a new citizenship goal of positively 
affecting 50 million people by our 50th anniversary in 2023. Please read our Global Citizenship 
Report at csr.fedex.com for a summary of our accomplishments and a preview of what’s to 
come for FedEx and the billions of people we serve.

None of our achievements would be possible without our 450,000-plus team members around 
the world who are dedicated to the Purple Promise which states, “I will make every FedEx 
experience outstanding.” Through their efforts, FedEx has once again been recognized by 
FORTUNE as one of the top 10 World’s Most Admired Companies for the 15th time as well as 
one of the 100 Best Companies to Work For.

FedEx is uniquely positioned for long-term success, and we are confident we will deliver a great 
future for our customers, shareowners, team members, and the communities we serve.

FREDERICK W. SMITH 
Chairman and CEO

See “Risk Factors” and “Forward-Looking Statements” on pages 85-96 of the fiscal 2019 FedEx Corporation Annual 
Report on Form 10-K, included herein, for a discussion of potential risks and uncertainties that could materially affect our 
future performance.

4 

ANNUAL REPORT 2019UNITED STATES  
SECURITIES AND EXCHANGE COMMISSION  
Washington, D.C. 20549  
FORM 10-K  

(Mark One)  
 

ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934  
For the fiscal year ended May 31, 2019.  

 

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 
1934  
For the transition period from                      to                     .  

OR  

Commission file number 1-15829  
FEDEX CORPORATION  
(Exact Name of Registrant as Specified in its Charter)  

Delaware 
(State or Other Jurisdiction of 
Incorporation or Organization) 
942 South Shady Grove Road, Memphis, Tennessee 
(Address of Principal Executive Offices) 

62-1721435 
(I.R.S. Employer 
Identification No.) 
38120 
(ZIP Code) 

Title of each class 
Common Stock, par value $0.10 per share 
0.500% Notes due 2020 
0.700% Notes due 2022 
1.000% Notes due 2023 
1.625% Notes due 2027 

Registrant’s telephone number, including area code: (901) 818-7500  
Securities registered pursuant to Section 12(b) of the Act:  
Trading Symbol 

FDX 
FDX 20A 
FDX 22B 
FDX 23A 
FDX 27 
Securities registered pursuant to Section 12(g) of the Act: None  

Name of each exchange on which registered 
New York Stock Exchange 
New York Stock Exchange 
New York Stock Exchange 
New York Stock Exchange 
New York Stock Exchange 

Indicate by check mark if the Registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Yes  No   
Indicate by check mark if the Registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Exchange Act. Yes  No   
Indicate by check mark whether the Registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the 
preceding 12 months (or for such shorter period that the Registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. 
Yes  No   

Indicate by check mark whether the Registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§ 

232.405 of this chapter) during the preceding 12 months (or for such shorter period that the Registrant was required to submit such files). Yes  No   

Indicate by check mark whether the Registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth 
company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.  
Large accelerated filer  
Emerging growth company 

Smaller reporting company  

Accelerated filer              

Non-accelerated filer   

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised 

financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.  

Indicate by check mark whether the Registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes  No   
The aggregate market value of the common stock held by non-affiliates of the Registrant, computed by reference to the closing price as of the last business day of the 

Registrant’s most recently completed second fiscal quarter, November 30, 2018, was approximately $55.2 billion. The Registrant has no non-voting stock.  

As of July 12, 2019, 260,808,410 shares of the Registrant’s common stock were outstanding.  

DOCUMENTS INCORPORATED BY REFERENCE  

Portions of the Registrant’s definitive proxy statement to be delivered to stockholders in connection with the 2019 annual meeting of stockholders to be held on 

September 23, 2019 are incorporated by reference in response to Part III of this Report.  

 
  
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
  
  
 
TABLE OF CONTENTS  

PART I 

ITEM 1. Business  
ITEM 1A. Risk Factors  
ITEM 1B. Unresolved Staff Comments  
ITEM 2. Properties 
ITEM 3. Legal Proceedings  
ITEM 4. Mine Safety Disclosures  
               Information about our Executive Officers   

PART II 

ITEM 5. Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities  
ITEM 6. Selected Financial Data  
ITEM 7. Management’s Discussion and Analysis of Results of Operations and Financial Condition  
ITEM 7A. Quantitative and Qualitative Disclosures About Market Risk  
ITEM 8. Financial Statements and Supplementary Data  
ITEM 9. Changes in and Disagreements With Accountants on Accounting and Financial Disclosure  
ITEM 9A. Controls and Procedures  
ITEM 9B. Other Information  

PART III 

ITEM 10. Directors, Executive Officers and Corporate Governance  
ITEM 11. Executive Compensation  
ITEM 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters  
ITEM 13. Certain Relationships and Related Transactions, and Director Independence  
ITEM 14. Principal Accountant Fees and Services  

ITEM 15. Exhibits, Financial Statement Schedules  
ITEM 16. Form 10-K Summary 

PART IV 

FINANCIAL SECTION 

Table of Contents  
Management’s Discussion and Analysis of Results of Operations and Financial Condition  
Consolidated Financial Statements  
Other Financial Information  

Page 

3 
21 
21 
21 
25 
25 
26 

28 
29 
29 
29 
29 
29 
29 
29 

30 
30 
30 
30 
30 

31 
46 

49 
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148 

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EXHIBITS 

Exhibit 4.1 
Exhibit 10.12  
Exhibit 10.53  
Exhibit 10.54  
Exhibit 10.55  
Exhibit 10.202 
Exhibit 10.203 
Exhibit 10.204 
Exhibit 10.205 
Exhibit 10.206 
Exhibit 10.207 
Exhibit 21  
Exhibit 23  
Exhibit 24  
Exhibit 31.1  
Exhibit 31.2  
Exhibit 32.1  
Exhibit 32.2  
EX-101 INSTANCE DOCUMENT  
EX-101 SCHEMA DOCUMENT  
EX-101 CALCULATION LINK BASE DOCUMENT  
EX-101 DEFINITIONS LINK BASE DOCUMENT  
EX-101 LABELS LINK BASE DOCUMENT  
EX-101 PRESENTATION LINK BASE DOCUMENT  

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ITEM 1. BUSINESS  

Overview  

PART I  

FedEx Corporation (“FedEx”) was incorporated in Delaware on October 2, 1997 to serve as the parent holding company and provide 
strategic direction to the FedEx portfolio of companies. FedEx provides a broad portfolio of transportation, e-commerce and business 
services through companies competing collectively, operating independently and managed collaboratively, under the respected FedEx 
brand. These companies are included in the following reportable business segments:  

•  FedEx Express: Federal Express Corporation (“FedEx Express”), including TNT Express B.V. (“TNT Express”), is the 

world’s largest express transportation company, offering time-definite delivery to more than 220 countries and territories, 
connecting markets that comprise more than 99% of the world’s gross domestic product.  

•  FedEx Ground: FedEx Ground Package System, Inc. (“FedEx Ground”) is a leading North American provider of small-

package ground delivery services. FedEx Ground provides low-cost, day-certain service to any business address in the U.S. 
and Canada, as well as residential delivery to 100% of U.S. residences through its FedEx Home Delivery service. FedEx 
SmartPost is a FedEx Ground service that specializes in the consolidation and delivery of high volumes of low-weight, less 
time-sensitive business-to-consumer packages primarily using the U.S. Postal Service (“USPS”) for last-mile delivery to 
residences.  

•  FedEx Freight: FedEx Freight Corporation (“FedEx Freight”) is a leading North American provider of less-than-truckload 

(“LTL”) freight services across all lengths of haul, offering: FedEx Freight Priority, when speed is critical to meet a customer’s 
supply chain needs; and FedEx Freight Economy, when a customer can trade time for cost savings. FedEx Freight also offers 
freight delivery service to most points in Puerto Rico and the U.S. Virgin Islands.  

•  FedEx Services: FedEx Corporate Services, Inc. (“FedEx Services”) provides sales, marketing, information technology, 

communications, customer service, technical support, billing and collection services, and certain back-office functions that 
support our transportation segments. The FedEx Services segment includes FedEx Office and Print Services, Inc. (“FedEx 
Office”), which provides document and business services and retail access to our package transportation businesses.   

Additionally, the FedEx Logistics, Inc. (“FedEx Logistics” (formerly FedEx Trade Networks, Inc.)) operating segment provides 
customs brokerage and global ocean and air freight forwarding through FedEx Trade Networks Transport & Brokerage, Inc. (“FedEx 
Trade Networks Transport & Brokerage”); cross-border enablement and technology solutions and e-commerce transportation 
solutions through FedEx Cross Border Technologies, Inc. and its subsidiary P2P Mailing Limited (“FedEx Cross Border”); integrated 
supply chain management solutions through FedEx Supply Chain Distribution System, Inc. (“FedEx Supply Chain”); time-critical 
shipment services through FedEx Custom Critical, Inc. (“FedEx Custom Critical”); and critical inventory and service parts logistics, 3-
D printing and technology repair through FedEx Forward Depots, Inc. (“FedEx Forward Depots”). FedEx Logistics is included in 
“Corporate, other and eliminations” in our segment reporting. For more information about FedEx Logistics, please see “FedEx 
Logistics Operating Segment.” 

For more information about our reportable segments, please see “Business Segments.” For financial information concerning our 
reportable segments, refer to the accompanying financial section, which includes management’s discussion and analysis of results of 
operations and financial condition and our consolidated financial statements.  

Our website is located at fedex.com. Detailed information about our services, e-commerce tools and solutions, and citizenship efforts 
can be found on our website. In addition, we make our Annual Reports on Form 10-K, Quarterly Reports on Form 10-Q, Current 
Reports on Form 8-K and all amendments to such reports available, free of charge, through our website, as soon as reasonably 
practicable after they are filed with or furnished to the Securities and Exchange Commission (“SEC”). The Investor Relations section 
of our website, http://investors.fedex.com, contains a significant amount of information about FedEx, including our SEC filings and 
financial and other information for investors. The information that we post on our Investor Relations website could be deemed to be 
material information. We encourage investors, the media and others interested in FedEx to visit this website from time to time, as 
information is updated and new information is posted. The information on our website, however, is not incorporated by reference in, 
and does not form part of, this Annual Report on Form 10-K.  

Except as otherwise specified, any reference to a year indicates our fiscal year ended May 31 of the year referenced. References to our 
transportation segments include, collectively, the FedEx Express segment, the FedEx Ground segment, and the FedEx Freight 
segment. 

- 3 - 

 
Strategy  

FedEx has developed a unique business strategy whereby our companies compete collectively, operate independently and manage 
collaboratively, which allows us to provide a broad portfolio of transportation, e-commerce and business services to our customers. 
Our companies compete collectively by standing as one brand worldwide and speaking with one voice; they operate independently by 
focusing on our independent networks to meet distinct customer needs; and they manage collaboratively by working together to 
sustain loyal relationships with our workforce, customers and investors.   

Our “compete collectively, operate independently, manage collaboratively” strategy allows us to manage our business as a portfolio, 
in the long-term best interest of the enterprise, not a particular operating company. As a result, we base decisions on capital 
investment, expansion of delivery, information technology and retail networks, and service additions or enhancements upon achieving 
the highest overall long-term return on capital for our business as a whole. For each FedEx company, we focus on making appropriate 
investments in the technology and assets necessary to optimize our long-term earnings performance and cash flow. Our business 
strategy also provides flexibility in sizing our operating companies to align with varying macroeconomic conditions and customer 
demand for the market segments in which they operate, allowing us to leverage and manage change. Volatility, uncertainty and 
evolution have become the norms in the global transportation market, and we are able to use our flexibility to accommodate changing 
conditions in the global economy, including the continued growth of e-commerce. To that end, we continue to modernize our aircraft 
fleet with more fuel efficient and lower-emission aircraft, expand our operations at FedEx Ground where we continue to see growing 
package volumes, realign our systems and develop new innovative service offerings. 

While our business strategy guides our operating companies to compete collectively and manage collaboratively, we continue to 
believe that operating independent networks, each focused on its own respective markets, enhances service quality and reliability from 
each business unit. Each FedEx company focuses exclusively on the market sectors in which it has the most expertise and can be 
independently enhanced and managed to provide outstanding service to our customers. Each company’s operations, cost structure and 
culture are designed to serve the unique customer demands of a particular market segment and as a result, we are able to adapt our 
networks in response to changing needs.  

Our business strategy allows us to respond to our current and potential customers’ evolving needs that are shaped by the following 
four key trends that are driving global commerce:  

•  Growth of e-commerce: E-commerce continues to be a catalyst for the other trends below and is a vital growth engine for 
businesses, as the internet is increasingly being used to purchase goods and services. While our residential e-commerce 
revenues are much smaller than our business-to-business revenues, it is the fastest growing market and requires constant 
innovation to make delivery to consumers more flexible, convenient, efficient and cost-effective. Through our global 
transportation and technology networks, we contribute to and benefit from the growth of e-commerce. 

•  Globalization of trade: As the world’s economy has become more fully integrated, companies are sourcing and selling 

globally. With customers in more than 220 countries and territories, we facilitate this supply chain through our global reach, 
delivery services and information capabilities. Despite the recent trade tensions, we continue to believe that globalization will 
drive international volume growth over the long term.  

•  Faster, more efficient supply chains: Companies of all sizes continue to depend on the delivery of just-in-time inventory to 
help them compete. We have taken advantage of the move toward more efficient supply chains by helping customers obtain 
more visibility into their supply chains and near real-time information to manage inventory in motion, thereby reducing 
overhead and obsolescence and speeding time-to-market.  

•  Influx of high-tech businesses and high-value-added goods: High-tech and high-value-added goods have increased as a 

percentage of real economic output, and our various operating companies offer a unique menu of services to fit virtually all 
shipping needs of high-tech and high-value-added industries.  

These trends have produced an unprecedented expansion of customer access — to goods, services and information. Through our 
global transportation, information technology and retail networks, we help to make this access possible. We believe it would be 
extremely difficult, costly and time-consuming to replicate our global network, which includes the world’s largest all-cargo air fleet 
and connects more than 99% of the world’s gross domestic product. We continue to position our companies to facilitate and capitalize 
on this access and to achieve stronger long-term growth, productivity and profitability.  

- 4 - 

 
During 2019, we introduced a number of innovative solutions, advanced important long-term business initiatives and made other 
important investments that benefit our customers, employees and communities, including:  

•  Increasing capacity at FedEx Ground by expanding operations throughout the FedEx Ground U.S. network to six days per 
week year-round, and announcing that in January 2020 FedEx Ground will expand residential delivery operations to seven 
days per week year-round for the majority of the U.S. population. 

•  Making additional strategic investments to grow our FedEx Ground network to effectively handle e-commerce growth, 

manage costs, and increase productivity. For example, in 2019 we opened two new major FedEx Ground hubs in Pennsylvania 
and Connecticut to serve some of the busiest transportation corridors in the U.S. and began a transformation in FedEx Ground 
operations that will allow us to increasingly integrate FedEx SmartPost packages given to the USPS into FedEx Ground 
standard operations and improve our capabilities for handling large and heavy items.  

•  Substantially integrating the sales forces of FedEx Express and TNT Express and completing key projects that enable the 

injection of FedEx Express shipments into the TNT Express European road network. 

•  Developing the FedEx SameDay Bot, an autonomous delivery device which represents the next chapter in our long legacy of 
innovation and offering new solutions for our customers. We plan to begin testing the SameDay Bot in select markets in the 
summer of 2020. 

•  Continuing our multi-year investments to modernize the FedEx Express World Hub in Memphis through investments in new 

sort systems and automation and expand the FedEx Express hub in Indianapolis as part of our continued investment in 
technology and operations to meet growing customer demand. 

•  Expanding e-commerce delivery options for retailers with FedEx Extra Hours, a service that enables participating retailers to 
fulfill e-commerce orders into the evening and receive late pickups by FedEx Express, with next-day local delivery and two-
day shipping to any address in the continental United States. FedEx Extra Hours is currently available to select customers. 

•  Continuing our successful aircraft fleet modernization strategy, which has helped us greatly improve fuel efficiency and fleet 

reliability in recent years, by entering into agreements to purchase 12 incremental Boeing 777 Freighter (“B777F”) aircraft and 
12 incremental Boeing 767-300 Freighter (“B767F”) aircraft. 

•  Progressing the nationwide expansion of the FedEx retail channel with companies such as Walgreens and Walmart. 

Additionally, during June 2019 we formed a strategic alliance with Dollar General that will provide access to FedEx drop-off 
and pickup services at more than 8,000 Dollar General stores by the end of calendar 2020, which will give customers in rural 
locations easy access to FedEx drop-off and pickup services. 

•  Significantly advancing a major information technology transition from traditional mainframe computing to cloud-based 

systems, which is delivering significant benefits in terms of flexibility, security, speed to market and resiliency. 

•  Applying the most up-to-date safety technology for our transportation equipment, facilities and yards to protect our employees, 
customers and communities. For example, during 2019 we tested the platooning of our highway trucks, which allows drivers to 
follow each other in a safe, controlled manner, and piloted virtual reality training modules to make dock activities and large-
package lifting at FedEx Ground safer. 

•  Completing our investment of over $200 million in more than 200 global communities through our global giving platform, 

FedEx Cares. 

•  Rebranding FedEx Trade Networks, Inc. as FedEx Logistics and announcing the consolidation of its corporate team members 

into a new global headquarters in downtown Memphis over the next several years. 

Reputation and Responsibility  

By competing collectively under the FedEx brand, our operating companies benefit from one of the world’s most recognized brands. 
FedEx is one of the most trusted and respected companies in the world, and the FedEx brand name is a powerful sales and marketing 
tool. Among the many reputation awards we received during 2019, FedEx ranked 10th in FORTUNE magazine’s “World’s Most 
Admired Companies” list — the 19th consecutive year FedEx has ranked among the top 20 in the FORTUNE Most Admired 
Companies list, with 15 of those years ranking among the top 10. FedEx was also included on the Forbes/Reputation Institute 2019 
“World’s Most Reputable Companies” list, which measures the reputations of thousands of the world’s most prestigious companies, 
and was named to Forbes 2019 list of the “World’s Most Valuable Brands.” Additionally, FedEx was named one of America’s 2018 
“Most JUST Companies” by JUST Capital and Forbes based on an evaluation of a variety of environmental, social and governance 
factors.  

- 5 - 

 
FedEx is well recognized as a leader, not only in the transportation industry and for technological innovation, but also in global 
citizenship. We understand that a sustainable global business is tied to our global citizenship, and we are committed to connecting the 
world responsibly and resourcefully. Our latest published update to our global citizenship report is available at http://csr.fedex.com. 
This report describes how we think about our responsibilities in the area of global citizenship and includes important goals and metrics 
that demonstrate our commitment to fulfilling these responsibilities.  

Our People  

Along with a strong reputation among customers and the general public, FedEx is widely acknowledged as a great place to work. For 
example, FedEx was named to FORTUNE magazine’s list of the “100 Best Companies to Work For” in the U.S. and listed as one of 
the “World’s Best Employers” by Forbes in their latest surveys. FedEx was also included on FORTUNE magazine’s “100 Best 
Workplaces for Millennials” list for 2018. During 2019 we made voluntary contributions totaling $1.0 billion to our tax-qualified U.S. 
domestic pension plans to ensure our retirement program remains one of the best funded programs in the country.  

FedEx also supports an inclusive workplace culture and is committed to the education, recruitment, development and advancement of 
diverse team members worldwide, and we are recognized for our commitment to those efforts. For instance, in 2019 FedEx was 
named one of Black Enterprise magazine’s “50 Best Companies for Diversity,” one of the “Best Workplaces for Diversity” by global 
research and consulting firm Great Place to Work and FORTUNE magazine, and one of the “Best Employers for Diversity” in the U.S. 
by Forbes. Additionally, FedEx was named a 2019 “Best-of-the-Best Corporation for Inclusion” by the National Gay and Lesbian 
Chamber of Commerce and the National Business Inclusion Consortium. A key driver of our commitment to diversity and inclusion is 
the FedEx Corporate Diversity Council, in which members collaborate across the enterprise to motivate and inspire each other, share 
best practices and support multicultural programs within the company and communities we serve. 

At FedEx, it is our people — our greatest asset — that give us our strong reputation. In addition to superior physical and information 
networks, FedEx has an exemplary human network, with more than 450,000 team members who are focused on safety, the highest 
ethical and professional standards, and the needs of their customers and communities. Consistent with this philosophy, FedEx Express 
has created Purple Runway—A FedEx Pathways Program, an industry-leading pilot-development program, as well as a related 
aviation scholarship program. FedEx Express has also partnered with the University of Memphis to provide FedEx Express team 
members in Memphis, Indianapolis, Oakland, Los Angeles and Newark the chance to earn a tuition-free online degree. Additionally, 
through our internal Purple Promise and Humanitarian Award programs, we recognize and reward employees who enhance customer 
service and promote human welfare. For additional information on our people-first philosophy and workplace initiatives, see 
http://csr.fedex.com.  

Our Community  

FedEx is committed to actively supporting the communities we serve worldwide through the strategic investment of our people, 
resources and network. One way FedEx works to connect people and possibilities is through FedEx Cares, our global community 
engagement program. We provide financial contributions, in-kind charitable shipping services and volunteer efforts by our team 
members to help a variety of non-profit organizations achieve their goals and make a measurable impact on the world. We focus our 
effort in the following areas:  

•  Global Entrepreneurship: Empowering women and minority entrepreneurs everywhere by providing the tools they need to 

succeed. 

•  Delivering for Good: Lending our global network and our unparalleled logistics expertise to organizations with mission-

critical needs, especially in times of disaster, and to help communities heal, learn and thrive.  

•  Sustainable Transportation: Scaling solutions and investing in new ideas to improve mobility, reduce congestion, and 

decrease pollution in communities around the world.  

•  Employment Pathways: Connecting young adults in underserved communities to skills and career training that lead to greater 

access to jobs and opportunity, especially in the fields of technology and logistics.  

•  Road Safety: Leveraging our safety expertise to reduce road crash fatalities by improving road conditions and educating 

drivers and pedestrians – especially child pedestrians – around the world.  

•  Diversity & Inclusion: Promoting inclusion, celebrating culture and history, and empowering young people from diverse 

backgrounds. 

•  Volunteerism: Dedicating their time around the world, FedEx team members play a visible and meaningful role in addressing 

social issues by creating connections with community leaders and supporting the non-profit organizations that make our 
communities great places to live and work. 

- 6 - 

 
Between 2016 and 2019, FedEx invested over $200 million in over 200 global communities through FedEx Cares. FedEx also 
supports communities throughout the U.S. with its annual FedEx Cares United Way giving campaign. Additionally, FedEx team 
members provided over 81,000 volunteer hours during 2018. For additional information on our community involvement and our 
FedEx Cares strategy, visit http://fedexcares.com. 

The Environment  

Our “Reduce, Replace, Revolutionize” approach to FedEx aircraft, vehicles, facilities and materials guides our environmental efforts 
to drive efficient use of resources and cost savings. In furtherance of our commitment to protecting the environment, in 2017 we 
announced a new goal to increase FedEx Express vehicle fuel efficiency 50% from a 2005 baseline by calendar 2025, after achieving 
our previous goal of a 30% improvement five years early. Through 2018, our efforts collectively resulted in a 40% improvement in 
FedEx Express vehicle fuel efficiency from our 2005 baseline. We also continue to work towards our goal to reduce aircraft emissions 
intensity by 30% from a 2005 baseline by calendar 2020, a goal that we increased from 20% in 2012. In 2018, we achieved a 23% 
reduction in aircraft emissions intensity since 2005 through a combination of our aircraft fleet modernization and operational 
programs. We have also established a goal of obtaining 30% of our jet fuel from alternative fuels by calendar 2030.  

To reduce the cost of fuel use and associated greenhouse gas (“GHG”) emissions, we have implemented efficiencies in flight 
operations through our global FedEx Fuel Sense program, and we are replacing many of our older airplanes with more fuel-efficient 
models. These two initiatives saved more than 204 million gallons of jet fuel and avoided nearly 2.0 million metric tons of CO2e 
emissions in 2018, over 15% more emissions avoided than 2017. We have an impressive global alternative fuel fleet with more than 
3,800 alternative fuel vehicles, including hybrid, electric, compressed or liquefied natural gas, liquefied petroleum gas and hydrogen 
fuel cell vehicles. In 2018 we placed a reservation for 20 fully electric semi trucks which will be operated by FedEx Freight, and 
FedEx Express expects to add 1,000 Chanje V8100 electric delivery vehicles to its fleet by the end of 2020. Additionally, we expect 
the zero-emission, battery-powered FedEx SameDay Bot, which is discussed in more detail below under “FedEx Services Segment —
FedEx Services — Customer-Driven Technology,” to be an environmentally friendly alternative to delivering small payloads in large 
vehicles. 

Across the enterprise, we work to utilize the emission technology available in each market for our vehicles, which enables us to reduce 
emissions and minimize the impact of the remaining legacy vehicles in the fleet. Innovative approaches such as vehicle platooning 
offer the potential to increase truck fuel efficiency while enhancing safety. 

Twenty-three of our facilities around the world now generate renewable energy, which collectively avoided more than 12,000 metric 
tons of CO2 e emissions in 2018. In addition, 19 FedEx Express facilities in the U.S. have received certification in Leadership in 
Energy and Environmental Design (LEED®), the U.S. Green Building Council’s system for rating the environmental performance of 
buildings. FedEx Express has made LEED certification the standard for newly built U.S. facilities. In addition, FedEx Express also has 
three LEED-certified facilities outside the U.S., while FedEx Ground has six LEED-certified facilities and FedEx Office has one, all 
of which are in the U.S. Over 560 FedEx Express facilities and three FedEx Logistics facilities are certified to the ISO 14001 
environmental management system standard. In Europe, FedEx Express uses the Building Research Establishment Environmental 
Assessment Method (BREEAM) as the standard for all new buildings. For offices, its minimum building standard is BREEAM 
Excellent, and for warehouses, its minimum standard is BREEAM Good. 

We also continue to evaluate the environmental impacts of our packaging and copy and print services, and minimize waste generation 
through efforts that include recycling and the use of copy paper with recycled content, among other environmentally responsible 
available choices. In 2018, over 99% of paper purchased for use by FedEx Office was Forest Stewardship Council or other third-party-
certified as sustainably sourced. We also use FedEx-branded cardboard packaging at FedEx Express and FedEx Ground, which is 
100% recyclable and made from over 50% recycled content. The longstanding paper shredding and recycling service at FedEx Office 
allows customers to bring any documents, including sensitive items such as tax returns, to a FedEx Office location and have them 
securely and confidentially shredded, then recycled. During 2018, almost 9.9 million pounds of paper were shredded and recycled 
through the service. 

As our business grows to meet the accelerating demands of e-commerce and other shipping needs, our waste management strategies 
help ensure we recycle more of our own waste and encourage customers to recycle our packaging. In 2018, 78% of the solid waste 
generated in our operations was sent to recyclers. One example of our environmentally-responsible activities is the Sustainable 
Purchasing Leadership Council, a U.S. nonprofit organization that supports and recognizes sustainable procurement of which we are a 
founding member. We continue to support the Council by participating in technical advisory groups and applying best practice 
guidance to our own supply chain sustainability initiatives. For additional information on the ways we are minimizing our impact on 
the environment, see http://csr.fedex.com.  

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Governance  

FedEx has an independent Board of Directors committed to the highest quality corporate governance and accountability to 
stockholders. Our Board of Directors periodically reviews all aspects of our governance policies and practices, including our 
Corporate Governance Guidelines and our Code of Business Conduct and Ethics, in light of best practices and makes whatever 
changes it deems appropriate to further our longstanding commitment to the highest standards of corporate governance. The 
Guidelines and the Code, which apply to all of our directors, officers and employees, including our principal executive officer and 
senior financial officers, are available on the Governance & Citizenship page of the Investor Relations section of our website at 
http://investors.fedex.com. We will post on the Governance & Citizenship page of the Investor Relations section of our website 
information regarding any amendment to, or waiver from, the provisions of the Code to the extent such disclosure is required.  

Business Segments  

The following describes in more detail the operations of each of our principal operating segments:  

FedEx Express Segment  

Overview  

FedEx Express invented express distribution over 45 years ago in 1973 and remains the industry leader, providing rapid, reliable, 
time-definite delivery of packages and freight to more than 220 countries and territories through an integrated global network. In May 
2016, we acquired TNT Express, a leading international express transportation, small-package ground delivery and freight 
transportation company. 

FedEx Express offers a wide range of U.S. domestic and international shipping services for delivery of packages and freight, 
connecting markets that generate more than 99% of the world’s gross domestic product through door-to-door, customs-cleared service, 
with a money-back guarantee. FedEx Express’s unmatched air route authorities and extensive transportation infrastructure, combined 
with leading-edge information technologies, make it the world’s largest express transportation company. As of May 31, 2019, FedEx 
Express employed approximately 239,000 employees (including approximately 47,000 employees at TNT Express) and had 
approximately 103,000 drop-off locations (including FedEx Office stores and FedEx OnSite locations, such as nearly 9,000 Walgreens 
stores, and approximately 27,000 TNT Express drop-off locations), 681 aircraft and approximately 91,000 vehicles (including 
approximately 27,000 owner-operated vehicles that support TNT Express) in its global network. 

Services  

FedEx Express offers a wide range of U.S. domestic and international shipping services for delivery of packages and freight. All 
FedEx Express services are backed by a money-back guarantee. FedEx Express offers three U.S. domestic overnight package delivery 
services: FedEx First Overnight, FedEx Priority Overnight and FedEx Standard Overnight. FedEx SameDay service is available 365 
days a year throughout all 50 states for urgent shipments up to 150 pounds. FedEx Express also offers U.S. express overnight and 
deferred freight services backed by a money-back guarantee to handle the needs of the time-definite freight market.  

International express and deferred package delivery with a money-back guarantee is available to more than 220 countries and 
territories, with a variety of time-definite services to meet distinct customer needs. FedEx International Priority provides time-definite 
delivery typically within one, two or three business days. FedEx International Economy provides time-definite delivery typically in 
two to five business days. FedEx International First provides time-definite delivery to select postal codes in 20 key global markets, 
with delivery to select U.S. ZIP Codes as early as 8:00 a.m. from more than 90 countries in one or two business days, delivery by 
10:00 a.m. in one business day to Canada and by 11:00 a.m. in one business day to Mexico. FedEx Express also offers domestic 
pickup-and-delivery services within certain non-U.S. countries, including France, the United Kingdom, Australia, Brazil, Italy, 
Canada, Mexico, Poland, India, China and South Africa. In addition, FedEx Express offers comprehensive international express and 
deferred freight services, backed by a money-back guarantee, real-time tracking and advanced customs clearance.  

We also provide FedEx Delivery Manager, which allows our U.S. residential customers to customize home deliveries to fit their 
schedule by providing a range of options to schedule dates, locations and times of delivery. By signing up at fedex.com, customers can 
receive notification of FedEx Express packages en route to their homes, and can choose various delivery options.  

For information regarding FedEx Express e-shipping tools and solutions, see “FedEx Services Segment — FedEx Services — 
Customer-Driven Technology.”  

- 8 - 

 
TNT Express provides two types of express services — Express and Economy Express. The Express services are day-definite and 
delivered next-day or fastest-by-air for distances for which next-day is not possible. The Economy Express services are also day-
definite and are delivered fastest-by-road, except for intercontinental deliveries which depend on air. For both Express and Economy 
Express services, TNT Express has time-definite options for customers requiring delivery before a certain time. TNT Express also 
provides specialized or extremely urgent deliveries which include products such as same-day, value-added and non-standard freight 
services. 

International Expansion  

In 2016 we acquired TNT Express, which is the largest acquisition in FedEx history. This acquisition rapidly accelerates our European 
and global growth, substantially enhances our global footprint through TNT Express’s lower-cost road networks in Europe, the Middle 
East and Asia, and expands our capabilities and solutions for our customers. The integration of FedEx Express and TNT Express is 
complex as it spans over 200 countries and territories and involves combining our pickup-and-delivery operations at a local level, our 
global and regional air and ground networks, and our extensive operations, customs clearance, sales and back-office information 
technology systems.  

Significant progress on the integration was made during 2019. We have completed the operational integration in the U.S., Canada and 
Middle East, and the sales forces are substantially integrated. The sales force integration allows both the FedEx Express and TNT 
Express sales teams to sell our full suite of services to customers. A significant milestone in the integration includes key projects that 
enable the injection of FedEx Express shipments into the TNT Express European road network. This integration milestone will allow 
FedEx Express customers to benefit from transit time improvements for their intra-European shipments. We began rolling out this 
service in Europe in February 2019 and completed the service improvement in June 2019. In addition, by the end of 2020, we expect 
to complete projects across our European hub and station locations that will allow interoperability between networks for both FedEx 
Express and TNT Express packages, which will further lower costs as the related FedEx Express linehaul operations are optimized. In 
2019, we began the operational network integration process for the key countries in Europe, which represent a significant percentage 
of international revenue, workforces and facilities. Integration activities in Europe are complex and require consultations with works 
councils and employee representatives in a number of countries. While we expect to make significant progress on integration activities 
in 2020, particularly in Europe, integration work will continue thereafter. For more information about the integration, see Item 1A of 
this Annual Report on Form 10-K (“Risk Factors”). 

On May 1, 2019, we acquired the international express business of FC (Flying Cargo) Express Ltd., which was formerly a FedEx 
Express Global Service Participant, in Israel. These acquisitions give us more robust global transportation networks and added 
capabilities in important international markets. In recent years, we also have expanded our capabilities in the Asia-Pacific markets, 
including through the establishment of: our Asia-Pacific hub at the Guangzhou Baiyun International Airport in southern China, which 
began operations in 2009; our North Pacific regional hub at the Kansai International Airport in Osaka, Japan, which opened in 2014 
and serves as a consolidation point for shipments from northern Asia to the U.S.; and our new International Express and Cargo Hub in 
Shanghai, which opened in 2018 at Shanghai’s Pudong International Airport. Additionally, during 2019 we introduced a new flight 
connecting the Vietnamese capital of Hanoi to our Asia-Pacific hub and increased the frequency of our flight from Memphis to Dubai. 
These developments allow us to continue to better serve our global customers doing business in the Asia-Pacific markets.  

To facilitate the use of our growing international network, we offer a full range of international trade consulting services and a variety 
of online tools that enable customers to more easily determine and comply with international shipping requirements.  

U.S. Postal Service Agreement  

In 2013, FedEx Express entered into a new seven-year agreement with the USPS under which FedEx Express provides airport-to-
airport transportation of USPS First Class Mail, Priority Mail Express and Priority Mail within the United States. In February 2017, 
the parties entered into an amendment to the agreement whereby the initial renewal period provided in the agreement was exercised in 
part and the agreement’s period of performance was extended through September 29, 2024. FedEx Express also provides 
transportation and delivery for the USPS’s international delivery service called Global Express Guaranteed under a separate 
agreement. For more information about our relationship with the USPS, see Item 1A of this Annual Report on Form 10-K (“Risk 
Factors”).  

Pricing  

FedEx Express periodically publishes updates to the list prices for the majority of its services in its Service Guides. In general, 
shipping rates are based on the service selected, destination zone, weight, size, any ancillary service charge and whether the customer 
charged the shipment to a FedEx account. As previously announced, on January 7, 2019, FedEx Express implemented a 4.9% average 
list price increase for U.S. domestic, U.S. export and U.S. import services. FedEx Express also applied peak holiday season surcharges 
from November 19, 2018 through December 24, 2018 for shipments that were oversized or required additional handling and, effective 
September 3, 2018, made general changes to surcharges for certain packages requiring additional handling. 

- 9 - 

 
FedEx Express has an indexed fuel surcharge for U.S. domestic and U.S. outbound shipments and for shipments originating 
internationally, where legally and contractually possible. FedEx Express fuel surcharges are adjusted on a weekly basis. The fuel 
surcharge is based on a weekly fuel price from two weeks prior to the week in which it is assessed. Some FedEx Express international 
fuel surcharges incorporate a timing lag of approximately six to eight weeks. On March 18, 2019, we updated the tables used to 
determine our fuel surcharges for FedEx Express U.S. domestic services. On September 10, 2018, we updated the tables used to 
determine our fuel surcharges at FedEx Express. The weighted-average U.S. domestic and outbound fuel surcharges for the past three 
years were: 2019 — 7.5%; 2018 — 4.8%; and 2017 — 2.5%. See the “Results of Operations and Outlook — Consolidated Results — 
Fuel” section of Item 7 of this Annual Report on Form 10-K (“Management’s Discussion and Analysis of Results of Operations and 
Financial Condition”) for a description and discussion of the net impact of fuel on our operating results.  

TNT Express periodically updates list prices for the majority of its services. In general, shipping rates are based on the selected 
service, destination zone, (volumetric) weight, and any ancillary service charge. TNT Express offers its customers discounted prices 
generally based on actual or potential volumes and/or revenue. TNT Express has an indexed fuel surcharge that varies by region or 
country and by product. The fuel surcharge percentage is subject to monthly adjustment based upon the price of a designated fuel type.  

If a customer has requirements that fall outside of TNT Express’s standard service levels, but are acceptable under its standard 
operating procedures, TNT Express will provide the service with an additional charge to cover the additional costs incurred. For 
instance, collections and deliveries in certain remote and less accessible locations will incur an out-of-area charge. 

Operations  

FedEx Express’s primary sorting facility, located in Memphis, serves as the center of the company’s multiple hub-and-spoke system. 
A second national hub facility is located in Indianapolis. We are making investments over multiple years in our facilities of 
approximately $1.5 billion to significantly expand the Indianapolis hub and approximately $1.5 billion to modernize the Memphis 
World Hub. In addition to these national hubs, FedEx Express operates regional hubs in Fort Worth, Newark, Oakland and 
Greensboro and major metropolitan sorting facilities in Chicago and Los Angeles.  

Facilities in Anchorage, Paris, Cologne, Guangzhou and Osaka serve as sorting facilities for express package and freight traffic 
moving to and from Asia, Europe and North America. Additional major sorting and freight handling facilities are located at Narita 
Airport in Tokyo, Stansted Airport outside London and Pearson Airport in Toronto. The facilities in Paris, Cologne, Guangzhou and 
Osaka are also designed to serve as regional hubs for their respective market areas. A facility in Miami — the Miami Gateway Hub — 
serves our South Florida, Latin American and Caribbean markets.  

Throughout its worldwide network, FedEx Express operates city stations and employs a staff of customer service agents, cargo 
handlers and couriers who pick up and deliver shipments in the station’s service area. In some international areas, independent agents 
(“Global Service Participants”) have been selected to complete deliveries and to pick up packages. TNT Express also relies upon 
subcontractors and agents to conduct certain of its pickup-and-delivery and linehaul operations. For more information about our 
sorting and handling facilities, see Part I, Item 2 of this Annual Report on Form 10-K (“Properties”) under the caption “FedEx Express 
Segment.” 

FedEx Office offers retail access to FedEx Express shipping services at all of its retail locations. FedEx Express also has alliances with 
certain other retailers to provide in-store drop-off sites, including at nearly 9,000 Walgreens stores. Our unmanned FedEx Drop Boxes 
provide customers the opportunity to drop off packages in office buildings, shopping centers and corporate or industrial parks. 

Services are delivered by TNT Express through a combination of physical infrastructures such as hubs, depots and vehicles, and 
electronic infrastructures such as track-and-trace systems. TNT Express operates road networks in Europe, the Middle East, Asia, 
Australia and South America. TNT Express’s unique European road network connects more than 40 countries through 19 road hubs 
and over 540 depots.  

Fuel Supplies and Costs  

During 2019, FedEx Express purchased jet fuel from various suppliers under contracts that vary in length and which provide for 
estimated amounts of fuel to be delivered. The fuel represented by these contracts is purchased at market prices. Because of our 
indexed fuel surcharge, we do not have any jet fuel hedging contracts. See “Pricing” above.  

- 10 - 

 
The following table sets forth FedEx Express’s costs for jet fuel and its percentage of FedEx Corporation consolidated revenues for 
the last five fiscal years (amounts for 2017 to 2019 include TNT Express):  

Fiscal Year 
2019 
2018 
2017 
2016 
2015 

   $ 

Total Jet 
Fuel Cost 
(in millions) 

Percentage of 
Consolidated 
Revenues 

2,847        
2,460        
1,999        
1,726        
2,816        

4.1 % 
3.8   
3.3   
3.4   
5.9   

Most of FedEx Express’s vehicle fuel needs are satisfied by retail purchases with various discounts.  

Competition  

As described in Item 1A of this Annual Report on Form 10-K (“Risk Factors”), the express package and freight markets are both 
highly competitive and sensitive to price and service, especially in periods of little or no macroeconomic growth. The ability to 
compete effectively depends upon price, frequency, capacity and speed of scheduled service, ability to track packages, extent of 
geographic coverage, reliability, innovative service offerings and the fit within the customer’s overall supply chain.  

Competitors within the U.S. include other package delivery concerns, principally United Parcel Service, Inc. (“UPS”), passenger 
airlines offering express package services, regional delivery companies, air freight forwarders and the USPS. FedEx Express’s and 
TNT Express’s principal international competitors are DHL, UPS, DPD (a subsidiary of France’s La Poste’s GeoPost), General 
Logistics Systems (a Royal Mail-owned parcel delivery group), foreign postal authorities, passenger airlines, air freight forwarders, 
regional carriers, and all-cargo airlines. We also compete with startup companies that combine technology with crowdsourcing to 
focus on local market needs. In addition, some high volume package shippers, such as Amazon.com, are developing and implementing 
in-house delivery capabilities and utilizing independent contractors for deliveries, and may be considered competitors. For example, 
Amazon.com is investing significant capital to establish a network of hubs, aircraft and vehicles. Many of FedEx Express’s 
international competitors are government-owned, -controlled or -subsidized carriers, which may have greater resources, lower costs, 
less profit sensitivity and more favorable operating conditions than FedEx Express.  

Employees  

Donald F. Colleran is the President and Chief Executive Officer of FedEx Express, which is headquartered in Memphis, Tennessee. 
As of May 31, 2019, FedEx Express employed approximately 177,000 permanent full-time and approximately 62,000 permanent part-
time employees (including approximately 38,000 permanent full-time employees and approximately 8,000 permanent part-time 
employees at TNT Express). Including the employees of TNT Express, FedEx Express’s international employees represent 
approximately 53% of all employees.  

The pilots of FedEx Express, who are a small number of its total employees, are represented by the Air Line Pilots Association, 
International (“ALPA”) and are employed under a collective bargaining agreement that took effect on November 2, 2015. The 
collective bargaining agreement is scheduled to become amendable in November 2021. In addition to our pilots at FedEx Express, 
certain of FedEx Express’s non-U.S. employees are unionized.  

Attempts by other labor organizations to organize certain other groups of FedEx Express employees occur from time to time. 
Although these organizing attempts have not resulted in any certification of a U.S. domestic collective bargaining representative of 
FedEx Express employees (other than ALPA), we cannot predict the outcome of these labor activities or their effect, if any, on FedEx 
Express or its employees. For more information, see “Risk Factors” below. FedEx Express believes its employee relations are 
excellent.  

FedEx Ground Segment  

Overview  

By leveraging the FedEx brand, maintaining a low cost structure and efficiently using information technology and advanced 
automation systems, FedEx Ground continues to enhance its competitive position as a leading provider of business and residential 
money-back guaranteed ground package delivery services. FedEx Ground serves customers in the North American small-package 
market, focusing on business and residential delivery of packages weighing up to 150 pounds. Ground service is provided to 100% of 
the continental U.S. population and overnight service of up to 400 miles to nearly 100% of the continental U.S. population. Service is 
also provided to nearly 100% of the Canadian population. In addition, FedEx Ground offers service to Alaska and Hawaii through a 
ground and air network operation coordinated with other transportation providers.  

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In January 2019, we expanded operations throughout the FedEx Ground U.S. network to six days per week year-round, and in January 
2020, FedEx Ground will expand residential delivery operations to seven days per week year-round for the majority of the U.S. 
population. 

FedEx Ground continues to improve the speed, reach and service capabilities of its network, by reducing transit time for many of its 
lanes and introducing and expanding overnight ground service in many metropolitan areas. FedEx Ground’s network expansion has 
substantially increased the company’s daily pickup capacity through the addition of new hubs featuring the latest automated sorting 
technology and the expansion or relocation of existing hubs and other facilities. FedEx Ground is also making significant operational 
enhancements to ensure safe and reliable handling of large and heavy items. These changes include designing new facilities, adding 
equipment to certain facilities and making other operational adjustments. 

The company offers our FedEx Home Delivery service, which reaches 100% of U.S. residences. FedEx Home Delivery is dedicated to 
meeting the delivery needs of residential customers and provides routine Saturday and evening delivery and premium options such as 
day-specific, appointment and signature delivery. FedEx Home Delivery brings unmatched services to residential shippers and their 
customers and is the first residential ground package delivery service to have offered a money-back guarantee. The FedEx SmartPost 
service specializes in the consolidation and delivery of high volumes of low-weight, less time-sensitive business-to-consumer 
packages primarily using the USPS for final delivery to any residential address or PO Box in the U.S. In May 2019, we announced 
that FedEx SmartPost packages given to the USPS will be increasingly integrated into FedEx Ground standard operations. 

Additionally, FedEx Delivery Manager allows our U.S. residential customers to customize home deliveries to fit their schedule by 
providing a range of options to schedule dates, locations and times of delivery. By signing up at fedex.com, customers can receive 
notification of FedEx Ground packages en route to their homes and can choose various delivery options.  

Pricing  

FedEx Ground periodically publishes updates to the list prices for the majority of its services in its Service Guide. In general, U.S. 
shipping rates are based on the service selected, destination zone, weight, size, any ancillary service charge and whether the customer 
charged the shipment to a FedEx account. As previously announced, on January 7, 2019, FedEx Ground and FedEx Home Delivery 
average list prices increased by an average of 4.9%. FedEx SmartPost average list prices also increased. Additionally, FedEx Ground 
applied peak holiday season surcharges from November 19, 2018 through December 24, 2018 for shipments that were oversized, 
unauthorized, or required additional handling and, effective September 3, 2018, made general changes to surcharges on unauthorized 
shipments and for certain packages requiring additional handling. 

FedEx Ground has an indexed fuel surcharge, which is adjusted on a weekly basis. The fuel surcharge is based on a weekly fuel price 
from two weeks prior to the week in which it is assessed. On March 18, 2019 and September 10, 2018, respectively, we updated the 
tables used to determine our fuel surcharges at FedEx Ground. See the “Results of Operations and Outlook — Consolidated Results —
Fuel” section of Item 7 of this Annual Report on Form 10-K (“Management’s Discussion and Analysis of Results of Operations and 
Financial Condition”) for a description and discussion of the net impact of fuel on our operating results.  

Operations  

FedEx Ground operates a multiple hub-and-spoke sorting and distribution system which consisted of 619 facilities, including 39 hubs, 
in the U.S. and Canada as of May 31, 2019. FedEx Ground conducts its operations primarily with approximately 69,000 vehicles 
owned or leased by separate service providers. To provide FedEx Home Delivery service and FedEx SmartPost Service, FedEx 
Ground leverages its pickup operation and hub and linehaul network.  

Advanced automated unloading and sorting technology is used to streamline the handling of millions of packages daily. FedEx 
Ground yard management systems, which interact with GPS tags on each trailer and create geofences around FedEx Ground facilities, 
automatically notify the control center when a trailer arrives and departs. Using overhead laser and six-sided camera-based bar code 
scan technology, hub conveyors electronically guide packages to their appropriate destination chute, where they are loaded for 
transport to their respective destination stations for local delivery. Autonomous, driverless tugger technologies enable FedEx Ground 
to handle large, non-conveyable packages. Software systems and internet-based applications are also deployed to offer customers new 
ways to connect internal package data with external delivery information. FedEx Ground provides shipment tracing and proof-of-
delivery signature functionality through the FedEx website, fedex.com. For additional information regarding FedEx Ground e-shipping 
tools and solutions, see “FedEx Services Segment — FedEx Services — Customer-Driven Technology.”  

FedEx Office offers retail access to FedEx Ground shipping services at all of its retail locations. FedEx Ground is also available as a 
service option at all FedEx Authorized ShipCenters and other FedEx OnSite locations, including at nearly 9,000 Walgreens stores, 
located in the U.S.   

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As of May 31, 2019, FedEx Ground employed approximately 31,000 permanent full-time and approximately 79,000 permanent part-
time employees. In addition, FedEx Ground relies on independent small businesses to conduct its linehaul and pickup-and-delivery 
operations, as the use of these service providers is well suited to the needs of the ground delivery business and its customers. Henry J. 
Maier is the President and Chief Executive Officer of FedEx Ground. FedEx Ground is headquartered in the Pittsburgh, Pennsylvania 
area, and its primary competitors are UPS, the USPS and regional delivery carriers. We also compete with startup companies that 
combine technology with crowdsourcing to focus on local market needs. In addition, some high volume package shippers, such as 
Amazon.com, are developing and implementing in-house delivery capabilities and utilizing independent contractors for deliveries, and 
may be considered competitors. For example, Amazon.com is investing significant capital to establish a network of hubs and vehicles. 

Independent Contractor and Independent Service Provider Models 

FedEx Ground is involved in lawsuits and administrative proceedings claiming that owner-operators engaged under operating 
agreements no longer in place should have been treated as employees of FedEx Ground, rather than independent contractors. In 
addition, we are defending joint-employer cases where it is alleged that FedEx Ground should be treated as an employer of the drivers 
employed by owner-operators engaged by FedEx Ground. These cases are in varying stages of litigation. We will continue to 
vigorously defend ourselves in these proceedings and continue to believe that owner-operators engaged by FedEx Ground are properly 
classified as independent contractors and that FedEx Ground is not an employer or joint employer of the drivers of these independent 
contractors. For a description of these proceedings, see Item 1A of this Annual Report on Form 10-K (“Risk Factors”) and Note 18 of 
the accompanying consolidated financial statements.  

FedEx Ground previously announced plans to implement the Independent Service Provider (“ISP”) model throughout its entire U.S. 
pickup-and-delivery network. The transition to the ISP model is being accomplished on a district-by-district basis and we are now 
targeting the transition to be completed during the second quarter of 2020. As of May 31, 2019, over two-thirds of standard FedEx 
Ground volume (excluding FedEx SmartPost volume) was being delivered by small businesses operating under the ISP model. The 
costs associated with these transitions will be recognized in the periods incurred and are not expected to be material to any future 
quarter.  

FedEx Freight Segment  

FedEx Freight is a leading North American provider of LTL freight services, offering choice, simplicity and reliability to meet the 
needs of LTL shippers — FedEx Freight Priority, when speed is critical to meet supply chain needs, and FedEx Freight Economy, 
when time can be traded for cost savings. Through one comprehensive network of service centers and advanced information systems, 
FedEx Freight provides service to virtually every U.S. ZIP Code (including Alaska and Hawaii) with industry-leading transit times. 
FedEx Freight Priority, which has the fastest published transit times of any nationwide LTL service, offers a no-fee money-back 
guarantee on eligible shipments. Internationally, FedEx Freight Canada offers FedEx Freight Priority service, serving most points in 
Canada, as well as FedEx Freight Priority and FedEx Freight Economy service between Canada and the U.S. In addition, FedEx 
Freight serves Mexico, Puerto Rico and the U.S. Virgin Islands via alliances.  

Through its many service offerings, FedEx Freight can match customers’ time-critical needs with industry-leading transit times. With 
the expansion of FedEx electronic solutions, LTL shippers have the convenience of a single shipping and tracking solution for FedEx 
Freight, FedEx Express and FedEx Ground. These solutions make freight shipping easier and provide customers easy access to their 
account information. The FedEx Freight Advance Notice feature available on FedEx Freight Priority shipments uses the company’s 
innovative technology systems to proactively notify FedEx Freight customers via the internet, e-mail or fax when a shipment may be 
delayed beyond its estimated delivery date, providing customers with greater visibility and control of their LTL freight shipments. 
Customers can also process cross-border LTL shipments to and from Canada and Mexico, as well as intra-Canada and -Mexico 
shipments, through FedEx Ship Manager at fedex.com, FedEx Ship Manager Software, FedEx Ship Manager Server and FedEx Web 
Services. Additionally, FedEx Freight A.M. Delivery offers freight delivery by 10:30 a.m. within and between the U.S. and Canada, 
backed by a money-back guarantee.  

FedEx Freight further simplifies LTL shipping with the FedEx Freight box, which offers improved flexibility, increased security, 
better shipment integrity and no freight classification. The FedEx Freight box comes in two sizes: a standard freight box that requires a 
pallet to ship and a smaller freight box with an integrated pallet. The ability to choose between freight boxes makes freight shipping 
accessible to any business. With a distance-based pricing structure, the FedEx Freight box allows customers to ship LTL with flat 
rates.  

FedEx Freight also offers LTL Select, a free cloud-based, multi-carrier transportation management system that provides customers 
with visibility into all available carriers and their pricing in one location, as well as the ability to book service and make payments.  

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As of May 31, 2019, the FedEx Freight segment was operating approximately 28,000 vehicles from a network of 373 service centers 
and had approximately 49,000 employees. John A. Smith is the President and Chief Executive Officer of FedEx Freight, which is 
based in Memphis, Tennessee. FedEx Freight’s primary competitors are YRC Worldwide Inc. (which includes YRC Regional 
Transportation and YRC Freight), XPO Logistics, Inc., UPS Freight, Old Dominion Freight Line, Inc., ABF Freight (an ArcBest 
company) and SAIA, Inc. 

In 2014 and 2015, the International Brotherhood of Teamsters (“Teamsters”) petitioned for National Labor Relations Board (“NLRB”) 
elections at sixteen FedEx Freight facilities. The Teamsters lost the vote or withdrew the petition prior to the election at twelve 
facilities and won the vote at four facilities. To date, at three of the four FedEx Freight facilities that originally voted for Teamster 
representation, the Teamsters have either been decertified by employee vote or voluntarily withdrawn as bargaining representative. 
We are currently bargaining with the union at the other facility. Additionally, a union has been certified to represent owner-drivers at a 
FedEx Freight Canada, Corp. facility.  

FedEx Services Segment  

FedEx Services  

FedEx Services provides our other companies with sales, marketing, information technology, communications, customer service, 
technical support, billing and collection services, and certain other back-office support. Through FedEx Services, we provide a 
convenient single point of access for many customer support functions, enabling us to more effectively sell the entire portfolio of 
transportation services and to help ensure a consistent and outstanding experience for our customers.  

Rajesh Subramaniam and Robert B. Carter each serve as the Co-President and Co-Chief Executive Officer of FedEx Services, which 
is based in Memphis, Tennessee. As of May 31, 2019, the FedEx Services segment had approximately 30,000 employees (including 
approximately 15,000 at FedEx Office).  

Customer-Driven Technology  

FedEx is a world leader in technology, and FedEx founder Frederick W. Smith’s vision that “the information about a package is as 
important as the delivery of the package itself” remains at the core of our comprehensive technology strategy. Innovation at FedEx is 
the foundation of our relations with customers. We strive to build technology solutions that will solve our customers’ business 
problems with simplicity, convenience, speed and reliability. Robert B. Carter, Executive Vice President — FedEx Information 
Services and Chief Information Officer of FedEx, won the 2019 Forbes CIO Innovation Award for the development of FedEx OnSite, 
our retail convenience network that utilizes third-party retailers such as Walgreens to receive and hold packages for FedEx customers. 
Additionally, during 2019 we significantly advanced a major information technology transition from traditional mainframe computing 
to cloud-based systems, which is delivering significant benefits in terms of flexibility, security, speed to market and resiliency. 

The focal point of our strategy is our award-winning website, together with our customer integrated solutions. The fedex.com website 
was launched nearly 25 years ago, and during that time, customers have shipped and tracked billions of packages at fedex.com. The 
fedex.com website is widely recognized for its speed, ease of use and customer-focused features. The advanced tracking capability 
within FedEx Tracking provides customers with a consolidated view of inbound and outbound shipments. FedEx Virtual Assistant on 
fedex.com is an artificial-intelligence-enabled service that provides answers to customer shipping questions, allowing our customer 
service representatives and sales professionals to focus on higher-value customer interactions. International Shipping Assist on 
fedex.com uses artificial intelligence to continually improve the process of completing the complicated paperwork required for 
international shipping. Additionally, our state-of-the-art Packaging Lab designs innovative custom packaging solutions to keep 
shipments protected through transit, and SenseAware®, a FedEx innovation currently available in 26 markets worldwide, allows 
customers to stay connected to their critical shipments by providing real-time updates regarding current location, precise temperature, 
relative humidity, barometric pressure readings, light exposure and shock events. 

We stand at the nexus of virtual and physical networks, a crucial intersection for the success of e-commerce deliveries. We design our 
e-commerce tools and solutions to be easily integrated into our customers’ applications, as well as into third-party software developed 
by leading e-procurement, systems integration and enterprise resource planning companies. Our FedEx Ship Manager suite of 
solutions offers a wide range of options to help our customers manage their parcel and LTL shipping and associated processes. FedEx 
Returns Technology, a comprehensive solution for returns management, provides high-volume merchants and e-tailers complete 
visibility into returns, giving them an easy way to track shipments, manage inventory, analyze returns trends and make more informed 
decisions based on shoppers’ returns behaviors.  

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In December 2018, we expanded e-commerce delivery options for retailers with FedEx Extra Hours, a service that enables 
participating retailers to fulfill e-commerce orders into the evening and receive late pickups by FedEx Express, with next-day local 
delivery and two-day shipping to any address in the continental United States. FedEx Extra Hours, which is currently available to 
select customers, allows retailers to extend evening order cutoff times by five to eight hours, with some as late as midnight, depending 
on their current order fulfillment process.  

In February 2019, we announced the development through a partnership of the FedEx SameDay Bot, an autonomous delivery device 
designed to help retailers make same-day and last-mile deliveries to their customers. With the SameDay Bot, retailers will be able to 
accept orders from nearby customers and deliver them directly to homes or businesses the same day. We plan to begin testing the 
SameDay Bot in select markets in the summer of 2020 and are collaborating with companies such as AutoZone, Lowe’s, Pizza Hut, 
Target, Walgreens and Walmart to help assess retailers’ autonomous delivery needs. 

FedEx Mobile is a suite of solutions including the FedEx mobile application, FedEx mobile website and SMS text messaging. The 
FedEx Mobile app provides convenience for recipients to track packages, get quick rates and estimated delivery times, quickly find 
the nearest FedEx location and easily access FedEx Delivery Manager to customize home deliveries. It is available on Android™ and 
Apple devices. The FedEx mobile website has expanded to more than 195 countries and territories and 35 languages. FedEx Mobile 
allows customers to track packages, create shipping labels, view account-specific rate quotes and access drop-off location information. 
SMS Notifications allows customers to track or follow a package via text messaging, and it is currently available in five countries.  

With FedEx Office Print Online and proprietary iPhone and Android mobile apps, customers can use their laptops or mobile devices, 
accessing their personal cloud accounts, and print directly to any FedEx Office location in the U.S., or have their order delivered right 
to their door. Customers also have the flexibility of using FedEx Office’s Print & Go solutions to print at self-serve locations from 
USBs, the cloud or through email. Accessing files using popular cloud providers Google Drive™, Dropbox, Box, Microsoft 
OneDrive® and from FedEx Office’s own My Online Documents is easy. If customers have their files on a mobile device or laptop, 
they can email them to printandgo@fedex.com and with the retrieval code they receive they can conveniently print the files at the self-
serve kiosks in any FedEx Office location. FedEx Office provides options for customers to choose the best access method they need 
for quick service or more robust printing projects. FedEx also uses wireless data collection devices to scan bar codes on shipments, 
thereby enhancing and accelerating the package information available to our customers. 

During 2018, we joined the Blockchain in Transportation Alliance to explore this chain-of-custody technology within the logistics 
sector, which we believe can significantly improve worldwide supply chains and add value to our products, services and processes. By 
giving more visibility to everyone involved in the logistics process, we believe blockchain technology can reduce customer claims, 
increase customer satisfaction and reduce our costs. 

Marketing  

The FedEx brand name is symbolic of outstanding service, reliability and speed. Emphasis is placed on promoting and protecting the 
FedEx brand, one of our most important assets. As a result, FedEx is one of the most widely recognized brands in the world. In 
addition to television, print and digital advertising, we promote the FedEx brand through sponsorships and special events. For 
example, FedEx sponsors:  

•  The FedExCup on the PGA TOUR. 

•  The FedEx St. Jude Invitational, a PGA TOUR event that has raised millions of dollars for St. Jude Children’s Research 

Hospital and will become one of four World Golf Championships events on the PGA TOUR schedule beginning in July 2019. 

•  The National Football League (NFL), as its “Official Delivery Service Sponsor” and “Official Office Services Provider of the 

NFL,” as well as sponsor of the “FedEx Air & Ground®” NFL Players of the Week and Players of the Year Awards. 

•  FedExField in Washington, DC.  

•  The #11 Joe Gibbs Racing Toyota Camry driven by Denny Hamlin in the NASCAR Sprint Cup Series.  

•  The UEFA Europa League, a major European soccer cup competition that spans 192 teams across 54 European nations. 

•  ATP World Tour men’s professional tennis circuit and French Open tennis tournament. 

•  FedExForum in Memphis, TN. 

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Information Security 

FedEx Services has a team of highly qualified professionals dedicated to securing information about our customers’ shipments and 
protecting our customers’, vendors’ and employees’ privacy, and we strive to provide a safe, secure online environment for our 
customers. We are committed to compliance with applicable information security laws, regulations and industry standards — 
including, for example, the Payment Card Industry Data Security Standard, a set of comprehensive requirements for enhancing 
payment account data security developed by the Payment Card Industry Security Standards Council, as well as compliance with the 
Health Insurance Portability and Accountability Act of 1996, which enforces the security and confidentiality of employee health 
information. For a description of risks related to information security, see Item 1A of this Annual Report on Form 10-K (“Risk 
Factors”).  

Global ISO 9001 Certification  

FedEx Services provides our customers with a high level of service quality, as evidenced by our ISO 9001 certification for our global 
express and ground operations. ISO 9001 registration is required by thousands of customers around the world. FedEx’s global 
certification, encompassing the processes of FedEx Express, FedEx Ground and FedEx Services, enhances our single-point-of-access 
strategy and solidifies our reputation as the quality leader in the transportation industry. ISO 9001 is the international standard for 
Quality Management Systems. ISO standards were developed by the International Organization for Standardization in Geneva, 
Switzerland to promote and facilitate international trade. Approximately 170 countries, including European Union (“EU”) members, 
the U.S. and Japan, recognize ISO standards.  

FedEx Office  

As of May 31, 2019, FedEx Office operated approximately 2,100 customer-facing stores, providing convenient access to printing and 
shipping expertise with reliable service. The FedEx Office network features retail stores, centralized production centers, corporate on-
site print centers, and on-site business centers at colleges and universities, hotels, convention centers, corporate campuses and health 
care campuses. Many of these locations are open later in the evenings to accommodate urgent printing projects and delivery drop-offs. 
FedEx Office has designed a suite of printing and shipping management solutions that are flexible and scalable, allowing customers to 
meet their unique printing and shipping needs. The network provides an adaptable cost model helping to save time, labor and overhead 
by freeing up resources and avoiding fixed costs associated with large-scale printing and e-commerce parcel volumes. Services 
include digital printing, professional finishing, document creation, direct mail, signs and graphics, copying, computer rental, free Wi-
Fi and corporate print solutions. To meet the evolving needs of print customers, FedEx Office has made significant investments in new 
machines and technology, enhancing capabilities in narrow format color, large format, color management and other technologies. 
Additional investments in grand format, large format, enhanced finishing and other print capabilities are planned.  

FedEx Office also provides customers convenient access to the full range of FedEx Express and FedEx Ground shipping services. 
Customers may have their FedEx Express and FedEx Ground packages delivered to any FedEx Office customer-facing location 
nationwide through the Hold at FedEx Location service, free of charge, and may redirect packages to these locations through 
AutoRedirect to Hold. Additionally, FedEx SameDay City is available in over 1,900 cities in 34 markets across the U.S., offering 
door-to-door residential and business delivery of time-sensitive parcels within hours by FedEx Office uniformed team members in 
branded FedEx Office delivery vehicles. Increasingly, industries such as health care, life sciences, manufacturing, finance, perishables, 
travel and automotive are relying on same-day services for critical delivery needs. 

FedEx Office also offers packing services, and packing supplies and boxes are included in its retail offerings. By allowing customers 
to have items professionally packed by specially trained FedEx Office team members and then shipped using FedEx Ground day-
definite shipping and time-definite global FedEx Express shipping services, FedEx Office offers a complete “pack-and-ship” solution. 
FedEx Office also offers FedEx Pack Plus, which includes custom box building capabilities and techniques, a robust assortment of 
specialty boxes and additional packing supplies, equipment and tools to serve our customers’ needs. 

Almost all FedEx Office locations provide local pickup-and-delivery service for print jobs completed by FedEx Office. A FedEx 
courier picks up a customer’s print job at the customer’s location and then returns the finished product to the customer. Options and 
services vary by location.   

During 2018, we entered into an agreement to place up to 500 new FedEx Office locations within select U.S. Walmart stores 
nationwide. The agreement is part of the nationwide expansion of the FedEx retail channel, and as of May 31, 2019 we have opened 
over 200 FedEx Office locations inside Walmart stores.  

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FedEx Logistics Operating Segment 

The FedEx Logistics operating segment leverages the power of the extensive international FedEx transportation network to provide 
specialty solutions that complete a simple, seamless and powerful global trade experience for FedEx customers around the world, 
including customs brokerage and global ocean and air freight forwarding through FedEx Trade Networks Transport & Brokerage; 
cross-border enablement and technology solutions and e-commerce transportation solutions through FedEx Cross Border, including its 
subsidiary P2P Mailing Limited; integrated supply chain management solutions through FedEx Supply Chain; time-critical shipment 
services through FedEx Custom Critical; and critical inventory and service parts logistics, 3-D printing and technology repair through 
FedEx Forward Depots.  

Additionally, FedEx Logistics provides international trade advisory services, including assistance with the Customs-Trade Partnership 
Against Terrorism program and, through WorldTariff, publishes customs duty and tax information for approximately 200 customs 
areas worldwide. 

Richard W. Smith is the President and Chief Executive Officer of FedEx Logistics, which is based in Memphis, Tennessee. As of 
May 31, 2019, the FedEx Logistics organization had approximately 20,000 employees. FedEx Supply Chain has a small number of 
employees who are members of unions. 

FedEx Logistics is an operating segment that is included in “Corporate, other and eliminations” in our segment reporting. 

FedEx Trade Networks Transport & Brokerage 

FedEx Trade Networks Transport & Brokerage provides international trade services, specializing in customs brokerage and global 
ocean and air freight forwarding. Additionally, FedEx Trade Networks Transport & Brokerage provides customs clearance services 
for FedEx Express at its major U.S. hub facilities.  

As trade throughout the world grows, so does the FedEx Trade Networks Transport & Brokerage solutions portfolio. As of May 31, 
2019, value-added services of FedEx Trade Networks Transport & Brokerage included approximately 130 freight forwarding offices 
in 30 countries and Global Trade Data, an information tool that allows customers to track and manage imports. In total, as of May 31, 
2019, FedEx Trade Networks Transport & Brokerage had approximately 150 offices in 130 service locations throughout North 
America and in Africa, Asia-Pacific, Europe, India, Latin America, the Middle East and Australia. FedEx Trade Networks Transport 
& Brokerage maintains a network of air and ocean freight-forwarding service providers and has entered into strategic alliances to 
provide services in certain countries in which it does not have owned offices.  

On October 31, 2018, we acquired Manton Air-Sea Pty Ltd, a leading provider of logistics services, including freight forwarding and 
customs brokerage solutions, with operations across Australia. 

FedEx Cross Border 

FedEx Cross Border is an e-commerce enabler that provides international cross-border enablement and technology solutions such as 
duty calculations, package tracking, international shipping costs and currency conversion calculations. The offerings of FedEx Cross 
Border strategically fit into our global portfolio by allowing us to help retailers and e-tailers reach international e-commerce 
customers. 

FedEx Supply Chain  

FedEx Supply Chain is a supply chain solutions provider specializing in Product Lifecycle Logistics® for technology, retail, consumer 
and industrial goods, and healthcare industries. With more than 12,000 employees at approximately 110 facilities as of May 31, 2019, 
FedEx Supply Chain provides a comprehensive range of integrated logistics services to enable growth, minimize cost, mitigate supply 
chain risk and improve customer services. Service offerings include inbound logistics, warehousing and distribution, fulfillment, 
contract packaging and product configuration, systems integration, returns process and disposition, test, repair, refurbishment and 
product liquidation.  

In 2017, FedEx Supply Chain launched FedEx Fulfillment, an e-commerce solution that helps small and medium-sized businesses 
fulfill orders from multiple channels, including websites and online marketplaces, and manage inventory for their retail stores. The 
FedEx Fulfillment platform is designed to be an easy-to-use and all-in-one logistics solution through which customers have complete 
visibility into their products, giving them an easy way to track items, manage inventory, analyze trends, and make more informed 
decisions by better understanding shoppers’ spending behaviors. 

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FedEx Custom Critical  

FedEx Custom Critical provides a range of expedited, time-specific freight-shipping services throughout the U.S., Canada and 
Mexico. Among its services are Surface Expedite, providing exclusive-use shipping and time-definite services; Air Expedite, offering 
an array of expedited air solutions to meet customers’ critical delivery times; White Glove Services, for shipments that require extra 
care in handling, temperature control or specialized security; and managed transportation. Service from FedEx Custom Critical is 
available 24 hours a day, 365 days a year. FedEx Custom Critical continuously monitors shipments through an integrated proprietary 
shipment-control system, including two-way satellite communications on exclusive-use shipments.  

FedEx Forward Depots 

FedEx Forward Depots has responsibility for critical inventory and service parts logistics, 3-D printing and technology repair. FedEx 
Forward Depots leverages innovative packing solutions, on-demand additive manufacturing and customer-driven design within the 
structure of FedEx Logistics. 

Trademarks  

The “FedEx” trademark, service mark and trade name are essential to our worldwide business. FedEx, FedEx Express, FedEx Ground, 
FedEx Freight, FedEx Office, FedEx Services, FedEx Logistics, FedEx Trade Networks Transport & Brokerage, FedEx Cross Border, 
FedEx Supply Chain, FedEx Custom Critical, FedEx Forward Depots and TNT Express, among others, are trademarks, service marks 
and trade names of Federal Express Corporation or the respective companies for which registrations, or applications for registration, 
are on file, as applicable. We have authorized, through licensing arrangements, the use of certain of our trademarks, service marks and 
trade names by our contractors and Global Service Participants to support our business. In addition, we license the use of certain of 
our trademarks, service marks and trade names on promotional items for the primary purpose of enhancing brand awareness.  

Regulation  

Air. Under the Federal Aviation Act of 1958, as amended (the “Federal Aviation Act”), both the U.S. Department of Transportation 
(“DOT”) and the Federal Aviation Administration (“FAA”) exercise regulatory authority over FedEx Express.  

The FAA’s regulatory authority relates primarily to operational aspects of air transportation, including aircraft standards and 
maintenance, as well as personnel and ground facilities, which may from time to time affect the ability of FedEx Express to operate its 
aircraft in the most efficient manner. FedEx Express holds an air carrier certificate granted by the FAA pursuant to Part 119 of the 
federal aviation regulations. This certificate is of unlimited duration and remains in effect so long as FedEx Express maintains its 
standards of safety and meets the operational requirements of the regulations.  

In September 2010, the FAA proposed rules that would significantly reduce the maximum number of hours on duty and increase the 
minimum amount of rest time for our pilots, and thus require us to hire additional pilots and modify certain of our aircraft. When the 
FAA issued final regulations in December 2011, all-cargo carriers, including FedEx Express, were exempt from these new pilot 
fatigue requirements, and instead required to continue complying with previously enacted flight and duty time rules. In December 
2012, the FAA reaffirmed the exclusion of us from the new rule. It is reasonably possible, however, that future security or flight safety 
requirements could impose material costs on us. See Item 1A of this Annual Report on Form 10-K (“Risk Factors”) for additional 
discussion of regulations related to pilots, including the FAA’s mandatory retirement age of 65, that could affect our business. 

The DOT’s authority relates primarily to economic aspects of air transportation. The DOT’s jurisdiction extends to aviation route 
authority and to other regulatory matters, including the transfer of route authority between carriers. FedEx Express holds various 
certificates issued by the DOT, authorizing FedEx Express to engage in U.S. and international air transportation of property and mail 
on a worldwide basis.  

Under the Aviation and Transportation Security Act of 2001, as amended, the Transportation Security Administration (“TSA”), an 
agency within the Department of Homeland Security, has responsibility for aviation security. The TSA requires FedEx Express to 
comply with a Full All-Cargo Aircraft Operator Standard Security Plan, which contains evolving and strict security requirements. 
These requirements are not static, but change periodically as the result of regulatory and legislative requirements, imposing additional 
security costs and creating a level of uncertainty for our operations. It is reasonably possible that these rules or other future security 
requirements could impose material costs on us.  

FedEx Express participates in the Civil Reserve Air Fleet (“CRAF”) program. Under this program, the U.S. Department of Defense 
may requisition for military use certain of FedEx Express’s wide-bodied aircraft in the event of a declared need, including a national 
emergency. FedEx Express is compensated for the operation of any aircraft requisitioned under the CRAF program at standard 
contract rates established each year in the normal course of awarding contracts. Through its participation in the CRAF program, 
FedEx Express is entitled to bid on peacetime military cargo charter business. FedEx Express, together with a consortium of other 
carriers, currently contracts with the U.S. government for such charter flights.  

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Ground. The ground transportation performed by FedEx Express is integral to its air transportation services. The enactment of the 
Federal Aviation Administration Authorization Act of 1994 abrogated the authority of states to regulate the rates, routes or services of 
intermodal all-cargo air carriers and most motor carriers. States may now only exercise jurisdiction over safety and insurance. FedEx 
Express is registered in those states that require registration.  

The operations of FedEx Ground, FedEx Freight and FedEx Custom Critical in interstate commerce are currently regulated by the 
DOT and the Federal Motor Carrier Safety Administration, which retain limited oversight authority over motor carriers. Federal 
legislation preempts regulation by the states of rates, routes and services in intrastate freight transportation.  

Like other interstate motor carriers, our operations, including those at FedEx Express, are subject to certain DOT safety requirements 
governing interstate operations. In addition, vehicle weight and dimensions remain subject to both federal and state regulations.  

International. FedEx Express’s international authority permits it to carry cargo and mail from points in its U.S. route system to 
numerous points throughout the world. The DOT regulates international routes and practices and is authorized to investigate and take 
action against discriminatory treatment of U.S. air carriers abroad. The right of a U.S. carrier to serve foreign points is subject to the 
DOT’s approval and generally requires a bilateral agreement between the U.S. and the foreign government. In addition, the carrier 
must then be granted the permission of such foreign government to provide specific flights and services. The regulatory environment 
for global aviation rights may from time to time impair the ability of FedEx Express to operate its air network in the most efficient 
manner, and efficient operations often utilize open skies provisions of aviation agreements. Additionally, global air cargo carriers, 
such as FedEx Express, are subject to current and potential additional aviation security regulation by U.S. and foreign governments.  

Our operations outside of the U.S., such as FedEx Express’s growing international domestic operations, are also subject to current and 
potential regulations, including certain postal regulations and licensing requirements, that restrict, make difficult and sometimes 
prohibit, the ability of foreign-owned companies such as FedEx Express to compete effectively in parts of the international domestic 
transportation and logistics market.  

Communication. Because of the extensive use of radio and other communication facilities in its aircraft and ground transportation 
operations, FedEx Express is subject to the Federal Communications Commission Act of 1934, as amended. Additionally, the Federal 
Communications Commission regulates and licenses FedEx Express’s activities pertaining to satellite communications.  

Environmental. Pursuant to the Federal Aviation Act, the FAA, with the assistance of the U.S. Environmental Protection Agency 
(“EPA”), is authorized to establish standards governing aircraft noise. FedEx Express’s aircraft fleet is in compliance with current 
noise standards of the federal aviation regulations. In addition to federal regulation of aircraft noise, certain airport operators have 
local noise regulations, which limit aircraft operations by type of aircraft and time of day. These regulations have had a restrictive 
effect on FedEx Express’s aircraft operations in some of the localities where they apply but do not have a material effect on any of 
FedEx Express’s significant markets. Congress’s passage of the Airport Noise and Capacity Act of 1990 established a National Noise 
Policy, which enabled FedEx Express to plan for noise reduction and better respond to local noise constraints. FedEx Express’s 
international operations are also subject to noise regulations in certain of the countries in which it operates.  

Concern over climate change, including the impact of global warming, has led to significant U.S. and international legislative and 
regulatory efforts to limit GHG emissions, including our aircraft and vehicle engine emissions. Increasingly, state and local 
governments are also considering GHG regulatory requirements.  

Compliance with such regulation and the associated potential cost is complicated by the fact that various countries and regions are 
following different approaches to the regulation of climate change. For example, the EU has established the Emissions Trading 
System (“ETS”) to regulate GHG emissions in the EU and adopted a directive in 2008 requiring each EU member state to extend the 
ETS to aviation operations. Efforts by the EU in 2009 to regulate flights arriving from or departing for airports outside of the EU were 
postponed. The EU extended its stay on the extra-territorial application of the EU ETS as applied to international flights to and from 
the European Economic Area (“EEA”) through the end of calendar 2023, contingent on successful implementation of the Carbon 
Offsetting and Reduction Scheme for International Aviation (“CORSIA”).  

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In 2016, the International Civil Aviation Organization (“ICAO”) passed a resolution adopting CORSIA, which is a global, market-
based measure for purchasing credits to offset carbon dioxide emissions and intended to aid in meeting the ICAO’s goal of carbon-
neutral growth starting in calendar 2020 by complementing industry efforts in technology, operations, infrastructure and sustainable 
aviation fuels. In June 2018, the ICAO adopted standards pertaining to country-by-country implementation including the collection 
and reporting of information on international aviation emissions beginning in calendar 2019. In furtherance of these efforts, in March 
2019 the FAA issued notice of a CORSIA program permitting U.S. carriers to submit emissions data on a voluntary basis. Data 
reported during calendar 2019 and 2020 will be used to set the calendar 2020 emissions baseline, and beginning in calendar 2021 
carriers subject to the requirements of CORSIA will be responsible for purchasing and retiring carbon credits to offset emissions in 
excess of the calendar 2020 baseline. In response to the creation of the CORSIA program, in December 2017, the EU adopted a 
proposal which indefinitely excludes from the ETS flights operating fully or partly outside the EU and gradually reduces the number 
of aviation allowances from calendar 2021. The EU has indicated that it will assess CORSIA implementation and determine the future 
status of the ETS as applied to international aviation to and from the EEA. We expect compliance with CORSIA to increase FedEx 
operating expenses beginning in calendar 2021. The amount of such increase will ultimately depend on a number of factors, including 
the number of our flights subject to CORSIA, the fuel efficiency of our fleet, the average growth of the aviation sector, our ability to 
utilize sustainable aviation fuels in the future and the price of ICAO-eligible emission units or offsets required to be purchased by 
FedEx.  

Additionally, in calendar 2016, the EPA issued a finding that aircraft engine GHG emissions cause or contribute to air pollution that 
may reasonably be anticipated to endanger public health or welfare. In March 2017, ICAO adopted new carbon dioxide emissions 
standards that would apply not only to new aircraft types as of calendar 2020, but also to new deliveries of current in-production 
aircraft types from calendar 2023. Additionally, a cutoff date of calendar 2028 for production of aircraft that do not comply with 
proposed standards was adopted. These standards are considered to be especially stringent for larger aircraft weighing over 60 tons. 
The calendar 2016 EPA finding is a regulatory prerequisite to the adoption of the new certification standard for new aircraft 
emissions, expected in calendar 2019 or 2020. In the past, the U.S. Congress has also considered bills that would regulate GHG 
emissions, and some form of federal climate change legislation is possible in the future. However, in calendar 2017 the U.S. withdrew 
from the Paris climate accord, an agreement among 196 countries to reduce GHG emissions, and that withdrawal’s effect on future 
U.S. policy regarding GHG emissions and on other GHG regulation is uncertain. Nevertheless, the extent to which other countries 
implement that agreement could have an adverse direct or indirect effect on our business. 

We are also subject to federal, state and local environmental laws and regulations relating to, among other things, the shipment of 
dangerous goods and contingency planning for spills of petroleum products. Additionally, we are subject to numerous regulations 
dealing with underground fuel storage tanks, hazardous waste handling, vehicle and equipment emissions and noise and the discharge 
of effluents from our properties and equipment. We have environmental management programs designed to ensure compliance with 
these regulations.  

Export Controls. In recent years, the U.S. government has increased the number of companies and persons subject to U.S. export 
control regulations. Such regulations can restrict the types of items that FedEx is permitted to transport for or deliver to certain 
entities, and in some instances may prohibit FedEx from serving certain entities altogether. Violations of these regulations can result 
in significant monetary and other penalties. For example, the Export Control Reform Act of 2018 (the “ECRA”) and its implementing 
regulations, the Export Administration Regulations (the “EARs”), hold carriers such as FedEx strictly liable for shipments that may 
violate the EARs without requiring evidence that the carriers had knowledge of any violations. Violations of the ECRA can result in 
criminal penalties of up to $1 million and civil penalties of $300,000 (or twice the value of the transaction) per individual violation. 
FedEx is investing in improvements and updates to its export control compliance programs. However, the heightened focus on export 
controls by the U.S. government increases FedEx’s exposure to potential regulatory penalties and could result in higher compliance 
costs. See “Recent Developments” below for information regarding a lawsuit recently filed by FedEx against the U.S. Department of 
Commerce relating to the enforcement of prohibitions contained in the EARs. 

Customs. Our activities, including customs brokerage and freight forwarding, are subject to regulation by U.S. Customs and Border 
Protection and the TSA within the Department of Homeland Security (customs brokerage and security issues), the U.S. Federal 
Maritime Commission (ocean freight forwarding) and the DOT (air freight forwarding). Our offshore operations are subject to similar 
regulation by the regulatory authorities of foreign jurisdictions.  

Labor. All U.S. employees at FedEx Express are covered by the Railway Labor Act of 1926, as amended (the “RLA”), while labor 
relations within the U.S. at our other companies are governed by the National Labor Relations Act of 1935, as amended (the 
“NLRA”). Under the RLA, groups that wish to unionize must do so across nationwide classes of employees. The RLA also requires 
mandatory government-led mediation of contract disputes supervised by the National Mediation Board before a union can strike or an 
employer can replace employees or impose contract terms. This part of the RLA helps minimize the risk of strikes that would shut 
down large portions of the economy. Under the NLRA, employees can unionize in small localized groups, and government-led 
mediation is not a required step in the negotiation process.  

- 20 - 

 
The RLA was originally passed to govern railroad and express carrier labor negotiations. As transportation systems evolved, the law 
expanded to cover airlines, which are the dominant national transportation systems of today. As an air express carrier with an 
integrated air/ground network, FedEx Express and its employees have been covered by the RLA since the founding of the company in 
1971. The purpose of the RLA is to offer employees a process by which to unionize (if they choose) and engage in collective 
bargaining while also protecting global commerce from damaging work stoppages and delays. Specifically, the RLA ensures that an 
entire transportation system, such as at FedEx Express, cannot be shut down by the actions of a local segment of the network.  

The U.S. Congress has, in the past, considered adopting changes in labor laws that would make it easier for unions to organize units of 
our employees. For example, there is always a possibility that Congress could remove most FedEx Express employees from the 
jurisdiction of the RLA, thereby exposing the FedEx Express network to sporadic labor disputes and the risk that small groups of 
employees could disrupt the entire air/ground network. In addition, federal and state governmental agencies, such as the National 
Mediation Board and the NLRB, have and may continue to take actions that could make it easier for our employees to organize under 
the RLA or NLRA. For a description of these potential labor law changes, see Item 1A of this Annual Report on Form 10-K (“Risk 
Factors”). 

Data Protection. Recently, there has been heightened regulatory and enforcement focus on data protection in the U.S. (at both the state 
and federal level) and abroad. For example, the EU’s General Data Protection Regulation (“GDPR”), which became effective in May 
2018, greatly increases the jurisdictional reach of EU law and adds a broad array of requirements related to personal data, including 
individual notice and opt-out preferences and the public disclosure of significant data breaches. Additionally, violations of the GDPR 
can result in fines of as much as 4% of a company’s annual revenue. Other governments have enacted or are enacting similar data 
protection laws, and are considering data localization laws that require data to stay within their borders. For more information 
regarding data protection regulation, see Item 1A of this Annual Report on Form 10-K (“Risk Factors”). 

Recent Developments 

On June 24, 2019, FedEx filed suit in U.S. District Court in the District of Columbia seeking to enjoin the U.S. Department of 
Commerce from enforcing prohibitions contained in the EARs against FedEx. FedEx believes that the EARs violate common carriers’ 
rights to due process under the Fifth Amendment of the U.S. Constitution as they unreasonably hold common carriers strictly liable for 
shipments that may violate the EARs without requiring evidence that the carriers had knowledge of any violations. 

ITEM 1A. RISK FACTORS  

We present information about our risk factors on pages 85 through 95 of this Annual Report on Form 10-K.  

ITEM 1B. UNRESOLVED STAFF COMMENTS  

None.  

ITEM 2. PROPERTIES  

FedEx Express Segment  

FedEx Express’s principal owned and leased properties include its aircraft, vehicles, major sorting and handling facilities, 
administration buildings, FedEx Drop Boxes and data processing and telecommunications equipment.  

- 21 - 

 
 
Aircraft and Vehicles  

As of May 31, 2019, FedEx Express’s aircraft fleet consisted of the following:  

Description 
Boeing B777F 
Boeing MD11 
Boeing MD10-30 
Boeing MD10-10 
Boeing 767F 
Airbus A300-600 
Airbus A310-300 
Boeing B757-200 
ATR-72 
ATR-42 
Cessna 208B 
Total 

Owned 

Leased 

Total 

Maximum Gross 
Structural Payload 
(Pounds per Aircraft) 

35         
47         
13         
20         
73         
39         
10         
119         
21         
25         
237         
639         

3         
10         
—         
—         
—         
29         
—         
—         
—         
—         
—         
42         

38 (1) 
57   
13   
20   
73 (1) 
68   
10   
119   
21   
25   
237   
681   

233,300    
192,600    
175,900    
137,500    
127,100    
106,600    
83,170    
63,000    
17,970    
12,070    
2,830    

(1) 

Includes one aircraft not currently in operation and undergoing pre-service modification.  

At May 31, 2019, FedEx Express operated approximately 91,000 vehicles (including approximately 27,000 owner-operated vehicles 
that support TNT Express) in its global network. 

Aircraft Purchase Commitments 

The following table is a summary of the number and type of aircraft we were committed to purchase as of May 31, 2019, with the year 
of expected delivery:  

2020 
2021 
2022 
2023 
2024 
Thereafter 
Total 

Cessna 

SkyCourier 408       ATR 72-600F      
—       
12       
12       
12       
14       
—       
50       

—       
5       
6       
6       
6       
7       
30       

B767F(1) 

B777F(2) 

Total 

17       
18       
12       
6       
—       
—       
53       

5       
2       
3       
4       
4       
2       
20       

22   
37   
33   
28   
24   
9   
153   

(1)  As of May 31, 2019, our obligation to purchase five B767F aircraft was conditioned upon there being no event that causes FedEx 

Express or its employees not to be covered by the RLA. 

(2)  As of May 31, 2019, our obligation to purchase six B777F aircraft was conditioned upon there being no event that causes FedEx 

Express or its employees not to be covered by the RLA. 

As of May 31, 2019, we had $1.1 billion in deposits and progress payments on aircraft purchases and other planned aircraft-related 
transactions. See Note 17 of the accompanying consolidated financial statements for more information about our purchase 
commitments and options.  

On June 24, 2019, FedEx Express exercised options to purchase an additional six B767F aircraft for delivery in 2022.   

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Lease 
Expiration 
Year 

2036 

2028 

2028 

2021 

2030 

2036 
2031 

Sorting and Handling Facilities  

At May 31, 2019, FedEx Express operated the following major sorting and handling facilities:  

Location 
Primary 
Memphis, Tennessee 

National 
Indianapolis, Indiana 

Miami, Florida(2) 
Regional 
Fort Worth, Texas 

Acres 

Square 
Feet 

Sorting 
Capacity 
(per hour)(1) 

800   

3,607,973   

484,000   

452        

2,509,000        

184,000   

Lessor 

Memphis-Shelby County 
Airport Authority 

Indianapolis Airport 
Authority 

29        

143,322        

7,000      Aero Miami FX, LLC 

168        

948,000        

Newark, New Jersey 

70        

595,000        

Oakland, California 
Greensboro, N. Carolina 

75        
165        

448,935        
593,000        

156,000   

76,000   

Fort Worth Alliance Airport 
Authority 
Port Authority of New York 
and New Jersey 
63,000      City of Oakland 
23,000   

Piedmont Triad Airport 
Authority 

Metropolitan 
Chicago, Illinois 
Los Angeles, California 
International 
Anchorage, Alaska(4) 

Paris, France(5) 
Cologne, Germany(5) 
Guangzhou, China(6) 

Osaka, Japan(6) 
Toronto, Canada(7) 

(1)  Documents and packages.  

54        
34        

481,350        
305,300        

23,000      City of Chicago 
57,000      City of Los Angeles 

2028 
2021/2025(3) 

64        

332,000        

25,000   

State of Alaska, 
Department of 
Transportation and 
Public Facilities 

111        
11        
155        

1,238,000        
325,000        
873,006        

17        
29   

425,206        
341,881   

63,000      Aeroports de Paris 
20,000      Cologne Bonn Airport 
56,000   

Guangdong Airport 
Management Corp. 

9,000      Kansai Airports 
13,000   

Greater Toronto Airports 
Authority 

2023 

2048 
2040 
2029 

2024 
2022 

(2)  Handles international express package and freight shipments to and from Latin America and the Caribbean. 

(3)  Property is held under two separate leases — the lease for the sorting and handling facility expires in 2021, and the lease for the 

ramp expansion expires in 2025.  

(4)  Handles international express package and freight shipments to and from Asia, Europe and North America.  

(5)  Handles intra-Europe express package and freight shipments, as well as international express package and freight shipments to 

and from Europe.  

(6)  Handles intra-Asia express package and freight shipments, as well as international express package and freight shipments to and 

from Asia.  

 (7)   Handles intra-Canada express package and freight shipments, as well as international express package and freight shipments to 

and from Canada. 

FedEx Express’s primary sorting facility, which serves as the center of its multiple hub-and-spoke system, is located at the Memphis 
International Airport. FedEx Express’s facilities at the Memphis International Airport also include aircraft hangars, aircraft ramp 
areas, vehicle parking areas, flight training and fuel facilities, the FedEx Cold Chain Center, administrative offices and warehouse 
space.  

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FedEx Express leases these facilities from the Memphis-Shelby County Airport Authority (the “Authority”). The lease obligates 
FedEx Express to maintain and insure the leased property and to pay all related taxes, assessments and other charges. The lease is 
subordinate to, and FedEx Express’s rights thereunder could be affected by, any future lease or agreement between the Authority and 
the U.S. government.  

FedEx Express has additional major international sorting-and-handling facilities located at Narita Airport in Tokyo and Stansted 
Airport outside London. FedEx Express also has a substantial presence at airports in Hong Kong, Taiwan and Dubai. 

TNT Express operates a central air hub near Liege, Belgium and a central European road hub in Duiven, The Netherlands. 

Administrative and Other Properties and Facilities  

The World Headquarters of FedEx Express is located in southeastern Shelby County, Tennessee. FedEx Express international 
headquarters are located in Hoofddorp, The Netherlands. As of May 31, 2019, FedEx Express owned or leased 656 facilities for city 
station operations in the U.S. In addition, 521 city stations are owned or leased throughout FedEx Express’s international network. 
The majority of these leases are for terms of five to ten years. City stations serve as a sorting and distribution center for a particular 
city or region. We believe that suitable alternative facilities are available in each locale on satisfactory terms, if necessary. 

As of May 31, 2019, TNT Express had over 780 facilities worldwide, including road hubs, air hubs, depots and office facilities. These 
facilities are strategically located to cover the geographic areas served by TNT Express. 

As of May 31, 2019, FedEx Express had approximately 36,000 Drop Boxes. FedEx Express customers can also ship from 
approximately 31,000 staffed drop-off locations, including FedEx Office stores and FedEx Authorized ShipCenters. Internationally, 
FedEx Express had approximately 48,000 drop-off locations, including approximately 27,000 TNT Express drop-off locations.  

FedEx Ground Segment  

FedEx Ground’s corporate offices are located in the Pittsburgh, Pennsylvania area. As of May 31, 2019, FedEx Ground owned or 
leased 619 facilities, including 39 hubs. In addition, approximately 69,000 vehicles owned or leased by service providers support 
FedEx Ground’s business. Of the 421 facilities that supported FedEx Home Delivery as of May 31, 2019, 388 were co-located with 
existing FedEx Ground facilities. Leased facilities generally have terms of five years or less. The 39 hub facilities are strategically 
located to cover the geographic area served by FedEx Ground. The hub facilities average approximately 483,000 square feet and range 
in size from approximately 107,000 to 1,054,000 square feet.  

FedEx Freight Segment  

FedEx Freight’s corporate headquarters are located in Memphis, Tennessee, with some administrative offices in Harrison, Arkansas. 
As of May 31, 2019, FedEx Freight operated approximately 28,000 vehicles and 373 service centers, which are strategically located to 
provide service throughout North America. These facilities range in size from approximately 1,000 to 273,000 square feet of office 
and dock space.  

FedEx Services Segment  

FedEx Services’ corporate headquarters are located in Memphis, Tennessee. FedEx Services leases state-of-the-art technology centers 
in Collierville, Tennessee and Colorado Springs, Colorado. These facilities house personnel responsible for strategic software 
development and other functions that support FedEx’s technology and e-commerce solutions.  

FedEx Office’s corporate headquarters are located in Plano, Texas in leased facilities. As of May 31, 2019, FedEx Office operated 
approximately 2,100 customer-facing stores and also operated 31 centralized production centers. Substantially all FedEx Office stores 
are leased, generally for terms of five to ten years with varying renewal options. FedEx Office stores are generally located in strip 
malls, office buildings or stand-alone structures and customer-facing stores average approximately 3,300 square feet in size.  

The FedEx Authorized ShipCenter program offers U.S. domestic and international FedEx Express and FedEx Ground shipping and 
drop-off services through a network of over 5,000 franchised and independent “pack and ship” retail locations. Additionally, FedEx 
Services has an agreement with Office Depot, Inc. to offer U.S. domestic and international FedEx Express and FedEx Ground 
shipping and drop-off services at Office Depot and OfficeMax retail locations (approximately 1,300 locations). 

During 2018, we entered into an agreement to place up to 500 new FedEx Office locations within select U.S. Walmart stores 
nationwide. As of May 31, 2019, we have opened over 200 FedEx Office locations inside Walmart stores. 

- 24 - 

 
FedEx Logistics 

FedEx Logistics’ corporate headquarters are located in Memphis, Tennessee. As of May 31, 2019, FedEx Trade Networks Transport 
& Brokerage had approximately 150 offices in 130 service locations throughout North America and in Africa, Asia-Pacific, Europe, 
India, Latin America and the Middle East. In addition, as of May 31, 2019, FedEx Supply Chain had approximately 110 facilities 
through which it operates its supply chain logistics services. 

ITEM 3. LEGAL PROCEEDINGS  

FedEx and its subsidiaries are subject to legal proceedings and claims that arise in the ordinary course of their business. For a 
description of certain pending legal proceedings, see Note 18 of the accompanying consolidated financial statements. 

ITEM 4. MINE SAFETY DISCLOSURES  

Not applicable.  

- 25 - 

 
 
 
INFORMATION ABOUT OUR EXECUTIVE OFFICERS  

Information regarding executive officers of FedEx is as follows:  

Name and Office 

 Age  

Positions and Offices Held and Business Experience 

Frederick W. Smith 
Chairman and Chief Executive 
Officer 

74  Chairman and Chief Executive Officer of FedEx since January 1998; Chairman of FedEx 

Express since 1975; President of FedEx from January 1998 to January 2017; Chairman, 
President and Chief Executive Officer of FedEx Express from April 1983 to January 
1998; Chief Executive Officer of FedEx Express from 1977 to January 1998; and 
President of FedEx Express from June 1971 to February 1975. 

Mark R. Allen 
Executive Vice President, General 
Counsel and Secretary 

63 

Jill C. Brannon 
Executive Vice President — Chief 
Sales Officer 

55 

Executive Vice President, General Counsel and Secretary of FedEx since October 2017; 
Executive Vice President, General Counsel — Select of FedEx from September 2017 to 
October 2017; Senior Vice President, Legal International of FedEx Express from July 
2010 to September 2017; Vice President, Legal — Europe, Middle East, Africa and 
Indian Subcontinent Region of FedEx Express from October 2000 to July 2010; Vice 
President, Legal — Asia Pacific of FedEx Express from 1996 to October 2000; and 
various legal positions with FedEx Express from 1982 to 1996. 

Executive Vice President — Chief Sales Officer of FedEx since March 2019; Senior Vice 
President, Sales — Europe, Middle East, Africa and Indian Subcontinent Region of 
FedEx Express from May 2016 to March 2019; Senior Vice President — Sales of FedEx 
Services from July 2006 to May 2016; Vice President — Sales of FedEx Services from 
July 2003 to June 2006; Vice President — Solutions of FedEx Services from July 2002 to 
June 2003; Vice President — Marketing of FedEx Services from June 2001 to June 2002; 
and various positions in sales, operations, marketing and strategic planning from 1985 to 
May 2002. 

Brie A. Carere 
Executive Vice President — Chief 
Marketing and Communications 
Officer 

Robert B. Carter 
Executive Vice President — 
FedEx Information Services and 
Chief Information Officer 

Donald F. Colleran 
President and Chief Executive 
Officer, FedEx Express 

41 

60 

63 

Executive Vice President — Chief Marketing and Communications Officer of FedEx 
since January 2019; Senior Vice President, Global Portfolio Marketing of FedEx Services 
from October 2016 to December 2018; Vice President, Marketing, Customer Experience 
and Corporate Communications for FedEx Express Canada from October 2010 to 
October 2016; and various positions in marketing, customer experience and strategy with 
FedEx Express Canada from 2001 to October 2010. 

Executive Vice President — FedEx Information Services and Chief Information Officer 
of FedEx since January 2007; Executive Vice President and Chief Information Officer of 
FedEx from June 2000 to January 2007; Corporate Vice President and Chief Technology 
Officer of FedEx from February 1998 to June 2000; Vice President — Corporate Systems 
Development of FedEx Express from September 1993 to February 1998; and Managing 
Director — Systems Development of FedEx Express from April 1993 to September 1993. 
Mr. Carter serves as a director of New York Life Insurance Company, a mutual life 
insurance company. 

President and Chief Executive Officer of FedEx Express since March 2019; Executive 
Vice President — Chief Sales Officer of FedEx from January 2017 to March 2019; 
Executive Vice President — Global Sales of FedEx Services from 2006 to January 2017; 
Senior Vice President — International Sales from 2003 to 2006; Senior Vice President — 
Canada of FedEx Express from 2000 to 2003; Vice President — Sales/APAC from 1997 
to 2000; and various management positions in sales with FedEx Express from 1989 to 
1997. Mr. Colleran serves as a director of ABM Industries Incorporated, a provider of 
facility solutions, and as a director of EastGroup Properties, Inc., an equity real estate 
investment trust. 

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Name and Office 

Alan B. Graf, Jr. 
Executive Vice President and 
Chief Financial Officer 

 Age  

65 

Henry J. Maier 
President and Chief Executive 
Officer, FedEx Ground 

65 

Positions and Offices Held and Business Experience 

Executive Vice President and Chief Financial Officer of FedEx since January 1998; 
Executive Vice President and Chief Financial Officer of FedEx Express from February 
1996 to January 1998; Senior Vice President and Chief Financial Officer of FedEx Express 
from December 1991 to February 1996; Vice President and Treasurer of FedEx Express 
from August 1987 to December 1991; and various management positions in finance and a 
senior financial analyst at FedEx Express from 1980 to 1987. Mr. Graf serves as a director 
of Mid-America Apartment Communities, Inc., a real estate investment trust that focuses on 
acquiring, constructing, developing, owning and operating apartment communities, and as a 
director of NIKE, Inc., a designer and marketer of athletic footwear, apparel, equipment and 
accessories for sports and fitness activities. 

President and Chief Executive Officer of FedEx Ground since June 2013; Executive Vice 
President — Strategic Planning and Communications of FedEx Ground from September 
2009 to June 2013; Senior Vice President — Strategic Planning and Communications of 
FedEx Ground from December 2006 to September 2009; Vice President — Marketing of 
FedEx Services from March 2000 to December 2006; Vice President — Marketing and 
Communications of FedEx Ground from June 1999 to March 2000; and various 
management positions in logistics, sales, marketing and communications with RPS, Inc. 
and Caliber Logistics, Inc. from 1986 to 1999. Mr. Maier serves as a director of Kansas 
City Southern, a transportation holding company that has railroad investments in the U.S., 
Mexico and Panama. 

John A. Smith 
President and Chief Executive 
Officer, FedEx Freight 
Corporation 

Rajesh Subramaniam 
President and Chief Operating 
Officer 

57 

53 

President and Chief Executive Officer of FedEx Freight since August 2018; President and 
Chief Executive Officer — Select of FedEx Freight from May 2018 to August 2018; 
Senior Vice President — Operations of FedEx Freight from May 2015 to May 2018; Vice 
President — Safety, Fleet Maintenance and Facilities Services of FedEx Freight from 
June 2011 to May 2015; Vice President — Operations of FedEx National LTL, Inc. from 
April 2010 to June 2011; Vice President — Transportation/Fleet Maintenance of FedEx 
National LTL, Inc. from March 2008 to April 2010; and various management positions at 
FedEx Freight from 2000 to 2008. 

President and Chief Operating Officer since March 2019; President and Chief Executive 
Officer of FedEx Express from January 2019 to March 2019; Executive Vice President — 
Chief Marketing and Communications Officer of FedEx from January 2017 to December 
2018; Executive Vice President — Marketing & Communications of FedEx Services 
from 2013 to January 2017; Senior Vice President — Marketing from 2006 to 2013; 
Senior Vice President — Canada of FedEx Express from 2003 to 2006; Vice President — 
Marketing/APAC of FedEx Express from 2000 to 2003; Vice President — APAC, EC & 
CS of FedEx Express from 1999 to 2000; and various management and marketing analyst 
positions at FedEx Express from 1991 to 1999. Mr. Subramaniam serves as a director of 
First Horizon National Corporation, a financial services holding company. 

Executive officers are elected by, and serve at the discretion of, the Board of Directors. There is no arrangement or understanding 
between any executive officer and any person, other than a director or executive officer of FedEx or of any of its subsidiaries acting in 
his or her official capacity, pursuant to which any executive officer was selected. There are no family relationships between any 
executive officer and any other executive officer or director of FedEx, or any person nominated or chosen to become a director or 
executive officer.  

- 27 - 

 
  
  
  
 
 
 
 
PART II  

ITEM 5. MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND ISSUER 
PURCHASES OF EQUITY SECURITIES  

FedEx’s common stock is listed on the New York Stock Exchange under the symbol “FDX.” As of July 12, 2019, there were 11,882 
holders of record of our common stock.  

We expect to continue to pay regular quarterly cash dividends, though each quarterly dividend payment is subject to review and 
approval by our Board of Directors. We evaluate our dividend payment amount on an annual basis. There are no material restrictions 
on our ability to declare dividends, nor are there any material restrictions on the ability of our subsidiaries to transfer funds to us in the 
form of cash dividends, loans or advances. 

The following table provides information on FedEx’s repurchases of our common stock during the fourth quarter of 2019.  

ISSUER PURCHASES OF EQUITY SECURITIES  

Period 
Mar. 1-31, 2019 
Apr. 1-30, 2019 
May 1-31, 2019 

Total 

Total Number of 
Shares Purchased 

Average Price 
Paid per Share 

Total Number of 
Shares  Purchased 
as Part of 
Publicly 
Announced 
Programs 

Maximum 
Number of 
Shares That May 
Yet Be Purchased 
Under the 
Programs 

210,000      $ 
210,000        
220,000        
640,000      $ 

177.75        
190.59        
174.54        
180.86        

210,000        
210,000        
220,000        
640,000        

5,527,200   
5,317,200   
5,097,200   

The repurchases were made under the stock repurchase program approved by our Board of Directors and announced on January 26, 
2016 and through which we are authorized to purchase, in the open market or in privately negotiated transactions, up to an aggregate 
of 25 million shares of our common stock. As of July 12, 2019, 5.1 million shares remained authorized for purchase under the January 
2016 stock repurchase program, which is the only such program that currently exists. The program does not have an expiration date.  

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ITEM 6. SELECTED FINANCIAL DATA  

Selected financial data as of and for the five years ended May 31, 2019 is presented on pages 149-150 of this Annual Report on 
Form 10-K.  

ITEM 7. MANAGEMENT’S DISCUSSION AND ANALYSIS OF RESULTS OF OPERATIONS AND FINANCIAL 
CONDITION  

Management’s discussion and analysis of results of operations and financial condition is presented on pages 50 through 96 of this 
Annual Report on Form 10-K.  

ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK  

Quantitative and qualitative information about market risk is presented on page 148 of this Annual Report on Form 10-K.  

ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA  

FedEx’s consolidated financial statements, together with the notes thereto and the report of Ernst & Young LLP dated July 16, 2019 
thereon, are presented on pages 100 through 147 of this Annual Report on Form 10-K.  

ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL 
DISCLOSURE  

None.  

ITEM 9A. CONTROLS AND PROCEDURES  

Management’s Evaluation of Disclosure Controls and Procedures  

The management of FedEx, with the participation of our principal executive and financial officers, has evaluated the effectiveness of 
our disclosure controls and procedures in ensuring that the information required to be disclosed in our filings under the Securities 
Exchange Act of 1934, as amended, is recorded, processed, summarized and reported within the time periods specified in the SEC’s 
rules and forms, including ensuring that such information is accumulated and communicated to FedEx management as appropriate to 
allow timely decisions regarding required disclosure. Based on such evaluation, our principal executive and financial officers have 
concluded that such disclosure controls and procedures were effective as of May 31, 2019 (the end of the period covered by this 
Annual Report on Form 10-K).  

Assessment of Internal Control Over Financial Reporting  

Management’s report on our internal control over financial reporting is presented on page 97 of this Annual Report on Form 10-K. 
The report of Ernst & Young LLP with respect to our internal control over financial reporting is presented on page 98 of this Annual 
Report on Form 10-K.  

Changes in Internal Control Over Financial Reporting  

During our fiscal quarter ended May 31, 2019, no change occurred in our internal control over financial reporting that has materially 
affected, or is reasonably likely to materially affect, our internal control over financial reporting. 

ITEM 9B. OTHER INFORMATION  

None.   

- 29 - 

 
PART III 

ITEM 10. DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE  

Information regarding members of the Board of Directors and certain other aspects of FedEx’s corporate governance (such as the 
procedures by which FedEx’s stockholders may recommend nominees to the Board of Directors and information about the Audit 
Committee, including its members and our “audit committee financial expert”) will be presented in FedEx’s definitive proxy statement 
for its 2019 annual meeting of stockholders, which will be held on September 23, 2019, and is incorporated herein by reference. 
Information regarding executive officers of FedEx is included above in Part I of this Annual Report on Form 10-K under the caption 
“Information About Our Executive Officers” pursuant to the Instruction to Item 401 of Regulation S-K and General Instruction G(3) 
of Form 10-K. Information regarding FedEx’s Code of Business Conduct and Ethics is included above in Part I, Item 1 of this Annual 
Report on Form 10-K under the caption “Reputation and Responsibility — Governance.”  

ITEM 11. EXECUTIVE COMPENSATION  

Information regarding director and executive compensation will be presented in FedEx’s definitive proxy statement for its 2019 
annual meeting of stockholders, which will be held on September 23, 2019, and is incorporated herein by reference.  

ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED 
STOCKHOLDER MATTERS  

Information regarding security ownership of certain beneficial owners and management and related stockholder matters, as well as 
equity compensation plan information, will be presented in FedEx’s definitive proxy statement for its 2019 annual meeting of 
stockholders, which will be held on September 23, 2019, and is incorporated herein by reference.  

ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE  

Information regarding certain relationships and transactions with related persons (including FedEx’s policies and procedures for the 
review and preapproval of related person transactions) and director independence will be presented in FedEx’s definitive proxy 
statement for its 2019 annual meeting of stockholders, which will be held on September 23, 2019, and is incorporated herein by 
reference.  

ITEM 14. PRINCIPAL ACCOUNTANT FEES AND SERVICES  

Information regarding the fees for services provided by Ernst & Young LLP during 2019 and 2018 and the Audit Committee’s 
administration of the engagement of Ernst & Young LLP, including the Committee’s preapproval policies and procedures (such as 
FedEx’s Policy on Engagement of Independent Auditor), will be presented in FedEx’s definitive proxy statement for its 2019 annual 
meeting of stockholders, which will be held on September 23, 2019, and is incorporated herein by reference.  

- 30 - 

 
ITEM 15. EXHIBITS, FINANCIAL STATEMENT SCHEDULES  

(a)(1) and (2) Financial Statements; Financial Statement Schedules  

PART IV  

FedEx’s consolidated financial statements, together with the notes thereto and the report of Ernst & Young LLP dated July 16, 2019 
thereon, are listed on page 49 and presented on pages 100 through 147 of this Annual Report on Form 10-K. FedEx’s “Schedule II — 
Valuation and Qualifying Accounts,” together with the report of Ernst & Young LLP dated July 16, 2019 thereon, is presented on 
pages 151 through 152 of this Annual Report on Form 10-K. All other financial statement schedules have been omitted because they 
are not applicable or the required information is included in FedEx’s consolidated financial statements or the notes thereto.  

(a)(3) Exhibits  

Exhibit 
Number 

       *2.1 

         3.1 

         3.2 

    ** 4.1 

         4.2 

         4.3 

         4.4 

         4.5 

         4.6 

         4.7 

         4.8 

         4.9 

Description of Exhibit 

Plan of Acquisition, Reorganization, Arrangement, Liquidation or Succession  

Commitment Agreement dated as of May 3, 2018, by and among FedEx, Metropolitan Life Insurance Company and 
State Street Global Advisors Trust Company, in its capacity as the independent fiduciary of the FedEx Corporation 
Employees’ Pension Plan and the FedEx Freight Pension Plan. Schedules and other attachments to this exhibit have 
been omitted pursuant to Item 601(a)(5) of Regulation S-K because the information contained therein is not material 
and is not otherwise publicly disclosed. FedEx will furnish supplementally copies of such attachments to the SEC or 
its staff upon request. (Filed as Exhibit 2.1 to FedEx’s FY18 Annual Report on Form 10-K, and incorporated herein 
by reference.) 

Certificate of Incorporation and Bylaws 

Third Amended and Restated Certificate of Incorporation of FedEx. (Filed as Exhibit 3.1 to FedEx’s Current Report 
on Form 8-K dated September 26, 2011 and filed September 28, 2011, and incorporated herein by reference.)  

Amended and Restated Bylaws of FedEx. (Filed as Exhibit 3.1 to FedEx’s Current Report on Form 8-K dated and 
filed March 11, 2019, and incorporated herein by reference.) 

Long-Term Debt Instruments 

Description of Capital Stock and Debt Securities. 

Indenture, dated as of August 8, 2006, between FedEx, the Guarantors named therein and The Bank of New York 
Mellon Trust Company, N.A. (formerly, The Bank of New York Trust Company, N.A.), as trustee. (Filed as 
Exhibit 4.3 to FedEx’s Registration Statement on Form S-3 filed on September 19, 2012, and incorporated herein by 
reference.)  

Supplemental Indenture No. 3, dated as of July 27, 2012, between FedEx, the Guarantors named therein and The 
Bank of New York Mellon Trust Company, N.A., as trustee. (Filed as Exhibit 4.5 to FedEx’s Registration Statement 
on Form S-3 filed on September 19, 2012, and incorporated herein by reference.)  

Form of 2.625% Note due 2022. (Included in Exhibit 4.5 to FedEx’s Registration Statement on Form S-3 filed on 
September 19, 2012, and incorporated herein by reference.)  

Form of 3.875% Note due 2042. (Included in Exhibit 4.5 to FedEx’s Registration Statement on Form S-3 filed on 
September 19, 2012, and incorporated herein by reference.)  

Supplemental Indenture No. 4, dated as of April 11, 2013, between FedEx, the Guarantors named therein and The 
Bank of New York Mellon Trust Company, N.A., as trustee. (Filed as Exhibit 4.1 to FedEx’s Current Report on 
Form 8-K dated and filed April 11, 2013, and incorporated herein by reference.)  

Form of 2.70% Note due 2023. (Included in Exhibit 4.1 to FedEx’s Current Report on Form 8-K dated and filed 
April 11, 2013, and incorporated herein by reference.)  

Form of 4.10% Note due 2043. (Included in Exhibit 4.1 to FedEx’s Current Report on Form 8-K dated and filed 
April 11, 2013, and incorporated herein by reference.)  

Supplemental Indenture No. 5, dated as of January 9, 2014, between FedEx, the Guarantors named therein and The 
Bank of New York Mellon Trust Company, N.A., as trustee. (Filed as Exhibit 4.1 to FedEx’s Current Report on 
Form 8-K dated and filed January 9, 2014, and incorporated herein by reference.)  

- 31 - 

 
  
 
 
 
 
  
 
 
 
  
 
 
 
 
 
 
 
 
 
 
         4.10 

         4.11 

         4.12 

         4.13 

         4.14 

         4.15 

         4.16 

         4.17 

         4.18 

         4.19 

         4.20 

         4.21 

         4.22 

         4.23 

         4.24 

         4.25 

         4.26 

         4.27 

         4.28 

         4.29 

Form of 4.000% Note due 2024. (Included in Exhibit 4.1 to FedEx’s Current Report on Form 8-K dated and filed 
January 9, 2014, and incorporated herein by reference.)  

Form of 4.900% Note due 2034. (Included in Exhibit 4.1 to FedEx’s Current Report on Form 8-K dated and filed 
January 9, 2014, and incorporated herein by reference.)  

Form of 5.100% Note due 2044. (Included in Exhibit 4.1 to FedEx’s Current Report on Form 8-K dated and filed 
January 9, 2014, and incorporated herein by reference.)  

Supplemental Indenture No. 6, dated as of January 9, 2015, between FedEx, the Guarantors named therein and The 
Bank of New York Mellon Trust Company, N.A., as trustee. (Filed as Exhibit 4.1 to FedEx’s Current Report on 
Form 8-K dated and filed January 9, 2015, and incorporated herein by reference.)  

Form of 2.300% Note due 2020. (Included in Exhibit 4.1 to FedEx’s Current Report on Form 8-K dated and filed 
January 9, 2015, and incorporated herein by reference.)  

Form of 3.200% Note due 2025. (Included in Exhibit 4.1 to FedEx’s Current Report on Form 8-K dated and filed 
January 9, 2015, and incorporated herein by reference.)  

Form of 3.900% Note due 2035. (Included in Exhibit 4.1 to FedEx’s Current Report on Form 8-K dated and filed 
January 9, 2015, and incorporated herein by reference.)  

Form of 4.100% Note due 2045. (Included in Exhibit 4.1 to FedEx’s Current Report on Form 8-K dated and filed 
January 9, 2015, and incorporated herein by reference.)  

Form of 4.500% Note due 2065. (Included in Exhibit 4.1 to FedEx’s Current Report on Form 8-K dated and filed 
January 9, 2015, and incorporated herein by reference.)  

Indenture, dated as of October 23, 2015, between FedEx, the Guarantors named therein and Wells Fargo Bank, 
National Association, as trustee. (Filed as Exhibit 4.1 to FedEx’s Current Report on Form 8-K dated and filed 
October 23, 2015, and incorporated herein by reference.)  

Supplemental Indenture No. 1, dated as of October 23, 2015, between FedEx, the Guarantors named therein and 
Wells Fargo Bank, National Association, as trustee. (Filed as Exhibit 4.2 to FedEx’s Current Report on Form 8-K 
dated and filed October 23, 2015, and incorporated herein by reference.)  

Form of 4.750% Note due 2045. (Included in Exhibit 4.2 to FedEx’s Current Report on Form 8-K dated and filed 
October 23, 2015, and incorporated herein by reference.)  

Supplemental Indenture No. 2, dated as of March 24, 2016, between FedEx, the Guarantors named therein and 
Wells Fargo Bank, National Association, as trustee. (Filed as Exhibit 4.2 to FedEx’s Current Report on Form 8-K 
dated and filed March 24, 2016, and incorporated herein by reference.)  

Form of 3.250% Note due 2026. (Included in Exhibit 4.2 to FedEx’s Current Report on Form 8-K dated and filed 
March 24, 2016, and incorporated herein by reference.)  

Form of 4.550% Note due 2046. (Included in Exhibit 4.2 to FedEx’s Current Report on Form 8-K dated and filed 
March 24, 2016, and incorporated herein by reference.)  

Supplemental Indenture No. 3, dated as of April 11, 2016, between FedEx, the Guarantors named therein, Wells 
Fargo Bank, National Association, as trustee, and Elavon Financial Services Limited, UK Branch, as paying agent. 
(Filed as Exhibit 4.2 to FedEx’s Current Report on Form 8-K dated and filed April 11, 2016, and incorporated 
herein by reference.)  

Form of 0.500% Note due 2020. (Included in Exhibit 4.2 to FedEx’s Current Report on Form 8-K dated and filed 
April 11, 2016, and incorporated herein by reference.)  

Form of 1.000% Note due 2023. (Included in Exhibit 4.2 to FedEx’s Current Report on Form 8-K dated and filed 
April 11, 2016, and incorporated herein by reference.)  

Form of 1.625% Note due 2027. (Included in Exhibit 4.2 to FedEx’s Current Report on Form 8-K dated and filed 
April 11, 2016, and incorporated herein by reference.)  

Supplemental Indenture No. 4, dated as of January 6, 2017, between FedEx, the Guarantors named therein and 
Wells Fargo Bank, National Association, as trustee. (Filed as Exhibit 4.2 to FedEx’s Current Report on Form 8-K 
dated and filed January 6, 2017, and incorporated herein by reference.) 

         4.30 

Form of 3.300% Note due 2027. (Included in Exhibit 4.2 to FedEx’s Current Report on Form 8-K dated and filed 
January 6, 2017, and incorporated herein by reference.) 

- 32 - 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
         4.31 

         4.32 

         4.33 

         4.34 

         4.35 

         4.36 

         4.37 

         4.38 

         4.39 

         4.40 

Form of 4.400% Note due 2047. (Included in Exhibit 4.2 to FedEx’s Current Report on Form 8-K dated and filed 
January 6, 2017, and incorporated herein by reference.) 

Supplemental Indenture No. 5, dated as of January 31, 2018, between FedEx, the Guarantors named therein and 
Wells Fargo Bank, National Association, as trustee. (Filed as Exhibit 4.2 to FedEx’s Current Report on Form 8-K 
dated and filed January 31, 2018, and incorporated herein by reference.) 

Form of 3.400% Note due 2028. (Included in Exhibit 4.2 to FedEx’s Current Report on Form 8-K dated and filed 
January 31, 2018, and incorporated herein by reference.) 

Form of 4.050% Note due 2048. (Included in Exhibit 4.2 to FedEx’s Current Report on Form 8-K dated and filed 
January 31, 2018, and incorporated herein by reference.) 

Supplemental Indenture No. 6, dated as of October 17, 2018, between FedEx, the Guarantors named therein and 
Wells Fargo Bank, National Association, as trustee. (Filed as Exhibit 4.2 to FedEx’s Current Report on Form 8-K 
dated and filed October 17, 2018, and incorporated herein by reference.) 

Form of 4.200% Note due 2028. (Included in Exhibit 4.2 to FedEx’s Current Report on Form 8-K dated and filed 
October 17, 2018, and incorporated herein by reference.) 

Form of 4.950% Note due 2048. (Included in Exhibit 4.2 to FedEx’s Current Report on Form 8-K dated and filed 
October 17, 2018, and incorporated herein by reference.) 

Supplemental Indenture No. 7, dated as of January 16, 2019, between FedEx, the Guarantors named therein and 
Wells Fargo Bank, National Association, as trustee. (Filed as Exhibit 4.2 to FedEx’s Current Report on Form 8-K 
dated and filed January 16, 2019, and incorporated herein by reference.) 

Form of 3.400% Note due 2022. (Included in Exhibit 4.2 to FedEx’s Current Report on Form 8-K dated and filed 
January 16, 2019, and incorporated herein by reference.) 

Supplemental Indenture No. 8, dated as of January 18, 2019, between FedEx, the Guarantors named therein, Wells 
Fargo Bank, National Association, as trustee, and Elavon Financial Services DAC, UK Branch, as paying agent. 
(Filed as Exhibit 4.2 to FedEx’s Current Report on Form 8-K dated and filed January 18, 2019, and incorporated 
herein by reference.) 

         4.41 

Form of 0.700% Note due 2022. (Included in Exhibit 4.2 to FedEx’s Current Report on Form 8-K dated and filed 
January 18, 2019, and incorporated herein by reference.) 

        10.1 

        10.2 

        10.3 

        10.4 

        10.5 

        10.6 

        10.7 

        10.8 

Facility Lease Agreements 

Composite Lease Agreement dated May 21, 2007 (but effective as of January 1, 2007) between the Memphis-
Shelby County Airport Authority and FedEx Express (the “Composite Lease Agreement”). (Filed as Exhibit 10.1 to 
FedEx’s FY07 Annual Report on Form 10-K, and incorporated herein by reference.)  

First Amendment dated December 29, 2009 (but effective as of September 1, 2008) to the Composite Lease 
Agreement. (Filed as Exhibit 10.1 to FedEx’s FY10 Third Quarter Report on Form 10-Q, and incorporated herein 
by reference.)  

Second Amendment dated March 30, 2010 (but effective as of June 1, 2009) and Third Amendment dated April 27, 
2010 (but effective as of July 1, 2009), each to the Composite Lease Agreement. (Filed as Exhibit 10.3 to FedEx’s 
FY10 Annual Report on Form 10-K, and incorporated herein by reference.)  

Fourth Amendment dated December 22, 2011 (but effective as of December 15, 2011) to the Composite Lease 
Agreement. (Filed as Exhibit 10.4 to FedEx’s FY12 Third Quarter Report on Form 10-Q, and incorporated herein 
by reference.)  

Fifth Amendment dated December 19, 2012 (but effective as of January 1, 2013) to the Composite Lease 
Agreement. (Filed as Exhibit 10.5 to FedEx’s FY13 Third Quarter Report on Form 10-Q, and incorporated herein 
by reference.)  

Sixth Amendment dated September 19, 2013 (but effective as of July 1, 2014) to the Composite Lease Agreement. 
(Filed as Exhibit 10.5 to FedEx’s FY14 Second Quarter Report on Form 10-Q, and incorporated herein by 
reference.)  

Seventh Amendment dated June 1, 2016 (but effective as of April 1, 2016) to the Composite Lease Agreement. 
(Filed as Exhibit 10.7 to FedEx’s FY16 Annual Report on Form 10-K, and incorporated herein by reference.)  

Eighth Amendment dated July 29, 2016 (but effective as of April 1, 2017) to the Composite Lease Agreement. 
(Filed as Exhibit 10.14 to FedEx’s FY17 First Quarter Report on Form 10-Q, and incorporated herein by reference.) 

- 33 - 

 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
        10.9 

       10.10 

       10.11 

   **10.12      

Ninth Amendment dated August 14, 2017 (but effective as of September 1, 2017) to the Composite Lease 
Agreement. (Filed as Exhibit 10.9 to FedEx’s FY18 First Quarter Report on Form 10-Q, and incorporated herein by 
reference.) 

Tenth Amendment dated May 22, 2018 (but effective as of May 1, 2018) to the Composite Lease Agreement. (Filed 
as Exhibit 10.10 to FedEx’s FY18 Annual Report on Form 10-K, and incorporated herein by reference.) 

Eleventh Amendment dated January 22, 2019 (but effective as of January 1, 2019) to the Composite Lease 
Agreement. (Filed as Exhibit 10.9 to FedEx’s FY19 Third Quarter Report on Form 10-Q, and incorporated herein 
by reference.) 

Twelfth Amendment dated April 9, 2019 (but effective as of April 1, 2019) to the Composite Lease Agreement. 
Attachments to this exhibit have been omitted pursuant to Item 601(a)(5) of Regulation S-K because the 
information contained therein is not material and is not otherwise publicly disclosed. FedEx will furnish 
supplementally copies of such attachments to the SEC or its staff upon request. 

     *10.13 

       10.14 

       10.15 

     *10.16 

     *10.17 

     *10.18 

     *10.19 

     *10.20 

     *10.21 

     *10.22 

     *10.23 

     *10.24 

Aircraft-Related Agreements 

Boeing 777 Freighter Purchase Agreement dated as of November 7, 2006 between The Boeing Company and FedEx 
Express (the “Boeing 777 Freighter Purchase Agreement”). (Filed as Exhibit 10.1 to FedEx’s FY07 Second Quarter 
Report on Form 10-Q, and incorporated herein by reference.)  

Supplemental Agreement No. 1 dated as of June 16, 2008, amending the Boeing 777 Freighter Purchase Agreement. 
(Filed as Exhibit 10.13 to FedEx’s FY08 Annual Report on Form 10-K, and incorporated herein by reference.)  

Supplemental Agreement No. 2 dated as of July 14, 2008 to the Boeing 777 Freighter Purchase Agreement. (Filed 
as Exhibit 10.3 to FedEx’s FY09 Second Quarter Report on Form 10-Q, and incorporated herein by reference.)  

Supplemental Agreement No. 3 dated as of December 15, 2008 (and related side letters) to the Boeing 777 Freighter 
Purchase Agreement. (Filed as Exhibit 10.4 to FedEx’s FY09 Second Quarter Report on Form 10-Q, and 
incorporated herein by reference.)  

Supplemental Agreement No. 4 dated as of January 9, 2009 (and related side letters) to the Boeing 777 Freighter 
Purchase Agreement. (Filed as Exhibit 10.1 to FedEx’s FY09 Third Quarter Report on Form 10-Q, and incorporated 
herein by reference.)  

Side letters dated May 29, 2009 and May 19, 2009, each amending the Boeing 777 Freighter Purchase Agreement. 
(Filed as Exhibit 10.17 to FedEx’s FY09 Annual Report on Form 10-K, and incorporated herein by reference.)  

Supplemental Agreement No. 5 dated as of January 11, 2010 to the Boeing 777 Freighter Purchase Agreement. 
(Filed as Exhibit 10.3 to FedEx’s FY10 Third Quarter Report on Form 10-Q, and incorporated herein by reference.)  

Supplemental Agreement No. 6 dated as of March 17, 2010, Supplemental Agreement No. 7 dated as of March 17, 
2010, and Supplemental Agreement No. 8 (and related side letters) dated as of April 30, 2010, each amending the 
Boeing 777 Freighter Purchase Agreement. (Filed as Exhibit 10.22 to FedEx’s FY10 Annual Report on Form 10-K, 
and incorporated herein by reference.)  

Supplemental Agreement No. 9 dated as of June 18, 2010, Supplemental Agreement No. 10 dated as of June 18, 
2010, Supplemental Agreement No. 11 (and related side letter) dated as of August 19, 2010, and Supplemental 
Agreement No. 13 (and related side letter) dated as of August 27, 2010, each amending the Boeing 777 Freighter 
Purchase Agreement. (Filed as Exhibit 10.1 to FedEx’s FY11 First Quarter Report on Form 10-Q, and incorporated 
herein by reference.)  

Supplemental Agreement No. 12 (and related side letter) dated as of September 3, 2010, Supplemental Agreement 
No. 14 (and related side letter) dated as of October 25, 2010, and Supplemental Agreement No. 15 (and related side 
letter) dated as of October 29, 2010, each amending the Boeing 777 Freighter Purchase Agreement. (Filed as 
Exhibit 10.2 to FedEx’s FY11 Second Quarter Report on Form 10-Q, and incorporated herein by reference.)  

Supplemental Agreement No. 16 (and related side letters) dated as of January 31, 2011, and Supplemental 
Agreement No. 17 dated as of February 14, 2011, each amending the Boeing 777 Freighter Purchase Agreement. 
(Filed as Exhibit 10.1 to FedEx’s FY11 Third Quarter Report on Form 10-Q, and incorporated herein by reference.)  

Supplemental Agreement No. 18 (and related side letter) dated as of March 30, 2011, amending the Boeing 777 
Freighter Purchase Agreement. (Filed as Exhibit 10.26 to FedEx’s FY11 Annual Report on Form 10-K, and 
incorporated herein by reference.)  

- 34 - 

 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
     *10.25 

     *10.26 

     *10.27 

     *10.28 

     *10.29 

     *10.30 

     *10.31 

     *10.32 

     *10.33 

     *10.34 

     *10.35 

     *10.36 

     *10.37 

     *10.38 

     *10.39 

     *10.40 

    *10.41 

Supplemental Agreement No. 19 (and related side letter) dated as of October 27, 2011, amending the Boeing 777 
Freighter Purchase Agreement. (Filed as Exhibit 10.2 to FedEx’s FY12 Second Quarter Report on Form 10-Q, and 
incorporated herein by reference.)  

Supplemental Agreement No. 20 (and related side letters) dated as of December 14, 2011, amending the Boeing 777 
Freighter Purchase Agreement. (Filed as Exhibit 10.2 to FedEx’s FY12 Third Quarter Report on Form 10-Q, and 
incorporated herein by reference.)  

Supplemental Agreement No. 21 dated as of June 29, 2012, amending the Boeing 777 Freighter Purchase 
Agreement. (Filed as Exhibit 10.2 to FedEx’s FY13 First Quarter Report on Form 10-Q, and incorporated herein by 
reference.)  

Supplemental Agreement No. 22 (and related side letters) dated as of December 11, 2012, amending the Boeing 777 
Freighter Purchase Agreement. (Filed as Exhibit 10.2 to FedEx’s FY13 Third Quarter Report on Form 10-Q, and 
incorporated herein by reference.)  

Supplemental Agreement No. 23 (and related side letters) dated as of December 10, 2013, amending the Boeing 777 
Freighter Purchase Agreement. (Filed as Exhibit 10.4 to FedEx’s FY14 Third Quarter Report on Form 10-Q, and 
incorporated herein by reference.)  

Supplemental Agreement No. 24 (and related side letters) dated as of May 4, 2016, amending the Boeing 777 
Freighter Purchase Agreement. (Filed as Exhibit 10.25 to FedEx’s FY16 Annual Report on Form 10-K, and 
incorporated herein by reference.)  

Supplemental Agreement No. 25 (and related side letters) dated as of June 10, 2016, amending the Boeing 777 
Freighter Purchase Agreement. (Filed as Exhibit 10.13 to FedEx’s FY17 First Quarter Report on Form 10-Q, and 
incorporated herein by reference.) 

Supplemental Agreement No. 26 (and related side letter) dated as of February 10, 2017, amending the Boeing 
777 Freighter Purchase Agreement. (Filed as Exhibit 10.13 to FedEx’s FY17 Second Quarter Report on Form 10-Q, 
and incorporated herein by reference.) 

Supplemental Agreement No. 27 (and related side letter) dated as of October 12, 2017, amending the Boeing 
777 Freighter Purchase Agreement. (Filed as Exhibit 10.11 to FedEx’s FY18 Second Quarter Report on Form 10-Q, 
and incorporated herein by reference.) 

Supplemental Agreement No. 28 (and related side letter) dated as of January 26, 2018, amending the Boeing 
777 Freighter Purchase Agreement. (Filed as Exhibit 10.8 to FedEx’s FY18 Third Quarter Report on Form 10-Q, 
and incorporated herein by reference.) 

Supplemental Agreement No. 29 (and related side letters) dated as of February 2, 2018, amending the Boeing 
777 Freighter Purchase Agreement. (Filed as Exhibit 10.9 to FedEx’s FY18 Third Quarter Report on Form 10-Q, 
and incorporated herein by reference.) 

Letter Agreement dated as of March 16, 2018, amending the Boeing 777 Freighter Purchase Agreement. (Filed as 
Exhibit 10.34 to FedEx’s FY18 Annual Report on Form 10-K, and incorporated herein by reference.) 

Supplemental Agreement No. 30 (and related side letters) dated as of June 18, 2018, amending the Boeing 
777 Freighter Purchase Agreement. (Filed as Exhibit 10.8 to FedEx’s FY19 First Quarter Report on Form 10-Q, and 
incorporated herein by reference.) 

Supplemental Agreement No. 31 dated as of September 14, 2018, amending the Boeing 777 Freighter Purchase 
Agreement. (Filed as Exhibit 10.12 to FedEx’s FY19 Second Quarter Report on Form 10-Q, and incorporated 
herein by reference.) 

Letter Agreement dated as of September 14, 2018, amending the Boeing 777 Freighter Purchase Agreement. (Filed 
as Exhibit 10.13 to FedEx’s FY19 Second Quarter Report on Form 10-Q, and incorporated herein by reference.) 

Boeing 767-3S2 Freighter Purchase Agreement dated as of December 14, 2011 between The Boeing Company and 
FedEx Express (the “Boeing 767-3S2 Freighter Purchase Agreement”). (Filed as Exhibit 10.1 to FedEx’s FY12 
Third Quarter Report on Form 10-Q, and incorporated herein by reference.)  

Supplemental Agreement No. 1 (and related side letters) dated as of June 29, 2012, amending the Boeing 767-3S2 
Freighter Purchase Agreement. (Filed as Exhibit 10.1 to FedEx’s FY13 First Quarter Report on Form 10-Q, and 
incorporated herein by reference.)  

- 35 - 

 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
    *10.42 

    *10.43 

    *10.44 

    *10.45 

    *10.46 

    *10.47 

    *10.48 

    *10.49 

    *10.50 

    *10.51 

    *10.52 

**^10.53 

**^10.54 

**^10.55 

   *10.56 

  *10.57 

  *10.58 

  *10.59 

    10.60 

Supplemental Agreement No. 2 dated as of October 8, 2012, amending the Boeing 767-3S2 Freighter Purchase 
Agreement. (Filed as Exhibit 10.2 to FedEx’s FY13 Second Quarter Report on Form 10-Q, and incorporated herein 
by reference.)  

Supplemental Agreement No. 3 (and related side letters) dated as of December 11, 2012, amending the Boeing 767-
3S2 Freighter Purchase Agreement. (Filed as Exhibit 10.1 to FedEx’s FY13 Third Quarter Report on Form 10-Q, 
and incorporated herein by reference.)  

Supplemental Agreement No. 4 (and related side letter) dated as of December 10, 2013, amending the Boeing 767-
3S2 Freighter Purchase Agreement. (Filed as Exhibit 10.3 to FedEx’s FY14 Third Quarter Report on Form 10-Q, 
and incorporated herein by reference.)  

Supplemental Agreement No. 5 (and related side letters) dated as of September 29, 2014, amending the Boeing 767-
3S2 Freighter Purchase Agreement. (Filed as Exhibit 10.2 to FedEx’s FY15 Second Quarter Report on Form 10-Q, 
and incorporated herein by reference.)  

Letter Agreement dated as of January 22, 2015, amending the Boeing 767-3S2 Freighter Purchase Agreement. 
(Filed as Exhibit 10.5 to FedEx’s FY15 Third Quarter Report on Form 10-Q, and incorporated herein by reference.)  

Supplemental Agreement No. 6 (and related side letters) dated as of July 21, 2015, amending the Boeing 767-3S2 
Freighter Purchase Agreement. (Filed as Exhibit 10.5 to FedEx’s FY16 First Quarter Report on Form 10-Q, and 
incorporated herein by reference.)  

Supplemental Agreement No. 7 dated as of April 18, 2016, amending the Boeing 767-3S2 Freighter Purchase 
Agreement. (Filed as Exhibit 10.34 to FedEx’s FY16 Annual Report on Form 10-K, and incorporated herein by 
reference.)  

Supplemental Agreement No. 8 (and related side letters) dated as of June 10, 2016, amending the Boeing 767-3S2 
Freighter Purchase Agreement. (Filed as Exhibit 10.12 to FedEx’s FY17 First Quarter Report on Form 10-Q, and 
incorporated herein by reference.) 

Supplemental Agreement No. 9 dated as of February 16, 2017, amending the Boeing 767-3S2 Freighter Purchase 
Agreement. (Filed as Exhibit 10.12 to FedEx’s FY17 Second Quarter Report on Form 10-Q, and incorporated 
herein by reference.) 

Supplemental Agreement No. 10 dated as of May 10, 2017, amending the Boeing 767-3S2 Freighter Purchase 
Agreement. (Filed as Exhibit 10.40 to FedEx’s FY17 Annual Report on Form 10-K, and incorporated herein by 
reference.) 

Supplemental Agreement No. 11 (and related side letters) dated as of June 18, 2018, amending the Boeing 767-3S2 
Freighter Purchase Agreement. (Filed as Exhibit 10.7 to FedEx’s FY19 First Quarter Report on Form 10-Q, and 
incorporated herein by reference.) 

Letter Agreement dated as of May 10, 2019, amending the Boeing 767-3S2 Freighter Purchase Agreement. 

Letter Agreement dated as of May 29, 2019, amending the Boeing 767-3S2 Freighter Purchase Agreement. 

Letter Agreement dated as of May 29, 2019, amending the Boeing 767-3S2 Freighter Purchase Agreement and the 
Boeing 777 Freighter Purchase Agreement. 

U.S. Postal Service Agreements 

Transportation Agreement dated April 23, 2013 between the USPS and FedEx Express (the “USPS Transportation 
Agreement”). (Filed as Exhibit 10.52 to FedEx’s FY13 Annual Report on Form 10-K, and incorporated herein by 
reference.)  

Amendment dated May 28, 2013, amending the USPS Transportation Agreement. (Filed as Exhibit 10.53 to 
FedEx’s FY13 Annual Report on Form 10-K, and incorporated herein by reference.)  

Amendment dated June 24, 2013, amending the USPS Transportation Agreement. (Filed as Exhibit 10.1 to FedEx’s 
FY14 First Quarter Report on Form 10-Q, and incorporated herein by reference.)  

Amendment dated October 10, 2013 (but effective as of September 30, 2013), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.1 to FedEx’s FY14 Second Quarter Report on Form 10-Q/A (Amendment No. 1), 
and incorporated herein by reference.)  

Amendment dated October 15, 2013 (but effective as of October 10, 2013), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.2 to FedEx’s FY14 Second Quarter Report on Form 10-Q, and incorporated herein 
by reference.)  

- 36 - 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
  *10.61 

  *10.62 

  *10.63 

  *10.64 

  *10.65 

  *10.66 

  *10.67 

  *10.68 

  *10.69 

    10.70 

  *10.71 

  *10.72 

  *10.73 

  *10.74 

  *10.75 

  *10.76 

  *10.77 

Amendment dated November 7, 2013 (but effective as of October 1, 2013), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.3 to FedEx’s FY14 Second Quarter Report on Form 10-Q/A (Amendment No. 1), 
and incorporated herein by reference.)  

Amendment dated November 7, 2013 (but effective as of December 15, 2013), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.4 to FedEx’s FY14 Second Quarter Report on Form 10-Q/A (Amendment No. 1), 
and incorporated herein by reference.)  

Amendment dated December 16, 2013 (but effective as of November 4, 2013), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.1 to FedEx’s FY14 Third Quarter Report on Form 10-Q, and incorporated herein 
by reference.)  

Amendment dated December 16, 2013 (but effective as of December 2, 2013), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.2 to FedEx’s FY14 Third Quarter Report on Form 10-Q, and incorporated herein 
by reference.)  

Amendment dated March 27, 2014 (but effective as of January 6, 2014), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.38 to FedEx’s FY14 Annual Report on Form 10-K, and incorporated herein by 
reference.)  

Amendment dated March 27, 2014 (but effective as of February 3, 2014), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.39 to FedEx’s FY14 Annual Report on Form 10-K, and incorporated herein by 
reference.)  

Amendment dated March 27, 2014 (but effective as of March 3, 2014), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.40 to FedEx’s FY14 Annual Report on Form 10-K, and incorporated herein by 
reference.)  

Amendment dated April 16, 2014 (but effective as of March 31, 2014), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.41 to FedEx’s FY14 Annual Report on Form 10-K, and incorporated herein by 
reference.)  

Amendment dated May 27, 2014 (but effective as of April 28, 2014), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.42 to FedEx’s FY14 Annual Report on Form 10-K, and incorporated herein by 
reference.)  

Amendment dated May 27, 2014 (but effective as of May 14, 2014), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.43 to FedEx’s FY14 Annual Report on Form 10-K, and incorporated herein by 
reference.)  

Amendment dated June 25, 2014 (but effective as of June 2, 2014), amending the USPS Transportation Agreement. 
(Filed as Exhibit 10.1 to FedEx’s FY15 First Quarter Report on Form 10-Q, and incorporated herein by reference.)  

Amendment dated June 25, 2014 (but effective as of June 2, 2014), amending the USPS Transportation Agreement. 
(Filed as Exhibit 10.2 to FedEx’s FY15 First Quarter Report on Form 10-Q, and incorporated herein by reference.)  

Amendment dated September 9, 2014 (but effective as of June 27, 2014), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.3 to FedEx’s FY15 Second Quarter Report on Form 10-Q, and incorporated herein 
by reference.)  

Amendment dated September 9, 2014 (but effective as of September 30, 2013), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.4 to FedEx’s FY15 Second Quarter Report on Form 10-Q, and incorporated herein 
by reference.)  

Amendment dated September 9, 2014 (but effective as of June 27, 2014), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.5 to FedEx’s FY15 Second Quarter Report on Form 10-Q, and incorporated herein 
by reference.)  

Amendment dated September 24, 2014 (but effective as of June 30, 2014), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.6 to FedEx’s FY15 Second Quarter Report on Form 10-Q, and incorporated herein 
by reference.)  

Amendment dated September 30, 2014 (but effective as of July 28, 2014), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.7 to FedEx’s FY15 Second Quarter Report on Form 10-Q, and incorporated herein 
by reference.)  

- 37 - 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  *10.78 

  *10.79 

  *10.80 

  *10.81 

  *10.82 

  *10.83 

  *10.84 

  *10.85 

  *10.86 

  *10.87 

  *10.88 

  *10.89 

  *10.90 

    10.91 

  *10.92 

  *10.93 

  *10.94 

Amendment dated October 1, 2014 (but effective as of September 1, 2014), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.8 to FedEx’s FY15 Second Quarter Report on Form 10-Q, and incorporated herein 
by reference.)  

Amendment dated September 30, 2014 (but effective as of September 29, 2014), amending the USPS 
Transportation Agreement. (Filed as Exhibit 10.9 to FedEx’s FY15 Second Quarter Report on Form 10-Q, and 
incorporated herein by reference.)  

Amendment dated November 4, 2014 (but effective as of September 29, 2014), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.10 to FedEx’s FY15 Second Quarter Report on Form 10-Q, and incorporated 
herein by reference.)  

Amendment dated November 4, 2014 (but effective as of December 1, 2013), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.11 to FedEx’s FY15 Second Quarter Report on Form 10-Q, and incorporated 
herein by reference.)  

Amendment dated December 23, 2014 (but effective as of October 27, 2014), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.1 to FedEx’s FY15 Third Quarter Report on Form 10-Q, and incorporated herein 
by reference.)  

Amendment dated December 10, 2014 (but effective as of November 24, 2014), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.2 to FedEx’s FY15 Third Quarter Report on Form 10-Q, and incorporated herein 
by reference.)  

Amendment dated December 23, 2014 (but effective as of January 5, 2015), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.3 to FedEx’s FY15 Third Quarter Report on Form 10-Q, and incorporated herein 
by reference.)  

Amendment dated February 19, 2015 (but effective as of December 1, 2014), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.4 to FedEx’s FY15 Third Quarter Report on Form 10-Q, and incorporated herein 
by reference.)  

Amendment dated June 12, 2015 (but effective as of January 5, 2015), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.1 to FedEx’s FY16 First Quarter Report on Form 10-Q, and incorporated herein by 
reference.)  

Amendment dated June 16, 2015 (but effective as of February 2, 2015), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.2 to FedEx’s FY16 First Quarter Report on Form 10-Q, and incorporated herein by 
reference.)  

Amendment dated June 23, 2015 (but effective as of March 2, 2015), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.3 to FedEx’s FY16 First Quarter Report on Form 10-Q, and incorporated herein by 
reference.)  

Amendment dated August 31, 2015 (but effective as of January 4, 2016), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.4 to FedEx’s FY16 First Quarter Report on Form 10-Q, and incorporated herein by 
reference.)  

Amendment dated September 15, 2015 (but effective as of June 29, 2015), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.1 to FedEx’s FY16 Second Quarter Report on Form 10-Q, and incorporated herein 
by reference.)  

Amendment dated September 1, 2015, amending the USPS Transportation Agreement. (Filed as Exhibit 10.2 to 
FedEx’s FY16 Second Quarter Report on Form 10-Q, and incorporated herein by reference.)  

Amendment dated October 15, 2015 (but effective as of March 30, 2015), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.3 to FedEx’s FY16 Second Quarter Report on Form 10-Q, and incorporated herein 
by reference.)  

Amendment dated November 9, 2015 (but effective as of January 4, 2015), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.4 to FedEx’s FY16 Second Quarter Report on Form 10-Q, and incorporated herein 
by reference.)  

Amendment dated November 9, 2015 (but effective as of January 4, 2016), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.5 to FedEx’s FY16 Second Quarter Report on Form 10-Q, and incorporated herein 
by reference.)  

- 38 - 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  *10.95 

  *10.96 

  *10.97 

  *10.98 

  *10.99 

  *10.100 

    10.101 

  *10.102 

  *10.103 

  *10.104 

  *10.105 

  *10.106 

  *10.107 

  *10.108 

  *10.109 

  *10.110 

  *10.111 

  *10.112 

  *10.113 

Amendment dated January 12, 2016, amending the USPS Transportation Agreement. (Filed as Exhibit 10.1 to 
FedEx’s FY16 Third Quarter Report on Form 10-Q, and incorporated herein by reference.)  

Amendment dated January 28, 2016, amending the USPS Transportation Agreement. (Filed as Exhibit 10.2 to 
FedEx’s FY16 Third Quarter Report on Form 10-Q, and incorporated herein by reference.)  

Amendment dated January 28, 2016, amending the USPS Transportation Agreement. (Filed as Exhibit 10.3 to 
FedEx’s FY16 Third Quarter Report on Form 10-Q, and incorporated herein by reference.)  

Amendment dated January 29, 2016 (but effective as of January 31, 2016), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.4 to FedEx’s FY16 Third Quarter Report on Form 10-Q, and incorporated herein 
by reference.)  

Amendment dated February 11, 2016, amending the USPS Transportation Agreement. (Filed as Exhibit 10.5 to 
FedEx’s FY16 Third Quarter Report on Form 10-Q, and incorporated herein by reference.)  

Amendment dated February 16, 2016 (but effective as of August 31, 2015), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.6 to FedEx’s FY16 Third Quarter Report on Form 10-Q, and incorporated herein 
by reference.)  

Amendment dated February 11, 2016 (but effective as of February 10, 2016), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.7 to FedEx’s FY16 Third Quarter Report on Form 10-Q, and incorporated herein 
by reference.)  

Amendment dated February 29, 2016 (but effective as of September 28, 2015), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.8 to FedEx’s FY16 Third Quarter Report on Form 10-Q, and incorporated herein 
by reference.)  

Amendment dated March 7, 2016, amending the USPS Transportation Agreement. (Filed as Exhibit 10.83 to 
FedEx’s FY16 Annual Report on Form 10-K, and incorporated herein by reference.)  

Amendment dated March 7, 2016, amending the USPS Transportation Agreement. (Filed as Exhibit 10.84 to 
FedEx’s FY16 Annual Report on Form 10-K, and incorporated herein by reference.)  

Amendment dated March 7, 2016 (but effective as of November 28, 2015), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.85 to FedEx’s FY16 Annual Report on Form 10-K, and incorporated herein by 
reference.)  

Amendment dated April 5, 2016 (but effective as of January 4, 2016), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.86 to FedEx’s FY16 Annual Report on Form 10-K, and incorporated herein by 
reference.)  

Amendment dated April 5, 2016 (but effective as of January 4, 2016), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.87 to FedEx’s FY16 Annual Report on Form 10-K, and incorporated herein by 
reference.)  

Amendment dated April 11, 2016 (but effective as of February 1, 2016), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.88 to FedEx’s FY16 Annual Report on Form 10-K, and incorporated herein by 
reference.)  

Amendment dated April 11, 2016 (but effective as of February 29, 2016), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.89 to FedEx’s FY16 Annual Report on Form 10-K, and incorporated herein by 
reference.)  

Amendment dated April 12, 2016 (but effective as of April 4, 2016), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.90 to FedEx’s FY16 Annual Report on Form 10-K, and incorporated herein by 
reference.)  

Amendment dated June 2, 2016 (but effective as of May 2, 2016), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.1 to FedEx’s FY17 First Quarter Report on Form 10-Q, and incorporated herein by 
reference.) 

Amendment dated June 2, 2016 (but effective as of May 2, 2016), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.2 to FedEx’s FY17 First Quarter Report on Form 10-Q, and incorporated herein by 
reference.) 

Amendment dated June 20, 2016 (but effective as of May 30, 2016), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.3 to FedEx’s FY17 First Quarter Report on Form 10-Q, and incorporated herein by 
reference.) 

- 39 - 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  *10.114 

  *10.115 

  *10.116 

  *10.117 

    10.118 

  *10.119 

  *10.120 

  *10.121 

 *10.122 

  *10.123 

  *10.124 

  *10.125 

  *10.126 

  *10.127 

  *10.128 

  *10.129 

  *10.130 

  *10.131 

Amendment dated June 20, 2016, amending the USPS Transportation Agreement. (Filed as Exhibit 10.4 to FedEx’s 
FY17 First Quarter Report on Form 10-Q, and incorporated herein by reference.) 

Amendment dated June 20, 2016, amending the USPS Transportation Agreement. (Filed as Exhibit 10.5 to FedEx’s 
FY17 First Quarter Report on Form 10-Q, and incorporated herein by reference.) 

Amendment dated June 20, 2016 (but effective as of May 2, 2016), amending the USPS Transportation 
Agreement.  (Filed as Exhibit 10.6 to FedEx’s FY17 First Quarter Report on Form 10-Q, and incorporated herein by 
reference.) 

Amendment dated July 18, 2016 (but effective as of June 27, 2016), amending the USPS Transportation 
Agreement.  (Filed as Exhibit 10.7 to FedEx’s FY17 First Quarter Report on Form 10-Q, and incorporated herein by 
reference.) 

Amendment dated July 7, 2016 (but effective as of July 6, 2016), amending the USPS Transportation Agreement. 
(Filed as Exhibit 10.8 to FedEx’s FY17 First Quarter Report on Form 10-Q, and incorporated herein by reference.) 

Amendment dated July 26, 2016 (but effective as of May 30, 2016), amending the USPS Transportation Agreement. 
(Filed as Exhibit 10.9 to FedEx’s FY17 First Quarter Report on Form 10-Q, and incorporated herein by reference.) 

Amendment dated August 4, 2016 (but effective as of August 1, 2016), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.10 to FedEx’s FY17 First Quarter Report on Form 10-Q, and incorporated herein 
by reference.) 

Amendment dated August 9, 2016 (but effective as of June 27, 2016), amending the USPS Transportation 
Agreement.  (Filed as Exhibit 10.11 to FedEx’s FY17 First Quarter Report on Form 10-Q, and incorporated herein 
by reference.) 

Amendment dated September 8, 2016 (but effective as of August 23, 2016), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.1 to FedEx’s FY17 Second Quarter Report on Form 10-Q, and incorporated herein 
by reference.) 

Amendment dated September 8, 2016 (but effective as of August 19, 2016), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.2 to FedEx’s FY17 Second Quarter Report on Form 10-Q, and incorporated herein 
by reference.) 

Amendment dated September 8, 2016 (but effective as of August 29, 2016), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.3 to FedEx’s FY17 Second Quarter Report on Form 10-Q, and incorporated herein 
by reference.) 

Amendment dated September 15, 2016 (but effective as of August 18, 2016), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.4 to FedEx’s FY17 Second Quarter Report on Form 10-Q, and incorporated herein 
by reference.) 

Amendment dated September 15, 2016 (but effective as of September 6, 2016), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.5 to FedEx’s FY17 Second Quarter Report on Form 10-Q, and incorporated herein 
by reference.) 

Amendment dated October 6, 2016 (but effective as of October 3, 2016), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.6 to FedEx’s FY17 Second Quarter Report on Form 10-Q, and incorporated herein 
by reference.) 

Amendment dated October 24, 2016 (but effective as of September 21, 2016), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.7 to FedEx’s FY17 Second Quarter Report on Form 10-Q, and incorporated herein 
by reference.) 

Amendment dated October 24, 2016 (but effective as of October 17, 2016), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.8 to FedEx’s FY17 Second Quarter Report on Form 10-Q, and incorporated herein 
by reference.) 

Amendment dated October 24, 2016 (but effective as of October 4, 2016), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.9 to FedEx’s FY17 Second Quarter Report on Form 10-Q, and incorporated herein 
by reference.) 

Amendment dated November 8, 2016 (but effective as of October 31, 2016), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.10 to FedEx’s FY17 Second Quarter Report on Form 10-Q, and incorporated 
herein by reference.) 

- 40 - 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  *10.132 

   *10.133 

   *10.134 

   *10.135 

   *10.136 

   *10.137 

   *10.138 

   *10.139 

   *10.140 

   *10.141 

   *10.142 

   *10.143 

   *10.144 

   *10.145 

   *10.146 

   *10.147 

   *10.148 

   *10.149 

Amendment dated December 1, 2016 (but effective as of October 31, 2016), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.1 to FedEx’s FY17 Third Quarter Report on Form 10-Q, and incorporated herein 
by reference.) 

Amendment dated December 1, 2016 (but effective as of November 28, 2016), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.2 to FedEx’s FY17 Third Quarter Report on Form 10-Q, and incorporated herein 
by reference.) 

Amendment dated December 1, 2016 (but effective as of November 21, 2016), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.3 to FedEx’s FY17 Third Quarter Report on Form 10-Q, and incorporated herein 
by reference.) 

Amendment dated December 1, 2016 (but effective as of November 21, 2016), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.4 to FedEx’s FY17 Third Quarter Report on Form 10-Q, and incorporated herein 
by reference.) 

Amendment dated December 1, 2016 (but effective as of November 21, 2016), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.5 to FedEx’s FY17 Third Quarter Report on Form 10-Q, and incorporated herein 
by reference.) 

Amendment dated December 1, 2016 (but effective as of November 28, 2016), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.6 to FedEx’s FY17 Third Quarter Report on Form 10-Q, and incorporated herein 
by reference.) 

Amendment dated December 1, 2016 (but effective as of November 28, 2016), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.7 to FedEx’s FY17 Third Quarter Report on Form 10-Q, and incorporated herein 
by reference.) 

Amendment dated January 12, 2017 (but effective as of January 2, 2017), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.8 to FedEx’s FY17 Third Quarter Report on Form 10-Q, and incorporated herein 
by reference.) 

Amendment dated January 12, 2017 (but effective as of October 31, 2016), amending the USPS Transportation 
Agreement.  (Filed as Exhibit 10.9 to FedEx’s FY17 Third Quarter Report on Form 10-Q, and incorporated herein 
by reference.) 

Amendment dated February 24, 2017 (but effective as of January 30, 2017), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.10 to FedEx’s FY17 Third Quarter Report on Form 10-Q, and incorporated herein 
by reference.) 

Amendment dated February 22, 2017 (but effective as of February 27, 2017), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.11 to FedEx’s FY17 Third Quarter Report on Form 10-Q, and incorporated herein 
by reference.) 

Amendment dated March 30, 2017 (but effective as of January 2, 2017), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.129 to FedEx’s FY17 Annual Report on Form 10-K, and incorporated herein by 
reference.) 

Amendment dated April 17, 2017 (but effective as of April 3, 2017), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.130 to FedEx’s FY17 Annual Report on Form 10-K, and incorporated herein by 
reference.) 

Amendment dated May 18, 2017 (but effective as of January 30, 2017), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.131 to FedEx’s FY17 Annual Report on Form 10-K, and incorporated herein by 
reference.) 

Amendment dated June 20, 2017 (but effective as of May 1, 2017), amending the USPS Transportation Agreement. 
(Filed as Exhibit 10.1 to FedEx’s FY18 First Quarter Report on Form 10-Q, and incorporated herein by reference.) 

Amendment dated June 20, 2017 (but effective as of June 5, 2017), amending the USPS Transportation Agreement. 
(Filed as Exhibit 10.2 to FedEx’s FY18 First Quarter Report on Form 10-Q, and incorporated herein by reference.) 

Amendment dated August 25, 2017 (but effective as of July 3, 2017), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.3 to FedEx’s FY18 First Quarter Report on Form 10-Q, and incorporated herein by 
reference.) 

Amendment dated August 25, 2017 (but effective as of February 27, 2017), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.4 to FedEx’s FY18 First Quarter Report on Form 10-Q, and incorporated herein by 
reference.) 

- 41 - 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   *10.150 

    *10.151 

      10.152 

    *10.153 

    *10.154 

    *10.155 

    *10.156 

    *10.157 

    *10.158 

    *10.159 

    *10.160 

    *10.161 

      10.162 

    *10.163 

    *10.164 

    *10.165 

    *10.166 

    *10.167 

Amendment dated August 17, 2017 (but effective as of July 31, 2017), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.5 to FedEx’s FY18 First Quarter Report on Form 10-Q, and incorporated herein by 
reference.) 

Amendment dated August 25, 2017 (but effective as of April 3, 2017), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.6 to FedEx’s FY18 First Quarter Report on Form 10-Q, and incorporated herein by 
reference.) 

Amendment dated August 25, 2017 (but effective as of November 27, 2017), amending the USPS Transportation 
Agreement.  (Filed as Exhibit 10.7 to FedEx’s FY18 First Quarter Report on Form 10-Q, and incorporated herein by 
reference.) 

Amendment dated August 28, 2017 (but effective as of November 27, 2017), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.8 to FedEx’s FY18 First Quarter Report on Form 10-Q, and incorporated herein by 
reference.) 

Amendment dated October 16, 2017 (but effective as of May 1, 2017), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.1 to FedEx’s FY18 Second Quarter Report on Form 10-Q, and incorporated herein 
by reference.) 

Amendment dated October 16, 2017 (but effective as of June 5, 2017), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.2 to FedEx’s FY18 Second Quarter Report on Form 10-Q, and incorporated herein 
by reference.) 

Amendment dated October 16, 2017 (but effective as of July 3, 2017), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.3 to FedEx’s FY18 Second Quarter Report on Form 10-Q, and incorporated herein 
by reference.) 

Amendment dated October 16, 2017 (but effective as of August 28, 2017), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.4 to FedEx’s FY18 Second Quarter Report on Form 10-Q, and incorporated herein 
by reference.) 

Amendment dated October 16, 2017 (but effective as of July 31, 2017), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.5 to FedEx’s FY18 Second Quarter Report on Form 10-Q, and incorporated herein 
by reference.) 

Amendment dated October 16, 2017 (but effective as of August 28, 2017), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.6 to FedEx’s FY18 Second Quarter Report on Form 10-Q, and incorporated herein 
by reference.) 

Amendment dated October 16, 2017 (but effective as of January 2, 2017), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.7 to FedEx’s FY18 Second Quarter Report on Form 10-Q, and incorporated herein 
by reference.) 

Amendment dated November 7, 2017 (but effective as of October 2, 2017), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.8 to FedEx’s FY18 Second Quarter Report on Form 10-Q, and incorporated herein 
by reference.) 

Amendment dated November 7, 2017 (but effective as of October 2, 2017), amending the USPS Transportation 
Agreement.  (Filed as Exhibit 10.9 to FedEx’s FY18 Second Quarter Report on Form 10-Q, and incorporated herein 
by reference.) 

Amendment dated November 7, 2017 (but effective as of October 30, 2017), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.10 to FedEx’s FY18 Second Quarter Report on Form 10-Q, and incorporated 
herein by reference.) 

Amendment dated December 8, 2017 (but effective as of August 28, 2017), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.1 to FedEx’s FY18 Third Quarter Report on Form 10-Q, and incorporated herein 
by reference.) 

Amendment dated December 8, 2017 (but effective as of November 27, 2017), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.2 to FedEx’s FY18 Third Quarter Report on Form 10-Q, and incorporated herein 
by reference.) 

Amendment dated December 8, 2017 (but effective as of October 2, 2017), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.3 to FedEx’s FY18 Third Quarter Report on Form 10-Q, and incorporated herein 
by reference.) 

Amendment dated January 8, 2018 (but effective as of January 1, 2018), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.4 to FedEx’s FY18 Third Quarter Report on Form 10-Q, and incorporated herein 
by reference.) 

- 42 - 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    *10.168 

    *10.169 

    *10.170 

    *10.171 

    *10.172 

    *10.173 

    *10.174 

    *10.175 

    *10.176 

    *10.177 

    *10.178 

    *10.179 

    *10.180 

    *10.181 

    *10.182 

    *10.183 

    *10.184 

    *10.185 

Amendment dated January 11, 2018 (but effective as of October 30, 2017), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.5 to FedEx’s FY18 Third Quarter Report on Form 10-Q, and incorporated herein 
by reference.) 

Amendment dated January 26, 2018 (but effective as of November 27, 2017), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.6 to FedEx’s FY18 Third Quarter Report on Form 10-Q, and incorporated herein 
by reference.) 

Amendment dated February 16, 2018 (but effective as of January 29, 2018), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.7 to FedEx’s FY18 Third Quarter Report on Form 10-Q, and incorporated herein 
by reference.) 

Amendment dated March 18, 2018 (but effective as of December 28, 2017), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.162 to FedEx’s FY18 Annual Report on Form 10-K, and incorporated herein by 
reference.) 

Amendment dated March 20, 2018 (but effective as of February 26, 2018), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.163 to FedEx’s FY18 Annual Report on Form 10-K, and incorporated herein by 
reference.) 

Amendment dated March 21, 2018 (but effective as of January 29, 2018), amending the USPS Transportation 
Agreement.  (Filed as Exhibit 10.164 to FedEx’s FY18 Annual Report on Form 10-K, and incorporated herein by 
reference.) 

Amendment dated April 10, 2018 (but effective as of January 29, 2018), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.165 to FedEx’s FY18 Annual Report on Form 10-K, and incorporated herein by 
reference.) 

Amendment dated May 17, 2018 (but effective as of April 2, 2018), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.166 to FedEx’s FY18 Annual Report on Form 10-K, and incorporated herein by 
reference.) 

Amendment dated May 17, 2018 (but effective as of April 30, 2018), amending the USPS Transportation 
Agreement.  (Filed as Exhibit 10.167 to FedEx’s FY18 Annual Report on Form 10-K, and incorporated herein by 
reference.) 

Amendment dated July 17, 2018 (but effective as of February 26, 2018), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.1 to FedEx’s FY19 First Quarter Report on Form 10-Q, and incorporated herein by 
reference.) 

Amendment dated July 17, 2018 (but effective as of February 26, 2018), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.2 to FedEx’s FY19 First Quarter Report on Form 10-Q, and incorporated herein by 
reference.) 

Amendment dated July 17, 2018 (but effective as of April 2, 2018), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.3 to FedEx’s FY19 First Quarter Report on Form 10-Q, and incorporated herein by 
reference.) 

Amendment dated June 29, 2018 (but effective as of June 4, 2018), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.4 to FedEx’s FY19 First Quarter Report on Form 10-Q, and incorporated herein by 
reference.) 

Amendment dated July 17, 2018 (but effective as of April 2, 2018), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.5 to FedEx’s FY19 First Quarter Report on Form 10-Q, and incorporated herein by 
reference.) 

Amendment dated August 1, 2018 (but effective as of June 29, 2018), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.6 to FedEx’s FY19 First Quarter Report on Form 10-Q, and incorporated herein by 
reference.) 

Amendment dated September 11, 2018 (but effective as of May 30, 2018), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.1 to FedEx’s FY19 Second Quarter Report on Form 10-Q, and incorporated herein 
by reference.) 

Amendment dated September 11, 2018 (but effective as of April 30, 2018), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.2 to FedEx’s FY19 Second Quarter Report on Form 10-Q, and incorporated herein 
by reference.) 

Amendment dated September 11, 2018 (but effective as of July 2, 2018), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.3 to FedEx’s FY19 Second Quarter Report on Form 10-Q, and incorporated herein 
by reference.) 

- 43 - 

 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
    *10.186 

    *10.187 

    *10.188 

    *10.189 

    *10.190 

    *10.191 

    *10.192 

    *10.193 

    *10.194 

    *10.195 

    *10.196 

    *10.197 

    *10.198 

    *10.199 

    *10.200 

    *10.201 

**^10.202 

Amendment dated September 11, 2018 (but effective as of June 4, 2018), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.4 to FedEx’s FY19 Second Quarter Report on Form 10-Q, and incorporated herein 
by reference.) 

Amendment dated September 11, 2018 (but effective as of July 2, 2018), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.5 to FedEx’s FY19 Second Quarter Report on Form 10-Q, and incorporated herein 
by reference.) 

Amendment dated September 11, 2018 (but effective as of July 30, 2018), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.6 to FedEx’s FY19 Second Quarter Report on Form 10-Q, and incorporated herein 
by reference.) 

Amendment dated September 27, 2018 (but effective as of August 27, 2018), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.7 to FedEx’s FY19 Second Quarter Report on Form 10-Q, and incorporated herein 
by reference.) 

Amendment dated October 18, 2018 (but effective as of September 3, 2018), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.8 to FedEx’s FY19 Second Quarter Report on Form 10-Q, and incorporated herein 
by reference.) 

Amendment dated October 16, 2018 (but effective as of November 24, 2018), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.9 to FedEx’s FY19 Second Quarter Report on Form 10-Q, and incorporated herein 
by reference.) 

Amendment dated October 26, 2018 (but effective as of July 30, 2018), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.10 to FedEx’s FY19 Second Quarter Report on Form 10-Q, and incorporated 
herein by reference.) 

Amendment dated November 20, 2018 (but effective as of October 1, 2018), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.11 to FedEx’s FY19 Second Quarter Report on Form 10-Q, and incorporated 
herein by reference.) 

Amendment dated December 11, 2018 (but effective as of October 29, 2018), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.1 to FedEx’s FY19 Third Quarter Report on Form 10-Q, and incorporated herein 
by reference.) 

Amendment dated December 20, 2018 (but effective as of September 3, 2018), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.2 to FedEx’s FY19 Third Quarter Report on Form 10-Q, and incorporated herein 
by reference.) 

Amendment dated December 20, 2018 (but effective as of November 26, 2018), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.3 to FedEx’s FY19 Third Quarter Report on Form 10-Q, and incorporated herein 
by reference.) 

Amendment dated January 3, 2019 (but effective as of October 1, 2018), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.4 to FedEx’s FY19 Third Quarter Report on Form 10-Q, and incorporated herein 
by reference.) 

Amendment dated January 15, 2019 (but effective as of October 29, 2018), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.5 to FedEx’s FY19 Third Quarter Report on Form 10-Q, and incorporated herein 
by reference.) 

Amendment dated January 15, 2019 (but effective as of October 29, 2018), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.6 to FedEx’s FY19 Third Quarter Report on Form 10-Q, and incorporated herein 
by reference.) 

Amendment dated January 29, 2019 (but effective as of December 31, 2018), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.7 to FedEx’s FY19 Third Quarter Report on Form 10-Q, and incorporated herein 
by reference.) 

Amendment dated February 7, 2019 (but effective as of November 26, 2018), amending the USPS Transportation 
Agreement. (Filed as Exhibit 10.8 to FedEx’s FY19 Third Quarter Report on Form 10-Q, and incorporated herein 
by reference.) 

Amendment dated April 16, 2019 (but effective as of January 28, 2019), amending the USPS Transportation 
Agreement. An attachment to this exhibit has been omitted pursuant to Item 601(a)(5) of Regulation S-K because 
the information contained therein is not material and is not otherwise publicly disclosed. FedEx will furnish 
supplementally a copy of the attachment to the SEC or its staff upon request. 

- 44 - 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
**^10.203 

**^10.204 

**^10.205 

 **10.206 

 **10.207 

     10.208 

     10.209 

     10.210 

     10.211 

     10.212 

     10.213 

     10.214 

     10.215 

     10.216 

     10.217 

     10.218 

Amendment dated April 16, 2019 (but effective as of December 31, 2018), amending the USPS Transportation 
Agreement. An attachment to this exhibit has been omitted pursuant to Item 601(a)(5) of Regulation S-K because 
the information contained therein is not material and is not otherwise publicly disclosed. FedEx will furnish 
supplementally a copy of the attachment to the SEC or its staff upon request. 

Amendment dated May 14, 2019 (but effective as of March 4, 2019), amending the USPS Transportation 
Agreement. An attachment to this exhibit has been omitted pursuant to Item 601(a)(5) of Regulation S-K because 
the information contained therein is not material and is not otherwise publicly disclosed. FedEx will furnish 
supplementally a copy of the attachment to the SEC or its staff upon request. 

Amendment dated May 14, 2019 (but effective as of January 28, 2019), amending the USPS Transportation 
Agreement. An attachment to this exhibit has been omitted pursuant to Item 601(a)(5) of Regulation S-K because 
the information contained therein is not material and is not otherwise publicly disclosed. FedEx will furnish 
supplementally a copy of the attachment to the SEC or its staff upon request. 

Financing Agreement 

Five-Year Credit Agreement dated as of March 22, 2019, among FedEx, JPMorgan Chase Bank, N.A., individually 
and as administrative agent, and other financial institutions. Certain attachments to this exhibit have been omitted 
pursuant to Item 601(a)(5) of Regulation S-K because the information contained therein is not material and is not 
otherwise publicly disclosed. FedEx will furnish supplementally copies of such attachments to the SEC or its staff 
upon request.  

364-Day Credit Agreement dated as of March 22, 2019, among FedEx, JPMorgan Chase Bank, N.A., individually 
and as administrative agent, and other financial institutions. Certain attachments to this exhibit have been omitted 
pursuant to Item 601(a)(5) of Regulation S-K because the information contained therein is not material and is not 
otherwise publicly disclosed. FedEx will furnish supplementally copies of such attachments to the SEC or its staff 
upon request. 

Management Contracts/Compensatory Plans or Arrangements 

FedEx 2002 Stock Incentive Plan. (Filed as Exhibit 4.3 to FedEx’s Registration Statement No. 333-100572 on Form 
S-8, and incorporated herein by reference.)  

Form of Stock Option Agreement pursuant to the FedEx 2002 Stock Incentive Plan. (Filed as Exhibit 4.4 to FedEx’s 
Registration Statement No. 333-100572 on Form S-8, and incorporated herein by reference.) 

Amendment to the 1995, 1997, 1999 and 2002 Stock Incentive Plans and the 2001 Restricted Stock Plan. (Filed as 
Exhibit 10.3 to FedEx’s FY04 Second Quarter Report on Form 10-Q, and incorporated herein by reference.)  

FedEx Incentive Stock Plan, as amended. (Filed as Exhibit 4.1 to FedEx’s Registration Statement No. 333-156333 
on Form S-8, and incorporated herein by reference.)  

Amendment to the FedEx Incentive Stock Plan, as amended, and the 1997, 1999 and 2002 Stock Incentive Plans. 
(Filed as Exhibit 4.2 to FedEx’s Registration Statement No. 333-156333 on Form S-8, and incorporated herein by 
reference.) 

Form of Terms and Conditions of stock option grant pursuant to the FedEx Incentive Stock Plan, as amended. (Filed 
as Exhibit 4.3 to FedEx’s Registration Statement No. 333-156333 on Form S-8, and incorporated herein by 
reference.) 

Form of Restricted Stock Agreement pursuant to the FedEx Incentive Stock Plan, as amended. (Filed as Exhibit 4.4 
to FedEx’s Registration Statement No. 333-156333 on Form S-8, and incorporated herein by reference.) 

FedEx Incentive Stock Plan 2005 Inland Revenue Approved Sub-Plan for the United Kingdom. (Filed as Exhibit 
4.2 to FedEx’s Registration Statement No. 333-130619 on Form S-8, and incorporated herein by reference.)  

Form of Share Option Agreement pursuant to the FedEx Incentive Stock Plan 2005 Inland Revenue Approved Sub-
Plan for the United Kingdom. (Filed as Exhibit 4.3 to FedEx’s Registration Statement No. 333-130619 on Form S-
8, and incorporated herein by reference.)  

Amendments to the 1993, 1995, 1997, 1999 and 2002 Stock Incentive Plans, as amended, the 2001 Restricted Stock 
Plan, as amended, and the Incentive Stock Plan, as amended. (Filed as Exhibit 10.48 to FedEx’s FY10 Annual 
Report on Form 10-K, and incorporated herein by reference.)  

Amendments to the 1993, 1995, 1997, 1999 and 2002 Stock Incentive Plans, the 2001 Restricted Stock Plan and the 
Incentive Stock Plan. (Filed as Exhibit 10.2 to FedEx’s FY11 Third Quarter Report on Form 10-Q, and incorporated 
herein by reference.)  

     10.219 

FedEx 2010 Omnibus Stock Incentive Plan, as amended (the “2010 Omnibus Stock Incentive Plan”). (Filed as 
Exhibit 10.12 to FedEx’s FY18 Second Quarter Report on Form 10-Q, and incorporated herein by reference.)  

- 45 - 

 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
     10.220 

     10.221 

     10.222 

     10.223 

     10.224 

     10.225 

     10.226 

     10.227 

    10.228 

   **21 

   **23 

   **24 

   **31.1 

   **31.2 

   **32.1 

   **32.2 

Form of Terms and Conditions of stock option grant pursuant to the 2010 Omnibus Stock Incentive Plan. (Filed as 
Exhibit 4.4 to FedEx’s Registration Statement No. 333-171232 on Form S-8, and incorporated herein by reference.) 

Form of Terms and Conditions of restricted stock grant pursuant to the 2010 Omnibus Stock Incentive Plan. (Filed 
as Exhibit 4.5 to FedEx’s Registration Statement No. 333-171232 on Form S-8, and incorporated herein by 
reference.) 

Form of Restricted Stock Agreement pursuant to the 2010 Omnibus Stock Incentive Plan. (Filed as Exhibit 4.5 to 
FedEx’s Registration Statement No. 333-192957 on Form S-8, and incorporated herein by reference.) 

Amended and Restated FedEx Retirement Parity Pension Plan. (Filed as Exhibit 10.35 to FedEx’s FY08 Annual 
Report on Form 10-K, and incorporated herein by reference.)  

FedEx Express Supplemental Long Term Disability Plan and Amendment to the Plan. (Filed as Exhibit 10.56 to 
FedEx’s FY11 Annual Report on Form 10-K, and incorporated herein by reference.) 

FedEx’s Amended and Restated Retirement Plan for Outside Directors. (Filed as Exhibit 10.2 to FedEx’s FY09 
Second Quarter Report on Form 10-Q, and incorporated herein by reference.)  

Form of Management Retention Agreement between FedEx and each of Frederick W. Smith, Mark R. Allen, Jill C. 
Brannon, Brie A. Carere, Robert B. Carter, Donald F. Colleran, Alan B. Graf, Jr., Henry J. Maier, John A. Smith 
and Rajesh Subramaniam. (Filed as Exhibit 10.5 to FedEx’s FY10 Third Quarter Report on Form 10-Q, and 
incorporated herein by reference.)  

Separation and Release Agreement, dated December 3, 2018, between FedEx Express and David L. Cunningham, 
Jr. (Filed as Exhibit 99.1 to FedEx’s Current Report on Form 8-K dated December 3, 2018 and filed December 7, 
2018, and incorporated herein by reference.) 

Separation and Release Agreement, dated February 13, 2019, between FedEx and David J. Bronczek. (Filed as 
Exhibit 99.1 to FedEx’s Current Report on Form 8-K dated February 13, 2019 and filed February 14, 2019, and 
incorporated herein by reference.) 

Other Exhibits 

Subsidiaries of Registrant.  

Consent of Independent Registered Public Accounting Firm.  

Powers of Attorney (presented on the signature pages of this Annual Report on Form 10-K). 

Certification of Principal Executive Officer Pursuant to Rules 13a-14(a) and 15d-14(a) under the Securities 
Exchange Act of 1934, as Adopted Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002. 

Certification of Principal Financial Officer Pursuant to Rules 13a-14(a) and 15d-14(a) under the Securities 
Exchange Act of 1934, as Adopted Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002. 

Certification of Principal Executive Officer Pursuant to 18 U.S.C. Section 1350, as Adopted Pursuant to 
Section 906 of the Sarbanes-Oxley Act of 2002. 

Certification of Principal Financial Officer Pursuant to 18 U.S.C. Section 1350, as Adopted Pursuant to Section 906 
of the Sarbanes-Oxley Act of 2002. 

  **101.1 

Interactive Data Files. 

*  Confidential treatment has been granted for confidential commercial and financial information in this exhibit identified by 

brackets, pursuant to Rule 24b-2 under the Securities Exchange Act of 1934, as amended. 

**  Filed herewith. 
^ 

Information in this exhibit identified by brackets is confidential and has been excluded pursuant to Item 601(b)(10)(iv) of 
Regulation S-K because it (i) is not material and (ii) would likely cause competitive harm to FedEx if publicly disclosed. 

ITEM 16. FORM 10-K SUMMARY  

None.   

- 46 - 

 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
  
 
  
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, as amended, the Registrant has duly 
caused this Report to be signed on its behalf by the undersigned, thereunto duly authorized.  

SIGNATURES 

Dated: July 16, 2019 

FEDEX CORPORATION 

By:  /s/ Frederick W. Smith  
   Frederick W. Smith 
   Chairman and Chief Executive Officer 

Power of Attorney. KNOW ALL PERSONS BY THESE PRESENTS, that each person whose signature appears below hereby 
constitutes and appoints Frederick W. Smith, Alan B. Graf, Jr. and John L. Merino, and each of them, his or her true and lawful 
attorneys-in-fact and agents, with full power of substitution and resubstitution, for him or her and in his or her name, place and stead, 
in any and all capacities, to sign any and all amendments to this Annual Report on Form 10-K, and to file the same, with any and all 
exhibits thereto, and other documents in connection therewith, with the Securities and Exchange Commission, and hereby grants to 
such attorneys-in-fact and agents, and each of them, full power and authority to do and perform each and every act and thing requisite 
and necessary to be done in connection therewith, as fully to all intents and purposes as he or she might or could do in person, hereby 
ratifying and confirming all that said attorneys-in-fact and agents, or any of them, or their or his substitute or substitutes, may lawfully 
do or cause to be done by virtue hereof. 

Pursuant to the requirements of the Securities Exchange Act of 1934, as amended, this Report has been signed below by the following 
persons on behalf of the Registrant and in the capacities and on the dates indicated.  

 Signature 

/s/ Frederick W. Smith 
Frederick W. Smith 

/s/ Alan B. Graf, Jr. 
Alan B. Graf, Jr. 

/s/ John L. Merino 
John L. Merino 

/s/ John A. Edwardson 
John A. Edwardson 

/s/ Marvin R. Ellison 
Marvin R. Ellison 

/s/ Susan Patricia Griffith 
Susan Patricia Griffith 

/s/ John C. (“Chris”) Inglis 
John C. (“Chris”) Inglis 

/s/ Kimberly A. Jabal 
Kimberly A. Jabal 

/s/ Shirley Ann Jackson 
Shirley Ann Jackson 

Capacity 

Date 

Chairman and Chief Executive 
Officer and Director 
(Principal Executive Officer) 

Executive Vice President and 
Chief Financial Officer 
(Principal Financial Officer) 

  Corporate Vice President and Principal  
Accounting Officer 
(Principal Accounting Officer) 

July 16, 2019 

July 16, 2019 

July 16, 2019 

Director 

July 16, 2019 

Director 

July 16, 2019 

Director 

July 16, 2019 

Director 

July 16, 2019 

Director 

July 16, 2019 

Director 

July 16, 2019 

- 47 - 

 
   
  
  
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Signature 

/s/ R. Brad Martin 
R. Brad Martin 

/s/ Joshua Cooper Ramo 
Joshua Cooper Ramo 

/s/ Susan C. Schwab 
Susan C. Schwab 

/s/ David P. Steiner 
David P. Steiner 

/s/ Paul S. Walsh 
Paul S. Walsh 

Capacity 

Director 

Date 

July 16, 2019 

Director 

July 16, 2019 

Director 

July 16, 2019 

Director 

July 16, 2019 

Director 

July 16, 2019 

- 48 - 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
FINANCIAL SECTION TABLE OF CONTENTS  

Management’s Discussion and Analysis of Results of Operations and Financial Condition  

PAGE 

Overview of Financial Section  
Results of Operations and Outlook  
Recent Accounting Guidance  
Reportable Segments  

FedEx Services Segment  
FedEx Express Segment   
FedEx Ground Segment  
FedEx Freight Segment  

Financial Condition  

Liquidity 
Capital Resources  
Liquidity Outlook  
Contractual Cash Obligations and Off-Balance Sheet Arrangements  

Other Business Matters 

Critical Accounting Estimates  

Retirement Plans  
Income Taxes 
Self-Insurance Accruals  
Long-Lived Assets  
Legal and Other Contingencies  

Risk Factors  
Forward-Looking Statements  

Effective Tax Rate Prior to MTM Retirement Plans Accounting Adjustment 

Consolidated Financial Statements 

Management’s Report on Internal Control over Financial Reporting  
Reports of Independent Registered Public Accounting Firm  
Consolidated Balance Sheets May 31, 2019 and 2018 
Consolidated Statements of Income Years Ended May 31, 2019, 2018 and 2017 
Consolidated Statements of Comprehensive Income Years Ended May 31, 2019, 2018 and 2017 
Consolidated Statements of Cash Flows Years Ended May 31, 2019, 2018 and 2017 
Consolidated Statements of Changes in Common Stockholders’ Investment Years Ended May 31, 2019, 2018 and 2017 
Notes to Consolidated Financial Statements  

Other Financial Information 

Quantitative and Qualitative Disclosures About Market Risk  
Selected Financial Data  
Report of Independent Registered Public Accounting Firm  
Schedule II – Valuation and Qualifying Accounts  

50 
52 
63 
64 
64 
65 
69 
71 
73 
73 
74 
74 
77 
78 

78 
78 
81 
82 
82 
84 
85 
96 

96 

97 
98 
100 
102 
103 
104 
105 
106 

148 
149 
151 
152 

- 49 - 

 
  
  
  
 
 
 
 
  
  
MANAGEMENT’S DISCUSSION AND ANALYSIS OF RESULTS OF OPERATIONS AND  
FINANCIAL CONDITION  

OVERVIEW OF FINANCIAL SECTION  

The financial section of the FedEx Corporation (“FedEx” or the “Company”) Annual Report on Form 10-K (“Annual Report”) 
consists of the following: Management’s Discussion and Analysis of Results of Operations and Financial Condition (“MD&A”), the 
Consolidated Financial Statements and the notes to the Consolidated Financial Statements, and Other Financial Information, all of 
which include information about our significant accounting policies and practices and the transactions that underlie our financial 
results. The following MD&A describes the principal factors affecting the results of operations, liquidity, capital resources, 
contractual cash obligations and critical accounting estimates of FedEx. The discussion in the financial section should be read in 
conjunction with the other sections of this Annual Report, particularly “Item 1. Business” and our detailed discussion of risk factors 
included in this MD&A.  

ORGANIZATION OF INFORMATION  

Our MD&A is composed of three major sections: Results of Operations and Outlook, Financial Condition and Critical Accounting 
Estimates. These sections include the following information:  

•  Results of operations includes an overview of our consolidated 2019 results compared to 2018 results, and 2018 results compared to 
2017 results. This section also includes a discussion of key actions and events that impacted our results, as well as our outlook for 
2020.  

•  The overview is followed by a financial summary and analysis (including a discussion of both historical operating results and 

our outlook for 2020) for each of our transportation segments.  

•  Our financial condition is reviewed through an analysis of key elements of our liquidity, capital resources and contractual cash 

obligations, including a discussion of our cash flows and our financial commitments.  

•  Critical accounting estimates discusses those financial statement elements that we believe are most important to understanding 

the material judgments and assumptions incorporated in our financial results.  

•  We conclude with a discussion of risks and uncertainties that may impact our financial condition and operating results.  

DESCRIPTION OF BUSINESS  

We provide a broad portfolio of transportation, e-commerce and business services through companies competing collectively, 
operating independently and managed collaboratively, under the respected FedEx brand. Our primary operating companies are Federal 
Express Corporation (“FedEx Express”), including TNT Express B.V. (“TNT Express”), the world’s largest express transportation 
company; FedEx Ground Package System, Inc. (“FedEx Ground”), a leading North American provider of small-package ground 
delivery services; and FedEx Freight Corporation (“FedEx Freight”), a leading North American provider of less-than-truckload 
(“LTL”) freight transportation services. These companies represent our major service lines and, along with FedEx Corporate Services, 
Inc. (“FedEx Services”), constitute our reportable segments.  

Our FedEx Services segment provides sales, marketing, information technology, communications, customer service, technical support, 
billing and collection services, and certain back-office functions that support our transportation segments. The FedEx Services 
segment also provides customers with retail access to FedEx Express and FedEx Ground shipping services through FedEx Office and 
Print Services, Inc. (“FedEx Office”). See “Reportable Segments” for further discussion and refer to “Item 1. Business” for a more 
detailed description of each of our operating companies.  

- 50 - 

 
The key indicators necessary to understand our operating results include:  

• 

• 

• 

• 

the overall customer demand for our various services based on macroeconomic factors and the global economy;  

the volumes of transportation services provided through our networks, primarily measured by our average daily volume and 
shipment weight and size;  

the mix of services purchased by our customers;  

the prices we obtain for our services, primarily measured by yield (revenue per package or pound or revenue per shipment or 
hundredweight for LTL freight shipments);  

•  our ability to manage our cost structure (capital expenditures and operating expenses) to match shifting volume levels; and  

• 

the timing and amount of fluctuations in fuel prices and our ability to recover incremental fuel costs through our fuel 
surcharges.  

Many of our operating expenses are directly impacted by revenue and volume levels, and we expect these operating expenses to 
fluctuate on a year-over-year basis consistent with changes in revenues and volumes. Therefore, the discussion of operating expense 
captions focuses on the key drivers and trends impacting expenses other than changes in revenues and volumes. The line item “Other 
operating expenses” includes costs associated with outside service contracts (such as security, facility services and cargo handling), 
professional fees, insurance, uniforms and taxes and licenses.  

Except as otherwise specified, references to years indicate our fiscal year ended May 31, 2019 or ended May 31 of the year referenced 
and comparisons are to the corresponding period of the prior year. References to our transportation segments include, collectively, the 
FedEx Express segment, the FedEx Ground segment and the FedEx Freight segment.  

- 51 - 

 
RESULTS OF OPERATIONS AND OUTLOOK 

CONSOLIDATED RESULTS  

The following table compares summary operating results (dollars in millions, except per share amounts) for the years ended May 31: 

Percent Change 

Consolidated revenues 

Operating income: 

FedEx Express segment 
FedEx Ground segment 
FedEx Freight segment 
Corporate, other and eliminations 

Consolidated operating income 
Operating margin: 

FedEx Express segment 
FedEx Ground segment 
FedEx Freight segment 
Consolidated operating margin 
Consolidated net income(4) 
Diluted earnings per share 

2019(1) 

2018(2) 

2017(3) 

  $ 

69,693      $ 

65,450      $ 

60,319        

      2019/2018      
6     

2018/2017    
9     

2,123        
2,640        
615        
(912 )      
4,466        

5.7 %     
12.9 %     
8.1 %     
6.4 %     
540      $ 

2,105        
2,529        
490        
(852 )      
4,272        

5.8 %     
13.7 %     
7.2 %     
6.5 %     
4,572      $ 

2,380        
2,243        
371        
(428 )      
4,566        

7.0 %     
13.6 %     
6.1 %     
7.6 %     
2,997        

1     
4     
26     
(7 )   
5     

(10 ) bp   
(80 ) bp   
90   bp   
(10 ) bp   
(88 )   

2.03      $ 

16.79      $ 

11.07        

(88 )   

(12 )   
13     
32     
(99 )   
(6 )   

(120 ) bp 
10   bp 
110   bp 
(110 ) bp 
53     
52     

  $ 

  $ 

The following table shows changes in revenues and operating income by reportable segment for 2019 compared to 2018 and 2018 
compared to 2017 (in millions): 

Year-over-Year Changes 

FedEx Express segment 
FedEx Ground segment 
FedEx Freight segment 
FedEx Services segment 
Corporate, other and eliminations 

   $ 

   $ 

1,159      $ 
2,127        
770        
41        
146        
4,243      $ 

Revenues 

2019/2018 

2018/2017 

Operating Income 
      2019/2018(1)(2)        2018/2017(2)(3)    
(275 ) 
18      $ 
286   
111        
119   
125        
—        
—   
(424 ) 
(60 )      
(294 ) 
194      $ 

2,348      $ 
1,892        
742        
29        
120        
5,131      $ 

(1)  Operating income in 2019 includes TNT Express integration expenses, business realignment costs and costs incurred in 

connection with the settlement of a legal matter involving FedEx Ground. 

(2)  Operating income in 2018 includes TNT Express integration expenses, goodwill and other asset impairment charges associated 

with FedEx Supply Chain Distribution System, Inc. (“FedEx Supply Chain”) and charges for legal reserves related to certain U.S. 
Customs Border and Protection (“CBP”) matters involving FedEx Logistics, Inc. (“FedEx Logistics” (formerly FedEx Trade 
Networks, Inc.)). 

(3)  Operating income in 2017 includes TNT Express integration expenses, as well as charges for legal reserves related to certain CBP 

matters involving FedEx Logistics and charges in connection with the settlement of and certain expected losses relating to 
independent contractor litigation matters at FedEx Ground. 

(4)  Consolidated net income includes a net loss in 2019, and net gains in 2018 and in 2017, associated with our mark-to-market 

(“MTM”) retirement plans accounting adjustment. Consolidated net income in 2019 includes a tax benefit primarily related to a 
lower statutory tax rate attributable to the enactment of the Tax Cuts and Jobs Act (“TCJA”) and a benefit from the reduction of a 
valuation allowance on certain tax loss carryforwards, partially offset by a tax expense related to a lower tax rate applied to our 
deferred taxes in the Netherlands. Consolidated net income in 2018 includes the following attributable to the enactment of the 
TCJA: benefits related to the remeasurement of our net U.S. deferred tax liability; a lower statutory income tax rate on 2018 
earnings; and a one-time benefit from a $1.5 billion contribution to our tax-qualified U.S. domestic pension plans (“U.S. Pension 
Plans”). In addition, we recognized a net benefit from corporate structuring transactions as part of the ongoing integration of 
FedEx Express and TNT Express and a benefit from foreign tax credits associated with distributions to the U.S. from our foreign 
operations. 

- 52 - 

 
 
  
    
  
  
    
  
  
    
  
  
  
  
  
  
  
     
     
  
  
    
         
         
         
      
  
      
    
  
    
  
    
  
    
  
    
  
    
         
         
         
      
  
      
    
    
    
    
  
  
 
  
  
  
  
  
     
  
  
  
     
     
     
     
     
  
A summary of the effects of the (costs) benefits described above on our financial results (in millions) for the years ended May 31 
follows: 

Items affecting Operating Income: 
TNT Express integration expenses 
Business realignment costs 
Litigation and legal matters 
Goodwill and other asset impairment charges 

2019 

2018 

2017 

  $ 

  $ 

(388 ) 
(320 ) 
(46 ) 
—   
(754 ) 

 $ 

 $ 

(477 ) 
—   
(8 ) 
(380 ) 
(865 ) 

 $ 

 $ 

(327 ) 
—   
(61 ) 
—   
(388 ) 

Items affecting Net Income: 

MTM retirement plans accounting adjustment, net of tax 

  $ 

(2,981 ) 

 $ 

9   

 $ 

6   

Items affecting income taxes: 

Benefits attributable to enactment of the TCJA: 

Remeasurement of net U.S. deferred tax liability 
Lower statutory tax rate 
Pension contribution 

Reduction in valuation allowance 
Deferred tax impact from Netherlands rate reduction 
Corporate structuring transactions 
Foreign tax credits generated by distributions from foreign operations 

(4 ) 
40   
—   
90   
(50 ) 
—   
8   
(2,897 ) 

 $ 

1,150   
265   
204   
—   
—   
255   
225   
2,108   

 $ 

  $ 

—   
—   
—   
—   
—   
—   
—   
6   

Pension Accounting Change 

As of June 1, 2018, we adopted new accounting guidance that changes how employers that sponsor defined benefit pension or other 
postretirement benefit plans present net periodic benefit cost in their income statement. This new guidance requires us to report only 
the service cost component in the “Salaries and employee benefits” line item. The other components of net benefit cost are required to 
be presented in the income statement in other income, outside of income from operations. This new guidance impacts operating 
income and margin but has no impact on net income or earnings per share. We have applied these changes retrospectively.  

Overview  

Our operating income improved in 2019 primarily due to volume growth, the favorable net impact of fuel at all of our transportation 
segments, increased yields at FedEx Freight and FedEx Ground and lower variable incentive compensation expenses. Lower variable 
incentive compensation expenses benefited our results by approximately $485 million in 2019. However, softening global economic 
conditions negatively impacted International Priority package and freight volumes at FedEx Express, and we experienced a product 
mix shift to lower yielding services due in part to an increase in e-commerce traffic at FedEx Express and FedEx Ground. Higher 
purchased transportation costs at FedEx Ground, resulting from increased contractor settlement rates and expanding operations to six 
days per week year-round starting in January 2019, also negatively affected our results.  

Comparables for 2019 are affected by the direct and indirect effects at FedEx Express of the NotPetya cyberattack on June 27, 2017, 
which negatively impacted earnings in 2018 by approximately $400 million ($1.19 per diluted share), primarily from loss of revenue 
associated with decreased shipments in the TNT Express network, as well as incremental costs to restore information-technology 
systems. All of TNT Express’s critical operational systems were fully restored, critical business data was recovered and shipping 
services and solutions were back in place as of the second quarter of 2018. During 2019, we purchased insurance coverage designed to 
address certain aspects of cyber risks.  

Our 2019 results include business realignment costs of $320 million ($243 million, net of tax, or $0.91 per diluted share), primarily 
related to our U.S.-based voluntary employee buyout program (see “Business Realignment Costs” below for additional information). 
In addition, our 2019 results include $46 million ($43 million, net of tax, or $0.16 per diluted share) of costs incurred in connection 
with the settlement of a legal matter involving FedEx Ground. These items are included in “Corporate, other and eliminations.”  

- 53 - 

 
  
 
    
    
  
 
 
  
    
  
  
    
  
  
  
 
 
 
   
 
 
   
   
 
   
 
  
  
 
 
   
   
   
   
   
 
 
   
   
   
   
   
 
 
   
   
   
   
   
 
 
   
   
   
   
   
 
 
   
 
 
 
   
 
 
   
 
 
 
 
 
 
 
 
 
 
   
 
 
 
   
 
  
The comparison of net income between 2019 and 2018 is also significantly affected by a provisional benefit of $1.15 billion ($4.22 
per diluted share) specifically related to the remeasurement of our net U.S. deferred tax liability recognized during 2018 as a result of 
the enactment of the TCJA. Net income for 2019 includes a tax benefit of $40 million ($0.15 per diluted share) primarily related to a 
lower statutory income tax rate under the TCJA and $90 million ($0.34 per diluted share) from the reduction of a valuation allowance 
on certain tax loss carryforwards. These items were partially offset by a tax expense of $50 million ($0.19 per diluted share) related to 
a lower tax rate in the Netherlands applied to our deferred tax balances. See the “Income Taxes” section of this MD&A and Note 12 of 
the accompanying consolidated financial statements.    

Consolidated net income in 2019 includes a pre-tax noncash loss of $3.9 billion ($3.0 billion, net of tax, or $11.22 per diluted share) 
associated with our fourth quarter MTM retirement plans accounting adjustment. See the “Retirement Plans MTM Adjustment” 
section of this MD&A and Note 13 of the accompanying consolidated financial statements.    

We incurred TNT Express integration expenses totaling $388 million ($314 million, net of tax, or $1.18 per diluted share) in 2019, an 
$89 million decrease from 2018. The integration expenses are predominantly incremental costs directly associated with the integration 
of TNT Express, including professional and legal fees, salaries and wages, travel and advertising expenses, and include any 
restructuring charges at TNT Express. Internal salaries and wages are included only to the extent the individuals are assigned full-time 
to integration activities. These costs were recognized at FedEx Express and FedEx Corporation. The identification of these costs as 
integration-related expenditures is subject to our disclosure controls and procedures. 

Our operating results declined in 2018 as a result of the NotPetya cyberattack at TNT Express, a fourth quarter goodwill impairment 
charge at FedEx Supply Chain and increased TNT Express integration expenses. These negative factors were partially offset by 
increased yields, volume growth at FedEx Ground and FedEx Freight and a favorable net impact of fuel at all of our transportation 
segments.  

Our results for 2018 included a tax benefit of $204 million ($0.75 per diluted share) from a $1.5 billion contribution to our U.S. 
Pension Plans in 2018 and a benefit of approximately $265 million ($0.97 per diluted share) related to a lower statutory income tax 
rate under the TCJA on 2018 earnings. In addition, we recognized a net benefit of $255 million ($0.94 per diluted share) from 
corporate structuring transactions as part of the ongoing integration of FedEx Express and TNT Express. We also recognized a $225 
million benefit ($0.83 per diluted share) from foreign tax credits generated by distributions to the U.S. from our foreign operations. 
See the “Income Taxes” section of this MD&A and Note 12 of the accompanying consolidated financial statements. 

We incurred TNT Express integration expenses totaling $477 million ($372 million, net of tax, or $1.36 per diluted share) in 2018, a 
$150 million increase from 2017. In addition, consolidated net income in 2018 includes a net $10 million gain ($9 million, net of tax, 
or $0.03 per diluted share) associated with our fourth quarter MTM retirement plans accounting adjustment, which includes a $210 
million charge related to an agreement with Metropolitan Life Insurance Company to purchase a group annuity contract representing 
the transfer of $6 billion of pension obligations. Our 2018 results also include $380 million ($379 million, net of tax, or $1.39 per 
diluted share) of goodwill and other asset impairment charges related to FedEx Supply Chain and $8 million ($6 million, net of tax, or 
$0.02 per diluted share) of charges for legal reserves related to certain CBP matters involving FedEx Logistics.  

In addition to TNT Express integration expenses totaling $327 million ($245 million, net of tax, or $0.91 per diluted share), 
consolidated net income in 2017 includes a net $24 million gain ($6 million, net of tax, or $0.02 per diluted share) associated with our 
fourth quarter MTM retirement plans accounting adjustment. Our 2017 results also include $39 million ($24 million, net of tax, or 
$0.09 per diluted share) of charges for legal reserves related to certain CBP matters involving FedEx Logistics and $22 million ($13 
million, net of tax, or $0.05 per diluted share) of charges related to the settlement of and certain expected losses relating to 
independent contractor litigation matters involving FedEx Ground. These items are included in “Corporate, other and eliminations.”  

- 54 - 

 
The following graphs for FedEx Express, FedEx Ground and FedEx Freight show selected volume trends (in thousands) for the years 
ended May 31:  

FedEx Express
FedEx Express
U.S. Domestic 
U.S. Domestic 
Average Daily Package Volume
Average Daily Package Volume

FedEx Express
FedEx Express
International(1)
International(1)
Average Daily Package Volume
Average Daily Package Volume

3,200
3,200

3,000
3,000

2,800
2,800

2,600
2,600

2,400
2,400

9,500
9,500

9,000
9,000

8,500
8,500

8,000
8,000

7,500
7,500

7,000
7,000

6,500
6,500

6,000
6,000

2,713 
2,713 

2,726 
2,726 

2,729 
2,729 

2,901 
2,901 

2016
2016

2017
2017

2018
2018

2019
2019

FedEx Ground
FedEx Ground
Average Daily Package Volume
Average Daily Package Volume

8,952 
8,952 

8,336 
8,336 

7,896 
7,896 

7,526 
7,526 

2016
2016

2017
2017

2018
2018

2019
2019

3,600
3,600

3,100
3,100

2,600
2,600

2,100
2,100

1,600
1,600

1,100
1,100

600
600

100
100

 90.0
 90.0

 80.0
 80.0

 70.0
 70.0

 60.0
 60.0

 50.0
 50.0

 40.0
 40.0

 30.0
 30.0

 20.0
 20.0

2,424 
2,424 

2,454 
2,454 

2,471 
2,471 

888 
888 

575 
575 

2016
2016

791 
791 

2017
2017

803 
803 

2018
2018

831 
831 

2019
2019

International domestic
International domestic

International export
International export

FedEx Freight
FedEx Freight
Average Daily Shipments
Average Daily Shipments

67.7 
67.7 

70.6
70.6

74.5
74.5

31.1 
31.1 

31.0 
31.0 

31.9 
31.9 

78.4 
78.4 

34.3 
34.3 

2016
2016

2017
2017

2018
2018

2019
2019

Priority
Priority

Economy
Economy

FedEx Express and FedEx Ground
FedEx Express and FedEx Ground
Total Average Daily Package Volume
Total Average Daily Package Volume

15,155 

15,155 

13,837 

13,837 

14,322 

14,322 

17,000
16,000

16,000
15,000

15,000
14,000

14,000
13,000

13,000
12,000

12,000
11,000

11,000
10,000

11,702 

11,702 

2016
2016

2017
2017

2018
2018

2019
2019

(1) 

International domestic average daily package volume relates to our international intra-country operations. International 
export average daily package volume relates to our international priority and economy services. 

- 55 - 

 
 
 
The following graphs for FedEx Express, FedEx Ground and FedEx Freight show selected yield trends for the years ended May 31:  

 $20.00
 $20.00
 $20.00
 $20.00

 $19.00
 $19.00
 $19.00
 $19.00

 $18.00
 $18.00
 $18.00
 $18.00

 $17.00
 $17.00
 $17.00
 $17.00

 $16.00
 $16.00
 $16.00
 $16.00

 $10.00
 $10.00
 $10.00
 $10.00

 $9.00
 $9.00
 $9.00
 $9.00

 $8.00
 $8.00
 $8.00
 $8.00

 $7.00
 $7.00
 $7.00
 $7.00

 $6.00
 $6.00
 $6.00
 $6.00

FedEx Express
FedEx Express
FedEx Express
FedEx Express
U.S. Domestic
U.S. Domestic
U.S. Domestic
U.S. Domestic
Revenue per Package - Yield
Revenue per Package - Yield
Revenue per Package - Yield
Revenue per Package - Yield

$18.40 
$18.40 
$18.40 
$18.40 

$18.54 
$18.54 
$18.54 
$18.54 

$17.60 
$17.60 
$17.60 
$17.60 

$17.00 
$17.00 
$17.00 
$17.00 

FedEx Express
FedEx Express
FedEx Express
FedEx Express
International(1)
International(1)
International(1)
International(1)
Revenue per Package - Yield
Revenue per Package - Yield
Revenue per Package - Yield
Revenue per Package - Yield

$54.16 
$54.16 
$54.16 
$54.16 

$49.18 
$49.18 
$49.18 
$49.18 

$52.35 
$52.35 
$52.35 
$52.35 

$51.21 
$51.21 
$51.21 
$51.21 

$5.65 
$5.65 
$5.65 
$5.65 

$6.92 
$6.92 
$6.92 
$6.92 

$7.41 
$7.41 
$7.41 
$7.41 

$7.20 
$7.20 
$7.20 
$7.20 

 $70.00
 $70.00
 $70.00
 $70.00

 $60.00
 $60.00
 $60.00
 $60.00

 $50.00
 $50.00
 $50.00
 $50.00

 $40.00
 $40.00
 $40.00
 $40.00

 $30.00
 $30.00
 $30.00
 $30.00

 $20.00
 $20.00
 $20.00
 $20.00

 $10.00
 $10.00
 $10.00
 $10.00

 $-
 $-
 $-
 $-

2016
2016
2016
2016

2017
2017
2017
2017

2018
2018
2018
2018

2019
2019
2019
2019

2016
2016
2016
2016

2017
2017
2017
2017

2018
2018
2018
2018

2019
2019
2019
2019

International export composite
International export composite
International export composite
International export composite

International domestic
International domestic
International domestic
International domestic

FedEx Ground
FedEx Ground
FedEx Ground
FedEx Ground
Revenue per Package - Yield
Revenue per Package - Yield
Revenue per Package - Yield
Revenue per Package - Yield

FedEx Freight
FedEx Freight
FedEx Freight
FedEx Freight
Revenue per Shipment
Revenue per Shipment
Revenue per Shipment
Revenue per Shipment

$8.97 
$8.97 
$8.97 
$8.97 

$8.63 
$8.63 
$8.63 
$8.63 

$8.18 
$8.18 
$8.18 
$8.18 

$7.80 
$7.80 
$7.80 
$7.80 

2016
2016
2016
2016

2017
2017
2017
2017

2018
2018
2018
2018

2019
2019
2019
2019

 $320.00
 $320.00
 $320.00
 $320.00

 $300.00
 $300.00
 $300.00
 $300.00

 $280.00
 $280.00
 $280.00
 $280.00

 $260.00
 $260.00
 $260.00
 $260.00

 $240.00
 $240.00
 $240.00
 $240.00

 $220.00
 $220.00
 $220.00
 $220.00

 $200.00
 $200.00
 $200.00
 $200.00

$300.02 
$300.02 
$300.02 
$300.02 

$250.95 
$250.95 
$250.95 
$250.95 

$286.85 
$286.85 
$286.85 
$286.85 

$236.78 
$236.78 
$236.78 
$236.78 

$261.27 
$261.27 
$261.27 
$261.27 

$265.77 
$265.77 
$265.77 
$265.77 

$218.50 
$218.50 
$218.50 
$218.50 

$221.67 
$221.67 
$221.67 
$221.67 

2016
2016
2016
2016

2017
2017
2017
2017

2018
2018
2018
2018

2019
2019
2019
2019

Economy
Economy
Economy
Economy

Priority
Priority
Priority
Priority

(1) 

International export revenue per package relates to our international priority and economy services. International domestic 
revenue per package relates to our international intra-country operations.  

Revenue  

Revenues increased 6% in 2019 due to higher volumes at all of our transportation segments and increased yields at FedEx Ground and 
FedEx Freight. At FedEx Ground, revenues increased 12% in 2019 due to volume growth and increased yields. Revenues at FedEx 
Express increased 3% in 2019 primarily due to U.S. domestic package volume growth and international package and freight volume 
recovery from the NotPetya cyberattack, partially offset by unfavorable exchange rates. FedEx Express revenue was negatively 
impacted by an overall product mix shift from international package volume to international freight volume as well as softness in 
International Priority package and freight volumes resulting from weakening global economic conditions. FedEx Freight revenues 
increased 11% in 2019 due to higher revenue per shipment and average daily shipments. Higher fuel surcharges had a positive impact 
on revenues at all of our transportation segments in 2019. 

Revenues increased 9% in 2018 due to improved performance at all of our transportation segments. Revenues at FedEx Express 
increased 7% in 2018 due to improved base yields and favorable exchange rates, despite impacts from the NotPetya cyberattack. At 
FedEx Ground, revenues increased 11% in 2018 due to volume growth and increased yields. FedEx Freight revenues increased 12% in 
2018 due to higher revenue per shipment and average daily shipments. Higher fuel surcharges had a positive impact on revenues at all 
of our transportation segments in 2018. 

- 56 - 

 
 
Business Realignment Costs 

In December 2018, we announced cost-reduction programs primarily through initiatives at FedEx Services and FedEx Express in 
response to current business and economic conditions that included the following: 

  A U.S.-based voluntary employee buyout program for eligible employees; 
  Limited hiring in staff functions; and 
  Reductions in discretionary spending. 

During 2019, we conducted a program to offer voluntary cash buyouts to eligible U.S.-based employees in certain staff functions. The 
U.S.-based voluntary employee buyout program includes voluntary severance payments and funding to healthcare reimbursement 
accounts, with the voluntary severance payment calculated based on four weeks of gross base salary for every year of continuous 
service up to a maximum payment of two years of pay. This program was completed in the fourth quarter of 2019, and approximately 
1,500 employees have left or will be leaving during 2020. Approximately 85% of the employees who were granted these severance 
agreements departed on May 31, 2019. Costs of the benefits provided under the U.S.-based voluntary employee buyout program were 
recognized as special termination benefits in the period that eligible employees accepted their offers.  

We incurred costs of $320 million ($243 million, net of tax, or $0.91 per diluted share) during 2019 associated with our business 
realignment activities. These costs related primarily to severance for employees who accepted voluntary buyouts in the third and 
fourth quarters of 2019. Payments are made at the time of departure. Approximately $220 million was paid under this program during 
2019. The cost of the U.S.-based voluntary employee buyout program is included in the caption “Business realignment costs” in our 
consolidated statements of income. Also included in that caption are other incremental, external costs directly attributable to our 
business realignment activities, such as professional fees.   

Goodwill and Other Asset Impairment Charges 

In 2018, we incurred goodwill and other asset impairment charges of $380 million related to FedEx Supply Chain, eliminating 
substantially all of the goodwill attributable to this reporting unit. The key factors contributing to the goodwill impairment were 
underperformance of the FedEx Supply Chain business during 2018, including base business erosion, and the failure to attain the level 
of operating synergies and revenue and profit growth anticipated at the time of acquisition. For additional information regarding these 
impairment charges, see the “Critical Accounting Estimates” section of this MD&A and Note 4 of the accompanying consolidated 
financial statements. 

- 57 - 

 
 
Operating Expenses  

The following tables compare operating expenses expressed as dollar amounts (in millions) and as a percent of revenue for the years 
ended May 31:  

Operating expenses: 

Salaries and employee benefits 
Purchased transportation 
Rentals and landing fees 
Depreciation and amortization 
Fuel 
Maintenance and repairs 
Business realignment costs(2) 
Goodwill and other asset impairment charges(3) 
Other(4) 

Total operating expenses 

Total operating income 

2019(1) 

2018(1) 

2017(1) 

      2019/2018 

2018/2017 

Percent Change 

  $ 

  $ 

24,776     $ 
16,654    
3,360    
3,353    
3,889    
2,834    
320    
—    
10,041    
65,227    
4,466     $ 

23,795      $ 
15,101        
3,361        
3,095        
3,374        
2,622        
—        
380        

9,450     
61,178        
4,272      $ 

21,989   
13,630   
3,240   
2,995   
2,773   
2,374   
—   
—   
8,752   
55,753   
4,566   

4   
10   
—   
8   
15   
8   
NM   
NM   
6   
7   
5   

8   
11   
4   
3   
22   
10   
—   
NM   
8   
10   
(6 ) 

Operating expenses: 

Salaries and employee benefits 
Purchased transportation 
Rentals and landing fees 
Depreciation and amortization 
Fuel 
Maintenance and repairs 
Business realignment costs(2) 
Goodwill and other asset impairment charges(3) 
Other(4) 

Total operating expenses 

Operating margin 

2019(1) 

Percent of Revenue 
2018(1) 

2017(1) 

35.6 %      
23.9        
4.8        
4.8        
5.6        
4.0        
0.5        
—        
14.4        
93.6        
6.4 %      

36.4 %      
23.1         
5.1         
4.7         
5.2         
4.0         
—         
0.6         
14.4         
93.5         
6.5 %      

36.5 % 
22.6   
5.3   
5.0   
4.6   
3.9   
—   
—   
14.5   
92.4   

7.6 % 

(1) 

Includes TNT Express integration expenses of $388 million in 2019, $477 million in 2018 and $327 million in 2017. 

(2)  

Includes costs predominantly associated with our U.S.-based voluntary employee buyout program in 2019.  

(3) 

Includes goodwill and other asset impairment charges in 2018 associated with our FedEx Supply Chain business. 

(4)  Other expenses in 2019 include $46 million of costs incurred in connection with the settlement of a legal matter involving FedEx 
Ground. Other expenses also include $8 million in 2018 and $39 million in 2017 of charges related to certain CBP matters 
involving FedEx Logistics. Also included in 2017 is $22 million of charges in connection with the settlement of and certain 
expected losses relating to independent contractor litigation matters involving FedEx Ground.  

Our 2019 operating income improved primarily due to increased revenue, including recovery from the NotPetya cyberattack discussed 
above, and lower variable incentive compensation expenses. These benefits were partially offset by higher purchased transportation 
costs at FedEx Ground, driven primarily by increased contractor settlement rates and expansion of network operations to six days per 
week year-round in January 2019, and higher salaries and employee benefits. In addition, decreased yields at FedEx Express and the 
impact of business realignment costs negatively affected operating margin in 2019. An overall product mix shift at FedEx Express 
from international package volume to international freight volume, growth in U.S. deferred services driven by e-commerce, as well as 
softness in International Priority package and freight volumes at FedEx Express resulting from weakening global economic 
conditions, also negatively impacted operating margins during 2019.  

- 58 - 

 
  
      
   
   
         
    
  
  
  
   
    
     
  
    
    
 
        
   
   
   
   
   
   
   
    
 
   
   
    
 
   
   
    
 
   
   
    
 
   
   
    
 
   
   
    
 
 
 
  
 
 
 
    
 
  
   
   
    
 
   
   
   
   
 
  
  
  
  
  
 
  
  
  
  
   
        
         
   
   
   
   
   
   
   
   
   
   
   
   
 
Purchased transportation costs increased 10% in 2019 primarily due to higher volumes at all of our transportation segments and 
increased rates, including fuel costs, at FedEx Ground and FedEx Freight, reflecting the inflationary impact of the tight labor market 
on our rates. Salaries and employee benefits expense increased 4% in 2019 primarily due to higher staffing to support volume growth 
and annual merit increases, partially offset by lower variable incentive compensation expenses at all of our transportation segments. 
Other operating expenses increased 6% in 2019 primarily due to a gain on the sale of a non-core business of TNT Express benefiting 
results in 2018 and increased outside service contracts at FedEx Express. Currency exchange rates had a negative impact on revenues 
and a positive impact on expenses at FedEx Express but did not have an impact on consolidated operating income in 2019.  

In 2018, our operating income and margin declined primarily due to the NotPetya cyberattack at TNT Express, fourth quarter goodwill 
and other asset impairment charges and increased TNT Express integration expenses. 

In 2018, salaries and employee benefits expense increased 8% due to merit increases at all of our transportation segments, unfavorable 
exchange rates at FedEx Express and higher staffing at FedEx Ground and FedEx Freight. Purchased transportation costs increased 
11% in 2018 due to higher volumes at all of our transportation segments, increased transportation rates and higher fuel expenses at 
FedEx Ground and unfavorable exchange rates at FedEx Express. Other operating expenses increased 8% in 2018 primarily due to 
increased outside service contracts and unfavorable exchange rates at FedEx Express and higher TNT Express integration expenses. 

Fuel  

The following graph for our transportation segments shows our average cost of jet and vehicle fuel per gallon for the years ended 
May 31:  

Average Fuel Cost per Gallon

 $4.00

 $3.00

 $2.00

$2.24 

$2.41 

 $1.00

$1.52 

$1.61 

$2.79 

$3.05 

$1.93 

$2.21 

 $-

2016

2017

2018

2019

Vehicle

Jet

Fuel expense increased 15% during 2019 due to higher fuel prices. However, fuel prices represent only one component of the factors 
we consider meaningful in understanding the impact of fuel on our business. Consideration must also be given to the fuel surcharge 
revenue we collect. Accordingly, we believe discussion of the net impact of fuel on our results, which is a comparison of the year-
over-year change in these two factors, is important to understand the impact of fuel on our business. In order to provide information 
about the impact of fuel surcharges on the trend in revenue and yield growth, we have included the comparative weighted-average fuel 
surcharge percentages in effect for 2019, 2018 and 2017 in the accompanying discussions of each of our transportation segments.  

Most of our fuel surcharges are adjusted on a weekly basis. The fuel surcharge is based on a weekly fuel price from two weeks prior to 
the week in which it is assessed. Some FedEx Express international fuel surcharges incorporate a timing lag of approximately six to 
eight weeks. 

The manner in which we purchase fuel also influences the net impact of fuel on our results. For example, our contracts for jet fuel 
purchases at FedEx Express are tied to various indices, including the U.S. Gulf Coast index. While many of these indices are aligned, 
each index may fluctuate at a different pace, driving variability in the prices paid for jet fuel. Furthermore, under these contractual 
arrangements, approximately 70% of our jet fuel is purchased based on the index price for the preceding week, with the remainder of 
our purchases tied to the index price for the preceding month, rather than based on daily spot rates. These contractual provisions 
mitigate the impact of rapidly changing daily spot rates on our jet fuel purchases.  

Because of the factors described above, our operating results may be affected should the market price of fuel suddenly change by a 
significant amount or change by amounts that do not result in an adjustment in our fuel surcharges, which can significantly affect our 
earnings either positively or negatively in the short-term. For more information, see “Risk Factors” below. 

- 59 - 

 
 
 
 
We routinely review our fuel surcharges. On March 18, 2019, we updated the tables used to determine our fuel surcharges for FedEx 
Express U.S. domestic services and at FedEx Ground. On September 10, 2018, we updated the tables used to determine our fuel 
surcharges at FedEx Express and FedEx Ground. 

The net impact of fuel had a significant benefit to operating income in 2019 as higher fuel surcharges more than offset increased fuel 
prices.  

The net impact of fuel on our operating results does not consider the effects that fuel surcharge levels may have on our business, 
including changes in demand and shifts in the mix of services purchased by our customers. In addition, our purchased transportation 
expense may be impacted by fuel costs. While fluctuations in fuel surcharge percentages can be significant from period to period, fuel 
surcharges represent one of the many individual components of our pricing structure that impact our overall revenue and yield. 
Additional components include the mix of services sold, the base price and extra service charges we obtain for these services and the 
level of pricing discounts offered.  

Fuel expense increased 22% during 2018 due to higher fuel prices. The net impact of fuel had a significant benefit to operating income 
in 2018 as higher fuel surcharges more than offset increased fuel prices.  

Other Income and Expense  

Interest expense increased $30 million in 2019 primarily due to U.S. debt issuances during the year. Interest expense increased $46 
million in 2018 primarily due to U.S. debt and commercial paper issuances during the year.  

Retirement Plans MTM Adjustment  

We incurred a pre-tax noncash MTM net loss of $3.9 billion in 2019 ($3.0 billion, net of tax, or $11.22 per diluted share), a net gain of 
$10 million in 2018 ($9 million, net of tax, or $0.03 per diluted share) and a net gain of $24 million in 2017 ($6 million, net of tax, or 
$0.02 per diluted share) from actuarial adjustments to pension and postretirement healthcare plans related to the measurement of plan 
assets and liabilities. The net loss in 2019 is attributable to a significantly lower discount rate, changes in actuarial estimates regarding 
rates of retirement, disability and salary increases and lower than expected asset returns. The net gain in 2018 is attributable to an 
increased discount rate, which more than offset losses from demographic experience. The net gain for 2018 includes a $210 million 
loss from the purchase of a group annuity contract from Metropolitan Life Insurance Company that transferred approximately 20% of 
our U.S. Pension Plan liabilities. The net gain in 2017 reflects higher-than-expected pension asset returns, particularly in the equity 
markets. For more information, see the “Critical Accounting Estimates” section of this MD&A and Note 1 and Note 13 of the 
accompanying consolidated financial statements.  

Income Taxes  

The following table sets forth our income tax expense (benefit) and the effective tax rates for the years ended May 31: 

2019 

2018 

2017 

   $ 

138   

  $ 

1,271   

  $ 

Taxes computed at federal statutory rate(1) 
Increases (decreases) in income tax from: 

Non-deductible expenses 
Valuation allowance 
TCJA 
Foreign tax rate enactments 
State and local income taxes, net of federal benefit 
Benefits from share-based payments 
Uncertain tax positions 
Foreign tax credits from distributions 
Foreign operations 
Corporate structuring transactions 
Goodwill impairment charge 
Other, net 

Provision for income taxes (benefit) 
Effective Tax Rate 

   $ 

79   
(79 )      
(71 )      
50   
44   
(18 )      
8   
(8 )      
(1 )      
—   
—   
(27 )      
  $ 
115   
17.6%   

81   
31   
(1,354 ) 
6   
119   
(60 ) 
86   
(225 ) 
25   
(255 ) 
109   
(53 ) 
(219 ) 
(5.0 )% 

  $ 

1,603   

76   
44   
—   
—   
99   
(55 ) 
—   
—   
(5 ) 
(68 ) 
—   
(112 ) 
1,582   

34.6 % 

(1) 

2019 includes the fully phased-in TCJA rate of 21%, 2018 includes a blended TCJA/pre-TCJA rate of 29.2% and 2017 
includes the pre-TCJA rate of 35%.  

- 60 - 

 
 
  
  
    
  
  
  
     
    
    
    
    
    
     
    
    
     
    
     
    
     
    
    
     
    
    
     
    
     
    
    
     
    
     
    
     
    
    
     
    
    
     
    
  
    
    
 
The 2019 tax rate includes a benefit of $90 million from the reduction of a valuation allowance on tax loss carryforwards due to 
certain business operational changes from the integration of FedEx Express and TNT Express in a local jurisdiction, which impacted 
our determination of the realizability of the deferred tax asset in that jurisdiction and an expense of $50 million from the impact on our 
deferred taxes attributable to a lower tax rate in the Netherlands. The 2019 tax rate was favorably impacted by the TCJA, which 
resulted in benefits of $75 million from accelerated deductions claimed on our 2018 U.S. income tax return filed in 2019 and 
approximately $40 million from the lower statutory tax rate on fiscal 2019 earnings.  

The 2018 tax rate was favorably impacted by the TCJA, which resulted in a provisional benefit of $1.15 billion from the 
remeasurement of our net U.S. deferred tax liability, a benefit of approximately $265 million related to the lower statutory income tax 
rate and a one-time benefit of $204 million from a $1.5 billion contribution to our U.S. Pension Plans in 2018. Our 2018 tax rate also 
included a net benefit of $255 million from corporate structuring transactions as part of the ongoing integration of FedEx Express and 
TNT Express and a benefit of $225 million from foreign tax credits generated by distributions to the U.S. from our foreign operations. 
The 2018 tax rate was negatively impacted by an increase in uncertain tax positions for income tax audits. Our 2017 tax rate was 
favorably impacted by $62 million as a result of new U.S. foreign currency tax regulations.  

The TCJA, enacted on December 22, 2017, significantly changed the U.S. corporate income tax system in multiple ways such as (1) 
reducing our U.S. statutory federal income tax rate from 35% to 21% (due to our May 31 fiscal year-end, the lower rate was phased in, 
resulting in a U.S. statutory federal rate of 29.2% for 2018 and a statutory federal rate of 21% for 2019 and subsequent years); (2) 
requiring us to calculate a one-time U.S. tax on earnings which have not previously been repatriated to the U.S. (transition tax); and 
(3) introducing new provisions that took effect in 2019, including but not limited to, a tax on global intangible low-taxed income 
(GILTI), a tax deduction for foreign-derived intangible income, additional limitations on tax deductions for executive compensation 
and a minimum base erosion and anti-abuse tax based on certain payments from a U.S. company to foreign related parties. We 
included the impact of the above provisions in the computation of our effective tax rates, as applicable.  

During 2019, the U.S. Treasury Department issued final regulations covering the one-time transition tax on unrepatriated foreign 
earnings, which was enacted as part of the TCJA. Certain guidance included in these final regulations is inconsistent with our 
interpretation that led to the recognition of a $225 million benefit in 2018 and an additional $8 million benefit in 2019. 
Notwithstanding this inconsistency, we remain confident in our interpretation of the TCJA and intend to defend this position through 
litigation, if necessary. However, if we are ultimately unsuccessful in defending our position, we may be required to reverse the $233 
million benefit previously recorded.  

During 2019, we completed our accounting for the tax effects of the TCJA within the one-year measurement period allowed under 
Staff Accounting Bulletin 118. As a result, we recorded an adjustment to tax expense of $4 million recognized in 2019 as a revision of 
the provisional benefit associated with the remeasurement of our net U.S. deferred tax liability.  

For more information on income taxes, see the Critical Accounting Estimates section of this MD&A and Note 12 of the accompanying 
consolidated financial statements.  

Business Acquisitions  

On May 1, 2019, we acquired the international express division of FC (Flying Cargo) Express Ltd. for $67 million in cash from 
operations. The majority of the purchase price was allocated to goodwill. The financial results of this acquired business are included in 
the FedEx Express segment from the date of acquisition and were not material to our results of operations. Therefore, pro forma 
financial information has not been provided. 

On October 1, 2018, we acquired the controlling interest in an existing joint venture with Swiss Post, which operates a Swiss-wide 
transport system with connections to TNT Express’s global network. The controlling interest was acquired through the noncash 
contribution of a complementary Swiss business into the venture, resulting in the recognition of an immaterial gain. The majority of 
the purchase price was allocated to goodwill and other intangibles. The financial results of this acquired business are included in the 
FedEx Express segment from the date of acquisition and were not material to our results of operations. Therefore, pro forma financial 
information has not been provided.   

On March 23, 2018, we acquired P2P Mailing Limited (“P2P”), a leading provider of worldwide, low-cost e-commerce transportation 
solutions, for £92 million ($135 million) in cash from operations. The majority of the purchase price was allocated to goodwill. The 
financial results of this acquired business are included in the FedEx Logistics operating segment from the date of acquisition and were 
not material to our results of operations.  

On October 13, 2017, we acquired Northwest Research Inc., a leader in inventory research and management, for $50 million in cash 
from operations. The majority of the purchase price was allocated to property and equipment. The financial results of this acquired 
business are included in the FedEx Services segment from the date of acquisition and were not material to our results of operations.  

- 61 - 

 
Outlook  

During 2020, we expect volume growth at FedEx Ground and FedEx Express to drive higher revenues and expect improved operating 
income at FedEx Ground and FedEx Freight. We expect operating income to decline at FedEx Express in 2020 due to macroeconomic 
weakness and trade uncertainty, continued mix shift to lower-yielding services and a strategic decision not to renew a customer 
contract. During 2020, we will continue to implement actions to reduce costs, improve efficiencies and adjust our network cost 
structure to align with forecasted volume. However, we will continue to execute on the strategic initiatives we have in process to 
position us to capitalize on e-commerce growth and other market opportunities we see for the future.  

While FedEx Ground revenue is expected to grow in 2020, higher operating costs are expected to continue to negatively impact 
operating margin, as we continue to focus on investments that increase our ability to meet the demands of e-commerce. During 2019, 
FedEx Ground expanded operations throughout the U.S. network to six days per week year-round, and in January 2020, FedEx 
Ground will expand residential delivery operations to seven days per week year-round for the majority of the U.S. population. To 
support these operational changes, FedEx Ground is making strategic investments to modernize and optimize its network to improve 
scheduling and productivity at its hubs and stations. The integration of FedEx SmartPost packages into standard FedEx Ground 
operations continues, and the vast majority of this volume is expected to be integrated by the end of calendar 2020, which will 
improve last-mile efficiency through increased delivery density. In addition, FedEx Ground is investing in technology, and taking 
other strategic actions, to improve safety throughout its network. Costs associated with these FedEx Ground initiatives are expected to 
be a headwind in 2020; however, we believe they will allow for the more efficient use of our existing assets, which will drive 
improved performance and enhance our competitive position over the long term.  

At FedEx Freight, we expect to increase operational efficiency in 2020 by continuing our focus on optimizing our network. FedEx 
Freight is investing in upgraded dock equipment and vehicle technology that will modernize our operations and position us to realize 
increasing benefits in 2021. In addition, safety initiatives will continue to be a top priority at FedEx Freight in 2020.  

Our outlook for 2020 assumes we will not incur year-over-year expense increases in variable incentive compensation. Additionally, 
our expectations for 2020 are dependent on key external factors, including stable fuel prices, moderate U.S. economic growth, no 
further weakening in international economic conditions from our current forecast and no additional adverse developments in 
international trade policies and relations.  

During 2020, we will continue to execute our TNT Express integration plans and are focused on completing projects across our 
European hub and station locations that will allow interoperability between networks for both FedEx Express and TNT Express 
packages, which will further lower costs as the related FedEx Express linehaul operations are optimized. In addition, we will continue 
to focus on the operational network integration process for the key countries in Europe, which represent a significant percentage of 
international revenue, workforces and facilities. Integration activities in Europe are complex and require consultations with works 
councils and employee representatives in a number of countries. While we expect to make significant progress on integration activities 
in 2020, particularly in Europe, integration work will continue thereafter. We expect to incur approximately $350 million of 
integration expenses in 2020 in the form of professional fees, outside service contracts, salaries and wages and other operating 
expenses. We expect the aggregate integration program expenses, including restructuring charges at TNT Express, to be 
approximately $1.7 billion through 2021, and we may incur additional costs, including investments that will further transform and 
optimize the combined businesses. The timing and amount of integration expenses and capital investments in any future period may 
change as we revise and implement our plans. 

Our capital expenditures for 2020 are expected to be approximately $5.9 billion and include FedEx Express investments in aircraft 
fleet modernization and the Memphis and Indianapolis hub modernization and expansion programs, as well as the investments at 
FedEx Ground and FedEx Freight discussed above.  

Our aircraft fleet modernization and hub modernization and expansion programs at FedEx Express are multi-year programs that will 
entail significant investments over the next several years. See the “Contractual Cash Obligations and Off-Balance Sheet 
Arrangements” section of this MD&A for details of our capital commitments for 2020 and beyond. We will continue to evaluate our 
investments in critical long-term strategic projects to ensure our capital expenditures are expected to generate high returns on 
investment and are balanced with our outlook for global economic conditions. For additional details on key 2020 capital projects, refer 
to the “Financial Condition – Capital Resources” and “Financial Condition – Liquidity Outlook” sections of this MD&A. 

We expect our effective tax rate for 2020 to be between 23% and 25%, prior to any MTM retirement plans accounting adjustment. 
However, substantial activities and corporate structuring transactions are ongoing with respect to the integration of FedEx Express and 
TNT Express. As we continue to integrate these businesses, there could be material favorable and unfavorable impacts to our effective 
tax rate during this period.  

Our outlook is dependent upon a stable pricing environment for fuel, as volatility in fuel prices impacts our fuel surcharge levels, fuel 
expense and demand for our services.  

- 62 - 

 
See “Risk Factors” and “Forward-Looking Statements” for a discussion of these and other potential risks and uncertainties that could 
materially affect our future performance.  

Seasonality of Business  

Our businesses are cyclical in nature, as seasonal fluctuations affect volumes, revenues and earnings. Historically, the U.S. express 
package business experiences an increase in volumes in late November and December. International business, particularly in the Asia-
to-U.S. market, peaks in October and November in advance of the U.S. holiday sales season. Our first and third fiscal quarters, 
because they are summer vacation and post winter-holiday seasons, have historically experienced lower volumes relative to other 
periods. Normally, the fall is the busiest shipping period for FedEx Ground, while late December, June and July are the slowest 
periods. For FedEx Freight, the spring and fall are the busiest periods and the latter part of December through February is the slowest 
period. Shipment levels, operating costs and earnings for each of our companies can also be adversely affected by inclement weather, 
particularly the impact of severe winter weather in our third fiscal quarter. See “Risk Factors” below for more information. 

RECENT ACCOUNTING GUIDANCE  

See Note 2 of the accompanying consolidated financial statements for a discussion of recent accounting guidance. 

- 63 - 

 
REPORTABLE SEGMENTS  

FedEx Express, FedEx Ground and FedEx Freight represent our major service lines and, along with FedEx Services, constitute our 
reportable segments. Our reportable segments include the following businesses:  

FedEx Express Segment 

FedEx Express (express transportation) 
TNT Express (international express transportation, small-package ground delivery and freight 

FedEx Ground Segment 

FedEx Ground (small-package ground delivery) 

transportation) 

FedEx Freight Segment 
FedEx Services Segment 

FedEx Freight (LTL freight transportation) 
FedEx Services (sales, marketing, information technology, communications, customer 
service, technical support, billing and collection services and back-office functions) 

FedEx Office (document and business services and package acceptance) 

FEDEX SERVICES SEGMENT  

The operating expenses line item “Intercompany charges” on the accompanying consolidated financial statements of our 
transportation segments reflects the allocations from the FedEx Services segment to the respective transportation segments. The 
allocations of net operating costs are based on metrics such as relative revenues or estimated services provided.  

The FedEx Services segment provides direct and indirect support to our transportation businesses, and we allocate all of the net 
operating costs of the FedEx Services segment (including the net operating results of FedEx Office) to reflect the full cost of operating 
our transportation businesses in the results of those segments. Within the FedEx Services segment allocation, the net operating results 
of FedEx Office, which are an immaterial component of our allocations, are allocated to FedEx Express and FedEx Ground. We 
review and evaluate the performance of our transportation segments based on operating income (inclusive of FedEx Services segment 
allocations). For the FedEx Services segment, performance is evaluated based on the impact of its total allocated net operating costs 
on our transportation segments. We believe these allocations approximate the net cost of providing these functions. Our allocation 
methodologies are refined periodically, as necessary, to reflect changes in our businesses. 

Effective in 2020, the results of FedEx Office will be included in “Corporate, other and eliminations” instead of the FedEx Services 
segment. This change was made to reflect our internal management reporting structure. Beginning in the first quarter of 2020, prior 
year amounts will be revised to reflect this presentation. 

CORPORATE, OTHER AND ELIMINATIONS  

Corporate and other includes corporate headquarters costs for executive officers and certain legal and finance functions, as well as 
certain other costs and credits not attributed to our core business. These costs are not allocated to the other business segments.  

Also included in corporate and other is the FedEx Logistics operating segment, which provides customs brokerage and global ocean 
and air freight forwarding through FedEx Trade Networks Transport & Brokerage, Inc.; cross-border enablement and technology 
solutions and e-commerce transportation solutions through FedEx Cross Border Technologies, Inc., including its subsidiary P2P; 
integrated supply chain management solutions through FedEx Supply Chain; time-critical shipment services through FedEx Custom 
Critical, Inc.; and, effective September 1, 2018, critical inventory and service parts logistics, 3-D printing and technology repair 
through FedEx Forward Depots, Inc. 

The comparison of operating loss between 2019 and 2018 at “Corporate, other and eliminations” is significantly affected by the costs 
associated with our business realignment activities of $320 million during 2019 and by goodwill and other asset impairment charges at 
FedEx Supply Chain of $380 million recognized during 2018. In addition, the operating loss increase reflects higher operating losses 
at FedEx Logistics due in part to lower transportation volumes from weakness in the global economy and costs incurred in connection 
with the settlement of a legal matter involving FedEx Ground, including certain professional fees. The decrease in TNT Express 
integration expenses discussed above positively impacted this category during 2019. 

Certain FedEx operating companies provide transportation and related services for other FedEx companies outside their reportable 
segment. Billings for such services are based on negotiated rates, which we believe approximate fair value, and are reflected as 
revenues of the billing segment. These rates are adjusted from time to time based on market conditions. Such intersegment revenues 
and expenses are eliminated in our consolidated results and are not separately identified in the following segment information because 
the amounts are not material.  

- 64 - 

 
 
 
 
 
 
 
FEDEX EXPRESS SEGMENT  

FedEx Express offers a wide range of U.S. domestic and international shipping services for delivery of packages and freight including 
priority, deferred or economy services, which provide delivery on a time-definite or day-definite basis. Prior year amounts have been 
revised to conform to the current year presentation, including revised statistical information. The following tables compare revenues, 
operating expenses, operating income (dollars in millions), operating margin and operating expenses as a percent of revenue for the years 
ended May 31:  

2019 

2018 

2017 

2019/2018 

2018/2017 

Percent Change 

Revenues: 

Package: 

U.S. overnight box 
U.S. overnight envelope 
U.S. deferred 

Total U.S. domestic package revenue 

International priority 
International economy 

Total international export package revenue 

  $ 

International domestic(1) 

Total package revenue 

Freight: 
U.S. 
International priority 
International economy 
International airfreight 

Total freight revenue 

Other 

Total revenues 

Operating expenses: 

Salaries and employee benefits 
Purchased transportation 
Rentals and landing fees 
Depreciation and amortization 
Fuel 
Maintenance and repairs 
Intercompany charges 
Other 

Total operating expenses 

Operating income 

Operating margin 

  $ 

7,663  
1,829  
4,225  
13,717  
7,405  
3,446  
10,851  
4,540  
29,108  

3,025  
2,070  
2,123  
314  
7,532  
691  
37,331  

13,748  
5,186  
1,908  
1,801  
3,310  
1,888  
2,092  
5,275  
35,208  
2,123  

 $ 

 $ 

7,273     $ 
1,788       
3,738       
12,799       
7,461       
3,255       
10,716       
4,637       
28,152       

2,797       
2,105       
1,916       
368       
7,186       
834       
36,172       

13,522       
5,109       
1,987       
1,679       
2,889       
1,753       
2,092       
5,036       
34,067       
2,105     $ 

6,955        
1,750        
3,526        
12,231        
7,045        
2,876        
9,921        
4,277        
26,429        

2,527        
1,836        
1,738        
356        
6,457        
938        
33,824        

12,636        
4,721        
1,947        
1,662        
2,378        
1,553        
1,917        
4,630        
31,444        
2,380        

5     
2     
13     
7     
(1 )   
6     
1     
(2 )   
3     

8     
(2 )   
11     
(15 )   
5     
(17 )   
3     

2     
2     
(4 )   
7     
15     
8     
—     
5     
3     
1     

5     
2     
6     
5     
6     
13     
8     
8     
7     

11     
15     
10     
3     
11     
(11 )   
7     

7     
8     
2     
1     
21     
13     
9     
9     
8     
(12 )   

5.7 %    

5.8 %     

7.0 %     

(10 ) bp   

(120 ) bp 

(1) 

International domestic revenues relate to our international intra-country operations.  

Operating expenses: 

Salaries and employee benefits 
Purchased transportation 
Rentals and landing fees 
Depreciation and amortization 
Fuel 
Maintenance and repairs 
Intercompany charges 
Other 

Total operating expenses 

Operating margin 

2019 

Percent of Revenue 
2018 

2017 

36.8 %   
13.9      
5.1      
4.8      
8.9      
5.1      
5.6      
14.1      
94.3      
5.7 %   

37.4 %   
14.1      
5.5      
4.6      
8.0      
4.9      
5.8      
13.9      
94.2      
5.8 %   

37.3 % 
14.0   
5.8   
4.9   
7.0   
4.6   
5.7   
13.7   
93.0   
7.0 % 

- 65 - 

 
 
  
    
  
 
   
  
 
     
  
  
  
  
  
  
  
 
 
 
  
  
  
     
  
  
    
  
   
       
        
        
     
    
  
   
       
        
        
     
  
    
   
  
    
   
  
    
   
  
    
   
  
    
   
  
    
   
  
    
   
  
    
   
  
    
  
   
       
        
     
  
     
    
   
  
    
   
  
    
   
  
    
   
  
    
   
  
    
   
  
    
   
  
    
  
   
       
        
     
  
     
    
   
  
    
   
  
    
   
  
    
   
  
    
   
  
    
   
  
    
   
  
    
   
  
    
   
  
  
    
 
 
  
 
  
  
 
  
  
  
  
  
   
      
  
      
  
   
   
  
  
   
  
  
   
  
  
   
  
  
   
  
  
   
  
  
   
  
  
   
  
  
   
  
  
   
  
  
The following table compares selected statistics (in thousands, except yield amounts) for the years ended May 31:  

2019 

2018 

2017 

2019/2018 

2018/2017 

Percent Change 

Package Statistics 

Average daily package volume (ADV): 

U.S. overnight box 
U.S. overnight envelope 
U.S. deferred 

Total U.S. domestic ADV 

International priority 
International economy 

Total international export ADV 

International domestic(1) 
Total ADV 

Revenue per package (yield): 

U.S. overnight box 
U.S. overnight envelope 
U.S. deferred 

U.S. domestic composite 

International priority 
International economy 

International export composite 

International domestic(1) 

Composite package yield 

Freight Statistics 

Average daily freight pounds: 

U.S. 
International priority 
International economy 
International airfreight 

Total average daily freight pounds 

Revenue per pound (yield): 

U.S. 
International priority 
International economy 
International airfreight 

Composite freight yield 

1,285      
539      
1,077      
2,901      
538      
293      
831      
2,471      
6,203      

23.38     $ 
13.31      
15.39      
18.54      
53.96      
46.16      
51.21      
7.20      
18.40      

1,252        
549        
928        
2,729        
535        
268        
803        
2,454        
5,986        

22.80      $ 
12.77        
15.79        
18.40        
54.71        
47.63        
52.35        
7.41        
18.44        

1,265        
561        
900        
2,726        
537        
254        
791        
2,424        
5,941        

21.57        
12.24        
15.36        
17.60        
51.44        
44.41        
49.18        
6.92        
17.45        

8,577      
5,250      
14,347      
1,644      
29,818      

8,362        
5,345        
12,603        
1,938        
28,248        

8,185        
5,168        
12,274        
1,901        
27,528        

1.38     $ 
1.55      
0.58      
0.75      
0.99      

1.31      $ 
1.55        
0.60        
0.75        
1.00        

1.21        
1.39        
0.56        
0.73        
0.92        

 $ 

 $ 

3        
(2 )      
16        
6        
1        
9        
3        
1        
4        

3        
4        
(3 )      
1        
(1 )      
(3 )      
(2 )      
(3 )      
—        

3        
(2 )      
14        
(15 )      
6        

5        
—        
(3 )      
—        
(1 )      

(1 ) 
(2 ) 
3   
—   
—   
6   
2   
1   
1   

6   
4   
3   
5   
6   
7   
6   
7   
6   

2   
3   
3   
2   
3   

8   
12   
7   
3   
9   

(1) 

International domestic statistics relate to our international intra-country operations.  

FedEx Express Segment Revenues  

FedEx Express segment revenues increased 3% in 2019 primarily due to higher fuel surcharge revenue resulting from increased fuel 
prices, U.S domestic package volume growth and international package and freight volume recovery from the NotPetya cyberattack, 
partially offset by unfavorable exchange rates. An overall product mix shift from international package volume to international freight 
volume and softness in International Priority package and freight volumes resulting from weakening global economic conditions 
negatively impacted revenues in 2019. 

U.S. domestic package average daily volumes increased 6% in 2019 led by deferred services, as e-commerce continued to drive 
growth. U.S. domestic package yields increased 1% in 2019 primarily due to higher fuel surcharges, partially offset by base yield 
declines due to increased deferred volume and lower package weights. Average daily freight pounds increased 6% in 2019 primarily 
due to higher volume in international freight services, reflecting recovery from the NotPetya cyberattack and an overall product mix 
shift from package to freight. Freight yields decreased 1% in 2019 primarily due to unfavorable exchange rates, partially offset by 
higher fuel surcharges. International export average daily volumes increased 3% primarily due to the recovery from the NotPetya 
cyberattack. However, international package volume growth has slowed across most regions, as noted above. International export 
package yields decreased 2% in 2019 driven by unfavorable exchange rates and base yield declines, partially offset by higher fuel 
surcharges. 

- 66 - 

 
 
  
   
  
     
  
        
  
     
  
  
 
   
     
     
     
  
   
      
       
       
       
   
   
      
       
       
       
   
   
   
   
   
   
   
   
   
   
   
      
        
        
        
   
   
   
   
   
   
   
   
   
   
      
        
        
        
   
   
      
        
        
        
   
   
   
   
   
   
   
      
        
        
        
   
   
   
   
   
FedEx Express segment revenues increased 7% in 2018 primarily due to improved base rates, higher fuel surcharges and favorable 
exchange rates, despite impacts from the NotPetya cyberattack. 

FedEx Express’s U.S. domestic and outbound fuel surcharge and international fuel surcharges ranged as follows for the years ended 
May 31:  

U.S. Domestic and Outbound Fuel Surcharge: 

Low 
High 
Weighted-average 

International Fuel Surcharges: 

Low 
High 
Weighted-average 

2019 

2018 

2017 

5.5 %      
10.8         
7.5         

6.6         
18.8         
16.0         

2.2 %      
7.1         
4.8         

3.4         
16.7         
11.1         

1.0 % 
3.4   
2.5   

1.2   
11.3   
8.0   

On March 18, 2019, we updated the tables used to determine our fuel surcharges for FedEx Express U.S. domestic services. On 
January 7, 2019, FedEx Express implemented a 4.9% average list price increase for U.S. domestic, U.S. export and U.S. import 
services. On September 10, 2018, we updated the tables used to determine our fuel surcharges at FedEx Express. On January 1, 2018, 
FedEx Express implemented a 4.9% average list price increase for U.S. domestic, U.S. export and U.S. import services. Effective 
February 6, 2017, FedEx Express fuel surcharges began adjusting on a weekly basis compared to the previous monthly adjustment. On 
January 2, 2017, FedEx Express implemented a 3.9% average list price increase for U.S. domestic, U.S. export and U.S. import 
services and a change to the U.S. domestic dimensional weight divisor.  

FedEx Express Segment Operating Income  

Comparables for 2019 are affected by the impact of the NotPetya cyberattack, which reduced earnings in 2018 by approximately $400 
million, the sale of a non-core business of TNT Express, which benefited FedEx Express results in 2018 by $85 million, and lower 
TNT Express integration costs in 2019. FedEx Express segment operating income increased 1% in 2019 due to increased volume, the 
favorable net impact of fuel and lower variable incentive compensation expenses, partially offset by higher operating costs in salaries 
and employee benefits, maintenance and repairs and depreciation and amortization, as well as lower yields. Lower variable incentive 
compensation expenses benefited operating income by approximately $285 million in 2019. An overall product mix shift from 
international package volume to international freight volume, growth in U.S. deferred services driven by e-commerce and softness in 
International Priority package and freight volumes negatively impacted operating income and operating margin in 2019.  

FedEx Express segment results include approximately $325 million of TNT Express integration expenses in 2019, a $55 million 
decrease from 2018.  

Other operating expenses increased 5% in 2019 primarily due to the gain on sale recorded in 2018 discussed above and higher outside 
service contract expenses in 2019. Salaries and employee benefits expense increased 2% in 2019 primarily due to higher staffing to 
support volume growth and merit increases, partially offset by lower variable incentive compensation expenses. Maintenance and 
repairs expense increased 8% in 2019 primarily due to higher aircraft engine maintenance expense. Depreciation and amortization 
expense increased 7% in 2019 primarily due to continued investment in aircraft and related equipment. Currency exchange rates had a 
negative impact on revenues and a positive impact on expenses but did not have an impact on operating income in 2019. 

Fuel expense increased 15% in 2019 due to increased fuel prices. However, the net impact of fuel had a significant benefit to operating 
income in 2019, as higher fuel surcharges more than offset increased fuel prices. See the “Results of Operations and Outlook – 
Consolidated Results – Fuel” section of this MD&A for a description and additional discussion of the net impact of fuel on our 
operating results. 

FedEx Express segment operating income and margin decreased in 2018 primarily due to the impacts from the NotPetya cyberattack 
and higher TNT Express integration expenses, partially offset by yield growth and the positive net impact of fuel. FedEx Express 
results in 2018 include $380 million of TNT Express integration expenses.  

Salaries and employee benefits expense increased 7% in 2018 primarily due to merit increases and unfavorable exchange rates. Other 
operating expenses increased 9% in 2018 primarily due to increased outside service contracts, unfavorable exchange rates and TNT 
Express integration expenses. Purchased transportation expense increased 8% in 2018 due to unfavorable exchange rates and 
increased international volume. Maintenance and repairs expense increased 13% in 2018 due to the timing of aircraft engine 
maintenance events, coupled with higher non-aircraft maintenance and repairs associated with vehicles and trailers, equipment and 
facilities.  

- 67 - 

 
 
  
 
  
  
  
  
  
   
         
         
   
   
   
   
   
         
         
   
   
   
   
 
Fuel expense increased 21% in 2018 due to increased fuel prices. The net impact of fuel had a significant benefit to operating income 
in 2018 as higher fuel surcharges more than offset increased fuel prices. See the “Results of Operations and Outlook – Consolidated 
Results – Fuel” section of this MD&A for a description and additional discussion of the net impact of fuel on our operating results. 

FedEx Express Segment Outlook  

Revenues are expected to increase at FedEx Express in 2020 primarily due to higher international volumes. Operating income is 
expected to decline in 2020 due to macroeconomic weakness and trade uncertainty, continued mix shift to lower-yielding services and 
a strategic decision not to renew a customer contract. During 2020, FedEx Express will continue to implement actions to reduce costs 
to serve, improve efficiencies and adjust its air and ground network cost structure to align with forecasted volume.  

During 2020, we will continue to execute our TNT Express integration plans, and we will be focused on completing projects across 
our European hub and station locations that will allow interoperability between networks for both FedEx Express and TNT Express 
packages, which will further lower costs as the related FedEx Express linehaul operations are optimized. In addition, we will continue 
to focus on the operational network integration process for the key countries in Europe, which represent a significant percentage of 
international revenue, workforces and facilities. Integration activities in Europe are complex and require consultations with works 
councils and employee representatives in a number of countries. While we expect to make significant progress on integration activities 
in 2020, particularly in Europe, integration work will continue thereafter. In connection with this, we expect the FedEx Express 
segment to incur approximately $275 million of integration expenses in 2020.  

Capital expenditures at FedEx Express are expected to increase in 2020, primarily related to long-term facility investments. We are 
making investments over multiple years in our facilities of approximately $1.5 billion to significantly expand the Indianapolis hub and 
approximately $1.5 billion to modernize the Memphis World Hub. 

- 68 - 

 
FEDEX GROUND SEGMENT  

FedEx Ground service offerings include day-certain delivery to businesses in the U.S. and Canada and to 100% of U.S. residences. 
The following tables compare revenues, operating expenses, operating income (dollars in millions), operating margin, selected 
package statistics (in thousands, except yield amounts) and operating expenses as a percent of revenue for the years ended May 31:  

2019 

2018 

2017 

   2019/2018      

2018/2017    

Percent Change 

Revenues 
Operating expenses: 

Salaries and employee benefits 
Purchased transportation 
Rentals 
Depreciation and amortization 
Fuel 
Maintenance and repairs 
Intercompany charges 
Other 

Total operating expenses 

Operating income 

Operating margin 
Average daily package volume 
Revenue per package (yield) 

Operating expenses: 

Salaries and employee benefits 
Purchased transportation 
Rentals 
Depreciation and amortization 
Fuel 
Maintenance and repairs 
Intercompany charges 
Other 

Total operating expenses 

Operating margin 

FedEx Ground Segment Revenues  

  $ 

20,522  

 $ 

18,395     $ 

16,503        

12     

3,413  
9,174  
791  
728  
14  
336  
1,544  
1,882  
17,882  
2,640  

 $ 
12.9 %    

8,952  
8.97  

 $ 

3,003       
7,936       
754       
681       
12       
309       
1,471       
1,700       
15,866       
2,529     $ 
13.7 %     
8,336       
8.63     $ 

2,627        
7,177        
696        
627        
10        
293        
1,335        
1,495        
14,260        
2,243        
13.6 %     
7,896        
8.18        

  $ 

  $ 

14     
16     
5     
7     
17     
9     
5     
11     
13     
4     
(80 ) bp   
7     
4     

2019 

Percent of Revenue 
2018 

2017 

16.6 %      
44.7         
3.9         
3.5         
0.1         
1.6         
7.5         
9.2         
87.1         
12.9 %      

16.4 %      
43.1         
4.1         
3.7         
0.1         
1.7         
8.0         
9.2         
86.3         
13.7 %      

11     

14     
11     
8     
9     
20     
5     
10     
14     
11     
13     
10   bp 
6     
6     

15.9 % 
43.5   
4.2   
3.8   
0.1   
1.8   
8.1   
9.0   
86.4   
13.6 % 

FedEx Ground segment revenues increased 12% in 2019 due to volume growth and increased yields. Average daily volume increased 
7% in 2019 primarily due to continued growth in residential services driven by e-commerce. FedEx Ground yields increased 4% in 
2019 primarily due to higher fuel surcharges, product mix, extra services and base yields. 

FedEx Ground segment revenues increased 11% in 2018 due to volume growth and increased yields. Average daily volume increased 
6% in 2018 primarily due to continued growth in our residential services. Yield increased 6% in 2018 driven by higher base rates and 
higher fuel surcharges. 

The FedEx Ground fuel surcharge is based on a rounded average of the national U.S. on-highway average price for a gallon of diesel 
fuel, as published by the Department of Energy. The fuel surcharge ranged as follows for the years ended May 31:  

Low 
High 
Weighted-average 

2019 

2018 

2017 

6.3 %      
7.8         
6.9         

4.0 %      
6.3         
5.2         

3.3 % 
4.5   
4.0   

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On March 18, 2019, we updated the tables used to determine our fuel surcharges at FedEx Ground. On January 7, 2019, FedEx 
Ground implemented a 4.9% average list price increase. On September 10, 2018, we updated the tables used to determine our fuel 
surcharges at FedEx Ground. Effective January 22, 2018, dimensional weight pricing was applied to the majority of FedEx SmartPost 
shipments. On January 1, 2018, FedEx Ground implemented a 4.9% average list price increase. Effective February 6, 2017, FedEx 
Ground fuel surcharges began adjusting on a weekly basis compared to the previously monthly adjustment. On January 2, 2017, 
FedEx Ground implemented a 4.9% average list price increase and a change to the U.S. domestic dimensional weight divisor.  

FedEx Ground Segment Operating Income  

FedEx Ground segment operating income increased 4% in 2019 due to volume growth, increased yields and the favorable net impact 
of fuel. In addition, lower variable incentive compensation expenses benefited operating income by approximately $100 million in 
2019. Higher purchased transportation costs, resulting from increased contractor settlement rates and expanding operations to six days 
per week year-round starting in January 2019, and increased staffing and network expansion costs contributed to the operating margin 
decline in 2019.  

Purchased transportation expense increased 16% in 2019 due to higher volumes, increased contractor settlement rates, including 
expanding to six-day operations year-round, and higher fuel costs. Salaries and employee benefits expense increased 14% in 2019 due 
to additional staffing to support volume growth, merit increases and network expansion, partially offset by lower variable incentive 
compensation expenses. 

The net impact of fuel had a significant benefit to operating income in 2019, as higher fuel surcharges more than offset increased fuel 
prices. See the “Results of Operations and Outlook – Consolidated Results – Fuel” section of this MD&A for a description and 
additional discussion of the net impact of fuel on our operating results. 

FedEx Ground segment operating income increased 13% in 2018 due to volume growth and increased yields. Higher purchased 
transportation, staffing and network expansion costs partially offset these benefits. 

Purchased transportation increased 11% in 2018 due to higher volumes, increased rates and higher fuel expenses. Salaries and 
employee benefits expense increased 14% in 2018 due to additional staffing to support volume growth and network expansion and 
merit increases. Other expenses increased 14% in 2018 primarily due to higher property taxes, retail sales commissions and security 
and facility services. Intercompany charges increased 10% in 2018 due to higher allocated information-technology and marketing 
costs. Rentals and depreciation and amortization expense increased 8% in 2018 due to network expansion. 

FedEx Ground Segment Outlook  

We expect FedEx Ground segment revenues and operating income to increase in 2020, reflecting continued volume growth in our 
residential services and commercial business. We anticipate results in 2020 will continue to be negatively impacted by higher 
operating costs required to service increased residential volumes driven by expected growth in e-commerce. During 2019, FedEx 
Ground expanded operations throughout the U.S. network to six days per week year-round, and in January 2020, FedEx Ground will 
expand residential delivery operations to seven days per week year-round for the majority of the U.S. population. To support these 
operational changes, FedEx Ground is making strategic investments to modernize and optimize its network to improve scheduling and 
productivity at its hubs and stations. The integration of FedEx SmartPost packages into the standard FedEx Ground operations 
continues and the vast majority of this volume is expected to be integrated by the end of calendar 2020, which will improve last mile 
efficiency through increased delivery density. In addition, FedEx Ground is investing in technology, and taking other strategic actions, 
to improve safety throughout its network. Costs associated with these FedEx Ground initiatives are expected to be a headwind in 
2020; however, we believe they will allow for the more efficient use of our existing assets, which will drive improved performance 
and enhance our competitive position over the long term.  

Capital expenditures at FedEx Ground are expected to increase in 2020 primarily due to additional trailer purchases and land 
acquisitions.  

FedEx Ground previously announced plans to implement the Independent Service Provider (“ISP”) model throughout its entire U.S. 
pickup-and-delivery network. The transition to the ISP model is being accomplished on a district-by-district basis and we are now 
targeting the transition to be completed during the second quarter of 2020. As of May 31, 2019, over two-thirds of standard FedEx 
Ground volume (excluding FedEx SmartPost volume) was being delivered by small businesses operating under the ISP model. The 
costs associated with these transitions will be recognized in the periods incurred and are not expected to be material to any future 
quarter. 

See “Risk Factors” and “Forward-Looking Statements” for a discussion of these and other potential risks and uncertainties that could 
materially affect our future performance.  

- 70 - 

 
FEDEX FREIGHT SEGMENT  

FedEx Freight LTL service offerings include priority services when speed is critical and economy services when time can be traded 
for savings. The following table compares revenues, operating expenses, operating income (dollars in millions), operating margin, 
selected statistics and operating expenses as a percent of revenue for the years ended May 31:  

Percent Change 

Revenues 
Operating expenses: 

Salaries and employee benefits 
Purchased transportation 
Rentals 
Depreciation and amortization 
Fuel 
Maintenance and repairs 
Intercompany charges 
Other 

Total operating expenses 

Operating income 
Operating margin 
Average daily shipments (in thousands): 

Priority 
Economy 

Total average daily shipments 

Weight per shipment: 

Priority 
Economy 

Composite weight per shipment 

Revenue per shipment: 

Priority 
Economy 

Composite revenue per shipment 

Revenue per hundredweight: 

Priority 
Economy 

Composite revenue per hundredweight 

Operating expenses: 

Salaries and employee benefits 
Purchased transportation 
Rentals 
Depreciation and amortization 
Fuel 
Maintenance and repairs 
Intercompany charges 
Other 

Total operating expenses 

Operating margin 

FedEx Freight Segment Revenues  

2019 

2018 

2017 

  $ 

7,582  

 $ 

6,812     $ 

6,070        

   2019/2018      
11     

2018/2017      
12     

  $ 

3,639  
932  
172  
332  
563  
245  
535  
549  
6,967  
 $ 
615  
8.1 %    

78.4  
34.3  
112.7  

1,207  
1,064  
1,164  

  $ 

  $ 

  $ 

  $ 

250.95  
300.02  
265.98  

20.78  
28.19  
22.85  

 $ 

 $ 

 $ 

 $ 

3,307       
847       
153       
296       
471       
227       
514       
507       
6,322       
490     $ 
7.2 %     

74.5       
31.9       
106.4       

3,018        
717        
134        
265        
384        
214        
488        
479        
5,699        
371        
6.1 %     

70.6        
31.0        
101.6        

1,213       
1,134       
1,190       

1,176        
1,129        
1,161        

236.78     $ 
286.85       
251.93     $ 

221.67        
265.77        
235.20        

19.52     $ 
25.29       
21.18     $ 

18.85        
23.55        
20.25        

10     
10     
12     
12     
20     
8     
4     
8     
10     
26     
90   bp   

5     
8     
6     

—     
(6 )   
(2 )   

6     
5     
6     

6     
11     
8     

10     
18     
14     
12     
23     
6     
5     
6     
11     
32     
110   bp 

6     
3     
5     

3     
—     
2     

7     
8     
7     

4     
7     
5     

2019 

Percent of Revenue 
2018 

2017 

48.0 %      
12.3         
2.3         
4.4         
7.4         
3.2         
7.1         
7.2         
91.9         
8.1 %      

48.6 %      
12.4         
2.2         
4.4         
6.9         
3.3         
7.6         
7.4         
92.8         
7.2 %      

49.7 % 
11.8   
2.2   
4.4   
6.3   
3.6   
8.0   
7.9   
93.9   

6.1 % 

FedEx Freight segment revenues increased 11% in 2019 primarily due to higher revenue per shipment and average daily shipments. 
Revenue per shipment increased 6% in 2019 primarily due to higher base rates, reflecting our ongoing yield management initiatives, 
and higher fuel surcharges. Average daily shipments increased 6% in 2019 due to higher demand for our service offerings. 

- 71 - 

 
  
  
    
  
 
   
  
 
    
  
  
  
    
  
  
 
 
 
  
  
  
    
  
   
       
        
     
  
     
    
   
  
    
   
  
    
   
  
    
   
  
    
   
  
    
   
  
    
   
  
    
   
  
    
   
  
  
    
    
  
   
       
        
     
  
     
    
   
  
    
   
  
    
   
  
    
  
   
       
        
     
  
     
    
   
  
    
   
  
    
   
  
    
  
   
       
        
     
  
     
  
    
   
  
  
    
  
   
       
        
     
  
     
  
    
   
  
  
  
  
 
  
  
 
  
  
  
  
  
   
         
         
   
   
   
   
   
   
   
   
   
   
   
 
FedEx Freight segment revenues increased 12% in 2018 primarily due to higher revenue per shipment and average daily shipments. 
Revenue per shipment increased 7% in 2018 primarily due to higher base rates, driven by our ongoing yield management initiatives, 
higher fuel surcharges and higher weight per shipment. Average daily shipments increased 5% in 2018 due to higher demand for our 
service offerings. 

The weekly indexed fuel surcharge is based on the average of the U.S. on-highway prices for a gallon of diesel fuel, as published by 
the Department of Energy. The indexed FedEx Freight fuel surcharge ranged as follows for the years ended May 31:  

Low 
High 
Weighted-average 

2019 

2018 

2017 

23.4 %      
25.6         
24.5         

20.9 %      
25.0         
22.9         

20.2 % 
21.6   
21.0   

On January 7, 2019, FedEx Freight implemented a 5.9% average list price increase in certain U.S. and other shipping rates. On 
January 1, 2018, FedEx Freight implemented a 4.9% average increase in certain U.S. and other shipping rates. On January 2, 2017, 
FedEx Freight implemented a 4.9% average increase in certain U.S. and other shipping rates.  

FedEx Freight Segment Operating Income  

FedEx Freight segment operating income increased 26% and operating margin improved 90 basis points in 2019 primarily due to 
higher revenue per shipment. In addition, lower variable incentive compensation expenses benefited operating income by 
approximately $60 million in 2019. Salaries and employee benefits increased 10% in 2019 reflecting higher staffing levels to support 
volume growth and merit increases, partially offset by lower variable incentive compensation expenses. Purchased transportation 
increased 10% in 2019 due to increased rates, including higher fuel surcharges, and higher volumes. 

Fuel expense increased 20% in 2019 due to higher fuel prices and higher mileage. The net impact of fuel had a moderate benefit to 
operating income in 2019 as higher fuel surcharges more than offset increased fuel prices. See the “Results of Operations and Outlook 
– Consolidated Results – Fuel” section of this MD&A for a description and additional discussion of the net impact of fuel on our 
operating results. 

FedEx Freight segment operating income increased 32% and operating margin improved 110 basis points in 2018 primarily due to 
higher revenue per shipment. Salaries and employee benefits increased 10% in 2018, driven by higher staffing levels to support 
volume growth, merit increases and higher incentive compensation accruals. Purchased transportation increased 18% in 2018 due to 
higher volumes and increased rates, including higher fuel surcharges. 

Fuel expense increased 23% in 2018 due to higher fuel prices. The net impact of fuel had a moderate benefit to operating income in 
2018 as higher fuel surcharges more than offset increased fuel prices. See the “Results of Operations and Outlook – Consolidated 
Results – Fuel” section of this MD&A for a description and additional discussion of the net impact of fuel on our operating results. 

FedEx Freight Segment Outlook  

We expect FedEx Freight segment average daily shipment volumes and weight per shipment growth rates to moderate in 2020. We 
anticipate operating income and operating margin improvement at FedEx Freight in 2020 as we continue our focus on yield 
management, profitable growth primarily from small and mid-sized customers, and improving our operational productivity and 
efficiency. FedEx Freight will continue to leverage new technology to modernize our operations during 2020 and we expect to realize 
increasing benefits from these investments in 2021. 

Capital expenditures at FedEx Freight are expected to increase in 2020 due to continued investments in vehicles and trailers, 
equipment and technology, which are expected to contribute to efficiency improvements.  

- 72 - 

 
  
  
 
  
  
  
  
  
   
   
   
FINANCIAL CONDITION  

LIQUIDITY  

Cash and cash equivalents totaled $2.3 billion at May 31, 2019, compared to $3.3 billion at May 31, 2018. The following table 
provides a summary of our cash flows for the years ended May 31 (in millions):  

2019 

2018 

2017 

Operating activities: 
Net income 
Retirement plans mark-to-market adjustment 
Gain from sale of business 
Gain from sale of investment 
Business realignment costs 
Goodwill and other asset impairment charges 
Other noncash charges and credits 
Changes in assets and liabilities 

Cash provided by operating activities 

Investing activities: 

Capital expenditures 
Business acquisitions, net of cash acquired 
Proceeds from sale of business 
Proceeds from asset dispositions and other 

Cash used in investing activities 

Financing activities: 

Purchase of treasury stock 
Principal payments on debt 
Proceeds from debt issuances 
Dividends paid 
Other 

Cash (used in) provided by financing activities 

Effect of exchange rate changes on cash 
Net (decrease) increase in cash and cash equivalents 
Cash and cash equivalents at end of period 

  $ 

  $ 
  $ 

540      $ 
3,882        
(8 )      
—        
101        
—        
3,589        
(2,491 )      
5,613        

(5,490 )      
(66 )      
—        
83        
(5,473 )      

(1,480 )      
(1,436 )      
2,463        
(683 )      
97        
(1,039 )      
(47 )      
(946 )    $ 
2,319      $ 

4,572      $ 
(10 )      
(85 )      
—        
—        
380        
3,277        
(3,460 )      
4,674        

(5,663 )      
(179 )      
123        
42        
(5,677 )      

(1,017 )      
(38 )      
1,480        
(535 )      
337        
227        
72        
(704 )    $ 
3,265      $ 

2,997   
(24 ) 
—   
(35 ) 
—   
—   
4,194   
(2,202 ) 
4,930   

(5,116 ) 
—   
—   
135   
(4,981 ) 

(509 ) 
(82 ) 
1,190   
(426 ) 
355   
528   
(42 ) 
435   
3,969   

Cash Provided by Operating Activities. Cash flows from operating activities increased $939 million in 2019 primarily due to lower 
pension contributions, partially offset by higher tax payments, higher variable incentive compensation payments and lower net income 
(net of noncash items).  

Cash flows from operating activities decreased $256 million in 2018 primarily due to $500 million of additional voluntary pension 
contributions and $500 million of payments related to previously accrued legal settlements, partially offset by lower net tax payments.  

Cash Used in Investing Activities. Capital expenditures were 3% lower in 2019 primarily due to lower spending on aircraft and related 
equipment at FedEx Express, as well as lower spending related to facilities, equipment and vehicles and trailers at FedEx Ground, 
partially offset by increased spending related to facilities, equipment and vehicles and trailers at FedEx Express. Capital expenditures 
were 11% higher in 2018 largely due to increased spending at FedEx Express for aircraft and related equipment as part of our fleet 
modernization program. See “Capital Resources” below for a more detailed discussion of capital expenditures during 2019 and 2018.  

Financing Activities. We issued various senior unsecured debt in 2019 and 2018. See Note 6 of the accompanying consolidated 
financial statements for more information on these issuances. We used the net proceeds of our 2019 debt issuances to redeem the $750 
million aggregate principal amount of 8.00% notes due January 15, 2019, pay the €500 million aggregate principal amount of floating-
rate notes that matured on April 11, 2019 and for general corporate purposes. We utilized the net proceeds of our 2018 debt issuance 
for a voluntary incremental contribution to our U.S. Pension Plans in 2018.  

- 73 - 

 
  
  
 
     
     
  
   
        
        
   
   
   
   
   
   
   
   
   
   
        
        
   
   
   
   
   
   
   
        
        
   
   
   
   
   
   
   
   
 
 
The following table provides a summary of repurchases of our common stock for the periods ended May 31 (dollars in millions, 
except per share amounts):  

2019 

2018 

Total 
Number of 
Shares 

Purchased     

Average 
Price Paid 
per Share 

Total 
Purchase 
Price 

Total 
Number of 
Shares 

Purchased       

Average 
Price Paid 
per Share       

Total 
Purchase 
Price 

Common stock repurchases 

    6,640,000    $  222.94    $ 

1,480       4,282,800     $  237.45     $ 

1,017   

On January 26, 2016, our Board of Directors approved a stock repurchase program of up to 25 million shares. Shares under this 
repurchase program may be repurchased from time to time in the open market or in privately negotiated transactions. The timing and 
volume of repurchases are at the discretion of management, based on the capital needs of the business, the market price of FedEx 
common stock and general market conditions. No time limit was set for the completion of the program, and the program may be 
suspended or discontinued at any time. See additional information on the stock repurchase program in Note 1 of the accompanying 
consolidated financial statements. As of May 31, 2019, 5.1 million shares remained under the current stock repurchase authorization.  

CAPITAL RESOURCES  

Our operations are capital intensive, characterized by significant investments in aircraft, vehicles and trailers, technology, facilities, 
and package handling and sort equipment. The amount and timing of capital additions depend on various factors, including pre-
existing contractual commitments, anticipated volume growth, domestic and international economic conditions, new or enhanced 
services, geographical expansion of services, availability of satisfactory financing and actions of regulatory authorities.  

The following table compares capital expenditures by asset category and reportable segment for the years ended May 31 (in millions):  

Aircraft and related equipment 
Package handling and ground support equipment 
Vehicles and trailers 
Information technology 
Facilities and other 

Total capital expenditures 

FedEx Express segment 
FedEx Ground segment 
FedEx Freight segment 
FedEx Services segment 
Other 

Total capital expenditures 

2019 

2018 

2017 

2019/2018 

2018/2017 

Percent Change 

 $ 

 $ 

 $ 

 $ 

2,202    $ 
777      
982      
751      
778      
5,490    $ 

3,550    $ 
808      
544      
528      
60      
5,490    $ 

2,483     $ 
814       
954       
600       
812       
5,663     $ 

3,461     $ 
1,178       
490       
477       
57       
5,663     $ 

1,808       
1,093       
895       
594       
726       
5,116       

2,725       
1,490       
431       
416       
54       
5,116       

(11 )     
(5 )     
3       
25       
(4 )     
(3 )     

3       
(31 )     
11       
11       
5       
(3 )     

37   
(26 ) 
7   
1   
12   
11   

27   
(21 ) 
14   
15   
6   
11   

Capital expenditures decreased slightly during 2019 primarily due to lower spending on aircraft and related equipment at FedEx 
Express, as well as lower spending related to facilities, equipment and vehicles and trailers at FedEx Ground, partially offset by 
increased spending related to facilities, equipment and vehicles and trailers at FedEx Express. Capital expenditures during 2018 were 
higher than the prior year primarily due to increased spending at FedEx Express for aircraft and related equipment, partially offset by 
lower spending related to package handling and ground support equipment at FedEx Ground.  

LIQUIDITY OUTLOOK  

We believe that our cash and cash equivalents, which totaled $2.3 billion at May 31, 2019, cash flow from operations and available 
financing sources will be adequate to meet our liquidity needs, including working capital, capital expenditure requirements, debt 
payment obligations, pension contributions, TNT Express integration expenses and the remaining payments for the U.S.-based 
voluntary employee buyout program. Our cash and cash equivalents balance at May 31, 2019 includes $1.1 billion of cash in foreign 
jurisdictions associated with our permanent reinvestment strategy. We are able to access the majority of this cash without a material 
tax cost, as the enactment of the TCJA significantly reduced the cost of repatriating foreign earnings from a U.S. tax perspective. We 
do not believe that the indefinite reinvestment of these funds impairs our ability to meet our U.S. domestic debt or working capital 
obligations. 

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Our capital expenditures are expected to be approximately $5.9 billion in 2020. We anticipate that our cash flow from operations will 
be sufficient to fund our capital expenditures in 2020, which will include spending for aircraft and hub modernization at FedEx 
Express, investments that increase our efficiency in handling large packages at FedEx Ground and investments in technology across 
all transportation segments that will further optimize our networks and improve our competitiveness. We are making investments over 
multiple years in our facilities of approximately $1.5 billion to significantly expand the FedEx Express Indianapolis hub and 
approximately $1.5 billion to modernize the FedEx Express Memphis World Hub. We expect approximately 40% of capital 
expenditures in 2020 to be designated for growth initiatives. Our expected capital expenditures for 2020 include $1.6 billion for 
delivery of aircraft and related equipment and progress payments toward future aircraft deliveries at FedEx Express.  

We have several aircraft modernization programs underway that are supported by the purchase of Boeing 777 Freighter (“B777F”) 
and Boeing 767-300 Freighter (“B767F”) aircraft. These aircraft are significantly more fuel-efficient per unit than the aircraft types 
previously utilized, and these expenditures are necessary to achieve significant long-term operating savings and to replace older 
aircraft. Our ability to delay the timing of these aircraft-related expenditures is limited without incurring significant costs to modify 
existing purchase agreements.  

During 2019, FedEx Express entered into agreements to purchase 12 incremental B777F aircraft and 12 incremental B767F aircraft. 
Six of the B777F and one of the B767F aircraft purchases are conditioned upon there being no event that causes FedEx Express or its 
employees not to be covered by the Railway Labor Act of 1926, as amended (“RLA”). The B777F aircraft are expected to be 
delivered between 2021 and 2025. The B767F aircraft are expected to be delivered between 2020 and 2022. As part of these 
agreements, one B777F and one B767F aircraft delivery were accelerated from 2020 to 2019. 

On June 24, 2019, FedEx Express exercised options to purchase an additional six B767F aircraft for delivery in 2022.   

FedEx Express now has a total of 20 firm orders for B777F aircraft scheduled for delivery during 2020 through 2025 (one of which 
was delivered in June 2019) and a total of 59 firm orders for B767F aircraft for delivery during 2020 through 2023 (one of which was 
delivered in June 2019 and one in July 2019). Six of the B777F orders and five of the B767F orders are conditioned upon there being 
no event that causes FedEx Express or its employees not to be covered by the RLA.  

During 2019, FedEx Express also acquired options to purchase an additional 14 B777F aircraft and an additional six B767F aircraft, 
and the delivery dates of 11 existing B777F option aircraft were rescheduled.  

FedEx Express now has options to purchase a total of 25 B777F aircraft for delivery through 2028 and a total of 50 B767F aircraft for 
delivery through 2026. 

During 2018, FedEx Express entered into an agreement to purchase 50 Cessna SkyCourier 408 aircraft with options to purchase up to 
50 additional Cessna SkyCourier 408 aircraft. The 50 firm-order Cessna SkyCourier 408 aircraft are expected to be delivered from 
2021 through 2024. FedEx Express also entered into an agreement to purchase 30 ATR 72-600F aircraft with options to purchase up 
to 20 additional ATR 72-600F aircraft. The 30 firm-order ATR 72-600F aircraft are expected to be delivered from 2021 through 2026. 
Additionally, FedEx Express entered into an agreement to accelerate the delivery of two B777F aircraft from 2021 to 2020, one 
B777F aircraft from 2021 to 2019, and one B777F aircraft from 2022 to 2020. 

We have a shelf registration statement filed with the Securities and Exchange Commission (“SEC”) that allows us to sell, in one or 
more future offerings, any combination of our unsecured debt securities and common stock.  

During the fourth quarter of 2019, we replaced our $2.0 billion five-year revolving credit facility with a $2.0 billion five-year credit 
agreement (the “Five-Year Credit Agreement”) and a $1.5 billion 364-day credit agreement (the “364-Day Credit Agreement” and, 
together with the Five-Year Credit Agreement, the “New Credit Agreements”). The Five-Year Credit Agreement expires in March 
2024 and includes a $250 million letter of credit sublimit. The 364-Day Credit Agreement expires in March 2020. The New Credit 
Agreements are available to finance our operations and other cash flow needs. The New Credit Agreements contain a financial 
covenant requiring us to maintain a ratio of debt to consolidated earnings (excluding noncash retirement plans MTM adjustments and 
noncash asset impairment charges) before interest, taxes, depreciation and amortization (“adjusted EBITDA”) of not more than 3.5 to 
1.0, calculated as of the end of the applicable quarter on a rolling four-quarters basis. The ratio of our debt to adjusted EBITDA was 
2.25 to 1.0 at May 31, 2019. We believe this covenant is the only significant restrictive covenant in our New Credit Agreements. Our 
New Credit Agreements contain other customary covenants that do not, individually or in the aggregate, materially restrict the conduct 
of our business. We are in compliance with the financial covenant and all other covenants in our New Credit Agreements and do not 
expect the covenants to affect our operations, including our liquidity or expected funding needs. If we failed to comply with the 
financial covenant or any other covenants in our New Credit Agreements, our access to financing could become limited. We do not 
expect to be at risk of noncompliance with the financial covenant or any other covenants in our New Credit Agreements. We had a 
total of $53 million in letters of credit outstanding at May 31, 2019, with $197 million of the letter of credit sublimit unused under our 
revolving credit facility.  

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As of May 31, 2019, no commercial paper was outstanding. 

For 2020, we anticipate making voluntary contributions of $1.0 billion to our U.S. Pension Plans through available debt financing 
sources. As noted in our discussion of critical accounting estimates, we do not anticipate contributions to our U.S. Pension Plans will 
be required for the foreseeable future based on our funded status and the fact we have a credit balance related to our cumulative excess 
voluntary pension contributions over those required that exceeds $3 billion. The credit balance is subtracted from plan assets to 
determine the minimum funding requirements. Therefore, we could eliminate all required contributions to our principal U.S. Pension 
Plans for several years if we were to choose to waive part of that credit balance in any given year. Our U.S. Pension Plans have ample 
funds to meet expected benefit payments.  

On June 10, 2019, our Board of Directors declared a quarterly dividend of $0.65 per share of common stock. The dividend was paid 
on July 8, 2019 to stockholders of record as of the close of business on June 24, 2019. Each quarterly dividend payment is subject to 
review and approval by our Board of Directors, and we evaluate our dividend payment amount on an annual basis at the end of each 
fiscal year.  

Standard & Poor’s has assigned us a senior unsecured debt credit rating of BBB, a commercial paper rating of A-2 and a ratings 
outlook of “stable.” Moody’s Investors Service has assigned us an unsecured debt credit rating of Baa2, a commercial paper rating of 
P-2 and a ratings outlook of “stable.” If our credit ratings drop, our interest expense may increase. If our commercial paper ratings 
drop below current levels, we may have difficulty utilizing the commercial paper market. If our senior unsecured debt credit ratings 
drop below investment grade, our access to financing may become limited.  

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CONTRACTUAL CASH OBLIGATIONS AND OFF-BALANCE SHEET ARRANGEMENTS  

The following table sets forth a summary of our contractual cash obligations as of May 31, 2019. Certain of these contractual 
obligations are reflected in our balance sheet, while others are disclosed as future obligations under accounting principles generally 
accepted in the United States. Except for the current portion of interest on long-term debt, this table does not include amounts already 
recorded in our balance sheet as current liabilities at May 31, 2019. We have certain contingent liabilities that are not accrued in our 
balance sheet in accordance with accounting principles generally accepted in the United States. These contingent liabilities are not 
included in the table below. We have other long-term liabilities reflected in our balance sheet, including deferred income taxes, 
qualified and nonqualified pension and postretirement healthcare plan liabilities and other self-insurance accruals. Unless statutorily 
required, the payment obligations associated with these liabilities are not reflected in the table below due to the absence of scheduled 
maturities. Accordingly, this table is not meant to represent a forecast of our total cash expenditures for any of the periods presented.  

2020 

2021 

Payments Due by Fiscal Year (Undiscounted) 
(in millions) 
2023 

2022 

2024 

      Thereafter      

Total 

Operating activities: 
Operating leases 
Non-capital purchase obligations and other 
Interest on long-term debt 

Investing activities: 

Aircraft and aircraft-related capital 
   commitments 
Other capital purchase obligations 

Financing activities: 

Debt 

Total 

  $  2,497    $  2,263    $  2,028    $  1,779     $  1,486     $  8,062     $  18,115  
2,647       
4,931  
9,951        12,927  

781      
620      

413      
609      

630      
609      

281       
580       

179       
558       

1,461      
48      

2,387      
25      

1,808      
24      

1,528       
23       

452       
1       

204       
5       

7,840  
126  

961      

750        13,190        17,708  
  $  6,368    $  5,914    $  6,099    $  5,781     $  3,426     $  34,059     $  61,647   

1,217      

1,590       

—      

Open purchase orders that are cancelable are not considered unconditional purchase obligations for financial reporting purposes and 
are not included in the table above. Such purchase orders often represent authorizations to purchase rather than binding 
agreements. See Note 17 of the accompanying consolidated financial statements for more information on such purchase orders.  

Operating Activities  

In accordance with accounting principles generally accepted in the United States, future contractual payments under our operating 
leases (totaling $18.1 billion on an undiscounted basis) are not recorded in our balance sheet. Credit rating agencies routinely use 
information concerning minimum lease payments required for our operating leases to calculate our debt capacity. The amounts 
reflected in the table above for operating leases represent undiscounted future minimum lease payments under noncancelable 
operating leases (principally facilities and aircraft) with an initial or remaining term in excess of one year at May 31, 2019. Under the 
new lease accounting rules, the majority of these leases will be required to be recognized at the net present value on the balance sheet 
as a liability with an offsetting right-to-use asset effective in 2020. 

The amounts reflected for purchase obligations represent noncancelable agreements to purchase goods or services that are not capital-
related. Such contracts include those for printing and advertising and promotions contracts.  

Included in the table above within the caption entitled “Non-capital purchase obligations and other” is our estimate of the current 
portion of the liability ($126 million) for uncertain tax positions. We cannot reasonably estimate the timing of the long-term payments 
or the amount by which the liability will increase or decrease over time; therefore, the long-term portion of the liability ($38 million) 
is excluded from the table. See Note 12 of the accompanying consolidated financial statements for further information.  

The amounts reflected in the table above for interest on long-term debt represent future interest payments due on our long-term debt. 

Investing Activities  

The amounts reflected in the table above for capital purchase obligations represent noncancelable agreements to purchase capital-
related equipment. Such contracts include those for certain purchases of aircraft, aircraft modifications, vehicles and trailers, facilities, 
computers and other equipment.  

As of May 31, 2019, we had $1.1 billion in deposits and progress payments on aircraft purchases and other planned aircraft-related 
transactions.  

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Financing Activities  

We have certain financial instruments representing potential commitments, not reflected in the table above, that were incurred in the 
normal course of business to support our operations, including standby letters of credit and surety bonds. These instruments are 
required under certain U.S. self-insurance programs and are also used in the normal course of operations. The underlying liabilities 
insured by these instruments are reflected in our balance sheets, where applicable. Therefore, no additional liability is reflected for the 
letters of credit and surety bonds themselves.  

The amounts reflected in the table above for long-term debt represent future scheduled payments on our long-term debt.  

OTHER BUSINESS MATTERS 

On June 24, 2019, FedEx filed suit in U.S. District Court in the District of Columbia seeking to enjoin the U.S. Department of 
Commerce from enforcing prohibitions contained in the Export Administration Regulations (the “EARs”) against FedEx. FedEx 
believes that the EARs violate common carriers’ rights to due process under the Fifth Amendment of the U.S. Constitution as they 
unreasonably hold common carriers strictly liable for shipments that may violate the EARs without requiring evidence that the carriers 
had knowledge of any violations. 

CRITICAL ACCOUNTING ESTIMATES  

The preparation of financial statements in accordance with accounting principles generally accepted in the United States requires 
management to make significant judgments and estimates to develop amounts reflected and disclosed in the financial statements. In 
many cases, there are alternative policies or estimation techniques that could be used. We maintain a thorough process to review the 
application of our accounting policies and to evaluate the appropriateness of the many estimates that are required to prepare the 
financial statements of a complex, global corporation. However, even under optimal circumstances, estimates routinely require 
adjustment based on changing circumstances and new or better information.  

The estimates discussed below include the financial statement elements that are either the most judgmental or involve the selection or 
application of alternative accounting policies and are material to our financial statements. Management has discussed the development 
and selection of these critical accounting estimates with the Audit Committee of our Board of Directors and with our independent 
registered public accounting firm.  

RETIREMENT PLANS  

OVERVIEW. We sponsor programs that provide retirement benefits to most of our employees. These programs include defined benefit 
pension plans, defined contribution plans and postretirement healthcare plans and are described in Note 13 of the accompanying 
consolidated financial statements. The rules for pension accounting are complex and can produce volatility in our earnings, financial 
condition and liquidity. 

We are required to record annual year-end adjustments to our financial statements for the net funded status of our pension and 
postretirement healthcare plans. The funded status of our plans also impacts our liquidity; however, the cash funding rules operate 
under a completely different set of assumptions and standards than those used for financial reporting purposes. As a result, our actual 
cash funding requirements can differ materially from our reported funded status.  

Over the past several years, we have taken numerous actions to reduce pension-related risk and expense, including the introduction of 
our portable pension account benefit, freezing our traditional pension benefit, employing a liability-driven investment strategy and 
permitting former employees with a traditional pension benefit to make a one-time, irrevocable election to receive their benefits in a 
lump-sum distribution. In May 2018, we entered into an agreement with Metropolitan Life Insurance Company to purchase a group 
annuity contract representing the transfer of approximately $6 billion of our U.S. Pension Plan obligations. The transaction transferred 
responsibility for pension benefits to Metropolitan Life Insurance Company for approximately 41,000 of our retirees and beneficiaries 
who satisfied certain conditions and were receiving a monthly benefit from participating U.S. Pension Plans. There was no change to 
the pension benefits for any plan participants as a result of this transaction. The purchase of the group annuity contract was funded 
directly by assets of the U.S. Pension Plans. The group annuity contract reduced the size of our U.S. Pension Plans, reduced our 
exposure to market risk and associated balance sheet volatility and eliminated the investment, administrative and Pension Benefit 
Guaranty Corporation (“PBGC”) premium expenses for approximately 41,000 retirees. We recognized a $210 million one-time 
settlement loss in connection with this transaction, which was included in our 2018 year-end MTM retirement plans accounting 
adjustment. 

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The “Salaries and employee benefits” caption of our consolidated income statements includes expense associated with service costs. 
The “Other retirement plans (expense) income” caption of our consolidated income statements includes our fourth quarter MTM 
adjustment, expense associated with prior service and interest costs, the expected return on assets (“EROA”) and settlements. A 
summary of our retirement plans costs over the past three years is as follows (in millions):  

Defined benefit pension plans 
Defined contribution plans 
Postretirement healthcare plans 
Retirement plans mark-to-market loss (gain)  

The components of the MTM adjustments are as follows (in millions):  

Discount rate change 
Demographic experience: 
   Current year actuarial loss 
   Change in future assumptions 
Actual versus expected return on assets 
Annuity contract purchase 
Total mark-to-market loss (gain) 

2019 

2019 

2018 

2017 

  $ 

  $ 

111      $ 
561        
75        
3,882        
4,629      $ 

150      $ 
527        
74        
(10 )      
741      $ 

2019 

2018 

2017 

  $ 

1,780      $ 

(613 )    $ 

739        
887        
476        
—        
3,882      $ 

419        
(37 )      
11        
210        
(10 )    $ 

  $ 

234   
480   
76   
(24 ) 
766   

266   

268   
182   
(740 ) 
—   
(24 ) 

The weighted-average discount rate for all our pension and postretirement healthcare plans decreased from 4.11% at May 31, 2018 to 
3.69% at May 31, 2019. The demographic experience in 2019 reflects updates to several forward-looking assumptions, including 
retirement rates, disability incidence rates and salary increase assumptions and a current-year actuarial loss due to unfavorable 
experience compared to various demographic assumptions. The actual rate of return, which is net of all fees and expenses, on our U.S. 
Pension Plan assets of 4.05% was lower than our expected return of 6.75%, as lower than expected equity returns negatively impacted 
return-seeking assets while fixed-income assets performed as expected due to declining interest rates. 

2018 

The weighted-average discount rate for all of our pension and postretirement healthcare plans increased from 3.98% at May 31, 2017 
to 4.11% at May 31, 2018. The demographic experience in 2018 reflects a liability loss due to unfavorable results related to various 
demographic assumptions. The annuity contract purchase loss relates to the contract with Metropolitan Life Insurance Company as 
discussed above. The actual rate of return, which is net of all fees and expenses, on our U.S. Pension Plan assets of 6.30% was slightly 
lower than our expected return of 6.50% primarily due to generally flat returns in the long-duration fixed-income portfolio partially 
offset by strong returns from global equities.  

2017 

The actual rate of return on our U.S. Pension Plan assets, which is net of all fees and expenses, of 9.2% was higher than our expected 
return of 6.50% primarily due to a rise in the value of global equity markets in addition to favorable credit market conditions. The 
weighted-average discount rate for all of our pension and postretirement healthcare plans decreased from 4.04% at May 31, 2016 to 
3.98% at May 31, 2017. The demographic experience in 2017 reflects an update in mortality tables for U.S. pension and other 
postemployment benefit plans. 

DISCOUNT RATE. The discount rate is the interest rate used to discount the estimated future benefit payments that have been accrued 
to date (the projected benefit obligation or “PBO”) to their net present value and to determine the succeeding year’s ongoing pension 
expense (prior to any year-end MTM adjustment). The discount rate is determined each year at the plan measurement date. The 
discount rate for our U.S. Pension Plans at each measurement date was as follows:  

Measurement 
Date 
5/31/2019 
5/31/2018 
5/31/2017 
5/31/2016 

- 79 - 

Discount Rate 
3.85 %   
4.27   
4.08   
4.13   

 
 
  
 
     
     
  
   
   
   
  
 
  
 
     
     
  
   
        
        
   
   
   
   
   
 
 
 
 
  
 
 
  
  
 
 
  
  
 
 
  
  
We determine the discount rate with the assistance of actuaries, who calculate the yield on a theoretical portfolio of high-grade 
corporate bonds (rated Aa or better). In developing this theoretical portfolio, we select bonds that match cash flows to benefit 
payments, limit our concentration by industry and issuer, and apply screening criteria to ensure bonds with a call feature have a low 
probability of being called. To the extent scheduled bond proceeds exceed the estimated benefit payments in a given period, the 
calculation assumes those excess proceeds are reinvested at one-year forward rates.  

The measurement of our PBO and the related impact on our annual MTM adjustment is highly sensitive to the discount rate 
assumption. For our largest pension plan, a 50-basis-point increase in the discount rate would have decreased our 2019 PBO by 
approximately $1.7 billion and a 50-basis-point decrease in the discount rate would have increased our 2019 PBO by approximately 
$1.9 billion. However, our annual segment-level pension expense is less sensitive to changes in the discount rate. For example, a one-
basis-point increase in the discount rate for our largest pension plan would have a $34 million effect on the fourth quarter MTM 
adjustment but only a net $140,000 impact on segment-level pension expense.  

PLAN ASSETS. The expected average rate of return on plan assets is a long-term, forward-looking assumption that affects our 
segment-level pension expense. It is required to be the expected future long-term rate of earnings on plan assets. Our pension plan 
assets are invested primarily in publicly tradable securities, and our pension plans hold only a minimal investment in FedEx common 
stock that is entirely at the discretion of third-party pension fund investment managers. As part of our strategy to manage pension costs 
and funded status volatility, we follow a liability-driven investment strategy to better align plan assets with liabilities.  

Establishing the expected future rate of investment return on our pension assets is a judgmental matter, which we review on an annual 
basis and revise as appropriate. Management considers the following factors in determining this assumption:  

• 

• 

• 

the duration of our pension plan liabilities, which drives the investment strategy we can employ with our pension plan assets;  

the types of investment classes in which we invest our pension plan assets and the expected compound geometric return we 
can reasonably expect those investment classes to earn over time, net of all fees and expenses; and  

the investment returns we can reasonably expect our investment management program to achieve in excess of the returns we 
could expect if investments were made strictly in indexed funds.  

For consolidated pension expense, we assumed a 6.75% expected long-term rate of return on our U.S. Pension Plan assets in 2019 and 
6.50% in 2018 and 2017. We increased our EROA assumption in 2019 to 6.75% as the decrease in the number of retirees in payment 
status due to the purchase of a group annuity contract in May 2018 (discussed above) is expected to reduce our short-term future cash 
outlays and allow the remaining assets to be placed in longer-duration investments, which will increase the rate of return on assets. 
Also, the reduction of PBGC fixed- and variable-rate premiums should increase the net return on assets. The actuarial historical annual 
return on our U.S. Pension Plan assets, calculated on a compound geometric basis, was 7.5%, net of all fees and expenses, for the 15-
year period ended May 31, 2019. For our U.S. Pension Plans, a one basis-point change in our EROA would impact our 2020 pension 
expense by $2.3 million.  

FUNDED STATUS. The following is information concerning the funded status of our pension plans as of May 31 on a financial 
reporting basis (in millions):  

Funded Status of Plans: 
Projected benefit obligation (PBO) 
Fair value of plan assets 
Funded status of the plans 
Cash Amounts: 
Cash contributions during the year 
Benefit payments during the year 

2019 

2018 

   $ 

   $ 

   $ 
   $ 

28,855      $ 
24,898        
(3,957 )    $ 

1,125      $ 
806      $ 

24,820   
23,566   
(1,254 ) 

2,631   
1,103   

FUNDING. The funding requirements for our U.S. Pension Plans are governed by the Pension Protection Act of 2006, which has 
aggressive funding requirements in order to avoid benefit payment restrictions that become effective if the funded status determined 
under Internal Revenue Service rules falls below 80% at the beginning of a plan year. All of our U.S. Pension Plans have funded status 
levels in excess of 80% and our plans are fully funded under the Employee Retirement Income Security Act. Additionally, current 
benefit payments do not materially impact our total plan assets (benefit payments for our U.S. Pension Plans for 2019 were 
approximately $720 million, or 3.1% of plan assets). Benefit payments were lower in 2019 due to the annuity purchase in 2018 
(discussed above).   

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Over the past several years, we have made voluntary contributions to our U.S. Pension Plans in excess of the minimum required 
contributions. For 2020, no pension contributions are required for our U.S. Pension Plans as they are fully funded under the Employee 
Retirement Income Security Act. However, we expect to make voluntary contributions of $1.0 billion to these plans in 2020. 

See Note 13 of the accompanying consolidated financial statements for further information about our retirement plans.  

INCOME TAXES  

We are subject to income taxes in the U.S. and numerous foreign jurisdictions. Our income taxes are a function of our income, 
statutory tax rates and tax planning opportunities available to us in the various jurisdictions in which we operate. Further, the 
acquisition of TNT Express in 2016 expanded our foreign operations significantly and increased the complexity of our global 
operations from an income tax perspective. The tax laws in the various jurisdictions are complex and subject to different 
interpretations by us and the respective governmental taxing authorities. As a result, significant judgment is required in determining 
our tax expense and in evaluating our tax positions, including evaluating uncertainties. Also, our effective tax rate is significantly 
affected by the earnings generated in each jurisdiction, so unexpected fluctuations in the geographic mix of earnings could 
significantly impact our tax rate. Our intercompany transactions are based on globally accepted transfer pricing principles, which align 
profits with the business operations and functions of the various legal entities in our international business.   

We evaluate our tax positions quarterly and adjust the balances as new information becomes available. These evaluations are based on 
factors including, but not limited to, changes in facts or circumstances, changes in tax laws or their interpretations, audit activity and 
changes in our business. In addition, management considers the advice of third parties in making conclusions regarding tax 
consequences.  

Tax contingencies arise from uncertainty in the application of tax rules throughout the many jurisdictions in which we operate. Despite 
our belief that our tax return positions are consistent with applicable tax laws, taxing authorities could challenge certain positions. We 
record tax benefits for uncertain tax positions based upon management’s evaluation of the information available at the reporting date. 
To be recognized in the financial statements, a tax benefit must be at least more likely than not of being sustained based on technical 
merits. The benefit for positions meeting the recognition threshold is measured as the largest benefit more likely than not of being 
realized upon ultimate settlement with a taxing authority that has full knowledge of all relevant information. Significant judgment is 
required in making these determinations and adjustments to unrecognized tax benefits may be necessary to reflect actual taxes payable 
upon settlement.  

Deferred income tax assets represent amounts available to reduce income taxes payable on taxable income in future years. Such assets 
arise because of temporary differences between the financial reporting and tax bases of assets and liabilities, as well as from net 
operating loss and tax credit carryforwards. We evaluate the recoverability of these future tax deductions and credits by assessing the 
adequacy of future expected taxable income from all sources, including reversal of taxable temporary differences, forecasted operating 
earnings and available tax planning strategies. These sources of income rely heavily on estimates to make this determination so there 
is a risk that these estimates will have to be revised as new information is received. To the extent we do not consider it more likely 
than not that a deferred tax asset will be recovered, a valuation allowance is established. We believe we will generate sufficient future 
taxable income to realize the tax benefits related to the remaining net deferred tax assets in our consolidated balance sheets that are not 
subject to valuation allowances. 

Our income tax positions are based on currently enacted tax laws. On December 22, 2017, the United States government enacted 
comprehensive tax legislation through the TCJA, which significantly changes the U.S. corporate income tax system and includes, 
among other things, a permanent reduction in the corporate income tax rate from 35% to 21%, a one-time transition tax on 
unrepatriated foreign earnings, and new taxes on certain foreign source earnings and certain related party payments, which are referred 
to as the global intangible low-taxed income tax and the base erosion and anti-abuse tax. The TCJA requires complex computations to 
be performed that were not previously required in U.S. tax law, significant judgments, estimates and calculations to be made in 
interpreting its provisions, and the preparation and analysis of information not previously relevant or regularly produced. The U.S. 
Treasury Department, the Internal Revenue Service, and other standard-setting bodies could interpret or issue guidance on how 
provisions of the TCJA will be applied or otherwise administered that is different from our interpretation. In addition, further 
legislative action could be taken to address questions or issues caused by the TCJA. As we continue our ongoing analysis of the 
TCJA’s related interpretations, collect and prepare necessary data, and interpret any additional guidance, we may be required to make 
adjustments to amounts that we have recorded that may materially impact our results of operations and financial condition. 
Additionally, state and foreign governments may issue guidance and enact tax laws in response to the TCJA or other global initiatives 
that could result in further changes to our taxation and adversely impact our results of operations and financial condition. 

For more information, including impacts from the TCJA, see the “Income Taxes” section of this MD&A and Note 12 of the 
accompanying consolidated financial statements. 

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SELF-INSURANCE ACCRUALS  

We are self-insured up to certain limits for costs associated with workers’ compensation claims, vehicle accidents and general 
business liabilities, and benefits paid under employee healthcare and disability programs. Our reserves are established for estimates of 
loss on reported claims, including incurred-but-not-reported claims. Self-insurance accruals reflected in our balance sheet were $3.0 
billion at May 31, 2019 and $2.7 billion at May 31, 2018. Approximately 35% of these accruals were classified as current liabilities.  

Our self-insurance accruals are primarily based on the actuarially estimated cost of claims incurred as of the balance sheet date. These 
estimates include consideration of factors such as severity of claims, frequency and volume of claims, healthcare inflation, seasonality 
and plan designs. Cost trends on material accruals are updated each quarter. We self-insure up to certain limits that vary by type of 
risk. Periodically, we evaluate the level of insurance coverage and adjust insurance levels based on risk tolerance and premium 
expense. Where estimable, losses covered by insurance are recognized on a gross basis with a corresponding insurance receivable. 

We believe the use of actuarial methods to account for these liabilities provides a consistent and effective way to measure these highly 
judgmental accruals. However, the use of any estimation technique in this area is inherently sensitive given the magnitude of claims 
involved and the length of time until the ultimate cost is known. We believe our recorded obligations for these expenses are 
consistently measured on a conservative basis. Nevertheless, changes in healthcare costs, accident frequency and severity, insurance 
retention levels and other factors can materially affect the estimates for these liabilities.  

LONG-LIVED ASSETS  

USEFUL LIVES AND SALVAGE VALUES. Our business is capital intensive, with approximately 56% of our total assets invested in 
our transportation and information systems infrastructures.  

The depreciation or amortization of our capital assets over their estimated useful lives, and the determination of any salvage values, 
requires management to make judgments about future events. Because we utilize many of our capital assets over relatively long 
periods (the majority of aircraft costs are depreciated over 15 to 30 years), we periodically evaluate whether adjustments to our 
estimated service lives or salvage values are necessary to ensure these estimates properly match the economic use of the asset. This 
evaluation may result in changes in the estimated lives and residual values used to depreciate our aircraft and other equipment. For our 
aircraft, we typically assign no residual value due to the utilization of these assets in cargo configuration, which results in little to no 
value at the end of their useful life. These estimates affect the amount of depreciation expense recognized in a period and, ultimately, 
the gain or loss on the disposal of the asset. Changes in the estimated lives of assets will result in an increase or decrease in the amount 
of depreciation recognized in future periods and could have a material impact on our results of operations (as described 
below). Historically, gains and losses on disposals of operating equipment have not been material. However, such amounts may differ 
materially in the future due to changes in business levels, technological obsolescence, accident frequency, regulatory changes and 
other factors beyond our control.  

IMPAIRMENT. As of May 31, 2019, the FedEx Express global air and ground network included a fleet of 681 aircraft (including 
approximately 300 supplemental aircraft) that provide delivery of packages and freight to more than 220 countries and territories 
through a wide range of U.S. and international shipping services. While certain aircraft are utilized in primary geographic areas (U.S. 
versus international), we operate an integrated global network, and utilize our aircraft and other modes of transportation to achieve the 
lowest cost of delivery while maintaining our service commitments to our customers. Because of the integrated nature of our global 
network, our aircraft are interchangeable across routes and geographies, giving us flexibility with our fleet planning to meet changing 
global economic conditions and maintain and modify aircraft as needed.  

Because of the lengthy lead times for aircraft manufacture and modifications, we must anticipate volume levels and plan our fleet 
requirements years in advance, and make commitments for aircraft based on those projections. Furthermore, the timing and 
availability of certain used aircraft types (particularly those with better fuel efficiency) may create limited opportunities to acquire 
these aircraft at favorable prices in advance of our capacity needs. These activities create risks that asset capacity may exceed demand. 
At May 31, 2019, we had two purchased aircraft that were not yet placed into service.  

The accounting test for whether an asset held for use is impaired involves first comparing the carrying value of the asset with its 
estimated future undiscounted cash flows. If the cash flows do not exceed the carrying value, the asset must be adjusted to its current 
fair value. We operate integrated transportation networks, and accordingly, cash flows for most of our operating assets are assessed at 
a network level, not at an individual asset level for our analysis of impairment. Further, decisions about capital investments are 
evaluated based on the impact to the overall network rather than the return on an individual asset. We make decisions to remove 
certain long-lived assets from service based on projections of reduced capacity needs or lower operating costs of newer aircraft types, 
and those decisions may result in an impairment charge. Assets held for disposal must be adjusted to their estimated fair values less 
costs to sell when the decision is made to dispose of the asset and certain other criteria are met. The fair value determinations for such 
aircraft may require management estimates, as there may not be active markets for some of these aircraft. Such estimates are subject to 
revision from period to period.  

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In the normal management of our aircraft fleet, we routinely idle aircraft and engines temporarily due to maintenance cycles and 
adjustments of our network capacity to match seasonality and overall customer demand levels. Temporarily idled assets are classified 
as available-for-use, and we continue to record depreciation expense associated with these assets. These temporarily idled assets are 
assessed for impairment on a quarterly basis. The criteria for determining whether an asset has been permanently removed from 
service (and, as a result, is potentially impaired) include, but are not limited to, our global economic outlook and the impact of our 
outlook on our current and projected volume levels, including capacity needs during our peak shipping seasons; the introduction of 
new fleet types or decisions to permanently retire an aircraft fleet from operations; and changes to planned service expansion 
activities. At May 31, 2019, we had seven aircraft temporarily idled. These aircraft have been idled for an average of 23 months and 
are expected to return to revenue service in order to meet expected demand.  

SALE. On April 30, 2018, we sold a non-core business of TNT Express and recorded a gain of $85 million in the FedEx Express 
segment. 

LEASES. We utilize operating leases to finance certain of our aircraft, facilities and equipment. Such arrangements typically shift the 
risk of loss on the residual value of the assets at the end of the lease period to the lessor. As disclosed in “Financial Condition –
Contractual Cash Obligations and Off-Balance Sheet Arrangements” and Note 7 of the accompanying consolidated financial 
statements, at May 31, 2019, we had approximately $18.1 billion (on an undiscounted basis) of future commitments for payments 
under operating leases. The weighted-average remaining lease term of all operating leases outstanding at May 31, 2019 was 
approximately six years. The future commitments for operating leases are not yet reflected as a liability in our balance sheet until the 
new rules on lease accounting issued in 2016 become effective in 2020 as described below.  

The determination of whether a lease is accounted for as a capital lease or an operating lease requires management to make estimates 
primarily about the fair value of the asset and its estimated economic useful life. In addition, our evaluation includes ensuring we 
properly account for build-to-suit lease arrangements and making judgments about whether various forms of lessee involvement 
during the construction period make the lessee an agent for the owner-lessor or, in substance, the owner of the asset during the 
construction period. We believe we have well-defined and controlled processes for making these evaluations, including obtaining 
third-party appraisals for material transactions to assist us in making these evaluations.  

On February 25, 2016, the Financial Accounting Standards Board issued a new lease accounting standard. Based on the new lease 
accounting standard and our lease portfolio, we anticipate recognizing a lease liability and related right-of-use asset on the balance 
sheet of approximately $14 billion, with an immaterial impact on our income statement compared to the current lease accounting 
model. These changes are effective June 1, 2019 (fiscal 2020). See Note 2 of the accompanying consolidated financial statements for 
more information on this recent accounting guidance. 

GOODWILL. As of May 31, 2019, we had $6.9 billion of recorded goodwill from our business acquisitions, representing the excess of 
the purchase price over the fair value of the net assets acquired. As of May 31, 2018, we had $7.0 billion of recorded goodwill from 
our business acquisitions, representing the excess of the aggregate purchase price over the fair value of the net assets acquired. During 
2017, we recorded $407 million in additional goodwill associated with the completion of the purchase price allocation related to the 
TNT Express acquisition. Several factors give rise to goodwill in our acquisitions, such as the expected benefit from synergies of the 
combination and the existing workforce of the acquired business.  

Goodwill is reviewed at least annually for impairment. In our evaluation of goodwill impairment, we perform a qualitative assessment 
that requires management judgment and the use of estimates to determine if it is more likely than not that the fair value of a reporting 
unit is less than its carrying amount. An entity has an unconditional option to bypass the qualitative assessment for any reporting unit 
and proceed directly to performing the quantitative goodwill impairment test. An entity may resume performing the qualitative 
assessment in any subsequent period. We performed both qualitative and quantitative assessments of goodwill as of May 31, 2019. 
This included comparing the fair value of the reporting unit to its carrying value (including attributable goodwill). Fair value is 
estimated using standard valuation methodologies (principally the income or market approach) incorporating market participant 
considerations and management’s assumptions on revenue growth rates, operating margins, discount rates and expected capital 
expenditures. Estimates used by management can significantly affect the outcome of the impairment test. Changes in forecasted 
operating results and other assumptions could materially affect these estimates. We perform our annual impairment tests in the fourth 
quarter unless circumstances indicate the need to accelerate the timing of the tests.  

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Since the beginning of 2018, the financial reporting of TNT Express has been fully integrated into the FedEx Express segment and a 
separate reporting unit does not exist for this entity. While there are several factors negatively impacting near-term results at FedEx 
Express, including softening global economic conditions, a product mix shift to lower yielding services due in part to an increase in e-
commerce traffic, and the timing and amount of TNT Express integration program expenses, FedEx Express continues to be an 
established profitable business with a fair value that significantly exceeds its carrying value based on our valuation performed during 
the fourth quarter of 2019. In addition, our other reporting units with significant recorded goodwill include FedEx Ground, FedEx 
Freight and FedEx Office (reported in the FedEx Services segment). We evaluated these reporting units during the fourth quarters of 
2019 and 2018. The estimated fair value of each of these reporting units exceeded their carrying values as of the end of 2019 and 
2018; therefore, we do not believe that any of these reporting units were impaired as of the balance sheet dates.  

In connection with our annual impairment testing of goodwill conducted in the fourth quarter of 2018, we recorded an impairment 
charge of $374 million for substantially all of the goodwill attributable to our FedEx Supply Chain reporting unit. The key factors 
contributing to the goodwill impairment were underperformance of the FedEx Supply Chain business during 2018, including base 
business erosion, and the failure to attain the level of operating synergies and revenue and profit growth anticipated at the time of 
acquisition. Based on these factors, our outlook for the business and industry changed in the fourth quarter of 2018.  

LEGAL AND OTHER CONTINGENCIES  

We are subject to various loss contingencies in connection with our operations. Contingent liabilities are difficult to measure, as their 
measurement is subject to multiple factors that are not easily predicted or projected. Further, additional complexity in measuring these 
liabilities arises due to the various jurisdictions in which these matters occur, which makes our ability to predict their outcome highly 
uncertain. Moreover, different accounting rules must be employed to account for these items based on the nature of the 
contingency. Accordingly, significant management judgment is required to assess these matters and to make determinations about the 
measurement of a liability, if any. Certain pending loss contingencies are described in Note 18 of the accompanying consolidated 
financial statements. In the opinion of management, the aggregate liability, if any, of individual matters or groups of related matters 
not specifically described in Note 18 is not expected to be material to our financial position, results of operations or cash flows. The 
following describes our methods and associated processes for evaluating these matters.  

Because of the complex environment in which we operate, we are subject to other legal proceedings and claims, including those 
relating to general commercial matters, governmental enforcement actions, employment-related claims and FedEx Ground’s owner-
operators. Accounting guidance for contingencies requires an accrual of estimated loss from a contingency, such as a non-income tax 
or other legal proceeding or claim, when it is probable (i.e., the future event or events are likely to occur) that a loss has been incurred 
and the amount of the loss can be reasonably estimated. This guidance also requires disclosure of a loss contingency matter when, in 
management’s judgment, a material loss is reasonably possible or probable.  

During the preparation of our financial statements, we evaluate our contingencies to determine whether it is probable, reasonably 
possible or remote that a liability has been incurred. A loss is recognized for all contingencies deemed probable and estimable, 
regardless of amount. For unresolved contingencies with potentially material exposure that are deemed reasonably possible, we 
evaluate whether a potential loss or range of loss can be reasonably estimated. 

Our evaluation of these matters is the result of a comprehensive process designed to ensure that accounting recognition of a loss or 
disclosure of these contingencies is made in a timely manner and involves our legal and accounting personnel, as well as external 
counsel where applicable. The process includes regular communications during each quarter and scheduled meetings shortly before 
the completion of our financial statements to evaluate any new legal proceedings and the status of existing matters. 

In determining whether a loss should be accrued or a loss contingency disclosed, we evaluate, among other factors:  

• 

the current status of each matter within the scope and context of the entire lawsuit or proceeding (e.g., the lengthy and complex 
nature of class-action matters);  

• 

the procedural status of each matter;  

•  any opportunities to dispose of a lawsuit on its merits before trial (i.e., motion to dismiss or for summary judgment);  

• 

• 

• 

the amount of time remaining before a trial date;  

the status of discovery;  

the status of settlement, arbitration or mediation proceedings; and  

•  our judgment regarding the likelihood of success prior to or at trial.  

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In reaching our conclusions with respect to accrual of a loss or loss contingency disclosure, we take a holistic view of each matter 
based on these factors and the information available prior to the issuance of our financial statements. Uncertainty with respect to an 
individual factor or combination of these factors may impact our decisions related to accrual or disclosure of a loss contingency, 
including a conclusion that we are unable to establish an estimate of possible loss or a meaningful range of possible loss. We update 
our disclosures to reflect our most current understanding of the contingencies at the time we issue our financial statements. However, 
events may arise that were not anticipated and the outcome of a contingency may result in a loss to us that differs materially from our 
previously estimated liability or range of possible loss.  

Despite the inherent complexity in the accounting and disclosure of contingencies, we believe that our processes are robust and 
thorough and provide a consistent framework for management in evaluating the potential outcome of contingencies for proper 
accounting recognition and disclosure.  

RISK FACTORS  

A wide range of factors could materially adversely affect our business, results of operations, financial condition and the price of our 
common stock. The most significant of these factors include the following: 

We are directly affected by the state of the economy and anti-trade measures. While macroeconomic risks apply to most companies, 
we are particularly vulnerable. The transportation industry is highly cyclical and especially susceptible to trends in economic activity. 
Our primary business is to transport goods, so our business levels are directly tied to the purchase and production of goods — key 
macroeconomic measurements. When individuals and companies purchase and produce fewer goods, we transport fewer goods, and as 
companies expand the number of distribution centers and move manufacturing closer to consumer markets, we transport goods shorter 
distances. In addition, we have a relatively high fixed-cost structure, which is difficult to quickly adjust to match shifting volume 
levels. Moreover, as we continue to grow our international business, we are increasingly affected by the health of the global economy, 
the rate of growth of global trade, world trade policies, international taxes, government-to-government relations and the typically more 
volatile economies of emerging markets. For instance, anti-trade and protectionist measures adopted by the U.S. or other countries in 
which we do business, such as trade controls, tariffs, quotas, embargoes, sanctions, or retaliation by another country against such 
measures, could result in economic uncertainty and instability, resulting in fewer goods being transported globally. In 2019, we saw a 
customer preference for slower, less costly shipping services. Additionally, during 2019 weakness in the global economy adversely 
affected our results of operations, and we expect such weakness to continue to be present during 2020. 

A significant data breach or other disruption to our technology infrastructure could disrupt our operations and result in the loss of 
critical confidential information, adversely impacting our reputation, business or results of operations. Our ability to attract and 
retain customers, to efficiently operate our businesses, and to compete effectively depends in part upon the sophistication and 
reliability of our technology network, including our ability to provide features of service that are important to our customers, to protect 
our confidential business information and the information provided by our customers, and to maintain customer confidence in our 
ability to protect our systems and to provide services consistent with their expectations. For example, we rely on information 
technology to receive package level information in advance of physical receipt of packages, to track items that move through our 
delivery systems, to efficiently plan deliveries, to execute billing processes, and to track and report financial and operational data. We 
are subject to risks imposed by data breaches and operational disruptions, including through cyberattack or cyber-intrusion, including 
by computer hackers, foreign governments, cyber terrorists, cyber criminals and malicious employees or other insiders. Data breaches 
of companies and governments have increased in recent years as the number, intensity and sophistication of attempted attacks and 
intrusions from around the world have increased and we, our customers and third parties increasingly store and transmit data by means 
of connected information technology systems. Additionally, risks such as code anomalies, “Acts of God,” transitional challenges in 
migrating operating company functionality to our FedEx enterprise automation platform, data leakage and human error pose a direct 
threat to our products, services and data and could result in unauthorized or block legitimate access to sensitive or confidential data 
regarding our operations, customers, employees, and suppliers, including personal information. The technology infrastructure of 
acquired businesses, as well as their practices related to the use and maintenance of data, could also present issues that we were not 
able to identify prior to the acquisition. 

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We also depend on and interact with the technology and systems of third parties, including our customers and third-party service 
providers such as cloud service providers and delivery services. Such third parties may have access to information we maintain about 
our company, customers, employees and vendors or operate systems that are critical to our business operations and services. Like us, 
these third parties are subject to risks imposed by data breaches, cyberattacks and other events or actions that could damage, disrupt or 
close down their networks or systems. We have security processes, protocols and standards in place, including contractual provisions 
requiring such security measures, that are applicable to such third parties and are designed to protect information that is held by them, 
or to which they have access, as a result of their engagements with us. Nevertheless, a cyberattack could defeat one or more of such 
third parties’ security measures, allowing an attacker to obtain information about our company, customers, employees and vendors or 
disrupt our operations. These third parties may also experience operational disruptions or human error that could result in 
unauthorized access to sensitive or confidential data regarding our operations, customers, employees and suppliers, including personal 
information. 

A disruption to our complex, global technology infrastructure, including those impacting our computer systems and websites, could 
result in the loss of confidential business or customer information, require substantial repairs or replacements, resulting in significant 
costs, and lead to the temporary or permanent transfer by customers of some or all of their business to our competitors. The foregoing 
could harm our reputation and adversely impact our operations, customer service and results of operations. Additionally, a security 
breach could require us to devote significant management resources to address the problems created. These types of adverse impacts 
could also occur in the event the confidentiality, integrity or availability of company and customer information was compromised due 
to a data loss by FedEx or a trusted third party. We or the third parties with which we share information may not discover any security 
breach and loss of information for a significant period of time after the security breach occurs.  

Recently, there has also been heightened regulatory and enforcement focus on data protection in the U.S. (at both the state and federal 
level) and abroad, and an actual or alleged failure to comply with applicable U.S. or foreign data protection regulations or other data 
protection standards may expose us to litigation (including, in some instances, class action litigation), fines, sanctions or other 
penalties, which could harm our reputation and adversely impact our business, results of operations and financial condition. This 
regulatory environment is increasingly challenging and may present material obligations and risks to our business, including 
significantly expanded compliance burdens, costs and enforcement risks. For example, the European Union’s (“EU”) General Data 
Protection Regulation (“GDPR”), which became effective in May 2018, greatly increases the jurisdictional reach of EU law and adds 
a broad array of requirements related to personal data, including individual notice and opt-out preferences and the public disclosure of 
significant data breaches. Additionally, violations of the GDPR can result in fines of as much as 4% of a company’s annual revenue. 
Other governments have enacted or are enacting similar data protection laws, including data localization laws that require data to stay 
within their borders. All of these evolving compliance and operational requirements, as well as the uncertain interpretation and 
enforcement of laws, impose significant costs and regulatory risks that are likely to increase over time. 

We have invested and continue to invest in technology security initiatives, information-technology risk management and disaster 
recovery plans, including investments to retire and replace end-of-life systems. The development and maintenance of these measures 
is costly and requires ongoing monitoring and updating as technologies change and efforts to overcome security measures become 
increasingly more intense and sophisticated. Despite our efforts, we are not fully insulated from data breaches, technology disruptions 
or data loss, which could adversely impact our competitiveness and results of operations. For instance, in June 2017 TNT Express 
worldwide operations were significantly affected due to the infiltration of an information-technology virus known as NotPetya. In 
May 2017 FedEx was one of many companies attacked by the rapidly spreading ransomware described as WannaCry that exploited 
vulnerability in a third-party software program and infected computers using that program, encrypting files and holding them for 
ransom. Additionally, during the third quarter of 2018 we discovered an unsecured server hosted by one of our third-party cloud 
service providers, which exposed some archived account information related to a service discontinued after our 2015 acquisition of 
Bongo International, LLC. The server has been secured, and we have found no indication that any information has been 
misappropriated in connection with the incident. Neither the WannaCry ransomware attack or unsecured server caused a material 
disruption to our systems or resulted in any material costs to FedEx.  

While we have significant security processes and initiatives in place, we may be unable to detect or prevent a breach or disruption in 
the future. Additionally, while we have insurance coverage designed to address certain aspects of cyber risks in place, such insurance 
coverage may be insufficient to cover all losses or all types of claims that may arise. 

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Additional changes in international trade policies and relations could significantly reduce the volume of goods transported 
globally and adversely affect our business and results of operations. The U.S. government has made significant changes in U.S. trade 
policy and has taken certain actions that have negatively impacted U.S. trade, including imposing tariffs on certain goods imported 
into the United States. To date, several governments, including the EU, China and India, have imposed tariffs on certain goods 
imported from the United States. These actions contributed to weakness in the global economy that adversely affected our results of 
operations during 2019, and we expect such weakness to continue to be present during 2020. Any further changes in U.S. or 
international trade policy could trigger additional retaliatory actions by affected countries, resulting in “trade wars” and further 
increased costs for goods transported globally, which may reduce customer demand for these products if the parties having to pay 
those tariffs increase their prices, or in trading partners limiting their trade with countries that impose anti-trade measures. Political 
uncertainty surrounding international trade and other disputes could also have a negative effect on consumer confidence and spending. 
Such conditions could have an adverse effect on our business, results of operations and financial condition, as well as on the price of 
our common stock.  

Additionally, the U.S. government has recently taken action to limit the ability of domestic companies to engage in commerce with 
certain foreign entities under certain circumstances. Given the nature of our business and our global recognizability, foreign 
governments may target FedEx by limiting the ability of foreign entities to do business with us in certain instances, imposing 
monetary or other penalties or taking other retaliatory action, which could have an adverse effect on our business, results of operations 
and financial condition, as well as on the price of our common stock. 

The failure to successfully integrate the businesses and operations of FedEx Express and TNT Express in the expected time frame 
and at the expected cost may adversely affect our future results. Prior to FedEx’s acquisition of TNT Express in 2016, FedEx 
Express and TNT Express operated as independent companies. There can be no assurances that these businesses can be integrated 
successfully. Expected integration costs have increased significantly since the acquisition was completed, and parts of the integration 
have taken longer than initially expected. It is possible that the integration process could result in higher than currently expected 
integration costs, the loss of customers, the disruption of ongoing businesses, unexpected integration issues, or the loss of key 
historical FedEx Express or TNT Express employees. It is also possible that the overall integration process will take longer than 
currently anticipated. 

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Specifically, the following issues, among others, must be addressed as we integrate the operations of FedEx Express and TNT Express 
in order to realize the anticipated benefits of the transaction:  

•  combining the companies’ operations and corporate functions;  

•  combining the businesses of FedEx Express and TNT Express and meeting the capital requirements of the combination in a manner 
that permits us to achieve the operating and financial results we anticipated from the acquisition, the failure of which could result in 
the anticipated benefits of the transaction not being realized in the time frame currently anticipated, or at all;  

• 

• 

• 

• 

integrating and consolidating the companies’ administrative and information-technology infrastructure and computer systems, and 
modernizing certain TNT Express systems which suffered from underinvestment prior to the acquisition;  

integrating and restructuring the corporate entities; 

integrating workforces and consulting with works councils and employee representatives while continuing to provide consistent, 
high-quality service to customers;  

integrating and unifying the offerings and services available to historical FedEx Express and TNT Express customers;  

•  harmonizing the companies’ operating practices, employee development and compensation programs, integrity and compliance 

programs, terms and conditions of contracts of carriage, internal controls and other policies, procedures and processes;  

• 

integrating the companies’ financial reporting and internal control systems;  

•  maintaining existing agreements with customers and service providers and avoiding delays in entering into new agreements with 

prospective customers and service providers;  

•  addressing possible differences in business backgrounds, corporate cultures and management philosophies;  

•  addressing employee social issues so as to maintain efficient and effective labor and employee relations;  

•  coordinating rebranding and marketing efforts;  

•  managing the movement of certain positions to different locations;  

•  managing potential unknown and unidentified liabilities, including liabilities that are significantly larger than currently anticipated, 

and unforeseen increased expenses or delays associated with the integration process; and  

•  managing the expanded operations of a significantly larger, more complex company.  

All of these factors could dilute FedEx’s earnings per share, delay or decrease the expected accretive effect of the acquisition and 
negatively impact the price of our common stock. The expected financial benefits of the acquisition may also be delayed or decreased 
by reductions in our base business levels due to economic weakness in Europe or other factors. In addition, at times the attention of 
certain members of our management may be focused on the integration of the businesses of FedEx Express and TNT Express and 
diverted from day-to-day business operations, which may disrupt our business. Further, we may not achieve the expected financial 
benefits from any costs incurred in addition to our integration program expenses related to investments to further transform and 
optimize the combined business.  

Failure to successfully implement our business strategy and effectively respond to changes in market dynamics will cause our 
future financial results to suffer. We are making significant investments and other decisions in connection with our long-term 
business strategy which includes our ability to meet the demands of e-commerce, such as aircraft fleet modernization and hub 
modernization and expansion at FedEx Express and expansion of FedEx Ground residential delivery operations to seven days per 
week year-round for the majority of the U.S. population. We are also implementing various cost-containment actions, including 
limited hiring and discretionary spending and a U.S.-based voluntary employee buyout program. Such initiatives and enhancements 
may require us to make significant capital expenditures. Additionally, in developing our business strategy, we make certain 
assumptions including, but not limited to, those related to customer demand and the mix of services to be purchased by our customers, 
competition and the global economy; and actual market, economic and other conditions may be different from our assumptions. As 
technology, customer behavior and market conditions continue to evolve, it is important that we maintain the relevance of our brand 
and service offerings to our customers. If we are not able to successfully implement our business strategy and effectively respond to 
changes in market dynamics, our future financial results will suffer. 

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The United Kingdom’s vote to leave the EU could adversely impact our business, results of operations and financial condition. 
There is substantial uncertainty surrounding the United Kingdom’s 2016 vote to leave the EU (“Brexit”), which is scheduled for 
October 31, 2019. The suspension or further delay of Brexit beyond October 31, 2019 requires the unanimous agreement of all 
remaining EU member states. Any impact of Brexit depends on the terms of the United Kingdom’s withdrawal from the EU, if it 
ultimately occurs. The ongoing uncertainty within the United Kingdom’s government and Parliament on the status of a withdrawal 
agreement could lead to economic stagnation until an ultimate resolution with respect to Brexit occurs. Such uncertainty also sustains 
the possibility of a “hard Brexit,” in which the United Kingdom leaves the EU without a withdrawal agreement and associated 
transition period in place. The outcome of recent European Parliament elections, and potentially the outcome of the July 2019 election 
to determine the next Prime Minister of the United Kingdom, could increase the likelihood of a hard Brexit. A hard Brexit would 
likely cause significant market and economic disruption and negatively impact customer experience and service quality, and could 
depress the demand for our services.  

Even if an agreement setting forth the terms of the United Kingdom’s withdrawal from the EU is approved, the withdrawal could 
result in a global economic downturn. The United Kingdom also could lose access to the single EU market and to the global trade 
deals negotiated by the EU on behalf of its members, depressing trade between the United Kingdom and other countries, which would 
negatively impact our international operations. Additionally, we may face new regulations regarding trade, aviation, security and 
employees, among others, in the United Kingdom. Compliance with such regulations could be costly, negatively impacting our 
business, results of operations and financial condition. Brexit could also adversely affect European and worldwide economic and 
market conditions and could contribute to instability in global financial and foreign exchange markets, including volatility in the value 
of the euro and the British pound.  

Our businesses depend on our strong reputation and the value of the FedEx brand. The FedEx brand name symbolizes high-quality 
service, reliability and speed. FedEx is one of the most widely recognized, trusted and respected brands in the world, and the FedEx 
brand is one of our most important and valuable assets. In addition, we have a strong reputation among customers and the general 
public for high standards of social and environmental responsibility and corporate governance and ethics. The FedEx brand name and 
our corporate reputation are powerful sales and marketing tools, and we devote significant resources to promoting and protecting 
them. Adverse publicity (whether or not justified) relating to activities by our employees, contractors, agents or others with whom we 
do business, such as customer service mishaps, accidents, catastrophes or incidents involving aircraft or vehicles operated by us, data 
breaches or technology infrastructure disruptions, noncompliance with laws or the shipment of certain items pursuant to our obligation 
as a common carrier operating under federal law, could tarnish our reputation and reduce the value of our brand. With the increase in 
the use of social media outlets such as Facebook, YouTube, Instagram and Twitter, adverse publicity can be disseminated quickly and 
broadly, making it increasingly difficult for us to effectively respond. Damage to our reputation and loss of brand equity could reduce 
demand for our services and thus have an adverse effect on our financial condition, liquidity and results of operations, as well as 
require additional resources to rebuild our reputation and restore the value of our brand.  

Our transportation businesses are impacted by the price and availability of jet and vehicle fuel. We must purchase large quantities 
of fuel to operate our aircraft and vehicles, and the price and availability of fuel is beyond our control and can be highly volatile. In 
addition, our purchased transportation expense may be impacted by fuel costs. To date, we have been mostly successful in mitigating 
over time the expense impact of higher fuel costs through our indexed fuel surcharges, as the amount of the surcharges is closely 
linked to the market prices for fuel. If we are unable to maintain or increase our fuel surcharges because of competitive pricing 
pressures or some other reason, fuel costs could adversely impact our operating results. As of May 31, 2019, we had no derivative 
financial instruments to reduce our exposure to fuel price fluctuations, and we currently have no plans to use derivative financial 
instruments for this purpose in the future. Even if we are able to offset the cost of fuel with our surcharges, high fuel surcharges could 
move our customers away from our higher-yielding express services to our lower-yielding deferred or ground services or even reduce 
customer demand for our services altogether. In addition, disruptions in the supply of fuel could have a negative impact on our ability 
to operate our transportation networks. Weather-related events, natural disasters, political disruptions or wars involving oil-producing 
countries, economic sanctions imposed against oil-producing countries or specific industry participants, changes in governmental 
policy concerning fuel production, transportation, taxes or marketing, changes in refining capacity, environmental concerns and other 
unpredictable events may impact fuel supply and could result in shortages in the future. 

Our businesses are capital intensive, and we must make capital decisions based upon projected volume levels. We make significant 
investments in aircraft, package handling facilities, vehicles, technology, sort equipment, copy equipment and other assets to support 
our transportation and business networks. We also make significant investments to rebrand, integrate and grow the companies that we 
acquire. The amount and timing of capital investments depend on various factors, including our anticipated volume growth. We must 
make commitments to purchase or modify aircraft years before the aircraft are actually needed. We must predict volume levels and 
fleet requirements and make commitments for aircraft based on those projections. Missing our projections could result in too much or 
too little capacity relative to our shipping volumes. Overcapacity could lead to below-market asset dispositions or write-downs, as 
well as negatively impact operating margins, and undercapacity could negatively impact service levels.  

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We face intense competition. The transportation and business services markets are both highly competitive and sensitive to price and 
service, especially in periods of little or no macroeconomic growth. Some of our competitors have more financial resources and 
competitive advantages than we do, or they are owned, controlled or subsidized by foreign governments, which enables them to raise 
capital more easily. We also compete with regional transportation providers that operate smaller and less capital-intensive 
transportation networks and startup companies that combine technology with crowdsourcing to focus on local market needs. In 
addition, some high volume package shippers are developing and implementing in-house delivery capabilities and utilizing 
independent contractors for deliveries, which could in turn reduce our revenues and market share. For example, Amazon.com is 
investing significant capital to establish a network of hubs, aircraft and vehicles.  

We believe we compete effectively with these companies — for example, by providing more reliable service at compensatory prices. 
However, the existence of an irrational pricing environment could limit our ability not only to maintain or increase our prices 
(including our fuel surcharges in response to rising fuel costs), but also to maintain or grow our revenues and market share. While we 
believe we compete effectively through our current and planned service offerings, if our current competitors or potential future 
competitors offer a broader range of services, more effectively bundle their services, or offer services at lower prices, it could impede 
our ability to maintain or grow our market share. Moreover, if customers, such as Amazon.com, further develop or expand internal 
capabilities for the services we provide, it will reduce our revenue and could negatively impact our financial condition and results of 
operations. News regarding such developments or expansions could also negatively impact the price of our common stock. 
Additionally, advancements in technology, such as advanced safety systems, automated package sorting, handling and delivery, 
vehicle platooning, alternative fuel vehicles and digitization of freight services, may necessitate that we increase investments in order 
to remain competitive, and our customers may not be willing to accept higher rates to cover the cost of these investments. 

Government regulation and enforcement are evolving and unfavorable changes could harm our business. We are subject to 
regulation under a wide variety of U.S. federal and state and non-U.S. regulations, laws, and policies. There can be no assurance that 
such regulations, laws and policies will not be changed in ways that will decrease the demand for our services, subject us to escalating 
costs or require us to modify our business models and objectives, harming our financial results. In particular, legislative, regulatory or 
other actions that U.S. and non-U.S. governments have undertaken or are considering in areas such as data privacy and sovereignty, 
taxes, foreign exchange intervention in response to currency volatility, currency controls that could restrict the movement of liquidity 
from particular jurisdictions, trade controls, tariffs, quotas, embargoes or sanctions in the U.S. or other countries, complex economic 
sanctions, export controls, additional security requirements, additional requirements on employees and benefits, environmental 
standards, tax reform and accounting may have an adverse effect on our operations, liquidity, capital requirements, effective tax rate 
and performance. For additional discussion, see Part I, Item 1 of this Annual Report on Form 10-K under the caption “Regulation.” 

We could be subject to adverse changes in regulations and interpretations or challenges to our tax positions relating to the TCJA. 
We are subject to taxation in the U.S. and numerous foreign jurisdictions. From time to time, changes in tax laws or regulations may 
be enacted that could significantly affect our overall tax liability. In December 2017, the United States government enacted 
comprehensive tax legislation through the TCJA, which significantly changed the U.S. corporate income tax system. The TCJA 
requires complex computations to be performed that were not previously required in U.S. tax law, significant judgments, estimates and 
calculations to be made in interpreting its provisions, and the preparation and analysis of information not previously relevant or 
regularly produced. 

The U.S. Treasury Department, the Internal Revenue Service, and other standard-setting bodies could interpret or issue guidance on 
how provisions of the TCJA will be applied or otherwise administered that is different from our interpretation. As we continue our 
ongoing analysis of the TCJA’s related interpretations, collect and prepare necessary data, and interpret any additional guidance, we 
may be required to make adjustments to amounts that we have recorded that may adversely impact our results of operations and 
financial condition. For example, on January 15, 2019, the U.S. Treasury Department issued final regulations covering the one-time 
transition tax on unrepatriated foreign earnings, which was enacted as part of the TCJA. Certain guidance included in these final 
regulations is inconsistent with our interpretation that led to the recognition of benefits of $233 million. If we are ultimately 
unsuccessful in defending our position with respect to our interpretation of the TCJA, we may be required to reverse these benefits. In 
addition, further legislative action could be taken to address questions or issues caused by the TCJA. State and foreign governments 
may also issue guidance and enact tax laws in response to the TCJA or other global initiatives that could result in further changes to 
our taxation and adversely impact our results of operations and financial condition. 

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If we do not successfully execute or effectively operate, integrate, leverage and grow acquired businesses, our financial results and 
reputation may suffer. Our strategy for long-term growth, productivity and profitability depends in part on our ability to make prudent 
strategic acquisitions and to realize the benefits we expect when we make those acquisitions. In furtherance of this strategy, in addition 
to TNT Express, we have acquired businesses in Europe, Latin America, Africa, the U.S., Asia and Australia over the past several 
years. Acquisitions involve special accounting, regulatory, compliance, information technology, human resources and other risks. 
While we expect our past and future acquisitions to enhance our value proposition to customers and improve our long-term 
profitability, there can be no assurance that we will realize our expectations within the time frame we have established, if at all, or that 
we can continue to support the value we allocate to these acquired businesses, including their goodwill or other intangible assets. For 
example, in 2018 we incurred a goodwill impairment charge of $374 million related to FedEx Supply Chain, eliminating substantially 
all of the goodwill attributable to this reporting unit. The key factors contributing to the goodwill impairment were underperformance 
of the FedEx Supply Chain business during 2018, including base business erosion, and the failure to attain the level of operating 
synergies and revenue and profit growth anticipated at the time of the acquisition. 

Labor organizations attempt to organize groups of our employees from time to time, and potential changes in labor laws could 
make it easier for them to do so. If we are unable to continue to maintain good relationships with our employees and avoid having 
labor organizations organize groups of our employees, our operating costs could significantly increase and our operational flexibility 
could be significantly reduced. Despite continual organizing attempts by labor unions, other than the pilots at FedEx Express and 
drivers at one FedEx Freight, Inc. facility, our U.S. employees have thus far chosen not to unionize (we acquired FedEx Supply Chain 
in 2015, which already had a small number of employees who are members of unions). Additionally, certain of FedEx Express’s non-
U.S. employees are unionized, and a union has been certified to represent owner-drivers at a FedEx Freight Canada, Corp. facility.  

The U.S. Congress has, in the past, considered adopting changes in labor laws, however, that would make it easier for unions to 
organize units of our employees. For example, there is always a possibility that Congress could remove most FedEx Express 
employees from the jurisdiction of the RLA. For additional discussion of the RLA, see Part I, Item 1 of this Annual Report on Form 
10-K under the caption “Regulation.” Such legislation could expose our customers to the type of service disruptions that the RLA was 
designed to prevent — local work stoppages in key areas that interrupt the timely flow of shipments of time-sensitive, high-value 
goods throughout our global network. Such disruptions could threaten our ability to provide competitively priced shipping options and 
ready access to global markets.  

There is also the possibility that Congress could pass other labor legislation that could adversely affect our companies, such as FedEx 
Ground and FedEx Freight, whose employees are governed by the National Labor Relations Act of 1935, as amended (“NLRA”). In 
addition, federal and state governmental agencies, such as the National Mediation Board and the National Labor Relations Board, 
have and may continue to take actions that could make it easier for our employees to organize under the RLA or NLRA. Finally, 
changes to federal or state laws governing employee classification could impact the status of FedEx Ground’s owner-operators as 
independent employers of drivers. If FedEx Ground is deemed to be an employer or joint employer of the drivers of these independent 
contractors, labor organizations could more easily organize these individuals, our operating costs could increase materially and we 
could incur significant capital outlays.  

FedEx Ground relies on owner-operators to conduct its linehaul and pickup-and-delivery operations, and the status of these 
owner-operators as independent contractors and direct employers of drivers providing these services is being challenged. FedEx 
Ground’s use of independent contractors is well suited to the needs of the ground delivery business and its customers, as evidenced by 
the strong growth of this business segment. We are involved in lawsuits and administrative proceedings that claim the company’s 
owner-operators engaged under operating agreements no longer in place should have been treated as our employees, rather than 
independent contractors. In addition, we are defending joint-employer cases where it is alleged that FedEx Ground should be treated 
as an employer of the drivers employed by owner-operators engaged by FedEx Ground. We incur certain costs, including legal fees, in 
defending the status of FedEx Ground’s owner-operators as independent contractors and as direct employers of their drivers.  

We continue to believe that owner-operators engaged by FedEx Ground are properly classified as independent contractors and that 
FedEx Ground is not an employer or joint employer of the drivers of these independent contractors. However, adverse determinations 
in these matters could, among other things, entitle certain of our owner-operators to the reimbursement of certain expenses and their 
drivers to certain wage payments from the owner-operators and FedEx Ground, and result in employment and withholding tax and 
benefit liability for FedEx Ground. Changes to state laws governing the definition of independent contractors, or employees of 
independent contractors, could also impact the status of FedEx Ground’s owner-operators.  

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Disruptions or modifications in service by the USPS or changes in its business or financial soundness could have an adverse effect 
on our operations and financial results. The U.S. Postal Service (“USPS”) is a significant customer and vendor of FedEx. In 
particular, the USPS is the largest customer of FedEx Express, which provides domestic air transportation services for the USPS’s 
First Class Mail, Priority Mail Express and Priority Mail and transportation and delivery for the USPS’s international delivery service. 
Disruptions or modifications in service by the USPS as a result of financial difficulties or changes in its business, including any 
structural changes to its operations, network, service offerings or pricing, could adversely affect our operations, negatively impacting 
our revenue, results of operations and financial condition.   

The transportation infrastructure continues to be a target of terrorist activities. Because transportation assets continue to be a target 
of terrorist activities, governments around the world are adopting or are considering adopting stricter security requirements that will 
increase operating costs and potentially slow service for businesses, including those in the transportation industry. For example, the 
U.S. Transportation Security Administration (“TSA”) requires FedEx Express to comply with a Full All-Cargo Aircraft Operator 
Standard Security Plan, which contains evolving and strict security requirements. Additionally, the International Civil Aviation 
Organization currently allows a member state to permit carriers and other entities to determine, without government oversight, which 
shippers and shipments are secure for purposes of putting those shipments on all-cargo aircraft. This allowance will be removed by 
calendar 2021 and may require us to undergo additional screening and oversight by the TSA and similar government agencies 
internationally. Security requirements such as these are not static, but change periodically as the result of regulatory and legislative 
requirements, imposing additional security costs and creating a level of uncertainty for our operations. Thus, it is reasonably possible 
that these rules or other future security requirements could impose material costs on us or slow our service to our customers. The 
impact on our operations of avoiding areas of the world, including airspace, in which there are geopolitical conflicts and the targeting 
of aircraft by parties to those conflicts can also be significant. Moreover, a terrorist attack directed at FedEx or other aspects of the 
transportation infrastructure could disrupt our operations and adversely impact demand for our services.  

The regulatory environment for global aviation or other transportation rights may impact our operations and increase our 
operating costs. Our extensive air network is critical to our success. Our right to serve foreign points is subject to the approval of the 
Department of Transportation and generally requires a bilateral agreement between the U.S. and foreign governments. In addition, we 
must obtain the permission of foreign governments to provide specific flights and services. Our operations outside of the U.S., such as 
FedEx Express’s growing international domestic operations, are also subject to current and potential regulations, including certain 
postal regulations and licensing requirements, that restrict, make difficult and sometimes prohibit, the ability of foreign-owned 
companies such as FedEx Express to compete effectively in parts of the international domestic transportation and logistics market. 
Regulatory or executive actions affecting global aviation or transportation rights or a failure to obtain or maintain aviation or other 
transportation rights in important international markets could impair our ability to operate our networks.  

We are subject to other extensive regulatory and legal compliance requirements that may result in significant costs. For instance, the 
Federal Aviation Administration (“FAA”) from time to time issues directives and other regulations relating to the maintenance and 
operation of aircraft that require significant expenditures in order to comply. High-profile accidents, catastrophes or incidents 
involving aircraft may trigger increased regulatory and legal compliance requirements. These requirements can be issued with little or 
no notice, or can otherwise impact our ability to efficiently or fully utilize our aircraft, and in some instances have resulted in the 
temporary grounding of aircraft types altogether. Further, our business may be adversely impacted when government agencies cease to 
operate as expected, including due to partial shutdowns, sequestrations or similar events, which may result in, among other things, 
disruption in the ability of government agencies to grant required regulatory approvals. For additional discussion, see Part I, Item 1 of 
this Annual Report on Form 10-K under the caption “Regulation.” 

We may be affected by global climate change or by legal, regulatory or market responses to such change. Concern over climate 
change, including the impact of global warming, has led to significant U.S. and international legislative and regulatory efforts to limit 
greenhouse gas (“GHG”) emissions, including our aircraft and vehicle engine emissions. Increasingly, state and local governments are 
also considering GHG regulatory requirements. Compliance with such regulation and the associated potential cost is complicated by 
the fact that various countries and regions are following different approaches to the regulation of climate change. Increased regulation 
regarding GHG emissions, especially aircraft or vehicle engine emissions, could impose substantial costs on us, especially at FedEx 
Express. These costs include an increase in the cost of the fuel and other energy we purchase and capital costs associated with 
updating or replacing our aircraft or vehicles prematurely. Until the timing, scope and extent of such possible regulation becomes 
known, we cannot predict its effect on our cost structure or our operating results. It is reasonably possible, however, that it could 
materially increase our operating expenses and have an adverse direct or indirect effect on our business, if instituted. For additional 
discussion of regulatory responses to climate change, including the Carbon Offsetting and Reduction Scheme for International 
Aviation and the Paris climate accord, see Part I, Item 1 of this Annual Report on Form 10-K under the caption “Regulation.” 

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Moreover, even without such regulation, increased awareness and any adverse publicity in the global marketplace about the GHGs 
emitted by companies in the airline and transportation industries could harm our reputation and reduce customer demand for our 
services, especially our air express services. Finally, given the broad and global scope of our operations and our susceptibility to 
global macroeconomic trends, we are particularly vulnerable to the physical risks of climate change that could affect all of humankind, 
such as shifts in weather patterns and world ecosystems.  

Our failure to attract or retain employee talent or maintain our company culture could adversely impact our business. Our success 
depends upon the efforts and abilities of our high-quality employees, many of whom are longstanding FedEx team members. 
Difficulties in recruiting, motivating, rewarding and retaining employee talent, including successors to members of senior 
management, or the unexpected loss of such individuals resulting in the depletion of our institutional knowledge base, could have an 
adverse impact on our business, results of operations, reputation and the price of our common stock. Additionally, our company 
culture is important to providing high quality customer service and having a productive workforce and could be adversely affected by 
our growing operations and other factors. If we fail to maintain the strength of our company culture, our competitive ability and our 
business may be harmed. 

Increasing costs, the volatility of costs and funding requirements and other legal mandates for employee benefits, especially 
pension and healthcare benefits, could adversely impact our results of operations, financial condition and liquidity. We sponsor 
programs that provide retirement benefits to most of our employees. These programs include defined benefit pension plans, defined 
contribution plans and postretirement healthcare plans. The costs of providing pension and other retirement benefit plans are 
dependent on numerous assumptions, such as discount rates, expected long-term investment returns on plan assets, future salary 
increases, employee turnover, mortality, retirement ages, government regulations, and the frequency and amount of our required or 
voluntary contributions made to the plans. Changes in actuarial assumptions and differences between the assumptions and actual 
values, as well as significant declines in the value of investments that fund our pension and other postretirement plans, if not offset or 
mitigated by a decline in plan liabilities, could increase pension and other postretirement expense, and we could be required from time 
to time to fund the pension plans with significant amounts of cash. Such cash funding obligations could adversely affect our results of 
operations and liquidity. Additionally, the rules for pension and retirement benefit plan accounting are complex, involve numerous 
assumptions and can produce volatility in our results of operations, financial condition and liquidity. For example, our fourth quarter 
2019 MTM retirement plans accounting adjustment resulted in a pre-tax noncash $3.9 billion loss ($3.0 billion, net of tax, or $11.22 
per diluted share) and reduced the funded status of our tax qualified U.S. domestic pension plans. For additional information on our 
MTM retirement plans accounting adjustment, see “Management’s Discussion and Analysis of Results of Operations and Financial 
Condition—Results of Operations and Outlook—Retirement Plans MTM Adjustments” and Note 13 of the accompanying 
consolidated financial statements. 

A higher than normal number of pilot retirements across the industry, increased flight hour requirements to achieve a commercial 
pilot’s license, reductions in the number of military pilots entering the commercial workforce and other factors have caused a 
shortage of pilots that could have an adverse effect on our business and results of operations. Large numbers of pilots in the 
industry are approaching the FAA’s mandatory retirement age of 65. Commencing in 2013, the minimum flight hour requirement to 
achieve a commercial pilot’s license in the United States increased from 250 to 1,500 hours, thereby significantly increasing the time 
and cost commitment required to become licensed to fly commercial aircraft. Additionally, the number of military pilots being trained 
by the U.S. armed forces and available as commercial pilots upon their retirement from military service has been decreasing. These 
and other factors have contributed to a shortage of qualified, entry-level pilots, and the companies with which we contract to fly 
smaller regional “feeder” aircraft are having difficulty attracting and retaining pilots. If the companies with which we contract become 
unable to hire adequate numbers of pilots to meet their needs, we could experience a reduction of service offered to certain locations, 
service disruptions, increased costs of operations and other difficulties that could have an adverse effect on our business and results of 
operations. Additionally, although we are not currently having difficulty staffing FedEx pilots to operate our primary FedEx Express 
fleet, such a difficulty may arise in the future, which could have an adverse effect on our business and results of operations. 

Our inability to quickly and effectively restore operations following adverse weather or a localized disaster or disturbance in a key 
geography could adversely impact our business and results of operations. While we operate several integrated networks with assets 
distributed throughout the world, there are concentrations of key assets within our networks that are exposed to adverse weather 
conditions or localized risks from natural or manmade disasters such as earthquakes, volcanoes, wildfires, hurricanes, conflicts or 
unrest, terrorist attacks or other disturbances, actual or threatened. Additionally, shifts in weather patterns caused by climate change 
could increase the frequency, severity or duration of certain adverse weather conditions. Prolonged interruptions or disruptions at a 
key location such as our Memphis World Hub or one of our information-technology centers could adversely impact our business and 
results of operations. We also may incur significant costs to reestablish or relocate these functions. Moreover, resulting economic 
dislocations, including supply chain and fuel disruptions, could adversely impact demand for our services resulting in an adverse 
effect on our business and results of operations.  

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Our autonomous delivery strategy is dependent upon our ability to successfully mitigate unique technological, operational and 
regulatory risks. In 2019 we announced the development through a partnership of an autonomous delivery device designed to help 
retailers make same-day and last-mile deliveries to their customers. Autonomous delivery is a new and evolving market, which makes 
it difficult to predict its acceptance, growth, the magnitude and timing of necessary investments and other trends. This aspect of our 
business strategy is subject to a variety of risks inherent with the development of new technologies, including: the ability to continue 
to develop autonomous delivery software and hardware; access to sufficient capital; our ability to develop and maintain necessary 
partnerships; risks related to the manufacture of autonomous devices; and significant competition from other companies, some of 
which may have more resources and capital to devote to autonomous technologies than we do. 

In addition, we face risks related to the commercial deployment of autonomous delivery devices on our targeted timeline or at all, 
including consumer acceptance, achievement of adequate safety and other performance standards and compliance with uncertain, 
evolving and potentially conflicting federal and state regulations. To the extent accidents, cybersecurity breaches or other adverse 
events associated with our autonomous delivery devices occur, we could be subject to liability, government scrutiny, further regulation 
and reputational damage. Any of the foregoing could adversely impact our results of operations, financial condition and growth 
prospects. 

Volatility or disruption in the debt capital markets or our failure to maintain our current credit ratings and commercial paper 
ratings could adversely affect our liquidity, increase our interest expense and limit our financing options. Historically, we have 
relied on the public debt capital markets to fund portions of our capital investments and other expenditures and access to the 
commercial paper market as part of our working capital management strategy. Our continued access to these markets, and the terms of 
such access, depend on multiple factors including the condition of the debt capital markets, our operating performance and our credit 
ratings. Standard & Poor’s has assigned us a senior unsecured debt credit rating of BBB, a commercial paper rating of A-2 and a 
ratings outlook of “stable.” Moody’s Investors Service has assigned us an unsecured debt credit rating of Baa2, a commercial paper 
rating of P-2 and a ratings outlook of “stable.” These ratings are based on a number of factors, including assessments of our financial 
strength and financial policies. If our credit ratings drop, our interest expense may increase and our access to financing may become 
limited. If our commercial paper ratings drop below current levels, we may have difficulty utilizing the commercial paper market. In 
addition, increased volatility or disruption in the debt capital markets could adversely affect our ability to refinance existing debt. 

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We are also subject to other risks and uncertainties, including:  

•  changes in our ability to attract and retain drivers and package and freight handlers; 

• 

the increasing costs of compliance with federal, state and foreign governmental agency mandates (including the Foreign Corrupt 
Practices Act and the U.K. Bribery Act) and defending against inappropriate or unjustified enforcement or other actions by such 
agencies;  

•  changes in foreign currency exchange rates, especially in the euro, Chinese yuan, British pound, Canadian dollar, Australian dollar 

and Mexican peso, which can affect our sales levels and foreign currency sales prices;  

•  market acceptance of our new service and growth initiatives;  

•  any liability resulting from and the costs of defending against class-action and other litigation, such as wage-and-hour, joint 

employment, securities and discrimination and retaliation claims, and any other legal or governmental proceedings, including the 
matters discussed in Note 18 of the accompanying consolidated financial statements;  

• 

the outcome of future negotiations to reach new collective bargaining agreements — including with the union that represents the 
pilots of FedEx Express (the current pilot agreement is scheduled to become amendable in November 2021), with the union elected 
in 2015 to represent drivers at a FedEx Freight, Inc. facility in the U.S., and with the union certified in 2019 to represent owner-
drivers at a FedEx Freight Canada, Corp. facility;  

• 

the impact of technology developments on our operations and on demand for our services, and our ability to continue to identify 
and eliminate unnecessary information-technology redundancy and complexity throughout the organization;  

•  governmental underinvestment in transportation infrastructure, which could increase our costs and adversely impact our service 

levels due to traffic congestion or sub-optimal routing of our vehicles and aircraft;  

•  widespread outbreak of an illness or any other communicable disease, or any other public health crisis;  

•  stockholder activism, which could divert the attention of management and our board of directors from our business, hinder 

execution of our business strategy, give rise to perceived uncertainties as to our future and cause the price of our common stock to 
fluctuate significantly; and 

• 

the alternative interest rates we are able to negotiate with counterparties pursuant to the relevant provisions of our credit agreements 
in the event the London Interbank Offered Rate or the euro interbank offered rate cease to exist and we make borrowings under the 
agreements.  

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FORWARD-LOOKING STATEMENTS  

Certain statements in this Annual Report, including (but not limited to) those contained in the “Business” section of Part I, the 
“Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities” section of Part II, 
the “Income Taxes,” “Outlook” (including segment outlooks), “Recent Accounting Guidance,” “Liquidity Outlook,” “Contractual 
Cash Obligations and Off-Balance Sheet Arrangements,” “Critical Accounting Estimates” and “Risk Factors” sections of 
“Management’s Discussion and Analysis of Results of Operations and Financial Condition,” and the “Recent Accounting Guidance,” 
“Income Taxes,” “Retirement Plans,” “Commitments” and “Contingencies” notes to the consolidated financial statements, are 
“forward-looking” statements within the meaning of the Private Securities Litigation Reform Act of 1995 with respect to our financial 
condition, results of operations, cash flows, plans, objectives, future performance and business. Forward-looking statements include 
those preceded by, followed by or that include the words “will,” “may,” “could,” “would,” “should,” “believes,” “expects,” 
“anticipates,” “plans,” “estimates,” “targets,” “projects,” “intends” or similar expressions. These forward-looking statements involve 
risks and uncertainties. Actual results may differ materially from those contemplated (expressed or implied) by such forward-looking 
statements, because of, among other things, the risk factors identified above and the other risks and uncertainties you can find in our 
press releases and other SEC filings.  

As a result of these and other factors, no assurance can be given as to our future results and achievements. Accordingly, a forward-
looking statement is neither a prediction nor a guarantee of future events or circumstances and those future events or circumstances 
may not occur. You should not place undue reliance on the forward-looking statements, which speak only as of the date of this report. 
We are under no obligation, and we expressly disclaim any obligation, to update or alter any forward-looking statements, whether as a 
result of new information, future events or otherwise.  

EFFECTIVE TAX RATE PRIOR TO MTM RETIREMENT PLANS ACCOUNTING ADJUSTMENT 

We are unable to predict the amount of the 2020 year-end MTM retirement plans accounting adjustment, as it is significantly impacted 
by changes in interest rates and the financial markets. For this reason, a full reconciliation of our 2020 effective tax rate forecast to the 
most directly comparable accounting principle generally accepted in the United States (“GAAP”) measure is impracticable.  

We have provided a 2020 effective tax rate forecast prior to year-end MTM retirement plans accounting adjustments to facilitate 
analysis and comparisons of our ongoing business operations by excluding an item that is unrelated to our core operating performance, 
and to assist investors with comparisons to prior periods and assessing trends in our underlying businesses. This adjustment is 
consistent with how management views our businesses. Management uses this non-GAAP financial measure in making financial, 
operating and planning decisions and evaluating the company’s ongoing performance. 

This non-GAAP measure is intended to supplement and should be read together with, and is not an alternative or substitute for, and 
should not be considered superior to, our reported financial measures. Accordingly, users of our financial statements should not place 
undue reliance on this non-GAAP financial measure. Because non-GAAP financial measures are not standardized, it may not be 
possible to compare this non-GAAP measure with other companies’ non-GAAP financial measures having the same or similar names. 
While we are unable to predict the amount of the 2020 year-end MTM retirement plans accounting adjustment, it is reasonably 
possible that such adjustment could have a material impact on our 2020 effective tax rate. 

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MANAGEMENT’S REPORT ON INTERNAL  
CONTROL OVER FINANCIAL REPORTING  

Our management is responsible for establishing and maintaining adequate internal control over financial reporting (as defined in Rules 
13a-15(f) and 15d-15(f) under the Securities Exchange Act of 1934, as amended). Our internal control over financial reporting 
includes, among other things, defined policies and procedures for conducting and governing our business, sophisticated information 
systems for processing transactions and a properly staffed, professional internal audit department. Mechanisms are in place to monitor 
the effectiveness of our internal control over financial reporting and actions are taken to correct all identified deficiencies. Our 
procedures for financial reporting include the active involvement of senior management, our Audit Committee and our staff of highly 
qualified financial and legal professionals.  

Management, with the participation of our principal executive and financial officers, assessed our internal control over financial 
reporting as of May 31, 2019, the end of our fiscal year. Management based its assessment on criteria established in Internal Control–
Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (2013 framework) (the 
COSO criteria).  

Based on this assessment, management has concluded that our internal control over financial reporting was effective as of May 31, 
2019.  

The effectiveness of our internal control over financial reporting as of May 31, 2019, has been audited by Ernst & Young LLP, the 
independent registered public accounting firm who also audited the Company’s consolidated financial statements included in this 
Annual Report on Form 10-K. Ernst & Young LLP’s report on the Company’s internal control over financial reporting is included in 
this Annual Report on Form 10-K.  

- 97 - 

 
Report of Independent Registered Public Accounting Firm 

The Board of Directors and Stockholders 

FedEx Corporation 

Opinion on Internal Control Over Financial Reporting 

We have audited FedEx Corporation’s internal control over financial reporting as of May 31, 2019, based on criteria established in 
Internal Control — Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (2013 
framework) (the COSO criteria). In our opinion, FedEx Corporation (the Company) maintained, in all material respects, effective 
internal control over financial reporting as of May 31, 2019, based on the COSO criteria.  

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) 
(PCAOB), the consolidated balance sheets of the Company as of May 31, 2019 and 2018, the related consolidated statements of 
income, comprehensive income, changes in common stockholders’ investment and cash flows for each of the three years in the period 
ended May 31, 2019, and the related notes and our report dated July 16, 2019 expressed an unqualified opinion thereon. 

Basis for Opinion 

The Company’s management is responsible for maintaining effective internal control over financial reporting and for its assessment of 
the effectiveness of internal control over financial reporting included in the accompanying Management’s Report on Internal Control 
over Financial Reporting. Our responsibility is to express an opinion on the Company’s internal control over financial reporting based 
on our audit. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the 
Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange 
Commission and the PCAOB. 

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit 
to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects. 

Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness 
exists, testing and evaluating the design and operating effectiveness of internal control based on the assessed risk, and performing such 
other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our 
opinion. 

Definition and Limitations of Internal Control Over Financial Reporting 

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of 
financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting 
principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the 
maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the 
company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in 
accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in 
accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding 
prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect 
on the financial statements. 

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections 
of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in 
conditions, or that the degree of compliance with the policies or procedures may deteriorate.  

/s/ Ernst & Young LLP 

Memphis, Tennessee  

July 16, 2019  

- 98 - 

 
Report of Independent Registered Public Accounting Firm 

The Board of Directors and Stockholders 

FedEx Corporation 

Opinion on the Financial Statements 

We have audited the accompanying consolidated balance sheets of FedEx Corporation (the Company) as of May 31, 2019 and 2018, 
the related consolidated statements of income, comprehensive income, changes in common stockholders’ investment and cash flows 
for each of the three years in the period ended May 31, 2019, and the related notes (collectively referred to as the “consolidated 
financial statements”). In our opinion, the consolidated financial statements present fairly, in all material respects, the financial 
position of the Company at May 31, 2019 and 2018, and the results of its operations and its cash flows for each of the three years in 
the period ended May 31, 2019, in conformity with U.S. generally accepted accounting principles. 

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) 
(PCAOB), the Company’s internal control over financial reporting as of May 31, 2019, based on criteria established in Internal 
Control — Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (2013 
framework) and our report dated July 16, 2019 expressed an unqualified opinion thereon. 

Basis for Opinion 

These financial statements are the responsibility of the Company’s management. Our responsibility is to express an opinion on the 
Company’s financial statements based on our audits. We are a public accounting firm registered with the PCAOB and are required to 
be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and 
regulations of the Securities and Exchange Commission and the PCAOB. 

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit 
to obtain reasonable assurance about whether the financial statements are free of material misstatement, whether due to error or fraud. 
Our audits included performing procedures to assess the risks of material misstatement of the financial statements, whether due to 
error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence 
regarding the amounts and disclosures in the financial statements. Our audits also included evaluating the accounting principles used 
and significant estimates made by management, as well as evaluating the overall presentation of the financial statements. We believe 
that our audits provide a reasonable basis for our opinion. 

/s/ Ernst & Young LLP 

We have served as the Company’s auditor since 2002. 

Memphis, Tennessee 

July 16, 2019 

- 99 - 

 
FEDEX CORPORATION  
CONSOLIDATED BALANCE SHEETS  
(IN MILLIONS)  

ASSETS 
CURRENT ASSETS 

Cash and cash equivalents 
Receivables, less allowances of $300 and $401 
Spare parts, supplies and fuel, less allowances of $335 and $268 
Prepaid expenses and other 
Total current assets 

PROPERTY AND EQUIPMENT, AT COST 

Aircraft and related equipment 
Package handling and ground support equipment 
Information technology 
Vehicles and trailers 
Facilities and other 

Less accumulated depreciation and amortization 

Net property and equipment 

OTHER LONG-TERM ASSETS 

Goodwill 
Other assets 

Total other long-term assets 

May 31, 

2019 

2018 

   $ 

   $ 

2,319      $ 
9,116        
553        
1,098        
13,086        

22,793        
10,409        
6,268        
8,339        
11,702        
59,511        
29,082        
30,429        

6,884        
4,004        
10,888        
54,403      $ 

3,265   
8,481   
525   
1,070   
13,341   

20,749   
9,727   
5,794   
7,708   
11,143   
55,121   
26,967   
28,154   

6,973   
3,862   
10,835   
52,330   

The accompanying notes are an integral part of these consolidated financial statements.  

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FEDEX CORPORATION  
CONSOLIDATED BALANCE SHEETS  
(IN MILLIONS, EXCEPT SHARE DATA)  

LIABILITIES AND COMMON STOCKHOLDERS’ INVESTMENT 
CURRENT LIABILITIES 

Current portion of long-term debt 
Accrued salaries and employee benefits 
Accounts payable 
Accrued expenses 

Total current liabilities 

LONG-TERM DEBT, LESS CURRENT PORTION 
OTHER LONG-TERM LIABILITIES 

Deferred income taxes 
Pension, postretirement healthcare and other benefit obligations 
Self-insurance accruals 
Deferred lease obligations 
Deferred gains, principally related to aircraft transactions 
Other liabilities 

Total other long-term liabilities 
COMMITMENTS AND CONTINGENCIES 
COMMON STOCKHOLDERS’ INVESTMENT 

Common stock, $0.10 par value; 800 million shares authorized; 318 million shares 
   issued as of May 31, 2019 and 2018 
Additional paid-in capital 
Retained earnings 
Accumulated other comprehensive loss 
Treasury stock, at cost 

Total common stockholders’ investment 

May 31, 

2019 

2018 

   $ 

   $ 

964      $ 
1,741        
3,030        
3,278        
9,013        
16,617        

2,821        
5,095        
1,899        
531        
99        
571        
11,016        

32        
3,231        
24,648        
(865 )      
(9,289 )      
17,757        
54,403      $ 

1,342   
2,177   
2,977   
3,131   
9,627   
15,243   

2,867   
2,187   
1,784   
551   
121   
534   
8,044   

32   
3,117   
24,823   
(578 ) 
(7,978 ) 
19,416   
52,330   

The accompanying notes are an integral part of these consolidated financial statements.  

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FEDEX CORPORATION 
CONSOLIDATED STATEMENTS OF INCOME  
(IN MILLIONS, EXCEPT PER SHARE AMOUNTS)  

REVENUES 
OPERATING EXPENSES: 

Salaries and employee benefits 
Purchased transportation 
Rentals and landing fees 
Depreciation and amortization 
Fuel 
Maintenance and repairs 
Business realignment costs 
Goodwill and other asset impairment charges 
Other 

OPERATING INCOME 
OTHER (EXPENSE) INCOME: 

Interest expense 
Interest income 
Other retirement plans (expense) income 
Other, net 

INCOME BEFORE INCOME TAXES 
PROVISION FOR INCOME TAXES (BENEFIT) 
NET INCOME 
BASIC EARNINGS PER COMMON SHARE 
DILUTED EARNINGS PER COMMON SHARE 

2019 

Years ended May 31, 
2018 

2017 

  $ 

69,693      $ 

65,450      $ 

60,319   

24,776        
16,654        
3,360        
3,353        
3,889        
2,834        
320        
—        
10,041        
65,227        
4,466        

(588 )      
59        
(3,251 )      
(31 )      
(3,811 )      
655        
115        
540      $ 
2.06      $ 
2.03      $ 

23,795        
15,101        
3,361        
3,095        
3,374        
2,622        
—        
380        
9,450        
61,178        
4,272        

(558 )      
48        
598        
(7 )      
81        
4,353        
(219 )      
4,572      $ 
17.08      $ 
16.79      $ 

21,989   
13,630   
3,240   
2,995   
2,773   
2,374   
—   
—   
8,752   
55,753   
4,566   

(512 ) 
33   
471   
21   
13   
4,579   
1,582   
2,997   
11.24   
11.07   

  $ 
  $ 
  $ 

The accompanying notes are an integral part of these consolidated financial statements.  

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FEDEX CORPORATION  
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME  
(IN MILLIONS)  

NET INCOME 
OTHER COMPREHENSIVE LOSS: 

Foreign currency translation adjustments, net of tax benefit of $29 in 
   2019, tax expense of $16 in 2018 and tax expense of $52 in 2017 
Amortization of prior service credit and other, net of tax benefits of $28 in 
   2019, $37 in 2018 and $43 in 2017 

COMPREHENSIVE INCOME 

2019 

Years Ended May 31, 
2018 

2017 

  $ 

540      $ 

4,572      $ 

2,997   

(195 )      

(74 )      

(171 ) 

(92 )      
(287 )      
253      $ 

(89 )      
(163 )      
4,409      $ 

(75 ) 
(246 ) 
2,751   

  $ 

The accompanying notes are an integral part of these consolidated financial statements.  

- 103 - 

 
  
  
 
  
  
 
     
     
  
   
        
        
   
   
   
  
   
FEDEX CORPORATION 
CONSOLIDATED STATEMENTS OF CASH FLOWS  
(IN MILLIONS)  

OPERATING ACTIVITIES 

Net income 
Adjustments to reconcile net income to cash provided by operating 
   activities: 

Depreciation and amortization 
Provision for uncollectible accounts 
Deferred income taxes and other noncash items 
Stock-based compensation 
Retirement plans mark-to-market adjustment 
Gain from sale of business 
Gain from sale of investment 
Business realignment costs 
Goodwill and other asset impairment charges 
Changes in assets and liabilities: 

Receivables 
Other current assets 
Pension and postretirement healthcare assets and liabilities, net 
Accounts payable and other liabilities 
Other, net 

Cash provided by operating activities 
INVESTING ACTIVITIES 
Capital expenditures 
Business acquisitions, net of cash acquired 
Proceeds from sale of business 
Proceeds from asset dispositions and other 

Cash used in investing activities 
FINANCING ACTIVITIES 

Principal payments on debt 
Proceeds from debt issuances 
Proceeds from stock issuances 
Dividends paid 
Purchase of treasury stock 
Other, net 

Cash (used in) provided by financing activities 
Effect of exchange rate changes on cash 
Net (decrease) increase in cash and cash equivalents 
Cash and cash equivalents at beginning of period 
Cash and cash equivalents at end of period 

2019 

Years ended May 31, 
2018 

2017 

  $ 

540      $ 

4,572      $ 

2,997   

3,353        
295        
(233 )      
174        
3,882        
(8 )      
—        
101        
—        

(873 )      
(25 )      
(909 )      
(571 )      
(113 )      
5,613        

(5,490 )      
(66 )      
—        
83        
(5,473 )      

(1,436 )      
2,463        
101        
(683 )      
(1,480 )      
(4 )      
(1,039 )      
(47 )      
(946 )      
3,265        
2,319      $ 

3,095        
246        
(231 )      
167        
(10 )      
(85 )      
—        
—        
380        

(1,049 )      
(135 )      
(2,345 )      
141        
(72 )      
4,674        

(5,663 )      
(179 )      
123        
42        
(5,677 )      

(38 )      
1,480        
327        
(535 )      
(1,017 )      
10        
227        
72        
(704 )      
3,969        
3,265      $ 

2,995   
136   
909   
154   
(24 ) 
—   
(35 ) 
—   
—   

(556 ) 
78   
(1,688 ) 
103   
(139 ) 
4,930   

(5,116 ) 
—   
—   
135   
(4,981 ) 

(82 ) 
1,190   
337   
(426 ) 
(509 ) 
18   
528   
(42 ) 
435   
3,534   
3,969   

  $ 

The accompanying notes are an integral part of these consolidated financial statements.  

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FEDEX CORPORATION 
CONSOLIDATED STATEMENTS OF CHANGES IN COMMON STOCKHOLDERS’ INVESTMENT  
(IN MILLIONS, EXCEPT SHARE DATA)  

Balance at May 31, 2016 
Net income 
Other comprehensive loss, net of tax of $9 
Purchase of treasury stock (3.0 million shares) 
Cash dividends declared ($1.60 per share) 
Employee incentive plans and other 
   (3.5 million shares issued) 
Balance at May 31, 2017 
Net income 
Other comprehensive loss, net of tax of $21 
Purchase of treasury stock (4.3 million shares) 
Cash dividends declared ($2.00 per share) 
Employee incentive plans and other 
   (3.1 million shares issued) 
Balance at May 31, 2018 
Net income 
Other comprehensive loss, net of tax of $57 
Purchase of treasury stock (6.6 million shares) 
Cash dividends declared ($2.60 per share) 
Employee incentive plans and other 
   (1.3 million shares issued) 
Balance at May 31, 2019 

Common 
Stock 

Additional 
Paid-in 
Capital 

Accumulated 
Other 
Comprehensive 
Loss 

Retained 
Earnings      

  $ 

32    $ 
—      
—      
—      
—      

2,892    $  18,371     $ 
2,997       
—       
—       
(426 )     

—      
—      
—      
—      

Total 

Treasury 
Stock 
(7,342 )   $  13,784   
2,997   
(246 ) 
(509 ) 
(426 ) 

—       
—       
(509 )     
—       

(169 )   $ 
—       
(246 )     
—       
—       

—      
32      
—      
—      
—      
—      

—      
32      
—      
—      
—      
—      

113      

(109 )     
3,005       20,833       
4,572       
—       
—       
(535 )     

—      
—      
—      
—      

112      

(47 )     
3,117       24,823       
540       
—       
—       
(683 )     

—      
—      
—      
—      

—       
(415 )     
—       
(163 )     
—       
—       

—       
(578 )     
—       
(287 )     
—       
—       

469       

473   
(7,382 )      16,073   
4,572   
(163 ) 
(1,017 ) 
(535 ) 

—       
—       
(1,017 )     
—       

421       

486   
(7,978 )      19,416   
540   
(287 ) 
(1,480 ) 
(683 ) 

—       
—       
(1,480 )     
—       

—      
32    $ 

114      

(32 )     
3,231    $  24,648     $ 

—       
(865 )   $ 

169       

251   
(9,289 )   $  17,757   

  $ 

The accompanying notes are an integral part of these consolidated financial statements.  

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FEDEX CORPORATION 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS  

NOTE 1: DESCRIPTION OF BUSINESS AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES  

DESCRIPTION OF BUSINESS. FedEx Corporation (“FedEx”) provides a broad portfolio of transportation, e-commerce and business 
services through companies competing collectively, operating independently and managed collaboratively, under the respected FedEx 
brand. Our primary operating companies are Federal Express Corporation (“FedEx Express”), the world’s largest express 
transportation company; FedEx Ground Package System, Inc. (“FedEx Ground”), a leading North American provider of small-
package ground delivery services; and FedEx Freight Corporation (“FedEx Freight”), a leading North American provider of less-than-
truckload (“LTL”) freight transportation. These companies represent our major service lines and, along with FedEx Corporate 
Services, Inc. (“FedEx Services”), constitute our reportable segments. Our FedEx Services segment provides sales, marketing, 
information technology, communications, customer service, technical support, billing and collection services, and certain back-office 
functions that support our transportation segments (FedEx Express, FedEx Ground and FedEx Freight) and other business units. In 
addition, the FedEx Services segment provides customers with retail access to FedEx Express and FedEx Ground shipping services 
through FedEx Office and Print Services, Inc. (“FedEx Office”).  

FISCAL YEARS. Except as otherwise specified, references to years indicate our fiscal year ended May 31, 2019 or ended May 31 of 
the year referenced.  

RECLASSIFICATIONS. Certain reclassifications have been made to the prior years’ consolidated financial statements to conform to 
the current year’s presentation. 

PRINCIPLES OF CONSOLIDATION. The consolidated financial statements include the accounts of FedEx and its subsidiaries, 
substantially all of which are wholly owned. All significant intercompany accounts and transactions have been eliminated in 
consolidation. We are not the primary beneficiary of, nor do we have a controlling financial interest in, any variable interest entity. 
Accordingly, we have not consolidated any variable interest entity.  

REVENUE RECOGNITION.  

Satisfaction of Performance Obligation 

A performance obligation is a promise in a contract to transfer a distinct good or service to the customer, and is the basis of revenue 
recognition in accordance with U.S. generally accepted accounting principles (“GAAP”). To determine the proper revenue recognition 
method for contracts, we evaluate whether two or more contracts should be combined and accounted for as one single contract and 
whether the combined or single contract should be accounted for as more than one performance obligation. For most of our contracts, 
the customer contracts with us to provide distinct services within a single contract, such as transportation services. The majority of our 
contracts with customers for transportation services include only one performance obligation, the transportation services themselves. 
However, if a contract is separated into more than one performance obligation, we allocate the total transaction price to each 
performance obligation in an amount based on the estimated relative standalone selling prices of the promised goods or services 
underlying each performance obligation. We frequently sell standard transportation services with observable standalone sales prices. 
In these instances, the observable standalone sales are used to determine the standalone selling price. 

For transportation services, revenue is recognized over time as we perform the services in the contract because of the continuous 
transfer of control to the customer. Our customers receive the benefit of our services as the goods are transported from one location to 
another. If we were unable to complete delivery to the final location, another entity would not need to reperform the transportation 
service already performed. As control transfers over time, revenue is recognized based on the extent of progress towards completion 
of the performance obligation. The selection of the method to measure progress towards completion requires judgment and is based on 
the nature of the products or services to be provided. We use the cost-to-cost measure of progress for our package delivery contracts 
because it best depicts the transfer of control to the customer which occurs as we incur costs on our contracts. Under the cost-to-cost 
measure of progress, the extent of progress towards completion is measured based on the ratio of costs incurred to date to the total 
estimated costs at completion of the performance obligation. Revenues, including ancillary or accessorial fees and reductions for 
estimated customer incentives, are recorded proportionally as costs are incurred. Costs to fulfill include labor and other direct costs 
and an allocation of indirect costs. For our freight and freight forwarding contracts, an output method of progress based on time-in-
transit is utilized as the timing of costs incurred does not best depict the transfer of control to the customer.  

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FEDEX CORPORATION 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS  

We also provide customized customer-specific solutions, such as supply chain management solutions and inventory and service parts 
logistics, through which we provide the service of integrating a complex set of tasks and components into a single capability. For these 
arrangements, the majority of which are conducted by our FedEx Logistics, Inc. (“FedEx Logistics” (formerly FedEx Trade Networks, 
Inc.)) operating segment, the entire contract is accounted for as one performance obligation. For these performance obligations, we 
typically have a right to consideration from customers in an amount that corresponds directly with the value to the customers of our 
performance completed to date, and as such we recognize revenue in the amount to which we have a right to invoice the customer.  

Contract Modification 

Contracts are often modified to account for changes in the rates we charge our customers or to add additional distinct services. We 
consider contract modifications to exist when the modification either creates new enforceable rights and obligations or alters the 
existing arrangement. Contract modifications that add distinct goods or services are treated as separate performance obligations. 
Contract modifications that do not add distinct goods or services typically change the price of existing services. These contract 
modifications are accounted for prospectively as the remaining performance obligations are executed. 

Variable Consideration 

Certain contracts contain customer incentives, guaranteed service refunds and other provisions that can either increase or decrease the 
transaction price. These incentives are generally awarded based upon achieving certain performance metrics. We estimate variable 
consideration as the most likely amount to which we expect to be entitled. We include estimated amounts of revenue, which may be 
reduced by incentives or other contract provisions, in the transaction price to the extent it is probable that a significant reversal of 
cumulative revenue recognized will not occur when the uncertainty associated with the variable consideration is resolved. Our 
estimates of variable consideration and determination of whether to include estimated amounts in the transaction price are based on an 
assessment of anticipated customer spending and all information (historical, current and forecasted) that is reasonably available to us.  

Principal vs. Agent Considerations 

Transportation services are provided with the use of employees and independent businesses that contract with FedEx. GAAP requires 
us to evaluate whether our businesses themselves promise to transfer services to the customer (as the principal) or to arrange for 
services to be provided by another party (as the agent) using a control model. Based on our evaluation of the control model, we 
determined that FedEx is the principal to the transaction for most of these services and revenue is recognized on a gross basis based on 
the transfer of control to the customer. Costs associated with independent businesses providing transportation services are recognized 
as incurred and included in the caption “Purchased transportation” in the consolidated statements of income.  

Our contract logistics, global trade services and certain transportation businesses engage in certain transactions wherein they act as 
agents. Revenue from these transactions is recorded on a net basis. Net revenue includes billings to customers less third-party charges, 
including transportation or handling costs, fees, commissions and taxes and duties. 

Contract Assets and Liabilities 

Contract assets include billed and unbilled amounts resulting from in-transit packages, as we have an unconditional right to payment 
only once all performance obligations have been completed (e.g., packages have been delivered). Contract assets are generally 
classified as current and the full balance is converted each quarter based on the short-term nature of the transactions. Our contract 
liabilities consist of advance payments and billings in excess of revenue. The full balance of deferred revenue is converted each 
quarter based on the short-term nature of the transactions.  

Gross contract assets related to in-transit packages totaled $533 million and $542 million at May 31, 2019 and May 31, 2018, 
respectively. Contract assets net of deferred unearned revenue were $364 million and $363 million at May 31, 2019 and May 31, 
2018, respectively. Contract assets are included within current assets in the accompanying consolidated balance sheets. Contract 
liabilities related to advance payments from customers were $11 million and $13 million at May 31, 2019 and May 31, 2018, 
respectively. Contract liabilities are included within current liabilities in the accompanying consolidated balance sheets. 

Payment terms 

Certain of our revenue-producing transactions are subject to taxes, such as sales tax, assessed by governmental authorities. We present 
these revenues net of tax. Under the typical payment terms of our customer contracts, the customer pays at periodic intervals (e.g., 
every 15 days, 30 days, 45 days, etc.) for shipments included on invoices received. It is not customary business practice to extend 
payment terms past 90 days, and as such, we do not have a practice of including a significant financing component within our revenue 
contracts with customers. 

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FEDEX CORPORATION 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS  

Disaggregation of Revenue 

See Note 14 for disclosure of disaggregated revenues for the periods ended May 31. This presentation is consistent with how we 
organize our segments internally for making operating decisions and measuring performance. 

CREDIT RISK. We routinely grant credit to many of our customers for transportation and business services without collateral. The 
risk of credit loss in our trade receivables is substantially mitigated by our credit evaluation process, short collection terms and sales to 
a large number of customers, as well as the low revenue per transaction for most of our services. Allowances for potential credit losses 
are determined based on historical experience and the impact of current economic conditions. Historically, credit losses have been 
within management’s expectations.  

ADVERTISING. Advertising and promotion costs are expensed as incurred and are classified in other operating expenses. Advertising 
and promotion expenses were $468 million in 2019, $442 million in 2018 and $458 million in 2017.  

CASH EQUIVALENTS. Cash in excess of current operating requirements is invested in short-term, interest-bearing instruments with 
maturities of three months or less at the date of purchase and is stated at cost, which approximates market value.  

SPARE PARTS, SUPPLIES AND FUEL. Spare parts (principally aircraft-related) are reported at weighted-average cost. Allowances 
for obsolescence are provided for spare parts currently identified as excess or obsolete as well as expected to be on hand at the date the 
aircraft are retired from service. These allowances are provided over the estimated useful life of the related aircraft and engines. The 
majority of our supplies and fuel are reported at weighted-average cost.  

PROPERTY AND EQUIPMENT. Expenditures for major additions, improvements and flight equipment modifications are capitalized 
when such costs are determined to extend the useful life of the asset or are part of the cost of acquiring the asset. Expenditures for 
equipment overhaul costs of engines or airframes prior to their operational use are capitalized as part of the cost of such assets as they 
are costs required to ready the asset for its intended use. Maintenance and repairs costs are charged to expense as incurred, except for 
certain aircraft engine maintenance costs incurred under third-party service agreements. These agreements result in costs being 
expensed based on cycles or hours flown and are subject to annual escalation. These service contracts transfer risk to third-party 
service providers and generally fix the amount we pay for maintenance to the service provider as a rate per cycle or flight hour, in 
exchange for maintenance and repairs under a predefined maintenance program. We capitalize certain direct internal and external 
costs associated with the development of internal-use software. Gains and losses on sales of property used in operations are classified 
within operating expenses and historically have been nominal.  

For financial reporting purposes, we record depreciation and amortization of property and equipment on a straight-line basis over the 
asset’s service life or related lease term, if shorter. For income tax purposes, depreciation is computed using accelerated methods when 
applicable.  

The depreciable lives and net book value of our property and equipment are as follows (dollars in millions):  

Wide-body aircraft and related equipment 
Narrow-body and feeder aircraft and related equipment 
Package handling and ground support equipment 
Information technology 
Vehicles and trailers 
Facilities and other 

Range 

15 to 30 years    $ 
5 to 18 years      
3 to 30 years      
2 to 10 years      
3 to 15 years      
2 to 40 years      

Net Book Value at May 31, 
2018 
2019 

11,975      $ 
2,696        
4,157        
1,553        
4,042        
6,006        

10,463   
2,908   
4,028   
1,277   
3,747   
5,731   

Substantially all property and equipment have no material residual values. The majority of aircraft costs are depreciated on a straight-
line basis over 15 to 30 years. We periodically evaluate the estimated service lives and residual values used to depreciate our property 
and equipment.    

Depreciation and amortization expense, excluding gains and losses on sales of property and equipment used in operations, was $3.4 
billion in 2019, $3.1 billion in 2018 and $2.9 billion in 2017. Depreciation and amortization expense includes amortization of assets 
under capital lease.  

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FEDEX CORPORATION 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS  

CAPITALIZED INTEREST. Interest on funds used to finance the acquisition and modification of aircraft, including purchase deposits, 
construction of certain facilities, and development of certain software up to the date the asset is ready for its intended use, is 
capitalized and included in the cost of the asset if the asset is actively under construction. Capitalized interest was $64 million in 2019, 
$61 million in 2018 and $41 million in 2017.  

IMPAIRMENT OF LONG-LIVED ASSETS. Long-lived assets are reviewed for impairment when circumstances indicate the carrying 
value of an asset may not be recoverable. For assets that are to be held and used, an impairment is recognized when the estimated 
undiscounted cash flows associated with the asset or group of assets is less than their carrying value. If impairment exists, an 
adjustment is made to write the asset down to its fair value, and a loss is recorded as the difference between the carrying value and fair 
value. Fair values are determined based on quoted market values, discounted cash flows or internal and external appraisals, as 
applicable. Assets to be disposed of are carried at the lower of carrying value or estimated net realizable value.  

We operate integrated transportation networks, and accordingly, cash flows for most of our operating assets to be held and used are 
assessed at a network level, not at an individual asset level, for our analysis of impairment.  

In the normal management of our aircraft fleet, we routinely idle aircraft and engines temporarily due to maintenance cycles and 
adjustments of our network capacity to match seasonality and overall customer demand levels. Temporarily idled assets are classified 
as available-for-use, and we continue to record depreciation expense associated with these assets. These temporarily idled assets are 
assessed for impairment on a quarterly basis. The criteria for determining whether an asset has been permanently removed from 
service (and, as a result, is potentially impaired) include, but are not limited to, our global economic outlook and the impact of our 
outlook on our current and projected volume levels, including capacity needs during our peak shipping seasons; the introduction of 
new fleet types or decisions to permanently retire an aircraft fleet from operations; and changes to planned service expansion 
activities. At May 31, 2019, we had seven aircraft temporarily idled. These aircraft have been idled for an average of 23 months and 
are expected to return to revenue service. 

SALE OF BUSINESS. On April 30, 2018, we sold a non-core business of TNT Express B.V. (“TNT Express”) and recorded a gain of 
$85 million in the FedEx Express segment. 

GOODWILL. Goodwill is recognized for the excess of the purchase price over the fair value of tangible and identifiable intangible net 
assets of businesses acquired. Several factors give rise to goodwill in our acquisitions, such as the expected benefits from synergies of 
the combination and the existing workforce of the acquired business. Goodwill is reviewed at least annually for impairment. In our 
evaluation of goodwill impairment, we perform a qualitative assessment to determine if it is more likely than not that the fair value of 
a reporting unit is less than its carrying amount. If the qualitative assessment is not conclusive, we proceed to test goodwill for 
impairment, including comparing the fair value of the reporting unit to its carrying value (including attributable goodwill). Fair value 
for our reporting units is determined using an income or market approach incorporating market participant considerations and 
management’s assumptions on revenue growth rates, operating margins, discount rates and expected capital expenditures. Fair value 
determinations may include both internal and third-party valuations. Unless circumstances otherwise dictate, we perform our annual 
impairment testing in the fourth quarter.  

INTANGIBLE ASSETS. Intangible assets primarily include customer relationships, technology assets and trademarks acquired in 
business combinations. Intangible assets are amortized over periods ranging from 3 to 15 years, either on a straight-line basis or on a 
basis consistent with the pattern in which the economic benefits are realized.  

PENSION AND POSTRETIREMENT HEALTHCARE PLANS. Our defined benefit pension and other postretirement benefit plans are 
measured using actuarial techniques that reflect management’s assumptions for discount rate, investment returns on plan assets, salary 
increases, expected retirement, mortality, employee turnover and future increases in healthcare costs. We determine the discount rate 
(which is required to be the rate at which the projected benefit obligation (“PBO”) could be effectively settled as of the measurement 
date) with the assistance of actuaries, who calculate the yield on a theoretical portfolio of high-grade corporate bonds (rated Aa or 
better) with cash flows that are designed to match our expected benefit payments in future years. We use the fair value of plan assets 
to calculate the expected return on assets (“EROA”) for interim and segment reporting purposes. Our EROA is a judgmental matter 
which is reviewed on an annual basis and revised as appropriate.  

The accounting guidance related to employers’ accounting for defined benefit pension and other postretirement plans requires 
recognition in the balance sheet of the funded status of these plans. We use “mark-to-market” or MTM accounting and immediately 
recognize changes in the fair value of plan assets and actuarial gains or losses in our results annually in the fourth quarter each year. 
The annual MTM adjustment is recognized at the corporate level and does not impact segment results. The remaining components of 
pension and postretirement healthcare expense, primarily service and interest costs and the EROA, are recorded on a quarterly basis.  

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FEDEX CORPORATION 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS  

INCOME TAXES. Deferred income taxes are provided for the tax effect of temporary differences between the tax basis of assets and 
liabilities and their reported amounts in the financial statements. The liability method is used to account for income taxes, which 
requires deferred taxes to be recorded at the statutory rate expected to be in effect when the taxes are paid.  

Deferred income tax assets represent amounts available to reduce income taxes payable on taxable income in future years. Such assets 
arise because of temporary differences between the financial reporting and tax bases of assets and liabilities, as well as from net 
operating loss and tax credit carryforwards. We evaluate the recoverability of these future tax deductions and credits by assessing the 
adequacy of future expected taxable income from all sources, including reversal of taxable temporary differences, forecasted operating 
earnings and available tax planning strategies. These sources of income rely heavily on estimates to make this determination and, thus, 
there is a risk that these estimates will have to be revised as new information is received. To the extent we do not consider it more 
likely than not that a deferred tax asset will be recovered, a valuation allowance is established. We believe we will generate sufficient 
future taxable income to realize the tax benefits related to the remaining net deferred tax assets in our consolidated balance sheets that 
are not subject to valuation allowances. 

We recognize liabilities for uncertain income tax positions based on a two-step process. The first step is to evaluate the tax position for 
recognition by determining if the weight of available evidence indicates that it is more likely than not that the position will be 
sustained on audit, including resolution of related appeals or litigation processes, if any. The second step requires us to estimate and 
measure the tax benefit as the largest amount that is more than 50% likely to be realized upon ultimate settlement. It is inherently 
difficult and subjective to estimate such amounts, as we must determine the probability of various possible outcomes. We reevaluate 
these uncertain tax positions on a quarterly basis or when new information becomes available to management. These reevaluations are 
based on factors including, but not limited to, changes in facts or circumstances, changes in tax law, successfully settled issues under 
audit and new audit activity. Such a change in recognition or measurement could result in the recognition of a tax benefit or an 
increase to the related provision.  

We classify interest related to income tax liabilities as interest expense, and if applicable, penalties are recognized as a component of 
income tax expense. The income tax liabilities and accrued interest and penalties that are due within one year of the balance sheet date 
are presented as current liabilities. The noncurrent portion of our income tax liabilities and accrued interest and penalties are recorded 
in the caption “Other liabilities” in the accompanying consolidated balance sheets.  

SELF-INSURANCE ACCRUALS. We are self-insured for costs associated with workers’ compensation claims, vehicle accidents and 
general business liabilities, and benefits paid under employee healthcare and disability programs. Accruals are primarily based on the 
actuarially estimated cost of claims, which includes incurred-but-not-reported claims. Current workers’ compensation claims, vehicle 
and general liability, employee healthcare claims and long-term disability are included in accrued expenses. We self-insure up to 
certain limits that vary by operating company and type of risk. Periodically, we evaluate the level of insurance coverage and adjust 
insurance levels based on risk tolerance and premium expense.  

LEASES. We lease certain aircraft, facilities, equipment and vehicles and trailers under capital and operating leases. The 
commencement date of all leases is the earlier of the date we become legally obligated to make rent payments or the date we may 
exercise control over the use of the property. In addition to minimum rental payments, certain leases provide for contingent rentals 
based on equipment usage, principally related to aircraft leases at FedEx Express. Rent expense associated with contingent rentals is 
recorded as incurred. Certain of our leases contain fluctuating or escalating payments and rent holiday periods. The related rent 
expense is recorded on a straight-line basis over the lease term. The cumulative excess of rent payments over rent expense is 
accounted for as a deferred lease asset and recorded in “Other assets” in the accompanying consolidated balance sheets. The 
cumulative excess of rent expense over rent payments is accounted for as a deferred lease obligation. Leasehold improvements 
associated with assets utilized under capital or operating leases are amortized over the shorter of the asset’s useful life or the lease 
term.  

DEFERRED GAINS. Gains on the sale and leaseback of aircraft and other property and equipment are deferred and amortized ratably 
over the life of the lease as a reduction of rent expense. Substantially all of these deferred gains are related to aircraft transactions.  

DERIVATIVE FINANCIAL INSTRUMENTS. Our risk management strategy includes the select use of derivative instruments to reduce 
the effects of volatility in foreign currency exchange exposure on operating results and cash flows. In accordance with our risk 
management policies, we do not hold or issue derivative instruments for trading or speculative purposes. All derivative instruments are 
recognized in the financial statements at fair value, regardless of the purpose or intent for holding them.  

When we become a party to a derivative instrument and intend to apply hedge accounting, we formally document the hedge 
relationship and the risk management objective for undertaking the hedge, which includes designating the instrument for financial 
reporting purposes as a fair value hedge, a cash flow hedge, or a net investment hedge.  

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FEDEX CORPORATION 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS  

If a derivative is designated as a cash flow or net investment hedge, changes in its fair value are considered to be effective and are 
recorded in accumulated other comprehensive income (“AOCI”) until the hedged item is recorded in income. Any portion of a change 
in the fair value of a derivative that is considered to be ineffective, along with the change in fair value of any derivatives not 
designated in a hedging relationship, is immediately recognized in the income statement. We do not have any derivatives designated 
as a cash flow or net investment hedge for any period presented. Accordingly, additional disclosures about these types of financial 
instruments are excluded from this report. 

For derivative instruments designated as hedges, we assess, both at hedge inception and on an ongoing basis, whether the derivatives 
that are used in hedging transactions are highly effective in offsetting changes in fair values or cash flows of the hedged items. In 
addition, when we determine that a derivative is not highly effective as a hedge, hedge accounting is discontinued. When a hedging 
instrument expires or is sold, or when the hedge no longer meets the criteria for hedge accounting, any cumulative gains or losses 
existing in AOCI at that time remain there until the forecasted transaction is ultimately recognized in the income statement. When a 
forecasted transaction is no longer expected to occur, the cumulative gains or losses that were reported in AOCI are immediately 
recognized in the income statement. The financial statement impact of derivative transactions was immaterial for each period 
presented. Accordingly, additional disclosures have been excluded from this report.  

FOREIGN CURRENCY TRANSLATION. Translation gains and losses of foreign operations that use local currencies as the functional 
currency are accumulated and reported, net of applicable deferred income taxes, as a component of AOCI within common 
stockholders’ investment. Transaction gains and losses that arise from exchange rate fluctuations on transactions denominated in a 
currency other than the local currency are included in the caption “Other, net” in the accompanying consolidated statements of income 
and were immaterial for each period presented.  

EMPLOYEES UNDER COLLECTIVE BARGAINING ARRANGEMENTS. The pilots of FedEx Express, who are a small number of its 
total employees, are employed under a collective bargaining agreement that took effect on November 2, 2015. The collective 
bargaining agreement is scheduled to become amendable in November 2021. Other than the pilots at FedEx Express and drivers at one 
FedEx Freight facility, our U.S. employees have thus far chosen not to unionize (we acquired FedEx Supply Chain Distribution 
System, Inc. (“FedEx Supply Chain”) in 2015, which already had a small number of employees that are members of unions). 
Additionally, certain of FedEx Express’s non-U.S. employees are unionized, and a union has been certified to represent owner-drivers 
at a FedEx Freight Canada, Corp. facility. 

STOCK-BASED COMPENSATION. The accounting guidance related to share-based payments requires recognition of compensation 
expense for stock-based awards using a fair value method. We use the Black-Scholes option pricing model to calculate the fair value 
of stock options. The value of restricted stock awards is based on the stock price of the award on the grant date. We record stock-based 
compensation expense in the “Salaries and employee benefits” caption in the accompanying consolidated statements of income. We 
issue new shares or treasury shares from stock repurchases to cover employee stock option exercises and restricted stock grants.  

TREASURY SHARES. In January 2016, our Board of Directors authorized a stock repurchase program of up to 25 million shares. 
During 2019, we repurchased 6.6 million shares of FedEx common stock at an average price of $222.94 per share for a total of $1.5 
billion. As of May 31, 2019, 5.1 million shares remained under the stock repurchase authorization. Shares under the current 
repurchase program may be repurchased from time to time in the open market or in privately negotiated transactions. The timing and 
volume of repurchases are at the discretion of management, based on the capital needs of the business, the market price of FedEx 
common stock and general market conditions. No time limit was set for the completion of the program, and the program may be 
suspended or discontinued at any time. 

In 2018, we repurchased 4.3 million shares of FedEx common stock at an average price of $237.45 per share for a total of $1.0 billion. 
In 2017, we repurchased 3.0 million shares of FedEx common stock at an average price of $172.13 per share for a total of $509 
million.   

DIVIDENDS DECLARED PER COMMON SHARE. On June 10, 2019, our Board of Directors declared a quarterly dividend of $0.65 
per share of common stock. The dividend was paid on July 8, 2019 to stockholders of record as of the close of business on June 24, 
2019. Each quarterly dividend payment is subject to review and approval by our Board of Directors, and we evaluate our dividend 
payment amount on an annual basis at the end of each fiscal year. There are no material restrictions on our ability to declare dividends, 
nor are there any material restrictions on the ability of our subsidiaries to transfer funds to us in the form of cash dividends, loans or 
advances. 

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FEDEX CORPORATION 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS  

BUSINESS REALIGNMENT COSTS. In December 2018, we announced cost-reduction programs primarily through initiatives at 
FedEx Services and FedEx Express in response to current business and economic conditions that included the following: 

  A U.S.-based voluntary employee buyout program for eligible employees; 
  Limited hiring in staff functions; and 
  Reductions in discretionary spending. 

During 2019, we conducted a program to offer voluntary cash buyouts to eligible U.S.-based employees in certain staff functions. The 
U.S.-based voluntary employee buyout program includes voluntary severance payments and funding to healthcare reimbursement 
accounts, with the voluntary severance payment calculated based on four weeks of gross base salary for every year of continuous 
service up to a maximum payment of two years of pay. This program was completed in the fourth quarter of 2019, and approximately 
1,500 employees have left or will be leaving during 2020. Costs of the benefits provided under the U.S.-based voluntary employee 
buyout program were recognized as special termination benefits in the period that eligible employees accepted their offers.  

We incurred costs of $320 million ($243 million, net of tax, or $0.91 per diluted share) during 2019 associated with our business 
realignment activities. These costs related primarily to severance for employees who accepted voluntary buyouts in the third and 
fourth quarters of 2019. Payments are made at the time of departure. Approximately $220 million was paid under this program during 
2019. The cost of the U.S.-based voluntary employee buyout program is included in the caption “Business realignment costs” in our 
consolidated statements of income. Also included in that caption are other incremental, external costs directly attributable to our 
business realignment activities, such as professional fees. 

USE OF ESTIMATES. The preparation of our consolidated financial statements requires the use of estimates and assumptions that 
affect the reported amounts of assets and liabilities, the reported amounts of revenues and expenses and the disclosure of contingent 
liabilities. Management makes its best estimate of the ultimate outcome for these items based on historical trends and other 
information available when the financial statements are prepared. Changes in estimates are recognized in accordance with the 
accounting rules for the estimate, which is typically in the period when new information becomes available to management. Areas 
where the nature of the estimate makes it reasonably possible that actual results could materially differ from amounts estimated 
include: self-insurance accruals; retirement plan obligations; long-term incentive accruals; tax liabilities; loss contingencies; litigation 
claims; impairment assessments on long-lived assets (including goodwill); and purchase price allocations.  

NOTE 2: RECENT ACCOUNTING GUIDANCE  

New accounting rules and disclosure requirements can significantly impact our reported results and the comparability of our financial 
statements. We believe the following new accounting guidance is relevant to the readers of our financial statements. 

Recently Adopted Accounting Standards 

In 2014, the Financial Accounting Standards Board (“FASB”) and International Accounting Standards Board issued a new accounting 
standard that supersedes virtually all existing revenue recognition guidance under GAAP. The fundamental principles of the new 
guidance are that companies should recognize revenue in a manner that reflects the timing of the transfer of services to customers and 
the amount of revenue recognized reflects the consideration that a company expects to receive for the goods and services provided. 
The new guidance establishes a five-step approach for the recognition of revenue. We adopted this standard as of June 1, 2018 (fiscal 
2019) using the modified retrospective method of adoption as permitted by the standard. The new guidance did not have an impact on 
our revenue recognition policies, practices or systems; therefore, there was no cumulative-effect adjustment to retained earnings as of 
June 1, 2018. 

In March 2017, the FASB issued an Accounting Standards Update (ASU 2017-07) that changes how employers that sponsor defined 
benefit pension or other postretirement benefit plans present the net periodic benefit cost in the income statement. This new guidance 
requires entities to report the service cost component in the same line item or items as other compensation costs. The other 
components of net benefit cost are required to be presented in the income statement separately from the service cost component 
outside of income from operations. This standard impacts our operating income but has no impact on our net income or earnings per 
share. We adopted this standard effective June 1, 2018 (fiscal 2019) and applied these changes retrospectively. As such, prior year 
financial results are recast to conform to these new rules. 

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FEDEX CORPORATION 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS  

The following table presents our results under our historical method of accounting and as adjusted to reflect our adoption of ASU 
2017-07 (in millions): 

Revenue 
Operating income 
Other income (expense), net 
Net income 

   Reported 
  $ 

65,450      $ 
4,870        
(517 )      
4,572        

   As Adjusted    
65,450   
4,272   
81   
4,572   

—     $ 
(598 )      
598       
—       

   Reported    

 $  60,319      $ 
5,037        
(458 )      
2,997        

May 31, 2018 
Effect of 
Adoption of 
ASU 2017-07 

May 31, 2017 
Effect of 
Adoption of 
ASU 2017-07    

As 
Adjusted    
—      $  60,319   
4,566   
13   
2,997   

(471 )      
471        
—        

In August 2018, the FASB issued an Accounting Standards Update (ASU 2018-14) that modifies the disclosure requirements for 
employers that sponsor defined benefit pension or other postretirement benefit plans. The guidance removes disclosures that are no 
longer considered cost beneficial, clarifies the specific requirements of disclosures and adds disclosure requirements identified as 
relevant. This new guidance had a minimal impact on our financial reporting. We adopted these new rules in the fourth quarter of 
2019 and applied them retrospectively. 

New Accounting Standards and Accounting Standards Not Yet Adopted 

In 2016, the FASB issued a new lease accounting standard which requires lessees to put most leases on their balance sheets but 
recognize the expenses in their income statements in a manner similar to current practice. The new standard states that a lessee will 
recognize a lease liability for the obligation to make lease payments and a right-of-use asset for the right to use the underlying asset 
for the lease term. Expenses related to leases determined to be operating leases will be recognized on a straight-line basis, while those 
determined to be financing leases will be recognized following a front-loaded expense profile in which interest and amortization are 
presented separately in the income statement. The new standard will also require disclosures to help investors and other financial 
statement users better understand the amount, timing and uncertainty of cash flows arising from leases. These disclosures include 
qualitative and quantitative requirements as well as additional information about the amounts recorded in the financial statements. 

We are adopting the new leasing standard using a modified retrospective transition method as of the beginning of the period of 
adoption; therefore, we will not adjust the comparative periods presented but will record a cumulative effect adjustment to retained 
earnings effective as of June 1, 2019. We will elect the package of practical expedients permitted under the transition guidance within 
the new standard, which among other things, allows us to carry forward the historical accounting relating to lease identification and 
classification for existing leases upon adoption and to not separate lease and non-lease components for certain classes of assets. We 
will make an accounting policy election not to recognize leases with an initial term of 12 months or less on the consolidated balance 
sheets. 

Based on our lease portfolio, we anticipate recognizing a lease liability and related right-of-use asset on our balance sheet of 
approximately $14 billion, with an immaterial impact on our income statement compared to the current lease accounting model. In 
addition, we expect to de-recognize existing deferred gains on sale leasebacks of aircraft of approximately $56 million as a 
cumulative-effect adjustment to retained earnings effective as of June 1, 2019. The majority of our existing lease arrangements are 
classified as operating leases, which will continue to be classified as operating under the new standard. In connection with the 
adoption of these new rules, we implemented changes to our policies, processes, information systems and internal controls to ensure 
we meet the standard’s reporting and disclosure requirements. 

In June 2016, the FASB issued an Accounting Standards Update (ASU 2016-13) that changes how entities will measure credit losses 
for most financial assets and certain other instruments that are not measured at fair value through net income. These changes will be 
effective June 1, 2020 (fiscal 2021). We are assessing the impact of this new standard on our consolidated financial statements and 
related disclosures. 

In February 2018, the FASB issued an Accounting Standards Update (ASU 2018-02) that will permit companies to reclassify the 
income tax effect of the Tax Cuts and Jobs Act (“TCJA”) on items within AOCI to retained earnings. We are adopting this standard as 
of June 1, 2019 (fiscal 2020) and are electing to reclassify these tax effects, which are immaterial to our financial statements. 

In August 2018, the FASB issued an Accounting Standards Update (ASU 2018-15) that reduces the complexity for accounting for 
costs of implementing a cloud computing service arrangement and aligns the accounting for capitalizing implementation costs of 
hosting arrangements, regardless of whether they convey a license to the hosted software. These changes will be effective June 1, 
2020 (fiscal 2021). We are assessing the impact of this new standard on our consolidated financial statements and related disclosures.  

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FEDEX CORPORATION 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS  

NOTE 3: BUSINESS COMBINATIONS  

On May 1, 2019, we acquired the international express division of FC (Flying Cargo) Express Ltd. (“Flying Cargo”) for $67 million in 
cash from operations. The majority of the purchase price was allocated to goodwill. The financial results of this acquired business are 
included in the FedEx Express segment from the date of acquisition and were not material to our results of operations. Therefore, pro 
forma financial information has not been provided. 

On October 1, 2018, we acquired the controlling interest in an existing joint venture with Swiss Post, which operates a Swiss-wide 
transport system with connections to TNT Express’s global network. The controlling interest was acquired through the noncash 
contribution of a complementary Swiss business into the venture, resulting in the recognition of an immaterial gain. The majority of 
the purchase price was allocated to goodwill and other intangibles. The financial results of this acquired business are included in the 
FedEx Express segment from the date of acquisition and were not material to our results of operations. Therefore, pro forma financial 
information has not been provided.   

On March 23, 2018, we acquired P2P Mailing Limited (“P2P”), a leading provider of worldwide, low-cost e-commerce transportation 
solutions, for £92 million ($135 million) in cash from operations. The majority of the purchase price was allocated to goodwill. The 
financial results of this acquired business are included in the FedEx Logistics operating segment from the date of acquisition and were 
not material to our results of operations. Therefore, pro forma financial information has not been provided. 

On October 13, 2017, we acquired Northwest Research, Inc. (“Northwest Research”), a leader in inventory research and management, 
for $50 million in cash from operations. The majority of the purchase price was allocated to property and equipment. The financial 
results of this acquired business are included in the FedEx Services segment from the date of acquisition and were not material to our 
results of operations. Therefore, pro forma financial information has not been provided. 

NOTE 4: GOODWILL AND OTHER INTANGIBLE ASSETS  

GOODWILL. The carrying amount of goodwill attributable to each reportable operating segment and changes therein are as follows 
(in millions):  

FedEx Express 
Segment 

FedEx Ground 
Segment 

FedEx Freight 
Segment 

FedEx Services 
Segment 

Corporate, 
Other and 

Eliminations     Total 

Goodwill at May 31, 2017 
Accumulated impairment charges 
Balance as of May 31, 2017 
Goodwill acquired(1) 
Purchase adjustments and other(2) 
Impairment charges(3) 
Balance as of May 31, 2018 
Goodwill acquired(4) 
Purchase adjustments and other(2) 
Balance as of May 31, 2019 
Accumulated goodwill impairment charges 
   as of May 31, 2019 

 $ 

 $ 

 $ 

4,953  $ 
—    
4,953    
76    
71    
—    
5,100    
126    
(210 )   
5,016  $ 

827  $ 
—    
827    
14    
(1 )   
—    
840    
—    
—    
840  $ 

764    $ 
(133 )    
631      
3      
—      
—      
634      
—      
—      
634    $ 

1,525    $ 
(1,177 )    
348      
—      
—      
—      
348      
—      
—      
348    $ 

395    $  8,464   
(1,310 ) 
—      
7,154   
395      
125   
32      
68   
(2 )    
(374 ) 
(374 )    
6,973   
51      
126   
—      
(5 )    
(215 ) 
46    $  6,884   

—  $ 

—  $ 

(133 )  $ 

(1,177 )  $ 

(374 )  $  (1,684 ) 

(1)  Goodwill acquired relates to the acquisitions of Northwest Research and P2P. See Note 3 for more information.  
(2)  Primarily purchase price allocation-related adjustments, currency translation adjustments and acquired goodwill related to 

immaterial acquisitions.  
Impairment charges related to the goodwill impairment of FedEx Supply Chain described below. 

(3) 
(4)  Goodwill acquired relates to the acquisitions of Flying Cargo and the controlling interest in an existing joint venture with 

Swiss Post. See Note 3 for more information. 

Our reporting units with significant recorded goodwill include FedEx Express, FedEx Ground, FedEx Freight and FedEx Office 
(reported in the FedEx Services segment). We evaluated these reporting units during the fourth quarter of 2019. The estimated fair 
value of each of these reporting units exceeded their carrying values in 2019, and we do not believe that any of these reporting units 
were impaired as of May 31, 2019. 

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FEDEX CORPORATION 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS  

In 2018, we incurred a goodwill impairment charge of $374 million related to FedEx Supply Chain, eliminating substantially all of the 
goodwill attributable to this reporting unit. In our evaluation of the goodwill of this reporting unit, we compared the fair value of the 
reporting unit to its carrying value (including attributable goodwill). Fair value was estimated using standard valuation methodologies 
(principally the income and market approach) incorporating market participant considerations and management’s assumptions on 
revenue growth rates, operating margins, discount rates and expected capital expenditures. The key factors contributing to the 
goodwill impairment were underperformance of the FedEx Supply Chain business during 2018, including base business erosion, and 
the failure to attain the level of operating synergies and revenue and profit growth anticipated at the time of the acquisition. Based on 
these factors, our outlook for the business and industry changed in the fourth quarter of 2018. No other impairments of goodwill were 
recognized during 2019, 2018 or 2017.  

OTHER INTANGIBLE ASSETS. The summary of our intangible assets and related accumulated amortization at May 31, 2019 and 
2018 is as follows (in millions):  

Customer relationships 
Technology 
Trademarks and other 

Total 

2019 

2018 

Gross 
Carrying 
Amount 

Accumulated 
Amortization    

Net Book 
Value 

Gross 
Carrying 
Amount 

Accumulated 
Amortization      

Net Book 
Value 

  $ 

  $ 

685    $ 
66      
137      
888    $ 

(293 )   $ 
(51 )     
(128 )     
(472 )   $ 

392     $ 
15       
9       
416     $ 

676     $ 
68       
141       
885     $ 

(250 )   $ 
(39 )     
(116 )     
(405 )   $ 

426   
29   
25   
480   

Amortization expense for intangible assets was $82 million in 2019, $87 million in 2018 and $91 million in 2017. 

Expected amortization expense for the next five years is as follows (in millions):  

2020 
2021 
2022 
2023 
2024 

$ 

64   
52   
45   
43   
42   

NOTE 5: SELECTED CURRENT LIABILITIES  

The components of selected current liability captions at May 31 were as follows (in millions):  

Accrued Salaries and Employee Benefits 

Salaries 
Employee benefits, including variable compensation 
Compensated absences 

Accrued Expenses 

Self-insurance accruals 
Taxes other than income taxes 
Other 

2019 

2018 

425      $ 
552        
764        
1,741      $ 

1,104      $ 
304        
1,870        
3,278      $ 

498   
933   
746   
2,177   

957   
334   
1,840   
3,131   

   $ 

   $ 

   $ 

   $ 

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FEDEX CORPORATION 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS  

NOTE 6: LONG-TERM DEBT AND OTHER FINANCING ARRANGEMENTS  

The components of long-term debt (net of discounts and debt issuance costs), along with maturity dates for the years subsequent to 
May 31, 2019, are as follows (in millions):  

   Interest Rate% 

Maturity 

May 31, 

2019 

2018 

Senior unsecured debt: 

Euro senior unsecured debt: 

Total senior unsecured debt 
Other debt 
Capital lease obligations 

Less current portion 

8.00 
2.30 
3.40 
2.625-2.70 
4.00 
3.20 
3.25 
3.30 
3.40 
4.20 
4.90 
3.90 
3.875-4.10 
5.10 
4.10 
4.55-4.75 
4.40 
4.05 
4.95 
4.50 
7.60 
floating-rate 
0.50 
0.70 
1.00 
1.625 

2019    $ 
2020      
2022      
2023      
2024      
2025      
2026      
2027      
2028      
2029      
2034      
2035      
2043      
2044      
2045      
2046      
2047      
2048      
2049      
2065      
2098      
2019      
2020      
2022      
2023      
2027      

    $ 

—      $ 
400        
497        
747        
746        
696        
745        
446        
495        
396        
495        
494        
984        
742        
641        
2,460        
735        
986        
835        
246        
237        
—        
559        
713        
836        
1,387        
17,518        
1        
62        
17,581        
964        
16,617      $ 

750   
399   
—   
746   
746   
695   
744   
445   
495   
—   
495   
493   
983   
742   
640   
2,459   
735   
986   
—   
246   
237   
582   
581   
—   
869   
1,442   
16,510   
4   
71   
16,585   
1,342   
15,243   

Interest on our U.S. dollar fixed-rate notes is paid semi-annually. Interest on our euro fixed-rate notes is paid annually. The weighted 
average interest rate on long-term debt was 3.5% as of May 31, 2019. Long-term debt, including current maturities and exclusive of 
capital leases, had estimated fair values of $17.8 billion at May 31, 2019 and $16.6 billion at May 31, 2018. The estimated fair values 
were determined based on quoted market prices and the current rates offered for debt with similar terms and maturities. The fair value 
of our long-term debt is classified as Level 2 within the fair value hierarchy. This classification is defined as a fair value determined 
using market-based inputs other than quoted prices that are observable for the liability, either directly or indirectly.  

We have a shelf registration statement filed with the Securities and Exchange Commission (“SEC”) that allows us to sell, in one or 
more future offerings, any combination of our unsecured debt securities and common stock.  

During January 2019, we issued $1.2 billion of senior unsecured debt under our current shelf registration statement, comprised of 
€640 million of 0.7% fixed-rate notes due in May 2022 and $500 million of 3.4% fixed-rate notes due in January 2022. We used the 
net proceeds to pay the €500 million aggregate principal amount of floating-rate notes that matured on April 11, 2019, and for general 
corporate purposes. 

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FEDEX CORPORATION 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS  

During October 2018, we issued $1.25 billion of senior unsecured debt under our current shelf registration statement, comprised of 
$400 million of 4.20% fixed-rate notes due in October 2028 and $850 million of 4.95% fixed-rate notes due in October 2048. We used 
the net proceeds to redeem the $750 million aggregate principal amount of 8.00% notes due January 15, 2019, and for general 
corporate purposes. 

During the fourth quarter of 2019, we replaced our $2.0 billion five-year revolving credit facility with a $2.0 billion five-year credit 
agreement (the “Five-Year Credit Agreement”) and a $1.5 billion 364-day credit agreement (the “364-Day Credit Agreement” and, 
together with the Five-Year Credit Agreement, the “New Credit Agreements”). The Five-Year Credit Agreement expires in March 
2024 and includes a $250 million letter of credit sublimit. The 364-Day Credit Agreement expires in March 2020. The New Credit 
Agreements are available to finance our operations and other cash flow needs. The New Credit Agreements contain a financial 
covenant requiring us to maintain a ratio of debt to consolidated earnings (excluding noncash retirement plans MTM adjustments and 
noncash asset impairment charges) before interest, taxes, depreciation and amortization (“adjusted EBITDA”) of not more than 3.5 to 
1.0, calculated as of the end of the applicable quarter on a rolling four-quarters basis. The ratio of our debt to adjusted EBITDA was 
2.25 to 1.0 at May 31, 2019. We believe this covenant is the only significant restrictive covenant in our New Credit Agreements. Our 
New Credit Agreements contain other customary covenants that do not, individually or in the aggregate, materially restrict the conduct 
of our business. We are in compliance with the financial covenant and all other covenants in our New Credit Agreements and do not 
expect the covenants to affect our operations, including our liquidity or expected funding needs. If we failed to comply with the 
financial covenant or any other covenants in our New Credit Agreements, our access to financing could become limited. We had a 
total of $53 million in letters of credit outstanding at May 31, 2019, with $197 million of the letter of credit sublimit unused under our 
revolving credit facility.  

As of May 31, 2019, no commercial paper was outstanding. 

NOTE 7: LEASES  

We utilize certain aircraft, land, facilities, retail locations and equipment under capital and operating leases that expire at various dates 
through 2051. We leased 6% of our total aircraft fleet under operating leases as of May 31, 2019 and 7% as of May 31, 2018. A 
portion of our supplemental aircraft are leased by us under agreements that provide for cancellation upon 30 days’ notice. Our leased 
facilities include national, regional and metropolitan sorting facilities, retail facilities and administrative buildings.  

Rent expense under operating leases for the years ended May 31 was as follows (in millions):  

Minimum rentals 
Contingent rentals(1) 

(1)  Contingent rentals are based on equipment usage.  

2019 

2018 

2017 

  $ 

  $ 

2,875      $ 
222        
3,097      $ 

2,913      $ 
194        
3,107      $ 

2,814   
178   
2,992   

A summary of future minimum lease payments under noncancelable operating leases with an initial or remaining term in excess of one 
year at May 31, 2019 is as follows (in millions):  

2020 
2021 
2022 
2023 
2024 
Thereafter 
Total 

Aircraft 
and Related 
Equipment 

Operating Leases 

Facilities 
and Other 

Total 
Operating 
Leases 

  $ 

  $ 

288      $ 
230        
212        
154        
58        
85        
1,027      $ 

2,209      $ 
2,033        
1,816        
1,625        
1,428        
7,977        
17,088      $ 

2,497   
2,263   
2,028   
1,779   
1,486   
8,062   
18,115   

Property and equipment recorded under capital leases and future minimum lease payments under capital leases are immaterial. The 
weighted-average remaining lease term of all operating leases outstanding at May 31, 2019 was approximately six years. While certain 
of our lease agreements contain covenants governing the use of the leased assets or require us to maintain certain levels of insurance, 
none of our lease agreements include material financial covenants or limitations.  

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FEDEX CORPORATION 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS  

FedEx Express makes payments under certain leveraged operating leases that are sufficient to pay principal and interest on certain 
pass-through certificates. The pass-through certificates are not direct obligations of, or guaranteed by, FedEx or FedEx Express.  

We are the lessee under certain operating leases covering a portion of our leased aircraft in which the lessors are trusts established 
specifically to purchase, finance and lease these aircraft to us. These leasing entities are variable interest entities. We are not the 
primary beneficiary of the leasing entities, as the lease terms are at market at the inception of the lease and do not include a residual 
value guarantee, fixed-price purchase option or similar feature that obligates us to absorb decreases in value or entitles us to 
participate in increases in the value of the aircraft. Therefore, we are not required to consolidate any of these entities as the primary 
beneficiary. Our maximum exposure under these leases is included in the summary of future minimum lease payments.  

NOTE 8: PREFERRED STOCK  

Our Certificate of Incorporation authorizes the Board of Directors, at its discretion, to issue up to 4,000,000 shares of preferred 
stock. The stock is issuable in series, which may vary as to certain rights and preferences, and has no par value. As of May 31, 2019, 
none of these shares had been issued.  

NOTE 9: ACCUMULATED OTHER COMPREHENSIVE INCOME  

The following table provides changes in AOCI, net of tax, reported in the consolidated financial statements for the years ended 
May 31 (in millions; amounts in parentheses indicate debits to AOCI):  

Foreign currency translation loss: 
Balance at beginning of period 
Translation adjustments 
Balance at end of period 
Retirement plans adjustments: 

Balance at beginning of period 
Prior service credit and other arising during period 
Reclassifications from AOCI 
Balance at end of period 

  $ 

Accumulated other comprehensive loss at end of period 

  $ 

2019 

2018 

2017 

(759 )    $ 
(195 )      
(954 )      

181        
—        
(92 )      
89        
(865 )    $ 

(685 )    $ 
(74 )      
(759 )      

270        
(4 )      
(85 )      
181        
(578 )    $ 

(514 ) 
(171 ) 
(685 ) 

345   
1   
(76 ) 
270   
(415 ) 

The following table presents details of the reclassifications from AOCI for the years ended May 31 (in millions; amounts in 
parentheses indicate debits to earnings):  

Amortization of retirement plans prior service 
   credits, before tax 
Income tax benefit 
AOCI reclassifications, net of tax 

   $ 

   $ 

NOTE 10: STOCK-BASED COMPENSATION  

Amount Reclassified from 
AOCI 
2018 

2017 

2019 

Affected Line Item in the 
Income Statement 

120     $ 
(28 )     
92     $ 

121     $ 
(36 )     
85     $ 

120      Salaries and employee benefits 
(44 )    Provision for income taxes 
76      Net income 

Our total stock-based compensation expense for the years ended May 31 was as follows (in millions):  

Stock-based compensation expense 

2019 

2018 

2017 

  $ 

174      $ 

167      $ 

154   

We have two types of equity-based compensation: stock options and restricted stock.  

STOCK OPTIONS. Under the provisions of our incentive stock plan, key employees and non-employee directors may be granted 
options to purchase shares of our common stock at a price not less than its fair market value on the date of grant. Vesting requirements 
are determined at the discretion of the Compensation Committee of our Board of Directors. Option-vesting periods range from one to 
four years, with 82% of our options vesting ratably over four years. Compensation expense associated with these awards is recognized 
on a straight-line basis over the requisite service period of the award.  

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FEDEX CORPORATION 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS  

RESTRICTED STOCK. Under the terms of our incentive stock plan, restricted shares of our common stock are awarded to key 
employees. All restrictions on the shares expire ratably over a four-year period. Shares are valued at the market price on the date of 
award. The terms of our restricted stock provide for continued vesting subsequent to the employee’s retirement. Compensation 
expense associated with these awards is recognized on a straight-line basis over the shorter of the requisite service period or the stated 
vesting period.  

ASSUMPTIONS. The key assumptions for the Black-Scholes valuation method include the expected life of the option, stock price 
volatility, a risk-free interest rate and dividend yield. The following table includes the weighted-average Black-Scholes value of our 
stock option grants, the intrinsic value of options exercised (in millions) and the key weighted-average assumptions used in the 
valuation calculations for options granted during the years ended May 31, followed by a discussion of our methodology for developing 
each of the assumptions used in the valuation model:  

Weighted-average Black-Scholes value 
Intrinsic value of options exercised 
Black-Scholes Assumptions: 

Expected lives 
Expected volatility 
Risk-free interest rate 
Dividend yield 

2019 

2018 

2017 

 $ 
 $ 

61.42      $ 
122      $ 

55.72      $ 
359      $ 

43.99   
274   

6.4 years      

6.5 years      

6.5 years   

21 %     
2.94 %     
0.935 %     

23 %     
2.07 %     
0.796 %     

25 % 
1.64 % 
0.719 % 

The expected life represents an estimate of the period of time options are expected to remain outstanding, and we examine actual stock 
option exercises to determine the expected life of the options. Options granted have a maximum term of 10 years. Expected volatilities 
are based on the actual changes in the market value of our stock and are calculated using daily market value changes from the date of 
grant over a past period equal to the expected life of the options. The risk-free interest rate is the U.S. Treasury Strip rate posted at the 
date of grant having a term equal to the expected life of the option. The expected dividend yield is the annual rate of dividends per 
share over the exercise price of the option.  

The following table summarizes information regarding stock option activity for the year ended May 31, 2019:  

Outstanding at June 1, 2018 

Granted 
Exercised 
Forfeited 

Outstanding at May 31, 2019 
Exercisable 
Expected to vest 
Available for future grants 

Stock Options 

Weighted- 
Average 
Exercise 
Price 

Weighted- 
Average 
Remaining 
Contractual 
Term 

Aggregate 
Intrinsic Value 
(in millions)(1)    

147.98        
244.16        
91.01        
212.85        
166.89        
134.70        
217.78        

6.1      $ 
4.8      $ 
8.3      $ 

260   
260   
—   

Shares 

    12,984,917     $ 
    2,383,158      
    (1,112,160 )     
(633,400 )     
    13,622,515     $ 
    8,344,344     $ 
    4,950,924     $ 
    13,894,509      

(1)  Only presented for options with market value at May 31, 2019 in excess of the exercise price of the option.  

The options granted during 2019 are primarily related to our principal annual stock option grant in June 2018.  

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FEDEX CORPORATION 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS  

The following table summarizes information regarding vested and unvested restricted stock for the year ended May 31, 2019:  

Unvested at June 1, 2018 

Granted 
Vested 
Forfeited 

Unvested at May 31, 2019 

Restricted Stock 

Weighted- 
Average 
Grant Date 
Fair Value 

185.16   
253.28   
180.65   
218.08   
217.76   

Shares 

337,590      $ 
149,579        
(153,734 )      
(8,957 )      
324,478      $ 

During the year ended May 31, 2018, there were 155,624 shares of restricted stock granted with a weighted-average fair value of 
$212.60 per share. During the year ended May 31, 2017, there were 153,984 shares of restricted stock granted with a weighted-
average fair value of $166.12 per share.  

Stock option vesting during the years ended May 31 was as follows:  

2019 
2018 
2017 

Stock Options 

Vested during 
the year 

Fair value 
(in millions) 

2,249,301      $ 
2,465,493        
2,427,837        

115   
112   
104   

As of May 31, 2019, there was $221 million of total unrecognized compensation cost, net of estimated forfeitures, related to unvested 
share-based compensation arrangements. This compensation expense is expected to be recognized on a straight-line basis over the 
remaining weighted-average vesting period of approximately two years.  

Total shares outstanding or available for grant related to equity compensation at May 31, 2019 represented 10% of the total 
outstanding common and equity compensation shares and equity compensation shares available for grant.  

NOTE 11: COMPUTATION OF EARNINGS PER SHARE  

The calculation of basic and diluted earnings per common share for the years ended May 31 was as follows (in millions, except per 
share amounts):  

Basic earnings per common share: 
Net earnings allocable to common shares(1) 
Weighted-average common shares 
Basic earnings per common share 

Diluted earnings per common share: 
Net earnings allocable to common shares(1) 
Weighted-average common shares 
Dilutive effect of share-based awards 
Weighted-average diluted shares 
Diluted earnings per common share 

2019 

2018 

2017 

  $ 

  $ 

  $ 

  $ 

539      $ 
262        
2.06      $ 

539      $ 
262        
3        
265        
2.03      $ 

4,566      $ 
267        
17.08      $ 

4,566      $ 
267        
5        
272        
16.79      $ 

2,993   
266   
11.24   

2,993   
266   
4   
270   
11.07   

Anti-dilutive options excluded from diluted earnings per common share 

5.4        

2.5        

4.5   

(1)  Net earnings available to participating securities were immaterial in all periods presented.  

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FEDEX CORPORATION 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS  

NOTE 12: INCOME TAXES  

The components of the provision for income taxes for the years ended May 31 were as follows (in millions):  

Current provision (benefit) 

Domestic: 
Federal 
State and local 

Foreign 

Deferred provision (benefit) 

Domestic: 
Federal 
State and local 

Foreign 

2019 

2018 

2017 

  $ 

  $ 

(107 )    $ 
64        
243        
200        

(61 )      
(7 )      
(17 )      
(85 )      
115      $ 

(540 )    $ 
43        
461        
(36 )      

271        
125        
(579 )      
(183 )      
(219 )    $ 

269   
88   
285   
642   

989   
59   
(108 ) 
940   
1,582   

Pre-tax earnings of foreign operations for 2019, 2018 and 2017 were $929 million, $958 million and $919 million, respectively. These 
amounts represent only a portion of total results associated with international shipments and do not represent our international results 
of operations.  

A reconciliation of total income tax expense and the amount computed by applying the statutory federal income tax rate (21% in 2019, 
29.2% in 2018 and 35% in 2017) to income before taxes for the years ended May 31 is as follows (in millions):  

Taxes computed at federal statutory rate 
Increases (decreases) in income tax from: 

Non-deductible expenses 
Valuation allowance 
TCJA(1) 
Foreign tax rate enactments 
State and local income taxes, net of federal benefit 
Benefits from share-based payments 
Uncertain tax positions 
Foreign tax credits from distributions 
Foreign operations 
Corporate structuring transactions(2) 
Goodwill impairment charge 
Other, net 

Provision for income taxes (benefit) 
Effective Tax Rate 

2019 

2018 

2017 

 $ 

138      $ 

1,271   

  $ 

1,603   

79        
(79 )      
(71 )      
50        
44        
(18 )      
8        
(8 )      
(1 )      
—        
—        
(27 )      
115      $ 
17.6 %     

81   
31   
(1,354 ) 
6   
119   
(60 ) 
86   
(225 ) 
25   
(255 ) 
109   
(53 ) 
(219 ) 
  $ 
(5.0 )%     

76   
44   
—   
—   
99   
(55 ) 
—   
—   
(5 ) 
(68 ) 
—   
(112 ) 
1,582   

34.6 % 

 $ 

(1)  Primary components in 2018 were a $1.15 billion benefit from the remeasurement of our net U.S. deferred tax liability and a $204 
million one-time benefit from a contribution to our tax-qualified U.S. domestic pension plans (“U.S. Pension Plans”) in 2018. 

(2)  The 2018 and 2017 net benefits consist of foreign deferred tax benefits of $434 million and $94 million, respectively, which were 

partially offset by U.S. deferred tax expenses of $179 million and $26 million, respectively.    

The 2019 tax rate includes a benefit of $90 million from the reduction of a valuation allowance on tax loss carryforwards due to 
certain business operational changes from the integration of FedEx Express and TNT Express in a local jurisdiction, which impacted 
our determination of the realizability of the deferred tax asset in that jurisdiction and an expense of $50 million from the impact on our 
deferred taxes attributable to a lower tax rate in the Netherlands. The 2019 tax rate was also favorably impacted by the TCJA, which 
resulted in benefits of approximately $75 million from accelerated deductions claimed on our 2018 U.S. income tax return filed in 
2019 and approximately $40 million from the lower statutory tax rate on fiscal 2019 earnings.  

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FEDEX CORPORATION 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS  

The 2018 tax rate was favorably impacted by the TCJA, which resulted in a provisional benefit of $1.15 billion from the 
remeasurement of our net U.S. deferred tax liability. In addition, we recognized a benefit of approximately $265 million related to the 
lower statutory income tax rate and a one-time benefit of $204 million from a $1.5 billion contribution to our U.S. Pension Plans in 
2018. Our 2018 tax rate also included a net benefit of $255 million from corporate structuring transactions as part of the ongoing 
integration of FedEx Express and TNT Express and a benefit of $225 million from foreign tax credits generated by distributions to the 
U.S. from our foreign operations. The 2018 tax rate was negatively impacted by an increase in uncertain tax positions for income tax 
audits. Our 2017 tax rate was favorably impacted by $62 million as a result of new U.S. foreign currency tax regulations.   

The TCJA, enacted on December 22, 2017, significantly changed the U.S. corporate income tax system in multiple ways such as (1) 
reducing our U.S. statutory federal income tax rate from 35% to 21% (due to our May 31 fiscal year-end, the lower rate was phased in, 
resulting in a U.S. statutory federal rate of 29.2% for 2018 and a statutory federal rate of 21% for 2019 and subsequent years); (2) 
requiring us to calculate a one-time U.S. tax on earnings which have not previously been repatriated to the U.S. (transition tax); and 
(3) introducing new provisions that took effect in 2019, including but not limited to, a tax on global intangible low-taxed income 
(GILTI), a tax deduction for foreign-derived intangible income, additional limitations on tax deductions for executive compensation 
and a minimum base erosion and anti-abuse tax based on certain payments from a U.S. company to foreign related parties. We 
included the impact of the above provisions in the computation of our effective tax rates, as applicable.   

As provided for in the TCJA, our historical earnings were subject to the one-time transition tax and can be repatriated to the U.S. with 
a de minimis tax cost. We continue to assert that both our historical and current earnings in our foreign subsidiaries are permanently 
reinvested and therefore no deferred taxes or withholding taxes have been provided, including deferred taxes on any additional outside 
basis difference (e.g., stock basis differences attributable to acquisition or other permanent differences). 

During 2019, the U.S. Treasury Department issued final regulations covering the one-time transition tax on unrepatriated foreign 
earnings, which was enacted as part of the TCJA. Certain guidance included in these final regulations is inconsistent with our 
interpretation that led to the recognition of a $225 million benefit in 2018 and an additional $8 million benefit in 2019. 
Notwithstanding this inconsistency, we remain confident in our interpretation of the TCJA and intend to defend this position through 
litigation, if necessary. However, if we are ultimately unsuccessful in defending our position, we may be required to reverse the $233 
million benefit previously recorded. 

In December 2017, the SEC staff issued Staff Accounting Bulletin (“SAB”) 118 to provide guidance to registrants in accounting for 
income taxes under the TCJA. In accordance with SAB 118, we made reasonable estimates and recorded provisional amounts for the 
TCJA during 2018. Under the transitional provisions of SAB 118, we had a one-year measurement period to complete the accounting 
for the initial tax effects of the TCJA. Our accounting is complete for the tax effects of the TCJA, including the following elements 
initially recorded on a provisional basis: 

 

 

In 2018, we recognized a provisional benefit related to the revaluation of U.S. deferred tax assets and liabilities. During 2019, 
we revised the provisional benefit associated with the remeasurement of our net U.S. deferred tax liability. As a result, we 
recognized a $4 million tax expense, which decreased the $1.15 billion provisional benefit recorded in 2018. 
In 2018, we previously recognized an immaterial provisional benefit from foreign tax credits exceeding the one-time 
transition tax on previously deferred foreign earnings. No adjustments were made to the provisional estimate during the 
remeasurement period. 

  We have determined to record the taxes for GILTI as a period cost.  

The significant components of deferred tax assets and liabilities as of May 31 were as follows (in millions):  

Property, equipment, leases and intangibles 
Employee benefits 
Self-insurance accruals 
Other 
Net operating loss/credit carryforwards 
Valuation allowances 

2019 

2018 

Deferred Tax 
Assets 

Deferred Tax 
Liabilities 

Deferred Tax 
Assets 

Deferred Tax 
Liabilities 

  $ 

  $ 

592     $ 
1,256      
585      
510      
1,139      
(590 )     
3,492     $ 

4,633      $ 
—        
—        
340        
—        
—        
4,973      $ 

752      $ 
595        
494        
416        
1,146        
(711 )      
2,692      $ 

3,663   
31   
—   
602   
—   
—   
4,296   

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FEDEX CORPORATION 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS  

The net deferred tax liabilities as of May 31 have been classified in the balance sheets as follows (in millions):  

Noncurrent deferred tax assets(1) 
Noncurrent deferred tax liabilities 

   $ 

   $ 

2019 

2018 

1,340      $ 
(2,821 )      
(1,481 )    $ 

1,263   
(2,867 ) 
(1,604 ) 

(1)  Noncurrent deferred tax assets are included in the line item “Other Assets” in our consolidated balance sheets.  

We have approximately $3.4 billion of net operating loss carryovers in various foreign jurisdictions and $780 million of state 
operating loss carryovers. The valuation allowances primarily represent amounts reserved for operating loss carryforwards, which 
expire over varying periods starting in 2020. Therefore, we establish valuation allowances if it is more likely than not that deferred 
income tax assets will not be realized. We believe that we will generate sufficient future taxable income to realize the tax benefits 
related to the remaining net deferred tax assets in our consolidated balance sheets. See Note 1 above for more information on our 
policy for assessing the recoverability of deferred tax assets and valuation allowances.  

We are subject to taxation in the U.S. and various U.S. state, local and foreign jurisdictions. The Internal Revenue Service is currently 
auditing our 2016 and 2017 tax returns. We will also be commencing an appeals proceeding in September 2019 with respect to our 
2014 and 2015 U.S. federal income tax returns. It is reasonably possible that certain income tax return proceedings will be completed 
during the next 12 months and could result in a change in our balance of unrecognized tax benefits. The expected impact of any 
changes would not be material to our consolidated financial statements.  

A reconciliation of the beginning and ending amount of unrecognized tax benefits is as follows (in millions):  

Balance at beginning of year 

Increases for tax positions taken in the current year 
Increases for tax positions taken in prior years 
Increase for business acquisition 
Decreases for tax positions taken in prior years 
Settlements 
Decreases from lapse of statute of limitations 
Changes due to currency translation 

Balance at end of year 

2019 

2018 

2017 

  $ 

  $ 

161      $ 
—        
31        
—        
(4 )      
(21 )      
—        
(3 )      
164      $ 

67      $ 
3        
103        
—        
(10 )      
(2 )      
—        
—        
161      $ 

49   
—   
8   
17   
(1 ) 
(4 ) 
(2 ) 
—   
67   

Our liabilities recorded for uncertain tax positions include $141 million at May 31, 2019 and $142 million at May 31, 2018 associated 
with positions that, if favorably resolved, would provide a benefit to our income tax expense. We classify interest related to income 
tax liabilities as interest expense and, if applicable, penalties are recognized as a component of income tax expense. The balance of 
accrued interest and penalties was $38 million on May 31, 2019 and $35 million on May 31, 2018. Total interest and penalties 
included in our consolidated statements of income are immaterial. 

It is difficult to predict the ultimate outcome or the timing of resolution for tax positions. Changes may result from the conclusion of 
ongoing audits, appeals or litigation in state, local, federal and foreign tax jurisdictions, or from the resolution of various proceedings 
between U.S. and foreign tax authorities. Our liability for uncertain tax positions includes no matters that are individually or 
collectively material to us. It is reasonably possible that the amount of the benefit with respect to certain of our unrecognized tax 
positions will increase or decrease within the next 12 months, but an estimate of the range of the reasonably possible changes cannot 
be made. However, we do not expect that the resolution of any of our uncertain tax positions will have a material effect on us.  

NOTE 13: RETIREMENT PLANS  

We sponsor programs that provide retirement benefits to most of our employees. These programs include defined benefit pension 
plans, defined contribution plans and postretirement healthcare plans.   

The accounting guidance related to postretirement benefits requires recognition in the balance sheet of the funded status of defined 
benefit pension and other postretirement benefit plans, and the recognition in either expense or AOCI of unrecognized gains or losses 
and prior service costs or credits. We use MTM accounting for the recognition of our actuarial gains and losses related to our defined 
benefit pension and postretirement healthcare plans as described in Note 1. The funded status is measured as the difference between 
the fair value of the plan’s assets and the PBO of the plan.  

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FEDEX CORPORATION 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS  

A summary of our retirement plans costs over the past three years is as follows (in millions):  

Defined benefit pension plans 
Defined contribution plans 
Postretirement healthcare plans 
Retirement plans mark-to-market loss (gain) 

The components of the MTM adjustments are as follows (in millions):  

Discount rate change 
Demographic experience: 
   Current year actuarial loss 
   Change in future assumptions 
Actual versus expected return on assets 
Annuity contract purchase 
Total mark-to-market loss (gain) 

2019 

2019 

2018 

2017 

  $ 

  $ 

111      $ 
561        
75        
3,882        
4,629      $ 

150      $ 
527        
74        
(10 )      
741      $ 

2019 

2018 

2017 

  $ 

1,780      $ 

(613 )    $ 

739        
887        
476        
—        
3,882      $ 

419        
(37 )      
11        
210        
(10 )    $ 

  $ 

234   
480   
76   
(24 ) 
766   

266   

268   
182   
(740 ) 
—   
(24 ) 

The weighted-average discount rate for all our pension and postretirement healthcare plans decreased from 4.11% at May 31, 2018 to 
3.69% at May 31, 2019. The demographic experience in 2019 reflects updates to several forward-looking assumptions, including 
retirement rates, disability incidence rates and salary increase assumptions and a current-year actuarial loss due to unfavorable 
experience compared to various demographic assumptions. The actual rate of return, which is net of all fees and expenses, on our U.S. 
Pension Plan assets of 4.05% was lower than our expected return of 6.75%, as lower than expected equity returns negatively impacted 
return-seeking assets while fixed-income assets performed as expected due to declining interest rates. 

2018 

The weighted-average discount rate for all of our pension and postretirement healthcare plans increased from 3.98% at May 31, 2017 
to 4.11% at May 31, 2018. The demographic experience in 2018 reflects a liability loss due to unfavorable results related to various 
demographic assumptions. The annuity contract purchase loss relates to the contract with Metropolitan Life Insurance Company as 
discussed below. The actual rate of return, which is net of all fees and expenses, on our U.S. Pension Plan assets of 6.30% was slightly 
lower than our expected return of 6.50% primarily due to generally flat returns in the long-duration fixed-income portfolio partially 
offset by strong returns from global equities. 

2017 

The actual rate of return on our U.S. Pension Plan assets, which is net of all fees and expenses, of 9.2% was higher than our expected 
return of 6.50% primarily due to a rise in the value of global equity markets in addition to favorable credit market conditions. The 
weighted-average discount rate for all of our pension and postretirement healthcare plans decreased from 4.04% at May 31, 2016 to 
3.98% at May 31, 2017. The demographic experience in 2017 reflects an update in mortality tables for U.S. pension and other 
postemployment benefit plans. 

PENSION PLANS. Our largest pension plan covers certain U.S. employees age 21 and over, with at least one year of service. Pension 
benefits for most employees are accrued under a cash balance formula we call the Portable Pension Account (“PPA”). Under the PPA, 
the retirement benefit is expressed as a dollar amount in a notional account that grows with annual credits based on pay, age and years 
of credited service, and interest on the notional account balance. The PPA benefit is payable as a lump sum or an annuity at retirement 
at the election of the employee. The plan interest credit rate varies from year to year based on a U.S. Treasury index. Prior to 2009, 
certain employees earned benefits using a traditional pension formula (based on average earnings and years of service). Benefits under 
this formula were capped on May 31, 2008 for most employees.  

We also sponsor or participate in nonqualified benefit plans covering certain of our U.S. employee groups and other pension plans 
covering certain of our international employees. The international defined benefit pension plans provide benefits primarily based on 
earnings and years of service and are funded in compliance with local laws and practices. The majority of our international obligations 
are for defined benefit pension plans in the Netherlands and the United Kingdom.  

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FEDEX CORPORATION 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS  

During 2017, our U.S. Pension Plans were amended to permit former employees with a vested traditional pension benefit to make a 
one-time, irrevocable election to receive their benefits in a lump-sum distribution. Approximately 18,300 former employees elected to 
receive this lump-sum distribution and a total of approximately $1.3 billion was paid by the plans in May 2017. 

In May 2018, we entered into an agreement with Metropolitan Life Insurance Company to purchase a group annuity contract and 
transfer approximately $6 billion of our U.S. Pension Plan obligations. The transaction transferred responsibility for pension benefits 
to Metropolitan Life Insurance Company for approximately 41,000 of our retirees and beneficiaries who satisfied certain conditions 
and were receiving a monthly benefit from participating U.S. Pension Plans. There was no change to the pension benefits for any plan 
participants as a result of this transaction. The purchase of the group annuity contract was funded directly by assets of the U.S. 
Pension Plans. We recognized a $210 million one-time settlement loss in connection with this transaction, which was included in our 
2018 year-end MTM retirement plans accounting adjustment. 

POSTRETIREMENT HEALTHCARE PLANS. Certain of our subsidiaries offer medical, dental and vision coverage to eligible U.S. 
retirees and their eligible dependents and a small number of international employees. U.S. employees covered by the principal plan 
become eligible for these benefits at age 55 and older, if they have permanent, continuous service of at least 10 years after attainment 
of age 45 if hired prior to January 1, 1988, or at least 20 years after attainment of age 35 if hired on or after January 1, 1988. 
Postretirement healthcare benefits are capped at 150% of the 1993 per capita projected employer cost, which has been reached under 
most plans, so these benefits are not subject to future inflation. 

Effective January 1, 2018, certain of our U.S. postretirement healthcare benefits were converted to a lump-sum benefit in a notional 
retiree health reimbursement account (HRA) for eligible participants. The HRA is available to reimburse a participant for qualifying 
healthcare premium costs and limits the company liability to the HRA account balance. The amount of the credit is based on age at 
January 1, 2018 or upon age at retirement thereafter. In connection with this change, retiree health coverage was closed to most new 
employees hired on or after January 1, 2018. 

PENSION PLAN ASSUMPTIONS. The accounting for pension and postretirement healthcare plans includes numerous assumptions, 
such as: discount rates; expected long-term investment returns on plan assets; future salary increases; employee turnover; mortality; 
and retirement ages.   

Weighted-average actuarial assumptions used to determine the benefit obligations and net periodic benefit cost of our plans are as 
follows:  

U.S. Pension Plans 

   2019    

   2018 

  2017 

  International Pension Plans    
   2017    
  2018    
  2019 

Postretirement 
Healthcare Plans 
   2018    

   2019    

   2017    

Discount rate used to determine benefit 
   obligation 
Discount rate used to determine net periodic 
   benefit cost 
Rate of increase in future compensation 
   levels used to determine benefit obligation 
Rate of increase in future compensation levels 
   used to determine net periodic benefit cost 
Expected long-term rate of return on assets 
Interest crediting rate used to determine net 
   periodic benefit cost 
Interest crediting rate used to determine 
   benefit obligation 

     3.85 %      4.27 %    4.08 %    1.92 %    2.37 %      2.43 %      3.70 %      4.33 %      4.32 % 

     4.27         4.08  

   4.13  

   2.34  

   2.43         2.46         4.33         4.32         4.43   

     5.10         4.43  

   4.47  

   2.27  

   2.26         2.42         —         —         —   

     4.43         4.47  
     6.75         6.50  

   4.46  
   6.50  

   2.22  
   3.12  

   2.42         2.82         —         —         —   
   3.09         3.18         —         —         —   

     4.00         4.00  

   4.00  

   2.20  

   2.20         2.30         —         —         —   

     4.00         4.00  

   4.00  

   2.20  

   2.20         2.30         —         —         —   

Our U.S. Pension Plan assets are invested primarily in publicly tradable securities, and our pension plans hold only a minimal 
investment in FedEx common stock that is entirely at the discretion of third-party pension fund investment managers. As part of our 
strategy to manage pension costs and funded status volatility, we follow a liability-driven investment strategy to better align plan 
assets with liabilities.  

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FEDEX CORPORATION 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS  

Establishing the expected future rate of investment return on our pension assets is a judgmental matter, which we review on an annual 
basis and revise as appropriate. Management considers the following factors in determining this assumption:  

• 

• 

• 

the duration of our pension plan liabilities, which drives the investment strategy we can employ with our pension plan assets;  

the types of investment classes in which we invest our pension plan assets and the expected compound geometric return we 
can reasonably expect those investment classes to earn over time, net of all fees and expenses; and  

the investment returns we can reasonably expect our investment management program to achieve in excess of the returns we 
could expect if investments were made strictly in indexed funds.  

For consolidated pension expense, we assumed a 6.75% expected long-term rate of return on our U.S. Pension Plan assets in 2019, and 
6.50% in 2018 and 2017. We increased our EROA assumption in 2019 to 6.75% as the decrease in the number of retirees in payment 
status due to the purchase of a group annuity contract in May 2018 (discussed above) is expected to reduce our short-term future cash 
outlays and allow the remaining assets to be placed in longer-duration investments, which will increase the rate of return on assets. 
Also, the reduction of Pension Benefit Guaranty Corporation fixed- and variable-rate premiums should increase the net return on 
assets. For the 15-year period ended May 31, 2019, our actual return was 7.5%, net of all fees and expenses.      

The investment strategy for our U.S. Pension Plan assets is to utilize a diversified mix of public equities and fixed-income and 
alternative investments to earn a long-term investment return that meets our pension plan obligations. Our largest asset classes are 
Corporate Fixed Income Securities and Government Fixed Income Securities (which are largely benchmarked against the Barclays 
Long Government, Barclays Long Corporate or the Citigroup 20+ STRIPS indices), and U.S. and non-U.S. Equities (which are mainly 
benchmarked to the S&P 500 Index and MSCI indices). Accordingly, we do not have any significant concentrations of risk. Active 
management strategies are utilized within the plan in an effort to realize investment returns in excess of market indices. Our 
investment strategy also includes the limited use of derivative financial instruments on a discretionary basis to improve investment 
returns and manage exposure to market risk.  

The following is a description of the valuation methodologies used for investments measured at fair value:  

•  Cash and cash equivalents. These Level 1 investments include cash, cash equivalents and foreign currency valued using 

exchange rates. These Level 2 investments include short-term investment funds which are collective funds priced at a constant 
value by the administrator of the funds.  

•  Domestic, international and global equities. These Level 1 investments are valued at the closing price or last trade reported on 

the major market on which the individual securities are traded.  

•  Fixed income. We determine the fair value of these Level 2 corporate bonds, U.S. and non-U.S. government securities and 

other fixed income securities by using bid evaluation pricing models or quoted prices of securities with similar characteristics.  

•  Alternative Investments. The valuation of these Level 3 investments requires significant judgment due to the absence of quoted 
market prices, the inherent lack of liquidity and the long-term nature of such assets. Investments in private equity, debt, real 
estate, hedge funds and other private investments are valued at estimated fair value based on quarterly financial information 
received from the investment advisor and/or general partner. These estimates incorporate factors such as contributions and 
distributions, market transactions, market comparables and performance multiples.  

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FEDEX CORPORATION 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS  

The fair values of investments by level and asset category and the weighted-average asset allocations for our U.S. Pension Plans and 
our most significant international pension plans at the measurement date are presented in the following table (in millions):  

Plan Assets at Measurement Date 
2019 

Asset Class (U.S. Plans) 
Cash and cash equivalents 
Equities 

U.S. large cap equity(2) 
International equities(2) 
Global equities(2) 
U.S. SMID cap equity 

Fixed income securities 

Corporate 
Government(2) 
Mortgage-backed and other(2) 

Alternative investments(2) 
Other 
Total U.S. plan assets 

Asset Class (International Plans) 
Cash and cash equivalents 
Equities 

International equities(2) 
Global equities(2) 
Fixed income securities 

Corporate(2) 
Government(2) 
Mortgage-backed and other(2) 

Other(2) 
Total international plan assets 

  Fair Value    Actual %   
570    
 $ 

2 %  

2,546    
3,306    
1,451    
731    

11  
14  
6  
3  

6,794    
5,384    
622    
1,963    
(47 )   
 $  23,320    

29  
23  
3  
9  
—  
100 %  

 $ 

57    

4  

72    
206    

5  
15  

322    
438    
167    
112    
 $  1,374    

24  
32  
12  
8  
100 %    

Quoted Prices in 
Active Markets 
Level 1 

Other Observable 
Inputs 
Level 2 

Unobservable 
Inputs 
Level 3 

Target 
Range 
%(1) 
0 - 5%   $ 
30 - 50     

50    $ 

520      

875      
2,700      

730      

1      

50 - 70     

0 - 15     

   $ 

  $ 

  $ 

(45 )    
4,310    $ 

57      

290      

10      
357    $ 

6,794      
3,742      
175      
    $ 
(2 )    
11,230    $ 

302  

302  

17         
17      

(1)  Target ranges have not been provided for international plan assets as they are managed at an individual country level. 

(2)  Certain investments that are measured at fair value using the net asset value per share (or its equivalent) practical expedient 

have not been classified in the fair value hierarchy but are included in the total. 

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FEDEX CORPORATION 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS  

Plan Assets at Measurement Date 
2018 

Asset Class (U.S. Plans) 
Cash and cash equivalents 
Equities 

U.S. large cap equity(2) 
International equities(2) 
Global equities(2) 
U.S. SMID cap equity 

Fixed income securities 

Corporate 
Government(2) 
Mortgage-backed and other(2) 

Alternative investments(2) 
Other 
Total U.S. plan assets 

Asset Class (International Plans) 
Cash and cash equivalents 
Equities 

International equities(2) 
Global equities(2) 
Fixed income securities 

Corporate(2) 
Government(2) 
Mortgage-backed and other(2) 

Alternative investments 
Other 
Total international plan assets 

  Fair Value    Actual %   
714    
 $ 

3 %  

2,449    
3,506    
1,772    
780    

11  
16  
8  
4  

5,834    
4,872    
626    
1,573    
(69 )   
 $  22,057    

26  
22  
3  
7  
—  
100 %  

 $ 

24    

2 %    

146    
228    

11  
17  

306    
452    
168    
19    
(23 )   
 $  1,320    

23  
34  
13  
2  
(2 ) 
100 %    

Target 
Range 
%(1) 
0 - 5%  $ 
30 - 50    

50 - 70    

0 - 10    

  $ 

 $ 

 $ 

Quoted Prices in 
Active Markets 
Level 1 

Other Observable 
Inputs 
Level 2 

Unobservable 
Inputs 
Level 3 

19    $ 

695      

840      
2,681      

780      

(62 )    
4,258    $ 

2    $ 

108      

(6 )    
104    $ 

172      

5,834      
3,345      
125      
    $ 
(7 )    
10,164    $ 

22         

70         

68         
256         

19         
(17 )       
418         

209  

209  

(1)  Target ranges have not been provided for international plan assets as they are managed at an individual country level. 

(2)  Certain investments that are measured at fair value using the net asset value per share (or its equivalent) practical expedient 

have not been classified in the fair value hierarchy but are included in the total. 

The change in fair value of Level 3 assets that use significant unobservable inputs is shown in the table below (in millions):  

Balance at beginning of year 
Actual return on plan assets: 

Assets held during current year 
Assets sold during the year 
Purchases, sales and settlements 
Balance at end of year 

U.S. Pension Plans 

2019 

2018 

   $ 

209      $ 

11        
13        
69        
302      $ 

   $ 

129   

8   
4   
68   
209   

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FEDEX CORPORATION 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS  

The following tables provide a reconciliation of the changes in the pension and postretirement healthcare plans’ benefit obligations 
and fair value of assets over the two-year period ended May 31, 2019 and a statement of the funded status as of May 31, 2019 and 
2018 (in millions): 

Accumulated Benefit Obligation (“ABO”) 
Changes in Projected Benefit Obligation (“PBO”) 
   and Accumulated Postretirement Benefit 
   Obligation (“APBO”) 
PBO/APBO at the beginning of year 

Service cost 
Interest cost 
Actuarial loss 
Benefits paid 
Settlements 
Other 

PBO/APBO at the end of year 
Change in Plan Assets 
Fair value of plan assets at the beginning of year 

Actual return on plan assets 
Company contributions 
Benefits paid 
Settlements 
Other 

Fair value of plan assets at the end of year 
Funded Status of the Plans 
Amount Recognized in the Balance Sheet at May 31: 

Noncurrent asset 
Current pension, postretirement healthcare and 
   other benefit obligations 
Noncurrent pension, postretirement healthcare 
   and other benefit obligations 

Net amount recognized 
Amounts Recognized in AOCI and not yet reflected 
   in Net Periodic Benefit Cost: 

U.S. Pension Plans 

International 
Pension Plans 

Postretirement 
Healthcare Plans 

2019 

2018 

2019 

2018 

2019 

2018 

 $  25,915    $  22,029    $  2,084     $  1,956       

 $  22,653    $  27,870    $  2,167     $  2,043     $ 
97       
49       
(34 )     
(46 )     
(5 )     
63       

955     $ 
35       
40       
266       
(123 )     
—       
48       
 $  26,554    $  22,653    $  2,301     $  2,167     $  1,221     $ 

679      
1,115      
21      
(854 )     
(6,178 )     
—      

689      
951      
3,016      
(755 )     
—      
—      

94       
49       
127       
(38 )     
(13 )     
(85 )     

984      
1,034      
(755 )     
—      
—      

 $  22,057    $  24,933    $  1,509     $  1,379     $ 
49       
84       
(46 )     
(5 )     
48        
 $  23,320    $  22,057    $  1,578     $  1,509     $ 
 $  (3,234 )   $ 

—     $ 
—       
73       
(123 )     
—       
50       
—     $ 
(658 )   $  (1,221 )   $ 

1,609      
2,547      
(854 )     
(6,178 )     
—      

94       
91       
(38 )     
(13 )     
(65 )     

(723 )   $ 

(596 )   $ 

927   
36   
39   
(9 ) 
(80 ) 
—   
42   
955   

—   
—   
42   
(80 ) 
—   
38   
—   
(955 ) 

 $ 

—    $ 

—    $ 

82     $ 

73     $ 

—     $ 

—   

(70 )     

(22 )     

(16 )     

(16 )     

(87 )     

(62 ) 

(3,164 )     
 $  (3,234 )   $ 

(574 )     
(596 )   $ 

(789 )     
(723 )   $ 

(715 )     
(1,134 )     
(658 )   $  (1,221 )   $ 

(893 ) 
(955 ) 

Prior service (credit) cost and other 

 $ 

(173 )   $ 

(292 )   $ 

(6 )   $ 

(10 )   $ 

1     $ 

2   

Our pension plans included the following components at May 31 (in millions):  

2019 

Qualified 
Nonqualified 
International Plans 
Total 

2018 

Qualified 
Nonqualified 
International Plans 
Total 

PBO 

Fair Value of 
Plan Assets 

Funded Status 

  $ 

  $ 

  $ 

  $ 

26,300      $ 
254        
2,301        
28,855      $ 

22,413      $ 
240        
2,167        
24,820      $ 

23,320      $ 
—        
1,578        
24,898      $ 

22,057      $ 
—        
1,509        
23,566      $ 

(2,980 ) 
(254 ) 
(723 ) 
(3,957 ) 

(356 ) 
(240 ) 
(658 ) 
(1,254 ) 

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FEDEX CORPORATION 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS  

The table above provides the PBO, fair value of plan assets and funded status of our pension plans on an aggregated basis. The following 
tables present our plans on a disaggregated basis to show those plans (as a group) whose assets did not exceed their liabilities. The fair 
value of plan assets for pension plans with a PBO or ABO in excess of plan assets at May 31 were as follows (in millions):  

U.S. Pension Benefits 

Fair value of plan assets 
PBO 
Net funded status 

International Pension Benefits 
Fair value of plan assets 
PBO 
Net funded status 

U.S. Pension Benefits 

ABO(1) 
Fair value of plan assets 
PBO 
Net funded status 

International Pension Benefits 

ABO(1) 
Fair value of plan assets 
PBO 
Net funded status 

PBO Exceeds the Fair Value 
of Plan Assets 

2019 

2018 

23,320      $ 
(26,554 )      
(3,234 )    $ 

1,125      $ 
(1,929 )      
(804 )    $ 

22,057   
(22,653 ) 
(596 ) 

1,060   
(1,791 ) 
(731 ) 

ABO Exceeds the Fair Value 
of Plan Assets 

2019 

2018 

(25,915 )    $ 
23,320        
(26,554 )      
(3,234 )    $ 

(1,709 )    $ 
1,120   
(1,925 )      
 $ 
(805 ) 

(1,134 ) 
859   
(1,214 ) 
(355 ) 

(1,581 ) 
1,060   
(1,791 ) 
(731 ) 

   $ 

   $ 

   $ 

   $ 

   $ 

   $ 

   $ 

 $ 

(1)  ABO not used in determination of funded status.  

Contributions to our U.S. Pension Plans for the years ended May 31 were as follows (in millions):  

Required 
Voluntary 

   $ 

   $ 

2019 

2018 

—      $ 
1,000        
1,000      $ 

22   
2,478   
2,500   

For 2020, no pension contributions are required for our U.S. Pension Plans as they are fully funded under the Employee Retirement 
Income Security Act. However, we expect to make voluntary contributions of $1.0 billion to these plans in 2020. 

Net periodic benefit cost for the three years ended May 31 were as follows (in millions):  

U.S. Pension Plans 
2018 

2017 

2019 

International Pension Plans 
2018 

2019 

2017 

      Postretirement Healthcare Plans    
2018 

2017 

2019 

Service cost 
Interest cost 
Expected return on plan assets 
Amortization of prior service credit      
Actuarial losses (gains) and other 
Net periodic benefit cost 

94    $ 
  $  689     $  679     $  638    $ 
49      
951        1,115        1,128      
(47 )     
     (1,505 )      (1,624 )      (1,501 )     
(2 )     
(118 )     
80      
(95 )     
52    $  174    $ 

(118 )     
     3,537       
  $  3,554     $ 

(118 )     
37       
89     $ 

- 130 - 

36     $ 
39       

35     $ 
40       

97     $ 
49       
(46 )     
(2 )      —       
(2 )     
265       
87       
(38 )     
60     $  173     $  340     $ 

36   
83     $ 
43       
39   
(38 )      —        —        —   
(1 )      —   
(14 ) 
(9 )     
61   
65     $ 

 
 
  
  
  
  
  
     
  
     
        
   
     
     
        
   
     
 
 
  
  
  
  
  
  
  
  
     
        
   
     
     
       
         
  
   
   
     
  
  
  
     
  
     
  
 
  
  
  
   
  
  
     
     
   
   
     
     
     
     
  
    
 
FEDEX CORPORATION 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS  

Amounts recognized in other comprehensive income were primarily related to amortization of prior service cost in our U.S. Pension 
Plans of $118 million in 2019 and 2018 ($91 million, net of tax, in 2019 and $83 million, net of tax, in 2018).  

Benefit payments, which reflect expected future service, are expected to be paid as follows for the years ending May 31 (in millions):  

2020 
2021 
2022 
2023 
2024 
2025-2029 

  U.S. Pension Plans      
  $ 

1,027      $ 
971        
1,051        
1,138        
1,230        
7,515        

International 
Pension Plans 

Postretirement 
Healthcare Plans   
87   
98   
109   
117   
121   
473   

45      $ 
46        
47        
55        
61        
396        

These estimates are based on assumptions about future events. Actual benefit payments may vary significantly from these estimates.  

Future medical benefit claims costs are estimated to increase at an annual rate of 6.00% during 2020, decreasing to an annual growth 
rate of 4.50% in 2037 and thereafter.  

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FEDEX CORPORATION 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS  

NOTE 14: BUSINESS SEGMENTS AND DISAGGREGATED REVENUE  

FedEx Express, FedEx Ground and FedEx Freight represent our major service lines and, along with FedEx Services, constitute our 
reportable segments. Our reportable segments include the following businesses:  

FedEx Express Segment 

FedEx Express (express transportation) 
TNT Express (international express transportation, small-package ground delivery and freight 

FedEx Ground Segment 

FedEx Ground (small-package ground delivery) 

transportation) 

FedEx Freight Segment 
FedEx Services Segment 

FedEx Services Segment  

FedEx Freight (LTL freight transportation) 
FedEx Services (sales, marketing, information technology, communications, customer 
service, technical support, billing and collection services and back-office functions) 

FedEx Office (document and business services and package acceptance) 

The FedEx Services segment operates combined sales, marketing, administrative and information-technology functions in shared 
services operations that support our transportation businesses and allow us to obtain synergies from the combination of these 
functions. For the international regions of FedEx Express, some of these functions are performed on a regional basis and reported by 
FedEx Express in their natural expense line items. The FedEx Services segment includes: FedEx Services, which provides sales, 
marketing, information technology, communications, customer service, technical support, billing and collection services for U.S. 
customers of our major business units and certain back-office support to our other companies; and FedEx Office, which provides an 
array of document and business services and retail access to our customers for our package transportation businesses. 

The FedEx Services segment provides direct and indirect support to our transportation businesses, and we allocate all of the net 
operating costs of the FedEx Services segment (including the net operating results of FedEx Office) to reflect the full cost of operating 
our transportation businesses in the results of those segments. Within the FedEx Services segment allocation, the net operating results 
of FedEx Office, which are an immaterial component of our allocations, are allocated to FedEx Express and FedEx Ground. We 
review and evaluate the performance of our transportation segments based on operating income (inclusive of FedEx Services segment 
allocations). For the FedEx Services segment, performance is evaluated based on the impact of its total allocated net operating costs 
on our transportation segments. 

Operating expenses for each of our transportation segments include the allocations from the FedEx Services segment to the respective 
transportation segments. These allocations also include charges and credits for administrative services provided between operating 
companies. The allocations of net operating costs are based on metrics such as relative revenues or estimated services provided. We 
believe these allocations approximate the net cost of providing these functions. Our allocation methodologies are refined periodically, 
as necessary, to reflect changes in our businesses.  

Other Intersegment Transactions 

Corporate and other includes corporate headquarters costs for executive officers and certain legal and finance functions, as well as 
certain other costs and credits not attributed to our core business. These costs are not allocated to the other business segments. 

Also included in corporate and other is the FedEx Logistics operating segment, which provides customs brokerage and global ocean 
and air freight forwarding through FedEx Trade Networks Transport & Brokerage, Inc.; cross-border enablement and technology 
solutions and e-commerce transportation solutions through FedEx Cross Border Technologies, Inc., including its subsidiary P2P; 
integrated supply chain management solutions through FedEx Supply Chain; time-critical shipment services through FedEx Custom 
Critical, Inc.; and, effective September 1, 2018, critical inventory and service parts logistics, 3-D printing and technology repair 
through FedEx Forward Depots, Inc.  

Certain FedEx operating companies provide transportation and related services for other FedEx companies outside their reportable 
segment. Billings for such services are based on negotiated rates, which we believe approximate fair value, and are reflected as 
revenues of the billing segment. These rates are adjusted from time to time based on market conditions. Such intersegment revenues 
and expenses are eliminated in our consolidated results and are not separately identified in the following segment information, because 
the amounts are not material. 

- 132 - 

 
 
 
 
 
 
FEDEX CORPORATION 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS  

The following table provides a reconciliation of reportable segment revenues, depreciation and amortization, operating income (loss) 
and segment assets to consolidated financial statement totals (in millions) for the years ended or as of May 31: 

Revenues 
2019 
2018 
2017 
Depreciation and 
amortization 
2019 
2018 
2017 
Operating income (loss) 
2019(1) 
2018(2) 
2017(3) 
Segment assets(4) 
2019 
2018 
2017 

  $ 

  $ 

  $ 

  $ 

FedEx 
Express 
Segment 

FedEx 
Ground 
Segment 

FedEx 
Freight 
Segment 

FedEx 
Services 
Segment 

Corporate, 
other and 
eliminations      

Consolidated 
Total 

37,331      $ 
36,172        
33,824        

20,522     $ 
18,395      
16,503      

7,582     $ 
6,812    
6,070    

1,691      $ 
1,650        
1,621        

2,567      $ 
2,421        
2,301        

1,801      $ 
1,679        
1,662        

2,123      $ 
2,105        
2,380        

33,247      $ 
31,753        
31,307        

728     $ 
681      
627      

2,640     $ 
2,529      
2,243      

17,561     $ 
15,458      
12,969      

332     $ 
296    
265    

615     $ 
490    
371    

424      $ 
382        
371        

68      $ 
57        
70        

—      $ 
—        
—        

(912 )    $ 
(852 )      
(428 )      

4,736     $ 
4,251  (5)   
3,740  (5)   

6,972      $ 
6,377        
5,682        

(8,113 )    $ 
(5,509 ) (5)   
(5,146 ) (5)   

69,693   
65,450   
60,319   

3,353   
3,095   
2,995   

4,466   
4,272   
4,566   

54,403   
52,330   
48,552   

 (1) 

(2) 

 (3) 

Includes TNT Express integration expenses and restructuring charges of $388 million. These expenses are included in “Corporate, 
other and eliminations” and the FedEx Express segment. Also includes business realignment costs of $320 million and costs 
incurred in connection with the settlement of a legal matter involving FedEx Ground of $46 million. 

Includes TNT Express integration expenses and restructuring charges of $477 million. These expenses are included in “Corporate, 
other and eliminations” and the FedEx Express segment. Also includes goodwill and other asset impairment charges of $380 
million. 

Includes TNT Express integration expenses and restructuring charges of $327 million. These expenses are included in “Corporate, 
other and eliminations” and the FedEx Express segment. Also includes $39 million of charges for legal reserves related to certain 
U.S. Customs and Border Protection (“CBP”) matters involving FedEx Logistics and $22 million of charges in connection with 
the settlement of and certain expected losses relating to independent contractor litigation matters at FedEx Ground. 

(4)  Segment assets include intercompany receivables. 

(5)  Amounts revised for reclassification of eliminations. 

The following table provides a reconciliation of reportable segment capital expenditures to consolidated totals for the years ended 
May 31 (in millions):  

2019 
2018 
2017 

FedEx 
Express 
Segment 

FedEx 
Ground 
Segment 

FedEx 
Freight 
Segment 

FedEx 
Services 
Segment 

  $ 

3,550       $ 
3,461         
2,725         

808    $ 
1,178      
1,490      

544     $ 
490       
431       

528     $ 
477       
416       

Other 

Consolidated 
Total 

60     $ 
57       
54       

5,490   
5,663   
5,116   

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FEDEX CORPORATION 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS  

The following table presents revenue by service type and geographic information for the years ended or as of May 31 (in millions): 

2019 

2018(1) 

2017(1) 

REVENUE BY SERVICE TYPE 
FedEx Express segment: 

Package: 

U.S. overnight box 
U.S. overnight envelope 
U.S. deferred 

Total U.S. domestic package revenue 

International priority 
International economy 

Total international export package revenue 

International domestic(2) 

Total package revenue 

Freight: 
U.S. 
International priority 
International economy 
International airfreight 

Total freight revenue 

Other 

Total FedEx Express segment 

FedEx Ground segment 
FedEx Freight segment 
FedEx Services segment 
Other and eliminations(3) 

GEOGRAPHICAL INFORMATION(4) 
Revenues: 
U.S. 
International: 

FedEx Express segment 
FedEx Ground segment 
FedEx Freight segment 
FedEx Services segment 
Other 

Total international revenue 

Noncurrent assets: 

U.S. 
International 

  $ 

  $ 

7,663      $ 
1,829        
4,225        
13,717        
7,405        
3,446        
10,851        
4,540        
29,108        

3,025        
2,070        
2,123        
314        
7,532        
691        
37,331        
20,522        
7,582        
1,691        
2,567        
 $ 
69,693   

7,273      $ 
1,788        
3,738        
12,799        
7,461        
3,255        
10,716        
4,637        
28,152        

2,797        
2,105        
1,916        
368        
7,186        
834        
36,172        
18,395        
6,812        
1,650        
2,421        
 $ 
65,450   

6,955   
1,750   
3,526   
12,231   
7,045   
2,876   
9,921   
4,277   
26,429   

2,527   
1,836   
1,738   
356   
6,457   
938   
33,824   
16,503   
6,070   
1,621   
2,301   
60,319   

  $ 

47,584      $ 

43,581      $ 

40,269   

20,424        
467        
207        
1        
1,010        
22,109        
69,693      $ 

33,189      $ 
8,128        
41,317      $ 

20,417        
407        
181        
3        
861        
21,869        
65,450      $ 

30,362      $ 
8,627        
38,989      $ 

18,817   
331   
149   
10   
743   
20,050   
60,319   

28,141   
7,783   
35,924   

  $ 

  $ 

  $ 

 (1)  Prior year amounts have been revised to conform to the current year presentation. 

(2) 

(3) 

(4) 

International domestic revenues relate to our intra-country operations.  

Includes the FedEx Logistics operating segment. 

International revenue includes shipments that either originate in or are destined to locations outside the United States, which could 
include U.S. payors. Noncurrent assets include property and equipment, goodwill and other long-term assets. Our flight 
equipment is registered in the U.S. and is included as U.S. assets; however, many of our aircraft operate internationally.  

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FEDEX CORPORATION 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS  

NOTE 15: SUPPLEMENTAL CASH FLOW INFORMATION  

Cash paid for interest expense and income taxes for the years ended May 31 was as follows (in millions):  

Cash payments for: 

Interest (net of capitalized interest) 
Income taxes 
Income tax refunds received 
Cash tax payments, net 

2019 

2018 

2017 

  $ 
  $ 

  $ 

617      $ 
407      $ 
(36 )      
371      $ 

524      $ 
760      $ 
(571 )      
189      $ 

484   
397   
(20 ) 
377   

NOTE 16: GUARANTEES AND INDEMNIFICATIONS  

In conjunction with certain transactions, primarily the lease, sale or purchase of real estate, operating assets or services in the ordinary 
course of business and in connection with business acquisitions, we may provide routine guarantees or indemnifications (e.g., 
environmental, fuel, tax and intellectual property infringement), the terms of which range in duration, and often they are not limited 
and have no specified maximum obligation. As a result of the TNT Express acquisition, we have assumed a guarantee related to the 
demerger of TNT Express and PostNL Holding B.V., which occurred in 2011, for pension benefits earned prior to the date of the 
demerger. The risk of making payments associated with this guarantee is remote. The overall maximum potential amount of the 
obligation under such guarantees and indemnifications cannot be reasonably estimated. Historically, we have not been required to 
make significant payments under our guarantee or indemnification obligations and no material amounts have been recognized in our 
financial statements for the underlying fair value of these obligations.  

NOTE 17: COMMITMENTS  

Annual purchase commitments under various contracts as of May 31, 2019 were as follows (in millions):  

2020 
2021 
2022 
2023 
2024 
Thereafter 
Total  

Aircraft and 
Aircraft Related    

Other(1) 

Total 

  $ 

  $ 

1,518      $ 
2,455        
1,862        
1,569        
492        
2,456        
10,352      $ 

898      $ 
587        
383        
263        
140        
400        
2,671      $ 

2,416   
3,042   
2,245   
1,832   
632   
2,856   
13,023   

(1)  Primarily equipment and advertising contracts. 

The amounts reflected in the table above for purchase commitments represent noncancelable agreements to purchase goods or 
services. As of May 31, 2019, our obligation to purchase five Boeing 767-300 Freighter (“B767F”) aircraft and six Boeing 777 
Freighter (“B777F”) aircraft is conditioned upon there being no event that causes FedEx Express or its employees not to be covered by 
the Railway Labor Act of 1926, as amended (“RLA”). Open purchase orders that are cancelable are not considered unconditional 
purchase obligations for financial reporting purposes and are not included in the table above. 

We have several aircraft modernization programs underway that are supported by the purchase of B777F and B767F aircraft. These 
aircraft are significantly more fuel-efficient per unit than the aircraft types previously utilized, and these expenditures are necessary to 
achieve significant long-term operating savings and to replace older aircraft. Our ability to delay the timing of these aircraft-related 
expenditures is limited without incurring significant costs to modify existing purchase agreements.  

During 2019, FedEx Express entered into agreements to purchase 12 incremental B777F aircraft and 12 incremental B767F aircraft. 
Six of the B777F and one of the B767F aircraft purchases are conditioned upon there being no event that causes FedEx Express or its 
employees not to be covered by the RLA. The B777F aircraft are expected to be delivered between 2021 and 2025. The B767F aircraft 
are expected to be delivered between 2020 and 2022. As part of these agreements, one B777F and one B767F aircraft delivery were 
accelerated from 2020 to 2019. 

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FEDEX CORPORATION 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS  

As of May 31, 2019, we had $1.1 billion in deposits and progress payments on aircraft purchases and other planned aircraft-related 
transactions. These deposits are classified in the “Other assets” caption of our consolidated balance sheets. Aircraft and aircraft-related 
contracts are subject to price escalations. The following table is a summary of the key aircraft we are committed to purchase as of 
May 31, 2019, with the year of expected delivery:  

2020 
2021 
2022 
2023 
2024 
Thereafter 
Total 

Cessna 
SkyCourier 
408 

    ATR 72-600F      
—       
5       
6       
6       
6       
7       
30       

—      
12      
12      
12      
14      
—      
50      

B767F 

B777F 

Total 

17       
18       
12       
6       
—       
—       
53       

5       
2       
3       
4       
4       
2       
20       

22   
37   
33   
28   
24   
9   
153   

On June 24, 2019, FedEx Express exercised options to purchase an additional six B767F aircraft for delivery in 2022. 

FedEx Express now has a total of 20 firm orders for B777F aircraft scheduled for delivery during 2020 through 2025 (one of which 
was delivered in June 2019) and a total of 59 firm orders for B767F aircraft for delivery during 2020 through 2023 (one of which was 
delivered in June 2019 and one in July 2019). Six of the B777F orders and five of the B767F orders are conditioned upon there being 
no event that causes FedEx Express or its employees to be covered by the RLA. 

During 2019, FedEx Express also acquired options to purchase an additional 14 B777F aircraft and an additional six B767F aircraft, 
and the delivery dates of 11 existing B777F option aircraft were rescheduled.  

FedEx Express now has options to purchase a total of 25 B777F aircraft for delivery through 2028 and a total of 50 B767F aircraft for 
delivery through 2026. 

NOTE 18: CONTINGENCIES  

Independent Contractor — Lawsuits and Administrative Proceedings. FedEx Ground is involved in lawsuits and administrative 
proceedings claiming that owner-operators engaged under operating agreements no longer in place should have been treated as 
employees of FedEx Ground, rather than independent contractors. In addition, we are defending joint-employer cases where it is 
alleged that FedEx Ground should be treated as an employer of the drivers employed by service providers engaged by FedEx Ground. 
These cases are in varying stages of litigation, and we are not currently able to estimate an amount or range of potential loss in all of 
these matters. However, we do not expect to incur, individually or in the aggregate, a material loss in these matters. Nevertheless, 
adverse determinations in matters related to owner-operators or service providers engaged by FedEx Ground could, among other 
things, entitle former owner-operators to the reimbursement of certain expenses, and service providers’ drivers to certain wage 
payments from the service providers and FedEx Ground, and result in employment and withholding tax and benefit liability for FedEx 
Ground. We continue to believe that owner-operators engaged by FedEx Ground were properly classified as independent contractors 
and that FedEx Ground is not an employer or joint employer of the service providers’ drivers. 

Federal Securities Litigation. On June 26, 2019 and July 2, 2019, FedEx and certain present and former officers were named as 
defendants in two putative class action securities lawsuits filed in the U.S. District Court for the Southern District of New York. The 
complaints allege violations of Sections 10(b) and 20(a) of the Securities Exchange Act of 1934, as amended, and Rule 10b-5 
promulgated thereunder relating to alleged misstatements or omissions in FedEx’s public filings with the SEC and other public 
statements during the period from September 19, 2017 to December 18, 2018. We are not currently able to estimate the probability of 
loss or the amount or range of potential loss, if any, at this stage of the litigation. 

Other Matters. FedEx and its subsidiaries are subject to other legal proceedings that arise in the ordinary course of business, including 
certain lawsuits containing various class-action allegations of wage-and-hour violations in which plaintiffs claim, among other things, 
that they were forced to work “off the clock,” were not paid overtime or were not provided work breaks or other benefits. In the 
opinion of management, the aggregate liability, if any, with respect to these other actions will not have a material adverse effect on our 
financial position, results of operations or cash flows. 

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FEDEX CORPORATION 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS  

NOTE 19: RELATED PARTY TRANSACTIONS  

Our Chairman and Chief Executive Officer, Frederick W. Smith, currently holds an approximate 10% ownership interest in the 
National Football League Washington Redskins professional football team and is a member of its board of directors. FedEx has a 
multi-year naming rights agreement with Washington Football, Inc. granting us certain marketing rights, including the right to name 
the stadium where the team plays and other events are held “FedExField.”  

- 137 - 

 
FEDEX CORPORATION 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS  

NOTE 20: SUMMARY OF QUARTERLY OPERATING RESULTS (UNAUDITED)  

 (in millions, except per share amounts) 
2019(1) 
Revenues 
Operating income 
Net income (loss)(2) 
Basic earnings (loss) per common share(3) 
Diluted earnings (loss) per common share(3) 
2018(4) 
Revenues 
Operating income 
Net income (5) 
Basic earnings per common share(3) 
Diluted earnings per common share(3) 

First 
Quarter 

Second 
Quarter 

Third 
Quarter 

Fourth 
Quarter 

  $ 

  $ 

17,052     $ 
1,071      
835      
3.15      
3.10      

15,297     $ 
971      
596      
2.22      
2.19      

17,824      $ 
1,168        
935        
3.56        
3.51        

16,313      $ 
1,115        
775        
2.89        
2.84        

17,010      $ 
911        
739        
2.83        
2.80        

16,526      $ 
858        
2,074        
7.74        
7.59        

17,807   
1,316   
(1,969 ) 
(7.56 ) 
(7.56 ) 

17,314   
1,328   
1,127   
4.23   
4.15   

(1)  The fourth quarter, third quarter, second quarter and first quarter of 2019 include $84 million, $69 million, $114 million and $121 
million, respectively, of TNT Express integration expenses (including any restructuring charges). The fourth quarter and third 
quarter of 2019 include business realignment costs of $316 million and $4 million, respectively. The fourth quarter includes a net 
loss of $3.9 billion related to the annual MTM retirement plans accounting adjustment. The second quarter of 2019 includes costs 
incurred in connection with the settlement of a legal matter involving FedEx Ground of $46 million.   

(2)  The income tax benefit for the fourth quarter of 2019 was unfavorably impacted by $200 million due to the lower statutory tax 

rate under the TCJA on fiscal 2019 earnings and the annual retirement plans accounting MTM adjustment. The third quarter, 
second quarter and first quarter of 2019 include $60 million, $150 million and $135 million, respectively, of tax benefits primarily 
from the lower statutory tax rate under the TCJA on fiscal 2019 earnings. The third quarter of 2019 includes a tax benefit of $90 
million from the reduction of a valuation allowance on certain tax loss carryforwards and a tax expense of $50 million related to a 
lower tax rate in the Netherlands applied to our deferred tax balances. The second quarter of 2019 includes a tax benefit of 
approximately $60 million from accelerated deductions claimed on our 2018 U.S. income tax return. In addition, we recognized a 
tax expense of $4 million in the second quarter of 2019 as a revision of the provisional benefit associated with the remeasurement 
of our net U.S. deferred tax liability upon completion of the accounting for the tax effects of the TCJA.    

(3)  The sum of the quarterly earnings per share may not equal annual amounts due to differences in the weighted-average number of 

shares outstanding during the respective periods. 

(4)  The fourth quarter, third quarter, second quarter and first quarter of 2018 include $136 million, $106 million, $122 million and 

$112 million, respectively, of TNT Express integration expenses (including any restructuring charges). The fourth quarter of 2018 
includes goodwill and other asset impairment charges related to FedEx Supply Chain of $380 million and a net gain of $10 
million related to the annual MTM retirement plans accounting adjustment. The fourth quarter and first quarter of 2018 include 
charges for legal reserves related to certain CBP matters involving FedEx Logistics of $1 million and $7 million, respectively.   

(5)  The fourth quarter of 2018 includes a $255 million net tax benefit from corporate structuring transactions as part of the ongoing 
integration of FedEx Express and TNT Express. The fourth quarter, third quarter, and second quarter of 2018 include $133 
million, $12 million, and $80 million, respectively, of tax benefits from foreign tax credits associated with distributions to the 
U.S. from foreign operations. The fourth quarter and third quarter of 2018 include $100 million and $165 million, respectively, of 
tax benefits related to a lower statutory income tax rate on fiscal 2018 earnings. In addition, the third quarter of 2018 includes the 
following TCJA-related items: a provisional benefit of $1.15 billion related to the remeasurement of our net U.S. deferred tax 
liability and a one-time benefit of $204 million from a $1.5 billion contribution to our U.S. Pension Plans. 

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FEDEX CORPORATION 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS  

NOTE 21: CONDENSED CONSOLIDATING FINANCIAL STATEMENTS  

We are required to present condensed consolidating financial information in order for the subsidiary guarantors of our public debt to 
continue to be exempt from reporting under the Securities Exchange Act of 1934, as amended.  

The guarantor subsidiaries, which are 100% owned by FedEx, guarantee $17.5 billion of our public debt. The guarantees are full and 
unconditional and joint and several. Our guarantor subsidiaries were not determined using geographic, service line or other similar 
criteria, and as a result, the “Guarantor Subsidiaries” and “Non-guarantor Subsidiaries” columns each include portions of our domestic 
and international operations. Accordingly, this basis of presentation is not intended to present our financial condition, results of 
operations or cash flows for any purpose other than to comply with the specific requirements for subsidiary guarantor reporting.  

- 139 - 

 
 
Condensed consolidating financial statements for our guarantor subsidiaries and non-guarantor subsidiaries are presented in the 
following tables (in millions):  

CONDENSED CONSOLIDATING BALANCE SHEETS  
May 31, 2019 

ASSETS 
CURRENT ASSETS 

Cash and cash equivalents 
Receivables, less allowances 
Spare parts, supplies, fuel, prepaid expenses and other, 
   less allowances 

Total current assets 

PROPERTY AND EQUIPMENT, AT COST 

Less accumulated depreciation and amortization 

Net property and equipment 
INTERCOMPANY RECEIVABLE 
GOODWILL 
INVESTMENT IN SUBSIDIARIES 
OTHER ASSETS 

LIABILITIES AND COMMON STOCKHOLDERS’ 
INVESTMENT 
CURRENT LIABILITIES 

Current portion of long-term debt 
Accrued salaries and employee benefits 
Accounts payable 
Accrued expenses 

Total current liabilities 

LONG-TERM DEBT, LESS CURRENT PORTION 
INTERCOMPANY PAYABLE 
OTHER LONG-TERM LIABILITIES 

Deferred income taxes 
Other liabilities 

Total other long-term liabilities 

COMMON STOCKHOLDERS’ INVESTMENT 

Guarantor 
Subsidiaries       

Non- 
guarantor 
Subsidiaries        Eliminations        Consolidated   

Parent 

 $ 

826    $ 
56      

158     $ 
5,603       

1,381     $ 
3,684       

(46 )   $ 
(227 )     

2,319   
9,116   

366      
1,248      
25      
17      
8      
2,877      
—      
33,725      
995      
38,853    $ 

953       
6,714       
55,341       
27,066       
28,275       
(405 )     
1,589       
5,449       
1,811       
43,433     $ 

332       
5,397       
4,145       
1,999       
2,146       
—       
5,295       
—       
1,789       
14,627     $ 

—       
(273 )     
—       
—       
—       
(2,472 )     
—       
(39,174 )     
(591 )     
(42,510 )   $ 

959    $ 
143      
16      
521      
1,639      
16,322      
—      

—      
3,135      
3,135      
17,757      
38,853    $ 

2     $ 
1,100       
1,469       
1,853       
4,424       
287       
—       

3     $ 
498       
1,808       
914       
3,223       
8       
2,472       

—     $ 
—       
(263 )     
(10 )     
(273 )     
—       
(2,472 )     

2,832       
3,965       
6,797       
31,925       
43,433     $ 

580       
1,095       
1,675       
7,249       
14,627     $ 

(591 )     
—       
(591 )     
(39,174 )     
(42,510 )   $ 

1,651   
13,086   
59,511   
29,082   
30,429   
—   
6,884   
—   
4,004   
54,403   

964   
1,741   
3,030   
3,278   
9,013   
16,617   
—   

2,821   
8,195   
11,016   
17,757   
54,403   

 $ 

 $ 

 $ 

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CONDENSED CONSOLIDATING BALANCE SHEETS  
May 31, 2018 

ASSETS 
CURRENT ASSETS 

Cash and cash equivalents 
Receivables, less allowances 
Spare parts, supplies, fuel, prepaid expenses and other, 
   less allowances 

Total current assets 

PROPERTY AND EQUIPMENT, AT COST 

Less accumulated depreciation and amortization 

Net property and equipment 
INTERCOMPANY RECEIVABLE 
GOODWILL 
INVESTMENT IN SUBSIDIARIES 
OTHER ASSETS 

LIABILITIES AND COMMON STOCKHOLDERS’ 
INVESTMENT 
CURRENT LIABILITIES 

Current portion of long-term debt 
Accrued salaries and employee benefits 
Accounts payable 
Accrued expenses 

Total current liabilities 

LONG-TERM DEBT, LESS CURRENT PORTION 
INTERCOMPANY PAYABLE 
OTHER LONG-TERM LIABILITIES 

Deferred income taxes 
Other liabilities 

Total other long-term liabilities 

COMMON STOCKHOLDERS’ INVESTMENT 

Guarantor 
Subsidiaries       

Non- 
guarantor 
Subsidiaries        Eliminations        Consolidated   

Parent 

 $ 

1,485    $ 
3      

257     $ 
4,970       

1,538     $ 
3,586       

(15 )   $ 
(78 )     

3,265   
8,481   

425      
1,913      
21      
17      
4      
1,487      
—      
33,370      
75      
36,849    $ 

878       
6,105       
51,232       
25,111       
26,121       
924       
1,709       
4,082       
1,854       
40,795     $ 

292       
5,416       
3,868       
1,839       
2,029       
—       
5,264       
—       
1,829       
14,538     $ 

—       
(93 )     
—       
—       
—       
(2,411 )     
—       
(37,452 )     
104       
(39,852 )   $ 

1,332    $ 
65      
16      
460      
1,873      
14,942      
—      

—      
619      
619      
19,415      
36,849    $ 

1     $ 
1,506       
1,332       
1,778       
4,617       
288       
—       

9     $ 
606       
1,719       
896       
3,230       
13       
2,411       

—     $ 
—       
(90 )     
(3 )     
(93 )     
—       
(2,411 )     

2,626       
3,432       
6,058       
29,832       
40,795     $ 

137       
1,126       
1,263       
7,621       
14,538     $ 

104       
—       
104       
(37,452 )     
(39,852 )   $ 

1,595   
13,341   
55,121   
26,967   
28,154   
—   
6,973   
—   
3,862   
52,330   

1,342   
2,177   
2,977   
3,131   
9,627   
15,243   
—   

2,867   
5,177   
8,044   
19,416   
52,330   

 $ 

 $ 

 $ 

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CONDENSED CONSOLIDATING STATEMENTS OF COMPREHENSIVE INCOME  
Year Ended May 31, 2019 

REVENUES 
OPERATING EXPENSES: 

Salaries and employee benefits 
Purchased transportation 
Rentals and landing fees 
Depreciation and amortization 
Fuel 
Maintenance and repairs 
Business realignment costs 
Intercompany charges, net 
Other 

OPERATING INCOME 
OTHER (EXPENSE) INCOME: 

Equity in earnings of subsidiaries 
Interest, net 
Other retirement plans expense 
Intercompany charges, net 
Other, net 

INCOME (LOSS) BEFORE INCOME TAXES 

Provision for income taxes 

NET INCOME (LOSS) 
COMPREHENSIVE INCOME (LOSS) 

 $ 
 $ 

Parent 

Guarantor 
Subsidiaries       

 $ 

—    $ 

50,431     $ 

Non- 
guarantor 
Subsidiaries        Eliminations        Consolidated   
69,693   

19,643     $ 

(381 )   $ 

138      
—      
6      
1      
—      
1      
320      
(765 )     
299      
—      
—      

540      
(586 )     
—      
606      
(20 )     
540      
—      
540    $ 
453    $ 

19,055       
10,344       
2,582       
2,877       
3,587       
2,475       
—       
(861 )     
6,674       
46,733       
3,698       

174       
54       
(2,675 )     
(442 )     
53       
862       
77       
785     $ 
838     $ 

5,583       
6,494       
779       
475       
302       
360       
—       
1,626       
3,256       
18,875       
768       

—       
3       
(576 )     
(164 )     
(64 )     
(33 )     
38       
(71 )   $ 
(324 )   $ 

—       
(184 )     
(7 )     
—       
—       
(2 )     
—       
—       
(188 )     
(381 )     
—       

(714 )     
—       
—       
—       
—       
(714 )     
—       
(714 )   $ 
(714 )   $ 

24,776   
16,654   
3,360   
3,353   
3,889   
2,834   
320   
—   
10,041   
65,227   
4,466   

—   
(529 ) 
(3,251 ) 
—   
(31 ) 
655   
115   
540   
253   

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CONDENSED CONSOLIDATING STATEMENTS OF COMPREHENSIVE INCOME  
Year Ended May 31, 2018 

REVENUES 
OPERATING EXPENSES: 

Salaries and employee benefits 
Purchased transportation 
Rentals and landing fees 
Depreciation and amortization 
Fuel 
Maintenance and repairs 
Goodwill and other asset impairment charges 
Intercompany charges, net 
Other 

OPERATING INCOME (LOSS) 
OTHER (EXPENSE) INCOME: 

Equity in earnings of subsidiaries 
Interest, net 
Other retirements plans income 
Intercompany charges, net 
Other, net 

INCOME (LOSS) BEFORE INCOME TAXES 

Provision for income taxes (benefit) 

NET INCOME (LOSS) 
COMPREHENSIVE INCOME (LOSS) 

 $ 
 $ 

Parent 

Guarantor 
Subsidiaries       

 $ 

—    $ 

48,601     $ 

Non- 
guarantor 
Subsidiaries        Eliminations        Consolidated 
65,450 

17,256     $ 

(407 )   $ 

149      
—      
5      
1      
—      
1      
—      
(437 )     
281      
—      
—      

4,572      
(541 )     
—      
544      
(3 )     
4,572      
—      
4,572    $ 
4,489    $ 

18,380       
9,134       
2,587       
2,644       
3,077       
2,294       
—       
(125 )     
6,227       
44,218       
4,383       

62       
46       
547       
(296 )     
(120 )     
4,622       
309       
4,313     $ 
4,263     $ 

5,266       
6,191       
776       
450       
297       
327       
380       
562       
3,118       
17,367       
(111 )     

—       
(224 )     
(7 )     
—       
—       
—       
—       
—       
(176 )     
(407 )     
—       

—       
(15 )     
51       
(248 )     
116       
(207 )     
(528 )     
321     $ 
291     $ 

(4,634 )     
—       
—       
—       
—       
(4,634 )     
—       
(4,634 )   $ 
(4,634 )   $ 

23,795 
15,101 
3,361 
3,095 
3,374 
2,622 
380 
— 
9,450 
61,178 
4,272 

— 
)
(510 
598 
— 
)
(7 
4,353 
)
(219 
4,572 
4,409 

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CONDENSED CONSOLIDATING STATEMENTS OF COMPREHENSIVE INCOME  
Year Ended May 31, 2017 

REVENUES 
OPERATING EXPENSES: 

Salaries and employee benefits 
Purchased transportation 
Rentals and landing fees 
Depreciation and amortization 
Fuel 
Maintenance and repairs 
Intercompany charges, net 
Other 

OPERATING INCOME 
OTHER (EXPENSE) INCOME: 

Equity in earnings of subsidiaries 
Interest, net 
Other retirements plans (expense) income 
Intercompany charges, net 
Other, net 

INCOME (LOSS) BEFORE INCOME TAXES 

Provision for income taxes 

NET INCOME (LOSS) 
COMPREHENSIVE INCOME (LOSS) 

Parent 

Guarantor 
Subsidiaries       

 $ 

—    $ 

44,823     $ 

Non- 
guarantor 
Subsidiaries        Eliminations        Consolidated   
60,319   

15,798     $ 

(302 )   $ 

123      
—      
5      
1      
—      
1      
(434 )     
304      
—      
—      

2,997      
(507 )     
—      
508      
(1 )     
2,997      
—      
2,997    $ 
2,922    $ 

17,137       
8,260       
2,517       
2,538       
2,476       
2,086       
179       
5,734       
40,927       
3,896       

68       
27       
516       
(299 )     
(134 )     
4,074       
1,439       
2,635     $ 
2,580     $ 

4,729       
5,495       
724       
456       
297       
287       
255       
2,885       
15,128       
670       

—       
(125 )     
(6 )     
—       
—       
—       
—       
(171 )     
(302 )     
—       

—       
1       
(45 )     
(209 )     
156       
573       
143       
430     $ 
314     $ 

(3,065 )     
—       
—       
—       
—       
(3,065 )     
—       
(3,065 )   $ 
(3,065 )   $ 

21,989   
13,630   
3,240   
2,995   
2,773   
2,374   
—   
8,752   
55,753   
4,566   

—   
(479 ) 
471   
—   
21   
4,579   
1,582   
2,997   
2,751   

 $ 
 $ 

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CONDENSED CONSOLIDATING STATEMENTS OF CASH FLOWS  
Year Ended May 31, 2019 

CASH PROVIDED BY (USED IN) OPERATING 
   ACTIVITIES 
INVESTING ACTIVITIES 
Capital expenditures 
Business acquisitions, net of cash acquired 
Proceeds from asset dispositions and other 
CASH USED IN INVESTING ACTIVITIES 
FINANCING ACTIVITIES 

Net transfers from (to) Parent 
Payment on loan between subsidiaries 
Intercompany dividends 
Principal payments on debt 
Proceeds from debt issuances 
Proceeds from stock issuances 
Dividends paid 
Purchase of treasury stock 
Other, net 

CASH USED IN FINANCING 
   ACTIVITIES 
Effect of exchange rate changes on cash 
Net decrease in cash and cash equivalents 
Cash and cash equivalents at beginning of period 
Cash and cash equivalents at end of period 

 $ 

Guarantor 
Subsidiaries       

Non- 
guarantor 
Subsidiaries        Eliminations        Consolidated   

Parent 

 $ 

66    $ 

4,885     $ 

693     $ 

(31 )   $ 

5,613   

(6 )     
—      
(45 )     
(51 )     

(4,920 )     
(9 )     
101       
(4,828 )     

193      
51      
—      
(1,310 )     
2,463      
101      
(683 )     
(1,480 )     
(9 )     

(674 )     
—      
(659 )     
1,485      
826    $ 

(259 )     
—       
106       
(117 )     
—       
—       
—       
—       
127       

(143 )     
(13 )     
(99 )     
257       
158     $ 

(564 )     
(57 )     
27       
(594 )     

66       
(51 )     
(106 )     
(9 )     
—       
—       
—       
—       
(122 )     

(222 )     
(34 )     
(157 )     
1,538       
1,381     $ 

—       
—       
—       
—       

—       
—       
—       
—       
—       
—       
—       
—       
—       

—       
—       
(31 )     
(15 )     
(46 )   $ 

(5,490 ) 
(66 ) 
83   
(5,473 ) 

—   
—   
—   
(1,436 ) 
2,463   
101   
(683 ) 
(1,480 ) 
(4 ) 

(1,039 ) 
(47 ) 
(946 ) 
3,265   
2,319   

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CASH PROVIDED BY (USED IN) OPERATING 
   ACTIVITIES 
INVESTING ACTIVITIES 
Capital expenditures 
Business acquisitions, net of cash acquired 
Proceeds from sale of business 
Proceeds from asset dispositions and other 
CASH USED IN INVESTING ACTIVITIES 
FINANCING ACTIVITIES 

Net transfers from (to) Parent 
Payment on loan between subsidiaries 
Intercompany dividends 
Principal payments on debt 
Proceeds from debt issuance 
Proceeds from stock issuances 
Dividends paid 
Purchase of treasury stock 
Other, net 

CONDENSED CONSOLIDATING STATEMENTS OF CASH FLOWS  
Year Ended May 31, 2018 

Guarantor 
Subsidiaries       

Non- 
guarantor 
Subsidiaries        Eliminations        Consolidated   

Parent 

 $ 

(2,837 )   $ 

6,767     $ 

712     $ 

32     $ 

4,674   

(1 )     
—      
—      
(6 )     
(7 )     

1,529      
663      
—      
—      
1,480      
327      
(535 )     
(1,017 )     
3      

(5,299 )     
(44 )     
—       
33       
(5,310 )     

(1,612 )   

—       
98       
(22 )     
—       
—       
—       
—       
7       

(363 )     
(135 )     
123       
15       
(360 )     

83       
(663 )     
(98 )     
(16 )     
—       
—       
—       
—       
—       

—       
—       
—       
—       
—       

—       
—       
—       
—       
—       
—       
—       
—       
—       

—       
—       
32       
(47 )     
(15 )   $ 

(5,663 ) 
(179 ) 
123   
42   
(5,677 ) 

—   
—   
—   
(38 ) 
1,480   
327   
(535 ) 
(1,017 ) 
10   

227   
72   
(704 ) 
3,969   
3,265   

CASH PROVIDED BY (USED IN) FINANCING 
   ACTIVITIES 
Effect of exchange rate changes on cash 
Net increase (decrease) in cash and cash equivalents 
Cash and cash equivalents at beginning of period 
Cash and cash equivalents at end of period 

2,450      
(5 )     
(399 )     
1,884      
1,485    $ 

(1,529 )     
4       
(68 )     
325       
257     $ 

(694 )     
73       
(269 )     
1,807       
1,538     $ 

 $ 

- 146 - 

 
  
  
 
   
   
      
       
       
       
   
   
   
   
   
   
   
      
       
       
       
   
   
   
   
   
   
   
   
   
   
   
   
   
   
 
CONDENSED CONSOLIDATING STATEMENTS OF CASH FLOWS  
Year Ended May 31, 2017 

CASH PROVIDED BY (USED IN) OPERATING 
   ACTIVITIES 
INVESTING ACTIVITIES 
Capital expenditures 
Proceeds from asset dispositions and other 
CASH PROVIDED BY (USED IN) INVESTING 
ACTIVITIES 
FINANCING ACTIVITIES 

Net transfers from (to) Parent 
Payment on loan between subsidiaries 
Intercompany dividends 
Principal payments on debt 
Proceeds from debt issuances 
Proceeds from stock issuances 
Dividends paid 
Purchase of treasury stock 
Other, net 

CASH PROVIDED BY (USED IN) FINANCING 
   ACTIVITIES 
Effect of exchange rate changes on cash 
Net increase (decrease) in cash and cash equivalents 
Cash and cash equivalents at beginning of period 
Cash and cash equivalents at end of period 

 $ 

Guarantor 
Subsidiaries       

Non- 
guarantor 
Subsidiaries        Eliminations        Consolidated   

Parent 

 $ 

(1,155 )   $ 

5,254     $ 

835     $ 

(4 )   $ 

4,930   

—      
34      

(4,694 )     
25       

(422 )     
76       

—       
—       

(5,116 ) 
135   

34      

(4,669 )     

(346 )     

—       

(4,981 ) 

421      
41      
—      
—      
1,190      
337      
(426 )     
(509 )     
(12 )     

1,042      
(11 )     
(90 )     
1,974      
1,884    $ 

(518 )     
(15 )     
1       
(55 )     
—       
—       
—       
—       
(13 )     

(600 )     
14       
(1 )     
326       
325     $ 

97       
(26 )     
(1 )     
(27 )     
—       
—       
—       
—       
43       

86       
(45 )     
530       
1,277       
1,807     $ 

—       
—       
—       
—       
—       
—       
—       
—       
—       

—       
—       
(4 )     
(43 )     
(47 )   $ 

—   
—   
—   
(82 ) 
1,190   
337   
(426 ) 
(509 ) 
18   

528   
(42 ) 
435   
3,534   
3,969   

- 147 - 

 
  
  
 
   
   
      
       
       
       
   
   
   
   
   
      
       
       
       
   
   
   
   
   
   
   
   
   
   
   
   
   
   
 
QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK  

INTEREST RATES. While we currently have market risk sensitive instruments related to interest rates, we have no significant 
exposure to changing interest rates on our long-term debt. As disclosed in Note 6 to the accompanying consolidated financial 
statements, we had outstanding fixed-rate long-term debt (exclusive of capital leases) with an estimated fair value of $17.8 billion at 
May 31, 2019 and outstanding fixed- and floating-rate long-term debt (exclusive of capital leases) with an estimated fair value of 
$16.6 billion at May 31, 2018. Market risk for long-term debt is estimated as the potential decrease in fair value resulting from a 
hypothetical 10% increase in interest rates and amounts to approximately $390 million as of May 31, 2019 and approximately $430 
million as of May 31, 2018. The underlying fair values of our long-term debt were estimated based on quoted market prices or on the 
current rates offered for debt with similar terms and maturities.  

We have interest rate risk with respect to our pension and postretirement benefit obligations. Changes in interest rates impact our 
liabilities associated with these retirement plans, as well as the amount of pension and postretirement benefit expense recognized. 
Declines in the value of plan assets could diminish the funded status of our pension plans and potentially increase our requirement to 
make contributions to the plans. Substantial investment losses on plan assets would also increase net pension expense.  

FOREIGN CURRENCY. While we are a global provider of transportation, e-commerce and business services, the majority of our 
transactions during the periods presented in this Annual Report are denominated in U.S. dollars. The principal foreign currency 
exchange rate risks to which we are exposed are in the euro, Chinese yuan, British pound, Canadian dollar, Australian dollar and 
Mexican peso. Historically, our exposure to foreign currency fluctuations is more significant with respect to our revenues than our 
expenses, as a significant portion of our expenses are denominated in U.S. dollars, such as aircraft and fuel expenses. Foreign currency 
fluctuations had a slightly positive impact on operating income in 2019 and a slightly negative impact on operating income in 2018. 
However, favorable foreign currency fluctuations also may have had an offsetting impact on the price we obtained or the demand for 
our services, which is not quantifiable. At May 31, 2019, the result of a uniform 10% strengthening in the value of the dollar relative 
to the currencies in which our transactions are denominated would result in a decrease in operating income of $63 million for 2020. 
This theoretical calculation required under SEC guidelines assumes that each exchange rate would change in the same direction 
relative to the U.S. dollar, which is not consistent with our actual experience in foreign currency transactions. In addition to the direct 
effects of changes in exchange rates, fluctuations in exchange rates also affect the volume of sales or the foreign currency sales price 
as competitors’ services become more or less attractive. The sensitivity analysis of the effects of changes in foreign currency exchange 
rates does not factor in a potential change in sales levels or local currency prices.  

We maintain derivative financial instruments to manage foreign currency fluctuations related to probable future transactions and cash 
flows denominated in currencies other than the currency of the transacting entity which impacts our exposure to foreign currency 
exchange risk. These derivatives are not designated as hedges and are accounted for at fair value with any profit or loss recorded in 
income, which was immaterial for 2019 and 2018.  

COMMODITY. While we have market risk for changes in the price of jet and vehicle fuel, this risk is largely mitigated by our indexed 
fuel surcharges. For additional discussion of our indexed fuel surcharges, see the “Results of Operations and Outlook — Consolidated 
Results — Fuel” section of “Management’s Discussion and Analysis of Results of Operations and Financial Condition.”  

- 148 - 

 
 
 
The following table sets forth (in millions, except per share amounts and other operating data) certain selected consolidated financial 
and operating data for FedEx as of and for the five years ended May 31, 2019. This information should be read in conjunction with the 
Consolidated Financial Statements, MD&A and other financial data appearing elsewhere in this Annual Report.  

SELECTED FINANCIAL DATA  

Operating Results 
Revenues 
Operating income(8) 
Income before income taxes 
Net income 
Per Share Data 
Earnings per share: 

Basic 
Diluted 

Average shares of common stock outstanding 
Average common and common equivalent shares 
   outstanding 
Cash dividends declared 
Financial Position 
Property and equipment, net 
Total assets(9) 
Long-term debt, less current portion(9) 
Common stockholders’ investment 
Other Operating Data 
FedEx Express aircraft fleet 

2019(1)(2)(3) 

2018(2)(3)(4) 

2017(2)(3)(5) 

2016(3)(6) 

2015(3)(7) 

 $ 

 $ 
 $ 

 $ 

 $ 

69,693    $ 
4,466      
655      
540      

65,450     $ 
4,272       
4,353       
4,572       

60,319     $ 
4,566       
4,579       
2,997       

50,365     $ 
4,168       
2,740       
1,820       

47,453   
3,407   
1,627   
1,050   

2.06    $ 
2.03    $ 
262      

17.08     $ 
16.79     $ 
267       

11.24     $ 
11.07     $ 
266       

6.59     $ 
6.51     $ 
276       

265      
2.60    $ 

272       
2.00     $ 

270       
1.60     $ 

279       
1.00     $ 

3.70   
3.65   
283   

287   
0.80   

30,429    $ 
54,403      
16,617      
17,757      

28,154     $ 
52,330       
15,243       
19,416       

25,981     $ 
48,552       
14,909       
16,073       

24,284     $ 
45,959       
13,733       
13,784       

20,875   
36,469   
7,187   
14,993   

681      

670       

657       

643       

647   

(1)  Results for 2019 include business realignment charges of $320 million ($243 million, net of tax, or $0.91 per diluted share), costs 
incurred in connection with the settlement of a legal matter involving FedEx Ground of $46 million ($43 million, net of tax, or 
$0.16 per diluted share) and a net U.S. deferred tax liability remeasurement of $4 million ($0.02 per diluted share) for lower tax 
rates. 

 (2)  Results include TNT Express integration expenses and restructuring charges of $388 million ($314 million, net of tax, or $1.18 
per diluted share) in 2019, $477 million ($372 million, net of tax, or $1.36 per diluted share) in 2018 and $327 million ($245 
million, net of tax, or $0.91 per diluted share) in 2017. These expenses are included in “Corporate, other and eliminations” and 
the FedEx Express segment. 

(3)  Results include the following: MTM retirement plans accounting adjustments: net loss of $3.9 billion ($3.0 billion, net of tax, or 
$11.22 per diluted share) in 2019; net gains of $10 million ($9 million, net of tax, or $0.03 per diluted share) in 2018 and $24 
million ($6 million, net of tax, or $0.02 per diluted share) in 2017; and net losses of $1.5 billion ($946 million, net of tax, or $3.39 
per diluted share) in 2016 and $2.2 billion ($1.4 billion, net of tax, or $4.81 per diluted share) in 2015. See Note 1 and Note 13 to 
the accompanying consolidated financial statements for additional information.  

(4)  Results for 2018 include tax benefits of $2.1 billion ($7.71 per diluted share), which includes benefits of $1.6 billion related to the 
TCJA as follows: a provisional benefit of $1.15 billion ($4.22 per diluted share) for the remeasurement of our net U.S. deferred 
tax liability for lower tax rates; a benefit of $204 million ($0.75 per diluted share) from an incremental pension contribution made 
in the third quarter and deductible against prior year taxes at 35%; and a benefit of approximately $265 million ($0.97 per diluted 
share) for the phase-in of the reduced tax rate applied to 2018 earnings. The remaining 2018 tax benefits include a net benefit of 
$255 million ($0.94 per diluted share) from corporate structuring transactions as part of the ongoing integration of FedEx Express 
and TNT Express and a benefit of $225 million ($0.83 per diluted share) from foreign tax credits associated with distributions to 
the U.S. from foreign operations. In addition, 2018 results include $380 million ($379 million, net of tax, or $1.39 per diluted 
share) of goodwill and other asset impairment charges related to FedEx Supply Chain and charges of $8 million ($6 million, net 
of tax, or $0.02 per diluted share) for legal reserves related to certain CBP matters involving FedEx Logistics.  

(5) 

 Results for 2017 include charges for legal reserves related to certain CBP matters involving FedEx Logistics for $39 million 
($24 million, net of tax, or $0.09 per diluted share) and charges in connection with the settlement of and certain expected losses 
relating to independent contractor litigation matters at FedEx Ground in the amount of $22 million ($13 million, net of tax, or 
$0.05 per diluted share). 

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(6)  Results for 2016 include provisions related to independent contractor litigation matters at FedEx Ground for $256 million, net of 
recognized immaterial insurance recovery ($158 million, net of tax, or $0.57 per diluted share), and expenses related to the 
settlement of a CBP notice of action involving FedEx Logistics in the amount of $69 million, net of recognized immaterial 
insurance recovery ($43 million, net of tax, or $0.15 per diluted share). Total transaction, financing and integration-planning 
expenses related to our TNT Express acquisition, as well as TNT Express’s immaterial financial results from the time of 
acquisition, were $132 million ($125 million, net of tax, or $0.45 per diluted share) during 2016. In addition, 2016 results include 
a $76 million ($0.27 per diluted share) favorable tax impact from an internal corporate legal entity restructuring to facilitate the 
integration of FedEx Express and TNT Express.  

(7)  Results for 2015 include impairment and related charges of $276 million ($175 million, net of tax, or $0.61 per diluted share) 
resulting from the decision to permanently retire and adjust the retirement schedule of certain aircraft and related engines. 
Additionally, results for 2015 include a charge of $197 million ($133 million, net of tax, or $0.46 per diluted share) in the fourth 
quarter to increase the legal reserve associated with the settlement of a legal matter at FedEx Ground to the amount of the 
settlement.  

(8) 

(9) 

Includes reclassifications to conform to the current year presentation of newly adopted pension guidance which requires us to 
report only the service cost component in the “Salaries and employee benefits” line item. The other components of net benefit 
cost are required to be presented in the income statement in other income, outside of income from operations. 

Includes adjustments in 2015 and 2016 related to our adoption of an accounting standard that requires us to classify debt issuance 
costs related to a recognized debt liability as a direct deduction from the carrying amount of that debt liability, rather than as an 
asset. 

- 150 - 

 
 
Report of Independent Registered Public Accounting Firm 

The Board of Directors and Stockholders 

FedEx Corporation 

We have audited the consolidated financial statements of FedEx Corporation (the Company) as of May 31, 2019 and 2018, and for 
each of the three years in the period ended May 31, 2019, and have issued our report thereon dated July 16, 2019 included elsewhere 
in this Form 10-K. Our audits of the consolidated financial statements included the financial statement schedule listed in Item 15(a) of 
this Form 10-K (the “schedule”). This schedule is the responsibility of the Company’s management. Our responsibility is to express an 
opinion on the Company’s schedule, based on our audits.   

In our opinion, the schedule presents fairly, in all material respects, the information set forth therein when considered in conjunction 
with the consolidated financial statements. 

/s/ Ernst & Young LLP 

Memphis, Tennessee 

July 16, 2019 

- 151 - 

 
 
FEDEX CORPORATION  
VALUATION AND QUALIFYING ACCOUNTS  
FOR THE YEARS ENDED MAY 31, 2019, 2018 AND 2017 
(IN MILLIONS)  

SCHEDULE II  

DESCRIPTION 
Accounts Receivable Reserves: 

Allowance for Doubtful Accounts 
2019 
2018 
2017 
Allowance for Revenue Adjustments 
2019 
2018 
2017 

Inventory Valuation Allowance: 

2019 
2018 
2017 

ADDITIONS 

BALANCE 
AT 
BEGINNING 
OF YEAR 

CHARGED 
TO 
EXPENSES     

CHARGED 
TO 
OTHER 

ACCOUNTS      DEDUCTIONS     

BALANCE 
AT 
END OF 
YEAR 

  $ 

  $ 

  $ 

199   $ 
115     
73     

202   $ 
137     
105     

268   $ 
237     
218     

295    $ 
246      
136      

—    $ 
—      
—    

28    $ 
27      
26      

—      $ 
—     
—     

373   (a) $ 
162   (a)   
94   (a)   

1,192   (b) $ 
1,173   (b)   
941   (b) 

1,215   (c) $ 
1,108   (c)   
909   (c)   

75      $ 
6     
—     

36      $ 
2     
7     

121   
199   
115   

179   
202   
137   

335   
268   
237   

(a)  Uncollectible accounts written off, net of recoveries, and other adjustments.  

(b)  Principally charged against revenue.  

(c) 

Service failures, rebills and other.  

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COMPARISON OF FIVE-YEAR CUMULATIVE TOTAL RETURN*

$200

$180

$160

$140

$120

$100

$80

$60

$40

$20

$0

5/14

5/15

5/16

5/17

5/18

5/19

* 

$100 invested on 5/31/14 in stock or index, including reinvestment of dividends. Fiscal year ending May 31.

FedEx Corporation

S&P 500

Dow Jones US Transportation Average

FEDEX CORPORATION BOARD OF DIRECTORS

Frederick W. Smith 
Chairman and Chief Executive Officer of 
FedEx Corporation

Shirley Ann Jackson(1)(2)(4)  
President of Rensselaer Polytechnic Institute 
Technological research university

John A. Edwardson(1*) 
Former Chairman and Chief Executive Officer of 
CDW Corporation 
Technology products and services company

Marvin R. Ellison(2)(3)(4) 
President and Chief Executive Officer of 
Lowe’s Companies, Inc. 
Home improvement retailer

Susan Patricia Griffith(3)(4)  
President and Chief Executive Officer of 
The Progressive Corporation 
Property and casualty insurance company

John C. (“Chris”) Inglis(2)(3*)(4) 
Professor at the U.S. Naval Academy

R. Brad Martin(1)(4) 
Chairman of RBM Venture Company 
Private investment company

Joshua Cooper Ramo(1)(3) 
Vice Chairman, Co-Chief Executive Officer of 
Kissinger Associates, Inc. 
Strategic advisory firm

Susan C. Schwab(2)(3)  
Professor at the University of Maryland  
School of Public Policy

David P. Steiner(4*)(5) 
Former Chief Executive Officer of 
Waste Management, Inc. 
Integrated waste management services company

Kimberly A. Jabal(1)(3) 
Chief Financial Officer of Unity Technologies 
Real-time 3D development company 

Paul S. Walsh(2*)  
Chairman of Compass Group PLC 
Food service and support services company

(1)  Audit Committee

(2)  Compensation Committee

(3) 

Information Technology Oversight Committee

(4)  Nominating & Governance Committee

(5)  Lead Independent Director

* 

Committee Chair

FEDEX CORPORATION EXECUTIVE OFFICERS

Frederick W. Smith 
Chairman and Chief Executive Officer

Donald F. Colleran 
President and Chief Executive Officer, FedEx Express

Mark R. Allen 
Executive Vice President, General Counsel and Secretary

Alan B. Graf, Jr.  
Executive Vice President and Chief Financial Officer

Jill C. Brannon 
Executive Vice President — Chief Sales Officer

Henry J. Maier 
President and Chief Executive Officer, FedEx Ground

Brie A. Carere 
Executive Vice President — Chief Marketing and 
Communications Officer

John A. Smith 
President and Chief Executive Officer, FedEx 
Freight Corporation

Robert B. Carter 
Executive Vice President — FedEx Information Services 
and Chief Information Officer

Rajesh Subramaniam 
President and Chief Operating Officer

CORPORATE INFORMATION

FEDEX CORPORATION: 942 South Shady Grove Road, 
Memphis, Tennessee 38120, (901) 818-7500, fedex.com

ANNUAL MEETING OF STOCKHOLDERS: Monday, 
September 23, 2019, 8:00 a.m. local time, FedEx Express 
World Headquarters, 3670 Hacks Cross Road, Building G, 
Memphis, Tennessee 38125.

STOCK LISTING: FedEx Corporation’s common stock is 
listed on the New York Stock Exchange under the ticker 
symbol FDX.

FINANCIAL INFORMATION: Copies of FedEx Corporation’s 
Annual Report on Form 10-K (Form 10-K), other documents 
filed with or furnished to the Securities and Exchange 
Commission (SEC) and other financial and statistical 
information are available through the Investor Relations 
section of our website at htttp://investors.fedex.com.

The information we post on our Investor Relations 
website could be deemed to be material information. We 
encourage investors, the media and others interested 
in FedEx to visit this website from time to time, as 
information is updated and new information is posted.

Company documents filed with or furnished to the SEC can 
also be found on the SEC’s website at www.sec.gov.

You will be mailed a copy of the Form 10-K, without 
charge, upon request to: FedEx Corporation Investor 
Relations, 942 South Shady Grove Road, Memphis, 
Tennessee 38120, (901) 818-7200, e-mail: ir@fedex.com.

INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM: 
Ernst & Young LLP, Memphis, Tennessee

CUSTOMER SERVICE: Call 1-800-Go-FedEx or visit fedex.com.

MEDIA INQUIRIES: Jenny Robertson, Vice 
President Corporate Communications, 3650 Hacks 
Cross Road, Memphis, TN 38125, (901) 434-4829, 
e-mail: mediarelations@fedex.com.

SHAREOWNER ACCOUNT SERVICES: Computershare, 
PO BOX 505000, Louisville, Kentucky 40233-5000, 
(800) 446-2617, www.computershare.com

DIRECT STOCK PURCHASE AND DIVIDEND 
REINVESTMENT: For information on the direct stock 
purchase and dividend reinvestment plan for FedEx 
Corporation common stock, call Computershare at 
(800) 446-2617 or visit their direct stock purchase plan 
website at www.computershare.com. This plan provides 
an alternative to traditional retail brokerage methods of 
purchasing, holding and selling FedEx common stock. This 
plan also permits shareowners to automatically reinvest 
their dividends to purchase additional shares of FedEx 
common stock.

INVESTOR RELATIONS: Mickey Foster, Vice President, 
Investor Relations, FedEx Corporation, 942 South Shady 
Grove Road, Memphis, Tennessee 38120, (901) 818-7200, 
e-mail: ir@fedex.com or visit investors.fedex.com

EQUAL EMPLOYMENT OPPORTUNITY: Our greatest 
asset is our people. We are committed to providing a 
workplace where our employees and contractors feel 
respected, satisfied and appreciated. Our policies are 
designed to promote fairness and respect for everyone. 
We hire, evaluate and promote employees, and engage 
contractors, based on their skills and performance. With 
this in mind, we will not tolerate certain behaviors. These 
include harassment, retaliation, violence, intimidation and 
discrimination of any kind involving race, color, religion, 
national origin, gender, sexual orientation, gender identity, 
gender expression, age, disability, veteran status or any 
other characteristic protected by federal, state or local law.

Our latest Global Citizenship Report is available at 
http://csr.fedex.com.

942 South Shady Grove Road Memphis, TN 38120fedex.comFEDEX CORPORATION 2019 ANNUAL REPORT