Quarterlytics / Industrials / Integrated Freight & Logistics / Forward Air Corporation / FY2017 Annual Report

Forward Air Corporation
Annual Report 2017

FWRD · NASDAQ Industrials
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Ticker FWRD
Exchange NASDAQ
Sector Industrials
Industry Integrated Freight & Logistics
Employees 6319
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FY2017 Annual Report · Forward Air Corporation
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Notice of 2018 Annual Meeting 
of Shareholders, 
Proxy Statement and  
2017 Annual Report

Dear Fellow Shareholder,

Forward Air delivered a strong performance in 2017, and we are optimistic about our future.  

In 2017, we exceeded $1 billion in revenue for the first time in the Company’s history.  We achieved this 
milestone  in  a  tightening  market  for  driver  and  third-party  transportation  provider  capacity  which 
continues today.  Our team executed with discipline to deliver on our commitment to our customers to
provide  the  premium  on-time  expedited  service  they  need  to  keep  their  businesses  moving  forward. 
While  effectively  capitalizing  on  the  opportunities  afforded  by  a  robust  freight  market  in  2017,  we
continued  to  deploy  capital  and  invest  in  increasing  freight  capacity,  enhancing  technology  and 
developing people to support our long-term strategic growth initiatives.

Here are some of the financial and operational highlights for the year ended December 31, 2017:  

(cid:120) We grew the enterprise in 2017, increasing our consolidated operating revenue by $118.3 million,

or 12%, to a record $1.1 billion. 

(cid:120) We achieved record income from operations of $108.6 million.   

(cid:120) We  executed  on  our  strategy  of  growing  our  Expedited  LTL  customer  base  by  penetrating  the
expedited  segment  of  the  3PL  market.    We  did  this  by  expanding  our  service  offerings  and 
implementing technology enhancements.

(cid:120) We  implemented  the  McLeod  operating  system  as  the  operating  platform  for  our  Truckload 
Services  business,  which  will  help  us  grow  by  improving  our  load  visibility  and  real-time 
decision making.  

(cid:120) We  completed  strategic  acquisitions  for  our  Intermodal  business  by  acquiring  certain  assets  of 
Atlantic Trucking Company, Inc., Heavy Duty Equipment Leasing, LLC, Atlantic Logistics, LLC
and Transportation Holdings, Inc. (together referred to as “Atlantic”) and certain assets of Kansas
City Logistics, LLC (“KCL”).  As a result, we expanded the footprint of our Intermodal business
throughout  the  southeast  and  strengthened  our  service  offering  in  Kansas  City,  a  key  Midwest 
intermodal market. 

(cid:120) We  grew  operating  revenue  and  income  from  operations  in  our  Pool  Distribution  (“Pool”)
business  to  record  highs  in  2017.    Pool’s  operating  revenue  and  income  from  operations  was
$164.2  million  and  $6.4  million,  respectively, for  the  year  ended  December  31,  2017,  which 
represents growth of 10.5% and 77.8%, respectively, compared to the same results for the year 
ended December 31, 2016. 

(cid:120) We  continued  to  generate  strong  cash  flows.  The  Company’s  consolidated  operating  activities
generated $103.4 million of net cash for the year ended December 31, 2017.  After utilizing $59.2
million  in  cash  in  investing  activities  in  2017,  the  Company  returned  $67.0  million  to
shareholders through dividends and our stock repurchase program. 

We  believe  the  steps  we  took  in  2017  have  positioned  us  to  take  advantage  of  the  strong  freight 
environment that has continued into 2018.  Additionally, our balance sheet remains strong, enabling us to
scale and enhance our service offerings and make investments in technology required to implement our 
strategic initiatives.  

Our achievements would not be possible without the hard work and dedication of the entire Forward Air 
team  of  employees  and  of  our  independent  contractor  business  partners.    We  are  grateful  for  their 
contributions and recognize them on behalf of all of our shareholders.  

We are excited about the future and remain focused on making operational improvements and strategic
decisions that will continue to enhance shareholder value.  Thank you for investing in our Company and 
for your confidence in the Forward Air team.

Sincerely yours, 

Bruce A. Campbell 
Chairman, President and Chief Executive Officer 

April 5, 2018

Dear Fellow Shareholder: 

On behalf of the Board of Directors and management of Forward Air Corporation, you are cordially invited to 
attend the 2018 Annual Meeting of Shareholders on Tuesday, May 15, 2018, beginning at 8:00 a.m., EDT in
The Explorer Room at the Atlanta Airport Marriott Gateway, 2020 Convention Center Concourse, Atlanta, GA 
30337.

YOUR VOTE IS IMPORTANT.  Whether or not you plan to attend the meeting in person, please vote and 
submit your proxy over the Internet, by telephone or by completing, signing, dating and returning the enclosed 
proxy in the envelope provided as promptly as possible.  If you attend the meeting and desire to vote in person, 
you may do so even though you have previously submitted a proxy. 

I hope you will be able to join us, and we look forward to seeing you at the meeting.

Sincerely yours,

Bruce A. Campbell 
Chairman, President and Chief Executive Officer 

FORWARD AIR CORPORATION 
1915 Snapps Ferry Road, Building N 
Greeneville, Tennessee 37745 

NOTICE OF 2018 ANNUAL MEETING OF SHAREHOLDERS
TO BE HELD MAY 15, 2018 

To the Shareholders of Forward Air Corporation:

The 2018 Annual Meeting of Shareholders of Forward Air Corporation (the “Company”) will be held 
on  Tuesday,  May  15,  2018,  beginning  at  8:00  a.m.,  EDT,  in  The  Explorer  Room  at  the  Atlanta  Airport 
Marriott Gateway, 2020 Convention Center Concourse, Atlanta, GA 30337.

Attendance  at  the  Annual  Meeting  will  be  limited  to  shareholders,  those  holding  proxies  from 
shareholders and representatives of the Company, press and financial community.  To gain admission to the 
Annual Meeting, you will need to bring identification and will need to show that you are a shareholder of the 
Company.  If your shares are registered in your name and you plan to attend the Annual Meeting, please retain 
and bring the top portion of the enclosed proxy card as your admission ticket.  If your shares are in the name of 
your broker or bank, or you received your proxy materials electronically, you will need to bring evidence of 
your stock ownership, such as your most recent brokerage account statement.

The purposes of this meeting are: 

1. To re-elect eight members of the Board of Directors with terms expiring at the 2019 Annual 

Meeting of Shareholders, or until their respective successors are elected and qualified;  

2. To ratify the appointment of Ernst & Young LLP as the independent registered public accounting 

firm of the Company for the 2018 fiscal year;  

3. To approve, on a non-binding, advisory basis, the compensation of the named executive officers 

(the “say on pay vote”); and

4. To transact such other business as may properly come before the Annual Meeting and at any 

adjournment or postponement thereof.

We mailed a Notice of Internet Availability of Proxy Materials containing instructions on how to 
access our Proxy Statement and Annual Report on Form 10-K for the year ended December 31, 2017 on or 
about April 5, 2018.  

Our Proxy Statement and Annual Report are available online at: www.proxyvote.com. 

We will make available a list of shareholders of record as of March 16, 2018, the record date for the 
Annual Meeting, for inspection by shareholders during normal business hours from March 20, 2018 until
May 14, 2018  at  the  Company’s  principal  place  of  business,  1915  Snapps  Ferry  Road,  Building  N, 
Greeneville, Tennessee 37745. The list also will be available to shareholders at the meeting. 

Only holders of the Company’s common stock, par value $0.01 per share, of record at the close of 
business on March 16, 2018 are entitled to notice of and to vote at the Annual Meeting.  Shareholders are 
cordially invited to attend the meeting in person.  Our Board of Directors recommends a vote FOR each of 
the director nominees in proposal 1, and FOR proposals 2 and 3. 

It is important that your shares be represented at the Annual Meeting.  Whether or not you
expect to attend the meeting, please vote and submit your proxy over the Internet, by telephone or by
mail.  Please refer to the proxy card for specific voting instructions.  If you attend the meeting and 
desire to vote in person, you may do so even though you have previously submitted a proxy. You may 
revoke your proxy at any time before it is voted at the Annual Meeting.

Greeneville, Tennessee
April 5, 2018

By Order of the Board of Directors,

Michael L. Hance 
Senior Vice President, 
Chief Legal Officer and Secretary 

FORWARD AIR CORPORATION 

1915 Snapps Ferry Road, Building N
Greeneville, Tennessee 37745
(423) 636-7000 

PROXY STATEMENT  
FOR  
ANNUAL MEETING OF SHAREHOLDERS 

This Proxy Statement is furnished to the shareholders of Forward Air Corporation (the “Company”) in
connection with the solicitation of proxies by the Board of Directors of the Company (the “Board”) for use at 
the 2018 Annual Meeting of Shareholders (the “Annual Meeting”) to be held on Tuesday, May 15, 2018, 
beginning  at  8:00  a.m.,  EDT,  in  The  Explorer  Room  at  the  Atlanta  Airport  Marriott  Gateway,  2020 
Convention Center Concourse, Atlanta, GA 30337, and any adjournment or postponement thereof, for the 
purposes set forth in the foregoing Notice of 2018 Annual Meeting of Shareholders.   

You can ensure that your shares are voted at the Annual Meeting by submitting your instructions over 
the Internet, by telephone or by completing, signing, dating and returning the enclosed proxy in the envelope 
provided.  You may revoke your proxy at any time before it is exercised by voting in person at the Annual
Meeting or by delivering written notice of your revocation to, or a subsequent proxy to, the Secretary of the
Company at its principal executive offices. Each properly executed proxy will be voted FOR each of the 
proposals 2 and 3 if no contrary instruction is indicated in the
director nominees in proposal 1, and FOR 
proxy, and in the discretion of the persons named in the proxy on any other matter that may properly come
before the shareholders at the Annual Meeting. 

d

Shareholders are entitled to one vote for each share of common stock held of record at the close of 
business on March 16, 2018 (the “Record Date”).  There were 29,416,950 shares of our common stock, par 
value $0.01 per share (“common stock”), issued and outstanding on the Record Date.  Holders of Series A
Junior Preferred Stock, par value $0.01 per share (“preferred stock”) are entitled to vote with holders of shares 
of common stock together as one class on all matters submitted to a shareholder vote. However, as of the 
Record Date, no shares of our preferred stock were outstanding.  The presence, in person or by proxy, of a 
majority of shares of common stock will, therefore, constitute a quorum at the Annual Meeting.

The affirmative vote of a plurality of the votes cast by the shareholders entitled to vote at the Annual 
Meeting is required for the election of directors.  A properly executed proxy marked “Withhold Authority” 
with respect to the election of one or more directors will not be voted with respect to the director or directors 
indicated, although it will be counted in determining whether there is a quorum.  Therefore, so long as a 
quorum is present, withholding authority will have no effect on the election of directors.

In the event that any nominee for director in an uncontested election receives a greater number of votes
“withheld”  from  his  or  her  election  than  votes  “for”  such  election,  such  director  shall  tender  his  or  her 
resignation  for  consideration  by  the  Corporate  Governance  and  Nominating  Committee.    The  Corporate
Governance and Nominating Committee shall recommend to the Board the action to be taken with respect to
the resignation.  The Board will publicly disclose its decision within 90 days of the certification of the election 
results. 

The ratification of Ernst & Young LLP as the independent registered public accounting firm of the 
Company for the 2018 fiscal year, the say on pay vote and any other matter that properly comes before the

Annual  Meeting  will  be  approved  by  a  majority  of  the  votes  cast.    A  properly  executed  proxy  marked 
“Abstain” with respect to such proposals will not be voted on such proposals, although it will be counted in
determining whether there is a quorum.  Therefore, as long as a quorum is present, abstaining from proposals 2
and 3 or any other proposal that properly comes before the Annual Meeting will have no effect on whether 
such proposals are approved.

Brokers who hold shares for the accounts of their clients who do not receive voting instructions may 
not vote for matters that are not considered “routine.”  The matters contained in this Proxy Statement that are
not considered routine are the election of the Board and the say on pay vote.  Shares held by your broker will 
not be voted on these matters absent specific instruction from you, which means your shares may go unvoted
and not affect the outcome if you do not specify a vote.  Proxies that are returned to us where brokers have 
received instructions to vote on one or more proposal(s) but have not received instructions to vote on other 
proposal(s) are referred to as “broker non-votes” with respect to the proposal(s) not voted upon.  Broker non-
votes are included in determining the presence of a quorum but will have no effect on whether such proposals 
are approved. 

The Company will bear the cost of soliciting proxies for the Annual Meeting.  The Company has 
retained Innisfree M&A Incorporated (“Innisfree”) to aid in the solicitation of proxies and to verify certain 
records related to the solicitation subject to customary terms and conditions.  The Company will pay Innisfree a 
fee of $10,000 as compensation for its services and will reimburse it for its reasonable out-of-pocket expenses. 
Our officers and employees may also solicit proxies by mail, telephone, e-mail or facsimile transmission.  They 
will not be paid additional remuneration for their efforts.  Upon request, we will reimburse brokers, dealers,
banks and trustees, or their nominees, for reasonable expenses incurred by them in forwarding proxy materials 
to beneficial owners of shares of our common stock. 

IMPORTANT NOTICE REGARDING THE AVAILABILITY OF PROXY MATERIALS FOR 

THE 2018 ANNUAL MEETING OF SHAREHOLDERS TO BE HELD ON MAY 15, 2018. 

The  Company’s  Proxy  Statement  for  the  2018  Annual  Meeting  of  Shareholders  and  the
Company’s Annual Report on Form 10-K for the fiscal year ended December 31, 2017 are available at
www.proxyvote.com. 

PROPOSAL 1 – ELECTION OF DIRECTORS

Our Amended and Restated Bylaws (“Bylaws”) permit the Board to fix the size of the Board. At the 
date of this Proxy Statement, our Board is comprised of nine directors, eight of whom are non-employee
directors.  There are eight nominees for election at the Annual Meeting, each to hold office until the 2019
Annual Meeting of Shareholders or until a successor has been duly elected and qualified.  Each nominee has
consented to serve if elected.   

In the event any director nominee, in an uncontested election, receives a greater number of votes
“withheld” from his or her election than votes “for” such election, he or she shall tender his or her resignation 
for consideration by the Corporate Governance and Nominating Committee. The Corporate Governance and
Nominating Committee shall recommend to the Board the action to be taken with respect to the resignation.  
The Board will publicly disclose its decision within 90 days of the certification of the election results.

2

Recommendation of the Board  

The Board recommends a vote FOR the election of the eight nominees named below.  Duly 
executed  proxies  will  be  so  voted  unless  record  holders  specify  a  contrary  choice  on  their  proxies.  
Proxies cannot be voted for a greater number of persons than the number named. 

Shareholder Vote Requirement

The nominees for election shall be elected by a plurality of the votes cast by the shares of common 
stock entitled to vote at the Annual Meeting.  Shareholders have no right to vote cumulatively for directors.  
Each share shall have one vote for each directorship to be filled on the Board.   

Director Nominees

The following persons are the nominees for re-election to serve as directors.  There are no family 
relationships between any of the director nominees.  Each director nominee is standing for re-election by the
shareholders.  Certain information relating to the nominees, furnished by the nominees, is set forth below.  The
ages set forth below are accurate as of the date of this Proxy Statement. 

The Board has determined that all of its current directors are qualified to serve as directors of the 
Company.  In addition to the specified business experience listed below, each of the directors has the skills and 
attributes  which  the  Board  believes  are  required  to  be  an  effective  director  of  the  Company,  including
experience at senior levels in areas of expertise helpful to the Company, a willingness and commitment to 
assume the responsibilities required of a director of the Company and the character and integrity the Board 
expects of its directors. 

RONALD W. ALLEN

Director since 2014 
and from 2011 to 2013
Age 76

Mr. Allen retired as the Chief Executive Officer of Aaron’s, Inc. (“Aaron’s”), a leading lease-to-own 
company for furniture, appliances and electronics, in August 2014.  He served as the Chairman of the Board of 
Directors of Aaron’s and as its President and Chief Executive Officer from November 2012 until April 2014,
continuing in the role of Chief Executive Officer until August 2014.  Before being elected as Chairman of the 
Board  of  Aaron’s,  Mr.  Allen  served  as  President  and  Chief  Executive  Officer  from  February  2012  until
November 2012, and as its Interim President and Chief Executive Officer from November 2011 until February 
2012.  Mr. Allen retired as the Chairman of the Board, President and Chief Executive Officer of Delta Air 
Lines, Inc. (“Delta”) in July 1997. From July 1997 through July 2005, Mr. Allen was a consultant to and 
Advisory  Director  of  Delta.  Mr.  Allen  has  been  a  Director  of  The  Coca-Cola  Company  since  1991  and
currently serves on its finance committee and as Chairman of its audit committee.  In addition, he has been a 
Director of Aircastle Limited since 2006 and currently serves on its audit committee.  He previously served as a 
Director of Interstate Hotels & Resorts, Inc. from 2006 to 2010 and Guided Therapeutics Inc. from 2008 to 
2014.   

Qualifications.  The Board believes Mr. Allen brings a significant depth of senior leadership and 

governance experience to the Board. 

3

ANA B. AMICARELLA

Director since 2017 
Age 51

Ms. Amicarella is Managing Director for Aggreko PLC, a power generation solutions company.  Prior 
to joining Aggreko in March 2011, she was general manager of GE Oil & Gas Services for North America. 
Ms. Amicarella began her career at GE in 1988 as a field engineer, and during her tenure, she served in various 
professional  capacities  within  the  areas  of  service,  sales,  strategic  initiatives  and  P&L  leaderships.    Ms. 
Amicarella  received  a  B.S.  in  electrical  engineering  from  The  Ohio  State  University  and  an  MBA  from 
Oakland  University.    She  competed  in  the  1984  Olympics  in  synchronized  swimming  and  was  an  All-
American while at The Ohio State University. 

Qualifications.  The Board believes that Ms. Amicarella’s extensive business and prior management 

experience brings sound guidance to our Board.

VALERIE A. BONEBRAKE

Director since 2018 
Age 66

Ms. Bonebrake retired as a Senior Vice President of Tompkins International and has more than 25
years of industry experience in logistics services.  In her role at Tompkins, she consulted with an array of
f 
companies and industries in North America and across the globe.  Prior to joining Tompkins in 2009, she was
the Executive Vice President and a cofounder of the YRC Worldwide subsidiary, Meridian IQ (now MIQ
Logistics), a global third party logistics company.  Ms. Bonebrake spent 19 years at Ryder System, Inc., in
n
various leadership roles of increasing responsibility in the company's supply chain solutions segment.  She also
o
has been recognized by Ingram Magazine as one of the Top Ten Female Executives in Kansas, and was a 2010
recipient of Supply & Demand Chain Executive’s Pros to Know award.  She holds a M.S. in International
l 
Logistics from the Georgia Institute of Technology.

Qualifications.  The Board believes that Ms. Bonebrake contributes strategic insight to our Board 

based on her extensive experience in the transportation industry.

BRUCE A. CAMPBELL

Director since 1993 
Age 66

Mr. Campbell has served as President of the Company since August 1998, as our Chief Executive 
Officer  since  October  2003  and  as  Chairman  of  the  Board  since  May  2007.    Mr.  Campbell  was  Chief 
Operating Officer of the Company from April 1990 until October 2003 and served as our Executive Vice
President from April 1990 until August 1998. Prior to joining the Company, Mr. Campbell served as Vice
President  of  Ryder-Temperature Controlled Carriage in Nashville, Tennessee from September 1985 until
December 1989.  Mr. Campbell has held a leadership role with the Company for over 26 years, has served as 
our Chief Executive Officer for over 13 years and as our Chairman for over 9 years. 

Qualifications.  The Board believes that Mr. Campbell possesses a wealth of industry knowledge, 

experience and expertise and has been a strong, proven leader of the Company. 

C. ROBERT CAMPBELL

Director since 2005 
Age 73

Mr. Campbell has served as the Company’s Lead Independent Director since May 2014.  He served as 
Executive Vice President and Chief Financial Officer of MasTec, Inc., a leading communications and energy 
infrastructure service provider in North America, from October 2004 until December 2013.  Mr. Campbell has

4

 
 
 
over 25 years of senior financial management experience. From January 2002 to October 2004, Mr. Campbell
was Executive Vice President and Chief Financial Officer for TIMCO Aviation Services, Inc.  Mr. Campbell
was the President and Chief Executive Officer of BAX Global, Inc. from April 1998 to June 2000.  He served 
as Executive Vice President-Finance and Chief Financial Officer for Advantica Restaurant Group, Inc. from 
March 1995 to March 1998.  Also, Mr. Campbell worked for Ryder System, Inc., for over 20 years including 
serving for 10 years as Executive Vice President and Chief Financial Officer for its Vehicle Leasing and
Services Division. Mr. Campbell is a Certified Public Accountant (Inactive).  Mr. Campbell is a Director of 
Pernix Group, Inc. since January 2014, and currently he serves as its Lead Director, as Chairman of its audit 
committee  and  as  a  member  of  its  compensation  committee.    In  addition,  Mr.  Campbell  is  a  Director  of 
MasTec, Inc. since September 2016.

Qualifications.  The Board believes that Mr. Campbell brings to the Company a tremendous amount of 
industry-related knowledge and experience in a multitude of areas, including accounting, finance, operations, 
sales  and  marketing  as  he  has  served  in  executive  leadership  capacities  with  transportation  and  logistics 
companies and as Chief Financial Officer for a publicly-traded concern, until his retirement in December 2013.

R. CRAIG CARLOCK 

Director since 2015 

  Age 51

Mr. Carlock is the Chief Executive Officer and a director of Omega Sports, Inc.  Prior to Omega 
Sports, Inc., he served as the President and Chief Executive Officer of The Fresh Market from January 2009 to 
January 2015 and as a member of its board of directors from June 2012 to January 2015.  He began his career 
with The Fresh Market in 1999 and served in various capacities culminating with the position of President and 
Chief Executive Officer. During his time with The Fresh Market, Mr. Carlock served as its Executive Vice
President and Chief Operating Officer as well as its Senior Vice President – Store Operations, Vice President –
Merchandising and Marketing, and Director of Merchandising & Marketing Strategy. Prior to joining The 
Fresh Market, Mr. Carlock was Financial Manager, Fabric Care Category, at Procter & Gamble Company.  

Qualifications.  The  Board  believes  that  Mr.  Carlock’s  leadership  experience  is  invaluable  to
management  and  the  Board  in,  among  other  things,  the  areas  of  strategy,  development  and  corporate
governance.

C. JOHN LANGLEY, JR., Ph.D.

  Director since 2004 

Age 72

Dr.  Langley  has  served  as  Clinical  Professor  of  Supply  Chain  Management  and  Director  of 
Development  for  The  Center  for  Supply  Chain  Research  at  The  Pennsylvania  State  University  since
2011.  Formerly, Dr. Langley served as Professor of Supply Chain Management at the Georgia Institute of 
Technology from September 2001 until October 2010, and from September 1973 until July 2001, he was the 
John H. Dove Professor of Logistics and Transportation at the University of Tennessee.  Dr. Langley is a 
Director of Averitt Express, Inc. In addition, he was a Director of UTi Worldwide, Inc. until its sale in 2016. 
He served on its audit committee and nominations and corporate governance committee.  

y

Qualifications.  Dr. Langley has spent over 40 years teaching, lecturing and consulting in the logistics 
field.    The  Board  believes  that  he  brings  a  breadth  of  knowledge  and  experience  that  the  Board  and 
management relies upon in discussing the Company’s strategy and opportunities. 

5

G. MICHAEL LYNCH

  Director since 2005
  Age 74

Mr. Lynch served as the Company’s Lead Independent Director from January 2009 to December 2011. 
He was Executive Vice President and Chief Financial Officer and a member of the Strategy Board for Federal-
Mogul  Corporation  (“Federal-Mogul”)  from  July  2000  until  March  2008.    Federal-Mogul  is  a  global
manufacturer and marketer of automotive component parts. Prior to joining Federal-Mogul in July 2000, Mr. 
Lynch worked at Dow Chemical Company, where he was Vice President and Controller.  Mr. Lynch also spent 
29  years  at  Ford  Motor  Company  (“Ford”),  where  his  most  recent  position  was  Controller,  Automotive
Components  Division,  which  ultimately  became  Visteon  Corporation.    While  at  Ford,  Mr.  Lynch  held  a 
number of varied financial assignments, including Executive Vice President and Chief Financial Officer of 
Ford New Holland.  Mr. Lynch served as Director for Champion Enterprises, Inc. from March 2003 to March 
2011, where he served as Chairman of its audit committee. 

Qualifications.  Mr. Lynch brings over 40 years’ experience of serving in key positions with Fortune 
500 companies, and approximately 10 years’ experience serving as a director on public company boards. The 
Board believes that Mr. Lynch utilizes that experience in his service as a member of the Corporate Governance 
and Nominating Committee and as Chairman of the Audit Committee. 

6

Independent Directors  

CORPORATE GOVERNANCE 

The Company’s common stock is listed on The Nasdaq Stock Market LLC (“Nasdaq”).  Nasdaq
requires  that  a  majority  of  the  Company’s  directors  be  “independent  directors,”  as  defined  in  Nasdaq 
Marketplace Rule 5605.  Generally, a director does not qualify as an independent director if, among other 
reasons, the director (or in some cases, members of the director’s immediate family) has, or in the past three 
years has had, certain material relationships or affiliations with the Company, its external or internal auditors, 
or other companies that do business with the Company.  The Board has affirmatively determined that eight of 
the Company’s nine current directors are “independent directors” on the basis of Nasdaq’s standards and a 
review of each director’s responses to questionnaires asking about any material relationships or affiliations 
with us. 

The independent directors are Ronald W. Allen, Ana B. Amicarella, Valerie A. Bonebrake, C. Robert 
Campbell,  R.  Craig  Carlock,  C.  John  Langley,  Jr.,  G.  Michael  Lynch  and  Javier  A.  Palomarez.  Former 
directors Thomas S. Albrecht and Douglas M. Madden were determined by the Board to be independent during 
their respective periods of service on the Board.  

Corporate Governance Guidelines 

The Board has adopted Corporate Governance Guidelines that give effect to Nasdaq’s requirements
related to corporate governance and various other corporate governance matters.  The Company’s Corporate
Governance Guidelines reflect the Board’s commitment to monitor the effectiveness of policy and decision 
making both at the Board and management level, with a view to enhancing long-term shareholder value. The 
topics addressed in our Corporate Governance Guidelines include:

(cid:120)
(cid:120)
(cid:120)
(cid:120)
(cid:120)
(cid:120)
(cid:120)
(cid:120)

Lead independent director; 
Independence of the Board; 
Board membership criteria and role of the Board; 
Committees of the Board;
Director orientation and continuing education; 
Independent director stock ownership guidelines; 
Director resignation policy in uncontested elections; and  
Leadership development and succession planning.

The Company’s Corporate Governance Guidelines are available through the Investors—Governance

link on the Company’s website, www.forwardaircorp.com.  

Independent Director Meetings 

Pursuant to the Company’s Corporate Governance Guidelines, the Company’s independent directors
meet in executive session without management on a regularly scheduled basis, but not less frequently than
quarterly.  The Lead Independent Director presides at such executive sessions or, in his or her absence, an 
independent director designated by such Lead Independent Director.  

Interested  parties  who  wish  to  communicate  with  the  Chairman  of  the  Board,  Lead  Independent 
Director,  or  the  independent  directors  as  a  group  should  follow  the  procedures  found  below  under 
“Shareholder Communications.” 

7

Director Nominating Process 

Shareholders wishing to communicate with the Corporate Governance and Nominating Committee
concerning  potential  director candidates may do so by writing to the Corporate Secretary at Forward Air 
Corporation, 1915 Snapps Ferry Road, Building N, Greeneville, Tennessee 37745, and including the name and 
biographical data of the individual being suggested.  

All recommendations should include the written consent of the nominee to be nominated for election
to the Board.  To be considered, the Company must receive recommendations at least 90 calendar days but not 
more  than  120  calendar  days  prior  to  the  one  year  anniversary  of  the  prior  year’s  Annual  Meeting  of 
Shareholders and include all required information to be considered.  In the case of the 2019 Annual Meeting of 
Shareholders, this deadline is between January 16, 2019 and February 15, 2019.  All recommendations will be 
brought to the attention of the Corporate Governance and Nominating Committee.  

The Corporate Governance and Nominating Committee annually reviews the appropriate experience, 
skills and characteristics required of Board members in the context of the current membership of the Board.  
This assessment includes among other relevant factors in the context of the perceived needs of the Board at that 
time, the possession of such knowledge, experience, skills, expertise and diversity to enhance the Board’s 
ability to manage and direct the affairs and business of the Company.  

The Board has established the following process for the identification and selection of candidates for 
director.  The Corporate Governance and Nominating Committee, in consultation with the Chairman of the
Board  and  Lead  Independent  Director,  if  any,  periodically  examines  the  composition  of  the  Board  and 
determines whether the Board would better serve its purposes with the addition of one or more directors.  If the
Corporate Governance and Nominating Committee determines that adding a new director is advisable, the 
Corporate  Governance  and  Nominating  Committee  initiates  the  search,  working  with  other  directors  and 
management and, if appropriate or necessary, a third-party search firm that specializes in identifying director 
candidates. 

The  Corporate  Governance  and  Nominating  Committee  will  consider  all  appropriate  candidates 
proposed by management, directors and shareholders.  Information regarding potential candidates shall be 
presented to the Corporate Governance and Nominating Committee, and it shall evaluate the candidates based 
on  the  needs  of  the  Board  at  that  time  and  the  candidates’  knowledge,  experience,  skills,  expertise  and
diversity, as set forth in the Company’s Corporate Governance Guidelines.  In particular, the Board and the 
Corporate Governance and Nominating Committee believe that the Board should be comprised of a well-
balanced group of individuals. Although the Board does not have a formal policy regarding board diversity, the 
Board  believes  that  having  diversity  of  knowledge,  experience,  skills  and  expertise  among  its  members 
enhances the Board’s ability to make fully informed, comprehensive decisions.

Potential  candidates  will  be  evaluated  according  to  the  same  criteria,  regardless  of  whether  the 
candidate was recommended by shareholders, the Corporate Governance and Nominating Committee, another 
director, Company management, a search firm or another third party, except that in the case of shareholder 
recommendations, the Corporate Governance and Nominating Committee may also take into consideration the 
number of shares of Company stock held by the recommending shareholder and the length of time that such
shares  have  been  held.    The  Corporate  Governance  and  Nominating  Committee  will  submit  its  director 
candidate(s) recommendation to the Board for approval and recommendation to the shareholders.  

8

Annual Performance Evaluations

The Company’s Corporate Governance Guidelines provide that the Board shall conduct an annual
evaluation  to  determine,  among  other  matters,  whether  the  Board  and  the  Committees  are  functioning
effectively.  The Audit Committee, Compensation Committee and Corporate Governance and Nominating 
Committee  are  also  required  to  each  conduct  an  annual self-evaluation.    The Corporate  Governance  and 
Nominating Committee is responsible for overseeing this self-evaluation process. The Board as a whole, and
each of the Committees conducted their annual evaluations in 2017.

Code of Business Conduct and Ethics  

The Board has adopted a Code of Business Conduct and Ethics that applies to all Company employees,
officers and directors, which is available through the Investors—Governance link on the Company’s website,
www.forwardaircorp.com.  The Code of Business Conduct and Ethics complies with Nasdaq and Securities
and Exchange Commission (the “SEC”) requirements.  The Company will also mail the Code of Business
Conduct  and  Ethics  to  any  shareholder  who  requests  a  copy.    Requests  may  be  made  by  contacting  the 
Secretary as described below under “Shareholder Communications.” 

Board Attendance  

The Company’s Corporate Governance Guidelines provide that all directors are expected to regularly 
attend meetings of the Board and committees on which they serve and are also expected to attend the Annual
Meeting of Shareholders.  During 2017, the Board held seven meetings.  All of the incumbent directors who
were on the Board during 2017 attended at least 75% of the aggregate number of meetings of the Board and 
meetings of committees of the Board on which they served during 2017.  There were seven directors at the 
time  of  the  2017  Annual  Meeting  of  Shareholders,  each  of  whom  attended  the  2017  Annual  Meeting of 
Shareholders. 

Board Committees  

The Board presently has four standing committees:  an Executive Committee, an Audit Committee, a 
Compensation Committee and a Corporate Governance and Nominating Committee.  The charters of the Audit 
Committee, Compensation Committee and Corporate Governance and Nominating Committee, are available 
through the Investors—Governance link on the Company’s website, www.forwardaircorp.com.  With the
exception of the Executive Committee, each committee has authority to engage legal counsel or other experts 
or consultants as it deems appropriate to carry out its responsibilities.  Additional information regarding the 
functions of the Board’s committees, the number of meetings held by each committee during 2017 and their 
present membership is set forth below. 

The Board nominated each of the nominees for election as a director and each nominee currently is a 
director.    Assuming  election  of  all  of  the  director  nominees,  the  following  is  a  list  of  persons  who  will 
constitute the Board following the meeting, including their current committee assignments.  

9

Name
Bruce A. Campbell 
C. Robert Campbell 
Ana B. Amicarella 
Ronald W. Allen
Valerie A. Bonebrake
R. Craig Carlock 
C. John Langley, Jr.  
G. Michael Lynch 
Number  of  Meetings 
in 2017 

  Audit

Compensation 

Executive 

  X* 

  X 
  X* 

  Chair*

5 

  X
  X

  X

  X

  X
  Chair 

5

0

* Audit Committee Financial Expert 

  Corporate

Governance and 
Nominating

  X 

  Chair 

  X

5

Executive Committee.  The Executive Committee is authorized, to the extent permitted by law and the 
Bylaws of the Company, to act on behalf of the Board on all matters that may arise between regular meetings 
of  the Board upon which the Board would be authorized to act, subject to certain materiality restrictions
established by the Board.   

Audit  Committee.    The  Audit  Committee  is  responsible  for  overseeing  the  Company’s  financial
reporting  process  on  behalf  of  the  Board.    The  Audit  Committee  engages  the  Company’s  independent 
registered public accounting firm, considers the fee arrangement and scope of the audit, reviews the financial 
statements and the independent registered public accounting firm’s report, considers comments made by such 
firm  with  respect  to  the  Company’s  internal  control structure, and reviews the internal audit process and
internal accounting procedures and financial controls with the Company’s financial and accounting staff.  In 
addition, the Audit Committee assists the Board in its oversight of the Company’s legal compliance and ethics
programs. A more detailed description of the Audit Committee’s duties and responsibilities can be found in the
Audit Committee Report on pages 47 - 48 of this Proxy Statement and in the Audit Committee Charter. 

The  Board  has  determined  that  each  member  of  the  Audit  Committee  meets  the  independence 
requirements under Nasdaq listing standards and the enhanced independence standards for audit committee
members required by the SEC. In addition, the Board has determined that three of the four members of the 
Audit Committee meets the definition of an “audit committee financial expert,” as that term is defined by the 
rules and regulations of the SEC.

d

Compensation Committee.  The Compensation Committee is responsible for determining the overall 
compensation levels of the Company’s executive officers and reviewing, approving and administering the 
Company’s employee incentive plans and other employee benefit plans.  Additionally, it reviews and approves 
the Compensation Discussion and Analysis for inclusion in the proxy statement (see pages 19 - 34 of this 
Proxy Statement).  Furthermore, the Compensation Committee oversees management succession planning 
along with the Corporate Governance and Nominating Committee. 

In fulfilling its responsibilities, the Compensation Committee may delegate its responsibilities to a 
subcommittee consisting of members of the Compensation Committee and, to the extent not expressly reserved 
to the Compensation Committee by the Board or by applicable law, rule or regulation, to any other committee
consisting entirely of independent directors.  The Company’s Chief Executive Officer may not be present 

10

 
 
 
during deliberations or voting regarding his or her compensation. To the extent helpful to the work of the
Compensation  Committee,  however,  the  Company’s  Chief  Executive  Officer  may  be  invited  by  the
Compensation Committee to participate in discussion relating to his or her compensation that may precede 
further deliberation or voting. 

The  Compensation  Committee  engaged  Meridian  Compensation  Partners,  LLC  (“Meridian”),  an 
independent consultant, to assist it during 2017.  During the year, the consultant reviewed materials prepared 
by management and provided the Compensation Committee with information on compensation trends, best 
practices  and  changes  in  the  regulatory  environment,  in  addition  to  providing  executive  compensation 
benchmarking information. Meridian provided no services other than those related to executive and director 
pay and related governance.  

The Board has determined that each member of the Compensation Committee is independent pursuant 
to Nasdaq listing standards, Rule 16b-3 of the Securities Exchange Act of 1934, as amended (the “Exchange 
Act”) and Section 162(m) of the Internal Revenue Code of 1986, as amended (the “Code”).  In addition, the 
Compensation Committee, considering all relevant factors, including those set forth in Rule 10C-1(b)(4)(i)
through (vi) under the Exchange Act, is not aware of any conflict of interest that has been raised by the work 
performed by Meridian.  

Corporate Governance and Nominating Committee.  The Corporate Governance and Nominating
Committee is responsible for identifying individuals qualified to become Board members and recommending
them to the Board for consideration.  This responsibility includes all potential candidates, whether initially 
recommended by management, other Board members or shareholders.  In addition, the Corporate Governance
and Nominating Committee makes recommendations to the Board for Board committee assignments, develops 
and annually reviews the Company’s Corporate Governance Guidelines, and otherwise oversees corporate 
governance matters. The Corporate Governance and Nominating Committee is also responsible for overseeing 
the annual evaluation of the Board and for periodically reviewing and making recommendations to the Board
regarding  director  compensation  for  the  Board’s  approval.    Furthermore,  the  Corporate  Governance  and
Nominating Committee oversees management succession planning along with the Compensation Committee.

tt

A description of the Committee’s policy regarding director candidates nominated by shareholders
appears  in  the  section  titled  “Director  Nominating  Process”  above.   The Board has determined that each
member of the  Corporate Governance and Nominating Committee is independent pursuant to Nasdaq listing 
standards. 

Compensation Committee Interlocks and Insider Participations 

During 2017, none of the members of the Compensation Committee were an officer or employee of the
Company, and no executive officer of the Company served on the Compensation Committee or board of any 
company that employed any member of the Company’s Compensation Committee or Board. Accordingly, there 
were no interlocks with other companies within the meaning of the SEC’s proxy rules during 2017.  

Certain Relationships and Related Person Transactions 

The Audit Committee of the Board reviews all relationships and transactions in which the Company 
and  its  directors  and  executive  officers  or  their  immediate  family  members  are  participants  to  determine 
whether  such  persons  have  a  direct  or  indirect  material  interest.    Other  than  as  provided  in  the  Audit 
Committee Charter, the Company does not have a written policy governing related person transactions. The 
Company’s  legal staff is primarily responsible for the development and implementation of processes and 
controls  to  obtain  information  from  the  directors  and executive  officers  with  respect  to  related  person 

11

transactions and for then determining, based on the facts and circumstances, whether the Company or a related 
person has a direct or indirect material interest in the transaction.  As required under SEC rules, transactions 
that are determined to be directly or indirectly material to the Company or a related person are required to be
disclosed in a company’s proxy statement. In addition, the Audit Committee reviews and approves or ratifies
any related person transaction that is required to be disclosed. In the course of its review and approval or 
ratification of a disclosable related person transaction, the Audit Committee considers:  

•

•

•

•

the nature of the related person’s interest in the transaction; 

  the material terms of the transaction, including, without limitation, the amount and type of transaction;

  the importance of the transaction to the related person; and

  the importance of the transaction to the Company. 

Any member of the Audit Committee who is a related person with respect to a transaction under 
review may not participate in the deliberations or vote respecting approval or ratification of the transaction, 
provided, however, that such director may be counted in determining the presence of a quorum at a meeting of 
the Audit Committee when considering the transaction.  

Based on information provided by the directors, director nominees and executive officers, and the
Company’s legal department, the Audit Committee determined that there are no related person transactions to 
be reported in this Proxy Statement.

Board Leadership Structure

In accordance with our Bylaws and Corporate Governance Guidelines, the Board is responsible for 
selecting the Chief Executive Officer and the Chairman of the Board, and both of these positions may be held 
by the same person or they may be held by two persons. The Company’s Corporate Governance Guidelines
require the election, by the Board, of an independent lead director to serve during any period when there is no
independent Chairman of the Board.  Currently, C. Robert Campbell serves as Lead Independent Director and 
he has served in that capacity since May of 2014. 

The Company has operated for over ten years using a board leadership structure, in which the Chief 
Executive Officer also serves as Chairman of the Board. The Board believes that the Company, with its current 
Chief  Executive  Officer  and  Chairman,  has  been  well-served  by  this  leadership  structure.  Having  Mr. 
Campbell serve as both Chief Executive Officer and Chairman of the Board demonstrates for the Company’s
employees, suppliers, customers and other stakeholders that the Company is under strong leadership, with a 
single  person  setting  the  tone  and  having  primary  responsibility  for  managing  its  operations.  The  Board
believes having Mr. Campbell serve as Chief Executive Officer and Chairman of the Board is best for the 
Company and its shareholders at the present time. He has led the Company as Chief Executive Officer since
2003, has worked with two Chairmen and four Lead Independent Directors, is a recognized leader in the
transportation industry and has all of the skills incumbent to serve as a board chair.  

The Chairman of the Board is responsible for (a) chairing Board meetings and the Annual Meeting, 
(b) setting  the  agendas  for  these  meetings,  (c) attending  Board  committee  meetings  and  (d)  providing 
information to Board members in advance of each Board meeting and between Board meetings.  The Lead 
Independent  Director  is  responsible  for  (i) chairing  executive  sessions  of  the  independent  directors  and
communicating with management relating to these sessions, and presiding at all meetings of the Board at which 
the Chairman is not present, (ii) approving agendas and schedules for Board meetings and the information that 

12

is provided to directors, and (iii) serving as a liaison between the Chairman and the independent directors. The 
Lead Independent Director also has the authority to call meetings of the independent directors.  

The  Board  believes  that,  in  addition  to  fulfilling  our  lead  director  responsibilities,  the  Lead
Independent  Director  makes  valuable  contributions  to  the  Company,  including  but  not  limited  to: 
(a) monitoring the performance of the Board and seeking to develop a high-performing Board, for example, by 
helping the directors reach consensus, keeping the Board focused on strategic decisions, taking steps to ensure 
that all the directors are contributing to the work of the Board, and coordinating the work of the four Board 
Committees, (b) developing a productive relationship with our Chief Executive Officer and ensuring effective 
communication between the Chief Executive Officer and the Board, and (c) ensuring and supporting effective
shareholder communications. Accordingly, the Board believes that the Company has benefited from having the 
Chairman/Chief Executive Officer as the leader of the Company, and having the Lead Independent Director 
serving as the leader of the independent directors.

On an annual basis, as part of our review of corporate governance and succession planning, the Board 
(led by the Corporate Governance and Nominating Committee) evaluates the Board’s leadership structure, to 
ensure that it remains the optimal structure for the Company and its shareholders. The Board recognizes that 
different board leadership structures may be appropriate for companies with different histories and cultures, as 
well as companies with varying sizes and performance characteristics. The Board believes its current leadership 
structure—under which the Chief Executive Officer serves as Chairman of the Board, the Board Committees
are chaired by independent directors and a Lead Independent Director assumes specified responsibilities on
behalf of the independent directors—is presently the optimal board leadership structure for the Company and
its shareholders. 

Risk Oversight 

On at least a quarterly basis, the Company’s Chief Legal Officer provides a comprehensive risk report 
to the Audit Committee and the Board. While the Audit Committee has primary responsibility for overseeing 
financial risks, the Board is charged with overseeing the Company’s enterprise risks. Accordingly, on an
annual basis, the Board receives a report from the Company’s Chief Legal Officer on the most significant risks 
that  the  Company  is  facing.  The  full  Board  also  engages  in  periodic  discussions  about  enterprise  risk 
management  with  our  Chief  Legal  Officer,  Chief  Executive  Officer,  Chief  Financial  Officer  and  other 
Company officers as the Board may deem appropriate. In addition, each of our Board Committees considers
the risks within its area of responsibilities. For example, the Compensation Committee considers the risks that 
may be implicated by the Company’s executive compensation programs, and the Corporate Governance and 
Nominating Committee considers the best governance structure and guidelines for the Company to minimize 
enterprise risks brought about by weak governance. The Board believes that its leadership structure supports 
the Board’s effective oversight of the Company’s enterprise risks.

13

DIRECTOR COMPENSATION

The general policy of the Board is that compensation for non-employee directors should be a mix of 
cash and equity-based compensation.  The Company does not pay employee directors for Board service in 
addition to their regular employee compensation. 

The Corporate Governance and Nominating Committee, which consists solely of independent non-
employee directors, has the primary responsibility for reviewing and considering any revisions to the non-
employee director compensation program.  

In accordance with the Corporate Governance and Nominating Committee’s recommendations, the

non-employee directors’ cash compensation program is as follows: 

(cid:131)

(cid:131)

(cid:131)

(cid:131)

(cid:131)

(cid:131)

an annual cash retainer of $50,000 for all non-employee directors;

an additional annual cash retainer of $35,000 for the Lead Independent Director;

an additional annual cash retainer of $15,000 for the Audit Committee Chair;

an additional annual cash retainer of $7,500 for the Corporate Governance and Nominating Committee 
Chair;

an additional annual cash retainer of $10,000 for the Compensation Committee Chair; and

an  additional  annual  cash  retainer  of  $8,500  for  all  non-Chair  Audit  Committee  members,  an 
additional annual cash retainer of $7,000 for all non-Chair Compensation Committee members and an 
additional annual cash retainer of $5,000 for all non-Chair Corporate Governance and Nominating
Committee members.

All  directors  are  reimbursed  reasonable  travel  expenses  for  meetings  attended  in  person.    The 
Company also reimburses directors for expenses associated with participation in continuing director education 
programs.

In addition, effective May 22, 2007, the Company’s shareholders approved the Company’s Amended 
and Restated Non-Employee Director Stock Plan, as further amended on February 8, 2013 and January 25, 
2016 (the “Amended Plan”).  Under the Amended Plan, on the first business day after each Annual Meeting of 
Shareholders, each non-employee director is automatically granted an award (the “Annual Grant”) in such form 
and size as the Board determines from year to year.  Unless otherwise determined by the Board, the Annual 
Grants will become vested and non-forfeitable on the earlier of (a) the day immediately prior to the first Annual
Meeting that occurs after the grant date or (b) the first anniversary of the grant date, so long as the non-
employee director’s service with the Company does not earlier terminate. In both 2016 and 2017, each non-
employee director received restricted shares valued at $86,000 pursuant to the Amended Plan. 

  Finally, the Board believes that directors more effectively represent the Company’s shareholders,
whose interests they are charged with protecting, if they are shareholders themselves.  Therefore, the Board 
established certain independent director stock ownership guidelines which are set forth in the Company’s 
Corporate Governance Guidelines.  Specifically, the Company’s independent directors are required to own 
shares of the Company’s common stock, with a value equal to at least three times the annual cash retainer for 
independent directors.  Each new independent director has three years from the date he or she joins the Board 
to obtain this ownership stake.  As of April 5, 2018, each independent director was in compliance with his or 

14

her individual retention requirements as set forth in the Company’s Corporate Governance Guidelines.  The 
following table shows the compensation the Company paid in 2017 to its non-employee directors, with the 
exception of Ms. Bonebrake, who joined the Board in 2018.  The Company does not pay employee directors
for Board service in addition to their regular employee compensation. 

Name 

Fees Paid
in Cash
($) 

Stock 
Awards  
($) (1) 

All Other 
Compensation 
($) (2) 

Total  
($)

Thomas A. Albrecht(3) 

  $

25,594

  $

75,491

  $ 

169

$

101,254

Ronald W. Allen  

Ana B. Amicarella 

C. Robert Campbell 

R. Craig Carlock 

C. John Langley, Jr. 

Tracy A. Leinbach(4) 

Larry D. Leinweber(4) 

G. Michael Lynch 

Douglas M. Madden(3) 

Javier A. Palomarez 

64,500

25,594

85,000

58,500

60,000

22,313

22,313

70,000

49,125

24,938

86,000

75,491

86,000

86,000

86,000

-

-

86,000

86,000

75,491

674

337

3,766

674

674

1,717

236

674

438

337

151,174

101,422

174,766

145,174

146,674

24,030

22,549

156,674

135,563

100,766

____________________________ 

(1) Represents the aggregate grant date fair value of non-vested restricted shares and deferred stock unit awards. The
fair values of these awards were determined in accordance with FASB ASC Topic 718.  The assumptions used in
determining the grant date fair value of these awards are set forth in the notes to the Company’s consolidated
financial statements, which are included in our Annual Report on Form 10-K for the year ended December 31, 2017
filed with the SEC.

(2) Represents dividend payments on non-vested restricted shares or dividend equivalents credited on deferred stock
unit awards granted during 2017 and 2016. These dividend payments and dividend equivalents are non-forfeitable.

(3) Resigned from the Board in 2017. 
(4) Retired from the Board in 2017.

15

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The following table indicates the aggregate number of outstanding options held by each incumbent 
director (with the exception of Ms. Bonebrake, who joined the Board in 2018) at the end of 2017, and the 
aggregate number of deferred stock units or non-vested restricted shares held by each incumbent director at the
end of 2017 and those shares or units that have not yet vested.

Name 

Ronald W. Allen  

Ana B. Amicarella 

C. Robert Campbell 

R. Craig Carlock 

C. John Langley, Jr.

G. Michael Lynch

Javier A. Palomarez 

Number of Securities 
Underlying Unexercised
Options Exercisable (#) 

Number of Shares or
Units of Stock Held
That Have Not Vested

-

- 

-

- 

- 

- 

-

1,686

1,405

6,875

1,686

1,686

1,686

1,405

16

SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT

The following table sets forth information with respect to the beneficial ownership of shares of our 
outstanding common stock held as of the Record Date by (i) each director and director nominee; (ii) our Chief 
Executive Officer, Chief Financial Officer, each of the next three most highly compensated executive officers,
as required by SEC rules (collectively, the “Named Executive Officers”); and (iii) all directors and executive
officers as a group.  The table also sets forth information as to any person, entity or group known to the
Company to be the beneficial owner of 5% or more of the Company’s common stock as of December 31, 2017. 

Under SEC rules, a person is deemed to be a “beneficial owner” of a security if that person has or 
shares the power to vote or direct the voting of the security, has or shares the power to dispose of or direct the 
disposition  of  the  security,  or  has  the  right  to  acquire  the  security  within  60  days.    Except  as  otherwise
indicated, the shareholders listed in the table are deemed to have sole voting and investment power with respect 
to the common stock owned by them on the dates indicated above.  Shareholders of non-vested restricted
shares included in the table are entitled to voting and dividend rights.

Name and Address of Beneficial Owner (1)
Directors, Nominees and Named Executive Officers

Shares Beneficially Owned 

 Number  

Percent (%) (2)(3) 

Bruce A. Campbell 
Ronald W. Allen 
Ana B. Amicarella
Valerie A. Bonebrake 
C. Robert Campbell
R. Craig Carlock 
C. John Langley, Jr.
G. Michael Lynch
Javier A. Palomarez 
Michael J. Morris 
Michael L. Hance 
Matthew J. Jewell
Chris C. Ruble 

All directors and executive officers as a group (15) persons 

Other Principal Shareholders

BlackRock, Inc.
The Vanguard Group, Inc.   
ArrowMark Colorado Holdings LLC
Neuberger Berman Group LLC 
_________________________ 
*   Less than one percent.

265,301 
12,121 
1,405 
562 
21,841 
4,608 
24,545 
9,940 
1,405 
14,956 
50,276 
78,058 
30,944 
574,720

3,707,696 
2,784,938 
2,000,178 
1,570,408 

(4)
(5)
(6) 
(7) 
(8) 
(9) 
(10) 
(11) 
(12) 
(13) 
(14) 
(15) 
(16) 
(18) 

(19) 
(20) 
(21) 
(22) 

(17) 

*
*
*
*
*
*
*
*
*
*
*
*
*
1.95% 

12.5 
9.4 
6.7
5.3 

(1) 

(2) 

(3) 

(4) 
(5) 
(6) 
(7) 

The business address of each listed director, nominee and Named Executive Officer is c/o Forward
Air Corporation, 1915 Snapps Ferry Road, Building N, Greeneville, Tennessee 37745.
The  percentages  shown  for  directors,  nominees  and  Named  Executive  Officers  are  based  on
n
29,416,950 shares of common stock outstanding on the Record Date. 
The percentages shown for the other principal shareholders are based on 29,687,771 shares of
common stock outstanding on December 31, 2017. 
Includes 135,649 options that are fully exercisable and 23,629 non-vested restricted shares 
Includes 1,686 non-vested restricted shares
Includes 1,405 non-vested restricted shares
Includes 562 non-vested restricted shares

17

 
 
 
 
 
 
 
 
 
(8) 
(9) 
(10)
(11)
(12)
(13)
(14)
(15)
(16)
(17)

(18)

(19)

(20)

(21)

(22)

Includes 1,686 non-vested restricted shares and 561 deferred stock units
Includes 1,686 non-vested restricted shares
Includes 1,686 non-vested restricted shares
Includes 1,686 non-vested restricted shares
Includes 1,405 non-vested restricted shares
Includes 3,033 options that are fully exercisable and 9,456 non-vested restricted shares 
Includes 29,217 options that are fully exercisable and 5,198 non-vested restricted shares
Includes 40,121 options that are fully exercisable and 5,198 non-vested restricted shares
Includes 8,441 options that are fully exercisable and 5,198 non-vested restricted shares 
Includes 29 shares of Common Stock owned by Mr. Ruble’s child with whom he shares voting and
investment power with respect to such shares 
Includes 67,202 non-vested restricted shares, 235,858 options that are fully exercisable and 561
deferred stock units 
BlackRock,  Inc.  (“BlackRock”),  55  East  52nd Street,  New  York,  New  York  10055,  reported
beneficial ownership of the shares as of December 31, 2017 in a Schedule 13G/A filed with the
SEC. BlackRock, a holding company, reported having sole voting power over 3,642,000 shares and
sole dispositive power over 3,707,696 shares. 
The Vanguard Group, Inc. (“Vanguard”), 100 Vanguard Boulevard, Malvern, Pennsylvania 19355,
reported beneficial ownership of the shares as of December 31, 2017 in a Schedule 13G/A filed
with the SEC. Vanguard, an investment adviser, reported having sole voting power over 57,207
shares, shared voting power over 3,746 shares, shared dispositive power over 58,699 shares and
sole dispositive power over 2,726,239 shares. 
ArrowMark  Colorado  Holdings LLC (“ArrowMark”), 100 Fillmore Street, Suite 325, Denver,
Colorado    80206,  reported  beneficial  ownership  of  the  shares  as  of  December  31,  2017  in  a
Schedule 13G/A filed with the SEC.  ArrowMark, an investment adviser, reported having sole
voting power over 2,000,178 shares and sole dispositive power of 2,000,178 shares.  
Neuberger Berman Group LLC (“Neuberger”), 1290 Avenue of the Americas, New York, New
York 10104, reported beneficial ownership of the shares as of December 31, 2017 in a Schedule
13G/A filed with the SEC. Neuberger, a holding company, reported having shared voting power
over 1,560,008 shares and shared dispositive power over 1,570,408 shares. 

r

18

COMPENSATION DISCUSSION AND ANALYSIS 

This Compensation Discussion and Analysis is designed to provide our shareholders with a clear 
understanding  of  our  compensation  philosophy  and  objectives,  compensation-setting  process  and  the 
compensation elements and decisions of our named executive officers, or NEOs. As discussed in Proposal 3, 
we are conducting our annual Say on Pay vote that requests your approval of the compensation of our NEOs as 
described in this section and in the tables and accompanying narrative.  To assist you with this vote, please 
review our compensation philosophies, the design of our executive compensation programs and how, we
believe, these programs have contributed to and are aligned with our performance. 

For 2017, our NEOs were:

Bruce A. Campbell 
Michael J. Morris 
Matthew J. Jewell 
Chris C. Ruble 
Michael L. Hance 

  Chairman, President and CEO
  Senior Vice President and Chief Financial Officer 
  President, Logistics Services 
President, Expedited Services 

  Senior Vice President, Chief Legal Officer and Secretary 

Compensation Philosophy and Objectives

The Compensation Committee (the “Committee” for purposes of this Compensation Discussion and
Analysis) has designed the executive compensation program to attract, develop, reward and retain quality 
management talent to facilitate the Company’s achievement of its annual, long-term and strategic goals. The 
Committee’s  objective  is  to  align  executives’  interests  with  shareholders’  interests  by creating a pay-for-
performance culture at the executive level, with the ultimate objective of increasing shareholder value.  Other 
objectives  are  to  recognize  the  contributions  of  individual  executives,  provide  market  competitive  pay 
opportunities and foster retention and executive stock ownership. Thus, while executive compensation should 
be  directly  linked  to  Company  performance,  it  should  also  be  an  incentive  for  executives  to  continually 
improve individual performance thereby contributing to the Company’s success in meeting its short- and long-
term financial, operational and strategic objectives.   

Key Elements of Compensation Plan Design 

Our executive compensation program is based on the following best practices:

What We Do

What We Don’t Do 

(cid:131) Provide pay opportunities that are appropriate to the 

(cid:131) Allow repricing or backdating of stock options

size of the Company 

without shareholder approval

(cid:131) Maintain a pay program that is heavily performance-
based and uses multiple performance measures 

(cid:131) Provide excise tax gross-ups

(cid:131) Disclose financial performance metrics and goals used 

(cid:131) Allow  executive  officers  to  hedge  or pledge

in our incentives 

Company stock 

19

(cid:131) Create alignment between executives and shareholders
through a long-term incentive linked to stock price and 
measurement  of  stock  performance  versus  peer 
companies 

(cid:131) Provide  special  supplemental  executive 

retirement programs

(cid:131) Maintain meaningful executive stock ownership and

(cid:131) Provide tax gross-ups on perquisites

retention guidelines

(cid:131) Annually  review  the  risk  profile  of  compensation 

(cid:131) Provide limited perquisites 

programs and maintain risk mitigators

(cid:131) Provide  moderate  severance  and  change-in-control

protection

(cid:131) Beginning  with  2016  awards, require double-trigger 

vesting on long-term equity awards

(cid:131) Maintain a clawback policy allowing recovery of cash
or equity-based compensation in certain circumstances

(cid:131) Retain  an  independent  compensation  consultant 
engaged  by,  and  who  reports  directly  to,  the 
Committee

2017 in Brief 

In 2017, our team’s successful business plan execution in a strong freight market produced record high
consolidated revenues and consolidated operating income. These record highs were achieved in the face of a 
tightening  market  for  driver  and  third-party  transportation  provider  capacity.    Financial  and  operational
highlights from 2017 include the following:  

• Consolidated operating revenue increased by $118.3 million, or 12.0%, to a record high $1.1 billion 
for the year ended December 31, 2017 from $982.5 million for the year ended December 31, 2016.   

• Consolidated income from operations increased $6.2 million, or 6.1%, for the year ended December 
31, 2017 compared to $102.4 million of consolidated adjusted income from operations for the year 
ended December 31, 2016.  Income from operations in 2016 included a $42.4 million impairment 
charge related to TQI Holding’s goodwill and other long lived assets.  Reported consolidated income 
from operations increased $48.6 million, or 81.0%, to a record high $108.6 million for the year ended 
December 31, 2017 compared to a reported $60.0 million in the prior year.   

•

•

Each of our four business segments achieved record high operating revenues in 2017.  Expedited LTL, 
Truckload Premium Services (“TLS”), Pool Distribution (“Pool”) and Intermodal operating revenues 
were $619.8 million, $179.3 million, $164.2 million, $148.9 million, respectively, for the year ended 
December  31,  2017,  which  represents  growth  of  8.6%,  9.1%,  10.5%  and  43.6%,  respectively,
f
compared to each segment’s respective operating revenues for the year ended December 31, 2016. 

Expedited LTL, Pool and Intermodal increased operating income to record highs in 2017.  Expedited 
LTL income from operations increased by $4.6 million, or 5.5%, to $88.1 million for the year ended
December 31, 2017 compared with $83.5 million for the year ended December 31, 2016.  Pool income

20

from operations increased by $2.8 million, or 77.8% to $6.4 million for the year ended December 31, 
2017 from $3.6 million for the year ended December 31, 2016. Intermodal’s income from operations 
increased by $1.7 million, or 15.5%, to $12.7 million for the year ended December 31, 2017 compared 
with $11.0 million for the same period in 2016. 

•

•

Intermodal continued executing its growth strategy by acquiring certain assets of Atlantic Trucking 
Company, Inc., Heavy Duty Equipment Leasing, LLC, Atlantic Logistics, LLC and Transportation 
Holdings, Inc. (together referred to as “Atlantic”) as well as Kansas City Logistics, LLC.  Intermodal’s 
operating revenue increased $45.2 million, or 43.6%, to $148.9 million for the year ended December 
31, 2017 from $103.7 million for the same period in 2016. The increases in operating revenue were 
primarily attributable to the acquisitions. 

The Company’s consolidated operating activities generated $103.4 million of net cash for the year 
ended December 31, 2017.  After utilizing $59.2 million in cash in investing activities in 2017, the 
Company returned $67.0 million to shareholders through dividends and our stock repurchase program. 

Based on our financial and operational performance, our pay-for-performance philosophy and the design of our 
pay programs led to the following Committee actions and plan payouts to our Named Executive Officers for 
2017: 

•

•

•

•

Base salaries.  Approved base salary increases to our Named Executive Officers in January 2017 
ranging from 3.0% to 7.5%. Mr. Campbell, our Chief Executive Officer, received no increase to his 
base salary in 2017.  Messrs. Jewell and Ruble each received base salary increases of 3.0% in 2017.  
Mr. Morris received a 7.5% base salary increase in 2017 to bring his pay commensurate with market, 
and Mr. Hance received a 4% base salary increase in 2017.  

Short-term incentive payouts. Approved payouts to our Named Executive Officers under our annual 
incentive plan ranging from 51% to 125% of target with Mr. Campbell receiving 103% of target. 

Long-term incentive grants.  Approved long-term incentive awards to our Named Executive Officers 
in  the  form  of  stock  options,  restricted  stock  and  performance  shares  having  generally  the  same 
weightings and terms as the 2016 awards.  Like in 2016, the aggregate grant date fair value of the 
awards was $1,500,000 for Mr. Campbell and $330,000 for each other Named Executive Officer.

Long-term performance plan payouts.  Based on our total shareholder return relative to our peer 
companies, zero performance shares were earned for the January 2015 to December 2017 performance 
period.  The intended value of those grants as reported in the 2016 proxy statement was $833,333 for 
Mr. Campbell and $110,000 for each of Messrs. Jewell, Ruble and Hance.  Mr. Morris was not an 
employee at the time the grants were made.   

Role of Shareholder Say on Pay Vote

The  Company  provides  its  shareholders  with  the  opportunity  to  cast  an  annual  advisory  vote  on 
executive compensation (a “say on pay proposal”). At the Company’s annual meeting of shareholders held in 
May 2017, approximately 97% of the votes cast on the say on pay proposal were voted in favor of the proposal. 
The Committee believes this outcome affirms shareholders’ support of our approach to executive compensation 
and we generally did not change our approach in 2017 based upon the results of this advisory vote.  The 
Committee will continue to consider the outcome of say on pay votes when making future compensation 
decisions for the Named Executive Officers. 

21

Role of the Compensation Committee 

The Compensation Committee is responsible for reviewing and approving executive compensation 
policies, plan designs and the compensation of our senior officers, including our Named Executive Officers. 
The Committee considers various factors in making compensation determinations, including the officer’s 
responsibilities and performance, the effectiveness of our programs in supporting short-term and long-term 
financial, operational and strategic objectives, and overall financial performance.  The Committee coordinates
the  full  Board’s  annual  review  of  the  Chief  Executive  Officer’s  performance  and  considers  the  Board’s 
assessment in its compensation decisions related to the Chief Executive Officer. 

To this end, the Committee conducts an annual review of executive officer pay levels, reviews market 
data updated periodically by the independent consultant, approves changes to program designs (including post-
termination  arrangements)  based  on  an  assessment  of  competitive  market  practice  and  emerging  trends,
oversees  the  development  of  succession  plans,  and  evaluates  the  risks  associated  with  our  executive
compensation programs. 

Role of the Compensation Consultant 

The Committee has selected and directly retains the services of Meridian Compensation Partners, LLC 
(“Meridian”).  The Committee periodically seeks input from Meridian on a range of external market factors 
including evolving compensation trends, appropriate peer companies and market survey data. Meridian also 
provides  general  observations  on  the  Company’s  compensation  programs,  but  it  does  not  determine  or 
recommend the amount or form of compensation for the Named Executive Officers.  During 2017, Meridian 
attended all five Committee meetings.  The Committee determined that Meridian was independent during 2017
per Nasdaq listing standards and had no conflicts of interest to disclose.

Role of Executive Officers in Compensation Decisions

At the request of the Compensation Committee, the Chief Executive Officer makes recommendations
regarding  base  salary,  annual  incentive  pay  and  long-term  equity  incentive  awards  for  the  other  Named
Executive  Officers  and  provides  the  Committee  with  justification  for  such  awards.    In  forming  his 
recommendations he considers information provided by the Senior Vice President of Human Resources and 
assessments of individual contributions, achievement of performance objectives and other qualitative factors.  
While the Committee gives great weight to the recommendations of the Chief Executive Officer, it has full
discretion and authority to make the final decision on the salaries, annual incentive awards and long-term 
equity incentive awards as to all of the Named Executive Officers. The Chief Executive Officer does not make
recommendations  concerning  his  own  compensation  and  is  not  present  during  deliberations  and  voting 
regarding his own compensation.

The Chief Executive Officer, Senior Vice President of Human Resources, Chief Financial Officer and 
Chief Legal Officer regularly attend Compensation Committee meetings at the Committee’s request.  The
Senior Vice President of Human Resources typically presents recommendations for program design changes 
and individual pay levels for executive officers (except for his own), taking into consideration individual 
performance of each incumbent, appropriate benchmarking information and issues that may arise from an
accounting, legal and tax perspective.

22

Setting Executive Compensation

Based on the foregoing objectives, we have structured executive compensation to motivate executives

to achieve our business goals and to reward the executives for achieving such goals.   

For the fiscal year ended December 31, 2017, the components of compensation for Named Executive

Officers were:

(cid:131)
(cid:131)
(cid:131)
(cid:131)

base salary; 
annual incentive compensation; 
long-term equity incentive compensation; and
retirement and other benefits (available to all employees). 

The Committee combines these elements, particularly base salary and short and long-term incentives, 
to provide a total compensation package designed to attract highly qualified individuals and provide incentive
to align efforts and motivate executives to deliver company performance that creates shareholder value. The 
total value of the compensation package is weighted towards the variable incentive components. 

At the beginning of 2017, the Compensation Committee established a total target compensation for 
each Named Executive Officer comprised of base pay, annual incentives and long-term incentives (“LTI”). The 
Committee  referred  to  market  data  included  in  Aon  Hewitt’s  Total  Compensation  Measurement  general
industry database which is periodically provided by the Committee’s independent compensation consultant. 
When utilizing the Aon Hewitt data, the Committee focused on pay opportunities at the size-adjusted 50th
percentile of the market for executives holding similar positions.  The Committee considered the data as one of 
the factors in considering an executive’s total target compensation, but also considered other factors such as the 
experience level of the individual, the value of the individual executive to the Company, the individual’s 
position within the Company, existing and prior year awards for the individual and other factors.

In  2017,  the  total  target  compensation  set  at  the  beginning  of  the  year  for  the  Named  Executive 

Officers is set forth in the chart below.  

NEO 

Mr. Campbell 
Mr. Morris 
Mr. Jewell
Mr. Ruble
Mr. Hance 

$

Base Salary y
750,000
409,000
464,000
464,000
374,000

$

Target
Annual
Incentive 
750,000 
306,750 
348,000 
348,000 
280,500 

$

Target
Long-
Term
Incentive
1,500,000
330,000
330,000
330,000
330,000

$

Total Target
Compensation 
p
3,000,000
1,045,750
1,142,000
1,142,000
984,500

Our compensation programs are designed to motivate strong annual and long-term performance. We 
set a majority of total compensation (base salary, annual incentives and long-term incentives) for the Named 
Executive Officers to be “at risk”, meaning that the compensation is earned by meeting annual or long-term 
performance goals or is influenced by stock price. The 2017 compensation elements with “at risk” components
are as follows:

23

(cid:18)(cid:28)(cid:75)

(cid:75)(cid:410)(cid:346)(cid:286)(cid:396)(cid:3)(cid:69)(cid:28)(cid:75)(cid:400)

(cid:62)(cid:381)(cid:374)(cid:336)(cid:882)
(cid:100)(cid:286)(cid:396)(cid:373)(cid:3)
(cid:47)(cid:374)(cid:272)(cid:286)(cid:374)(cid:410)(cid:349)(cid:448)(cid:286)(cid:400)
(cid:1009)(cid:1004)(cid:1081)

(cid:4)(cid:410)(cid:3)(cid:396)(cid:349)(cid:400)(cid:364)(cid:3)

(cid:17)(cid:258)(cid:400)(cid:286)(cid:3)
(cid:94)(cid:258)(cid:367)(cid:258)(cid:396)(cid:455)
(cid:1006)(cid:1009)(cid:1081)

(cid:100)(cid:258)(cid:396)(cid:336)(cid:286)(cid:410)(cid:3)
(cid:17)(cid:381)(cid:374)(cid:437)(cid:400)
(cid:1006)(cid:1009)(cid:1081)

(cid:62)(cid:381)(cid:374)(cid:336)(cid:882)
(cid:100)(cid:286)(cid:396)(cid:373)(cid:3)
(cid:47)(cid:374)(cid:272)(cid:286)(cid:374)(cid:410)(cid:349)(cid:448)(cid:286)(cid:400)
(cid:1007)(cid:1004)(cid:1081)

(cid:100)(cid:258)(cid:396)(cid:336)(cid:286)(cid:410)(cid:3)
(cid:17)(cid:381)(cid:374)(cid:437)(cid:400)
(cid:1007)(cid:1004)(cid:1081)

(cid:17)(cid:258)(cid:400)(cid:286)(cid:3)
(cid:94)(cid:258)(cid:367)(cid:258)(cid:396)(cid:455)
(cid:1008)(cid:1004)(cid:1081)

(cid:4)(cid:410)(cid:3)(cid:396)(cid:349)(cid:400)(cid:364)

The  compensation  that  an  executive  actually  receives  will  differ  from  that  executive’s  target 
compensation for a variety of reasons.  Annual incentive payouts are based on Company performance against 
financial targets and achievement of individual and business objectives.  Compensation realized from long-
term incentive awards is dependent upon stock price increases and stock performance versus peer companies. 

Base Salary 

The objective of base salary is to reflect the base market value of the executive’s role.  It is designed to 
reward core competence in roles that are complex and demanding.  We choose to pay base salary because it is 
required for talent attraction and retention.   

Base salaries for 2017 for the Named Executive Officers were determined for each executive based on 
position and responsibility and by reference to market data.  The Committee also considers factors such as 
internal pay equity, level of experience and qualifications of the individual, scope of responsibilities and future 
potential, goals, succession planning and objectives established for the executive as well as the executive’s past 
performance. The base salaries for the Named Executive Officers for the fiscal year ended December 31, 2017 
are set forth in the “Salary” column of the Summary Compensation Table on page 35 of this Proxy Statement. 

Annual Incentive Compensation 

The objective of our annual cash incentive plan is to focus on attaining specific short-term financial 
and business goals that lead to our long-term success and promote retention of our executive talent. The annual 
cash incentive plan is designed to reward achievement of operating income targets and individual objectives 
important to the Company’s short-term and long-term success. Payments made under the annual incentive 
compensation program to the Named Executive Officers are made in cash and are calculated to a certain 
percentage of the executive’s annual base salary pay as described in more detail below. 

In order to maximize the tax deductibility of these amounts, the Committee set a limitation on the 2017 
short-term incentive payouts for each Named Executive Officer, and in so doing, intended for such payouts to 
meet the definition of qualified performance-based compensation under Section 162(m) of the IRC. In 2017, 
the Compensation Committee determined that the maximum award payable to the CEO would not exceed the 
lesser of 1.5% of 2017 operating income or $10 million, and to each other executive officer would not exceed 
the lesser of 0.75% of 2017 operating income or $10 million. As permitted under Section 162(m) of the IRC, 
the Compensation Committee exercised negative discretion to reduce each executive officer’s annual cash 
incentive award based upon Company and individual performance.  In December 2017, the U.S. tax code was 
amended by the Tax Cuts and Jobs Act of 2017 (“Tax Act”), restricting the availability of tax deductibility for 
executive compensation paid to our NEOs.  The Committee is continuing to assess the impact of the Tax Act 
on our compensation programs.  Payments made under the annual incentive compensation program were made 
in cash, calculated as a percentage of annual base salary as described in more detail below.

24

2017 Target Annual Cash Incentive Plan Opportunity. Each executive’s annual cash incentive plan 

target opportunity for 2017 is shown below and is unchanged from 2016.

Annual Cash Incentive Plan Target Opportunities 

Executive 

Campbell

Jewell, Morris, Ruble, Hance

Total Target Annual Cash 
Incentive Plan Opportunity as
Percentage  
of Base Salary

100% 

75% 

The components of the Annual Incentive Plan for each Named Executive Officer and their weighting 

with respect to the Total Cash Incentive Opportunity are reflected in the chart below.   

Annual Cash Incentive Plan

Executive

Components of Plan 

Campbell, Morris 
and Hance

(1) Corporate Performance

(2) Individual Performance

Ruble and Jewell 

(1) Business-Segment Performance 

-Ruble:  Expedited LTL 

-Jewell:  Truckload Premium and Intermodal

(2) Corporate Performance

(3) Individual Performance

Weighting of 
Total Cash 
Incentive 
Opportunity 

80% 

20% 

50% 

30% 

20% 

Payout  under  each  component  can  range  from  0%  of  target  (when  threshold  performance  is  not 

achieved) to 200% of target (when maximum or performance above target is achieved).

Corporate  Performance  and  Business-Segment  Performance  Operating  Income  Goals.  The
Committee established corporate and business-segment operating income goals for 2017 and corresponding
incentive payments for achievement of such goals. Goals were set to represent four incremental performance 
levels:  low, target, high and stretch.  The target level for operating income generally reflects our internal
business plan at the time the target is established, subject to adjustment to take into account known headwinds 
or tailwinds and other economic conditions.  Low, high and stretch levels are designed to provide a smaller 
award for lower levels of acceptable performance (low) or reward exceptional levels of performance (high and 
stretch). Payout for performance between points is interpolated on a straight-line basis. The Committee retains 
discretion as to the amount of the ultimate short-term incentive to be paid. 

The 2017 operating income goals and corresponding performance levels are noted below.

25

 
 
OOperating Income
CCorporate (1) 

BBusiness-Segment

Low
$94,348 

Target 
$107,769 

High 
$120,318 

Stretch 
$124,804 

FY 2017
Results 
$108,672

% of 
Target 
Payout 
103.9%

- Expedited LTL (2) 

$75,903 

$84,320

$88,303

$90,871

$88,142

148.0%

TLS and Intermodal (3)
- TLS and Intermodal (3)

$19,616 

$23,299 

$29,023 

$30,049 

$15,921 

0.0%

% of Target Payout 

50% 

100%

150% 

200% 

(1) Reflects an increase approved by the Committee in mid-2017 to include the Atlantic acquisition. The target 
represents  a  5.2%  increase  over  adjusted  operating  income  for  2016  (which  excluded  a  $42.4  million 
impairment charge related to the TQI acquisition). 

(2) Target represents a 1% increase from 2016 results and reflects operational headwinds which the Committee 

identified at the time the target was established.

(3) Target represents a 29% increase from 2016 results (which were adjusted to excl

w

ude the impairment charge 

discussed above).

Individual Objectives. Individual personal objectives specific to each executive officer position were 
set  at  the  start  of  the  fiscal year. At the end of the fiscal year, the Chief Executive Officer evaluated the 
performance of the other Named Executive Officers against those personal objectives, taking into account the 
extent to which the goals were met, unforeseen financial, operational and strategic issues of the Company, and 
any  other  information  deemed  relevant.  The  Compensation  Committee  reviewed  and  approved  this
performance evaluation and evaluated the performance of the Chief Executive Officer in a similar manner with 
input from the full Board. Based on the results of this review, the Committee determined the amount of awards, 
if any, made in connection with an executive’s attainment of the executive’s individual objectives. 

aa

2017  Annual  Incentive  Payout. The  Committee  met  in  February 2018 to determine whether the
Company’s  2017  performance  merited  payment  to  the  Named  Executive  Officers  under  the  annual  cash
incentive plan, and, if so, to determine the amount of such incentive awards.  

(cid:120) Corporate Performance Component:  Income from operations was $108.7 million, which resulted in a 

p

p

payout of 103.9% of the total target Corporate Performance annual incentive opportunity.

g

(cid:120) Business-Segment Performance Component:  Expedited LTL’s adjusted income from operations was
$88.1  million,  which  resulted  in  a  payout  of  148%  of  the  target  Business-Segment  Performance
incentive opportunity for Mr. Ruble.  The aggregate performance of TLS and Intermodal did not 
achieve the threshold level of performance, and therefore Mr. Jewell received no payout under the 
Business-Segment Performance Component of the program.

p

(cid:120)

Individual  Performance:    The  Committee  also  considered  performance  against  the  individual
objectives set for the Named Executive Officers.  In 2017, those individual objectives encompassed:  

•

•

•

•

contributions to meeting established corporate and departmental goals;

contributions to succession and talent development initiatives;

continuous improvement of business and functional operations; and

personal development in areas of leadership, planning and teamwork. 

26

After a performance appraisal of each executive officer and a review of their achievement of the
personal goals which had been set for them, Mr. Campbell recommended to the Committee an achievement of 
100% of target for each Named Executive Officer’s personal individual objectives, which they approved.  The 
Compensation Committee evaluated the performance of the Chief Executive Officer in a similar manner, and 
based on its review determined that Mr. Campbell also achieved his personal individual objectives for 2017 at 
target levels. 

The actual awards made to each Named Executive Officer under the Operating Income and Individual

Objectives Component of the annual cash incentive plan are shown in the chart below.

Corporate
Performance
Component

$623,400
254,971
108,472
108,472
233,152

Individual 
Objectives
Component
$150,000
61,350
69,600
69,600
56,100

Business-Unit
Performance
Component 
N/A
N/A
0
257,520
N/A

Total Payout 
Under 2017
Annual Cash 
Incentive Plan

$773,400
316,321
178,072
435,592
289,252

Executive 
Mr. Campbell
Mr. Morris 
Mr. Jewell
Mr. Ruble
Mr. Hance

Long-Term Equity Incentive Awards 

The objective of providing long-term incentives (L

TI) is to focus the Named Executive Officers on
n 
metrics that lead to increased shareholder value over the long term, enhance long-term thinking in general and
d
retain  executives.  Our long-term incentives are specifically designed to reward stock price increase, stock
k 
pperformance relative to industry peer companies and co

ntinued employment.

At the beginning of 2017, the Committee established target values for each Named Executive Officer 
for the total LTI component and made grants consisting of three types of awards: stock options, restricted stock 
and performance shares. There were no changes to the total long-term incentive target value for any of the
Named Executive Officers from 2016 levels. The Committee made grants to Messrs. Campbell, Jewell, Ruble
and Hance consisting of one-third in value each of stock options, restricted stock and performance shares.

The Committee approved the following target long-term incentive awards for the Named Executive

Officers for 2017: 

Executive  
Mr. Campbell
Mr. Morris 
Mr. Jewell
Mr. Ruble
Mr. Hance

2017 Stock 
Option
Grant 
$500,000
110,000
110,000
110,000
110,000

2017
Restricted
Stock Grant 
$500,000
110,000
110,000
110,000
110,000

2017 Target
Performance
Share Grant 
$500,000
110,000
110,000
110,000
110,000

2017 Total 
Long-Term 
Incentive
Award
$1,500,000
330,000
330,000
330,000
330,000

Equity-based awards. The value to the executive of all three components comprising long-term equity 
compensation in 2017 (stock options, restricted stock and performance shares) is impacted by the performance 
of the Company’s stock.  

27

 
• A stock option provides value to the executive only if share price increases.  
• Restricted stock becomes more valuable to the executive if our stock price increases, and the 

•

executive shares in the downside risk of a decline in our stock price.  
The number of performance shares earned, if any, will depend on how the Company’s stock 
performs relative to transportation industry peers.

As it is possible that there will be no payout under the performance shares or value earned under the 
stock options, these awards are completely “at-risk” compensation. This emphasis on at-risk compensation in
the LTI awards accomplishes our goal of creating a pay-for-performance culture at the executive level, while 
striking the appropriate balance between risk, retention and reward.  Each element of the LTI is discussed in 
more detail below. See Change-in-Control Treatment of 2017 Long Term Equity Awards for a discussion of 
the treatment of 2017 long-term incentives upon a change in control. 

Stock Options. A stock option is the right to purchase the Company’s common stock at a fixed price
for a defined period of time.  In 2017, grant sizes of stock options for the Named Executive Officers were
calculated generally by multiplying the target LTI economic value by the weighting assigned to the options 
component and dividing it by the value of a single option determined under the Black-Scholes methodology 
and based on assumptions used for recognizing expense in our financial statements contained in our Annual
Report in accordance with generally accepted accounting principles (“GAAP”).  For the 2017 option grant, the 
grant date fair value was $12.83 per share. 

The exercise price for options was equal to the closing price of our common stock on the date the
option was granted, $47.82. The options vest evenly over a three-year period.  Consistent with option grants to
the Chief Executive Officer over the past four years, options granted to Mr. Campbell in 2017 were subject to a 
financial performance standard whereby vesting was contingent upon the Company’s achievement of pre-
established annual operating income goals within a three-year period.  All of the options granted to the Named 
Executive Officers will expire if not exercised within seven years of the grant date. To the extent not earlier 
vested, these options will vest upon the death or disability of the recipient.

Restricted Stock. A share of restricted stock is a share of the Company’s common stock that is subject 
to vesting requirements based on continued employment.  Restricted stock grant sizes are calculated generally 
by multiplying the target LTI economic value by the weighting assigned to the restricted stock component and 
dividing it by the value of a single share of common stock determined using the estimated grant date fair value.
The  estimated  grant  date  fair  value  of  the  restricted  shares  awarded  to  the  Named  Executive  Officers  in
February 2017 was $47.82, the closing price of the Company’s common stock on the date of grant.  

Shares granted under restricted stock awards are restricted from sale or transfer until vesting occurs,
and restrictions lapse in three equal installments beginning one year after the date of grant.  Dividends are paid 
in cash on a current basis throughout the vesting period.  

Performance Shares. A performance share is the right to receive a share of Company common stock 
based upon the achievement of certain performance criteria. Performance share grant sizes awarded in 2017
were calculated by multiplying the target LTI economic value by the weighting assigned to the performance
share component and dividing it by $56.44, the value of a single performance share on the date of grant 
determined using a Monte Carlo valuation model. 

Awards made to the Named Executive Officers under the Amended and Restated Stock Incentive Plan 
(the “Stock Incentive Plan”) and the 2016 Omnibus Incentive Compensation Plan (the “Omnibus Plan”) for the

28

fiscal year ended December 31, 2017 are set forth in the Grants of Plan-Based Awards for Fiscal 2017 Table 
on page 38 of this Proxy Statement. 

Performance shares are earned on the basis of our Total Shareholder Return (“TSR”) measured over a 
three-year period, relative to the TSR of a peer group of transportation companies.  For performance share
awards made prior to and including 2015, the following 12 companies were included in the TSR peer group:

C.H. Robinson Worldwide, Inc. 

Knight Transportation, Inc.

Con-way, Inc.

Landstar System, Inc. 

Expeditors International of Washington, Inc. 

Old Dominion Freight Line, Inc.

FedEx Corporation 

Hub Group, Inc.

United Parcel Service, Inc. 

UTi Worldwide, Inc.

J.B. Hunt Transport Services, Inc.

Werner Enterprises, Inc.

In 2015, the Committee adjusted the peer group for performance share awards made in 2016 by removing UTi
Worldwide, Inc. and Con-Way, Inc., both of which were acquired in 2015, and adding XPO Logistics, Inc. and 
Roadrunner Transportation Systems, Inc.  No changes were made to the TSR peer group in 2017. 

•
•

TSR reflects price appreciation and reinvestment of dividends.
Share price appreciation is measured as the difference between beginning market price and ending 
market price as follows: 

– Beginning market price equals the average closing price on the 30 trading days immediately 

preceding and including the first day of the performance period. 

– Ending  market  price  equals  the  average  closing  price  on  the  last  30  trading  days  of  the

performance period. 

The actual number of performance shares earned is based on the percentile of our TSR among the 
TSRs of the comparator group companies described above during the three-year performance period.  The
performance  shares  pay  out  in  shares  of  our  common  stock,  shortly  after  the  close  of  the  three-year 
performance period, in a range of 0 percent to 200 percent of the number of performance shares awarded. The
chart set forth below determined the percent of a target award to be paid for grants made in 2017. Payout for 
performance between points is calculated using straight-line interpolation.

Performance Level 
90th percentile or higher 
70th percentile 
50th percentile 
25th percentile
Below 25th percentile

Payout 
g )
(as a % of Target)
(
200% 
150%
100%
50% 
0%

Dividends are not paid on unvested performance shares.  Performance shares vest upon the death or 
disability of the recipient, as well as upon involuntary termination of employment in connection with or within
24 months after the change in control as such term is defined in the Stock Incentive Plan or Omnibus Plan, as
applicable. 

29

2015 Performance Shares. Based on our TSR for the January 2015 to December 2017 performance
period, we ranked at the 18th percentile of our transportation industry peer group.  As a result, no performance 
shares were earned for that period. 

Change-in-Control Treatment of 2017 Long Term Equity Awards

Beginning with long-term incentive grants made in 2016, vesting of such awards upon a change in
control is double-trigger (i.e., not accelerated unless the awards are not assumed or converted by the acquirer or 
in the event there is an involuntary termination of employment in connection with or within 24 months after the 
change in control). 

Upon such change-in-control-related vesting event:

(cid:120)

(cid:120)
(cid:120)

stock options will become fully vested and exercisable and may be exercised within 90 days
thereafter  but  not  beyond  their  expiration  date.    If  the  stock  options  are  cancelled  in  the
change in control transaction, they will become exercisable in full immediately before such
cancellation.  
restricted shares will become fully vested and transferable.
the target number of performance shares will vest or, if greater, the number of performance
shares that would have become vested on the vesting date based on the Company’s TSR 
ranking calculated through the executive’s last day of service.  

Retirement and Other Benefits

Our Named Executive Officers received the same retirement and other benefits as other employees at 
the Company.  We choose to pay these benefits to meet the objective of having a competitive retirement and
benefit package in the marketplace.  Retirement benefits reward employees for saving for their retirement and 
for continued employment.  Welfare benefits such as medical and life insurance reward continued employment. 

All full-time Company employees, including the Named Executive Officers, are entitled to participate
in the 401(k) retirement savings plan.  Under that plan, for each pay period, the Company provides a $0.25 
matching contribution for every dollar an employee elects to defer into the 401(k) plan, limited to elective 
deferrals up to 6% of the employee’s compensation for the pay period. The matching contribution is subject to 
the rules and regulations on maximum contributions by individuals under such a plan.  Matching contributions 
to the Named Executive Officers for the fiscal year ended December 31, 2017 are reflected in the “401(k)
Match” column of the All Other Compensation Table on page 36 of this Proxy Statement.

Additionally,  all  full-time  employees,  including  the  Named  Executive  Officers,  are  eligible  to
participate in the 2005 Employee Stock Purchase Plan (the “ESPP”) upon enrolling in the ESPP during one of 
the established enrollment periods.  Under the terms of the ESPP, eligible employees can purchase shares of 
the Company’s common stock through payroll deduction and lump sum contributions at a discounted price. 
The purchase price for such shares of common stock for each option period, as described in the ESPP, will be
the lower of: (a) 90% of the closing market price on the first trading day of an option period (there are two 
option periods each year—January 1 to June 30 and July 1 to December 31) or; (b) 90% of the closing market 
price on the last trading day of the option period.  Under the ESPP, no employee is permitted to purchase more
than 2,000 shares of the Company’s common stock per option period or shares of common stock having a 
market value of more than $25,000 per calendar year, as calculated under the ESPP.   

30

The  Named  Executive  Officers  are  also  eligible  to  participate  in  the  Company’s  health,  dental,
disability and other insurance plans on the same terms and at the same cost as such plans are available to all 
full-time  employees.  The  Company  does  not  have  a  supplemental  executive  retirement  plan  or  one  that 
provides for the deferral of compensation on a basis that is not tax-qualified.

Severance Arrangements

The Company maintains an employment agreement with Mr. Campbell, which was put in place to
secure his services and provide for certain benefits upon termination of employment, and also to protect the
Company’s  interests  by  imposing  confidentiality,  noncompetition,  non-solicitation  and  other  restrictive
covenants. Under Mr. Campbell’s Employment Agreement dated October 30, 2007, described in detail below, 
if the Company were to terminate Mr. Campbell without “just cause,” then he would be entitled to receive 
(i) his base salary for the longer of one year from the date of termination or the remainder of the then-pending 
term of the Employment Agreement but not to exceed two years; (ii) any unpaid bonus amounts previously 
earned; and (iii) continued insurance coverage for one year from the date of such termination.  In the event of a 
change in control, Mr. Campbell may elect to resign and receive (a) his base salary for one year following the
date of the change of control; and (b) a cash bonus equal to the prior year’s year-end cash bonus, plus any 
unpaid bonus amounts previously earned. The payments due to Mr. Campbell in the event he is terminated 
without “just cause” or following a change in control are set forth in the “Termination without Cause and 
Change of Control” columns of the 2017 Potential Payments upon Termination, Change of Control, Death and 
Disability Table on pages 44 - 45 of this Proxy Statement. 

Our  other  executive  officers  do not have employment contracts, but are covered by an executive
severance and change in control plan (the “Severance Plan”), which became effective January 1, 2013. All 
Named Executive Officers (other than the Chief Executive Officer whose severance is governed by the terms 
of his employment agreement), along with other senior officers, are participants in the Severance Plan. The
objectives of the Severance Plan are to enhance the attraction and retention of executive talent during corporate 
upheaval,  enable  management  to  evaluate  and  support  potential  transactions  that  might  be  beneficial  to 
shareholders  even  though the result would be a change in control of the Company, and obtain important 
corporate  protections  upon  terminations  of  employment.  The  plan  is  designed  to  reward  executives  for 
remaining employed when their prospects for continued employment following a change in control or other 
corporate upheaval may be uncertain.  We chose to adopt the plan to protect shareholder value in such events 
by increasing the possibility of retaining an intact management team. 

The  severance  benefits  available  to  our  Named  Executive Officers  under  the  Severance Plan are
described in more detail under the Section entitled “2017 Potential Payments upon Termination, Change of 
Control, Death or Disability” on pages 43 - 45 of this Proxy Statement and in the table set forth on pages 44 -
45 of that Section.

Tax and Accounting Implications 

The Committee and management consider the accounting and tax effects of various compensation
elements when designing our annual incentive and equity compensation plans and making other compensation 
decisions.  Although the Committee designs the Company’s plans and programs to be tax-efficient and to
minimize compensation expense, these considerations are secondary to meeting the overall objectives of the
executive compensation program. 

Deductibility of Executive Compensation. Section 162(m) of the Internal Revenue Code of 1986, as 
amended  (the  “Code”),  generally  disallows  a  federal  income  tax  deduction  to  public  corporations  for 
compensation greater than $1 million paid for any fiscal year to the corporation’s chief executive officer and to 

31

the three most highly compensated executive officers other than the chief executive officer or chief financial 
officer.    However,  certain  forms  of  performance-based  compensation  are  excluded  from  the  $1  million
deduction limit if specific requirements are met.  It is the policy of the Committee to periodically evaluate the 
qualification of compensation for exclusion from the $1 million deduction limit under Section 162(m) of the
Code, while maintaining flexibility to take actions with respect to compensation that it deems to be in the 
interests of the Company and its shareholders which may not qualify for tax deductibility.

Accounting for Executive Compensation. We account for stock-based compensation in accordance 
with GAAP. Consequently, stock-based compensation cost is measured at the grant date based on the fair value 
of the award in accordance with FASB ASC Topic 718.  We generally recognize stock-based compensation
expense ratably over the vesting period of each award except as required otherwise by FASB ASC Topic 718. 

Other Compensation and Governance Policies  

Risk Management

Our incentive program rewards reasonable risk-taking, accomplished through both program design and 

Committee processes.  

Program design features for Named Executive Officers that mitigate risk include the following:  

• Balanced mix of pay including substantial base salary (fixed compensation) and a balance of annual

(cash) and long-term (equity) incentives; 

Short-term incentive goals tied to financial goals of corporate-level strategic plan; 

• Capped short-term incentives;  
•
• Annual equity-based incentive grants without backdating or repricing;
•
•
• A compensation recoupment or “clawback” policy, as described below. 

Stock ownership guidelines applicable to senior executive officers, as described below;
Prohibition on hedging and pledging Company stock, as described below; and 

Committee processes mitigating risk include:  

• Overall administration of executive plans by the Committee; 
• Reasonable short-term incentive goals; 
•

Financial performance objectives based upon budget objectives that are reviewed and approved by the
Committee and the Board; 
• Avoidance of steep payout cliffs;
• Ongoing and active discussion of the Committee with management regarding process on short-term 

and long-term goals; and  

• Committee authority to pay less than the maximum short-term incentive amount after assessing the 

overall contribution and performance of the executive officers.

Other incentive programs either have similar characteristics or are small in amount.

Stock Ownership Guidelines

The  Company  has  adopted  executive  stock  ownership  and  retention  guidelines  (the  “Ownership
Guidelines”).    These  Ownership  Guidelines  are  applicable  to  executive  officers,  including  the  Named 
Executive  Officers.    Our  Ownership  Guidelines  are  designed  to  increase  executives’ equity stakes in the 
Company  and  to  align  executives’  interests  more  closely  with  those  of  shareholders.    The  Ownership

32

Guidelines require covered executives to own, and hold during his or her tenure with the Company, shares of 
the Company’s common stock sufficient in number to satisfy the relevant amount specified below as a multiple 
of the executive’s annual base salary.  Effective February 6, 2018, these Ownership Guidelines were amended 
to increase the ownership multiples applicable to the Named Executive Officers and other executive officers as
reflected in the chart below:   

Position

Chief Executive Officer 

Presidents, CFO and CLO

All other executive officers 

Value of Common Stock to be Owned
6 times base salary 

3 times base salary 

2 times base salary 

Until the executive achieves the applicable ownership level, he or she is required to retain 50% of the 
net number of shares of common stock acquired through Company-provided stock-based awards, the vesting of 
restricted stock awards, the delivery of shares in settlement of stock units or performance share awards, or the 
delivery of shares to the executive through any other incentive compensation arrangement.  This retention 
requirement applies only to stock-based awards that are granted on or after January 1, 2013.  No retention 
requirement applies under the Ownership Guidelines to shares acquired in excess of the requisite ownership 
level. Shares underlying unexercised stock options and unvested or unearned performance share awards or 
performance units do not count towards the stock ownership guidelines.  Effective February 6, 2018, the
Ownership Guidelines were amended to allow unvested restricted stock and unvested stock units to count 
towards the stock ownership guidelines.

Prohibition Against Hedging and Pledging

The Company’s Insider Trading Policy prohibits executive officers from engaging in any form of 
hedging transaction. In addition, the policy prohibits executive officers from holding Company securities in 
margin accounts and from pledging Company securities as collateral for loans.  The Company believes that 
these policies further align our executives’ interests with those of our shareholders.

Policy on Recoupment of Executive Compensation

The Company has adopted a discretionary incentive compensation clawback policy (the “Recoupment 
Policy”)  that  applies  to  its  executive  officers,  including  the  Named  Executive  Officers, and certain other 
specified  employees.    This  policy  allows  the  Company  to  seek  reimbursement  with  respect  to  incentive 
compensation paid or awarded to executive officers if the executive engaged in fraudulent or illegal conduct to
the material detriment of the Company, or if the executive is terminated for fraudulent or illegal conduct that 
materially  harms  the  business  or  reputation  of  the  Company.    Additionally,  the  Company  can  seek 
reimbursement under the Recoupment Policy if a determination is made that the Company is required to file an 
accounting restatement with the SEC that resulted from either the intentional misconduct of the executive
officer or, regardless of the existence of intentional misconduct, results in a material negative revision of a 
financial or operating measure that was used to determine incentive compensation.  The Recoupment Policy 
allows the Company to recover incentive compensation awarded to the affected executive officers, including, 
but not limited to, bonuses, annual, periodic or long-term cash incentive compensation, stock-based awards and 
the Company stock acquired thereunder, and sale proceeds realized from the sale of Company stock acquired 
through stock-based awards. All actions taken and decisions made relating to the Recoupment Policy are in the 
Committee’s sole and absolute discretion.  The Company expects to update the Recoupment Policy when the
regulations mandated by the Dodd-Frank Wall Street Reform and Consumer Protection Act, as amended, are
implemented by the SEC.

33

Key Provisions of Stock Incentive Plan and Omnibus Plan 

The Company’s Stock Option and Incentive Plan and Omnibus Plan incorporate certain terms and 
procedures that reflect the current compensation philosophy of the Company’s Compensation Committee. 
Specifically, both plans prohibit the re-pricing or cash-out of underwater stock options and SARs without prior 
shareholder approval. They also provide that the taking of certain permitted actions affecting outstanding
awards in the event of a change in control of the Company will be conditioned upon the consummation of the
transaction giving rise to the change in control and will not be taken with respect to any awards that are subject 
to the provisions of Section 409A of the Internal Revenue Code (“Section 409A”) if the action would result in 
a violation of Section 409A.  Finally, awards granted under the Stock Incentive Plan and Omnibus Plan are
made subject to the Recoupment Policy on incentive compensation. 

Compensation Committee Report on Executive Compensation

The information contained in this report shall not be deemed to be “soliciting material” or “filed” with 
the SEC or subject to the liabilities of Section 18 of the Exchange Act, except to the extent that Forward Air 
Corporation specifically incorporates it by reference into a document filed under the Securities Act of 1933, as 
amended, or the Exchange Act. The Compensation Committee of the Company has reviewed and discussed the 
Compensation Discussion and Analysis required by Item 402(b) of Regulation S-K with management and,
based on such review and discussions, the Compensation Committee recommended to the Board that the
Compensation Discussion and Analysis be included in this Proxy Statement and incorporated by reference into 
the Form 10-K filed with the SEC. 

Submitted by:
C. John Langley, Chairman
Ronald W. Allen 
R. Craig Carlock 
Javier A. Palomarez 
The Compensation Committee of the Board of 
Directors

34

EXECUTIVE COMPENSATION

Summary Compensation Table  

The following table shows the compensation earned in 2017, 2016 and 2015 by the Named Executive

Officers.

Name & 
Principal Position 

Year 

Salary 
($)

Stock 
Award(s)
($) (1) 

Option 
Award(s)
($) (2)

Payments 
Under 
Non-Equity 
Incentive 
Plan
Compensation 
($) (3)

All Other 
Compensation 
($) (4) 

Total

Bruce A. Campbell
Chairman, President 
and Chief Executive 
Officer 

Michael J. Morris
Senior Vice
President and Chief 
Financial Officer 

Matthew J. Jewell 
President - Logistics 
Services

Chris C. Ruble 
President - 
Expedited Services 

Michael L. Hance
Senior Vice 
President, Chief 
Legal Officer and 
Secretary 

$ 

2017 
2016 
2015 

$ 

750,000
750,000
620,999

$ 

1,000,000 
1,000,000 
1,166,580 

$ 

500,000 
500,000 
333,332 

$ 

773,400 
450,000 
378,836 

$ 

17,064 
14,229
21,350

3,040,464
2,714,229
2,521,097

2017 
2016 
2015 

2017 
2016 
2015 

2017 
2016 
2015 

2017 
2016 
2015 

409,000 
197,308 
-

464,000
450,000
413,240

464,000
450,000
414,072

374,000
360,000
334,200

220,000 
330,000 
-

220,000
220,000
219,993

220,000
220,000
219,993

220,000
220,000
219,993

110,000 
- 
- 

110,000
110,000
109,997

110,000
110,000
109,997

110,000
110,000
109,997

316,321 
171,000 
- 

178,072
118,125
210,322

435,592
244,278
210,657

289,252
162,000
178,439

107,088 
55,234 
-

1,162,409 
753,542
-

7,082
6,723
14,377

7,642
7,283
15,759

7,642
8,910
17,722

979,154
904,848
967,929

1,237,234 
1,031,561 
970,478

1,000,894 
860,910
860,351

(1) Represents the aggregate grant date fair value of non-vested restricted share and performance share awards. The fair values of 
these awards were determined in accordance with FASB ASC Topic 718. The awards for which the aggregate grant date fair 
value is shown in this table include the awards described in the Grants of Plan-Based Awards for Fiscal 2017 Table on page 38
of this Proxy Statement. The assumptions used in determining the grant date fair values of these awards are set forth in the notes
to the Company’s consolidated financial statements, which are included in our Annual Report on Form 10-K for the year ended 
December 31, 2017, filed with the SEC. 

(2) Represents the aggregate grant date fair value of stock option awards. The fair values of these awards were determined in
accordance with FASB ASC Topic 718. The awards for which the aggregate grant date fair value is shown in this table include 
the awards described in the Grants of Plan-Based Awards for Fiscal 2017 Table on page 38 of this Proxy Statement. The
assumptions  used  in  determining  the  grant  date  fair  values  of  these  awards  are  set  forth  in  the  notes  to  the  Company’s 
consolidated financial statements, which are included in our Annual Report on Form 10-K for the year ended December 31, 
2017, filed with the SEC. 

(3) Represents cash incentives earned under the 2017 Annual Cash Incentive Plan. 
(4)

See the All Other Compensation Table on page 36 of this Proxy Statement for additional information. 

35

 
All Other Compensation Table

The following table shows the components of “all other compensation” earned in 2017, 2016 and 2015

by the Named Executive Officers. 

Name & 
Principal Position 

Year 

Total All Other 
(1)

Car 
Allowance &
Commuting 
Expenses (2) 

401(k)
Match (3) 

Dividends (4) 

Long-term Disability 
Insurance (5)

Bruce A.
Campbell 
Chairman, 
President 
and Chief 
Executive Officer 

Michael J. Morris 
Senior Vice 
President and 
Chief Financial 
Officer 

Matthew J. Jewell
President -
Logistics Services

Chris C. Ruble
President - 
Expedited Services

Michael L. Hance 
Senior Vice 
President, Chief 
Legal Officer and 
Secretary 

$

2017
2016
2015

$ 

17,064 
14,229
21,350

$

-
- 
9,000

$

4,050 
3,975 
4,402 

$

12,168 
9,408
7,102

2017
2016
2015

2017
2016
2015

2017
2016
2015

2017 
2016 
2015 

107,088
55,234
- 

7,082
6,723
14,377

7,642
7,283
15,759

7,642 
8,910 
17,722 

-
-
-

-
-
9,000

-
-
9,000 

-
1,827
10,690 

1,717 
1,717 
-

3,415 
3,415 
2,188 

3,975
3,975
3,570

3,975
3,975
4,435

4,439 
2,065 
-

2,821 
2,462 
2,343 

2,821
2,462
2,343

2,821 
2,262 
1,751 

846
846 
846 

846 
846 
-

846
846
846

846 
846 
846 

846 
846 
846 

(1) With respect to Mr. Morris only, this amount includes $13,646 in mortgage assistance, $53,850 in closing costs and $32,590 in 

(2)

tax gross-up for relocation expense reimbursement. 
In 2016, the Company provided reimbursement of certain commuting expenses plus, in 2015, a $9,000 annual car allowance to
officers.
The amount shown represents the Company’s contributions to the 401(k) Plan.  

(3)
(4) Represents dividend payments during 2017 on all non-vested restricted shares held by the executive.  These dividend payments

are nonforfeitable.

(5) Represents premiums paid by the Company for long-term disability insurance for officers.

36

 
CEO Pay Ratio 

As required by Section 953(b) of the Dodd-Frank Wall Street Reform and Consumer Protection Act,
and Item 402(u) of Regulation S-K, we are providing the following information about the relationship of the
annual total compensation of our employees and the annual total compensation of Mr. Bruce A. Campbell, our 
Chief Executive Officer (our “CEO”).  The pay ratio included in this information is a reasonable estimate
calculated in a manner consistent with Item 402(u) of Regulation S-K. 

For 2017, our last completed fiscal year:

(cid:120)

(cid:120)

the median of the annual total compensation of all employees (other than our CEO) was
$37,352; and

the annual total compensation of our CEO, as reported in the Summary Compensation
Table included in this proxy statement, was $3,040,464.

Based on this information, for 2017, the ratio of the annual total compensation of our CEO, to the total

compensation of the median employee was 81 to 1.

To identify the median employee as well as to determine the annual total compensation of our median 

employee and our CEO, we took the following steps:

(cid:120) We determined that as of December 31, 2017, our employee population consisted of 4,811
individuals (including full-time and part-time employees, other than our CEO) working at our 
parent company and consolidated subsidiaries in the United States and Canada.  Of these
individuals, 15 employees were located in Canada. As permitted by SEC rules, we excluded
the  Canadian  employees,  who  represent  0.31%  of  our  employee  population.  We  then 
identified our “median employee” based on our United States employee population of 4,796.

(cid:120) We identified  the  “median  employee”  by  examining  2017 total cash compensation.  For 
purposes  of  determining  total  cash  compensation,  we  included  base  salary,  incentive
compensation,  401(k)  match  and  overtime  pay,  as  reflected  in  our  payroll  records.    As 
permitted by SEC rules, we annualized the total cash compensation of all individuals who 
were employed as of December 31, 2017.

(cid:120) We identified our median employee using this compensation measure, which was consistently 

applied to all our employees included in the calculation.   

Once we identified our median employee, we combined all of the elements of such employee’s compensation 
for  2017  in  accordance with the requirements of Item 402(c)(2)(x) of Regulation S-K.  The annual total
compensation for our median employee for 2017 was $37,352.  We compared this amount to the annual total 
compensation of our CEO, as disclosed in the 2017 Summary Compensation Table included in this proxy 
statement. 

37

Grants of Plan-Based Awards for Fiscal 2017

The following table shows the plan-based awards granted to the Named Executive Officers in 

2017. 

Estimated Future Payouts Under Non-Equity 
Incentive Plan Awards

Estimated Future Shares to be
Issued Under Equity Incentive Plan
Awards (1) 

Name

Grant Date 

Threshold ($) 

Target ($) 

Maximum ($) 

Threshold 

Target  Maximum 

Bruce A. Campbell 
Chairman, President 
and Chief Executive
Officer 

Michael J. Morris
Senior Vice 
President and 
Chief Financial 
Officer 

Matthew J. Jewell
President - Logistics   
Services 

Chris C. Ruble 
President -  
Expedited Services 

Michael L. Hance 
Senior Vice
President, Chief 
Legal Officer and 
Secretary 

2/6/2017 
2/6/2017
2/6/2017
2/6/2017

2/6/2017
2/6/2017
2/6/2017
2/6/2017

2/6/2017
2/6/2017
2/6/2017
2/6/2017

2/6/2017
2/6/2017
2/6/2017
2/6/2017

2/6/2017
2/6/2017
2/6/2017
2/6/2017

$                    - 

$     750,000 

$      1,500,000 

4,430 

8,859 

17,718

- 

306,750 

613,500

975 

1,949 

3,898 

- 

348,000 

928,000

975 

1,949 

3,898 

- 

348,000 

928,000 

975 

1,949 

3,898

- 

280,500 

748,000 

975 

1,949 

3,898 

All Other 
Stock 
Awards; 
Numbers of 
Stock 
(2), (4)

All Other 
Option 
Awards; 
Numbers of 
Securities
Underlying 
Options
(3), (4)

Exercise
or Base 
Price of 
Option 
Awards
(5) 

Grant Date 
Fair Value of 
Stock and
Option 
Awards

10,456 

2,300 

2,300 

2,300 

2,300 

41,355 

$   47.82 

$       500,000 
500,000 
500,000

9,098 

47.82 

9,098 

47.82 

9,098 

47.82 

9,098 

47.82 

110,000 
110,000 
110,000

110,000
110,000 
110,000 

110,000 
110,000 
110,000 

110,000
110,000 
110,000 

(1) Represents performance share awards granted under the Stock Incentive Plan and the Omnibus Plan.  The performance shares 
cliff vest after the close of the three-year performance period that ends December 31, 2018 and the number of shares that vest 
will be based on the TSR of Forward Air Corporation stock compared to the TSR of a determined peer group.  See pages 28 -
30 of this Proxy Statement for additional information. 

(2) Represents non-vested restricted shares granted under the Stock Incentive Plan and the Omnibus Plan, or in the case of Mr. 

Morris, only the Omnibus Plan.

(3) Represents stock options granted under the Stock Incentive Plan and the Omnibus Plan. 
(4)
(5)

Each grant vests equally over a three-year period with the first vesting occurring on the one-year anniversary of the grant date. 
In accordance with the provisions of the Stock Incentive Plan and the Omnibus Plan the exercise price of stock option grants
is set using the closing market price on the day of grant. In the event that there is no public trading of the Company’s common
stock on the date of stock option grant, the exercise price will be the closing price on the most recent, prior date that the 
Company’s common stock was traded.

38

Employment Agreement with Bruce A. Campbell

There  is  an  Employment  Agreement  between  Bruce  A.  Campbell  and  the  Company,  which  was 
October 30, 2007
effective October 30, 2007. This Employment Agreement was amended in December of 2008 to the extent 
necessary to make the Agreement comply with Section 409A of the Internal Revenue Code and the Treasury 
regulations  promulgated  under  that  section,  which  relate  to  nonqualified  deferred  compensation.  The
Employment Agreement was subsequently amended in February of 2009 to extend the term of the Agreement 
to December 31, 2012. (The Employment Agreement and all amendments thereto are referred to collectively as
the “Employment Agreement.”)  The term of the Employment Agreement automatically extends for additional 
one-year terms thereafter unless the Board or Mr. Campbell provide prior notice of non-renewal at least six 
months before the expiration of the then-pending term. 

Under the Employment Agreement, Mr. Campbell is entitled to receive an annual base salary of not 
less  than  $500,000,  subject  to  adjustment  annually  in  the  discretion  of the Committee.  Mr. Campbell is 
eligible under the Employment Agreement to receive an annual year-end cash bonus dependent upon the
achievement of performance objectives by Mr. Campbell and the Company as established by the Committee.  
The Employment Agreement provides that this year-end bonus may be paid in one or more installments, on or 
after December 1 of the measurement year but no later than March 15 of the following year.  The Employment 
Agreement further provides that Mr. Campbell will be entitled to the same fringe benefits as are generally 
available to the Company’s executive officers.

While the Company does not have employment agreements with any of its other Named Executive 
Officers, the Company did adopt an executive severance and change in control plan, which became effective 
January  1,  2013,  that  provides  for  certain  payments  to  its  Named  Executive  Officers  in  the  event  of  a 
termination or a change in control.  This plan is discussed in greater detail on pages 43 - 45 of this Proxy 
Statement under a Section entitled “2017 Potential Payments upon Termination, Change of Control, Death or 
Disability.” 

Securities Authorized for Issuance Under Equity Compensation Plans

The following table provides information as of December 31, 2017 with respect to shares of our 
Common Stock that may be issued under the following existing equity compensation plans:  the 1999 Stock 
Option and Incentive Plan (the “1999 Plan”), the Stock Incentive Plan, the Omnibus Plan, the Non-Employee 
Director Stock Option Plan (the “NED Plan”), the 2000 Non-Employee Director Award (the “2000 NED
Award”), the ESPP and the Amended Plan.  Our shareholders have approved each of these plans.  

Equity Compensation Plan Information 

Number of Securities to 
be Issued upon Exercise
or Vesting of 
Outstanding/Unvested
Shares, Options,
Warrants and Rights 

746,785

Weighted-Average 
Exercise Price of 
Outstanding
Options, Warrants 
and Rights 
(1) 
$                           45

Number of Securities
Remaining Available
for Future Issuance
Under Equity
Compensation Plans
(2)

3,091,167

--
746,785

-- 
$                           45

-- 
3,091,167

Plan Category

Equity  Compensation  Plans  Approved  by
y 
Shareholders
Equity Compensation Plans Not Approved by 
Shareholders 
Total 

(1)

Excludes purchase rights accruing under the ESPP, which has an original shareholder-approved reserve of 500,000 shares. 

39

 
 
 
 
Under the ESPP, each eligible employee may purchase up to 2,000 shares of Common Stock at semi-annual intervals each
year at a purchase price per share equal to 90.0% of the lower of the fair market value of the Common Stock at the close of 
(i) the first trading day of an option period or (ii) the last trading day of an option period. 
r
Includes shares available for future issuance under the ESPP.  As of December 31, 2017, an aggregate of 371,850 shares of 
Common Stock were available for issuance under the ESPP.  

(2) 

40

Outstanding Equity Awards at Fiscal Year-End 

The following table shows information about outstanding equity awards at December 31, 2017. 

 Option Awards  

 Stock Awards 

 Number of Securities 
Underlying 
Unexercised Options
(#) Exercisable  

 Number of 
Securities 
Underlying 
Unexercised Options
(#) Unexercisable 
(1)  

Name 

Bruce A. Campbell
Chairman, President and
Chief Executive Officer 

Michael J. Morris 
Senior Vice President,  
Chief Financial Officer and 
Treasurer 

Matthew J. Jewell 
President - 
Logistics Services  

Chris C. Ruble
President - 
Expedited Services 

Michael L. Hance 
Senior Vice President, 
Chief Legal Officer and  
Secretary 

25,940 
24,486 
22,271 
13,831 
14,211 

- 
- 

8,560 
8,080 
7,349 
4,564 
3,127 

- 
- 
- 

4,669 
4,407 
4,009 
4,564 
3,127 

 Number
of Shares
of Stock 
That 
Have Not
Vested 
(1)  

 Market 
Value of 
Shares of 
Stock That
Have Not 
Vested (2) 

 Option 
Expiration
Date 

 Equity
Incentive
Plan 
Awards: 
Number of 
Unearned 
Shares
That Have 
Not Vested 
(3) 

 Equity
Incentive 
Plan 
Awards: 
Market
Value of 
Unearned 
Shares That 
Have Not
Vested (2)  

2/7/19 
2/7/20 
2/6/21 
2/9/22 
2/8/23
2/6/24

2/6/24
-

2/7/19 
2/7/20 
2/6/21 
2/9/22 
2/8/23 
2/6/24

2/9/22 
2/8/23 
2/6/24 

2/7/19 
2/7/20 
2/6/21 
2/9/22 
2/8/23 
2/6/24

20,280 

$1,164,883 

63,010 

$3,619,294

7,398

424,941 

3,898

223,901 

4,702 

270,083 

11,682 

671,014 

4,702 

270,083 

11,682 

671,014

4,702 

270,083 

11,682 

671,014 

 Option
Exercise
Price ($) 
$36.55
37.14
42.48
50.71 
43.67 
47.82 

 Option 
Grant Date  
2/7/12 
2/7/13 
2/6/14 
2/9/15 
2/8/16 
2/6/17 

- 
-
-
6,915 
28,421 
41,355 

9,098 
- 

47.82 
- 

2/6/17 
- 

-
-
-
2,282 
6,252 
9,098 

2,282 
6,252 
9,098 

-
-
-
2,282 
6,252 
9,098 

36.55
37.14
42.48
50.71 
43.67 
47.82 

50.71 
43.67 
47.82 

36.55
37.14
42.48
50.71 
43.67 
47.82 

2/7/12 
2/7/13 
2/6/14 
2/9/15 
2/8/16 
2/6/17 

2/9/15 
2/8/16 
2/6/17 

2/7/12 
2/7/13 
2/6/14 
2/9/15 
2/8/16 
2/6/17 

(1) Each grant vests equally over a three-year period with the first vesting occurring on the one-year anniversary of the grant date.  
(2) The market value is based on the closing price of the Company’s common stock on Nasdaq on December 29, 2017 of $57.44.
(3) Represents performance share awards granted under the Stock Incentive Plan and the Omnibus Plan.  The performance shares cliff 
vest after the close of their respective three-year performance periods.  The number of shares that vest will be based on the TSR of 
Forward Air Corporation stock compared to the TSR of a determined peer group.  See pages 28 - 30 of this Proxy Statement for 
additional information.  Shares presented represent the maximum available award.  As to date, the Company’s TSR performance under 
existing awards would result in payouts ranging from target to maximum payout.

41

Option Exercises and Stock Vested 

The following table shows information about options exercised or shares acquired on vesting during

2017.

 Option Awards 

Stock Awards

Number 
of Shares 
Acquired
Upon
Exercise
(#)

Value
Realized
Upon
Exercise  
($) (1)

Number of 
Shares 
Acquired
Upon
Vesting (#)

Value Realized
Upon Vesting  
($) (1)

37,037 

$ 

864,279

8,623 

$ 

411,923

- 

- 

2,550 

133,187 

12,222 

292,131

2,426 

116,365

33,115

525,741

2,426

116,365

6,666

151,274 

2,034

97,619 

Name

Bruce A. Campbell 
Chairman, President and
Chief Executive Officer 

Michael J. Morris 
Senior Vice President and 
Chief Financial Officer 

Matthew J. Jewell 
President – Logistics
Services

Chris C. Ruble
President – Expedited
Services

Michael L. Hance 
Senior Vice President,  
Chief Legal Officer and 
Secretary 

(1) The value realized upon exercise or vesting is based on the current market price on the date of exercise or vesting. 

42

 
 
2017 Potential Payments Upon Termination, Change of Control, Death or Disability

Under the Employment Agreement with Mr. Campbell, the Company may terminate Mr. Campbell’s
employment  at  any  time  with  or  without  “just  cause,”  as  defined  in  the  Employment  Agreement.    If  the 
Company should terminate Mr. Campbell without “just cause,” he would be entitled to receive (i) his base 
salary for the longer of one year from the date of termination or the remainder of the then-pending term of the
Employment Agreement but not to exceed two years; (ii) any unpaid bonus amounts previously earned; and 
(iii) continued insurance coverage for one year from the date of such termination.  Mr. Campbell would not be 
entitled to any unearned salary, bonus or other benefits if the Company were to terminate him for “just cause.” 

Mr. Campbell also may terminate the Employment Agreement at any time; however, he would not be
entitled  to  any  unearned  salary,  bonus  or  other  benefits  (unless  he  is  otherwise  providing  services  to  the
Company  in  some  capacity)  if  he  does  so  absent  circumstances  resulting  from  a  “change  of  control”  or 
“material change in duties,” each defined in the Employment Agreement.  In the event of a “change of control”
or “material change in duties,” Mr. Campbell would have two alternatives.  Mr. Campbell may resign and
receive (i) his base salary for one year following the date of the “change of control” or “material change in 
duties,”  (ii)  a  cash  bonus  equal  to  the  prior  year’s  year-end  cash  bonus,  plus  any  unpaid  bonus  amounts 
previously earned; (iii) any other payments due, including, among others, accrued and unpaid vacation pay; (iv) 
immediate  acceleration  of  any  stock  options  which  are not then exercisable; and (v) continued insurance
coverage  for  one  year  following  the  date  of  the  “change  of  control”  or  “material  change  in  duties.” 
Alternatively, Mr. Campbell could continue to serve as President and Chief Executive Officer of the Company 
for  the  duration  of  the  term  of  the  Employment  Agreement  or  until  he  or  the  Company  terminates  the
Employment Agreement. The Employment Agreement also contains non-competition and non-solicitation
provisions which apply during his employment and for a period of thirty-six (36) months following termination
of his employment. 

tive Officer)

Under the Severance Plan, which is applicable to selected employees of the Company, including the 
n, which is applicable to selected employees of the Company, including the
, each participant would receive severance 
NNamed Executive Officers (other than its Chief Execu
benefits in the event his or her employment is terminated in certain circumstances.  Under the Severance Plan,
a participant would receive severance benefits if their employment is involuntarily terminated by the Company 
(other than for cause or upon death or disability, as those terms are defined in the Severance Plan) or in the
event the participant voluntarily terminates their employment for good reason (as defined in the Severance
Plan).  The  circumstances  that  permit  a  participant  to  terminate  employment  for  good  reason  and  receive 
severance  benefits  after  a  change  in  control  differ from  the  more  limited  circumstances  that  permit  a 
termination  of  employment  for  good  reason  prior  to  or  absent  a  change  in  control.  Generally,  eligible 
participants  would  be  entitled  to  the  severance  benefits  included  in  the  chart  below  upon  an  involuntary 
termination of their employment, in addition to any accrued obligations (such as unpaid salary through the
termination date) and vested amounts to which they may be entitled under the Company’s benefit plans: 

r

General Severance Upon Involuntary
Termination Absent a Change in Control 

(cid:120)

(cid:120)

a  lump  sum  severance  payment  in  an
amount equal to one year of the participant’s
annualized base salary 

a  pro-rata  annual  incentive  for  the  fiscal
year in which the termination occurs based on
actual performance results

Severance Upon Involuntary Termination 
Within Two Years after a Change in 
Control

(cid:120)

(cid:120)

a  lump  sum  severance  payment  in  an
amount equal to two times the participant’s
annualized base salary 

a pro-rata target annual incentive for the
fiscal year in which the termination occurs

43

 
 
 
 
(cid:120)

(cid:120)

a lump sum healthcare assistance payment
t 
in an amount equal to the excess of the monthly
y 
COBRA  premium  to  provide  the  group
medical,  dental,  vision,  and/or  prescription
n 
drug  plan  benefits  the  participant  had  been
receiving  before  the  termination  above  the
monthly premium payable by active employees
under  the  Company’s  healthcare  plan  for
r 
similar coverage, multiplied by 12 months  

a 

lump  sum  healthcare  assistance
payment in an amount equal to the excess
of  the  monthly  COBRA  premium  to
provide the group medical, dental, vision,
and/or prescription drug plan benefits the
participant  had  been  receiving  before  the
termination  above  the  monthly  premium
m 
payable  by  active  employees  under  the
Company’s  healthcare  plan  for  similar
r 
coverage, multiplied by 24 months  

(cid:120)

access  to  up  to  $20,000  of  employer-paid 
outplacement services for 12 months following 
termination 

(cid:120)

access  to  up  to  $20,000  of  employer-
paid outplacement services for 12 months
following termination

A  condition  in  the  Severance  Plan  is  the  execution  of  a  non-competition  and  non-solicitation
agreement  with  respect  to  the  Company’s  employees  and  customers  for  a  specified  period  following  the
termination of employment. In addition, any severance benefits payable under the Severance Plan are subject to
the execution by the participant of a general release of claims against the Company and certain affiliated 
persons and entities. The Severance Plan does not provide for any tax gross-up payments to participants. 

In addition to the benefits available under the Severance Plan, all of the Named Executive Officers are
eligible to receive certain other benefits in the event of specific termination of employment, including as a 
consequence  of  a  change  in  control.  Under  the  Company’s  Annual  Incentive  Plan,  any  unpaid  incentive
amounts previously earned under this plan would be payable to any Named Executive Officer terminated 
without cause. Under the Stock Incentive Plan, any non-vested restricted shares, options or other forms of 
equity-based compensation granted prior to 2017 will vest upon a “Change in Control.”  Beginning with long-
term incentive grants made in 2017 made pursuant to either the Stock Incentive Plan or Omnibus Plan, vesting
of such awards upon a change in control is double-trigger (i.e., not accelerated unless the awards are not 
assumed or converted by the acquirer or in the event there is an involuntary termination of employment in 
connection with or within 24 months after the change in control).

tt

The following table shows the estimated benefits payable to each Named Executive Officer in the
event of termination of employment or change of control of the Company.  The amounts shown assume that a 
termination of employment or a change of control occurs on December 31, 2017.  The amounts do not include 
payments  or  benefits  provided  under  insurance  or  other  plans  that  are  generally  available  to  all  full-time 
employees.

Name 

Bruce A. Campbell

Employment Agreement 

Stock Incentive Plan & Omnibus Plan 

Total 

Termination 
without Cause
($) (1) 

Death and 
Disability
($) (2)

Change of Control 
($) (3) (4) 

  $

  $

1,540,925  $

1,540,925 $

- 

9,189,308

1,540,925

$

10,730,233 $

1,973,400

9,189,308

11,162,708

44

 
 
 
 
    
  
Michael J. Morris (5) 

Omnibus Plan 

Matthew J. Jewell (5)

Stock Incentive Plan & Omnibus Plan 

Chris C. Ruble (5) 

Stock Incentive Plan & Omnibus Plan 

Michael L. Hance (5) 

Stock Incentive Plan & Omnibus Plan 

- 

- 

- 

- 

1,171,431

1,171,431

1,953,879

1,953,879

1,953,879

1,953,879

1,953,879

1,953,879

t

(1) The Company entered into an Employment Agreement with Bruce Campbell effective October 30, 2007 which has been
subsequently  amended  to  extend  the  term  of  the  Employment  Agreement  to  December  31,  2012  with  one-year  annual
extensions thereafter absent a notice of non-renewal by the Company or Mr. Campbell. Under this Agreement, Mr. Campbell
is entitled upon termination without “just cause” (as defined in the Agreement) to payment of his base salary for the longer of
one (1) year, or the remainder of the Agreement term, payment of any bonus previously earned but unpaid, and one (1) year of 
health insurance continuation. Mr. Campbell is not entitled to any of these payments/benefits if he is terminated with “just 
cause” or he voluntarily resigns without a “Change in Control” or “Material Change in Duties,” as such terms are defined in 
the Agreement. The Company does not have employment agreements with any of its other Named Executive Officers.
(2)  Under his Employment Agreement, upon termination due to his disability or death, Mr. Campbell (or his spouse or estate in 
the  event  of  death)  is  entitled  to  the  same  payments/benefits  that  Mr.  Campbell  is  entitled to  receive  in  the  event  of  a 
termination without “just cause;” however, in the event of termination due to death, all such payments owed shall be made in a 
lump sum payment within 60 days of his death.

(3)  Under his Employment Agreement, upon a Change in Control (as defined in the Agreement), Mr. Campbell is entitled to 
payment of his base salary for one (1) year payable over the course of the twelve (12) months following the Change in
Control, payment of any bonus previously earned but unpaid, payment of an amount equal to the prior-year’s year-end bonus 
and one (1) year continuation of health insurance. The amounts in the Stock Incentive Plan and Omnibus Plan rows for death, 
disability and Change in Control reflect unvested option awards detailed in the “Outstanding Equity Awards at Fiscal Year-
End” table on page 41, multiplied by the excess, if any, of the market price of our common stock on December 29, 2017 
($57.44) over the exercise price listed in the same table. 
Beginning with long-term incentive grants made in 2017 made
 pursuant to either the Stock Incentive Plan or Omnibus Plan, 
vesting of such awards upon a change in control is double-trigger (i.e., not accelerated unless the awards are not assumed or 
converted by the acquirer or in the event there is an involuntary termination of employment in connection with or within 24
months after the change in control).

(4) 

(5)  The  Severance  Plan  provides  for  the  payment  of  severance  benefits  to  participants  in the  event  their  employment  is
er than for cause or upon death or disability, as defined by the Severance Plan)
involuntarily terminated by the Company (oth
or by the participant for good reason (as defined in the Severa
aa
nce Plan) (collectively, “Involuntary Terminations”). Assuming
g
a December 31, 2017, involuntary termination, under the Severance Plan the above officers, other than the Chief Executive
upon an Involuntary Termination, in addition to any accrued
d 
Officer, would be entitled to the following severance benefits
obligation and vested amounts to which they may be entitled under the Company’s benefit plans:

45

 
 
 
 
 
   
 
 
Name  

Michael J. Morris 

Unpaid 
Annual 
Incentive 
(i)

Salary &
Incentive 
(ii) 

Healthcare 
(iii) 

Placement 
Services  
(iv)

Total
Severance 

Termination without Cause 

$ 

316,321 

$ 

409,000 

$

Change of Control 

316,321

1,431,500

19,528 

39,056 

$

20,000 

20,000

$

764,849 

1,806,877 

Matthew J. Jewell 

Termination without Cause 

Change of Control 

Chris C. Ruble 

Termination without Cause

Change of Control 

Michael L. Hance 

Termination without Cause

Change of Control 

178,072

178,072 

464,000 

1,624,000

435,592 

435,592 

464,000 

1,624,000

289,252

289,252

374,000 

1,309,000

19,528 

39,056 

18,729 

37,458 

19,377 

38,754 

20,000

20,000

20,000

20,000

20,000

20,000

681,600 

1,861,128

938,321 

2,117,050

702,629 

1,657,006 

i.
ii.

iii.

iv.

Represents unpaid cash incentives earned under the 2017 annual Cash Incentive Plan as of December 31, 2017.
Participants are entitled to a lump sum severance payment in an amount equal to the participant’s annualized base salary in 
effect on his or her termination date if the termination date is prior to or absent a Change in Control, or equal to two times
the sum of the participant’s base salary and target annual incentive (each determined as of the terminatio
n date) if the 
termination date is on or within two years following a Change in Control. 
Participants are entitled to a lump sum healthcare assistance payment in an amount equal to the excess of the monthly 
COBRA premium to provide the group medical, dental, vision, and/or prescription drug plan benefits the participant had 
been  receiving  before  termination  above  the  monthly  premium  payable  by  active  employees  under  the  Company’s 
healthcare plan for similar coverage, multiplied by 12 months if the termination date is prior to or absent a Change in 
Control, or by 24 months if the termination date is on or within two years following a Change in Control. 
Participants  are  entitled  to  access to up to $20,000 of employer-paid outplacement services for 12 months following 
termination.

f

46

 
 
 
 
 
Audit Committee Report

The Audit Committee oversees the Company’s financial reporting process on behalf of the Board.
Management has the primary responsibility for the financial statements and the reporting process, including the
systems of internal controls.  In fulfilling its oversight responsibilities, the Audit Committee reviewed the 
audited financial statements in the 2017 Annual Report with management and the Company’s independent 
registered public accounting firm, Ernst & Young LLP, including a discussion of the quality, not just the 
acceptability,  of  the  accounting  principles,  the  reasonableness  of  significant  judgments  and  the  clarity  of 
disclosures in the financial statements.  The Audit Committee’s function is more fully described in its charter,
which 
the  Company’s  website, 
Investors—Governance 
www.forwardaircorp.com.

is  available 

link  on 

through 

the 

The  Audit  Committee  reviews  the  charter  on  an  annual  basis.    The  Board  annually  reviews  the
definition of independence under Nasdaq’s listing standards for audit committee members and has determined 
that each member of the Committee meets that standard.

tt

Management is responsible for the preparation, presentation and integrity of the Company’s financial
statements, accounting and financial reporting principles, internal controls and procedures designed to ensure 
compliance  with  accounting  standards,  and  applicable  laws  and  regulations.    Ernst  &  Young  LLP  is
responsible for performing an independent audit and reporting on the consolidated financial statements of the 
Company and its subsidiaries and the effectiveness of the Company’s internal controls over financial reporting.  

The Audit Committee has been updated quarterly on management’s process to assess the adequacy of 
the  Company’s  system  of  internal  controls  over  financial  reporting,  the  framework  used  to  make  the 
assessment,  and  management’s  conclusions  on  the  effectiveness  of  the  Company’s  internal  controls  over 
financial reporting. The Audit Committee has also discussed with representatives of Ernst & Young LLP the
Company’s internal control assessment process and the firm’s audit of the Company’s system of internal 
controls over financial reporting.  

The Audit Committee has reviewed and discussed the audited financial statements of the Company for 
the fiscal year ended December 31, 2017 with the Company’s management and has discussed with Ernst &
Young LLP the matters required to be discussed by the Statement on Auditing Standard No. 1301, as amended,
and as adopted by the Public Company Accounting Oversight Board (“PCAOB”). The Audit Committee also 
discussed with Ernst & Young LLP its independence from management and the Company, and received Ernst 
& Young LLP’s written disclosures and letter pursuant to applicable requirements of the PCAOB regarding the 
independent accountant’s communication with the Audit Committee concerning independence. The Audit 
Committee further considered the compatibility of the non-audit services with maintaining Ernst & Young 
LLP’s  independence.    Ernst  &  Young  LLP  has  served  as  the  Company’s  independent  registered  public 
accountant since 1991, and Ernst & Young LLP’s current lead audit partner was selected in 2017.

In performing all of these functions, the Audit Committee acts in an oversight capacity.  The Audit 
Committee reviews the Company’s quarterly reports on Form 10-Q and annual report on Form 10-K prior to 
filing with the SEC.  In its oversight role, the Audit Committee relies on the work and assurances of the 
Company’s  management,  which has the primary responsibility for establishing and maintaining adequate 
internal controls over financial reporting and for preparing the financial statements, and other reports, and of 
the  independent  registered  public  accountants,  who  are  engaged  to  audit  and  report  on  the  consolidated
financial statements of the Company and its subsidiaries and the effectiveness of the Company’s internal
controls over financial reporting. 

47

Based on these reviews and discussions, the Audit Committee recommended to the Board that the
audited financial statements be included in the Company’s Annual Report on Form 10-K for the fiscal year 
ended December 31, 2017 for filing with the SEC. 

G. Michael Lynch, Chair 
Ana B. Amicarella 
Valerie A. Bonebrake 
R. Craig Carlock 
The Audit Committee of the Board of Directors 

Notwithstanding anything to the contrary set forth in any of our previous filings under the Securities Act 
of  1933,  as  amended,  or  the  Exchange  Act  that  might  incorporate  future  filings,  including  this  proxy 
statement, in whole or in part, the  Audit Committee Report  and the Compensation Committee Report above
shall not be incorporated by reference into this proxy statement. 

Independent Registered Public Accounting Firm

The Audit Committee has appointed Ernst & Young LLP to serve as the Company’s independent 
registered public accounting firm for the 2018 fiscal year, subject to ratification of the appointment by the
shareholders of the Company.  The fees billed by Ernst & Young LLP for services rendered to the Company 
and its subsidiaries in 2017 and 2016 were as follows: 

2017 

2016

Audit Fees (1) 

$

1,706,500 

$

1,552,331

Audit-Related Fees (2)

- 

-

Tax Fees (2) 

695,000 

805,136

All Other Fees (2)
____________________________ 

- 

-

(1)

(2)

Includes fees and expenses related to the audit and interim reviews of the Company’s financial statements and the 
audit  of  the  effectiveness  of  the  Company’s  internal  controls  over  financial  reporting  for  the  fiscal  year 
notwithstanding when the fees and expenses were billed or when the services were rendered. 
Includes  fees  and  expenses  for  services  rendered  from  January  through  December  of  the  fiscal  year 
notwithstanding when the fees and expenses were billed.

Pre-Approval Policies and Procedures 

The Audit Committee has adopted a policy that requires advance approval of all audit, audit-related, 
tax services and other services performed by the independent registered public accounting firm.  The policy 
provides for pre-approval by the Audit Committee of specifically defined audit and non-audit services.  The
Audit Committee must approve the permitted service before the independent registered public accounting firm 
is engaged to perform it.  During 2017 and as of the date of this Proxy Statement, the Audit Committee pre-
approved all of these services.

48

PROPOSAL 2 – RATIFICATION OF APPOINTMENT OF INDEPENDENT REGISTERED 
PUBLIC ACCOUNTING FIRM FOR THE 2018 FISCAL YEAR 

The Audit Committee has appointed Ernst & Young LLP to serve as the Company’s independent 
registered public accounting firm for the 2018 fiscal year.  As in the past, the Board has determined that it 
would be desirable to request ratification of the appointment by the shareholders of the Company.  If the 
shareholders do not ratify the appointment of Ernst & Young LLP, the Audit Committee will reconsider the 
appointment of the independent registered public accounting firm for the 2018 fiscal year.

A representative of Ernst & Young LLP is not expected to be present at the Annual Meeting, and thus,

r
is not expected to make a statement or be available to respond to questions.

Shareholder Vote Requirement

This proposal will be approved by a majority of the votes cast.  Unless otherwise directed therein, the

proxies solicited hereby will be voted for approval of Ernst & Young LLP.

Recommendation of the Board 

The Board recommends that shareholders vote FOR ratification of appointment of Ernst &
Young LLP as the Company’s independent registered public accounting firm for the 2018 fiscal year.

PROPOSAL 3 – ADVISORY VOTE ON COMPENSATION OF NAMED EXECUTIVE
OFFICERS

Introduction

The Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 (the “Dodd-Frank Act”)
which enacted Section 14A of the Exchange Act, requires us to provide our shareholders with the opportunity 
to approve, on a non-binding, advisory basis, the compensation of our named executive officers. 

The Company’s goal with respect to executive compensation is to provide a comprehensive package that 
is sufficient to attract, motivate and retain executives of outstanding ability, performance and potential. The 
Compensation  Committee  seeks  to  establish  and  maintain  an  appropriate  relationship  between  executive 
compensation and the creation of shareholder value. The Compensation Committee believes that the most 
effective  compensation  program  is  one  that  provides  competitive  base  pay,  rewards  the  achievement  of 
f
established  annual  and  long-term  goals  and  objectives,  and  provides  incentives  for  retention.  The 
Compensation Committee seeks a compensation program that is internally consistent and believes that pay 
differences among jobs should be commensurate with differences in the levels of responsibility between the 
Chief Executive Officer and the other Named Executive Officers.  

We urge you to read the Compensation Discussion and Analysis section of this Proxy Statement for 
additional details on our executive compensation, including our compensation philosophy and objectives and 
the 2017 compensation of our Named Executive Officers. 

We are asking you to vote on the adoption of the following resolution:  

RESOLVED, that the compensation paid to the Company’s named executive officers, as 
disclosed pursuant to Item 402 of Regulation S-K, including the Compensation Discussion and 
Analysis, compensation tables and narrative discussion above is hereby APPROVED. 

49

As an advisory vote, this Proposal is non-binding. Although the vote is non-binding, the Board and the
Compensation Committee value the opinions of our shareholders, and will consider the outcome of the vote
when making future compensation decisions for our named executive officers.  

Shareholder Vote Requirement

This proposal will be approved by a majority of the votes cast. Unless contrary instructions are received,
shares of common stock represented by duly executed proxies will be voted for the adoption of the resolution 
approving the compensation of Named Executive Officers.   

Recommendation of the Board 

The  Board  recommends  a  vote  FOR  approval,  on  a  non-binding,  advisory  basis,  of  the 

compensation of the Named Executive Officers.

Additional Meeting Matters 

OTHER MATTERS 

The  Board  knows  of  no  additional  matters  that  may  come  before  the  meeting;  however,  if  any 
additional  matters should properly come before the meeting or any adjournment or postponement thereof, it is
the intention of the persons named in the proxy to vote the proxy in accordance with their best judgment.

Section 16(a) Beneficial Ownership Reporting Compliance 

Section 16(a) of the Exchange Act and the disclosure requirements of Item 405 of Regulation S-K 
require the directors and executive officers of the Company, and any persons holding more than 10% of any 
class  of  equity  securities  of  the  Company,  to  report  their  ownership  of  such  equity  securities  and  any 
subsequent changes in that ownership to the SEC, Nasdaq and the Company.  Based solely on a review of the 
reports that have been filed by or on behalf of such persons in this regard and written representations from our 
directors and named executive officers, we believe that all ownership reports were timely filed during 2017,
except that Mr. Michael J. Morris reported late one transaction on Form 4 filed June 30, 2017; Mr. Craig A. 
Drum reported late four transactions on one Form 4 filed May 15, 2017; Mr. Ronald W. Allen reported late 
one transaction on Form 4 filed May 15, 2017; Mr. C. Robert Campbell reported late two transactions on two
Form 4s filed May 15, 2017 and December 12, 2017; Mr. R. Craig Carlock reported late one transaction on 
Form 4 filed May 15, 2017; Dr. C. John Langley, Jr. reported late one transaction on Form 4 filed May 15, 
2017; Mr. G. Michael Lynch reported late one transaction on Form 4 filed May 15, 2017; and Mr. Douglas M. 
Madden reported late one transaction on Form 4 filed May 15, 2017.

Shareholder Proposals for the 2019 Annual Meeting of Shareholders

Any proposal intended to be presented for action at the 2019 Annual Meeting of Shareholders by any 
shareholder of the Company must be received by the Secretary of the Company at its principal executive
offices  not  later  than  December  6,  2018  in  order  for  such  proposal  to  be  considered  for  inclusion  in  the 
Company’s proxy statement and form of proxy relating to its 2019 Annual Meeting of Shareholders.  Nothing
in this paragraph shall be deemed to require the Company to include any shareholder proposal which does not 
meet all the requirements for such inclusion established by Rule 14a-8 of the Exchange Act.

For other shareholder proposals to be timely (but not considered for inclusion in the proxy statement 
for the 2019 Annual Meeting of Shareholders), a shareholder’s notice must be received by the Secretary of the 

50

Company between January 16, 2019 and February 15, 2019 and the proposal and the shareholder must comply 
with Rule 14a-4 under the Exchange Act.  In the event that a shareholder proposal intended to be presented for 
action at the next Annual Meeting is not received prior to February 16, 2019, proxies solicited by the Board  in 
connection with the Annual Meeting will be permitted to use their discretionary voting authority with respect to
the proposal, whether or not the proposal is discussed in the proxy statement for the Annual Meeting.

Any shareholder proposal must also meet all other requirements contained in our Bylaws.  

Householding of Annual Meeting Materials

Some  banks,  brokers  and  other  nominee  record  holders  may  be  participating  in  the  practice  of 
“householding” proxy statements and annual reports.  This means that only one copy of this Notice of 2018
Annual Meeting of Shareholders, Proxy Statement and 2017 Annual Report may have been sent to multiple
shareholders in your household, unless the Company has received contrary instructions from one or more
shareholders.  We will promptly deliver a separate copy of each document to you if you write the Company’s 
Secretary at Forward Air Corporation, 1915 Snapps Ferry Road, Building N, Greeneville, Tennessee 37745, or 
call (423) 636-7000.  If you want to receive separate copies of the Notice of Annual Meeting of Shareholders,
Proxy Statement and Annual Report in the future, or if you are receiving multiple copies and would like to 
receive only one copy for your household, you should contact your bank, broker or other nominee record 
holder, or, if the shares are not held in “street name,” you may contact the Company at the above address and
phone number. 

Shareholder Communications 

Shareholders  who  wish  to  communicate  with  the  Board,  a  Board  committee  or  any  such  other 
individual director or directors may do so by sending written communications addressed to the Board, a Board 
committee or such individual director or directors, c/o Secretary, Forward Air Corporation, 1915 Snapps Ferry 
Road,  Building  N,  Greeneville,  Tennessee  37745.    The  Company’s  Chief  Legal  Officer  will  open  all
shareholder communication for the sole purpose of determining whether the contents represent correspondence 
to any member of the Board or any group or committee of directors.  Any shareholder communication that is
not  in  the  nature  of  advertising,  promotions  of  product  or  service,  or  patently  offensive  material  will  be
forwarded promptly to the member(s) of the Board to whom the shareholder communication is addressed.  In 
the case of any shareholder communication to the Board or any group or committee of directors, the Chief 
Legal Officer’s office will make sufficient copies of the contents to send to each director who is a member of 
the group or committee to which the envelope is addressed.  

Miscellaneous

It  is  important  that  proxies  be  returned  promptly  to  avoid  unnecessary  expense.    Therefore,
shareholders who do not expect to attend the Annual Meeting in person are urged, regardless of the number of 
shares of common stock owned, to please vote and submit your proxy over the Internet, by telephone or by 
completing, signing, dating and returning the enclosed proxy in the envelope provided as promptly as possible.
If you attend the meeting and desire to vote in person, you may do so even though you have previously sent a 
proxy.

51

A copy of the Company’s Annual Report on Form 10-K for the year ended December 31, 2017 
is included within the Annual Report provided with this Proxy Statement.  The Annual Report does not 
constitute a part of the proxy solicitation material.  Copies of exhibits filed with the Form 10-K are
available, free of charge, upon written request.  Requests should be made in writing to Michael L.
Hance, Secretary of the Company, at Forward Air Corporation, 1915 Snapps Ferry Road, Building N, 
Greeneville, Tennessee 37745. The Company’s filings with the SEC are also available, without charge,
through the Investors—SEC Filings link on the Company’s website, www.forwardaircorp.com, as soon 
as reasonably practical after filing. 

Greeneville, Tennessee   
April 5, 2018 

By Order of the Board of Directors,

Michael L. Hance 
Senior Vice President, 
Chief Legal Officer and Secretary 

52

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549

ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

FORM 10-K

For the Fiscal Year Ended December 31, 2017 
Commission file number: 001-16853

OR

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from                       to                    

Commission File No. 000-22490

FORWARD AIR CORPORATION
 (Exact name of Registrant as specified in its charter)

Tennessee
(State or other jurisdiction of

incorporation or organization)

1915 Snapps Ferry Road, Building N
Greeneville, Tennessee
(Address of principal executive offices)

62-1120025

(I.R.S. Employer

Identification No.)

37745
(Zip Code)

(423) 636-7000
Registrant’s telephone number, including area code 

Securities registered pursuant to Section 12(b) of the Act:

Title of Each Class
Common Stock, $0.01 par value

Name of Each Exchange on Which Registered
g
The Nasdaq Stock Market LLC

g

Securities registered pursuant to Section 12(g) of the Act: None

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(cid:55)(cid:75)(cid:72)(cid:3)(cid:68)(cid:74)(cid:74)(cid:85)(cid:72)(cid:74)(cid:68)(cid:87)(cid:72)(cid:3)(cid:80)(cid:68)(cid:85)(cid:78)(cid:72)(cid:87)(cid:3)(cid:89)(cid:68)(cid:79)(cid:88)(cid:72)(cid:3)(cid:82)(cid:73)(cid:3)(cid:87)(cid:75)(cid:72)(cid:3)(cid:89)(cid:82)(cid:87)(cid:76)(cid:81)(cid:74)(cid:3)(cid:86)(cid:87)(cid:82)(cid:70)(cid:78)(cid:3)(cid:75)(cid:72)(cid:79)(cid:71)(cid:3)(cid:69)(cid:92)(cid:3)(cid:81)(cid:82)(cid:81)(cid:16)(cid:68)(cid:73)(cid:73)(cid:76)(cid:79)(cid:76)(cid:68)(cid:87)(cid:72)(cid:86)(cid:3)(cid:82)(cid:73)(cid:3)(cid:87)(cid:75)(cid:72)(cid:3)(cid:53)(cid:72)(cid:74)(cid:76)(cid:86)(cid:87)(cid:85)(cid:68)(cid:81)(cid:87)(cid:3)(cid:90)(cid:68)(cid:86)(cid:3)(cid:68)(cid:83)(cid:83)(cid:85)(cid:82)(cid:91)(cid:76)(cid:80)(cid:68)(cid:87)(cid:72)(cid:79)(cid:92)(cid:3)(cid:7)(cid:20)(cid:15)(cid:24)(cid:27)(cid:20)(cid:15)(cid:28)(cid:19)(cid:26)(cid:15)(cid:24)(cid:23)(cid:28)(cid:3)(cid:68)(cid:86)(cid:3)(cid:82)(cid:73) (cid:45)(cid:88)(cid:81)(cid:72)(cid:3)(cid:22)(cid:19)(cid:15)
(cid:21)(cid:19)(cid:20)(cid:26)(cid:17)(cid:3)

(cid:73)

(cid:55)(cid:75)(cid:72)(cid:3)(cid:81)(cid:88)(cid:80)(cid:69)(cid:72)(cid:85)(cid:3)(cid:82)(cid:73)(cid:3)(cid:86)(cid:75)(cid:68)(cid:85)(cid:72)(cid:86)(cid:3)(cid:82)(cid:88)(cid:87)(cid:86)(cid:87)(cid:68)(cid:81)(cid:71)(cid:76)(cid:81)(cid:74)(cid:3)(cid:82)(cid:73)(cid:3)(cid:87)(cid:75)(cid:72)(cid:3)(cid:53)(cid:72)(cid:74)(cid:76)(cid:86)(cid:87)(cid:85)(cid:68)(cid:81)(cid:87)(cid:182)(cid:86)(cid:3)(cid:70)(cid:82)(cid:80)(cid:80)(cid:82)(cid:81)(cid:3)(cid:86)(cid:87)(cid:82)(cid:70)(cid:78)(cid:3)(cid:11)(cid:68)(cid:86)(cid:3)(cid:82)(cid:73)(cid:3)(cid:41)(cid:72)(cid:69)(cid:85)(cid:88)(cid:68)(cid:85)(cid:92)(cid:3)(cid:21)(cid:19)(cid:15)(cid:3)(cid:21)(cid:19)(cid:20)(cid:27)(cid:12)(cid:29)(cid:3)(cid:21)(cid:28)(cid:15)(cid:24)(cid:27)(cid:23)(cid:15)(cid:24)(cid:22)(cid:26)

Documents Incorporated By Reference
(cid:51)(cid:82)(cid:85)(cid:87)(cid:76)(cid:82)(cid:81)(cid:86)(cid:3)(cid:82)(cid:73)(cid:3)(cid:87)(cid:75)(cid:72)(cid:3)(cid:83)(cid:85)(cid:82)(cid:91)(cid:92)(cid:3)(cid:86)(cid:87)(cid:68)(cid:87)(cid:72)(cid:80)(cid:72)(cid:81)(cid:87)(cid:3)(cid:73)(cid:82)(cid:85)(cid:3)(cid:87)(cid:75)(cid:72)(cid:3)(cid:21)(cid:19)(cid:20)(cid:27)(cid:3)(cid:36)(cid:81)(cid:81)(cid:88)(cid:68)(cid:79)(cid:3)(cid:48)(cid:72)(cid:72)(cid:87)(cid:76)(cid:81)(cid:74)(cid:3)(cid:82)(cid:73)(cid:3)(cid:54)(cid:75)(cid:68)(cid:85)(cid:72)(cid:75)(cid:82)(cid:79)(cid:71)(cid:72)(cid:85)(cid:86)(cid:3)(cid:68)(cid:85)(cid:72)(cid:3)(cid:76)(cid:81)(cid:70)(cid:82)(cid:85)(cid:83)(cid:82)(cid:85)(cid:68)(cid:87)(cid:72)(cid:71)(cid:3)(cid:69)(cid:92)(cid:3)(cid:85)(cid:72)(cid:73)(cid:72)(cid:85)(cid:72)(cid:81)(cid:70)(cid:72)(cid:3)(cid:76)(cid:81)(cid:87)(cid:82)(cid:3)(cid:51)(cid:68)(cid:85)(cid:87)(cid:3)(cid:44)(cid:44)(cid:44)(cid:3)(cid:82)(cid:73)(cid:3)(cid:87)(cid:75)(cid:76)(cid:86)(cid:3)(cid:85)(cid:72)(cid:83)(cid:82)(cid:85)(cid:87)(cid:17)

Table of Contents

Forward Air Corporation

Page
Number

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(cid:3)

Part I.

Item 1.

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Item 1A.

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Item 1B.

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Item 2.

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Item 3.

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(cid:48)(cid:76)(cid:81)(cid:72)(cid:3)(cid:54)(cid:68)(cid:73)(cid:72)(cid:87)(cid:92)(cid:3)(cid:39)(cid:76)(cid:86)(cid:70)(cid:79)(cid:82)(cid:86)(cid:88)(cid:85)(cid:72)(cid:86)

Item 4.

Part II.

Item 5.

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Item 6.

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Item 7.

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Item 7A.

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Item 8.

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Item 9.

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Item 9A.

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Item 9B.

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Part III.

Item 10.

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Item 11.

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Item 12.

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Item 13.

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Item 14.

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Part IV.

Item 15.

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Signatures

Index to Financial Statements

Financial Statement Schedule

Exhibit Index

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[THIS PAGE INTENTIONALLY LEFT BLANK] 

Introductory Note

This Annual Report on Form 10-K for the fiscal year ended December 31, 2017 (this “Form 10-K”) contains “forward-
looking statements,” as defined in Section 27A of the Securities Act of 1933, as amended (the “Securities Act”), and Section 21E 
of the Securities Exchange Act of 1934, as amended (the “Exchange Act”). Forward-looking statements are statements other than 
historical information or statements of current condition and relate to future events or our future financial performance. In thistt
Form 10-K, forward-looking statements include, but are not limited to, any projections of earnings, revenues, or other financial 
items; any statement of plans, strategies, and objectives of management for future operations; any statements regarding future
insurance and claims; any statements concerning proposed or intended new services or developments; any statements regarding 
intended  expansion  through  acquisition  or  greenfield  startups;  any  statements  regarding  future  economic  conditions  or 
performance; and any statements of belief and any statements of assumptions underlying any of the foregoing. Some forward-
looking statements may be identified by use of such terms as “believes,” “anticipates,” “intends,” “plans,” “estimates,” “projects”
or “expects.” Such forward-looking statements involve known and unknown risks, uncertainties and other factors that may cause 
our actual results, performance or achievements to be materially different from any future results, performance or achievements
expressed or implied by such forward-looking statements. The following is a list of factors, among others, that could cause actual 
results to differ materially from those contemplated by the forward-looking statements: economic factors such as recessions,
inflation, higher interest rates and downturns in customer business cycles, the creditworthiness of our customers and their ability 
to pay for services rendered, the availability and compensation of qualified independent owner-operators and freight handlers as
well as contracted, third-party carriers needed to serve our customers’ transportation needs, the inability of our information 
systems to handle an increased volume of freight moving through our network, changes in fuel prices, our inability to maintain
our historical growth rate because of a decreased volume of freight or decreased average revenue per pound of freight moving 
through our network, loss of a major customer, increasing competition and pricing pressure, our ability to secure terminal facilities 
in desirable locations at reasonable rates, our inability to successfully integrate acquisitions, claims for property damage, personal 
injuries or workers’ compensation, enforcement of and changes in governmental regulations, environmental and tax matters, and 
the handling of hazardous materials. As a result of the foregoing, no assurance can be given as to future financial condition, cash 
flows or results of operations. Except as required by law, we undertake no obligation to update or revise any forward-looking 
statements, whether as a result of new information, future events or otherwise.

Part I

Item 1.     Business

Overview

Forward Air is a leading asset-light freight and logistics company. We provide less-than-truckload (“LTL”), truckload,
intermodal and pool distribution services across the United States and in Canada. We utilize an asset-light strategy to minimize 
our investments in equipment and facilities and to reduce our capital expenditures. Forward Air was formed as a corporation under 
the laws of the State of Tennessee on October 23, 1981. Our common stock is listed on the Nasdaq Global Select Market under 
the symbol “FWRD”.

Services Provided

Our services are classified into four principal reportable segments: Expedited LTL, Truckload Premium Services (“TLS”), 
Intermodal and Pool Distribution. For financial information relating to each of our business segments, see Note 10, “Segment 
Reporting,” in the Notes to consolidated Financial Statements included in this Form 10-K.

Expedited LTL. We operate a comprehensive national network to provide expedited regional, inter-regional and national
LTL services. Expedited LTL offers customers local pick-up and delivery and other services including shipment consolidation and
deconsolidation, warehousing, customs brokerage and other handling. Because of our roots in serving the deferred air freight 
market, our terminal network is located at or near airports in the United States and Canada. During the year ended December 31,
2017, Expedited LTL accounted for 56.3% of our consolidated revenue.

TLS. We provide expedited truckload brokerage, dedicated fleet services, as well as high security and temperature-
controlled logistics services in the United States and Canada. During the year ended December 31, 2017, TLS accounted for 16.3%
of our consolidated revenue.

Intermodal. We provide first- and last-mile high value intermodal container drayage services both to and from seaports
and railheads. Intermodal also offers dedicated contract and Container Freight Station (“CFS”) warehouse and handling services.
3

 
Today, Intermodal operates primarily in the Midwest and Southeast, with a smaller operational presence in the Southwest. We 
plan to grow Intermodal’s geographic footprint through acquisitions as well as greenfield start-ups where we do not have an 
acceptable acquisition target. During the year ended December 31, 2017, Intermodal accounted for 13.5% of our consolidated 
revenue.

Pool  Distribution.  We  provide  high-frequency  handling  and  distribution  of  time  sensitive  product  to  numerous 
destinations  within  a  specific  geographic  region. We  offer  this  service  throughout  the  Mid-Atlantic,  Southeast,  Midwest  and 
Southwest United States. During the year ended December 31, 2017, Pool Distribution accounted for 14.9% of our consolidated 
revenue.

Strategy

Our strategy is to take advantage of our core competencies to provide asset-light freight and logistics services in order 

to grow in the premium or high service level segments of the markets we serve. Principal components of our efforts include:

•  Expand Service Offerings. We believe we can increase freight volumes and revenues by offering new and enhanced 
services that address more of our customers’ premium transportation needs. In the past few years, we have added 
or  enhanced  LTL  pickup  and  delivery,  customer  label  integration,  expedited  truckload,  temperature-controlled 
shipments,  warehousing,  drayage,  customs  brokerage  and  shipment  consolidation  and  handling  services. These 
services benefit our existing customers and increase our ability to attract new customers.

•  Enhance Information Systems. We are committed to the development and enhancement of our information systems 
in order to provide us competitive service advantages and increased productivity. We believe our information systems
have and will assist us in capitalizing on new business opportunities with existing and new customers.

•  Pursue Strategic Acquisitions. We continue to evaluate and pursue acquisitions that can increase our penetration of 
a geographic area; add new customers, business verticals and services; and increase freight volume. For example, 
we acquired Central States Trucking Co. (“CST”) in 2014.  CST provides industry-leading container and intermodal 
drayage services within the Midwest, Southeast and Southwest regions of the United States.  CST also provides 
linehaul service within the LTL space as well as dedicated contract and CFS warehouse services.  Since our acquisition
of CST in 2014, CST has completed six acquisitions.  In 2017, CST acquired certain assets of Atlantic Trucking 
Company, Inc., Heavy Duty Equipment Leasing, LLC, Atlantic Logistics, LLC and Transportation Holdings, Inc. 
(together referred to as “Atlantic”) and certain assets of Kansas City Logistics, LLC ("KCL"). 

Operations

The  following  describes  in  more  detail  the  operations  of  each  of  our  reportable  segments:  Expedited  LTL, Truckload 

Premium Services, Intermodal and Pool Distribution. 

Expedited LTL

Overview

Our  Expedited  LTL  segment  provides  expedited  regional,  inter-regional  and  national  LTL  services.  We  market  our 
Expedited  LTL  services  primarily  to  freight  and  logistics  intermediaries  (such  as  freight  forwarders  and  third  party  logistics 
companies) and airlines (such as integrated air cargo carriers, and passenger and cargo airlines). We offer our customers a high
level of service with a focus on on-time, damage-free deliveries. Our terminals are located on or near airports in the United States 
and Canada and maintain regularly scheduled transportation service between major cities.

4

 
Operations

Our Expedited LTL network consists of terminals located in the following 94 cities: 

City
Albany, NY
Albuquerque, NM*
Allentown, PA*
Amarillo, TX*
Atlanta, GA
Austin, TX
Baltimore, MD**
Baton Rouge, LA*
Birmingham, AL*
Blountville, TN*
Boston, MA
Buffalo, NY
Burlington, IA
Cedar Rapids, IA
Charleston, SC****
Charlotte, NC
Chicago, IL
Cincinnati, OH
Cleveland, OH
Columbia, SC*
Columbus, OH***
Corpus Christi, TX*
Dallas/Ft. Worth, TX
Dayton, OH*
Denver, CO
Des Moines, IA**
Detroit, MI
El Paso, TX
Evansville, IN
Fort Wayne, IN
Grand Rapids, MI
Greensboro, NC
Greenville, SC
Hartford, CT
Harrisburg, PA
Houston, TX
Huntsville, AL*
Indianapolis, IN
Jacksonville, FL
Kansas City, MO
Knoxville, TN*
Lafayette, LA*
Laredo, TX
Las Vegas, NV
Little Rock, AR*
Los Angeles, CA
Louisville, KY

Airport Served
ALB
ABQ
ABE
AMA
ATL
AUS
BWI
BTR
BHM
TRI
BOS
BUF
BRL
CID
CHS
CLT
ORD
CVG
CLE
CAE
CMH
CRP
DFW
DAY
DEN
DSM
DTW
ELP
EVV
FWA
GRR
GSO
GSP
BDL
MDT
IAH
HSV
IND
JAX
MCI
TYS
LFT
LRD
LAS
LIT
LAX
SDF

City
Lubbock, TX*
Memphis, TN
McAllen, TX
Miami, FL
Midland, TX*
Milwaukee, WI
Minneapolis, MN
Mobile, AL*
Moline, IA
Montgomery, AL*
Nashville, TN
Newark, NJ
Newburgh, NY
New Orleans, LA
New York, NY
Norfolk, VA
Oklahoma City, OK
Omaha, NE
Orlando, FL
Pensacola, FL*
Philadelphia, PA
Phoenix, AZ
Pittsburgh, PA
Portland, OR
Raleigh, NC
Richmond, VA
Roanoke, VA
Rochester, NY
Sacramento, CA
Saginaw, MI
Salt Lake City, UT
San Antonio, TX
San Diego, CA
San Francisco, CA
Seattle, WA
Shreveport, LA*
South Bend, IN
St. Louis, MO
Syracuse, NY
Tampa, FL
Toledo, OH*
Traverse City, MI*
Tucson, AZ*
Tulsa, OK**
Washington, DC
Montreal, Canada*
Toronto, Canada

Airport Served
LBB
MEM
MFE
MIA
MAF
MKE
MSP
MOB
MLI
MGM
BNA
EWR
SWF
MSY
JFK
ORF
OKC
OMA
MCO
PNS
PHL
PHX
PIT
PDX
RDU
RIC
ROA
ROC
SMF
MBS
SLC
SAT
SAN
SFO
SEA
SHV
SBN
STL
SYR
TPA
TOL
TVC
TUS
TUL
IAD
YUL
YYZ

*      Denotes an independent agent location.
**    Denotes a location with combined Expedited LTL and Pool Distribution operations.
***  Denotes a location in which Expedited LTL is an agent for Pool Distribution.
****Denotes a location with combined Expedited LTL and Intermodal operations.

5

Independent agents operate 23 of our Expedited LTL locations. These locations typically handle lower volumes of freight 

relative to our Company-operated facilities.

Shipments

During 2017, approximately 30.1% of the freight handled by Expedited LTL was for overnight delivery, approximately 

55.6% was for delivery within two to three days and the balance was for delivery in four or more days.

The average weekly volume of freight moving through our Expedited LTL network was approximately 49.5 million
pounds  per  week  in  2017.  During  2017,  our  average  shipment  weighed  approximately  623  pounds. Although  we  impose  no 
significant size or weight restrictions, we focus our marketing and price structure on shipments of 200 pounds or more.

Expedited LTL generally does not market its services directly to shippers (where such services might compete with our 
freight and logistics intermediary customers). Also, because Expedited LTL does not place significant size or weight restrictions
on shipments, we generally do not compete directly with integrated air cargo carriers such as United Parcel Service and FedEx 
Corporation in the overnight delivery of small parcels.

The table below summarizes the average weekly volume of freight moving through our network for each year since 2003.

Average Weekly
Volume in Pounds
(In millions)
25.3
28.7
31.2
32.2
32.8
34.2
28.5
32.6
34.0
34.9
35.4
37.4
47.2
46.5
49.5

Year
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017

Purchased Transportation

Our licensed property broker places our customers’ cargo with qualified motor carriers, including our own, and other 
third-party  transportation  companies.  Expedited  LTL’s  licensed  motor  carrier  contracts  with  owner-operators  for  most  of  its
transportation services. The owner-operators own, operate and maintain their own tractors and employ their own drivers. Our 
freight handlers load and unload our trailers and vehicles for hauling by owner-operators between our terminals.

We  seek  to  establish  long-term  relationships  with  owner-operators  to  assure  dependable  service  and  availability. 
Historically, Expedited LTL has experienced significantly higher-than-industry average retention of owner-operators. Expedited 
LTL has established specific guidelines relating to safety records, driving experience and personal evaluations that we use to select 
our owner-operators. To enhance our relationship with the owner-operators, Expedited LTL seeks to pay rates that are generally
above prevailing market rates and our owner-operators often are able to negotiate a consistent work schedule for their drivers.  
Usually, owner-operators negotiate schedules for their drivers that are between the same two cities or along a consistent route,
improving quality of work life for the drivers of our owner-operators and, in turn, increasing our driver retention.

As a result of efforts to expand our logistics and other services, seasonal demands and volume surges in particular markets, 
we also purchase transportation from other surface transportation providers to handle overflow volume. Of the $254.9 million
incurred for Expedited LTL's purchased transportation during 2017, we purchased 53.8% from the owner-operators of our licensed 
motor carrier and 46.2% from other surface transportation providers.

6

 
 
 
 
 
Other Services

Expedited LTL customers increasingly demand more than the movement of freight from their transportation providers. 

To meet these demands, we continually seek ways to customize and add new services.

Other Expedited LTL services allow customers to access the following services from a single source:

customs brokerage;

• 
•  warehousing, dock and office space;
• 
• 

hotshot or ad-hoc ultra expedited services; and
shipment consolidation and handling, such as shipment build-up and break-down and reconsolidation of air or 
ocean pallets or containers.

Customers

Our  wholesale  customer  base  is  primarily  comprised  of  freight  forwarders,  third  party  logistics  (“3PL”)  companies,
integrated air cargo carriers and passenger, cargo airlines and steamship lines. Expedited LTL’s freight forwarder customers vary aa
in size from small, independent, single facility companies to large, international logistics companies. Our dependable service and 
wide-ranging service offerings also make Expedited LTL an attractive option for 3PL providers , which is one of the fastest growing
segments in the transportation industry. Because we deliver dependable service, integrated air cargo carriers use our network to 
provide overflow capacity and other services, including shipment of bigger packages and pallet-loaded cargo. In 2017, LTL's ten
largest customers accounted for approximately 31% of its operating revenue, but no single customer accounted for more than 10% 
of our consolidated revenue.

Truckload Premium Services

Overview

Our TLS segment is an asset-light provider of transportation management services, including, but not limited to, expedited 
truckload brokerage, dedicated fleet services, as well as high security and temperature-controlled logistics services. We market 
our TLS services to integrated air cargo carriers, airlines, freight forwarders and LTL carriers, as well as life-science companies, 
and their distributors and other shippers of high value cargo. TLS offers long haul, regional and local services through a dedicated 
fleet and third party transportation providers. TLS also utilizes a wide assortment of equipment to meet our customers’ critical on-
time expectations in the United States and Canada.

Operations

TLS’ primary operations are located in Columbus, Ohio. TLS also has satellite operations in South Bend, Indiana; 

Greeneville, Tennessee; Grand Rapids, Michigan; and Sacramento, California.

Operating Statistics

The table below summarizes the average weekly miles driven for each year since 2003.

7

 
 
 
 
Year
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017

Average Weekly Miles
(In thousands)
)
(
211
260
248
331
529
676
672
788
876
,
1,005
,1,201
1,185
,
,1,459
1,756
,
,1,902

Transportation

TLS  utilizes  a  dedicated  fleet  of  owner-operators,  company  drivers  and  third  party  transportation  providers  in  its 
operations. The owner-operators own, operate and maintain their own tractors and employ their own drivers. We also maintain a 
fleet of company drivers, which primarily services our life science and high value cargo customers. In many instances, our customers 
request team (driver) service. Through team service, we are able to provide quicker, more secure, transit service to our TLS
customers. 

We seek to establish long-term relationships with owner-operators and company drivers to assure dependable service and 
availability. To enhance our relationship with the owner-operators and our company drivers, TLS strives to set its owner-operator 
and company driver pay rates above prevailing market rates.

TLS has established specific guidelines relating to safety records, driving experience and personal evaluations that we

use to qualify and select our drivers (leased and employed). 

In addition to our owner-operators and company fleet, we also purchase transportation from other surface transportation
providers (including Expedited LTL) to serve our customers’ needs. TLS’ brokerage operation has relationships with over 4,400 
qualified  carriers.  Of  the  $143.0  million  incurred  for TLS  transportation  during  2017,  we  purchased  34.5%  from  the  owner-
operators of our licensed motor carrier, 8.2% from our company fleet and 57.3% from other surface transportation providers.

We have access to a pool of trailers and we utilize a variety of equipment in our TLS operations including dry van,
refrigerated, and roller-bed trailers, as well as straight trucks and cargo vans. We service our life science and high-security cargo
customers with industry-leading TAPA (Transported Asset Protection Association) Level 1 certified equipment that has layered 
security measures to prevent theft, qualified and calibrated refrigerated trailers, and temperature systems that minimize the chance 
of damage to cargo caused by temperature excursions. All of the TLS trailers have global positioning trailer-tracking technology 
that allows us to more effectively manage our trailer pool.

All of our TLS company and independent contractor tractors are equipped with in-cab communication devices, which 
enable us to communicate with our drivers, plan and monitor shipment progress and monitor and record our drivers’ hours of 
service. We use the real-time global positioning data obtained from these devices to improve customer and driver service.

Customers

Our customer base is primarily comprised of freight forwarders, third party logistics companies, integrated air cargo 
carriers, passenger and cargo airlines, and LTL carriers, as well as retail, life-science companies, and their distributors. TLS’ 
customers include Fortune 500 pharmaceutical manufacturers and distributors, as well as transportation companies.   In 2017, 
TLS’ ten largest customers accounted for approximately 77% of its operating revenue but no single customer accounted for more 
than 10% of our consolidated revenue.

8

 
 
 
 
 
 
 
Intermodal

Overview

Our Intermodal segment provides high value intermodal container drayage services. We market our Intermodal services 
to import and export customers. Intermodal offers first- and last-mile transportation of freight both to and from seaports and 
railheads through a dedicated fleet and third party transportation providers. Today, Intermodal operates primarily in the Midwest 
and Southeast, with a smaller presence in the Southwest. We plan to expand beyond our current geographic footprint through 
acquisitions as well as greenfield start-ups where no suitable acquisition is available. Intermodal also provides linehaul and local 
less-than-truckload service in the Midwest, as well as CFS warehousing services (e.g. devanning, unit load device build-up/tear-rr
down, and security screening) for air and ocean import/export freight at five (5) of its Midwest terminals (Chicago, Cleveland,
Milwaukee, Indianapolis and Detroit).  Our Intermodal service differentiators include:

• 

Immediate proof of delivery ("POD") and Signature Capture capability via tablets;

•  All drivers receive dispatch orders on hand-held units and are trackable via GPS; and

•  Daily contrainer visibility and per diem management reports.

Operations

Intermodal’s primary office is located in Oak Brook, Illinois. Intermodal’s network consists of terminals in the following 

locations:

City

Atlanta, GA

Charleston, SC

Charlotte, NC

Joliet, IL

Kansas City, MO

Memphis, TN

Chicago/Joliet, IL

Milwaukee, WI

Cincinnati, OH

Cleveland, OH

Dallas, TX

Houston, TX

Indianapolis, IN

Jacksonville, FL

Minneapolis, MN

Nashville, TN

Norfolk, VA

Rochelle, IL

Romulus, MI

Savannah, GA

Transportation

Intermodal  utilizes  a  mix  of  Company-employed  drivers,  owner-operators  and  third  party  carriers.    During  2017, 
approximately 19.7% of Intermodal’s direct transportation expenses were provided by Company-employed drivers, 78.8% by
owner-operators and 1.5% was provided by third party carriers.

All of our Intermodal company and independent contractor tractors are equipped with computer tablets, which enable us 
to communicate with our drivers, plan and monitor shipment progress and monitor our drivers’ hours of service. We use the real-
time global positioning data obtained from these devices to improve customer and driver service and provide a high level of 
shipment  visibility  to  our  customers  (including  immediate  POD  signature  capture). We  believe  that  our  technology  is  a  key
differentiator and enables us to provide a higher level of service than our competitors.

Customers

Intermodal’s customer base is primarily comprised of international freight forwarders, passenger and cargo airlines and 
steamship lines. In 2017, Intermodal’s ten largest customers accounted for approximately 31% of its operating revenue but no
single customer accounted for more than 10% of our consolidated revenue.

9

 
 
 
 
 
 
 
Pool Distribution

Overview

Our Pool Distribution (or “Pool”) segment provides pool distribution services through a network of terminals and service
locations in 27 cities throughout the Mid-Atlantic, Southeast, Midwest and Southwest United States. Pool distribution involves
managing high-frequency handling and distribution of time-sensitive product to numerous destinations in specific geographic
regions. We market these services to national and regional retailers and distributors.

Operations

Our Pool Distribution network consists of terminals and service locations in the following 27 cities:

Albuquerque, NM*
Atlanta, GA
Baltimore, MD***
Baton Rouge, LA*
Charlotte, NC
Chicago, IL*
Columbus, OH**
Dallas/Ft. Worth, TX
Des Moines, IA***
Detroit, MI*
Houston, TX
Jacksonville, FL
Jacksonville, TX
Jeffersonville, OH

City

Kansas City, MO
Lakeland, FL
Las Vegas, NV
Little Rock, AR*
Miami, FL
Montgomery, AL
Nashville, TN
Raleigh, NC
Richmond, VA
Rochester, NY
San Antonio, TX
St. Louis, MO*
Tulsa, OK***

*     Denotes an independent agent station.
**   Denotes a location in which Expedited LTL is an agent for Pool Distribution.
*** Denotes a location with combined Expedited LTL and Pool Distribution operations.

Transportation

Pool Distribution provides transportation services through a mix of Company-employed drivers, owner-operators and 
third party carriers.  The mix of sources utilized to provide Pool transportation services is dependent on the individual markets
and  related  customer  routes.  During  2017,  approximately  37.0%  of  Pool's  direct  transportation  expenses  were  provided  by 
Company-employed drivers, 34.4% by owner-operators and 28.6% was provided by third party carriers.

Customers

Pool Distribution’s customer base is primarily composed of national and regional retailers and distributors. Pool’s three
largest customers accounted for approximately 41% of Pool Distribution’s 2017 operating revenue, but revenues from these three 
customers do not exceed 10% of our consolidated revenue.  No other customers accounted for more than 10% of Pool’s operating 
revenue.

Competition

We compete in the North American transportation and logistics services industry, and the markets in which we operate 
are highly competitive, very fragmented and historically have few barriers to entry.   We compete with a large number of other 
asset-light logistics companies, asset-based carriers, integrated logistics companies, and third-party freight brokers.  To a lesser 
extent, we also compete with integrated air cargo carriers and passenger airlines. Our competition ranges from small operators 
that compete within a limited geographic area to companies with substantially greater financial and other resources, including 
greater freight capacity.  

Our Expedited LTL, TLS and Pool Distribution segments primarily compete with other national and regional truckload 
carriers.  Expedited LTL also competes with less-than-truckload carriers, and to a lesser extent, integrated air cargo carriers and 

10

 
 
passenger and cargo airlines, while our TLS segment also competes with property brokers and 3PLs.  Our Intermodal segment 
primarily competes with national and regional drayage providers.  

We  believe  competition  in  our  segments  is  based  primarily  on  quality  service,  available  capacity,  on-time  delivery,
flexibility, reliability and security, transportation rates, location of facilities and business relationships, and we believe we compete
favorably with other transportation service companies.  To that end, we believe our Expedited LTL segment has an advantage over
other truckload and less-than-truckload carriers because Expedited LTL delivers faster, more reliable services between cities at aa
rates that are generally significantly below the charge to transport the same shipments to the same destinations by air.  We believe 
our TLS and Intermodal segments have a competitive advantage over other truckload carriers and drayage providers because we 
deliver faster, more reliable service while offering greater shipment visibility and security.  Additionally, we believe our Intermodal
segment is one of the leading providers of drayage and related services in North America today.  We believe that our presence in
several regions across the continental United States enables our Pool Distribution segment to provide consistent, high-quality 
service to our customers regardless of location, which is a competitive advantage over other pool distribution providers.  

nn

Marketing

We market all of our services through a sales and marketing staff located in major markets of the United States. Senior 
management also is actively involved in sales and marketing at the national and local account levels. We participate in trade shows
and  advertise  our  services  through  direct  mail  programs  and  through  the  Internet  via  www.forwardaircorp.com,
www.forwardair.com, www.forwardairsolutions.com, www.shiptqi.com, and www.cstruck.com. We market our services through
all of our websites. The information contained on our websites is not part of this filing and is therefore not incorporated by reference
unless such information is otherwise specifically referenced elsewhere in this report.

Seasonality

Historically, our operating results have been subject to seasonal trends when measured on a quarterly basis.  The first 
quarter has traditionally been the weakest and the third and fourth quarters have traditionally been the strongest.  Typically, this 
pattern has been the result of factors such as economic conditions, customer demand, weather and national holidays.  Additionally, 
a significant portion of our revenue is derived from customers whose business levels are impacted by the economy.  The impact 
of seasonal trends and the economy is more pronounced on our pool distribution business, whose operating revenues and results 
tend to improve in the third and fourth quarters compared to the first and second quarters.

Employees and Equipment

As of December 31, 2017, we had 3,857 full-time employees, 1,339 of whom were freight handlers. Also, as of that date,
we had an additional 1,041 part-time employees, of whom the majority were freight handlers. None of our employees are covered 
by a collective bargaining agreement. We recognize that our workforce, including our freight handlers, is one of our most valuable 
assets. The recruitment, training and retention of qualified employees are essential to support our continued growth and to meet 
the service requirements of our customers.

a

We manage a trailer pool that is utilized by all of our reportable segments to move freight through our networks.  Our 
trailer pool includes dry van, refrigerated and roller-bed trailers, and substantially all of our trailers are 53 feet long.  We own the 
majority of the trailers we use, but we supplement at times with leased trailers. At December 31, 2017, we had 5,680 owned trailers 
in our fleet with an average age of approximately 5.4 years. In addition, at December 31, 2017, we also had 784 leased trailers in
our fleet. At December 31, 2017, we had 581 owned tractors and straight trucks in our fleet, with an average age of approximately
6.4 years.  In addition, at December 31, 2017, we also had 383 leased tractors and straight trucks in our fleet.

WW

Risk Management and Litigation

Under U.S. Department of Transportation (“DOT”) regulations, we are liable for property damage and personal injuries
caused by owner-operators and Company-employed drivers while they are operating on our behalf. Additionally, from time to 
time, the drivers employed and engaged by the third-party transportation carriers we contract with are involved in accidents, which 
may result in serious personal injuries. The resulting types and/or amounts of damages may be excluded by or exceed the amount 
of insurance coverage maintained by the contracted carrier.  Although these drivers are not our employees and all of these drivers 
are employees, owner-operators, or independent contractors working for carriers, from time to time, claims may be asserted against 
us for their actions, or for our actions in retaining them. We currently maintain liability insurance coverage that we believe is
adequate to cover third-party claims.  We have a self-insured retention of $1.0 million per occurrence for vehicle and general 
liability claims.  We may also be subject to claims for workers’ compensation.  We maintain workers’ compensation insurance
coverage that we believe is adequate to cover such claims.  We have a self-insured retention of approximately $0.4 million for 
11

w

 
 
each such claim, except in Ohio, where we are a qualified self-insured entity with an approximately $0.5 million self-insured 
retention. We could incur claims in excess of our policy limits or incur claims not covered by our insurance.

From time to time, we are a party to litigation arising in the normal course of our business, most of which involve claims
for personal injury, property damage related to the transportation and handling of freight, or workers’ compensation. We do not
believe that any of these pending actions, individually or in the aggregate, will have a material adverse effect on our business,
financial condition or results of operations.

Regulation

We are regulated by various United States and state agencies, including but not limited to the DOT. These regulatory
authorities have broad powers, generally governing matters such as authority to engage in motor carrier operations, as well as 
motor carrier registration, driver hours of service, safety and fitness of transportation equipment and drivers, transportation of 
hazardous materials, certain mergers and acquisitions and periodic financial reporting. The trucking industry is also subject to 
regulatory and legislative changes from a variety of other governmental authorities, which address matters such as:  increasingly
stringent environmental, occupational safety and health regulations, limits on vehicle weight and size, ergonomics, port security, 
and hours of service. In addition, we are subject to compliance with cargo-security and transportation regulations issued by the 
Transportation Security Administration and Customs and Border Protection (“CBP”) within the U.S. Department of Homeland 
Security, and our domestic customs brokerage operations are licensed by CBP.  Additionally, our Canada business activities are
subject to similar requirements imposed by the laws and regulations of Canada, as well as its provincial laws and regulations.
Regulatory requirements, and changes in regulatory requirements, may affect our business or the economics of the industry by 
requiring changes in operating practices or by influencing the demand for and increasing the costs of providing transportation 
services.

n

Service Marks

Through one of our subsidiaries, we hold federal trademark registrations or applications for federal trademark registration, 
associated with the following service marks:  Forward Air, Inc.®, North America’s Most Complete Roadfeeder Network®, Keeping 
Your Business Moving Forward®, Forward Air®, Forward Air Solutions ®, Forward Air Complete®, PROUD®, Total Quality, 
Inc.®, TQI, Inc.®, TQI®, Central States Trucking Co.® and CSTSM. These marks are of significant value to our business.

Available Information

We file reports with the Securities and Exchange Commission (the “SEC”), including annual reports on Form 10-K, 
quarterly reports on Form 10-Q, current reports on Form 8-K and other reports from time to time. We are an electronic filer and
the SEC maintains an Internet site at  www.sec.gov  that contains these reports and other information filed electronically. We make 
available free of charge through our website our reports as soon as reasonably practicable after such material is electronically filed 
with or furnished to the SEC.  Our website address is www.forwardaircorp.com.  Our goal is to maintain our website as a portal 
through which investors can easily find or navigate to pertinent information about us.  The information provided on the website
is not part of this report, and is therefore not incorporated by reference unless such information is otherwise specifically referenced 
elsewhere in this report.

Item 1A.

Risk Factors

We routinely encounter and address risks in conducting our business. Some of these risks may cause our future results
to be different - sometimes materially different - than we presently anticipate. Below are material risks we have identified that 
could adversely affect our business. How we react to material future developments, as well as how our competitors and customers
react to those developments, could also affect our future results.

Overall economic conditions that reduce freight volumes could have a material adverse impact on our operating results and 
ability to achieve growth.

We are sensitive to changes in overall economic conditions that impact customer shipping volumes, industry freight demand 
and industry truck capacity. The transportation industry historically has experienced cyclical fluctuations in financial results due
to economic recession, downturns in business cycles of our customers, interest rate fluctuations, inflation and other economic
factors  beyond  our  control.  Deterioration  in  the  economic  environment  subjects  our  business  to  various  risks,  including  the 
following, that may have a material and adverse impact on our operating results and cause us not to maintain profitability or 
achieve growth:

12

 
 
•  A reduction in overall freight volumes reduces our revenues and opportunities for growth. In addition, a decline in the 
volume of freight shipped due to a downturn in customers’ business cycles or other factors (including our ability to assess 
dimensional-based weight increases) generally results in decreases in freight pricing and decreases in average revenue
per pound of freight, as carriers compete for loads to maintain truck productivity.

•  Our base transportation rates are determined based on numerous factors such as length of haul, weight per shipment and 
freight class. During economic downturns, we may also have to lower our base transportation rates based on competitive
pricing pressures and market factors.

• 

Some of our customers may face economic difficulties and may not be able to pay us, and some may go out of business. 
In addition, some customers may not pay us as quickly as they have in the past, causing our working capital needs to 
increase.

•  A significant number of our transportation providers may go out of business and we may be unable to secure sufficient 

equipment or other transportation services to meet our commitments to our customers.

•  We may not be able to appropriately adjust our expenses to changing market demands. In order to maintain high variability
in our business model, it is necessary to adjust staffing levels to changing market demands. In periods of rapid change, 
it is more difficult to match our staffing levels to our business needs.

If we have difficulty attracting and retaining owner-operators or freight handlers, or are unable to contract with a sufficient
number of third-party carriers to supplement our owner-operator fleet, our profitability and results of operations could be 
adversely affected.

We depend on owner-operators for most of our transportation needs. In 2017, owner-operators provided 57.3% of our 
purchased  transportation.  Competition  for  owner-operators  is  intense,  and  sometimes  there  are  shortages  of  available  owner-
operators. In addition, a decline in the availability of trucks, tractors and trailers for owner-operator purchase or use may negatively 
affect our ability to hire, attract or retain available owner-operators. We also need a large number of freight handlers to operate
our business efficiently. During periods of low unemployment in the areas where our terminals are located, we may have difficulty
hiring and retaining a sufficient number of freight handlers. If we have difficulty attracting and retaining enough qualified freight 
handlers and owner-operators, we may be forced to increase wages and benefits or to increase the cost at which we contract with
our owner-operators, either of which would increase our operating costs. This difficulty may also impede our ability to maintain 
our delivery schedules, which could make our service less competitive and force us to curtail our planned growth. A capacity
deficit may lead to a loss of customers and a decline in the volume of freight we receive from customers.

ff

To augment our fleet of owner-operators, from time to time we purchase transportation from third-party carriers at a
higher cost. As with owner-operators, competition for third-party carriers is intense, and sometimes there are shortages of available 
third-party carriers. If we cannot secure a sufficient number of owner-operators and have to purchase transportation from third-
party carriers, our operating costs will increase. If our labor and operating costs increase, we may be unable to offset the increased 
costs by increasing rates without adversely affecting our business. As a result, our profitability and results of operations could be 
adversely affected.

A determination by regulators that our independent owner-operators are employees rather than independent contractors could 
expose us to various liabilities and additional ongoing expenses, and related litigation can subject us to substantial costs, which
could have a material adverse effect on our results of operations and our financial condition.

At times, the Internal Revenue Service, the Department of Labor and state authorities have asserted that owner-operators 
are “employees,” rather than “independent contractors.” In addition, the topic of the classification of individuals as employees or 
independent  contractors  has  gained  increased  attention  among  the  plaintiffs’  bar.  One  or  more  governmental  authorities  may
challenge our position that the owner-operators we use are not our employees. A determination by regulators that our independent nn
owner-operators are employees rather than independent contractors could expose us to various liabilities and additional ongoing
expenses, including but not limited to, employment-related expenses such as workers’ compensation insurance coverage and 
reimbursement of work-related expenses. Our exposure could include prior period compensation, as well as potential liability for 
employee benefits and tax withholdings. In addition, certain states have recently seen numerous class action lawsuits filed against 
transportation companies that engage independent contractors, some of which have resulted in significant damage awards and/or 
monetary settlements for workers who have been allegedly misclassified as independent contractors. The legal and other costs
associated with any of these matters can be substantial and could have a material adverse effect on our results of operations and 
our financial condition.

aa

13

If  we  fail  to  maintain  our  information  technology  systems,  or  if  we  fail  to  successfully  implement  new  technology  or 
enhancements, we may be at a competitive disadvantage and experience a decrease in revenues.

We rely heavily on our information technology systems to efficiently run our business, and they are a key component 
of our growth strategy and competitive advantage. We expect our customers to continue to demand more sophisticated, fully 
integrated  information  systems  from  their  transportation  providers.  To  keep  pace  with  changing  technologies  and  customer 
demands, we must correctly interpret and address market trends and enhance the features and functionality of our information
technology systems in response to these trends, which may lead to significant ongoing software development costs. We may be 
unable to accurately determine the needs of our customers and the trends in the transportation services industry or to design and 
implement the appropriate features and functionality of our information technology systems in a timely and cost-effective manner, 
which could put us at a competitive disadvantage and result in a decline in our efficiency, decreased demand for our services and 
a corresponding decrease in our revenues. Furthermore, as technology improves, our customers may be able to find alternatives 
to our services for matching shipments with available freight hauling capacity.

aa

aa

Our information technology systems can also play an integral role in managing our internal freight and transportation 
information and creating additional revenue opportunities including assessing available backhaul capacity. A failure to capture
and utilize our internal freight and transportation information may impair our ability to service our existing customers or grow 
revenue. 

Our information technology systems are subject to risks, many of which are outside of our control.

Our information technology systems are dependent upon global communications providers, web browsers, telephone 
systems and other aspects of the Internet infrastructure that have experienced significant system failures and electrical outages in 
the past. While we take measures to ensure our major systems have redundant capabilities, our systems are susceptible to outages
from fire, floods, power loss, telecommunications failures, data leakage, human error, break-ins, cyber-attacks and similar events.
Despite our implementation of network security measures, our servers are vulnerable to computer viruses, break-ins and similar 
disruptions from unauthorized tampering with our computer systems. The occurrence of any of these events could disrupt or 
damage our information technology systems and hamper our internal operations, impede our customers’ access to our information
technology systems and adversely impact our customer service, volumes, and revenues and result in increased cost. Furthermore,
a material network breach in the security of our information technology systems could result in the theft of our intellectual property 
or trade secrets, personal information of our employees and confidential information of our customers. To the extent that any 
disruptions or security breach results in a loss or damage to our data, or in inappropriate disclosure of confidential information, it 
could cause significant damage to our reputation, affect our relationships with our customers, reduce the demand for our services, 
lead to claims against us and ultimately harm our business. In addition, we may be required to incur significant costs to protect 
against damage caused by these disruptions or security breaches in the future.

We may have difficulty effectively managing our growth, which could adversely affect our business, results of operations and 
financial condition.

Our growth strategy includes increasing freight volume from existing customers, expanding our service offerings and 
pursing strategic transactions. Our growth plans will place significant demands on our management and operating personnel. Our 
ability  to  manage  our  future  growth  effectively  will  require  us  to,  among  other  things,  regularly  enhance  our  operating  and 
management information systems, evaluate and change our service offerings and continue to attract, retain, train, motivate and 
manage key employees, including through training and development programs. If we are unable to manage our growth effectively, 
our business, results of operations and financial condition may be adversely affected.

Volatility in fuel prices, shortages of fuel or the ineffectiveness of our fuel surcharge program can have a material adverse
effect on our results of operations and profitability.

We are subject to risks associated with the availability and price of fuel, which are subject to political, economic and 
market factors that are outside of our control. Fuel prices have fluctuated dramatically over recent years. Over time we have been
able to mitigate the impact of the fluctuations through our fuel surcharge programs. Our fuel surcharge rates are set weekly based 
on the national average for fuel prices as published by the U.S. Department of Energy and our fuel surcharge table. Our net fuel
surcharge revenue is the result of our fuel surcharge rates and the tonnage transiting our networks. The fuel surcharge revenue is 
then  netted  with  the  fuel  surcharge  we  pay  to  our  owner-operators  and  third  party  transportation  providers. There  can  be  no 
assurance that our fuel surcharge revenue programs will be effective in the future as the fuel surcharge may not capture the entire 
amount of the increase in fuel prices. Additionally, decreases in fuel prices reduce the cost of transportation services and accordingly, 
could reduce our revenues and may reduce margins for certain lines of business. In addition to changing fuel prices, fluctuations
in volumes and related load factors may subject us to volatility in our net fuel surcharge revenue. Fuel shortages, changes in fuel 
14

nn

prices  and  the  potential  volatility  in  net  fuel  surcharge  revenue  may  adversely  impact  our  results  of  operations  and  overall 
profitability.

Because a portion of our network costs are fixed, any factors that result in a decrease in the volume or revenue per pound of 
freight shipped through our networks will adversely affect our results of operations.

Our operations, particularly our networks of hubs and terminals, represent substantial fixed costs. As a result, any decline 
in the volume or revenue per pound of freight we handle will have an adverse effect on our operating margin and our results of 
operations. Several factors can result in such declines, including adverse business and economic conditions affecting shippers of 
freight as discussed above. In addition, volumes shipped through our network may be negatively impacted by lack of customer 
contractual obligations or cancellations of existing customer contracts. Typically, we do not enter into long-term contracts with
our customers. Rather, our customer contracts typically allow for cancellation within 30 to 60 days.  As a result, we cannot guarantee 
that our current customers will continue to utilize our services or that they will continue at the same levels.   Any one of the 
foregoing factors that results in a decrease in the volume or revenue per pound of freight shipped will adversely affect our results 
of operations.

We derive a significant portion of our revenue from a few major customers, the loss of one or more of which could have a 
material adverse effect on our business.

For the calendar year ended December 31, 2017, our top 10 customers, based on revenue, accounted for approximately
26% of our revenue. Our Expedited LTL, TLS and Intermodal segments typically do not have long-term contracts with their 
customers. While our Pool segment business may involve a long-term written contract, those contracts may contain cancellation 
clauses, and there is no assurance that our current customers will continue to utilize our services or continue at the same levels.
A reduction in or termination of our services by one or more of our major customers could have a material adverse effect on our
business and operating results.

We operate in highly competitive and fragmented segments of our industry, and our business will suffer if we are unable to 
adequately address downward pricing pressures and other factors that may adversely affect our results of operations, growth 
prospects and profitability.

The segments of the freight transportation industry in which we participate are highly competitive, very fragmented and 
historically have few barriers to entry. We compete with a large number of other asset-light logistics companies, asset-based 
carriers, integrated logistics companies, and third-party freight brokers. To a lesser extent, we also compete with integrated air 
cargo carriers and passenger airlines. Our competition ranges from small operators that compete within a limited geographic area 
to companies with substantially greater financial and other resources, including greater freight capacity.  We also face competition 
from freight forwarders who decide to establish their own networks to transport expedited ground freight, as well as from logistics
companies, internet matching services and internet and third party freight brokers and new entrants to the market. In addition,
customers can bring in-house some of the services we provide to them. We believe competition is based primarily on quality
service, available capacity, on-time delivery, flexibility, reliability and security, transportation rates as well as the ability to acquire 
and maintain terminal facilities in desirable locations at reasonable rates. Many of our competitors periodically reduce their rates
to gain business, especially during times of economic decline. In the past several years, several of our competitors have reduced 
their rates to unusually low levels that we believe are unsustainable in the long-term, but that may materially adversely affect our 
business in the short-term.

In  addition,  competitors  may  pursue  other  strategies  to  gain  a  competitive  advantage  such  as  developing  superior 
information  technology  systems  or  establishing  cooperative  relationships  to  increase  their  ability  to  address  customer  needs.
Furthermore, the transportation industry continues to consolidate. As a result of consolidation, our competitors may increase their 
market share and improve their financial capacity, and may strengthen their competitive positions. Business combinations could 
also result in competitors providing a wider variety of services at competitive prices, which could adversely affect our financial 
performance. These competitive pressures may cause a decrease in our volume of freight, require us to lower the prices we charge
for our services and adversely affect our results of operations, growth prospects and profitability.

tt

Our results of operations will be materially and adversely affected if our new service offerings do not gain market acceptance 
or result in the loss of our current customer base.

One element of our growth strategy is to expand our service offerings to customers. As a result, we have added additional
services in the past few years. We may not succeed in making our customers sufficiently aware of existing and future services or 
in creating customer acceptance of these services at the prices we would want to charge. In addition, we may be required to devote 
substantial resources to educate our customers, with no assurance that a sufficient number of customers will use our services for 
15

ff

commercial success to be achieved. We may not identify trends correctly, or may not be able to bring new services to market as
quickly, effectively or price-competitively as our competitors. In addition, new services may alienate existing customers or causeaa
us to lose business to our competitors. If any of the foregoing occurs, it could have a material adverse effect on our results of 
operations.

We have grown and may grow, in part, through acquisitions, which involve various risks, and we may not be able to identify 
or acquire companies consistent with our growth strategy or successfully integrate acquired businesses into our operations.

We have grown through acquisitions, and we intend to pursue opportunities to expand our business by acquiring other 

companies in the future. Acquisitions involve risks, including those relating to:

• 
• 
• 
• 
• 
• 
• 
• 
• 

• 

identification of appropriate acquisition candidates;
negotiation of acquisitions on favorable terms and valuations;
integration of acquired businesses and personnel;
implementation of proper business and accounting controls;
ability to obtain financing, at favorable terms or at all;
diversion of management attention;
retention of employees and customers;
unexpected liabilities;
potential erosion of operating profits as new acquisitions may be unable to achieve profitability comparable with our 
Expedited LTL business; and
detrimental issues not discovered during due diligence.

Acquisitions  also  may  affect  our  short-term  cash  flow  and  net  income  as  we  expend  funds,  potentially  increase 
indebtedness and incur additional expenses. If we are not able to identify or acquire companies consistent with our growth strategy,
or if we fail to successfully integrate any acquired companies into our operations, we may not achieve anticipated increases in
revenue, cost savings and economies of scale, our operating results may actually decline and acquired goodwill may become 
impaired.

aa

We could be required to record a material non-cash charge to income if our recorded intangible assets or goodwill are determined 
to be impaired.

We have $111.2 million of recorded net definite-lived intangible assets on our consolidated balance sheet at December 31, 
2017.  Our definite-lived intangible assets primarily represent the value of customer relationships and non-compete agreements 
that  were  recorded  in  conjunction  with  our  various  acquisitions.  We  review  our  long-lived  assets,  such  as  our  definite-lived 
intangible assets, for impairment whenever events or changes in circumstances indicate that the carrying amount may not be
recoverable.  Impairment  is  recognized  on  these  assets  when  the  estimated  fair  value  is  less  than  the  carrying  value.  If  such 
measurement indicates an impairment, we would be required to record a non-cash impairment charge to our consolidated statement 
of comprehensive income in the amount that the carrying value of these assets exceed the estimated fair value of the assets.

We also have recorded goodwill of $191.7 million on our consolidated balance sheet at December 31, 2017.  Goodwill 
is assessed for impairment annually (or more frequently if circumstances indicate possible impairment) for each of our reporting 
units.  This assessment includes comparing the fair value of each reporting unit to the carrying value of the assets assigned to each 
reporting unit.  If the carrying value of the reporting unit was to exceed our estimated fair value of the reporting unit, we would 
then be required to estimate the fair value of the individual assets and liabilities within the reporting unit to ascertain the amount 
of fair value of goodwill and any potential impairment.  If we determine that our fair value of goodwill is less than the related 
book value, we could be required to record a non-cash impairment charge to our consolidated statement of comprehensive income, 
which could have a material adverse effect on our earnings.

We are dependent on our senior management team and other key employees, and the loss of any such personnel could materially 
and adversely affect our business, operating results and financial condition.

Our future performance depends, in significant part, upon the continued service of our senior management team and 
other key employees. We cannot be certain that we can retain these employees. The loss of the services of one or more of these
or other key personnel could have a material adverse effect on our business, operating results and financial condition if we are 
unable to secure replacement personnel internally or through our recruitment programs and initiatives that have sufficient experience
in our industry or in the management of our business. If we fail to develop and retain a core group of senior management and other 
key employees and address issues of succession planning, it could hinder our ability to execute on our business strategies and 
maintain our level of service.

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16

Claims for property damage, personal injuries or workers’ compensation and related expenses could significantly reduce our 
earnings.

Under DOT regulations, we are liable for property damage and personal injuries caused by owner-operators and Company-
employed drivers while they are operating on our behalf. Additionally, from time to time, the drivers employed and engaged by 
the third-party transportation carriers we contract with are involved in accidents, which may result in serious personal injuries. 
The resulting types and/or amounts of damages may be excluded by or exceed the amount of insurance coverage maintained by
the contracted carrier.  Although these drivers are not our employees and all of these drivers are employees, owner-operators, or 
independent contractors working for carriers, from time to time, claims may be asserted against us for their actions, or for our uu
actions in retaining them. We currently maintain liability insurance coverage that we believe is adequate to cover third-party claims. 
We have a self-insured retention of $1.0 million per occurrence for vehicle and general liability claims. We may also be subject 
to claims for workers’ compensation. We maintain workers’ compensation insurance coverage that we believe is adequate to cover 
such claims. We have a self-insured retention of approximately $0.4 million for each such claim, except in Ohio, where we are a
qualified self-insured entity with an approximately $0.5 million self-insured retention. We could incur claims in excess of our
policy limits or incur claims not covered by our insurance. Any claims beyond the limits or scope of our insurance coverage may
have a material adverse effect on us. Because we do not carry “stop loss” insurance, a significant increase in the number of claims
that we must cover under our self-insurance retainage could adversely affect our profitability. In addition, we may be unable to 
maintain insurance coverage at a reasonable cost or in sufficient amounts or scope to protect us against losses.

We face risks related to self-insurance and third-party insurance that can be volatile to our earnings.

We self-insure a significant portion of our claims exposure and related expenses for cargo loss, employee medical expense,
bodily injury, workers’ compensation and property damage, and maintain insurance with insurance companies above our limits
of self-insurance. Self-insurance retention and other limitations are detailed in Part II, Item 7, under “Self-Insurance Loss Reserves.”
Our large self-insured retention limits can make our insurance and claims expense higher or more volatile. Additionally, if our
third-party insurance carriers or underwriters leave the trucking sector, as was the case during 2017, or if they decline to renew 
us as an insured, it could materially increase our insurance costs or collateral requirements, or create difficulties in finding insurance 
in excess of our self-insured retention limits.  Additionally, we could find it necessary to raise our self-insured retention, pay higher 
premiums or decrease our aggregate coverage limits when our policies are renewed or replaced, any of which will negatively 
impact our earnings.

We accrue for the costs of the uninsured portion of pending claims, based on the nature and severity of individual claims
and historical claims development trends. Estimating the number and severity of claims, as well as related judgment or settlement 
amounts is inherently difficult. This, along with legal expenses, incurred but not reported claims, and other uncertainties can cause 
unfavorable differences between actual self-insurance costs and our reserve estimates.

n

Our business is subject to seasonal trends.

Historically, our operating results have been subject to seasonal trends when measured on a quarterly basis. Our first 
and second quarters have traditionally been the weakest compared with our third and fourth quarters. This trend is dependent on
numerous factors including economic conditions, customer demand and weather. Because revenue is directly related to the available 
working days of shippers, national holidays and the number of business days during a given period may also create seasonal impact 
on our results of operations. After the winter holiday season and during the remaining winter months, our freight volumes are
typically lower because some customers reduce shipment levels. In addition, a substantial portion of our revenue is derived from
customers in industries whose shipping patterns are tied closely to consumer demand which can sometimes be difficult to predict
or are based on just-in-time production schedules. Therefore, our revenue is, to a large degree, affected by factors that are outside 
of our control. There can be no assurance that our historic operating patterns will continue in future periods as we cannot influence
or forecast many of these factors.

ff

Our results of operations may be affected by harsh weather conditions and disasters.

Certain  weather-related  conditions  such  as  ice  and  snow  can  disrupt  our  operations.  Our  operating  expenses  have 
historically been higher in the winter months because of cold temperatures and other adverse winter weather conditions (such as
explosive cyclogenesis events) which result in decreased fuel efficiency, increased cold weather-related maintenance costs of 
revenue equipment and increased insurance and claims costs. Harsh weather could also reduce our ability to transport freight, 
which could result in decreased revenues. Disasters, whether natural or man-made can also adversely affect our performance by
reducing demand and reducing our ability to transport freight, which could result in decreased revenue and increased operating
expenses.

17

We operate in a regulated industry, and increased costs of compliance with, or liability for violation of, existing or future 
regulations could have a material adverse effect on our business.

The DOT and various state and federal agencies have been granted broad regulatory powers over our business in the
United States, and we are licensed by the DOT and U.S. Customs. Additionally, our Canada business activities are subject to the
similar laws and regulations of Canada and its provinces. If we fail to comply with any applicable regulations, our licenses may aa
be revoked or we could be subject to substantial fines or penalties and to civil and criminal liability.

The transportation industry is subject to legislative and regulatory changes that can affect the economics of our business 

by requiring changes in operating practices or influencing the demand for, and the cost of providing, transportation services.

The Federal Motor Carrier Safety Administration (“FMCSA”) has implemented a requirement that electronic driver logs 
be monitored by Electronic Log Devices (“ELDs”) for most interstate commercial motor vehicle drivers by no later than December 
18, 2017. The cost associated with the ELD mandate, together with other regulations, could result in a reduction in the pool of
owner-operators and other third-party carriers available to us to service our customers’ demands, which could increase driver 
turnover,  decrease  asset  utilization,  limit  growth  and  adversely  impact  our  results  of  operations.  Further,  heightened  security
concerns may continue to result in increased regulations, including the implementation of various security measures, checkpoints
or travel restrictions on trucks.

In addition, there may be changes in applicable federal or state tax or other laws or interpretations of those laws. If this 
happens, we may incur additional taxes, as well as higher workers’ compensation and employee benefit costs, and possibly penalties
and interest for prior periods. This could have an adverse effect on our results of operations.

We are subject to various environmental laws and regulations, and costs of compliance with, or liabilities for violations of, 
existing or future laws and regulations could significantly increase our costs of doing business.

Our operations are subject to environmental laws and regulations dealing with, among other things, the handling of 
hazardous materials and discharge and retention of stormwater.  We operate in industrial areas, where truck terminals and other
industrial activities are located, and where groundwater or other forms of environmental contamination may have occurred. Our 
operations involve the risks of fuel spillage, environmental damage, and hazardous waste disposal, among others. If we are involved 
in a spill or other accident involving hazardous substances, or if we are found to be in violation of applicable environmental laws
or regulations, it could significantly increase our cost of doing business. Under specific environmental laws and regulations, we 
could be held responsible for all of the costs relating to any contamination at our past or present terminals and at third-party waste
disposal sites. If we fail to comply with applicable environmental laws and regulations, we could be subject to substantial fines 
or penalties and to civil and criminal liability.

tt

In addition, as global warming issues become more prevalent, federal and local governments and our customers are
beginning to respond to these issues. This increased focus on sustainability may result in new regulations and customer requirements
that could negatively affect us. This could cause us to incur additional direct costs or to make changes to our operations in order 
to comply with any new regulations and customer requirements, as well as increased indirect costs or loss of revenue resulting
from, among other things, our customers incurring additional compliance costs that affect our costs and revenues. We could also
lose revenue if our customers divert business from us because we have not complied with their sustainability requirements. These 
costs, changes and loss of revenue could have a material adverse effect on our business, financial condition and results of operations.

The FMCSA’s CSA initiative could adversely impact our ability to hire qualified drivers or contract with qualified owner-
operators or third-party carriers, meet our growth projections and maintain our customer relationships, each of which could 
adversely impact our results of operations.

The  FMCSA’s  Compliance,  Safety, Accountability  initiative  (“CSA”)  is  an  enforcement  and  compliance  program 
designed to monitor and improve commercial motor vehicle safety by measuring the safety record of both the motor carrier and 
the driver. These measurements are scored and used by the FMCSA to identify potential safety risks and to direct enforcement 
action. CSA scores are dependent upon safety and compliance experience, which could change at any time. In addition, the safety
standards prescribed in CSA could change and our ability as well as our independent contractors’ ability to maintain an acceptablea
score could be adversely impacted. Public disclosure of certain CSA scores was restricted through the enactment of the Fixing 
America’s Surface Transportation Act of 2015 (the “FAST Act”) on December 4, 2015; however, the FAST Act does not restrict 
public disclosure of all data collected by the FMCSA. If we receive unacceptable CSA scores, and this data is made available to
the public, our relationships with our customers could be damaged, which could result in a loss of business.

18

The requirements of CSA could also shrink the industry’s pool of drivers as those with unfavorable scores could leave
the industry. As a result, the costs to attract, train and retain qualified drivers, owner-operators or third-party carriers could increase. 
In addition, a shortage of qualified drivers could increase driver turnover, decrease asset utilization, limit growth and adversely 
impact our results of operations.

If our employees were to unionize, our operating costs would likely increase.

None of our employees is currently represented by a collective bargaining agreement. However, we have no assurance 
that our employees will not unionize in the future, which could increase our operating costs and force us to alter our operating 
methods. This could have a material adverse effect on our operating results.

Our  charter  and  bylaws  and  provisions  of  Tennessee  law  could  discourage  or  prevent  a  takeover  that  may  be  considered 
favorable.

Our charter and bylaws and provisions of Tennessee law may discourage, delay or prevent a merger, acquisition or 
change in control that may be considered favorable. These provisions could also discourage proxy contests and make it more
difficult for shareholders to elect directors and take other corporate actions. Among other things, these provisions:

• 

• 

authorize us to issue preferred stock, the terms of which may be determined at the sole discretion of our Board of Directors 
and may adversely affect the voting or economic rights of our shareholders; and

establish advance notice requirements for nominations for election to the Board of Directors and for proposing matters 
that can be acted on by shareholders at a meeting.

Our charter and bylaws and provisions of Tennessee law may discourage transactions that otherwise could provide for 
the payment of a premium over prevailing market prices for our Common Stock and also could limit the price that investors are 
willing to pay in the future for shares of our Common Stock.

Item 1B. 

Unresolved Staff Comments

  None.

Item 2.   

Properties

Properties

  We  believe  that  we  have  adequate  facilities  for  conducting  our  business,  including  properties  owned  and  leased. 
Management further believes that in the event replacement property is needed, it will be available on terms and at costs substantially 
similar to the terms and costs experienced by competitors within the transportation industry.

aa

  We  own  our  Columbus,  Ohio  central  sorting  facility  which  is  used  by  our  Expedited  LTL  and  TLS  segments. The
Columbus, Ohio facility is 125,000 square feet with 168 trailer doors. This premier facility can unload, sort and load upwards of 
3.7 million pounds in five hours. 

  We also own facilities near Dallas/Fort Worth, Texas, Chicago, Illinois and Atlanta, Georgia, all of which are used by the
Expedited  LTL  segment.  The  Dallas/Fort  Worth,  Texas  facility  has  over  216,000  square  feet  with  134 trailer  doors  and 
approximately 28,000 square feet of office space.  The Chicago, Illinois facility is over 125,000 square feet with 110 trailer doors
and over 10,000 square feet of office space.  The Atlanta, Georgia facility is over 142,000 square feet with 118 trailer doors and 
approximately 12,000 square feet of office space. We lease our shared services headquarters in Greeneville, Tennessee. During 
2016, we renewed the lease through 2023. Our executives are headquartered within our Atlanta, Georgia and Dallas, Texas facilities.

  We lease and maintain 130 additional terminals, office spaces and other properties located in major cities throughout the 
United States and Canada. Lease terms for these terminals are typically for three to seven years.  As a result of the Towne acquisition,   
we currently have 2 idle facilities that we are still leasing.  Our plan is to buyout or sublease these remaining facilities. In addition,
we have operations in 30 cities operated by independent agents who handle freight for us on a commission basis.

qq

19

Item 3.   

Legal Proceedings

From time to time, we are a party to ordinary, routine litigation incidental to and arising in the normal course of our 
business, most of which involve claims for personal injury, property damage related to the transportation and handling of freight,
or workers’ compensation. We do not believe that any of these pending actions, individually or in the aggregate, will have a material
adverse effect on our business, financial condition, results of operations or cash flow.

aa

Item 4.   

Mine Safety Disclosures

Not applicable.

Part II

Item 5.   
Securities

Market for Registrant’s Common Equity, Related Shareholder Matters and Issuer Purchases of Equity    

Our Common Stock trades on The Nasdaq Global Select Stock Market™ under the symbol “FWRD.” The following
table sets forth the high and low sales prices for Common Stock as reported by The Nasdaq Global Select Stock Market™ for 
each full quarterly period within the two most recent fiscal years.

2017
First Quarter
Second Quarter
Third Quarter
Fourth Quarter

2016
First Quarter
Second Quarter
Third Quarter
Fourth Quarter

High

Low

$

$

$

$

51.51
56.52
57.68
59.98

High

49.01
48.69
47.78
50.72

45.86
46.35
49.98
49.88

Low

36.00
41.48
41.70
40.07

Dividends
0.15
$
0.15
0.15
0.15

Dividends
0.12
$
0.12
0.12
0.15

  There were approximately 606 shareholders of record of our Common Stock as of January 18, 2018.

  Subsequent to December 31, 2017, our Board of Directors declared a cash dividend of $0.15 per share that will be paid 
in the first quarter of 2018. The Company expects to continue to pay regular quarterly cash dividends, though each subsequent 
quarterly dividend is subject to review and approval by the Board of Directors.

  There are no material restrictions on our ability to declare dividends.

  None of our securities were sold during fiscal year 2017 without registration under the Securities Act.

Stock Performance Graph

  The following graph compares the percentage change in the cumulative shareholder return on our Common Stock with 
The Nasdaq Trucking and Transportation Stocks Index and The Nasdaq Global Select Stock Market™ Index commencing on the 
last trading day of December 2012 and ending on the last trading day of December 2017. The graph assumes a base investment 
of $100 made on December 31, 2012 and the respective returns assume reinvestment of all dividends. The comparisons in this
graph are required by the SEC and, therefore, are not intended to forecast or necessarily be indicative of any future return on our 
Common Stock.

n

The performance graph and related information shall not be deemed “soliciting material” or be “filed” with the

Securities and Exchange Commission, nor shall such information be incorporated by reference into any future filing under the
Securities Act or the Exchange Act, except to the extent that the Company specifically incorporates it by reference into such 
filing.

20

 
 
Forward Air Corporation

Nasdaq Trucking and Transportation Stocks Index

Nasdaq Global Select Stock Market Index

2012

2013

2014

2015

2016

2017

$

$

100

100

100

$

125

125

138

$

144

173

157

$

123

146

166

$

135

178

179

164

222

230

Issuer Purchases of Equity Securities

Total Number of
Shares Purchased

Average Price Paid per
Share

October 1-31, 2017
November 1-30, 2017

December 1-31, 2017
Total

— $
—

121,186
121,186

$

—
—

58
58

Total Number of
Shares Purchased as
Part of Publicly
Announced Program
—
—

121,186
121,186

Maximum Number of
Shares that May Yet
Be Purchased Under
the Program (1)

—
—

1,818,665
1,818,665

(1) On July 21, 2016, the Board of Directors approved a stock repurchase program for up to 3.0 million shares of the 
Company's common stock.

21

Item 6.   

Selected Financial Data

The following table sets forth our selected financial data. The selected financial data should be read in conjunction with
our "Management's Discussion and Analysis of Financial Condition and Results of Operations" and our consolidated financial 
statements and notes thereto, included elsewhere in this report.

Income Statement Data:

Operating revenue

Income from operations

Operating margin (1)

Net income

Net income per share:

   Basic

   Diluted

Cash dividends declared per common share

Balance Sheet Data (at end of period):

Total assets

Long-term obligations, net of current portion

Shareholders' equity

Year ended

December 31,

December 31,

December 31,

December 31,

December 31,

2017

2016

2015

2014

2013

(In thousands, except per share data)

$

1,100,816

$

982,530

$

959,125

$

780,959

$

652,481

108,672

9.9%

59,979

6.1%

81,772

8.5%

96,406

12.3%

84,355

12.9%

$

$

$

$

87,321

27,670

55,575

61,169

54,467

2.90

2.89

0.60

$

$

$

0.91

0.90

0.51

$

$

$

1.80

1.78

0.48

$

$

$

1.99

1.96

0.48

$

$

$

1.81

1.77

0.40

687,716

$

641,291

$

699,932

$

539,309

$

506,269

40,588

533,489

725

499,069

28,856

510,055

1,275

463,563

3

435,865

(1) Income from operations as a percentage of operating revenue

22

Item 7.   

Management's Discussion and Analysis of Financial Condition and Results of Operations

Overview and Executive Summary

Our services are classified into four reportable segments: Expedited LTL, TLS, Intermodal and Pool Distribution.

Through the Expedited LTL segment, we operate a comprehensive national network to provide expedited regional, inter-
regional  and  national  LTL  services.  Expedited  LTL  offers  customers  local  pick-up  and  delivery  and  other  services  including 
shipment consolidation and deconsolidation, warehousing, customs brokerage and other handling. Because of our roots in serving 
the deferred air freight market, our terminal network is located at or near airports in the United States and Canada.

Through our TLS segment, we provide expedited truckload brokerage, dedicated fleet services, as well as high security 

and temperature-controlled logistics services in the United States and Canada. 

Our Intermodal segment provides first- and last-mile high value intermodal container drayage services both to and from 
seaports and railheads. Intermodal also offers dedicated contract and CFS warehouse and handling services. Intermodal operates 
primarily in the Midwest and Southeast, with a smaller operational presence in the Southwest. We plan to grow Intermodal’s
geographic footprint through acquisitions as well as greenfield start-ups where we do not have an acceptable acquisition target. 

In  our  Pool  Distribution  segment,  we  provide  high-frequency  handling  and  distribution  of  time  sensitive  product  to
numerous destinations within a specific geographic region. We offer this service throughout the Mid-Atlantic, Southeast, Midwest 
and Southwest United States. 

Our operations, particularly our network of hubs and terminals, represent substantial fixed costs. Consequently, our ability
to increase our earnings depends in significant part on our ability to increase the amount of freight and the revenue per pound for 
the freight shipped through our networks and to grow other lines of businesses, such as TLS, Intermodal and Pool Distribution, 
which will allow us to maintain revenue growth in challenging shipping environments.

d

Trends and Developments

Acquisition of Towne

On March 9, 2015, we completed the acquisition of CLP Towne Inc. (“Towne”). Towne is a full-service trucking provider 
offering time-sensitive less-than-truckload shipping, full truckload service, an extensive cartage network, container freight stations
and dedicated trucking. For the acquisition of Towne, we paid $61.9 million in net cash and assumed $59.5 million in debt and 
capital leases. The transaction was funded with proceeds from a $125.0 million two year term loan. The assets, liabilities, and
operating results of Towne have been included in the Expedited LTL reportable segment since its acquisition in 2015.

Acquisitions of CST and Related Companies

As part of our strategy to expand our Intermodal operations, in January 2016, we acquired certain assets of Ace for $1.7
million  and  in August  2016,  we  acquired  certain  assets  of Triumph  for  $10.1  million  and  an  earnout  of  $1.3  million  paid  in
September 2017. In May 2017, we acquired certain assets of Atlantic for $22.5 million and a potential earnout of $1.0 million and 
in October 2017, we acquired certain assets of KCL for $0.7 million and a potential earnout of $0.1 million. These acquisitions
provide an opportunity for our Intermodal segment to expand into additional geographic markets or add volumes to our existing
locations. The assets, liabilities, and operating results of these acquisitions have been included in the Company's consolidated 
financial statements from the date of acquisition and have been assigned to the Intermodal reportable segment. 

aa

Goodwill

In 2013, we acquired TQI Holdings, Inc. for total consideration of $65.4 million and established the Total Quality, Inc.
reporting unit ("TQI"). In conjunction with our policy to annually test goodwill for impairment as of June 30, 2016, we determined 
there were indicators of potential impairment of the goodwill and other long lived assets assigned to the acquisition of TQI Holdings, 
Inc. This determination was based on TQI's financial performance falling notably short of previous projections.   As a result, we 
reduced TQI's projected cash flows and consequently the estimate of TQI's fair value no longer exceeded its respective carrying
value.  Based on the results of the impairment test, during the second quarter of 2016, we recorded impairment charges for goodwill, 
dd
intangibles and other assets of $42.4 million related to the TQI reporting unit, which is part of the TLS reportable segment. 

23

 
 
 
 
 
 
 
 
Results from Operations

The following table sets forth our consolidated historical financial data for the year ended December 31, 2017 and 

2016 (in millions):

Operating revenue:

Expedited LTL
Truckload Premium Services
Pool Distribution
Intermodal
Eliminations and other operations

Operating revenue

Operating expenses:
   Purchased transportation

   Salaries, wages, and employee benefits

   Operating leases

   Depreciation and amortization

   Insurance and claims

  Fuel expense

  Other operating expenses

  Impairment of goodwill, intangibles and other assets

     Total operating expenses

Income (loss) from operations:

Expedited LTL

Truckload Premium Services

Pool Distribution

Intermodal

Other operations

Income from operations

Other expense:
  Interest expense

  Other, net
      Total other expense

Income before income taxes

Income taxes

Net income

Year ended December 31,

2017

2016

Change

Percent
Change

$

619.8

$

570.8

$

179.3
164.2
148.9
(11.4)
1,100.8

478.2

264.7

63.8

41.1

29.6

16.5

98.3

—

164.3
148.6
103.7
(4.9)
982.5

413.4

242.0

60.5

38.2

25.4

13.2

87.4

42.4

992.2

922.5

88.1

3.2

6.4

12.7
(1.8)
108.6

(1.2)
—
(1.2)
107.4

20.1

87.3

$

$

83.5
(35.4)
3.6

11.0
(2.7)
60.0

(1.6)
—
(1.6)
58.4

30.7

27.7

$

49.0

15.0
15.6
45.2
(6.5)
118.3

64.8

22.7

3.3

2.9

4.2

3.3

10.9
(42.4)
69.7

4.6

38.6

2.8

1.7

0.9

48.6

0.4

—
0.4

49.0
(10.6)
59.6

8.6%

9.1
10.5
43.6
132.7
12.0

15.7

9.4

5.5

7.6

16.5

25.0

12.5
(100.0)
7.6

5.5

NM

77.8

15.5
(33.3)
81.0

(25.0)
—
(25.0)
83.9
(34.5)
215.2%

During the year ended December 31, 2017, we experienced a 12.0% increase in our consolidated revenues compared to
the year ended December 31, 2016. Operating income increased $48.6 million, or 81.0%, from 2016 to $108.6 million for the year 
ended December 31, 2017.

Segment Operations

Expedited LTL's revenue increased $49.0 million, or 8.6%, while operating income increased $4.6 million, or 5.5% for 
the year ended December 31, 2017, compared to the same period in 2016. The increase in revenue was due to increased tonnage, 
increased  local  pickup  and  delivery  ("Complete")  attachment  and  higher  fuel  surcharges.  The  deterioration  in  income  from

24

 
 
 
operations as a percentage of revenue was due to an increased utilization of third party transportation providers partly offset by 
t
increased Complete, fuel surcharge and linehaul revenues. The fuel surcharge increase was also due to increased fuel prices.

TLS  revenue  increased  $15.0  million,  or  9.1%,  and  operating  income  increased  $38.6  million  for  the  year  ended 
December 31, 2017, compared to the same period in 2016.  The increase in revenue was due to an increase in overall miles from
new business wins. The increase of TLS operating income was largely the result of 2016 including $42.4 million in impairment 
charges related to the TQI reporting unit. Excluding the impairment charges, the deterioration in results from operations was due dd
to increased utilization of third party transportation providers, which led to the increase in cost per mile outpacing the increase in 
revenue per mile. 

Pool Distribution revenue increased $15.6 million, or 10.5%, while operating income increased $2.8 million, or 77.8%, 
for the year ended December 31, 2017, compared to the same period in 2016.  The revenue increase was due to increased volumes 
from previously existing customers, new business and rate increases. The improvement in income from operations was primarily 
the result of higher revenue volumes, current year rate increases, purchased transportation efficiencies and lower facility costs.

Intermodal revenue increased $45.2 million, or 43.6%, and operating income increased $1.7 million, or 15.5%, for the 
year ended December 31, 2017, compared to the same period in 2016.  The increase in revenue and operating income in total 
dollars was primarily attributable to the Atlantic, Ace and Triumph acquisitions. The decrease in income from operations as a
percentage of revenue was attributable to increased amortization associated with Intermodal's acquisitions, lower margins on 
acquired business and acquisition-related legal and professional fees.

Fuel Surcharge

Our net fuel surcharge revenue is the result of our fuel surcharge rates, which are set weekly using the national average 
for diesel price per gallon, and volume transiting our network.  During the year ended December 31, 2017, total net fuel surcharge 
revenue increased 44.3% as compared to the same period in 2016, mostly due to increased fuel prices and increased volumes in
the Expedited LTL, Intermodal and Pool segments.

aa

Interest Expense

Interest expense was $1.2 million for the year ended December 31, 2017 compared to $1.6 million for the same period 
of 2016.  The decrease in interest expense was attributable to principal payments made on the term loan used to finance the Towne ww
acquisition in March 2015 partly offset by borrowings on our revolving credit facility.

Income Taxes

The combined federal and state effective tax rate for the year ended December 31, 2017 was 18.7% compared to a rate 
of 52.6% for the same period in 2016. The lower effective tax rate for 2017 is the result of the enactment of  the Tax Cuts and Jobs
Act, which lowered the value of our net deferred tax liabilities. Also, the 2016 effective tax rate reflected the impairment of goodwill
in the second quarter of 2016 that is non-deductible for tax purposes.

d

Net Income

As a result of the foregoing factors, net income increased by $59.6 million, or 215.2%, to $87.3 million for the year ended 

December 31, 2017 compared to $27.7 million for the same period in 2016.

25

 
 
 
 
 
 
 
Expedited LTL - Year Ended December 31, 2017 compared to Year Ended December 31, 2016

The following table sets forth our historical financial data of the Expedited LTL segment for the year ended December 31,

2017 and 2016 (in millions):

Expedited LTL Segment Information
(In millions)
(Unaudited)

Operating revenue

December 31,
2017

$

619.8

Operating expenses:
Purchased transportation
Salaries, wages and employee benefits
Operating leases
Depreciation and amortization
Insurance and claims
Fuel expense
Other operating expenses
Total operating expenses
Income from operations

$

254.9
145.9
36.7
22.1
15.4
3.8
52.9
531.7
88.1

Year ended

Percent of
Revenue

December 31,
2016

Percent of
Revenue

100.0% $

570.8

41.1
23.5
5.9
3.6
2.5
0.6
8.6
85.8
14.2% $

225.1
139.0
34.4
21.9
13.2
3.3
50.4
487.3
83.5

Change
49.0

100.0% $

39.5
24.4
6.0
3.8
2.3
0.6
8.8
85.4
14.6% $

29.8
6.9
2.3
0.2
2.2
0.5
2.5
44.4
4.6

Percent
Change

8.6%

13.2
5.0
6.7
0.9
16.7
15.2
5.0
9.1
5.5%

p
Expedited LTL Operating Statistics

p

g

Operating ratio

p

g

Business daysy
Business weeks

pExpedited LTL:
Tonnageg
p
    Total pounds ¹
g
    Average weekly pounds ¹

y p

p

Linehaul shipments
    Total linehaul
y
    Average weekly
g

Forward Air Complete shipments
p
As a percentage of linehaul shipments

p

p

p

g

Average linehaul shipment size

g

p

Revenue per pound 2
    Linehaul yield
y
    Fuel surcharge impact
g
    Forward Air Complete impact
Total Expedited LTL yield

p
p
y

p

p

Year ended

December 31, December 31,

2017

2016

Percent
Changeg

85.8%

85.4%

254.0
50.8

255.0
51.0

,
2,513,055
,
,
49,470

,
2,370,788
,
,
46,486

,
4,036,385
,
,
79,456

,
3,757,275
,
,
73,672

,
943,396
23.4%

,
782,425
20.8%

623

631

$

$
$

17.12
1.20
3.82
22.14

$

$
$

17.64
0.95
3.33
21.92

0.5%

(0.4)
)
(
(0.4)
)
(

6.0
6.4

7.4
7.9

20.6
12.5

(1.3)
(
)

(2.3)
)
(
1.1
2.2
1.0%

¹ - In thousands
2 - In dollars per hundred pound; percentage change is expressed as a percent of total yield.

26

 
Revenues

Expedited LTL operating revenue increased $49.0 million, or 8.6%, to $619.8 million for the year ended December 31,
2017 from $570.8 million for the same period of 2016.  The increase in revenue is mostly the result of increases to Complete 
activity and fuel surcharge revenues.  Linehaul revenue, which is the largest portion of Expedited LTL, increased $12.1 million, 
or 2.9%, due to the increase in tonnage partly offset by the decrease in linehaul yield noted in the preceding table. The increase
in tonnage is due to a growing percentage of total volume from shipments with higher density attributes and a slightly lower length 
of haul than our traditional shipments, driving the decrease in average base revenue per pound.

The $49.0 million revenue increase is primarily the result of a $16.9 million, or 21.4%, increase in Complete revenue.  The increase 
in Complete revenue was attributable to an increase in shipping volumes in our Expedited LTL network and a 12.5% increase in
the attachment rate of Complete to linehaul shipments. Additionally, compared to the same period in 2016, net fuel surcharge
revenue increased $7.6 million largely due to the increase in fuel prices and volume increases.  Other terminal based revenues,
which includes dedicated local pickup and delivery services, warehousing and terminal handling, increased $12.4 million, or 
24.4%, to $63.4 million in 2017 from $51.0 million in the same period of 2016. The increase in other terminal revenue was mainly 
attributable to increases in dedicated local pickup and delivery.

Purchased Transportation

Expedited LTL’s purchased transportation increased by $29.8 million, or 13.2%, to $254.9 million for the year ended 
December 31, 2017 from $225.1 million for the year ended December 31, 2016.  As a percentage of segment operating revenue, 
Expedited LTL purchased transportation was 41.1% during the year ended December 31, 2017 compared to 39.5% for the same
period of 2016. The increase is mostly due to a 6.3% increase in Expedited LTL cost per mile. The higher cost per mile is due to 
increased  utilization  of  third  party  transportation  providers,  which  are  more  costly  than  owner-operators.  The  increase  as  a
percentage of revenue is also due to increased Complete attachment on higher linehaul volumes. Complete purchased transportation 
has a higher percentage of revenue than linehaul.

Salaries, Wages, and Benefits

Salaries, wages and employee benefits of Expedited LTL increased by $6.9 million, or 5.0%, to $145.9 million for the
year ended December 31, 2017 from $139.0 million in the same period of 2016. Salaries, wages and employee benefits were 
23.5% of Expedited LTL’s operating revenue for the year ended December 31, 2017 compared to 24.4% for the same period of 
2016. The decrease in salaries, wages and employee benefits as a percentage of revenue was primarily attributable to a  a 0.7% 
decrease in direct Expedited LTL terminal and management salaries as a percentage of revenue and a 0.2% decrease in health 
insurance costs as a percentage of revenue. The decrease in direct pay as a percentage of revenue is the impact of additional revenue 
on fixed salaries and improved operating efficiencies.

Operating Leases

Operating leases increased $2.3 million, or 6.7%, to $36.7 million for the year ended December 31, 2017 from $34.4 
million for the year ended December 31, 2016.  Operating leases were 5.9% of Expedited LTL’s operating revenue for the year 
ended December 31, 2017 compared with 6.0% for the year ended December 31, 2016.  The increase in cost is due to $1.2 million
of additional facility lease expenses and a $1.1 million increase in truck, trailer and equipment rentals and leases. Facility leases
increased due to the expansion of certain facilities. Vehicle leases increased due to the replacement of older owned power equipment 
with leased power equipment.

i

Depreciation and Amortization

Expedited  LTL  depreciation  and  amortization  increased  $0.2  million,  or  0.9%,  to  $22.1  million  for  the  year  ended 
December 31,  2017  from  $21.9  million  for  the  year  ended  December 31,  2016.  Depreciation  and  amortization  expense  as  a
percentage of Expedited LTL operating revenue was 3.6% in the year ended December 31, 2017 compared to 3.8% for the year 
ended December 31, 2016.   The decrease as a percentage of revenue was due to the increase in equipment leasing mentioned 
above instead of purchased equipment.

Insurance and Claims

Expedited  LTL  insurance  and  claims  expense  increased  $2.2  million,  or  16.7%,  to  $15.4  million  for  the  year  ended 
December 31, 2017 from $13.2 million for the year ended December 31, 2016.  Insurance and claims as a percentage of Expedited 
LTL’s operating revenue was 2.5% for the year ended December 31, 2017 compared to 2.3% for the year ended December 31, 
2016. The increase in dollars was partly attributable to a $0.7 million increase in insurance premiums associated with our insurance

uu

27

 
 
 
plan renewals and a $2.0 million increase in vehicle accident claim reserves. These increases were partly offset by decreases in 
vehicle damage and cargo claims.

Fuel Expense

Expedited LTL fuel expense increased $0.5 million, or 15.2%, to $3.8 million for the year ended December 31, 2017
from $3.3 million in the year ended December 31, 2016.  Fuel expense was 0.6% of Expedited LTL’s operating revenue for the 
years ended December 31, 2017 and 2016. LTL fuel expenses increased due to higher year-over-year fuel prices.

Other Operating Expenses

Expedited LTL other operating expenses increased $2.5 million, or 5.0%, to $52.9 million for the year ended December 31,
2017 from $50.4 million for the year ended December 31, 2016.  Expedited LTL other operating expenses were 8.6% of operating 
revenue for the year ended December 31, 2017 compared to 8.8% for the year ended December 31, 2016.  Other operating expenses
includes equipment maintenance, terminal and office expenses, professional fees and other costs of transiting our network. The 
decrease as percentage of revenue was primarily the result of a decrease in legal fees mostly related to indemnification funds 
received related to the Towne acquisition and lower costs of transiting our network due to the use of third party transportation 
previously mentioned. The prior period also included a corporate event that did not occur in 2017. These improvements were 
partly offset by an increase in receivables allowance.

Income from Operations

Expedited  LTL  income  from  operations  increased  by  $4.6  million,  or  5.5%,  to  $88.1  million  for  the  year  ended 
December 31, 2017 compared with $83.5 million for the year ended December 31, 2016.   Expedited LTL’s income from operations
was 14.2% of operating revenue for the year ended December 31, 2017 compared with 14.6% for the year ended December 31, 
2016.  Deterioration  in  income  from  operations  as  a  percentage  of  revenue  was  due  to  an  increased  utilization  of  third  party 
transportation providers partly offset by higher tonnage driving increased Complete, fuel surcharge and linehaul revenues. The 
fuel surcharge increase was also due to increased fuel prices.

28

 
 
Truckload Premium Services - Year Ended December 31, 2017 compared to Year Ended December 31, 2016

The following table sets forth our historical financial data for the Truckload Premium Services segment for the year ended 

December 31, 2017 and 2016 (in millions):

Truckload Premium Services Segment Information

(In millions)

(Unaudited)

December 31,

Percent of

December 31,

Percent of

Percent

2017

Revenue

2016

Revenue

Change

Change

Year ended

Operating revenue

$

179.3

100.0% $

164.3

100.0 % $

15.0

9.1 %

Operating expenses:

Purchased transportation

Salaries, wages and employee benefits

Operating leases

Depreciation and amortization

Insurance and claims

Fuel expense

Other operating expenses
Impairment of goodwill, intangibles and
other assets
Total operating expenses

Income (loss) from operations

$

131.3

20.4

0.9

6.3

5.4

3.3

8.5

—

176.1

3.2

73.2

11.4

0.5

3.5

3.0

1.8

4.8

—

98.2

1.8% $

115.4

19.3

0.3

6.5

4.8

2.6

8.4

42.4

199.7

(35.4)

70.2

11.7

0.2

4.0

2.9

1.6

5.1

25.8

121.5

15.9

1.1

0.6

13.8

5.7

200.0

(0.2)

(3.1)

0.6

0.7

0.1

12.5

26.9

1.2

(42.4)

(100.0)

(23.6)

(11.8)

(21.5)% $

38.6

(109.0)%

Truckload Premium Services Operating Statistics

Year ended

December 31, December 31,

2017

2016

Percent

Change

7,822

45,123

43,653

96,598

$

$

1.80

1.43

$

$

6,740

50,442

32,358

89,540

1.79

1.38

16.1%
(10.5)
34.9

7.9

0.6

3.6%

    Company driver 1
    Owner operator 1
    Third party 1
Total Miles

Revenue per mile

Cost per mile

¹ - In thousands

Revenues

TLS revenue increased $15.0 million, or 9.1%, to $179.3 million for the year ended December 31, 2017 from $164.3 
million in the same period of 2016. The increase in TLS revenue was attributable to new business wins which resulted in a 7.9%
increase in miles driven to support revenue.

29

 
 
Purchased Transportation

Purchased transportation costs for our TLS revenue increased $15.9 million, or 13.8%, to $131.3 million for the year 
ended December 31, 2017 from $115.4 million for the year ended December 31, 2016. For the year ended December 31, 2017, 
TLS purchased transportation costs represented 73.2% of TLS revenue compared to 70.2% for the same period in 2016. The
increase in TLS purchased transportation was attributable to a 7.2% increase in non-Company miles driven and a 4.9% increase 
in non-Company cost per mile during the year ended December 31, 2017 compared to the same period in 2016. The increase in
TLS miles driven was attributable to new business wins previously mentioned. The increase in cost per mile was due to TLS
utilizing  more  costly  third  party  transportation  providers  to  cover  miles.  The  increase  in  TLS  purchased  transportation  as  a 
percentage of revenue was attributable to TLS revenue per mile not increasing in proportion with the increase in TLS cost per 
mile.

Salaries, Wages, and Benefits

Salaries, wages and employee benefits of TLS increased by $1.1 million, or 5.7%, to $20.4 million in the year ended 
December 31, 2017 from $19.3 million in the same period of 2016. Salaries, wages and employee benefits were 11.4% of TLS’s 
operating revenue in the year ended December 31, 2017 compared to 11.7% for the same period of 2016. The decrease in salaries,
wages and employee benefits as a percentage of revenue was mostly attributable to the increase in revenue outpacing the increase 
in pay to Company drivers and office staff. 

Operating Leases

Operating leases increased $0.6 million, or 200.0%, to $0.9 million for the year ended December 31, 2017 from $0.3 
million for the same period in 2016. Operating leases were 0.5% of TLS operating revenue for the year ended December 31, 2017
compared to 0.2% for the same period of 2016. The $0.6 million increase in cost is due to additional trailer rentals for the new 
business wins mentioned above.

Depreciation and Amortization

Depreciation and amortization decreased $0.2 million, or 3.1%, to $6.3 million for the year ended December 31, 2017
from $6.5 million for the year ended December 31, 2016.  Depreciation and amortization expense as a percentage of TLS operating
revenue was 3.5% for the year ended December 31, 2017 compared to 4.0% for the same period in  2016.  The decrease was due 
to the impairment of TQI intangible assets in the second quarter of 2016 leading to lower on-going amortization expense. This 
decrease was partially offset by increased trailer depreciation on trailers purchased during 2017.

Insurance and Claims

TLS insurance and claims increased $0.6 million, or 12.5%, to $5.4 million for the year ended December 31, 2017 from 
$4.8 million for the year ended December 31, 2016. As a percentage of operating revenue, insurance and claims was 3.0% for the
year ended December 31, 2017 compared to 2.9% for the year ended December 31, 2016.  The increase was due to higher vehicle 
accident  claim  reserves. The  increase  was  also  attributable  to  higher  insurance  premiums  associated  with  our  insurance  plan
renewals and higher cargo claims partly offset by a benefit from a prior period insurance premium audit.

Fuel Expense

TLS fuel expense increased $0.7 million, or 26.9%, to $3.3 million for the year ended December 31, 2017 from $2.6 
million  for  the  year  ended  December 31,  2016.  Fuel  expenses  were  1.8%  of  TLS  operating  revenue  during  the  year  ended 
December 31, 2017 compared to 1.6% for the year ended December 31, 2016.  The increase as a percentage of revenue was mostly 
attributable to higher year-over-year fuel prices and the increase in Company driver miles.

Other Operating Expenses

TLS other operating expenses increased $0.1 million, or 1.2%, to $8.5 million for the year ended December 31, 2017
compared to $8.4 million for the year ended December 31, 2016.  TLS other operating expenses were 4.8% of operating revenue
for the year ended December 31, 2017 compared to 5.1% for the year ended December 31, 2016. Other operating expenses includes
equipment maintenance, terminal and office expenses, professional fees and other costs of transiting shipments. The increase was
attributable to a $0.2 million increase in equipment maintenance and a $0.1 million increase in transit costs. These increases were 
mostly offset by a $0.2 million decrease in losses on destroyed equipment. 

30

 
 
 
 
 
 
 
Impairment of goodwill, intangibles and other assets

In the second quarter of 2016, we determined there were indicators of potential impairment of goodwill and other long 
lived assets acquired in the TQI acquisition. Based on our analysis we recorded $42.4 million in total impairment charges related 
to TQI’s goodwill and other long lived assets. During the year ended December 31, 2017, there were no impairment charges 
recognized. 

Income from Operations

TLS results from operations increased by $38.6 million to $3.2 million in income from operations for the year ended 
December 31, 2017 compared with a $35.4 million loss from operations for the same period in 2016. Excluding the impairment 
charges, the deterioration in results from operations was due to increased utilization of third party transportation providers which 
led to the increase in cost per mile outpacing the increase in revenue per mile. 

31

 
 
Pool Distribution - Year Ended December 31, 2017 compared to Year Ended December 31, 2016

The following table sets forth our historical financial data of the Pool Distribution segment for the year ended December 31,

2017 and 2016 (in millions):

Pool Distribution Segment Information

(In millions)
(Unaudited)

Year ended

December 31,
2017

$

164.2

Percent of December 31,
Revenue

2016

Percent of
Revenue

Change

Percent
Change

100.0% $

148.6

100.0% $

15.6

10.5%

43.2
62.7

13.3

6.8

4.7

5.5

21.6

157.8

6.4

$

26.3
38.2

8.1

4.1

2.9

3.3

13.2

96.1

3.9% $

40.0
56.8

12.7

6.0

4.4

4.8

20.3

145.0

3.6

26.9
38.2

8.6

4.0

3.0

3.2

13.7

97.6

2.4% $

3.2
5.9

0.6

0.8

0.3

0.7

1.3

12.8

2.8

8.0
10.4

4.7

13.3

6.8

14.6

6.4

8.8

77.8%

Operating revenue

Operating expenses:

Purchased transportation
Salaries, wages and employee benefits

Operating leases

Depreciation and amortization

Insurance and claims

Fuel expense

Other operating expenses

Total operating expenses

Income from operations

Revenues

Pool operating revenue increased $15.6 million, or 10.5%, to $164.2 million for the year ended December 31, 2017 from
$148.6 million for the year ended December 31, 2016.  The revenue increase was due to increased volumes from previously
existing customers, new business and rate increases.

Purchased Transportation

Pool purchased transportation increased $3.2 million, or 8.0%, to $43.2 million for the year ended December 31, 2017
from $40.0 million for the year ended December 31, 2016.  Pool purchased transportation as a percentage of revenue was 26.3% 
for the year ended December 31, 2017 compared to 26.9% for the same period in 2016.  The improvement in Pool purchased 
transportation as a percentage of revenue was attributable to an increased utilization of owner-operators over more costly third 
party carriers and revenue increases associated with rate increases.

Salaries, Wages, and Benefits

Salaries, wages and employee benefits of Pool increased by $5.9 million, or 10.4%, to $62.7 million for the year ended 
December 31, 2017 from $56.8 million for the year ended December 31, 2016.  As a percentage of Pool operating revenue, salaries, 
wages and benefits were 38.2% for the years ended December 31, 2017 and 2016.  As a percentage of revenue, increases in dock 
pay and employee incentive were offset by decreases in Company driver pay.  Dock pay increased as a percentage of revenue as 
increasing revenue volumes required the use of more costly contract labor.

Operating Leases

Operating leases increased $0.6 million, or 4.7%, to $13.3 million for the year ended December 31, 2017 from $12.7 
million  for  the  year  ended  December 31,  2016.  Operating  leases  were  8.1%  of  Pool  operating  revenue  for  the  year  ended 
December 31, 2017 compared with 8.6% for the year ended December 31, 2016.  Operating leases increased in total dollars due
to additional truck and trailer leases and rentals used to provide capacity for additional business wins throughout the network, 

32

 
partially offset by reduced facility rent driven by higher rent in 2016 attributable to the transition and relocation of certain terminals. 
The decrease as a percentage of revenue is attributable to increased revenue.

Depreciation and Amortization

Depreciation and amortization increased $0.8 million, or 13.3%, to $6.8 million for the year ended December 31, 2017 
compared to $6.0 million for the same period in 2016.  Depreciation and amortization expense as a percentage of Pool operating 
revenue was 4.1% for the year ended December 31, 2017 compared to 4.0% for the year ended December 31, 2016.  The increase 
in Pool depreciation and amortization in total dollars was due to the allocation of trailer depreciation, which reflects Pool's increased 
utilization of our trailer fleet. This increase was partly offset by a decrease in tractor depreciation due to the increased use of rentals
and leases mentioned above. 

Insurance and Claims

Pool insurance and claims increased $0.3 million, or 6.8%, to $4.7 million for the year ended December 31, 2017 from
$4.4 million for the year ended December 31, 2016. As a percentage of operating revenue, insurance and claims was 2.9% for the
year ended December 31, 2017 compared to 3.0% for the year ended December 31, 2016. The decrease as a percentage of revenue 
was due to a decrease in cargo claims, partly offset by increases in vehicle accident claim reserves. 

Fuel Expense

Pool fuel expense increased $0.7 million, or 14.6%, to $5.5 million for the year ended December 31, 2017 from $4.8
million  for  the  year  ended  December 31,  2016.  Fuel  expenses  were  3.3%  of  Pool  operating  revenue  during  the  year  ended 
December 31, 2017 compared to 3.2% for the year ended December 31, 2016.  Pool fuel expenses increased in total dollars due 
to higher year-over-year fuel prices and higher revenue volumes.

Other Operating Expenses

Pool other operating expenses increased $1.3 million, or 6.4%, to $21.6 million for the year ended December 31, 2017
compared to $20.3 million for the year ended December 31, 2016.  Pool other operating expenses were 13.2% of operating revenue 
for the year ended December 31, 2017 compared to 13.7% for the year ended December 31, 2016. Other operating expenses 
includes equipment maintenance, terminal and office expenses, professional fees and other over-the-road costs.  As a percentage
of  revenue  the  decrease  was  attributable  to  a  0.3%  decrease  in  dock  and  facility  related  costs,  a  0.2%  decrease  in  legal  and 
professional fees and 0.2% decrease due to improved agent station margins.  These improvements were partly offset by losses 
incurred on the sale of old equipment. The dock and facility related cost improvements were mainly attributable to 2016 including
the start up of new business, while similar costs were not incurred in 2017. The decrease in legal fees is primarily related to costs 
associated with a 2016 Department of Transportation safety audit that were not incurred in 2017. 

Income from Operations

Pool income from operations increased by $2.8 million, or 77.8% to $6.4 million for the year ended December 31, 2017
from $3.6 million for the year ended December 31, 2016.  Pool income from operations was 3.9% of operating revenue for the 
year ended December 31, 2017 compared with 2.4% of operating revenue for the year ended December 31, 2016.  The improvement 
in  Pool  income  from  operations  was  primarily  the  result  of  higher  revenue  volumes,  current  year  rate  increases,  purchased 
transportation efficiencies and lower facility costs. 

33

 
 
 
 
 
Intermodal - Year Ended December 31, 2017 compared to Year Ended December 31, 2016 

The following table sets forth our historical financial data of the Intermodal segment for the year ended December 31,

2017 and 2016 (in millions):

Intermodal Segment Information

(In millions)
(Unaudited)

December 31,
2017

Percent of December 31,
Revenue

2016

Percent of
Revenue

Percent
Change Change

Year ended

Operating revenue

$

148.9

100.0% $

103.7

100.0% $

45.2

43.6%

Operating expenses:
Purchased transportation
Salaries, wages and employee benefits

Operating leases

Depreciation and amortization

Insurance and claims

Fuel expense

Other operating expenses

Total operating expenses

Income from operations

Revenues

58.6
33.5

13.5

5.8

4.2

3.9

16.7

136.2

12.7

$

39.4
22.5

9.1

3.9

2.8

2.6

11.2

91.5

8.5% $

36.2
25.2

12.0

3.9

3.0

2.5

9.9

92.7

11.0

34.9
24.3

11.6

3.8

2.9

2.4

9.5

89.4

10.6% $

22.4
8.3

1.5

1.9

1.2

1.4

6.8

43.5

1.7

61.9
32.9

12.5

48.7

40.0

56.0

68.7

46.9

15.5%

Intermodal operating revenue increased $45.2 million, or 43.6%, to $148.9 million for the year ended December 31, 2017
from $103.7 million for the same period in 2016. The increases in operating revenue were primarily attributable to the acquisition
of Atlantic, Triumph and Ace and the impact of increased fuel surcharges.

Purchased Transportation

Intermodal purchased transportation increased $22.4 million, or 61.9%, to $58.6 million for the year ended December 31,
2017 from $36.2 million for the same period in 2016.  Intermodal purchased transportation as a percentage of revenue was 39.4%
for the year ended December 31, 2017 compared to 34.9% for the year ended December 31, 2016.  The increase in Intermodal 
purchased transportation as a percentage of revenue was attributable to the Atlantic acquisition, which had a higher utilization of 
owner-operators as opposed to Company-employed drivers. The increase is also attributable to rate increases to our owner-operators.

Salaries, Wages, and Benefits

Intermodal salaries, wages and employee benefits increased $8.3 million, or 32.9%, to $33.5 million for the year ended 
December 31, 2017 compared to $25.2 million for the year ended December 31, 2016.  As a percentage of Intermodal operating 
revenue, salaries, wages and benefits decreased to 22.5% for the year ended December 31, 2017 compared to 24.3% for the same 
period  in  2016. The  improvement  in  salaries,  wages  and  employee  benefits  as  a  percentage  of  revenue  was  primarily  due  to 
leveraging the increase in revenue on office and administrative salaries leading to a 0.8% decrease as a percentage of revenue.
The improvement is also due to a 0.5% decrease as a percentage of revenue for lower workers' compensation and  health insurance
costs and an additional 0.5% decrease as a percentage of revenue due to dock efficiencies.

Operating Leases

Operating leases increased $1.5 million, or 12.5% to $13.5 million for the year ended December 31, 2017 from $12.0
million for the same period in 2016.  Operating leases were 9.1% of Intermodal operating revenue for the year ended December 31, 
2017 compared with 11.6% in the same period of 2016.  Operating leases decreased as a percentage of revenue due to slightly

34

 
increasing trailer rental charges while other revenue that does not require trailer rentals increased at a more rapid rate.  The decrease 
as a percentage of revenue is also attributable to utilization of owned equipment acquired as part of Atlantic and the increase in
revenue out-pacing the increase in facility rents.

Depreciation and Amortization

Depreciation and amortization increased $1.9 million, or 48.7%, to $5.8 million for the year ended December 31, 2017 
from $3.9 million for the same period in 2016. Depreciation and amortization expense as a percentage of Intermodal operating 
revenue was 3.9% for the year ended December 31, 2017 compared to 3.8% for the same period of 2016. The higher depreciation
and amortization was due to equipment and intangible assets acquired with Atlantic, Triumph and Ace. 

Insurance and Claims

Intermodal insurance and claims expense increased $1.2 million, or 40.0%, to $4.2 million for the year ended December 31, 
2017 from $3.0 million for the year ended December 31, 2016.   Intermodal insurance and claims were 2.8% of operating revenue 
for the year ended December 31, 2017 compared with 2.9% for the same period in 2016.  The increase in Intermodal insurance 
and  claims  was  primarily  attributable  to  higher  insurance  premiums  and  increased  vehicle  accident  claim  reserves  due  to  an 
increased vehicle fleet as a result of the acquisitions.

Fuel Expense

Intermodal fuel expense increased $1.4 million, or 56.0%, to $3.9 million for the year ended December 31, 2017 from 
$2.5 million in the same period of 2016.  Fuel expenses were 2.6% of  Intermodal operating revenue for the year ended December 31, 
2017 compared to 2.4% in the same period of 2016.  Intermodal fuel expenses increased due to higher year-over-year fuel prices
and revenue volumes. These increases were partially offset by increased utilization of owner-operators.

Other Operating Expenses

Intermodal other operating expenses increased $6.8 million, or 68.7%, to $16.7 million for the year ended December 31,
2017 compared to $9.9 million for the same period of 2016.  Intermodal other operating expenses as a percentage of revenue for 
the year ended December 31, 2017 were 11.2% compared to 9.5% for the same period of 2016.  The increase in Intermodal other 
operating expenses was due mostly due to a $3.8 million increase in container related rental and storage charges associated with tt
revenue increases discussed previously. The remaining increase was due to increased terminal expenses and other variable costs,
such as maintenance and tolls, corresponding with the increases in revenue, and legal and professional fees related to the acquisition 
of Atlantic.

Income from Operations

Intermodal’s income from operations increased by $1.7 million, or 15.5%, to $12.7 million for the year ended December 31, 
2017 compared with $11.0 million for the same period in 2016.  Income from operations as a percentage of Intermodal operating
revenue was 8.5% for the year ended December 31, 2017 compared to 10.6% in the same period of  2016.  The increase in operating
income in total dollars was primarily attributable to the Atlantic, Triumph and Ace acquisitions. The decrease in income from 
operations as a percentage of revenue was attributable to increased amortization associated with Intermodal's acquisitions, lower 
margins on acquired business and acquisition related legal and professional fees.

35

 
 
 
 
 
Other Operations

Other operating activity improved from a $2.7 million operating loss during the year ended December 31, 2016 to a $1.8 
million operating loss during the year ended December 31, 2017. The year ended December 31, 2017, includes $1.2 million in 
loss development reserves for vehicle and workers' compensation claims, $0.9 million of executive severance costs and $0.4 of 
turn in costs from old Towne equipment. These costs were partly offset by $0.7 million of indemnification funds received related 
to the Towne acquisition. These costs and benefits were kept at the corporate level and not passed through to our operating segments.

The $2.7 million in operating loss included in other operations and corporate activities for the year ended December 
31, 2016, was primarily for $1.7 million in loss development reserves resulting from our semi-annual actuarial analyses of our 
workers' compensation claims. Other operations for the year ended December 31, 2016 also included a $1.0 million increase to
our reserve for remaining net payments on duplicate facilities vacated following the Towne acquisition, as several facilities had 
yet to be sub-leased.

36

 
 
Results of Operations

The following table sets forth our historical financial data for the years ended December 31, 2016 and 2015 (in millions):

Year ended December 31,

2016

2015

Change

Percent
Change

Operating revenue:

Expedited LTL
Truckload Premium Services
Pool Distribution
Intermodal
Eliminations and other operations

Operating revenue

Operating expenses:
   Purchased transportation
   Salaries, wages, and employee benefits

   Operating leases

  Depreciation and amortization

   Insurance and claims
   Fuel expense

   Other operating expenses

   Impairment of goodwill, intangibles
and other assets

      Total operating expenses

Income (loss) from operations:

Expedited LTL

Truckload Premium Services

Pool Distribution

Intermodal

Other operations

Income from operations

Other expense:

  Interest expense
  Other, net

     Total other expense

Income before income taxes
Income taxes

Net income

$

$

$

577.0
153.3
130.0
104.3
(5.5)
959.1

408.8
240.6

66.3

37.1

21.5
15.9

87.1

—

877.3

79.2

13.3

3.9

11.9
(26.5)
81.8

(2.0)
(0.1)
(2.1)
79.7
24.1

(6.2)
11.0
18.6
(0.6)
0.6
23.4

4.6
1.4
(5.8)
1.1

3.9
(2.7)
0.3

42.4

45.2

4.3
(48.7)
(0.3)
(0.9)
23.8
(21.8)

0.4
0.1

0.5
(21.3)
6.6
(27.9)

(1.1)%
7.2
14.3
(0.6)
(10.9)
2.4

1.1
0.6

(8.7)

3.0

18.1
(17.0)

0.3

100.0

5.2

5.4

(366.2)

(7.7)

(7.6)

(89.8)

(26.7)

(20.0)
(100.0)

(23.8)

(26.7)
27.4

(50.2)%

$

55.6

$

$

570.8
164.3
148.6
103.7
(4.9)
982.5

413.4
242.0

60.5

38.2

25.4
13.2

87.4

42.4

922.5

83.5

(35.4)

3.6

11.0

(2.7)

60.0

(1.6)
—

(1.6)

58.4
30.7

27.7

37

 
Expedited LTL - Year Ended December 31, 2016 compared to Year Ended December 31, 2015

The following table sets forth our historical financial data of the Expedited LTL segment for the year ended December 

31, 2016 and 2015 (in millions):

Expedited LTL Segment Information
(In millions)
(Unaudited)

Operating revenue

December 31,
2016

$

570.8

Operating expenses:
Purchased transportation
Salaries, wages and employee benefits
Operating leases
Depreciation and amortization
Insurance and claims
Fuel expense
Other operating expenses
Total operating expenses
Income from operations

$

225.1
139.0
34.4
21.9
13.2
3.3
50.4
487.3
83.5

Year ended

Percent of
Revenue

December 31,
2015

Percent of
Revenue

100.0% $

577.0

39.4
24.4
6.0
3.8
2.3
0.6
8.8
85.4
14.6% $

242.5
143.2
30.7
21.1
10.1
4.0
46.2
497.8
79.2

Change
(6.2)

100.0% $

42.0
24.8
5.3
3.7
1.8
0.7
8.0
86.3
13.7% $

(17.4)
(4.2)
3.7
0.8
3.1
(0.7)
4.2
(10.5)
4.3

Percent
Change

(1.1)%

(7.2)
(2.9)
12.1
3.8
30.7
(17.5)
9.1
(2.1)
5.4 %

p
Expedited LTL Operating Statistics

p

g

Operating ratio

p

g

Business daysy
Business weeks

pExpedited LTL:
Tonnageg
p
    Total pounds ¹
g
    Average weekly pounds ¹

y p

p

Linehaul shipments
    Total linehaul
y
    Average weekly
g

Forward Air Complete shipments
p
As a percentage of linehaul shipments

p

g

p

p

Average linehaul shipment size

g

p

Revenue per pound 2
    Linehaul yield
y
    Fuel surcharge impact
g
    Forward Air Complete impact
Total Expedited LTL yield

p
p
y

p

p

Year ended

December 31, December 31,

2016

2015

Percent
Changeg

85.4%

86.3%

)
(1.0)%(

255.0
51.0

255.0
51.0

,

,
2,370,788
,
46,486

,

,
2,408,424
,
47,224

,

,
3,757,275
,
73,672

,

,
3,764,310
,
73,810

,
782,425
20.8%

,
848,325
22.5%

631

640

$

$
$

17.64
0.95
3.33
21.92

$

$
$

17.27
1.15
3.33
21.75

—
—

)
(
(1.6)
)
(
(1.6)

)
(
(0.2)
)
(
(0.2)

(7.8)
)
(
(7.6)
)
(

(1.4)
(
)

1.7
)
(0.9)
(
—
0.8 %

¹ - In thousands
2 - In dollars per hundred pound; percentage change is expressed as a percent of total yield.

38

 
Revenues

Expedited LTL operating revenue decreased $6.2 million, or 1.1%, to $570.8 million for the year ended December 31, 
2016 from $577.0 million for the same period of 2015.  The decrease in revenue is mostly the result of a $7.8 million decrease in
net fuel surcharge revenue, Complete revenue and other terminal based revenues, partly offset by a $1.6 million increase in linehaul 
revenue.  The increase in linehaul revenue is attributable to the linehaul yield changes noted in the preceding table.  The increase 
in  average  linehaul  revenue  per  pound  was  attributable  to  targeted  rate  increases  implemented  in  the  fourth  quarter  of  2015.  
Tonnage was slightly down primarily due to the attrition of acquired, poorly-priced Towne revenue since 2015 and a sluggish 
economic environment mostly offset by the tonnage increases attributable to a February 2016 change to our dim-factor standard.
This change in dim-factor standard allows us to capture more billable tonnage on certain shipments.

Complete revenue decreased $1.2 million, or 1.6%, during the year ended December 31, 2016 compared to the same
period of 2015.  The decrease in Complete revenue was attributable to declines in linehaul shipment counts and a 7.6% decrease 
in the attachment rate of Complete activity to linehaul shipments. These declines in Complete activity are in conjunction with the 
attrition of Towne revenue discussed above. Compared to the same period in 2015, net fuel surcharge revenue decreased $5.0
million largely due to the decline in fuel prices. Other terminal based revenues, which includes warehousing services and terminal 
handling, decreased $1.6 million, or 3.0%, to $51.0 million for the year ended December 31, 2016 from $52.6 million in the same
period of 2015. The decrease in other terminal revenue was mainly attributable to attrition of acquired Towne activity.

Purchased Transportation

Expedited LTL’s purchased transportation decreased by $17.4 million, or 7.2%, to $225.1 million for the year ended 
December 31, 2016 from $242.5 million for the year ended December 31, 2015.  As a percentage of segment operating revenue, 
Expedited LTL purchased transportation was 39.4% during the year ended December 31, 2016 compared to 42.0% for the same
period of 2015. The decrease in total dollars and as a percentage of revenue is due to a 4.0% decrease in Expedited LTL cost per 
mile, improved revenue per mile due to yield and dim-factor changes discussed previously and improved network efficiency. The
Expedited LTL cost per mile decrease and improvement in network efficiencies were largely the result of higher utilization of 
owner-operators instead of more costly third party transportation providers. 

Salaries, Wages, and Benefits

Salaries, wages and employee benefits of Expedited LTL decreased by $4.2 million, or 2.9%, to $139.0 million for the 
year ended December 31, 2016 from $143.2 million in the same period of 2015. Salaries, wages and employee benefits were 
24.4% of Expedited LTL’s operating revenue for the year ended December 31, 2016 compared to 24.8% for the same period of 
2015. The decrease in salaries, wages and employee benefits in total dollars was primarily attributable to a $9.9 million, or 8.4%, 
decrease in wages associated with the decrease in shipping volumes discussed previously as well as improved synergies in 2016 
compared to 2015. This decrease was partly offset by higher workers' compensation and health insurance costs, which accounted 
for a $1.3 million and $2.8 million increase, respectively, and a $1.6 million increase to incentives and share based compensation. 

Operating Leases

Operating leases increased $3.7 million, or 12.1%, to $34.4 million for the year ended December 31, 2016 from $30.7 
million for the year ended December 31, 2015.  Operating leases were 6.0% of Expedited LTL’s operating revenue for the year 
ended December 31, 2016 compared with 5.3% for the year ended December 31, 2015.  The increase in cost is due to a $2.6 
million increase in facility lease expenses resulting from a full year of Towne activity and $1.1 million of additional truck, trailer 
and equipment rentals and leases.

Depreciation and Amortization

Expedited  LTL  depreciation  and  amortization  increased  $0.8  million,  or  3.8%,  to  $21.9  million  for  the  year  ended 
December 31,  2016  from  $21.1  million  for  the  year  ended  December 31,  2015.  Depreciation  and  amortization  expense  as  a 
percentage of Expedited LTL operating revenue was 3.8% in the year ended December 31, 2016 compared to 3.7% for the year 
ended December 31, 2015.   The increase was primarily the result of trailers purchased during 2016, added trailers from the Towne 
acquisition and information technology upgrades.

Insurance and Claims

Expedited  LTL  insurance  and  claims  expense  increased  $3.1  million,  or  30.7%,  to  $13.2  million  for  the  year  ended 
December 31, 2016 from $10.1 million for the year ended December 31, 2015.  Insurance and claims as a percentage of Expedited 
LTL’s operating revenue was 2.3% for the year ended December 31, 2016 compared to 1.8% for the year ended December 31, 

39

 
 
 
 
 
2015. The increase was due to a $3.3 million increase in insurance premiums and a $0.4 million increase in cargo claims. These
increases were partly offset by a $0.6 million decrease in claims related legal and professional fees. The increase in insurance 
premiums is driven by higher premiums from our insurance providers a well as the addition of new trailers and equipment discussed 
above.

Fuel Expense

Expedited LTL fuel expense decreased $0.7 million, or 17.5%, to $3.3 million for the year ended December 31, 2016 
from $4.0 million in the year ended December 31, 2015.  Fuel expense was 0.6% of Expedited LTL’s operating revenue for the 
years ended December 31, 2016 compared to 0.7% for the year ended December 31, 2015.  Expedited LTL fuel expenses decreased 
due to the decline in year-over-year fuel prices.

Other Operating Expenses

Expedited LTL other operating expenses increased $4.2 million, or 9.1%, to $50.4 million for the year ended December 31,
2016 from $46.2 million for the year ended December 31, 2015.  Expedited LTL other operating expenses were 8.8% of operating
revenue for the year ended December 31, 2016 compared to 8.0% for the year ended December 31, 2015.  The increase in total
dollars and as percentage of revenue was the result of increases in sales promotions for a customer appreciation event during the 
third  quarter  of  2016,  higher  vehicle  maintenance  expenses  and  increased  costs,  such  as  tolls,  associated  with  our  increased 
utilization of owner-operators. Also, during 2016, additional costs were incurred for the redesign of a new logo and brand image 
and for legal and professional fees in a successful response to a union movement at one of our locations.

tt

Income from Operations

Expedited  LTL  income  from  operations  increased  by  $4.3  million,  or  5.4%,  to  $83.5  million  for  the  year  ended 
December 31, 2016 compared with $79.2 million for the year ended December 31, 2015.   Expedited LTL’s income from operations
was 14.6% of operating revenue for the year ended December 31, 2016 compared with 13.7% for the year ended December 31,
2015.  The improvement in income from operations was mostly due to improved pricing, the change to our dim-factor standard 
and operating efficiencies in purchased transportation.

40

 
 
 
Truckload Premium Services - Year Ended December 31, 2016 compared to Year Ended December 31, 2015

The following table sets forth our historical financial data of the Truckload Premium Services segment for the year ended 

December 31, 2016 and 2015 (in millions):

Truckload Premium Services Segment Information

(In millions)

(Unaudited)

December 31,

Percent of

December 31,

Percent of

Percent

2016

Revenue

2015

Revenue

Change

Change

Year ended

Operating revenue

$

164.3

100.0 % $

153.3

100.0% $

11.0

7.2 %

Operating expenses:

Purchased transportation

Salaries, wages and employee benefits

Operating leases

Depreciation and amortization

Insurance and claims

Fuel expense

Other operating expenses
Impairment of goodwill, intangibles and
other assets
Total operating expenses

Income from operations

$

115.4

19.3

0.3

6.5

4.8

2.6

8.4

42.4

199.7

(35.4)

70.2

11.7

0.2

4.0

2.9

1.6

5.1

25.8

121.5

(21.5)% $

101.0

19.1

0.5

6.2

2.9

3.3

7.0

—

140.0

13.3

65.9

12.5

0.3

4.0

1.9

2.2

4.6

—

91.3

14.4

0.2

14.3

1.0

(0.2)

(40.0)

0.3

1.9

4.8

65.5

(0.7)

(21.2)

1.4

20.0

42.4

59.7

100.0

42.6

8.7% $ (48.7)

(366.2)%

Truckload Premium Services Operating Statistics

Year ended

December 31, December 31,

2016

2015

Percent

Change

6,740

50,442

32,358

89,540

$

$

1.79

1.38

$

$

7,291

37,597

29,517

74,405

1.97

1.44

(7.6)%

34.2

9.6

20.3

(9.1)

(4.2)%

    Company driver 1
    Owner operator 1
    Third party 1
Total Miles

Revenue per mile

Cost per mile

¹ - In thousands

Revenues

TLS revenue increased $11.0 million, or 7.2%, to $164.3 million for the year ended December 31, 2016 from $153.3 
million in the same period of 2015. TLS' revenue increase was the result of a 20.3% mileage increase due to new business wins,
partly offset by a 9.1% decrease in revenue per mile.  Revenue per mile declined due to the decrease in pharmaceutical revenue 

41

 
 
which historically has a higher revenue per mile than traditional truckload business. TLS' revenue per mile also decreased as a
result of a shift in business mix away from accounts that require use of more expensive third party transportation providers. 

Purchased Transportation

Purchased transportation costs for our TLS revenue increased $14.4 million, or 14.3%, to $115.4 million for the year 
ended December 31, 2016 from $101.0 million for the year ended December 31, 2015. For the year ended December 31, 2016, 
TLS purchased transportation costs represented 70.2% of TLS revenue compared to 65.9% for the same period in 2015. The
increase in TLS purchased transportation was attributable to a 23.4% increase in non-Company miles driven during the year ended
December 31, 2016 compared to the same period in 2015. The increase in miles was slightly offset by a 5.1% decrease in non-
Company cost per mile during the year ended December 31, 2016 compared to the same period of 2015. The increase in TLS
miles driven was attributable to new business wins discussed above. The decrease in cost per mile was due to TLS' ability to utilize 
owner-operators to cover the additional miles instead of more costly third party transportation providers.  The increase in TLS
purchased transportation as a percentage of revenue was attributable to TLS cost per mile not decreasing in proportion with the
decline in TLS revenue per mile. 

Salaries, Wages, and Benefits

Salaries, wages and employee benefits of TLS increased by $0.2 million, or 1.0%, to $19.3 million in the year ended 
December 31, 2016 from $19.1 million in the same period of 2015. Salaries, wages and employee benefits were 11.7% of TLS’s 
operating revenue in the year ended December 31, 2016 compared to 12.5% for the same period of 2015. The decrease in salaries,
wages and employee benefits as a percentage of revenue was mostly attributable to TLS maintaining relatively flat salaries, wages 
and employee benefits during a period of revenue growth. 

Operating Leases

Operating leases decreased $0.2 million, or 40.0%, to $0.3 million for the year ended December 31, 2016 from $0.5 
million for the same period in 2015. Operating leases were 0.2% of TLS operating revenue for the year ended December 31, 2016
compared to 0.3% for the same period of 2015. The decrease in expense is due to reduced trailer rentals.

Depreciation and Amortization

Depreciation and amortization increased $0.3 million, or 4.8%, to $6.5 million for the year ended December 31, 2016 
from $6.2 million for the year ended December 31, 2015.  Depreciation and amortization expense as a percentage of TLS operating
revenue was 4.0% for the years ended December 31, 2016 and 2015.  The increase in total dollars was due to trailers purchased 
during 2016 and a full year of depreciation for tractors purchased during 2015. These increases were partly offset by the impairment 
of TQI intangible assets in the second quarter of 2016 leading to a lower amortization expense of acquired customer relationshipsi
and non-compete agreements. 

Insurance and Claims

TLS insurance and claims increased $1.9 million, or 65.5%, to $4.8 million for the year ended December 31, 2016 from 
$2.9 million for the year ended December 31, 2015. As a percentage of operating revenue, insurance and claims was 2.9% for the 
year ended December 31, 2016 compared to 1.9% for the year ended December 31, 2015.  The increase was due to a $0.8 million 
increase in vehicle insurance premiums, a $0.9 million increase in vehicle accident claim reserves and a $0.2 increase in vehicle 
accident damage repairs.  The higher insurance premiums were driven by current year insurance renewals.

Fuel Expense

TLS fuel expense decreased $0.7 million, or 21.2%, to $2.6 million for the year ended December 31, 2016 from $3.3
million  for  the  year  ended  December 31,  2015.  Fuel  expenses  were  1.6%  of  TLS  operating  revenue  during  the  year  ended 
December 31, 2016 compared to 2.2% for the year ended December 31, 2015.  The decrease was attributable to a decline in year-
over-year fuel prices and a decrease in Company-employed driver miles, which are primarily for our pharmaceutical business.

Other Operating Expenses

TLS other operating expenses increased $1.4 million, or 20.0%, to $8.4 million for the year ended December 31, 2016
compared to $7.0 million for the year ended December 31, 2015.  TLS other operating expenses were 5.1% of operating revenue
for the year ended December 31, 2016 compared to 4.6% for the year ended December 31, 2015. The increase was attributable to 
42

 
 
 
 
 
 
 
owner-operator and company driver recruiting costs increasing $0.2 million on efforts to add additional drivers throughout the 
network. An additional $0.5 million was attributable to a $0.2 million loss on destroyed trailers in 2016 compared to a $0.3 million 
gain on the sale of trailers during 2015. The remaining increase was due to $0.3 million in legal expenses and $0.4 million in
additional costs to handle the expanding TLS business mentioned above, such as tolls and vehicle maintenance.

Impairment of goodwill, intangibles and other assets

In conjunction with our policy to test goodwill annually for impairment as of June 30, we determined there were indicators 
of potential impairment of goodwill and other long lived assets assigned to the TQI reporting unit as of June 30, 2016.  Based on 
our impairment analysis, we recorded $42.4 million in total impairment charges related to TQI’s goodwill and other long lived 
assets.

Income from Operations

TLS  results  from  operations  decreased  by  $48.7  million  to  a  $35.4  million  loss  from  operations  for  the  year  ended 
December 31, 2016 compared with $13.3 million in income from operations for the same period in 2015.  In addition to the
impairment charges, the deterioration in results from operations was due to the revenue decline in the pharmaceutical business 
and TLS revenue per mile declining at a faster pace than our cost per mile.

43

 
 
Pool Distribution - Year Ended December 31, 2016 compared to Year Ended December 31, 2015

The following table sets forth our historical financial data of the Pool Distribution segment for the year ended December 

31, 2016 and 2015 (in millions):

Pool Distribution Segment Information

(In millions)
(Unaudited)

Year ended

December 31,
2016

$

148.6

Percent of December 31,
Revenue

2015

Percent of
Revenue

Change

Percent
Change

100.0% $

130.0

100.0% $

18.6

14.3 %

40.0
56.8

12.7

6.0

4.4

4.8

20.3

145.0

3.6

$

26.9
38.2

8.5

4.0

3.0

3.2

13.7

97.6

2.4% $

35.0
48.8

10.2

6.0

3.7

5.4

17.0

126.1

3.9

26.9
37.5

7.8

4.6

2.8

4.2

13.1

97.0

3.0% $

5.0
8.0

2.5

—

0.7
(0.6)
3.3

18.9
(0.3)

14.3
16.4

24.5

—

18.9

(11.1)

19.4

15.0

(7.7)%

Operating revenue

Operating expenses:

Purchased transportation
Salaries, wages and employee benefits

Operating leases

Depreciation and amortization

Insurance and claims

Fuel expense

Other operating expenses

Total operating expenses

Income from operations

Revenues

Pool operating revenue increased $18.6 million, or 14.3%, to $148.6 million for the year ended December 31, 2016 from 
$130.0 million for the year ended December 31, 2015.  The increase was attributable to new customer business wins, current year
rate increases and increased volumes from previously existing customers. These increases were partially offset by a decrease in
net fuel surcharge revenue.

Purchased Transportation

Pool purchased transportation increased $5.0 million, or 14.3%, to $40.0 million for the year ended December 31, 2016 
from $35.0 million for the year ended December 31, 2015.  Pool purchased transportation as a percentage of revenue was 26.9% 
for the years ended December 31, 2016 and 2015.  The $5.0 million increase in Pool purchased transportation was attributable to
an increase in owner-operator and third party carrier usage to handle the additional revenue mentioned above.

Salaries, Wages, and Benefits

Salaries, wages and employee benefits of Pool increased by $8.0 million, or 16.4%, to $56.8 million for the year ended 
December 31, 2016 from $48.8 million for the year ended December 31, 2015.  As a percentage of Pool operating revenue, salaries, 
wages and benefits increased to 38.2% for the year ended December 31, 2016 compared to 37.5% for the year ended December 31, 
2015.  The increase in salaries, wages and benefits as a percentage of revenue was the result of a 1.3% increase as a percentage 
of revenue in dock pay.  The increase in dock pay is attributable to dock inefficiencies created by the onboarding of new business. 
This was partly offset by decreases as a percentage of revenue in administrative salaries, wages and benefits and driver pay.

Operating Leases

Operating leases increased $2.5 million, or 24.5%, to $12.7 million for the year ended December 31, 2016 from $10.2 
million for the year ended December 31, 2015.  Operating leases were 8.5% of Pool operating revenue for the year ended December
31, 2016 compared with 7.8% for the year ended December 31, 2015.  Operating leases increased due to $2.0 million of additional

44

 
 
 
 
 
facility rent expense as certain terminals moved to larger facilities to handle additional business wins. The remaining $0.5 million 
increase is attributable to higher truck rentals for additional business wins throughout the network.

Depreciation and Amortization

Depreciation and amortization was $6.0 million for the year ended December 31, 2016 and 2015.  Depreciation and 
amortization expense as a percentage of Pool operating revenue was 4.0% for the year ended December 31, 2016 compared to 
4.6% for the year ended December 31, 2015.  Depreciation and amortization decreased as a percentage of revenue as Pool utilized
more truck rentals, owner-operators and purchased transportation instead of Company-owned equipment to provide the capacity 
for the increase in revenue.

Insurance and Claims

Pool insurance and claims increased $0.7 million, or 18.9%, to $4.4 million for the year ended December 31, 2016 from 
$3.7 million for the year ended December 31, 2015. As a percentage of operating revenue, insurance and claims was 3.0% for the 
year ended December 31, 2016 compared to 2.8% for the year ended December 31, 2015. The increase in Pool insurance and 
claims in total dollars and as a percentage of revenue was attributable to a $0.4 million increase in claims related fees, a $0.3 
million increase in insurance premiums and a $0.2 increase in vehicle accident claim reserves. These increases were slightly offset 
by a $0.2 million decrease in cargo claims.

ff

Fuel Expense

Pool fuel expense decreased $0.6 million, or 11.1%, to $4.8 million for the year ended December 31, 2016 from $5.4
million for the year ended December 31, 2015.  Fuel expenses were 3.2% of Pool operating revenue during the year ended December
31, 2016 compared to 4.2% for the year ended December 31, 2015.  Pool fuel expenses decreased due to a decline in year-over-
year fuel prices, but were partially offset by the impact of higher revenue volumes.

Other Operating Expenses

Pool other operating expenses increased $3.3 million, or 19.4%, to $20.3 million for the year ended December 31, 2016 
compared to $17.0 million for the year ended December 31, 2015.  Pool other operating expenses were 13.7% of operating revenue
for the year ended December 31, 2016 compared to 13.1% for the year ended December 31, 2015.   As a percentage of revenue
the increase was attributable to a 0.4% increase in dock and facility related costs and a 0.2% increase in legal fees.  The dock and 
facility related cost increase was mainly attributable to the start up of new business. The legal fees are primarily related to a 
Department of Transportation safety audit. 

Income from Operations

Pool income from operations deteriorated by $0.3 million, or 7.7% to $3.6 million for the year ended December 31, 2016 
from $3.9 million for the year ended December 31, 2015.  Pool income from operations was 2.4% of operating revenue for the 
year ended December 31, 2016 compared with 3.0% of operating revenue for the year ended December 31, 2015.  The decline in 
Pool operating results was primarily the result of  increased facility and dock handling costs for the on-boarding of new business.  
These increases in expenses were partly negated by the increased revenue from new business wins and current year customer rate
increases.

45

 
 
 
 
Intermodal - Year Ended December 31, 2016 compared to Year Ended December 31, 2015

The following table sets forth our historical financial data of the Intermodal segment for the year ended December 31, 

2016 and 2015 (in millions):

Intermodal Segment Information

(In millions)
(Unaudited)

December 31,
2016

Percent of December 31,
Revenue

2015

Percent of
Revenue

Percent
Change Change

Year ended

Operating revenue

$

103.7

100.0% $

104.3

100.0% $

(0.6)

(0.6)%

Operating expenses:
Purchased transportation
Salaries, wages and employee benefits

Operating leases

Depreciation and amortization

Insurance and claims

Fuel expense

Other operating expenses

Total operating expenses

Income from operations

Revenues

36.2
25.2

12.0

3.9

3.0

2.5

9.9

92.7

11.0

34.9
24.3

11.6

3.8

2.9

2.4

9.5

89.4

10.6% $

33.8
24.4

11.7

3.8

2.6

3.2

12.9

92.4

11.9

32.4
23.4

11.2

3.6

2.5

3.1

12.4

88.6

11.4% $

2.4
0.8

0.3

0.1

0.4
(0.7)
(3.0)
0.3
(0.9)

7.1
3.3

2.6

2.6

15.4

(21.9)

(23.3)

0.3

(7.6)%

$

Intermodal operating revenue decreased $0.6 million, or 0.6%, to $103.7 million for the year ended December 31, 2016
from $104.3 million for the same period in 2015. The decrease in operating revenue was primarily attributable to the negative 
impact of reduced fuel surcharges, decreased rental and storage revenues and suppressed market conditions. The decrease was
partially alleviated by increased volumes associated with the acquisition of Ace and Triumph.

Purchased Transportation

Intermodal purchased transportation increased $2.4 million, or 7.1%, to $36.2 million for the year ended December 31,
2016 from $33.8 million for the same period in 2015.  Intermodal purchased transportation as a percentage of revenue was 34.9% 
for the year ended December 31, 2016 compared to 32.4% for the year ended December 31, 2015.  The increase in Intermodal 
purchased  transportation  as  a  percentage  of  revenue  was  attributable  to  higher  utilization  of  owner-operators  as  opposed  to 
Company-employed drivers in select markets. The increase as a percentage of revenue was also due to a change in business mix 
as revenues, such as rental and storage revenues, that do not not utilize owner-operators decreased during the year ended December m
31, 2016 compared to the same period of 2015.

Salaries, Wages, and Benefits

Intermodal salaries, wages and employee benefits increased $0.8 million, or 3.3%, to $25.2 million for the year ended 
December 31, 2016 compared to $24.4 million for the year ended December 31, 2015.  As a percentage of Intermodal operating 
revenue, salaries, wages and benefits increased to 24.3% for the year ended December 31, 2016 compared to 23.4% for the same 
period in 2015. The deterioration in salaries, wages and employee benefits as a percentage of revenue is attributable to increased 
administrative staffing due to the acquisitions, merit increases and increased workers' compensation and health insurance costs. 
These increases were partially offset by less reliance on Company-employed drivers.

46

 
Operating Leases

Operating leases increased $0.3 million, or 2.6% to $12.0 million for the year ended December 31, 2016 from $11.7
million for the same period in 2015.  Operating leases were 11.6% of Intermodal operating revenue for the year ended December 
31, 2016 compared with 11.2% in the same period of 2015.  Operating leases increased due to a $0.6 million increase in rent 
expense for additional facilities assumed with the acquisitions, partly offset by a decrease in tractor rentals. 

Depreciation and Amortization

Depreciation and amortization increased $0.1 million, or 2.6%, to $3.9 million for the year ended December 31, 2016 
from $3.8 million for the same period in 2015. Depreciation and amortization expense as a percentage of Intermodal operating 
revenue was 3.8% for the year ended December 31, 2016 compared to 3.6% for the same period of 2015. The increase in depreciation 
and amortization was due to increased tractor depreciation due to additional tractors acquired from Triumph.

Insurance and Claims

Intermodal insurance and claims expense increased $0.4 million, or 15.4%, to $3.0 million for the year ended December 
31, 2016 from $2.6 million for the year ended December 31, 2015.   Intermodal insurance and claims were 2.9% of operating
revenue for the year ended December 31, 2016 compared with 2.5% for the same period in 2015.  The increase in Intermodal 
insurance and claims was attributable to higher insurance premiums and an increased vehicle fleet as a result of the acquisitions.

Fuel Expense

Intermodal fuel expense decreased $0.7 million, or 21.9%, to $2.5 million for the year ended December 31, 2016 from
$3.2 million in the same period of 2015.  Fuel expenses were 2.4% of Intermodal operating revenue for the year ended December 
31, 2016 compared to 3.1% in the same period of 2015.  Intermodal fuel expenses decreased primarily as a result of the year-over-
year decline in fuel prices, declining revenue and increased utilization of owner-operators.

Other Operating Expenses

Intermodal other operating expenses decreased $3.0 million, or 23.3%, to $9.9 million for the year ended December 31,
2016 compared to $12.9 million for the same period of 2015.  Intermodal other operating expenses for the year ended December 
31, 2016 were 9.5% compared to 12.4% for the same period of 2015.  The decrease in Intermodal other operating expenses was 
due mostly to a decline in container related rental and storage charges. 

Income from Operations

Intermodal’s income from operations decreased by $0.9 million, or 7.6%, to $11.0 million for the year ended December 
31, 2016 compared with $11.9 million for the same period in 2015.  Income from operations as a percentage of Intermodal operating 
revenue was 10.6% for the year ended December 31, 2016 compared to 11.4% in the same period of  2015.  The deterioration in 
operating income was primarily attributable to decreased fuel surcharges, decreased rental and storage revenues and suppressed 
market conditions. The deterioration was partially offset by the operating income contributed by the Ace and Triumph acquisitions.

47

 
 
 
 
Other Operations

Other operations improved from a $26.5 million operating loss during the year ended December 31, 2015 to a $2.7 million 
operating loss during the year ended December 31, 2016.  The year-over-year improvement in other operations and corporate
activities was largely due to $23.5 million of  Towne acquisition and integration costs included in results for the year ended 
December 31, 2015 and no similar costs being included in the same period of 2016. The prior year acquisition and integration 
costs included $2.6 million of severance obligations and $11.7 million in reserves for remaining net payments, on duplicate facilities
vacated during the year ended December 31, 2015.  The expenses associated with the severance obligations and vacated, duplicate
facility costs were recognized in the salaries, wages and benefits and operating lease line items, respectively. During the year aa
ended December 31, 2015, we also incurred expense of $9.2 million for various other integration and transaction related costs 
which are largely included in other operating expenses.  Other operations for the year ended December 31, 2015 also included 
approximately $3.0 million of additional expenses associated with our semi-annual actuarial analyses of vehicle and workers' 
compensation claims. The $2.7 million in operating loss included in other operations and corporate activities for the year ended 
December 31, 2016, was primarily for $1.7 million in loss development reserves resulting from our semi-annual actuarial analyses
of our workers' compensation claims. Other operations for the year ended December 31, 2016 also included a $1.0 million increase 
to our reserve for remaining net payments on duplicate facilities vacated following the Towne acquisition, as several facilities
have yet to be sub-leased. 

Discussion of Critical Accounting Policies

Our consolidated financial statements have been prepared in accordance with United States generally accepted accounting 
principles  (“GAAP”).  The  preparation  of  financial  statements  in  accordance  with  GAAP  requires  our  management  to  make
estimates and assumptions that affect the amounts reported in the consolidated financial statements and accompanying notes.  Our uu
estimates and assumptions are based on historical experience and changes in the business environment.  However, actual results
may differ from estimates under different conditions, sometimes materially.  Critical accounting policies and estimates are defined 
as  those  that  are  both  most  important  to  the  portrayal  of  our  financial  condition  and  results  and  require  management’s  most 
subjective judgments.

ff

Allowance for Doubtful Accounts

The Company evaluates the collectability of its accounts receivable based on a combination of factors. In circumstances
in which the Company is aware of a specific customer’s inability to meet its financial obligations to the Company (for example,
bankruptcy filings, accounts turned over for collection or litigation), the Company records a specific reserve for these bad debts 
against amounts due to reduce the net recognized receivable to the amount the Company reasonably believes will be collected.
For all other customers, the Company recognizes reserves for these bad debts based on the length of time the receivables are past 
due. Specifically, amounts that are 90 days or more past due are reserved at 50.0% for Expedited LTL, 10.0% for Intermodal, 
25.0% for Pool and up to 50.0% for TLS. If circumstances change (i.e., the Company experiences higher than expected defaults 
or an unexpected material adverse change in a customer’s ability to meet its financial obligations to the Company), the estimates 
of the recoverability of amounts due to the Company could be changed by a material amount. Accounts are written off after all 
means of collection, including legal action, have been exhausted.

Allowance for Revenue Adjustments

Our allowance for revenue adjustments consists of amounts reserved for billing rate changes that are not captured upon 
load initiation. These adjustments generally arise: (i) when the sales department contemporaneously grants small rate changes
(“spot quotes”) to customers that differ from the standard rates in the system; (ii) when freight requires dimensionalization or is 
reweighed  resulting  in  a  different  required  rate;  (iii)  when  billing  errors  occur;  and  (iv)  when  data  entry  errors  occur. When 
appropriate, permanent rate changes are initiated and reflected in the system. During 2017, average revenue adjustments per monthnn
were approximately $0.3 million, on average revenue per month of approximately $91.7 million (approximately 0.3% of monthly
revenue). In order to estimate the allowance for revenue adjustments related to ending accounts receivable, we prepare an analysis 
that considers average monthly revenue adjustments and the average lag for identifying and quantifying these revenue adjustments.
Based on this analysis, we establish an allowance for approximately 35-65 days (dependent upon experience by operating segment 
in the preceding twelve months) of average revenue adjustments, adjusted for rebates and billing errors. The lag is periodically 
adjusted based on actual historical experience. Additionally, the average amount of revenue adjustments per month can vary in 
relation to the level of sales or based on other factors (such as personnel issues that could result in excessive manual errors or in
excessive spot quotes being granted). Both of these significant assumptions are continually evaluated for appropriateness.

s

48

 
Self-Insurance Loss Reserves

Given the nature of our operating environment, we are subject to vehicle and general liability, workers' compensation 
and employee health insurance claims. To mitigate a portion of these risks, we maintain insurance for individual vehicle and 
general liability claims exceeding $1.0 million and workers' compensation claims and employee health insurance claims exceeding
approximately $0.4 million and $0.3 million, respectively, except in Ohio, where for workers' compensation we are a qualified 
self-insured entity with an approximately $0.5 million self-insured retention. The amount of self-insurance loss reserves and loss
adjustment expenses is determined based on an estimation process that uses information obtained from both company-specific
and industry data, as well as general economic information. The estimation process for self-insurance loss exposure requires
management to continuously monitor and evaluate the life cycle of claims. Using data obtained from this monitoring and our 
assumptions about the emerging trends, management develops information about the size of ultimate claims based on its historical
experience  and  other  available  market  information. The  most  significant  assumptions  used  in  the  estimation  process  include
determining the trend in loss costs, the expected consistency in the frequency and severity of claims incurred but not yet reported,
changes in the timing of the reporting of losses from the loss date to the notification date, and expected costs to settle unpaid 
claims. We utilize semi-annual actuarial analysis to evaluate the open vehicle liability and workers' compensation claims and 
estimate the ongoing development exposure.

Changes in the inputs described above, such as claim life cycles, severity of claims and trends in loss costs, can result in 
material changes to our self-insurance loss reserves.  Historically, significant changes in one assumption or changes in several
assumptions have resulted in both increases and decreases to self-insurance loss reserves.  Based on facts and circumstances one 
significant claim, such as a dock or vehicle accident, could result in an immediate increase in our self-insurance loss reserves of 
at least $0.3 million to $1.0 million, our self-insured retention limits.  Significant facts and circumstances for a claim would involve
the degree of injuries, whether fatalities occurred, the amount of property damage, the degree of our involvement and whether or 
not our employees or representatives followed our processes and procedures.  However, changes in the above variables could also
reduce our self-insurance loss reserves.  For example, in previous periods we have reduced our workers' compensation loss reserve 
by over $1.0 million as the result of improvements in our loss experience and in the severity of claims incurred over a certain
period of time.  

ee

Revenue Recognition

Operating revenue and related costs are recognized as of the date shipments are completed.  The transportation rates we 
charge our customers consist of base transportation rates and fuel surcharge rates.  The revenues earned and related direct freight 
expenses  incurred  from  our  base  transportation  services  are  recognized  on  a  gross  basis  in  revenue  and  in  purchased 
transportation.  Transportation revenue is recognized on a gross basis as we are the primary obligor.  The fuel surcharges billed 
to customers and paid to owner-operators and third party transportation providers are recorded on a net basis in revenue as we are 
not the primary obligor with regards to the fuel surcharges. Please see Recent Accounting Pronouncements for  expected changes 
to revenue recognition.

Income Taxes

We account for income taxes using the liability method, whereby deferred tax assets and liabilities are determined based 
on differences between financial reporting and tax basis of assets and liabilities and are measured using the enacted tax rates and 
laws that will be in effect when the differences are expected to be recovered or settled.  Also, we report a liability for unrecognized 
tax benefits resulting from uncertain tax positions taken or expected to be taken in a tax return.  We recognize interest and penalties,
if any, related to unrecognized tax benefits in interest expense and operating expenses, respectively.

At December 31, 2017, we had state net operating loss carryforwards of $18.1 million for certain legal entities that will
expire between 2017 and 2030.   The use of these state net operating losses is limited to the future taxable income of separate legal
entities.  Based on expectations of future taxable income, management believes that it is more likely than not that the results of 
operations for the certain legal entities will not generate sufficient taxable income to realize the net operating loss benefits for 
these state loss carryforwards.  As a result, a valuation allowance has been provided for these specific state loss carryforwards.
The valuation allowance on these certain state loss carryforwards was approximately $0.4 million at December 31, 2017 and $0.3 
million at December 31, 2016.

On December 22, 2017, President Trump signed into law H.R. 1, “An Act to provide for reconciliation pursuant to titles
II and V of the concurrent resolution on the budget for fiscal year 2018” (this legislation was formerly called the “Tax Cuts and 
Jobs Act” and is referred to herein as the “U.S. Tax Act”). The U.S. Tax Act provides for significant changes in the U.S. Internal
Revenue Code of 1986, as amended. The U.S. Tax Act contains provisions with separate effective dates but is generally effective
for taxable years beginning after December 31, 2017.

aa
rr

49

 
 
 
 
 
Beginning on January 1, 2018, the U.S. Tax Act lowers the U.S. corporate income tax rate from 35% to 21% on our U.S.
earnings from that date and beyond. The revaluation of our U.S. deferred tax assets and liabilities to the 21% corporate tax rate aa
reduced our net U.S. deferred income tax liability by approximately $15.9 million which is reflected as a reduction in our income 
tax expense in our results for the quarter and year ended December 31, 2017.

The ultimate impact of the U.S. Tax Act on our reported results in 2018 may differ from the estimates provided herein, 
possibly materially, due to, among other things, changes in interpretations and assumptions we have made, guidance that may be
issued, and other actions we may take as a result of the U.S. Tax Act different from that presently contemplated. On December 
22, 2017, the SEC staff issued SAB 118 that allows us to record provisional amounts during a measurement period not to extend 
beyond one year of the enactment date. We are currently analyzing the 2017 Tax Act, and in certain areas, have made reasonable 
estimates of the effects on our consolidated financial statements and tax disclosures, including the changes to our existing deferred 
tax balances.

Valuation of Goodwill

We test our goodwill for impairment annually or more frequently if events or circumstances indicate impairment may 
exist. Examples of such events or circumstances could include a significant change in business climate or a loss of significant
customers. We complete our annual analysis of our reporting units as of the last day of our second quarter, June 30th. Goodwill is
allocated to reporting units that are expected to benefit from the business combinations generating the goodwill.   We have five 
reporting units - Expedited LTL, Truckload Expedited, Intermodal, Pool Distribution and TQI. The Truckload Expedited and the 
TQI reporting units are included in the Truckload Premium Services reportable segment.  In evaluating reporting units, we first
assess qualitative factors to determine whether it is more likely than not that the fair value of any of the reporting unit is less than 
its carrying amount, including goodwill.  When performing the qualitative assessment, we consider the impact of factors including, 
but not limited to, macroeconomic and industry conditions, overall financial performance of each reporting unit, litigation and
new legislation. If based on the qualitative assessments, we believe it is more likely than not that the fair value of any reporting 
unit is less than the reporting unit's carrying amount, or periodically as deemed appropriate by management, we will prepare an
estimation of the respective reporting unit's fair value utilizing a quantitative approach. If this estimation of fair value indicates
that impairment potentially exists, we will then measure the amount of the impairment, if any. Goodwill impairment exists when
the estimated implied fair value of goodwill is less than its carrying value. 

We  determine  the  fair  value  of  our  reporting  units  based  on  a  combination  of  a  market  approach,  which  considers
comparable companies, and the income approach, using a discounted cash flow model. Under the market approach, valuation 
multiples are derived based on a selection of comparable companies and applied to projected operating data for each reporting 
unit to arrive at an indication of fair value. Under the income approach, the discounted cash flow model determines fair value 
based on the present value of management prepared projected cash flows over a specific projection period and a residual value 
related to future cash flows beyond the projection period. Both values are discounted using a rate which reflects our best estimate 
of the weighted average cost of capital of a market participant, and is adjusted for appropriate risk factors. We believe the most 
sensitive estimate used in our income approach is the management prepared projected cash flows.  Consequently, as necessary we 
perform sensitivity tests on select reporting units to ensure reductions of the present value of the projected cash flows by at least 
10% would not adversely impact the results of the goodwill impairment tests.  Historically, we have equally weighted the income
and market approaches as we believed the quality and quantity of the collected information were approximately equal.  The inputs
used in the fair value calculations for goodwill are classified within level 3 of the fair value hierarchy as defined in the Financial 
Accounting Standards Board ("FASB") Accounting Standards Codification and the Hierarchy of Generally Accepted Accounting
Principles.

In 2017, we performed a qualitative analysis on all reporting units. We then prepared a fair value estimation for our TQI 
reporting unit. We did not perform a fair value estimation for the other reporting units as we did not believe it was more likely
than not that their fair value was less than the carrying amount. This was determined based on prior year valuations and qualitative 
analysis of each reporting unit in 2017. Currently, there is no goodwill assigned to the Truckload Expedited reporting unit. Our uu
2017 analysis for TQI indicated that, as of June 30, 2017, the fair value of the reporting unit exceeded its carrying value by
approximately 15.1%.

In 2016, due to the financial performance of the TQI reporting unit falling notably short of previous projections the 
Company reduced TQI's projected cash flows and as a result the estimate of TQI's fair value no longer exceeded the respective
carrying value.  Consequently, the Company recorded a goodwill impairment charge of $25.7 million for the TQI reporting unit 
during the year ended December 31, 2016. 

50

 
 
 
 
 
Additionally, the Company reviews its long-lived assets for impairment whenever events or changes in circumstances
indicate that the carrying amount may not be recoverable. Impairment is recognized on assets classified as held and used when
the sum of undiscounted estimated cash flows expected to result from the use of the asset is less than the carrying value. If such 
measurement indicates a possible impairment, the estimated fair value of the asset is compared to its net book value to measure
the impairment charge, if any.  In conjunction with the June 30, 2016 TQI goodwill impairment assessment, the Company determined 
there were indicators that TQI's customer relationship and non-compete intangible assets  were impaired as the undiscounted cash 
flows associated with the applicable assets no longer exceeded the related assets' net book values.  The Company then estimated
the current fair value of the customer relationship and non-compete assets using an income approach (level 3).  As a result of these 
estimates the Company recorded an impairment charge of $16.5 million related to TQI customer relationships during the three
months ended June 30, 2016. 

For our 2017 TQI analysis, the significant assumptions used in the income approach were 10 years of projected net cash 
flows, a discount rate of 15.5% and a long-term growth rate of 4.0%.  As shown with the 2016 TQI goodwill impairment, the
estimates used to calculate the fair value of each reporting unit change from year to year based on operating results, market 
conditions, and other factors. Changes in these estimates and assumptions could materially affect the determination of the reporting 
unit's fair value and goodwill impairment for the reporting unit. 

Share-Based Compensation

Our general practice has been to make a single annual grant to key employees and to make other grants only in connection 
with new employment or promotions.  In addition, we make annual grants to non-employee directors in conjunction with their 
annual election to our Board of Directors or at the time of their appointment to the Board of Directors.   For employees, we have 
granted stock options, non-vested shares and performance shares.  For non-employee directors, we have granted non-vested shares
annually beginning in 2006.

aa

Stock options typically expire seven years from the grant date and vest ratably over a three-year period. The share-based 
compensation for stock options are recognized ratably over the requisite service period, or vesting period. We used the Black-
Scholes option-pricing model to estimate the grant-date fair value of options granted. The following table contains the weighted-
average assumptions used to estimate the fair value of options granted.  These assumptions are highly subjective and changes in
these assumptions can materially affect the fair value estimate.

December 31,
2017

December 31,
2016

December 31,
2015

Expected dividend yield
Expected stock price volatility
Weighted average risk-free interest rate
Expected life of options (years)

1.3%
28.5%
2.0%
5.9

1.0%
28.9%
1.3%
5.8

1.0%
33.3%
1.6%
5.9

The fair value of non-vested shares issued were estimated using the closing market prices for the business day of the
grant. The share-based compensation for the non-vested shares is recognized ratably over the requisite service period or vesting 
period.

We have also granted performance shares to key employees. Under the terms of the performance share agreements, on 
the third anniversary of the grant date, we will issue to the employees a calculated number of common stock shares based on the
three year performance of our total shareholder return as compared to the total shareholder return of a selected peer group.  No 
shares may be issued if the total shareholder return performance outperforms 25% or less of the peer group, but the number of 
shares  issued  may  be  doubled  if  the  total  shareholder  return  performs  better  than  90%  of  the  peer  group.    The  share-based 
compensation for performance shares are recognized over the requisite service period, or vesting period.   The fair value of the 
performance shares was estimated using a Monte Carlo simulation. The following table contains the weighted-average assumptions
used to estimate the fair value of performance shares granted.  These assumptions are highly subjective and changes in these
assumptions can materially affect the fair value estimate.

December 31,
2017

Year ended
December 31,
2016

December 31,
2015

Expected stock price volatility
Weighted average risk-free interest rate

24.7%
1.4%

22.3%
0.8%

23.5%
1.0%

51

 
 
 
 
Under the ESPP, which has been approved by our shareholders, we are authorized to issue shares of Common Stock to 
our employees. These shares may be issued at a price equal to 90% of the lesser of the market value on the first day or the last 
day of each six-month purchase period. Common Stock purchases are paid for through periodic payroll deductions and/or up to 
two  large  lump  sum  contributions.  We  recognize  share-based  compensation  on  the  date  of  purchase  based  on  the  difference
between the purchase date fair market value and the employee purchase price.

Operating Leases

Certain operating leases include rent increases during the initial lease term. For these leases, we recognize the related 
rental expenses on a straight-line basis over the term of the lease, which includes any rent holiday period, and record the difference 
between the amounts charged to operations and amount paid as a rent liability.  Leasehold improvements are amortized over the
shorter of the estimated useful life or the initial term of the lease.  Reserves for idle facilities are initially measured at fair value
of the portion of the lease payments associated with the vacated facilities, reduced by estimated sublease rentals.

ff

Recent Accounting Pronouncements

In January 2017, the FASB issued ASU No. 2017-04, Intangibles - Goodwill and Other (Topic 350): "Simplifying the 
Accounting for Goodwill Impairment." Under the current guidance for assessing goodwill for impairment, an entity can first assess
qualitative factors to determine whether a two-step goodwill impairment test is necessary. Under the new standard, a goodwill 
impairment loss will instead be measured at the amount by which a reporting unit's carrying amount exceeds its fair value, not to
exceed the carrying amount of goodwill, thus no longer requiring the two-step method. The guidance requires prospective adoption 
and will be effective for annual or interim goodwill impairment tests in fiscal years beginning after December 15, 2019. Early 
adoption of this guidance is permitted for interim or annual goodwill impairment tests performed on testing dates after January 1, y
2017. We plan to adopt this guidance in January 2018 and we do not expect any impact to the consolidated financial statements.

In March 2016, the FASB issued guidance that changes the accounting for certain aspects of share-based payments to
employees. The guidance requires the recognition of the income tax effects of awards in the income statement when the awards 
vest  or  are  settled,  thus  eliminating  additional  paid  in  capital  ("APIC")  pools. The  guidance  also  allows  for  the  employer  to
repurchase more of an employee’s shares for tax withholding purposes without triggering liability accounting. In addition, the 
guidance allows for, and we elected, to account for forfeitures as they occur rather than on an estimated basis. We adopted this
guidance in January 2017 and the elimination of APIC pools resulted in approximately $545 of income tax benefit during the full
year December 31, 2017. This guidance has been applied prospectively and no prior periods have been adjusted.

In February 2016, the FASB, issued ASU 2016-02, Leases, which introduces the recognition of lease assets and lease
liabilities by lessees for those leases classified as operating leases under previous guidance. The guidance will be effective for 
annual reporting periods beginning after December 15, 2018 and interim periods within those fiscal years with early adoption 
permitted. We are evaluating the impact of the future adoption of this standard on our consolidated financial statements.

In May 2014, the FASB issued guidance on revenue from contracts with customers that will supersede most current 
revenue  recognition  guidance,  including  industry-specific  guidance. The  underlying  principle  is  that  an  entity  will  recognize
revenue to depict the transfer of goods or services to customers at an amount that the entity expects to be entitled to in exchange
for those goods or services. The guidance provides a five-step analysis of transactions to determine when and how revenue is
recognized. Other major provisions include capitalization of certain contract costs, consideration of time value of money in the 
transaction price, and allowing estimates of variable consideration to be recognized before contingencies are resolved in certain
circumstances. The guidance also requires enhanced disclosures regarding the nature, amount, timing and uncertainty of revenue 
and cash flows arising from an entity’s contracts with customers. The guidance is effective for the interim and annual periods 
beginning on or after December 15, 2017. The guidance permits the use of either a full retrospective or modified retrospective
adoption approach with a cumulative effect adjustment recorded in either scenario as necessary upon transition.

As permitted by the guidance, we will implement the use of full retrospective presentation. While evaluating principal 
versus agent relationships under the new standard, we determined that we will transition certain revenue streams from an agent 
to principal relationship. This will cause these revenue streams and their associated costs to be recognized on a gross basis that 
have historically been recognized on a net basis, increasing revenue and expenses by approximately $66,000 for the year ended 
December 31, 2017 and $47,000 for the same period of 2016 with no impact on operating income. 

tt

In addition, based on a review of our customer shipping arrangements, we currently believe the implementation of this 
standard will change our revenue recognition policy from recognizing revenue upon shipment completion to recognizing revenue
over  time  based  on  the  progress  toward  completion  of  shipments  in  transit  at  each  period  end.  While  the  timing  of  revenue
52

 
 
 
 
 
 
 
recognition will be accelerated, due to the short duration of our transit times and relatively low dollar value of individual shipments,
the anticipated impact on our consolidated financial position, revenue and results from operations is not expected to be significant.  

ff

Liquidity and Capital Resources

   We have historically financed our working capital needs, including capital expenditures, with cash flows from operations 

and borrowings under our bank lines of credit. 

Year Ended December 31, 2017 Cash Flows compared to December 31, 2016 Cash Flows

Net cash provided by operating activities totaled approximately $103.4 million for the year ended December 31, 2017
compared to approximately $130.4 million for the year ended December 31, 2016. The $27.0 million decrease in cash provided 
by operating activities is mainly attributable to a $21.6 million increase in accounts receivable and a $23.4 million increase in
income tax payments. The decrease was partly offset by a $9.1 million increase in net earnings after consideration of non-cash 
items and $8.9 million increase in cash used to fund accounts payable and prepaid assets. The increase in accounts receivables 
was attributable to higher revenue across all segments and revenues associated with the Atlantic acquisition.

Net cash used in investing activities was approximately $59.2 million for the year ended December 31, 2017 compared 
with approximately $52.4 million during the year ended December 31, 2016. Investing activities during the year ended December 
31, 2017 consisted primarily of $23.1 million used to acquire Atlantic and a small Intermodal acquisition and net capital expenditures 
of  $35.8  million  primarily  for  new  trailers,  forklifts  and  information  technology.     Investing  activities  during  the  year  ended
December 31, 2016 consisted primarily of $11.8 million used to acquire Ace and Triumph, which is included in the Intermodal 
segment, and net capital expenditures of $40.3 million for new trailers, forklifts, computer hardware and internally developed 
software. The proceeds from disposal of property and equipment during the year ended December 31, 2017 and 2016 were primarily
from sales of older trailers and vehicles.

Net cash used in financing activities totaled approximately $48.8 million for the year ended December 31, 2017  compared 
with net cash used in financing activities of $102.8 million for the year ended December 31, 2016.  The $54.0 million change in
cash from financing activities was attributable to $55.0 million in borrowings from our revolving credit facility and a $13.0 million 
decrease in payments on the term loan and revolver. These increases in cash were partly offset by a a $9.0 million increase in share 
repurchases, a $2.5 million increase in our quarterly cash dividend and a $2.5 million decrease in cash from employee stock 
transactions. The year ended December 31, 2017 also included $49.0 million used to repurchase shares of our Common Stock,
compared to $40.0 million used to repurchase shares of our Common Stock during the year ended December 31, 2016. Dividends 
increased due to our Board of Directors increasing the quarterly cash dividend from $0.12 per share for the first three quarters of 
2016 to $0.15 per share during the fourth quarter of 2016 and all quarters in 2017. 

Year Ended December 31, 2016 Cash Flows compared to December 31, 2015 Cash Flows

Net cash provided by operating activities totaled approximately $130.4 million for the year ended December 31, 2016
compared to approximately $85.7 million for the year ended December 31, 2015. The $44.7 million increase in cash provided by
operating activities is mainly attributable to a $7.1 million increase in net earnings after consideration of non-cash items and a
$52.7 million decrease in cash used to fund accounts payable and prepaid assets, partially offset by a $15.1 million decrease in 
cash collected from accounts receivable.  The decreases in cash used for accounts payable and prepaid assets is mainly attributable
to the prior year having cash paid to settle trade payables assumed with the Towne acquisition and reduced estimated income tax
payments. The decrease in cash received from accounts receivables is attributable to collections on acquired accounts receivable 
in 2015 related to the Towne acquisition. 

Net cash used in investing activities was approximately $52.4 million for the year ended December 31, 2016 compared 
with approximately $100.9 million during the year ended December 31, 2015. Investing activities during the year ended December 
31, 2016 consisted primarily of $11.8 million used to acquire Ace and Triumph, which is included in the Intermodal segment, and
net capital expenditures of $40.3 million for new trailers, forklifts, computer hardware and internally developed software.  Investing
activities during the year ended December 31, 2015 consisted primarily of $61.9 million used to acquire Towne and net capital
expenditures of $38.8 million for new tractors and trailers to replace aging units. The proceeds from disposal of property and 
equipment during the year ended December 31, 2016 and 2015 were primarily from sales of older trailers and vehicles.

nn

Net cash used in financing activities totaled approximately $102.8 million for the year ended December 31, 2016  compared 
with net cash provided by financing activities of $7.1 million for the year ended December 31, 2015.  The $109.9 million change
in cash from financing activities was attributable to the prior year including $125.0 million of proceeds from executing a two year 
term loan in conjunction with the Towne acquisition. The decrease in cash from term loan proceeds was partly offset by a $45.6

53

 
 
  
 
 
 
 
 
million decrease in payments on debt and capital leases. Additionally, there was a $9.7 million decrease in cash from employee 
stock transactions and related tax benefits. Payments on debt and capital leases decreased as 2015 included the settlement of debt 
assumed with the acquisition of Towne. The year ended December 31, 2016 also included $40.0 million used to repurchase shares
of our Common Stock, compared to $20.0 million used to repurchase shares of our Common Stock during the year ended December 
31, 2015. Dividends increased on new shares issued through stock option exercises and our Board of Directors increasing the
quarterly cash dividend from $0.12 per share to $0.15 per share during the fourth quarter of 2016.

Credit Facility

On September 29, 2017, the Company entered into a five-year senior unsecured revolving credit facility (the “Facility”)
with a maximum aggregate principal amount of $150.0 million, with a sublimit of $30.0 million for letters of credit and a sublimit 
of $30.0 million for swing line loans. The Facility may be increased by up to $100.0 million to a maximum aggregate principal
amount  of  $250.0  million  pursuant  to  the  terms  of  the  credit  agreement,  subject  to  the  lenders’  agreement  to  increase  their 
commitments or the addition of new lenders extending such commitments. Such increases to the Facility may be in the form of 
additional revolving credit loans, term loans or a combination thereof, and are contingent upon there being no events of default 
under the Facility and satisfaction of other conditions precedent and are subject to the other limitations set forth in the credit 
agreement.

The Facility is scheduled to mature in September 2022. Proceeds were used to refinance existing indebtedness of the 
Company  and  may  also  be  used  for  working  capital,  capital  expenditures  and  other  general  corporate  purposes. The  Facility 
refinanced the Company’s existing obligations for its unsecured credit facility under the credit agreement dated as of February 4, y
2015, as amended, which was terminated as of the date of the new Facility.

Unless the Company elects otherwise under the credit agreement, interest on borrowings under the Facility is based on 
the highest of (a) the federal funds rate (not less than 0%) plus 0.5%, (b) the administrative agent's prime rate and (c) the LIBOR 
Rate  plus  1.0%,  in  each  case  plus  a  margin  that  can  range  from  0.3%  to  0.8%  with  respect  to  the  Facility  depending  on  the
Company’s ratio of consolidated funded indebtedness to earnings before interest, taxes, depreciation and amortization, as set forth
in the credit agreement. Payments of interest for each loan that is based on the LIBOR Rate are due in arrears on the last day of 
the interest period applicable to such loan (with interest periods of one, two or three months being available, at the Company’s
option).  Payments of interest on loans that are not based on the LIBOR Rate are due on the last day of each quarter ended March
31, June 30, September 30 and December 31 of each year. All unpaid amounts of principal and interest are due at maturity. As of
December 31, 2017, we had $40.5 million in borrowings outstanding under the revolving credit facility, $7.9 million utilized for 
outstanding letters of credit and $101.6 million of available borrowing capacity under the revolving credit facility.  The interest 
rate on the outstanding borrowing under the revolving credit facility was 2.9% at December 31, 2017.

ff

The Facility contains customary events of default including, among other things, payment defaults, breach of covenants,
cross acceleration to material indebtedness, bankruptcy-related defaults, material judgment defaults, and the occurrence of certain 
change of control events.  The occurrence of an event of default may result in, among other things, the termination of the Facilities, 
acceleration of repayment obligations and the exercise of remedies by the lenders with respect to the Company and its subsidiaries 
that are party to the Facility.  The Facility also contains financial covenants and other covenants that, among other things, restrict 
the  ability  of  the  Company  and  its  subsidiaries,  without  the  approval  of  the  required  lenders,  to  engage  in  certain  mergers,
consolidations, asset sales, dividends and stock repurchases, investments, and other transactions or to incur liens or indebtedness
in excess of agreed thresholds, as set forth in the credit agreement.

dd

rr

Our new facility replaced our previously existing unsecured credit facility, which had a maximum aggregate principal 
amount of $275.0 million, including a revolving credit facility of $150.0 million and a term loan facility of $125.0 million. The 
previous revolving credit facility was scheduled to expire in February 2020.

On February 7, 2014, our Board of Directors approved a stock repurchase authorization for up to two million shares of 
the Company’s Common Stock. In connection with this action, the board cancelled the Company’s remaining stock repurchase 
authorization under its previous program.  During the year ended December 31, 2016, we repurchased 676,773 shares for $30.0
million, or an average of $44.31 per share on the 2014 plan. 

On July 21, 2016, our Board of Directors approved a stock repurchase authorization for up to three million shares of the 
Company's Common Stock. In connection with this action, the board cancelled the Company's 2014 repurchase plan.  During the
year ended December 31, 2017, we repurchased 947,819 shares for $49.0 million, or an average of $51.68 per share on the 2016
plan. During the year ended December 31, 2016, we repurchased 233,516 shares of Common Stock for $10.0 million, or  $42.80
per share under the 2016 plan.  When combining the stock repurchases under the 2014 and 2016 plans,  we repurchased 910,289

54

 
 
 
 
 
shares of Common Stock for $40.0 million, or $43.92 per share during the year ended December 31, 2016. As of December 31,
2017, 1,818,665 shares remain that may be repurchased under the 2016 plan.

During each quarter of 2015 and the first, second and third quarters of 2016, our Board of Directors declared a cash
dividend of $0.12 per share. During the fourth quarter of 2016 and each quarter of 2017, our Board of Directors declared a cash
dividend of $0.15 per share. We expect to continue to pay regular quarterly cash dividends, though each subsequent quarterly 
dividend is subject to review and approval by our Board of Directors. 

We believe that our available cash, investments, expected cash generated from future operations and borrowings under 
the available credit facility will be sufficient to satisfy our anticipated cash needs for at least the next twelve months.  However, 
we continue to evaluate and pursue acquisitions that can increase our penetration into a geographic area, add new customers, add 
new business verticals, increase freight volume and add new service offerings. Acquisitions may affect our short-term cash flow, ww
liquidity and net income as we expend funds, potentially increase indebtedness and incur additional expenses.

Off-Balance Sheet Arrangements

At December 31, 2017, we had letters of credit outstanding from banks totaling $7.9 million required primarily by our 

workers’ compensation and vehicle liability insurance providers.

Contractual Obligations and Commercial Commitments

Our contractual obligations and other commercial commitments as of December 31, 2017 (in thousands) are summarized 

below:

Contractual Obligations

Payment Due Period (in thousands)

Capital lease obligations
Equipment purchase commitments

$

Operating leases

Total

776
29,607

117,648

$

2018

391
29,607

42,051

2019-2020
385
$
—

2023 and
2021-2022 Thereafter
—
$
—

—
—

57,085

16,230

2,282

2,282

Total contractual cash obligations

$ 148,031

$

72,049

$

57,470

$

16,230

$

Not included in the above table are $40.5 million in borrowings outstanding under the revolving credit facility, reserves 
for unrecognized tax benefits of $1.6 million and self insurance claims of  $21.8 million.  The equipment purchase commitments 
are for various trailers, vehicles and forklifts.  All of the above commitments are expected to be funded by cash on hand and cash 
flows from operations.

Item 7A. 

Quantitative and Qualitative Disclosures About Market Risk

Our exposure to market risk relates principally to changes in interest rates and fuel prices. Our interest rate exposure 
relates principally to changes in interest rates for borrowings under our senior unsecured credit facility. The revolving credit had 
$40.5 million outstanding at December 31, 2017 and bear interest at variable rates. However, a hypothetical increase in our credit 
facility borrowing rate of 150 basis points, or an increase in the total effective interest rate from 2.3% to 3.8%, would increase
our annual interest expense by approximately $0.4 million and would have decreased our annual cash flow from operations by 
approximately $0.4 million.

Our only other debt is capital lease obligations totaling $0.7 million.  These lease obligations all bear interest at a fixed 

rate.  Accordingly, there is no exposure to market risk related to these capital lease obligations.

We are exposed to the effects of changes in the price and availability of diesel fuel, as more fully discussed in Item 1A, 

“Risk Factors.”

Our cash and cash equivalents are also subject to market risk, primarily interest-rate and credit risk.

55

 
 
 
Item 8.   

Financial Statements and Supplementary Data

The response to this item is submitted as a separate section of this report.

Item 9.   

Changes in and Disagreements with Accountants on Accounting and Financial Disclosure

None.

Item 9A. 

Controls and Procedures

Disclosure Controls and Procedures

Our management, including our principal executive and principal financial officers, has evaluated the effectiveness of 
our disclosure controls and procedures as of December 31, 2017.  Our disclosure controls and procedures are designed to provide
reasonable assurance that the information required to be disclosed in this annual report on Form 10-K has been appropriately 
recorded, processed, summarized and reported within the time periods specified in the Securities and Exchange Commission’s 
rules and forms, and that such information is accumulated and communicated to our management, including our principal executive
and principal financial officers, to allow timely decisions regarding required disclosure.  Based on that evaluation, our principal
executive and principal financial officers have concluded that our disclosure controls and procedures are effective at the reasonable
assurance level.

Management’s Report on Internal Control over Financial Reporting  

Management is responsible for establishing and maintaining effective internal control over financial reporting as defined 
in Rules 13a-15(f) under the Exchange Act. Our internal control over financial reporting is designed to provide reasonable assurance
to management and the Board of Directors regarding the preparation and fair presentation of financial statements.

uu

Because of its inherent limitations, internal control over financial reporting may not prevent or detect all misstatements. 
Therefore, even those systems determined to be effective can provide only reasonable assurance with respect to financial statement 
preparation and presentation.

Under the supervision and with the participation of our management, including our Chief Executive Officer and Chief 
Financial Officer, we assessed the effectiveness of our internal control over financial reporting as of December 31, 2017. In making 
this  assessment,  management  used  the  framework  set  forth  by  the  Committee  on  Sponsoring  Organizations  of  the Treadway 
Commission in Internal Control — Integrated Framework ("2013 Framework"). Based on our assessment, we have concluded, 
as of December 31, 2017, that our internal control over financial reporting was effective based on those criteria.

Ernst & Young LLP, the independent registered public accounting firm that audited the Company’s consolidated financial 
statements for the year ended December 31, 2017, has issued an attestation report on the Company’s internal control over financial 
reporting.

Changes in Internal Control over Financial Reporting

There were no changes in our internal control over financial reporting during the fourth quarter of 2017 that have materially 

affected, or are reasonably likely to materially affect, our internal control over financial reporting.

56

 
 
 
 
 
 
 
Report of Independent Registered Public Accounting Firm

To the Shareholders and the Board of Directors of Forward Air Corporation

Opinion on Internal Control over Financial Reporting

We have audited Forward Air Corporation’s internal control over financial reporting as of December 31, 2017, based on criteria
established in Internal Control-Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway 
Commission (2013 framework) (the COSO criteria). In our opinion, Forward Air Corporation (the Company) maintained, in all
material respects, effective internal control over financial reporting as of December 31, 2017, based on the COSO criteria.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States)
(PCAOB), the consolidated balance sheets as of December 31, 2017 and 2016, the related consolidated statements of comprehensive
income, shareholders' equity, and cash flows for each of the three years in the period ended December 31, 2017, and the related
notes and financial statement schedule listed in the Index at Item 15(a) and our report dated February 23, 2018 expressed an 
unqualified opinion thereon.

Basis for Opinion

The Company’s management is responsible for maintaining effective internal control over financial reporting and for its assessment 
of the effectiveness of internal control over financial reporting included in the accompanying Management’s Report on Internal
Control over Financial Reporting. Our responsibility is to express an opinion on the Company’s internal control over financial 
reporting based on our audit. We are a public accounting firm registered with the PCAOB and are required to be independent with
respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities 
and Exchange Commission and the PCAOB.

uu

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the
audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material
respects.

aa

Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness 
exists, testing and evaluating the design and operating effectiveness of internal control based on the assessed risk, and performing 
such other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for 
our opinion.

Definition and Limitations of Internal Control over Financial Reporting

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability 
of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted 
accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain 
to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets
of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial
statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are
being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable 
assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that aa
could have a material effect on the financial statements.

a

Because  of  its  inherent  limitations,  internal  control  over  financial  reporting  may  not  prevent  or  detect  misstatements. Also,
projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because 
of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

/s/ Ernst & Young LLP

Atlanta, Georgia
February 23, 2018

57

Item 9B. 

Other Information

Not applicable.

Item 10.  

Directors, Executive Officers and Corporate Governance

Executive Officers of the Registrant

Part III

Pursuant to Instruction 3 to Item 401(b) of Regulation S-K of the Securities Act and General Instruction G(3) to Form 

10-K, the following information is included in Part III of this report. The ages listed below are as of December 31, 2017.

The following are our executive officers:

Name

Bruce A. Campbell
Michael J. Morris
Michael L. Hance
Matthew J. Jewell
Chris C. Ruble

Age
66
49
46
51
55

Position

Chairman, President and Chief Executive Officer
Chief Financial Officer, Senior Vice President and Treasurer
Senior Vice President, Chief Legal Officer & Secretary
President - Logistics Services
President - Expedited Services

  There are no family relationships between any of our executive officers. All officers hold office until the earliest to occur 

of their resignation or removal by the Board of Directors.

  Bruce A. Campbell has served as a director since April 1993, as President since August 1998, as Chief Executive Officer 
since October 2003 and as Chairman of the Board since May 2007. Mr. Campbell was Chief Operating Officer from April 1990
until October 2003 and Executive Vice President from April 1990 until August 1998. Prior to joining us, Mr. Campbell served as 
Vice President of Ryder-Temperature Controlled Carriage in Nashville, Tennessee from September 1985 until December 1989.

  Michael J. Morris has served as Chief Financial Officer, Senior Vice President and Treasurer in June 2016. From 2010 
to 2015, Mr. Morris was the Senior Vice President of Finance & Treasurer at Con-way Inc. (“Con-way”) and in 2016 he transitioned 
to be the Senior Vice President of Finance & Treasurer at XPO Logistics Inc. (“XPO”) following XPO's acquisition of Con-way.

  Michael L. Hance has served as Senior Vice President, Chief Legal Officer and Secretary since May 2014.  From May 
2010 until May 2014, he served as Senior Vice President of Human Resources and General Counsel.  From January 2008 until 
May 2010, he served as Senior Vice President and General Counsel, and from August 2006 until January 2008, he served as Vice 
President and Staff Counsel.  Before joining us, Mr. Hance practiced law with the law firms of Baker, Donelson, Bearman, Caldwell
and Berkowitz, P.C. from October 2003 until August 2006 and with Bass, Berry & Sims, PLC from September 1999 to September 
2003.

  Matthew J. Jewell was promoted to President - Logistics Services, effective January 2016.  Prior to this promotion, he 
served as Executive Vice President, Intermodal Services & Chief Strategy Officer since May 2014. From January 2008 until May 
2014, he served as Executive Vice President and Chief Legal Officer. From July 2002 until January 2008, he served as Senior 
Vice President and General Counsel.  In October 2002, he was also appointed Secretary. From July 2002 until May 2004, Mr. 
Jewell was also the Senior Vice President, General Counsel and Secretary of Landair Corporation. From January 2000 until joining 
us in July 2002, Mr. Jewell was a partner with the law firm of Austin & Sparks, P.C. Mr. Jewell was an associate at Dennis, Corry
& Porter, L.L.P. from July 1991 to December 1998 and a partner from January 1999 to January 2000. 

  Chris C. Ruble was promoted to President - Expedited Services, effective January 2016.  Prior to this promotion, he 
served as Executive Vice President, Operations since August 2007.  From October 2001 until August 2007, he served as Senior 
Vice President, Operations. He was a Regional Vice President from September 1997 to October 2001 and a regional manager from 
February 1997 to September 1997, after starting with us as a terminal manager in January 1996. From June 1986 to August 1995, 
Mr. Ruble served in various management capacities at Roadway Package System, Inc.

  Other information required by this item is incorporated herein by reference to our proxy statement for the 2018 Annual 
Meeting of Shareholders (the “2018 Proxy Statement”). The 2018 Proxy Statement will be filed with the SEC not later than 120 
days subsequent to December 31, 2017.

58

 
Item 11.  

Executive Compensation

  The information required by this item is incorporated herein by reference to the 2018 Proxy Statement.

Item 12.  

Security  Ownership of Certain Beneficial Owners and Management and Related Shareholder Matters

  The information required by this item is incorporated herein by reference to the 2018 Proxy Statement.

Item 13.  

Certain Relationships and Related Transactions, and Director Independence

  The information required by this item is incorporated herein by reference to the 2018 Proxy Statement.

Item 14.  

Principle Accounting Fees and Services

  The information required by this item is incorporated herein by reference to the 2018 Proxy Statement.

Part IV

Item 15.  

Exhibits, Financial Statement Schedules

(a)(1) and (2) 

List of Financial Statements and Financial Statement Schedules.

The response to this portion of Item 15 is submitted as a separate section of this report.

(a)(3) 

List of Exhibits.

The response to this portion of Item 15 is submitted as a separate section of this report.

(b) 

(c)

Exhibits.

The response to this portion of Item 15 is submitted as a separate section of this report.

Financial Statement Schedules.

The response to this portion of Item 15 is submitted as a separate section of this report.

59

 
 
 
 
 
 
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused 

this report to be signed on its behalf by the undersigned, thereunto duly authorized.

SIGNATURES

Date: February 23, 2018

Forward Air Corporation

By:   /s/ Michael J. Morris
Michael J. Morris

Chief Financial Officer, Senior Vice President
and Treasurer (Principal Financial Officer)

60

 
 
 
 
 
 
 
 
 
 
Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following

persons on behalf of the registrant and in the capacities and on the dates indicated.

Signature

/s/ Bruce A. Campbell
Bruce A. Campbell

/s/ Michael J. Morris
Michael J. Morris

/s/ C. Robert Campbell
C. Robert Campbell

/s/ Ronald W. Allen
Ronald W. Allen

/s/ Ana Burns Amicarella
Ana Burns Amicarella

/s/ Valerie A. Bonebrake
Valerie A. Bonebrake

/s/ Craig Carlock
Craig Carlock

/s/ C. John Langley, Jr.
C. John Langley, Jr.

/s/ G. Michael Lynch
G. Michael Lynch

/s/ Javier Palomarez
Javier Palomarez

Title

Chairman, President and Chief Executive
Officer (Principal Executive Officer)

Date
February 23, 2018

Chief Financial Officer, Senior Vice President
and Treasurer (Principal Financial Officer)

February 23, 2018

Lead Director

February 23, 2018

February 23, 2018

February 23, 2018

February 23, 2018

February 23, 2018

February 23, 2018

February 23, 2018

February 23, 2018

Director

Director

Director

Director

Director

Director

Director

61

 
 
 
[THIS PAGE INTENTIONALLY LEFT BLANK] 

Annual Report on Form 10-K

Item 8, Item 15(a)(1) and (2), (a)(3), (b) and (c)

List of Financial Statements and Financial Statement Schedule

Financial Statements and Supplementary Data

Certain Exhibits

Financial Statement Schedule

Year Ended December 31, 2017

Forward Air Corporation

Greeneville, Tennessee

F-1

Forward Air Corporation

Form 10-K — Item 8 and Item 15(a)(1) and (2)

Index to Financial Statements and Financial Statement Schedule

The following consolidated financial statements of Forward Air Corporation are included as a separate section of this 

report:

Report of Ernst & Young LLP, Independent Registered Public Accounting Firm
Consolidated Balance Sheets — December 31, 2017 and 2016
Consolidated Statements of Comprehensive Income — Years Ended December 31, 2017, 2016 and 2015
Consolidated Statements of Shareholders’ Equity — Years Ended December 31, 2017, 2016 and 2015
Consolidated Statements of Cash Flows — Years Ended December 31, 2017, 2016 and 2015
Notes to Consolidated Financial Statements — December 31, 2017

Page No.
F-3
F-4
F-6
F-7
F-8
F-9

The following financial statement schedule of Forward Air Corporation is included as a separate section of this report.

Schedule II - Valuation and Qualifying Accounts

S-1

All other schedules for which provision is made in the applicable accounting regulation of the Securities and Exchange

Commission are not required under the related instructions or are inapplicable and, therefore, have been omitted.

F-2

Report of Independent Registered Public Accounting Firm 

To the Shareholders and the Board of Directors of Forward Air Corporation

Opinion on the Financial Statements

We have audited the accompanying consolidated balance sheets of Forward Air Corporation (the Company) as of December 31, 
2017 and 2016, the related consolidated statements of comprehensive income, shareholders' equity, and cash flows for each of the 
three years in the period ended December 31, 2017, and the related notes and financial statement schedule listed in the Index at aa
Item 15(a) (collectively referred to as the "consolidated financial statements“).  In our opinion, the consolidated financial statements 
present fairly, in all material respects, the financial position of the Company at December 31, 2017 and 2016, and the results of 
its operations and its cash flows for each of the three years in the period ended December 31, 2017, in conformity with U.S. 
generally accepted accounting principles. 

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States)
(PCAOB), Forward Air  Corporation’s  internal  control  over  financial  reporting  as  of  December  31,  2017,  based  on  criteria
established in Internal Control-Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway 
Commission (2013 framework) and our report dated February 23, 2018 expressed an unqualified opinion thereon.

Basis for Opinion

These financial statements are the responsibility of the Company's management.  Our responsibility is to express an opinion on
the Company’s financial statements based on our audits. We are a public accounting firm registered with the PCAOB and are 
required to be independent with respect to the Company in accordance with the U.S federal securities laws and the applicable
rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the
audit to obtain reasonable assurance about whether the financial statements are free of material misstatement, whether due to fraud 
or error. Our audits included performing procedures to assess the risks of material misstatement of the financial statements, whether 
due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis,
evidence regarding the amounts and disclosures in the financial statements. Our audits also included evaluating the accounting
principles used and significant estimates made by management, as well as evaluating the overall presentation of the financial
statements. We believe that our audits provide a reasonable basis for our opinion. 

w

ff

/s/ Ernst & Young LLP

We have served as the Company‘s auditor since 1991.

Atlanta, Georgia
February 23, 2018

F-3

Forward Air Corporation
Consolidated Balance Sheets
(Dollars in thousands)

December 31,
2017

December 31,
2016

Assets
Current assets:

Cash and cash equivalents
Accounts receivable, less allowance of $3,006 in 2017 and $1,714 in 2016
Inventories
Prepaid expenses and other current assets
Income tax receivable

$

Total current assets
Property and equipment:

Land
Buildings
Equipment
Leasehold improvements
Construction in progress
Total property and equipment

Less accumulated depreciation and amortization

Net property and equipment
Goodwill and other acquired intangibles:

Goodwill
Other acquired intangibles, net of accumulated amortization of $71,527 in 2017 and
$61,334 in 2016

Total net goodwill and other acquired intangibles
Other assets
Total assets

$

3,893
143,041
1,425
9,955
4,428
162,742

16,928
65,870
291,181
12,604
12,652
399,235
193,123
206,112

8,511
116,602
1,306
9,851
—
136,270

16,928
65,857
273,463
10,694
12,079
379,021
178,816
200,205

191,671

184,675

111,247
302,918
15,944
687,716

$

106,650
291,325
13,491
641,291

$

The accompanying notes are an integral part of the consolidated financial statements.

F-4

 
 
 
 
Forward Air Corporation
Consolidated Balance Sheets (Continued)
(Dollars in thousands)

Liabilities and Shareholders’ Equity
Current liabilities:
Accounts payable
Accrued payroll and related items
Insurance and claims accruals
Payables to owner-operators
Collections on behalf of customers
Other accrued expenses
Income taxes payable
Current portion of capital lease obligations
Current portion of long-term debt

Total current liabilities
Capital lease obligations, less current portion
Long-term debt, less current portion
Other long-term liabilities
Deferred income taxes
Commitments and contingencies (Note 7)
Shareholders’ equity:

Preferred stock, $0.01 par value: Authorized shares - 5,000,000; no shares issued
Common stock, $0.01 par value: Authorized shares - 50,000,000; issued and
outstanding shares - 29,454,062 in 2017 and 30,090,335 in 2016
Additional paid-in capital
Retained earnings

Total shareholders’ equity
Total liabilities and shareholders’ equity

December 31,
2017

December 31,
2016

$

$

$

24,704
13,230
11,999
6,322
329
2,869
320
359
—
60,132
365
40,223
24,104
29,403

18,012
11,522
10,122
5,597
349
4,243
70
347
27,665
77,927
725
—
21,699
41,871

—

—

295
195,346
337,848
533,489
687,716

$

301
179,512
319,256
499,069
641,291

The accompanying notes are an integral part of the consolidated financial statements.

F-5

 
 
 
 
Forward Air Corporation
Consolidated Statements of Comprehensive Income
(In thousands, except per share data)

Operating revenue

Operating expenses:
Purchased transportation
Salaries, wages and employee benefits
Operating leases
Depreciation and amortization
Insurance and claims
Fuel expense
Other operating expenses
Impairment of goodwill and other intangible assets
Total operating expenses
Income from operations

Other income (expense):

Interest expense
Other, net

Total other expense
Income before income taxes
Income taxes
Net income and comprehensive income

Net income per share:
Basic
Diluted

Dividends per share:

December 31,
2017
1,100,816

$

Year ended
December 31,
2016

December 31,
2015

$

982,530

$

959,125

478,167
264,739
63,799
41,055
29,578
16,542
98,264
—
992,144
108,672

(1,209)
(11)
(1,220)
107,452
20,131
87,321

2.90
2.89

0.60

$

$
$

$

413,355
242,002
60,492
38,210
25,392
13,233
87,425
42,442
922,551
59,979

(1,597)
4
(1,593)
58,386
30,716
27,670

0.91
0.90

0.51

$

$
$

$

408,769
240,604
66,272
37,157
21,483
15,903
87,165
—
877,353
81,772

(2,047)
(58)
(2,105)
79,667
24,092
55,575

1.80
1.78

0.48

$

$
$

$

The accompanying notes are an integral part of the consolidated financial statements.

F-6

 
 
 
 
 
 
Forward Air Corporation
Consolidated Statements of Shareholders' Equity
(In thousands, except per share data)

Common Stock

Shares

Amount

Additional
Paid-in
Capital

Retained
Earnings

Total
Shareholders'
Equity

Balance at December 31, 2014
Net income and comprehensive income for 2015
Exercise of stock options

Common stock issued under employee stock
purchase plan

Share-based compensation
Dividends ($0.48 per share)
Cash settlement of share-based awards for
minimum tax withholdings
Share repurchases
Vesting of previously non-vested shares

Income tax benefit from stock options exercised

30,255
—
605

11

—
—

(38)
(423)
134

—

303
—
6

—

—
—

—
(5)
1

—

130,107
—
17,394

449

7,486
7

—
—
(1)
5,413

Balance at December 31, 2015

30,544

305

160,855

Net income and comprehensive income for 2016

Exercise of stock options

Common stock issued under employee stock
purchase plan

Share-based compensation

Dividends ($0.51 per share)

Cash settlement of share-based awards for
minimum tax withholdings

Share repurchases

Vesting of previously non-vested shares

Income tax benefit from stock options exercised

—

346

11

—

—

(42)
(910)
141

—

—

3

—

—

—

—
(9)
2

—

—

8,145

442

8,334

6

—

—
(2)
1,732

Balance at December 31, 2016

30,090

301

179,512

Net income and comprehensive income for 2017

Exercise of stock options

Conversion of deferred stock

Common stock issued under employee stock
purchase plan
Share-based compensation

Dividends ($0.60 per share)

Cash settlement of share-based awards for
minimum tax withholdings

Share repurchases
Vesting of previously non-vested shares

Balance at December 31, 2017

—

206

10

10
—

—

(35)
(948)
121

29,454

—

2

—

—
—

—

—
(9)
1

295

—

7,270

—

458
8,103

4

—

—
(1)
195,346

333,153
55,575
(3,087)

—

—
(14,828)

(1,931)
(19,987)
—

—

348,895

27,670

—

—

—
(15,535)

(1,800)
(39,974)
—

—

319,256

87,321

—

—

—
—
(18,056)

(1,699)
(48,974)
—

337,848

The accompanying notes are an integral part of the consolidated financial statements.

463,563
55,575
14,313

449

7,486
(14,821)

(1,931)
(19,992)
—

5,413

510,055

27,670

8,148

442

8,334
(15,529)

(1,800)
(39,983)
—

1,732

499,069

87,321

7,272

—

458
8,103
(18,052)

(1,699)
(48,983)
—

533,489

F-7

Forward Air Corporation
Consolidated Statements of Cash Flows
(In thousands)

December 31,
2017

Year ended
December 31,
2016

December 31,
2015

$

87,321

$

27,670

$

55,575

Operating activities:
Net income
Adjustments to reconcile net income to net cash provided by operating
activities

Depreciation and amortization
Impairment of goodwill, intangible and other assets
Share-based compensation
Loss (gain) on disposal of property and equipment
Provision for loss on receivables
Provision for revenue adjustments
Deferred income taxes
Tax benefit for stock options exercised
Changes in operating assets and liabilities, net of acquisition of business

Accounts receivable
Prepaid expenses and other assets
Accounts payable and accrued expenses
Income taxes

Net cash provided by operating activities

Investing activities:
Proceeds from disposal of property and equipment
Purchases of property and equipment
Acquisition of business, net of cash acquired
Other
Net cash used in investing activities

Financing activities:
Proceeds from term loan
Payments of debt and capital lease obligations
Proceeds from senior credit facility
Proceeds from exercise of stock options
Payments of cash dividends
Purchase of common stock under repurchase program
Common stock issued under employee stock purchase plan
Cash settlement of share-based awards for minimum tax withholdings
Tax benefit for stock options exercised
Net cash (used in) provided by financing activities
Net decrease in cash
Cash at beginning of year
Cash at end of year

$

41,055
—
8,103
1,281
1,814
3,055
(12,468)
—

(31,308)
(1,204)
8,945
(3,230)
103,364

2,440
(38,265)
(23,140)
(223)
(59,188)

—
(42,790)
55,000
7,272
(18,052)
(48,983)
458
(1,699)
—
(48,794)
(4,618)
8,511
3,893

38,210
42,442
8,334
291
258
2,020
3,525
(1,732)

(9,715)
283
(1,413)
20,177
130,350

1,929
(42,186)
(11,800)
(336)
(52,393)

—
(55,768)
—
8,148
(15,529)
(39,983)
442
(1,800)
1,732
(102,758)
(24,801)
33,312
8,511

$

$

37,157
—
7,486
(181)
33
4,793
14,531
(5,413)

5,403
(1,378)
(17,513)
(14,771)
85,722

1,720
(40,495)
(61,878)
(265)
(100,918)

125,000
(101,352)
—
14,313
(14,821)
(19,992)
449
(1,931)
5,413
7,079
(8,117)
41,429
33,312

The accompanying notes are an integral part of the consolidated financial statements

F-8

 
 
 
 
 
 
 
 
 
 
 
 
FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
DECEMBER 31, 2017
(In thousands, except share and per share data)

1. 

Accounting Policies

Basis of Presentation and Principles of Consolidation

Forward Air  Corporation's  (“the  Company”,  “We”,  “Our”)  services  can  be  classified  into  four  principal  reportable 

segments: Expedited LTL, Truckload Premium Services (“TLS”), Intermodal and Pool Distribution ("Pool") (See note 10).

Through the Expedited LTL segment, we operate a comprehensive national network to provide expedited regional, inter-
regional and national less-than-truckload ("LTL") services. Expedited LTL offers customers local pick-up and delivery and other
services including shipment consolidation and deconsolidation, warehousing, customs brokerage and other handling. 

Through our TLS segment, we provide expedited truckload brokerage, dedicated fleet services, as well as high security 

and temperature-controlled logistics services in the United States and Canada. 

Our Intermodal segment provides first- and last-mile high value intermodal container drayage services both to and from 
seaports and railheads. Intermodal also offers dedicated contract and CFS warehouse and handling services. Today, Intermodal 
operates primarily in the Midwest and Southeast, with a smaller operational presence in the Southwest.

In  our  Pool  Distribution  segment,  we  provide  high-frequency  handling  and  distribution  of  time  sensitive  product  to
numerous destinations within a specific geographic region. We offer this service throughout the Mid-Atlantic, Southeast, Midwest 
and Southwest United States. 

The  accompanying  consolidated  financial  statements  of  the  Company  include  Forward  Air  Corporation  and  its 

subsidiaries. Significant intercompany accounts and transactions have been eliminated in consolidation.

Use of Estimates

The preparation of the consolidated financial statements in conformity with accounting principles generally accepted in
the United States requires management to make estimates and assumptions that affect the amounts reported in the consolidated 
financial  statements  and  accompanying  notes. Actual  results  could  differ  from  those  estimates.  Significant  areas  requiring
management estimates include the following key financial areas:

Allowance for Doubtful Accounts

The Company evaluates the collectability of its accounts receivable based on a combination of factors. In circumstances
in which the Company is aware of a specific customer’s inability to meet its financial obligations to the Company (for example,
bankruptcy filings, accounts turned over for collection or litigation), the Company records a specific reserve for these bad debts 
against amounts due to reduce the net recognized receivable to the amount the Company reasonably believes will be collected.
For all other customers, the Company recognizes reserves for these bad debts based on the length of time the receivables are past 
due. Specifically, amounts that are 90 days or more past due are reserved at 50.0% for Expedited LTL, 10.0% for Intermodal, 
25.0% for Pool and up to 50.0% for TLS. If circumstances change (i.e., the Company experiences higher than expected defaults 
or an unexpected material adverse change in a customer’s ability to meet its financial obligations to the Company), the estimates 
of the recoverability of amounts due to the Company could be changed by a material amount. Accounts are written off after all 
means of collection, including legal action, have been exhausted.

Allowance for Revenue Adjustments

The Company’s allowance for revenue adjustments consists of amounts reserved for billing rate changes that are not 
captured upon load initiation. These adjustments generally arise: (1) when the sales department contemporaneously grants small 
rate  changes  (“spot  quotes”)  to  customers  that  differ  from  the  standard  rates  in  the  system;  (2)  when  freight  requires 
dimensionalization or is reweighed resulting in a different required rate; (3) when billing errors occur; and (4) when data entry 
errors occur. When appropriate, permanent rate changes are initiated and reflected in the system. The Company monitors the
manual revenue adjustments closely through the employment of various controls that are in place to ensure that revenue recognition 
is not compromised and that fraud does not occur. During 2017, average revenue adjustments per month were approximately $255

tt

F-9

 
 
 
 
 
 
 
 
 
FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2017
(In thousands, except share and per share data)

on average revenue per month of approximately $91,735 (0.3% of monthly revenue). In order to estimate the allowance for revenue
adjustments related to ending accounts receivable, the Company prepares an analysis that considers average monthly revenue
adjustments and the average lag for identifying and quantifying these revenue adjustments. Based on this analysis, the Company
establishes an allowance covering approximately 35-65 days (dependent upon experience in the last twelve months) of average 
revenue adjustments, adjusted for rebates and billing errors. The lag is periodically adjusted based on actual historical experience.
Additionally, the average amount of revenue adjustments per month can vary in relation to the level of sales or based on other 
factors (such as personnel issues that could result in excessive manual errors or in excessive spot quotes being granted). Both of 
these significant assumptions are continually evaluated for appropriateness.

h

Self-Insurance Loss Reserves

Given  the  nature  of  the  Company’s  operating  environment,  the  Company  is  subject  to  vehicle  and  general  liability,
workers’ compensation and employee health insurance claims. To mitigate a portion of these risks, the Company maintains insurance
for  individual  vehicle  and  general  liability  claims  exceeding  $1,000  and  workers’  compensation  claims  and  employee  health 
insurance claims exceeding $350 and $225, respectively, except in Ohio, where for workers’ compensation we are a qualified self-ff
insured entity with a $500 self-insured retention. The amount of self-insurance loss reserves and loss adjustment expenses is 
determined based on an estimation process that uses information obtained from both company-specific and industry data, as well 
as general economic information. The estimation process for self-insurance loss exposure requires management to continuously 
monitor and evaluate the life cycle of claims. Using data obtained from this monitoring and the Company’s assumptions about 
the emerging trends, management develops information about the size of ultimate claims based on its historical experience and 
other available market information. The most significant assumptions used in the estimation process include determining the trend 
in loss costs, the expected consistency in the frequency and severity of claims incurred but not yet reported, changes in the timing 
of the reporting of losses from the loss date to the notification date, and expected costs to settle unpaid claims. The Company
utilizes a semi-annual actuarial analyses to evaluate open claims and estimate the ongoing development exposure.

Revenue Recognition

Operating revenue and related costs are recognized as of the date shipments are completed. The transportation rates the 
Company charges its customers consist of base transportation rates and fuel surcharge rates.  The revenues earned and related 
direct freight expenses incurred from the Company’s base transportation services are recognized on a gross basis in revenue and
in purchased transportation.  Transportation revenue is recognized on a gross basis as the Company is the primary obligor.  The
fuel surcharges billed to customers and paid to owner-operators and third party transportation providers are recorded on a net basis
as the Company is not the primary obligor with regards to the fuel surcharges. Please see Recent Accounting Pronouncements for 
expected changes to revenue recognition.

Cash and Cash Equivalents

The Company considers all highly liquid investments with a maturity of three months or less when purchased to be cash

and cash equivalents.

Inventories

Inventories of tires, replacement parts, supplies, and fuel for equipment are stated at the lower of cost or market utilizing
the FIFO (first-in, first-out) method of determining cost. Inventories of tires and replacement parts are not material in the aggregate. 
Replacement  parts  are  expensed  when  placed  in  service,  while  tires  are  capitalized  and  amortized  over  their  expected  life.
Replacement  parts  and  tires  are  included  as  a  component  of  other  operating  expenses  in  the  consolidated  statements  of 
comprehensive income.

Property and Equipment

Property and equipment are stated at cost. Expenditures for normal repair and maintenance are expensed as incurred. 
Depreciation of property and equipment is calculated based upon the cost of the asset, reduced by its estimated salvage value, 
using the straight-line method over the estimated useful lives as follows:

F-10

FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2017
(In thousands, except share and per share data)

Buildings
Equipment
Leasehold improvements Lesser of Useful Life or Initial Lease Term

30-40 years
3-10 years

Depreciation expense for each of the three years ended December 31, 2017, 2016 and 2015 was $30,862, $28,088 and 

$26,252 respectively.

The Company reviews its long-lived assets for impairment whenever events or changes in circumstances indicate that 
the carrying amount may not be recoverable. Impairment is recognized on assets classified as held and used when the sum of 
undiscounted estimated cash flows expected to result from the use of the asset is less than the carrying value. If such measurement 
indicates a possible impairment, the estimated fair value of the asset is compared to its net book value to measure the impairment 
charge, if any. When the criteria have been met for long-lived assets to be classified as held for sale, the assets are recorded at the
lower of carrying value or fair market value (less selling costs). See additional discussion in Note 2,  Acquisition, Goodwill and 
Other Long-Lived Assets.

Operating Leases

Certain operating leases include rent increases during the initial lease term. For these leases, the Company recognizes 
the related rental expenses on a straight-line basis over the term of the lease, which includes any rent holiday period, and records 
the difference between the amounts charged to operations and amount paid as rent as a rent liability. Reserves for idle facilities
are initially measured at the fair value of the portion of the lease payments associated with the vacated facilities, reduced by 
estimated sublease rentals. See additional discussion in Note 2,  Acquisition, Goodwill and Other Long-Lived Assets.

Goodwill and Other Intangible Assets

Goodwill is recorded at cost based on the excess of purchase price over the fair value of net assets acquired. Goodwill
and  intangible  assets  with  indefinite  lives  are  not  amortized  but  the  Company  conducts  an  annual  (or  more  frequently  if 
circumstances indicate possible impairment) impairment test of goodwill for each reporting unit at June 30 of each year.  Other
intangible assets are amortized over their useful lives. Results of impairment testing are described in Note 2, Acquisition, Goodwill
and Other Long-Lived Assets.

Acquisitions are accounted for using the purchase method.  The definite-lived intangible assets of the Company resulting 
from acquisition activity and the related amortization are described in Note 2,  Acquisition, Goodwill and Other Long-Lived Assets.

Software Development

Costs related to software developed or acquired for internal use are expensed or capitalized based on the applicable stage
of software development and any capitalized costs are amortized over their estimated useful life.  The Company typically uses a
five-year straight line amortization for the capitalized amounts of software development costs.  At December 31, 2017 and 2016
the  Company  had  $19,567  and  $16,268,  respectively,  of  capitalized  software  development  costs  included  in  property  and 
equipment.  Accumulated  amortization  on  these  assets  was  $10,874  and  $10,716  at  December  31,  2017  and  2016,
respectively.  Included  in  depreciation  expense  is  amortization  of  capitalized  software  development  costs.  Amortization  of 
capitalized  software  development  for  the  years  ended  December  31,  2017,  2016  and  2015  was  $1,816,  $1,658  and  $1,526 
respectively.  As  of  December 31,  2017  the  estimated  amortization  expense  for  the  next  five  years  of  capitalized  software
development costs is as follows:

2,197
1,878
1,620
1,327
716
7,738

2018
2019
2020
2021
2022
Total

$

F-11

 
 
 
 
 
 
FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2017
(In thousands, except share and per share data)

Income Taxes

The  Company  accounts  for  income  taxes  using  the  liability  method,  whereby  deferred  tax  assets  and  liabilities  are 
determined based on differences between financial reporting and tax basis of assets and liabilities and are measured using the
enacted tax rates and laws that will be in effect when the differences are expected to be recovered or settled.  We report a liability 
for unrecognized tax benefits resulting from uncertain tax positions taken or expected to be taken in a tax return.  We recognize
interest and penalties, if any, related to unrecognized tax benefits in interest expense and operating expenses, respectively. 

On December 22, 2017, President Trump signed into law H.R. 1, “An Act to provide for reconciliation pursuant to titles 
II and V of the concurrent resolution on the budget for fiscal year 2018”. Please see Note 5 for further discussion on the impact 
of the U.S. Tax Act.

Net Income Per Share

The Company calculates net income per share in accordance with the FASB Accounting Standards Codification and the
Hierarchy of Generally Accepted Accounting Principles, Earnings per Share (the “ASC 260”).  Under the ASC 260, basic net 
income per share is computed by dividing net income available to common shareholders by the weighted-average number of 
common shares outstanding for the period. The Company's non-vested shares contain non-forfeitable rights to dividends and are 
therefore considered participating securities for purposes of computing net income per share pursuant to the two-class method. 
Net income allocated to participating securities was $700 in 2017, $212 in 2016 and $369 in 2015. Net losses are not allocated to
participating securities in periods in which the Company incurs a net loss. Diluted net income per share is computed by dividing 
net income available to common shareholders by the weighted-average number of common shares outstanding after considering 
the additional dilution from any dilutive non-participating securities. The Company's non-participating securities include options 
and performance shares.

Share-Based Payments

The Company’s general practice has been to make a single annual grant of share-based compensation to key employees
and to make other grants only in connection with new employment or promotions.  In addition, the Company makes annual grants 
to non-employee directors in conjunction with their annual election to our Board of Directors or at the time of their appointment 
to the Board of Directors.  For employees, the Company has granted stock options, non-vested shares and performance shares.  For 
non-employee directors, the Company has generally issued non-vested shares.

Stock options typically expire seven years from the grant date and vest ratably over a three-year period. The share-based 
compensation for stock options is recognized ratably over the requisite service period, or vesting period. The Company uses the
Black-Scholes option-pricing model to estimate the grant-date fair value of options granted.  The following table contains the 
weighted-average assumptions used to estimate the fair value of options granted.  These assumptions are subjective and changes
in these assumptions can materially affect the fair value estimate.

December 31,
2017

December 31,
2016

December 31,
2015

Expected dividend yield
Expected stock price volatility
Weighted average risk-free interest rate
Expected life of options (years)

1.3%
28.5%
2.0%
5.9

1.0%
28.9%
1.3%
5.8

1.0%
33.3%
1.6%
5.9

The fair value of non-vested shares issued were estimated using the closing market prices for the business day of the
grant. The share-based compensation for the non-vested shares is recognized ratably over the requisite service period or vesting 
period.

The fair value of the performance shares was estimated using a Monte Carlo simulation. The share-based compensation 
for performance shares are recognized ratably over the requisite service period, or vesting period.  The following table contains
the weighted-average assumptions used to estimate the fair value of performance shares granted.  These assumptions are subjective 
and changes in these assumptions can materially affect the fair value estimate.

F-12

 
 
 
 
 
 
FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2017
(In thousands, except share and per share data)

December 31,
2017

Year ended

December 31,
2016

December 31,
2015

Expected stock price volatility

Weighted average risk-free interest rate

24.7%

1.4%

22.3%

0.8%

23.5%

1.0%

Under the 2005 Employee Stock Purchase Plan (the “ESPP”), the Company is authorized to issue shares of Common 
Stock to eligible employees. These shares may be issued at a price equal to 90% of the lesser of the market value on the first day 
or the last day of each six-month purchase period. Common Stock purchases are paid for through periodic payroll deductions and/
or up to two large lump sum contributions.  The Company recognizes share-based compensation on the date of purchase based 
on the difference between the purchase date fair market value and the employee purchase price.

Recent Accounting Pronouncements

In January 2017, the FASB issued ASU No. 2017-04, Intangibles - Goodwill and Other (Topic 350): "Simplifying the 
Accounting for Goodwill Impairment." Under the current guidance for assessing goodwill for impairment, an entity can first assess
qualitative factors to determine whether a two-step goodwill impairment test is necessary. Under the new standard, a goodwill 
impairment loss will instead be measured at the amount by which a reporting unit's carrying amount exceeds its fair value, not to
exceed the carrying amount of goodwill, thus no longer requiring the two-step method. The guidance requires prospective adoption 
and will be effective for annual or interim goodwill impairment tests in fiscal years beginning after December 15, 2019. Early
adoption of this guidance is permitted for interim or annual goodwill impairment tests performed on testing dates after January 1, y
2017. We plan to adopt this guidance in January 2018 and we do not expect any impact to the consolidated financial statements.

In March 2016, the FASB issued guidance that changes the accounting for certain aspects of share-based payments to 
employees. The guidance requires the recognition of the income tax effects of awards in the income statement when the awards 
vest  or  are  settled,  thus  eliminating  additional  paid  in  capital  ("APIC")  pools. The  guidance  also  allows  for  the  employer  to
repurchase more of an employee’s shares for tax withholding purposes without triggering liability accounting. In addition, the 
guidance allows for, and we elected, to account for forfeitures as they occur rather than on an estimated basis. We adopted this
guidance in January 2017 and the elimination of APIC pools resulted in approximately $545 of income tax benefit during the full
year December 31, 2017. This guidance has been applied prospectively and no prior periods have been adjusted.

In February 2016, the FASB, issued ASU 2016-02, Leases, which introduces the recognition of lease assets and lease
liabilities by lessees for those leases classified as operating leases under previous guidance. The guidance will be effective for 
annual reporting periods beginning after December 15, 2018 and interim periods within those fiscal years with early adoption 
permitted. We are evaluating the impact of the future adoption of this standard on our consolidated financial statements.

In May 2014, the FASB issued guidance on revenue from contracts with customers that will supersede most current 
revenue  recognition  guidance,  including  industry-specific  guidance. The  underlying  principle  is  that  an  entity  will  recognize
revenue to depict the transfer of goods or services to customers at an amount that the entity expects to be entitled to in exchange
for those goods or services. The guidance provides a five-step analysis of transactions to determine when and how revenue is
recognized. Other major provisions include capitalization of certain contract costs, consideration of time value of money in the 
transaction price, and allowing estimates of variable consideration to be recognized before contingencies are resolved in certain
circumstances. The guidance also requires enhanced disclosures regarding the nature, amount, timing and uncertainty of revenue 
and cash flows arising from an entity’s contracts with customers. The guidance is effective for the interim and annual periods 
beginning on or after December 15, 2017. The guidance permits the use of either a full retrospective or modified retrospective
adoption approach with a cumulative effect adjustment recorded in either scenario as necessary upon transition.

As permitted by the guidance, we will implement the use of full retrospective presentation. While evaluating principal 
versus agent relationships under the new standard, we determined that we will transition certain revenue streams from an agent 
to principal relationship. This will cause these revenue streams and their associated costs to be recognized on a gross basis that 
have historically been recognized on a net basis, increasing revenue and expenses by approximately $66,000 for the year ended 
December 31, 2017 and $47,000 for the same period of 2016 with no impact on operating income. 

tt

F-13

 
 
 
 
FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2017
(In thousands, except share and per share data)

In addition, based on a review of our customer shipping arrangements, we currently believe the implementation of this
standard will change our revenue recognition policy from recognizing revenue upon shipment completion to recognizing revenue 
over  time  based  on  the  progress  toward  completion  of  shipments  in  transit  at  each  period  end.  While  the  timing  of  revenue
recognition will be accelerated, due to the short duration of our transit times and relatively low dollar value of individual shipments,
the anticipated impact on our consolidated financial position, revenue and results from operations is not expected to be significant.  

ff

2. 

Acquisitions, Goodwill and Other Long-Lived Assets

Acquisition of Towne

On March 9, 2015, the Company acquired CLP Towne Inc. (“Towne”) pursuant to the Agreement and Plan of Merger 
(the “Merger Agreement”) resulting in Towne becoming an indirect, wholly-owned subsidiary of the Company.   For the acquisition
of Towne, the Company paid $61,878 in net cash and assumed $59,544 in debt and capital leases.  With the exception of assumed 
capital  leases,  the  assumed  debt  was  immediately  paid  in  full  after  funding  of  the  acquisition.    Of  the  total  aggregate  cash
consideration paid, $16,500 was placed into an escrow account, with $2,000 of such amount being available to settle any shortfall 
in Towne’s net working capital, with $14,500 of such amount available for a period of time to settle certain possible claims against 
Towne’s common stockholders for indemnification. To the extent the escrow fund is insufficient, certain equity holders have agreed 
to indemnify Forward Air, subject to certain limitations set forth in the Merger Agreement, as a result of inaccuracies in or breaches 
of certain of Towne’s representations, warranties, covenants and agreements and other matters. During the second quarter of 2017, 
we received $2,525 from this escrow for reimbursement of various claims.  Approximately $1,621 was credited to operating leases
and other operating expenses to offset related costs incurred in previous periods. The remaining $904 was used to establish reserves 
for various pending claims.  Forward Air financed the Merger Agreement with a $125,000 2 year term loan available under the 
senior credit facility.

Towne was a full-service trucking provider offering time-sensitive less-than-truckload shipping, full truckload service,
an extensive cartage network, container freight stations and dedicated trucking. Towne’s LTL network provided scheduled deliveries 
to 61 service points. A fleet of approximately 525 independent contractor tractors provided the line-haul between those service
points.  The acquisition of Towne provided the Expedited LTL segment with opportunities to expand its service points and service 
offerings, such as pick up and delivery services.  Additional benefits of the acquisition included increased linehaul network shipping 
density and a significant increase to our owner-operator fleet, both of which are key to the profitability of Expedited LTL.

Effective with the acquisition of Towne, the Company immediately entered into a restructuring plan to remove duplicate 
costs, primarily in the form of, but not limited to salaries, wages and benefits and facility leases.  As a result of these plans, during 
the year ended December 31, 2015, the Company recognized expense of $2,624 and $11,722 for severance obligations and reserves 
for idle facilities, respectively.  The expenses associated with the severance obligations and idle facilities were recognized in the
salaries, wages and benefits and operating lease line items, respectively.  The Company also incurred expense of $9,197 for various 
other integration and transaction related costs which were largely included in other operating expenses during 2015.

aa

CST Acquisitions

As part of the Company's strategy to expand its Intermodal operations, in May 2017, we acquired certain assets 
of Atlantic Trucking Company, Inc., Heavy Duty Equipment Leasing, LLC, Atlantic Logistics, LLC and Transportation Holdings, 
Inc. (together referred to as “Atlantic” in this note) for $22,500 and a potential earnout of $1,000.  The acquisition was funded by 
a combination of cash on hand and funds from our revolving credit facility.  Atlantic was a privately held provider of intermodal,
drayage and related services headquartered in Charleston, South Carolina. It also has terminal operations in Atlanta, Charlotte, 
Houston, Jacksonville, Memphis, Nashville, Norfolk and Savannah. These locations allow Intermodal to significantly expand its
footprint in the southeastern region. In October 2017, we also acquired certain assets of Kansas City Logistics, LLC ("KCL") for 
$640 and a potential earnout of $100. KCL provides CST with an expanded footprint in the Kansas and Missouri markets. During 
the year ended December 31, 2016, Atlantic generated approximately $62,300 in revenue.  In January 2016, the Company also 
acquired certain assets of Ace Cargo, LLC ("Ace") for $1,700,  and in August 2016, we acquired certain assets of Triumph Transport, 
Inc. and Triumph Repair Service, Inc. (together referred to as “Triumph”) for $10,100 and an earnout of $1,250 paid in September 
2017.  These acquisitions provided an opportunity for our Intermodal operations to expand into additional Midwest markets. The 
assets, liabilities, and operating results of these collective acquisitions have been included in the Company's consolidated financial
statements from their dates of acquisition and have been included in the Intermodal reportable segment.  

F-14

 
  
 
 
 
 
FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2017
(In thousands, except share and per share data)

Allocations of Purchase Prices

The following table presents the allocations of the previously discussed purchase prices to the assets acquired and liabilities

assumed based on their estimated fair values and resulting residual goodwill (in thousands):

Towne

Ace & 
Triumph

Atlantic

KCL

March 9, 
2015

January & 
August 2016 May 7, 2017

October 22, 
2017

Tangible assets:

Accounts receivable
Prepaid expenses and other current assets
Property and equipment

$

Other assets

Total tangible assets

Intangible assets:

Non-compete agreements

Customer relationships

Goodwill

Total intangible assets

Total assets acquired

Liabilities assumed:

Current liabilities

Other liabilities

Debt and capital lease obligations

Deferred income taxes

Total liabilities assumed

Net assets acquired

24,068 $
2,916
2,095

614
29,693

— $
—
1,294

—
1,294

— $
—
1,821

—
1,821

—

66,000

59,666

125,666

155,359

28,920

3,886

59,544

1,131

93,481

139

5,335

6,282

11,756

13,050

—

1,250

—

—

1,250

1,150

13,400

6,719

21,269

23,090

590

—

—

—

590

$

61,878 $

11,800 $

22,500 $

—
—
223

—
223

6

234

277

517

740

100

—

—

—

100

640

The acquired definite-live intangible assets have the following useful lives:

Towne

Customer relationships

20 years

Non-competes

-

Useful Lives

Ace & 
Triumph

15 years

5 years

Atlantic

15 years

5 years

KCL

15 years

2 years

The fair value of the non-compete agreements and customer relationships assets were estimated using an income approach 
(level 3). Under this method, an intangible asset's fair value is equal to the present value of the incremental after-tax cash flows 
(excess earnings) attributable solely to the intangible asset over its remaining useful life. To estimate fair value, the Company used 
cash flows discounted at rates considered appropriate given the inherent risks associated with each type of asset. The Company 
believed the level and timing of cash flows appropriately reflected market participant assumptions. Cash flows were assumed to 
extend through the remaining economic useful life of each class of intangible asset.

aa

Goodwill

The Company conducted its annual impairment assessments and tests of goodwill for each reporting unit as of June 30,
2017.  The first step of the goodwill impairment test is the Company's assessment of qualitative factors to determine whether it is
more likely than not that the fair value of a reporting unit is less than the reporting unit's carrying amount, including goodwill.  

F-15

 
 
 
FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2017
(In thousands, except share and per share data)

When  performing  the  qualitative  assessment,  the  Company  considers  the  impact  of  factors  including,  but  not  limited  to, 
macroeconomic and industry conditions, overall financial performance of each reporting unit, litigation and new legislation.  If 
based on the qualitative assessments, the Company believes it more likely than not that the fair value of a reporting unit is less
than the reporting unit's carrying amount, or periodically as deemed appropriate by management, the Company will prepare an 
estimation of the respective reporting unit's fair value utilizing a quantitative approach.  If a quantitative fair value estimation is
required, the Company estimates the fair value of the applicable reporting units, using a combination of discounted projected cash 
flows and market valuations for comparable companies as of the valuation date.  The Company's inputs into the fair value estimates 
for goodwill are classified within level 3 of the fair value hierarchy as defined in the FASB Accounting Standards Codification
and the Hierarchy of Generally Accepted Accounting Principles (“the FASB Codification”). If the estimation of fair value indicates 
the impairment potentially exists, the Company will then measure the amount of the impairment, if any.  Goodwill impairment 
exists when the estimated implied fair value of goodwill is less than its carrying value.  Changes in strategy or market conditions
could significantly impact these fair value estimates and require adjustments to recorded asset balances.

aa

aa

The Company conducted its annual impairment assessments and tests of goodwill for each reporting unit as of June 30,
2017  and  no  impairment  charges  were  required.  Further,  due  to Total  Quality,  Inc.  ("TQI")  performance  falling  short  of  the 
projections  used  in  our  June  2017  impairment  assessment,  the  Company  believed  there  were  indicators  of  impairment  as  of 
December 31, 2017. Therefore, the Company performed an additional impairment assessment and determined TQI's goodwill was 
not impaired as of December 31, 2017.

In 2016, due to the financial performance of the TQI reporting unit falling notably short of previous projections the 
Company reduced TQI's projected cash flows and as a result the estimate of TQI's fair value no longer exceeded the respective 
carrying value.  Consequently, the Company recorded a goodwill impairment charge of $25,686 for the TQI reporting unit during
the year ended December 31, 2016. 

The following is a summary of the changes in goodwill for the year ended December 31, 2017. Approximately 

$112,527 of goodwill is deductible for tax purposes.

Expedited LTL

Truckload Premium

Pool Distribution

Intermodal

Total

Accumulated

Accumulated

Accumulated

Accumulated

Goodwill

Impairment

Goodwill

Impairment

Goodwill

Impairment

Goodwill

Impairment

Net

Ending balance,
December 31, 2016

Atlantic & KCL
Acquisitions

Ending balance,
December 31, 2017

$

$

$

97,593 $

— $

45,164 $

(25,686) $

12,359 $

(6,953) $

62,198 $

— $184,675

— $

— $

— $

— $

— $

— $

6,996 $

— $ 6,996

97,593 $

— $

45,164 $

(25,686) $

12,359 $

(6,953) $

69,194 $

— $191,671

Other Acquired Intangibles

Through acquisitions, the Company acquired customer relationships, non-compete agreements and trade names having
weighted-average useful lives of 15.9, 5.2 and 4.0 years, respectively.  Amortization expense on acquired customer relationships,
non-compete agreements and trade names for each of the years ended December 31, 2017, 2016 and 2015 was $10,193, $10,122
and $10,905, respectively.

As of December 31, 2017, definite-lived intangible assets are comprised of the following:

Acquired 
Intangibles

Accumulated 
Amortization

Accumulated
Impairment

Net Acquired
Intangibles

Customer relationships
Non-compete agreements

Trade name
Total

$

$

193,209
4,566

1,500
199,275

$

$

66,986
3,074

1,467
71,527

$

$

16,501
—

—
16,501

$

$

109,722
1,492

33
111,247

As of December 31, 2016, definite-lived intangible assets are comprised of the following:

F-16

 
 
 
 
 
FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2017
(In thousands, except share and per share data)

Acquired 
Intangibles

Accumulated 
Amortization

Accumulated
Impairment

Net Acquired
Intangibles

Customer relationships
Non-compete agreements

Trade name
Total

$

$

179,575
3,410

1,500
184,485

$

$

57,390
2,677

1,267
61,334

$

$

16,501
—

—
16,501

$

$

105,684
733

233
106,650

The estimated amortization expense for the next five years on definite-lived intangible assets as of December 31, 2017

is as follows:

2018

2019

2020

2021

2022

Customer relationships
Non-compete agreements
Trade name

$

8,399
464
33

$

8,319
289
—

$

8,319
259
—

$

8,177
246
—

$

7,976
78
—

Total

$

8,896

$

8,608

$

8,578

$

8,423

$

8,054

Additionally, the Company reviews its long-lived assets for impairment whenever events or changes in circumstances 
indicate the carrying amount may not be recoverable. Impairment is recognized on assets classified as held and used when the
sum of undiscounted estimated cash flows expected to result from the use of the asset is less than the carrying value. If such 
measurement indicates a possible impairment, the estimated fair value of the asset is compared to its net book value to measure
the impairment charge, if any.  In conjunction with the June 30, 2016  TQI goodwill impairment assessment the Company determined 
there were indicators that TQI's customer relationship and non-compete intangible assets  were impaired, as the undiscounted cash
flows associated with the applicable assets no longer exceeded the related assets' net book values.  The Company estimated the 
fair value of the customer relationship and non-compete assets using an income approach (level 3).  Under this method, an intangible
asset's fair value is equal to the present value of the incremental after-tax cash flows (excess earnings) attributable solely to the 
intangible asset over its remaining useful life. To estimate fair value, the Company used cash flows discounted at rates considered 
appropriate given the inherent risks associated with each type of asset. The Company believed the level and timing of cash flows
appropriately reflected market participant assumptions.  As a result of these estimates the Company recorded an impairment charge 
of $16,501 related to TQI customer relationships during the year ended December 31, 2016.  The Company incurred no such
impairment charge during the year ended December 31, 2017.

r

3. 

Debt and Capital Lease Obligations

Credit Facilities

On September 29, 2017, the Company entered into a five-year senior unsecured revolving credit facility (the “Facility”)
with a maximum aggregate principal amount of $150,000, with a sublimit of $30,000 for letters of credit and a sublimit of $30,000
for swing line loans. The Facility may be increased by up to $100,000 to a maximum aggregate principal amount of $250,000
pursuant to the terms of the credit agreement, subject to the lenders’ agreement to increase their commitments or the addition of 
new lenders extending such commitments. Such increases to the Facility may be in the form of additional revolving credit loans,
term loans or a combination thereof, and are contingent upon there being no events of default under the Facility and satisfaction 
of other conditions precedent and are subject to the other limitations set forth in the credit agreement. 

The Facility is scheduled to mature in September 2022. The proceeds were used to refinance existing indebtedness of 
the Company and may also be used for working capital, capital expenditures and other general corporate purposes. The Facility 
refinanced the Company’s obligations for its unsecured credit facility under the credit agreement dated as of February 4, 2015, as
amended, which was terminated as of the date of the new Facility. 

Unless the Company elects otherwise under the credit agreement, interest on borrowings under the Facility is based on 
the highest of (a) the federal funds rate (not less than 0%) plus 0.5%, (b) the administrative agent's prime rate and (c) the LIBOR 
Rate  plus  1.0%,  in  each  case  plus  a  margin  that  can  range  from  0.3%  to  0.8%  with  respect  to  the  Facility  depending  on  the

F-17

 
 
 
 
FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2017
(In thousands, except share and per share data)

Company’s ratio of consolidated funded indebtedness to earnings before interest, taxes, depreciation and amortization, as set forth 
in the credit agreement. Payments of interest for each loan that is based on the LIBOR Rate are due in arrears on the last day of 
the interest period applicable to such loan (with interest periods of one, two or three months being available, at the Company’s
option).  Payments of interest on loans that are not based on the LIBOR Rate are due on the last day of each quarter ended March 
31, June 30, September 30 and December 31 of each year. All unpaid amounts of principal and interest are due at maturity. As of
December 31, 2017, the Company had $40,500 in borrowings outstanding under the revolving credit facility, $7,932 utilized for 
outstanding letters of credit and $101,568 of available borrowing capacity under the revolving credit facility. The interest rate on
the outstanding borrowings under the facility was 2.9% at December 31, 2017. 

aa

ff

The Facility contains customary events of default including, among other things, payment defaults, breach of covenants, 
cross acceleration to material indebtedness, bankruptcy-related defaults, material judgment defaults, and the occurrence of certain 
change of control events.  The occurrence of an event of default may result in, among other things, the termination of the Facilities, 
acceleration of repayment obligations and the exercise of remedies by the lenders with respect to the Company and its subsidiaries 
that are party to the Facility.  The Facility also contains financial covenants and other covenants that, among other things, restrict 
the  ability  of  the  Company  and  its  subsidiaries,  without  the  approval  of  the  required  lenders,  to  engage  in  certain  mergers, 
consolidations, asset sales, dividends and stock repurchases, investments, and other transactions or to incur liens or indebtedness 
in excess of agreed thresholds, as set forth in the credit agreement.

dd

rr

The  Facility  replaced  the  Company's  previously  existing  unsecured  credit  facility,  which  had  a  maximum  aggregate 
principal amount of $275,000, including a revolving credit facility of $150,000 and a term loan facility of $125,000. The previous
revolving credit facility was scheduled to expire in February 2020. 

Capital Leases

Primarily through acquisitions, the Company assumed several equipment leases that met the criteria for classification as

a capital lease.  The leased equipment is being amortized over the shorter of the lease term or useful life.

Property and equipment include the following amounts for assets under capital leases:

Equipment
Accumulated amortization

December 31,
2017

December 31,
2016

$

$

635
(413)
222

$

$

635
(307)
328

Amortization of assets under capital leases is included in depreciation and amortization expense.

Future minimum payments, by year and in the aggregate, under non-cancelable capital leases with initial or remaining

terms of one year or more consist of the following at December 31, 2017:

2018
2019
2020
2021
2022
Thereafter
Total
Less amounts representing interest
Present value of net minimum lease payments
(including current portion of $359)

$

$

391
325
60
—
—
—
776
52

724

F-18

 
 
 
 
FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2017
(In thousands, except share and per share data)

Interest Payments

Interest payments during 2017, 2016 and 2015 were $1,193, $1,770 and $2,017, respectively.  No interest was capitalized 

during the years ended December 31, 2017, 2016 and 2015.

4. 

Shareholders' Equity, Stock Options and Net Income per Share

Preferred Stock

There are 5,000,000 shares of preferred stock with a par value of $0.01 authorized, but no shares have been issued to 

date. 

Cash Dividends

During each quarter of 2017 and the fourth quarter of 2016, the Company’s Board of Directors declared a cash dividend 
of $0.15 per share of Common Stock.   During the first, second and third quarters of 2016 and each quarter of 2015, the Company's
Board of Directors declared a cash dividend of $0.12 per share of Common Stock.  On February 6, 2018, the Company’s Board 
of Directors declared a $0.15 per share dividend that will be paid in the first quarter of 2018. The Company expects to continue 
to pay regular quarterly cash dividends, though each subsequent quarterly dividend is subject to review and approval by the Board aa
of Directors.

Repurchase of Common Stock

 On July 21, 2016, our Board of Directors approved a stock repurchase plan that authorized the repurchase of up to
3,000,000 shares of the Company's Common Stock. Under the 2016 repurchase plan, during the year ended December 31, 2017, 
we repurchased 947,819 shares of Common Stock for $48,983, or $51.68 per share.  As of December 31, 2017, 1,818,665 shares 
remain that may be repurchased. 

Share-Based Compensation

The Company had previously reserved for issuance 4,500,000 common shares under the 1999 Stock Option and Incentive
Plan (the “1999 Plan”). In May 2008, with the approval of shareholders, the Company amended and restated the 1999 Stock Option 
and Incentive Plan (the “1999 Amended Plan”) to reserve for issuance an additional 3,000,000 common shares, increasing the
total number of reserved common shares under the 1999 Amended Plan to 7,500,000.  Options issued under these plans have seven
to ten-year terms and vested over a one to five year period.

In May 2016, with the approval of shareholders, the Company adopted the 2016 Omnibus Incentive Compensation Plan 
(the “Omnibus Plan”) to reserve for issuance 2,000,000 common shares. With the adoption of the Omnibus Plan, no further awards 
will be issued under the 1999 Amended Plan. As of December 31, 2017, there were approximately 1,691,567 shares remaining 
available for grant under the Omnibus Plan.

Employee Activity - Options

The following tables summarize the Company’s employee stock option activity and related information for the years 

ended December 31, 2017, 2016 and 2015:

F-19

 
 
 
 
   
FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2017
(In thousands, except share and per share data)

2017

2016

2015

Weighted-

Average
Exercise
Price

Options
(000)

Weighted-

Average
Exercise
Price

Options
(000)

Weighted-

Average
Exercise
Price

Options
(000)

Outstanding at beginning of year
Granted
Exercised
Forfeited
Outstanding at end of year
Exercisable at end of year
Weighted-average fair value of
options granted during the year
Aggregate intrinsic value for
options exercised
Average aggregate intrinsic value
for options outstanding
Average aggregate intrinsic value
for exercisable options

$

$

$

$

$

$
$

564
128
(206)
(46)
440
226

13

3,569

3,387

2,259

41
48
35
46
45
42

$

$

$

$
$

786
137
(346)
(13)
564
331

12

7,803

32
44
24
35
41
37

$

$

$

$
$

1,363
96
(659)
(14)
786
586

15

16,191

28
50
26
29
32
28

Range of
Exercise
Price

Number
Outstanding
(000)

36.55 -

41.32 -

45.34 -

50.71 -

57.18 -

$ 36.55 -

37.14

44.90

48.32

53.73

57.18

57.18

83

159

123

70

5

440

Weighted-
Average
Remaining
Contractual Life
1.6

Outstanding
Weighted-
Average
Exercise
Price

Number
Exercisable
(000)

4.4

6.0

4.3

7.0

3.5

$

36.85

43.29

47.73

51.03

57.18

44.70

Exercisable
Weighted-
Average
Exercise
Price

36.85

43.07

46.44

50.81

—

83

90

10

43

—

226

$

42.39

December 31,
2017

Year ended
December 31,
2016

December 31,
2015

Shared-based compensation for options
Tax benefit for option compensation

Unrecognized compensation cost for options
Weighted average period over which unrecognized
compensation will be recognized (years)

$
$

$

$
$

1,313
466

1,647

1.8

Employee Activity – Non-vested shares

1,473
546

$
$

1,386
542

Non-vested  share  grants  to  employees  vest  ratably  over  a  three-year  period.    The  following  tables  summarize  the 

Company's employee non-vested share activity and related information:

F-20

FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2017
(In thousands, except share and per share data)

2017

Year ended

2016

2015

Non-vested
Shares
(000)

Weighted-
Average
Grant Date
Fair Value

Non-vested
Shares
(000)

Weighted-
Average
Grant Date
Fair Value

Non-vested
Shares
(000)

Weighted-
Average
Grant Date
Fair Value

Outstanding and non-vested at
beginning of year
Granted

Vested
Forfeited
Outstanding and non-vested at
end of year

Aggregate grant date fair
value

Total fair value of shares
vested during the year

$

222
126

(105)
(16)

227

$

45
48

45
47

47

$

191
134
(94)
(9)

222

$

46
44

44
45

45

$

190
100
(93)
(6)

191

$

40
51

39
45

46

$

$

10,618

5,040

$

$

10,108

4,064

$

$

8,773

4,694

December 31,
2017

Year ended
December 31,
2016

December 31,
2015

Shared-based compensation for non-vested shares

Tax benefit for non-vested share compensation

Unrecognized compensation cost for non-vested shares

Weighted average period over which unrecognized
compensation will be recognized (years)

$

$

$

$

$

5,045

1,791

6,137

1.7

Employee Activity – Performance shares

4,614

1,712

$

$

4,070

1,591

In 2017, 2016 and 2015, the Company granted performance shares to key employees.  Under the terms of the performance 
share agreements, on the third anniversary of the grant date, the Company will issue to the employees a calculated number of 
common stock shares based on the three year performance of the Company's total shareholder return as compared to the total 
shareholder return of a selected peer group.  No shares may be issued if the Company total shareholder return outperforms 25%
or less of the peer group, but the number of shares issued may be doubled if the Company total shareholder return performs better 
than 90% of the peer group.  

The following tables summarize the Company's employee performance share activity, assuming median share awards, 

and related information:

F-21

 
 
FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2017
(In thousands, except share and per share data)

2017

2016

2015

Non-vested
Shares
(000)

Weighted-
Average
Grant Date
Fair Value

Non-vested
Shares
(000)

Weighted-
Average
Grant Date
Fair Value

Non-vested
Shares
(000)

Weighted-
Average
Grant Date
Fair Value

Outstanding and non-vested at
beginning of year
Granted

Additional shares awarded
based on performance

Vested
Forfeited

Outstanding and non-vested at
end of year

$

80
27

—

—
(38)

69

$

55
56

—

—
51

58

$

77
29

7
(33)
—

80

$

52
49

40

40
—

55

$

74
27

—
(24)
—

77

$

44
67

—

45
—

52

Aggregate grant date fair value

$

3,980

$

4,373

$

4,016

December 31,
2017

Year ended
December 31,
2016

December 31,
2015

Shared-based compensation for performance shares $

Tax benefit for performance share compensation

Unrecognized compensation cost for performance
shares

$

$

Weighted average period over which unrecognized
compensation will be recognized (years)

$

$

1,045

371

1,383

1.7

Employee Activity – Employee Stock Purchase Plan

1,447

537

$

$

1,308

512

Under the ESPP, at December 31, 2017, the Company is authorized to issue up to a remaining 371,859 shares of Common
Stock to employees of the Company. For the years ended December 31, 2017, 2016 and 2015, participants under the ESPP purchased 
9,954, 11,174, and 10,805 shares, respectively, at an average price of $46.01, $39.50, and $41.55 per share, respectively. The
weighted-average fair value of each purchase right under the ESPP granted for the years ended December 31, 2017, 2016 and 
2015, which is equal to the discount from the market value of the Common Stock at the end of each six month purchase period, 
was $9.26, $6.46, and $5.82 per share, respectively. Share-based compensation expense of $92, $72, and $61 was recognized in 
salaries, wages and employee benefits, during the years ended December 31, 2017, 2016 and 2015, respectively.

Non-employee Directors – Non-vested shares

In May 2006, the Company’s shareholders approved the Company’s 2006 Non-Employee Director Stock Plan (the “2006 
Plan”).  The Company’s shareholders then approved the Company’s Amended and Restated Non-Employee Director Stock Plan
(the “Amended Plan”) on May 22, 2007.  The Amended Plan was then further amended and restated on December 17, 2008.  Under 
the Amended  Plan,  on  the  first  business  day  after  each Annual  Meeting  of  Shareholders,  each  non-employee  director  will 
automatically be granted an award (the “Annual Grant”), in such form and size as the Board determines from year to year.  Unless
otherwise determined by the Board, Annual Grants will become vested and nonforfeitable one year after the date of grant so long
as the non-employee director’s service with the Company does not earlier terminate.  Each director may elect to defer receipt of 
the shares under a non-vested share award until the director terminates service on the Board of Directors.  If a director elects to 
defer receipt, the Company will issue deferred stock units to the director, which do not represent actual ownership in shares and 
the director will not have voting rights or other incidents of ownership until the shares are issued.  However, the Company will

aa

F-22

 
 
FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2017
(In thousands, except share and per share data)

credit the director with dividend equivalent payments in the form of additional deferred stock units for each cash dividend payment 
made by the Company.

yy

In May 2016, with the approval of shareholders, the Company further amended the Amended Plan to reserve for issuance
an additional 160,000 common shares, increasing the total number of reserved common shares under the Amended Plan to 360,000.
As of December 31, 2017, there were approximately 148,019 shares remaining available for grant. 

The following tables summarize the Company's non-employee non-vested share activity and related information:

2017

Year ended
2016

2015

Non-vested
Shares and Weighted-
Average
Deferred

Non-vested
Shares and Weighted-
Average
Deferred

Non-vested
Shares and Weighted-
Average
Deferred

Stock Units Grant Date

Stock Units Grant Date

Stock Units Grant Date

(000)

Fair Value

(000)

Fair Value

(000)

Fair Value

Outstanding and non-vested at
beginning of year

Granted

Vested

Forfeited

Outstanding and non-vested at
end of year

Aggregate grant date fair value

Total fair value of shares vested
during the year

$

$

$

16

14

(16)

(3)

11

$

742

809

44

52

44

49

52

$

$

15

$

16
(15)
—

16

$

688

639

51

44

51

—

44

$

$

15

$

14
(14)
—

15

740

727

$

44

51

43

—

51

December 31,
2017

Year ended
December 31,
2016

December 31,
2015

Shared-based compensation for non-vested shares

Tax benefit for non-vested share compensation

Unrecognized compensation cost for non-vested shares

Weighted average period over which unrecognized
compensation will be recognized (years)

$

$

$

$

$

608

216

215

0.4

728

263

$

$

661

259

F-23

 
 
 
FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2017
(In thousands, except share and per share data)

Net Income per Share

The following table sets forth the computation of net income per basic and diluted share:

Numerator:
Net income and comprehensive income
Income allocated to participating securities
Numerator for basic and diluted income per share - net
income

$

$

87,321
(700)

$

27,670
(212)

55,575
(369)

86,621

27,458

55,206

Denominator:
Denominator for basic net income per share - weighted-
average shares (in thousands)
Effect of dilutive stock options (in thousands)

Effect of dilutive performance shares (in thousands)

Denominator for diluted net income per share -
adjusted weighted-average shares (in thousands)
Basic net income per share
Diluted net income per share

29,867
64

33

29,964
2.90
2.89

$
$

30,283
130

31

30,444
0.91
0.90

$
$

30,728
277

35

31,040
1.80
1.78

$
$

The number of instruments that could potentially dilute net income per basic share in the future, but that were not included 
in the computation of net income per diluted share because to do so would have been anti-dilutive for the periods presented, are 
as follows:

Anti-dilutive stock options (in thousands)

Anti-dilutive performance shares (in thousands)

Total anti-dilutive shares (in thousands)

2017

2016

2015

172

—

172

310

—

310

184

24

208

5. 

Income Taxes

Tax Reform

On December 22, 2017, President Trump signed into law H.R. 1, “An Act to provide for reconciliation pursuant to titles 
II and V of the concurrent resolution on the budget for fiscal year 2018” (this legislation was formerly called the “Tax Cuts and 
Jobs Act” and is referred to herein as the “U.S. Tax Act”). The U.S. Tax Act provides for significant changes in the U.S. Internal
Revenue Code of 1986, as amended. The U.S. Tax Act contains provisions with separate effective dates but is generally effective
for taxable years beginning after December 31, 2017.

aa
rr

Beginning on January 1, 2018, the U.S. Tax Act lowers the U.S. corporate income tax rate from 35% to 21% on our U.S.
earnings from that date and beyond. The revaluation of our U.S. deferred tax assets and liabilities to the 21% corporate tax rate aa
reduced our net U.S. deferred income tax liability by approximately $15,901 which is reflected as a reduction in our income tax
expense in our results for the quarter and year ended December 31, 2017.

The ultimate impact of the U.S. Tax Act on our reported results in 2018 may differ from the estimates provided herein,
possibly materially, due to, among other things, changes in interpretations and assumptions we have made, guidance that may be
issued, and other actions we may take as a result of the U.S. Tax Act different from that presently contemplated. On December 
22, 2017, the SEC staff issued SAB 118 that allows us to record provisional amounts during a measurement period not to extend 
beyond one year of the enactment date. We currently are analyzing the 2017 Tax Act, and in certain areas, have made reasonable 

F-24

 
 
 
 
 
 
FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2017
(In thousands, except share and per share data)

estimates of the effects on our consolidated financial statements and tax disclosures, including the changes to our existing deferred 
tax balances.

Income Taxes

The provision for income taxes consists of the following:

Current:
Federal
State

Deferred:
Federal

State

2017

2016

2015

$

$

28,556
4,043
32,599

$

24,139
3,052
27,191

(12,011)

(457)

(12,468)

3,256

269

3,525

$

20,131

$

30,716

$

8,319
1,242
9,561

12,477

2,054

14,531

24,092

The tax benefit associated with the exercise of stock options and the vesting of non-vested shares recorded to additional 
paid in capital during the years ended December 31, 2016 and 2015 were $1,732 and $5,413, respectively, and are reflected as an
increase in additional paid-in capital in the accompanying consolidated statements of shareholders’ equity. For 2017, FASB guidance
required the recognition of the income tax effects of awards in the income statement when the awards vest or are settled thus
eliminating additional paid in capital ("APIC") pools.

The historical income tax expense differs from the amounts computed by applying the federal statutory rate of 35.0% 

to income before income taxes as follows:

Tax expense at the statutory rate
State income taxes, net of federal benefit
Non-deductible transaction costs
Share based compensation
Incentive stock options
Other permanent differences
TQI goodwill impairment
Deferred tax asset valuation allowance
Federal qualified property deductions
Federal income tax credits
Non-taxable acquisitions
Rate impact on deferred tax liabilities
Other

2017

2016

2015

$

$

37,608
2,339
—
(366)
32
252
—
78
(2,075)
(58)
(568)
(15,901)
(1,210)
20,131

$

$

20,435
2,229
—
—
(88)
474
8,990
(2)
(1,311)
—
—
—
(11)
30,716

$

$

27,883
2,178
394
—
(120)
216
—
(11)
(6,066)
(732)
—
—
350
24,092

Deferred income taxes reflect the net tax effects of temporary differences between the carrying amounts of assets and 
liabilities for financial reporting purposes and the amounts used for income tax purposes. Significant components of the Company’snn
deferred tax liabilities and assets are as follows:

F-25

 
 
 
 
 
 
 
 
 
 
 
FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2017
(In thousands, except share and per share data)

December 31,
2017

December 31,
2016

Deferred tax assets:
Accrued expenses
Allowance for doubtful accounts

Share-based compensation
Accruals for income tax contingencies
Net operating loss carryforwards
Total deferred tax assets
Valuation allowance
Total deferred tax assets, net of valuation allowance

Deferred tax liabilities:
Tax over book depreciation
Intangible assets

Prepaid expenses deductible when paid

Goodwill

Total deferred tax liabilities

Net deferred tax liabilities

$

$

7,905
777

3,002
251
4,733
16,668
(360)
16,308

19,402
11,108
3,460

11,741

45,711
(29,403) $

$

9,647
662

5,005
252
10,231
25,797
(282)
25,515

29,416
17,588

4,862

15,520

67,386
(41,871)

Total income tax payments, net of refunds, during fiscal years 2017, 2016 and 2015 were $36,110, $10,628 and $25,264,

respectively.

As  a  result  of  the Towne  acquisition  the  Company  has  approximately  $18,586,  $27,050  and  $36,034  of  federal  net 
operating losses as of December 31, 2017, 2016 and 2015 respectively, that will expire between 2020 and 2030.  The Company 
expects to be able to fully utilize these federal net operating losses before they expire.

At December 31, 2017 and  2016, the Company had state net operating loss carryforwards of $18,126 and $18,155, 
respectively, that will expire between 2017 and 2030.  Also, the use of these state net operating losses is limited to the future uu
taxable income of separate legal entities. Based on expectations of future taxable income, management believes that it is more
likely than not that the results of operations for certain separate legal entities will not generate sufficient taxable income to realize
portions of these net operating loss benefits for state loss carryforwards.  As a result, a valuation allowance has been provided for 
the state loss carryforwards for these specific legal entities. The valuation allowance on these state loss carryforwards increased  
$78 during 2017, but the valuation allowance decreased $2 during 2016.

Income Tax Contingencies

The Company, or one of its subsidiaries, files income tax returns in the U.S. federal jurisdiction, various states and Canada.
With a few exceptions, the Company is no longer subject to U.S. federal, state and local, or Canadian examinations by tax authorities 
for years before 2012.

A reconciliation of the beginning and ending amount of unrecognized tax benefit is as follows:

F-26

 
 
 
 
 
 
FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2017
(In thousands, except share and per share data)

Liability for

Unrecognized Tax

Benefits

Balance at December 31, 2014
Reductions for settlement with state taxing authorities
Additions for tax positions of current year
Balance at December 31, 2015
Reductions for settlement with state taxing authorities

Additions for tax positions of current year
$
Balance at December 31, 2016
Reductions for settlement with state taxing authorities $
$
Additions for tax positions of prior years
$
Additions for tax positions of current year

771
(64)
66
773
(247)
56
582
(14)
400
366

Balance at December 31, 2017

$

1,334

Included in the liability for unrecognized tax benefits at December 31, 2017 and December 31, 2016 are tax positions of 
$1,334 and $582, respectively, which represents tax positions where the realization of the ultimate benefit is uncertain and the 
disallowance of which would affect the Company’s annual effective income tax rate. 

Included in the liability for unrecognized tax benefits at December 31, 2017 and December 31, 2016, are accrued penalties
of $105 and $103, respectively.  The liability for unrecognized tax benefits at December 31, 2017 and December 31, 2016 also 
included accrued interest of $201 and $184, respectively.  

6. 

Operating Leases

The Company leases certain facilities under noncancellable operating leases that expire in various years through 2025.
Certain leases may be renewed for periods varying from one to ten years.  The Company has entered into or assumed through
acquisition  several  operating  leases  for  tractors,  straight  trucks  and  trailers  with  original  lease  terms  between  three  and  five
years.  These leases expire in various years through 2023 and may not be renewed beyond the original term. 

Sublease rental income, was $1,923, $1,517 and $1,611 in 2017, 2016 and 2015, respectively.  In 2018, the Company 
expects  to  receive  aggregate  future  minimum  rental  payments  under  noncancellable  subleases  of  approximately
$1,206.  Noncancellable subleases expire between 2018 and 2021.

Future minimum rental payments under noncancellable operating leases with initial or remaining terms in excess of one 

year consisted of the following at December 31, 2017:

2018
2019
2020
2021
2022
Thereafter
Total

$

$

42,051
34,693
22,393
11,282
4,948
2,281
117,648

7. 

Commitments and Contingencies

From time to time, the Company is party to ordinary, routine litigation incidental to and arising in the normal course of 
business.  The Company does not believe that any of these pending actions, individually or in the aggregate, will have a material 
adverse effect on its financial condition, results of operations or cash flows.

F-27

 
 
 
FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2017
(In thousands, except share and per share data)

The primary claims in the Company’s business relate to workers’ compensation, property damage, vehicle liability and 
employee medical benefits. Most of the Company’s insurance coverage provides for self-insurance levels with primary and excess
coverage which management believes is sufficient to adequately protect the Company from catastrophic claims. Such insurance
coverage above the applicable self-insurance levels continues to be an important part of the Company's risk management process.
In the opinion of management, adequate provision has been made for all incurred claims up to the self-insured limits, including
provision for estimated claims incurred but not reported.

The Company estimates its self-insurance loss exposure by evaluating the merits and circumstances surrounding individual 
known claims and by performing hindsight and actuarial analysis to determine an estimate of probable losses on claims incurred 
but not reported.  Such losses should be be realized immediately as the events underlying the claims have already occurred as of 
the balance sheet dates.

Because  of  the  uncertainty  of  the  ultimate  resolution  of  outstanding  claims,  as  well  as  uncertainty  regarding  claims 
incurred but not reported, it is possible that management’s provision for these losses could change materially in the near term. 
However, no estimate can currently be made of the range of additional loss that is at least reasonably possible.

As of December 31, 2017, the Company had commitments to purchase trailers and forklifts for approximately $29,607

during 2018. 

8. 

Employee Benefit Plan

The Company has a retirement savings plan (the “401(k) Plan”). The 401(k) Plan is a defined contribution plan whereby 
employees who have completed 90 days of service, a minimum of 1,000 hours of service and are age 21 or older are eligible to 
participate. The 401(k) Plan allows eligible employees to make contributions of 2.0% to 80.0% of their annual compensation.  For 
all periods presented, employer contributions were made at 25.0% of the employee’s contribution up to a maximum of 6.0% of 
total annual compensation, except where government limitations prohibit.

Employer contributions vest 20.0% after two years of service and continue vesting 20.0% per year until fully vested. The 
Company’s matching contributions expensed in 2017, 2016 and 2015 were approximately $1,441, $1,056 and $1,178, respectively.

9. 

Financial Instruments

Off Balance Sheet Risk

At December 31, 2017, the Company had letters of credit outstanding totaling $7,932.

Fair Value of Financial Instruments

The following methods and assumptions were used by the Company in estimating its fair value disclosures for financial

instruments:

Accounts receivable and accounts payable: The carrying amounts reported in the balance sheet for accounts receivable

and accounts payable approximate their fair value based on their short-term nature.

The Company’s revolving credit facility and term loan bear variable interest rates plus additional basis points based upon
covenants related to total indebtedness to earnings. As the term loan bears a variable interest rate and there have been no significant 
changes to our credit rating, the carrying value approximates fair value. Using interest rate quotes and discounted cash flows, the 
Company estimated the fair value of its outstanding capital lease obligations as follows:

December 31,
2017

December 31,
2016

Carrying 
Value

Fair 
Value

Carrying
Value

Fair
Value

Capital lease obligations $

724

$

744

$

1,072

$

1,139

F-28

 
 
 
 
 
 
 
 
 
 
 
 
FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2017
(In thousands, except share and per share data)

The Company's fair value estimates for the above financial instruments are classified within level 3 of the fair value 

hierarchy as defined in the FASB Codification.

10. 

Segment Reporting

The Company has four reportable segments based on information available to and used by the chief operating decision
maker.  Expedited LTL operates a comprehensive national network that provides expedited regional, inter-regional and national
LTL  services.  The  TLS  segment  provides  expedited  truckload  brokerage,  dedicated  fleet  services  and  high  security  and 
temperature-controlled logistics services.  The Intermodal segment primarily provides first- and last-mile high value intermodal
container drayage services both to and from seaports and railheads.   Pool Distribution provides high-frequency handling and 
distribution of time sensitive product to numerous destinations.

Except for certain insurance activity, the accounting policies of the segments are the same as those described in the
summary of significant accounting policies disclosed in Note 1.  For workers compensation and vehicle claims each segment is 
charged an insurance premium and is also charged a deductible that corresponds with the our corporate deductibles disclosed in
Note 1.  However, any losses beyond our deductibles and any loss development factors applied to our outstanding claims as a 
result of actuary analysis are not passed to the segments, but recorded at the corporate level within Eliminations and Other. 

Segment data includes intersegment revenues.  Costs of the corporate headquarters and shared services are allocated to
the segments based on usage. The expense associated with shared operating assets, such as trailers, are allocated between operating 
segments based on usage. However, the carrying value of the asset's basis are not allocated. The Company evaluates the performance
of its segments based on income from operations.  The Company’s business is conducted in the U.S. and Canada.

aa
aa

The following tables summarize segment information about results from operations and assets used by the chief operating
decision maker of the Company in making decisions regarding allocation of assets and resources as of and for the years ended 
December 31, 2017, 2016 and 2015.   

Year ended December 31, 2017

External revenues

Intersegment revenues

Depreciation and amortization

Share-based compensation expense

Interest expense

Income (loss) from operations

Total assets

Capital expenditures

Expedited 
LTL

Truckload 
Premium
Services

Pool
Distribution

Intermodal

Eliminations 
& Other

Consolidated

$

616,245

$

171,970

$

163,932

$

148,669

$

— $

1,100,816

3,534

22,103

6,776

3

88,142

629,091

36,650

7,350

6,328

378

2

3,248

65,829

33

289

6,773

387

—

6,378

55,970

1,068

238

5,848

562

48

12,673

147,773

514

(11,411)

3

—

1,156

(1,769)

(210,947)

—

—

41,055

8,103

1,209

108,672

687,716

38,265

F-29

 
 
 
 
 
 
FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2017
(In thousands, except share and per share data)

Year ended December 31, 2016

External revenues

Intersegment revenues

Depreciation and amortization

Share-based compensation expense

Impairment of goodwill and other
intangible assets

Interest expense

Income (loss) from operations

Total assets

Capital expenditures

Expedited 
LTL

Truckload 
Premium
Services

Pool
Distribution

Intermodal

Eliminations 
& Other

Consolidated

$

567,711

$

163,254

$

148,054

$

103,511

$

— $

982,530

3,067

21,919

7,209

1,018

6,441

332

—

42,442

1,687

83,518

632,698

37,501

3

(35,405)

53,695

1,828

607

5,975

334

—

—

3,633

50,271

2,637

160

3,876

459

—

83

10,956

129,714

220

(4,852)

(1)

—

—

(176)

(2,723)

(225,087)

—

—

38,210

8,334

42,442

1,597

59,979

641,291

42,186

Year ended December 31, 2015
External revenues
Intersegment revenues
Depreciation and amortization
Share-based compensation expense
Interest expense
Income (loss) from operations
Total assets
Capital expenditures

$

Expedited 
LTL
573,476
3,550
21,125
6,088
1,959
79,193
641,360
29,995

Truckload 
Premium
Services

$

152,251
1,080
6,206
840
5
13,288
89,312
5,972

Pool 
Distribution
128,826
$
1,169
6,003
300
—
3,820
46,970
3,983

Intermodal
103,977
$
315
3,773
258
83
11,949
118,081
545

Eliminations 
& Other

$

595
(6,114)
50
—
—
(26,478)
(195,791)
—

Consolidated
959,125
$
—
37,157
7,486
2,047
81,772
699,932
40,495

F-30

FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2017
(In thousands, except share and per share data)

11. 

Quarterly Results of Operations (Unaudited)

The following is a summary of the quarterly results of operations for the years ended December 31, 2017 and 2016: 

Operating revenue
Income from operations
Net income

Net income per share:
   Basic
   Diluted

Operating revenue

Income from operations

Net income

Net income per share:

  Basic

  Diluted

2017

March 31

June 30

September 30 December 31

246,982
23,189
14,243

267,518
29,809
19,550

280,201
26,898
18,155

306,116
28,776
35,374

$
$

$

$

0.47
0.47

$
$

0.65
0.64

$
$

2016

0.60
0.60

$
$

1.19
1.18

March 31

June 30

September 30 December 31

229,548

21,404

13,099

238,637
(14,348)
(10,066)

249,552

24,700

11,931

264,793

28,223

12,706

0.43

0.43

$

$

(0.33) $
(0.33) $

0.39

0.39

$

$

0.42

0.42

F-31

 
 
[THIS PAGE INTENTIONALLY LEFT BLANK] 

Forward Air Corporation
Schedule II — Valuation and Qualifying Accounts
(In thousands)

Year ended December 31, 2017
   Allowance for doubtful accounts
   Allowance for revenue adjustments (1)
   Income tax valuation

Year ended December 31, 2016
   Allowance for doubtful accounts
   Allowance for revenue adjustments (1)
   Income tax valuation

Year ended December 31, 2015
   Allowance for doubtful accounts
   Allowance for revenue adjustments (1)
   Income tax valuation

Col. B

Col. C

Col. D

Col. E

Balance at
Beginning
of Period

Charged to
Costs and
Expenses

Charged to
Other 
Accounts
Described

Deductions
-Described

Balance at
End of
Period

1,309
405
282
1,996

1,310
1,095
284
2,689

2,155
408
273
2,836

$

$

1,814
3,055
78
4,947

258
2,020
(2)
2,276

33
4,793
11
4,837

$

$

$

$

—
—
—
—

— $
—
—
—

— $
—
—
—

(2)(2)

(3)(3)

(2)(2)

(3)(3)

(2)(2)

(3)(3)

581
2,996
—
3,577

259
2,710
—
2,969

878
4,106
—
4,984

$

$

2,542
464
360
3,366

1,309
405
282
1,996

1,310
1,095
284
2,689

(1) Represents an allowance for adjustments to accounts receivable due to disputed rates, accessorial charges and other aspects
of previously billed shipments.

(2) Represents uncollectible accounts written off, net of recoveries

(3) Represents adjustments to billed accounts receivable

S-1

 
 
No.
3.1

Exhibit

EXHIBIT INDEX

Restated Charter of the registrant (incorporated herein by reference to Exhibit 3 to the registrant’s Current Report 
on Form 8-K filed with the Securities and Exchange Commission on May 28, 1999 (File No. 0-22490))

3.2

  Amended and Restated Bylaws of the registrant (incorporated herein by reference to Exhibit 3.1 to the registrant’s 

Current Report on Form 8-K filed with the Securities and Exchange Commission on July 31, 2017)

4.1

10.1

10.2

10.3

10.4
10.5

10.6

10.7

Form of Forward Air Corporation Common Stock Certificate (incorporated herein by reference to Exhibit 4.1 to 
the registrant’s Quarterly Report on Form 10-Q for the quarterly period ended September 30, 1998 filed with the 
Securities and Exchange Commission on November 16, 1998 (File No. 0-22490))

* Forward Air Corporation 2005 Employee Stock Purchase Plan (incorporated herein by reference to the registrant's 

Proxy Statement filed with the Securities and Exchange Commission on April 20, 2005 (File No. 0-22490))

  Air Carrier Certificate, effective August 28, 2003 (incorporated herein by reference to Exhibit 10.5 to the 

registrant's Annual Report on Form 10-K for the fiscal year ended December 31, 2003 filed with the Securities and 
Exchange Commission on March 11, 2004 (File No. 0-22490))

* Amendment to the Non-Employee Director Stock Plan (incorporated herein by reference to Exhibit 10.7 to the 

registrant's Annual Report on Form 10-K for the fiscal year ended December 31, 2003 filed with the Securities and 
Exchange Commission on March 11, 2004 (File No. 0-22490))
Form of Director Indemnification Agreement

* Employment Agreement dated October 30, 2007, between Forward Air Corporation and Bruce A. Campbell, 

including Attachment B, Restrictive Covenants Agreement entered into contemporaneously with and as part of the 
Employment Agreement (incorporated herein by reference to Exhibit 99.1 to the registrant's Current Report on 
Form 8-K filed with the Securities and Exchange Commission on October 31, 2007 (File No. 0-22490))

* Amendment dated December 30, 2008 to Employment Agreement dated October 30, 2007, between Forward Air 
Corporation and Bruce A. Campbell (incorporated herein by reference to Exhibit 10.9 to the registrant’s Annual 
Report on Form 10-K for the fiscal year ended December 31, 2008 filed with the Securities and Exchange 
Commission on February 26, 2009 (File No. 0-22490))

* Second Amendment dated February 24, 2009 to Employment Agreement dated October 30, 2007, between 
Forward Air Corporation and Bruce A. Campbell (incorporated herein by reference to Exhibit 10.10 to the 
registrant’s Annual Report on Form 10-K for the fiscal year ended December 31, 2008 filed with the Securities and 
Exchange Commission on February 26, 2009 (File No. 0-22490))

10.8

* Third Amendment dated December 15, 2010 to Employment Agreement dated October 30, 2007, between Forward 

Air Corporation and Bruce A. Campbell (incorporated herein by reference to Exhibit 10.10 to the registrant's 
Annual Report on Form 10-K for the fiscal year ended December 31, 2010 filed with the Securities and Exchange 
Commission on February 24, 2011 (File No. 0-22490))

10.9

* Form of Incentive Stock Option Agreement under the registrant's Amended and Restated Stock Option and 

Incentive Plan, as amended and 1999 Stock Option and Incentive Plan, as amended, for grants prior to February 
12, 2006 (incorporated herein by reference to Exhibit 10.12 to the registrant's Annual Report on Form 10-K/A for 
the fiscal year ended December 31, 2005 filed with the Securities and Exchange Commission on March 22, 2006 
(File No. 0-22490))

10.10 * Form of Non-Qualified Stock Option Agreement under the registrant's Non-Employee Director Stock Option Plan, 

as amended, for grants prior to February 12, 2006 (incorporated herein by reference to Exhibit 10.13 to the 
registrant's Annual Report on Form 10-K/A for the fiscal year ended December 31, 2005 filed with the Securities 
and Exchange Commission on March 22, 2006 (File No. 0-22490))

10.11 * Forward Air Corporation Amended and Restated Stock Option and Incentive Plan (incorporated herein by 
reference to Appendix A of the registrant's Proxy Statement on Schedule 14A filed with the Securities and 
Exchange Commission on April 3, 2008 (File No. 0-22490))

 
10.12

* Form of Incentive Stock Option Agreement under the registrant's Amended and Restated Stock Option and 

Incentive Plan (incorporated herein by reference to Exhibit 10.19 to the registrant's Annual Report on Form 10-K 
for the fiscal year ended December 31, 2008 filed with the Securities and Exchange Commission on February 26, 
2009 (File No. 0-22490))

10.13

10.14

10.15

10.16

* Form of Non-Qualified Stock Option Agreement under the registrant's Amended and Restated Stock Option and 
Incentive Plan (incorporated herein by reference to Exhibit 10.16 to the registrant's Annual Report on Form 10-K 
for the fiscal year ended December 31, 2010 filed with the Securities and Exchange Commission on February 24, 
2011 (File No. 0-22490))

* Forward Air Corporation Executive Severance and Change in Control Plan, effective as of January 1, 2013 

(incorporated herein by reference to Exhibit 10.1 to the registrant's Current Report on Form 8-K filed with the 
Securities and Exchange Commission on December 14, 2012 (File No. 0-22490))

* Forward Air Corporation Recoupment Policy, effective as of January 1, 2013 (incorporated herein by reference to 

Exhibit 10.2 to the registrant's Current Report on Form 8-K filed with the Securities and Exchange Commission on 
December 14, 2012 (File No. 0-22490))

* Forward Air Corporation Amended and Restated Stock Option and Incentive Plan, as further amended and restated 
on February 7, 2013 (incorporated herein by reference to Exhibit 10.1 to the registrant's Current Report on Form  
8-K filed with the Securities and Exchange Commission on February 13, 2013 (File No. 0-22490))

10.17

* Form of Non-Qualified Stock Option Agreement for an award granted in February 2013, under the registrant's 

Amended and Restated Stock Option and Incentive Plan (incorporated herein by reference to Exhibit 10.4 to the 
registrant's Quarterly Report on Form 10-Q for the quarterly period ended March 31, 2013, filed with the 
Securities and Exchange Commission on April 25, 2013 (File No. 0-22490))

10.18

* Amended and Restated Non-Employee Director Stock Plan, as further amended and restated on February 8, 2013 

(incorporated herein by reference to Exhibit 10.5 to the registrant's Quarterly Report on Form 10-Q for the 
quarterly period ended March 31, 2013, filed with the Securities and Exchange Commission on April 25, 2013 
(File No. 0-22490))

10.19

10.20

10.21

10.22

10.23

10.24

10.25

Agreement and Plan of Merger, dated February 4, 2015 by and among CLP Towne Inc., Forward Air, Inc., FAC 
Subsidiary, Inc., ZM Private Equity Fund I, L.P., as the Equity Holders’ Representative, and the Indemnifying 
Equity Holders party thereto (incorporated herein by reference to Exhibit 2.1 to the registrant’s Current Report on 
Form 8-K filed with the Securities and Exchange Commission on February 5, 2015 (File No. 0-22490))

Credit Agreement dated February 4, 2015 among Forward Air Corporation and Forward Air, Inc., as borrowers, the 
subsidiaries of the borrowers identified therein, Bank of America, N.A., First Tennessee Bank, N.A. and the other 
lenders party thereto (incorporated herein by reference to Exhibit 10.1 to the registrant’s Current Report on Form 
8-K filed with the Securities and Exchange Commission on February 5, 2015 (File No. 0-22490))

First Amendment dated June 19, 2015 to the Credit Agreement dated February 4, 2015 among Forward Air 
Corporation and Forward Air, Inc., as borrowers, the subsidiaries of the borrowers identified therein, Bank of 
America, N.A., First Tennessee Bank, N.A. and the other lenders party thereto (incorporated herein by reference to 
Exhibit 10.3 to the registrant’s Quarterly Report on Form 10-Q filed with the Securities and Exchange 
Commission on July 24, 2015 (File No. 0-22490))

First Amendment to the Forward Air Corporation Amended and Restated Stock Option and Incentive Plan 
(incorporated herein by reference to Exhibit 10.1 to the registrant’s Quarterly Report on Form 10-Q for the 
quarterly period ended March 31, 2016, filed with the Securities and Exchange Commission on April 27, 2016 
(File No. 0-22490))

* Form of Nonqualified Stock Option Agreement under the registrant’s Amended and Restated Stock Option and 
Incentive Plan (incorporated herein by reference to Exhibit 10.1 to the registrant’s Current Report on Form 8-K 
filed with the Securities and Exchange Commission on February 12, 2016 (File No. 0-22490))

* Form of CEO Nonqualified Stock Option Agreement under the registrant’s Amended and Restated Stock Option 
and Incentive Plan (incorporated herein by reference to Exhibit 10.2 to the registrant’s Current Report on Form 8-
K filed with the Securities and Exchange Commission on February 12, 2016 (File No. 0-22490))

* Form of Restricted Stock Agreement under the registrant’s Amended and Restated Stock Option and Incentive 
Plan (incorporated herein by reference to Exhibit 10.3 to the registrant’s Current Report on Form 8-K filed with 
the Securities and Exchange Commission on February 12, 2016 (File No. 0-22490))

10.26

* Form of CEO Restricted Stock Agreement under the registrant’s Amended and Restated Stock Option and 

Incentive Plan (incorporated herein by reference to Exhibit 10.4 to the registrant’s Current Report on Form 8-K 
filed with the Securities and Exchange Commission on February 12, 2016 (File No. 0-22490))

10.27

* Form of Performance Share Agreement under the registrant’s Amended and Restated Stock Option and Incentive 
Plan (incorporated herein by reference to Exhibit 10.5 to the registrant’s Current Report on Form 8-K filed with 
the Securities and Exchange Commission on February 12, 2016 (File No. 0-22490))

10.28

* Form of CEO Performance Share Agreement under the registrant’s Amended and Restated Stock Option and 

Incentive Plan (incorporated herein by reference to Exhibit 10.6 to the registrant’s Current Report on Form 8-K 
filed with the Securities and Exchange Commission on February 12, 2016 (File No. 0-22490))

10.29

10.30

10.31

10.32

10.33

10.34

* Form of Non-Employee Director Restricted Stock Units Agreement under the registrant’s Amended and Restated 
Non- Employee Director Stock Plan (incorporated herein by reference to Exhibit 10.1 to the registrant’s Current 
Report on Form 8-K filed with the Securities and Exchange Commission on May 10, 2016 (File No. 0-22490))
* Form of Non-Employee Director Restricted Stock Agreement under the registrant’s Amended and Restated Non-

Employee Director Stock Plan (incorporated herein by reference to Exhibit 10.2 to the registrant’s Current Report 
on Form 8-K filed with the Securities and Exchange Commission on May 10, 2016 (File No. 0-22490))

* Michael J. Morris Offer Letter dated as of May 24, 2016 (incorporated herein by reference to Exhibit 10.1 to the 
registrant’s Current Report on Form 8-K filed with the Securities and Exchange Commission on May 26, 2016 
(File No. 0-22490))

* Form of Employee Restricted Share Agreement under the registrant’s 2016 Omnibus Incentive Compensation Plan 

(incorporated herein by reference to Exhibit 10.2 to the registrant’s Quarterly Report on Form 10-Q for the 
quarterly period ended June 30, 2016 filed with the Securities and Exchange Commission on July 27, 2016))

* Form of CEO Nonqualified Stock Option Agreement under the registrant’s 2016 Omnibus Incentive Compensation 
Plan (incorporated herein by reference to Exhibit 10.41 to the registrant’s Annual Report on Form 10-K filed with 
the Securities and Exchange Commission on February 22, 2017)

* Form of CEO Performance Share Agreement under the registrant’s 2016 Omnibus Incentive Compensation Plan 
(incorporated herein by reference to Exhibit 10.42 to the registrant’s Annual Report on Form 10-K filed with the 
Securities and Exchange Commission on February 22, 2017)

10.35

* Form of CEO Restricted Stock Agreement under the registrant’s 2016 Omnibus Incentive Compensation Plan 

(incorporated herein by reference to Exhibit 10.43 to the registrant’s Annual Report on Form 10-K filed with the 
Securities and Exchange Commission on February 22, 2017) 

10.36

* Form of Nonqualified Stock Option Agreement under the registrant’s 2016 Omnibus Incentive Compensation Plan 
(incorporated herein by reference to Exhibit 10.44 to the registrant’s Annual Report on Form 10-K filed with the 
Securities and Exchange Commission on February 22, 2017) 

10.37

* Form of Performance Share Agreement under the registrant’s 2016 Omnibus Compensation Plan (incorporated 

herein by reference to Exhibit 10.45 to the registrant’s Annual Report on Form 10-K filed with the Securities and 
Exchange Commission on February 22, 2017) 

10.38

* Form of Notice of Grant of Performance Shares under the registrant’s 2016 Omnibus Compensation Plan 

(incorporated herein by reference to Exhibit 10.1 to the registrant’s Quarterly Report on Form 10-Q filed with the 
Securities and Exchange Commission on April 27, 2017) 

10.39

* Executive Mortgage Assistance Agreement (incorporated herein by reference to Exhibit 10.2 to the registrant’s 

Quarterly Report on Form 10-Q filed with the Securities and Exchange Commission on April 27, 2017)

10.40

* Severance Agreement (incorporated herein by reference to Exhibit 10.3 to the registrant’s Quarterly Report on 

Form 10-Q filed with the Securities and Exchange Commission on April 27, 2017)

10.41

* 2016 Omnibus Incentive Compensation Plan (incorporated herein by reference to Exhibit 10.1 to the registrant’s 

Quarterly Report on Form 10-Q filed with the Securities and Exchange Commission on July 27, 2017)

10.42

10.43

21.1

23.1

31.1

31.2
32.1

32.2

* Amended and Restated Non-Employee Director Stock Plan (incorporated herein by reference to Exhibit 10.2 to the 
registrant’s Quarterly Report on Form 10-Q filed with the Securities and Exchange Commission on July 27, 2017) 

Credit Agreement dated September 29, 2017 among Forward Air Corporation and Forward Air, Inc., as the 
borrowers, the subsidiaries of the borrowers identified therein as the guarantors, Bank of America, N.A., U.S. 
Bank National Association and the other lenders party thereto (incorporated herein by reference to Exhibit 10.1 to 
the registrant’s Current Report on Form 8-K filed with the Securities and Exchange Commission on October 3, 
2017)

  Subsidiaries of the registrant
  Consent of Ernst & Young LLP, Independent Registered Public Accounting Firm

Certification of Chief Executive Officer Pursuant to Exchange Act Rule 13a-14(a) (17 CFR 240.13a-14(a))

Certification of Chief Financial Officer Pursuant to Exchange Act Rule 13a-14(a) (17 CFR 240.13a-14(a))

  Certification of Chief Executive Officer Pursuant to 18 U.S.C. Section 1350, as Adopted Pursuant to Section 906 

of the Sarbanes-Oxley Act of 2002

  Certification of Chief Financial Officer Pursuant to 18 U.S.C. Section 1350, as Adopted Pursuant to Section 906 of 

the Sarbanes-Oxley Act of 2002

*Denotes a management contract or compensatory plan or arrangement.

Shareholder Information

Corporate Headquarters
1915 Snapps Ferry Road, Building N 
Greeneville, Tennessee 37745
(423) 636-7000
www.forwardaircorp.com

Annual Meeting

The  Company’s  2018  Annual  Meeting  of  Shareholders  will 
be  held  at  8:00  a.m.,  EDT,  on  Tuesday,  May  15,  2018,  in
The  Explorer  Room  at 
the  Atlanta  Airport  Marriott 
Gateway, 2020 Convention Center Concourse, Atlanta, GA
30337.  Shareholders are invited to attend this meeting.

Inquiries 

Inquiries  from  shareholders,  securities  analysts,  registered 
representatives, and the news media regarding the Company 
should  be  directed  to  Michael  J.  Morris  at  (423) 636-7000
or  e-mailed  to  investorrelations@forwardair.com  at  the
Company’s corporate headquarters. 

The  Company  maintains  a  direct  mailing  list  to  assist 
shareholders  with  stock  held  in  brokerage  accounts  to
receive information on a timely basis.  Shareholders wishing 
to  be  added  to  this  list  should  direct  their  requests  to 
Forward  Air  Corporation  Investor  Relations,  P.O.  Box
1058, 
e-mail 
investorrelations@forwardair.com or call (404) 362-3954. 

Greeneville, 

Tennessee 

37744, 

Board of Directors

Bruce A. Campbell
Chairman, President and Chief Executive Officer 
Forward Air Corporation

Ronald W. Allen
Former Chief Executive Officer 
Aaron’s, Inc. 

Ana B. Amicarella
Managing Director 
Aggreko PLC 

Valerie A. Bonebrake
Former Vice President 
Tompkins International 

C. Robert Campbell
Lead Independent Director, Forward Air Corporation
Former Executive Vice President and Chief Financial 
Officer 
MasTec, Inc.

R. Craig Carlock
Owner and Chief Executive Officer 
Omega Sports, Inc.

Shareholder inquiries regarding change of address, transfer 
of stock certificates and lost  certificates should be directed 
to:

C. John Langley, Jr., Ph.D.
Clinical Professor of Supply Chain Management and Director of 
Development for The Center for Supply Chain Research  
The Pennsylvania State University

Computershare 
P.O. Box 30170
College Station, TX 77842-3170
(800) 568-3476
https://www-us.computershare.com/investor/Contact

Independent Registered Public Accounting Firm

G. Michael Lynch
Former Executive Vice President and Chief Financial Officer 
Federal-Mogul Corporation

Javier A. Palomarez 
Former President and Chief Executive Officer 
United States Hispanic Chamber of Commerce 

Ernst & Young LLP
One Nashville Place 
Suite 1400
150 Fourth Avenue North
Nashville, Tennessee 37219

Executive Officers

Bruce A. Campbell
Chairman, President and Chief Executive Officer

Chris C. Ruble
President, Expedited Services

Michael J. Morris
r
Chief Financial Officer, Senior Vice President and Treasure

r

Glenn A. Adelaar
Senior Vice President, Systems Technology

Michael L. Hance
Chief Legal Officer, Senior Vice President and Secretary

KyKK le R. Mitchin
Senior Vice President, Human Resources

Matthew J. Jewell
President, Logistics Services