Quarterlytics / Technology / Software - Infrastructure / FleetCor

FleetCor

flt · ASX Technology
Claim this profile
Ticker flt
Exchange ASX
Sector Technology
Industry Software - Infrastructure
Employees 10,000+
← All annual reports
FY2021 Annual Report · FleetCor
Sign in to download
Loading PDF…
F
L
I
G
H
T
C
E
N
T
R
E
T
R
A
V
E
L
G
R
O
U
P
L
I
M
T
E
D

I

A
N
N
U
A
L
R
E
P
O
R
T
2
0
2
1

2021
ANNUAL
REPORT

FCTG Annual Report 2021 Cover Final.indd   3
FCTG Annual Report 2021 Cover Final.indd   3

2/9/21   4:16 pm
2/9/21   4:16 pm

 
 
 
 
 
 
COMPANY VISION, PURPOSE AND PHILOSOPHIES

For our company to survive, grow and prosper for the next 100 years and beyond, we must clearly define and live  
by our vision, purpose and philosophies. We must protect and further develop our company culture and 
philosophies. Our culture must be robust and independent, with the ability to outlive our current and future leaders.

OUR VISION

OUR PURPOSE

‘To become the world’s most exciting and profitable  
travel retailer, personally delivering amazing experiences  
to our people, our customers and our partners.’

‘To open up the world for those who want to see.’

OUR VALUES

1  OUR PEOPLE

 Our company is our people. We care for our 
colleagues’ health and wellbeing, their personal  
and professional development and their financial 
security. We believe that work should be challenging 
and fun for everyone and through work we contribute 
to our community.

2  OUR CUSTOMER

 We recognise that our customers always have a choice. 
We care about personally delivering amazing travel 
experiences. This is provided with honesty, integrity 
and a great attitude. It is the key to our company’s 
success. The key measure of whether we really are 
personally providing our customers with an amazing 
experience, an amazing product and a very caring 
service is they will return again and again.

3  BRIGHTNESS OF FUTURE

 We believe our people have the right to belong to 
a Team (family), a Village, an Area (tribe) and Nation 
(hierarchy) that will provide them with an exciting  
future and a supportive working community. They  
also have the right to see a clear pathway to achieving 
their career goals. Promotion and transfers from  
within will always be our first choice.

4 

TAKING RESPONSIBILITY
 We take full responsibility for our own successes or 
failures. We do not externalise. We accept that we  
have total ownership and responsibility, but not  
always control. As a company we recognise and 
celebrate our individual and collective successes.

5  EGALITARIANISM AND UNITY

 In our company, we believe that each individual  
should have equal privileges and rights. In all our 
countries and all our businesses there should be  
no ‘them and us’.

OUR BUSINESS MODEL

1  OWNERSHIP

 We believe each individual in our company should have 
the opportunity to share in the company’s success 
through outcome-based incentives, profit share, BOS 
(franchises) and Employee and Leadership Share 
Schemes. It is important that business leaders and 
business team members see the business they run as 
their business.

2 

INCENTIVES
 Incentives are based on measurable and reliable 
outcome-based KPIs. We believe that ‘what gets 
rewarded, gets done’. A reward for producing the 
needed outcome. If the right outcomes are rewarded, 
our company and our people will prosper.

3  OUR STANDARD SYSTEMS – ONE BEST WAY
 In our business there is always ‘one best way’ to 
operate. These are standard systems employed 
universally until a better way is shown. This improved 
way becomes the ‘one best way system’. We value 
common sense over conventional wisdom.

4 

FAMILY, VILLAGE, TRIBE
 Our structure is simple, lean, flat and transparent, with 
accessible leaders. Our business model is being one of 
the world’s best and biggest small business operators. 
There is a maximum of 4 and sometimes  
5 layers. The village is an unfunded, self-help support 
group that forms an integral part of our structure.

•   Family (Teams – min 3, max 7 members) 
•  Villages (min 3, max 7 teams).
•  Tribe (Areas – min 10, max 20 teams). 
•  Nations/Brands (min 8, max 15 areas). 
•  Regions/States/Countries. 
•  Board and senior leadership team.

5  PROFIT

 A fair margin resulting in a business profit is the 
key measure of whether we really are providing our 
customers with an amazing experience, an amazing 
product and a very caring service – an experience  
they genuinely value and will pay us for.

FCTG Annual Report 2021 Cover Final.indd   4
FCTG Annual Report 2021 Cover Final.indd   4

2/9/21   4:16 pm
2/9/21   4:16 pm

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CONTENTS

Corporate directory .......................................................................................................1

Chairman's message .......................................................................................................2

FY21 results & overview ..............................................................................................4

Strategic update ................................................................................................................7

Outlook ................................................................................................................................. 12

Directors' Report ........................................................................................................... 14

Auditor’s independence declaration to the  
Directors of Flight Centre Travel Group Limited ................................... 41

Statement of profit or loss ...................................................................................... 42

Statement of other comprehensive income .............................................. 43

Statement of cash flows ............................................................................................44

Balance sheet ...................................................................................................................45

Statement of changes in equity ..........................................................................46

Notes to the financial statements ..................................................................... 47

Directors’ declaration .............................................................................................. 138

Independent Auditor's Report to the Members  
of Flight Centre Travel Group Limited .........................................................139

Shareholder information ....................................................................................... 146

Tax Transparency Report (unaudited) ...........................................................147

FLIGHT CENTRE TRAVEL GROUP LIMITED (FLT) 
CORPORATE DIRECTORY

Directors  G.F. Turner 
G.W. Smith 
J.A. Eales 
R.A. Baker 
C.M. Garnsey

Secretary  D.C. Smith

Principal registered office and place  
of business in Australia 
275 Grey Street, South Brisbane QLD 4101 
+61 7 3083 0088 
Share register  
Computershare Investor Services Pty Ltd 
200 Mary Street, Brisbane QLD 4000 
+61 7 3237 2100 
Auditor 
Ernst & Young 
111 Eagle Street Brisbane QLD 4000 
Stock exchange 
FLT shares are listed on the Australian  
Securities Exchange. 

Web address 
www.fctgl.com

KEY DATES 2021/22

August 26, 2021 
2020/21 full year results released

September 1, 2021 
Director nomination deadline

October 20, 2021  
Annual General Meeting

February 24*, 2022 
2021/22 half year results released

* Dates are subject to change and the payment of any dividend is subject to 
the Board’s discretion.
This financial report covers the consolidated financial 
statements for the consolidated entity consisting of FLT 
and its subsidiaries. The financial report is presented in 
Australian currency.

FLT is a company limited by shares, incorporated and 
domiciled in Australia.

A description of the nature of the consolidated entity’s 
operations and its principal activities is included in the 
review of operations and activities in the directors’ report.

The financial report was authorised for issue by the 
directors on 26 August 2021. The directors have the 
power to amend and reissue the financial report.

FLT endorses the ASX's Corporate Governance Principles 
and Recommendations and complies in all areas, 
apart from amalgamating the Remuneration and the 
Nomination Committee. Further information on FLT's 
compliance with the Corporate Governance Principles 
and Recommendations, including FLT’s Corporate 
Governance Statement, can be found on the company's 
website, http://www.fctgl.com/investors/governance/
corporate-governance-statement-2/

FCTG Financial Report 2021 for print.indd   1
FCTG Financial Report 2021 for print.indd   1

7/9/21   3:21 pm
7/9/21   3:21 pm

 
 
 
 
CHAIRMAN'S MESSAGE

GARY SMITH

Welcome to our 2021 fiscal year (FY21) annual report.

The 12 months to June 30 2021 was, of course, another 
incredibly challenging period for people and businesses 
globally as governments ramped up their efforts to 
mitigate the health and economic impacts of COVID-19. 
This saw most of the international travel restrictions that 
were adopted late in FY20 extended throughout FY21, 
along with curbs on other everyday activities.

In Australia, we also encountered a year of domestic travel 
upheaval, as states responded to COVID outbreaks by 
frequently closing and re-opening their borders –  
thereby creating a constantly changing and highly 
uncertain travel environment.

While this domestic and international border upheaval 
continues, causing ongoing havoc for leisure and corporate 
travellers early in FY22, we are also encouraged by:

•  Improved trading conditions in the Americas, UK and 
Europe, which are very important markets to us; and
•  The vaccination programs’ early successes globally,  

which potentially deliver a safe and sensible path to a 
near-term return to some degree of normality and to 
longer term recovery. 

EARLY PROGRESS ON THE PATH TO RECOVERY
Our recovery trajectory to date has been broadly in line 
with expectations, although we did not initially anticipate 
the rolling shutdowns and border closures that we have 
encountered in various parts of the world and particularly 
in Australia. Our FY21 underlying loss finished at just over 
$500million and was in line with the market guidance 
that we provided in May 2021, before the latest round of 
extensive lockdowns across Australia.

Sales revenue increased month-on-month throughout 
FY21, with this revenue growth offsetting the JobKeeper 
subsidy reduction in Australia at the end of the second 
quarter (Q2) and the program’s removal at the end of Q3. 
JobKeeper’s removal was premature in our view given the 
heavy domestic travel restrictions that are still in place 
some five months later and the fact that there is not yet a 
definitive timeframe for international travel’s return.  

This ability to maintain a global revenue growth trajectory 
throughout FY21 – despite regular border disruptions in 
Australia and other parts of the world – again underlines 
our business’s diversity, which we consider to be one 
of its great strengths. For example, our US businesses 
performed strongly late in Q4 and into July 2021 to offset 
the inevitable slowdown we experienced in Australia and 
New Zealand when border restrictions were again applied 
late in the year. 

Our US leisure and wholesale businesses, Liberty and 
GOGO, were profitable late in FY21 and into July 2021. 
Our Mexico business was also profitable towards the end 
of FY21, while the Americas-based Discova destination 
management business has delivered record results recently.

This is in addition to businesses that have been  
consistently profitable throughout the year like AVMIN 
(our aircraft charter division) and our United Arab Emirates 
corporate business.

Outside of the travel industry, the Pedal Group cycle 
business, which FLT has a 46.6% ownership in, continues 
to deliver record profits. The business, which expanded 
into New Zealand during the year, achieved an underlying 
$54million profit before tax for FY21, up from $18million 
during FY20, with group sales increasing to $333million 
(FY20: $199million).

FCTG Financial Report 2021 for print.indd   2
FCTG Financial Report 2021 for print.indd   2

7/9/21   3:21 pm
7/9/21   3:21 pm

As you may recall, we started FY21 with an initial goal of 
lowering our monthly operating cash outflows to $65million 
per month by July 2020 in a worst-case, zero-revenue 
environment. We successfully achieved this goal and made 
further improvements as the year progressed as covered in 
Adam Campbell’s column.

CONTINUED SIGNIFICANT INVESTMENT IN KEY 
GROWTH DRIVERS
At a time when many competitors have been forced 
to either hibernate or pare back their expenditure on 
business-critical functions, we have continued to invest 
in initiatives that will enhance our customer offerings and 
drive future growth in shareholder value. 

Strengthening our technology platforms has been a 
priority during the pandemic and we have delivered game-
changing new platforms for customers of our extremely 
successful FCM and Corporate Traveller brands, along with 
other initiatives that have been outlined in Chris Galanty’s 
and Melanie Waters-Ryan’s columns.

Within our in-destination area, the Cross Hotels & Resorts 
hotel management business has expanded into Japan 
through a master franchise agreement with Tokyo-
based AB Accommo Company Limited. The agreement 
will eventually see seven properties – from Okinawa to 
Hokkaido – trading under Cross’s Away and Cross Vibe 
brands, with the inaugural property, Away Okinawa Kouri 
Island Resort, opening last month (July). 

We have also moved to enhance our ESG (environment, 
social and governance) focus. This area is very important 
to us, our people and other stakeholders and we are 
committed to building on our ESG credentials  
moving forward.

During FY21, we released our first sustainability report after 
an internal audit of the programs we offered globally across 
our various operations. Since then, we have formed an 
internal ESG group – with senior leadership representation 
– and it will soon report back to our global leadership team 
and ultimately to our board with recommendations as to 
how we can enhance our ESG focus  from here in terms of 
clearly setting our goals, targets and accountability by way 
of reporting structure.

People are, of course, our most valuable asset and we 
continue to work hard in very challenging conditions to 
attract and retain a highly skilled  team to guide us through 
to the recovery phase.

As covered in detail in the Remuneration Report, we have 
tailored two new programs – the Global Recovery Rights 
and Post COVID Recovery Plan– to assist us in trying to 
ensure that we achieve our strategic objective of retaining 
these key people, at a critical juncture in our recovery  
and through a period of heightened risk. Our people 
– in front-end sales roles, within our support ranks and 
at executive level – have skills that readily translate to 
other industries and sectors that are less affected or are 
recovering more rapidly.

These two programs are designed to try and improve our 
ability to retain our workforce in the face of aggressive 
targeting from other less impacted sectors. Another benefit 
flowing directly from these programs, which are built on 
share right grants, is that all of our people will potentially 
be shareholders in our company, in line with our philosophy 
of encouraging everyone to have genuine ownership of our 
company and creating an even stronger alignment between 
our people’s and our investors’ interests.

ACHIEVING STRATEGIC OBJECTIVES IN LEISURE 
AND CORPORATE SECTORS
While the recovery trajectory within our businesses  
globally is fundamentally linked to the prevailing travel 
restrictions, we are generally achieving our corporate  
and leisure strategic objectives within a constrained  
trading environment. 

In corporate travel, we are winning and implementing 
large volumes of new business, while continuing to retain 
almost 100% of our customers in the FCM business thanks 
to our very compelling client offerings which fuel our 
proven organic growth model. We have also taken steps 
to transform our Corporate Traveller business through the 
Melon platform launch.

In leisure, we are diversifying our offerings by investing in 
a broader range of channels to support our smaller – but 
still highly accessible – shop network and to give customers 
additional options to access our services. At this relatively 
early stage, the evidence suggests we are maintaining 
or increasing market-share across these channels in key 
locations like Australia and South Africa, despite the almost 
complete absence of our core leisure product in those 
markets – international travel.

There is strong pent-up demand for travel – particularly 
among leisure customers, who are subject to the heavier 
restrictions that typically apply to discretionary travel. We 
are also working hard to attract new customers through 
our multi-channel offerings and expect to see market share 
gains as a result of industry consolidation.

We believe we are ready and well-placed to capitalise on 
what shapes as a major rebound when international and 
domestic borders reopen fully. 

From a financial perspective, we have maintained a lengthy 
liquidity runway, which should allow us to weather the 
current challenges and to capitalise on opportunities 
during the coming period of market recovery.

Our brand and geographic diversity will underpin our 
resilience during FY22 and beyond.

While Australia-New Zealand remains our largest region by 
sales, our profits are now significantly leveraged to larger 
overseas markets like the Americas and Europe, Middle 
East and Africa (EMEA) that are currently better placed 
to lead the global travel recovery. Within these regions, 
vaccinations are at relatively high levels and restrictions are 
being relaxed, particularly for those who are vaccinated.  

CONCLUSION
While FY22 will inevitably present its share of COVID-
related challenges, we are focused on matters that are 
within our control and start the year with renewed optimism 
that we are:

•  Making solid early progress on the path to recovery; and
•  Building strong platforms for the future by investing in 

the assets, programs and initiatives that will fast-track our 
rebound and drive future growth in shareholder value

We are generally achieving our leisure and corporate 
strategic objectives in what remains a subdued trading 
climate and are ready to capitalise on what shapes as a 
major travel rebound when restrictions are lifted and as 
travellers are cleared to again take off.

Thank you once again for your ongoing support of our 
company and our people during what has been a very 
challenging period for all of us during the past 12-18 
months. We look forward to updating you on our continued 
recovery as the year progresses and to once again fulfilling 
our company purpose of “opening up the world for those 
who want to see”.

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

3

FCTG Financial Report 2021 for print.indd   3
FCTG Financial Report 2021 for print.indd   3

7/9/21   3:21 pm
7/9/21   3:21 pm

FY21 RESULTS & 
OVERVIEW

ADAM CAMPBELL 
CHIEF FINANCIAL OFFICER

THE Flight Centre Travel Group (FLT) recorded a 
$507.1million underlying loss before tax during the 2021 
fiscal year (FY21).

While this result was in line with our FY21 guidance, we 
were disappointed to report a loss of this magnitude given 
our long pre-pandemic record of profits and year-on-year 
total transaction value (TTV) growth. Indeed, just  
18 months ago, we would have considered a loss-making 
year to be highly unlikely, given our record of trading 
profitably in the face of a wide variety of market challenges.

That was, of course, before the COVID-19 crisis arose and 
governments globally applied widespread restrictions 
that have, at best, severely hampered and, in some cases, 
completely removed our ability to sell our core products. 

This short-term reversal in fortunes does not, however, 
mean that the work that was undertaken and the 
investments that were made prior to the pandemic have 
been wasted. 

Rather, we are playing the long game by pushing ahead 
with our pre-COVID investments in business-critical 
functions and future growth drivers to ensure we emerge 
from this crisis with a leaner and more productive business 
that delivers scalable profit growth. We expect to generate 
a strong return on these COVID-period investments as 
market conditions improve.

Already, some very familiar themes from our recent past are 
re-emerging in the early stages of our recovery, specifically:

•  Our corporate business is once again underlining its 

reputation as a world leader in the sector by growing to 
win during the pandemic and generating a larger share of 
our total sales, while also laying very strong foundations 
for further organic growth

•  Our leisure business maintains its relevance to customers 
and market-share is increasing in key locations through 
a wider and stronger variety of channels operating 
alongside a smaller shop network; and

•  Our diversity remains an enduring strength, with the 
Americas business underlining its potential as a near-
term earnings powerhouse for the group by again 
delivering strong month-on-month growth

5 YEAR RESULTS SUMMARY

TTV

Revenue Margin

EBITDA

FY21

FY20 
RESTATED1

FY19

FY18

FY17

$3,945m

$15,303m

$23,728m

$21,818m

$20,109m

10.0%

12.4%

12.9%

13.4%

13.8%

$(432.3m)

$(594.3m)

$427.3m

$442.2m

$402.1m

Profit/(loss) before income tax (statutory)

$(601.7m)

$(848.6m)

$343.5m

$364.3m

$325.4m

Profit/(loss) before income tax (underlying)2,3

$(507.1m)

$(509.2m)

$343.1m

$384.7m

$329.5m

Net profit/(loss) after income tax (statutory)

$(433.5m)

$(662.2m)

$264.2m

$264.8m

$230.8m

Earnings/(loss) per share

Dividends per share4

Special dividends per share4

ROE

(217.5c)

(552.2c)

-

-

-

-

(45.3%)

(48.7%)

224.2c

158.0c

149.0c

18.1%

261.6c

167.0c

-

228.5c

139.0c

-

17.0%

16.2%

1 Restated as required for changes introduced by IFRIC Agenda Decision - Configuration and Customisation Costs in Cloud Computing Arrangements. Refer to Note 
I(b) for details.

2 Refer to note A1 segment information for reconciliation of statutory to underlying loss before tax. 

3 Underlying PBT, TTV, Income margin, EBIT and EBITDA are non-IFRS measures and are unaudited.

4 Dividends per share exclude the special dividend paid during the 2019 period. 

4 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

FCTG Financial Report 2021 for print.indd   4
FCTG Financial Report 2021 for print.indd   4

7/9/21   3:21 pm
7/9/21   3:21 pm

LOSS OF JOBKEEPER SUBSIDY MASKS  
SIGNIFICANT 2H TRADING IMPROVEMENT AND 
MOMENTUM
Underlying FY21 and FY20 losses were fairly similar, 
although some $660million in underlying losses were, of 
course, incurred in rapidly deteriorating conditions during 
the last four months of FY20 after a $150million underlying 
profit before tax for the eight months of the year.

Although underlying losses were reasonably consistent 
between the two halves of FY21, as we foreshadowed they 
would be in May, we saw tangible signs of recovery as the 
year progressed.

This recovery was built on consistent month-on-month 
sales growth, escalating during the 2H and culminating 
in a COVID-period record in June 2021, along with tight 
ongoing cost discipline. 

Sales revenue for the six months to June 30 2021 increased 
48% – or $76.3million – compared to results for the six 
months to December 31 2020 and we typically recorded 
strong Q4 rebounds globally, despite constantly changing 
conditions and travel restrictions as countries entered and 
re-emerged from lockdown.

This solid 2H sales growth comfortably outweighed cost 
growth, with expenses increasing modestly – up 8% or 
$42million – compared to the first half.

Unfortunately, a $41million reduction in retained employee 
government subsidies – mainly related to the JobKeeper 
program in Australia – during the 2H masked the healthy 
rebound in trading we experienced as the year progressed. 
While other government support packages globally 
extended throughout the year and beyond, the JobKeeper 
subsidies decreased during the Q3 and the program 
wound up ahead of the Q4. 

Statutory (actual) losses before tax improved from 
$848.6million during FY20 to $601.7million during FY21, 
with the differences between underlying and statutory 
losses again highlighted in the accompanying table. After 
tax, the company recorded underlying and statutory losses 
of $364.0million and $433.5million respectively (FY20: 
$378.5million and $662.2million).

Total transaction value (TTV) for FY21 finished at $3.9b 
(FY20: $15.3b), with revenue reaching $395.9million (FY20: 
$1.9billion).

The global corporate businesses contributed 55% of the 
company’s FY21 TTV and have generally led the recovery  
in most countries to date.

The global leisure businesses were tracking at 14% of 
historic TTV levels by the end of FY21 and have generally 
been impacted more severely by cancellations and tighter 
discretionary travel restrictions, given their much heavier 
international travel weightings and the leisure division's 
overally weighting towards the Southern Hemisphere 
(Australia and New Zealand in particular).

In a promising sign for the future, Liberty and GOGO, the 
US leisure and wholesale businesses respectively, have 
started to lead the leisure recovery and were profitable 
at times during the 2H, thanks partly to limited travel 
restrictions in these brands' core Mexico and Caribbean 
markets.

In both leisure and corporate travel, the US experienced a 
strong recovery late in FY21.

US TTV during the 2H increased month-on-month at a 
22.6% compounding rate.  

Group-wide, revenue margin was 10.0%, in line with our 
expectations but lower than our traditional levels as a  
result of: 

•  Heavier than normal domestic travel weightings; and
•  A relatively high proportion of low margin  

government business 

As travel patterns normalise and international travel 
returns, we expect revenue margin to recover to pre-
COVID levels.

The consistent sales revenue growth achieved during FY21, 
coupled with the significant US 2H rebound, have again 
highlighted our diversity, as we were able to maintain 
our recovery trajectory while other countries that would 
normally make material contributions to group results, 
particularly the United Kingdom and Australia, went in and 
out of lockdown.

Our earnings leverage towards the Americas and EMEA, 
which is highlighted in other columns, also potentially 
provides a faster path to recovery, given that travel is now 
re-opening in these regions.

ONGOING COST DISCIPLINE WHILE INVESTING IN 
KEY GROWTH DRIVERS
As outlined in Gary Smith’s column and in previous market 
announcements, we achieved our initial target of lowering 
monthly operating cash outflows to less than $65million by 
the end of July 2020 and held recurring monthly costs at 
$70million to $75million for the remainder of the year.

At these levels, we have been able to appropriately balance 
our short-term need to reduce costs to sustainable levels  
in a low revenue environment against our ongoing 
objective of preserving and enhancing our building blocks 
for future growth.

We started FY21 with a keen cost and liquidity focus – 
which were priorities during our initial response to the 
pandemic – before shifting our attention to preparing for 
growth as the year progressed by investing in platforms, 
products and people.

There are tangible signs across all areas of the businesses 
that this growth focus is already paying dividends with:

•  The corporate business winning large and high-profile 
new accounts that will trade this year and fuel future 
growth, particularly in the Northern Hemisphere, in 
addition to rolling out game changing new technology 
for customers

•  The leisure business deploying a new growth strategy, 

built around new and emerging channels that are starting 
to deliver a higher proportion of overall sales - thereby 
decreasing our traditional reliance on the shop network 
to drive growth; and 

•  In-destination business Discova securing new revenue 
streams and trading at record levels in the Americas, 
while competitors have been forced to either hibernate 
or significantly scale back their operations. Our hotel 
management company, Cross Hotels & Resorts, also 
announced a major expansion into Japan, as mentioned 
in Gary's column.

Part of our fixed cost growth as the year progressed can be 
attributed to our decision to welcome back “stood-down” 
staff in Australia after JobKeeper ended late in the Q3. 

As expected and as mentioned previously, variable 
costs also increased during the year, largely as a result 
of increased incentive payments to sales staff as revenue 
started to increase. These costs are currently tracking at 
circa 15% of revenue and are expected to increase to circa 
25% of revenue as our recovery gains momentum. 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

5

FCTG Financial Report 2021 for print.indd   5
FCTG Financial Report 2021 for print.indd   5

7/9/21   3:21 pm
7/9/21   3:21 pm

GOVERNMENT SUPPORT INVALUABLE IN 
CHALLENGING TRADING CLIMATE
Finally, I’d like to again acknowledge the various support 
packages that governments throughout the world put 
in place during these extraordinary times. During FY21, 
we recognised $236.1million in government subsidies or 
support packages as other income in our statement of 
profit or loss. 

A significant portion of this had a corresponding 
expense against it, as it was paid through to stood-down 
or furloughed employees under JobKeeper or other 
programs. In all, about $224million related to personnel, 
with some $117million being paid directly to employees and 
the remaining $107million paid to FLT to partially offset the 
wages of retained staff.

These types of programs and the access to government-
backed loans that we have secured overseas have delivered 
critical short-term assistance and saved jobs while travel 
has been grounded.

CONCLUSION
After a very challenging period, we believe we are on the 
path to recovery, with:

•  Sales increasing consistently, despite ongoing volatility in 

relation to borders

•  Vaccination levels reaching significant levels in most of 

our key markets; and

•  Governments overseas starting to remove or relax  
the restrictions that have prevented or severely  
inhibited travel

We are now a leaner and more efficient organisation 
and are ready to capitalise on opportunities in the post-
pandemic world, given our success in maintaining a strict 
cost discipline and lengthy liquidity runway, while also 
investing significantly in initiatives and strategies that will 
underpin our future growth.

Returning to profit in the short-term remains very much 
front of mind, but we will also continue to play the long 
game to deliver sustainable returns to you, our valued 
shareholders.

One-off cash costs related directly to the company's 
COVID-19 response were $200million during FY21, with 
an additional $12million, largely related to lease exits, 
expected to be incurred during FY22.

Cash burn during the 2H was between $30million and 
$40million per month and, by year-end, was mainly being 
incurred in Australia and in FLT's Global area, with the 
Americas business approaching a neutral cash position 
after its strong sales uplift late in the year. Prior to the 
lockdowns in Australia late in FY21, the company was on 
track to lower cash burn to below $30million in June 2021.

MAINTAINING A LENGTHY LIQUIDITY RUNWAY
We moved quickly as the crisis escalated late in FY20 
to become a leaner and more efficient business with a 
long liquidity runway, which has been crucial during this 
challenging period. 

At June 30 2021, FLT had total cash reserves of $1.36billion. 
Total liquidity was $941million, after deducing client cash 
and allowing for a complete unwind of working capital.

To date, client cash has exceeded $300million at all times 
during the pandemic and had built up to $331million at 
June 30 2021.

Liquidity was bolstered during FY21 through FLT’s 
$62.2million Melbourne office sale in July 2020 and the 
$400million convertible note issue, which was launched in 
November 2020 and which also allowed the company to 
restructure its debt facilities and covenants and to retire 
$100million in short-term borrowings.

During the 2H, the company also extended the 
GBP65million loan it secured under the Bank of England’s 
COVID Corporate Finance Facility (CCFF) for 12 months 
and accessed an additional GBP50million through to  
March 2022. 

We have maintained strong and positive relationships with 
our banking partners and thank them for the continued 
support. I would also like to take this opportunity to 
thank our shareholders for their strong support of our 
capital raising in FY20, as well as the participants in the 
Convertible Note issue in FY21.

FY22 – CONTINUING TO TARGET A RETURN TO 
PROFIT IN LEISURE AND CORPORATE
Predicting a timeframe for recovery remains very difficult, 
given the lack of visibility and clarity around future 
government strategies and the various vaccination 
programs’ ongoing effectiveness against new strains.

We said last year that we were targeting a return to 
breakeven on a month-to-month basis in both leisure 
and corporate travel during the 2021 calendar year on 
the basis that “domestic borders were likely to open 
permanently, and some (low risk) international travel could 
be permitted”.

This would require us to reach circa 50% of our historic 
global TTV levels in corporate and about 40% in leisure, 
in addition to requiring governments to re-open borders. 
Further commentary on our outlook and FY22 expectations 
have been included in Graham Turner’s column.

6 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

FCTG Financial Report 2021 for print.indd   6
FCTG Financial Report 2021 for print.indd   6

7/9/21   3:21 pm
7/9/21   3:21 pm

CORPORATE UPDATE 

CHRIS GALANTY 
CEO OF CORPORATE 

THE Flight Centre Travel Group’s global corporate travel 
division starts the new fiscal year in a strong position after 
again underlining its credentials as an innovative and 
disruptive world leader in the sector during FY21.

Against a backdrop of industry turmoil brought about by 
the global pandemic, our business laid the foundations for 
solid future growth by:

•  Continuing to develop two category-leading global 

brands in FCM, which targets large market and enterprise 
customers, and Corporate Traveller, which specialises in 
SME and start-ups 

•  Securing new accounts with projected annual spends in 
the order of $USD1.4billion, while retaining almost 100% 
of its large market customers – thereby fuelling future 
organic growth

•  Investing in new products and platforms for the post-
COVID world to fortify an already strong technology 
offering; and

•  Enhancing global service capabilities to ensure  

improved customer experience and greater synergies 
across countries

Within the next few months, both FCM and Corporate 
Traveller will bring to market new digital platforms that 
will deliver meaningful new benefits to customers and, at 
the same time, are likely to further disrupt legacy travel 
management companies. Both the FCM Platform and 
Corporate Traveller’s Melon platform have been “designed 
with customers for the post-COVID world” and deliver a 
proprietary end-to-end customer experience. 

These platforms draw from FLT’s widest range of air 
and hotel content and use Artificial Intelligence (AI), 
robotics and data science to produce tangible benefits, 
including faster onboarding, greater accuracy and better 
understanding of customer behaviour to streamline the 
buying process.

The FCM Platform will offer large-market customers 
the dual benefits of global consistency and flexibility in 
the form of bespoke user experiences and choice. This 
unique mix underpins the FCM Platform offering which is 
already available in China and provides the features global 
customers need along with best-in-market experiences 
tailored to the local Chinese market.

Through its proprietary Melon platform, Corporate 
Traveller will provide customers with a simple, end-to-end, 
mobile-first, consumer-grade experience, tailored for SME 
customers and with the sophistication required in the new 
world of travel in terms of duty of care, data and security.

GROWING TO WIN
Our investments in new platforms and products are part of 
a broader “grow to win” strategy that is in place within our 
business during the pandemic.

In simple terms, grow to win is about winning market-
share by retaining existing customers and winning new 
customers.  

To achieve this ongoing organic growth, which is a key 
to our longstanding success as a business, we will keep 
investing in:

•  Winning and on-boarding new customers
•  Our two key brands to ensure they become differentiated 

category winners

•  New products to ensure we address both the SME and 
large market categories with best-in-class customer 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

7

FCTG Financial Report 2021 for print.indd   7
FCTG Financial Report 2021 for print.indd   7

7/9/21   3:21 pm
7/9/21   3:21 pm

experience, which we are doing in an even stronger way 
through Melon and the FCM Platform; and

•  Productivity, data science and automation to give an 

enhanced customer experience, improve margins and 
lower our cost base

While we have reduced costs, we have not followed the 
lead of some competitors who have cut costs back to the 
bare minimum to hibernate through the crisis. This would 
deliver a faster path back to short-term profitability, but 
would also slow our medium and longer-term growth.

Instead, we choose to “invest to win” and this will see us 
re-emerge with more customers, new differentiated brands 
and two completely new products in both brands. This will 
deliver a clear growth pathway in a market that is unlikely to 
return to pre-COVID levels for several years and at a time 
when significant consolidation is taking place. 

FY21 – TRANSACTION VOLUME GROWTH 
OUTPACING TTV GROWTH IN LOW FARE 
ENVIRONMENT  
Looking back to FY21 trading, we were naturally 
disappointed to record a $122.0million underlying loss 
before tax, generated from $2.2billion in TTV, in a very 
challenging climate. We were, however, pleased with the 
recovery, particularly late in the year when trading conditions 
started to normalise in some of our larger markets.

Sales increased consistently throughout FY21, with 
transaction volumes globally approaching 50% of pre-
COVID levels by the end of July 2021.

This was despite very tight travel restrictions remaining in 
place and many companies maintaining “essential travel 
only” policies, which meant they traded at much lower 
levels than normal (in some cases less than 10% of pre-
COVID levels).

Given the very heavy restrictions on international travel, 
customer activity was more heavily weighted towards  
lower priced and shorter duration domestic travel. 
Consequently, the TTV recovery – at circa 40% of normal 
levels by year-end globally – was more subdued than the 
50% volume recovery. 

During FY21, we secured accounts globally with annual 
spends in the order of $US1.4billion, with about $US900m 
of new wins currently in the implementation stage (not fully 
onboarded or in the solution design process). Included in 
these wins are flagship accounts such as P&G and large  
and high-profile government accounts in the United 
Kingdom and France, which further diversify our global 
customer base. 

About 70% of this new business will trade in the Americas 
and EMEA, regions that are major growth drivers and 
that have solid short-term recovery prospects given that 
vaccination programs are now at advanced levels.

Our ability to win large volumes of new business and to 
retain existing customers – retention within FCM tracked 
at 98.5% during FY21 – also highlights the strength of our 
proven organic growth model. 

While we have completed strategic acquisitions in the 
corporate sector to complement this organic growth, our 
rationale in making these acquisitions has typically been:

•  To secure a small but scalable footprint in important new 

markets; or

•  To enhance our platforms and overall customer 

offerings, as evidenced by the Whereto acquisition 
during the pandemic. The Whereto technology has 
been instrumental to Melon’s creation and will help 
accelerate growth in the Americas in the short-term with 
$US140million of business already committed to booking 
via the platform

POSITIVE START TO FY22 – TARGETING RETURN  
TO PROFITABILITY
Looking ahead to the current year, recovery has escalated 
in some countries in July, despite the month typically being 
seasonally softer than June.

A number of businesses are now either back in profit or 
approaching break-even, including Corporate Traveller in 
the United States and South Africa and FCM in the United 
Arab Emirates, South Africa and Mexico. We have also seen 
rapid recent recovery in Canada, with transaction volumes 
now tracking above 50% of pre-COVID levels. 

Overall, our corporate division can reach breakeven with 
circa 50% of its traditional TTV, a target that is now within 
reach. We may, however, make further investments  
before reaching this point, which will push the breakeven 
point higher.

We believe we will see further consistent growth in 
customer activity during FY22, driven by a continuation 
in essential travel and a gradual return of C-level travel, 
meetings and general corporate travel for those who have 
been vaccinated. 

It will not, however, be business as usual. 

During the pandemic, customers’ hierarchy of needs have 
changed from:

•  Cost to duty of care
•  Offline to digital service
•  9-5 to 24/7; and
•  Simple to need for advice

This ongoing market evolution, which also includes a 
renewed focus on sustainability, will lead to increased 
demand for Travel Management Companies’ services and a 
shift away from unmanaged and supplier-direct bookings. 
Both FCM and Corporate Traveller have proprietary 
technology, backed by people, with the agility and 
adaptability to meet these changing needs and to ensure 
they benefit from market consolidation.

Within the enterprise (large market) segment, there has 
already been considerable change with only three of the 
traditional top-4 remaining. Other traditional competitors 
are struggling to keep pace with changing customer needs 
around agility, duty of care and digital investment, although 
we are also seeing some new tech-first entrants, which we 
are countering through our new platforms and products.

Overall, we believe the prospects for our corporate 
businesses are bright and we look forward to updating you 
on our progress during the year.

8 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

FCTG Financial Report 2021 for print.indd   8
FCTG Financial Report 2021 for print.indd   8

7/9/21   3:21 pm
7/9/21   3:21 pm

LEISURE UPDATE 

MELANIE WATERS-RYAN 
CEO OF LEISURE 

IT’S been an eventful year for the Flight Centre Travel 
Group’s (FLT) global leisure travel division on its dual path 
to near-term recovery and longer-term transformation.

While we take no comfort from reporting a significant loss 
for the 2021 fiscal year (FY21), we are encouraged by:

•  The progress being made towards the strategic 
objectives we are focusing on as part of the 
transformation program we initiated pre-COVID
•  The enhancements we are making to our business 

through our significant ongoing investments in our multi-
channel network and capabilities; and

•  Our recovery prospects in what currently looms as an 

improving – albeit still volatile – trading cycle

In essence, our structural changes have now been 
completed after our transformation efforts were fast-
tracked early in the pandemic, we have positioned 
ourselves for recovery by investing in and enhancing our 
offerings and we are starting to see promising early signs 
that our strategies are working.

The speed of recovery is, of course, predicated 
on vaccinations continuing to prove effective and 
governments continuing to lift travel restriction, which 
we are not yet seeing in any meaningful way in our larger 
Australia and New Zealand markets.  We are, however, 
already benefitting from a return to more normal  
conditions in South Africa and the USA, which is bouncing 
back strongly.

We also expect to benefit from the enhancements we are 
fast-tracking during the pandemic.

These enhancements have included significant and 
ongoing investments in: 

•  Our global shop footprint, which houses an experienced 

and high-calibre workforce 

•  Irresistible and unique customer offers, created by our 

product design teams

•  Repositioning and modernising the flagship Flight Centre 

brand for COVID-period and beyond customers; and
•  Platforms, specifically online and digital capabilities, 

productivity tools and new business models and channels 
that will drive future growth and productivity 

MOMENTUM BUILDING, WELL POSITIONED  
FOR RECOVERY
Looking back to FY21, TTV reached $1.5billion and was 
tracking at 14% of pre-COVID volumes by the end of the 
year. Sales tended to gradually increase, despite some 
markets continuing to be impacted by border closures  
and lockdowns. 

The Liberty business traded solidly in the USA late in 
the year, exceeding pre-COVID productivity levels and 
maintaining profitability. Similarly, the GOGO external 
wholesale business has also led the recovery to date, 
trading profitably late in FY21 and generating solid  
forward bookings.

The US leisure business overall was capturing more than 
40% of pre-COVID TTV by June 2021, with a significantly 
reduced sales force (15% of pre-COVID levels) backed by 
enhanced offerings across other channels. 

In Australia – and in most markets – demand has been 
fairly strong when borders have re-opened. Continuing 
lockdowns have, however, damaged consumer confidence 
in inter-state travel and in the Trans-Tasman bubble, which 
has now been suspended. 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

9

FCTG Financial Report 2021 for print.indd   9
FCTG Financial Report 2021 for print.indd   9

7/9/21   3:21 pm
7/9/21   3:21 pm

Historically, we relied heavily on advertising and growth in 
shop and consultant numbers to drive sales growth. While 
this model was delivering consistent TTV growth, it was 
also starting to experience a steady decline in return  
on investment.

To address this challenge, we have shifted to a new model 
designed to unlock a new era of growth and to increase 
market-share in a more cost-effective way by coupling:

•  A smaller but strong and high accessible shop network 

– in Australia, 95% of the customers who transacted with 
us in the past two years have an open Flight Centre store 
within 5kms of where they last transacted; with

•  Enhanced offerings across other new and emerging 
channels that are scalable and highly productive

The new model, which was designed pre-COVID as part of 
our transformation plan, is aligned to changing customer 
travel shopping needs, our B2B sales capabilities and 
better economic business models to complement our core 
agency model’s strengths.

Key focus areas within this model include: 

•  e-commerce, an area that we are performing very well in, 

as outlined below

•  The premium and luxury markets, which we 

predominantly service through the Travel Associates and 
Laurier Du Vallon brands; and

•  A rapidly developing area that we refer to as “HOTTE” or 
Home Of The Travel Entrepreneur, which is targeted at 
independent agents and agencies

Globally, FLT now has about 1400 independent agents 
attached to its HOTTE network, with about half currently 
trading. Almost 300 of the independent agents currently 
trading are located in North America, where the 
independent contractor model is well established.

We have also developed an enhanced call centre model, 
which should capture a higher percentage of our overall 
bookings moving forward. This is a scalable and productive 
service that provides customers with 24/7 access to  
sales consultants and support worldwide, while also 
providing the company with flexible infrastructure that 
can shift from country to country and in line with seasonal 
trading patterns.

E-COMMERCE SALES INCREASING AND POISED 
FOR FURTHER GROWTH
In line with this new growth strategy, the e-commerce 
channel has significantly increased its share of both FLT’s 
business and the overall market in Australia, as we continue 
to enhance our online offerings in terms of content, 
capabilities, connections to other channels and pricing.

During FY21, online leisure gross TTV globally topped 
$300million – roughly 20% of the group’s Leisure total – 
with the flightcentre.com.au website generating 29% of the 
brand’s Australian gross TTV.

On a very positive note, we are achieving our strategic 
objective of capturing a larger share of both the on  
and offline leisure markets in Australia, with industry  
data showing:

•  An increase in Australia online (intermediary) market-
share by 8% to 25%, with record online transaction 
numbers on flightcentre.com.au in some months before 
further lockdowns were implemented; and

•  Continued dominance in the Australian Leisure Offline 
Travel Intermediaries sector, where our market-share 
now exceeds 40%, despite our core international 
travel product not being available for sale. Industry 
consolidation will undoubtedly lead to further growth 
opportunities as international travel returns, given 
international sales normally make up 80% of our shop 
network turnover

The New Zealand business, which also had a heavy 
international travel weighting pre-COVID, benefitted from 
solid uplifts in bookings when the Trans-Tasman and Cook 
Island bubbles opened late in the year. 

The South Africa business has performed solidly, given the 
country’s ongoing battles to bring COVID-19 under control. 

Recovery was fairly modest in both Canada and the UK 
until recently, although both countries have made strong 
progress with their vaccination programs which has 
improved the travel outlook. The UK recently reopened its 
travel corridors after closing them in January 2021, while 
Canada has just reopened its border to fully vaccinated 
Americans for the first time in 16 months, although the US 
has not yet reciprocated.

FORTIFYING A HIGH-PROFILE BUSINESS WITH A 
LONG PROFIT HISTORY
The changes we are making are ultimately geared towards 
ensuring our global leisure business, which has consistently 
generated record TTV, remains both highly relevant to 
customers and a key contributor to the group’s profit.

Immediately prior to the pandemic (FY19), the Australian 
leisure business was far and away our most profitable 
business globally, as well as being the largest contributor 
to group sales in a year when the global leisure division 
generated almost $14billion in TTV. In addition to Australia, 
the leisure business was also the major profit contributor 
in New Zealand and South Africa, the two other countries 
where we have mass-market leisure offerings.

The leisure division’s overall contribution to group profit 
was, however, being adversely impacted by loss-making, 
break-even or low profit businesses in the United Kingdom, 
the Americas and Asia. Some of these businesses have 
now closed, while others have scaled back to a more 
appropriate size.

On a promising note, we are seeing pleasing recovery in the 
USA, with the scaled back Liberty and GOGO businesses 
consistently profitable recently, as mentioned above.

NEW GROWTH MODEL IN PLACE AND  
PROVING SUCCESSFUL
One of the other challenges that we are addressing is cost-
effective growth. 

10 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

FCTG Financial Report 2021 for print.indd   10
FCTG Financial Report 2021 for print.indd   10

7/9/21   3:21 pm
7/9/21   3:21 pm

Recent developments within this channel include:

•  The Jetmax online travel agency (OTA) brands, BYOJet 
and Aunt Betty, securing a global agreement that will 
allow them to offer their discounted international airfares 
to travellers in new markets globally via the Google 
Flights platform; and

•  StudentUniverse becoming part of Amazon’s Prime 
Student offering, which means the online youth and 
student travel marketplace can distribute exclusive flight 
and hotel offers to Amazon Prime Student members in 
the United States

By 2024, we expect more than 20% of our total leisure sales 
globally will come from online channels, compared to circa 
7% in FY19. Sales through our traditional shop network are 
likely to represent some 65% of TTV by FY24, compared 
to 93% during FY19, with the balance to come through the 
new call centre model and the HOTTE offering.

CONCLUSION
In summary, we continue to weather the challenges posed 
by COVID-19 and expect to emerge from this crisis in a 
relatively strong position.

We continue to enhance our brands, deals, products, 
platforms and offerings and are seeing positive 
momentum, particularly when government policies change 
and customers are permitted to travel either domestically 
or internationally. 

In our large leisure markets, we are generally increasing 
market-share through our enhanced multi-channel 
offerings, which points to successful execution of one of 
our key strategies and creates further optimism about our 
ability to contribute significant profits to the group as the 
recovery gains momentum.

In finishing, I would like to make special mention of our 
leisure consultants, who have worked tirelessly during the 
pandemic to help customers secure refunds or change 
their travel plans – in some instances many times over. In 
Australia alone, our consultants have now secured in the 
order of $1.4billion in refunds from suppliers.

I would also like to thank customers for their ongoing 
support and for their patience, particularly in the early 
stages of the pandemic when new systems and processes 
were finetuned and implemented in the face of a  
never-before seen and prolonged disruption to global 
travel patterns.

FCTG Financial Report 2021 for print.indd   11
FCTG Financial Report 2021 for print.indd   11

7/9/21   3:21 pm
7/9/21   3:21 pm

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

11

OUTLOOK

GRAHAM TURNER 
CHIEF EXECUTIVE OFFICER

AFTER an incredibly challenging past 18 months, FLT has 
started the new fiscal year with renewed confidence.

This might seem counter-intuitive, given the magnitude of 
our FY21 losses and that large parts of Australia are again 
in lockdown, but it is based on tangible evidence that:

•  Our recovery gained momentum as the year progressed
•  Market conditions appear to be improving in most 

countries, particularly in the United States, Canada and 
the United Kingdom, countries that are traditionally 
material profit contributors to our company and that will 
be the major beneficiaries of the new corporate accounts 
we are winning

•  We are bringing new products and technology platforms 

to market to enhance the customer experience; and
•  We are leaner and more productive and well placed 

to benefit in both the corporate and leisure sectors as 
the travel industry globally takes off again after being 
grounded for a lengthy period

Of course, there cannot be any guarantees in the face of 
a never-before-seen threat and given that our short-term 
recovery trajectory is tied to factors that are beyond our 
control – specifically government policies and COVID-19 
vaccination programs continuing to prove effective. 

TARGETING A RETURN TO MONTHLY LEISURE AND 
CORPORATE TRAVEL PROFITABILITY DURING FY22
Amid this uncertain climate, we continue to target a return 
to profitability in monthly trading in both our leisure and 
corporate travel divisions during FY22. The exact timing 
is uncertain and remains largely in government hands, 
given it is intrinsically linked to border re-openings and the 
removal of travel restrictions. 

We are, not, therefore currently in a position to provide 
specific FY22 guidance, given this uncertainty.

Assuming vaccination programs continue to prove 
successful, we expect these restrictions will gradually and 
selectively ease as the year progresses and as countries 
open back up for business in safe and sensible ways – 
initially through travel corridors or bubbles. We do not 
need a full resumption of international travel to return to 
profitability, although we do think a meaningful recovery is 
possible in the short to medium-term.

As we said last year, when we initially outlined our recovery 
expectations, profit projections were based on domestic 
borders in Australia reopening and staying open and some 
international travel resuming. While we have not yet seen 
this in Australia, we have now started to see progress in 
other countries, with a number of international borders 
re-opening and potentially providing a material uplift in 
the near-term. At the time of writing, travel had started 
to resume on the USA-UK and USA-Canada routes (one-
way bubbles) and within Europe. Further re-openings are 
happening, including Canada-UK (Sept 7) and Germany-
Singapore (Sept 8).

A full resumption of US-UK travel would deliver material 
benefits to our company given that this route alone 
represented circa 25% of FLTs air TTV from the UK and 6% 
of overall US TTV pre-COVID.

Other government policy changes that have been 
contemplated recently could also deliver significant 
benefits. For example, fewer restrictions for vaccinated 
travellers, including the ability to avoid lengthy and 
expensive isolation or hotel quarantine requirements, 
would remove one the major factors that has, to date, 
hampered travel recovery.

To reach break-even, we need to generate some 50% of our 
traditional TTV in corporate and circa 40% in leisure. This is 
based on current spend, which means the percentages will 

12 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

FCTG Financial Report 2021 for print.indd   12
FCTG Financial Report 2021 for print.indd   12

7/9/21   3:21 pm
7/9/21   3:21 pm

increase if we decide to increase the investments we are 
making in the business to generate stronger future returns.

Secondly, travel restrictions are being relaxed or removed 
in various locations, as highlighted earlier in this column.

Before outlining the internal and external factors that give 
us renewed confidence about our prospects for FY22, I 
would like to thank you and other shareholders for your 
support. We remain very focussed on improving returns  
in the short-term, but also continue to build for the future  
at a time when others are unable to invest significantly in 
their offerings. 

EXPECTING STRONG RETURNS ON PANDEMIC-
PERIOD INVESTMENTS
Looking within our own business, we are expecting 
tangible returns on the pandemic-period investments  
we have made in more favourable trading conditions 
during FY22.

We are now a leaner and more efficient organisation with 
a stable cost base and solid global revenue momentum, 
despite many of our businesses still being impacted by 
travel restrictions which means we are well placed to 
benefit as the cycle improves.

In both the corporate and leisure travel sectors, we are 
successfully executing our productivity strategies and 
achieving our operational objectives.

We have continued to invest in our key growth drivers, 
including our people, platforms and products – during the 
pandemic, an immensely challenging period that has led 
(and will inevitably lead) to further market consolidation. 
While we too have changed to adjust to this never-before-
seen trading climate, we have focussed on protecting our 
key assets and we should be well placed to benefit from 
this consolidation in the months and years ahead.

Travel will inevitably be more complex in the post-COVID 
world and customers will require more assistance as they 
navigate new requirements and seek to understand any 
restrictions that may still apply. In this type of environment, 
our people’s knowledge and our enhanced systems will 
prove invaluable at every step of the customer journey.

Our brand and geographic diversity have shielded our 
company from some of the challenges others have faced, 
while also potentially fast-tracking our recovery given our 
earnings leverage to countries and regions with strong 
recovery trajectories.

For example, about 54% of our pre-COVID group earnings 
came from the Americas and EMEA – regions that have 
well-advanced vaccination programs, fewer restrictions in 
place and solid sales momentum. The Americas and EMEA 
also stand to benefit significantly from the large pipeline  
of corporate accounts won during FY21 (circa $US1.4billion), 
with some 70% of this new business set to trade in the  
two regions.

In addition, there is very significant potential upside 
in markets like Australia and New Zealand, which are 
particularly important to our leisure division and which 
remain under very heavy restrictions perhaps until the  
FY22 Q2.

TRAVEL INDUSTRY POISED FOR RAPID  
TAKE-OFF AS MORE FAVOURABLE MARKET 
CONDITIONS EMERGE
Several lead indicators point to the possibility of a fairly 
rapid travel industry take-off.

Firstly, vaccination programs are gaining significant 
momentum. By the middle of this month (August), almost 
5billion doses had been administered globally – enough 
to fully vaccinate more than 30% of the global population 
– and more than 50% of the adult populations had been 
vaccinated in several key FLT countries, including the USA, 
Canada and the UK (Source: Bloomberg). 

Thirdly, consumers are ready and able to travel as soon as 
governments allow them to, with confidence recovering 
rapidly, savings at or near all-time highs – Moody’s 
Analytics recently released data showing that $US5.4trillion 
in excess savings had been banked during the pandemic 
globally – and significant pent-up demand evident.

According to a survey we conducted in mid-August, almost 
a quarter of the respondents hoped to travel within a 
month of COVID-19 being contained, while a global survey 
conducted by the International Air Transport Association 
(IATA) during the FY21 Q3 found that 57% of travellers 
planned to take-off within two months of COVID-19 being 
brought under control.

Fourthly, suppliers are looking to stimulate demand.

Airlines are rapidly ramping up capacity to capitalise 
on opportunities when international borders open. 
For example, US carrier JetBlue announced plans to 
launch services between New York’s JFK Airport and 
London’s Heathrow within days of the US-UK reopening 
announcement, with the US allowing reciprocal travel rights 
and with a lead-in one-way fare of just $US202.

AUSTRALIA STARTING TO PROGRESS ON THE 
PATHWAY TO FREEDOM
While our near-term prospects look positive in many 
markets, conditions in Australia are again challenging early 
in FY22, with large parts of the country back in lockdown.

As lockdown frustration has intensified and as the costs 
– financial, mental and emotional – have skyrocketed, 
attention has turned to finding more sustainable ways to 
safely and sensibly navigate our way out of the pandemic 
and to return to a degree of normalcy in our everyday 
lives, while protecting the vulnerable and minimising 
hospitalisations.  

This will help prevent us from being rapidly left behind 
the rest of the western world in our freedoms through 
random lockdowns, tight restrictions on normal activities 
and widespread border restrictions at a time when other 
countries are opening back up.   

The near-term solution, as things currently stand, is 
obviously the vaccination program and it is finally starting 
to gain more meaningful momentum, which increases the 
prospects of travel and other restrictions being lifted in the 
not-too-distant future, as highlighted earlier in this column. 

We are, of course, dealing with a never-before-seen 
challenge that is evolving, so there can be no guarantees.  
There is, however, cause for optimism that we can return to 
a more normal life in the near-term assuming vaccinations 
continue to prove successful in minimizing the virus’s 
spread and reducing hospitalisations and fatalities.   

CONCLUSION
After a very challenging 18 months, we start the new fiscal 
year with solid foundations and recovery prospects in what 
looks to be an improving global market for both leisure and 
corporate travel.

We continue to target a return to profitability during the 
year, based on:

•  Our current recovery trajectory; and
•  An expectation that international travel continues to 

gradually return and Australian domestic borders reopen 
and remain open

There are, of course, some uncertainties, including  
the Delta strain and government reactions to it, given  
it has predominantly impacted those who have not  
been vaccinated.

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

13

FCTG Financial Report 2021 for print.indd   13
FCTG Financial Report 2021 for print.indd   13

7/9/21   3:21 pm
7/9/21   3:21 pm

Your directors present their report on the consolidated entity (referred to hereafter as the group) consisting of Flight 
Centre Travel Group Limited (FLT) and the entities it controlled at the end of, or during, the year ended 30 June 2021.

PRINCIPAL ACTIVITIES

The group’s principal continuing activities consisted of travel retailing in both the leisure and corporate travel sectors, 
plus in-destination travel experience businesses including tour operations, hotel management, destination management 
companies (DMCs) and wholesaling.

There were no significant changes in the nature of the group’s activities during the year.

SIGNIFICANT CHANGES IN STATE OF AFFAIRS

Apart from the impact of COVID-19 and capital raisings outlined throughout the report, there was no other significant 
change in the group’s state of affairs during the year.

LIKELY DEVELOPMENTS AND EXPECTED RESULTS OF OPERATIONS

Information on likely developments in the group’s operations and the expected results of operations has been included in 
the Corporate Update column on pages 7 to 8, Leisure Update column on pages 9 to 11 and Outlook column on pages 12 
to 13 of this report.

DIVIDENDS – FLIGHT CENTRE TRAVEL GROUP LIMITED

Dividends paid to members during the financial year were as follows:

Final ordinary dividend for the year ended 30 June 2019 of 98.0 cents (2018: 107.0 
cents) per fully paid share

Interim ordinary dividend for the year ended 30 June 2020 of 0.0 cents (2019: 60.0 
cents) per fully paid share

Special dividend for the year ended 30 June 2020 of 0.0 cents (2019: 149.0 cents)  
per fully paid share

2021 
$'000

 -   

 -   

 -   

 -   

2020 
$'000

 99,097 

 -   

 -   

 99,097 

On 27 February 2020, FLT determined to pay an interim dividend for the period ended 31 December 2019. On  
25 March 2020, the interim dividend was cancelled due to the significant financial impact of COVID-19 on the  
company and the need to preserve cash.

The directors have determined it is not prudent to pay a final dividend for the year ended 30 June 2021 due to the 
ongoing COVID-19 uncertainty.

MATTERS SUBSEQUENT TO THE END OF THE FINANCIAL YEAR

No material matters have arisen since 30 June 2021.

ENVIRONMENTAL REGULATIONS

The group has determined that no particular or significant environmental regulations apply to it.

REVIEW OF OPERATIONS – OVERCOMING OPERATIONAL RISKS

A review of operations, operational risks, financial position, business strategies and details of FLT’s outlook for 2021/22 are 
included on pages 2 to 13 of this report.  

14 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

FCTG Financial Report 2021 for print.indd   14
FCTG Financial Report 2021 for print.indd   14

7/9/21   3:21 pm
7/9/21   3:21 pm

DIRECTORS’ REPORTINFORMATION ON DIRECTORS

The following persons were FLT directors during the financial year and up to the date of this report:

DIRECTOR

EXPERIENCE AND DIRECTORSHIPS

G.W. Smith

BCom, FCA, 
FAICD

Age: 61

J.A. Eales

BA, GAICD

Age: 51

R.A. Baker

FCA, GAICD 
BBus 
(Accountancy)

Age: 63

C.M. Garnsey

OAM

Age: 61

G.F. Turner

BVSc

Age: 72

FLT director since 2007. Gary has vast tourism 
industry experience and has served on a diverse 
range of boards and tourism industry related 
bodies during the past 30 years. Gary is a Fellow 
of the Australian Institute of Company Directors 
and the Institute of Chartered Accountants. He is 
also a director of Michael Hill International Limited 
(from Feb-16) and National Roads and Motorists' 
Association Limited (the NRMA) (from Feb-19).

FLT director since 2012. Chairman of Trajan 
Group Holdings Ltd (from Mar-21) and De Motu 
Cordis Pty Ltd (from Jan-20). Director of Magellan 
Financial Group Ltd (from Jul-17), Executive 
Health Solutions (from Jun-15) and FUJIFILM Data 
Management Solutions Pty Ltd (from Jan-14).

FLT director since 2013. Former audit partner 
of PricewaterhouseCoopers, with experience 
in the retail, travel and hospitality sectors. 
Chairman of Rightcrowd Limited (from Aug-17), 
Goodman Private Wealth Ltd (from Oct-14), and 
NeuroSensory Limited (from Dec-19). Board 
member of Apollo Tourism & Leisure Limited 
(from Jan-19). Pro bono roles include chairman  
of the Archdiocesan Development Fund, Catholic 
Archdiocese of Brisbane (from Jan-18), and 
chairman of the audit and risk committee of 
Australian Catholic University Limited  
(from May-15).   

FLT Director since Feb-18. Chairman and 
independent director of Australian Wool 
Innovation Limited and non-executive director  
of Seven West Media, Magellan Financial 
Group Ltd and Laser Clinics Australia. Extensive 
experience in Australian retail industry, marketing 
and distribution. Former advisory roles include 
advisor to Federal Minister for Trade and 
Investment, Australian Fashion Week, Melbourne 
Fashion Festival and CSIRO. Former executive 
director of Just Group Limited (2012-2017).

Founding FLT director with significant experience 
in running retail travel businesses in Australia, 
New Zealand, USA, UK, South Africa, Canada 
and Asia. Director of the Australian Federation of 
Travel Agents Limited (from Sept-05).  

DIRECTORS' INTERESTS IN 
SHARES OF FLT AS AT DATE 
OF THIS REPORT

ORDINARY SHARES

 23,621 

 11,875 

 6,457 

 5,168 

SPECIAL 
RESPONSIBILITIES

Independent 
non-executive 
chairman

Remuneration 
& nomination 
committee member

Audit and risk 
committee member

Independent non-
executive director 

Remuneration 
& nomination 
committee chairman

Audit and risk 
committee member

Independent non-
executive director

Remuneration 
& nomination 
committee member

Audit and risk 
committee chairman

Independent non-
executive director

Remuneration 
& nomination 
committee member

Audit and risk 
committee member

Managing Director

 16,639,027 

No directors held interests in share rights, options or performance rights during the year (2020: nil).

FCTG Financial Report 2021 for print.indd   15
FCTG Financial Report 2021 for print.indd   15

7/9/21   3:21 pm
7/9/21   3:21 pm

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

15

SKILLS AND EXPERIENCE

The current mix of skills and experience represented by the directors during the period, is as follows:

Travel or retail industry

Senior executive

Finance/capital markets

Audit/accounting

Legal*

Regulatory/public policy

International markets

Strategy/risk management

Governance

Marketing/communications

Technology/IT*

G.W. SMITH

J.A. EALES

R.A. BAKER

C.M. GARNSEY

G.F. TURNER





























































* For expertise in areas not listed above, the directors seek expertise within FLT and externally where appropriate. 

COMPANY SECRETARY
The company secretary, Mr D.C. Smith (B.Com, LLB) joined FLT in 2002, and was appointed as company secretary 
in February 2008. Mr Smith has over 22 years legal experience. Mr Smith is also the general manager of mergers & 
acquisitions with FLT. Prior to joining FLT, Mr Smith held positions with Wilson HTM, Blake Dawson (now Ashurst) and 
Clayton Utz.

MEETINGS OF DIRECTORS

The number of meetings of the company’s board of directors and of each board committee held during the year ended 30 
June 2021 and the number of meetings attended by each director were:

G.W. Smith

J.A. Eales

R.A. Baker

C.M. Garnsey

G.F. Turner

COMMITTEE MEETINGS

FULL MEETINGS OF 
DIRECTORS

AUDIT & RISK

REMUNERATION & 
NOMINATION

A

16

16

16

16

16

B

16

16

16

16

16

A

4

4

4

4

*

B

4

4

4

4

*

A

3

3

3

3

*

B

3

3

3

3

*

A = Number of meetings attended

B = Number of meetings held during the time the director held office or was a member of the committee during the year

* = Not a member of the relevant committee

16 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

FCTG Financial Report 2021 for print.indd   16
FCTG Financial Report 2021 for print.indd   16

7/9/21   3:21 pm
7/9/21   3:21 pm

DIRECTORS’ REPORTOVERVIEW

JOHN EALES 
REMUNERATION AND NOMINATION 
COMMITTEE CHAIRMAN

AS FLT’s RNC chairman, I present your company’s FY21 
Remuneration Report.

For the second successive year, I find myself writing 
this introduction at an extraordinary time, as the world 
continues its efforts to bring the COVID-19 pandemic  
under control.

Some 18 months have now passed since most countries 
closed their borders and implemented a variety of other 
never-been-seen measures to slow the virus’s spread and 
to ultimately save lives, ahead of the development and 
introduction of effective vaccinations. 

While these vaccinations have now arrived, the widespread 
international and, in some cases, domestic border closures 
that were initially used as part of the attempts to ringfence 
the virus have remained in place, along with curbs on other 
activities that were traditionally part and parcel of our 
everyday lives.

The effects have touched all areas of society and have 
deeply impacted our company and its key stakeholders, 
given that leisure and corporate travel plans have been 
temporarily abandoned or significantly curtailed. Only now 
is international travel threatening to take off again in any 
meaningful way, as some governments start to explore safe 
and sensible ways to reopen to the world.

The ensuing confusion and uncertain environment have 
challenged all businesses in many ways, including how they 
manage remuneration in a fit-for-purpose manner within 
their organisations.

FOCUS ON RETAINING KEY PEOPLE WHO ARE 
CRITICAL TO FLT’S RECOVERY
As reported last year, we moved swiftly and decisively 
and made some incredibly tough decisions as the crisis 
escalated to lower our cost base to a sustainable level in an 
abnormally low revenue environment and with little visibility 
around the recovery timeframe. 

This cost focus was balanced against the need to maintain 
key assets and critical intellectual property (IP) to ensure 
that our ability to recover was not compromised. Our 
key assets and IP are our people and thanks partly to 
government support programs like JobKeeper in Australia, 
which unfortunately ended before the recovery could 
gain any real momentum, we were able to retain a very 
significant part of this IP in the form of a high-quality 
workforce.

Given that these people have skills that readily transfer 
to other less affected sectors and industries, ensuring we 

REMUNERATION REPORT GLOSSARY
•  BOS: Business ownership scheme
•  CEO: Chief executive officer
•  CFO: Chief financial officer
•  EBIT: Earnings before interest and tax
•  EGM: Executive general manager
•  EMEA: Europe, Middle East and Africa
•  EPS: Earnings per share
•  ESP: Employee Share Plan
•  FLT: Flight Centre Travel Group Limited
•  FY: The fiscal year
•  GRR: Global Recovery Rights
•  KMP: Key management personnel
•  KPIs: Key performance indicators, the basis for FLT’s STIs
•  LSL: Long Service Leave
•  LTRP: Long Term Retention Plan

•  MDs: Managing director
•  NEDs: Non-executive directors
•  PBT: Profit before tax
•  PCRP: Post-COVID-19 Retention Plan
•  RNC: FLT’s Remuneration and Nomination Committee
•  SBP: Share based payments
•  STIs/LTIs: Short-term incentives/long-term incentives
•  Targeted Packages: The packages KMP are offered at 
the beginning of each year and consisting of base pay, 
superannuation and targeted STI earnings

•  Taskforce: FLT’s global executive team, consisting 
of Graham Turner, Adam Campbell, Chris Galanty, 
Melanie Waters-Ryan, James Kavanagh, Charlene 
Leiss, and Steven Norris

•  TIP: Transformation Incentive Plan

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

17

FCTG Financial Report 2021 for print.indd   17
FCTG Financial Report 2021 for print.indd   17

7/9/21   3:21 pm
7/9/21   3:21 pm

retain them now – at a critical junction in our recovery –  
has become an ongoing strategic priority. Accordingly,  
we have introduced two targeted programs – the GRR 
and the PCRP – to encourage our people to continue their 
careers with us during the recovery phase and to thank 
them for their efforts in very trying conditions and while 
their earning potential has been significantly hampered 
during the past 18 months.

These one-off programs are aligned to our strategic 
objectives of:

•  Retaining employees at all levels who will be critical to 
our recovery and the creation of future shareholder  
value. The PCRP targets key executives globally, while  
the GRR is available to all other employees (excluding  
FLT directors); and

•  Tightly controlling cash costs in what continues to be a 
low revenue environment, given that both programs are 
built around grants of share rights that will vest in the 
future if the participant continues his or her career with 
FLT, as outlined on page 28 of this report.

Before delving deeper into this year’s Remuneration 
Report, I would like to acknowledge our people’s efforts 
during what has been a very challenging period. This 
includes the 8000 people who have continued with us and 
those who departed during FY21. 

We have sought to maintain close contact with those who 
have moved on, through the alumni program that our 
Peopleworks area has championed, with a view to keeping 
them informed of developments and alerting them to 
current and future opportunities that could arise should 
they be interested in returning to our business. On another 
positive note, approximately 40% of consultants in Australia 
over the last few months of FY21 have come from alumni, 
and a healthy number of former employees have elected to 
remain in the industry by becoming part of our expanding 
network of independent contractors globally.

TABLE 1: KMP TENURE - SUCCESSFULLY DEVELOPING AND RETAINING KEY PEOPLE

OVER-ARCHING REMUNERATION  
OBJECTIVES RETAINED
Within this report, we have outlined our traditional model, 
along with the temporary alterations we have made during 
the pandemic, to help shareholders understand both the:

•  Tailor-made structures and philosophies that we have 

designed and implemented over the years to meet our 
short and longer-term strategic objectives; and
•  The modifications that we feel are necessary to 

strengthen the alignment between executive and 
shareholder interests within the current extraordinary 
trading climate, given the volatility and the lack of 
visibility around timeframes for restrictions to be lifted

Importantly, our over-arching objectives are unchanged 
as we continue to focus on four factors that commonly 
underpin most remuneration structures and best practice, 
namely: 

•  Attracting and retaining key people. Our success in 
this area is again highlighted in Table 1, which shows 
the experience and tenure of Graham Turner’s global 
leadership team 

•  Recognising and rewarding people appropriately for 

their achievements in growing the business and helping 
it achieve the long-term strategic objectives that have 
consistently delivered sustainable growth to shareholders

•  Delivering simple, sensible and transparent incentive 

structures; and

•  Providing people with the opportunity to invest in their 
company through long-term share ownership, which in 
turn ensures they adopt the behaviours and implement 
the strategies that deliver long-term wealth creation for 
shareholders, rather than over indexing on short-term 
performance. With the introduction of the GRR and the 
PCRP, all employees will become owners.

EXECUTIVE

AGE

TENURE

FIRST FLT ROLE

40 years

CEO, Founder

14 years

Risk & Audit

CURRENT FLT ROLE

CEO, Founder

CFO

Graham Turner

Adam Campbell

Chris Galanty

Melanie Waters-Ryan

James Kavanagh

Charlene Leiss

Steven Norris

72

46

47

54

43

51

44

24 years

Flight Centre Putney (UK)

CEO - Corporate

34 years

Flight Centre Queen Street (QLD)

CEO - Leisure

17 years

Campus Travel account manager

MD - Australia

25 years

Sales administrator (Garber Travel)

MD - The Americas

19 years

Flight Centre Uxbridge (UK)

MD - EMEA

A COMMON-SENSE SYSTEM THAT IS  
PURPOSE-BUILT AND ALIGNED TO FLT’S  
STRATEGIC OBJECTIVES
Those who follow our company closely will know that we 
value common-sense over conventional wisdom, which 
means that we take a common-sense approach to business 
rather than adopting conventional, off-the-shelf policies 
that are neither aligned to our strategic objectives nor our 
core philosophies.

This applies to our remuneration structures which are 
simple and purpose-built to suit our specific requirements. 
As a result, they differ in various ways to the models that 
other companies typically adopt.

The key differences between FLT’s tailor-made 
remuneration system and traditional models have again 
been summarised in Table 2 on page 19.

18 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

We regularly engage with industry bodies, special interest 
groups and other stakeholders to ensure they understand 
the remuneration structures and to ensure they remain 
fit-for-purpose. Generally, shareholders have responded 
positively to our remuneration system and the policies, 
beliefs and governance structures which underpin it, 
with the largest vote against our remuneration report 
representing just 5.85% of our issued capital (2007).

We also regularly benchmark earnings to ensure 
remuneration packages are competitive and appropriate. 
A benchmarking exercise was conducted during FY21, as 
detailed on page 22.

FCTG Financial Report 2021 for print.indd   18
FCTG Financial Report 2021 for print.indd   18

7/9/21   3:21 pm
7/9/21   3:21 pm

FY21 OUTCOMES AND FY22 EXPECTATIONS
As outlined in last year’s Remuneration Report, various 
changes were implemented within KMP pay structures 
during FY21 as part of the company’s ongoing response to 
the COVID-19 challenge. 

These changes saw:

At this stage, executives have again elected to forgo all 
STIs during FY22, which would see them earn the floor 
in their targeted remuneration packages (set at 90%) for 
the year. The RNC will, however, review this situation as 
the year progresses and may re-introduce STIs if market 
conditions improve significantly and if recovery is faster 
than expected.

•  KMP (excluding NEDs) paid at 75% of their targeted 
salaries for the FY21 first quarter and at 90% for the 
remainder of the year. During FY20, KMP also elected 
to receive reduced pay as the crisis escalated and were 
paid at 50% of normal levels during the fourth quarter, 
meaning earnings typically increased slightly year-on-
year, but remained below targeted levels

•  No executive STIs offered during the year (STIs were paid 

to front-end sales staff)

CONCLUSION
In all areas of its business, FLT has continued to refine its 
structures and offerings to meet the short-term challenges 
brought about by the pandemic and to ensure it is well 
placed to recover when conditions improve. This is clearly 
evidenced by the changes the company has made to its 
remuneration structures to ensure they align with FLT’s 
short and longer-term strategic objectives.

•  NEDs paid 90% of their normal directors’ fees for the first 

quarter and 100% for the remainder of FY21; and 
•  The BOS and Founder BOS programs suspended, 
reflecting a change that was made during FY20

Near-term priorities include retaining critical IP while 
keeping tight controls over costs, challenges which we have 
proactively addressed within our remuneration structures 
through the new GRR and PCRP programs. 

TABLE 2: UNDERSTANDING THE DIFFERENCES: FLT’S TAILOR-MADE REMUNERATION MODEL V TRADITIONAL OFFERINGS

STI component built into targeted remuneration 
packages, not paid as an annual bonus

LTRP is primarily a retention tool, not a  
traditional LTI

STIs are not annual bonuses that are only payable to FLT’s 
executives in good years. The company’s people are 
targeted to earn STIs as part of their normal (targeted) 
remuneration packages in any given year and can earn 
additional stretch STIs (above and beyond targeted 
packages) if they exceed their KPIs.

Profit-Based KPIs Tied to Sustainable,  
Ongoing Growth

FLT uses profit – generally underlying PBT – as the 
basis of its executive STIs, which is aligned to its goal 
of delivering sustainable, year on-year earnings growth 
to benefit all stakeholders. To earn their targeted STIs, 
executives need to deliver year-on-year profit growth.

The company’s main KMP LTI, the LTRP, does not have 
results-related performance hurdles attached to it.  
This is because the LTRP is a tailor-made retention 
tool for key executives and its performance hurdle is 
longevity-related.  

STIs are uncapped

Fairness and reward for achievement are key components 
of FLT’s remuneration system. Although the company 
does not cap STIs for KMP, or indeed for its sales people, 
formal structures, governance processes and natural 
curbs are in place to ensure that rewards are aligned 
to shareholders’ interests and to prevent salaries from 
reaching unacceptable levels. 

TABLE 3: KEY EXECUTIVE TARGETED REMUNERATION (AUDITED)

KMP

TARGETED 
REMUNERATION

TARGETED 
FIXED PAY 
COMPONENT*

TARGETED STIS 
COMPONENT

ESTIMATED 
STI EARNED

ACTUAL REMUNERATION 
PAID*

Graham Turner

$AU750,000

$AU675,000

$AU75,000

Melanie Waters-Ryan

$AU1,350,000

$AU1,215,000

$AU135,000

Adam Campbell

$AU1,085,000

$AU976,500

$AU108,500

James Kavanagh

$AU807,609

$AU726,848

Chris Galanty

Steven Norris

Charlene Leiss

£GB700,000

£GB630,000

£GB434,783 

£GB391,305

$US609,000

$US549,000

$AU80,761

£GB70,000

£GB43,478

$US60,000

$nil

$nil

$nil

$nil

£nil

£nil

$AU646,875 (86.25%)

$AU1,164,375 (86.25%)

$AU935,813 (86.25%)

$AU696,563 (86.25%

£GB603,750 (86.25%)

£GB375,000 (86.25%)

$USnil

$US525,263 (86.25%)

* KMP elected to receive reduced fixed pay during FY21 and did not receive targeted or stretch STIs, which meant all were paid below the 90% floor in their targeted 
remuneration packages. As illustrated in the last column above, KMP earned 86.25% of targeted remuneration during FY21.

Executives received 86.25% of their targeted remuneration 
packages during FY21, below the 90% floor that they would 
normally have been guaranteed, as illustrated in table 3. 
Total paid and payable remuneration (TPPR) on page 31 
effectively represents actual FY21 earnings, while total 
remuneration in Table 3 reflects the statutory amounts paid 
to KMP.

These programs are purpose built and will increase 
employee ownership of our company, which is aligned with 
our philosophies and strengthens the ties between the 
interests of our people and our shareholders.

Thank you for your ongoing support of our company.

FCTG Financial Report 2021 for print.indd   19
FCTG Financial Report 2021 for print.indd   19

7/9/21   3:21 pm
7/9/21   3:21 pm

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

19

DIRECTORS’ REPORT CONTINUED

REMUNERATION REPORT – AUDITED (CONTINUED)

The remuneration report outlines FLT’s KMP reward framework and is set out under the following headings:

1.  Principles used to determine the nature and amount of remuneration
2.  Details of remuneration, including service agreements
3.  LTIs: BOS return multiples on redemption
4.  Share-based compensation; and
5.  Loans to KMP
Information in this remuneration report has been audited in accordance with section 308(3C) of the Corporations Act 2001.

PRINCIPLES USED TO DETERMINE THE NATURE AND AMOUNT OF REMUNERATION

1 
The following section outlines FLT’s remuneration policy and the philosophies that underpin it. Information is presented in 
a Question and Answer format in five sub-sections:

i. 

Remuneration philosophies and structures

ii.  Alignment with shareholder wealth

iii.  Director remuneration

iv.  Executive (KMP) remuneration; and

v. 

Remuneration governance

Within these five sub-sections, temporary changes that have been implemented in response to COVID-19 have been 
outlined as part of the applicable Q&A sections. 

1I)  REMUNERATION PHILOSOPHIES AND STRUCTURES

WHAT IS FLT’S REMUNERATION PHILOSOPHY?

In line with its belief in common sense over conventional wisdom, FLT has a simple remuneration system that is tied to its 
core philosophies and strategic objectives.

Although this reward framework is unique and is tailor-made to suit FLT’s specific goals, its ultimate objectives are in line 
with market practice in that they aim to ensure overall reward is:

•  Competitive, which allows the company to attract and retain high calibre people. This is particularly important in the 

current trading climate, as the travel industry continues to deal with widespread restrictions that are impacting people’s 
earnings.

•  Aligned with participants’ interests, reflecting responsibilities and rewarding achievement and shareholder value 

creation

•  Acceptable to shareholders and strongly aligned to their interests
•  Transparent – clear targets are set and achievements against these targets are measurable; and
•  Tied to the company’s longer-term objectives, capital management strategies and structures

Remuneration structures for KMP (excluding NEDs) are also carefully tailored to ensure they include an appropriate mix of:

•  Fixed and variable pay; and
•  STIs and LTIs to ensure a strong short and long-term alignment between executive and shareholder interests

Measurable and reliable outcome-based KPIs underpin FLT’s STI programs and the company’s overall remuneration 
systems globally. FLT believes that if the right outcomes are rewarded via its STIs, the company, its people, its customers 
and its shareholders will benefit.

FLT’s belief in the value of using quantitative and outcome-based STIs to drive the desired outcomes is articulated in the 
company’s core philosophies, which are included in this Annual Report.

The company’s philosophies also underline its belief in the importance of providing its people with ownership 
opportunities and the chance “to share in the company’s success through outcome-based incentives, profit share, BOS 
and Employee Share Plans”.

Accordingly, ownership opportunities are built into the company’s remuneration structures to encourage FLT’s people 
to behave as long-term stakeholders in the company and to adopt the strategies, disciplines and behaviours that create 
longer term value.

20 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

FCTG Financial Report 2021 for print.indd   20
FCTG Financial Report 2021 for print.indd   20

7/9/21   3:21 pm
7/9/21   3:21 pm

REMUNERATION REPORT – AUDITED (CONTINUED)

1I)  REMUNERATION PHILOSOPHIES AND STRUCTURES (CONTINUED)

WHAT ARE THE KEY COMPONENTS OF FLT’S REMUNERATION FRAMEWORK FOR EXECUTIVES? 

All executives earn a combination of:

•  Fixed pay
•  Variable STIs; and
•  LTIs, which may include share-based compensation

Historically, various KMP also received returns on their investments in the BOS tailor-made program that rewarded FLT’s 
people for building businesses that delivered sustainable returns over the long-term. The BOS program and the BOS 
Multiplier program, which are outlined below in Table 1, are not currently operating.

Additional detail on each of these components is included in Table 1.

TABLE 1: THE KEY COMPONENTS OF FLT’S REWARD FRAMEWORK

Fixed Pay
Fixed pay typically includes base pay (retainer), LSL 
provisions and employer superannuation contributions. 
FLT does not guarantee annual base pay increases for 
executives or for its people at other levels.
Other fixed payments, including LSL accruals, are made 
in accordance with relevant government regulations.  
Superannuation contributions are paid to a defined 
contribution superannuation fund.
FLT’s people are guaranteed to earn at least the 
minimum amount payable to them under the applicable 
awards or other regulations and agreements. KMP did, 
however, elect to receive less than the floor during  
FY20 and FY21 as part of the company’s COVID-19 
response plan.

STIs
FLT's use of STIs differs from many other companies 
in that its STI program is not an annual bonus scheme 
for executives. Rather, all KMP earn STIs as part of their 
remuneration packages.
These STIs can be categorised in two ways:
1.  Targeted STIs, which are structured in a way that 

will see an individual earn his or her targeted salary 
package if he or she achieves the KPIs that are in 
place; and

2.  Stretch STIs, payments that the executive will earn if 
his or her businesses exceed their pre-determined 
targets or KPIs

All STIs (targeted and stretch) are based on measurable 
achievements (quantifiable) against KPIs or targets 
that are set annually. This transparency means each 
employee knows what he or she needs to achieve to earn 
all or part of his or her targeted STIs or the additional 
stretch STIs that might become available.
FLT does not guarantee its executives will earn their 
targeted STI earnings (in part or in full), which in turns 
means that the company does not guarantee the annual 
salary packages its executives will earn beyond the fixed 
component of 90% of targeted remuneration (the floor).

BOS returns

In line with FLT's belief in the importance of leaders 
taking ownership of the businesses they run, eligible 
executives have historically been invited to invest in 

unsecured notes in their individual businesses via 
the BOS (currently in hibernation). In return for this 
investment, BOS participants received a variable return 
that was tied to the individual business’s performance. 

In basic terms, a BOS participant who invested in a 10% 
interest in his or her business was entitled to 10% of the 
business’s profit as a return on his or her investment. The 
executive was exposed to the business's risks, as neither 
FLT nor any of its group companies guarantees returns 
above face value.

In accordance with the BOS prospectus, the board, 
via its RNC, could review and amend a BOS note if an 
individual return exceeded 35% of the BOS note’s face 
value in any 12-month period. In addition, FLT could 
redeem the BOS note at face value at any point, as it 
elected to do during the pandemic. 

BOS Multiplier Program

To help ensure that the leaders of some key businesses 
remained in their roles for the long-term, the company 
offered a BOS Multiplier program (see section 3). Under 
this program, invited senior executives became entitled 
to multiples of 5, 10 and up to 15 times the BOS return 
in the last full financial year before their BOS note was 
redeemed, provided they achieved tenure-related 
hurdles.

Provisions for these future payments are taken up 
annually and the amounts are shown in the KMP salary 
tables in section 2. These provision adjustments can be 
positive or negative as the company adjusts accruals to 
meet its anticipated future needs.

Share-based compensation

In line with the company's strong belief in creating 
ownership opportunities for its people, share-based 
compensation is available to KMP and other employees 
(excluding directors).

Programs include: 

1.  The ESP, which was offered to staff in Australia, New 
Zealand, Canada, the USA, South Africa and the UK; 
and

2.  The LTRP and PCRP, which have become critical 

retention tools and were offered to various senior 
executives globally (refer section 4) during FY21.

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

21

FCTG Financial Report 2021 for print.indd   21
FCTG Financial Report 2021 for print.indd   21

7/9/21   3:21 pm
7/9/21   3:21 pm

DIRECTORS’ REPORT CONTINUED

REMUNERATION REPORT - AUDITED (CONTINUED)

HOW ARE EXECUTIVE SALARIES STRUCTURED?

Executives are normally offered a targeted annual remuneration package which includes:

•  A fixed pay component representing 90% of the targeted remuneration package, which gives executives a degree of 

certainty over their earnings and helps ensure they are retained during short-term downturns; and

•  A targeted STI component representing 10% of the targeted remuneration package and tied to pre-determined KPIs

The targeted STI component is not guaranteed - either in part or in full. If the KPIs are not achieved, the executive will 
not earn 100% of his or her targeted remuneration package and may only earn the 90% fixed component (the floor). 
Conversely, additional STIs (stretch incentives) will be payable if the KPIs are exceeded and, in this scenario, the executive 
will earn more than 100% of his or her targeted remuneration package.

Targeted remuneration packages are periodically compared to remuneration packages for equivalent positions externally 
to ensure executives are remunerated at a market-equivalent level. A benchmarking exercise, conducted by external 
consultants was undertaken late in FY20.

COVID-19 Update: During FY21, FLT’s executives (KMP) elected to receive 75% of their targeted salaries during the first 
quarter and 90% for the remainder of the year. This one-off change meant they earned less than the floor in their targeted 
salaries and did not earn any STIs for the year.

WHAT WERE THE BENCHMARKING EXERCISE’S FINDINGS?

Targeted FY21 earnings for FLT’s executives (Taskforce) were compared to a both a Market Comparator Group (75 ASX 
200 companies) and an Industry Comparator Group (23 companies). 

1II)  ALIGNMENT WITH SHAREHOLDER WEALTH CREATION

HOW IS EXECUTIVE REMUNERATION ALIGNED WITH SHAREHOLDER WEALTH CREATION?

FLT has developed a simple and logical reward system that ties KMP earnings to financial results achieved and, at the 
same time, rewards executives for creating longer term shareholder value. Pay-for-performance is integral to this system.

KMP are incentivised within the STI structure to improve key financial results year-on-year and are rewarded according to 
their achievements against pre-determined, measurable and outcome-based KPIs. Historically, these KPIs were tied to 
year-on-year growth in FLT’s overall profit and, in some instances, within its key geographic divisions, which meant that 
senior executives’ interests were tied to the company’s success and were fully aligned with shareholders’ interests.

If the company or the key geographic divisions’ results exceeded expectations, KMP earned the full component of their 
targeted STIs, plus additional stretch STIs. Conversely, if the company or the key geographic divisions’ results were below 
expectations, KMP earned a fraction of their targeted STIs (and possibly zero), which meant they achieved their targeted 
packages for the year, as illustrated in Table 3 and as outlined above.

As outlined in table 3 of John Eales’ overview, KMP did not earn their targeted packages during FY20 and FY21 because 
global and regional results were below expectations.

22 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

FCTG Financial Report 2021 for print.indd   22
FCTG Financial Report 2021 for print.indd   22

7/9/21   3:21 pm
7/9/21   3:21 pm

REMUNERATION REPORT - AUDITED (CONTINUED)

Table 2 below illustrates FLT’s achievements in the areas that drive shareholder wealth during the past five years:

FY20

FY21

RESTATED1

FY19

FY18

FY17

Profit / (loss) before income tax

$(601.7m)

$(848.6m)

$343.5m

$364.3m

$325.4m

Underlying profit / (loss) before 
income tax2

$(507.1m)

$(509.2m)

$343.1m

$384.7m

$329.5m

Profit / (loss) after income tax

$(433.5m)

$(662.2m)

$264.2m

$264.8m

$230.8m

Interim dividend

Final dividend

Special dividend

Earnings per share (basic)

Share price at 30 June3

Increase / (decrease) in share price %

-

-

-

(217.5c)

$14.85

34%

-

-

-

(552.2c)

$11.12

(73%)

60.0c

98.0c

149.0c

224.2c

$41.55

(35%)

60.0c

107.0c

-

261.6c

$63.65

66%

45.0c

94.0c

-

228.5c

$38.30

21%

1 Restated as required for changes introduced by IFRIC Agenda Decision - Configuration and Customisation Costs in Cloud Computing Arrangements. Refer to Note 
I(b) for details.

2 Underlying PBT is a non-IFRS measure and is unaudited. Refer to note A1 segment information for reconciliation of underlying to statutory loss before tax. 

3 The share price at 30 June 2016 was $31.58.

FLT exceeded its targets during FY18 and finished below expectations in FY17, FY19, FY20 and FY21. The impact on KMP 
earnings during each period is outlined in Table 3 below.

TABLE 3: IMPACT ON KMP EARNINGS

Historically, KMP STIs were tied to FLT's underlying  
PBT globally and/or the PBT generated by key 
geographic divisions.

In simple terms, this meant that STI earnings were 
typically:

•  Broadly in line with expectations (targeted STIs)  

in years where profits within their areas of responsibility 
were in line with expectations (when they met  
their KPIs)

•  Above expectations in years when KMP earned stretch 

STIs because profits were above expectations and 
shareholders benefited from higher than expected 
dividends and EPS (when they exceeded their KPIs); 
and

•  Below expectations in years when KMP did not earn 
their targeted STIs because profits and ultimately 
shareholder returns were below expectations and the 
executive did not achieve his or her KPIs

HOW DOES FLT’S REMUNERATION SYSTEM BENEFIT BOTH ITS EMPLOYEES AND ITS SHAREHOLDERS?

For executives and employees in general, benefits include:

•  Clear and measurable targets and structures for achieving rewards are in place
•  Achievement, capability and experience are recognised and rewarded; and
•  Contribution to shareholder wealth creation is rewarded because STIs are tied to the company’s profit or the profit its 
key geographic divisions achieve and additional LTIs are in place to reward executives for developing businesses that 
deliver sustainable growth over a longer horizon

For shareholders, benefits include:

•  A clear short and long-term performance improvement focus, as year-on-year profit growth is a core component of FLT’s 

remuneration system. KMP must deliver reasonable year-on-year growth to maintain consistent earnings.

•  A focus on sustained growth in shareholder wealth, as outlined above; and
•  The ability to attract and retain high calibre executives

FCTG Financial Report 2021 for print.indd   23
FCTG Financial Report 2021 for print.indd   23

7/9/21   3:21 pm
7/9/21   3:21 pm

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

23

DIRECTORS’ REPORT CONTINUED

REMUNERATION REPORT - AUDITED (CONTINUED)

1III) DIRECTOR REMUNERATION

HOW ARE NEDS REMUNERATED?

To preserve their independence, NEDs receive fixed fees. They are not eligible to participate in the ESP or BOS 
program,and are not included in LTI programs.

The fees, which the RNC reviews and benchmarks annually, reflect the positions’ demands and responsibilities and are 
determined within an aggregate directors’ fee pool, which is periodically recommended for shareholder approval. The 
pool currently stands at $1.1million per annum, as approved by shareholders on 22 October 2018.

The fees paid to individual directors were initially intended to be in the order of $170,000 and $250,000 for directors and 
the chairman respectively, below the median for ASX 50-100 companies, which CGI Glass Lewis listed as $188,417 and 
$377,000 respectively during FY20. Directors are not paid additional fees for their membership on any relevant Board 
Committees, including the audit and risk committee or the RNC. 

COVID-19 Update: NEDs elected to received 90% of their individual Board fees during the first quarter of FY21.

HOW ARE CHAIRMAN’S FEES DETERMINED?

The chairman’s fees are determined independently and are benchmarked against comparable roles in other listed 
entities. The chairman does not attend Board and RNC discussions relating to his remuneration.

1IV) EXECUTIVE KMP REMUNERATION STRUCTURES

WHAT ARE KMP STIS BASED ON?

No STI targets were set for FY21, given KMP elected to receive reduced salary packages for the year.

In prior years, STIs were based on either:

•  FLT’s Underlying PBT (applied to the CEO, CFO and COO under FLT’s previous global leadership structure)
•  A combination of divisional PBT/EBIT (70%) and FLT underlying PBT (30%) (applied to regional MDs under FLT’s previous 

global leadership structure)

FLT’s broader STI structure, as it historically applied, is outlined in Table 4 below.

TABLE 4: STI SUMMARY – KMP

Participants: 

Award Type:

All KMP (excluding NEDs) are targeted to earn performance-based STIs as part of their normal 
remuneration packages

Cash payments that are made annually to the global CEO and CFO and monthly to other executives 
who are classed as KMP.  

Performance 
conditions:

KMP STIs are not guaranteed – in part or in full – and are strictly tied to the company's PBT 
(underlying) or the PBT/EBIT achieved within its key geographic divisions.

Structure:

Limits:

Deferral:

Clawback:

KMP receive a small percentage of the company's PBT and, in some cases, the PBT/EBIT achieved 
within its key geographic divisions. For an executive to achieve 100% of his or her targeted STIs, the 
company or the relevant division must achieve a predetermined target for the year. If the executive’s 
business exceeds its targets, he or she will be entitled to additional stretch STIs. Conversely, 
executives will earn less than 100% of his or her targeted STIs if the KPIs are not met.

While KMP STIs are theoretically uncapped, several factors will curb an executive's earning potential 
in a normal year. Firstly, FLT's maturity means it is unlikely to achieve extraordinary year-on-year 
underlying PBT growth. Secondly, decelerator mechanisms are in place to slow an executive's 
salary growth if the company or his or her business exceeds pre-determined 'stretch profit' targets. 
Where a business is acquired, profit targets are adjusted to reflect the acquired business’s expected 
contribution. The RNC also reviews STI payments during the course of the year and can amend 
targets if STIs exceed expectations 

Not applicable.

Adjustments can be made to claw-back over-payments or to top-up under-payments. 

FY21 Outcomes: KMP did not receive STIs during the year. 

24 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

FCTG Financial Report 2021 for print.indd   24
FCTG Financial Report 2021 for print.indd   24

7/9/21   3:21 pm
7/9/21   3:21 pm

REMUNERATION REPORT - AUDITED (CONTINUED)

WHAT PERCENTAGE OF OVERALL REMUNERATION IS FIXED FOR FLT EXECUTIVES?

For each executive who is classed as KMP, 90% of targeted remuneration is typically fixed and 10% is tied to STIs (variable). 

As outlined in previous sections, an executive may, however, earn more or less than the targeted amount of 10% because 
STIs are tied to actual results achieved. 

When profit growth exceeds expectations, STIs will exceed the targeted levels (stretch STIs) and a larger portion of 
earnings will have been at risk. Conversely, when profit growth is below expectations, STIs will be lower than the targeted 
levels and a larger portion of earnings for the year will have been fixed.

COVID-19 Update: During FY21, key executives elected to receive 75% of their targeted salaries during the first quarter 
and 90% for the remainder of the year. As outlined previously, this meant they were paid below the 90% floor in their 
annual packages and did not receive any STIs for the year. Executives, including the global CEO, earned 86.25% of their 
targeted remuneration for the year.

HOW DO THE TARGETED SALARY PACKAGES THAT KMP ARE OFFERED DIFFER FROM OVERALL EARNINGS DISCLOSED IN THIS REPORT?

The diagrams below illustrate the differences between the targeted remuneration packages that are offered to FLT’s 
executives and statutory (reported) remuneration.

ARE NON-FINANCIAL KPIS USED?

Non-financial KPIs were not used in KMP STIs during FY21 or FY20. The company may, however, consider using them in 
future periods if they are measurable and aligned to FLT’s strategic objectives and shareholder interests.

HOW DOES FLT LIMIT EXECUTIVE STIS?

While KMP STI earnings are normally uncapped, structures, governance processes and natural curbs are in place to 
ensure that executive earnings are aligned to shareholders’ interests and do not reach unacceptable levels.

Effectively, KMP earn a small percentage of global profit and, in some cases, a small percentage of their geographic 
division’s profit. As outlined previously, this percentage is calculated in such a way that the executive will earn his or her 
targeted STIs if FLT or the executive’s business achieves its pre-determined profit growth target.

For example, an executive who was targeted to earn $40,000 in targeted STIs if FLT achieved a $400million PBT could be 
offered a 0.01% share of FLT’s audited profit result for the year.

If the company significantly exceeds its profit goal and an executive reaches “stretch” targets, decelerator mechanisms 
will kick-in to slow the executive’s earnings growth. During FY20, when some STIs were expected to be paid during the 
year, a decelerator would have applied to the global portion of STIs had an executive earned 150% of his or her targeted 
salary package.

FCTG Financial Report 2021 for print.indd   25
FCTG Financial Report 2021 for print.indd   25

7/9/21   3:21 pm
7/9/21   3:21 pm

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

25

DIRECTORS’ REPORT CONTINUED

REMUNERATION REPORT - AUDITED (CONTINUED)

A number of other factors will also limit earnings growth for KMP:

•  Firstly, STIs are tied to results achieved by businesses that are now reasonably mature and are, therefore, limited by the 

relevant business’s earnings growth potential in any normal year; and

•  Secondly, the percentage of profit the executive earns under his or her KPIs is relatively small. In a year of normal profit 
growth, executive STIs will not significantly increase, as highlighted in the graph below which shows the impact various 
profit growth scenarios would have had on Graham Turner’s, and Adam Campbell’s FY20 targeted earnings. FY20 has 
been used as an example in this case, given that no STIs were available during FY21. 

GRAPH: FIXED PAY AND STIS

Targeted FY20 Rem

20% Profit growth

50% Profit growth

100% Profit growth

s
n
o

i
l
l
i

M

$4.0

$3.5

$3.0

$2.5

$2.0

$1.5

$1.0

$0.5

$0.0

Graham Turner

Adam Campbell

As illustrated in the table above, had FLT doubled its PBT during FY20 Graham Turner would have earned in the order of 
$1.8million in fixed pay and STIs, slightly above the median in fixed pay and STIs for an ASX 50-100 CEO (CGL Glass: circa 
$1.65million).

The RNC also reviews incentive payments during the course of the year and has the discretion to adjust KPIs if earnings 
exceed targeted salary packages and are not aligned to the company’s and its shareholders’ interests, as outlined in 
greater detail elsewhere in the report.

EXECUTIVE LONG TERM INCENTIVES (LTIS)

WHAT IS THE LTRP AND HOW IS IT STRUCTURED?

The LTRP is an equity-based tool that is aligned with FLT’s longer term strategic objectives, and aims to:

•  Encourage retention of key executives
•  Enhance the level of ownership among these key people to strengthen the alignment to shareholder interests; and
•  Balance the use of STIs

26 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

FCTG Financial Report 2021 for print.indd   26
FCTG Financial Report 2021 for print.indd   26

7/9/21   3:21 pm
7/9/21   3:21 pm

REMUNERATION REPORT - AUDITED (CONTINUED)

A summary is included below and further detail is provided in Section 4.

LTRP SUMMARY

Participants:

Award Type:

Performance conditions:

Structure:

Limits:

Voting and  
dividend rights:

Other key terms:

Clawback:

FY21 Outcomes:

Key executives globally, including KMP apart from Graham Turner and NEDs.
Annual equity grant of Base Rights that will vest in the future if the executive achieves 
the longevity-related performance condition. An additional Matched Right is attached to 
each Base Right and will also vest in the future if the executive achieves the performance 
conditions. On vesting, the rights become exercisable by the participant. No amount is 
payable on exercise. 
As the program is primarily a retention and alignment tool, the performance condition is 
tied to longevity. No result-related performance conditions or hurdles are in place.
The number of Base Rights issued is based on a fixed dollar amount of rights granted for 
each participant divided by the company's share price (Volume Weighted Average Price) 
over the 10 trading days following release of FLT's full year accounts.

Base Rights granted from FY19 onwards will vest three years after the applicable grant date 
or three years after the applicable grant date of the first grant for new participants first 
three years of grants, provided that the executive continues to be employed within FLT at 
that time.

The Matched Rights are linked one-for-one to the granted Base Rights to further 
encourage key executives to build longer term careers with the company (continuous 
employment). 

Matched Rights granted from FY19 onwards will vest three years after the applicable grant 
date or five years after the applicable grant date of the first grant for new participants first 
three years of grants, upon release of FLT’s audited full year accounts.

The vesting of Matched Rights is conditional on:

•  The executive still holding the corresponding Base Rights previously issued under the 
LTRP for the applicable grant, or the associated shares received on exercise of those 
Base Rights (i.e. the executive has not sold the shares received from the Base Rights); and 

•  The executive remaining employed within FLT

In line with FLT's reporting requirements, the Base Rights and Matched Rights issued are 
recorded at grant date fair value within the remuneration tables in this report.
Participants receive a percentage of their targeted remuneration package (typically 15%) in 
Base Rights under the plan.
In return for each Base Right or Matched Right exercised, the executive will receive one 
fully paid FLT ordinary share with attached voting and dividend rights
Participants can receive up to 12 annual share grants through to 2027.

Shares can be bought on-market or issued, as is the case for the ESP.

Provisions are in place for a change of control or other material changes in company 
structure.
Not applicable, although the Board, via the RNC, has full discretion over the LTRP and can 
“alter, modify, add to or repeal” any provisions of the LTRP’s rules.
The board invited 51 key executives globally to participate in the LTRP during FY21. Of 
those invited, 98% (FY20: 88%) were retained.  

WHY AREN’T RESULT-RELATED PERFORMANCE HURDLES IN PLACE FOR THE LTRP?

Given that the LTRP is not a traditional LTI and is primarily an executive retention tool, no result-related performance 
hurdles apply. Rights can be granted to participants each year while they remain part of the program and while they 
remain part of FLT. 

While FLT met with various stakeholders and considered adding performance hurdles to the plan when it was reviewed 
during FY18, the company elected to continue under the original structure, given the plan’s success in achieving its 
primary strategic objective of retaining key individuals.

Fewer than 10 participants have elected to resign since the program was introduced during FY16. 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

27

FCTG Financial Report 2021 for print.indd   27
FCTG Financial Report 2021 for print.indd   27

7/9/21   3:21 pm
7/9/21   3:21 pm

DIRECTORS’ REPORT CONTINUED

REMUNERATION REPORT - AUDITED (CONTINUED)

The company also believes that its program gives executives a stronger sense of ownership and alignment with 
shareholders than other plans that are tied to longer term performance hurdles that may or may not be achieved. Like 
other shareholders, LTRP participants gain an immediate sense of share ownership when they are invited to become 
part of the program, rather than the possibility of a longer term reward, and see the same short-term benefits (excluding 
dividends and voting rights), while also being motivated as an owner to deliver longer term value.

ARE OTHER LTIS IN PLACE FOR KMP?

FLT’s senior executives are integral to the success of its key businesses and the company overall.

To help retain these key people and to encourage them to build businesses that deliver sustainable profits into the 
future, the company has tailored an additional LTI that is aligned to the BOS and available to some KMP. Under this BOS 
Multiplier program, which is outlined in section 3, each participating executive becomes entitled to a one-off BOS return 
multiplier payment upon the BOS note’s redemption if he or she remains in his or her role, or an equivalent or more senior 
position, for between five and 15 years.

COVID-19 Update: FLT has temporarily suspended the BOS and BOS Multiplier programs. 

During FY21, the company formally introduced the PCRP which is available to all KMP apart from Graham Turner and the 
NEDs, to help it achieve one of its key strategic objectives in the post-COVID world – retaining key executives who are 
crucial to FLT’s recovery, but who may also be at risk of leaving while the travel industry continues to be heavily impacted 
by government restrictions.

WHAT IS THE PCRP AND GRR?

Both the PCRP and the GRR are a strategic response to the profound impacts that COVID-19 restrictions continue to have 
on the business.

They are tailored, one-off programs developed during FY21 to ensure people who will be crucial to FLT’s recovery are 
retained while the business recovers and during the rebuilding phase.

The PCRP program focuses on key members of FLT’s global leadership team (excluding Graham Turner and NEDs), whose 
skills easily translate to industries and sectors that are not as heavily impacted by the pandemic and who are, therefore, at 
heightened risk of being targeted by other companies.

Six KMP (Chris Galanty, Melanie Waters-Ryan, Adam Campbell, Steve Norris, James Kavanagh and Charlene Leiss) have 
been included in the program, which has been built around a one-off grant of share rights (vesting after two years), plus 
additional matched rights (vesting after years three and four).

The GRR has identical objectives to the PCRP but is a broader program targeted at FLT’s global workforce (excluding 
PCRP participants and directors). Additional details of the PCRP are included in Section 4.

HOW IS THE PCRP ALIGNED TO SHAREHOLDER INTERESTS AND TO THE COMPANY’S SHORT AND LONG-TERM STRATEGIC OBJECTIVES?

FLT’s board believes the 22 PCRP participants are required to:

•  Lead the company through an extraordinarily difficult time; and
•  Rebuild FLT as restrictions ease and as it emerges from the crisis  

This program will help lock in these key people, while they develop and deploy strategies that will fast-track recovery.

PCRP participants will have genuine ownership of the company, via their share rights, and will be rewarded for creating 
value, meaning their interests are aligned with other shareholders in both the near-term, given that PCRP shares will vest 
over a two-to-four-year period, and the long-term, given their involvement in the LTRP.

As outlined previously, one of the company’s main strategic objectives is attracting and retaining high calibre individuals. 
FLT also continues to prioritise cash preservation, while heavy travel restrictions are in place and its revenue generation 
opportunities are limited.

The PCRP provides critical employees with additional incentive to continue their careers with FLT during what is likely to 
be a rebuilding phase and while their earnings are likely to be lower than normal, while at the same time minimising cash 
outflows during a challenging trading period.

HOW DOES THE PCRP DIFFER, STRATEGICALLY, FROM THE LTRP? 

The LTRP is an ongoing program that aims to retain a pool of key executives for an extended period.

The PCRP is a strategic, one-off response to COVID-19 and is a short-term program focused specifically on retaining a 
smaller group of executives who are considered crucial to FLT’s recovery during the rebuilding phase and who are at 
heightened risk of being targeted by other companies in the current climate.

28 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

FCTG Financial Report 2021 for print.indd   28
FCTG Financial Report 2021 for print.indd   28

7/9/21   3:21 pm
7/9/21   3:21 pm

REMUNERATION REPORT - AUDITED (CONTINUED)

1V)  REMUNERATION GOVERNANCE

HOW IS EXECUTIVE REMUNERATION MONITORED TO ENSURE FLT ACHIEVES ITS REWARD OBJECTIVES?

FLT’s RNC oversees and monitors executive remuneration and provides specific recommendations on remuneration and 
incentive structures, policies and practices and other employment terms for directors and senior executives.

In making its recommendations, the RNC considers:

•  External benchmarks against ASX-listed companies, other global travel companies and retailers in general
•  Targeted earnings being aligned with targeted PBT growth; and
•  Three-five years’ salary data for the position to ensure earnings are aligned with results over the longer term

During the course of the year, the RNC receives regular employee earnings updates, which allows it monitor executives’ 
potential earnings against their divisions’ performance and the targets that were set at the start of the year.

The RNC also has the discretion to withhold STI payments if deemed appropriate.

The RNC can adjust KPIs if actual earnings are likely to excessively exceed targeted packages or if a material change 
occurs within the business. For example, the RNC can normalise earnings by excluding unforeseen items or including an 
acquired business’s contributions for the purposes of calculating STIs.

The RNC can “alter, modify, add to or repeal any provisions of the LTRP’s rules in any way it believes is necessary or 
desirable to better secure or protect the company’s rights”. Subject to some conditions, the committee can, at any time, 
“amend, add to, revoke or substitute all or any of the provisions of the LTRP rules”.

Under the LTRP, amendments can be made if the company is subject to a takeover bid or if the company’s capital is 
consolidated, subdivided, returned, reduced or cancelled.

The RNC is supported by local committees that operate within FLT’s key geographic divisions. These local committees 
generally meet quarterly and include the local EGM, CFO and HR (Peopleworks) leader.

WITHIN ITS EXECUTIVE REMUNERATION STRUCTURES, HOW DOES THE COMPANY ENSURE THAT KMP ARE FOCUSED ON PROTECTING AND GROWING SHAREHOLDER VALUE 
NOW AND INTO THE FUTURE?

Through the tailor-made programs that the company has developed and refined, it has created a remuneration  
program that:

•  Encourages executives to adopt a business owners’ mindset; and
•  Rewards executives for surpassing the prior year’s achievement, but also for delivering results that can be sustained into 

the future.

Executive STIs are tied to FLT’s underlying profits for the year, which are subject to rigorous internal and external checks 
and reviews and can be adjusted (clawed back or topped up) if required.

Within this STI structure, executives are also rewarded for adopting strategies that deliver long-term growth, as future 
STIs and BOS interest are dependent on the business achieving ongoing profit growth. This ongoing growth focus 
promotes longer term thinking and sustainability, as an executive who took a short-term approach to profit growth and 
earned higher STIs in any given year would be adversely affected in future years.

To further encourage long-term thinking and to ensure key people are focused on building businesses that can deliver 
sustainable returns for the future, KMP (excluding directors) have been included in the LTRP. In addition to aiding 
executive retention, this has delivered a stronger sense of ownership and a clear alignment with shareholders’ medium to 
long-term interests. In prior years, various KMP have also taken ownership interests in the businesses they run, via their 
participation in the BOS.

As a direct response to COVID-19, FLT has introduced the PCRP to ensure the key global executives who are critical to 
FLT’s recovery are retained and are working to create shareholder value over the next few years.

FLT has a share trading policy which prohibits directors, senior executives and their closely connected persons from 
entering into margin loans, hedging or any other arrangement that would have the effect of limiting their exposure to risk 
in relation to an element of their remuneration that has not yet vested or has vested but remains subject to a holding lock. 
The policy is available on FLT’s website at http://www.fctgl.com/investors/governance/share-trading-policy-2/. 

FCTG Financial Report 2021 for print.indd   29
FCTG Financial Report 2021 for print.indd   29

7/9/21   3:21 pm
7/9/21   3:21 pm

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

29

DIRECTORS’ REPORT CONTINUED

REMUNERATION REPORT - AUDITED (CONTINUED)

2  DETAILS OF REMUNERATION
The following tables outline KMP remuneration details for the company and consolidated entity consisting of FLT and 
the entities it controlled for the year ended 30 June 2021. Board and KMP are as defined in AASB 124 Related Party 
Disclosures and are responsible for planning, directing and controlling the entity’s activities.

BOARD OF DIRECTORS 

Non-Executive Directors

G.W. Smith – Chairman
J.A. Eales
R.A. Baker 
C.M. Garnsey

Executive Director

G.F. Turner

PARENT ENTITY

OTHER GROUP KMP

M. Waters-Ryan – CEO - Leisure
A. Campbell – CFO
C. Galanty – CEO - Corporate
D.W. Smith – MD - The Americas (retired 1 July 2020)
C. Leiss – MD – The Americas
J. Kavanagh – MD – Australia
S. Norris – MD – EMEA

With the exception of C. Galanty, C. Leiss and S. Norris, the executives listed above were also Parent Entity executives.

SERVICE AGREEMENTS

No fixed-term service agreements are in place with FLT’s directors or KMP. Senior executives are bound by independent 
and open-ended employment contracts that are reviewed annually.

The company does not pay sign-on bonuses and requires KMP to provide at least 12 weeks written notice of their 
intention to leave FLT. If FLT gives notice, it must also provide at least 12 weeks’ written notice. Termination payments 
to executives and other employees who are displaced as a result of their roles becoming redundant are assessed on a 
case-by-case basis and are capped by law. If the terminated senior executive has a BOS note (refer to note D2), FLT will 
also be required to repay the BOS note’s face value and any applicable one-off BOS multiplier payment (refer to section 
3), to the executive, in line with the BOS’s general redemption rules. FLT is not bound, under the terms of any executive’s 
employment contract, to provide termination benefits beyond those that are required by law.

As is the case for all employees, KMP employment may be terminated immediately for serious misconduct.

KMP

The following table shows the remuneration paid and payable to KMP for the year ended 30 June 2021. Remuneration 
amounts are determined in accordance with the Corporations Act 2001’s requirements and are set out in the tables on 
page 31 and page 32 of this report.

30 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

FCTG Financial Report 2021 for print.indd   30
FCTG Financial Report 2021 for print.indd   30

7/9/21   3:21 pm
7/9/21   3:21 pm

REMUNERATION REPORT - AUDITED (CONTINUED)

PAID AND PAYABLE REMUNERATION
SHORT-TERM  
EMPLOYEE BENEFITS
SHORT TERM 
INCENTIVE2 
$

BOS INTEREST3 
$

CASH SALARY 
AND FEES2 
$

POST EMPLOYMENT 
BENEFITS1

SUPERANNUATION 
$

TOTAL PAID 
AND PAYABLE 
REMUNERATION 
$

-
-
-

-
-
-

-
-
-

-
-
-

-
-
-

151,370
131,963
155,251

151,370
131,963
155,251

151,370
131,963
155,251

238,870
197,233
229,469

625,181
578,997
654,469

NAME
NON-EXECUTIVE DIRECTORS
G.W. Smith
2021
2020
2019
J.A. Eales
2021
2020
2019
R.A. Baker
2021
2020
2019
C.M. Garnsey
2021
2020
2019
EXECUTIVE DIRECTORS
G.F. Turner
2021
2020
2019
OTHER GROUP KMP
M. Waters-Ryan 
2021
2020
2019
A. Campbell
2021
2020
2019
D.W. Smith (retired 1 July 2020)4
2021
2020
2019
C. Galanty
2021
2020
2019
J. Kavanagh (appointed 1 January 2020)4
2021
2020
C. Leiss (appointed 1 January 2020)4
2021
2020
S. Norris (appointed 1 January 2020)4
2021
2020
TOTAL KMP COMPENSATION (EXCLUDING LONG TERM BENEFITS)
2021
2020
2019

6,523,256
5,097,577
4,428,626

1,086,272
586,530
569,912

1,142,681
696,747
672,469

-
894,723
880,585

914,119
846,997
955,969

-
-
245,772

-
-
276,614

-
-
30,842

674,703
298,025

712,451
330,274

674,869
272,162

-
-
-

-
-
-

-
-

-
-

-
-

-
-
-

-
-
-

-
-
-

-
-
-

-
-
-

-
301,064
497,748

-
-
-

-
-
782,335

-
684,178
969,722

-
-

-
-

-
-

-
985,242
2,249,805

4,880
15,392
20,531

14,380
12,537
14,749

14,380
12,537
14,749

14,380
12,537
14,749

21,694
21,003
20,531

21,694
21,003
20,531

21,694
21,003
20,531

-
-
-

-
-

21,694
10,501

-
-

-
-

134,796
126,513
126,371

243,750
212,625
250,000

165,750
144,500
170,000

165,750
144,500
170,000

165,750
144,500
170,000

646,875
600,000
675,000

1,164,375
1,018,814
1,190,748

935,813
868,000
976,500

-
894,723
1,908,692

1,086,272
1,270,708
1,570,476

696,563
282,663

712,451
330,274

674,703
298,025

6,658,052
6,209,332
7,081,416

1 No termination benefits (leave entitlements and redundancy payments owing to employees at the date of termination) were paid during the year (2020: nil).
2 For each executive who is classed as KMP, 90% of targeted remuneration package is fixed for 2021, 2020 and 2019.
3 BOS interest shown above does not take into account financial liabilities (principal repayments) that may relate to this investment.
4 For KMP who retired during the current period and KMP who were appointed during the prior period the amounts disclosed reflect the relevant service period served.

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

31

FCTG Financial Report 2021 for print.indd   31
FCTG Financial Report 2021 for print.indd   31

7/9/21   3:21 pm
7/9/21   3:21 pm

DIRECTORS’ REPORT CONTINUED

REMUNERATION REPORT - AUDITED (CONTINUED)

NEDs receive fixed fees, do not receive STIs or LTIs and do not participate in the BOS or BOS Multiplier program. No 
components of their remuneration are at risk.

LONG-TERM  
EMPLOYEE BENEFITS

SHARE- BASED 
PAYMENTS

TOTAL PAID 
AND PAYABLE 
REMUNERATION 
$

LONG 
SERVICE 
LEAVE1 
$

BOS MULTIPLIER 
PROVISION2 
$

NAME
TOTAL NON EXECUTIVE DIRECTORS COMPENSATION
2021
2020
2019

741,000
646,125
760,000

-
-
-

 EQUITY SETTLED 
PLANS3 
$

TOTAL 
REMUNERATION 
$

PERCENTAGE 
PERFORMANCE 
RELATED4 
%

-
-
-

-
-
-

738,945
211,609
144,692

1,023,954
420,523
254,940

725,750
211,609
144,692

-
(1,036)
149,611

562,074
54,234

497,100
78,559

449,859
60,552

741,000
646,125
760,000

650,985
498,442
516,885

1,907,619
1,172,541
2,155,220

1,999,853
1,314,706
1,274,920

1,812,022
1,482,317
3,559,949

-
477,874
3,164,181

1,270,716
358,483

1,209,551
408,833

1,124,562
358,577

 -   
 -   
-

 -   
 -   
-

 -   
 26 
63

 -   
 -   
-

 -   
 46 
80

 -   
(87)
67

 -   
 -   

 -   
 -   

-
 -   

-
-
-

-
-
-

-
-
852,000

-
-
-

-
-
1,844,781

-
(415,813)
1,105,878

-
-

-
-

-
-

EXECUTIVE DIRECTORS

G.F. Turner
2021
2020
2019
OTHER GROUP KMP

646,875
600,000
675,000

M. Waters-Ryan  
2021
2020
2019

A. Campbell
2021
2020
2019

C. Galanty
2021
2020
2019

1,164,375
1,018,814
1,190,748

935,813
868,000
976,500

1,086,272
1,270,708
1,570,476

D.W. Smith (retired 1 July 2020)5
2021
2020
2019

-
894,723
1,908,692

4,110
(101,558)
(158,115)

4,299
(57,882)
(32,220)

40,086
26,183
43,480

-
-
-

-
-
-

J.Kavanagh (appointed 1 January 2020)5
2021
2020

696,563
282,663

12,079
21,586

C.Leiss (appointed 1 January 2020)5
2021
2020

712,451
330,274

674,703
298,025

S. Norris (appointed 1 January 2020)5
2021 
2020
TOTAL KMP COMPENSATION
2021
2020
2019

6,658,052
6,209,332
7,081,416

-
-

-
-

60,574
(111,671)
(146,855)

-
(415,813)
3,802,659

3,997,683
1,036,050
693,935

10,716,309
6,717,898
11,431,155

1 Long Service Leave (LSL) includes amounts accrued and taken during the year. LSL provisions are linked to overall executive remuneration (which consists of the short-
term benefits noted above) and, therefore, vary from year to year. Movements are based on total salary which is dependent on performance during the year. Negative 
amounts are sometimes recognised, as provisions naturally adjust in periods where incentives are not earned and the rate used for LSL calculation reduces compared to 
prior periods. 

2 BOS Multiplier program provisions are linked to profit and, therefore, vary from year to year. Information on the BOS program including the hibernation of the BOS 
Multiplier Program is included in section 3. 

3 Share-based payments represent amounts expensed in relation to rights granted under LTRP Grant 2019 (Grant 4), LTRP Grant 2020 (Grant 5), LTRP Grant 2021 (Grant 6) 
and PCRP (refer section 4). D.W. Smith, A. Campbell, J. Kavanagh, C. Leiss and S. Norris’ include matched rights granted under the ESP (refer section 4).

4 Performance related percentage calculated as the sum of the STI and BOS interest, and BOS Multiplier divided by total remuneration.
5 For KMP who retired during the current period and KMP who were appointed during the prior period the amounts disclosed reflect the relevant service period served.

32 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

FCTG Financial Report 2021 for print.indd   32
FCTG Financial Report 2021 for print.indd   32

7/9/21   3:21 pm
7/9/21   3:21 pm

REMUNERATION REPORT - AUDITED (CONTINUED) 

DETAILS OF REMUNERATION PAID AND FORFEITED

OTHER GROUP KMP

PAID %

FORFEITED %

INCENTIVES

G.F. Turner

M. Waters-Ryan

A. Campbell

C. Galanty

D.W. Smith1

J. Kavanagh

C. Leiss

S. Norris

0%

0%

0%

0%

-

0%

0%

0%

100%

100%

100%

100%

-

100%

100%

100%

1 D.W. Smith retired effective 1 July 2020.

For each STI, the percentage of the available bonus that was paid, or that vested, in the financial year and the percentage 
that was forfeited because the person did not meet the service and performance criteria is set out below. No part of the 
bonus is payable in future years.

LTIS: BOS RETURN MULTIPLES ON REDEMPTION 

3 
To encourage key executives to continue in their roles for the long-term and to drive growth in large and important 
businesses, two current KMP with BOS notes – namely Melanie Waters-Ryan and Chris Galanty – are in line to earn 
multipliers on their BOS returns (upon redemption).

Under the program’s terms as they relate to Mr Galanty and Ms Waters-Ryan, if the BOS note is redeemed between its 
fifth and tenth anniversary, the BOS holder will be entitled to a one-off payment equivalent to the BOS return for the last 
full financial year before the redemption date, multiplied by five, being the applicable redemption multiple.

If the BOS note is redeemed between its tenth and fifteenth anniversary, the holder will be entitled to a one-off payment 
equivalent to the BOS return for the last full financial year before the redemption date, multiplied by 10, being the 
applicable redemption multiple.

Minor changes implemented through an amending deed (effective 30 June 2020) were made to Ms Waters-Ryan’s 
BOS note. Ms Waters-Ryan’s BOS note matures in 2027 and it must then be finally redeemed. In this instance, the final 
redemption multiple will be 15, but the multiple will remain at 10 if the BOS note is redeemed between 2023 to 2026.

Mr Galanty’s BOS note matures in 2026 and it must then be redeemed. At that point, the final redemption multiple will  
be 15.

Dean Smith, a member of FLT’s KMP until his retirement on 1 July 2020, was also part of the BOS Multiplier program.

Mr Smith’s unsecured BOS note was redeemed, effective May 2020. The payment represented a five-times multiple 
payment of BOS interest on America’s 30 June 2019 profits.

By execution of amending deeds effective 30 June 2020, both Ms. Waters-Ryan and Mr Galanty’s BOS notes are 
in temporary hibernation commencing 1 January 2020 through to 31 December 2021. The result of this temporary 
redemption has been a temporary pay back of the invested Face Value to the note holders with no entitlements to any 
interest earnings, payments entirely suspended and unable to be redeemed. At the end of the hibernation period, the 
BOS noteholders are required to return to FLT the Face Value either through a payment or issue of a funds designation 
notice. The required provision for remaining Founder BOS multiple earning periods out to 2027 has been recognised.

If the BOS note is redeemed outside of the temporary hibernation period and between five years and its maturity date, as 
a result of the holder transferring into a comparable or more senior role within the company, an affiliate or a related body 
corporate, the redemption multiple will be the number of full years the BOS note has been held. This redemption multiple 
will then be applied to the holder’s BOS returns for the last full financial year before the redemption date. The same 
calculation will apply if a material part of the holder’s business unit is sold.

FCTG Financial Report 2021 for print.indd   33
FCTG Financial Report 2021 for print.indd   33

7/9/21   3:21 pm
7/9/21   3:21 pm

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

33

 
DIRECTORS’ REPORT CONTINUED

REMUNERATION REPORT - AUDITED (CONTINUED)

The BOS’s Face Value, being the amount paid by the holder to purchase the BOS, is guaranteed – it cannot decrease in 
value – and will always be deducted from the final redemption multiple payment.

BOS MULTIPLIER PROGRAM

OTHER GROUP 
KMP

GRANT 
DATE

VESTED 
%

FORFEITED 
%

FINANCIAL 
YEARS IN WHICH 
BOS RETURN 
MULTIPLE  
MAY VEST

MINIMUM 
TOTAL BOS 
RETURN 
MULTIPLE1

MAXIMUM 
TOTAL BOS 
RETURN 
MULTIPLE1

BALANCE AT  
30 JUNE 
20212 
$

M. Waters-Ryan

1 July 2012

C. Galanty

1 July 2010

100%

100%

-

-

2018-2027

2016-2026

5 times

5 times

15 times

15 times

Total

3,722,964

8,548,307

12,271,271

1 The BOS Holder will be entitled to and paid an amount equivalent to his or her BOS return for the last full financial year before the redemption date, multiplied by 
the applicable redemption multiple. As the BOS return multiple is dependent on profit during the last full financial year before the date of redemption, neither the 
minimum nor maximum amount can be reliably estimated until redeemed.

2 The balance held for C. Galanty as at 30 June 2021 has been revalued for movement in foreign exchange rates.

SHARE-BASED COMPENSATION 

4 
In line with FLT’s philosophies, share-based plans are in place to allow KMP (excluding directors) and employees in general 
to take an equity interest in the company. These plans include the LTRP and the ESP. 

LTRP

The LTRP was introduced to provide equity-based compensation with a focus on balancing FLTs use of STIs, long-term 
shareholder alignment and retention of key executives. 

General terms

Invited participants are granted base rights, for no consideration, in annual tranches over a 12-year period with 
vesting conditions based upon continued service. When these base rights are granted, participants are also granted a 
corresponding number of matched rights for no consideration (one matched right for each base right granted).

Rights granted under the plan carry no dividend or voting rights. When exercisable, each right is convertible into one 
ordinary FLT share.

The plan’s rules stipulate that the number of shares resulting from exercising all unexercised rights cannot exceed 5% of 
the company’s issued capital (currently less than 1%).

Vesting requirements

Base rights granted to participants for each tranche will vest on the base rights’ vesting dates as noted in the table below, 
subject to the service condition being satisfied (participants remain employed by the company at the vesting date).

Matched rights granted to participants for each tranche will vest on the matched rights’ vesting dates as noted in the 
table below, subject to the service condition being satisfied (participants remain employed by the company at the vesting 
date) and the base rights (or shares) in respect of the respective grant continue to be held.

Method of settlement

The base rights and matched rights may be issued by FLT, purchased on-market or allocated from treasury shares. 

Valuation 

The fair value of base and matched rights under the plan is estimated at the date of grant using a fixed dollar amount of 
rights granted for each participant and the Black-Scholes option pricing model. The fair value is allocated equally over the 
period from grant date to vesting date and is included in the remuneration report compensation tables.

34 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

FCTG Financial Report 2021 for print.indd   34
FCTG Financial Report 2021 for print.indd   34

7/9/21   3:21 pm
7/9/21   3:21 pm

REMUNERATION REPORT - AUDITED (CONTINUED)

Details of rights provided as remuneration to KMP are set out below:

GRANT 
NUMBER GRANT DATE

DATE/YEAR 
VESTED AND 
EXERCISABLE1

EXPIRY DATE

VALUE PER 
RIGHT AT 
GRANT DATE2

DATE/YEAR 
VESTED AND 
EXERCISABLE1

EXPIRY DATE

VALUE PER 
RIGHT AT 
GRANT DATE2

BASE RIGHTS

MATCHING RIGHTS

1

2

3

4

4b

5

5b

6

6b

1 Jan 2016

1 July 2018

1 July 2030

$31.93  6 April 2020

1 July 2030

1 July 2016

1 July 2018

1 July 2030

$32.99  6 April 2020

1 July 2030

1 July 2017

1 July 2018

1 July 2030

$46.63  6 April 2020

1 July 2030

1 July 2018

August 2021

1 July 2030

$54.26  August 2021

1 July 2030

1 July 2018

August 2021

1 July 2030

$54.26  August 2023

1 July 2030

1 July 2019

August 2022

1 July 2030

$42.06  August 2022

1 July 2030

1 July 2019

August 2022

1 July 2030

$42.06  August 2024

1 July 2030

1 July 2020

August 2023

1 July 2030

$11.30  August 2023

1 July 2030

1 July 2020

August 2021

1 July 2030

$11.30  August 2023

1 July 2030

$28.91 

$29.58 

$42.46 

$54.26 

$51.58 

$42.06 

$38.84

$11.30 

$11.30 

1 The vesting date is the day the Company releases full year financial results to the ASX in the year of vesting.

2 The maximum value of each grant can be calculated by multiplying the fair value of the rights on the grant date by the number of rights granted during the relevant 
year. This amount represents the maximum value which will be expensed over the performance period. The minimum value is nil if the service conditions are not met.

PCRP

The PCRP, which will operate alongside the broader GRR program, was introduced as a strategic response to the profound 
impacts that COVID-19 restrictions continue to have on the business, with a focus on ensuring key executives who will be 
crucial to FLT’s recovery are retained while the business recovers and during the rebuilding phase.

General terms

Invited PCRP participants are granted one-off base rights, for no consideration, that will vest if they achieve the program’s 
continued service condition, which extends through what the company believes will be a recovery period. Additional 
matched rights are attached to each base right held and will vest in two equal tranches after the attached base rights vest 
(subject to conditions outlined below).

Rights granted under the plan carry no dividend or voting rights. When exercisable, each right is convertible into one 
ordinary FLT share.

The plan’s rules stipulate that the number of shares resulting from exercising all unexercised rights cannot exceed 5% of 
the company’s issued capital (currently less than 1%).

Vesting requirements

Base rights granted to participants will vest on the base rights’ vesting date as noted in the table below, subject to the 
service condition being satisfied (participants remain employed by the company at the vesting date).

Matched rights granted to participants for each tranche will vest on the matched rights’ vesting dates as noted in the 
table below, subject to the service condition being satisfied (participants remain employed by the company at the vesting 
date) and for Tranche 1 matched rights that the base rights (or shares) in respect of the respective grant continue to be 
held, and for Tranche 2 matched rights’ that the Tranche 1 matched rights (or shares) continue to be held.

Method of settlement

The base rights and matched rights may be issued by FLT, purchased on-market or allocated from treasury shares. 

FCTG Financial Report 2021 for print.indd   35
FCTG Financial Report 2021 for print.indd   35

7/9/21   3:21 pm
7/9/21   3:21 pm

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

35

DIRECTORS’ REPORT CONTINUED

REMUNERATION REPORT - AUDITED (CONTINUED)

Valuation 

The fair value of base and matched rights under the plan is estimated at the date of grant using the Black-Scholes option 
pricing model. The fair value is allocated equally over the period from grant date to vesting date, and is included in the 
remuneration report compensation tables. 

Details of rights provided as remuneration to KMP are set out below:

BASE RIGHTS

MATCHING RIGHTS - TRANCHE 1

GRANT 
NUMBER GRANT DATE

DATE/YEAR 
VESTED AND 
EXERCISABLE1

EXPIRY DATE

VALUE PER 
RIGHT AT 
GRANT DATE2

DATE/YEAR 
VESTED AND 
EXERCISABLE1

EXPIRY DATE

VALUE PER 
RIGHT AT 
GRANT DATE2

1

29 Jun 2020 August 2022

1 July 2031

$9.66  August 2023

1 July 2031

$9.25 

MATCHING RIGHTS - TRANCHE 2

August 2024

1 July 2031

$8.83

1 The vesting date is the day the Company releases full year financial results to the ASX in the year of vesting.

2 The maximum value of the grant can be calculated by multiplying the fair value of the rights on the grant date by the number of rights granted during the relevant year. 
This amount represents the maximum value which will be expensed over the performance period. The minimum value is nil if the service conditions are not met.

36 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

FCTG Financial Report 2021 for print.indd   36
FCTG Financial Report 2021 for print.indd   36

7/9/21   3:21 pm
7/9/21   3:21 pm

REMUNERATION REPORT - AUDITED (CONTINUED)

RIGHTS HOLDINGS
The number of rights over ordinary FLT shares held during the financial year by FLT’s group KMP, including the number 
granted, vested, exercised and forfeited is set out below: 

BALANCE AT 1 JULY 2020

BALANCE AT 30 JUNE 2021

OTHER 
GROUP 
KMP 
RIGHTS
M. WATERS-RYAN
LTRP Grant 4

VESTED AND 
EXERCISABLE UNVESTED

GRANTED

FORFEITED VESTED EXERCISED

VESTED AND 
EXERCISABLE UNVESTED

Base

Match

LTRP Grant 5

Base

Match

LTRP Grant 6

Base

Match

PCRP

Base

Match 1

Match 2
A. CAMPBELL
LTRP Grant 4

Base

Match

LTRP Grant 5

Base

Match

LTRP Grant 6

Base

Match

PCRP

Base

Match 1

Match 2
C. GALANTY
LTRP Grant 4

Base

Match

LTRP Grant 5

Base

Match

LTRP Grant 6

Base

Match

PCRP

Base

Match 1

Match 2
D.W. SMITH
LTRP Grant 4

Base

Match

LTRP Grant 5

Base

Match

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

1,923

1,923

2,386

2,386

-

-

-

-

-

4,637

4,637

5,754

5,754

-

-

-

-

-

1,923

1,923

2,386

2,386

-

-

-

-

-

-

-

-

-

-

-

-

-

10,508

10,508

70,000

35,000

35,000

-

-

-

-

21,113

21,113

70,000

35,000

35,000

-

-

-

-

8,756

8,756

70,000

35,000

35,000

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

 -   

 -   

 -   

 -   

 -   

 -   

 -   

 -   

 -   

 -   

 -   

 -   

 -   

 -   

 -   

 -   

 -   

 -   

 -   

 -   

 -   

 -   

 -   

 -   

 -   

 -   

 -   

 -   

 -   

 -   

 -   

 -   

 -   

 -   

 -   

 -   

 -   

 -   

 -   

 -   

 -   

 -   

 -   

 -   

 -   

 -   

 -   

 -   

 -   

 -   

 -   

 -   

 -   

 -   

 -   

 -   

 -   

 -   

 -   

 -   

 -   

 -   

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

1,923

1,923

2,386

2,386

10,508

10,508

70,000

35,000

35,000

4,637

4,637

5,754

5,754

21,113

21,113

70,000

35,000

35,000

1,923

1,923

2,386

2,386

8,756

8,756

70,000

35,000

35,000

-

-

-

-

VALUE OF 
RIGHTS 
GRANTED 
DURING THE 
YEAR $

-

-

-

-

118,753

118,753

676,282

323,597

309,142

-

-

-

-

238,606

238,606

676,282

323,597

309,142

-

-

-

-

98,961

98,961

676,282

323,597

309,142

-

-

-

-

FCTG Financial Report 2021 for print.indd   37
FCTG Financial Report 2021 for print.indd   37

7/9/21   3:21 pm
7/9/21   3:21 pm

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

37

DIRECTORS’ REPORT CONTINUED

REMUNERATION REPORT - AUDITED (CONTINUED)

RIGHTS HOLDINGS (CONTINUED)

BALANCE AT  
1 JULY 2020

BALANCE AT
30 JUNE 2021

VESTED AND 
EXERCISABLE UNVESTED

GRANTED

FORFEITED

VESTED

EXERCISED

VESTED AND 
EXERCISABLE UNVESTED

OTHER 
GROUP 
KMP 
RIGHTS
J. KAVANAGH
LTRP Grant 4b
Base
Match
LTRP Grant 5b
Base
Match
LTRP Grant 6b
Base
Match
PCRP
Base
Match 1
Match 2
C. LEISS
LTRP Grant 4
Base
Match
LTRP Grant 5
Base
Match
LTRP Grant 6
Base
Match
PCRP
Base
Match 1
Match 2
S. NORRIS
LTRP Grant 4
Base
Match
LTRP Grant 5
Base
Match
LTRP Grant 6
Base
Match
PCRP
Base
Match 1
Match 2

-
-

-
-

-
-

-
-
-

-
-

-
-

-
-

-
-
-

-
-

-
-

-
-

-
-
-

1,282
1,282

2,569
2,569

-
-

-
-

-
-

-
-
-

9,429
9,429

40,000
20,000
20,000

1,488
1,488

2,291
2,291

-
-

-
-

-
-

-
-
-

9,429
9,429

40,000
20,000
20,000

1,069
1,069

1,382
1,382

-
-

-
-

-
-

-
-
-

9,429
9,429

40,000
20,000
20,000

-
-

-
-

-
-

-
-
-

-
-

-
-

-
-

-
-
-

-
-

-
-

-
-

-
-
-

 -   
 -   

 -   
 -   

 -   
 -   

 -   
 -   
 -   

 -   
 -   

 -   
 -   

 -   
 -   

 -   
 -   
 -   

 -   
 -   

 -   
 -   

 -   
 -   

 -   
 -   
 -   

 -   
 -   

 -   
 -   

 -   
 -   

 -   
 -   
 -   

 -   
 -   

 -   
 -   

 -   
 -   

 -   
 -   
 -   

 -   
 -   

 -   
 -   

 -   
 -   

 -   
 -   
 -   

-
-

-
-

-
-

-
-
-

-
-

-
-

-
-

-
-
-

-
-

-
-

-
-

-
-
-

1,282
1,282

2,569
2,569

9,429
9,429

40,000
20,000
20,000

1,488
1,488

2,291
2,291

9,429
9,429

40,000
20,000
20,000

1,069
1,069

1,382
1,382

9,429
9,429

40,000
20,000
20,000

VALUE OF 
RIGHTS 
GRANTED 
DURING 
THE YEAR 
$

-
-

-
-

106,502
106,563

386,447
184,912
176,653

-
-

-
-

106,563
106,563

386,447
184,912
176,653

-
-

-
-

106,563
106,563

386,447
184,912
176,653

The relevant portion of the expense relating to these rights was recognised during the year ended 30 June 2021. Refer to 
note D3.

38 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

FCTG Financial Report 2021 for print.indd   38
FCTG Financial Report 2021 for print.indd   38

7/9/21   3:21 pm
7/9/21   3:21 pm

DIRECTORS’ REPORTREMUNERATION REPORT - AUDITED (CONTINUED)

ESP

General terms 

Under the ESP, eligible employees are granted a conditional right to one matched share for every two shares purchased 
(for cash consideration), subject to vesting conditions. 

To receive the matched shares, participants must hold the acquired shares for a period of two years and one month 
and still be employed with FLT at the end of that time. If acquired shares are sold before the end of the vesting period, 
conditional rights to the matched shares are forfeited. 

The matched shares may be issued by FLT, purchased on-market or allocated from treasury shares.

SHAREHOLDINGS

The number of ordinary shares held during the financial year by FLT’s directors and KMP is set out below:

2021 
FLT DIRECTORS

G.W. Smith

J.A. Eales

R.A. Baker

C.M. Garnsey

G.F. Turner

OTHER GROUP KMP

M. Waters-Ryan

A. Campbell1

C. Galanty

D.W. Smith2

J. Kavanagh1

C. Leiss1

S. Norris1

BALANCE AT 
THE START 
OF THE YEAR

RECEIVED ON 
THE EXERCISE 
OF RIGHTS

ESP 
PURCHASED 
SHARES1

ESP MATCHED 
SHARES VESTED1

OTHER 
CHANGES 

23,621

11,875

6,457

5,168

16,639,027

80,622

21,577

32,497

20,953

89

8,444

17,213

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

1,015

-

-

2,031

1,102

647

-

-

-

-

-

-

-

-

-

-

-

(20,000)

115

(16,500)

-

-

-

81

-

(6,908)

(20,953)

-

-

(17,213)

BALANCE AT 
THE END OF 
THE YEAR

23,621

11,875

6,457

5,168

16,639,027

60,622

6,207

25,589

-

2,120

9,627

647

1 A. Campbell, J. Kavanagh, C. Leiss and S. Norris participated in the ESP and were issued with ordinary shares under the same terms and conditions as all other ESP 
participants. At period end A. Campbell held 795 (2020: 403), J. Kavanagh held 1,015 (2020: nil), C. Leiss held 701 (2020: 232) and S. Norris held 323 (2020: nil) conditional 
matched rights that had been granted under the ESP but had not yet vested. 

2 D.W. Smith retired effective 1 July 2020.

LOANS TO KEY MANAGEMENT PERSONNEL AND THEIR RELATED PARTIES

5 
There were no loans provided to key management personnel and their related parties during the period.

FCTG Financial Report 2021 for print.indd   39
FCTG Financial Report 2021 for print.indd   39

7/9/21   3:21 pm
7/9/21   3:21 pm

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

39

DIRECTORS’ REPORT CONTINUED

INDEMNIFICATION AND INSURANCE OF OFFICERS

An Officers' Deed of Indemnity, Access and Insurance is in place for directors, KMP, the company secretary and some 
other executives. FLT has agreed to provide indemnification to the fullest extent permitted by law. Liabilities covered 
include legal costs that may be incurred in defending civil or criminal proceedings that may be brought against the 
officers in their capacity as officers of the company or its controlled entities. Disclosure of premiums paid is prohibited 
under the insurance contract. No payment has been made to indemnify a director, KMP, the company secretary or other 
executives during or since the financial year.

INDEMNIFICATION OF AUDITOR

To the extent permitted by law, FLT has agreed to indemnify its auditor, Ernst & Young, as part of the terms of its audit 
engagement agreement against claims by third parties arising from the audit (for an unspecified amount). No payment has 
been made to indemnify Ernst & Young during or since the financial year.

PROCEEDINGS ON BEHALF OF THE COMPANY

No proceedings have been brought or intervened in on behalf of the company with leave of the Court under section 237 
of the Corporations Act 2001.

NON-AUDIT SERVICES

The company may decide to employ the auditor on assignments additional to its statutory audit duties where the 
auditor’s expertise and experience with the company and/or the group are important.

Details of the amounts paid or payable to the auditor (Ernst & Young) for audit and non-audit services provided to the 
consolidated group during the year are set out in note F13.

The board has considered the position and, in accordance with the advice received from the audit and risk committee, 
is satisfied that the provision of non-audit services is compatible with the general standard of independence for auditors 
imposed by the Corporations Act 2001. The directors are satisfied that the auditor’s provision of non-audit services did 
not compromise the Act’s independence requirements because none of the services undermine the general principles 
relating to auditor independence as set out in APES110 Code of Ethics for Professional Accountants.

The audit and risk committee reviewed all non-audit services to ensure they did not impact the auditor’s impartiality and 
objectivity.

AUDITOR’S INDEPENDENCE DECLARATION

A copy of the auditor’s independence declaration, as required under section 307C of the Corporations Act 2001, is set out 
on page 41.

ROUNDING OF AMOUNTS

The company is of a kind referred to in Instrument 2016/191, issued by the Australian Securities and Investments 
Commission, relating to the rounding off of amounts in the directors’ report. Amounts in the directors’ report have been 
rounded off in accordance with that Instrument to the nearest thousand dollars or, in certain cases, to the nearest dollar.

This report is made in accordance with a directors’ resolution.

G.F. Turner 
Director 
BRISBANE

26 August 2021

40 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

FCTG Financial Report 2021 for print.indd   40
FCTG Financial Report 2021 for print.indd   40

7/9/21   3:21 pm
7/9/21   3:21 pm

AUDITOR’S INDEPENDENCE DECLARATION

FLIGHT CENTRE TRAVEL GROUP LIMITED

Ernst & Young 
111 Eagle Street 
Brisbane  QLD  4000 Australia 
GPO Box 7878 Brisbane  QLD  4001 

Tel: +61 7 3011 3333 
Fax: +61 7 3011 3100 
ey.com/au 

Auditor’s Independence Declaration to the Directors of Flight Centre 
Travel Group Limited 

As lead auditor for the audit of the financial report of Flight Centre Travel Group Limited for the 
financial year ended 30 June 2021, I declare to the best of my knowledge and belief, there have been: 

a)  no contraventions of the auditor independence requirements of the Corporations Act 2001 in 

relation to the audit; and   

b)  no contraventions of any applicable code of professional conduct in relation to the audit. 

This declaration is in respect of Flight Centre Travel Group Limited and the entities it controlled during 
the financial year. 

Ernst & Young 

Ric Roach 
Partner 
26 August 2021 

A member firm of Ernst & Young Global Limited 
Liability limited by a scheme approved under Professional Standards Legislation

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

41

FCTG Financial Report 2021 for print.indd   41
FCTG Financial Report 2021 for print.indd   41

7/9/21   3:21 pm
7/9/21   3:21 pm

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
STATEMENT OF PROFIT OR LOSS

Revenue

Fair value gain/(loss) on change in control

Other income

Share of profit/(loss) of joint ventures and associates

Employee benefits

Sales and marketing

Tour & hotel operations - cost of sales

Amortisation and depreciation

Finance costs

Impairment charge

Other expenses

(Loss) / Profit before income tax

Income tax credit / (expense)

(Loss) / Profit after income tax

(Loss) / Profit attributable to

Company owners

Non-controlling interests

FOR THE YEAR ENDED 30 JUNE

2021 
$’000

2020 
$’000 
RESTATED1

395,907

1,897,272

-

280,009

17,471

(3,138)

196,944

(5,047)

(810,210)

(1,491,455)

(24,983)

(2,331)

(137,973)

(37,110)

(35,709)

(246,781)

(601,710)

(170,451)

(129,856)

(230,612)

(38,253)

(217,117)

(656,873)

(848,586)

NOTES

A2

A3

A3

E1

F1

B8 / F7

A4

A5 / F7

A4

F12

168,254

186,358

(433,456)

(662,228)

(433,129)

(662,285)

(327)

57

(433,456)

(662,228)

Earnings per share for (loss) / profit attributable to the ordinary equity holders of the company: 

Basic earnings / (loss) per share

Diluted earnings / (loss) per share

CENTS

(217.5)

(217.5)

CENTS 
RESTATED1

(552.2)

(552.2)

F2

F2

1 Restated as required for changes introduced by IFRIC Agenda Decision – Configuration or Customisation Costs in Cloud Computing Arrangements. Refer to Note I(b) 
for details.

The above consolidated statement of profit or loss should be read in conjunction with the accompanying notes.

42 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

FCTG Financial Report 2021 for print.indd   42
FCTG Financial Report 2021 for print.indd   42

7/9/21   3:21 pm
7/9/21   3:21 pm

 
STATEMENT OF OTHER COMPREHENSIVE INCOME

(Loss) / Profit after income tax

OTHER COMPREHENSIVE INCOME

Items that have been reclassified to profit or loss:

Hedging gains reclassified to profit or loss

Changes in the fair value of financial assets at FVOCI

Net exchange differences on disposal of foreign operations

Items that may be reclassified to profit or loss:

Changes in the fair value of cash flow hedges   

Gain/(loss) on net investment hedges

Net exchange differences on translation of foreign operations

Income tax on items of other comprehensive income

Total other comprehensive income

FOR THE YEAR ENDED 30 JUNE

2021 
$’000

2020 
$’000 
RESTATED1

(433,456)

(662,228)

NOTES

F11

F11

F11

F11

F11

F11

F12

(109)

-

(152)

336

3,204

(28,863)

(1,029)

(26,613)

(29,553)

(321)

-

29,569

(1,456)

1,223

489

(49)

Total comprehensive income

(460,069)

(662,277)

Attributable to

Company owners

Non-controlling interests

(459,740)

(662,346)

(329)

69

(460,069)

(662,277)

1 Restated as required for changes introduced by IFRIC Agenda Decision – Configuration or Customisation Costs in Cloud Computing Arrangements. Refer to Note I(b) 
for details.

The above consolidated statement of other comprehensive income should be read in conjunction with the accompanying 
notes.

FCTG Financial Report 2021 for print.indd   43
FCTG Financial Report 2021 for print.indd   43

7/9/21   3:21 pm
7/9/21   3:21 pm

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

43

 
STATEMENT OF CASH FLOWS

CASH FLOWS FROM OPERATING ACTIVITIES

NOTES

Receipts from customers2

Payments to suppliers and employees2

Royalties received

Interest received

Interest paid (non-leases)

Interest paid (leases)

Government subsidies received

Income taxes refunded/(paid)

Net cash (outflow) from operating activities

CASH FLOWS FROM INVESTING ACTIVITIES

Acquisition of subsidiaries, net of cash acquired

Proceeds from disposal of non-controlling interests in subsidiaries

Proceeds from disposal/(acquisition) of joint ventures and associates

Payments of contingent consideration

Proceeds from sale of property, plant and equipment

Payments for property, plant and equipment 

Payments for intangibles

Payments for the purchase of financial asset investments

Proceeds from sale of financial asset investments

Dividends received from joint ventures and associates

Loans repaid by related parties

Net cash (outflow) from investing activities

CASH FLOWS FROM FINANCING ACTIVITIES

Proceeds from borrowings

Net proceeds from issue of convertible notes  

Repayment of borrowings

Payment of principal on lease liabilities

Lease surrender payments

Payments for purchase of shares on market

Proceeds from issue of shares, net of transaction costs

Proceeds from allocation of treasury shares

Dividends paid to company owners

Dividends paid to non-controlling interests

Net cash inflow from financing activities

Net increase / (decrease) in cash held

Cash and cash equivalents at the beginning of the financial year

Effects of exchange rate changes on cash and cash equivalents

F7

B1

A6

E1

A7

A3/F6

B8/F6

B8/A5

B2

B2

E2

B4

B5

B4

F7

F7

D4

D4

B7

B7

FOR THE YEAR ENDED 30 JUNE

2021 
$’000

483,776

(1,683,491)

-

10,199

(16,009)

(12,507)

277,644

28,155

(912,233)

(145)

157

169

(1,634)

62,150

(3,376)

(33,978)

(57,073)

-

1,555

-

2020 
$’000 
RESTATED1

2,797,481

(2,858,163)

360

15,422

(24,252)

(17,134)

98,009

(22,366)

(10,643)

(19,607)

-

(13,792)

(11,170)

-

(42,663)

(51,569)

(4,635)

111,244

-

380

(32,175)

(31,812)

326,445

392,228

(222,408)

(91,031)

(54,285)

(180)

5,111

-

-

-

355,880

(588,528)

1,865,797

13,562

413,905

-

(137,873)

(113,820)

-

-

691,027

3,207

(99,097)

(145)

757,204

714,749

1,172,252

(21,204)

Cash and cash equivalents at end of the financial year

B1

1,290,831

1,865,797

1 Restated as required for changes introduced by IFRIC Agenda Decision – Configuration or Customisation Costs in Cloud Computing Arrangements. Refer to Note I(b) 
for details.
2 Including consumption tax.

The above consolidated statement of cash flows should be read in conjunction with the accompanying notes.

44 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

FCTG Financial Report 2021 for print.indd   44
FCTG Financial Report 2021 for print.indd   44

7/9/21   3:21 pm
7/9/21   3:21 pm

NOTES TO THE FINANCIAL STATEMENTS 
BALANCE SHEET

ASSETS 
Current assets
Cash and cash equivalents
Financial asset investments
Trade receivables
Contract assets
Other assets
Assets held for sale
Other financial assets
Current tax receivables
Derivative financial instruments
Total current assets
Non-current assets
Property, plant and equipment
Intangible assets
Right of use asset
Other assets
Other financial assets
Investments in joint ventures and associates
Deferred tax assets
Derivative financial instruments
Total non-current assets
Total assets
LIABILITIES 
Current liabilities
Trade and other payables
Contract liabilities
Contingent consideration
Lease liability
Borrowings
Provisions
Current tax liabilities
Derivative financial instruments
Total current liabilities
Non-current liabilities
Trade and other payables
Contract liabilities
Contingent consideration
Lease liability
Borrowings
Convertible note
Provisions
Deferred tax liabilities
Derivative financial liabilities
Total non-current liabilities
Total liabilities
Net assets
EQUITY
Contributed equity
Reserves
Retained profits
Equity attributable to the Company owners
Non-controlling interests
Total equity

NOTES
B1
B2
F3
F4
F5
F5
C3

C2

F6
A5
F7
F5
C3
E1
F12
C2

F8
F9
A7
F7
B4
F10

C2

F9
A7
F7
B4
B5
F10
F12
C2

D4
F11

AS AT 30 JUNE

2021 
$’000
1,290,831
65,142
279,299
50,373
43,478
-
5,642
83,567
5,015
1,823,347

89,979
687,512
243,690
8,557
29,465
49,046
331,091
2,189
1,441,529
3,264,876

843,182
54,536
2,784
100,783
212,167
43,273
2,546
1,659
1,260,930

2,041
34,945
-
267,670
355,684
347,239
29,862
10,469
-
1,047,910
2,308,840
956,036

1,099,056
35,614
(178,634)
956,036
-
956,036

2020 
$’000 
RESTATED1
1,867,307
8,078
319,596
96,515
39,243
20,850
22,811
58,685
5,432
2,438,517

153,392
709,866
371,391
11,582
3,847
34,760
242,215
278
1,527,331
3,965,848

1,203,010
235,762
3,278
134,219
211,668
65,456
1,244
2,185
1,856,822

-
40,597
297
392,442
250,514
-
43,720
20,032
1,456
749,058
2,605,880
1,359,968

1,094,095
11,176
254,495
1,359,766
202
1,359,968

1 Restated as required for changes introduced by IFRIC Agenda Decision – Configuration or Customisation Costs in Cloud Computing Arrangements. Refer to Note I(b) 
for details.
The above consolidated balance sheet should be read in conjunction with the accompanying notes.

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

45

FCTG Financial Report 2021 for print.indd   45
FCTG Financial Report 2021 for print.indd   45

7/9/21   3:21 pm
7/9/21   3:21 pm

 
STATEMENT OF CHANGES IN EQUITY

E
N
U
J

0
3
D
E
D
N
E
R
A
E
Y
E
H
T
R
O
F

0
0
0
’
$

L
A
T
O
T

I

Y
T
U
Q
E

0
0
0
’
$

T
S
E
R
E
T
N

I

-

N
O
N

G
N
I
L
L
O
R
T
N
O
C

0
0
0
’
$

L
A
T
O
T

0
0
0
’
$

S
T

I

F
O
R
P

I

D
E
N
A
T
E
R

0
0
0
’
$

0
0
0
’
$

S
E
V
R
E
S
E
R

S
E
R
A
H
S

0
0
0
’
$

I

Y
T
U
Q
E

S
E
T
O
N

Y
R
U
S
A
E
R
T

I

D
E
T
U
B
R
T
N
O
C

8
1
3

,

2
6
4
1

,

8
7
2

0
4
0

,

2
6
4
1

,

0
1
0

,

3
5
0
,
1

7
9
3
,
5
1

)
3
9
9
,
1
1
(

6
2
6
,
5
0
4

9
1
0
2

l

y
u
J

1

t
a

e
c
n
a

l

a
B

)
0
3
0
,
4
(

)
9
9
0
,
3
3
(

,

9
8
1
5
2
4
1

,

)
9
4
(

)
8
2
2
,
2
6
6
(

)

7
7
2

,

2
6
6

(

3
4
5
,
5
8
6

8
4
5
,
7

7
0
2
,
3

)
2
4
2
,
9
9
(

,

8
6
9
9
5
3
1

,

)
3
1
6
,
6
2
(

)
6
5
4
,
3
3
4
(

-

-

7
5

2
1

9
6

8
7
2

-

-

-

)
5
4
1
(

2
0
2

)
2
(

)
7
2
3
(

)

9
6
0

,

0
6
4

(

)

9
2
3

(

7
2
1

0
8
0
,
8
1

0
3
9
,
7
3

-

6
3
0

,

6
5
9

-

-

-

-

7
2
1

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

)
0
3
0
,
4
(

)
9
9
0
,
3
3
(

)
0
3
0
,
4

(

)
3
0
1
,
3
3

(

-

4

-

-

-

-

1
s
t
s
o
c
n
o
i
t
a
t
n
e
m
e
p
m

l

i

S
A
A
S
-
e
g
n
a
h
c

y
c

i
l

o
p
g
n
i
t
n
u
o
c
c
A

6
1
B
S
A
A

-
e
g
n
a
h
c

y
c

i
l

o
p
g
n
i
t
n
u
o
c
c
A

,

1
1
9
4
2
4
1

,

7
7
8

,

5
1
0
,
1

1
0
4
,
5
1

)
3
9
9
,
1
1
(

6
2
6
,
5
0
4

1
9
1
0
2

l

y
u
J

1

t
a

s
a

y
t
i
u
q
e

l

a
t
o
t
d
e
t
a
t
s
e
R

)
5
8
2
,
2
6
6
(

)
5
8
2
,
2
6
6

(

-

)
1
6
(

-

)

1
6

(

)

6
4
3

,

2
6
6

(

)

5
8
2

,

2
6
6
(

)
1
6
(

-

-

-

r
a
e
y

e
h
t

r
o
f

e
m
o
c
n

i

e
v

i
s
n
e
h
e
r
p
m
o
c

l

a
t
o
T

e
m
o
c
n

i

e
v
i
s
n
e
h
e
r
p
m
o
c

r
e
h
t
O

r
a
e
y
e
h
t

r
o

f

t
fi
o
r
P
/

)
s
s
o
L
(

-

-

0
8
0
,
8
1

0
3
9
,
7
3

-

-

-

-

6
3
0

,

6
5
9

)

4
3
6

,

8
7
1
(

4
1
6
,
5
3

)

1
1
6

,

6
2

(

)
1
1
6
,
6
2
(

-

-

9
1
1
3
1

,

0
3
9
7
3

,

3
4
5
,
5
8
6

8
4
5
,
7

7
0
2
,
3

)
7
9
0
,
9
9
(

,

6
6
7
9
5
3
1

,

)
1
1
6
,
6
2
(

)
9
2
1
,
3
3
4
(

)

0
4
7
9
5
4

,

(

-

)

,

9
2
1
3
3
4
(

)
9
2
1
,
3
3
4

(

-

)
7
9
0
,
9
9

(

5
9
4

,

4
5
2

-

6
7
1
,
1
1

-

-

-

-

2
2
6

,

4

)

6
8
7

,

8

(

3
9
9
1
1

,

3
4
5

,

5
8
6

4
D

-

-

6
2
9
2

,

5
9
0
,
4
9
0
,
1

1
1
F
/
4
D

1
1
F
/
4
D

7
B

:
s
r
e
n
w
o
s
a

y
t
i
c
a
p
a
c

r
i

e
h
t

n

i

s
r
e
n
w
o
h
t
i

w
s
n
o
i
t
c
a
s
n
a
r
T

s
t
s
o
c
n
o
i
t
c
a
s
n
a
r
t

f

o
t
e
n

,
r
e
f
f

o
t
n
e
m
e
l
t
i
t
n
E

s
t
n
e
m
y
a
p
d
e
s
a
b
-
e
r
a
h
s
e
e
y
o
p
m
E

l

i

d
a
p
r
o
r
o

f

d
e
d
i
v
o
r
p
s
d
n
e
d
i
v
i
D

1
0
2
0
2
e
n
u
J
0
3

t
a

e
c
n
a

l

a
B

s
e
r
a
h
s

y
r
u
s
a
e
r
T

x
a
t
d
n
a

-

-

-

-

:
s
r
e
n
w
o
s
a

y
t
i
c
a
p
a
c

r
i

e
h
t

n

i

s
r
e
n
w
o
h
t
i

w
s
n
o
i
t
c
a
s
n
a
r
T

i

y
r
a
d
i
s
b
u
s

f

o

l

a
s
o
p
s
i
d
t
s
e
r
e
t
n

i

g
n

i
l
l

o
r
t
n
o
c
-
n
o
N

r
a
e
y

e
h
t

r
o
f

e
m
o
c
n

i

e
v

i
s
n
e
h
e
r
p
m
o
c

l

a
t
o
T

e
m
o
c
n

i

e
v
i
s
n
e
h
e
r
p
m
o
c

r
e
h
t
O

r
a
e
y
e
h
t

r
o

f

t
fi
o
r
P
/

)
s
s
o
L
(

-

-

1
6
9
4

,

6
5
0
,
9
9
0
,
1

1
1
F
/
4
D

1
1
F
/
5
B

7
B

,

l

d
n
o
b
e
b
i
t
r
e
v
n
o
c

f

o
t
n
e
n
o
p
m
o
c

y
t
i
u
q
E

s
t
n
e
m
y
a
p
d
e
s
a
b
-
e
r
a
h
s
e
e
y
o
p
m
E

l

x
a
t

f

o
t
e
n

i

d
a
p
r
o
r
o

f

d
e
d
i
v
o
r
p
s
d
n
e
d
i
v
i
D

1
2
0
2
e
n
u
J
0
3

t
a

e
c
n
a

l

a
B

.
s
l
i

a
t
e
d
r
o

f

)

b

(
I

e
t
o
N
o
t

r
e
f
e
R

.
s
t
n
e
m
e
g
n
a
r
r

A
g
n
i
t
u
p
m
o
C
d
u
o
C
n

l

i

s
t
s
o
C
n
o
i
t
a
s
i
m
o
t
s
u
C

r
o
n
o
i
t
a
r
u
g
fi
n
o
C
–
n
o
i
s
i

c
e
D
a
d
n
e
g
A
C
R
F

I

I

y
b
d
e
c
u
d
o
r
t
n

i

s
e
g
n
a
h
c

r
o

f

d
e
r
i

u
q
e
r

s
a
d
e
t
a
t
s
e
R
1

.
s
e
t
o
n
g
n
i
y
n
a
p
m
o
c
c
a
e
h
t
h
t
i

w
n
o
i
t
c
n
u
n
o
c
n

j

i

d
a
e
r
e
b
d
u
o
h
s

l

y
t
i
u
q
e
n

i

s
e
g
n
a
h
c

f

o
t
n
e
m
e
t
a
t
s
d
e
t
a
d

i
l

o
s
n
o
c
e
v
o
b
a
e
h
T

46 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

FCTG Financial Report 2021 for print.indd   46
FCTG Financial Report 2021 for print.indd   46

7/9/21   3:21 pm
7/9/21   3:21 pm

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO THE FINANCIAL STATEMENTS

F 
F1 

F2 

F3 

F4 

F5 

F6 

F7 

F8 

F9 

OTHER INFORMATION 
Other expenses 

Earnings per share 

 Trade and other receivables 

Contract assets 

Other assets 

Property, plant and equipment  

Leases 

Trade and other payables 

Contract liabilities 

F10 

Provisions 

F11 

Reserves 

F12 

Tax 

F13 

Auditor's remuneration 

F14 

Seasonality 

G 
G1 

G2 

G3 

H 
H1 

H2 

H3 

I 

GROUP STRUCTURE 
Subsidiaries 

Deed of cross guarantee 

Parent entity financial information 

UNRECOGNISED ITEMS 
Commitments 

Contingencies 

 Events occurring after the end of  
the reporting period 

 SUMMARY OF ACCOUNTING  
POLICIES 

99

99

100

101

103

105

106

107

110

111

112

113

115

118

118

119

119

119

122

124

124

124

124

125

SIGNIFICANT MATTERS 

A 
A1 

A2 

A3 

A4 

A5 

 A6 

A7 

B 
B1 

B2 

B3 

B4 

B5 

B6 

B7 

B8 

C 
C1 

C2 

C3 

D 
D1 

D2 

D3 

D4 

E 
 E1 

FINANCIAL OVERVIEW 
Segment information 

Revenue 

Other income 

Expenses 

Intangible assets 

Business combinations 

Contingent consideration 

CASH MANAGEMENT 
Cash and cash equivalents 

Financial asset investments  

Cash and financial asset investments 

– financial risk management 

Borrowings 

Convertible notes 

Ratios 

Dividends 

Capital expenditure 

FINANCIAL RISK MANAGEMENT 
Financial risk management 

Derivative financial instruments 

Other financial assets 

REWARD AND RECOGNITION 
Key management personnel 

Business ownership scheme (BOS) 

Share-based payments 

Contributed equity and treasury shares 

RELATED PARTIES 
 Investments accounted for using the  
equity method 

E2 

Related party transactions 

48

49

49

55

57

58

59

62

63

64

64

66

66

68

70

71

72

73

74

74

78

83

84

84

85

87

93

95

95

97

FCTG Financial Report 2021 for print.indd   47
FCTG Financial Report 2021 for print.indd   47

7/9/21   3:21 pm
7/9/21   3:21 pm

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

47

SIGNIFICANT MATTERS

The following significant events and transactions occurred during or after the end of the reporting period:

UNDERLYING ADJUSTMENTS

GAIN ON SALE OF ST KILDA BUILDING

On 10 July 2020 the sale of the St Kilda Melbourne head office property was completed for cash proceeds of $62,150,000, 
and a gain of $32,982,000 was recognised in other income within the statement of profit or loss. Refer to note A3.

COVID-19 COST BASE AND DISPOSAL OF STORE/HEAD OFFICE ASSETS

•  FLT incurred $103,884,000 costs during the period to achieve COVID-19 hibernation cost base reduction ($102,813,000 
for the year ended 30 June 2020) including redundancies, lease break fees and IT contract early exit costs. Refer to   
note A1.

•  FLT incurred $19,063,000 non-cash loss on disposal of head office and store assets during the period due to closures 

associated with COVID-19. Refer to note A1.

LIQUIDITY
FLT closely manages and monitors liquidity at a group level through rolling 18-month operating cashflow forecasts and 
comparing actual cashflows to this forecast, which is supported by Global Treasury review of cashflow forecasts prepared 
weekly at a detailed level by business and country.

On 17 November 2020, the Company issued convertible notes with an aggregate principal amount of $400,000,000. On 
22nd February 2021, FLT entered into a $350,000,000 three year secured syndicated debt facility with its existing bank 
lenders. The facility refinanced FLT’s bilateral debt facility agreements which totalled $450,000,000, with $100,000,000 
repaid in March 2021 from the proceeds of the convertible note issue. FLT will not be required to comply with its existing 
operating leverage ratio, fixed charges ratio and shareholder funds ratio covenants until 31 December 2022, at which point 
covenants will be calculated based on the six month period from 1 July 2022 to 31 December 2022. Until that time FLT will 
be required to maintain a cash to total borrowings ratio of greater than or equal to 1:1 (with total borrowings to exclude 
the convertible notes). The facility is guaranteed by certain members of the group and is secured. The total amount drawn 
down at the reporting date was $350,000,000.

On 3 July 2020, Flight Centre (UK) Limited (FCUK) issued GBP 65,000,000 of notes under the Bank of England (BoE) 
COVID-19 Corporate Financing Facility (CCFF notes) which matured in March 2021 and were repaid. On 16 March 2021 
FCUK issued a further GBP 65,000,000 of CCFF notes to refinance the original July 2020 issuance, and these notes mature 
in March 2022. On 19 March 2021 FCUK issued a further GBP 50,000,000 of CCFF notes which mature in March 2022. In 
total, FCUK has issued GBP 115,000,000 (A$211,747,000) of CCFF notes which mature in March 2022.

COVID-19 continues to impact FLT and has given rise to the loss in FY21. Whilst there is uncertainty in the timing of 
the travel rebound and FLT’s revenues, given the cost reduction initiatives executed to date, together with the cash in 
bank and long term financing arrangements in place, the Directors are satisfied the company has the ability to meet its 
debts as and when due for the next 12 months, and for the financial report to be prepared on a going concern basis. No 
adjustments have been made in the financial report in relation to the company's ability to realise its assets and discharge 
its liabilities in the normal course of business.

DIVIDENDS
The directors have determined it is not prudent to declare a dividend for the period ended 30 June 2021 due to the 
ongoing COVID-19 uncertainty.

48 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

FCTG Financial Report 2021 for print.indd   48
FCTG Financial Report 2021 for print.indd   48

7/9/21   3:21 pm
7/9/21   3:21 pm

NOTES TO THE FINANCIAL STATEMENTSA 

FINANCIAL OVERVIEW

This section provides information that is most relevant to explaining the group’s performance during the year, and 
where relevant, the accounting policies that have been applied and significant estimates and judgements made.

A1 

A2 

A3 

A4 

A5 

A6 

A7 

Segment information

Revenue

Other income

Expenses

Intangible assets

Business combinations

Contingent consideration

A1 

SEGMENT INFORMATION

(A)  IDENTIFICATION AND DESCRIPTION OF SEGMENTS
FLT has identified its operating segments based on the internal reports that are reviewed and used by the board and 
global task force (chief operating decision makers – CODM) in assessing performance and in determining resource 
allocation.

The company’s executive team currently consists of the following members:

•  Managing director
•  Chief financial officer
•  Chief executive officer – Leisure; and
•  Chief executive officer – Corporate.

The executive team, together with the below regional Managing Directors (MDs) form the global taskforce:

•  MD – Australia
•  MD – The Americas
•  MD – EMEA

While the MD’s play a key role in the setting the strategy, they report to the CEOs who then allocate resources and assess 
performance. Therefore the MDs are not considered as part of the CODM. 

LEISURE

The Leisure segment combines the retail store front and on-line brands for retail customers. It also includes the global 
experiences business which incorporates touring, ground-handling and hotels. 

CORPORATE

The Corporate segment includes the FCM brand, Corporate Traveller and other Corporate customer brands.  

OTHER

Other segment includes Brisbane-based support and wholesale procurement businesses that support the global network 
(including Global Procurement Network and India Forex business). It also includes individual businesses that report 
directly to head office. 

The group consolidation adjustments are also included in this segment. 

(B)  MAJOR CUSTOMERS
FLT provides services to and derives revenue from a number of customers. The company does not derive more than 10% 
of total consolidated revenue from any one customer.

FCTG Financial Report 2021 for print.indd   49
FCTG Financial Report 2021 for print.indd   49

7/9/21   3:21 pm
7/9/21   3:21 pm

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

49

NOTES TO THE FINANCIAL STATEMENTS CONTINUED

A1 

SEGMENT INFORMATION (CONTINUED)

(C)  UNDERSTANDING THE SEGMENT RESULT
Segment information is presented below in the manner in which it is presented to the CODMs and upon which they make 
their decisions. AASB16 Leases applied from 1 July 2019 however due to the budgeting & forecasting cycle the reporting 
to the CODMs was presented on pre AASB16 Leases basis. Therefore profit before tax for both Leisure and Corporate 
segments for the year ended 30 June 2020 included the pre AASB16 “rent expense” and the impact of AASB16 is included 
within the “other” segment. For the year ended 30 June 2021, leasing has been allocated in the segments as per AASB16.  

Underlying information is shown as this is information presented and used by the CODMs. 

SEGMENT REVENUE

The measurement of segment revenue has not changed since 30 June 2020. Refer to note A2 for details of  
revenue policies.

Sales between segments are carried out at arm’s length and are eliminated on consolidation.

SEGMENT ASSETS AND LIABILITIES

The amounts provided to the board and global task force in respect of total assets and total liabilities are measured in a 
manner consistent with that of the financial statements. These reports do not allocate total assets or total liabilities based 
on the operations of each segment.

FLT has not disclosed non-current assets by segment as this information is not provided to or reviewed by the chief 
operating decision makers nor produced for other reasons and, as such, the cost of developing and providing this 
information exceeds the attributable benefits.

TOTAL TRANSACTION VALUE (TTV)

TTV is un-audited, non-IFRS financial information and does not represent revenue in accordance with Australian 
Accounting Standards. TTV represents the price at which travel products and services have been sold across the group’s 
various operations, both as agent for various airlines and other service providers and as principal, plus revenue from other 
sources. TTV has been reduced by refunds. FLT’s revenue is, therefore, derived from TTV.

50 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

FCTG Financial Report 2021 for print.indd   50
FCTG Financial Report 2021 for print.indd   50

7/9/21   3:21 pm
7/9/21   3:21 pm

A1 

SEGMENT INFORMATION (CONTINUED)

SEGMENT INFORMATION PRESENTED TO THE BOARD OF DIRECTORS AND GLOBAL TASK FORCE

(D) 
The segment information provided to the board and task force for the reportable segments for the years ended 30 June 
2021 and 30 June 2020 is shown in the tables on the following pages.

30 JUNE 2021

Segment information

TTV 1

LEISURE 
$’000

CORPORATE 
$’000

OTHER 
$’000

TOTAL 
$’000

1,391,190

2,169,089

384,905

3,945,184

Agency revenue from the provision of travel

Principal revenue from the provision of travel

Revenue from tour & hotel operations

Revenue from other businesses

Total revenue from contracts with customers

Net (loss) / profit before tax and royalty

 141,594

 9,178 

 2,897 

 2,731 

156,400

(461,615)

 211,451

 3,265 

 - 

 1,820 

216,536

(141,390)

Royalty

 - 

(1,027) 

Net (loss) / profit before tax and after royalty

(461,615)

(142,417)

Reconciliation of Statutory PBT to Underlying PBT

Net (loss) / profit before tax and royalty

(461,615)

(141,390)

Gain on sale of St Kilda building

Loss on disposal of head office and store assets

Costs incurred due to COVID-19 cost base transition

Employee benefits

Lease related2

  Communications & IT

Employee retention plans

 - 

 15,933

 50,023 

 27,485

 1,370 

 334 

 - 

 2,973 

 11,637 

4,231 

 32

 545 

 13,064 

366,109

 682 

 2 

 9,223 

22,971

1,295

1,027 

2,322

1,295

 (32,982)

 157

 10,322 

 2,556

 (3,772)

 3,734 

13,125

2,899

13,774

395,907

(601,710)

-

(601,710)

(601,710)

(32,982)

19,063

71,982

34,272

(2,370)

4,613

Underlying (loss) / profit before tax and royalty

(366,470)

(121,972)

(18,690)

(507,132)

1 TTV is an un-audited, non-IFRS measure.

2 Includes right-of-use asset impairment, gain/loss on disposal of right-of-use assets and other occupancy costs.

FCTG Financial Report 2021 for print.indd   51
FCTG Financial Report 2021 for print.indd   51

7/9/21   3:21 pm
7/9/21   3:21 pm

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

51

 
 
NOTES TO THE FINANCIAL STATEMENTS CONTINUED

A1 

SEGMENT INFORMATION (CONTINUED)

30 JUNE 2020 - RESTATED1

Segment information

TTV3

LEISURE2 
$’000

CORPORATE2 
$’000

OTHER2 
$’000

TOTAL 
$’000

7,422,193

6,911,108

969,750

15,303,051

Agency revenue from the provision of travel

Principal revenue from the provision of travel

Revenue from tour & hotel operations

Revenue from other businesses

 856,770 

 83,912 

 169,817 

 15,014 

 708,314 

 14,505 

 - 

 3,777 

Total revenue from contracts with customers

1,125,513

726,596

29,919

 3,365 

 - 

 11,879 

45,163

1,595,003

101,782

169,817

30,670

1,897,272

Net (loss) / profit before tax and royalty

Royalty

(761,708)

 - 

Net (loss) / profit before tax and after royalty

(761,708)

(14,002)

 (2,736)

(16,738)

(72,876)

(848,586)

 2,736 

-

(70,140)

(848,586)

Reconciliation of Statutory PBT to Underlying PBT

Net (loss) / profit before tax and royalty

(761,708)

(14,002)

(72,876)

(848,586)

Global Touring impairment

Supplier exposure

Fair value loss on Ignite

Upside investment share of losses

Upside impairment

Hotel impairment

Other impairment

Loss on disposal of store assets

Costs incurred due to COVID-19 cost base 
transition

Employee benefits

Lease related4

  Communications & IT

Impact of AASB 16 transition

 63,475 

 19,720 

 3,138 

 - 

 - 

 29,778 

 6,859 

 27,348 

 15,027 

 67,704 

 208 

 - 

 - 

 8,904 

 - 

 10,454 

 47,126 

 - 

 10,702 

 811 

 6,942 

 1,368 

 43 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 650 

 1,040 

 2,243 

 1,216 

 8,062 

 6,572 

63,475

28,624

3,138

10,454

47,126

29,778

18,211

29,199

24,212

70,288

8,313

6,572

Underlying (loss) / profit before tax and royalty

(528,451)

72,348

(53,093)

(509,196)

1 Restated as required for changes introduced by IFRIC Agenda Decision – Configuration or Customisation Costs in Cloud Computing Arrangements. Refer to Note I(b) 
for details.

2 The results of the new acquisitions and investments are shown in the following segments: Ignite & Ixtapa in the Leisure segment, Where to in the Corporate segment 
and TP Connects in Other segment.

3 TTV is an un-audited, non-IFRS measure.

4 Includes right-of-use asset impairment, gain/loss on disposal of right-of-use assets and other occupancy costs.

52 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

FCTG Financial Report 2021 for print.indd   52
FCTG Financial Report 2021 for print.indd   52

7/9/21   3:21 pm
7/9/21   3:21 pm

 
 
A1 

SEGMENT INFORMATION (CONTINUED)

(E)  ADDITIONAL INFORMATION PRESENTED BY GEOGRAPHIC AREA
In addition to the pillar segment information provided above, the below table presents geographic revenue disclosures 
and also PBT information which has been included to aid user understanding: 

ALTERNATIVE PROFIT MEASURES

Underlying information is shown as this is information presented and used by the CODMs.

Underlying (loss) / profit before tax and royalty (PBT) and underlying (loss) / profit after tax (NPAT) are non-IFRS measures.

A reconciliation of these non-IFRS measures and specific items to the nearest measure prepared in accordance with IFRS is 
included in the tables on the following pages.

30 JUNE 2021

Segment information

TTV1

Agency revenue from the provision  
of travel

Principal revenue from the provision  
of travel

Revenue from tour & hotel operations

Revenue from other businesses

Total revenue from contracts  
with customers

AUSTRALIA 
& NZ 
$’000

AMERICAS 
$’000

EMEA 
$’000

ASIA 
$’000

OTHER 
SEGMENT 
$’000

TOTAL 
$’000

2,066,991

802,829

568,169

473,304

33,891

3,945,184

 164,681 

 103,582

 78,632 

 13,593 

 5,621

366,109

 8,118 

 3,591 

 - 

 - 

 3,897 

 3,720 

 447 

 - 

 364 

 76 

 - 

 1,312 

 893

13,125

 2,899 

 4,481 

2,899

13,774

176,696

110,893

79,443

14,981

13,894

395,907

Net (loss) / profit before tax and royalty

(250,447)

(152,029)

(71,026)

(23,560)

(104,648)

(601,710)

Royalty  

 - 

 - 

 (1,211) 

 - 

1,211 

-

Net (loss) / profit before tax and  
after royalty

Reconciliation of Statutory PBT to Underlying PBT

(250,447)

(152,029)

(72,237)

(23,560)

(103,437)

(601,710)

Net (loss) / profit before tax and royalty

(250,447)

(152,029)

(71,026)

(23,560)

(104,648)

(601,710)

Gain on sale of St Kilda building

 (32,982)

 - 

 - 

Loss on disposal of head office and  
store assets

 8,315 

 10,276 

 134 

 - 

 45 

 - 

(32,982)

 293 

19,063

Costs incurred due to COVID-19 cost base transition

Employee benefits

Lease related2

  Communications & IT

Employee retention plans

Underlying (loss) / profit before  
tax and royalty

1 TTV is an un-audited, non-IFRS measure.

 53,155 

 16,982

 (3,524)

 428

 12,270 

 20,136 

 1,135 

 191

 695 

 1,057 

 4,805 

 (2,850)

  -    

 342 

 26 

  -    

 96

 (22)

 19 

 3,556

71,982

34,272

(2,370)

4,613

(208,073)

(108,021)

(72,705)

(22,336)

(95,997)

(507,132)

2 Includes right-of-use asset impairment, gain/loss on disposal of right-of-use assets and other occupancy costs.

FCTG Financial Report 2021 for print.indd   53
FCTG Financial Report 2021 for print.indd   53

7/9/21   3:21 pm
7/9/21   3:21 pm

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

53

 
 
NOTES TO THE FINANCIAL STATEMENTS CONTINUED

A1 

SEGMENT INFORMATION (CONTINUED)

30 JUNE 2020 - RESTATED1

Segment information

TTV3

Agency revenue from the provision  
of travel

Principal revenue from the provision  
of travel

AUSTRALIA  
& NZ2 
$’000

AMERICAS2 
$’000

EMEA 
$’000

ASIA  
$’000

OTHER 
SEGMENT2 
$’000

TOTAL 
$’000

7,343,602

3,646,402

2,454,748

1,666,911

191,388

15,303,051

 774,867 

 431,553 

 324,525 

 63,273 

 785 

1,595,003

 81,293 

 9,938 

 4,595 

 450 

 5,506 

101,782

Revenue from tour & hotel operations

 - 

 - 

 - 

 - 

 169,817 

Revenue from other businesses

 14,008 

 4,150 

 2,864 

 3,288 

 6,360 

169,817

30,670

Total revenue from contracts  
with customers

870,168

445,641

331,984

67,011

182,468

1,897,272

Net (loss) / profit before tax and royalty

(423,743)

(101,682)

(66,356)

(16,533)

(240,272)

(848,586)

Royalty

 2,774 

 - 

 (2,774)

 - 

 - 

-

Net (loss) / profit before tax and  
after royalty

(420,969)

(101,682)

(69,130)

(16,533)

(240,272)

(848,586)

Reconciliation of Statutory PBT to Underlying PBT

Net (loss) / profit before tax and royalty

(423,743)

(101,682)

(66,356)

(16,533)

(240,272)

(848,586)

Global Touring impairment

Supplier exposure

Fair value loss on Ignite

Upside investment share of losses

Upside impairment

Hotel impairment

Other impairment

Loss / (gain) on disposal of store assets

Costs incurred due to COVID-19  
cost base transition

Employee benefits

Lease related4

  Communications & IT

Impact of AASB 16 transition

Underlying (loss) / profit before  
tax and royalty

 - 

 28,624 

 3,138 

 - 

 - 

 - 

 8,951 

 13,241 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 6,676 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 6,282 

 8,375 

 819 

 1,183 

 63,475 

 - 

 - 

 10,454 

 47,126 

 29,778 

 2,159 

 (276)

 3,803 

 3,552 

 13,092 

 1,483 

 2,282 

 36,069 

 13,809 

 20,074 

 7,001 

 536 

 1,312 

 (281)

 - 

 5,314 

 267 

 - 

 920 

 69 

 - 

 83 

63,475

28,624

3,138

10,454

47,126

29,778

18,211

29,199

24,212

70,288

8,313

6,572

(322,380)

(76,614)

(13,219)

(11,861)

(85,122)

(509,196)

1 Restated as required for changes introduced by IFRIC Agenda Decision – Configuration or Customisation Costs in Cloud Computing Arrangements. Refer to Note I(b) 
for details.

2 The results of the new acquisitions and investments are shown in the following geography groups: Ignite and TP Connects in Australia & NZ, Ixtapa in Americas and 
Whereto in Other.  

3 TTV is an un-audited, non-IFRS measure.

4 Includes right-of-use asset impairment, gain/loss on disposal of right-of-use assets and other occupancy costs.

54 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

FCTG Financial Report 2021 for print.indd   54
FCTG Financial Report 2021 for print.indd   54

7/9/21   3:21 pm
7/9/21   3:21 pm

 
 
A2 

REVENUE

Agency revenue from the provision of travel

Principal revenue from the provision of travel 

Revenue from tour & hotel operations

Revenue from other businesses

Total revenue from contracts with customers

2021 
$’000

2020 
$’000 
RESTATED1

366,109

1,595,003

13,125

2,899

13,774

101,782

169,817

30,670

395,907

1,897,272

1 Restated as required for changes introduced by IFRIC Agenda Decision – Configuration or Customisation Costs in Cloud Computing Arrangements. Refer to Note I(b) 
for details. 

Refer below for details of revenue constraint due to potential cancellation of travel related to COVID-19. Refer to note F9 
for contract liability raised. 

Additional disaggregation of revenue by geographic region is presented in note A1 Segment Information. 

ACCOUNTING POLICY

REVENUE FROM CONTRACTS WITH CUSTOMERS

Agency revenue from the provision of travel

Revenue is generated when FLT, acting as an agent, arrange and book travel and travel related products to be provided 
by suppliers to retail and corporate consumers. The supplier of the travel products is the principal in the wider travel sales 
transaction. From FLT’s perspective (under AASB 15), the supplier of the travel products is the customer in the agency 
relationship.

The service is paid for in a variety of ways, including guaranteed base payments, commissions, mark-ups, transaction fees, 
other ancillary fees and in the case of cancelled travel, cancellation fees. Rebates are received for using travel consolidator 
systems known as Global Distribution Systems (GDS) to access and book travel supplier products. In addition, volume 
incentives are received from suppliers for achieving annual targets. 

Guaranteed base payments, commission, mark-ups, transaction fees are paid for and received at the time of booking. 
Rebates and volume incentive payments received will vary depending on the terms of the contract. Receipt of payment can 
vary between upfront to post contract completion once availed data is known.

Revenue is recognised over time as the supplier of the travel products (the customer in the agency relationship under 
AASB 15) simultaneously receives and consumes the benefit of the travel agency services. Practically revenue is recognised 
when the booking is finalised as this is when the performance obligation is satisfied.

The revenue is variable, however it is not subject to material constraints, except for: 

1) COVID-19 cancellation 

FLT’s agency revenue from the provision of travel is variable and in an ordinary operating environment is not subject to 
material constraints, hence is recognised at the time of ticketing when the performance obligation is satisfied.   

In the current COVID-19 environment, there is a constraint attached to this revenue, namely that the booking may be 
cancelled prior to travel (either by the supplier, end-consumer or due to government restrictions) requiring a refund of the 
agency revenue earned by FLT.   

Whilst FLT has terms & conditions in place to allow the retention of cancellation fees on cancellation of bookings, a 
decision has been made that these will not be applied in all circumstances.  

Therefore FLT has recognised a contract liability which recognises the uncertainty that the travel may be cancelled prior to 
departure requiring a refund of the agency revenue earned by FLT. This is calculated using booking volumes and margins, 
known or anticipated travel restrictions and cancellation probability rate based on COVID-19 trading patterns.  

This constraint of revenue will unwind when the uncertainty is removed. Either the end consumer will travel, in which case 
FLT will recognise the revenue in the statement of profit or loss. Or if the travel does not proceed, this contract liability will 
be settled via payment to the end-consumer.

FCTG Financial Report 2021 for print.indd   55
FCTG Financial Report 2021 for print.indd   55

7/9/21   3:21 pm
7/9/21   3:21 pm

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

55

NOTES TO THE FINANCIAL STATEMENTS CONTINUED

A2 

REVENUE (CONTINUED)

2) Volume incentives which are recorded by applying the following: 

•  Year-end differences – judgements and estimation techniques are required to determine revenue from consumers 

anticipated to travel over the remaining contract year and the associated incentive rate applicable to these forecast 
levels. A combination of historical data and actual ticketed data from external sources is used to predict the anticipated 
travel revenue and associated incentive rate. 

•  Utilisation rates – the likelihood of the consumer cancelling the travel prior to departure.
•  Constraints – in the current COVID-19 environment all volume incentives have been constrained due to future 

cancellations and the uncertainty of predicting future bookings. Volume revenue has been booked to the extent of 
flown / availed revenue at guaranteed rates.

Except as noted above, the travel supplier, as principal, is responsible for refunds to the front end customer,  
not FLT as agent. 

SUPPLIER INCENTIVES AND LUMP-SUM REVENUE

From time-to-time, incentives or lump sum amounts are received from suppliers. The supplier of the travel products is the 
customer in the agency relationship under AASB 15. The recognition pattern is dependent on the specific terms of each 
contract. The revenue is only recognised upfront where there has been a distinct service transferred upfront, otherwise 
it is recognised over the term of the contract in line with the delivery of the performance obligation. The revenue can be 
either fixed or variable and is constrained where contract terms require the supplier to be refunded in part or full upon 
termination of the contract. 

Associated contract costs may be eligible for capitalisation as fulfilment assets and amortised over the same period.

Lump sum deferred revenue is recognised over the contract terms which typically range between 1 – 10 years. 

Principal revenue from the provision of travel

Revenue is generated when FLT, acting as principal, provides other services to the customer such as hotel management 
through the Cross Hotels (previously BHMA) brand, events and production management, conferences, marketing 
campaigns, Travel Money currency sales and franchise programs. In addition, from time-to-time FLT will develop and offer 
products in its retail and corporate agency business’ for which FLT is principal. 

Revenue is recognised when the performance obligation has been satisfied. The revenue may be variable or fixed and is 
typically recognised over time as the service is provided. The most likely method is used for variable revenue recognition. 
The revenue is not subject to material constraints as revenue recognition is over time as service is provided.

As principal, FLT is responsible for refunds to the customer. 

Revenue from tour and hotel operations

FLT has a number of touring and ground-handling operations provided through the brands Top Deck, Back-Roads, 
Discova Asia (previously Buffalo Tours) and Discova Americas (previously Olympus Tours). In addition FLT provides hotel 
operations through Away Camakila.

Revenue is generated from tour and hotel operations when FLT, acting as principal, provides tours, ground-handling 
services and hotel accommodation and other hotel services (eg restaurant, spa). Revenue is variable and includes the 
gross amount sold less any cancellations/refunds.

Revenue is recognised over the duration of the tour/accommodation period or when the ground-handling service or hotel 
service is provided. The costs associated with fulfilling these services such as transport, accommodation costs, wages 
and food and beverage are expensed over the same duration and disclosed as cost of tour and hotel operations in the 
statement of profit or loss.

As principal, FLT is responsible for refunds to the customer, with an allowance for refunds taken into consideration in the 
recognition of revenue. 

REVENUE FROM OTHER BUSINESSES

Revenue is generated when FLT, typically acting as principal, provides other services to customers. This includes services 
provided by the brands Healthwise, Moneywise, and FC Business School. Revenue is recognised when the performance 
obligation has been satisfied. The revenue may be variable or fixed and is typically recognised over time as the service 
is provided. The most likely method is used for variable revenue recognition. The revenue is not subject to material 
constraints as it is recognised only when all performance obligations have been satisfied.

56 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

FCTG Financial Report 2021 for print.indd   56
FCTG Financial Report 2021 for print.indd   56

7/9/21   3:21 pm
7/9/21   3:21 pm

A3 

OTHER INCOME

FAIR VALUE GAIN ON CHANGE IN CONTROL

NOTES

Fair value loss on Ignite Travel Group

Total

OTHER INCOME

Interest

Rent and sub-lease rentals

Gain on sale of St Kilda building

Net foreign exchange gains

(Loss) / Gain on contingent consideration

Government subsidies

Total

F7

A7

2021 
$’000

-

-

5,709

6,012

32,982

-

(840)

236,146

280,009

2020 
$’000

(3,138)

(3,138)

14,599

4,250

-

28,139

4,735

145,221

196,944

GAIN ON SALE OF ST KILDA BUILDING
On 10 July 2020 the sale of the St Kilda Melbourne head office property was completed for cash proceeds of $62,150,000. 
Immediately prior to the sale, the building had been recognised in the balance sheet as held for sale at the carrying 
amount of $20,850,000.

FLT continue to occupy a portion of the premises, therefore as part of the sale and leaseback, a net liability amount of 
$8,318,000 has been recognised in the balance sheet.

A gain of $32,982,000 was recognised in other income within the statement of profit or loss and is presented within the 
Australia & New Zealand geographic area and the Other pillar segment.

GOVERNMENT SUBSIDIES
Due to the financial impact of COVID-19, FLT applied for and received wage subsidy and property related grants from 
various governments. 

The conditions of the wage subsidy grants vary globally but are broadly based on employer, employee and payment 
conditions, which FLT has met. The length of time these grants are available varies between nations. 

As at 30 June 2021, the time frame to access wage subsidies globally is until December 2021. Depending on the 
conditions of the grant, it is recognised as a trade receivable (refer note F3) until the payment is received, which is typically 
within 7-14 days of submission, or where payment has been received in advance, recognised in deferred revenue (refer 
note F9) and released to the statement of profit or loss over the term of the grant. 

ACCOUNTING POLICY 

Grant income is generated and can be recognised when there is reasonable assurance that the conditions attached to the 
grant income will be met and that the grant will be received. 

The income is recognised in the statement of profit or loss over the periods in which FLT incurs expenses for which the 
grants are intended to compensate.

FCTG Financial Report 2021 for print.indd   57
FCTG Financial Report 2021 for print.indd   57

7/9/21   3:21 pm
7/9/21   3:21 pm

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

57

NOTES TO THE FINANCIAL STATEMENTS CONTINUED

A4 

EXPENSES

Profit/(loss) before income tax includes the following expenses:

FINANCE COSTS

BOS interest expense

Interest and finance charges

Amortisation of convertible note at effective interest rate

Lease interest expense

Unwind of make good provision discount

Total finance costs

OTHER EXPENSES

Other occupancy costs

Rent expense

Consulting and outsourcing fees

Independent agent consulting fees

Communication and IT

Net foreign exchange losses

Supplier exposure2

Bad debts expense

Other expenses

Total other expenses

NOTES

F7

F10

F7

F3 / F4

2021 
$’000

27

9,000

15,360

12,507

216

37,110

30,568

6,028

45,345

9,536

109,641

3,351

-

(1,033)

43,345

246,781

2020 
$’000 
RESTATED1

14,568

3,738

-

17,134

2,813

38,253

68,900

29,863

88,276

32,467

184,085

-

28,624

43,138

181,520

656,873

1 Restated as required for changes introduced by IFRIC Agenda Decision – Configuration or Customisation Costs in Cloud Computing Arrangements. Refer to Note I(b) 
for details.

2 Supplier exposure relates to one-off items of $7,056,000 relating to Tempo supplier collapse and $21,568,000 relating to Virgin Australia voluntary administration in the 
prior year.  

58 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

FCTG Financial Report 2021 for print.indd   58
FCTG Financial Report 2021 for print.indd   58

7/9/21   3:21 pm
7/9/21   3:21 pm

A5 

INTANGIBLE ASSETS

OVERVIEW
FLT continues to focus on enhancing productivity, reducing costs and making it easier for customers to interact and 
transact with its brands and people across all channels. Growing digital capabilities has also been a priority. These 
strategies are reflected in the growth in intangibles through additions.

OPENING BALANCE AT 1 JULY 2019

Cost

Accumulated amortisation (including accumulated 
impairment losses)

Net book amount at 1 July 20191

Additions

Acquisitions

Customer relationships recognised on acquisition

Transfers

Disposals & retirements4

Amortisation

Impairment charge

Exchange differences

Net book amount at 30 June 20201

OPENING BALANCE AT 1 JULY 2020

Cost

Accumulated amortisation (including accumulated 
impairment losses)

Net book amount at 1 July 20201

Additions

Acquisitions

Customer relationships recognised on acquisition

Transfers

Disposals & retirements4

Amortisation

Impairment charge

Exchange differences

Net book amount at 30 June 2021

Cost

Accumulated amortisation (including accumulated 
impairment losses)

Net book amount at 30 June 2021

GOODWILL 
$’000

707,426

(108,787)

598,639

-

50,840

(22,945)

-

-

-

(58,741)

3,220

571,013

739,448

(168,435)

571,013

-

-

-

-

-

-

-

(21,934)

549,079

711,353

(162,274)

549,079

BRAND NAMES, 
LICENCES   
AND CUSTOMER 
RELATIONSHIPS2 
$’000

SOFTWARE3 
$’000

TOTAL 
$’000

96,861

190,339

994,626

(78,058)

(92,352)

(279,197)

18,803

97,987

715,429

-

14

22,945

(739)

-

(6,680)

(13,398)

372

21,317

51,569

14,600

-

739

(6,317)

(22,380)

(19,335)

673

51,569

65,454

-

-

(6,317)

(29,060)

(91,474)

4,265

117,536

709,866

119,324

223,814

1,082,586

(98,007)

(106,278)

(372,720)

21,317

117,536

709,866

36

-

-

-

-

(4,951)

-

(625)

15,777

114,948

(99,171)

15,777

33,942

33,978

-

-

-

(2,014)

(20,556)

-

(6,252)

122,656

-

-

-

(2,014)

(25,507)

-

(28,811)

687,512

230,459

1,056,760

(107,803)

(369,248)

122,656

687,512

1 Software balances restated as required for changes introduced by IFRIC Agenda Decision – Configuration or Customisation Costs in Cloud Computing Arrangements. 
Refer to Note I(b) for details.

2 Definite life brand names are amortised over their expected useful life, not exceeding 15 years. Customer relationships are amortised over their expected useful life, 
not exceeding seven years. 

3 Relates predominately to software which is amortised using the straight-line method over the project’s period of expected future benefits, which varies from 2.5 to 5 
years, with some core software products amortised over periods 10 to 15 years.

4 Balances shown net of accumulated amortisation.

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

59

FCTG Financial Report 2021 for print.indd   59
FCTG Financial Report 2021 for print.indd   59

7/9/21   3:21 pm
7/9/21   3:21 pm

NOTES TO THE FINANCIAL STATEMENTS CONTINUED

A5 

INTANGIBLE ASSETS (CONTINUED)

(A) IMPAIRMENT TESTS

Critical accounting estimates, assumptions and judgements – impairment of goodwill and indefinite life intangibles

The group tests goodwill and indefinite life intangibles (mainly brand names) annually for impairment, in accordance with 
the accounting policy stated in note I(g). For all cash-generating units (CGUs) which contain goodwill or indefinite life 
intangibles and all other CGUs which show an indicator of impairment, the recoverable amounts have been determined 
based on the higher of fair value less costs of disposal or value-in-use calculations. These calculations use cash flow 
projections based on management’s financial forecasts, the expected rebound timeline to pre-COVID-19 operating results 
with reference to external market view of future travel prospects and cover a five-year period. Refer below for details of 
these assumptions and the potential impacts of reasonable changes to the assumptions.

Goodwill and indefinite life intangibles are allocated to the CGUs, identified according to relevant business and country of 
operation. 

Each segment includes a number of separately identifiable CGUs. Goodwill and indefinite life intangibles allocated to 
individually significant CGUs are presented at the net book amount below: 

Australia Leisure

Global Corporate2

Discova3

Student Universe

Other1

Total

GOODWILL

INDEFINITE LIFE 
BRAND NAMES & LICENCES

2021 
$’000

 167,773 

 311,818 

 26,875 

 17,270 

 25,343 

549,079

2020 
$’000

 178,150 

 314,278 

 28,379 

 18,884 

 31,322 

571,013

2021 
$’000

 - 

 - 

 - 

 - 

 193 

193

2020 
$’000

 - 

 - 

 - 

 - 

 205 

205

1 Other includes CGUS which are not individually significant.

2 In the prior year, Europe Corporate, USA Corporate, UK Corporate, Australia FCM, Canada and certain other countries were disclosed separately. These CGU’s, 
including a portion of Canada, were reallocated to the Global Corporate CGU during the year to more accurately reflect the way management is now monitoring and 
reporting activities. Prior year comparatives have also been restated.

3 Discova Asia and Discova America were combined during the year to more accurately reflect the way management is now monitoring and reporting activities.

FLT owns these brands and licences and intends to continue to use them indefinitely.

Current year 

There has been no impairment of goodwill or indefinite life brand names & licences in the current year.  

Prior year

In the prior year the Global Touring CGU was impaired $63,475,000 (including total goodwill impairment of $36,215,000). 
Post impairment, there was no remaining goodwill, intangible assets, or property, plant and equipment in the Global 
Touring CGU. 

FLT also recorded a non-cash impairment in the prior year to goodwill, intangible assets, and property, plant and 
equipment of $29,778,000 in Cross Hotels and Camakila which form the Global Hotels CGU. Post impairment there was no 
remaining goodwill, intangible assets, or property, plant and equipment in the Hotels CGU. 

In the prior year a non-cash impairment of $7,238,000 of goodwill for other immaterial CGUs due to changes in growth 
expectations caused by COVID-19 was recorded.

60 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

FCTG Financial Report 2021 for print.indd   60
FCTG Financial Report 2021 for print.indd   60

7/9/21   3:21 pm
7/9/21   3:21 pm

A5 

INTANGIBLE ASSETS (CONTINUED)

IMPAIRMENT (CONTINUED)

(B)  KEY ASSUMPTIONS USED FOR VALUE-IN-USE / FAIR VALUE LESS COST TO SELL CALCULATIONS 

GOODWILL & BRAND NAMES 
CGU

Australia Leisure

Global Corporate1

Discova

Student Universe

Other countries (excluding those listed above)

1 Global Corporate is a new aggregated CGU in FY21.

PRE-TAX DISCOUNT RATE

2021 
%

 12.8 

 12.2 

 18.7 

 13.5 

 12.8 

2020 
%

 11.2 

 -

 16.9 

 11.8 

 12.9 

The discount rates shown were applied to CGUs within each of the geographic areas. For the purposes of impairment 
testing, value in use and fair value methodologies were applied and a terminal rate of 2.0% - 2.5% (2020: 2.0% - 2.5%) was 
used to extrapolate cash flows beyond the budget period and calculate a terminal value.

These assumptions have been used for the analysis of each CGU within the business segment, in line with local long-term 
inflation.

The basis of estimation of the five-year cash flows uses the following key operating assumptions:

•  Five-year budgeted EBITDA is based on management’s forecasts of revenue from travel services, taking into account 

the timelines for expected rebound of domestic and international travel

•  Revenue forecasts take into account historical revenue and consider external factors such as market sector and 

geography

•  Costs are calculated taking into account historical margins, forecast increases and estimated inflation rates over the 

period, consistent with the locations in which the CGUs operate

•  Revenue and cost forecasts have taken into consideration the impacts of COVID-19 within an estimated potential date of 

travel returning to pre-COVID levels benchmarked to industry forecasts 

•  Where fair value less cost to sell methodology has been appropriately applied, the costs to sell are estimated at 2% of 

enterprise value

Management has calculated the discount rates based on available market data and data from comparable listed 
companies within the travel sector.

(C) IMPACT OF POSSIBLE CHANGES IN KEY ASSUMPTIONS

COVID-19 has had an impact on the business. Assumptions around border restrictions lifting and travel returning 
(international and domestic) are key assumptions in the impairment models, any delay to externally benchmarked 
forecasts could have a further impact on the business. There are no CGUs identified as being sensitive to changes in other 
key assumptions. 

Goodwill is recorded based on the fair value of the business acquired on the acquisition date. Should this value fall, 
impairment of assets (including goodwill) may arise in future periods.

FCTG Financial Report 2021 for print.indd   61
FCTG Financial Report 2021 for print.indd   61

7/9/21   3:21 pm
7/9/21   3:21 pm

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

61

NOTES TO THE FINANCIAL STATEMENTS CONTINUED

A6 

BUSINESS COMBINATIONS

(A)  CURRENT YEAR ACQUISITIONS
There were no acquisitions in the current period.

(B)  PRIOR YEAR ACQUISITIONS

Summary of acquisitions

WHERE TO

During the period, escrow payments recognised at 30 June 2020 of $145,000 were paid in relation to the WhereTo Inc 
acquisition. The accounting for the business combination is now finalised.

IGNITE

The accounting for the business combination was finalised prior to 30 June 2020 with no significant changes.

IXTAPA

The accounting for the business combination was finalised prior to 30 June 2020 with no significant changes.

62 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

FCTG Financial Report 2021 for print.indd   62
FCTG Financial Report 2021 for print.indd   62

7/9/21   3:21 pm
7/9/21   3:21 pm

A7 

CONTINGENT CONSIDERATION

CURRENT

Contingent consideration

Total current contingent consideration

NON-CURRENT

Contingent consideration

Total non-current contingent consideration

2021 
$’000

2,784

2,784

-

-

2020 
$’000

3,278

3,278

297

297

Contingent consideration is recognised in relation to the acquisitions listed below. FLT has determined that it is classified 
as Level 3 (2020: Level 3) under the AASB 13 Fair value measurement hierarchy as the main valuation inputs outlined below 
are unobservable. 

Any changes in the fair value of these liabilities are recorded through other income, finance costs or other expenses in the 
statement of profit or loss.

The put option liabilities that exist, outlined for each company below, have been recognised as a financial liability and in 
the acquisition reserve of the parent entity.  

AVMIN PTY LIMITED (AVMIN)
The financial liability related to the put option for AVMIN of $2,784,000 (2020: $1,683,000) has been recorded as part of 
current contingent consideration. The potential undiscounted amount of this liability has been estimated as the value 
of future expected cash flows for the settlement of the put option for AVMIN. The expected cash flows are based on a 
multiple of the average NPAT for the year ended 30 June 2020 and for the year ended 30 June 2021.

BESPOKE HOSPITALITY MANAGEMENT ASIA (BHMA)
The final payments for BHMA of $55,000 were settled in July 2020. No financial liability was recognised in respect of this at 
30 June 2020, therefore, a $55,000 loss on fair value has been recognised during the period.

BLC VENTURES LTD (IXTAPA) 
There is no financial liability as at 30 June 2021 (30 June 2020: $297,000). 

The potential amount of this liability was based on a multiple of expected EBITDA for two subsequent 12 month periods 
post acquisition. The expected EBITDA for the second 12 month period post acquisition has been reassessed at 30 
June 2021 and this assessment indicates that it is unlikely that EBITDA will be greater than nil. As such, the contingent 
consideration recorded in respect of this has been released and recognised as a fair value gain on contingent 
consideration during the year ended 30 June 2021.

UMAPPED INC (UMAPPED)
The final holdback payment for Umapped of $1,579,000 was settled on 24 September 2020. No financial liability remains in 
respect of this acquisition as at 30 June 2021.

Reconciliation of Level 3 contingent consideration for the period is set out below:

Opening balance at 1 July 2020

New business combinations

Payments

Unrealised (gains) / losses recognised in the statement of profit or loss  
and other comprehensive income

Other unrealised (gains) / losses including net foreign exchange movements

Closing balance at 30 June 2021

CONTINGENT 
CONSIDERATION 
$’000

NOTES

A6

A3

 3,575 

 - 

 (1,634)

 840 

 3 

 2,784 

FCTG Financial Report 2021 for print.indd   63
FCTG Financial Report 2021 for print.indd   63

7/9/21   3:21 pm
7/9/21   3:21 pm

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

63

 
NOTES TO THE FINANCIAL STATEMENTS CONTINUED

B 

CASH MANAGEMENT

FLT has traditionally focused on maintaining a strong balance sheet through increasing cash and investments and 
keeping low levels of debt. The strategy also considers the group's expenditure, growth and acquisition requirements, 
and the desire to return dividends to shareholders.

COVID-19 has caused a prolonged downturn of demand due to the unprecedented restrictions that governments 
globally have imposed on travel to slow the spread of COVID-19. 

This has required FLT to implement a comprehensive package of initiatives during the period to preserve cash and 
strengthen its balance sheet to position it for future growth when travel rebounds.

B1 

B2 

B3 

B4 

B5 

B6 

B7 

Cash and cash equivalents

Financial asset investments 

Cash and financial asset investments - financial risk management

Borrowings

Ratios 
• Net debt 
• Gearing ratio

Dividends

Capital expenditure

B1 

CASH AND CASH EQUIVALENTS

Cash at bank and on hand

Restricted cash1

Total cash and cash equivalents

2021 
$’000

1,172,115

118,716

2020 
$’000

1,779,550

87,757

1,290,831

1,867,307

1 Restricted cash relates to cash held within legal entities of the Group for payment to product and service suppliers or cash held for supplier guarantees. Restricted 
cash includes monies paid to the Group by customers for payment to local International Air Transport Association (IATA) for ticketed travel arrangements.

RECONCILIATION TO STATEMENT OF CASH FLOWS

Cash and cash equivalents

Bank overdraft

Balance per Statement of Cash Flows

2021 
$’000

2020 
$’000

1,290,831

1,867,307

-

(1,510)

1,290,831

1,865,797

64 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

FCTG Financial Report 2021 for print.indd   64
FCTG Financial Report 2021 for print.indd   64

7/9/21   3:21 pm
7/9/21   3:21 pm

 
 
B1 

CASH AND CASH EQUIVALENTS (CONTINUED)

RECONCILIATION OF LOSS AFTER TAX TO NET CASH OUTFLOW FROM OPERATING ACTIVITIES

(Loss) / Profit after income tax for the year

Depreciation and amortisation

Net (gain) / loss on disposal of non-current assets

Net (gain) / loss on sale of financial assets at fair value

Share of loss / (profits) of joint ventures & associates

Impairment charges

Net (gain) on financial assets

Fair value (loss) / gain on change in control

Fair value adjustment to contingent consideration

Non-cash employee benefits expense - share based payments

Amortisation of convertible note

Lease surrender payments

Net exchange differences

2021 
$’000

2020 
$’000 
RESTATED1

(433,456)

(662,228)

137,973

(31,028)

(2,942)

(17,471)

35,709

-

-

840

13,323

9,196

54,285

230,612

18,365

282

5,047

217,117

(156)

3,138

(4,735)

5,385

-

-

(49,836)

(16,030)

(Increase) /decrease in trade and other receivables, contracts assets and other assets

96,514

612,909

(Increase) /decrease in deferred tax assets and liabilities

(Increase) / decrease in inventories

Increase / (decrease) in trade creditors and other payables

Increase / (decrease) in net income taxes payable

Increase / (decrease) in other provisions

Net cash (outflow) / inflow from operating activities

-

-

(551,315)

(139,463)

(34,562)

(912,233)

817

(3)

(220,611)

(207,046)

6,494

(10,643)

1 Restated as required for changes introduced by IFRIC Agenda Decision – Configuration or Customisation Costs in Cloud Computing Arrangements. Refer to Note I(b) 
for details.

FCTG Financial Report 2021 for print.indd   65
FCTG Financial Report 2021 for print.indd   65

7/9/21   3:21 pm
7/9/21   3:21 pm

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

65

NOTES TO THE FINANCIAL STATEMENTS CONTINUED

B2 

FINANCIAL ASSET INVESTMENTS

Equity investments - Fair value through profit or loss (FVTPL)

Debt securities - Fair value through profit or loss (FVTPL)

Debt securities - Fair value through other comprehensive income (FVOCI)

Total financial asset investments

2021 
$’000

4,320

5,916

54,906

65,142

2020 
$’000

4,081

3,997

-

8,078

Debt securities measured at FVTPL do not have contractual cash flow characteristics. 

Debt securities measured at FVOCI have contractual cash flow characteristics that are solely payment of principal and 
interest and are held in a business model whose objective is achieved by both collecting contractual cash flows and selling 
financial assets. 

Debt securities and repurchase receivables are measured at amortised cost only if both the following conditions are met: 

•  it is held within a business model whose objective is to hold assets in order to collect contractual cash flows 
•  the contractual terms of the financial asset represent contractual cash flows that are solely payments of principal and 

interest 

Debt securities at FVOCI (corporate bonds) and debt securities at FVTPL are measured at fair value, which is determined 
by reference to price quotations in a market for identical assets. FLT has determined that they are classified as Level 2 
(2020: Level 2) under the AASB 13 Fair Value Measurement hierarchy. 

Equity investments at FVTPL are measured at fair value, which is determined by an independent qualified valuer in 
accordance with Australian Accounting Standards (AASB’s) and International Private Equity and Venture Capital Valuation 
Guidelines as adopted by Australian Private Equity and Venture Capital Association Limited. FLT has determined that 
they are classified as Level 3 (2020: Level 3) under the AASB 13 Fair Value Measurement hierarchy, based on the valuation 
technique as described above.

B3 

 CASH AND FINANCIAL ASSET INVESTMENTS - FINANCIAL  
RISK MANAGEMENT

CREDIT RISK
Credit risk arising from cash and cash equivalents and financial asset investments is managed in accordance with group 
treasury policy. Limits are set on credit rating, type of security, counterparty exposure and maturity.

Credit quality has been assessed by reference to external credit ratings (if available) or to historical information about 
counterparty default rates. There has been no significant increase to credit risk for cash and cash equivalents and  
financial assets.

EQUIVALENT S&P RATING

AT 30 JUNE 2021

Cash and cash equivalents

Equity investments - FVTPL

Debt securities - FVTPL

Debt securities - FVOCI

AT 30 JUNE 2020

Cash and cash equivalents

Equity investments - FVTPL

Debt securities - FVTPL

AA 
AND 
ABOVE 
$’000

 - 

 - 

 - 

 - 

-

-

-

AA- 
TO A- 
$’000

BBB+ 
TO BBB- 
$’000

 1,137,036 

 112,838 

 - 

 - 

 - 

 - 

 50,857 

 4,049 

1,744,102

21,642

-

-

-

-

66 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

NON 
INVESTMENT  
GRADE / 
UNRATED 
$’000

UNRATED -  
FX BUSINESS 
CURRENCY 
HOLDINGS 
$’000

TOTAL 
$’000

1,290,831

4,320

5,916

54,906

 - 

 - 

 - 

 - 

57,924

1,867,307

-

-

4,081

3,997

 40,957 

 4,320 

 5,916 

 - 

43,639

4,081

3,997

FCTG Financial Report 2021 for print.indd   66
FCTG Financial Report 2021 for print.indd   66

7/9/21   3:21 pm
7/9/21   3:21 pm

B3 

 CASH AND FINANCIAL ASSET INVESTMENTS - FINANCIAL  
RISK MANAGEMENT (CONTINUED)

ACCOUNTING POLICY

FLT has applied the simplified approach for provisioning for expected credit losses prescribed by AASB 9 for financial 
assets held at amortised cost. Additional information on trade and other receivables accounting policies is included in note 
I(m).

The maximum exposure to credit risk is the carrying amount of financial assets and the carrying amount of cash and cash 
equivalents as disclosed above. Rated assets falling outside the AAA and BBB- range are considered non-investment 
grade/ unrated. These include term deposits in overseas banks held by the subsidiaries, mainly in South Africa. Unrated 
FX business currency holdings consists of cash on hand for trading purposes as part of the Travel Money foreign exchange 
business. 

MARKET RISK

INTEREST RATE AND FOREIGN CURRENCY RISK

The group holds investments at variable rates. FLT’s profit and operating cash flows are, therefore, exposed to changes in 
market interest rates. The group constantly analyses its interest rate exposure. 

Refer to note C1 for sensitivity of interest rate risk and foreign currency risk.

FCTG Financial Report 2021 for print.indd   67
FCTG Financial Report 2021 for print.indd   67

7/9/21   3:21 pm
7/9/21   3:21 pm

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

67

NOTES TO THE FINANCIAL STATEMENTS CONTINUED

B4 

BORROWINGS

CURRENT

Bank loans

Net unsecured notes principal1

Total current borrowings

NON-CURRENT

Bank loans

Total non-current borrowings

NOTES

D2

1 Refer to note D2 for further information on the net unsecured notes that form part of the Business Ownership Scheme (BOS).

CHANGES IN LIABILITIES ARISING FROM FINANCING ACTIVITIES 

BORROWINGS

Opening balance at 1 July

Cashflow - Proceeds from borrowings1

Cashflow - Repayment of borrowings1

Cashflow - Repayment of bank overdrafts

Foreign exchange movement

Amortisation of borrowing at effective interest rate

Closing balance at 30 June

2021 
$’000

212,126

41

212,167

2020 
$’000

210,323

1,345

211,668

355,684

355,684

250,514

250,514

2021 
$’000

 462,182 

 326,445 

 (222,408)

 (1,510)

 3,142 

 - 

2020 
$’000

 185,085 

 412,395 

 (137,873)

 1,510 

 167 

 898 

 567,851 

 462,182 

1 This includes the bank debt facilities, the periodic use of the repurchase facility and operation of the Business Ownership Scheme (BOS) during the year. Further 
details of BOS are included in note D2.

The Group classifies interest paid within cash flows from operating activities.

FINANCIAL RISK MANAGEMENT

CAPITAL MANAGEMENT

In November 2020, FLT entered into commitment letters with its existing bank lenders for a $350,000,000 three year 
secured syndicated debt facility with financial close on 22 February 2021. The facility refinanced FLT’s bilateral debt facility 
agreements totalling $450,000,000 with $100,000,000 repaid from the proceeds of the successful convertible note issue in 
November 2020.

FLT is not required to comply with its existing operating leverage ratio, fixed charges ratio or shareholder funds ratio 
covenants until 31 December 2022, at which point covenants will be calculated based on the six month period from 1 July 
2022 to 31 December 2022. Until that time, FLT is required to maintain a cash to total borrowings ratio of greater than or 
equal to 1:1 (with total borrowings to exclude the convertible notes).

The facility is guaranteed by certain members of the group and is secured. The total amount drawn down at the reporting 
date was $350,000,000.

68 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

FCTG Financial Report 2021 for print.indd   68
FCTG Financial Report 2021 for print.indd   68

7/9/21   3:21 pm
7/9/21   3:21 pm

B4 

BORROWINGS (CONTINUED)

FINANCIAL RISK MANAGEMENT (CONTINUED) 

CASH FLOW AND FAIR VALUE INTEREST RATE RISK

The group holds borrowings which are issued at both fixed and variable rates. FLT’s profit and operating cash flows are, 
therefore, exposed to changes in market interest rates.

The group constantly analyses its interest rate exposure, taking into consideration refinancing, renewal of existing 
positions and alternative financing. The group calculates the impact a defined interest rate shift will have on profit or loss. 
For each analysis, the same interest rate shift is used for all currencies.

Under group policy, the maximum percentage of outstanding external group debt that may be maintained at a fixed 
interest rate is 50%, unless the group’s Global CFO and Global Treasurer approve otherwise. Current bank loan facilities 
are subject to annual review (except the three-year syndicated debt facility) and are a mix of fixed and floating interest 
rates.

Non-current loan facilities have maturities between 2-3 years (2020: 1-2 years) and are at a mix of fixed and floating rates.

The current interest rates on loan facilities range from 0.55% - 6.84% (2020: 0.25% - 6.84%).

LIQUIDITY RISK

The group has access to additional financing via unused bank loan facilities, repurchase agreements, credit card facilities, 
bank guarantees and letter of credit facilities. 

Unused

Used

Total facilities

BANK LOANS  
& LEASING FACILITIES

CREDIT CARDS

BANK GUARANTEES  
& LETTERS OF CREDIT

2021 
$’000

4,558

2020 
$’000

4,159

570,373

460,837

574,931

464,996

2021 
$’000

32,419

12,795

45,214

2020 
$’000

90,570

2,774

93,344

2021 
$’000

42,982

48,978

91,960

2020 
$’000

65,578

64,856

130,434

Bank guarantees and letters of credit are provided as security on various facilities with vendors and in accordance with 
local travel agency licensing and International Air Transport Association (IATA) regulations.

Refer to note C1 for a sensitivity analysis of borrowings’ interest rate risk and details of borrowings’ maturity profiles and 
associated liquidity risks.

There have been no defaults during the period.  

FAIR VALUE
The carrying amount of the group’s borrowings approximates their fair values, as commercial rates of interest are paid and 
the impact of discounting is not significant.

ASSETS PLEDGED AS SECURITY
The $350,000,000 syndicated debt facility is secured against the assets of Flight Centre Travel Group Limited and certain 
subsidiaries of the group who are also guarantors. In addition, $41,500,000 of FLT's cash is invested with the providers 
of certain bank guarantees and letter of credit facilities and used as collateral for bank guarantees and letters of credit 
issued under those facilities.

FCTG Financial Report 2021 for print.indd   69
FCTG Financial Report 2021 for print.indd   69

7/9/21   3:21 pm
7/9/21   3:21 pm

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

69

NOTES TO THE FINANCIAL STATEMENTS CONTINUED

B5 

CONVERTIBLE NOTES

SIGNIFICANT MATTERS 
On 17 November 2020, the Company issued convertible notes with an aggregate principal amount of $400,000,000. There 
was no movement in the number of these convertible notes since the issue date.

The bonds are convertible at the option of the bondholders into ordinary shares with the initial conversion price of $20.04 
per share (convertible into 19,960,080 shares) at any time on or after 41 business days after issuance and up to the close of 
business on the maturity date. 

Note holders have an option to redeem the bond at the end of 4 years at face value plus any accrued interest. Any 
convertible notes not converted will be redeemed on 17 November 2027 at the principal amount together with accrued 
but unpaid interest thereon. The bonds carry interest at a rate of 2.50% per annum (effective interest rate of 7.00% per 
annum based on a four year amortisation period on estimation of cashflow timing in line with four year redemption 
option), which is payable semi-annually in arrears in May and November. Interest expense for the period is $15,360,000, 
comprised of $9,196,000 amortisation and $6,164,000 coupon paid or payable at the end of the period. The interest 
expense is recognised in finance costs in the statement of profit or loss.  

The fair value of the liability component was estimated at the issuance date using an equivalent market interest rate for 
a similar bond without a conversion option. The residual amount is assigned as the equity component and is included in 
reserves. FLT applies significant judgment in determining the amortisation period.

In November 2020, Gainsdale Pty Ltd, CEO Graham Turner’s shareholding company entered into a stock borrow 
agreement with Goldman Sachs placing 5,400,000 shares in a twelve month stock borrow facility to support the FLT 
convertible note issue.

The convertible notes issued during the period have been split into the liability and equity components as follows:

Opening balance at 1 July 2020

Nominal value of convertible notes issued on 17 November 2020

Gross equity component of convertible note

Direct transaction costs attributable to the convertible note

Liability component at 17 November 2020

Amortisation of borrowings at effective interest rate

Liability component at 30 June 2021

Transaction costs relate to the equity component of $1,074,000 and liability component of $6,698,000.  
Equity component of convertible note after tax of $16,255,000 (refer note F12) is $37,930,000 (refer note F11).

CHANGES IN LIABILITIES ARISING FROM FINANCING ACTIVITIES

Opening balance at 1 July 2020

Cashflow - proceeds from issuance of convertible note, net of transaction costs

Gross equity component of convertible note

Amortisation of borrowings at effective interest rate

Closing balance at 30 June 2021

ACCOUNTING POLICY

2021 
$’000

-

400,000

(54,185)

(7,772)

338,043

9,196

347,239

$’000

-

392,228

(54,185)

9,196

347,239

The component of convertible notes that exhibits characteristics of a liability is recognised as a liability in the balance 
sheet, net of transaction costs. On issuance of convertible notes, the fair value of the liability component is determined 
using a market rate for an equivalent non-convertible note; and this amount is carried as a non-current liability on the 
amortised cost basis until extinguished on conversion or redemption. The increase in liability due to passage of time is 
recognised as finance cost. The remainder of the proceeds are allocated to the conversion option that is recognised and 
included in shareholders’ equity, net of transaction costs. The carrying amount of the conversion option is not remeasured 
in subsequent periods. Transaction costs are apportioned between the liability and equity components of the convertible 
notes based on the allocation of proceeds to the liability and equity components when the instruments are  
first recognised.

70 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

FCTG Financial Report 2021 for print.indd   70
FCTG Financial Report 2021 for print.indd   70

7/9/21   3:21 pm
7/9/21   3:21 pm

B6 

RATIOS

CAPITAL MANAGEMENT
FLT maintains a funding structure that allows it to meet its operational and regulatory requirements, while providing 
sufficient flexibility to fund growth, working capital requirements and future strategic opportunities. The group’s capital 
structure includes a mix of debt, general cash and equity attributable to the parent’s equity holders.

NET DEBT

Cash at bank and on hand

Financial investments

Less:

Borrowings - current

Borrowings - non-current

Positive net debt1

NOTES

B1

B2

B4

B4

2021 
$’000

1,172,115

65,142

2020 
$’000

1,779,550

8,078

1,237,257

1,787,628

212,167

355,684

567,851

211,668

250,514

462,182

669,406

1,325,446

FLT continues to be in a positive net debt position. 

1 Net debt = (Cash+ financial investments) – (current and non-current borrowings). The calculation excludes restricted cash (refer note B1) and convertible notes. The 
calculation also excludes the impact of AASB 16 Leases in respect of the current and non-current lease liabilities.

GEARING RATIO

Total borrowings

Total equity

Gearing ratio2

NOTES

B4

2021 
$’000

567,851

956,036

59.4%

2020 
$’000 
RESTATED1

462,182

1,359,968

34.0%

1 Restated as required for changes introduced by IFRIC Agenda Decision – Configuration or Customisation Costs in Cloud Computing Arrangements. Refer to Note I(b) 
for details.

2 Gearing ratio = Total borrowings / Total equity. The calculation excludes the convertible notes and impact of AASB 16 Leases in respect of the current and non-current 
lease liabilities and the convertible note. 

FCTG Financial Report 2021 for print.indd   71
FCTG Financial Report 2021 for print.indd   71

7/9/21   3:21 pm
7/9/21   3:21 pm

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

71

NOTES TO THE FINANCIAL STATEMENTS CONTINUED

B7 

DIVIDENDS

OVERVIEW
When determining dividend returns to shareholders, FLT’s board considers a number of factors, including the company’s 
anticipated cash requirements to fund its growth and operational plans and current and future economic conditions.

While payments may vary from time to time, according to these anticipated needs, FLT aims to return to shareholders 
approximately 50 – 60% of net profit after income tax (NPAT).

The prior year interim dividend of 40 cents per fully paid ordinary share that was declared on release of the FY20 interim 
financial statements was cancelled on 23 March 2020, and a final dividend was not declared for 30 June 2020.

An interim dividend was not declared on release of the FY21 interim financial statements.

Since year-end the directors have determined not to pay a final dividend for 30 June 2021 after taking into account the 
need to preserve cash and protect long-term shareholder value.

ORDINARY SHARES 

Final ordinary dividend for the year ended 30 June 2019 of 98.0 cents  
(2018: 107.0 cents) per fully paid share

Interim ordinary dividend for the year ended 30 June 2020 of 0.0 cents  
(2019: 60.0 cents) per fully paid share

Special dividend for the year ended 30 June 2020 of 0.0 cents (2019: 149.0 cents) per 
fully paid share

Final dividend

Final dividend

FRANKING CREDITS

2021 
$’000

-

-

-

-

2020 
$’000

99,097

-

-

99,097

AMOUNT PER 
SECURITY 
CENTS

AMOUNT PER 
SECURITY 
CENTS

-

$’000

 - 

-

$’000

-

Franking credits available for subsequent financial years based on a tax rate of 30%

157,250

159,831

The above amounts represent the balance of the franking account at the end of the financial year, adjusted for:

i. 

Franking credits that will arise from the current tax liability’s payment

Franking debits that will arise from the dividend payments recognised as a liability for the reporting period’s end; 

ii. 
and

iii.  Franking credits that will arise from the receipt of dividends recognised as receivables at the reporting period’s end.

There is no further reduction to the franking account due to dividends as no dividends have been declared since year-end 
(2020: $nil.)

CHANGES IN LIABILITIES ARISING FROM FINANCING ACTIVITIES 

DIVIDENDS PAYABLE

Opening balance at 1 July

Dividends declared - parent entity

Dividends declared - attributable to non-controlling interest

Cashflow - Dividend payment

Closing balance at 30 June

72 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

2021 
$’000

 - 

 - 

 - 

 - 

-

2020 
$’000

 - 

 99,097 

 145 

 (99,242)

-

FCTG Financial Report 2021 for print.indd   72
FCTG Financial Report 2021 for print.indd   72

7/9/21   3:21 pm
7/9/21   3:21 pm

B8 

CAPITAL EXPENDITURE

OVERVIEW
FLT continues to focus on its technological offering through acquisitions in recent years of technology companies 
including TP Connect and Whereto and the development of a number of IT projects to support FLT’s future strategy.

DEPRECIATION

Buildings

Plant and equipment

Total depreciation

AMORTISATION

Brand names, licences and customer relationships

Software

Total amortisation

Total depreciation and amortisation

ADDITIONS

Plant and equipment

Intangibles

Total additions

NOTES

F6

F6

A5

A5

F6

A5

2021 
$’000

129

37,118

37,247

4,951

20,556

25,507

2020 
$’000 
RESTATED1

859

66,182

67,041

6,680

22,380

29,060

62,754

96,101

3,376

33,978

37,354

42,663

51,569

94,232

1 Restated as required for changes introduced by IFRIC Agenda Decision – Configuration or Customisation Costs in Cloud Computing Arrangements. Refer to Note I(b) 
for details.

Refer to note F7 for depreciation and amortisation relating to right of use asset under AASB16.  

In addition to the depreciation & amortisation disclosed above, ‘Tour & hotel operations - Cost of sales’ in the income 
statement includes $662,000 (2020: $952,000) relating to depreciation & amortisation directly attributable to the delivery 
of tour and hotel services.  

CONTRACTUAL COMMITMENTS
Neither the parent entity, nor the group, have any material contractual obligations to purchase plant and equipment or 
intangible assets at balance date (2020: $nil). 

FCTG Financial Report 2021 for print.indd   73
FCTG Financial Report 2021 for print.indd   73

7/9/21   3:21 pm
7/9/21   3:21 pm

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

73

NOTES TO THE FINANCIAL STATEMENTS CONTINUED

C 

FINANCIAL RISK MANAGEMENT

This section provides information relating to FLT group’s exposure to financial risks, how they affect the group’s 
financial position and performance and how the risks are managed.

C1 

C2 

C3 

Financial risk management

Derivative financial instruments

Other financial assets

 C1 

FINANCIAL RISK MANAGEMENT

OVERVIEW
FLT continues to ensure it retains a robust balance sheet and liquidity position to manage through the current COVID-19 
crisis. 

The group’s activities expose it to a variety of financial risks: ongoing unprecedented COVID-19 impacts on the travel 
industry, market risk (including foreign exchange risk and interest rate risk), credit risk and liquidity risk. 

A central treasury department oversees financial risk under board-approved policies that cover specific areas, such as 
foreign exchange risk, interest rate risk and credit risk, use of derivative financial instruments and non-derivative financial 
instruments and investments. Treasury identifies, evaluates and hedges financial risks in co-operation with the group’s 
operating units. The board provides written principles for overall risk management, as well as policies covering the 
specific areas noted above.

Market risk and credit risk are analysed within the relevant balance sheet note disclosures with the exception of the effects 
of hedge accounting, which is set out below. Liquidity risk and sensitivities are also set out below.

LIQUIDITY RISK
FLT closely manages and monitors liquidity at a group level through rolling 18-month operating cashflow forecasts and 
comparing actual cashflows to this forecast, which is supported by Global Treasury review of cashflow forecasts prepared 
weekly at a detailed level by business and country.

On 17 November 2020, the Company issued convertible notes with an aggregate principal amount of $400,000,000. On 
22nd February 2021, FLT entered into a $350,000,000 three year secured syndicated debt facility with its existing bank 
lenders. The facility refinanced FLT’s bilateral debt facility agreements which totalled $450,000,000, with $100,000,000 
repaid in March 2021 from the proceeds of the convertible note issue. FLT will not be required to comply with its existing 
operating leverage ratio, fixed charges ratio and shareholder funds ratio covenants until 31 December 2022, at which point 
covenants will be calculated based on the six month period from 1 July 2022 to 31 December 2022. Until that time FLT will 
be required to maintain a cash to total borrowings ratio of greater than or equal to 1:1 (with total borrowings to exclude 
the convertible notes). The facility is guaranteed by certain members of the group and is secured. The total amount drawn 
down at the reporting date was $350,000,000.

On 3 July 2020, Flight Centre (UK) Limited (FCUK) issued GBP 65,000,000 of notes under the Bank of England (BoE) 
COVID-19 Corporate Financing Facility (CCFF notes) which matured in March 2021 and were repaid. On 16 March 2021 
FCUK issued a further GBP 65,000,000 of CCFF notes to refinance the original July 2020 issuance, and these notes mature 
in March 2022. On 19 March 2021 FCUK issued a further GBP 50,000,000 of CCFF notes which mature in March 2022. In 
total, FCUK has issued GBP 115,000,000 (A$211,747,000) of CCFF notes which mature in March 2022.

COVID-19 continues to impact FLT and has given rise to the loss in FY21. Whilst there is uncertainty in the timing of 
the travel rebound and FLT’s revenues, given the cost reduction initiatives executed to date, together with the cash in 
bank and long term financing arrangements in place, the Directors are satisfied the company has the ability to meet its 
debts as and when due for the next 12 months, and for the financial report to be prepared on a going concern basis. No 
adjustments have been made in the financial report in relation to the company's ability to realise its assets and discharge 
its liabilities in the normal course of business.

74 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

FCTG Financial Report 2021 for print.indd   74
FCTG Financial Report 2021 for print.indd   74

7/9/21   3:21 pm
7/9/21   3:21 pm

C1 

FINANCIAL RISK MANAGEMENT (CONTINUED)

LIQUIDITY RISK (CONTINUED)

MATURITIES OF FINANCIAL LIABILITIES 

The tables below analyse the group’s financial liabilities and net and gross settled derivative financial instruments into 
relevant maturity groupings. Groupings are based on the remaining period to the contractual maturity date at the 
reporting period’s end. The amounts disclosed in the table are the contractual undiscounted cash flows.

LESS THAN 
12 MONTHS 
$’000

BETWEEN 
1 AND 2 
YEARS 
$’000

BETWEEN 
2 AND 5 
YEARS 
$’000

MORE 
THAN 
5 YEARS 
$’000

TOTAL 
CONTRACTUAL 
CASH FLOWS 
$’000

CARRYING 
AMOUNT 
(ASSETS)/ 
LIABILITIES 
$’000

2021 
Non-derivatives

Trade and other payables

Contingent consideration

Borrowings

Convertible note

Lease liabilities

800,415

2,784

223,858

10,000

103,024

-

-

10,679

10,000

85,399

-

-

362,091

415,000

158,092

Total non-derivatives

1,140,081

106,078

935,183

Derivatives

Derivatives - net settled

1,659

1,659

2020 
Non-derivatives

Trade and other payables

1,152,870

-

-

-

Contingent consideration

Borrowings

Lease liabilities

3,278

219,709

137,693

316

253,217

99,335

-

-

-

-

51,487

51,487

-

-

-

-

-

-

-

-

-

-

216,072

107,354

800,415

800,415

2,784

596,628

435,000

398,002

2,784

567,851

347,239

368,453

2,232,829

2,086,742

1,659

1,659

1,659

1,659

1,152,870

1,152,870

3,594

472,926

560,454

3,575

462,182

526,661

Total non-derivatives

1,513,550

352,868

216,072

107,354

2,189,844

2,145,288

Derivatives

Derivatives - net settled

2,185

2,185

1,456

1,456

-

-

3,641

3,641

3,641

3,641

FCTG Financial Report 2021 for print.indd   75
FCTG Financial Report 2021 for print.indd   75

7/9/21   3:21 pm
7/9/21   3:21 pm

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

75

NOTES TO THE FINANCIAL STATEMENTS CONTINUED

C1 

FINANCIAL RISK MANAGEMENT (CONTINUED)

SUMMARISED SENSITIVITY ANALYSIS
The following table summarises the sensitivity of the group’s financial assets and financial liabilities to interest rate risk and 
foreign exchange risk. 

The foreign exchange sensitivities are based on the Group’s exposures existing at balance date taking into account the 
Group’s designated cash flow hedges. 

Interest rate sensitivities are based on reasonable changes in interest rates on that portion of cash, investments and 
borrowings affected. 

Foreign currency risks, as defined by AASB 7 Financial Instruments: Disclosures, arise on account of financial instruments 
being denominated in a currency that is not the functional currency in which the financial instrument is measured. 
Differences from the translation of financial statements into the Group’s presentation currency are not taken into 
consideration in the sensitivity analysis. Foreign exchange sensitivities are based on reasonably possible changes in 
foreign exchanges rates. 

For interest rate and foreign exchange rate sensitivities, all other variables are held constant. Sensitivity figures are pre 
tax. The movement in equity excludes movements in retained earnings. 

2021 
Financial assets

Cash and cash equivalents

Equity securities - FVTPL

Debt securities - FVTPL

Debt securities - FVOCI

Trade & other receivables

Contract assets

Other financial assets

Derivative financial instruments

Financial liabilities

Trade and other payables

Contingent consideration

Borrowings - current

Borrowings - non-current

Convertible note - non-current

Derivative financial instruments

Total increase / (decrease)

CARRYING 
AMOUNT 
$’000

-1% 
PROFIT

1,290,831

(12,908)

INTEREST RATE RISK FOREIGN EXCHANGE RISK

+1% 
PROFIT

12,908

-

-

540

-

-

-

-

-

-

-

-

-

(540)

-

-

-

-

-

-

-

3,557

(3,557)

-

-

-

-

(9,891)

9,891

-10% 
PROFIT

17,313

+10% 
PROFIT

(14,165)

-

-

-

2,179

2,169

-

-

-

-

(1,783)

(1,774)

-

18,989

(15,536)

(11,521)

9,426

-

-

-

-

-

-

-

-

(6,822)

22,307

5,582

(18,250)

4,320

5,916

54,906

314,048

80,934

35,107

5,015

800,415

2,784

212,167

355,684

347,239

1,659

76 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

FCTG Financial Report 2021 for print.indd   76
FCTG Financial Report 2021 for print.indd   76

7/9/21   3:21 pm
7/9/21   3:21 pm

C1 

FINANCIAL RISK MANAGEMENT (CONTINUED)

SUMMARISED SENSITIVITY ANALYSIS (CONTINUED)

2020 
Financial assets

Cash and cash equivalents

Equity securities - FVTPL

Debt securities - FVTPL

Trade & other receivables

Contract assets

Other financial assets

Derivative financial instruments

Financial liabilities

Trade and other payables

Contingent consideration

Borrowings - current

Borrowings - non-current

Derivative financial instruments

Total increase / (decrease)

2021 
Financial assets

Derivative financial instruments

Financial liabilities

Derivative financial instruments

-

2020 
Financial assets

Derivative financial instruments

Financial liabilities

CARRYING 
AMOUNT 
$’000

841

Derivative financial instruments

2,463

INTEREST RATE RISK FOREIGN EXCHANGE RISK

CARRYING 
AMOUNT 
$’000

-1% 
PROFIT

1,867,307

(18,673)

4,081

3,997

362,395

129,261

26,658

4,869

1,152,870

3,575

211,668

250,514

1,178

CARRYING 
AMOUNT 
$’000

2,189

+1% 
PROFIT

18,673

.

-

-

-

-

-

-

-

2,117

2,505

-10% 
PROFIT

9,172

-

-

703

3,892

-

+10% 
PROFIT

(7,504)

-

-

(575)

(3,185)

-

(17,915)

14,681

(446)

(210)

-

-

365

210

-

-

5,465

9,457

-

-

-

-

-

-

-

-

(2,117)

(2,505)

-

-

(6,931)

(23,295)

23,295

(11,735)

INTEREST RATE RISK FOREIGN EXCHANGE RISK

-1% 
PROFIT

83

-

83

+1% 
PROFIT

(83)

-10% 
PROFIT

(9,554)

+10% 
PROFIT

9,554

-

(83)

-

-

(9,554)

9,554

INTEREST RATE RISK FOREIGN EXCHANGE RISK

-1% 
PROFIT

(94)

-

(94)

+1% 
PROFIT

94

-

94

-10% 
PROFIT

(1,369)

+10% 
PROFIT

1,116

(12,709)

(14,078)

12,205

13,321

Other than disclosed in the table above, there are no other equity impacts as a result of movements in interest rates and 
foreign exchange rates.

There is no profit or equity impact as a result of other price risk.

FCTG Financial Report 2021 for print.indd   77
FCTG Financial Report 2021 for print.indd   77

7/9/21   3:21 pm
7/9/21   3:21 pm

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

77

NOTES TO THE FINANCIAL STATEMENTS CONTINUED

C2 

DERIVATIVE FINANCIAL INSTRUMENTS

CURRENT ASSETS

Forward foreign exchange contracts - designated in a cash flow hedge

Forward foreign exchange contracts - FVTPL

Total current derivative financial instrument assets

NON-CURRENT ASSETS

Cross currency interest rate swaps - designated in a cash flow hedge1

Cross currency interest rate swaps - designated in a net investment hedge1

Total current derivative financial instrument assets

CURRENT LIABILITIES

Forward foreign exchange contracts - designated in a cash flow hedge

Forward foreign exchange contracts - FVTPL

Total current derivative financial instrument liabilities

NON-CURRENT LIABILITIES

Cross currency interest rate swaps - designated in a net investment hedge1

Total non-current derivative financial instrument liabilities

2021 
$’000

-

5,015

5,015

441

1,748

2,189

-

1,659

1,659

-

-

2020 
$’000

563

4,869

5,432

278

-

278

1,007

1,178

2,185

1,456

1,456

1 FLT entered into a cross currency interest rate swap in 2019 which has been designated in a hedge relationship using split approach. The non-current asset represents 
the interest component designated in a cash flow hedge and the non-current liability represents the foreign exchange component designated in a net investment 
hedge. Refer further details below. 

FINANCIAL RISK MANAGEMENT

FAIR VALUE

Forward foreign exchange contracts are measured at fair value, which is based on observable forward foreign exchange 
rates and the respective currencies’ yield curves, as well as the currency basis spreads between the respective currencies. 

Cross currency interest rate swaps are measured at fair value, which is calculated as the present value of the estimated 
future cash flows. Estimate of future cash flows are based on quoted swap rates, interbank borrowing rates and forward 
exchange rates.

The accounting for subsequent changes in fair value depends on whether the derivative is designated as a hedging 
instrument. See hedge accounting set out below for derivatives designated as part of a hedging relationship to which 
hedge accounting is applied. Changes in fair value for derivative instruments that do not qualify for hedge accounting are 
recognised immediately in the statement of profit or loss.

The forward foreign exchange contracts and cross currency interest rate swaps are classified as Level 2 (2020: Level 2) 
under the AASB 13 Fair value Measurement hierarchy, based on the valuation technique described above.

CREDIT RISK

The maximum exposure to credit risk at the reporting period’s end is the fair value of all forward foreign exchange 
contracts and cross currency interest rate swaps as disclosed above. Credit quality can be assessed by reference to 
external credit ratings (if available) or to historical information about counterparty default rates. All counterparties have an 
equivalent S&P rating of AA- to A-.

78 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

FCTG Financial Report 2021 for print.indd   78
FCTG Financial Report 2021 for print.indd   78

7/9/21   3:21 pm
7/9/21   3:21 pm

C2 

DERIVATIVE FINANCIAL INSTRUMENTS (CONTINUED)

HEDGE ACCOUNTING

ACCOUNTING POLICY

All derivatives are recognised in the balance sheet at fair value and are classified as FVTPL except where they are 
designated as part of an effective hedge relationship and classified as hedging derivatives. The carrying value of a 
derivative is remeasured at fair value throughout the life of the contract. Derivatives are carried as assets when the fair value 
is positive and as liabilities when the fair value is negative.

The method of recognising the resulting fair value gain or loss on a derivative depends on whether the derivative is 
designated as a hedging instrument and, if so, the nature of the item being hedged. 

The group designates its derivatives as cash flow hedges when hedging the exposure to variability in cash flows that is 
either attributable to a foreign currency risk or interest rate risk associated with a recognised asset or liability or a highly 
probable foreign currency forecast transaction. 

The group designates its derivatives as net investment hedges when hedging foreign currency risk attributable to a net 
investment in a foreign operation.

FLT documents at the inception of the transaction the relationship between hedging instruments and hedged items, the 
risk being hedged and the group’s risk management objective and strategy for undertaking these hedge transactions. The 
effectiveness of the hedges is measured throughout the life of the hedging relationship. Ineffectiveness arises in the event 
of over hedging, whereby the notional amount of the designated hedge instrument exceeds the notional amount of the 
hedged item attributable to the hedged risk, or timing mismatches. Where ineffectiveness is identified, any revaluation 
gains or losses on the ineffective portion of the hedging instrument are immediately recognised in the statement of profit 
or loss in foreign exchange gains or foreign exchange losses or interest expense.

The effective portion of changes in the fair value of derivatives that are designated as cash flow hedges are recognised 
in the cash flow hedge reserve within equity. The effective portion of changes in the fair value of derivatives that are 
designated as net investment hedges are recognised in the foreign currency translation reserve within equity. Amounts 
accumulated in equity are transferred to the statement of profit or loss in the period(s) in which the hedged item affects the 
statement of profit or loss.

RISK MANAGEMENT STRATEGY

The fundamental objective is to minimise risk. This is achieved by minimising the volatility in the statement of profit or 
loss and variations in cash flows. The objective is not to maximise revenue or minimise costs, however in certain situations 
hedging may deliver value to FLT by minimising downside risk. There is no speculation allowed and all treasury activities 
and transactions must be linked to underlying business requirements.

Hedge accounting has been applied in FLT’s Global Procurement (“GPN”) business and its UK based Global Touring 
business. GPN seeks to reduce variability by entering into forward foreign exchange contracts upon collection of 
customer deposits. Global Touring seeks to reduce variability on forecast payments to suppliers by entering into forward 
foreign exchange contracts upon publication of its brochures. Global Touring also enter into GBP forward exchange 
contracts to minimise variability in its London based head office costs. The first $1 of notional amount of the hedging 
instrument is designated against the first $1 of forecast payments or forecast receipts. Hedges are entered into in the 
same currency as the underlying exposures as such ineffectiveness may arise in the event of over hedging or timing 
mismatches, therefore the hedging ratio is 1:1. 

FLT entered into a cross currency interest rate swap in 2019 which has been designated in a hedge relationship using split 
approach. Under this approach the benchmark interest rate risk and foreign exchange risk on principal components of the 
swap are accounted for respectively as cash flow hedge and net investment hedge. 

Net investment hedge is used to hedge FLT’s exposure to the EUR foreign exchange risk on 3mundi investment. There 
is an economic relationship between the hedged item and the hedging instrument as the net investment creates a 
translation risk that will match the foreign exchange risk on the EUR swap. The Group has established a hedge ratio of 1:1 
as the underlying risk of the hedging instrument is identical to the hedged risk component. The effective portion of the 
hedge is recognised in the foreign currency translation reserve net of tax. The hedge ineffectiveness may arise when the 
amount of the investment in the foreign subsidiary becomes lower than the amount of the fixed rate borrowing. This is 
recognised in the statement of profit or loss and other comprehensive income in FX.

Cashflow hedges are used to hedge FLT’s exposure to variability of cash flows on borrowings due to movement in interest 
rates. There is an economic relationship between the hedged item and the hedging instrument based on assessment of 
benchmark rate, tenor, repricing, maturity and notional amount. The Group has established a hedge ratio of 1:1 as the 
underlying risk of the hedging instrument is identical to the hedged risk component. The hedge ineffectiveness may arise 
when there are mismatches in terms of the hedged item and the hedging instrument.

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

79

FCTG Financial Report 2021 for print.indd   79
FCTG Financial Report 2021 for print.indd   79

7/9/21   3:21 pm
7/9/21   3:21 pm

NOTES TO THE FINANCIAL STATEMENTS CONTINUED

C2 

DERIVATIVE FINANCIAL INSTRUMENTS (CONTINUED)

HEDGE ACCOUNTING (CONTINUED)

THE EFFECTS OF HEDGE ACCOUNTING

At 30 June 2021, FLT holds the following forward foreign exchange contracts to hedge its exposure on forecast foreign 
currency receipts and forecast foreign currency payments. The impact of hedging instruments designated in hedging 
relationships at 30 June 2021 on the balance sheet of the group is as follows. Note these are all shown in the consolidated 
balance sheet in current assets and liabilities as derivative financial instruments.

CASH FLOW HEDGES - 2021

Nil

NOTIONAL AMOUNT 
IN LOCAL CURRENCY          
‘000

CARRYING 
AMOUNT 
$’000

-

-

-

AVERAGE 
FORWARD 
PRICE

 - 

CASH FLOW HEDGES - 2020

South African Rand

US Dollar

Euro

Singapore Dollar

New Zealand Dollar

Fiji Dollar

Other1

NOTIONAL AMOUNT 
IN LOCAL CURRENCY          
‘000

CARRYING 
AMOUNT 
$’000

AVERAGE 
FORWARD 
PRICE

12,000

16,000

8,000

900

5,000

2,700

 11.746 

 0.656 

 0.599 

 0.940 

 1.072 

 1.491 

20

(398)

(70)

(19)

(3)

(21)

47

(444)

1 Other includes various other insignificant currencies to which hedge accounting is applied.

CHANGE IN FAIR 
VALUE USED 
FOR MEASURING 
INEFFECTIVENESS 
FOR THE PERIOD 
$’000

-

-

CHANGE IN FAIR 
VALUE USED 
FOR MEASURING 
INEFFECTIVENESS 
FOR THE PERIOD 
$’000

20

(398)

(70)

(19)

(3)

(21)

47

(444)

80 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

FCTG Financial Report 2021 for print.indd   80
FCTG Financial Report 2021 for print.indd   80

7/9/21   3:21 pm
7/9/21   3:21 pm

C2 

DERIVATIVE FINANCIAL INSTRUMENTS (CONTINUED)

The impact of hedged items designated in hedging relationships as at 30 June 2021 on the balance sheet of the group is 
as follows:

CASH FLOW HEDGES - 2021

Foreign currency receipts

Foreign currency payments

Nil

Nil

CASH FLOW HEDGES - 2020

Foreign currency receipts

Foreign currency payments

US Dollar

British Pound

South African Rand

New Zealand Dollar

Other1

US Dollar

British Pound

Fiji Dollar

Other1

1 Other includes various other insignificant currencies to which hedge accounting is applied.

CHANGE IN  
VALUE USED 
FOR MEASURING 
INEFFECTIVENESS 
 $’000

CASH FLOW HEDGE 
RESERVE 
 $’000

-

-

-

-

-

CHANGE IN  
VALUE USED 
FOR MEASURING 
INEFFECTIVENESS 
 $’000

CASH FLOW HEDGE 
RESERVE 
 $’000

(1,903)

(231)

(153)

(113)

(97)

2,255

131

101

391

-

4

13

2

-

(54)

-

-

(10)

(45)

FCTG Financial Report 2021 for print.indd   81
FCTG Financial Report 2021 for print.indd   81

7/9/21   3:21 pm
7/9/21   3:21 pm

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

81

NOTES TO THE FINANCIAL STATEMENTS CONTINUED

C2 

DERIVATIVE FINANCIAL INSTRUMENTS (CONTINUED)

At 30 June 2021, FLT holds the following cross currency interest rate swaps to hedge its exposure on borrowings and net 
investments in foreign operations. The impact of hedging instruments designated in hedging relationships at 30 June 
2021 on the balance sheet of the group is as follows. Note these are all shown in the consolidated balance sheet in current 
assets and liabilities as derivative financial instruments. 

CASH FLOW HEDGES - 2021

Cross currency interest rate swap

CASH FLOW HEDGES - 2020

NOTIONAL 
AMOUNT 
 S‘000

96,696

CARRYING 
AMOUNT 
$’000

 441 

Cross currency interest rate swap

96,696

 278 

CHANGE IN VALUE  
USED FOR 
MEASURING 
INEFFECTIVENESS 
 $’000

163

163

278

278

CASH FLOW HEDGES - 2021

Borrowings

CARRYING  
AMOUNT 
 S‘000

 96,696 

CASH FLOW HEDGES - 2020

Borrowings

 96,696 

ACCUMULATED 
FAIR VALUE 
ADJUSTMENTS 
$’000

CHANGE IN VALUE  
USED FOR 
MEASURING 
INEFFECTIVENESS 
 $’000

CASH FLOW 
HEDGE RESERVE 
 $’000

441

278

163

163

278

278

309

309

195

195

NET INVESTMENT HEDGES - 2021

Cross currency interest rate swap 
(Euro)

NET INVESTMENT HEDGES - 2020

Cross currency interest rate swap 
(Euro)

NOTIONAL 
AMOUNT IN 
LOCAL CURRENCY 
'000

CHANGE IN VALUE  
USED FOR 
MEASURING 
INEFFECTIVENESS 
 $’000

CARRYING 
AMOUNT 
$’000

 60,000 

1,748

 60,000

(1,456)

3,204

3,204

(1,456)

(1,456)

NET INVESTMENT HEDGES - 2021

Investment in subsidiaries

NET INVESTMENT HEDGES - 2020

Investment in subsidiaries

CHANGE IN VALUE  
USED FOR 
MEASURING 
INEFFECTIVENESS 
 $’000

FOREIGN 
CURRENCY 
TRANSLATION 
RESERVE         
$'000

3,204

3,204

(1,456)

(1,456)

1,224

1,224

(1,019)

(1,019)

82 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

FCTG Financial Report 2021 for print.indd   82
FCTG Financial Report 2021 for print.indd   82

7/9/21   3:21 pm
7/9/21   3:21 pm

C2 

DERIVATIVE FINANCIAL INSTRUMENTS (CONTINUED)

The impact of hedging instruments designated in hedging relationships at 30 June 2021 on the consolidated statement 
of profit or loss of the group is as follows. Note these are all shown in the consolidated statement of profit or loss in other 
expenses as net foreign exchange losses or finance costs in interest and finance charges paid/payable. 

CASH FLOW HEDGES

Hedges of forecast foreign currency transactions

INEFFECTIVENESS  
RECOGNISED IN THE  
INCOME STATEMENT 
 $’000

HEDGING 
 GAIN /(LOSS) 
RECOGNISED  
IN OCI 
 $’000

AMOUNT 
RECLASSIFIED FROM 
OCI TO THE INCOME 
STATEMENT

2021

2020

Hedges of borrowings

2021

2020

Net investment hedges

2021

2020

C3  OTHER FINANCIAL ASSETS 

Accrued Interest

Security deposits

Total current other financial assets

Loans to external parties

Security deposits

Total non-current other financial assets

ACCOUNTING POLICY

-

257

-

-

-

-

173

29,291

163

278

3,204

(1,456)

2021 
$’000

247

5,395

5,642

140

29,325

29,465

(109)

(29,553)

-

-

-

-

2020 
$’000

839

21,972

22,811

155

3,692

3,847

Loans to related parties, external parties and security deposits are measured at amortised cost, as they are held in order to 
collect contractual cash flows which are solely principal and interest.

FINANCIAL RISK MANAGEMENT

FAIR VALUE

Due to their short-term nature, the carrying amounts of current other financial assets are assumed to approximate their 
fair values.

The carrying amounts of non-current other financial assets equals their fair values, due to the commercial rates of interest 
earned and paid respectively, and the impact of discounting is not significant.

CREDIT RISK

The maximum exposure to credit risk at the reporting period’s end is the carrying amount of other financial assets as 
disclosed above, however FLT has categorised these as having an insignificant amount of credit risk and therefore no 
expected credit loss has been recognised. 

FCTG Financial Report 2021 for print.indd   83
FCTG Financial Report 2021 for print.indd   83

7/9/21   3:21 pm
7/9/21   3:21 pm

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

83

NOTES TO THE FINANCIAL STATEMENTS CONTINUED

D 
D 

REWARD AND RECOGNITION
REWARD AND RECOGNITION

This section provides a breakdown of the various programs FLT uses to reward and recognise employees and key 
This section provides a breakdown of the various programs FLT uses to reward and recognise employees and key 
executives, including Key Management Personnel (KMP).  
executives, including Key Management Personnel (KMP).  

FLT believes that these programs reinforce the value of ownership and incentives, both of which are key parts of the 
FLT believes that these programs reinforce the value of ownership and incentives, both of which are key parts of the 
company's philosophies and culture, and drive performance both individually and collectively to deliver better returns 
company's philosophies and culture, and drive performance both individually and collectively to deliver better returns 
to shareholders.
to shareholders.

These programs also result in changes to the group's contributed equity.
These programs also result in changes to the group's contributed equity.

During COVID-19 a number of these programs have been put on hold, however new programs (the PCRP and GRR) 
During COVID-19 a number of these programs have been put on hold, however new programs (the PCRP and GRR) 
have been introduced as a strategic response to the profound impacts that COVID-19 restrictions continue to have 
have been introduced as a strategic response to the profound impacts that COVID-19 restrictions continue to have 
on the business, with a focus on ensuring key executives who will be crucial to FLT's recovery are retained while the 
on the business, with a focus on ensuring key executives who will be crucial to FLT's recovery are retained while the 
business recovers and during the rebuilding phase. 
business recovers and during the rebuilding phase. 

D1 
D1 

D2 
D2 

D3 

Key management personnel
Key management personnel

Business Ownership Scheme (BOS)
Business Ownership Scheme (BOS)

Share-based payments 

Long term retention plan (LTRP)

Post-COVID-19 retention plan (PCRP)

Global Recovery Rights (GRR)

Employee Share Plan (ESP)

Transformation incentive plan (TIP)

D4 
D4 

Contributed equity and treasury shares
Contributed equity and treasury shares

D1 

KEY MANAGEMENT PERSONNEL

KMP COMPENSATION

Short-term employee benefits

Post-employment benefits

Long-term benefits

Share-based payments

Total KMP compensation

2021 
$

2020 
$

6,523,256

6,082,819

134,796

60,574

3,997,683

10,716,309

126,513

(527,484)

1,036,050

6,717,898

Detailed remuneration disclosures are provided in section 2 of the remuneration report. Supporting information on 
director and KMP remuneration is included in the remuneration report in sections 3 and 4.

EQUITY INSTRUMENT DISCLOSURES RELATING TO KMP
Details of LTRP, PCRP and ESP provided as remuneration to KMP and shares issued on the exercise of such, together with 
terms and conditions, can be found in section 4 of the remuneration report.

OTHER TRANSACTIONS WITH KMP
Directors and specified executives and their related companies receive travel services from FLT and its related companies 
on normal terms and conditions to employees and customers.

84 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

FCTG Financial Report 2021 for print.indd   84
FCTG Financial Report 2021 for print.indd   84

7/9/21   3:21 pm
7/9/21   3:21 pm

 
 
 
 
 
 
D2 

BUSINESS OWNERSHIP SCHEME (BOS)

OVERVIEW
FLT believes it is important that its leaders see the businesses they run as their own and, under the BOS, eligible 
employees (front-line team leaders) have historically been invited to invest in unsecured notes in their businesses as 
an incentive to improve short and long-term performance. Trading conditions under COVID-19 have resulted in the 
programme being unsuitable for its intended purpose. As a result, programmes globally were put on hold until further 
notice. 

In Australia, in line with the scheme requirements, any outstanding unsecured notes were redeemed with a 30 day notice 
period given on or about 1 May 2020. The unsecured notes in overseas nations were similarly either put on hold or 
redeemed in line with local scheme requirements. 

ACCOUNTING POLICY

BUSINESS OWNERSHIP SCHEME
Both the unsecured notes and loans are recorded at amortised cost. 

Unsecured notes principal

Loans held for unsecured notes

Net unsecured notes principal

2021 
$’000

5,263

(5,222)

41

2020 
$’000

8,360

(7,015)

1,345

The unsecured note holders earn a variable, non-guaranteed return, based on their business’s performance. 

In the current COVID-19 environment, the unsecured notes have largely been redeemed and associated loans held for 
unsecured notes repaid in full.  

Unless approved by the board, via its remuneration and nomination committee, the distribution payable in respect of any 
unsecured note will not exceed 35% of the face value of the unsecured note in any 12 month period.

Further information on BOS interest expense for KMP is included in section 2 and BOS return multiplier in section 3 of the 
remuneration report.

FINANCIAL RISK MANAGEMENT

Credit risk

There is no credit risk arising for BOS loans held for unsecured notes, as there is a legally enforceable right to set-off 
against FLT’s unsecured note liability.

FCTG Financial Report 2021 for print.indd   85
FCTG Financial Report 2021 for print.indd   85

7/9/21   3:21 pm
7/9/21   3:21 pm

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

85

NOTES TO THE FINANCIAL STATEMENTS CONTINUED

D2 

BUSINESS OWNERSHIP SCHEME (BOS) (CONTINUED) 

BOS MULTIPLIER PROGRAMME
As noted in the Remuneration Report, key executives that have a Founder BOS note are Melanie Waters-Ryan and Chris 
Galanty. 

Dean Smith’s unsecured BOS note was redeemed, effective May 2020. The payment represented a five times multiple 
payment of BOS interest on America’s 30 June 2019 profits. 

Founder BOS note for Melanie Waters-Ryan and Chris Galanty are in a temporary hibernation commencing 1 January 2020 
through to 31 December 2021. The result of this temporary redemption has been a pay back of the invested Face Value to 
the note-holders. Once the BOS notes come out of hibernation, Ms Waters-Ryan and Mr Galanty will be required to repay 
or designate replacement funds. The required provision for a five times multiple payment of BOS interest on 30 June 2019 
profits and for remaining Founder BOS multiple earning periods out to 2027 have been recognised. 

ACCOUNTING POLICY

A liability for the employee benefit of the potential BOS return multiple has been recognised as a provision (refer to 
note F10) when there is a contractual obligation or valid expectation that payment will be made. Refer to section 3 of the 
remuneration report for further information on BOS return multiplier.

CURRENT

Employee benefits

NOTES

F10

2021 
$’000

15,455

2020 
$’000

15,047

The BOS multiplier is recognised as current as it has vested for the KMP. While KMP are employed they cannot redeem 
the multiplier during hibernation period (before January 2022) however if they cease employment during the hibernation 
period total interest earnings for the last full financial year preceding the hibernation, multiplied by five, will be paid out. 
Refer to remuneration report for further details.  

86 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

FCTG Financial Report 2021 for print.indd   86
FCTG Financial Report 2021 for print.indd   86

7/9/21   3:21 pm
7/9/21   3:21 pm

 
D3 

SHARE-BASED PAYMENTS

OVERVIEW
FLT has a number of plans which issue shares to employees and key executives, including:

•  Long Term Retention Plan (LTRP)
•  Post-COVID-19 Retention Plan (PCRP)
•  Global Recovery Rights (GRR)
•  Employee Share Plan (ESP)
•  Transformation Incentive Plan (TIP) 

EXPENSES ARISING FROM SHARE-BASED PAYMENT TRANSACTIONS
Total expenses arising from share-based payment transactions recognised during the year as part of employee benefit 
expense were as follows:

Long term retention plan

Post Covid-19 Retention plan

Employee share plan

Global recovery rights plan

Transformation incentive plan

Total expenses arising from share-based payment transactions

Directors are not eligible to participate in the LTRP, PCRP, GRR, ESP or TIP.

ACCOUNTING POLICY AND VALUATION

2021 
$’000

5,650

4,413

3,038

222

-

13,323

2020 
$’000

5,614

-

1,786

-

(2,015)

5,385

The fair value of performance rights granted are recognised as an employee benefit expense with a corresponding 
increase in reserves. The fair value is measured at grant date and recognised over the period during which employees 
become unconditionally entitled to the rights.

The fair value at grant date is determined using the Black-Scholes option pricing model.

The fair value of the rights granted excludes the impact of any non-market vesting conditions (for example, continued 
employment). Non-market vesting conditions are included in assumptions about the number of rights that are expected 
to become exercisable and the length of the vesting period. At the reporting period’s end, the entity revises its estimate 
of the number of rights that are expected to become exercisable and the most likely vesting period. The employee benefit 
expense recognised each period takes into account the most recent estimate.

FCTG Financial Report 2021 for print.indd   87
FCTG Financial Report 2021 for print.indd   87

7/9/21   3:21 pm
7/9/21   3:21 pm

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

87

NOTES TO THE FINANCIAL STATEMENTS CONTINUED

D3 

SHARE-BASED PAYMENTS (CONTINUED)

LONG TERM RETENTION PLAN

GENERAL TERMS

Invited participants are granted base rights, for no consideration, in annual tranches over a 12 year period with vesting 
conditions based upon continued service. At the time base rights are granted, participants are granted a corresponding 
number of matched rights for no consideration (one matched right for each base right granted).

Rights granted under the plan carry no dividend or voting rights. When exercisable, each right is convertible into one 
ordinary FLT share.

The plan’s rules stipulate that the number of shares resulting from exercising all unexercised rights cannot exceed 5% of 
the company’s issued capital (currently less than 1%).

VESTING REQUIREMENTS

Base rights granted to participants for each tranche will vest on the base rights vesting dates as noted in the table below, 
subject to the service condition being satisfied (participants remain employed by the company at the vesting date).

Matched rights granted to participants for each tranche will vest on the matched rights vesting dates as noted in the table 
below, subject to the service condition being satisfied (participants remain employed by the company at the vesting date) 
and the base rights (or shares) in respect of the respective grant continue to be held.

METHOD OF SETTLEMENT

The base rights and matched rights may be newly issued by FLT, purchased on-market or allocated from treasury shares. 

VALUATION 

The fair value of base and matched rights under the plan is estimated at the date of grant using a fixed dollar amount 
of rights granted for each participant and the Black-Scholes option pricing model which takes into account the rights’ 
term, the rights’ non-tradeable nature, the expected dividend yield and risk-free rate for the rights’ term. The fair value 
is recognised in the balance sheet as part of reserves over the period that the right vests with a corresponding expense 
recognised in the employee benefits costs.

GRANT 
NUMBER GRANT DATE

DATE/YEAR 
VESTED AND 
EXERCISABLE1

EXPIRY DATE

VALUE PER 
RIGHT AT 
GRANT DATE

DATE/YEAR 
VESTED AND 
EXERCISABLE1

EXPIRY DATE

VALUE PER 
RIGHT AT 
GRANT DATE

BASE RIGHTS

MATCHING RIGHTS

4

4b

5

5b

6

6b

6c

6d

1 July 2018

August 2021

1 July 2030

$54.26  August 2021

1 July 2030

1 July 2018

August 2021

1 July 2030

$54.26  August 2023

1 July 2030

1 July 2019

August 2022

1 July 2030

$42.06  August 2022

1 July 2030

1 July 2019

August 2022

1 July 2030

$42.06  August 2024

1 July 2030

1 July 2020

August 2023

1 July 2030

$11.30  August 2023

1 July 2030

1 July 2020

August 2021

1 July 2030

$11.30  August 2023

1 July 2030

1 July 2020

August 2022

1 July 2030

$11.30  August 2024

1 July 2030

1 July 2020

August 2023

1 July 2030

$11.30  August 2025

1 July 2030

$54.26 

$51.58 

$42.06 

$38.84 

$11.30 

$11.30 

$10.79 

$10.28 

1 The vesting date is the day the Company releases full year financial results to the ASX in the year of vesting.

The weighted average contractual remaining life (until expiry date) is 9 years.  

88 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

FCTG Financial Report 2021 for print.indd   88
FCTG Financial Report 2021 for print.indd   88

7/9/21   3:21 pm
7/9/21   3:21 pm

D3 

SHARE-BASED PAYMENTS (CONTINUED)

LONG TERM RETENTION PLAN (CONTINUED)
The LTRP rights held by executives, including those KMP separately disclosed in the remuneration report, is set out below: 

BALANCE AT  
START OF THE YEAR

DURING THE YEAR

VESTED AND 
EXERCISABLE 
NUMBER

UNVESTED  
NUMBER

GRANTED 
NUMBER

FORFEITED 
NUMBER

VESTED 
NUMBER

EXERCISED 
NUMBER

BALANCE AT  
END OF THE YEAR 

VESTED AND 
EXERCISABLE 
NUMBER

UNVESTED 
NUMBER

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

1,691

1,691

2,341

2,341

2,498

2,498

-

-

-

-

-

-

-

-

 197,319 

 197,319 

 23,417 

 23,417 

 13,953 

 13,953 

 47,804 

 47,804 

67,840

67,840

4,289

4,289

56,580

47,843

5,481

3,993

-

-

-

-

-

-

-

-

1,400

1,400

-

-

1,128

1,128

-

-

-

-

-

-

-

-

-

-

-

-

(2,597)

(2,597)

(5,984)

(5,984)

(1,334)

(1,334)

(4,676)

(4,676)

(1,091)

(1,091)

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

10,225

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

(2,498)

(2,498)

-

-

-

-

-

-

-

-

-

-

-

-

10,225

-

-

-

1,691

1,691

2,341

2,341

-

-

197,319

197,319

23,417

23,417

13,953

13,953

45,207

45,207

61,856

61,856

4,355

4,355

41,679

43,167

5,518

4,030

-

-

-

-

-

-

2021

Grant 6

Base

Match

Grant 6b

Base

Match

Grant 6c

Base

Match

Grant 6d

Base

Match

Grant 5

Base

Match

Grant 5b

Base1

Match1

Grant 4

Base

Match

Grant 4b

Base1

Match1

Grant 3

Base

Match

Grant 2

Base

Match

Grant 1

Base

Match

1 During the period, an administrative error was identified where an LTRP participant had been offered rights in Grant 4b and Grant 5b however the rights had not been 
issued. The rights were issued during the period as disclosed in the granted column. 

FCTG Financial Report 2021 for print.indd   89
FCTG Financial Report 2021 for print.indd   89

7/9/21   3:21 pm
7/9/21   3:21 pm

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

89

NOTES TO THE FINANCIAL STATEMENTS CONTINUED

D3 

SHARE-BASED PAYMENTS (CONTINUED)

LONG TERM RETENTION PLAN (CONTINUED)

BALANCE AT  
START OF THE YEAR

DURING THE YEAR

VESTED AND 
EXERCISABLE 
NUMBER

UNVESTED  
NUMBER

GRANTED 
NUMBER

FORFEITED 
NUMBER

VESTED 
NUMBER

EXERCISED 
NUMBER

BALANCE AT  
END OF THE YEAR 

VESTED AND 
EXERCISABLE 
NUMBER

UNVESTED 
NUMBER

-

-

-

-

-

-

-

-

63,183

51,676

5,481

5,481

49,024

-

-

57,161

67,153

-

6,135

73,602

56,178

-

-

64,417

-

-

-

-

74,754

74,754

4,289

4,289

(6,914)

(6,914)

-

-

(5,321)

(3,833)

-

(1,488)

-

-

-

-

-

-

-

-

-

1,282

(1,282)

-

-

-

-

-

-

-

(47,333)

(53,372)

(2,098)

55,063

-

6,135

(70,947)

(2,574)

71,028

(68,687)

-

-

(53,680)

(2,203)

62,214

(59,716)

-

-

-

-

-

-

-

-

1,691

1,691

2,341

2,341

2,498

2,498

67,840

67,840

4,289

4,289

56,580

47,843

5,481

3,993

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

2020

Grant 5

Base

Match

Grant 5b

Base

Match

Grant 4

Base

Match

Grant 4b

Base

Match

Grant 3

Base

Match

Grant 2

Base

Match

Grant 1

Base

Match

POST-COVID-19 RETENTION PLAN

GENERAL TERMS

Invited participants are granted one-off base rights, for no consideration, with vesting conditions based upon continued 
service. When these base rights are granted, participants are also granted a corresponding number of one-off matched 
rights in two separate tranches for no consideration (one matched right for each base right granted).

Rights granted under the plan carry no dividend or voting rights. When exercisable, each right is convertible into one 
ordinary FLT share.

The plan’s rules stipulate that the number of shares resulting from exercising all unexercised rights cannot exceed 5% of 
the company’s issued capital (currently less than 1%).

VESTING REQUIREMENTS

Base rights granted to participants will vest on the base rights’ vesting date as noted in the table below, subject to the 
service condition being satisfied (participants remain employed by the company at the vesting date).

Matched rights granted to participants for each tranche will vest on the matched rights’ vesting dates as noted in the 
table below, subject to the service condition being satisfied (participants remain employed by the company at the vesting 
date) and for Tranche 1 matched rights that the base rights (or shares) in respect of the respective grant continue to be 
held, and for Tranche 2 matched rights’ that the Tranche 1 matched rights (or shares) continue to be held.

90 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

FCTG Financial Report 2021 for print.indd   90
FCTG Financial Report 2021 for print.indd   90

7/9/21   3:21 pm
7/9/21   3:21 pm

D3 

SHARE-BASED PAYMENTS (CONTINUED)

POST-COVID-19 RETENTION PLAN (CONTINUED)

METHOD OF SETTLEMENT

The base rights and matched rights may be issued by FLT, purchased on-market or allocated from treasury shares. 

VALUATION 

The fair value of base and matched rights under the plan is estimated at the date of grant using the Black-Scholes option 
pricing model. The fair value is allocated equally over the period from grant date to vesting date, and is included in the 
remuneration report compensation tables.

GRANT NUMBER

GRANT DATE

BASE RIGHTS

DATE/YEAR VESTED  
AND EXERCISABLE1

August 2022

EXPIRY DATE

1 July 2031

Grant 1

29 June 2020

August 2023

DATE/YEAR VESTED  
AND EXERCISABLE1

MATCHING RIGHTS - TRANCHE 1

EXPIRY DATE

1 July 2031

MATCHING RIGHTS - TRANCHE 2

DATE/YEAR VESTED  
AND EXERCISABLE1

August 2024

EXPIRY DATE

1 July 2031

VALUE PER RIGHT AT 
GRANT DATE

$9.66 

VALUE PER RIGHT AT 
GRANT DATE

$9.25 

VALUE PER RIGHT AT 
GRANT DATE

$8.83

1 The vesting date is the day the Company releases full year financial results to the ASX in the year of vesting.

The weighted average contractual remaining life (until expiry date) is 10 years.  

The PCRP rights held by executives, including those KMP separately disclosed in the remuneration report, is set out 
below: 

BALANCE AT  
START OF THE YEAR

DURING THE YEAR

VESTED AND 
EXERCISABLE 
NUMBER

UNVESTED  
NUMBER

GRANTED 
NUMBER

FORFEITED 
NUMBER

VESTED 
NUMBER

EXERCISED 
NUMBER

BALANCE AT  
END OF THE YEAR 

VESTED AND 
EXERCISABLE 
NUMBER

UNVESTED 
NUMBER

-

-

-

-

-

-

-

-

-

-

-

-

 590,338 

 295,169 

 295,169 

 - 

 - 

 - 

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

 590,338 

 295,169 

 295,169 

 - 

 - 

 - 

2021 
Grant 1

Base

Match 1

Match 2

2020 
Grant 1

Base

Match 1

Match 2

GLOBAL RECOVERY RIGHTS (GRR)
The GRR has identical objectives to the PCRP but is a broader program targeted at FLT’s global workforce (excluding 
PCRP participants and directors).

The GRR was granted on 25 June 2021, however the program is still in the acceptance process with offers closing on 27 
August 2021.

FCTG Financial Report 2021 for print.indd   91
FCTG Financial Report 2021 for print.indd   91

7/9/21   3:21 pm
7/9/21   3:21 pm

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

91

NOTES TO THE FINANCIAL STATEMENTS CONTINUED

D3 

SHARE-BASED PAYMENTS (CONTINUED)

EMPLOYEE SHARE PLAN

GENERAL TERMS

Eligible employees are granted a conditional right to one matched share for every two shares purchased (for cash 
consideration), subject to vesting conditions.

Employees are eligible to participate if they have been employed full time or permanent part-time for at least three 
months.

VESTING REQUIREMENTS

A participant must hold the acquired shares for a period of two years and one month and still be employed with FLT at the 
end of that time. If acquired shares are sold before the end of the vesting period, conditional rights to the matched shares 
are forfeited.

METHOD OF SETTLEMENT

A participant who satisfies the vesting conditions will become entitled to the matched shares on the last day of the vesting 
period.

The matched shares may be newly issued by FLT, purchased on-market or allocated from treasury shares. 

VALUATION – ACQUIRED SHARES

The market value of shares issued under the plan, measured as the weighted average price at which FLT’s shares are 
traded on the ASX during the five days following the date on which the contributions are paid, is recognised in the 
balance sheet as an issue of shares in the period the shares are acquired by the employee. 

VALUATION – MATCHED SHARES

The fair value of matched shares allocated (but not issued) under the plan is estimated at the date of grant using the 
Black-Scholes option pricing model which takes into account the rights’ term, the rights’ non-tradeable nature, the 
expected divided yield and risk-free rate over the rights’ term and is recognised in the balance sheet as part of reserves 
over the period that the matched share vests with a corresponding expense recognised in the employee benefits costs.

NUMBER OF MATCHED SHARES: 

Issued under the plan to participating employees

Allocated from the share trust to participating employees

Purchased on-market under the plan to participating employees

Weighted average market price of matched shares:

Issued

Allocated from share trust

Purchased on-market

NOTES

D4

D4

D4

D4

2021

31,840

-

11,370

43,210

$0.00

-

$12.63

2020

3,977

27,350

9,305

40,632

$0.00

$35.72

$35.57

TRANSFORMATION INCENTIVE PLAN
In March 2018, a long term incentive plan was approved by the Board. The TIP was designed to drive sustainable growth 
across the Group and remunerate key talent based on the Group’s five year growth targets, with performance hurdles 
aligned to the group transformation targets of 7% TTV cumulative annual growth rate (CAGR) and return to net margin of 
2% by 2020-2022.

With the exception of the new KMP J. Kavanagh, C. Leiss and S. Norris who were participants of the TIP from its inception, 
the KMP and directors did not participate in the TIP.

During the period it was determined that there was a low probability that the performance conditions would be satisfied 
due to the current environment. As such, the value of the TIP previously expensed was written back and the associated 
reserve reversed. No TIP rights were exercised during the period and no TIP rights were vested or exercisable at the end 
of the year.

92 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

FCTG Financial Report 2021 for print.indd   92
FCTG Financial Report 2021 for print.indd   92

7/9/21   3:21 pm
7/9/21   3:21 pm

D3 

SHARE-BASED PAYMENTS (CONTINUED)

TRANSFORMATION INCENTIVE PLAN (CONTINUED)

MOVEMENTS DURING THE YEAR

BALANCE 
AT START  
OF THE 
YEAR

UNVESTED 
BALANCE 
NUMBER

DURING THE YEAR

BALANCE 
AT END OF 
THE YEAR 

GRANTED 
NUMBER

FORFEITED  
NUMBER

VESTED 
NUMBER

UNVESTED 
NUMBER

VALUE 
PER RIGHT 
AT GRANT 
DATE

WEIGHTED 
AVERAGE 
REMAINING 
CONTRACTUAL 
LIFE

EXPIRY 
DATE

GRANT 
DATE

2021

Grant 1

31/03/2018

30/06/2022

307,500

2020

Grant 1

31/03/2018

30/06/2022

307,500

-

-

(30,000)

-

-

-

277,500

$46.70 

1 year

307,500

$46.70 

2 years

D4 

CONTRIBUTED EQUITY AND TREASURY SHARES

OVERVIEW
During the prior period, FLT announced a fully underwritten equity capital raising, comprising a Placement and an 
Entitlement Offer to strengthen its balance sheet and liquidity position as part of its response to the financial impacts 
brought about by COVID-19. The Placement and Entitlement offer resulted in the issue of 97.4 million new fully paid 
ordinary shares ($701,400,000) in FLT representing 49% of existing FLT shares on issue.

Historically, movements in contributed equity have related to shares issued under the ESP, which reinforced the 
importance that FLT places on ownership to drive business improvement and overall results. Where shares in FLT have 
been acquired by on-market purchases of shares prior to settling the vested entitlement, the cost of the acquired shares is 
carried as treasury shares and deducted from equity. 

RECONCILIATION OF ORDINARY SHARE CAPITAL:
The following reconciliation summarises the movements in authorised and issued capital during the year.

Issues of a similar nature have been grouped and the issue price shown is the weighted average. Detailed information on 
each issue of shares is publicly available via the ASX.

DETAILS

Opening Balance 1 July 2019

ESP

ESP matched shares

Entitlement Offer

Equity raising transaction costs

NOTES

Deferred tax on equity raising transaction costs

F12

NUMBER OF 
SHARES

101,108,842

436,764

3,977

97,418,973

-

-

WEIGHTED 
AVERAGE 
ISSUE PRICE

$’000

 - 

405,626

$6.70

$0.00

$7.20

 - 

 - 

2,926

-

701,417

(22,678)

6,804

Closing Balance 30 June 2020

198,968,556

1,094,095

ESP

ESP matched shares

LTRP

342,101

31,840

4,996

$14.50

4,961

 - 

 - 

-

-

Closing Balance 30 June 2021

199,347,493

1,099,056

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

93

FCTG Financial Report 2021 for print.indd   93
FCTG Financial Report 2021 for print.indd   93

7/9/21   3:21 pm
7/9/21   3:21 pm

NOTES TO THE FINANCIAL STATEMENTS CONTINUED

D4 

CONTRIBUTED EQUITY AND TREASURY SHARES (CONTINUED)

RECONCILIATION OF TREASURY SHARES:
To preserve Company cash, there were no purchases of shares by the share trust during the period, and all shares in the 
share trust were allocated to the ESP and LTRP during the prior period. There are no shares held in the share trust for 
future allocation to the ESP and LTRP at the end of the year.

The following reconciliation summarises the movements in treasury shares during the period.

Items of a similar nature have been grouped and the price shown is the weighted average. 

DETAILS

Opening Balance 1 July 2019

Purchase of shares by share trust

Allocation of shares to ESP matched shares

Allocation of shares to LTRP

Gain/(loss) in equity on allocation of shares

Closing Balance 30 June 2020

Allocation of shares to ESP

Allocation of shares to ESP matched shares

Allocation of shares to LTRP

Gain/(loss) in equity on allocation of shares

Closing Balance 30 June 2021

NUMBER OF 
SHARES

(215,079)

74,050

27,350

113,679

WEIGHTED 
AVERAGE 
PRICE

$43.31 

$35.72

$13.41

-

-

-

-

-

 - 

 - 

 - 

$’000

(11,993)

3,207

977

1,525

6,284

-

-

-

-

-

-

94 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

FCTG Financial Report 2021 for print.indd   94
FCTG Financial Report 2021 for print.indd   94

7/9/21   3:21 pm
7/9/21   3:21 pm

E 

RELATED PARTIES

This section provides information relating to the FLT group related parties and the extent of related party transactions 
within the group and the impact they had on the group’s financial performance and position.

E1 

E2 

Investments accounted for using the equity method

Related party transactions

E1 

INVESTMENTS ACCOUNTED FOR USING THE EQUITY METHOD

OVERVIEW

ASSOCIATES

On 23 April 2021, FLT divested its investment in Biblos America LLC for nil consideration bringing FLT's ownership to nil.

FLT continues to hold its investments in associates as follows:

•  A 25% investment in The Upside Travel Company (Upside). Upside is a Washington DC -based, technology-driven 
business. FLT is Upside’s largest individual shareholder. The investment gave FLT access to a travel technology 
platform and software development resources to enhance its already strong small to medium-sized (SME) corporate 
sector offering. The investment in Upside has been fully impaired ($47,126,000 in the year ended 30 June 2020) due to 
COVID-19 impacts on this start-up travel technology development company.  

•  A 21.7% interest in TP Connects Technologies LLC (TP Connects), a Dubai based, technology-driven business. The 

investment gave FLT access to next generation New Distribution Capability (NDC), Global Distribution System (GDS) 
and One Order based travel technology platform and software development resources.

The contractual arrangements in place do not provide FLT with control nor joint control over the operating and financing 
decisions of the entities.

JOINT VENTURES

On 10 July 2020, FLT divested its investment in Go Vacation Vietnam Company Limited for $169,000 bringing FLT’s 
ownership to nil.

FLT holds investments in joint ventures as follows:

•  A 46.6% shareholding in Pedal Group Pty Ltd (2020: 48.8%). During the period, Pedal Group issued additional shares to 
its employees, diluting FLT’s and other joint venture partners’ holdings. FLT continues to have joint control. Significant 
shareholdings in Pedal Group include a 100% shareholding in 99 Bikes Pty Ltd and 99 Bikes NZ Limited, a Brisbane 
and Auckland based national chain of retail bike stores, and a 100% shareholding in Advance Traders (Australia) Pty 
Ltd and Advance Traders (New Zealand) Limited, Brisbane and Auckland based wholesale bike companies and a 100% 
shareholding in PGP Co Pty Ltd, a Brisbane based property purchasing company for 99 Bikes leases.

Contractual arrangements are in place to establish joint control over each entity’s economic activities, including financial 
and operating decisions.

FCTG Financial Report 2021 for print.indd   95
FCTG Financial Report 2021 for print.indd   95

7/9/21   3:21 pm
7/9/21   3:21 pm

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

95

NOTES TO THE FINANCIAL STATEMENTS CONTINUED

E1 

INVESTMENTS ACCOUNTED FOR USING THE EQUITY METHOD (CONTINUED)

SHARE OF JOINT VENTURE AND ASSOCIATES CARRYING VALUE AND RESULTS
Joint venture and associates information is presented in accordance with the accounting policy described in note I(c)(ii) 
and is set out below.

Interest in joint ventures

Interest in associates

Total

SHARE OF RESULTS

Profit from joint ventures

(Loss) / profit from associates

Total comprehensive income / (loss)

2021 
$’000

37,542

11,504

49,046

2021 
$’000

17,773

(302)

17,471

2020 
$’000

21,853

12,907

34,760

2020 
$’000

6,211

(11,258)

(5,047)

Joint venture results include share of profit from Pedal Group of $17,840,000 (2020: $6,326,000). In addition, during 
the period FLT received a dividend of $3,110,000 of which 50% ($1,555,000) was received as shares as part of the Pedal 
dividend reinvestment plan. During the period, Pedal Group issued additional shares to its employees, diluting FLT's and 
the other joint venture partners' holdings. 

On 10 July 2020, FLT sold Go Vacation Vietnam Company Limited, an immaterial joint venture entity that formed part of 
the Discova Asia business for cash proceeds of $169,000 bringing FLT's ownership to nil.

CONTRACTUAL COMMITMENTS
FLT has no commitments in relation to its joint venture and associate entities at 30 June 2021 (2020: nil) except as outlined 
below:

TP CONNECTS

•  FLT subscribed for $9,196,000 of convertible bonds in TP Connects on 29 February 2020. 
•  The total subscription amount is to be paid over three tranches and is recognised in debt securities at fair value through 

profit or loss in the balance sheet: 
 – Tranche one of $3,065,000 was paid on 29 February 2020. 
 –  Tranches two and three of $2,395,000 each are due upon completion of future technology milestones. Tranches two 
and three have been reduced by $1,341,000 in total to reflect amounts prepaid to TP Connects. Payment of tranches 
two and three are dependent upon reaching future technology milestones. Payment of tranche two occurred in 
August 2020. 

•  Additionally, FLT has entered into three Call Options and one Put Option with TP Connects: 

 – The three Call Options can be exercised between 31 March 2022 and 31 March 2024
 – The Put Option can only be exercised by TP Connects if Call Options one and two are exercised by FLT. 

96 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

FCTG Financial Report 2021 for print.indd   96
FCTG Financial Report 2021 for print.indd   96

7/9/21   3:21 pm
7/9/21   3:21 pm

E2 

RELATED PARTY TRANSACTIONS

PARENT ENTITY
FLT is the ultimate parent entity within the group.

SUBSIDIARIES AND JOINT VENTURES
Interests in subsidiaries are set out in note G1 and interests in joint ventures and associate are set out in note E1.

Transactions between FLT and Ignite in the prior year are disclosed as related party transactions up until 18 September 
2019, after which it became a subsidiary, and as such is no longer included in the below disclosures as all transactions 
eliminate on consolidation.  

FLT is a joint venture (JV) partner in Pedal Group Pty Ltd. The other JV partners are related parties, namely Graham 
Turner’s family company, Gainsdale Pty Ltd 21.73% (2020: 21.97%), and Graham Turner’s son, Matthew Turner’s family 
company Hootie Blowfish Pty Ltd 15.44% (2020: 15.48%) and his direct employee share plan holdings of 0.41% (2020: 
0.20%). The remaining 15.82% (2020: 13.54%) is held by other minor parties including Pedal Group employees who are not 
considered related parties.

KMP COMPENSATION AND OTHER TRANSACTIONS
KMP disclosures are set out in note D1.

TRANSACTIONS WITH RELATED PARTIES

Income from joint venture & associate-related parties

Management fees

Travel and conference

Override income

Consulting fees

Other

Expenses to joint venture & associate-related parties

Overrides

Income from director-related entities

Travel and conference

Expenses to director-related entities

Conference expense

Membership expense

2021 
$

8,475

38,714

-

-

511,346

2020 
$

7,260

100,726

629,221

1,220,745

86,748

-

190,061

1,347,180

961,481

35,093

250,140

94,146

-

From time to time, related entities may enter into transactions with FLT. These transactions are on the same terms and 
conditions as those entered into by other FLT subsidiaries or customers.

Joint venture and associate related parties can choose to use FLT group purchasing ability and any costs incurred are 
passed directly through. These transactions are included in the disclosure above.

FCTG Financial Report 2021 for print.indd   97
FCTG Financial Report 2021 for print.indd   97

7/9/21   3:21 pm
7/9/21   3:21 pm

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

97

NOTES TO THE FINANCIAL STATEMENTS CONTINUED

E2 

RELATED PARTY TRANSACTIONS (CONTINUED)

OUTSTANDING BALANCES
The following balances are outstanding at the end of the reporting period in relation to transactions with related parties:

Joint ventures & associates

Current receivables

Director-related entities

Current receivables

2021 
$

4,592

2020 
$

550

1,210,818

171,276

No provisions for doubtful debts have been raised in relation to any outstanding balances and no expenses have been 
recognised in respect of bad or doubtful debts due from related parties.

LOANS TO RELATED PARTIES
There were no loans provided to KMP, joint venture and associate related parties during the current year.

In the prior year, a loan was provided to C. Galanty, a KMP, at UK commercial interest rate of 1.2%. The loan was repaid 
during the prior year. 

Loans to key management personnel

Beginning of the year

Loans advanced

Loans repaid

Interest charged

Foreign exchange movement

End-of-year

2021 
$

-

-

-

-

-

-

2020 
$

361,646

-

(379,767)

3,733

14,388

-

No amounts were provided for or written off during the period.  

GUARANTEES
FLT has provided company guarantees to the suppliers of Pedal Group joint venture for $7,973,000 (2020: $13,078,000). 
The JV partners, Gainsdale Pty Ltd and Hootie Blowfish Pty Ltd provide full indemnity to FLT up to their respective Pedal 
Group shareholding percentages. No liability was recognised as the guarantee’s fair values are immaterial.

TERMS AND CONDITIONS
All other transactions were made on normal commercial terms and conditions and at market rates. Outstanding balances 
are unsecured and are repayable in cash.

98 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

FCTG Financial Report 2021 for print.indd   98
FCTG Financial Report 2021 for print.indd   98

7/9/21   3:21 pm
7/9/21   3:21 pm

 
F 

OTHER INFORMATION

This section provides the remaining information relating to the FLT financial report that must be disclosed to comply 
with the accounting standards and other pronouncements.

F1 

F2 

F3 

F4 

F5 

F6 

F7 

F8 

F9 

F10 

F11 

F12 

F13 

F14 

Employee benefits expense

Earnings per share

Trade and other receivables

Contract assets

Other assets

Property, plant and equipment

Leases

Trade and other payables

Contract liabilities

Provisions

Reserves

Tax

Auditor's remuneration 

Seasonality

F1 

EMPLOYEE BENEFITS EXPENSE

EMPLOYEE BENEFITS EXPENSE

Defined contribution superannuation expense

Other employee benefits expense

Total employee benefits expense

2021 
$’000

29,369

780,841

810,210

2020 
$’000

68,294

1,423,161

1,491,455

Staff numbers (full-time equivalents)

8,947

10,615

In addition to the employee benefits expense disclosed above, ‘Tour & hotel operations - Cost of sales’ in the income 
statement includes $nil (2020: $2,978,000) relating to employee costs directly attributable to the delivery of tour and  
hotel services.  

FCTG Financial Report 2021 for print.indd   99
FCTG Financial Report 2021 for print.indd   99

7/9/21   3:21 pm
7/9/21   3:21 pm

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

99

NOTES TO THE FINANCIAL STATEMENTS CONTINUED

F2 

EARNINGS PER SHARE

OVERVIEW
Statutory earnings per share (EPS) was a loss of 217.5 cents (20201 loss 552.2 cents), an improvement of 60.6% on the prior 
comparative period. At an underlying level3, EPS increased 42.1% to a loss of 182.8 cents (20201 loss 315.5 cents).

Basic earnings / (loss) per share

(Loss) / profit attributable to the company’s ordinary equity holders 

Diluted earnings / (loss) per share

2021 
 CENTS

(217.5)

2020 
 CENTS 
RESTATED1

(552.2)

(Loss)/ profit attributable to the company’s ordinary equity holders2

(217.5)

(552.2)

Reconciliations of earnings used in calculating EPS

(Loss) / profit attributable to the company’s ordinary equity holders used  
in calculating basic and diluted earnings per share

$’000

$’000

(433,129)

(662,285)

Weighted average number of shares used as the denominator

NUMBER

NUMBER

Weighted average number of ordinary shares used as the denominator  
in calculating basic earnings per share4

199,168,073

119,937,925

1 Restated as required for changes introduced by IFRIC Agenda Decision – Configuration or Customisation Costs in Cloud Computing Arrangements. Refer to Note I(b) 
for details.

2 Diluted earnings per share is the same as basic earnings per share at 30 June 2021 given the Group has recorded a loss for the period.

3 Underlying EPS are un-audited, non-IFRS measures. Refer to note A1 for breakdown of underlying NPAT used in the calculation of underlying EPS.

4 The basic EPS denominator is the aggregate of the weighted average number of ordinary shares.

INFORMATION CONCERNING THE CLASSIFICATION OF SECURITIES

LTRP, PCRP, ESP & TIP

Rights granted under the LTRP and PCRP and entitlements to matched shares under the ESP are considered contingently 
issuable ordinary shares as at 30 June 2021. They are included in the determination of diluted earnings per share to the 
extent to which they are dilutive, based on the number of shares that would be issuable if the end of the period were the 
end of the contingency period.

Rights granted under the TIP are considered contingently issuable ordinary shares if the performance condition is satisfied 
at the balance sheet date. They are included in the determination of diluted earnings per share to the extent to which 
they are dilutive. At 30 June 2021, the performance conditions are not satisfied and as such are not included as part of the 
weighted average number of ordinary shares and potential ordinary shares used as the denominator in calculating diluted 
earnings per share.

The rights are not included in the determination of basic earnings per share. Details of the incentive plans are set out in 
note D3.

100 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

FCTG Financial Report 2021 for print.indd   100
FCTG Financial Report 2021 for print.indd   100

7/9/21   3:21 pm
7/9/21   3:21 pm

F3 

TRADE AND OTHER RECEIVABLES

Trade receivables

Government grant receivables

Less: Provision for impairment of receivables

Total trade and other receivables

ACCOUNTING POLICY

2021 
$’000

305,329

8,719

(34,749)

279,299

2020 
$’000

312,045

50,350

(42,799)

319,596

FLT has applied the simplified approach for provisioning for expected credit losses prescribed by AASB 9. Additional 
information on trade and other receivables accounting policies is included in note I(a) and I(m).

FINANCIAL RISK MANAGEMENT

MARKET RISK

Interest rate risk

Receivables are generally non-interest bearing and are not, therefore, subject to interest rate risk. The exception is 
other receivables, which generally arise from transactions outside the group’s usual operating activities. Interest may be 
charged at commercial rates where the repayment terms exceed six months. Collateral is not normally obtained.

Foreign exchange risk

The group operates internationally and is subject to foreign exchange risk arising from exposure to foreign currencies.

In addition to identifying foreign exchange risk likely to arise from future commercial transactions, group treasury 
recognises assets and liabilities in foreign currencies and, where appropriate, uses forward exchange contracts to reduce 
foreign currency risk. All contracts expire within 12 months.

The group’s exposure to foreign currency risk at the end of the reporting period is set out below in Australian dollars:

TRADE RECEIVABLES

Euro

South African Rand

NZ Dollars

US Dollars

Great Britain Pounds

Other

2021 
$’000

6,112

4,426

3,821

2,967

2,286

1,683

2020 
$’000

986

69

231

4,370

670

2,773

Foreign exchange risk on trade payables is set out in note F8.

FAIR VALUE

Due to the short-term nature of these receivables, their carrying amount is assumed to approximate their fair value.

CREDIT RISK

Credit risk arises from exposure to corporate, leisure and other customers as an agent, including outstanding receivables 
and committed transactions. The maximum exposure to credit risk at the reporting period’s end is the receivables 
carrying amount. The group does not hold collateral as security. Credit risk exposure is monitored regularly as per below: 

Corporate

1.  Corporate clients’ credit quality is assessed by analysing external credit ratings and financial position where 

appropriate. Individual risk limits are established for all corporate customers, in accordance with corporate credit 
policy, with regular monitoring and reporting to management. 

FCTG Financial Report 2021 for print.indd   101
FCTG Financial Report 2021 for print.indd   101

7/9/21   3:21 pm
7/9/21   3:21 pm

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

101

NOTES TO THE FINANCIAL STATEMENTS CONTINUED

F3 

TRADE AND OTHER RECEIVABLES (CONTINUED)

Leisure

2.  Agency and principal sales to end-consumers are typically settled in cash or via major credit cards at time of booking, 

reducing trade receivables balances and mitigating credit risk. 

Product suppliers

3.  Receivables are due from suppliers in relation to commissions, refunds and other revenue streams.  
4.  Suppliers’ credit quality is assessed and the provisions increased based on assumptions around the deterioration 
in ageing, known or expected financial difficulty of customers and individual customer credit risk assessment with 
reference to external rating agencies and industry. 

Other

5.  Exposure to credit risk for receivables from government agencies is considered low. 
6.  The concentration of risk in respect to the remaining receivables is considered low, with customers located in many 

locations, industries and markets.

PROVISION FOR IMPAIRMENT OF RECEIVABLES 

Movements in the provision for impairment of receivables are as follows:

NOTES

At 1 July 2020

Bad debts expense1

A4

Changes due to foreign exchange translation

Receivables written off during the year as uncollectible or reversed  
due to collectability

At 30 June 2021

2021 
$’000

42,799

(1,033)

(256)

(6,761)

34,749

2020 
$’000

13,520

36,213

514

(7,448)

42,799

1 The creation and release of the provision for impairment of receivables is included in other expenses (refer note A4) in the statement of profit or loss.
Impact of COVID-19

The duration of the COVID-19 pandemic is uncertain and difficult to predict. The pandemic continues to impede global 
economic activity with border closures and travel restrictions continuing to be in place in many countries and easing 
in others, resulting in suppliers scaling back operations for unknown periods of time. Whilst the industry is entering 
a recovery phase, it is difficult to predict the long-term effects on economic factors such as disposable income, 
unemployment, or consumer confidence, all of which could significantly reduce discretionary spending by consumers and 
businesses on travel.

In addition to the standard credit risk assessment as noted above, FLT has performed additional analysis and changed 
provisions based on assumptions around the deterioration in ageing, known or expected financial difficulty of customers 
and individual customer credit risk assessment with reference to external rating agencies and industry. 

The judgments and assumptions used to estimate the allowance for expected credit losses on trade receivables may 
change in future periods as the pandemic continues to unfold and impact the business prospects and financial condition 
of customers and FLT’s ability to collect the trade receivables. 

102 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

FCTG Financial Report 2021 for print.indd   102
FCTG Financial Report 2021 for print.indd   102

7/9/21   3:21 pm
7/9/21   3:21 pm

F4 

CONTRACT ASSETS

Volume incentive receivables

Accrued revenue

Loss allowance

Total contract assets

ACCOUNTING POLICY

2021 
$’000

63,011

17,923

(30,561)

50,373

2020 
$’000

95,246

34,015

(32,746)

96,515

A contract asset is the right to consideration in relation to volume incentive payments received from suppliers for achieving 
annual targets and other services transferred to the customer (under AASB 15) in advance of payment. If services are 
transferred to a customer before the customer pays consideration or before payment is due, a contract asset is recognised 
for the earned consideration that is conditional.

Refer to note A2 for accounting policy on recognition of volume incentive receivables.

SIGNIFICANT CHANGES IN CONTRACT ASSETS
The movement in contract assets each period is dependent on the contract period, volume, tier levels, rebate rates and 
payment terms as negotiated with each individual supplier. 

Refer below for impact of COVID-19 on credit risk.  

FINANCIAL RISK MANAGEMENT

MARKET RISK

Interest rate risk

Contract assets are generally non-interest bearing and are not, therefore, subject to interest rate risk. Collateral is not 
normally obtained.

Foreign exchange risk

The group operates internationally and is subject to foreign exchange risk arising from exposure to foreign currencies.

In addition to identifying foreign exchange risk likely to arise from future commercial transactions, group treasury 
recognises assets and liabilities in foreign currencies and, where appropriate, uses forward exchange contracts to reduce 
foreign currency risk. All contracts expire within 12 months.

The group’s exposure to foreign currency risk at the end of the reporting period is set out below in Australian dollars:

CONTRACT ASSETS

US Dollars

Swiss Franc

Euro

Great Britain Pounds

Other

FAIR VALUE

2021 
$’000

16,363

2020 
$’000

32,254

1,724

                         -  

1,271

162

63

1,036

600

1,526

Due to the short-term nature of these assets, their carrying amount is assumed to approximate their fair value.

FCTG Financial Report 2021 for print.indd   103
FCTG Financial Report 2021 for print.indd   103

7/9/21   3:21 pm
7/9/21   3:21 pm

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

103

NOTES TO THE FINANCIAL STATEMENTS CONTINUED

F4 

CONTRACT ASSETS (CONTINUED)

CREDIT RISK

Credit risk arises from exposure to suppliers, corporate and retail customers, including outstanding receivables and 
committed transactions.

Credit risk management assesses supplier and corporate clients’ credit quality by analysing external credit ratings and 
financial position where appropriate. Individual risk limits are established for all supplier and corporate customers, in 
accordance with corporate credit policy, with regular monitoring and reporting to management. Sales to retail customers 
are settled in cash or via major credit cards, mitigating credit risk.

The maximum exposure to credit risk at the reporting period’s end is the contract assets carrying amount. The group 
does not hold collateral as security.

IMPACT OF COVID-19

The duration of the COVID-19 pandemic is uncertain and difficult to predict. The pandemic continues to impede global 
economic activity with border closures and travel restrictions continuing to be in place in many countries and easing 
in others, resulting in suppliers scaling back operations for unknown periods of time. Whilst the industry is entering 
a recovery phase, it is difficult to predict the long-term effects on economic factors such as disposable income, 
unemployment, or consumer confidence, all of which could significantly reduce discretionary spending by consumers and 
businesses on travel.

In addition to the standard credit risk assessment as noted above, FLT has performed additional analysis and changed 
provisions based on assumptions around the deterioration in ageing, known or expected financial difficulty of customers, 
individual customer credit risk assessment with reference to external rating agencies and industry. The judgments and 
assumptions used to estimate the allowance for expected credit losses on contract assets may change in future periods 
as the pandemic continues to unfold and impact the business prospects and financial condition of customers and FLT’s 
ability to collect the contract asset. 

LOSS ALLOWANCE OF CONTRACT ASSETS

Movements in the loss allowance of contract assets are as follows:

NOTES

At 1 July 

Loss allowance expense

Changes due to foreign exchange translation

Contract assets written off during the year as uncollectible or  
reversed due to collectability

At 30 June 

A4

2021 
$’000

32,746

-

57

(2,242)

30,561

2020 
$’000

4,636

27,979

131

-

32,746

FLT has reduced the loss allowance provision for FY21 based on supplier payments being received. At risk suppliers were 
provided for in FY20 and continue to be provided for in FY21 unless payments have been received. During FY20 FLT 
recorded a significant increase in the loss allowance provision which included $21,568,000 related to the Virgin Australia 
voluntary administration. This was recognised as a bad debts expense and disclosed separately in the supplier exposure 
expense line (note A4). 

104 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

FCTG Financial Report 2021 for print.indd   104
FCTG Financial Report 2021 for print.indd   104

7/9/21   3:21 pm
7/9/21   3:21 pm

F5 

OTHER ASSETS

GST / service tax receivable

Inventories

Prepayments

Fulfilment assets

Total current other assets

Assets held for sale

Total assets held for sale

Fulfilment assets

Total non-current other assets

NOTES

F6

2021 
$’000

6,067

11,837

21,332

4,242

43,478

-

-

8,557

8,557

2020 
$’000 
RESTATED1

-

12,127

23,414

3,702

39,243

20,850

20,850

11,582

11,582

FULFILMENT ASSETS
Contract costs may be eligible for capitalisation as fulfilment assets and are amortised over the contract period, refer note 
A2.

ACCOUNTING POLICY

FLT classifies non-current assets as held for sale if their carrying amounts will be recovered principally through a sale 
transaction rather than continuing use. These are measured at the lower of carrying amount and fair value less cost to sell.  
Costs to sell are the incremental costs directly attributable to the disposal of an asset, excluding finance costs and income 
tax expense. 

The criteria for held for sale classification is regarded as met only when the sale is highly probable and the asset is available 
for immediate sale in its present condition. Actions required to complete the sale should indicate that it is unlikely that 
significant changes to the sale will be made or that the decision to sell will be withdrawn. Management must be committed 
to the plan to sell the asset and the sale expected to be completed within one year from the date of the classification.  

Plant & equipment and intangible assets are not depreciated or amortised once classified as held for sale. 

Assets and liability classified as held for sale are presented as current items in the statement of financial position. 

FCTG Financial Report 2021 for print.indd   105
FCTG Financial Report 2021 for print.indd   105

7/9/21   3:21 pm
7/9/21   3:21 pm

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

105

NOTES TO THE FINANCIAL STATEMENTS CONTINUED

F6 

PROPERTY, PLANT AND EQUIPMENT

ACCOUNTING POLICY

USEFUL LIVES

Land is not depreciated. For other assets, depreciation is calculated using the straight-line method to allocate their cost or 
revalued amounts, net of their residual values, over their estimated useful lives, as follows:

•  Buildings 
•  Plant and equipment 
The assets’ residual values and useful lives are reviewed and adjusted if appropriate at each reporting period’s end.

30 years
2 - 8 years

Additional information on property, plant and equipment accounting policies is included in note I(n).

SIGNIFICANT MATTERS
•  Due to COVID-19 there has been an increased level of disposal relating to furniture & fittings due to store closures.

OPENING BALANCE AT 1 JULY 2019

NOTES

Cost

Accumulated depreciation

Net book amount at 1 July 2019

Additions

Acquisitions

Disposals1

Assets classified as held for sale

Depreciation expense

Impairment

Exchange differences

Net book amount at 30 June 2020

OPENING BALANCE AT 1 JULY 2020

Cost

Accumulated depreciation

Net book amount at 1 July 2020

Additions

Acquisitions

Disposals1

Assets classified as held for sale

Depreciation expense

Impairment

Exchange differences

Net book amount at 30 June 2021

AT 30 JUNE 2021

Cost

Accumulated depreciation

Net book amount at 30 June 2021

1 Balances shown net of accumulated depreciation.

B8

F5

B8

B8

F5

B8

FREEHOLD 
LAND & 
BUILDINGS 
$’000

33,611

(9,765)

23,846

313

-

(334)

(18,770)

(859)

(301)

(645)

3,250

5,671

(2,421)

3,250

-

-

(34)

-

(129)

-

341

3,428

5,584

(2,156)

3,428

PLANT & 
EQUIPMENT 
$’000

592,360

(376,338)

216,022

42,350

449

(36,488)

(2,080)

(66,182)

(3,175)

(754)

TOTAL 
$’000

625,971

(386,103)

239,868

42,663

449

(36,822)

(20,850)

(67,041)

(3,476)

(1,399)

150,142

153,392

451,969

(301,827)

150,142

3,376

-

457,640

(304,248)

153,392

3,376

-

(24,630)

(24,664)

-

(37,118)

(2,727)

(2,492)

86,551

315,789

(229,238)

86,551

-

(37,247)

(2,727)

(2,151)

89,979

321,373

(231,394)

89,979

106 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

FCTG Financial Report 2021 for print.indd   106
FCTG Financial Report 2021 for print.indd   106

7/9/21   3:21 pm
7/9/21   3:21 pm

F7 

LEASES

This note provides information for leases where the group is a lessee.

AMOUNTS RECOGNISED IN THE STATEMENT OF PROFIT OR LOSS 
The statement of profit or loss shows the following amounts relating to leases: 

Rent income from sub-leasing of right-of-use asset

Interest expense on lease liabilities

Rental expense relating to short-term and low-value leases

Depreciation/amortisation expense of right-of-use assets

Total

NOTES

A3

A4

A4

2021 
$’000

6,012

(12,507)

(6,028)

(75,219)

(87,742)

2020 
$’000

4,250

(17,134)

(29,863)

(134,511)

(177,258)

AMOUNTS RECOGNISED IN THE STATEMENT OF FINANCIAL POSITION

The balance sheet shows the following amounts relating to leases: 

RIGHT OF USE ASSETS

LEASE 
LIABILITIES

PROPERTY 
$’000

VEHICLES 
$’000

OFFICE 
EQUIPMENT 
$’000

SOFTWARE 
$’000

TOTAL 
$’000

TOTAL 
$’000

Balance at 1 July 2019 (transition)

530,884

Additions

Acquired through business 
combination

Disposals

Depreciation and amortisation 
expense

Impairment

COVID-19 practical expedient

Lease modifications

Interest expense

Lease liability repayment

Exchange differences

Balance as at 30 June 2020

Balance at 1 July 2020

Additions

Acquired through business 
combination

Disposals

Depreciation and amortisation 
expense

Impairment

COVID-19 practical expedient

Lease modifications

Interest expense

Lease liability repayment

Exchange differences

Balance as at 30 June 2021

64,739

2,558

(25,012)

(133,267)

(74,901)

(7,745)

9,675

-

-

1,469

368,400

368,400

33,905

-

(44,242)

(73,963)

(35,709)

(1,964)

(1,302)

-

-

(2,676)

242,449

-

1,109

-

-

(106)

(125)

-

-

-

-

-

878

878

-

-

(581)

(296)

-

-

-

-

-

(54)

(53)

122

250

-

-

(128)

(15)

-

-

-

-

(14)

215

215

62

-

(120)

(32)

-

-

-

-

-

(62)

63

1,934

532,940

594,884

974

67,072

67,072

-

-

2,558

2,558

(25,012)

(26,567)

(1,010)

(134,511)

-

-

(7,745)

9,675

17,134

(130,954)

(75,041)

(7,745)

9,675

-

-

-

-

-

-

-

-

1,455

604

1,898

371,391

526,661

1,898

371,391

526,661

-

-

-

33,967

42,045

-

-

(44,943)

(100,303)

(928)

(75,219)

-

(35,709)

-

-

(207)

-

-

-

(2,171)

(1,302)

-

-

(2,171)

(1,668)

12,507

(103,538)

468

(2,324)

(5,080)

1,231

243,690

368,453

FCTG Financial Report 2021 for print.indd   107
FCTG Financial Report 2021 for print.indd   107

7/9/21   3:21 pm
7/9/21   3:21 pm

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

107

NOTES TO THE FINANCIAL STATEMENTS CONTINUED

F7 

LEASES (CONTINUED)

CURRENT AND NON-CURRENT CLASSIFICATIONS

Current

Non-current

Total lease liabilities

Refer to note C1 for contractual undiscounted cashflows and maturity analysis. 

AMOUNTS RECOGNISED IN THE STATEMENT OF CASHFLOW

Operating - payments of interest

Financing - payments of principal

Financing - lease surrender payments

Total cash (outflow) relating to leases

ACCOUNTING POLICY 

2021 
$’000

100,783

267,670

368,453

2020 
$’000

134,219

392,442

526,661

2021 
$’000

(12,507)

(91,031)

(54,285)

2020 
$’000

(17,134)

(113,820)

-

(157,823)

(130,954)

FLT leases various offices, retail stores, equipment, vehicles and software. Rental contracts are typically made for fixed 
periods of 1 year to 6 years.

Contracts may contain both lease and non-lease components. For leases of real estate for which the group is a lessee, it 
has elected not to separate lease and non-lease components and instead accounts for these as a single lease component.

Lease terms are negotiated on an individual basis and contain a wide range of different terms and conditions. The lease 
agreements do not impose any covenants other than the security interests in the leased assets that are held by the lessor. 
Leased assets may not be used as security for borrowing purposes. 

Assets and liabilities arising from a lease are initially measured on a present value basis. Lease liabilities include the net 
present value of the following lease payments: 

•  fixed payments (including in-substance fixed payments), less any lease incentives receivable 
•  variable lease payment that are based on an index or a rate, initially measured using the index or rate as at the 

commencement date 

•  amounts expected to be payable by the group under residual value guarantees 
•  the exercise price of a purchase option if the group is reasonably certain to exercise that option, and 
•  payments of penalties for terminating the lease, if the lease term reflects the group exercising that option. 

The lease payments are discounted using the interest rate implicit in the lease. If that rate cannot be readily determined, 
which is generally the case for leases in the group, the lessee’s incremental borrowing rate is used, being the rate that the 
individual lessee would have to pay to borrow the funds necessary to obtain an asset of similar value to the right-of-use 
asset in a similar economic environment with similar terms, security and conditions. 

To determine the incremental borrowing rate, the group: 

•  where possible, uses recent third-party financing received by the individual lessee as a starting point, adjusted to reflect 

changes in financing conditions since third party financing was received 

•  uses a build-up approach that starts with a risk-free interest rate adjusted for credit risk for leases held by FLT, which does 

not have recent third party financing, and 

•  makes adjustments specific to the lease, eg term, country, currency and security. 

FLT is exposed to potential future increases in variable lease payments based on an index or rate, which are not included 
in the lease liability until they take effect. When adjustments to lease payments based on an index or rate take effect, the 
lease liability is reassessed and adjusted against the right-of-use asset.

Lease payments are allocated between principal and finance cost. The finance cost is charged to profit or loss over the 
lease period so as to produce a constant periodic rate of interest on the remaining balance of the liability for each period. 

108 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

FCTG Financial Report 2021 for print.indd   108
FCTG Financial Report 2021 for print.indd   108

7/9/21   3:21 pm
7/9/21   3:21 pm

F7 

LEASES (CONTINUED)

ACCOUNTING POLICY (CONTINUED)

Right-of-use assets are measured at cost comprising the following:

•  the amount of the initial measurement of lease liability 
•  any lease payments made at or before the commencement date less any lease incentives received 
•  any initial direct costs, and 
•  restoration costs. 

Right-of-use assets are generally depreciated over the shorter of the asset’s useful life and the lease term on a straight-
line basis. If the group is reasonably certain to exercise a purchase option, the right-of-use asset is depreciated over the 
underlying asset’s useful life. 

Payments associated with short-term leases of equipment and vehicles and all leases of low-value assets are recognised on 
a straight-line basis as an expense in profit or loss. Short-term leases are leases with a lease term of 12 months or less. Low-
value assets comprise IT equipment and small items of office furniture with a value less than US$5,000 (AUD $7,500).

FLT has also adopted AASB issued AASB 2020-4 Amendments to Australian Accounting Standards – Covid-19-Related Rent 
Concessions. The amendment allowed for the lessee to remeasure its lease liabilities from renegotiated leases as a direct 
consequence of COVID-19, with the corresponding adjustment to the right-of-use asset.

A sale and leaseback is one where FLT sells an asset and immediately reacquires the use of the asset or a portion of the 
asset by entering into a lease with the buyer. The gain is recognised immediately in other income in the statement of 
profit or loss. The right-of-use asset is measured as a proportion of the previous carrying amount of the underlying asset, 
reflecting the rights retained under the leaseback.

SIGNIFICANT JUDGEMENT IN DETERMINING THE LEASE TERM OF CONTRACTS WITH RENEWAL OPTIONS
The Group determines the lease term as the non-cancellable term of the lease, together with any periods covered by an 
option to extend the lease if it is reasonably certain to be exercised, or any periods covered by an option to terminate 
the lease, if it is reasonably certain not to be exercised. Majority of FLT’s leases are renegotiated, therefore the renewal 
options are not exercised.

IMPAIRMENT
The impairment expense of $35,709,000 in the current period relates to the impairment of right-of-use assets due to  
the decision to exit an additional number of retail stores and due to reductions in required head office space in response 
to COVID-19.

FCTG Financial Report 2021 for print.indd   109
FCTG Financial Report 2021 for print.indd   109

7/9/21   3:21 pm
7/9/21   3:21 pm

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

109

NOTES TO THE FINANCIAL STATEMENTS CONTINUED

F8 

TRADE AND OTHER PAYABLES

CURRENT

Trade payables

Client creditors

Other trade creditors

GST / service tax payable

Annual leave

Total current trade payables

FINANCIAL RISK MANAGEMENT

MARKET RISK

Foreign exchange risk

2021 
$’000

322,754

415,699

61,962

5,237

37,530

2020 
$’000

444,524

639,138

69,208

7,111

43,029

843,182

1,203,010

The group’s exposure to foreign currency risk on trade and other payables at the end of the reporting period is set out 
below:

US Dollars

Hong Kong Dollars

NZ Dollars

Euro

Great Britain Pounds

Singapore Dollars

Canadian Dollars

French Polynesian Franc

Thai Baht

Fijian Dollars

UAE Dirham

Japanese Yen

Other

2021 
$’000

70,021

21,091

5,561

2,230

1,692

1,652

728

368

196

139

8

                         -  

1,533

2020 
$’000

61,179

16,275

4,115

262

2,476

1,563

1,282

823

1,479

5,451

71

29

1,787

Refer to note F3 for the group’s approach to foreign exchange risk and the group’s exposure to foreign currency risk on 
trade and other receivables.

FAIR VALUE

The trade and other payables’ carrying amounts are assumed to approximate their fair values given their short  
term nature.

110 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

FCTG Financial Report 2021 for print.indd   110
FCTG Financial Report 2021 for print.indd   110

7/9/21   3:21 pm
7/9/21   3:21 pm

F9 

CONTRACT LIABILITIES

CURRENT

Deferred revenue

Revenue constraint

Total contract liabilities

NON-CURRENT

Deferred revenue

Total contract liabilities

ACCOUNTING POLICY

DEFERRED REVENUE

2021 
$’000

38,983

15,553

54,536

34,945

34,945

2020 
$’000

66,174

169,588

235,762

40,597

40,597

Deferred revenue is a contract liability that typically relates to revenue for tours and lump sum payments from suppliers. 
It represents revenue received in advance of the completion of the performance obligation under the contract. It is 
recognised when the consideration is received or is due (whichever is earlier). 

Deferred revenue is released to the statement of profit or loss over time as the performance obligation is met. 

REVENUE CONSTRAINT 

FLT has recognised a contract liability which recognises the uncertainty that the travel may be cancelled prior to departure. 
This is calculated using booking volumes and margins, known or anticipated travel restrictions and cancellation probability 
rate based on COVID-19 trading patterns.  

This constraint of revenue will unwind when the uncertainty is removed. Either the end consumer will travel, in which case 
FLT will recognise the revenue in the statement of profit or loss. Or if the travel does not proceed, this contract liability will 
be settled via payment to the end-consumer.

Refer to note A2 for further details.  

SIGNIFICANT CHANGES IN CONTRACT LIABILITIES
The movement in deferred revenue is dependent on timing and volume of tours at each reporting period and any 
significant lump sum payments received within a contract period.

Revenue released from opening deferred revenue to the statement of profit or loss during the year was $23,053,000 (2020: 
$93,390,000).

The revenue constraint liability was raised in the prior year in response to COVID-19. The amount has reduced in the 
current year as refunds have been paid to the end consumer during the year.

FCTG Financial Report 2021 for print.indd   111
FCTG Financial Report 2021 for print.indd   111

7/9/21   3:21 pm
7/9/21   3:21 pm

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

111

NOTES TO THE FINANCIAL STATEMENTS CONTINUED

F10 

PROVISIONS 

CURRENT

Employee benefits - long service leave

Employee benefits - BOS Multiplier

Make good provision

Total current provisions

NON-CURRENT

Employee benefits - long service leave

Employee benefits

Make good provision

Total non-current provisions

NOTES

D2

2021 
$’000

27,047

15,455

771

43,273

11,580

1,719

16,563

29,862

2020 
$’000

45,025

15,047

5,384

65,456

20,822

1,087

21,811

43,720

MOVEMENTS IN PROVISIONS
Movements in each class of provision, other than employee benefits, for the financial year are set out below:

MAKE GOOD 
PROVISION 
$’000

NOTES

Carrying amount at 1 July 2020

Additional provisions recognised

(Decrease) / increase in discounted amount arising from passage of time and  
discount rate adjustments

A4

Utilised

Other changes

Carrying amount at 30 June 2021

 LONG SERVICE LEAVE (LSL)

AMOUNTS NOT EXPECTED TO BE SETTLED WITHIN 12 MONTHS

27,195

497

216

(10,537)

(37)

17,334

The current portion of the LSL provision represents the amount where the group does not have an unconditional right to 
defer settlement for at least 12 months after the reporting date, as the employees have completed the required service 
period and also certain circumstances where employees are entitled to pro-rata payments. However, based on past 
experience, the group does not expect all employees to take the full amount of accrued long service leave or require 
payment within the next 12 months.

The following amounts reflect this leave that is not expected to be taken or paid within the next 12 months:

Long service leave obligations expected to be settled after 12 months

2021 
$’000

21,225

2020 
$’000

32,466

112 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

FCTG Financial Report 2021 for print.indd   112
FCTG Financial Report 2021 for print.indd   112

7/9/21   3:21 pm
7/9/21   3:21 pm

F11 

RESERVES

Cashflow hedge reserve

Financial assets at FVOCI reserve

Share-based payments reserve

Acquisition Reserve

Foreign currency translation reserve

Equity component of convertible note

Total reserves

NOTES

B5

2021 
$’000

309

-

34,487

(39,291)

2,179

37,930

35,614

2020 
$’000 
RESTATED1

150

-

21,368

(39,291)

29,016

-

11,243

Total reserves in the prior year includes $67,000 attributable to non-controlling interests as outlined in the statement of 
comprehensive income and statement of contributed equity.

MOVEMENTS IN RESERVES:

A. 

CASH FLOW HEDGE RESERVE

Balance 1 July

Gains/(losses) on FEC cash flow hedges

Reclassified to profit or loss

Deferred tax

Gains/(losses) on CCIRS cash flow hedges

Deferred tax

Balance 30 June

150

173

(109)

(19)

163

(49)

309

82

29,291

(29,553)

135

278

(83)

150

F12

F12

FLT apply hedge accounting under AASB 9 Financial Instruments. See note C2 for further details.

The cash flow hedge reserve is used to record gains or losses on hedging instruments on a cash flow hedge that are 
recorded as other comprehensive income. Amounts are reclassified to the statement of profit or loss in accordance with 
our hedging policy as described in note C2.

Ineffectiveness of $Nil (2020: $126,000) has been recognised in the statement of profit or loss.

B. 

FINANCIAL ASSETS AT FVOCI REVALUATION RESERVE

Balance 1 July

Revaluation gross

Reclassified to profit or loss

Deferred tax

Balance 30 June

F12

-

-

-

-

-

321

-

(321)

-

-

Changes in the fair value and exchange differences arising on translation of investments that are classified as financial 
assets at FVOCI are recognised in other comprehensive income, as described in note I(k), and accumulated in a separate 
reserve within equity. Amounts are reclassified to profit or loss when the associated assets are sold or impaired.

FCTG Financial Report 2021 for print.indd   113
FCTG Financial Report 2021 for print.indd   113

7/9/21   3:21 pm
7/9/21   3:21 pm

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

113

 
NOTES TO THE FINANCIAL STATEMENTS CONTINUED

F11 

RESERVES (CONTINUED)

C.  SHARE-BASED PAYMENTS RESERVE

Balance 1 July

Share-based payments expense

Treasury share transactions

Deferred tax

Balance 30 June

NOTES

F12

2021 
$’000

21,368

13,119

-

-

2020 
$’000

25,532

4,622

(8,786)

-

34,487

21,368

The share-based payments reserve is used to recognise the fair value of rights issued under the LTRP, PCRP, ESP and TIP 
as they vest over the vesting period.

D. 

ACQUISITION RESERVE

Balance 1 July

Pull/Call options entered into as a result of business combinations

Gain on change in interest ownership of NCI

Derecognition of NCI on acquisition

Balance 30 June

(39,291)

(39,291)

-

-

-

-

-

-

(39,291)

(39,291)

The acquisition reserve is used to record the initial Put/Call Options that occur through business combinations in relation 
to non-controlling interests. Gains/(losses) on change in interest ownership of NCI must be recognised in equity, FLT has 
elected to recognise this in the acquisition reserve. 

E. 

FOREIGN CURRENCY TRANSLATION RESERVE

Balance 1 July

(Losses) /gains on net investment hedge

Deferred tax

Non-controlling interest disposal of subsidiary

Reclassified to profit or loss

Net exchange differences on translation of foreign operations

Balance 30 June

NOTES

F12

2021 
$’000

29,016

3,204

(961)

(65)

(152)

(28,863)

2,179

2020 
$’000 
RESTATED1

28,812

(1,456)

437

-

-

1,223

29,016

1 Restated as required for changes introduced by IFRIC Agenda Decision – Configuration or Customisation Costs in Cloud Computing Arrangements. Refer to Note I(b) 
for details.

Exchange differences arising on translation of the foreign controlled entities are recognised in other comprehensive 
income, as described in note I(d), and accumulated in a separate reserve within equity. The cumulative amount is 
reclassified to profit or loss when the net investment is disposed. 

114 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

FCTG Financial Report 2021 for print.indd   114
FCTG Financial Report 2021 for print.indd   114

7/9/21   3:21 pm
7/9/21   3:21 pm

F12 

TAX

(A)  INCOME TAX EXPENSE

I. 

INCOME TAX (CREDIT) / EXPENSE

Current tax

Deferred tax

Adjustments for current tax of prior periods

Income tax (credit) / expense

Deferred income tax (benefit) / expense included in income tax comprises:

(Increase) / decrease in deferred tax assets                                                   

Increase / (decrease) in deferred tax liabilities                                                

Numerical reconciliation of income tax to prima facie tax (receivable) / payable

(Loss) / Profit before income tax (credit) / expense

Tax at the Australian tax rate of 30% (2020 - 30%)

Tax effect of amounts in calculating taxable income:

Non-deductible / (assessable) amounts

Deductible / non-assessable amounts

Intangibles

Investments

Share based payments

Property, plant and equipment

Changes in tax rate

Other amounts

Tax losses not recognised

Tax losses recognised

Effect of different tax rates on overseas income

Under / (over) provision of prior year’s income tax

2021 
$’000

(50,088)

(116,519)

(1,647)

2020 
$’000 
RESTATED1

(35,839)

(152,966)

2,447

(168,254)

(186,358)

(89,499)

(27,020)

(156,630)

3,664

(116,519)

(152,966)

(601,710)

(180,513)

(848,586)

(254,576)

60,766

(67,774)

(113)

985

(4,401)

5,146

314

(7,303)

12,051

(2,508)

19,433

13,385

3,252

201

136

(6,653)

(192,893)

(215,279)

9,477

(2,438)

19,247

(1,647)

24,639

10,549

-

15,925

2,447

28,921

Income tax (credit) / expense

(168,254)

(186,358)

1 Restated as required for changes introduced by IFRIC Agenda Decision – Configuration or Customisation Costs in Cloud Computing Arrangements. Refer to Note I(b) 
for details.

FCTG Financial Report 2021 for print.indd   115
FCTG Financial Report 2021 for print.indd   115

7/9/21   3:21 pm
7/9/21   3:21 pm

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

115

NOTES TO THE FINANCIAL STATEMENTS CONTINUED

F12 

TAX (CONTINUED)

II.  AMOUNTS RECOGNISED DIRECTLY IN EQUITY  

Aggregate current and deferred tax arising in the reporting period and not recognised in net profit or loss and other 
comprehensive income is directly debited or credited to equity.  

Net deferred tax - (credited) / debited directly to equity

NOTES

Capital raising

Equity component of convertible note

III.  TAX EXPENSE / (INCOME) RELATING TO ITEMS OF OTHER COMPREHENSIVE INCOME

Cash flow hedges

Net investment hedge

Total tax (credit) / expense relating to items of other  
comprehensive income

D4

B5

F11

F11

IV.  UNRECOGNISED POTENTIAL DEFERRED TAX ASSETS

Unused tax losses for which no deferred tax asset has been recognised 
(non-capital)

Temporary differences relating to brand name impairment (capital) and 
other intangibles

Investments

Lease & decommissioning

Other

Potential tax benefit at 30% (2020 - 30%)

2021 
$’000

-

16,255

68

961

1,029

2020 
$’000 
RESTATED1

(6,804)

-

(52)

(437)

(489)

80,006

46,183

41,919

46,590

605

3,556

172,676

51,803

48,871

48,512

8,926

4,958

157,450

47,235

1 Restated as required for changes introduced by IFRIC Agenda Decision – Configuration or Customisation Costs in Cloud Computing Arrangements. Refer to Note I(b) 
for details.

116 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

FCTG Financial Report 2021 for print.indd   116
FCTG Financial Report 2021 for print.indd   116

7/9/21   3:21 pm
7/9/21   3:21 pm

 
F12 

TAX (CONTINUED)

KEY ESTIMATES & JUDGEMENTS - IMPACT OF COVID-19

The duration of the COVID-19 pandemic is uncertain and difficult to predict. The pandemic continues to impede global 
economic activity with border closures and travel restrictions continuing to be in place in many countries and easing 
in others, resulting in suppliers scaling back operations for unknown periods of time. Whilst the industry is entering 
a recovery phase, it is difficult to predict the long-term effects on economic factors such as disposable income, 
unemployment, or consumer confidence, all of which could significantly reduce discretionary spending by consumers and 
businesses on travel.

In most cases, the unused tax losses have no expiry date. Therefore while there is uncertainty in the market assumptions 
have been made to support carrying the tax losses. Where the tax losses could not be supported by future operating 
profits in the near term or losses were incurred in jurisdictions with restrictions on their use, FLT have not recognised the 
tax losses. 

Unrecognised tax losses in 2021 were incurred by entities in Australia, Canada, Costa Rica, Denmark, Dominican Republic, 
Finland, Germany, Hong Kong, Indonesia, Malaysia, Mexico, Norway, Singapore, Sweden, Thailand, USA and Vietnam 
(2020: Indonesia, Sweden, Germany, Thailand, Mexico, Dominican Republic, Vietnam, Costa Rica and Norway). These 
losses have varying expiry dates from 2022 through to indefinite carry forward.

The judgements and assumptions used to support the recoverability of the tax losses may change in future periods as the 
pandemic continues to unfold and the impact on the utilisation of tax losses is known.

(B)  DEFERRED TAX ASSETS (DTA)

The balance comprises temporary differences attributable to:

Employee benefits

Property, plant and equipment and intangibles

Lease & decommissioning

Accruals

Tax losses

Other

Set-off of deferred tax liabilities pursuant to set-off provisions

Net deferred tax assets

2021 
$’000

21,349

36,652

92,701

7,646

228,580

42,376

429,304

(98,213)

331,091

2020 
$’000 
RESTATED1

30,232

24,044

128,068

54,618

84,202

60,751

381,915

(139,700)

242,215

1 Restated as required for changes introduced by IFRIC Agenda Decision – Configuration or Customisation Costs in Cloud Computing Arrangements. Refer to Note I(b) 
for details.
All movements in DTA were recognised in the statement of profit or loss and other comprehensive income, with the 
exception of items stated in note A6, F11, F12 (a)(ii) and (iii).  

(C)  DEFERRED TAX LIABILITIES (DTL)

The balance comprises temporary differences attributable to:

Trade and other receivables

Property, plant and equipment and intangibles

Intangibles

Lease & decommissioning

Other

Set-off of deferred tax liabilities pursuant to set-off provisions

Net deferred tax liabilities

2021 
$’000

13,968

17,958

10,576

65,053

1,127

108,682

(98,213)

10,469

2020 
$’000

25,776

10,886

22,839

94,692

5,539

159,732

(139,700)

20,032

All movements in DTL were recognised in the statement of profit or loss and other comprehensive income, with the 
exception of items stated in note F12 (a)(ii) and (iii). 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

117

FCTG Financial Report 2021 for print.indd   117
FCTG Financial Report 2021 for print.indd   117

7/9/21   3:21 pm
7/9/21   3:21 pm

NOTES TO THE FINANCIAL STATEMENTS CONTINUED

F13 

AUDITOR'S REMUNERATION

During the year, the following fees were paid or payable for services provided by the Lead Auditor of the consolidated 
entity, its related practices and non-related audit firms:

FEES TO ERNST & YOUNG (AUSTRALIA)

Fees for auditing the statutory financial report of the parent covering the group  
and auditing the statutory financial reports of any controlled entities 

Fees for assurance services that are required by legislation to be provided  
by the auditor 

Fees for other assurance and agreed-upon-procedures services under other 
legislation or contractual arrangements where there is discretion as to whether  
the service is provided by the auditor or another firm

Fees for other services 
- Tax compliance

- Others

2021 
$

2020 
$

RESTATED1

1,778,308

1,748,389

-

75,920

228,000

517,310

151,917

649,291

-

69,691

2,158,225

3,060,601

FEES TO OTHER OVERSEAS MEMBER FIRMS OF ERNST & YOUNG (AUSTRALIA)

Fees for auditing the financial report of any controlled entities

1,529,026

1,391,830

Fees for assurance services that are required by legislation to be provided by the 
auditor 

Fees for other assurance and agreed-upon-procedures services under other 
legislation or contractual arrangements where there is discretion as to whether the 
service is provided by the auditor or another firm

Fees for other services 
- Tax compliance

- Others

-

6,897

50,938

-

394,343

378,757

14,509

1,988,816

4,147,041

40,530

1,818,014

4,878,615

FEES TO NON LEAD AUDITOR AUDIT FIRMS FOR:

Fees for auditing the financial report of any controlled entities

98,545

159,991

Fees for other assurance and agreed-upon-procedures services under other 
legislation or contractual arrangements where there is discretion as to whether the 
service is provided by the auditor or another firm

Fees for other services 
- Tax compliance

- Others

 1 Restated to conform with current year presentation.

F14 

SEASONALITY

18,617

-

206,844

158,388

84,749

408,755

172,036

490,415

Due to the financial impacts of COVID-19, the seasonal nature of the FLT business where higher revenues and operating 
profits are expected in the second half of the year compared with the first six months has not specifically been observed 
this year.

For further details on FLT’s outlook, please refer to the Outlook column on pages 12 to 13. 

118 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

FCTG Financial Report 2021 for print.indd   118
FCTG Financial Report 2021 for print.indd   118

7/9/21   3:21 pm
7/9/21   3:21 pm

G 

GROUP STRUCTURE

This section explains significant aspects of the FLT group structure and how changes have affected the group.

G1 

G2 

G3 

Subsidiaries

Deed of cross guarantee

Parent entity financial information

G1 

SUBSIDIARIES

MATERIAL SUBSIDIARIES
The group’s principal subsidiaries are set out below. They have share capital consisting solely of ordinary shares that 
the group holds directly and the proportion of ownership interests held equals the group’s voting rights. The country of 
incorporation or registration is also their place of business.

Subsidiaries that sell travel or travel related services and contribute to more than 10% of the group’s underlying net profit 
or loss before tax or 10% of the group’s net assets are considered material to the group.

NAME OF ENTITY

Australian OpCo Pty Ltd1 

Flight Centre (UK) Limited 

COUNTRY OF 
INCORPORATION

Australia

United Kingdom

Flight Centre Travel Group (USA) Inc

USA

CLASS OF 
SHARES/ 
OWNERSHIP

Ordinary

Ordinary

Ordinary

EQUITY HOLDING

2021 
%

100

100

100

2020 
%

100

100

100

1 This controlled entity has been granted relief from the requirement to prepare financial reports in accordance with ASIC Corporations (Wholly-owned Companies) 
Instrument 2016/785 issued by the Australian Securities and Investments Commission. For further information refer to note G2.

There are no significant restrictions on the entities’ ability to access or use the assets and settle the liabilities of the group.

NON-CONTROLLING INTERESTS
During the period, FLT sold Thien Minh Transportation Company Limited, an immaterial subsidiary in Vietnam that formed 
part of the Discova Asia business.

Prior to the sale FLT held a 49% interest and had control over the entity’s economic activities, hence it was recognised as a 
subsidiary. The remaining 51% holding was recognised as a non-controlling interest.

Since the disposal of this subsidiary, the group has no other material non-controlling interests.

G2 

DEED OF CROSS GUARANTEE

Pursuant to ASIC Corporations (Wholly-owned Companies) Instrument 2016/785 (Instrument), which came into effect on 
17 December 2016, the wholly owned subsidiaries listed below are relieved from the Corporations Act 2001 requirements 
for preparation, audit and lodgement of financial reports and directors' reports.

To obtain relief, the Instrument requires FLT and each of its relevant wholly owned subsidiaries to enter into a Deed of 
Cross Guarantee in a proscribed form. The effect of the Current Deed (described below) is that FLT guarantees each 
creditor payment in full of any debt if any of the relevant wholly owned subsidiaries (that are party to the Current Deed 
described below) are wound up under certain provisions of the Corporations Act 2001. If a winding up occurs under other 
provisions of the Corporations Act 2001, FLT will only be liable in the event that after six months any creditor has not been 
paid in full. The relevant wholly owned subsidiaries (that are a party to the Current Deed described below) have also given 
similar guarantees in the event that FLT is wound up.

There is one Deed of Cross Guarantee currently in effect dated 8 June 2021. The group entities to the deed are Flight 
Centre Travel Group Limited (holding entity and trustee), Australian OpCo Pty Ltd, P4 Finance Pty Ltd, Travel Services 
Corporation Pty Ltd, Flight Centre Technology Pty Ltd, Ignite Travel Group Pty Ltd, Ignite Holidays Pty Ltd, and Flight 
Centre (China) Pty Ltd (as a group entity and alternative trustee) (Current Deed).

An earlier deed of cross guarantee dated 28 June 2002 (which preceded the Current Deed) as between Flight Centre 
Travel Group Limited (holding entity and trustee), Flight Centre (China) Pty Ltd (as alternative trustee), Australian OpCo 
Pty Ltd, P4 Finance Pty Ltd, Travel Services Corporation Pty Ltd, Flight Centre Technology Pty Ltd, Ignite Travel Group Ltd 
and Ignite Holidays Pty Ltd was revoked by Deed of Revocation dated 7 June 2021 and replaced with the  
Current Deed.

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

119

FCTG Financial Report 2021 for print.indd   119
FCTG Financial Report 2021 for print.indd   119

7/9/21   3:21 pm
7/9/21   3:21 pm

NOTES TO THE FINANCIAL STATEMENTS CONTINUED

G2 

DEED OF CROSS GUARANTEE (CONTINUED) 

The parties to the Current Deed represent a Closed Group for the purposes of the Instrument and, as there are no other 
parties to the Current Deed that are controlled by FLT, they also represent the Extended Closed Group.

In order to disclose consistent and comparable information, FY20 has been restated to include Ignite Travel Group Pty 
Ltd, Ignite Holidays Pty Ltd and Flight Centre (China) Pty Ltd, the new group entities to the Current Deed.

Set out below is the consolidated statement of profit or loss and statement of other comprehensive income, consolidated 
balance sheet and a summary of movements in consolidated retained earnings for the company and the subsidiaries listed 
on page 119.

Revenue 

Fair value gain/(loss) on change in control

Other income

Share of profit/(loss) of joint ventures and associates

EXPENSES

Employee benefits

Sales and marketing

Amortisation and depreciation

Finance costs

Impairment charge

Other expenses

(Loss) / Profit before income tax expense

Income tax expense

(Loss) / Profit after income tax expense

STATEMENT OF COMPREHENSIVE INCOME

Items that have been reclassified to profit or loss:

Hedging gains reclassified to profit or loss

Items that may be reclassified to profit or loss:

Changes in the fair value of financial assets at FVOCI

Changes in the fair value of cash flow hedges

Income tax credit /(expense) on items of other comprehensive income

Total other comprehensive income

 FOR THE YEAR ENDED 30 JUNE 

2021 
$’000

2020 
$’000 
RESTATED1

236,962

792,376

-

155,076

17,841

(402,800)

(13,580)

(69,361)

(25,656)

(5,703)

(184,006)

(291,227)

104,022

(187,205)

(3,138)

123,411

6,510

(693,625)

(110,823)

(108,869)

(18,251)

(223,400)

(292,217)

(528,026)

119,583

(408,443)

35,502

11,293

-

64

45

35,611

(321)

(647)

(102)

10,223

Total comprehensive income for the year

(151,594)

(398,220)

SUMMARY OF MOVEMENTS IN CONSOLIDATED RETAINED PROFITS

Retained profits at the beginning of the financial year

Accounting policy change - AASB16

Accounting policy change - cloud computing

(Loss) / Profit from ordinary activities after income tax

Dividends provided for and paid

Retained profits at the end of the financial year

6,782

-

-

(187,205)

-

(180,423)

544,178

(1,415)

(28,441)

(408,443)

(99,097)

6,782

1 Restated as required for changes introduced by IFRIC Agenda Decision – Configuration or Customisation Costs in Cloud Computing Arrangements. Refer to Note I(b) 
for details. Also restated to include the new parties to the Deed.

120 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

FCTG Financial Report 2021 for print.indd   120
FCTG Financial Report 2021 for print.indd   120

7/9/21   3:21 pm
7/9/21   3:21 pm

G2 

DEED OF CROSS GUARANTEE (CONTINUED)

 AS AT 30 JUNE 

ASSETS 
Current assets
Cash and cash equivalents
Financial asset investments
Trade receivables
Contract assets
Other assets
Other financial assets
Current tax receivables
Derivative financial instruments
Total current assets

Non-current assets
Property, plant and equipment
Intangible assets
Right of use asset
Other assets
Other financial assets
Investments in subsidiaries, joint ventures and associates
Deferred tax assets
Derivative financial instruments
Total non-current assets
Total assets

LIABILITIES 
Current liabilities
Trade and other payables
Contract liabilities
Contingent consideration
Lease liability
Borrowings
Provisions
Derivative financial instruments
Total current liabilities

Non-current liabilities
Trade and other payables
Contract liabilities
Lease liability
Borrowings
Convertible note
Provisions
Derivative financial instruments
Total non-current liabilities
Total liabilities

Net assets

EQUITY
Contributed equity
Reserves
Retained profits
Total equity

2021 
$’000
 836,064 
 59,182 
 178,955 
 48,460 
 21,097 
 358 
 47,592 
 5,015 
1,196,723

 46,617 
 106,836 
 143,756
 5,059 
 256,803 
 851,686 
 235,225
 2,189 
1,648,171
2,844,894

 437,161
 21,748
 2,784 
 62,245 
 - 
 30,658 
 1,659 
556,255

 420,002
 23,813 
 140,310 
 348,429 
 347,239 
 22,740 
 - 
1,302,533
1,858,788

2020 
$’000 
RESTATED1
 1,267,882 
 3,502 
 170,130 
 75,614 
 24,504 
 7,686 
 25,148 
 3,288 
 1,577,754 

 72,005 
 60,086 
 189,107 
 6,061 
 261,565 
 893,328 
 183,045 
 278 
 1,665,475 
 3,243,229 

 727,888 
 135,972 
 1,683 
 84,210 
 199,976 
 53,243 
 2,185 
 1,205,157 

 411,441 
 28,692 
 194,398 
 250,000 
 - 
 34,990 
 1,456 
 920,977 
 2,126,134 

986,106

 1,117,095 

1,099,056
67,473
(180,423)
986,106

1,094,095
14,467
8,533
 1,117,095 

1 Restated as required for changes introduced by IFRIC Agenda Decision – Configuration or Customisation Costs in Cloud Computing Arrangements. Refer to Note I(b) 
for details. Also restated to include the new parties to the Deed.

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

121

FCTG Financial Report 2021 for print.indd   121
FCTG Financial Report 2021 for print.indd   121

7/9/21   3:21 pm
7/9/21   3:21 pm

NOTES TO THE FINANCIAL STATEMENTS CONTINUED

G3 

PARENT ENTITY FINANCIAL INFORMATION

SUMMARY FINANCIAL INFORMATION
The financial information for the parent entity, FLT, has been prepared on the same basis as the consolidated financial 
statements, except for the investments which are carried at cost.

The individual financial statements for the parent entity show the following aggregate amounts:

Current assets

Total assets

Current liabilities

Total liabilities

Contributed equity

Reserves

Cash-flow hedge reserve

Compound instrument - equity component

Share-based payments reserve

Acquisition Reserve

Retained profits

Total shareholders’ equity 

(Loss) / Profit after tax for the year

Total comprehensive (loss) / income

PARENT

2021 
$’000

1,573,452

3,207,936

2020 
$’000 
RESTATED1

1,938,819

3,580,061

409,993

2,407,238

1,060,950

2,716,024

1,099,056

1,094,095

309

37,930

34,487

(8,976)

(362,108)

800,698

(119,508)

(83,897)

150

-

21,368

(8,976)

(242,600)

864,037

(342,465)

(332,242)

1 Restated as required for changes introduced by IFRIC Agenda Decision – Configuration or Customisation Costs in Cloud Computing Arrangements. Refer to Note I(b) 
for details.

122 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

FCTG Financial Report 2021 for print.indd   122
FCTG Financial Report 2021 for print.indd   122

7/9/21   3:21 pm
7/9/21   3:21 pm

G3 

PARENT ENTITY FINANCIAL INFORMATION (CONTINUED)

GUARANTEES ENTERED INTO BY THE PARENT ENTITY

United Kingdom

India

China

Ireland

Hong Kong

France

New Zealand

USA

Sweden

Singapore

United Arab Emirates

Other

Total

PARENT

2021 
$’000

64,518

27,101

11,363

7,341

6,093

4,436

4,421

3,350

3,567

2,267

760

4,828

2020 
$’000

70,520

29,123

11,350

7,577

10,235

4,579

4,434

-

3,316

4,550

237

3,520

140,045

149,441

FLT, as parent entity, has provided both parent company guarantees and issued letters of credit to beneficiaries. The 
parent entity is liable to pay any claim, subject to the terms of the parent company guarantee or letter of credit, in the 
event that obligations are not met.

FLT has also entered into a deed of cross guarantee. Refer to note G2 for terms and parties to the deed.

No liability was recognised by the parent entity or consolidated entity, as the guarantee’s fair values are immaterial.

CONTINGENT LIABILITIES OF THE PARENT ENTITY
Contingent liabilities of the parent entity at 30 June 2021 have been disclosed in note H2.

CONTRACTUAL COMMITMENTS
Except as noted in note E1, there are no other material contractual commitments of the parent entity. 

FCTG Financial Report 2021 for print.indd   123
FCTG Financial Report 2021 for print.indd   123

7/9/21   3:21 pm
7/9/21   3:21 pm

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

123

NOTES TO THE FINANCIAL STATEMENTS CONTINUED

H 

UNRECOGNISED ITEMS

This section provides information about items that are not recognised in the financial statements but could potentially 
have a significant impact on the group’s financial position and performance.

H1 

H2 

H3 

Commitments

Contingencies

Events occurring after the end of the reporting period

H1 

COMMITMENTS

FLT has commitments in relation to TP connects (refer to note E1).

AIRTREE
FLT has an agreement with AirTree Ventures 2 Partnership LP to invest $5,000,000 into the venture capital fund. To date 
FLT has received capital calls to the value of $4,320,000 which have been recognised as Equity instruments – Fair value 
through profit or loss (refer note B2), leaving $680,000 to be called in the future. The amount to be called has not been 
recognised as a liability at period end as FLT does not have a present obligation. The obligation only arises upon receipt 
of the capital call notices. 

FLT has no control or managerial involvement in the running of the venture capital fund and the total contribution of 
$5,000,000 is less than 4% of the total capital in the fund.

H2 

CONTINGENCIES

GENERAL CONTINGENCIES
FLT is a global business and from time to time in the ordinary course of business it receives enquiries from various 
regulators and government bodies. FLT cooperates fully with all enquiries and these enquiries do not require disclosure in 
their initial state, however should the company become aware that an enquiry is developing further or if any regulatory or 
government action is taken against the group, appropriate disclosure is made in accordance with the relevant accounting 
standards.

As a global business, from time to time FLT is also subject to various claims and litigation from third parties during the 
ordinary course of its business. The directors of FLT have given consideration to such matters which are or may be subject 
to claims or litigation at year end and, unless specific provisions have been made, are of the opinion that no material 
contingent liability for such claims of litigation exists.

The group had no other material contingent assets or liabilities.

H3 

EVENTS OCCURRING AFTER THE END OF THE REPORTING PERIOD

No material matters have arisen since 30 June 2021.

124 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

FCTG Financial Report 2021 for print.indd   124
FCTG Financial Report 2021 for print.indd   124

7/9/21   3:21 pm
7/9/21   3:21 pm

I 

SUMMARY OF ACCOUNTING POLICIES

This section details FLT's accounting policies. Significant accounting policies are contained with the financial statement 
notes to which they relate and are not detailed in this section.

I 

SUMMARY OF ACCOUNTING POLICIES

The principal accounting policies adopted in the consolidated financial report’s preparation are set out below. These 
policies have been consistently applied to all the years presented, unless otherwise stated. The financial report is for the 
consolidated entity consisting of FLT and its subsidiaries.

(A)  BASIS OF PREPARATION
This general purpose financial report has been prepared on a going concern basis (refer note C1) and in accordance 
with Australian Accounting Standards and interpretations issued by the Australian Accounting Standard Board and the 
Corporations Act 2001. FLT is a for-profit entity for the purpose of preparing the financial statements.

COMPLIANCE WITH IFRS

The group’s consolidated financial statements also comply with International Financial Reporting Standards (IFRS), as 
issued by the International Accounting Standards Board (IASB).

EARLY ADOPTIONS OF STANDARDS

The group has not elected to apply any pronouncements before their operative date in the annual reporting period 
beginning 1 July 2020.

In the prior period, FLT early adopted AASB issued AASB 2020-4 Amendments to Australian Accounting Standards 
– Covid-19-Related Rent Concessions and AASB 2021-43 Amendments to Australian Accounting Standards - Covid-19-
Related Rent Concessions beyond 30 June 2021. The amendment provides a practical expedient that allows for the lessee 
to remeasure its lease liabilities from renegotiated leases as a direct consequence of COVID-19 with the corresponding 
adjustment to the right-of-use asset. 

FLT elected to use the practical expedient. 

In applying the practical expedient, FLT remeasured it lease liabilities for qualifying leases, with the corresponding 
adjustment to right-of-use assets. In this approach, the discount rate is not updated to remeasure the lease liability and 
there is no impact to the statement of profit or loss.

HISTORICAL COST CONVENTION

These financial statements have been prepared under the historical cost convention, as modified by the revaluation of 
FVOCI financial assets, revaluation of FVTPL financial assets, derivative financial instruments and contingent consideration.

ROUNDING OF AMOUNTS

Amounts in the financial statements have been rounded off to the nearest thousand dollars or, in certain cases, the 
nearest dollar, in accordance with the Australian Securities and Investments Commission’s Instrument 2016/191.

(B)  CHANGES IN ACCOUNTING POLICY

IFRIC AGENDA DECISION – CONFIGURATION OR CUSTOMISATION COSTS IN A CLOUD COMPUTING ARRANGEMENT

In April 2021, the IFRS Interpretations Committee (IFRIC) published an agenda decision for configuration and 
customisation costs incurred related to a Software-as-a-Service (SaaS) arrangement. FLT has changed its accounting 
policy in relation to configuration and customisation costs incurred in implementing SaaS arrangements. The nature and 
effect of the changes as a result of changing this policy is described below.

Accounting Policy – Software-as-a-Service (SaaS) arrangements

SaaS arrangements are arrangements in which the Group does not currently control the underlying software used in  
the arrangement. 

FCTG Financial Report 2021 for print.indd   125
FCTG Financial Report 2021 for print.indd   125

7/9/21   3:21 pm
7/9/21   3:21 pm

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

125

NOTES TO THE FINANCIAL STATEMENTS CONTINUED

I 

SUMMARY OF ACCOUNTING POLICIES (CONTINUED)

Where costs incurred to configure or customise SaaS arrangements result in the creation of a resource which is 
identifiable, and where the Group has the power to obtain the future economic benefits flowing from the underlying 
resource and to restrict the access of others to those benefits, such costs are recognised as a separate intangible software 
asset and amortised over the useful life of the software on a straight-line basis. The amortisation is reviewed at least at the 
end of each reporting period and any changes are treated as changes in accounting estimates.

Where costs incurred to configure or customise do not result in the recognition of an intangible software asset, then 
those costs that provide the Group with a distinct service (in addition to the SaaS access) are now recognised as expenses 
when the supplier provides the services. When such costs incurred do not provide a distinct service, the costs are now 
recognised as expenses over the duration of the SaaS contract. Previously some costs had been capitalised and amortised 
over its useful life.

A fulfilment asset is recognised for costs which are eligible for capitalisation under AASB 15 Revenue from Contracts with 
Customers.

The following tables show the adjustments recognised for each individual line item. Line items that were not affected 
by the changes have not been included. As a result, the sub-totals and totals disclosed cannot be recalculated from the 
amounts provided.

CONSOLIDATED BALANCE SHEET 
Assets

Intangible assets

Deferred tax assets

Fulfilment assets

Total assets

Reserves

Retained profits

Total equity

CONSOLIDATED STATEMENT OF PROFIT OR LOSS

Agency revenue from the provision of travel

Communication & IT

Amortisation and depreciation

Other expenses

(Loss) before income tax expense

Income tax expense

(Loss) after income tax expense

Profit after tax attributable to:

Company owners

Non-controlling interests

CONSOLIDATED STATEMENT OF CASH FLOWS

Payments to suppliers and employees

Net cash inflow from operating activities

Payments for intangibles

Net cash outflow from investing activities

30 JUNE 2020 
AS ORIGINALLY 
PRESENTED 
$’000

IMPACT OF 
CHANGE 
IN ACCOUNTING 
POLICY 
$’000

30 JUNE 2020 
$’000 
RESTATED

761,864

229,499

9,224

(51,998)

12,716

6,060

709,866

242,215

15,284

3,999,066

(33,222)

3,965,844

11,172

287,717

1,393,186

1,595,816

(167,257)

(237,027)

(193,444)

(849,284)

187,175

(662,109)

(662,166)

57

(662,109)

(2,841,866)

5,654

(67,866)

(48,109)

4

(33,222)

(33,218)

(813)

(16,828)

6,415

11,924

698

(817)

(119)

(119)

-

(119)

11,176

254,495

1,359,968

1,595,003

(184,085)

(230,612)

(181,520)

(848,586)

186,358

(662,228)

(662,285)

57

(662,228)

(16,297)

(16,297)

16,297

16,297

(2,858,163)

(10,643)

(51,569)

(31,812)

126 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

FCTG Financial Report 2021 for print.indd   126
FCTG Financial Report 2021 for print.indd   126

7/9/21   3:21 pm
7/9/21   3:21 pm

I 

SUMMARY OF ACCOUNTING POLICIES (CONTINUED)

Earnings per share for profit attributable to the ordinary equity holders of the company: 

Basic earnings / (loss) per share

Diluted earnings / (loss) per share

CENTS

(552.1)

(552.1)

CENTS

(0.1)

(0.1)

CENTS 
RESTATED

(552.2)

(552.2)

Opening retained profits 1 July as originally presented

Impact on:

Intangible assets

Deferred tax assets

Fulfilment assets

Opening retained profits 1 July - restated

Critical accounting estimates, assumptions and judgements

2020 
$’000 
RESTATED

2019 
$’000 
RESTATED

287,717

1,048,980

(51,998)

12,716

6,060

(53,206)

 13,525 

6,578

254,495

1,015,877

In the process of applying the above policy, management has made the following judgements which have the most 
significant effect on the amounts recognised in the consolidated financial statements.

•  Determining whether cloud computing arrangements contain a software licence intangible asset

The Group evaluates a cloud computing arrangement to determine if it provides a resource that the Group can control. 
The Group determines that a software licence intangible asset exists in a cloud computing arrangement when both of 
the following are met at the inception of the arrangement: 

 –

 –

 The Group has the contractual right to take possession of the software during the hosting period without 
significant penalty. 
I t is feasible for the Group to run the software on its own hardware or contract with another party unrelated to 
the supplier to host the software.

•  Determination whether configuration and customisation costs provide a distinct service to access to the SaaS 

The Group applies judgement in determining whether costs incurred provide a distinct service, aside from access to the 
SaaS. Where it is determined that no distinct service is identifiable, the related costs are recognised as expenses over 
the duration of the service contract.

No other new standards or amendments became effective in the current reporting period that have a material impact  

on FLT. 

FCTG Financial Report 2021 for print.indd   127
FCTG Financial Report 2021 for print.indd   127

7/9/21   3:21 pm
7/9/21   3:21 pm

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

127

NOTES TO THE FINANCIAL STATEMENTS CONTINUED

I 

SUMMARY OF ACCOUNTING POLICIES (CONTINUED)

(C)  PRINCIPLES OF CONSOLIDATION
(i) Subsidiaries

The consolidated financial statements incorporate the assets and liabilities of all FLT subsidiaries at 30 June 2021 and the 
subsidiaries’ results for the year then ended. FLT and its subsidiaries together are referred to in this financial report as the 
group or the consolidated entity.

Subsidiaries are all entities (including structured entities) over which the group has control. FLT controls an entity when 
it is exposed to, or has rights to, variable returns from its involvement with the entity and has the ability to affect those 
returns through its power to direct the entity’s activities. Subsidiaries are fully consolidated from the date on which control 
is transferred to the group. They are deconsolidated from the date control ceases.

The acquisition method of accounting is used to account for business combinations by the group (refer to note I(h) 
Business Combinations).

Intercompany transactions, balances and unrealised gains on transactions between group companies are eliminated. 
Unrealised losses are also eliminated unless the transaction provides evidence of the transferred asset’s impairment. 
Subsidiaries’ accounting policies have been changed, where necessary, to ensure consistency with the group’s policies.

Investments in subsidiaries are accounted for at cost in FLT’s individual financial statements.

(ii) Joint arrangements & Associates

Investments in joint arrangements are classified as either joint operations or joint ventures (JVs). The classification 
depends on each investor’s contractual rights and obligations, rather than the legal structure of the joint arrangement. 
FLT only has JVs, which are accounted for in the consolidated financial statements using the equity method. Under the 
equity method, they are initially recognised at cost by the parent entity and subsequently the share of the JV entity’s profit 
or loss is recognised in the statement of profit or loss and other comprehensive income. The share of post-acquisition 
movements in reserves is recognised in other comprehensive income. JV details are set out in note E1.

FLT reassesses its interests in joint arrangements and associates for changes in control at least annually or where there has 
been changes in circumstances including but not limited to changes to shareholdings and shareholder agreements.

Upon gaining control, FLT re-measures its existing investment to fair value with any difference between the carrying 
amount and its fair value recognised in the profit or loss. The transaction is then accounted for in accordance with the 
acquisition method of accounting, refer note I(h) Business Combinations. 

Upon loss of joint control, FLT measures and recognises its remaining investment at its fair value. The difference between 
the investment’s carrying amount upon loss of joint control and the remaining investment’s fair value and proceeds from 
disposal is recognised in profit or loss. 

When the remaining investment constitutes significant influence, it is accounted for as an investment in associate. 
Significant influence is the power to participate in the financial and operating policy decisions of the investee, but is not 
control or joint control over those policies. Investments in Associates are also accounted for using the equity method.  

(iii) Changes in ownership interests

The Group recognises any non-controlling interest, in the acquired entity on an acquisition-by-acquisition basis either 
at fair value or at the non-controlling interests’ proportionate share of the acquired entity’s net identifiable assets. 
Non-controlling interests in the results and equity of subsidiaries are shown separately in the Consolidated Statement 
of Profit or Loss, Consolidated Statement of Comprehensive Income, Consolidated Statement of Financial Position and 
Consolidated Statement of Changes in Equity.

The group treats transactions with non-controlling interests that do not result in a loss of control as transactions with 
group equity owners. An ownership change will result in an adjustment between the carrying amounts of the controlling 
and non-controlling interests to reflect their relative interests in the subsidiary. Any difference between the amount of the 
adjustment to non-controlling interests and any consideration paid or received is recognised in a separate reserve within 
equity attributable to FLT owners.

When the group ceases to have control, joint control or significant influence, any retained interest in the entity is 
remeasured to its fair value, with the change in carrying amount recognised in profit or loss. The fair value is the initial 
carrying amount for the purposes of subsequently accounting for the retained interest as an associate, jointly controlled 
entity or financial asset. In addition, any amounts previously recognised in other comprehensive income in respect of 
that entity are accounted for as if the group has directly disposed of the related assets or liabilities. This may mean that 
amounts previously recognised in other comprehensive income are reclassified to profit or loss.

If the ownership interest in a JV or an associate is reduced but joint control or significant influence is retained, only a 
proportionate share of the amounts previously recognised in other comprehensive income are reclassified to profit or loss 
where appropriate.

128 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

FCTG Financial Report 2021 for print.indd   128
FCTG Financial Report 2021 for print.indd   128

7/9/21   3:21 pm
7/9/21   3:21 pm

I 

SUMMARY OF ACCOUNTING POLICIES (CONTINUED)

(C)  PRINCIPLES OF CONSOLIDATION (CONTINUED)
(iv) Share trusts

FLT has set up a share trust to administer the various employee share schemes it initiates to incentivise and reward 
employees. The trust holds shares which have been purchased by employees or are fully vested, and from time-to-time 
treasury shares. The trust is consolidated.

(D)  FOREIGN CURRENCY TRANSLATION
(i) Functional and presentation currency

Items included in each of the group entities’ financial statements are measured using the currency of the primary 
economic environment in which the entity operates (the functional currency). The consolidated financial statements are 
presented in Australian dollars, which is FLT’s functional and presentation currency.

(ii) Transactions and balances

Foreign currency transactions are translated into the functional currency at the prevailing exchange rates at the 
transaction dates. Foreign exchange gains and losses resulting from the settlement of such transactions and from the 
translation at year end exchange rates of monetary assets and liabilities denominated in foreign currencies are recognised 
in profit or loss. Exceptions arise if the gains and losses are deferred in equity as qualifying cash flow hedges and 
qualifying net investment hedges or are attributable to part of the net investment in a foreign operation.

Foreign exchange gains and losses that relate to borrowings are presented in the statement of profit or loss and other 
comprehensive income within finance costs. All other foreign exchange gains and losses are presented in the statement of 
profit or loss and other comprehensive income on a net basis within other income or other expenses.

Non-monetary items that are measured at fair value in a foreign currency are translated at the exchange rates when the 
fair value is determined. Translation differences on assets and liabilities carried at fair value are reported as part of the fair 
value gain or loss. 

(iii) Group companies

For foreign operations with different functional currencies to the presentation currency, results and financial position are 
translated into the presentation currency as follows:

•  Assets and liabilities for each balance sheet presented are translated at the closing rate of that balance sheet’s date
•  Income and expenses for each statement of profit or loss and other comprehensive income are translated at average 

exchange rates; and

•  All resulting exchange differences are recognised in other comprehensive income

On consolidation, exchange differences arising from the translation of any net investment in foreign entities and 
of borrowings and other financial instruments designated as hedges of such investments are recognised in other 
comprehensive income. When a foreign operation is sold or any borrowings forming part of the net investment are repaid, 
a proportionate share of such exchange difference is reclassified to profit or loss, as part of the gain or loss on sale where 
applicable.

Goodwill and fair value adjustments arising on foreign operations’ acquisitions are treated as the foreign operations’ 
assets and liabilities and are translated at the closing rate.

(E)  REVENUE
For accounting policies on revenue, refer to note A2.

FCTG Financial Report 2021 for print.indd   129
FCTG Financial Report 2021 for print.indd   129

7/9/21   3:21 pm
7/9/21   3:21 pm

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

129

NOTES TO THE FINANCIAL STATEMENTS CONTINUED

I 

SUMMARY OF ACCOUNTING POLICIES (CONTINUED)

(F)  OTHER INCOME
Specific accounting policies for other income are set out below: 

(I) LEASE INCOME

Lease income from operating leases is recognised as income on a straightline basis over the lease term.

(II) INTEREST INCOME

Interest income is recognised on a time proportion basis using the effective interest method. When a receivable is 
impaired, the group reduces the carrying amount to its recoverable amount, being the estimated future cash flow 
discounted at the instrument’s original effective interest rate, and continues unwinding the discount as interest income. 
Interest income on impaired loans is recognised using the original effective interest rate.

(III) DIVIDENDS

Dividends are recognised when the right to receive payment is established. This applies even if they are paid out of pre-
acquisition profits. However, the investment may need to be tested for impairment as a consequence.

(IV) ROYALTIES

Royalty revenue is recognised on an accrual basis in accordance with the substance of the relevant agreement.

(G)  IMPAIRMENT OF ASSETS
Goodwill and intangible assets that have an indefinite useful life are not subject to amortisation but are impairment tested 
annually or more frequently if events or changes in circumstances indicate they might be impaired. An impairment loss is 
recognised for the amount by which the asset’s carrying amount exceeds its recoverable amount. The recoverable amount 
is the higher of an asset’s fair value less costs to sell, or value-in-use. To assess impairment, assets are grouped at the 
lowest levels for which there are separately identifiable cash inflows which are independent of the cash inflows from other 
assets or asset groups (cash-generating units).

Impaired non-financial assets, other than goodwill, are reviewed for the impairment’s possible reversal at each reporting 
date.

Financial assets are reviewed for impairment whenever events or changes in circumstances indicate that the carrying 
amount may not be recoverable. For financial assets, a significant or prolonged decline in the security’s fair value below its 
cost is considered an indicator that the assets are impaired. Impairment is recorded and losses are incurred only if there is 
objective evidence of impairment as a result of one or more events that occurred after the asset’s initial recognition (a loss 
event) and that loss event (or events) has an impact on the estimated future cash flows of the financial asset or group of 
financial assets that can be reliably estimated.

(H)  BUSINESS COMBINATIONS
The acquisition method of accounting is used to account for all business combinations, regardless of whether equity 
instruments or other assets are acquired. The consideration transferred for a subsidiary’s acquisition comprises the 
transferred assets’ fair values, the liabilities incurred and the equity interest issued by the group. The consideration 
transferred also includes any contingent consideration arrangement’s fair value and the fair value of any pre-existing 
equity interest in the subsidiary. Acquisition-related costs are expensed as incurred. Identifiable assets acquired and 
liabilities and contingent liabilities assumed in a business combination are, with limited exceptions, measured initially at 
their fair values at acquisition date. Where equity instruments are issued in an acquisition, the instruments’ fair values are 
their published market prices at the exchange date. Transaction costs arising on equity instruments’ issue are recognised 
directly in equity.

The excess of the consideration transferred over the fair value of the net identifiable assets acquired is recorded 
as goodwill. If those amounts are less than the fair value of the acquired subsidiary’s net identifiable assets and the 
measurement of all amounts has been reviewed, the difference is recognised directly in profit or loss as a bargain 
purchase.

Where settlement of any part of cash consideration is deferred, future amounts payable are discounted to their present 
value at the exchange date. The discount rate used is the entity’s incremental borrowing rate, being the rate at which a 
similar borrowing could be obtained from an independent financier under comparable terms and conditions.

Where there are NCIs, these are measured at either the acquisition date fair value or the proportionate share of the net 
identifiable assets acquired.

130 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

FCTG Financial Report 2021 for print.indd   130
FCTG Financial Report 2021 for print.indd   130

7/9/21   3:21 pm
7/9/21   3:21 pm

I 

SUMMARY OF ACCOUNTING POLICIES (CONTINUED)

(H)  BUSINESS COMBINATIONS (CONTINUED)
For some acquisitions, Put and Call options over NCIs are entered into simultaneously when business combinations 
are initially recorded. For these acquisitions, it has been determined that the option does not provide the parent with 
a present ownership interest in the shares subject to the Put. The NCI is treated as having been acquired when the Put 
option is granted (i.e. it is de-recognised) and a financial liability at fair value is recorded for the NCI Put. The difference 
between the liability recorded at fair value and the NCI de-recognised is recorded in the acquisition reserve in equity 
in accordance with AASB 10. After the initial recognition of the acquisition reserve it is not subsequently re-measured. 
The financial liability relating to the Put and Call options over NCI is subsequently accounted for under AASB 9 with all 
changes in the carrying amount recognised in profit or loss until exercise.

(I) 

INTANGIBLE ASSETS

(I) GOODWILL

Goodwill represents the excess of the acquisition’s cost over the fair value of the group’s interest in the fair value of the 
acquired subsidiary or associates net identifiable assets at the acquisition date.

Goodwill on subsidiaries’ acquisitions is included in intangible assets. Goodwill is not amortised but is impairment tested 
annually or more frequently if events or changes in circumstances indicate that it might be impaired, and is carried at cost 
less accumulated impairment losses. Gains and losses on the entity’s disposal include the sold entity’s carrying amount of 
goodwill.

Goodwill is allocated to CGUs for impairment testing. The allocation is made to those CGUs or groups of CGUs that are 
expected to benefit from the business combination in which the goodwill arose.

(II) BRAND NAMES, LICENCES AND CUSTOMER RELATIONSHIPS

Other intangible assets, such as brand names, licences and customer relationships, are acquired as part of business 
combinations and are recognised initially at fair value. Where they have an indefinite useful life, such as brand names, 
they are not subject to amortisation but are tested annually for impairment or more frequently if events or changes in 
circumstances indicate they may be impaired. Key factors taken into account in assessing the useful life of brands are:

•  The brands are well established and protected by trademarks across the globe. The trademarks are generally subject to 

an indefinite number of renewals upon appropriate application; and 

•  There are currently no legal, technical or commercial obsolescence factors applying to the brands which indicate that 

the life should be considered limited

(III) OTHER INTANGIBLE ASSETS - SOFTWARE

Research costs associated with software development are expensed as incurred. Development expenditure incurred 
on an individual project is capitalised if the project is technically and commercially feasible and adequate resources are 
available to complete development. The expenditure capitalised includes all directly attributable costs, including costs of 
materials, services, direct labour and an appropriate proportion of overheads.

(J)  CASH AND CASH EQUIVALENTS
For statement of cash flows presentation purposes, cash and cash equivalents include cash on hand, deposits held at 
call with financial institutions, other short-term, highly liquid investments that are readily convertible to known amounts 
of cash and are subject to an insignificant risk of changes in value, and bank overdrafts. Bank overdrafts are shown within 
borrowings in current liabilities on the balance sheet.

FCTG Financial Report 2021 for print.indd   131
FCTG Financial Report 2021 for print.indd   131

7/9/21   3:21 pm
7/9/21   3:21 pm

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

131

NOTES TO THE FINANCIAL STATEMENTS CONTINUED

I 

SUMMARY OF ACCOUNTING POLICIES (CONTINUED)

(K)  FINANCIAL ASSETS

(I) CLASSIFICATION

Financial assets are classified in the following categories: financial assets at amortised cost, FVTPL and FVOCI. The 
classification depends on the purpose for which the assets were acquired.

•  Amortised cost - Applies to instruments which are held within a business model whose objective is to hold assets in 

order to collect contractual cash flows and the contractual terms of the financial asset represent contractual cash flows 
that are solely payments of principal and interest

•  Fair value through profit and loss (FVTPL) - Applies to instruments which are within a business model where the 

objective is neither to hold to collect contractual cash flows nor hold to sell. 

•  Fair value through other comprehensive income (FVOCI) - Applies to instruments which satisfy the requirements of the 

business model test and contractual cashflow test. 

Management classifies its investments at initial recognition and reevaluates this classification each reporting date.

(II) RECOGNITION AND DERECOGNITION

Regular purchases and sales of financial assets are recognised on trade-date (the date on which the group commits to 
purchase or sell the asset). Investments are initially recognised at fair value plus transaction costs for all financial assets not 
carried at FVTPL. Financial assets carried at FVTPL are initially recognised at fair value and transaction costs are expensed 
in the statement of profit or loss and other comprehensive income. Financial assets are derecognised when the rights to 
receive cash flows from them have expired or have been transferred and the group has transferred substantially all the 
risks and rewards of ownership.

(III) SUBSEQUENT MEASUREMENT

Financial assets at amortised cost are carried at amortised cost using the effective interest method.

Financial assets at FVTPL are subsequently carried at fair value. Gains or losses arising from changes in the fair value are 
presented in the statement of profit or loss and other comprehensive income within other income or other expenses in the 
period in which they arise. Income such as interest and dividends from financial assets at FVTPL is recognised separately 
to gains or losses in the statement of profit or loss and other comprehensive income as part of other income when the 
group’s right to receive payments is established.

Financial assets classified as FVOCI are subsequently carried at fair value. Gains or losses arising from changes in 
the fair value are presented in other comprehensive income with the exception of impairment which is recognised in 
the statement of profit or loss immediately. When securities classified as FVOCI are sold, the accumulated fair value 
adjustments recognised in other comprehensive income are reclassified in the statement of profit or loss and other 
comprehensive income as gains and losses from investment securities. 

(IV) IMPAIRMENT – EXPECTED CREDIT LOSSES

FLT applies both the general and simplified approach to the measurement of expected credit losses (ECLs).

Under the general approach FLT applies a three stage model for measuring ECLs based on changes in credit quality since 
initial recognition including

•  Stage 1: 12 month ECL - Recognised on “good” exposures where there has not been a significant increase in credit risk 
since initial recognition, the loss represents the probability of default from events that are possible over the next 12 
months and not the cash flows FLT expects to lose over that period.

•  Stage 2: Lifetime ECL - Where there has been a significant increase in credit risk since initial recognition however default 

has not yet occurred, the loss represents the credit losses expected over the remaining life of the asset.

•  Stage 3: Lifetime ECL (credit impaired) - Financial asset becomes credit impaired as a result of an event which has had a 

detrimental impact on future cash flows.

FLT assesses the credit risk and probability of default of financial assets by reference to external rating agencies where 
available on an asset by asset basis. FLT has determined a financial asset has low credit risk when it is equivalent to an 
investment grade quality. Where forward looking information is not available, FLT applies the rebuttable presumption 
that credit risk has increased significantly when contractual payments are more than 30 days past due (entry into stage 2: 
Lifetime ECL) and, when contractual payments are greater than 90 days past due, the asset is credit impaired (entry into 
stage 3: Lifetime ECL).

132 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

FCTG Financial Report 2021 for print.indd   132
FCTG Financial Report 2021 for print.indd   132

7/9/21   3:21 pm
7/9/21   3:21 pm

I 

SUMMARY OF ACCOUNTING POLICIES (CONTINUED)

(K)  FINANCIAL ASSETS 
For trade receivables, contract assets and lease receivables which do not contain a significant financing component, 
AASB 9 offers a policy choice between the application of the general model, as detailed above, or a simplified approach. 
Under the simplified approach, the tracking of changes in credit risk is not required, but instead requires the recognition 
of lifetime ECLs at all times and allows the use of a provision matrix, incorporating the probability of default, as a practical 
expedient. FLT has elected the simplified approach for trade and override receivables.   

(L)  FAIR VALUE MEASUREMENT
FLT measures certain financial instruments at fair value at each reporting date.

Fair value is the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction 
between market participants at the measurement date. The fair value measurement is based on the presumption that the 
transaction to sell the asset or transfer the liability takes place either:

•  In the principal market for the asset or liability; or
•  In the absence of a principal market, in the most advantageous market for the asset or liability.

The principal or the most advantageous market must be accessible by the group.

An asset or liability’s fair value is measured using the assumptions that market participants use when pricing the asset or 
liability, assuming that market participants act in their economic best interest.

The group uses valuation techniques that are appropriate in the circumstances and for which sufficient data is available to 
measure fair value, maximising the use of relevant observable inputs and minimising the use of unobservable inputs.

All assets and liabilities for which fair value is measured or disclosed in the financial statements are categorised within the 
fair value hierarchy, as described in notes A7, B2 and C2.

(M)  TRADE AND OTHER RECEIVABLES
Trade receivables are recognised initially at fair value and subsequently measured at amortised cost using the effective 
interest method, less provision for impairment in accordance with the simplified approach see note I (k)(iv) above. 

The impairment allowance is the difference between the asset’s carrying amount and the present value of estimated 
future cash flows, discounted at the effective interest rate. Cash flows relating to short-term receivables are not 
discounted if the effect of discounting is immaterial. The impairment amount is recognised in the statement of profit or 
loss and other comprehensive income in other expenses. When a trade receivable for which an impairment allowance 
has been recognised becomes uncollectible in a subsequent period, it is written off against the allowance account. 
Subsequent recoveries of amounts previously written off are credited against other expenses in the statement of profit or 
loss and other comprehensive income.

(N)  PROPERTY, PLANT AND EQUIPMENT
Buildings and other property, plant and equipment are stated at historical cost less depreciation. Land is held at historical 
cost. Historical cost includes expenditure directly attributable to the item’s acquisition.

Subsequent costs are included in the asset’s carrying amount or recognised as a separate asset, as appropriate, when 
it is probable that future economic benefits associated with the item will flow to the group and the item’s cost can be 
measured reliably. All other repairs and maintenance are charged to the income statement during the financial period in 
which they are incurred.

An asset’s carrying amount is impaired immediately to its recoverable amount if the asset’s carrying amount is greater 
than its estimated recoverable amount (note I(g)). A previously recognised impairment loss is reversed only if there has 
been a change in the assumptions used to determine the asset’s recoverable amount since the last impairment loss was 
recognised.

The reversal is limited so that the asset’s carrying amount does not exceed its recoverable amount, nor exceed the 
carrying amount that would have been determined, net of depreciation, had no impairment loss been recognised for the 
asset in prior years.

FCTG Financial Report 2021 for print.indd   133
FCTG Financial Report 2021 for print.indd   133

7/9/21   3:21 pm
7/9/21   3:21 pm

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

133

NOTES TO THE FINANCIAL STATEMENTS CONTINUED

I 

SUMMARY OF ACCOUNTING POLICIES (CONTINUED)

INVENTORIES

(O) 
Inventories are valued at the lower of cost and net realisable value. Cost primarily represents average costs.

TRADE AND OTHER PAYABLES

(P) 
These amounts are liabilities for goods and services provided to the group prior to the financial year’s end, but not 
yet paid. The amounts are unsecured and are usually paid within 30 days of recognition. Trade and other payables are 
presented as current liabilities unless payment is not due within 12 months of the reporting date. They are recognised 
initially at fair value and subsequently measured at amortised cost using the effective interest method.

PROVISIONS

(Q) 
Provisions for legal claims and make good obligations are recognised when the group has a present legal or constructive 
obligation as a result of past events and it is more likely than not that an outflow of resources will be required to settle the 
obligation and the amount has been reliably estimated. Provisions are not recognised for future operating losses.

Where there are a number of similar obligations, the likelihood that an outflow will be required in settlement is 
determined by considering the class of obligations as a whole. A provision is recognised even if the likelihood of an 
outflow relating to any item included in the same class of obligations is small.

To measure provisions at present value at the reporting period’s end, management estimates the expenditure required to 
settle the present obligation. The discount rate used to determine the present value reflects current market assessments 
of the time value of money and the risks specific to the liability. Provision increases brought about by the passage of time 
are recognised as interest expenses.

(I) MAKE GOOD PROVISION

The group is required to restore leased premises to their original condition at the end of the respective lease terms.

A provision has been recognised for the present value of the estimated expenditure required to remove any leasehold 
improvements and restore the leased premises. These costs have been capitalised as part of the cost of leasehold 
improvements and are amortised over the shorter of the lease term or the asset’s useful life.

(R) 

EMPLOYEE BENEFITS

(I) WAGES AND SALARIES, ANNUAL LEAVE AND SICK LEAVE
Liabilities for employees’ wages and salaries, including non-monetary benefits and annual leave are classified as current 
and recognised in trade and other payables up to the reporting period’s end and represent the amounts expected to be 
paid when the liabilities are settled. Sick leave is recognised as an expense when the leave is taken and measured at the 
rates paid or payable. All other short-term employee benefit obligations are presented as trade and other payables.

(II) PROFIT-SHARING AND BONUS PLANS

A liability for employee benefits in the form of profit-sharing and bonus plans is recognised as payable when there is a 
contractual obligation or valid expectation that payment will be made. Employee profit-sharing and bonus payments are 
recognised and paid monthly.

(III) LONG SERVICE LEAVE

The liability for long service leave which is not expected to be settled within 12 months after the end of the period in 
which the employees render the related service is recognised in provisions. The liability represents the present value 
of expected future payments to be made for the services employees provided up to the reporting period’s end. The 
company considers expected future wage and salary levels, experience of employee departures and periods of service. 
Expected future payments at the reporting period’s end are discounted using market yields on national corporate bonds 
with terms to maturity and currency that match, as closely as possible, the estimated future cash outflows.

(IV) RETIREMENT BENEFIT OBLIGATIONS

The group provides retirement benefits to employees through a defined contribution superannuation fund. Contributions 
are recognised as expenses as they become payable.

134 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

FCTG Financial Report 2021 for print.indd   134
FCTG Financial Report 2021 for print.indd   134

7/9/21   3:21 pm
7/9/21   3:21 pm

I 

SUMMARY OF ACCOUNTING POLICIES (CONTINUED)

(R)  EMPLOYEE BENEFITS (CONTINUED)

(V) TERMINATION BENEFITS
Termination benefits may be payable when employment is terminated before the normal retirement date or when an 
employee accepts voluntary redundancy in exchange for these benefits. The group recognises termination benefits 
when it commits to either terminating a current employee’s employment according to a detailed formal plan without the 
possibility of withdrawal or providing termination benefits following an offer made to encourage voluntary redundancy.

BORROWINGS

(S) 
Borrowings are initially recognised at fair value, net of transaction costs incurred, and are subsequently measured at 
amortised cost. Any difference between the proceeds (net of transaction costs) and the redemption amount is recognised 
in profit or loss over the period of the borrowings using the effective interest method. Fees paid on loan facilities’ 
establishment are recognised as loan transaction costs to the extent that it is probable that some or all of the facility will 
be drawn down. In this case, the fee is deferred until the draw down occurs. If there is no evidence that it is probable that 
some or all of the facility will be drawn down, the fee is capitalised as a prepayment for liquidity services and amortised 
over the period of the facility to which it relates.

Borrowing costs are recognised as expenses in the period in which they are incurred and include:

•  Interest on bank overdrafts and short and long-term borrowings; and
•  Unwinding of discount on deferred payables

Borrowings are classified as current liabilities unless the group has an unconditional right to defer the liability’s settlement 
for at least 12 months after the reporting period’s end.

Borrowings are removed from the balance sheet when the obligation specified in the contract is discharged, cancelled or 
expired. The difference between the carrying amount of a financial liability that has been extinguished or transferred to 
another party and the consideration paid, including any non-cash assets transferred or liabilities assumed, is recognised in 
other income or other expenses.

(T) 

TAX

(I) INCOME TAX
The income tax expense or benefit for the period is the tax payable or receivable on the current period’s taxable income 
based on each jurisdiction’s applicable income tax rate. Adjustments are made for changes in deferred tax assets and 
liabilities attributable to temporary differences and for unused tax losses.

The current income tax charge is based on tax laws enacted or substantively enacted at the end of the reporting period 
in the countries where the company’s subsidiaries and associates operate and generate taxable income. Management 
periodically evaluates positions taken in tax returns in respect of situations in which applicable tax regulations are subject 
to interpretation and establishes provisions where appropriate.

Deferred income tax is provided in full, using the liability method, on temporary differences arising between the assets’ 
and liabilities’ tax bases and their carrying amounts in the consolidated financial statements. However, the deferred 
income tax is not accounted for if it arises from an asset or liability’s initial recognition in a transaction other than a 
business combination that at the time of the transaction does not affect accounting or taxable profit or loss. Deferred 
income tax is determined using rates (and laws) that have been enacted or substantively enacted by the end of the 
reporting period and are expected to apply when the related deferred income tax asset is realised or the deferred income 
tax liability is settled.

Deferred tax assets are recognised for deductible temporary differences and unused tax losses only to the extent that it is 
probable that future taxable amounts will be available to utilise those temporary differences and losses.

Deferred tax liabilities and assets are not recognised for temporary differences between the carrying amount and tax 
bases of investments in controlled entities where the parent entity controls the timing of the temporary differences’ 
reversals and it is probable that the differences will not reverse in the foreseeable future.

Deferred tax assets and liabilities are offset when there is a legally enforceable right to offset current tax assets and 
liabilities and when the deferred tax balances relate to the same tax authority. Current tax assets and tax liabilities are 
offset when the entity has a legally enforceable right to offset and intends to either settle on a net basis or to realise the 
asset and settle the liability simultaneously.

Current and deferred tax is recognised in profit or loss, except when it relates to items recognised in other comprehensive 
income or directly in equity. In these cases, the tax is also recognised in other comprehensive income or directly in equity.

Companies within the group may be entitled to claim tax incentives (eg. the Research and Development Tax Incentive 
regime in Australia). The effect of this is a reduction to the income tax payable and current tax expense. 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

135

FCTG Financial Report 2021 for print.indd   135
FCTG Financial Report 2021 for print.indd   135

7/9/21   3:21 pm
7/9/21   3:21 pm

NOTES TO THE FINANCIAL STATEMENTS CONTINUED

I 

SUMMARY OF ACCOUNTING POLICIES (CONTINUED)

(T) 

TAX (CONTINUED)

(I) TAX CONSOLIDATION LEGISLATION
FLT and its wholly-owned Australian controlled entities implemented the tax consolidation legislation as of 1 July 2003.

The head entity, FLT, and the tax consolidated group’s controlled entities continue to account for their current and 
deferred tax amounts. These tax amounts are measured as if each entity continues to be a standalone taxpayer.

In addition to its current and deferred tax amounts, FLT also recognises the current tax liabilities (or assets) and the 
deferred tax assets arising from unused tax losses and unused tax credits assumed from the tax consolidated group’s 
controlled entities.

(II) NATURE OF THE TAX SHARING ARRANGEMENT

Members of the tax consolidated group have entered into a tax sharing agreement that provides for the allocation of 
income tax liabilities between the entities should the head entity default on its tax payment obligations. No amounts 
have been recognised in the financial statements in respect of this agreement on the basis that the possibility of default is 
remote.

(III) NATURE OF THE TAX FUNDING AGREEMENT

Members of the tax consolidated group have entered into a tax funding agreement. Under the tax funding agreement, 
the wholly-owned entities fully compensate FLT for any current tax payable assumed and are compensated by FLT for any 
current tax receivable and deferred tax assets relating to unused tax losses or unused tax credits that are transferred to 
FLT under the tax consolidation legislation.

The funding amounts are the amounts recognised in the wholly-owned entities’ financial statements. Amounts receivable 
or payable under the tax funding agreement are due when the head entity’s funding advice is received. This advice is 
issued as soon as practicable after each financial year’s end. The head entity may also require payment of interim funding 
amounts to pay tax instalments. The funding amounts are recognised as current intercompany receivables or payables. 
Any differences between the amounts assumed and amounts receivable or payable under the tax funding agreements are 
recognised as a contribution to (or distribution from) wholly-owned tax consolidated entities.

(U) 

EARNINGS PER SHARE

(I) BASIC EARNINGS PER SHARE
Basic earnings per share is calculated by dividing the profit attributable to the company’s equity holders, excluding any 
costs of servicing equity other than ordinary shares, by the weighted average number of ordinary shares outstanding 
during the financial year, adjusted for bonus elements in ordinary shares issued during the year.

(II) DILUTED EARNINGS PER SHARE

Diluted earnings per share adjusts basic earnings per share to take into account the after income tax effect of interest 
and other financing costs associated with dilutive potential ordinary shares and the weighted average number of shares 
assumed to have been issued for no consideration in relation to dilutive potential ordinary shares.

(V)  CONTRIBUTED EQUITY
Ordinary shares are classified as equity (note D4) and entitle the holder to participate in dividends and the proceeds of 
the company’s wind up in proportion to the number of and amount paid on the shares held.

On a show of hands, every holder of an ordinary share present at a meeting, either in person or by proxy, is entitled to one 
vote. Upon a poll, each share is entitled to one vote.

Ordinary shares have no par value and there are no partly paid shares currently on issue.

Incremental costs directly attributable to new share or option issues are shown in equity as a deduction, net of tax, 
from the proceeds. Incremental costs directly attributable to shares or options issued for a business acquisition are not 
included in the acquisition’s cost as part of the purchase consideration.

If the entity reacquires its own equity instruments, as the result of a share buy-back for example, those instruments are 
deducted from equity and the associated shares are cancelled. No gain or loss is recognised in the profit or loss and the 
consideration paid, including any directly attributable incremental costs (net of income taxes), is recognised directly  
in equity.

136 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

FCTG Financial Report 2021 for print.indd   136
FCTG Financial Report 2021 for print.indd   136

7/9/21   3:21 pm
7/9/21   3:21 pm

I 

SUMMARY OF ACCOUNTING POLICIES (CONTINUED) 

(W)  DIVIDENDS
Provision is made by the parent entity for any dividend declared, being appropriately authorised and no longer at the 
entity’s discretion on or before the end of the financial year but not distributed at balance date.

(X)  GST / CONSUMPTION TAX
Revenues, expenses, assets and liabilities are recognised net of the amount of associated consumption tax, unless the 
consumption tax incurred is not recoverable from the taxation authority. In this case, it is recognised as part of the asset 
acquisition’s cost or as part of the expense.

Receivables and payables include consumption taxes receivable or payable. The net amount of consumption tax 
recoverable from, or payable to, the taxation authority is included with other receivables or payables in the balance sheet.

Cash flows are presented on a gross basis. The consumption tax components of cash flows arising from investing or 
financing activities which are recoverable from, or payable to, the taxation authority are presented as operating cash 
flows.

(Y)  NEW ACCOUNTING STANDARDS AND INTERPRETATIONS ISSUED BUT NOT YET EFFECTIVE
Certain new accounting standards and interpretations have been published that are not mandatory for the 30 June 2021 
reporting period. The standards are not expected to have a material financial impact on the entity in the current or future 
reporting periods and on foreseeable future transactions.  

FCTG Financial Report 2021 for print.indd   137
FCTG Financial Report 2021 for print.indd   137

7/9/21   3:21 pm
7/9/21   3:21 pm

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

137

DIRECTORS’ DECLARATION

The board declared the following in accordance with a resolution of the directors of Flight Centre Travel Group Limited:

1.  In the opinion of the directors:

(a)   

 the financial statements and notes of Flight Centre Travel Group Limited for the financial year ended 30 June 
2021 are in accordance with the Corporations Act 2001, including:

i.  giving a true and fair view of the consolidated entity’s financial position as at 30 June 2021 and of its 
performance for the year ended on that date; and

ii.  complying with Accounting Standards and the Corporations Regulations 2001;

(b) 

 there are reasonable grounds to believe that the company will be able to pay its debts as and when they become 
due and payable

3.  Note I(a) to the financial statements contains a statement of compliance with International Financial Reporting 

Standards

4.  At the date of this declaration, there are reasonable grounds to believe that the members of the extended closed 

group identified in note G2 will be able to meet any obligations or liabilities to which they are, or may become, subject 
to by virtue of the deed of cross guarantee described in note G2.

5.  This declaration has been made after receiving the declarations required to be made to the directors by the chief 

executive officer and the chief financial officer in accordance with section 295A of the Corporations Act 2001 for the 
financial year ended 30 June 2021.

On behalf of the board

G.F. Turner 
Director 
BRISBANE

26 August 2021

138 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

FCTG Financial Report 2021 for print.indd   138
FCTG Financial Report 2021 for print.indd   138

7/9/21   3:21 pm
7/9/21   3:21 pm

 
 
Ernst & Young 
111 Eagle Street 
Brisbane  QLD  4000 Australia 
GPO Box 7878 Brisbane  QLD  4001 

Tel: +61 7 3011 3333 
Fax: +61 7 3011 3100 
ey.com/au 

Independent Auditor's Report to the Members of Flight Centre Travel 
Group Limited  

Report on the Audit of the Financial Statements 

Opinion 

We have audited the financial statements of Flight Centre Travel Group Limited (the Company) and its 
subsidiaries (collectively the Group), which comprises the balance sheet as at 30 June 2021, the 
statement of profit or loss, statement of other comprehensive income, statement of changes in equity 
and statement of cash flows for the year then ended, notes to the financial statements, including a 
summary of significant accounting policies, and the directors' declaration. 

In our opinion, the accompanying financial statements of the Group is in accordance with the 
Corporations Act 2001, including: 

a) 

b) 

giving a true and fair view of the consolidated financial position of the Group as at 30 June 
2021 and of its consolidated financial performance for the year ended on that date; and 

complying with Australian Accounting Standards and the Corporations Regulations 2001. 

Basis for Opinion 

We conducted our audit in accordance with Australian Auditing Standards. Our responsibilities under 
those standards are further described in the Auditor’s Responsibilities for the Audit of the Financial 
Report section of our report. We are independent of the Group in accordance with the auditor 
independence requirements of the Corporations Act 2001 and the ethical requirements of the 
Accounting Professional and Ethical Standards Board’s APES 110 Code of Ethics for Professional 
Accountants (including Independence Standards) (the Code) that are relevant to our audit of the 
financial statements in Australia. We have also fulfilled our other ethical responsibilities in accordance 
with the Code.  

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis 
for our opinion. 

Key Audit Matters 

Key audit matters are those matters that, in our professional judgment, were of most significance in 
our audit of the financial statements of the current year. These matters were addressed in the context 
of our audit of the financial statements as a whole, and in forming our opinion thereon, but we do not 
provide a separate opinion on these matters. For each matter below, our description of how our audit 
addressed the matter is provided in that context. 

A member firm of Ernst & Young Global Limited 
A member firm of Ernst & Young Global Limited 
Liability limited by a scheme approved under Professional Standards Legislation
Liability limited by a scheme approved under Professional Standards Legislation 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

139

FCTG Financial Report 2021 for print.indd   139
FCTG Financial Report 2021 for print.indd   139

7/9/21   3:21 pm
7/9/21   3:21 pm

 
 
 
 
 
 
 
 
We have fulfilled the responsibilities described in the Auditor’s Responsibilities for the Audit of the 
Financial Report section of our report, including in relation to these matters. Accordingly, our audit 
included the performance of procedures designed to respond to our assessment of the risks of 
material misstatement of the financial statements. The results of our audit procedures, including the 
procedures performed to address the matters below, provide the basis for our audit opinion on the 
accompanying financial statements. 

Liquidity risk and going concern basis of preparation of the financial statements 

Why significant 

How our audit addressed the key audit matter 

The cashflows and financial performance of the Group 
have been impacted by COVID-19 and there remains 
uncertainty around the impact that this event will have 
on the Group and the broader travel industry.  

The Group has outlined its management of the 
liquidity risk as disclosed in Note C1. In doing so, the 
directors have considered existing cash and working 
capital balances, borrowing terms including covenants 
and covenant relief, financing facilities available and 
due to mature during the next 12 months, and 
forecast of future cash flows for a period of at least 12 
months from the audit report date (forecast 
cashflows).  

As described in Note I(A) to the financial report, the 
financial statements have been prepared on a going 
concern basis.  

Assessing the appropriateness of the Group’s basis of 
preparation for the financial statements was a key 
audit matter due to the importance to the financial 
statements and the level of judgement required in the 
assessing the Group’s forecast cashflows (for a period 
of at least 12 months from the audit report date).  

Our audit procedures included, but were not limited to:  

►  Ensuring the period covered by the Group’s going 

concern assessment is at least 12 months from the 
date of our auditor’s report and all relevant 
information based on our knowledge of the Group as a 
result of the audit has been included in the assessment 

►  Enquiring of management and the Board of Directors 

as to their knowledge of events or conditions that may 
cast significant doubt on the Group’s ability to 
continue as a going concern  

►  Assessing the forecast cashflow assumptions based on 
historical results, cashflow expenditure initiatives 
undertaken, growth rates and relevant external 
forecast information for the range of possible 
scenarios resulting from the ongoing uncertainty 
associated with COVID-19, consistent with the 
scenarios considered as part of the Group’s 
impairment testing analysis  

►  Reading the terms associated with the Group’s 

financing arrangements, including covenant relief 
obtained by the Group in relation to its financing 
facility, and assessing the amount of the facilities 
available for drawdown over the forecast period 

►  Obtaining written representation from management 
and the Board of Directors regarding their plans for 
future action and the feasibility of these plans 

►  Assessing the adequacy of the Group’s going concern 
basis of preparation disclosures for the financial 
statements for consistency with Australian Accounting 
Standards 

A member firm of Ernst & Young Global Limited 
A member firm of Ernst & Young Global Limited 
Liability limited by a scheme approved under Professional Standards Legislation
Liability limited by a scheme approved under Professional Standards Legislation 

140 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

FCTG Financial Report 2021 for print.indd   140
FCTG Financial Report 2021 for print.indd   140

7/9/21   3:21 pm
7/9/21   3:21 pm

 
 
 
 
 
 
 
 
 
 
Impairment Testing of Cash Generating Units (CGU)  

Why significant 

How our audit addressed the key audit matter 

Note A5 discloses the goodwill and other intangible 
assets allocated to each of the Group’s individually 
significant cash generating units (CGUs).  

The annual impairment assessment of the CGUs, 
including associated intangible assets, performed by 
the Group was a key audit matter due to the value of 
intangible assets relative to total assets and the 
degree of estimation and assumptions involved in the 
assessment, specifically concerning forecast cash 
flows given the market downturn experienced as a 
result of COVID-19. 

The key assumptions used in the impairment 
assessment referred to above are inherently 
subjective and in times of economic uncertainty the 
degree of subjectivity is higher than it might otherwise 
be. At 30 June 2021, reasonably possible changes in 
certain key assumptions can result in significant 
changes to the Group’s estimate of the recoverable 
amount.  

In this situation, the disclosures in the financial report 
about the assumptions used in impairment testing and 
sensitivity of recoverable amount to those 
assumptions is of heightened importance. As such, we 
consider the impairment assessment and the related 
disclosures in the financial report to be a key audit 
matter.  

For the same reasons, we draw attention to the 
information in Note A5. 

Our audit considered the requirements of Australian 
Accounting Standard AASB136 Impairment of Assets. Our 
procedures in relation to the impairment assessment 
included, amongst others: 

►  Assessing the Group’s definition of its CGUs for 

consistency with Australian Accounting Standards, 
assessing any changes in CGUs, and considering 
impairment for each of the Group’s individually 
significant CGUs 

►  Assessing whether the allocation of assets, including 
goodwill, to CGUs, was consistent with our knowledge 
of the Group’s operations 

►  Developing an understanding of the process 

undertaken by the Group in the preparation of its 
discounted cash flow models used to assess the 
recoverable amount of the Group’s CGUs, including 
how key assumptions used in the cash flow forecasts 
(summarised in Note A5 to the financial statements), 
are determined by management 

►  Evaluating the reasonability of the Group’s cashflow 

forecast models used to estimate recoverable amount 
by: 

o  Assessing the mathematical accuracy of the cash 

flow models 

o  Considering the historical reliability of the Group’s 

cash flow forecasts 

o  Assessing whether the CGUs included a reasonable 

allocation of corporate overheads  

►  Evaluating the Group’s forecast recovery path 
projections through to FY26, by comparison to 
external economic and industry forecasts 

► 

Involving our valuation specialists to evaluate the 
reasonability of the discount rate and terminal growth 
rates assumptions used by the Group 

►  Assessing the sensitivities of the impairment model to 
reasonably possible changes in assumptions relating to 
cash flow forecasts, terminal growth rates and 
discount rates applied 

►  Comparing the market capitalisation of the Group to 

the Group’s net assets 

►  Assessing the adequacy of impairment and related 

disclosure in Note A5 to the financial statements 

A member firm of Ernst & Young Global Limited 
A member firm of Ernst & Young Global Limited 
Liability limited by a scheme approved under Professional Standards Legislation
Liability limited by a scheme approved under Professional Standards Legislation 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

141

FCTG Financial Report 2021 for print.indd   141
FCTG Financial Report 2021 for print.indd   141

7/9/21   3:21 pm
7/9/21   3:21 pm

 
 
 
 
 
 
 
 
 
Revenue Constraint – Travel Cancellations  

Why significant 

How our audit addressed the key audit matter 

Global travel restrictions imposed as a result of 
COVID-19 have impacted consumers’ ability to 
continue with their future travel arrangements. The 
Group has recognised a contract liability at the 30 
June 2021 in accordance with AASB15 Revenue from 
Contracts with Customers to constrain revenue 
recognised where it is highly probable that a 
significant reversal will occur in a future period due to 
cancellation of travel.  

We considered the recognition of revenue and variable 
constraint to be a key audit matter due to its financial 
significance to the Group’s revenue, the judgmental 
nature of forecasting the level of constraint, based on 
estimates of the volume of current bookings that may 
be cancelled in a future period, and the associated 
disclosure requirements of Australian Accounting 
Standards.  

The significant judgement and estimates associated 
with the constraint of revenue is disclosed in note A2 
of the financial report.  

Capitalisation of software intangible assets 

Our audit procedures included, but were not limited to: 

►  Developing an understanding of the process 

undertaken by the Group to identify revenue streams 
which are subject to material constraint due to COVID-
19 travel cancellations  

►  Testing underlying data generated to prepare the 
revenue constraint calculation and determining 
whether there was adequate support for the 
assumptions underlying the calculation 

►  Assessing the Group’s consideration of the sensitivity 
to a change in key assumptions that either individually 
or collectively would be required for a material change 
in the constraint recognised 

►  Assessing the completeness of revenue constraint 
recorded as at 30 June 2021 and for the year then 
ended and disclosure in Note A2 and F9 to the financial 
statements 

Why significant 

How our audit addressed the key audit matter 

Note A5 discloses the capitalised software intangible 
assets for the Group.  

Our audit procedures for capitalised software intangible 
assets included: 

The Group has had a number of significant IT projects 
with material costs capitalised in the current and prior 
years. Many of these projects include elements of 
cloud computing or software as a service (SaaS) 
arrangements which interface with various IT 
applications in the Flight Centre IT network. 

►  Assessing the appropriateness of the accounting 

policies, as set out in notes A5 and I(b) for compliance 
with the requirements of Australian Accounting 
Standards and the IFRIC agenda decision Configuration 
or customisation costs in a cloud computing 
arrangement 

In April 2021, the IFRS Interpretations Committee 
(IFRIC) issued an agenda decision for Configuration 
and Customisation Costs in a Cloud Computing 
Arrangement. Note I(b) discloses the Group’s 
consideration of the impact of IFRIC agenda decision 
and the retrospective change required to its 
accounting policy for configuration and customisation 
costs incurred in implementing SaaS arrangements. 

Due to the financial significance of the costs 
capitalised for the configuration or customisation of 
SaaS arrangements and the associated impact of the 
change in accounting policy on the Group’s financial 
statements, as disclosed in Note I(b) of the financial 
report, we consider this a key audit matter.  

►  Evaluating management’s application of the IFRIC 

agenda decision on cloud computing arrangements 
including inquiring of IT and legal personnel and review 
of a sample of the Group’s SaaS contractual 
agreements to determine whether the Group has 
control over the underlying software and intellectual 
property 

►  Testing a sample of software additions to assess the 

appropriateness of capitalisation under the 
requirements of Australian Accounting Standards 

►  Assessing the retrospective application of the change 
in accounting policy in accordance with Australian 
Accounting Standards and adequacy of disclosure in 
note I(b) of the financial statements 

A member firm of Ernst & Young Global Limited 
A member firm of Ernst & Young Global Limited 
Liability limited by a scheme approved under Professional Standards Legislation
Liability limited by a scheme approved under Professional Standards Legislation 

142 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

FCTG Financial Report 2021 for print.indd   142
FCTG Financial Report 2021 for print.indd   142

7/9/21   3:21 pm
7/9/21   3:21 pm

 
 
 
 
 
 
 
Information Other than the Financial Report and Auditor’s Report Thereon 

The directors are responsible for the other information. The other information comprises the 
information included in the Company’s 2021 Financial Report, other than the financial statements and 
our auditor’s report thereon. We obtained the Directors’ report and Tax transparency report 
(unaudited) that are to be included in the Annual Report, prior to the date of this auditor’s report, and 
we expect to obtain the remaining sections of the Annual Report after the date of this auditor’s report. 

Our opinion on the financial statements does not cover the other information and accordingly we do 
not express any form of assurance conclusion thereon, with the exception of the Remuneration Report 
and our related assurance opinion.  

In connection with our audit of the financial statements, our responsibility is to read the other 
information and, in doing so, consider whether the other information is materially inconsistent with 
the financial statements or our knowledge obtained in the audit or otherwise appears to be materially 
misstated.  

If, based on the work we have performed, we conclude that there is a material misstatement of this 
other information, we are required to report that fact. We have nothing to report in this regard. 

Responsibilities of the Directors for the Financial Report 

The directors of the Company are responsible for the preparation of the financial statements that 
gives a true and fair view in accordance with Australian Accounting Standards and the Corporations 
Act 2001 and for such internal control as the directors determine is necessary to enable the 
preparation of the financial report that gives a true and fair view and is free from material 
misstatement, whether due to fraud or error. 

In preparing the financial statements, the directors are responsible for assessing the Group’s ability to 
continue as a going concern, disclosing, as applicable, matters relating to going concern and using the 
going concern basis of accounting unless the directors either intend to liquidate the Group or to cease 
operations, or have no realistic alternative but to do so. 

Auditor's Responsibilities for the Audit of the Financial Report 

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole 
is free from material misstatement, whether due to fraud or error, and to issue an auditor’s report 
that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee 
that an audit conducted in accordance with the Australian Auditing Standards will always detect a 
material misstatement when it exists. Misstatements can arise from fraud or error and are considered 
material if, individually or in the aggregate, they could reasonably be expected to influence the 
economic decisions of users taken on the basis of this financial statements. 

As part of an audit in accordance with the Australian Auditing Standards, we exercise professional 
judgment and maintain professional scepticism throughout the audit. We also: 

• 

Identify and assess the risks of material misstatement of the financial statements, whether due 
to fraud or error, design and perform audit procedures responsive to those risks, and obtain 
audit evidence that is sufficient and appropriate to provide a basis for our opinion. The risk of 
not detecting a material misstatement resulting from fraud is higher than for one resulting from 
error, as fraud may involve collusion, forgery, intentional omissions, misrepresentations, or the 
override of internal control. 
A member firm of Ernst & Young Global Limited 
A member firm of Ernst & Young Global Limited 
Liability limited by a scheme approved under Professional Standards Legislation
Liability limited by a scheme approved under Professional Standards Legislation 

FCTG Financial Report 2021 for print.indd   143
FCTG Financial Report 2021 for print.indd   143

7/9/21   3:21 pm
7/9/21   3:21 pm

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

143

 
 
 
 
 
 
• 

• 

• 

• 

• 

Obtain an understanding of internal control relevant to the audit in order to design audit 
procedures that are appropriate in the circumstances, but not for the purpose of expressing an 
opinion on the effectiveness of the Group’s internal control.  

Evaluate the appropriateness of accounting policies used and the reasonableness of accounting 
estimates and related disclosures made by the directors. 

Conclude on the appropriateness of the directors’ use of the going concern basis of accounting 
and, based on the audit evidence obtained, whether a material uncertainty exists related to 
events or conditions that may cast significant doubt on the Group’s ability to continue as a going 
concern. If we conclude that a material uncertainty exists, we are required to draw attention in 
our auditor’s report to the related disclosures in the financial statements or, if such disclosures 
are inadequate, to modify our opinion. Our conclusions are based on the audit evidence 
obtained up to the date of our auditor’s report. However, future events or conditions may cause 
the Group to cease to continue as a going concern.  

Evaluate the overall presentation, structure and content of the financial statements, including 
the disclosures, and whether the financial statements represent the underlying transactions and 
events in a manner that achieves fair presentation. 

Obtain sufficient appropriate audit evidence regarding the financial information of the entities 
or business activities within the Group to express an opinion on the financial statements. We are 
responsible for the direction, supervision and performance of the Group audit. We remain solely 
responsible for our audit opinion. 

We communicate with the directors regarding, among other matters, the planned scope and timing of 
the audit and significant audit findings, including any significant deficiencies in internal control that we 
identify during our audit. 

We also provide the directors with a statement that we have complied with relevant ethical 
requirements regarding independence, and to communicate with them all relationships and other 
matters that may reasonably be thought to bear on our independence, and where applicable, actions 
taken to eliminate threats or safeguards applied. 

From the matters communicated to the directors, we determine those matters that were of most 
significance in the audit of the financial statements of the current year and are therefore the key audit 
matters. We describe these matters in our auditor’s report unless law or regulation precludes public 
disclosure about the matter or when, in extremely rare circumstances, we determine that a matter 
should not be communicated in our report because the adverse consequences of doing so would 
reasonably be expected to outweigh the public interest benefits of such communication. 

A member firm of Ernst & Young Global Limited 
A member firm of Ernst & Young Global Limited 
Liability limited by a scheme approved under Professional Standards Legislation
Liability limited by a scheme approved under Professional Standards Legislation 

144 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

FCTG Financial Report 2021 for print.indd   144
FCTG Financial Report 2021 for print.indd   144

7/9/21   3:21 pm
7/9/21   3:21 pm

 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
Report on the Audit of the Remuneration Report 

Opinion on the Remuneration Report 

We have audited the Remuneration Report included in directors' report for the year ended 30 June 
2021. 

In our opinion, the Remuneration Report of Flight Centre Travel Group Limited for the year ended 30 
June 2021, complies with section 300A of the Corporations Act 2001. 

Responsibilities 

The directors of the Company are responsible for the preparation and presentation of the 
Remuneration Report in accordance with section 300A of the Corporations Act 2001. Our 
responsibility is to express an opinion on the Remuneration Report, based on our audit conducted in 
accordance with Australian Auditing Standards. 

Ernst & Young 

Ric Roach 
Partner 
Brisbane 
26 August 2021 

A member firm of Ernst & Young Global Limited 
A member firm of Ernst & Young Global Limited 
Liability limited by a scheme approved under Professional Standards Legislation
Liability limited by a scheme approved under Professional Standards Legislation 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

145

FCTG Financial Report 2021 for print.indd   145
FCTG Financial Report 2021 for print.indd   145

7/9/21   3:21 pm
7/9/21   3:21 pm

 
 
 
 
 
 
 
 
 
 
 
  
 
 
SHAREHOLDER INFORMATION

The shareholder information set out below was applicable at 2 August 2021.

(A)  DISTRIBUTION OF EQUITY SECURITIES

NUMBER OF SHARES

1-1,000

1,001-5,000

5,001-10,000

10,001-100,000

100,001 and over

There were 45 holders of less than a marketable parcel of ordinary shares.

(B)  EQUITY SECURITY HOLDERS

TWENTY LARGEST QUOTED EQUITY SECURITY HOLDERS

NAME
Gainsdale Pty Ltd1
Gehar Pty Ltd1
James Management Services Pty Ltd1
State Street Global Advisors
Paradice Investment Mgt
Vanguard Group
Lazard Asset Mgt
Spheria Asset Mgt
Fidelity Institutional Asset Mgt
Vanguard Investments Australia
Yarra Capital Mgt
Goldman Sachs Asia
Dimensional Fund Advisors
Selector Funds Mgt
BlackRock Investment Mgt (Australia) - Index
Private Clients of LGT Bank in Liechtenstein AG
Macquarie Asset Mgt
BlackRock Investment Mgt - Index
Optar Capital
Fidelity Investments

 1 Substantial holder (including associate holdings) in the company 

DEED OF PRE-EMPTION

NUMBER OF 
SHAREHOLDERS

87,049

16,095

1,810

936

51

105,941

PERCENTAGE OF 
ISSUED SHARES
8.3%
7.7%
6.5%
2.4%
2.1%
2.0%
1.9%
1.7%
1.6%
1.5%
1.2%
1.0%
1.0%
0.8%
0.8%
0.7%
0.7%
0.7%
0.7%
0.7%
44.0%

NUMBER HELD
16,588,889
15,259,740
12,884,195
4,848,096
4,245,576
3,966,401
3,813,477
3,381,109
3,140,694
3,066,005
2,352,049
1,945,873
1,911,915
1,670,613
1,558,357
1,492,121
1,440,902
1,415,210
1,385,193
1,374,065
87,740,480

Gainsdale Pty Ltd, Gehar Pty Ltd and James Management Services Pty Ltd are party to a “deed of pre-emption” initially 
issued 5 October 1995, amended 19 June 2018 and amended 15 May 2020, which binds each of the parties to give first 
right of refusal on the purchase of shares in the company. The deed automatically terminates if the parties collectively 
hold less than 15% (2020: 15%) of the total issued share capital of FLT at any time. 

ORDINARY SHARES VOTING RIGHTS

On a show of hands, every member present at a meeting in person or by proxy shall have one vote. Upon a poll, each 
share shall have one vote. Options and performance rights have no voting rights.

ON-MARKET BUY-BACKS

FLT does not currently have an on-market buy-back scheme in operation. 

146 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

FCTG Financial Report 2021 for print.indd   146
FCTG Financial Report 2021 for print.indd   146

7/9/21   3:21 pm
7/9/21   3:21 pm

TAX TRANSPARENCY REPORT (UNAUDITED) 

As one of the world’s largest travel agency groups FLT is committed to being a responsible corporate taxpayer. The Board 
has therefore chosen to provide additional disclosure of tax information as recommended by the Board of Taxation’s 
Voluntary Tax Transparency Code. FLT is classified as a ‘large business’ for the purposes of the Tax Transparency Code 
and has therefore chosen to disclose the following information in this annual report: 

•  Tax policy, strategy and governance summary
•  Reconciliation of accounting profit to tax expense
•  Reconciliation of income tax expense and income tax payable
•  Identification of material temporary and non-temporary differences
•  Accounting effective company tax rates for Australian and global operations
•  Tax contribution summary for corporate taxes paid
•  Information about international related party dealings

TAX POLICY, STRATEGY AND GOVERNANCE STATEMENT

APPROACH TO RISK MANAGEMENT AND GOVERNANCE ARRANGEMENTS
FLT operates under a Tax Risk Management and Governance Policy, which is approved by the Board Audit committee and 
sets out FLT’s commitment to managing its global tax obligations. It is consistent with the Australian Taxation Office (ATO) 
and the Organisation for Economic Co-operation and Development (OECD)’s recommendations for tax risk management 
and governance, as well as being consistent with FLT’s overarching Risk Management Policy.

FLT’s Tax Risk Management and Governance Policy includes formal tax policies and procedures that are reviewed and 
updated at least annually. FLT has appropriate systems, processes and controls in place to identify, evaluate, mitigate, 
monitor and report on tax risks.

ATTITUDE TOWARDS TAX PLANNING AND ACCEPTED LEVEL OF RISK IN RELATION TO TAXATION
FLT takes a conservative approach to tax risk, and the management of tax risk will be balanced with FLT’s objective 
to create and safeguard shareholder value. Where there is a choice between an aggressive tax position and a more 
conservative position, FLT will take the more conservative approach. That is, FLT aims for certainty on tax positions 
it adopts but where tax law is unclear or subject to interpretation, written advice or confirmation will be sought as 
appropriate.

As a global travel business, FLT has entities in many jurisdictions around the world, including some considered low, or no 
tax according to the OECD. These businesses are purely established to support the ordinary business operations of FLT in 
those countries.

APPROACH TO ENGAGEMENT WITH THE ATO AND OTHER REVENUE AUTHORITIES
FLT’s tax philosophy is based on an open, co-operative and transparent relationship with the Revenue Authorities. 
FLT maintains good relationships with the ATO and other revenue authorities. Openness, honesty and transparency 
is paramount in all dealings with the tax authorities and other relevant bodies, with the aim of minimising the risk of 
challenge, dispute or damage to FLT’s credibility.

FLT is aware of and, where appropriate, effectively uses the services and compliance products offered by the revenue 
authorities to reduce its tax risks and compliance costs (e.g. private ruling process, electronic lodgement, tax portal 
etc). 

The ATO recently completed a Streamlined Assurance Review of FLT, to obtain confidence that the right amount of tax is 
being paid by FLT. The ATO’s final report was recently issued, confirming that following an open and wholesome review 
process, no material risks were identified and no further actions will be taken by the ATO. Further, the ATO commended 
FLT on its voluntary registration as a signatory to the Board of Taxation’s voluntary Tax Transparency Code.

FCTG Financial Report 2021 for print.indd   147
FCTG Financial Report 2021 for print.indd   147

7/9/21   3:21 pm
7/9/21   3:21 pm

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

147

 
TAX TRANSPARENCY REPORT (UNAUDITED) CONTINUED

INCOME TAX EXPENSE

I. 

INCOME TAX (CREDIT) / EXPENSE

Current tax

Deferred tax

Adjustments for current tax of prior periods

Income tax (credit) / expense

Deferred income tax (benefit) / expense included in income tax comprises:

(Increase) / decrease in deferred tax assets                                                   

Increase / (decrease) in deferred tax liabilities                                                

Numerical reconciliation of income tax to prima facie tax (receivable) / payable

(Loss) / Profit before income tax (credit) / expense

Tax at the Australian tax rate of 30% (2020 - 30%)

Tax effect of amounts in calculating taxable income:

Non-deductible / (assessable) amounts

Deductible / non-assessable amounts

Intangibles

Investments

Share based payments

Property, plant and equipment

Changes in tax rate

Other amounts

Tax losses not recognised

Tax losses recognised

Effect of different tax rates on overseas income

Under / (over) provision of prior year’s income tax

2021 
$’000

(50,088)

(116,519)

(1,647)

2020 
$’000 
RESTATED1

(35,839)

(152,966)

2,447

(168,254)

(186,358)

(89,499)

(27,020)

(156,630)

3,664

(116,519)

(152,966)

(601,710)

(180,513)

(848,586)

(254,576)

60,766

(67,774)

(113)

985

(4,401)

5,146

314

(7,303)

12,051

(2,508)

19,433

13,385

3,252

201

136

(6,653)

(192,893)

(215,279)

9,477

(2,438)

19,247

(1,647)

24,639

10,549

-

15,925

2,447

28,921

Income tax (credit) / expense

(168,254)

(186,358)

II.  AMOUNTS RECOGNISED DIRECTLY IN EQUITY  

Aggregate current and deferred tax arising in the reporting period and not recognised in net profit or loss and other 
comprehensive income is directly debited or credited to equity. 

Net deferred tax - (credited) / debited directly to equity 

Capital raising

Equity component of convertible note

NOTE

D4

B5

2021 
$’000

-

16,255

2020 
$’000

(6,804)

-

148 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

FCTG Financial Report 2021 for print.indd   148
FCTG Financial Report 2021 for print.indd   148

7/9/21   3:21 pm
7/9/21   3:21 pm

 
INCOME TAX PAID AND INCOME TAX PAYABLE

III.  TAX EXPENSE / (INCOME) RELATING TO ITEMS OF OTHER COMPREHENSIVE INCOME

Cash flow hedges

Net investment hedge

Total tax (credit) / expense relating to items of other  
comprehensive income

NOTES

F11

F11

IV.  UNRECOGNISED POTENTIAL DEFERRED TAX ASSETS

Unused tax losses for which no deferred tax asset has been recognised 
(non-capital)

Temporary differences relating to brand name impairment (capital) and 
other intangibles

Investments

Lease & decommissioning

Other

Potential tax benefit at 30% (2020 - 30%)

2021 
$’000

68

961

1,029

2020 
$’000 
RESTATED1

(52)

(437)

(489)

80,006

46,183

41,919

46,590

605

3,556

172,676

51,803

48,871

48,512

8,926

4,958

157,450

47,235

Unrecognised tax losses in 2021 were incurred by entities in Australia, Canada, Costa Rica, Denmark, Dominican Republic, 
Finland, Germany, Hong Kong, Indonesia, Malaysia, Mexico, Norway, Singapore, Sweden, Thailand, USA and Vietnam 
(2020: Indonesia, Sweden, Germany, Thailand, Mexico, Dominican Republic, Vietnam, Costa Rica and Norway). These 
losses have varying expiry dates from 2022 through to indefinite carry forward.

I. 

CALCULATION OF CURRENT TAX EXPENSE

Current income tax (credit) / expense of current period

Adjustments for current tax of prior periods

Current income tax (credit) / expense

II.  RECONCILIATION OF INCOME TAX EXPENSE TO INCOME TAX PAID AND PAYABLE

Net current tax liability/(receivable) at the beginning of the period

Less income tax received / (paid)

Current income tax (credit) / expense

Net current tax liability/(receivable) at the end of the period

NOTES

F12

F12

(i)

2021 
$’000

(50,088)

(1,647)

(51,735)

(57,441)

28,155

(51,735)

(81,021)

2020 
$’000

(35,839)

2,447

(33,392)

(1,683)

(22,366)

(33,392)

(57,441)

FCTG Financial Report 2021 for print.indd   149
FCTG Financial Report 2021 for print.indd   149

7/9/21   3:21 pm
7/9/21   3:21 pm

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

149

TAX TRANSPARENCY REPORT (UNAUDITED) CONTINUED

EFFECTIVE COMPANY TAX RATES

Effective tax rate - Australia

Effective tax rate - Global

2021 
%

37.67%

27.96%

2020 
%

24.88%

22.04%

Primarily, the difference between the Australian corporate tax rate of 30% and FLT’s effective tax rate is being driven by 
impairments of investments in subsidiaries and associates, goodwill, software and intangibles. Other main contributors 
are the effect of global tax rate differences. 

TAX CONTRIBUTION SUMMARY

2021

AUSTRALIA

OTHER 
COUNTRIES

TOTAL AUSTRALIA

Taxes paid by/on behalf of FLT

Corporate income tax

Employment taxes (payroll tax, FBT)

Withholding taxes

Other taxes

Taxes collected on behalf of others

GST/VAT (collected and remitted)

GST/VAT (paid but reclaimed)

PAYG/PAYE/salary withholding

Total Tax Contribution

  $‘000

(2,600)

8,889

876

-

12,706

(24,482)

77,719

73,108

15,645

1,206

(5,087)

14,880

(16,821)

80,027

62,213

$‘000

$‘000

(27,637)

(30,237)

$‘000

1,000

32,270

1,896

-

24,534

2,082

(5,087)

27,586

(41,303)

157,746

36,112

(52,672)

142,070

135,321

160,676

2020

OTHER 
COUNTRIES

$‘000

17,565

52,590

1,905

2,438

61,870

(54,445)

129,529

211,452

TOTAL

$‘000

18,565

84,860

3,801

2,438

97,982

(107,117)

271,599

372,128

150 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

FCTG Financial Report 2021 for print.indd   150
FCTG Financial Report 2021 for print.indd   150

7/9/21   3:21 pm
7/9/21   3:21 pm

TAX CONTRIBUTION SUMMARY (CONTINUED)

TOTAL TAX CONTRIBUTION BY COUNTRY

2021

2020

2020

South Africa
2% 
France
2% 

India 3%

United Kingdom
7% 

2021

United States
14%

Canada 9%

South Africa
2% 
France
2% 

India 3%

Canada 9%

United Kingdom
7% 

United States
14%

Mexico
1% 

Other 7%

Mexico
1% 

United Kingdom
14% 
2020

South Africa
1% 

France
United Kingdom
2% 
14% 

India 3%

South Africa
1% 

France
2% 

Canada 10%

United States
19%

United Kingdom
14% 

2020

South Africa
1% 

Mexico
1% 

France
2% 
United States
19%

United Kingdom
14% 

Other 8%

India 3%
South Africa
1% 

Canada 10%

France
2% 

Mexico
1% 

Other 8%

United States
19%

United States
19%

Other 7%

India 3%

India 3%

Australia
54% 

Canada 10%

Canada 10%

Australia
43% 

Australia
43% 

2021

Australia
54% 

Employment taxes 
(payroll tax, FBT)13% 

TOTAL TAX CONTRIBUTION BY TAX TYPE

Withholding taxes
1% 

2021

Employment taxes 
(payroll tax, FBT)13% 

Withholding taxes
1% 

Australia
43% 

2020

2020

Australia
43% 

Corporate 
income tax
19% 

2020

Employment 
2020
taxes (payroll 
tax, FBT)14% 

Corporate 
income tax
19% 

Employment 
taxes (payroll 
tax, FBT)14% 

Withholding taxes
1% 

PAYG/PAYE 
salary withholding
86%

PAYG/PAYE 
salary withholding
86%

PAYG/PAYE 
salary withholding
66%

PAYG/PAYE 
salary withholding
66%

Withholding taxes
1% 

PAYG/PAYE 
salary withholding
66%

PAYG/PAYE 
salary withholding
66%

FCTG Financial Report 2021 for print.indd   151
FCTG Financial Report 2021 for print.indd   151

7/9/21   3:21 pm
7/9/21   3:21 pm

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP 

151

TAX TRANSPARENCY REPORT (UNAUDITED) CONTINUED

RELATED PARTY TRANSACTIONS

FLT has international related party dealings with its subsidiaries when it is in the best interests of FLT to do so, these 
dealings are conducted following the arm’s length principle as required by Australian taxation law and international 
taxation norms. FLT maintains contemporaneous transfer pricing documentation supporting the pricing of related party 
dealings in accordance with Australian tax legislation and the OECD Transfer Pricing Guidelines.

The key international related party dealings which have a material impact on FLT’s Australian taxable income are listed 
below.

KEY INTERNATIONAL  
RELATED PARTY DEALINGS

DESCRIPTION

Royalties

Services

Loans

Dividends

FLT licences its brand names, trademarks and other intellectual property to its 
overseas subsidiaries. FLT subsidiaries may own other brand names, trademarks and 
intellectual property.

FLT’s head office is located in Brisbane, Australia as the company was founded in 
Australia and its largest operations are in Australia. Accordingly, there are a number 
of specialist teams located at the FLT headquarters which provide services to the 
overseas subsidiaries. In addition overseas subsidiaries also provide services to FLT.

FLT has loans to and from its overseas subsidiaries.

FLT receives dividends from overseas subsidiaries.

Group Cost and Income 
Allocations

FLT and its overseas subsidiaries may enter into global contracts with suppliers  
and / or customers for which income and / or expenses may be allocated amongst 
the group.

152 

FINANCIAL REPORT 2021 FLIGHT CENTRE TRAVEL GROUP

FCTG Financial Report 2021 for print.indd   152
FCTG Financial Report 2021 for print.indd   152

7/9/21   3:21 pm
7/9/21   3:21 pm

FCTG Annual Report 2021 Cover Final.indd   6
FCTG Annual Report 2021 Cover Final.indd   6

2/9/21   4:16 pm
2/9/21   4:16 pm

F
L
I
G
H
T
C
E
N
T
R
E
T
R
A
V
E
L
G
R
O
U
P
L
I
M
T
E
D

I

A
N
N
U
A
L
R
E
P
O
R
T
2
0
2
1

OUR PURPOSE:

TO OPEN UP THE WORLD  
FOR THOSE WHO WANT TO SEE

FCTG Annual Report 2021 Cover Final.indd   1
FCTG Annual Report 2021 Cover Final.indd   1

2/9/21   4:16 pm
2/9/21   4:16 pm