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FlexiGroup Limited
Annual Report 2018

FXL · ASX Financial Services
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FY2018 Annual Report · FlexiGroup Limited
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Annual Report
2018

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FlexiGroup Annual Report 2018

3

CONTENTS

About this report

The 2018 Annual Report is a full report on  
FlexiGroup’s operational and financial performance  
for the financial year ended 30 June 2018.

In this report unless otherwise stated references  
to ‘FlexiGroup’ the ‘Group’, ‘we’, ‘us’ and ‘our’ refer  
to FlexiGroup Limited, listed on the ASX as FXL.

PERFORMANCE HIGHLIGHTS 004 
CHAIRMAN’S & CEO’S REPORT 009
EXECUTIVE TEAM 014 
DIRECTORS’ REPORT 018
CORPORATE GOVERNANCE STATEMENT 069 
SUSTAINABILITY REPORT 071 
AUDITOR’S INDEPENDENCE DECLARATION 078 
ANNUAL FINANCIAL STATEMENTS 079 
DIRECTORS’ DECLARATION 128 
INDEPENDENT AUDITOR’S REPORT 129
SHAREHOLDER INFORMATION 138 
CORPORATE DIRECTORY 140

 
44

FlexiGroup Annual Report 2018

Performance Highlights

5

PERFORMANCE HIGHLIGHTS

Results at upper end of guidance 
while investing for growth.

$

$88.2M

Cash NPAT - A solid result at 
upper end of guidance

$2,383M

Closing Receivables, growth of 10%

1M+

Customers, growth of 5%

17%

Volume growth of $2,284m 
substantially driven by the  
Cards businesses

Cash NPAT1 $88.2m, down 5% 

$85.0m
FY14

$90.1m
FY15

$94.1m
FY16

$93.0m
FY17

$88.2m
FY18

Statutory net (loss)/profit after tax ($10.3m), down 112%

$57.6m
FY14

$82.7m
FY15

$50.2m
FY16

$87.4m
FY17

($10.3m)
FY18

Volume $2,284m, up 17%

34%

Growth in AU Cards  
receivables to $644m

7.7¢

Annual dividend payout of 7.7 cents 
per share (fully franked)

$1,083m
FY14

$1,136m
FY15

$1,268m
FY16

$1,952m
FY17

$2,284m
FY18

Receivables and loans2 $2,383m, up 10% 

FY14 - 28.00 cents

FY15 - 28.70 cents

FY16 - 27.20 cents

FY17 - 25.00 cents

FY18 - 23.60 cents

Cash NPAT1 per share 
23.6 cents, down 6%

FY14 - 16.50 cents

FY15 - 17.75 cents

FY16 - 14.50 cents

FY17 - 7.70 cents

FY18 - 7.70 cents

Dividends per share  
7.70 cents, flat

FY14 - 22.70%

FY15 - 22.70%

FY16 - 18.40%

FY17 - 14.50%

FY18 - 13.60%

Cash ROE3 13.6%,  
down 0.9% 

1 Cash NPAT is defined as statutory profit after tax, adjusted for the  
after tax effect of material infrequent items that the CEO and Board 
believe do not reflect ongoing operations of the Group and  
amortisation of acquired intangible assets

2 Receivables and loans excludes provision for doubtful debts, 
unamortised transaction costs and other debtors

$1,318m
FY14

$1,428m
FY15

$1,874m
FY16

$2,168m
FY17

$2,383m
FY18

3 RoE - Return on Equity is Cash NPAT as a percentage of  
average Equity

6

FlexiGroup Annual Report 2018

7

FLEXIGROUP’S YEAR HAS 
BEEN CHARACTERISED 
BY STRONG INVESTMENT 
WITHIN THE FRAMEWORK 
OF OUR THREE STRATEGIC 
PILLARS OF GROW, 
DIGITISE AND OPTIMISE.

— ANDREW ABERCROMBIE

8

FlexiGroup Annual Report 2018

Chairman’s & CEO’s Report

9

CHAIRMAN’S & CEO’S REPORT 

Strong performance for FY18

FlexiGroup’s year has been characterised by strong investment 

within the framework of our three strategic pillars; Grow, Digitise 

and Optimise. We have built digital solutions that simplify and 

improve interactions with our buyers and sellers and we have 

delivered organic customer and retailer growth which is the 

fundamental driver of our shareholder value.  

This year the Group has seen active customers grow 5% to 

exceed 1 million and an 8% growth in retailers to over 46,000 

across a diverse range of industries. Offering multiple products, 

we have a broad reach across a complex regulatory landscape 

and must ensure that our systems deliver responsible lending 

practices that meet a heightening regulatory environment.  

Never has it been more important to consolidate and simplify to 

ensure we are transparent, compliant, responsive and adaptable 

to change.  

Group performance

• 

Against a backdrop of significant internal activity, the Board is 

After Tax of $10.3 million. 

17% to $2.284 billion. A solid result driven by:

excluding restructuring costs of $2.5 million.  

impairment, intangible asset write-off and provision for 

(volume growth of 39% in AU Cards and 12% in NZ Cards)

announced in February) and after accounting for goodwill 

continued strong performance from the Cards businesses 

reported FY18 Cash NPAT of $88.2 million or $90.7 million 

Following the retirement of the consumer lease product (as 

pleased to achieve a result at the upper end of guidance with 

customer remediation, FlexiGroup reported a Statutory Loss 

Receivables grew by 10% to $2.383 billion and volume grew by 

8
1
0
organisation well prepared to meet regulatory requirements.  2

focus, while meeting challenging timelines across a number of 

initiatives. Simplifying and improving the way we interact with 

The Board would like to thank our staff for their results driven 

our buyers and sellers has been at the forefront of our growth 

volume growth in AU Commercial of 57% as the investment 

The Group initiatives ensure we are a leaner, more efficient 

to develop and digitise managed services delivers results 

strategy as is apparent in the segment initiatives below.  

volume growth of 3% which accelerated in the second  

Early stage digital enhancements in Certegy delivered 

and provides growth momentum

half to 10%  

• 

• 

10

FlexiGroup Annual Report 2018

Chairman’s & CEO’s Report

11

Segment initiatives

the renegotiation of key supplier contracts

• 

Significant progress was made on the digitisation of the 

•  Maximised the efficiency of funding structures, delivering 

Certegy front-end platform with 60% of contracts now settling 

improvement in all funding facilities with increased size and 

using the paperless, digital process

• 

Retirement of the original FlexiRent product, resulting in the 

lower margins. $500 million of term securitisation facilities 

were issued providing strong diversity at improved margins

impairment of goodwill and other intangible assets

• 

Readied the business for the introduction of AASB9 accounting 

• 

Introduced Lisa, the first consumer lease in market to meet a 

number of government panel recommendations. Delivered 

treatment with a significant body of work with Ernst & Young (EY) 

in the design and build of AASB9 compliant models

digitally with a much improved customer value proposition 

•  Development of a Group shared services model with integrated 

across price, features and end of term

functions implemented across Legal, Finance and HR with 

• 

The AU Commercial, Managed Services digital platform went 

further integrations in FY19

live, facilitating the signing of three key programme partners 

•  Developed group wide CRM and centralised data analytics 

driving significant volume growth during the second half of the 

capability to be fully realised in FY19 

year. The platform was also launched in NZ

• 

The SKYE Mastercard (with Motion Code™) was developed, 

Strong credit decisioning, impairment costs stable

integrating 3,500 sellers and replacing the Australian Once and 

Lombard cards. The Cards platform is providing economies of 

scale in both AU and NZ with an improved application process 

and a plan to retire legacy systems in the future

• 

An enhanced online application process launched for NZ Cards 

While impairments remained stable at 3% of average net 

receivables, impairment losses increased by 6%. On a segment 

basis impairment losses have generally reduced through improved 

recoveries, strong credit decisioning and as new products (Lisa and 
Managed Services) appeal to a lower risk customer profile. These 

in Q4 is showing early indicative growth of 25% in cards issued 

gains have been offset as volume growth pressures in AU Cards 

with activation rates showing a strong uplift, which is driving 

impacted and led to underinvestment in collection resources.  

increased card spend

Management have taken action and early cycle delinquencies are 

• 

Rolled out Flexi-Fi in Ireland, a digital offering that replaces the 

showing improvement with further gains expected from a rebuild of 

original FlexiRent product, broadening our seller reach and 

later stage debt management and recoveries processes.

delivering greater customer value. Following significant 

investment, we have seen high growth and the business is on 

Capital management

track to be profitable in FY19

Group initiatives

FlexiGroup declared a fully franked final dividend of 3.85c per share 

bringing the year’s total dividend to 7.70c per share which is 

equivalent to last year. This dividend is in-line with the first half 

•  Heightened our regulatory, risk and compliance focus, 

payout and remains within the Group’s stated payout ratio of 

identifying past issues for remediation while proactively 

30-40% of Cash NPAT.

engaging with our regulators to future proof our responsible 

lending practices

The Board remained focused on reducing corporate debt which this 

year decreased $22 million and gearing reduced from 53% to 36%.  

• 

Introduced a cost management programme of works which has 

We are building a sustainable capital model and reducing leverage 

generated $8 million in annual run rate savings from initiatives 

despite strong balance sheet growth. Additionally, we are well 

such as the implementation of a new cost management 

funded for growth with significant funding facility headroom.

platform, tightened policies on discretionary expenditure and 

WE HAVE BUILT DIGITAL 
SOLUTIONS THAT 
SIMPLIFY AND IMPROVE 
INTERACTIONS WITH OUR 
BUYERS AND SELLERS 
AND WE HAVE DELIVERED 
ORGANIC CUSTOMER AND 
RETAILER GROWTH WHICH 
IS THE FUNDAMENTAL 
DRIVER OF OUR 
SHAREHOLDER VALUE. 

12

FlexiGroup Annual Report 2018

Chairman’s & CEO’s Report

13

Impact of AASB9

Outlook

Accounting standard AASB9 Financial Instruments will be adopted 

The Board believes FlexiGroup is well positioned for growth as 

on 1 July 2018 and will increase our provision for doubtful debts by 

Certegy, Cards, our Irish business and AU Commercial provide 

$82 million as the credit provision policy moves from one based on 

volume growth momentum for FY19. AU Consumer Lease volume 

incurred loss to one based on expected loss. A transition 

growth is expected to be flat as channel disruption in the first half is 

adjustment will be recorded against FY19 opening balance sheet 

likely following the removal of the FlexiRent product, the 

retained earnings.

introduction of Lisa and as the remaining brands continue to 

The AASB9 accounting treatment has the effect of front-loading the 

rationalise into Smartway.  

provisioning by providing for full lifetime expected loss at customer 

While Australia and New Zealand are the major focus we will 

origination and the impact is most significant on rapidly growing 

continue to build our Ireland business as we leverage the Flexi-Fi 

portfolios such as AU Cards and AU Commercial and as a result loss 

product to grow the existing merchant and customer base to deliver 

provision coverage rates will increase.

FY19 profit.

Management and Board changes

As we capitalise on our technology, funding and distribution 
strengths, we will continue to consolidate platforms, refine funding 

Towards the end of the financial year the Group’s Chief Executive 

structures and integrate group functions, to deliver a material 

Officer, Symon Brewis-Weston resigned after almost three years 

earnings upside. We will also be focussing on making our customer 

with the Group. Symon made significant progress in refocusing the 

business and creating a robust platform for the future, along with 

building a strong and dedicated management team. The Board 

interface and offerings best in market in response to monoline 
fintechs that have evolved over the last few years. For the Group  
we expect to see profit growth supported by: 

would like to thank him for his significant contribution to 

FlexiGroup’s results and wish him well in his future endeavours. 

Our new Chief Executive, Rebecca James commences on 2 October 

and brings significant experience in the financial services sector and 

in building consumer brands gained from her time as the Chief 

Marketing and Enterprise Officer at Prospa and as Chief Marketing 

Officer at ME Bank. The Board was particularly impressed by her 

ability to create and commercialise innovative digital solutions in 

financial services together with a track record of driving strong 

customer growth and managing strategic partnerships.

For the intervening period, between Symon’s departure and 

Rebecca’s commencement, the Board has appointed Ross Aucutt 

(the Group’s Chief Financial Officer) as acting Chief Executive 

Officer and thanks him for his leadership during this period.

Christine Christian was recently appointed to the role of Deputy 

Chair of the Board. Christine has been a Director since 2016 and has 

made an outstanding contribution to all matters before the Board, 

but particularly FlexiGroup’s strategic direction. We have  

benefitted from her extensive domestic and international financial 

services experience both as a former executive and as a  

Non-Executive Director.

During the year the Board was strengthened by the appointment in 

May of Carole Campbell as an Independent Non-Executive Director. 

We are fortunate to attract someone of Carole’s calibre as she brings 
over 30 years’ experience in senior finance and treasury roles 

across multiple industries, and her skills will be invaluable in her role 

as Chair of the Audit Committee.

Following the appointment of Rebecca and Carole, FlexiGroup is 

particularly proud of the Board’s diversity and excellent mix of  

skills as we focus on the next stage of FlexiGroup’s growth in the 

financial services market.

• 

• 

• 

• 

• 

Certegy growth 

Increasing mix of interest bearing receivables in AU Cards

Continued leverage of product and digital initiatives delivered 

in 2H FY18

Centralised marketing to leverage investment & capability

Enhanced AU Cards collections capability and the development 

of strategic options for AU collections

• 

Integration of shared service functions across locations, cost 

control and funding efficiencies

The imminent arrival of our new Chief Executive Officer, Rebecca 

James, will deliver a new momentum to the Company as we 

continue to execute our strategy of investing for growth.

On behalf of the Board, we would like to thank shareholders for their 

continued support, sellers for their support of new products and 

processes and our staff for their commitment and ongoing efforts.

Andrew Abercrombie  
Chairman   

Ross Acutt
 Acting Chief Executive Officer

Sydney  

26 September 2018 

 
 
 
 
 
14

FlexiGroup Annual Report 2018

Executive Team

15

EXECUTIVE TEAM

FlexiGroup’s strong and effective executive leadership team 

underpins our success. With a focus on supporting our people to build 

a stronger business, these individuals are industry professionals with 

deep experience in finance, technology, product, and risk.

M
A
E
T

E
H
T

RO SS  AUCU TT 
 Acting Chief Executive Officer  
(until 2 October 2018) and  
Chief Financial Officer  

Ross has over 20 years of international 
financial services experience. He has 
held senior finance management roles 
in large and complex global financial 
institutions covering finance, treasury, 
M&A and capital markets with Royal 
Bank of Scotland Group plc, Westpac 
Banking Corporation and Barclays 
PLC in both London and Sydney.

Prior to joining FlexiGroup in January 
2017, Ross was Group Treasurer at 
Latitude Financial Services where he 
was responsible for creating a treasury 
function, including ground breaking 
funding programmes, interest rate 
and FX risk management and 
governance forums reporting to the 
Board of Directors.

VERITY GILPIN 
General Manager Consumer

CHRIS LAMERS 
Chief Executive Officer, NZ

KEN  R ICH AR D S 
General Manager - Commercial

Verity joined Flexigroup in 2016 and  
is responsible for leading the sales 
teams across all products for the 
Consumer business in Australia.

Prior to joining FlexiGroup, Verity was 
General Manager at Commonwealth 
Bank leading a large sales team of 
specialists across Asset Finance, 
Trade Finance, Receivables Finance 
and Transaction Banking nationally. 

She is a Chartered Accountant and 
has over 18 years of senior 
management experience in sales, 
business development, corporate 
restructured and finance with GE 
Commercial Finance, Ernst & Young 
and Deutsche Bank in Australia  
and the UK.

Chris joined the FlexiGroup team in 
April 2017 as CEO of FlexiGroup NZ. 
He brings a strong marketing, sales 
and innovation background to 
FlexiGroup. Previous roles include 
more than three years as Sovereign’s 
chief marketing officer, where Chris 
undertook a number of significant 
developments, including establishing 
an online sales channel, customer 
engagement programmes and data 
analytics functions. 

He was previously with Loyalty New 
Zealand (Fly Buys), first as head of 
marketing, then as head of customer 
engagement (incorporating marketing 
and sales) and lastly as Interim CEO. 

In that time, he re-launched the Fly 
Buys brand, developed and launched 
a partnership with Air NZ Airpoints, 
and led the implementation of 
marketing strategies that grew both 
membership numbers and revenue 
while reducing marketing costs. 

Ken has over 20 years’ experience in 
financial services. Prior to joining 
FlexiGroup, Ken was a Director and 
Shareholder of Interlease, one of 
Australia’s largest and oldest 
independent financer brokers, 
specialising in originating and 
arranging structured plant and 
equipment finance for private and 
public companies. Ken has arranged 
and structured finance for a range of 
small to large companies for a wide 
range of manufacturing equipment. 

Ken was a Director of Standard 
Finance Limited, a boutique finance 
company and has served on the 
board of Metro Quarry Group. Ken 
also held positions with Foster’s 
Group over 10 years, with roles in 
Treasury, M&A and Logistics.

Ross Aucutt

Verity Gilpin

Chris Lamers

Ken Richards

 
16

FlexiGroup Annual Report 2018

Executive Team
Section Title

17

EXECUTIVE TEAM

JAN E MISKELL 
G ro u p   H e a d   o f   Pe o p l e   

a n d   C u l t u re

Jane has 15 years’ experience in 

Human Resources. Prior to moving to 

FlexiGroup in early 2013, Jane worked 

in Telstra where she partnered with 

Senior Leaders across a broad range 

of functions including Customer 

Service, Professional and Managed 

Services, Sales and HR Operations. 

Jane has extensive experience in 

change management and 

organisational design, business 

integrations, talent management and 

employee engagement strategies.

MATT BEA MAN 
Group General Counsel

NAGI B  KAS SI S   
Chief Information Officer 

Matt joined FlexiGroup in September 

Nagib has over 20 years of technology 

2013 and has more than 20 years’ 

experience, most recently as the  

private practice and in-house legal 

GM of Data, Digital & Innovation with 

experience in banking and finance 

Allianz Australia where he was 

with a focus on small - and large-ticket 

responsible for driving the strategic 

asset finance transactions. Prior to 

direction of digital and data 

joining FlexiGroup, Matt held roles in 

initiatives. He is also active in the 

private-practice environments with 

Australian fintech start-up community 

leading domestic and international  

as a mentor to emerging fintechs and 

law firms. 

is an advisor to a venture capital 

company. 

Matt was the Chief Legal Counsel  

for CIT Group Asia-Pacific from 

Prior to his role as GM of Data, Digital 

2005–2009. From October 2009, 

and Innovation, he held a number of 

Matt was Deputy General Counsel of 

senior positions in Allianz in Australia 

Lloyds Banking Group Australia 

and overseas: 

(Lloyds International) and was 

elevated to the position of General 

Counsel in March 2012.

- GM, IT Strategy and Transformation 

- Head of IT and Business Alignment 

- Global Head of Sourcing and 

Procurement 

- Deputy Head of Infrastructure & 

Operations team 

LI Z M CCARTHY   
Group Chief Customer Officer

Liz joined FlexiGroup in 2018 to lead 

the customer focus across the 

business driving customer programs 

to maximise customer satisfaction, 

acquisition and retention. With over 

20 years senior management 

experience in both Financial Services 

and Aviation industries, Liz has 

responsibility for product, operations, 

marketing, customer insight and user 

experience across all the FlexiGroup 

businesses. 

Liz has lived and worked extensively in 

Asia and has lead large scale digital 

transformation and brand building 

programs with Macquarie Bank and 

Jetstar Airways. 

Jane Miskell
Jane Miskell

Matt Beaman

Nagib Kassis

Liz McCarthy

18

FlexiGroup Annual Report 2018

Directors’ Report

19

A HIGHLIGHT HAS BEEN ACHIEVING 
THE HIGHER END OF MARKET 
GUIDANCE AS THE COMPANY HAS 
EXPANDED AND DIVERSIFIED ITS 
BUSINESS THROUGH ORGANIC 
GROWTH AND PRODUCT INNOVATION.   

DIRECTORS’ REPORT 

Your Directors present their report on the consolidated entity (referred 

to hereafter as the “Group” or “FlexiGroup”) consisting of FlexiGroup 

Limited (“the Company”) and the entities it controlled at the end of, or 

during, the year ended 30 June 2018. 

Directors 

The following persons were directors of FlexiGroup Limited during the 

year and up to the date of this report, except as otherwise stated:  

Andrew Abercrombie (Chairman)

Christine Christian (Deputy Chairman) 

Rajeev Dhawan 

Jodie Leonard  

Carole Campbell (appointed 17 May 2018) 

Symon Brewis-Weston (resigned 3 September 2018) 

R John Skippen (resigned on 27 November 2017) 

Company secretaries 

Elizabeth Wray (appointed on 22 March 2018)

Melissa Robinson (resigned on 21 March 2018)

Elizabeth (Libby) Wray was appointed Acting Company Secretary on  

22 March 2018 with Company Matters Pty Limited providing Company 

Secretarial and Governance advisory services. 

Principal activities 

The principal activities are the provision of: 

• 
• 

• 

Consumer revolving finance and cards 
Lease and rental financing services  

No interest ever loans 

There were no significant changes in the nature of activities that 

occurred during the year.  

Key developments  
(incorporating significant changes in the state of affairs)

In August 2018, FlexiGroup announced the resignation of Symon 

Brewis-Weston, CEO and Director, effective 3 September 2018.  

Rebecca James was appointed CEO, effective 2 October 2018.

In July 2018, the Group launched Skye Mastercard providing customers 

with three months interest free on all purchases and the flexibility of 

fixed instalment plans for larger purchases. This is expected generate 

significant new business volumes for the Group. 

In February 2018, the Group launched Lisa, a new consumer lease 

product that is competitive and flexible with more favourable end of 

terms options for our customers to enjoy the latest goods without the 

upfront outlays that buying requires. 

About us 

FlexiGroup is a diversified financial services group providing  

“no interest ever” loans, leasing, vendor finance programs, interest free 

finance, credit cards, lay-by and other finance solutions to consumers 

and businesses.    

Through its network of over 46,000  merchant, vendor and retail 

partners the Group has extensive access to key markets: Business to 

Consumer, Business to Business and Retail to Consumers (and small 

business customers).

Performance has been characterised by achieving the higher end of 

market guidance of Cash NPAT as the company has expanded and 

diversified its business through organic growth, acquisition and  
product innovation.  

FlexiGroup operates in Australia, New Zealand and Ireland within a 

diverse range of industries including home improvement, solar energy, 

fitness, IT, electrical appliances, travel, education and trade equipment.  

 
 
 
 
20

FlexiGroup Annual Report 2018

Directors’ Report

21

BUILDING SUSTAINABLE GROWTH

Our strategy is focussed on three pillars to drive sustainable growth.

fundamental driver of our shareholder value

Organic customer and retailer growth is the 

G ROW
DIG ITISE
will deliver material earnings upside O PTIMISE

structures and integrating group functions, we 

By consolidating platforms, refining funding 

customers and retailers

We are building digital solutions that simplify 

and improve the way we interact with our 

22

FlexiGroup Annual Report 2018

Directors’ Report

23

PROGRESS TO DATE

OUR AU CARDS BUSINESS HAS 
PERFORMED STRONGLY ACROSS ALL 
KEY METRICS INCLUDING 34% 
GROWTH IN RECEIVABLES TO $644M

G

R

O W

STRATEGIC AMBITION 

FlexiGroup will build strong organic growth, diversified  
across multiple markets. Growth will be driven through leveraging 
existing sellers (such as with Ezi-Pay), delivering new market 
propositions (including SKYE, OxiPay, Lisa and Managed Services 
products), while building an aligned and focused sales capability.  

PROGRESS TO DATE 

•  Certegy growth driven organically through a focus on the  
solar and jewellery markets, which helped propel sales  
in the second half by 10%. 

•  New product development has been a real focus with  
the launch of innovative and unique products such as  
SKYE and Lisa. 

•  We are focused on developing new market opportunities  
to drive growth, as highlighted by our growth in Managed 
Services with three new partners. 

•  Continue to focus on investment to drive the capability for 

future growth, including specialist sales staff, new sales team 
structure and ongoing digitisation of the sales process.  

NEXT STEPS

Certegy: Continue to focus on building the solar and jewellery 
segments, while developing new segments through improved 
digital capability and product development. 

AU Cards: Focus on promoting SKYE Card growth with key 
partners and driving transaction volume

Leasing: Continue the roll out of our new Leasing product to 
retail partners, while developing a new proposition for small 
businesses

Commercial: Focus and extend the Managed Services opportunity

NZ Cards: Continue to drive growth and transaction volume  
by developing key partnerships and a strong focus on  
transaction volume

 
24

FlexiGroup Annual Report 2018

Directors’ Report

25

PROGRESS TO DATE

THE NEW LISA PRODUCT 
LAUNCHED THIS YEAR IS 
100% DIGITAL AND 
CERTEGY HAS 60% OF ALL 
TRANSACTIONS DIGITISED

D I G I T I S E

STRATEGIC AMBITION 

We are focused on driving our customer value propositions 

through improved use of technology to deliver great user 

experiences, cost efficiencies and simplification. Digitisation is 

focused on the improved transactions for both buyers (such as 

with our new SKYE and Q Mastercard portals) and sellers (for 

example our Certegy and Commercial portals). 

PROGRESS TO DATE 

•  Ongoing digitisation of the buyer and seller core processes is a 

key priority. In particular we focused on Certegy, which now 

has 60% of all transactions digitised; the card application 

process in New Zealand and Australia; and the new Lisa 

product launched this year is 100% digital. 

•  New credit decisioning platform launched, which is being used 

for Consumer and Commercial Leasing and will be extended to 

other products. 

•  Ongoing enhancements to Oxipay including digitising the 

on-boarding process to improve customer experience and 
minimise fraud.  

NEXT STEPS

•  Continuing to drive the digitisation of the consumer  

business targeting 100% digital 

•  Focus on continual enhancement to improve the user 

experience and sales process 

•  Ongoing digitisation of the Commercial Business for  

SME customers

 
26

FlexiGroup Annual Report 2018

Directors’ Report

27

PROGRESS TO DATE

WE HAVE CONSOLIDATED 
PLATFORMS, INTEGRATED 
FUNCTIONS AND IMPROVED 
FUNDING FACILITIES

•  O P T I M I S E

STRATEGIC AMBITION 

FlexiGroup will continue to optimise our business through 

simplification, consolidation of platforms, refining funding 

structures and the continued integration of group functions.  

PROGRESS TO DATE 

•  New products now being developed on target IT  

architecture including the new SKYE Mastercard using the  

NZ Cards platform 

•   Consolidation of Consumer marketing to achieve scale and 

performance across our ‘always on’ marketing platform. 

•  New centralised data analytics across AU Consumer  

improves reporting, provides access to rich insights and 

highlights key opportunities 

•  Increased functional alignment with roll out of targeted  

shared services

•  Improvements in funding facilities with increased size, lower 

margins, and further diversification  

NEXT STEPS

•  Consolidation of legacy credit card products and systems 

•  Continued roll out of group shared services

•  Ongoing focus on improving funding facilities 

•  Introduction of continuous improvement programme

 
28

FlexiGroup Annual Report 2018

CEO’s Report

Directors’ Report

29

29

INFORMATION ON DIRECTORS

ANDREW ABERCROMBIE  (Age 6 2) 
Founding Director, Chairman,  Non-Independent, Non-Executive BEc, LLB, MBA 

CAROLE CAMPBELL  (Age 55) 
Independent, Non-Executive , BEc, GAICD, FCA 

Andrew became a Director and Chief Executive Officer of the original FlexiRent business in 1991. He was appointed a Director of the 
listed Company at the time of the IPO in November 2006. Andrew is an experienced commercial and tax lawyer and was a founding 
partner in a legal firm operating in Sydney and Melbourne. Following several years in property investment and tax consulting, he 
co-founded the FlexiRent business in 1991 and was CEO until 2003. Andrew remained on the Board as a director and was 
subsequently appointed as Chairman on 10 August 2015.  

Special responsibilities: Chairman of the Nomination Committee 

Interests in shares and options: 90,766,593 ordinary shares in FlexiGroup

CHRISTINE CHRISTIAN  (Age 61) 
Independent, Non-Executive, BA, GAICD

Christine was appointed as a Director of the Company in December 2016. Christine is a leading Australian business executive with 
more than 30 years’ experience in financial services, investment, private equity, credit risk and digital media including executive and 
advisory roles in Australia, China, India and the United States. Christine currently is Chair of Kirwood Capital and holds board roles 
with Members Equity Bank Limited, Lonsec Group and the Victorian Managed Insurance Authority. Christine is Deputy President of 
the State Library of Victoria and a board member of the Cranlana Programme and Council member of La Trobe University. Prior to her 
Board career, Christine was CEO of Dun & Bradstreet Australia & New Zealand from 1997 to 2012.

Special responsibilities: Chair of the Risk & Compliance Committee, Interim Chair of the Audit Committee Dec 2017 – May 2018, 
Member of the Audit and Nomination Committees 

Interests in shares and options: 10,000 ordinary shares in FlexiGroup 

RAJEEV DHAWAN (Age 52) 
Independent, Non-Executive, BCom, MBA 

Rajeev was appointed as a Director in the Company in November 2006. Rajeev is currently a partner of Equity Partners and has 
over 20 years’ venture capital and private equity experience and has been a Director of a number of listed and unlisted portfolio 
companies. During his career in venture capital and private equity, Rajeev has invested in over 25 companies across a diverse 
range of industries including financial services; consumer goods; industrial businesses; manufacturing and technology centric 
businesses. 

Special responsibilities: Member of the Remuneration Committee (Chair until November 2017), Member of the Risk & 
Compliance and Nomination Committees and was Member of the Audit Committee until May 2018. 

Interests in shares and options: 275,371 ordinary shares in FlexiGroup 

JODIE LEONARD  (Age 51) 
Independent, Non-Executive , BBus, GAICD, FAMI, CPM 

Jodie was appointed as a Director of the Company in December 2016. She is a professional Non-Executive Director and currently sits 
on the board of the Royal Automobile Club of Victoria (RACV) Limited and The RACV Community Foundation Limited. Jodie has over 
25 years’ experience in strategic marketing and corporate strategy in ASX, NYSE and FTSE listed companies both locally and 
internationally. Her experience spans the finance, media, sport/entertainment, travel, telecommunications, consumer goods and 
professional services industries. She has worked in blue chip organisations including General Electric, the Nine Network, British 
Airways, Telstra, Colgate Palmolive and Unilever.  

Special responsibilities: Chair of the Remuneration Committee (since Dec 2017) and member of the Audit Committee 

Interests in shares and options:  3,560 ordinary shares in FlexiGroup

Carole was appointed as a Director of the Company in May 2018.  She is Deputy Chair of Council of the Australian Film Television and 
Radio School where she is Chair of the Finance, Audit and Risk Management Committee. She is also a Non-Executive Director of The 
Sydney Film Festival and Chair of its Finance Committee.  Carole has over 30 years’ experience in senior finance and treasury roles 
across diverse industries including: professional services, financial services, media, mining & industrial services. Carole commenced 
her career in the Sydney and London offices of KPMG and has worked for Macquarie Bank, Westpac Institutional Bank, Seven 
Network, Bis Industries and Merivale.  

Special responsibilities: Chair of the Audit Committee (since May 2018) 

Interests in shares and options: None

SYMON BREWIS-WESTON   (Age 49)   
Non-Independent, Executive, Chief Executive Officer, BEc (Hons), MAp.Fin, GAICD  (resignation effective 3 September 2018) 

Symon commenced as CEO of FlexiGroup in February 2016. Prior to joining FlexiGroup, Symon worked in banking for 20 years, 15 
years of which were in senior leadership positions at the Commonwealth Bank of Australia (CBA). Symon was Chief Executive 
Officer of Sovereign, a subsidiary of CBA for 3 years. Prior to that, he was Executive General Manager of Corporate Financial 
Services at CBA. Symon is a member of the board of The Hunger Project and was awarded the United Nations Women’s 
Empowerment Principles CEO Leadership Award in 2015 for his commitment to workplace diversity and community engagement.   

Special responsibilities: Chief Executive Officer and Member of the Risk & Compliance Committee 

Interests in shares and options: 96,852 ordinary shares in FlexiGroup 

Meetings of Directors

Andrew Abercrombie 

Christine Christian 

Rajeev Dhawan 

Jodie Leonard 

Carole Campbell

Symon Brewis-Weston 

R John Skippen 

Board meetings

Audit Committee1

Risk & Compliance 
Committee 

Nomination  
Committee2 

Remuneration  
Committee3

A

12

12

12

12

2

12

6

B

12

12

12

12

2

12

6

A

+

2

4  

4  

1 

+

2

B

+ 

2

4 

4 

1 

+

2 

A

+ 

7

7 

+ 

+ 

7

+ 

B

+ 

7

7 

+ 

+ 

5 

+ 

A

4 

4

4 

+ 

+ 

+ 

B

4 

4

4 

+ 

+ 

+ 

n/a

n/a

A

+ 

+

6 

6 

+ 

+ 

1 

B

+ 

+

6 

6 

+ 

+ 

1 

A   Number of meetings held during the time the Director held office or was a member of the committee during the year 

B   Number of meetings attended

+   Not a member of the relevant committee

1. 

During the Reporting Period the Audit Committee Chair was as follows: John Skippen to 27 November 2017; Christine Christian, from  
December 2017 to 17 May 2018 and Carole Campbell since 18 May 2018  

2.  A number of additional informal meetings have been held with external recruitment firms and prospective candidates for Director during the year

3.  A number of additional informal meetings have been held with external remuneration advisory firms, management and human resources during the year

 
 
 
 
 
 
30

FlexiGroup Annual Report 2018

Directors’ Report

31

FLEXIGROUP BRINGS YOU 
LISA, A NEW ERA IN 
LEASING. LISA ALLOWS 
OUR CUSTOMERS TO ENJOY 
THE THINGS THEY WANT 
WITHOUT THE HASSLE OF 
OWNING THEM. OUR 
CUSTOMERS CAN PAY BY 
THE MONTH WITH 
PROTECTION FOR THEIR 
GOODS INCLUDED, PLUS 
THE FREEDOM TO UPGRADE.

REVIEW OF OPERATIONS – GROUP PERFORMANCE

Results and key performance indicators for the current and prior year are set out below on a Cash NPAT basis, adjusting for amortisation of 

acquired intangibles, impairment of assets and customer remediation costs. 

Group Profit and Loss

A$m

Total portfolio income

Interest expense

Net portfolio income

Receivables and customer loan impairment expenses

Impairment of goodwill and intangible assets

Depreciation and amortisation expenses

Operating and other expenses

Profit before income tax

Income tax expense

Statutory (loss)/profit after income tax

Non-cash items

Amortisation of acquired intangible assets

Impairment of goodwill and other intangibles

Customer remediation provision

Other 1

Total non-cash items

Group Cash NPAT 2

Basic earnings per share (cents)

Cash earnings per share (cents)

Volume

Closing receivables and customer loans 3

June 2018

June 2017

Change

 460.4

 (98.0)

362.4

 (66.5)

 (94.7) 

(17.5)

 (168.5)

 15.2

 (25.5)

 (10.3)

 4.5

89.1

4.9

-

98.5

88.2

(2.8)

23.6

2,284

2,383

 462.8

(102.0)

360.8

(62.8)

-

(16.2)

(159.6)

122.2

(34.8)

87.4

4.2

-

-

1.4

5.6

93.0

23.4

25.0

 1,952

2,168

(1%)

(4%)

0%

6%

n/a

8%

6%

(88%)

(27%)

(112%)

7%

n/a

n/a

(100%)

1,659%

(5%)

(112%)

(6%)

17%

10%

1. 

Other includes the write down of equity accounted investments, which do not reflect ongoing operations. The investment in associate was fully 
impaired at 30 June 2017 

2.  Cash NPAT reflects the reported net profit after tax adjusted for material infrequent items and the amortisation of acquired intangibles. The analysis 

of results above is primarily based on Cash NPAT to align the information that is given to users of financial reports to the way the Directors view the 
business and to assist better understanding of the Group’s performance. The Directors believe that Cash NPAT is the most appropriate measure of 
maintainable earnings of the Group and therefore best reflects the core drivers and ongoing influences upon those earnings. Cash NPAT is used by 
the Directors for purposes of providing guidance to shareholders and the market, and is calculated on a consistent basis each year 

3.  Receivables and loans excludes provision for doubtful debts, unamortised transaction costs and other debtors

32

FlexiGroup Annual Report 2018

Directors’ Report

33

Total portfolio income 

Depreciation and amortisation 

Total portfolio income decreased 1% to $460.4m, primarily driven by 7% 

Depreciation and amortisation increased due to the finalisation of the 

lower volume and 4% lower receivables in Consumer Leasing. This was 

purchase price adjustments from the NZ Cards acquisition that occurred 

partially offset by AU Cards revenue which increased by 38%, driven by 

in the prior comparative period. 

increased card spend and growth in long-term finance. 

Interest expense 

Operating expenses  

Operating expenses increased by 6% or $8.9m driven by customer 

Interest expense decreased 4% to $98.0m, driven by: 

remediation provision of $7m, one-off cost of restructuring $3.6m of 

• 

• 

lower cost of funds through improved funding terms in AU Cards, 

NZ and Certegy; and 

decrease in net corporate debt interest expense by $2.5m due to a 

reduction in average corporate debt which also contributed to a 
decline in gearing4 ratio from 53% to 36%.  

4 Gearing is recourse (corporate) borrowings as a percentage of equity 
excluding intangible assets. 

Impairment losses on loans and receivables 

The increase in impairment losses is due to under investment in our 

cards collection capability as a result of the strong volume growth in the 

portfolio. Management has responded to this, with early cycle 

delinquencies showing improvement. Overall impairment as a 

which approximately $1m relates to redundancies and CPI increases on 

employment costs of $2m. The increase was partially offset by $4.6m in 

one-off costs in the prior year.  

Non-cash items 

Amortisation of acquired intangibles 

The acquisition of companies over the years has resulted in the 

recognition of intangible assets that are amortised over their useful life 

ranging from 3 to 27 years. The amortisation of these intangible assets 

is treated as a cash NPAT adjustment because it does not affect cash 

distributions available to shareholders. During the year, $4.5m post tax 

has been amortised to the income statement (2017: $4.2m).  

Impairment of goodwill and intangible assets 

percentage of average net receivables remained stable at 3.0%,  

The impairment of goodwill and intangible assets is a cash NPAT 

with increases in costs offset by improvement in NZ Cards and  

adjustment as it is a material infrequent item which does not impact 

AU Commercial. 

on-going operations. 

Customer remediation  

Group Balance Sheet

A$m

Cash and cash equivalents

Receivables and customer loans1

Other assets

Current tax receivable

Goodwill

Other intangible assets

Disposal Group Assets

Total assets

Payables

Borrowings

Other liabilities

Current and deferred tax liabilities

Disposal Group Liabilities

Total liabilities

Equity

Gearing2

ROE3

Impairment of goodwill and intangible assets 

The customer remediation provision is a Cash NPAT adjustment as it is a 

1. 

Includes other debtors as disclosed in the statutory accounts

Impairment of goodwill and intangible assets resulted from the decline in 

forecast cash flows relating to the FlexiRent Consumer Leasing business. 

The product was replaced by a more customer centric product in February 

2018. For more details, refer to note 6 of the 31 December 2017 Half Year 

Financial Statements and note 13 of the Annual Financial Statements. 

material infrequent item and the Board believes it does no reflect the 

ongoing operations of the Group. The provision relates to ongoing 

discussions being held with the Credit and Investments Ombudsman 

(CIO) regarding the Group’s responsible lending practices in its Australia 

Consumer Leasing business.

2.  Gearing is recourse (Corporate) borrowings as a percentage of equity excluding intangible assets

3.  Calculated based on Cash NPAT as a percentage of average equity 

June 2018

June 2017

Change

 125.3

167.3

 2,368.1 

2,165.9

 10.9 

 0.5

 236.5 

 100.4 

 12.5 

13.1

3.8

321.4

114.4

-

 2,854.2 

2,785.9  

51.7

50.3

 2,124.7

2,007.7

 22.0 

 25.8

 2.4

 2,226.6

 627.6

36%

13.6%

30.9

25.2

 -  

 2,114.1

 671.8

53%

14.5%

(25%)

9%

(17%)

(87%)

(26%)

(12%)

n/a

2%

3%

6%

(29%)

(2%)

n/a

5%

(7%)

(18%)

(1%)

34

FlexiGroup Annual Report 2018

Directors’ Report

35

Receivables and customer loans 

Current and deferred tax liabilities 

Group Statement of Cash Flows

Receivables and customer loans (including other debtors) increased  

Tax balances have remained consistent with the prior year. 

by 9% to $2,368.1m (2017: $2,165.9) driven by AU cards customer loans 

growth of $166.0m (34%) and NZ Cards customer loans growth  

of $32.8m (5%).  

Goodwill  

Funding 

FlexiGroup maintains a conservative funding strategy; to retain 

committed funding facilities for all scale businesses, combined with an 

active debt capital markets presence. The Group currently has revolving 

The decrease in goodwill is due to a $75.9m impairment of the 

wholesale debt facilities in place with Australian Deposit Taking 

Consumer Leases goodwill, and the impact of exchange rates on  

Institutions, large international banks, plus numerous institutional 

NZ$ denominated goodwill balances.  

investors through Asset-Backed Securitisation (ABS) programs in both 

Other intangible assets 

Other intangible assets include merchant and customer relationships, 

brand names and capitalised software. These are amortised over the 

useful life ranging from 3 to 27 years. The balance has decreased due to 

a one-off impairment of capitalised development software of $18.4m and 

acquired merchant relationships of $0.4m. Excluding the one-off 

impairment, the balance has remained relatively stable with the 

amortisation and foreign exchange impacts being offset by the 

additional capitalised software. 

Payables 

Payables include trade creditors, interest accruals, GST payable and sales 

incentive accruals. Balances have remained consistent with the prior year, 

reflecting the similar nature and timing of payments within the business. 

Australia and New Zealand. 

At balance sheet date, the Group had $2,586.3m (2017: $2,607.0m) of 

wholesale debt facilities, with $527.6m (2017: $703.2m) undrawn and no 

indications that facilities will not be extended. The majority of the 

wholesale debt facilities, $2,091.1m (2017: $2,217.3m) have no bullet 

repayment on maturity, with outstanding balances repaying in line with 

receivables and customer loans if availability periods were not to be 
extended. These facilities are secured against underlying pools of 

receivables and customer loans. The remaining wholesale debt facilities 

either have a soft bullet or have sufficient lead-time for extension when 

approaching maturity.

The Group’s $196.1m (June 2017: $177.5m) of corporate debt facilities 

were drawn to $104.3m (June 2017: $126.2m) at balance sheet date. 

These facilities are secured by the assets of the Group and with maturity 

dates ranging between March 2020 and March 2021.  

Gearing

Borrowings  

Borrowings have increased by 6% to $2,124.7m, driven by the growth  

in receivables and customer loans, partially offset by a $19.5m net 

The reduction in recourse corporate debt gearing to 36% (June 2017: 

53%) is driven by repayment of corporate borrowings during the year 

through excess funds generated from operating activities.  

A$m

NPAT

Impairment loss on receivables and customer loans

Depreciation and amortisation expenses

Impairment of goodwill and other intangible assets

Changes in operating assets and liabilities

Other non-cash movements

Operating cash flow

Capex

Acquisitions and divestments 

Changes in customer loans and receivables 

Investing cash flow 

Proceeds from corporate borrowings

Repayment of corporate borrowings 

Net movement in non-recourse borrowings 

Dividends and share based payments 

Financing cash flow

Net decrease in cash 

June 2018

June 2017

Change

(10.3)

 66.5

 17.5

 94.7

14.1 

6.2

188.7

(29.0)

(9.2)

(304.1)

 (342.3)

149.3

 87.4

62.8

16.2

 -   

(6.8)

1.4

161.0

(24.6)

(7.6)

(159.0)

 (191.2)

135.0

(168.8)

(150.8)

165.5

(29.0)

117.0

(36.6)

75.9

(36.9)

23.2

(7.0)

(112%)

6%

8%

n/a

(307%)

342%

17%

18%

21%

91%

79%

11%

12%

118%

(21%)

404%

423%

Cash inflows from operating activities are up on prior year, with an 

businesses. Capital expenditure increased by $4.4m compared with 

increase of 17% to $188.7m (2017: $161.0m). This increase is due to 

prior year due to the ongoing digitisation of customer systems

$11.7m tax refunds from prior year returns and improvement in working 

capital management

Cash inflows from financing activities increased 404% to $117.0m (2017: 

$23.2m), due to an increase in non-recourse borrowings, offset by 

Cash outflows from investing activities increased by 79% to $342.3m 

higher corporate debt repayments and the decrease in dividends paid, 

repayment of corporate debt and the impact of exchange rates on $NZ 

The Group continues to optimise its capital structure to maximise 

(2017: $191.2m). This is a result of a significant increase in loans and 

driven by a change in dividend policy 

denominated balances. 

Other liabilities 

shareholder value. The Group will continue to pay down recourse 

corporate debt with proceeds from operating activities.  

receivables, driven by increased volume in both AU and NZ Cards 

Other liabilities include provisions, derivative financial instruments and 

Return on equity (‘RoE’) 

deferred and contingent consideration payable. The decrease in other 

ROE of 13.6% (June 2017: 14.5%) has remained stable. 

liabilities is attributable to a $9.2m payment of the deferred 

consideration relating to the acquisition of the NZ Cards business and a 

$6.5m decrease in fair value of derivative financial instruments as a 

result of usage and changes in the forward rates compared to the prior 

year. This was partially offset by a $7m customer remediation provision. 

 
 
36

FlexiGroup Annual Report 2018

Directors’ Report

37

Shareholder returns

TSR 

Dividends per share (cents) 

Cash EPS (cents) 

Share price (high) 

Share price (low) 

Share price (close) 

Earnings per share

Basic earnings per share

Diluted earnings per share

Cash earnings per share

Dividends on ordinary shares

Final dividend for the year - payable October

Dividends paid during the year

Interim dividend for the year - paid in April

Final dividend for 2018 (PY: 2017) - paid in October

Total dividends paid during the year

Total dividends declared for the financial year

YEAR ENDED 30 JUNE

2018

26%

 7.70 

2017

(3%)

 7.70 

 23.60 

 25.00 

$2.33

$1.44

$2.22

$2.58

$1.55

$1.83

2016

(16%)

 14.50 

 28.00 

$3.12

$1.71

$1.74

2015

(14%)

 17.75 

 28.70 

$4.00

$2.70

$2.91

2018

cents

(2.8)

(2.8)

 23.6 

                         2018

                            2017

cents

 3.85 

 3.85 

 3.85 

 7.70 

 7.70 

$m

 14.4 

 14.4 

 14.4 

 28.8 

 28.8 

cents

 3.85 

 3.85 

 7.25 

 11.10 

 7.70 

2014

(26%)

17.80

27.10

$4.99

$2.98

$3.17

2017

cents

23.4

23.4

25.0

$m

14.4

14.3

27.0

41.3

28.7

The final dividend for 2018 has a record date of 7 September 2018 and will be paid on 12 October 2018

REVIEW OF OPERATIONS - SEGMENT PERFORMANCE

FlexiGroup’s business consists of six core operating segments. Interest on acquisition debt obtained to fund the acquisition of the NZ Cards 

business is unallocated but forms part of maintainable cash earnings.  

Segment summary

A$m

Certegy

AU Cards

Consumer Leasing

Commercial Leasing

NZ Leasing

NZ Cards

Unallocated 1

Total Cash NPAT from continuing operations

1. 

Unallocated relates to net corporate debt interest

June 2018

June 2017

Change

32.0

7.2

0.4

13.0

10.9

29.5

(4.8)

88.2

33.6

9.7

5.6

11.3

11.5

27.8

(6.5)

93.0

(5%)

(26%)

(93%)

15%

(5%)

6%

26%

(5%)

1.6 

2.5 

5.2 

1.7 

0.6 

1.7 

1.7 

FY17 
$93.0m 

11.5

27.8

9.5

11.3

5.6

33.6

(6.5)

m
$

FY17

Certegy

AU Cards

Comsumer 
Leasing

Commercial 
Leasing

NZ Leasing

NZ Cards

Corporate 
Debt Costs

FY18 
$88.2m

10.9

29.5

7.2

13.0

0.4

32.0

(4.8)

FY18

38

FlexiGroup Annual Report 2018

Directors’ Report

SEGMENT ANALYSIS

Certegy

A$m

Net portfolio income

Operating expenses

Impairment losses on customer loans

Volume

Closing customer loans

Cash NPAT

June 2018

June 2017

Change

92.9

(29.3)

(18.0)

 541.0 

 493.0 

 32.0 

94.2

(26.2)

(19.6)

 524.0 

 466.0 

 33.6 

(1%)

12%

(8%)

3%

6%

(5%)

Cash NPAT of $32.0m represents a 5% decrease compared to the prior year and is driven by: 

• 

• 

• 

Volume increased by 3% to $541m and receivables increased by 5% to $492m, demonstrating the initial success of product digitisation and 
associated improvements in the buyer and seller experience 

Impairment losses decreased by 8% to $18.0m, reflecting strong discipline in seller accreditation and credit decisioning processes 

Operating expenses increased by 12% to $29.3m, primarily driven by investment in front-end digitisation of the product and a non-recurring 
restructuring expense of $0.6m 

AU Cards

A$m

Net portfolio income

Operating expenses

Impairment losses on customer loans

Volume

Closing customer loans

Cash NPAT

June 2018

June 2017

Change

61.3

(25.1)

(25.8)

740.1

643.6

44.5

(17.9)

(12.7)

534.0

483.0

38%

40%

103%

39%

34%

39

Change

(18%)

0%

28%

(7%)

(4%)

(93%)

June 2018

June 2017

51.8

(45.0)

(7.6)

 104.0 

 152.0 

 0.4 

62.8

(44.9)

(10.5)

 112.0 

 158.0 

 5.6 

Consumer leasing

A$m

Net portfolio income

Operating expenses

Impairment losses on receivables

Volume

Closing receivables

Cash NPAT

Cash NPAT is $0.4m, a decrease of 93% on the prior year. The decline in profits resulted from the following factors: 

• 

• 

• 

• 

Net portfolio income decreased by 18% to $51.8m, primarily driven by the run off in FlexiRent, not fully offset by volumes growth in Lisa 

Lisa was launched in February 2018 and provides a more customer centric product, which also addresses heightened regulatory expectations  

Operating expenses were in-line with FY17 at $45.0m with operational efficiencies offset by investment in the refreshed Lisa product, the Ireland 
Flexi-Fi business and restructuring costs of $2.2m 

Impairment losses decreased by 28% to $7.6m, driven by improved recoveries from active management of arrears and improved credit quality of  
Lisa and SmartWay

Commercial leasing

A$m

Net portfolio income

Operating expenses

Impairment losses on receivables

Volume

Closing receivables

Cash NPAT

June 2018

June 2017

Change

41.6

(23.6)

0.5

 147.8 

 284.9 

 13.0 

41.4

(21.7)

(6.6)

 94.0 

 260.0 

 11.3 

0%

9%

(108%)

57%

11%

15%

 7.2 

 9.7 

(26%)

Cash NPAT is $13.0m, an increase of 15% on the prior corresponding year. This resulted from the following factors: 

AU Cards’ Cash NPAT of $7.2m represents a decrease of 26% compared to the prior year. 

• 

• 

• 

• 

Net portfolio income increased 38%, in-line with the growth in receivables of 34% and volume of 39%  

The number of customer accounts have increased 22% to over 180,000, with 61% growth in card spend year on year  

Impairment losses have increased by $13.1m reflecting the growth in the loans portfolio. The growth is proportionally higher than receivables growth 
as volumes placed pressures on collections processes. Management have put additional measures in place to mitigate this, with early  
cycle delinquencies showing improvement  

Operating expenses increased by 40% to $25.1m driven by investment to support volume growth, together with Skye card development and 
launch costs  

• 

• 

• 

• 

Net portfolio income flat year on year, which was driven by higher fee and other income, partially offset by lower net interest income from lower 
average receivables and changing business mix 

Operating expenses increased 9% to $23.6m, reflecting costs incurred to support sales initiatives 

Impairment losses decreased by 108%, driven by lower losses and improved recoveries from continuous management of arrears as well as a provision 
release of $4.2m as a result of improved credit quality and collections capability from prior years 

The increase in sales volume of 57% to $147.8m was underpinned by the growth of the Managed Services channel and improved digital processing in 
the core commercial business. This translated to closing receivables increasing by 10% to $284.9m 

40

FlexiGroup Annual Report 2018

Directors’ Report

41

NZ leasing

A$m

Net portfolio income

Operating expenses

Impairment losses on customer loans

Volume

Closing customer loans

Cash NPAT

June 2018

June 2017

Change

30.9

(14.6)

(1.3)

 84.5 

 155.7 

 10.9 

33.1

(16.9)

(0.7)

 92.0 

 182.0 

 11.5 

(7%)

(14%)

86%

(8%)

(14%)

(5%)

NZ Leasing’s Cash NPAT is $10.9m, a decrease of 5% on the prior year, driven by:  

• 

• 

• 

• 

Net portfolio income decreased primarily due to appreciation of the Australian dollar, and the reduction in volume and average net receivables 
Fee and other income benefited from continued strong end of term performance  

Operating expenses decreased due to disciplined cost management and efficiencies from the integration of the NZ Leasing and Cards businesses 

Net receivables decreased, however sales volume increased year on year in the second half of 2018 reflecting positive momentum driven by new 
management structure

Overall portfolio performance is stable compared to prior years

NZ cards

A$m

Net portfolio income

Operating expenses

Impairment losses on customer loans

Volume

Closing customer loans

Cash NPAT

June 2018

June 2017

Change

90.7

(35.3)

(14.3)

 666.2 

 649.8 

 29.5 

93.9

(42.6)

(12.6)

 594.0 

 617.0 

 27.8 

(3%)

(17%)

13%

12%

5%

6%

Cash NPAT of $29.5m represents an increase of 6% compared to the prior year (in NZ$ terms 9%), offset by weakening NZD: 

• 

• 

• 

In underlying New Zealand dollars, net portfolio income has increased by 4% reflecting strong growth in the Mastercard receivables, after excluding 
acquisition related adjustments recorded in 2017 

Operating expenses decreased to $35.3m due to a focus on cost management 

The 13% increase in impairment corresponds to the higher growth in receivables with continued strong portfolio performance 

PERFORMANCE HAS 
BEEN CHARACTERISED 
BY SOLID GROWTH IN 
THE CARDS BUSINESSES 
AND WITH MORE THAN 
$2.3 BILLION IN 
RECEIVABLES, WE ARE 
WELL POSITIONED FOR 
FUTURE PROFITABILITY

42

FlexiGroup Annual Report 2018

Remuneration Report

43

THE ROLE OF OUR  REMUNERATION COMMITTEE

FlexiGroup’s Remuneration Committee advises the 
Board on remuneration matters, assisting the Board 
in its responsibilities by reviewing and advising on 
Board and Senior Executive remuneration. The 
Remuneration Committee also reviews and makes 
recommendations to the Board on FlexiGroup’s 
overall remuneration strategies, policies and 
practices, and monitors the effectiveness of the 
overall remuneration framework. The governance of 
Executives’ remuneration outcomes remains a key 
focus of the Remuneration Committee and the 
Board. We regularly review our policies to ensure 
that remuneration outcomes align to market 
expectations and the interests of shareholders.

SHORT TERM INCENTIVE PLAN RESULTS

KMP received an average of 55% of the maximum 
opportunity available based on the assessment of 
corporate, customer and individual performance.

Introduction from the Chairman of the Board 
Remuneration Committee

Dear Shareholder, 

On behalf of the FlexiGroup Board, I am pleased to share our Financial 

Year 2018 remuneration outcomes with you. I am confident that these 

results are reflective of management’s performance for the year whilst 

also being aligned to shareholder returns.

2018 REMUNERATION OUTCOMES 

The overall structure and philosophy of FlexiGroup’s approach to 

remuneration remained consistent with last financial year. Our 

remuneration approach is based on directly linking financial rewards 

with the company performance and a clear evaluation of how each 

employee directly contributed to the results. 

Given where we are in our transformation, FlexiGroup delivered solid 

KEY MANAGEMENT PERSONNEL  
CHANGES IN FY18  

There have been some changes to KMPs in the last twelve months with 

Peter Lirantzis, our Chief Operations Officer leaving the business in 

January 2018 and the resignation of Symon Brewis-Weston effective 

from 3 September 2018.  

A review of KMP remuneration in FY18 indicated  that the majority of 

KMPs are remunerated appropriately in-line with their accountabilities 

and the size and complexity of their roles. As a result, only two KMPs 

received a pay increase for FY18. 

 The Board is committed to ensuring the Remuneration Report presents 

an accurate and concise view of Executive remuneration, complying with 

requirements under the Corporations Act 2001. We are confident that 

the Company’s remuneration policies support the Group’s strategic and 
financial goals and we will continue to monitor this alignment in the 

results for shareholders this financial year and we have made progress 

coming year. 

on our aim to provide customers and retailers with seamless payment 

solutions. Overall, performance across our business has improved 

across the majority of our product range. Our cards portfolio in Australia 

and New Zealand has continued to see year-on-year growth and our 

Commercial results have seen a significant improvement in performance 

on past years. Both will contribute to a very positive outlook for the 

future. We have also made good progress transforming our Certegy 

business. In addition to this, we have launched two new products into 

market with the introduction of Lisa, our new Consumer Leasing product 

in February 2018  and our new Skye Credit Card offering in July 2018.

These results contributed to our consideration of remuneration for 2018, 

specifically the awarding of STI plan payments.  As part of the 

consideration process, the Board assessed a number of factors to 

determine STI outcomes. In order to be eligible for payment, employees 

had to meet the gateway requirements which included meeting the 

NPAT target, effective leadership and delivery of the results in a 

sustainable and ethical way. This involved a formal review being 

undertaken by FlexiGroup’s Risk Committee of any compliance or risk 

related issues that were reported during the year. Given the provision 

taken for remediation, the CEO’s STI payment was impacted.

Short-term incentive outcomes during the FY18 financial year for the 

CEO and the KMPs averaged 55% of target. There was some variation in 

payment between divisional KMPs based on performance. As with last 

year, 25% of KMP STI payments were allocated to deferred shares, 

further aligning performance with shareholder interests while also 

encouraging retention of the KMP.

In FY18, Tranche 3 of the FY14 LTI reached the test date based on the 

FY16 and FY17 performance periods. As the minimum vesting thresholds 

were not met, 891,876 performance rights were forfeited during the 

period. 

VOTING AND COMMENTS  
MADE AT THE COMPANY’S  
2017 ANNUAL GENERAL MEETING 

FlexiGroup received 98.12% of “yes” votes on its remuneration report for 

the 2017 financial year.  

We are confident that our remuneration framework will drive positive 

outcomes for the Group in the 2019 financial year. 

Jodie Leonard 
Independent Non-Executive Director

 
 
 
 
 
 
44

FlexiGroup Annual Report 2018

Remuneration Report

45

PRINCIPLES AND GOVERNANCE OF 
REMUNERATION AT FLEXIGROUP 

This part of our report details the Group’s principles and governance 

The Remuneration Committee reviews the Remuneration Framework on 

regarding remuneration.  

Governance  

an annual basis to ensure that it adheres to the Group’s overall risk 

management framework and that any risks identified are addressed in a 

timely manner. 

We place a strong focus on ensuring that the Group’s remuneration 

The Remuneration Committee consists of the following independent 

policies and practices are fair and meet our obligations: 

Non-Executive Directors:

to reward employees for achieving high performance that is aligned 

to shareholder value and long term benefit for the Group; and 

• 

• 

Jodie Leonard (Chairman); and 

Rajeev Dhawan.

• 

• 

to ensure that we meet the Group’s risk management framework 

and governance standards. 

The Remuneration Committee is responsible for enforcing the required 

standards in regards to governance of FlexiGroup remuneration 

practices.  The Committee’s responsibilities include reviewing and 

making recommendations to the FlexiGroup Board on the remuneration 

philosophy, framework and policies for the Group.  The Committee is 

responsible for making recommendations to the Board on remuneration 

policies and Directors as well as Executives remuneration.   

The Remuneration Committee undertakes the following  

activities for the Group: 

Independent remuneration consultant  

In consultation with external remuneration consultants, the Group aims 

to provide an Executive remuneration framework that is market 

competitive and complementary to the reward strategy of the 

organisation. During the year, FlexiGroup’s Remuneration Committee 

engaged the services of EY to work with us on providing advice 

regarding our Remuneration Framework.   

EY was paid $25,000 to provide advice and the recommendations were 

made free from undue influence by members of the Group’s KMP, with 

EY being engaged by, and reporting directly to, the Chair of the 

Remuneration Committee. The agreement for the provision of 

• 

Reviews and provides recommendations to the Board on 

remuneration consulting services was executed by the Chair of the 

remuneration, recruitment and retention policies for Executives  

Remuneration Committee to ensure compliance with the Corporations 

and Non-Executives 

Act 2001.  

• 

Reviews and provides advice regarding the Key Performance 

Consequently, the Board is satisfied that the recommendations were 

Indicators (KPIs) for the Group and for individual Executives that 

made with the required level of independence from KMP. 

• 

• 

underpin the STI program 

Reviews and provides recommendations to the Board  

on remuneration policies for the broader organisation 

Reviews Remuneration Policies annually to ensure that the  

policies comply with the Group’s objectives and risk management 

framework 

• 

Provides annual recommendations to the Board on the individual 

remuneration arrangements for the CEO, Executive team and  

any other KMP  

• 

• 

Approves overall Group remuneration budgets and STI Scheme 

payments for Non-Executive Group employees and 

Reviews and provides recommendations to the Board regarding 

remuneration for Non-Executive Directors. 

Remuneration objectives and guiding principles  

The objective of our Remuneration policies is to focus our employees on achieving the Group’s key strategic and business objectives, while also 

enabling the Group to attract, motivate and retain the most talented employees. Ultimately, we want FlexiGroup to become an employer of choice 

in all of our geographies. 

 We recognise that having the right people in place within the organisation is a key competitive advantage and contributor to the Group’s success. 

That means that it is important to us that our market rates and benefits are competitive with organisations of a similar size and complexity. We 

also appreciate that we need to balance this with our focus on managing our operational expenditures to drive the best possible outcome for our 

customers and shareholders. 

We have a number of key principles that underpin our Remuneration Policy.

Clear 
alignment of 
renumeration 
with strategic 
objectives

Provide 
market 
Competitive 
renumeration 
to attract the 
right talent

Implement 
renumeration 
structures 
that are clear 
and well 
understood

Support 
merit-based 
renumeration 
achievement 
across a 
diverse 
workforce

Ensure that 
renumeration 
outcomes 
reflect 
sustainable, 
ethical 
performance 
practices

Clear alignment of remuneration with strategic objectives – ensures 
that our people are focusing on driving the short and long term goals of 

Provide market competitive remuneration to attract the right talent 
– while balancing commercial considerations, the company also ensures 

the Group and are aligned with shareholder interests.  It means that 

that we implement competitive remuneration packages that enable the 

our framework enables the payment of incentives only when they are 

Group to attract high calibre candidates who will make a positive impact 

directly linked to the achievement of specific, measurable strategic 

on the performance of the Group. 

business objectives and those objectives have been achieved.  

Alignment to shareholders’ interests is a key principle for the Group 

when considering Executive remuneration.  When considering the 

design of the Executive Remuneration Framework and in particular, 

any incentive arrangements, the Board aims to ensure that all 

arrangements have profitability as a core component of plan design 

and focus on sustained growth in shareholder wealth as measured by 

growth in earnings per share and other financial and non-financial 

performance indicators. 

This is balanced with a focus on ensuring that participants’ interests are 

also represented in considering incentive design, by focusing on 

rewarding capability and experience while also providing recognition for 

participant contribution and effort. 

Implement remuneration structures that are well understood –  
the implementation of frameworks and policies that are clear, well 

communicated and readily accessible to employees. 

Support merit based remuneration achievement across a diverse 
workforce – Checks and balances in place to ensure that employees are 
rewarded consistently for like work against market relativities, 

irrespective of gender, age or other irrelevant demographic factors –  

the key differentiator in pay for individuals should be performance. 

Ensure that remuneration outcomes reflect sustainable, ethical 
performance practices – there are sufficient risk structures in place to 
ensure that results are sustainable and adhere to ethical business 

practices.  This also requires performance to be assessed in conjunction 

with the assessment of demonstration of organisational values.  

 
 
 
 
 
46

FlexiGroup Annual Report 2018

Remuneration Report

47

How is remuneration structured? 

Remuneration timing 

The diagram below provides an overview of the different remuneration components within the framework for KMPs. 

The remuneration components are structured to reward Executives progressively across different timeframes. The diagram below shows the period 

FlexiGroup’s FY18 remuneration strategy is a mix of fixed and variable pay in the form of cash, and deferred shares and performance rights.  

The framework aligns Executive rewards with achievement of strategic objectives and the creation of value for shareholders. The diagram below 

provides an overview of the different remuneration components within the framework.

over which FY18 remuneration was delivered and when the awards vest. 

Objective

Attract and retain the best talent

“At Risk” Remuneration linked to short and long term company

Reward current year performance

Reward long term performance

Remuneration Component

Total Fixed Remuneration (TFR)

Short Term incentive (STI)

Long Term Incentive (LTI)

Purpose

TFR is set in relation to the external 
market and takes into account 
size, critically and complexity of 
the role, individual responsibilities, 
experience and skills

A % of fixed remuneration which is 
set against individual and Group 
risk adjusted financial targets and 
non-financial targets that support 
the Group’s strategy

LTI ensures alignment to long-
term Group performance and is 
consistent with strategic business 
drivers and long-term shareholder 
returns

Delivery

Base salary, superannuation and 
allowances (where possible)

Annual Cash 
Payment 75%

Deferred into 
share rights 
25%

Performance share rights, 
which vest over a fixed period if 
performance hurdles (earnings 
per share and total shareholder) 
are achieved

FY18 Approach

Target TFR positioning is 
benchmarked every two years 
against a comparator group, 
chosen based on a combination 
of annual revenue, market 
capitalisation, total assets and 
operating profit

TFR

STI

LTI

Cash STI

Deferred  STI

Cash EPS Target (50%)

Relative TSR Target (50%)

KEY

Date Paid

Date Earned

Date Granted

Vesting Date

FY18

FY19

FY20

FY21

FlexiGroup has defined approval processes in place for all remuneration decisions. For our KMPs, any amendments to remuneration must be 

approved by the Remuneration Committee (this is also the case for non KMP direct reports to the CEO).    

Remuneration for KMPs is reviewed annually in-line with the financial year.  In setting an individual’s remuneration, the Board considers: 

• 

• 

• 

External and internal relativities 

Individual and Group performance over the last year 

Recommendations from the Group CEO on the remuneration arrangements for the Executive team and 

STI Performance Measure

LTI Performance Measure

•  Market data from comparable roles listed on the Australian Securities Exchange (ASX) against a peer group that is relevant and large enough  

to provide meaningful data which is conducted every two years

 
 
 
 
48

FlexiGroup Annual Report 2018

Remuneration Report

49

Remuneration mix 

The remuneration mix for Executive KMP’s is weighted towards variable remuneration to ensure a significant focus on achieving transformation 

objectives. 

CEO: 63.6% of the CEO’s remuneration is performance based pay and 43.2% of his remuneration is delivered as performance rights. 

Other Executive KMP: 50% of their remuneration is performance based pay and 31.25% of their remuneration is delivered as performance rights. 

CEO

Fixed Remuneration (36.4%)

Target STI (27.2%)

Maximum LTI (36.4%)

Cash (20.4%)

Deferred 
(6.8%)

Cash  NPS (18.2%)

Relative TSR 
(18.2%)

Other Executive KMP

Fixed Remuneration (50%)

Target STI (25%)

Maximum LTI (25%)1

Cash (18.75%)

Deferred 
(6.25%)

Cash  NPS (12.5%)

Relative TSR 
(12.5%)

1.  Note: CFO and CEO of NZ have a slightly higher percentage of LTI in line with market norm

Key Management Personnel remuneration disclosed in this report 

The remuneration of KMPs for the Group is disclosed in this Report. In 2018 financial year KMP’s comprised  

Non-Executive Directors, the CEO and some Group Executives who reported to the CEO and/or led significant parts of the business. 

Non-Executive and Executive Directors

Name

Andrew Abercrombie 

Christine Christian 

Rajeev Dhawan 

Jodie Leonard 

Carole Campbell 

Symon Brewis-Weston1 

R John Skippen 

Other KMPs

Name

Ross Aucutt 

Verity Gilpin 

Ken Richards 

Chris Lamers 

Peter Lirantzis 

1 Resigned effective 3 September 2018

Position

Chairman 

Deputy Chairman  and  
Independent, Non-Executive 

Independent, Non-Executive 

Independent, Non-Executive 

Term as KMP

Full Year 

Full Year 

Full Year 

Full Year 

Independent, Non-Executive 

Appointed on 17 May 2018 

Chief Executive Officer 

Full Year 

Independent, Non-Executive 

Resigned on 27 November 2017 

Position

Term as KMP

Chief Financial Officer  

General Manager – Sales 

General Manager - Commercial 

Chief Executive Officer - New Zealand 

Full Year 

Full Year 

Full Year 

Full Year 

Chief Operating Officer 

Resigned on 16 January 2018 

REMUNERATION SNAPSHOT 2018  

This section provides an overview of the Group’s remuneration 

arrangements during the 2018 financial year.  

FlexiGroup’s total reward framework 

The remuneration framework in place for the Executive team (including 

the CEO) is consistent with the Group’s Remuneration Policy, which is 

based on a Total Remuneration approach.  

This comprises of a mix of fixed and variable pay in the form of cash and 

deferred shares and performance rights.  

The framework aligns Executive rewards with achievement of strategic 

objectives and the creation of value for shareholders. 

Total Remuneration for our Executive team is comprised of three 

elements: 

Fixed remuneration – which includes cash salary and employer 
superannuation components. This amount takes into consideration a 

number of factors including the size and complexity of the role; the 

requirements of the role; the skills and experience the individual brings 

to the role; as well as the market relativity for like roles in the financial 

services industry. 

STI – this payment is a percentage of the fixed remuneration amount 
and is set against risk-adjusted financial targets and non-financial 

targets that support the Group’s strategy. These targets are usually a 

mix of group and individual performance objectives for the year. 

LTI – this is comprised of performance share rights, which vest over a 
fixed period if performance hurdles are achieved. 

The performance hurdles are a combination of earnings per share and 

total shareholder return targets set by the Board at inception of the 

incentive plans. 

Fixed remuneration

The Executive team are offered competitive fixed remuneration 

amounts that reflect the key performance requirements of their roles.  

Fixed Remuneration is reviewed annually in line with the financial year (1 

July to 30 June), although a review may not necessarily result in any 

increases to remuneration. Any increases to Executive Remuneration 

need to be approved by the Board Remuneration Committee and come 

into effect from 1 July, following an annual performance review, which is 

conducted at the end of the financial year.   

Remuneration is benchmarked against market data provided by 

remuneration consultants for companies that are similar to the Group in 

terms of industry, size and complexity. In line with our focus on driving a 

pay for performance culture, a key determinant of whether any increases 

to Fixed Remuneration will apply year to year is performance against 

specific financial and non-financial metrics that are set for each 

individual at the beginning of the financial year.  

The fixed remuneration for KMPs is set out on page 63 of this report. 

FIXED REMUNERATION

Salary 
(Cash)

Employer 
Superannuation 
Contributions

AT RISK REMUNERATION -  
SHORT TERM INCENTIVES

Cash STI 
(75% of total STI)

Deferred STI
(25% of total STI)

AT RISK REMUNERATION -  
LONG TERM INCENTIVE

EPS Target

TSR Target

Total remuneration framework underpinned by 
remuneration principles

 
 
50

FlexiGroup Annual Report 2018

Remuneration Report

51

Short term incentive (STI)

The Executive team participate in a STI scheme that is based on 

performance against key financial and non-financial measures. 

The STI opportunity for the CEO is fixed at 75% of fixed remuneration 

and for other Executive KMPs, it is fixed at 50% of fixed remuneration 

(‘target’). The Board has set the maximum opportunity available to the 

CEO and Senior Executives to 150% of target.  

In 2018, the maximum STI achieved against their target by any of the 

KMP’s was 86%. 

The structure of the STI is designed to achieve alignment of 

organisational performance to our strategic goals.  The STI contains 

both Group Goals (based on the Group’s strategic objectives) as well as 

Area Specific goals that are aligned to the Group’s strategic objectives 

but unique to each department. The goals are consistent across the 

Group and were introduced to drive a collaborative approach within the 

organisation to achieve business success and shareholder value within 

the financial year. 

During 2018, a target was set for performance against four Group Goals.  

The policy allows for either partial payment (for performance under 

target) or a stretch payment (for performance over target) to be paid, 

subject to the below principles: 

• 

Any partial payments made will consider the performance of the 

business overall and the closeness of the performance in the 

specific metric to the identified target

• 

Any stretch payments made will consider the performance of the 

business overall. For a stretch payment to be made, all metrics will 

need to have achieved target or above  

Discretion regarding any payments under the STI rests with the Board.  

The Board has the capacity to adjust STI outcomes (and reduce STI 

outcomes to zero if appropriate) as part of the assessment process. 

Payment of the Group Goals was determined based on the Group’s 

results at 30 June 2018.   

STI outcomes are subject to both a quantitative and qualitative 

assessment, including a risk management overlay, which is embedded 

in the scoreboard measurement process. 

STI key objectives for FY18 

The structure of the STI is designed to achieve alignment of 

organisational performance to our strategic goals as well as driving 

performance in key business segments. The Board identified these 

measures, as they are a critical link between achieving the Group’s 

strategic objectives and increasing shareholder value. An overview of 

the FY18 STI Scheme is outlined in the table on the next page, including 

a summary of performance. 

The Group corporate goals are shared by all KMPs 

STI Goals

% of STI

Hurdles to Pay

Group Corporate Goals:

Group Cash NPAT ($m) 

Group Receivables ($m) 

Group Cash Flow ($m) 

NPS 

Personal/Segment Goals:

Segment/Functional Specific  
Goals and Growth Goals 

20 

5 

5

5

65

The STI results for FY18 are outlined on the following page

Satisfactory performance for the year  

To pay any of the Corporate Goals, three hurdles needed to be achieved: 
• 
•  Meeting the conduct gateway (this focuses on Risk and Compliance requirements) 
• 
Provided each of these three hurdles are met, the Corporate Goals will then be paid if they 
achieve target. 

The Company achieving a Cash NPAT of $87.1m. 

In addition to the performance and conduct hurdles, $86m Cash NPAT must be achieved  
as a ‘Gateway’ to release payment for individual KPIs.  

THE GROUP CORPORATE GOALS ARE SHARED BY ALL KMPS. 
THE RESULTS BY GOAL ARE LISTED BELOW, CONSTITUTING 
35% OF THEIR STI. EACH KMP WILL ALSO HAVE 
ADDITIONAL GOALS RELATING TO THEIR BUSINESS AREA. 

The results by Goal are listed below, constituting 35% of their STI 

C A S H   N P A T

R E C E I V A B L E S 

C A S H   F L O W 

N P S

T
E
G
R
A
T

Cash NPAT results were at the higher end of market guidance and met 

the performance hurdles in place to activate Group Corporate Goals 

payment across the Group

Closing receivables grew from FY17 driven by strong growth in AU 

Cards and AU Commercial Leasing segments, however this growth was 

lower than target and this hurdle was not met

Cash Flow generated was ahead of target. This was achieved through 

disciplined capital management particularly focused on the improved 

efficiency of our funding structures

Group NPS results have shown a marked increase in prior years driven 

by the focus on digitising and simplifying our customer onboarding 

process and the repositioning of our customer lease product. This 
target was met

52

FlexiGroup Annual Report 2018

Remuneration Report

53

Payment of the STI 

Long term incentive  (LTI)

Disposal restriction for sign on incentive rights 

KMPs will have a portion of their STI paid as deferred (restricted) shares. By deferring a portion of the STI, incentive payments are better aligned with 

LTI to the CEO and Senior Employees are provided via the FlexiGroup 

the interests of shareholders as the ultimate value of the deferred portion is tied to the share price at the end of the restriction period. The deferred 

Long Term Incentive Plan (‘LTIP’). The FlexiGroup LTIP is part of 

STI awards recognise past performance and are not subject to further performance conditions, but are subject to a tenure condition. The KMPs 

FlexiGroup’s remuneration strategy and is designed to align the 

The CEO may not dispose of, deal in, or grant a security interest over any 

interest in Sign-On Incentive Rights without the prior written consent of 

the Board, which may be given subject to such conditions as the Board 

receive dividends over the vesting period.  Detail on how the STI payment will work is contained in the following table by plan component:

interests of FlexiGroup management and shareholders and assist 

sees fit in relation to the proposed dealing. 

P E R F O R M A N C E 

1 July 2017 to 30 June 2018 

S T I 

75% paid in cash in September 2018 

25% provided as restricted shares 

R E S T R I C T I O N 

12 months for the deferred portion from grant date 

D I V I D E N D S 

F O R F E I T U R E 

C L A W B A C K 

KMPs are entitled to dividends and voting rights during the  
restriction period

The deferred shares are subject to continued service (Restriction Period) 

which means that the shares are forfeited if the employee resigns or 

breaches company policies or terms of his or her employment  

agreement during the relevant restriction period

Restricted shares may also be forfeited if a clawback event occurs during 

the Restriction Period. A clawback event is a circumstance where an 

employee has engaged in fraud, dishonesty or gross misconduct, or where 

the financial results that led to the restricted shares being granted are 

subsequently shown to be materially misstated 

FlexiGroup in the attraction, motivation and retention of Executives. In 

particular, the LTIP is designed to provide relevant Executives with an 

incentive for future performance, with conditions for the vesting and 

exercise of performance rights under the LTIP encouraging those 

Executives to remain with FlexiGroup and contribute to the future 

The CEO may not dispose of, deal in, or grant a security interest over any 

interest in, a Share allocated to the CEO on exercise of a vested Sign-On 

Incentive Right for any relevant period determined by the Board.  

Current LTI plan - performance rights 

performance of the Group. The Company’s founding shareholders 

The Performance Rights were originally allocated in four equal tranches. 

approved the terms, the implementation and the operation of the LTIP 

On 27 November 2017, Tranche 5 was approved and issued to the CEO 

on 20 November 2006. 

Under the LTIP, eligible persons participating in the LTIP may be granted 

options and/or performance rights on terms and conditions determined 

by the Board from time to time. An option and a performance right are 

both rights to acquire a share, subject to the satisfaction of applicable 

vesting and/or exercise conditions. The main difference between an 

option and a performance right is that an exercise price as determined 

and Senior Executives. The Performance Rights allocated in each 

tranche will vest on, and become exercisable on or after, the applicable 

Vesting Date to the extent that certain performance-based conditions 

are achieved in the relevant Performance Period and a tenure condition 

is satisfied. The Performance Rights issued in Tranche 1, 2 and Tranche 

3 have lapsed, whilst the Performance Rights in Tranches 4 and 5 remain 

on issue, and will be tested based on FY19 and FY21 results respectively.

by the Board is required to be paid to exercise a vested option, whereas 

Tranche 3 performance rights had a minimum CAGR Cash EPS growth 

a performance right has a nil exercise price unless otherwise determined 

target of 4.5% and relative TSR conditions similar to those disclosed on 

by the Board. Options and performance rights granted under the plan 

page 54. These conditions were measured based on a performance 

carry no dividend or voting rights. 

period for financial year 1 July 2015 to 30 June 2017.  

The Board is responsible for administering the LTIP in accordance with 

The Performance Periods applicable to each of the outstanding 

the LTIP Rules and the terms and conditions of specific grants of options 

performance-based Vesting Conditions are as follows:

and/or performance rights to participants in the LTIP. The Board may 

determine which persons will be eligible to participate in the LTIP from 

time to time. Eligible persons may be invited to apply to participate in 

the LTIP. The Board may in its discretion accept such applications. 

LTI arrangements for 2018 

The following sets out the key features of the awards to the CEO and 

Senior Executives. 

Sign on incentive rights 

Tranche

Performance Period

Testing Date

4

5

2019 (1 July 2016 to 30 June 2019) 

2021 (1 July 2017 to 30 June 2021) 

Results announcement  
date in 2019 

Results announcement  
date in 2021 

Tranche 4 Performance Rights will be performance tested against the 

following performance-based Vesting Conditions:

On 22 November 2016, the shareholders approved an issue of sign on 

Percentage of rights

Performance Condition

incentive rights to the former CEO, Symon Brewis-Weston.  

The Incentive rights were issued in two equal tranches and have the 

40% of each Tranche of  
Performance Rights 

Cash EPS growth targets for the  
relevant Performance Period are met  

following terms: 

Tranche

Vesting Date

Expiry Date

Disposal  
Restriction Date

40% of each Tranche of  
Performance Rights

Relative TSR for the relevant Performance  
Period compared to the S&P/ASX 200  Index 
(excluding resources companies) 

1

2

1 September 2017

15 October  2018  30 September  2017

1 September 2018 

15 October  2019  30 September  2018

20% of each Tranche of  
Performance Rights 

Volume growth targets for the relevant  
Performance Period are met   

Vesting conditions for sign on incentive rights 

The Sign-On Incentive Rights are only subject to a tenure condition – 

they are not subject to any performance based or other Vesting 

Conditions. For any Sign-On Incentive Rights to vest and become 

exercisable, the CEO must remain employed by FlexiGroup at the 

applicable Sign-On Incentive Rights Vesting Date. 

Should the CEO cease to be employed by the Company on or prior to a 

tranche of Sign-On Incentive Rights vesting, all of the unvested Sign-On 

Incentive Rights will lapse immediately in accordance with the LTIP 

Rules unless the Board makes a determination that those Sign-On 
Incentive Rights have vested. 

Tranche 5 Performance Rights will be performance tested against the 

following performance-based Vesting Conditions: 

Percentage of rights

Performance Condition

50% of each Tranche of  
Performance Rights 

Cash EPS growth targets for the  
relevant Performance Period are met   

50% of each Tranche of  
Performance Rights 

Relative TSR for the relevant Performance  
Period compared to the S&P/ASX 200   
Index (excluding resources companies)   

 
54

FlexiGroup Annual Report 2018

Remuneration Report

55

Cash EPS growth performance condition 

The first performance-based Vesting Condition is based on growth on 

adjusted “Cash NPAT” earnings per share measure used by the 

Company to track earnings per share on an underlying performance 

Cash EPS growth target

basis. The Company calculates this adjusted “Cash NPAT” earnings per 

share measure (“Cash EPS”) for a financial year as: 

• 

the reported statutory net profit after tax, adjusted for the after tax 

Compound annual growth rate  
in cash EPS less than 4.0%  

effect of material infrequent items that the Board believe do not 

reflect on ongoing operations of the Group and the amortisation of 

Compound annual growth rate  
in cash EPS of 4.0% 

acquired intangible assets; 

• 

divided by the weighted average number of ordinary shares on 

issue during the year. 

This is consistent with how the Company reports its “Cash NPAT” in its 

investor presentations. 

The performance condition tests the growth in Cash EPS for the relevant 

Performance Period financial year above the Cash EPS for the 

immediately preceding financial year, measured as a percentage, (“Cash 
EPS Growth”). 

The Cash EPS Growth condition for Tranche 4 will be satisfied for a 

Performance Period in accordance with the following table:

Compound annual growth rate  
in cash EPS greater than 4.0%  
But less than 10.0%  

Compound annual growth rate  
in cash EPS equal to or greater  
than 10.0% 

Relative TSR performance condition 

The Cash EPS Growth condition for Tranche 5 will be satisfied for a 

Tranche 5 performance targets are as per the table below: 

Disposal restriction 

Performance Period in accordance with the following table:

Percentage of performance  
rights available in given year  
satisfying condition 

Nil   

30% 

Pro-rata between 30% And 100% 

100% 

Relative TSR target

Less than 51st percentile of companies  
in S&P/ASX 200 index (excluding  
materials and energy companies) 

51st percentile of companies in S&P/ 
ASX 200 index (excluding materials  
and energy companies) 

Greater than 51st percentile but less  
than the 75th percentile of companies  
in S&P/ASX 200 index  

Greater than or equal to 75th percentile  
of companies in S&P/ASX 200 index  
(excluding materials and energy companies)  

Percentage of performance  
rights available in given year  
satisfying condition 

The CEO and Senior Executives may not dispose of, deal in, or grant a 

security interest over any interest in, a Performance Right without the 

prior written consent of the Board, which may be given subject to such 

conditions as the Board sees fit in relation to the proposed dealing. 

Nil 

50% 

Pro rata between  
51% And 100% 

The CEO and Senior Executives may not dispose of, deal in, or grant a 

security interest over any interest in, a Share allocated on exercise of a 

Vested Performance Right for any relevant period determined by the 

Board.  

 The Board has imposed a disposal restriction on the Shares that are the 

subject of this approval, which will be granted on the exercise of any 

Vested Performance Rights. The disposal restriction will be enforced by 

placing a sale restriction over the Shares that are allocated on the 

exercise of the Vested Performance Rights.  

The disposal restrictions on those Shares will be lifted at the relevant 

100% 

Restriction Period End Date as set out below: 

The second performance-based Vesting Condition for each tranche of 

The Board has the discretion to amend either the Cash EPS growth 

Performance Rights relates to the Company’s Total Shareholder Return 

performance condition or the relative TSR performance condition at any 

(“TSR”) for the relevant Performance Period when compared to the peer 

time during the relevant Performance Period applicable to those 

group of companies in the S&P/ASX 200 Index (excluding materials and 

Performance Rights if the Board believes it is appropriate to do so to 

energy companies).  

reflect the Company’s circumstances. 

Tranches of shares 
allocated on exercise 
of vested Performance 
Rights tranches

% of shares allocated on 
vesting and exercise of 
Performance Rights 

Restriction period  
end date

Tranche 4

Tranche 5

60

40

100

15 October 2019 

15 October 2020

15 October 2022 

The Board may also implement any such other arrangements (including 

a holding lock) as it determines are necessary to enforce this restriction. 

The Board has the discretion to amend or waive any disposal restrictions 

on the Shares the subject of this approval which will be granted on the 

exercise of any Vested Performance Rights at any time until the disposal 

restriction ends, if the Board believes it is appropriate to do so to reflect 

the Company’s or the employee’s circumstances.   

Once any Board imposed restriction is removed, and subject to the 

Company’s Trading Policy, Shares acquired on exercise of Vested 

Performance Rights may be dealt with freely. 

Volume condition 

The third performance-based Vesting Condition, that is applicable to 

Tranche 4 only, is based on Volume. The Volume Growth vesting condition 

will assess volume growth for the Company with respect to the Performance 

Period applicable to the relevant tranche of Performance Rights, based on 

performance indicators set by the Board from time to time.  

Vesting date and expiry date 

Tranche

Performance period

Testing date

4

5

1 Sept 2019 

15 Oct 2021 

1 Sept 2021

15 Mar 2022 

Vested Performance Rights that are not exercised before the relevant 

expiry date will lapse in accordance with the LTIP Rules. 

Cash EPS growth target

Compound annual growth rate  
in cash EPS less than 4.5%  

Compound annual growth rate  
in cash EPS of 4.5% 

Compound annual growth rate  
in cash EPS greater than 4.5%  
But less than 6.0%  

Compound annual growth rate  
in cash EPS of 6.0% 

Compound annual growth rate  
in cash EPS greater than 6.0%  
But less than 7.5% 

Compound annual growth rate  
in cash EPS equal to or greater  
than 7.5% 

Percentage of performance  
rights available in given year  
satisfying condition 

For each Performance Period, the TSR for the Company will be 

determined by calculating the amount by which the sum of: 

Nil   

• 

the 90-day volume weighted average price (“VWAP”) for 

FlexiGroup shares in the period up to and including  

30% 

30 June at the end of the relevant Performance Period and 

• 

the dividends paid on a share during the relevant  

Performance Period  

Pro-rata between 30% And 60% 

exceeds the 90 day VWAP for the Company’s shares in the period up to 

and including 1 July at the beginning of the relevant Performance Period, 

60% 

expressed as a percentage.

Below are targets applicable for Tranche 4:

Pro-rata between 60% And 100% 

Relative TSR target

Percentage of performance  
rights available in given year  
satisfying condition 

100% 

Less than 50th percentile of companies  
in S&P/ASX 200 index (excluding  
materials and energy companies) 

50th percentile of companies in S&P/ 
ASX 200 index (excluding materials and 
energy companies) 

Greater than 50th percentile but less  
than the 75th percentile of companies  
in S&P/ASX 200 index  

Greater than or equal to 75th percentile  
of companies in S&P/ASX 200 index  
(excluding materials and energy companies)  

Nil 

50% 

Pro rata between  
50% and 100% 

100% 

 
 
 
56

FlexiGroup Annual Report 2018

Remuneration Report

57

REMUNERATION OUTCOMES FOR 2018 

Incentives paid to the CEO and Group Executives are directly linked to the Group’s financial performance.  Outlined below are details for the CEO and 

KMP payments relating to incentives. 

STI performance outcomes  

2017 Deferred STI 

The below STIs are gross of the 25% deferred shares component.

The table below presents the equity that was granted under the FY17 

The vesting outcomes for awards made to Senior Executives under FlexiGroup LTI Plan that reached vesting date during the reporting period are set 

out below. 

Type of instrument

Commencement 
date

Test date

TSR Quartile in 
Ranking Group

TSR Vested %

EPS Volume 
Vested % 

Lapsed %  Remain in plan

Performance rights 

1 Dec 2014

15 Sept 2017

4th Quartile 

-

- 

100 

-

deferred STI scheme. The deferred shares vest and are exercisable on 15 

Options issued to top five remunerated Non-KMP officers 

Symon Brewis-Weston1 

84,375 

48,981 

15 Sep 2018 

reporting periods are as follows: 

Name

Position

STI target $ STI outome $

September 2018.

Symon Brewis-Weston 

Ross Aucutt 

Verity Gilpin 

Ken Richards 

Chief Executive 
Officer 

Chief Financial 
Officer 

General Manager – 
Sales 

General Manager – 
Commercial 

590,625 

132,891 

Name

Deferred STI  
value ($)

# of shares 
issued 

Vesting date 

225,000 

180,000 

217,875 

176,479 

207,500 

134,875 

Ross Aucutt 

Verity Gilpin 

Ken Richards 

Chris Lamers 

Peter Lirantzis

16,875 

33,070 

9,796 

15 Sep 2018 

19,198 

15 Sep 2018 

21,094 

12,245 

15 Sep 2018 

9,229 

5,357 

15 Sep 2018 

-

-

-

Chris Lamers 

CEO New Zealand 

195,8531 

168,4331 

Peter Lirantzis 

Chief Operating 
Officer 

- 

- 

1.  With the resignation of Simon Brewis-Weston effective from  

3 September 2018 tenure based conditions have not been satisfied  
and deferred shares will be forfeited

1.  NZD translated at the average exchange rate of 1.085  

LTI performance outcomes 

The Vesting conditions attached to LTI awards at grant date are chosen to align rewards to the CEO and Senior Executives with the generation of 

shareholder value. The following table provides the Group’s TSR, dividend, share price and Cash earnings per share over the last 5 years.

TSR 

Dividends per share (cents) 

Cash EPS (cents) 

Share price – high 

Share price – low 

Share price – close 

2018

26% 

7.70 

23.60 

$2.33 

$1.44 

$2.22 

2017 

(3%) 

7.70 

25.00 

$2.58 

$1.55 

$1.83 

2016 

(16%) 

14.50 

28.00 

$3.12 

$1.71 

$1.74 

2015 

(14%) 

17.75 

28.70 

$4.00 

$2.70 

$2.91 

2014

(26%) 

16.5 

27.10 

$4.99 

$2.98 

$3.17 

Details of performance rights granted to KMPs are disclosed in the table on page 58 below. In financial year 2018, no instruments were issued to an 

officer who is among the five highest remunerated officers of the Company and the Group, and who is not a key management person.  

The terms and conditions of each grant of options, performance and sign on incentive rights affecting remuneration in the previous, this or future 

Grant date

1 December 2014 

26 November 2015 

22 November 2016 

3 July 2017 

6 September 2017 

27 November 2017 

Tranche  
number

Date vested  
and exercisable 

Expiry date 

Exercise price1 

Value per option,  
performance right  
at grant date ($)

2 

2 

3 

3 

4 

4 

2 

2 

2 

3 

3 

3 

4 

4 

4 

1 

2 

1 

2 

1 

5 

5 

1 Sep 2016 

1 Sep 2016 

1 Sep 2017 

1 Sep 2017 

1 Sep 2019 

1 Sep 2019 

1 Sep 2016 

1 Sep 2016 

1 Sep 2016 

1 Sep 2017 

1 Sep 2017 

1 Sep 2017 

1 Sep 2019 

1 Sep 2019 

1 Sep 2019 

1 Sep 2017 

1 Sep 2018 

1 Sep 2017 

1 Sep 2018 

15 Sep 2018 

1 Sep 2021 

1 Sep 2021 

15 Oct 2018 

15 Oct 2018 

15 Oct 2019 

15 Oct 2020 

15 Oct 2021 

15 Oct 2021 

15 Oct 2018 

15 Oct 2018 

15 Oct 2018 

15 Oct 2019 

15 Oct 2019 

15 Oct 2019 

15 Oct 2021 

15 Oct 2021 

15 Oct 2021 

15 Oct 2018 

15 Oct 2019 

15 Oct 2018 

15 Oct 2019 

15 Oct 2018 

15 Mar 2022 

15 Mar 2022 

Nil 

Nil 

Nil 

Nil 

Nil 

Nil 

Nil 

Nil 

Nil 

Nil 

Nil 

Nil 

Nil 

Nil 

Nil 

Nil 

Nil 

Nil 

Nil 

Nil 

Nil 

Nil 

2.65 

1.40 

2.49 

1.31 

2.35 

1.23 

2.61 

0.27 

2.61 

2.46 

1.04 

2.46 

2.17 

1.34 

2.17 

2.11 

1.98 

1.73 

1.65 

1.53 

1.36 

0.71 

1. 

The exercise price must be paid by the option holder to exercise the option when it vests

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
58

FlexiGroup Annual Report 2018

Remuneration Report

59

Details of performance, deferred STI shares and sign on incentive rights (referred to as “Incentive rights”) over ordinary shares in the Company 

provided as remuneration to each Director of FlexiGroup Limited and each of the KMP of the parent entity and the Group are set out below. When 

exercisable, an incentive right is convertible into one ordinary share of FlexiGroup Limited. Further information on the incentive rights is set out in 

ADDITIONAL INFORMATION

note 24 to the financial statements. 

Directors of FlexiGroup Limited

Name

A Abercrombie 

C Christian 

R Dhawan 

J Leonard 

C Campbell 

S Brewis-Weston2 

R J Skippen 

Number of incentive 
rights  granted 
during the year2

Value of incentive  
rights granted  
during the year $ 1  

Number of incentive 
rights vested  
during the year  

Number of incentive 
rights lapsed  
during the year  

Financial years  
of issue of lapsed rights 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

605,843 

- 

651,526 

- 

36,000 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

Other Key Management Personnel

Name

R Aucutt 

V Gilpin 

K Richards 

C Lamers 

P Lirantzis 

Number of incentive 
rights  granted 
during the year

Value of incentive  
rights granted  
during the year $  

Number of incentive 
rights vested  
during the year  

Number of incentive 
rights lapsed  
during the year  

Financial years  
of issue of lapsed rights 

219,813 

173,263 

158,974 

243,706 

- 

232,402 

188,921 

170,657 

280,789 

- 

- 

- 

- 

15,000 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

1. 

This is based on the fair value of the shares on the date of issue 

2.  With the resignation of Symon Brewis-Weston effective from 3 September 2018 tenure based conditions have not been satisfied and deferred  

performance rights will be forfeited

The assessed fair value at grant date of incentive rights granted in 2018 

(f) Expected dividend yield: 4.8%  

(g) Risk-free interest rate: 2% 

Shares provided on exercise of remuneration options 
and performance rights  

In the current year, nil ordinary shares in the Company were issued 

because of the exercise of remuneration performance and sign on 

incentive rights. The 51,000 vested sign on incentive rights were settled 

through on market share purchases. 

is allocated equally over the period from grant date to vesting date, and 

the amount is included in the remuneration table on page 61. The fair 

values at grant date for sign on and deferred share incentives were 

internally determined, as the incentives were only subject to a tenure 

vesting condition. For performance rights issued on 27 November 2017, 

the fair values at grant date were independently determined using a 

binomial tree option pricing methodology that takes into account the 

exercise price, the term of the performance rights, the impact of dilution, 

the share price at grant date and expected price volatility of the 

underlying share, the expected dividend yield and the risk-free interest 

rate for the term of the performance rights. 

The model inputs for performance rights granted during the year ended 

30 June 2018 included: 

(a) Exercise price: nil 

(b) Grant date: 27 November 2017  

(c) Expiry date: 15 March 2022 

(d) Share price at grant date: $1.63  

(e) Expected price volatility of the Company’s shares: 35%  

Details of remuneration: STI cash payments, performance and sign on incentive rights  

For each STI cash payment and grant of performance and sign on incentive rights, the percentage of the available bonus or grant that was paid, 

or that vested, in the financial year, and the percentage that was forfeited because the person did not meet the service and performance criteria is 

set out below. The performance and sign on incentive rights vest in accordance with the vesting schedules detailed below. No performance and/

or sign on incentive rights will vest if the conditions are not satisfied, hence the minimum value of the rights yet to vest is nil. The maximum value 

of the rights yet to vest has been determined as the amount of the fair value at grant date of the rights that are yet to be expensed.

Executive Director

Name

2018STI  
Total  
payment1 
$

STI Outcome  
as % of  
target

STI % of  
target  
forfeited

S Brewis-Weston2

132,891

23 

 77

Prior year  
equity awards  
Vested  
during 2018 
%

Prior year  
equity awards 
Forfeited  
during 2018 
%

Financial  
years in which  
performance 
and sign on 
incentive rights 
may vest

Maximum total 
value of grant 
yet to vest 
$

50  

-

-

  -

-

-

2019  

2019

2022

6,944 

15,477 

551,998 

LTI Year  
granted

2017  

2018

2019

Other Key Management Personnel

2018STI  
Total  
payment1 
$

STI Outcome  
as % of  
target

STI % of  
target  
forfeited

LTI Year  
granted

Name

R Aucutt

180,000

80 

V Gilpin

176,479

K Richards

134,875

C Lamers

168,4333

P Lirantzis

-

81

65

86

-

20

19

35

14

-

2018

2019

2016

2018

2018

2018

2018

2018

2018

2018

2015

2016

Prior year  
equity awards  
Vested  
during 2018 
%

Prior year  
equity awards 
Forfeited  
during 2018 
%

Financial  
years in which  
performance 
and sign on 
incentive rights 
may vest

Maximum total 
value of grant 
yet to vest 
$

-

-

-

-

-

-

-

37.5

-

-

-

-

 -

-

-

-

-

-

-

-

-

-

100%

100%

2019

2022

3,095 

208,182

2020/2021

237,244 

2019

2022

2019

2022

2019

2022

2022

-

-

6,066 

152,719 

3,869 

145,447 

6,131 

1,693 

196,616 

-

-

1. 

includes both the cash and deferred shares components 

2.  With the resignation of Symon Brewis-Weston effective from 3 September 2018 tenure based conditions have not been satisfied and deferred perfor-

mance rights will be forfeited

3.  NZD translated at the average exchange rate of 1.085

60

FlexiGroup Annual Report 2018

Remuneration Report

61

Shares under performance rights  

Non-Executive Directors’ fees 

Amounts of remuneration 

As at the date of this report, there were 2,577,100 unissued ordinary 

The current base remuneration was approved on 20 July 2011. Non-

Details of the remuneration of the Directors and the KMP (as defined in Australian Accounting Standards Board (“AASB”) 124 Related Party 

shares of FlexiGroup Limited subject to performance, sign on and 

Executive Directors’ fees are determined within an aggregate Directors’ 

Disclosures) of FlexiGroup Limited and its subsidiaries are set out in the following tables. The cash bonuses are dependent on the satisfaction of 

deferred STI rights. These unissued ordinary shares are the subject of 

fee pool limit of $1.2 million. 

performance conditions as set out in the section headed Short-term performance incentives above. The KMP of FlexiGroup Limited is the Directors 

The following fee structure was applicable for the 2016 financial year: 

and certain Executives that report directly to the CEO.

performance, sign on and deferred STI rights with expiry dates between 

1 October 2018 and 15 October 2022.  

No performance and sign on incentive shareholder has any right under 

the performance share to participate in any other share issues of the 

Company or any other entity. 

Non-Executive Directors 

Base fees (per annum) 

Chair $250,000 

Other Non-Executive Directors $120,000 

Additional fees (per annum) 

Audit Committee – Chair $25,000 

Fees and payments to Non-Executive Directors reflect the demands that 

Remuneration Committee – Chair $25,000 

are made on and the responsibilities of the Non-Executive Directors. 

Non-Executive Directors’ fees and payments are reviewed annually and 

benchmarked where appropriate by the Board. Non-Executive Directors 

do not receive share options. Non-Executive Directors may opt each 

year to receive a percentage of their remuneration in FlexiGroup Limited 
shares which would be acquired on–market. Shareholders approved this 

Risk and Compliance Committee – Chair $25,000  

In addition to the above fees, Directors also receive superannuation 

contributions required under government legislation. 

A Director is entitled to reimbursement for reasonable travel, 
accommodation and other expenses in attending meetings and carrying 

arrangement on 20 November 2006 but no Directors have yet elected to 

out their duties. 

2018 

Non-Executive Director

Short-term employee benefits

Post-employment  
benefits

Long-term 
benefits

Name

Cash salary  
and fees 

STI cash  
payment1

Other  

benefits  Superannuation 

Long  
service leave 

Share-based  
payments expense2 

Total earnings 

A Abercrombie (Chairman) 

253,701 

C Christian (Deputy Chairman)

157,978 

R Dhawan3

J Leonard 

C Campbell4 

R J Skippen7 

Subtotal  
Non- Executive Directors 

199,100 

135,063 

18,218 

60,417 

824,477 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

20,049 

15,008 

12,390 

12,831 

1,731 

5,740 

67,749 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

273,750 

172,986 

211,490 

147,894 

19,949 

66,157 

892,226 

participate in the arrangement. 

Under clause 10.09 of the Company’s constitution, subject to the Listing 

Rules and Corporations Act 2001, a Director at the request of the other 

Directors may be remunerated for performing additional or special 

duties for the Company. 

Executive Director

Short-term employee benefits

Post-employment  
benefits

Long-term 
benefits

Name

Cash salary  
and fees 

STI cash  
payment1

Other  

benefits  Superannuation 

Long  
service leave 

Share-based  
payments expense2 

Total earnings 

Under clause 10.11 of the Company’s constitution, subject to the Listing 

S Brewis-Weston  

767,454 

132,891  

Rules and Corporations Act 2001, the Company may pay a former 

Director, or the personal representatives of a Director who dies in office, 

a retirement benefit in recognition of past services of an amount 

determined by the Directors. The Company may also enter into a 

contract with a Director providing for payment of the retiring benefit. No 

such contracts have been entered into to date. Despite having this 

clause in the Company’s constitution, the Company does not intend to 

pay such benefits to Directors.   

Subtotal  
Executive Director 

767,454

132,891  

- 

- 

20,049 

20,049  

- 

- 

141,224 

1,061,618 

141,224 

1,061,618 

Other key management 
personnel

Short-term employee benefits

Post-employment  
benefits

Long-term 
benefits

Name

R Aucutt 

V Gilpin 

K Richards 

C Lamers5

P Lirantzis 6

Subtotal other key  
management personnel 

Total key management  
personnel compensation 
(Group) 

Cash salary  
and fees 

STI cash  
payment1

Other  

benefits  Superannuation 

Long  
service leave 

Share-based  
payments expense2 

Total earnings 

429,951 

135,000 

415,703 

132,360 

382,799 

101,156 

381,731 

126,325 

- 

- 

- 

- 

316,741 

- 

191,541 

20,049 

20,049 

20,049 

12,237 

11,695 

1,926,925 

494,841 

191,541 

84,079 

3,518,857 

627,732 

191,541 

171,877 

- 

- 

- 

- 

- 

- 

-

21,125 

52,064 

21,341 

76,349 

18,255 

606,125 

620,176 

525,345 

596,642 

538,232 

189,134 

2,866,520 

330,357 

4,840,364 

1. 

This represents 75% of the 2017 STI payable in September 2018. The remaining 25% is deferred to the financial year commencing 1 July 2018 with a 
vesting date of 15 September 2019 

2.  Remuneration for share-based payments represents amounts expensed during the year for accounting purposes. Negative amounts represent 

lapsed instruments due to failure to meet either performance vesting conditions or termination of employment. Included in the share based payment 
expense is the FY2017 deferred STI amount that is settled in equity. The shares vest on 15 September 2018

3.  R Dhawan received additional fees for serving on the FXL NZ Board

4.  C Campbell was appointed a non-executive director on 17 May 2018. Amounts above include payments commencing on appointment date 

5.  NZD translated at the average exchange rate of 1.085

6.  P Lirantzis ceased being a KMP on 16 January 2018

7. 

R J Skippen resigned on 27 November 2017

 
 
 
 
62

2017 

FlexiGroup Annual Report 2018

Remuneration Report

63

Non-Executive Director

Short-term employee benefits

Post-employment  
benefits

Long-term 
benefits

Name

Cash salary  
and fees 

STI cash  
payment1

Other  

benefits  Superannuation 

Long  
service leave 

Share-based  
payments expense2 

Total earnings 

A Abercrombie (Chairman) 

250,000 

R Dhawan3 

C Christian 4

J Leonard4

R J Skippen 

Subtotal  
Non- Executive Directors 

157,644 

80,100 

70,000 

145,000 

702,744 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

23,750 

13,775 

7,610 

6,650 

13,775 

65,560 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

273,750 

171,419 

87,710 

76,650 

158,775 

768,304 

Executive Director

Short-term employee benefits

Post-employment  
benefits

Long-term 
benefits

Name

Cash salary  
and fees 

STI cash  
payment1

Other  

benefits  Superannuation 

Long  
service leave 

Share-based  
payments expense2 

Total earnings 

S Brewis-Weston  

702,450

253,125 

Subtotal  
Executive Director 

702,450 

253,125 

- 

- 

47,550  

47,550   

- 

- 

83,405 

1,086,530  

83,405 

1,086,530 

Other key management 
personnel

Short-term employee benefits

Post-employment  
benefits

Long-term 
benefits

Name

D Stevens5

R Aucutt5

R May5

V Gilpin 

P Lirantzis5

K Richards6

C Lamers7  

Subtotal other key  
management personnel 

Total key management  
personnel compensation 
(Group) 

Cash salary  
and fees 

STI cash  
payment1

Other  

benefits  Superannuation 

Long  
service leave 

Share-based  
payments expense2 

Total earnings 

365,984 

- 

469,813 

198,103 

50,625 

- 

205,679 

- 

188,323 

383,431 

99,211 

580,385 

33,750 

270,885 

62,532 

- 

- 

- 

127,917 

27,686 

47,414 

13,078 

18,820 

19,540 

26,570 

19,616 

25,734 

5,103 

- 

- 

- 

- 

21,528 

- 

- 

(130,713) 

- 

(101,480) 

21,132 

2,808 

- 

- 

718,162 

267,548 

312,062 

530,344 

658,087 

359,151 

208,120 

2,132,384 

273,804 

705,550 

128,461 

21,528 

(208,253) 

3,053,474 

3,537,578 

526,929 

705,550 

241,571 

21,528 

(124,848) 

4,908,308 

This represents 75% of the 2017 STI payable September 2017. The remaining 25% is deferred until the financial year commencing 1 July 2017 and vesting on  
15 September 2018 

Remuneration for share-based payments represents amounts expensed during the year for accounting purposes. Negative amounts represent lapsed  
instruments due to failure to meet either performance vesting conditions or termination of employment 

R Dhawan received additional fees for serving on the FXL NZ Board

1. 

2. 

3. 

4. 

5.  D Stevens, R May and P Lirantzis ceased being KMPs on 9 January 2017, 31 January 2017 and 16 January 2018 respectively.  Amounts shown in their  

remuneration include amounts earned up to that date and termination benefits, which are included as other benefits above. R Aucutt replaced D Stevens  
and R May was not replaced 

6. 

7. 

K Richards was appointed as General Manager Commercial on 10 October 2016. Amounts above include payments commencing on appointment date 

C Lamers was appointed as CEO of New Zealand commencing 6 March 2017. Amounts above include payments commencing on appointment date.  
C Lamers was paid a NZ$47,414 sign on bonus to compensate him for lost benefits from his previous employment. This amount has been disclosed as other 
benefits above. Lamers was also offered sign on incentive rights as part of his lost earnings compensation, with a grant date of 1 July 2017. These incentives  
will be reflected in his FY18 earnings. NZD translated at the average exchange rate of 1.085

The relative proportions of ongoing remuneration that are linked to performance and those that are fixed are as follows:

Name

S Brewis-Weston 

R Aucutt 

V Gilpin 

K Richards 

C Lamers 

D Stevens1 

R May1 

P Lirantzis1 

Fixed remuneration

At risk STI

2018 % 

2017 %

2018 % 

2017 %

2018  Rights % 

2017  Rights %

74 

74 

70 

77 

66 

n/a 

n/a 

100 

69 

81 

77 

83 

87 

100 

100 

94 

13 

22 

21 

19 

21 

n/a 

n/a 

-

23 

19 

19 

17 

13 

n/a 

n/a 

5 

13 

4 

9 

4 

13 

n/a 

n/a 

- 

8 

- 

4 

- 

- 

n/a 

n/a 

1 

1.  Mr P Lirantzis, Mr D Stevens and Mr R May’s total remuneration is disclosed as 100% fixed remuneration in the year of their departure. They did not 

qualify for STI due to resignation and their LTIs lapsed on departure 

Service agreements 

Remuneration and other terms of employment for the Chief Executive 

In the event of retrenchment, the Executives listed in the table on page 

Officer and the other KMPs are formalised in service agreements. Each 

48 are entitled to the payment provided for in the service agreement. 

of these agreements can provide for the provision of short term 

performance incentives, eligibility for the FlexiGroup Long Term 

The employment of the Executives may be terminated by the Company 

without notice by payment in lieu of notice. Upon termination of 

Incentive Plan (‘LTIP’), other benefits including the use of a company 

employment, the Board exercises its discretion on payment of a pro-rata 

motor vehicle, tax advisory fees, payment of benefits forgone at a 

STI entitlement and early vesting of any unvested LTI’s held by the 

previous employer, relocation, living, tax equalisation, travel and 

above KMP. 

accommodation expenses while an Executive is required to live away 

The service agreements also contain confidentiality and restraint of 

from their normal place of residence. 

trade clauses. 

All employment agreements are unlimited in term but capable of 

termination at agreed notice by either the Company or the Executive. 

The Company can make a payment in lieu of notice. The notice period 

for each Executive are listed in the table below. 

The provisions of the agreements relating to notice period and 

remuneration are listed in the table below. 

Name

S Brewis-Weston 

R Aucutt 

V Gilpin 

K Richards 

C Lamers4

1.  Notice applies to either party 

Term of agreement  
and notice period1  

Total Fixed 
Remuneration $2 

Termination payments3 

6 months 

3 months 

3 months 

3 months 

3 months 

787,500 

450,000 

435,750 

415,000 

425,000 

6 months 

3 months 

3 months 

3 months 

3 months 

2.  Base salaries and superannuation are for financial year ended 30 June 2018. Annual reviews are performed by the remuneration committee.  

3.  Base salary payable if the Company terminates employee with notice, and without cause, (e.g. for reasons other than unsatisfactory performance) 

C Christian and J Leonard were appointed as non-executive directors on 1 December 2016. Amounts above include payments commencing on appointment date

4.  Remuneration is in NZ$ 

 
64

FlexiGroup Annual Report 2018

Remuneration Report

65

Other services obtained from related parties- rental of Melbourne premises 

Shareholding disclosures relating to Directors and Key Management Personnel  

Flexirent Capital Pty Limited has rented premises in Melbourne owned by entities associated with Mr A Abercrombie. The rental arrangements for 

these premises are based on market terms. The rent paid for these premises amounted to $177,353. Refer to note 30 for further details. 

Equity instrument disclosures relating to Directors and Key Management Personnel 

Performance, deferred STI shares and sign on incentive rights holdings.

2018

Executive Director

Name

Balance at  
start of year

Granted at  
compensation1

Exercised

Lapsed 

Balance at  
end of year 

Vested and  
exercisable 

Unvested

S Brewis-Weston  

72,000

605,843 

(36,000) 

-  

641,843 

- 

641,843  

1.  With the resignation of Symon Brewis-Weston effective from 3 September 2018 tenure based conditions have not been satisfied and deferred perfor-

mance rights will be forfeite 

Other Key Management Personnel

Name

R Aucutt 

V Gilpin 

K Richards 

C Lamers 

P Lirantzis

2017

Executive Director

Name

Balance at  
start of year

Granted at  
compensation

Exercised

Lapsed 

Balance at  
end of year 

Vested and  
exercisable 

- 

150,000 

- 

- 

219,813 

173,263 

158,974 

- 

- 

- 

243,706 

(15,000) 

- 

- 

- 

- 

120,000 

- 

- 

(120,000) 

219,813 

323,263 

158,974 

228,706 

- 

- 

- 

- 

- 

- 

Unvested

219,813 

323,263 

158,974 

228,706 

- 

Balance at  
start of year

Granted at  
compensation

Exercised

Lapsed 

Balance at  
end of year 

Vested  
and exercisable 

Unvested

S Brewis-Weston  

-

72,000 

- 

-  

72,000 

- 

72,000

Other Key Management Personnel

Name

D Stevens  

R Aucutt 

R May  

V Gilpin 

P Lirantzis 

K Richards 

C Lamers

Balance at  
start of year

Granted at  
compensation

Exercised

Lapsed 

Balance at  
end of year 

Vested  
and exercisable 

Unvested

360,000 

- 

255,000 

190,000 

360,000 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

(360,000) 

- 

(255,000) 

(40,000) 

(240,000) 

- 

- 

- 

- 

- 

150,000 

120,000 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

150,000 

120,000 

- 

- 

2018

Non-Executive Directors

Name

A Abercrombie (Chairman) 

C Christian (Deputy Chairman)

R Dhawan 

J Leonard 

C Campbell 

RJ Skippen 

Executive Director

Name

S Brewis-Weston  

Other Key Management Personnel

Name

R Aucutt 

V Gilpin 

K Richards 

C Lamers 

P Lirantzis

Balance at  
start of year

90,766,593 

- 

275,371 

3,560 

- 

147,470 

Received during the year  
on the exercise of rights

Other changes  
during the year 

- 

- 

- 

- 

- 

- 

- 

10,000 

- 

- 

- 

(147,470) 

Balance at  
start of year

Received during the year  
on the exercise of rights

50,852

36,000 

Other changes  
during the year 

10,000 

Balance at  
end of year  

90,766,593 

10,000 

275,371 

3,560 

- 

- 

Balance at  
end of year  

96,852  

Balance at  
start of year

Received during the year  
on the exercise of rights

Other changes  
during the year 

Balance at  
end of year  

- 

- 

- 

- 

103,453 

- 

- 

- 

15,000 

- 

- 

- 

- 

- 

(103,453) 

- 

- 

- 

15,000 

- 

66

FlexiGroup Annual Report 2018

Directors’ Report

67

2017

Non-Executive Directors

Name

Balance at  
start of year

Received during the year  
on the exercise of rights

A Abercrombie (Chairman) 

90,000,000 

C Christian 

R Dhawan 

J Leonard 

RJ Skippen 

Executive Director

Name

S Brewis-Weston  

Other Key Management Personnel

Name

D Stevens 

R Aucutt 

R May  

V Gilpin 

P Lirantzis 

K Richards 

C Lamers 

- 

275,371 

- 

145,000 

Other changes  
during the year 

766,593 

- 

- 

3,560 

2,470 

- 

- 

- 

- 

- 

Balance at  
start of year

Received during the year  
on the exercise of rights

50,000

- 

Other changes  
during the year 

852 

Balance at  
end of year  

90,766,593 

- 

275,371 

3,560

147,470 

Balance at  
end of year  

50,852  

Balance at  
start of year

Received during the year  
on the exercise of rights

Other changes  
during the year 

Balance at  
end of year  

46,510 

- 

23,375 

- 

103,453 

- 

- 

- 

- 

- 

- 

- 

- 

- 

(46,510) 

- 

(23,375) 

- 

- 

- 

- 

- 

- 

- 

- 

103,453 

- 

- 

OTHER INFORMATION

Directors’ indemnification 

During the year ended 30 June 2018, the Company paid insurance 
premiums in respect of a Directors’ and Officers’ Liability insurance 
contract. Disclosure of the total amount of the premium and the nature of 
the liabilities in respect of such insurance is prohibited by the policy. 

Indemnity of auditors 

The Company has agreed to indemnify their auditors, 
PricewaterhouseCoopers, to the extent permitted by law, against any claim 
by a third party arising from the Company’s breach of their agreement. The 
indemnity stipulates that the Company will meet the full amount of any such 
liabilities including a reasonable amount of legal costs. 

Proceedings on behalf of the Company 

No person has applied to the court under section 237 of the Corporations 
Act 2001 for leave of Court to bring proceedings on behalf of the Company, 
or intervene in any proceedings to which the Company is a party, for the 
purpose of taking responsibility on behalf of the Company for all or any 
part or those proceedings. The Company was not a party to any such 
proceedings during the year. 
No proceedings have been brought or intervened in on behalf of the 
Company with leave of the Court under section 237 of the Corporations Act 
2001. 

Non-audit services 

The Company may decide to employ the auditor on assignments additional 
to their statutory audit duties where the auditor’s expertise and experience 
with the Company and/or the Group are important. 

Details of the amounts paid or payable to the auditor 
(PricewaterhouseCoopers) for audit and non-audit services provided 
during the year are set out in note 32 of the financial statements. 

The Board of Directors has considered the position and, in accordance with 
advice received from the Audit Committee, is satisfied that the provision 
of the non-audit services is compatible with the general standard of 
independence for auditors imposed by the Corporations Act 2001. The 
Directors are satisfied that the provisions of non-audit services by the 
auditor, as set out in note 32 of the consolidated financial statements, 
did not compromise the auditor independence requirement of the 
Corporations Act 2001 for the following reasons: 

• 

• 

all non-audit services have been reviewed by the Audit Committee 
to ensure they do not impact the impartiality and objectivity of the 
auditor 

none of the services undermine the general principle relating to 
auditor independence as set out in APES 110 Code of Ethics for 
Professional Accountants. 

Declaration of interests 

Other than as disclosed in the financial statements, no Director of the 
Company has received or become entitled to receive a benefit other than 
remuneration by reason of a contract made by the Company or a related 
corporation with a Director or with a firm of which he is a member, or with 
a company in which he has a substantial financial interest except that 
Flexirent Capital Pty Limited has rented premises in Melbourne owned by 
a company associated with Mr A Abercrombie. The lease is on standard 
market terms. 

Environmental regulation 

The Group’s operations are not regulated by any significant environmental 
regulation under a law of the Commonwealth or of a State or Territory. 

Rounding of amounts 

The Company is of a kind referred to in ASIC Corporations (Rounding 
in Financial/Directors’ Reports) Instrument 2016/191 relating to the 
“rounding off” of amounts in the Directors’ Report and the Annual Financial 
Statements. Some amounts in the Directors’ Report and the Annual 
Financial Statements have been rounded off in accordance with that 
Instrument to the nearest hundred thousand dollars. 

Matters subsequent to end of the financial year 

Other than matters discussed in note 36, there are no other matters or 
circumstances that have arisen since 30 June 2018 that has significantly 
affected, or may significantly affect: 

(a) the Company’s operations in future financial years, or 

(b) the results of those operations in future financial years, or 

(c) the Company’s state of affairs in future financial years. 

Auditor’s independence declaration 

A copy of the auditor’s independence declaration as required under section 
307C of the Corporations Act 2001 is set out on page 78. 

Auditor 

PricewaterhouseCoopers continues in office in accordance with section 327 
of the Corporations Act 2001. 

This Report is made in accordance with a resolution of Directors. 

Andrew Abercrombie 
Chairman 

Sydney 
26 September 2018

 
 
 
 
 
 
 
 
 
 
 
 
68

FlexiGroup Annual Report 2018

Corporate Governance Statement

69

THE COMPANY IS COMMITTED  
TO ENSURING THAT ITS POLICIES  
AND PRACTICES MEET THE 
RECOMMENDATIONS OF CORPORATE 
GOVERNANCE AS OUTLINED BY THE  
ASX CORPORATE GOVERNANCE COUNCIL

CORPORATE GOVERNANCE 
STATEMENT

A framework for effective oversight

This Corporate Governance Statement sets out details of 

FlexiGroup Limited’s (Company) corporate governance 

practices for the year ended 30 June 2018 (Reporting Period) 

including the Company’s position relating to each of the 

Australian Securities Exchange (ASX) Corporate Governance 

Council’s (ASX CGC) Corporate Governance Principles and 

Recommendations 3rd Edition (Recommendations).

For the purpose of preparing this Corporate Governance Statement, 

the Company has reviewed its current corporate governance policies 

and practices against the Recommendations in respect of the 

Reporting Period. As recommended by the ASX CGC, further 

information in relation to corporate governance practices is publicly 

available on the Company’s website at www.flexigroup.com.au.

The Board has established a framework of processes and guidelines 

for the Company that includes corporate policies and monitoring 

procedures, financial and operational business risk management and 

internal control systems and standards for ensuring lawful and 

ethical conduct.

Throughout the year, the Board’s composition has changed. On 27 

November 2017, Mr R John Skippen resigned from his position as 

Non-Executive Director of the Board and on 17 May 2018, Ms Carole 

Campbell was appointed as an Independent Non-Executive Director.

Additionally, due to the substantial holdings of Mr Andrew 

Abercrombie, the Board has appointed Ms Christine Christian as 

Deputy Chairman from 6 August 2018.  The Deputy Chairman will 

assume the role of Chair of the Board when Mr Abercrombie has a 

potential conflict of interest or lack of independence. This position 

also offers an alternative point of contact for shareholders. 

Mr Abercrombie indirectly holds approximately 24% of the shares 

currently on issue in the Company and as the former CEO, is not 

regarded as being an independent Director. The Board believes that 

Mr Abercrombie is best placed to act as Chairman of both the Board 

and the Nomination Committee given his extensive corporate 

knowledge and understanding of the Company and his industry 

associations.

With the resignation of Mr Symon Brewis-Weston as Chief Executive 

Officer (CEO) and Executive Director on 3 September 2018, the 

Company appointed Ms Rebecca James as CEO commencing on  

2 October 2018.

As at the date of this Corporate Governance Statement, the Board is 

majority independent and consists of Mr Andrew Abercrombie 

(Chair), Ms Christine Christian (Deputy Chair), Mr Rajeev Dhawan, 

Ms Jodie Leonard and Ms Carole Campbell.  All Board Committees 

are chaired by Non-Executive Directors. The Company’s Audit 

Committee and Remuneration Committee are both entirely 

independent in composition. 

This Corporate Governance Statement is current as at 26 September 

2018, and has been approved by the Board of the Company.

70

FlexiGroup Annual Report 2018

Sustainability Report

71

WE AIM TO OPERATE OUR 
BUSINESSES IN ACCORDANCE 
WITH OUR SUSTAINABILITY 
FRAMEWORK, WHICH IS BUILT 
AROUND OUR CORE VALUES, THE 
FLEXIDNA, WHICH ARE INTEGRAL 
TO THE WAY WE DO BUSINESS.  

Y
T
I
L
I
B
A
N
I
A
T
S
U
S

SUSTAINABILITY PERFORMANCE

Corporate responsibility and long term sustainability are key priorities 

outlines how the Company expects its representatives to behave and 

that are embedded in the way we work. Our approach to sustainability is 

conduct business in the workplace on a range of issues. The Board of 

designed to anticipate, respond to and shape emerging issues and 

Directors, as the Company’s highest governance body, ensures that 

opportunities that have the potential to impact both internal and 

FlexiGroup’s values and ethical standards are reflected in its day to day 

external stakeholders including customers, employees, suppliers, 

operations. 

shareholders and communities. We aim to operate our businesses in 
accordance with our sustainability framework, which is built around our 

core values, the FlexiDNA, which are integral to the way we do business.  

Values and integrity  

In conducting its business activities, the Company is committed to 
maintaining the highest ethical standards. FlexiGroup has a Code of 

Conduct that applies to all Directors, officers, employees, contractors, 

consultants and associates of the Company. The Code of Conduct 

FlexiGroup takes its obligations in regards to ethical behaviour very 

seriously. In addition to our Code of Conduct, the Company has also 

implemented policies regarding the disclosure of personal relationships 

where a potential conflict may arise and has improved its processes 

regarding pre-employment and background audits, particularly for 

senior leaders and those employees accessing credit information and 

making financial decisions.

 
72

FlexiGroup Annual Report 2018

Sustainability Report

73

Our Code of Conduct also references our FlexiDNA. This is how we refer 

One of our key strategic goals is to be an employer of choice. This means 

recruiting for new roles are aware of our diversity policies and in 

 Indigenous cultural awareness  

to our purpose, vision and values.  

Our Purpose: We finance opportunities, connecting buyers and sellers  

Our Vision: To create more opportunities where moments are made 
possible  

Our Values: Integrity, Relationships Matter, Accountability, Flexibility, 
Courage with Credibility 

that we are committed to the principles of equal employment and the 

provision of a work environment that is safe and supportive of all of our 

team members. The Company adopts and encourages diversity through 

an open and inclusive culture that values and respects all employees, 

customers and the communities in which we live and work.  

FlexiGroup sees diversity as recognising and valuing the contribution of 

people from different backgrounds, with different perspectives and 

Our purpose is founded on the principle that every person should have 

experiences, which in turn benefits our business as a whole. 

the opportunity to buy what they want and need, provided it is within 

their means to do so. Our focus is on our strong relationships with our 

partners (our ‘sellers’) who provide great products and services for 

customers (our ‘buyers’).  

While we embrace the principle of meritocracy and seek to recruit, 

promote and remunerate based on performance and capabilities, we 

also ensure that we have clear, readily available policies that support 

diversity underpinning our operating model and business processes, 

Our vision is based on our drive to continually build our business – in 

and we actively support programs within our business that enhance 

new markets, with new sellers and for more buyers, so we can continue 

diversity and inclusiveness. We have introduced a number of new 

to create more opportunities where moments are made possible. A 

policies and undertaken new initiatives during the reporting period to 

moment could be starting school with the right technology, starting a 

help encourage inclusiveness across the Group.   

new business with the right equipment, or being able to book a dream 

holiday.  

Equal employment opportunity, bullying, harassment, 

Our values guide how we operate and behave – whether it’s internally or 

discrimination and victimisation policy  

externally.  

FlexiGroup is committed to maintaining a work environment that is free 

Integrity - We believe that integrity is critical for any organisation but 
particularly for a Financial Services team. We pride ourselves in doing 

from bullying, harassment, discrimination and victimisation – a 

workplace where all employees are treated with respect, dignity and 

the right thing and being transparent in our dealings with our 

fairness, and an environment that promotes honesty and integrity. The 

shareholders, customers and employees.  

Company does not tolerate any form of discrimination, including on the 

Relationships matter - We also put relationships at the heart of the 
decisions we make – our buyers and sellers are critical to our success 

and customer experience is a key focus for us.  

Accountability - We drive accountability across the organisation to 
ensure that we deliver for our shareholders, customers and employees. 

Flexibility - We have flexibility in our processes to ensure we remain 
agile and continually grow and improve the way we operate.

Courage and credibility - We encourage our people to share sound 
ideas that help us disrupt our traditional ways of thinking and operating 

to ensure we are delivering innovative solutions for all of our 

stakeholders.   

basis of gender, race, religion, cultural background, colour, marital 

status, sexual orientation, gender identity, age, disability, personal 

associations, political beliefs, family responsibilities, pregnancy, 

membership or non-membership of a trade union. 

FlexiGroup is dedicated to ensuring that the Company creates and 

maintains a diverse work environment in which everyone is treated in a 

fair and respectful manner and where everyone feels responsible for the 

reputation and performance of the Company.  

The Company has adopted a comprehensive and robust Equal 

Employment Opportunity, Bullying, Harassment, Discrimination and 

Victimisation Policy in order to ensure that employees and other 

stakeholders are treated fairly and equally. This policy sets out the types 

The values permeate all of our people, processes and systems, and are 

of behaviours and conduct that constitute bullying, harassment, 

built into our performance management processes. 

People and culture  

FlexiGroup recognises the importance of attracting, building and 

retaining a highly skilled team. The Company strives to create an equal, 

safe and positive workplace for all employees. We also believe that 

engaging with our employees is key to maintain a satisfied workforce. 

discrimination and victimisation, establishes guidelines for dealing with 

a complaint, if one arises, and explains the consequences if a breach in 

the policy is committed. FlexiGroup maintains a zero-tolerance stance 

regarding bullying, harassment, discrimination and victimisation. The 

Equal Employment Opportunity, Bullying, Harassment, Discrimination 

and Victimisation Policy, which is also available on the Company 

employee portal, is closely aligned with the key principles of the 

FlexiGroup Code of Conduct and is handed out to all employees upon 

During the reporting period, FlexiGroup undertook an employee Net 

commencement of employment. 

Promoter Score (eNPS) survey. Responses were collected from 

employees and shared with the business and used for planning activities 

to build engagement and employee advocacy. 

Gender diversity  

Diversity and Equal Opportunity  

At FlexiGroup, we value diversity and inclusion across our business and 

believe that an inclusive workforce enhances our reputation and helps us 

to attract, engage and retain talented people.  

We are proud to support a diverse range of customers and it is important 
to us that our team is reflective of our customer base. We firmly believe 

that a strong and diverse workforce is key to providing a great 

experience for our customers.   

As part of its 2018 remuneration review process, FlexiGroup carried out 

a gender equity pay analysis across the organisation. No further action 

was required as no imbalances were observed.   

FlexiGroup retained its compliance with the Workplace Gender Equality 

Act 2012 during the reporting period, which demonstrates the 

Company’s focus on ensuring that there is strong and practical support 

for gender diversity within the organisation.  

While we believe in the principle of meritocracy for all appointments and 

promotions, we have also ensured that the agencies we work with when 

particular, our focus on gender diversity. Any searches undertaken 

specifically look for female candidates who have the right skill set to 

perform the duties of the role.   

In 2018, a group of FlexiGroup employees initiated a committee whose 

purpose is to raise awareness of indigenous cultures across the Group. 

The committee was tasked with creating a better understanding and 

This year, we have also advertised a number of part time or flexible 

appreciation of people from the diverse countries we live and work in. By 

positions, utilising non-traditional search platforms that have a greater 

raising awareness, we improve how we interact with our customers and 

focus on targeting skilled candidates who are seeking more flexible 

each other, which will contribute to our business results. 

working arrangements.   

The committee, which commenced meeting in December 2017, has 

FlexiGroup have maintained the number of female employees at 38% 

brought members together from various locations across the Group to 

across the reporting period.  In terms of representation at a Board and 

share stories and learnings. These conversations have so far resulted in 

executive level, we are very pleased to report our progress against the 

the introduction of an Acknowledgement of Country at our quarterly 

targets set in July 2017: 

Target and outcome

Company employee meetings, the creation of a committee logo, an 

inaugural NAIDOC week celebration, and attendance at a number of 

indigenous cultural events. The committee will continue to focus on 

building engagement with the wider group throughout the year. 

Female Board 
representation

Female Executive Team 
(CEO and direct reports) 

Employee training and development   

The Company understands that maintaining and improving employee 

skills and capabilities is a key element of FlexiGroup’s success and 

development. As such, the Company has introduced a variety of training 

programs aimed at enhancing the knowledge base and skills of our 

employees. Specifically, during 2018, we have undertaken a number of 

initiatives focused on building capability within the Group including the 

following programs:    

40%

Target 

60%

 Outcome

25%

Target

30%

Outcome

Induction 

Domestic violence policy 

FlexiGroup is committed to supporting employees who are experiencing 

FlexiGroup’s induction modules have been designed to ensure that 

employees have access to all important information required during their 

first week. This includes information regarding FlexiGroup’s history, our 

organisational structure, our FlexiDNA as well as some of our important 

policies and processes that help us create a safe work environment. 

domestic violence. Our goal is to assist victims and their families by 

The FlexiGroup induction module also includes a ‘product overview’ 

offering a flexible and supportive working environment. 

course that provides information on each product offering of FlexiGroup 

A Domestic and Family Violence Support Policy was adopted in 2018 

and was designed to provide assistance to employees who are victims of 

Australia and New Zealand.  

domestic violence, as well as the ability for employees to provide 

Flexi Agent Learning Pathway 

support to family members who are also impacted. 

The Flexi Agent Learning Pathway (FALP) is FlexiGroup’s flagship 

FlexiGroup supports our employees who are victims of domestic 

program for all team members who work in customer service and 

violence with leave options such as the provision of five additional paid 

contact centre roles. The objective of FALP is to provide team members 

leave days per year, access to unpaid leave, and leave to support family 

working with customers an organised and logical learning path that 

members who are victims of domestic violence. 

provides them with the skills and knowledge to provide a great customer 

Apart from leave options, we also offer additional support through 

flexible working arrangements that provide our employees the option of 

changing their working hours, the duties that they perform, or where 

possible, the location of their role.  

Parental leave policy  

experience.  

This training program is currently offered over a nine month period and 

provides agents with a mix of soft and technical skills using a blended 

approach of learning delivery (i.e. eLearn, classroom sessions and on 

the job learning). In 2018, FlexiGroup offered eligible employees 

approximately 1,630 hours of FALP training. 

In addition to the government paid parental leave scheme, FlexiGroup 

offers paid parental leave for both primary and secondary carers. 

Compliance 

Our parental leave policy allows for primary care givers to receive six 

weeks of paid leave with the choice of receiving either an additional four 

weeks of paid leave, or, have their superannuation paid for any unpaid 

leave taken as part of their parental leave, up to a maximum of 12 months.  

Compliance courses provide employees with an understanding of the 

legal boundaries that the organisation and the financial industry work 

within. These training courses enable team members to act within the 

stipulated framework and make correct decisions. It also helps 

employees avoid costly errors that could result in significant fines or 

FlexiGroup is proud of the fact that we continue to maintain our 

other legal sanctions for FlexiGroup. 

achievement of 100% of women returning from parental leave  

during the year. 

 
 
 
 
 
74

FlexiGroup Annual Report 2018

Sustainability Report

75

AT FLEXIGROUP, WE DON’T JUST 
REVIEW WHAT IS ACHIEVED, BUT 
HOW IT IS ACHIEVED. THIS 
MEANS THAT WE DISCUSS NOT 
ONLY ACHIEVEMENT OF 
PERFORMANCE OBJECTIVES, BUT 
ALSO THE DEMONSTRATION OF 
BEHAVIOURS, AS MEASURED BY 
THE FLEXIDNA VALUES. THIS 
RECOGNISES THE IMPORTANCE OF 
OUR FLEXIDNA VALUES WITHIN 
OUR ORGANISATION AND 
ENSURES THAT THESE VALUES ARE 
DISCUSSED ON A REGULAR BASIS.   

The courses delivered in 2018 include:  

The Company partnered with LIVIN, a non-profit organisation, to 

• 

• 

• 

• 

Anti-money laundering and counter terrorism  

Consumer and competition act 

Privacy and spam  

facilitate a set of workshops for employees. Two types of workshops 

were held, one for people leaders and another for non-people leaders. 

The intent of the training for people leaders was to ensure that they have 

the skills necessary to be able to successfully recognise and support 

Equal opportunity, bullying and discrimination 

employees with mental health issues. The workshops provide insights 

Code of conduct 

Employees are required to complete these modules within the first three 

into the challenges that mental health issues create and highlighted 

practical strategies that can be used to help address some of these 

challenges.  This compliments our Employee Assistance Program, 

which has been in place for all employees and their family members for a 

months of their employment at FlexiGroup and retake them on an annual 

number of years now. 

basis. On average, employees each received approximately 5 hours of 

training on compliance issues in 2018.   

Mental health first aid training 

By the end of June 2018, 70 of our leaders in our Australian sites had 

completed a two-day training course to receive accreditation in 

providing Mental Health First Aid and over 200 employees attended 

optional mental health education sessions.  

In 2018, FlexiGroup launched a program aimed at raising mental health 

awareness within our workplace.   

We will continue to focus on this area in the coming year as part of our 

ongoing commitment to health and wellness in the workplace.  

Leadership development  

FlexiGroup’s ‘Stepping Into Leadership’ program was part of the 

Company’s practical steps to build capability and succession planning 

within the organisation. The program was designed to give front line 

employees the skills and confidence to step into leadership roles within 

the organisation, thus reducing the Company’s need to seek external 

recruitment candidates for front line leadership roles. The program was 

successful, with 75% of participants moving into leadership roles within 

• 

Calibration process: Once managers have conducted review 
conversations with their team members, the business holds 

calibration sessions. The objective of this process is to ensure that 

ratings are consistently applied by leaders across the Company. In 

addition to this process, all new employees participate in a review 

of their performance at 3 months and 6 months from 

commencement of employment. 

six months of completing the program. On average, each participant 

Flexible working arrangements 

received 25 hours of training under the ‘Stepping Into Leadership’ 

program in 2018.  

FlexiDNA training 

A key focus for FlexiGroup during 2018 was to provide access to flexible 

working arrangements for at least 25% of employees. 

The Company continues to increase the number and type of 

arrangements across the Group that enable employees to access flexible 

The Company’s FlexiDNA values have been embedded across the 

working options. While there are some arrangements that have limited 

organisation in policies and processes as well as in training rolled out to 

applicability in some areas of the Group, all employees will have access 

leaders and executives.  In the last year, 70 of our key people leaders have 

to at least one of the arrangements, which include: 

attended training sessions to build their capability and enable them to 

further embed the FlexiDNA within their teams. The classroom training 

was supplemented with peer-to-peer coaching groups, the development 

of 90-day action plans focussed on embedding the FlexiDNA values 

within their teams, and group workshops designed to follow up on the 
implementation of the plans. 

Performance assessments of employees  

Performance assessments assist with the professional development of 

employees and contribute to both skills management and the expansion 

of human capital within the Company. At FlexiGroup we undertake a 

performance and development planning process at least annually. There 

are a number of elements that make up this process including: 

• 

Structured performance objectives: At the start of each financial 
year, managers set performance objectives that are linked to the 

business priorities of the department and team. Performance 

against these objectives, and the continued relevance of the 

• 

• 

• 

• 

• 

• 

Flexible hours of work (including work from home options or 

variable hours)  

Compressed working weeks 

Time-in-lieu arrangements 

Part-time work 

Purchased leave (the ability to purchase an additional week of leave 

to use during the year) 

Unpaid leave 

Approximately 45% of our employees accessed at least one of these 

options during the 2018 reporting period, which exceeded our target. 

Health and safety  

The Company is committed to ensuring the health, safety and well-

being of its employees, consultants, contractors and any visitors to its 

premises. FlexiGroup ensures that all applicable laws and internal 

objectives themselves, are reviewed throughout the year and at a 

regulations (including occupational health and safety laws) are fully 

minimum every six and twelve months.  

complied with. It is important that we work together to create a safe and 

• 

 Our FlexiDNA values:  At FlexiGroup we don’t just review WHAT is 
achieved, but HOW it is achieved. This means that we discuss not 

healthy workplace.  

Employees are instructed to immediately report any unsafe situations or 

only achievement of performance objectives, but also the 

conditions that they are aware of to their manager.  

• 

• 

demonstration of behaviours, as measured by the FlexiDNA values. 

This recognises the importance of our FlexiDNA values within our 

organisation and ensures that these values are discussed on a 

regular basis.   

A structured development plan: Managers discuss development 
needs with their team members in light of the performance and 

behaviour objectives for their current role. These conversations can 

In addition, all employees have access to and are instructed to read the 

Company’s Bullying, Harassment, Discrimination and Victimisation 

Policy for further information regarding FlexiGroup’s expectations on 

health and safety matters.   

Customer protection  

also be used to get a broader understanding regarding career 

Product safety and customer satisfaction  

aspirations. 

Assessment of achievement against performance objectives 
and values: Identifying and recognising the different contributions 
of our people is an important objective of our annual review 

process. We do this through the evaluation conversations we have, 

and also through applying ratings. Ratings provide the benchmark 

Product quality and safety as well as customer satisfaction are key 

objectives of the Company. Customers experiencing financial difficulties 

are offered variations to their credit contracts. Specifically, a dedicated 

‘Financial Hardship’ function exists within the Company, which is 

responsible for assessing hardship notices. We also have a Financial 

Hardship Policy in place that sets out guidelines on how to appropriately 

for performance expectations and development requirements. It is 

manage these notices. 

great for our employees to have a good understanding of whether 

they have achieved the required expectations and to what degree, 

or if they have not, why and what is required for improvement. At 
the end of the financial year, everyone receives two ratings: a 

performance rating and a FlexiDNA values rating. Ratings are 

communicated after calibration conversations have occurred.   

Ensuring we have the highest customer service standards in place is 

key. We strive to respond to all customer complaints in an efficient and 

timely manner. Our complaints team is responsible for categorising and 
investigating the root cause of all complaints received. Where the root 

cause relates to a serious or potential systemic issue, it will be escalated 

 
 
 
 
76

FlexiGroup Annual Report 2018

Sustainability Report

77

to senior management to determine if further remedial action is required. 

The Flexi ABS 2016-1 transaction was arranged by National Australia 

This process is further outlined in the Company’s Complaint 

Bank (NAB) and a cornerstone investor in the green bonds was the 

Management Policy and procedures.   

 Australian Government’s Clean Energy Finance Corporation. Following 

To ensure customer satisfaction, FlexiGroup has established a hotline 

for complaints. The complaints team can be contacted on 1300 858 

this successful issuance, FlexiGroup issued a further securitisation  

of similar loans in 2017. 

608. Each dispute that is received by the complaints team is 

FlexiGroup closed its latest transaction including green bonds, Flexi 

investigated and addressed on a case-by-case basis. All complainants 

ABS Trust 2018-1, in May 2018. This was FlexiGroup’s largest transaction 

are treated equally and fairly in line with the Complaint Management 

under its Flexi ABS Trust securitisation programme.

Policy, which outlines the process followed when investigating and 

addressing complaints. 

The 2018-1 transaction included two green tranches – the senior Class 

A2-G notes and subordinated Class B-G notes. According to distribution 

data provided by NAB, 56% of the combined Class A2-G and Class B-G 

Protecting customer privacy is paramount   

notes were allocated to ESG focused investors.

FlexiGroup is dedicated to protecting the personal information of its 

The green tranches, backed by solar receivables, were also Climate 

customers in line with relevant legislation, including the Privacy Act 1988 

Bond Certified by the Climate Bonds Standard Board based in London. 

Our relationship with GWS Giants is as one of eight foundation partners 

all liquidity and market risk is reported, discussed and approved each 

who have made a three-year commitment to Giants Care to help double 

month at the Assets and Liabilities Committee meeting.  

the club’s community engagement outcomes which will impact 

positively on current and future generations. 

Governance & risk management   

Risk & Compliance Committee 

The Board Risk & Compliance Committee meets every second month in  

order to review and address risks impacting the business. The Risk & 

Compliance Committee makes recommendations and reports directly  

to the Board. The Committee has a program of review for key policies 

and has set up several management committees reporting on risk  

areas for FlexiGroup.

Operational risk & compliance  

Operational risk is the risk of loss resulting from FlexiGroup having 

inadequate internal processes, people and systems, or from external 

events. The manner in which operational risk is managed has the 

potential to positively or negatively impact our customers (buyers and 

sellers), our employees, our financial performance and our reputation. 

Compliance risk is the risk of FlexiGroup receiving legal or regulatory 

sanction, or suffering financial or reputational loss arising from our 

failure to abide by the compliance obligations required of us. The 

Operational and Compliance Risk Framework assists FlexiGroup to 

achieve its objectives through the effective identification, assessment, 

measurement, management, monitoring, reporting, control and 

mitigation of its risks. The Operational Risk Management Framework 

(Cth) as well as the Credit Reporting Privacy Code (where applicable). 

Updated risk management function  

FlexiGroup has published a Privacy and Credit Reporting Privacy Policy 

Environmental initiatives  

outlining the kinds of personal information (including credit-related 

information) we collect, and the purposes for which we do that, how we 

manage all personal information collected, how customers can seek 

access to and correction of that information and if necessary, how 
customers can make a complaint relating to our handling of that 

information. A copy of the Privacy and Credit Reporting Privacy Policy is 

available on FlexiGroup’s website.  

In order to ensure that the privacy and information of our customers is 

protected, FlexiGroup has established a Cyber and Information Security 

Steering Committee comprised of business and technology 

stakeholders that meets monthly and is tasked with enforcing the 

Privacy and Credit Reporting Privacy Policy and ensuring that all 

necessary steps are taken to protect customer information from 

potential cyber security threats.  

FlexiGroup is continuously seeking to adopt measures that can assist 

the Company to improve its environmental performance.  

In FY17, FlexiGroup installed PaperCut, a solution that requires users to 
swipe their access card to release a print job. This is a simple way to 

reduce FlexiGroup’s impact on the environment. If employees 

accidentally print something they don’t have to release the print, 

thereby reducing paper wastage and the amount of ink used. PaperCut 

was continued in 2018 and was expanded to set printers to automatically 

print documents on two sides and in black and white in order to increase 

savings efficiencies.   

The Company has also adopted recycling initiatives for its head office 

whereby designated bins separate paper and bottles from regular waste.    

FlexiGroup has a cyber security framework in place that is aligned with 

NABERS rating  

Effective risk management is one of the keys to achieving our vision as 

defines the organisational and governance structures, roles and 

it influences the experiences of our customers (buyers and sellers), the 

responsibilities, principles, policies, processes and systems that we use 

public’s perceptions, our financial performance, our reputation and our 

to manage operational risk. The Compliance Management Framework 

shareholders’ expectations. It is critical to our future success. We 

sets out the approach of FlexiGroup to managing compliance obligations 

regard efficient and effective management of risk as a core function 
performed at all levels of the Group. Central to FlexiGroup’s 

and mitigating compliance risk in order to achieve our compliance 
objective. These frameworks are revised and enhanced on a continual 

management of risk is the Enterprise Risk Management Framework, 

basis following regular feedback from the Board Risk & Compliance 

which is approved by the Board of Directors and reviewed by the Board 

Committee, which oversees the effectiveness of the Operational Risk 

Risk & Compliance Committee on an annual basis, or more frequently 

Management and Compliance Management Frameworks. 

where required by a material business or strategy change or a material 

change to the Group’s risk profile. 

FlexiGroup Limited’s Chief Executive Officer (CEO) is responsible for the 

Enterprise Risk Management Framework and appoints an Executive 

Team of KMPs from across the Group to develop and implement 

policies, controls, processes and procedures that identify and manage 

risk in all of FlexiGroup’s activities. 

the National Institute of Standards and Technology’s Cyber Security 

FlexiGroup’s head office is located at 179 Elizabeth Street, Sydney. The 

Framework (NIST Framework). The NIST Framework provides voluntary 

building has attained a 4 star NABERS Energy rating and a 3 star 

Credit risk 

guidance, based on existing standards, guidelines, and practices that 

NABERS Water rating.   

allows companies to better manage and reduce their cyber security risk 

exposures. In addition to helping organisations manage and reduce their 

risks, the NIST Framework was designed to foster risk and cyber security 

management communications amongst both internal and external 

stakeholders.  

NABERS is a national rating system that measures the environmental 

or counterparty fails to meet their financial obligations. We have a 

performance of Australian buildings by measuring the energy efficiency, 

framework and supporting policies for managing the credit risk 

water usage, waste management and indoor environment quality of a 

associated with FlexiGroup that covers all stages of the credit cycle – 

building or tenancy and its impact on the environment. The rating scale 

origination, evaluation, approval, documentation, settlement, ongoing 

For FlexiGroup, Credit risk is the risk of financial loss where a customer 

ranges from one to six stars with six stars indicating market leading 

During the 2018 reporting period, FlexiGroup undertook the following 

performance and one star indicating that the building under review has 

activities in order to monitor and mitigate risks from new and emerging 

considerable scope for improvement.  

cyber threats: 

• 

Upgrade of the e-mail security gateway with enhancements made 

Community relations  

to include phishing detection and imposter emails (also known as 

‘proofpoint’) as well as awareness training to employees

The relationships we have within the community are important to 

FlexiGroup. As such, FlexiGroup has created the iCare program. This 

administration and problem management. The extension of credit to 

consumers is underpinned by our commitment to comply with all local 

legislation, codes of practice and relevant guidelines and obligations to 

market our products responsibly and ensure they meet the expectations 

of our customers and the communities in which we are active. 

Liquidity and market risk  

Security review for Microsoft Office 365 e-mail and account settings   

initiative provides two additional days of paid leave to every FlexiGroup 

Liquidity risk is the risk that FlexiGroup will be unable to fund assets and 

• 

• 

• 

Deployed Managed Security Services Program for security event 

logging, monitoring and alerting 

Upgraded the Firewall security controls     

During the reporting period, the Company did not receive any 

substantiated complaints concerning breaches of customer privacy. 

Environmental sustainability and performance  

Green bonds  

In 2016, FlexiGroup was the first Australian company to issue a green 

asset-backed security to fund its solar panel installation financing.  

employee in order to contribute time and skills back into the community 

meet obligations as they become due. This risk could potentially arise as 

via charities and registered not-for-profit originations. During the 

reporting period, 534 hours were donated to the community. 

In addition to our iCare program, FlexiGroup has also established 

relationships with two organisations that do great work in the 

community. 

FlexiGroup is proud of our ongoing work with LIVIN, whose mission is to 

break the stigma associated with talking about mental health, and with 

the GWS Giants Care program, which supports communities across 

Western Sydney by delivering Health, Harmony, Education and 

Employment initiatives.   

a result of:  

• 

an inability to meet both expected and unexpected current and 
future cash flows and collateral needs without affecting either daily 

operations or the financial condition of FlexiGroup; and/or  

• 

adverse changes to contractual debt facilities when they mature. 

Market risk is the risk of an adverse impact FlexiGroup’s earnings 

resulting from changes in market factors, such as foreign exchange 

rates and interest rates.  

FlexiGroup has a Treasury management framework and policy that 

seeks to address key elements of liquidity and market risk. In addition, 

    
 
 
 
 
78

FlexiGroup Annual Report 2018

Annual Financial Statement

79

FlexiGroup Limited and its controlled entities 

ANNUAL FINANCIAL STATEMENTS 

30 June 2018 
ABN 75 122 574 583 

These financial statements are the consolidated financial statements for the 

Group consisting of FlexiGroup Limited and its subsidiaries. A list of major 

subsidiaries is included in note 29. The financial statements are presented in 

the Australian currency. 

FlexiGroup Limited is a company limited by shares, incorporated and 

domiciled in Australia. Its registered office and principal place of business is: 

Level 7, 179 Elizabeth Street, Sydney  NSW  2000 

A description of the nature of the consolidated entity’s operations and its 

principal activities is included in the Operating and Financial Review in the 

Directors’ Report on page 18,  which is not part of these financial statements. 

 The financial statements were authorised for issue by the Directors on  
26 September 2018. The directors have the power to amend and reissue  
the financial statements. 

Through the use of the internet, we have ensured that our corporate 

reporting is timely, complete, and available globally at a minimum cost to the 

Company. All press releases, financial statements and other information are 
available at our Investor Centre on our website: www.flexigroup.com.au 

8
1
Y
F

  PricewaterhouseCoopers, ABN 52 780 433 757 One International Towers Sydney, Watermans Quay, Barangaroo, GPO BOX 2650, SYDNEY  NSW  2001 T: +61 2 8266 0000, F: +61 2 8266 9999, www.pwc.com.au Level 11, 1PSQ, 169 Macquarie Street, Parramatta NSW 2150, PO Box 1155 Parramatta NSW 2124 T: +61 2 9659 2476, F: +61 2 8266 9999, www.pwc.com.au Liability limited by a scheme approved under Professional Standards Legislation.  Auditor’s Independence Declaration  As lead auditor for the audit of FlexiGroup Limited for the year ended 30 June 2018, I declare that to the best of my knowledge and belief, there have been:  (a) no contraventions of the auditor independence requirements of the Corporations Act 2001 in relation to the audit; and (b) no contraventions of any applicable code of professional conduct in relation to the audit. This declaration is in respect of FlexiGroup Limited and the entities it controlled during the period.   Rob Spring    Sydney Partner PricewaterhouseCoopers 26 September 2018  
80

FlexiGroup Annual Report 2018

Annual Financial Statement

81

CONSOLIDATED INCOME STATEMENT

A$m

Total portfolio income

Interest expense  

Net portfolio income  

Employment expenses

Receivables and customer loan impairment expenses 

Impairment of goodwill and other intangible assets

Depreciation and amortisation expenses

Operating and other expenses

Profit before income tax  

Income tax expense

(Loss) / Profit for the year attributable to shareholders of  
FlexiGroup Limited 

Basic earnings per share

Diluted earnings per share

The above consolidated income statement should be read in conjunction with the accompanying notes

CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME

Notes

2018

2017

A$m

5

460.4

 462.8

(Loss) / Profit for the year 

Other comprehensive income  
Items that may be reclassified to profit or loss 

Exchange differences on translation of foreign operations 

Changes in the fair value of cash flow hedges, net of tax 

Other comprehensive income for the year, net of tax

Total comprehensive income for the year attributable to shareholders of FlexiGroup Limited  

(15.7)

96.7

The above consolidated statement of comprehensive income should be read in conjunction with the accompanying notes

2018

(10.3) 

2017

87.4 

(9.6)

4.2

(5.4)

4.1

5.2

9.3

(98.0) 

(102.0) 

362.4 

360.8 

(91.9)

(84.5)

(66.5) 

(62.8) 

(94.7) 

-

(17.5)

(16.2) 

(76.6) 

(75.1)

15.2

122.2

6a

6b

6c

7a

(25.5)

(34.8)

(10.3)

87.4 

Notes

22a

22a

2018   
cents

(2.8)

(2.8)

2017   
cents

23.4

23.4

82

FlexiGroup Annual Report 2018

Annual Financial Statement

83

CONSOLIDATED STATEMENT OF FINANCIAL POSITION

CONSOLIDATED STATEMENT OF CHANGES IN EQUITY

Assets

A$m

Cash and cash equivalents 

Inventories 

Receivables  

Customer loans 

Current tax receivable

Plant and equipment 

Goodwill 

Other intangible assets 

Assets of disposal group held for sale 

Total assets 

Liabilities

A$m

Payables 

Borrowings 

Current tax liabilities 

Provisions 

Derivative financial instruments 

Deferred and contingent consideration 

Deferred tax liabilities 

Liabilities of disposal group held for sale 

Total liabilities

Net assets

Equity

A$m

Contributed equity 

Reserves 

Retained earnings 

Total equity 

The above consolidated statement of financial position should be read in conjunction with the accompanying notes

Notes

2018

2017

8a

9

10

11

12

13

14

4a

125.3 

167.3 

2.6 

4.7 

599.9 

628.3 

1,768.2 

1,537.6 

0.5 

8.3 

3.8 

8.4 

236.5 

321.4 

100.4 

114.4 

12.5 

- 

2,854.2 

2,785.9 

2017

A$m

Balance at the beginning of the year 

Profit for the year 

Other comprehensive income 

Total comprehensive income for the year 

Issue of shares on reinvestment of dividend 

Share based payment income 

Dividends provided for or paid (note 21) 

Balance at the end of the year 

Notes

2018

51.7 

2017

50.3 

2018

A$m

15

16

17

18

7e

4a

2,124.7 

2,007.7 

12.7 

14.6 

6.4 

1.0 

13.1 

2.4 

0.5 

7.9 

12.9 

10.1 

24.7 

- 

2,226.6

2,114.1 

627.6

671.8

Notes

2018

2017

19a

20a

20b

362.8 

361.2 

10.3 

17.0 

254.5 

293.6 

627.6 

671.8 

Balance at the beginning of the year 

Loss for the year 

Other comprehensive income 

Total comprehensive income for the year 

Treasury shares purchased on market 

Transfer from treasury shares on vesting of sign on rights 

Transfer from share capital reserve 

Expired options and rights transferred from share based payments reserve 

Share based payment expense 

Other changes 

Dividends provided for or paid (note 21) 

Balance at the end of the year 

The above consolidated statement of changes in equity should be read in conjunction with the accompanying notes

Contributed 
equity

Reserves

356.8 

8.1 

                -    

                -    

                -    

                -    

4.4 

                -    

9.3 

9.3 

     -    

(0.4) 

                -    

                -    

361.2 

17.0 

Retained  
earnings 

247.5 

87.4 

                -    

87.4 

     -    

                -    

(41.3) 

293.6 

Contributed 
equity

361.2 

- 

- 

- 

(0.2) 

0.1 

0.3 

1.4 

- 

- 

- 

362.8 

Reserves

Retained  
earnings 

17.0 

- 

(5.4) 

(5.4) 

- 

- 

(0.3) 

(1.4) 

0.5 

(0.1) 

- 

10.3 

293.6 

(10.3) 

- 

(10.3) 

- 

- 

- 

- 

- 

- 

(28.8) 

254.5 

Total

612.4 

87.4 

9.3 

96.7

    4.4  

(0.4) 

(41.3) 

671.8

Total

671.8 

(10.3) 

(5.4) 

(15.7) 

(0.2) 

0.1 

- 

- 

0.5 

(0.1) 

(28.8) 

627.6

84

FlexiGroup Annual Report 2018

Annual Financial Statement

85
85

CONSOLIDATED STATEMENT OF CASH FLOWS

 CONTENTS OF THE NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 

Cash flows from operating activities

Cash flows from financing activities 

A$m

Note

2018

2017

A$m

Note

2018

2017

Interest and fee income received 

487.3 

491.2 

Dividends paid 

Payment to suppliers and employees 

(180.1) 

(193.8) 

Treasury shares purchased on market 

Interest paid 

(97.1) 

(102.7) 

Drawdown of corporate borrowings  

(28.8) 

(36.9) 

(0.2) 

- 

149.3 

135.0 

Income taxes paid, net of refunds 

(21.4) 

(33.7) 

Repayment of corporate borrowings 

(168.8) 

(150.8) 

Net cash inflow from  
operating activities

23

188.7 

161.0 

Net movement in:   
      Non-recourse borrowings 

Cash flows from investing activities 

A$m

Note

2018

2017

      Loss reserve on non-recourse  
      borrowings 

Net cash inflow from  
financing activities 

181.5 

76.3 

(16.0) 

(0.4) 

117.0 

23.2 

(29.0) 

(24.6) 

A$m

Note

2018

2017

Payment for equity investment 

- 

(1.7) 

Effects of exchange rate changes  
on cash and cash equivalents 

- 

(2.4) 

Net decrease in cash and  
cash equivalents 

(9.2) 

(3.5) 

Cash and cash equivalents at  
the beginning of the year 

(36.6) 

(7.0) 

167.3 

174.4 

(2.5) 

(0.1) 

Payment for purchase of plant and 
equipment and software 

Payment for business acquisitions,  
net of cash acquired 

Payment for deferred consideration 
relating to business acquisitions 

Net movement in: 

      Customer loans 

1. 

2. 

3. 

Summary of significant accounting policies 

Critical accounting estimates and judgements 

Segment information 

4.  Disposal group held for sale 

5.  Total portfolio income 

6. 

7. 

Expenses 

Income tax expense 

8.  Cash and cash equivalents 

9. 

Inventories 

10.  Receivables 

11.  Customer loans 

12.  Plant and equipment 

13.  Goodwill 

14.   Other Intangible assets 

15.  Payables 

16.  Borrowings 

17.  Provisions 

18.  Derivative financial instruments 

(307.1) 

(229.2) 

Cash and cash equivalents at  
the end of the year

8

128.2 

167.3 

19.  Contributed equity 

      Receivables due from customers 

3.0 

70.2 

Net cash outflow from  
investing activities 

(342.3) 

(191.2) 

The above consolidated cash flow statement should be read in conjunction 
with the accompanying notes.

20.  Reserves and retained earnings 

21.  Dividends 

22.  Earnings per share 

Reconciliation to cash at the end of the year  
The above figures reconcile to cash at the end of the financial year, as 
shown in the statement of cash flows, as follows:

Statement of Financial Position 

125.3 

167.3 

TOT cash balance disclosed as  
disposal group held for sale (note 4) 

2.9 

- 

Statement of cash flows 

128.2 

167.3 

23.  Reconciliation of profit after income tax to net cash inflow  from operating activities 

24.  Share-based payments 

25.  Financial risk management 

26.  Lease commitments 

27.   Contingent liabilities 

28.   Insurance 

29. 

Investments in subsidiaries 

30.  Key management personnel disclosures 

31.  Related party transactions 

32.  Remuneration of auditors 

33.  Closed group 

34.   Parent entity financial information 

35.   Securitisation and special purpose vehicles 

36.   Events occurring after the reporting period 

Directors’ declaration 

Independent Auditor’s Report 

86

96

97

100

100

101

101

103

103

103

104

104

105

107

108

108

108

108

109

111

112

112

113

114

117

121

122

122

122

123

124

124

125

126

127

127

128

129 

 
 
 
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FlexiGroup Annual Report 2018

Annual Financial Statement

87

to cash flows that are solely payments of principal and interest on the 

Three stage approach 

1. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

This note provides a list of all significant accounting policies adopted in the preparation of these consolidated financial statements. These 

policies have been consistently applied to all the years presented, unless otherwise stated. The financial statements are for the consolidated 

entity (the Group) consisting of FlexiGroup Limited and its subsidiaries. 

a. Basis of preparation 

These general purpose financial statements have been prepared in 

accordance with Australian Accounting Standards and Interpretations 

issued by the Australian Accounting Standards Board and the 

Corporations Act 2001. FlexiGroup Limited is a for-profit entity for the 

FVTOCI - A financial asset will be measured at FVTOCI if both of the 

following conditions are met: 

the financial asset is held within a business model whose objective is 

achieved by both collecting contractual cash flows and selling financial 

assets 

purpose of preparing the financial statements. 

the contractual terms of the financial asset give rise on specified dates 

(i)Compliance with IFRS  
The consolidated financial statements of FlexiGroup Limited also 

principal outstanding.  

FVTPL - All financial assets that are not measured at amortised cost 

comply with International Financial Reporting Standards (IFRS) as 

or FVTOCI will be measured at FVTPL. All financial assets that are 

issued by the International Accounting Standards Board (IASB). 

equity instruments will be measured at FVTPL unless the Group 

(ii)New standards and interpretations not yet adopted  
Certain new accounting standards and interpretations have been 

published that are not mandatory for the 30 June 2018 reporting 

period and have not been early adopted by the Group.   

The following new standards to be applied in future periods are set out 

below and the Group is in the process of determining the implications 

of these standards: 

AASB 9 Financial instruments

AASB 9 results in changes to accounting policies for financial assets 

and financial liabilities covering Classification and Measurement, 

Impairment and Hedge accounting. The Group will first apply AASB 

9 in the financial year beginning 1 July 2018 and it will be applied 

retrospectively in respect of Classification and Measurement and 

irrevocably elects to present subsequent changes in the fair value in 

other comprehensive income. The Group does not expect to make this 

election.

Business model assessment  

The Group will determine the business model at the level that reflects 

how groups of financial assets are managed. In determining the 

business model, all relevant evidence that is available at the date of the 

assessment is used including; 

• 

how the performance of financial assets held within that business 

model are evaluated and reported to the Group’s KMP; 

• 

the risks that affect the performance of the business model (and 

the financial assets held within that business model) and, in 

particular, the way in which those risks are managed; and  

Impairment, with no requirement to restate comparatives. The 

• 

how managers of the business are compensated (for example, 

cumulative effect of initially applying the standard is recognised as an 

whether the compensation is based on the fair value of the assets 

adjustment to the opening balance sheet. 

managed or on the contractual cash flows collected).  

Classification and Measurement: 

Financial assets 

• 

Based on the assessment performed, no changes in classification 

and measurement of financial assets will occur as a result of the 
adoption of AASB 9.  

AASB 9 has three classification categories for financial assets; amortised 

cost, fair value through other comprehensive income (FVTOCI) and fair 

value through profit or loss (FVTPL). The classification is based on the 

business model under which the financial instrument is managed and its 

contractual cash flows. The Group will apply the following policies for the 

newly adopted classification categories under AASB 9: 

Amortised cost - A financial asset will be measured at amortised cost if 

both of the following conditions are met; 

Impairment  

AASB 9 replaces the incurred loss model of AASB 139 with an expected 

loss model, resulting in an acceleration of impairment recognition. 

The impairment requirements apply to the Group’s net investment 

in finance lease receivables and net loan receivables measured at 

amortised cost, as well as lease receivables. The model applies to on-

balance financial assets, as well as off-balance items such as undrawn 

loan commitments, certain financial guarantees, and undrawn 

the financial asset is held within a business model whose objective is to 

committed credit facilities for the Group’s revolving products. 

hold financial assets in order to collect contractual cash flows 

the contractual terms of the financial asset give rise on specified dates 

AASB 9 program governance and status 

AASB 9 and the key judgments and decisions being made. In 2018 the 

available information relevant to the assessment, including 

program’s focus was on: 

Building and validation the new expected credit loss models;  

Developing and implementing processes for staging and using 

forward looking economic guidance in the Expected Credit Losses 

models; 

Implementing and testing system changes;  Updating the policies, 

governance and control frameworks that are impacted by AASB 9 

and starting to embed these changes into everyday business and 

financial reporting cycles; and  Performing some ‘parallel runs’ to test 

information about past events, current conditions and reasonable 

and supportable information about future events and economic 

conditions at the report date. The Group has established a process 

whereby forward-looking macroeconomic scenarios and probability 

weightings are developed for ECL calculation purposes. The final 

probability-weighted ECL amount, will be calculated from a baseline, 

an up-scenario and a down-scenario.  

Measurement 

readiness of systems, processes and controls for transitions to AASB 

To measure ECL, the Group applies a PD X EAD X LGD approach 

9 on 1 July 2018. 

incorporating the time value of money. For stage 1 assets a forward-

looking approach on a 12-month horizon will be applied. For stage 2 

assets a lifetime view on the credit is applied. The Lifetime Expected 

Loss is the discounted sum of the portions of lifetime losses related to 

default events within each time window of 12 months till maturity. For 

stage 3 assets the PD equals 100% and the LGD and EAD represent 

a lifetime view of the losses based on characteristics of defaulted 

Under the expected credit loss model, the Group will apply a three-

stage approach to measuring the expected credit loss (ECL) based 

on credit migration between the stages. Where ECL is modelled 

collectively for portfolios of exposures, it is modelled as the product 

of the probability of default (PD), the loss given default (LGD) and the 

facilities.  

exposure at default (EAD). 

Stage 1: 12 month ECL – No significantly increased credit risk. 

Financial instruments that have not had a significant increase in credit 

risk since initial recognition require, at initial recognition, a provision 

for ECL associated with the probability of default events occurring 

within the next 12 months (12 month ECL). For those financial assets 

with a remaining maturity of less than 12 months, a probability of 

Hedge Accounting 

The Group decided to continue applying AASB 139 for hedge 

accounting. The revised hedge accounting disclosures as required by 

AASB 7 Financial Instruments Disclosure will be implemented for the 

year ending 30 June 2019. 

default is used that corresponds to the remaining maturity. 

Transition 

Stage 2: Lifetime ECL – Significantly increased credit risk. In the 

The Group will record a transition adjustment to the opening balance 

event of a significant increase in credit risk since initial recognition, a 

sheet, retained earnings and other comprehensive income at 1 

provision is required for the lifetime ECL representing losses over the 

July 2018 primarily for the impact of adoption of the impairment 

life of the financial instrument (lifetime ECL). 

requirements of AASB 9. 

Stage 3: Lifetime ECL – Defaulted 

Financial instruments that move into Stage 3 once credit impaired and 

The transition adjustment will reduce opening retained earnings by 

$57m million after tax ($82m pre-tax). The outcome is driven by: 

purchase of credit impaired assets will require a lifetime provision.  

The requirement to capture significant committed but undrawn 

amounts in the EAD for all revolving products;  

Significant increase in credit risk  

The requirement to calculate a lifetime PD for stage 2 assets;  

A financial asset moves from stage 1 to stage 2 when there is a 
significant increase in credit risk since initial recognition. The Group 

The inclusion of forward-looking information and a probability 
weighted downturn scenario.  

has established a framework which incorporates quantitative and 

qualitative information to identify this on an asset level applying a 

relative assessment. Each financial asset will be assessed at the 

reporting date on the triggers for significant deterioration, including: 

• 

Forbearance status; 

•  Watch list status - loans on the watch list are individually 

assessed for stage 2 classification; 

• 

Arrears; and 

•  More than 30 days past due backstop for stage 1 to stage 2 

transfers.  

The Group will continue to refine and validate components of the ECL 

impairment models and develop related technology solutions and 

controls during the financial year ending 30 June 2019. 

 AASB 15 Revenue from contracts with customers 

This standard is mandatory for adoption by the Group for the year 

ending 30 June 2019 but is available for early adoption. This new 

comprehensive standard for revenue recognition replaces AASB 111 

Construction contracts, AASB 118 Revenue, AASB Interpretations 13 

Customer Loyalty Programmes and AASB Interpretations 18 Transfers 

of Assets from Customers. The standard requires identification 

of discrete performance obligations within a transaction and an 

associated transaction price allocation to these obligations, which 

occurs when control of the goods or services are transferred to the 

customer. Revenue received for a contract that includes a variable 

to cash flows that are solely payments of principal and interest on the 

principal outstanding.  

The AASB 9 programme was initiated at the start of the 2018 financial 

Macroeconomic Scenarios  

year and consisted of experts from Finance, Risk, Operations and 

The assessment of credit risk, and the estimation of ECL, will be 

the Business. The Audit Committee was periodically updated about 

unbiased and probability weighted, and incorporate all relevant 

 
 
 
 
 
88

FlexiGroup Annual Report 2018

Annual Financial Statement

89

amount is subject to revised conditions for recognition, whereby it 

transactions between Group companies are eliminated. Unrealised 

or loss. Non-monetary items that are measured based on historical 

rental assets are recognised upon disposal of the relevant assets. 

must be highly probable that no significant reversal of the variable 

losses are also eliminated unless the transaction provides evidence 

cost in a foreign currency are translated using the spot exchange rate 

Interest income on customer loans 

component may occur when uncertainties around its measurement are 

of the impairment of the asset transferred. Accounting policies 

at the date of the transaction. 

removed. The financial impact to the Group of adopting AASB 15 is not 

of subsidiaries have been changed where necessary to ensure 

expected to be material. 

consistency with the policies adopted by the Group.  

AASB 16 Leases 

(ii) Investment in associates 

This standard is mandatory for adoption by the Group for the year 

An associate is an entity over which the Group has significant 

 (iii) Group companies 

The results and financial position of all Group entities (none of which 

has the currency of a hyperinflationary economy) that have a functional 

currency different from the presentation currency are translated into 

ending 30 June 2020 but is available for early adoption. This new 

influence, but not control. In the consolidated financial report, it is 

the presentation currency as follows: 

standard sets out a comprehensive model for identifying lease 

equity accounted. It is initially recorded at cost and adjusted for the 

arrangements and the subsequent measurement. A contract contains 

Group’s share of the associate’s post acquisition profits or losses and 

a lease if it conveys the right to control the use of an identified asset 

other comprehensive income, less any dividends received.  

for a period of time. The majority of leases from a lessee perspective 

are within the scope of the standard and will require the recognition 

of a ‘right to use’ asset and a related lease liability, being the present 

value of future lease payments. Other than the leases on the Group’s 

premises and motor vehicles, there are no other items that are 

The carrying amount of equity accounted investments is tested for 

impairment in accordance with the policy described in note 1(t). 

(iii) Employee Share Trust 

significant as the Group mainly operates as a lessor. The financial 
impact to the Group of adopting AASB 16 will be quantified by the 

The consolidated entity utilises a trust to administer the consolidated 
entity’s employee share scheme. The trust is consolidated into the 

Group for the year ending 30 June 2019. 

consolidated entity.  

(iv) Disclosure 

c. Segment reporting 

Some disclosures in the income statement, statement of financial 

Operating segments are reported in a manner consistent with the 

position, statement of cash flows and notes to the financial statements 

internal reporting provided to the chief operating decision maker. 

for comparatives have been reclassified to be consistent with current 

The chief operating decision maker, who is responsible for allocating 

period disclosures and include notes 3, 11, 25 (parts a, c and d), and 

resources and assessing performance of the operating segments, has 

32. The statement of financial position has been prepared in order of 

been identified as the Chief Executive Officer. Operating segments are 

(v)Historical cost convention 

d. Foreign currency translation 

These financial statements have been prepared under the historical 

Functional and presentation currency 

cost convention, as modified by the revaluation of financial assets and 

liabilities (including derivative instruments) at fair value and disposal 

group held for sale is accounted for at fair value. 

b. Principles of consolidation

(i) Subsidiaries 

Items included in the financial statements of each of the Group’s 

entities are measured using the currency of the primary economic 

environment in which the entity operates (‘’the functional currency”). 

The consolidated financial statements are presented in Australian 

dollars, which is FlexiGroup Limited’s functional and presentation 

The consolidated financial statements incorporate the assets and 

liabilities of all subsidiaries of FlexiGroup Limited (“Company” 

 (ii) Transactions and balances 

or “parent entity”) as at 30 June 2018 and the results of all the 

Foreign currency transactions are translated into the functional 

subsidiaries for the year then ended. FlexiGroup Limited and its 

currency using average exchange rates for the respective month. 

subsidiaries together are referred to in these financial statements as 

Foreign exchange gains and losses resulting from the settlement of 

the Group or the consolidated entity. 

Subsidiaries are all entities (including special purpose entities) over 

which the Group has control.  The Group controls an entity when 

the Group is exposed to, or has rights to, variable returns from its 

involvement with the entity and has the ability to affect those returns 

through its power to direct the activities of the entity.  Subsidiaries are 

such transactions and from the translation of monetary assets and 

liabilities denominated in foreign currencies at year end exchange 

rates are generally recognised in profit or loss. They are deferred in 

equity as qualifying cash flow hedges and qualifying net investment 

hedges or are attributable to part of the net investments in foreign 

operations. 

fully consolidated from the date on which control is transferred to the 

Foreign exchange gains and losses are presented in the income 

Group.  They are deconsolidated from the date that control ceases.  

statement on a net basis within other income or other expenses. 

acquisition of subsidiaries by the Group (refer to note 1(h)). 

currency are translated using the exchange rates at the date when 

Intercompany transactions, balances and unrealised gains on 

the fair value was determined. Translation differences on assets and 

liabilities carried at fair value are reported as part of the fair value gain 

Interest income on loans is recognised in the income statement 

using the effective interest method. The effective interest method is 

a method of calculating the amortised cost of a financial asset and of 

allocation of the interest income over the relevant period. The effective 

interest rate is the rate that exactly discounts estimated future 

cash payments or receipts through the expected life of the financial 

instrument or, when appropriate, a shorter period to the net carrying 

amount of the financial asset or financial liability. When calculating the 

effective interest rate, the Group estimates cash flows considering all 

contractual terms of the financial instrument but does not consider 

• 

assets and liabilities for each balance sheet presented are 

translated at the closing rate at the date of the balance sheet, 

• 

income and expenses for each income statement and statement 

future credit losses. 

of comprehensive income are translated at average exchange 

rates for the respective month (unless this is not a reasonable 

approximation of the cumulative effect of the rates prevailing on 

the transaction dates, in which case income and expenses are 

translated at the dates of the transactions), and 

• 

all resulting exchange differences are recognised in other 

comprehensive income. 

On consolidation, exchange differences arising from the translation 

of any net investment in foreign entities, and of borrowings and other 

financial instruments designated as hedges of such investments, are 

recognised in other comprehensive income. When a foreign operation 

(ii) Interest income 

Interest income on bank and loss reserve balances is recognised using 

an effective interest method. 

(iii) Other portfolio income 

Other portfolio income includes:

Account keeping fees, transaction processing fees, and  

inertia rental

is sold or any borrowings forming part of the net investment are repaid, 

Revenue is recognised in the period when goods and services  

a proportionate share of such exchange difference is recognised in the 

are provided.

income statement, as part of the gain or loss on sale. 

foreign operation are treated as assets and liabilities of the foreign 

entities and as a result are expressed in the functional currency of the 

foreign operation and translated at the closing rate. 

e. Revenue recognition 

Revenue is measured at the fair value of the consideration received 

or receivable. Amounts disclosed as revenue are net of returns, trade 

 The Group operates an equipment protection and debt waiver 

plan entitled Protect Plan. Protect Plan revenue is recognised on 

an accruals basis. A provision for outstanding expected claims is 

recognised in the balance sheet for the cost of Protect Plan claims 

which have been incurred at year end, but have not yet been notified to 

the Group, or which have been notified to the Group but not yet paid. 

allowances, rebates and amounts collected on behalf of third parties.  

Cheque guarantee revenue 

reliably measured, it is probable that future economic benefits will flow 
to the entity and specific criteria have been met for each of the Group’s 

has been provided on an accruals basis. All monthly fees are 
recognised as revenue in the month to which they relate. 

activities as described below. The Group bases its estimates on 

historical results, taking into consideration the type of customer, the 

type of transaction and the specifics of each arrangement. 

Revenue is recognised for the major business activities as follows: 

Gross interest and finance lease income 

Premium revenue 

Premium revenue includes amounts charged to the insured party but 

excludes GST and other amounts collected on behalf of third parties. 

Premium revenue is recognised in the income statement when it has 

been earned. The unearned portion of premium revenue is recognised 

Finance lease interest income 

as an unearned premium liability on the balance sheet. 

Finance lease interest income is recognised by applying discount rates 

implicit in the leases to lease balances receivable at the beginning of 

General insurance acquisition costs 

each payment period.  Initial direct costs incurred in the origination of 

leases are included as part of receivables in the balance sheet and form 

 Acquisition costs incurred in obtaining general insurance contracts 

are deferred and recognised as assets where they can be reliably 

measured and where it is probable that they will give rise to premium 

Secondary lease income, including rental income on extended rental 

revenue that will be recognised in the income statement in subsequent 

assets, is recognised on an accruals basis. Proceeds from the sale of 

reporting periods. 

liquidity, including the comparatives. 

described in note 3. 

Goodwill and fair value adjustments arising on the acquisition of a 

Equipment protection plan revenue 

currency. 

The Group recognises revenue when the amount of revenue can be 

Revenue is recognised when the service associated with the guarantee 

The acquisition method of accounting is used to account for the 

Non-monetary items that are measured at fair value in a foreign 

part of the effective interest rate calculation. 

 
 
 
 
90

FlexiGroup Annual Report 2018

Annual Financial Statement

91

Deferred acquisition costs are amortised systematically in 

taxable income. Management periodically evaluates positions taken in 

the tax funding agreement are disclosed in note 7(f). Any difference 

determinable payments that are not quoted in an active market and 

accordance with the expected pattern of the incidence of risk under 

tax returns with respect to situations in which applicable tax regulation 

between the amounts assumed and amounts receivable or payable 

that the Group did not intend to sell immediately or in the near term. 

the general insurance contracts to which they relate. The pattern of 

is subject to interpretation. It establishes provisions where appropriate 

under the tax funding agreement are recognised as a contribution to 

They arise when the Group provides loans to customers via products 

amortisation corresponds to the earning pattern of the corresponding 

based on amounts expected to be paid to the tax authorities. 

(or distribution from) members of the Tax Consolidated Group. 

such as credit cards and interest free fixed instalment plans. 

premium revenue.  

(iv) Sale of goods 

Revenue from sale of goods includes revenue from sale of equipment, 

parts and accessories. The revenue is recognised on delivery of 

goods sold. 

f. Insurance 

(i) Assets backing general insurance liabilities 

As part of its investment strategy the Group actively manages its 

money market deposits to ensure that sufficient liquid funds are 

Deferred income tax is provided in full, using the liability method, on 

temporary differences arising between the tax bases of assets and 

liabilities and their carrying amounts in the consolidated financial 

statements. However, deferred tax liabilities are not recognised if they 

arise from the initial recognition of goodwill. Deferred income tax is 

also not accounted for if it arises from initial recognition of an asset or 

liability in a transaction other than a business combination that at the 

time of the transaction affects neither accounting nor taxable profit or 

loss. Deferred income tax is determined using tax rates (and laws) that 

have been enacted or substantially enacted by the end of the reporting 

period and are expected to apply when the related deferred income tax 

asset is realised or the deferred income tax liability is settled. 

available to meet the expected pattern of future cash flows arising from 

Deferred tax assets are recognised for deductible temporary 

general insurance liabilities. The Group has determined that its money 
market deposits are held to back general insurance liabilities. These 

differences and unused tax losses only if it is probable that future 
taxable amounts will be available to utilise those temporary differences 

liabilities are stated at amortised costs using the effective interest rate 

and losses. 

method and are accounted for in the receivables financial statement 

line item on the balance sheet. 

(ii) Outstanding claims liability 

The liability for outstanding claims is measured as the central estimate 

Deferred tax liabilities and assets are not recognised for temporary 

differences between the carrying amount and tax bases of investments 

in foreign operations where the parent entity is able to control the 

timing of the reversal of the temporary differences and it is probable 

that the differences will not reverse in the foreseeable future. 

of the present value of expected future payments against claims 

Deferred tax assets and liabilities are offset when there is a legally 

incurred at the balance date under general insurance contracts issued 

enforceable right to offset current tax assets and liabilities and when 

by the Group, with an additional risk margin to allow for the inherent 

the deferred tax balances relate to the same taxation authority. 

uncertainty in the central estimate. 

The expected future payments include those in relation to claims 

reported but not yet paid; claims incurred but not reported (IBNR); 

Current tax assets and liabilities are offset when there is a legally 

enforceable right to offset and an intention to either settle the liability 

simultaneously. 

claims incurred but not enough reported (IBNER) and anticipated 

Current and deferred tax is recognised in the income statement except 

claims handling costs. 

Claims handling costs include costs that can be associated directly 

with individual claims, such as legal and other professional fees, and 

costs that can be indirectly associated with individual claims, such as 

to the extent that it relates to items recognised in other comprehensive 

income or directly in equity. In this case, the tax is also recognised in 

other comprehensive income or directly in equity respectively. 

claims administration costs. 

Tax consolidation legislation 

The expected future payments are discounted to present value using a 

FlexiGroup Limited and its wholly-owned Australian controlled 

risk free rate. 

The outstanding claims liability has been determined using the 

Bornhuetter-Fergusson (incurred claims) methodology (an actuarial 

method). It has been assumed that future incurred claims patterns 

entities have implemented the tax consolidation legislation.  As a 

consequence, these entities are taxed as a single entity and the 

deferred tax assets and liabilities of these entities are set-off in the 

consolidated financial statements. 

for each group of business will continue to follow observed historic 

The head entity, FlexiGroup Limited, and the controlled entities in the 

patterns. 

g. Income tax 

The income tax expense or revenue for the period is the tax payable 

on the current period’s taxable income based on the applicable 

income tax rate for each jurisdiction adjusted by changes in deferred 

tax assets and liabilities attributable to temporary differences and to 

unused tax losses. 

The current income tax charge is calculated based on the tax laws 

enacted or substantively enacted at the end of the reporting period in 

the countries where the Company’s subsidiaries operate and generate 

Tax Consolidated Group account for their own current and deferred 

tax accounts. These tax amounts are measured as if each entity was a 

stand-alone taxpayer in its own right. 

In addition to its own current and deferred tax amounts, FlexiGroup 

Limited also recognises the current tax liabilities (assets) and the 

deferred tax assets arising from unused tax losses and unused tax 

credits assumed from controlled entities in the Tax Consolidated 

h. Business combinations  

The acquisition method of accounting is used to account for all 

business combinations, regardless of whether equity instruments 

or other assets are acquired. The consideration transferred for the 

Loans and advances were initially measured at fair value plus 

incremental direct transaction costs, and subsequently measured at 

their amortised cost using the effective interest method. 

k. Provision for doubtful debts 

acquisition of a subsidiary comprises the fair values of the assets 

Losses on lease and loan receivables are recognised when they are 

transferred, the liabilities incurred and the equity interests issued by 

incurred, which requires the Group to identify objective evidence that 

the Group. The consideration transferred also includes the fair value 

the receivable is impaired, and make a best estimate of incurred losses 

of any asset or liability resulting from a contingent consideration 

inherent in the portfolio. The method for calculating the best estimate 

arrangement and the fair value of any pre-existing equity interest in the 

of incurred losses depends on the size, type and risk characteristics 

subsidiary. Acquisition-related costs are expensed as incurred.

of the related financing receivable. For the majority of the receivables, 

Identifiable assets acquired and liabilities and contingent liabilities 

assumed in a business combination are, with limited exceptions, 

the assessment is made collectively at a portfolio level, however 

individually significant receivables are assessed individually.  

measured initially at their fair values at the acquisition date. On 

The estimate requires consideration of historical loss experience, 

an acquisition-by-acquisition basis, the Group recognises any 

adjusted for current conditions, and judgements about the probable 

non-controlling interest in the acquiree either at fair value or at the 

effects of relevant observable data, including present economic 

non-controlling interest’s proportionate share of the acquiree’s net 

conditions such as delinquency rates, financial health of specific 

identifiable assets.  

The excess of the consideration transferred, the amount of any non-

controlling interest in the acquired entity and the acquisition-date 

fair value of any previous equity interest in the acquiree over the fair 

value of the Group’s share of the net identifiable assets acquired is 

recorded as goodwill. If those amounts are less than the fair value of 

the net identifiable assets of the subsidiary acquired, and after the 

customers and market sectors, and both the current and forecast 

employment rate. The underlying assumptions, estimates and 

assessments used to provide for losses are updated periodically to 

reflect the Group’s view of current conditions, which can result in 

changes to assumptions. Changes in such estimates can significantly 

affect the provision for doubtful debts. 

measurement of all amounts has been reviewed, the difference is 

l. Other Debtors 

recognised directly in profit or loss as a bargain purchase. 

Other debtors are recognised initially at fair value and subsequently 

Where settlement of any part of cash consideration is deferred, the 

measured at amortised cost, using the effective interest rate method, 

amounts payable in the future are discounted to their present value 

less any provision for impairment. Other debtors are generally due 

as at the date of exchange. The discount rate used is the entity’s 

for settlement within 30 days. They are included as receivables in the 

incremental borrowing rate, being the rate at which a similar borrowing 

statement of financial position. 

could be obtained from an independent financier under comparable 

terms and conditions. 

Contingent consideration is classified either as equity or a financial 

liability. Amounts classified as a financial liability are subsequently 
remeasured to fair value with changes in fair value recognised in profit 

or loss. 

i. Lease receivables – Group is lessor 

The Group has classified its leases as finance leases for accounting 

purposes. Under a finance lease, substantially all the risks and benefits 

incidental to the ownership of the leased asset are transferred by 

the lessor to the lessee. The Group recognises at the beginning of 

the lease term an asset at an amount equal to the aggregate of the 

present value (discounted at the interest rate implicit in the lease) 

m. Leases – used by the Group 

Leases of property, plant and equipment where the Group has 

substantially all the risks and rewards of ownership are classified as 
finance leases. Finance leases are capitalised at the lease’s inception 

at the lower of the fair value of the leased property or the present value 

of the minimum lease payments. The corresponding rental obligations, 

net of finance charges, are included in other long-term payables. Each 

lease payment is allocated between the liability and finance cost. 

The finance cost is charged to the income statement over the lease 

period so as to produce a constant periodic rate of interest on the 

remaining balance of the liability for each period. The property, plant 

and equipment acquired under finance leases is depreciated over the 

shorter of the asset’s useful life and the lease term. 

of the minimum lease payments and an estimate of the value of any 

Leases in which a significant portion of the risks and rewards of 

unguaranteed residual value expected to accrue to the benefit of the 

ownership are retained by the lessor are classified as operating leases. 

Group. 

Group at the end of the lease term. 

Assets or liabilities arising under the Tax Funding Agreement with the 

members of the Tax Consolidated Group are recognised as amounts 

receivable from or payable to other entities in the Group. Details about 

j. Loan receivables 

Loan receivables are non-derivative financial assets with fixed or 

Payments made under operating leases (net of any incentives received 

from the lessor) are charged to the income statement on a straight-line 

basis over the period of the lease. 

In the event of the Group sub-leasing any of its operating leases, the 

lease income is recognised on a straight-line basis over the lease term. 

 
 
 
 
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FlexiGroup Annual Report 2018

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93

n. Cash and cash equivalents 

 p. Derivatives and hedging activities 

q. Inventories 

For the purpose of presentation in the statement of cash flows, cash 

Derivatives are initially recognised at fair value on the date a derivative 

and cash equivalents includes cash on hand, deposits held at call with 

contract is entered into and are subsequently remeasured to their 

financial institutions and other short term, highly liquid investments 

fair value at the end of each reporting period. The accounting for 

with original maturities of three months or less that are readily 

subsequent changes in fair value depends on whether the derivative is 

Inventories are measured at lower of cost and net realisable value. 

The cost of inventories is based on the first-in, first-out principle. 

Inventories comprise of office equipment, parts and toners, returned 

rental equipment and extended rental equipment after the end of the 

convertible to known amounts of cash. 

designated as a hedging instrument, and if so, the nature of the item 

contractual rental period. 

carrying amount of goodwill relating to the entity sold. 

Goodwill is allocated to cash-generating units for the purpose of 

impairment testing. The allocation is made to those cash-generating 

units or groups of cash-generating units that are expected to benefit 

from the business combination in which the goodwill arose, identified 

according to operating segments (note 3). 

o. Investments 

The Group classifies its investments into the following categories:  

financial assets at fair value through profit or loss, loans and 

receivables,  held-to-maturity investments, and available-for-sale 

financial assets.  

The classification depends on the purpose for which the investments 

were acquired. Management determines the classification of its 

investments at initial recognition and, in the case of assets classified 

as held-to-maturity, re-evaluates this designation at the end of each 

reporting period. 

being hedged.  

The Group designates all derivatives held as at 30 June 2018 and 

30 June 2017 as hedges of a particular risk associated with the cash 

flows of recognised assets and liabilities and highly probable forecast 

transactions (cash flow hedges) or hedges of a net investment in a 

foreign operation (net investment hedges). 

At the inception of the hedging transaction, the Group documents the 

relationship between hedging instruments and hedged items, as well 

as its risk management objective and strategy for undertaking various 

hedge transactions. The Group also documents its assessment, both 

at hedge inception and on an ongoing basis, of whether the derivatives 

that are used in hedging transactions have been and will continue to 

be highly effective in offsetting changes in fair values or cash flows of 

(i) Financial assets at fair value through profit or loss 

hedged items. 

Financial assets at fair value through profit or loss are financial assets 

The fair values of derivative financial instruments used for hedging 

held for trading which are acquired principally for the purpose of selling 

purposes are disclosed in note 18. Movements in the hedging reserve 

in the short term with the intention of making a profit. Derivatives are 

in shareholders’ equity are shown in note 20(a).  

also categorised as held for trading unless they are designated as 

hedges. 

The effective portion of changes in the fair value of derivatives that 

are designated and qualify as cash flow hedges is recognised in 

The Group had no assets in this category at 30 June 2018 (2017: $nil). 

other comprehensive income and accumulated in reserves in equity. 

(ii) Loans and receivables 

Loans and receivables are non-derivative financial assets with fixed or 

determinable payments that are not quoted in an active market. They 

arise when the Group provides money, goods or services directly to a 

debtor with no intention of selling the receivables. 

The Group’s use of this class of asset is consistent with all other group 

of assets. 

(iii) Held-to-maturity investments 

Held-to-maturity investments are non-derivative financial assets 
quoted in an active market with fixed or determinable payments 

The gain or loss relating to the ineffective portion is recognised 

immediately in profit or loss within other income or other expense. 

Amounts accumulated in equity are reclassified to profit or loss in the 

periods when the hedged item affects profit or loss (for instance when 

the forecast sale that is hedged takes place). The gain or loss relating 

to the effective portion of interest rate swaps hedging variable rate 

borrowings is recognised in profit or loss within interest expense. 

When a hedging instrument expires or is sold or terminated, or 

when a hedge no longer meets the criteria for hedge accounting, 
any cumulative gain or loss existing in equity at that time remains in 
equity and is recognised when the forecast transaction is ultimately 

recognised in profit or loss. When a forecast transaction is no longer 
expected to occur, the cumulative gain or loss that was reported in 

and fixed maturities that the Group’s management has the positive 

equity is immediately reclassified to profit or loss. 

intention and ability to hold to maturity. If the Group were to sell other 

than an insignificant amount of held-to maturity financial assets, the 

whole category would be tainted and reclassified as available-for-sale. 

Certain derivative instruments do not qualify for hedge accounting. 

Changes in the fair value of any derivative instrument that does not 

The Group had no assets in this category at 30 June 2018 (2017: $nil). 

loss and are included in other income or other expenses. 

(iv) Available-for-sale financial assets 

Availableforsale financial assets, comprising principally marketable 

equity securities, are nonderivatives that are either designated in this 

category or not classified in any of the other categories.  Investments 

are designated as availableforsale if they do not have fixed maturities 

and fixed or determinable payments and management intends to hold 

them for the medium to longterm.   

The Group had no assets in this category at 30 June 2018 (2017: $nil). 

Hedges of net investment in foreign operations are accounted 

for similarly to cash flow hedges. Any gain or loss on the hedging 

instrument related to the effective portion of the hedge is recognised 

in other comprehensive income and accumulated in reserves in 

equity. The gain or loss relating to the ineffective portion is recognised 

immediately in profit or loss within other income or other expenses. 

Gains and losses accumulated in equity are reclassified to the income 

statement when the foreign operation is partly disposed or sold. 

r. Plant and equipment 

Plant and equipment is stated at historical cost less depreciation. 

Historical cost includes expenditure that is directly attributable to the 

acquisition of the items. Cost may also include transfers from equity 

of any gains/losses on qualifying cash flow hedges of foreign currency 

purchases of plant and equipment. 

Subsequent costs are included in the asset’s carrying amount or 

recognised as a separate asset, as appropriate, only when it is 

probable that future economic benefits associated with the item will 

flow to the Group and the cost of the item can be measured reliably. 

The carrying amount of any component accounted for as a separate 

(ii) IT development and software  

Costs incurred on software development projects (relating to the 

design and testing of new or improved software products) are 

recognised as intangible assets when it is probable that the project 

will be a success considering its commercial and technical feasibility 

and its costs can be measured reliably. The expenditure capitalised 

comprises all directly attributable costs, including direct labour. 

Other development expenditures that do not meet these criteria are 

recognised as an expense as incurred. Capitalised development costs 

are recorded as an intangible asset and amortised using straight line 
method from the point at which the asset is ready for use over its useful 

asset is derecognised when replaced. All repairs and maintenance are 

charged to the income statement during the reporting period in which 

life from 3 to 10 years.  

they are incurred. 

Depreciation is calculated using the straight line or diminishing value 

method to allocate their cost or revalue amounts, net of their residual 

values, over their estimated useful lives, as follows: 

The assets’ residual values and useful lives are reviewed, and adjusted 

if appropriate, at each balance sheet date. 

(iii)Merchant and customer relationships 

Merchant and customer relationships acquired as part of a business 

combination are recognised separately from goodwill. The assets 

are measured at fair value at the date of acquisition less accumulated 

amortisation and impairment losses. Amortisation is calculated based 

on the timing of the projected cash flows of the relationships.  

An asset’s carrying amount is written down immediately to its 

recoverable amount if the asset’s carrying amount is greater than its 

estimated recoverable amount. 

•  Merchant relationships from 3 to 27 years 

• 

Customer relationships from 3 to 15 years 

Gains and losses on disposals are determined by comparing proceeds 

with the carrying amount of the asset disposed. These are included in 

t. Impairment of assets 

the income statement. 

Assets

Computers 

Method

Depreciation rate

Diminishing value 

Plant and equipment  

Diminishing value 

Motor vehicles 

Diminishing value 

Leasehold improvements  

Straight line/  
Diminishing value

6.7% – 20%

Furniture and fittings

Diminishing value

15%  

50%  

30%

25% 

Goodwill and intangible assets that have an indefinite useful life are not 

subject to amortisation and are tested annually for impairment or more 

frequently if events or changes in circumstances indicate that they 

might be impaired. Other assets are tested for impairment whenever 

events or changes in circumstances indicate that the carrying amount 

may not be recoverable. An impairment loss is recognised for the 

amount by which the asset’s carrying amount exceeds its recoverable 

amount. The recoverable amount is the higher of an asset’s fair 

value less costs to sell and value in use. For the purpose of assessing 

impairment, assets are grouped at the lowest levels for which there are 

separately identifiable cash inflows, which are largely independent of 

Straight line/  
Diminishing value

10% – 33%

the cash inflows from other assets or groups of assets (cash generating 

units). Non-financial assets other than goodwill that suffered an 

impairment are reviewed for possible reversal of the impairment at 

 s. Intangibles 

(i) Goodwill 

each reporting period. 

u. Assets held for sale 

Goodwill represents the excess of the cost of an acquisition over 

the fair value of the Group’s share of the net identifiable assets of 

the acquired subsidiary at the date of acquisition. Goodwill is not 

amortised. Instead, goodwill is tested for impairment annually or 

Non-financial assets, or disposal groups comprising assets and liabilities, 

are classified as held-for-sale if it is highly probable that they will be 

recovered primarily through sale rather than through continuing use. 

more frequently if events or changes in circumstances indicate that it 

Such assets, or disposal groups, are generally, measured at the 

might be impaired, and is carried at cost less accumulated impairment 

lower of their carrying amount and fair value less costs to sell. Any 

losses. Gains and losses on the disposal of an entity include the 

impairment loss on a disposal group is allocated first to goodwill, 

qualify for hedge accounting are recognised immediately in profit or 

Software

 
 
94

FlexiGroup Annual Report 2018

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95

and then to the remaining assets and liabilities on a pro-rata basis, 

class of obligations as a whole. A provision is recognised even if the 

except no loss is allocated to inventories, financial assets, deferred 

likelihood of an outflow with respect to any one item included in the 

tax assets, employee benefit assets, which continue to be measured 

same class of obligations may be small. 

in accordance with the Group’s other accounting policies. Impairment 

losses on initial classification as held-for-sale and subsequent gains 

and losses on remeasurement are recognised in profit or loss. 

Provisions are measured at the present value of management’s best 

estimate of the expenditure required to settle the present obligation 

at the balance sheet date. The discount rate used to determine the 

A discontinued operation is a component of the entity that has been 

present value reflects current market assessments of the time value 

disposed of or is classified as held for sale and that represents a 

of money and the risks specific to the liability. The increase in the 

separate major line of business or geographical area of operations, is 

provision due to the passage of time is recognised as interest expense. 

part of a single co-ordinated plan to dispose of such a line of business 

or area of operations, or is a subsidiary acquired exclusively with a 

view to resale. The results of discontinued operations are presented 

separately in the statement of profit or loss. 

y. Employee benefits 

Short-term obligations 

v. Trade and other payables 

These amounts represent liabilities for goods and services provided 

to the Group prior to the end of the financial year that are unpaid. 

The amounts are unsecured and are usually paid within 30 days 

of recognition.  They are recognised initially at their fair value and 

subsequently measured at amortised cost using the effective  

interest method.  

 w. Borrowings 

Borrowings are initially recognised at fair value, net of transaction 

costs incurred. Borrowings are subsequently measured at amortised 

cost. Any difference between the proceeds (net of transaction costs) 

and the redemption amount is recognised in the income statement 

over the period of the borrowings using the effective interest method. 

Fees paid on the establishment of loan facilities, which are not an 

incremental cost relating to the actual draw-down of the facility, are 

recognised as prepayments and amortised on a straight-line basis 

over the term of the facility. 

Borrowings are removed from the balance sheet when the obligation 

specified in the contract is discharged, cancelled or expired. The 

difference between the carrying amount of a financial liability that 

has been extinguished or transferred to another party and the 

consideration paid, including any non-cash assets transferred or 

Liabilities for wages and salaries, including non-monetary benefits and 

annual leave expected to be settled within 12 months after the end of the 

period in which the employees render the related service are recognised 

in respect of employees’ services up to the end of the reporting period 

and are measured at the amounts expected to be paid when the 
liabilities are settled. The liability for annual leave is recognised as a 

provision in the statement of financial position.  All other short-term 

employee benefit obligations are presented as payables. 

(ii) Other long-term employee benefit obligations 

The liability for long service leave and annual leave which is not 

expected to be settled within 12 months after the end of the period in 

which the employees render the related service is recognised in the 

provision for employee benefits and measured as the present value of 

expected future payments to be made in respect of services provided 

by employees up to the end of the reporting period using the projected 

unit credit method. 

Consideration is given to expected future wage and salary levels, 

experience of employee departures and periods of service. Expected 

future payments are discounted using market yields at the end of the 

reporting period on government bonds with terms and currencies that 

match, as closely as possible, the estimated future cash outflows. 

(iii) Profit-sharing and bonus plans 

liabilities assumed, is recognised in other income or other expenses. 

The Group recognises a liability and an expense for bonuses and 

Where the terms of a financial liability are renegotiated and the entity 

issues equity instruments to a creditor to extinguish all or part of the 

liability (debt for equity swap), a gain or loss is recognised in profit 

or loss, which is measured as the difference between the carrying 

amount of the financial liability and the fair value of the equity 

instruments issued. 

x. Provisions 

Provisions for legal claims, service warranties and make good 

obligations are recognised when the Group has a present legal or 

constructive obligation as a result of past events, it is probable that an 

outflow of resources will be required to settle the obligation and the 

amount has been reliably estimated. Provisions are not recognised for 

future operating losses. 

Where there are a number of similar obligations, the likelihood that an 

outflow will be required in settlement is determined by considering the 

profit-sharing based on a formula that takes into consideration 

the profit attributable to the Company’s shareholders after certain 

adjustments. The Group recognises a provision where contractually 

obliged or where there is a past practice that has created a 

constructive obligation. 

 (iv) Share-based payments 

Share-based compensation benefits are provided to certain 

employees. Information relating to these schemes is set out in note 24. 

The fair value of such instruments is recognised as employment 

expenses in the income statement with a corresponding increase in 

equity. The fair value is measured at grant date and recognised over 

the period during which the relevant party becomes unconditionally 

entitled to the instruments. 

Fair values at grant date are independently determined using a 

binomial tree option pricing methodology that takes into account 

the exercise price, the term of the options, the impact of dilution, the 

ac. Goods and Services Tax (GST) 

share price at grant date and expected price volatility of the underlying 

share, the expected dividend yield and the risk-free interest rate for the 

term of the options. 

Revenues, expenses and assets are recognised net of the amount of 

associated GST, unless the GST incurred is not recoverable from the 

taxation authority. In this case it is recognised as part of the cost of 

The fair value of the instruments granted is adjusted to reflect market 

acquisition of the asset or as part of the expense. 

vesting conditions, but excludes the impact of any non-market vesting 

conditions (for example, profitability and sales growth targets). 

Non-market vesting conditions are included in assumptions about 

the number and value of instruments that are expected to become 

exercisable. The share-based payment expense recognised each 

period takes into account the most recent estimate. 

Upon the exercise of instruments, the balance of the share-based 

payments reserve relating to those instruments is transferred to 

share capital and the proceeds received (if any), net of any directly 

attributable transaction costs, are credited to share capital. 

z. Contributed equity 

Ordinary shares and subordinated perpetual notes are classified as 

equity. Incremental costs directly attributable to the issue of new 

shares or options are shown in equity as a deduction, net of tax, from 

the proceeds. 

Where any Group company purchases the Company’s equity 

instruments, for example as the result of a share buy-back or a share-

based payment plan, the consideration paid, including any directly 

attributable incremental costs (net of income taxes) is deducted from 

equity attributable to the owners of FlexiGroup Limited as treasury 

shares until the shares are cancelled or reissued. Where such ordinary 

shares are subsequently reissued, any consideration received, net of 

any directly attributable incremental transaction costs and the related 

Receivables and payables are stated inclusive of the amount of GST 

receivable or payable. The net amount of GST recoverable from, or 

payable to, the taxation authority is included with other receivables or 

payables in the balance sheet. 

Cash flows are presented on a gross basis. The GST components of 

cash flows arising from investing or financing activities, which are 

recoverable from, or payable, to the taxation authority are presented as 

operating cash flows. 

ad. Rounding of amounts 

The Company is of a kind referred to in ASIC Corporations (Rounding 

in Financial/Directors’ Reports) Instrument 2016/191, relating to the 

“rounding off” of amounts in the financial statements. Amounts in 

the financial statements have been rounded off in accordance with 

that Instrument to the nearest hundred thousand dollars, or in certain 

cases, to the nearest dollar. 

ae. Parent entity financial information 

The financial information for the parent entity, FlexiGroup Limited, 

disclosed in note 34 has been prepared on the same basis as the 

consolidated financial statements, except as set out below. 

(i) Investments in subsidiaries 

income tax effects, is included in equity attributable to the owners of 

Investments in subsidiaries are accounted for at cost less allowance for 

FlexiGroup Limited. 

aa. Dividends 

impairment in the financial statements of FlexiGroup Limited. 

(ii) Tax consolidation legislation 

Provision is made for the amount of any dividend declared, being 

appropriately authorised and no longer at the discretion of the Group, on 

FlexiGroup Limited and its whollyowned Australian controlled entities 

have implemented the tax consolidation legislation. 

or before the end of the financial year but not distributed at balance date. 

The head entity, FlexiGroup Limited, and the controlled entities in the 

tax consolidated Group account for their own current and deferred 

tax amounts. These tax amounts are measured as if each entity in the 
tax consolidated Group continues to be a stand-alone taxpayer in its 

own right. 

In addition to its own current and deferred tax amounts, FlexiGroup 

Limited also recognises the current tax liabilities (or assets) and the 

deferred tax assets arising from unused tax losses and unused tax 

credits assumed from controlled entities in the tax consolidated Group. 

The entities have also entered into a tax funding agreement as detailed 

in note 7(f). 

ab. Earnings per share 

(i) Basic earnings per share 

Basic earnings per share is calculated by dividing: the profit 

attributable to equity holders of the Company, excluding any costs of 

servicing equity other than ordinary shares, by the weighted average 

number of ordinary shares outstanding during the financial year, 

adjusted for bonus elements in ordinary shares issued during the year 

and excluding treasury shares. 

(ii) Diluted earnings per share 

Diluted earnings per share adjusts the figures used in the determination 

of basic earnings per share to take into account: the after income tax 

effect of interest and other financing costs associated with dilutive 

potential ordinary shares, and the weighted average number of 

additional ordinary shares that would have been outstanding assuming 

the conversion of all dilutive potential ordinary shares. 

 
 
 
 
 
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FlexiGroup Annual Report 2018

Annual Financial Statement

97

are valued using valuation techniques that utilise observable market 

inputs.  The fair value of financial instruments is included within note 

25(e). 

(vii) Share based payment expense 

In determining the share based payments expense for the period, the 

Group makes various assumptions in determining the fair value of 

the instruments and the probability of non-market vesting conditions 

being met as set out in note 1(y)(iv) and note 24. 

(viii) Taxation 

Judgement is required in determining provisions held in respect of 

uncertain tax positions. The Group estimates its tax liabilities based 

on its understanding of the relevant tax law in each of the countries in 

which it operates and seeks independent advice where appropriate. 

3. SEGMENT INFORMATION 

(a) Description of segments 

Management has determined the operating segments based on the 

reports reviewed by the Chief Executive Officer (CEO) that are used to 

make strategic decisions. In addition to statutory profit after tax, the 

CEO and the Board assess the business on a Cash NPAT basis. Cash 

NPAT is defined as statutory profit after tax, adjusted for the after tax 

effect of material infrequent items that the CEO and Board believe 

do not reflect ongoing operations of the Group and amortisation of 

acquired intangible assets. 

The CEO considers the business from a product perspective and has 

identified six reportable segments; Certegy (including Oxipay),  

AU Cards business, Consumer Leasing (consisting of Lisa, FlexiRent, 

SmartWay and FlexiWay), Commercial Leasing, NZ Leasing and  

NZ Cards.  

During the year, a new segment, Commercial Leasing was established. 

Management see this segment as providing strong growth and 

profitability through a focus on driving new business in operating 

and finance leases, chattel mortgages and managed services. The 

Commercial Leasing segment resulted from the amalgamation of the 

Enterprise (disclosed as “Other” in FY17), Think Office Technology 

(TOT) and SME businesses. SME was reported as part of Australia 

Leasing in FY17 which also included Consumer Leasing. As a 

consequence, the remaining businesses in the previous Australia 

Leasing now form the Consumer Leasing segment, which is also 

reported separately. Additionally, there is an unallocated segment 

which consists of net corporate debt interest. Prior year comparatives 

have been restated to reflect the changes to reportable segments.  

The Group operates in Australia, New Zealand and Ireland. The 

operating segments are identified according to the nature of 

the products and services provided with New Zealand disclosed 

separately (based on its product offering) and Ireland included within 

Consumer Leasing. 

The segment information provided to the CEO for the reportable 

segments for the year ended 30 June 2018 is as below: 

2. CRITICAL ACCOUNTING  
ESTIMATES AND JUDGEMENTS 

The Group makes estimates and assumptions concerning the future. 

The resulting accounting estimates will, by definition, seldom equal the 

related actual results. Management also needs to exercise judgement in 

applying the Group’s accounting policies.  

Estimates and judgements are continually evaluated and are based 

on historical experience and other factors, including expectations of 

future events that may have a financial impact on the entity and that are 

believed to be reasonable under the circumstances. 

The estimates and judgements that have a significant risk of causing 

a material adjustment to the carrying amount of assets and liabilities 

within the next financial year are discussed below. 

(i) Estimation of unguaranteed residuals on leases 

The Group estimates the value of unguaranteed lease residuals based 

on its prior experience for similar contracts.  Where applicable, residual 

values are set at rates ranging between 0% and 20% depending on asset 

type and the duration of the contract. 

(ii) Provision for doubtful debts 

The Group estimates losses incurred on its loans and lease receivables 

in accordance with the policy set out in note 1(k). 

(iii) Assessment of impairment of goodwill and investments in 

subsidiaries 

Under the accounting standards, the Group is required to perform an 

annual assessment as to whether there has been any impairment of its 

goodwill. In addition, the Group is required to perform an impairment 

assessment of other assets in the event it identifies an indicator of 

impairment.  Details of the basis of performance of the assessment and 

the assumptions made are set out in note 13. 

(iv) Acquired intangible assets 

Under the accounting standards, the assets and liabilities of businesses 

acquired through a business combination are to be measured at their 

acquisition date fair values. The Group applies judgements in selecting 

valuation techniques and setting valuation assumptions to determine 

the acquisition date fair values and to estimate the useful lives of these 

assets as set out in notes 1 (h) and (s).  

(v) Fair value of disposal group held for sale 

The disposal group held for sale is recognised and measured at fair 
value, being the lower of its value in use or its estimated recoverable 

amount through sale less costs to sell.  The fair value of the disposal 

group held for sale is disclosed at note 4. 

(vi) Fair value of financial instruments 

All derivatives are recognised and measured at fair value. The derivatives 

 
 
 
  
 
 
 
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FlexiGroup Annual Report 2018

Annual Financial Statement

99

(b) Operating segments - 2018

(b) Operating segments - 2017

NZ  
Leasing

37.3 

NZ  
Cards

123.1 

Unallocated

Total

A$m

Certegy

AU Cards

Consumer 
Leasing

Commercial 
Leasing

NZ  
Leasing

  -    

460.4 

Total portfolio income 

113.4 

57.5 

74.1 

51.8 

40.1 

NZ  
Cards

125.9 

Unallocated

Total

  -    

462.8 

Interest expense 

Net portfolio income 

Operating expenses 

Impairment (losses) / reversals on  
receivables and customer loans 

Amortisation of acquired intangible assets 

Profit / (loss) before income tax

Income tax expense 

Statutory profit / (loss) for the year  

Recurring non-cash adjustments: 

(19.0) 

(13.0) 

(11.3) 

(10.4) 

(7.0) 

(32.0) 

(9.3) 

(102.0) 

94.4 

44.5 

62.8 

41.4 

33.1 

93.9 

(9.3) 

360.8 

(26.7) 

(17.9) 

(44.9) 

(21.7) 

(16.9) 

(42.6) 

(19.7) 

(12.7) 

(10.5) 

(6.6) 

(0.7) 

(12.6) 

(1.0) 

47.0 

(14.1) 

32.9 

(0.6) 

13.3 

(4.0) 

9.3 

(0.2) 

7.1 

(0.1) 

7.0 

(1.0) 

12.1 

(0.8) 

14.7 

(1.4) 

37.3 

(4.6) 

(4.3) 

(10.5) 

2.8 

(34.8) 

7.5 

10.4 

26.8 

(6.5) 

87.4 

- 

- 

- 

(9.3) 

(170.8) 

(62.8) 

(5.0) 

122.2 

Amortisation of acquired intangible assets 1  

                0.7  

                0.4  

                  0.3  

                0.7  

                1.1  

                1.0  

                    -    

                4.2  

Other 2

                  -    

                  -    

                  1.4  

                  -    

                  -    

                  -    

                    -    

                1.4  

Cash net profit after tax 

33.6 

9.7 

5.6 

11.3 

11.5 

27.8 

(6.5) 

93.0 

Total segment assets at 30 June 2017 

544.0 

513.5 

330.0 

280.2 

205.3

912.9 

                    -    

2,785.9 

Non-recurring adjustments 

Impairment of goodwill and  
intangible assets 2

Customer remediation provision 3

Cash net profit after tax 

                  -    

                  -    

89.1 

                  -    

                  -    

                  -    

                    -    

- 

32.0 

- 

7.2 

4.9 

0.4 

- 

13.0 

- 

- 

- 

10.9 

29.5 

(4.8) 

89.1 

4.9 

88.2 

1. 

The acquisition of companies over the years has resulted in the recognition of merchant and customer relationships that are amortised over their 
useful lives ranging between 3 and 7 years. The amortisation of acquired intangible assets (excluding IT development and software), is a cash 
earnings adjustment because it is a non-cash item and does not affect cash distributions available to shareholders

2.  The share of equity accounted losses is a non-cash, non-recurring item and is treated as an adjustment to the statutory profit for the  

year. The investment in associate  has been fully impaired as at 30 June 2017   

A$m

Total portfolio income 

Interest expense 

Net portfolio income 

Operating expenses 

Impairment (losses) / reversals on  
receivables and customer loans 

Impairment of goodwill and other  
intangible assets 

Customer remediation provision 3 

Amortisation of acquired intangible assets 

Profit / (loss) before income tax 

Certegy

AU Cards

Consumer 
Leasing

Commercial 
Leasing

111.0 

(18.1) 

92.9 

79.2 

(17.9) 

61.3 

60.0 

(8.2) 

51.8 

49.8 

(8.2) 

41.6 

(6.4) 

(32.4) 

(6.8) 

(98.0) 

30.9 

90.7 

(6.8) 

362.4 

(29.3) 

(25.1) 

(45.0) 

(23.6) 

(14.6) 

(35.3) 

                    -    

(172.9) 

(18.0) 

(25.8) 

(7.6) 

0.5 

(1.3) 

(14.3) 

                    -    

(66.5) 

                  -    

                  -    

(94.7) 

                  -    

                  -    

                  -    

                    -    

(94.7) 

- 

(1.1) 

44.5 

- 

(0.5) 

(7.0) 

(0.2) 

9.9 

(102.7) 

- 

(0.9) 

17.6 

(5.3) 

12.3 

- 

(1.0) 

14.0 

- 

- 

(7.0) 

(2.4) 

                    -    

38.7 

(6.8) 

(6.1) 

15.2 

(4.0) 

(10.9) 

2.0 

(25.5) 

10.0 

27.8 

(4.8) 

(10.3) 

Income tax expense 

(13.3) 

(3.0) 

9.0 

Statutory profit / (loss) for the year   

31.2 

6.9 

(93.7) 

Recurring non-cash adjustments: 

Amortisation of acquired intangible assets 1

 0.8  

0.3  

0.1  

0.7  

0.9  

1.7  

                    -    

4.5  

Total segment assets at 30 June 2018 

         570.3  

         680.4  

           175.4  

           346.8  

         168.9  

         912.4  

                    -    

      2,854.2  

1. 

The acquisition of companies over the years has resulted in the recognition of merchant and customer relationships that are amortised over their 
useful lives ranging between 3 and 27 years. The amortisation of acquired intangible assets (excluding IT development and software), is a cash 
earnings adjustment because it is a non-cash item and does not affect cash distributions available to shareholders 

2. 

Impairments relate to the write down of the Consumer Leasing business. Refer to note 13 for further details. The impairment is non-cash and does not 
affect cash distributions available to shareholders 

3.  This relates to a provision for customer remediation as a result of the proactive arrangement with CIO on the Company’s responsible lending 

obligations. The amount is non-recurring and does not reflect the Group’s underlying performance   

    
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
  
  
  
  
  
  
  
  
100

FlexiGroup Annual Report 2018

Annual Financial Statement

101

4. DISPOSAL GROUP HELD FOR SALE   

5. TOTAL PORTFOLIO INCOME 

6. EXPENSES

7. INCOME TAX EXPENSE 

On 17 July 2018, FlexiGroup Australia Holdings Pty Ltd, a fully owned 

subsidiary of FlexiGroup, signed a share sale agreement to sell Australian 

Print Holdings Pty Limited (trading as Think Office Technology ‘TOT’), 

a fully owned subsidiary entity within the Commercial Leasing segment, 

into a joint venture structure. At 30 June 2018, the sale process was active 

and as a result TOT is disclosed as a disposal group held for sale in the 

statement of financial position. Refer to note 36 “Events occurring after 

the reporting date” for further information. 

a. Assets and liabilities of disposal group held for sale 

A$m

Gross interest and finance lease income 

Amortisation of initial direct  
transaction costs  

Other portfolio income 

Sale of goods 

Interest income 

Sundry income 

2018

387.4 

2017

394.3 

(24.5) 

(26.9) 

87.2 

6.0 

2.7 

1.6 

85.0 

4.8 

3.3 

2.3 

a. Impairment of goodwill and other intangible assets  

a. Income tax expense     

A$m

Impairment of goodwill (note 13) 

Impairment of other intangible  
assets (note 14) 

Total impairment of goodwill and 
other intangible assets 

2018

75.9 

18.8 

94.7 

2017

A$m

Current tax 

2018

38.0 

2017

33.0 

Deferred tax expense 

(12.5) 

               1.8 

Total Income tax expense

25.5 

34.8 

b. Numerical reconciliation of income tax expense to 
prima facie tax payable   

The assets and liabilities of the disposal group were recognised as held 

Total portfolio income 

460.4 

462.8 

b. Depreciation and amortisation expenses   

for sale and measured at the lower of fair value less costs to sell and the 

carrying amount. The carrying values are presented in the table below: 

A$m

2018

2017

Cash and cash equivalents 

Inventories 

Receivables 

Plant and equipment 

Goodwill 

Other intangible assets 

Deferred tax asset 

Total assets of disposal group held 
for sale 

Payables 

Provisions 

Deferred tax liabilities 

Total liabilities of disposal group held 
for sale 

2.9 

1.9 

1.3 

2.0 

1.9 

2.3 

0.2 

12.5 

1.1 

0.8 

0.5 

2.4 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

b. Measurement of fair value of the disposal  
 group held for sale 

The valuation technique used to arrive at fair value for the disposal 

group is based on Enterprise Value/EBIT multiple adjusted for the 

relative size, growth and margins relative to benchmark companies. 

The fair value estimate was calculated at $13.8m. 

A$m

Depreciation of plant and equipment 
(note 12) 

Amortisation of other intangible  
assets (note 14) 

Total depreciation and  
amortisation expenses 

c. Operating and other expenses 

A$m

Advertising and marketing  

Cost of goods sold 

Customer remediation provision   
(note 27)

Information technology and  
communication  

Operating lease rental expenses  

Other occupancy, equipment and 
related costs 

Outsourced operation costs 

Professional, consulting and  
other service provider costs 

Share of associate’s loss,  
net of impairment 

Onerous lease expenses 

Other  

Total operating and other expenses 

2018

3.1 

14.4 

17.5 

2018

9.1 

3.8 

7.0 

15.5 

5.5 

3.6 

11.1 

19.5 

- 

- 

1.5 

76.6 

-

-

-

13.6 

16.2 

2017

9.0 

3.1 

15.4 

5.5 

3.7 

10.7 

17.8 

2.0 

2.6 

5.3 

75.1 

A$m

2017

Profit before income tax expense 

2.6 

Tax at the Australian tax rate of 30% 

Tax effect of amounts which are not  
deductible/(taxable) in calculating 
taxable income: 

Impairment of goodwill 

Permanent differences 

Effect of differences in tax rates in 
foreign jurisdiction 

Income tax expense 

2018

15.2 

4.6 

22.8 

(1.0) 

(0.8) 

25.5

2018

(1.7) 

2017

122.2 

36.7 

- 

(0.5) 

(1.4) 

34.8 

2017

(2.2) 

c. Amounts recognised directly in equity     

A$m

- 

Deferred income tax expense related to 
items taken directly to equity

d. Deferred tax expense represent movements in  
deferred tax assets/liabilities   

A$m

2018

2017

Difference between lease principal to 
be returned as assessable income and 
depreciation on leased assets to be 
claimed as a tax deduction

Initial direct transaction costs 

Other intangible assets  

Provisions and other liabilities 

Deferred tax expense 

(4.5) 

(4.7) 

(1.4) 

(2.0) 

(4.6) 

(12.5)

(1.2) 

0.6 

7.1 

1.8

 
 
 
 
102

FlexiGroup Annual Report 2018

Annual Financial Statement

e. Deferred tax assets and liabilities  

f. Carryforward tax losses

Deferred tax assets 

A$m

Provisions and other liabilities 

Reclassified to disposal group held for 
sale (note 4) 

Total deferred tax assets 

Deferred tax liabilities

A$m

Difference between lease principal to be 
returned as assessable income and  
depreciation on leased assets to be 
claimed as a tax deduction 

Initial direct transaction costs 

Plant and equipment 

Other intangible assets 

Reclassified to disposal group held for 
sale (note 4) 

Others 

Total deferred tax liabilities 

2018

35.3 

(0.2) 

35.1 

As at 30 June 2018, the balance of carryforward losses and the 

associated deferred tax asset were both $Nil (2017: $Nil). 

2017

31.3 

g. Tax consolidation legislation 

- 

FlexiGroup Limited and its wholly-owned Australian entities 

implemented the tax consolidation legislation from December 2006. 

31.3 

The accounting policy on implementation of the legislation is set out in 

note 1(g). 

2018

2017

Tax Consolidated Group entered into a Tax Sharing Agreement which 

On adoption of the tax consolidation legislation, the entities in the 

limits the joint and several liability of the wholly-owned entities in the 

case of a default by the head entity FlexiGroup Limited. 

28.1 

33.1 

The entities have also entered into a Tax Funding Agreement under 

6.3 

1.5 

12.4 

(0.5) 

0.4 

48.2 

7.9 

0.3 

14.7 

- 

- 

56.0 

which the wholly-owned entities fully compensate FlexiGroup 

Limited for any current tax payable assumed and are compensated 

by FlexiGroup Limited for any current tax receivable and deferred tax 

assets relating to the unused tax losses or unused tax credits that 

are transferred to FlexiGroup Limited under the tax consolidation 

legislation. The funding amounts are determined by reference to the 

amounts recognised in the wholly-owned entities’ financial statements. 

The amounts receivable/payable under the Tax Funding Agreement 

are due upon receipt of the funding advice from the head entity, which 

is issued as soon as practicable after the end of the financial year. The 

head entity may also require payment of interim funding amounts to 

assist with its obligations to pay tax instalments. The funding amounts 

Net deferred tax assets 

13.1

24.7

are recognised as intercompany receivables. 

A$m

Amounts expected to be settled within 
12 months 

Amounts expected to be settled after 
more than 12 months 

Net deferred tax liabilities

2018

(6.4)

19.5 

13.1 

2017

(1.4) 

26.1 

24.7 

103

2017

721.8 

5.4 

51.3 

30.3 

8. CASH AND CASH EQUIVALENT

10. RECEIVABLES

A$m

Cash at bank and on hand 

2018

125.3 

2017

167.3 

A$m

Gross investment in finance lease 
receivables 1

Reconciliation to cash at the end of the year 

The above figures reconcile to cash at the end of the financial year,  

as shown in the statement of cash flows, as follows:

Guaranteed residuals 

Unguaranteed residuals 

Unamortised initial direct  
transaction costs 

2018

684.9 

7.9 

42.9 

24.3 

A$m

Balance as above 

TOT cash balance disclosed in disposal 
group held for sale 

2018

125.3 

2.9 

2017

167.3 

Unearned future income 

(157.3) 

(176.2) 

Net investment in finance lease  
receivables  

- 

602.7 

632.6 

Balance per statement of cash flows 

128.2 

167.3 

Provision for doubtful debts  

(16.6) 

(24.0) 

Included in cash at bank are amounts of $100.1 million (2017: $125.2 million) 
which are held as part of the Group’s funding arrangements and are not 
available to the Group. The restricted cash balances are distributed to  
various parties at a future date and are not available to the Group for any  
other purpose.  

9. INVENTORIES

A$m

Equipment, parts and accessories 

Rental equipment 

Total inventories 

2018

2.0 

0.6 

2.6 

Net investment in finance leases after 
provision for doubtful debts 

Loan to associate 

Other debtors 

Total receivables 

586.1 

608.6 

- 

13.8 

1.3 

18.4 

599.9 

628.3 

1. 

Refer to note 25 for disclosure of impaired lease receivables, past due  
but not impaired lease receivables and the fair value of lease receivables 

Maturity profile of net investment in finance lease 
receivables before provision for doubtful debts

2017

2.8 

1.9 

A$m

4.7 

Due within one year 

Due after one year but not  
later than five years 

Due greater than five years 

Unearned future income 

2018

2017

365.2 

413.8 

393.4 

394.0 

1.4 

1.0 

(157.3) 

(176.2) 

Net investment in finance lease receivables 

602.7 

632.6 

Movement in provision for doubtful debts

A$m

Carrying amount at beginning of the year 

Provided for during the year, net of  
utilisation of provisions 

2018

24.0 

2017

29.1 

(7.4) 

(5.1) 

Carrying amount at the end of the year 

16.6 

24.0 

 
104

FlexiGroup Annual Report 2018

Annual Financial Statement

105

11. CUSTOMER LOANS

12. PLANT AND EQUIPMENT

A$m

2018

2017

A$m

Gross customer loans 

1,894.6 

1,655.3 

Cost 

Unearned future income 

(90.5) 

(89.3) 

Accumulated depreciation 

Net loan receivables 

1,804.1 

1,566.0 

Net book amount 

2018

14.5 

(6.2) 

8.3 

2017

5.8 

(7.4) 

8.4 

13. GOODWILL 

a. Carrying value    

A$m

Cost 

Balance at the end of the year

2018

2017

236.5               321.4 

236.5 

321.4 

Movement in plant and equipment at net book amount 

Movement in goodwill at net book amount 

A$m

Balance at the beginning of the year 

Additions or fair value adjustments 
through business combinations 

Additions 

Transfer (to)/from disposal  
group held for sale  

Disposals 

Depreciation (note 6b) 

Balance at the end of the year 

2018

8.4 

- 

5.4 

2017

 6.1 

  (0.2) 

2.7 

(2.0) 

         3.0 

(0.4) 

         (0.6) 

(3.1) 

8.3 

         (2.6) 

        8.4 

Provision for doubtful debts 

Net investment in customer loans 

(35.9) 

1,768.2 

(28.4) 

1,537.6 

Maturity profile of net customer loans  
before provision for doubtful debts 

A$m

2018

2017

Due within one year 

1,238.6 

1,130.5 

Due after one year but not later than 
five years 

Due greater than five years 

Unearned future income 

634.9 

504.6 

21.1 

(90.5) 

20.2 

(89.3) 

Net loan receivables 

1,804.1 

1,566.0 

Movement in provision for doubtful debts 

A$m

Carrying amount at  
beginning of the year 

Additions or fair value adjustments 
through business combinations 

Provided for during the year, net of 
utilisation of provisions 

2018

28.4 

- 

7.5 

2017

28.3 

12.8 

(12.7) 

Carrying amount at the end of the year 

35.9 

28.4 

Reconciliation of fair value of customer loans and lease 
receivables acquired in  business combinations 

A$m

2018

Gross customer loans and receivables 

Additions or fair value adjustments 
through business combinations 

Other fair value adjustments through 
business combinations 

Fair value 

- 

- 

- 

- 

2017

616.4 

      (12.8) 

  (5.2) 

598.4 

The carrying amount of goodwill of each CGU is tested for impairment 

at each statutory reporting date and whenever there is an indicator that 

the asset may be impaired. If an asset is impaired, it is written down to its 

recoverable amount. The recoverable amount is based on a value in use 

calculation using cash flow projections based on the Board approved 

3-year plan.  Cash flows for a further 2-year period were extrapolated 

using declining growth rates such that the long term terminal growth 

was determined at 2% - 2.5%, which does not exceed the long term 

average for the sectors and economies in which the CGUs operate.

At the interim reporting date, an assessment of the Consumer Leasing 

CGU was performed, resulting in a pre-tax impairment of goodwill 

($75.9m), acquired intangible assets ($0.4m) and capitalised 

development software ($18.4m) totalling $94.7m. The impairment 

resulted from the following factors: 

The main product that underpinned the operations of the CGU, the 

FlexiRent consumer lease product in Australia was retired in February 

A$m

2018

2017

Balance at the beginning of the year 

321.4 

298.9 

Additions or fair value adjustments  
through business combinations:  

- acquisition of subsidiaries 

- NZ Cards (fair value adjustment)  

- 

- 

1.0 

15.2 

Impairment of Consumer Leasing CGU (note 6a) 

(75.9) 

- 

2018 and the receivables portfolio will run down over the next few 

Transfer (to)/from assets in disposal  
group held for sale 

(1.9) 

                1.9 

sufficient to support the value of the CGU net assets. 

years. The future cash flows attaching to this product are therefore not 

Effect of movements in exchange rates 

(7.1) 

4.4 

The realignment of operating segments as described in note 3, resulted 

in SME cash flows that previously were part of this CGU being excluded 

from recoverable amount assessment. Management deemed that no 

part of existing goodwill be allocated to a new CGU containing the SME 

cash flows. 

The CGU that has been impaired belongs to the Consumer Leasing 

reportable segment

Balance at the end of the year 

236.5 

321.4 

b. Impairment testing for cash generating units 
containing goodwill 
For the purpose of impairment testing, goodwill is allocated to 

the Group’s operating business units, which represent the lowest 

level within the Group at which goodwill is monitored for internal 

management purposes. 

 The aggregate carrying amounts of goodwill allocated to each unit(s) 

are as follows: 

A$m

Consumer Leasing 

Certegy  

AU Cards 

NZ Leasing 

Think Office Technology 1

NZ  Cards 

Total goodwill

2018

- 

30.7 

18.9 

17.6 

- 

169.3 

236.5 

2017

75.9 

30.7 

18.9 

18.3 

1.9 

175.7 

321.4 

1. 

TOT has been transferred to disposal group held for sale in the current year.

 
 
106

FlexiGroup Annual Report 2018

Annual Financial Statement

The key assumptions used in determining value in use for 30 June 2018 are: 

Assumption

How determined

14. OTHER INTANGIBLE ASSETS 

Forecast revenues and expenses beyond the 2020-21 financial year forecast period have been extrapo-

lated using declining growth rates such that the long-term terminal growth rates are as follows: 

Forecast revenues and expenses  

• 

• 

• 

• 

• 

Consumer Leasing – 2.5% (2017: 2.0%) 

Certegy – 2.5% (2017: 2.0%) 

AU Cards – 2.5% (2017: 2.0%) 

NZ Leasing – 2.0% (2017: 2.0%) 

NZ  Cards – 2.0% (2017: 2.0%)

Long-term growth rate

The above long-term growth rate for each of the CGUs does not exceed the long-term average growth 

rate for the sector / industry in which the CGU operates.

The discount rate applied to the cash flows of each CGU is based on the risk free rate for ten-year 
Commonwealth Government bonds, adjusted for a risk premium to reflect both the increased risk of 

investing in equities and the risk of the specific Group operating company.  In making this adjustment, 

inputs required are the equity markets risk premium (that is the required increased return required over 

and above a risk free rate by an investor who is investing in the market as a whole) and the risk adjust-

ment, beta, applied to reflect the risk of the specific Group operating company relative to the market as a 

Cost of Equity Capital

Geared cash flows are used to calculate recoverable amounts for all CGUs.  

whole, giving rise to the CGU specific Cost of Equity Capital. 

The discount rates used for impairment testing are as follows: 

• 

• 

• 

• 

• 

Consumer Leasing – 19.7% (2017: 15.3%) 

Certegy – 18.4% (2017: 15.2%) 

AU  Cards – 18.7% (2017: 15.3%) 

NZ Leasing – 14.7% (2017: 13.5%) 

NZ Cards – 18.2% (2017: 14.4%) 

Sensitivity analysis 

The Group has conducted sensitivity analysis of +/- 100 basis point movements on the growth rates and discount rates assumptions above to 

assess the effect on recoverable amount of changes in the key assumptions. 

The Group is satisfied that all the assumptions on which the recoverable amounts are based are fair and reasonable, and that currently, there are no 

reasonable changes to these assumptions that would cause the aggregate carrying amount to exceed the aggregate recoverable amount of any of 
the Group’s CGUs as at 30 June 2018.  

A$m

At 1 July 2016

Additions

Additions and changes in fair value  
through business combinations 

Reclass of intangible assets included in a  
disposal group classified as held for sale (note 4) 

Amortisation (note 6b)

Effect of movements in exchange rates 

At 30 June 2017 

A$m

At 1 July 2017 

Additions 

Impairment 1 (note 6a)

Intangible assets included in a disposal group 
classified as held for sale (note 4) 

Amortisation (note 6b) 

Effect of movements in exchange rates 

At 30 June 2018 

IT development   
& software

Merchant & customer  
relationships and  
other rights

Non-compete 
agreements

Brand 
name

53.5 

22.4 

(5.0) 

-    

(8.8) 

-    

62.1 

47.3 

-    

1.5 

3.7 

(4.8) 

0.1  

47.8 

-    

-    

-    

-    

-    

-    

-    

IT development   
& software

Merchant & customer  
relationships and  
other rights

Non-compete 
agreements

62.1 

23.8 

(18.4) 

- 

(8.7) 

(0.6) 

58.2 

47.8 

- 

(0.4) 

(2.3) 

(5.7) 

(1.5) 

37.9 

-    

-    

-    

-    

-    

-    

-    

1. 

Impairment relates to the write down of intangible assets relating to the Consumer Leasing CGU. Refer to note 13 for further details

107

Total

100.8    

22.4    

-    

-    

4.1 

0.6 

0.4 

4.1 

-    

-    

(13.6)    

0.1    

4.5    

114.4    

Brand 
name

4.5 

- 

- 

- 

- 

(0.2) 

Total

114.4 

23.8 

(18.8) 

(2.3) 

(14.4) 

(2.3) 

4.3 

100.4 

 
 
108

FlexiGroup Annual Report 2018

Annual Financial Statement

19. CONTRIBUTED EQUITY

2018

2017

a.Share capital  

Ordinary shares – fully paid  

Subordinated perpetual notes 

Total share capital 

b. Movement in ordinary shares   

1 July 2016 

Issue of shares on reinvestment of dividend 

30 June 2017 

15. PAYABLES

A$m

Trade payables 

Total payables 

16. BORROWINGS

Secured

A$m

Corporate debt 

Secured loans 

17. PROVISIONS

2018

51.7 

51.7 

2017

A$m

50.3 

Annual leave 

50.3

Long service leave 

Outstanding claims liability 

Unearned premium liability 

Customer remediation (note 27)

Other 

Total provisions 

3.8 

2.4 

1.2 

0.2 

7.0 

- 

14.6 

3.8 

2.7 

0.5 

0.2 

- 

0.7 

7.9 

2018

104.3 

2017

126.2 

2,058.7 

1,903.8 

18. DERIVATIVE FINANCIAL 
INSTRUMENTS

Total secured borrowings 

2,163.0 

2,030.0 

Loss reserve 

Total borrowings 

(38.3) 

2,124.7 

Maturity profile of borrowings, net of loss reserve

(22.3) 

A$m

2018

2017

Due within one year 

1,327.0 

1,200.0 

Due after one year but not later  
than five years 

797.7 

807.7 

Information about the Group’s exposure to credit risk, foreign ex-

change and interest rate risk and about the methods and assumptions 

used in determining fair values is provided in note 25. The maximum 

exposure to credit risk at the end of the reporting period is the carrying 

amount of each class of derivative financial liabilities mentioned above.

Total borrowings 

2,124.7 

2,007.7 

Assets pledged as security 

The loans are secured by rentals and payments receivable in respect 

of the underlying lease and loan receivable contracts.  Under the terms 

of the funding arrangements, some of the funders retain a part of the 

gross amount funded as security against credit losses on the underlying 

leases. This amount is referred to as a ‘loss reserve’ and represents a 

reduction in the amount borrowed. 

Financing arrangements 

Unrestricted access was available at balance date to the following lines 

of credit before loss reserves:

A$m

2018

2017

Total loan facilities available  

2,782.4 

2,784.4 

Loan facilities used at balance date  

(2,163.0) 

(2,030.0) 

Loan facilities unused at balance date  

619.4 

754.4 

2,007.7 

A$m

Interest rate swaps used for hedging

2018

6.4 

2017

12.9 

1 July 2017 

Treasury shares purchased on market 

Risk exposures and fair value measurements 

Transfer from share capital reserve 

Transfer from treasury shares on vesting of sign on rights and employee scheme shares 

Expired options and rights transferred from share based payment reserve 

30 June 2018  

374.0 

313.7 

Ordinary shares entitle the holder to participate in dividends and the proceeds on winding up of the Company in proportion to the number of and 

amounts paid on the shares held. 

On a show of hands every holder of ordinary shares present at a meeting in person or by proxy, is entitled to one vote, and upon a poll each share 

is entitled to one vote. There is no current on market buy back of shares, other than shares purchased by the Share Plan Trust to satisfy vested 

share based payments.

109

2017 
A$m

312.1 

49.1 

361.2 

A$m

307.7  

4.4  

312.1 

A$m

312.1 

(0.2) 

0.1 

0.3 

1.4 

2018 
Shares 

2017 
Shares 

374,050,685 

374,145,403 

49,129,075 

49,129,075 

2018 
A$m

313.7 

49.1 

423,179,760 

423,274,478 

362.8

Number of  
shares (m)

372.2 

1.9  

374.1 

Number of  
shares (m)

374.1 

(0.2) 

0.1 

- 

- 

 
110

FlexiGroup Annual Report 2018

Annual Financial Statement

111

c. Subordinated perpetual notes 

FlexiGroup Limited issued unsecured subordinated perpetual notes as 

part of the consideration for the acquisition of Fisher & Paykel Finance. 

The face value of the notes is $49.1m, the A$ equivalent of NZ$55.0m. 

Interest is payable on the perpetual notes at the sole and absolute 

discretion of the issuer commencing on 18 March 2018. Interest pay-

able or capitalised will be accounted for as a dividend in equity. In the 

unlikely event that no interest is paid or capitalised on the perpetual 

notes in any given year, the Group may not pay or declare any ordinary 

dividends to the ordinary shareholders.  

In limited circumstances upon a change of control, the noteholder may 

elect to convert the perpetual notes having an aggregate principal 

amount equal to the face value into 28.5 million ordinary shares. Prior 

to conversion, the perpetual notes have no right to share in any surplus 

assets or profits, ordinary dividends and no voting rights. 

d. Performance and sign on incentive rights 
Information relating to the FlexiGroup Employee Options and Per-
formance Rights Plan, including details of performance and sign on 

incentive rights exercised and lapsed during the financial year and 

performance and sign on incentive rights outstanding at the end of the 

financial year, is set out in note 24. 

e. Movement in treasury shares 

1 July 2016 

30 June 2017

1 July 2017 

Treasury shares purchased on market 

Transfer from treasury shares on vest-
ing of sign on rights 

30 June 2018 

Number of  
shares (m)

0.1 

0.1 

Number of  
shares (m)

0.1 

0.2 

(0.1) 

0.2 

A$m

0.3 

0.3 

A$m

0.3 

0.2 

(0.1) 

0.4 

Treasury shares are shares in FlexiGroup Limited that are held by the 

FlexiGroup Tax Deferred Employee Share Plan Trust for the purposes 

of issuing shares under the FlexiGroup Long Term Incentive Plan (see 

note 24). 

f. Capital risk management 

The Group’s objectives when managing capital are to safeguard its 

ability to continue as a going concern, so that it can continue to provide 

returns for shareholders and to maintain an optimal capital structure to 

facilitate growth in the business. Consistent with others in the industry, 

the Group monitors capital on the basis of its gearing ratio. In order to 

maintain or adjust its capital structure, the Group considers the issue 

of new capital, return of capital to shareholders and its dividend policy 

as well as its plans for acquisition and disposal of assets

20. RESERVES AND RETAINED EARNINGS 

a. Reserves

A$m

Share-based payment reserve  

Foreign currency translation reserve  

Share capital reserve 

Cash flow hedge reserve 

Balance at 30 June 

Movements: Share-based payment reserve 

A$m

Balance at 1 July 

2018

0.4 

4.3 

- 

5.6 

10.3 

2018

1.4 

Transfer to share capital 

                        (1.4) 

b. Retained earnings

2017

1.4 

13.9 

0.3 

Movements in retained profits were as follows: 

A$m

Balance at 1 July 

2018

293.6 

2017

247.5  

Net (loss)/ profit for the year 

(10.3) 

               87.4  

               1.4 

17.0 

Dividends (note 21) 

Balance at 30 June 

(28.8) 

(41.3) 

254.5 

             293.6  

c. Nature and purpose of reserves  

2017

(i) Foreign currency translation reserve  

1.8 

- 

Foreign currency translation of the foreign controlled entities is 
taken to the foreign currency translation reserve as described in 

note 1(d). The reserve is recognised in profit and loss when the 

Share-based payment expense 

                        0.5 

                        (0.4) 

net investment is disposed of. 

Other changes 

Balance at 30 June 

(0.1) 

0.4 

           - 

1.4 

 (ii) Share-based payment reserve  

The Share-based payment reserve is used to recognise: 

• 

• 

• 

the fair value of options and rights issued to Directors and 

employees but not exercised, 

the fair value of shares issued to Directors and employees, 

and 

other share-based payment transactions 

(iii) Cash flow hedge reserve  

The hedging reserve is used to record gains or losses on a 

hedging instrument in a cash flow hedge that are recognised 

in other comprehensive income as described in note 1(p).  

Amounts are reclassified to profit or loss when the associated 

hedge transaction affects profit or loss.  

Movements: Foreign currency translation reserve  

A$m

Balance at 1 July 

Other comprehensive income

Balance at 30 June 

Movements: Share capital reserve   

A$m

Balance at 1 July 

Transfer to share capital

Balance at 30 June 

Movements: Cash flow hedge reserve  

A$m

Balance at 1 July 

Other comprehensive income

Balance at 30 June 

2018

13.9 

(9.6) 

4.3 

2018

0.3 

(0.3) 

- 

2018

1.4 

4.2 

5.6 

2017

9.8 

4.1 

13.9

2017

0.3 

- 

0.3 

2017

(3.8) 

5.2 

1.4

 
 
 
 
 
 
 
 
 
112

FlexiGroup Annual Report 2018

Annual Financial Statement

113

21. DIVIDENDS

Final dividends paid 

22. EARNINGS PER SHARE

a. Earnings per share

Parent entity

cents

2018

2017

23. RECONCILIATION OF PROFIT AFTER  INCOME TAX  
TO NET CASH INFLOW FROM OPERATING ACTIVITIES 

A$m

2018

2017

(10.3) 

87.4 

Exchange differences 

(0.3) 

             (0.6) 

A$m

Net (loss)/profit for the year after tax 

Receivables and loan impairment 
expenses 

Depreciation and amortisation 

Customer remediation provision 

Share of losses from associate 

Impairment of goodwill and other  
intangible assets 

Share-based payment  
expense / (benefit)

2018

(10.3) 

66.5 

17.5 

7.0 

- 

94.7 

2017

87.4 

62.8 

16.2 

- 

2.0 

- 

0.5 

  (0.4) 

Other non-cash movements 

(1.0) 

0.4 

Net cash inflows from operating 
activities before changes in operating 
assets and liabilities 

174.6 

167.8 

Change in operating assets and liabilities:

A$m

Decrease/(increase) in  
other receivables 

Increase in current tax receivables 

Increase/(decrease) in payables 

Decrease in inventories 

Decrease/(increase) in  
current tax liabilities 

(Decrease)/increase in net  
deferred tax liabilities 

Net cash inflows from  
operating activities 

2018

5.4 

- 

3.2 

0.1 

2017

(8.7) 

(0.5) 

(0.8) 

                0.2 

16.5 

(1.3) 

(11.1) 

4.3 

188.7 

   161.0 

2017 final dividend paid on 13 October 
2017: 3.85 cents  
(2016 final dividend paid on 14 October 
2016: 7.25 cents) per ordinary share 
franked to 100%

Interim dividends paid 

A$m

2018 interim dividend paid on 13 April 
2018: 3.85 cents  
(2017 interim dividend paid on 13 April 
2017: 3.85 cents) per ordinary share 
franked to 100%: Cash

Share capital reinvestment(2) 

Total interim dividends paid 

Total dividends paid (1)

1. 

All dividends are franked at a tax rate of 30%

2.  Dividend reinvestment plan was offered at 2% discount on the volume 

weighted average share price for the 10 trading days commencing 15 
March 2017 and ending on 28 March 2017

Final dividends proposed but not 

recognised at year end 

A$m

2018: 3.85 cents (2017: 3.85 cents) per 
ordinary share franked to 100%  

Franked dividends 

Parent entity

2018

14.4 

2017

14.4 

14.4 

27.0 

Total basic earnings per share  
attributable to the ordinary equity  
holders of the Company 

Total diluted earnings per share  
attributable to the ordinary equity  
holders of the Company 

(2.8) 

23.4 

(2.8) 

23.4 

2018

2017

b. Reconciliation of earnings used in calculating 
earnings per share

A$m

2018

2017

(Loss) / profit attributable to the 
ordinary equity shareholders of the 
Company used in calculating: 
- basic earnings per share 

14.4 

9.9 

- 

14.4 

28.8 

4.4 

14.3 

41.3 

- diluted earnings per share 

(10.3) 

87.4 

c. Weighted average number of ordinary shares

Number

2018

2017

Weighted average number of ordinary 
shares used in calculation of basic 
earnings per share 

Add: potential ordinary shares  
considered dilutive 

Weighted average number of  
ordinary shares used in calculating 
diluted  earnings per share 

374,061,938 

372,631,358 

- 

- 

374,061,938 

372,631,358 

Information concerning the classification of securities  

Performance, sign on incentive and deferred STI rights granted to 

The franked dividends recommended after 30 June 2018 will be frank-

employees under the FlexiGroup Long Term Incentive Plan are settled 

ed out of existing franking credits, or out of franking credits arising 

through an on-market share purchase.  The rights are not considered 

from the payment of income tax in the year ending 30 June 2018. 

to be dilutive. The rights have not been included in the determination 

Consolidated

Parent entity

are set out in note 24.

of basic and diluted earnings per share. Details relating to the rights 

A$m

2018

2017

2018

2017

Franking credits available for  

subsequent financial years based 

42.1 

48.9 

42.1

48.9

 on a tax rate of 30% (2017: 30%)

The above amounts are calculated from the balance of the franking account 
as at the end of the reporting period, adjusted for franking credits and debits 
that will arise from the settlement of liabilities or receivables for income tax and 
dividends after the end of the year. The consolidated amounts include franking 
credits that would be available to the parent entity if distributable profits of sub-
sidiaries were paid as dividends. share price for the 10 trading days commenc-
ing 15 March 2017 and ending on 28 March 2017. 

 
 
114

FlexiGroup Annual Report 2018

Annual Financial Statement

115

Consolidated and parent entity – 2017 

Grant date

Expiry date

Exercise price

Balance at  
start of the 
period

Granted  
during the 
period

Exercised  
during the 
period

Forfeited  
during the 
period

Balance at  
end of  
the period

Vested and 
exercisable  
at the end  
of the period

Number 

Number

Number

Number

Number

Number

3/6/11 

3/6/11 

5/8/11 

19/3/12 

23/4/12 

10/8/12 

3/7/14

1/12/14 

26/11/15 

22/11/16 

Total 

31/12/16 

$0.00 

19,3751 

31/12/16 

$2.11 

426,4371 

31/12/16 

$0.00 

12,4981 

$2.18 

$2.27 

$3.05 

$0.00

37,5001 

7,5001 

571,1001 

-

$0.00 

3,166,000 

$0.00 

1,353,000 

31/12/16 

31/12/16 

31/3/16 

31/3/16

15/10/18  
15/10/19  
31/10/20  
31/10/21 

15/10/18  
15/10/19 
31/10/20 
31/10/21 

15/10/18 
15/10/19 

- 

- 

- 

- 

- 

- 

-

- 

- 

- 

- 

 - 

- 

- 

- 

-

- 

- 

- 

- 

- 

- 

-

19,3751 

426,4371 

12,4981 

37,5001 

7,5001 

571,1001 

-

- 

(1,354,000) 

1,812,0002 

- 

(587,800) 

765,2003 

- 

- 

- 

- 

- 

- 

-

- 

- 

- 

- 

$0.00 

- 

72,000 

5,593,410 

72,000 

- 

- 

- 

72,000 

(1,941,800) 

3,723,610 

Weighted average exercise price4

$0.00 

$0.00 

$0.00 

1. 

2. 

3. 

These instruments are all either TSR performance lapsed or expired and remain in share based payments reserve 

Includes 732,000 (2016: 496,000) performance rights that are TSR lapsed and remain in share based payments reserve 

Includes 125,200 performance rights that are TSR lapsed and remain in share based payments reserve 

4.  Excludes the weighted average exercise price of lapsed and expired options 

24. SHARE-BASED PAYMENTS

a. Long Term Incentive Plan 
The establishment of the FlexiGroup Long Term Incentive Plan (‘LTIP’) was approved by the founding shareholders on 20 November 2006. The 

LTIP is designed to provide relevant employees with an incentive for future performance, with conditions for the vesting and exercise of options 

and performance rights and under the LTIP encouraging those Executives to remain with FlexiGroup and contribute to the future performance of 

the Company. Under the plan, participants are granted either an option or right, which only vests if certain performance standards are met. 

The Board may determine which persons will be eligible to participate in the LTIP from time to time.  Eligible persons may be invited to apply to 

participate in the LTIP. The Board may in its discretion accept such applications. 

The table below shows options, performance rights, sign on incentive and deferred STI rights granted under the plan:

Consolidated and parent entity – 2018

Grant date

Expiry date

Exercise price

Balance at  
start of the 
period

Granted  
during the 
period

Exercised  
during the 
period

Forfeited  
during the 
period

Balance at  
end of  
the period

Vested and 
exercisable  
at the end  
of the period

Number 

Number

Number

Number

Number

Number

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

 - 

- 

- 

- 

(19,375)1 

(426,437)1 

(12,498)1 

(37,500)1 

(7,500)1 

(571,100)1 

- 

- 

- 

- 

- 

- 

- 

(1,452,500)2 

359,500 

- 

(445,200)3 

320,000 

3/6/11 

3/6/11 

5/8/11 

19/3/12 

23/4/12 

10/8/12 

1/12/14 

26/11/15 

22/11/16 

3/7/17 

6/09/17 

27/11/17 

Total 

31/12/16 

$0.00 

19,3751 

31/12/16 

$2.11 

426,4371 

31/12/16 

$0.00 

12,4981 

31/12/16 

31/12/16 

31/3/16 

15/10/18  
15/10/19  
31/10/20  
31/10/21 

15/10/18  
15/10/19 
31/10/20 
31/10/21 

15/10/18 
15/10/19 

1/10/18  
1/10/19 

15/10/18  

15/3/22 

$2.18 

$2.27 

$3.05 

37,5001 

7,5001 

571,1001 

$0.00 

1,812,000 

$0.00 

765,200 

$0.00 

$0.00 

$0.00 

- 

- 

- 

$0.00 

72,000 

(36,000) 

40,000 

(15,000) 

- 

- 

36,000 

25,000 

117,193 

1,730,052 

- 

- 

(10,645) 

106,548 

- 

1,730,052 

3,723,610 

1,887,245 

(51,000) 

(2,982,755) 

2,577,100 

Weighted average exercise price4

$0.00 

$0.00 

$0.00 

$0.00 

1. 

These instruments were either TSR performance lapsed or expired and were written off to share capital 

2.  The forfeiture includes 843,200 performance rights that were TSR lapsed and were written off to share capital 

3.  The forfeiture includes 253,200 performance rights that were TSR lapsed and were written off to share capital

4.  Excludes the weighted average exercise price of lapsed and expired options 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

 
 
              
 
 
              
 
 
116

FlexiGroup Annual Report 2018

Annual Financial Statement

117

The weighted average share price at the date of exercise of sign on 

do not vary the disposal restrictions imposed on shares under the 

incentive rights exercised during the year ended 30 June 2018 was 

ESP Rules under which shares acquired under the ESP cannot be 

$1.55 (2017: $Nil). The weighted average remaining contractual life of 

transferred, sold or otherwise disposed of until the earlier of: 

performance, deferred STI and sign on incentive rights outstanding at 

the end of the year was 2.41 years (2017:1.15 years). 

Fair value of performance, sign on and deferred STI rights  

• 

The time when the participant is no longer employed by the Group 

or by the company that was the employer of the participant as at 

the time the shares were acquired, or 

• 

The third anniversary of the date on which the shares were 

The fair values at grant date for sign on and deferred share incentives 

acquired, and 

were internally determined, as the incentives were only subject to a 

tenure vesting condition. For performance rights issued on 27 November 

2017, the fair values at grant date were independently determined using 

a binomial tree option pricing methodology that takes into account 

the exercise price, the term of the performance rights, the impact of 

• 

the offer does not include any provisions for forfeiture of shares 

acquired under the ESP in any circumstances 

Consideration for grant  

dilution, the share price at grant date and expected price volatility of the 

The Board may determine the price at which the shares will be offered 

underlying share, the expected dividend yield and the risk-free interest 

to an employee. Shares may be granted at no cost to the employee 

rate for the term of the performance rights. 

or the Board may determine that market value or some other price is 

The model inputs for performance rights granted during the year 

appropriate. 

ended 30 June 2018 included: 

(a) 

(b) 

(c) 

(d) 

(e) 

(f) 

Exercise price: nil 

Grant date: 27 November 2017  

Expiry date: 15 March 2022 

Allocation of shares 

Shares allocated under the ESP may be existing shares or newly issued 

shares.  Allocated shares must be held in the name of the employee.  

Any shares that are issued under the ESP will rank equally with those 

Share price at grant date: $1.63  

traded on the ASX at the time of issue. A participant under the ESP 

Expected price volatility of the Company’s shares: 35%  

Expected dividend yield: 4.8%  

is entitled to receive distributions/dividends made in respect of, 

and exercise voting rights attaching to, shares held under the ESP 

(whether or not the shares are subject to disposal restrictions). 

(g)  

Risk-free interest rate: 2% 

Shares provided on exercise of performance rights 

Shares acquired under the ESP will be subject to the disposal 

Nil (2017: Nil) ordinary shares in the Company were issued as a result 

restrictions described above. FlexiGroup will implement such 

of the exercise of any remuneration performance and sign on incentive 

arrangements (including a holding lock) as it determines are necessary 

rights.  The vested 51,000 sign on incentive rights were settled 

to enforce this restriction.   

Restrictions on shares 

through an on market share purchase and did not result in an increase 

in issued share capital.

b. Employee share plan

Once the restriction is removed, and subject to FlexiGroup’s Share 

Trading Policy, shares acquired under the ESP may be dealt with 

freely. Details of FlexiGroup’s Share Trading Policy are contained in the 

Corporate Governance Statement. 

The Employee Share (Taxed Upfront) Plan (“ESP”) is a general employee 

share plan pursuant to which grants of shares may be offered to 

Employee gift offer 

employees of FlexiGroup on terms and conditions as determined by the 

There were no employee gift offers in the year ended 30 June 2018 

Board from time to time. Nil shares were issued under this plan in 2018. 

(2017: Nil).  

The Board is responsible for administering the ESP in accordance 

with the ESP Rules and the terms and conditions of specific grants of 

shares to participants in the ESP.  The ESP Rules include the following 

c. Expenses arising from share-based payment 
transactions 

provisions: 

Eligibility 

The Board may determine which persons will be eligible to be offered 

the opportunity to participate in the ESP from time to time. The Board 

may make offers to eligible persons for participation in the ESP. 

Terms of offer 

The Board has the discretion to determine the specific terms and 

conditions applying to each offer, provided that the terms of the offer 

Total expenses arising from share-based payment transactions 

recognised during the period as part of employee benefit expense were 

as follows:

A$m

Performance, sign on incentive and 
deferred STI rights issued under LTIP

2018

2017

500,000

(397,000) 

25. FINANCIAL RISK MANAGEMENT 

Overview

The Group’s overall risk management program focuses on the 

unpredictability of financial markets and seeks to minimise potential 

adverse effects on the financial performance of the Group.  

The Group’s activities expose it to a variety of financial risks: market 

risk (including foreign exchange risk and interest rate risk), credit risk 

and liquidity risk. 

The Group’s lease receivables and customer loans consist of:  

• 

fixed rate consumer and commercial instalment lease contracts. 

The interest rate is fixed for the life of the contract. Lease 

contracts are typically originated with maturities ranging between 

one and five years and generally require the customer to make 

equal monthly payments over the life of the contract. The majority 

of leases are funded within two weeks of being settled with the 

rental stream discounted at a fixed rate of interest to determine 

The Group uses derivative financial instruments – interest rate swaps 

the borrowing amount.  

– to hedge certain risk exposures. Derivatives are exclusively used for 

hedging purposes i.e. not as trading or other speculative instruments. 

The Group uses different methods to measure different types of risk 

to which it is exposed. These methods include sensitivity analysis in 

the case of interest rate and foreign exchange risk, and ageing/credit 

scorecard analysis for credit risk. 

Risk management is primarily carried out by the finance, treasury, 

credit and risk departments.  

Market risk   

Market risk is the risk of an adverse impact on Group earnings 

resulting from changes in market factors, such as interest rates and 

foreign exchange rates. 

a. Interest rate risk   

Interest rate risk results principally from the repricing risk or 

differences in the repricing characteristics of the Group’s receivable 

portfolio and borrowings.  

• 

an interest free consumer loan portfolio where the payments are 

fixed for the term of the loan. 

• 

a credit cards business portfolio where the payments are variable 

for the term of the loan.  

Borrowings to fund the receivables are a mix of fixed rate borrowings 
and variable rate borrowings where the rates are reset regularly to 

current market rates. Where appropriate, interest rate risk is managed 

on these borrowings by entering into interest rate swaps, whereby the 

Group pays fixed rate and receives floating rate.  

The contracts require settlement of net interest receivable or 

payable monthly. The settlement dates coincide with the dates on 

which interest is payable on the underlying debt. The contracts are 

settled on a net basis. The gain or loss from remeasuring the hedging 

instruments at fair value is recognised in other comprehensive income 

and deferred in equity in the hedging reserve, to the extent that the 

hedge is effective. It is reclassified into profit or loss when the hedging 

relationship ceases. In the year ended 30 June 2018, nil amounts were 

reclassified into profit or loss (2017 – Nil) and included in interest 

expenses. There was no material hedge ineffectiveness in the current 

or prior year. 

At the end of the reporting period, the Group had the following variable 

rate borrowings outstanding: 

Floating rate borrowings 

Interest rate swaps (notional principal amount) 

Unhedged variable borrowings 

                2018

            2017

Weighted average  
interest rate %  

2.00% 

2.79%

Weighted  average  
interest rate %

1.76% 

2.75% 

$Am 

2,003.0 

(1,046.6) 

956.4 

$Am

1,843.4 

(1,240.7) 

602.7 

 
 
 
 
 
 
118

FlexiGroup Annual Report 2018

Annual Financial Statement

Interest rate risk sensitivity analysis 
The analysis demonstrates the impact of 100 basis point change in 

interest rates, with all other variables held constant.  A sensitivity level 

of +/-100 basis point change is determined considering the range of 

interest rates applicable to the following variable rate financial assets 

and financial liabilities in the Group:

c. Credit risk 

Credit risk is the risk that a contracting party will not complete its 

obligations under a financial instrument and, as a result, cause the 

Group to incur a financial loss. The Group has exposure to credit risk on 

all financial assets included in its balance sheet. The Group’s maximum 

exposure to credit risk on its financial assets is its carrying amount. 

A$m

Customer Loans 

Cash and cash equivalents 

Loss reserve on borrowings 

2018

604.8 

125.3 

38.3 

2017

To manage credit risk, the Group has developed a comprehensive credit 

514.5 

167.3 

23.3 

assessment process. Loans and receivables consist mainly of lease 

and loan contracts provided to consumer and commercial customers. 

Credit underwriting typically includes the use of either an application 

score-card and credit bureau report or a detailed internal risk profile 

Floating rate borrowings 

2,003.0 

1,843.4 

Interest rate swaps  
(notional principal amount) 

(1,046.6) 

(1,240.7) 

review for each application, including a review of the customer against a 

comprehensive credit database.  Internal credit review and verification 

processes are also used depending on the applicant.  

At origination, a credit assessment system along with information 

from two national credit bureau determines the creditworthiness 

Based on the variable rate financial assets and financial liabilities 

of applications based on the statistical interpretation of a range of 

held at 30 June 2018, if interest rates had changed by +/- 100 basis 

application information. These credit risk assessments are supported 

points from the year-end rates with all other variables held constant, 

by reviews of certain applications by dedicated credit staff who apply 

the impact on the Group’s after-tax profits and equity on the above 

the Group’s credit and underwriting policy within specific approval 

exposures would have been $1.3m lower / $1.3m higher (2017: $0.7m 

authorities. Portfolio performance and credit risk of new applications 

higher / $0.7m lower). 

Cash flow hedges 

The Group hedges a portion of the variability in future cash flows 

attributable to the interest rate risk on floating rate borrowings 52% 

(2017 – 67%) using interest rate swaps. There were no forecast 

transactions for which cash flow hedge accounting had to be ceased as 

a result of the forecast transaction no longer being expected to occur 

in the current or prior period. 

b. Foreign exchange risk 

Foreign exchange risk results from an impact on the Group’s profit 

after tax and equity from movements in foreign exchange rates. 

Changes in value would occur in respect of translating the Group’s 

capital invested in overseas operations into Australian dollars at the 

reporting date (translation risk). 

is monitored monthly by management. The Group has a specialist 

collections function, which manages all delinquent accounts.  

A primary measure of delinquency used by the Group is the proportion 

of contracts with an outstanding payment that is 30, 60, 90+ days 

past due. For the purposes of measurement of past due amounts, 

an account is considered delinquent if it is overdue on a contractual 

payment by one day. The total principal owing on the contract is 

defined as the past due amount.

Counterparty risk is where the Group incurs credit exposures to banks 

as a consequence of hedging of interest rate risks. Credit limits for 

counterparties are based on external ratings and the Group manages 

and controls its credit risk by setting limits on the amount of risk it 

is willing to accept for individual counterparties and by monitoring 

exposures in relation to such limits. Determination of the fair value of 

the derivatives includes credit valuation adjustment (CVA) to reflect 

the credit worthiness of the counterparty. 

The Group’s only material exposure to this risk arises from its 

Loans and receivables 

investment in its New Zealand businesses. The foreign exchange 

The majority of the Group’s lease and loan receivable balances are high 

gain or loss on translation of the investment in foreign subsidiaries to 

volume low value lease and loan receivables advanced to individual 

Australian dollars at the end of the reporting period is recognised in 

customers and small businesses. In the vast majority of cases no 

other comprehensive income and accumulated in the foreign currency 

externally assessed credit rating is available for these counterparties. 

translation reserve, in shareholders’ equity. 

The table below provides information about customer loans and 

The Group has designated NZ$73.5m (2017:NZ$73.5m) of the 

receivables from customers by payment due status.  

acquisition corporate debt as a hedging instrument against the net 

assets of the acquired entity. At the end of the financial year NZ$14.0m  

(2017: NZ$68.5m) was outstanding. This creates a natural hedge 

between the underlying business cash flows and debt. Movements in 

foreign currency are accounted for in other comprehensive income as a 

translation reserve in equity to the extent that the hedging relationship 

remains effective. The reserve will be reclassified to profit and loss on 

disposal of the hedged entity.    

As at 30 June 2018

Past due loans and receivables(1)

Past due under 30 days 

Past due 30 days to under 60 days 

Past due 60 days to under 90 days 

Past due 90 days and over 

Total past due loans and receivables 

Total loans and receivables 

Past due as a percentage of total loans and receivables 

Past due 30 days and over as a percentage of total loans and receivables 

As at 30 June 2017

Past due loans and receivables(1)

Past due under 30 days 

Past due 30 days to under 60 days 

Past due 60 days to under 90 days 

Past due 90 days and over 

Total past due loans and receivables 

Total loans and receivables 

Past due as a percentage of total loans and receivables 

Past due 30 days and over as a percentage of total loans and receivables 

1. 

This excludes unamortised initial direct transactions costs and net of provision for doubtful debts

119

A$m

138.7 

23.4 

9.4 

12.2 

183.6 

Contracts

47,193 

12,874 

8,043 

15,395 

83,505 

833,780 

2,338.0 

7.9% 

1.9% 

A$m

142.2 

25.1 

9.7 

9.0 

186.0 

2,115.9 

8.8% 

2.1% 

Contracts

47,456 

10,892 

5,670 

8,239 

72,257 

831,686 

For impaired lease receivables, the Group has a right to recover the 

monitored by the Board.  

leased asset and for impaired loan receivables the Group, in certain 

instances, has access to collateral. Given the large number of small 

dollar accounts comprising the portfolio it is not practical to assess the 

value of the collateral.  

For the majority of its receivables, the Group does not identify any 

individual receivables as significant, and accordingly for those 

receivables, no unimpaired past due loans are identified and the 

allowance for losses is calculated on a collective basis. However, a small 

portion of the Group’s receivables are individually significant (primarily 

in the Commercial portfolio). At 30 June 2018, there were no significant 

single individual exposures that were considered to be impaired. 

Prudent liquidity risk management implies maintaining sufficient cash 

and marketable securities and the availability of funding through an 

adequate amount of committed credit facilities. Surplus funds are only 

invested with licensed banks in the countries in which the Group operates.  

To mitigate against liquidity risk, the Group maintains cash reserves 

and committed undrawn credit facilities to meet anticipated funding 

requirements for new business. In addition, the Group can redraw 

against its committed credit limits if the principal outstanding is 

reduced by contractual amortisation payments. Details of unused 

available loan facilities are set out in note 16. Amounts due to funders 

are repaid directly by rentals and repayments received from the Group’s 

The Group either writes off or recognises a 100% allowance for all past 

customers. For the current year, the Group raised funding of A$285m 

due receivables between 120 and 180 days past due (2017: 120 and 180 

and NZ$202m (2017: A$265.0m and NZ$89.5m) through the asset-

days past due) depending on the portfolio. 

backed securitisation program.

d. Liquidity risk 

Loan covenants 

Liquidity risk is the risk that the Group cannot meet its financial liabilities 

The Group has complied with all debt covenants throughout the 

or take advantage of investment opportunities at a reasonable cost in a 

reporting period for corporate debt. 

timely manner. Treasury is responsible for ensuring that the Group has 

continuous access to funds in accordance with policies established and 

 
 
 
 
 
 
  
 
120

FlexiGroup Annual Report 2018

Annual Financial Statement

121

Contractual maturity of financial liabilities on an undiscounted basis 

presented in the balance sheet as amounts incorporate net cash flows 

The table below shows cash flows associated with financial liabilities 

including derivative financial liabilities within relevant maturity 

on an undiscounted basis and include both principal and associated 

future interest payments. 

groupings based on the earliest date in which the Group may be 

It should be noted this is not how the Group manages its liquidity risk, 

required to pay.   The balances in the table will not agree to amounts 

which is detailed above. 

As at 30 June 2018

Non-derivative financial liabilities 

A$m

Payables 

Borrowings before loss reserves 

Derivative financial instruments 

Interest rate swaps 

Less than 1 year

1 to 2 years 

2 to 5 years 

5 years plus 

51.7 

- 

- 

1,420.7 

500.9 

444.7 

- 

- 

- 

- 

Total

51.7 

2,366.2 

6.6 

2,424.5 

Total

50.3 

2,198.6 

13.2 

2,262.1 

Total undiscounted financial liabilities 

1,477.0 

502.3 

4.7 

1.4 

0.5 

445.2 

As at 30 June 2017

Non-derivative financial liabilities 

A$m

Payables 

Borrowings before loss reserves 

Derivative financial instruments 

Interest rate swaps 

Total undiscounted financial liabilities 

Less than 1 year

1 to 2 years 

2 to 5 years 

5 years plus 

50.3 

1,271.7 

8.9 

1,330.9 

- 

511.8 

3.7 

515.5 

- 

415.1 

0.6 

415.7 

- 

- 

- 

- 

e. Fair value of financial assets and financial liabilities 

Cash and cash equivalents 

Fair value reflects the amount for which an asset could be exchanged 

The carrying amount of cash and cash equivalents is an approximation of 

or a liability settled, between knowledgeable, willing parties in an 

fair value as they are short term in nature or are receivable on demand. 

arm’s length transaction. Quoted prices or rates are used to determine 

fair value where an active market exists. If the market for a financial 

instrument is not active, fair values are estimated using present value 

or other valuation techniques, using inputs based on market conditions 

prevailing on the measurement date. 

Financial instruments measured at fair value are categorised under a 

three level hierarchy as outlined below: 

Receivables and customer loans 

The fair value of lease receivables and customer loans are estimated 

by discounting the future contractual cash flows at the current market 

interest rate that is available to the Group. The nominal value (including 

unamortised initial direct transaction costs) less estimated credit 

adjustments of lease receivables and customer loans are assumed to 

Level 1: quoted prices (unadjusted) in active markets for identical assets 
or liabilities. 

approximate their fair values. 

Level 2: inputs other than quoted prices included within Level 1 that 
are observable for the asset or liability, either directly (i.e. as prices) or 

indirectly (i.e. derived from prices).

Level 3: inputs for the asset or liability that are not based on observable 
market data (unobservable inputs). 

Payables 

The carrying amount of payables is an approximation of fair values as 

they are short term in nature. 

Borrowings and derivative financial instruments  

The Group has assessed its financial instruments recorded at fair value 

and these are categorised as per below under fair value hierarchy.

The fair value of borrowings is estimated by discounting the future 

contractual cash flows at the current market interest rate that is 

The table below summarises the carrying amount and fair value of 

available to the Group.

financial assets and financial liabilities held at amortised cost. The 

methodology and assumptions used in determining fair values are as 

follows: 

2018

Financial assets

A$m

Carrying amount

Fair value

26. LEASE COMMITMENTS

Cash and cash equivalents (note 8)

Receivables  (note 10)

125.3 

599.9 

125.3 

599.9 

Lease commitments for property, plant and equipment 
Operating leases are entered into to meet the business needs of the 

entities in the Group. Leases are for premises and plant and equipment. 

Customer loans (note 11)

1,768.2 

1,768.2 

Lease rentals are determined in accordance with market conditions 

Financial liabilities

Payables 

Borrowings1  
- Floating interest rate1 

- Fixed interest rate 

when leases are entered into or on rental review dates. 

Non-cancellable operating leases contracted for but not capitalised in 

the financial statements due: 

51.7 

51.7 

A$m

2,003.0 

2,003.0 

-  within one year 

160.0 

160.4 

-  after one year but not later than five years 

2018

3.0 

10.4 

9.4 

22.8 

2017

4.8 

13.6 

13.4 

31.8 

Total borrowings before loss reserves 

2,163.0 

2,163.4 

-  greater than five years 

 Derivative financial instruments 

6.4

6.4 

FlexiGroup has a call centre service agreement, where the Group will 

receive call centre services. At 30 June 2018, the minimum future com-

mitment on this agreement was approximately $5.2m (2017: $5.4m).  

Additionally, in the normal course of the business at 30 June 2018 the 

Group has approved customer loan and lease receivable accounts, 

which have not been drawn at year end. Committed amounts are typical-

ly drawn within a short period of the loan or lease being approved.

2017

Financial assets

A$m

Carrying amount

Fair value

Cash and cash equivalents (note 8)

Receivables  (note 10)

167.3 

628.3 

167.3 

628.3 

Customer loans (note 11)

1,537.6 

1,537.6 

Financial liabilities

Payables 

Borrowings1  
- Floating interest rate1

50.3 

50.3 

1,843.4 

1,843.4 

- Fixed interest rate 

186.6 

190.3 

Total borrowings before loss reserves 

          2,030.0 

2,033.7 

 Derivative financial instruments 

12.9 

12.9 

1. 

Refer note 25a for further information on how the Group manages its 
interest rate risk

Fair value hierarchy 

The fair value hierarchy is determined by reference to observability of 

inputs into the fair value models. 

(a) Receivables and customer loans  

Unobservable inputs such as historic and current product margins 

and credit risk are considered to determine the fair value. These are 

classified as level 3. 

(b) Borrowings and derivative financial instruments  

These are classified as level 2 as the inputs into the fair value models 

used to determine fair value are observable. There are no level 1 or 

level 3 financial assets or liabilities. 

 
 
 
 
 
 
 
 
 
 
122

FlexiGroup Annual Report 2018

Annual Financial Statement

123

27. CONTINGENT LIABILITIES

29. INVESTMENTS IN SUBSIDIARIES

FlexiGroup and its wholly-owned consumer leasing subsidiary,  

The consolidated financial statements incorporate the assets, liabilities 

FlexiRent Capital Pty Limited (FlexiRent), have been proactively en-

and results of the following controlled entities in accordance with the 

gaging with the CIO regarding historic responsible lending practices in 

accounting policy described in note 1(b):  

TOT MKY Pty Limited  (2)

TOT SC Pty Limited  (2)

TOT TBA Pty Limited  (2)

TOT TSV Pty Limited  (2)

100% 

100% 

100% 

100% 

100%

100%

100%

100%

30. KEY MANAGEMENT 
PERSONNEL DISCLOSURES

a. Directors

Country of incorporation: Australia

Percentage of shares

Country of incorporation: Ireland

Percentage of shares

The following persons were Directors of FlexiGroup Limited during the 

relation to the FlexiRent product, which ceased being sold in February 

2018. As part of this engagement, FlexiGroup has been focussed on 

seeking to ensure that its practices meet evolving consumer demands 

2018

2017

and community expectations and utilise available technology. A reme-

Australian Print Holdings Pty Limited  (2)

100% 

100% 

diation program has been agreed with the CIO to compensate affected 

customers. 

Based on information available to date, a provision of $7m has been 

Certegy Ezi-Pay Pty Ltd  (2)

Flexi ABS Trust 2010-2 

recognised in the financial statements with respect to the refund of fees 

Flexi ABS Trust 2015-1 (3)

charged to impacted customers that can be identified and the financial 

impact being reliably estimated. 

Discussions with the Australian Securities and Investments Commission 
(ASIC) and the CIO are still ongoing with respect to other matters and it 

Flexi ABS Trust 2015-2 (3)

Flexi ABS Trust 2016-1 (3)

Flexi ABS Trust 2017-1 

is possible that future remediation may be undertaken. At this stage,  

Flexi ABS Trust 2018-1 (1)

uncertainties remain as to the nature, timing and amount of this.

FlexiRent  continues to work proactively with both ASIC and the CIO, to 

Flexi ABS Warehouse Trust No. 2 

ensure its responsible lending practices are appropriate. 

Flexi ABS Warehouse Trust No. 3 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

-

100% 

100% 

100% 

100% 

There are no other material contingent liabilities at the date of  

FlexiGroup Employee Share Plan Trust 

100% 

100% 

this report.  

28. INSURANCE

FlexiGroup Management Pty Limited  

100% 

100% 

FlexiGroup SubCo Pty Limited  (2)

100% 

100% 

FlexiGroup Australia Holdings Pty Limited  (2)

100% 

100% 

Flexirent SPV Number 2 Pty Limited 

100% 

100% 

The Group conducts insurance business through its controlled entity 

Flexirent Capital Pty Limited  (2)

100% 

100% 

in New Zealand, Consumer Insurance Services Limited (CISL). CISL’s 

primary insurance activities are the development, underwriting and 

Flexirent SPV Number 4 Pty Limited (3)

100%

100%

management of non-life insurance products under The Insurance 

Flexirent SPV Number 7 Pty Limited (3)

100% 

100% 

(Prudential Supervision) Act 2010. The non-life insurance products are 

in respect of Goods Cover, Payment Protection and Extended War-

ranty Cover. The solvency capital of CISL at 30 June 2018 of NZ$ 4.1m 

Flexirent SPV Number 8 Pty Limited (3)

100% 

100% 

Flexicards Australia Pty Limited   (2)

100% 

100% 

FlexiFi Europe Limited 

FlexiFi Europe Holdings Limited 

Flexirent Ireland Limited 

2018

2017

financial year: 

100% 

100% 

100% 

100% 

S Brewis-Weston  
(resigned 3 September 2018)  

100% 

100% 

A Abercrombie 

Executive Director and Chief 
Executive Officer  

Non-Executive Director  

FlexiFi Europe Services Limited 

100% 

100% 

C Campbell (appointed on 17 May 2018) 

Non-Executive Director  

Country of incorporation: New Zealand

Percentage of shares

C Christian

R Dhawan

J Leonard

Non-Executive Director 

Non-Executive Director 

Non-Executive Director 

Columbus Financial Services Limited 

100% 

100% 

2018

2017

J Skippen (resigned on 27 November 2017) 

Non-Executive Director  

Columbus Trust 

100% 

100% 

b. Other key management personnel 

Consumer Finance Limited 

100% 

100% 

The following persons also had authority and responsibility for  

Consumer Insurance Services Limited 

100% 

100% 

planning, directing and controlling the activities of the Group during 

the financial year: 

Flexi Cards Limited 

Flexi Finance Limited 

Flexi Financial Services Limited 

FlexiGroup New Zealand Limited  

FlexiGroup NZ SPV1 Limited 

FlexiGroup NZ SPV 2 Limited 

FlexiGroup NZ SPV 3 Limited 

Q Card Trust 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

R Aucutt  

V Gilpin 

C Lamers  

K Richards  

P Lirantzis 

Chief Financial Officer (1) 

General Manager - Sales 

Chief Executive Officer - New Zealand 

General Manager - Commercial 

Chief Operating Officer 

1. 

Ross Aucutt is Chief Executive Officer (Acting) until 2 October 2018.

100%

100%

c. Key management personnel compensation 

Retail Financial Services Limited 

100%

100%

$

2018

2017

(A$ 3.8m) (2017: NZ$ 5.2m (A$ 5.0m)) is greater than the minimum 

Helix Trust 

required solvency capital of NZ$ 3.0m (A$ 2.8m) (2017: NZ$ 3.0m (A$ 

2.9m)). The insurance business of CISL comprises less than two percent 

ICT Finance Pty Limited (2)

100% 

100% 

100% 

100% 

RFS Trust 2006-1 (3) 

TRL Leasing Limited 

100%

100%

100%

100%

Short-term employee benefits 

4,338,130 

4,770,057 

Post-employment benefits 

171,877 

241,571 

of the total assets of the Group.

Lighthouse Warehouse Trust No.9 

100% 

100% 

1. 

Created during the year ended 30 June 2018 

Long-term benefits     

- 

          21,528 

Lombard Warehouse Trust No.1 

Once Credit Pty Limited  (2)

OxiPay Pty Limited 

RentSmart Finance Limited  (2)(3)

RentSmart Pty Limited  (2)(3)

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

RentSmart Servicing Pty Limited  (2)(3)

100% 

100% 

RentSmart Unit Trust (3)

SmartCheck Pty Limited  (2)(3)

ThinkSmart Trust (3)

TOT CNS Pty Limited  (2)

TOT GNE Pty Limited  (2)

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

2.  These controlled entities have entered into a deed of cross guaran-
tee (refer note 33) with the Company pursuant to ASIC Class order 
98/1418 dated 13 August 1998. These controlled entities and the Com-
pany form a closed group (closed group is defined as a group of enti-
ties comprising a holding entity and its related wholly owned entities). 
Relief was granted to these controlled entities from the Corporations 
Act 2001 (Cth) requirements for preparation, audit and publication of 
an annual financial report  

3.  These are in the process of being wound up

Share-based payments 

330,357 

(124,848) 

Total 

4,840,364 

4,908,308 

Further remuneration disclosures are provided in the Remuneration Report 

on pages 56-66. 

d. Other transactions with related parties

Rental of Melbourne premises 

Flexirent Capital Pty Limited has rented premises in Melbourne owned by 

entities associated with Mr A Abercrombie. The rental arrangements for 

these premises are based on market terms. 

$

2018

2017

Rental expense for premises

177,353 

172,187 

124

FlexiGroup Annual Report 2018

Annual Financial Statement

31. RELATED PARTY TRANSACTIONS  

32. REMUNERATION OF AUDITORS

a. Parent entity 

The parent entity of the Group is FlexiGroup Limited. 

During the year the following fees were paid or payable for services  

provided by the auditor of the parent entity and its related parties. 

b. Subsidiaries and associate 

Interests in Group entities are set out in note 29. 

c. Transactions with related parties 

There were no transactions between the Group and related parties other 

than those disclosed in note 30 (d). 

a. Audit and assurance services  

Audit services

$

2018

2017

PricewaterhouseCoopers Australian firm 

708,237 

701,283 

Network firms of PricewaterhouseCoopers 

420,423 

376,859 

Other Assurance Services 

$

2018

2017

PricewaterhouseCoopers Australian firm 

- 

- 

1,128,660  

1,078,142 

Employment expenses  

(66.8) 

(59.1) 

125

2017

19.5 

69.6 

3.9 

6.6 

127.4 

50.4 

177.6 

2018

21.1 

83.4 

2.8 

5.2 

51.6 

39.8 

92.3 

296.2 

455.0 

2018

40.1 

2017

32.5 

104.5 

126.2 

13.2 

1.1 

8.9 

5.7 

0.9 

3.7 

33. CLOSED GROUP

The table below presents the consolidated proforma income statement 

b. Statement of financial position

and balance sheet for the Company and controlled entities, which are 

party to the deed of cross guarantee (referred to as a closed group). For 

further information, refer note 29, footnote 2. The effects of transactions 

Assets

A$m

between entities to the deed are eliminated in full in the consolidated 

income statement and consolidated statement of financial position. 

Cash and cash equivalents 

Receivables and customer loans 

a. Statement of comprehensive income

A$m

Total portfolio income 

Dividend income 

Interest expense  

Net portfolio income  

2018

18.9 

71.8 

(6.2) 

84.5 

Inventories 

Plant and equipment 

Goodwill 

Other intangible assets 

Other financial assets 

Total assets 

2017

27.5 

67.8 

(6.9) 

88.4 

Receivables and customer loan  
impairment expenses 

(13.2) 

(12.4) 

Liabilities

A$m

Goodwill and other impairment expenses 

(94.7) 

- 

Payables 

Depreciation and amortisation expenses 

(10.5) 

(11.4) 

Borrowings 

Operating and other expenses  

(40.0) 

(30.0) 

Provisions 

Profit before income tax  

(140.7) 

(24.5) 

Deferred and contingent consideration 

Income tax expense 

Profit for the year 

9.0 

(9.1) 

Deferred tax liabilities 

(131.7) 

(33.6) 

Total liabilities 

167.8 

169.0 

Other comprehensive income 

Items that may be reclassified to profit or loss

Equity

A$m

A$m

2018

2017

Contributed equity 

Changes in the fair value of cash flow  
hedges, net of tax 

Other comprehensive income for the year,  
net of tax 

1.4 

1.4 

5.2 

5.2 

Reserves 

Accumulated losses 

Total equity 

Total comprehensive income for the year 

(130.3) 

  (28.4) 

2018

2017

362.9 

361.2 

3.0 

1.6 

(237.5)               (76.8) 

128.4 

286.0 

Total remuneration for audit and  
assurance services 

b. Non-audit services  

Taxation services

$

2018

2017

PricewaterhouseCoopers Australian firm 

16,600 

8,240 

Network firms of PricewaterhouseCoopers 

61,706

- 

Other Services 

$

2018

2017

PricewaterhouseCoopers Australian firm 

157,898 

3,500 

Network firms of PricewaterhouseCoopers

20,678 

49,999 

Total remuneration for audit and  
assurance services 

256,882 

61,739 

Total remuneration of PwC

1,385,542

1,139,881

It is the Group’s policy to employ PwC on assignments additional to its 

statutory audit duties where PwC’s expertise and experience with the 

Group are important. These assignments are principally regulatory au-

dits, procedures performed as part of completing funding agreements, 

tax advice and due diligence reporting on acquisitions, or where PwC is 

awarded assignments on a competitive basis. 

126

FlexiGroup Annual Report 2018

Annual Financial Statement

127

34. PARENT ENTITY FINANCIAL INFORMATION

a. Summary financial information   

The parent entity financial information is presented as follows: 

Balance sheet

A$m

Current assets 

Non-current assets 

Total assets 

Current liabilities 

Non-current liabilities 

Total liabilities 

Net assets 

Issued share capital 

Share based payment reserve 

2018

2017

475.6 

531.3 

7.9 

8.5 

483.5 

539.8

(31.9) 

(38.3) 

(107.2) 

(126.2) 

(139.2) 

(164.5) 

344.3 

375.3 

763.3 

763.6 

(10.2) 

(9.9) 

Hedge reserve of net investment (refer note 25 b) 

2.7 

- 

Accumulated losses 

Shareholders’ equity 

(Loss)/Profit for the year 

Exchange differences on hedged net investment 

Total comprehensive income 

(411.5) 

(378.4) 

344.3 

375.3 

(4.2) 

2.7 

(1.5) 

- 

-

-

b. Guarantees entered into by the parent entity 

Pursuant to Australian Securities and Investment Commission Class  

Order 98/1418 dated 13 August 1998, relief was granted to certain  

controlled entities (note 29, footnote (2)) from the Corporations Act 2001 

(Cth) requirements for preparation, audit and publication of annual  
financial reports. It is a condition of the Class Order that the Company and 

each of the controlled entities are party to a deed of cross guarantee. The 

effect of the deed is that the Company guarantees to each creditor  

payment in full of any debt in the event of winding up of any of the  

controlled entities under certain provisions of the Corporations Act 2001 

(Cth).  

No liability was recognised by the parent entity or the consolidated  

entity in relation to the above guarantee as the fair value of the  

guarantee is immaterial. 

c. Contingent liabilities and contractual commitments 
of the parent entity 

The parent entity has no contingent liabilities or contractual  

commitments as at 30 June 2018 (2017: $nil). 

35. SECURITISATION AND SPECIAL  
PURPOSE VEHICLES

The Group sells receivables and customer loans to securitisation vehi-

cles through its asset-backed securitisation program and other special 

purpose vehicles. The securitisation and special purpose vehicles are 

consolidated as set out in note 29 as the Group is exposed or has rights 

to variable returns and has the ability to affect its returns through its 

power over the securitisation and special purpose vehicles. The Group 

may serve as a sponsor, servicer, manager, liquidity provider, purchas-

er of notes and/or purchaser of residual interest and capital units. 

The table below presents assets securitised and the underlying bor-

rowings as a result of the securitisations. 

A$m

Receivables 

Customer loans  

2018

2017

483.8 

519.6 

1,747.6 

1,520.6 

Cash held by securitisation vehicles 

100.1 

125.2 

Total 

Borrowings related to receivables  
and customer loans 

2,331.5 

2,165.4 

2,020.4 

1,881.4 

36. EVENTS OCCURRING  
AFTER THE REPORTING PERIOD

On 17 July 2018, Flexigroup Australia Holdings Pty Ltd, a fully owned 

subsidiary of FlexiGroup, signed a share sale agreement to sell Aus-

tralian Print Holdings Pty Limited (trading as Think Office Technology 

‘TOT’), a fully owned subsidiary entity within the Commercial Leasing 
segment. The Group will retain a 35% interest in the new joint venture 

(“acquirer”), whose effective sale date is 1 July 2018 and will equity 

account the investment as an associate. TOT, with a book value of 

$10.1m, was sold to the acquirer for a fair value of $13.8m, being the 

fair value of assets contributed to the JV, resulting in a profit on sale of 

$2.3m. Refer note 4. 

There have been no other significant events occurring after the end of 

the reporting period.   

 
128

FlexiGroup Annual Report 2018

Independent Auditor’s Report

129

DIRECTORS’ DECLARATION

In the Directors’ opinion: 

(a) the financial statements and notes set out on pages 79 to 127 are in accordance with the Corporations Act 2001, including: 

(i) complying with Accounting Standards, the Corporations Regulations 2001 and other mandatory professional reporting 

requirements; and  

(ii) giving a true and fair view of the consolidated entity’s financial position as at 30 June 2018 and of its performance for the financial 

year ended on that date; and  

(b) there are reasonable grounds to believe that the Company will be able to pay its debts as and when they become due and payable; and 

(c) at the date of this declaration, there are reasonable grounds to believe that the members of the closed group identified in note 29  

will be able to meet any obligations or liabilities to which they are, or may become, subject by virtue to the deed of cross  
guarantee in note 33. 

Note 1(a) confirms that the financial statements also comply with International Financial Reporting Standards as issued by the 
International Accounting Standards Board. 

The Directors have been given the declarations by the Chief Executive Officer and Chief Financial Officer required by section 295A of the 
Corporations Act 2001. 

This declaration is made in accordance with a resolution of the Directors. 

Andrew Abercrombie 
Chairman 
Sydney 
26 September 2018 

   PricewaterhouseCoopers, ABN 52 780 433 757 One International Towers Sydney, Watermans Quay, Barangaroo, GPO BOX 2650, SYDNEY  NSW  2001 T: +61 2 8266 0000, F: +61 2 8266 9999, www.pwc.com.au Level 11, 1PSQ, 169 Macquarie Street, Parramatta NSW 2150, PO Box 1155 Parramatta NSW 2124 T: +61 2 9659 2476, F: +61 2 8266 9999, www.pwc.com.au Liability limited by a scheme approved under Professional Standards Legislation. Independent auditor’s report To the members of FlexiGroup Limited Report on the audit of the financial report Our opinion In our opinion: The accompanying financial report of FlexiGroup Limited (the Company) and its controlled entities (together the Group or FlexiGroup) is in accordance with the Corporations Act 2001, including: (a) giving a true and fair view of the Group's financial position as at 30 June 2018 and of its financial performance for the year then ended (b) complying with Australian Accounting Standards and the Corporations Regulations 2001. What we have audited The Group financial report comprises:  the consolidated statement of financial position as at 30 June 2018  the consolidated income statement for the year  then ended   the consolidated statement of comprehensive income for the year then ended  the consolidated statement of changes in equity for the year then ended  the consolidated statement of cash flows for the year then ended  the notes to the consolidated financial statements, which include a summary of significant accounting policies  the directors’ declaration. Basis for opinion We conducted our audit in accordance with Australian Auditing Standards. Our responsibilities under those standards are further described in the Auditor’s responsibilities for the audit of the financial report section of our report. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion. Independence We are independent of the Group in accordance with the auditor independence requirements of the Corporations Act 2001 and the ethical requirements of the Accounting Professional and Ethical Standards Board’s APES 110 Code of Ethics for Professional Accountants (the Code) that are relevant to our audit of the financial report in Australia. We have also fulfilled our other ethical responsibilities in accordance with the Code.    
 
 
 
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   Our audit approach An audit is designed to provide reasonable assurance about whether the financial report is free from material misstatement. Misstatements may arise due to fraud or error. They are considered material if individually or in aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of the financial report. We tailored the scope of our audit to ensure that we performed enough work to be able to give an opinion on the financial report as a whole, taking into account the geographic and management structure of the Group, its accounting processes and controls and the industry in which it operates. The Group is structured along 6 core business areas – Certegy, Australia Cards, Consumer Leasing (which includes the Australian and Irish consumer leasing portfolios), Commercial Leasing, New Zealand Leasing and New Zealand Cards. The Group operates across 3 geographical locations – Australia, New Zealand and Ireland.  Materiality  For the purpose of our audit we used overall Group materiality of $5,495,000, which represents approximately 5% of the Group’s profit before tax, adjusted for the impact of unusual or infrequently occurring items (as described below).  We applied this threshold, together with qualitative considerations, to determine the scope of our audit and the nature, timing and extent of our audit procedures and to evaluate the effect of misstatements on the financial report as a whole.  We chose Group profit before tax because, in our view, it is the benchmark against which the performance of the Group is most commonly measured and is a generally accepted benchmark. We adjusted for the impact of the impairment recognised on goodwill and other intangible assets, as this was an unusual or infrequently occurring matter impacting the Group’s profit before tax.  We used a 5% threshold based on our professional judgement, noting it is within the range of commonly acceptable thresholds.      Audit Scope Our audit focused on where the Group made subjective judgements; for example, significant accounting estimates involving assumptions and inherently uncertain future events. We decided the nature, timing and extent of work that needed to be performed by us and component auditors operating under our instruction. We then structured our audit approach as follows:  We identified two components, FlexiGroup Core (composed of the Consumer Leasing, Commercial Leasing, Australia Cards, New Zealand Leasing, Certegy and unallocated segments) and New Zealand Cards, based on a combination of reportable operating segments and shared operating centres with consistent processes and controls.   Audit procedures over the FlexiGroup Core component were performed by PwC Australia.   Work was performed by component auditors in New Zealand in regards to the New Zealand Cards component. For these procedures, we decided on the level of involvement required from us to be able to conclude whether sufficient appropriate audit evidence had been obtained. Our involvement included discussions, written instructions and receiving reporting throughout the year from the component auditors.  Where deemed appropriate, we performed tests of relevant controls to evaluate whether they were appropriately designed and operated effectively during the year for the purpose of our audit. We considered the results of the controls tests and the implications for our remaining audit work.   We performed further audit procedures at a Group level, including over the consolidation of the Group’s reporting units and the preparation of the financial report. Our team included specialists and experts in information technology, taxation, data analytics, credit modelling and financial instruments.  Key audit matters Key audit matters are those matters that, in our professional judgement, were of most significance in our audit of the financial report for the current period. The key audit matters were addressed in the context of our audit of the financial report as a whole, and in forming our opinion thereon, and we do not provide a separate opinion on these matters. Further, any commentary on the outcomes of a particular audit procedure is made in that context. We communicated the key audit matters to the Audit Committee. Key audit matter How our audit addressed the key audit matter Provision for doubtful debts for receivables and customer loans (Refer to notes 1.k, 10, 11 and 25.c) [$52.5m] This was a key audit matter because the determination of the provision was driven by complex and subjective judgements made by the Group in determining the approach for predicting incurred losses. This included estimating the probability of a contract defaulting and the potential loss resulting from that default. Collective provision: Where the provision was calculated on a collective basis we tested the incurred loss estimate models, and the data and assumptions used, by performing the following procedures:  We assessed relevant controls over the historical data used in the collective provision calculations. These controls included those over the identification of those loan and lease receivables that were past due, and over the 132

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 Key audit matter How our audit addressed the key audit matter The majority of the receivables and customer loans balances were low value and therefore the provision was modelled and calculated on a collective basis. The need for a provision for a certain number of Commercial contracts, as well as the incremental risk of losses from operational issues with specific vendors and contracts were individually assessed.  accuracy of the time and value of amounts past due.  We compared the key assumptions underlying the calculation of the provision and found them to be consistent with generally accepted market practices.   We tested the mathematical accuracy of the calculations in the models used to calculate the provision.  We considered the potential for the provision to be affected by events which were not captured by the models and evaluated how the Group had responded to these by making further adjustments where appropriate.   We evaluated the conceptual soundness of the provision model approach for estimating incurred losses.  We assessed how the Group aggregated contracts into homogeneous portfolios for the purpose of determining the collective provision.  Specific provisions: We performed a number of procedures, including the following:   Discussed the provisioning methodology with the Group to develop an understanding of the factors taken into account when assessing the need for and the amounts of provisions against these contracts.  Inspected evidence held by the Group and external publically available information (e.g., debtor updated financial information), as applicable, to assess the loss event leading to the provision.  After evaluating the assumptions made by the Group, recalculated the provision and assessed its appropriateness having regard to the applicable Australian Accounting Standards.   Key audit matter How our audit addressed the key audit matter Revenue recognition (Refer to notes 1.e and 5) [$460.4m] FlexiGroup has three main streams of revenue: finance lease interest income, customer loans interest income and other portfolio income.  This was a key audit matter due to the risk in revenue recognition, specifically because of:  The significance of interest income and other portfolio income in the context of the profit of the Group.   The judgement involved in the estimation of the finance lease residual values, which should reflect the amount the Group expects to realise at the end of the lease contractual period. The residual value is included in the calculation of the effective interest rate at the commencement of the lease contract, which affects the revenue recognition.  We performed tests over the relevant controls covering the finance lease and customer loan product systems. Additionally, we performed the following procedures, amongst others:  Re-performed the automated calculation of interest income for a sample of significant products.   Inspected and re-performed the reconciliations between the product systems and the general ledger as of 30 June 2018.   Inspected and compared contract data contained in the product system to the signed contract for a sample of finance leases.   For a sample of customer loans, compared the income recognised and the cash received reflected in the product system to the relevant signed contract and bank statements.   For all open contracts at year-end with unguaranteed residuals, compared the estimate of the residual value with the actual historical experience of residual value collections of FlexiGroup. Valuation of goodwill (Refer to notes 1.s, 1.t and 13) [$236.5m] This was a key audit matter because the carrying value of goodwill was material for the Group and the determination of its value was impacted by subjective judgements and assumptions, as further explained below.  The recoverable amount of goodwill was determined through a ‘value in use’ valuation model based on the Group’s cash flow forecasts from the latest board approved business plans for each cash generating unit (“CGU”). The most significant judgements related to the discount rate applied together with the assumptions supporting the underlying forecast cash flows, in particular, revenue growth rates and terminal growth rates. The Group considered that each reportable operating segment constituted its own CGU. We assessed the Group’s cash flow forecasts for all CGUs disclosed in note 13 of the financial statements and the process by which they were developed.  We considered whether the cash flows were based on supportable assumptions by:  comparing these forecasts to Board approved business plans.  comparing previous forecasts to actual results to assess the Group’s historic ability to forecast future cash flows.  performing a sensitivity analysis on the assumed growth rate in revenue, the expense cash flows and the terminal growth rate. In testing the valuation model:  we checked the calculations for mathematical accuracy and the consistency of the 134

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 Key audit matter How our audit addressed the key audit matter FlexiGroup also incurred on a significant impairment loss for the year ending 30 June 2018 on its Consumer Leasing CGU. methodology with the ‘value in use’ valuation approach.  we considered the sensitivity of the calculation by varying the assumptions (e.g., discount rates) and applying other values within a reasonably possible range. Disclosure of the impact of AASB 9 implementation (Refer to note 1.a) [$82m] For the financial year beginning 1 July 2018, FlexiGroup adopted Australian Accounting Standard AASB 9 Financial Instruments (AASB 9), which replaces Australian Accounting Standard 139 Financial Instruments: Recognition and Measurement (AASB 139). The three key areas of AASB 9 are classification and measurement of financial instruments, the impairment model, and hedge accounting.  The Group has included disclosure in note 1.a to provide an understanding of the expected impact of adopting AASB 9. The standard requires the Group to make further detailed disclosures in the financial statements in the year of adoption, which will be the year ended 30 June 2019. Under the new AASB 9 impairment model, losses are recognised on an expected credit loss (ECL) basis which incorporates forward-looking information that reflects the Group’s view of potential future economic events. The increased complexity requires FlexiGroup to develop new models that use significant judgements and require an increase in the data inputs. We considered this a key audit matter because:   the models used to calculate ECLs (ECL models) are inherently complex and judgement is applied in determining the correct construct of model to be applied  judgement is applied in determining the most appropriate information and datasets to be used as inputs to the models We have performed the following procedures, amongst others:  examined and assessed the ECL model developed by the Group, including using PwC credit modelling experts in considering the key judgements and assumptions supporting the ECL against the requirements of AASB 9.  together with PwC credit modelling experts, assessed the reasonableness of forward-looking information incorporated into the impairment calculations by challenging the forecasts, assumptions and probability weightings applied in the multiple economic scenarios, and comparing on a sample basis against supporting evidence where applicable.  assessed the integrity of data used as inputs into the models by tracing a sample of inputs used in the models to source systems and calculations  considered the accuracy and reasonableness of the modelled calculations by re-performing the ECL calculations, on a sample basis.  assessed the post-model adjustments in the context of the key model and data limitations identified by the Group, considered their rationale and recalculated, where necessary.   Key audit matter How our audit addressed the key audit matter  there are a number of key assumptions made by the Group concerning the values of inputs to the models (e.g. statistical assumptions used to determine forward looking loan probability of default and discount rates) and how inputs correlate with one another. Current tax liabilities and deferred tax liabilities (Refer to notes 1.g and 7) [$12.7m and $13.1m, respectively] FlexiGroup was subject to taxation in each location in which it operated. The assessment of the amounts expected to be paid to tax authorities was considered initially by FlexiGroup at a local level and then reviewed centrally, with consideration given to particular tax positions in certain jurisdictions. In some cases, the treatment of tax positions required judgement related to the determination of temporary and permanent differences, tax treatment for different locations as well as the impact of business combinations.  We considered this to be a key audit matter due to the extent of judgement involved by the Group.   Our procedures included evaluating the analysis performed by FlexiGroup which set out the basis for judgements made in respect of the ultimate amounts expected to be paid to tax authorities.   We used our understanding of the business, assisted by PwC tax specialists, and where applicable, read a risk-focused selection of correspondence with tax authorities to assess the completeness and quantum of the provisions for tax.  We considered the likelihood of additional tax exposures occurring.  We assessed the appropriateness of FlexiGroup's  disclosure in the financial report in light of the requirements of Australian Accounting Standards.  Other information The directors are responsible for the other information. The other information comprises the information included in the Group’s annual report for the year ended 30 June 2018, including Performance highlights, Chairman’s report, CEO’s report, Executive team, Directors’ report, Corporate governance statement, Sustainability report, Shareholder information and Corporate directory, but does not include the financial report and our auditor’s report thereon. Our opinion on the financial report does not cover the other information and accordingly we do not express any form of assurance conclusion thereon. In connection with our audit of the financial report, our responsibility is to read the other information identified above and, in doing so, consider whether the other information is materially inconsistent with the financial report or our knowledge obtained in the audit, or otherwise appears to be materially misstated. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact. We have nothing to report in this regard. 136

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 Responsibilities of the directors for the financial report The directors of the Company are responsible for the preparation of the financial report that gives a true and fair view in accordance with Australian Accounting Standards and Corporations Act 2001 and for such internal control as the directors determine is necessary to enable the preparation of the financial report that gives a true and fair view and is free from material misstatement, whether due to fraud or error. In preparing the financial report, the directors are responsible for assessing the ability of the Group to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the directors either intend to liquidate the Group or to cease operations, or have no realistic alternative but to do so. Auditor’s responsibilities for the audit of the financial report Our objectives are to obtain reasonable assurance about whether the financial report as a whole is free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with the Australian Auditing Standards will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of the financial report. A further description of our responsibilities for the audit of the financial report is located at the Auditing and Assurance Standards Board website at: http://www.auasb.gov.au/auditors_responsibilities/ar1.pdf. This description forms part of our auditor's report. Report on the remuneration report Our opinion on the remuneration report We have audited the remuneration report included in pages 43 to 66 of the Directors’ report for the year ended 30 June 2018. In our opinion, the remuneration report of FlexiGroup Limited for the year ended 30 June 2018 complies with section 300A of the Corporations Act 2001.         Responsibilities The directors of the Company are responsible for the preparation and presentation of the remuneration report in accordance with section 300A of the Corporations Act 2001. Our responsibility is to express an opinion on the remuneration report, based on our audit conducted in accordance with Australian Auditing Standards.   PricewaterhouseCoopers  Rob Spring                           Sydney Partner                    26 September 2018   138

FlexiGroup Annual Report 2018

Shareholder Information

139

SHAREHOLDER INFORMATION 

The shareholder information set out below was applicable as at 13 September 2018: 

a. Distribution of equity securities 

Class of  equity security

A$m

1 – 1,000

1,001 – 5,000

5,001 – 10,000

10,001 – 50,000

50,001 – 100,000

100,001 and over

Total

Ordinary shares

Options

No. of holders

No. of shares

No. of holders

No. of shares

2,107

3,692

1,482

1,072,110

10,177,906

11,051,133

1,483

30,308,933

165

113

11,423,831

310,243,265

9,042

374,277,178

-

-

-

-

-

-

-

-

-

-

-

-

-

-

There were 592 holders of less than a marketable parcel of Ordinary shares

b. Equity security holders 

Twenty largest quoted equity security holders.  

The names of the 20 largest holders of quoted equity securities are listed below:  

Unquoted equity securities 

Options and performance rights issued under the FlexiGroup Limited Long Term  

Incentive Plan to take up ordinary shares

Number on issue

Number of 
holders

1,877,690

31

The Company has no other unquoted equity securities.

c. Substantial holders 

Substantial holder in the Company is set out below:

The Abercrombie Group Pty Ltd  

d. Voting rights 

The voting rights attaching to equity securities are set out below:

a) Ordinary shares 

Numbers held

Percentage % 

90,766,593

24.25

On a show of hands, every member present at a meeting in person or by proxy shall have one vote and upon a poll, each share shall have 

one vote.

b) Options, performance rights and subordinated perpetual notes 

No voting rights.

The Abercrombie Group Pty Ltd 

HSBC Custody Nominees (Australia) Limited 

J P Morgan Nominees Australia Limited

Citicorp Nominees Pty Limited

BNP Paribas Nominees Pty Ltd

National Nominees Limited

Behan Superannuation Pty Ltd

Warbont Nominees Pty Ltd

Mr Brendan Charles Behan & Mrs Dawn Helen Behan

BNP Paribas Noms (NZ) Ltd 

Brazil Farming Pty Ltd 

S M & R W Brown Pty Ltd 

Timsim Holdings Pty Ltd 

Mr Dennis John Banks 

Mrs Kirsty Amanda Gold

Mr Peter Raymond Davies

Mr John Chinseng Chew

Mr Andrew Charles Darbyshire & Mrs Catherine Jane Darbyshire

Bond Street Custodians Limited

Charles Low Investments Pty Ltd

Total

Ordinary shares

Numbers held

Percentage of 
issued shares% 

90,766,593

76,035,258

41,472,750

31,616,511

21,812,963

13,884,652

4,745,524

3,195,750

2,660,000

1,887,414

1,573,477

1,200,000

830,000

572,871

489,687

420,000

400,000

391,583

379,061

370,000

24.25

20.32

11.08

8.45

5.82

3.71

1.27

0.85

0.71

0.50

0.42

0.32

0.22

0.15

0.13

0.11

0.11

0.10

0.10

0.10

294,704,094

78.74

 
 
 
140

FlexiGroup Annual Report 2018

Notes

141

CORPORATE DIRECTORY

Directors 

Andrew Abercrombie (Chairman) 
Christine Christian (Deputy Chairman)
Rajeev Dhawan  
Jodie Leonard
Carole Campbell 

Secretary 

Elizabeth Wray

Notice of Annual General Meeting 

The Annual General Meeting of FlexiGroup Limited  
will be held at the Sydney offices of PwC, at One International Towers,  
Watermans Quay, Barangaroo, NSW, 2000 at 4.00pm on 15 November 2018.

Principal registered office in Australia 

Level 7, 179 Elizabeth Street, Sydney  
NSW, 2000 Australia

Share Register

Link Market Services Limited  
Level 12, 680 George Street, Sydney  
NSW, 2000 Australia

Auditor 

PricewaterhouseCoopers  
One International Towers Watermans Quay, Barangaroo,   
NSW, 2000 Australia

Solicitors 

King & Wood Mallesons 
Level 60, Governor Phillip Tower 
1 Farrer Place, Sydney,  
NSW, 2000 Australia

Bankers 

Australia and New Zealand Banking Group

Stock Exchanges listing 

FlexiGroup Limited shares are listed on the Australian Securities Exchange 
under the code FXL

Website 

www.flexigroup.com.au

142

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