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Fifth Third Bancorp

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Sector Financial Services
Industry Banks - Regional
Employees 10,000+
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FY2020 Annual Report · Fifth Third Bancorp
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2 0 2 0   A N N U A L   R E P O R T  

D E A R   S H A R E H O L D E R S :

For 162 years, spanning a Civil War, two world 
wars, 34 recessions (including the Great 
Depression), 10 banking crises, and two severe 
global pandemics, Fifth Third Bank has stood 
firmly with our customers, communities and 
employees. We always rise to the occasion to 
help others and be a source of value and trust, 
especially in the most challenging times. 

In that regard, this past year was no different—

we remain steadfast in our resolve to always  
be a pillar of strength, guidance, and assistance  
for all. Yet in virtually every other way, 2020 was 
a unique and remarkably challenging year for 
many people, forever redefined by the fallout 
from the global COVID-19 pandemic that has 
reshaped the way many Americans bank, shop, 
work, communicate, and live. We have never 
witnessed anything like this in our lifetimes,  
and neither has our role as a business essential 
to the economy been so evident.  

With the economic 
fallout and even  
more devastating 
health crisis, my 
sincerest thoughts 
are with the millions 
who have been  
affected by the  
virus, including all  
those who have lost  
a loved one.  

RISING TO THE 
CHALLENGE

Several years of strong and steady financial 
results, combined with a diversified mix of 
fee revenues and a resilient balance sheet, 
give us the strength and capacity to serve 
our customers. As the pandemic began filling 
hospitals, shutting down businesses, and 
fundamentally changing life in the U.S. for  
many in early 2020, we at Fifth Third took 
proactive steps to continue to be there  
for our customers, our employees, and  
our communities. 

GUIDANCE FOR OUR CUSTOMERS

For all of our customers, we were a leader 
among our peers in offering hardship relief 
programs, even before the federal government 
implemented relief as part of the CARES Act.  

The relief we provided customers was one 
of the most valuable of assets—time—when, 
virtually overnight, the unprecedented 
economic sudden stop threatened the stability 
of both companies and households. We have 
provided various relief programs, including 
payment deferrals, covenant waivers, and other 
modifications in order to help our customers 
bridge the challenges of the pandemic, in 

2

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H

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NE T  IN CO ME : 
$1.4 BILLION

EA R NI NG S: 
$1.83 PER DILUTED 
SHARE

ASSETS: 
$205 BILLION

CO RE  D EPOS ITS : 
$157 BILLION

CO MMO N  DI V IDE NDS  PER SHARE : 
15% INCREASE

Greg D. Carmichael   
Chairman and Chief Executive Officer, 
Fifth Third Bancorp

addition to extending billions in total credit 
between consumer and commercial clients 
through 2020. Regulated banks like Fifth Third 
provide stability not only on an individual  
basis, but also on a macro level, acting as a 
massive shock absorber for the entire system. 

As bankers, we are proud that we fulfilled  
this critical function to help stabilize the 
broader economy.  

Specifically, for our small and mid-sized business 
customers, we take great pride in knowing 
that Fifth Third has played an essential role by 
our lending through the Paycheck Protection 
Program (PPP) through last year and into 2021. 
We have made a positive, direct, and significant 
impact on nearly 40,000 businesses that has 
protected approximately 605,000 jobs. 

We have stood resolute with our customers in 
order to help them get back on their feet, and 
we will continue to be there for them as a caring 
and trusted source of financial advice and capital. 
Their need was not dependent on their size or 
profitability, and neither was our service. As a 
result, 85% of the PPP loans we originated were 
less than $150,000. 

Despite our balance sheet’s skew toward larger,  
more resilient clients and our No. 53 SBA 
ranking prior to the pandemic, we became the 
No. 13 top PPP lender in 2020—a testament to 
the success we had in providing our existing 

customers with necessary funding and  
financial assistance. Our dedication to helping 
our customers through PPP lending has 
continued into 2021 with the latest round 
enacted in January. We are proud of the 
significant role Fifth Third continues to play 
in aiding small businesses throughout our 
footprint and will work diligently to remain  
a source of strength for our customers during 
this challenging time.

It is important to note that we invested a 
considerable amount of time, energy, and 
expense in our technology division to help 
our customers with the PPP process. These 
investments include technology solutions that 
help customers automate and streamline the 
process and minimize the time from application 
to funding, as well as helping clients with the 
forgiveness process. I am proud of our efforts 
to get it right for our customers in an efficient 
and operationally sound manner.  

Additionally, as we navigated the fallout from 
COVID-19, we developed cross-functional 
credit advisory forums in our Commercial 
business. They included senior members in 
credit risk, the line of business, and others 
in the organization with in-depth industry 
knowledge to drive consistent credit decisions 
in a holistic manner, while also helping clients 
find the right solutions for their circumstances. 

*As of and for the year ended December 31, 2020

FIFTH THIRD BANCORP 2020 ANNUAL REPORT  |  1

 
For our consumer customers, we directly 
reached out to them by making over  
3 million calls, proactively assessing their 
financial and even personal well-being 
throughout the pandemic. 

As part of the CARES Act relief, we offered 
hardship assistance when requested by the 
customer, which was one of our many relief 
programs. In addition to the accommodative 
payment deferral programs I mentioned earlier, 

ABOVE & BEYOND  
A FIFTH THIRD BETTER® 

In March 2020, employees at the 
Fremont Banking Center in West Michigan  
were making outbound calls to check 
in with customers. As employees asked 
if they could help in any way, one 
customer, a 98-year-old woman, burst 
into tears. She said she lived alone and 
that her caregiver was unable to deliver 
her groceries.

Employees at the banking center sprang 
into action. They investigated solutions 
only to learn that all resources were 
too overwhelmed to respond quickly. 
Employees pitched in their own money 
and personal time to shop for groceries 
and deliver supplies to the customer’s 
home. They also provided a list of local 
contact numbers that the customer 
could call for help in the future.

This is stepping up and delivering a 
customer experience above and beyond 
a Fifth Third better.®

Congratulations to 
Kyleigh Juska, Heather 
Youngs, Briana Oatis, 
and Jason Stalbaum 
for being recognized 
as Fifth Third 2020 
Summit Award winners. 
Nomination submitted  
by Shawn Niehaus.

2  

we also provided relief to our customers  
by halting vehicle repossessions and home 
foreclosure evictions and by waiving late fees 
and overdraft charges. Since the inception of 
our consumer hardship assistance programs, we 
processed more than 150,000 hardship requests, 
which represent approximately $3 billion in Fifth 
Third loan balances in addition to approximately 
$6 billion in our mortgage servicing portfolio.

Additionally, since the onset of the pandemic, 

we have kept approximately 99% of our 
branches open for business and fully 
operational, with modified health protocols  
to ensure the safety of our customers and 
branch employees and amended hours as 
appropriate. Our banking centers are the  
face of our company for many customers,  
so making sure they know we are there for 
them has meant a lot to many customers  
as a beacon of stability in uncertain times. 

We quickly mobilized so our customers could 
easily schedule appointments with our bankers 
for complex financial matters by calling their 
financial center, via our mobile app, or through 
our internet banking platform. For many of their  
banking needs, we continue to encourage  
our customers to use our highly rated  
digital platforms in addition to our network  
of approximately 52,000 fee-free ATMs.

STRENGTH FOR OUR EMPLOYEES

For our employees, starting in early February 
2020, our executive team and Board of Directors  
began actively planning and prioritizing 
our pandemic response efforts, which led 
us to quickly mobilize our workforce to 
accommodate remote access for a large 
number of employees. At our peak, over 95% 
of those working in non-customer facing roles 
were doing so remotely. As I mentioned, for 
employees who have not been able to do their 
job remotely, we acted quickly to adapt our 
safety measures. 

We continue to emphasize remote working 
arrangements for our employees wherever  
it is feasible and efficient to do so. The timing 
of a larger-scale return to our corporate  
offices will commence only when it is safe,  
and we may ultimately allow a more flexible 
work arrangement for certain employees  
going forward.

Face masks required SANITIZING WIPES READILY AVAILABLE

Sanitizing sprays readily available

Face masks required

HAND SANITIZER READILY AVAILABLE SOCIAL-DISTANCED WORK STATIONS
FACE MASKS REQUIRED Sanitizing wipes readily available

SANITIZING SPRAYS READILY AVAILABLE

Face masks required

SANITIZING 
WIPES

Social-distanced work stations
Face masks required SANITIZING WIPES READILY AVAILABLE
Face masks required
SANITIZING SPRAYS READILY AVAILABLE

FACE MASKS
REQUIRED

SANITIZING
SPRAYS

HAND 
SANITIZER

HAND SANITIZER READILY AVAILABLE SOCIAL-DISTANCED WORK STATIONS

Face masks required Sanitizing wipes readily available

HAND SANITIZER READILY AVAILABLE

MAINTAIN DIVERSE PROPERTY TYPES

Sanitizing sprays readily available

SOCIAL-DISTANCED
WORK STATIONS

HAND SANITIZER READILY AVAILABLE SOCIAL-DISTANCED WORK STATIONS

Face masks required

Strong underwriting & credit quality

Taking care of our 
employees’ health 
and safety has always 
been a top priority. We 
strictly follow guidelines 
of U.S. CDC officials 
regarding enhanced 
social distancing and 
protective measures 
and have improved our 
cleaning measures to 
safeguard employees 
and customers. 

Although we have taken precautions to mitigate 
health risks through our enhanced safety 
measures, we recognize the unavoidable  
risk being taken by our front-line employees 
given their role in providing essential banking 
services. To that end, we provided special 
payments of up to $1,000 per impacted 
employee. In addition to simply being the 

right thing to do, these measures also helped 
maintain call center operations and branch 
personnel at appropriate levels to serve our 
customers best. 

We took additional action for our employees, 
including providing free meals, enhanced 
paid time off, and other benefits during the 
pandemic. We paid employees for non-worked 
PTO and reloaded their sick time midway 
through the year, so they didn’t feel obligated 
to work if they were feeling ill. 

We also refunded unused and purchased 
vacation days and provided most employees 
with extra PTO for 2021 in acknowledgment 
that most were not able to use vacation time 
during the pandemic.

ASSISTANCE TO OUR COMMUNITIES

For our communities, Fifth Third was very 
active with helping various local, state, and 
national groups to respond to the pandemic.  
We led task force groups throughout our 
markets, including the Cincinnati USA Regional 
Chamber of Commerce’s RESTART task force, 
a collaboration of more than 20 CEOs to help 
businesses within the region tackle the collective 
challenges brought on by the pandemic.  

FIFTH THIRD BANCORP 2020 ANNUAL REPORT  |  3

Furthermore, we committed nearly $9 million in 
philanthropic funds to help address the effects 
of the COVID-19 pandemic. 

Our COVID-19 response efforts were acknowledged  
externally. In July 2020, we were recognized by  
an independent third party as the top-performing  
bank among the 12 largest U.S. retail banks, 
based on our pandemic response for our 
customers, communities, and employees.

PREPARING 
IN THE GOOD 
TIMES FOR THE 
HARD TIMES  
TO COME

While our performance during and after the 
onset of the pandemic was inspiring, it is worth 
spending a moment to share with you some 
of the deliberate actions we took before the 
pandemic that enabled us to be in a significantly 
stronger position for our customers today. 

Well before the current 
health crisis was upon 
us, we spent several 
years preparing for  
an eventual turn in the  
economic cycle by 
building a more resilient 
balance sheet. 

While we could not have predicted the specific 
catalyst that would put the global economy 
into a deep recession and the speed at which  
it unfolded, our actions before the downturn 
put us in a position of significant strength. 

TAKING DELIBERATE ACTIONS

We repositioned and optimized our balance 
sheet, diversified our lending exposures, and 

4 

enhanced the granularity of our loan portfolio 
through our 2019 acquisition of MB Financial. 
We have remained diligent with respect to client 
selection in our commercial business, focusing 
on generating relationships with clients who have 
more diversified and resilient balance sheets as 
well as multiple sources of repayment. We also 
reduced our highly monitored leveraged lending 
portfolio (which is centrally underwritten and 
well-diversified by industry and geography) 
by over 50% since 2015, and now this portfolio 
makes up just 3% of total loans.

Furthermore, we continue to be well 
positioned relative to peers in commercial 
real estate (CRE), an area that I believe is 
particularly vulnerable in the current economic 
environment. Thus we will maintain our relatively 
lower exposure versus peers and a focus on 
high-quality borrowers, predominantly on top-
tier developers with a track record of resilience 
and significantly lower loan-to-value ratios 
compared to the last downturn. 

Our portfolio is well diversified by geography 
(with no MSA weighting greater than 4% of 
the total CRE portfolio) and by property type, 
with a lower concentration of exposures to 
retail and hospitality. We also have the lowest 
concentration of CRE as a percentage of 
capital among our peers.  

In consumer lending, we have maintained 
our strong underwriting and credit quality 
standards, focusing primarily on prime and 
super prime borrowers. As a result, before 
the pandemic, our balance-weighted FICO 
score for consumer loans was 755. Since the 
pandemic, we enhanced underwriting within 
most of our portfolios, further enhancing 
credit quality. Additionally, around 90% of 
our total consumer portfolio is secured, with 
approximately 85% of our residential real  
estate portfolio in a first lien position.  

It is also worth noting that, across both our 
consumer and commercial portfolios, we 
have focused on maintaining geographical 
diversification through several national 
businesses, including our auto and residential 
mortgage businesses, as well as in our 
commercial and industrial and CRE loans.

Our credit risk is well diversified beyond our 
retail footprint through these national lending 

businesses. This will be instrumental in delivering 
a differentiated credit performance given the 
likelihood of an uneven economic recovery and 
uncertainties surrounding vaccine delivery.

In fact, strengthening our balance sheet has 
been a keystone of my tenure since becoming 
CEO in 2015. While we clearly did not see 
this specific pandemic coming, we had been 
preparing for an eventual downturn in the 
economy for some time. We have evaluated all 
of our businesses and exposures to ensure we 
perform well through-the-cycle, under various 
business and rate cycles, and not just when 
times are good.  

Our approach has served us well, as demon-
strated by our performance since the economic 
collapse in early 2020. This continues to be our 
guiding principle when assessing future growth 
opportunities today. We have maintained our  
disciplined client selection, stuck to our con-
servative underwriting, and maintained an 
overall balance sheet management approach 
focused on a long-term performance horizon.  

STANDING BY OUR CORE VALUES

In times like these, it is just as important  
to note what Fifth Third does not do.  

WE DO NOT:

• Engage in commodity trader lending. 

• Facilitate margin trading in our Private Bank 

or Institutional businesses. 

• Engage in mezzanine lending. 

• Originate or hold any material land lot loans. 

• Originate or hold student loan balances. 

• Originate large-ticket indirect leases. 

• Knowingly engage with businesses directly 

involved in bribery, child labor, illegal logging, 
and other prohibited activities listed in our 
Environmental and Social Policy. 

• Do business with debt collectors, high 

interest rate lenders, or manufacturers and 
distributors of military-style firearms for non-
law enforcement, non-military use without 
performing enhanced due diligence to ensure 
they are not in conflict with our Core Values 
and Code of Conduct. 

• Do business with clients in sectors with elevated  
environmental and social risks without enhanced  
due diligence to ensure a comprehensive 
understanding, including, but not limited to, 
forestry, palm oil, coal mining, nuclear power, 
and Arctic drilling.

Face masks required

Sanitizing wipes readily available

Focus on high-quality borrowers MAINTAIN DIVERSE PROPERTY TYPES

Maintain geographical diversification

SOCIAL-DISTANCED WORK STATIONS

SOCIAL-DISTANCED WORK STATIONS

SOCIAL-DISTANCED WORK STATIONS

HAND SANITIZER READILY AVAILABLE

FOCUS ON LONG-TERM PERFORMANCE

FOCUS ON HIGH-
QUALITY BORROWERS

MAINTAIN DIVERSE PROPERTY TYPES

MAINTAIN GEOGRAPHICAL DIVERSIFICATION

MAINTAIN DIVERSE
PROPERTY TYPES

Focus on long-term performance

STRONG UNDERWRITING & CREDIT QUALITY STANDARDS

Focus on high-quality borrowers
Strong underwriting & credit quality

MAINTAIN
GEOGRAPHICAL
DIVERSIFICATION

MAINTAIN DIVERSE PROPERTY TYPES

MAINTAIN DIVERSE PROPERTY TYPES

FOCUS ON LONG-TERM
PERFORMANCE

Focus on high-quality borrowers

Face masks required

STRONG UNDERWRITING & CREDIT QUALITY STANDARDS

STRONG UNDERWRITING & 
CREDIT QUALITY STANDARDS

Strong underwriting & credit quality

FIFTH THIRD BANCORP 2020 ANNUAL REPORT  |  5

FOCUS ON LONG-TERM PERFORMANCE

MAINTAIN DIVERSE PROPERTY TYPES

MAINTAIN DIVERSE PROPERTY TYPES

FOCUS ON LONG-TERM PERFORMANCE

In addition to our balance sheet strength, we 
have also been deliberate about diversifying 
our fee revenues in areas with a lower correla-
tion to key macroeconomic factors. This helps 
cushion the impact of lower rates and helps 
produce strong and steady results with lower 
volatility during economic downturns.

RESILIENT 
BALANCE SHEET

From a capital management perspective,  
we have taken action to ensure we continue  
to operate safely and soundly, with an ample  
cushion above the well capitalized regulatory 
levels. 

In early 2020 we proactively paused share 
repurchases before most U.S. banks and well 
before the Federal Reserve mandated that 
all 34 of the largest financial institutions had 
to suspend share repurchases and common 
dividend increases. 

Additionally, in the span of 12 months, we ran 
six company-wide stress tests for management 
and our Board of Directors to evaluate our 
resilience under a range of different severely 
adverse macroeconomic scenarios, assess 
additional shocks applied to idiosyncratic risks 
specific to Fifth Third, and evaluate additional 

areas of potential hidden risk in order to make 
forward-looking and data-driven decisions 
regarding our capital deployment plans.  

Our regulatory capital ratios improved 
through 2020 despite the impacts of building 
our credit reserves, with our CET1 ratio 
currently at its highest level in over two years. 
It is worth noting that we do not include the 
unrealized gains from our securities or hedges 
in our regulatory capital, which, at $3.5 billion 
at year’s end, equates to an incremental 
capital cushion of approximately 190 basis 
points. Our regulatory capital—combined 
with our allowance for credit losses and our 
accumulated other comprehensive income 
(AOCI)—remains best-in-class among peers.

We are also now 
carrying historic levels 
of excess liquidity, 
currently around 20 
times our prepandemic 
average. 

The liquidity on our balance sheet primarily 
reflects our strong and long-standing client 
relationships, our customers’ desire to remain 
extremely liquid in this dynamic environment, 
and the tepid investment and growth opportu-
nities compared to 2019. 

Sustainable Finance Goals

MAINTAIN DIVERSE PROPERTY TYPES

STRONG UNDERWRITING & CREDIT QUALITY STANDARDS

Forward-looking, data-driven decisions

THROUGH-THE-CYCLE PERFORMANCE

Focus on high-quality borrowers
Strong underwriting & credit quality

Remain liquid in current dynamic environment

RESILIENCY TESTING STRUCTURAL PROTECTION OF INVESTMENT PORTFOLIO

FORWARD-LOOKING,
DATA-DRIVEN DECISIONS 

MAINTAIN DIVERSE PROPERTY TYPES

THROUGH-THE-CYCLE PERFORMANCE

THROUGH-THE-CYCLE
PERFORMANCE

Resiliency testing

Focus on high-quality borrowers

FOCUS ON LONG-TERM PERFORMANCE

MAINTAIN DIVERSE PROPERTY TYPES

STRUCTURAL PROTECTION OF INVESTMENT PORTFOLIO

Remain liquid in current

Forward-looking, data-driven decisions
Resiliency testing STRUCTURAL PROTETION OF INVESTMENT PORTFOLIO

REMAIN LIQUID IN CURRENT 
DYNAMIC ENVIRONMENT

RESILIENCY
TESTING

STRUCTURAL
PROTECTION 
OF INVESTMENT 
PORTFOLIO

Remain liquid in current dynamic environment

6       

THROUGH-THE-CYCLE PERFORMANCE

FORWARD-LOOKING, DATA-DRIVEN DECISIONS

Structural protetion of investment portfolio

As a result, our loan-to-deposit ratio is also at  
a record low level. We will continue to evaluate 
opportunities to deploy our excess liquidity 
with our through-the-cycle performance 
lens to ensure we make the right decisions 
in order to improve our long-term financial 
performance.

We remain steadfast in our willingness to use 
the strength of our significant capital and 
liquidity position to provide maximum support 
to our customers and the overall economy.  
We believe that strength will serve us well over 
the long run. 

2020 FINANCIAL 
PERFORMANCE 

Our balance sheet strength stems from our 
ability to generate strong and steady financial 
results year in and year out, which we once 
again produced in 2020. Here are some of the 
key highlights.

Full year net income 
was $1.4 billion, or 
$1.83 per diluted share. 
We delivered strong 
financial performance 
despite the challenging 
operating environment 
brought on by the 
pandemic. 

We continued to generate peer-leading 
consumer household growth of 3% in 2020, 
with outsized success in Chicago and our key 
Southeast markets. While nearly doubling our 
reserves, we generated strong returns for the 
full year and even stronger returns in the fourth 
quarter of 2020.

Additionally, we navigated the unfavorable 
interest rate environment better than virtually 
all of our peers, given the Federal Reserve’s 

lowering short-term interest rates 150 basis 
points in a two-week period in early March 2020. 

We benefited from several actions we have 
taken over the past several years, including the 
structural protection of our investment portfolio, 
our long duration cashflow hedge portfolio, 
which will continue to provide long-term net 
interest margin protection for several years, 
and the proactive measures we have taken to 
manage our borrowing costs during 2020.

Notwithstanding the significant rate pressures, 
we generated strong pre-provision net revenue, 
reflecting record revenue in commercial bank-
ing (including record capital markets revenue), 
and wealth and asset management. We have 
achieved this even while maintaining our 
culture of expense discipline and demonstrat-
ing our commitment to consistent and solid 
through-the-cycle performance.

STRATEGIC 
PRIORITIES

As always, generating long-term shareholder 
value requires long-term planning and discipline 
in executing our strategy. Our key strategic  
priorities have not changed over the past several  
years, even since the onset of the pandemic.

ACCELERATE DIGITAL TRANSFORMATION

In an increasingly digital-first world, we are  
committed to delivering a banking experience 
that is simple, seamless, and secure. The pandemic  
has accelerated our focus on leveraging technology  
in order to digitally enable our customers.

This requires investing in areas of the company 
that will also generate efficiencies and scale 
benefits in areas such as digitization and auto-
mation (for example: in call center automation 
and other improvements in our middle market 
and back-office functions, including enhance-
ments in our commercial origination platform).

We also have introduced our digital mortgage 
application platform, which guides our borrowers  
through a self-service interface accessible on 
any device. With its launch in the third quarter, 

approximately 75% of retail and direct applica-
tions now run through our digital channel.

FIFTH THIRD BANCORP 2020 ANNUAL REPORT  |  7

We are also focused on 
improving the resiliency 
of our technology 
infrastructure to achieve 
a world-class network 
structure as more 
and more customer 
interactions are shifting 
to digital products.

We will continue to use technology to generate 
efficiencies throughout the organization while 
also providing a differentiated customer and 
employee experience.

INVEST TO DRIVE ORGANIC 
GROWTH AND PROFITABILITY

We continue to invest in our businesses to  
drive profitable organic growth and to improve 
both the employee and customer experience. 
Over the past year, we have made several 
investments to support our growth plans and 
maximize productivity.

In our retail franchise, we continue to invest in 
our Next Generation branch design, which is 
approximately 40% smaller, highly automated, 
and more interactive than our legacy branches.  

We currently have 50 next-gen banking 

8   

centers in our network, with more to come  
in 2021 and beyond. As we have continued  
to prioritize expanding our retail footprint in 
the Southeast, we opened our first location  
in South Carolina in September 2020.

Additionally, we continue to invest in expanding 
the reach of our middle market banking 
operations, adding key talent in the Southeast 
and in our newer middle market commercial 
banking markets in California and Texas. 

In our corporate banking business, we continue 
to see positive outcomes from our ongoing 
investments in both our sales force and 
technology. We also expect significant growth 
in our commercial fee-based businesses going 
forward, particularly in treasury management 
and other managed account services.

Further, we are investing in adding fee-
based capabilities, with a particular focus 
on supporting our commercial verticals. For 
instance, we recently upgraded the capabilities 
of our health care vertical, our largest and 
longest-standing vertical. The acquisition of 
Hammond Hanlon Camp, or H2C, provides 
investment banking and strategic advisory 
services for our health care clients. H2C 
strengthens our vertical and complements the 
capital markets capabilities provided by our 
Coker Capital team, which was added in 2018.

We continue to assess non-bank M&A oppor-
tunities where we believe we can generate 
strong returns and where it is additive to both 
our products and our service capabilities. This 
includes, but is not limited to, adding capabilities 
in areas such as wealth and asset management, 
payments, and capital markets.

EXPAND MARKET SHARE  
IN KEY GEOGRAPHIES

A strong retail branch network remains important 
in securing the primary customer relationship. 

Therefore, we remain committed to generating 
smart scale in our retail network by expanding 
in our faster-growing, existing Southeast markets,  
where we see stronger deposit growth trends, 
higher expected population growth, and 
greater market vitality than in some of our 
legacy markets. 

While we remain focused on expanding in 
high-growth markets where a top position is 

achievable to generate necessary scale, we  
also are optimizing our legacy network to  
meet evolving customer preferences. Over the 
past six years, we have reduced our number  
of branches at a rate of 2% per year with less 
than 1% incremental customer attrition and  
a 3:1 closure to opening ratio. 

Moving forward, 
we will continue to 
evaluate carefully the 
optimal size of our 
branch network given 
customer engagement 
preferences.

A good example of our ability to grow  
successfully while maintaining expense disci-
pline is in our Chicago market. Over the past 
year, we generated 4% household growth while 
maintaining our top 3 retail deposit market 
share and No. 2 middle-market relationship 
share in Chicago. This was achieved while  
rationalizing staffing, vendors, and branches 
and delivering on all our expense commitments 
as part of our acquisition of MB Financial.

MAINTAIN DISCIPLINE

To paraphrase legendary football coach Nick 
Saban, either you face the pain of discipline 
or the pain of disappointment, and if you can 
handle the first you never have to worry about 
the second. 

Over the past several years, we have main-
tained our culture of expense discipline.  

In 2020, we generated an adjusted efficiency 
ratio, which was stable compared to the  
previous year despite the challenging envi-
ronment. It was near a decade-low level, even 
as we continued to invest for future growth.

That notwithstanding, we took proactive and 
decisive steps beginning in the fall of 2020 
to right-size our expense base in the face 
of the revenue headwinds. We took action 
to reduce our staffing levels, renegotiated 
key vendor contracts, further optimized our 
branch network, realized non-branch real 

estate savings by reducing total corporate 
office space by 20%, and divested non-core 
businesses where we did not see a path 
forward to achieve the necessary scale to 
generate the appropriate returns. Those 
included our 401(k) record-keeping and our 
property and casualty insurance businesses. 

Streamlining the organization enables us to 
focus on the areas where we do have the  
scale to generate better returns. We will 
continue to prioritize areas where we see  
the highest probability of driving strong 
financial returns and generating long-term 
value for our shareholders. 

Our balance sheet 
strength, diversified 
revenues, and continued 
focus on disciplined 
expense management 
will serve us well 
as we navigate the 
environment in 2021  
and beyond.

FIFTH THIRD BANCORP 2020 ANNUAL REPORT  |  9

Sustainable Finance Goals

Women in Leadership Roles

Women in Leadership Roles EXCEEDED OUR COMMUNITY COMMITMENT
EXCEEDED OUR COMMUNITY COMMITMENT

Published E&S Policy

Accelerating racial equity, equality & inclusion
Accelerating racial equity, equality & inclusion

CARBON NEUTRAL IN OUR OPERATIONS

SUSTAINABLE FINANCE GOALS

EXCEEDED OUR COMMUNITY COMMITMENT
WOMEN IN LEADERSHIP ROLES EXCEEDED OUR COMMUNITY COMMITMENT

CARBON NEUTRAL IN OUR OPERATIONS

Sustainable Finance Goals
Sustainable Finance Goals

EXCEEDED OUR
COMMITMENT

Accelerating racial equity, equality & inclusion
Accelerating racial equity, equality & inclusion
Exceeded our Community Commitment
Exceeded our Community Commitment SUSTAINABLE FINANCE GOALS
SUSTAINABLE FINANCE GOALS

Carbon Neutral in our Operations
Carbon Neutral in our Operations

SUSTAINABLE
FINANCE GOALS

WOMEN IN
LEADERSHIP ROLES

PUBLISHED
E&S POLICY

ACCELERATING RACIAL EQUITY, EQUALITY & INCLUSION
ACCELERATING RACIAL EQUITY, EQUALITY & INCLUSION

Sustainable Finance Goals

RACIAL EQUITY, 

PUBLISHED E&S POLICY EXCEEDED

EQUALITY & INCLUSION

WOMEN IN LEADERSHIP ROLES

SUSTAINABLE FINANCE GOALS

WOMEN IN LEADERSHIP ROLES

CARBON NEUTRAL 

IN OUR OPERATIONS

THROUGH-THE-CYCLE PERFORMANCE

STRUCTURAL PROTECTION OF INVESTMENT PORTFOLIO

Structural protetion of investment portfolio

FOCUSED ON ESG

While our financial performance and priorities are 
critically important, it is equally important to note 
that generating sustainable value means taking 
into consideration the long-term implications 
of our actions for all our stakeholders, including 
shareholders. As evidenced by our pandemic 
response, I firmly believe in the important role 
that Fifth Third plays in society.

It is a privilege to be in a position to earn our 
stakeholders’ value and trust, and to improve 
the lives of customers and the well-being of our 
communities. It is a responsibility that we at Fifth 
Third do not take lightly. We strive always to do 
well by doing good. To communicate properly 
much of the great work we have been doing 
to generate value for all, this past year we 
published our inaugural Environmental, Social, 
and Governance (ESG) report.  

We have made substantial progress as an 
organization to improve our ESG-related 
outcomes, disclosures, and strategies. We 
have highly engaged leadership in our Board 
of Directors, with 11 directors experienced 
in ESG matters. Additionally, we created a 
management-level ESG Committee, which 
reports directly to the Nominating and 
Governance Committee of the Board, dedicated 
to focusing on Fifth Third’s ESG practices and 
reporting across a wide array of topics. 

The details of the tremendous work we have 
done to improve our ESG outcomes can be 
found in our ESG report or on our dedicated 
ESG webpage, but here are some of our key 
highlights at the Bank: 

10  

• Became the first U.S. commercial bank to join 

the SASB Alliance in the GRI community.

• Aligned our ESG report to internationally recog- 
nized frameworks (SASB, GRI, TCFD, UN SDGs).

• Completed external stakeholder materiality 

assessment to prioritize ESG topics.

• Reported 33% of the Fifth Third Bancorp’s 

Directors are women and earned recognition 
as a Winning “W” company for 2020 Women 
on Boards.

• Established an ESG Committee accountable 

to the Nominating and Corporate Governance 
Committee of the Board of Directors.

• Exceeded our five-year $32 billion 

Community Commitment.

• Announced our $8 billion 2025 sustainable 

finance goal. 

• Published Environmental & Social Policy.

• Maintained an “A-” Leadership Band score in 
2020 from CDP (as well as other ESG awards 
and accolades listed in the ESG Report).

• Published other important ESG materials, 

including a Human Rights Statement, Supplier 
Code of Conduct, and Commitment to Data 
Security and Privacy.

• Established an Executive Diversity Leadership 

Council and an Inclusion Toolkit. 

• Announced a $2.8 billion investment to 

accelerate racial equity, equality, and inclusion.

• Recognized by the Ethisphere Institute® as 
one of the World’s Most Ethical Companies.

Published E&S Policy

Sustainable Finance Goals

Women in Leadership Roles

THROUGH-THE-CYCLE PERFORMANCE

EXCEEDED OUR

COMMITMENT

PUBLISHED

E&S POLICY

STRUCTURAL PROTECTION OF INVESTMENT PORTFOLIO

Exceeded our Community Commitment

LEADERSHIP ROLES

WOMEN IN

SUSTAINABLE FINANCE GOALS

SUSTAINABLE

FINANCE GOALS

Structural protetion of investment portfolio

Women in Leadership Roles EXCEEDED OUR COMMUNITY COMMITMENT
EXCEEDED OUR COMMUNITY COMMITMENT

SUSTAINABLE FINANCE GOALS

Accelerating racial equity, equality & inclusion
Accelerating racial equity, equality & inclusion

CARBON NEUTRAL IN OUR OPERATIONS

EXCEEDED OUR COMMUNITY COMMITMENT
WOMEN IN LEADERSHIP ROLES EXCEEDED OUR COMMUNITY COMMITMENT

IN CLOSING
ACCELERATING RACIAL EQUITY, EQUALITY & INCLUSION
ACCELERATING RACIAL EQUITY, EQUALITY & INCLUSION

Sustainable Finance Goals

CARBON NEUTRAL IN OUR OPERATIONS

Sustainable Finance Goals
Sustainable Finance Goals

RACIAL EQUITY, 
EQUALITY & INCLUSION

PUBLISHED E&S POLICY EXCEEDED

Accelerating racial equity, equality & inclusion
Accelerating racial equity, equality & inclusion
Exceeded our Community Commitment SUSTAINABLE FINANCE GOALS
SUSTAINABLE FINANCE GOALS

WOMEN IN LEADERSHIP ROLES

Carbon Neutral in our Operations
Carbon Neutral in our Operations

WOMEN IN LEADERSHIP ROLES

CARBON NEUTRAL 
IN OUR OPERATIONS

We take our commitments to our 
customers, employees, communities, 
and shareholders very seriously, and we 
intend to continue delivering on those 
in the years ahead. None of that would 
be possible without the hard work and 
tremendous efforts by all of our employees 
across the Bank, and for that I am grateful 
and proud.

Our financial results continue to reflect  
our focused execution, discipline, and 
through-the-cycle principles. We remain 
committed to generating sustainable 
long-term value for our shareholders and 
anticipate that we will continue improving 
our relative performance as a top-performing 
regional bank.

Together, we are 
working to be the 
One Bank people 
most value and trust. 
Thank you for your 
continued support.

GREG D. CARMICHAEL
Chairman and Chief Executive Officer, 
Fifth Third Bancorp

FIFTH THIRD BANCORP 2020 ANNUAL REPORT  |  11

• Received a 100% on the Human Rights 

Campaign Foundation’s Corporate Equality 
Index for the sixth consecutive year.

• Launched the first-ever digital version of 
the Fifth Third Young Bankers Club®, our 
signature program developed in 2004 with 
nearly 30,000 students educated.

• We are the first U.S. regional bank to  
be carbon neutral in our operations. 

“There’s ESG in the 
banking sector, and then 
there’s Fifth Third Bank. 
And that is why we are 
happy to call Fifth Third 
CleanTechnica’s bank.”  

—CleanTechnica, a leading source for cleantech 
news and analysis (Jan. 20, 2021)

All members of the Fifth Third team—from 
every Board member to each and every 
employee—have a responsibility to contribute 
to generating sustainable value for our stake-
holders. This includes understanding Fifth 
Third’s ESG goals, as well as incorporating 
the consideration of ESG principles into 
Fifth Third’s operations and businesses. We 
will continue building on our momentum 
to provide enhanced ESG outcomes and 
disclosures going forward.

 
A BLUEPRINT FOR MEETING  
CHANGING NEEDS

In 2018, we announced an initiative to optimize 
our retail network that is repositioning our 
branch network to invest more in higher-
growth markets, even as we maintain a top 
market share in the Midwest. We also are 
redesigning our branches and digitizing our 
branch operations in an effort to meet ever-
evolving customer preferences. 

The financial centers themselves are evolving, 
too. Our redesigned branches will improve  
the customer experience by providing a  
more open atmosphere with increased digital  
capabilities. They will encompass approximately  
40% less square footage, but these new 
branches will meet our customers’ needs  
in fresh and exciting ways. 

Our efforts to more effectively integrate 
digital technology in this rapidly changing 
environment will continue to create significant 
shareholder value. The Fifth Third Mobile 
Banking app continues to average 4+ ratings 
in both the Apple App Store and Google Play 
Store. We continue to enhance the customer 
experience by making everyday banking 
possible anywhere at any time. 

With tech-enabled self-service capabilities 
that are human centered, customers can 
manage accounts, transfer funds, or pay bills 
online with ease. The seamless physical-digital 
integration provides innovative products and 
services that digitally equip our bankers to 
better serve and empower customers to attain 
their financial goals.

KEY BRANCH BANKING INITIATIVES

• Retail network optimization

• Branch redesign

• Digitizing branch operations

2

0

2

0

H

I

G

H

L

I

G

H

T

S
*

TOTAL REVENUE: 
$2.4 BILLION

AVERAGE LOANS: 
$15.0 BILLION

AVERAGE CORE DEP OSITS: 
$73.5 BILLION

DIGITAL BANKING CUSTOMERS: 
2.9 MILLION

FULL-SERVICE BANKING 
CENTERS: 
1,134

BRANCH 
BANKING

As our customers’ 
banking journey evolves, 
so do our branches. 

PERSONALIZED CUSTOMER EXPERIENCE 

From handling complex service needs  
to providing advice on important financial 
decisions, our financial centers enable 
customers to experience our company on  
a more personal level. They remain critical  
to the future of the Bank. 

At Fifth Third, we offer a complete suite of 
retail banking products and services through 
our localized, high-touch service model 
concentrated primarily in the Midwest and 
Southeast. While a brick-and-mortar presence 
remains important, we also provide customers 
with superior, integrated experiences across 
branch and digital banking channels—and we 
continue to expand our digital capabilities to 
adapt to evolving customer preferences.  

12 

*As of Dec. 31, 2020.

 
2

0

2

0

H

I

G

H

L

I

G

H

T

S
*

TOTA L  RE VEN UE: 
$700 MILLION

AV E RAGE  LOA NS : 
$25.6 BILLION

MO RTG AG E  SERV ICI NG 
PO RT FO LIO : 
$87 BILLION

DEALER INDIRECT AUTO   
LENDING NETWORK: 
~7,100

ADDRESSING PRESENT AND FUTURE 
LENDING NEEDS

To drive profitable growth, meet our 
customers’ changing needs and improve the 
customer experience, we have focused on 
expanding our personal lending offerings. 
We continue to explore ways to improve the 
financial well-being of our customers, while 
providing a holistic digital experience. 

We believe lasting relationships start by 
working proactively with borrowers to 
explore options that make sense with their 
current financial situation. To that end, we 
will always be committed to being better 
listeners and problem-solvers. 

CONSUMER 
LENDING

Creating new 
possibilities and lasting 
relationships.

HELPING CUSTOMERS WITH  
MAJOR PURCHASES

In Consumer Lending, we are here to help 
customers with their major purchases—whether 
buying a first home or purchasing a new car.

Offering competitive rates and a variety  
of products, our Consumer Lending division 
helps customers reach their goals, whether 
they’re short-term or long-term. That’s just  
the beginning. Our goal is to create lasting 
value for our customers well beyond the life  
of an initial loan. We do this by striving  
to make the loan process as simple as possible, 
whether credit customers come to the Bank 
through auto, mortgage or other consumer 
lending areas. 

AUTO & SPECIALTY LENDING

Fifth Third’s auto business is an important 
component of lending to consumers. Fifth 
Third is one of the largest bank originators  
of indirect auto loans in the country, and  
we continue to value these relationships  
with an extensive dealer network across our 
more than 40-state indirect auto footprint. 

Included is lending for RV, motorcycle,  
marine and power sport products.

MORTGAGE LENDING

The mortgage business is one of the Bank’s 
most cyclical. We managed well through the 
most recent cycle, in part due to a business 
model that can be adjusted quickly in 
response to the changing environment. 
Fifth Third is primarily an in-footprint retail 
lender, though we also have a broad-footprint 
direct channel and purchase loans through a 
correspondent channel. 

*As of Dec. 31, 2020.

FIFTH THIRD BANCORP 2020 ANNUAL REPORT  |  13

 
TOTAL REVENUE: 
$3.2 BILLION

AVERAGE LOANS: 
$66.6 BILLION

AVERAGE CORE DEPOSITS: 
$57.0 BILLION

2
0
2
0

H

I

G
H
L

I

G
H
T
S

*

COMMERCIAL 
BANKING
A strategic resource in 
our customers’ financial 
success. 

MAXIMIZING CLIENT VALUE 

Fifth Third’s Commercial Banking business 
is focused on building and deepening client 
relationships through a full-service platform 
that combines creative solutions with strategic 
insights in order to maximize client value. 

The comprehensive offerings of the Commercial 
Bank span from traditional lending and treasury 
management to capital markets and advisory 
services, with a full suite of complementary 
products delivered through the One Bank 
service model. Our wide range of services and 
depth of experience enable the Commercial 
Bank to address clients’ needs through strategic 
capital and financing solutions, as well as 
advanced payments capabilities.

Through focused segmentation and a broad 
range of solutions, the Commercial Bank 
targets clients in a wide range of industries, 
combining a national corporate banking and 
commercial real estate franchise, with a middle 
market banking group that primarily aligns 

with the Bank’s 11-state footprint, as well as  
California and Texas.

PLANNING FOR GREATER GROWTH  
AND MARKET SHARE

We continue to focus on strengthening our 
core middle market banking to expand market 
share and enhance profitability. In addition, we 
have been successful in using technology and 
analytical advancements, as well as leveraging 
the One Bank delivery model, to create strategic 
partnerships and generate higher returns.

EXPANDING OUR INDUSTRY EXPERTISE

Given the unique challenges our clients face  
in their respective industries, the Commercial 
Bank has specialized verticals that provide 
industry-specific banking expertise and com-
prehensive financial solutions. In addition to the 
renewable energy team expansion we initiated in 
2019, we continue to provide our clients industry 
expertise in consumer & retail, healthcare, financial 
institutions, technology, media & telecommunica-
tions, entertainment, and lodging & leisure.  

OFFERING ROBUST FINANCING 
SOLUTIONS AND STRATEGIC GUIDANCE

The Commercial Banking segment offers a wide  
range of solutions, including credit products, 
capital markets services and treasury manage-
ment services.

• The credit products group provides comprehensive 
specialized commercial financing solutions in asset 
based lending, equipment finance and traditional 
lending, which have been significantly enhanced with 
the addition of the strategic business from the MB  
Financial merger. We have materially strengthened our 
credit underwriting by adding experienced talent and 
by maintaining centralized credit and risk functions. 

• Capital markets provide critical market analysis,  

strategic guidance and precise execution of capital  
solutions through M&A advisory services, debt 
capital markets and equity capital markets. Addition-
ally, we offer a robust and state-of-the-art platform 
delivering financial risk management products.

• Treasury management solutions include integrated  

payables and receivables, risk management and 
liquidity solutions.

At the Commercial Bank, we are committed 
to providing advisory-based services helping 
businesses adapt to a changing economy, drive 
innovation and growth, and assure access to the 
working capital they need to meet their goals.

14 

*As of Dec. 31, 2020.

 
2

0

2

0

H

I

G

H

L

I

G

H

T

S
*

TOTA L  RE VEN UE: 
$665 MILLION

AV E RAGE  LOA NS : 
$3.7 BILLION

AV E RAGE  CO RE  DEPOSITS: 
$11.0 BILLION

ASSETS UNDER MANAGEMENT**: 
$54 BILLION

ASSETS  UNDE R CA RE**: 
$434 BILLION

connected and help navigate the unprecedented 
levels of change and challenges in 2020. 

ABOUT W&AM

Comprising two businesses, W&AM puts more 
than 100 years of experience to work for its 
individual and institutional clients:

Fifth Third Private Bank serves complex 
financial needs with teams of professionals 
dedicated to helping clients achieve their 
unique financial goals. 

Fifth Third Institutional Services provides 
custody, investment and retirement plan 
services for corporations, financial institutions, 
foundations, endowments and not-for-profit 
organizations. 

WEALTH &  
ASSET  
MANAGEMENT 
Delivering expert 
guidance to clients and 
continued growth to 
shareholders. 

By providing advice, guidance and platforms 
that are thoughtful and holistic—and by focusing 
on the unique needs of our clients—Wealth & 
Asset Management (W&AM) is poised to keep 
delivering strong results for shareholders. 

TWO-PRONGED CLIENT APPROACH 
LEADS TO A YEAR OF INCREASED ASSETS 

W&AM draws on the expertise of local advisors 
spanning the Bank’s footprint with support 
from robust digital capabilities. This approach 
enables advisors to create a personalized wealth 
strategy for our clients and their families. 

In 2020, total client assets under management 
grew to $54 billion. Additionally, the number 
of Private Bank households grew by 6 percent, 
with clients entrusting W&AM with more  
than an additional $2 billion in gross new  
assets under management, with more  
than $500 million of net new assets under 
management in the second half of the year. 

DIGITAL TRANSFORMATION HELPS 
BOLSTER GROWTH 

As our clients’ needs and preferences evolve, 
investment in secure technology is also 
essential for continued growth.  

Committed to the client experience, the 
business recently rolled out its digital and 
paperless client onboarding process. Today, the 
front, middle and back offices are all connected 
to eliminate what was once a manual process 
for client onboarding. 

Further, as clients increasingly turned to Fifth 
Third amid the pandemic, advisors leveraged 
the Bank’s Life360 platform to stay closely 

*As of Dec. 31, 2020.

**Includes trust and brokerage assets. 

FIFTH THIRD BANCORP 2020 ANNUAL REPORT  |  15

 
COMPANY FACTS 
Fifth Third Bancorp is a diversified financial services 
company headquartered in Cincinnati, Ohio. 

FIFTH THIRD BANK WAS ESTABLISHED IN 1858. AS OF DECEMBER 31, 2020, THE COMPANY HAD:

$205B
IN ASSETS

ACCESS TO APPROXIMATELY  

52,000 

FEE-
FREE 
ATMs

$54B

IN ASSETS UNDER 
MANAGEMENT*

1,134

FULL-SERVICE  
BANKING CENTERS

$434B
IN ASSETS 
UNDER CARE*

4 BUSINESS UNITS

BRANCH BANKING, COMMERCIAL 
BANKING, CONSUMER LENDING AND 
WEALTH & ASSET MANAGEMENT

FINANCIAL HIGHLIGHTS

COMMON EQUITY 
TIER 1 RATIO

CASH DIVIDENDS PER 
COMMON SHARE

AVERAGE 
ASSETS

%

1
1

:

E
L
A
C
S

N
B
0
0
0
5
1
$

.

:

E
L
A
C
S

.

1
6
0
9 1
3
0
1

.

5
7
9

.

4
3
0
1

.

4
2
0
1

.

1
.
1

:

E
L
A
C
S

3
5
0

.

.

4
9
4 0
7
0 0
6
0

.

.

8
0
.
1

.

3
2
4
9
1

.

4
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3
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1

7
1
.
2
4
1

.

3
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0
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1

8
1
.
2
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N
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0
0
0
0
2
$

.

:

E
L
A
C
S

2016 2017 2018 2019

2020

2016 2017 2018 2019

2020

2016 2017 2018 2019

2020

AVERAGE CORE  
DEPOSITS

BOOK VALUE  
PER SHARE

NET CHARGE-OFF 
RATIO

.

2
6
4
4
1

0
6
6
1
1

.

.

8
3
9
9

.

2
8
9
9

.

2
0
2
0
1

6
4
9
2

.

.

1
4
7
2

7
0
3
2

.

3
4
.
1
2

2
6
9
1

.

.

0
0
0
3
$

:

E
L
A
C
S

%
0
.
1

:

E
L
A
C
S

9
3
0

.

2
3
0

.

5
3
0

.

5
3
0

.

2
4
0

.

2016 2017 2018

2019

2020

2016 2017 2018

2019

2020

2016 2017 2018 2019

2020

16 

*Assets under management and assets under care include trust and brokerage assets. Fifth Third Bank, National Association. Member FDIC.  

  Equal Housing Lender.

 
 
 
 
 
 
Table of Contents 

 UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549

FORM 10-K 

ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF
THE SECURITIES EXCHANGE ACT OF 1934

For the fiscal year ended December 31, 2020 
Commission File Number 001-33653 

(Exact name of Registrant specified in its charter)

Ohio
(State or other jurisdiction
of incorporation or organization)

31-0854434
(I.R.S. Employer
Identification Number) 

38 Fountain Square Plaza 
Cincinnati, Ohio 45263 
(Address of principal executive offices)

Registrant's telephone number, including area code: (800) 972-3030 

Securities registered pursuant to Section 12(b) of the Act:

Title of each class:
Common Stock, Without Par Value
Depositary Shares Representing a 1/1000th Ownership Interest in a Share of 

Trading
Symbol(s):
FITB

Name of each exchange
on which registered:    
The NASDAQ Stock Market LLC

6.625% Fixed-to-Floating Rate Non-Cumulative Perpetual Preferred Stock, Series I

FITBI

The NASDAQ Stock Market LLC

Depositary Shares Representing a 1/40th Ownership Interest in a Share of 

6.00% Non-Cumulative Perpetual Class B Preferred Stock, Series A

FITBP

The NASDAQ Stock Market LLC

Depositary Shares Representing a 1/1000th Ownership Interest in a Share of 

4.95% Non-Cumulative Perpetual Preferred Stock, Series K

FITBO

The NASDAQ Stock Market LLC

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Yes: ☒ No: ☐

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act. Yes: ☐	No: ☒

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange 
Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been 
subject to such filing requirements for the past 90 days. Yes: ☒ No: ☐

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to 
Rule  405  of  Regulation  S-T  (§232.405  of  this  chapter)  during  the  preceding  12  months  (or  for  such  shorter  period  that  the  registrant  was 
required to submit such files). Yes: ☒ No: ☐

Indicate  by  check  mark  whether  the  registrant  is  a  large  accelerated  filer,  an  accelerated  filer,  a  non-accelerated  filer,  a  smaller  reporting 
company or an emerging growth company. See definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company” and 
“emerging growth company” in Rule 12b-2 of the Exchange Act.

Large accelerated filer ☒ Accelerated filer ☐ Non-accelerated filer ☐ Smaller reporting company ☐ Emerging growth company ☐ 

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying 
with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐

Indicate by check mark whether the registrant has filed a report on and attestation to its management’s assessment of the effectiveness of its 
internal  control  over  financial  reporting  under  Section  404(b)  of  the  Sarbanes-Oxley  Act  (15  U.S.C.  7262(b))  by  the  registered  public 
accounting firm that prepared or issued its audit report. ☒

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act). Yes: ☐	No: ☒ 

There  were  708,697,950  shares  of  the  Bancorp’s  Common  Stock,  without  par  value,  outstanding  as  of  January  31,  2021.  The  Aggregate 
Market Value of the Voting Stock held by non-affiliates of the Bancorp was $12,243,222,418 as of June 30, 2020.

17 Fifth Third Bancorp

Table of Contents 

DOCUMENTS INCORPORATED BY REFERENCE

This report incorporates into a single document the requirements of the U.S. Securities and Exchange Commission (the “SEC”) with respect 
to annual reports on Form 10-K and annual reports to shareholders. Sections of the Bancorp’s Proxy Statement for the 2021 Annual Meeting 
of Shareholders are incorporated by reference into Part III of this report.

Only  those  sections  of  this  2020  Annual  Report  to  Shareholders  that  are  specified  in  this  Cross  Reference  Index  constitute  part  of  the 
registrant’s Form 10-K for the year ended December 31, 2020. No other information contained in this 2020 Annual Report to Shareholders 
shall be deemed to constitute any part of this Form 10-K nor shall any such information be incorporated into the Form 10-K and shall not be 
deemed “filed” as part of the registrant’s Form 10-K.

10-K CROSS REFERENCE INDEX
PART I

Item 1.

Business

Employees

Segment Information

Average Balance Sheets

Analysis of Net Interest Income and Net Interest Income Changes

Investment Securities Portfolio

Loan and Lease Portfolio

Risk Elements of Loan and Lease Portfolio

Deposits

Return on Equity and Assets

Short-term Borrowings

Item 1A. Risk Factors

Item 1B. Unresolved Staff Comments

Item 2.

Properties

Item 3.

Legal Proceedings

Item 4. Mine Safety Disclosures

Information about our Executive Officers

PART II

Item 5. Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities

Item 6.

Selected Financial Data

Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations

Item 7A. Quantitative and Qualitative Disclosures About Market Risk

Item 8.

Financial Statements and Supplementary Data

Item 9.

Changes in and Disagreements with Accountants on Accounting and Financial Disclosure

Item 9A. Controls and Procedures

Item 9B. Other Information

PART III

Item 10. Directors, Executive Officers and Corporate Governance

Item 11. Executive Compensation

Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters

Item 13. Certain Relationships and Related Transactions, and Director Independence

Item 14. Principal Accounting Fees and Services

PART IV

Item 15. Exhibits, Financial Statement Schedules

Item 16. Form 10–K Summary

SIGNATURES

18 Fifth Third Bancorp

20-29

20, 71

73-82, 230-233

66

64-67

87-89, 158-160

86-87, 161-162

94-113

89-91

51

91-92, 189

30-43

44

44

44

44

45-46

47

51

52-128

128

128-233

234

234

236

236

236

236

236

236

237-241

241

242

Table of Contents 

FORWARD-LOOKING STATEMENTS
This report contains statements that we believe are “forward-looking statements” within the meaning of Section 27A of the Securities Act of 1933, as amended, and Rule 175 promulgated 
thereunder,  and  Section  21E  of  the  Securities  Exchange  Act  of  1934,  as  amended,  and  Rule  3b-6  promulgated  thereunder.  These  statements  relate  to  our  financial  condition,  results  of 
operations, plans, objectives, future performance, capital actions or business. They usually can be identified by the use of forward-looking language such as “will likely result,” “may,” “are 
expected to,” “is anticipated,” “potential,” “estimate,” “forecast,” “projected,” “intends to,” or may include other similar words or phrases such as “believes,” “plans,” “trend,” “objective,” 
“continue,” “remain,” or similar expressions, or future or conditional verbs such as “will,” “would,” “should,” “could,” “might,” “can,” or similar verbs. You should not place undue reliance on 
these statements, as they are subject to risks and uncertainties, including but not limited to the risk factors set forth in the Risk Factors section in Item 1A in this Annual Report on Form 10-K. 
When considering these forward-looking statements, you should keep in mind these risks and uncertainties, as well as any cautionary statements we may make. Moreover, you should treat 
these statements as speaking only as of the date they are made and based only on information then actually known to us. We undertake no obligation to release revisions to these forward-
looking statements or reflect events or circumstances after the date of this document. There are a number of important factors that could cause future results to differ materially from historical 
performance and these forward-looking statements. Factors that might cause such a difference include, but are not limited to: (1) effects of the global COVID-19 pandemic; (2) deteriorating 
credit quality; (3) loan concentration by location or industry of borrowers or collateral; (4) problems encountered by other financial institutions; (5) inadequate sources of funding or liquidity; 
(6) unfavorable actions of rating agencies; (7) inability to maintain or grow deposits; (8) limitations on the ability to receive dividends from subsidiaries; (9) cyber-security risks; (10) Fifth 
Third’s ability to secure confidential information and deliver products and services through the use of computer systems and telecommunications networks; (11) failures by third-party service 
providers; (12) inability to manage strategic initiatives and/or organizational changes; (13) inability to implement technology system enhancements; (14) failure of internal controls and other 
risk management systems; (15) losses related to fraud, theft, misappropriation or violence; (16) inability to attract and retain skilled personnel; (17) adverse impacts of government regulation; 
(18) governmental or regulatory changes or other actions; (19) failures to meet applicable capital requirements; (20) regulatory objections to Fifth Third’s capital plan; (21) regulation of Fifth 
Third’s derivatives activities; (22) deposit insurance premiums; (23) assessments for the orderly liquidation fund; (24) replacement of LIBOR; (25) weakness in the national or local economies; 
(26) global political and economic uncertainty or negative actions; (27) changes in interest rates; (28) changes and trends in capital markets; (29) fluctuation of Fifth Third’s stock price; (30) 
volatility in mortgage banking revenue; (31) litigation, investigations, and enforcement proceedings by governmental authorities; (32) breaches of contractual covenants, representations and 
warranties;  (33)  competition  and  changes  in  the  financial  services  industry;  (34)  changing  retail  distribution  strategies,  customer  preferences  and  behavior;  (35)  difficulties  in  identifying, 
acquiring or integrating suitable strategic partnerships, investments or acquisitions; (36) potential dilution from future acquisitions; (37) loss of income and/or difficulties encountered in the 
sale and separation of businesses, investments or other assets; (38) results of investments or acquired entities; (39) changes in accounting standards or interpretation or declines in the value of 
Fifth Third’s goodwill or other intangible assets; (40) inaccuracies or other failures from the use of models; (41) effects of critical accounting policies and judgments or the use of inaccurate 
estimates; (42) weather-related events, other natural disasters, or health emergencies (including pandemics); (43) the impact of reputational risk created by these or other developments on such 
matters  as  business  generation  and  retention,  funding  and  liquidity;  and  (44)  changes  in  law  or  requirements  imposed  by  Fifth  Third’s  regulators  impacting  our  capital  actions,  including 
dividend payments and stock repurchases.

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PART I
ITEM 1. BUSINESS
General Information
Fifth Third Bancorp (the “Bancorp” or “Fifth Third”), an Ohio corporation organized in 1975, is a bank holding company (“BHC”) as defined 
by  the  Bank  Holding  Company  Act  of  1956,  as  amended  (the  “BHCA”),  and  has  elected  to  be  treated  as  a  financial  holding  company 
(“FHC”) under the Gramm-Leach-Bliley Act of 1999 (“GLBA”) and regulations of the Board of Governors of the Federal Reserve System 
(the “FRB”).

The Bancorp is a diversified financial services company headquartered in Cincinnati, Ohio and is the indirect holding company of Fifth Third 
Bank, National Association (the “Bank”). As of December 31, 2020, Fifth Third had $205 billion in assets and operates 1,134 full-service 
Banking  Centers  and 2,397  Fifth  Third  branded  ATMs  in  Ohio,  Kentucky,  Indiana,  Michigan,  Illinois,  Florida,  Tennessee,  West  Virginia, 
Georgia, North Carolina and South Carolina. The Bancorp operates four main businesses: Commercial Banking, Branch Banking, Consumer 
Lending and Wealth & Asset Management. Fifth Third is among the largest money managers in the Midwest and, as of December 31, 2020, 
had  $434 billion in assets under care, of which it managed $54 billion for individuals, corporations and not-for-profit organizations. Investor 
information  and  press  releases  can  be  viewed  at  www.53.com.  Information  on  or  accessible  through  our  website  is  not  deemed  to  be 
incorporated into this Annual Report on Form 10-K. Website references in this Annual Report are merely textual references. Fifth Third’s 
common stock is traded on the NASDAQ® Global Select Market under the symbol “FITB.”

The  Bancorp’s  subsidiaries  provide  a  wide  range  of  financial  products  and  services  to  the  commercial,  financial,  retail,  governmental, 
educational,  energy  and  healthcare  sectors.  This  includes  a  variety  of  checking,  savings  and  money  market  accounts,  wealth  management 
solutions, payments and commerce solutions, insurance services and credit products such as commercial loans and leases, mortgage loans, 
credit  cards,  installment  loans  and  auto  loans.  These  products  and  services  are  delivered  through  a  variety  of  channels  including  the 
Company’s Banking Centers, other offices, telephone sales, the internet and mobile applications. The Bank has deposit insurance provided by 
the  Federal  Deposit  Insurance  Corporation  (the  “FDIC”)  through  the  Deposit  Insurance  Fund  (the  “DIF”).  Refer  to  Exhibit  21  filed  as  an 
attachment to this Annual Report on Form 10-K for a list of subsidiaries of the Bancorp as of February 15, 2021.

Additional information regarding the Bancorp’s businesses is included in Management’s Discussion and Analysis of Financial Condition and 
Results of Operations.

Availability of Financial Information
The  Bancorp  files  reports  with  the  SEC.  Those  reports  include  the  annual  report  on  Form  10-K,  quarterly  reports  on  Form  10-Q,  current 
reports  on  Form  8-K  and  annual  proxy  statement,  as  well  as  any  amendments  to  those  reports.  The  SEC  maintains  an  internet  site  that 
contains  reports,  proxy  and  information  statements  and  other  information  regarding  issuers  that  file  electronically  with  the  SEC  at 
www.sec.gov.  The  Bancorp’s  annual  report  on  Form  10-K,  quarterly  reports  on  Form  10-Q,  current  reports  on  Form  8-K,  annual  proxy 
statement and amendments to those reports filed or furnished pursuant to section 13(a) or 15(d) of the Exchange Act are accessible at no cost 
on the Bancorp’s website at www.53.com on a same day basis after they are electronically filed with or furnished to the SEC.

Information  about  the  Bancorp’s  Code  of  Business  Conduct  and  Ethics  (as  amended  from  time  to  time),  is  available  on  Fifth  Third’s 
corporate website at www.53.com. In addition, any future waivers from a provision of the Fifth Third Code of Business Conduct and Ethics 
covering any of Fifth Third’s directors or executive officers (including Fifth Third’s principal executive officer, principal financial officer, 
and principal accounting officer or controller) will be posted at this internet address.

Competition
The Bancorp, primarily through the Bank, competes for deposits, loans and other banking services in its principal geographic markets as well 
as in selected national markets as opportunities arise. In  addition to traditional financial institutions, the Bancorp competes with securities 
dealers, brokers, mortgage bankers, investment advisors, specialty finance, telecommunications, technology and insurance companies as well 
as large retailers. These companies compete across geographic boundaries and provide customers with meaningful alternatives to traditional 
banking services in nearly all significant products. The increasingly competitive environment is a result primarily of changes in regulation, 
changes  in  technology,  product  delivery  systems  and  the  accelerating  pace  of  consolidation  among  financial  service  providers.  These 
competitive trends are likely to continue.

Human Capital Resources
At December 31, 2020, the Bancorp had 19,872 full-time equivalent employees, compared to 19,869 at December 31, 2019. These employees 
support Fifth Third’s Vision to be the One Bank people most value and trust by upholding the Company’s four Core Values: Be Respectful & 
Inclusive, Take Accountability, Work as One Bank and Act with Integrity. 

Inclusion and Diversity 
Fifth  Third  strives  to  create  an  intentionally  inclusive,  diverse  and  thriving  workplace  where  each  person  feels  valued,  respected  and 
understood. 

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Our Human Capital programs are designed to attract, develop and retain a workforce that aims to reflect the communities we serve. As of 
December 31, 2020, the makeup of the Company’s employees consisted of approximately 59% women and approximately 26% persons of 
color. Additionally, the Bancorp adopted in 2019 a footprint-wide ban on salary history (by not asking for or using an applicant’s current 
salary as a factor in an employment offer) to immediately reduce historical gender or racial pay inequities.  

To strengthen a sense of belonging for all employees, the Bancorp operates a number of inclusion councils at both enterprise and regional 
levels,  as  well  as  local  Business  Resource  Groups  (BRGs)  in  the  following  categories:  African  American,  Asian  &  Pacific  Islander, 
Individuals with Disabilities, Latino, LGBTQ+, Military, Women’s and Young Professionals. Senior executives led eight virtual Enterprise 
BRGs in 2020 that enabled all employees to participate regardless of their work location—greatly expanding access for employees. In 2020, 
the Bancorp also launched a new Executive Diversity Leadership Council that is currently charged to develop and deliver strategic short- and 
long-term solutions to advance our diversity efforts relating to Black employees, communities and customers. 

Employee Engagement
Fifth Third believes that an engaged workforce is one of its most valuable assets in sustaining its success. The Bancorp’s Board of Directors 
and executive management oversee employee engagement on a regular basis by collecting employee feedback, primarily through employee 
viewpoints surveys. As further discussed later in this section, the Bancorp performed additional surveys in 2020 in response to the challenges 
of remote work and the COVID-19 pandemic. 

Compensation and Benefits
The  Bancorp  is  committed  to  providing  competitive  compensation  and  benefits  programs  that  reward  employees  for  delivering  the  right 
products  to  the  right  customers,  in  ways  that  consider  shareholders’  long-term  interests,  while  also  staying  within  the  Bancorp’s  risk 
tolerance. These programs include an $18 per hour minimum wage, a 401(k) retirement program that pays a match up to 7% of an employee’s 
compensation and other traditional benefits. The Bancorp also offers parental bonding leave, and several other health, wellness and financial 
benefits programs and services that assist employees in maintaining a healthy work-life balance. 

Human Capital Response to COVID-19 Pandemic 
The  Bancorp  took  significant  measures  to  provide  employees  with  a  sense  of  safety,  security  and  certainty  in  response  to  the  COVID-19 
pandemic. Approximately 50% of employees were transitioned to remote work, supported through enhanced technology solutions, revised 
hiring  and  onboarding  programs  and  increased  communication.  The  Bancorp  also  rewarded  specific  employees  who  provided  front-line, 
essential banking services during the pandemic with special one-time payments of up to $1,000.

To protect the health and safety of employees and customers and consistent with CDC, state and local guidance, Fifth Third established social 
distancing, hygiene and environmental safety protocols for on-site workers at the Bancorp’s banking centers and offices. The Bancorp also 
provided free COVID-19 testing for employees enrolled in Fifth Third’s medical coverage, provided backup child care solutions to address 
evolving needs and increased paid time away (including mid-year replenishment of sick days, providing additional vacation days to eligible 
employees to use in 2021 and reimbursing employees for unused vacation time in certain situations). The Bancorp also developed tracking 
and reporting solutions to monitor employee health and work situations related to the COVID-19 pandemic.

Fifth Third also conducted pulse surveys with employees in 2020 to collect feedback on employees’ well-being and their perspective on the 
Bancorp’s pandemic response. 

Acquisitions and Investments
The Bancorp’s strategy for growth includes strengthening its presence in core markets and broadening its product offerings while taking into 
account the integration and other risks of growth. The Bancorp evaluates strategic acquisition and investment opportunities and conducts due 
diligence activities in connection with possible transactions. As a result, discussions, and in some cases, negotiations regarding acquisitions 
and  investments  may  take  place  and  future  transactions  involving  cash,  debt  or  equity  securities  may  occur.  These  typically  involve  the 
payment of a premium over book value and current market price, and therefore, some dilution of book value and net income per share may 
occur with any future transactions.

Regulation and Supervision
In addition to the generally applicable state and federal laws governing businesses and employers, the Bancorp and the Bank are subject to 
extensive  regulation  and  supervision  under  federal  and  state  laws  and  regulations  applicable  to  financial  institutions  and  their  parent 
companies. Virtually all aspects of the business of the Bancorp and the Bank are subject to specific requirements or restrictions and general 
regulatory  oversight.  The  principal  objectives  of  state  and  federal  banking  laws  and  regulations  and  the  supervision,  regulation  and 
examination of banks and their parent companies (such as the Bank and the Bancorp) by bank regulatory agencies are the maintenance of the 
safety and soundness of  financial institutions, the maintenance of the federal deposit insurance system and the protection of consumers or 
classes of consumers, rather than the protection of shareholders or debtholders of a bank or the parent company of a bank. The Bancorp and 
its  subsidiaries  are  subject  to  an  extensive  regulatory  framework  of  complex  and  comprehensive  federal  and  state  laws  and  regulations 
addressing the provision of banking and other financial services and other aspects of the Bancorp’s businesses and operations. The Dodd-
Frank  Wall  Street  Reform  and  Consumer  Protection  Act  (“Dodd-Frank”)  and  legislation  modifying  Dodd-Frank,  the  Economic  Growth, 

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Regulatory Relief and Consumer Protection Act of 2018 (“EGRRCPA”), will continue to impact the Bancorp and the Bank. To the extent the 
following material describes statutory or regulatory provisions, it is qualified in its entirety by reference to the particular statute or regulation.

Both the scope of the laws and regulations and the intensity of the supervision to which the Bancorp and its subsidiaries are subject increased 
in response to the financial crisis, as well as other factors, such as technological and market changes. Regulatory enforcement and fines have 
also  increased  across  the  banking  and  financial  services  sector.  Many  of  these  changes  have  occurred  as  a  result  of  Dodd-Frank  and  its 
implementing regulations, most of which are now in place. While the regulatory environment has recently been in a period of rebalancing the 
post  financial  crisis  framework,  the  Bancorp  expects  that  its  business  will  remain  subject  to  extensive  regulation  and  supervision.  It  is 
possible that the intensity of regulation and supervision will be higher in the Biden Administration.

On May 24, 2018, the EGRRCPA was signed into law. Among other regulatory changes, the EGRRCPA amends various sections of  Dodd-
Frank, including section 165, which was revised to raise the asset thresholds for determining the application of enhanced prudential standards 
for  BHCs.  The  EGRRCPA’s  increased  asset  thresholds  took  effect  immediately  for  BHCs  with  total  consolidated  assets  less  than 
$100  billion,  with  the  exception  of  risk  committee  requirements,  which  now  apply  to  publicly-traded  BHCs  with  $50  billion  or  more  of 
consolidated  assets.  BHCs  with  consolidated  assets  between  $100  billion  and  $250  billion,  including  the  Bancorp,  were  subject  to  the 
enhanced prudential standards that applied to them before enactment of EGRRCPA until December 31, 2019, when rules adopted by the FRB 
that tailor the applicability of enhanced prudential standards and capital and liquidity requirements for BHCs with $100 billion or more in 
total consolidated assets became effective, as described in detail below.

On October 10, 2019, the FRB adopted a rule that adjusts the thresholds at which certain enhanced prudential standards (“EPS”) apply to 
BHCs with $100 billion or more in total consolidated assets (the “EPS Tailoring Rule”) and the FRB, the Office of the Comptroller of the 
Currency  (the “OCC”)  and  FDIC  adopted  a  rule  that  similarly  adjusts  the  thresholds  at  which  certain  other  capital  and  liquidity  standards 
apply to BHCs and banks with $100 billion or more in total consolidated assets (the “Capital and Liquidity Tailoring Rule” and, together with 
the  EPS  Tailoring  Rule,  the  “Tailoring  Rules”).  The  Tailoring  Rules  establish  four  risk-based  categories  of  institutions,  and  the  extent  to 
which enhanced prudential standards and certain other capital and liquidity standards apply to these BHCs and banks depends on the banking 
organization’s category. Under the Tailoring Rules, the Bancorp and the Bank each qualify as a Category IV banking organization subject to 
the least restrictive of the requirements applicable to firms with $100 billion or more in total consolidated assets.

Regulators
The Bancorp and/or the Bank are subject to regulation and supervision primarily by the FRB, the Consumer Financial Protection Bureau (the 
“CFPB”) and the OCC and additionally by certain other functional regulators and self-regulatory organizations. The Bancorp is also subject 
to regulation by the SEC by virtue of its status as a public company and due to the nature of some of its businesses. The Bank is also subject 
to regulation by the FDIC, which insures the Bank’s deposits as permitted by law.

The federal and state laws and regulations that are applicable to banks and to BHCs regulate, among other matters, the scope of the Bancorp’s 
and the Bank’s businesses, their activities, their investments, their capital and liquidity levels, their ability to make capital distributions (such 
as share repurchases and dividends), their reserves against deposits, the timing of the availability of deposited funds, the amount of loans to 
individual and related borrowers and the nature, the amount of and collateral for certain loans, and the amount of interest that may be charged 
on loans, as applicable. Various federal and state consumer laws and regulations also affect the services provided to consumers.

The Bancorp and the Bank are required to file various reports with and are subject to examination by various regulators, including the FRB 
and  the  OCC.  The  FRB,  the  OCC  and  the  CFPB  have  the  authority  to  issue  orders  for  BHCs  and  banks  to  cease  and  desist  from  certain 
banking practices and violations of conditions imposed by, or violations of agreements with, the FRB, the OCC and the CFPB. Certain of the 
Bancorp’s  and  the  Bank’s  regulators  are  also  empowered  to  assess  civil  money  penalties  against  companies  or  individuals  in  certain 
situations, such as when there is a violation of a law or regulation. Applicable state and federal laws also grant certain regulators the authority 
to impose additional requirements and restrictions on the activities of the Bancorp and the Bank and, in some situations, the imposition of 
such additional requirements and restrictions will not be publicly available information.

The  following  discussion  describes  certain  elements  of  the  comprehensive  regulatory  framework  applicable  to  the  Bancorp  and  its 
subsidiaries. This discussion is not intended to describe all laws and regulations applicable to the Bancorp, the Bank, and the Bancorp’s other 
subsidiaries.

Acquisitions
The BHCA requires the prior approval of the FRB for a BHC to acquire substantially all the assets of a bank or to acquire direct or indirect 
ownership or control of more than 5% of any class of the voting shares of any bank, BHC or savings association, or to increase any such non-
majority ownership or control of any bank, BHC or savings association, or to merge or consolidate with any BHC.

The BHCA generally prohibits a BHC from acquiring a direct or indirect interest in or control of more than 5% of any class of the voting 
shares of a company that is not a bank or a BHC and from engaging directly or indirectly in activities other than those of banking, managing 
or  controlling  banks  or  furnishing  services  to  its  banking  subsidiaries,  except  that  it  may  engage  in  and  may  own  shares  of  companies 

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engaged in certain activities the FRB has determined to be so closely related to banking or managing or controlling banks as to be proper 
incident thereto.

Financial Holding Companies
The Bancorp is registered as a BHC with the FRB under the BHCA and qualifies for and has elected to become an FHC. An FHC is permitted 
to engage directly or indirectly in a broader range of activities than those permitted for a BHC under the BHCA. Permitted activities for an 
FHC  include  securities  underwriting  and  dealing,  insurance  underwriting  and  brokerage,  merchant  banking  and  other  activities  that  are 
declared by the FRB, in cooperation with the Treasury Department, to be “financial in nature or incidental thereto” or are declared by the 
FRB unilaterally to be “complementary” to financial activities. In addition, an FHC is allowed to conduct permissible new financial activities 
or acquire permissible non-bank financial companies with after-the-fact notice to the FRB. A BHC may elect to become an FHC if the BHC 
is  well-capitalized  and  is  well  managed  and  each  of  its  banking  subsidiaries  is  well-capitalized,  is  well  managed  and  has  at  least  a 
“Satisfactory”  rating  under  the  Community  Reinvestment  Act  (“CRA”).  To  maintain  FHC  status,  a  BHC  must  continue  to  meet  these 
requirements. The failure to meet such requirements could result in material restrictions on the activities of the FHC and may also adversely 
affect the FHC’s ability to enter into certain transactions (including mergers and acquisitions) or obtain necessary approvals in connection 
therewith,  as  well  as  loss  of  FHC  status.  If  restrictions  are  imposed  on  the  activities  of  an  FHC,  such  information  may  not  necessarily  be 
available to the public.

Dividends
The  Bancorp  is  a  legal  entity  separate  and  distinct  from  its  subsidiaries  and  depends  in  part  upon  dividends  received  from  its  direct  and 
indirect subsidiaries, including the Bank, to fund its activities, including its ability to make capital distributions, such as paying dividends or 
repurchasing shares. Under federal law, there are various limitations on the extent to which the Bank can declare and pay dividends to the 
Bancorp, including those related to regulatory capital requirements, general regulatory oversight to prevent unsafe or unsound practices, and 
federal banking law requirements concerning the payment of dividends out of net profits, surplus, and available earnings. Certain contractual 
restrictions also may limit the ability of the Bank to pay dividends to the Bancorp. No assurances can be given that the Bank will, in any 
circumstances, pay dividends to the Bancorp.

The Bancorp’s ability to declare and pay dividends is similarly limited by federal banking law and FRB regulations and policy. The FRB has 
authority to prohibit BHCs from making capital distributions if they would be deemed to be an unsafe or unsound practice. The FRB has 
indicated generally that it may be an unsafe or unsound practice for BHCs to pay dividends unless a BHC’s net income is sufficient to fund 
the dividends and the expected rate of earnings retention is consistent with the organization’s capital needs, asset quality and overall financial 
condition. In addition, the Bancorp’s ability to make capital distributions, including paying dividends and repurchasing shares, is subject to 
the  Bancorp  complying  with  the  automatic  restrictions  on  capital  distributions  under  the  FRBs  capital  rules  (“CCAR”)  process  discussed 
below (see Regulatory Capital Requirements below).

In response to the uncertainty caused by the COVID-19 pandemic, certain large BHCs, including the Bancorp, were not permitted to make 
share repurchases, subject to certain limited exceptions, during the third and fourth quarters of 2020, but were permitted to make dividend 
payments  subject  to  limits  based  on  the  amount  of  dividends  paid  in  the  second  quarter  and  the  firm’s  average  net  income  for  the  four 
preceding quarters. For the first quarter of 2021, provided that a BHC does not increase its common stock dividends higher than the level paid 
in the second quarter of 2020, BHCs, including the Bancorp, are permitted to pay common dividends and make share repurchases that, in the 
aggregate, do not exceed an amount equal to the average of the firm’s net income for the four preceding calendar quarters. BHCs may also 
make additional share repurchases up to the amount of share issuances related to expensed employee compensation. For further information 
on  a  subsequent  event  related  to  an  accelerated  share  repurchase  transaction,  refer  to  Note  33  of  the  Notes  to  Consolidated  Financial 
Statements. 

Source of Strength
A BHC, including the Bancorp, is expected to act as a source of financial and managerial strength to each of its banking subsidiaries and to 
commit resources to their support. This support may be required at times when the BHC may not have the resources to provide it or when 
doing  so  is  not  otherwise  in  the  interests  of  the  Bancorp  or  its  shareholders  or  creditors.  The  FRB  may  require  a  BHC  to  make  capital 
injections into a troubled subsidiary bank and may charge the BHC with engaging in unsafe and unsound practices if the BHC fails to commit 
resources to such a subsidiary bank or if it undertakes actions that the FRB believes might jeopardize the BHC’s ability to commit resources 
to such subsidiary bank.

Under these requirements, the Bancorp may in the future be required to provide financial assistance to the Bank should it experience financial 
distress. Capital loans by the Bancorp to the Bank would be subordinate in right of payment to deposits and certain other debts of the Bank. In 
the event of the Bancorp’s bankruptcy, any commitment by the Bancorp to a federal bank regulatory agency to maintain the capital of the 
Bank would be assumed by the bankruptcy trustee and entitled to a priority of payment.

FDIC Assessments
The DIF provides insurance coverage for certain deposits, up to a standard maximum deposit insurance amount of $250,000 per depositor per 
account ownership category and is funded through assessments on insured depository institutions, based on the risk each institution poses to 

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the  DIF.  The  Bank  accepts  customer  deposits  that  are  insured  by  the  DIF  and,  therefore,  must  pay  insurance  premiums.  The  FDIC  may 
increase the Bank’s insurance premiums based on various factors, including the FDIC’s assessment of its risk profile.

The  FDIC  has  required  that  large  insured  depository  institutions,  including  the  Bank,  enhance  their  deposit  account  record  keeping  and 
related  information  technology  system  capabilities  to  facilitate  prompt  payment  of  insured  deposits  if  such  an  institution  were  to  fail.  The 
FDIC has established an initial compliance date of April 1, 2020 while granting institutions an optional extension of the compliance date for 
up to one year, to a date no later than April 1, 2021.

As of June 30, 2020, the DIF reserve ratio fell to 1.30%. The FDIC, as required under the Federal Deposit Insurance Act, established a plan 
on September 15, 2020 to restore the DIF reserve ratio to meet or exceed 1.35% within eight years. The FDIC’s restoration plan projects the 
reserve  ratio  to  exceed  1.35%  without  increasing  the  deposit  insurance  assessment  rate,  subject  to  ongoing  monitoring  over  the  next  eight 
years. The FDIC could increase the deposit insurance assessments for certain insured depository institutions, including the Bank, if the DIF 
reserve ratio is not restored as projected.

Transactions with Affiliates
Federal banking laws restrict transactions between a bank and its affiliates, including a parent BHC. The Bank is subject to these restrictions, 
which include quantitative and qualitative limits on the amounts and types of transactions that may take place, including extensions of credit 
to affiliates, investments in the stock or securities of affiliates, purchases of assets from affiliates and certain other transactions with affiliates. 
These restrictions also require that credit transactions with affiliates be collateralized and that transactions with affiliates be on market terms 
or better for the bank. Generally, a bank’s covered transactions with any affiliate are limited to 10% of the bank’s capital stock and surplus 
and  covered  transactions  with  all  affiliates  are  limited  to  20%  of  the  bank’s  capital  stock  and  surplus.  Dodd-Frank  expanded  the  scope  of 
these regulations, including by applying them to the credit exposure arising under derivative transactions, repurchase and reverse repurchase 
agreements,  and  securities  borrowing  and  lending  transactions.  Federal  banking  laws  also  place  similar  restrictions  on  loans  and  other 
extensions  of  credit  by  FDIC-insured  banks,  such  as  the  Bank,  and  their  subsidiaries  to  their  directors,  executive  officers,  and  principal 
shareholders.

Community Reinvestment Act
The CRA generally requires insured depository institutions, including the Bank, to identify the communities they serve and to make loans and 
investments and provide services that meet the credit needs of those communities. The CRA requires the OCC to evaluate the performance of 
national banks (including the Bank) with respect to these CRA obligations. Depository institutions must maintain comprehensive records of 
their CRA activities for purposes of these examinations. The OCC must take into account the institution’s record of performance in meeting 
the credit needs of the entire community served, including low-and moderate-income neighborhoods. For purposes of CRA examinations, the 
OCC  rates  each  institution’s  compliance  with  the  CRA  as  “Outstanding,”  “Satisfactory,”  “Needs  to  Improve”  or  “Substantial 
Noncompliance.”  The  FRB,  which  was  responsible  for  CRA  evaluations  of  the  Bank  prior  to  its  conversion  to  a  national  bank  charter, 
conducted  a  regularly  scheduled  examination  covering  2014  through  2016  to  determine  the  Bank’s  compliance  with  the  CRA.  This  CRA 
examination resulted in a change in rating from “Needs to Improve” to “Outstanding.”

The CRA requires the relevant federal bank regulatory agency to consider a bank’s CRA assessment when considering the bank’s application 
to  conduct  certain  mergers  or  acquisitions  or  to  open  or  relocate  a  branch  office.  The  FRB  also  must  consider  the  CRA  record  of  each 
subsidiary bank of a BHC in connection with any acquisition or merger application filed by the BHC. An unsatisfactory CRA record could 
substantially delay or result in the denial of an approval or application by the Bancorp or the Bank.

In  May  2020,  the  OCC  finalized  amendments  to  its  CRA  rules,  which  apply  to  national  banks,  including  the  Bank.  The  OCC’s  final  rule 
clarifies and expands the types of activities that qualify for positive CRA consideration, updates how banks determine assessment areas in 
which they are evaluated, establishes objective performance standards to evaluate CRA performance and imposes more comprehensive CRA-
related data collection and reporting requirements. The Bank must comply with most of these amended requirements by January 1, 2023. 

The  other  federal  banking  agencies,  the  FDIC  and  FRB,  are  also  in  the  process  of  proposing  amendments  to  their  respective  CRA  rules.  
While  FDIC  and  FRB  CRA  rules  do  not  apply  to  the  Bank,  future  rulemaking  to  harmonize  the  CRA  rules  of  the  three  federal  banking 
agencies could result in changes to CRA requirements applicable to national banks, including the Bank.

Regulatory Capital Requirements
The  Bancorp  and  the  Bank  are  subject  to  certain  risk-based  capital  and  leverage  ratio  requirements  under  the  capital  adequacy  rules  (the 
“Final Capital Rules”) adopted by the FRB, for the Bancorp, and by the OCC, for the Bank. These quantitative calculations are minimums, 
and the FRB and OCC may determine that a banking organization, based on its size, complexity, or risk profile, must maintain a higher level 
of capital in order to operate in a safe and sound manner. Failure to be well-capitalized or to meet minimum capital requirements could result 
in certain mandatory and possible additional discretionary actions by regulators that, if undertaken, could have an adverse material effect on 
the Bancorp’s operations or financial condition. Failure to be well-capitalized or to meet minimum capital requirements could also result in 
restrictions  on  the  Bancorp’s  or  the  Bank’s  ability  to  pay  dividends  or  otherwise  distribute  capital  or  to  receive  regulatory  approval  of 
applications. Under the Final Capital Rules, the Bancorp’s and the Bank’s assets, exposures, and certain off-balance sheet items are subject to 

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risk weights used to determine the institutions’ risk-weighted assets pursuant to the federal banking agencies’ Standardized Approach to risk-
weighting of assets. These risk-weighted assets are used to calculate the following minimum capital ratios for the Bancorp and the Bank:

•

•

•

•

Common Equity Tier 1 (“CET1”) Risk-Based Capital Ratio, equal to the ratio of CET1 capital to risk-weighted assets. CET1 capital 
primarily includes common shareholders’ equity subject to certain regulatory adjustments and deductions, including with respect to 
goodwill, intangible assets, certain deferred tax assets, and accumulated other comprehensive income (“AOCI”). In the first quarter 
of 2015, under the Final Capital Rules, the Bancorp made a one-time election to exclude certain AOCI components, with the result 
that those components are not recognized in the Bancorp’s CET1. In July 2019, the FDIC, the FRB and the OCC issued final rules 
for  institutions  that  do  not  apply  advanced  approaches  to  regulatory  capital,  including  the  Bancorp  and  the  Bank.  These  rules 
simplified  the  capital  treatment  of  certain  items  (including  mortgage  servicing  assets,  deferred  tax  assets  and  investments  in  the 
capital  of  unconsolidated  financial  institutions)  and  simplified  the  recognition  and  calculation  of  minority  interests  that  are 
includable  in  regulatory  capital.  The  advanced  approaches  to  regulatory  capital  are  generally  required  for  large,  internationally 
active banking organizations including those designated as global systemically important bank holding companies and those with 
total  assets  or  cross-jurisdictional  activity  in  excess  of  certain  thresholds.  Banking  organizations  were  required  to  adopt  these 
changes by April 1, 2020.
Tier 1 Risk-Based Capital Ratio, equal to the ratio of Tier 1 capital to risk-weighted assets. Tier 1 capital is primarily comprised of 
CET1 capital, perpetual preferred stock and certain qualifying capital instruments.
Total Risk-Based Capital Ratio, equal to the ratio of total capital, including CET1 capital, Tier 1 capital, and Tier 2 capital, to risk-
weighted assets. Tier 2 capital primarily includes qualifying subordinated debt and qualifying allowance for loan and lease losses 
(“ALLL”). Tier 2 capital also includes, among other things, certain trust preferred securities.
Tier 1 Leverage Ratio, equal to the ratio of Tier 1 capital to quarterly average assets (net of goodwill, certain other intangible assets, 
and certain other deductions).

In August 2020, the U.S. federal banking agencies adopted a final rule altering the definition of eligible retained income in their respective 
capital rules.  Under the new rule, eligible retained income is the greater of a firm’s (i) net income for the four preceding calendar quarters, 
net of any distributions and associated tax effects not already reflected in net income, and (ii) average net income over the preceding four 
quarters. An institution's eligible retained income, when considered in conjunction with capital ratios and the stress capital buffer, provides 
limitations  on  capital  distributions  (including  dividends  and  share  repurchases)  and  certain  executive  compensation  arrangements  for  the 
quarter following the calculation. As of December 31, 2020, the Bancorp was permitted to use 100% of its eligible retained income for these 
purposes  in  the  first  quarter  of  2021.  This  definition  applies  with  respect  to  all  of  the  Bancorp’s  capital  requirements.  In  addition,  in 
December  2018,  the  U.S.  federal  banking  agencies  finalized  rules  that  would  permit  BHCs  and  banks  to  phase-in,  for  regulatory  capital 
purposes, the day-one impact of ASU 2016-13  (“CECL”) on retained earnings over a period of three years. As part of their response to the 
COVID-19 pandemic, the U.S. federal banking agencies issued another final rule for additional transitional relief to regulatory capital related 
to the impact of the adoption of CECL. The final rule provides banking organizations that adopt CECL in the 2020 calendar year with the 
option to delay for two years the estimated impact of CECL on regulatory capital, followed by the aforementioned three-year transition period 
to phase out the aggregate amount of benefit during the initial two-year delay for a total five-year transition. The estimated impact of CECL 
on regulatory capital (modified CECL transitional amount) is calculated as the sum of the day-one impact on retained earnings upon adoption 
of CECL (CECL transitional amount) and the calculated change in the ACL relative to the day-one ACL upon adoption of CECL multiplied 
by a scaling factor of 25%. The scaling factor is used to approximate the difference in the ACL under CECL relative to the incurred loss 
methodology. The modified CECL transitional amount will be calculated each quarter for the first two years of the five-year transition. The 
amount of the modified CECL transition amount will be fixed as of December 31, 2021 and that amount will be subject to the three-year 
phase out. For further discussion of CECL, see Note 1 of the Notes to Consolidated Financial Statements.

The  Final  Capital  Rules  also  require  banking  organizations  to  maintain  a  capital  conservation  buffer  of  2.5%  or  stress  capital  buffer,  as 
applicable, to avoid becoming subject to restrictions on capital distributions and certain discretionary bonus payments to management (see 
Stress Buffer Requirements below). For more information related to the capital conservation buffer and stress capital buffer, refer to Note 30 
of the Notes to Consolidated Financial Statements. 

The  total  minimum  regulatory  capital  ratios  and  well-capitalized  minimum  ratios  are  reflected  in  the  table  below.  The  FRB  has  not  yet 
revised the well-capitalized standard for BHCs to reflect the higher capital requirements imposed under the Final Capital Rules. For purposes 
of the FRB’s Regulation Y, including determining whether a BHC meets the requirements to be an FHC, BHCs, such as the Bancorp, must 
maintain a Tier 1 Risk-Based Capital Ratio of 6.0% or greater and a Total Risk-Based Capital Ratio of 10.0% or greater. If the FRB were to 
apply  the  same  or  a  very  similar  well-capitalized  standard  to  BHCs  as  that  applicable  to  the  Bank,  the  Bancorp’s  capital  ratios  as  of 
December 31, 2020, would exceed such revised well-capitalized standard. The FRB may require BHCs, including the Bancorp, to maintain 
capital  ratios  substantially  in  excess  of  mandated  minimum  levels,  depending  upon  general  economic  conditions  and  a  BHC’s  particular 
condition, risk profile, and growth plans.

The  following  table  presents  the  minimum  regulatory  capital  ratios,  minimum  ratio  plus  capital  conservation  buffer,  and  well-capitalized 
minimums compared with the Bancorp’s and the Bank’s regulatory capital ratios as of December 31, 2020, calculated using the regulatory 
capital methodology applicable during 2020:

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Regulatory Capital Ratios:

CET1 risk-based capital ratio:
Fifth Third Bancorp
Fifth Third Bank, National Association  

Tier I risk-based capital ratio:
Fifth Third Bancorp
Fifth Third Bank, National Association  

Total risk-based capital ratio:
Fifth Third Bancorp
Fifth Third Bank, National Association  

Tier I leverage ratio:

Fifth Third Bancorp
Fifth Third Bank, National Association  

Minimum Regulatory
Capital Ratio

Minimum Ratio + 
Applicable Buffer(a)

Well-Capitalized 
Minimums(b)

Actual at
December 31, 2020

 4.50 %  
4.50 

6.00 
6.00 

8.00 
8.00 

4.00 
4.00 

7.00 
7.00 

8.50 
8.50 

10.50 
10.50 

N/A
N/A  

N/A
6.50 

6.00 
8.00 

10.00 
10.00 

N/A
5.00 

 10.34 
 12.28 

 11.83 
 12.28 

 15.08 
 14.17 

 8.49 
 8.85 

(a) Reflects the capital conservation buffer of 2.5% applicable to the Bank during 2020 and to the Bancorp until September 30, 2020. As of October 1, 2020, the 

capital conservation buffer was replaced with a stress capital buffer of 2.5% for the Bancorp.

(b) Reflects the well-capitalized standard applicable to the Bancorp under FRB Regulation Y and the well-capitalized standard applicable to the Bank.

Liquidity Regulation
As  a  result  of  the  Tailoring  Rules,  the  Bancorp,  as  a  Category  IV  banking  organization,  is  now  exempt  from  the  liquidity  coverage  ratio 
requirement, but remains subject to internal liquidity stress tests and standards.

Capital Planning and Stress Testing
BHCs with $100 billion or more in consolidated assets, including the Bancorp, generally must submit capital plans to the FRB on an annual 
basis.  In  March  2020,  the  FRB  adopted  a  final  rule  to  integrate  the  annual  capital  planning  and  stress  testing  requirements  with  certain 
ongoing regulatory capital requirements for large BHCs. As a result, the FRB’s annual CCAR process is now used to calibrate the Bancorp’s 
stress  capital  buffer  requirement.  Among  other  changes,  the  revised  capital  plan  rule  also  eliminates  the  assumption  that  the  Bancorp’s 
balance  sheet  assets  would  increase  over  the  planning  horizon.  In  addition,  provided  that  the  Bancorp  is  otherwise  in  compliance  with 
automatic restrictions on distributions under the Final Capital Rules, the Bancorp will no longer be required to seek prior approval to make 
capital distributions in excess of those included in its capital plan. The Bancorp is required to provide the FRB notice within 15 days after 
making any capital distributions in excess of those included in its capital plan.

Under  its  CCAR  process,  the  FRB  annually  evaluates  capital  adequacy,  internal  capital  adequacy,  assessment  processes  and  capital 
distribution plans of BHCs with $100 billion or more in total consolidated assets. The CCAR process is intended to help ensure that those 
BHCs  have  robust,  forward-looking  capital  planning  processes  that  account  for  each  company’s  unique  risks  and  that  permit  continued 
operations during times of economic and financial stress. The mandatory elements of the capital plan are an assessment of the expected uses 
and sources of capital over a nine-quarter planning horizon, a description of all planned capital actions over the planning horizon, a discussion 
of any expected changes to the BHC’s business plan that are likely to have a material impact on its capital adequacy or liquidity, a detailed 
description of the BHC’s process for assessing capital adequacy and the BHC’s capital policy.

As a result of the EPS Tailoring Rule, the Bancorp is subject to a quantitative assessment of capital through supervisory stress tests every two 
years,  with  the  next  required  submission  due  in  2022.  These  supervisory  stress  tests  are  forward-looking  quantitative  evaluations  of  the 
impact  of  stressful  economic  and  financial  market  conditions  on  the  Bancorp's  capital.  Additionally,  under  the  EPS  Tailoring  Rule,  the 
Bancorp is no longer required to file semi-annual, company-run stress tests with the FRB and publicly disclose the results.

Stress Buffer Requirements
In March 2020, the FRB issued a final rule amending regulatory capital rules, capital plan rules and stress test rules. Under the final rule, the 
capital conservation buffer is replaced with a stress capital buffer requirement. During each supervisory stress testing cycle, the FRB will use 
the  Bancorp’s  supervisory  stress  test  to  determine  its  stress  capital  buffer,  subject  to  a  floor  of  2.5%.  Similar  to  the  capital  conservation 
buffer, the Bancorp must maintain capital ratios above the sum of its minimum risk-based capital ratios and the stress capital buffer to avoid 
restrictions on capital distributions and discretionary bonus payments to executive officers. The final rule is applicable to BHCs with $100 
billion or more in total consolidated assets and was effective on October 1, 2020. The FRB provided the Bancorp with a stress capital buffer 
of 2.5% that was effective as of October 1, 2020. The FRB required large banking organizations, including the Bancorp, to resubmit their 
capital plans to reflect the stresses caused by the COVID-19 pandemic, and the FRB will notify the Bancorp by March 31, 2021 if it will elect 
to recalculate the Bancorp’s stress capital buffer requirement.

Enhanced Prudential Standards
Pursuant to Title I of Dodd-Frank, certain U.S. BHCs are subject to enhanced prudential standards and early remediation requirements. As a 
result,  the  Bancorp  is  subject  to  more  stringent  standards,  including  liquidity  and  capital  requirements,  leverage  limits,  stress  testing, 

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resolution planning, and  risk management standards, than those applicable to smaller institutions. Certain larger banking organizations are 
subject to additional enhanced prudential standards.

As  discussed  above,  under  the  EPS  Tailoring  Rule,  the  Bancorp,  as  a  Category  IV  banking  organization,  is  subject  to  the  least  restrictive 
enhanced prudential standards applicable to firms with $100 billion or more in total consolidated assets. As compared to enhanced prudential 
standards that were applicable to the Bancorp, under the EPS Tailoring Rule, the Bancorp is no longer subject to company-run stress testing 
requirements  and  is  subject  to  less  frequent  supervisory  stress  tests,  less  frequent  internal  liquidity  stress  tests,  and  reduced  liquidity  risk 
management requirements.

Heightened Governance and Risk Management Standards
The  OCC  has  published  guidelines  documenting  expectations  for  the  governance  and  risk  management  practices  of  certain  large  financial 
institutions,  including  the  Bank.  The  guidelines  require  covered  institutions  to  establish  and  adhere  to  a  written  governance  framework  in 
order to manage and control their risk-taking activities. In addition, the guidelines provide standards for the institutions’ boards of directors to 
oversee the risk governance framework. The Bank currently has a written governance framework and associated controls.

Privacy and Data Security
The OCC, FRB, FDIC and other bank regulatory agencies have adopted guidelines (the “Guidelines”) for safeguarding confidential, personal 
customer information. The Guidelines require each financial institution, under the supervision and ongoing oversight of its board of directors 
or an appropriate committee thereof, to create, implement and maintain a comprehensive written information security program designed to 
ensure the security and confidentiality of customer information, protect against any anticipated threats or hazards to the security or integrity 
of  such  information  and  protect  against  unauthorized  access  to  or  use  of  such  information  that  could  result  in  substantial  harm  or 
inconvenience  to  any  customer.  In  addition,  various  U.S.  regulators,  including  the  OCC,  FRB  and  the  SEC,  have  increased  their  focus  on 
cyber security through guidance, examinations and regulations. The Bancorp has adopted a customer information security program that has 
been approved by the Bancorp’s Board of Directors.

The GLBA requires financial institutions to implement policies and procedures regarding the disclosure of nonpublic personal information 
about  consumers  to  non-affiliated  third  parties.  In  general,  the  statute  requires  explanations  to  consumers  on  policies  and  procedures 
regarding  the  disclosure  of  such  nonpublic  personal  information  and,  except  as  otherwise  required  by  law,  prohibits  disclosing  such 
information except as provided in the banking subsidiary’s policies and procedures. The Bancorp’s banking subsidiary has implemented a 
privacy policy.

States are also increasingly proposing or enacting legislation that relates to data privacy and data protection such as the California Consumer 
Privacy  Act  which  went  into  effect  on  January  1,  2020.  The  Bancorp  continues  to  assess  the  requirements  of  such  laws  and  proposed 
legislation  and  their  applicability  to  the  Bancorp.  Moreover,  these  laws,  and  proposed  legislation,  are  still  subject  to  revision  or  formal 
guidance and they may be interpreted or applied in a manner inconsistent with our understanding.

Like other lenders, the Bank and other of the Bancorp’s subsidiaries use credit bureau data in their underwriting activities. Use of such data is 
regulated under the Fair Credit Reporting Act (“FCRA”), and the FCRA also regulates reporting information to credit bureaus, prescreening 
individuals for credit offers, sharing of information between affiliates, and using affiliate data for marketing purposes. Similar state laws may 
impose additional requirements on the Bancorp and its subsidiaries.

Anti-Money Laundering and  Economic Sanctions
The Bancorp is subject to federal laws that are designed to counter money laundering and terrorist financing, and transactions with persons, 
companies or foreign governments sanctioned by the United States. These include the Bank Secrecy Act, the Money Laundering Control Act, 
the  USA  PATRIOT  Act  and  regulations  for  the  International  Emergency  Economic  Powers  Act  and  the  Trading  with  the  Enemy  Act,  as 
administered by the United States Treasury Department’s Office of Foreign Assets Control. These laws obligate depository institutions and 
broker-dealers to verify their customers’ identity, conduct customer due diligence, report on suspicious activity, file reports of transactions in 
currency and conduct enhanced due diligence on certain accounts. They also prohibit U.S. persons from engaging in transactions with certain 
designated  restricted  countries  and  persons.  Depository  institutions  and  broker-dealers  are  required  by  their  federal  regulators  to  maintain 
robust policies and procedures in order to ensure compliance with these obligations.

Failure to comply with these laws or maintain an adequate compliance program can lead to significant monetary penalties and reputational 
damage  and  federal  regulators  evaluate  the  effectiveness  of  an  applicant  in  combating  money  laundering  when  determining  whether  to 
approve  a  proposed  bank  merger,  acquisition,  restructuring,  or  other  expansionary  activity.  There  have  been  a  number  of  significant 
enforcement actions by regulators, as well as state attorneys general and the Department of Justice, against banks, broker-dealers and non-
bank financial institutions with respect to these laws and some have resulted in substantial penalties, including criminal pleas. The Bancorp’s 
Board has approved policies and procedures that the Bancorp believes comply with these laws.

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Executive Compensation
Pursuant to Dodd-Frank, each public company must give its shareholders the opportunity to vote on the compensation of its executives at 
least once every three years. The SEC also adopted rules on disclosure and voting requirements for golden parachute compensation that is 
payable to named executive officers in connection with sale transactions.

The SEC’s rules also direct the stock exchanges to prohibit listing classes of equity securities of a company if a company’s compensation 
committee members are not independent. The rules also provide that a company’s compensation committee may only select a compensation 
consultant, legal counsel or other advisor after taking into consideration factors to be identified by the SEC that affect the independence of a 
compensation consultant, legal counsel or other advisor.

The  rules  implementing  the  pay  ratio  provisions  of  Dodd-Frank  require  companies  to  disclose  the  ratio  of  the  compensation  of  its  chief 
executive  officer  to  the  median  compensation  of  its  employees.  For  a  registrant  with  a  fiscal  year  ending  on  December  31,  such  as  the 
Bancorp, the pay ratio was first required as part of its executive compensation disclosure in its annual proxy statement or Form 10-K filed 
starting in 2018.

Dodd-Frank provides that the SEC must issue rules directing the stock exchanges to prohibit listing any security of a company unless the 
company develops and implements a policy providing for disclosure of the policy of the company on incentive-based compensation that is 
based  on  financial  information  required  to  be  reported  under  the  securities  laws.  In  the  event  the  company  is  required  to  prepare  an 
accounting restatement due to the material noncompliance of the company with any financial reporting requirement under the securities laws, 
the company will recover from any current or former executive officer of the company who received incentive-based compensation during 
the  three-year  period  preceding  the  date  on  which  the  company  is  required  to  prepare  the  restatement  based  on  the  erroneous  data,  any 
exceptional compensation above what would have been paid under the restatement.

Dodd-Frank required the SEC to adopt a rule to require that each company disclose in the proxy materials for its annual meetings whether an 
employee or board member is permitted to purchase financial instruments designed to hedge or offset decreases in the market value of equity 
securities granted as compensation or otherwise held by the employee or board member. The SEC adopted final rules requiring this disclosure 
on December 18, 2018. The Bancorp was required to comply with this new rule beginning July 1, 2019.

The Bancorp’s compensation practices are also subject to oversight by the FRB. The scope and content of compensation regulation in the 
financial  industry  are  continuing  to  develop,  and  the  regulations  and  resulting  market  practices  are  expected  to  continue  to  evolve  over  a 
number  of  years.  In  June  2016,  the  SEC  and  the  federal  banking  agencies  issued  a  proposed  rule  to  implement  the  incentive-based 
compensation provisions of section 956 of Dodd-Frank. The proposal would establish new requirements for incentive-based compensation at 
institutions with assets of at least $1 billion. No final rule has been issued, but the Biden Administration may revisit this proposal.

Debit Card Interchange Fees
Dodd-Frank includes a set of rules requiring that interchange transaction fees for electronic debit transactions be reasonable and proportional 
to  certain  costs  associated  with  processing  the  transactions.  Interchange  fees  for  electronic  debit  transactions  are  limited  to  21  cents  plus 
0.05% of the transaction, plus an additional one cent per transaction fraud adjustment. These fees impose requirements regarding routing and 
exclusivity of electronic debit transactions, and generally require that debit cards be usable in at least two unaffiliated networks.

Resolution Planning
In  past  years,  the  Bancorp  was  required  to  submit  annually  to  the  FRB  and  the  FDIC  a  resolution  plan  for  the  orderly  resolution  of  the 
Bancorp and its significant legal entities under the U.S. Bankruptcy Code or other applicable insolvency laws in a rapid and orderly fashion in 
the  event  of  future  material  financial  distress  or  failure.  In  October  2019,  the  FRB  and  the  FDIC  adopted  amendments  to  their  resolution 
planning  rule  to  adjust  the  thresholds  at  which  certain  resolution  planning  requirements  apply  to  BHCs  with  $100  billion  or  more  in  total 
consolidated assets, including the Bancorp. As a result of these amendments, the Bancorp is no longer required to submit an annual resolution 
plan to the FRB and the FDIC.

In addition, the Bank is required to periodically file a separate resolution plan with the FDIC. EGRRCPA did not change the FDIC’s rules 
that  require  the  Bank  to  periodically  file  a  separate  resolution  plan.  In  April  2019,  the  FDIC  released  an  advanced  notice  of  proposed 
rulemaking with respect to the FDIC’s bank resolution plan requirements that requested comments on how to better tailor bank resolution 
plans to a firm’s size, complexity, and risk profile. Until the FDIC’s revisions to its bank resolution plan requirement are finalized, no bank 
resolution plans will be required to be filed.

Proprietary Trading and Investing in Certain Funds
Dodd-Frank sets forth restrictions on banking organizations’ ability to engage in proprietary trading and to have certain ownership interests in 
and  relationships  with  certain  covered  funds,  such  as  private  equity  and  hedge  funds  (the  “Volcker  Rule”).  The  Volcker  Rule  generally 
prohibits any banking entity from engaging in short-term proprietary trading for its own account, but permits transactions in certain securities 
(such as securities of the U.S. government), transactions on behalf of customers and activities such as market making, underwriting and risk-
mitigating  hedging.  In  addition,  the  Volcker  Rule  limits  the  sponsorship  of  or  investment  in  a  covered  fund  by  any  banking  entity.  The 
Volcker Rule also prohibits certain types of transactions between a banking entity and any covered fund that is sponsored by the banking 

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entity or for which it serves as investment manager or investment advisor, similar to those transactions between banks and their affiliates that 
are limited as described above. The FRB granted extensions to banking entities, including the Bancorp, to conform to the requirements of the 
Volcker Rule with respect to “illiquid funds,” as defined in the Volcker Rule. The Bancorp is also required to maintain a satisfactory Volcker 
Rule compliance program.

As  of  October  2019,  the  FRB,  OCC,  FDIC,  Commodity  Futures  Trading  Commission  (“CFTC”)  and  SEC  finalized  amendments  to  the 
Volcker  Rule.  These  amendments  tailor  the  Volcker  Rule’s  compliance  requirements  to  the  amount  of  a  firm’s  trading  activity,  revise  the 
definition  of  trading  account,  clarify  certain  key  provisions  in  the  Volcker  Rule,  and  modify  the  information  companies  are  required  to 
provide to federal agencies. These amendments to the Volcker Rule are not material to our investing and trading activities.

In June 2020, the five federal agencies finalized amendments to the Volcker Rule’s restrictions on ownership interests in and relationships 
with covered funds. Among other things, these amendments permit banking entities to have relationships with and offer additional financial 
services to additional types of funds and investment vehicles. These requirements are not expected to have a material impact on the Bancorp’s 
investing and trading activities

Derivatives
Title  VII  of  Dodd-Frank  imposes  a  regulatory  structure  on  the  over-the-counter  derivatives  market,  including  requirements  for  clearing, 
exchange trading, capital margin, segregation trade reporting, and recordkeeping. Title VII also requires certain persons to register as a swap 
dealer or a security-based swap dealer. The Bank is provisionally registered with the CFTC as a swap dealer. The CFTC and U.S. banking 
regulators have finalized most rules applicable to the over-the-counter derivatives markets and swap dealers, and the SEC has finalized most 
of  its  rules  related  to  security-based  swaps.  The  CFTC’s  Title  VII  regulations  are  applicable  to  the  Bank’s  activity  as  a  swap  dealer  and 
include rules related to internal and external business conduct standards, reporting and recordkeeping, mandatory clearing for certain swaps, 
and trade documentation and confirmation requirements. In addition, the U.S. banking regulators have finalized regulations applicable to the 
Bank regarding mandatory posting and collection of margin by certain swap counterparties and segregation of customer funds. The Bank is 
not currently subject to regulation as a security-based swap dealer.

Consumer Protection Regulation and Supervision
The  Bancorp  is  subject  to  supervision  and  regulation  by  the  CFPB  with  respect  to  federal  consumer  protection  laws.  The  Bancorp  is  also 
subject to certain state consumer protection laws, and under Dodd-Frank, state attorneys general and other state officials are empowered to 
enforce  certain  federal  consumer  protection  laws  and  regulations.  State  authorities  have  increased  their  focus  on  and  enforcement  of 
consumer protection rules. These federal and state consumer protection laws apply to a broad range of our activities and to various aspects of 
our business and include laws relating to interest rates, fair lending, disclosures of credit terms and estimated transaction costs to consumer 
borrowers, debt collection practices, the use of and the provision of information to consumer reporting agencies, and the prohibition of unfair, 
deceptive, or abusive acts or practices in connection with the offer, sale, or provision of consumer financial products and services.

The  CFPB  has  promulgated  many  mortgage-related  final  rules  since  it  was  established  under  Dodd-Frank,  including  rules  related  to  the 
ability to repay and qualified mortgage standards, mortgage servicing standards, loan originator compensation standards, high-cost mortgage 
requirements, Home Mortgage Disclosure Act requirements, and appraisal and escrow standards for higher priced mortgages. The mortgage-
related final rules issued by the CFPB have materially restructured the origination, servicing, and securitization of residential mortgages in the 
United States. These rules have impacted, and will continue to impact, the business practices of mortgage lenders, including the Bancorp.

Future Legislative and Regulatory Initiatives
Federal and state legislators as well as regulatory agencies may introduce or enact new laws and rules, or amend existing laws and rules, that 
may  affect  the  regulation  of  financial  institutions  and  their  holding  companies.  The  impact  of  any  future  legislative  or  regulatory  changes 
cannot be predicted. However, such changes could affect the Bancorp’s business, financial condition and results of operations.

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ITEM 1A. RISK FACTORS
The risks and uncertainties listed below present risks that could have a material impact on the Bancorp’s financial condition, the results of its 
operations or its business. Some of these risks and uncertainties are interrelated and the occurrence of one or more of them may exacerbate 
the effect of others. The risks and uncertainties described below are not the only ones Fifth Third faces. Additional risks and uncertainties not 
presently known to Fifth Third or that Fifth Third currently believes to be immaterial may also adversely affect its business. See “Cautionary 
Note Regarding Forward-Looking Statements” elsewhere in this Annual Report on Form 10-K for more information.

CREDIT RISKS

Deteriorating credit quality has adversely impacted Fifth Third in the past and may adversely impact Fifth Third in the future.
When Fifth Third lends money or commits to lend money, the Bancorp incurs credit risk or the risk of loss if borrowers do not repay their 
loans, leases, credit cards, derivative obligations, or other credit obligations. The performance of these credit portfolios significantly affects 
the Bancorp’s financial results and condition. If the current economic environment were to deteriorate, more customers may have difficulty in 
repaying their credit obligations which could result in a higher level of credit losses and reserves for credit losses. Fifth Third reserves for 
credit  losses  by  establishing  reserves  through  a  charge  to  earnings.  The  amount  of  these  reserves  is  based  on  Fifth  Third’s  assessment  of 
credit losses inherent in the credit portfolios including unfunded credit commitments. The process for determining the amount of the ALLL 
and  the  reserve  for  unfunded  commitments  is  critical  to  Fifth  Third’s  financial  results  and  condition.  It  requires  difficult,  subjective  and 
complex judgments about the environment, including analysis of economic or market conditions that might impair the ability of borrowers to 
repay their loans.

Fifth Third might underestimate the credit losses inherent in its portfolios and have credit losses in excess of the amount reserved. Fifth Third 
might increase the reserve because of changing economic conditions, including falling home prices or higher unemployment, or other factors 
such as changes in borrower’s behavior or changing protections in credit agreements. As an example, borrowers may “strategically default,” 
or discontinue making payments on their real estate-secured loans if the value of the real estate is less than what they owe, even if they are 
still financially able to make the payments.

Fifth Third believes that both the ALLL and the reserve for unfunded commitments are adequate to cover inherent losses at December 31, 
2020;  however,  there  is  no  assurance  that  they  will  be  sufficient  to  cover  future  credit  losses,  especially  if  housing  and  employment 
conditions decline. In the event of significant deterioration in economic conditions, Fifth Third may be required to increase reserves in future 
periods, which would reduce earnings.

For  more  information,  refer  to  the  Credit  Risk  Management  subsection  of  the  Risk  Management  section  and  the  ALLL  and  Reserve  for 
Unfunded  Commitments  subsections  of  the  Critical  Accounting  Policies  section  of  Management’s  Discussion  and  Analysis  of  Financial 
Condition and Results of Operations.

Fifth  Third  may  have  more  credit  risk  and  higher  credit  losses  to  the  extent  loans  are  concentrated  by  location  or  industry  of  the 
borrowers or collateral.
Fifth Third’s credit risk and credit losses can increase if its loans are concentrated to borrowers engaged in the same or similar activities or to 
borrowers  who  as  a  group  may  be  uniquely  or  disproportionately  affected  by  economic  or  market  conditions.  Deterioration  in  economic 
conditions,  housing  conditions  and  commodity  and  real  estate  values  in  certain  states  or  locations  could  result  in  materially  higher  credit 
losses  if  loans  are  concentrated  in  those  locations.  Fifth  Third  has  significant  exposures  to  businesses  in  certain  economic  sectors  such  as 
manufacturing,  real  estate,  financial  services,  insurance  and  healthcare,  and  weaknesses  in  those  businesses  may  adversely  impact  Fifth 
Third’s  business,  results  of  operations  or  financial  condition.  Additionally,  Fifth  Third  has  a  substantial  portfolio  of  commercial  and 
residential  real  estate  loans  and  weaknesses  in  residential  or  commercial  real  estate  markets  may  adversely  impact  Fifth  Third’s  business, 
results of operations or financial condition.

The COVID-19 pandemic has caused certain industries to have experienced increased stress. These include consumer-driven industries that 
require gathering or congregation such as leisure and recreation (including casinos, restaurants, sports, fitness, hotels and other industries), 
non-essential retail and leisure travel (primarily including airlines and cruise lines). Certain segments of the healthcare industry (including 
skilled nursing, physician offices and surgery/outpatient centers, among others) have also been impacted by the pandemic given delays and 
restrictions on in-person visits and elective procedures.

Problems encountered by  financial institutions larger than  or similar to Fifth Third could adversely affect financial markets generally 
and have direct and indirect adverse effects on Fifth Third.
Fifth Third has exposure to counterparties in the financial services industry and other industries, and routinely executes transactions with such 
counterparties, including brokers and dealers, commercial banks, investment banks, mutual and hedge funds and other institutional clients. 
Many of Fifth Third’s transactions with other financial institutions expose Fifth Third to credit risk in the event of default of a counterparty or 
client.  In  addition,  Fifth  Third’s  credit  risk  may  be  affected  when  the  collateral  it  holds  cannot  be  realized  or  is  liquidated  at  prices  not 
sufficient  to  recover  the  full  amount  of  the  loan  or  derivative  exposure.  The  commercial  soundness  of  many  financial  institutions  may  be 
closely  interrelated  as  a  result  of  credit,  trading,  clearing  or  other  relationships  between  the  institutions.  As  a  result,  concerns  about,  or  a 
default or threatened default by, one institution could lead to significant market-wide liquidity and credit problems, losses or defaults by other 

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institutions.  This  is  sometimes  referred  to  as  “systemic  risk”  and  may  adversely  affect  financial  intermediaries,  such  as  clearing  agencies, 
clearing houses, banks, securities firms and exchanges, with which the Bancorp interacts on a daily basis, and therefore could adversely affect 
Fifth Third.

LIQUIDITY RISKS

Fifth Third must maintain adequate sources of funding and liquidity.
Fifth Third must maintain adequate funding sources in the normal course of business to support its operations and fund outstanding liabilities, 
as well as meet regulatory expectations. Fifth Third primarily relies on bank deposits to be a low cost and stable source of funding for the 
loans  Fifth  Third  makes  and  the  operations  of  Fifth  Third’s  business.  Core  deposits,  which  include  transaction  deposits  and  other  time 
deposits, have historically provided Fifth Third with a sizeable source of relatively stable and low-cost funds (average core deposits funded 
74%  of  average  total  assets  for  the  year  ending  December  31,  2020).  In  addition  to  customer  deposits,  sources  of  liquidity  include 
investments  in  the  securities  portfolio,  Fifth  Third’s  sale  or  securitization  of  loans  in  secondary  markets  and  the  pledging  of  loans  and 
investment  securities  to  access  secured  borrowing  facilities  through  the  FHLB  and  the  FRB,  and  Fifth  Third’s  ability  to  raise  funds  in 
domestic and international money and capital markets.

Fifth Third’s liquidity and ability to fund and run its business could be materially adversely affected by a variety of conditions and factors, 
including  financial  and  credit  market  disruptions  and  volatility  or  a  lack  of  market  or  customer  confidence  in  financial  markets  in  general 
similar to what occurred during the financial crisis in 2008 and early 2009, which may result in a loss of customer deposits or outflows of 
cash or collateral and/or ability to access capital markets on favorable terms.

Other conditions and factors that could materially adversely affect Fifth Third’s liquidity and funding include:

•

•
•
•
•

a  lack  of  market  or  customer  confidence  in  Fifth  Third  or  negative  news  about  Fifth  Third  or  the  financial  services  industry 
generally, which also may result in a loss of deposits and/or negatively affect the ability to access the capital markets;
the loss of customer deposits due to competition from other banks or due to alternative investments;
inability to sell or securitize loans or other assets;
increased regulatory requirements; and
reductions in one or more of Fifth Third’s credit ratings.

A reduced credit rating could adversely affect Fifth Third’s ability to borrow funds and raise the cost of borrowings substantially and could 
cause  creditors  and  business  counterparties  to  raise  collateral  requirements  or  take  other  actions  that  could  adversely  affect  Fifth  Third’s 
ability to raise liquidity or capital. Many of the above conditions and factors may be caused by events over which Fifth Third has little or no 
control such as what occurred during the financial crisis. There can be no assurance that significant disruption and volatility in the financial 
markets will not occur again in the future.

Regulatory changes relating to liquidity and risk management may also negatively impact Fifth Third’s results of operations and competitive 
position.  Various  regulations  have  been  adopted  to  impose  more  stringent  liquidity  requirements  for  large  financial  institutions,  including 
Fifth Third. These regulations address, among other matters, liquidity stress testing and minimum liquidity requirements. The application of 
certain  of  these  regulations  to  banking  organizations,  such  as  Fifth  Third,  have  been  modified,  including  in  connection  with  the 
implementation of the EGRRCPA.

If Fifth Third is unable to continue to fund assets through customer bank deposits or access capital markets on favorable terms or if Fifth 
Third suffers an increase in borrowing costs or otherwise fails to manage liquidity effectively, then Fifth Third’s liquidity, operating margins 
and financial results and condition may be materially adversely affected. Fifth Third may also need to raise additional capital and liquidity 
through  the  issuance  of  stock,  which  could  dilute  the  ownership  of  existing  stockholders,  or  reduce  or  even  eliminate  common  stock 
dividends or share repurchases to preserve capital and liquidity.

Fifth Third and/or the holders of its securities could be adversely affected by unfavorable ratings from rating agencies.
Fifth Third’s ability to access the capital markets is important to its overall funding profile. This access is affected by the ratings assigned by 
rating agencies to Fifth Third, certain of its subsidiaries and particular classes of securities they issue. The interest rates that Fifth Third pays 
on  its  securities  are  also  influenced  by,  among  other  things,  the  credit  ratings  that  it,  its  subsidiaries  and/or  its  securities  receive  from 
recognized rating agencies. A downgrade to Fifth Third or its subsidiaries’ credit rating could affect its ability to access the capital markets, 
increase  its  borrowing  costs  and  negatively  impact  its  profitability.  A  ratings  downgrade  to  Fifth  Third,  its  subsidiaries  or  their  securities 
could also create obligations or liabilities of Fifth Third under the terms of its outstanding securities that could increase Fifth Third’s costs or 
otherwise have a negative effect on its results of operations or financial condition.

Additionally, a downgrade of the credit rating of any particular security issued by Fifth Third or its subsidiaries could negatively affect the 
ability of the holders of that security to sell the securities and the prices at which any such securities may be sold.

On April 28, 2020, Fitch Ratings Inc. (“Fitch”) revised Fifth Third Bancorp’s Rating Outlook on its Long- and Short-Term Issuer Default 
Ratings to “Negative” from “Stable” as part of an ongoing horizontal review of all U.S. banks the agency is conducting as a result of concerns 

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about  significant  operating  environment  challenges  due  to  the  disruption  to  economic  activity  and  financial  markets  from  the  COVID-19 
pandemic. On May 20, 2020, DBRS, Inc. (“DBRS”) also revised the trend for all long-term ratings at Fifth Third Bancorp and Fifth Third 
Bank, National Association to “Negative” from “Stable.” As of the date of this filing, Fifth Third is under review by Fitch and DBRS, and 
neither Fitch, nor DBRS, has changed its ratings. Accordingly, Fifth Third’s Fitch and DBRS ratings are subject to change at any time.

Other rating agencies may also take actions to downgrade their ratings of the securities issued by Fifth Third or its subsidiaries. There can be 
no assurances that Fifth Third or its subsidiaries will retain any specific rating from any specific rating agency.

If Fifth Third is unable to maintain or grow its deposits, it may be subject to paying higher funding costs.
The total amount that Fifth Third pays for funding costs is dependent, in part, on Fifth Third’s ability to maintain or grow its deposits. If Fifth 
Third is unable to sufficiently maintain or grow its deposits to meet liquidity objectives, it may be subject to paying higher funding costs. 
Fifth Third competes with banks and other financial services companies for deposits. If competitors raise the rates they pay on deposits, Fifth 
Third’s funding costs may increase, either because Fifth Third raises rates to avoid losing deposits or because Fifth Third loses deposits and 
must rely on more expensive sources of funding. Also, customers typically move money from bank deposits to alternative investments during 
rising interest rate environments. Customers may also move noninterest-bearing deposits to interest-bearing accounts increasing the cost of 
those  deposits.  Checking  and  savings  account  balances  and  other  forms  of  customer  deposits  may  decrease  when  customers  perceive 
alternative investments, such as  the stock market, as providing a better risk/return trade-off. Fifth Third’s bank customers could take their 
money out of the Bank and put it in alternative investments, causing Fifth Third to lose a lower cost source of funding. Higher funding costs 
reduce Fifth Third’s net interest margin and net interest income.

The Bancorp’s ability to receive dividends from its subsidiaries accounts for most of its revenue and could affect its liquidity and ability to 
pay dividends.
Fifth Third Bancorp is a separate and distinct legal entity from its subsidiaries. Fifth Third Bancorp typically receives substantially all of its 
revenue from dividends from its subsidiaries. These dividends are the principal source of funds to pay dividends on Fifth Third Bancorp’s 
stock and interest and principal on its debt. Various federal and/or state laws and regulations, as well as regulatory expectations, limit the 
amount of dividends that the Bancorp’s banking subsidiary and certain nonbank subsidiaries may pay to the Bancorp. Regulatory scrutiny of 
liquidity  and  capital  levels  at  bank  holding  companies  and  insured  depository  institutions  has  resulted  in  increased  regulatory  focus  on  all 
aspects of capital planning, including dividends and other distributions to shareholders of banks such as the parent bank holding companies. 
In addition, Fifth Third Bancorp’s right to participate in a distribution of assets upon a subsidiary’s liquidation or reorganization is subject to 
the prior claims of that subsidiary’s creditors.

Regulatory limitations on the Bancorp’s ability to receive dividends from its subsidiaries could have a material adverse effect on its liquidity 
and ability to pay dividends on stock or interest and principal on its debt and to engage in share repurchases. For further information, refer to 
Regulation and Supervision and Note 4 of the Notes to Consolidated Financial Statements.

OPERATIONAL RISKS

Fifth Third is exposed to cyber security risks, including denial of service, hacking and identity theft, which could result in the disclosure, 
theft or destruction of confidential information.
Fifth Third relies heavily on communications and information systems to conduct its business. This includes the use of networks, the internet, 
digital  applications  and  the  telecommunications  and  computer  systems  of  third  party  service  providers  to  perform  business  activities. 
Additionally,  digital  and  mobile  technologies  are  leveraged  to  interact  with  customers,  which  increases  the  risk  of  information  security 
breaches. Failures, interruptions or breaches in the security of these systems occur across Fifth Third's industry with some frequency and, if a 
material event of this nature affects Fifth Third, this could result in disruptions to Fifth Third’s accounting, deposit, loan and other systems, 
and adversely affect its customer relationships. While Fifth Third has policies and procedures designed to prevent or limit the effect of these 
possible events, there can be no assurance that any such failure, interruption or security breach will not occur or, if any does occur, that it can 
be sufficiently remediated.

There have been increasing efforts on the part of threat actors, including through cyber-attacks, to breach data security at financial institutions 
or with respect to financial transactions. There have been several recent instances involving financial services, credit bureaus and consumer-
based companies reporting the unauthorized disclosure of client or customer information or the destruction or theft of corporate data, by both 
private  individuals  and  foreign  governments.  In  addition,  because  the  techniques  used  to  cause  such  security  breaches  change  frequently, 
often are not recognized until launched against a target and may originate from less regulated and remote areas around the world, Fifth Third 
may be unable to proactively address these techniques or to implement adequate preventative measures. Furthermore, there has been a well-
publicized series of apparently related distributed denial of service attacks on large financial services companies and “ransom” attacks where 
hackers  have  requested  payments  in  exchange  for  not  disclosing  customer  information.  The  unintentional  or  willful  acts  or  omissions  of 
employees may also create or exacerbate cybersecurity risks.

Cyber threats are rapidly evolving and Fifth Third may not be able to anticipate or prevent all such attacks. Additionally, Fifth Third may be 
impacted by a breach where Fifth Third is not the primary target (i.e. SolarWinds event). These risks are heightened through the increasing 
use  of  digital  and  mobile  solutions  which  allow  for  rapid  money  movement  and  increase  the  difficulty  to  detect  and  prevent  fraudulent 

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transactions. Across Fifth Third's industry, the cost of minimizing these risks and investigating incidents has continued to increase with the 
frequency and sophistication of these threats. Despite its efforts, the occurrence of any failure, interruption or security breach of Fifth Third’s 
systems or third-party service providers (or providers to such third-party service providers), particularly if widespread or resulting in financial 
losses  to  customers,  could  also  seriously  damage  Fifth  Third’s  reputation,  result  in  a  loss  of  customer  business,  result  in  substantial 
remediation costs, additional cyber-security protection costs and increased insurance premiums, subject it to additional regulatory scrutiny, or 
expose it to civil litigation and financial liability. Fifth Third’s insurance may be inadequate to compensate for losses from a cyber-attack.

Fifth Third relies on its systems and certain third-party service providers and certain failures could materially adversely affect operations.
Fifth Third’s operations, including its financial and accounting systems, use computer systems and telecommunications networks operated by 
both Fifth Third and third-party service providers. Additionally, Fifth Third collects, processes and stores sensitive consumer data by utilizing 
those and other systems and networks. Fifth Third has security, backup and recovery systems in place, as well as a business continuity plan to 
ensure the systems will not be inoperable. Fifth Third also has security to prevent unauthorized access to the systems. In addition, Fifth Third 
requires  its  third-party  service  providers  to  maintain  similar  controls.  However,  Fifth  Third  cannot  be  certain  that  the  measures  will  be 
successful.

A  security  breach  in  these  systems  or  the  loss  or  corruption  of  confidential  information  such  as  business  results,  transaction  records  and 
related information could adversely impact Fifth Third’s ability to provide timely and accurate financial information in compliance with legal 
and  regulatory  requirements,  which  could  result  in  sanctions  from  regulatory  authorities,  significant  reputational  harm  and  the  loss  of 
confidence  in  Fifth  Third.  Additionally,  security  breaches  or  the  loss,  theft  or  corruption  of  customer  information  such  as  social  security 
numbers, credit card numbers, account balances or other information could result in losses by Fifth Third's customers, litigation, regulatory 
sanctions, lost customers and revenue, increased costs and significant reputational harm.

Fifth Third’s necessary dependence upon automated systems to record and process its transaction volume poses the risk that technical system 
flaws or employee errors, tampering or manipulation of those systems will result in losses and may be difficult to detect. Fifth Third may also 
be subject to disruptions of its operating systems arising from events that are beyond its control (for example, computer viruses or electrical 
or telecommunications outages).

Third party service providers with which the Bancorp does business both domestically and offshore, as well as vendors and other third parties 
with  which  the  Bancorp’s  customers  do  business,  can  also  be  sources  of  operational  risk  to  the  Bancorp,  particularly  where  activities  of 
customers are beyond the Bancorp’s security and control systems, such as through the use of the internet, personal computers, tablets, smart 
phones and other mobile services. Security breaches affecting the Bancorp’s customers, or systems breakdowns or failures, security breaches 
or employee misconduct affecting such other third party service providers, may require the Bancorp to take steps to protect the integrity of its 
own  operational  systems  or  to  safeguard  confidential  information  of  the  Bancorp  or  its  customers,  thereby  increasing  the  Bancorp’s 
operational costs and potentially diminishing customer satisfaction. If personal, confidential or proprietary information of customers or clients 
in the Bancorp’s or such vendors’ or other third parties’ possession were to be mishandled or misused, the Bancorp could suffer significant 
regulatory  consequences,  reputational  damage  and  financial  loss.  Such  mishandling  or  misuse  could  include  circumstances  where,  for 
example, such information was erroneously provided to parties who are not permitted to have the information, either through the fault of the 
Bancorp’s systems, employees or counterparties, or where such information was intercepted or otherwise compromised by threat actors. The 
Bancorp may be subject to disruptions of its operating systems arising from events that are wholly or partially beyond the Bancorp’s control, 
which may include, for example, security breaches; electrical or telecommunications outages; failures of computer components or servers or 
other damage to the Bancorp’s property or assets; natural disasters or severe weather conditions; health emergencies; or events arising from 
local  or  larger-scale  political  events,  including  outbreaks  of  hostilities  or  terrorist  acts.  For  example,  it  has  been  reported  that  there  is  a 
fundamental  security  flaw  in  computer  chips  found  in  many  types  of  computing  devices,  including  phones,  tablets,  laptops  and  desktops. 
While the Bancorp believes that its current resiliency plans are both sufficient and adequate, there can be no assurance that such plans will 
fully mitigate all potential business continuity risks to the Bancorp or its customers and clients.

Any  failures  or  disruptions  of  the  Bancorp’s  systems  or  operations  could  give  rise  to  losses  in  service  to  customers  and  clients,  adversely 
affect  the  Bancorp’s  business  and  results  of  operations  by  subjecting  the  Bancorp  to  losses  or  liability,  or  require  the  Bancorp  to  expend 
significant resources to correct the failure or disruption, as well as by exposing the Bancorp to reputational harm, litigation, regulatory fines 
or penalties or losses not covered by insurance. The Bancorp could also be adversely affected if it loses access to information or services from 
a third-party service provider as a result of a security breach or system or operational failure, or disruption affecting the third-party service 
provider. Fifth Third’s insurance may be inadequate to compensate for failures by, or affecting third party service providers upon which Fifth 
Third relies.

Fifth Third may not be able to effectively manage organizational changes and implement key initiatives in a timely fashion, or at all, due 
to competing priorities which could adversely affect its business, results of operations, financial condition and reputation.
Fifth Third is subject to rapid changes in technology, regulation and product innovation, and faces intense competition for customers, sources 
of revenue, capital, services, qualified employees and other essential business resources. In order to meet these challenges, Fifth Third is or 
may be engaged in numerous critical strategic initiatives at the same time. Accomplishing these initiatives may be complex, time intensive 
and require significant financial, technological, management and other resources. These initiatives may consume management’s attention and 
may compete for limited resources. In addition, organizational changes may need to be implemented throughout Fifth Third as a result of the 

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new  products,  services,  partnerships  and  processes  that  arise  from  the  execution  of  the  various  strategic  initiatives.  Fifth  Third  may  have 
difficulty managing these organizational changes and executing these initiatives effectively in a timely fashion, or at all. Fifth Third’s failure 
to do so could expose it to litigation or regulatory action and may damage Fifth Third’s business, results of operations, financial condition and 
reputation.

Fifth Third may not be able to successfully implement future information technology system enhancements, which could adversely affect 
Fifth Third’s business operations and profitability.
Fifth Third invests significant resources in information technology system enhancements in order to provide functionality and security at an 
appropriate level. Fifth Third may not be able to successfully implement and integrate future system enhancements, or may not be able to do 
so on a cost-effective basis. Such sanctions could include fines and result in reputational harm and have other negative effects. In addition, 
future system enhancements could have higher than expected costs and/or result in operating inefficiencies, which could increase the costs 
associated with the implementation as well as ongoing operations. Failure to properly utilize system enhancements that are implemented in 
the future could result in impairment charges that adversely impact Fifth Third’s financial condition and results of operations and could result 
in  significant  costs  to  remediate  or  replace  the  defective  components.  In  addition,  Fifth  Third  may  incur  significant  training,  licensing, 
maintenance,  consulting  and  amortization  expenses  during  and  after  systems  implementations,  and  any  such  costs  may  continue  for  an 
extended period of time.

Fifth Third’s framework for managing risks may not be effective in mitigating its risk and loss.
Fifth Third’s risk management framework seeks to mitigate risk and loss. Fifth Third has established processes and procedures intended to 
identify, measure, monitor, report and manage the types of risk to which it is subject, including liquidity risk, credit risk, interest rate risk, 
price  risk,  legal  and  regulatory  compliance  risk,  strategic  risk,  reputational  risk  and  operational  risk  related  to  its  employees,  systems  and 
vendors, among others. Any system of control and any system to reduce risk exposure, however well designed and operated, is based in part 
on certain assumptions and can provide only reasonable, not absolute, assurances that the objectives of the system are met. A failure in Fifth 
Third’s  internal  controls  could  have  a  significant  negative  impact  not  only  on  its  earnings,  but  also  on  the  perception  that  customers, 
regulators  and  investors  may  have  of  Fifth  Third.  Fifth  Third  continues  to  devote  a  significant  amount  of  effort,  time  and  resources  to 
improving its controls and ensuring compliance with complex regulations.

Additionally, instruments, systems and strategies used to hedge or otherwise manage exposure to various types of interest rate, price, legal 
and regulatory compliance, credit, liquidity, operational and business risks and enterprise-wide risk could be less effective than anticipated. 
As a result, Fifth Third may not be able to effectively mitigate its risk exposures in particular market environments or against particular types 
of risk. If Fifth Third’s risk management framework proves ineffective, Fifth Third could incur litigation, negative regulatory consequences, 
reputational  damages  among  other  adverse  consequences  and  Fifth  Third  could  suffer  unexpected  losses  that  may  affect  its  financial 
condition or results of operations.

Fifth Third may experience losses related to fraud, theft or violence.
Fifth Third has experienced, and may experience again in the future, losses incurred due to customer or employee fraud, theft or physical 
violence.  Additionally,  physical  violence  may  negatively  affect  Fifth  Third’s  key  personnel,  facilities  or  systems.  These  losses  may  be 
material and negatively affect Fifth Third’s results of operations, financial condition or prospects. These losses could also lead to significant 
reputational  risks  and  other  effects.  The  sophistication  of  external  fraud  actors  continues  to  increase,  and  in  some  cases  includes  large 
criminal rings, which increases the resources and infrastructure needed to thwart these attacks. The industry fraud threat continues to evolve, 
including  but  not  limited  to  card  fraud,  check  fraud,  social  engineering  and  phishing  attacks  for  identity  theft  and  account  takeover.  Fifth 
Third continues to invest in fraud prevention in the forms of people and systems designed to prevent, detect and mitigate the customer and 
financial impacts.

Fifth Third could suffer if it fails to attract and retain skilled personnel.
Fifth Third’s success depends, in large part, on its ability to attract and retain key individuals. Competition for qualified candidates in the 
activities and markets that Fifth Third serves is intense, which may increase Fifth Third’s expenses and may result in Fifth Third not being 
able to hire candidates or retain them. If Fifth Third is not able to hire qualified candidates or retain its key personnel, Fifth Third may be 
unable to execute its business strategies and may suffer adverse consequences to its business, operations and financial condition.

Compensation paid by financial institutions such as Fifth Third is heavily regulated, particularly under Dodd-Frank, which affects the amount 
and  form  of  compensation  Fifth  Third  pays  to  hire  and  retain  talented  employees.  If  Fifth  Third  is  unable  to  attract  and  retain  qualified 
employees, or do so at rates necessary to maintain its competitive position, or if compensation costs required to attract and retain employees 
become more expensive, Fifth Third’s performance, including its competitive position, could be materially adversely affected.

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LEGAL AND REGULATORY COMPLIANCE RISKS

Fifth  Third  and/or  its  affiliates  are  or  may  become  involved  from  time  to  time  in  information-gathering  requests,  investigations  and 
litigation, regulatory or other enforcement proceedings by various governmental regulatory agencies and law enforcement authorities, as 
well as self-regulatory agencies which may lead to adverse consequences. 
Fifth Third and/or its affiliates are or may become involved from time to time in information-gathering requests, reviews, investigations and 
proceedings  (both  formal  and  informal)  by  governmental  regulatory  agencies  and  law  enforcement  authorities,  as  well  as  self-regulatory 
agencies, regarding their respective customers and businesses, as well as their sales practices, data security, product offerings, compensation 
practices and other compliance issues. Also, a violation of law or regulation by another financial institution may give rise to an inquiry or 
investigation by regulators or other authorities of the same or similar practices by Fifth Third. In addition, the complexity of the federal and 
state  regulatory  and  enforcement  regimes  in  the  U.S.  means  that  a  single  event  or  topic  may  give  rise  to  numerous  and  overlapping 
investigations and regulatory proceedings. Furthermore, Fifth Third and certain of its directors and officers have been named from time to 
time as defendants in various class actions and other litigation relating to Fifth Third’s business and activities, as well as regulatory or other 
enforcement  proceedings.  Past,  present  and  future  litigation  have  included  or  could  include  claims  for  substantial  compensatory  and/or 
punitive  damages  or  claims  for  indeterminate  amounts  of  damages.  Enforcement  authorities  may  seek  admissions  of  wrongdoing  and,  in 
some cases, criminal pleas as part of the resolutions of matters and any such resolution of a matter involving Fifth Third which could lead to 
increased exposure to private litigation, could adversely affect Fifth Third’s reputation and could result in limitations on Fifth Third’s ability 
to do business in certain jurisdictions.

Each  of  the  matters  described  above  may  result  in  material  adverse  consequences,  including  without  limitation,  adverse  judgments, 
settlements,  fines,  penalties,  injunctions  or  other  actions,  amendments  and/or  restatements  of  Fifth  Third’s  SEC  filings  and/or  financial 
statements, as applicable, and/or determinations of material weaknesses in its disclosure controls and procedures. In addition, responding to 
information-gathering  requests,  reviews,  investigations  and  proceedings,  regardless  of  the  ultimate  outcome  of  the  matter,  could  be  time-
consuming and expensive.

Like other large financial institutions and companies, Fifth Third is also subject to risk from potential employee misconduct, including non-
compliance  with  policies  and  improper  use  or  disclosure  of  confidential  information.  Substantial  legal  liability  or  significant  regulatory  or 
other enforcement action against Fifth Third could materially adversely affect its business, financial condition or results of operations and/or 
cause  significant  reputational  harm  to  its  business.  The  outcome  of  lawsuits  and  regulatory  proceedings  may  be  difficult  to  predict  or 
estimate. Although Fifth Third establishes accruals for legal proceedings when information related to the loss contingencies represented by 
those matters indicates both that a loss is probable and that the amount of loss can be reasonably estimated, Fifth Third does not have accruals 
for all legal proceedings where it faces a risk of loss. In addition, due to the inherent subjectivity of the assessments and unpredictability of 
the outcome of legal proceedings, amounts accrued may not represent the ultimate loss to Fifth Third from the legal proceedings in question. 
Thus, Fifth Third’s ultimate losses may be higher, and possibly significantly so, than the amounts accrued for legal loss contingencies, which 
could adversely affect Fifth Third’s results of operations.

In addition, there has been a trend of public settlements with governmental agencies that may adversely affect other financial institutions, to 
the extent such settlements are used as a template for future settlements. The uncertain regulatory enforcement environment makes it difficult 
to estimate probable losses, which can lead to substantial disparities between legal reserves and actual settlements or penalties.

For further information on specific legal and regulatory proceedings, refer to Note 20 of the Notes to Consolidated Financial Statements. 

Fifth  Third  may  be  required  to  repurchase  residential  mortgage  loans  or  reimburse  investors  and  others  as  a  result  of  breaches  in 
contractual representations and warranties. 
Fifth  Third  sells  residential  mortgage  loans  to  various  parties,  including  government-sponsored  enterprises  (“GSE”)  and  other  financial 
institutions that purchase residential mortgage loans for investment or private label securitization. Fifth Third may be required to repurchase 
residential mortgage loans, indemnify the securitization trust, investor or insurer, or reimburse the securitization trust, investor or insurer, for 
credit losses incurred on loans in the event of a breach of contractual representations or warranties that is not remedied within a specified 
period  (usually  60  days  or  less)  after  Fifth  Third  receives  notice  of  the  breach.  Contracts  for  residential  mortgage  loan  sales  to  the  GSEs 
include various types of specific remedies and penalties that could be applied to inadequate responses to repurchase requests. If economic 
conditions  and  the  housing  market  deteriorate  or  future  investor  repurchase  demand  and  Fifth  Third’s  success  at  appealing  repurchase 
requests  differ  from  past  experience,  Fifth  Third  could  have  increased  repurchase  obligations  and  increased  loss  severity  on  repurchases, 
requiring material additions to the repurchase reserve.

Fifth Third is subject to extensive governmental regulation which could adversely impact Fifth Third or the businesses in which Fifth 
Third is engaged.
Government regulation and legislation subject Fifth Third and other financial institutions to restrictions, oversight and/or costs that may have 
an impact on Fifth Third’s business, financial condition, results of operations or the price of its common stock.

Fifth Third is subject to extensive state and federal regulation, supervision and legislation that govern almost all aspects of its operations and 
limit the businesses in which Fifth Third may engage. These laws and regulations may change from time to time and are primarily intended 

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for the protection of consumers, borrowers and depositors and are not designed to protect security-holders. The impact of any changes to laws 
and regulations or other actions by regulatory agencies may negatively impact Fifth Third or its ability to increase the value of its business. 
Additionally, actions by regulatory agencies or significant litigation against Fifth Third could cause it to devote significant time and resources 
to defending itself and may lead to penalties that materially affect Fifth Third and its shareholders. Future changes in the laws, including tax 
laws, or regulations or their interpretations or enforcement may also be materially adverse to Fifth Third and its shareholders or may require 
Fifth Third to expend significant time and resources to comply with such requirements.

Fifth Third expects that the Biden Administration will seek to implement a regulatory reform agenda that is significantly different than that of 
the Trump Administration. This reform agenda could include a heightened focus on the regulation of loan portfolios and credit concentrations 
to borrowers impacted by climate change, heightened scrutiny on Bank Secrecy Act and anti-money laundering requirements, topics related 
to social equity, executive compensation, and increased capital and liquidity, as well as limits on share buybacks and dividends. In addition, 
mergers and acquisitions could be dampened by increased antitrust scrutiny. Reform proposals are also expected for the short-term wholesale 
markets. It is too early to assess which, if any of these policies, would be implemented and what their impact would be.

Fifth Third cannot predict whether any pending or future legislation will be adopted or the substance and impact of any such new legislation 
on Fifth Third. Changes in regulation could affect Fifth Third in a substantial way and could have an adverse effect on its business, financial 
condition and results of operations. Additionally, legislation or regulatory reform could affect the behaviors of third parties that Fifth Third 
deals with in the course of business, such as rating agencies, insurance companies and investors. The extent to which Fifth Third can adjust its 
strategies to offset such adverse impacts also is not known at this time.

In  addition,  changes  in  laws  or  regulations  that  affect  Fifth  Third’s  customers  and  business  partners  could  negatively  affect  Fifth  Third’s 
revenues and expenses. Certain changes in laws such as tax law reforms that impose limitations on the deductibility of interest may decrease 
the demand for Fifth Third’s products or services and could negatively affect its revenues and results of operations. Other changes in laws or 
regulations  could  cause  Fifth  Third’s  third-party  service  providers  and  other  vendors  to  increase  the  prices  they  charge  to  Fifth  Third  and 
negatively affect Fifth Third’s expenses and financial results.

Fifth Third could suffer from unauthorized use of intellectual property.
Fifth Third develops for itself, and licenses from others, intellectual property for use in conducting its business. This intellectual property has 
been, and may be, subject to misappropriation or infringement by third parties as well as claims that Fifth Third’s use of certain technology or 
other  intellectual  property  infringes  on  rights  owned  by  others.  Fifth  Third  has  been,  and  may  be,  subject  to  disputes  and/or  litigation 
concerning  these  claims  and  could  be  held  responsible  for  significant  damages  covering  past  activities  and  substantial  fees  to  continue  to 
engage in these activities in the future. Fifth Third may also be unable to acquire rights to use certain intellectual property that is important for 
its business and may be unable to effectively engage in critical business activities. If Fifth Third is unable to protect or acquire rights to use 
intellectual property it owns or licenses, it may lose certain competitive advantages, incur expenses and/or lose revenue and may suffer harm 
to its business results and financial condition.

Fifth Third is subject to various regulatory requirements that may limit its operations and potential growth.
Under  federal  and  state  laws  and  regulations  pertaining  to  the  safety  and  soundness  of  insured  depository  institutions  and  their  holding 
companies, the FRB, the FDIC, the CFPB and the OCC have the authority to compel or restrict certain actions by the Bancorp and the Bank. 
The Bancorp and the Bank are subject to such supervisory authority and, more generally, must, in certain instances, obtain prior regulatory 
approval before engaging in certain activities or corporate decisions. There can be no assurance that such approvals, if required, would be 
forthcoming  or  that  such  approvals  would  be  granted  in  a  timely  manner.  Failure  to  receive  any  such  approval,  if  required,  could  limit  or 
impair  the  Bancorp’s  operations,  restrict  its  growth,  ability  to  compete,  innovate  or  participate  in  industry  consolidation  and/or  affect  its 
dividend policy. Such actions and activities that may be subject to prior approval include, but are not limited to, increasing dividends or other 
capital distributions by the Bancorp or the Bank, entering into a merger or acquisition transaction, acquiring or establishing new branches, 
and entering into certain new businesses.

Failure  by  the  Bancorp  or  the  Bank  to  meet  the  applicable  eligibility  requirements  for  FHC  status  (including  capital  and  management 
requirements and that the Bank maintain at least a “Satisfactory” CRA rating) may result in restrictions on certain activities of the Bancorp, 
including the commencement of new activities and mergers with or acquisitions of other financial institutions and could ultimately result in 
the loss of financial holding company status.

Fifth  Third  and  other  financial  institutions  are  subject  to  scrutiny  from  government  authorities,  including  bank  regulatory  authorities, 
stemming  from  broader  systemic  regulatory  concerns,  including  with  respect  to  stress  testing,  liquidity  and  capital  levels,  asset  quality, 
provisioning,  AML/BSA,  consumer  compliance  and  other  prudential  matters  and  efforts  to  ensure  that  financial  institutions  take  steps  to 
improve their risk management and prevent future crises.

In this regard, government authorities, including the bank regulatory agencies and law enforcement, are also pursuing aggressive enforcement 
actions with respect to compliance and other legal matters involving financial activities, which heightens the risks associated with actual and 
perceived  compliance  failures  and  may  also  adversely  affect  Fifth  Third’s  ability  to  enter  into  certain  transactions  or  engage  in  certain 
activities,  or  obtain  necessary  regulatory  approvals  in  connection  therewith.  The  government  enforcement  authority  includes,  among  other 

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things, the ability to assess significant civil or criminal monetary penalties, fines, or restitution; to issue cease and desist or removal orders; 
and to initiate injunctive actions against banking organizations and institution-affiliated parties. These enforcement actions may be initiated 
for violations of laws and regulations and unsafe or unsound practices.

In  some  cases,  regulatory  agencies  may  take  supervisory  actions  that  may  not  be  publicly  disclosed,  which  restrict  or  limit  a  financial 
institution. Finally, as part of Fifth Third’s regular examination process, the Bancorp and the Bank’s respective regulators may advise it and 
its banking subsidiary to operate under various restrictions as a prudential matter. Such supervisory actions or restrictions, if and in whatever 
manner imposed, could negatively affect Fifth Third’s ability to engage in new activities and certain transactions, as well as have a material 
adverse effect on Fifth Third’s business and results of operations and may not be publicly disclosed.

Fifth Third could face serious negative consequences if its third-party service providers, business partners or investments fail to comply 
with applicable laws, rules or regulations.
Fifth Third is expected to oversee the legal and regulatory compliance of its business endeavors, including those performed by third-party 
service providers, business partners, other vendors and certain companies in which Fifth Third has invested. Legal authorities and regulators 
could  hold  Fifth  Third  responsible  for  failures  by  these  parties  to  comply  with  applicable  laws,  rules  or  regulations.  These  failures  could 
expose  Fifth  Third  to  significant  litigation  or  regulatory  action  that  could  limit  its  activities  or  impose  significant  fines  or  other  financial 
losses. Additionally, Fifth Third could be subject to significant litigation from consumers or other parties harmed by these failures and could 
suffer significant losses of business and revenue, as well as reputational harm as a result of these failures.

As a regulated entity, the Bancorp is subject to certain capital requirements that may limit its operations, potential growth and ability to 
pay or increase dividends on its common stock or to repurchase its capital stock.
As a BHC and an FHC, the Bancorp is subject to the comprehensive, consolidated supervision and regulation of the FRB, including risk-
based and leverage capital requirements, investment practices, dividend policy and growth. The Bancorp must maintain certain risk-based and 
leverage capital ratios as required by the FRB which can change depending upon general economic conditions and the Bancorp’s particular 
condition,  risk  profile  and  growth  plans.  Compliance  with  the  capital  requirements,  including  leverage  ratios,  may  limit  operations  that 
require the intensive use of capital and could adversely affect the Bancorp’s ability to expand or maintain present business levels.

Failure  by  the  Bank  to  meet  applicable  capital  requirements  could  subject  it  to  a  variety  of  enforcement  actions  available  to  the  federal 
regulatory authorities. These include limitations on the ability of the Bancorp to pay dividends and/or repurchase shares, the issuance by the 
regulatory authority of a capital directive to increase capital, loss of FHC status and the termination of deposit insurance by the FDIC.

In response to the uncertainty caused by the COVID-19 pandemic, certain large BHCs, including the Bancorp, were not permitted to make 
share repurchases, subject to certain limited exceptions, during the third and fourth quarters of 2020, but were permitted to make dividend 
payments  subject  to  certain  limitations.  For  the  first  quarter  of  2021,  provided  that  a  BHC  does  not  increase  its  common  stock  dividends 
higher than the level paid in the second quarter of 2020, BHCs, including the Bancorp, are permitted to pay common dividends and make 
share  repurchases  that,  in  the  aggregate,  do  not  exceed  an  amount  equal  to  the  average  of  the  firm’s  net  income  for  the  four  preceding 
calendar  quarters.  BHCs  may  also  make  additional  share  repurchases  up  to  the  amount  of  share  issuances  related  to  expensed  employee 
compensation. For further information on a subsequent event related to an accelerated share repurchase transaction, refer to Note 33 of the 
Notes to Consolidated Financial Statements. 

Regulation  of  Fifth  Third  by  the  Commodity  Futures  Trading  Commission  (“CFTC”)  imposes  additional  operational  and  compliance 
costs.
The  CFTC  and  SEC  are  primarily  responsible  for  regulation  of  the  U.S.  derivatives  markets.  While  most  of  the  provisions  related  to 
derivatives  markets  are  now  in  effect,  several  additional  requirements  await  final  regulations  from  the  relevant  regulatory  agencies  for 
derivatives, including the CFTC and the SEC. As a result of this regulatory regime, the CFTC has a meaningful supervisory role with respect 
to  some  of  Fifth  Third’s  businesses.  The  Bank  is  provisionally  registered  as  a  swap  dealer  with  the  CFTC  and  is  subject  to  certain 
requirements,  including  real  time  trade  reporting  and  robust  record  keeping  requirements,  business  conduct  requirements  (including  daily 
valuations, disclosure of material risks associated with swaps and disclosure of material incentives and conflicts of interest) and mandatory 
clearing  and  exchange  trading  of  certain  swaps  designated  by  the  relevant  regulatory  agencies  as  required  to  be  cleared.  Fifth  Third’s 
derivatives  activity  is  also  subject  to  the  U.S.  banking  regulators’  margin  and  segregation  requirements  for  uncleared  swaps.  These 
requirements  collectively  impose  implementation  and  ongoing  compliance  burdens  on  Fifth  Third  and  introduce  additional  legal  risk, 
including as a result of antifraud and anti-manipulation provisions and private rights of action. These rules raise the costs and liquidity burden 
associated  with  Fifth  Third’s  derivatives  activities  and  could  have  an  adverse  effect  on  its  business,  financial  condition  and  results  of 
operations. For more information, refer to Regulation and Supervision—Derivatives.

Deposit insurance premiums levied against the Bank may increase if the number of bank failures increase or the cost of resolving failed 
banks increases.
The FDIC maintains a Deposit Insurance Fund (“DIF”) to protect insured depositors in the event of bank failures. The DIF is funded by fees 
assessed on insured depository institutions including the Bank. Future deposit premiums paid by the Bank depend on FDIC rules, which are 
subject to change, the level of the DIF and the magnitude and cost of future bank failures. The Bank may be required to pay significantly 

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higher FDIC premiums if market developments change such that the DIF balance is reduced or the FDIC changes its rules to require higher 
premiums.

If  an  orderly  liquidation  of  a  systemically  important  BHC  or  non-bank  financial  company  were  triggered,  Fifth  Third  could  face 
assessments for the Orderly Liquidation Fund.
Dodd-Frank created authority for the orderly liquidation of systemically important BHCs and non-bank financial companies and is based on 
the  FDIC’s  bank  resolution  model.  The  Secretary  of  the  U.S.  Treasury  may  trigger  liquidation  under  this  authority  only  after  consultation 
with the President of the United States and after receiving a recommendation from the board of the FDIC and the FRB upon a two-thirds vote. 
Liquidation  proceedings  will  be  funded  by  the  Orderly  Liquidation  Fund  established  under  Dodd-Frank,  which  will  borrow  from  the  U.S. 
Treasury and impose risk-based assessments on covered financial companies. Risk-based assessments would be made, first, on entities that 
received more in the resolution than they would have received in the liquidation to the extent of such excess and second, if necessary, on, 
among others, bank holding companies with total consolidated assets of $50 billion or more, such as Fifth Third. Any such assessments may 
adversely affect Fifth Third’s business, financial condition or results of operations.

MARKET RISKS: INTEREST RATE RISKS AND PRICE RISKS

The replacement of LIBOR could adversely affect Fifth Third’s revenue or expenses and the value of those assets or obligations.
LIBOR  and  certain  other  “benchmarks”  are  the  subject  of  recent  national,  international  and  other  regulatory  guidance  and  proposals  for 
reform.  These  reforms  may  cause  such  benchmarks  to  perform  differently  than  in  the  past  or  have  other  consequences  which  cannot  be 
predicted. On July 27, 2017, the United Kingdom’s Financial Conduct Authority, which regulates LIBOR, publicly announced that it intends 
to stop persuading or compelling banks to submit LIBOR rates after 2021. The announcement indicates that the continuation of LIBOR on 
the current  basis cannot  be  guaranteed after 2021. While there  is no consensus on what rate or rates may become accepted alternatives to 
LIBOR, a group of large banks, the Alternative Reference Rate Committee (“ARRC”), selected and the Federal Reserve Bank of New York 
started  in  May  2018  to  publish  the  Secured  Overnight  Finance  Rate  as  an  alternative  to  LIBOR.  SOFR  is  a  broad  measure  of  the  cost  of 
borrowing  cash  overnight  collateralized  by  Treasury  securities,  given  the  depth  and  robustness  of  the  U.S.  Treasury  repurchase  market. 
Furthermore, in 2018, the Bank of England commenced publication of a reformed Sterling Overnight Index Average (“SONIA”), comprised 
of a broader set of overnight Sterling money market transactions. The SONIA has been recommended as the alternative to Sterling LIBOR by 
the Working Group on Sterling Risk-Free Reference Rates. In the United States, it is likely that LIBOR-priced transactions and products will 
transfer to SOFR. On November 30, 2020, the FRB, OCC and FDIC issued a public statement that the administrator of LIBOR announced it 
will consult on an extension of publication of certain U.S. Dollar LIBOR tenors until June 30, 2023, which would allow additional legacy 
USD LIBOR contracts to mature before the succession of LIBOR. The administrator has not yet announced the results of its consultation.

The market transition away from LIBOR to an alternative reference rate, including SOFR or SONIA, is complex and subjects Fifth Third to 
financial, legal and operational risks. In particular, any such transition could:

•

•

•

•

•

•

adversely  affect  the  interest  rates  paid  or  received  on,  and  the  revenue  and  expenses  associated  with,  the  Bancorp’s  floating  rate 
obligations,  loans,  deposits,  derivatives  and  other  financial  instruments  tied  to  LIBOR  rates,  or  other  securities  or  financial 
arrangements given LIBOR’s role in determining market interest rates globally;
adversely affect the value of the Bancorp’s floating rate obligations, loans, deposits, derivatives and other financial instruments tied 
to LIBOR rates, or other securities or financial arrangements given LIBOR’s role in determining market interest rates globally;
prompt  inquiries  or  other  actions  from  regulators  in  respect  of  the  Bancorp’s  preparation  and  readiness  for  the  replacement  of 
LIBOR with an alternative reference rate;
result  in  certain  LIBOR-based  instruments  such  as  the  Bancorp's  Series  H,  Series  I  and  Series  J  preferred  stock  moving  from 
floating-rate instruments to fixed-rate instruments if the fallback language is unable to be amended to adopt alternative rates;
result in disputes, litigation or other actions with counterparties regarding the interpretation and enforceability of certain fallback 
language in LIBOR-based securities; and
require  the  transition  to  or  development  of  appropriate  systems  and  analytics  to  effectively  transition  the  Bancorp’s  risk 
management processes from LIBOR-based products to those based on the applicable alternative pricing benchmark, such as SOFR 
or reformed SONIA.

The manner and impact of this transition, as well as the effect of these developments on Fifth Third’s funding costs, loan and investment and 
trading securities portfolios, asset-liability management, and business, is uncertain.

Weakness in the U.S. economy, including within Fifth Third’s geographic footprint, has adversely affected Fifth Third in the past and 
may adversely affect Fifth Third in the future.
If the strength of the U.S. economy in general or the strength of the local economies in which Fifth Third conducts operations declines, this 
could result in, among other things, a decreased demand for Fifth Third’s products and services, a deterioration in credit quality or a reduced 
demand for credit, including a resultant effect on Fifth Third’s loan portfolio and ALLL and in the receipt of lower proceeds from the sale of 
loans and foreclosed properties. These factors could result in higher delinquencies, greater charge-offs and increased losses in future periods, 
which could materially adversely affect Fifth Third’s financial condition and results of operations.

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Financial disruption or a prolonged economic downturn could materially and adversely affect Fifth Third’s business.
Worldwide financial markets have recently experienced periods of extraordinary disruption and volatility, which has been exacerbated by the 
COVID-19 pandemic, resulting in heightened credit risk, reduced valuation of investments and decreased economic activity. Moreover, many 
companies have experienced reduced liquidity and uncertainty as to their ability to raise capital during such periods of market disruption and 
volatility. In the event that these conditions recur or result in a prolonged economic downturn, Fifth Third’s results of operations, financial 
position and/or liquidity could be materially and adversely affected. These market conditions may affect the Bancorp’s ability to access debt 
and equity capital markets. In addition, as a result of recent financial events, Fifth Third may face increased regulation. Many of the other risk 
factors  discussed  in  this  Risk  Factors  section  identify  risks  that  result  from,  or  are  exacerbated  by,  financial  economic  downturn.  These 
include risks related to Fifth Third’s investments portfolio, the competitive environment and regulatory developments.

Global and domestic political, social and economic uncertainties and changes may adversely affect Fifth Third.
Global  financial  markets,  including  the  United  States,  face  political  and  economic  uncertainties  that  may  delay  investment  and  hamper 
economic activity. International events such as trade disputes, separatist movements, leadership changes and political and military conflicts 
could adversely affect global financial activity and markets and could negatively affect the U.S. economy. Additionally, the FRB and other 
major central banks have begun the process of removing or reducing monetary accommodation, increasing the risk of recession and may also 
negatively impact asset values and credit spreads that were impacted by extraordinary monetary stimulus. These potential negative effects on 
financial markets and economic activity could lead to reduced revenues, increased costs, increased credit risks and volatile markets, and could 
negatively impact Fifth Third’s businesses, results of operations and financial condition.

Changes in interest rates could affect Fifth Third’s income and cash flows.
Fifth Third’s income and cash flows depend to a great extent on the difference between the interest rates earned on interest-earning assets 
such as loans and investment securities and the interest rates paid on interest-bearing liabilities such as deposits and borrowings. These rates 
are highly sensitive to many factors that are beyond Fifth Third’s control, including general economic conditions in the U.S. or abroad and the 
policies of various governmental and regulatory agencies (in particular, the FRB). Changes in monetary policy, including changes in interest 
rates, will influence the origination of loans, the prepayment speed of loans, the purchase of investments, the generation of deposits and the 
rates received on loans and investment securities and paid on deposits or other sources of funding as well as customers’ ability to repay loans. 
The impact of these changes may be magnified if Fifth Third does not effectively manage the relative sensitivity of its assets and liabilities to 
changes in market interest rates. Fluctuations in these areas may adversely affect Fifth Third, its customers and its shareholders. In addition, 
in response to the outbreak of the COVID-19 pandemic and its economic consequences, the FRB lowered its target for the federal funds rate 
to a range of 0% to 0.25%. As a result of the high percentage of Fifth Third’s assets and liabilities that are in the form of interest-bearing or 
interest-related instruments, this change in interest rates could adversely affect Fifth Third’s profitability. Moreover, such low rates increase 
the  risk  in  the  U.S.  of  a  negative  interest  rate  environment  in  which  interest  rates  drop  below  zero,  either  broadly  or  for  some  types  of 
instruments. For example, yields on one-month and three-month Treasuries briefly dropped below zero in March 2020. Such an occurrence 
would likely further reduce the interest Fifth Third earns on loans and other earning assets. Fifth Third cannot predict the nature or timing of 
future  changes  in  monetary  policies  in  response  to  the  COVID-19  pandemic  or  the  precise  effects  that  they  may  have  on  Fifth  Third’s 
activities and financial results.

Changes and trends in the capital markets may affect Fifth Third’s income and cash flows.
Fifth  Third  enters  into  and  maintains  trading  and  investment  positions  in  the  capital  markets  on  its  own  behalf  and  manages  investment 
positions on behalf of its customers. These investment positions include derivative financial instruments. The revenues and profits Fifth Third 
derives from managing proprietary and customer trading and investment positions are dependent on market prices. Market changes and trends 
may result in a decline in wealth and asset management revenue or investment or trading losses that may impact Fifth Third. Losses on behalf 
of its customers could expose Fifth Third to reputational issues, litigation, credit risks or loss of revenue from those clients and customers. 
Additionally, losses in Fifth Third’s trading and investment positions could lead to a loss with respect to those investments and may adversely 
affect Fifth Third’s income, cash flows and funding costs.

Fifth Third’s stock price is volatile.
Fifth Third’s stock price has been volatile in the past and several factors could cause the price to fluctuate substantially in the future. These 
factors include, without limitation:

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actual or anticipated variations in earnings;
changes in analysts’ recommendations or projections;
Fifth Third’s announcements of developments related to its businesses;
operating and stock performance of other companies deemed to be peers;
actions by government regulators and changes in the regulatory regime;
new technology used or services offered by traditional and non-traditional competitors;
news reports of trends, concerns and other issues related to the financial services industry;
U.S. and global economic conditions;
natural disasters;
geopolitical conditions such as acts or threats of terrorism, military conflicts and withdrawal from the EU by EU member countries.

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The price for shares of Fifth Third’s common stock may fluctuate significantly in the future, and these fluctuations may be unrelated to Fifth 
Third’s  performance.  General  market  price  declines  or  market  volatility  in  the  future  could  adversely  affect  the  price  for  shares  of  Fifth 
Third’s common stock and the current market price of such shares may not be indicative of future market prices.

Fifth Third’s mortgage banking net revenue can be volatile from quarter to quarter.
Fifth  Third  earns  revenue  from  the  fees  it  receives  for  originating  mortgage  loans  and  for  servicing  mortgage  loans.  When  rates  rise,  the 
demand for mortgage loans tends to fall, reducing the revenue Fifth Third receives from loan originations. At the same time, revenue from 
mortgage servicing rights (“MSR”) can increase through increases in fair value. When rates fall, mortgage originations tend to increase and 
the  value  of  MSRs  tends  to  decline,  also  with  some  offsetting  revenue  effect.  Even  though  the  origination  of  mortgage  loans  can  act  as  a 
“natural hedge,” the hedge is not perfect, either in amount or timing. For example, the negative effect on revenue from a decrease in the fair 
value of residential MSRs is immediate, but any offsetting revenue benefit from more originations and the MSRs relating to the new loans 
would  accrue  over  time.  It  is  also  possible  that  even  if  interest  rates  were  to  fall,  mortgage  originations  may  also  fall  or  any  increase  in 
mortgage originations may not be enough to offset the decrease in the MSRs value caused by the lower rates.

Fifth Third typically uses derivatives and other instruments to hedge its mortgage banking interest rate risk. Fifth Third generally does not 
hedge all of its risks and the fact that Fifth Third attempts to hedge any of the risks does not mean Fifth Third will be successful. Hedging is a 
complex  process,  requiring  sophisticated  models  and  constant  monitoring.  Fifth  Third  may  use  hedging  instruments  tied  to  U.S.  Treasury 
rates, LIBOR or Eurodollars that may not perfectly correlate with the value or income being hedged. Fifth Third could incur significant losses 
from its hedging activities. There may be periods where Fifth Third elects not to use derivatives and other instruments to hedge mortgage 
banking interest rate risk.

STRATEGIC RISKS

If Fifth Third does not respond to intense competition and rapid changes in the financial services industry or otherwise adapt to changing 
customer preferences, its financial performance may suffer.
Fifth Third’s ability to deliver strong financial performance and returns on investment to shareholders will depend in part on its ability to 
expand the scope of available financial services to meet the needs and demands of its customers. In addition to the challenge of competing 
against  other  banks  in  attracting  and  retaining  customers  for  traditional  banking  services,  Fifth  Third’s  competitors  also  include  securities 
dealers, brokers, mortgage bankers, investment advisors and specialty finance, telecommunications, technology and insurance companies as 
well as large retailers who seek to offer one-stop financial services in addition to other products and services desired by consumers that may 
include services that banks have not been able or allowed to offer to their customers in the past or may not be currently able or allowed to 
offer. Many of these other firms may be significantly larger than Fifth Third and may have access to customers and financial resources that 
are  beyond  Fifth  Third’s  capability.  Fifth  Third  competes  with  these  firms  with  respect  to  capital,  access  to  capital,  revenue  generation, 
products, services, transaction execution, innovation, reputation, talent and price.

This increasingly competitive environment is primarily a result of changes in customer preferences, regulation, changes in technology and 
product delivery systems, as well as the accelerating pace of consolidation among financial service providers. Rapidly changing technology 
and consumer preferences may require Fifth Third to effectively implement new technology-driven products and services in order to compete 
and meet customer demands. Fifth Third may not be able to do so or be successful in marketing these products and services to its customers. 
As  a  result,  Fifth  Third’s  ability  to  effectively  compete  to  retain  or  acquire  new  business  may  be  impaired,  and  its  business,  financial 
condition or results of operations, may be adversely affected.

Fifth  Third  may  make  strategic  investments  and  may  expand  an  existing  line  of  business  or  enter  into  new  lines  of  business  to  remain 
competitive. If Fifth Third’s chosen strategies are not appropriate to allow Fifth Third to effectively compete or Fifth Third does not execute 
them in an appropriate or timely manner, Fifth Third’s business and results may suffer. Additionally, these strategies, products and lines of 
business may bring with them unforeseeable or unforeseen risks and may not generate the expected results or returns, which could adversely 
affect Fifth Third’s results of operations or future growth prospects and cause Fifth Third to fail to meet its stated goals and expectations.

Changes in retail distribution strategies and consumer behavior may adversely impact Fifth Third’s investments in its bank premises and 
equipment and other assets and may lead to increased expenditures to change its retail distribution channel.
Fifth Third has significant investments in bank premises and equipment for its branch network including its 1,134 full-service banking centers 
and 59 locations held for the development of future banking centers of which 44 locations are developed or in the process of being developed 
as branches, as well as its retail work force and other branch banking assets. Advances in technology such as e-commerce, telephone, internet 
and mobile banking, and in-branch self-service technologies including automatic teller machines and other equipment, as well as changing 
customer preferences for these other methods of accessing Fifth Third’s products and services, could affect the value of Fifth Third’s branch 
network  or  other  retail  distribution  assets  and  may  cause  it  to  change  its  retail  distribution  strategy,  close  and/or  sell  certain  branches  or 
parcels of land held for development and restructure or reduce its remaining branches and work force. Further advances in technology and/or 
changes  in  customer  preferences  could  have  additional  changes  in  Fifth  Third’s  retail  distribution  strategy  and/or  branch  network.  These 
actions could lead to losses on these assets or could adversely impact the carrying value of other long-lived assets and may lead to increased 
expenditures to renovate and reconfigure remaining branches or to otherwise reform its retail distribution channel.

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Difficulties  in  identifying  suitable  opportunities  or  combining  the  operations  of  acquired  entities  or  assets  with  Fifth  Third’s  own 
operations or assessing the effectiveness of businesses in which Fifth Third makes strategic investments or with which Fifth Third enters 
into strategic contractual relationships may prevent Fifth Third from achieving the expected benefits from these acquisitions, investments 
or relationships.
Inherent  uncertainties  exist  when  assessing,  acquiring  or  integrating  the  operations  of  another  business  or  investment  or  relationship 
opportunity. Fifth Third may not be able to fully achieve its strategic objectives and planned operating efficiencies relevant to an acquisition 
or  strategic  relationship.  In  addition,  the  markets  and  industries  in  which  Fifth  Third  and  its  potential  acquisition  and  investment  targets 
operate are highly competitive. Acquisition or investment targets may lose customers or otherwise perform poorly or unprofitably, or in the 
case  of  an  acquired  business  or  strategic  relationship,  cause  Fifth  Third  to  lose  customers  or  perform  poorly  or  unprofitably.  Future 
acquisition and investment activities and efforts to monitor newly acquired businesses or reap the benefits of a new strategic relationship may 
require Fifth Third to devote substantial time and resources and may cause these acquisitions, investments and relationships to be unprofitable 
or cause Fifth Third to be unable to pursue other business opportunities.

After completing an acquisition, Fifth Third may find that certain material information was not adequately disclosed during the due diligence 
process or that certain items were not accounted for properly in accordance with financial accounting and reporting standards. Fifth Third 
may  also  not  realize  the  expected  benefits  of  the  acquisition  due  to  lower  financial  results  pertaining  to  the  acquired  entity  or  assets.  For 
example,  Fifth  Third  could  experience  higher  charge-offs  than  originally  anticipated  related  to  the  acquired  loan  portfolio.  Additionally, 
acquired companies or businesses may increase Fifth Third’s risk of regulatory action or restrictions related to the operations of the acquired 
business.

Future acquisitions may dilute current shareholders’ ownership of Fifth Third and may cause Fifth Third to become more susceptible to 
adverse economic events.
Future business acquisitions could be material to Fifth Third and it may issue additional shares of stock to pay for those acquisitions, which 
would  dilute  current  shareholders’  ownership  interests.  Acquisitions  also  could  require  Fifth  Third  to  use  substantial  cash  or  other  liquid 
assets or to incur debt. In those events, Fifth Third could become more susceptible to economic downturns, dislocations in capital markets 
and competitive pressures.

Fifth  Third  may  sell  or  consider  selling  one  or  more  of  its  businesses  or  investments.  Should  it  determine  to  sell  such  a  business  or 
investment, it may not be able to generate gains on sale or related increase in shareholders’ equity commensurate with desirable levels. 
Moreover, if Fifth Third sold such businesses or investments, the loss of income could have an adverse effect on its earnings and future 
growth.
Fifth  Third  owns,  or  owns  a  minority  stake  in,  as  applicable,  several  non-strategic  businesses,  investments  and  other  assets  that  are  not 
significantly  synergistic  with  its  core  financial  services  businesses  or,  in  the  future,  may  no  longer  be  aligned  with  Fifth  Third’s  strategic 
plans or regulatory expectations. If Fifth Third were to sell one or more of its businesses or investments, it would be subject to market forces 
that  may  affect  the  timing  or  pricing  of  such  sale  or  result  in  an  unsuccessful  sale.  If  Fifth  Third  were  to  complete  the  sale  of  any  of  its 
businesses, investments and/or interests in third parties, it would lose the income from the sold businesses and/or interests, including those 
accounted for under the equity method of accounting, and such loss of income could have an adverse effect on its future earnings and growth. 
Additionally, Fifth Third may encounter difficulties in separating the operations of any businesses it sells, which may affect its business or 
results of operations.

GENERAL BUSINESS RISKS

Changes in accounting standards or interpretations could impact Fifth Third’s reported earnings and financial condition.
The accounting standard setters, including the FASB, the SEC and other regulatory agencies, periodically change the financial accounting and 
reporting standards that govern the preparation of Fifth Third’s consolidated financial statements. These changes can be hard to predict and 
can materially impact how Fifth Third records and reports its financial condition and results of operations. In some cases, Fifth Third could be 
required  to  apply  a  new  or  revised  standard  retroactively,  which  would  result  in  the  recasting  of  Fifth  Third’s  prior  period  financial 
statements.

Fifth Third uses models for business planning purposes that may not adequately predict future results.
Fifth Third uses financial models to aid in its planning for various purposes including its capital and liquidity needs and other purposes. The 
models used may not accurately account for all variables, may fail to predict outcomes accurately, and/or may overstate or understate certain 
effects. As a result of these potential failures, Fifth Third may not adequately prepare for future events and may suffer losses or other setbacks 
due to these failures.

Also, information Fifth Third provides to the public or to its regulators based on models could be inaccurate or misleading due to inadequate 
design or implementation, for example. Decisions that its regulators make, including those related to capital distributions to its shareholders, 
could be affected adversely due to the perception that the models used to generate the relevant information are unreliable or inadequate.

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The  preparation  of  financial  statements  requires  Fifth  Third  to  make  subjective  determinations  and  use  estimates  that  may  vary  from 
actual results and materially impact its results of operations or financial position.
The preparation of consolidated financial statements in conformity with U.S. GAAP requires management to make significant estimates that 
affect the financial statements. If new information arises that results in a material change to a reserve amount, such a change could result in a 
change to previously announced financial results. Refer to the Critical Accounting Policies section of Management’s Discussion and Analysis 
of Financial Condition and Results of Operation for more information regarding management’s significant estimates.

Weather-related  events,  other  natural  disasters,  or  health  emergencies  may  have  an  effect  on  the  performance  of  Fifth  Third’s  loan 
portfolios, thereby adversely impacting its results of operations.
Fifth  Third’s  footprint  stretches  from  the  upper  Midwestern  to  lower  Southeastern  regions  of  the  United  States  and  it  has  offices  in  many 
other areas of the country. Some of these regions have experienced weather events including hurricanes, tornadoes, fires and other natural 
disasters. The nature and level of these events and the impact of global climate change upon their frequency and severity cannot be predicted. 
If large scale events occur, they may significantly impact its loan portfolios by damaging properties pledged as collateral as well as impairing 
its borrowers’ ability to repay their loans.

Additionally,  the  impact  of  widespread  health  emergencies  may  adversely  impact  Fifth  Third’s  results  of  operations,  such  as  the  potential 
impact from the COVID-19 pandemic. If its borrowers are adversely affected due to a widespread health emergency that impacts Fifth Third 
employees, vendors or economic growth generally, Fifth Third’s financial condition and results of operations could be adversely affected.

Societal responses to climate change could adversely affect Fifth Third’s business and performance, including indirectly through impacts 
on Fifth Third’s customers.
Concerns  over  the  long-term  impacts  of  climate  change  have  led  and  may  continue  to  lead  to  governmental  efforts  around  the  world  to 
mitigate those impacts. Consumers and businesses also may change their behavior on their own as a result of these concerns. Fifth Third and 
its customers will need to respond to new laws and regulations, as well as consumer and business preferences resulting from climate change 
concerns. Fifth Third and its customers may face cost increases, asset value reductions, operating process changes, and the like. The impact 
on Fifth Third’s customers will likely vary depending on their specific attributes, including reliance on or role in carbon intensive activities. 
Fifth Third could experience a drop in demand for Fifth Third’s products and services, particularly in certain sectors. In addition, Fifth Third 
could face reductions in creditworthiness on the part of some customers or in the value of assets securing loans. Fifth Third’s efforts to take 
these  risks  into  account  in  making  lending  and  other  decisions,  including  by  increasing  business  relationships  with  climate-friendly 
companies, may not be effective in protecting Fifth Third from the negative impact of new laws and regulations or changes in consumer or 
business behavior.

Fifth Third is exposed to reputational risk.
Fifth  Third’s  actual  or  alleged  conduct  in  activities,  such  as  certain  sales  and  lending  practices,  data  security,  corporate  governance  and 
acquisitions,  inappropriate  behavior  or  misconduct  of  employees,  association  with  particular  customers,  business  partners,  investments  or 
vendors, as well as developments from any of the other risks described above, may result in negative public opinion at large (or with certain 
segments  of  the  public)  and  may  damage  Fifth  Third’s  reputation.  Actions  taken  by  government  regulators,  shareholder  activists  and 
community organizations may also damage Fifth Third’s reputation. Additionally, whereas negative public opinion once was primarily driven 
by adverse news coverage in traditional media, the advent and expansion of social media facilitates the rapid dissemination of information or 
misinformation.  Though  Fifth  Third  monitors  social  media  channels,  the  potential  remains  for  rapid  and  widespread  dissemination  of 
inaccurate, misleading or false information or other negative information that could damage Fifth Third’s reputation. Negative public opinion 
can  adversely  affect  Fifth  Third’s  ability  to  attract  and  keep  customers  and  can  increase  the  risk  that  it  will  be  a  target  of  litigation  and 
regulatory action. Social activists are increasingly targeting financial firms with public criticism for their relationships with clients that are 
engaged in certain sensitive industries, including businesses whose products are or are perceived to be harmful to health, the environment or 
the social good. Activist criticism of Fifth Third’s relationships with clients in sensitive industries could potentially engender dissatisfaction 
among  clients,  customers,  investors,  politicians,  the  government  and  employees  with  how  Fifth  Third  addresses  social  concerns  through 
business activities which could negatively affect its business or reputation.

Furthermore,  investors  have  begun  to  consider  how  corporations  are  addressing  environmental,  social  and  governance  matters,  commonly 
known as “ESG matters,” when making investment decisions. For example, certain investors are beginning to incorporate the business risks 
of  climate  change  and  the  adequacy  of  companies’  responses  to  climate  change  and  other  ESG  matters  as  part  of  their  investment  theses. 
These shifts in investing priorities may result in adverse effects on the trading price of Fifth Third’s common stock if investors determine that 
Fifth Third has not made sufficient progress on ESG matters.

Potential noncompliance with evolving federal and state laws governing cannabis-related businesses (CRBs) could subject Fifth Third to 
liabilities.
While a significant majority of states have legalized some form of marijuana, it remains a Schedule I controlled substance under federal law. 
Hemp is no longer classified as a Schedule I controlled substance under federal law; however, the regulatory scheme governing hemp has not 
been fully developed. Further, the “naked eye” cannot distinguish between legal hemp and illegal marijuana under federal law. There are a 
number  of  states  where  Fifth  Third  operates  with  laws  permitting  medicinal  or  recreational  marijuana,  which  increases  the  probability  of 
individuals  or  entities  using  bank  products  or  services  to  sell,  distribute,  cultivate,  manufacture  or  profit  from  marijuana.  This,  and  the 

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divergence  and  continued  changes  in  laws  governing  CRBs  results  in  challenges  to  us  to  maintain  compliance  with  them,  particularly  in 
connection  with  Fifth  Third's  commercial  and  consumer  lending  and  capital  markets  businesses.  While  Fifth  Third  monitors  regulatory 
developments in this area to avoid noncompliance, Fifth Third cannot assure that it will be at all times fully compliant with CRB-related laws, 
which could result in significant fines, penalties or other losses.

The COVID-19 pandemic creates significant risks and uncertainties for Fifth Third’s business.
In  March  2020,  the  World  Health  Organization  declared  novel  coronavirus  disease  2019  (COVID-19)  a  global  pandemic.  The  COVID-19 
pandemic has negatively impacted the global economy, disrupted global supply chains, lowered equity market valuations, created significant 
volatility  and  disruption  in  financial  markets,  and  increased  unemployment  levels,  all  of  which  may  become  heightened  concerns  upon 
subsequent waves of infection or future developments. In addition, the pandemic resulted in temporary closures of many businesses and the 
institution  of  social  distancing  and  sheltering  in  place  requirements  in  many  states  and  communities,  including  those  in  major  markets  in 
which the Bancorp is located or does business.

As  a  result,  the  demand  for  the  Bancorp’s  products  and  services  has  been,  and  is  expected  to  continue  to  be,  significantly  impacted. 
Furthermore,  the  pandemic  could  influence  the  recognition  of  credit  losses  in  the  Bancorp’s  loan  and  lease  portfolios  and  increase  its 
allowance for credit losses as both businesses and consumers are negatively impacted by the economic downturn. In addition, governmental 
actions  are  meaningfully  influencing  the  interest-rate  environment,  which  could  adversely  affect  the  Bancorp’s  results  of  operations  and 
financial condition. The business operations of subsidiaries of the Bancorp, such as Fifth Third Bank, National Association, have been, and 
may  also  be  disrupted  in  the  future,  if  significant  portions  of  their  workforce  are  unable  to  work  effectively,  including  because  of  illness, 
quarantines,  government  actions,  or  other  restrictions  in  connection  with  the  pandemic,  travel  restrictions,  technology  limitations  and/or 
disruptions. Furthermore, the business operations of subsidiaries of the Bancorp have been, and may again in the future be, disrupted due to 
vendors  and  third  party  service  providers  being  unable  to  work  or  provide  services  effectively,  including  because  of  illness,  quarantines, 
government actions, or other restrictions in connection with the pandemic. An increase in remote work force due to the COVID-19 pandemic 
and  the  potential  for  a  long-term  change  in  Fifth  Third’s  remote  work  strategy  may  also  increase  risks  related  to  cybersecurity  and 
information security.

In response to the pandemic, the Bancorp provided financial hardship relief to borrowers that were negatively impacted by the pandemic and 
its related economic impacts. These programs included payment deferrals and forbearances for both commercial and retail borrowers. The 
Bancorp also temporarily suspended initiating any new repossession actions on vehicles and temporarily suspended all residential foreclosure 
activity. These actions are expected to negatively impact revenue and other results of operations of the Bancorp in the near term and, if not 
effective in mitigating the effect of the COVID-19 pandemic on the Bancorp’s customers, may adversely affect the Bancorp’s business and 
results of operations more substantially over a longer period of time. 

Among other relief programs, the Bancorp participated in the SBA’s Paycheck Protection Program in 2020. Paycheck Protection Program 
loans are fixed, unsecured, low interest rate loans that are guaranteed by the SBA and subject to numerous other regulatory requirements, and 
a  borrower  may  apply  to  have  all  or  a  portion  of  the  loan  forgiven.  If  Paycheck  Protection  Program  borrowers  fail  to  qualify  for  loan 
forgiveness, the Bancorp faces a heightened risk of holding these loans at unfavorable interest rates for an extended period of time. While the 
Paycheck Protection Program loans are guaranteed by the SBA, various regulatory requirements will apply to the Bancorp’s ability to seek 
recourse under the guarantees, and related procedures are currently subject to uncertainty. If a borrower defaults on a Paycheck Protection 
Program loan, these requirements and uncertainties may limit the Bancorp’s ability to fully recover against the loan guarantee or to seek full 
recourse  against  the  borrower.  The  extent  to  which  the  COVID-19  pandemic  impacts  the  Bancorp’s  business,  results  of  operations,  and 
financial  condition,  as  well  as  its  regulatory  capital  and  liquidity  ratios,  will  depend  on  future  developments,  which  are  highly  uncertain, 
including  the  scope  and  duration  of  the  pandemic  and  actions  taken  by  governmental  authorities  and  other  third  parties  in  response  to  the 
pandemic.  Even  after  the  COVID-19  pandemic  subsides,  the  U.S.  economy  will  likely  require  some  time  to  recover  from  its  effects,  the 
length of which is unknown and during which time the U.S. may experience a recession. As a result, Fifth Third anticipates its business may 
be materially and adversely affected during this recovery. Moreover, the effects of the COVID-19 pandemic may heighten many of the other 
risks described in this Section 1A entitled “Risk Factors” and any subsequent Quarterly Report on Form 10-Q or Current Report on Form 8-
K,  including,  but  not  limited  to,  risks  of  credit  deterioration,  interest  rate  changes,  rating  agency  actions,  governmental  actions,  market 
volatility, theft, fraud, security breaches and technology interruptions.

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ITEM 1B. UNRESOLVED STAFF COMMENTS
There are no SEC staff comments regarding Fifth Third’s periodic or current reports under the Exchange Act that are pending resolution.

ITEM 2. PROPERTIES
The Bancorp’s executive offices and the main office of the Bank are located on Fountain Square Plaza in downtown Cincinnati, Ohio in a 32-
story office tower and a five-story office building with an attached parking garage known as the Fifth Third Center and the William S. Rowe 
Building, respectively. The Bancorp’s main operations campus is located in Cincinnati, Ohio, and is comprised of a three-story building with 
an attached parking garage known as the George A. Schaefer, Jr. Operations Center, and a two-story building with surface parking known as 
the Madisonville Office Building. The Bank owns 100% of these buildings.

At December 31, 2020, the Bancorp, through its banking and non-banking subsidiaries, operated 1,134 banking centers, of which 792 were 
owned, 231 were leased and 111 for which the buildings are owned but the land is leased. The banking centers are located in the states of 
Ohio, Kentucky, Indiana, Michigan, Illinois, Florida, Tennessee, West Virginia, Georgia, North Carolina and South Carolina. The Bancorp’s 
significant owned properties are owned free from mortgages and major encumbrances.

ITEM 3. LEGAL PROCEEDINGS
Refer  to  Note  20  of  the  Notes  to  Consolidated  Financial  Statements  in  Part  II,  Item  8  of  this  report  for  information  regarding  legal 
proceedings, which is incorporated herein by reference.

ITEM 4. MINE SAFETY DISCLOSURES
Not applicable.

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INFORMATION ABOUT OUR EXECUTIVE OFFICERS
Officers  are  appointed  annually  by  the  Board  of  Directors  at  the  meeting  of  Directors  immediately  following  the  Annual  Meeting  of 
Shareholders. The names, ages and positions of the Executive Officers of the Bancorp as of February 26, 2021 are listed below along with 
their business experience during the past five years:

Greg D. Carmichael, 59. Chairman of the Board since February 2018 and Chief Executive Officer of the Bancorp since November 2015. 
Previously, Mr. Carmichael was President of the Bancorp from September 2012 to October 2020, Chief Operating Officer of the Bancorp 
from June 2006 to August 2015, Executive Vice President of the Bancorp from June 2006 to September 2012 and Chief Information Officer 
of the Bancorp from June 2003 to June 2006.

Lars  C.  Anderson,  59.  Executive  Vice  President  and  Vice  Chairman  of  Commercial  Banking  Strategic  Growth  Initiatives  since  January 
2020.  Previously,  Mr.  Anderson  was  Executive  Vice  President  and  Chief  Operating  Officer  of  the  Bancorp  from  August  2015  to  January 
2020. Mr. Anderson was Vice Chairman of Comerica Incorporated and Comerica Bank from December 2010 to August 2015.

Kristine  R.  Garrett,  62,  Executive  Vice  President  and  Head  of  Wealth  &  Asset  Management  since  November  2020.  Previously  she  was 
Senior Vice President and Head of Wealth & Asset Management from July 2019 to November 2020 and Head of Fifth Third Private Bank 
from October 2017 until July 2019. Previously, she was President of Private Wealth in Chicago at CIBC U.S. from 2009 to 2017.

Howard  Hammond,  55,  Executive  Vice  President  and  Head  of  Consumer  Bank  since  February  2021.  Previously,  he  was  Senior  Vice 
President  and  Head  of  Retail  Banking  and  Retail  Brokerage  from  April  2020  through  February  2021,  Head  of  Retail  and  Brokerage 
Distribution from June 2019 through April 2020, and Head Managing Director of Fifth Third Securities from March 2006 through June 2019.

Mark D. Hazel, 55. Senior Vice President and Controller of the Bancorp since February 2010. Prior to that, Mr. Hazel was the Assistant 
Bancorp Controller since 2006 and was the Controller of Nonbank entities since 2003.

Margaret B. Jula, 53, Executive Vice President and Chief Human Resource Officer since November 2020. Previously, Ms. Jula was Senior 
Vice  President  and  Director  of  Business  Controls  for  Human  Capital  from  July  2014  to  November  2020.  Prior  to  that,  she  held  various 
positions in Fifth Third’s human capital organization.

Kevin P. Lavender, 59. Executive Vice President and Head of Commercial Banking of the Bancorp since January 2020. Mr. Lavender has 
been  Executive  Vice  President  of  the  Bank  since  2016  and  was  the  Head  of  Corporate  Banking  from  2016  to  January  2020.  Previously, 
Mr. Lavender was Senior Vice President and Managing Director of Large Corporate and Specialized Lending from January 2009 to 2016 and 
the Senior Vice President and Head of National Healthcare Lending from December 2005 to January 2009.

James  C.  Leonard,  51.  Executive  Vice  President  and  Chief  Financial  Officer  since  November  2020.  Mr.  Leonard  has  been  an  Executive 
Vice  President  of  the  Bancorp  since  September  2015.  Previously,  Mr.  Leonard  was  Chief  Risk  Officer  from  February  2020  to  November 
2020,  Treasurer  of  the  Bancorp  from  October  2013  to  January  2020,  Senior  Vice  President  from  October  2013  to  September  2015,  the 
Director of Business Planning and Analysis from 2006 to 2013 and the Chief Financial Officer of the Commercial Banking Division from 
2001 to 2006.

Jude A. Schramm, 48. Executive Vice President and Chief Information Officer since March 2018. Previously, Mr. Schramm served as Chief 
Information Officer for GE Aviation and held various positions at GE beginning in 2001.

Robert P. Shaffer, 51. Executive Vice President and Chief Risk Officer since November 2020. Previously, Mr. Shaffer was Chief Human 
Resource Officer from February 2017 to November 2020 and Chief Auditor from August 2007 to February 2017. He was named Executive 
Vice President in 2010 and Senior Vice President in 2004. Prior to that, he held various positions within Fifth Third’s audit division.

Timothy N. Spence, 42. President since October 2020.  Previously, Mr. Spence was Executive Vice President and Head of Consumer Bank, 
Payments, and Strategy of the Bancorp from August 2018 to October 2020, Head of Payments, Strategy and Digital Solutions from 2017 to 
2020, and Chief Strategy Officer of the Bancorp from September 2015 to October 2020. He also previously served as a senior partner in the 
Financial Services practice at Oliver Wyman since 2006, a global strategy and risk management consulting firm.

Richard  L.  Stein,  51,    Executive  Vice  President  and  Chief  Credit  Officer  since  November  2020.  Mr.  Stein  has  been  an  Executive  Vice 
President of the Bancorp since April 2016. Previously, Mr. Stein was Chief Credit Officer from March 2018 through November 2020, Head 
of the Commercial Bank from March 2016 through March 2018 and Senior Vice President and Chief Credit Officer from November 2014 
through March 2016. 

Melissa  S.  Stevens,  46,  Executive  Vice  President  and  Chief  Digital  Officer  and  Head  of  Digital,  Marketing,  Design  and  Innovation  since 
November  2020.  Previously,  Ms.  Stevens  served  as  Senior  Vice  President,  Chief  Digital  Officer,  and  Head  of  Omnichannel  Banking 
Experiences,  Design,  and  Innovation  from  May  2016  through  November  2020.  Prior  to  joining  Fifth  Third,  she  served  in  several  senior 
management positions at Citigroup, including Chief Operating Officer and Managing Director of Citi FinTech from November 2015 through 
April 2016.

45 Fifth Third Bancorp

Table of Contents 

Susan B. Zaunbrecher, 61. Executive Vice President and Chief Legal Officer of the Bancorp since May 2018. Previously, Ms. Zaunbrecher 
was a partner at the law firm Dinsmore and Shohl LLP, where she practiced for 28 years and served as the Chair of the Corporate Department 
and a member of the firm’s board of directors and executive committee.

46 Fifth Third Bancorp

Table of Contents 

PART II
ITEM  5.  MARKET  FOR  REGISTRANT’S  COMMON  EQUITY,  RELATED  STOCKHOLDER  MATTERS  AND  ISSUER 
PURCHASES OF EQUITY SECURITIES
The  Bancorp’s  common  stock  is  traded  in  the  over-the-counter  market  and  is  listed  under  the  symbol  “FITB”  on  the  NASDAQ®  Global 
Select Market System.

See  a  discussion  of  dividend  limitations  that  the  subsidiaries  can  pay  to  the  Bancorp  discussed  in  Note  4  of  the  Notes  to  Consolidated 
Financial  Statements,  which  is  incorporated  herein  by  reference.  Additionally,  as  of  December  31,  2020,  the  Bancorp  had  36,824 
shareholders of record.

Issuer Purchases of Equity Securities

Period
October 2020
November 2020
December 2020
Total

Total Number
of Shares
Purchased(a)

Average Price Paid
Per Share

Total Number of Shares
Purchased as Part of Publicly
Announced Plans or  
Programs

Maximum Number of
Shares that May Yet be
Purchased Under the Plans
or Programs

44,736 
129,978 
97,521 
272,235 

$ 

$ 

22.91 
25.27 
26.80 
25.43 

— 
— 
— 
— 

76,437,348 
76,437,348 
76,437,348 
76,437,348 

(a)

Shares  repurchased  during  the  fourth  quarter  of 2020  were  in  connection  with  various  employee  compensation  plans  of  the  Bancorp.  These  purchases  do  not 
count against the maximum number of shares that may yet be purchased under the Board of Directors’ authorization.

See further discussion on share repurchase transactions and stock-based compensation in Note 25 and Note 26 of the Notes to Consolidated 
Financial Statements, which is incorporated herein by reference.

47 Fifth Third Bancorp

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table of Contents 

The following performance graphs do not constitute soliciting material and should not be deemed filed or incorporated by reference into any 
other Company filing under the Securities Act of 1933 or the Securities Exchange Act of 1934, except to the extent the Bancorp specifically 
incorporates the performance graphs by reference therein.

Total Return Analysis
The  graphs  below  summarize  the  cumulative  return  experienced  by  the  Bancorp’s  shareholders  over  the  five  and  ten  year  periods  ended 
December 31, 2020, respectively, compared to the S&P 500 Stock and the S&P Banks indices.

FIFTH THIRD BANCORP VS. MARKET INDICES

48 Fifth Third Bancorp

Total Return Index5 Year ReturnFITBS&P 500 (SPX)S&P Banks Index (BIX)201520162017201820192020(20)%0%20%40%60%80%100%120%140%Total Return Index10 Year ReturnFITBS&P 500 (SPX)S&P Banks Index (BIX)20102011201220132014201520162017201820192020(50)%0%50%100%150%200%250%300%Table of Contents 

2020 ANNUAL REPORT 
FINANCIAL CONTENTS

Glossary of Abbreviations and Acronyms
Selected Financial Data

Management’s Discussion and Analysis of Financial Condition and Results of Operations
Overview
Non-GAAP Financial Measures
Recent Accounting Standards
Critical Accounting Policies
Statements of Income Analysis
Business Segment Review
Fourth Quarter Review
Balance Sheet Analysis
Risk Management - Overview
Credit Risk Management
Interest Rate and Price Risk Management
Liquidity Risk Management
Operational Risk Management
Legal and Regulatory Compliance Risk Management
Capital Management
Off-Balance Sheet Arrangements
Contractual Obligations and Other Commitments
Report of Independent Registered Public Accounting Firm

Financial Statements
Consolidated Balance Sheets
Consolidated Statements of Income
Consolidated Statements of Comprehensive Income
Consolidated Statements of Changes in Equity
Consolidated Statements of Cash Flows

Notes to Consolidated Financial Statements
Summary of Significant Accounting and Reporting Policies
Supplemental Cash Flow Information
Business Combination
Restrictions on Cash, Dividends and Other Capital Actions
Investment Securities
Loans and Leases
Credit Quality and the Allowance for Loan and Lease Losses
Bank Premises and Equipment
Operating Lease Equipment
Lease Obligations – Lessee
Goodwill
Intangible Assets
Variable Interest Entities
Sales of Receivables and Servicing Rights
Derivative Financial Instruments
Other Assets
Short-Term Borrowings

137 Long-Term Debt
152 Commitments, Contingent Liabilities and Guarantees
153 Legal and Regulatory Proceedings
157 Related Party Transactions
158 Income Taxes
161 Retirement and Benefit Plans
163 Accumulated Other Comprehensive Income
172 Common, Preferred and Treasury Stock
173 Stock-Based Compensation
173 Other Noninterest Income and Other Noninterest Expense
175 Earnings Per Share
176 Fair Value Measurements
177 Regulatory Capital Requirements and Capital Ratios
180 Parent Company Financial Statements
182 Business Segments
188 Subsequent Event
189

Management’s Assessment as to the Effectiveness of Internal 
Control over Financial Reporting
Report of Independent Registered Public Accounting Firm
Consolidated Ten Year Comparison
Directors and Officers
Corporate Information

234
235
243
244

50
51

52
57
59
59
64
73
83
86
93
94
114
120
122
123
124
127
128
129

131
132
133
134
136

190
194
198
201
203
205
208
210
212
216
217
218
227
228
230
233

49 Fifth Third Bancorp

Table of Contents 

GLOSSARY OF ABBREVIATIONS AND ACRONYMS

Fifth  Third  Bancorp  provides  the  following  list  of  abbreviations  and  acronyms  as  a  tool  for  the  reader  that  are  used  in  Management’s 
Discussion  and  Analysis  of  Financial  Condition  and  Results  of  Operations,  the  Consolidated  Financial  Statements  and  the  Notes  to 
Consolidated Financial Statements.

ACL: Allowance for Credit Losses
AFS: Available For Sale
ALCO: Asset Liability Management Committee
ALLL: Allowance for Loan and Lease Losses
AOCI: Accumulated Other Comprehensive Income (Loss)
APR: Annual Percentage Rate
ARM: Adjustable Rate Mortgage
ASC: Accounting Standards Codification
ASU: Accounting Standards Update
ATM: Automated Teller Machine
BHC: Bank Holding Company
BOLI: Bank Owned Life Insurance
bps: Basis Points
CARES: Coronavirus Aid, Relief and Economic Security
CCAR: Comprehensive Capital Analysis and Review
CDC: Fifth Third Community Development Corporation
CECL: Current Expected Credit Loss
CET1: Common Equity Tier 1
CFPB: United States Consumer Financial Protection Bureau
C&I: Commercial and Industrial
DCF: Discounted Cash Flow
DTCC: Depository Trust & Clearing Corporation
DTI: Debt-to-Income Ratio
ERM: Enterprise Risk Management
ERMC: Enterprise Risk Management Committee
EVE: Economic Value of Equity
FASB: Financial Accounting Standards Board
FDIC: Federal Deposit Insurance Corporation
FHA: Federal Housing Administration
FHLB: Federal Home Loan Bank
FHLMC: Federal Home Loan Mortgage Corporation
FICO: Fair Isaac Corporation (credit rating)
FINRA: Financial Industry Regulatory Authority
FNMA: Federal National Mortgage Association
FOMC: Federal Open Market Committee
FRB: Federal Reserve Bank
FTE: Fully Taxable Equivalent
FTP: Funds Transfer Pricing
FTS: Fifth Third Securities
GDP: Gross Domestic Product
GNMA: Government National Mortgage Association
GSE: United States Government Sponsored Enterprise
HTM: Held-To-Maturity
IPO: Initial Public Offering

IRC: Internal Revenue Code
IRLC: Interest Rate Lock Commitment
IRS: Internal Revenue Service
ISDA: International Swaps and Derivatives Association, Inc.
LIBOR: London Interbank Offered Rate
LIHTC: Low-Income Housing Tax Credit
LLC: Limited Liability Company
LTV: Loan-to-Value Ratio
MD&A: Management’s Discussion and Analysis of Financial 

Condition and Results of Operations

MSR: Mortgage Servicing Right
N/A: Not Applicable
NAV: Net Asset Value
NII: Net Interest Income
NM: Not Meaningful
OAS: Option-Adjusted Spread
OCC: Office of the Comptroller of the Currency
OCI: Other Comprehensive Income (Loss)
OREO: Other Real Estate Owned
OTTI: Other-Than-Temporary Impairment
PCI: Purchase Credit Impaired
PCD: Purchased Credit Deteriorated
PPP: Paycheck Protection Program
PSA: Performance Share Award
RCC: Risk Compliance Committee
ROU: Right-of-Use
RSA: Restricted Stock Award
RSU: Restricted Stock Unit
SAR: Stock Appreciation Right
SBA: Small Business Administration
SEC: United States Securities and Exchange Commission
SOFR: Secured Overnight Financing Rate
TBA: To Be Announced
TDR: Troubled Debt Restructuring
TILA: Truth in Lending Act
TRA: Tax Receivable Agreement
TruPS: Trust Preferred Securities
U.S.: United States of America
USD: United States Dollar
U.S. GAAP: United States Generally Accepted Accounting

Principles

VA: United States Department of Veterans Affairs
VIE: Variable Interest Entity
VRDN: Variable Rate Demand Note

50 Fifth Third Bancorp

SELECTED FINANCIAL DATA

Table of Contents 

ITEM 6. SELECTED FINANCIAL DATA

As of and for the years ended December 31 
($ in millions, except for per share data)
Income Statement Data
Net interest income (U.S. GAAP)
Net interest income (FTE)(a)(b)
Noninterest income

Total revenue (FTE)(a)(b)
Provision for credit losses(c)
Noninterest expense
Net income
Net income available to common shareholders
Common Share Data
Earnings per share - basic
Earnings per share - diluted
Cash dividends declared per common share
Book value per share
Market value per share
Financial Ratios
Return on average assets
Return on average common equity
Return on average tangible common equity(b)
Dividend payout
Average total Bancorp shareholders’ equity as a percent of average assets
Tangible common equity as a percent of tangible assets (excluding AOCI)(b)
Net interest margin(a)(b)
Net interest rate spread(a)(b)
Efficiency(a)(b)
Credit Quality
Net losses charged-off
Net losses charged-off as a percent of average portfolio loans and leases
ALLL as a percent of portfolio loans and leases
ACL as a percent of portfolio loans and leases(d)
Nonperforming portfolio assets as a percent of portfolio loans and leases 

and OREO

Average Balances
Loans and leases, including held for sale
Securities and other short-term investments
Total assets
Transaction deposits(e)
Core deposits(f)
Wholesale funding(g)
Bancorp shareholders’ equity
Regulatory Capital(h)
CET1 capital
Tier I risk-based capital
Total risk-based capital
Tier I leverage

2020

2019

2018

2017

2016

$ 

$ 

$ 

4,782 
4,795 
2,830 
7,625 
1,097 
4,718 
1,427 
1,323 

1.84 
1.83 
1.08 
29.46 
27.57 

 0.73  %
 6.4 
 8.4 
 58.7 
 11.61 
 7.11 
 2.78 
 2.57 
 61.9 

471 
 0.42  %
 2.25 
 2.41 

 0.79 

4,797 
4,814 
3,536 
8,350 
471 
4,660 
2,512 
2,419 

3.38 
3.33 
0.94 
27.41 
30.74 

 1.53 
 13.1 
 17.1 
 27.8 
 12.14 
 8.44 
 3.31 
 2.92 
 55.8 

369 
 0.35 
 1.10 
 1.23 

 0.62 

4,140 
4,156 
2,790 
6,946 
207 
3,958 
2,193 
2,118 

3.11 
3.06 
0.74 
23.07 
23.53 

 1.54 
 14.5 
 17.5 
 23.8 
 11.23 
 8.71 
 3.22 
 2.87 
 57.0 

330 
 0.35 
 1.16 
 1.30 

 0.41 

3,798 
3,824 
3,224 
7,048 
261 
3,782 
2,180 
2,105 

2.86 
2.81 
0.60 
21.43 
30.34 

 1.55 
 13.9 
 16.6 
 21.0 
 11.69 
 8.83 
 3.03 
 2.76 
 53.7 

298 
 0.32 
 1.30 
 1.48 

 0.53 

3,615 
3,640 
2,696 
6,336 
366 
3,737 
1,543 
1,472 

1.92 
1.91 
0.53 
19.62 
26.97 

 1.09 
 9.7 
 11.6 
 27.6 
 11.57 
 8.77 
 2.88 
 2.66 
 59.0 

362 
 0.39 
 1.36 
 1.54 

 0.80 

$  114,411 
58,277 
194,230 
140,505 
144,623 
21,506 
22,555 

  107,794 
37,610 
  163,936 
  111,130 
  116,600 
22,451 
19,902 

93,876 
35,029 
  142,183 
97,914 
  102,020 
20,573 
15,970 

92,731 
33,562 
  140,527 
96,052 
99,823 
20,360 
16,424 

94,320 
31,965 
  142,173 
95,371 
99,381 
21,813 
16,453 

 10.34  %
 11.83 
 15.08 
 8.49 

 9.75 
 10.99 
 13.84 
 9.54 

 10.24 
 11.32 
 14.48 
 9.72 

 10.61 
 11.74 
 15.16 
 10.01 

 10.39 
 11.50 
 15.02 
 9.90 

(a) Amounts presented on an FTE basis. The FTE adjustment for the years ended December 31, 2020, 2019, 2018, 2017, and 2016 was $13, $17, $16, $26 and $25, 

respectively.

The provision for credit losses is the sum of the provision for loan and lease losses and the provision for (benefit from) the reserve for unfunded commitments.

(b) These are non-GAAP measures. For further information, refer to the Non-GAAP Financial Measures section of MD&A.
(c)
(d) The ACL is the sum of the ALLL and the reserve for unfunded commitments.
(e)
(f)
(g)
(h) Regulatory  capital  ratios  as  of  December  31,  2020  are  calculated  pursuant  to  the  five-year  transition  provision  option  to  phase  in  the  effects  of  CECL  on 

Includes demand deposits, interest checking deposits, savings deposits, money market deposits and foreign office deposits.
Includes transaction deposits and other time deposits.
Includes certificates $100,000 and over, other deposits, federal funds purchased, other short-term borrowings and long-term debt.

regulatory capital.

51 Fifth Third Bancorp

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table of Contents 

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

ITEM 7. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

The following is Management’s Discussion and Analysis of Financial Condition and Results of Operations of certain significant factors that 
have affected Fifth Third Bancorp’s (the “Bancorp” or “Fifth Third”) financial condition and results of operations during the periods included 
in the Consolidated Financial Statements, which are a part of this filing. Reference to the Bancorp incorporates the parent holding company 
and all consolidated subsidiaries. The Bancorp’s banking subsidiary is referred to as the Bank.

OVERVIEW
This overview of MD&A highlights selected information in the financial results of the Bancorp and may not contain all of the information 
that is important to you. For a more complete understanding of trends, events, commitments, uncertainties, liquidity, capital resources and 
critical accounting policies and estimates, you should carefully read this entire document. Each of these items could have an impact on the 
Bancorp’s financial condition, results of operations and cash flows. In addition, refer to the Glossary of Abbreviations and Acronyms in this 
report for a list of terms included as a tool for the reader of this Annual Report on Form 10-K. The abbreviations and acronyms identified 
therein are used throughout this MD&A, as well as the Consolidated Financial Statements and Notes to Consolidated Financial Statements.

Net interest income, net interest margin, net interest rate spread and the efficiency ratio are presented in MD&A on an FTE basis. The FTE 
basis adjusts for the tax-favored status of income from certain loans and securities held by the Bancorp that are not taxable for federal income 
tax purposes. The Bancorp believes this presentation to be the preferred industry measurement of net interest income as it provides a relevant 
comparison between taxable and non-taxable amounts. The FTE basis for presenting net interest income is a non-GAAP measure. For further 
information, refer to the Non-GAAP Financial Measures section of MD&A.

The  Bancorp’s  revenues  are  dependent  on  both  net  interest  income  and  noninterest  income.  For  the  year  ended  December  31,  2020,  net 
interest  income  on  an  FTE  basis  and  noninterest  income  provided  63%  and  37%  of  total  revenue,  respectively.  The  Bancorp  derives  the 
majority  of  its  revenues  within  the  U.S.  from  customers  domiciled  in  the  U.S.  Revenue  from  foreign  countries  and  external  customers 
domiciled in foreign countries was immaterial to the Consolidated Financial Statements for the year ended December 31, 2020. Changes in 
interest  rates,  credit  quality,  economic  trends  and  the  capital  markets  are  primary  factors  that  drive  the  performance  of  the  Bancorp.  As 
discussed later in the Risk Management section of MD&A, risk identification, measurement, monitoring, control and reporting are important 
to the management of risk and to the financial performance and capital strength of the Bancorp.

Net  interest  income  is  the  difference  between  interest  income  earned  on  assets  such  as  loans,  leases  and  securities,  and  interest  expense 
incurred on liabilities such as deposits, other short-term borrowings and long-term debt. Net interest income is affected by the general level of 
interest rates, the relative level of short-term and long-term interest rates, changes in interest rates and changes in the amount and composition 
of  interest-earning  assets  and  interest-bearing  liabilities.  Generally,  the  rates  of  interest  the  Bancorp  earns  on  its  assets  and  pays  on  its 
liabilities are established for a period of time. The change in market interest rates over time exposes the Bancorp to interest rate risk through 
potential adverse changes to net interest income and financial position. The Bancorp manages this risk by continually analyzing and adjusting 
the  composition  of  its  assets  and  liabilities  based  on  their  payment  streams  and  interest  rates,  the  timing  of  their  maturities  and  their 
sensitivity  to  changes  in  market  interest  rates.  Additionally,  in  the  ordinary  course  of  business,  the  Bancorp  enters  into  certain  derivative 
transactions as part of its overall strategy to manage its interest rate and prepayment risks. The Bancorp is also exposed to the risk of loss on 
its loan and lease portfolio as a result of changing expected cash flows caused by borrower credit events, such as loan defaults and inadequate 
collateral.

Noninterest income is derived from service charges on deposits, commercial banking revenue, wealth and asset management revenue, card 
and processing revenue, mortgage banking net revenue, leasing business revenue, other noninterest income and net securities gains or losses. 
Noninterest  expense  includes  compensation  and  benefits,  technology  and  communications  costs,  net  occupancy  expense,  leasing  business 
expense, equipment expense, card and processing expense, marketing expense and other noninterest expense.

COVID-19 Global Pandemic
The COVID-19 pandemic has introduced significant economic uncertainty during the year ended December 31, 2020. To address concerns 
that  COVID-19  may  overwhelm  the  health  care  system,  states  across  the  U.S.  declared  lockdowns  that  restricted  social  gatherings  and 
ordered  temporary  closures  of  businesses  deemed  non-essential.  Despite  the  partial  lifting  of  these  measures  in  some  of  the  states  in  the 
Bancorp’s geographic footprint, the recent fluctuations in the number of COVID-19 cases mean that it remains unknown when there will be a 
return  to  normal  economic  activity.  During  the  year  ended  December  31,  2020,  the  Bancorp  observed  the  impact  of  the  pandemic  on  its 
business. The decline of asset prices, reduction in interest rates, widening of credit spreads, borrower and counterparty credit deterioration 
and market volatility had the most immediate negative impacts on current performance. Although the Bancorp is unable to estimate the extent 
of the impact, the continuing pandemic and related global economic crisis will adversely impact its future operating results. 

As the cases of COVID-19 continued to rise, the disruption in the financial markets led the FRB to enact unprecedented policies to offset 
forced liquidations and restore liquidity in the financial markets. The FRB cut rates to the zero lower bound, announced unlimited purchases 
of  treasuries  along  with  agency  mortgage-backed  securities  and  commercial  mortgage-backed  securities,  and  established  several  facilities 
designed to support the smooth functioning of credit markets.

52 Fifth Third Bancorp

Table of Contents 

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

Government Response to the COVID-19 Pandemic
Congress, the FRB and the other U.S. state and federal financial regulatory agencies have taken actions to mitigate disruptions to economic 
activity  and  financial  stability  resulting  from  the  COVID-19  pandemic.  The  descriptions  below  summarize  certain  significant  government 
actions taken in response to the COVID-19 pandemic. The descriptions are qualified in their entirety by reference to the particular statutory or 
regulatory provisions or government programs summarized.

The CARES Act
The  Coronavirus  Aid,  Relief  and  Economic  Security  (“CARES”)  Act  was  signed  into  law  on  March  27,  2020  and  has  subsequently  been 
amended several times, including by the Consolidated Appropriations Act, 2021. Among other provisions, the CARES Act includes funding 
for  the  SBA  to  expand  lending,  relief  from  certain  U.S.  GAAP  requirements  to  allow  COVID-19-related  loan  modifications  to  not  be 
categorized  as  TDRs  and  a  range  of  incentives  to  encourage  deferment,  forbearance  or  modification  of  consumer  credit  and  mortgage 
contracts. One of the key CARES Act programs is the Paycheck Protection Program, which has temporarily expanded the SBA’s business 
loan  guarantee  program.  Paycheck  Protection  Program  loans  are  available  to  a  broader  range  of  entities  than  ordinary  SBA  loans,  require 
deferral of principal and interest repayment, and the loan may be forgiven if the borrower demonstrates that the loan proceeds were used for 
qualified  payroll  costs  and  certain  other  expenses.  The  Paycheck  Protection  Program  was  expanded  to  permit  a  second  round  of  funding, 
including for certain borrowers who have already received a PPP loan, subject to certain conditions. 

The CARES Act contains additional protections for homeowners and renters of properties with federally-backed mortgages, including a 60-
day moratorium on the initiation of foreclosure proceedings beginning on March 18, 2020 and a 120-day moratorium on initiating eviction 
proceedings effective March 27, 2020. Borrowers of federally-backed mortgages have the right under the CARES Act to request up to 360 
days  of  forbearance  on  their  mortgage  payments  if  they  experience  financial  hardship  directly  or  indirectly  due  to  the  COVID-19  public 
health  emergency.  The  Federal  Housing  Administration,  Fannie  Mae  and  Freddie  Mac  have  independently  extended  their  moratorium  on 
foreclosures and evictions for single-family federally backed mortgages until at least June 30, 2021. 

Also pursuant to the CARES Act, the U.S. Treasury has the authority to provide loans, guarantees and other investments in support of eligible 
businesses, states and municipalities affected by the economic effects of COVID-19. Some of these funds have been used to support several 
FRB programs and facilities described below or additional programs or facilities that are established by its authority under Section 13(3) of 
the Federal Reserve Act which meet certain criteria.

FRB Actions
The FRB has taken a range of actions to support the flow of credit to households and businesses. For example, on March 15, 2020, the FRB 
reduced the target range for the federal funds rate to 0 to 0.25% and announced that it would increase its holdings of U.S. Treasury securities 
and agency mortgage-backed securities and begin purchasing agency commercial mortgage-backed securities. The FRB has also encouraged 
depository institutions to borrow from the discount window and has lowered the primary credit rate for such borrowing by 150 basis points 
while extending the term of such loans up to 90 days. Reserve requirements have been reduced to zero as of March 26, 2020.

In addition, the FRB established a range of facilities and programs to support the U.S. economy and U.S. marketplace participants in response 
to economic disruptions associated with COVID-19. Through these facilities and programs, the FRB, relying on its authority under Section 
13(3) of the Federal Reserve Act, has taken steps to directly or indirectly purchase assets from, or make loans to, U.S. companies, financial 
institutions, municipalities and other market participants.

FRB facilities and programs that expired as of December 31, 2020 included:

• Main Street New Loan Facility, a Main Street Priority Loan Facility, and a Main Street Expanded Loan Facility to purchase loan 

•
•

participations, under specified conditions, from banks lending to small and medium U.S. businesses;
Primary Market Corporate Credit Facility to purchase corporate bonds directly from, or make loans directly to, eligible participants;
Secondary Market Corporate Credit Facility to purchase corporate bonds trading in secondary markets, including from exchange-
traded funds, that were issued by eligible participants;
Term Asset-Backed Securities Loan Facility to make loans secured by asset-backed securities; and

•
• Municipal Liquidity Facility to purchase bonds directly from U.S. state, city and county issuers.

FRB facilities and programs that remain active include:

Paycheck Protection Program Liquidity Facility to provide financing related to Paycheck Protection Program loans made by banks;
Primary Dealer Credit Facility to provide liquidity to primary dealers through a secured lending facility;
Commercial Paper Funding Facility to purchase the commercial paper of certain U.S. issuers; and

•
•
•
• Money  Market  Mutual  Fund  Liquidity  Facility  to  purchase  certain  assets  from,  or  make  loans  to,  financial  institutions  providing 

financing to eligible money market mutual funds.

For  commercial  and  consumer  customers,  Fifth  Third  has  provided  a  host  of  relief  options,  including  loan  covenant  relief,  loan  maturity 
extensions, payment deferrals, forbearances and fee waivers. 

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Paycheck Protection Program
As previously discussed, the Bancorp is participating in the SBA’s Paycheck Protection Program which was created by the CARES Act on 
March 27, 2020. As of December 31, 2020, the Bancorp held approximately 24,000 loans with a carrying amount of $4.8 billion under the 
program. 

For further discussion on Fifth Third’s hardship relief programs as a result of the COVID-19 pandemic, refer to the Credit Risk Management 
subsection of the Risk Management section of MD&A and Note 1 of the Notes to Consolidated Financial Statements.

Senior Notes Offerings
On January 31, 2020, the Bank issued and sold, under its bank notes program, $1.25 billion in aggregate principal amount of senior fixed-rate 
notes. The bank notes consisted of $650 million of 1.80% senior fixed-rate notes, with a maturity of three years, due on January 30, 2023; and 
$600 million of 2.25% senior fixed-rate notes, with a maturity of seven years, due on February 1, 2027.

On May 5, 2020, the Bancorp issued and sold $1.25 billion in aggregate principal amount of senior fixed-rate notes. The notes consisted of 
$500 million of 1.625% senior fixed-rate notes, with a maturity of three years, due on May 5, 2023; and $750 million of 2.55% senior fixed-
rate notes, with a maturity of seven years, due on May 5, 2027. 

For  more  information  on  the  senior  notes  offerings,  including  disclosure  on  the  redemption  options,  refer  to  Note  18  of  the  Notes  to 
Consolidated Financial Statements.

Preferred Stock Offering
On July 30, 2020, the Bancorp issued in a registered public offering 350,000 depositary shares, representing 14,000 shares of 4.50%  fixed-
rate  reset  non-cumulative  perpetual  preferred  stock,  Series  L,  for  net  proceeds  of  approximately  $346  million.  Each  preferred  share  has  a 
$25,000 liquidation preference. 

For  more  information  on  the  preferred  stock  offering,  including  disclosure  on  the  redemption  options,  refer  to  Note  25  of  the  Notes  to 
Consolidated Financial Statements.

LIBOR Transition
In July 2017, the Chief Executive of the United Kingdom Financial Conduct Authority (the “FCA”), which regulates LIBOR, announced that 
FCA will stop persuading or compelling banks to submit rates for the calculation of LIBOR to the administrator of LIBOR after 2021.  Since 
then, central banks around the world, including the Federal Reserve, have commissioned working groups of market participants and official 
sector  representatives  with  the  goal  of  finding  suitable  replacements  for  LIBOR.  The  Bancorp  has  substantial  exposure  to  LIBOR-based 
products within its commercial lending, commercial deposits, business banking, consumer lending and capital markets lines of business as 
well as corporate treasury function. It is expected that a transition away from the widespread use of LIBOR to alternative reference rates for 
new  financial  contracts  will  occur  by  the  end  of  2021.  On  November  30,  2020,  the  Federal  Reserve,  OCC,  and  FDIC  issued  a  public 
statement that the administrator of LIBOR announced it will consult on an extension of publication of certain U.S. Dollar (“USD”) LIBOR 
tenors  until  June  30,  2023,  which  would  allow  additional  legacy  USD  LIBOR  contracts  to  mature  before  the  succession  of  LIBOR.  The 
administrator has not yet announced the results of its consultation. Although the full impact of LIBOR reforms and actions remains unclear, 
the Bancorp continues to prepare to transition from LIBOR to these alternative reference rates. In the United States, it is likely that LIBOR-
priced transactions and products will transfer to the Secured Overnight Financing Rate (“SOFR”). There are risks inherent with the transition 
to any alternative rate such as SOFR as the rates may behave differently than LIBOR in reaction to monetary, market and economic events.
                                                                                                                                      .
The  Bancorp’s  LIBOR  transition  plan  is  organized  around  key  work  streams,  including  continued  engagement  with  central  banks  and 
industry working groups and regulators, active client engagement, comprehensive review of legacy documentation, internal operational and 
technological readiness, and risk management, among other things, to facilitate the transition to alternative reference rates.

For a further discussion of the various risks the Bancorp faces in connection with the expected replacement of LIBOR on its operations, see 
“Risk Factors—Market Risks—The replacement of LIBOR could adversely affect Fifth Third’s revenue or expenses and the value of those 
assets or obligations.” in Item 1A. Risk Factors of this Annual Report on Form 10-K.

Key Performance Indicators
The Bancorp, as a banking institution, utilizes various key indicators of financial condition and operating results in managing and monitoring 
the performance of the business. In addition to traditional financial metrics, such as revenue and expense trends, the Bancorp monitors other 
financial  measures  that  assist  in  evaluating  growth  trends,  capital  strength  and  operational  efficiencies.  The  Bancorp  analyzes  these  key 
performance  indicators  against  its  past  performance,  its  forecasted  performance  and  with  the  performance  of  its  peer  banking  institutions. 
These indicators may change from time to time as the operating environment and businesses change.

The following are key performance indicators used by management to make operating decisions and evaluate capital utilization:

•

CET1  Capital  Ratio:  CET1  capital  divided  by  risk-weighted  assets  as  defined  by  the  Basel  III  standardized  approach  to  risk-
weighting of assets

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•

•

•

•
•
•

Return  on  Average  Tangible  Common  Equity  (non-GAAP):  Tangible  net  income  available  to  common  shareholders  divided  by 
average tangible common equity
Efficiency  Ratio:  Noninterest  expense  divided  by  the  sum  of  net  interest  income  on  an  FTE  basis  (non-GAAP)  and  noninterest 
income                                                                                                         
Earnings Per Share, Diluted: Net income allocated to common shareholders divided by average common shares outstanding after the 
effect of dilutive stock-based awards
Nonperforming Portfolio Assets Ratio: Nonperforming portfolio assets divided by portfolio loans and leases and OREO
Return on Average Assets: Net income divided by average assets
Loan-to-Deposit Ratio: Total loans divided by total deposits

TABLE 1:  Condensed Consolidated Statements of Income
For the years ended December 31 ($ in millions, except per share data)
Interest income (FTE)(a)
Interest expense
Net Interest Income (FTE)(a)
Provision for credit losses
Net Interest Income After Provision for Credit Losses (FTE)(a)
Noninterest income
Noninterest expense
Income Before Income Taxes (FTE)(a)
Fully taxable equivalent adjustment
Applicable income tax expense
Net Income
Less: Net income attributable to noncontrolling interests
Net Income Attributable to Bancorp
Dividends on preferred stock
Net Income Available to Common Shareholders
Earnings per share - basic
Earnings per share - diluted
Cash dividends declared per common share

$ 

$ 
$ 
$ 
$ 

2020

2019

2018

2017

2016

5,585 
790 
4,795 
1,097 
3,698 
2,830 
4,718 
1,810 
13 
370 
1,427 
— 
1,427 
104 
1,323 
1.84 
1.83 
1.08 

6,271 
1,457 
4,814 
471 
4,343 
3,536 
4,660 
3,219 
17 
690 
2,512 
— 
2,512 
93 
2,419 
3.38 
3.33 
0.94 

5,199 
1,043 
4,156 
207 
3,949 
2,790 
3,958 
2,781 
16 
572 
2,193 
— 
2,193 
75 
2,118 
3.11 
3.06 
0.74 

4,515 
691 
3,824 
261 
3,563 
3,224 
3,782 
3,005 
26 
799 
2,180 
— 
2,180 
75 
2,105 
2.86 
2.81 
0.60 

4,218 
578 
3,640 
366 
3,274 
2,696 
3,737 
2,233 
25 
665 
1,543 
(4) 
1,547 
75 
1,472 
1.92 
1.91 
0.53 

(a) These are non-GAAP measures. For further information, refer to the Non-GAAP Financial Measures section of MD&A.

Earnings Summary
The Bancorp’s net income available to common shareholders for the year ended December 31, 2020 was $1.3 billion, or $1.83 per diluted 
share, which was net of $104 million in preferred stock dividends. The Bancorp’s net income available to common shareholders for the year 
ended December 31, 2019 was $2.4 billion, or $3.33 per diluted share, which was net of $93 million in preferred stock dividends.

Net  interest  income  on  an  FTE  basis  (non-GAAP)  was  $4.8  billion  for  both  the  years  ended  December  31,  2020  and  2019.  Net  interest 
income  was  negatively  impacted  by  decreases  in  yields  on  average  interest-earning  assets  of  108  bps.  The  decreases  in  yields  on  average 
interest-earning assets were primarily driven by lower yields on total average loans and leases primarily as a result of decreases in yields on 
average  commercial  and  industrial  loans,  average  commercial  mortgage  loans,  average  commercial  construction  loans  and  average  home 
equity of 98 bps, 127 bps, 172 bps and 126 bps, respectively, from the year ended December 31, 2019. The decrease in yields on total average 
loans and leases for the year ended December 31, 2020 was primarily due to a decrease in market rates, impacting the Bancorp’s portfolios of 
floating interest rate loans, which are primarily LIBOR- and Prime-based. Net interest income was also negatively impacted by increases in 
average interest checking deposits and average money market deposits of $10.2 billion and $4.0 billion, respectively, from the year ended 
December 31, 2019. These negative impacts were partially offset by decreases in rates paid on average interest-bearing liabilities of 73 bps. 
The  decreases  in  rates  paid  on  average  interest-bearing  liabilities  were  primarily  driven  by  decreases  in  rates  paid  on  average  interest 
checking  deposits,  average  money  market  deposits  and  average  long-term  debt  of  81  bps,  76  bps  and  48  bps,  respectively,  from  the  year 
ended December 31, 2019. Net interest income also benefited from increases in average commercial and industrial loans, average indirect 
secured  consumer  loans  and  average  commercial  mortgage  loans  of  $3.6  billion,  $2.1  billion  and  $1.1  billion,  respectively,  from  the  year 
ended December 31, 2019. Net interest income for the year ended December 31, 2020 compared to the year ended December 31, 2019 was 
adversely  impacted  by  lower  market  interest  rates  due  to  the  FOMC  decisions  to  lower  the  target  range  of  the  federal  funds  rate  and  the 
Federal Reserve's bond purchase programs. During the years ended December 31, 2020 and 2019, net interest income included $57 million 
and $65 million, respectively, of amortization and accretion of premiums and discounts on acquired loans and leases and assumed deposits 
and long-term debt from acquisitions. Net interest margin on an FTE basis (non-GAAP) was 2.78% for the year ended December 31, 2020 
compared to 3.31% for the year ended December 31, 2019.

Effective January 1, 2020, the Bancorp adopted ASU 2016-13 which established a new approach for estimating credit losses on certain types 
of  financial  instruments.  The  Bancorp  recognized  an  initial  increase  to  the  ACL  of  approximately  $653  million  upon  adoption  of  ASU 
2016-13 on January 1, 2020, which included $171 million from the non-PCD loan portfolio resulting from the MB Financial, Inc. acquisition. 
The  provision  for  credit  losses  was  $1.1  billion  for  the  year  ended  December  31,  2020  compared  to  $471  million  for  the  prior  year.  The 
increase in provision expense for the year ended December 31, 2020 compared to the prior year was primarily due to an increase in the ACL 

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reflecting deterioration in the macroeconomic environment as a result of the impact of the COVID-19 pandemic and the resulting impact of 
this environment on commercial borrowers as reflected in increased levels of commercial criticized assets. The increase in the provision for 
credit losses also reflected the impact of the change in methodology for estimating credit losses from the incurred loss methodology to the 
expected credit loss methodology beginning in the first quarter of 2020. Net losses charged off as a percent of average portfolio loans and 
leases  were  0.42%  and  0.35%  for  the  years  ended  December  31,  2020  and  2019,  respectively.  At  December  31,  2020,  nonperforming 
portfolio  assets  as  a  percent  of  portfolio  loans  and  leases  and  OREO  increased  to  0.79%  compared  to  0.62%  at  December  31,  2019.  For 
further discussion on credit quality refer to the Credit Risk Management subsection of the Risk Management section of MD&A as well as 
Note 7 of the Notes to Consolidated Financial Statements.

Noninterest income decreased $706 million for the year ended December 31, 2020 compared to the year ended December 31, 2019 primarily 
due  to  a  decrease  in  other  noninterest  income,  partially  offset  by  increases  in  commercial  banking  revenue,  wealth  and  asset  management 
revenue  and  mortgage  banking  net  revenue.  Other  noninterest  income  decreased  $853  million  for  the  year  ended  December  31,  2020 
compared to the year ended December 31, 2019 primarily due to the $562 million gain on sale of Worldpay, Inc. shares recognized during the 
first quarter of 2019 and a decrease of $272 million in the income from the TRA associated with Worldpay, Inc primarily driven by a $345 
million gain recognized in the fourth quarter of 2019 from the Worldpay, Inc. TRA transaction. Commercial banking revenue increased $68 
million for the year ended December 31, 2020 compared to the year ended December 31, 2019 primarily driven by increases in institutional 
sales  and  bridge  fees  of  $68  million  and  $10  million,  respectively,  partially  offset  by  a  decrease  in  loan  syndication  fees  of  $20  million. 
Wealth  and  asset  management  revenue  increased  $33  million  for  the  year  ended  December  31,  2020  compared  to  the  year  ended 
December 31, 2019 primarily due to increases of $16 million in both private client service fees and broker income. Mortgage banking net 
revenue increased $33 million for the year ended December 31, 2020 compared to the year ended December 31, 2019 primarily due to an 
increase of $140 million in origination fees and gains on loan sales, partially offset by an increase of $103 million in net negative valuation 
adjustments. 

Noninterest expense increased $58 million for the year ended December 31, 2020 compared to the year ended December 31, 2019 primarily 
due  to  an  increase  in  compensation  and  benefits  expense,  partially  offset  by  decreases  in  technology  and  communications  expense  and 
marketing expense. The Bancorp recognized $16 million of merger-related expenses related to the MB Financial, Inc. acquisition for the year 
ended December 31, 2020 compared to $222 million for the year ended December 31, 2019. Compensation and benefits expense increased 
$172 million for the year ended December 31, 2020 compared to the year ended December 31, 2019 primarily due to strategic hiring and the 
impact of raising the Bancorp’s minimum wage in the fourth quarter of 2019, as well as increases in incentive compensation driven by strong 
performance  in  fees  related  to  business  growth  during  the  year  ended  December  31,  2020.  Technology  and  communications  expense 
decreased $60 million for the year ended December 31, 2020 compared to the year ended December 31, 2019 primarily driven by decreased 
integration and conversion costs related to the acquisition of MB Financial, Inc. Marketing expense decreased $58 million for the year ended 
December 31, 2020 compared to the year ended December 31, 2019 primarily due to the impact of the COVID-19 pandemic, which resulted 
in a pause or slowdown in numerous marketing campaigns, including running less advertising as well as the suspension of cash bonus and 
other account acquisition programs.

For more information on net interest income, noninterest income and noninterest expense, refer to the Statements of Income Analysis section 
of MD&A.

Capital Summary
The Bancorp calculated its regulatory capital ratios under the Basel III standardized approach to risk-weighting of assets and pursuant to the 
five-year transition provision option to phase in the effects of CECL on regulatory capital as of December 31, 2020. As of  December 31, 
2020, the Bancorp’s capital ratios, as defined by the U.S. banking agencies, were: 

•
•
•
•

CET1 capital ratio:  10.34%;
Tier I risk-based capital ratio:  11.83%;
Total risk-based capital ratio:  15.08%;
Tier I leverage ratio:  8.49%

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NON-GAAP FINANCIAL MEASURES
The  following  are  non-GAAP  financial  measures  which  provide  useful  insight  to  the  reader  of  the  Consolidated  Financial  Statements  but 
should be supplemental to primary U.S. GAAP measures and should not be read in isolation or relied upon as a substitute for the primary 
U.S. GAAP measures.

The  FTE  basis  adjusts  for  the  tax-favored  status  of  income  from  certain  loans  and  securities  held  by  the  Bancorp  that  are  not  taxable  for 
federal  income  tax  purposes.  The  Bancorp  believes  this  presentation  to  be  the  preferred  industry  measurement  of  net  interest  income  as  it 
provides a relevant comparison between taxable and non-taxable amounts.

The following table reconciles the non-GAAP financial measures of net interest income on an FTE basis, interest income on an FTE basis, 
net interest margin, net interest rate spread and the efficiency ratio to U.S. GAAP:

TABLE 2:  Non-GAAP Financial Measures - Financial Measures and Ratios on an FTE basis
For the years ended December 31 ($ in millions)
Net interest income (U.S. GAAP)
Add: FTE adjustment
Net interest income on an FTE basis (1)

$ 

$ 

2020

Interest income (U.S. GAAP)
Add: FTE adjustment
Interest income on an FTE basis (2)

Interest expense (3)
Noninterest income (4)
Noninterest expense (5)
Average interest-earning assets (6)
Average interest-bearing liabilities (7)

Ratios:
Net interest margin on an FTE basis (1) / (6)
Net interest rate spread on an FTE basis ((2) / (6)) - ((3) / (7))
Efficiency ratio on an FTE basis (5) / ((1) + (4))

$ 

$ 

$ 

4,782 
13 
4,795 

5,572 
13 
5,585 

790 
2,830 
4,718 
172,688 
119,018 

 2.78 %
 2.57 
 61.9 

2019

2018

4,797 
17 
4,814 

6,254 
17 
6,271 

1,457 
3,536 
4,660 
145,404 
104,708 

 3.31 
 2.92 
 55.8 

4,140 
16 
4,156 

5,183 
16 
5,199 

1,043 
2,790 
3,958 
128,905 
89,959 

 3.22 
 2.87 
 57.0 

The  Bancorp  believes  return  on  average  tangible  common  equity  is  an  important  measure  for  comparative  purposes  with  other  financial 
institutions,  but  is  not  defined  under  U.S.  GAAP,  and  therefore  is  considered  a  non-GAAP  financial  measure.  This  measure  is  useful  for 
evaluating the performance of a business as it calculates the return available to common shareholders without the impact of intangible assets 
and their related amortization.

The following table reconciles the non-GAAP financial measure of return on average tangible common equity to U.S. GAAP:

TABLE 3:  Non-GAAP Financial Measures - Return on Average Tangible Common Equity
For the years ended December 31 ($ in millions)
Net income available to common shareholders (U.S. GAAP)
Add: Intangible amortization, net of tax
Tangible net income available to common shareholders (1)

Average Bancorp shareholders’ equity (U.S. GAAP)
Less: Average preferred stock
Average goodwill
Average intangible assets
Average tangible common equity (2)

2020

2019

$ 

$ 

$ 

$ 

1,323 
38 
1,361 

22,555 
1,916 
4,258 
172 
16,209 

2,419 
35 
2,454 

19,902 
1,470 
3,888 
169 
14,375 

Return on average tangible common equity (1) / (2)

 8.4 %

 17.1 

The Bancorp considers various measures when evaluating capital utilization and adequacy, including the tangible equity ratio and tangible 
common equity ratio, in addition to capital ratios defined by the U.S. banking agencies. These calculations are intended to complement the 
capital ratios defined by the U.S. banking agencies for both absolute and comparative purposes. Because U.S. GAAP does not include capital 
ratio measures, the Bancorp believes there are no comparable U.S. GAAP financial measures to these ratios. These ratios are not formally 

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defined by U.S. GAAP or codified in the federal banking regulations and, therefore, are considered to be non-GAAP financial measures. The 
Bancorp encourages readers to consider its Consolidated Financial Statements in their entirety and not to rely on any single financial measure.

The following table reconciles non-GAAP capital ratios to U.S. GAAP:

TABLE 4:  Non-GAAP Financial Measures - Capital Ratios
As of December 31 ($ in millions)
Total Bancorp Shareholders’ Equity (U.S. GAAP)
Less: Preferred stock
Goodwill
Intangible assets
AOCI

Tangible common equity, excluding AOCI (1)
Add: Preferred stock
Tangible equity (2)

Total Assets (U.S. GAAP)
Less: Goodwill

Intangible assets
AOCI, before tax

Tangible assets, excluding AOCI (3)

Ratios:
Tangible equity as a percentage of tangible assets (2) / (3)
Tangible common equity as a percentage of tangible assets (1) / (3)

2020
23,111 
2,116 
4,258 
139 
2,601 
13,997 
2,116 
16,113 

204,680 
4,258 
139 
3,292 
196,991 

$ 

$ 

$ 

$ 

2019

21,203 
1,770 
4,252 
201 
1,192 
13,788 
1,770 
15,558 

169,369 
4,252 
201 
1,509 
163,407 

 8.18 %
 7.11 

 9.52 
 8.44 

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RECENT ACCOUNTING STANDARDS
Note 1 of the Notes to Consolidated Financial Statements provides a discussion of the significant new accounting standards applicable to the 
Bancorp during 2020 and the expected impact of significant accounting standards issued, but not yet required to be adopted.

CRITICAL ACCOUNTING POLICIES
The  Bancorp’s  Consolidated  Financial  Statements  are  prepared  in  accordance  with  U.S.  GAAP.  Certain  accounting  policies  require 
management  to  exercise  judgment  in  determining  methodologies,  economic  assumptions  and  estimates  that  may  materially  affect  the 
Bancorp’s financial position, results of operations and cash flows. The Bancorp’s critical accounting policies include the accounting for the 
ALLL,  reserve  for  unfunded  commitments,  valuation  of  servicing  rights,  fair  value  measurements,  goodwill  and  legal  contingencies.  On 
January 1, 2020, the Bancorp adopted ASU 2016-13 (“Financial Instruments—Credit Losses (Topic 326): Measurement of Credit Losses on 
Financial Instruments”) and its related subsequent amendments, along with ASU 2017-04 (“Intangibles—Goodwill and Other (Topic 350): 
Simplifying  the  Test  for  Goodwill  Impairment”).  For  additional  information  about  these  ASUs  and  their  impacts  on  the  Bancorp,  refer  to 
Note 1 of the Notes to Consolidated Financial Statements. As a result of the adoption of these ASUs, the accounting policies for the ALLL, 
reserve  for  unfunded  commitments  and  goodwill  have  been  updated  as  of  January  1,  2020,  and  the  related  policies  that  were  in  effect  for 
periods prior to January 1, 2020 are provided in the Critical Accounting Policies Applicable Prior to January 1, 2020 section below. There 
have been no other material changes to the valuation techniques or models described below during the year ended December 31, 2020.

ALLL
The  Bancorp  disaggregates  its  portfolio  loans  and  leases  into  portfolio  segments  for  purposes  of  determining  the  ALLL.  The  Bancorp’s 
portfolio  segments  include  commercial,  residential  mortgage  and  consumer.  The  Bancorp  further  disaggregates  its  portfolio  segments  into 
classes for purposes of monitoring and assessing credit quality based on certain risk characteristics. For an analysis of the Bancorp’s ALLL 
by portfolio segment and credit quality information by class, refer to Note 7 of the Notes to Consolidated Financial Statements.

The Bancorp maintains the ALLL to absorb the amount of credit losses that are expected to be incurred over the remaining contractual terms 
of  the  related  loans  and  leases.  Contractual  terms  are  adjusted  for  expected  prepayments  but  are  not  extended  for  expected  extensions, 
renewals  or  modifications  except  in  circumstances  where  the  Bancorp  reasonably  expects  to  execute  a  TDR  with  the  borrower  or  where 
certain  extension  or  renewal  options  are  embedded  in  the  original  contract  and  not  unconditionally  cancellable  by  the  Bancorp.  Accrued 
interest receivable on loans is presented in the Consolidated Financial Statements as a component of other assets. When accrued interest is 
deemed  to  be  uncollectible  (typically  when  a  loan  is  placed  on  nonaccrual  status),  interest  income  is  reversed.  The  Bancorp  follows 
established policies for placing loans on nonaccrual status, so uncollectible accrued interest receivable is reversed in a timely manner. As a 
result, the Bancorp has elected not to measure an allowance for credit losses for accrued interest receivable. For additional information on the 
Bancorp’s accounting policies related to nonaccrual loans and leases, refer to Note 1 of the Notes to Consolidated Financial Statements.

Credit losses are charged and recoveries are credited to the ALLL. The ALLL is maintained at a level the Bancorp considers to be adequate 
and  is  based  on  ongoing  quarterly  assessments  and  evaluations  of  the  collectability  of  loans  and  leases,  including  historical  credit  loss 
experience,  current  and  forecasted  market  and  economic  conditions  and  consideration  of  various  qualitative  factors  that,  in  management’s 
judgment, deserve consideration in estimating expected credit losses. Provisions for credit losses are recorded for the amounts necessary to 
adjust the ALLL to the Bancorp’s current estimate of expected credit losses on portfolio loans and leases. The Bancorp’s strategy for credit 
risk  management  includes  a  combination  of  conservative  exposure  limits  significantly  below  legal  lending  limits  and  conservative 
underwriting, documentation and collections standards. The strategy also emphasizes diversification on a geographic, industry and customer 
level, regular credit examinations and quarterly management reviews of large credit exposures and loans experiencing deterioration of credit 
quality.

The  Bancorp’s  methodology  for  determining  the  ALLL  requires  significant  management  judgment  and  includes  an  estimate  of  expected 
credit losses on a collective basis for groups of loans and leases with similar risk characteristics and specific allowances for loans and leases 
which are individually evaluated.

Larger commercial loans and leases included within aggregate borrower relationship balances exceeding $1 million that exhibit probable or 
observed  credit  weaknesses,  as  well  as  loans  that  have  been  modified  in  a  TDR,  are  individually  evaluated  for  an  ALLL.  The  Bancorp 
considers the current value of collateral, credit quality of any guarantees, the guarantor’s liquidity and willingness to cooperate, the loan or 
lease structure and other factors when determining the amount of the ALLL. Other factors may include the borrower’s susceptibility to risks 
presented by the forecasted macroeconomic environment, the industry and geographic region of the borrower, size and financial condition of 
the borrower, cash flow and leverage of the borrower and the Bancorp’s evaluation of the borrower’s management. Significant management 
judgment is required when evaluating which of these factors are most relevant in individual circumstances, and when estimating the amount 
of  expected  credit  losses  based  on  those  factors.  When  loans  and  leases  are  individually  evaluated,  allowances  are  determined  based  on 
management’s estimate of the borrower’s ability to repay the loan or lease given the availability of collateral and other sources of cash flow, 
as well as an evaluation of legal options available to the Bancorp. Allowances for individually evaluated loans and leases that are collateral-
dependent  are  typically  measured  based  on  the  fair  value  of  the  underlying  collateral,  less  expected  costs  to  sell  where  applicable. 
Individually  evaluated  loans  and  leases  that  are  not  collateral-dependent  are  measured  based  on  the  present  value  of  expected  future  cash 
flows discounted at the loan’s effective interest rate. The Bancorp evaluates the collectability of both principal and interest when assessing the 
need for a loss accrual. Specific allowances on individually evaluated commercial loans and leases, including TDRs, are reviewed quarterly 
and adjusted as necessary based on changing borrower and/or collateral conditions and actual collection and charge-off experience.

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Expected credit losses are estimated on a collective basis for loans and leases that are not individually evaluated. These include commercial 
loans  and  leases  that  do  not  meet  the  criteria  for  individual  evaluation  as  well  as  homogeneous  loans  in  the  residential  mortgage  and 
consumer portfolio segments. For collectively evaluated loans and leases, the Bancorp uses models to forecast expected credit losses based on 
the probability of a loan or lease defaulting, the expected balance at the estimated date of default and the expected loss percentage given a 
default.  The  estimate  of  the  expected  balance  at  the  time  of  default  considers  prepayments  and,  for  loans  with  available  credit,  expected 
utilization rates. The Bancorp’s expected credit loss models were developed based on historical credit loss experience and observations of 
migration  patterns  for  various  credit  risk  characteristics  (such  as  internal  credit  risk  grades,  external  credit  ratings  or  scores,  delinquency 
status, loan-to-value trends, etc.) over time, with those observations evaluated in the context of concurrent macroeconomic conditions. The 
Bancorp developed its models from historical observations capturing a full economic cycle when possible.

The Bancorp’s expected credit loss models consider historical credit loss experience, current market and economic conditions, and forecasted 
changes in market and economic conditions if such forecasts are considered reasonable and supportable. Generally, the Bancorp considers its 
forecasts to be reasonable and supportable for a period of up to three years from the estimation date. For periods beyond the reasonable and 
supportable forecast period, expected credit losses are estimated by reverting to historical loss information without adjustment for changes in 
economic conditions. This reversion is phased in over a two-year period. The Bancorp evaluates the length of its reasonable and supportable 
forecast period, its reversion period and reversion methodology at least annually, or more often if warranted by economic conditions or other 
circumstances.

The  Bancorp  also  considers  qualitative  factors  in  determining  the  ALLL.  These  considerations  inherently  require  significant  management 
judgment to determine the appropriate factors to be considered and the extent of their impact on the ALLL estimate. Qualitative factors are 
used to capture characteristics in the portfolio that impact expected credit losses but that are not fully captured within the Bancorp’s expected 
credit loss models. These include adjustments for changes in policies or procedures in underwriting, monitoring or collections, lending and 
risk  management  personnel  and  results  of  internal  audit  and  quality  control  reviews.  These  may  also  include  adjustments,  when  deemed 
necessary, for specific idiosyncratic risks such as geopolitical events, natural disasters and their effects on regional borrowers and changes in 
product structures. Qualitative factors may also be used to address the impacts of unforeseen events on key inputs and assumptions within the 
Bancorp’s  expected  credit  loss  models,  such  as  the  reasonable  and  supportable  forecast  period,  changes  to  historical  loss  information  or 
changes  to  the  reversion  period  or  methodology.  When  evaluating  the  adequacy  of  allowances,  consideration  is  also  given  to  regional 
geographic concentrations and the closely associated effect that changing economic conditions may have on the Bancorp’s customers.

Overall,  the  collective  evaluation  process  requires  significant  management  judgment  when  determining  the  estimation  methodology  and 
inputs into the models, as well as in evaluating the reasonableness of the modeled results and the appropriateness of qualitative adjustments. 
The  Bancorp’s  forecasts  of  market  and  economic  conditions  and  the  internal  risk  grades  assigned  to  loans  and  leases  in  the  commercial 
portfolio segment are examples of inputs to the expected credit loss models that require significant management judgment. These inputs have 
the potential to drive significant variability in the resulting ALLL.

Refer to the Allowance for Credit Losses subsection of the Risk Management section of MD&A for a discussion on the Bancorp’s ALLL 
sensitivity analysis.

Reserve for Unfunded Commitments
The reserve for unfunded commitments is maintained at a level believed by management to be sufficient to absorb estimated expected credit 
losses related to unfunded credit facilities and is included in other liabilities in the Consolidated Balance Sheets. The determination of the 
adequacy of the reserve is based upon expected credit losses over the remaining contractual life of the commitments, taking into consideration 
the current funded balance and estimated exposure over the reasonable and supportable forecast period.  This process takes into consideration 
the  same  risk  elements  that  are  analyzed  in  the  determination  of  the  adequacy  of  the  Bancorp’s  ALLL,  as  previously  discussed.  Net 
adjustments  to  the  reserve  for  unfunded  commitments  are  included  in  the  provision  for  credit  losses  in  the  Consolidated  Statements  of 
Income.

Valuation of Servicing Rights
When the Bancorp sells loans through either securitizations or individual loan sales in accordance with its investment policies, it often obtains 
servicing rights. The Bancorp may also purchase servicing rights. The Bancorp has elected to measure all existing classes of its residential 
mortgage  servicing  rights  at  fair  value  at  each  reporting  date  with  changes  in  the  fair  value  of  servicing  rights  reported  in  earnings  in  the 
period in which the changes occur. Servicing rights are valued using internal OAS models. Significant management judgment is necessary to 
identify key economic assumptions used in estimating the fair value of the servicing rights including the prepayment speeds of the underlying 
loans, the weighted-average life, the OAS and the weighted-average coupon rate, as applicable. The primary risk of material changes to the 
value of the servicing rights resides in the potential volatility in the economic assumptions used, particularly the prepayment speeds. In order 
to assist in the assessment of the fair value of servicing rights, the Bancorp obtains external valuations of the servicing rights portfolio from 
third  parties  and  participates  in  peer  surveys  that  provide  additional  confirmation  of  the  reasonableness  of  key  assumptions  utilized  in  the 
internal OAS model. For additional information on servicing rights, refer to Note 14 of the Notes to Consolidated Financial Statements.

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Fair Value Measurements
The Bancorp measures certain financial assets and liabilities at fair value in accordance with U.S. GAAP, which defines fair value as the price 
that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement 
date.  The  Bancorp  employs  various  valuation  approaches  to  measure  fair  value  including  the  market,  income  and  cost  approaches.  The 
market approach uses prices or relevant information generated by market transactions involving identical or comparable assets or liabilities. 
The income approach involves discounting future amounts to a single present amount and is based on current market expectations about those 
future amounts. The cost approach is based on the amount that currently would be required to replace the service capacity of the asset.

U.S. GAAP establishes a fair value hierarchy which prioritizes the inputs to valuation techniques used to measure fair value into three broad 
levels. The fair value hierarchy gives the highest priority to quoted prices in active markets for identical assets or liabilities (Level 1) and the 
lowest  priority  to  unobservable  inputs  (Level  3).  A  financial  instrument’s  categorization  within  the  fair  value  hierarchy  is  based  upon  the 
lowest level of input that is significant to the instrument’s fair value measurement. For additional information on the fair value hierarchy and 
fair value measurements, refer to Note 1 of the Notes to Consolidated Financial Statements.

The  Bancorp’s  fair  value  measurements  involve  various  valuation  techniques  and  models,  which  involve  inputs  that  are  observable,  when 
available.  Valuation  techniques  and  parameters  used  for  measuring  assets  and  liabilities  are  reviewed  and  validated  by  the  Bancorp  on  a 
quarterly basis. Additionally, the Bancorp monitors the fair values of significant assets and liabilities using a variety of methods including the 
evaluation of pricing runs and exception reports based on certain analytical criteria, comparison to previous trades and overall review and 
assessments for reasonableness. The level of management judgment necessary to determine fair value varies based upon the methods used in 
the determination of fair value. Financial instruments that are measured at fair value using quoted prices in active markets (Level 1) require 
minimal  judgment.  The  valuation  of  financial  instruments  when  quoted  market  prices  are  not  available  (Levels  2  and  3)  may  require 
significant  management  judgment  to  assess  whether  quoted  prices  for  similar  instruments  exist,  the  impact  of  changing  market  conditions 
including reducing liquidity in the capital markets and the use of estimates surrounding significant unobservable inputs. Table 5 provides a 
summary of the fair value of financial instruments carried at fair value on a recurring basis and the amounts of financial instruments valued 
using Level 3 inputs.

TABLE 5:  Fair Value Summary
As of ($ in millions)

Assets carried at fair value

As a percent of total assets
Liabilities carried at fair value

As a percent of total liabilities

December 31, 2020

December 31, 2019

Balance

Level 3        

Balance

Level 3        

$ 

$ 

43,079 

 21 %

1,527 

 1 %

878   
 — 
209   
 — 

40,446   

 24 
890   
 1 

1,194 
 1 
171 
 — 

Refer  to  Note  29  of  the  Notes  to  Consolidated  Financial  Statements  for  further  information  on  fair  value  measurements  including  a 
description of the valuation methodologies used for significant financial instruments.

Goodwill
Business combinations entered into by the Bancorp typically include the recognition of goodwill. U.S. GAAP requires goodwill to be tested 
for impairment at the Bancorp’s reporting unit level on an annual basis, which for the Bancorp is September 30, and more frequently if events 
or circumstances indicate that there may be impairment. Refer to Note 1 of the Notes to Consolidated Financial Statements for a discussion 
on the methodology used by the Bancorp to assess goodwill for impairment.

Impairment exists when a reporting unit’s carrying amount of goodwill exceeds its implied fair value. In testing goodwill for impairment, 
U.S.  GAAP  permits  the  Bancorp  to  first  assess  qualitative  factors  to  determine  whether  it  is  more  likely  than  not  that  the  fair  value  of  a 
reporting  unit  is  less  than  its  carrying  amount.  In  this  qualitative  assessment,  the  Bancorp  evaluates  events  and  circumstances  which  may 
include, but are not limited to, the general economic environment, banking industry and market conditions, the overall financial performance 
of the Bancorp, the performance of the Bancorp’s common stock, the key financial performance metrics of the Bancorp’s reporting units and 
events affecting the reporting units to determine if it is not more likely than not that the fair value of a reporting unit is less than its carrying 
amount. If the quantitative impairment test is required or the decision to bypass the qualitative assessment is elected, the Bancorp performs 
the  goodwill  impairment  test  by  comparing  the  fair  value  of  a  reporting  unit  with  its  carrying  amount,  including  goodwill.  If  the  carrying 
amount of the reporting unit exceeds its fair value, an impairment loss is recognized in an amount equal to that excess, limited to the total 
amount of goodwill allocated to that reporting unit. A recognized impairment loss cannot be reversed in future periods even if the fair value 
of the reporting unit subsequently recovers.

The  fair  value  of  a  reporting  unit  is  the  price  that  would  be  received  to  sell  the  unit  as  a  whole  in  an  orderly  transaction  between  market 
participants  at  the  measurement  date.  As  none  of  the  Bancorp’s  reporting  units  are  publicly  traded,  individual  reporting  unit  fair  value 
determinations  cannot  be  directly  correlated  to  the  Bancorp’s  stock  price.  The  determination  of  the  fair  value  of  a  reporting  unit  is  a 
subjective process that involves the use of estimates and judgments, particularly related to cash flows, the appropriate discount rates and an 
applicable control premium. The Bancorp employs an income-based approach, utilizing the reporting unit’s forecasted cash flows (including 
a terminal value approach to estimate cash flows beyond the final year of the forecast) and the reporting unit’s estimated cost of equity as the 

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discount rate. Significant management judgment is necessary in the preparation of each reporting unit’s forecasted cash flows surrounding 
expectations for earnings projections, growth and credit loss expectations and actual results may differ from forecasted results. Additionally, 
the Bancorp determines its market capitalization based on the average of the closing price of the Bancorp’s stock during the month including 
the measurement date, incorporating an additional control premium, and compares this market-based fair value measurement to the aggregate 
fair  value  of  the  Bancorp’s  reporting  units  in  order  to  corroborate  the  results  of  the  income  approach.  Refer  to  Note  11  of  the  Notes  to 
Consolidated Financial Statements for further information regarding the Bancorp’s goodwill.

Legal Contingencies
The Bancorp and its subsidiaries are parties to numerous claims and lawsuits as well as threatened or potential actions or claims concerning 
matters  arising  from  the  conduct  of  its  business  activities.  The  outcome  of  claims  or  litigation  and  the  timing  of  ultimate  resolution  are 
inherently difficult to predict and significant judgment may be required in the determination of both the probability of loss and whether the 
amount  of  the  loss  is  reasonably  estimable.  The  Bancorp’s  estimates  are  subjective  and  are  based  on  the  status  of  legal  and  regulatory 
proceedings,  the  merit  of  the  Bancorp’s  defenses  and  consultation  with  internal  and  external  legal  counsel.  An  accrual  for  a  potential 
litigation loss is established when information related to the loss contingency indicates both that a loss is probable and that the amount of loss 
can  be  reasonably  estimated.  Refer  to  Note  20  of  the  Notes  to  Consolidated  Financial  Statements  for  further  information  regarding  the 
Bancorp’s legal proceedings.

Critical Accounting Policies Applicable Prior to January 1, 2020
The following paragraphs describe the portions of the Bancorp’s critical accounting policies that were applicable prior to January 1, 2020 but 
were updated in conjunction with the prospective adoption of ASU 2016-13 and ASU 2017-04 on January 1, 2020. The following paragraphs 
do not include the portions of the respective policies that were not affected by the adoption of these new accounting standards. Refer to Note 
1 of the Notes to Consolidated Financial Statements for additional information.

ALLL
The Bancorp maintained the ALLL to absorb probable loan and lease losses inherent in its portfolio segments. The ALLL was maintained at a 
level  the  Bancorp  considered  to  be  adequate  and  was  based  on  ongoing  quarterly  assessments  and  evaluations  of  the  collectability  and 
historical loss experience of loans and leases. Credit losses were charged and recoveries were credited to the ALLL. Provisions for loan and 
lease losses were based on the Bancorp’s review of the historical credit loss experience and such factors that, in management’s judgment, 
deserved consideration under existing economic conditions in estimating probable credit losses. 

The  Bancorp’s  methodology  for  determining  the  ALLL  required  significant  management  judgment  and  was  based  on  historical  loss  rates, 
current credit grades, specific allocation on loans modified in a TDR and impaired commercial credits above specified thresholds and other 
qualitative adjustments. Allowances on individual commercial loans and leases, TDRs and historical loss rates were reviewed quarterly and 
adjusted  as  necessary  based  on  changing  borrower  and/or  collateral  conditions  and  actual  collection  and  charge-off  experience.  An 
unallocated allowance was maintained to recognize the imprecision in estimating and measuring losses when evaluating allowances for pools 
of loans and leases.

Larger commercial loans and leases included within aggregate borrower relationship balances exceeding $1 million that exhibited probable or 
observed  credit  weaknesses,  as  well  as  loans  that  had  been  modified  in  a  TDR,  were  subject  to  individual  review  for  impairment.  The 
Bancorp considered the current value of collateral, credit quality of any guarantees, the guarantor’s liquidity and willingness to cooperate, the 
loan or lease structure and other factors when evaluating whether an individual loan or lease was impaired. Other factors might include the 
industry and geographic region of the borrower, size and financial condition of the borrower, cash flow and leverage of the borrower and the 
Bancorp’s evaluation of the borrower’s management. When individual loans and leases were impaired, allowances were determined based on 
management’s estimate of the borrower’s ability to repay the loan or lease given the availability of collateral and other sources of cash flow, 
as  well  as  an  evaluation  of  legal  options  available  to  the  Bancorp.  Allowances  for  impaired  loans  and  leases  were  measured  based  on  the 
present value of expected future cash flows discounted at the loan’s effective interest rate, fair value of the underlying collateral or readily 
observable secondary market values. The Bancorp evaluated the collectability of both principal and interest when assessing the need for a loss 
accrual.

Historical  credit  loss  rates  were  applied  to  commercial  loans  and  leases  that  were  not  impaired  or  were  impaired,  but  smaller  than  the 
established threshold of $1 million and thus not subject to specific allowance allocations. The loss rates were derived from migration analyses 
for  several  portfolio  stratifications,  which  tracked  the  historical  net  charge-off  experience  sustained  on  loans  and  leases  according  to  their 
internal  risk  grade.  The  risk  grading  system  utilized  for  allowance  analysis  purposes  encompassed  ten  categories,  which  were  based  on 
regulatory guidance for credit risk systems.

Homogenous loans in the residential mortgage and consumer portfolio segments were not individually risk graded. Rather, standard credit 
scoring  systems  and  delinquency  monitoring  were  used  to  assess  credit  risks  and  allowances  were  established  based  on  the  expected  net 
charge-offs. Loss rates were based on the trailing twelve-month net charge-off history by loan category. Historical loss rates were adjusted for 
certain  prescriptive  and  qualitative  factors  that,  in  management’s  judgment,  were  necessary  to  reflect  losses  inherent  in  the  portfolio.  The 
prescriptive loss rate factors included adjustments for delinquency trends, LTV trends, refreshed FICO score trends and product mix.

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The Bancorp also considered qualitative factors in determining the ALLL. These included adjustments for changes in policies or procedures 
in underwriting, monitoring or collections, economic conditions, portfolio mix, lending and risk management personnel, results of internal 
audit and quality control reviews, collateral values, geographic concentrations, estimated loss emergence period and specific portfolio loans 
backed  by  enterprise  valuations  and  private  equity  sponsors.  The  Bancorp  considered  home  price  index  trends  in  its  footprint  and  the 
volatility of collateral valuation trends when determining the collateral value qualitative factor.

Reserve for unfunded commitments
The  reserve  for  unfunded  commitments  was  maintained  at  a  level  believed  by  management  to  be  sufficient  to  absorb  estimated  probable 
losses related to unfunded credit facilities and was included in other liabilities in the Consolidated Balance Sheets. The determination of the 
adequacy of the reserve  was based upon an evaluation of the unfunded credit facilities, including an assessment of historical commitment 
utilization experience, credit risk grading and historical loss rates based on credit grade migration. This process took into consideration the 
same risk elements that were analyzed in the determination of the adequacy of the Bancorp’s ALLL, as previously discussed. Net adjustments 
to the reserve for unfunded commitments were included in provision for credit losses in the Consolidated Statements of Income.

Goodwill
Impairment existed when a reporting unit’s carrying amount of goodwill exceeded its implied fair value. In testing goodwill for impairment, 
U.S. GAAP permitted the Bancorp to first assess qualitative factors to determine whether it was more likely than not that the fair value of a 
reporting unit was less than its carrying amount. In this qualitative assessment, the Bancorp evaluated events and circumstances which might 
include,  but  were  not  limited  to,  the  general  economic  environment,  banking  industry  and  market  conditions,  the  overall  financial 
performance  of  the  Bancorp,  the  performance  of  the  Bancorp’s  common  stock,  the  key  financial  performance  metrics  of  the  Bancorp’s 
reporting units and events affecting the reporting units. If, after assessing the totality of events and circumstances, the Bancorp determined it 
was not more likely than not that the fair value of a reporting unit was less than its carrying amount, then performing the two-step impairment 
test would be unnecessary. However, if the Bancorp concluded otherwise or elected to bypass the qualitative assessment, it would then be 
required to perform the first step (Step 1) of the goodwill impairment test, and continue to the second step (Step 2), if necessary. Step 1 of the 
goodwill impairment test compared the fair value of a reporting unit with its carrying amount, including goodwill. If the carrying amount of 
the reporting unit exceeded its fair value, Step 2 of the goodwill impairment test was necessary to measure the amount of impairment loss, 
which was equal to any excess of the carrying amount of goodwill over its implied fair value with such loss limited to the carrying amount of 
goodwill.

The fair value of a reporting unit was the price that would be received to sell the unit as a whole in an orderly transaction between market 
participants  at  the  measurement  date.  As  none  of  the  Bancorp’s  reporting  units  were  publicly  traded,  individual  reporting  unit  fair  value 
determinations  could  not  be  directly  correlated  to  the  Bancorp’s  stock  price.  To  determine  the  fair  value  of  a  reporting  unit,  the  Bancorp 
employed  an  income-based  approach,  utilizing  the  reporting  unit’s  forecasted  cash  flows  (including  a  terminal  value  approach  to  estimate 
cash flows beyond the final year of the forecast) and the reporting unit’s estimated cost of equity as the discount rate. Significant management 
judgment was necessary in the preparation of each reporting unit’s forecasted cash flows surrounding expectations for earnings projections, 
growth and credit loss expectations. Additionally, the Bancorp determined its market capitalization based on the average of the closing price 
of the Bancorp’s stock during the month including the measurement date, incorporating an additional control premium, and compared this 
market-based fair value measurement to the aggregate fair value of the Bancorp’s reporting units in order to corroborate the results of the 
income approach.

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STATEMENTS OF INCOME ANALYSIS
Net Interest Income
Net interest income is the interest earned on loans and leases (including yield-related fees), securities and other short-term investments less 
the  interest  incurred  on  core  deposits  (includes  transaction  deposits  and  other  time  deposits)  and  wholesale  funding  (includes  certificates 
$100,000  and  over,  other  deposits,  federal  funds  purchased,  other  short-term  borrowings  and  long-term  debt).  The  net  interest  margin  is 
calculated by dividing net interest income by average interest-earning assets. Net interest rate spread is the difference between the average 
yield earned on interest-earning assets and the average rate paid on interest-bearing liabilities. Net interest margin is typically greater than net 
interest rate spread due to the interest income earned on those assets that are funded by noninterest-bearing liabilities, or free funding, such as 
demand deposits or shareholders’ equity.

Tables  6  and  7  present  the  components  of  net  interest  income,  net  interest  margin  and  net  interest  rate  spread  for  the  years  ended 
December 31, 2020, 2019 and 2018, as well as the relative impact of changes in the average balance sheet and changes in interest rates on net 
interest income. Nonaccrual loans and leases and loans and leases held for sale have been included in the average loan and lease balances. 
Average outstanding securities balances are based on amortized cost with any unrealized gains or losses included in average other assets.

Net  interest  income  on  an  FTE  basis  (non-GAAP)  was  $4.8  billion  for  both  the  years  ended  December  31,  2020  and  2019.  Net  interest 
income  was  negatively  impacted  by  decreases  in  yields  on  average  interest-earning  assets  of  108  bps.  The  decreases  in  yields  on  average 
interest-earning assets were primarily driven by lower yields on total average loans and leases primarily as a result of decreases in yields on 
average  commercial  and  industrial  loans,  average  commercial  mortgage  loans,  average  commercial  construction  loans  and  average  home 
equity of 98 bps, 127 bps, 172 bps and 126 bps, respectively, from the year ended December 31, 2019. The decrease in yields on total average 
loans and leases for the year ended December 31, 2020 was primarily due to a decrease in market rates, impacting the Bancorp’s portfolios of 
floating interest rate loans, which are primarily LIBOR- and Prime-based. The Bancorp’s portfolios of fixed interest rate loans also decreased 
in yield as a result of increased refinance activity and lower reinvestment yields due to lower overall market rates. Net interest income was 
also  negatively  impacted  by  increases  in  average  interest  checking  deposits  and  average  money  market  deposits  of  $10.2  billion  and  $4.0 
billion,  respectively,  from  the  year  ended  December  31,  2019.  These  negative  impacts  were  partially  offset  by  decreases  in  rates  paid  on 
average  interest-bearing  liabilities  of  73  bps.  The  decreases  in  rates  paid  on  average  interest-bearing  liabilities  were  primarily  driven  by 
decreases in rates paid on average interest checking deposits, average money market deposits and average long-term debt of 81 bps, 76 bps 
and 48 bps, respectively, from the year ended December 31, 2019. Net interest income also benefited from increases in average commercial 
and industrial loans, average indirect secured consumer loans and average commercial mortgage loans of $3.6 billion, $2.1 billion and $1.1 
billion, respectively, from the year ended December 31, 2019. The increase in average commercial and industrial loans was primarily as a 
result of PPP loans originated during the year ended December 31, 2020.

Net interest income for the year ended December 31, 2020 compared to the year ended December 31, 2019 was adversely impacted by the 
FOMC  decisions  to  lower  the  target  range  of  the  federal  funds  rate  and  the  Federal  Reserve’s  bond  purchase  programs.  During  the  years 
ended December 31, 2020 and 2019, net interest income included $57 million and $65 million, respectively, of amortization and accretion of 
premiums and discounts on acquired loans and leases and assumed deposits and long-term debt from acquisitions. 

Net interest rate spread on an FTE basis (non-GAAP) was 2.57% during the year ended December 31, 2020 compared to 2.92% during the 
year ended December 31, 2019. Yields on average interest-earning assets decreased 108 bps, partially offset by a 73 bps decrease in rates paid 
on average interest-bearing liabilities for the year ended December 31, 2020 compared to the year ended December 31, 2019.

Net interest margin on an FTE basis (non-GAAP) was 2.78% for the year ended December 31, 2020 compared to 3.31% for the year ended 
December  31,  2019.    Net  interest  margin  was  negatively impacted  by  lower  market  interest  rates,  a  $19.8  billion  increase  in  low-yielding 
reserves held at the FRB reported in other short-term investments and the previously mentioned growth in PPP loans. These negative impacts 
were  partially  offset  by  increases  in  average  free  funding  balances  as  average  demand  deposits  increased  $12.8  billion  and  average 
shareholders’ equity increased $2.6 billion compared to the year ended December 31, 2019. Net interest margin results are expected to remain 
suppressed as a result of increased liquidity levels in the form of excess cash balances, which are expected to remain at elevated levels driven 
by the amount of fiscal stimulus that has increased the banking industry’s balance sheets, including the Bancorp’s.

Interest income on an FTE basis (non-GAAP) from loans and leases decreased $632 million from the year ended December 31, 2019 driven 
by  the  previously  mentioned  decreases  in  yields  on  average  loans  and  leases,  partially  offset  by  increases  in  average  commercial  and 
industrial loans, average indirect secured consumer loans and average commercial mortgage loans as well as the impact of accelerated PPP 
fees  recognized  upon  loan  forgiveness  during  the  year  ended  December  31,  2020.  For  more  information  on  the  Bancorp’s  loan  and  lease 
portfolio, refer to the Loans and Leases subsection of the Balance Sheet Analysis section of MD&A. Interest income on an FTE basis (non-
GAAP) from investment securities and other short-term investments decreased $54 million from the year ended December 31, 2019 primarily 
due  to  decreases  in  yields  on  average  other  short-term  investments  and  average  taxable  securities,  partially  offset  by  increases  in  average 
balances.

Interest expense on core deposits decreased $518 million from the year ended December 31, 2019 primarily due to decreases in the cost of 
average interest-bearing core deposits to 28 bps for the year ended December 31, 2020 from 96 bps for the year ended December 31, 2019. 
The decreases in the cost of average interest-bearing core deposits were primarily due to the previously mentioned decreases in the rates paid 

64 Fifth Third Bancorp

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on average interest checking deposits and average money market deposits. Refer to the Deposits subsection of the Balance Sheet Analysis 
section of MD&A for additional information on the Bancorp’s deposits.

Interest expense on average wholesale funding decreased $149 million for the year ended December 31, 2020 compared to the year ended 
December 31, 2019 primarily due to the previously mentioned decreases in rates paid on average long-term debt as well as decreases in rates 
paid on average other short-term borrowings and average certificates $100,000 and over, in addition to a decrease in the average balance of 
certificates  $100,000  and  over.  Refer  to  the  Borrowings  subsection  of  the  Balance  Sheet  Analysis  section  of  MD&A  for  additional 
information on the Bancorp’s borrowings. During the year ended December 31, 2020, average wholesale funding represented 18% of average 
interest-bearing liabilities compared to 21% for the year ended December 31, 2019. For more information on the Bancorp’s interest rate risk 
management, including estimated earnings sensitivity to changes in market interest rates, see the Interest Rate and Price Risk Management 
subsection of the Risk Management section of MD&A.

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TABLE 6:  Consolidated Average Balance Sheet and Analysis of Net Interest Income on an FTE Basis
 For the years ended December 31

2019

2020

2018

($ in millions)
Assets:
Interest-earning assets:
Loans and leases:(a)

Commercial and industrial loans
Commercial mortgage loans
Commercial construction loans
Commercial leases

Total commercial loans and leases

Residential mortgage loans
Home equity
Indirect secured consumer loans
Credit card
Other consumer loans

Total consumer loans
Total loans and leases
Securities:
Taxable
Exempt from income taxes(a)
Other short-term investments
Total interest-earning assets
Cash and due from banks
Other assets
Allowance for loan and lease losses
Total assets
Liabilities and Equity:
Interest-bearing liabilities:

Interest checking deposits
Savings deposits
Money market deposits
Foreign office deposits
Other time deposits

Total interest-bearing core deposits
Certificates $100,000 and over
Other deposits
Federal funds purchased
Other short-term borrowings
Long-term debt

Total interest-bearing liabilities
Demand deposits
Other liabilities
Total liabilities
Total equity
Total liabilities and equity
Net interest income (FTE)(b)
Net interest margin (FTE)(b)
Net interest rate spread (FTE)(b)
Interest-bearing liabilities to interest-

earning assets

Average
Balance

Revenue/
Cost

Average
Yield/
Rate

Average
Balance

Revenue/
Cost

Average
Yield/
Rate

Average
Balance

Revenue/
Cost

Average
Yield/
Rate

$  53,814 
  11,011 
5,509 
3,038 
  73,372 
  17,828 
5,679 
  12,454 
2,230 
2,848 
  41,039 
$ 114,411 

$  36,109 
233 
  21,935 
$ 172,688 
2,978 
  20,933 
(2,369) 
$ 194,230 

$  46,890 
  16,440 
  29,879 
185 
4,118 
  97,512 
3,337 
71 
385 
1,709 
  16,004 
$ 119,018 
  47,111 
5,546 
$ 171,675 
$  22,555 
$ 194,230 

1,954 
391 
201 
104 
2,650 
622 
222 
490 
260 
192 
1,786 
4,436 

1,114 
6 
29 
5,585 

126 
10 
88 
— 
47 
271 
50 
1 
2 
14 
452 
790 

 3.63 % $  50,168 
9,905 
 3.54 
5,174 
 3.65 
3,578 
 3.43 
  68,825 
 3.61 
  17,337 
 3.49 
6,286 
 3.90 
  10,345 
 3.93 
2,437 
 11.64 
2,564 
 6.76 
 4.35 
  38,969 
 3.88 % $ 107,794 

 3.08 % $  35,429 
 2.61 
41 
2,140 
 0.13 
 3.23 % $ 145,404 
2,748 
  16,903 
(1,119) 
$ 163,936 

 0.27 % $  36,658 
  14,041 
 0.06 
  25,879 
 0.29 
209 
 0.21 
5,470 
 1.14 
  82,257 
 0.28 
4,504 
 1.49 
265 
 0.76 
1,267 
 0.58 
1,046 
 0.81 
 2.82 
  15,369 
 0.66 % $ 104,708 
  34,343 
4,897 
$ 143,948 
$  19,988 
$ 163,936 

2,313 
476 
278 
119 
3,186 
635 
324 
423 
304 
196 
1,882 
5,068 

1,160 
2 
41 
6,271 

396 
22 
272 
1 
98 
789 
97 
6 
29 
28 
508 
1,457 

 4.61 % $  42,668 
6,661 
 4.81 
4,793 
 5.37 
 3.31 
3,795 
  57,917 
 4.63 
  16,150 
 3.66 
6,631 
 5.16 
8,993 
 4.08 
2,280 
 12.49 
 7.63 
1,905 
 4.83 
  35,959 
 4.70 % $  93,876 

 3.28 % $  33,487 
 3.97 
66 
1,476 
 1.91 
 4.31 % $ 128,905 
2,200 
  12,203 
(1,125) 
$ 142,183 

 1.08 % $  29,818 
  13,330 
 0.16 
  21,769 
 1.05 
363 
 0.63 
4,106 
 1.79 
  69,386 
 0.96 
2,426 
 2.14 
476 
 2.27 
1,509 
 2.26 
 2.67 
1,611 
 3.30 
  14,551 
 1.39 % $  89,959 
  32,634 
3,603 
$ 126,196 
$  15,987 
$ 142,183 

1,826 
298 
240 
108 
2,472 
580 
326 
304 
279 
132 
1,621 
4,093 

1,079 
2 
25 
5,199 

252 
14 
162 
1 
59 
488 
41 
9 
30 
29 
446 
1,043 

$  4,795 

$  4,814 

$  4,156 

 2.78 %
 2.57 

 68.92 

 3.31 %
 2.92 

 72.01 

 4.28 %
 4.47 
 5.01 
 2.84 
 4.27 
 3.59 
 4.92 
 3.38 
 12.25 
 6.94 
 4.51 
 4.36 %

 3.22 %
 3.37 
 1.68 
 4.03 %

 0.85 %
 0.10 
 0.74 
 0.33 
 1.44 
 0.70 
 1.69 
 1.94 
 1.97 
 1.82 
 3.06 
 1.16 %

 3.22 %
 2.87 

 69.79 

(a) The FTE adjustments included in the above table were $13, $17 and $16 for the years ended December 31, 2020, 2019, and 2018, respectively.
(b) Net interest income (FTE), net interest margin (FTE) and net interest rate spread (FTE) are non-GAAP measures. For further information, refer to the Non-GAAP 

Financial Measures section of MD&A.

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TABLE 7:  Changes in Net Interest Income Attributable to Volume and Yield/Rate(a)
2020 Compared to 2019
For the years ended December 31
($ in millions)
Yield/Rate
Assets:
Interest-earning assets:
Loans and leases:

Volume

Total

2019 Compared to 2018
Yield/Rate

Volume

Total

Commercial and industrial loans
Commercial mortgage loans
Commercial construction loans
Commercial leases

Total commercial loans and leases

Residential mortgage loans
Home equity
Indirect secured consumer loans
Credit card
Other consumer loans

Total consumer loans
Total loans and leases
Securities:
Taxable
Exempt from income taxes
Other short-term investments
Total change in interest income
Liabilities:

Interest-bearing liabilities:
Interest checking deposits
Savings deposits
Money market deposits
Foreign office deposits
Other time deposits

Total interest-bearing core deposits
Certificates $100,000 and over
Other deposits
Federal funds purchased
Other short-term borrowings
Long-term debt

Total change in interest expense
Total change in net interest income

$ 

$ 

$ 

$ 

$ 

$ 
$ 

159 
50 
17 
(19) 
207 
17 
(28) 
83 
(24) 
20 
68 
275 

23 
5 
58 
361 

88 
3 
37 
— 
(21) 
107 
(22) 
(2) 
(13) 
12 
20 
102 
259 

(518) 
(135) 
(94) 
4 
(743) 
(30) 
(74) 
(16) 
(20) 
(24) 
(164) 
(907) 

(69) 
(1) 
(70) 
(1,047) 

(358) 
(15) 
(221) 
(1) 
(30) 
(625) 
(25) 
(3) 
(14) 
(26) 
(76) 
(769) 
(278) 

(359) 
(85) 
(77) 
(15) 
(536) 
(13) 
(102) 
67 
(44) 
(4) 
(96) 
(632) 

(46) 
4 
(12) 
(686) 

(270) 
(12) 
(184) 
(1) 
(51) 
(518) 
(47) 
(5) 
(27) 
(14) 
(56) 
(667) 
(19) 

338 
154 
20 
(6) 
506 
43 
(17) 
50 
20 
50 
146 
652 

63 
— 
12 
727 

65 
— 
35 
(1) 
22 
121 
43 
(4) 
(5) 
(12) 
25 
168 
559 

149 
24 
18 
17 
208 
12 
15 
69 
5 
14 
115 
323 

18 
— 
4 
345 

79 
8 
75 
1 
17 
180 
13 
1 
4 
11 
37 
246 
99 

487 
178 
38 
11 
714 
55 
(2) 
119 
25 
64 
261 
975 

81 
— 
16 
1,072 

144 
8 
110 
— 
39 
301 
56 
(3) 
(1) 
(1) 
62 
414 
658 

(a) Changes in interest not solely due to volume or yield/rate are allocated in proportion to the absolute dollar amount of change in volume and yield/rate.

Provision for Credit Losses
The Bancorp provides as an expense an amount for expected credit losses within the loan and lease portfolio and the portfolio of unfunded 
loan commitments and letters of credit that is based on factors discussed in the Critical Accounting Policies section of MD&A. The provision 
is recorded to bring the ALLL and reserve for unfunded commitments to a level deemed appropriate by the Bancorp to cover losses expected 
in the portfolios. Actual credit losses on loans and leases are charged against the ALLL. The amount of loans and leases actually removed 
from  the  Consolidated  Balance  Sheets  are  referred  to  as  charge-offs.  Net  charge-offs  include  current  period  charge-offs  less  recoveries  on 
previously charged-off loans and leases.

The  provision  for  credit  losses  was  $1.1  billion  for  the  year  ended  December  31,  2020  compared  to  $471  million  for  the  prior  year.  The 
increase in provision expense for the year ended December 31, 2020 compared to the prior year was primarily due to an increase in the ACL 
reflecting deterioration in the macroeconomic environment as a result of the impact of the COVID-19 pandemic and the resulting impact of 
this environment on commercial borrowers as reflected in increased levels of commercial criticized assets. The increase in the provision for 
credit losses also reflected the impact of the change in methodology for estimating credit losses from the incurred loss methodology to the 
expected credit loss methodology beginning in the first quarter of 2020.

The  ALLL  increased  $1.3  billion  from  December  31,  2019  to  $2.5  billion  at  December  31,  2020.  At  December  31,  2020,  the  ALLL  as  a 
percent of portfolio loans and leases increased to 2.25%, compared to 1.10% at December 31, 2019. The reserve for unfunded commitments 
increased $28 million from December 31, 2019 to $172 million at December 31, 2020. The ACL as a percent of portfolio loans and leases 
increased to 2.41% at December 31, 2020, compared to 1.23% at December 31, 2019. These increases reflect the adoption of ASU 2016-13 

67 Fifth Third Bancorp

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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which resulted in a combined increase to the ALLL and reserve for unfunded commitments of approximately $653 million, as well as the 
previously mentioned items impacting the provision for credit losses.

Refer to the Credit Risk Management subsection of the Risk Management section of MD&A as well as Note 7 of the Notes to Consolidated 
Financial  Statements  for  more  detailed  information  on  the  provision  for  credit  losses,  including  an  analysis  of  loan  and  lease  portfolio 
composition, nonperforming assets, net charge-offs and other factors considered by the Bancorp in assessing the credit quality of the loan and 
lease portfolio, ALLL and reserve for unfunded commitments.

Noninterest Income
Noninterest  income  decreased  $706  million  for  the  year  ended  December  31,  2020  compared  to  the  year  ended  December  31,  2019.  The 
following table presents the components of noninterest income:

TABLE 8:  Components of Noninterest Income
For the years ended December 31 ($ in millions)
Service charges on deposits
Commercial banking revenue
Wealth and asset management revenue
Card and processing revenue
Mortgage banking net revenue
Leasing business revenue
Other noninterest income
Securities gains (losses), net
Securities gains (losses), net - non-qualifying hedges on 

MSRs

Total noninterest income

2020

2019

2018

2017

2016

$ 

559 
528 
520 
352 
320 
276 
211 
62 

2 
2,830 

$ 

565 
460 
487 
360 
287 
270 
1,064 
40 

3 
3,536 

549 
408 
444 
329 
212 
114 
803 
(54) 

(15) 
2,790 

554 
386 
419 
313 
224 
63 
1,261 
2 

2 
3,224 

558 
400 
404 
319 
285 
134 
586 
10 

— 
2,696 

Service charges on deposits
Service  charges  on  deposits  decreased $6  million  for  the  year  ended  December  31, 2020  compared  to  the  year  ended  December  31, 2019 
driven  by  a  decrease  of  $32  million  in  consumer  deposit  fees  due  to  lower  overdraft  occurrences  as  a  result  of  the  impact  of  COVID-19 
financial assistance and fiscal stimulus programs, partially offset by an increase of $26 million in commercial deposit fees.

Commercial banking revenue
Commercial banking revenue increased $68 million for the year ended December 31, 2020 compared to the year ended December 31, 2019 
primarily driven by increases in institutional sales and bridge fees of $68 million and $10 million, respectively, partially offset by a decrease 
in loan syndication fees of $20 million. 

Wealth and asset management revenue
Wealth  and  asset  management  revenue  increased  $33  million  for  the  year  ended  December  31,  2020  compared  to  the  year  ended 
December 31, 2019 primarily due to increases of $16 million in both private client service fees and broker income. The Bancorp’s trust and 
registered investment advisory businesses had approximately $434 billion and $413 billion in total assets under care as of December 31, 2020 
and 2019, respectively, and managed $54 billion and $49 billion in assets for individuals, corporations and not-for-profit organizations as of 
December 31, 2020 and 2019, respectively.

Card and processing revenue
Card and processing revenue decreased $8 million for the year ended December 31, 2020 compared to the year ended December 31, 2019 
primarily driven by a decrease in customer spend volume as a result of reduced economic activity related to government-mandated shutdowns 
of local economies and other COVID-related impacts, partially offset by lower reward costs.

Mortgage banking net revenue
Mortgage banking net revenue increased $33 million for the year ended December 31, 2020 compared to the year ended December 31, 2019.

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The following table presents the components of mortgage banking net revenue:

TABLE 9:  Components of Mortgage Banking Net Revenue
For the years ended December 31 ($ in millions)
Origination fees and gains on loan sales
Net mortgage servicing revenue:
Gross mortgage servicing fees
Net valuation adjustments on MSRs and free-standing derivatives purchased to 

economically hedge MSRs
Net mortgage servicing revenue
Total mortgage banking net revenue

2020

2019

2018

$ 

$ 

315 

263 

(258) 
5 
320 

175 

267 

(155) 
112 
287 

100 

216 

(104) 
112 
212 

Origination  fees  and  gains  on  loan  sales  increased  $140  million  for  the  year  ended  December  31,  2020  compared  to  the  year  ended 
December  31,  2019  primarily  driven  by  an  increase  in  originations  and  gain  on  sale  margins  due  to  the  lower  interest  rate  environment. 
Residential mortgage loan originations increased to $15.9 billion for the year ended December 31, 2020 from $11.6 billion for the year ended 
December 31, 2019.

Net mortgage servicing revenue decreased $107 million for the year ended December 31, 2020 compared to the year ended December 31, 
2019 primarily due to an increase in net negative valuation adjustments of $103 million as well as a decrease in gross mortgage servicing fees 
of  $4  million.  Refer  to  Table  10  for  the  components  of  net  valuation  adjustments  on  the  MSR  portfolio  and  the  impact  of  the  non-
qualifying hedging strategy.

TABLE 10:  Components of Net Valuation Adjustments on MSRs
For the years ended December 31 ($ in millions)
Changes in fair value and settlement of free-standing derivatives purchased to economically 

hedge the MSR portfolio

Changes in fair value:

Due to changes in inputs or assumptions
Other changes in fair value

Net valuation adjustments on MSRs and free-standing derivatives purchased to 

economically hedge MSRs

2020

2019

2018

$ 

$ 

307 

(311) 
(254) 

(258) 

221 

(203) 
(173) 

(155) 

(21) 

42 
(125) 

(104) 

Mortgage  rates  decreased  during  the  years  ended  December  31,  2020  and  2019  which  caused  modeled  prepayment  speeds  to  rise. 
Additionally,  mortgage  swap  spreads  widened  during  the  year  ended  December  31,  2020  which  caused  modeled  OAS  assumptions  to 
increase. For the years ended December 31, 2020 and 2019, the fair value of the MSR portfolio decreased $311 million and $203 million, 
respectively,  due  to  changes  to  inputs  to  the  valuation  model,  including  prepayment  speeds  and  OAS  assumptions,  and  decreased 
$254 million and $173 million, respectively, due to the impact of contractual principal payments and actual prepayment activity. 

Further detail on the valuation of MSRs can be found in Note 14 of the Notes to Consolidated Financial Statements. The Bancorp maintains 
a non-qualifying hedging strategy to manage a portion of the risk associated with changes in the valuation of the MSR portfolio. Refer to 
Note 15 of the Notes to Consolidated Financial Statements for more information on the free-standing derivatives used to economically hedge 
the MSR portfolio.

In addition to the derivative positions used to economically hedge the MSR portfolio, the Bancorp acquires various securities as a component 
of its non-qualifying hedging strategy. The Bancorp recognized net gains of $2 million and $3 million during the years ended December 31, 
2020  and  2019,  respectively,  recorded  in  securities  gains  (losses),  net  -  non-qualifying  hedges  on  MSRs  in  the  Bancorp’s  Consolidated 
Statements of Income.

The Bancorp’s total residential mortgage loans serviced at December 31, 2020 and 2019 were $86.6 billion and $98.4 billion, respectively, 
with $68.8 billion and $80.7 billion, respectively, of residential mortgage loans serviced for others.

Leasing business revenue
Leasing  business  revenue  increased  $6  million  for  the  year  ended  December  31,  2020  compared  to  the  year  ended  December  31,  2019 
primarily driven by increases in lease syndication fees and operating lease income of $9 million and $5 million, respectively, partially offset 
by a decrease in lease remarketing fees of $8 million. 

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Other noninterest income
The following table presents the components of other noninterest income:

TABLE 11:  Components of Other Noninterest Income
For the years ended December 31 ($ in millions)
Private equity investment income
Income from the TRA associated with Worldpay, Inc.
BOLI income
Cardholder fees
Consumer loan and lease fees
Banking center income
Insurance income
Loss on swap associated with the sale of Visa, Inc. Class B Shares
Net losses on disposition and impairment of bank premises and equipment
Gain on sale of Worldpay, Inc. shares
Equity method income from interest in Worldpay Holding, LLC
Gain related to Vantiv, Inc.’s acquisition of Worldpay Group plc.
Other, net
Total other noninterest income

2020

2019

2018

$ 

$ 

75 
74 
63 
44 
20 
20 
20 
(103) 
(31) 
— 
— 
— 
29 
211 

65 
346 
60 
58 
23 
22 
19 
(107) 
(23) 
562 
2 
— 
37 
1,064 

63 
20 
56 
56 
23 
21 
20 
(59) 
(43) 
205 
1 
414 
26 
803 

Other  noninterest  income  decreased  $853  million  for  the  year  ended  December  31,  2020  compared  to  the  year  ended  December  31, 2019 
primarily due to the gain on sale of Worldpay, Inc. shares recognized during the first quarter of 2019 and a decrease in the income from the 
TRA associated with Worldpay, Inc. 

The Bancorp recognized a $562 million gain related to the sale of Worldpay, Inc. shares during the first quarter of 2019. Income from the 
TRA associated with Worldpay Inc. decreased $272 million from the year ended December 31, 2019 primarily driven by a $345 million gain 
recognized in the fourth quarter of 2019 from the Worldpay, Inc. TRA transaction. For additional information, refer to Note 21 of the Notes 
to Consolidated Financial Statements. 

Noninterest Expense
Noninterest expense increased $58 million for the year ended December 31, 2020 compared to the year ended December 31, 2019 primarily 
due  to  an  increase  in  compensation  and  benefits  expense,  partially  offset  by  decreases  in  technology  and  communications  expense  and 
marketing expense.

The following table presents the components of noninterest expense:

TABLE 12:  Components of Noninterest Expense

For the years ended December 31 ($ in millions)
Compensation and benefits
Technology and communications
Net occupancy expense
Leasing business expense
Equipment expense
Card and processing expense
Marketing expense
Other noninterest expense
Total noninterest expense
Efficiency ratio on an FTE basis(a)

2020

2019

2018

2017

2016

$ 

$ 

2,590 
362 
350 
140 
130 
121 
104 
921 
4,718 

 61.9 %

2,418 
422 
332 
133 
129 
130 
162 
934 
4,660 
 55.8 

2,115 
285 
292 
76 
123 
123 
147 
797 
3,958 
 57.0 

1,989 
245 
295 
87 
117 
129 
114 
806 
3,782 
 53.7 

1,951 
234 
299 
86 
118 
132 
104 
813 
3,737 
 59.0 

(a) This is a non-GAAP measure. For further information, refer to the Non-GAAP Financial Measures section of MD&A.

The  Bancorp  recognized  $16  million  and  $222  million  of  merger-related  expenses  for  the  years  ended  December  31,  2020  and  2019, 
respectively.    

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The following table provides a summary of merger-related expenses recorded in noninterest expense:

TABLE 13:  Merger-Related Expenses
For the years ended December 31 ($ in millions)
Compensation and benefits
Technology and communications
Net occupancy expense
Equipment expense
Card and processing expense
Marketing expense
Other noninterest expense
Total

2020

2019

$ 

$ 

4 
6 
4 
— 
— 
— 
2 
16 

90 
71 
13 
1 
1 
7 
39 
222 

Compensation and benefits expense increased $172 million for the year ended December 31, 2020 compared to the year ended December 31, 
2019  primarily  due  to  strategic  hiring  and  the  impact  of  raising  the  Bancorp’s  minimum  wage  in  the  fourth  quarter  of  2019,  as  well  as 
increases  in  incentive  compensation  driven  by  strong  performance  in  fees  related  to  business  growth  during  the  year  ended December  31, 
2020.  Compensation  and  benefits  expense  for  the  year  ended  December  31,  2020 included  $10  million  of  special  payments  to  employees 
providing essential banking services through the COVID-19 pandemic. Full-time equivalent employees totaled 19,872 at December 31, 2020 
compared to 19,869 at December 31, 2019.

Technology  and  communications  expense  decreased  $60  million  for  the  year  ended  December  31,  2020  compared  to  the  year  ended 
December 31, 2019 primarily driven by decreased integration and conversion costs related to the acquisition of MB Financial, Inc.

Marketing expense decreased $58 million for the year ended December 31, 2020 compared to the year ended December 31, 2019 primarily 
due to the impact of the COVID-19 pandemic, which resulted in a pause or slowdown in numerous marketing campaigns, including running 
less advertising as well as the suspension of cash bonus and other account acquisition programs.

The following table presents the components of other noninterest expense:

TABLE 14:  Components of Other Noninterest Expense
For the years ended December 31 ($ in millions)
Loan and lease
FDIC insurance and other taxes
Losses and adjustments
Data processing
Professional service fees
Intangible amortization
Postal and courier
Donations
Travel
Recruitment and education
Insurance
Supplies
Other, net
Total other noninterest expense

2020

2019

2018

$ 

$ 

162 
118 
100 
75 
49 
48 
36 
36 
27 
21 
15 
13 
221 
921 

142 
81 
102 
70 
70 
45 
38 
30 
68 
28 
14 
14 
232 
934 

112 
119 
61 
57 
67 
5 
35 
21 
52 
32 
13 
13 
210 
797 

Other  noninterest  expense  decreased  $13  million  for  the  year  ended  December  31,  2020  compared  to  the  year  ended  December  31,  2019 
primarily due to decreases in travel expense and professional service fees, partially offset by increases in FDIC insurance and other taxes and 
loan and lease expense.

Travel expense decreased $41 million for the year ended December 31, 2020 compared to the year ended December 31, 2019 primarily due to 
reduced  business  travel  as  a  direct  result  of  the  COVID-19  pandemic.  Professional  service  fees  decreased $21  million  for  the  year  ended 
December 31, 2020 compared to the year ended December 31, 2019 primarily due to decreases in acquisition costs, consulting fees and legal 
expenses.  FDIC  insurance  and  other  taxes  increased  $37  million  for  the  year  ended  December  31,  2020  compared  to  the  year  ended 
December  31,  2019  primarily  as  a  result  of  an  increase  in  the  assessment  rate  due  to  a  change  in  asset  mix  as  well  as  an  increase  in  the 
assessment  base.  Loan  and  lease  expense  increased  $20  million  for  the  year  ended  December  31,  2020  compared  to  the  year  ended 
December 31, 2019 primarily due to an increase in loan closing expenses.

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Applicable Income Taxes
Applicable  income  tax  expense  for  all  periods  includes  the  benefit  from  tax-exempt  income,  tax-advantaged  investments,  certain  gains  on 
sales of leveraged leases that are exempt from federal taxation and tax credits (and other related tax benefits), partially offset by the effect of 
proportional amortization of qualifying LIHTC investments and certain nondeductible expenses. The tax credits are primarily associated with 
the  Low-Income  Housing  Tax  Credit  program  established  under  Section  42  of  the  IRC,  the  New  Markets  Tax  Credit  program  established 
under Section 45D of the IRC, the Rehabilitation Investment Tax Credit program established under Section 47 of the IRC and the Qualified 
Zone Academy Bond program established under Section 1397E of the IRC. 

The  effective  tax  rates  for  the  years  ended  December  31,  2020  and  2019  were  primarily  impacted  by  $175  million  and  $160  million, 
respectively, of low-income housing tax credits and other tax benefits and $27 million and $40 million, respectively, of tax benefits from tax 
exempt income, and were partially offset by $150 million and $140 million, respectively, of proportional amortization related to qualifying 
LIHTC investments. The decrease in the effective tax rate for the year ended December 31, 2020 from 2019 was attributable to a decrease in 
state income taxes.

The Bancorp’s income before income taxes, applicable income tax expense and effective tax rate are as follows:

TABLE 15:  Applicable Income Taxes
For the years ended December 31 ($ in millions)
Income before income taxes
Applicable income tax expense
Effective tax rate

2020

2019

2018

2017

2016

$ 

1,797 
370 
 20.6 %

3,202 
690 
 21.6 

2,765 
572 
 20.7 

2,979 
799 
 26.8 

2,208 
665 
 30.1 

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BUSINESS SEGMENT REVIEW
The  Bancorp  reports  on  four  business  segments:  Commercial  Banking,  Branch  Banking,  Consumer  Lending  and  Wealth  and  Asset 
Management. Additional information on each business segment is included in Note 32 of the Notes to Consolidated Financial Statements. 
Results  of  the  Bancorp’s  business  segments  are  presented  based  on  its  management  structure  and  management  accounting  practices.  The 
structure  and  accounting  practices  are  specific  to  the  Bancorp;  therefore,  the  financial  results  of  the  Bancorp’s  business  segments  are  not 
necessarily comparable with similar information for other financial institutions. The Bancorp refines its methodologies from time to time as 
management’s accounting practices and businesses change.

The  Bancorp  manages  interest  rate  risk  centrally  at  the  corporate  level.  By  employing  an  FTP  methodology,  the  business  segments  are 
insulated  from  most  benchmark  interest  rate  volatility,  enabling  them  to  focus  on  serving  customers  through  the  origination  of  loans  and 
acceptance of deposits. The FTP methodology assigns charge and credit rates to classes of assets and liabilities, respectively, based on the 
estimated  amount  and  timing  of  cash  flows  for  each  transaction.  Assigning  the  FTP  rate  based  on  matching  the  duration  of  cash  flows 
allocates interest income and interest expense to each business segment so its resulting net interest income is insulated from future changes in 
benchmark interest rates. The Bancorp’s FTP methodology also allocates the contribution to net interest income of the asset-generating and 
deposit-providing businesses on a duration-adjusted basis to better attribute the driver of the performance. As the asset and liability durations 
are not perfectly matched, the residual impact of the FTP methodology is captured in General Corporate and Other. The charge and credit 
rates  are  determined  using  the  FTP  rate  curve,  which  is  based  on  an  estimate  of  Fifth  Third’s  marginal  borrowing  cost  in  the  wholesale 
funding markets. The FTP curve is constructed using the U.S. swap curve, brokered CD pricing and unsecured debt pricing.

The Bancorp adjusts the FTP charge and credit rates as dictated by changes in interest rates for various interest-earning assets and interest-
bearing  liabilities  and  by  the  review  of  behavioral  assumptions,  such  as  prepayment  rates  on  interest-earning  assets  and  the  estimated 
durations for indeterminate-lived deposits. Key assumptions, including the credit rates provided for deposit accounts, are reviewed annually. 
Credit rates for deposit products and charge rates for loan products may be reset more frequently in response to changes in market conditions. 
In general, the charge rates on assets have declined since December 31, 2019 as they were affected by the prevailing level of interest rates and 
by the duration and repricing characteristics of the portfolio. The credit rates for deposit products also declined due to lower interest rates and 
modified assumptions. Thus, net interest income for asset-generating business segments improved while deposit-providing business segments 
were negatively impacted during the year ended December 31, 2020.

The  Bancorp’s  methodology  for  allocating  provision  for  credit  losses  expense  to  the  business  segments  includes  charges  or  benefits 
associated with changes in criticized commercial loan levels in addition to actual net charge-offs experienced by the loans and leases owned 
by each business segment. Provision for credit losses expense attributable to loan and lease growth and changes in ALLL factors is captured 
in  General  Corporate  and  Other.  The  financial  results  of  the  business  segments  include  allocations  for  shared  services  and  headquarters 
expenses. Additionally, the business segments form synergies by taking advantage of relationship depth opportunities and funding operations 
by accessing the capital markets as a collective unit.

The following table summarizes net income (loss) by business segment:

TABLE 16: Net Income (Loss) by Business Segment
For the years ended December 31 ($ in millions)
Income Statement Data
Commercial Banking
Branch Banking
Consumer Lending
Wealth and Asset Management
General Corporate and Other
Net income

2020

2019

2018

$ 

$ 

387   
251   
117   
102   
570   
1,427   

1,424   
860   
92   
112   
24   
2,512   

1,139 
702 
(1) 
97 
256 
2,193 

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Commercial Banking
Commercial  Banking  offers  credit  intermediation,  cash  management  and  financial  services  to  large  and  middle-market  businesses  and 
government and professional customers. In addition to the traditional lending and depository offerings, Commercial Banking products and 
services include global cash management, foreign exchange and international trade finance, derivatives and capital markets services, asset-
based lending, real estate finance, public finance, commercial leasing and syndicated finance.

The following table contains selected financial data for the Commercial Banking segment:

TABLE 17: Commercial Banking
For the years ended December 31 ($ in millions)
Income Statement Data
Net interest income (FTE)(a)
Provision for (benefit from) credit losses
Noninterest income:

Commercial banking revenue
Service charges on deposits
Leasing business revenue
Other noninterest income

Noninterest expense:

Compensation and benefits
Leasing business expense
Other noninterest expense

Income before income taxes (FTE)
Applicable income tax expense(a)(b)
Net income
Average Balance Sheet Data
Commercial loans and leases, including held for sale
Demand deposits
Interest checking deposits
Savings and money market deposits
Other time deposits and certificates $100,000 and over
Foreign office deposits

2020

2019

2018

$ 

$ 

$ 

1,916   
1,050   

524   
343   
276   
158   

557   
140   
1,024   
446   
59   
387   

66,552   
24,352   
25,769   
6,695   
154   
184   

2,377   
183   

455   
308   
270   
154   

466   
133   
1,022   
1,760   
336   
1,424   

65,475   
16,424   
18,259   
4,904   
332   
209   

1,729 
(26) 

402 
273 
114 
128 

344 
76 
843 
1,409 
270 
1,139 

54,748 
16,560 
12,203 
4,128 
377 
362 

Includes FTE adjustments of $13, $17 and $16 for the years ended December 31, 2020, 2019 and 2018, respectively.

(a)
(b) Applicable income tax expense for all periods includes the tax benefit from tax-exempt income, tax-advantaged investments and tax credits partially offset by the 
effect of certain nondeductible expenses. Refer to the Applicable Income Taxes subsection of the Statements of Income Analysis section of MD&A for additional 
information.

Comparison of the year ended 2020 with 2019
Net income was $387 million for the year ended December 31, 2020 compared to net income of $1.4 billion for the year ended December 31, 
2019. The decrease in net income was primarily driven by an increase in provision for credit losses, a decrease in net interest income on an 
FTE basis as well as an increase in noninterest expense partially offset by an increase in noninterest income.

Net interest income on an FTE basis decreased $461 million from the year ended December 31, 2019 primarily driven by decreases in yields 
on average commercial loans and leases as well as decreases in FTP credit rates on demand deposits, interest checking deposits and savings 
and  money  market  deposits.  These  negative  impacts  were  partially  offset  by  decreases  in  FTP  charge  rates  on  loans  and  leases  as  well  as 
decreases in rates paid on average interest checking deposits and average savings and money market deposits.

Provision for credit losses increased $867 million from the year ended December 31, 2019 primarily driven by an increase in commercial 
criticized asset levels as well as increases in net charge-offs on commercial and industrial loans, commercial mortgage loans and commercial 
leases. Net charge-offs as a percent of average portfolio loans and leases increased to 35 bps for the year ended December 31, 2020 compared 
to 14 bps for the year ended December 31, 2019.

Noninterest  income  increased  $114  million  from  the  year  ended  December  31,  2019  driven  by  increases  in  commercial  banking  revenue, 
service  charges  on  deposits  and  leasing  business  revenue.  Commercial  banking  revenue  increased  $69  million  from  the  year  ended 
December 31, 2019 primarily due to increases  in  institutional sales and bridge fees partially  offset by a decrease in loan syndication fees. 
Service  charges  on  deposits  increased  $35  million  from  the  year  ended  December  31,  2019  primarily  due  to  an  increase  in  commercial 
deposit fees primarily due to lower earnings credit rates. Leasing business revenue increased $6 million from the year ended December 31, 
2019 primarily driven by increases in lease syndication fees and operating lease income partially offset by a decrease in lease remarketing 
fees.

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Noninterest expense increased $100 million from the year ended December 31, 2019 driven by increases in compensation and benefits and 
leasing business expense. Compensation and benefits increased $91 million from the year ended December 31, 2019 due to an increase in 
personnel costs primarily as a result of the MB Financial, Inc. acquisition at the end of the first quarter of 2019 and an increase in incentive 
compensation driven by strong performance in fees related to business growth during the year ended December 31, 2020, as well as strategic 
hiring. Leasing business expense increased $7 million from the year ended December 31, 2019 primarily due to an increase in operating lease 
expense driven by the MB Financial, Inc. acquisition at the end of the first quarter of 2019. 

Average commercial loans and leases increased $1.1 billion from the year ended December 31, 2019 primarily due to increases in average 
commercial mortgage loans and average commercial construction loans partially offset by a decrease in average commercial leases. Average 
commercial  mortgage  loans  increased  $1.1  billion  from  the  year  ended  December  31,  2019  primarily  as  a  result  of  increases  in  loan 
originations  and  permanent  financing  from  the  Bancorp’s  commercial  construction  loan  portfolio.  Average  commercial  construction  loans 
increased $360 million from the year ended December 31, 2019 primarily as a result of increased line of credit utilization as well as lower 
levels  of  payoffs.  Average  commercial  leases  decreased  $541  million  from  the  year  ended  December  31,  2019  primarily  as  a  result  of  a 
planned reduction in indirect non-relationship-based lease originations.

Average core deposits increased $17.2 billion from the year ended December 31, 2019 primarily due to increases in average demand deposits, 
average interest checking deposits and average savings and money market deposits. Average interest checking deposits increased $7.5 billion, 
average demand deposits increased $7.9 billion and average savings and money market deposits increased $1.8 billion from the year ended 
December 31, 2019. These increases were primarily as a result of higher average balances per commercial customer account due to increased 
liquidity levels in the current economic environment. 

Comparison of the year ended 2019 with 2018
Net income was $1.4 billion for the year ended December 31, 2019 compared to net income of $1.1 billion for the year ended December 31, 
2018. The increase in net income was driven by increases in net interest income on an FTE basis and noninterest income partially offset by 
increases in noninterest expense and provision for credit losses. 

Net interest income on an FTE basis increased $648 million from the year ended December 31, 2018 primarily driven by increases in both 
average  balances  and  yields  on  commercial  loans  and  leases,  increases  in  FTP  credits  on  interest  checking  deposits  and  increases  in  FTP 
credit rates on demand deposits. These increases were partially offset by increases in FTP charges on loans and leases and increases in both 
average balances and rates paid on interest checking deposits.

Provision for credit losses increased $209 million from the year ended December 31, 2018 driven by the impact of an increase in criticized 
asset  levels  partially  offset  by  a  decrease  in  net  charge-offs  on  commercial  and  industrial  loans.  Net  charge-offs  as  a  percent  of  average 
portfolio loans and leases decreased to 14 bps for the year ended December 31, 2019 compared to 18 bps for the year ended December 31, 
2018.

Noninterest  income  increased  $270  million  from  the  year  ended  December  31,  2018  driven  by  increases  in  leasing  business  revenue, 
commercial  banking  revenue,  service  charges  on  deposits  and  other  noninterest  income.  Leasing  business  revenue  increased  $156  million 
from the year ended December 31, 2018 primarily due to increases in operating lease income, leasing business solutions revenue and lease 
remarketing fees partially offset by a decrease in lease syndication fees. Commercial banking revenue increased $53 million from the year 
ended December 31, 2018 driven by increases in institutional sales revenue and business lending fees. Service charges on deposits increased 
$35 million from the year ended December 31, 2018 primarily driven by an increase in commercial deposit fees. Other noninterest income 
increased $26 million from the year ended December 31, 2018 primarily due to increases in card and processing revenue and private equity 
investment income.

Noninterest  expense  increased  $358  million  from  the  year  ended  December  31,  2018  due  to  increases  in  other  noninterest  expense, 
compensation and benefits and leasing business expense. Other noninterest expense increased $179 million from the year ended December 
31,  2018  primarily  due  to  increases  in  corporate  overhead  allocations,  intangible  amortization  expense  and  losses  and  adjustments. 
Compensation  and  benefits  increased  $122  million  from  the  year  ended  December  31,  2018  due  to  increases  in  base  compensation  and 
incentive  compensation  primarily  as  a  result  of  the  MB  Financial,  Inc.  acquisition  as  well  as  an  increase  in  employee  benefits  expense. 
Leasing  business  expense  increased  $57  million  from  the  year  ended  December  31,  2018  primarily  due  to  an  increase  in  operating  lease 
expense.

Average commercial loans and leases increased $10.7 billion from the year ended December 31, 2018 primarily due to increases in average 
commercial  and  industrial  loans  and  average  commercial  mortgage  loans.  Average  commercial  and  industrial  loans  increased  $7.4  billion 
from  the  year  ended  December  31,  2018  primarily  as  a  result  of  the  acquisition  of  MB  Financial,  Inc.  as  well  as  an  increase  in  loan 
originations. Average commercial mortgage loans increased $3.2 billion from the year ended December 31, 2018 as a result of the acquisition 
of MB Financial, Inc. and increases in loan originations as well as permanent financing from the Bancorp’s commercial construction loan 
portfolio.

Average  core  deposits  increased  $6.6  billion  from  the  year  ended  December  31,  2018  primarily  driven  by  increases  in  average  interest 
checking deposits and average savings and money market deposits partially offset by decreases in average foreign office deposits and average 
demand deposits. Average interest checking deposits increased $6.1 billion from the year ended December 31, 2018 primarily due to balance 
migration from demand deposit accounts and an increase in average balances per commercial customer account as well as the acquisition of 
MB Financial, Inc. Average savings and money market deposits increased $776 million from the year ended December 31, 2018 primarily 

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due to the acquisition of MB Financial, Inc. and an increase in average balances per commercial customer account. Average foreign office 
deposits  decreased  $153  million  from  the  year  ended  December  31,  2018  driven  by  balance  migration  into  interest  checking  deposits. 
Average demand deposits decreased $136 million from the year ended December 31, 2018 primarily driven by balance migration into interest 
checking deposits partially offset by the acquisition of MB Financial, Inc.

Branch Banking
Branch Banking provides a full range of deposit and loan products to individuals and small businesses through 1,134 full-service banking 
centers. Branch Banking offers depository and loan products, such as checking and savings accounts, home equity loans and lines of credit, 
credit cards and loans for automobiles and other personal financing needs, as well as products designed to meet the specific needs of small 
businesses, including cash management services.

The following table contains selected financial data for the Branch Banking segment:

TABLE 18: Branch Banking
For the years ended December 31 ($ in millions)
Income Statement Data
Net interest income
Provision for credit losses
Noninterest income:

Card and processing revenue
Service charges on deposits
Wealth and asset management revenue
Other noninterest income

Noninterest expense:

Compensation and benefits
Net occupancy and equipment expense
Card and processing expense
Other noninterest expense
Income before income taxes
Applicable income tax expense
Net income
Average Balance Sheet Data
Consumer loans
Commercial loans, including held for sale
Demand deposits
Interest checking deposits
Savings and money market deposits
Other time deposits and certificates $100,000 and over

2020

2019

2018

$ 

1,667   
231   

283   
215   
172   
81   

649   
217   
116   
887   
318   
67   
251   

12,777   
2,268   
19,755   
12,608   
37,030   
5,370   

$ 

$ 

2,371   
224   

285   
260   
158   
99   

601   
221   
123   
915   
1,089   
229   
860   

13,200   
2,170   
15,802   
10,716   
33,173   
7,532   

2,034 
171 

266 
275 
150 
63 

536 
225 
121 
846 
889 
187 
702 

13,034 
1,938 
14,336 
10,187 
29,473 
5,348 

Comparison of the year ended 2020 with 2019
Net  income  was  $251  million  for  the  year  ended  December  31,  2020  compared  to  net  income  of  $860  million  for  the  year  ended 
December 31, 2019. The decrease was driven by decreases in net interest income and noninterest income as well as increases in noninterest 
expense and provision for credit losses.

Net interest income decreased $704 million from the year ended December 31, 2019 primarily due to decreases in FTP credit rates on core 
deposits and FTP credits on certificates $100,000 and over as well as decreases in yields on and average balances of home equity and credit 
card. These negative impacts were partially offset by decreases in the rates paid on average interest-bearing deposits as well as decreases in 
FTP charge rates on loans and leases. 

Provision for credit losses increased $7 million from the year ended December 31, 2019 primarily due to an increase in commercial criticized 
asset levels as well as an increase in net charge-offs on commercial and industrial loans partially offset by decreases in net charge-offs on 
other consumer loans, credit card and home equity. Net charge-offs as a percent of average portfolio loans and leases decreased to 135 bps for 
the year ended December 31, 2020 compared to 144 bps for the year ended December 31, 2019.

Noninterest  income  decreased  $51  million  from  the  year  ended  December  31,  2019  primarily  driven  by  decreases  in  service  charges  on 
deposits and other noninterest income partially offset by an increase in wealth and asset management revenue. Service charges on deposits 
decreased $45 million from the year ended December 31, 2019 driven by decreases in both consumer deposit fees and commercial deposit 
fees. Other noninterest income decreased $18 million from the year ended December 31, 2019 primarily driven by a decrease in cardholder 

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fees and an increase in net losses on disposition and impairment of bank premises and equipment. Wealth and asset management revenue 
increased $14 million from the year ended December 31, 2019 primarily driven by increases in broker income and private client service fees.

Noninterest expense increased $9 million from the year ended December 31, 2019 primarily due to an increase in compensation and benefits 
partially offset by decreases in other noninterest expense and card and processing expense. Compensation and benefits increased $48 million 
from the year ended December 31, 2019 driven by increases in base compensation, employee benefits expense and incentive compensation. 
Other noninterest expense decreased $28 million from the year ended December 31, 2019 primarily driven by decreases in marketing expense 
and  losses  and  adjustments  partially  offset  by  increases  in  corporate  overhead  allocations  and  FDIC  insurance  and  other  taxes.  Card  and 
processing expense decreased $7 million from the year ended December 31, 2019 primarily driven by a decrease in customer spend volume.

Average consumer loans decreased $423 million from the year ended December 31, 2019 primarily driven by a decrease in average home 
equity as payoffs exceeded loan originations as well as a decrease in average credit card driven by the negative economic impacts from the 
COVID-19 pandemic, including reductions in the number of active accounts as well as higher paydowns relative to spend per active account. 
These decreases were partially offset by an increase in average other consumer loans primarily as a result of increases in loan originations.

Average deposits increased $7.5 billion from the year ended December 31, 2019 primarily driven by increases in average demand deposits, 
average savings and money market deposits and average interest checking deposits partially offset by decreases in average other time deposits 
and certificates $100,000 and over. Average demand deposits increased $4.0 billion, average savings and money market deposits increased 
$3.9 billion and average interest checking deposits increased $1.9 billion from the year ended December 31, 2019 primarily as a result of 
higher  balances  per  customer  account  due  to  uncertainty  regarding  the  COVID-19  pandemic,  fiscal  stimulus  and  decreased  consumer 
spending.  Average  other  time  deposits  and  certificates  $100,000  and  over  decreased  $2.2  billion  from  the  year  ended  December  31,  2019 
primarily due to lower offering rates on certificates less than $100,000 as well as a decrease in average certificates $100,000 and over from 
the year ended December 31, 2019. 

Comparison of the year ended 2019 with 2018
Net income was $860 million for the year ended December 31, 2019 compared to net income of $702 million for the year ended December 
31,  2018.  The  increase  was  driven  by  increases  in  net  interest  income  and  noninterest  income  partially  offset  by  increases  in  noninterest 
expense and provision for credit losses. 

Net  interest  income  increased  $337  million  from  the  year  ended  December  31,  2018.  The  increase  was  primarily  due  to  increases  in  FTP 
credits on core deposits and certificates $100,000 and over as well as increases in average balances of other consumer loans and credit card. 
These benefits were partially offset by increases in both the rates paid on and average balances of savings and money market deposits and 
other time deposits and certificates $100,000 and over as well as an increase in FTP charge rates on loans and leases. 

Provision for credit losses increased $53 million from the year ended December 31, 2018 primarily due to increases in net charge-offs on 
credit card and other consumer loans. Net charge-offs as a percent of average portfolio loans and leases increased to 144 bps for the year 
ended December 31, 2019 compared to 114 bps for the year ended December 31, 2018. 

Noninterest income increased $48 million from the year ended December 31, 2018 driven by increases in other noninterest income, card and 
processing revenue and wealth and asset management revenue partially offset by a decrease in service charges on deposits. Other noninterest 
income  increased  $36  million  from  the  year  ended  December  31,  2018  primarily  due  to  the  impact  of  impairment  on  bank  premises  and 
equipment recognized during 2018. Card and processing revenue increased $19 million from the year ended December 31, 2018 primarily 
driven by increases in the number of actively used cards and customer spend volume. Wealth and asset management revenue increased $8 
million  from  the  year  ended  December  31,  2018  primarily  driven  by  increases  in  broker  income  and  private  client  service  fees.  Service 
charges on deposits decreased $15 million from the year ended December 31, 2018 due to a decrease in consumer deposit fees partially offset 
by an increase in commercial deposit fees.

Noninterest expense increased $132 million from the year ended December 31, 2018 primarily due to increases in other noninterest expense 
and compensation and benefits. Other noninterest expense increased $69 million from the year ended December 31, 2018 primarily due to 
increases in corporate overhead allocations, intangible amortization expense and loan and lease expense partially offset by a decrease in FDIC 
insurance  and  other  taxes.  Compensation  and  benefits  increased  $65  million  from  the  year  ended  December  31,  2018  due  to  higher  base 
compensation  primarily  as  a  result  of  the  MB  Financial,  Inc.  acquisition  as  well  as  increases  in  employee  benefits  expense  and  incentive 
compensation.

Average consumer loans increased $166 million from the year ended December 31, 2018 primarily driven by an increase in average other 
consumer loans of $649 million primarily due to growth in point-of-sale loan originations. This increase was partially offset by decreases in 
average home equity loans of $303 million and average residential mortgage loans of $259 million as payoffs exceeded loan production. 

Average  core  deposits  increased  $7.0  billion  from  the  year  ended  December  31,  2018  primarily  driven  by  growth  in  average  savings  and 
money  market  deposits  of  $3.7  billion  and  growth  in  average  demand  deposits  of  $1.5  billion.  These  increases  were  primarily  due  to  the 
acquisition  of  MB  Financial,  Inc.  as  well  as  promotional  product  offerings,  which  drove  consumer  customer  acquisition  and  growth  in 

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balances  from  existing  customers.  The  increase  in  average  core  deposits  also  included  an  increase  in  interest  checking  deposits  of  $529 
million from the year ended December 31, 2018 primarily as a result of the acquisition of MB Financial, Inc. Average other time deposits and 
certificates $100,000 and over increased $2.2 billion from the year ended December 31, 2018 primarily as a result of the acquisition of MB 
Financial, Inc. as well as promotional product offerings, which drove increased production.

Consumer Lending
Consumer  Lending  includes  the  Bancorp’s  residential  mortgage,  automobile  and  other  indirect  lending  activities.  Residential  mortgage 
activities within Consumer Lending include the origination, retention and servicing of residential mortgage loans, sales and securitizations of 
those loans and all associated hedging activities. Residential mortgages are primarily originated through a dedicated sales force and through 
third-party correspondent lenders. Automobile and other indirect lending activities include extending loans to consumers through automobile 
dealers, motorcycle dealers, powersport dealers, recreational vehicle dealers and marine dealers.

The following table contains selected financial data for the Consumer Lending segment:

TABLE 19: Consumer Lending
For the years ended December 31 ($ in millions)
Income Statement Data
Net interest income
Provision for credit losses
Noninterest income:

Mortgage banking net revenue
Other noninterest income

Noninterest expense:

Compensation and benefits
Other noninterest expense

Income (loss) before income taxes
Applicable income tax expense (benefit)
Net income (loss)
Average Balance Sheet Data
Residential mortgage loans, including held for sale
Home equity
Indirect secured consumer loans

$ 

$ 

$ 

2020

2019

2018

381   
34   

307   
12   

221   
297   
148   
31   
117   

325   
49   

279   
17   

196   
259   
117   
25   
92   

237 
42 

206 
(1) 

192 
210 
(2) 
(1) 
(1) 

13,182   
192   
12,273   

13,027   
220   
10,109   

11,803 
243 
8,676 

Comparison of the year ended 2020 with 2019
Net income was $117 million for the year ended December 31, 2020 compared to net income of $92 million for the year ended December 31, 
2019. The increase was primarily driven by increases in net interest income and noninterest income as well as a decrease in provision for 
credit losses partially offset by an increase in noninterest expense.

Net interest income increased $56 million from the year ended December 31, 2019 primarily driven by increases in average indirect secured 
consumer loans and decreases in FTP charge rates on loans and leases partially offset by decreases in FTP credit rates on demand deposits 
and yields on average residential mortgage loans and average indirect secured consumer loans.

Provision for credit losses decreased $15 million from the year ended December 31, 2019 primarily driven by a decrease in net charge-offs on 
indirect secured consumer loans. Net charge-offs as a percent of average portfolio loans and leases decreased to 14 bps for the year ended 
December 31, 2020 compared to 22 bps for the year ended December 31, 2019.

Noninterest income increased $23 million from the year ended December 31, 2019 driven by an increase in mortgage banking net revenue 
primarily due to an increase in origination fees and gains on loan sales, partially offset by a decrease in net mortgage servicing revenue. Refer 
to the Noninterest Income subsection of the Statements of Income Analysis section of MD&A for additional information on the fluctuations 
in mortgage banking net revenue.

Noninterest  expense  increased  $63  million  from  the  year  ended  December  31,  2019  due  to  increases  in  other  noninterest  expense  and 
compensation and benefits. Other noninterest expense increased $38 million from the year ended December 31, 2019 primarily driven by an 
increase in corporate overhead allocations partially offset by a decrease in OREO expense. Compensation and benefits increased $25 million 
from  the  year  ended  December  31,  2019  primarily  due  to  increases  in  base  compensation  and  incentive  compensation  resulting  from  the 
increased mortgage origination activity for the year ended December 31, 2020.

Average consumer loans increased $2.3 billion from the year ended December 31, 2019 primarily due to increases in average indirect secured 
consumer loans and average residential mortgage loans. Average indirect secured consumer loans increased $2.2 billion from the year ended 
December 31, 2019 primarily due to loan production exceeding payoffs. Average residential mortgage loans increased $155 million from the 

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year ended December 31, 2019 driven by the repurchase of certain loans from GNMA that were in forbearance programs partially offset by 
higher runoff due to payoffs exceeding loan originations.

Comparison of the year ended 2019 with 2018
Net income was $92 million for the year ended December 31, 2019 compared to a net loss of $1 million for the year ended December 31, 
2018. The increase was driven by increases in noninterest income and net interest income partially offset by increases in noninterest expense 
and provision for credit losses. 

Net  interest  income  increased  $88  million  from  the  year  ended  December  31,  2018  primarily  driven  by  increases  in  both  yields  on  and 
average balances of indirect secured consumer loans and residential mortgage loans as well as an increase in FTP credits on demand deposits. 
These benefits were partially offset by increases in FTP charges on loans and leases.

Provision for credit losses increased $7 million from the year ended December 31, 2018 primarily driven by an increase in net charge-offs on 
indirect secured consumer loans partially offset by a decrease in net charge-offs on residential mortgage loans. Net charge-offs as a percent of 
average  portfolio  loans  and  leases  increased  to  22  bps  for  the  year  ended  December  31,  2019  compared  to  21  bps  for  the  year  ended 
December 31, 2018.

Noninterest income increased $91 million from the year ended December 31, 2018 driven by increases in mortgage banking net revenue and 
other noninterest income. Mortgage banking net revenue increased $73 million from the year ended December 31, 2018 primarily driven by 
an  increase  in  origination  fees  and  gains  on  loan  sales.  Refer  to  the  Noninterest  Income  subsection  of  the  Statements  of  Income  Analysis 
section of MD&A for additional information on the fluctuations in mortgage banking net revenue. Other noninterest income increased $18 
million from the year ended December 31, 2018 primarily due to the recognition of $3 million of gains on securities acquired as a component 
of the Bancorp’s non-qualifying hedging strategy of MSRs during the year ended December 31, 2019 compared to the recognition of $15 
million of losses during the year ended December 31, 2018.

Noninterest expense increased $53 million from the year ended December 31, 2018 primarily due to an increase in other noninterest expense 
primarily driven by increases in corporate overhead allocations, loan and lease expense and losses and adjustments.

Average  consumer  loans  increased  $2.6  billion  from  the  year  ended  December  31,  2018  primarily  driven  by  increases  in  average  indirect 
secured  consumer  loans  and  average  residential  mortgage  loans.  Average  indirect  secured  consumer  loans  increased  $1.4  billion  from  the 
year  ended  December  31,  2018  primarily  driven  by  the  acquisition  of  MB  Financial,  Inc.  and  higher  loan  production  exceeding  payoffs. 
Average residential mortgage loans increased $1.2 billion from the year ended December 31, 2018 primarily driven by the acquisition of MB 
Financial, Inc.

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Wealth and Asset Management
Wealth and Asset Management provides a full range of investment alternatives for individuals, companies and not-for-profit organizations. 
Wealth and Asset Management is made up of four main businesses: FTS, an indirect wholly-owned subsidiary of the Bancorp; Fifth Third 
Insurance  Agency;  Fifth  Third  Private  Bank;  and  Fifth  Third  Institutional  Services.  FTS  offers  full  service  retail  brokerage  services  to 
individual clients and broker-dealer services to the institutional marketplace. Fifth Third Insurance Agency assists clients with their financial 
and risk management needs. Fifth Third Private Bank offers wealth management strategies to high net worth and ultra-high net worth clients 
through  wealth  planning,  investment  management,  banking,  insurance,  trust  and  estate  services.  Fifth  Third  Institutional  Services  provides 
advisory services for institutional clients including middle market businesses, non-profits, states and municipalities.

The following table contains selected financial data for the Wealth and Asset Management segment:

TABLE 20: Wealth and Asset Management
For the years ended December 31 ($ in millions)
Income Statement Data
Net interest income
Provision for credit losses
Noninterest income:

Wealth and asset management revenue
Other noninterest income

Noninterest expense:

Compensation and benefits
Other noninterest expense
Income before income taxes
Applicable income tax expense
Net income
Average Balance Sheet Data
Loans and leases, including held for sale
Core deposits

2020

2019

2018

139   
3   

498   
28   

218   
315   
129   
27   
102   

182   
—   

469   
20   

217   
312   
142   
30   
112   

182 
12 

429 
27 

202 
302 
122 
25 
97 

3,659   
10,967   

3,580   
9,701   

3,421 
9,332 

$ 

$ 

$ 

Comparison of the year ended 2020 with 2019
Net  income  was  $102  million  for  the  year  ended  December  31,  2020  compared  to  net  income  of  $112  million  for  the  year  ended 
December 31, 2019. The decrease in net income was primarily driven by a decrease in net interest income partially offset by an increase in 
noninterest income.

Net interest income decreased $43 million for the year ended December 31, 2020 compared to the year ended December 31, 2019 primarily 
driven by decreases in FTP credit rates on deposits as well as decreases in yields on average loans and leases. These negative impacts were 
partially offset by decreases in the rates paid on average interest checking deposits and average savings and money market deposits as well as 
decreases in FTP charge rates on loans and leases.

Provision for credit losses increased $3 million from the year ended December 31, 2019 primarily driven by an increase in net charge-offs on 
residential mortgage loans.

Noninterest income increased $37 million from the year ended December 31, 2019 due to increases in wealth and asset management revenue 
and  other  noninterest  income.  Wealth  and  asset  management  revenue  increased  $29  million  from  the  year  ended  December  31,  2019 
primarily  as  a  result  of  increases  in  broker  income,  private  client  service  fees  and  institutional  fees.  Other  noninterest  income  increased 
$8  million  from  the  year  ended  December  31,  2019  primarily  due  to  a  loss  on  sale  of  a  business  recognized  during  the  year  ended 
December 31, 2019.

Noninterest expense increased $4 million from the year ended December 31, 2019 primarily due to an increase in other noninterest expense 
driven by an increase in corporate overhead allocations partially offset by a decrease in travel expense.

Average loans and leases increased $79 million from the year ended December 31, 2019 primarily driven by increases in average residential 
mortgage loans and average other consumer loans as a result of higher loan production, partially offset by a decrease in average commercial 
and industrial loans as payoffs exceeded new loan production.

Average core deposits increased $1.3 billion from the year ended December 31, 2019 primarily due to increases in average interest checking 
deposits and average savings and money market deposits as a result of higher balances per customer account due to the current economic 
environment.

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Comparison of the year ended 2019 with 2018
Net income was $112 million for the year ended December 31, 2019 compared to net income of $97 million for the year ended December 31, 
2018. The increase in net income was driven by an increase in noninterest income as well as a decrease in provision for credit losses partially 
offset by an increase in noninterest expense.

Net interest income remained flat for the year ended December 31, 2019 compared to the year ended December 31, 2018. Net interest income 
was positively impacted by increases in FTP credits on interest checking deposits and savings and money market deposits as well as increases 
in both yields on and average balances of loans and leases. These positive impacts were offset by an increase in the rates paid on interest 
checking deposits as well as an increase in FTP charges on loans and leases.

Provision  for  credit  losses  decreased  $12  million  from  the  year  ended  December  31,  2018  driven  by  a  decrease  in  net  charge-offs  on 
commercial and industrial loans. This decrease was partially offset by the impact of the benefit of lower criticized asset levels for the year 
ended December 31, 2018. 

Noninterest  income  increased  $33  million  from  the  year  ended  December  31,  2018  due  to  an  increase  in  wealth  and  asset  management 
revenue partially offset by a decrease in other noninterest income. Wealth and asset management revenue increased $40 million from the year 
ended December 31, 2018 primarily due to an increase in private client service fees driven by increased sales production and strong market 
performance as well as the full-year benefit from acquisitions in 2018 and the acquisition of MB Financial, Inc. Other noninterest income 
decreased  $7  million  from  the  year  ended  December  31,  2018  primarily  due  to  a  loss  on  sale  of  a  business  recognized  during  the  second 
quarter of 2019.

Noninterest expense increased $25 million from the year ended December 31, 2018 due to increases in compensation and benefits and other 
noninterest expense. Compensation and benefits increased $15 million from the year ended December 31, 2018 primarily due to higher base 
compensation driven by the full-year impact from acquisitions in 2018 and the acquisition of MB Financial, Inc. Other noninterest expense 
increased  $10  million  from  the  year  ended  December  31,  2018  primarily  driven  by  an  increase  in  corporate  overhead  allocations  partially 
offset by a decrease in FDIC insurance and other taxes.

Average loans and leases increased $159 million from the year ended December 31, 2018 primarily due to an increase in average residential 
mortgage loans driven by the acquisition of MB Financial, Inc., partially offset by a decrease in average commercial and industrial loans as 
payoffs exceeded new loan production.

Average  core  deposits  increased  $369  million  from  the  year  ended  December  31,  2018  primarily  due  to  an  increase  in  average  interest 
checking deposits primarily as a result of the acquisition of MB Financial, Inc. as well as an increase in average savings and money market 
deposits.

General Corporate and Other
General Corporate and Other includes the unallocated portion of the investment securities portfolio, securities gains and losses, certain non-
core  deposit  funding,  unassigned  equity,  unallocated  provision  for  credit  losses  expense  or  a  benefit  from  the  reduction  of  the  ACL,  the 
payment of preferred stock dividends and certain support activities and other items not attributed to the business segments.

Comparison of the year ended 2020 with 2019
Net  interest  income  increased  $1.1  billion  from  the  year  ended  December  31,  2019  primarily  driven  by  decreases  in  FTP  credit  rates  on 
deposits allocated to the business segments, increases in interest income on loans and leases and decreases in interest expense on long-term 
debt,  federal  funds  purchased,  deposits  and  other  short-term  borrowings.  These  positive  impacts  were  partially  offset  by  decreases  in  the 
benefit related to FTP charge rates on loans and leases and a decrease in interest income on taxable securities.

The  benefit  from  credit  losses  was  $221  million  for  the  year  ended  December  31,  2020  compared  to  a  provision  for  credit  losses  of  $15 
million for the year ended December 31, 2019. The decrease for the year ended December 31, 2020 was primarily driven by an increase in the 
allocation  of  provision  expense  to  the  business  segments  due  to  an  increase  in  commercial  criticized  asset  levels,  partially  offset  by  an 
increase in the ACL reflecting deterioration in the macroeconomic environment as a result of the impact of the COVID-19 pandemic and the 
resulting  impact  of  this  environment  on  commercial  borrowers.  The  change  in  provision  for  credit  losses  also  reflected  the  impact  of  the 
change in methodology for estimating credit losses from the incurred loss methodology to the expected credit loss methodology beginning in 
the first quarter of 2020.

Noninterest income decreased $819 million from the year ended December 31, 2019 primarily due to the recognition of a $74 million gain 
from  the  TRA  associated  with  Worldpay,  Inc.  for  the  year  ended December  31,  2020  compared  to  the  recognition  of  a  $562  million  gain 
related to the sale of Worldpay, Inc. shares in addition to the recognition of a $345 million gain from the Worldpay, Inc. TRA transaction 
during the year ended December 31, 2019. These negative impacts were partially offset by the recognition of securities gains of $62 million 
for the year ended December 31, 2020 compared to securities gains of $40 million for the year ended December 31, 2019.

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Noninterest  expense  decreased  $108  million  from  the  year  ended  December  31,  2019  primarily  driven  by  a  decrease  in  technology  and 
communications expense and an increase in corporate overhead allocations from General Corporate and Other to the other business segments, 
as  well  as  decreases  in  travel  expense,  marketing  expense  and  consulting  fees,  partially  offset  by  increases  in  net  occupancy  expense  and 
FDIC insurance and other taxes.

Comparison of the year ended 2019 with 2018
Net  interest  income  decreased  $415  million  from  the  year  ended  December  31,  2018  primarily  driven  by  an  increase  in  FTP  credits  on 
deposits allocated to the business segments and increases in interest expense on long-term debt. These negative impacts were partially offset 
by an increase in the benefit related to FTP charges on loans and leases and an increase in interest income on taxable securities.

Provision for credit losses increased $7 million from the year ended December 31, 2018 primarily due to increases in both outstanding loan 
balances and unfunded commitments in 2019, exclusive of loans and leases acquired in the MB Financial, Inc. acquisition. This was partially 
offset  by  an  increase  in  the  allocation  of  provision  expense  to  the  business  segments  driven  by  an  increase  in  commercial  criticized  asset 
levels.

Noninterest income increased $309 million from the year ended December 31, 2018 primarily driven by the recognition of a $562 million 
gain on the sale of Worldpay, Inc. shares for the year ended December 31, 2019 in addition to a $345 million gain recognized in the fourth 
quarter of 2019 from the Worldpay, Inc. TRA transaction compared to a $205 million gain on the sale of Worldpay, Inc. shares for the year 
ended December 31, 2018 and a $414 million gain recognized in the first quarter of 2018 related to Vantiv, Inc.’s acquisition of Worldpay 
Group  plc.  The  increase  from  the  year  ended  December  31,  2018  also  included  securities  gains  of  $40  million  during  the  year  ended 
December  31,  2019  compared  to  securities  losses  of  $54  million  during  the  year  ended  December  31,  2018.  These  positive  impacts  were 
partially offset by an increase in the loss on the swap associated with the sale of Visa, Inc. Class B Shares. The Bancorp recognized negative 
valuation  adjustments  of  $107  million  related  to  the  Visa  total  return  swap  for  the  year  ended  December  31,  2019  compared  to  negative 
valuation adjustments of $59 million during the year ended December 31, 2018.

Noninterest  expense  increased  $139  million  from  the  year  ended  December  31,  2018.  The  increase  was  primarily  due  to  increases  in 
technology  and  communications  expense,  compensation  and  benefits  and  net  occupancy  expense  driven  by  merger-related  expenses  as  a 
result of the acquisition of MB Financial, Inc. partially offset by an increase in corporate overhead allocations from General Corporate and 
Other to the other business segments. Refer to the Noninterest Expense subsection of the Statements of Income Analysis section of MD&A 
for additional information on merger-related expenses.

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FOURTH QUARTER REVIEW
The Bancorp’s 2020 fourth quarter net income available to common shareholders was $569 million, or $0.78 per diluted share, compared to 
net  income  available  to  common  shareholders  of  $562  million,  or  $0.78  per  diluted  share,  for  the  third  quarter  of  2020  and  net  income 
available to common shareholders of $701 million, or $0.96 per diluted share, for the fourth quarter of 2019.

Net interest income on an FTE basis (non-GAAP) was $1.2 billion for the fourth quarter of 2020, an increase of $12 million from the third 
quarter of 2020 and a decrease of $47 million from the fourth quarter of 2019. The increase from the third quarter of 2020 was primarily 
driven  by  lower  core  deposit  and  wholesale  borrowing  costs,  an  increase  in  accelerated  PPP  fees  recognized  upon  loan  forgiveness  and 
elevated investment portfolio prepayment penalty proceeds, partially offset by the impact of lower commercial loan balances and a decline in 
mortgage rates. The decrease from the fourth quarter of 2019 was primarily driven by lower yields and lower balances on commercial loans, 
partially  offset  by  lower  deposits  costs,  the  favorable  impact  of  previously  executed  cash  flow  hedges  and  growth  from  PPP  loans.  Net 
interest  income  for  the  fourth  quarter  of  2020  included  $12  million  of  amortization  and  accretion  of  premiums  and  discounts  on  acquired 
loans and leases and assumed deposits and long-term debt from acquisitions compared to $13 million in the third quarter of 2020 and $18 
million in the fourth quarter of 2019.

Noninterest income was $787 million for the fourth quarter of 2020, an increase of $65 million compared to the third quarter of 2020 and a 
decrease of $248 million compared to the fourth quarter of 2019. The increase from the third quarter of 2020 was primarily due to an increase 
in other noninterest income, partially offset by decreases in mortgage banking net revenue and net securities gains. The decrease compared to 
the fourth quarter of 2019 was primarily driven by decreases in other noninterest income and mortgage banking net revenue.

Service charges on deposits were $146 million for the fourth quarter of 2020, an increase of $2 million compared to the previous quarter and 
a decrease of $3 million compared to the fourth quarter of 2019. The increase from the third quarter of 2020 was primarily due to an increase 
in consumer deposit fees. The decrease compared to the fourth quarter of 2019 was primarily due to a decrease in consumer deposit fees, 
partially offset by an increase in commercial deposit fees.

Commercial banking revenue was $141 million for the fourth quarter of 2020, an increase of $16 million compared to the third quarter of 
2020 and $14 million compared to the fourth quarter of 2019. The increase from the previous quarter was primarily driven by increases in 
institutional  sales  and  loan  syndication  fees,  partially  offset  by  lower  corporate  bond  fees.  The  increase  compared  to  the  fourth  quarter  of 
2019 was primarily driven by increases in institutional sales and corporate bond fees.

Mortgage banking net revenue was $25 million for the fourth quarter of 2020, a decrease of $51 million compared to the third quarter of 2020 
and $48 million compared to the fourth quarter of 2019. The decrease in mortgage banking net revenue compared to the third quarter of 2020 
was primarily driven by lower origination fees and gains on loan sales resulting from a decrease in originations, the decision to retain certain 
mortgages originated during the fourth quarter of 2020 and margin compression. The decrease in mortgage banking net revenue compared to 
the fourth quarter of 2019 was primarily driven by an increase in net negative valuation adjustments on MSRs and higher prepayment speeds. 
Mortgage  banking  net  revenue  is  affected  by  net  valuation  adjustments,  which  include  MSR  valuation  adjustments  caused  by  fluctuating 
OAS, earning rates and prepayment speeds, as well as mark-to-market adjustments on free-standing derivatives used to economically hedge 
the MSR portfolio. Net negative valuation adjustments on MSRs were $88 million and $83 million in the fourth and third quarters of 2020, 
respectively, and $47 million in the fourth quarter of 2019. Residential mortgage originations for the fourth quarter of 2020 were $3.9 billion, 
compared with $4.5 billion in the previous quarter and $3.8 billion the fourth quarter of 2019. Originations for the fourth quarter of 2020 
resulted in gains of $47 million on mortgages sold, compared with gains of $93 million for the previous quarter and $49 million for the fourth 
quarter of 2019. Gross mortgage servicing fees were $66 million in both the fourth and third quarters of 2020 and $72 million in the fourth 
quarter of 2019.

Wealth and asset management revenue was $133 million for the fourth quarter of 2020, an increase of $1 million from the previous quarter 
and $4 million from the fourth quarter of 2019. The increase from the third quarter of 2020 was primarily driven by higher personal asset 
management revenue and brokerage income, partially offset by lower institutional trust fees. The increase compared to the fourth quarter of 
2019 was primarily driven by higher personal asset management revenue and brokerage income.

Card and processing revenue was $92 million for both the fourth and third quarters of 2020 and was $3 million lower than the fourth quarter 
of 2019. The decrease from the fourth quarter of 2019 was primarily driven by lower commercial and consumer card spend volumes, partially 
offset by lower reward costs.

Leasing  business  revenue  was  $69  million  for  the  fourth  quarter  of  2020,  a  decrease  of  $8  million  from  the  third  quarter  of  2020  and  $2 
million from the fourth quarter of 2019. The decrease from the third quarter of 2020 was primarily driven by a decrease in business solutions 
revenue. The decrease compared to the fourth quarter of 2019 was primarily driven by decreases in lease remarketing fees and operating lease 
income.

Other noninterest income was $168 million for the fourth quarter of 2020, an increase of $142 million compared to the third quarter of 2020 
and  a  decrease  of  $214  million  from  the  fourth  quarter  of  2019.  The  increase  from  the  third  quarter  of  2020  was  primarily  driven  by  an 
increase in private equity investment income as well as income from the TRA associated with Worldpay, Inc. recognized during the fourth 

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quarter of 2020. The decrease compared to the fourth quarter of 2019 was primarily due to a decrease in the income recognized from the TRA 
associated with Worldpay, Inc. driven by the Worldpay, Inc. transaction in the fourth quarter of 2019, partially offset by an increase in private 
equity  investment  income.  For  additional  information  on  the  Worldpay,  Inc.  transaction,  refer  to  Note  21  of  the  Notes  to  Consolidated 
Financial Statements. 

The  net  gains  on  investment  securities  were  $14  million  for  the  fourth  quarter  of  2020,  $51  million  for  the  third  quarter  of  2020  and  $10 
million for the fourth quarter of 2019. Net losses on securities held as non-qualifying hedges for MSRs were $1 million for both the fourth 
and third quarters of 2020 as well as the fourth quarter of 2019.

Noninterest expense was $1.2 billion for the fourth quarter of 2020, an increase of $75 million from the previous quarter and $76 million 
from  the  fourth  quarter  of  2019.  The  increase  in  noninterest  expense  from  the  previous  quarter  was  primarily  due  to  increases  in 
compensation  and  benefits  expense  and  other  noninterest  expense.  Compensation  and  benefits  expense  increased  from  the  prior  quarter 
primarily  due  to  increases  in  incentive  compensation  driven  by  strong  performance  in  fees  related  to  business  growth  during  the  fourth 
quarter  of  2020,  partially  offset  by  a  decrease  in  base  compensation.  Other  noninterest  expense  increased  from  the  prior  quarter  primarily 
driven  by  an  increase  in  donations  expense,  partially  offset  by  a  decrease  in  losses  and  adjustments.  The  increase  in  noninterest  expense 
compared  to  the  fourth  quarter  of  2019  was  primarily  driven  by  an  increase  in  compensation  and  benefits  expense,  partially  offset  by 
decreases  in  marketing  expense,  technology  and  communications  expenses  and  other  noninterest  expense.  Compensation  and  benefits 
expense increased from the fourth quarter of 2019 primarily due to increases in incentive compensation, base compensation and employee 
benefits  expense.  Marketing  expense  decreased  from  the  fourth  quarter  of  2019  primarily  due  to  the  impact  of  the  COVID-19  pandemic 
which  resulted  in  a  pause  or  slowdown  in  numerous  marketing  campaigns.  Technology  and  communications  expense  decreased  from  the 
fourth quarter of 2019 primarily attributable to non-recurring integration and conversion costs incurred in the fourth quarter of 2019. Other 
noninterest expense decreased from the fourth quarter of 2019 primarily driven by decreases in losses and adjustments and travel expense, 
partially offset by increases in FDIC insurance and other taxes.

The ALLL as a percentage of portfolio loans and leases was 2.25% as of December 31, 2020 compared to 2.32% as of September 30, 2020 
and 1.10% as of December 31, 2019. The benefit from credit losses was $13 million in the fourth quarter of 2020 compared with $15 million 
in  the  third  quarter  of  2020,  and  a  provision  for  credit  losses  of  $162  million  in  the  fourth  quarter  of  2019.  Net  losses  charged-off  were 
$118 million in the fourth quarter of 2020, or 43 bps of average portfolio loans and leases on an annualized basis, compared with net losses 
charged-off of $101 million in the third quarter of 2020 and $113 million in the fourth quarter of 2019.

TABLE 21:  Quarterly Information (unaudited)

2020

2019

For the three months ended 
($ in millions, except per share 
data)
Net interest income(a)
(Benefit from) provision for 

credit losses
Noninterest income
Noninterest expense
Net income
Net income available to common 

shareholders

Earnings per share, basic
Earnings per share, diluted

$ 
$ 

December, 
31

September, 
30

June,
30

March,
31

December, 
31

September, 
30

June,
30

March,
31

$ 

1,185 

1,173 

1,203 

1,233 

1,232 

1,246 

1,250 

1,086 

(13) 
787 
1,236 
604 

569 
0.79 
0.78 

(15) 
722 
1,161 
581 

562 
0.78 
0.78 

485 
650 
1,121 
195 

163 
0.23 
0.23 

640 
671 
1,200 
46 

29 
0.04 
0.04 

162 
1,035 
1,160 
734 

701 
0.97 
0.96 

134 
740 
1,159 
549 

530 
0.72 
0.71 

85 
660 
1,243 
453 

427 
0.57 
0.57 

90 
1,101 
1,097 
775 

760 
1.14 
1.12 

(a) Amounts presented on an FTE basis. The FTE adjustment was $3 for the three months ended December 31, 2020, September 30, 2020 and June 30, 2020 and $4 
for the three months ended March 31, 2020. The FTE adjustment was $4 for both the three months ended December 31, 2019 and  September 30, 2019, $5 for the 
three months ended June 30, 2019 and $4 for the three months ended March 31, 2019.

COMPARISON OF THE YEAR ENDED 2019 WITH 2018
The Bancorp’s net income available to common shareholders for the year ended December 31, 2019 was $2.4 billion, or $3.33 per diluted 
share, which was net of $93 million in preferred stock dividends. The Bancorp’s net income available to common shareholders for the year 
ended December 31, 2018 was $2.1 billion, or $3.06 per diluted share, which was net of $75 million in preferred stock dividends.

The provision for credit losses was $471 million for the year ended December 31, 2019 compared to $207 million for the same period in the 
prior year. The increase in provision expense for the year ended December 31, 2019 compared to the prior year was primarily due to increases 
in  specific  reserves  on  certain  impaired  commercial  loans  and  the  level  of  commercial  criticized  assets  as  well  as  increases  in  both 
outstanding loan balances and unfunded commitments in 2019, exclusive of loans and leases acquired in the MB Financial, Inc. acquisition. 
The  ALLL  increased  $99  million  from  December  31, 2018  to  $1.2  billion  at  December  31,  2019.  At  December  31,  2019,  the  ALLL  as  a 
percent of portfolio loans and leases decreased to 1.10%, compared to 1.16% at December 31, 2018. This decrease reflects the impact of the 
MB Financial, Inc. acquisition, which added approximately $13.4 billion in portfolio loans and leases at the acquisition date. Loans acquired 

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by the Bancorp through a purchase business combination are recorded at fair value as of the acquisition date. The Bancorp did not carry over 
the  acquired  company’s  ALLL,  nor  did  the  Bancorp  add  to  its  existing  ALLL  as  part  of  purchase  accounting.  The  reserve  for  unfunded 
commitments increased $13 million from December 31, 2018 to $144 million at December 31, 2019. This increase reflects the impact of the 
MB Financial, Inc. acquisition, which included approximately $8 million in reserves for unfunded commitments at the acquisition date.

Net  interest  income  on  an  FTE  basis  (non-GAAP)  was  $4.8  billion  and  $4.2  billion  for  the  years  ended  December  31,  2019  and  2018, 
respectively. Net interest income was positively impacted by increases in average commercial and industrial loans and average commercial 
mortgage loans from the year ended December 31, 2018. Additionally, net interest income benefited from an increase in yields on average 
loans and leases from the year ended December 31, 2018. These positive impacts were partially offset by increases in both the rates paid on 
and balances of average interest-bearing core deposits and average long-term debt as well as an increase in average certificates $100,000 and 
over for the year ended December 31, 2019 compared to the year ended December 31, 2018. Additionally, net interest income was negatively 
impacted by the August 2019, September 2019 and October 2019 decisions of the FOMC to lower the target range of the federal funds rate. 
Net interest income for the year ended December 31, 2019 included $65 million of amortization and accretion of premiums and discounts on 
acquired loans and leases and assumed deposits and long-term debt from acquisitions. Net interest margin on an FTE basis (non-GAAP) was 
3.31% for the year ended December 31, 2019 compared to 3.22% for the year ended December 31, 2018.

Noninterest income increased $746 million for the year ended December 31, 2019 compared to the year ended December 31, 2018 primarily 
due  to  increases  in  other  noninterest  income,  leasing  business  revenue,  mortgage  banking  net  revenue,  commercial  banking  revenue  and 
wealth and asset management revenue. Other noninterest income increased $261 million for the year ended December 31, 2019 compared to 
the year ended December 31, 2018 primarily due to the recognition of gains on the sale of Worldpay Inc. shares driven by the Bancorp’s sale 
of shares during the first quarter of 2019, an increase in the income from the TRA associated with Worldpay, Inc. and a decrease in the net 
losses  on  disposition  and  impairment  of  bank  premises  and  equipment.  These  benefits  were  partially  offset  by  the  gain  related  to  Vantiv, 
Inc.’s acquisition of Worldpay Group plc. recognized during the first quarter of 2018 as well as an increase in the loss on the swap associated 
with the sale of Visa, Inc. Class B Shares. Leasing business revenue increased $156 million for the year ended December 31, 2019 compared 
to the year ended December 31, 2018. The increase from the prior year was primarily driven by increases in operating lease income, leasing 
business  solutions  revenue  and  lease  remarketing  fees  of  $67  million,  $50  million  and  $44  million,  respectively.  The  increase  in  leasing 
business solutions revenue was driven by the acquisition of MB Financial, Inc. Mortgage banking net revenue increased $75 million for the 
year ended December 31, 2019 compared to the year ended December 31, 2018 primarily due to a $75 million increase in origination fees and 
gains  on  loan  sales  due  to  the  lower  interest  rate  environment.  Commercial  banking  revenue  increased  $52  million  for  the  year  ended 
December 31, 2019 compared to the year ended December 31, 2018. The increase from the prior year was primarily driven by increases in 
institutional  sales  revenue  and  business  lending  fees  of  $26  million  and  $21  million,  respectively.  Wealth  and  asset  management  revenue 
increased $43 million for the year ended December 31, 2019 compared to the year ended December 31, 2018 primarily due to an increase of 
$37 million in private client service fees. This increase was driven by increased sales production and strong market performance as well as 
the full-year benefit from acquisitions in 2018 and the acquisition of MB Financial, Inc.

Noninterest expense increased $702 million for the year ended December 31, 2019 compared to the year ended December 31, 2018 primarily 
due  to  increases  in  compensation  and  benefits  expense,  other  noninterest  expense  and  technology  and  communications  expense. 
Compensation and benefits expense increased $303 million for the year ended December 31, 2019 compared to the year ended December 31, 
2018  driven  by  $90  million  in  merger-related  expenses  for  the  year  ended  December  31,  2019,  the  addition  of  personnel  costs  from  the 
acquisition of MB Financial, Inc. and higher deferred compensation expense. Other noninterest expense increased $137 million for the year 
ended December 31, 2019 compared to the year ended December 31, 2018 and included the impact of an increase of $23 million in merger-
related  expenses  related  to  the  acquisition  of  MB  Financial,  Inc.  as  well  as  increases  in  intangible  amortization  expense,  losses  and 
adjustments and loan and lease expense, partially offset by a decrease in FDIC insurance and other taxes. Technology and communications 
expense increased $137 million for the year ended December 31, 2019 compared to the year ended December 31, 2018 driven by $71 million 
in merger-related expenses for the year ended December 31, 2019, as well as increased investment in contemporizing information technology 
architecture, mitigating information security risks and growth initiatives. 

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BALANCE SHEET ANALYSIS

Loans and Leases
The Bancorp classifies its commercial loans and leases based upon primary purpose and consumer loans based upon product or collateral. 
Table 22 summarizes end of period loans and leases, including loans and leases held for sale and Table 23 summarizes average total loans 
and leases, including average loans and leases held for sale.

 TABLE 22:  Components of Total Loans and Leases (including loans and leases held for sale)
As of December 31 ($ in millions)
2019
Commercial loans and leases:

2020

2018

2017

2016

Commercial and industrial loans(a)
Commercial mortgage loans
Commercial construction loans
Commercial leases

Total commercial loans and leases
Consumer loans:

Residential mortgage loans(b)
Home equity
Indirect secured consumer loans
Credit card
Other consumer loans

Total consumer loans
Total loans and leases
Total portfolio loans and leases (excluding loans and leases held for 

sale)(c)

$ 

$ 

$ 

49,895   
10,609   
5,815   
2,954   
69,273   

20,393   
5,183   
13,653   
2,007   
3,014   
44,250   
113,523   

50,677   
10,964   
5,090   
3,363   
70,094   

17,988   
6,083   
11,538   
2,532   
2,723   
40,864   
110,958   

44,407   
6,977   
4,657   
3,600   
59,641   

16,041   
6,402   
8,976   
2,470   
2,342   
36,231   
95,872   

41,170   
6,610   
4,553   
4,068   
56,401   

16,077   
7,014   
9,112   
2,299   
1,559   
36,061   
92,462   

41,736 
6,904 
3,903 
3,974 
56,517 

15,737 
7,695 
9,983 
2,237 
680 
36,332 
92,849 

108,782   

109,558   

95,265   

91,970   

92,098 

(a)
(b)

(c)

Includes $4.8 billion, as of December 31, 2020, related to the SBA’s Paycheck Protection Program.
Includes  $39,  as  of  December  31,  2020,  of  residential  mortgage  loans  previously  sold  to  GNMA  for  which  the  Bancorp  is  deemed  to  have  regained  effective 
control over under ASC Topic 860, but did not exercise its option to repurchase. Refer to Note 17 of the Notes to Consolidated Financial Statements for further 
information.
Subsequent  to  the  Bancorp's earnings  release  furnished  in  a  Form  8-K  on  January  21,  2021,  the  Bancorp  reclassified  $178  of  loans  from  portfolio  loans  and 
leases to loans and leases held for sale because it was determined that those loans met the criteria for classification as held for sale as of December 31, 2020.

Total loans and leases, including loans and leases held for sale, increased $2.6 billion, or 2%, from December 31, 2019. The increase from 
December 31, 2019 was the result of an increase of $3.4 billion, or 8%, in consumer loans partially offset by a decrease of $821 million, or 
1%, in commercial loans and leases.

Commercial  loans  and  leases  decreased  $821  million  from  December  31,  2019  due  to  decreases  in  commercial  and  industrial  loans, 
commercial  leases  and  commercial  mortgage  loans,  partially  offset  by  an  increase  in  commercial  construction  loans.  Commercial  and 
industrial  loans  decreased  $782  million,  or  2%,  from  December  31,  2019  primarily  as  a  result  of  a  decrease  in  revolving  line  of  credit 
utilization, the strategic exit of certain relationships as well as payoffs outpacing production, partially offset by loans originated under the 
SBA’s Paycheck Protection Program during 2020. Commercial leases decreased $409 million, or 12%, from December 31, 2019 primarily as 
a result of a planned reduction in indirect non-relationship-based lease originations. Commercial mortgage loans decreased $355 million, or 
3%, from December 31, 2019 as payoffs exceeded loan originations. Commercial construction loans increased $725 million, or 14%, from 
December 31, 2019 primarily as a result of increased line of credit utilization as well as lower levels of payoffs.

Consumer loans increased $3.4 billion from December 31, 2019 due to increases in residential mortgage loans, indirect secured consumer 
loans  and  other  consumer  loans,  partially  offset  by  decreases  in  home  equity  and  credit  card.  Residential  mortgage  loans  increased  $2.4 
billion, or 13%, from December 31, 2019 primarily due to increases in residential mortgage loans held for sale as the Bancorp purchased $2.1 
billion of government-guaranteed loans in forbearance programs and also repurchased certain loans from GNMA that were in forbearance 
programs. These increases were partially offset by payoffs exceeding loan originations on portfolio loans. Indirect secured consumer loans 
increased $2.1 billion, or 18%, from December 31, 2019 primarily as a result of loan production exceeding payoffs. Other consumer loans 
increased $291 million, or 11%, from December 31, 2019 primarily as a result of the purchase of a portfolio of point-of-sale loans as well as 
increases in loan originations. Home equity decreased $900 million, or 15%, from December 31, 2019 as payoffs exceeded loan originations. 
Credit card decreased $525 million, or 21%, from December 31, 2019 primarily due to the economic impacts from the COVID-19 pandemic, 
including reductions in the number of active accounts as well as higher net paydowns per active account.

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TABLE 23:  Components of Average Loans and Leases (including average loans and leases held for sale)
For the years ended December 31 ($ in millions)
Commercial loans and leases:

2019

2020

2018

2017

2016

Commercial and industrial loans
Commercial mortgage loans
Commercial construction loans
Commercial leases

Total commercial loans and leases
Consumer loans:

$ 

53,814   
11,011   
5,509   
3,038   
73,372   

Residential mortgage loans
Home equity
Indirect secured consumer loans
Credit card
Other consumer loans

17,828   
5,679   
12,454   
2,230   
2,848   
41,039   
Total consumer loans
$  114,411   
Total average loans and leases
Total average portfolio loans and leases (excluding loans and leases held for sale) $  112,993   

50,168   
9,905   
5,174   
3,578   
68,825   

17,337   
6,286   
10,345   
2,437   
2,564   
38,969   
107,794   
106,840   

42,668   
6,661   
4,793   
3,795   
57,917   

16,150   
6,631   
8,993   
2,280   
1,905   
35,959   
93,876   
93,216   

41,577   
6,844   
4,374   
4,011   
56,806   

16,053   
7,308   
9,407   
2,141   
1,016   
35,925   
92,731   
92,068   

43,184 
6,899 
3,648 
3,916 
57,647 

15,101 
7,998 
10,708 
2,205 
661 
36,673 
94,320 
93,426 

Average loans and leases, including average loans and leases held for sale, increased $6.6 billion, or 6%, from December 31, 2019 as the 
result of a $4.5 billion, or 7%, increase in average commercial loans and leases as well as a $2.1 billion, or 5%, increase in average consumer 
loans.

Average commercial loans and leases increased $4.5 billion from December 31, 2019 due to increases in average commercial and industrial 
loans, average commercial mortgage loans and average commercial construction loans, partially offset by a decrease in average commercial 
leases.  Average  commercial  and  industrial  loans  increased  $3.6  billion,  or  7%,  from  December  31,  2019  primarily  driven  by  the 
aforementioned increases in Paycheck Protection Program loans. Average commercial mortgage loans increased $1.1 billion, or 11%, from 
December  31,  2019  primarily  as  a  result  of  increases  in  loan  originations  and  permanent  financing  from  the  Bancorp’s  commercial 
construction loan portfolio. Average commercial construction loans increased $335 million, or 6%, from December 31, 2019 primarily as a 
result of increased line of credit utilization as well as lower levels of payoffs. Average commercial leases decreased $540 million, or 15%, 
from December 31, 2019 primarily as a result of a planned reduction in indirect non-relationship-based lease originations.

Average consumer loans increased $2.1 billion from December 31, 2019 due to increases in average indirect secured consumer loans, average 
residential mortgage loans and average other consumer loans, partially offset by decreases in average home equity and average credit card. 
Average indirect secured consumer loans increased $2.1 billion, or 20%, from December 31, 2019 primarily due to loan production exceeding 
payoffs. Average residential mortgage loans increased $491 million, or 3%, from December 31, 2019 primarily driven by the repurchase of 
certain loans from GNMA that were in forbearance programs, partially offset by higher runoff due to payoffs exceeding loan originations. 
Average  other  consumer  loans  increased  $284  million,  or  11%,  from  December  31,  2019  primarily  as  a  result  of  increases  in  loan 
originations. Average home equity decreased $607 million, or 10%, from December 31, 2019 as payoffs exceeded loan originations. Average 
credit card decreased $207 million, or 8%, from December 31, 2019 driven by the negative economic impacts from the COVID-19 pandemic, 
including reductions in the number of active accounts as well as higher net paydowns per active account.

Investment Securities
The Bancorp uses investment securities as a means of managing interest rate risk, providing collateral for pledging purposes and for liquidity 
risk  management.  Total  investment  securities  were  $38.4  billion  and  $36.9  billion  at  December  31,  2020  and  December  31,  2019, 
respectively.  The  taxable  available-for-sale  debt  and  other  investment  securities  portfolio  had  an  effective  duration  of  4.4  years  at 
December 31, 2020 compared to 5.1 years at December 31, 2019.

Debt securities are classified as available-for-sale when, in management’s judgment, they may be sold in response to, or in anticipation of, 
changes in market conditions. Securities that management has the intent and ability to hold to maturity are classified as held-to-maturity and 
reported at amortized cost. Debt securities are classified as trading when bought and held principally for the purpose of selling them in the 
near  term.  At  December  31,  2020,  the  Bancorp’s  investment  portfolio  consisted  primarily  of  AAA-rated  available-for-sale  debt  and  other 
securities.  The  Bancorp  held  an  immaterial  amount  in  below-investment  grade  available-for-sale  debt  and  other  securities  at  both 
December 31, 2020 and 2019. 

Upon adoption of ASU 2016-13 on January 1, 2020, the Bancorp evaluates available-for-sale debt and other securities in an unrealized loss 
position to determine whether all or a portion of the unrealized loss on such securities is a credit loss. If credit losses are identified, they are 
generally recognized as an allowance for credit losses (a contra account to the amortized cost basis of the securities) with the periodic change 
in the allowance recognized in earnings. Prior to January 1, 2020, investment securities were evaluated for OTTI with any identified OTTI 
recognized as a charge to income and a direct reduction of the amortized cost basis of the securities.

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At December 31, 2020, the Bancorp completed its evaluation of the available-for-sale debt and other securities in an unrealized loss position 
and did not recognize an allowance for credit losses. The Bancorp did not recognize provision expense for the year ended December 31, 2020 
related to available-for-sale debt and other securities in an unrealized loss position. During the year ended December 31, 2019, the Bancorp 
recognized $1 million of OTTI on its available-for-sale debt and other securities, included in securities gains (losses), net, in the Consolidated 
Statements of Income. 

The following table summarizes the end of period components of investment securities:

TABLE 24:  Components of Investment Securities
As of December 31 ($ in millions)
Available-for-sale debt and other securities (amortized cost basis):

U.S. Treasury and federal agencies securities
Obligations of states and political subdivisions securities
Mortgage-backed securities:

Agency residential mortgage-backed securities(a)
Agency commercial mortgage-backed securities
Non-agency commercial mortgage-backed securities

Asset-backed securities and other debt securities
Other securities(b)

Total available-for-sale debt and other securities
Held-to-maturity securities (amortized cost basis):

Obligations of states and political subdivisions securities
Asset-backed securities and other debt securities

Total held-to-maturity securities
Trading debt securities (fair value):

U.S. Treasury and federal agencies securities
Obligations of states and political subdivisions securities
Agency residential mortgage-backed securities
Asset-backed securities and other debt securities

Total trading debt securities
Total equity securities (fair value)

2020

2019

2018

2017

2016

$ 

$ 

$ 

$ 

$ 

$ 
$ 

74 
17 

11,147 
16,745 
3,323 
3,152 
524 
34,982 

9 
2 
11 

81 
10 
30 
439 
560 
313 

74 
18 

13,746 
15,141 
3,242 
2,189 
556 
34,966 

15 
2 
17 

2 
9 
55 
231 
297 
564 

98 
2 

16,403 
10,770 
3,305 
1,998 
552 
33,128 

16 
2 
18 

16 
35 
68 
168 
287 
452 

98 
43 

15,281 
10,113 
3,247 
2,183 
612 
31,577 

22 
2 
24 

12 
22 
395 
63 
492 
439 

547 
44 

15,525 
9,029 
3,076 
2,106 
607 
30,934 

24 
2 
26 

23 
39 
8 
15 
85 
416 

(a)

Includes  interest-only  mortgage-backed  securities  recorded  at  fair  value  with  fair  value  changes  recorded  in  securities  gains  (losses),  net  in  the  Consolidated 
Statements of Income.

(b) Other securities consist of FHLB, FRB and DTCC restricted stock holdings that are carried at cost.

On an amortized cost basis, available-for-sale debt and other securities were 19% and 24% of total interest-earning assets at December 31, 
2020  and  2019,  respectively.  The  estimated  weighted-average  life  of  the  debt  securities  in  the  available-for-sale  debt  and  other  securities 
portfolio was 5.7 and 6.6 years at December 31, 2020 and 2019, respectively. In addition, at December 31, 2020 and 2019 the debt securities 
in the available-for-sale debt and other securities portfolio had a weighted-average yield of 3.05% and 3.22%, respectively.

Information presented in Table 25 is on a weighted-average life basis, anticipating future prepayments. Yield information is presented on an 
FTE  basis  and  is  computed  using  amortized  cost  balances  and  reflects  the  impact  of  prepayments.  Maturity  and  yield  calculations  for  the 
total available-for-sale debt and other securities portfolio exclude other securities that have no stated yield or maturity. Total net unrealized 
gains  on  the  available-for-sale  debt  and  other  securities  portfolio  were  $2.5  billion  at  December  31,  2020  compared  to  $1.1  billion  at 
December  31,  2019.  The  fair  value  of  investment  securities  is  impacted  by  interest  rates,  credit  spreads,  market  volatility  and  liquidity 
conditions. The fair value of investment securities generally increases when interest rates decrease or when credit spreads contract.

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TABLE 25:  Characteristics of Available-for-Sale Debt and Other Securities

As of December 31, 2020 ($ in millions)
U.S. Treasury and federal agencies securities:

Average life 1 – 5 years

Total
Obligations of states and political subdivisions securities:

Average life of 1 year or less
Average life 1 – 5 years

Total
Agency residential mortgage-backed securities:

Average life of 1 year or less
Average life 1 – 5 years
Average life 5 – 10 years
Average life greater than 10 years

Total
Agency commercial mortgage-backed securities:(a)

Average life of 1 year or less
Average life 1 – 5 years
Average life 5 – 10 years
Average life greater than 10 years

Total
Non-agency commercial mortgage-backed securities:

Average life of 1 year or less
Average life 1 – 5 years
Average life 5 – 10 years

Total
Asset-backed securities and other debt securities:

Average life of 1 year or less
Average life 1 – 5 years
Average life 5 – 10 years
Average life greater than 10 years

Total
Other securities
Total available-for-sale debt and other securities

$ 
$ 

$ 

$ 

$ 

$ 

$ 

$ 

Amortized 
Cost

Fair Value

Weighted-Average
Life (in years)

Weighted-Average
Yield

74 
74 

— 
17 
17 

551 
5,347 
4,510 
739 
11,147 

45 
7,104 
7,146 
2,450 
16,745 

36 
2,836 
451 
3,323 

175 
1,211 
1,340 
426 
3,152 
524 
34,982 

78 
78 

— 
17 
17 

565 
5,666 
4,864 
812 
11,907 

47 
7,623 
7,912 
2,639 
18,221 

36 
3,055 
499 
3,590 

176 
1,233 
1,336 
431 
3,176 
524 
37,513 

2.1
2.1

0.1
2.2
2.2

0.6
3.3
6.7
14.0
5.2

0.3
3.2
7.4
13.2
6.4

0.5
3.7
5.8
4.0

0.5
2.6
6.8
13.9
5.8

5.7

 2.12 %
 2.12 %

 5.90 
 1.81 
 1.82 %

 4.14 
 3.18 
 3.01 
 2.97 
 3.15 %

 2.80 
 3.11 
 3.25 
 2.61 
 3.09 %

 2.38 
 3.20 
 3.26 
 3.20 %

 4.26 
 3.07 
 1.94 
 1.16 
 2.39 %

 3.05 %

(a) Taxable-equivalent  yield  adjustments  included  in  the  above  table  are  0.08%  and  0.01%  for  securities  with  an  average  life  greater  than  10  years  and  in  total, 

respectively.

Other Short-Term Investments
Other short-term investments primarily include overnight interest-earning investments, including reserves held at the FRB. The Bancorp uses 
other short-term investments as part of its liquidity risk management tools. Other short-term investments were $33.4 billion and $2.0 billion at 
December 31, 2020 and December 31, 2019, respectively. The increase of $31.4 billion from December 31, 2019 was primarily attributable 
to deposit growth during the year ended December 31, 2020. 

Deposits
The Bancorp’s deposit balances represent an important source of funding and revenue growth opportunity. The Bancorp continues to focus on 
core  deposit  growth  in  its  retail  and  commercial  franchises  by  improving  customer  satisfaction,  building  full  relationships  and  offering 
competitive rates. Average core deposits represented 74% and 71% of the Bancorp’s average asset funding base at December 31, 2020 and 
2019, respectively.

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The following table presents the end of period components of deposits:

TABLE 26: Components of Deposits
As of December 31 ($ in millions)
Demand
Interest checking
Savings
Money market
Foreign office
Total transaction deposits
Other time
Total core deposits
Certificates $100,000 and over(a)
Total deposits

2020

2019

2018

2017

2016

$ 

$ 

57,711   
47,270   
18,258   
30,650   
143   
154,032   
3,023   
157,055   
2,026   
159,081   

35,968   
40,409   
14,248   
27,277   
221   
118,123   
5,237   
123,360   
3,702   
127,062   

32,116   
34,058   
12,907   
22,597   
240   
101,918   
4,490   
106,408   
2,427   
108,835   

35,276   
27,703   
13,425   
20,097   
484   
96,985   
3,775   
100,760   
2,402   
103,162   

35,782 
26,679 
13,941 
20,749 
426 
97,577 
3,866 
101,443 
2,378 
103,821 

(a)

Includes $1.3 billion, $2.1 billion, $1.2 billion, $1.3 billion and $1.3 billion of institutional, retail and wholesale certificates $250,000 and over at December 31, 
2020, 2019, 2018, 2017 and 2016, respectively.

Core deposits increased $33.7 billion, or 27%, from December 31, 2019, driven by an increase in transaction deposits, partially offset by a 
decrease in other time deposits. Transaction deposits increased $35.9 billion, or 30%, from December 31, 2019 primarily due to increases in 
demand deposits, interest checking deposits, savings deposits and money market deposits. Demand deposits increased $21.7 billion, or 60%, 
from December 31, 2019 primarily as a result of higher balances per commercial customer account due to increased liquidity levels in the 
form of excess cash balances driven by the amount of fiscal stimulus during the year ended December 31, 2020 as well as balance migration 
from interest checking deposits. Interest checking deposits increased $6.9 billion, or 17%, from December 31, 2019 primarily as a result of 
higher  balances  per  customer  account  due  to  the  previously  mentioned  increased  liquidity  levels  in  the  current  economic  environment, 
partially offset by the aforementioned balance migration into demand deposits. Savings deposits increased $4.0 billion, or 28%, and money 
market deposits increased $3.4 billion, or 12%, from December 31, 2019 primarily as a result of higher balances per customer account due to 
uncertainty regarding the COVID-19 pandemic, fiscal stimulus as well as higher demand for low-risk investment alternatives and decreased 
consumer spending. Other time deposits decreased $2.2 billion, or 42%, from December 31, 2019 primarily due to lower offering rates on 
certificates less than $100,000.

Certificates $100,000 and over decreased $1.7 billion, or 45%, from December 31, 2019, primarily due to a decrease in certificates of deposit 
issued since December 31, 2019.

The following table presents the components of average deposits for the years ended December 31:

TABLE 27: Components of Average Deposits
($ in millions)
Demand
Interest checking
Savings
Money market
Foreign office
Total transaction deposits
Other time
Total core deposits
Certificates $100,000 and over(a)
Other deposits
Total average deposits

2020

2019

2018

2017

2016

$ 

$ 

47,111   
46,890   
16,440   
29,879   
185   
140,505   
4,118   
144,623   
3,337   
71   
148,031   

34,343   
36,658   
14,041   
25,879   
209   
111,130   
5,470   
116,600   
4,504   
265   
121,369   

32,634   
29,818   
13,330   
21,769   
363   
97,914   
4,106   
102,020   
2,426   
476   
104,922   

35,093   
26,382   
13,958   
20,231   
388   
96,052   
3,771   
99,823   
2,564   
277   
102,664   

35,862 
25,143 
14,346 
19,523 
497 
95,371 
4,010 
99,381 
2,735 
333 
102,449 

(a)

Includes $2.2 billion, $2.6 billion, $1.1 billion, $1.4 billion and $1.5 billion of average institutional, retail and wholesale certificates $250,000 and over during 
the years ended December 31, 2020, 2019, 2018, 2017 and 2016, respectively.

On an average basis, core deposits increased $28.0 billion, or 24%, from December 31, 2019 due to an increase of $29.4 billion, or 26%, in 
average transaction deposits, partially offset by a decrease of $1.4 billion, or 25%, in average other time deposits. The increase in average 
transaction deposits was driven by increases in average demand deposits, average interest checking deposits, average money market deposits 
and average savings deposits. Average demand deposits increased $12.8 billion, or 37%, from December 31, 2019 primarily as a result of 
higher average balances per commercial customer account due to the previously mentioned increased liquidity levels in the current economic 
environment in the form of excess cash balances driven by the amount of fiscal stimulus as well as balance migration from interest checking 
deposits. Average interest checking deposits increased $10.2 billion, or 28%, from December 31, 2019 primarily as a result of higher average 
balances per customer account due to the previously mentioned increased liquidity levels in the current economic environment in the form of 

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excess cash balances driven by the amount of fiscal stimulus partially offset by the aforementioned balance migration into demand deposits. 
Average  money  market  deposits  increased  $4.0  billion,  or  15%,  and  average  savings  deposits  increased  $2.4  billion,  or  17%  from 
December 31, 2019 primarily as a result of higher average balances per customer account due to the previously mentioned increased liquidity 
levels in the current economic environment as well as higher demand for low-risk investment alternatives and decreased consumer spending 
amidst  uncertainty  regarding  the  COVID-19  pandemic.  Average  other  time  deposits  decreased  primarily  due  to  lower  offering  rates  on 
certificates less than $100,000.

Average  certificates  $100,000  and  over  decreased  $1.2  billion,  or  26%,  from  December  31,  2019  primarily  due  to  a  decrease  in  average 
certificates of deposit issued since December 31, 2019. Average other deposits decreased $194 million, or 73%, from December 31, 2019 
primarily due to a decrease in average Eurodollar trade deposits.

Contractual Maturities
The contractual maturities of certificates $100,000 and over as of December 31, 2020 are summarized in the following table:

TABLE 28: Contractual Maturities of Certificates $100,000 and Over
($ in millions)
Next 3 months
3-6 months
6-12 months
After 12 months
Total certificates $100,000 and over

$ 

$ 

586 
1,032 
211 
197 
2,026 

The  contractual  maturities  of  other  time  deposits  and  certificates  $100,000  and  over  as  of  December  31,  2020  are  summarized  in  the 
following table:

TABLE 29: Contractual Maturities of Other Time Deposits and Certificates $100,000 and Over
($ in millions)
Next 12 months
13-24 months
25-36 months
37-48 months
49-60 months
After 60 months
Total other time deposits and certificates $100,000 and over

$ 

$ 

4,413 
355 
128 
73 
59 
21 
5,049 

Borrowings
The  Bancorp  accesses  a  variety  of  short-term  and  long-term  funding  sources.  Borrowings  with  original  maturities  of  one  year  or  less  are 
classified  as  short-term  and  include  federal  funds  purchased  and  other  short-term  borrowings.  Total  average  borrowings  as  a  percent  of 
average interest-bearing liabilities were 15% at December 31, 2020 compared to 17% at December 31, 2019.

The following table summarizes the end of period components of borrowings:

TABLE 30: Components of Borrowings
As of December 31 ($ in millions)
Federal funds purchased
Other short-term borrowings
Long-term debt
Total borrowings

2020

2019

2018

2017

2016

$ 

$ 

300   
1,192   
14,973   
16,465   

260   
1,011   
14,970   
16,241   

1,925   
573   
14,426   
16,924   

174   
4,012   
14,904   
19,090   

132 
3,535 
14,388 
18,055 

Total  borrowings  increased  $224  million,  or  1%,  from  December  31,  2019  due  to  increases  in  other  short-term  borrowings,  federal  funds 
purchased and long-term debt. Other short-term borrowings increased $181 million from December 31, 2019 primarily as a result of increases 
in  securities  sold  under  repurchase  agreements  driven  by  an  increase  in  commercial  customer  activity.  The  level  of  other  short-term 
borrowings can fluctuate significantly from period to period depending on funding needs and the sources that are used to satisfy those needs. 
For  further  information  on  the  components  of  other  short-term  borrowings,  refer  to  Note  17  of  the  Notes  to  Consolidated  Financial 
Statements. Federal funds purchased increased $40 million from December 31, 2019 primarily due to an increase in commercial customer 
activity. Long-term debt increased $3 million from December 31, 2019 primarily driven by the issuance of $1.25 billion of unsecured senior 
fixed-rate bank notes in January of 2020, the issuance of $1.25 billion of unsecured senior fixed-rate notes in May of 2020 and $133 million 
of  fair  value  adjustments  associated  with  interest  rate  swaps  hedging  long-term  debt  during  the  year  ended  December  31,  2020.  These 
increases were partially offset by the maturity of $1.1 billion of unsecured senior fixed-rate notes, the maturity of $750 million of unsecured 

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senior fixed-rate bank notes, the maturity of $300 million of unsecured senior floating-rate bank notes and $568 million of paydowns on long-
term debt associated with automobile loan securitizations during the year ended December 31, 2020. For additional information regarding the 
long-term debt issuances, refer to Note 18 of the Notes to Consolidated Financial Statements. 

The following table summarizes the components of average borrowings:

TABLE 31: Components of Average Borrowings
For the years ended December 31 ($ in millions)
Federal funds purchased
Other short-term borrowings
Long-term debt
Total average borrowings

2020

2019

2018

2017

2016

$ 

$ 

385   
1,709   
16,004   
18,098   

1,267   
1,046   
15,369   
17,682   

1,509   
1,611   
14,551   
17,671   

557   
3,158   
13,804   
17,519   

506 
2,845 
15,394 
18,745 

Total  average  borrowings  increased  $416  million,  or  2%,  compared  to  December  31,  2019  due  to  increases  in  average  other  short-term 
borrowings  and  average  long-term  debt,  partially  offset  by  a  decrease  in  average  federal  funds  purchased.  Average  other  short-term 
borrowings increased $663 million compared to December 31, 2019 driven primarily by an increase in FHLB advances attributable to short-
term  advances  executed  during  the  early  stages  of  the  COVID-19  pandemic.  Average  long-term  debt  increased $635  million  compared  to 
December  31,  2019  primarily  driven  by  the  issuances  of  $1.25  billion  of  unsecured  senior  fixed-rate  bank  notes  and  $1.25  billion  of 
unsecured senior fixed-rate notes during the year ended December 31, 2020 and the issuance of $750 million of unsecured senior fixed-rate 
notes in the fourth quarter in 2019. These increases were partially offset by the maturity of $1.1 billion of unsecured senior fixed-rate notes, 
the maturity of $750 million of unsecured senior fixed-rate bank notes, the maturity of $300 million of unsecured senior floating-rate bank 
notes and $568 million of paydowns on long-term debt associated with automobile loan securitizations since December 31, 2019. Average 
federal funds purchased decreased $882 million compared to December 31, 2019 primarily due to lower short-term funding needs given core 
deposit growth. Information on the average rates paid on borrowings is discussed in the Net Interest Income subsection of the Statements of 
Income  Analysis  section  of  MD&A.  In  addition,  refer  to  the  Liquidity  Risk  Management  subsection  of  the  Risk  Management  section  of 
MD&A for a discussion on the role of borrowings in the Bancorp’s liquidity management.

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RISK MANAGEMENT - OVERVIEW
Effective risk management is critical to the Bancorp’s ongoing success and ensures that the Bancorp operates in a safe and sound manner, 
complies  with  applicable  laws  and  regulations  and  safeguards  the  Bancorp’s  brand  and  reputation.  Risks  are  inherent  in  the  Bancorp’s 
business,  and  the  Bancorp  is  responsible  for  managing  these  risks  effectively  to  deliver  through-the-cycle  value  and  performance  for  the 
Bancorp’s shareholders, customers, employees and communities.

Fifth Third’s Risk Management Framework, which is approved annually by the Capital Committee, ERMC, RCC and the Board of Directors, 
includes the following key elements:

•

•

•

•

•

•

The Bancorp ensures transparency and escalation of risk through defined risk policies and a governance structure that includes the 
Risk and Compliance Committee of the Board of Directors, the Enterprise Risk Management Committee and other management-
level risk committees and councils.
The Bancorp establishes a risk appetite in alignment with its strategic, financial and capital plans. The Bancorp’s risk appetite is 
defined using quantitative metrics and qualitative measures to ensure prudent risk taking and drive balanced decision making. The 
Bancorp’s  goal  is  to  ensure  that  aggregate  residual  risks  do  not  exceed  the  Bancorp’s  risk  appetite,  and  that  risks  taken  are 
supportive of the Bancorp’s portfolio diversification and profitability objectives. The Board and executive management define the 
risk appetite, which is considered in the development of business strategies and forms the basis for risk management.
The core principles that define the Bancorp’s risk appetite are as follows:

◦
◦

◦
◦
◦

◦
◦

◦

◦

◦

To act with integrity in all activities.
To  understand  the  risks  taken  and  ensure  that  they  are  in  alignment  with  the  Bancorp’s  business  strategies  and  risk 
appetite. 
To avoid risks that cannot be understood, managed or monitored.
To provide transparency of risk to the Bancorp’s management and Board by escalating risks and issues as necessary. 
To ensure Fifth Third’s products and services are aligned to the Bancorp’s core customer base and are designed, delivered 
and maintained to provide value and benefit to the Bancorp’s customers and to Fifth Third.
Not to offer products or services that are not appropriate or suitable for the Bancorp’s customers.
Focus  on  providing  operational  excellence  by  providing  reliable,  accurate,  and  efficient  services  to  meet  the  Bancorp’s 
customers’ needs.
To maintain a strong financial position to ensure the Bancorp meets its strategic objectives through all economic cycles 
and is able to access the capital markets at all times, even under stressed conditions.
To  protect  the  Bancorp’s  reputation  by  thoroughly  understanding  the  consequences  of  business  strategies,  products  and 
processes.
To  conduct  the  Bancorp’s  business  in  compliance  with  all  applicable  laws,  rules  and  regulations  and  in  alignment  with 
internal policies and procedures. 

Fifth Third’s core values and culture provide the foundation for sound risk management practices by establishing expectations for 
appropriate conduct and accountability across the organization. All employees are expected to conduct themselves in alignment with 
Fifth Third’s Code of Business Conduct & Ethics, which may be found on www.53.com, while carrying out their responsibilities. 
Fifth  Third’s  Corporate  Responsibility  and  Reputation  Committee  provides  oversight  of  business  conduct  policies,  programs  and 
strategies,  and  monitors  reporting  of  potential  misconduct,  trends  or  themes  across  the  enterprise.  Prudent  risk  management  is  a 
responsibility that is expected from all employees and is a foundational element of Fifth Third’s culture.
The Bancorp manages eight defined risk types to a prescribed appetite. The risk types are credit risk, liquidity risk, interest rate risk, 
price risk, legal and regulatory compliance risk, operational risk, reputational risk and strategic risk.
Fifth Third’s Risk Management Process provides a consistent and integrated approach for managing risks. The five components of 
the  Risk  Management  Process  are:  identify,  assess,  manage,  monitor  and  report.  The  Bancorp  has  also  established  processes  and 
programs  to  manage  and  report  concentration  risks,  to  ensure  robust  talent,  compensation  and  performance  management  and  to 
aggregate risks across the enterprise.

Fifth Third drives accountability for managing risk through its Three Lines of Defense structure:

•

•

•

The first line of defense is comprised of front line units that create risk and are accountable for managing risk. These groups are the 
Bancorp’s  primary  risk  takers  and  are  responsible  for  implementing  effective  internal  controls  and  maintaining  processes  for 
identifying, assessing, controlling and mitigating the risks associated with their activities consistent with established risk appetite 
and  limits.  The  first  line  of  defense  also  includes  business  units  that  provide  information  technology,  operations,  servicing, 
processing or other support.
The second line of defense, or Independent Risk Management, consists of Risk Management, Compliance and Credit Review. The 
second  line  is  responsible  for  developing  frameworks  and  policies  to  govern  risk-taking  activities,  overseeing  risk-taking  of  the 
organization, advising on controlling that risk and providing input on key risk decisions. Risk Management complements the front 
line’s  management  of  risk-taking  activities  through  its  monitoring  and  reporting  responsibilities,  including  adherence  to  the  risk 
appetite.  Additionally,  Risk  Management  is  responsible  for  identifying,  measuring,  monitoring,  controlling  and  reporting  on 
aggregate risks enterprise-wide.
The  third  line  of  defense  is  Internal  Audit,  which  provides  oversight  of  the  first  and  second  lines  of  defense,  and  independent 
assurance to the Board on the effectiveness of governance, risk management and internal controls.

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CREDIT RISK MANAGEMENT
The objective of the Bancorp’s credit risk management strategy is to quantify and manage credit risk on an aggregate portfolio basis, as well 
as  to  limit  the  risk  of  loss  resulting  from  the  failure  of  a  borrower  or  counterparty  to  honor  its  financial  or  contractual  obligations  to  the 
Bancorp. The Bancorp’s credit risk management strategy is based on three core principles: conservatism, diversification and monitoring. The 
Bancorp  believes  that  effective  credit  risk  management  begins  with  conservative  lending  practices  which  are  described  below.  These 
practices include the use of intentional risk-based limits for single name exposures and counterparty selection criteria designed to reduce or 
eliminate exposure to borrowers who have higher than average default risk and defined weaknesses in financial performance. The Bancorp 
carefully designed and monitors underwriting, documentation and collection standards. The Bancorp’s credit risk management strategy also 
emphasizes  diversification  on  a  geographic,  industry  and  customer  level  as  well  as  ongoing  portfolio  monitoring  and  timely  management 
reviews of large credit exposures and credits experiencing deterioration of credit quality. Credit officers with the authority to extend credit are 
delegated specific authority amounts, the utilization of which is closely monitored. Underwriting activities are centrally managed, and ERM 
manages  the  policy  and  the  authority  delegation  process  directly.  The  Credit  Risk  Review  function  provides  independent  and  objective 
assessments of the quality of underwriting and documentation, the accuracy of risk grades and the charge-off, nonaccrual and reserve analysis 
process. The Bancorp’s credit review process and overall assessment of the adequacy of the allowance for credit losses is based on quarterly 
assessments  of  the  estimated  losses  expected  in  the  loan  and  lease  portfolio.  The  Bancorp  uses  these  assessments  to  promptly  identify 
potential problem loans or leases within the portfolio, maintain an adequate allowance for credit losses and record any necessary charge-offs. 
The Bancorp defines potential problem loans and leases as those rated substandard that do not meet the definition of a nonaccrual loan or a 
restructured loan. Refer to Note 7 of the Notes to Consolidated Financial Statements for further information on the Bancorp’s credit grade 
categories, which are derived from standard regulatory rating definitions. In addition, stress testing is performed on various commercial and 
consumer portfolios utilizing various models. For certain portfolios, such as real estate and leveraged lending, stress testing is performed by 
Credit department personnel at the individual loan level during credit underwriting.

The following tables provide a summary of potential problem portfolio loans and leases:

TABLE 32:  Potential Problem Portfolio Loans and Leases

As of December 31, 2020 ($ in millions)
Commercial and industrial loans
Commercial mortgage loans
Commercial construction loans
Commercial leases
Total potential problem portfolio loans and leases

TABLE 33:  Potential Problem Portfolio Loans and Leases

As of December 31, 2019 ($ in millions)
Commercial and industrial loans
Commercial mortgage loans
Commercial construction loans
Commercial leases
Total potential problem portfolio loans and leases

Carrying
Value

Unpaid
Principal
Balance

Exposure

2,641 
784 
240 
72 
3,737 

2,651 
798 
240 
72 
3,761 

3,687 
792 
252 
72 
4,803 

Carrying
Value

Unpaid
Principal
Balance

Exposure

1,100 
342 
75 
61 
1,578 

1,120 
390 
82 
61 
1,653 

1,488 
342 
84 
61 
1,975 

$ 

$ 

$ 

$ 

In addition to the individual review of larger commercial loans that exhibit probable or observed credit weaknesses, the commercial credit 
review process includes the use of two risk grading systems. The first of these risk grading systems encompasses ten categories, which are 
based  on  regulatory  guidance  for  credit  risk  systems.  These  ratings  are  used  by  the  Bancorp  to  monitor  and  manage  its  credit  risk.  The 
Bancorp also maintains a dual risk rating system for credit approval and pricing, portfolio monitoring and capital allocation that includes a 
“through-the-cycle” rating philosophy for assessing a borrower’s creditworthiness. A “through-the-cycle” rating philosophy uses a grading 
scale that assigns ratings based on average default rates through an entire business cycle for borrowers with similar financial performance. 
The dual risk rating system includes thirteen probabilities of default grade categories and an additional eleven grade categories for estimating 
losses given an event of default. The probability of default and loss given default evaluations are not separated in the ten-category regulatory 
risk rating system.

The Bancorp has also developed models to estimate expected credit losses as part of the Bancorp’s adoption of ASU 2016-13 “Measurement 
of Credit Losses on Financial Instruments” on January 1, 2020. For loans and leases that are collectively evaluated, the Bancorp utilizes these 
models  to  forecast  expected  credit  losses  over  a  reasonable  and  supportable  forecast  period  based  on  the  probability  of  a  loan  or  lease 
defaulting, the expected balance at the estimated date of default and the expected loss percentage given a default. Refer to Note 1 of the Notes 
to Consolidated Financial Statements for additional information about the Bancorp’s processes for developing these models, estimating credit 
losses for periods beyond the reasonable and supportable forecast period and for estimating credit losses for individually evaluated loans.

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For the commercial portfolio segment, the estimated probabilities of default are primarily based on the probability of default ratings assigned 
under  the  through-the-cycle  dual  risk  rating  system  and  historical  observations  of  how  those  ratings  migrate  to  a  default  over  time  in  the 
context of macroeconomic conditions. For loans with available credit, the estimate of the expected balance at the time of default considers 
expected  utilization  rates,  which  are  primarily  based  on  macroeconomic  conditions  and  the  utilization  history  of  similar  borrowers  under 
those economic conditions. The estimates for loss severity are primarily based on collateral type and coverage levels and the susceptibility of 
those characteristics to changes in macroeconomic conditions.

For  collectively  evaluated  loans  in  the  consumer  and  residential  mortgage  portfolio  segments,  the  Bancorp’s  expected  credit  loss  models 
primarily  utilize  the  borrower’s  FICO  score  and  delinquency  history  in  combination  with  macroeconomic  conditions  when  estimating  the 
probability of default. The estimates for loss severity are primarily based on collateral type and coverage levels and the susceptibility of those 
characteristics to changes in macroeconomic conditions. The expected balance at the estimated date of default is also especially impactful in 
the expected credit loss models for portfolio classes which generally have longer terms (such as residential mortgage loans and home equity) 
and portfolio classes containing a high concentration of loans with revolving privileges (such as credit card and home equity). The estimate of 
the expected balance at the time of default considers expected prepayment and utilization rates where applicable, which are primarily based 
on  macroeconomic  conditions  and  the  utilization  history  of  similar  borrowers  under  those  economic  conditions.  The  Bancorp  also  utilizes 
various  scoring  systems,  analytical  tools  and  portfolio  performance  monitoring  processes  to  assess  the  credit  risk  of  the  consumer  and 
residential mortgage portfolios.

Overview 
Financial markets began the year optimistic as the signing of the Phase I trade between China and the U.S. lifted investor expectations for 
global  growth  in  2020.  In  February,  the  onset  of  the  COVID-19  pandemic  and  the  related  shutdown  of  the  economy  led  to  a  dramatic 
repricing of financial markets. From mid-February to late March 2020 the S&P 500 declined 34%, the 10-year Treasury fell to all-time lows, 
investment grade credit spreads widened 350 basis points, and the U.S. dollar appreciated strongly versus other currencies. In response to the 
economic  and  financial  market  dislocations,  unprecedented  fiscal  and  monetary  policies  were  implemented  to  offset  the  economic  shock. 
These  policies  along  with  the  development  of  multiple  vaccines  helped  support  the  recovery  from  the  COVID-19  pandemic  as  the  year 
progressed.

Economic  recovery  continued  in  the  fourth  quarter  of  2020  as  accommodative  monetary  policy  and  additional  fiscal  stimulus  supported 
economic activity while the beginning of COVID-19 vaccinations in December 2020 supported the risk on sentiment in financial markets. 
The Federal Reserve maintained their commitment to keeping the target rate for federal funds at 0% to 0.25% for the foreseeable future while 
continuing to expand their balance sheet holdings by at least $80 billion of treasuries and $40 billion of agency mortgage-backed securities 
per  month.  At  the  December  2020  FOMC  meeting,  federal  officials  indicated  balance  sheet  purchases  would  continue  at  the  current  pace 
“until  substantial  further  progress  has  been  made  toward  the  Committee’s  maximum  employment  and  price  stability  goals.” In  December 
2020, the federal government enacted legislation that provides additional relief for individuals, businesses and hospitals in response to the 
economic  distress  caused  by  the  COVID-19  pandemic.  The  $900  billion  relief  legislation  included  an  extension  of  the  Federal  Pandemic 
Unemployment Compensation program, a new round of stimulus checks for individuals, a second round of the Paycheck Protection Program, 
assistance for schools and the transportation sector and funding to assist states with COVID-19 testing and vaccine distribution. 

Although COVID-19 cases rose to new records in December 2020, along with hospitalizations and deaths, the start of the vaccination process 
supported  investors’  expectations  for  an  end  of  the  pandemic  in  2021.  In  addition,  the  results  of  the  federal  elections  in  November  2020 
supported investors’ expectations of additional fiscal stimulus and a robust recovery in the second half of 2021. The bullish sentiment led to 
yield  curve  steepening  in  the  treasury  market,  all-time  high  equity  valuations,  tighter  credit  spreads  and  flatter  credit  curves.  The  housing 
market remained robust as low mortgage rates and tight inventory levels supported the strongest home price growth since 2014, while the 
S&P 500 increased 12.15% in the fourth quarter of 2020 and 18.40% for the year ended December 31, 2020. With the rise in asset prices, 
household  net  worth  reached  a  record  at  the  end  of  the  third  quarter  of  2020,  up  approximately  7%  year-over-year.  Lastly,  the  U.S. 
employment picture continued to improve during the fourth quarter of 2020 as the unemployment rate declined from 7.8% to 6.7% despite the 
new COVID-19 lockdown restrictions which led to higher unemployment claims and a loss in jobs in the most recent employment report. 

COVID-19 Hardship Relief Programs
In response to the COVID-19 pandemic, beginning in March 2020, the Bancorp began providing financial hardship relief to borrowers that 
were negatively impacted by the pandemic and its related economic impacts. For retail borrowers, these relief programs included three-month 
payment deferrals for non-real estate secured and unsecured portfolios, six-month payment deferrals for home equity loans and lines of credit 
and six-month forbearances for residential mortgages. The Bancorp also temporarily waived fees for certain products and services, suspended 
initiating  any  new  repossession  actions  on  vehicles  and  suspended  all  residential  foreclosure  activity.  In  most  cases,  these  offers  are  not 
classified  as  TDRs  and  do  not  result  in  loans  being  placed  on  nonaccrual  status.  The  fee  waiver,  repossession  suspension  and  payment 
deferral programs for non-real estate secured and unsecured and home equity loans and lines of credit were discontinued early in the third 
quarter of 2020. However, new programs to assist consumer customers are now being offered to meet the uniqueness of the current economic 
environment. These primarily include a short-term hardship program which allows for a reduced payment amount for six months with full 
payments  resuming  thereafter  or  placement  into  a  loan  modification  program  that  could  include  permanent  rate  reductions  or  maturity 
extensions.

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The Bancorp currently plans to continue to offer the six-month forbearance program for its residential mortgage borrowers in alignment with 
the forbearances offered  for  federally-backed mortgage loans under the provisions of the CARES Act. Upon completion of the initial six-
month forbearance period for residential mortgage loans, borrowers may request to extend the forbearance period for an additional period of 
up to six months. Additionally, the Bancorp will continue to follow the specific GSE guidance for other non-forbearance related COVID-19 
pandemic  relief  programs  when  servicing  its  residential  mortgage  portfolio.  These  programs  include  traditional  loan  modifications  and/or 
deferral of past due payments to the maturity of the loan. The Bancorp continues to suspend residential foreclosure activity in alignment with 
GSE practices. The Bancorp will also be responsive to any legislative changes related to foreclosure activity. 

The Bancorp has also offered a variety of relief options to its commercial borrowers that have been impacted by the COVID-19 pandemic. 
While these offers are individually negotiated and tailored to each borrower’s specific facts and circumstances, the most commonly offered 
relief measures include temporary covenant waivers and/or deferrals of principal and/or interest payments for up to 90 days. After the deferral 
program, a customer may have the option to resume normal payments, enter into a formal loan modification program or restructure the loan 
arrangement.

For loans that receive a payment deferral or forbearance under these hardship relief programs, the Bancorp continues to accrue interest and 
recognize interest income during the period of the deferral. Depending on the terms of each program, all or a portion of this accrued interest 
may be paid directly by the borrower (either during the relief period, at the end of the relief period or at maturity of the loan) or added to the 
customer’s  outstanding  balance.  For  certain  programs,  the  maturity  date  of  the  loan  may  also  be  extended  by  the  number  of  payments 
deferred. Interest income will continue to be recognized at the original contractual interest rate unless that rate is concurrently modified upon 
entering the relief program (in which case, the modified rate would be used to recognize interest).

For commercial leases that receive payment deferrals under the Bancorp’s COVID-19 pandemic hardship relief programs, the Bancorp will 
continue  to  recognize  interest  income  during  the  deferral  period,  but  the  yield  will  be  recalculated  based  on  the  timing  and  amount  of 
remaining payments over the remaining lease term. The revised yield will be used for prospectively recognizing interest income and adjusting 
the  net  investment  in  the  lease.  The  Bancorp’s  hardship  relief  programs  for  commercial  leases  affect  the  timing  of  payments  but  do  not 
generally result in an increase in the rights of the lessor or the obligations of the lessee. Therefore, the Bancorp has elected to forego certain 
requirements that would typically apply for lease modifications when accounting for the effects of the hardship relief programs. Refer to the 
Regulatory  Developments  Related  to  the  COVID-19  Pandemic  section  of  Note  1  of  the  Notes  to  Consolidated  Financial  Statements  for 
further information.

As of December 31, 2020, the Bancorp had discontinued new enrollments for its consumer hardship relief programs except for the residential 
mortgage forbearance program previously discussed. The remaining consumer loans that were in an active relief period as of December 31, 
2020 primarily consisted of borrowers who were previously enrolled in a hardship relief program and then subsequently requested additional 
assistance. These extended assistance periods generally provide reduced payments for a period of up to six months and are expected to be 
substantially complete in the first quarter of 2021. As previously discussed, residential mortgage borrowers may receive a total forbearance of 
up to one year so borrowers will be in active relief periods for a longer period of time. However, the Bancorp currently expects most of its 
residential mortgage loans to exit forbearance in the first half of 2021.

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The  following  table  provides  a  summary  of  portfolio  loans  and  leases  as  of  December  31,  2020,  by  class,  that  have  received  payment 
deferrals or forbearances as part of the Bancorp’s COVID-19 pandemic hardship relief programs:

TABLE 34:  Summary of Portfolio Loans and Leases Enrolled In Hardship Relief Programs
Amortized Cost Basis of Loans and Leases
Total that 
Have 
Received 
Payment 
Relief(b)

In Active 
Relief 
Period(a)

Completed 
Relief Period

December 31, 2020 ($ in millions)
Commercial loans:

Current(c)

30-89 
Days

Past Due(c)
90 Days or 
More

Total Past 
Due

Commercial and industrial loans
Commercial mortgage owner-occupied loans
Commercial mortgage nonowner-occupied loans
Commercial construction loans
Commercial leases

Residential mortgage loans(b)
Consumer loans:
Home equity
Indirect secured consumer loans(d)
Credit card
Other consumer loans

Total portfolio loans and leases

$ 

$ 

1,355   
564   
1,081   
470   
91   
859   

195   
771   
110   
95   
5,591   

10   
16   
97   
15   
—   
615   

11   
216   
25   
14   
1,019   

1,365   
580   
1,178   
485   
91   
1,474   

206   
987   
135   
109   
6,610   

1,347   
575   
1,125   
485   
91   
1,243   

183   
922   
109   
103   
6,183   

14   
4   
27   
—   
—   
53   

15   
49   
12   
4   
178   

4   
1   
26   
—   
—   
178   

8   
16   
14   
2   
249   

18 
5 
53 
— 
— 
231 

23 
65 
26 
6 
427 

(a)

Includes loans and leases that are still in the initial payment relief period (primarily residential mortgage and home equity loans) and loans that have requested 
additional relief.

(b) Excludes $921 of loans previously sold to GNMA that the Bancorp had the option to repurchase as a result of forbearance, $882 of which were repurchased and 

are classified as held for sale.

(c) For loans which are still in an active relief period, past due status is based on the borrower's status as of March 1, 2020, as adjusted based on the borrower’s 

(d)

compliance with modified loan terms.
Indirect secured consumer loans which are still in an active relief period as of December 31, 2020 are required to make payments but at a reduced amount from 
original contractual terms.

As of December 31, 2020, $1.5 billion of the Bancorp’s residential mortgage loans had been enrolled in a COVID-19 forbearance program 
(either active or completed). These loans had a weighted-average FICO score of approximately 690 and a weighted-average origination LTV 
of approximately 81%. Approximately 60% of these borrowers made at least one payment since entering forbearance, and 84% of balances 
are reported as current as of December 31, 2020. The Bancorp had $615 million of these loans in an active relief period as of December 31, 
2020 and these loans had a weighted-average FICO score of approximately 660 and a weighted-average origination LTV of approximately 
83%. Approximately one third of borrowers in an active forbearance period have made at least one payment since entering forbearance and 
approximately 85% of the residential mortgage loans still in an active relief period have completed the initial six-month forbearance period 
and have requested an extended forbearance for up to an additional six months.

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Commercial Portfolio  
The  Bancorp’s  credit  risk  management  strategy  seeks  to  minimize  concentrations  of  risk  through  diversification.  The  Bancorp  has 
commercial loan concentration limits based on industry, lines of business within the commercial segment, geography and credit product type. 
The  risk  within  the  commercial  loan  and  lease  portfolio  is  managed  and  monitored  through  an  underwriting  process  utilizing  detailed 
origination policies, continuous loan level reviews, monitoring of industry concentration and product type limits and continuous portfolio risk 
management reporting.

The Bancorp provides loans to a variety of customers ranging from large multinational firms to middle market businesses, sole proprietors 
and high net worth individuals. The origination policies for commercial and industrial loans outline the risks and underwriting requirements 
for  loans  to  businesses  in  various  industries.  Included  in  the  policies  are  maturity  and  amortization  terms,  collateral  and  leverage 
requirements,  cash  flow  coverage  measures  and  hold  limits.  The  Bancorp  aligns  credit  and  sales  teams  with  specific  industry  expertise  to 
better monitor and manage different industry segments of the portfolio.

Certain industries have experienced increased stress due to the COVID-19 pandemic. These include consumer-driven industries that require 
gathering  or  congregation  such  as  leisure  and  recreation  (including  casinos,  restaurants,  sports,  fitness,  hotels  and  other  industries),  non-
essential retail and leisure travel (primarily including airlines and cruise lines). Certain segments of the healthcare industry (including skilled 
nursing,  physician  offices  and  surgery/outpatient  centers,  among  others)  have  also  been  impacted  by  the  pandemic  given  delays  and 
restrictions  on  in-person  visits  and  elective  procedures.  The  following  table  presents  industries  impacted  the  most  severely  within  the 
Bancorp’s commercial and industrial and commercial real estate loan portfolios as of December 31, 2020:

TABLE 35:  Industries Impacted the Most Severely by the COVID-19 Pandemic
($ in millions)
Commercial and industrial loans:(a)

Exposure

Balance

Leisure and recreation(c)
Healthcare
Retail - non-essential
Leisure travel

Total commercial and industrial loans
Commercial real estate loans:
Leisure and recreation(c)
Healthcare
Retail - non-essential

Total commercial real estate loans
Total

$ 

$ 

3,827   
834   
690   
416   
5,767   

2,225   
1,647   
1,242   
5,114   
10,881   

7,254 
1,560 
3,043 
585 
12,442 

2,568 
2,025 
1,335 
5,928 
18,370 

(a) Excludes PPP loans.
(b) As defined by the North American Industry Classification System.
(c) Balances include exposures to casinos, restaurants, sports, fitness, hotels and other.

Industry Classification(b)

Accommodation and food / Entertainment and recreation
Healthcare
Retail trade
Transportation and warehousing

Accommodation and food / Entertainment and recreation
Healthcare
Real estate

Additionally,  the  Bancorp’s  energy  loan  portfolio  of  $2.6  billion  for  oil  and  gas  production  and  related  industries  was  also  impacted  by 
significant declines in oil prices during the year ended December 31, 2020.

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The following table provides detail on commercial loans and leases by industry classification (as defined by the North American Industry 
Classification System), by loan size and by state, illustrating the diversity and granularity of the Bancorp’s commercial loans and leases:

TABLE 36:  Commercial Loan and Lease Portfolio (excluding loans and leases held for sale)

As of December 31 ($ in millions)
By Industry:

Real estate
Manufacturing
Financial services and insurance
Business services
Healthcare
Wholesale trade
Accommodation and food
Retail trade
Communication and information
Transportation and warehousing
Construction
Mining
Entertainment and recreation
Other services
Utilities
Public administration
Agribusiness
Other
Individuals

Total
By Loan Size:

Less than $1 million
$1 million to $5 million
$5 million to $10 million
$10 million to $25 million
$25 million to $50 million
Greater than $50 million

Total
By State:

Illinois
Ohio
Florida
Michigan
Indiana
Georgia
North Carolina
Tennessee
Kentucky
Other

Total

Outstanding

2020
Exposure

Nonaccrual

Outstanding

2019
Exposure

Nonaccrual

$ 

$ 

11,416 
10,699 
6,868 
5,344 
5,168 
4,204 
4,166 
3,651 
3,128 
2,846 
2,631 
2,626 
2,248 
1,362 
1,162 
880 
394 
127 
77 
68,997 

 7 %
 9 
 7 
 18 
 24 
 35 
 100 %

 14 %
 11 
 8 
 6 
 4 
 3 
 3 
 2 
 2 
 47 
 100 %

16,865 
21,986 
15,113 
9,114 
7,874 
7,990 
6,600 
8,871 
5,802 
4,596 
6,053 
4,171 
3,537 
1,770 
3,011 
1,428 
616 
129 
123 
125,649 

 5 
 7 
 6 
 16 
 23 
 43 
 100 

 12 
 12 
 7 
 6 
 4 
 4 
 2 
 3 
 2 
 48 
 100 

143 
68 
— 
66 
41 
25 
35 
6 
39 
13 
4 
94 
84 
7 
— 
— 
10 
2 
1 
638 

 10 
 18 
 14 
 27 
 31 
 — 
 100 

 28 
 4 
 1 
 7 
 1 
 7 
 3 
 1 
 4 
 44 
 100 

11,320 
11,996 
7,214 
5,170 
4,984 
4,502 
3,745 
3,948 
3,166 
2,880 
2,526 
3,046 
1,905 
1,224 
991 
782 
344 
151 
64 
69,958 

 4 
 9 
 7 
 20 
 24 
 36 
 100 

 15 
 10 
 7 
 6 
 4 
 3 
 3 
 3 
 2 
 47 
 100 

16,993 
22,079 
15,398 
8,579 
7,206 
7,715 
6,525 
8,255 
5,567 
4,996 
5,327 
4,966 
3,327 
1,662 
2,672 
1,107 
554 
153 
128 
123,209 

 3 
 7 
 6 
 17 
 24 
 43 
 100 

 12 
 11 
 7 
 6 
 4 
 4 
 3 
 3 
 2 
 48 
 100 

9 
87 
— 
75 
38 
17 
21 
39 
2 
12 
4 
37 
40 
4 
— 
— 
9 
3 
— 
397 

 10 
 22 
 11 
 27 
 30 
 — 
 100 

 18 
 6 
 6 
 7 
 2 
 11 
 10 
 1 
 9 
 30 
 100 

The origination policies for  commercial real estate outline the risks and underwriting requirements for owner and nonowner-occupied and 
construction lending. Included in the policies are maturity and amortization terms, maximum LTVs, minimum debt service coverage ratios, 
construction loan monitoring procedures, appraisal requirements, pre-leasing requirements (as applicable), pro forma analysis requirements 
and interest rate sensitivity. The Bancorp requires a valuation of real estate collateral, which may include third-party appraisals, be performed 
at the time of origination and renewal in accordance with regulatory requirements and on an as-needed basis when market conditions justify. 
Although the Bancorp does not back test these collateral value assumptions, the Bancorp maintains an appraisal review department to order 
and  review  third-party  appraisals  in  accordance  with  regulatory  requirements.  Collateral  values  on  criticized  assets  with  relationships 
exceeding $1 million are reviewed quarterly to assess the appropriateness of the value ascribed in the assessment of charge-offs and specific 
reserves.

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The Bancorp assesses all real estate and non-real estate collateral securing a loan and considers all cross-collateralized loans in the calculation 
of the LTV ratio. The following tables provide detail on the most recent LTV ratios for commercial mortgage loans greater than $1 million, 
excluding  commercial  mortgage  loans  that  are  individually  evaluated.  The  Bancorp  does  not  typically  aggregate  the  LTV  ratios  for 
commercial mortgage loans less than $1 million.

TABLE 37:  Commercial Mortgage Loans Outstanding by LTV, Loans Greater Than $1 Million
As of December 31, 2020 ($ in millions)
Commercial mortgage owner-occupied loans
Commercial mortgage nonowner-occupied loans
Total

$ 

$ 

LTV > 100%

LTV 80-100%

LTV < 80%

121 
51 
172 

310 
72 
382 

3,209 
4,757 
7,966 

TABLE 38:  Commercial Mortgage Loans Outstanding by LTV, Loans Greater Than $1 Million
As of December 31, 2019 ($ in millions)
Commercial mortgage owner-occupied loans
Commercial mortgage nonowner-occupied loans
Total

LTV > 100%
126 
58 
184 

$ 

$ 

LTV 80-100%
393 
107 
500 

LTV < 80%    
3,199 
4,562 
7,761 

The  Bancorp  views  non-owner-occupied  commercial  real  estate  as  a  higher  credit  risk  product  compared  to  some  other  commercial  loan 
portfolios due to the higher volatility of the industry.

The following tables provide an analysis of nonowner-occupied commercial real estate loans by state (excluding loans held for sale):

TABLE 39:  Nonowner-Occupied Commercial Real Estate (excluding loans held for sale)(a)

As of December 31, 2020 ($ in millions)

Outstanding

Exposure

90 Days 
Past Due

Nonaccrual

Net Charge-offs

For the Year Ended
December 31, 2020

By State:

Illinois
Ohio
Florida
North Carolina
Michigan
Indiana
Georgia
All other states

Total

$ 

$ 

2,844 
1,405 
1,132 
854 
810 
580 
424 
2,981 
11,030 

3,375 
1,990 
1,668 
1,124 
926 
1,029 
924 
4,539 
15,575 

1 
— 
— 
— 
— 
— 
— 
— 
1 

45 
4 
— 
2 
1 
— 
1 
25 
78 

6 
— 
— 
— 
— 
— 
— 
35 
41 

(a)

Included in commercial mortgage loans and commercial construction loans in the Loans and Leases subsection of the Balance Sheet Analysis section of MD&A.

TABLE 40:  Nonowner-Occupied Commercial Real Estate (excluding loans held for sale)(a)

As of December 31, 2019 ($ in millions)

Outstanding

Exposure

90 Days 
Past Due

Nonaccrual

Net Charge-offs

For the Year Ended
December 31, 2019

By State:

Illinois
Ohio
Florida
North Carolina
Michigan
Indiana
Georgia
All other states

Total

$ 

$ 

3,097 
1,402 
951 
635 
714 
582 
351 
2,883 
10,615 

3,639 
1,861 
1,605 
1,040 
849 
865 
897 
4,569 
15,325 

6 
— 
— 
— 
— 
— 
— 
— 
6 

— 
1 
— 
— 
— 
— 
— 
— 
1 

2 
— 
— 
— 
— 
— 
— 
— 
2 

(a)

Included in commercial mortgage loans and commercial construction loans in the Loans and Leases subsection of the Balance Sheet Analysis section of MD&A.

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Consumer Portfolio 
Consumer  credit  risk  management  utilizes  a  framework  that  encompasses  consistent  processes  for  identifying,  assessing,  managing, 
monitoring  and  reporting  credit  risk.  These  processes  are  supported  by  a  credit  risk  governance  structure  that  includes  Board  oversight, 
policies, risk limits and risk committees.

The  Bancorp’s  consumer  portfolio  is  materially  comprised  of  five  categories  of  loans:  residential  mortgage  loans,  home  equity,  indirect 
secured  consumer  loans,  credit  card  and  other  consumer  loans.  The  Bancorp  has  identified  certain  credit  characteristics  within  these  five 
categories of loans which it believes represent a higher level of risk compared to the rest of the consumer loan portfolio. The Bancorp does 
not update LTVs for the consumer portfolio subsequent to origination except as part of the charge-off process for real estate secured loans. 
Credit risk management continues to closely monitor the indirect secured consumer portfolio performance, which includes automobile loans. 
The  automobile  market  has  exhibited  industry-wide  gradual  loosening  of  credit  standards  such  as  lower  FICOs,  longer  terms  and  higher 
LTVs.  The  Bancorp  has  adjusted  credit  standards  focused  on  improving  risk-adjusted  returns  while  maintaining  credit  risk  tolerance.  The 
Bancorp actively manages the automobile portfolio through concentration limits, which mitigate credit risk through limiting the exposure to 
lower FICO scores, higher advance rates and extended term originations. 

Additionally, the Bancorp enhanced its credit underwriting guidelines across the entire consumer portfolio in response to the economic stress 
created  by  the  COVID-19  pandemic.  The  Bancorp  routinely  and  consistently  evaluates  underwriting  practices  to  align  with  economic 
conditions  as  part  of  standard  risk  management  protocols.  The  Bancorp  will  continue  to  evaluate  these  practices  based  on  underlying 
economic factors and internal considerations. 

Residential mortgage portfolio 
The Bancorp manages credit risk in the residential mortgage portfolio through underwriting guidelines that limit exposure to higher LTVs and 
lower  FICO  scores.  Additionally,  the  portfolio  is  governed  by  concentration  limits  that  ensure  geographic,  product  and  channel 
diversification. The Bancorp may also package and sell loans in the portfolio. 

The Bancorp does not originate residential mortgage loans that permit customers to defer principal payments or make payments that are less 
than the accruing interest. The Bancorp originates both fixed-rate and ARM loans. Within the ARM portfolio approximately $559 million of 
ARM loans will have rate resets during the next twelve months. Of these resets, 6% are expected to experience an increase in rate, with an 
average  increase  of  approximately  0.4%.  Underlying  characteristics  of  these  borrowers  are  relatively  strong  with  a  weighted-average 
origination DTI of 32% and weighted-average origination LTV of 71%. 

Certain residential mortgage products have contractual features that may increase credit exposure to the Bancorp in the event of a decline in 
housing values. These types of mortgage products offered by the Bancorp include loans with high LTVs, multiple loans secured by the same 
collateral that when combined result in an LTV greater than 80% and interest-only loans. The Bancorp has deemed residential mortgage loans 
with greater than 80% LTVs and no mortgage insurance as loans that represent a higher level of risk. 

Portfolio  residential  mortgage  loans  from  2010  and  later  vintages  represented  94%  of  the  portfolio  as  of  December  31,  2020  and  had  a 
weighted-average origination LTV of 73% and a weighted-average origination FICO of 762. 

In response to the COVID-19 pandemic, the Bancorp has provided forbearances for up to six months for customers who are experiencing a 
hardship related to COVID-19, with an option for borrowers to extend the forbearance period for an additional period of up to six months 
upon  request.  Additionally,  the  Bancorp  has  maintained  tighter  credit  underwriting  guidelines  for  new  originations,  raising  the  minimum 
FICO score at origination to 680 and lowering the maximum allowable LTV to 80%. For further information on reporting of past due loans, 
refer to Note 1 of the Notes to Consolidated Financial Statements.

The following table provides an analysis of the residential mortgage portfolio loans outstanding by LTV at origination:

TABLE 41:  Residential Mortgage Portfolio Loans by LTV at Origination

As of December 31 ($ in millions)
LTV ≤ 80%
LTV > 80%, with mortgage insurance(a)
LTV > 80%, no mortgage insurance
Total

(a)

Includes loans with both borrower and lender paid mortgage insurance.

2020

2019

Outstanding

Weighted-
Average LTV

Outstanding

Weighted-
Average LTV

$ 

$ 

11,336 
2,535 
2,057 
15,928 

 65.2 % $ 
 95.5 
 91.1 
 73.9 % $ 

12,100 
2,373 
2,251 
16,724 

 66.3 %
 95.2 
 93.1 
 74.3 %

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The  following  tables  provide  an  analysis  of  the  residential  mortgage  portfolio  loans  outstanding  by  state  with  a  greater  than  80%  LTV at 
origination and no mortgage insurance:

TABLE 42:  Residential Mortgage Portfolio Loans, LTV Greater Than 80% at Origination, No Mortgage Insurance

As of December 31, 2020 ($ in millions)

By State:
Ohio
Illinois
Florida
Michigan
Indiana
North Carolina
Kentucky
All other states

Total

Outstanding

90 Days 
Past Due

Nonaccrual

Net Charge-offs

For the Year Ended
December 31, 2020

$ 

$ 

459   
410   
306   
180   
147   
139   
92   
324   
2,057   

4   
3   
1   
2   
1   
2   
1   
3   
17   

4   
1   
2   
1   
1   
—   
—   
2   
11   

2 
— 
— 
— 
— 
— 
— 
— 
2 

TABLE 43:  Residential Mortgage Portfolio Loans, LTV Greater Than 80% at Origination, No Mortgage Insurance

As of December 31, 2019 ($ in millions)

By State:
Ohio
Illinois
Florida
Michigan
Indiana
North Carolina
Kentucky
All other states

Total

Outstanding

90 Days 
Past Due

Nonaccrual

For the Year Ended
December 31, 2019
Net Charge-offs 
(Recoveries)

$ 

$ 

482   
468   
305   
217   
175   
139   
93   
372   
2,251   

3   
2   
2   
2   
1   
—   
—   
3   
13   

4   
3   
1   
1   
1   
2   
—   
3   
15   

1 
1 
(1) 
— 
— 
— 
— 
1 
2 

Home equity portfolio 
The  Bancorp’s  home  equity  portfolio  is  primarily  comprised  of  home  equity  lines  of  credit.  Beginning  in  the  first  quarter  of  2013,  the 
Bancorp’s newly originated home equity lines of credit have a 10-year interest-only draw period followed by a 20-year amortization period. 
The  home  equity  line  of  credit  previously  offered  by  the  Bancorp  was  a  revolving  facility  with  a  20-year  term,  minimum  payments  of 
interest-only and a balloon payment of principal at maturity. Peak maturity years for the balloon home equity lines of credit are 2025 to 2028 
and approximately 23% of the balances mature before 2025.

The ALLL provides coverage for expected losses in the home equity portfolio. The allowance attributable to the portion of the home equity 
portfolio  that  has  not  been  restructured  in  a  TDR  is  determined  on  a  pooled  basis  using  a  probability  of  default,  loss  given  default  and 
exposure at default model framework to generate expected losses. The expected losses for the home equity portfolio are dependent upon loan 
delinquency,  FICO  scores,  LTV,  loan  age  and  their  historical  correlation  with  macroeconomic  variables  including  unemployment  and  the 
home price index. The expected losses generated from models are adjusted by certain qualitative adjustment factors to reflect risks associated 
with  current  conditions  and  trends.  The  qualitative  factors  include  adjustments  for  changes  in  policies  or  procedures  in  underwriting, 
monitoring or collections, economic conditions, portfolio mix, lending and risk management personnel, results of internal audit and quality 
control reviews, collateral values and geographic concentrations.

The home equity portfolio is managed in two primary groups: loans outstanding with a combined LTV greater than 80% and those loans with 
an LTV of 80% or less based upon appraisals at origination. For additional information on these loans, refer to Table 45 and Table 46. Of the 
total $5.2 billion of outstanding home equity loans:

•
•
•

•

80% reside within the Bancorp’s Midwest footprint of Ohio, Michigan, Kentucky, Indiana and Illinois as of December 31, 2020;
39% are in senior lien positions and 61% are in junior lien positions at December 31, 2020;
78%  of  non-delinquent  borrowers  made  at  least  one  payment  greater  than  the  minimum  payment  during  the  year  ended 
December 31, 2020; and
The portfolio had a weighted-average refreshed FICO score of 748 at December 31, 2020.

102 Fifth Third Bancorp

 
 
 
 
 
 
 
 
 
 
 
 
 
 
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The Bancorp actively manages lines of credit and makes adjustments in lending limits when it believes it is necessary based on FICO score 
deterioration  and  property  devaluation.  The  Bancorp  does  not  routinely  obtain  appraisals  on  performing  loans  to  update  LTVs  after 
origination. However, the Bancorp monitors the local housing markets by reviewing various home price indices and incorporates the impact 
of the changing market conditions in its ongoing credit monitoring processes. For junior lien home equity loans which become 60 days or 
more past due, the Bancorp tracks the performance of the senior lien loans in which the Bancorp is the servicer and utilizes consumer credit 
bureau attributes to monitor the status of the senior lien loans that the Bancorp does not service. If the senior lien loan is found to be 120 days 
or more past due, the junior lien home equity loan is placed on nonaccrual status unless both loans are well-secured and in the process of 
collection. Additionally, if the junior lien home equity loan becomes 120 days or more past due and the senior lien loan is also 120 days or 
more past due, the junior lien home equity loan is assessed for charge-off. Refer to the Analysis of Nonperforming Assets subsection of the 
Risk Management section of MD&A for more information.

The  Bancorp  has  enhanced  its  credit  underwriting  guidelines  on  new  home  equity  originations  in  response  to  the  COVID-19  pandemic, 
raising  the  minimum  FICO  score  at  origination  to  720,  lowering  the  maximum  LTV  to  80%  and  instituting  more  stringent  verification  of 
employment requirements. Additionally, applicants must have a Fifth Third deposit relationship to be considered for approval.

The following table provides an analysis of home equity portfolio loans outstanding disaggregated based upon refreshed FICO score:

TABLE 44:  Home Equity Portfolio Loans Outstanding by Refreshed FICO Score

As of December 31 ($ in millions)
Senior Liens:
FICO ≤ 659
FICO 660-719
FICO ≥ 720

Total senior liens

Junior Liens:
FICO ≤ 659
FICO 660-719
FICO ≥ 720

Total junior liens

Total

2020

2019

Outstanding

% of Total    

Outstanding

% of Total    

$ 

$ 

174 
284 
1,546 
2,004 

339 
610 
2,230 
3,179 
5,183 

 3 % $ 
 6 
 30 
 39 

 6 
 12 
 43 
 61 
 100 % $ 

219 
330 
1,732 
2,281 

446 
716 
2,640 
3,802 
6,083 

 4 %
 5 
 28 
 37 

 7 
 12 
 44 
 63 
 100 %

The Bancorp believes that home equity portfolio loans with a greater than 80% combined LTV present a higher level of risk. The following 
table provides an analysis of the home equity portfolio loans outstanding in a senior and junior lien position by LTV at origination:

TABLE 45:  Home Equity Portfolio Loans Outstanding by LTV at Origination

As of December 31 ($ in millions)
Senior Liens:
LTV ≤ 80%
LTV > 80%

Total senior liens

Junior Liens:
LTV ≤ 80%
LTV > 80%

Total junior liens

Total

2020

2019

Outstanding

Weighted-
Average LTV

Outstanding

Weighted-
Average LTV

$ 

$ 

1,728 
276 
2,004 

1,864 
1,315 
3,179 
5,183 

 53.8 % $ 
 89.1 
 58.8 

 66.5 
 89.8 
 77.1 
 69.8 % $ 

1,964 
317 
2,281 

2,213 
1,589 
3,802 
6,083 

 53.8 %
 88.8 
 58.9 

 66.8 
 89.7 
 77.4 
 70.3 %

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The  following  tables  provide  an  analysis  of  home  equity  portfolio  loans  outstanding  by  state  with  a  combined  LTV  greater  than  80%  at 
origination:

TABLE 46:  Home Equity Portfolio Loans Outstanding with an LTV Greater than 80% at Origination

As of December 31, 2020 ($ in millions)

By State:
Ohio
Michigan
Illinois
Indiana
Kentucky
Florida
All other states

Total

Outstanding

Exposure

90 Days
Past Due

Nonaccrual

For the Year Ended
December 31, 2020
Net Charge-offs 
(Recoveries)

$ 

$ 

493   
283   
251   
148   
126   
113   
177   
1,591   

1,109   
590   
468   
318   
280   
220   
347   
3,332   

—   
—   
2   
—   
—   
—   
—   
2   

9   
4   
7   
3   
1   
3   
4   
31   

1 
(1) 
— 
— 
— 
— 
— 
— 

TABLE 47:  Home Equity Portfolio Loans Outstanding with an LTV Greater than 80% at Origination

As of December 31, 2019 ($ in millions)

By State:
Ohio
Michigan
Illinois
Indiana
Kentucky
Florida
All other states

Total

Outstanding

Exposure

90 Day 
Past Due

Nonaccrual

    Net Charge-offs    

For the Year Ended
December 31, 2019

$ 

$ 

610   
356   
263   
182   
155   
132   
208   
1,906   

1,269   
674   
486   
365   
321   
246   
389   
3,750   

—   
—   
—   
—   
—   
—   
—   
—   

10   
7   
5   
4   
2   
3   
4   
35   

3 
1 
3 
1 
— 
1 
1 
10 

Indirect secured consumer portfolio 
The  indirect  secured  consumer  portfolio  is  comprised  of  $12.6  billion  of  automobile  loans  and  $1.0  billion  of  indirect  motorcycle, 
powersport, recreational vehicle and marine loans as of December 31, 2020. The concentration of lower FICO (≤659) origination balances 
remained  within  targeted  credit  risk  tolerance  during  the  year  ended  December  31,  2020.  All  concentration  and  guideline  changes  are 
monitored monthly to ensure alignment with original credit performance and return projections. 

The following table provides an analysis of indirect secured consumer portfolio loans outstanding disaggregated based upon FICO score at
origination:

TABLE 48:  Indirect Secured Consumer Portfolio Loans Outstanding by FICO Score at Origination

As of December 31 ($ in millions)
FICO ≤ 659
FICO 660-719
FICO ≥ 720
Total

2020

2019

Outstanding

% of Total

Outstanding

% of Total

$ 

$ 

417 
3,568 
9,668 
13,653 

 3 % $ 
 26 
 71 
 100 % $ 

508 
3,449 
7,581 
11,538 

 4 %
 30 
 66 
 100 %

As  of  December  31,  2020,  94%  of  the  indirect  secured  consumer  loan  portfolio  is  comprised  of  automobile  loans,  powersport  loans  and 
motorcycle loans. It is a common industry practice to advance on these types of loans an amount in excess of the collateral value due to the 
inclusion  of  negative  equity  trade-in,  maintenance/warranty  products,  taxes,  title  and  other  fees  paid  at  closing.  The  Bancorp  monitors  its 
exposure to these higher risk loans. The remainder of the indirect secured consumer loan portfolio is comprised of marine and recreational 
vehicle loans. The Bancorp’s credit policies limit the maximum advance rate on these to 100% of collateral value.

In response to the COVID-19 pandemic, the Bancorp enhanced its credit underwriting guidelines for indirect automobile originations. These 
enhancements  include  lowering  maximum  advance  rates  to  110%,  raising  the  minimum  FICO  score  at  origination  to  650,  raising  internal 

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score cutoffs and tightening capacity to repay standards. Revised credit underwriting guidelines have also been implemented in the marine, 
recreational vehicle and powersport channels, raising the minimum FICO score at origination and reducing the maximum allowable advance.

The following table provides an analysis of indirect secured consumer portfolio loans outstanding by LTV at origination: 

TABLE 49:  Indirect Secured Consumer Portfolio Loans Outstanding by LTV at Origination
2020

2019

As of December 31 ($ in millions)
LTV ≤ 100%
LTV > 100%
Total

Outstanding

Weighted-
Average LTV

Outstanding

Weighted-
Average LTV

$ 

$ 

9,371 
4,282 
13,653 

 80.3 % $ 
 112.7 
 90.8 % $ 

7,420 
4,118 
11,538 

 81.3 %
 113.4 
 93.1 %

The following table provides an analysis of the Bancorp’s indirect secured consumer portfolio loans outstanding with an LTV at origination 
greater than 100% as of and for the years ended: 

TABLE 50:  Indirect Secured Consumer Portfolio Loans Outstanding with an LTV Greater than 100% at Origination

($ in millions)
December 31, 2020
December 31, 2019

Outstanding

90 Days Past 
Due and Accruing

Nonaccrual

$ 

4,282   
4,118   

6   
7   

Net Charge-offs    
26 
37 

10   
4   

Credit card portfolio 
The  credit  card  portfolio  consists  of  predominantly  prime  accounts  with  97%  of  balances  existing  within  the  Bancorp’s  footprint  at  both 
December 31, 2020 and December 31, 2019. At December 31, 2020 and 2019, 69% and 67%, respectively, of the outstanding balances were 
originated through branch-based relationships with the remainder coming from direct mail campaigns and online acquisitions.

Card  origination  strategies  have  also  been  revised  in  response  to  the  COVID-19  pandemic.  The  minimum  FICO  score  at  origination  was 
raised to 720 with a qualifying Fifth Third deposit relationship requirement. New customer prospect marketing has also been suspended.

The following table provides an analysis of credit card portfolio loans outstanding disaggregated based upon FICO score at origination:

TABLE 51:  Credit Card Portfolio Loans Outstanding by FICO Score at Origination

As of December 31 ($ in millions)
FICO ≤ 659
FICO 660-719
FICO ≥ 720
Total

2020

2019

Outstanding

% of Total

Outstanding

% of Total

$ 

$ 

94 
654 
1,259 
2,007 

 5 % $ 
 32 
 63 
 100 % $ 

107 
834 
1,591 
2,532 

 4 %
 33 
 63 
 100 %

Other consumer portfolio loans 
Other consumer portfolio loans are comprised of secured and unsecured loans originated through the Bancorp’s branch network as well as 
point-of-sale  loans  originated  in  connection  with  third-party  financial  technology  companies.  The  Bancorp  had  $285  million  in  unfunded 
commitments associated with loans originated in connection with third-party financial technology companies as of December 31, 2020. The 
Bancorp closely monitors the credit performance of point-of-sale loans which, for the Bancorp, is impacted by certain credit loss protection 
coverage provided by the third-party financial technology companies. 

In response to the COVID-19 pandemic, the minimum FICO score at origination for unsecured loans originated through Fifth Third has been 
raised to 720. The minimum FICO scores at originations for loans originated through third parties is now set at 680. Additionally, for Fifth 
Third originated unsecured loans, a qualifying Fifth Third deposit relationship is now required.

The following table provides an analysis of other consumer portfolio loans outstanding by product type:

TABLE 52:  Other Consumer Portfolio Loans Outstanding by Product Type

As of December 31 ($ in millions)
Unsecured
Other secured
Point-of-sale
Total

2020

2019

Outstanding

% of Total

Outstanding

% of Total

$ 

$ 

683 
774 
1,557 
3,014 

 23 % $ 
 26 
 51 
 100 % $ 

783 
530 
1,410 
2,723 

 29 %
 19 
 52 
 100 %

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Analysis of Nonperforming Assets 
Nonperforming assets include nonaccrual loans and leases for which ultimate collectability of the full amount of the principal and/or interest 
is uncertain; restructured commercial, credit card and certain consumer loans which have not yet met the requirements to be classified as a 
performing asset; restructured consumer loans which are 90 days past due based on the restructured terms unless the loan is both well-secured 
and  in  the  process  of  collection;  and  certain  other  assets,  including  OREO  and  other  repossessed  property.  A  summary  of  nonperforming 
assets is included in Table 53. For further information on the Bancorp’s policies related to accounting for delinquent and nonperforming loans 
and leases, refer to the Nonaccrual Loans and Leases section of Note 1 of the Notes to Consolidated Financial Statements. 

Nonperforming assets were $870 million at December 31, 2020 compared to $687 million at December 31, 2019. At December 31, 2020, $6 
million of nonaccrual loans were held for sale, compared to $7 million at December 31, 2019.

Nonperforming  portfolio  assets  as  a  percent  of  portfolio  loans  and  leases  and  OREO  were  0.79%  as  of  December  31,  2020  compared  to 
0.62% as of December 31, 2019. Nonaccrual loans and leases secured by real estate were 36% of nonaccrual loans and leases as of December 
31, 2020 compared to 35% as of December 31, 2019.

Portfolio commercial nonaccrual loans and leases were $638 million at December 31, 2020, an increase of $241 million from December 31, 
2019. Portfolio consumer nonaccrual loans were $196 million at December 31, 2020, a decrease of $25 million from December 31, 2019. 
Refer to Table 54 for a rollforward of the portfolio nonaccrual loans and leases.

OREO and other repossessed property was $30 million at December 31, 2020, compared to $62 million at December 31, 2019. The Bancorp 
recognized $7 million and $6 million in losses on the transfer, sale or write-down of OREO properties during the years ended December 31, 
2020 and 2019, respectively. 

During  the  years  ended  December  31, 2020  and  2019,  approximately  $38  million  and  $35  million,  respectively,  of  interest  income  would 
have  been  recognized  if  the  nonaccrual  and  renegotiated  loans  and  leases  on  nonaccrual  status  had  been  current  in  accordance  with  their 
original terms. Although these values help demonstrate the costs of carrying nonaccrual credits, the Bancorp does not expect to recover the 
full amount of interest as nonaccrual loans and leases are generally carried below their principal balance.

106 Fifth Third Bancorp

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TABLE 53:  Summary of Nonperforming Assets and Delinquent Loans and Leases

2020

2019

2018

2017

2016

As of December 31 ($ in millions)
Nonaccrual portfolio loans and leases:
Commercial and industrial loans
Commercial mortgage loans
Commercial construction loans
Commercial leases
Residential mortgage loans(a)
Home equity
Indirect secured consumer loans
Other consumer loans

Nonaccrual portfolio restructured loans and leases:

Commercial and industrial loans
Commercial mortgage loans
Commercial construction loans
Commercial leases
Residential mortgage loans(a)
Home equity
Indirect secured consumer loans
Credit card

Total nonaccrual portfolio loans and leases(b)
OREO and other repossessed property(c)
Total nonperforming portfolio loans and leases and 
    OREO
Nonaccrual loans held for sale
Nonaccrual restructured loans held for sale
Total nonperforming assets
Portfolio loans and leases 90 days past due and still 
    accruing:

Commercial and industrial loans
Commercial mortgage loans
Commercial leases
Residential mortgage loans(a)
Home equity
Indirect secured consumer loans
Credit card
Other consumer loans

$ 

$ 

$ 

230 
82 
— 
7 
25 
52 
9 
2 

243 
75 
1 
— 
35 
34 
7 
32 
834 
30 

864 
5 
1 
870 

39 
8 
1 
70 
2 
10 
31 
2 

Total portfolio loans and leases 90 days past due and 
    still accruing
Nonperforming portfolio assets as a percent of 
    portfolio loans and leases and OREO
ALLL as a percent of nonperforming portfolio assets
ACL as a percent of nonperforming portfolio assets

$ 

163 

 0.79 %
 284 
 304 

118 
21 
1 
26 
12 
55 
1 
2 

220 
9 
— 
2 
79 
39 
6 
27 
618 
62 

680 
— 
7 
687 

11 
15 
— 
50 
1 
10 
42 
1 

130 

 0.62 
 177 
 198 

54 
9 
— 
18 
10 
56 
— 
1 

139 
4 
— 
4 
12 
13 
1 
27 
348 
47 

395 
— 
16 
411 

4 
2 
— 
38 
— 
12 
37 
— 

93 

 0.41 
 279 
 317 

144 
12 
— 
— 
17 
56 
— 
— 

132 
14 
— 
4 
13 
18 
1 
26 
437 
52 

489 
5 
1 
495 

3 
— 
— 
57 
— 
10 
27 
— 

97 

 0.53 
 245 
 274 

302 
27 
— 
2 
17 
55 
— 
— 

176 
14 
— 
2 
17 
18 
2 
28 
660 
78 

738 
4 
9 
751 

4 
— 
— 
49 
— 
9 
22 
— 

84 

 0.80 
 170 
 190 

(a)

(b)

Information for all periods presented excludes advances made pursuant to servicing agreements for GNMA mortgage pools whose repayments are insured by the 
FHA or guaranteed by the VA. These advances were $317, $261, $195, $290 and $312 as of December 31, 2020, 2019, 2018, 2017 and 2016, respectively. The 
Bancorp recognized losses of $3, $4, $5, $5 and $6 for the years ended December 31, 2020, 2019, 2018, 2017 and 2016, respectively.
Includes $29, $16, $6, $3 and $4 of nonaccrual government insured commercial loans whose repayments are insured by the SBA at December 31, 2019, 2019, 
2018, 2017 and 2016, respectively, of which $17, $11, $2, $3 and $1 were restructured nonaccrual government insured commercial loans at December 31, 2020, 
2019, 2018, 2017 and 2016, respectively.

(c) Upon completion of Fifth Third Bank’s conversion to a national charter in 2019, the Bancorp conformed to OCC guidance with regard to branch-related real 
estate  no  longer  intended  to  be  used  for  banking  purposes.  The  impact  of  the  change  resulted  in  an  increase  to  OREO  of  approximately  $30  million  with  an 
offsetting reduction to bank premises and equipment.

107 Fifth Third Bancorp

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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The following tables provide a rollforward of portfolio nonaccrual loans and leases, by portfolio segment:

TABLE 54:  Rollforward of Portfolio Nonaccrual Loans and Leases

For the year ended December 31, 2020 ($ in millions)
Balance, beginning of period

Transfers to nonaccrual status
Transfers to accrual status
Transfers to held for sale
Loan paydowns/payoffs
Transfers to OREO
Charge-offs
Draws/other extensions of credit

Balance, end of period

TABLE 55:  Rollforward of Portfolio Nonaccrual Loans and Leases

For the year ended December 31, 2019 ($ in millions)
Balance, beginning of period

Transfers to nonaccrual status
Acquired nonaccrual loans
Transfers to accrual status
Transfers to held for sale
Loan paydowns/payoffs
Transfers to OREO
Charge-offs
Draws/other extensions of credit

Balance, end of period

Commercial

Residential 
Mortgage  

Consumer

Total  

397 
794 
(34) 
(46) 
(216) 
(1) 
(282) 
26 
638 

91 
136 
(149) 
— 
(8) 
(7) 
(3) 
— 
60 

130 
170 
(85) 
— 
(47) 
— 
(34) 
2 
136 

618 
1,100 
(268) 
(46) 
(271) 
(8) 
(319) 
28 
834 

Commercial

Residential 
Mortgage

Consumer

Total

228 
456 
8 
— 
(17) 
(165) 
(5) 
(127) 
19 
397 

22 
107 
— 
(20) 
— 
(9) 
(7) 
(2) 
— 
91 

98 
176 
— 
(72) 
— 
(30) 
(4) 
(38) 
— 
130 

348 
739 
8 
(92) 
(17) 
(204) 
(16) 
(167) 
19 
618 

$ 

$ 

$ 

$ 

Troubled Debt Restructurings 
A  loan  is  accounted  for  as  a  TDR  if  the  Bancorp,  for  economic  or  legal  reasons  related  to  the  borrower’s  financial  difficulties,  grants  a 
concession  to  the  borrower  that  it  would  not  otherwise  consider.  TDRs  include  concessions  granted  under  reorganization,  arrangement  or 
other provisions of the Federal Bankruptcy Act. A TDR typically involves a modification of terms such as a reduction of the stated interest 
rate or remaining principal amount of the loan, a reduction of accrued interest or an extension of the maturity date at a stated interest rate 
lower than the current market rate for a new loan with similar risk.

At the time of modification, the Bancorp maintains certain consumer loan TDRs (including certain residential mortgage loans, home equity 
loans and other consumer loans) on accrual status, provided there is reasonable assurance of repayment and performance according to the 
modified terms based upon a current, well-documented credit evaluation. Loans discharged in a Chapter 7 bankruptcy and not reaffirmed by 
the  borrower  are  classified  as  collateral-dependent  TDRs  and  placed  on  nonaccrual  status  regardless  of  the  borrower’s  payment  history  or 
capacity to repay in the future. These loans are returned to accrual status provided there is a sustained payment history of twelve months after 
bankruptcy and collectability is reasonably assured for all remaining contractual payments. Commercial loans modified as part of a TDR are 
maintained on accrual status provided there is a sustained payment history of six months or greater prior to the modification in accordance 
with  the  modified  terms  and  all  remaining  contractual  payments  under  the  modified  terms  are  reasonably  assured  of  collection.  TDRs  of 
commercial loans and credit card loans that do not have a sustained payment history of six months or greater in accordance with the modified 
terms  remain  on  nonaccrual  status  until  a  six-month  payment  history  is  sustained.  Refer  to  the  Regulatory  Developments  Related  to  the 
COVID-19  Pandemic  section  of  Note  1  of  the  Notes  to  Consolidated  Financial  Statements  for  additional  information  on  loans  that  were 
modified related to the COVID-19 pandemic but not classified as TDRs.

Consumer restructured loans on accrual status totaled $796 million and $965 million at December 31, 2020 and 2019, respectively. As of 
December 31, 2020, the percentage of restructured residential mortgage loans, home equity loans, and credit card loans that are past due 30 
days or more from their modified terms were 27%, 19% and 31%, respectively. 

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The following tables summarize portfolio TDRs by loan type and delinquency status:

TABLE 56:  Accruing and Nonaccruing Portfolio TDRs

As of December 31, 2020 ($ in millions)
Commercial loans(a)
Residential mortgage loans(b)
Home equity
Indirect secured consumer loans
Credit card
Total

Accruing(d)
30-89 Days
Past Due

Current

$ 

$ 

92 
462 
171 
5 
15 
745 

— 
32 
7 
— 
2 
41 

90 Days or 
More Past Due
— 
102 
— 
— 
— 
102 

Nonaccruing(c)
319 
35 
34 
7 
32 
427 

Total        

411 
631 
212 
12 
49 
1,315 

(a) Excludes restructured nonaccrual loans held for sale.
(b)

Information includes advances made pursuant to servicing agreements for GNMA mortgage pools whose repayments are insured by the FHA or guaranteed by the 
VA. As of December 31, 2020, these advances represented $276 of current loans, $28 of 30-89 days past due loans and $78 of 90 days or more past due loans.

(c) Excludes approximately $3 of residential mortgage loans that were modified prior to repurchase.
(d) Excludes approximately $142 of residential mortgage loans that were modified prior to repurchase.

TABLE 57:  Accruing and Nonaccruing Portfolio TDRs

As of December 31, 2019 ($ in millions)
Commercial loans(a)
Residential mortgage loans(b)
Home equity
Indirect secured consumer loans
Credit card
Total(c)

Accruing

30-89 Days
Past Due

Current

$ 

$ 

23 
552 
199 
6 
14 
794 

— 
49 
8 
— 
3 
60 

90 Days or
More Past Due
— 
134 
— 
— 
— 
134 

Nonaccruing

Total  

231 
79 
39 
6 
27 
382 

254 
814 
246 
12 
44 
1,370 

(a) Excludes restructured nonaccrual loans held for sale.
(b)

Information includes advances made pursuant to servicing agreements for GNMA mortgage pools whose repayments are insured by the FHA or guaranteed by the 
VA. As of December 31, 2020, these advances represented $321 of current loans, $40 of 30-89 days past due loans and $109 of 90 days or more past due loans.
(c) Upon completion of Fifth Third Bank’s conversion to a national charter, the Bancorp conformed to OCC guidance with regard to non-reaffirmed loans included 
in Chapter 7 bankruptcy filings to be accounted for as TDRs and collateral dependent loans regardless of payment history and capacity to pay in the future. The 
impact of the change resulted in an increase to TDRs of approximately $105, of which $83 were transferred to nonaccrual status.

Analysis of Net Loan Charge-offs 
Net charge-offs were 42 bps and 35 bps of average portfolio loans and leases for the years ended December 31, 2020 and 2019, respectively. 
Table 58 provides a summary of credit loss experience and net charge-offs as a percentage of average portfolio loans and leases outstanding 
by loan category. 

The ratio of commercial loan and lease net charge-offs to average portfolio commercial loans and leases increased to 36 bps during the year 
ended December 31, 2020, compared to 16 bps during the year ended December 31, 2019. The increase was primarily due to increases in net 
charge-offs on commercial and industrial loans and commercial mortgage loans of $95 million and $47 million, respectively.

The ratio of consumer loan net charge-offs to average portfolio consumer loans decreased to 52 bps for the year ended December 31, 2020 
compared  to  68  bps  for  the  year  ended  December  31,  2019.  The  decrease  was  primarily  due  to  decreases  in  net  charge-offs  on  indirect 
secured  consumer  loans  and  other  consumer  loans  of  $18  million  and  $15  million,  respectively.  The  decreases  for  the  year  ended 
December 31, 2020 included the impact of government stimulus programs and the Bancorp’s hardship programs.

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$ 

$ 

$ 

$ 

$ 

$ 

TABLE 58:  Summary of Credit Loss Experience
For the years ended December 31 ($ in millions)
Losses charged-off:

Commercial and industrial loans
Commercial mortgage loans
Commercial construction loans
Commercial leases
Residential mortgage loans
Home equity
Indirect secured consumer loans
Credit card
Other consumer loans(a)

Total losses charged-off
Recoveries of losses previously charged-off:

Commercial and industrial loans
Commercial mortgage loans
Commercial construction loans
Commercial leases
Residential mortgage loans
Home equity
Indirect secured consumer loans
Credit card
Other consumer loans(a)

Total recoveries of losses previously charged-off
Net losses charged-off:

Commercial and industrial loans
Commercial mortgage loans
Commercial construction loans
Commercial leases
Residential mortgage loans
Home equity
Indirect secured consumer loans
Credit card
Other consumer loans
Total net losses charged-off
Net losses charged-off as a percent of average 
      portfolio loans and leases:

Commercial and industrial loans
Commercial mortgage loans
Commercial construction loans
Commercial leases

Total commercial loans and leases
Residential mortgage loans
Home equity
Indirect secured consumer loans
Credit card
Other consumer loans

Total consumer loans
Total net losses charged-off as a percent of average 
      portfolio loans and leases

2020

2019

2018

2017

2016

(210) 
(46) 
— 
(26) 
(9) 
(14) 
(67) 
(147) 
(92) 
(611) 

12 
1 
— 
3 
7 
9 
35 
21 
52 
140 

(198) 
(45) 
— 
(23) 
(2) 
(5) 
(32) 
(126) 
(40) 
(471) 

 0.37 %
 0.41 
 — 
 0.76 
 0.36 %
 0.02 
 0.08 
 0.26 
 5.63 
 1.39 
 0.52 %

 0.42 %

(120) 
— 
— 
(7) 
(9) 
(28) 
(81) 
(156) 
(109) 
(510) 

17 
2 
— 
— 
5 
10 
31 
22 
54 
141 

(103) 
2 
— 
(7) 
(4) 
(18) 
(50) 
(134) 
(55) 
(369) 

 0.20 
 (0.02) 
 — 
 0.21 
 0.16 
 0.03 
 0.28 
 0.48 
 5.49 
 2.16 
 0.68 

 0.35 

(151) 
(5) 
— 
(1) 
(13) 
(23) 
(63) 
(125) 
(69) 
(450) 

19 
6 
— 
— 
6 
11 
23 
24 
31 
120 

(132) 
1 
— 
(1) 
(7) 
(12) 
(40) 
(101) 
(38) 
(330) 

 0.31 
 (0.01) 
 — 
 0.03 
 0.23 
 0.04 
 0.17 
 0.45 
 4.44 
 1.93 
 0.56 

 0.35 

(136) 
(16) 
— 
(2) 
(15) 
(32) 
(58) 
(94) 
(28) 
(381) 

25 
4 
— 
— 
8 
13 
21 
10 
2 
83 

(111) 
(12) 
— 
(2) 
(7) 
(19) 
(37) 
(84) 
(26) 
(298) 

 0.27 
 0.17 
 — 
 0.06 
 0.22 
 0.04 
 0.26 
 0.39 
 3.93 
 2.57 
 0.49 

 0.32 

(205) 
(22) 
— 
(5) 
(19) 
(41) 
(54) 
(89) 
(21) 
(456) 

33 
7 
1 
1 
9 
14 
19 
9 
1 
94 

(172) 
(15) 
1 
(4) 
(10) 
(27) 
(35) 
(80) 
(20) 
(362) 

 0.40 
 0.23 
 (0.01) 
 0.10 
 0.33 
 0.07 
 0.33 
 0.33 
 3.69 
 2.93 
 0.48 

 0.39 

(a) For the years ended December 31, 2020 and 2019, the Bancorp recorded $42 and $48, respectively, in both losses charged-off and recoveries of losses charged-

off related to customer defaults on point-of-sale consumer loans for which the Bancorp obtained recoveries under third-party credit enhancements.

Allowance for Credit Losses 
The allowance for credit losses is comprised of the ALLL and the reserve for unfunded commitments. As further described in Note 1 of the 
Notes to Consolidated Financial Statements, the Bancorp adopted ASU 2016-13 on January 1, 2020 which established a new approach for 
estimating credit losses on certain types of financial instruments. After adoption of this amended guidance, the Bancorp maintains the ALLL 
to absorb the amount of credit losses that are expected to be incurred over the remaining contractual terms of the related loans and leases (as 
adjusted for prepayments and reasonably expected TDRs). The Bancorp’s methodology for determining the ALLL includes an estimate of 

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expected credit losses on a collective basis for groups of loans and leases with similar risk characteristics and specific allowances for loans 
and  leases  which  are  individually  evaluated.  For  collectively  evaluated  loans  and  leases,  the  Bancorp  uses  quantitative  models  to  forecast 
expected  credit  losses  based  on  the  probability  of  a  loan  or  lease  defaulting,  the  expected  balance  at  the  estimated  date  of  default  and  the 
expected loss percentage given a default. The Bancorp’s expected credit loss models consider historical credit loss experience, current market 
and  economic  conditions,  and  forecasted  changes  in  market  and  economic  conditions  if  such  forecasts  are  considered  reasonable  and 
supportable.

The Bancorp also considers qualitative factors in determining the ALLL. Qualitative adjustments are used to capture characteristics in the 
portfolio  that  impact  expected  credit  losses  which  are  not  fully  captured  within  the  Bancorp’s  expected  credit  loss  models.  These  factors 
include adjustments for changes in policies or procedures in underwriting, monitoring or collections, lending and risk management personnel 
and results of internal audit and quality control reviews. In addition, the qualitative adjustment framework can be utilized to address specific 
idiosyncratic  risks  such  as  geopolitical  events,  natural  disasters  or  changes  in  current  economic  conditions  that  are  not  reflected  in  the 
quantitative credit loss models, and their effects on regional borrowers and changes in product structures. Qualitative factors may also be used 
to  address  the  impacts  of  unforeseen  events  on  key  inputs  and  assumptions  within  the  Bancorp’s  expected  credit  loss  models,  such  as  the 
reasonable and supportable forecast period, changes to historical loss information or changes to the reversion period or methodology.

Refer to Note 1 of the Notes to Consolidated Financial Statements for discussion of the accounting policies for the ALLL and reserve for 
unfunded commitments for periods prior to January 1, 2020.

In addition to the ALLL, the Bancorp maintains a reserve for unfunded commitments recorded in other liabilities in the Consolidated Balance 
Sheets. The methodology used to determine the adequacy of this reserve is similar to the Bancorp’s methodology for determining the ALLL. 
The provision for unfunded commitments is included in the provision for credit losses in the Consolidated Statements of Income.

For  the  commercial  portfolio  segment,  the  estimates  for  probability  of  default  are  primarily  based  on  internal  ratings  assigned  to  each 
commercial borrower on a 13-point scale and historical observations of how those ratings migrate to a default over time in the context of 
macroeconomic  conditions.  For  loans  with  available  credit,  the  estimate  of  the  expected  balance  at  the  time  of  default  considers  expected 
utilization  rates,  which  are  primarily  based  on  macroeconomic  conditions  and  the  utilization  history  of  similar  borrowers  under  those 
economic conditions. The estimates for loss severity are primarily based on collateral type and coverage levels and the susceptibility of those 
characteristics to changes in macroeconomic conditions.

For  collectively  evaluated  loans  in  the  consumer  and  residential  mortgage  portfolio  segments,  the  Bancorp’s  expected  credit  loss  models 
primarily  utilize  the  borrower’s  FICO  score  and  delinquency  history  in  combination  with  macroeconomic  conditions  when  estimating  the 
probability of default. The estimates for loss severity are primarily based on collateral type and coverage levels and the susceptibility of those 
characteristics to changes in macroeconomic conditions. The expected balance at the estimated date of default is also especially impactful in 
the expected credit loss models for portfolio classes which generally have longer terms (such as residential mortgage loans and home equity) 
and portfolio classes containing a high concentration of loans with revolving privileges (such as credit card and home equity). The estimate of 
the expected balance at the time of default considers expected prepayment and utilization rates where applicable, which are primarily based 
on macroeconomic conditions and the utilization history of similar borrowers under those economic conditions.

Day 1 Adoption Impact
Upon adoption of ASU 2016-13 on January 1, 2020, the Bancorp used three forward-looking economic scenarios during the reasonable and 
supportable forecast period in its expected credit loss models to address the inherent imprecision in macroeconomic forecasting. Each of the 
three scenarios was developed by a third party that is subject to the Bancorp’s Third-Party Risk Management program including oversight by 
the Bancorp’s independent model risk management group. The scenarios included a most likely outcome (Baseline) and two less probable 
scenarios  with  one  being  more  favorable  than  the  Baseline  and  the  other  being  less  favorable.  The  more  favorable  alternative  scenario 
(Upside)  depicted  a  stronger  near-term  growth  outlook  while  the  less  favorable  outlook  (Downside)  depicted  a  moderate  recession.  The 
Baseline  scenario  was  assigned  a  probability  weighting  of  80%  with  each  of  the  Upside  and  Downside  scenarios  being  assigned  a  10% 
weighting.

The Baseline scenario was developed such that the expectation is that the economy will perform better than the projection 50% of the time 
and worse than the projection 50% of the time. The Upside scenario was developed such that there is a 10% probability that the economy will 
perform better than the projection and a 90% probability that it will perform worse. The Downside scenario was developed such that there is a 
90% probability that the economy will perform better than the projection and a 10% probability that it will perform worse.

December 31, 2020 ACL
The ACL as of December 31, 2020 was impacted by several factors, including general improvement in the economic outlook. As a result, the 
Bancorp  incorporated  a  combination  of  quantitative  model-based  estimates  and  qualitative  overlays.  For  the  quantitative  estimates,  the 
Bancorp incorporated three scenarios developed by the third party in November 2020 that included estimates of the expected impacts of the 
changes in economic conditions caused by the COVID-19 pandemic. The Baseline scenario was assigned a probability weighting of 60%, 
with  a  more  favorable  scenario  (Upside)  assigned  a  probability  weighting  of  20%  and  a  less  favorable  scenario  (Downside)  assigned  a 
probability of 20%. The Baseline scenario utilized by the Bancorp assumes additional stimulus enacted in the first quarter of 2021 including 

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unemployment and individual benefits, but no aid to state and local governments. GDP growth is expected to be at a 3.1% annualized rate in 
2021 and at a 4.1% annualized rate in 2022. The Baseline scenario also assumes a 7.2% unemployment rate through the fourth quarter of 
2020 with an average unemployment rate of 8.2% in the first half of 2021. The Upside scenario assumes that the COVID-19 crisis resolves 
sooner  than  anticipated,  with  businesses  returning  to  full  operation  sooner  than  expected  and  an  increase  in  consumer  spending.  In  this 
scenario, housing prices rise by 3.7% (compared to 0.4% in the Baseline) during 2021. Upside real GDP growth is expected to be 6.6% in 
2021, and a full-employment rate is expected to be achieved by mid-2022, a year earlier than Baseline. The Downside scenario reflects no 
additional federal fiscal stimulus, which causes an increase in unemployment to above 10% by the end of 2021. This scenario shows annual 
average GDP growth of 0% in 2021 and 2.3% in 2022 and housing prices decreasing by 10% through 2021.

The Bancorp’s quantitative credit loss models are sensitive to changes in economic forecast assumptions over the reasonable and supportable 
forecast period. Applying a 100% probability weighting to the Downside scenario rather than using the probability-weighted three scenario 
approach  would  result  in  an  increase  in  the  quantitative  ACL  of  approximately  $897  million.  This  sensitivity  calculation  only  reflects  the 
impact  of  changing  the  probability  weighting  of  the  scenarios  in  the  quantitative  credit  loss  models  and  excludes  any  additional 
considerations associated with the qualitative component of the ACL that might be warranted in the circumstance.

At  December  31,  2020,  the  qualitative  component  of  the  ACL  included  consideration  of  certain  factors  that  represent  emerging  risks 
specifically  associated  with  the  current  economic  environment  and  the  COVID-19  pandemic.  These  considerations  resulted  in  qualitative 
adjustments  to  increase  the  ACL,  primarily  related  to  volatility  in  short-term  unemployment  rates,  commercial  borrowers  experiencing 
prolonged distress, commercial borrowers in certain industries which have been severely impacted by the COVID-19 pandemic and consumer 
borrowers that deferred contractual payments under COVID-19 forbearance or hardship programs. 

TABLE 59:  Changes in Allowance for Credit Losses
For the years ended December 31 ($ in millions)
ALLL:
Balance, beginning of period

$ 

Impact of adoption of ASU 2016-13
Losses charged-off(a)
Recoveries of losses previously charged-off(a)
Provision for loan and lease losses
Deconsolidation of a VIE

Balance, end of period
Reserve for unfunded commitments:
Balance, beginning of period

Impact of adoption of ASU 2016-13
Reserve for acquired unfunded commitments
Provision for (benefit from) the reserve for 

       unfunded commitments
Balance, end of period

$ 

$ 

$ 

2020(b)

2019(c)

2018(c)

2017(c)

2016(c)

1,202 
643 
(611) 
140 
1,079 
— 
2,453 

144 
10 
— 

18 
172 

1,103 
— 
(510) 
141 
468 
— 
1,202 

131 
— 
8 

5 
144 

1,196 
— 
(450) 
120 
237 
— 
1,103 

161 
— 
— 

(30) 
131 

1,253 
— 
(381) 
83 
261 
(20) 
1,196 

161 
— 
— 

— 
161 

1,272 
— 
(456) 
94 
343 
— 
1,253 

138 
— 
— 

23 
161 

(a) For the years ended December 31, 2020 and 2019, the Bancorp recorded $42 and $48, respectively, in both losses charged-off and recoveries of losses charged-

off related to customer defaults on point-of-sale consumer loans for which the Bancorp obtained recoveries under third-party credit enhancements.

(b) The ALLL and Reserve for unfunded commitments were calculated under the expected loss methodology upon the adoption of ASU 2016-13 on January 1, 2020.
(c)

The ALLL and Reserve for unfunded commitments were calculated under the incurred loss methodology for periods ending prior to January 1, 2020.

As  shown  in  Table  60,  the  ALLL  as  a  percent  of  portfolio  loans  and  leases  was  2.25%  at  December  31,  2020,  compared  to  1.10%  at 
December 31, 2019. The ALLL was $2.5 billion and $1.2 billion at December 31, 2020 and 2019, respectively. 

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TABLE 60:  Attribution of Allowance for Loan and Lease Losses to Portfolio Loans and Leases
As of December 31 ($ in millions)
Attributed ALLL:

2019(b)

2020(a)

2018(b)

2017(b)

2016(b)

Commercial and industrial loans
Commercial mortgage loans
Commercial construction loans
Commercial leases
Residential mortgage loans
Home equity
Indirect secured consumer loans
Credit card
Other consumer loans
Unallocated

Total ALLL
Portfolio loans and leases:

Commercial and industrial loans
Commercial mortgage loans
Commercial construction loans
Commercial leases
Residential mortgage loans
Home equity
Indirect secured consumer loans
Credit card
Other consumer loans

Total portfolio loans and leases
Attributed ALLL as a percent of respective portfolio loans and leases:

Commercial and industrial loans
Commercial mortgage loans
Commercial construction loans
Commercial leases
Residential mortgage loans
Home equity
Indirect secured consumer loans
Credit card
Other consumer loans
Unallocated (as a percent of portfolio loans and leases)

Total ALLL as a percent of portfolio loans and leases
Total ACL as a percent of portfolio loans and leases

$ 

$ 

901 
402 
124 
29 
294 
201 
131 
252 
119 
      N/A
2,453 

$ 

49,665 
10,602 
5,815 
2,915 
15,928 
5,183 
13,653 
2,007 
3,014 
$  108,782 

 1.81 %
 3.79 
 2.13 
 0.99 
 1.85 
 3.88 
 0.96 
 12.56 
 3.95 
      N/A

 2.25 %
 2.41 

561   
87   
45   
17   
73   
37   
53   
168   
40   
121   
1,202   

50,542   
10,963   
5,090   
3,363   
16,724   
6,083   
11,538   
2,532   
2,723   
109,558   

 1.11 
 0.79 
 0.88 
 0.51 
 0.44 
 0.61 
 0.46 
 6.64 
 1.47 
 0.11 
 1.10 
 1.23 

515   
80   
32   
18   
81   
36   
42   
156   
33   
110   
1,103   

44,340   
6,974   
4,657   
3,600   
15,504   
6,402   
8,976   
2,470   
2,342   
95,265   

 1.16 
 1.15 
 0.69 
 0.50 
 0.52 
 0.56 
 0.47 
 6.32 
 1.41 
 0.12 
 1.16 
 1.30 

651   
65   
23   
14   
89   
46   
38   
117   
33   
120   
1,196   

41,170   
6,604   
4,553   
4,068   
15,591   
7,014   
9,112   
2,299   
1,559   
91,970   

 1.58 
 0.98 
 0.51 
 0.34 
 0.57 
 0.66 
 0.42 
 5.09 
 2.12 
 0.13 
 1.30 
 1.48 

718 
82 
16 
15 
96 
58 
42 
102 
12 
112 
1,253 

41,676 
6,899 
3,903 
3,974 
15,051 
7,695 
9,983 
2,237 
680 
92,098 

 1.72 
 1.19 
 0.41 
 0.38 
 0.64 
 0.75 
 0.42 
 4.56 
 1.76 
 0.12 
 1.36 
 1.54 

(a) The ALLL and ACL were calculated under the expected loss methodology upon the adoption of ASU 2016-13 on January 1, 2020.
(b) The ALLL and ACL were calculated under the incurred loss methodology for periods ending prior to January 1, 2020.

As previously mentioned, the Bancorp adopted ASU 2016-13 on January 1, 2020. Based on portfolio characteristics and economic conditions 
and expectations as of January 1, 2020, the Bancorp recorded a combined increase to the ALLL and reserve for unfunded commitments on 
January 1, 2020 of approximately $653 million upon the adoption of ASU 2016-13. The increase in the ALLL at the date of adoption was 
primarily attributable to longer duration home equity and residential mortgage loans.

The  Bancorp’s  ALLL  may  vary  significantly  from  period  to  period  after  the  adoption  date  as  it  will  be  based  on  changes  in  economic 
conditions,  economic  forecasts  and  the  composition  and  credit  quality  of  the  Bancorp’s  loan  and  lease  portfolio.  The  adoption  of  ASU 
2016-13 will also have an impact on the provision for credit losses in periods after adoption, which could differ materially from historical 
trends. For additional information on ASU 2016-13, refer to Note 1 of the Notes to Consolidated Financial Statements.

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INTEREST RATE AND PRICE RISK MANAGEMENT 
Interest rate risk is the risk to earnings or capital arising from movement of interest rates. This risk primarily impacts the Bancorp’s income 
categories  through  changes  in  interest  income  on  earning  assets  and  the  cost  of  interest-bearing  liabilities,  and  through  fee  items  that  are 
related to interest sensitive activities such as mortgage origination and servicing income and through earnings credits earned on commercial 
deposits  that  offset  commercial  deposit  fees.  Price  risk  is  the  risk  to  earnings  or  capital  arising  from  changes  in  the  value  of  financial 
instruments  and  portfolios  due  to  movements  in  interest  rates,  volatilities,  foreign  exchange  rates,  equity  prices  and  commodity  prices. 
Management considers interest rate risk a prominent market risk in terms of its potential impact on earnings. Interest rate risk may occur for 
any one or more of the following reasons:

•
•
•

Assets and liabilities mature or reprice at different times;
Short-term and long-term market interest rates change by different amounts; or
The expected maturities of various assets or liabilities shorten or lengthen as interest rates change.

In  addition  to  the  direct  impact  of  interest  rate  changes  on  NII  and  interest-sensitive  fees,  interest  rates  can  impact  earnings  through  their 
effect  on  loan  and  deposit  demand,  credit  losses,  mortgage  origination  volumes,  the  value  of  servicing  rights  and  other  sources  of  the 
Bancorp’s earnings. Changes in interest rates and other market factors can impact earnings through changes in the value of portfolios, if not 
appropriately hedged. Stability of the Bancorp’s net income is largely dependent upon the effective management of interest rate risk and to a 
lesser extent price risk. Management continually reviews the Bancorp’s on- and off-balance sheet composition, earnings flows, and hedging 
strategies and models interest rate risk and price risk exposures, and possible actions to manage these risks, given numerous possible future 
interest rate and market factor scenarios. A series of Policy Limits and Key Risk Indicators are employed to ensure that risks are managed 
within the Bancorp’s risk tolerance for interest rate risk and price risk.

In addition to the traditional forms of interest rate risk discussed in this section, the Bancorp is exposed to interest rate risk associated with the 
retirement and replacement of LIBOR. For more information on the LIBOR transition, refer to the Overview section of MD&A. 

The  Commercial  and  Wealth  and  Asset  Management  lines  of  business  manage  price  risk  for  capital  markets  sales  and  trading  activities 
related to their respective businesses. The Mortgage line of business manages price risk for the origination and sale of conforming residential 
mortgage  loans  to  government  agencies  and  government-sponsored  enterprises.  The  Bancorp’s  Treasury  department  manages  interest  rate 
risk  and  price  risk  for  all  other  activities.  Independent  oversight  is  provided  by  ERM,  and  key  risk  indicators  and  Board-approved  policy 
limits are used to ensure risks are managed within the Bancorp’s risk tolerance.

The  Bancorp’s  Market  Risk  Management  Committee,  which  includes  senior  management  representatives,  is  accountable  to  the  ERMC, 
provides oversight and monitors price risk for the capital markets sales and trading activities. The Bancorp’s ALCO, which includes senior 
management representatives and is accountable to the ERMC, provides oversight and monitors interest rate and price risks for Mortgage and 
Treasury activities. 

Net Interest Income Sensitivity 
The Bancorp employs a variety of measurement techniques to identify and manage its interest rate risk, including the use of an NII simulation 
model to analyze the sensitivity of NII to changes in interest rates. The model is based on contractual and estimated cash flows and repricing 
characteristics  for  all  of  the  Bancorp’s  assets,  liabilities  and  off-balance  sheet  exposures  and  incorporates  market-based  assumptions 
regarding the effect of changing interest rates on the prepayment rates of certain assets and attrition rates of certain liabilities. The model also 
includes senior management’s projections of the future volume and pricing of each of the product lines offered by the Bancorp as well as 
other pertinent assumptions. Actual results may differ from simulated results due to timing, magnitude and frequency of interest rate changes, 
deviations from projected assumptions, as well as from changes in market conditions and management strategies. 

As of December 31, 2020, the Bancorp’s interest rate risk exposure is governed by a risk framework that utilizes the change in NII over 12-
month and 24-month horizons assuming a 200 bps parallel ramped increase in interest rates. Given the unlikely probability associated with a 
potential negative rate environment, the Bancorp does not have a policy limit for scenarios that include negative rates. Therefore, the Bancorp 
has no policy limit for a scenario with a decrease in interest rates currently in effect as the Federal Funds target range is currently between 
zero and 25 basis points. However, the Bancorp routinely analyzes various potential and extreme scenarios, including ramps, shocks and non-
parallel  shifts  in  rates,  including  negative  rate  scenarios,  to  assess  where  risks  to  net  interest  income  persist  or  develop  as  changes  in  the 
balance sheet and market rates evolve. Additionally, the Bancorp routinely evaluates its exposures to changes in the bases between interest 
rates. The ongoing COVID-19 pandemic has caused significant changes to interest rates, volatilities, and the composition of the Bancorp’s 
balance  sheet,  including  significant  increases  in  deposit  funding  related  to  stimulus  programs,  which  has  resulted  in  an  excess  liquidity 
position. The excess liquidity is likely to continue negatively impacting net interest margin if short-term interest rates hold steady or move 
lower,  but  may  be  partially  offset  by  the  amortization  of  fees  related  to  PPP  loans  and  investment  opportunities  should  the  yield  curve 
continue steepening.

In order to recognize the risk of noninterest-bearing demand deposit balance run-off in a rising interest rate environment, the Bancorp’s NII 
sensitivity  modeling  assumes  that  approximately  $5  billion  of  additional  demand  deposit  balances  run-off  over  24  months  above  what  is 
included in senior management’s baseline projections for each 100 bps increase in short-term market interest rates. Similarly, the Bancorp’s 
NII sensitivity modeling incorporates approximately $5 billion of incremental growth in noninterest-bearing deposit balances over 24 months 

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above senior management’s baseline projections for each 100 bps decrease in short-term market interest rates. The incremental balance run-
off  and  growth  are  modeled  to  flow  into  and  out  of  funding  products  that  reprice  in  conjunction  with  short-term  market  rate  changes  and 
reflect the Bank’s excess liquidity position. 

Another important deposit modeling assumption is the amount by which interest-bearing deposit rates will increase or decrease when market 
interest rates increase or decrease. This deposit repricing sensitivity is known as the beta, and it represents the expected amount by which 
Bancorp deposit rates will change for a given change in short-term market rates. The Bancorp’s NII sensitivity modeling assumes a weighted-
average rising-rate interest-bearing deposit beta of 70% at December 31, 2020, which is approximately 10 to 30 percentage points higher than 
the  average  beta  that  the  Bancorp  experienced  in  the  FRB  tightening  cycles  from  June  2004  to  June  2006  and  from  December  2015  to 
December  2018.  In  the  event  of  further  rate  cuts  by  the  FRB  into  negative  territory,  the  Bancorp’s  NII  sensitivity  modeling  assumes  a 
weighted-average falling-rate interest-bearing deposit beta of 35% at December 31, 2020 while maintaining that deposit rates themselves will 
not  become  negative.  In  addition,  the  modeling  assumes  there  is  no  lag  between  the  timing  of  changes  in  market  rates  and  the  timing  of 
deposit repricing despite such timing lags having occurred in prior rate cycles. 

The  Bancorp  continually  evaluates  the  sensitivity  of  its  interest  rate  risk  measures  to  these  important  deposit  modeling  assumptions.  The 
Bancorp also regularly monitors the sensitivity of other important modeling assumptions, such as loan and security prepayments and early 
withdrawals on fixed-rate customer liabilities.

The following table shows the Bancorp’s estimated NII sensitivity profile and ALCO policy limits as of December 31:

TABLE 61:  Estimated NII Sensitivity Profile and ALCO Policy Limits

Change in Interest Rates (bps)
+ 200 Ramp over 12 months
+ 100 Ramp over 12 months
– 25 Ramp over 3 months
– 100 Ramp over 12 months

 % Change in NII (FTE)

2020

12 
Months 
2.93 %
1.69
(1.93)
N/A

13-24 
Months 
7.73
4.95
(2.88)
N/A

ALCO Policy Limits
13-24 
Months 
(6.00)
N/A
N/A
N/A

12 
Months 
(4.00)
N/A
N/A
N/A

% Change in NII (FTE) 

2019

12 
Months 
(0.22)
(0.16)
N/A
(2.66)

13-24 
Months 
3.94
2.07
N/A
(7.90)

ALCO Policy Limits
13-24    
Months    
(6.00)
N/A
N/A
(12.00)

12 
Months 
(4.00)
N/A
N/A
(8.00)

At December 31, 2020, the Bancorp’s NII would benefit in both year one and year two under the parallel rate ramp increases. The Bancorp 
maintains an asymmetric NII sensitivity profile, which is attributable to the level of floating-rate assets, including the predominantly floating-
rate commercial loan portfolio, exceeding the level of floating-rate liabilities due to the increased amount of deposit rates near zero in this low 
interest rate environment and other fixed-rate borrowings. Reductions in the yield of the commercial loan portfolio would be expected to be 
only  partially  offset  by  a  decline  in  the  cost  of  interest-bearing  deposits  in  a  falling-rate  scenario.  However,  proactive  management  of  the 
securities and derivatives portfolios has reduced the ongoing near-term risk to declining market rates and provided significant protection from 
the  decline  in  rates  experienced  as  the  COVID-19  pandemic  unfolded.  The  changes  in  the  estimated  NII  sensitivity  profile  compared  to 
December 31, 2019 were primarily attributable to the impact of the current near-zero interest rate environment on the previously discussed 
interest rate profile and the significant increase in noninterest-bearing and low-cost interest-bearing deposits. The down rate scenarios were 
also impacted by the higher composition of low-cost deposits hitting their floor rates more quickly in the current-year scenarios due to the 
low-rate environment.

Tables 62 and 63 provide the sensitivity of the Bancorp’s estimated NII profile at December 31, 2020 to changes to certain deposit balance 
and deposit repricing sensitivity (betas) assumptions.

The  following  table  includes  the  Bancorp’s  estimated  NII  sensitivity  profile  with  an  immediate  $1  billion  decrease  and  an  immediate  $1 
billion increase in demand deposit balances as of December 31, 2020: 

TABLE 62:  Estimated NII Sensitivity Profile at December 31, 2020 with a $1 Billion Change in Demand Deposit Assumption

Change in Interest Rates (bps)
+ 200 Ramp over 12 months
+ 100 Ramp over 12 months
– 25 Ramp over 3 months

% Change in NII (FTE)

Immediate $1 Billion Balance Decrease

Immediate $1 Billion Balance Increase

12    
Months    

13-24  
Months  

12  
Months  

13-24  
Months  

 2.71 %
 1.58 
 (1.98) 

 7.28 
 4.72 
 (2.94) 

 3.15 
 1.80 
 (1.88) 

 8.19 
 5.18 
 (2.82) 

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The following table includes the Bancorp’s estimated NII sensitivity profile with a 25% increase and a 25% decrease to the corresponding 
deposit beta assumptions as of December 31, 2020:

TABLE 63:  Estimated NII Sensitivity Profile at December 31, 2020 with Deposit Beta Assumptions Changes
% Change in NII (FTE)

Change in Interest Rates (bps)
+ 200 Ramp over 12 months
+ 100 Ramp over 12 months
– 25 Ramp over 3 months

Betas 25% Higher(a)

Betas 25% Lower(b)

12  
Months

13-24  
Months  

12  
Months  

13-24  
Months  

 (0.95) %
 (0.25) 
 (1.80) 

 0.65 
 1.44 
 (2.77) 

 6.81 
 3.62 
 (2.08) 

 14.81 
 8.46 
 (3.01) 

(a)
(b)

Includes weighted-average rising-rate and falling-rate interest-bearing deposit betas of 87% and 44%, respectively.
Includes weighted-average rising-rate and falling-rate interest-bearing deposit betas of 52% and 27%, respectively..

Economic Value of Equity Sensitivity 
The Bancorp also uses EVE as a measurement tool in managing interest rate risk. Whereas the NII sensitivity analysis highlights the impact 
on  forecasted  NII  on  an  FTE  basis  (non-GAAP)  over  one  and  two-year  time  horizons,  EVE  is  a  point-in-time  analysis  of  the  economic 
sensitivity of current positions that incorporates all cash flows over their estimated remaining lives. The EVE of the balance sheet is defined 
as  the  discounted  present  value  of  all  asset  and  net  derivative  cash  flows  less  the  discounted  value  of  all  liability  cash  flows.  Due  to  this 
longer horizon, the sensitivity of EVE to changes in the level of interest rates is a measure of longer-term interest rate risk. EVE values only 
the  current  balance  sheet  and  does  not  incorporate  the  balance  growth  assumptions  used  in  the  NII  sensitivity  analysis.  As  with  the  NII 
simulation  model,  assumptions  about  the  timing  and  variability  of  existing  balance  sheet  cash  flows  are  critical  in  the  EVE  analysis. 
Particularly important are assumptions driving loan and security prepayments and the expected balance attrition and pricing of indeterminate-
lived deposits. 

The following table shows the Bancorp’s estimated EVE sensitivity profile as of December 31:

TABLE 64:  Estimated EVE Sensitivity Profile

2020

2019

Change in Interest Rates (bps)

+ 200 Shock
+ 100 Shock
– 25 Shock
– 150 Shock

% Change in EVE
 (0.05) %
 0.64 
 (0.92) 

               N/A           

ALCO Policy Limit % Change in EVE

ALCO Policy Limit

 (12.00) 
N/A
N/A
N/A

 (5.12) 
 (2.01) 
N/A
 (6.07) 

 (12.00) 
N/A
N/A
 (12.00) 

The EVE sensitivity is neutral in a +200 bps rising-rate scenario at December 31, 2020. The changes in the estimated EVE sensitivity profile 
from  December  31,  2019  were  primarily  related  to  the  low-rate  environment,  growth  in  noninterest-bearing  and  low-cost  interest-bearing 
deposits and the shorter expected lives of prepayable, fixed-rate assets due to the decrease in market interest rates. These items were partially 
offset by continued repositioning of the investment portfolio into securities with less principal cash flows in the near term.

While an instantaneous shift in interest rates is used in this analysis to provide an estimate of exposure, the Bancorp believes that a gradual 
shift  in  interest  rates  would  have  a  much  more  modest  impact.  Since  EVE  measures  the  discounted  present  value  of  cash  flows  over  the 
estimated lives of instruments, the change in EVE does not directly correlate to the degree that earnings would be impacted over a shorter 
time horizon (e.g., the current fiscal year). Further, EVE does not take into account factors such as future balance sheet growth, changes in 
product mix, changes in yield curve relationships and changing product spreads that could mitigate or exacerbate the impact of changes in 
interest rates. The NII simulations and EVE analyses do not necessarily include certain actions that management may undertake to manage 
risk in response to actual changes in interest rates. 

The Bancorp regularly evaluates its exposures to a static balance sheet forecast, LIBOR, Prime Rate and other basis risks, yield curve twist 
risks and embedded options risks. In addition, the impacts on NII on an FTE basis and EVE of extreme changes in interest rates are modeled, 
wherein the Bancorp employs the use of yield curve shocks and environment-specific scenarios.

Use of Derivatives to Manage Interest Rate Risk 
An integral component of the Bancorp’s interest rate risk management strategy is its use of derivative instruments to minimize significant 
fluctuations in earnings caused by changes in market interest rates. Examples of derivative instruments that the Bancorp may use as part of its 
interest rate risk management strategy include interest rate swaps, interest rate floors, interest rate caps, forward contracts, forward starting 
interest rate swaps, options, swaptions and TBA securities.

Tables 65 and 66 show all swap and floor positions that are utilized for purposes of managing the Bancorp’s exposures to the variability of 
interest  rates.  These  positions  are  used  to  convert  the  contractual  interest  rate  index  of  agreed-upon  amounts  of  assets  and  liabilities  (i.e., 

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notional  amounts)  to  another  interest  rate  index  or  to  hedge  forecasted  transactions  for  the  variability  in  cash  flows  attributable  to  the 
contractually specified interest rate. The volume, maturity and mix of portfolio swaps change frequently as the Bancorp adjusts its broader 
interest rate risk management objectives and the balance sheet positions to be hedged. For further information, including the notional amount 
and fair values of these derivatives, refer to Note 15 of the Notes to Consolidated Financial Statements. 

The  following  tables  present  additional  information  about  the  interest  rate  swaps  and  floors  used  in  Fifth  Third’s  asset  and  liability 
management activities: 

TABLE 65:  Weighted-Average Maturity, Receive Rate and Pay Rate on Qualifying Hedging Instruments

As of December 31, 2020 ($ in millions)
Interest rate swaps – cash flow – receive-fixed
Interest rate swaps – fair value – receive-fixed

Total interest rate swaps

Interest rate floors – cash flow – receive-fixed

Notional 
Amount  

Fair Value

Remaining 
(years) 

Receive/ Strike 
Rate  

$ 

$ 
$ 

8,000 
1,955 
9,955 
3,000 

14 
528 
542 
244 

3.0
8.1

4.0

 3.02 %
 5.35 

Index
1 ML
1 ML / 3 ML

 2.25 

1 ML

TABLE 66:  Weighted-Average Maturity, Receive Rate and Pay Rate on Qualifying Hedging Instruments

As of December 31, 2019 ($ in millions)
Interest rate swaps – cash flow – receive-fixed

Interest rate swaps – cash flow – receive-fixed – forward 

starting(a)

Interest rate swaps – fair value – receive-fixed

Total interest rate swaps

Interest rate floors – cash flow – receive-fixed

(a) Forward starting swaps became effective January 2, 2020.

Notional 
Amount  

Fair Value

Remaining 
(years) 

Receive/Strike 
Rate  

$ 

$ 
$ 

7,000 

1,000 
2,705 
10,705 
3,000 

(2) 

— 
393 
391 
115 

3.9

5.0
6.8

5.0

 3.00 %

 3.20 
 4.41 

 2.25 

Index
1 ML

1 ML
1 ML / 3 ML

1 ML

Additionally, as part of its overall risk management strategy relative to its residential mortgage banking activities, the Bancorp enters into 
forward contracts accounted for as free-standing derivatives to economically hedge IRLCs that are also considered free-standing derivatives. 
The Bancorp economically hedges its exposure to residential mortgage loans held for sale through the use of forward contracts and mortgage 
options  as  well.  See  the  Residential  Mortgage  Servicing  Rights  and  Price  Risk  section  for  the  discussion  of  the  use  of  derivatives  to 
economically hedge this exposure. 

The Bancorp also enters into derivative contracts with major financial institutions to economically hedge market risks assumed in interest rate 
derivative contracts with commercial customers. Generally, these contracts have similar terms in order to protect the Bancorp from market 
volatility. Credit risk arises from the possible inability of the counterparties to meet the terms of their contracts, which the Bancorp minimizes 
through collateral arrangements, approvals, limits and monitoring procedures. The Bancorp has risk limits and internal controls in place to 
help ensure excessive risk is not being taken in providing this service to customers. These controls include an independent determination of 
interest  rate  volatility  and  credit  equivalent  exposure  on  these  contracts  and  counterparty  credit  approvals  performed  by  independent  risk 
management.  For  further  information,  including  the  notional  amount  and  fair  values  of  these  derivatives,  refer  to  Note 15  of  the  Notes  to 
Consolidated Financial Statements.

Portfolio Loans and Leases and Interest Rate Risk 
Although the Bancorp’s portfolio loans and leases contain both fixed and floating/adjustable-rate products, the rates of interest earned by the 
Bancorp on the outstanding balances are generally established for a period of time. The interest rate sensitivity of loans and leases is directly 
related to the length of time the rate earned is established. 

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The  following  table  summarizes  the  carrying  value  of  the  Bancorp’s  portfolio  loans  and  leases  expected  cash  flows,  excluding  interest 
receivable, as of December 31, 2020:

TABLE 67:  Portfolio Loans and Leases Expected Cash Flows(a)
($ in millions)

Commercial and industrial loans
Commercial mortgage loans
Commercial construction loans
Commercial leases

Total commercial loans and leases
Residential mortgage loans(b)
Home equity
Indirect secured consumer loans
Credit card
Other consumer loans

Total consumer loans
Total portfolio loans and leases

Less than 1 Year
23,547 
$ 
3,973 
2,966 
829 
31,315 
4,009 
1,421 
4,639 
401 
1,727 
12,197 
43,512 

$ 

1-5 Years 

Over 5 Years

Total        

25,118 
5,722 
2,737 
1,547 
35,124 
6,803 
2,805 
8,160 
1,606 
1,123 
20,497 
55,621 

999 
907 
112 
539 
2,557 
5,116 
957 
854 
— 
164 
7,091 
9,648 

49,665 
10,602 
5,815 
2,915 
68,997 
15,928 
5,183 
13,653 
2,007 
3,014 
39,785 
108,782 

(a) Expected cash flows from portfolio loans and leases do not reflect changes in timing due to hardship programs offered in response to the COVID-19 pandemic 

(b)

which are not expected to be significant.
Includes residential mortgage loans previously sold to GNMA for which the Bancorp is deemed to have regained effective control over under ASC Topic 860, but 
did not exercise its option to repurchase.

The following table displays a summary of expected cash flows, excluding interest receivable, occurring after one year for both fixed and 
floating/adjustable-rate loans and leases as of December 31, 2020: 

TABLE 68:  Portfolio Loans and Leases Expected Cash Flows Occurring After One Year(a)

($ in millions)

Commercial and industrial loans
Commercial mortgage loans
Commercial construction loans
Commercial leases

Total commercial loans and leases
Residential mortgage loans(b)
Home equity
Indirect secured consumer loans
Credit card
Other consumer loans

Total consumer loans
Total portfolio loans and leases

Interest Rate

Fixed  

Floating or Adjustable

$ 

$ 

3,164 
1,461 
46 
2,086 
6,757 
9,510 
370 
9,000 
244 
1,018 
20,142 
26,899 

22,953 
5,168 
2,803 
— 
30,924 
2,409 
3,392 
14 
1,362 
269 
7,446 
38,370 

(a) Expected cash flows from portfolio loans and leases do not reflect changes in timing due to hardship programs offered in response to the COVID-19 pandemic 

(b)

which are not expected to be significant.
Includes residential mortgage loans previously sold to GNMA for which the Bancorp is deemed to have regained effective control over under ASC Topic 860, but 
did not exercise its option to repurchase.

Residential Mortgage Servicing Rights and Price Risk 
The  fair  value  of  the  residential  MSR  portfolio  was  $656  million  and  $993  million  at  December  31,  2020  and  December  31,  2019, 
respectively. The value of servicing rights can fluctuate sharply depending on changes in interest rates and other factors. Generally, as interest 
rates decline and loans are prepaid to take advantage of refinancing, the total value of existing servicing rights declines because no further 
servicing  fees  are  collected  on  repaid  loans.  The  Bancorp  maintains  a  non-qualifying  hedging  strategy  relative  to  its  mortgage  banking 
activity in order to manage a portion of the risk associated with changes in the value of its MSR portfolio as a result of changing interest rates.  

Mortgage rates decreased during the years ended December 31, 2020 and 2019 which caused modeled prepayment speeds to rise. The fair 
value of the MSR portfolio decreased $311 million and $203 million, respectively, due to changes to inputs to the valuation model, including 
prepayment  speeds  and  OAS  assumptions,  and  decreased  $254  million  and  $173  million,  respectively,  due  to  the  impact  of  contractual 
principal payments and actual prepayment activity for the years ended December 31, 2020 and 2019. 

The Bancorp recognized net gains of $309 million and $224 million, respectively, on its non-qualifying hedging strategy during the years 
ended December 31, 2020 and 2019. These amounts included net gains of $2 million and $3 million during the years ended December 31, 
2020  and  2019,  respectively,  on  securities  related  to  the  Bancorp’s  non-qualifying  hedging  strategy.  The  Bancorp  may  adjust  its  hedging 
strategy to reflect its assessment of the composition of its MSR portfolio, the cost of hedging and the anticipated effectiveness of the hedges 

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given  the  economic  environment.  Refer  to  Note  14  of  the  Notes  to  Consolidated  Financial  Statements  for  further  discussion  on  servicing 
rights and the instruments used to hedge price risk on MSRs.

Foreign Currency Risk 
The Bancorp may enter into foreign exchange derivative contracts to economically hedge certain foreign denominated loans. The derivatives 
are classified as free-standing instruments with the revaluation gain or loss being recorded in other noninterest income in the Consolidated 
Statements of Income. The balance of the Bancorp’s foreign denominated loans at December 31, 2020 and 2019 was $655 million and $880 
million,  respectively.  The  Bancorp  also  enters  into  foreign  exchange  contracts  for  the  benefit  of  commercial  customers  to  hedge  their 
exposure  to  foreign  currency  fluctuations.  Similar  to  the  hedging  of  price  risk  from  interest  rate  derivative  contracts  entered  into  with 
commercial  customers,  the  Bancorp  also  enters  into  foreign  exchange  contracts  with  major  financial  institutions  to  economically  hedge  a 
substantial portion of the exposure from client driven foreign exchange activity. The Bancorp has risk limits and internal controls in place to 
help ensure excessive risk is not being taken in providing this service to customers. These controls include an independent determination of 
currency  volatility  and  credit  equivalent  exposure  on  these  contracts,  counterparty  credit  approvals  and  country  limits  performed  by 
independent risk management.

Commodity Risk 
The  Bancorp  also  enters  into  commodity  contracts  for  the  benefit  of  commercial  customers  to  hedge  their  exposure  to  commodity  price 
fluctuations. Similar to the hedging of foreign exchange and price risk from interest rate derivative contracts, the Bancorp also enters into 
commodity  contracts  with  major  financial  institutions  to  economically  hedge  a  substantial  portion  of  the  exposure  from  client  driven 
commodity  activity.  The  Bancorp  may  also  offset  this  risk  with  exchange-traded  commodity  contracts.  The  Bancorp  has  risk  limits  and 
internal  controls  in  place  to  help  ensure  excessive  risk  is  not  taken  in  providing  this  service  to  customers.  These  controls  include  an 
independent  determination  of  commodity  volatility  and  credit  equivalent  exposure  on  these  contracts  and  counterparty  credit  approvals 
performed by independent risk management.

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LIQUIDITY RISK MANAGEMENT 
The  goal  of  liquidity  management  is  to  provide  adequate  funds  to  meet  changes  in  loan  and  lease  demand,  unexpected  levels  of  deposit 
withdrawals and other contractual obligations. Mitigating liquidity risk is accomplished by maintaining liquid assets in the form of cash and 
investment securities, maintaining sufficient unused borrowing capacity in the debt markets and delivering consistent growth in core deposits. 
A  summary  of  certain  obligations  and  commitments  to  make  future  payments  under  contracts  is  included  in  Note  19  of  the  Notes  to 
Consolidated Financial Statements. 

The Bancorp’s Treasury department manages funding and liquidity based on point-in-time metrics as well as forward-looking projections, 
which  incorporate  different  sources  and  uses  of  funds  under  base  and  stress  scenarios.  Liquidity  risk  is  monitored  and  managed  by  the 
Treasury department with independent oversight provided by ERM, and a series of Policy Limits and Key Risk Indicators are established to 
ensure risks are managed within the Bancorp’s risk tolerance. The Bancorp maintains a contingency funding plan that provides for liquidity 
stress testing, which assesses the liquidity needs under varying market conditions, time horizons, asset growth rates and other events. The 
contingency plan provides for ongoing monitoring of unused borrowing capacity and available sources of contingent liquidity to prepare for 
unexpected  liquidity  needs  and  to  cover  unanticipated  events  that  could  affect  liquidity.  The  contingency  plan  also  outlines  the  Bancorp’s 
response to various levels of liquidity stress and actions that should be taken during various scenarios.  

Liquidity  risk  is  monitored  and  managed  for  both  Fifth  Third  Bancorp  and  its  subsidiaries.  The  Bancorp  receives  substantially  all  of  its 
liquidity from dividends from its subsidiaries, primarily Fifth Third Bank, National Association. Subsidiary dividends are supplemented with 
term debt to enable the Bancorp to maintain sufficient liquidity to meet its cash obligations, including debt service and scheduled maturities, 
common and preferred dividends, unfunded commitments to subsidiaries and other planned capital actions in the form of share repurchases. 
Liquidity resources are more limited at the Bancorp, making its liquidity position more susceptible to market disruptions. Bancorp liquidity is 
assessed using a cash coverage horizon, ensuring the entity maintains sufficient liquidity to withstand a period of sustained market disruption 
while meeting its anticipated obligations over an extended stressed horizon. 

The Bancorp’s ALCO, which includes senior management representatives and is accountable to the ERMC, monitors and manages liquidity 
and funding risk within Board-approved policy limits. In addition to the risk management activities of ALCO, the Bancorp has a liquidity risk 
management function as part of ERM that provides independent oversight of liquidity risk management.

Sources of Funds 
The Bancorp’s primary sources of funds relate to cash flows from loan and lease repayments, payments from securities related to sales and 
maturities, the sale or securitization of loans and leases and funds generated by core deposits, in addition to the use of public and private debt 
offerings.

Table  67  of  the  Interest  Rate  and  Price  Risk  Management  subsection  of  the  Risk  Management  section  of  MD&A  illustrates  the  expected 
maturities  from  loan  and  lease  repayments.  Of  the  $37.5  billion  of  securities  in  the  Bancorp’s  available-for-sale  debt  and  other  securities 
portfolio at December 31, 2020, $4.6 billion in principal and interest is expected to be received in the next 12 months and an additional $5.0 
billion  is  expected  to  be  received  in  the  next  13  to  24  months.  For  further  information  on  the  Bancorp’s  securities  portfolio,  refer  to  the 
Investment Securities subsection of the Balance Sheet Analysis section of MD&A. 

Asset-driven liquidity is provided by the Bancorp’s ability to sell or securitize loans and leases. In order to reduce the exposure to interest rate 
fluctuations  and  to  manage  liquidity,  the  Bancorp  has  developed  securitization  and  sale  procedures  for  several  types  of  interest-sensitive 
assets.  A  majority  of  the  long-term,  fixed-rate  single-family  residential  mortgage  loans  underwritten  according  to  FHLMC  or  FNMA 
guidelines are sold for cash upon origination. Additional assets such as certain other residential mortgage loans, certain commercial loans, 
home equity loans, automobile loans and other consumer loans are also capable of being securitized or sold. The Bancorp sold or securitized 
loans  and  leases  totaling  $12.3  billion  during  the  year  ended  December  31,  2020  compared  to  $9.7  billion  during  the  year  ended 
December 31, 2019. For further information, refer to Note 13 and Note 14 of the Notes to Consolidated Financial Statements.

Core deposits have historically provided the Bancorp with a sizeable source of relatively stable and low-cost funds. The Bancorp’s average 
core deposits and average shareholders’ equity funded 86% and 83% of its average total assets for the years ended December 31, 2020 and 
2019, respectively. In addition to core deposit funding, the Bancorp also accesses a variety of other short-term and long-term funding sources, 
which include the use of the FHLB system. Certificates $100,000 and over and certain deposits in the Bancorp’s foreign branch located in the 
Cayman  Islands  are  wholesale  funding  tools  utilized  to  fund  asset  growth.  Management  does  not  rely  on  any  one  source  of  liquidity  and 
manages availability in response to changing balance sheet needs. 

As of December 31, 2020, $4.7 billion of debt or other securities were available for issuance under the current Bancorp’s Board of Directors’ 
authorizations and the Bancorp is authorized to file any necessary registration statements with the SEC to permit ready access to the public 
securities  markets;  however,  access  to  these  markets  may  depend  on  market  conditions.  During  the  year  ended  December  31,  2020,  the 
Bancorp  issued  and  sold  $1.25  billion  in  aggregate  principal  amount  of  senior  fixed-rate  notes  and  issued  in  a  registered  public  offering 
350,000 depositary shares, representing 14,000 shares of 4.50% fixed-rate reset non-cumulative perpetual preferred stock, Series L, for net 
proceeds of approximately $346 million.

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As  of  December  31,  2020,  the  Bank’s  global  bank  note  program  had  a  borrowing  capacity  of  $25.0  billion,  of  which  $19.1  billion  was 
available for issuance. During the year ended December 31, 2020, the Bank issued and sold $1.25 billion in aggregate principal amount of 
senior  fixed-rate  notes.  Additionally,  at  December  31,  2020,  the  Bank  had  approximately  $44.0  billion  of  borrowing  capacity  available 
through secured borrowing sources including the FRB and FHLB. 

Current Liquidity Position
The COVID-19 pandemic has significantly impacted the economic environment, although financial markets, initially supported by Federal 
Reserve programs, have been stable and well-functioning following the onset of the crisis and the early monetary and fiscal response. During 
2020, the Bancorp’s core deposit funding increased, while revolving line of credit utilization and portfolio loans and leases decreased. As a 
result,  the  Bancorp  maintains  a  strong  liquidity  profile  driven  by  strong  core  deposit  funding  and  over  $100  billion  in  current  available 
liquidity. The Bancorp is managing liquidity prudently in the current environment and maintains a liquidity profile focused on core deposit 
and stable long-term funding sources which allows for the effective management of concentration and rollover risk.

As  of  December  31,  2020,  the  Bancorp  has  sufficient  liquidity  to  meet  contractual  obligations  and  all  preferred  and  common  dividends 
without accessing the capital markets or receiving upstream dividends from the Bank subsidiary for 32 months.

Credit Ratings 
The cost and availability of financing to the Bancorp and Bank are impacted by its credit ratings. A downgrade to the Bancorp’s or Bank’s 
credit ratings could affect its ability to access the credit markets and increase its borrowing costs, thereby adversely impacting the Bancorp’s 
or Bank’s financial condition and liquidity. Key factors in maintaining high credit ratings include a stable and diverse earnings stream, strong 
credit quality, strong capital ratios and diverse funding sources, in addition to disciplined liquidity monitoring procedures. 

The  Bancorp’s  and  Bank’s  credit  ratings  are  summarized  in  Table 69.  The  ratings  reflect  the  ratings  agency’s  view  on  the  Bancorp’s  and 
Bank’s capacity to meet financial commitments.*  

*As an investor, you should be aware that a security rating is not a recommendation to buy, sell or hold securities, that it may be subject to 
revision or withdrawal at any time by the assigning rating organization and that each rating should be evaluated independently of any other 
rating. Additional information on the credit rating ranking within the overall classification system is located on the website of each credit 
rating agency. 

TABLE 69:  Agency Ratings

As of February 26, 2021
Fifth Third Bancorp:

Short-term borrowings
Senior debt
Subordinated debt

Fifth Third Bank, National Association:

Short-term borrowings
Short-term deposit
Long-term deposit
Senior debt
Subordinated debt

Moody’s

No rating
Baa1
Baa1

P-2
P-1
Aa3
A3
Baa1

Standard and 
Poor’s

A-2
BBB+
BBB

A-2
No rating
No rating
A-
BBB+

Fitch

F1
A-
BBB+

F1
F1
A
A-
BBB+

DBRS

R-1L
A
AL

R-1M
No rating
AH
AH
A

Rating Agency Outlook for Fifth Third Bancorp and Fifth 

Third Bank, National Association:

Stable

Stable

Negative

Negative

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OPERATIONAL RISK MANAGEMENT 
Operational risk is the risk to current or projected financial condition and resilience arising from inadequate or failed internal processes or 
systems, human errors or misconduct or adverse external events that are neither market- nor credit-related. Operational risk is inherent in the 
Bancorp’s  activities  and  can  manifest  itself  in  various  ways,  including  fraudulent  acts,  business  interruptions,  inappropriate  behavior  of 
employees,  unintentional  failure  to  comply  with  applicable  laws  and  regulations,  poor  design  or  delivery  of  products  and  services,  cyber-
security or physical security incidents and privacy breaches or failure of third parties to perform in accordance with their arrangements. These 
events  could  result  in  financial  losses,  litigation  and  regulatory  fines,  as  well  as  other  damage  to  the  Bancorp.  The  Bancorp’s  risk 
management  goal  is  to  keep  operational  risk  at  appropriate  levels  consistent  with  the  Bancorp’s  risk  appetite,  financial  strength,  the 
characteristics of its businesses, the markets in which it operates and the competitive and regulatory environment to which it is subject.

To  control,  monitor  and  govern  operational  risk,  the  Bancorp  maintains  an  overall  Risk  Management  Framework  which  comprises 
governance oversight, risk assessment, capital measurement, monitoring and reporting as well as a formal three lines of defense approach. 
ERM is responsible for prescribing the framework to the lines of business and corporate functions and providing independent oversight of its 
implementation  (second  line  of  defense).  Business  Controls  groups  are  in  place  in  each  of  the  lines  of  business  to  ensure  consistent 
implementation and execution of managing day-to-day operational risk (first line of defense).

The Bancorp’s risk management framework consists of five integrated components, including identifying, assessing, managing, monitoring 
and independent governance reporting of risk. The corporate Operational Risk Management function within Enterprise Risk is responsible for 
developing and overseeing the implementation of the Bancorp’s approach to managing operational risk. This includes providing governance, 
awareness  and  training,  tools,  guidance  and  oversight  to  support  implementation  of  key  risk  programs  and  systems  as  they  relate  to 
operational risk management, such as risk and control self-assessments, new product/initiative risk reviews, key risk indicators, Third-Party 
Risk Management, cyber-security risk management and review of operational losses. The function is also responsible for developing reports 
that support the proactive management of operational risk across the enterprise. The lines of business and corporate functions are responsible 
for managing the operational risks associated with their areas in accordance with the risk management framework. The framework is intended 
to enable the Bancorp to function with a sound and well-controlled operational environment. These processes support the Bancorp’s goals to 
minimize future operational losses and strengthen the Bancorp’s performance by maintaining sufficient capital to absorb operational losses 
that are incurred.

The Bancorp also maintains a robust information security program to support the management of cyber-security risk within the organization 
with  a  focus  on  prevention,  detection  and  recovery  processes.  Fifth  Third  utilizes  a  wide  array  of  techniques  to  secure  its  operations  and 
proprietary  information  such  as  Board-approved  policies  and  programs,  network  monitoring  and  testing,  access  controls  and  dedicated 
security personnel. Fifth Third has adopted the National Institute of Standards and Technology Cybersecurity Framework for the management 
and  deployment  of  cyber-security  controls  and  is  an  active  participant  in  the  financial  sector  information  sharing  organization  structure, 
known as the Financial Services Information Sharing and Analysis Center. To ensure resiliency of key Bancorp functions, Fifth Third also 
employs redundancy protocols that include a robust business continuity function that works to mitigate any potential impacts to Fifth Third 
customers and its systems.

Fifth Third also focuses on the reporting and escalation of operational control issues to senior management and the Board of Directors. The 
Operational Risk Committee is the key committee that oversees and supports Fifth Third in the management of operational risk across the 
enterprise. The Operational Risk Committee reports to the ERMC, which reports to the Risk and Compliance Joint Committee of the Board of 
Directors of Fifth Third Bancorp and Fifth Third Bank, National Association.

The COVID-19 pandemic has created heightened operational risks and impacts to the Bancorp, including risks related to new systems and 
processes  to  support  remote  work  strategies,  new  customer  hardship  programs  and  functions  that  cannot  be  fully  executed  by  outsourced 
service providers. Additionally, increased external threats have increased fraud and cyber-security risks. These risks continue to be carefully 
managed and monitored to ensure effective controls are in place, with appropriate oversight and governance by the second line of defense. 
Fifth  Third  has  a  defined  pandemic  plan  and  robust  business  continuity  management  process,  which  have  been  leveraged  to  support  the 
continuity of processes across the Bank. Fifth Third’s operational risk management team has been actively engaged to oversee and evaluate 
business changes required to ensure continuity of critical business services with the focus on impacts to customers and Bancorp employees.

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LEGAL AND REGULATORY COMPLIANCE RISK MANAGEMENT 
Legal  and  regulatory  compliance  risk  is  the  risk  of  legal  or  regulatory  sanctions,  financial  loss  or  damage  to  reputation  as  a  result  of 
noncompliance  with  (i)  applicable  laws,  regulations,  rules  and  other  regulatory  requirements  (including  but  not  limited  to  the  risk  of 
consumers  experiencing  economic  loss  or  other  legal  harm  as  a  result  of  noncompliance  with  consumer  protection  laws,  regulations  and 
requirements); (ii) internal policies and procedures, standards of best practice or codes of conduct; and (iii) principles of integrity and fair 
dealing  applicable  to  Fifth  Third’s  activities  and  functions.  Legal  risks  include  the  risk  of  actions  against  the  institution  that  result  in 
unenforceable  contracts,  lawsuits,  legal  sanctions,  or  adverse  judgments,  which  disrupt  or  otherwise  negatively  affect  the  operations  or 
condition of the institution. Failure to effectively manage such risks can elevate the risk level or manifest itself as other types of key risks, 
including  reputational  or  operational  risk.  Fifth  Third  focuses  on  managing  legal  and  regulatory  compliance  risk  in  accordance  with  the 
Bancorp’s integrated risk management framework, which ensures consistent processes for identifying, assessing, managing, monitoring and 
reporting  risks.  The  Bancorp’s  risk  management  goal  is  to  keep  compliance  risk  at  appropriate  levels,  consistent  with  the  Bancorp’s  risk 
appetite.

To mitigate such risks, Compliance Risk Management provides independent oversight to foster consistency and sufficiency in the execution 
of  the  program,  and  ensures  that  lines  of  business  and  support  functions  are  adequately  identifying,  assessing  and  monitoring  legal  and 
regulatory compliance risks and adopting proper mitigation strategies. Moreover, such strategies are modified from time to time to respond to 
new or emerging risks in the environment. Compliance Risk Management and the Legal Division provide guidance to the lines of business 
and enterprise functions, which are ultimately responsible for managing such risks associated with their areas. The Chief Compliance Officer 
is responsible for formulating and directing the strategy, development, implementation, communication and maintenance of the Compliance 
Risk Management program, which implements key compliance processes, including but not limited to, executive- and board-level governance 
and reporting routines, compliance-related policies, risk assessments, key risk indicators, issues tracking, regulatory change management, and 
regulatory  compliance  testing  and  monitoring.  Compliance  Risk  Management  and  the  Legal  Division  partner  with  the  Financial  Crimes 
Division to oversee anti-money laundering processes, and Compliance Risk Management also partners with the Community and Economic 
Development team to oversee the Bancorp’s compliance with the Community Reinvestment Act.

Fifth  Third  also  reports  and  escalates  legal  and  regulatory  compliance  issues  to  senior  management  and  the  Board  of  Directors.  The 
Management  Compliance  Committee,  which  is  chaired  by  the  Chief  Compliance  Officer,  is  the  key  committee  that  oversees  and  supports 
Fifth Third in  the management  of compliance risk across the enterprise. The Management Compliance Committee oversees Bancorp-wide 
compliance issues, industry best practices, legislative developments, regulatory concerns and other leading indicators of legal and regulatory 
compliance risk. The Management Compliance Committee reports to the ERMC, which reports to the Risk and Compliance Joint Committee 
of the Board of Directors of Fifth Third Bancorp and Fifth Third Bank, National Association.

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CAPITAL MANAGEMENT 
Management  regularly  reviews  the  Bancorp’s  capital  levels  to  help  ensure  it  is  appropriately  positioned  under  various  operating 
environments.  The  Bancorp  has  established  a  Capital  Committee  which  is  responsible  for  making  capital  plan  recommendations  to 
management. These recommendations are reviewed by the ERMC and the annual capital plan is approved by the Board of Directors. The 
Capital Committee is responsible for execution and oversight of the capital actions of the capital plan. 

Regulatory Capital Ratios 
The Basel III Final Rule sets minimum regulatory capital ratios as well as defines the measure of “well-capitalized” for insured depository 
institutions. 

TABLE 70:  Prescribed Capital Ratios

CET1 capital:

Fifth Third Bancorp
Fifth Third Bank, National Association

Tier I risk-based capital:
Fifth Third Bancorp
Fifth Third Bank, National Association

Total risk-based capital:
Fifth Third Bancorp
Fifth Third Bank, National Association

Tier I leverage:

Fifth Third Bancorp
Fifth Third Bank, National Association

Minimum

Well-Capitalized

 4.50 %
 4.50 

 6.00 
 6.00 

 8.00 
 8.00 

 4.00 
 4.00 

N/A
 6.50 

 6.00 
 8.00 

 10.00 
 10.00 

N/A
 5.00 

The Bancorp was subject to a capital conservation buffer of 2.5%, in addition to the minimum capital ratios, in order to avoid limitations on 
certain  capital  distributions  and  discretionary  bonus  payments  to  executive  officers  through  September  30,  2020.  On  October  1,  2020,  the 
Bancorp  became  subject  to  the  stress  capital  buffer  requirement  which  replaced  the  capital  conservation  buffer.  During  each  supervisory 
stress testing cycle, the FRB uses the Bancorp’s supervisory stress test to determine its stress capital buffer, subject to a floor of 2.5%.  On 
August 7, 2020, the FRB provided the Bancorp a final stress capital buffer requirement of 2.5% which is effective for the period of October 1, 
2020 to September 30, 2021. After evaluating the Bancorp’s capital plan which was re-submitted on November 5, 2020, the FRB may update 
the Bancorp’s stress capital buffer until March 31, 2021. The Bancorp exceeded these “capital conservation buffer” and “stress capital buffer” 
ratios for all periods presented.

In  April  2018,  the  federal  banking  regulators  proposed  transitional  arrangements  to  permit  banking  organizations  to  phase  in  the  day-one 
impact  of  the  adoption  of  ASU  2016-13,  referred  to  as  CECL,  on  regulatory  capital  over  a  period  of  three  years.  The  proposed  rule  was 
adopted as final effective July 1, 2019. The phase-in provisions of the final rule are optional for a banking organization that experiences a 
reduction in retained earnings due to CECL adoption as of the beginning of the fiscal year in which the banking organization adopts CECL. A 
banking organization that elects the phase-in provisions of the final rule for regulatory capital purposes must phase in 25% of the transitional 
amounts impacting regulatory capital in the first year of adoption of CECL, 50% in the second year, 75% in the third year, with full impact 
beginning in the fourth year.

In March 2020, the banking agencies issued an interim final rule for additional transitional relief to regulatory capital related to the impact of 
the adoption of CECL given the disruption in economic activity caused by the COVID-19 pandemic. The interim final rule provides banking 
organizations that adopt CECL in the 2020 calendar year with the option to delay for two years the estimated impact of CECL on regulatory 
capital, followed by the aforementioned three-year transition period to phase out the aggregate amount of benefit during the initial two-year 
delay for a total five-year transition. The estimated impact of CECL on regulatory capital (modified CECL transitional amount) is calculated 
as the sum of the day-one impact on retained earnings upon adoption of CECL (CECL transitional amount) and the calculated change in the 
ACL relative to the day-one ACL upon adoption of CECL multiplied by a scaling factor of 25%. The scaling factor is used to approximate 
the difference in the ACL under CECL relative to the incurred loss methodology. The modified CECL transitional amount will be calculated 
each  quarter  for  the  first  two  years  of  the  five-year  transition.  The  amount  of  the  modified  CECL  transition  amount  will  be  fixed  as  of 
December 31, 2021 and that amount will be subject to the three-year phase out.

The  Bancorp  adopted  ASU  2016-13  on  January  1,  2020  and  elected  the  five-year  transition  phase-in  option  for  the  impact  of  CECL  on 
regulatory capital with its regulatory filings as of March 31, 2020. The impact of the modified CECL transition amount on the Bancorp’s 
regulatory capital at December 31, 2020 was an increase in capital of approximately $630 million. On a fully phased-in basis, the Bancorp’s 
CET1 ratio would be reduced by 39 basis points as of December 31, 2020. For additional information on ASU 2016-13, refer to Note 1 of the 
Notes to Consolidated Financial Statements.

On July 22, 2019, the federal banking regulators published the Regulatory Capital Simplification final rule in the Federal Register. Under the 
final  rule,  non-advanced  approach  banks,  such  as  the  Bancorp,  will  be  subject  to  simpler  regulatory  capital  requirements  for  mortgage 

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servicing  assets,  certain  deferred  tax  assets  arising  from  temporary  differences  and  investments  in  the  capital  of  unconsolidated  financial 
institutions than those currently applied. The final rule increases the deduction threshold for mortgage servicing assets, certain deferred tax 
assets arising from temporary differences and investments in the capital of unconsolidated financial institutions from 10% to 25% of CET1, 
but  increases  the  risk-weighted  assets  percentage  for  the  non-deducted  elements  from  100%  to  250%.  The  final  rule  pertaining  to  these 
regulatory capital elements was effective on April 1, 2020.

The following table summarizes the Bancorp’s capital ratios as of December 31:

TABLE 71:  Capital Ratios
($ in millions)
Average total Bancorp shareholders’ equity as a percent of average assets
Tangible equity as a percent of tangible assets(a)(c)(d)
Tangible common equity as a percent of tangible assets(a)(c)(d)
Regulatory capital:
CET1 capital(b)
Tier I capital(b)
Total regulatory capital(b)
Risk-weighted assets
Regulatory capital ratios:(b)
CET1 capital
Tier I risk-based capital
Total risk-based capital
Tier I leverage(d)

2020
 11.61 %
 8.18 
 7.11 

2019

2018

2017

2016

 12.14 
 9.52 
 8.44 

 11.23 
 9.63 
 8.71 

 11.69 
 9.79 
 8.83 

 11.57 
 9.72 
 8.77 

$  14,682 
16,797 
21,412 
  141,974 

13,847   
15,616   
19,661   
142,065   

12,534   
13,864   
17,723   
122,432   

12,517   
13,848   
17,887   
117,997   

12,426 
13,756 
17,972 
119,632 

 10.34 %
 11.83 
 15.08 
 8.49 

 9.75 
 10.99 
 13.84 
 9.54 

 10.24 
 11.32 
 14.48 
 9.72 

 10.61 
 11.74 
 15.16 
 10.01 

 10.39 
 11.50 
 15.02 
 9.90 

(a) These are non-GAAP measures. For further information, refer to the Non-GAAP Financial Measures section of MD&A.
(b) Regulatory  capital  ratios  as  of  December  31,  2020  are  calculated  pursuant  to  the  five-year  transition  provision  option  to  phase  in  the  effects  of  CECL  on 

regulatory capital.

(c) Excludes AOCI.
(d) The decrease in these capital ratios is primarily attributable to the Bancorp’s growth of assets during the year ended December 31, 2020.

Capital Planning 
In 2011, the FRB adopted the capital plan rule, which requires BHCs with consolidated assets of $50 billion or more to submit annual capital 
plans  to  the  FRB  for  review.  Under  the  rule,  these  capital  plans  must  include  detailed  descriptions  of  the  following:  the  BHC’s  internal 
processes  for  assessing  capital  adequacy;  the  policies  governing  capital  actions  such  as  common  stock  issuances,  dividends  and  share 
repurchases; and all planned capital actions over a nine-quarter planning horizon. Furthermore, each BHC must report to the FRB the results 
of  stress  tests  conducted  by  the  BHC  under  a  number  of  scenarios  that  assess  the  sources  and  uses  of  capital  under  baseline  and  stressed 
economic conditions.

On  October  10,  2019,  the  Federal  Reserve  Board  adopted  final  rules  to  tailor  certain  prudential  standards  for  large  domestic  and  foreign 
banking organizations. As a result of the EPS Tailoring Rule, the Bancorp is subject to category IV standards, under which the Bancorp is no 
longer  required  to  file  semi-annual,  company-run  stress  tests  with  the  FRB  and  publicly  disclose  the  results.  As  an  institution  subject  to 
category IV standards, the Bancorp is subject to the FRB’s supervisory stress tests every two years, the Board capital plan rule and FR Y-14 
reporting  requirements.  The  supervisory  stress  tests  are  forward-looking  quantitative  evaluations  of  the  impact  of  stressful  economic  and 
financial market conditions on the Bancorp's capital. The Bancorp became subject to category IV standards on December 31, 2019, and the 
requirements outlined above apply to the stress test cycle that started on January 1, 2020. As noted above, the Bancorp remains subject to the 
Board’s capital plan rule, and its requirement to develop and maintain a capital plan, and the Board of Directors of the Bancorp must review 
and approve the capital plan.

On  March  4,  2020,  the  Bancorp  was  informed  by  the  FRB  that  the  deadline  to  submit  the  required  information  related  to  its  capital  plan 
within the FR Y-14A was extended until April 5, 2021, with the exception of the information contained in Schedule C – Regulatory Capital 
Instruments. The information contained in Schedule C remained due on or before April 6, 2020, which the Bancorp submitted as required.

In June 2019, the Bancorp announced its capital distribution capacity of approximately $2 billion for the period of July 1, 2019 through June 
30, 2020. This included the ability to execute share repurchases up to $1.24 billion as well as increase quarterly common stock dividends by 
up to $0.03 per share. These distributions were governed under the FRB’s 2019 extended stress test process for BHCs with less than $250 
billion of total consolidated assets. On March 16, 2020, the Bancorp announced it was temporarily suspending share repurchases that it had 
capacity  to  execute  under  the  2019  CCAR  plan.  The  decision  on  share  repurchases  is  consistent  with  Fifth  Third’s  objective  to  use  the 
Bancorp’s capital and liquidity to provide support to individuals, businesses and the broader economy through lending and other important 
services. Fifth Third did not execute any open market or accelerated share repurchases in 2020.

In June 2020, the FRB took several actions in connection with its announcement of stress test results in light of the uncertainty caused by the 
COVID-19 pandemic. Specifically, for the third quarter of 2020, the FRB required large banking organizations, including the Bancorp, to 

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suspend  share  repurchases,  cap  dividend  payments  to  the  amount  paid  during  the  second  quarter  of  2020,  and  further  limit  dividends 
according to a formula based on recent income. The FRB also required large banking organizations, including the Bancorp, to reevaluate their 
longer-term capital plans, and such organizations will be required to update and resubmit their capital plans later this year to reflect current 
stresses  caused  by  the  COVID-19  pandemic.  The  FRB  may  conduct  additional  analysis  each  quarter  to  determine  if  adjustments  to  this 
response are appropriate.

In September 2020, the Bancorp was informed by the FRB that the capital plan resubmission due date was November 2, 2020, which the 
Bancorp  submitted,  as  required.  Additionally,  on  September  30,  2020  the  FRB  extended  the  third  quarter  of  2020  restrictions  on  share 
repurchases and dividends to the fourth quarter of 2020, and dividends remained limited according to a formula based on recent income.

In December 2020, in connection with its announcement of the stress test resubmission results, the FRB extended the fourth quarter of 2020 
restrictions on share repurchases and dividends to the first quarter of 2021, with modifications.  Specifically, the Bancorp is authorized to pay 
dividends and execute share repurchases according to a formula based on recent income provided the Bancorp does not increase the amount 
of its dividend. For further information on a subsequent event related to an accelerated share repurchase transaction, refer to Note 33 of the 
Notes to Consolidated Financial Statements.

Preferred Stock Transactions 
On July 30, 2020, the Bancorp issued in a registered public offering 350,000 depositary shares, representing 14,000 shares of 4.50%  fixed-
rate  reset  non-cumulative  perpetual  preferred  stock,  Series  L,  for  net  proceeds  of  approximately  $346  million.  Each  preferred  share  has  a 
$25,000 liquidation preference. 

For  more  information  on  the  preferred  stock  offering,  including  disclosure  on  the  redemption  options,  refer  to  Note  25  of  the  Notes  to 
Consolidated Financial Statements.

Dividend Policy and Stock Repurchase Program  
The Bancorp’s common stock dividend policy and stock repurchase program reflect its earnings outlook, desired payout ratios, the need to 
maintain adequate capital levels, the ability of its subsidiaries to pay dividends and the need to comply with safe and sound banking practices 
as well as meet regulatory requirements and expectations. The Bancorp declared dividends per common share of $1.08 and $0.94 during the 
years ended December 31, 2020 and 2019, respectively.

The following table summarizes shares authorized for repurchase as part of publicly announced plans or programs:

TABLE 72:  Share Repurchases
For the years ended December 31
Shares authorized for repurchase at January 1
Additional authorizations
Share repurchases(a)
Shares authorized for repurchase at December 31
Average price paid per share(a)

2020
76,437,348   
—   
—   
76,437,348   
—   

2019
60,564,282 
80,474,957 
(64,601,891) 
76,437,348 
26.05 

$ 

(a) Excludes 1,915,872 and 2,693,318 shares repurchased during the years ended December 31, 2020 and 2019, respectively, in connection with various employee 
compensation  plans.  These  purchases  are  not  included  in  the  calculation  for  average  price  paid  per  share  and  do  not  count  against  the  maximum  number  of 
shares that may yet be repurchased under the Board of Directors’ authorization.

126 Fifth Third Bancorp

 
 
 
 
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MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

OFF-BALANCE SHEET ARRANGEMENTS
In the ordinary course of business, the Bancorp enters into financial transactions that are considered off-balance sheet arrangements as they 
involve varying elements of interest rate, price, credit and liquidity risk in excess of the amounts recognized in the Bancorp’s Consolidated 
Balance Sheets. The Bancorp’s off-balance sheet arrangements include commitments, contingent liabilities, guarantees and transactions with 
non-consolidated VIEs. A brief discussion of these transactions is as follows:

Commitments
The Bancorp has certain commitments to make future payments under contracts, including commitments to extend credit, forward contracts 
related to residential mortgage loans held for sale, letters of credit, purchase obligations, capital commitments for private equity investments 
and capital expenditures. Refer to Note 19 of the Notes to Consolidated Financial Statements for additional information on commitments.

Contingent Liabilities and Guarantees
The  Bancorp  has  performance  obligations  upon  the  occurrence  of  certain  events  provided  in  certain  contractual  arrangements,  including 
residential  mortgage  loans  sold  with  representation  and  warranty  provisions.  Refer  to  Note  19  of  the  Notes  to  Consolidated  Financial 
Statements for additional information on contingent liabilities and guarantees.

Transactions with Non-consolidated VIEs
The Bancorp engages in a variety of activities that involve VIEs, which are legal entities that lack sufficient equity to finance their activities, 
or the equity investors of the entities as a group lack any of the characteristics of a controlling interest. The investments in those entities in 
which the Bancorp was determined not to be the primary beneficiary but holds a variable interest in the entity are accounted for under the 
equity method of accounting or other accounting standards as appropriate and not consolidated. Refer to Note 13 of the Notes to Consolidated 
Financial Statements for additional information on non-consolidated VIEs.

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MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

CONTRACTUAL OBLIGATIONS AND OTHER COMMITMENTS
The Bancorp has certain obligations and commitments to make future payments under contracts. The aggregate contractual obligations and 
commitments at December 31, 2020 are shown in Table 73. As of December 31, 2020, the Bancorp had unrecognized tax benefits that, if 
recognized, would impact the effective tax rate in future periods. Due to the uncertainty of the amounts to be ultimately paid as well as the 
timing of such payments, all uncertain tax liabilities that have not been paid have been excluded from the following table. For further detail 
on the impact of income taxes, refer to Note 22 of the Notes to Consolidated Financial Statements.

TABLE 73: Contractual Obligations and Other Commitments

As of December 31, 2020 ($ in millions)
Contractually obligated payments due by period:

 Deposits with no stated maturity(a)(b)
 Long-term debt(a)(c)
 Time deposits(a)(d)
 Forward contracts related to residential mortgage loans held for 
     sale(f)
 Short-term borrowings(a)(e)
 Operating lease obligations(g)
 Partnership investment commitments(h)
 Purchase obligations and capital expenditures(j)
 Finance lease obligations(g)
 Pension benefit payments(i)

Total contractually obligated payments due by period
Other commitments by expiration period:

 Commitments to extend credit(k)
 Letters of credit(l)

Total other commitments by expiration period

Less than 1
year

1-3 years  

3-5 years  

Greater than
5 years

Total

$ 

$ 

$ 

$ 

154,032 
3,162 
4,413 

2,903 
1,492 
86 
223 
76 
18 
18 
166,423 

26,372 
1,098 
27,470 

— 
3,164 
483 

— 
— 
155 
188 
135 
35 
35 
4,195 

— 
3,997 
132 

— 
— 
123 
30 
59 
27 
34 
4,402 

23,567 
565 
24,132 

16,997 
318 
17,315 

— 
4,650 
21 

— 
— 
246 
37 
— 
78 
66 
5,098 

7,646 
1 
7,647 

154,032 
14,973 
5,049 

2,903 
1,492 
610 
478 
270 
158 
153 
180,118 

74,582 
1,982 
76,564 

(a)

(b)

(c)

(d)

(e)

Interest-bearing  obligations  are  principally  used  to  fund  interest-earning  assets.  Interest  charges  on  contractual  obligations  were  excluded  from  reported 
amounts, as the potential cash outflows would have corresponding cash inflows from interest-earning assets.
Includes demand, interest checking, savings, money market and foreign office deposits. For additional information, refer to the Deposits subsection of the Balance 
Sheet Analysis section of MD&A.
Includes debt obligations with an original maturity of greater than one year. Refer to Note 18 of the Notes to Consolidated Financial Statements for additional 
information on these debt instruments.
Includes other time deposits and certificates $100,000 and over. For additional information, refer to the Deposits subsection of the Balance Sheet Analysis section 
of MD&A.
Includes federal funds purchased and borrowings with an original maturity of less than one year. For additional information, refer to Note 17 of the Notes to 
Consolidated Financial Statements.
Refer to Note 15 of the Notes to Consolidated Financial Statements for additional information on forward contracts to sell residential mortgage loans.

(f)
(g) Refer to Note 10 of the Notes to Consolidated Financial Statements for additional information on lease obligations.
Includes LIHTC investments. For additional information, refer to Note 13 of the Notes to Consolidated Financial Statements.
(h)
Refer to Note 23 of the Notes to Consolidated Financial Statements for additional information on pension obligations.
(i)
(j)
Represents agreements to purchase goods or services and includes commitments to various general contractors for work related to banking center construction.
(k) Commitments  to  extend  credit  are  agreements  to  lend,  typically  having  fixed  expiration  dates  or  other  termination  clauses  that  may  require  payment  of  a  fee. 
Many of the commitments to extend credit may expire without being drawn upon. The total commitment amounts include capital commitments for private equity 
investments and do not necessarily represent future cash flow requirements. For additional information, refer to Note 19 of the Notes to Consolidated Financial 
Statements.
Letters of credit are conditional commitments issued to guarantee the performance of a customer to a third party. For additional information, refer to Note 19 of 
the Notes to Consolidated Financial Statements.

(l)

ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK  
This  information  is  set  forth  in  the  Interest  Rate  and  Price  Risk  Management  section  of  Item  7  of  this  Report  on  pages  114-119  and  is 
incorporated herein by reference. This information contains certain statements that we believe are forward-looking statements. Refer to page 
19 for cautionary information regarding forward-looking statements. 

ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

128 Fifth Third Bancorp

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM 

To the shareholders and the Board of Directors of Fifth Third Bancorp: 

Opinion on the Financial Statements 

We have audited the accompanying consolidated balance sheets of Fifth Third Bancorp and subsidiaries (the “Bancorp”) as of December 31, 
2020 and 2019, the related consolidated statements of income, comprehensive income, changes in equity, and cash flows for each of the three 
years in the period ended December 31, 2020, and the related notes (collectively referred to as the “financial statements”). In our opinion, the 
financial statements present fairly, in all material respects, the financial position of the Bancorp as of December 31, 2020 and 2019, and the 
results of its operations and its cash flows for each of the three years in the period ended December 31, 2020, in conformity with accounting 
principles generally accepted in the United States of America.  

We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the 
Bancorp’s internal control over financial reporting as of December 31, 2020, based on the criteria established in Internal Control—Integrated 
Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission and our report dated February 26, 
2021 expressed an unqualified opinion on the Bancorp’s internal control over financial reporting. 

Change in Accounting Principle

As  discussed  in  Note  1  to  the  Consolidated  Financial  Statements,  the  Bancorp  has  changed  its  method  of  accounting  for  financial  assets 
measured at amortized cost in 2020 due to adoption of ASU 2016-13, Financial Instruments - Credit Losses (Topic 326): Measurement of 
Credit Losses on Financial Instruments.

Basis for Opinion 

These financial statements are the responsibility of the Bancorp’s management. Our responsibility is to express an opinion on the Bancorp’s 
financial statements based on our audits. We are a public accounting firm registered with the PCAOB and are required to be independent with 
respect  to  the  Bancorp  in  accordance  with  the  U.S.  federal  securities  laws  and  the  applicable  rules  and  regulations  of  the  Securities  and 
Exchange Commission and the PCAOB. 

We  conducted  our  audits  in  accordance  with  the  standards  of  the  PCAOB.  Those  standards  require  that  we  plan  and  perform  the  audit  to 
obtain  reasonable  assurance  about  whether  the  financial  statements  are  free  of  material  misstatement,  whether  due  to  error  or  fraud.  Our 
audits included performing procedures to assess the risks of material misstatement of the financial statements, whether due to error or fraud, 
and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts 
and disclosures in the financial statements. Our audits also included evaluating the accounting principles used and significant estimates made 
by management, as well as evaluating the overall presentation of the financial statements. We believe that our audits provide a reasonable 
basis for our opinion. 

Critical Audit Matter 

The  critical  audit  matter  communicated  below  is  a  matter  arising  from  the  current-period  audit  of  the  financial  statements  that  was 
communicated or required to be communicated to the audit committee and that (1) relates to accounts or disclosures that are material to the 
financial  statements  and  (2)  involved  our  especially  challenging,  subjective,  or  complex  judgments.  The  communication  of  critical  audit 
matters does not alter in any way our opinion on the financial statements, taken as a whole, and we are not, by communicating the critical 
audit matter below, providing a separate opinion on the critical audit matter or on the accounts or disclosures to which it relates. 

Allowance for Loan and Lease Losses (“ALLL”) — Qualitative Factors — Commercial Loans—Refer to Note 1 and Note 7 of the 
Notes to Consolidated Financial Statements 

Critical Audit Matter Description 

The Bancorp maintains the ALLL to absorb the amount of credit losses that are expected to be incurred over the remaining contractual terms 
of the related loans and leases. The Bancorp’s methodology for determining the ALLL includes an estimate of expected credit losses on a 
collective  basis  for  groups  of  loans  and  leases  with  similar  risk  characteristics  and  specific  allowances  for  loans  and  leases  which  are 
individually evaluated. 

For loans that are not individually evaluated, the Bancorp develops its estimate of expected credit losses using quantitative models, subject to 
certain  qualitative  adjustments.    The  expected  credit  loss  models  consider  historical  credit  loss  experience,  current  market  and  economic 
conditions, and forecasted changes in market and economic conditions to the extent such forecasts are considered reasonable and supportable. 

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Qualitative factors are used to capture characteristics in the portfolio that impact expected credit losses but that are not fully captured within 
the Bancorp’s quantitative models. 

At  December  31,  2020,  the  key  qualitative  factors  included  adjustments  associated  with  the  current  economic  environment  and  the 
COVID-19 pandemic. These qualitative factors address the incremental loss exposures relating to commercial borrowers in certain industries 
which have been severely impacted by the COVID-19 pandemic or are otherwise experiencing prolonged distress. The qualitative factors also 
include an adjustment to address the impact of unemployment metrics on the expected credit loss models. 

The  ALLL  for  the  commercial  portfolio  segment  was  $1.5  billion  at  December  31,  2020,  which  includes  adjustments  for  the  qualitative 
factors noted above.

Considering  the  estimation  and  judgment  in  determining  adjustments  for  such  qualitative  factors,  our  audit  of  the  ALLL  and  the  related 
disclosures involved subjective judgment about the qualitative adjustments to the commercial portfolio segment ALLL.

How the Critical Audit Matter Was Addressed in the Audit

Our audit procedures related to the qualitative adjustments for the commercial portfolio segment ALLL included the following, among others:

• We tested the effectiveness of the Bancorp’s controls over the qualitative adjustments to the ALLL.
• We assessed the reasonableness of, and evaluated support for, key qualitative adjustments based on market conditions, external 

market data and commercial portfolio performance metrics.

• We tested the completeness and accuracy and evaluated the relevance of the key data used as inputs to the direct impact qualitative 

adjustment estimation process, including: 

◦
◦

Portfolio segment loan balances and other borrower-specific data
Relevant macroeconomic indicators and data

• With the assistance of our credit specialists, we evaluated the methodology and tested the mathematical accuracy of the underlying 

support used as a basis for the qualitative adjustments. 

/s/ Deloitte & Touche LLP

Cincinnati, Ohio 
February 26, 2021 

We have served as the Company’s auditor since 1970.

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CONSOLIDATED BALANCE SHEETS

As of December 31 ($ in millions, except share data)
Assets
Cash and due from banks
Other short-term investments(a)
Available-for-sale debt and other securities(b)
Held-to-maturity securities(c)
Trading debt securities
Equity securities
Loans and leases held for sale(d)
Portfolio loans and leases(a)(e)
Allowance for loan and lease losses(a)
Portfolio loans and leases, net
Bank premises and equipment(f)
Operating lease equipment
Goodwill
Intangible assets
Servicing rights
Other assets(a)
Total Assets
Liabilities
Deposits:

Noninterest-bearing deposits
Interest-bearing deposits(g)

Total deposits
Federal funds purchased
Other short-term borrowings
Accrued taxes, interest and expenses
Other liabilities(a)
Long-term debt(a)
Total Liabilities
Equity
Common stock(h)
Preferred stock(i)
Capital surplus
Retained earnings
Accumulated other comprehensive income
Treasury stock(h)
Total Equity
Total Liabilities and Equity

2020

2019

$ 

$ 

$ 

$ 

$ 

$ 
$ 

3,147   
33,399   
37,513   
11   
560   
313   
4,741   
108,782   
(2,453)   
106,329   
2,088   
777   
4,258   
139   
656   
10,749   
204,680   

57,711   
101,370   
159,081   
300   
1,192   
2,614   
3,409   
14,973   
181,569   

2,051   
2,116   
3,635   
18,384   
2,601   
(5,676)   
23,111   
204,680   

3,278 
1,950 
36,028 
17 
297 
564 
1,400 
109,558 
(1,202) 
108,356 
1,995 
848 
4,252 
201 
993 
9,190 
169,369 

35,968 
91,094 
127,062 
260 
1,011 
2,441 
2,422 
14,970 
148,166 

2,051 
1,770 
3,599 
18,315 
1,192 
(5,724) 
21,203 
169,369 

(a)

Includes $55 and $74 of other short-term investments, $756 and $1,354 of portfolio loans and leases, $(7) and $(7) of ALLL, $5 and $8 of other assets, $2 and $2 
of other liabilities and $656 and $1,253 of long-term debt from consolidated VIEs that are included in their respective captions above at December 31, 2020 and 
2019, respectively. For further information, refer to Note 13.

(b) Amortized cost of $34,982 and $34,966 at December 31, 2020 and 2019, respectively.
(c) Fair value of $11 and $17 at December 31, 2020 and 2019, respectively.
(d)
(e)
(f)
(g)
(h) Common  shares:  Stated  value  $2.22  per  share;  authorized  2,000,000,000;  outstanding  at  December  31,  2020  –  712,760,325  (excludes  211,132,256  treasury 

Includes $1,481 and $1,264 of residential mortgage loans held for sale measured at fair value at December 31, 2020 and 2019, respectively.
Includes $161 and $183 of residential mortgage loans measured at fair value at December 31, 2020 and 2019, respectively.
Includes $35 and $27 of bank premises and equipment held for sale at December 31, 2020 and 2019, respectively. For further information, refer to Note 8.
Includes $351 of interest checking deposits held for sale at December 31, 2020.

(i)

shares), 2019 – 708,915,629 (excludes 214,976,952 treasury shares).
500,000  shares  of  no  par  value  preferred  stock  were  authorized  at  both  December  31,  2020  and  2019.  There  were  422,000  and  436,000  unissued  shares  of 
undesignated no  par value preferred stock at December 31, 2020 and  2019, respectively. Each issued share of no par  value preferred stock has  a liquidation 
preference  of  $25,000.  500,000  shares  of  no  par  value  Class  B  preferred  stock  were  authorized  at  both  December  31,  2020  and  2019.  There  were  300,000 
unissued shares of undesignated no par value Class B preferred stock at both December 31, 2020 and 2019. Each issued share of no par value Class B preferred 
stock has a liquidation preference of $1,000.

        Refer to the Notes to Consolidated Financial Statements.

131 Fifth Third Bancorp

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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CONSOLIDATED STATEMENTS OF INCOME

For the years ended December 31 ($ in millions, except share data)
Interest Income
Interest and fees on loans and leases
Interest on securities
Interest on other short-term investments
Total interest income
Interest Expense
Interest on deposits
Interest on federal funds purchased
Interest on other short-term borrowings
Interest on long-term debt
Total interest expense
Net Interest Income
Provision for credit losses
Net Interest Income After Provision for Credit Losses
Noninterest Income(a)
Service charges on deposits
Commercial banking revenue
Wealth and asset management revenue
Card and processing revenue
Mortgage banking net revenue
Leasing business revenue
Other noninterest income
Securities gains (losses), net
Securities gains (losses), net - non-qualifying hedges on mortgage servicing rights
Total noninterest income
Noninterest Expense(a)
Compensation and benefits
Technology and communications
Net occupancy expense
Leasing business expense
Equipment expense
Card and processing expense
Marketing expense
Other noninterest expense
Total noninterest expense
Income Before Income Taxes
Applicable income tax expense
Net Income
Dividends on preferred stock
Net Income Available to Common Shareholders
Earnings per share - basic
Earnings per share - diluted
Average common shares outstanding - basic
Average common shares outstanding - diluted

$ 

2020

2019

2018

4,424   
1,119   
29   
5,572   

322   
2   
14   
452   
790   
4,782   
1,097   
3,685   

559   
528   
520   
352   
320   
276   
211   
62   
2   
2,830   

5,051   
1,162   
41   
6,254   

892   
29   
28   
508   
1,457   
4,797   
471   
4,326   

565   
460   
487   
360   
287   
270   
1,064   
40   
3   
3,536   

4,078 
1,080 
25 
5,183 

538 
30 
29 
446 
1,043 
4,140 
207 
3,933 

549 
408 
444 
329 
212 
114 
803 
(54) 
(15) 
2,790 

2,590   
362   
350   
140   
130   
121   
104   
921   
4,718   
1,797   
370   
1,427   
104   
1,323   
1.84   
1.83   
714,729,585   
719,735,415   

2,418   
422   
332   
133   
129   
130   
162   
934   
4,660   
3,202   
690   
2,512   
93   
2,419   
3.38   
3.33   
710,433,611   
720,065,498   

2,115 
285 
292 
76 
123 
123 
147 
797 
3,958 
2,765 
572 
2,193 
75 
2,118 
3.11 
3.06 
673,346,168 
685,488,498 

$ 
$ 
$ 

(a) During the first quarter of 2020, certain noninterest income and noninterest expense line items were reclassified to better align disclosures to business activities. 
These reclassifications were retrospectively applied to all prior periods presented. Total noninterest income and noninterest expense did not change as a result of 
these reclassifications.

Refer to the Notes to Consolidated Financial Statements.

132 Fifth Third Bancorp

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME

For the years ended December 31 ($ in millions)
Net Income
Other Comprehensive Income (Loss), Net of Tax:
Unrealized gains (losses) on available-for-sale debt securities:
Unrealized holding gains (losses) arising during the year
Reclassification adjustment for net (gains) losses included in net income

Unrealized gains on cash flow hedge derivatives:

Unrealized holding gains arising during the year
Reclassification adjustment for net (gains) losses included in net income

Defined benefit pension plans, net:

Net actuarial (loss) gain arising during the year
Reclassification of amounts to net periodic benefit costs

Other
Other comprehensive income (loss), net of tax
Comprehensive Income

Refer to the Notes to Consolidated Financial Statements.

2020

2019

2018

$ 

1,427 

2,512 

2,193 

1,153 
(34) 

483 
(187) 

(9) 
7 
(4) 
1,409 
2,836 

$ 

1,046 
(7) 

275 
(13) 

(5) 
8 
— 
1,304 
3,816 

(371) 
9 

169 
2 

1 
7 
— 
(183) 
2,010 

133 Fifth Third Bancorp

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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CONSOLIDATED STATEMENTS OF CHANGES IN EQUITY

Bancorp Shareholders’ Equity

Capital
Surplus

Retained
Earnings

Accumulated
Other
Comprehensive
Income (Loss)

Common
Stock
$  2,051   

Preferred
Stock

1,331    2,790    14,957   

Treasury
Stock
(5,002)   

73   

Total
Bancorp
Shareholders’
Equity

Non-
Controlling
Interests

Total 
Equity
20   16,220 

$  2,051   

6   
1,331    2,790    14,963   

(2) 
71   

(5,002)   

(183) 

2,193 

(499) 

(30) 
(30) 
(15) 

41 

42 

$  2,051   

(4) 
1,331    2,873    16,578   

(112)   

(1,494)   

23   
2   
(6,471)   

$  2,051   

1,331    2,873    16,588   

(112)   

(6,471)   

10 

1,304 

2,512 

(691) 

(30) 
(30) 
(19) 
(4) 
(4) 
(6) 

242 

197 

712 

14   

2 
(3) 
1,770    3,599    18,315   

$  2,051   

1,192   

(1,763)   

2,447   

56   
7   
(5,724)   

16,200   

4 

16,204   
2,193 
(183) 

(499) 

(30) 
(30) 
(15) 
(1,453) 

65 
(2)   
16,250   

10 

16,260   
2,512 
1,304 

(691) 

(30) 
(30) 
(19) 
(4) 
(4) 
(6) 
(1,763) 
242 

4 
20   16,224 
 2,193 
  (183) 

  (499) 

(30) 
(30) 
(15) 
 (1,453) 

65 
(20)   
(22) 
—   16,250 

10 
—   16,260 
 2,512 
 1,304 

  (691) 

(30) 
(30) 
(19) 
(4) 
(4) 
(6) 
 (1,763) 
  242 

197   
3,159   

(197)    — 
197   3,356 

72 
4 

21,203   

72 
4 
—   21,203 

($ in millions, except per share data)
Balance at December 31, 2017
Impact of cumulative effect of change in 

accounting principle

Balance at January 1, 2018
Net income
Other comprehensive loss, net of tax
Cash dividends declared:

Common stock ($0.74 per share)
Preferred stock:(a)

         Series H ($1,275.00 per share)
         Series I ($1,656.24 per share)
         Series J ($1,225.00 per share)
Shares acquired for treasury
Impact of stock transactions under stock 

compensation plans, net

Other
Balance at December 31, 2018
Impact of cumulative effect of change in 

accounting principle

Balance at January 1, 2019
Net income
Other comprehensive income, net of tax
Cash dividends declared:

Common stock ($0.94 per share)
Preferred stock:(a)

         Series H ($1,275.00 per share)
         Series I ($1,656.24 per share)
         Series J ($1,559.42 per share)
         Series K ($357.50 per share)
         Class B, Series A ($20.83 per share)
         Other(b) ($30.00 per share)
Shares acquired for treasury
Issuance of preferred stock
Conversion of outstanding preferred stock 

issued by a Bancorp subsidiary

Impact of MB Financial, Inc. acquisition
Impact of stock transactions under stock 

compensation plans, net

Other
Balance at December 31, 2019

134 Fifth Third Bancorp

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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CONSOLIDATED STATEMENTS OF CHANGES IN EQUITY (continued)

Bancorp Shareholders’ Equity

Capital
Surplus

Retained
Earnings

Accumulated
Other
Comprehensive
Income

1,770    3,599    18,315   

1,192   

Common
Stock
$  2,051   

Preferred
Stock

Total
Bancorp
Shareholders’
Equity

Treasury
Stock
(5,724)   

Non-
Controlling
Interests

Total 
Equity
—   21,203 

($ in millions, except per share data)
Balance at December 31, 2019
Impact of cumulative effect of change in 

accounting principle(c)
Balance at January 1, 2020
Net income
Other comprehensive income, net of tax
Cash dividends declared:

Common stock ($1.08 per share)
Preferred stock:(a)

         Series H ($1,275.00 per share)
         Series I ($1,656.24 per share)
         Series J ($1,043.48 per share)
         Series K ($1,237.52 per share)
         Series L ($468.75 per share)
         Class B, Series A ($60.00 per share)
Issuance of preferred stock
Impact of stock transactions under stock 

compensation plans, net

$  2,051   

(472) 
1,770    3,599    17,843   

1,427 

(780) 

(31) 
(30) 
(12) 
(12) 
(7) 
(12) 

346 

36 

Other
Balance at December 31, 2020

$  2,051   

(2) 
2,116    3,635    18,384   

21,203   

(472) 
20,731   
1,427 
1,409 

(780) 

(31) 
(30) 
(12) 
(12) 
(7) 
(12) 
346 

82 
— 

23,111   

1,192   

(5,724)   

1,409 

46   
2   
(5,676)   

2,601   

  (472) 
—   20,731 
 1,427 
 1,409 

  (780) 

(31) 
(30) 
(12) 
(12) 
(7) 
(12) 
  346 

82 
  — 
—   23,111 

(a) Refer to Note 25 for further information on dividends declared for preferred stock.
(b) Dividends declared for Perpetual Preferred Stock, Series C, of MB Financial, Inc., previously a subsidiary of the Bancorp.
(c) Related to the adoption of ASU 2016-13 as of January 1, 2020. Refer to Note 1 for additional information.

Refer to the Notes to Consolidated Financial Statements.

135 Fifth Third Bancorp

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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CONSOLIDATED STATEMENTS OF CASH FLOWS

For the years ended December 31 ($ in millions)
Operating Activities
Net income
Adjustments to reconcile net income to net cash provided by operating activities:

Provision for credit losses
Depreciation, amortization and accretion
Stock-based compensation expense
(Benefit from) provision for deferred income taxes
Securities (gains) losses, net
MSR fair value adjustment
Net gains on sales of loans and fair value adjustments on loans held for sale
Net losses on disposition and impairment of bank premises and equipment
Net (gains) losses on disposition and impairment of operating lease equipment
Gain related to Vantiv, Inc.’s acquisition of Worldpay Group plc.

     Gain on sale of Worldpay, Inc. shares
     Gain on the TRA associated with Worldpay, Inc.
Proceeds from sales of loans held for sale
Loans originated or purchased for sale, net of repayments
Dividends representing return on equity investments
Net change in:

Equity and trading debt securities
Other assets
Accrued taxes, interest and expenses and other liabilities

Net Cash Provided by Operating Activities
Investing Activities
Proceeds from sales:

AFS securities and other investments
Loans and leases
Bank premises and equipment

Proceeds from repayments / maturities of AFS and HTM securities and other investments
Purchases:

AFS securities and other investments
Bank premises and equipment
MSRs

Proceeds from settlement of BOLI
Proceeds from sales and dividends representing return of equity investments
Net cash (paid) received for acquisitions and divestitures
Net change in:

Other short-term investments and federal funds sold
Portfolio loans and leases
Operating lease equipment

Net Cash Used in Investing Activities
Financing Activities
Net change in deposits
Net change in other short-term borrowings and federal funds purchased
Dividends paid on common and preferred stock
Proceeds from issuance of long-term debt
Repayment of long-term debt
Repurchases of treasury stock and related forward contract
Issuance of preferred stock
Other
Net Cash Provided by (Used in) Financing Activities
(Decrease) Increase in Cash and Due from Banks
Cash and Due from Banks at Beginning of Period
Cash and Due from Banks at End of Period

$ 

2020

2019

2018

$ 

1,427   

2,512   

2,193 

1,097   
492   
123   
(162)   
(69)   
565   
(291)   
31   
(5)   
—   
—   
(74)   
12,481   
(14,767)   
17   

12   
(855)   
349   
371   

1,743   
157   
33   
3,646   

(5,266)   
(305)   
(44)   
19   
69   
(4)   

(31,446)   
(451)   
(53)   
(31,902)   

32,019   
182   
(858)   
2,557   
(2,799)   
—   
346   
(47)   
31,400   
(131)   
3,278   
3,147   

471   
472   
132   
(246)   
(50)   
376   
(137)   
23   
1   
—   
(562)   
(346)   
8,157   
(8,896)   
66   

(29)   
20   
(140)   
1,824   

10,596   
259   
90   
2,271   

(13,959)   
(243)   
(26)   
28   
1,057   
1,210   

(612)   
(1,407)   
(61)   
(797)   

3,742   
(1,494)   
(753)   
3,866   
(4,212)   
(1,763)   
242   
(58)   
(430)   
597   
2,681   
3,278   

207 
360 
127 
30 
69 
83 
(71) 
43 
(6) 
(414) 
(205) 
(20) 
5,199 
(5,378) 
12 

132 
303 
192 
2,856 

12,430 
305 
57 
1,851 

(16,207) 
(192) 
(82) 
16 
604 
(43) 

928 
(3,866) 
58 
(4,141) 

5,673 
(1,688) 
(565) 
2,438 
(2,884) 
(1,453) 
— 
(69) 
1,452 
167 
2,514 
2,681 

Refer to the Notes to Consolidated Financial Statements. Note 2 contains cash payments related to interest and income taxes in addition to non-cash investing and 
financing activities.

136 Fifth Third Bancorp

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

1. Summary of Significant Accounting and Reporting Policies

Nature of Operations
Fifth  Third  Bancorp,  an  Ohio  corporation,  conducts  its  principal  lending,  deposit  gathering,  transaction  processing  and  service  advisory 
activities  through  its  banking  and  non-banking  subsidiaries  from  banking  centers  located  throughout  the  Midwestern  and  Southeastern 
regions of the United States.

Basis of Presentation
The  Consolidated  Financial  Statements  include  the  accounts  of  the  Bancorp  and  its  majority-owned  subsidiaries  and  VIEs  in  which  the 
Bancorp  has  been  determined  to  be  the  primary  beneficiary.  Other  entities,  including  certain  joint  ventures,  in  which  the  Bancorp  has  the 
ability to exercise significant influence over operating and financial policies of the investee, but upon which the Bancorp does not possess 
control, are accounted for by the equity method of accounting and not consolidated. The investments in those entities in which the Bancorp 
does  not  have  the  ability  to  exercise  significant  influence  are  generally  carried  at  fair  value  unless  the  investment  does  not  have  a  readily 
determinable  fair  value.  The  Bancorp  accounts  for  equity  investments  without  a  readily  determinable  fair  value  using  the  measurement 
alternative to fair value, representing the cost of the investment minus any impairment recorded, if any, and plus or minus changes resulting 
from observable price changes in orderly transactions for the identical or a similar investment of the same issuer. Intercompany transactions 
and balances among consolidated entities have been eliminated. Certain prior period data has been reclassified to conform to current period 
presentation.  Specifically,  certain  line  items  within  total  noninterest  income  and  total  noninterest  expense  have  been  reclassified  to  better 
align disclosures to business activities. These reclassifications were retrospectively applied to all prior periods presented. Total noninterest 
income and noninterest expense did not change as a result of these reclassifications.

Use of Estimates
The preparation of financial statements in conformity with U.S. GAAP requires management to make estimates and assumptions that affect 
the amounts reported in the financial statements and accompanying notes. Actual results could differ from those estimates.

Updates to Significant Accounting and Reporting Policies
In conjunction with the prospective adoption of ASU 2016-13 and ASU 2017-04 on January 1, 2020, the Bancorp has updated its accounting 
and reporting policies for investment securities, portfolio loans and leases, the ALLL, the reserve for unfunded commitments and goodwill as 
described below. The accounting and reporting policies for these sections for periods prior to January 1, 2020 are provided in the Significant 
Accounting and Reporting Policies Applicable Prior to January 1, 2020 section below. Refer to the Accounting and Reporting Developments 
section  for  additional  information.  Further,  for  loans  and  leases  that  were  part  of  the  Bancorp’s  COVID-19  customer  relief  programs,  the 
Bancorp has elected certain accounting relief provisions that were provided by the FASB and/or various national banking regulatory agencies. 
Refer to the Regulatory Developments Related to the COVID-19 Pandemic section for additional information.

Cash and Due from Banks
Cash  and  due  from  banks  consist  of  currency  and  coin,  cash  items  in  the  process  of  collection  and  due  from  banks.  Currency  and  coin 
includes both U.S. and foreign currency owned and held at Fifth Third offices and that is in-transit to the FRB. Cash items in the process of 
collection  include  checks  and  drafts  that  are  drawn  on  another  depository  institution  or  the  FRB  that  are  payable  immediately  upon 
presentation  in  the  U.S.  Balances  due  from  banks  include  noninterest-bearing  balances  that  are  funds  on  deposit  at  other  depository 
institutions or the FRB.

Investment Securities
Debt  securities  are  classified  as  held-to-maturity,  available-for-sale  or  trading  on  the  date  of  purchase.  Only  those  securities  which 
management has the intent and ability to hold to maturity are classified as held-to-maturity and reported at amortized cost. Debt securities are 
classified as available-for-sale when, in management’s judgment, they may be sold in response to, or in anticipation of, changes in market 
conditions. Debt securities are classified as trading when bought and held principally for the purpose of selling them in the near term. Trading
debt securities are reported at fair value with unrealized gains and losses included in noninterest income. Available-for-sale debt securities are 
reported at fair value with unrealized gains and losses, net of related deferred income taxes, included in OCI. Accrued interest receivables on 
investment securities are presented in the Consolidated Balance Sheets as a component of other assets.

Available-for-sale debt securities with unrealized losses are reviewed quarterly to determine if the decline in fair value is the result of a credit 
loss or other factors. An allowance for credit losses is recorded against available-for-sale securities to reflect the amount of the unrealized loss 
attributable  to  credit;  however,  this  impairment  is  limited  by  the  amount  that  the  fair  value  is  less  than  the  amortized  cost  basis.  Any 
remaining unrealized loss is recognized through OCI. Changes in the allowance for credit losses are recognized in earnings.

The determination of whether or not a credit loss exists is based on consideration of the cash flows expected to be collected from the debt 
security.  The  Bancorp  develops  these  expectations  after  considering  various  factors  such  as  agency  ratings,  the  financial  condition  of  the 
issuer or underlying obligors, payment history, payment structure of the security, industry and market conditions, underlying collateral and 
other factors which may be relevant based on the facts and circumstances pertaining to individual securities.

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

If  the  Bancorp  intends  to  sell  the  debt  security  or  will  more  likely  than  not  be  required  to  sell  the  debt  security  before  recovery  of  its 
amortized cost basis, then the allowance for credit losses, if previously recorded, is written off and the security’s amortized cost is written 
down to the security’s fair value at the reporting date, with any incremental impairment recorded as a charge to noninterest income. 

Held-to-maturity debt securities are assessed periodically to determine if a valuation allowance is necessary to absorb credit losses expected 
to occur over the remaining contractual life of the securities. The carrying amount of held-to-maturity debt securities is presented net of the 
valuation allowance for credit losses when such an allowance is deemed necessary.

Equity securities with readily determinable fair values not accounted for under the equity method are reported at fair value with unrealized 
gains and losses included in noninterest income in the Consolidated Statements of Income. Equity securities without readily determinable fair 
values are measured at cost minus impairment, if any, plus or minus changes as a result of an observable price change for the identical or 
similar investment of the same issuer. At each quarterly reporting period, the Bancorp performs a qualitative assessment to evaluate whether 
impairment indicators are present. If qualitative indicators are identified, the investment is measured at fair value with the impairment loss 
included in noninterest income in the Consolidated Statements of Income. 

The fair value of a security is determined based on quoted market prices. If quoted market prices are not available, fair value is determined 
based  on  quoted  prices  of  similar  instruments  or  DCF  models  that  incorporate  market  inputs  and  assumptions  including  discount  rates, 
prepayment speeds and loss rates.

Premiums  on  purchased  callable  debt  securities  are  amortized  to  the  earliest  call  date  if  the  call  feature  meets  certain  criteria.  Otherwise, 
premiums are amortized to maturity similar to discounts on callable debt securities.

Realized securities gains or losses are reported within noninterest income in the Consolidated Statements of Income. The cost of securities 
sold is based on the specific identification method.

Portfolio Loans and Leases
Basis of accounting
Portfolio loans and leases are generally reported at the principal amount outstanding, net of unearned income, deferred direct loan origination 
fees and costs and any direct principal charge-offs. Direct loan origination fees and costs are deferred and the net amount is amortized over 
the  estimated  life  of  the  related  loans  as  a  yield  adjustment.  Interest  income  is  recognized  based  on  the  principal  balance  outstanding 
computed using the effective interest method.

Loans  and  leases  acquired  by  the  Bancorp  through  a  purchase  business  combination  are  recorded  at  fair  value  as  of  the  acquisition  date. 
Purchased  loans  and  finance  leases  (including  both  sales-type  leases  and  direct  financing  leases)  are  evaluated  for  evidence  of  credit 
deterioration  at  acquisition  and  recorded  at  their  initial  fair  value.  For  loans  and  finance  leases  that  do  not  exhibit  evidence  of  more-than-
insignificant credit deterioration since origination, the Bancorp does not carry over the acquired company’s ALLL, but upon acquisition will 
record an ALLL and provision for credit losses reflective of credit losses expected to be incurred over the remaining contractual life of the 
acquired loans. Premiums and discounts reflected in the initial fair value are amortized over the contractual life of the loan as an adjustment 
to yield.

For  loans  and  finance  leases  that  exhibit  evidence  of  more-than-insignificant  credit  quality  deterioration  since  origination,  the  Bancorp’s 
estimate of expected credit losses is added to the ALLL upon acquisition and to the initial purchase price of the loans and leases to determine 
the  initial  amortized  cost  basis  for  the  purchased  financial  assets  with  credit  deterioration.  Any  resulting  difference  between  the  initial 
amortized cost basis (as adjusted for expected credit losses) and the par value of the loans and leases at the acquisition date represents the 
non-credit premium or discount, which is amortized over the contractual life of the loan or lease as an adjustment to yield. This method of 
accounting for loans acquired with deteriorated credit quality does not apply to loans carried at fair value or residential mortgage loans held 
for sale. Refer to the Accounting and Reporting Developments section for a discussion on the impact of the adoption of ASU 2016-13 on the 
accounting for purchased loans and finance leases that exhibited evidence of more-than-insignificant credit deterioration since origination at 
the time of purchase.

The Bancorp’s lease portfolio consists of sales-type, direct financing and leveraged leases. Sales-type and direct financing leases are carried 
at the aggregate of lease payments plus estimated residual value of the leased property, less unearned income. Interest income on sales-type 
and direct financing leases is recognized over the term of the lease to achieve a constant periodic rate of return on the outstanding investment.

Leveraged leases, entered into before January 1, 2019, are carried at the aggregate of lease payments (less nonrecourse debt payments) plus 
estimated residual value of the leased property, less unearned income. Interest income on leveraged leases is recognized over the term of the 
lease to achieve a constant rate of return on the outstanding investment in the lease, net of the related deferred income tax liability, in the 
years in which the net investment is positive. Leveraged lease accounting is no longer applied for leases entered into or modified after the 
Bancorp’s adoption of ASU 2016-02, Leases, on January 1, 2019.

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Nonaccrual loans and leases
When  a  loan  is  placed  on  nonaccrual  status,  the  accrual  of  interest,  amortization  of  loan  premium,  accretion  of  loan  discount  and 
amortization/accretion of deferred net direct loan origination fees or costs are discontinued and all previously accrued and unpaid interest is 
charged against income. Commercial loans are placed on nonaccrual status when there is a clear indication that the borrower’s cash flows 
may not be sufficient to meet payments as they become due. Such loans are also placed on nonaccrual status when the principal or interest is 
past due 90 days or more, unless the loan is both well-secured and in the process of collection. The Bancorp classifies residential mortgage 
loans that have principal and interest payments that have become past due 150 days as nonaccrual unless the loan is both well-secured and in 
the process of collection. Residential mortgage loans may stay on nonaccrual status for an extended time as the foreclosure process typically 
lasts longer than 180 days. Home equity loans and lines of credit are reported on nonaccrual status if principal or interest has been in default 
for 90 days or more unless the loan is both well-secured and in the process of collection. Home equity loans and lines of credit that have been 
in default for 60 days or more are also reported on nonaccrual status if the senior lien has been in default 120 days or more, unless the loan is 
both  well  secured  and  in  the  process  of  collection.  Loans  discharged  in  a  Chapter  7  bankruptcy  and  not  reaffirmed  by  the  borrower  are 
classified as collateral-dependent TDRs and placed on nonaccrual status regardless of the borrower’s payment history or capacity to repay in 
the  future.  Residential  mortgage,  home  equity,  automobile  and  other  consumer  loans  that  have  been  modified  in  a  TDR  and  subsequently 
become past due 90 days are placed on nonaccrual status unless the loan is both well-secured and in the process of collection. Commercial 
and credit card loans that have been modified in a TDR are classified as nonaccrual unless such loans have sustained repayment performance 
of  six  months  or  more  and  are  reasonably  assured  of  repayment  in  accordance  with  the  restructured  terms.  Well-secured  loans  are 
collateralized by perfected security interests in real and/or personal property for which the Bancorp estimates proceeds from the sale would be 
sufficient to recover the outstanding principal and accrued interest balance of the loan and pay all costs to sell the collateral. The Bancorp 
considers  a  loan  in  the  process  of  collection  if  collection  efforts  or  legal  action  is  proceeding  and  the  Bancorp  expects  to  collect  funds 
sufficient to bring the loan current or recover the entire outstanding principal and accrued interest balance.

Nonaccrual  commercial  loans  and  nonaccrual  credit  card  loans  are  generally  accounted  for  on  the  cost  recovery  method.  The  Bancorp 
believes the cost recovery method is appropriate for nonaccrual commercial loans and nonaccrual credit card loans because the assessment of 
collectability of the remaining amortized cost basis of these loans involves a high degree of subjectivity and uncertainty due to the nature or 
absence  of  underlying  collateral.  Under  the  cost  recovery  method,  any  payments  received  are  applied  to  reduce  principal.  Once  the  entire 
recorded investment is collected, additional payments received are treated as recoveries of amounts previously charged-off until recovered in 
full, and any subsequent payments are treated as interest income. Nonaccrual residential mortgage loans and other nonaccrual consumer loans 
are generally accounted for on the cash basis method. The Bancorp believes the cash basis method is appropriate for nonaccrual residential 
mortgage and other nonaccrual consumer loans because such loans have generally been written down to estimated collateral values and the 
collectability of the remaining investment involves only an assessment of the fair value of the underlying collateral, which can be measured 
more objectively with a lesser degree of uncertainty than assessments of typical commercial loan collateral. Under the cash basis method, 
interest income is recognized when cash is received, to the extent such income would have been accrued on the loan’s remaining balance at 
the contractual rate. Nonaccrual loans may be returned to accrual status when all delinquent interest and principal payments become current 
in  accordance  with  the  loan  agreement  and  are  reasonably  assured  of  repayment  in  accordance  with  the  contractual  terms  of  the  loan 
agreement, or when the loan is both well-secured and in the process of collection.

Commercial loans on nonaccrual status, including those modified in a TDR, as well as criticized commercial loans with aggregate borrower 
relationships  exceeding  $1  million,  are  subject  to  an  individual  review  to  identify  charge-offs.  The  Bancorp  does  not  have  an  established 
delinquency threshold for partially or fully charging off commercial loans. Residential mortgage loans, home equity loans and lines of credit 
and credit card loans that have principal and interest payments that have become past due 180 days are assessed for a charge-off to the ALLL, 
unless such loans are both well-secured and in the process of collection. Home equity loans and lines of credit are also assessed for charge-off 
to the ALLL when such loans or lines of credit have become past due 120 days if the senior lien is also 120 days past due, unless such loans 
are both well-secured and in the process of collection. Automobile and other consumer loans that have principal and interest payments that 
have  become  past  due 120  days  are  assessed  for  a  charge-off  to  the  ALLL,  unless  such  loans  are  both  well-secured  and  in  the  process  of 
collection.

Restructured loans and leases
A  loan  is  accounted  for  as  a  TDR  if  the  Bancorp,  for  economic  or  legal  reasons  related  to  the  borrower’s  financial  difficulties,  grants  a 
concession  to  the  borrower  that  it  would  not  otherwise  consider.  TDRs  include  concessions  granted  under  reorganization,  arrangement  or 
other provisions of the Federal Bankruptcy Act. A TDR typically involves a modification of terms such as a reduction of the stated interest 
rate or remaining principal amount of the loan, a reduction of accrued interest or an extension of the maturity date at a stated interest rate 
lower than the current market rate for a new loan with similar risk.

The Bancorp measures the impairment loss of a TDR based on the difference between the original loan’s carrying amount and the present 
value  of  expected  future  cash  flows  discounted  at  the  original,  effective  yield  of  the  loan.  Except  for  loans  discharged  in  a  Chapter  7 
bankruptcy  that  are  not  reaffirmed  by  the  borrower,  residential  mortgage  loans,  home  equity  loans,  automobile  loans  and  other  consumer 
loans modified as part of a TDR are maintained on accrual status, provided there is reasonable assurance of repayment and of performance 
according to the modified terms based upon a current, well-documented credit evaluation. Loans discharged in a Chapter 7 bankruptcy and 
not  reaffirmed  by  the  borrower  are  classified  as  collateral-dependent  TDRs  and  placed  on  nonaccrual  status  regardless  of  the  borrower’s 

139 Fifth Third Bancorp

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

payment history or capacity to repay in the future. These loans are returned to accrual status provided there is a sustained payment history of 
twelve months after bankruptcy and collectability is reasonably assured for all remaining contractual payments.

Commercial loans and credit card loans modified as part of a TDR are maintained on accrual status provided there is a sustained payment 
history of six months or more prior to the modification in accordance with the modified terms and collectability is reasonably assured for all 
remaining  contractual  payments  under  the  modified  terms.  TDRs  of  commercial  loans  and  credit  card  loans  that  do  not  have  a  sustained 
payment  history  of  six  months  or  more  in  accordance  with  their  modified  terms  remain  on  nonaccrual  status  until  a  six-month  payment 
history is sustained. In certain cases, commercial TDRs on nonaccrual status may be accounted for using the cash basis method for income 
recognition, provided that full repayment of principal under the modified terms of the loan is reasonably assured.

Residential  mortgage  loans  that  were  restructured  after  receiving  a  forbearance  related  to  the  COVID-19  pandemic  but  that  were  not 
classified as a TDR as a result of the CARES Act are placed on nonaccrual status if they subsequently become past due 90 days unless the 
loan is both well-secured and in the process of collection, consistent with the Bancorp’s treatment of residential mortgage loan TDRs which 
subsequently become past due. Refer to the Regulatory Developments Related to the COVID-19 Pandemic section for additional information.

Loans and Leases Held for Sale
Loans and leases held for sale primarily represent conforming fixed-rate residential mortgage loans originated or acquired with the intent to 
sell in the secondary market and jumbo residential mortgage loans, commercial loans, other residential mortgage loans and other consumer 
loans that management has the intent to sell. Loans and leases held for sale may be carried at the lower of cost or fair value, or carried at fair 
value  where  the  Bancorp  has  elected  the  fair  value  option  of  accounting  under  U.S.  GAAP.  The  Bancorp  has  elected  to  measure  certain 
groups of loans held for sale under the fair value option, including certain residential mortgage loans originated as held for sale and certain 
purchased commercial loans designated as held for sale at acquisition. For loans in which the Bancorp has not elected the fair value option, 
the lower of cost or fair value is determined at the individual loan level.

The fair value of residential mortgage loans held for sale for which the fair value election has been made is estimated based upon mortgage-
backed securities prices and spreads to those prices or, for certain ARM loans, DCF models that may incorporate the anticipated portfolio 
composition,  credit  spreads  of  asset-backed  securities  with  similar  collateral  and  market  conditions.  The  anticipated  portfolio  composition 
includes the effects of interest rate spreads and discount rates due to loan characteristics such as the state in which the loan was originated, the 
loan  amount  and  the  ARM  margin.  These  fair  value  marks  are  recorded  as  a  component  of  noninterest  income  in  mortgage  banking  net 
revenue. For residential mortgage loans that it has originated as held for sale, the Bancorp generally has commitments to sell these loans in 
the secondary market. Gains or losses on sales are recognized in mortgage banking net revenue.

Management’s intent to sell residential mortgage loans classified as held for sale may change over time due to such factors as changes in the 
overall liquidity in markets or changes in characteristics specific to certain loans held for sale. Consequently, these loans may be reclassified 
to loans held for investment and, thereafter, reported within the Bancorp’s residential mortgage class of portfolio loans and leases. In such 
cases,  if  the  fair  value  election  was  made,  the  residential  mortgage  loans  will  continue  to  be  measured  at  fair  value,  which  is  based  on 
mortgage-backed securities prices, interest rate risk and an internally developed credit component.

Loans and leases held for sale are placed on nonaccrual status consistent with the Bancorp’s nonaccrual policy for portfolio loans and leases.

Other Real Estate Owned
OREO,  which  is  included  in  other  assets  in  the  Consolidated  Balance  Sheets,  represents  property  acquired  through  foreclosure  or  other 
proceedings and branch-related real estate no longer intended to be used for banking purposes. OREO is carried at the lower of cost or fair 
value,  less  costs  to  sell.  All  OREO  property  is  periodically  evaluated  for  impairment  and  decreases  in  carrying  value  are  recognized  as 
reductions  in  other  noninterest  income  in  the  Consolidated  Statements  of  Income.  For  government-guaranteed  mortgage  loans,  upon 
foreclosure, a separate other receivable is recognized if certain conditions are met for the amount of the loan balance (principal and interest) 
expected  to  be  recovered  from  the  guarantor.  This  receivable  is  also  included  in  other  assets,  separate  from  OREO,  in  the  Consolidated 
Balance Sheets.

ALLL
The  Bancorp  disaggregates  its  portfolio  loans  and  leases  into  portfolio  segments  for  purposes  of  determining  the  ALLL.  The  Bancorp’s 
portfolio  segments  include  commercial,  residential  mortgage  and  consumer.  The  Bancorp  further  disaggregates  its  portfolio  segments  into 
classes for purposes of monitoring and assessing credit quality based on certain risk characteristics. Classes within the commercial portfolio 
segment include commercial and industrial, commercial mortgage owner-occupied, commercial mortgage nonowner-occupied, commercial 
construction  and  commercial  leasing.  The  residential  mortgage  portfolio  segment  is  also  considered  a  class.  Classes  within  the  consumer 
portfolio segment include home equity, indirect secured consumer, credit card and other consumer loans. For an analysis of the Bancorp’s 
ALLL by portfolio segment and credit quality information by class, refer to Note 7.

The Bancorp maintains the ALLL to absorb the amount of credit losses that are expected to be incurred over the remaining contractual terms 
of  the  related  loans  and  leases.  Contractual  terms  are  adjusted  for  expected  prepayments  but  are  not  extended  for  expected  extensions, 

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renewals  or  modifications  except  in  circumstances  where  the  Bancorp  reasonably  expects  to  execute  a  TDR  with  the  borrower  or  where 
certain extension or renewal options are embedded in the original contract and not unconditionally cancellable by the Bancorp.

Accrued  interest  receivable  on  loans  is  presented  in  the  Consolidated  Financial  Statements  as  a  component  of  other  assets.  When  accrued 
interest is deemed to be uncollectible (typically when a loan is placed on nonaccrual status), interest income is reversed. The Bancorp follows 
established policies for placing loans on nonaccrual status, so uncollectible accrued interest receivable is reversed in a timely manner. As a 
result, the Bancorp has elected not to measure an allowance for credit losses for accrued interest receivable. Refer to the Portfolio Loans and 
Leases section for additional information.

Credit losses are charged and recoveries are credited to the ALLL. The ALLL is maintained at a level the Bancorp considers to be adequate 
and  is  based  on  ongoing  quarterly  assessments  and  evaluations  of  the  collectability  of  loans  and  leases,  including  historical  credit  loss 
experience,  current  and  forecasted  market  and  economic  conditions  and  consideration  of  various  qualitative  factors  that,  in  management’s 
judgment, deserve consideration in estimating credit losses. Provisions for credit losses are recorded for the amounts necessary to adjust the 
ALLL  to  the  Bancorp’s  current  estimate  of  expected  credit  losses  on  portfolio  loans  and  leases.  The  Bancorp’s  strategy  for  credit  risk 
management includes a combination of conservative exposure limits significantly below legal lending limits and conservative underwriting, 
documentation and collections standards. The strategy also emphasizes diversification on a geographic, industry and customer level, regular 
credit examinations and quarterly management reviews of large credit exposures and loans experiencing deterioration of credit quality.

The Bancorp’s methodology for determining the ALLL includes an estimate of expected credit losses on a collective basis for groups of loans 
and leases with similar risk characteristics and specific allowances for loans and leases which are individually evaluated.

Larger commercial loans and leases included within aggregate borrower relationship balances exceeding $1 million that exhibit probable or 
observed  credit  weaknesses,  as  well  as  loans  that  have  been  modified  in  a  TDR,  are  individually  evaluated  for  an  ALLL.  The  Bancorp 
considers  the  current  value  of  collateral,  credit  quality  of  any  guarantees,  the  guarantor’s  liquidity  and  willingness  to  cooperate,  the  loan 
structure and other factors when determining the amount of ALLL. Other factors may include the borrower’s susceptibility to risks presented 
by  the  forecasted  macroeconomic  environment,  the  industry  and  geographic  region  of  the  borrower,  size  and  financial  condition  of  the 
borrower, cash flow and leverage of the borrower and the Bancorp’s evaluation of the borrower’s management. When loans and leases are 
individually evaluated, allowances are determined based on management’s estimate of the borrower’s ability to repay the loan or lease given 
the availability of collateral and other sources of cash flow, as well as an evaluation of legal options available to the Bancorp. Allowances for 
individually evaluated loans and leases that are collateral-dependent are measured based on the fair value of the underlying collateral, less 
expected costs to sell where applicable. Individually evaluated loans and leases that are not collateral-dependent are measured based on the 
present value of expected future cash flows discounted at the loan’s effective interest rate. The Bancorp evaluates the collectability of both 
principal and interest when assessing the need for a loss accrual. Specific allowances on individually evaluated commercial loans and leases, 
including  TDRs,  are  reviewed  quarterly  and  adjusted  as  necessary  based  on  changing  borrower  and/or  collateral  conditions  and  actual 
collection and charge-off experience.

Expected credit losses are estimated on a collective basis for loans and leases that are not individually evaluated. These include commercial 
loans and leases that do not meet the criteria for individual evaluation as well as homogeneous loans and leases in the residential mortgage 
and  consumer  portfolio  segments.  For  collectively  evaluated  loans  and  leases,  the  Bancorp  uses  models  to  forecast  expected  credit  losses 
based on the probability of a loan or lease defaulting, the expected balance at the estimated date of default and the expected loss percentage 
given  a  default.  The  estimate  of  the  expected  balance  at  the  time  of  default  considers  prepayments  and,  for  loans  with  available  credit, 
expected  utilization  rates.  The  Bancorp’s  expected  credit  loss  models  were  developed  based  on  historical  credit  loss  experience  and 
observations of migration patterns for various credit risk characteristics (such as internal credit risk grades, external credit ratings or scores, 
delinquency  status,  loan-to-value  trends,  etc.)  over  time,  with  those  observations  evaluated  in  the  context  of  concurrent  macroeconomic 
conditions. The Bancorp developed its models from historical observations capturing a full economic cycle when possible.

The Bancorp’s expected credit loss models consider historical credit loss experience, current market and economic conditions, and forecasted 
changes in market and economic conditions if such forecasts are considered reasonable and supportable. Generally, the Bancorp considers its 
forecasts to be reasonable and supportable for a period of up to three years from the estimation date. For periods beyond the reasonable and 
supportable forecast period, expected credit losses are estimated by reverting to historical loss information without adjustment for changes in 
economic conditions. This reversion is phased in over a two-year period. The Bancorp evaluates the length of its reasonable and supportable 
forecast period, its reversion period and reversion methodology at least annually, or more often if warranted by economic conditions or other 
circumstances.

The Bancorp also considers qualitative factors in determining the ALLL. Qualitative factors are used to capture characteristics in the portfolio 
that impact expected credit losses but that are not fully captured within the Bancorp’s expected credit loss models. These include adjustments 
for  changes  in  policies  or  procedures  in  underwriting,  monitoring  or  collections,  lending  and  risk  management  personnel  and  results  of 
internal audit and quality control reviews. These may also include adjustments, when deemed necessary, for specific idiosyncratic risks such 
as geopolitical events, natural disasters and their effects on regional borrowers, and changes in product structures. Qualitative factors may 
also be used to address the impacts of unforeseen events on key inputs and assumptions within the Bancorp’s expected credit loss models, 

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such  as  the  reasonable  and  supportable  forecast  period,  changes  to  historical  loss  information  or  changes  to  the  reversion  period  or 
methodology.

When  evaluating  the  adequacy  of  allowances,  consideration  is  also  given  to  regional  geographic  concentrations  and  the  closely  associated 
effect changing economic conditions have on the Bancorp’s customers.

Reserve for Unfunded Commitments
The reserve for unfunded commitments is maintained at a level believed by management to be sufficient to absorb estimated expected credit 
losses related to unfunded credit facilities and is included in other liabilities in the Consolidated Balance Sheets. The determination of the 
adequacy of the reserve is based upon expected credit losses over the remaining contractual life of the commitments, taking into consideration 
the current funded balance and estimated exposure over the reasonable and supportable forecast period. This process takes into consideration 
the  same  risk  elements  that  are  analyzed  in  the  determination  of  the  adequacy  of  the  Bancorp’s  ALLL,  as  previously  discussed.  Net 
adjustments  to  the  reserve  for  unfunded  commitments  are  included  in  the  provision  for  credit  losses  in  the  Consolidated  Statements  of 
Income.

Loan Sales and Securitizations
The Bancorp periodically sells loans through either securitizations or individual loan sales in accordance with its investment policies. The 
sold loans are removed from the Consolidated Balance Sheet and a net gain or loss is recognized in the Consolidated Financial Statements at 
the time of sale. The Bancorp typically isolates the loans through the use of a VIE and thus is required to assess whether the entity holding the 
sold or securitized loans is a VIE and whether the Bancorp is the primary beneficiary and therefore consolidator of that VIE. If the Bancorp 
holds the power to direct activities most significant to the economic performance of the VIE and has the obligation to absorb losses or right to 
receive benefits that could potentially be significant to the VIE, then the Bancorp will generally be deemed the primary beneficiary of the 
VIE. If the Bancorp is determined not to be the primary beneficiary of a VIE but holds a variable interest in the entity, such variable interests 
are  accounted  for  under  the  equity  method  of  accounting  or  other  accounting  standards  as  appropriate.  Refer  to  Note  13  for  further 
information on consolidated and non-consolidated VIEs.

The Bancorp’s loan sales and securitizations are generally structured with servicing retained, which often results in the recording of servicing 
rights. The Bancorp may also purchase servicing rights. The Bancorp has elected to measure all existing classes of its residential mortgage 
servicing  rights  portfolio  at  fair  value  with  changes  in  the  fair  value  of  servicing  rights  reported  in  mortgage  banking  net  revenue  in  the 
Consolidated Statements of Income in the period in which the changes occur.

Servicing rights are valued using internal OAS models. Key economic assumptions used in estimating the fair value of the servicing rights 
include  the  prepayment  speeds  of  the  underlying  loans,  the  weighted-average  life,  the  OAS  and  the  weighted-average  coupon  rate,  as 
applicable.  The  primary  risk  of  material  changes  to  the  value  of  the  servicing  rights  resides  in  the  potential  volatility  in  the  economic 
assumptions used, particularly the prepayment speeds. In order to assist in the assessment of the fair value of servicing rights, the Bancorp 
obtains  external  valuations  of  the  servicing  rights  portfolio  from  third  parties  and  participates  in  peer  surveys  that  provide  additional 
confirmation of the reasonableness of the key assumptions utilized in the internal OAS model.

Fees received for servicing loans owned by investors are based on a percentage of the outstanding monthly principal balance of such loans 
and are included in noninterest income in the Consolidated Statements of Income as loan payments are received. Costs of servicing loans are 
charged to expense as incurred.

Reserve for Representation and Warranty Provisions
Conforming  residential  mortgage  loans  sold  to  unrelated  third  parties  are  generally  sold  with  representation  and  warranty  provisions.  A 
contractual liability arises only in the event of a breach of these representations and warranties and, in general, only when a loss results from 
the breach. The Bancorp may be required to repurchase any previously sold loan or indemnify (make whole) the investor or insurer for which 
the  representation  or  warranty  of  the  Bancorp  proves  to  be  inaccurate,  incomplete  or  misleading.  The  Bancorp  establishes  a  residential 
mortgage  repurchase  reserve  related  to  various  representations  and  warranties  that  reflects  management’s  estimate  of  losses  based  on  a 
combination of factors.

The  Bancorp’s  estimation  process  requires  management  to  make  subjective  and  complex  judgments  about  matters  that  are  inherently 
uncertain,  such  as  future  demand  expectations,  economic  factors  and  the  specific  characteristics  of  the  loans  subject  to  repurchase.  Such 
factors  incorporate  historical  investor  audit  and  repurchase  demand  rates,  appeals  success  rates,  historical  loss  severity  and  any  additional 
information obtained from the GSEs regarding future mortgage repurchase and file request criteria. At the time of a loan sale, the Bancorp 
records  a  representation  and  warranty  reserve  at  the  estimated  fair  value  of  the  Bancorp’s  guarantee  and  continually  updates  the  reserve 
during the life of the loan as losses in excess of the reserve become probable and reasonably estimable. The provision for the estimated fair 
value  of  the  representation  and  warranty  guarantee  arising  from  the  loan  sales  is  recorded  as  an  adjustment  to  the  gain  on  sale,  which  is 
included in  other noninterest  income in the Consolidated Statements of Income at the time of sale. Updates to the reserve are recorded in 
other noninterest expense in the Consolidated Statements of Income.

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Legal Contingencies
The Bancorp and its subsidiaries are parties to numerous claims and lawsuits as well as threatened or potential actions or claims concerning 
matters  arising  from  the  conduct  of  its  business  activities.  The  outcome  of  claims  or  litigation  and  the  timing  of  ultimate  resolution  are 
inherently difficult to predict and significant judgment may be required in the determination of both the probability of loss and whether the 
amount  of  the  loss  is  reasonably  estimable.  The  Bancorp’s  estimates  are  subjective  and  are  based  on  the  status  of  legal  and  regulatory 
proceedings,  the  merit  of  the  Bancorp’s  defenses  and  consultation  with  internal  and  external  legal  counsel.  An  accrual  for  a  potential 
litigation loss is established when information related to the loss contingency indicates both that a loss is probable and that the amount of loss 
can be reasonably estimated. This accrual is included in other liabilities in the Consolidated Balance Sheets and is adjusted from time to time 
as appropriate to reflect changes in circumstances. Legal expenses are recorded in other noninterest expense in the Consolidated Statements 
of Income.

Bank Premises and Equipment and Other Long-Lived Assets
Bank  premises  and  equipment,  including  leasehold  improvements,  are  carried  at  cost  less  accumulated  depreciation  and  amortization. 
Depreciation is calculated using the straight-line method based on estimated useful lives of the assets for book purposes, while accelerated 
depreciation is used for income tax purposes. Amortization of leasehold improvements is computed using the straight-line method over the 
lives of the related leases or useful lives of the related assets, whichever is shorter. Whenever events or changes in circumstances dictate, the 
Bancorp  tests  its  long-lived  assets  for  impairment  by  determining  whether  the  sum  of  the  estimated  undiscounted  future  cash  flows 
attributable to a long-lived asset or asset group is less than the carrying amount of the long-lived asset or asset group through a probability-
weighted approach. In the event the carrying amount of the long-lived asset or asset group is not recoverable, an impairment loss is measured 
as  the  amount  by  which  the  carrying  amount  of  the  long-lived  asset  or  asset  group  exceeds  its  fair  value.  Maintenance,  repairs  and  minor 
improvements are charged to noninterest expense in the Consolidated Statements of Income as incurred.

Lessee Accounting
ROU  assets  and  lease  liabilities  are  recognized  for  all  leases  unless  the  initial  term  of  the  lease  is  twelve  months  or  less.  Lease  costs  for 
operating  leases  are  recognized  on  a  straight-line  basis  over  the  lease  term  unless  another  systematic  basis  is  more  representative  of  the 
pattern of consumption. The lease term includes any renewal period that the Bancorp is reasonably certain to exercise. The Bancorp uses its 
incremental borrowing rate to discount the lease payments if the rate implicit in the lease is not readily determinable. Variable lease payments 
associated with operating leases are recognized in the period in which the obligation for payments is incurred.

For finance leases, the lease liability is measured using the effective interest method such that the liability is increased for interest based on 
the discount rate that is implicit in the lease or the Bancorp’s incremental borrowing rate if the implicit rate cannot be readily determined, 
offset by a decrease in the liability resulting from the periodic lease payments. The ROU asset associated with the finance lease is amortized 
on a straight-line basis unless there is another systematic and rational basis that better reflects how the benefits of the underlying assets are 
consumed over the lease term. The period over which the ROU asset is amortized is generally the lesser of the remaining lease term or the 
remaining useful life of the leased asset. Variable lease payments associated with finance leases are recognized in the period in which the 
obligation for those payments is incurred.

When the lease liability is remeasured to reflect changes to the lease payments as a result of a lease modification, the ROU asset is adjusted 
for the amount of the lease liability remeasurement. If a lease modification reduces the scope of a lease, the ROU asset would be reduced 
proportionately based on the change in the lease liability and the difference between the lease liability adjustment and the resulting ROU asset 
adjustment would be recognized as a gain or loss in the Consolidated Statements of Income. Additionally, the amortization of the ROU asset 
is adjusted prospectively from the date of remeasurement. 

The Bancorp performs impairment assessments for ROU assets when events or changes in circumstances indicate that their carrying values 
may not be recoverable. Any impairment loss is recognized in net occupancy expense. Refer to the Bank Premises and Equipment and Other 
Long-Lived Assets section of this note for further information.

Derivative Financial Instruments
The  Bancorp  accounts  for  its  derivatives  as  either  assets  or  liabilities  measured  at  fair  value  through  adjustments  to  AOCI  and/or  current 
earnings, as appropriate. On the date the Bancorp enters into a derivative contract, the Bancorp designates the derivative instrument as either 
a  fair  value  hedge,  cash  flow  hedge  or  as  a  free-standing  derivative  instrument.  For  a  fair  value  hedge,  changes  in  the  fair  value  of  the 
derivative instrument and changes in the fair value of the hedged asset or liability attributable to the hedged risk are recorded in current period 
net income. For a cash flow hedge, changes in the fair value of the derivative instrument are recorded in AOCI and subsequently reclassified 
to net income in the same period(s) that the hedged transaction impacts net income. For free-standing derivative instruments, changes in fair 
values are reported in current period net income.

When entering into a hedge transaction, the Bancorp formally documents the relationship between the hedging instrument and the hedged 
item, as well as the risk management objective and strategy for undertaking the hedge transaction before the end of the quarter in which the 
transaction is consummated. This process includes linking the derivative instrument designated as a fair value or cash flow hedge to a specific 
asset or liability on the balance sheet or to specific forecasted transactions and the risk being hedged, along with a formal assessment at the 
inception of the hedge as to the effectiveness of the derivative instrument in offsetting changes in fair values or cash flows of the hedged item. 

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The Bancorp continues to assess hedge effectiveness on an ongoing basis using either a qualitative or a quantitative assessment (regression 
analysis). Additionally, the Bancorp may also utilize the shortcut method to evaluate hedge effectiveness for certain qualifying hedges with 
matched  terms  that  permit  the  assumption  of  perfect  offset.  If  the  shortcut  method  is  no  longer  appropriate,  the  Bancorp  would  apply  the 
long-haul method identified at inception of the hedging transaction for assessing hedge effectiveness as long as the hedge is highly effective. 
If it is determined that the derivative instrument is not highly effective as a hedge, hedge accounting is discontinued.

Investments in Qualified Affordable Housing Projects
The Bancorp invests in projects to create affordable housing, revitalize business and residential areas and preserve historic landmarks. These 
investments  are  classified  as  other  assets  on  the  Bancorp’s  Consolidated  Balance  Sheets.  Investments  in  affordable  housing  projects  that 
qualify for LIHTC are accounted for using the proportional amortization method. Under the proportional amortization method, the initial cost 
of  the  investment  is  amortized  in  proportion  to  the  tax  credits  and  other  benefits  received  and  recognized  as  a  component  of  applicable 
income tax expense in the Consolidated Statements of Income. Investments which do not meet the qualification criteria for the proportional 
amortization method are accounted for using the equity method of accounting with impairment associated with the investments recognized in 
other noninterest expense in the Consolidated Statements of Income.

Income Taxes
The  Bancorp  accounts  for  income  taxes  using  the  asset  and  liability  method,  which  requires  the  recognition  of  deferred  tax  assets  and 
liabilities  for  expected  future  tax  consequences.  Under  the  asset  and  liability  method,  deferred  tax  assets  and  liabilities  are  determined  by 
applying the federal and state tax rates to the differences between financial statement carrying amounts and the corresponding tax bases of 
assets and liabilities. Deferred tax assets are also recorded for any tax attributes, such as tax credits and net operating loss carryforwards. The 
net  balances  of  deferred  tax  assets  and  liabilities  are  reported  in  other  assets  and  accrued  taxes,  interest  and  expenses  in  the  Consolidated 
Balance Sheets. Any effect of a change in federal or state tax rates on deferred tax assets and liabilities is recognized in income tax expense in 
the period that includes the enactment date. The Bancorp reflects the expected amount of income tax to be paid or refunded during the year as 
current  income  tax  expense  or  benefit.  Accrued  taxes  represent  the  net  expected  amount  due  to  and/or  from  taxing  jurisdictions  and  are 
reported in accrued taxes, interest and expenses in the Consolidated Balance Sheets.

The Bancorp evaluates the realization of deferred tax assets based on all positive and negative evidence available at the balance sheet date. 
Realization of deferred tax assets is based on the Bancorp’s judgment about relevant factors affecting their realization, including the taxable 
income  within  any  applicable  carry  back  periods,  future  projected  taxable  income,  the  reversal  of  taxable  temporary  differences  and  tax-
planning strategies. The Bancorp records a valuation allowance for deferred tax assets where the Bancorp does not believe that it is more-
likely-than-not that the deferred tax assets will be realized. 

Income tax benefits from uncertain tax positions are recognized in the financial statements only if the Bancorp believes that it is more-likely-
than-not  that  the  uncertain  tax  position  will  be  sustained  based  solely  on  the  technical  merits  of  the  tax  position  and  consideration  of  the 
relevant taxing authority’s widely understood administrative practices and precedents. If the Bancorp does not believe that it is more-likely-
than-not that an uncertain tax position will be sustained, the Bancorp records a liability for the uncertain tax position. If the Bancorp believes 
that it is more likely than not that an uncertain tax position will be sustained, the Bancorp only records a tax benefit for the portion of the 
uncertain tax position where the likelihood of realization is greater than 50% upon settlement with the relevant taxing authority that has full 
knowledge of all relevant information. The Bancorp recognizes interest expense, interest income and penalties related to unrecognized tax 
benefits within current income tax expense. Refer to Note 22 for further discussion regarding income taxes.

Earnings Per Share
Basic earnings per share is computed by dividing net income available to common shareholders by the weighted-average number of shares of 
common stock outstanding during the period. Earnings per diluted share is computed by dividing adjusted net income available to common 
shareholders  by  the  weighted-average  number  of  shares  of  common  stock  and  common  stock  equivalents  outstanding  during  the  period. 
Dilutive  common  stock  equivalents  represent  the  exercise  of  dilutive  stock-based  awards  and  the  dilutive  effect  of  the  settlement  of 
outstanding forward contracts.

The  Bancorp  calculates  earnings  per  share  pursuant  to  the  two-class  method.  The  two-class  method  is  an  earnings  allocation  formula  that 
determines  earnings  per  share  separately  for  common  stock  and  participating  securities  according  to  dividends  declared  and  participation 
rights  in  undistributed  earnings.  For  purposes  of  calculating  earnings  per  share  under  the  two-class  method,  restricted  shares  that  contain 
nonforfeitable  rights  to  dividends  are  considered  participating  securities  until  vested.  While  the  dividends  declared  per  share  on  such 
restricted shares are the same as dividends declared per common share outstanding, the dividends recognized on such restricted shares may be 
less because dividends paid on restricted shares that are expected to be forfeited are reclassified to compensation expense during the period 
when forfeiture is expected.

Goodwill
Business combinations entered into by the Bancorp typically include the recognition of goodwill. U.S. GAAP requires goodwill to be tested 
for impairment at the Bancorp’s reporting unit level on an annual basis, which for the Bancorp is September 30, and more frequently if events
or circumstances indicate that there may be impairment.

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Impairment exists when a reporting unit’s carrying amount of goodwill exceeds its implied fair value. In testing goodwill for impairment, 
U.S.  GAAP  permits  the  Bancorp  to  first  assess  qualitative  factors  to  determine  whether  it  is  more  likely  than  not  that  the  fair  value  of  a 
reporting  unit  is  less  than  its  carrying  amount.  In  this  qualitative  assessment,  the  Bancorp  evaluates  events  and  circumstances  which  may 
include, but are not limited to, the general economic environment, banking industry and market conditions, the overall financial performance 
of the Bancorp, the performance of the Bancorp’s common stock, the key financial performance metrics of the Bancorp’s reporting units and 
events affecting the reporting units to determine if it is not more likely than not that the fair value of a reporting unit is less than its carrying 
amount. If the quantitative impairment test is required or the decision to bypass the qualitative assessment is elected, the Bancorp performs 
the  goodwill  impairment  test  by  comparing  the  fair  value  of  a  reporting  unit  with  its  carrying  amount,  including  goodwill.  If  the  carrying 
amount of the reporting unit exceeds its fair value, an impairment loss is recognized in an amount equal to that excess, limited to the total 
amount of goodwill allocated to that reporting unit. A recognized impairment loss cannot be reversed in future periods even if the fair value 
of the reporting unit subsequently recovers.

The  fair  value  of  a  reporting  unit  is  the  price  that  would  be  received  to  sell  the  unit  as  a  whole  in  an  orderly  transaction  between  market 
participants  at  the  measurement  date.  As  none  of  the  Bancorp’s  reporting  units  are  publicly  traded,  individual  reporting  unit  fair  value 
determinations  cannot  be  directly  correlated  to  the  Bancorp’s  stock  price.  The  determination  of  the  fair  value  of  a  reporting  unit  is  a 
subjective process that involves the use of estimates and judgments, particularly related to cash flows, the appropriate discount rates and an 
applicable control premium. The determination of the fair value of the Bancorp's reporting units includes both an income-based approach and 
a market-based approach. The income-based approach utilizes the reporting unit’s forecasted cash flows (including a terminal value approach 
to estimate cash flows beyond the final year of the forecast) and the reporting unit’s estimated cost of equity as the discount rate. Significant 
management judgment is necessary in the preparation of each reporting unit’s forecasted cash flows surrounding expectations for earnings 
projections, growth and credit loss expectations and actual results may differ from forecasted results. Additionally, the Bancorp determines its 
market  capitalization  based  on  the  average  of  the  closing  price  of  the  Bancorp’s  stock  during  the  month  including  the  measurement  date, 
incorporating  an  additional  control  premium,  and  compares  this  market-based  fair  value  measurement  to  the  aggregate  fair  value  of  the 
Bancorp’s reporting units in order to corroborate the results of the income approach. Refer to Note 11 for further information regarding the 
Bancorp’s goodwill.

Fair Value Measurements
The Bancorp measures certain financial assets and liabilities at fair value in accordance with U.S. GAAP, which defines fair value as the price 
that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement 
date.  The  Bancorp  employs  various  valuation  approaches  to  measure  fair  value  including  the  market,  income  and  cost  approaches.  The 
market approach uses prices or relevant information generated by market transactions involving identical or comparable assets or liabilities. 
The income approach involves discounting future amounts to a single present amount and is based on current market expectations about those 
future amounts. The cost approach is based on the amount that currently would be required to replace the service capacity of the asset.

U.S. GAAP establishes a fair value hierarchy, which prioritizes the inputs to valuation techniques used to measure fair value into three broad 
levels. The fair value hierarchy gives the highest priority to quoted prices in active markets for identical assets or liabilities (Level 1) and the 
lowest  priority  to  unobservable  inputs  (Level  3).  A  financial  instrument’s  categorization  within  the  fair  value  hierarchy  is  based  upon  the 
lowest  level  of  input  that  is  significant  to  the  instrument’s  fair  value  measurement.  The  three  levels  within  the  fair  value  hierarchy  are 
described as follows:

Level  1  –  Quoted  prices  (unadjusted)  in  active  markets  for  identical  assets  or  liabilities  that  the  Bancorp  has  the  ability  to  access  at  the 
measurement date.

Level 2 – Inputs other than quoted prices included within Level 1 that are observable for the asset or liability, either directly or indirectly. 
Level 2 inputs include: quoted prices for similar assets or liabilities in active markets; quoted prices for identical or similar assets or liabilities 
in  markets  that  are  not  active;  inputs  other  than  quoted  prices  that  are  observable  for  the  asset  or  liability;  and  inputs  that  are  derived 
principally from or corroborated by observable market data by correlation or other means.

Level 3 – Unobservable inputs for the asset or liability for which there is little, if any, market activity at the measurement date. Unobservable 
inputs  reflect  the  Bancorp’s  own  assumptions  about  what  market  participants  would  use  to  price  the  asset  or  liability.  The  inputs  are 
developed  based  on  the  best  information  available  in  the  circumstances,  which  might  include  the  Bancorp’s  own  financial  data  such  as 
internally  developed  pricing  models  and  DCF  methodologies,  as  well  as  instruments  for  which  the  fair  value  determination  requires 
significant management judgment.

The  Bancorp’s  fair  value  measurements  involve  various  valuation  techniques  and  models,  which  involve  inputs  that  are  observable,  when 
available.  Valuation  techniques  and  parameters  used  for  measuring  assets  and  liabilities  are  reviewed  and  validated  by  the  Bancorp  on  a 
quarterly basis. Additionally, the Bancorp monitors the fair values of significant assets and liabilities using a variety of methods including the 
evaluation of pricing runs and exception reports based on certain analytical criteria, comparison to previous trades and overall review and 
assessments for reasonableness. The Bancorp may, as a practical expedient, measure the fair value of certain investments on the basis of the 
net  asset  value  per  share  of  the  investment,  or  its  equivalent.  Any  investments  which  are  valued  using  this  practical  expedient  are  not 
classified in the fair value hierarchy. Refer to Note 29 for further information on fair value measurements.

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Stock-Based Compensation
The Bancorp recognizes compensation expense for the grant-date fair value of stock-based awards that are expected to vest over the requisite 
service period. All awards, both those with cliff vesting and graded vesting, are expensed on a straight-line basis over the requisite service 
period.  Awards  to  employees  that  meet  eligible  retirement  status  are  expensed  immediately.  As  compensation  expense  is  recognized,  a 
deferred  tax  asset  is  recorded  that  represents  an  estimate  of  the  future  tax  deduction  from  exercise  or  release  of  restrictions.  At  the  time 
awards  are  exercised,  cancelled,  expire  or  restrictions  are  released,  the  Bancorp  recognizes  an  adjustment  to  income  tax  expense  for  the 
difference between the previously estimated tax deduction and the actual tax deduction realized. For further information on the Bancorp’s 
stock-based compensation plans, refer to Note 26.

Pension Plans
The  Bancorp  uses  an  expected  long-term  rate  of  return  applied  to  the  fair  market  value  of  assets  as  of  the  beginning  of  the  year  and  the 
expected cash flow during the year for calculating the expected investment return on all pension plan assets. Amortization of the net gain or 
loss  resulting  from  experience  different  from  that  assumed  and  from  changes  in  assumptions  (excluding  asset  gains  and  losses  not  yet 
reflected in market-related value) is included as a component of net periodic benefit cost. If, as of the beginning of the year, that net gain or 
loss exceeds 10% of the greater of the projected benefit obligation and the market-related value of plan assets, the amortization is that excess 
divided by the average remaining service period of participating employees expected to receive benefits under the plan. The Bancorp uses a 
third-party  actuary  to  compute  the  remaining  service  period  of  participating  employees.  This  period  reflects  expected  turnover,  pre-
retirement mortality and other applicable employee demographics.

Revenue Recognition
The Bancorp generally measures revenue based on the amount of consideration the Bancorp expects to be entitled for the transfer of goods or 
services to a customer, then recognizes this revenue when or as the Bancorp satisfies its performance obligations under the contract, except in 
transactions  where  U.S.  GAAP  provides  other  applicable  guidance.  When  the  amount  of  consideration  is  variable,  the  Bancorp  will  only 
recognize revenue to the extent that it is probable that the cumulative amount recognized will not be subject to a significant reversal in the 
future. Substantially all of the Bancorp’s contracts with customers have expected durations of one year or less and payments are typically due 
when or as the services are rendered or shortly thereafter. When third parties are involved in providing goods or services to customers, the 
Bancorp recognizes revenue on a gross basis when it has control over those goods or services prior to transfer to the customer; otherwise, 
revenue is recognized for the net amount of any fee or commission. The Bancorp excludes sales taxes from the recognition of revenue and 
recognizes the incremental costs of obtaining contracts as an expense if the period of amortization for those costs would be one year or less.

The Bancorp’s interest income is derived from loans and leases, securities and other short-term investments. The Bancorp recognizes interest 
income in accordance with the applicable guidance in U.S. GAAP for these assets. Refer to the Portfolio Loans and Leases and Investment 
Securities  sections  of  this  footnote  for  further  information.  The  following  provides  additional  information  about  the  components  of 
noninterest income:

•

•

Service  charges  on  deposits  consist  primarily  of  treasury  management  fees  for  commercial  clients,  monthly  service  charges  on 
consumer deposit accounts, transaction-based fees (such as overdraft fees and wire transfer fees), and other deposit account-related 
charges. The Bancorp’s performance obligations for treasury management fees and consumer deposit account service charges are 
typically  satisfied  over  time  while  performance  obligations  for  transaction-based  fees  are  typically  satisfied  at  a  point  in  time. 
Revenues  are  recognized  on  an  accrual  basis  when  or  as  the  services  are  provided  to  the  customer,  net  of  applicable  discounts, 
waivers  and  reversals.  Payments  are  typically  collected  from  customers  directly  from  the  related  deposit  account  at  the  time  the 
transaction is processed and/or at the end of the customer’s statement cycle (typically monthly).
Commercial  banking  revenue  consists  primarily  of  service  fees  and  other  income  related  to  loans  to  commercial  clients, 
underwriting  revenue  recognized  by  the  Bancorp’s  broker-dealer  subsidiary  and  fees  for  other  services  provided  to  commercial 
clients.  Revenue  related  to  loans  is  recognized  in  accordance  with  the  Bancorp’s  policies  for  portfolio  loans  and  leases. 
Underwriting revenue is generally recognized on the trade date, which is when the Bancorp’s performance obligations are satisfied.

• Wealth  and  asset  management  revenue  consists  primarily  of  service  fees  for  investment  management,  custody,  and  trust 
administration services provided to commercial and consumer clients. The Bancorp’s performance obligations for these services are 
generally  satisfied  over  time  and  revenues  are  recognized  monthly  based  on  the  fee  structure  outlined  in  individual  contracts. 
Transaction prices are most commonly based on the market value of assets under management or care and/or a fee per transaction 
processed. The Bancorp also offers certain services for which the performance obligations are satisfied and revenue is recognized at 
a point in time, when the services are performed. Wealth and asset management revenue also includes trailing commissions received 
from investments and annuities held in customer accounts, which are recognized in revenue when the Bancorp determines that it has 
satisfied its performance obligations and has sufficient information to estimate the amount of the commissions to which it expects to 
be entitled.
Leasing  business  revenue  consists  primarily  of  noninterest  income  such  as  operating  lease  income,  leasing  business  solutions 
revenue, lease remarketing fees and lease syndication fees from lease arrangements to commercial clients. Revenue related to leases 
is recognized either in accordance with the Bancorp’s policies for portfolio loans and leases or when the Bancorp’s performance 
obligations are satisfied.
Card and processing revenue consists primarily of ATM fees and interchange fees earned when the Bancorp’s credit and debit cards 
are  processed  through  card  association  networks.  The  Bancorp’s  performance  obligations  are  generally  complete  when  the 

•

•

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transactions  generating  the  fees  are  processed.  Revenue  is  recognized  on  an  accrual  basis  as  such  services  are  performed,  net  of 
certain costs not controlled by the Bancorp (primarily interchange fees charged by credit card associations and expenses of certain 
transaction-based rewards programs offered to customers).

• Mortgage banking net revenue consists primarily of origination fees and gains on loan sales, mortgage servicing fees and the impact 
of  MSRs.  Refer  to  the  Loans  and  Leases  Held  for  Sale  and  Loan  Sales  and  Securitizations  sections  of  this  footnote  for  further 
information.
Other  noninterest  income  includes  certain  fees  derived  from  loans,  BOLI  income,  gains  and  losses  on  other  assets,  and  other 
miscellaneous revenues and gains.

•

Other
Securities  and  other  property  held  by  Fifth  Third  Wealth  and  Asset  Management,  a  division  of  the  Bancorp’s  banking  subsidiary,  in  a 
fiduciary or agency capacity are not included in the Consolidated Balance Sheets because such items are not assets of the subsidiaries.

Other  short-term  investments  have  original  maturities  less  than  one  year  and  primarily  include  interest-bearing  balances  that  are  funds  on 
deposit at other depository institutions or the FRB, federal funds sold and reverse repurchase agreements. The Bancorp uses other short-term 
investments as part of its liquidity risk management activities.

The Bancorp purchases life insurance policies on the lives of certain directors, officers and employees and is the owner and beneficiary of the 
policies. The Bancorp invests in these policies, known as BOLI, to provide an efficient form of funding for long-term retirement and other 
employee  benefits  costs.  Certain  BOLI  policies  have  a  stable  value  agreement  through  either  a  large,  well-rated  bank  or  multi-national 
insurance carrier that provides limited cash surrender value protection from declines in the value of each policy’s underlying investments. 
The Bancorp records these BOLI policies within other assets in the Consolidated Balance Sheets at each policy’s respective cash surrender 
value, with changes recorded in other noninterest income in the Consolidated Statements of Income.

Intangible  assets  consist  of  core  deposit  intangibles,  customer  relationships,  operating  leases,  non-compete  agreements,  trade  names  and 
books  of  business.  Intangible  assets  are  amortized  on  either  a  straight-line  or  an  accelerated  basis  over  their  estimated  useful  lives.  The 
Bancorp reviews intangible assets for impairment whenever events or changes in circumstances indicate that carrying amounts may not be 
recoverable.

Securities  sold  under  repurchase  agreements  are  accounted  for  as  secured  borrowings  and  included  in  other  short-term  borrowings  in  the 
Consolidated Balance Sheets at the amounts at which the securities were sold plus accrued interest.

Acquisitions of treasury stock are carried at cost. Reissuance of shares in treasury for acquisitions, exercises of stock-based awards or other 
corporate purposes is recorded based on the specific identification method.

Advertising costs are generally expensed as incurred.

Significant Accounting and Reporting Policies Applicable Prior to January 1, 2020 
The following paragraphs describe the portions of the Bancorp’s accounting and reporting policies that were applicable prior to January 1, 
2020 but were updated in conjunction with the prospective adoption of ASU 2016-13 and ASU 2017-04 on January 1, 2020. The following 
paragraphs do not include the portions of the respective policies that were not affected by the adoption of these new accounting standards. 
Refer to the Accounting and Reporting Developments section for additional information.

Investment securities
Available-for-sale  and  held-to-maturity  debt  securities  with  unrealized  losses  were  reviewed  quarterly  for  possible  OTTI.  If  the  Bancorp 
intended to sell the debt security or would more likely than not be required to sell the debt security before recovery of the entire amortized 
cost basis, then an OTTI was deemed to have occurred. However, even if the Bancorp did not intend to sell the debt security and would not 
likely be required to sell the debt security before recovery of its entire amortized cost basis, the Bancorp evaluated expected cash flows to be 
received  to  determine  if  a  credit  loss  had  occurred.  In  the  event  of  a  credit  loss,  the  credit  component  of  the  impairment  was  recognized 
within noninterest income and the non-credit component was recognized through OCI. 

Portfolio loans and leases – basis of accounting 
Loans acquired by the Bancorp through a purchase business combination were recorded at fair value as of the acquisition date. The Bancorp 
did not carry over the acquired company’s ALLL, nor did the Bancorp add to its existing ALLL as part of purchase accounting.

Purchased loans were evaluated for evidence of credit deterioration at acquisition and recorded at their initial fair value. For loans acquired 
with  no  evidence  of  credit  deterioration,  the  fair  value  discount  or  premium  was  amortized  over  the  contractual  life  of  the  loan  as  an 
adjustment to yield. For loans acquired with evidence of credit deterioration, the Bancorp determined at the acquisition date the excess of the 
loan’s  contractually  required  payments  over  all  cash  flows  expected  to  be  collected  as  an  amount  that  should  not  be  accreted  into  interest 
income (nonaccretable difference). The remaining amount representing the difference in the expected cash flows of acquired loans and the 
initial  investment  in  the  acquired  loans  was  accreted  into  interest  income  over  the  remaining  life  of  the  loan  or  pool  of  loans  (accretable 

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yield).  Subsequent  to  the  acquisition  date,  increases  in  expected  cash  flows  over  those  expected  at  the  acquisition  date  were  recognized 
prospectively  as  interest  income  over  the  remaining  life  of  the  loan.  The  present  values  of  any  decreases  in  expected  cash  flows  resulting 
directly from a change in the contractual interest rate were recognized prospectively as a reduction of the accretable yield. The present values 
of any decreases in expected cash flows after the acquisition date as a result of credit deterioration were recognized by recording an ALLL or 
a direct charge-off. Subsequent to the acquisition date, the methods utilized to estimate the required ALLL were similar to originated loans. 
This method of accounting for loans acquired with deteriorated credit quality did not apply to loans carried at fair value, residential mortgage 
loans held for sale and loans under revolving credit agreements.

Impaired loans and leases 
A loan was considered to be impaired when, based on current information and events, it was probable that the Bancorp would be unable to 
collect  all  amounts  due  (including  both  principal  and  interest)  according  to  the  contractual  terms  of  the  loan  agreement.  Impaired  loans 
generally consisted of nonaccrual loans and leases, loans modified in a TDR and loans over $1 million that were currently on accrual status 
and not yet modified in a TDR, but for which the Bancorp had determined that it was probable that it would grant a payment concession in 
the near term due to the borrower’s financial difficulties. For loans modified in a TDR, the contractual terms of the loan agreement referred to 
the  terms  specified  in  the  original  loan  agreement.  A  loan  restructured  in  a  TDR  was  no  longer  considered  impaired  in  years  after  the 
restructuring if the restructuring agreement specified a rate equal to or greater than the rate the Bancorp was willing to accept at the time of 
the  restructuring  for  a  new  loan  with  comparable  risk  and  the  loan  was  not  impaired  based  on  the  terms  specified  by  the  restructuring 
agreement.  Refer  to  the  following  ALLL  section  for  discussion  regarding  the  Bancorp’s  methodology  for  identifying  impaired  loans  and 
determination of the need for a loss accrual.

ALLL 
The Bancorp maintained the ALLL to absorb probable loan and lease losses inherent in its portfolio segments. The ALLL was maintained at a 
level  the  Bancorp  considered  to  be  adequate  and  was  based  on  ongoing  quarterly  assessments  and  evaluations  of  the  collectability  and 
historical loss experience of loans and leases. Credit losses were charged and recoveries were credited to the ALLL. Provisions for loan and 
lease losses were based on the Bancorp’s review of the historical credit loss experience and such factors that, in management’s judgment, 
deserved consideration under existing economic conditions in estimating probable credit losses.

The  Bancorp’s  methodology  for  determining  the  ALLL  required  significant  management  judgment  and  was  based  on  historical  loss  rates, 
current credit grades, specific allocation on loans modified in a TDR and impaired commercial credits above specified thresholds and other 
qualitative adjustments. Allowances on individual commercial loans and leases, TDRs and historical loss rates were reviewed quarterly and 
adjusted  as  necessary  based  on  changing  borrower  and/or  collateral  conditions  and  actual  collection  and  charge-off  experience.  An 
unallocated allowance was maintained to recognize the imprecision in estimating and measuring losses when evaluating allowances for pools 
of loans and leases.

Larger commercial loans and leases included within aggregate borrower relationship balances exceeding $1 million that exhibited probable or 
observed  credit  weaknesses,  as  well  as  loans  that  had  been  modified  in  a  TDR,  were  subject  to  individual  review  for  impairment.  The 
Bancorp considered the current value of collateral, credit quality of any guarantees, the guarantor’s liquidity and willingness to cooperate, the 
loan or lease structure and other factors when evaluating whether an individual loan or lease was impaired. Other factors might include the 
industry and geographic region of the borrower, size and financial condition of the borrower, cash flow and leverage of the borrower and the 
Bancorp’s evaluation of the borrower’s management. When individual loans and leases were impaired, allowances were determined based on 
management’s estimate of the borrower’s ability to repay the loan or lease given the availability of collateral and other sources of cash flow, 
as  well  as  an  evaluation  of  legal  options  available  to  the  Bancorp.  Allowances  for  impaired  loans  and  leases  were  measured  based  on  the 
present value of expected future cash flows discounted at the loan’s effective interest rate, fair value of the underlying collateral or readily 
observable secondary market values. The Bancorp evaluated the collectability of both principal and interest when assessing the need for a loss 
accrual.

Historical  credit  loss  rates  were  applied  to  commercial  loans  and  leases  that  were  not  impaired  or  were  impaired,  but  smaller  than  the 
established threshold of $1 million and thus not subject to specific allowance allocations. The loss rates were derived from migration analyses 
for  several  portfolio  stratifications,  which  tracked  the  historical  net  charge-off  experience  sustained  on  loans  and  leases  according  to  their 
internal  risk  grade.  The  risk  grading  system  utilized  for  allowance  analysis  purposes  encompassed  ten  categories,  which  were  based  on 
regulatory guidance for credit risk systems.

Homogenous loans in the residential mortgage and consumer portfolio segments were not individually risk graded. Rather, standard credit 
scoring  systems  and  delinquency  monitoring  were  used  to  assess  credit  risks  and  allowances  were  established  based  on  the  expected  net 
charge-offs. Loss rates were based on the trailing twelve-month net charge-off history by loan category. Historical loss rates were adjusted for 
certain  prescriptive  and  qualitative  factors  that,  in  management’s  judgment,  were  necessary  to  reflect  losses  inherent  in  the  portfolio.  The 
prescriptive loss rate factors included adjustments for delinquency trends, LTV trends, refreshed FICO score trends and product mix.

The Bancorp also considered qualitative factors in determining the ALLL. These included adjustments for changes in policies or procedures 
in underwriting, monitoring or collections, economic conditions, portfolio mix, lending and risk management personnel, results of internal 
audit and quality control reviews, collateral values, geographic concentrations, estimated loss emergence period and specific portfolio loans 

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backed  by  enterprise  valuations  and  private  equity  sponsors.  The  Bancorp  considered  home  price  index  trends  in  its  footprint  and  the 
volatility of collateral valuation trends when determining the collateral value qualitative factor.

Reserve for unfunded commitments
The  reserve  for  unfunded  commitments  was  maintained  at  a  level  believed  by  management  to  be  sufficient  to  absorb  estimated  probable 
losses related to unfunded credit facilities and was included in other liabilities in the Consolidated Balance Sheets. The determination of the 
adequacy of the reserve  was based upon an evaluation of the unfunded credit facilities, including an assessment of historical commitment 
utilization experience, credit risk grading and historical loss rates based on credit grade migration. This process took into consideration the 
same risk elements that were analyzed in the determination of the adequacy of the Bancorp’s ALLL, as previously discussed. Net adjustments 
to the reserve for unfunded commitments were included in provision for credit losses in the Consolidated Statements of Income.

Goodwill
Impairment existed when a reporting unit’s carrying amount of goodwill exceeded its implied fair value. In testing goodwill for impairment, 
U.S. GAAP permitted the Bancorp to first assess qualitative factors to determine whether it was more likely than not that the fair value of a 
reporting unit was less than its carrying amount. In this qualitative assessment, the Bancorp evaluated events and circumstances which might 
include,  but  were  not  limited  to,  the  general  economic  environment,  banking  industry  and  market  conditions,  the  overall  financial 
performance  of  the  Bancorp,  the  performance  of  the  Bancorp’s  common  stock,  the  key  financial  performance  metrics  of  the  Bancorp’s 
reporting units and events affecting the reporting units. If, after assessing the totality of events and circumstances, the Bancorp determined it 
was not more likely than not that the fair value of a reporting unit was less than its carrying amount, then performing the two-step impairment 
test would be unnecessary. However, if the Bancorp concluded otherwise or elected to bypass the qualitative assessment, it would then be 
required to perform the first step (Step 1) of the goodwill impairment test, and continue to the second step (Step 2), if necessary. Step 1 of the 
goodwill impairment test compared the fair value of a reporting unit with its carrying amount, including goodwill. If the carrying amount of 
the reporting unit exceeded its fair value, Step 2 of the goodwill impairment test was necessary to measure the amount of impairment loss, 
which was equal to any excess of the carrying amount of goodwill over its implied fair value with such loss limited to the carrying amount of 
goodwill. 

The fair value of a reporting unit was the price that would be received to sell the unit as a whole in an orderly transaction between market 
participants  at  the  measurement  date.  As  none  of  the  Bancorp’s  reporting  units  were  publicly  traded,  individual  reporting  unit  fair  value 
determinations  could  not  be  directly  correlated  to  the  Bancorp’s  stock  price.  To  determine  the  fair  value  of  a  reporting  unit,  the  Bancorp 
employed  an  income-based  approach,  utilizing  the  reporting  unit’s  forecasted  cash  flows  (including  a  terminal  value  approach  to  estimate 
cash  flows  beyond  the  final  year  of  the  forecast)  and  the  reporting  unit’s  estimated  cost  of  equity  as  the  discount  rate.  Additionally,  the 
Bancorp determined its market capitalization based on the average of the closing price of the Bancorp’s stock during the month including the 
measurement date, incorporating an additional control premium, and compared this market-based fair value measurement to the aggregate fair 
value of the Bancorp’s reporting units in order to corroborate the results of the income approach.

ACCOUNTING AND REPORTING DEVELOPMENTS
Standards Adopted in 2020
The Bancorp adopted the following new accounting standards effective January 1, 2020:

ASU 2016-13 – Financial Instruments—Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments
In  June  2016,  the  FASB  issued  ASU  2016-13,  which  establishes  a  new  approach  to  estimate  credit  losses  on  certain  types  of  financial 
instruments.  The  new  approach  changes  the  impairment  model  for  most  financial  assets,  and  requires  the  use  of  an  “expected  credit  loss” 
model for financial instruments measured at amortized cost and certain other instruments. This model applies to trade and other receivables, 
loans, debt securities, net investments in leases, and off-balance sheet credit exposures (such as loan commitments, standby letters of credit, 
and financial guarantees not accounted for as insurance). This model requires entities to estimate the lifetime expected credit loss on such 
instruments  and record an allowance that represents the portion of the amortized cost basis that the entity does not expect to collect. This 
allowance is deducted from the financial asset’s amortized cost basis to present the net amount expected to be collected. The expected credit 
loss model also applies to purchased financial assets with credit deterioration, superseding previous accounting guidance for such assets. The 
amended guidance also amends the impairment model for available-for-sale debt securities, requiring entities to determine whether all or a 
portion of the unrealized loss on such securities is a credit loss, and also eliminating the option for management to consider the length of time 
a security has been in an unrealized loss position as a factor in concluding whether or not a credit loss exists. The amended model requires an 
entity to recognize an allowance for credit losses on available-for-sale debt securities as a contra account to the amortized cost basis, instead 
of  a  direct  reduction  of  the  amortized  cost  basis  of  the  investment,  as  under  previous  guidance.  As  a  result,  entities  will  recognize 
improvements to estimated credit losses on available-for-sale debt securities immediately in earnings as opposed to in interest income over 
time. There are also additional disclosure requirements included in this guidance. Subsequent to the issuance of ASU 2016-13, the FASB has 
issued  additional  ASUs  containing  clarifying  guidance,  transition  relief  provisions  and  minor  updates  to  the  original  ASU.  These  include 
ASU  2018-19  (issued  in  November  2018),  ASU  2019-04  (issued  in  April  2019),  ASU  2019-05  (issued  in  May  2019)  and  ASU  2019-11 
(issued in November 2019).

The Bancorp adopted the amended guidance on January 1, 2020, using a modified retrospective approach, although certain provisions of the 
guidance are only required to be applied on a prospective basis. Upon adoption, the Bancorp recorded a combined increase to the ALLL and 

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reserve for unfunded commitments of approximately $653 million and a cumulative-effect adjustment to retained earnings of $472 million. 
Of the increase to the ALLL, approximately $33 million pertained to the recognition of an ALLL on purchased financial assets with credit 
deterioration and was also added to the carrying value of the related loans. Adoption of the amended guidance did not have a material impact 
to the Bancorp’s investment securities portfolio. The required disclosures are included in Note 7.

ASU 2017-04 – Intangibles—Goodwill and Other (Topic 350): Simplifying the Test for Goodwill Impairment
In  January  2017,  the  FASB  issued  ASU  2017-04  which  simplifies  the  test  for  goodwill  impairment  by  removing  the  second  step,  which 
measures the amount of impairment loss, if any. Instead, the amended guidance states that an entity should recognize an impairment charge 
for the amount by which the carrying amount exceeds the reporting unit’s fair value, except that the loss recognized should not exceed the 
total  amount  of  goodwill  allocated  to  that  reporting  unit.  This  would  apply  to  all  reporting  units,  including  those  with  zero  or  negative 
carrying  amounts  of  net  assets.  The  Bancorp  adopted  the  amended  guidance  on  January  1,  2020.  The  amended  guidance  will  be  applied 
prospectively to all goodwill impairment tests performed after the adoption date.

ASU  2018-13  –  Fair  Value  Measurement  (Topic  820):  Disclosure  Framework—Changes  to  the  Disclosure  Requirements  for  Fair  Value 
Measurement
In August 2018, the FASB issued ASU 2018-13 which modifies the disclosure requirements for fair value measurements. The amendments 
remove  the  requirements  to  disclose  the  amount  of  and  reasons  for  transfers  between  Level  1  and  Level  2  of  the  fair  value  hierarchy,  the 
policy for timing of transfers between levels and the valuation processes for Level 3 fair value measurements. The amendments also add new 
disclosure  requirements  regarding  unrealized  gains  and  losses  from  recurring  Level  3  fair  value  measurements  and  the  significant 
unobservable inputs used to develop Level 3 fair value measurements. The Bancorp adopted the amended guidance on January 1, 2020 and 
the required disclosures are included in Note 29.

ASU  2018-15–  Intangibles—Goodwill  and  Other—Internal-Use  Software  (Subtopic  350-40):  Customer’s  Accounting  for  Implementation 
Costs Incurred in a Cloud Computing Arrangement That Is a Service Contract
In August 2018, the FASB issued ASU 2018-15, which provides guidance on the accounting for implementation, setup, and other upfront 
costs  incurred  by  customers  in  cloud  computing  arrangements  that  are  accounted  for  as  service  contracts.  The  amendments  require  that 
implementation  costs  be  evaluated  for  capitalization  using  the  framework  applicable  to  costs  incurred  to  develop  or  obtain  internal-use 
software. Those capitalized costs are to be expensed over the term of the cloud computing arrangement and presented in the same financial 
statement  line  items  as  the  service  contract  and  its  associated  fees.  The  Bancorp  adopted  the  amended  guidance  on  January  1,  2020  on  a 
prospective basis.

ASU 2020-04 – Reference Rate Reform (Topic 848): Facilitation of the Effects of Reference Rate on Financial Reporting and ASU 2021-01 – 
Reference Rate Reform (Topic 848): Scope
In March 2020, the FASB issued ASU 2020-04, which provides optional expedients and exceptions for applying U.S. GAAP to contracts, 
hedging relationships and other transactions affected by reference rate reform if certain criteria are met. The amendments in the ASU apply 
only to contracts, hedging relationships and other transactions that reference LIBOR or another reference rate expected to be discontinued 
because of reference rate reform. ASU 2021-01 clarified that the optional expedients and exceptions in Topic 848 for contract modifications 
and hedge accounting also apply to derivatives that are affected by the discounting transition. The expedients and exceptions provided by the 
amendments  do  not  apply  to  contract  modifications  made  and  hedging  relationships  entered  into  or  evaluated  after  December  31,  2022, 
except  for  hedging  relationships  existing  as  of  December  31,  2022  that  an  entity  has  elected  certain  optional  expedients  for  and  that  are 
retained  through  the  end  of  the  hedging  relationship.  The  amendments  in  this  ASU  are  effective  for  the  Bancorp  as  of  March  12,  2020 
through December 31, 2022. The Bancorp is in the process of evaluating and applying, as applicable, the optional expedients and exceptions 
in  accounting  for  eligible  contract  modifications,  eligible  existing  hedging  relationships  and  new  hedging  relationships  available  through 
December 31, 2022.

Standards Issued but Not Yet Adopted
The following accounting standard was issued but not yet adopted by the Bancorp as of December 31, 2020:

ASU 2019-12 – Income Taxes (Topic 740): Simplifying the Accounting for Income Taxes
In December 2019, the FASB issued ASU 2019-12, which simplifies the accounting for income taxes by removing certain exceptions to the 
general  principles  in  Topic  740.  The  amendments  also  clarify  and  amend  existing  guidance  for  other  areas  of  Topic  740.  The  amended 
guidance was adopted by the Bancorp on January 1, 2021 either prospectively or retrospectively for the specific amendment based on the 
transition  method  prescribed  by  the  FASB.  The  adoption  of  the  amended  guidance  did  not  have  a  material  impact  on  the  Consolidated 
Financial Statements.  

Regulatory Developments Related to the COVID-19 Pandemic
On March 22, 2020, various national banking regulatory agencies jointly issued an interagency statement addressing loan modifications and 
reporting  for  financial  institutions  working  with  customers  affected  by  the  COVID-19  pandemic.  The  statement  describes  the  agencies’ 
interpretation of how existing guidance in U.S. GAAP applies to certain loan modifications related to COVID-19. Among other things, the 
statement affirms that short-term modifications (e.g., six months) made on a good faith basis in response to COVID-19 to borrowers who 
were less than 30 days past due on contractual payments at the time a modification program is implemented would not be considered TDRs. 

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The statement also clarifies that loans modified in response to the COVID-19 pandemic should be evaluated on the basis of their modified 
terms when reporting loans as past due and evaluating for nonaccrual status and charge-off.

On  March  27,  2020,  the  CARES  Act  was  signed  into  law.  Section  4013  of  the  CARES  Act  provides  financial  institutions  the  option  to 
temporarily  suspend  certain  requirements  under  U.S.  GAAP  related  to  TDRs  for  a  limited  period  of  time  in  certain  circumstances.  This 
temporary suspension may only be applied to modifications of loans that were not more than 30 days past due as of December 31, 2019 and 
may not be applied to modifications that are not related to the COVID-19 pandemic. If elected, the temporary suspension may be applied to 
eligible modifications executed during the period beginning on March 1, 2020 and ending on the earlier of December 31, 2020 or 60 days 
after the termination of the COVID-19 national emergency. The December 31, 2020 expiration date was subsequently extended to January 1, 
2022 upon passage of the Consolidated Appropriations Act of 2021. On April 7, 2020, the national banking regulatory agencies revised their 
previously issued interagency statement to clarify the interactions with the provisions of Section 4013 of the CARES Act.

The  Bancorp  has  elected  to  apply  the  temporary  suspension  of  TDR  requirements  provided  by  the  CARES  Act  for  eligible  loan 
modifications.  For  loan  modifications  that  are  not  eligible  for  the  suspension  offered  by  the  CARES  Act  or  that  are  executed  outside  its 
applicable  period,  the  Bancorp  considers  the  interpretive  guidance  provided  in  the  revised  interagency  statement  to  evaluate  loan 
modifications  within  its  scope,  or  existing  TDR  evaluation  policies  if  the  modification  does  not  fall  within  the  scope  of  the  interagency 
statement.

Loans  and  leases  which  received  payment  deferrals  or  forbearances  as  part  of  the  Bancorp’s  COVID-19  hardship  relief  programs  are 
generally not reported as delinquent during the forbearance or deferral period if the loan or lease was less than 30 days past due at March 1, 
2020  (the  effective  date  of  the  COVID-19  national  emergency  declaration)  unless  the  loan  or  lease  subsequently  becomes  delinquent 
according to its modified terms. Those loans and leases that were 30 days or more past due at March 1, 2020 continue to be reported at their 
March 1, 2020 delinquency status unless the borrower makes supplemental payments to resolve the delinquency. After the conclusion of the 
payment  deferral  or  forbearance  period,  borrowers  who  were  delinquent  as  of  March  1,  2020  may  be  returned  to  current  status  once  they 
demonstrate a willingness and ability to repay the loan according to its modified terms. This may be evidenced by payment history after the 
payment  deferral  or  forbearance  period,  or  by  completing  an  evaluation  of  the  borrower’s  creditworthiness  upon  exit  from  the  Bancorp’s 
hardship programs.

For  loans  that  received  payment  deferrals  or  forbearances  as  part  of  the  Bancorp’s  COVID-19  hardship  relief  programs,  the  Bancorp 
continues to accrue interest and recognize interest income during the period of the deferral. Depending on the terms of each program, all or a 
portion  of  this  accrued  interest  may  be  paid  directly  by  the  borrower  (either  during  the  relief  period,  at  the  end  of  the  relief  period  or  at 
maturity of the loan) or added to the customer’s outstanding balance. For certain programs, the maturity date of the loan may also be extended 
by the number of payments deferred. Interest income will continue to be recognized at the original contractual interest rate unless that rate is 
concurrently modified upon entering the relief program (in which case, the modified rate would be used to recognize interest).

On  April  10,  2020,  the  FASB  staff  issued  a  question-and-answer  document  (Q&A)  to  address  questions  on  the  application  of  the  lease 
accounting guidance for lease concessions related to the effects of the COVID-19 pandemic. Under Topic 842, subsequent changes to lease 
payments that are not stipulated in the original lease contract are generally accounted for as lease modifications. Some contracts may contain 
explicit  or  implicit  enforceable  rights  and  obligations  that  require  lease  concessions  in  certain  circumstances  and  therefore  would  not  be 
considered  a  lease  modification.  Given  the  significant  cost  and  complexity  in  assessing  the  large  volume  of  lease  contracts  for  which 
concessions are being granted due to the COVID-19 pandemic, the FASB clarified in this Q&A that an entity can elect to account for lease 
concessions  associated  with  the  COVID-19  pandemic  as  though  enforceable  rights  and  obligations  for  those  concessions  existed.  This 
guidance eliminates the requirement to analyze each contract to determine whether enforceable rights and obligations to provide concessions 
exist  and  allows  an  entity  to  elect  to  apply  or  not  apply  the  lease  modification  guidance  in  Topic  842.  This  election  is  only  available  for 
concessions  related  to  the  effect  of  the  COVID-19  pandemic  that  do  not  result  in  a  substantial  increase  in  the  rights  of  the  lessor  or  the 
obligations of the lessee.

The Bancorp has elected to not apply the lease modification accounting guidance in Topic 842 for lease concessions granted as a result of the 
COVID-19 pandemic as the deferrals only affect the timing of the payments and the amount of consideration to be received is substantially 
the same as that required by the original contract.

For commercial leases that received payment deferrals under the Bancorp’s COVID-19 hardship relief programs, the Bancorp continues to 
recognize interest income during the deferral period, but the yield is recalculated based on the timing and amount of remaining payments over 
the remaining lease term. The revised yield is used for prospectively recognizing interest income and adjusting the net investment in the lease. 
The Bancorp’s hardship relief programs for commercial leases affect the timing of payments but do not generally result in an increase in the 
rights of the lessor or the obligations of the lessee. Therefore, the Bancorp has elected to forego certain requirements that would typically 
apply for lease modifications when accounting for the effects of the hardship relief programs. 

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2. Supplemental Cash Flow Information
Cash payments related to interest and income taxes in addition to non-cash investing and financing activities are presented in the following 
table for the years ended December 31:

($ in millions)
Cash Payments:
Interest
Income taxes

Transfers:
Portfolio loans and leases to loans and leases held for sale(a)
Loans and leases held for sale to portfolio loans and leases
Portfolio loans and leases to OREO
Loans and leases held for sale to OREO

Supplemental Disclosures:
Additions to lease liabilities under operating leases
Additions to lease liabilities under finance leases
Right-of-use assets recognized at adoption of ASU 2016-02
Conversion of outstanding preferred stock issued by a Bancorp subsidiary

2020

2019

2018

$ 

$ 

$ 

825   
491   

926   
49   
12   
2   

56   
110   
—   
—   

1,441   
726   

1,016 
359 

211   
37   
29   
—   

76   
24   
509   
197   

275 
95 
39 
— 

— 
— 
— 
— 

(a)

 Includes $794 of residential mortgage loans previously sold to GNMA which the Bancorp was initially deemed to have regained effective control over under ASC 
Topic 860 and which were recorded as portfolio loans. The Bancorp subsequently repurchased these loans and classified them as held for sale.

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3. Business Combination
On  March  22,  2019,  Fifth  Third  Bancorp  completed  its  acquisition  of  MB  Financial,  Inc.  in  a  stock  and  cash  transaction  valued  at  
approximately $3.6 billion. MB Financial, Inc. was headquartered in Chicago, Illinois with reported assets of approximately $20 billion and 
86 branches (91 locations) as of December 31, 2018 and was the holding company of MB Financial Bank, N.A. The acquisition resulted in a 
combined company with a larger Chicago market presence and core deposit funding base while also building scale in a strategically important 
market.

Under  the  terms  of  the  agreement,  the  Bancorp  acquired  100%  of  the  common  stock  of  MB  Financial,  Inc.  In  exchange,  common 
shareholders  of  MB  Financial,  Inc.  received  1.45  shares  of  Fifth  Third  Bancorp  common  stock  and  $5.54  in  cash  for  each  share  of  MB 
Financial, Inc. common stock, for a total value per share of $42.49, based on the $25.48 closing price of Fifth Third Bancorp’s common stock 
on March 21, 2019. Upon closing of the transaction, MB Financial, Inc. became a subsidiary of the Bancorp. However, MB Financial, Inc.’s 
6.00% non-cumulative Series C perpetual preferred stock with a fair value of $197 million remained outstanding and was recognized as a 
noncontrolling interest on the Consolidated Balance Sheets. Through its ownership of all of the common stock, the Bancorp controlled 95% 
of the voting equity interests in MB Financial, Inc. with the remainder attributable to the preferred shareholders’ noncontrolling interest.

On  June  24,  2019,  MB  Financial,  Inc.  entered  into  an  Agreement  and  Plan  of  Merger  with  the  Bancorp  to  provide  for  the  merger  of  MB 
Financial,  Inc.  with  and  into  the  Bancorp,  with  the  Bancorp  as  the  surviving  corporation.  A  special  meeting  of  MB  Financial,  Inc.’s 
stockholders was held on August 23, 2019 at which the holders of MB Financial, Inc.’s common stock and preferred stock, voting together as 
a single class, approved the merger. In the merger, each outstanding share of MB Financial, Inc.’s preferred stock was converted into the right 
to receive one share of a newly created series of preferred stock of the Bancorp having substantially the same terms as the MB Financial, Inc. 
preferred stock.

On August 26, 2019, the Bancorp issued 200,000 shares of 6.00% non-cumulative Class B perpetual preferred stock, Series A. Each preferred 
share has a $1,000 liquidation preference. These shares were issued to the holders of MB Financial, Inc.’s 6.00% non-cumulative Series C 
perpetual preferred stock in conjunction with the merger of MB Financial, Inc. with and into Fifth Third Bancorp. This transaction resulted in 
the elimination of the noncontrolling interest in MB Financial, Inc. which was previously reported in the Bancorp’s Consolidated Financial 
Statements. The newly issued shares of Class B preferred stock, Series A were recognized by the Bancorp at the carrying value previously 
assigned to the MB Financial, Inc. Series C preferred stock prior to the transaction.

The acquisition of MB Financial, Inc. constituted a business combination and was accounted for under the acquisition method of accounting. 
Accordingly, the assets acquired, liabilities assumed and noncontrolling interest recognized were recorded at their estimated fair values as of 
the acquisition date. These fair value estimates were final as of March 31, 2020.

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The following table reflects consideration paid and the noncontrolling interest recognized for MB Financial, Inc.’s net assets and the amounts 
of acquired identifiable assets and liabilities assumed at their fair values as of the acquisition date:

($ in millions)
Consideration paid
Cash payments
Fair value of common stock issued
Stock-based awards
Dividend receivable from MB Financial, Inc.
Total consideration paid
Fair value of noncontrolling interest in acquiree
Net Identifiable Assets Acquired, at Fair Value:
Assets
Cash and due from banks
Federal funds sold
Other short-term investments
Available-for-sale debt and other securities
Held-to-maturity securities
Equity securities
Loans and leases held for sale
Portfolio loans and leases
Bank premises and equipment
Operating lease equipment
Intangible assets
Servicing rights
Other assets
Total assets acquired
Liabilities
Deposits
Other short-term borrowings
Accrued taxes, interest and expenses
Other liabilities
Long-term debt
Total liabilities assumed
Net identifiable assets acquired
Goodwill

$ 

$ 
$ 

469 
3,121 
38 
(20) 
3,608 
197 

$ 

$ 

$ 

1,679 
35 
53 
832 
4 
51 
12 
13,414  (a)
266  (a)
394  (a)
219  (a)
263 
750  (a)

17,972 

14,489 

267  (a)
276  (a)
194  (a)
727  (a)

$ 

15,953 

$ 
$ 

2,019 
1,786 

(a) Fair values have been updated from the estimates reported in the March 31, 2019 quarterly report on Form 10-Q.

In connection with the acquisition, the Bancorp recognized approximately $1.8 billion of goodwill, of which $15 million relates to 15-year 
tax deductible goodwill from MB Financial, Inc.’s prior acquisitions. See Note 11 for further information on goodwill recognized and Note 
12 for further information on intangible assets acquired in the acquisition of MB Financial, Inc.

The following is a description of the methods used to determine the estimated fair values of significant assets and liabilities presented above.

Cash and due from banks and other short-term investments
For  financial  instruments  with  a  short-term  or  no  stated  maturity,  prevailing  market  rates  and  limited  credit  risk,  carrying  amounts 
approximate fair value.

Available-for-sale debt and other securities, held-to-maturity securities and equity securities 
Fair  values  for  securities  were  based  on  quoted  market  prices,  where  available.  If  quoted  market  prices  were  not  available,  fair  value 
estimates  were  based  on  observable  inputs  including  quoted  market  prices  for  similar  instruments,  quoted  market  prices  that  are  not  in  an 
active market or other inputs that are observable in the market. In the absence of observable inputs, fair value was estimated based on pricing 
models and/or DCF methodologies.

Loans and leases held for sale and portfolio loans and leases
Fair values for  loans were  based on a DCF methodology that  considered factors including the type of loan and related collateral, fixed or 
variable  interest  rate,  remaining  term,  credit  quality  ratings  or  scores,  amortization  status  and  current  discount  rates.  Loans  with  similar 
characteristics  were  pooled  together  when  applying  various  valuation  techniques.  The  discount  rates  used  for  loans  were  based  on  an 
evaluation  of  current  market  rates  for  new  originations  of  comparable  loans  and  a  market  participant’s  required  rate  of  return  to  purchase 

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similar assets, including adjustments for liquidity and credit quality when necessary. For PCI loans (now PCD loans effective January 1, 2020 
upon the adoption of ASU 2016-13), the DCF methodology was based on the Bancorp’s estimate of contractual cash flows expected to be 
collected.

Bank premises and equipment
Fair values for bank premises and equipment were generally based on appraisals of the property values.

Operating lease equipment
Fair values for operating lease equipment were generally developed using the cost approach. The seller’s historical cost was adjusted by cost 
trend  indices  relevant  to  the  asset  type  and  vintage  to  arrive  at  a  current  reproduction  cost.  This  reproduction  cost  was  then  adjusted  for 
deterioration  based  on  the  age  and  typical  life  of  each  class  of  assets.  Residual  values  were  estimated  based  on  analysis  of  the  seller’s 
historical trends of residual value realization by asset class.

Intangible assets
The core deposit intangible asset represents the value of relationships with deposit customers. The fair value was estimated based on a DCF 
methodology  that  considered  expected  customer  attrition  rates,  net  maintenance  cost  of  the  deposit  base,  alternative  cost  of  funds  and  the 
interest  costs  associated  with  customer  deposits.  The  core  deposit  intangible  is  being  amortized  on  an  accelerated  basis  over  its  estimated 
useful life.

For  acquired  operating  leases  where  the  Bancorp  is  the  lessor,  intangible  assets  are  recognized  when  contract  terms  of  the  lease  are  more 
favorable than market terms as of the acquisition date. Operating lease intangibles are amortized on a straight-line basis over the remaining 
lease term.

Servicing rights
Fair  values  for  servicing  rights  were  estimated  using  internal  OAS  models  with  certain  unobservable  inputs,  primarily  prepayment  speed 
assumptions, OAS and weighted-average lives.

Other assets
Fair values for ROU assets associated with real estate operating leases were based on current market rental rates for similar properties in the 
same area, discounted at the Bancorp’s incremental borrowing rates as of the acquisition date. Estimates of current market rental rates were 
generally based on third- party market rent studies performed for each significant property.

Deposits
The fair values for time deposits were estimated using a DCF methodology whereby the contractual remaining cash flows were discounted 
using market rates currently being offered for time deposits of similar maturities. For transactional deposits, carrying amounts approximate 
fair value.

Long-term debt
The fair values of long-term debt instruments were estimated based on quoted market prices for identical or similar instruments if available, 
or by using DCF analyses based on current incremental borrowing rates for similar types of instruments.

Merger-Related Expenses
Direct  merger-related  expenses  related  to  the  acquisition  of  MB  Financial,  Inc.  were  expensed  as  incurred  by  the  Bancorp  and  were  $16 
million and $222 million for the years ended December 31, 2020 and 2019, respectively.

The following table provides a summary of merger-related expenses recorded in noninterest expense for the years ended December 31:

($ in millions)
Compensation and benefits
Technology and communications
Net occupancy expense
Equipment expense
Card and processing expense
Marketing expense
Other noninterest expense
Total

2020

2019

$ 

$ 

4 
6 
4 
— 
— 
— 
2 
16 

90 
71 
13 
1 
1 
7 
39 
222 

Pro Forma Information
The following table presents unaudited pro forma information as if the acquisition of MB Financial, Inc. had occurred on January 1, 2018. 
This pro forma information combines the historical condensed consolidated results of operations of Fifth Third Bancorp and MB Financial, 

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Inc. after giving effect to certain adjustments, including purchase accounting fair value adjustments, amortization of intangibles, stock-based 
compensation expense and acquisition costs, as well as the related income tax effects of those adjustments. The pro forma results also reflect 
reclassification adjustments to noninterest income and noninterest expense to conform MB Financial, Inc.’s presentation of operating lease 
income and the related depreciation expense with the Bancorp’s presentation. Direct costs associated with the acquisition were included in 
pro forma earnings as of January 1, 2018.

The pro forma information does not necessarily reflect the results of operations that would have occurred had Fifth Third Bancorp acquired 
MB Financial, Inc. on January 1, 2018. Furthermore, cost savings and other business synergies related to the acquisition are not reflected in 
the unaudited pro forma amounts.

($ in millions)
Net interest income
Noninterest income
Net income available to common shareholders

Unaudited Pro Forma Information
For the year ended December 31, 
2019

$

4,918 
3,638 
2,534 

Acquired Loans and Leases
Prior to the adoption of ASU 2016-13 on January 1, 2020, purchased loans were evaluated for evidence of credit deterioration at acquisition 
and recorded at their initial fair value. Generally, the fair value discount or premium on acquired loans and leases was amortized over the 
contractual  life  of  the  loan  as  an  adjustment  to  yield.  For  loans  acquired  with  evidence  of  credit  impairment  (PCI  loans),  the  Bancorp 
determined at the acquisition date the excess of the loan’s contractually required payments over all cash flows expected to be collected as an 
amount that should not be accreted into interest income (nonaccretable difference). The remaining amount representing the difference in the 
expected cash flows of acquired loans and the initial investment in the acquired loans was accreted into interest income over the remaining 
life of the loan or pool of loans (accretable yield). This method of accounting for loans acquired with credit impairment did not apply to loans 
carried  at  fair  value,  residential  mortgage  loans  held  for  sale  and  loans  under  revolving  credit  agreements.  Refer  to  Note  1  for  additional 
information on the accounting for PCI loans. The Bancorp elected to account for loans acquired from MB Financial, Inc., which were not 
considered impaired but exhibited evidence of credit deterioration since origination, in the same manner as PCI loans.

The following table reflects the contractually required payments receivable, cash flows expected to be collected and estimated fair value of 
loans identified as PCI loans on the acquisition date of MB Financial, Inc. These fair value estimates were final as of March 31, 2020.

($ in millions)
Contractually required payments including interest
Less: Nonaccretable difference
Cash flows expected to be collected
Less: Accretable yield
Fair value of loans acquired

A summary of activity related to accretable yield is as follows:

($ in millions)
Balance as of December 31, 2018
Additions
Accretion
Reclassifications (to) from nonaccretable difference
Balance as of December 31, 2019

March 22, 2019
$ 

1,139 
81 
1,058 
202 
856 

$ 

Accretable Yield
— 
$ 
202 
(41) 
(14) 
147 

$ 

At  the  MB  Financial,  Inc.  acquisition  date,  contractual  balances  on  the  purchased  non-PCI  loans  and  leases  totaled  $12.7  billion  with  a 
corresponding fair value of $12.5 billion.

ASU  2016-13,  which  was  adopted  by  the  Bancorp  on  January  1,  2020,  superseded  the  accounting  for  PCI  loans  and  transitioned  to  the 
accounting  for  PCD  loans.  As  such,  the  Bancorp  no  longer  recognizes  a  nonaccretable  difference  or  accretable  yield,  but  instead  includes 
expected credit losses on loans acquired with evidence of credit deterioration as part of the ALLL and amortizes any remaining noncredit 
discount  over  the  remaining  contractual  life  of  the  loan  as  an  adjustment  to  yield.  Upon  adoption,  the  Bancorp  increased  the  ALLL  by 
$33 million to reflect expected credit losses on loans previously designated as PCI loans. This amount was added to the amortized cost basis 
of the loans at transition. After this adjustment, the remaining difference between the amortized cost basis and unpaid principal balance is 
considered  to  be  a  noncredit  discount.  The  noncredit  discount  totaled  $87  million  as  of  January  1,  2020.  Refer  to  Note  1  for  additional 
information about ASU 2016-13 and refer to Note 7 for additional information on the Bancorp’s portfolio of PCD loans.

156 Fifth Third Bancorp

 
 
 
 
 
 
 
 
 
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Bank Merger
On May 3, 2019 MB Financial Bank, N.A. merged with and into Fifth Third Bank (now Fifth Third Bank, National Association), with Fifth 
Third  Bank,  National  Association  as  the  surviving  entity.  Fifth  Third  Bank,  National  Association  is  an  indirect  subsidiary  of  Fifth  Third 
Bancorp.

4. Restrictions on Cash, Dividends and Other Capital Actions

Reserve Requirement
The FRB, under Regulation D, requires that banks hold cash in reserve against deposit liabilities when total reservable deposit liabilities are 
greater than the regulatory exemption, known as the reserve requirement. The reserve requirement is calculated based on a two-week average 
of daily net transaction account deposits as defined by the FRB and may be satisfied with average vault cash during the following two-week 
maintenance period. When vault cash is not sufficient to meet the reserve requirement, the remaining amount must be satisfied with average 
funds held at the FRB. As part of the government response to the COVID-19 pandemic, the FRB has taken a range of actions to support the 
flow  of  credit  to  households  and  businesses,  including  reducing  the  reserve  requirement  to  zero  effective  March  26,  2020.  The  reserve 
requirement continued to be zero at December 31, 2020. At December 31, 2019, the Bancorp’s banking subsidiary reserve requirement was 
$1.7 billion. Additionally, the Bancorp’s banking subsidiary average reserve requirement was $1.7 billion in 2019.

Restrictions on Cash Dividends
The principal source of income and funds for the Bancorp (parent company) are dividends from its subsidiaries. The dividends paid by the 
Bancorp’s banking subsidiary are subject to regulations and limitations prescribed by state and federal supervisory agencies. The Bancorp’s 
banking subsidiary paid the Bancorp’s nonbank subsidiary holding company, which in turn paid the Bancorp $1.3 billion and $2.0 billion in 
dividends  during  the  years  ended  December  31,  2020  and  2019,  respectively.  Additionally,  a  $200  million  dividend  was  paid  by  MB 
Financial,  Inc.  to  the  Bancorp  during  the  year  ended December  31,  2019.  The  Bancorp’s  nonbank  subsidiaries  are  also  limited  by  certain 
federal and state statutory provisions and regulations covering the amount of dividends that may be paid in any given year. Additionally, as 
discussed below, during 2020 the FRB took actions in response to the COVID-19 pandemic that limit the amount of cash dividends that the 
Bancorp may pay to its shareholders.

Capital Actions
The  Bancorp  is  subject  to  restrictions  on  its  capital  actions,  primarily  as  a  result  of  supervisory  policies  set  by  the  FRB.  The  Bancorp  is 
required  to  develop  and  maintain  a  capital  plan  that  governs  its  capacity  to  pay  dividends  and  execute  share  repurchases  and  this  plan  is 
required to be submitted to the FRB periodically.

In June 2020, the FRB took several actions in connection with its announcement of stress test results in light of the uncertainty caused by the 
COVID-19 pandemic. Specifically, for the third quarter of 2020, the FRB required large banking organizations, including the Bancorp, to 
suspend  share  repurchases,  cap  dividend  payments  to  the  amount  paid  during  the  second  quarter  of  2020,  and  further  limit  dividends 
according to a formula based on recent income. Additionally, on September 30, 2020 the FRB extended the third quarter of 2020 restrictions 
on  share  repurchases  and  dividends  to  the  fourth  quarter  of  2020,  and  dividends  remain  limited  according  to  a  formula  based  on  recent 
income. The Bancorp did not execute any accelerated share repurchase or open market share repurchase transactions during the year ended 
December 31, 2020 but increased its quarterly common stock dividend to $0.27 per share in the first quarter of 2020.

The  FRB  also  required  large  banking  organizations,  including  the  Bancorp,  to  reevaluate  their  longer-term  capital  plans,  and  such 
organizations were required to update and resubmit their capital plans to reflect stresses caused by the COVID-19 pandemic. The Bancorp 
resubmitted its capital plan as required. The FRB may conduct additional analysis each quarter to determine if adjustments to this response 
are appropriate.

In  December  2020,  the  FRB  announced  an  extension  of  its  restrictions  on  distributions  through  the  first  quarter  of  2021,  but  with  certain 
modifications. For the first quarter of 2021, both dividends and share repurchases are limited to an amount based on recent income provided 
the Bancorp does not increase the amount of its common stock dividend. Refer to Note 33 for further information about a subsequent event 
related to capital actions.

The Bancorp executed accelerated share repurchase and open market share repurchase transactions during the year ended December 31, 2019. 
For more information related to these transactions, refer to Note 25. 

157 Fifth Third Bancorp

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5. Investment Securities
The  following  table  provides  the  amortized  cost,  unrealized  gains  and  losses  and  fair  value  for  the  major  categories  of  the  available-for-
sale debt and other securities and held-to-maturity securities portfolios as of December 31:

($ in millions)
Available-for-sale debt and other securities:

2020

2019

Amortized 
Cost

Unrealized 
Gains

Unrealized 
Losses

Fair
Value

Amortized 
Cost

Unrealized 
Gains

Unrealized 
Losses

Fair
Value

U.S. Treasury and federal agencies securities $ 
Obligations of states and political 

subdivisions securities
Mortgage-backed securities:

Agency residential mortgage-backed 

securities

Agency commercial mortgage-backed 

securities

Non-agency commercial mortgage-backed 

securities

Asset-backed securities and other debt 

74   

17   

4   

—   

—   

—   

78 

17 

74   

18   

1   

—   

—   

—   

75 

18 

11,147   

768   

(8)   

11,907 

13,746   

388   

(19)   

14,115 

16,745   

1,481   

(5)   

18,221 

15,141   

564   

(12)   

15,693 

3,323   

267   

—   

3,590 

3,242   

123   

—   

3,365 

3,152   
524   

48   
—   

(24)   
—   

3,176 
524 

2,189   
556   

29   
—   

(12)   
—   

2,206 
556 

securities

Other securities(a)

Total available-for-sale debt and other 

securities

Held-to-maturity securities:

Obligations of states and political 

subdivisions securities

Asset-backed securities and other debt 

securities

Total held-to-maturity securities

$  34,982   

2,568   

(37)   

37,513 

34,966   

1,105   

(43)   

36,028 

$ 

$ 

9   

2   
11   

—   

—   
—   

—   

—   
—   

9 

2 
11 

15   

2   
17   

—   

—   
—   

—   

—   
—   

15 

2 
17 

(a) Other  securities  consist  of  FHLB,  FRB  and  DTCC  restricted  stock  holdings  of  $40,  $482  and  $2,  respectively,  at  December  31,  2020  and  $76,  $478  and  $2, 

respectively, at December 31, 2019, that are carried at cost.

The following table provides the fair value of trading debt securities and equity securities as of December 31:

($ in millions)
Trading debt securities
Equity securities

2020

2019

$ 

560 
313 

297 
564 

The amounts reported in the preceding tables exclude accrued interest receivable on investment securities of $87 million at December 31, 
2020, which is presented as a component of other assets in the Consolidated Balance Sheets.

The Bancorp uses investment securities as a means of managing interest rate risk, providing collateral for pledging purposes and for liquidity 
to satisfy regulatory requirements. As part of managing interest rate risk, the Bancorp acquires securities as a component of its MSR non-
qualifying  hedging  strategy,  with  net  gains  or  losses  recorded  in  securities  gains  (losses),  net  –  non-qualifying  hedges  on  MSRs  in  the 
Consolidated Statements of Income.

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The following table presents securities gains (losses) recognized in the Consolidated Statements of Income for the years ended December 31:

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

($ in millions)
Available-for-sale debt and other securities:

Realized gains
Realized losses
OTTI

Net realized gains (losses) on available-for-sale debt and other securities
Total trading debt securities gains (losses)
Total equity securities gains (losses)(a)
Total gains (losses) recognized in income from available-for-sale debt and other securities, 

trading debt securities and equity securities(b)

2020

2019

2018

$ 

$ 
$ 
$ 

$ 

47 
(2) 
— 
45 
2 
17 

64 

60 
(50) 
(1) 
9 
3 
31 

43 

72 
(82) 
— 
(10) 
(15) 
(44) 

(69) 

(a)

Includes  $7  of  net  unrealized  gains,  $26  of  net  unrealized  gains  and  $45  of  net  unrealized  losses  for  the  years  ended  December  31,  2020,  2019  and  2018, 
respectively.

(b) Excludes $5 and $7 of net securities gains for the years ended December 31, 2020 and 2019, respectively, and an insignificant amount of net securities losses for 
the year ended December 31, 2018 related to securities held by FTS to facilitate the timely execution of customer transactions. These gains (losses) are included 
in commercial banking revenue and wealth and asset management revenue in the Consolidated Statements of Income.

Upon adoption of ASU 2016-13 on January 1, 2020, the Bancorp evaluates available-for-sale debt and other securities in an unrealized loss 
position to determine whether all or a portion of the unrealized loss on such securities is a credit loss. If credit losses are identified, they are 
generally recognized as an allowance for credit losses (a contra account to the amortized cost basis of the securities) with the periodic change 
in the allowance recognized in earnings. Prior to January 1, 2020, investment securities were evaluated for OTTI with any identified OTTI 
recognized as a charge to income and a direct reduction of the amortized cost basis of the securities.

At December 31, 2020, the Bancorp completed its evaluation of the available-for-sale debt and other securities in an unrealized loss position 
and did not recognize an allowance for credit losses. The Bancorp did not recognize provision expense for the year ended December 31, 2020 
related to available-for-sale debt and other securities in an unrealized loss position. 

At December 31, 2020 and 2019, investment securities with a fair value of $11.0 billion and $8.1 billion, respectively, were pledged to secure 
borrowings, public deposits, trust funds, derivative contracts and for other purposes as required or permitted by law.

The expected maturity distribution of the Bancorp’s mortgage-backed securities and the contractual maturity distribution of the remainder of 
the Bancorp’s available-for-sale debt and other securities and held-to-maturity investment securities as of December 31, 2020 are shown in 
the following table:

($ in millions)
Debt securities:(a)
Less than 1 year
 1-5 years
 5-10 years
Over 10 years
Other securities
Total

Available-for-Sale Debt and Other
Fair Value   
Amortized Cost

Held-to-Maturity

Amortized Cost

Fair Value    

$ 

$ 

633 
15,881 
12,214 
5,730 
524 
34,982 

648 
16,959 
13,385 
5,997 
524 
37,513 

2 
7 
— 
2 
— 
11 

2 
7 
— 
2 
— 
11 

(a) Actual maturities may differ from contractual maturities when a right to call or prepay obligations exists with or without call or prepayment penalties.

159 Fifth Third Bancorp

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The following table provides the fair value and gross unrealized losses on available-for-sale debt and other securities in an unrealized loss 
position, aggregated by investment category and length of time the individual securities have been in a continuous unrealized loss position as 
of December 31:

($ in millions)
2020
Agency residential mortgage-backed securities
Agency commercial mortgage-backed securities
Non-agency commercial mortgage-backed securities
Asset-backed securities and other debt securities
Total
2019
Agency residential mortgage-backed securities
Agency commercial mortgage-backed securities
Asset-backed securities and other debt securities
Total

Less than 12 months

12 months or more

Total

Fair Value

Unrealized 
Losses

Fair Value

Unrealized 
Losses

Fair Value

Unrealized 
Losses

$ 

$ 

$ 

$ 

426   
388   
2   
520   
1,336   

2,159   
1,602   
367   
4,128   

(8)   
(5)   
—   
(7)   
(20)   

(19)   
(12)   
(3)   
(34)   

1   
—   
—   
603   
604   

4   
—   
379   
383   

—   
—   
—   
(17)   
(17)   

—   
—   
(9)   
(9)   

427   
388   
2   
1,123   
1,940   

2,163   
1,602   
746   
4,511   

(8) 
(5) 
— 
(24) 
(37) 

(19) 
(12) 
(12) 
(43) 

At  December 31, 2020 and 2019, $1 million and an immaterial amount of unrealized losses in the available-for-sale debt and other securities 
portfolio were represented by non-rated securities, respectively.

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

6. Loans and Leases
The  Bancorp  diversifies  its  loan  and  lease  portfolio  by  offering  a  variety  of  loan  and  lease  products  with  various  payment  terms  and  rate 
structures. The Bancorp’s commercial loan and lease portfolio consists of lending to various industry types. Management periodically reviews 
the performance of its loan and lease products to evaluate whether they are performing within acceptable interest rate and credit risk levels 
and  changes  are  made  to  underwriting  policies  and  procedures  as  needed.  The  Bancorp  maintains  an  allowance  to  absorb  loan  and  lease 
losses that are expected to be incurred over the remaining contractual terms of the related loans and leases. For further information on credit 
quality and the ALLL, refer to Note 7.

The following table provides a summary of commercial loans and leases classified by primary purpose and consumer loans classified based 
upon product or collateral as of December 31:

($ in millions)
Loans and leases held for sale:

Commercial and industrial loans
Commercial mortgage loans
Commercial leases
Residential mortgage loans

Total loans and leases held for sale
Portfolio loans and leases:
Commercial and industrial loans(a)
Commercial mortgage loans
Commercial construction loans
Commercial leases

Total commercial loans and leases
Residential mortgage loans(b)
Home equity
Indirect secured consumer loans
Credit card
Other consumer loans

Total consumer loans
Total portfolio loans and leases

2020

2019

$ 

$ 

$ 

$ 

230   
7   
39   
4,465   
4,741   

49,665   
10,602   
5,815   
2,915   
68,997   
15,928   
5,183   
13,653   
2,007   
3,014   
39,785   
108,782   

135 
1 
— 
1,264 
1,400 

50,542 
10,963 
5,090 
3,363 
69,958 
16,724 
6,083 
11,538 
2,532 
2,723 
39,600 
109,558 

(a)
(b)

Includes $4.8 billion, as of December 31, 2020, related to the SBA’s Paycheck Protection Program. 
Includes  $39,  as  of  December  31,  2020,  of  residential  mortgage  loans  previously  sold  to  GNMA  for  which  the  Bancorp  is  deemed  to  have  regained  effective 
control over under ASC Topic 860, but did not exercise its option to repurchase. Refer to Note 17 for further information.

Portfolio loans and leases are recorded net of unearned income, which totaled $280 million as of December 31, 2020 and $354 million as of 
December 31, 2019. Additionally, portfolio loans and leases are recorded net of unamortized premiums and discounts, deferred direct loan 
origination fees and costs and fair value adjustments (associated with acquired loans or loans designated as fair value upon origination) which 
totaled a net premium of $251 million and $249 million as of December 31, 2020 and 2019, respectively. The amortized cost basis of loans 
and leases excludes accrued interest receivable of $350 million at December 31, 2020, which is presented as a component of other assets in 
the Consolidated Balance Sheets.

The  Bancorp’s  FHLB  and  FRB  borrowings  are  primarily  secured  by  loans.  The  Bancorp  had  loans  of  $15.5  billion  and  $16.7  billion  at 
December  31,  2020  and  2019,  respectively,  pledged  at  the  FHLB,  and  loans  of  $37.8  billion  and  $47.3  billion  at  December  31,  2020  and 
2019, respectively, pledged at the FRB.

The following table presents a summary of the total loans and leases owned by the Bancorp and net charge-offs (recoveries) as of and for the 
years ended December 31:

 161 Fifth Third Bancorp

 
 
 
 
 
 
 
 
 
 
 
 
 
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($ in millions)
Commercial and industrial loans
Commercial mortgage loans
Commercial construction loans
Commercial leases
Residential mortgage loans
Home equity
Indirect secured consumer loans
Credit card
Other consumer loans
Total loans and leases
Less: Loans and leases held for sale
Total portfolio loans and leases

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Carrying Value

90 Days Past Due 
and Still Accruing

Net Charge-Offs (Recoveries)

2020

2019

2020

2019

2020

2019

$ 

$ 
$ 
$ 

49,895   
10,609   
5,815   
2,954   
20,393   
5,183   
13,653   
2,007   
3,014   
113,523   
4,741   
108,782   

50,677 
10,964 
5,090 
3,363 
17,988 
6,083 
11,538 
2,532 
2,723 
110,958 
1,400 
109,558 

39   
8   
—   
1   
70   
2   
10   
31   
2   
163   

11 
15 
— 
— 
50 
1 
10 
42 
1 
130 

198   
45   
—   
23   
2   
5   
32   
126   
40   
471   

103 
(2) 
— 
7 
4 
18 
50 
134 
55 
369 

The  Bancorp  engages  in  commercial  lease  products  primarily  related  to  the  financing  of  commercial  equipment.  Leases  are  classified  as 
sales-type  if  the  Bancorp  transfers  control  of  the  underlying  asset  to  the  lessee.  The  Bancorp  classifies  leases  that  do  not  meet  any  of  the 
criteria  for  a  sales-type  lease  as  a  direct  financing  lease  if  the  present  value  of  the  sum  of  the  lease  payments  and  any  residual  value 
guaranteed  by  the  lessee  and/or  any  other  third  party  equals  or  exceeds  substantially  all  of  the  fair  value  of  the  underlying  asset  and  the 
collection of the lease payments and residual value guarantee is probable.

The following table presents the components of the net investment in leases as of December 31:

($ in millions)(a)
Net investment in direct financing leases:

Lease payment receivable (present value)
Unguaranteed residual assets (present value)
Net discount on acquired leases
Net investment in sales-type leases:

Lease payment receivable (present value)
Unguaranteed residual assets (present value)

2020

2019

$ 

1,400   
181   
(1)   

976   
36   

2,196 
220 
(7) 

510 
15 

(a) Excludes $323 and $429 of leveraged leases at December 31, 2020 and 2019, respectively.

Interest income recognized in the Consolidated Statements of Income for the years ended December 31, 2020 and 2019 was $64 million and 
$88 million, respectively, for direct financing leases and $28 million and $13 million, respectively, for sales-type leases.

The following table presents undiscounted cash flows for both direct financing and sales-type leases for 2021 through 2025 and thereafter as 
well as a reconciliation of the undiscounted cash flows to the total lease receivables as follows:

As of December 31, 2020 ($ in millions)
2021
2022
2023
2024
2025
Thereafter
Total undiscounted cash flows
Less: Difference between undiscounted cash flows and discounted cash flows
Present value of lease payments (recognized as lease receivables)

Direct Financing
Leases

Sales-Type 
Leases

$ 

$ 

$ 

470   
360   
227   
161   
115   
164   
1,497   
97   
1,400   

297 
253 
183 
132 
69 
129 
1,063 
87 
976 

The lease residual value represents the present value of the estimated fair value of the leased equipment at the end of the lease. The Bancorp 
performs quarterly reviews of residual values associated with its leasing portfolio considering factors such as the subject equipment, structure 
of the transaction, industry, prior experience with the lessee and other factors that impact the residual value to assess for impairment. The 
Bancorp maintained an allowance of $29 million at December 31, 2020 to cover the losses that are expected to be incurred over the remaining 
contractual terms of the related leases, including the potential losses related to the residual value, in the net investment in leases. The Bancorp 
maintained  an  allowance  of  $17  million  at  December  31,  2019  to  cover  the  inherent  losses,  including  the  potential  losses  related  to  the 
residual value, in the net investment in leases. Refer to Note 7 for additional information on credit quality and the ALLL.

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

7. Credit Quality and the Allowance for Loan and Lease Losses
The Bancorp disaggregates ALLL balances and transactions in the ALLL by portfolio segment. Credit quality related disclosures for loans 
and leases are further disaggregated by class.

Allowance for Loan and Lease Losses
The following tables summarize transactions in the ALLL by portfolio segment for the years ended December 31:

2020 ($ in millions)
Balance, beginning of period

Impact of adoption of ASU 2016-13(a)
Losses charged-off(b)
Recoveries of losses previously charged-off(b)
Provision for loan and lease losses

Balance, end of period

Commercial

Residential 
Mortgage

Consumer

Unallocated

Total    

$ 

$ 

710   
160   
(282)   
16   
852   
1,456   

73   
196   
(9)   
7   
27   
294   

298   
408   
(320)   
117   
200   
703   

121   
(121)   
—   
—   
—   
—   

1,202 
643 
(611) 
140 
1,079 
2,453 

Includes $31, $2 and $1 in Commercial, Residential Mortgage and Consumer, respectively, related to the initial recognition of an ALLL on PCD loans.

(a)
(b) The Bancorp recorded $42 in both losses charged-off and recoveries of losses charged-off related to customer defaults on point-of-sale consumer loans for which 

the Bancorp obtained recoveries under third-party credit enhancements.

2019 ($ in millions)
Balance, beginning of period

Losses charged-off(a)
Recoveries of losses previously charged-off(a)
Provision for (benefit from) loan and lease losses

Balance, end of period

Commercial

Residential 
Mortgage

Consumer

Unallocated

Total    

$ 

$ 

645   
(127)   
19   
173   
710   

81   
(9)   
5   
(4)   
73   

267   
(374)   
117   
288   
298   

110   
—   
—   
11   
121   

1,103 
(510) 
141 
468 
1,202 

(a) The Bancorp recorded $48 in both losses charged-off and recoveries of losses charged-off related to customer defaults on point-of-sale consumer loans for which 

the Bancorp obtained recoveries under third-party credit enhancements.

2018 ($ in millions)
Balance, beginning of period

Losses charged-off(a)
Recoveries of losses previously charged-off(a)
Provision for (benefit from) loan and lease losses

Balance, end of period

Commercial

Residential 
Mortgage

Consumer

Unallocated

Total    

$ 

$ 

753   
(157)   
25   
24   
645   

89   
(13)   
6   
(1)   
81   

234   
(280)   
89   
224   
267   

120   
—   
—   
(10)   
110   

1,196 
(450) 
120 
237 
1,103 

(a) The Bancorp recorded $29 in both losses charged-off and recoveries of losses charged-off related to customer defaults on point-of-sale consumer loans for which 

the Bancorp obtained recoveries under third-party credit enhancements.

The following tables provide a summary of the ALLL and related loans and leases classified by portfolio segment:

As of December 31, 2020 ($ in millions)
ALLL:(a)

Individually evaluated
Collectively evaluated

Total ALLL
Portfolio loans and leases:(b)
Individually evaluated
Collectively evaluated
Purchased credit deteriorated(c)
Total portfolio loans and leases

Commercial

Residential 
Mortgage 

Consumer

Total    

$ 

$ 

$ 

$ 

114 
1,342 
1,456 

962 
67,701 
334 
68,997 

68 
226 
294 

628 
15,073 
66 
15,767 

43 
660 
703 

273 
23,569 
15 
23,857 

225 
2,228 
2,453 

1,863 
106,343 
415 
108,621 

Includes $3 related to commercial leveraged leases at December 31, 2020.

(a)
(b) Excludes $161 of residential mortgage loans measured at fair value and includes $323 of commercial leveraged leases, net of unearned income, at December 31, 

(c)

2020.
Includes  $39,  as  of  December  31,  2020,  of  residential  mortgage  loans  previously  sold  to  GNMA  for  which  the  Bancorp  is  deemed  to  have  regained  effective 
control over under ASC Topic 860, but did not exercise its option to repurchase. Refer to Note 17 for further information.

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

As of December 31, 2019 ($ in millions)
ALLL:(a)

Individually evaluated for impairment
Collectively evaluated for impairment
Unallocated

Total ALLL
Portfolio loans and leases:(b)

Individually evaluated for impairment
Collectively evaluated for impairment
Purchased credit impaired
Total portfolio loans and leases

Commercial

Residential 
Mortgage

Consumer

Unallocated

Total

$ 

$ 

$ 

$ 

82 
628 
— 
710 

413 
69,047 
498 
69,958 

55 
18 
— 
73 

814 
15,690 
37 
16,541 

33 
265 
— 
298 

302 
22,558 
16 
22,876 

— 
— 
121 
121 

170 
911 
121 
1,202 

— 
— 
— 
— 

1,529 
  107,295 
551 
  109,375 

Includes $1 related to commercial leveraged leases at December 31, 2019.

(a)
(b) Excludes $183 of residential mortgage loans measured at fair value and includes $429 of commercial leveraged leases, net of unearned income at December 31, 

2019.

CREDIT RISK PROFILE
Commercial Portfolio Segment
For  purposes  of  monitoring  the  credit  quality  and  risk  characteristics  of  its  commercial  portfolio  segment,  the  Bancorp  disaggregates  the 
segment  into  the  following  classes:  commercial  and  industrial,  commercial  mortgage  owner-occupied,  commercial  mortgage  nonowner-
occupied, commercial construction and commercial leases.

To facilitate the monitoring of credit quality within the commercial portfolio segment, the Bancorp utilizes the following categories of credit 
grades:  pass,  special  mention,  substandard,  doubtful  and  loss.  The  five  categories,  which  are  derived  from  standard  regulatory  rating 
definitions, are assigned upon initial approval of credit to borrowers and updated periodically thereafter.

Pass ratings, which are assigned to those borrowers that do not have identified potential or well-defined weaknesses and for which there is a 
high  likelihood  of  orderly  repayment,  are  updated  at  least  annually  based  on  the  size  and  credit  characteristics  of  the  borrower.  All  other 
categories are updated on a quarterly basis during the month preceding the end of the calendar quarter.

The Bancorp assigns a special mention rating to loans and leases that have potential weaknesses that deserve management’s close attention. If 
left uncorrected, these potential weaknesses may, at some future date, result in the deterioration of the repayment prospects for the loan or 
lease or the Bancorp’s credit position.

The Bancorp assigns a substandard rating to loans and leases that are inadequately protected by the current sound worth and paying capacity 
of the borrower or of the collateral pledged. Substandard loans and leases have well-defined weaknesses or weaknesses that could jeopardize 
the orderly repayment of the debt. Loans and leases in this grade also are characterized by the distinct possibility that the Bancorp will sustain 
some loss if the deficiencies noted are not addressed and corrected.

The Bancorp assigns a doubtful rating to loans and leases that have all the attributes of a substandard rating with the added characteristic that 
the weaknesses make collection or liquidation in full, on the basis of currently existing facts, conditions and values, highly questionable and 
improbable. The possibility of loss is extremely high, but because of certain important and reasonable specific pending factors that may work 
to the advantage of and strengthen the credit quality of the loan or lease, its classification as an estimated loss is deferred until its more exact 
status may be determined. Pending factors may include a proposed merger or acquisition, liquidation proceeding, capital injection, perfecting 
liens on additional collateral or refinancing plans.

Loans  and  leases  classified  as  loss  are  considered  uncollectible  and  are  charged  off  in  the  period  in  which  they  are  determined  to  be 
uncollectible. Because loans and leases in this category are fully charged off, they are not included in the following tables.

For  loans  and  leases  that  are  collectively  evaluated,  the  Bancorp  utilizes  models  to  forecast  expected  credit  losses  over  a  reasonable  and 
supportable forecast period based on the probability of a loan or lease defaulting, the expected balance at the estimated date of default and the 
expected loss percentage given a default. For the commercial portfolio segment, the estimates for probability of default are primarily based on 
internal  ratings  assigned  to  each  commercial  borrower  on  a  13-point  scale  and  historical  observations  of  how  those  ratings  migrate  to  a 
default over time in the context of macroeconomic conditions. For loans with available credit, the estimate of the expected balance at the time 
of default considers expected utilization rates, which are primarily based on macroeconomic conditions and the utilization history of similar 
borrowers under those economic conditions. The estimates for loss severity are primarily based on collateral type and coverage levels and the 
susceptibility  of  those  characteristics  to  changes  in  macroeconomic  conditions.  Refer  to  Note  1  for  additional  information  about  the 
Bancorp’s processes for developing these models, estimating credit losses for periods beyond the reasonable and supportable forecast period 
and for estimating credit losses for individually evaluated loans.

164 Fifth Third Bancorp

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table of Contents

The following table summarizes the credit risk profile of the Bancorp’s commercial portfolio segment, by class and vintage:

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

As of December 31, 2020                     
($ in millions)    
Commercial and industrial loans:

Pass
Special mention
Substandard
Doubtful

Total commercial and industrial loans
Commercial mortgage owner-occupied 

loans:
Pass
Special mention
Substandard
Doubtful

Total commercial mortgage owner-

occupied loans

Commercial mortgage nonowner-

occupied loans:
Pass
Special mention
Substandard
Doubtful

Total commercial mortgage nonowner-

occupied loans

Commercial construction loans:

Pass
Special mention
Substandard
Doubtful

Total commercial construction loans
Commercial leases:

Pass
Special mention
Substandard
Doubtful

Total commercial leases
Total commercial loans and leases:

Pass
Special mention
Substandard
Doubtful

Total commercial loans and leases

Term Loans and Leases
Amortized Cost Basis by Origination Year

2020

2019

2018

2017

2016

Prior

Revolving
Loans
Converted 
to
Term Loans
Amortized 
Cost Basis

Revolving
Loans
Amortized
Cost Basis

$  7,042   
66   
119   
—   
$  7,227   

2,144   
46   
80   
2   
2,272   

1,114   
167   
107   
9   
1,397   

$  1,047   
58   
211   
—   

655   
12   
17   
—   

416   
16   
33   
—   

700   
46   
60   
—   
806   

288   
7   
7   
—   

471   
5   
39   
—   
515   

249   
2   
13   
—   

703   
21   
104   
—   
828   

420   
17   
30   
—   

31,657   
2,317   
2,639   
7   
36,620   

1,025   
64   
88   
—   

—   
—   
—   
—   
—   

—   
—   
—   
—   

Total

43,831 
2,668 
3,148 
18 
49,665 

4,100 
176 
399 
— 

$  1,316   

684   

465   

302   

264   

467   

1,177   

—   

4,675 

$ 

902   
252   
149   
12   

679   
68   
3   
—   

548   
17   
49   
—   

247   
8   
14   
—   

223   
36   
2   
—   

341   
9   
25   
—   

1,626   
416   
301   
—   

—   
—   
—   
—   

4,566 
806 
543 
12 

$  1,315   

750   

614   

269   

261   

375   

2,343   

—   

5,927 

$ 

$ 

$ 

$ 

98   
67   
8   
—   
173   

622   
5   
7   
—   
634   

49   
—   
—   
—   
49   

374   
16   
4   
—   
394   

27   
—   
—   
—   
27   

315   
5   
16   
—   
336   

—   
—   
—   
—   
—   

369   
—   
21   
—   
390   

9   
—   
—   
—   
9   

314   
—   
6   
—   
320   

12   
—   
—   
—   
12   

824   
—   
17   
—   
841   

4,721   
591   
233   
—   
5,545   

—   
—   
—   
—   
—   

$  9,711   
448   
494   
12   
$  10,665   

3,901   
142   
104   
2   
4,149   

2,420   
205   
205   
9   
2,839   

1,604   
61   
102   
—   
1,767   

1,266   
43   
60   
—   
1,369   

2,300   
47   
176   
—   
2,523   

39,029   
3,388   
3,261   
7   
45,685   

—   
—   
—   
—   
—   

—   
—   
—   
—   
—   

—   
—   
—   
—   
—   

4,916 
658 
241 
— 
5,815 

2,818 
26 
71 
— 
2,915 

60,231 
4,334 
4,402 
30 
68,997 

The following table summarizes the credit risk profile of the Bancorp’s commercial portfolio segment, by class:

As of December 31, 2019 ($ in millions)
Commercial and industrial loans
Commercial mortgage owner-occupied loans
Commercial mortgage nonowner-occupied loans
Commercial construction loans
Commercial leases
Total commercial loans and leases

Pass

Special 
Mention

Substandard

Doubtful

Total

$ 

$ 

47,671 
4,421 
5,866 
4,963 
3,222 
66,143 

1,423 
162 
135 
52 
53 
1,825 

1,406 
293 
82 
75 
88 
1,944 

42 
4 
— 
— 
— 
46 

50,542 
4,880 
6,083 
5,090 
3,363 
69,958 

 165 Fifth Third Bancorp

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table of Contents

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Age Analysis of Past Due Commercial Loans and Leases
The following tables summarize the Bancorp’s amortized cost basis in portfolio commercial loans and leases, by age and class:

As of December 31, 2020 ($ in millions)
Commercial loans and leases:

Commercial and industrial loans
Commercial mortgage owner-occupied loans
Commercial mortgage nonowner-occupied loans
Commercial construction loans
Commercial leases

Total portfolio commercial  loans and leases

(a)

Includes accrual and nonaccrual loans and leases.

As of December 31, 2019 ($ in millions)
Commercial loans and leases:

Commercial and industrial loans
Commercial mortgage owner-occupied loans
Commercial mortgage nonowner-occupied loans
Commercial construction loans
Commercial leases

Total portfolio commercial loans and leases

(a)

Includes accrual and nonaccrual loans and leases.

Current 
Loans and 
Leases(a)

30-89 
Days(a)

Past Due
90 Days 
or More(a)

Total 
Past Due  

Total Loans 
and Leases

90 Days Past 
Due and Still 
Accruing

$ 

$ 

49,421 
4,645 
5,860 
5,808 
2,906 
68,640 

119 
7 
31 
7 
7 
171 

125 
23 
36 
— 
2 
186 

244 
30 
67 
7 
9 
357 

49,665 
4,675 
5,927 
5,815 
2,915 
68,997 

39 
7 
1 
— 
1 
48 

Current 
Loans and 
Leases(a)

30-89 
Days(a)

Past Due
90 Days 
or More(a)

Total 
Past Due  

Total Loans 
and Leases

90 Days Past 
Due and Still 
Accruing

$ 

$ 

50,305 
4,853 
6,072 
5,089 
3,338 
69,657 

133 
4 
5 
1 
11 
154 

104 
23 
6 
— 
14 
147 

237 
27 
11 
1 
25 
301 

50,542 
4,880 
6,083 
5,090 
3,363 
69,958 

11 
9 
6 
— 
— 
26 

Residential Mortgage and Consumer Portfolio Segments
For  purposes  of  monitoring  the  credit  quality  and  risk  characteristics  of  its  consumer  portfolio  segment,  the  Bancorp  disaggregates  the 
segment  into  the  following  classes:  home  equity,  indirect  secured  consumer  loans,  credit  card  and  other  consumer  loans.  The  Bancorp’s 
residential mortgage portfolio segment is also a separate class.

The  Bancorp  considers  repayment  performance  as  the  best  indicator  of  credit  quality  for  residential  mortgage  and  consumer  loans,  which 
includes  both  the  delinquency  status  and  performing  versus  nonperforming  status  of  the  loans.  The  delinquency  status  of  all  residential 
mortgage and consumer loans and the performing versus nonperforming status is presented in the following table. Refer to the nonaccrual 
loans  and  leases  section  of  Note  1  for  additional  delinquency  and  nonperforming  information.  Loans  and  leases  which  received  payment 
deferrals or forbearances as part of the Bancorp’s COVID-19 customer relief programs are generally not reported as delinquent during the 
forbearance  or  deferral  period  if  the  loan  or  lease  was  less  than  30  days  past  due  at  March  1,  2020  (the  effective  date  of  the  COVID-19 
national emergency declaration) unless the loan or lease subsequently becomes delinquent according to its modified terms. Refer to Note 1 
for additional information.

For  collectively  evaluated  loans  in  the  consumer  and  residential  mortgage  portfolio  segments,  the  Bancorp’s  expected  credit  loss  models 
primarily  utilize  the  borrower’s  FICO  score  and  delinquency  history  in  combination  with  macroeconomic  conditions  when  estimating  the 
probability of default. The estimates for loss severity are primarily based on collateral type and coverage levels and the susceptibility of those 
characteristics to changes in macroeconomic conditions. The expected balance at the estimated date of default is also particularly significant 
for portfolio classes which generally have longer terms (such as residential mortgage loans and home equity) and portfolio classes containing 
a high concentration of loans with revolving privileges (such as credit card and home equity). The estimate of the expected balance at the 
time  of  default  considers  expected  prepayment  and  utilization  rates  where  applicable,  which  are  primarily  based  on  macroeconomic 
conditions and the utilization history of similar borrowers under those economic conditions. Refer to Note 1 for additional information about 
the  Bancorp’s  process  for  developing  these  models  and  its  process  for  estimating  credit  losses  for  periods  beyond  the  reasonable  and 
supportable forecast period.

The  following  table  presents  a  summary  of  the  Bancorp’s  residential  mortgage  and  consumer  portfolio  segments,  by  class  and  vintage, 
disaggregated by both age and performing versus nonperforming status:

166 Fifth Third Bancorp

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table of Contents

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Term Loans
Amortized Cost Basis by Origination Year

2020

2019

2018

2017

2016

Prior

Revolving
Loans
Converted to
Term Loans
Amortized 
Cost Basis

Revolving
Loans
Amortized
Cost Basis

Total

$  4,006   
1   
—   
4,007   
1   
$  4,008   

2,128   
1   
6   
2,135   
—   
2,135   

827   
3   
2   
832   
2   
834   

1,635   
3   
7   
1,645   
2   
1,647   

2,301   
1   
7   
2,309   
3   
2,312   

4,719   
12   
48   
4,779   
52   
4,831   

As of December 31, 2020                     
($ in millions)  
Residential mortgage loans:

Performing:
Current(a)
30-89 days past due
90 days or more past due

Total performing
Nonperforming

Total residential mortgage loans(b)
Home equity:
Performing:
Current
30-89 days past due
90 days or more past due

Total performing
Nonperforming
Total home equity
Indirect secured consumer loans:

$ 

$ 

11   
—   
—   
11   
—   
11   

24   
—   
—   
24   
—   
24   

30   
—   
—   
30   
—   
30   

Performing:
Current
30-89 days past due
90 days or more past due

$  6,626   
25   
1   
6,652   
1   
Total indirect secured consumer loans $  6,653   
Credit card:

Total performing
Nonperforming

3,752   
41   
2   
3,795   
5   
3,800   

1,678   
31   
3   
1,712   
4   
1,716   

$  —   
—   
—   
—   
—   
$  —   

$ 

$ 

883   
2   
—   
885   
—   
885   

—   
—   
—   
—   
—   
—   

546   
5   
2   
553   
—   
553   

—   
—   
—   
—   
—   
—   

437   
4   
—   
441   
—   
441   

Performing:
Current
30-89 days past due
90 days or more past due

Total performing
Nonperforming

Total credit card
Other consumer loans

Performing:
Current
30-89 days past due
90 days or more past due

Total performing
Nonperforming

Total other consumer loans
Total residential mortgage and 
    consumer loans
Performing:
Current
30-89 days past due
90 days or more past due

Total performing
Nonperforming

Total residential mortgage and 
    consumer loans(b)

4   
—   
—   
4   
—   
4   

860   
17   
2   
879   
3   
882   

—   
—   
—   
—   
—   
—   

178   
2   
—   
180   
—   
180   

2   
—   
—   
2   
—   
2   

372   
7   
1   
380   
2   
382   

—   
—   
—   
—   
—   
—   

32   
—   
—   
32   
—   
32   

153   
3   
2   
158   
10   
168   

214   
4   
1   
219   
1   
220   

—   
—   
—   
—   
—   
—   

40   
—   
—   
40   
1   
41   

—   
—   
—   
—   
—   
—   

4,825   
33   
—   
4,858   
75   
4,933   

—   
—   
—   
—   
—   
—   

1,914   
30   
31   
1,975   
32   
2,007   

878   
2   
—   
880   
1   
881   

7,617   
65   
31   
7,713   
108   

—   
—   
—   
—   
—   
—   

10   
—   
—   
10   
1   
11   

—   
—   
—   
—   
—   
—   

—   
—   
—   
—   
—   
—   

1   
—   
—   
1   
—   
1   

15,616 
21 
70 
15,707 
60 
15,767 

5,059 
36 
2 
5,097 
86 
5,183 

13,502 
125 
10 
13,637 
16 
13,653 

1,914 
30 
31 
1,975 
32 
2,007 

2,995 
15 
2 
3,012 
2 
3,014 

11   
—   
—   
11   
1   

39,086 
227 
115 
39,428 
196 

$  11,526   
28   
1   
  11,555   
2   

6,450   
47   
10   
6,507   
5   

2,972   
38   
5   
3,015   
6   

2,677   
22   
9   
2,708   
5   

2,707   
8   
8   
2,723   
5   

5,126   
19   
51   
5,196   
64   

$  11,557   

6,512   

3,021   

2,713   

2,728   

5,260   

7,821   

12   

39,624 

(a)

Information includes advances made pursuant to servicing agreements for GNMA mortgage pools whose repayments are insured by the FHA or guaranteed by the 
VA. As of December 31, 2020, $103 of these loans were 30-89 days past due and $242 were 90 days or more past due. The Bancorp recognized $3 of losses 
during the year ended December 31, 2020 due to claim denials and curtailments associated with these insured or guaranteed loans.

(b) Excludes $161 of residential mortgage loans measured at fair value at December 31, 2020.

 167 Fifth Third Bancorp

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table of Contents

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The following table presents a summary of the Bancorp’s residential mortgage and consumer portfolio segments, by class, disaggregated into 
performing versus nonperforming status:

As of December 31, 2019 ($ in millions)
Residential mortgage loans(a)
Home equity
Indirect secured consumer loans
Credit card
Other consumer loans
Total residential mortgage and consumer loans(a)

Performing

$ 

$ 

16,450 
5,989 
11,531 
2,505 
2,721 
39,196 

Nonperforming
91 
94 
7 
27 
2 
221 

(a) Excludes $183 of residential mortgage loans measured at fair value at December 31, 2019.

Age Analysis of Past Due Consumer Loans
The following table summarizes the Bancorp’s amortized cost basis of portfolio consumer loans, by age and class:

As of December 31, 2019 ($ in millions)
Residential mortgage loans(a)
Consumer loans:
Home equity
Indirect secured consumer loans
Credit card
Other consumer loans

Total portfolio consumer loans(a)

Current 
Loans and 
Leases(b)(c) 
$ 

16,372 

5,965 
11,389 
2,434 
2,702 
38,862 

$ 

30-89 
Days(c)

27 

61 
132 
50 
18 
288 

Past Due
90 Days 
or More(c)
142 

Total 
Past Due  
169 

Total Loans 
and Leases

16,541 

57 
17 
48 
3 
267 

118 
149 
98 
21 
555 

6,083 
11,538 
2,532 
2,723 
39,417 

90 Days Past 
Due and Still 
Accruing    

50 

1 
10 
42 
1 
104 

(a) Excludes $183 of residential mortgage loans measured at fair value at December 31, 2019.
(b)

Information includes advances made pursuant to servicing agreements for GNMA mortgage pools whose repayments are insured by the FHA or guaranteed by the 
VA. As of December 31, 2019, $94 of these loans were 30-89 days past due and $261 were 90 days or more past due. The Bancorp recognized $4 of losses during 
the year ended December 31, 2019 due to claim denials and curtailments associated with these insured or guaranteed loans.
Includes accrual and nonaccrual loans.

(c)

Collateral-Dependent Loans and Leases
The  Bancorp  considers  a  loan  or  lease  to  be  collateral-dependent  when  the  borrower  is  experiencing  financial  difficulty  and  repayment  is 
expected to be provided substantially through the operation or sale of the collateral. When a loan or lease is collateral-dependent, its fair value 
is generally based on the fair value less cost to sell of the underlying collateral.

The following table presents the amortized cost basis of the Bancorp’s collateral-dependent loans and leases, by portfolio class:

As of December 31, 2020 ($ in millions)
Commercial loans and leases:

Commercial and industrial loans
Commercial mortgage owner-occupied loans
Commercial mortgage nonowner-occupied loans
Commercial construction loans
Commercial leases

Total commercial loans and leases
Residential mortgage loans
Consumer loans:
Home equity
Indirect secured consumer loans
Other consumer loans

Total consumer loans
Total portfolio loans and leases

Amortized Cost 
Basis

$ 

$ 

810 
101 
82 
19 
6 
1,018 
80 

71 
9 
— 
80 
1,178 

Nonperforming Assets
Nonperforming assets include nonaccrual loans and leases for which ultimate collectability of the full amount of the principal and/or interest 
is uncertain; restructured loans which have not yet met the requirements to be returned to accrual status; certain restructured consumer and 
residential mortgage loans which are 90 days past due based on the restructured terms unless the loan is both well-secured and in the process 
of collection; and certain other assets, including OREO and other repossessed property.

168 Fifth Third Bancorp

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table of Contents

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The  following  table  presents  the  amortized  cost  basis  of  the  Bancorp’s  nonaccrual  loans  and  leases,  by  class,  and  OREO  and  other 
repossessed property:

As of December 31, 2020 ($ in millions)

Commercial loans and leases:

Commercial and industrial loans
Commercial mortgage owner-occupied loans
Commercial mortgage nonowner-occupied loans
Commercial construction loans
Commercial leases

Total nonaccrual portfolio commercial loans and leases
Residential mortgage loans
Consumer loans:
Home equity
Indirect secured consumer loans
Credit card
Other consumer loans

Total nonaccrual portfolio consumer loans
Total nonaccrual portfolio loans and leases(a)(b)
OREO and other repossessed property
Total nonperforming portfolio assets(a)(b)

With an ALLL

No Related
ALLL

Total

Interest Income Recognized

For the year ended 
December 31, 2020

$ 

$ 

$ 

213   
20   
34   
1   
6   
274   
11   

55   
8   
32   
2   
97   
382   
—   
382   

260   
60   
43   
—   
1   
364   
49   

31   
8   
—   
—   
39   
452   
30   
482   

473   
80   
77   
1   
7   
638   
60   

86   
16   
32   
2   
136   
834   
30   
864   

8 
— 
1 
— 
1 
10 
28 

9 
— 
4 
— 
13 
51 
— 
51 

(a) Excludes $5 of nonaccrual loans held for sale and $1 of nonaccrual restructured loans held for sale.
(b)

Includes  $29  of  nonaccrual  government  insured  commercial  loans  whose  repayments  are  insured  by  the  SBA,  of  which  $17  are  restructured  nonaccrual 
government insured commercial loans.

The following table presents the Bancorp’s nonaccrual loans and leases, by class, and OREO and other repossessed property as of:

($ in millions)
Commercial loans and leases:

Commercial and industrial loans
Commercial mortgage owner-occupied loans
Commercial mortgage nonowner-occupied loans
Commercial construction loans
Commercial leases

Total nonaccrual portfolio commercial loans and leases
Residential mortgage loans
Consumer loans:
Home equity
Indirect secured consumer loans
Credit card
Other consumer loans

Total nonaccrual portfolio consumer loans
Total nonaccrual portfolio loans and leases(a)(b)
OREO and other repossessed property
Total nonperforming portfolio assets(a)(b)

December 31,
2019

$ 

$ 

$ 

338 
29 
1 
1 
28 
397 
91 

94 
7 
27 
2 
130 
618 
62 
680 

(a) Excludes $7 of nonaccrual loans and leases held for sale.
(b)

Includes  $16  of  nonaccrual  government  insured  commercial  loans  whose  repayments  are  insured  by  the  SBA,  of  which  $11  are  restructured  nonaccrual 
government insured commercial loans.

The Bancorp’s amortized cost basis of consumer mortgage loans secured by residential real estate properties for which formal foreclosure 
proceedings  are  in  process  according  to  local  requirements  of  the  applicable  jurisdiction  was  $136  million  and  $212  million  as  of 
December 31, 2020 and 2019, respectively.

Troubled Debt Restructurings
A  loan  is  accounted  for  as  a  TDR  if  the  Bancorp,  for  economic  or  legal  reasons  related  to  the  borrower’s  financial  difficulties,  grants  a 
concession  to  the  borrower  that  it  would  not  otherwise  consider.  TDRs  include  concessions  granted  under  reorganization,  arrangement  or 
other provisions of the Federal Bankruptcy Act. Within each of the Bancorp’s loan classes, TDRs typically involve either a reduction of the 

 169 Fifth Third Bancorp

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

stated interest rate of the loan, an extension of the loan’s maturity date with a stated rate lower than the current market rate for a new loan 
with similar risk, or in limited circumstances, a reduction of the principal balance of the loan or the loan’s accrued interest. Modifying the 
terms of a loan may result in an increase or decrease to the ALLL depending upon the terms modified, the method used to measure the ALLL 
for  a  loan  prior  to  modification,  the  extent  of  collateral,  and  whether  any  charge-offs  were  recorded  on  the  loan  before  or  at  the  time  of 
modification. Refer to the ALLL section of Note 1 for information on the Bancorp’s ALLL methodology. Upon modification of a loan, the 
Bancorp measures the expected credit loss as either the difference between the amortized cost of the loan and the fair value of collateral less 
cost to sell or the difference between the estimated future cash flows expected to be collected on the modified loan, discounted at the original 
effective yield of the loan, and the carrying value of the loan. The resulting measurement may result in the need for minimal or no allowance 
regardless of which is used because it is probable that all cash flows will be collected under the modified terms of the loan. In addition, if the 
stated interest rate was increased in a TDR that is not collateral-dependent, the cash flows on the modified loan, using the pre-modification 
interest rate as the discount rate, often exceed the amortized cost basis of the loan. Conversely, upon a modification that reduces the stated 
interest rate on a loan that is not collateral-dependent, the Bancorp recognizes an increase to the ALLL. If a TDR involves a reduction of the 
principal  balance  of  the  loan  or  the  loan’s  accrued  interest,  that  amount  is  charged  off  to  the  ALLL.  Loans  discharged  in  a  Chapter  7 
bankruptcy and not reaffirmed by the borrower are treated as nonaccrual collateral-dependent loans with a charge-off recognized to reduce 
the carrying values of such loans to the fair value of the related collateral less costs to sell. Certain loan modifications which were made in 
response to the COVID-19 pandemic were not evaluated for classification as a TDR. Refer to the Regulatory Developments Related to the 
COVID-19 Pandemic section of Note 1 for additional information.

The Bancorp had commitments to lend additional funds to borrowers whose terms have been modified in a TDR, consisting of line of credit 
and letter of credit commitments of $67 million and $72 million, respectively, as of December 31, 2020 compared with $41 million and $58 
million, respectively, as of December 31, 2019.

The following tables provide a summary of portfolio loans and leases, by class, modified in a TDR by the Bancorp during the years ended 
December 31:

2020 ($ in millions)
Commercial loans:

Commercial and industrial loans
Commercial mortgage owner-occupied loans
Commercial mortgage nonowner-occupied loans
Commercial construction loans

Residential mortgage loans
Consumer loans:
Home equity
Indirect secured consumer loans
Credit card

Total portfolio loans

Number of Loans
Modified in a TDR
During the Year(a)

Amortized Cost Basis 
of Loans Modified
in a TDR
During the Year

Increase
(Decrease)
to ALLL Upon
Modification

Charge-offs
Recognized Upon  
Modification

124  $ 
43 
19 
3 
424 

147 
70 
5,701 
6,531  $ 

305 
58 
44 
21 
58 

7 
— 
32 
525 

26 
(11) 
(2) 
1 
1 

(4) 
— 
11 
22 

7 
— 
— 
— 
— 

— 
— 
1 
8 

(a) Represents number of loans post-modification and excludes loans previously modified in a TDR.

2019 ($ in millions)(a)(b)
Commercial loans:

Commercial and industrial loans
Commercial mortgage owner-occupied loans
Commercial mortgage nonowner-occupied loans

Residential mortgage loans
Consumer loans:
Home equity
Indirect secured consumer loans
Credit card

Total portfolio loans

Number of Loans
Modified in a TDR
During the Year(c)

Recorded Investment
in Loans Modified
in a TDR
During the Year

(Decrease)
Increase
to ALLL Upon
Modification

Charge-offs
Recognized Upon  
Modification

97  $ 
15 
1 
722 

80 
100 
6,041 
7,056  $ 

223 
12 
— 
101 

4 
— 
34 
374 

(19) 
— 
— 
1 

— 
— 
8 
(10) 

5 
— 
— 
— 

— 
— 
3 
8 

(a) Excludes all loans acquired with deteriorated credit quality which were accounted for within a pool.
(b) Excludes  loans  classified  as  TDRs  as  a  result  of  the  Bancorp’s  conformance  to  OCC  guidance  with  regard  to  non-reaffirmed  loans  included  in  Chapter  7 

bankruptcy filings.

(c) Represents number of loans post-modification and excludes loans previously modified in a TDR.

170 Fifth Third Bancorp

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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2018 ($ in millions)(a)
Commercial loans:

Commercial and industrial loans
Commercial mortgage owner-occupied loans
Commercial mortgage nonowner-occupied loans

Residential mortgage loans
Consumer loans:
Home equity
Indirect secured consumer loans
Credit card

Total portfolio loans

Number of Loans
Modified in a TDR
During the Year(b)

Recorded Investment
in Loans Modified
in a TDR
During the Year

Increase
(Decrease)
to ALLL Upon
Modification

Charge-offs
Recognized Upon  
Modification

54  $ 
6 
3 
1,128 

111 
84 
7,483 
8,869  $ 

200 
3 
— 
168 

7 
— 
37 
415 

1 
(1) 
— 
4 

— 
— 
9 
13 

7 
— 
— 
— 

— 
— 
2 
9 

(a) Excludes all loans acquired with deteriorated credit quality which were accounted for within a pool.
(b) Represents number of loans post-modification and excludes loans previously modified in a TDR.

The Bancorp considers TDRs that become 90 days or more past due under the modified terms as subsequently defaulted. For commercial 
loans not subject to individual evaluation for an ALLL, the applicable commercial models are applied for purposes of determining the ALLL 
as well as qualitatively assessing whether those loans are reasonably expected to be further restructured prior to their maturity date and, if so, 
the impact such a restructuring would have on the remaining contractual life of the loans. When a residential mortgage, home equity, indirect 
secured consumer or other consumer loan that has been modified in a TDR subsequently defaults, the present value of expected cash flows 
used in the measurement of the expected credit loss is generally limited to the expected net proceeds from the sale of the loan’s underlying 
collateral and any resulting collateral shortfall is reflected as a charge-off or an increase in ALLL. The Bancorp recognizes an ALLL for the 
entire balance of the credit card loans modified in a TDR that subsequently default.

The following tables provide a summary of TDRs that subsequently defaulted during the years ended December 31, 2020, 2019 and 2018 and 
were within 12 months of the restructuring date:

December 31, 2020 ($ in millions)(a)
Commercial loans:

Commercial and industrial loans
Commercial mortgage owner-occupied loans
Commercial mortgage nonowner-occupied loans

Residential mortgage loans
Consumer loans:
Home equity
Indirect secured consumer loans
Credit card

Total portfolio loans

Number of 
Contracts

Amortized
Cost

13  $ 
8 
3 
149 

6 
18 
260 
457  $ 

(a) Excludes all loans held for sale and loans acquired with deteriorated credit quality which were accounted for within a pool.

December 31, 2019 ($ in millions)(a)(b)
Commercial loans:

Commercial and industrial loans
Commercial mortgage owner-occupied loans
Commercial mortgage nonowner-occupied loans

Residential mortgage loans
Consumer loans:
Home equity
Credit card

Total portfolio loans

Number of
Contracts

Recorded
Investment

12  $ 
4 
1 
274 

15 
655 
961  $ 

5 
3 
11 
23 

— 
— 
1 
43 

20 
1 
— 
42 

— 
3 
66 

(a) Excludes all loans held for sale and loans acquired with deteriorated credit quality which were accounted for within a pool.
(b) Excludes  loans  classified  as  TDRs  as  a  result  of  the  Bancorp’s  conformance  to  OCC  guidance  with  regard  to  non-reaffirmed  loans  included  in  Chapter  7 

bankruptcy filings.

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December 31, 2018 ($ in millions)(a)
Commercial loans:

Commercial and industrial loans
Commercial mortgage owner-occupied loans

Residential mortgage loans
Consumer loans:
Home equity
Credit card

Total portfolio loans

Number of
Contracts

Recorded
Investment

8  $ 
2 
225 

10 
655 
900  $ 

61 
— 
35 

— 
4 
100 

(a) Excludes all loans held for sale and loans acquired with deteriorated credit quality which were accounted for within a pool.

8. Bank Premises and Equipment
The following table provides a summary of bank premises and equipment as of December 31:

($ in millions)
Land and improvements(a)
Buildings(a)
Equipment
Leasehold improvements
Construction in progress(a)
Bank premises and equipment held for sale:

Land and improvements
Buildings
Equipment

Accumulated depreciation and amortization
Total bank premises and equipment

Estimated 
Useful Life

1 - 30 years
2 - 20 years
1 - 30 years

2020

2019

$ 

$ 

636 
1,612 
2,302 
467 
108 

27 
8 
— 
(3,072) 
2,088 

639 
1,575 
2,126 
432 
85 

8 
18 
1 
(2,889) 
1,995 

(a) At December 31, 2020 and 2019, land and improvements, buildings and construction in progress included $46 and $51, respectively, associated with parcels of 

undeveloped land intended for future branch expansion.

Depreciation  and  amortization  expense  related  to  bank  premises  and  equipment,  including  amortization  of  finance  lease  ROU  assets,  was 
$256 million, $255 million and $238 million for the years ended December 31, 2020, 2019 and 2018, respectively.

The Bancorp monitors changing customer preferences associated with the channels it uses for banking transactions to evaluate the efficiency, 
competitiveness and quality of the customer service experience in its consumer distribution network. As part of this ongoing assessment, the 
Bancorp  may  determine  that  it  is  no  longer  fully  committed  to  maintaining  full-service  branches  at  certain  of  its  existing  banking  center 
locations. Similarly, the Bancorp may also determine that it is no longer fully committed to building banking centers on certain parcels of 
land which had previously been held for future branch expansion.

During  the  second  quarter  of  2018,  the  Bancorp  adopted  a  plan  to  close  approximately  100  to  125  branches  over  the  next  three  years, 
exclusive of branches identified for closure as part of the MB Financial, Inc. acquisition. As of December 31, 2020, 102 branches have been 
closed under this plan. Additionally, the Bancorp has identified 36 branches that it expects to close in the first quarter of 2021 and seven in 
the second quarter of 2021. 

As a result of the MB Financial, Inc. acquisition, the Bancorp identified 46 branches in the Chicago market that it planned to close. Of these 
locations, 45 were closed in the third quarter of 2019 and the final location was closed in the first quarter of 2020. These 46 branches were 
not part of the aforementioned plan and were in addition to the branch in the Chicago market that the Bancorp closed in November 2018. In 
addition, the Bancorp previously identified 11 other non-branch locations that it planned to sell that were acquired from MB Financial, Inc. 
These locations had a fair value, less cost to sell, of $15 million. Of these locations, eight have been sold as of December 31, 2020.

The  Bancorp  performs  assessments  of  the  recoverability  of  long-lived  assets  when  events  or  changes  in  circumstances  indicate  that  their 
carrying values may not be recoverable. Impairment losses associated with such assessments and lower of cost or market adjustments were 
$30  million,  $28  million  and  $45  million  for  the  years  ended  December  31,  2020,  2019  and  2018,  respectively.  For  the  year  ended 
December 31, 2019, impairment charges included $14 million associated with Fifth Third branches in the Chicago market that were assessed 
for impairment as a result of the MB Financial, Inc. acquisition. The recognized impairment losses were recorded in other noninterest income 
in the Consolidated Statements of Income.

172 Fifth Third Bancorp

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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9. Operating Lease Equipment
Operating lease equipment was $777 million and $848 million at December 31, 2020 and 2019, respectively, net of accumulated depreciation 
of  $290  million  and  $237  million  at  December  31,  2020  and  2019,  respectively.  The  Bancorp  recorded  lease  income  of  $156  million, 
$151 million and $84 million relating to lease payments for operating leases in leasing business revenue in the Consolidated Statements of 
Income for the years ended December 31, 2020, 2019 and 2018, respectively. Depreciation expense related to operating lease equipment was 
$126  million,  $122  million  and  $73  million  for  the  years  ended  December  31,  2020,  2019  and  2018,  respectively.  The  Bancorp  received 
payments of $161 million and $157 million related to operating leases during the years ended December 31, 2020 and 2019, respectively.

The  Bancorp  performs  assessments  of  the  recoverability  of  long-lived  assets  when  events  or  changes  in  circumstances  indicate  that  their 
carrying values may not be recoverable. As a result of these recoverability assessments, the Bancorp recognized $7 million, $3 million and 
$4 million of impairment losses associated with operating lease assets for the years ended December 31, 2020, 2019 and 2018, respectively. 
The recognized impairment losses were recorded in leasing business revenue in the Consolidated Statements of Income.

The following table presents undiscounted future lease payments for operating leases for 2021 through 2025 and thereafter:

As of December 31, 2020 ($ in millions)
2021
2022
2023
2024
2025
Thereafter
Total operating lease payments

Undiscounted
Cash Flows

$ 

$ 

143 
119 
91 
55 
34 
51 
493 

10. Lease Obligations - Lessee
The Bancorp leases certain banking centers, ATM sites, land for owned buildings and equipment. The Bancorp’s lease agreements typically 
do not contain any residual value guarantees or any material restrictive covenants. 

The following table provides a summary of lease assets and lease liabilities as of December 31:

($ in millions)
Assets
Operating lease right-of-use assets
Finance lease right-of-use assets
Total right-of-use assets(a)
Liabilities
Operating lease liabilities
Finance lease liabilities
Total lease liabilities

Consolidated Balance Sheets Caption

2020

2019

Other assets
Bank premises and equipment

Accrued taxes, interest and expenses
Long-term debt

$ 

$ 

$ 

$ 

423   
129   
552   

527   
130   
657   

473 
34 
507 

555 
35 
590 

(a) Operating and finance lease right-of-use assets are recorded net of accumulated amortization of $152 and $29, respectively, as of December 31, 2020, and $75 

and $27,  respectively, as of December 31, 2019.

The following table presents the components of lease costs for the years ended December 31:

($ in millions)
Lease costs:
   Amortization of ROU assets
Interest on lease liabilities

Total finance lease costs
Operating lease cost
Short-term lease cost
Variable lease cost
Sublease income

Total operating lease costs
Total lease costs

Consolidated Statements of Income Caption

2020

2019

Net occupancy and equipment expense
Interest on long-term debt

Net occupancy expense
Net occupancy expense
Net occupancy expense
Net occupancy expense

$ 

$ 
$ 

$ 
$ 

11   
3   
14   
110   
1   
29   
(3)   
137   
151   

6 
1 
7 
96 
1 
30 
(3) 
124 
131 

Gross  occupancy  expense  for  cancelable  and  noncancelable  leases,  which  was  included  in  net  occupancy  expense  in  the  Consolidated 
Statements of Income, was $101 million for the year ended December 31, 2018. 

 173 Fifth Third Bancorp

 
 
 
 
 
 
 
 
 
 
 
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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The Bancorp performs impairment assessments for ROU assets when events or changes in circumstances indicate that their carrying values 
may not be recoverable. In  addition to the lease costs disclosed in the table above, the  Bancorp recognized $8 million and  $15 million of 
impairment losses and termination charges for the ROU assets related to certain operating leases for the years ended December 31, 2020 and 
2019, respectively. The recognized losses were recorded in net occupancy expense in the Consolidated Statements of Income.

The following table presents undiscounted cash flows for both operating leases and finance leases for 2021 through 2025 and thereafter as 
well as a reconciliation of the undiscounted cash flows to the total lease liabilities as follows:

As of December 31, 2020 ($ in millions)
2021
2022
2023
2024
2025
Thereafter
Total undiscounted cash flows
Less: Difference between undiscounted cash flows and discounted cash flows
Present value of lease liabilities

Operating
Leases

Finance
Leases

Total

$ 

$ 

$ 

86   
81   
74   
65   
58   
246   
610   
83   
527   

18   
19   
16   
17   
10   
78   
158   
28   
130   

104 
100 
90 
82 
68 
324 
768 
111 
657 

The following table presents the weighted-average remaining lease term and weighted-average discount rate as of December 31:

Weighted-average remaining lease term (years):

Operating leases
Finance leases

Weighted-average discount rate:

Operating leases
Finance leases

The following table presents information related to lease transactions for the years ended December 31:

($ in millions)
Cash paid for amounts included in the measurement of lease liabilities:(a)

Operating cash flows from operating leases
Operating cash flows from finance leases
Financing cash flows from finance leases

Gains on sale and leaseback transactions

2020

2019

9.06
12.93

 3.05  %
 2.39 

9.48
14.17

 3.19 
 4.30 

2020

2019

$ 

91   
3   
11   

3   

97 
1 
5 

5 

(a) The cash flows related to the short-term and variable lease payments are not included in the amounts in the table as they were not included in the measurement of 

lease liabilities.

174 Fifth Third Bancorp

 
 
 
 
 
 
 
 
 
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11. Goodwill
Business combinations entered into by the Bancorp typically result in the recognition of goodwill. Acquisition activity includes acquisitions 
in  the  respective  period  in  addition  to  purchase  accounting  adjustments  related  to  previous  acquisitions.  On  March  22,  2019,  the  Bancorp 
completed its acquisition of MB Financial, Inc. In connection with the acquisition, the Bancorp recorded $1.8 billion of goodwill in 2019. 
During the first quarter of 2020, the Bancorp finalized the valuations for the assets acquired, liabilities assumed and noncontrolling interest 
recognized  based  on  additional  information  available  subsequent  to  the  acquisition  date.  As  a  result,  the  Bancorp  recognized  additional 
goodwill of $9 million in connection with the acquisition of MB Financial, Inc. during the three months ended March 31, 2020.

The  Bancorp  completed  its  annual  goodwill  impairment  test  as  of  September  30,  2020  and  the  estimated  fair  values  of  the  Commercial 
Banking,  Branch  Banking  and  Wealth  and  Asset  Management  reporting  units  exceeded  their  carrying  amounts,  including  goodwill.  The 
Bancorp performed a qualitative assessment of its goodwill as of December 31, 2020 in consideration of the overall economic impact of the 
COVID-19 pandemic as well as the uncertainties it has introduced. Based upon this assessment, the Bancorp concluded that it was not more 
likely than not that the fair values of its reporting units were less than their carrying amounts. 

Changes in the net carrying amount of goodwill, by reporting unit, for the years ended December 31, 2020 and 2019 were as follows:

$ 

($ in millions)
Goodwill
Accumulated impairment losses
Net carrying amount as of December 31, 2018
Acquisition activity
Sale of business
Net carrying amount as of December 31, 2019 $ 
Acquisition activity
Sale of business
Net carrying amount as of December 31, 2020 $ 

$ 

Commercial
Banking

Branch
Banking

Consumer
Lending

Wealth and Asset
Management

1,380 
(750) 
630 
1,324 
— 
1,954 
26 
— 
1,980 

1,655 
— 
1,655 
391 
— 
2,046 
1 
— 
2,047 

215 
(215) 
— 
— 
— 
— 
— 
— 
— 

193 
— 
193 
62 
(3) 
252 
1 
(22) 
231 

General 
Corporate 
and Other
— 
— 
— 
— 
— 
— 
— 
— 
— 

Total

3,443 
(965) 
2,478 
1,777 
(3) 
4,252 
28 
(22) 
4,258 

 175 Fifth Third Bancorp

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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12. Intangible Assets
Intangible  assets  consist  of  core  deposit  intangibles,  customer  relationships,  operating  leases,  non-compete  agreements,  trade  names  and 
books of business. Intangible assets are amortized on either a straight-line or an accelerated basis over their estimated useful lives and, based 
on the type of intangible asset, the amortization expense may be recorded in either leasing business revenue or other noninterest expense in 
the Consolidated Statements of Income.

On March 22, 2019, the Bancorp completed its acquisition of MB Financial, Inc. In connection with the acquisition, the Bancorp recorded a 
$195 million core deposit intangible asset with a weighted-average amortization period of 7.2 years. Additionally, the Bancorp recorded a 
$24 million operating lease intangible asset with a weighted-average amortization period of 1.7 years. The fair values of these intangibles 
were finalized as of March 31, 2020.

The details of the Bancorp’s intangible assets are shown in the following table:

($ in millions)
As of December 31, 2020
Core deposit intangibles
Customer relationships
Operating leases
Other

Total intangible assets
As of December 31, 2019
Core deposit intangibles
Customer relationships
Operating leases
Non-compete agreements
Other

Total intangible assets

Gross Carrying 
Amount

Accumulated
Amortization

Net Carrying
Amount

$ 

$ 

$ 

$ 

229 
24 
17 
3 
273 

229 
29 
23 
13 
4 
298 

(116) 
(5) 
(12) 
(1) 
(134) 

(70) 
(6) 
(9) 
(11) 
(1) 
(97) 

113 
19 
5 
2 
139 

159 
23 
14 
2 
3 
201 

As of December 31, 2020, all of the Bancorp’s intangible assets were being amortized. Amortization expense recognized on intangible assets 
was $55 million, $54 million and $5 million for the years ended December 31, 2020, 2019 and 2018, respectively. The Bancorp’s projections 
of  amortization  expense  shown  in  the  following  table  are  based  on  existing  asset  balances  as  of December  31,  2020.  Future  amortization 
expense may vary from these projections.

Estimated amortization expense for the years ending December 31, 2021 through 2025 is as follows:

Total

$ 

43 
33 
24 
16 
9 

($ in millions)
2021
2022
2023
2024
2025

176 Fifth Third Bancorp

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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13. Variable Interest Entities
The Bancorp, in the normal course of business, engages in a variety of activities that involve VIEs, which are legal entities that lack sufficient 
equity at risk to finance their activities without additional subordinated financial support or the equity investors of the entities as a group lack 
any of the characteristics of a controlling interest. The Bancorp evaluates its interest in certain entities to determine if these entities meet the 
definition of a VIE and whether the Bancorp is the primary beneficiary and should consolidate the entity based on the variable interests it held 
both at inception and when there is a change in circumstances that requires a reconsideration. If the Bancorp is determined to be the primary 
beneficiary of a VIE, it must account for the VIE as a consolidated subsidiary. If the Bancorp is determined not to be the primary beneficiary 
of a VIE but holds a variable interest in the entity, such variable interests are accounted for under the equity method of accounting or other 
accounting standards as appropriate.

Consolidated VIEs
The  Bancorp  has  consolidated  VIEs  related  to  certain  automobile  loan  securitizations  where  it  has  determined  that  it  is  the  primary 
beneficiary.  The  following  table  provides  a  summary  of  assets  and  liabilities  carried  on  the  Consolidated  Balance  Sheets  for  consolidated 
VIEs as of:

($ in millions)
Assets:

Other short-term investments
Indirect secured consumer loans
ALLL
Other assets

Total assets
Liabilities:

Other liabilities
Long-term debt

Total liabilities

December 31,
2020

December 31,
2019

$ 

$ 

$ 

$ 

55 
756 
(7) 
5 
809 

2 
656 
658 

74 
1,354 
(7) 
8 
1,429 

2 
1,253 
1,255 

In a securitization transaction that occurred in 2019, the Bancorp transferred approximately $1.43 billion in automobile loans to a bankruptcy 
remote trust which was deemed to be a VIE. This trust then subsequently issued approximately $1.37 billion of asset-backed notes, of which 
approximately  $68  million  were  retained  by  the  Bancorp.  Refer  to  Note  18  for  further  information.  The  Bancorp  also  has  previously 
completed securitization transactions in which the Bancorp transferred certain consumer automobile loans to bankruptcy remote trusts which 
were  also  deemed  to  be  VIEs.  In  each  of  these  securitization  transactions,  the  primary  purposes  of  the  VIEs  were  to  issue  asset-backed 
securities  with  varying  levels  of  credit  subordination  and  payment  priority,  as  well  as  residual  interests,  and  to  provide  the  Bancorp  with 
access  to  liquidity  for  its  originated  loans.  The  Bancorp  retained  residual  interests  in  the  VIEs  and,  therefore,  has  an  obligation  to  absorb 
losses  and  a  right  to  receive  benefits  from  the  VIEs  that  could  potentially  be  significant  to  the  VIEs.    In  addition,  the  Bancorp  retained 
servicing rights for the underlying loans and, therefore, holds the power to direct the activities of the VIEs that most significantly impact the 
economic performance of the VIEs. As a result, the Bancorp concluded that it is the primary beneficiary of the VIEs and has consolidated 
these VIEs. The assets of the VIEs are restricted to the settlement of the asset-backed securities and other obligations of the VIEs. The third 
party holders of the asset-backed notes do not have recourse to the general assets of the Bancorp.

The  economic  performance  of  the  VIEs  is  most  significantly  impacted  by  the  performance  of  the  underlying  loans.  The  principal  risks  to 
which  the  VIEs  are  exposed  include  credit  risk  and  prepayment  risk.  The  credit  and  prepayment  risks  are  managed  through  credit 
enhancements in the form of reserve accounts, overcollateralization, excess interest on the loans and the subordination of certain classes of 
asset-backed securities to other classes.

 177 Fifth Third Bancorp

 
 
 
 
 
 
 
 
 
 
 
 
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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Non-consolidated VIEs
The following tables provide a summary of assets and liabilities carried on the Consolidated Balance Sheets related to non-consolidated VIEs 
for which the Bancorp holds an interest, but is not the primary beneficiary of the VIE, as well as the Bancorp’s maximum exposure to losses 
associated with its interests in the entities as of:

December 31, 2020 ($ in millions)
CDC investments
Private equity investments
Loans provided to VIEs
Lease pool entities

December 31, 2019 ($ in millions)
CDC investments
Private equity investments
Loans provided to VIEs
Lease pool entities

$ 

$ 

Total Assets

Total Liabilities Maximum Exposure

1,546   
117   
2,420   
73   

478   
—   
—   
—   

1,546 
200 
3,649 
73 

Total Assets

Total Liabilities Maximum Exposure

1,435   
89   
2,715   
74   

428   
—   
—   
—   

1,435 
164 
4,083 
74 

CDC investments
CDC, a wholly-owned indirect subsidiary of the Bancorp, was created to invest in projects to create affordable housing, revitalize business 
and  residential  areas  and  preserve  historic  landmarks.  CDC  generally  co-invests  with  other  unrelated  companies  and/or  individuals  and 
typically makes investments in a separate legal entity that owns the property under development. The entities are usually formed as limited 
partnerships and LLCs and CDC typically invests as a limited partner/investor member in the form of equity contributions. The economic 
performance  of  the  VIEs  is  driven  by  the  performance  of  their  underlying  investment  projects  as  well  as  the  VIEs’  ability  to  operate  in 
compliance  with  the  rules  and  regulations  necessary  for  the  qualification  of  tax  credits  generated  by  equity  investments.  The  Bancorp  has 
determined that it is not the primary beneficiary of these VIEs because it lacks the power to direct the activities that most significantly impact 
the economic performance of the underlying project or the VIEs’ ability to operate in compliance with the rules and regulations necessary for 
the qualification of tax credits generated by equity investments. This power is held by the managing members who exercise full and exclusive 
control of the operations of the VIEs. For information regarding the Bancorp’s accounting for these investments, refer to Note 1.

The  Bancorp’s  funding  requirements  are  limited  to  its  invested  capital  and  any  additional  unfunded  commitments  for  future  equity 
contributions. The Bancorp’s maximum exposure to loss as a result of its involvement with the VIEs is limited to the carrying amounts of the 
investments,  including  the  unfunded  commitments.  The  carrying  amounts  of  these  investments,  which  are  included  in  other  assets  in  the 
Consolidated  Balance  Sheets,  and  the  liabilities  related  to  the  unfunded  commitments,  which  are  included  in  other  liabilities  in  the 
Consolidated Balance Sheets, are included in the previous tables for all periods presented. The Bancorp has no other liquidity arrangements 
or obligations to purchase assets of the VIEs that would expose the Bancorp to a loss. In certain arrangements, the general partner/managing 
member  of  the  VIE  has  guaranteed  a  level  of  projected  tax  credits  to  be  received  by  the  limited  partners/investor  members,  thereby 
minimizing a portion of the Bancorp’s risk.

At  December  31,  2020  and  2019,  the  Bancorp’s  CDC  investments  included  $1.3  billion  and  $1.2  billion,  respectively,  of  investments  in 
affordable  housing  tax  credits  recognized  in  other  assets  in  the  Consolidated Balance  Sheets.  The  unfunded  commitments  related  to  these 
investments  were  $478  million  and  $428  million  at  December  31,  2020  and  2019,  respectively.  The  unfunded  commitments  as  of 
December 31, 2020 are expected to be funded from 2021 to 2036.

The  Bancorp  has  accounted  for  all  of  its  qualifying  LIHTC  investments  using  the  proportional  amortization  method  of  accounting.  The 
following table summarizes the impact to the Consolidated Statements of Income related to these investments for the years ended December 
31:

 ($ in million)
Proportional amortization
Tax credits and other benefits

Consolidated Statements of Income Caption(a)

2020

2019

2018

Applicable income tax expense
Applicable income tax expense

$ 

150   
(175)   

140   
(163)   

154 
(192) 

(a) The  Bancorp  did  not  recognize  impairment  losses  resulting  from  the  forfeiture  or  ineligibility  of  tax  credits  or  other  circumstances  during  the  years  ended 

December 31, 2020, 2019 and 2018.

Private equity investments
The Bancorp invests as a limited partner in private equity investments which provide the Bancorp an opportunity to obtain higher rates of 
return  on  invested  capital,  while  also  creating  cross  selling  opportunities  for  the  Bancorp’s  commercial  products.  Each  of  the  limited 
partnerships has an unrelated third-party general partner responsible for appointing the fund manager. The Bancorp has not been appointed 
fund  manager  for  any  of  these  private  equity  investments.  The  funds  finance  primarily  all  of  their  activities  from  the  partners’  capital 
contributions and investment returns. The Bancorp has determined that it is not the primary beneficiary of the funds because it does not have 
the  obligation  to  absorb  the  funds’  expected  losses  or  the  right  to  receive  the  funds’  expected  residual  returns  that  could  potentially  be 
significant to the funds and lacks the power to direct the activities that most significantly impact the economic performance of the funds. The 

178 Fifth Third Bancorp

 
 
 
 
 
 
 
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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Bancorp, as a limited partner, does not have substantive participating or substantive kick-out rights over the general partner. Therefore, the 
Bancorp accounts for its investments in these limited partnerships under the equity method of accounting.

The Bancorp is exposed to losses arising from the negative performance of the underlying investments in the private equity investments. As a 
limited partner, the Bancorp’s maximum exposure to loss is limited to the carrying amounts of the investments plus unfunded commitments. 
The carrying amounts of these investments, which are included in other assets in the Consolidated Balance Sheets, are presented in previous 
tables. Also, at December 31, 2020 and 2019, the Bancorp’s unfunded commitment amounts to the private equity funds were $83 million and 
$75  million,  respectively.  As  part  of  previous  commitments,  the  Bancorp  made  capital  contributions  to  private  equity  investments  of $19 
million and $12 million during the years ended December 31, 2020 and 2019, respectively. The Bancorp did not recognize OTTI associated 
with certain nonconforming investments affected by the Volcker Rule during the years ended December 31, 2020 and 2019 and recognized 
$8 million for the year ended December 31, 2018.

Loans provided to VIEs
The Bancorp has provided funding to certain unconsolidated VIEs sponsored by third parties. These VIEs are generally established to finance 
certain consumer and small business loans originated by third parties. The entities are primarily funded through the issuance of a loan from 
the Bancorp or a syndication through which the Bancorp is involved. The sponsor/administrator of the entities is responsible for servicing the 
underlying  assets  in  the  VIEs.  Because  the  sponsor/administrator,  not  the  Bancorp,  holds  the  servicing  responsibilities,  which  include  the 
establishment and employment of default mitigation policies and procedures, the Bancorp does not hold the power to direct the activities that 
most significantly impact the economic performance of the entity and, therefore, is not the primary beneficiary.

The principal risk to which these entities are exposed is credit risk related to the underlying assets. The Bancorp’s maximum exposure to loss 
is equal to the carrying amounts of the loans and unfunded commitments to the VIEs. The Bancorp’s outstanding loans to these VIEs are 
included in commercial loans in Note 6. As of December 31, 2020 and 2019, the Bancorp’s unfunded commitments to these entities were 
$1.2 billion and $1.4 billion, respectively. The loans and unfunded commitments to these VIEs are included in the Bancorp’s overall analysis 
of the ALLL and reserve for unfunded commitments, respectively. The Bancorp does not provide any implicit or explicit liquidity guarantees 
or principal value guarantees to these VIEs.

Lease pool entities
The Bancorp is a co-investor with other unrelated leasing companies in three LLCs designed for the purpose of purchasing pools of residual 
interests  in  leases  which  have  been  originated  or  purchased  by  the  other  investing  member.  For  each  LLC,  the  leasing  company  is  the 
managing member and has full authority over the day-to-day operations of the entity. While the Bancorp holds more than 50% of the equity 
interests  in  each  LLC,  the  operating  agreements  require  both  members  to  consent  to  significant  corporate  actions,  such  as  liquidating  the 
entity or removing the manager. In addition, the Bancorp has a preference with regards to distributions such that all of the Bancorp’s equity 
contribution  for  each  pool  must  be  distributed,  plus  a  pre-defined  rate  of  return,  before  the  other  member  may  receive  distributions.  The 
leasing company is also entitled to the return of its investment plus a pre-defined rate of return before any residual profits are distributed to 
the members.

The lease pool entities are primarily subject to risk of losses on the lease residuals purchased. The Bancorp has determined that it is not the 
primary  beneficiary  of  these  VIEs  because  it  does  not  have  the  power  to  direct  the  activities  that  most  significantly  impact  the  economic 
performance of the entities. This power is held by the leasing company, who as managing member controls the servicing of the leases and 
collection of the proceeds on the residual interests.

 179 Fifth Third Bancorp

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14. Sales of Receivables and Servicing Rights

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Residential Mortgage Loan Sales
The Bancorp sold fixed and adjustable-rate residential mortgage loans during the years ended December 31, 2020, 2019 and 2018. In those 
sales,  the  Bancorp  obtained  servicing  responsibilities  and  provided  certain  standard  representations  and  warranties,  however  the  investors 
have  no  recourse  to  the  Bancorp’s  other  assets  for  failure  of  debtors  to  pay  when  due.  The  Bancorp  receives  servicing  fees  based  on  a 
percentage of the outstanding balance. The Bancorp identifies classes of servicing assets based on financial asset type and interest rates.

Information related to residential mortgage loan sales and the Bancorp’s mortgage banking activity, which is included in mortgage banking 
net revenue in the Consolidated Statements of Income, for the years ended December 31 is as follows:

($ in millions)
Residential mortgage loan sales(a)

Origination fees and gains on loan sales
Gross mortgage servicing fees

(a) Represents the unpaid principal balance at the time of the sale.

2020

2019

2018

$ 

11,827 

7,781 

5,078 

315 
263 

175 
267 

100 
216 

Servicing Rights
The  Bancorp  measures  all  of  its  servicing  rights  at  fair  value  with  changes  in  fair  value  reported  in  mortgage  banking  net  revenue  in  the 
Consolidated Statements of Income.

The following table presents changes in the servicing rights related to residential mortgage loans for the years ended December 31:

($ in millions)
Balance, beginning of period
Servicing rights originated
Servicing rights purchased
Servicing rights obtained in acquisition
Changes in fair value:

Due to changes in inputs or assumptions(a)
Other changes in fair value(b)

Balance, end of period

2020

2019

$ 

$ 

993 
184 
44 
— 

(311) 
(254) 
656 

938 
142 
26 
263 

(203) 
(173) 
993 

(a) Primarily reflects changes in prepayment speed and OAS assumptions which are updated based on market interest rates.
(b) Primarily reflects changes due to collection of contractual cash flows and the passage of time.

The Bancorp maintains a non-qualifying hedging strategy to manage a portion of the risk associated with changes in the value of the MSR 
portfolio. This strategy may include the purchase of free-standing derivatives and various available-for-sale debt and trading debt securities. 
The  interest  income,  mark-to-market  adjustments  and  gain  or  loss  from  sale  activities  associated  with  these  portfolios  are  expected  to 
economically hedge a portion of the change in value of the MSR portfolio caused by fluctuating OAS, earnings rates and prepayment speeds. 
The fair value of the servicing asset is based on the present value of expected future cash flows.

The following table presents activity related to valuations of the MSR portfolio and the impact of the non-qualifying hedging strategy for the 
years ended December 31:

($ in millions)
Securities gains (losses), net -non-qualifying hedges on MSRs
Changes in fair value and settlement of free-standing derivatives purchased to economically
    hedge the MSR portfolio(a)
MSR fair value adjustment due to changes in inputs or assumptions(a)

$ 

2020

2019

2018

2 

307 
(311) 

3 

221 
(203) 

(15) 

(21) 
42 

(a)

Included in mortgage banking net revenue in the Consolidated Statements of Income.

The key economic assumptions used in measuring the interests in residential mortgage loans that continued to be held by the Bancorp at the 
date of sale, securitization, or purchase resulting from transactions completed during the years ended December 31 were as follows:

2020

2019

Weighted-
Average Life
(in years)

Prepayment
Speed
(annual)

OAS    
(bps)    

Weighted-
Average Life
(in years)

Prepayment
Speed
(annual)

OAS
(bps)

5.9
3.8

 12.1 % 727
 18.3 % 681

5.9
—

 12.6 % 530
— —

Rate

Fixed
Adjustable

Residential mortgage loans:

Servicing rights
Servicing rights

180 Fifth Third Bancorp

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Based on historical credit experience, expected credit losses for residential mortgage loan servicing rights have been deemed immaterial, as 
the Bancorp sold the majority of the underlying loans without recourse. At December 31, 2020 and 2019, the Bancorp serviced $68.8 billion 
and $80.7 billion, respectively, of residential mortgage loans for other investors. The value of MSRs that continue to be held by the Bancorp 
is subject to credit, prepayment and interest rate risks on the sold financial assets.

At December 31, 2020, the sensitivity of the current fair value of residual cash flows to immediate 10%, 20% and 50% adverse changes in 
prepayment speed assumptions and immediate 10% and 20% adverse changes in OAS are as follows:

($ in millions)(a)
Residential mortgage loans:

Servicing rights
Servicing rights

Prepayment Speed Assumption

OAS Assumption

Fair
Value

Weighted-
Average Life
(in years)

Rate

Impact of Adverse Change
on Fair Value

Rate 

10%

20%

50%

Impact of Adverse Change
on Fair Value

10%

20%

OAS 
(bps)

Fixed
Adjustable  

$  649 
7 

4.2
3.5

 17.8 % $ 
 22.6 

(21)   
(1)   

(41)   
(1)   

(91) 
(2) 

723
950

$ 

(16)   
—   

(30) 
— 

(a) The impact of the weighted-average default rate on the current fair value of residual cash flows for all scenarios is immaterial.

These sensitivities are hypothetical and should be used with caution. As the figures indicate, changes in fair value based on these variations in 
the assumptions typically cannot be extrapolated because the relationship of the change in assumption to the change in fair value may not be 
linear. The Bancorp believes variations of these levels are reasonably possible; however, there is the potential that adverse changes in key 
assumptions could be even greater. Also, in the previous table, the effect of a variation in a particular assumption on the fair value of the 
interests that continue to be held by the Bancorp is calculated without changing any other assumption; in reality, changes in one factor may 
result  in  changes  in  another  (for  example,  increases  in  market  interest  rates  may  result  in  lower  prepayments),  which  might  magnify  or 
counteract these sensitivities.

 181 Fifth Third Bancorp

 
 
 
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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

15. Derivative Financial Instruments
The Bancorp maintains an overall risk management strategy that incorporates the use of derivative instruments to reduce certain risks related 
to  interest  rate,  prepayment  and  foreign  currency  volatility.  Additionally,  the  Bancorp  holds  derivative  instruments  for  the  benefit  of  its 
commercial customers and for other business purposes. The Bancorp does not enter into unhedged speculative derivative positions.

The Bancorp’s interest rate risk management strategy involves modifying the repricing characteristics of certain financial instruments so that 
changes in interest rates do not adversely affect the Bancorp’s net interest margin and cash flows. Derivative instruments that the Bancorp 
may  use  as  part  of  its  interest  rate  risk  management  strategy  include  interest  rate  swaps,  interest  rate  floors,  interest  rate  caps,  forward 
contracts, forward starting interest rate swaps, options, swaptions and TBA securities. Interest rate swap contracts are exchanges of interest 
payments, such as fixed-rate payments for floating-rate payments, based on a stated notional amount and maturity date. Interest rate floors 
protect against declining rates, while interest rate caps protect against rising interest rates. Forward contracts are contracts in which the buyer 
agrees to purchase, and the seller agrees to make delivery of, a specific financial instrument at a predetermined price or yield. Options provide 
the purchaser with the right, but not the obligation, to purchase or sell a contracted item during a specified period at an agreed upon price. 
Swaptions are financial instruments granting the owner the right, but not the obligation, to enter into or cancel a swap.

Prepayment volatility arises mostly from changes in fair value of the largely fixed-rate MSR portfolio, mortgage loans and mortgage-backed 
securities.  The  Bancorp  may  enter  into  various  free-standing  derivatives  (principal-only  swaps,  interest  rate  swaptions,  interest  rate  floors, 
mortgage options, TBA securities and interest rate swaps) to economically hedge prepayment volatility. Principal-only swaps are total return 
swaps based on changes in the value of the underlying mortgage principal-only trust. TBA securities are a forward purchase agreement for a 
mortgage-backed securities trade whereby the terms of the security are undefined at the time the trade is made.

Foreign currency volatility occurs as the Bancorp enters into certain loans denominated in foreign currencies. Derivative instruments that the 
Bancorp may use to economically hedge these foreign denominated loans include foreign exchange swaps and forward contracts.

The Bancorp also enters into derivative contracts (including foreign exchange contracts, commodity contracts and interest rate contracts) for 
the benefit of commercial customers and other business purposes. The Bancorp economically hedges significant exposures related to these 
free-standing  derivatives  by  entering  into  offsetting  third-party  contracts  with  approved,  reputable  and  independent  counterparties  with 
substantially  matching  terms  and  currencies.  Credit  risk  arises  from  the  possible  inability  of  counterparties  to  meet  the  terms  of  their 
contracts. The Bancorp’s exposure is limited to the replacement value of the contracts rather than the notional, principal or contract amounts. 
Credit risk is minimized through credit approvals, limits, counterparty collateral and monitoring procedures.

The  fair  value  of  derivative  instruments  is  presented  on  a  gross  basis,  even  when  the  derivative  instruments  are  subject  to  master  netting 
arrangements.  Derivative  instruments  with  a  positive  fair  value  are  reported  in  other  assets  in  the  Consolidated  Balance  Sheets  while 
derivative instruments with a negative fair value are reported in other liabilities in the Consolidated Balance Sheets. Cash collateral payables 
and  receivables  associated  with  the  derivative  instruments  are  not  added  to  or  netted  against  the  fair  value  amounts  with  the  exception  of 
certain variation margin payments that are considered legal settlements of the derivative contracts. For derivative contracts cleared through 
certain central clearing parties who have modified their rules to treat variation margin payments as settlements, the variation margin payments 
are applied to net the fair value of the respective derivative contracts.

The Bancorp’s derivative assets include certain contractual features in which the Bancorp requires the counterparties to provide collateral in 
the form of cash and securities to offset changes in the fair value of the derivatives, including changes in the fair value due to credit risk of the 
counterparty. As of December 31, 2020 and 2019, the balance of collateral held by the Bancorp for derivative assets was $1.0 billion and 
$894  million,  respectively.  For  derivative  contracts  cleared  through  certain  central  clearing  parties  whose  rules  treat  variation  margin 
payments as settlement of the derivative contract, the payments for variation margin of $1.1 billion and $623 million were applied to reduce 
the  respective  derivative  contracts  and  were  also  not  included  in  the  total  amount  of  collateral  held  as  of  December  31,  2020  and  2019, 
respectively.  The  credit  component  negatively  impacting  the  fair  value  of  derivative  assets  associated  with  customer  accommodation 
contracts was $42 million and $17 million as of December 31, 2020 and 2019, respectively.

In measuring the fair value of derivative liabilities, the Bancorp considers its own credit risk, taking into consideration collateral maintenance 
requirements  of  certain  derivative  counterparties  and  the  duration  of  instruments  with  counterparties  that  do  not  require  collateral 
maintenance. When necessary, the Bancorp posts collateral primarily in the form of cash and securities to offset changes in fair value of the 
derivatives, including changes in fair value due to the Bancorp’s credit risk. As of December 31, 2020 and 2019, the balance of collateral 
posted by the Bancorp for derivative liabilities was $463 million and $347 million, respectively. Additionally, $1.1 billion and $488 million 
of  variation  margin  payments  were  applied  to  the  respective  derivative  contracts  to  reduce  the  Bancorp’s  derivative  liabilities  as  of 
December  31,  2020  and  2019,  respectively,  and  were  also  not  included  in  the  total  amount  of  collateral  posted.  Certain  of  the  Bancorp’s 
derivative liabilities contain credit-risk related contingent features that could result in the requirement to post additional collateral upon the 
occurrence of specified events. As of December 31, 2020 and 2019, the fair value of the additional collateral that could be required to be 
posted  as  a  result  of  the  credit-risk  related  contingent  features  being  triggered  was  immaterial  to  the  Bancorp’s  Consolidated  Financial 
Statements. The posting of collateral has been determined to remove the need for further consideration of credit risk. As a result, the Bancorp 
determined  that  the  impact  of  the  Bancorp’s  credit  risk  to  the  valuation  of  its  derivative  liabilities  was  immaterial  to  the  Bancorp’s 
Consolidated Financial Statements.

182 Fifth Third Bancorp

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The Bancorp holds certain derivative instruments that qualify for hedge accounting treatment and are designated as either fair value hedges or 
cash  flow  hedges.  Derivative  instruments  that  do  not  qualify  for  hedge  accounting  treatment,  or  for  which  hedge  accounting  is  not 
established, are held as free-standing derivatives. All customer accommodation derivatives are held as free-standing derivatives.

The following tables reflect the notional amounts and fair values for all derivative instruments included in the Consolidated Balance Sheets as 
of:

Notional    
Amount    

Derivative
Assets

    Derivative    
Liabilities

Fair Value

$ 

1,955 

December 31, 2020 ($ in millions)
Derivatives Designated as Qualifying Hedging Instruments
Fair value hedges:

Interest rate swaps related to long-term debt

Total fair value hedges
Cash flow hedges:

Interest rate floors related to C&I loans
Interest rate swaps related to C&I loans

Total cash flow hedges
Total derivatives designated as qualifying hedging instruments
Derivatives Not Designated as Qualifying Hedging Instruments
Free-standing derivatives - risk management and other business purposes:

Interest rate contracts related to MSR portfolio
Forward contracts related to residential mortgage loans held for sale
Swap associated with the sale of Visa, Inc. Class B Shares
Foreign exchange contracts
Interest rate contracts for collateral management
Interest rate contracts for LIBOR transition

Total free-standing derivatives - risk management and other business purposes
Free-standing derivatives - customer accommodation:

Interest rate contracts(a)
Interest rate lock commitments
Commodity contracts
Foreign exchange contracts

Total free-standing derivatives - customer accommodation
Total derivatives not designated as qualifying hedging instruments
Total

(a) Derivative assets and liabilities are presented net of variation margin of $47 and $1,063, respectively.

3,000 
8,000 

6,910 
2,903 
3,588 
204 
12,000 
2,372 

77,806 
1,830 
7,762 
14,587 

$ 

528 
528 

244 
16 
260 
788 

202 
1 
— 
— 
3 
— 
206 

1,238 
57 
375 
255 
1,925 
2,131 
2,919 

— 
— 

— 
2 
2 
2 

1 
16 
201 
3 
1 
— 
222 

265 
— 
359 
224 
848 
1,070 
1,072 

 183 Fifth Third Bancorp

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

December 31, 2019 ($ in millions)
Derivatives Designated as Qualifying Hedging Instruments
Fair value hedges:

Interest rate swaps related to long-term debt

Total fair value hedges
Cash flow hedges:

Interest rate floors related to C&I loans
Interest rate swaps related to C&I loans

Total cash flow hedges
Total derivatives designated as qualifying hedging instruments
Derivatives Not Designated as Qualifying Hedging Instruments
Free-standing derivatives - risk management and other business purposes:

Interest rate contracts related to MSR portfolio
Forward contracts related to residential mortgage loans held for sale
Swap associated with the sale of Visa, Inc. Class B Shares
Foreign exchange contracts

Total free-standing derivatives - risk management and other business purposes
Free-standing derivatives - customer accommodation:

Interest rate contracts(a)
Interest rate lock commitments
Commodity contracts
TBA securities
Foreign exchange contracts

Notional    
Amount    

Derivative
Assets

    Derivative    
Liabilities

Fair Value

$ 

2,705 

393 
393 

115 
— 
115 
508 

131 
1 
— 
— 
132 

579 
18 
271 
— 
165 
1,033 
1,165 
1,673 

— 
— 

— 
2 
2 
2 

2 
5 
163 
5 
175 

148 
— 
270 
— 
146 
564 
739 
741 

3,000 
8,000 

6,420 
2,901 
3,082 
195 

73,327 
907 
8,525 
50 
14,144 

$ 

Total free-standing derivatives - customer accommodation
Total derivatives not designated as qualifying hedging instruments
Total

(a) Derivative assets and liabilities are presented net of variation margin of $40 and $493, respectively.

Fair Value Hedges
The Bancorp may enter into interest rate swaps to convert its fixed-rate funding to floating-rate. Decisions to convert fixed-rate funding to 
floating are made primarily through consideration of the asset/liability mix of the Bancorp, the desired asset/liability sensitivity and interest 
rate levels. As of December 31, 2020, certain interest rate swaps met the criteria required to qualify for the shortcut method of accounting that 
permits  the  assumption  of  perfect  offset.  For  all  designated  fair  value  hedges  of  interest  rate  risk  as  of December  31,  2020  that  were  not 
accounted  for  under  the  shortcut  method  of  accounting,  the  Bancorp  performed  an  assessment  of  hedge  effectiveness  using  regression 
analysis with changes in the fair value of the derivative instrument and changes in the fair value of the hedged asset or liability attributable to 
the hedged risk recorded in the same income statement line in current period net income.

The following table reflects the change in fair value of interest rate contracts, designated as fair value hedges, as well as the change in fair 
value of the related hedged items attributable to the risk being hedged, included in the Consolidated Statements of Income:

For the years ended December 31 ($ in millions)
Change in fair value of interest rate swaps hedging long-term debt
Change in fair value of hedged long-term debt attributable to the risk 

being hedged

Consolidated Statements of 
Income Caption

2020

2019

2018

Interest on long-term debt

$ 

134 

152 

Interest on long-term debt

(133) 

(147) 

(36) 

41 

The following amounts were recorded in the Consolidated Balance Sheets related to cumulative basis adjustments for fair value hedges as of 
December 31:

($ in millions)
Carrying amount of the hedged items
Cumulative amount of fair value hedging adjustments included in the carrying amount 

of the hedged items

Consolidated Balance 
Sheets Caption

2020

2019

Long-term debt

$ 

2,478 

3,093 

Long-term debt

534 

402 

184 Fifth Third Bancorp

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table of Contents

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Cash Flow Hedges
The  Bancorp  may  enter  into  interest  rate  swaps  to  convert  floating-rate  assets  and  liabilities  to  fixed  rates  or  to  hedge  certain  forecasted 
transactions for the variability in cash flows attributable to the contractually specified interest rate. The assets or liabilities may be grouped in 
circumstances where they share the same risk exposure that the Bancorp desires to hedge. The Bancorp may also enter into interest rate caps 
and floors to limit cash flow variability of floating rate assets and liabilities. As of December 31, 2020, all hedges designated as cash flow 
hedges were assessed for effectiveness using regression analysis. The entire change in the fair value of the interest rate swap included in the 
assessment of hedge effectiveness is recorded in AOCI and reclassified from AOCI to current period earnings when the hedged item affects 
earnings. As of December 31, 2020, the maximum length of time over which the Bancorp is hedging its exposure to the variability in future 
cash flows is 48 months.

Reclassified gains and losses on interest rate contracts related to commercial and industrial loans are recorded within interest income in the 
Consolidated Statements of Income. As of December 31, 2020 and 2019, $718 million and $422 million, respectively, of net deferred gains, 
net of tax, on cash flow hedges were recorded in AOCI in the Consolidated Balance Sheets. As of December 31, 2020, $226 million in net 
unrealized gains, net of tax, recorded in AOCI are expected to be reclassified into earnings during the next 12 months. This amount could 
differ from amounts actually recognized due to changes in interest rates, hedge de-designations or the addition of other hedges subsequent to 
December 31, 2020.

During both the years ended December 31, 2020 and 2019, there were no gains or losses reclassified from AOCI into earnings associated 
with the discontinuance of cash flow hedges because it was probable that the original forecasted transaction would no longer occur by the end 
of the originally specified time period or within the additional period of time as defined by U.S. GAAP.

The  following  table  presents  the  pre-tax  net  gains  (losses)  recorded  in  the  Consolidated  Statements  of  Income  and  in  the  Consolidated 
Statements of Comprehensive Income relating to derivative instruments designated as cash flow hedges:

For the years ended December 31 ($ in millions)
Amount of pre-tax net gains recognized in OCI
Amount of pre-tax net gains (losses) reclassified from OCI into net income

2020

2019

2018

$ 

611 
237 

348 
16 

214 
(2) 

Free-Standing Derivative Instruments – Risk Management and Other Business Purposes
As part of its overall risk management strategy relative to its mortgage banking activity, the Bancorp may enter into various free-standing 
derivatives (principal-only swaps, interest rate swaptions, interest rate floors, mortgage options, TBA securities and interest rate swaps) to 
economically hedge changes in fair value of its largely fixed-rate MSR portfolio. Principal-only swaps hedge the spread between mortgage 
rates and LIBOR because these swaps appreciate  in value as a result of tightening spreads. Principal-only swaps also provide prepayment 
protection by increasing in value when prepayment speeds increase, as opposed to MSRs that lose value in a faster prepayment environment. 
Receive fixed/pay floating interest rate swaps and swaptions increase in value when interest rates do not increase as quickly as expected.

The  Bancorp  enters  into  forward  contracts  and  mortgage  options  to  economically  hedge  the  change  in  fair  value  of  certain  residential 
mortgage loans held for sale due to changes in interest rates. IRLCs issued on residential mortgage loan commitments that will be held for 
sale  are  also  considered  free-standing  derivative  instruments  and  the  interest  rate  exposure  on  these  commitments  is  economically  hedged 
primarily  with  forward  contracts.  Revaluation  gains  and  losses  from  free-standing  derivatives  related  to  mortgage  banking  activity  are 
recorded as a component of mortgage banking net revenue in the Consolidated Statements of Income. 

In conjunction with the sale of Visa, Inc. Class B Shares in 2009, the Bancorp entered into a total return swap in which the Bancorp will make 
or receive payments based on subsequent changes in the conversion rate of the Class B Shares into Class A Shares. This total return swap is 
accounted for as a free-standing derivative. Refer to Note 29 for further discussion of significant inputs and assumptions used in the valuation 
of this instrument.

The Bancorp entered into certain interest rate swap contracts for the purpose of managing its collateral positions across two central clearing 
parties.  These  interest  rate  swaps  were  perfectly  offsetting  positions  that  allowed  the  Bancorp  to  lower  the  cash  posted  as  required  initial 
margin at the central clearing parties, which reduced its credit exposure to the central clearing parties. Given that all relevant terms for these 
interest rate swaps are offsetting, these trades create no additional market risk for the Bancorp.

As part of the LIBOR to SOFR transition, the Bancorp received certain interest rate swap contracts from the two central clearing parties that 
are moving from an Effective Federal Funds Rate discounting curve to a SOFR discounting curve. The purpose of these interest rate swaps 
was to neutralize the impact on collateral requirements due to the change in discounting curves implemented by the central clearing parties. 

 185 Fifth Third Bancorp

 
 
 
 
 
Table of Contents

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The  net  gains  (losses)  recorded  in  the  Consolidated  Statements  of  Income  relating  to  free-standing  derivative  instruments  used  for  risk 
management and other business purposes are summarized in the following table:

Consolidated Statements of 
Income Caption

2020

2019

2018

For the years ended December 31 ($ in millions)
Interest rate contracts:

Forward contracts related to residential mortgage loans held for 

sale

Interest rate contracts related to MSR portfolio

Foreign exchange contracts:

Foreign exchange contracts for risk management purposes

Other noninterest income

Equity contracts:

Swap associated with sale of Visa, Inc. Class B Shares

Other noninterest income

(103) 

(107) 

Mortgage banking net revenue
Mortgage banking net revenue

$ 

(12) 
307 

(3) 

4 
221 

(7) 

(8) 
(21) 

10 

(59) 

Free-Standing Derivative Instruments – Customer Accommodation
The  majority  of  the  free-standing  derivative  instruments  the  Bancorp  enters  into  are  for  the  benefit  of  its  commercial  customers.  These 
derivative contracts are not designated against specific assets or liabilities on the Consolidated Balance Sheets or to forecasted transactions 
and,  therefore,  do  not  qualify  for  hedge  accounting.  These  instruments  include  foreign  exchange  derivative  contracts  entered  into  for  the 
benefit  of  commercial  customers  involved  in  international  trade  to  hedge  their  exposure  to  foreign  currency  fluctuations  and  commodity 
contracts  to  hedge  such  items  as  natural  gas  and  various  other  derivative  contracts.  The  Bancorp  may  economically  hedge  significant 
exposures related to these derivative contracts entered into for the benefit of customers by entering into offsetting contracts with approved, 
reputable,  independent  counterparties  with  substantially  matching  terms.  The  Bancorp  hedges  its  interest  rate  exposure  on  commercial 
customer transactions by executing offsetting swap agreements with primary dealers. Revaluation gains and losses on interest rate, foreign 
exchange, commodity and other commercial customer derivative contracts are recorded as a component of commercial banking revenue or 
other noninterest income in the Consolidated Statements of Income.

The  Bancorp  enters  into  risk  participation  agreements,  under  which  the  Bancorp  assumes  credit  exposure  relating  to  certain  underlying 
interest  rate  derivative  contracts.  The  Bancorp  only  enters  into  these  risk  participation  agreements  in  instances  in  which  the  Bancorp  has 
participated in the loan that the underlying interest rate derivative contract was designed to hedge. The Bancorp will make payments under 
these agreements if a customer defaults on its obligation to perform under the terms of the underlying interest rate derivative contract. As of 
December 31, 2020 and 2019, the total notional amount of the risk participation agreements was $3.4 billion and $3.9 billion, respectively, 
and the fair value was a liability of $8 million at both December 31, 2020 and 2019 which is included in other liabilities in the Consolidated 
Balance Sheets. As of December 31, 2020, the risk participation agreements had a weighted-average remaining life of 3.5 years.

The  Bancorp’s  maximum  exposure  in  the  risk  participation  agreements  is  contingent  on  the  fair  value  of  the  underlying  interest  rate 
derivative contracts in an asset position at the time of default. The Bancorp monitors the credit risk associated with the underlying customers 
in the risk participation agreements through the same risk grading system currently utilized for establishing loss reserves in its loan and lease 
portfolio.

Risk ratings of the notional amount of risk participation agreements under this risk rating system are summarized in the following table as of 
December 31:

2020

2019

$ 

$ 

3,231 
113 
52 
3,396 

3,841 
86 
16 
3,943 

($ in millions)
Pass
Special mention
Substandard
Total

186 Fifth Third Bancorp

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table of Contents

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The net gains (losses) recorded in the Consolidated Statements of Income relating to free-standing derivative instruments used for customer 
accommodation are summarized in the following table:

For the years ended December 31 ($ in millions)
Interest rate contracts:

Interest rate contracts for customers (contract revenue)
Interest rate contracts for customers (credit portion of fair value 
adjustment)
Interest rate lock commitments

Commodity contracts:

Commercial banking revenue

$ 

36 

Other noninterest expense
Mortgage banking net revenue

Consolidated Statements of 
Income Caption

2020

2019

2018

Commodity contracts for customers (contract revenue)
Commodity contracts for customers (credit losses)
Commodity contracts for customers (credit portion of fair value 
adjustment)

Commercial banking revenue
Other noninterest expense

Other noninterest expense

Foreign exchange contracts:

Foreign exchange contracts for customers (contract revenue)
Foreign exchange contracts for customers (contract revenue)
Foreign exchange contracts for customers (credit portion of fair 
value adjustment)

Commercial banking revenue
Other noninterest expense

Other noninterest expense

40 

(15) 
144 

8 
— 

1 

49 
12 

— 

32 

— 
70 

9 
— 

(1) 

55 
14 

1 

(22) 
271 

15 
(1) 

(2) 

55 
(11) 

(1) 

Offsetting Derivative Financial Instruments
The  Bancorp’s  derivative  transactions  are  generally  governed  by  ISDA  Master  Agreements  and  similar  arrangements,  which  include 
provisions  governing  the  setoff  of  assets  and  liabilities  between  the  parties.  When  the  Bancorp  has  more  than  one  outstanding  derivative 
transaction with a single counterparty, the setoff provisions contained within these agreements generally allow the non-defaulting party the 
right to reduce its liability to the defaulting party by amounts eligible for setoff, including the collateral received as well as eligible offsetting 
transactions with that counterparty, irrespective of the currency, place of payment or booking office. The Bancorp’s policy is to present its 
derivative assets and derivative liabilities on the Consolidated Balance Sheets on a gross basis, even when provisions allowing for setoff are 
in place. However, for derivative contracts cleared through certain central clearing parties who have modified their rules to treat variation 
margin payments as settlements, the fair value of the respective derivative contracts is reported net of the variation margin payments.

Collateral amounts included in the tables below consist primarily of cash and highly-rated government-backed securities and do not include 
variation margin payments for derivative contracts with legal rights of setoff for both periods shown.

The following tables provide a summary of offsetting derivative financial instruments:

As of December 31, 2020 ($ in millions)
Assets:
Derivatives
Total assets

Liabilities:
Derivatives
Total liabilities

Gross Amount Recognized in the 
Consolidated Balance Sheets(a)

Gross Amounts Not Offset in the
Consolidated Balance Sheets
Collateral(b)
Derivatives

Net Amount

$ 

$ 

2,862 
2,862 

1,072 
1,072 

(621) 
(621) 

(621) 
(621) 

(755) 
(755) 

(221) 
(221) 

1,486 
1,486 

230 
230 

 Amount does not include IRLCs because these instruments are not subject to master netting or similar arrangements.

(a)
(b) Amount of collateral received as an offset to asset positions or pledged as an offset to liability positions. Collateral values in excess of related derivative amounts 

recognized in the Consolidated Balance Sheets were excluded from this table.

 187 Fifth Third Bancorp

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table of Contents

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

As of December 31, 2019 ($ in millions)
Assets:
Derivatives
Total assets

Liabilities:
Derivatives
Total liabilities

Gross Amount Recognized in the
Consolidated Balance Sheets(a)

Gross Amounts Not Offset in the
Consolidated Balance Sheets
Collateral(b)
Derivatives

Net Amount

$ 

$ 

1,655 
1,655 

741 
741 

(417) 
(417) 

(417) 
(417) 

(504) 
(504) 

(97) 
(97) 

734 
734 

227 
227 

(a) Amount does not include IRLCs because these instruments are not subject to master netting or similar arrangements.
(b) Amount of collateral received as an offset to asset positions or pledged as an offset to liability positions. Collateral values in excess of related derivative amounts 

recognized in the Consolidated Balance Sheets were excluded from this table.

16. Other Assets
The following table provides the components of other assets included in the Consolidated Balance Sheets as of December 31:

($ in millions)
Derivative instruments
Accounts receivable and drafts-in-process
Bank owned life insurance
Partnership investments
Accrued interest and fees receivable
Operating lease right-of-use assets
Worldpay, Inc. TRA receivable
Income tax receivable
Prepaid expenses
OREO and other repossessed property
Other
Total other assets

2020

2019

$ 

$ 

2,919 
2,121 
2,003 
1,872 
486 
423 
321 
166 
129 
30 
279 
10,749 

1,673 
2,278 
1,960 
1,729 
424 
473 
345 
32 
101 
64 
111 
9,190 

188 Fifth Third Bancorp

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table of Contents

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

17. Short-Term Borrowings
Borrowings with original maturities of one year or less are classified as short-term and include federal funds purchased and other short-term 
borrowings. Federal funds purchased are excess balances in reserve accounts held at the FRB that the Bancorp purchased from other member 
banks on an overnight basis. Other short-term borrowings include securities sold under repurchase agreements, derivative collateral, FHLB 
advances and other borrowings with original maturities of one year or less.

The following table summarizes short-term borrowings and weighted-average rates:

2020

2019

Amount

Rate      

Amount

Rate        

($ in millions)
As of December 31:

Federal funds purchased
Other short-term borrowings

Average for the years ended December 31:

Federal funds purchased
Other short-term borrowings

Maximum month-end balance for the years ended December 31:

Federal funds purchased
Other short-term borrowings

$ 

$ 

$ 

300 
1,192 

385 
1,709 

1,625 
4,542 

The following table presents a summary of the Bancorp’s other short-term borrowings as of December 31:

($ in millions)
Securities sold under repurchase agreements
Derivative collateral
Other secured borrowings
Total other short-term borrowings

 0.14 % $ 
 0.19 

 0.58 % $ 
 0.81 

 1.49 %
 1.24 

 2.26 %
 2.67 

260 
1,011 

1,267 
1,046 

2,693 
4,046 

2020

2019

679   
474   
39   
1,192   

469 
542 
— 
1,011 

$ 

$ 

$ 

The  Bancorp’s  securities  sold  under  repurchase  agreements  are  accounted  for  as  secured  borrowings  and  are  collateralized  by  securities 
included in available-for-sale debt and other securities in the Consolidated Balance Sheets. These securities are subject to changes in market 
value and, therefore, the Bancorp may increase or decrease the level of securities pledged as collateral based upon these movements in market 
value. As of both December 31, 2020 and 2019, all securities sold under repurchase agreements were secured by agency residential mortgage-
backed securities and the repurchase agreements have an overnight remaining contractual maturity.

As of December 31, 2020, other secured borrowings primarily includes obligations recognized by the Bancorp under ASC Topic 860 related 
to certain loans sold to GNMA and serviced by the Bancorp. Under ASC Topic 860, once the Bancorp has the unilateral right to repurchase 
the GNMA loans due to the borrower missing three consecutive payments, the Bancorp is considered to have regained effective control over 
the loan. As such, the Bancorp is required to recognize both the loan and the repurchase liability on the balance sheet, regardless of the intent 
to repurchase the loans.

 189 Fifth Third Bancorp

 
 
 
 
 
 
 
 
Table of Contents

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

18. Long-Term Debt
The following table is a summary of the Bancorp’s long-term borrowings at December 31:

($ in millions)
Parent Company
Senior:

Fixed-rate notes
Floating-rate notes(b)
Fixed-rate notes
Fixed-rate notes
Fixed-rate notes
Fixed-rate notes
Fixed-rate notes
Fixed-rate notes
Fixed-rate notes

Subordinated:(a)

Fixed-rate notes
Fixed-rate notes

Subsidiaries
Senior:

Fixed-rate notes
 Floating-rate notes(c)
Fixed-rate notes
Fixed-rate notes
Fixed-rate notes
 Floating-rate notes(b)
 Floating-rate notes(b)
Fixed-rate notes
Fixed-rate notes
Fixed-rate notes

Subordinated:(a)

Fixed-rate bank notes
Fixed-rate bank notes

Junior subordinated:

 Floating-rate debentures(b)

FHLB advances
Notes associated with consolidated VIEs:

Automobile loan securitizations:

Fixed-rate notes
Floating-rate notes(b)

Other
Total

Maturity

Interest Rate

2020

2019

2020
2021
2022
2022
2023
2024
2025
2027
2028

2024
2038

2020
2020
2021
2021
2021
2021
2022
2023
2025
2027

2026
2027

2.875%
0.70%
2.60%
3.50%
1.625%
3.65%
2.375%
2.55%
3.95%

4.30%
8.25%

2.20%
2.186%
2.25%
2.875%
3.35%
0.655%
0.854%
1.80%
3.95%
2.25%

3.85%
4.00%

2035
2021 - 2047

1.73% - 1.91%
5.91
0.05% -

$ 

— 
250 
699 
499 
498 
1,494 
747 
746 
647 

748 
1,433 

— 
— 
1,249 
849 
506 
300 
300 
648 
836 
598 

748 
172 

54 
67 

1,099 
250 
699 
499 
— 
1,493 
746 
— 
646 

748 
1,333 

752 
300 
1,249 
848 
508 
299 
299 
— 
797 
— 

748 
171 

53 
91 

2022 - 2026
2022
2021 - 2041

1.80% - 2.69%
0.33%
Varies

623 
— 
262 
$  14,973 

1,147 
42 
153 
14,970 

(a)

In  aggregate,  $2.8  billion  and  $2.7  billion  qualifies  as  Tier  II  capital  for  regulatory  capital  purposes  for  the  years  ended  December  31,  2020  and  2019, 
respectively.

(b) These rates reflect the floating rates as of December 31, 2020.
These rates reflect the floating rates as of December 31, 2019.
(c)

The Bancorp pays down long-term debt in accordance with contractual terms over maturity periods summarized in the previous table. The 
aggregate  annual  maturities  of  long-term  debt  obligations  (based  on  final  maturity  dates)  as  of  December  31,  2020  are  presented  in  the 
following table:

($ in millions)
2021
2022
2023
2024
2025
Thereafter
Total

190 Fifth Third Bancorp

Parent

Subsidiaries

Total

$ 

$ 

250 
1,198 
498 
2,242 
747 
2,826 
7,761 

2,912 
325 
1,143 
98 
910 
1,824 
7,212 

3,162 
1,523 
1,641 
2,340 
1,657 
4,650 
14,973 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table of Contents

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

At December 31, 2020, the Bancorp’s long-term borrowings consisted of outstanding principal balances of $14.5 billion, net discounts of $19 
million,  debt  issuance  costs  of  $31  million  and  additions  for  mark-to-market  adjustments  on  its  hedged  debt  of  $534  million.  At 
December 31, 2019, the Bancorp’s long-term borrowings consisted of outstanding principal balances of $14.6 billion, net discounts of $18 
million, debt issuance costs of $33 million and additions for mark-to-market adjustments on its hedged debt of $402 million. The Bancorp 
was in compliance with all debt covenants at December 31, 2020 and 2019.

Parent Company Long-Term Borrowings
Senior notes
On  March  7,  2012,  the  Bancorp  issued  and  sold  $500  million  of  senior  notes  to  third-party  investors  and  entered  into  a  Supplemental 
Indenture dated March 7, 2012 with the Trustee, which modified the existing Indenture for Senior Debt Securities dated April 30, 2008. The 
Supplemental Indenture and the Indenture define the rights of the senior notes and that they are represented by a Global Security dated as of 
March 7, 2012. The senior notes bear a fixed-rate of interest of 3.50% per annum. The notes are unsecured, senior obligations of the Bancorp. 
Payment  of  the  full  principal  amounts  of  the  notes  will  be  due  upon  maturity  on  March  15,  2022.  These  fixed-rate  senior  notes  will  be 
redeemable by the Bancorp, in whole or in part, on or after the date that is 30 days prior to the maturity date at a redemption price equal to 
100% of the principal amount plus accrued and unpaid interest up to, but excluding, the redemption date.

On June 15, 2017, the Bancorp issued and sold $700 million of senior notes to third-party investors. The senior notes bear a fixed-rate of 
interest of 2.60% per annum. The notes are unsecured, senior obligations of the Bancorp. Payment of the full principal amounts of the notes is 
due upon maturity on June 15, 2022. These fixed-rate senior notes will be redeemable by the Bancorp, in whole or in part, on or after the date 
that is 30 days prior to the maturity date at a redemption price equal to 100% of the principal amount plus accrued and unpaid interest up to, 
but excluding, the redemption date.

On March 14, 2018, the Bancorp issued and sold $650 million of senior notes to third-party investors. The senior notes bear a fixed-rate of 
interest of 3.95% per annum. The notes are unsecured, senior obligations of the Bancorp. Payment of the full principal amounts of the notes is 
due upon maturity on March 14, 2028. These fixed-rate senior notes will be redeemable by the Bancorp, in whole or in part, on or after the 
date that is 30 days prior to the maturity date at a redemption price equal to 100% of the principal amount plus accrued and unpaid interest up 
to, but excluding, the redemption date.

On June 5, 2018, the Bancorp issued and sold $250 million of senior notes to third-party investors. The senior notes bear a floating-rate of 
three-month LIBOR plus 47 bps. The notes are unsecured, senior obligations of the Bancorp. Payment of the full principal amounts of the 
notes is due upon maturity on June 4, 2021. These floating-rate senior notes will be redeemable by the Bancorp, in whole or in part, on or 
after the date that is 30 days prior to the maturity date at a redemption price equal to 100% of the principal amount plus accrued and unpaid 
interest up to, but excluding, the redemption date.

On January 25, 2019, the Bancorp issued and sold $1.5 billion of senior notes to third-party investors. The senior notes bear a fixed-rate of 
interest of 3.65% per annum. The notes are unsecured, senior obligations of the Bancorp. Payment of the full principal amounts of the notes is 
due upon maturity on January 25, 2024. These fixed-rate senior notes will be redeemable by the Bancorp, in whole or in part, on or after the 
date that is 30 days prior to the maturity date at a redemption price equal to 100% of the principal amount plus accrued and unpaid interest up 
to, but excluding, the redemption date.

On October 28, 2019, the Bancorp issued and sold $750 million  of senior notes to third-party investors. The senior notes bear a fixed-rate of 
interest of 2.375% per annum. The notes are unsecured, senior obligations of the Bancorp. Payment of the full principal amounts of the notes 
is due upon maturity on January 28, 2025. These notes will be redeemable at the Bancorp’s option, in whole or in part, at any time or from 
time to time, on or after April 25, 2020, and prior to December 29, 2024, in each case at a redemption price, plus accrued and unpaid interest 
thereon, if any, to, but excluding, the redemption date, equal to the greater of (i) 100% of the aggregate principal amount of the notes being 
redeemed on that redemption date; and (ii) the sum of the present values of the remaining scheduled payments of principal and interest on the 
notes being redeemed that would be due if the notes to be redeemed matured on December 29, 2024 discounted to the redemption date on a 
semi-annual basis at the applicable treasury rate plus 15 bps. Additionally, these notes will be redeemable by the Bancorp, in whole or in part, 
on or after the date that is 30 days prior to the maturity date at a redemption price equal to 100% of the principal amount of the notes to be 
redeemed plus accrued and unpaid interest thereon to, but excluding, the redemption date.

On May 5, 2020, the Bancorp issued and sold $1.25 billion in aggregate principal amount of senior fixed-rate notes. The notes consisted of 
$500 million of 1.625% senior fixed-rate notes, with a maturity of three years, due on May 5, 2023; and $750 million of 2.55% senior fixed-
rate notes, with a maturity of seven years, due on May 5, 2027. The 1.625% and 2.55% senior fixed-rate notes will be redeemable on or after 
April 5, 2023 and April 5, 2027, respectively (the respective “Applicable Par Call Date”), in whole or in part, at any time and from time to 
time,  at  the  Bancorp’s  option  at  a  redemption  price  equal  to  100%  of  the  aggregate  principal  amount  of  the  senior  fixed-rate  notes  being 
redeemed, plus accrued and unpaid interest thereon, if any, to, but excluding, the redemption date. Additionally, the 1.625% and 2.55% senior 
fixed-rate notes will be redeemable at the Bancorp’s option, in whole or in part, at any time or from time to time, on or after November 2, 
2020, and prior to the notes’ respective Applicable Par Call Date, in each case at a redemption price, plus accrued and unpaid interest thereon, 
if any, to, but excluding, the redemption date, equal to the greater of: (a) 100% of the aggregate principal amount of the senior fixed-rate 
notes being redeemed on that redemption date; and (b) the sum of the present values of the remaining scheduled payments of principal and 

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interest  on  the  senior  fixed-rate  notes  being  redeemed  that  would  be  due  if  the  senior  fixed-rate  notes  to  be  redeemed  matured  on  their 
respective Applicable Par Call Date (not including any portion of such payments of interest accrued to the redemption date) discounted to the 
redemption date on a semi-annual basis (assuming a 360-day year consisting of twelve 30-day months) at the applicable Treasury Rate plus 
either 25 bps (for the 1.625% senior fixed-rate notes) or 35 bps (for the 2.55% senior fixed-rate notes), as the case may be.

Subordinated debt
The Bancorp has entered into interest rate swaps to convert part of its subordinated fixed-rate notes due in 2038 to floating-rate. Of the $1.0 
billion in 8.25% subordinated fixed-rate notes due in 2038, $705 million were subsequently hedged to floating-rate and paid a rate of 3.27% 
at December 31, 2020.

On  November  20,  2013,  the  Bancorp  issued  and  sold  $750  million  of  4.30%  unsecured  subordinated  fixed-rate  notes  due  on  January  16, 
2024. These fixed-rate notes will be redeemable by the Bancorp, in whole or in part, on or after the date that is 30 days prior to the maturity 
date at a redemption price equal to 100% of the principal amount plus accrued and unpaid interest up to, but excluding, the redemption date.

Subsidiary Long-Term Borrowings
Senior and subordinated debt
Medium-term senior notes and subordinated bank notes with maturities ranging from one year to 30 years can be issued by the Bancorp’s 
banking  subsidiary.  Under  the  Bancorp’s  banking  subsidiary’s  global  bank  note  program,  the  Bank’s  capacity  to  issue  its  senior  and 
subordinated unsecured bank notes is $25.0 billion. As of December 31, 2020, $19.1 billion was available for future issuance under the global 
bank note program.

On September 5, 2014, the Bank issued and sold, under its bank notes program, $850 million of 2.875% unsecured senior fixed-rate bank 
notes due on October 1, 2021. These bank notes will be redeemable by the Bank, in whole or in part, on or after the date that is 30 days prior 
to the maturity date at a redemption price equal to 100% of the principal amount plus accrued and unpaid interest up to, but excluding, the 
redemption date.

On March 15, 2016, the Bank issued and sold, under its bank notes program, $750 million of 3.85% subordinated fixed-rate notes due on 
March  15,  2026.  These  bank  notes  will  be  redeemable  by  the  Bank,  in  whole  or  in  part,  on  or  after  the  date  that  is  30  days  prior  to  the 
maturity  date  at  a  redemption  price  equal  to  100%  of  the  principal  amount  plus  accrued  and  unpaid  interest  up  to,  but  excluding,  the 
redemption date.

On June 14, 2016, the Bank issued and sold, under its bank notes program, $1.3 billion of 2.25% unsecured senior fixed-rate notes due on 
June 14, 2021. These bank notes will be redeemable by the Bank, in whole or in part, on or after the date that is 30 days prior to the maturity 
date at a redemption price equal to 100% of the principal amount plus accrued and unpaid interest up to, but excluding, the redemption date.

On July 26, 2018 the Bank issued and sold, under its bank notes program, $1.55 billion in aggregate principal amount of unsecured senior 
bank notes. The bank notes consisted of $500 million of 3.35% senior fixed-rate notes, with a maturity of three years, due on July 26, 2021; 
$300 million of senior floating-rate notes at three-month LIBOR plus 44 bps, with a maturity of three years, due on July 26, 2021; and $750 
million  of  3.95%  senior  fixed-rate  notes,  with  a  maturity  of  seven  years,  due  July  28,  2025.  The  Bank  entered  into  interest  rate  swaps  to 
convert the fixed-rate notes due in 2021 and 2025 to a floating-rate, which resulted in an effective interest rate of one-month LIBOR plus 53 
bps and 104 bps, respectively. These bank notes will be redeemable by the Bank, in whole or in part, on or after the date that is 30 days prior 
to the maturity date at a redemption price equal to 100% of the principal amount plus accrued and unpaid interest up to, but excluding, the 
redemption date.

On February 1, 2019, the Bank issued and sold, under its bank notes program, $300 million in unsecured senior floating-rate bank notes due 
on February 1, 2022. Interest on the floating-rate notes is three-month LIBOR plus 64 bps. These notes will be redeemable by the Bank, in 
whole or in part, on or after the date that is 30 days prior to the maturity date at a redemption price equal to 100% of the principal amount of 
the notes to be redeemed plus accrued and unpaid interest up to, but excluding, the redemption date.

As a result of the MB Financial, Inc. acquisition, the Bank assumed $175 million of 4.00% subordinated fixed-rate notes due on December 1, 
2027. These bank notes will be redeemable by the Bank, in whole or in part, on any interest payment date on or after December 1, 2022 at a 
redemption price equal to 100% of the principal amount plus accrued and unpaid interest up to, but excluding, the redemption date. From 
December 1, 2022 until maturity, the bank notes pay interest quarterly on the first day of March, June, September and December.

On January 31, 2020, the Bank issued and sold, under its bank notes program, $1.25 billion in aggregate principal amount of senior fixed-rate 
notes. The bank notes consisted of $650 million of 1.80% senior fixed-rate notes, with a maturity of three years, due on January 30, 2023; and 
$600 million of 2.25% senior fixed-rate notes, with a maturity of seven years, due on February 1, 2027. On or after the date that is 30 days 
before the maturity date, the 1.80% senior fixed-rate notes will be redeemable, in whole or in part, at any time and from time to time, at the 
Bank’s option at a redemption price equal to 100% of the aggregate principal amount of the 1.80% senior fixed-rate notes being redeemed, 
plus accrued and unpaid interest thereon, if any, to, but excluding, the redemption date. The 2.25% senior fixed-rate notes will be redeemable 
at  the  Bank’s  option,  in  whole  or  in  part,  at  any  time  or  from  time  to  time,  on  or  after  July  31,  2020,  and  prior  to  January  4,  2027  (the 

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“Applicable  Par  Call  Date”),  in  each  case  at  a  redemption  price,  plus  accrued  and  unpaid  interest  thereon,  if  any,  to,  but  excluding,  the 
redemption date, equal to the greater of: (a) 100% of the aggregate principal amount of the 2.25% senior fixed-rate notes being redeemed on 
that redemption date; and (b) the sum of the present values of the remaining scheduled payments of principal and interest on the 2.25% senior 
fixed-rate notes being redeemed that would be due if the 2.25% senior fixed-rate notes to be redeemed matured on the Applicable Par Call 
Date  (not  including  any  portion  of  such  payments  of  interest  accrued  to  the  redemption  date)  discounted  to  the  redemption  date  on  a 
semiannual basis (assuming a 360-day year consisting of twelve 30-day months) at the applicable Treasury Rate plus the Applicable Spread 
for the Notes to be redeemed. Additionally, on or after January 4, 2027, the 2.25% senior fixed-rate notes will also be redeemable, in whole 
or in part, at any time and from time to time, at the Bank’s option at a redemption price equal to 100% of the aggregate principal amount of 
the 2.25% senior fixed-rate notes being redeemed, plus accrued and unpaid interest thereon, if any, to, but excluding, the redemption date.

Junior subordinated debt
The junior subordinated floating-rate debentures due in 2035 were assumed by the Bancorp’s direct nonbank subsidiary holding company as 
part  of  the  acquisition  of  First  Charter  in  June  2008.  The  obligation  was  issued  to  First  Charter  Capital  Trust  I  and  II.  The  notes  of  First 
Charter  Capital  Trust  I  and  II  pay  a  floating  rate  at  three-month  LIBOR  plus 169  bps  and  142  bps,  respectively.  The  Bancorp’s  nonbank 
subsidiary holding company has fully and unconditionally guaranteed all obligations under the acquired TruPS issued by First Charter Capital 
Trust I and II.

FHLB advances
At December 31, 2020, FHLB advances have rates ranging from 0.05% to 5.91%, with interest payable monthly. The Bancorp has pledged 
$16.7 billion of certain residential mortgage loans and securities to secure its borrowing capacity at the FHLB which is partially utilized to 
fund $67 million in FHLB advances that are outstanding. The FHLB advances mature as follows: $1 million in 2021, $1 million in 2022, $51 
million in 2023, an immaterial amount in 2024, $5 million in 2025, and $9 million thereafter.

Notes associated with consolidated VIEs
As  previously  discussed  in  Note  13,  the  Bancorp  was  determined  to  be  the  primary  beneficiary  of  various  VIEs  associated  with  certain 
automobile loan securitizations. Third-party holders of this debt do not have recourse to the general assets of the Bancorp. In a securitization 
transaction that occurred in 2019, the Bancorp transferred approximately $1.43 billion in automobile loans to a bankruptcy remote trust which 
was deemed to be a VIE. This trust then subsequently issued approximately $1.37 billion of asset-backed notes, of which approximately $68 
million were retained by the Bancorp. Approximately $543 million of outstanding notes from the 2019 securitization transaction are included 
in  long-term  debt  in  the  Consolidated  Balance  Sheets  as  of  December  31,  2020.  Additionally,  in  prior  years  the  Bancorp  completed 
securitization transactions in which the Bancorp transferred certain consumer automobile loans to bankruptcy remote trusts which were also 
deemed to be VIEs. As such, approximately $80 million of outstanding notes related to these VIEs were included in long-term debt in the 
Consolidated Balance Sheets as of December 31, 2020.

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19. Commitments, Contingent Liabilities and Guarantees
The Bancorp, in the normal course of business, enters into financial instruments and various agreements to meet the financing needs of its 
customers.  The  Bancorp  also  enters  into  certain  transactions  and  agreements  to  manage  its  interest  rate  and  prepayment  risks,  provide 
funding,  equipment  and  locations  for  its  operations  and  invest  in  its  communities.  These  instruments  and  agreements  involve,  to  varying 
degrees, elements of credit risk, counterparty risk and market risk in excess of the amounts recognized in the Consolidated Balance Sheets. 
The  creditworthiness  of  counterparties  for  all  instruments  and  agreements  is  evaluated  on  a  case-by-case  basis  in  accordance  with  the 
Bancorp’s credit policies. The Bancorp’s significant commitments, contingent liabilities and guarantees in excess of the amounts recognized 
in the Consolidated Balance Sheets are discussed in the following sections. 

Commitments   
The  Bancorp  has  certain  commitments  to  make  future  payments  under  contracts.  The  following  table  reflects  a  summary  of  significant 
commitments as of December 31: 

($ in millions)
Commitments to extend credit
Forward contracts related to residential mortgage loans held for sale
Letters of credit
Purchase obligations
Capital commitments for private equity investments
Capital expenditures

$ 

2020

2019

74,499   
2,903   
1,982   
195   
83   
75   

75,696 
2,901 
2,137 
113 
75 
84 

Commitments to extend credit 
Commitments to extend credit are agreements to lend, typically having fixed expiration dates or other termination clauses that may require 
payment of a fee. Since many of the commitments to extend credit may expire without being drawn upon, the total commitment amounts do 
not  necessarily  represent  future  cash  flow  requirements.  The  Bancorp  is  exposed  to  credit  risk  in  the  event  of  nonperformance  by  the 
counterparty  for  the  amount  of  the  contract.  Fixed-rate  commitments  are  also  subject  to  market  risk  resulting  from  fluctuations  in  interest 
rates and the Bancorp’s exposure is limited to the replacement value of those commitments. As of December 31, 2020 and 2019, the Bancorp 
had a reserve for unfunded commitments, including letters of credit, totaling $172 million and $144 million, respectively, included in other 
liabilities in the Consolidated Balance Sheets. The Bancorp monitors the credit risk associated with commitments to extend credit using the 
same standard regulatory risk rating systems utilized for its loan and lease portfolio. 

Risk ratings of outstanding commitments to extend credit under this risk rating system are summarized in the following table as of December 
31:

($ in millions)
Pass
Special mention
Substandard
Doubtful
Total commitments to extend credit

2020

2019

$ 

$ 

71,386   
2,049   
1,063   
1   
74,499   

74,654 
633 
408 
1 
75,696 

Letters of credit 
Standby and commercial letters of credit are conditional commitments issued to guarantee the performance of a customer to a third party and 
expire as summarized in the following table as of December 31, 2020: 

($ in millions)
Less than 1 year(a)
1 - 5 years(a)
Over 5 years
Total letters of credit

$ 

$ 

1,098 
883 
1 
1,982 

(a)

Includes $9 and $2 issued on behalf of commercial customers to facilitate trade payments in U.S. dollars and foreign currencies which expire less than 1 year and 
between 1 -5 years, respectively.

Standby letters of credit accounted for approximately 99% of total letters of credit at both December 31, 2020 and 2019 and are considered 
guarantees  in  accordance  with  U.S.  GAAP.  Approximately  68%  and  66%  of  the  total  standby  letters  of  credit  were  collateralized  as  of 
December  31,  2020  and  2019,  respectively.  In  the  event  of  nonperformance  by  the  customers,  the  Bancorp  has  rights  to  the  underlying 
collateral, which can include commercial real estate, physical plant and property, inventory, receivables, cash and marketable securities. The 
reserve  related  to  these  standby  letters  of  credit,  which  is  included  in  the  total  reserve  for  unfunded  commitments,  was  $27  million  at 
December 31, 2020 and $20 million at December 31, 2019. The Bancorp monitors the credit risk associated with letters of credit using the 
same standard regulatory risk rating systems utilized for its loan and lease portfolio.

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Risk ratings of outstanding letters of credit under this risk rating system are summarized in the following table as of December 31:

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

($ in millions)
Pass
Special mention
Substandard
Doubtful
Total letters of credit

2020

2019

$ 

$ 

1,739   
111   
132   
—   
1,982   

2,005 
20 
111 
1 
2,137 

At December 31, 2020 and 2019, the Bancorp had outstanding letters of credit that were supporting certain securities issued as VRDNs. The 
Bancorp  facilitates  financing  for  its  commercial  customers,  which  consist  of  companies  and  municipalities,  by  marketing  the  VRDNs  to 
investors.  The  VRDNs  pay  interest  to  holders  at  a  rate  of  interest  that  fluctuates  based  upon  market  demand.  The  VRDNs  generally  have 
long-term  maturity  dates,  but  can  be  tendered  by  the  holder  for  purchase  at  par  value  upon  proper  advance  notice.  When  the  VRDNs  are 
tendered, a remarketing agent generally finds another investor to purchase the VRDNs to keep the securities outstanding in the market. As of 
December 31, 2020 and 2019, total VRDNs in which the Bancorp was the remarketing agent or were supported by a Bancorp letter of credit 
were $385 million and $449 million, respectively, of which FTS acted as the remarketing agent to issuers on $385 million and $445 million, 
respectively. As remarketing agent, FTS is responsible for actively remarketing VRDNs to other investors when they have been tendered. If 
another  investor  is  not  identified,  FTS  may  choose  to  purchase  the  VRDNs  into  inventory  at  its  discretion  while  it  continues  to  remarket 
them. If FTS purchases the VRDNs into inventory, it can subsequently tender back the VRDNs to the issuer’s trustee with proper advance 
notice. The Bancorp issued letters of credit, as a credit enhancement, to $142 million and $187 million of the VRDNs remarketed by FTS, in 
addition to zero and $3 million in VRDNs remarketed by third parties at December 31, 2020 and 2019, respectively. These letters of credit 
are included in the total letters of credit balance provided in the previous table. The Bancorp held zero and $3 million of these VRDNs in its 
portfolio and classified them as trading securities at December 31, 2020 and 2019, respectively. 

Forward contracts related to residential mortgage loans held for sale 
The Bancorp enters into forward contracts to economically hedge the change in fair value of certain residential mortgage loans held for sale 
due  to  changes  in  interest  rates.  The  outstanding  notional  amounts  of  these  forward  contracts  are  included  in  the  summary  of  significant 
commitments table for all periods presented. 

Other commitments 
The  Bancorp  has  entered  into  a  limited  number  of  agreements  for  work  related  to  banking  center  construction  and  to  purchase  goods  or 
services.  

Contingent Liabilities 
Legal claims 
There are legal claims pending against the Bancorp and its subsidiaries that have arisen in the normal course of business. Refer to Note 20 for 
additional information regarding these proceedings. 

Guarantees 
The Bancorp has performance obligations upon the occurrence of certain events under financial guarantees provided in certain contractual 
arrangements as discussed in the following sections. 

Residential mortgage loans sold with representation and warranty provisions
Conforming  residential  mortgage  loans  sold  to  unrelated  third  parties  are  generally  sold  with  representation  and  warranty  provisions.  A 
contractual liability arises only in the event of a breach of these representations and warranties and, in general, only when a loss results from 
the  breach.  The  Bancorp  may  be  required  to  repurchase  any  previously  sold  loan,  or  indemnify  or  make  whole  the  investor  or  insurer  for 
which the representation or warranty of the Bancorp proves to be inaccurate, incomplete or misleading. For more information on how the 
Bancorp establishes the residential mortgage repurchase reserve, refer to Note 1.  

As  of  December  31,  2020  and  2019,  the  Bancorp  maintained  reserves  related  to  loans  sold  with  representation  and  warranty  provisions 
totaling $8 million and $6 million, respectively, included in other liabilities in the Consolidated Balance Sheets.  

The Bancorp uses the best information available when estimating its mortgage representation and warranty reserve; however, the estimation 
process  is  inherently  uncertain  and  imprecise  and,  accordingly,  losses  in  excess  of  the  amounts  reserved  as  of  December  31,  2020,  are 
reasonably possible. The Bancorp currently estimates that it is reasonably possible that it could incur losses related to mortgage representation 
and warranty provisions in an amount up to approximately $8 million in excess of amounts reserved. This estimate was derived by modifying 
the  key  assumptions  to  reflect  management’s  judgment  regarding  reasonably  possible  adverse  changes  to  those  assumptions.  The  actual 
repurchase  losses  could  vary  significantly  from  the  recorded  mortgage  representation  and  warranty  reserve  or  this  estimate  of  reasonably 
possible losses, depending on the outcome of various factors, including those previously discussed. 

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During both the years ended December 31, 2020 and 2019, the Bancorp paid an immaterial amount in the form of make whole payments and 
repurchased  $25  million  in  outstanding  principal  of  loans  to  satisfy  investor  demands.  Total  repurchase  demand  requests  during  the  years 
ended December 31, 2020 and 2019 were $32 million and $45 million, respectively. Total outstanding repurchase demand inventory was $5 
million and $6 million at December 31, 2020 and 2019, respectively.

Margin accounts 
FTS,  an  indirect  wholly-owned  subsidiary  of  the  Bancorp,  guarantees  the  collection  of  all  margin  account  balances  held  by  its  brokerage 
clearing agent for the benefit of its customers. FTS is responsible for payment to its brokerage clearing agent for any loss, liability, damage, 
cost  or  expense  incurred  as  a  result  of  customers  failing  to  comply  with  margin  or  margin  maintenance  calls  on  all  margin  accounts.  The 
margin  account  balances  held  by  the  brokerage  clearing  agent  were  $14  million  and  $12  million  at  December  31,  2020  and  2019, 
respectively.  In  the  event  of customer  default,  FTS  has  rights  to  the  underlying  collateral  provided.  Given  the  existence  of  the  underlying 
collateral provided and negligible historical credit losses, the Bancorp does not maintain a loss reserve related to the margin accounts.

Long-term borrowing obligations 
The Bancorp had certain fully and unconditionally guaranteed long-term borrowing obligations issued by wholly-owned issuing trust entities 
of $62 million at both December 31, 2020 and 2019.  

Visa litigation 
The  Bancorp,  as  a  member  bank  of  Visa  prior  to  Visa’s  reorganization  and  IPO  (the  “IPO”)  of  its  Class  A  common  shares  (the  “Class  A 
Shares”) in 2008, had certain indemnification obligations pursuant to Visa’s certificate of incorporation and bylaws and in accordance with its 
membership agreements. In accordance with Visa’s bylaws prior to the IPO, the Bancorp could have been required to indemnify Visa for the 
Bancorp’s  proportional  share  of  losses  based  on  the  pre-IPO  membership  interests.  As  part  of  its  reorganization  and  IPO,  the  Bancorp’s 
indemnification obligation was modified to include only certain known or anticipated litigation (the “Covered Litigation”) as of the date of 
the  restructuring.  This  modification  triggered  a  requirement  for  the  Bancorp  to  recognize  a  liability  equal  to  the  fair  value  of  the 
indemnification liability.  

In  conjunction  with  the  IPO,  the  Bancorp  received  10.1  million  of  Visa’s  Class  B  common  shares  (the  “Class  B  Shares”)  based  on  the 
Bancorp’s membership percentage in Visa prior to the IPO. The Class B Shares are not transferable (other than to another member bank) until 
the later of the third anniversary of the IPO closing or the date on which the Covered Litigation has been resolved; therefore, the Bancorp’s 
Class B Shares were classified in other assets and accounted for at their carryover basis of $0. Visa deposited $3 billion of the proceeds from 
the IPO into a litigation escrow account, established for the purpose of funding judgments in, or settlements of, the Covered Litigation. Since 
then,  when  Visa’s  litigation  committee  determined  that  the  escrow  account  was  insufficient,  Visa  issued  additional  Class  A  Shares  and 
deposited  the  proceeds  from  the  sale  of  the  Class  A  Shares  into  the  litigation  escrow  account.  When  Visa  funded  the  litigation  escrow 
account, the Class B Shares were subjected to dilution through an adjustment in the conversion rate of Class B Shares into Class A Shares. 

In 2009, the Bancorp completed the sale of Visa, Inc. Class B Shares and entered into a total return swap in which the Bancorp will make or 
receive payments based on subsequent changes in the conversion rate of the Class B Shares into Class A Shares. The swap terminates on the 
later of the third anniversary of Visa’s IPO or the date on which the Covered Litigation is settled. Refer to Note 29 for additional information 
on the valuation of the swap. The counterparty to the swap as a result of its ownership of the Class B Shares will be impacted by dilutive 
adjustments  to  the  conversion  rate  of  the  Class  B  Shares  into  Class  A  Shares  caused  by  any  Covered  Litigation  losses  in  excess  of  the 
litigation  escrow  account.  If  actual  judgments  in,  or  settlements  of,  the  Covered  Litigation  significantly  exceed  current  expectations,  then 
additional funding by Visa of the litigation escrow account and the resulting dilution of the Class B Shares could result in a scenario where 
the Bancorp’s ultimate exposure associated with the Covered Litigation (the “Visa Litigation Exposure”) exceeds the value of the Class B 
Shares owned by the swap counterparty (the “Class B Value”). In the event the Bancorp concludes that it is probable that the Visa Litigation 
Exposure exceeds the Class B Value, the Bancorp would record a litigation reserve liability and a corresponding amount of other noninterest 
expense  for  the  amount  of  the  excess.  Any  such  litigation  reserve  liability  would  be  separate  and  distinct  from  the  fair  value  derivative 
liability associated with the total return swap. 

As of the date of the Bancorp’s sale of the Visa Class B Shares and through December 31, 2020, the Bancorp has concluded that it is not 
probable that the Visa Litigation Exposure will exceed the Class B Value. Based on this determination, upon the sale of the Class B Shares, 
the Bancorp reversed its net Visa litigation reserve liability and recognized a free-standing derivative liability associated with the total return 
swap. The fair value of the swap liability was $201 million and $163 million at December 31, 2020 and 2019, respectively. Refer to Note 15 
and Note 29 for further information. 

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After the Bancorp’s sale of the Class B Shares, Visa has funded additional amounts into the litigation escrow account which have resulted in 
further dilutive adjustments to the conversion of Class B Shares into Class A Shares, and along with other terms of the total return swap, 
required the Bancorp to make cash payments in varying amounts to the swap counterparty as follows: 

Period ($ in millions)
Q2 2010
Q4 2010
Q2 2011
Q1 2012
Q3 2012
Q3 2014
Q2 2018
Q3 2019

Visa 
Funding Amount
$ 

500   
800   
400   
1,565   
150   
450   
600   
300   

Bancorp Cash 
Payment Amount

20 
35 
19 
75 
6 
18 
26 
12 

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20. Legal and Regulatory Proceedings

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Litigation 
Visa/MasterCard Merchant Interchange Litigation 
In  April  2006,  the  Bancorp  was  added  as  a  defendant  in  a  consolidated  antitrust  class  action  lawsuit  originally  filed  against  Visa®, 
MasterCard® and several other major financial institutions in the United States District Court for the Eastern District of New York (In re: 
Payment  Card  Interchange  Fee  and  Merchant  Discount  Antitrust  Litigation,  Case  No.  5-MD-1720).  The  plaintiffs,  merchants  operating 
commercial  businesses  throughout  the  U.S.  and  trade  associations,  claimed  that  the  interchange  fees  charged  by  card-issuing  banks  were 
unreasonable  and  sought  injunctive  relief  and  unspecified  damages.  In  addition  to  being  a  named  defendant,  the  Bancorp  is  currently  also 
subject  to  a  possible  indemnification  obligation  of  Visa  as  discussed  in  Note  19  and  has  also  entered  into  judgment  and  loss  sharing 
agreements with Visa, MasterCard and certain other named defendants. In October 2012, the parties to the litigation entered into a settlement 
agreement that was initially approved by the trial court but reversed by the U.S. Second Circuit Court of Appeals and remanded to the district 
court for further proceedings. Pursuant to the terms of the overturned settlement agreement, the Bancorp had previously paid $46 million into 
a class settlement escrow account. Approximately 8,000 merchants requested exclusion from the class settlement, and therefore, pursuant to 
the terms of the overturned settlement agreement, approximately 25% of the funds paid into the class settlement escrow account had been 
already returned to the control of the defendants. The remaining settlement funds paid by the Bancorp have been maintained in the escrow 
account. More than 500 of the merchants who requested exclusion from the class filed separate federal lawsuits against Visa, MasterCard and 
certain other defendants alleging similar antitrust violations. These individual federal lawsuits were transferred to the United States District 
Court for the Eastern District of New York. While the Bancorp is only named as a defendant in one of the individual federal lawsuits, it may 
have obligations pursuant to indemnification arrangements and/or the judgment or loss sharing agreements noted above. On September 17, 
2018, the defendants in the consolidated class action signed a second settlement agreement (the “Amended Settlement Agreement”) resolving 
the  claims  seeking  monetary  damages  by  the  proposed  plaintiffs’  class  (the  “Plaintiff  Damages  Class”)  and  superseding  the  original 
settlement  agreement  entered  into  in  October  2012.  The  Amended  Settlement  Agreement  included,  among  other  terms,  a  release  from 
participating  class  members  for  liability  for  claims  that  accrue  no  later  than  five  years  after  the  Amended  Settlement  Agreement  becomes 
final.  The  Amended  Settlement  Agreement  provided  for  a  total  payment  by  all  defendants  of  approximately  $6.24  billion,  composed  of 
approximately $5.34 billion held in escrow plus an additional $900 million in new funds. Pursuant to the terms of the Settlement Agreement, 
$700 million of the additional $900 million has been returned to the defendants due to the level of opt-outs from the class. The Bancorp’s 
allocated share of the settlement is within existing reserves, including funds maintained in escrow. On December 13, 2019, the Court entered 
an  order  granting  final  approval  for  the  settlement.  The  settlement  does  not  resolve  the  claims  of  the  separate  proposed  plaintiffs’  class 
seeking  injunctive  relief  or  the  claims  of  merchants  who  have  opted  out  of  the  proposed  class  settlement  and  are  pursuing,  or  may  in  the 
future decide to pursue, private lawsuits. The ultimate outcome in this matter, including the timing of resolution, therefore remains uncertain. 
Refer to Note 19 for further information. 

Klopfenstein v. Fifth Third Bank 
On August 3, 2012, William Klopfenstein and Adam McKinney filed a lawsuit against Fifth Third Bank in the United States District Court 
for the Northern District of Ohio (Klopfenstein et al. v. Fifth Third Bank), alleging that the 120% APR that Fifth Third disclosed on its Early 
Access  program  was  misleading.  Early  Access  is  a  deposit-advance  program  offered  to  eligible  customers  with  checking  accounts.  The 
plaintiffs sought to represent a nationwide class of customers who used the Early Access program and repaid their cash advances within 30 
days. On October 31, 2012, the case was transferred to the United States District Court for the Southern District of Ohio. In 2013, four similar 
putative class actions were filed against Fifth Third Bank in federal courts throughout the country (Lori and Danielle Laskaris v. Fifth Third 
Bank, Janet Fyock v. Fifth Third Bank, Jesse McQuillen v. Fifth Third Bank, and Brian Harrison v. Fifth Third Bank). Those four lawsuits 
were transferred to the Southern District of Ohio and consolidated with the original lawsuit as In re: Fifth Third Early Access Cash Advance 
Litigation  (Case  No.  1:12-CV-851).  On  behalf  of  a  putative  class,  the  plaintiffs  sought  unspecified  monetary  and  statutory  damages, 
injunctive relief, punitive damages, attorney’s fees, and pre- and post-judgment interest. On March 30, 2015, the court dismissed all claims 
alleged  in  the  consolidated  lawsuit  except  a  claim  under  the  TILA.  On  May  28,  2019,  the  Sixth  Circuit  Court  of  Appeals  reversed  the 
dismissal of plaintiffs’ breach of contract claim and remanded for further proceedings. The plaintiffs’ claimed damages for the alleged breach 
of contract claim exceed $280 million. The plaintiffs’ motion for class certification was filed on April 20, 2020 and is now fully briefed and 
awaiting decision. No trial date has been set.

Helton v. Fifth Third Bank 
On August 31, 2015, trust beneficiaries filed an action against Fifth Third Bank, as trustee, in the Probate Court for Hamilton County, Ohio 
(Helen Clarke Helton, et al. v. Fifth Third Bank, Case No. 2015003814). The plaintiffs alleged breach of the duty to diversify, breach of the 
duty of impartiality, breach of trust/fiduciary duty, and unjust enrichment, based on Fifth Third’s alleged failure to diversify assets held in 
two  trusts  for  the  plaintiffs’  benefit.  The  lawsuit  sought  over  $800  million  in  alleged  damages,  attorney’s  fees,  removal  of  Fifth  Third  as 
trustee, and injunctive relief. On April 20, 2018, the Court denied plaintiffs’ motion for summary judgment and granted summary judgment to 
Fifth Third, dismissing the case in its entirety. On December 18, 2019, the Ohio Court of Appeals affirmed the Probate Court’s dismissal of 
all of plaintiffs’ claims based upon allegations of Fifth Third’s alleged failure to diversify assets held in two trusts for plaintiffs’ benefit. The 
appeals court reversed summary judgment on one claim related to Fifth Third’s alleged unjust enrichment through its receipt of certain fees in 
managing  the  trusts.  The  Court  of  Appeals  remanded  the  case  to  the  Probate  Court  for  further  consideration  of  the  lone  surviving  claim, 
which comprises a small fraction of the damages originally sought by plaintiffs in the lawsuit. Plaintiffs filed an appeal to the Ohio Supreme 
Court, seeking review of the decision from the Ohio Court of Appeals. On April 14, 2020, the Ohio Supreme Court announced its denial of 

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plaintiffs’ request for review, and subsequently denied plaintiffs’ request for reconsideration. Thereafter, the case returned to the trial court 
for  further  adjudication  of  the  lone  surviving  claim.  On  January  8,  2021  the  trial  court  issued  an  order  denying  Fifth  Third’s  motion  for 
summary judgment on the remaining claim leaving it to be resolved at trial.

Bureau of Consumer Financial Protection v. Fifth Third Bank, National Association
On March 9, 2020, the CFPB filed a lawsuit against Fifth Third in the United States District Court for the Northern District of Illinois entitled 
CFPB v. Fifth Third Bank, National Association, Case No. 1:20-CV-1683 (N.D. Ill.) (ABW), alleging violations of the Consumer Financial 
Protection Act, TILA, and Truth in Savings Act related to Fifth Third’s alleged opening of unspecified numbers of allegedly unauthorized 
credit card, savings, checking, online banking and early access accounts from 2010 through 2016. The CFPB seeks unspecified amounts of 
civil monetary penalties as well as unspecified customer remediation. On February 12, 2021, the court granted Fifth Third's motion to transfer 
venue to the United States District Court for the Southern District of Ohio. The Bancorp is also subject to a consumer class action related to 
the alleged opening of unauthorized accounts.

Shareholder Litigation
On April 7, 2020, Plaintiff Lee Christakis filed a putative class action against Fifth Third Bancorp, Fifth Third President and Chief Executive 
Officer Greg D. Carmichael, and former Fifth Third Chief Financial Officer Tayfun Tuzun in the U.S. District Court for the Northern District 
of Illinois entitled Lee Christakis, individually and on behalf of all others similarly situated v. Fifth Third Bancorp, et al., Case No. 1:20-
cv-2176 (N.D. Ill). The case brings two claims for violation of Sections 10(b) and 20(a) of the Securities Exchange Act of 1934, alleging that 
the  Defendants  made  material  misstatements  and  omissions  in  connection  with  the  alleged  unauthorized  opening  of  credit  card,  savings, 
checking, online banking and early access accounts from 2010 through 2016. The plaintiff seeks certification of a class, unspecified damages, 
attorneys’ fees and costs. On June 29, 2020, the Court appointed Heavy & General Laborers’ Local 472 & 172 Pension and Annuity Funds as 
lead plaintiff, and Robins Geller Rudman & Dowd LLP as lead counsel for the plaintiff. On September 14, 2020, the lead plaintiff filed its 
amended consolidated complaint.

On  July  31,  2020,  a  second  putative  shareholder  class  action  captioned  Dr.  Steven  Fox,  individually  and  on  behalf  of  all  others  similarly 
situated v. Fifth Third Bancorp, et al., Case No. 2020CH05219 was filed on behalf of former shareholders of MB Financial, Inc. in the Cook 
County, Illinois Circuit Court. The suit brings claims for violation of Sections 11 and 12(a)(2) of the Securities Act of 1933, alleging that the 
Bancorp  and  certain  of  its  officers  and  directors  made  material  misstatements  and  omissions  regarding  the  alleged  improper  cross-selling 
strategy in filings made in connection with the Bancorp’s merger with MB Financial, Inc.  

In  addition,  shareholder  derivative  lawsuits  have  been  filed  seeking  monetary  damages  on  behalf  of  the  Bancorp  alleging  certain  claims 
against various officers and directors relating to an alleged improper cross-selling strategy. Four lawsuits filed in the U.S. District Court for 
the Northern District of Illinois have been consolidated into a single action captioned In re Fifth Third Bancorp Derivative Litigation, Case 
No.  1:20-cv-04115.  Those  cases  consist  of:  (1)  Pemberton  v.  Carmichael,  et  al.,  Case  No.  20-cv-4115  (filed  July  13,  2020);  (2)  Meyer  v. 
Carmichael, et al., Case No. 20-cv-4244 (filed July 17, 2020); (3) Cox v. Carmichael, et al., Case No. 20-cv-4660 (filed August 7, 2020); and 
(4) Hansen v. Carmichael, et al., Case No. 20-cv-5339 (filed September 10, 2020). Also pending are shareholder derivative matters Reese v. 
Carmichael,  et  al.,  Case  No.  20-cv-866  pending  in  the  U.S.  District  Court  of  the  Southern  District  of  Ohio  (filed  November  4,  2020)  and 
Sandys v. Carmichael, et al., Case No. A2004539 pending in the Hamilton County, Ohio Court of Common Pleas (filed December 28, 2020).  
The Bancorp has also received several shareholder demands under Ohio Rev. Code § 1701.37(c) and lawsuits have been filed arising out of 
the same. Finally, the Bancorp has received a shareholder demand that the Bancorp’s Board of Directors investigate and commence a civil 
action  for  failure  to  detect  and/or  prevent  the  alleged  illegal  cross-selling  strategy.  The  shareholder  subsequently  filed  the  aforementioned 
Sandys v. Carmichael, et al. matter.

Other litigation
The Bancorp and its subsidiaries are not parties to any other material litigation. However, there are other litigation matters that arise in the 
normal  course  of  business.  While  it  is  impossible  to  ascertain  the  ultimate  resolution  or  range  of  financial  liability  with  respect  to  these 
contingent matters, management believes that the resulting liability, if any, from these other actions would not have a material effect upon the 
Bancorp’s consolidated financial position, results of operations or cash flows.

Governmental Investigations and Proceedings 
The  Bancorp  and/or  its  affiliates  are  or  may  become  involved  in  information-gathering  requests,  reviews,  investigations  and  proceedings 
(both  formal  and  informal)  by  various  governmental  regulatory  agencies  and  law  enforcement  authorities,  including  but  not  limited  to  the 
FRB,  OCC,  CFPB,  SEC,  FINRA,  U.S.  Department  of  Justice,  etc.,  as  well  as  state  and  other  governmental  authorities  and  self-regulatory 
bodies  regarding  their  respective  businesses.  Additional  matters  will  likely  arise  from  time  to  time.  Any  of  these  matters  may  result  in 
material  adverse  consequences  or  reputational  harm  to  the  Bancorp,  its  affiliates  and/or  their  respective  directors,  officers  and  other 
personnel,  including  adverse  judgments,  findings,  settlements,  fines,  penalties,  orders,  injunctions  or  other  actions,  amendments  and/or 
restatements  of  the  Bancorp’s  SEC  filings  and/or  financial  statements,  as  applicable,  and/or  determinations  of  material  weaknesses  in  our 
disclosure controls and procedures. Investigations by regulatory authorities may from time to time result in civil or criminal referrals to law 
enforcement.  Additionally,  in  some  cases,  regulatory  authorities  may  take  supervisory  actions  that  are  considered  to  be  confidential 
supervisory information which may not be publicly disclosed. 

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Reasonably Possible Losses in Excess of Accruals 
The Bancorp and its subsidiaries are parties to numerous claims and lawsuits as well as threatened or potential actions or claims concerning 
matters  arising  from  the  conduct  of  its  business  activities.  The  outcome  of  claims  or  litigation  and  the  timing  of  ultimate  resolution  are 
inherently difficult to predict. The following factors, among others, contribute to this lack of predictability: claims often include significant 
legal uncertainties, damages alleged by plaintiffs are often unspecified or overstated, discovery may not have started or may not be complete 
and material facts may be disputed or unsubstantiated. As a result of these factors, the Bancorp is not always able to provide an estimate of 
the range of reasonably possible outcomes for each claim. An accrual for a potential litigation loss is established when information related to 
the  loss  contingency  indicates  both  that  a  loss  is  probable  and  that  the  amount  of  loss  can  be  reasonably  estimated.  Any  such  accrual  is 
adjusted from time to time thereafter as appropriate to reflect changes in circumstances. The Bancorp also determines, when possible (due to 
the  uncertainties  described  above),  estimates  of  reasonably  possible  losses  or  ranges  of  reasonably  possible  losses,  in  excess  of  amounts 
accrued. Under U.S. GAAP, an event is “reasonably possible” if “the chance of the future event or events occurring is more than remote but 
less than likely” and an event is “remote” if “the chance of the future event or events occurring is slight.” Thus, references to the upper end of 
the range of reasonably possible loss for cases in which the Bancorp is able to estimate a range of reasonably possible loss mean the upper 
end of the range of loss for cases for which the Bancorp believes the risk of loss is more than slight. For matters where the Bancorp is able to 
estimate such possible losses or ranges of possible losses, the Bancorp currently estimates that it is reasonably possible that it could incur 
losses related to legal and regulatory proceedings in an aggregate amount up to approximately $65 million in excess of amounts accrued, with 
it  also  being  reasonably  possible  that  no  losses  will  be  incurred  in  these  matters.  The  estimates  included  in  this  amount  are  based  on  the 
Bancorp’s analysis of currently available information, and as new information is obtained the Bancorp may change its estimates.

For these matters and others where an unfavorable outcome is reasonably possible but not probable, there may be a range of possible losses in 
excess of the established accrual that cannot be estimated. Based on information currently available, advice of counsel, available insurance 
coverage and established accruals, the Bancorp believes that the eventual outcome of the actions against the Bancorp and/or its subsidiaries, 
including the matters described above, will not, individually or in the aggregate, have a material adverse effect on the Bancorp’s consolidated 
financial  position. However, in the event of unexpected future developments, it is possible that the ultimate resolution of those matters, if 
unfavorable, may be material to the Bancorp’s results of operations for any particular period, depending, in part, upon the size of the loss or 
liability imposed and the operating results for the applicable period.

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21. Related Party Transactions
The  Bancorp  maintains  written  policies  and  procedures  covering  related  party  transactions  with  principal  shareholders,  directors  and 
executives of the Bancorp. These procedures cover transactions such as employee-stock purchase loans, personal lines of credit, residential 
secured loans, overdrafts, letters of credit and increases in indebtedness. Such transactions are subject to the Bancorp’s normal underwriting 
and approval procedures. Prior to approving a loan to a related party, Compliance Risk Management must review and determine whether the 
transaction  requires  approval  from  or  a  post  notification  to  the  Bancorp’s  Board  of  Directors.  At  December  31,  2020  and  2019,  certain 
directors,  executive  officers,  principal  holders  of  Bancorp  common  stock  and  their  related  interests  were  indebted,  including  undrawn 
commitments to lend, to the Bancorp’s banking subsidiary.  

The  following  table  summarizes  the  Bancorp’s  lending  activities  with  its  principal  shareholders,  directors,  executives  and  their  related 
interests at December 31: 

($ in millions)
Commitments to lend, net of participations:
Directors and their affiliated companies
Executive officers
Total

Outstanding balance on loans, net of participations and undrawn commitments

2020

2019

$ 

$ 

$ 

79   
7   
86   

67   

736 
5 
741 

49 

The commitments to lend are in the form of loans and guarantees for various business and personal interests. This indebtedness was incurred 
in the ordinary course of business on substantially the same terms, including interest rates and collateral, as those prevailing at the time for 
comparable transactions with unrelated parties. This indebtedness does not involve more than the normal risk of repayment or present other 
features unfavorable to the Bancorp. 

Worldpay, Inc. and Worldpay Holding, LLC 
On June 30, 2009, the Bancorp completed the sale of a majority interest in its processing business, Vantiv Holding, LLC (now Worldpay 
Holding, LLC). Advent International acquired an approximate 51% interest in Worldpay Holding, LLC for cash and a warrant. The Bancorp 
retained the remaining approximate 49% interest in Worldpay Holding, LLC.

During the first quarter of 2012, Vantiv, Inc. (now Worldpay, Inc.) priced an IPO of its shares and contributed the net proceeds to Worldpay 
Holding, LLC for additional ownership interests, reducing the Bancorp’s ownership percentage to 39%. Subsequent to the IPO, the Bancorp 
consummated a series of sales transactions which culminated in the sale of all of its remaining interests in Worldpay Holding, LLC in the first 
quarter of 2019. The Bancorp recognized a gain of $562 million in other noninterest income during the first quarter of 2019 as a result of the 
final  sale  transaction.  As  of  January  1,  2020,  Worldpay  Holding,  LLC  and  Worldpay,  Inc.  are  no  longer  considered  related  parties  of  the 
Bancorp as the Bancorp no longer beneficially owns any of Worldpay, Inc.’s equity securities.

In conjunction with Worldpay, Inc.’s IPO in 2012, the Bancorp entered into two TRAs with Worldpay, Inc. The TRAs provide for payments 
by Worldpay, Inc. to the Bancorp of 85% of the cash savings actually realized as a result of the increase in tax basis that results from the 
historical  or  future  purchase  of  equity  in  Worldpay  Holding,  LLC  from  the  Bancorp  or  from  the  exchange  of  equity  units  in  Worldpay 
Holding, LLC for cash or Class A Stock, as well as any tax benefits attributable to payments made under the TRA. One of the TRAs has been 
settled and terminated and the Bancorp accounts for the remaining TRA as a gain contingency and recognizes income when all uncertainties 
surrounding the realization of such amounts are resolved.

During the fourth quarter of 2019, the Bancorp entered into an agreement with Fidelity National Information Services, Inc. and Worldpay, 
Inc. under which Worldpay, Inc. may be obligated to pay up to approximately $366 million to the Bancorp to terminate and settle certain 
remaining  TRA  cash  flows,  totaling  an  estimated  $720  million,  upon  the  exercise  of  certain  call  options  by  Worldpay,  Inc.  or  certain  put 
options by the Bancorp. In 2019, the Bancorp recognized a gain of approximately $345 million in other noninterest income associated with 
these  options.  The  Worldpay,  Inc.  TRA  receivable  associated  with  this  transaction,  recorded  in  other  assets  in  the  Consolidated  Balance 
Sheets, was $321 million and $345 million as of December 31, 2020 and 2019, respectively.

Separate from the impact of the TRA settlement agreement discussed above, the Bancorp recognized $74 million, $1 million and $20 million 
in other noninterest income in the Consolidated Statements of Income associated with the TRA during the years ended December 31, 2020, 
2019 and 2018, respectively. The Bancorp expects to receive approximately $122 million of future payments through 2025 under the TRA 
that are not subject to the call or put options. These remaining cash flows will be recognized in future periods when the related uncertainties 
are resolved.

The Bancorp and Worldpay Holding, LLC had various agreements in place covering services including interchange clearing, settlement and 
sponsorship. Worldpay Holding, LLC paid the Bancorp $87 million  and $75 million for these services for the years ended December 31, 
2019 and 2018, respectively. In addition to the previously mentioned services, the Bancorp previously entered into an agreement under which 
Worldpay  Holding,  LLC  would  provide  processing  services  to  the  Bancorp.  The  total  amount  of  fees  relating  to  the  processing  services 

 201 Fifth Third Bancorp

 
  
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provided to the Bancorp by Worldpay Holding, LLC totaled $77 million and $74 million for the years ended December 31, 2019 and 2018, 
respectively. These fees were primarily reported as a component of card and processing expense in the Consolidated Statements of Income. 

SLK Global Solutions Private Limited 
As of December 31, 2020, the Bancorp owns 100% of Fifth Third Mauritius Holdings Limited, which owns 49% of SLK Global Solutions 
Private Limited, and accounts for this investment under the equity method of accounting. The Bancorp recognized $5 million, $3 million and 
$2  million  in  other  noninterest  income  in  the  Consolidated  Statements  of  Income  as  part  of  its  equity  method  investment  in  SLK  Global 
Solutions Private Limited for the years ended December 31, 2020, 2019 and 2018, respectively. The Bancorp received cash distributions of 
$1 million during both the years ended December 31, 2020 and 2019. The Bancorp’s investment in SLK Global Solutions Private Limited 
was $26 million at both December 31, 2020 and 2019. The Bancorp paid SLK Global Solutions Private Limited $27 million, $22 million and 
$21  million  for  their  process  and  software  services  during  the  years  ended  December  31,  2020,  2019  and  2018,  respectively,  which  are 
included in other noninterest expense in the Consolidated Statements of Income.  

CDC investments 
The  Bancorp’s  subsidiary,  CDC,  has  equity  investments  in  entities  in  which  the  Bancorp  had  $18  million  and  $12  million  of  loans 
outstanding  at  December  31,  2020  and  2019,  respectively,  and  unfunded  commitment  balances  of  $39  million  and  $21  million  at 
December 31, 2020 and 2019, respectively. The Bancorp held $63 million and $116 million of deposits for these entities at December 31, 
2020 and 2019, respectively. For further information on CDC investments, refer to Note 13. 

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22. Income Taxes
The  Bancorp  and  its  subsidiaries  file  a  consolidated  federal  income  tax  return.  The  following  is  a  summary  of  applicable  income  taxes 
included in the Consolidated Statements of Income for the years ended December 31:   

($ in millions)
Current income tax expense:
U.S. Federal income taxes
State and local income taxes
Foreign income taxes

Total current income tax expense
Deferred income tax (benefit) expense:

U.S. Federal income taxes
State and local income taxes
Foreign income taxes

Total deferred income tax (benefit) expense
Applicable income tax expense

2020

2019

2018

$ 

$ 

463 
69 
— 
532 

(140) 
(23) 
1 
(162) 
370 

788 
148 
— 
936 

(212) 
(35) 
1 
(246) 
690 

463 
71 
8 
542 

24 
4 
2 
30 
572 

The  current  U.S.  Federal  income  taxes  above  include  proportional  amortization  for  qualifying  LIHTC  investments  of  $150  million,  $140 
million and $154 million for the years ended December 31, 2020, 2019 and 2018, respectively. 

The  following  is  a  reconciliation  between  the  federal  statutory  corporate  tax  rate  and  the  Bancorp’s  effective  tax  rate  for  the  years  ended 
December 31: 

Statutory tax rate
Increase (decrease) resulting from:
State taxes, net of federal benefit
Tax-exempt income
LIHTC investment and other tax benefits
LIHTC investment proportional amortization
Other tax credits
Other, net

Effective tax rate

2020

2019

2018

 21.0 %

 2.0 
 (1.5) 
 (9.7) 
 8.3 
 (0.4) 
 0.9 
 20.6 %

 21.0 

 2.8 
 (1.2) 
 (5.0) 
 4.4 
 (0.2) 
 (0.2) 
 21.6 

 21.0 

 2.1 
 (0.8) 
 (6.8) 
 5.6 
 (0.1) 
 (0.3) 
 20.7 

Other  tax  credits  in  the  rate  reconciliation  table  include  New  Markets,  Rehabilitation  Investment  and  Qualified  Zone  Academy  Bond  tax 
credits. Tax-exempt income in the rate reconciliation table includes interest on municipal bonds, interest on tax-exempt lending, income on 
life insurance policies held by the Bancorp and certain gains on sales of leases that are exempt from federal taxation. 

The following table provides a reconciliation of the beginning and ending amounts of the Bancorp’s unrecognized tax benefits:

($ in millions)
Unrecognized tax benefits at January 1

Gross increases for tax positions taken during prior period
Gross decreases for tax positions taken during prior period
Gross increases for tax positions taken during current period
Settlements with taxing authorities
Lapse of applicable statute of limitations
Unrecognized tax benefits at December 31(a)

2020

2019

2018

$ 

$ 

65 
29 
(3) 
12 
(1) 
(2) 
100 

55 
25 
(3) 
6 
(9) 
(9) 
65 

34 
20 
(1) 
8 
(5) 
(1) 
55 

(a) With the exception of $6, $6 and $5 in 2020, 2019 and 2018, respectively, all amounts represent unrecognized tax benefits that, if recognized, would affect the 

annual effective tax rate.

The  Bancorp’s  unrecognized  tax  benefits  as  of  December  31,  2020,  2019  and  2018  primarily  related  to  state  income  tax  exposures  from 
taking tax positions where the Bancorp believes it is likely that, upon examination, a state will take a position contrary to the position taken 
by the Bancorp. 

While  it  is  reasonably  possible  that  the  amount  of  the  unrecognized  tax  benefits  with  respect  to  certain  of  the  Bancorp’s  uncertain  tax 
positions could increase or decrease during the next twelve months, the Bancorp believes it is unlikely that its unrecognized tax benefits will 
change by a material amount during the next twelve months. 

 203 Fifth Third Bancorp

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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Deferred income taxes are comprised of the following items at December 31:

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

($ in millions)
Deferred tax assets:

Allowance for loan and lease losses
Deferred compensation
Reserves
Reserve for unfunded commitments
State net operating loss carryforwards
State deferred taxes
Other

Total deferred tax assets
Deferred tax liabilities:

Other comprehensive income
Lease financing
MSRs and related economic hedges
Bank premises and equipment
Investments in joint ventures and partnership interests
State deferred taxes
Other

Total deferred tax liabilities
Total net deferred tax liability

2020

2019

$ 

$ 

$ 

$ 
$ 

515 
107 
40 
36 
3 
1 
160 
862 

779 
638 
120 
91 
58 
— 
128 
1,814 
(952) 

252 
103 
32 
30 
9 
— 
154 
580 

352 
650 
144 
73 
25 
47 
127 
1,418 
(838) 

At  December  31,  2020  and  2019,  the  Bancorp  recorded  deferred  tax  assets  of $3  million  and  $9  million,  respectively,  related  to  state  net 
operating loss carryforwards. The deferred tax assets relating to state net operating losses are presented net of specific valuation allowances of 
$4 million and $17 million at December 31, 2020 and 2019, respectively. If these carryforwards are not utilized, they will expire in varying 
amounts through 2039.  

The Bancorp has determined that a valuation allowance is not needed against the remaining deferred tax assets as of December 31, 2020 or 
2019.  The  Bancorp  considered  all  of  the  positive  and  negative  evidence  available  to  determine  whether  it  is  more  likely  than  not  that  the 
deferred tax assets will ultimately be realized and, based upon that evidence, the Bancorp believes it is more likely than not that the deferred 
tax assets recorded at December 31, 2020 and 2019 will ultimately be realized. The Bancorp reached this conclusion as it is expected that the 
Bancorp’s remaining deferred tax assets will be realized through the reversal of its existing taxable temporary differences and its projected 
future taxable income.  

The IRS has concluded its examination of the Bancorp’s 2016 federal income tax return. The statute of limitations for the Bancorp’s federal 
income tax returns remains open for tax years 2017 through 2020. On occasion, as various state and local taxing jurisdictions examine the 
returns  of  the  Bancorp  and  its  subsidiaries,  the  Bancorp  may  agree  to  extend  the  statute  of  limitations  for  a  reasonable  period  of  time. 
Otherwise, the statutes of limitations for state income tax returns remain open only for tax years in accordance with each state’s statutes. 

Any interest and penalties incurred in connection with income taxes are recorded as a component of applicable income tax expense in the 
Consolidated  Financial  Statements.  During  the  years  ended  December  31,  2020,  2019  and  2018,  the  Bancorp  recognized  $3  million,  $1 
million and $1 million, respectively, of interest expense in connection with income taxes. At December 31, 2020 and 2019, the Bancorp had 
accrued interest liabilities, net of the related tax benefits, of $7 million and $4 million, respectively. No material liabilities were recorded for 
penalties related to income taxes. 

Retained earnings at December 31, 2020 and 2019 included $157 million in allocations of earnings for bad debt deductions of former thrift 
subsidiaries for which no income tax has been provided. Under current tax law, if certain of the Bancorp’s subsidiaries use these bad debt 
reserves for purposes other than to absorb bad debt losses, they will be subject to federal income tax at the current corporate tax rate. 

204 Fifth Third Bancorp

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

23. Retirement and Benefit Plans
The  Bancorp’s  qualified  defined  benefit  plan’s  benefits  were  frozen  in  1998,  except  for  grandfathered  employees.  The  Bancorp’s  other 
defined benefit retirement plans consist of non-qualified plans which are frozen and funded on an as-needed basis. A majority of these plans 
were  obtained  in  acquisitions  and  are  included  with  the  qualified  defined  benefit  plan  in  the  following  tables  (“the  Plan”).  The  Bancorp 
recognizes  the  overfunded  or  underfunded  status  of  the  Plan  in  other  assets  and  accrued  taxes,  interest  and  expenses,  respectively,  in  the 
Consolidated Balance Sheets. 

The following table summarizes the defined benefit retirement plans as of and for the years ended December 31:

($ in millions)
Fair value of plan assets at January 1
Actual return on assets
Contributions
Settlement
Benefits paid
Fair value of plan assets at December 31
Projected benefit obligation at January 1
Interest cost
Settlement
Actuarial loss
Benefits paid
Projected benefit obligation at December 31
Underfunded projected benefit obligation at December 31
Accumulated benefit obligation at December 31(a)

2020

2019

$ 

$ 
$ 

$ 
$ 
$ 

175 
13 
2 
(9) 
(8) 
173 
194 
6 
(9) 
20 
(8) 
203 
(30) 
203 

164 
26 
2 
(9) 
(8) 
175 
181 
7 
(9) 
23 
(8) 
194 
(19) 
194 

(a)

Since the Plan’s benefits are frozen, the rate of compensation increase is no longer an assumption used to calculate the accumulated benefit obligation. Therefore, 
the accumulated benefit obligation was the same as the projected benefit obligation at both December 31, 2020 and 2019.

The following table summarizes net periodic benefit cost and other changes in the Plan’s assets and benefit obligations recognized in OCI for 
the years ended December 31: 

($ in millions)
Components of net periodic benefit cost:

Interest cost
Expected return on assets
Amortization of net actuarial loss
Settlement

$ 

$ 
Net periodic benefit cost
Other changes in plan assets and benefit obligations recognized in other comprehensive income:
$ 

Net actuarial loss (gain)
Amortization of net actuarial loss
Settlement

Total recognized in other comprehensive income
Total recognized in net periodic benefit cost and other comprehensive income

$ 

2020

2019

2018

6 
(4) 
6 
3 
11 

12 
(6) 
(3) 
3 
14 

7 
(8) 
6 
3 
8 

5 
(6) 
(3) 
(4) 
4 

7 
(11) 
6 
3 
5 

(1) 
(6) 
(3) 
(10) 
(5) 

Fair Value Measurements of Plan Assets   
The following tables summarize Plan assets measured at fair value on a recurring basis as of December 31:

2020 ($ in millions)
Cash equivalents
Mutual and exchange-traded funds
Debt securities:

U.S. Treasury and federal agencies securities
Mortgage-backed securities:

Non-agency commercial mortgage-backed securities
Asset-backed securities and other debt securities(b)

Total debt securities
Total Plan assets

(a) For further information on fair value hierarchy levels, refer to Note 1.
(b)

Includes corporate bonds.

Fair Value Measurements Using(a)

Level 1

Level 2

Level 3    

$ 

$ 
$ 

4 
68 

57 

— 
— 
57 
129 

— 
— 

6 

1 
37 
44 
44 

— 
— 

— 

— 
— 
— 
— 

Total Fair Value
4 
68 

63 

1 
37 
101 
173 

 205 Fifth Third Bancorp

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

2019 ($ in millions)
Cash equivalents
Mutual and exchange-traded funds
Debt securities:

U.S. Treasury and federal agencies securities
Mortgage-backed securities:

Non-agency commercial mortgage-backed securities
Asset-backed securities and other debt securities(b)

Total debt securities
Total Plan assets

(a) For further information on fair value hierarchy levels, refer to Note 1.
(b)

Includes corporate bonds.

Fair Value Measurements Using(a)

Level 1

Level 2

Level 3 

$ 

$ 
$ 

14 
76 

57 

— 
— 
57 
147 

— 
— 

6 

1 
21 
28 
28 

— 
— 

— 

— 
— 
— 
— 

Total Fair Value
14 
76 

63 

1 
21 
85 
175 

The following is a description of the valuation methodologies used for instruments measured at fair value, as well as the general classification 
of such instruments pursuant to the valuation hierarchy. 

Cash equivalents 
Cash  equivalents  are  comprised  of  money  market  mutual  funds  that  invest  in  short-term  money  market  instruments  that  are  issued  and 
payable in U.S. dollars. The Plan measures its cash equivalent funds that are exchange-traded using the fund’s quoted price, which is in an 
active market. Therefore, these investments are classified within Level 1 of the valuation hierarchy. 

Mutual and exchange-traded funds 
The  Plan  measures  its  mutual  and  exchange-traded  funds,  which  are  registered  with  the  SEC,  using  the  funds’  quoted  prices  which  are 
available in an active market. Therefore, these investments are classified within Level 1 of the valuation hierarchy. The mutual and exchange-
traded  funds  held  by  the  Plan  are  open-ended  funds  and  are  required  to  publicly  publish  their  NAV  on  a  daily  basis.  The  funds  are  also 
required to transact and use the daily NAV as a basis for transactions. Therefore, the NAV reflects the fair value of the Plan’s investment. 

Debt securities 
Where quoted prices are available in an active market, securities are classified within Level 1 of the valuation hierarchy. Level 1 securities 
include U.S. Treasury securities. If quoted market prices are not available, then fair values are estimated using pricing models, quoted prices 
of  securities  with  similar  characteristics,  or  DCFs.  Examples  of  such  instruments,  which  are  classified  within  Level  2  of  the  valuation 
hierarchy, include federal agencies securities, non-agency commercial mortgage-backed securities and asset-backed securities and other debt 
securities. 

Plan Assumptions 
The Plan’s assumptions are evaluated annually and are updated as necessary. The discount rate assumption reflects the yield on a portfolio of 
high quality fixed-income instruments that have a similar duration to the Plan’s liabilities. The expected long-term rate of return assumption 
reflects the average return expected on the assets invested to provide for the Plan’s liabilities. In determining the expected long-term rate of 
return,  the  Bancorp  evaluated  actuarial  and  economic  inputs,  including  long-term  inflation  rate  assumptions  and  broad  equity  and  bond 
indices long-term return projections, as well as actual long-term historical plan performance.

The following table summarizes the weighted-average plan assumptions for the years ended December 31:

For measuring benefit obligations at year end:(a)

Discount rate

For measuring net periodic benefit cost:(a)

Discount rate
Expected return on plan assets

2020

2019

2018

 2.26 %

 3.05 
 2.64 

 3.05 

 4.10 
 5.50 

 4.10 

 3.47 
 6.00 

(a)

Since  the  Plan’s  benefits  were  frozen,  except  for  grandfathered  employees,  the  rate  of  compensation  increase  is  no  longer  applicable  beginning  in  2014  since 
minimal grandfathered employees are still accruing benefits.

Lowering both the expected rate of return on the plan assets and the discount rate by 0.25% would have increased the 2020 pension expense 
by approximately $1 million. 

Based on the actuarial assumptions, the Bancorp expects to contribute $2 million to the Plan in 2021. Estimated pension benefit payments are 
$18  million  for  2021,  $17  million  for  2022,  $18  million  for  2023,  $16  million  for  2024  and  $18  million  for  2025.  The  total  estimated 
payments for the years 2026 through 2030 is $66 million. 

206 Fifth Third Bancorp

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Investment Policies and Strategies 
The Bancorp’s policy for the investment of Plan assets is to employ investment strategies that achieve a range of weighted-average target 
asset  allocations  relating  to  equity  securities,  fixed-income  securities  (including  U.S.  Treasury  and  federal  agencies  securities,  mortgage-
backed securities, asset-backed securities, corporate bonds and municipal bonds), alternative strategies (including traditional mutual funds, 
precious metals and commodities) and cash. 

The  following  table  provides  the  Bancorp’s  targeted  and  actual  weighted-average  asset  allocations  by  asset  category  for  the  years  ended 
December 31: 

Equity securities(a)
Fixed-income securities
Alternative strategies
Cash or cash equivalents
Total

Includes mutual and exchange-traded funds.

(a)
(b) These reflect the targeted ranges for the year ended December 31, 2020.

Targeted Range(b)  
0-55  % 
50-100      
0-5      
0-100      

2020

2019

 3 
 90 
 — 
 7 
 100 %

 19 
 59 
 — 
 22 
 100 

Plan Management’s objective is to achieve and maintain a fully-funded status of the qualified defined benefit plan while also minimizing the 
risk  of  excess  assets.  As  a  result,  the  portfolio  assets  of  the  qualified  defined  benefit  plan  will  continue  to  increase  the  weighting  of  long 
duration fixed income, or liability matching assets, as the funded status increases. There were no significant concentrations of risk associated 
with the investments of the Plan at December 31, 2020. 

Permitted asset classes of the Plan include cash and cash equivalents, fixed-income (domestic and non-U.S. bonds), equities (U.S., non-U.S., 
emerging  markets  and  real  estate  investment  trusts),  equipment  leasing  and  mortgages.  The  Plan  utilizes  derivative  instruments  including 
puts, calls, straddles or other option strategies, as approved by management. 

Fifth Third Bank, National Association, as Trustee, is expected to manage Plan assets in a manner consistent with the Plan agreement and 
other regulatory, federal and state laws. As of December 31, 2020 and 2019, $173 million and $175 million, respectively, of Plan assets were 
managed by Fifth Third Bank, National Association. The Fifth Third Bank Pension, 401(k) and Medical Plan Committee (the “Committee”) 
is the plan administrator. The Trustee is required to provide to the Committee monthly and quarterly reports covering a list of Plan assets, 
portfolio performance, transactions and asset allocation. The Trustee is also required to keep the Committee apprised of any material changes 
in the Trustee’s outlook and recommended investment policy. There were no fees paid by the Plan for investment management, accounting or 
administrative services provided by the Trustee.  

Other Information on Retirement and Benefit Plans 
The Bancorp has a qualified defined contribution savings plan that allows participants to make voluntary 401(k) contributions on a pre-tax or 
Roth basis, subject to statutory limitations. Expenses recognized for matching contributions to the Bancorp’s qualified defined contribution 
savings  plan  were  $105  million,  $90  million  and  $83  million  for  the  years  ended  December  31,  2020,  2019  and  2018,  respectively.  The 
Bancorp  did  not  make  profit  sharing  contributions  during  both  the  years  ended  December  31,  2020  and  2018.  The  Bancorp  recognized 
$4 million of profit sharing expense associated with the MB Financial, Inc. acquisition during the year ended December 31, 2019. In addition, 
the  Bancorp  has  a  non-qualified  defined  contribution  plan  that  allows  certain  employees  to  make  voluntary  contributions  into  a  deferred 
compensation plan. Expenses recognized by the Bancorp for its non-qualified defined contribution plan were $5 million, $6 million and $4 
million for the years ended December 31, 2020, 2019  and 2018, respectively. 

 207 Fifth Third Bancorp

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

24. Accumulated Other Comprehensive Income
The tables below present the activity of the components of OCI and AOCI for the years ended December 31:

2020 ($ in millions)
Unrealized holding gains on available-for-sale debt securities 
    arising during the year
Reclassification adjustment for net gains on available-for-sale debt 
    securities included in net income
Net unrealized gains on available-for-sale debt securities

Unrealized holding gains on cash flow hedge derivatives arising 
    during the year
Reclassification adjustment for net gains on cash flow hedge 
    derivatives included in net income
Net unrealized gains on cash flow hedge derivatives

Net actuarial loss arising during the year
Reclassification of amounts to net periodic benefit costs
Defined benefit pension plans, net

Pre-tax
Activity

Total OCI
Tax
Effect

Net
Activity

Beginning
Balance

Total AOCI
Net
Activity

Ending
Balance

$ 

1,514 

(361) 

1,153 

(45) 
1,469 

11 
(350) 

(34) 
1,119 

812 

1,119 

1,931 

611 

(128) 

483 

(237) 
374 

(12) 
9 
(3) 

50 
(78) 

3 
(2) 
1 

(187) 
296 

(9) 
7 
(2) 

422 

296 

718 

(42) 

(2) 

(44) 

Other
Total

(4) 
1,836 

$ 

— 
(427) 

(4) 
1,409 

— 
1,192 

(4) 
1,409 

(4) 
2,601 

2019 ($ in millions)
Unrealized holding gains on available-for-sale debt securities 
    arising during the year
Reclassification adjustment for net gains on available-for-sale debt 
    securities included in net income
Net unrealized gains on available-for-sale debt securities

Unrealized holding gains on cash flow hedge derivatives arising 
    during the year
Reclassification adjustment for net gains on cash flow hedge 
    derivatives included in net income
Net unrealized gains on cash flow hedge derivatives

Net actuarial loss arising during the year
Reclassification of amounts to net periodic benefit costs
Defined benefit pension plans, net
Total

Pre-tax
Activity

Total OCI
Tax
Effect

Net
Activity

Beginning
Balance

Total AOCI
Net
Activity

Ending
Balance

$ 

1,369 

(323) 

1,046 

(9) 
1,360 

2 
(321) 

(7) 
1,039 

(227) 

1,039 

812 

348 

(16) 
332 

(5) 
9 
4 
1,696 

$ 

(73) 

3 
(70) 

— 
(1) 
(1) 
(392) 

275 

(13) 
262 

(5) 
8 
3 
1,304 

160 

262 

422 

(45) 
(112) 

3 
1,304 

(42) 
1,192 

208 Fifth Third Bancorp

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

2018 ($ in millions)
Unrealized holding losses on available-for-sale debt securities 
    arising during the year
Reclassification adjustment for net losses on available-for-sale debt 
    securities included in net income
Net unrealized losses on available-for-sale debt securities

Unrealized holding gains on cash flow hedge derivatives arising 
    during the year
Reclassification adjustment for net losses on cash flow hedge 
    derivatives included in net income
Net unrealized gains on cash flow hedge derivatives

Net actuarial gain arising during the year
Reclassification of amounts to net periodic benefit costs
Defined benefit pension plans, net
Total

$ 

Pre-tax
Activity

$ 

(483) 

Total OCI
Tax
Effect

Net
Activity

Beginning
Balance

Total AOCI
Net
Activity

Ending
Balance

112 

(2) 
110 

(45) 

— 
(45) 

— 
(2) 
(2) 
63 

(371) 

9 
(362) 

169 

2 
171 

1 
7 
8 
(183) 

135 

(362) 

(227) 

(11) 

171 

160 

(53) 
71 

8 
(183) 

(45) 
(112) 

11 
(472) 

214 

2 
216 

1 
9 
10 
(246) 

The table below presents reclassifications out of AOCI for the years ended December 31:

Components of AOCI: ($ in millions)
Net unrealized gains (losses) on available-for-sale debt securities:(b)

Net gains (losses) included in net income

Net unrealized gains (losses) on cash flow hedge derivatives:(b)

Interest rate contracts related to C&I loans

Net periodic benefit costs:(b)

Amortization of net actuarial loss
Settlements

Total reclassifications for the period

Consolidated Statements of
Income Caption

2020

2019

2018

Securities gains (losses), net
Income before income taxes
Applicable income tax expense
Net income

Interest and fees on loans and leases
Income before income taxes
Applicable income tax expense
Net income

Compensation and benefits(a)
Compensation and benefits(a)
Income before income taxes
Applicable income tax expense
Net income
Net income

$ 

$ 

45 
45 
(11) 
34 

237 
237 
(50) 
187 

(6) 
(3) 
(9) 
2 
(7) 
214 

9 
9 
(2) 
7 

16 
16 
(3) 
13 

(6) 
(3) 
(9) 
1 
(8) 
12 

(11) 
(11) 
2 
(9) 

(2) 
(2) 
— 
(2) 

(6) 
(3) 
(9) 
2 
(7) 
(18) 

(a) This AOCI component is included in the computation of net periodic benefit cost. Refer to Note 23 for information on the computation of net periodic benefit cost.
(b) Amounts in parentheses indicate reductions to net income.

 209 Fifth Third Bancorp

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

25. Common, Preferred and Treasury Stock
The table presents a summary of the share activity within common, preferred and treasury stock for the years ended:

($ in millions, except share data)
December 31, 2017
Shares acquired for treasury
Impact of stock transactions under stock 
   compensation plans, net
Other
December 31, 2018
Shares acquired for treasury
Issuance of preferred shares, Series K
Conversion of outstanding preferred stock 
   issued by a Bancorp subsidiary
Impact of MB Financial, Inc. acquisition
Impact of stock transactions under stock 
   compensation plans, net
Other
December 31, 2019
Issuance of preferred shares, Series L
Impact of stock transactions under stock 
   compensation plans, net
Other
December 31, 2020

Common Stock

Preferred Stock

Treasury Stock

Value

Shares

Value

Shares

Value

Shares

$ 

2,051    923,892,581  $ 

1,331 

—   

—   
—   

— 

— 
— 

—   

—   
—   

$ 

2,051    923,892,581  $ 

1,331 

—   
—   

—   
—   

—   
—   

— 
— 

— 
— 

— 
— 

$ 

2,051    923,892,581  $ 

—   

—   
—   

— 

— 
— 

—   
242   

197   
—   

—   
—   

1,770 
346 

—   
—   

$ 

2,051    923,892,581  $ 

2,116 

$ 

54,000
— 

(5,002)    230,087,688 
49,967,134 
(1,494)   

— 
— 
54,000
— 
10,000 

200,000 
— 

— 
— 
264,000
14,000

— 
— 
278,000

$ 

$ 

$ 

23   
2   

(2,698,451) 
(94,647) 
(6,471)    277,261,724 
64,601,891 
(1,763)   
— 
—   

—   

— 
2,447    (122,848,442) 

56   
7   

(4,258,132) 
219,911 
(5,724)    214,976,952 
— 

—   

46   
2   

(3,818,518) 
(26,178) 
(5,676)    211,132,256 

Preferred Stock—Series L
On July 30, 2020, the Bancorp issued in a registered public offering 350,000 depositary shares, representing 14,000 shares of 4.50% fixed-
rate  reset  non-cumulative  perpetual  preferred  stock,  Series  L,  for  net  proceeds  of  approximately $346  million.  Each  preferred  share  has  a 
$25,000  liquidation  preference.  The  preferred  stock  accrues  dividends  on  a  non-cumulative  basis  at  an  annual  rate  of  4.50%  through  but 
excluding September 30, 2025. From, and including, September 30, 2025 and for each dividend reset period thereafter, dividends will accrue 
on  the  Series  L  preferred  stock,  on  a  non-cumulative  basis,  at  a  rate  equal  to  the  five-year  U.S.  Treasury  rate  as  of  the  most  recent  reset 
dividend determination date plus 4.215%. Dividends will be payable, when, as and if declared by the Bancorp’s Board of Directors, quarterly 
in arrears on each of March 31, June 30, September 30 and December 31, beginning on September 30, 2020. Subject to obtaining all required 
regulatory approvals, on any dividend payment date on or after September 30, 2025, the Bancorp may redeem the Series L preferred stock 
and the related depositary shares in whole or in part, at 100% of their liquidation preference, plus an amount equal to any declared and unpaid 
dividends, without accumulation of any undeclared dividends. In addition, the Series L preferred stock and the related depositary shares may 
be  redeemed,  subject  to  obtaining  all  required  regulatory  approvals,  in  whole  but  not  in  part,  at  any  time,  following  the  occurrence  of  a 
regulatory  capital  event,  at  100%  of  their  liquidation  preference,  plus  an  amount  equal  to  any  declared  and  unpaid  dividends,  without 
accumulation  of  any  undeclared  dividends.  The  Series  L  preferred  shares  are  not  convertible  into  Bancorp  common  shares  or  any  other 
securities.

Preferred Stock—Series K 
On  September  17,  2019,  the  Bancorp  issued,  in  a  registered  public  offering  10,000,000  depositary  shares,  representing  10,000  shares  of 
4.95%  non-cumulative  Series  K  perpetual  preferred  stock,  for  net  proceeds  of  approximately  $242  million.  Each  preferred  share  has  a 
$25,000  liquidation  preference.  Subject  to  any  required  regulatory  approval,  the  Bancorp  may  redeem  the  Series  K  preferred  shares  at  its 
option in whole or in part, on any dividend payment date on or after September 30, 2024 and may redeem in whole, but not in part, at any 
time  following  a  regulatory  capital  event.  The  Series  K  preferred  shares  are  not  convertible  into  Bancorp  common  shares  or  any  other 
securities.

Preferred Stock—Class B, Series A 
On August 26, 2019, the Bancorp issued 200,000 shares of 6.00% non-cumulative perpetual Class B preferred stock, Series A. Each preferred 
share has a $1,000 liquidation preference. These shares were issued to the holders of MB Financial, Inc.’s 6.00% non-cumulative perpetual 
preferred stock, Series C, in conjunction with the merger of MB Financial, Inc. with and into Fifth Third Bancorp. This transaction resulted in 
the elimination of the noncontrolling interest in MB Financial, Inc. which was previously reported in the Bancorp’s Consolidated Financial 
Statements. The newly issued shares of Class B preferred stock, Series A were recognized by the Bancorp at the carrying value previously 
assigned to the MB Financial, Inc. Series C preferred stock prior to the transaction. 

210 Fifth Third Bancorp

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Preferred Stock—Series J 
On June 5, 2014, the Bancorp issued, in a registered public offering, 300,000 depositary shares, representing 12,000 shares of 4.90% fixed to 
floating-rate  non-cumulative  Series  J  perpetual  preferred  stock,  for  net  proceeds  of  $297  million.  Each  preferred  share  has  a  $25,000 
liquidation preference. The preferred stock accrued dividends, on a non-cumulative semi-annual basis, at an annual rate of 4.90% through but 
excluding September 30, 2019, at which time it converted to a quarterly floating-rate dividend of three-month LIBOR plus 3.129%. Subject 
to any required regulatory approval, the Bancorp may redeem the Series J preferred shares at its option, in whole or in part, at any time on or 
after  September  30,  2019,  or  any  time  prior  following  a  regulatory  capital  event.  The  Series  J  preferred  shares  are  not  convertible  into 
Bancorp common shares or any other securities.

Preferred Stock—Series I 
On  December  9,  2013,  the  Bancorp  issued,  in  a  registered  public  offering,  18,000,000  depositary  shares,  representing  18,000  shares  of 
6.625% fixed to floating-rate non-cumulative Series I perpetual preferred stock, for net proceeds of $441 million. Each preferred share has a 
$25,000  liquidation  preference.  The  preferred  stock  accrues  dividends,  on  a  non-cumulative  quarterly  basis,  at  an  annual  rate  of  6.625% 
through but excluding December 31, 2023, at which time it converts to a quarterly floating-rate dividend of three-month LIBOR plus 3.71%. 
Subject to any required regulatory approval, the Bancorp may redeem the Series I preferred shares at its option in whole or in part, at any time 
on  or  after  December  31,  2023  and  may  redeem  in  whole  but  not  in  part,  following  a  regulatory  capital  event  at  any  time  prior  to 
December 31, 2023. The Series I preferred shares are not convertible into Bancorp common shares or any other securities.

Preferred Stock—Series H 
On May 16, 2013, the Bancorp issued, in a registered public offering, 600,000 depositary shares, representing 24,000 shares of 5.10% fixed 
to  floating-rate  non-cumulative  Series  H  perpetual  preferred  stock,  for  net  proceeds  of  $593  million.  Each  preferred  share  has  a  $25,000 
liquidation preference. The preferred stock accrues dividends, on a non-cumulative semi-annual basis, at an annual rate of 5.10% through but 
excluding June 30, 2023, at which time it converts to a quarterly floating-rate dividend of three-month LIBOR plus 3.033%. Subject to any 
required regulatory approval, the Bancorp may redeem the Series H preferred shares at its option in whole or in part, at any time on or after 
June 30, 2023 and may redeem in whole but not in part, following a regulatory capital event at any time prior to June 30, 2023. The Series H 
preferred shares are not convertible into Bancorp common shares or any other securities. 

Treasury Stock 
In  June  of  2019,  the  Board  of  Directors  authorized  the  Bancorp  to  repurchase  up  to 100  million  common  shares  in  the  open  market  or  in 
privately  negotiated  transactions  and  to  utilize  any  derivative  or  similar  instrument  to  effect  share  repurchase  transactions.  This  share 
repurchase authorization replaced the Board’s previous authorization from February of 2018. 

The Bancorp entered into a number of accelerated share repurchase transactions during the year ended December 31, 2019. As part of these 
transactions, the Bancorp entered into forward contracts in which the final number of shares delivered at settlement was based generally on a 
discount to the average daily volume weighted-average price of the Bancorp’s common stock during the term of these repurchase agreements. 
The accelerated share repurchases were treated as two separate transactions: (i) the repurchase of treasury shares on the repurchase date and 
(ii) a forward contract indexed to the Bancorp’s common stock. 

The following table presents a summary of the Bancorp’s accelerated share repurchase transactions that were entered into or settled during 
the year ended December 31, 2019:

Repurchase Date

March 27, 2019(a)
April 29, 2019(b)
August 7, 2019
August 9, 2019(b)
October 25, 2019

Amount  
($ in millions)
$ 

913   
200   
100   
200   
300   

Shares Repurchased on 
Repurchase Date

Shares Received from 
Forward Contract 

Total Shares 
Repurchased

Settlement Date

31,779,280   
6,015,570   
3,150,482   
6,405,426   
9,020,163   

2,026,584   
1,217,805   
694,238   
1,475,487   
1,149,121   

33,805,864 
June 28, 2019
7,233,375  May 23, 2019 - May 24, 2019
August 16, 2019
3,844,720 
August 28, 2019
7,880,913 
December 17, 2019
10,169,284 

(a) This accelerated share repurchase transaction consisted of two supplemental confirmations each with a notional amount of $456.5 million.
(b) This accelerated share repurchase transaction consisted of two supplemental confirmations each with a notional amount of $100 million.

Between  July  29,  2019  and  July  30,  2019,  the  Bancorp  repurchased  1,667,735  shares,  or  approximately  $50  million,  of  its  outstanding 
common stock through open market repurchase transactions, which settled between July 31, 2019 and August 1, 2019.

For further information on a subsequent event related to treasury stock refer to Note 33.

 211 Fifth Third Bancorp

 
 
 
 
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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

26. Stock-Based Compensation
Stock-based awards are eligible for issuance under the Bancorp’s Incentive Compensation Plan to executives, directors and key employees of 
the Bancorp and its subsidiaries. The 2019 Incentive Compensation Plan was approved by shareholders on April 16, 2019 and authorized the 
issuance of up to 40 million shares, as equity compensation and provides for SARs, RSAs, RSUs, stock options, performance share or unit 
awards,  dividend  or  dividend  equivalent  rights  and  stock  awards.  As  of  December  31,  2020,  there  were  28.7  million  shares  available  for 
future issuance. Based on total stock-based awards outstanding (including SARs, RSAs, RSUs, stock options and PSAs) and shares remaining 
for future grants under the 2019 Incentive Compensation Plan, the potential dilution to which the Bancorp’s shareholders of common stock 
are exposed due to the potential that stock-based compensation will be awarded to executives, directors or key employees of the Bancorp and 
its subsidiaries is 8%. SARs, RSAs, RSUs, stock options and PSAs outstanding represent 4% of the Bancorp’s issued shares at December 31, 
2020. 

All of the Bancorp’s stock-based awards are to be settled with stock. The Bancorp has historically used treasury stock to settle stock-based 
awards, when available. SARs, issued at fair value based on the closing price of the Bancorp’s common stock on the date of grant, have up to 
ten  year  terms  and  vest  and  become  exercisable  ratably  over  a  three  or  four-year  period  of  continued  employment.  The  Bancorp  does  not 
grant discounted SARs or stock options, re-price previously granted SARs or stock options or grant reload stock options. RSAs and RSUs are 
released after three or four years or ratably over three or four years of continued employment. RSAs include dividend and voting rights while 
RSUs  receive  dividend  equivalents  only.  Dividend  equivalents  are  accrued  and  paid  in  cash  when  the  underlying  shares  are  distributed, 
except for certain RSUs which have the rights to receive dividend equivalents paid in cash at each dividend payment date. For PSAs that are 
eligible to receive dividend equivalents, the accrued cash dividends are adjusted by the payout percentage achieved on the underlying awards. 
Stock options were previously issued at fair value based on the closing price of the Bancorp’s common stock on the date of grant, had up to 
ten year terms and vested and became fully exercisable ratably over a three or four-year period of continued employment. PSAs have three-
year cliff vesting terms with performance conditions as defined by the plan. All of the Bancorp’s executive stock-based awards contain an 
annual  performance  hurdle  of  2%  return  on  tangible  common  equity.  If  this  threshold  is  not  met  in  any  one  of  the  three  years  during  the 
performance period, one-third of PSAs are forfeited. Additionally, if this threshold is not met, all SARs, RSAs and RSUs that would vest in 
the  next  year  may  also  be  forfeited  at  the  discretion  of  the  Human  Capital  and  Compensation  Committee  of  the  Board  of  Directors.  The 
Bancorp met this threshold as of December 31, 2020. 

Under  the  terms  of  the  merger  agreement  with  MB  Financial,  Inc.,  the  Bancorp  granted  stock-based  awards  to  replace  those  awards 
previously granted by MB Financial, Inc. that were outstanding as of March 22, 2019. The replacement awards included RSAs, RSUs, and 
stock  options.  Approximately  1.65  replacement  awards  were  granted  to  replace  each  outstanding  MB  Financial,  Inc.  award  and  the  strike 
prices of replacement stock options were also adjusted to reflect this exchange ratio. Otherwise, the replacement awards were granted with 
substantially the same terms as the MB Financial, Inc. awards that were being replaced, including vesting and expiration dates. 

The fair value of the awards being replaced and the replacement awards were measured as of the date of the merger. The portion of the fair 
value of the awards being replaced which was attributable to pre-combination service was included as a component of the consideration paid 
in the merger. The portion attributable to post-combination service, in addition to any increased value of the replacement awards over the 
awards being replaced, was recognized as stock-based compensation expense over each award’s remaining service period.  

Stock-based compensation expense was $123 million, $132 million and $127 million for the years ended December 31, 2020, 2019 and 2018, 
respectively, and is included in compensation and benefits expense in the Consolidated Statements of Income. The total related income tax 
benefit recognized was $26 million for the year ended December 31, 2020 and $27 million for both the years ended December 31, 2019 and 
2018. 

Stock Appreciation Rights 
The Bancorp uses assumptions, which are evaluated and revised as necessary, in estimating the grant-date fair value of each SAR grant.

The weighted-average assumptions were as follows for the years ended December 31:

Expected life (in years)
Expected volatility
Expected dividend yield
Risk-free interest rate

2020

2019

2018

7
 24 %
 3.2 
 1.5 

7
 32 
 3.3 
 2.6 

7
 35 
 1.9 
 2.6 

The expected life is generally derived from historical exercise patterns and represents the amount of time that SARs granted are expected to 
be outstanding. The expected volatility is based on a combination of historical and implied volatilities of the Bancorp’s common stock. The 
expected  dividend  yield  is  based  on  annual  dividends  divided  by  the  Bancorp’s  stock  price.  Annual  dividends  are  based  on  projected 
dividends, estimated using an expected long-term dividend payout ratio, over the estimated life of the awards. The risk-free interest rate for 
periods within the contractual life of the SARs is based on the U.S. Treasury yield curve in effect at the time of grant.   

212 Fifth Third Bancorp

 
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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The grant-date fair value of SARs is measured using the Black-Scholes option-pricing model. The weighted-average grant-date fair value of 
SARs granted was $6.82, $7.38 and $11.33 per share for the years ended December 31, 2020, 2019 and 2018, respectively. The total grant-
date fair value of SARs that vested during the years ended December 31, 2020, 2019 and 2018 was $15 million, $20 million and $26 million, 
respectively. 

At  December  31,  2020,  there  was  $1  million  of  stock-based  compensation  expense  related  to  outstanding  SARs  not  yet  recognized.  The 
expense is expected to be recognized over an estimated remaining weighted-average period at December 31, 2020 of 1.2 years. 

2020

2019

2018

SARs (in thousands, except per share data)
Outstanding at January 1
Granted
Exercised
Forfeited or expired
Outstanding at December 31
Exercisable at December 31

Number of
SARs

Weighted-
Average Grant
Price Per Share

Number of
SARs

Weighted-
Average Grant
Price Per Share

Number of
SARs

21,449  $ 
365   
(2,420)   
(136)   
19,258  $ 
17,979  $ 

18.38 
29.64 
16.10 
25.50 
18.83 
18.19 

26,196  $ 
399   
(4,829)   
(317)   
21,449  $ 
18,249  $ 

17.30 
26.72 
13.34 
23.47 
18.38 
17.50 

Weighted-
Average Grant
Price Per Share 
17.22 
33.15 
16.96 
20.93 
17.30 
15.90 

31,929  $ 
272   
(5,058)   
(947)   
26,196  $ 
20,132  $ 

The following table summarizes outstanding and exercisable SARs by grant price per share at December 31, 2020.

Outstanding SARs

Exercisable SARs

SARs (in thousands, except per share data)
$10.01-$20.00
$20.01-$30.00
$30.01-$40.00
All SARs

Number of
SARs

Weighted-
Average Grant 
Price Per Share
16.23 
24.81 
33.15 
18.83 

13,661  $ 
5,343   
254   
19,258  $ 

Weighted-
Average Remaining
Contractual Life
(in years)

Number of
SARs

Weighted-
Average Grant 
Price Per Share
16.23 
24.04 
33.15 
18.19 

13,661  $ 
4,148   
170   
17,979  $ 

Weighted-
Average Remaining
Contractual Life
(in years)

2.9
4.7
7.1
3.3

2.9
5.3
7.1
3.6

Restricted Stock Awards  
The total grant-date fair value of RSAs that were released was immaterial during the year ended December 31, 2020 and $16 million and $27 
million  for  the  years  ended  December  31,  2019  and  2018,  respectively.  The  Bancorp  has  not  granted  any  RSAs  in  the  years  ended 
December 31, 2020, 2019 or 2018 and the number of RSAs outstanding at December 31, 2020 was immaterial.

RSAs (in thousands, except per share data)
Outstanding at January 1
Assumed
Released
Forfeited
Outstanding at December 31

2019

2018

Weighted-
Average Grant-
Date Fair Value 
Per Share

Weighted-
Average Grant-
Date Fair Value 
Per Share

Shares 

Shares 

868  $ 
11   
(867)   
(12)   
—  $ 

19.18 
25.48 
18.91 
19.01 
25.48 

2,321  $ 
—   
(1,347)   
(106)   
868  $ 

19.72 
— 
20.09 
19.40 
19.18 

Restricted Stock Units  
The total grant-date fair value of RSUs that were released during the years ended December 31, 2020, 2019 and 2018 was $107 million, $73 
million  and  $42  million,  respectively.  At  December  31,  2020,  there  was  $119  million  of  stock-based  compensation  expense  related  to 
outstanding  RSUs  not  yet  recognized.  The  expense  is  expected  to  be  recognized  over  an  estimated  remaining  weighted-average  period  at 
December 31, 2020 of 2.4 years. 

 213 Fifth Third Bancorp

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

RSUs (in thousands, except per unit data)
Outstanding at January 1
Granted
Assumed
Released
Forfeited
Outstanding at December 31

2020

Weighted-
Average Grant-
Date Fair Value
 Per Unit

2019

Weighted-
Average Grant-
Date Fair Value
 Per Unit

Units 

Units 

2018

Weighted-
Average Grant-
Date Fair Value
 Per Unit

Units 

10,006  $ 
4,177   
—   
(4,076)   
(641)   
9,466  $ 

27.30 
28.75 
— 
26.19 
27.70 
28.38 

8,020  $ 
4,375   
1,476   
(2,951)   
(914)   
10,006  $ 

27.04 
26.68 
25.48 
24.76 
27.41 
27.30 

6,986  $ 
3,674   
—   
(1,977)   
(663)   
8,020  $ 

22.25 
32.84 
— 
21.15 
26.45 
27.04 

The following table summarizes outstanding RSUs by grant-date fair value per unit at December 31, 2020.

RSUs (in thousands)
Under $15.00
$15.01-$20.00
$20.01-$25.00
$25.01-$30.00
$30.01-$35.00
All RSUs

Outstanding RSUs            

  Weighted-
Average Remaining 
Contractual Life 
(in years)

Units     

51 
249 
259 
7,380 
1,527 
9,466 

1.6
0.4
1.2
1.3
0.6
1.1

Stock Options 
There were no stock options granted during the years ended December 31, 2020, 2019 and 2018, except for replacement stock option awards 
assumed in conjunction with the MB Financial, Inc. acquisition. While the Bancorp has historically utilized the Black-Scholes option pricing 
model  to  measure  the  fair  value  of  stock  option  grants,  the  fair  value  of  these  grants  were  measured  using  the  Hull-White  option  pricing 
model as it was expected to provide a more precise estimate of fair value in a business combination scenario. The assumptions used in the 
valuation  model  varied  for  each  grant  tranche,  but  included  expected  volatility  of 23%-29%,  no  expected  dividend  yield,  risk-free  interest 
rates of 2.34%-2.51%, a departure rate of 10% and exercise ratios of 2.2-2.8. The replacement stock option awards had a weighted-average 
time to maturity of 5.4 years as of March 22, 2019. 

The  total  intrinsic  value  of  stock  options  exercised  was  $3  million  and  $7  million  for  the  years  ended  December  31,  2020  and  2019, 
respectively,  and  was  immaterial  for  year  ended  December  31, 2018.  Cash  received  from  stock  options  exercised  was $5  million  and  $11 
million for the years ended December 31, 2020 and 2019, respectively, and immaterial for the year ended December 31, 2018. The tax benefit 
realized from exercised stock options was $1 million for both the years ended December 31, 2020 and 2019 and immaterial for the year ended 
December  31,  2018.  No  stock  options  vested  during  the  years  ended  December  31,  2020,  2019  or  2018.  As  of  December  31,  2020,  the 
aggregate intrinsic value of both outstanding stock options and exercisable stock options was $5 million.

Stock Options (in thousands, except per share data)
Outstanding at January 1
Assumed
Exercised
Forfeited or expired
Outstanding at December 31
Exercisable at December 31

2020

2019

2018

Weighted-
Average 
Exercise Price 
Per Share

Weighted-
Average 
Exercise Price 
Per Share

Weighted-
Average 
Exercise Price 
Per Share

Number of 
Options

Number of 
Options

  Number of 
Options

1,381  $ 
—   
(440)   
(148)   
793  $ 
725  $ 

20.15 
— 
17.48 
23.99 
20.81 
20.34 

—  $ 
2,120   
(660)   
(79)   
1,381  $ 
1,162  $ 

— 
19.34 
17.36 
22.18 
20.15 
19.17 

2  $ 
—   
(1)   
(1)   
—  $ 
—  $ 

16.50 
— 
8.59 
24.41 
— 
— 

214 Fifth Third Bancorp

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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The following table summarizes outstanding and exercisable stock options by exercise price per share at December 31, 2020.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Stock Options (in thousands, except per 
share data)
Under $10.00
$10.01-$20.00
$20.01-$30.00
All stock options

Outstanding Stock Options

Exercisable Stock Options

Number of 
Options

Weighted-
Exercise Price 
Per Share

Weighted-
Average 
Contractual Life 
(in years)

Number of 
Options

Weighted-
Exercise Price 
Per Share

Weighted-
Average 
Contractual Life 
(in years)

7  $ 
481   
305   
793  $ 

8.58 
17.53 
26.26 
20.81 

5.6
2.9
4.4
3.5

7  $ 
481   
237   
725  $ 

8.58 
17.52 
26.39 
20.34 

5.6
2.9
3.7
3.2

Other Stock-Based Compensation  
PSAs are payable contingent upon the Bancorp achieving certain predefined performance targets over the three-year measurement period and 
ranges from zero shares to approximately 1 million shares. Awards granted during the years ended December 31, 2020, 2019 and 2018 will 
be entirely settled in stock. The performance targets are based on the Bancorp’s performance relative to a defined peer group. PSAs use a 
performance-based metric based on return on tangible common equity in relation to peers. During the years ended December 31, 2020, 2019 
and 2018, 280,026, 328,068 and 279,568 PSAs, respectively, were granted by the Bancorp. These awards were granted at a weighted-average 
grant-date fair value of $29.64, $26.72 and $33.15 per unit during the years ended December 31, 2020, 2019 and 2018, respectively.  

The Bancorp sponsors an employee stock purchase plan that allows qualifying employees to purchase shares of the Bancorp’s common stock 
with  a  15%  match.  During  the  years  ended  December  31,  2020,  2019  and  2018,  there  were  883,735,  564,061  and  471,818  shares, 
respectively, purchased by participants and the Bancorp recognized stock-based compensation expense of $2 million in each of the respective 
years. As of December 31, 2020, there were 3.7 million shares available for future issuance, which represents the remaining shares of Fifth 
Third  common  stock  under  the  Bancorp’s  1993  Stock  Purchase  Plan,  as  amended  and  restated,  including  an  additional 1.5  million  shares 
approved by shareholders on March 28, 2007 and an additional 12 million shares approved by shareholders on April 21, 2009. 

 215 Fifth Third Bancorp

 
 
 
 
 
 
 
 
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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

27. Other Noninterest Income and Other Noninterest Expense
The following table presents the major components of other noninterest income and other noninterest expense for the years ended December 
31:

($ in millions)
Other noninterest income:

Private equity investment income
Income from the TRA associated with Worldpay, Inc.
BOLI income
Cardholder fees
Consumer loan and lease fees
Banking center income
Insurance income
Loss on swap associated with the sale of Visa, Inc. Class B Shares
Net losses on disposition and impairment of bank premises and equipment
Gain on sale of Worldpay, Inc. shares
Equity method income from interest in Worldpay Holding, LLC
Gain related to Vantiv, Inc.’s acquisition of Worldpay Group plc.
Other, net

Total other noninterest income
Other noninterest expense:

Loan and lease
FDIC insurance and other taxes
Losses and adjustments
Data processing
Professional service fees
Intangible amortization
Postal and courier
Donations
Travel
Recruitment and education
Insurance
Supplies
Other, net

Total other noninterest expense

2020

2019

2018

$ 

$ 

$ 

$ 

75 
74 
63 
44 
20 
20 
20 
(103) 
(31) 
— 
— 
— 
29 
211 

162 
118 
100 
75 
49 
48 
36 
36 
27 
21 
15 
13 
221 
921 

65 
346 
60 
58 
23 
22 
19 
(107) 
(23) 
562 
2 
— 
37 
1,064 

142 
81 
102 
70 
70 
45 
38 
30 
68 
28 
14 
14 
232 
934 

63 
20 
56 
56 
23 
21 
20 
(59) 
(43) 
205 
1 
414 
26 
803 

112 
119 
61 
57 
67 
5 
35 
21 
52 
32 
13 
13 
210 
797 

216 Fifth Third Bancorp

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

28. Earnings Per Share
The following table provides the calculation of earnings per share and the reconciliation of earnings per share and earnings per diluted share 
for the years ended December 31: 

($ in millions, except per share data)
Earnings Per Share:
Net income available to common 
    shareholders
Less: Income allocated to participating 
    securities
Net income allocated to common 
    shareholders
Earnings Per Diluted Share:
Net income available to common 
    shareholders
Effect of dilutive securities:

Stock-based awards

Net income available to common 
    shareholders plus assumed conversions
Less: Income allocated to participating 
    securities
Net income allocated to common 
    shareholders plus assumed conversions

2020
Average 
Shares

Income

Per Share 
Amount

Income

2019
Average 
Shares

Per Share 
Amount

Income

2018
Average 
Shares

Per Share 
Amount

$  1,323 

6 

2,419 

21 

2,118 

23 

$  1,317   

715   

1.84   

2,398   

710   

3.38   

2,095   

673   

3.11 

$  1,323 

2,419 

2,118 

—   

5 

—   

10 

—   

12 

1,323 

6 

2,419 

21 

2,118 

23 

$  1,317   

720   

1.83   

2,398   

720   

3.33   

2,095   

685   

3.06 

Shares are excluded from the computation of earnings per diluted share when their inclusion has an anti-dilutive effect on earnings per share. 
The  diluted  earnings  per  share  computation  for  the  years  ended  December  31,  2020,  2019  and  2018  excludes  7  million,  2  million  and 
3 million shares, respectively, of stock-based awards because their inclusion would have been anti-dilutive.

 217 Fifth Third Bancorp

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

29. Fair Value Measurements
The Bancorp measures certain financial assets and liabilities at fair value in accordance with U.S. GAAP, which defines fair value as the price 
that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement 
date. U.S. GAAP also establishes a fair value hierarchy, which prioritizes the inputs to valuation techniques used to measure fair value into 
three broad levels. For more information regarding the fair value hierarchy and how the Bancorp measures fair value, refer to Note 1.  

Assets and Liabilities Measured at Fair Value on a Recurring Basis 
The following tables summarize assets and liabilities measured at fair value on a recurring basis as of:

December 31, 2020 ($ in millions)
Assets:
   Available-for-sale debt and other securities:

U.S. Treasury and federal agencies securities
Obligations of states and political subdivisions securities
Mortgage-backed securities:

Agency residential mortgage-backed securities
Agency commercial mortgage-backed securities
          Non-agency commercial mortgage-backed securities

Asset-backed securities and other debt securities
Available-for-sale debt and other securities(a)

Trading debt securities:

U.S. Treasury and federal agencies securities
Obligations of states and political subdivisions securities
Agency residential mortgage-backed securities
Asset-backed securities and other debt securities

Trading debt securities

Equity securities
Residential mortgage loans held for sale
Residential mortgage loans(b)
Servicing rights
Derivative assets:

Interest rate contracts
Foreign exchange contracts
Commodity contracts
Derivative assets(c)

Total assets
Liabilities:

Derivative liabilities:

Interest rate contracts
Foreign exchange contracts
Equity contracts
Commodity contracts
Derivative liabilities(d)

Short positions:
U.S. Treasury and federal agencies securities
Asset-backed securities and other debt securities
Short positions(d)

Total liabilities

Fair Value Measurements Using
     Level 2   

     Level 1

Level 3     

Total Fair Value

$ 

$ 

$ 

$ 

78   
—   

—   
—   
—   
—   
78   

81   
—   
—   
—   
81   
293   
—   
—   
—   

1   
—   
24   
25   
477   

16   
—   
—   
55   
71   

63   
—   
63   
134   

—   
17   

11,907   
18,221   
3,590   
3,176   
36,911   

—   
10   
30   
439   
479   
20   
1,481   
—   
—   

2,227   
255   
351   
2,833   
41,724   

261   
227   
—   
304   
792   

—   
392   
392   
1,184   

—   
—   

—   
—   
—   
—   
—   

—   
—   
—   
—   
—   
—   
—   
161   
656   

61   
—   
—   
61   
878   

8   
—   
201   
—   
209   

—   
—   
—   
209   

78 
17 

11,907 
18,221 
3,590 
3,176 
36,989 

81 
10 
30 
439 
560 
313 
1,481 
161 
656 

2,289 
255 
375 
2,919 
43,079 

285 
227 
201 
359 
1,072 

63 
392 
455 
1,527 

(a) Excludes FHLB, FRB and DTCC restricted stock holdings totaling $40, $482 and $2, respectively, at December 31, 2020.
Includes residential mortgage loans originated as held for sale and subsequently transferred to held for investment.
(b)
Included in other assets in the Consolidated Balance Sheets.
(c)
Included in other liabilities in the Consolidated Balance Sheets.
(d)

218 Fifth Third Bancorp

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

December 31, 2019 ($ in millions)
Assets:
   Available-for-sale debt and other securities:

U.S. Treasury and federal agencies securities
Obligations of states and political subdivisions securities
Mortgage-backed securities:

Agency residential mortgage-backed securities
Agency commercial mortgage-backed securities
Non-agency commercial mortgage-backed securities

Asset-backed securities and other debt securities
Available-for-sale debt and other securities(a)

Trading debt securities:

U.S. Treasury and federal agencies securities
Obligations of states and political subdivisions securities
Agency residential mortgage-backed securities
Asset-backed securities and other debt securities

Trading debt securities

Equity securities
Residential mortgage loans held for sale
Residential mortgage loans(b)
Servicing rights
Derivative assets:

Interest rate contracts
Foreign exchange contracts
Commodity contracts
Derivative assets(c)

Total assets
Liabilities:

Derivative liabilities:

Interest rate contracts
Foreign exchange contracts
Equity contracts
Commodity contracts

Derivative liabilities(d)

Short positions:
U.S. Treasury and federal agencies securities
Asset-backed securities and other debt securities
Short positions(d)

Total liabilities

Fair Value Measurements Using
Level 2

Level 3

Level 1

Total Fair Value

$ 

$ 

$ 

$ 
$ 

75   
—   

—   
—   
—   
—   
75   

2   
—   
—   
—   
2   
554   
—   
—   
—   

1   
—   
37   
38   
669   

5   
—   
—   
17   
22   

49   
—   
49   
71   

—   
18   

14,115   
15,693   
3,365   
2,206   
35,397   

—   
9   
55   
231   
295   
10   
1,264   
—   
—   

1,218   
165   
234   
1,617   
38,583   

144   
151   
—   
253   
548   

—   
100   
100   
648   

—   
—   

—   
—   
—   
—   
—   

—   
—   
—   
—   
—   
—   
—   
183   
993   

18   
—   
—   
18   
1,194   

8   
—   
163   
—   
171   

—   
—   
—   
171   

75 
18 

14,115 
15,693 
3,365 
2,206 
35,472 

2 
9 
55 
231 
297 
564 
1,264 
183 
993 

1,237 
165 
271 
1,673 
40,446 

157 
151 
163 
270 
741 

49 
100 
149 
890 

(a) Excludes FHLB, FRB and DTCC restricted stock holdings totaling $76, $478 and $2, respectively, at December 31, 2019.
Includes residential mortgage loans originated as held for sale and subsequently transferred to held for investment.
(b)
Included in other assets in the Consolidated Balance Sheets.
(c)
Included in other liabilities in the Consolidated Balance Sheets.
(d)

The following is a description of the valuation methodologies used for significant instruments measured at fair value, as well as the general 
classification of such instruments pursuant to the valuation hierarchy.  

Available-for-sale debt and other securities, trading debt securities and equity securities 
Where quoted prices are available in an active market, securities are classified within Level 1 of the valuation hierarchy. Level 1 securities 
include U.S. Treasury securities and equity securities. If quoted market prices are not available, then fair values are estimated using pricing 
models,  quoted  prices  of  securities  with  similar  characteristics  or  DCFs.  Level  2  securities  may  include  federal  agencies  securities, 
obligations of states and political subdivisions securities, agency residential mortgage-backed securities, agency and non-agency commercial 
mortgage-backed securities, asset-backed securities and other debt securities and equity securities. These securities are generally valued using 
a market approach based on observable prices of securities with similar characteristics. 

Residential mortgage loans held for sale 
For residential mortgage loans held for sale for which the fair value election has been made, fair value is estimated based upon mortgage-
backed securities prices and spreads to those prices or, for certain ARM loans, DCF models that may incorporate the anticipated portfolio 

 219 Fifth Third Bancorp

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

composition,  credit  spreads  of  asset-backed  securities  with  similar  collateral  and  market  conditions.  The  anticipated  portfolio  composition 
includes the effect of interest rate spreads and discount rates due to loan characteristics such as the state in which the loan was originated, the 
loan amount and the ARM margin. Residential mortgage loans held for sale that are valued based on mortgage-backed securities prices are 
classified within Level 2 of the valuation hierarchy as the valuation is based on external pricing for similar instruments. ARM loans classified 
as held for sale are also classified within Level 2 of the valuation hierarchy due to the use of observable inputs in the DCF model. These 
observable inputs include interest rate spreads from agency mortgage-backed securities market rates and observable discount rates.  

Residential mortgage loans 
Residential mortgage loans held for sale that are reclassified to held for investment are transferred from Level 2 to Level 3 of the fair value 
hierarchy. For residential mortgage loans for which the fair value election has been made, and that are reclassified from held for sale to held 
for investment, the fair value estimation is based on mortgage-backed securities prices, interest rate risk and an internally developed credit 
component.  Therefore,  these  loans  are  classified  within  Level  3  of  the  valuation  hierarchy.  An  adverse  change  in  the  loss  rate  or  severity 
assumption would result in a decrease in fair value of the related loans.

Servicing rights 
MSRs do not trade in an active, open market with readily observable prices. While sales of MSRs do occur, the precise terms and conditions 
typically  are  not  readily  available.  Accordingly,  the  Bancorp  estimates  the  fair  value  of  MSRs  using  internal  OAS  models  with  certain 
unobservable inputs, primarily prepayment speed assumptions, OAS and weighted-average lives, resulting in a classification within Level 3 
of the valuation hierarchy. Refer to Note 14 for further information on the assumptions used in the valuation of the Bancorp’s MSRs.

Derivatives 
Exchange-traded derivatives valued using quoted prices and certain over-the-counter derivatives valued using active bids are classified within 
Level 1 of the valuation hierarchy. Most of the Bancorp’s derivative contracts are valued using DCF or other models that incorporate current 
market interest rates, credit spreads assigned to the derivative counterparties and other market parameters and, therefore, are classified within 
Level 2 of the valuation hierarchy. Such derivatives include basic and structured interest rate, foreign exchange and commodity swaps and 
options. Derivatives that are valued based upon models with significant unobservable market parameters are classified within Level 3 of the 
valuation hierarchy. During the years ended December 31, 2020 and 2019, derivatives classified as Level 3, which are valued using models 
containing unobservable inputs, consisted primarily of a total return swap associated with the Bancorp’s sale of Visa, Inc. Class B Shares as 
well as IRLCs, which utilize internally generated loan closing rate assumptions as a significant unobservable input in the valuation process.  

Under the terms of the total return swap, the Bancorp will make or receive payments based on subsequent changes in the conversion rate of 
the Visa, Inc. Class B Shares into Class A Shares. Additionally, the Bancorp will make a quarterly payment based on Visa’s stock price and 
the conversion rate of the Visa, Inc. Class B Shares into Class A Shares until the date on which the Covered Litigation is settled. The fair 
value of the total return swap was calculated using a DCF model based on unobservable inputs consisting of management’s estimate of the 
probability of certain litigation scenarios, the timing of the resolution of the Covered Litigation and Visa litigation loss estimates in excess, or 
shortfall, of the Bancorp’s proportional share of escrow funds. 

An  increase  in  the  loss  estimate  or  a  delay  in  the  resolution  of  the  Covered  Litigation  would  result  in  an  increase  in  the  fair  value  of  the 
derivative liability; conversely, a decrease in the loss estimate or an acceleration of the resolution of the Covered Litigation would result in a 
decrease in the fair value of the derivative liability. Refer to Note 19 for additional information on the Covered Litigation.

The net asset fair value of the IRLCs at December 31, 2020 was $57 million. Immediate decreases in current interest rates of 25 bps and 50 
bps would result in increases in the fair value of the IRLCs of approximately $13 million and $25 million, respectively. Immediate increases 
of  current  interest  rates  of  25  bps  and  50  bps  would  result  in  decreases  in  the  fair  value  of  the  IRLCs  of  approximately  $13  million  and 
$26 million, respectively. The decrease in fair value of IRLCs due to immediate 10% and 20% adverse changes in the assumed loan closing 
rates  would  be  approximately  $6  million  and  $12  million,  respectively,  and  the  increase  in  fair  value  due  to  immediate  10%  and  20% 
favorable changes in the assumed loan closing rates would be approximately $6 million and $12 million, respectively. These sensitivities are 
hypothetical and should be used with caution, as changes in fair value based on a variation in assumptions typically cannot be extrapolated 
because the relationship of the change in assumptions to the change in fair value may not be linear.   

Short positions 
Where  quoted  prices  are  available  in  an  active  market,  short  positions  are  classified  within  Level  1  of  the  valuation  hierarchy.  Level  1 
securities  include  U.S.  Treasury  securities.  If  quoted  market  prices  are  not  available,  then  fair  values  are  estimated  using  pricing  models, 
quoted prices of securities with similar characteristics or DCFs and therefore are classified within Level 2 of the valuation hierarchy. Level 2 
securities include asset-backed and other debt securities.

220 Fifth Third Bancorp

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The following tables are a reconciliation of assets and liabilities measured at fair value on a recurring basis using significant unobservable 
inputs (Level 3): 

For the year ended December 31, 2020 ($ in millions)
Balance, beginning of period

Total (losses) gains (realized/unrealized):(d)

Included in earnings
Purchases/originations
Settlements
Transfers into Level 3(b)

Balance, end of period

The amount of total (losses) gains for the period
   included in earnings attributable to the change in
   unrealized gains or losses relating to instruments
   still held at December 31, 2020(c)

Fair Value Measurements Using Significant Unobservable Inputs (Level 3)

Residential 
Mortgage 
Loans

Servicing
Rights

Interest Rate
Derivatives, 
Net(a)

Equity
Derivatives

Total Fair 
Value

$ 

183   

993   

10   

(163)   

1,023 

3   
—   
(74)   
49   
161   

(565)   
228   
—   
—   
656   

272   
4   
(233)   
—   
53   

(103)   
—   
65   
—   
(201)   

(393) 
232 
(242) 
49 
669 

3   

(227)   

58   

(103)   

(269) 

$ 

$ 

(a) Net interest rate derivatives include derivative assets and liabilities of $61 and $8, respectively, as of December 31, 2020.
Includes certain residential mortgage loans originated as held for sale that were transferred to held for investment.
(b)
Includes interest income and expense.
(c)
(d) There were no unrealized gains or losses for the period included in other comprehensive income for instruments still held at December 31, 2020.

For the year ended December 31, 2019 ($ in millions)
Balance, beginning of period

Total (losses) gains (realized/unrealized):

Included in earnings
Purchases/originations
Settlements
Transfers into Level 3(b)

Balance, end of period

The amount of total (losses) gains for the period
   included in earnings attributable to the change in
   unrealized gains or losses relating to instruments
   still held at December 31, 2019(c)

Fair Value Measurements Using Significant Unobservable Inputs (Level 3)

Residential 
Mortgage 
Loans

Servicing
Rights

Interest Rate
Derivatives, 
Net(a)

Equity
Derivatives

Total Fair 
Value

$ 

179   

938   

(1)   

(125)   

991 

(1)   
—   
(31)   
36   
183   

(376)   
431   
—   
—   
993   

145   
(3)   
(131)   
—   
10   

(107)   
—   
69   
—   
(163)   

(339) 
428 
(93) 
36 
1,023 

(1)   

(250)   

20   

(107)   

(338) 

$ 

$ 

(a) Net interest rate derivatives include derivative assets and liabilities of $18 and $8, respectively, as of December 31, 2019.
(b)
(c)

Includes certain residential mortgage loans held for sale that were transferred to held for investment.
Includes interest income and expense.

For the year ended December 31, 2018 ($ in millions)
Balance, beginning of period

Total (losses) gains (realized/unrealized):

Included in earnings
Purchases/originations
Settlements
Transfers into Level 3(b)

Balance, end of period

The amount of total (losses) gains for the period
   included in earnings attributable to the change in
   unrealized gains or losses relating to instruments
   still held at December 31, 2018(c)

$ 

$ 

Fair Value Measurements Using Significant Unobservable Inputs (Level 3)

Residential 
Mortgage 
Loans

Servicing
Rights

Interest Rate
Derivatives, 
Net(a)

Equity
Derivatives

Total Fair 
Value

$ 

137   

858   

3   

(137)   

(3)   
—   
(19)   
64   
179   

(83)   
163   
—   
—   
938   

72   
(5)   
(71)   
—   
(1)   

(59)   
—   
71   
—   
(125)   

861 

(73) 
158 
(19) 
64 
991 

(3)   

(4)   

9   

(59)   

(57) 

(a) Net interest rate derivatives include derivative assets and liabilities of $7 and $8, respectively, as of December 31, 2018.
(b)
(c)

Includes certain residential mortgage loans held for sale that were transferred to held for investment.
Includes interest income and expense.

 221 Fifth Third Bancorp

 
 
 
 
 
 
 
 
 
 
 
 
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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The  total  losses  and  gains  included  in  earnings  for  assets  and  liabilities  measured  at  fair  value  on  a  recurring  basis  using  significant 
unobservable inputs (Level 3) were recorded in the Consolidated Statements of Income for the years ended December 31, 2020, 2019 and 
2018 as follows: 

($ in millions)
Mortgage banking net revenue
Commercial banking revenue
Other noninterest income
Total losses

2020

2019

2018

$ 

$ 

(291)   
2   
(104)   
(393)   

(235)   
3   
(107)   
(339)   

(16) 
2 
(59) 
(73) 

The total losses and gains included in earnings attributable to changes in unrealized gains and losses related to Level 3 assets and liabilities 
still held at December 31, 2020, 2019 and 2018 were recorded in the Consolidated Statements of Income as follows:

($ in millions)
Mortgage banking net revenue
Commercial banking revenue
Other noninterest income
Total losses

2020

2019

2018

$ 

$ 

(167)   
2   
(104)   
(269)   

(233)   
2   
(107)   
(338)   

— 
2 
(59) 
(57) 

The  following  tables  present  information  about  significant  unobservable  inputs  related  to  the  Bancorp’s  material  categories  of  Level  3 
financial assets and liabilities measured at fair value on a recurring basis: 

As of December 31, 2020 ($ in millions)

Financial Instrument
Residential mortgage loans

Fair Value

Valuation 
Technique

Significant Unobservable
Inputs

$ 

161  Loss rate model

Interest rate risk factor
Credit risk factor

Range of Inputs
 (8.2)  - 7.8%
 —  - 25.7%

Servicing rights

656  DCF

Prepayment speed

IRLCs, net
Swap associated with the sale 
of Visa, Inc. Class B Shares

57  DCF
(201)  DCF

OAS (bps)
Loan closing rates
Timing of the resolution of 
the Covered Litigation

(a) Unobservable inputs were weighted by the relative carrying value of the instruments.
(b) Unobservable inputs were weighted by the relative unpaid principal balance of the instruments.
(c) Unobservable inputs were weighted by the relative notional amount of the instruments.
(d) Unobservable inputs were weighted by the probability of the final funding date of the instruments.

(Fixed)
 0.5  - 99.9% (Adjustable)
(Fixed)
(Adjustable)

536  - 1,587
 18.1  - 97.2%
Q3 2022 - Q3 2024

Weighted-Average

 1.7 % (a)
 0.6 % (a)
 17.8 % (b)
 22.6 % (b)
723 (b)
950 (b)
 60.8 % (c)
Q2 2023 (d)

As of December 31, 2019 ($ in millions)

Financial Instrument
Residential mortgage loans

Fair Value

Valuation 
Technique

Significant Unobservable
Inputs

$ 

183  Loss rate model

Interest rate risk factor
Credit risk factor

Range of Inputs
 (9.2)  - 9.8%
 —  - 26.5%

Servicing rights

993  DCF

Prepayment speed

 0.5  - 97.0%

IRLCs, net
Swap associated with the sale 
of Visa, Inc. Class B Shares

18  DCF
(163)  DCF

OAS (bps)
Loan closing rates
Timing of the resolution of 
the Covered Litigation

507  - 1,513
 7.3  - 97.1%

Q1 2022 - Q4 2023

Weighted-Average

(Fixed)
(Adjustable)
(Fixed)
(Adjustable)

 (0.2) %
 0.5 %
 13.0 %
 22.6 %
602 
921
 81.7 %
Q3 2022

Assets and Liabilities Measured at Fair Value on a Nonrecurring Basis 
Certain assets and liabilities are measured at fair value on a nonrecurring basis. These assets and liabilities are not measured at fair value on 
an ongoing basis; however, they are subject to fair value adjustments in certain circumstances, such as when there is evidence of impairment.  

The following tables provide the fair value hierarchy and carrying amount of all assets that were held as of December 31, 2020 and 2019 and 
for which a nonrecurring fair value adjustment was recorded during the years ended December 31, 2020 and 2019, and the related gains and 
losses from fair value adjustments on assets sold during the period as well as assets still held as of the end of the period. 

222 Fifth Third Bancorp

 
 
 
 
 
 
 
 
 
 
 
 
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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

As of December 31, 2020 ($ in millions)
Commercial loans held for sale
Commercial and industrial loans
Commercial mortgage loans
Commercial leases
Consumer loans
OREO
Bank premises and equipment
Operating lease equipment
Private equity investments
Total

As of December 31, 2019 ($ in millions)
Commercial and industrial loans
Commercial mortgage loans
Commercial leases
OREO
Bank premises and equipment
Operating lease equipment
Private equity investments
Total

$ 

$ 

$ 

$ 

Fair Value Measurements Using

Level 1  

Level 2

Level 3    

Total 

Total (Losses) Gains
For the year ended 
December 31, 2020

—   
—   
—   
—   
—   
—   
—   
—   
—   
—   

8   
—   
—   
—   
—   
—   
—   
—   
27   
35   

16   
422   
78   
4   
159   
20   
26   
35   
69   
829   

Fair Value Measurements Using

Level 1

Level 2

Level 3

Total

—   
—   
—   
—   
—   
—   
—   
—   

—   
—   
—   
—   
—   
—   
11   
11   

169   
12   
20   
13   
27   
6   
2   
249   

24   
422   
78   
4   
159   
20   
26   
35   
96   
864   

169   
12   
20   
13   
27   
6   
13   
260   

(5) 
(176) 
(54) 
(13) 
1 
(7) 
(30) 
(6) 
18 
(272) 

Total (Losses) Gains
For the year ended 
December 31, 2019

(96) 
— 
(6) 
(6) 
(27) 
(3) 
8 
(130) 

The following tables present information as of December 31, 2020 and 2019 about significant unobservable inputs related to the Bancorp’s 
categories of Level 3 financial assets and liabilities measured on a nonrecurring basis:

As of December 31, 2020 ($ in millions)

Financial Instrument

Commercial loans held for sale
Commercial and industrial loans
Commercial mortgage loans
Commercial leases
Consumer loans
OREO
Bank premises and equipment
Operating lease equipment
Private equity investments

Fair Value
$ 

Valuation Technique

Significant Unobservable Inputs
16  Comparable company analysis Market comparable transactions
422  Appraised value
78  Appraised value
4  Appraised value
159  Appraised value
20  Appraised value
26  Appraised value
35  Appraised value
69  Comparable company analysis Market comparable transactions

Collateral value
Collateral value
Collateral value
Collateral value
Appraised value
Appraised value
Appraised value

As of December 31, 2019 ($ in millions)

Financial Instrument

Commercial and industrial loans
Commercial mortgage loans
Commercial leases
OREO
Bank premises and equipment
Operating lease equipment
Private equity investments

Fair Value
$ 

Valuation Technique

169  Appraised value
12  Appraised value
20  Appraised value
13  Appraised value
27  Appraised value
6  Appraised value
2  Comparable company analysis Market comparable transactions

Significant Unobservable Inputs
Collateral value
Collateral value
Collateral value
Appraised value
Appraised value
Appraised value

Ranges of
Inputs

Weighted-
Average    

NM
NM
NM
NM
NM
NM
NM
NM
NM

NM
NM
NM
NM
NM
NM
NM
NM
NM

Ranges of  
Inputs  

NM
NM
NM
NM
NM
NM
NM

Weighted-
Average      
NM
NM
NM
NM
NM
NM
NM

Commercial loans held for sale
The  Bancorp  estimated  the  fair  value  of  certain  commercial  loans  held  for  sale  during  the  year  ended  December  31,  2020,  resulting  in  a 
negative fair value adjustment totaling $5 million. These valuations were based on quoted prices for similar assets in active markets (Level 2 
of the valuation hierarchy), appraisals of the underlying collateral or by applying unobservable inputs such as an estimated market discount to 
the unpaid principal balance of the loans or the appraised values of the assets (Level 3 of the valuation hierarchy). 

 223 Fifth Third Bancorp

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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Portfolio loans and leases 
During  the  years  ended  December  31,  2020  and  2019,  the  Bancorp  recorded  nonrecurring  impairment  adjustments  to  certain  collateral-
dependent portfolio loans and leases. When the loan is collateral-dependent, the fair value of the loan is generally based on the fair value less 
cost to sell of the underlying collateral supporting the loan and therefore these loans were classified within Level 3 of the valuation hierarchy. 
In cases where the carrying value exceeds the fair value, an impairment loss is recognized. The fair values and recognized impairment losses 
are reflected in the previous tables. 

OREO 
During the years ended December 31, 2020 and 2019, the Bancorp recorded nonrecurring adjustments to certain commercial and residential 
real  estate  properties  classified  as  OREO  and  measured  at  the  lower  of  carrying  amount  or  fair  value.  These  nonrecurring  losses  were 
primarily due to declines in real estate values of the properties recorded in OREO. For both the years ended December 31, 2020 and 2019, 
these  losses  include  $3  million  in  losses  recorded  as  charge-offs  on  new  OREO  properties  transferred  from  loans  during  the  respective 
periods and $4 million and $3 million, respectively, recorded as negative fair value adjustments on OREO in other noninterest expense in the 
Consolidated Statements of Income subsequent to their transfer from loans. The fair value amounts are generally based on appraisals of the 
property values, resulting in a classification within Level 3 of the valuation hierarchy. In cases where the carrying amount exceeds the fair 
value, less costs to sell, an impairment loss is recognized. The previous tables reflect the fair value measurements of the properties before 
deducting the estimated costs to sell. 

Bank premises and equipment 
The  Bancorp  performs  assessments  of  the  recoverability  of  long-lived  assets  when  events  or  changes  in  circumstances  indicate  that  their 
carrying  values  may  not  be  recoverable.  These  properties  were  written  down  to  their  lower  of  cost  or  market  values.  At  least  annually 
thereafter, the Bancorp will review these properties for market fluctuations. The fair value amounts were generally based on appraisals of the 
property  values,  resulting  in  a  classification  within  Level  3  of  the  valuation  hierarchy.  For  further  information  on  bank  premises  and 
equipment, refer to Note 8. 

Operating lease equipment 
The  Bancorp  performs  assessments  of  the  recoverability  of  long-lived  assets  when  events  or  changes  in  circumstances  indicate  that  their 
carrying  values  may  not  be  recoverable.  When  evaluating  whether  an  individual  asset  is  impaired,  the  Bancorp  considers  the  current  fair 
value of the asset, the changes in overall market demand for the asset and the rate of change in advancements associated with technological 
improvements that impact the demand for the specific asset under review. As part of this ongoing assessment, the Bancorp determined that 
the carrying values of certain operating lease equipment were not recoverable and as a result, the Bancorp recorded an impairment loss equal 
to the amount by which the carrying value of the assets exceeded the fair value. The fair value amounts were generally based on appraised 
values of the assets, resulting in a classification within Level 3 of the valuation hierarchy. 

Private equity investments 
The Bancorp accounts for its private equity investments using the measurement alternative to fair value, except for those accounted for under 
the equity method of accounting. Under the measurement alternative, the Bancorp carries each investment at its cost basis minus impairment, 
if any, plus or minus changes resulting from observable price changes in orderly transactions for identical or similar investments of the same 
issuer.  The  Bancorp  recognized  gains  of  $23  million  and  $13  million  during  the  years  ended  December  31,  2020  and  2019,  respectively, 
resulting from observable price changes. The carrying value of the Bancorp’s private equity investments still held as of December 31, 2020 
includes  a  cumulative  $69  million  of  positive  adjustments  as  a  result  of  observable  price  changes  since  January  1,  2018.  Because  these 
adjustments are based on observable transactions in inactive markets, they are classified in Level 2 of the fair value hierarchy.  

For private equity investments which are accounted for using the measurement alternative to fair value, the Bancorp qualitatively evaluates 
each investment quarterly to determine if impairment may exist. If necessary, the Bancorp then measures impairment by estimating the value 
of  its  investment  and  comparing  that  to  the  investment’s  carrying  value,  whether  or  not  the  Bancorp  considers  the  impairment  to  be 
temporary.  These  valuations  are  typically  developed  using  a  DCF  method,  but  other  methods  may  be  used  if  more  appropriate  for  the 
circumstances.  These  valuations  are  based  on  unobservable  inputs  and  therefore  are  classified  in  Level  3  of  the  fair  value  hierarchy. The 
Bancorp recognized impairment of $9 million and $5 million during the years ended December 31, 2020 and 2019, respectively. During the 
year ended December 31, 2020, the Bancorp recognized a gain of $4 million on the sale of certain private equity investments that previously 
recognized  an  impairment.  The  carrying  value  of  the  Bancorp’s  private  equity  investments  still  held  as  of  December  31,  2020  includes  a 
cumulative $21 million of impairment charges recognized since adoption of the measurement alternative to fair value on January 1, 2018.  

Fair Value Option 
The Bancorp elected to measure certain residential mortgage loans held for sale under the fair value option as allowed under U.S. GAAP. 
Electing to measure residential mortgage loans held for sale at fair value reduces certain timing differences and better matches changes in the 
value  of  these  assets  with  changes  in  the  value  of  derivatives  used  as  economic  hedges  for  these  assets.  Management’s  intent  to  sell 
residential mortgage loans classified as held for sale may change over time due to such factors as changes in the overall liquidity in markets 
or changes in characteristics specific to certain loans held for sale. Consequently, these loans may be reclassified to loans held for investment 
and maintained in the Bancorp’s loan portfolio. In such cases, the loans will continue to be measured at fair value.  

224 Fifth Third Bancorp

  
 
Table of Contents

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Fair value changes recognized in earnings for residential mortgage loans held at December 31, 2020 and 2019 for which the fair value option 
was elected, as well as the changes in fair value of the underlying IRLCs, included gains of $75 million and $37 million, respectively. These 
gains are reported in mortgage banking net revenue in the Consolidated Statements of Income. 

Valuation adjustments related to instrument-specific credit risk for residential mortgage loans measured at fair value negatively impacted the 
fair value of those loans by $1 million at both December 31, 2020 and 2019. Interest on loans measured at fair value is accrued as it is earned 
using the effective interest method and is reported as interest income in the Consolidated Statements of Income. 

The  following  table  summarizes  the  difference  between  the  fair  value  and  the  unpaid  principal  balance  for  residential  mortgage  loans 
measured at fair value as of: 

($ in millions)
December 31, 2020
Residential mortgage loans measured at fair value

Past due loans of 90 days or more
Nonaccrual loans
December 31, 2019
Residential mortgage loans measured at fair value

Past due loans of 90 days or more
Nonaccrual loans

Aggregate 
 Fair Value

Aggregate Unpaid
 Principal Balance

Difference

$ 

$ 

1,642   
3   
—   

1,447   
2   
1   

1,567   
3   
—   

1,410   
2   
1   

75 
— 
— 

37 
— 
— 

 225 Fifth Third Bancorp

 
 
 
 
Table of Contents

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Fair Value of Certain Financial Instruments   
The  following  tables  summarize  the  carrying  amounts  and  estimated  fair  values  for  certain  financial  instruments,  excluding  financial 
instruments measured at fair value on a recurring basis: 

Net Carrying
Amount

$ 

$ 

$ 

3,147   
33,399   
524   
11   
3,260   

48,764   
10,200   
5,691   
2,886   
15,473   
4,982   
13,522   
1,755   
2,895   
106,168   

159,081   
300   
1,192   
14,973   

Net Carrying
Amount

$ 

$ 

$ 

3,278   
1,950   
556   
17   
136   

49,981   
10,876   
5,045   
3,346   
16,468   
6,046   
11,485   
2,364   
2,683   
(121)   
108,173   

127,062   
260   
1,011   
14,970   

As of December 31, 2020 ($ in millions)
Financial assets:

Cash and due from banks
Other short-term investments
Other securities
Held-to-maturity securities
Loans and leases held for sale
Portfolio loans and leases:

Commercial and industrial loans
Commercial mortgage loans
Commercial construction loans
Commercial leases
Residential mortgage loans
Home equity
Indirect secured consumer loans
Credit card
Other consumer loans

Total portfolio loans and leases, net

Financial liabilities:

Deposits
Federal funds purchased
Other short-term borrowings
Long-term debt

As of December 31, 2019 ($ in millions)
Financial assets:

Cash and due from banks
Other short-term investments
Other securities
Held-to-maturity securities
Loans and leases held for sale
Portfolio loans and leases:

Commercial and industrial loans
Commercial mortgage loans
Commercial construction loans
Commercial leases
Residential mortgage loans
Home equity
Indirect secured consumer loans
Credit card
Other consumer loans
Unallocated ALLL

Total portfolio loans and leases, net

Financial liabilities:

Deposits
Federal funds purchased
Other short-term borrowings
Long-term debt

226 Fifth Third Bancorp

Fair Value Measurements Using        
Level 2

Level 3

Level 1

3,147   
33,399   
—   
—   
—   

—   
—   
—   
—   
—   
—   
—   
—   
—   
—   

—   
—   
524   
—   
—   

—   
—   
—   
—   
—   
—   
—   
—   
—   
—   

—   
—   
—   
11   
3,269   

49,140   
9,968   
5,860   
2,842   
16,884   
5,275   
13,331   
1,934   
3,098   
108,332   

—   
300   
—   
15,606   

159,094   
—   
1,192   
923   

Fair Value Measurements Using        
Level 2

Level 3

Level 1

3,278   
1,950   
—   
—   
—   

—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   

—   
—   
556   
—   
—   

—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   

—   
260   
—   
15,244   

127,059   
—   
1,011   
700   

Total
Fair Value

3,147 
33,399 
524 
11 
3,269 

49,140 
9,968 
5,860 
2,842 
16,884 
5,275 
13,331 
1,934 
3,098 
108,332 

159,094 
300 
1,192 
16,529 

Total
Fair Value

3,278 
1,950 
556 
17 
136 

51,128 
10,823 
5,249 
3,133 
17,509 
6,315 
11,331 
2,774 
2,866 
— 
111,128 

127,059 
260 
1,011 
15,944 

—   
—   
—   
—   

—   
—   
—   
17   
136   

51,128   
10,823   
5,249   
3,133   
17,509   
6,315   
11,331   
2,774   
2,866   
—   
111,128   

—   
—   
—   
—   

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table of Contents

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

30. Regulatory Capital Requirements and Capital Ratios
The  Board  of  Governors  of  the  Federal  Reserve  System  issued  capital  adequacy  guidelines  pursuant  to  which  it  assesses  the  adequacy  of 
capital in examining and supervising a BHC. These guidelines include quantitative measures that assign risk weightings to assets and off-
balance sheet items, as well as define and set minimum regulatory capital requirements. The regulatory capital requirements were revised by 
the  Banking  Agencies  with  the  Basel  III  Final  Rule  which  was  effective  for  the  Bancorp  on  January  1,  2015.  It  established  quantitative 
measures defining minimum regulatory capital requirements as well as the measure of “well-capitalized” status. Additionally, the Banking 
Agencies  issued  similar  guidelines  for  minimum  regulatory  capital  requirements  and  “well-capitalized”  measurements  for  banking 
subsidiaries. 

The following table summarizes the prescribed capital ratios for the Bancorp and its banking subsidiary.

CET1 capital:

Fifth Third Bancorp
Fifth Third Bank, National Association

Tier I risk-based capital:
Fifth Third Bancorp
Fifth Third Bank, National Association

Total risk-based capital:
Fifth Third Bancorp
Fifth Third Bank, National Association

Tier I leverage:

Fifth Third Bancorp
Fifth Third Bank, National Association

Minimum      

Well-Capitalized

 4.50 %
 4.50 

 6.00 
 6.00 

 8.00 
 8.00 

 4.00 
 4.00 

N/A
 6.50 

 6.00 
 8.00 

 10.00 
 10.00 

N/A
 5.00 

Failure to meet the minimum capital requirements or falling below the “well-capitalized” measure can initiate certain actions by regulators 
that  could  have  a  direct  material  effect  on  the  Consolidated  Financial  Statements  of  the  Bancorp.  The  Bancorp  was  subject  to  a  capital 
conservation  buffer  of  2.5%,  in  addition  to  the  minimum  capital  ratios,  in  order  to  avoid  limitations  on  certain  capital  distributions  and 
discretionary  bonus  payments  to  executive  officers  through  September  30,  2020.  On  October  1,  2020,  the  Bancorp  became  subject  to  the 
stress capital buffer requirement which replaced the capital conservation buffer. During each supervisory stress testing cycle, the FRB uses 
the Bancorp’s supervisory stress test to determine its stress capital buffer, subject to a floor of 2.5%. On August 7, 2020, the FRB provided 
the Bancorp a final stress capital buffer requirement of 2.5% which is effective for the period of October 1, 2020 to September 30, 2021. 
After evaluating the Bancorp’s capital plan which was re-submitted on November 5, 2020, the FRB may update the Bancorp’s stress capital 
buffer  until  March  31,  2021.  The  Bancorp  exceeded  these  “capital  conservation  buffer”  and  “stress  capital  buffer”  ratios  for  all  periods 
presented.

The Bancorp and its banking subsidiary, Fifth Third Bank, National Association, had CET1 capital, Tier I risk-based capital, Total risk-based 
capital and Tier I leverage ratios above the “well-capitalized” levels at both December 31, 2020 and 2019. To continue to qualify for financial 
holding  company  status  pursuant  to  the  Gramm-Leach-Bliley  Act  of  1999,  the  Bancorp’s  banking  subsidiary  must,  among  other  things, 
maintain “well-capitalized” capital ratios.

The following table presents capital and risk-based capital and leverage ratios for the Bancorp and its banking subsidiary at December 31:

($ in millions)
CET1 capital:

Fifth Third Bancorp
Fifth Third Bank, National Association

Tier I risk-based capital:
Fifth Third Bancorp
Fifth Third Bank, National Association

Total risk-based capital:
Fifth Third Bancorp
Fifth Third Bank, National Association

Tier I leverage:(a)

Fifth Third Bancorp
Fifth Third Bank, National Association

2020

2019

Amount

Ratio        

Amount

Ratio      

$ 

14,682 
17,253 

16,797 
17,253 

21,412 
19,915 

16,797 
17,253 

 10.34 % $ 
 12.28 

 11.83 
 12.28 

 15.08 
 14.17 

 8.49 
 8.85 

13,847 
16,704 

15,616 
16,704 

19,661 
18,968 

15,616 
16,704 

 9.75 %
 11.86 

 10.99 
 11.86 

 13.84 
 13.46 

 9.54 
 10.36 

(a) Quarterly average assets are a component of the Tier I leverage ratio and for this purpose do not include goodwill and any other intangible assets and other 

investments that the Banking Agencies determine should be deducted from Tier I capital.

 227 Fifth Third Bancorp

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table of Contents

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

31. Parent Company Financial Statements

Condensed Statements of Income (Parent Company Only)
For the years ended December 31 ($ in millions)
Income
Dividends from consolidated nonbank subsidiaries(a)
Securities gains, net
Interest on loans to subsidiaries
Total income
Expenses
Interest
Other
Total expenses
Income Before Income Taxes and Change in Undistributed Earnings of Subsidiaries
Applicable income tax benefit
Income Before Change in Undistributed Earnings of Subsidiaries
Equity in undistributed earnings
Net Income Attributable to Bancorp
Other Comprehensive Income
Comprehensive Income Attributable to Bancorp

$ 

$ 

$ 

2020

2019

2018

1,285   
1   
17   
1,303   

266   
26   
292   
1,011   
(65)   
1,076   
351   
1,427   
—   
1,427   

2,155   
2   
24   
2,181   

267   
65   
332   
1,849   
(69)   
1,918   
594   
2,512   
—   
2,512   

1,890 
— 
24 
1,914 

211 
34 
245 
1,669 
(50) 
1,719 
474 
2,193 
— 
2,193 

(a) The  Bancorp’s  indirect  banking  subsidiary  paid  dividends  to  the  Bancorp’s  direct  nonbank  subsidiary  holding  company  of  $1.3  billion,  $2.0  billion  and 
$1.9 billion for the years ended December 31, 2020, 2019 and 2018, respectively. Additionally, a $200 million dividend was paid by MB Financial, Inc. to the 
Bancorp during the year ended December 31, 2019.

Condensed Balance Sheets (Parent Company Only)
As of December 31 ($ in millions)
Assets
Cash
Other short-term investments
Equity securities
Loans to nonbank subsidiaries
Investment in nonbank subsidiaries
Goodwill
Other assets
Total Assets
Liabilities
Other short-term borrowings
Accrued expenses and other liabilities
Long-term debt (external)
Total Liabilities
Equity
Common stock
Preferred stock
Capital surplus
Retained earnings
Accumulated other comprehensive income
Treasury stock
Total Equity
Total Liabilities and Equity

228 Fifth Third Bancorp

2020

2019

$ 

$ 

$ 

$ 

$ 

$ 

120   
5,578   
49   
350   
25,214   
80   
479   
31,870   

450   
548   
7,761   
8,759   

2,051   
2,116   
3,635   
18,384   
2,601   
(5,676)   
23,111   

31,870   

118 
4,723 
49 
444 
23,779 
80 
379 
29,572 

359 
497 
7,513 
8,369 

2,051 
1,770 
3,599 
18,315 
1,192 
(5,724) 
21,203 

29,572 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table of Contents

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Condensed Statements of Cash Flows (Parent Company Only)
For the years ended December 31 ($ in millions)
Operating Activities
Net income
Adjustments to reconcile net income to net cash provided by operating activities:

2020

2019

2018

$ 

1,427   

2,512   

2,193 

Amortization and accretion
Provision for (benefit from) deferred income taxes
Securities gains, net
Equity in undistributed earnings

Net change in:

Equity securities
Other assets
Accrued expenses and other liabilities

Net Cash Provided by Operating Activities
Investing Activities
Net change in:

Other short-term investments
Loans to nonbank subsidiaries

Net cash paid on acquisition
Net Cash (Used in) Provided by Investing Activities
Financing Activities
Net change in other short-term borrowings
Dividends paid on common and preferred stock
Proceeds from issuance of long-term debt
Repayment of long-term debt
Issuance of preferred stock
Repurchase of treasury stock and related forward contract
Other, net
Net Cash Used in Financing Activities
Increase (Decrease) in Cash
Cash at Beginning of Period
Cash at End of Period

7   
—   
(1)   
(351)   

—   
(1)   
—   
1,081   

(855)   
94   
—   
(761)   

91   
(858)   
1,243   
(1,100)   
346   
—   
(40)   
(318)   
2   
118   
120   

7   
(11)   
(2)   
(594)   

(49)   
(80)   
127   
1,910   

(1,081)   
127   
(469)   
(1,423)   

106   
(753)   
2,235   
(500)   
242   
(1,763)   
(56)   
(489)   
(2)   
120   
118   

4 
3 
— 
(474) 

— 
61 
(120) 
1,667 

(149) 
272 
— 
123 

(62) 
(565) 
895 
(500) 
— 
(1,453) 
(65) 
(1,750) 
40 
80 
120 

$ 

 229 Fifth Third Bancorp

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table of Contents

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

32. Business Segments
The  Bancorp  reports  on  four  business  segments:  Commercial  Banking,  Branch  Banking,  Consumer  Lending  and  Wealth  and  Asset 
Management.  Results  of  the  Bancorp’s  business  segments  are  presented  based  on  its  management  structure  and  management  accounting 
practices.  The  structure  and  accounting  practices  are  specific  to  the  Bancorp;  therefore,  the  financial  results  of  the  Bancorp’s  business 
segments are not necessarily comparable with similar information for other financial institutions. The Bancorp refines its methodologies from 
time to time as management’s accounting practices and businesses change.

The  Bancorp  manages  interest  rate  risk  centrally  at  the  corporate  level.  By  employing  an  FTP  methodology,  the  business  segments  are 
insulated  from  most  benchmark  interest  rate  volatility,  enabling  them  to  focus  on  serving  customers  through  the  origination  of  loans  and 
acceptance of deposits. The FTP methodology assigns charge and credit rates to classes of assets and liabilities, respectively, based on the 
estimated amount and timing of the cash flows for each transaction. Assigning the FTP rate based on matching the duration of cash flows 
allocates interest income and interest expense to each business segment so its resulting net interest income is insulated from future changes in 
benchmark interest rates. The Bancorp’s FTP methodology also allocates the contribution to net interest income of the asset-generating and 
deposit-providing businesses on a duration-adjusted basis to better attribute the driver of the performance. As the asset and liability durations 
are not perfectly matched, the residual impact of the FTP methodology is captured in General Corporate and Other. The charge and credit 
rates  are  determined  using  the  FTP  rate  curve,  which  is  based  on  an  estimate  of  Fifth  Third’s  marginal  borrowing  cost  in  the  wholesale 
funding markets. The FTP curve is constructed using the U.S. swap curve, brokered CD pricing and unsecured debt pricing.

The Bancorp adjusts the FTP charge and credit rates as dictated by changes in interest rates for various interest-earning assets and interest-
bearing  liabilities  and  by  the  review  of  behavioral  assumptions,  such  as  prepayment  rates  on  interest-earning  assets  and  the  estimated 
durations for indeterminate-lived deposits. Key assumptions, including the credit rates provided for deposit accounts, are reviewed annually. 
Credit rates for deposit products and charge rates for loan products may be reset more frequently in response to changes in market conditions. 
In general, the charge rates on assets have declined since December 31, 2019 as they were affected by the prevailing level of interest rates and 
by the duration and repricing characteristics of the portfolio. The credit rates for deposit products also declined due to lower interest rates and 
modified assumptions. Thus, net interest income for asset-generating business segments improved while deposit-providing business segments 
were negatively impacted during the year ended December 31, 2020. 

The  Bancorp’s  methodology  for  allocating  provision  for  credit  losses  expense  to  the  business  segments  includes  charges  or  benefits 
associated with changes in criticized commercial loan levels in addition to actual net charge-offs experienced by the loans and leases owned 
by each business segment. Provision for credit losses expense attributable to loan and lease growth and changes in ALLL factors is captured 
in  General  Corporate  and  Other.  The  financial  results  of  the  business  segments  include  allocations  for  shared  services  and  headquarters 
expenses. Additionally, the business segments form synergies by taking advantage of relationship depth opportunities and funding operations 
by accessing the capital markets as a collective unit.

The following is a description of each of the Bancorp’s business segments and the products and services they provide to their respective client 
bases.

Commercial  Banking  offers  credit  intermediation,  cash  management  and  financial  services  to  large  and  middle-market  businesses  and 
government and professional customers. In addition to the traditional lending and depository offerings, Commercial Banking products and 
services include global cash management, foreign exchange and international trade finance, derivatives and capital markets services, asset-
based lending, real estate finance, public finance, commercial leasing and syndicated finance.

Branch Banking provides a full range of deposit and loan and lease products to individuals and small businesses through 1,134 full-service 
banking centers. Branch Banking offers depository and loan products, such as checking and savings accounts, home equity loans and lines of 
credit, credit cards and loans for automobiles and other personal financing needs, as well as products designed to meet the specific needs of 
small businesses, including cash management services.

Consumer  Lending  includes  the  Bancorp’s  residential  mortgage,  automobile  and  other  indirect  lending  activities.  Residential  mortgage 
activities within Consumer Lending include the origination, retention and servicing of residential mortgage loans, sales and securitizations of 
those loans and all associated hedging activities. Residential mortgages are primarily originated through a dedicated sales force and through 
third-party correspondent lenders. Automobile and other indirect lending activities include extending loans to consumers through automobile 
dealers, motorcycle dealers, powersport dealers, recreational vehicle dealers and marine dealers.

Wealth and Asset Management provides a full range of investment alternatives for individuals, companies and not-for-profit organizations. 
Wealth and Asset Management is made up of four main businesses: FTS, an indirect wholly-owned subsidiary of the Bancorp; Fifth Third 
Insurance  Agency;  Fifth  Third  Private  Bank;  and  Fifth  Third  Institutional  Services.  FTS  offers  full  service  retail  brokerage  services  to 
individual clients and broker-dealer services to the institutional marketplace. Fifth Third Insurance Agency assists clients with their financial 
and risk management needs. Fifth Third Private Bank offers wealth management strategies to high net worth and ultra-high net worth clients 
through  wealth  planning,  investment  management,  banking,  insurance,  trust  and  estate  services.  Fifth  Third  Institutional  Services  provides 
advisory services for institutional clients including middle market businesses, nonprofits, states and municipalities.

230 Fifth Third Bancorp

Table of Contents

The following tables present the results of operations and assets by business segment for the years ended December 31:

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

2020 ($ in millions)
Net interest income
Provision for (benefit from) credit losses
Net interest income after provision for (benefit 
      from) credit losses
Noninterest income:

Service charges on deposits
Commercial banking revenue
Wealth and asset management revenue
Card and processing revenue
Mortgage banking net revenue
Leasing business revenue
Other noninterest income(b)
Securities gains, net
Securities gains, net -non-qualifying hedges 

on MSRs

Total noninterest income
Noninterest expense:

Compensation and benefits
Technology and communications
Net occupancy expense(e)
Leasing business expense
Equipment expense
Card and processing expense
Marketing expense
Other noninterest expense

Total noninterest expense
Income before income taxes
Applicable income tax expense
Net income
Total goodwill
Total assets

Commercial 
Banking

Branch 
Banking

Consumer 
Lending

Wealth
and Asset
Management

$ 

1,903 
1,050 

1,667   
231   

381   
34   

General
Corporate
and Other
692 
(221) 

139   
3   

Eliminations
— 
— 

853 

1,436   

347   

136   

913 

— 

343 
524 
3 
54 
— 
276  (c)
101 
— 

— 
1,301 

557 
13 
31 
140 
27 
7 
8 
938 
1,721 
433 
46 
387 
1,980 
70,241 

$ 
$ 

215   
5   
172   
283   
8   
—   
68   
—   

—   
751   

649   
4   
176   
—   
41   
116   
32   
851   
1,869   
318   
67   
251   
2,047   
79,982   

—   
—   
—   
—   
307   
—   
10   
—   

2   
319   

221   
8   
10   
—   
—   
—   
3   
276   
518   
148   
31   
117   
—   
30,480   

1   
2   
498   
2   
5   
—   
18   
—   

—   
526   

218   
1   
12   
—   
1   
1   
2   
298   
533   
129   
27   
102   
231   
12,466   

— 
(3) 
— 
13 
— 
— 
14 
62 

— 
86 

945 
336 
121 
— 
61 
(3) 
59 
(1,289) 
230 
769 
199 
570 
— 
11,511  (d)

— 
— 
(153)  (a)
— 
— 
— 
— 
— 

— 
(153) 

— 
— 
— 
— 
— 
— 
— 
(153) 
(153) 
— 
— 
— 
— 
— 

Total

4,782 
1,097 

3,685 

559 
528 
520 
352 
320 
276 
211 
62 

2 
2,830 

2,590 
362 
350 
140 
130 
121 
104 
921 
4,718 
1,797 
370 
1,427 
4,258 
  204,680 

(a) Revenue sharing agreements between wealth and asset management and branch banking are eliminated in the Consolidated Statements of Income. 
(b)
(c)
(d)
(e)

Includes impairment charges of $30 for branches and land. For more information, refer to Note 8 and Note 29. 
Includes impairment charges of $7 for operating lease equipment. For more information, refer to Note 9 and Note 29. 
Includes bank premises and equipment of $35 classified as held for sale. For more information, refer to Note 8. 
Includes impairment losses and termination charges of $8 for ROU assets related to certain operating leases. For more information, refer to Note 10.

 231 Fifth Third Bancorp

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table of Contents

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Commercial 
Banking

Branch 
Banking

Consumer
Lending

Wealth
and Asset
Management

General
Corporate
and Other

2,371   
224   

325   
49   

182   
—   

(441) 
15 

Eliminations
— 
— 

Total      
4,797 
471 

2019 ($ in millions)
Net interest income
Provision for credit losses
Net interest income after provision for credit 

losses

Noninterest income:

Service charges on deposits
Commercial banking revenue
Wealth and asset management revenue
Card and processing revenue
Mortgage banking net revenue
Leasing business revenue
   Other noninterest income(b)

Securities gains, net
Securities gains, net -non-qualifying 

hedges on MSRs
Total noninterest income
Noninterest expense:

Compensation and benefits
Technology and communications
Net occupancy expense(e)
Leasing business expense
Equipment expense
Card and processing expense
Marketing expense
Other noninterest expense

Total noninterest expense
Income before income taxes
Applicable income tax expense
Net income
Total goodwill
Total assets

$ 

2,360 
183 

2,177 

308 
455 
3 
66 
— 
270  (c)
85 
— 

— 
1,187 

466 
11 
28 
133 
25 
8 
12 
938 
1,621 
1,743 
319 
1,424 
1,954 
74,570 

$ 
$ 

2,147   

276   

182   

(456) 

— 

4,326 

260   
4   
158   
285   
6   
—   
89   
—   

—   
802   

601   
4   
173   
—   
48   
123   
72   
839   
1,860   
1,089   
229   
860   
2,046   
69,413   

—   
—   
—   
—   
279   
—   
14   
—   

3   
296   

196   
8   
10   
—   
—   
—   
4   
237   
455   
117   
25   
92   
—   
26,555   

1   
1   
469   
3   
2   
—   
13   
—   

—   
489   

(4) 
— 
— 
6 
— 
— 
863 
40 

— 
905 

217   
1   
13   
—   
1   
1   
5   
291   
529   
142   
30   
112   
252   
10,500   

938 
398 
108 
— 
55 
(2) 
69 
(1,228) 
338 
111 
87 
24 
— 
(11,669)  (d)

— 
— 
(143)  (a)
— 
— 
— 
— 
— 

— 
(143) 

— 
— 
— 
— 
— 
— 
— 
(143) 
(143) 
— 
— 
— 
— 
— 

565 
460 
487 
360 
287 
270 
1,064 
40 

3 
3,536 

2,418 
422 
332 
133 
129 
130 
162 
934 
4,660 
3,202 
690 
2,512 
4,252 
  169,369 

(a) Revenue sharing agreements between wealth and asset management and branch banking are eliminated in the Consolidated Statements of Income.
(b)
(c)
(d)
(e)

Includes impairment charges of $28 for branches and land. For more information, refer to Note 8 and Note 29.
Includes impairment charges of $3 for operating lease equipment. For more information, refer to Note 9 and Note 29.
Includes bank premises and equipment of $27 classified as held for sale. For more information, refer to Note 8.
Includes impairment losses and termination charges of $15 for ROU assets related to certain operating leases. For more information, refer to Note 10. 

232 Fifth Third Bancorp

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table of Contents

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Commercial
Banking

Branch 
Banking

Consumer
Lending

Wealth
and Asset
Management

General
Corporate
and Other

$ 

1,713 
(26) 

2,034   
171   

237   
42   

1,739 

1,863   

195   

2018 ($ in millions)
Net interest income
Provision for (benefit from) credit losses
Net interest income after provision for (benefit 
      from) credit losses
Noninterest income:

Service charges on deposits
Commercial banking revenue
Wealth and asset management revenue
Card and processing revenue
Mortgage banking net revenue
Leasing business revenue
Other noninterest income(b)
Securities losses, net
Securities losses, net -non-qualifying hedges 

on MSRs

Total noninterest income
Noninterest expense:

Compensation and benefits
Technology and communications
Net occupancy expense
Leasing business expense
Equipment expense
Card and processing expense
Marketing expense
Other noninterest expense

Total noninterest expense
Income (loss) before income taxes
Applicable income tax expense (benefit)
Net income (loss)
Total goodwill
Total assets

$ 
$ 

273 
402 
3 
58 
— 
114  (c)
67 
— 

— 
917 

344 
7 
26 
76 
23 
4 
6 
777 
1,263 
1,393 
254 
1,139 
630 
61,630 

275   
5   
150   
266   
5   
—   
53   
—   

—   
754   

536   
5   
175   
—   
50   
121   
67   
774   
1,728   
889   
187   
702   
1,655   
61,040   

—   
—   
—   
—   
206   
—   
14   
—   

(15)   
205   

192   
5   
10   
—   
—   
—   
4   
191   
402   
(2)   
(1)   
(1)   
—   
22,044   

182   
12   

170   

1   
2   
429   
5   
1   
—   
18   
—   

—   
456   

(26) 
8 

(34) 

— 
(1) 
— 
— 
— 
— 
651 
(54) 

— 
596 

202   
1   
12   
—   
1   
—   
4   
284   
504   
122   
25   
97   
193   
10,337   

841 
267 
69 
— 
49 
(2) 
66 
(1,091) 
199 
363 
107 
256 
— 
(8,982)  (d)

Eliminations
— 
— 

Total      
4,140 
207 

— 

3,933 

— 
— 
(138)  (a)
— 
— 
— 
— 
— 

— 
(138) 

— 
— 
— 
— 
— 
— 
— 
(138) 
(138) 
— 
— 
— 
— 
— 

549 
408 
444 
329 
212 
114 
803 
(54) 

(15) 
2,790 

2,115 
285 
292 
76 
123 
123 
147 
797 
3,958 
2,765 
572 
2,193 
2,478 
  146,069 

(a) Revenue sharing agreements between wealth and asset management and branch banking are eliminated in the Consolidated Statements of Income.
(b)
(c)
(d)

Includes impairment charges of $45 for branches and land. For more information, refer to Note 8.
Includes impairment charges of $4 for operating lease equipment. For more information, refer to Note 9.
Includes bank premises and equipment of $42 classified as held for sale. 

33. Subsequent Event
On January 22, 2021, the Bancorp entered into an accelerated share repurchase transaction with a counterparty pursuant to which the Bancorp 
paid $180 million on January 26, 2021 to repurchase shares of its outstanding common stock. The Bancorp is repurchasing the shares of its 
common stock as part of its Board-approved 100 million share repurchase program previously announced on June 18, 2019. The Bancorp 
expects the settlement of the transaction to occur on or before March 31, 2021.

 233 Fifth Third Bancorp

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
Table of Contents

ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE 
None. 

ITEM 9A. CONTROLS AND PROCEDURES 

EVALUATION OF DISCLOSURE CONTROLS AND PROCEDURES 
The  Bancorp  conducted  an  evaluation,  under  the  supervision  and  with  the  participation  of  the  Bancorp’s  management,  including  the 
Bancorp’s Chief Executive Officer and Chief Financial Officer, of the effectiveness of the design and operation of the Bancorp’s disclosure 
controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934). Based on the foregoing, as 
of  the  end  of  the  period  covered  by  this  report,  the  Bancorp’s  Chief  Executive  Officer  and  Chief  Financial  Officer  concluded  that  the 
Bancorp’s disclosure controls and procedures were effective, in all material respects, to ensure that information required to be disclosed in the 
reports the Bancorp files and submits under the Securities  Exchange Act of 1934 is recorded, processed, summarized and reported as and 
when required and information is accumulated and communicated to management including its Chief Executive Officer and Chief Financial 
Officer, as appropriate to allow timely decisions regarding required disclosure. 

MANAGEMENT’S ASSESSMENT AS TO THE EFFECTIVENESS OF INTERNAL CONTROL OVER FINANCIAL 
REPORTING 
The  management  of  Fifth  Third  Bancorp  is  responsible  for  establishing  and  maintaining  adequate  internal  control,  designed  to  provide 
reasonable  assurance  regarding  the  reliability  of  financial  reporting  and  the  preparation  of  financial  statements  for  external  purposes  in 
accordance  with  accounting  principles  generally  accepted  in  the  United  States  of  America.  The  Bancorp’s  management  assessed  the 
effectiveness of the Bancorp’s internal control over financial reporting as of December 31, 2020. Management’s assessment is based on the 
criteria  established  in  the  Internal  Control  —  Integrated  Framework  (2013)  issued  by  the  Committee  of  Sponsoring  Organizations  of  the 
Treadway  Commission  and  was  designed  to  provide  reasonable  assurance  that  the  Bancorp  maintained  effective  internal  control  over 
financial reporting as of December 31, 2020. Based on this assessment, management believes that the Bancorp maintained effective internal 
control  over  financial  reporting  as  of  December  31,  2020.  The  Bancorp’s  independent  registered  public  accounting  firm,  that  audited  the 
Bancorp’s consolidated financial statements included in this annual report, has issued an audit report on our internal control over financial 
reporting as of December 31, 2020. This report appears on page 235 of the annual report. 

CHANGES IN INTERNAL CONTROLS
The  Bancorp’s  management  also  conducted  an  evaluation  of  internal  control  over  financial  reporting  to  determine  whether  any  changes 
occurred  during  the  year  covered  by  this  report  that  have  materially  affected,  or  are  reasonably  likely  to  materially  affect,  the  Bancorp’s 
internal control over financial reporting. Based on this evaluation, there has been no such change during the year covered by this report. 

/s/ Greg D. Carmichael

Greg D. Carmichael

/s/ James C. Leonard

James C. Leonard

Chairman and Chief Executive Officer

Executive Vice President and Chief Financial Officer

February 26, 2021

February 26, 2021

234 Fifth Third Bancorp

Table of Contents

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM 

To the shareholders and Board of Directors of Fifth Third Bancorp: 

Opinion on Internal Control over Financial Reporting 
We have audited the internal control over financial reporting of Fifth Third Bancorp and subsidiaries (the “Bancorp”) as of December 31, 
2020,  based  on  criteria  established  in  Internal  Control  —  Integrated  Framework  (2013)  issued  by  the  Committee  of  Sponsoring 
Organizations  of  the  Treadway  Commission  (COSO).  In  our  opinion,  the  Bancorp  maintained,  in  all  material  respects,  effective  internal 
control over financial reporting as of December 31, 2020, based on criteria established in Internal Control — Integrated Framework (2013) 
issued by COSO. 

We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the 
consolidated financial statements as of and for the year ended December 31, 2020, of the Bancorp and our report dated February 26, 2021 
expressed an unqualified opinion on those consolidated financial statements and included an explanatory paragraph regarding the Bancorp’s 
change in its method of accounting for financial assets measured at amortized cost due to adoption of ASU 2016-13, Financial Instruments - 
Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments. 

Basis for Opinion 
The  Bancorp's  management  is  responsible  for  maintaining  effective  internal  control  over  financial  reporting  and  for  its  assessment  of  the 
effectiveness of internal control over financial reporting, included in the accompanying Management’s Assessment as to the Effectiveness of 
Internal  Control  over  Financial  Reporting.  Our  responsibility  is  to  express  an  opinion  on  the  Bancorp’s  internal  control  over  financial 
reporting based on our audit. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to 
the  Bancorp  in  accordance  with  the  U.S.  federal  securities  laws  and  the  applicable  rules  and  regulations  of  the  Securities  and  Exchange 
Commission and the PCAOB. 

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain 
reasonable  assurance  about  whether  effective  internal  control  over  financial  reporting  was  maintained  in  all  material  respects.  Our  audit 
included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, testing and 
evaluating the design and operating effectiveness of internal control based on the assessed risk, and performing such other procedures as we 
considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion. 

Definition and Limitations of Internal Control over Financial Reporting 
A  company’s  internal  control  over  financial  reporting  is  a  process  designed  to  provide  reasonable  assurance  regarding  the  reliability  of 
financial  reporting  and  the  preparation  of  financial  statements  for  external  purposes  in  accordance  with  generally  accepted  accounting 
principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of 
records  that,  in  reasonable  detail,  accurately  and  fairly  reflect  the  transactions  and  dispositions  of  the  assets  of  the  company;  (2)  provide 
reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally 
accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of 
management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized 
acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements. 

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any 
evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or 
that the degree of compliance with the policies or procedures may deteriorate. 

/s/ Deloitte & Touche LLP 

Cincinnati, Ohio 
February 26, 2021

 235 Fifth Third Bancorp

Table of Contents

ITEM 9B. OTHER INFORMATION 
None. 

PART III 
ITEM 10. DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE 
The  information  required  by  this  item  relating  to  the  Executive  Officers  of  the  Registrant  is  included  in  PART  I  under  “INFORMATION 
ABOUT OUR EXECUTIVE OFFICERS.”  

The information required by this item concerning Directors and the nomination process is incorporated herein by reference under the caption 
“ELECTION OF DIRECTORS” of the Bancorp’s Proxy Statement for the 2021 Annual Meeting of Shareholders.  

The information required by this item concerning the Audit Committee and Code of Business Conduct and Ethics is incorporated herein by 
reference  under  the  captions  “CORPORATE  GOVERNANCE”  and  “BOARD  OF  DIRECTORS,  ITS  COMMITTEES,  MEETINGS  AND 
FUNCTIONS” of the Bancorp’s Proxy Statement for the 2021 Annual Meeting of Shareholders. Fifth Third’s Code of Business Conduct and 
Ethics is available on Fifth Third’s corporate website at www.53.com. In addition, any future amendments to, or waivers from, a provision of 
the  Fifth  Third  Code  of  Business  Conduct  and  Ethics  that  applies  to  Fifth  Third’s  directors  or  executive  officers  (including  Fifth  Third’s 
principal executive officer, principal financial officer, and principal accounting officer or controller) will be posted at this internet address.

ITEM 11. EXECUTIVE COMPENSATION 
The  information  required  by  this  item  is  incorporated  herein  by  reference  under  the  captions  “COMPENSATION  DISCUSSION  AND 
ANALYSIS,” “COMPENSATION OF NAMED EXECUTIVE OFFICERS,” “BOARD OF DIRECTORS COMPENSATION,” “CEO PAY 
RATIO,” “HUMAN CAPITAL AND COMPENSATION COMMITTEE REPORT” and “COMPENSATION COMMITTEE INTERLOCKS 
AND INSIDER PARTICIPATION” of the Bancorp’s Proxy Statement for the 2021 Annual Meeting of Shareholders. 

ITEM  12.  SECURITY  OWNERSHIP  OF  CERTAIN  BENEFICIAL  OWNERS  AND  MANAGEMENT  AND  RELATED 
STOCKHOLDER MATTERS  
Security  ownership  information  of  certain  beneficial  owners  and  management  is  incorporated  herein  by  reference  under  the  captions 
“CERTAIN BENEFICIAL OWNERS,” “ELECTION OF DIRECTORS,” “COMPENSATION DISCUSSION AND ANALYSIS,” “BOARD 
OF DIRECTORS COMPENSATION,” and “COMPENSATION OF NAMED EXECUTIVE OFFICERS” of the Bancorp’s Proxy Statement 
for the 2021 Annual Meeting of Shareholders.  

The information required by this item concerning Equity Compensation Plan information is included in Note 26 of the Notes to Consolidated 
Financial Statements.

ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE 
The information required by this item is incorporated herein by reference under the captions “CERTAIN TRANSACTIONS”, “ELECTION 
OF  DIRECTORS”,  “CORPORATE  GOVERNANCE”  and  “BOARD  OF  DIRECTORS,  ITS  COMMITTEES,  MEETINGS  AND 
FUNCTIONS” of the Bancorp’s Proxy Statement for the 2021 Annual Meeting of Shareholders.  

ITEM 14. PRINCIPAL ACCOUNTING FEES AND SERVICES 
The  information  required  by  this  item  is  incorporated  herein  by  reference  under  the  caption  “PRINCIPAL  INDEPENDENT  EXTERNAL 
AUDIT FIRM FEES” of the Bancorp’s Proxy Statement for the 2021 Annual Meeting of Shareholders.

236 Fifth Third Bancorp

Table of Contents

PART IV 
ITEM 15. EXHIBITS, FINANCIAL STATEMENT SCHEDULES

Public Accounting Firm

Fifth Third Bancorp and Subsidiaries Consolidated Financial Statements
Notes to Consolidated Financial Statements

Pages
129-130,
235
131-136
137-233

The schedules for the Bancorp and its subsidiaries are omitted because of the absence of conditions under which they are required, or because 
the information is set forth in the Consolidated Financial Statements or the notes thereto.  

The following lists the Exhibits to the Annual Report on Form 10-K:

2.1

3.1

3.2

3.3

3.4

3.5

4.1

4.2

4.3

4.4

4.5

4.6

4.7

4.8

4.9

4.10

4.11

4.12

4.13

4.14

4.15

4.16

4.17

Agreement and Plan of Merger by and among Fifth Third Bancorp, Fifth Third Financial Corporation and MB Financial, Inc. dated as of May 20, 
2018. Incorporated by reference to Exhibit 2.1 to the Registrants Current Report on Form 8-K filed with the SEC on May 22, 2018.

Amended Articles of Incorporation of Fifth Third Bancorp. Incorporated by reference to Exhibit 3.1 to the Registrant’s Current Report on Form 8-K 
filed with the SEC on June 20, 2019.

Amendment to the Amended Articles of Incorporation of Fifth Third Bancorp. Incorporated by reference to Exhibit 3.1 to the Registrant’s Current 
Report on Form 8-K filed with the SEC on August 26, 2019.

Amendment to the Amended Articles of Incorporation of Fifth Third Bancorp, as Amended (included as Attachment to Exhibit 3.3). Incorporated by 
reference to Exhibit 4.1 to the Registrant’s Current Report on Form 8-K filed with the SEC on September 17, 2019.
Amendment to the Amended Articles of Incorporation of Fifth Third Bancorp, as Amended (included as Attachment to Exhibit 3.4). Incorporated by 
reference to Exhibit 4.1 to the Registrant’s Current Report on Form 8-K filed with the SEC on July 30, 2020.

Regulations of Fifth Third Bancorp, as Amended as of March 23, 2020. Incorporated by reference to Exhibit 3.2 to the Registrant’s Current Report 
on Form 8-K filed with the SEC on March 24, 2020.

Indenture, dated as of May 23, 2003, between Fifth Third Bancorp and Wilmington Trust Company, as Trustee. Incorporated by reference to Exhibit 
4.1 to the Registrant’s Current Report on Form 8-K filed with the SEC on May 22, 2003.

First  Supplemental  Indenture,  dated  as  of  December  20,  2006,  between  Fifth  Third  Bancorp  and  Wilmington  Trust  Company,  as  Trustee. 
Incorporated by reference to Exhibit 4.14 to Registrant’s Annual Report on Form 10-K for the fiscal year ended December 31, 2006.

Global Security dated as of March 4, 2008 representing Fifth Third Bancorp’s $500,000,000 8.25% Subordinated Notes due 2038. Incorporated by 
reference to Exhibit 4.1 to the Registrant’s Quarterly Report on Form 10-Q for the fiscal quarter ended March 31, 2008. (1)

Indenture  for  Senior  Debt  Securities  dated  as  of  April  30,  2008  between  Fifth  Third  Bancorp  and  Wilmington  Trust  Company,  as  trustee. 
Incorporated by reference to Exhibit 4.2 to the Registrant’s Current Report on Form 8-K filed with the SEC on May 6, 2008.
First  Supplemental  Indenture  dated  as  of  January  25,  2011  between  Fifth  Third  Bancorp  and  Wilmington  Trust  Company,  as  Trustee,  to  the 
Indenture for Senior Debt Securities dated as of April 30, 2008 between Fifth Third and the Trustee. Incorporated by reference to Exhibit 4.2 to the 
Registrant’s Current Report on Form 8-K filed with the SEC on January 25, 2011.
Second Supplemental Indenture dated as of March 7, 2012 between Fifth Third Bancorp and Wilmington Trust Company, as Trustee, to the 
Indenture for Senior Debt Securities dated as of April 30, 2008 between Fifth Third Bancorp and the Wilmington Trust Company. Incorporated by 
reference to Exhibit 4.1 to the Registrant’s Current Report on Form 8-K filed with the SEC on March 7, 2012.

Global  Security  dated  as  of  March  7,  2012  representing  Fifth  Third  Bancorp’s  $500,000,000  3.500%  Senior  Notes  due  2022.  Incorporated  by 
reference to Exhibit 4.2 to the Registrant’s Current Report on Form 8-K/A filed with the SEC on March 7, 2012.

Deposit Agreement dated as of May 16, 2013, between Fifth Third Bancorp, as issuer, Wilmington Trust, National Association, as depositary and 
calculation agent, American Stock Transfer & Trust Company, LLC, as transfer agent and registrar, and the holders from time to time of the 
depositary receipts issued thereunder. Incorporated by reference to Exhibit 4.3 of the Registrant’s Current Report on Form 8-K filed with the SEC on 
May 16, 2013.

Form of Certificate Representing the 5.10% Fixed-to-Floating Rate Non-Cumulative Perpetual Preferred Stock, Series H, of Fifth Third Bancorp. 
Incorporated by reference to Exhibit 4.2 of the Registrant’s Current Report on Form 8-K filed with the SEC on May 16, 2013.

Form of Depositary Receipt for the 5.10% Fixed-to-Floating Rate Non-Cumulative Perpetual Preferred Stock, Series H, of Fifth Third Bancorp. 
Incorporated by reference as Exhibit A to Exhibit 4.3 of the Registrant’s Current Report on Form 8-K filed with the SEC on May 16, 2013.

Global Security dated as of November 20, 2013 representing Fifth Third Bancorp’s $500,000,000 4.30% Subordinated Notes due 2024. Incorporated 
by reference to Exhibit 4.1 of the Registrant’s Current Report on Form 8-K filed with the SEC on November 20, 2013. (2)

Deposit Agreement dated December 9, 2013, between Fifth Third Bancorp, as issuer, Wilmington Trust, National Association, as depositary and 
calculation  agent,  American  Stock  Transfer  &  Trust  Company,  LLC  as  transfer  agent  and  registrar,  and  the  holders  from  time  to  time  of  the 
depositary receipts issued thereunder. Incorporated by reference to Exhibit 4.3 of the Registrant’s Current Report on Form 8-K filed with the SEC on 
December 9, 2013.

Form of Certificate Representing the 6.625% Fixed-to-Floating Rate Non-Cumulative Perpetual Preferred Stock, Series I, of Fifth Third Bancorp. 
Incorporated by reference to Exhibit 4.2 of the Registrant’s Current Report on Form 8-K filed with the SEC on December 9, 2013.

Form  of  Depositary  Receipt  for  the  6.625%  Fixed-to-Floating  Rate  Non-Cumulative  Perpetual  Preferred  Stock,  Series  I,  of  Fifth  Third  Bancorp. 
Incorporated by reference as Exhibit A to Exhibit 4.3 of the Registrant’s Current Report on Form 8-K filed with the SEC on December 9, 2013.

Deposit  Agreement  dated  June  5,  2014,  among  Fifth  Third  Bancorp,  as  issuer,  Wilmington  Trust,  National  Association,  as  depositary  and 
calculation  agent,  American  Stock  Transfer  &  Trust  Company,  LLC  as  transfer  agent  and  registrar,  and  the  holders  from  time  to  time  of  the 
depositary receipts issued thereunder. Incorporated by reference to Exhibit 4.3 of the Registrant’s Current Report on Form 8-K filed with the SEC on 
June 5, 2014.

Form  of  Certificate  Representing  the  4.90%  Fixed-to-Floating  Rate  Non-Cumulative  Perpetual  Preferred  Stock,  Series  J,  of  Fifth  Third  Bancorp. 
Incorporated by reference to Exhibit 4.2 of the Registrant’s Current Report on Form 8-K filed with the SEC on June 5, 2014.

Form  of  Depositary  Receipt  for  the  4.90%  Fixed-to-Floating  Rate  Non-Cumulative  Perpetual  Preferred  Stock,  Series  J,  of  Fifth  Third  Bancorp. 
Incorporated by reference as Exhibit A to Exhibit 4.3 of the Registrant’s Current Report on Form 8-K filed with the SEC on June 5, 2014.

 237 Fifth Third Bancorp

Table of Contents

4.18

4.19

4.20

4.21

4.22

4.23

4.24

4.25

4.26

4.27

4.28

4.29

4.30

4.31

4.32

4.33

4.34

4.35

4.36

4.37

4.38

4.39

4.40

4.41

4.42

4.43
10.1

10.2

10.3

10.4

Third  Supplemental  Indenture  dated  as  of  February  28,  2014  between  Fifth  Third  Bancorp  and  Wilmington  Trust  Company,  as  Trustee,  to  the 
Indenture for Senior Debt Securities dated as of April 30, 2008 between Fifth Third Bancorp and the Trustee. Incorporated by reference to Exhibit 
4.1 of the Registrant’s Current Report on Form 8-K filed with the SEC on February 28, 2014.
Fourth Supplemental Indenture dated as of July 27, 2015 between Fifth Third Bancorp and Wilmington Trust Company, as Trustee, to the Indenture 
for Senior Debt Securities dated as of April 30, 2008 between Fifth Third Bancorp and the Trustee. Incorporated by reference to Exhibit 4.1 to the 
Registrant’s Current Report on Form 8-K filed with the SEC on July 27, 2015.
Fifth Supplemental Indenture dated as of June 15, 2017 between Fifth Third Bancorp and Wilmington Trust Company, as Trustee, to the Indenture 
for Senior Debt Securities dated as of April 30, 2008 between Fifth Third Bancorp and the Trustee. Incorporated by reference to Exhibit 4.1 to the 
Registrant’s Current Report on Form 8-K filed with the SEC on June 15, 2017.

Form of 2.600% Senior Notes due 2022. Incorporated by reference to Exhibit 4.2 to the Registrant’s Current Report on Form 8-K filed with the SEC 
on June 15, 2017.
Sixth  Supplemental  Indenture  dated  as  of  March  14,  2018  between  Fifth  Third  Bancorp  and  Wilmington  Trust  Company,  as  Trustee,  to  the 
Indenture for Senior Debt Securities dated as of April 30, 2008 between Fifth Third Bancorp and the Trustee. Incorporated by reference to Exhibit 
4.1 to the Registrant’s Current Report on Form 8-K filed with the SEC on March 14, 2018.

Form of 3.950% Senior Notes due 2028. Incorporated by reference to Exhibit 4.2 to the Registrant’s Current Report on Form 8-K filed with the SEC 
on March 14, 2018.
Seventh Supplemental Indenture dated as of June 5, 2018 between Fifth Third Bancorp and Wilmington Trust Company, as Trustee, to the Indenture 
for Senior Debt Securities dated as of April 30, 2008 between Fifth Third Bancorp and the Trustee. Incorporated by reference to Exhibit 4.1 to the 
Registrant’s Current Report on Form 8-K filed with the SEC on June 5, 2018.

Form of Floating Rate Senior Notes due 2021. Incorporated by reference to Exhibit 4.2 to the Registrant’s Current Report on Form 8-K filed with 
the SEC on June 5, 2018.
Amendment dated as of August 31, 2018 to Seventh Supplemental Indenture dated as of June 5, 2018 between Fifth Third Bancorp and Wilmington 
Trust Company, as Trustee, to the Indenture for Senior Debt Securities dated as of April 30, 2008 between Fifth Third Bancorp and the Trustee. 
Incorporated by reference to Exhibit 4.1 to the Registrant’s Quarterly Report on Form 10-Q for the fiscal quarter ended September 30, 2018.
Eighth  Supplemental  Indenture  dated  as  of  January  25,  2019  between  Fifth  Third  Bancorp  and  Wilmington  Trust  Company,  as  Trustee,  to  the 
Indenture for Senior Debt Securities dated as of April 30, 2008 between Fifth Third Bancorp and the Trustee. Incorporated by reference to Exhibit 
4.1 to the Registrant’s Current Report on Form 8-K filed with the SEC on January 25, 2019.

Form of 3.650% Senior Notes due 2024. Incorporated by reference to Exhibit 4.2 to the Registrant’s Current Report on Form 8-K filed with the SEC 
on January 25, 2019.
Second  Amended  and  Restated  Deposit  Agreement,  dated  as  of  August  26,  2019,  among  Fifth  Third  Bancorp,  as  issuer,  and  American  Stock 
Transfer & Trust Company, LLC, as depositary, transfer agent and registrar, and the holders from time to time of the depositary receipts issued. 
Incorporated by reference to Exhibit 4.1 to the Registrant’s Form 8-A filed with the SEC on August 26, 2019.

Form of depositary receipt representing the Depositary Shares (included as Exhibit A to Exhibit 4.34). Incorporated by reference to Exhibit 4.1 to 
the Registrant’s Form 8-A filed with the SEC on August 26, 2019.
Deposit  Agreement  dated  September  17,  2019,  between  Fifth  Third  Bancorp,  as  issuer,  American  Stock  Transfer  &  Trust  Company,  LLC,  as 
depositary, transfer agent and registrar, relating to receipts, Depositary Shares and related 4.95% Non-Cumulative Perpetual Preferred Stock, Series 
K. Incorporated by reference to Exhibit 4.3 to the Registrant’s Current Report on Form 8-K filed with the SEC on September 17, 2019.

Form of Certificate Representing the 4.95% Non-Cumulative Perpetual Preferred Stock, Series K, of Fifth Third Bancorp. Incorporated by reference 
to Exhibit 4.2 to the Registrant’s Current Report on Form 8-K filed with the SEC on September 17, 2019.

Form of Depositary Receipt for the 4.95% Non-Cumulative Perpetual Preferred Stock, Series K, of Fifth Third Bancorp. Incorporated by reference 
to Exhibit 4.4 to the Registrant’s Current Report on Form 8-K filed with the SEC on September 17, 2019.
Ninth  Supplemental  Indenture  dated  as  of  October  28,  2019  between  Fifth  Third  Bancorp  and  Wilmington  Trust  Company,  as  Trustee,  to  the 
Indenture for Senior Debt Securities dated as of April 30, 2008 between Fifth Third Bancorp and the Trustee. Incorporated by reference to Exhibit 
4.1 to the Registrant’s Current Report on Form 8-K filed with the SEC on October 28, 2019.

Form of 2.375% Senior Notes due 2025. Incorporated by reference to Exhibit 4.2 to the Registrant’s Current Report on Form 8-K filed with the SEC 
on October 28, 2019.
Tenth Supplemental Indenture dated as of May 5, 2020 between Fifth Third Bancorp and Wilmington Trust Company, as Trustee, to the Indenture 
for Senior Debt Securities dated as of April 30, 2008 between Fifth Third Bancorp and the Trustee.  Incorporated by reference to Exhibit 4.1 to the 
Registrant’s Current Report on Form 8-K filed with the SEC on May 5, 2020.

Form of 1.625% Senior Notes due 2023.  Incorporated by reference to Exhibit 4.2 to the Registrant’s Current Report on Form 8-K filed with the 
SEC on May 5, 2020.

Form of 2.550% Senior Notes due 2027.  Incorporated by reference to Exhibit 4.3 to the Registrant’s Current Report on Form 8-K filed with the 
SEC on May 5, 2020.

Form  of  Certificate  Representing  the  4.500%  Fixed-Rate  Reset  Non-Cumulative  Perpetual  Preferred  Stock,  Series  L,  of  Fifth  Third  Bancorp.  
Incorporated by reference to Exhibit 4.2 of the Registrant’s Current Report on Form 8-K filed with the SEC on July 30, 2020.
Deposit Agreement dated July 30, 2020, between Fifth Third Bancorp, as issuer, American Stock Transfer & Trust Company, LLC, as depositary, 
transfer  agent  and  registrar,  and  the  holders  from  time  to  time  of  depositary  receipts  issued.  Incorporated  by  reference  to  Exhibit  4.3  to  the 
Registrant’s Current Report on Form 8-K filed with the SEC on July 30, 2020.
Form  of  Depositary  Receipt  for  the  4.500%  Fixed-Rate  Reset  Non-Cumulative  Perpetual  Preferred  Stock,  Series  L,  of  Fifth  Third  Bancorp.  
Incorporated by reference to Exhibit A of Exhibit 4.3 to the Registrant’s Current Report of Form 8-K filed with the SEC on July 30, 2020.

Certain  instruments  defining  the  rights  of  holders  of  long-term  debt  securities  of  the  Registrant  and  its  subsidiaries  are  omitted  pursuant  to  Item 
601(b)(4)(iii) of Regulation S-K. The Registrant hereby undertakes to furnish to the SEC, upon request, copies of any such instruments.

Description of Registrant’s Securities.
Fifth  Third  Bancorp  Unfunded  Deferred  Compensation  Plan  for  Non-Employee  Directors  (as  amended  and  restated  effective  as  of  September  1, 
2020).  Incorporated  by  reference  to  Exhibit  10.2  of  the  Registrant’s  Quarterly  Report  on  Form  10-Q  for  the  fiscal  quarter  ended  September  30, 
2020.* 

Fifth Third Bancorp Master Profit Sharing Plan, as Amended and Restated. Incorporated by reference to Exhibit 10.5 to the Registrant’s Annual 
Report on Form 10-K for the fiscal year ended December 31, 2011.*

First Amendment to Fifth Third Bancorp Master Profit Sharing Plan, as Amended and Restated. Incorporated by reference to Exhibit 10.6 to the 
Registrant’s Annual Report on Form 10-K for the fiscal year ended December 31, 2011.*

Second Amendment to Fifth Third Bancorp Master Profit Sharing Plan, as Amended and Restated. Incorporated by reference to Exhibit 10.7 to the 
Registrant’s Annual Report on Form 10-K for the fiscal year ended December 31, 2012.*

238 Fifth Third Bancorp

Table of Contents

10.5

10.6

10.7

10.8

10.9

10.10

10.11

10.12

10.13

10.14

10.15

10.16

10.17

10.18

10.19

10.20

10.21

10.22

10.23

10.24

10.25

10.26

10.27

10.28

10.29

10.30

10.31

10.32

10.33

10.34

10.35

10.36

10.37

Third Amendment to Fifth Third Bancorp Master Profit Sharing Plan, as Amended and Restated. Incorporated by reference to Exhibit 10.8 of the 
Registrant’s Quarterly Report on Form 10-Q for the fiscal quarter ended June 30, 2013.*
Fifth Third Bancorp 401(k) Savings Plan, as Amended and Restated effective January 1, 2020. Incorporated by reference to Exhibit 10.15 to the 
Registrant's Annual Report on Form 10-K for the fiscal year ended December 31, 2019.*

The Fifth Third Bancorp Master Retirement Plan, as Amended and Restated. Incorporated by reference to Exhibit 10.8 of the Registrant’s Annual 
Report on Form 10-K for the fiscal year ended December 31, 2014.*

First Amendment to The Fifth Third Bancorp Master Retirement Plan, as Amended and Restated. Incorporated by reference to Exhibit 10.10 to the 
Registrant’s Annual Report on Form 10-K for the fiscal year ended December 31, 2015.*

Second Amendment to The Fifth Third Bancorp Master Retirement Plan, as Amended and Restated. Incorporated by reference to Exhibit 10.11 to 
the Registrant’s Annual Report on Form 10-K for the fiscal year ended December 31, 2016.*

Third Amendment to The Fifth Third Bancorp Master Retirement Plan, as Amended and Restated. Incorporated by reference to Exhibit 10.16 to the 
Registrant’s Annual Report on Form 10-K for the fiscal year ended December 31, 2017.*

Fourth Amendment to The Fifth Third Bancorp Master Retirement Plan, as Amended and Restated. Incorporated by reference to Exhibit 10.19 to the 
Registrant’s Annual Report on Form 10-K for the fiscal year ended December 31, 2018.*

Fifth Third Bancorp 2008 Incentive Compensation Plan. Incorporated by reference to Annex 2 to the Registrant’s Proxy Statement dated March 6, 
2008.*

First  Amendment  to  the  Fifth  Third  Bancorp  2008  Incentive  Compensation  Plan.  Incorporated  by  reference  to  Exhibit  10.22  to  the  Registrant’s 
Annual Report on Form 10-K for the fiscal year ended December 31, 2018.*

Fifth Third Bancorp 2011 Incentive Compensation Plan. Incorporated by reference to Annex 1 to the Registrant’s Proxy Statement dated March 10, 
2011.*

First  Amendment  to  the  Fifth  Third  Bancorp  2011  Incentive  Compensation  Plan.  Incorporated  by  reference  to  Exhibit  10.24  to  the  Registrant’s 
Annual Report on Form 10-K for the fiscal year ended December 31, 2018.*

Fifth Third Bancorp 2014 Incentive Compensation Plan. Incorporated by reference to Annex A to the Registrant’s Proxy Statement dated March 6, 
2014.*

First  Amendment  to  the  Fifth  Third  Bancorp  2014  Incentive  Compensation  Plan.  Incorporated  by  reference  to  Exhibit  10.26  to  the  Registrant’s 
Annual Report on Form 10-K for the fiscal year ended December 31, 2018.*

Fifth Third Bancorp 2017 Incentive Compensation Plan. Incorporated by reference to Annex A to the Registrant’s Proxy Statement dated March 9, 
2017.*

First  Amendment  to  the  Fifth  Third  Bancorp  2017  Incentive  Compensation  Plan.  Incorporated  by  reference  to  Exhibit  10.28  to  the  Registrant’s 
Annual Report on Form 10-K for the fiscal year ended December 31, 2018.*

Fifth  Third  Bancorp  2019  Incentive  Compensation  Plan.  Incorporated  by  reference  to  Exhibit  4.3  to  the  Registrant’s  Form  S-8  Registration 
Statement filed on April 16, 2019 (Registration Statement No. 333-230900).*

Amended and Restated Fifth Third Bancorp 1993 Stock Purchase Plan. Incorporated by reference to Exhibit 10.8 to the Registrant’s Annual Report 
on Form 10-K for the fiscal year ended December 31, 2011.*

Fifth  Third  Bancorp  Non-qualified  Deferred  Compensation  Plan  (as  amended  and  restated  effective  as  of  September  1,  2020).  Incorporated  by 
reference to Exhibit 10.1 to the Registrant’s Quarterly Report on Form 10-Q for the fiscal quarter ended September 30, 2020.* 

Fifth Third Bancorp Stock Option Gain Deferral Plan. Incorporated by reference to Annex 5 to the Registrant’s Proxy Statement dated February 9, 
2001.*

Amendment No. 1 to Fifth Third Bancorp Stock Option Gain Deferral Plan. Incorporated by reference to Exhibit 10.1 to the Registrant’s Current 
Report on Form 8-K filed with the SEC on May 26, 2005.*

Amended and Restated First National Bankshares of Florida, Inc. 2003 Incentive Plan. Incorporated by reference to Exhibit 10.10 to First National 
Bankshares of Florida, Inc.’s Annual Report on Form 10-K for the fiscal year ended December 31, 2003.*

Fifth  Third  Bancorp  Executive  Change  in  Control  Severance  Plan,  effective  January  1,  2015.  Incorporated  by  reference  to  Exhibit  10.1  to 
Registrant’s Current Report on Form 8-K filed with the SEC on November 21, 2014.*

First  Amendment  to  the  Fifth  Third  Bancorp  Executive  Change  in  Control  Severance  Plan.  Incorporated  by  reference  to  Exhibit  10.40  to  the 
Registrant’s Annual Report on Form 10-K for the fiscal year ended December 31, 2018.*

Stock Appreciation Right Award Agreement. Incorporated by reference to Exhibit 10.2 of the Registrant’s Quarterly Report on Form 10-Q for the 
fiscal quarter ended June 30, 2013.*

Performance Share Award Agreement. Incorporated by reference to Exhibit 10.3 of the Registrant’s Quarterly Report on Form 10-Q for the fiscal 
quarter ended June 30, 2013.*

Restricted Stock Award Agreement (for Directors). Incorporated by reference to Exhibit 10.4 of the Registrant’s Quarterly Report on Form 10-Q for 
the fiscal quarter ended June 30, 2013.*

Restricted Stock Award Agreement (for Executive Officers). Incorporated by reference to Exhibit 10.5 of the Registrant’s Quarterly Report on Form 
10-Q for the fiscal quarter ended June 30, 2013.*

Stock Appreciation Right Award Agreement. Incorporated by reference to Exhibit 10.34 of the Registrant’s Annual Report on Form 10-K for the 
fiscal year ended December 31, 2014.*

Performance Share Award Agreement. Incorporated by reference to Exhibit 10.35 of the Registrant’s Annual Report on Form 10-K for the fiscal 
year ended December 31, 2014.*

Restricted Stock Unit Agreement (for Directors). Incorporated by reference to Exhibit 10.36 of the Registrant’s Annual Report on Form 10-K for the 
fiscal year ended December 31, 2014.*

Restricted Stock Award Agreement (for Executive Officers). Incorporated by reference to Exhibit 10.37 of the Registrant’s Annual Report on Form 
10-K for the fiscal year ended December 31, 2014.*
Master  Confirmation  for  accelerated  share  repurchase  transaction  between  Fifth  Third  Bancorp  and  Deutsche  Bank  AG,  London  Branch,  with 
Deutsche Bank Securities Inc. acting as agent. Incorporated by reference to Exhibit 10.6 to the Registrant’s Quarterly Report on Form 10-Q for the 
fiscal quarter ended June 30, 2013.**
Master  Confirmation,  as  supplemented  by  a  Supplemental  Confirmation,  for  accelerated  share  repurchase  transaction  dated  October  20,  2014 
between Fifth Third Bancorp and Deutsche Bank AG, London Branch. Incorporated by reference to Exhibit 10.38 of the Registrant’s Annual Report 
on Form 10-K for the fiscal year ended December 31, 2014.**

 239 Fifth Third Bancorp

Table of Contents

10.38

10.39

10.40

10.41

10.42

10.43

10.44

10.45

10.46

10.47

10.48

10.49

10.50

10.51

10.52

10.53

10.54

10.55

10.56

10.57

10.58

10.59

10.60

10.61

10.62

10.63

10.64

10.65

10.66

10.70

10.71

10.72

21

23

31(i)

31(ii)

Master Confirmation, as supplemented by a Supplemental Confirmation, for accelerated share repurchase transaction dated July 29, 2015 between 
Fifth Third Bancorp and Morgan Stanley & Co. LLC. Incorporated by reference to Exhibit 10.1 to the Registrant’s Quarterly Report on Form 10-Q 
for the fiscal quarter ended September 30, 2015.**
Master Confirmation, as supplemented by a Supplemental Confirmation, for accelerated share repurchase transaction dated April 27, 2015 between 
Fifth Third Bancorp and Barclays Bank PLC, through its agent Barclays Capital Inc. Incorporated by reference to Exhibit 10.1 to the Registrant’s 
Quarterly Report on Form 10-Q for the fiscal quarter ended June 30, 2015.**
Master Confirmation, dated January 22, 2015, and Supplemental Confirmation, for accelerated share repurchase transaction dated January 22, 2015 
between Fifth Third Bancorp and Wells Fargo Bank, National Association. Incorporated by reference to Exhibit 10.1 to the Registrant’s Quarterly 
Report on Form 10-Q for the fiscal quarter ended March 31, 2015.**

Bancorp Director Pay Program. Incorporated by reference to Exhibit 10.2 to the Registrant’s Quarterly Report on Form 10-Q for the fiscal quarter 
ended September 30, 2016.*

2016 Restricted Stock Unit Grant Agreement (for Directors). Incorporated by reference to Exhibit 10.48 of the Registrant’s Annual Report on Form 
10-K for the fiscal year ended December 31, 2016.*

2017 Stock Appreciation Right Award Agreement (for Executive Officers). Incorporated by reference to Exhibit 10.49 of the Registrant’s Annual 
Report on Form 10-K for the fiscal year ended December 31, 2016.*

2017 Performance Share Award Agreement. Incorporated by reference to Exhibit 10.50 of the Registrant’s Annual Report on Form 10-K for the 
fiscal year ended December 31, 2016.*

2017 Restricted Stock Unit Grant Agreement (for Executive Officers). Incorporated by reference to Exhibit 10.51 of the Registrant’s Annual Report 
on Form 10-K for the fiscal year ended December 31, 2016.*

Long-Term  Incentive  Award  Overview  February  2017  Grants.  Incorporated  by  reference  to  Exhibit  10.52  of  the  Registrant’s  Annual  Report  on 
Form 10-K for the fiscal year ended December 31, 2016.*

Restricted  Stock  Unit  Grant  Agreement  (for  Directors)  for  Fifth  Third  Bancorp  2017  Incentive  Compensation  Plan.  Incorporated  by  reference  to 
Exhibit 10.3 to the Registrant’s Quarterly Report on Form 10-Q for the fiscal quarter ended June 30, 2017.*

2018 Stock Appreciation Right Award Agreement (for Executive Officers). Incorporated by reference to Exhibit 10.67 to the Registrant’s Annual 
Report on Form 10-K for the fiscal year ended December 31, 2017.*

2018 Performance Share Award Agreement. Incorporated by reference to Exhibit 10.68 to the Registrant’s Annual Report on Form 10-K for the 
fiscal year ended December 31, 2017.*

2018 Restricted Stock Unit Agreement (for Executive Officers). Incorporated by reference to Exhibit 10.69 to the Registrant’s Annual Report on 
Form 10-K for the fiscal year ended December 31, 2017.*

Long-Term Incentive Award Overview 2018 Grants. Incorporated by reference to Exhibit 10.70 to the Registrant’s Annual Report on Form 10-K for 
the fiscal year ended December 31, 2017.*

2018 Restricted Stock Unit Grant Agreement (for Directors). Incorporated by reference to Exhibit 10.3 to the Registrant’s Quarterly Report on Form 
10-Q for the fiscal quarter ended March 31, 2018.*

2018 Long-Term Incentive Compensation Program Overview February 2019 Grants. Incorporated by reference to Exhibit 10.74 to the Registrant’s 
Annual Report on Form 10-K for the fiscal year ended December 31, 2018.*

2019 Performance Share Award Agreement. Incorporated by reference to Exhibit 10.75 to the Registrant’s Annual Report on Form 10-K for the 
fiscal year ended December 31, 2018.*

2019 Restricted Stock Unit Agreement (for Executive Officers). Incorporated by reference to Exhibit 10.76 to the Registrant’s Annual Report on 
Form 10-K for the fiscal year ended December 31, 2018.*

2019 Stock Appreciation Right Award Agreement (for Executive Officers). Incorporated by reference to Exhibit 10.77 to the Registrant’s Annual 
Report on Form 10-K for the fiscal year ended December 31, 2018.*

2019 Long-Term Incentive Compensation Program Overview February 2020 Grants. Incorporated by reference to Exhibit 10.72 to the Registrant’s 
Annual Report on Form 10-K for the fiscal year ended December 31, 2019.*

2020 Performance Share Award Agreement. Incorporated by reference to Exhibit 10.73 to the Registrant’s Annual Report on Form 10-K for the 
fiscal year ended December 31, 2019.*

2020 Restricted Stock Unit Agreement (for Executive Officers). Incorporated by reference to Exhibit 10.74 to the Registrant’s Annual Report on 
Form 10-K for the fiscal year ended December 31, 2019.*

2020 Stock Appreciation Right Award Agreement (for Executive Officers). Incorporated by reference to Exhibit 10.75 to the Registrant’s Annual 
Report on Form 10-K for the fiscal year ended December 31, 2019.* 

2019 Restricted Stock Unit Grant Agreement (for Directors). Incorporated by reference to Exhibit 10.76 to the Registrant’s Annual Report on Form 
10-K for the fiscal year ended December 31, 2019.*

2020 Restricted Stock Unit Grant Agreement (for Directors). Incorporated by reference to Exhibit 10.1 to the Registrant’s Quarterly Report on Form 
10-Q for the fiscal quarter ended March 31, 2020.*

2020 Long-Term Incentive Compensation Program Overview February 2021 Grants.*

2021 Performance Share Award Agreement.*

2021 Restricted Stock Unit Agreement (for Executive Officers).*

2021 Stock Appreciation Right Award Agreement (for Executive Officers).*
Master  Confirmation,  as  supplemented  by  two  Supplemental  Confirmations,  for  accelerated  share  repurchase  transaction  dated  March  11,  2019 
between Fifth Third Bancorp and JPMorgan Chase Bank, National Association, London Branch. Incorporated by reference to Exhibit 10.1 to the 
Registrant’s Quarterly Report on Form 10-Q for the fiscal quarter ended March 31, 2019.**
Master  Confirmation  dated  as  of  August  5,  2019,  as  supplemented  by  a  Supplemental  Confirmation  dated  August  5,  2019,  for  accelerated  share 
repurchase  transaction  between  Fifth  Third  Bancorp  and  Citibank,  N.A.  Incorporated  by  reference  to  Exhibit  10.2  to  the  Registrant’s  Quarterly 
Report on Form 10-Q for the fiscal quarter ended September 30, 2019.***

Employment Agreement between Fifth Third Bancorp, Fifth Third Bank, and Teresa Tanner dated July 1, 2019. Incorporated by reference to Exhibit 
10.1 to the Registrant’s Current Report on Form 8-K/A filed with the SEC on July 3, 2019.*

Fifth Third Bancorp Subsidiaries, as of February 15, 2021.

Consent of Independent Registered Public Accounting Firm-Deloitte & Touche LLP.

Certification Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002 by Chief Executive Officer.

Certification Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002 by Chief Financial Officer.

240 Fifth Third Bancorp

Table of Contents

32(i)

Certification  Pursuant  to  18  U.S.C.  Section  1350,  as  Adopted  Pursuant  to  Section  906  of  the  Sarbanes-Oxley  Act  of  2002  by  Chief  Executive 
Officer.

Certification Pursuant to 18 U.S.C. Section 1350, as Adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 by Chief Financial Officer.

32(ii)
101.INSXBRL Instance Document.
101.SCHXBRL Taxonomy Extension Schema Document.
101.CALXBRL Taxonomy Extension Calculation Linkbase Document.
101.DEFXBRL Taxonomy Extension Definition Linkbase Document.
101.LABXBRL Taxonomy Extension Label Linkbase Document.
101.PREXBRL Taxonomy Extension Presentation Linkbase Document.
104

Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101).

(1) Fifth  Third Bancorp also entered into an identical security on March 4, 2008 representing an additional $500,000,000 of its 8.25% Subordinated  Notes due 

2038.

(2) Fifth Third Bancorp also entered into an identical security on November 20, 2013 representing an additional $250,000,000 in principal amount of its 4.30% 

Subordinated Notes due 2024.

*    Denotes management contract or compensatory plan or arrangement.
** An application for confidential treatment for selected portions of this exhibit has been filed with the SEC.
*** Selected portions of this exhibit have been omitted in accordance with Item 601(b)(10) of Regulation S-K.

ITEM 16. FORM 10–K SUMMARY 
None. 

 241 Fifth Third Bancorp

Table of Contents

SIGNATURES 
Pursuant  to  the  requirements  of  Section  13  or  15(d)  of  the 
Securities Exchange Act of 1934, the Registrant has duly caused 
this report to be signed on its behalf by the undersigned, thereunto 
duly authorized. 

FIFTH THIRD BANCORP 
Registrant

/s/ Greg D. Carmichael
Greg D. Carmichael
Chairman and CEO
Principal Executive Officer
February 26, 2021

Pursuant to requirements of the Securities Exchange Act of 1934, 
this  report  has  been  signed  on  February  26,  2021  by  the 
following  persons  on  behalf  of  the  Registrant  and  in  the 
capacities indicated.

OFFICERS:

/s/ Greg D. Carmichael
Greg D. Carmichael
Chairman and CEO
Principal Executive Officer

/s/ James C. Leonard
James C. Leonard
Executive Vice President and CFO
Principal Financial Officer

/s/ Mark D. Hazel
Mark D. Hazel
Senior Vice President and Controller
Principal Accounting Officer

242 Fifth Third Bancorp

DIRECTORS:

/s/ Greg D. Carmichael
Greg D. Carmichael
Chairman

/s/ Marsha C. Williams
Marsha C. Williams
Lead Independent Director

/s/ Nicholas K. Akins
Nicholas K. Akins

/s/ B. Evan Bayh III
B. Evan Bayh III

/s/ Jorge L. Benitez
Jorge L. Benitez

/s/ Katherine B. Blackburn
Katherine B. Blackburn

/s/ Emerson L. Brumback
Emerson L. Brumback

/s/ C. Bryan Daniels
C. Bryan Daniels

/s/ Mitchell S. Feiger
Mitchell S. Feiger

/s/ Thomas H. Harvey
Thomas H. Harvey

/s/ Gary R. Heminger
Gary R. Heminger

/s/ Linda W. Clement-Holmes
Linda W. Clement-Holmes

/s/ Jewell D. Hoover
Jewell D. Hoover

/s/ Eileen A. Mallesch
Eileen A. Mallesch

/s/ Michael B. McCallister
Michael B. McCallister

Table of Contents

CONSOLIDATED TEN YEAR COMPARISON

AVERAGE ASSETS FOR THE YEARS ENDED DECEMBER 31 ($ IN MILLIONS)

Interest-Earning Assets

Loans and
Leases

Other Short-Term 
Investments

Investment
Securities

Total

Cash and Due
from Banks

Other Assets

Total Average
Assets

$ 

114,411 
107,794 
93,876 
92,731 
94,320 
93,339 
91,127 
89,093 
84,822 
80,214 

21,935 
2,140 
1,476 
1,390 
1,866 
3,258 
3,043 
2,417 
1,495 
2,031 

36,342 
35,470 
33,553 
32,172 
30,099 
26,987 
21,823 
16,444 
15,319 
15,437 

172,688 
145,404 
128,905 
126,293 
126,285 
123,584 
115,993 
107,954 
101,636 
97,682 

2,978 
2,748 
2,200 
2,224 
2,303 
2,608 
2,892 
2,482 
2,355 
2,352 

20,933 
16,903 
12,203 
13,236 
14,870 
15,100 
14,443 
15,025 
15,643 
15,259 

194,230 
163,936 
142,183 
140,527 
142,173 
139,999 
131,847 
123,704 
117,562 
112,590 

AVERAGE DEPOSITS AND SHORT-TERM BORROWINGS FOR THE YEARS ENDED DECEMBER 31 ($ IN MILLIONS)

Demand

Interest
Checking

Savings

Money
Market

$ 

47,111 
34,343 
32,634 
35,093 
35,862 
35,164 
31,755 
29,925 
27,196 
23,389 

46,890 
36,658 
29,818 
26,382 
25,143 
26,160 
25,382 
23,582 
23,096 
18,707 

16,440 
14,041 
13,330 
13,958 
14,346 
14,951 
16,080 
18,440 
21,393 
21,652 

29,879 
25,879 
21,769 
20,231 
19,523 
18,152 
14,670 
9,467 
4,903 
5,154 

Deposits

Other Time
4,118 
5,470 
4,106 
3,771 
4,010 
4,051 
3,762 
3,760 
4,306 
6,260 

Certificates 
$100,000 and Over
3,337 
4,504 
2,426 
2,564 
2,735 
2,869 
3,929 
6,339 
3,102 
3,656 

Foreign 
Office and Other
256 
474 
839 
665 
830 
874 
1,828 
1,518 
1,555 
3,497 

Total

148,031 
121,369 
104,922 
102,664 
102,449 
102,221 
97,406 
93,031 
85,551 
82,315 

Short-Term 
Borrowings(a)
2,094 
2,313 
3,120 
3,715 
3,351 
2,641 
2,331 
3,527 
4,806 
3,122 

Total
  150,125 
  123,682 
  108,042 
  106,379 
  105,800 
  104,862 
99,737 
96,558 
90,357 
85,437 

INCOME FOR THE YEARS ENDED DECEMBER 31 ($ IN MILLIONS, EXCEPT PER SHARE DATA)

Per Share

Interest Income
5,572 
$ 
6,254 
5,183 
4,489 
4,193 
4,028 
4,030 
3,973 
4,107 
4,218 

Interest
Expense

Noninterest
Income

Noninterest
Expense

Net Income Available 
to Common 
Shareholders

Earnings

Diluted
Earnings

Dividends
Declared

790 
1,457 
1,043 
691 
578 
495 
451 
412 
512 
661 

2,830 
3,536 
2,790 
3,224 
2,696 
3,003 
2,473 
3,227 
2,999 
2,455 

4,718 
4,660 
3,958 
3,782 
3,737 
3,643 
3,619 
3,978 
4,083 
3,804 

1,323 
2,419 
2,118 
2,105 
1,472 
1,610 
1,384 
1,799 
1,541 
1,094 

1.84 
3.38 
3.11 
2.86 
1.92 
2.00 
1.65 
2.05 
1.69 
1.20 

1.83 
3.33 
3.06 
2.81 
1.91 
1.97 
1.63 
2.02 
1.66 
1.18 

1.08 
0.94 
0.74 
0.60 
0.53 
0.52 
0.51 
0.47 
0.36 
0.28 

MISCELLANEOUS AT DECEMBER 31 ($ IN MILLIONS, EXCEPT PER SHARE DATA)

Equity

Common Shares
Outstanding

Common
Stock

Preferred
Stock

Capital
Surplus

Retained
Earnings

Accumulated Other 
Comprehensive 
Income (Loss)

Treasury
Stock

Total

Book Value
Per Share

712,760,325 $ 
708,915,629  
646,630,857  
693,804,893  
750,479,299  
785,080,314  
824,046,952  
855,305,745  
882,152,057  
919,804,436  

2,051 
2,051 
2,051 
2,051 
2,051 
2,051 
2,051 
2,051 
2,051 
2,051 

2,116 
1,770 
1,331 
1,331 
1,331 
1,331 
1,331 
1,034 
398 
398 

3,635 
3,599 
2,873 
2,790 
2,756 
2,666 
2,646 
2,561 
2,758 
2,792 

18,384 
18,315 
16,578 
14,957 
13,290 
12,224 
11,034 
10,156 
8,768 
7,554 

2,601 
1,192 
(112)   
73 
59 
197 
429 
82 
375 
470 

(5,676)    23,111 
(5,724)    21,203 
(6,471)    16,250 
(5,002)    16,200 
(3,433)    16,054 
(2,764)    15,705 
(1,972)    15,519 
(1,295)    14,589 
(634)    13,716 
(64)    13,201 

Allowance for
Loan and
Lease Losses
2,453 
1,202 
1,103 
1,196 
1,253 
1,272 
1,322 
1,582 
1,854 
2,255 

29.46  
27.41  
23.07  
21.43  
19.62  
18.31  
17.22  
15.85  
15.10  
13.92  

Year
2020
2019
2018
2017
2016
2015
2014
2013
2012
2011

Year
2020
2019
2018
2017
2016
2015
2014
2013
2012
2011

Year
2020
2019
2018
2017
2016
2015
2014
2013
2012
2011

Year
2020
2019
2018
2017
2016
2015
2014
2013
2012
2011

(a)

Includes federal funds purchased and other short-term investments.

 243 Fifth Third Bancorp

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table of Contents

DIRECTORS AND OFFICERS

FIFTH THIRD BANCORP DIRECTORS
Greg D. Carmichael
Chairman & Chief Executive Officer
Fifth Third Bancorp

FIFTH THIRD BANCORP OFFICERS
Greg D. Carmichael
Chairman &
Chief Executive Officer

Marsha C. Williams, Lead Director
Retired Chief Financial Officer
Orbitz Worldwide, Inc.

Nicholas K. Akins
Chairman, President & Chief Executive Officer
American Electric Power Company

Lars C. Anderson
Executive Vice President & 
Vice Chairman of Commercial Banking 
Strategic Growth Initiatives

Kristine Garrett
Executive Vice President & 
Head of Wealth & Asset Management

REGIONAL PRESIDENTS
Michael Ash
David Briggs
David A. Call
Joseph DiRocco
Timothy Elsbrock
Lee Fite
David Girodat
Kimberly Halbauer
Francie Henry
Mark Hoppe
Randy Koporc
Cary Putrino
Thomas G. Welch, Jr.

B. Evan Bayh III
Senior Advisor
Apollo Global Management

Jorge L. Benitez
Retired Chief Executive Officer
North America of Accenture plc

Katherine B. Blackburn
Executive Vice President
Cincinnati Bengals, Inc.

Emerson L. Brumback
Retired President & Chief Operating Officer
M&T Bank

C. Bryan Daniels
Founding Partner
Prairie Capital

Mitchell S. Feiger
Retired CEO and President 
MB Financial, Inc.

Thomas H. Harvey
Chief Executive Officer
Energy Innovation: Policy and Technology, LLC

Gary R. Heminger
Chief Executive Officer & Chairman
Marathon Petroleum Corporation

Linda W. Clement-Holmes
Retired Chief Information Officer
The Procter & Gamble Company

Jewell D. Hoover
Retired Senior Official
Comptroller of the Currency

Eileen A. Mallesch
Retired Chief Financial Officer
Nationwide Property & Casualty Segment, 
Nationwide Mutual Insurance Company

Michael B. McCallister
Retired Chairman & Chief Executive Officer
Humana, Inc.

Howard Hammond
Executive Vice President & 
Head of Consumer Bank

Mark D. Hazel
Senior Vice President &
Controller

Margaret P. Jula 
Executive Vice President & 
Chief Human Resource Officer

Kevin P. Lavender
Executive Vice President &
Head of Commercial Banking

James C. Leonard
Executive Vice President &
Chief Financial Officer

Jude A. Schramm
Executive Vice President &
Chief Information Officer

Robert P. Shaffer
Executive Vice President &
Chief Risk Officer

Timothy N. Spence
President

Richard L. Stein
Executive Vice President & 
Chief Credit Officer

Melissa S. Stevens
Executive Vice President &
Head of Digital, Marketing, Design and 
Innovation

Susan B. Zaunbrecher
Executive Vice President &
Chief Legal Officer

FIFTH THIRD BANCORP BOARD 
COMMITTEES

Audit Committee
Eileen A. Mallesch, Chair
Katherine B. Blackburn
Thomas H. Harvey
Jewell D. Hoover
Michael B. McCallister

Finance Committee
Gary R. Heminger, Chair
Nicholas K. Akins
Jorge L. Benitez
Emerson L. Brumback
Michael B. McCallister
Marsha C. Williams

Human Capital and Compensation 
Committee
Michael B. McCallister, Chair
Emerson L. Brumback
Gary R. Heminger
Eileen A. Mallesch
Marsha C. Williams

Nominating and Corporate 
Governance Committee
Nicholas K. Akins, Chair
B. Evan Bayh III
Jorge L. Benitez
Katherine B. Blackburn
Thomas H. Harvey
Marsha C. Williams

Risk and Compliance Committee
Emerson L. Brumback, Chair
C. Bryan Daniels
Gary R. Heminger
Jewell D. Hoover
Eileen A. Mallesch

Technology Committee
Jorge L. Benitez, Chair
Nicholas K. Akins
B. Evan Bayh III
Linda W. Clement-Holmes
C. Bryan Daniels
Thomas H. Harvey

244 Fifth Third Bancorp

 
PERFORMANCE 
COMPARISON

For the years ended Dec. 31
$ in millions, except per share data

2020

2019

2018

EARNINGS AND DIVIDENDS

Net Income

$ 1,427

$ 2,512

$ 2,193

Common Dividends Declared

Preferred Dividends Declared

780 

104 

691 

93 

499 

75 

PER COMMON SHARE

Earnings

Diluted Earnings

Cash Dividends Declared

Book Value

AT YEAR-END

Total Assets

     $ 1.84

     $ 3.38

      1.83

      1.08

    29.46

      3.33

      0.94

    27.41

     $ 3.11

      3.06

      0.74

    23.07

$ 204,680

$ 169,369

$ 146,069

Total Loans and Leases (incl. Held-for-Sale)

   113,523

   110,958

   95,872

Deposits

Bancorp Shareholders’ Equity

KEY RATIOS

Net Interest Margin (FTE)1

Efficiency Ratio (FTE)1,2

CET1 Ratio

Tier 1 Risk-Based Ratio

Total Risk-Based Capital Ratio

ACTUALS

 159,081

   23,111

 127,062

   21,203

 108,835

   16,250

2.78%

61.9%

10.34%

11.83%

15.08%

3.31%

55.8%

9.75%

10.99%

13.84%

3.22%

57.0%

10.24%

11.32%

14.48%

Common Shares Outstanding (000's)

 712,760 

 708,916 

 646,631 

Banking Centers

ATMs

Full-Time Equivalent Employees

    1,134

    2,397 

   19,872

    1,149

    1,121

    2,481 

    2,419 

   19,869

   17,437

1 Non-GAAP measure. For further information, see the Non-GAAP Financial Measures section of MD&A.
2 Certain prior period data has been reclassified to conform to current period presentation.

2020

2019

Stock  
Performance

High

Low

Dividends 
Declared 
Per Share

High

Low

Dividends 
Declared 
Per Share

Fourth Quarter

$ 28.11

$ 20.52

$ 0.27 

$ 31.64

$ 25.42

$ 0.24

Third Quarter

Second Quarter

First Quarter

22.55

24.93

31.02

17.28

13.15

11.10

0.27

0.27

0.27

30.20 

24.97

29.18

25.48

29.00

23.11

0.24

0.24

0.22

Includes intraday stock prices.  
Fifth Third’s common stock is traded on the NASDAQ® Global Select Market under the symbol “FITB.”

FIFTH THIRD BANCORP

Corporate Address

38 Fountain Square Plaza
Cincinnati, OH 45263

www.53.com

1.800.972.3030

Investor Relations 
(For Inquiries of Shareholders Only)

38 Fountain Square Plaza
MD 1090QC
Cincinnati, OH 45263

ir@53.com

1.866.670.0468

TRANSFER AGENT

American Stock Transfer  
and Trust Company, LLC.

For Correspondence:

6201 15th Ave.
Brooklyn, NY 11219

www.astfinancial.com

1.888.294.8285

For Dividend Reinvestment  
and Direct Stock Purchase  
Plan Transaction Processing:

P.O. Box 922
Wall Street Station
New York, NY 10269-0560