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First Choice Bancorp

fcbp · NASDAQ Financial Services
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Ticker fcbp
Exchange NASDAQ
Sector Financial Services
Industry Banks - Regional
Employees 51-200
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FY2017 Annual Report · First Choice Bancorp
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2017

Annual Report

First in Speed | Service | Solutions

Letter 
from the  
Chairman  
and President

Dear Valued Shareholders, Customers and Staff:

“I invest in people. I think: people first, projects second.” – Bruno Zheng Wu, Entrepreneur  

At First Choice Bank, people are our priority. Our clients, shareholders, employees and 
community are the reason we get up each morning and also the key to our success. 
After the Bank opened in 2005, there were 16 employees and total assets of $29 million. 
Now, 12 years later, we have over 100 employees, and assets have grown to around $900 
million. We have made great strides in supporting and improving the communities that 
we serve, and we have created substantial shareholder value for our investors. That level of 
achievement can only be accomplished through the tireless efforts of people.  

The Bank’s motto is “First in Speed, Service and Solutions.” Our employees and Board of 
Directors take this to heart in everything we do, using our core values as a guide:

 Integrity: do the right thing because it’s the right thing to do

Partnership: our employees, clients, shareholders and community – we’re all in this 
together

 Strong Work Ethic: work hard to keep the Bank functioning at peak performance

Deliver on our Promises: be true to our word 

 Exceed Expectations: create enhanced value for the people we serve

Last year brought the highest annual earnings in the Bank’s history. As we finish out 
2017, we remain committed to our people – our clients, shareholders, employees and 
community – in providing even greater value in all that we do. We look forward to 
continued success together and thank each and every one of you for your ongoing trust 
and support.

Respectfully,

Peter Hui
Chairman

Robert M. Franko
President/CEO

Board  of  Directors

Peter Hui
Chairman

Phillip Thong
Vice Chairman 

Robert M. Franko
Director
President/CEO

Executive  Management

Roshan Bhakta

James Gray

Pravin Pranav

Robert M. Franko
Director
President/CEO

Yvonne Chen
EVP/Chief Financial 
Officer

Homer Chan

Fred Jensen

Uka Solanki

Yolanda S. Su
EVP/Chief Operations
Administrator

Gene May
EVP/Chief Credit Officer

Community Service

Volunteer hours:  
673 hours

Donations: $76,383

6at a

1
0
2

Glance

CRA investments: 
$4.4 million

Community Development 
Loans: $30.2 million

New Products

Greater Security for Debit Cards: SecurLOCK™ 
Equip gives cardholders the ability to control 
how, when and where their debit cards are used. 
The card can be turned off in cases of loss or 
potential fraud, and transaction and geographic 
location limits can be set.

Enhanced Services for 
Business Accounts: We offer 
Remote Deposit Capture, Cash 
Management, Courier Service and 
more to allow you to bank when 
and where it suits you best.

Awards

Five-Star Superior Rating 
by Bauer Financial 
(five consecutive years)

Premier Performing  
Bank Rating:  
Findley Reports

Innovation in Financial 
Education Award: 
Presented by Nasdaq 
and EverFi

#4 SBA Lender (by dollar volume):  
OC Business Journal as of Q1 2017 
#13 SBA Lender (by number of loans): 
OC Business Journal as of Q1 2017

OUR  NEW  Carlsbad  Branch

The next time you’re in the 

Carlsbad area, please stop 

by to say hi and see the new 

space. We are here to help!  

Contact John Harelson at  

(619) 227-2939 or visit  

www.FirstChoiceBankCA.com.

Palomar Heights Corporate Center: 5857 Owens 
Avenue, Suite 104, Carlsbad, CA 92008

First Choice Bank is excited to be opening a 
new Carlsbad branch in August 2017! With 
over 100 years of combined financial service 
experience in the local community, the 
new team, led by John Harelson, is looking 
forward to providing Carlsbad and the 
surrounding areas with all of the necessary 
banking solutions local businesses and 
individuals need to achieve even greater 
success.

“We are dedicated to serving the banking 
needs of our communities and are thrilled to 
have a new office in Carlsbad,” said Harelson. 
“Our commitment to our communities makes 
us a valuable resource for local businesses 
and individuals alike.”

Along with having banking options 
traditionally found with larger financial 
institutions, First Choice Bank maintains a 
“small bank” feel with unprecedented levels 
of efficiency in transactions, accessibility to 
banking professionals and tailored solutions 
for each client’s unique situation. The Bank’s 
motto – First in Speed, Service and Solutions 
– is truly how the Bank operates and what 
sets it apart from other financial institutions.

Pictured: John Harelson, Gary Youmans, Gene May

OUR  NEW  Carlsbad  Branch

Charity Spotlight

FCB Scholarship Program
Identifying scholastically talented youth and bringing them 
to the attention of their peers is one of the goals of the 
First Choice Bank Scholarship Program. In partnership with 
Alhambra Unified School District and ABC Unified School 
District, First Choice Bank was able to provide scholarships 
to graduating high school students who are economically 
disadvantaged and demonstrated academic excellence. This 
year, ten outstanding students were honored and received 
a total of $10,000 in scholarship funds. FCB believes that 
the most impactful way to give back to our community is to 
inspire our next generation to thrive in their education.

Sixth Annual Charity Golf Tournament
First Choice Bank had a record high donation amount from its 
Sixth Annual Charity Golf Tournament at the Industry Hills Golf Club 
on October 27, 2016. The Bank’s total donation amount of $45,600 
was matched by the Much is Given Foundation. Thanks to the 
Foundation’s generosity, the 2016 contribution to the 18 selected 
organizations totaled $91,200. 

The Bank presented the Citizen of the Year award to Liferay, Inc. 
for its ongoing commitment to helping others. Liferay, Inc. offers 
an Employee Volunteer Program (EVP) that grants each of their 
employees 40 hours per year to serve with non-profit organizations 
of their choice. Through their EVP program, over 190 non-profit 
organizations have been served, and over 13,500 hours have been 
completed. Their community outreach program inspires all of us to 
continue working to support our community.

Holiday Donations
In December 2016, First Choice Bank partnered with the Marine 
Toys for Tots Program to collect and distribute toys for the holiday 
season to less fortunate children in our community. We’re proud 
to say that three huge boxes of toys were donated by Bank 
employees and directors in support of the program! As well, for 
the first time, the Bank participated in the Sponsor Family Holiday 
Drive organized by Aviva Family & Children’s Services, a non-profit 
organization serving Los Angeles children and families in crisis. 
With the help of Bank employees and directors, we were able to 
sponsor ten local families struggling not only with holiday gifts, 
but also with basic necessities and making ends meet. We are 
grateful for the support provided by the FCB team to area families 
in need and are thankful to have had the opportunity to make 
such an impact on the lives of others.

Employee  spotlight

Loan Servicing Unit: 
Jennifer Yang, MJ 
Himmelstein, Claudia 
Suro, Daphne Chu 
and Elisa Vega. Loan 
Processing Unit: Harry 
Micolta, Alicia Madrigal 
and Tamika Carr-Gaines.
During the very busy fourth 
quarter of 2016, both units went 
above and beyond normal job 
performance due to an extensive 
mortgage loan portfolio purchase 
from another institution, and 
the transfer and boarding of an 
additional existing 93 mortgage 
loans into the Bank’s new core 
system; basically, production 
nearly doubled during this time 
period! The teams handled it 
with their usual commitment to 
excellence and dedication to the 
department and the Bank.

Business Development – Ben Buskey  
Since joining the Bank, Ben Buskey has been dedicated to 
ensuring his clients have what they need to be successful. 
He works hard to find distinctive and complete banking 
solutions for all of his customers. He takes the Bank’s motto 
of First in Speed, Service and Solutions to heart as he did 
when recently working with a potential client encountering 
rapid growth but with a financial partner that was not able 
to support that growth. Ben invited the company to meet 
with FCB management regarding moving their banking 
relationship over. The firm quickly realized that the Bank was 
exceedingly focused on customer relationships and helping 
clients grow their businesses and would be an excellent 
match. After a short underwriting period, FCB was able to get 
the client just the right financing for their needs due in no 
small part to Ben’s dedication and creativity.

Operations: Kassandra Castellanos
After the Bank completed its core conversion, Kassandra 
Castellanos (KC) was asked by Management to learn a new 
account document procedure. Instead of just learning 
the procedure, KC also created electronic file folders for 
the documentation, scanned all necessary paper account 
documents, tested and subsequently created a product 
procedures manual, and then asked if she could spearhead 
other branch employee training for it. KC demonstrated 
incredible leadership with her actions, which had a very 
positive impact on her immediate coworkers and Bank-wide. 

Business Development: Nelson Chan
Nelson Chan worked feverishly to underwrite and close a 
very complicated and complex SBA 504 loan, the largest 
in the Bank’s history, as well as for the SBA in the Orange 
County area. The transaction included two participant banks, 
the SBA, a CDC and an interim lender, and had budget and 
loan structure changes several times over a six-week period. 
There were many moving parts in the deal, requiring Nelson 
to revise the loan documents on numerous occasions while 
making sure that all parties involved were on the same 
page. He capably handled all of this and maintained a great 
attitude throughout, despite facing many obstacles and 
demands, and was able to bring the loan to a successful 
close. His dedication to getting the deal done and done 
properly was indispensable. 

Employee  spotlight

BSA Department:  
Jane Fang
Jane Fang recognized that the 
Bank’s existing Anti-Money 
Laundering software would 
soon be outpaced by increasing 
regulatory guidelines and needed 
to be upgraded to continue 
working for the Bank’s monitoring 
needs. Because of Jane’s 
diligence in researching the best 
alternative and working to get the 
new software implemented in 
a short period of time, the Bank 
was able to pass a recent AML 
Validation audit with flying colors. 
Her work ethic is an inspiration to 
the entire department. 

Project Management: Sejal Hira
After learning the Bank’s new loan portfolio 
stress testing software would not be 
sufficient by itself for what was needed, 
Sejal Hira worked very hard to create new 
stress testing spreadsheets that could be 
used immediately. She also worked closely 
with another vendor to provide an additional 
solution for the Bank that encompassed 
not only the required stress testing, but 
also upcoming regulatory requirements for 
CECL and model validation. Sejal’s efforts 
have helped to ensure that the Bank has 
workable and presentable stress tests for 
both internal and regulatory purposes. Her 
perseverance is a great example to others. 

CRA Department: Nora Perez
Nora Perez oversees Community Development services (CRA 
events, lending, donations and investments) for the Bank. In this 
role, she has spent countless hours organizing CRA activities and 
recruiting employees for event participation. In 2016, the Bank had 
an annual goal of 350 CRA volunteer hours, but with Nora’s hard 
work, we completed 675 hours, almost double our original goal 
and comparable to much larger financial institutions in southern 
California. Nora has worked very hard to promote the Bank’s CRA 
program both internally and externally, partnering the Bank with 
well-known local events such as the FDIC’s Alliance for Economic 
Inclusion and Los Angeles Saves by local banks and nonprofits. 
Her dedication is key to the Bank remaining on track with CRA 
requirements. 

Business Development: Nicole Swain 
Nicole Swain serves as Chief Banking Officer for FCB 
and oversees all business development opportunities 
for Commercial and Private Banking, but she is also 
the Bank’s top producer of new business, with a keen 
insight on figuring out her clients’ needs. One such 
client is dbest products, Inc., which Nicole discovered 
when watching an episode of Shark Tank©. Upon 
discovering the showcased entrepreneur lived in 
the same city as she did, she reached out to him on 
various social media platforms. He responded, and they 
realized they had some mutual friends, one of which 
was a long-time client of both Nicole and the Bank. The 
friend confirmed that First Choice Bank was a terrific 
financial partner, and the rest, as they say, is history!

Finance Department: Joann Yeung
Joann Yeung was instrumental in changing the 
Bank’s manual General Ledger monthly certification 
methods to an automated process. She demonstrated 
initiative and enthusiasm towards implementing the 
new automated program, working diligently with the 
implementation team, consultants and coworkers to 
finalize the GL account reconciliation processes and 
procedures. There were several complicated technical 
issues Joann had to deal with during the transfer 
process to ensure the certification program was up 
and running before the Bank’s deadline. Her positive 
attitude, commitment and accountability were the 
keys to the successful implementation of the new 
certification platform.

FCB  Employees

Administration
Yvonne Chen 
Debbie Franco 
Robert Franko 
Gene May 
Yolanda Su 

Alhambra Branch
Kitty Chung 
Ka Ling Heung 
Julia Tran 

Anaheim Branch
Vandana Gavandi 
Julie Lin 
Francesca Rivera 

C&I Lending Department
Bob Garcia 
Maggie Hender 
Paula Hernandez 
Natividado Maneja 
Joann Monserrat

Cerritos Branch
Kassandra Castellanos 
Sameena Khan 
Kevin Khuu 
Angel Leung 

Commercial Lending
Marc Amescua 
Nelson Chan 
Serena Feng 
Vanessa Gomez 
Zachary Koenig 
Lorraine Lee 
Hyun Park 
Rajeev Rangaraj 
Vincent Wong 

Credit Administration
Jimmy Choi 
Cheryl Harrison 
Sean Johnson 
Michael Martin 
Sandra Morales 
Phyllis Sison 

Finance
Stephanie Chang 
Anthony Cheung 
Nicole Flanagan 
Anthony Molina 
Jing Mu 
Joann Yeung 

Human Resources
Brooke Crockett
Pamela Montoya 

Information Technology
Justin Buerano 
Michael Kwon 
Jay Patel 

Loan Servicing
Tamika Carr-Gaines 
Daphne Chu 
MJ Himmelstein 
Alicia Madrigal 
Harry Micolta
Uschi Sherrard 
Claudia Suro 
Elisa Vega 
Jennifer Yang 

Private Banking
Benjamin Buskey 
Melissa Dowler 
John Harelson   
Kathryn Leu 
Rafael Musikul   
Shane Quezada 
Nicole Swain 

SBA
Neriza Bolor   
Lori Brown Watson   
Floyd Carlton   
Angel Chang   
Ryan Egan   
Gayle Garcia   
Dayna Herron   
Cheryl Johnson   
Davone Kumsang   
Janice LaRue   
Kate McCloskey   
Susan Montano   
Ryan Moore   
Tiffany Natividad   
Jason Peña   
Gloria Rozmajzl   
Antoinette Sanchez   
Thomas Vasquez   
Martin Wong   
Gary Youmans  

Operations Administration
Jose Bravo 
Judith Choi 
Janice Craton 
Lynn Flanagan 
Due Jung 
Kim Nguyen 
Dawn Sasaki 
Kevin Traves 

Risk & Compliance
Nikhil Bansal  
Jacky Do  
Jane Fang  
Sejal Hira  
Helen Lau  
Ashley Matyuch  
Linda Willis  
Jae Park  
Basir Patel  
Nora Perez  
Yvonne Soto 
Kwan Wong 
Grace Yang 

Rowland Heights Branch
Sheau-Wen Chi   
Fanny Wang   
James Yu   

client  spotlight

KNA Design
Every KNA concept evolves from a close collaboration 
between the KNA team and their clients – a process based 
on the company having a firm understanding of both the 
clients’ objectives and their unparalleled position within the 
hospitality industry. With 25 years’ experience across many 
of the world’s most distinctive properties, KNA exhibits 
a discerning balance of expertise and ability to execute, 
resulting in original, timeless work that is as functional as 
it is extraordinary. Knowing that First Choice Bank has a 
similar collaborative process with its clients (finding just the 
right solution for each customer every time) is the reason 
why KNA Design continues to choose FCB for all of its 
banking needs.

dbest products, Inc.
Richard Elden, recently featured on the 
television show Shark Tank, has been an 
innovator in the collapsible cart business for 15 
years and produces dozens of different carts – 
even coolers on wheels. Through his company, 
dbest products, Inc., Elden is revolutionizing the 
storage world, creating new products that fulfill 
customers’ needs and make life easier. dbest 
partnered with First Choice Bank because of 
the team’s accessibility, operational efficiency 
and true dedication to its clients.

DYE Precision
DYE Precision (DYE) is a sports technology 
firm specializing in the paintball and snow 
industries. Dave Dehaan started the company 
by producing barrels for paintball markers, 
using his garage as a workshop. From these 
humble beginnings, DYE went on to become 
one of the industry’s largest paintball 
manufacturers, offering an extensive range of 
paintball markers, loaders, team jerseys and 
casual clothing, protective gear, goggles and 
luggage. DYE’s alignment with First Choice 
Bank fits perfectly as both are focused 
on unyielding quality and making unique 
experiences possible.

UltraServ Automated Services
UltraServ Automated Services is based in Southern California and operates vending machines, micro markets, 
coffee, juice, tea, guest laundry, ATM services and promotional products customized for its customers. The 
locally-owned business was established in 2003 but has over 100 years of combined industry experience, 
working closely with its customers – over 450 hotels, offices and schools – to provide prompt service and 
superior equipment. As a preferred SBA lender, First Choice Bank is who UltraServ trusts to handle its 
financing needs.

CAMAR Aircraft Parts Co.
CAMAR Aircraft Parts Co. is a premier provider of 
first generation aftermarket military aircraft parts 
and export support services. Headquartered in 
Southern California, with a 25,000 sq. ft. state-of-
the-art warehouse, manufacturing, shipping and 
receiving facility, as well as additional centrally-
located warehouses, CAMAR delivers fast and 
accurate turnaround to its clients. The company’s 
quick response times, competitive pricing and 
timely delivery all allow for its customers’ success 
– the same high-quality service and dedication to 
clients found with First Choice Bank.   

CaseAdvance
Based in California, CaseAdvance is a funding group 
committed to helping the injured nationwide through 
pre-settlement lawsuit funding. The company 
collaborates seamlessly with its clients’ personal injury 
attorneys and delivers cash-flow assistance for clients 
as they cope with the losses and expenses associated 
with injuries. Working with First Choice Bank allows 
CaseAdvance to provide its clients with fast, efficient 
and cost-effective help when they need it most.

financial  progress

Stock  Price  (FCBK.OTC) 

Percentage of Increase over the  
last twelve months:*

S&P 500 
Dow Jones Industrial Average 
NASDAQ Composite 
OTCQX Bank Index 
First Choice Bank Stock 

*from OTC Markets (https: www.otcmarkets.com)

up 16%
up 21%
up 26%
up 33%
up 35%

Financial  data 

(IN  MILLIONS)

1000

Total Assets

$23.40

$22.45

$20.40

$19.85

$16.10

$15.40

$15.80

$863
$757
$689

$811
$708
$670

$626
$536
$512

Total Assets

Total Deposits

Total Loans

800

600

400

200

Total Deposits

Total Loans

$148
$125
$85

$85
$70
$64

$89
$70
$71

$64
$54
$37

$29
$18
$12

$440
$380
$349

$335
$290
$201

$248
$212
$128

$202
$174
$93

2005

2006

2007

2008

2009

2010

2011

2012

2013

2014

0
2015

2005

2006

2007

2008

2009

2010

2011

2012

2013

2014

2015

2016

stockholders'  equity

(in  millions)

$92

$101

$33

$32

$56

$16

$26

2010

2011

2012

2013

2014

2015

2016

1000

800

600

400

200

0

152025Stock Price7/13/20175/26/20173/31/20171/27/201711/25/20169/30/20167/29/2016Historical  Summary  of   Selected  Financial  Information

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($ in thousands, except per share, outstanding shares and ratios)

 Audited

 Unaudited

2013

2014

2015

2016

Q1 2017

Total interest income

Total interest expense

Net interest income

Provision for loan losses

Non-interest income

Non-interest expense

Income before income taxes 

Provision for income taxes 

Net income

 $15,900 

 $23,514 

 $32,457 

 $37,511

 $9,064

$2,890 

 $4,458 

 $5,647 

 $6,047

 $1,436

 $13,010 

 $19,056 

 $26,810

 $31,464

 $7,628

 $2,430 

 $2,745 

 $3,119 

 $1,740

 $2,365 

 $3,957 

 $4,027 

 $4,406

 $9,124 

 $13,291 

 $18,441 

 $20,048

 -

 $1,471

$5,492

 $3,821 

 $6,977 

 $9,277 

$14,082

 $3,607

 $1,138 

 $2,905 

 $3,884 

 $5,812

 $1,472

$2,683 

 $4,072 

 $5,393 

 $8,270

 $2,135

Dividends and accretion on preferred stock

 $47 

 -   

 -   

 -  

 -  

Net income available to common shareholders

 $2,636 

 $4,072 

 $5,393 

$8,270  

$2,135  

Net income per share (basic)

1

e
r
a
h
s

Dividend declared2

Book value per share

 $0.85 

 $0.11 

 $9.94 

 $0.98 

$0.20 

 $11.44 

 $0.92 

4%

 $1.18

4%

 $0.30

$0.20

 $13.01 

 $14.26

 $14.28

Common shares outstanding at period end

 3,266,579 

 4,919,019 

 7,105,272 

 7,112,954

 7,193,476

Total assets

Investment securities

Loans held for sales

Loans (gross)

 $440,053 

 $626,473 

 $811,942 

 $863,455

 $914,841

 $56,056 

 $41,100 

 $40,983 

 $41,465

 $45,316

 -   

 $5,484 

 $12,908 

$4,827

$7,432

 $348,696 

 $506,558 

 $656,157 

$656,341

$656,265

Allowance for loan and lease losses

 $5,749 

 $8,501 

 $11,415 

$11,599

$11,523

Deposits

 $379,692 

 $536,118 

 $708,498 

 $756,561

 $767,436

Federal home loan bank borrowings

 $27,000 

 $32,000 

 $6,000 

 -

 $40,000

Shareholders' equity

Return on shareholders' equity 

Return on assets

Net interest income total assets

Shareholders' equity to assets 

Efficiency ratio

Nonperforming assets to total assets

Nonperforming loans to total loans

Reserve for loan losses to total loans

Net charge-offs to average loans 

Total Risk-Based Capital (to risk-weighted assets)

 $32,485 

 $56,252 

 $92,435 

 $101,447

 $102,691

7.96%

0.72%

3.49%

7.38%

8.89%

0.76%

3.54%

8.98%

7.22%

0.74%

3.69%

11.38%

8.49%

1.01%

3.85%

11.75%

8.33%

0.99%

3.52%

11.23%

59.34%

57.75%

59.80%

55.89%

60.36%

0.18%

0.13%

1.65%

-0.02%

10.38%

0.00%

0.00%

1.66%

0.00%

11.23%

0.48%

0.58%

1.71%

0.03%

14.43%

13.17%

13.17%

11.65%

0.39%

0.49%

1.65%

0.23%

15.33%

14.07%

14.07%

12.42%

0.28%

0.35%

1.55%

0.01%

14.54%

13.29%

13.29%

11.88%

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a
r

Common Equity Tier 1 (to risk-weighted assets)

 n/a 

 n/a 

Tier 1 Risk-Based Capital (to risk-weighted assets)

Tier 1 Leverage Capital (to average assets)

9.13%

8.22%

9.98%

8.96%

1)  Per common share data has been adjusted for the 4% stock dividend issued to shareholders on the record as of April 15, 2015, and on the record as of 

July 1, 2016.

2) Q1 2017 $0.20 cash dividend issued to shareholders on the record as of February 8, 2017.

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
First in Speed | Service | Solutions
www.FirstChoiceBankCA.com

1.877.256.9809