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Forward Air Corporation
Annual Report 2020

FWRD · NASDAQ Industrials
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Ticker FWRD
Exchange NASDAQ
Sector Industrials
Industry Integrated Freight & Logistics
Employees 6319
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FY2020 Annual Report · Forward Air Corporation
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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549

FORM 10-K

    ☑ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the Fiscal Year Ended December 31, 2020
Commission file number: 000-22490

OR

    ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from                       to                     
Commission File No. 000-22490

FORWARD AIR CORPORATION
(Exact name of Registrant as specified in its charter)

Tennessee
(State or other jurisdiction of incorporation or organization)

62-1120025
(I.R.S. Employer Identification No.)

1915 Snapps Ferry Road

Building N

Greeneville

TN

(Address of principal executive offices)

37745
(Zip Code)

(423) 636-7000
Registrant’s telephone number, including area code

Securities registered pursuant to Section 12(b) of the Act:

Title of Each Class
Common Stock, $0.01 par value

Trading Symbol(s)
FWRD

Name of Each Exchange on Which Registered
The Nasdaq Stock Market LLC

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.  Yes þ No o

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Exchange Act. Yes o No þ

Securities registered pursuant to Section 12(g) of the Act: None

Indicate by check mark whether the Registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or
for such shorter period that the Registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.  Yes þ No o

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T during the preceding 12
months (or for such shorter period that the registrant was required to submit such files).  Yes þ  No o

Indicate by check mark whether the registrant has filed a report on and attestation to its management's assessment of the effectiveness of its internal control over financial reporting under
Section 404(b) of the Sarbanes-Oxley Act (15 U.S.C. 7262(b)) by the registered public accounting firm that prepared or issued its audit report. ☑

Indicate by check mark whether the Registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the
definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.

Large accelerated filer

☑ Accelerated filer

☐ Non-accelerated filer

☐ Smaller reporting Company

☐ Emerging Growth Company

☐

If an emerging growth company, indicate by checkmark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting
standards provided pursuant to Section 13(a) of the Exchange Act.  ☐

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes  ☐ No þ

The aggregate market value of the voting stock held by non-affiliates of the Registrant was approximately  $1,007,054,447 as of June 30, 2020.

The number of shares outstanding of the Registrant’s common stock (as of February 19, 2021): 27,529,073.

Portions of the proxy statement for the 2021 Annual Meeting of Shareholders are incorporated by reference into Part III of this report.

Documents Incorporated By Reference

Table of Contents

Forward Air Corporation

Part I.
Item 1.

Business

Item 1A.

Risk Factors

Item 1B.

Unresolved Staff Comments

Item 2.

Properties

Item 3.

Legal Proceedings

Item 4.

Mine Safety Disclosures

Part II.

Item 5.

Market for Registrant’s Common Equity, Related Shareholder Matters and Issuer Purchases of Equity Securities

Item 6.

Selected Financial Data

Item 7.

Management’s Discussion and Analysis of Financial Condition and Results of Operations

Item 7A.

Quantitative and Qualitative Disclosures About Market Risk

Item 8.

Financial Statements and Supplementary Data

Item 9.

Changes in and Disagreements with Accountants on Accounting and Financial Disclosure

Item 9A.

Controls and Procedures

Item 9B.

Other Information

Part III.

Item 10.

Directors, Executive Officers and Corporate Governance

Item 11.

Executive Compensation

Item 12.

Security Ownership of Certain Beneficial Owners and Management and Related Shareholder Matters

Item 13.

Certain Relationships and Related Transactions, and Director Independence

Item 14.

Principal Accounting Fees and Services

Part IV.

Item 15.

Exhibits, Financial Statement Schedules

Signatures

Index to Financial Statements

Financial Statement Schedule

Exhibit Index

2

Page
Number

3

15

24

24

25

25

25

26

28

55

55

55

55

58

58

58

58

58

58

58

59

F-2

S-1

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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Introductory Note

This Annual Report on Form 10-K for the fiscal year ended December 31, 2020 (this “Form 10-K”) contains “forward-looking statements,” as defined in Section 27A
of the Securities Act of 1933, as amended (the “Securities Act”), and Section 21E of the Securities Exchange Act of 1934, as amended (the “Exchange Act”). Forward-looking
statements are statements other than historical information or statements of current condition and relate to future events or our future financial performance. In this Form 10-
K, forward-looking statements include, but are not limited to, any statements regarding the impact of the COVID-19 pandemic on our business, results of operations, future
operations  and  financial  condition;  any  projections  of  earnings,  revenues,  payment  of  dividends,  other  financial  items  or  related  accounting  treatment,  or  cost  reduction
measures; any statements regarding future performance; any statements regarding the availability of cash; any statements regarding the impact of the Ransomware Incident on
our business, future operations and results; any statements of plans, strategies, and objectives of management for future operations; any statements regarding future insurance,
claims  and  litigation  and  any  associated  estimates  or  projections;  any  statements  regarding  regulation  and  legislative  impacts  on  our  business;  any  statements  concerning
proposed or intended, new services, developments or integration measures; any statements regarding our technology and information systems, including the effectiveness of
each;  any  statements  regarding  competition,  including  our  specific  advantages,  the  capabilities  of  our  segments,  including  the  integration  of  services  and  our  geographic
location;  any  statement  regarding  our  properties;  any  statements  regarding  intended  expansion  through  acquisition  or  greenfield  startups;  any  statements  regarding  future
business, economic conditions or performance; any statements regarding our ESG and sustainability initiatives; any statement regarding certain tax and accounting matters,
including  the  impact  on  our  financial  statements;  and  any  statements  of  belief  and  any  statements  of  assumptions  underlying  any  of  the  foregoing.  Some  forward-looking
statements may be identified by use of such terms as “believes,” “anticipates,” “intends,” “plans,” “estimates,” “projects” or “expects.” Such forward-looking statements
involve known and unknown risks, uncertainties and other factors that may cause our actual results, performance or achievements to be materially different from any future
results, performance or achievements expressed or implied by such forward-looking statements. The following is a list of factors, among others, that could cause actual results
to differ materially from those contemplated by the forward-looking statements: economic factors such as recessions, inflation, higher interest rates and downturns in customer
business cycles, the COVID-19 pandemic, our ability to manage our growth and ability to grow, in part, through acquisitions, while being able to successfully integrate such
acquisitions,  our  ability  to  secure  terminal  facilities  in  desirable  locations  at  reasonable  rates,  more  limited  liquidity  than  expected  which  limits  our  ability  to  make  key
investments, the creditworthiness of our customers and their ability to pay for services rendered, our inability to maintain our historical growth rate because of a decreased
volume of freight or decreased average revenue per pound of freight moving through our network, the availability and compensation of qualified Leased Capacity Providers and
freight handlers as well as contracted, third-party carriers needed to serve our customers’ transportation needs, our inability to manage our information systems and inability
of our information systems to handle an increased volume of freight moving through our network, the occurrence of cybersecurity risks and events, market acceptance of our
service  offerings,  claims  for  property  damage,  personal  injuries  or  workers’  compensation,  enforcement  of  and  changes  in  governmental  regulations,  environmental,  tax,
insurance  and  accounting  matters,  the  handling  of  hazardous  materials,  changes  in  fuel  prices,  loss  of  a  major  customer,  increasing  competition  and  pricing  pressure,  our
dependence on our senior management team and the potential effects of changes in employee status, seasonal trends, the occurrence of certain weather events, restrictions in
our charter and bylaws. As a result of the foregoing, no assurance can be given as to future financial condition, cash flows or results of operations. Except as required by law,
we undertake no obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.

Part I

Item 1. Business

Overview

Forward Air (“Forward”, the “Company”, “we”, “our”, or “us”) is a leading asset-light freight and logistics company. We provide less-than-truckload (“LTL”), final
mile, truckload and intermodal drayage services across the United States and in Canada. We offer premium services that typically require precision execution, such as expedited
transit, delivery during tight time windows and special handling. We utilize an asset-light strategy to minimize our investments in equipment and facilities and to reduce our
capital expenditures. Forward Air was formed as a corporation under the laws of the State of Tennessee on October 23, 1981. Our common stock is listed on the Nasdaq Global
Select Market under the symbol “FWRD”.

Discontinued Operation

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On April 23, 2020, the Board approved a strategy to divest our Pool Distribution segment (“Pool”) within the next year. Pool provides high-frequency handling and
distribution of time sensitive product to numerous destinations within a specific geographic region. Pool offers this service throughout the Mid-Atlantic, Southeast, Midwest and
Southwest United States. Accordingly, Pool has been classified as assets held for sale as of December 31, 2020 and for all prior periods presented.  Pool assets and liabilities are
reflected as “Assets and liabilities held for sale” on the Consolidated Balance Sheets in this Form 10-K. In addition, the results of operations for Pool have been presented in this
Form 10-K as a discontinued operation and as a result, unless otherwise noted, the discussion in this Form 10-K only focuses on results of continuing operations. The sale of
Pool was consummated on February 12, 2021.

Ransomware Incident

In December 2020, we detected a ransomware incident impacting our operational and information technology systems, which caused service delays for many of our
customers  (“Ransomware  Incident”).  Promptly  upon  our  detection  of  the  incident,  we  initiated  response  protocols,  launched  an  investigation  and  engaged  the  services  of
cybersecurity and forensics professionals. We have also engaged with the appropriate law enforcement authorities. We continue to cooperate with law enforcement in connection
with the criminal investigation into those responsible for the Ransomware Incident.

Services Provided

Our services are classified into two reportable segments: Expedited Freight and Intermodal. For financial information relating to each of our business segments, see

Note 11, Segment Reporting to our Consolidated Financial Statements included in this Form 10-K.

Expedited Freight. We operate a comprehensive  national  network  to  provide  expedited  regional,  inter-regional  and  national  LTL  services.  Expedited  Freight  offers
customers local pick-up and delivery and other services including final mile, truckload, shipment consolidation and deconsolidation, warehousing, customs brokerage and other
handling.  We  plan  to  grow  our  LTL  and  final  mile  geographic  footprints  through  greenfield  start-ups  as  well  as  acquisitions.  During  the  year  ended  December  31,  2020,
Expedited Freight accounted for 84.5% of our consolidated revenue.

Intermodal. We provide first- and last-mile high value intermodal container drayage services both to and from seaports and railheads. Intermodal also offers dedicated
contract  and  Container  Freight  Station  (“CFS”)  warehouse  and  handling  services.  Today,  Intermodal  operates  primarily  in  the  Midwest  and  Southeast,  with  a  smaller
operational presence in the Southwest and Mid-Atlantic United States. We plan to grow Intermodal’s geographic footprint through acquisitions as well as greenfield start-ups
where we do not have an acceptable acquisition target. During the year ended December 31, 2020, Intermodal accounted for 15.7% of our consolidated revenue.

Strategy

Our strategy is to take advantage of our core competencies in precision execution to provide asset-light freight and logistics services in order to profitably grow in the

premium segments of the markets we serve. Principal components of our efforts include:

•

•

Expand Service Offerings. We believe we can increase freight volumes and revenues by offering new and enhanced services that address more of our customers’
premium transportation needs. In the past few years, we have added or enhanced LTL pickup and delivery, final mile solutions, expedited truckload, temperature-
controlled shipments, warehousing, drayage, customs brokerage and shipment consolidation and handling services. These services benefit our existing customers
and  increase  our  ability  to  attract  new  customers.  We  also  believe  we  can  increase  freight  volumes  by  providing  services  to  customers  like  third-party  logistics
companies and international freight forwarders that have historically represented a small percentage of our customer base and by opening new terminals in under
penetrated markets away from airport locations.

Pursue Strategic Acquisitions. We continue to evaluate and pursue acquisitions that support our growth strategy that involves organic infrastructure investments, as
well  as  inorganic  investments,  including  acquisitions  of  complementary  businesses.  In  2014  we  created  the  foundation  for  what  is  our  Intermodal  segment  by
acquiring Central States Trucking Co. (“CST”). Since the acquisition of CST, we have completed ten additional intermodal acquisitions including O.S.T. Trucking,
Inc. and O.S.T. Logistics Inc. (collectively, “O.S.T.”) in July 2019 and Value Logistics, Inc. (“Value Logistics”) in October 2020. In order to enhance our final mile
footprint, we acquired FSA Network, Inc. (“FSA”) in April 2019, Linn Star Holdings, Inc., Linn Star Transfer, Inc. and Linn

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Star Logistics, LLC (collectively, “Linn Star”) in January 2020 and CLW Delivery, Inc. (“CLW”) in October 2020.

•

Enhance  Information  Systems.  We  are  committed  to  the  development  and  enhancement  of  our  information  systems  in  order  to  provide  us  competitive  service
advantages and increased productivity. We believe our information systems have and will assist us in capitalizing on new business opportunities with existing and
new customers.

Operations

The following describes in more detail the operations of each of our reportable segments: Expedited Freight and Intermodal.

Expedited Freight

Overview

Our  Expedited  Freight  segment  provides  expedited  regional,  inter-regional  and  national  LTL,  final  mile  and  truckload  services.  We  market  our  Expedited  Freight
services  primarily  to  freight  and  logistics  intermediaries  (such  as  freight  forwarders  and  third-party  logistics  companies),  airlines  (such  as  integrated  air  cargo  carriers,  and
passenger and cargo airlines) and retailers (such as retailers of heavy bulky appliances). We offer our customers a high level of service with a focus on on-time, damage-free
deliveries. Our Expedited Freight network encompasses approximately 92% of all continental U.S. zip codes, with service in Canada.

Shipments

During 2020, approximately 29% of the freight handled by our LTL network was for overnight delivery, approximately 57% was for delivery within two to three days

and the balance was for delivery in four or more days.

The  average  weekly  volume  of  freight  moving  through  our  LTL  network  was  approximately  46.3 million  pounds  per  week  in  2020.  During  2020,  our  average
shipment weighed approximately 605 pounds. Although we impose no significant size or weight restrictions, we focus our marketing and price structure on shipments of  200
pounds or more.

Expedited  Freight  generally  does  not  market  its  services  directly  to  shippers  (where  such  services  might  compete  with  our  freight  and  logistics  intermediary
customers). Also, because Expedited Freight does not place significant size or weight restrictions on shipments, we generally do not compete directly with integrated air cargo
carriers such as United Parcel Service and FedEx Corporation in the overnight delivery of small parcels.

The table below summarizes the average weekly volume of freight moving through our LTL network for each year since 2006.

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Average Weekly
Volume in Pounds
(In millions)
32.2
32.8
34.2
28.5
32.6
34.0
34.9
35.4
37.4
47.2
46.5
49.5
50.2
48.6
46.3

Year
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020

Transportation

Expedited Freight’s licensed motor carrier contracts with independent contractor fleets, owner-operators and other third-party transportation capacity providers for

most of its transportation services. Our independent contractor fleet owners and owner-operators lease their equipment to the Company’s motor carrier (“Leased Capacity
Providers”) and own, operate and maintain their own tractors and employ their own drivers. Our freight handlers load and unload our trailers and vehicles for hauling by our
Leased Capacity Providers between our terminals.

We  seek  to  establish  long-term  relationships  with  Leased  Capacity  Providers  to  assure  dependable  service  and  availability.  We  believe  Expedited  Freight  has
experienced significantly higher average retention of Leased Capacity Providers compared to other over-the-road transportation providers. Expedited Freight has established
specific guidelines relating to safety records, driving experience and personal evaluations that we use to select our Leased Capacity Providers. To enhance our relationship with
the  Leased  Capacity  Providers,  Expedited  Freight  seeks  to  pay  rates  that  are  generally  above  prevailing  market  rates  and  our  Leased  Capacity  Providers  often  are  able  to
negotiate a consistent work schedule for their drivers. Usually, Leased Capacity Providers negotiate schedules for their drivers that are between the same two cities or along a
consistent route, improving quality of work life for the drivers of our Leased Capacity Providers and, in turn, increasing the retention rate of Leased Capacity Providers.

As  a  result  of  efforts  to  expand  our  logistics  and  other  services,  and  in  response  to  seasonal  demands  and  volume  surges  in  particular  markets,  we  also  purchase
transportation from other surface transportation providers to handle overflow volume. Of the $583.5 million incurred for Expedited Freight's transportation during 2020, we
purchased 44% from the Leased Capacity Providers of our licensed motor carrier, 35% from our company fleet and 21% from other surface transportation providers.

All of our Expedited Freight independent contractor tractors are equipped with in-cab communication devices, which enable us to communicate with drivers, plan and
monitor shipment progress and monitor and record drivers’ hours of service. We use the real-time global positioning data obtained from these devices to improve customer and
driver service.

Other Services

Expedited Freight continues to evolve the capabilities of its network to provide additional value-added services. Expedited Freight also seeks to lower its unit costs by

integrating these services into the overall operation of its network.

Expedited Freight offers final mile services which include the delivery and installation of heavy bulky appliances such as washing machines, dryers, dishwashers and
refrigerators. Through the acquisition of FSA Logistix in 2019 and acquisition of Linn Star in January 2020, Expedited Freight significantly expanded its final mile geographic
footprint and now operates in 109

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locations  nationwide.  Expedited  Freight  is  also  increasingly  integrating  these  deliveries  into  its  LTL  pickup  and  delivery  and  terminal  operations  so  as  to  increase  network
density and lower overall LTL unit costs.

Expedited Freight offers truckload services which include expedited truckload brokerage, dedicated fleet services, as well as high security and temperature-controlled

logistics services.

Other Expedited Freight services allow customers to access the following services from a single source:

•
•
•
•

customs brokerage;
warehousing, dock and office space;
hotshot or ad hoc ultra-expedited services; and
shipment consolidation and handling, such as shipment build-up and break-down and reconsolidation of air or ocean pallets or containers.

Customers

Our Expedited Freight wholesale customer base is primarily comprised of freight forwarders, third-party logistics (“3PL”) companies, integrated air cargo carriers and
passenger, cargo airlines, steamship lines and retailers. Expedited Freight’s freight forwarder customers vary in size from small, independent, single facility companies to large,
international logistics companies. Our dependable service and wide-ranging service offerings also make Expedited Freight an attractive option for 3PL providers, which is one
of the fastest growing segments in the transportation industry. Because we deliver dependable service, integrated air cargo carriers use our network to provide overflow capacity
and other services, including shipment of bigger packages and pallet-loaded cargo. In 2020, Expedited Freight’s ten largest customers accounted for approximately 59% of its
operating revenue and had one customer with revenue greater than 10% of Expedited Freight operating revenue for 2020. One customer accounted for more than 10% of our
consolidated revenue.

Intermodal

Overview

Our Intermodal segment provides first- and last-mile high value intermodal container drayage services both to and from seaports and railheads. Intermodal also offers
dedicated contract and container freight station (“CFS”) warehouse and handling services. Today, Intermodal operates primarily in the Midwest and Southeast, with smaller
operational presence in Southwest and Mid-Atlantic United States. We plan to expand beyond our current geographic footprint through acquisitions as well as greenfield start-
ups where no suitable acquisition is available. Intermodal also provides linehaul and local less-than-truckload service in the Midwest, as well as CFS warehousing services (e.g.
devanning,  unit  load  device  build-up/tear-down,  and  security  screening)  for  air  and  ocean  import/export  freight  at  five  (5)  of  its  Midwest  terminals  (Chicago,  Cleveland,
Milwaukee, Indianapolis and Detroit). Our Intermodal service differentiators include:

•
•
•

Immediate proof of delivery (“POD”) and Signature Capture capability via tablets;
All drivers receive dispatch orders on hand-held units and are trackable via GPS; and
Daily container visibility and per diem management reports.

Operations

Intermodal’s primary office is located in Oak Brook, Illinois. Intermodal’s network consists of 24 locations primarily in the Midwest and Southeast, with a smaller

operational presence in the Southwest and Mid-Atlantic United States.             

Transportation

Intermodal utilizes a mix of Company-employed drivers, Leased Capacity Providers and third-party carriers. During 2020, approximately 73% of Intermodal’s direct

transportation expenses were provided by Leased Capacity Providers, 24% by Company-employed drivers, and 3% by third-party carriers.

All of our Intermodal company and independent contractor tractors are equipped with computer tablets, which enable us to communicate with our drivers, plan and
monitor shipment progress and monitor our drivers’ hours of service. We use the real-time global positioning data obtained from these devices to improve customer and driver
service and provide a high level of shipment visibility to our customers (including immediate POD signature capture). We believe that our technology is a key differentiator and
enables us to provide a higher level of service than our competitors.

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Customers

Intermodal’s customer base is primarily comprised of international freight forwarders, passenger and cargo airlines, beneficial cargo owners and steamship lines. In
2020,  Intermodal’s  ten  largest  customers  accounted  for  approximately  32%  of  its  operating  revenue  and  had  no  customers  with  revenue  greater  than  10%  of  Intermodal
operating revenue for 2020.

Competition

We compete in the North American transportation and logistics services industry, and the markets in which we operate are highly competitive, very fragmented and
historically have few barriers to entry.  We compete with a large number of other asset-light logistics companies, asset-based carriers, integrated logistics companies, and third-
party freight brokers. To a lesser extent, we also compete with integrated air cargo carriers and passenger airlines. Our competition ranges from small operators that compete
within a limited geographic area to companies with substantially greater financial and other resources, including greater freight capacity.

Our  Expedited  Freight  segment  primarily  competes  with  other  national  and  regional  truckload  carriers. Expedited  Freight  also  competes  with  less-than-truckload
carriers, and to a lesser extent, integrated air cargo carriers and passenger and cargo airlines. Our Intermodal segment primarily competes with national and regional drayage
providers.

We believe competition in our segments is based primarily on quality service, available capacity, on-time delivery, flexibility, reliability, security, transportation rates,
location  of  facilities,  and  business  relationships,  and  we  believe  we  compete  favorably  with  other  transportation  service  companies. To  that  end,  we  believe  our  Expedited
Freight segment has an advantage over other truckload and less-than-truckload carriers because Expedited Freight delivers faster, more reliable services between cities at rates
that  are  generally  significantly  below  the  charge  to  transport  the  same  shipments  to  the  same  destinations  by  air.  We  believe  our  Intermodal  segment  has  a  competitive
advantage over other drayage providers because we deliver faster, more reliable service while offering greater shipment visibility and security.  Additionally,  we  believe  our
Intermodal segment is one of the leading providers of drayage and related services in North America today.

Marketing

We market all of our services through a sales and marketing staff located in major markets of the United States. Senior management also is actively involved in sales
and  marketing  at  the  national  and  local  account  levels.  We  participate  in  trade  shows  and  advertise  our  services  through  direct  mail  programs  and  through  the  Internet  via
www.forwardaircorp.com, www.forwardair.com, www.forwardairsolutions.com and www.cstruck.com. We market our services through all of our websites. The information
contained on our websites is not part of this filing and is therefore not incorporated by reference unless such information is otherwise specifically referenced elsewhere in this
report.

Seasonality

Historically, our operating results have been subject to seasonal trends when measured on a quarterly basis. The first quarter has traditionally been the weakest and the
third and fourth quarters have traditionally been the strongest. Typically, this pattern has been the result of factors such as economic conditions, customer demand, weather, and
national holidays. Additionally, a significant portion of our revenue is derived from customers whose business levels are impacted by the economy.

Workforce

We recognize that our workforce, including our freight handlers, is our most valuable asset. We strive to put people at the center of everything we do by empowering
our workforce to improve their lives and realize their full potential. The recruitment, training and retention of qualified employees are essential to support our continued growth
and to meet the service requirements of our customers.

As of December 31, 2020, we had 3,774 full-time employees, 918 of whom were freight handlers and an additional 370 part-time employees, the majority of whom

were freight handlers. In 2020, none of our employees were covered by a collective bargaining agreement.

Roadway Health and Safety

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We are committed to educating our people and promoting driver health and wellness through routine communication campaigns and information designed to improve
knowledge  and  produce  safer  results.  Drivers  of  our  Leased  Capacity  Providers  complete  a  three-day  safety  orientation  as  part  of  their  onboarding  where  they  are  assigned
several training courses. Safety trainings may also be assigned on an ongoing basis, based on driving behaviors.

We invest in a variety of programs focused on improving and maintaining driver health and wellness. We provide drivers access to a fatigue management service with
the goal of reducing fatigue-related accidents and encouraging healthy, restful sleep. We have implemented fleet safety equipment, including electronic monitoring systems, to
track driver safety, well-being, and health through monitoring of speed and proper hours-of-service-required rest breaks.

We provide a quarterly safety bonus and annual vehicle giveaway to incentivize our Leased Capacity Providers to promote safe driving practices. These  initiatives
celebrate drivers of our Leased Capacity Providers who have zero moving violations or accidents each quarter. Drivers who obtain four quarterly bonuses are eligible to win a
new vehicle. In 2020, 325 divers qualified for the vehicle giveaway, a 172% increase since the inception of the program in 2018. Looking ahead, we will continue to identify
and promote opportunities to adopt health and wellness practices for the drivers of our Leased Capacity Providers.

Workplace Health and Safety

We are committed to maintaining safe facilities for our employees and independent contractors. We are also committed to evaluating our practices and training our

employees and independent contractors to prevent workplace incidents.

Beyond  our  roadway  safety  focus,  we  employ,  maintain,  and  monitor  a  robust  health  and  safety  program  for  all  of  our  workers,  which  establishes  procedures  and
policies to prevent workplace incidents. Policies and procedures exist to investigate accidents and monitor lessons learned, driving continuous improvement in the health and
safety  practices  across  our  facilities. All  of  our  employees  are  assigned  to  36  training  courses  as  part  of  onboarding  and  employees  may  be  assigned  additional  refresher
trainings based on corrective action or identified risk.

Diversity and Inclusion

We  are  committed  to  creating  an  even  more  diverse,  equitable,  and  inclusive  work  environment  than  we  have  today.  Our  commitment  to  a  diverse  and  inclusive
workplace begins at the top, starting with our Board. Diversity in race, ethnicity, and gender are important factors in evaluating candidates for board nominees and since July
2017,  we  have  added  three  female  directors  to  our  Board.  We  believe  diverse  backgrounds  and  experiences  are  important  to  provide  a  range  of  perspectives  to  overcome
challenges, improve business performance, and support good decision making.

The  skills  and  talents  of  our  diverse  workforce  drive  our  performance  and  we  respect  the  value  they  bring  to  our  business.  We  strive  for  a  diverse  and  inclusive
environment where everyone can contribute and thrive. We have an ongoing commitment to ensure we have a diverse workforce and Board presence. We understand that a
welcoming  workplace  attracts  top  talent,  which  drives  performance  and  profitability.  We  seek  candidates  from  all  backgrounds,  to  continue  to  build  our  industry’s  most
qualified workforce.

In 2020, we created a Diversity and Inclusion (“D&I”) Council to promote employee inclusion and engagement through initiatives that celebrate the diversity of our
employees. As an organization that puts people at the center of everything we do, our vision is increased employee engagement and retention in part through enhanced D&I
practices. Our assessment identified several D&I improvement activities that foster an inclusive environment:

•
•

•

Incorporate additional D&I training into our education programs for employees and leadership.
Engage our employees in the celebration of diversity. We plan to launch a series of Employee Resource Groups to foster an inclusive environment and better
understand our colleagues’ backgrounds.
Assess our current benefits program to identify improvement opportunities to support our increasingly diverse employees’ unique needs.

Our employees are also offered three D&I trainings throughout the year, Understanding Diversity, Generational Awareness, and Emotional Intelligence.

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Compensation and Benefits

One of the most important ways we support our employees and their families is through a comprehensive benefits package for all full-time employees. Our employees

have access to the following:

•

Competitive Benefits. We provide a strong benefit package to employees that includes health care insurance, dental insurance, vision insurance, Company-paid
life insurance, paid time off, Company-paid holidays, family medical leave, and a 401(k) with a Company match.

• Wellness Program. The Employee Wellness Program provides access to annual medical screenings and health fairs, at no cost to the employee, to help keep

employees healthy. Additionally, the Employee Wellness Program provides discounted gym memberships, free weight loss and smoking cessation programs, a
healthy pregnancy program with incentives, and an Employee Assistance program.

• Work / Life Balance. We understand that a work / life balance is important to our employees. We are consistently improving our paid time off benefits for all of

our employees, which allows us to retain and recruit quality employees.

Beyond our benefits package, career advancement has always been at the forefront for our employees and we truly pride ourselves with being able to promote from
within. Our continuous learning workshops range from customer service to leadership and beyond. We strive to provide meaningful development opportunities for 100% of our
employee population.

Equipment

We manage a trailer pool that is utilized by all of our reportable segments to move freight through our networks. Our trailer pool includes dry van, refrigerated and
roller-bed  trailers,  and  substantially  all  of  our  trailers  are  53  feet  long. We  own  the  majority  of  the  trailers  we  use,  but  we  supplement  at  times  with  leased  trailers. As  of
December 31, 2020, we had 6,009 owned trailers in our fleet with an average age of approximately five years. In addition, as of December 31, 2020, we also had 162 leased
trailers in our fleet. As of December 31, 2020, we had 232 owned tractors and straight trucks in our fleet, with an average age of approximately eight years.  In addition, as of
December 31, 2020, we also had 567 leased tractors and straight trucks in our fleet.

Environmental Protection and Community Support

At Forward, we embrace a comprehensive definition of sustainability that addresses Environmental, Social, and Governance factors (“ESG”). To our employees, our

communities, our customers, our suppliers, and our investors, each impact area matters.

In 2019, Forward’s Board amended the Corporate Governance and Nominating (“CG&N”) Committee Charter to oversee our efforts related to environmental, social,

and governance matters, and management of sustainability-related risks and opportunities. At least twice a year, the CG&N Committee is updated on each of these topics and
provides feedback and recommendations that it deems appropriate.

At the beginning of 2020, Forward’s leadership created and staffed the Head of Corporate ESG role to provide oversight of Forward’s ESG vision, strategic planning,

performance management and improvement activities. Shortly after, Forward initiated an ESG market analysis and benchmarking exercise that explored the ESG issues that
most impact transportation and logistics industries and marketplaces.

In second quarter of 2020, we began to conduct an ESG assessment, starting with a third-party stakeholder assessment that served as a basis for identifying and

prioritizing ESG topics most relevant to our industry, our business, and our stakeholders. The assessment’s findings yielded initial topics that we recognized as important. We
followed with a more in-depth assessment of risks and opportunities, utilizing Sustainable Accounting Standards Board (“SASB”) standards as a guide, in order to further refine
our disclosure topics and gain stakeholder alignment. SASB identifies Forward as part of the “Airfreight and Logistics” industry; we decided to also incorporate the disclosure
topics under “Road Transportation” to assure that all relevant topics for our business were represented in this analysis.

This more detailed assessment yielded clarity of our ESG topics and prioritization based on the degree of both qualitative and quantitative impact to our business. We

identified ten ESG topic priority areas relevant to Forward’s business and mapped each to widely adopted ESG reporting standards as identified by SASB. Within these ten topic
areas, we identified specific related risks and opportunities, and aligned on improvement activities.

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The following are the ten ESG topic priority areas we identified relevant to our business and the foundation for our sustainability approach:

•

Roadway Health & Safety; Workplace Health & Safety; Independent Contractor Practices; Diversity & Inclusion Practices; Community Impact & Partnerships; Measure
& Disclose; Information Security; Responsible Supplier Practices; GHG Emissions Reduction Practices; and Air Quality Practices

Beyond our roadway safety focus, Forward employs, maintains, and monitors a robust Health and Safety program for all of our workers which establishes procedures

and policies to prevent workplace incidents. As part of our assessment, we have identified improvement activities to develop a comprehensive Emergency Preparedness Plan
(“EPP”) for all our facilities. The EPP is under development and in compliance with OSHA 29 CFR 1910 standards and FMCSA 49 CFR. When completed in 2021, we will
distribute and maintain this EPP for employees and independent contractors alike, across our facilities and corporate offices.

We are committed to supporting and giving back to the communities where we live and work, particularly through the support of our employee Veterans, and to the

community of Veterans in North America.

We continue to support our Veterans through our charitable organization, Operation: Forward Freedom, a manifestation of our Company’s ongoing commitment to

Veteran-related causes. Operation Forward Freedom’s largest fundraising event is intended to be The Inaugural Drive for Hope Golf tournament. In 2020, the Inaugural Drive
For Hope Golf Tournament was postponed due to COVID-19.

We also partner with non-profit organizations that positively impact our communities and our industry. Through our partnership with Truckers Against Trafficking, we

have conducted training for over-the-road drivers to educate and equip them with the tools needed to combat human trafficking.

Forward partners with Women in Trucking to encourage and promote the employment of women within our industry. Our team of drivers is currently comprised of

15% women, roughly twice the U.S. industry average, and we continue to seek opportunities to improve upon that percentage.

Forward is committed to promoting a healthier natural environment by striving for continuous environmental improvements in all aspects of our business.

Forward is currently reducing emissions and energy consumption through several ongoing programs, including:

•
•
•

installation of LED lighting in various facilities;
installation of skirts on all of our trailers to improve fuel efficiency; and
and employment of electric forklifts for our intermodal and final mile facilities.

Forward is also aligning with industry certifications, continuing to be a SmartWay certified company. SmartWay is a certification from the U.S. Environmental

Protection Agency (“EPA”) verifying company compliance with EPA regulations, including fuel efficiency ranges and emission standards.

We recognize the value in describing our sustainability focus and plan to publish our first ESG report in the first quarter of 2021. We are committed to making our

results count across the country and will continue to update our future disclosures accordingly.

Risk Management and Litigation

Under  DOT  regulations,  we  are  liable  for  bodily  injury  and  property  damage  caused  by  Leased  Capacity  Providers  and  employee  drivers  while  they  are  operating

equipment under our various motor carrier authorities. The potential liability associated with any accident can be severe and occurrences are unpredictable.

For vehicle liability, we retain a portion of the risk. Below is a summary of our risk retention on vehicle liability insurance coverage maintained by us through $10.0

million (in millions):

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Expedited Freight¹

Risk Retention

Frequency

Layer

Policy Term

LTL business $
Truckload business $
LTL and Truckload businesses $
LTL and Truckload businesses $

3.00  Occurrence/Accident²
2.00  Occurrence/Accident²
6.00 
5.00 

Policy Term Aggregate³
Policy Term Aggregate³

$0 to $3.0
$0 to $2.0
$3.0 to $5.0
$5.0 to $10.0

10/1/2020 to 10/1/2021
10/1/2020 to 10/1/2021
10/1/2020 to 10/1/2021
10/1/2020 to 10/1/2021

Intermodal

$

0.25  Occurrence/Accident²

$0 to $0.25

4/1/2020 to 10/1/2021

¹ Excluding the Final Mile business, which is primarily a brokered service.
² For each and every accident, we are responsible for damages and defense up to these amounts, regardless of the number of claims associated with any accident.
³ During the Policy Term, we are responsible for damages and defense within the stated Layer up to the stated, aggregate amount of Risk Retention before insurance will respond.

Also, from time to time, when brokering freight, we may face claims for the “negligent selection” of outside, contracted carriers that are involved in accidents, and we
maintain third-party  liability  insurance  coverage  with  a  $0.1  million  deductible  per  occurrence  for  most  of  our  brokered  services. Additionally,  we  maintain  workers’
compensation insurance with a self-insured retention of $0.5 million per occurrence. We cannot guarantee that our self-insurance retention levels will not increase and/or that we
may have to agree to more unfavorable policy terms as a result of market conditions, poor claims experience or other factors. We could incur claims in excess of our policy
limits or incur claims not covered by our insurance. Any claims beyond the limits or scope of our insurance coverage may have a material adverse effect on us. Because we do
not carry “stop loss” insurance, a significant increase in the number of claims that we must cover under our self-insurance retainage could adversely affect our profitability. In
addition, we may be unable to maintain insurance coverage at a reasonable cost or in sufficient amounts or scope to protect us against losses.

From time to time, we are a party to litigation arising in the normal course of our business, most of which involve claims for personal injury, property damage related
to  the  transportation  and  handling  of  freight,  or  workers’  compensation.  We  do  not  believe  that  any  of  these  pending  actions,  individually  or  in  the  aggregate,  will  have  a
material adverse effect on our business, financial condition or results of operations.

Regulation

We  are  regulated  by  various  United  States  and  state  agencies,  including  the  DOT. The  DOT  and  the  Federal  Motor  Carrier  Safety Administration  (“FMCSA”),  an
agency within the DOT, manages a Compliance, Safety, Accountability initiative (“CSA”) which governs matters such as safety requirements and compliance, registration to
engage  in  motor  carrier  operations,  drivers’  hours  of  service  (“HOS”)  requirements,  and  certain  mergers,  consolidations,  and  acquisitions.  We  are  also  subject  to  laws  and
regulations  under  the  U.S.  Environmental  Protection Agency  and  the  Occupational  Safety  and  Health Administration,  which  regulate  safety,  the  supervision  of  hazardous
materials,  water  discharges,  air  emissions,  solid  waste  disposal  and  the  release  and  cleanup  of  other  substances.  These  regulatory  authorities  have  broad  powers,  generally
governing  matters  such  as  authority  to  engage  in  motor  carrier  operations,  as  well  as  motor  carrier  registration,  driver  hours  of  service,  safety  and  fitness  of  transportation
equipment  and  drivers,  transportation  of  hazardous  materials,  certain  mergers  and  acquisitions  and  periodic  financial  reporting.  The  trucking  industry  is  also  subject  to
regulatory and legislative changes from a variety of other governmental authorities, which address matters such as: increasingly stringent environmental, occupational safety
and health regulations, limits on vehicle weight and size, ergonomics, port security, and hours of service. In addition, we are subject to compliance with cargo-security and
transportation regulations issued by the Transportation Security Administration and Customs and Border Protection (“CBP”) within the U.S. Department of Homeland Security,
and our domestic customs brokerage operations are licensed by CBP.

We  are  also  subject  to  employment  laws  and  regulations,  including  the  changing  regulatory  landscape,  with  the  potential  effects  of  California Assembly  Bill  5
(“California AB5”), which introduced a new test for determining worker classification that is viewed as expanding the scope of employee relationships and narrowing the scope
of independent contractor relationships.

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Additionally,  our  Canada  business  activities  are  subject  to  similar  requirements  imposed  by  the  laws  and  regulations  of  Canada,  as  well  as  its  provincial  laws  and
regulations. Regulatory  requirements,  and  changes  in  regulatory  requirements,  may  affect  our  business  or  the  economics  of  the  industry  by  requiring  changes  in  operating
practices or by influencing the demand for and increasing the costs of providing transportation services.

Service Marks

Through one of our subsidiaries, we hold federal trademark registrations or applications for federal trademark registration, associated with the following service marks:

Forward Air, Inc.®, North America’s Most Complete Roadfeeder Network®, Keeping Your Business Moving Forward®, Forward Air®, Forward Air Complete®, PROUD®,
Total Quality, Inc.®, TQI, Inc.®, TQI®, Central States Trucking Co.®, First in “Last Mile” Home Delivery®, FSA Logistix®, FSA Logistix A Final Mile Company®, FSA
Network, Inc.®, Forward CST Because it matters, think Forward
SM

, Forward LTL Because it matters, think Forward , Final Forward Mile Because it matters, think Forward
  SM
,  Precision  Execution  Safe.  On-Time.

,  Forward  Truckload  Services  Because  it  matters,  think  Forward ,  and  Forward  Solutions  Because  it  matters,  think  Forward

  SM

 SM

 SM

Accurate. Reliable 

SM

, and Forward . These marks are of significant value to our business.

SM

Available Information

We file reports with the Securities and Exchange Commission (the “SEC”), including annual reports on Form 10-K, quarterly reports on Form 10-Q, current reports on
Form 8-K. other reports and amendments to such reports filed or furnished pursuant to Section 13(a) or 15(d) of the Securities and Exchange Act of 1934, as amended from time
to  time.  We  are  an  electronic  filer  and  the  SEC  maintains  an  Internet  site  at  www.sec.gov  that  contains  these  reports  and  other  information  filed  electronically.  We  make
available free of charge through the Investor Relations portion of our website such reports as soon as reasonably practicable after such material is electronically filed with or
furnished to the SEC. Our website address is www.forwardaircorp.com. Our goal is to maintain our website as a portal through which investors can easily find or navigate to
pertinent  information  about  us. The  information  provided  on  the  website  is  not  part  of  this  report,  and  is  therefore  not  incorporated  by  reference  unless  such  information  is
otherwise specifically referenced elsewhere in this report.

Information About our Executive Officers

The current executive officers of the Company, as of February 26, 2021 are listed below. The ages listed below are as of December 31, 2020.

Name

Thomas Schmitt
Michael J. Morris
Michael L. Hance
Chris C. Ruble
Scott E. Schara

    The following are our executive officers:

Age
55
52
48
58
53

Position

President, Chief Executive Officer and Executive Chairman
Chief Financial Officer and Treasurer
Chief Legal Officer & Secretary
Chief Operating Officer
Chief Commercial Officer

There are no family relationships between any of our executive officers. All officers hold office until the earliest to occur of their resignation or removal by the Board

of Directors.

Thomas Schmitt has served as President, Chief Executive Officer and director since September 2018 and was elected Chairman of the Board in May 2019. Prior to
joining Forward Air, Mr. Schmitt served as Management Board Member and Chief Commercial Officer for DB Schenker, a Global Logistics Company from June 2015 to July
2018. From January 2013 to April 2015, Mr. Schmitt was President, CEO and Director of Aqua Terra, a Canadian provider of natural spring water. From 2010 to 2012, Mr.
Schmitt served as President, CEO and Director of Purolator, a Canadian parcel and freight transportation company. Prior to joining Purolator, Mr. Schmitt spent 12 years at
FedEx in Memphis, TN where he served as CEO of FedEx Supply Chain and SVP of FedEx Solutions. Prior to his time with FedEx, Mr. Schmitt held senior roles at McKinsey
& Company. Mr. Schmitt has been a member of the Xynteo Leadership board since 2018 and a Non-Executive Director of the Ferguson Plc board since February 2019. Mr.
Schmitt also served on the board of directors of Dicom Transportation Group from January 2014 to June 2018, Zooplus AG, from June 2013 to May 2016, Univar, Inc., from
July 2008 to June 2013 and Cyberport GmbH since June 2015.

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Michael J. Morris has served as Chief Financial Officer and Treasurer since June 2016. From 2010 to 2015, Mr. Morris was the Senior Vice President of Finance &
Treasurer at Con-way Inc. (“Con-way”) and in 2016 he transitioned to be the Senior Vice President of Finance & Treasurer at XPO Logistics Inc. (“XPO”) following XPO's
acquisition of Con-way.

Michael L. Hance has served as Chief Legal Officer and Secretary since May 2014. From May 2010 until May 2014, he served as Senior Vice President of Human
Resources and General Counsel. From January 2008 until May 2010, he served as Senior Vice President and General Counsel, and from August 2006 until January 2008, he
served as Vice President and Staff Counsel. Before joining us, Mr. Hance practiced law with the law firms of Baker, Donelson, Bearman, Caldwell and Berkowitz, P.C. from
October 2003 until August 2006 and with Bass, Berry & Sims, PLC from September 1999 to September 2003.

Chris  C.  Ruble  has  served  as  Chief  Operating  Officer  for  the  entire  Company  since  May  2019.  Mr.  Ruble  was  Chief  Operating  Officer  for  the  Company’s  LTL,
including Final Mile and Pool Distribution segments from June 2018 to May 2019. Prior to this role, Mr. Ruble was President, Expedited Services from January 2016 to June
2018,  Executive  Vice  President,  Operations  from August  2007  to  January  2016,  and  Senior  Vice  President,  Operations  from  October  2001  until August  2007.  He  was  a
Regional Vice President from September 1997 to October 2001 and a regional manager from February 1997 to September 1997, after starting with the Company as a terminal
manager in January 1996. From June 1986 to August 1995, Mr. Ruble served in various management capacities at Roadway Package System, Inc.

Scott E. Schara has served as Chief Commercial Officer since August 2020. Prior to joining the Company, Mr. Schara served as Chief Commercial Officer of Coyote
Logistics Inc. (“Coyote Logistics”) since June 2019 and in other various leadership positions of increasing responsibility since he began his career at Coyote Logistics in 2010,
including  President,  Global  Sales  and  Executive  Vice  President,  Strategic  Accounts.  From  2008  to  2010,  Mr.  Schara  served  as  Assistant  Vice  President  of  Enterprise
Development  at  Hub  Group,  Inc.  (“Hub  Group”)  and  as  Regional  Sales  Manager  at  Hub  Group  from  2005  to  2008.  Mr.  Schara  held  various  other  leadership  positions  at
Alliance Shippers, Inc. from 2004 to 2005, The Home Depot, Inc. from 2000 to 2004 and at Exel Logistics, Inc. from 1995 to 2000.

Other information required by this item is incorporated herein by reference to our proxy statement for the 2021 Annual Meeting of Shareholders (the “2021 Proxy

Statement”). The 2021 Proxy Statement will be filed with the SEC not later than 120 days subsequent to December 31, 2020.

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Item 1A.    Risk Factors

The  following  are  important  risk  factors  that  could  affect  our  financial  performance  and  could  cause  actual  results  for  future  periods  to  differ  materially  from  our
anticipated results or other expectations, including those expressed in any forward-looking statements made in this Annual Report on Form 10-K or our other filings with the
SEC  or  in  oral  presentations  such  as  telephone  conferences  and  webcasts  open  to  the  public.  You  should  carefully  consider  the  following  factors  and  consider  these  in
conjunction with “Management’s Discussion and Analysis of Financial Condition and Results of Operations” in Item 7 and our Consolidated Financial Statements and related
Notes in Item 8.

Risks Relating to Our Business and Operations

Overall economic conditions that reduce freight volumes could have a material adverse impact on our operating results and ability to achieve growth.

We  are  sensitive  to  changes  in  overall  economic  conditions  that  impact  customer  shipping  volumes,  industry  freight  demand  and  industry  truck  capacity.  The
transportation industry historically has experienced cyclical fluctuations in financial results due to economic recession, downturns in business cycles of our customers, interest
and  currency  rate  fluctuations,  inflation  and  other  economic  factors  beyond  our  control.  Changes  in  U.S.  trade  policy  could  lead  to  ‘trade  wars’  impacting  the  volume  of
economic activity in the United States, and as a result, trucking freight volumes may be materially reduced. Such a reduction may materially and adversely affect our business.
Deterioration in the economic environment subjects our business to various risks, including the following that may have a material and adverse impact on our operating results
and cause us not to maintain profitability or achieve growth:

•

•

•

•

A reduction in overall freight volumes reduces our revenues and opportunities for growth. In addition, a decline in the volume of freight shipped due to a downturn in
customers’  business  cycles  or  other  factors  (including  our  ability  to  assess  dimensional-based  weight  increases)  generally  results  in  decreases  in  freight  pricing  and
decreases in average revenue per pound of freight, as carriers compete for loads to maintain truck productivity.
Our base transportation rates are determined based on numerous factors such as length of haul, weight per shipment and freight class. During economic downturns, we
may also have to lower our base transportation rates based on competitive pricing pressures and market factors.
Some of our customers may face economic difficulties and may not be able to pay us, and some may go out of business. In addition, some customers may not pay us as
quickly as they have in the past, causing our working capital needs to increase.
A significant number of our transportation providers may go out of business and we may be unable to secure sufficient equipment or other transportation services to meet
our commitments to our customers.

• We may not be able to appropriately adjust our expenses to changing market demands. In order to maintain high variability in our business model, it is necessary to

•

adjust staffing levels to changing market demands. In periods of rapid change, it is more difficult to match our staffing levels to our business needs.
If  the  domestic  freight  forwarder,  Expedited  Freight’s  primary  customer  type,  is  disintermediated,  and  we  are  not  able  to  transition  effectively  into  servicing  other
customers, like third-party logistics companies and beneficial cargo owners, our business and financial results could be materially adversely affected.

Our profitability could be negatively impacted if our pricing structure proves to be inaccurate.

The  price  we  charge  our  customers  for  the  services  we  provide  is  based  on  our  calculations  of,  among  other  things,  the  costs  of  providing  those  services. The
Company’s  assessment  of  its  costs  and  resulting  pricing  structure  is  subject  to  effectively  identifying  and  measuring  the  impact  of  a  number  of  key  operational  variables
including, but not limited to volumes, operational efficiencies, length of haul, the mix of fixed versus variable costs, productivity and other factors. If we are incorrect in our
assumptions and do not accurately calculate or predict the costs to us to provide our services, we could experience lower margins than anticipated, loss of business, or be unable
to offer competitive products and services.

We may have difficulty effectively managing our growth, which could adversely affect our business, results of operations and financial condition.

Our growth strategy includes increasing freight volume from existing customers, expanding our service offerings and pursing strategic transactions. Our growth plans
will place significant demands on our management and operating personnel. Our ability to manage our future growth effectively will require us to, among other things, regularly
enhance our operating and management information systems, evaluate and change our service offerings and continue to attract, retain, train, motivate and

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manage  key  employees,  including  through  training  and  development  programs.  If  we  are  unable  to  manage  our  growth  effectively,  our  business,  results  of  operations  and
financial condition may be adversely affected.

We have grown and may grow, in part, through acquisitions, which involve various risks, and we may not be able to identify or acquire companies consistent with our
growth strategy or successfully integrate acquired businesses into our operations.

We have grown through acquisitions, and we intend to pursue opportunities to expand our business by acquiring other companies in the future. Acquisitions involve

risks, including those relating to:

•
•
•
•
•
•
•
•
•
•
•

identification of appropriate acquisition candidates;
negotiation of acquisitions on favorable terms and valuations;
integration of acquired businesses and personnel;
integration of information technology systems;
implementation of proper business and accounting controls;
ability to obtain financing, at favorable terms or at all;
diversion of management attention;
retention of employees and customers;
non-employee driver attrition;
unexpected liabilities;
detrimental issues not discovered during due diligence.

Acquisitions also may affect our short-term cash flow and net income as we expend funds, potentially increase indebtedness and incur additional expenses. If we are
not able to identify or acquire companies consistent with our growth strategy, or if we fail to successfully integrate any acquired companies into our operations, we may not
achieve anticipated increases in revenue, cost savings and economies of scale, our operating results may actually decline and acquired goodwill and intangibles may become
impaired.

If we have difficulty attracting and retaining Leased Capacity Providers, other third-party transportation capacity providers, or freight handlers, our profitability and results
of operations could be adversely affected.

We depend on third-party transportation capacity providers for most of our transportation capacity needs. In 2020, 47.5% of our purchased transportation capacity was
provided by Leased Capacity Providers. Competition for Leased Capacity Providers is intense, and sometimes there are shortages in the marketplace. In addition, a decline in the
availability of trucks, tractors and trailers for purchase or use by Leased Capacity Providers may negatively affect our ability to obtain the needed transportation capacity. We
also need a large number of employee freight handlers to operate our business efficiently. During periods of low unemployment in the areas where our terminals are located, we
may  have  difficulty  hiring  and  retaining  a  sufficient  number  of  freight  handlers.  If  we  have  difficulty  attracting  and  retaining  enough  qualified  freight  handlers  or  Leased
Capacity Providers, we may be forced to increase wages and benefits for our employees or to increase the cost at which we contract with our Leased Capacity Providers, either
of which would increase our operating costs. This difficulty may also impede our ability to maintain our delivery schedules, which could make our service less competitive and
force us to curtail our planned growth. A capacity deficit may lead to a loss of customers and a decline in the volume of freight we receive from customers.

To augment the transportation capacity provided by Leased Capacity Providers, we purchase transportation from other third-party motor carriers at a higher cost. As
with  Leased  Capacity  Providers,  competition  for  third-party  carriers  is  intense,  and  sometimes  there  are  shortages  of  available  third-party  carriers.  If  we  cannot  secure  a
sufficient number of Leased Capacity Providers and have to purchase transportation from third-party carriers, our operating costs will increase. If our labor and operating costs
increase, we may be unable to offset the increased costs by increasing rates without adversely affecting our business. As a result, our profitability and results of operations could
be adversely affected.

A determination by regulators that our Leased Capacity Providers are employees rather than independent contractors could expose us to various liabilities and additional
ongoing  expenses,  and  related  litigation  can  subject  us  to  substantial  costs,  which  could  have  a  material  adverse  effect  on  our  results  of  operations  and  our  financial
condition.

At times, the Internal Revenue Service, the Department of Labor and state authorities have asserted that independent contractor transportation capacity providers like
our Leased Capacity Providers are “employees,” rather than “independent contractors.” Additionally, we are aware of certain judicial decisions and recently enacted state laws
that could bring about major reforms in the classification of workers, including the California legislature’s passage of California Assembly Bill 5

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(“California  AB  5”).  California  AB  5  purports  to  codify  a  new  test  for  determining  worker  classification  that  is  broadly  viewed  as  expanding  the  scope  of  employee
relationships and narrowing the scope of independent contractor relationships. Given the passage of California AB 5 and ongoing litigation regarding its applicability to motor
carriers  regulated  by  the  U.S.  Department  of  Transportation,  there  is  a  significant  degree  of  uncertainty  regarding  its  application.  In  addition,  California AB  5  has  been  the
subject of widespread national discussion and it is possible that other jurisdictions may enact similar laws.

A  determination  by  regulators  that  our  Leased  Capacity  Providers are  employees  rather  than  independent  contractors  could  expose  us  to  various  liabilities  and
additional ongoing expenses, including but not limited to, employment-related expenses such as workers’ compensation insurance coverage and reimbursement of work-related
expenses.  Our  exposure  could  include  prior  period  compensation,  as  well  as  potential  liability  for  employee  benefits  and  tax  withholdings.  In  addition,  the  topic  of  the
classification of individuals as employees or independent contractors has gained increased attention among the plaintiffs’ bar and certain states have recently seen numerous
class action lawsuits filed against transportation companies that engage independent contractors, some of which have resulted in significant damage awards and/or monetary
settlements for workers who have been allegedly misclassified as independent contractors. The legal and other costs associated with any of these matters can be substantial and
could have a material adverse effect on our results of operations and our financial condition.

Our results of operations will be materially and adversely affected if our new service offerings do not gain market acceptance or result in the loss of our current customer
base.

One element of our growth strategy is to expand our service offerings to customers. As a result, we have added additional services in the past few years. We may not
succeed in making our customers sufficiently aware of existing and future services or in creating customer acceptance of these services at the prices we would want to charge. In
addition,  we  may  be  required  to  devote  substantial  resources  to  educate  our  customers,  with  no  assurance  that  a  sufficient  number  of  customers  will  use  our  services  for
commercial success to be achieved. We may not identify trends correctly, or may not be able to bring new services to market as quickly, effectively or price-competitively as
our  competitors.  In  addition,  new  services  may  alienate  existing  customers  or  cause  us  to  lose  business  to  our  competitors.  If  any  of  the  foregoing  occurs,  it  could  have  a
material adverse effect on our results of operations.

For example, we have in recent years expanded our “final mile” service offering through the acquisition of the assets of FSA and Linn Star Holdings, Inc., Linn Star
Transfer, Inc. and Linn Star Logistics, LLC (collectively, “Linn Star”).  This is a difficult to serve market and we face competition in this market from competitors that have
operated in this market for several years, which may hinder our ability to compete and gain market share.

Because a portion of our network costs are fixed, any factors that result in a decrease in the volume or revenue per pound of freight shipped through our networks will
adversely affect our results of operations.

Our operations, particularly our networks of hubs and terminals, represent substantial fixed costs. As a result, any decline in the volume or revenue per pound of freight
we  handle  will  have  an  adverse  effect  on  our  operating  margin  and  our  results  of  operations.  Several  factors  can  result  in  such  declines,  including  adverse  business  and
economic  conditions  affecting  shippers  of  freight  as  discussed  above.  In  addition,  volumes  shipped  through  our  network  may  be  negatively  impacted  by  lack  of  customer
contractual obligations or cancellations of existing customer contracts. Typically, we do not enter into long-term contracts with our customers. Rather, our customer contracts
typically allow for cancellation within 30 to 60 days.  As a result, we cannot guarantee that our current customers will continue to utilize our services or that they will continue at
the same levels.   The timing of our capital investments, pricing models and service availability are generally based on our existing and anticipated customer contracts. Any
change in one of the foregoing factors that results in a decrease in the volume or revenue per pound of freight shipped will adversely affect our results of operations.

We derive a significant portion of our revenue from a few major customers, the loss of one or more of which could have a material adverse effect on our business.

For the calendar year ended December 31, 2020, our top ten customers, based on revenue, accounted for approximately 39% of our revenue. One of our Expedited
Freight  customers  accounted  for  more  than  10%  of  revenues  in  that  segment  and  more  than  10%  of  consolidated  revenues.  These  customers  can  impact  our  revenues  and
profitability based on factors such as: industry trends related to e-commerce that may apply downward pricing pressures on the rates our customers can charge; the seasonality
associated  with  the  fourth  quarter  holiday  season;  business  combinations  and  the  overall  growth  of  a  customer's  underlying  business;  and  any  disruptions  to  our  customer’s
businesses. These customers could choose to divert all or a portion of their business with us to one of our competitors, demand pricing concessions for our services, require us to
provide enhanced services that increase our costs, or develop their own shipping and distribution capabilities. Our Expedited Freight

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and Intermodal segments typically do not have long-term contracts with their customers. A reduction in, or termination of, our services by one or more of our major customers
could have a material adverse effect on our business and operating results.

We are dependent on our senior management team and other key employees, and the loss of any such personnel could materially and adversely affect our business,
operating results and financial condition.

Our future performance depends, in significant part, upon the continued service of our senior management team and other key employees. We cannot be certain that
we can retain these employees. The loss of the services of one or more of these or other key personnel could have a material adverse effect on our business, operating results and
financial condition if we are unable to secure replacement personnel internally or through our recruitment programs and initiatives that have sufficient experience in our industry
or  in  the  management  of  our  business.  If  we  fail  to  develop,  compensate,  and  retain  a  core  group  of  senior  management  and  other  key  employees  and  address  issues  of
succession planning, it could hinder our ability to execute on our business strategies and maintain our level of service.

Our business is subject to seasonal trends.

Historically, our operating results have been subject to seasonal trends when measured on a quarterly basis. Our first and second quarters have traditionally been the
weakest  compared  to  our  third  and  fourth  quarters.  This  trend  is  dependent  on  numerous  factors  including  economic  conditions,  customer  demand  and  weather.  Because
revenue is directly related to the available working days of shippers, national holidays and the number of business days during a given period may also create seasonal impact on
our  results  of  operations. After  the  winter  holiday  season  and  during  the  remaining  winter  months,  our  freight  volumes  are  typically  lower  because  some  customers  reduce
shipment levels. In addition, a substantial portion of our revenue is derived from customers in industries whose shipping patterns are tied closely to consumer demand which can
sometimes  be  difficult  to  predict  or  are  based  on  just-in-time  production  schedules.  Therefore,  our  revenue  is,  to  a  large  degree,  affected  by  factors  that  are  outside  of  our
control. There can be no assurance that our historic operating patterns will continue in future periods as we cannot influence or forecast many of these factors.

Our results of operations may be affected by harsh weather conditions, disasters and pandemics.

Certain weather-related conditions such as ice and snow can disrupt our operations. Our operating expenses have historically been higher in the winter months because
of  cold  temperatures  and  other  adverse  winter  weather  conditions,  which  result  in  decreased  fuel  efficiency,  increased  cold  weather-related  maintenance  costs  of  revenue
equipment  and  increased  insurance  and  claims  costs.  Harsh  weather  could  also  reduce  our  ability  to  transport  freight,  which  could  result  in  decreased  revenues.  Disasters,
including severe weather and public health issues, such as pandemics, occurring in the United States or abroad, could result in the temporary lack of an adequate work force and
the temporary disruption in the transport of goods to or from overseas which could prevent, delay or reduce freight volumes and could have an adverse impact on consumer
spending and confidence levels, all of which could result in decreased revenues.

We could be required to record a material non-cash charge to income if our recorded intangible assets or goodwill are determined to be impaired.

We have $145.0 million of recorded net definite-lived intangible assets on our consolidated balance sheet at December 31, 2020.  Our definite-lived intangible assets
primarily represent the value of customer relationships and non-compete agreements that were recorded in conjunction with our various acquisitions.  We review our long-lived
assets,  such  as  our  definite-lived  intangible  assets,  for  impairment  whenever  events  or  changes  in  circumstances  indicate  that  the  carrying  amount  may  not  be
recoverable.  Impairment is recognized on these assets when the estimated fair value is less than the carrying value.  If such measurement indicates impairment, we would be
required  to  record  a  non-cash  impairment  charge  to  our  consolidated  statement  of  comprehensive  income  in  the  amount  that  the  carrying  value  of  these  assets  exceeds  the
estimated fair value of the assets.

We also have recorded goodwill of $245.0 million on our consolidated balance sheet at December 31, 2020. Goodwill is assessed for impairment annually (or more
frequently if circumstances indicate possible impairment) for each of our reporting units. This assessment includes comparing the fair value of each reporting unit to the carrying
value of the assets assigned to each reporting unit. If the carrying value of the reporting unit was to exceed our estimated fair value of the reporting unit, we would then be
required to estimate the fair value of the individual assets and liabilities within the reporting unit to ascertain the amount of fair value of goodwill and any potential impairment.
If we determine that our fair value of goodwill is less than the related book value, we could be required to record a non-cash impairment charge to our consolidated statement of
comprehensive income, which could have a material adverse effect on our earnings.

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We operate in highly competitive and fragmented segments of our industry, and our business will suffer if we are unable to adequately address downward pricing pressures
and other factors that may adversely affect our results of operations, growth prospects and profitability.

The segments of the freight transportation industry in which we participate are highly competitive, very fragmented and historically have few barriers to entry. We
compete with a large number of other asset-light logistics companies, asset-based carriers, integrated logistics companies, and third-party freight brokers. To a lesser extent, we
also compete with integrated air cargo carriers and passenger airlines. Our competition ranges from small operators that compete within a limited geographic area to companies
with substantially greater financial and other resources, including greater freight capacity.  We also face competition from freight forwarders who decide to establish their own
networks to transport expedited ground freight, as well as from logistics companies, Internet matching services and Internet and third-party freight brokers, and new entrants to
the market. In addition, customers can bring in-house some of the services we provide to them. We believe competition is based primarily on quality service, available capacity,
on-time delivery, flexibility, reliability and security, transportation rates as well as the ability to acquire and maintain terminal facilities in desirable locations at reasonable rates.
Many of our competitors periodically reduce their rates to gain business, especially during times of economic decline. In the past several years, several of our competitors have
reduced their rates to unusually low levels that we believe are unsustainable in the long-term, but that may materially adversely affect our business in the short-term. In an effort
to reduce costs, we have seen our customers solicit bids from multiple transportation providers and decide to develop or expand internal capabilities for some of the services that
we provide.

In  addition,  competitors  may  pursue  other  strategies  to  gain  a  competitive  advantage  such  as  developing  superior  information  technology  systems  or  establishing
cooperative relationships to increase their ability to address customer needs. The development of new information technology systems or business models could result in our
disintermediation in certain businesses, such as freight brokerage. Furthermore, the transportation industry continues to consolidate. As a result of consolidation, our competitors
may increase their market share and improve their financial capacity, and may strengthen their competitive positions. Business combinations could also result in competitors
providing a wider variety of services at competitive prices, which could adversely affect our financial performance. These competitive pressures may cause a decrease in our
volume of freight, require us to lower the prices we charge for our services and adversely affect our results of operations, growth prospects and profitability.

The ongoing coronavirus outbreak, and measures taken in response thereto, has and could continue to have a material adverse effect on our business, results of operations
and financial condition.

Our  business  is  highly  susceptible  to  changes  in  economic  conditions.  Our  products  and  services  are  directly  tied  to  the  production  and  sale  of  goods  and,  more
generally, to the North American economy. The COVID-19 pandemic has adversely impacted economic activity and conditions worldwide and created significant volatility and
disruption to financial markets. Efforts to control the spread of COVID-19 led governments and other authorities to impose restrictions which resulted in business closures and
disrupted supply chains worldwide. As a result, transportation and supply chain companies such as ours experienced slowdowns and reduced demand for our services.

Although  our  business  and  operations  have  returned  to  pre-COVID  levels,  the  situation  surrounding  COVID-19  remains  fluid  and  may  be  further  impacted  by  the
policies  of  President  Biden’s  administration  and  the  availability  and  success  of  a  vaccine.  The  extent  to  which  the  COVID-19  outbreak  impacts  our  business,  results  of
operations and financial condition in 2021 will depend on future developments, which are highly uncertain and cannot be predicted, including, but not limited to the duration,
spread, severity and impact of the COVID-19 outbreak, the effects of the outbreak on our customers and suppliers and the remedial actions and stimulus measures adopted by
local and federal governments, and to what extent normal economic and
operating conditions can resume.

We periodically evaluate factors including, but not limited to, macroeconomic conditions, changes in our industry and the markets in which we operate and our market
capitalization, as well as our reporting units’ expected future financial performance for purposes of evaluating asset impairments, including goodwill. We believe that the impact
of COVID-19 may negatively affect certain key assumptions used in our analysis; however, we will need to assess the severity and nature of the long-term impacts to determine
if we may be required to record charges for asset impairments in the future.

Volatility  in  fuel  prices,  shortages  of  fuel  or  the  ineffectiveness  of  our  fuel  surcharge  program  can  have  a  material  adverse  effect  on  our  results  of  operations  and
profitability.

We are subject to risks associated with the availability and price of fuel. Fuel prices have fluctuated dramatically over

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recent years. Future fluctuations in the availability and price of fuel could adversely affect our results of operations. Fuel availability and prices can be impacted by factors
beyond our control, such as natural or man-made disasters, adverse weather conditions, political events, economic sanctions imposed against oil-producing countries or specific
industry participants, disruption or failure of technology or information systems, price and supply decisions by oil producing countries and cartels, terrorist activities, armed
conflict, tariffs, sanctions, other changes to trade agreements and world supply and demand imbalance. Over time we have been able to mitigate the impact of the fluctuations
through our fuel surcharge programs. Our fuel surcharge rates are set weekly based on the national average for fuel prices as published by the U.S. Department of Energy and
our fuel surcharge table. Our fuel surcharge revenue is the result of our fuel surcharge rates and the tonnage transiting our networks. There can be no assurance that our fuel
surcharge revenue programs will be effective in the future as the fuel surcharge may not capture the entire amount of the increase in fuel prices. Additionally, decreases in fuel
prices reduce the cost of transportation services and accordingly, could reduce our revenues and may reduce margins for certain lines of business. In addition to changing fuel
prices,  fluctuations  in  volumes  and  related  load  factors  may  subject  us  to  volatility  in  our  fuel  surcharge  revenue.  Fuel  shortages,  changes  in  fuel  prices  and  the  potential
volatility in fuel surcharge revenue may adversely impact our results of operations and overall profitability.

Risks Relating to Information Technology and Systems

If  we  fail  to  maintain  our  information  technology  systems,  or  if  we  fail  to  successfully  implement  new  technology  or  enhancements,  we  may  be  at  a  competitive
disadvantage and experience a decrease in revenues.

We  rely  heavily  on  our  information  technology  systems  to  efficiently  run  our  business,  and  they  are  a  key  component  of  our  growth  strategy  and  competitive
advantage.  We,  our  customers  and  third  parties  increasingly  store  and  transmit  data  by  means  of  connected  information  technology  systems.  We  expect  our  customers  to
continue  to  demand  more  sophisticated,  fully  integrated  information  systems  from  their  transportation  providers.  To  keep  pace  with  changing  technologies  and  customer
demands, we must correctly interpret and address market trends and enhance the features and functionality of our information technology systems in response to these trends,
which may lead to significant ongoing software development costs. We may be unable to accurately determine the needs of our customers and the trends in the transportation
services industry or to design and implement the appropriate features and functionality of our information technology systems in a timely and cost-effective manner, which
could put us at a competitive disadvantage and result in a decline in our efficiency, decreased demand for our services and a corresponding decrease in our revenues. In addition,
we could incur software development costs for technology that is ultimately not deployed and thus, would require us to write-off these costs, which would negatively impact our
financial  results. Furthermore, as technology improves, our customers may be able to find alternatives to our services for matching shipments with available freight hauling
capacity.

Our  information  technology  systems  can  also  play  an  integral  role  in  managing  our  internal  freight  and  transportation  information  and  creating  additional  revenue
opportunities  including  assessing  available  backhaul  capacity. A  failure  to  capture  and  utilize  our  internal  freight  and  transportation  information  may  impair  our  ability  to
service our existing customers or grow revenue.

Our  information  technology  systems  are  dependent  upon  Cloud  infrastructure  providers,  Software  as  a  Service,  global  communications  providers,  web  browsers,
telephone systems and other aspects of the Internet infrastructure that have experienced significant system failures and outages in the past. While we take measures to ensure our
major systems have redundant capabilities, our systems are susceptible to outages from fire, floods, power loss, telecommunications failures, data leakage, human error, break-
ins, cyber-attacks and similar events. The occurrence of any of these events could disrupt or damage our information technology systems and hamper our internal operations,
impede our customers’ access to our information technology systems and adversely impact our customer service, volumes, and revenues and result in increased cost. In addition,
we may be required to incur significant costs to protect against damage caused by these disruptions or security breaches in the future.

Our business is subject to cybersecurity risks.

On  December  15,  2020,  we  detected  a  Ransomware  Incident  impacting  our  operational  and  information  technology  systems,  which  caused  service  delays  for  our
customers. We have incurred unexpected costs and impacts from the Ransomware Incident, and may in the future, incur costs in connection with this Ransomware Incident and
any  future  cybersecurity  incidents,  including  infrastructure  investments,  remediation  efforts  and  legal  claims  resulting  from  the  above.  For  more  information  regarding  this
Ransomware Incident, see Item 1, Business and Item 7, Management’s Discussion and Analysis of Financial Condition and Results of Operations.

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Our operations depend on effective and secure information technology systems. Threats to information technology systems, including as a result of cyber-attacks and
cyber  incidents,  such  as  the  Ransomware  Incident  on  December  15,  2020,  continue  to  grow.  Cybersecurity  risks  could  include,  but  are  not  limited  to,  malicious  software,
attempts to gain unauthorized access to our data and the unauthorized release, corruption or loss of our data and personal information, interruptions in communication, loss of
our intellectual property or theft of our sensitive or proprietary technology, loss or damage to our data delivery systems, or other electronic security, including with our property
and equipment.

These cybersecurity risks could:

•
•
•
•
•
•

Disrupt our operations and damage our information technology systems,
Subject us to various penalties and fees by third parties,
Negatively impact our ability to compete,
Enable the theft or misappropriation of funds,
Cause the loss, corruption or misappropriation of proprietary or confidential information, expose us to litigation and
Result in injury to our reputation, downtime, loss of revenue, and increased costs to prevent, respond to or mitigate cybersecurity events.

If another cybersecurity event occurs, such as the Ransomware Incident on December 15, 2020, it could harm our business and reputation and could result in a loss of
customers. Likewise,  data  privacy  breaches  by  employees  and  others  who  access  our  systems  may  pose  a  risk  that  sensitive  customer  or  vendor  data  may  be  exposed  to
unauthorized  persons  or  to  the  public,  adversely  impacting  our  customer  service,  employee  relationships  and  our  reputation.  Furthermore,  any  failure  to  comply  with  data
privacy,  security  or  other  laws  and  regulations,  such  as  the  California  Consumer  Privacy Act,  which  took  effect  in  January  2020,  could  result  in  claims,  legal  or  regulatory
proceedings, inquires or investigations.

While  we  continue  to  make  efforts  to  evaluate  and  improve  our  systems  and  particularly  the  effectiveness  of  our  security  program,  procedures  and  systems,  it  is
possible that our business, financial and other systems could be compromised, which could go unnoticed for a prolonged period of time, and there can be no assurance that the
actions and controls that we implement, or which we cause third-party service providers to implement, will be sufficient to protect our systems, information or other property.
Additionally, customers or third parties upon whom we rely face similar threats, which could directly or indirectly impact our business and operations. The occurrence of a
cyber-incident or attack could have a material adverse effect on our business, financial condition and results of operations.

Risks Relating to Regulatory Environment

Claims for property damage, personal injuries or workers’ compensation and related expenses could significantly reduce our earnings.

Under  DOT  regulations,  we  are  liable  for  bodily  injury  and  property  damage  caused  by  Leased  Capacity  Providers  and  employee  drivers  while  they  are  operating

equipment under our various motor carrier authorities. The potential liability associated with any accident can be severe and occurrences are unpredictable.

For vehicle liability, we retain a portion of the risk. Below is a summary of our risk retention on vehicle liability insurance coverage maintained by us through $10.0

million (in millions):

Expedited Freight¹

Risk Retention

Frequency

Layer

Policy Term

LTL business $
Truckload business $
LTL and Truckload businesses $
LTL and Truckload businesses $

3.00  Occurrence/Accident²
2.00  Occurrence/Accident²
6.00 
5.00 

Policy Term Aggregate³
Policy Term Aggregate³

$0 to $3.0
$0 to $2.0
$3.0 to $5.0
$5.0 to $10.0

10/1/2020 to 10/1/2021
10/1/2020 to 10/1/2021
10/1/2020 to 10/1/2021
10/1/2020 to 10/1/2021

Intermodal

$

0.25  Occurrence/Accident²

$0 to $0.25

4/1/2020 to 10/1/2021

¹ Excluding the Final Mile business, which is primarily a brokered service.

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² For each and every accident, we are responsible for damages and defense up to these amounts, regardless of the number of claims associated with any accident.
³ During the Policy Term, we are responsible for damages and defense within the stated Layer up to the stated, aggregate amount of Risk Retention before insurance will respond.

Also, from time to time, when brokering freight, we may face claims for the “negligent selection” of outside, contracted carriers that are involved in accidents, and we
maintain third-party  liability  insurance  coverage  with  a  $0.1  million  deductible  per  occurrence  for  most  of  our  brokered  services. Additionally,  we  maintain  workers’
compensation insurance with a self-insured retention of $0.5 million per occurrence. We cannot guarantee that our self-insurance retention levels will not increase and/or that we
may have to agree to more unfavorable policy terms as a result of market conditions, poor claims experience or other factors. We could incur claims in excess of our policy
limits or incur claims not covered by our insurance. Any claims beyond the limits or scope of our insurance coverage may have a material adverse effect on us. Because we do
not carry “stop loss” insurance, a significant increase in the number of claims that we must cover under our self-insurance retainage could adversely affect our profitability. In
addition, we may be unable to maintain insurance coverage at a reasonable cost or in sufficient amounts or scope to protect us against losses.

Further,  as  we  focus  on  growing  our  final  mile  solutions  business  that  includes  in-home  installation  of  appliances  and  other  over-the-threshold  services,  we  may
become increasingly subject to inherent risks associated with delivery and installation of products. These risks include incidents that can cause personal injury or loss of life,
damage to or destruction of property, equipment or the environment, or the suspension of our operations.

We face risks related to self-insurance and third-party insurance that can be volatile to our earnings.

We self-insure a significant portion of our claims exposure and related expenses for cargo loss, employee medical expense, bodily injury, workers’ compensation and
property damage, and maintain insurance with insurance companies above our limits of self-insurance. Self-insurance retention and other limitations are detailed in Part II, Item
7, under “Self-Insurance Loss Reserves.” Because of these significant self-insured exposures, insurance and claims expense may fluctuate significantly from period-to-period.
Additionally, our ability to obtain and maintain adequate insurance and the cost of such insurance may be affected by significant claims and conditions in the insurance market
over which we have no control. In recent years the trucking industry has experienced significant increases in the cost of liability insurance and in the median verdict of trucking
accidents. If the cost of insurance increases, we may decide to discontinue certain insurance coverage, reduce our level of coverage or increase our deductibles/retentions to
offset the cost increase. In addition, our existing types and levels of insurance coverage could become difficult or impossible to obtain in the future. The occurrence of an event
that is not fully covered by insurance, the loss of insurance coverage or a material increase in the cost of insurance could have a material adverse effect on our business, financial
condition, results of operations and cash flows.

We accrue for the costs of the uninsured portion of pending claims, based on the nature and severity of individual claims and historical claims development trends.
Estimating the number and severity of claims, as well as related judgment or settlement amounts is inherently difficult. We may fail to establish sufficient insurance reserves and
adequately estimate for future insurance claims. This, along with legal expenses, incurred but not reported claims, and other uncertainties can cause unfavorable differences
between actual self-insurance costs and our reserve estimates.

We  operate  in  a  regulated  industry,  and  increased  costs  of  compliance  with,  or  liability  for  violation  of,  existing  or  future  regulations  and  enforcement  could  have  a
material adverse effect on our business.

The DOT and various state and federal agencies have been granted broad regulatory powers over our business in the United States, and we are licensed by the DOT
and U.S. Customs. Additionally, our Canada business activities are subject to the similar laws and regulations of Canada and its provinces, including the effects of the United
States-Mexico-Canada Agreement (“USMCA”), a trade agreement between the United States, Mexico and Canada to replace NAFTA, which took effect on July 1, 2020. There
can be no assurance that the ongoing transition from NAFTA to the USMCA will not adversely impact our business or disrupt our operations. If we fail to comply with any
applicable regulations, our licenses may be revoked, or we could be subject to substantial fines or penalties and to civil and criminal liability. The transportation industry is
subject to legislative and regulatory changes that can affect the economics of our business by requiring changes in operating practices or influencing the demand for, and the cost
of providing, transportation services.

In  December  2010,  the  FMCSA  established  the  CSA  motor  carrier  oversight  program  under  which  drivers  and  fleets  are  evaluated  based  on  certain  safety-related
standards. Carriers’ safety and fitness ratings under CSA include the on-road safety performance of the carriers’ drivers. The FMCSA has also implemented changes to the HOS
regulations which govern the work hours of commercial drivers and adopted a rule that requires commercial drivers who use paper log books to maintain

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hours-of-service records with electronic logging devices (“ELDs”) and will require commercial drivers who use automatic on-board recording devices (“AOBRDs”) to record
HOS  to  use  ELDs  by  December  2019. As  of  December  2019,  our  fleets  were  updated  to  meet  the  ELD  requirements.  At  any  given  time,  there  are  also  other  proposals  for
safety-related standards that are pending legislative or administrative approval or adoption. If additional or more stringent standards are adopted, such may result in a reduction
of the pool of qualified drivers available to us and to other motor carriers in our industry. If we experience safety and fitness violations, our safety and fitness scores could be
adversely impacted, and our fleets could be ranked poorly as compared to our peers. A reduction in our safety and fitness scores or those of our contracted drivers could also
reduce our competitiveness in relation to other companies that have higher scores. Additionally, competition for qualified drivers and motor carriers with favorable safety ratings
may increase and thus result in increases in driver-related compensation costs.

In addition, there may be changes in applicable federal or state tax or other laws or interpretations of those laws. If this happens, we may incur additional taxes, as well
as higher workers’ compensation and employee benefit costs, and possibly penalties and interest for prior periods. This could have an adverse effect on our results of operations.

We are subject to various environmental laws and regulations including legislative and regulatory responses to climate change, and costs of compliance with, or liabilities
for violations of, existing or future laws and regulations could significantly increase our costs of doing business.

Our operations are subject to environmental laws and regulations dealing with, among other things, the handling of hazardous materials, discharge and retention of
storm water, and emissions from our vehicles. We operate in industrial areas, where truck terminals and other industrial activities are located, and where groundwater or other
forms  of  environmental  contamination  may  have  occurred.  Our  operations  involve  the  risks  of  fuel  spillage,  environmental  damage,  and  hazardous  waste  disposal,  among
others. If we are involved in a spill or other accident involving hazardous substances, or if we are found to be in violation of applicable environmental laws or regulations, it
could  significantly  increase  our  cost  of  doing  business.  Under  specific  environmental  laws  and  regulations,  we  could  be  held  responsible  for  all  of  the  costs  relating  to  any
contamination at our past or present terminals and at third-party waste disposal sites. If we fail to comply with applicable environmental  laws  and  regulations,  we  could  be
subject to substantial fines or penalties and to civil and criminal liability.

In addition, as global warming issues become more prevalent, federal and local governments and our customers are beginning to respond to these issues. This increased
focus on sustainability may result in new regulations and customer requirements that could negatively affect us. This could cause us to incur additional direct costs or to make
changes to our operations in order to comply with any new regulations and customer requirements, as well as increased indirect costs or loss of revenue resulting from, among
other  things,  our  customers  incurring  additional  compliance  costs  that  affect  our  costs  and  revenues.  We  could  also  lose  revenue  if  our  customers  divert  business  from  us
because we have not complied with their sustainability requirements. These costs, changes and loss of revenue could have a material adverse effect on our business, financial
condition and results of operations. Even without any new legislation or regulation, increased public concern regarding greenhouse gases emitted by transportation carriers could
harm  the  reputations  of  companies  operating  in  the  transportation  logistics  industries  and  shift  consumer  demand  toward  more  locally  sourced  products  and  away  from  our
services.

The FMCSA’s CSA initiative could adversely impact our ability to hire qualified drivers or contract with qualified Leased Capacity Providers or third-party carriers, meet
our growth projections and maintain our customer relationships, each of which could adversely impact our results of operations.

The FMCSA’s CSA is an enforcement and compliance program designed to monitor and improve commercial motor vehicle safety by measuring the safety record of
both the motor carrier and the driver. These measurements are scored and used by the FMCSA to identify potential safety risks and to direct enforcement action. CSA scores are
dependent upon safety and compliance experience, which could change at any time. In addition, the safety standards prescribed in CSA could change and our ability as well as
our independent contractors’ ability to maintain an acceptable score could be adversely impacted. Public disclosure of certain CSA scores was restricted through the enactment
of the Fixing America’s Surface Transportation Act of 2015 (the “FAST Act”) on December 4, 2015; however, the FAST Act does not restrict public disclosure of all data
collected by the FMCSA. If we receive unacceptable CSA scores, and this data is made available to the public, our relationships with our customers could be damaged, which
could result in a loss of business.

The requirements of CSA could also shrink the industry’s pool of drivers as those with unfavorable scores could leave the industry. As a result, the costs to attract, train
and retain qualified drivers, Leased Capacity Providers or third-party carriers could increase. In addition, a shortage of qualified drivers could increase driver turnover, decrease
asset utilization, limit growth and adversely impact our results of operations.

23

Table of Contents

If our employees were to unionize, our operating costs would likely increase.

None  of  our  employees  is  currently  represented  by  a  collective  bargaining  agreement.  However,  we  have  no  assurance  that  our  employees  will  not  unionize  in  the

future, which could increase our operating costs and force us to alter our operating methods. This could have a material adverse effect on our operating results.

Our charter and bylaws and provisions of Tennessee law could discourage or prevent a takeover that may be considered favorable.

Our charter and bylaws and provisions of Tennessee law may discourage, delay or prevent a merger, acquisition or change in control that may be considered favorable.
These provisions could also discourage proxy contests and make it more difficult for shareholders to elect directors and take other corporate actions. Among other things, these
provisions:

•

•

authorize  us  to  issue  preferred  stock,  the  terms  of  which  may  be  determined  at  the  sole  discretion  of  our  Board  of  Directors  and  may  adversely  affect  the  voting  or
economic rights of our shareholders; and
establish advance notice requirements for nominations for election to the Board of Directors and for proposing matters that can be acted on by shareholders at a meeting.

Our  charter  and  bylaws  and  provisions  of  Tennessee  law  may  discourage  transactions  that  otherwise  could  provide  for  the  payment  of  a  premium  over  prevailing

market prices for our Common Stock and also could limit the price that investors are willing to pay in the future for shares of our Common Stock.

Our financing costs may be adversely affected by changes in LIBOR.

In 2017, the United Kingdom’s Financial Conduct Authority, which regulates London Interbank Offered Rate (“LIBOR”), announced its intention to phase out LIBOR
by the end of 2021. We use LIBOR as a reference rate in our revolving credit facility to calculate interest due to our lender. It is unclear if LIBOR will cease to exist at that time
or  if  new  methods  of  calculating  LIBOR  will  be  established  such  that  it  continues  to  exist  after  2021.  To  address  the  transition  away  from  LIBOR,  we  have  amended  our
revolving credit facility to include provisions to address establishing a replacement benchmark rate. There is no guarantee that a transition from LIBOR to an alternative will not
result in financial market disruptions, significant increases or volatility in risk-free benchmark rates, or borrowing costs to borrowers, any of which could have a material adverse
effect on our business, result of operations and financial condition.

Item 1B.    Unresolved Staff Comments

    None.

Item 2.        Properties

Properties

        We  believe  that  we  have  adequate  facilities  for  conducting  our  business,  including  properties  owned  and  leased.  Management  further  believes  that  in  the  event
replacement  property  is  needed,  it  will  be  available  on  terms  and  at  costs  substantially  similar  to  the  terms  and  costs  experienced  by  competitors  within  the  transportation
industry.

    We own our Columbus, Ohio central sorting facility which is used by our Expedited Freight segment. The Columbus, Ohio facility is 125,000 square feet with 168

trailer doors. 

    We also own facilities near Dallas/Fort Worth, Texas, Chicago, Illinois and Atlanta, Georgia, all of which are used by the Expedited Freight segment.  The Dallas/Fort
Worth, Texas facility has over 216,000 square feet with 134 trailer doors and approximately 28,000 square feet of office space.  The Chicago, Illinois facility is over 125,000
square feet with 110 trailer doors and over 10,000 square feet of office space. The Atlanta, Georgia facility is over 142,000 square feet with 118 trailer doors and approximately
12,000 square feet of office space. We lease our shared services headquarters in Greeneville, Tennessee. The lease on this facility expires in 2023. We also lease our executive
headquarters in Atlanta, Georgia.

    We lease and maintain 152 additional terminals, office spaces and other properties located in major cities throughout the United States and Canada. Lease terms for
these terminals are typically for three to seven years. In addition, we have operations in 22 cities operated by independent agents who handle freight for us on a commission
basis.

24

 
 
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Item 3.        Legal Proceedings

        From  time  to  time,  we  are  a  party  to  ordinary,  routine  litigation  incidental  to  and  arising  in  the  normal  course  of  our  business,  most  of  which  involve  claims  for
personal  injury,  property  damage  related  to  the  transportation  and  handling  of  freight,  or  workers’  compensation.  We  do  not  believe  that  any  of  these  pending  actions,
individually or in the aggregate, will have a material adverse effect on our business, financial condition, results of operations or cash flow.

Item 4.        Mine Safety Disclosures

    Not applicable.

Item 5.        Market for Registrant’s Common Equity, Related Shareholder Matters and Issuer Purchases of Equity Securities    

Our Common Stock trades on The Nasdaq Global Select Stock Market™ under the symbol “FWRD.”

There were approximately 770 shareholders of record of our Common Stock as of January 15, 2021.

Part II

Subsequent to December 31, 2020, our Board of Directors declared a cash dividend of $0.21 per share that will be paid in the first quarter of 2021 to the shareholders
on record on March 4, 2021. The Company expects to continue to pay regular quarterly cash dividends, though each subsequent quarterly dividend is subject to review and
approval by the Board of Directors.

There are no material restrictions on our ability to declare dividends. 

None of our securities were sold during fiscal year 2020 without registration under the Securities Act.

Stock Performance Graph

The  following  graph  compares  the  percentage  change  in  the  cumulative  shareholder  return  on  our  Common  Stock  with  The  Nasdaq  Trucking  and  Transportation
Stocks Index and The Nasdaq Global Select Stock Market™ Index commencing on the last trading day of December 2015 and ending on the last trading day of December 2020.
The graph assumes a base investment of $100 made on December 31, 2015 and the respective returns assume reinvestment of all dividends. The comparisons in this graph are
required by the SEC and, therefore, are not intended to forecast or necessarily be indicative of any future return on our Common Stock.

The performance graph and related information shall not be deemed “soliciting material” or be “filed” with the Securities and Exchange Commission, nor shall such
information be incorporated by reference into any future filing under the Securities Act or the Exchange Act, except to the extent that the Company specifically incorporates it by
reference into such filing.

25

    
 
    
 
Table of Contents

2015

2016

2017

2018

2019

2020

$

100  $
100 
100 

94  $

103 
114 

114  $
128 
147 

109  $
116 
141 

139  $
140 
200 

179 
166 
258 

Forward Air Corporation
Nasdaq Trucking and Transportation Stocks Index
Nasdaq Global Select Stock Market Index

Issuer Purchases of Equity Securities

None.    

Item 6.        Selected Financial Data

The  following  table  sets  forth  our  selected  financial  data  on  a  continuing  operations  basis.  The  selected  financial  data  should  be  read  in  conjunction  with  our
“Management’s Discussion and Analysis of Financial Condition and Results of Operations” and our consolidated financial statements and notes thereto, included elsewhere in
this report.

26

Table of Contents

Continuing Operations

Income Statement Data:
Operating revenue
Income from continuing operations
1
Operating margin 

Net income from continuing operations
(Loss) income from discontinued operation, net of tax

Net income

Basic net income (loss) per share:
   Continuing operations
   Discontinued operation

Net income per share

Diluted net income (loss) per share:
   Continuing operations
   Discontinued operation

Net income per share

Cash dividends declared per common share

Balance Sheet Data (at end of period):
Total assets
Long-term obligations, net of current portion
Shareholders' equity

1

 Income from operations as a percentage of operating revenue

December 31,
2020

$

$

$

$

$

$

$

$

$

1,269,573 
73,924 

5.8 %

52,767 
(29,034)
23,733 

1.90 
(1.05)
0.84 

1.89 
(1.05)
0.84 

0.75 

1,047,393 
117,408 
547,329 

$

$

$

$

$

$

$

$

$

December 31,
2019

Year ended
December 31,
2018
(In thousands, except per share data)

December 31,
2017

$

$

$

$

$

$

$

$

$

1,215,187 
112,416 

9.3 %

82,322 
4,777 
87,099 

2.89 
0.17 
3.06 

2.87 
0.17 
3.04 

0.72 

990,878 
72,249 
577,182 

$

$

$

$

$

$

$

$

$

1,137,613 
117,216 

10.3 %

88,563 
3,488 
92,051 

3.02 
0.12 
3.14 

3.00 
0.12 
3.12 

0.63 

760,215 
47,335 
553,244 

$

$

$

$

$

$

$

$

$

1,008,754 
103,178 

10.2 %

83,941 
3,314 
87,255 

2.79 
0.11 
2.90 

2.78 
0.11 
2.89 

0.60 

692,622 
40,588 
532,699 

27

December 31,
2016

886,847 
58,547 

6.6 %

26,935 
576 
27,505 

0.88 
0.02 
0.90 

0.88 
0.02 
0.90 

0.51 

637,336 
725 
498,344 

Table of Contents

Item 7.        Management’s Discussion and Analysis of Financial Condition and Results of Operations

Overview and Executive Summary

We  have  two  reportable  segments:  Expedited  Freight  and  Intermodal.  In  the  fourth  quarter  of  2019,  we  changed  our  reportable  segments  to  reflect  how  the  chief
operating  decision  maker  allocates  resources  and  evaluates  performance.  We  have  recast  our  financial  information  and  disclosures  for  the  prior  periods  as  if  the  current
presentation had been in effect throughout all periods presented.

Through  the  Expedited  Freight  segment,  we  operate  a  comprehensive  national  network  to  provide  expedited  regional,  inter-regional  and  national  LTL  services.
Expedited  Freight  offers  customers  local  pick-up  and  delivery  and  other  services  including  final  mile,  truckload,  shipment  consolidation  and  deconsolidation,  warehousing,
customs brokerage and other handling. We plan to grow our LTL and final mile geographic footprints through greenfield start-ups as well as acquisitions. During the year ended
December 31, 2020, Expedited Freight accounted for 84.5% of our consolidated revenue.

Our Intermodal segment provides first- and last-mile high value intermodal container drayage services both to and from seaports and railheads. Intermodal also offers
dedicated contract and container freight station (“CFS”) warehouse and handling services. Today, Intermodal operates primarily in the Midwest and Southeast, with smaller
operational presence in Southwest and Mid-Atlantic United States. We plan to grow Intermodal’s geographic footprint through acquisitions as well as greenfield start-ups where
we do not have an acceptable acquisition target. During the year ended December 31, 2020, Intermodal accounted for 15.7% of our consolidated revenue.

Our  operations,  particularly  our  network  of  hubs  and  terminals,  represent  substantial  fixed  costs.  Consequently,  our  ability  to  increase  our  earnings  depends  in
significant part on our ability to increase the amount of freight and the revenue per pound for the freight shipped through our networks and to grow other services, such as LTL
pickup and delivery, final mile solutions and intermodal services, which will allow us to maintain revenue growth in challenging shipping environments. In addition, we are
continuing to execute synergies across our services, particularly with service offerings in the Expedited Freight segment. Synergistic opportunities include the ability to share
resources, particularly our fleet resources.

Trends and Developments

Ransomware Incident

In December 2020, we detected the Ransomware Incident which impacted our operational and information technology systems. The Ransomware Incident caused

service delays for many of our customers. Promptly upon detecting the Ransomware Incident, we initiated our response protocols, launched an investigation and engaged the
services of cybersecurity and forensic professionals. We also engaged with the appropriate law enforcement authorities.

We contained the incident and recovered from it, resuming normal operations with our customers within several days of the incident. However, operations were
adversely affected by the inefficiencies caused by the Ransomware Incident and fourth quarter 2020 revenue was also adversely affected as we were unable to fulfill a portion of
customer demand during the quarter.

In addition, we incurred $1.6 million of expense in the fourth quarter of 2020 associated with the Ransomware Incident consisting primarily of payments to third-party

service providers and consultants, including investigation and legal fees, all of which were expensed as incurred.

We expect to incur additional costs related to the Ransomware Incident in 2021, but these are not expected to be significant.

Expedited Freight Acquisitions

As part of the Company’s strategy to expand final mile pickup and delivery operations:

•

In October 2020, the Company acquired substantially all of the assets of CLW Delivery, Inc. (“CLW”) for $5.5 million. CLW specializes in last mile logistics
and in-home installation services for national retailers and manufacturers.

28

 
    
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•

•

In  January  2020,  the  Company  acquired  certain  assets  and  liabilities  of  Linn  Star  Holdings,  Inc.,  Linn  Star  Transfer,  Inc.  and  Linn  Star  Logistics,  LLC
(collectively, “Linn Star”) for $57.2 million. This acquisition increased the Company’s Final Mile capabilities with an additional 20 locations.
In April  2019,  we  acquired  certain  assets  of  FSA  for  $27.0  million  in  cash  and  additional  contingent  consideration  (“earn-out”)  based  upon  future  revenue
generation. The earn-out opportunity is $15.0 million and had a fair value of $6.9 million as of December 31, 2020. This acquisition provides an opportunity for
our Expedited Freight segment to expand its final mile service offering into additional geographic markets, form relationships with new customers, and add
volumes to our existing locations. The assets, liabilities, and operating results of this acquisition have been included in the Company's consolidated financial
statements from the date of acquisition and have been assigned to the Expedited Freight reportable segment.

Intermodal Acquisitions

As  part  of  our  strategy  to  expand  our  Intermodal  operations,  in  July  2018,  we  acquired  certain  assets  of  Multi-Modal  Transport  Inc.  (“MMT”)  for  $3.7  million,  in
October 2018 we acquired certain assets of Southwest Freight Distributors, Inc. (“Southwest”) for $16.3 million and in July 2019 we acquired certain assets and liabilities of
O.S.T. for $12.0 million. O.S.T. is a drayage company and provides the Intermodal segment with an expanded footprint on the East Coast, with locations in the Pennsylvania,
Maryland, Virginia, South Carolina and Georgia markets. In October 2020, we purchased Value Logistics for $2.0 million. These transactions were funded using cash flows
from operations and provide an opportunity for our Intermodal segment to expand into additional geographic markets and add volumes to our existing locations. The assets,
liabilities, and operating results of these acquisitions have been included in our consolidated financial statements from the date of acquisition and have been assigned to the
Intermodal reportable segment.

See Note 3, Acquisitions, Goodwill and Other Long-Lived Assets, to our Consolidated Financial Statements for more information about our acquisitions.

Sale of Pool

On February 12, 2021, we sold the Pool segment to Ten Oaks Group for an estimated total consideration of $20 million, consisting of $8 million upfront cash payment
and up to a $12 million earnout based on 2021 EBITDA attainment. On April 23, 2020, the Board approved a strategy to divest Pool Distribution (“Pool”) within the next year.
Pool  provides  high-frequency  handling  and  distribution  of  time  sensitive  product  to  numerous  destinations  within  a  specific  geographic  region.  Pool  offers  this  service
throughout the Mid-Atlantic, Southeast, Midwest and Southwest United States. Accordingly, Pool has been classified as assets held for sale as of December 31, 2020 and for all
prior periods presented. Pool assets and liabilities are reflected as “Assets and liabilities held for sale” on the Consolidated Balance Sheets in this Form 10-K.

COVID-19

Our  business  is  highly  susceptible  to  changes  in  economic  conditions.  Our  products  and  services  are  directly  tied  to  the  production  and  sale  of  goods  and,  more
generally, to the North American economy. The COVID-19 pandemic has adversely impacted economic activity and conditions worldwide and created significant volatility and
disruption to financial markets. Efforts to control the spread of COVID-19 led governments and other authorities to impose restrictions which resulted in business closures and
disrupted supply chains worldwide. As a result, transportation and supply chain companies such as ours experienced slowdowns and reduced demand for our services.

In 2020, we saw deterioration in volumes across all of our segments and implemented cost reduction and efficiency improvement measures to mitigate the decline in
volumes.  Notwithstanding  our  efforts,  extended  stay  at  home  orders  and  closures  had  a  material  negative  impact  on  our  revenues  and  earnings  during  the  early  part  of  the
pandemic with volumes returning to normalized levels by the third quarter of 2020.

Although  our  business  and  operations  have  returned  to  pre-COVID  levels,  the  situation  surrounding  COVID-19  remains  fluid  and  may  be  further  impacted  by  the
policies  of  President  Biden’s  administration  and  the  availability  and  success  of  a  vaccine.  The  extent  to  which  the  COVID-19  outbreak  impacts  our  business,  results  of
operations and financial condition in 2021 will depend on future developments, which are highly uncertain and cannot be predicted, including, but not limited to the duration,
spread, severity and impact of the COVID-19 outbreak, the effects of the outbreak on our customers and suppliers and the remedial actions and stimulus measures adopted by
local and federal governments, and to what extent normal economic and
operating conditions can resume.

29

Table of Contents

In addition, although we believe we have sufficient capital and liquidity to manage our business over the short and long term, our liquidity may be materially affected if
conditions in the credit and financial markets deteriorate as a result of COVID-19 including failure by us or our customers to secure any necessary financing in a timely manner.

We periodically evaluate factors including, but not limited to, macroeconomic conditions, changes in our industry and the markets in which we operate and our market
capitalization, as well as our reporting units’ expected future financial performance for purposes of evaluating asset impairments, including goodwill. We believe that the impact
of COVID-19 may negatively affect certain key assumptions used in our analysis; however, we will need to assess the severity and nature of the long-term impacts to determine
if we may be required to record charges for asset impairments in the future.

Results from Fixed Asset Useful Life and Salvage Value Study

We periodically evaluate the reasonableness of the useful lives and salvage values of our equipment. During the third quarter of 2019, we identified indicators that the
useful lives of our owned tractors and trailers extended beyond initial estimates. As a result, we changed the useful life of our trailers from seven to ten years and tractors from
five to ten years. In addition, we reduced the salvage value of our tractors from 25% to 10%.

The change in estimate was made on a prospective basis beginning July 1, 2019, and the impact of the change was a $2.6 million reduction in depreciation for the year

ended December 31, 2019.

30

    
Table of Contents

Results from Operations

The following table sets forth our consolidated historical financial data for the years ended December 31, 2020 and 2019 (in millions):

2020

$

Operating revenue:

Expedited Freight
Intermodal
Eliminations and other operations

Operating revenue

Operating expenses:
   Purchased transportation
   Salaries, wages, and employee benefits
   Operating leases
   Depreciation and amortization
   Insurance and claims
   Fuel expense
   Other operating expenses
      Total operating expenses
Income (loss) from continuing operations:

Expedited Freight
Intermodal
Other operations

Income from continuing operations

Other expense:
   Interest expense, net
      Total other expense
Income from continuing operations before income taxes
Income tax expense
Net income from continuing operations
(Loss) income from discontinued operation, net of tax

Net income and comprehensive income

$

Year ended December 31,
Change

2019
(As Adjusted)

Percent Change

1,000.9 
217.7 
(3.4)
1,215.2 

586.1 
258.0 
63.1 
36.4 
38.7 
17.8 
102.7 
1,102.8 

103.6 
23.7 
(14.9)
112.4 

(2.7)
(2.7)
109.7 
27.4 
82.3 
4.8 
87.1 

$

$

71.4 
(18.1)
1.1 
54.4 

64.6 
12.8 
6.6 
0.7 
(3.8)
(5.6)
17.6 
92.9 

(32.3)
(7.3)
1.1 
(38.5)

(1.8)
(1.8)
(40.3)
(10.8)
(29.5)
(33.9)
(63.4)

7.1 %
(8.3)
32.4 
4.5 

11.0 
5.0 
10.5 
1.9 
(9.8)
(31.5)
17.1 
8.4 

(31.2)
(30.8)
7.4 
(34.3)

(66.7)
66.7 
(36.7)
(39.4)
(35.8)
(706.3)

(72.8)%

$

$

1,072.3 
199.6 
(2.3)
1,269.6 

650.7 
270.8 
69.7 
37.1 
34.9 
12.2 
120.3 
1,195.7 

71.3 
16.4 
(13.8)
73.9 

(4.5)
(4.5)
69.4 
16.6 
52.8 
(29.1)
23.7 

31

Table of Contents

Revenues

During the year ended December 31, 2020, revenue increased 4.5% compared to the year ended December 31, 2019. The revenue increase was primarily driven by
increased revenue from our Expedited Freight segment of $71.4 million, partially offset by the decreased revenue from our Intermodal segment of $18.1 million. The increase
in the Expedited Freight segment was driven by the final mile revenue resulting from the acquisition of FSA in April 2019 and Linn Star in January 2020. Both the Expedited
Freight segment and the Intermodal segment were impacted by decreased volumes due to the impacts of COVID-19. The results for our two reportable segments are discussed
in detail in the following sections.

Operating Expenses

Operating expenses increased $92.9 million primarily driven by purchased transportation increases of $64.6 million; other operating expenses of $17.6 million and
salaries,  wages  and  employee  benefits  increases  of  $12.8  million.  Purchased  transportation  includes Leased  Capacity  Providers  and  third-party  carriers,  while  Company-
employed drivers are included in salaries, wages and employee benefits. Purchased transportation expense increased due to the utilization of more third-party carriers as it relates
to the Expedited Freight segment. Other operating expenses increased primarily due to additional expenses related to vehicle liability claims, severance, litigation reserves and
the ransomware incident. Salaries, wages and employee benefits increased primarily due to additional salaries resulting from acquisitions.

Income from Continuing Operations and Segment Operations

Income from continuing operations decreased $38.5 million, or 34.3%, from the year ended December 31, 2019 to $73.9 million for the year ended December 31,
2020. The decrease was primarily driven by decreases at our Expedited Freight segment and Intermodal segment of $32.3 million and $7.3 million, respectively.  The results for
our two reportable segments are discussed in detail in the following sections.

Interest Expense, net

Interest expense, net was $4.5 million for the year ended December 31, 2020 compared to $2.7 million for the same period in 2019. The increase in interest expense, net
was primarily attributable to additional borrowings on our revolving credit facility and to a lesser extent an interest rate increase associated with the April 2020 amendment to
our revolving credit facility.

Income Taxes on a Continuing Basis

The combined federal and state effective tax rate for the year ended December 31, 2020 was 23.9% compared to a rate of 25.0% for the same period in 2019. The lower
effective tax rate for the year ended December 31, 2020 was primarily the result of an increased benefit from the Coronavirus Aid, Relief, and Economic Security (“CARES”)
Act as well as lower Net Operating Loss utilization in 2020.

(Loss) Income from Discontinued Operation, net of tax

(Loss) income from discontinued operation, net of tax decreased $33.9 million to a $29.1 million loss for the year ended December 31, 2020 from $4.8 million of
income for the year ended December 31, 2019. (Loss) income from discontinued operations includes the Company's Pool business and, as discussed above, Pool's operations
were negatively impacted by COVID-19 as many of its customers were affected by retail mall closures. In addition, during the fourth quarter of 2020, a non-cash impairment
charge of $28.4 million was recorded to reflect the net assets held for sale at fair value less costs to sell.

Net Income

As  a  result  of  the  foregoing  factors,  net  income  decreased  by  $63.4 million,  or  72.8%,  to  $23.7 million  for  the  year  ended  December  31,  2020  compared  to  $87.1

million for the same period in 2019.

32

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Expedited Freight - Year Ended December 31, 2020 compared to Year Ended December 31, 2019

The following table sets forth our historical financial data of the Expedited Freight segment for the years ended December 31, 2020 and 2019 (in millions):

Expedited Freight Segment Information
(In millions)
(Unaudited)

December 31,
1
2020 

Percent of
Revenue

Year ended

December 31,
2019
(As Adjusted)

Percent of
Revenue

Change

Percent
Change

$

$

625.5 
193.8 
224.5 
28.5 
1,072.3 

583.5 
218.4 
53.7 
27.0 
24.0 
6.8 
87.6 
1,001.0 
71.3 

58.4  % $
18.1 
20.9 
2.7 
100.0 

54.5 
20.4 
5.0 
2.5 
2.2 
0.6 
8.2 
93.4 
6.6  % $

675.2 
196.9
100.6
28.2
1,000.9 

511.5 
200.7 
46.6 
27.4 
23.6 
10.2 
77.3 
897.3 
103.6 

67.5  % $
19.7 
10.1 
2.8 
100.0 

51.1 
20.1 
4.7 
2.7 
2.4 
1.0 
7.7 
89.6 
10.4  % $

(49.7)
(3.1)
123.9 
0.3 
71.4 

72.0 
17.7 
7.1 
(0.4)
0.4 
(3.4)
10.3 
103.7 
(32.3)

(7.4)%
(1.6)
123.2 
1.1 
7.1 

14.1 
8.8 
15.2 
(1.5)
1.7 
(33.3)
13.3 
11.6 
(31.2)%

Operating revenue:
2
Network 
Truckload
Final Mile
Other
Total operating revenue

Operating expenses:
Purchased transportation
Salaries, wages and employee benefits
Operating leases
Depreciation and amortization
Insurance and claims
Fuel expense
Other operating expenses
Total operating expenses

Income from operations

1 
Includes revenues and operating expenses from the acquisition of FSA and Linn Star, which were acquired in April 2019 and January 2020, respectively. FSA results are partially included
in the prior period. Linn Star results are not included in the prior period.
2
 Network revenue is comprised of all revenue, including linehaul, pickup and/or delivery, and fuel surcharge revenue, excluding accessorial, Truckload and Final Mile revenue.

33

 
Table of Contents

Business days

1,2

Tonnage 
    Total pounds
    Pounds per day

1,2

Shipments 
    Total shipments
    Shipments per day

Weight per shipment

3
Revenue per hundredweight 
3
Revenue per hundredweight, excluding fuel 

3
Revenue per shipment 
3
Revenue per shipment, excluding fuel 
Network revenue from door-to-door shipments as a percentage of network revenue 
5
Network gross margin 

3,4

1

2

3

4

5

 In thousands
 Excludes accessorial, full Truckload and Final Mile products
 Includes intercompany revenue between the Network and Truckload revenue streams
 Door-to-door shipments include all shipments with a pickup and/or delivery
 Network revenue less Network purchased transportation as a percentage of Network revenue

34

Expedited Freight Operating Statistics

December 31,
2020

Year ended
December 31,
2019
(As Adjusted)

Percent
Change

256 

255 

0.4  %

2,369,551 
9,256 

2,479,291 
9,723 

3,918 
15.3 

605 

26.75 
23.21 

160 
138 
48.0 %
50.8 %

$
$

$
$

3,990 
15.6 

621 

27.21 
22.90 

171 
144 
40.0 %
55.0 %

$
$

$
$

(4.4)
(4.8)

(1.8)
(1.9)

(2.6)

(1.7)
1.4 

(6.4)
(4.2)
20.0 
(7.6) %

Table of Contents

Revenues

Expedited Freight operating revenue increased $71.4 million, or 7.1%, to $1,072.3 million for the year ended December 31, 2020 from $1,000.9 million for the same
period of 2019. The change was primarily due to the increase in the final mile revenue of $123.9 million, partially offset by the decreases in network and truckload revenue.
Final mile revenue increased due to the acquisitions of FSA in April 2019 and Linn Star in January 2020.

Network  revenue  decreased  $49.7  million  due  lower  tonnage  and  shipments  as  a  result  of  the  impacts  of  COVID-19  as  well  as  the  Ransomware  Incident.  For  the
network revenue, total shipments declined 1.8% as compared to the prior year, tonnage declined 4.4% as compared to the prior year and revenue per hundredweight declined
1.7% as compared to the prior year. In addition, fuel surcharge revenue decreased $21.4 million, or 20.4%, because of lower fuel prices and decreased tonnage.

Truckload revenue decreased $3.1 million primarily due to a decline in rates driven by both the spot market and contract rate customers, and lower tonnage resulting

from the adverse impact of COVID-19.

Purchased Transportation

Expedited Freight purchased transportation increased by $72.0 million, or 14.1%, to $583.5 million for the year ended December 31, 2020 from $511.5 million for the
year ended December 31, 2019. As a percentage of segment operating revenue, Expedited Freight purchased transportation was 54.5% during the year ended December 31,
2020 compared to 51.1% for the same period of 2019. Expedited Freight purchased transportation includes Leased Capacity Providers and third-party carriers, while Company-
employed drivers are included in salaries, wages and benefits. The increase in purchased transportation as a percentage of segment operating revenue was mostly due to an
increase  in  our  cost  per  mile  as  a  result  of  increased  utilization  of  third-party  carriers,  which  are  typically  more  costly  than  Leased  Capacity  Providers. Also,  due  to  the
acquisitions of FSA and Linn Star, the final mile purchased transportation increased over the same period of 2019.

Salaries, Wages, and Benefits

Expedited Freight salaries, wages and employee benefits increased by $17.7 million, or 8.8%, to $218.4 million for the year ended December 31, 2020 from $200.7
million  in  the  same  period  of  2019.  Salaries,  wages  and  employee  benefits  were  20.4%  of  Expedited  Freight’s  operating  revenue  for  the  year  ended  December  31,  2020
compared to 20.1% for the same period of 2019. The increase was primarily due to the acquisitions of FSA and Linn Star, which accounted for $19.3 million of the increase, and
a credit for group health insurance premiums received in the prior year in the amount of $5.1 million. These increases were partially offset by cost-control measures enacted in
response to COVID-19.

Operating Leases

Expedited Freight operating leases increased $7.1 million, or 15.2%, to $53.7 million for the year ended December 31, 2020 from $46.6 million for the year ended
December  31,  2019.    Operating  leases  were  5.0%  of  Expedited  Freight’s  operating  revenue  for  the  year  ended  December  31,  2020  compared  to  4.7%  for  the  year  ended
December 31, 2019.  The increase was primarily due to additional facility leases related to the acquisitions of FSA and Linn Star in the amount of $6.2 million and in new tractor
rentals in the amount of $1.3 million.

Depreciation and Amortization

Expedited Freight depreciation and amortization decreased $0.4 million, or 1.5%, to $27.0 million for the year ended December 31, 2020 from $27.4 million for the
year ended December 31, 2019.  Depreciation and amortization expense as a percentage of Expedited Freight operating revenue was 2.5% in the year ended December 31, 2020
compared to 2.7% for the year ended December 31, 2019.

Insurance and Claims

Expedited Freight insurance and claims expense increased $0.4 million, or 1.7%, to $24.0 million for the year ended December 31, 2020 from $23.6 million for the
year ended December 31, 2019.  Insurance and claims as a percentage of Expedited Freight’s operating revenue was 2.2% for the year ended December 31, 2020 compared to
2.4%  for  the  year  ended  December  31,  2019.  The  increase  in  expense  was  primarily  attributable  to  an  increase  in  vehicle  insurance  premiums,  partially  offset  by  favorable
claims. See additional discussion over the consolidated increase in self-insurance reserves related to vehicle claims in the “Other Operations” section below.

35

Table of Contents

Fuel Expense

Expedited  Freight  fuel  expense  decreased  $3.4  million,  or  33.3%,  to  $6.8  million  for  the  year  ended  December  31,  2020  from  $10.2  million  in  the  year  ended
December  31,  2019.    Fuel  expense  was  0.6%  of  Expedited  Freight’s  operating  revenue  for  the  years  ended  December  31,  2020  and  1.0%  for  2019.  Expedited  Freight  fuel
expenses decreased due to lower fuel prices.

Other Operating Expenses

Expedited Freight other operating expenses increased $10.3 million, or 13.3%, to $87.6 million for the year ended December 31, 2020 from $77.3 million for the year
ended December 31, 2019.  Expedited Freight other operating expenses were 8.2% of operating revenue for the year ended December 31, 2020 compared to 7.7% for the year
ended December 31, 2019.  Other operating expenses include equipment maintenance, facility expenses, legal and professional fees and other over-the-road costs. The increase
was primarily attributable to a $8.1 million increase in parts costs related to final mile installations, $5.4 million increase in facility expenses due to the acquisitions of FSA and
Linn Star and a $0.5 million increase in the fair value of the earn-out liability from the FSA acquisition due to higher than anticipated revenues.

Income from Operations

Expedited Freight income from operations decreased by $32.3 million, or 31.2%, to $71.3 million for the year ended December 31, 2020 compared to $103.6 million
for the year ended December 31, 2019.  Expedited Freight’s income from operations was 6.6% of operating revenue for the year ended December 31, 2020 compared to 10.4%
for  the  year  ended  December  31,  2019.  The  decrease  in  income  from  operations  was  primarily  due  to  lower  tonnage,  shipments  and  revenue  per  hundredweight  due  to  the
adverse impacts of COVID-19 and the Ransomware Incident. To a lesser extent, additional costs from the acquisitions of FSA and Linn Star contributed to the decrease through
continued integration efforts into the Expedited Freight segment.

36

Table of Contents

Intermodal - Year Ended December 31, 2020 compared to Year Ended December 31, 2019

The following table sets forth our historical financial data of the Intermodal segment for the years ended December 31, 2020 and 2019 (in millions):

Intermodal Segment Information
(In millions)
(Unaudited)

Operating revenue

$

199.6 

100.0  % $

217.7 

100.0  % $

(18.1)

(8.3)%

December 31,
2020

Percent of
Revenue

December 31,
2019

Percent of
Revenue

Change

Percent
Change

Year ended

Operating expenses:
Purchased transportation
Salaries, wages and employee benefits
Operating leases
Depreciation and amortization
Insurance and claims
Fuel expense
Other operating expenses
Total operating expenses

Income from operations

68.7 
48.7 
16.3 
9.9 
7.9 
5.4 
26.3 
183.2 
16.4 

$

34.3 
24.4 
8.2 
5.0 
4.0 
2.7 
13.2 
91.8 
8.2  % $

76.9 
52.9 
16.4 
8.9 
6.7 
7.6 
24.6 
194.0 
23.7 

35.3 
24.3 
7.5 
4.1 
3.1 
3.5 
11.3 
89.1 
10.9  % $

(8.2)
(4.2)
(0.1)
1.0 
1.2 
(2.2)
1.7 
(10.8)
(7.3)

(10.7)
(7.9)
(0.6)
11.2 
17.9 
(28.9)
6.9 
(5.6)
(30.8)%

1 

Includes revenues and operating expenses from the acquisition of OST, which was acquired in July 2019 and is partially included in the prior period

Intermodal Operating Statistics

December 31,
2020

Year ended
December 31,
2019

Percent
Change

Drayage shipments
Drayage revenue per shipment
Number of locations

$

301,454 
563 
24 

$

313,817 
599 
21 

(3.9) %
(6.0)
14.3  %

37

 
Table of Contents

Revenues

Intermodal operating revenue decreased $18.1 million, or 8.3%, to $199.6 million for the year ended December 31, 2020 from $217.7 million for the same period in
2019. The decrease in Intermodal operating revenue was primarily attributable to a 6.0% decrease in drayage revenue per shipment from prior year, decreased fuel surcharge
revenue because of lower fuel prices and a decline in linehaul shipments, partially offset by an increase in per diem revenue.

Purchased Transportation

Intermodal purchased transportation decreased $8.2 million, or 10.7%, to $68.7 million for the year ended December 31, 2020 from $76.9 million for the same period
in 2019.  Intermodal purchased transportation as a percentage of revenue was 34.3% for the year ended December 31, 2020 compared to 35.3% for the year ended December 31,
2019.  Intermodal purchased transportation includes Leased Capacity Providers and third-party carriers, while Company-employed drivers are included in salaries, wages and
benefits. The decrease in Intermodal purchased transportation as a percentage of revenue was due to operating efficiencies.

Salaries, Wages, and Benefits

Intermodal salaries, wages and employee benefits decreased $4.2 million, or 7.9%, to $48.7 million for the year ended December 31, 2020 from $52.9 million for the
year  ended  December  31,  2019.    As  a  percentage  of  Intermodal  operating  revenue,  salaries,  wages  and  benefits  remained  essentially  flat  at  24.4%  for  the  year  ended
December 31, 2020 compared to 24.3% for the same period in 2019. 

Operating Leases

Intermodal  operating  leases  remained  relatively  flat  only  decreasing  by  $0.1  million,  or  0.6%  to  $16.3  million  for  the  year  ended  December  31,  2020  from  $16.4
million for the same period in 2019. Operating leases were 8.2% of Intermodal operating revenue for the year ended December 31, 2020 compared to 7.5% in the same period of
2019. 

Depreciation and Amortization

Intermodal depreciation and amortization increased $1.0 million, or 11.2%, to $9.9 million for the year ended December 31, 2020 from $8.9 million for the same period
in 2019. Intermodal depreciation and amortization expense as a percentage of Intermodal operating revenue was 5.0% for the year ended December 31, 2020 compared to 4.1%
for the same period of 2019. Depreciation and amortization increased due to the equipment acquired from OST as well as the acquired intangibles as part of the acquisition of
OST.

Insurance and Claims

Intermodal insurance and claims expense increased $1.2 million, or 17.9%, to $7.9 million for the year ended December 31, 2020 from $6.7 million for the year ended
December 31, 2019.   Intermodal insurance and claims were 4.0% of operating revenue for the year ended December 31, 2020 compared to 3.1% for the same period in 2019.
The  increase  in  Intermodal  insurance  and  claims  was  primarily  attributable  to  an  increase  in  vehicle  insurance  premiums.  See  additional  discussion  over  the  consolidated
increase in self-insurance reserves related to vehicle claims in the “Other operations” section below.

Fuel Expense

Intermodal fuel expense decreased $2.2 million, or 28.9%, to $5.4 million for the year ended December 31, 2020 from $7.6 million in the same period of 2019.  Fuel
expenses were 2.7% of Intermodal operating revenue for the year ended December 31, 2020 compared to 3.5% in the same period of 2019.  Intermodal fuel expense decreased
because of lower fuel prices.

Other Operating Expenses

Intermodal other operating expenses increased $1.7 million, or 6.9%, to $26.3 million for the year ended December 31, 2020 from $24.6 million for the same period of
2019.  Intermodal other operating expenses as a percentage of revenue for the year ended December 31, 2020 were 13.2% compared to 11.3% for the same period of 2019. The
increase in Intermodal other

38

Table of Contents

operating expense was primarily because of an increase in non recoverable per diem and rail storage expenses incurred as a result of the Ransomware Incident.

Income from Operations

Intermodal’s income from operations decreased by $7.3 million, or 30.8%, to $16.4 million for the year ended December 31, 2020 compared to $23.7 million for the
same period in 2019.  Income from operations as a percentage of Intermodal operating revenue was 8.2% for the year ended December 31, 2020 compared to 10.9% in the same
period  of  2019.    The  deterioration  in  operating  income  was  primarily  attributable  to  losing  leverage  on  fixed  costs  such  as  salaries,  wages  and  benefits,  operating  leases,
depreciation and amortization and insurance due to the impact of COVID-19.

39

Table of Contents

Other operations - Year Ended December 31, 2020 compared to Year Ended December 31, 2019

Other operating activity  decreased  from  a  $14.9  million  operating  loss  during  the  year  ended  December  31,  2019  to  a  $13.8  million  operating  loss  during  the  year
ended December 31, 2020. The year ended December 31, 2020 included self-insurance reserves for vehicle claims of $4.9 million which were related to an increase to our loss
development  factors  for  claims.  The  remaining  loss  was  primarily  attributable  to  a  $3.1  million  litigation  reserve,  $1.6  million  related  to  the  Ransomware  Incident  for
professional fees, severance of $1.0 million and $3.4 million of corporate costs previously allocated to the Pool segment that are not part of the discontinued operation. These
costs represent corporate costs that will remain with the Company after the Pool business is divested.    

The $14.9 million operating loss included in other operations and corporate activities for the year ended December 31, 2019 included $6.5 million in vehicular reserves
for unfavorable development of second quarter 2019 claims and increases to our loss development factors for vehicle and workers' compensation claims of $2.8 million and $0.3
million, respectively. The loss was also attributed to $3.6 million in costs related to the CEO transition, and $1.1 million of corporate costs previously allocated to the Pool
segment that are not part of the discontinued operation.

40

Table of Contents

Results of Operations

The following table sets forth our historical financial data for the years ended December 31, 2019 and 2018 (in millions):

2019
(As Adjusted)

2018
(As Adjusted)

Change

Percent Change

Year ended December 31,

$

Operating revenue:

Expedited Freight
Intermodal
Eliminations and other operations

Operating revenue

Operating expenses:
Purchased transportation
Salaries, wages, and employee benefits
Operating leases
Depreciation and amortization
Insurance and claims
Fuel expense
Other operating expenses
Total operating expenses
Income (loss) from continuing operations:

Expedited Freight
Intermodal
Other operations

Income from continuing operations

Other expense:
Interest expense, net
Total other expense
Income from continuing operations before income taxes
Income tax expense
Net income from continuing operations
Income from discontinued operation, net of tax

Net income and comprehensive income

$

941.9 
201.0 
(5.3)
1,137.6 

564.3 
229.6 
58.2 
35.8 
29.6 
16.2 
86.7 
1,020.4 

103.7 
23.3 
(9.8)
117.2 

(1.8)
(1.8)
115.4 
26.8 
88.6 
3.5 
92.1 

$

$

59.0 
16.7 
1.9 
77.6 

21.8 
28.4 
4.9 
0.6 
9.1 
1.6 
16.0 
82.4 

(0.1)
0.4 
(5.1)
(4.8)

(0.9)
(0.9)
(5.7)
0.6 
(6.3)
1.3 
(5.0)

6.3  %
8.3 
35.8 
6.8 

3.9 
12.4 
8.4 
1.7 
30.7 
9.9 
18.5 
8.1 

(0.1)
1.7 
(52.0)
(4.1)

50.0 
50.0 
(4.9)
2.2 
(7.1)
37.1 
(5.4)%

$

$

1,000.9 
217.7 
(3.4)
1,215.2 

586.1 
258.0 
63.1 
36.4 
38.7 
17.8 
102.7 
1,102.8 

103.6 
23.7 
(14.9)
112.4 

(2.7)
(2.7)
109.7 
27.4 
82.3 
4.8 
87.1 

41

Table of Contents

Revenues

During the year ended December 31, 2019, revenue increased 6.8% compared to the year ended December 31, 2018. The revenue increase was primarily driven by
increased  revenue  from  our  Expedited  Freight  segment  of  $59.0  million  driven  by  increased  final  mile  revenue  primarily  from  the  acquisition  of  FSA  in April  2019.  The
Company’s other segments also had revenue growth over prior year. Intermodal revenue increased 8.3%, primarily due to the acquisition of OST.

Operating Expenses

Operating  expenses  increased  $82.4  million  primarily  driven  by  purchased  transportation  increases  of  $21.8  million  and  salaries,  wages  and  employee  benefits
increases  of  $28.4  million. Company-employed  drivers  are  included  in  salaries,  wages  and  benefits,  while  purchased  transportation  includes  Leased  Capacity  Providers  and
third-party  carriers.  Purchased  transportation  increased  primarily  due  to  increased  volumes,  but  decreased  as  a  percentage  of  revenue  due  to  increased  utilization  of  Leased
Capacity Providers and Company-employed drivers, which are typically less costly than third-party transportation providers. Salaries, wages and employee benefits increased
primarily due to additional headcount from acquisitions, increased Company-employed driver utilization and increased personnel needs to support the additional volumes.

Income from Continuing Operations and Segment Operations

Income from continuing operations decreased $4.8 million, or 4.1%, from the year ended December 31, 2018 to $112.4 million for the year ended December 31, 2019
primarily driven by a $0.1 million decrease from our Expedited Freight segment and a $0.4 million increase from our Intermodal segment, offset by a $5.1 million decrease in
other operations due to a $6.5 million vehicle claims reserve recorded in 2019 for pending vehicular claims. Our Expedited Freight segment operating income decreased $0.4
million due to lower tonnage, higher insurance premiums and a large vehicle claim reserve, mostly offset by improvements in purchased transportation on increased utilization
of Leased Capacity Providers and Company-employed drivers and contributions from FSA. Our Intermodal segment saw a slight increase. The results for our two reportable
segments are discussed in detail in the following sections.

Interest Expense, net

Interest expense, net was $2.7 million for the year ended December 31, 2019 compared to $1.8 million for the same period in 2018. The increase in interest expense, net

was attributable to additional borrowings on our revolving credit facility.

Income Taxes on a Continuing Basis

The combined federal and state effective tax rate for the year ended December 31, 2019 was 24.9% compared to a rate of 23.2% for the same period in 2018.  The
higher effective tax rate for the year ended December 31, 2019 was primarily the result of increased executive compensation in the current year, which was not deductible for
income tax purposes. This was partly offset by a reduction in taxable income resulting from the reinstatement of the Alternative Fuel Credit by the Internal Revenue Service on
December 20, 2019 and the result of increased share-based compensation vesting when compared to the same period in 2018, which was impacted by forfeited performance
shares.
Income from Discontinued Operation, net of tax

Income from discontinued operation, net of tax increased $1.3 million to $4.8 million for the year ended December 31, 2019 from $3.5 million for the year ended

December 31, 2018. Income from discontinued operation includes the Company’s Pool business.

Net Income

As a result of the foregoing factors, net income decreased by $5.0 million, or 5.4%, to $87.1 million for the year ended December 31, 2019 compared to $92.1 million

for the same period in 2018.

42

Table of Contents

Expedited Freight - Year Ended December 31, 2019 compared to Year Ended December 31, 2018

The following table sets forth our historical financial data of the Expedited Freight segment for the years ended December 31, 2019 and 2018 (in millions):

Expedited Freight Segment Information
(In millions)
(Unaudited)

December 31,
2019
(As Adjusted)

Percent of
Revenue

Year ended

December 31,
2018
(As Adjusted)

Percent of
Revenue

Change

Percent
Change

$

$

675.2 
196.9
100.6
28.2
1,000.9 

511.5 
200.7 
46.6 
27.4 
23.6 
10.2 
77.3 
897.3 
103.6 

67.5  % $
19.7 
10.1 
2.8 
100.0 

51.0 
20.1 
4.7 
2.7 
2.4 
1.0 
7.7 
89.6 
10.4  % $

677.4 
196.9
39.4
28.2
941.9 

491.2 
183.0 
42.1 
29.2 
18.6 
9.5 
64.6 
838.2 
103.7 

71.9  % $
20.9 
4.2 
3.0 
100.0 

52.1 
19.4 
4.5 
3.1 
2.0 
1.0 
6.9 
89.0 
11.0  % $

(2.2)
— 
61.2 
— 
59.0 

20.3 
17.7 
4.5 
(1.8)
5.0 
0.7 
12.7 
59.1 
(0.1)

(0.3)%
— 
155.3 
— 
6.3 

4.1 
9.7 
10.7 
(6.2)
26.9 
7.4 
19.7 
7.1 
(0.1)%

Operating revenue:
1
Network 
Truckload
Final Mile
Other
Total operating revenue

Operating expenses:
Purchased transportation
Salaries, wages and employee benefits
Operating leases
Depreciation and amortization
Insurance and claims
Fuel expense
Other operating expenses
Total operating expenses

Income from operations

1

 Network revenue is comprised of all revenue, including linehaul, pickup and/or delivery, and fuel surcharge revenue, excluding accessorial, truckload and final mile revenue

43

 
Table of Contents

Business days

1,2

Tonnage 
    Total pounds
    Pounds per day

1,2

Shipments 
    Total shipments
    Shipments per day

Weight per shipment

3
Revenue per hundredweight 
3
Revenue per hundredweight, excluding fuel 

3
Revenue per shipment 
3
Revenue per shipment, excluding fuel 
Network revenue from door-to-door shipments as a percentage of network revenue 
5
Network gross margin 

3,4

1

2

3

4

5

 In thousands
 Excludes accessorial, full truckload and final mile products
 Includes intercompany revenue between the Network and Truckload revenue streams
 Door-to-door shipments include all shipments with a pickup and/or delivery
 Network revenue less Network purchased transportation as a percentage of Network revenue

44

Expedited Freight Operating Statistics

December 31,
2019
(As Adjusted)

Year ended
December 31,
2018
(As Adjusted)

Percent
Change

255 

255 

—  %

2,479,291 
9,723 

2,562,205 
10,048 

3,990 
15.6 

621 

27.21 
22.90 

171 
144 
40.0 %
55.0 %

$
$

$
$

4,173 
16.4 

614 

26.15 
22.09 

163 
138 
35.3 %
52.0 %

$
$

$
$

(3.2)
(3.2)

(4.4)
(4.9)

1.1 

4.1 
3.7 

4.9 
4.3  %
13.3 
5.8 

Table of Contents

Revenues

Expedited Freight operating revenue increased $59.0 million, or 6.3%, to $1,000.9 million for the year ended December 31, 2019 from $941.9 million for the same
period  of  2018. The increase was due to increased final mile revenue of $61.2 million. Network revenue also had a modest decrease compared to the prior year. Final mile
revenue increased primarily due to the acquisition of FSA in April 2019.

Network revenue decreased $2.2 million due to a 4.4% decrease in shipments and a 3.2% decrease in tonnage partly
offset by a 4.1% increase in revenue per hundredweight over prior year. The decrease in shipments and tonnage was due to a
decrease in legacy airport-to-airport shipments. The increase in revenue per hundredweight was due to increased shipment size
and revenue per shipment.

Purchased Transportation

Expedited Freight purchased transportation increased by $20.3 million, or 4.1%, to $511.5 million for the year ended December 31, 2019 from $491.2 million for the
year ended December 31, 2018. As a percentage of segment operating revenue, Expedited Freight purchased transportation was 51.0% during the year ended December 31,
2019 compared to 52.1% for the same period of 2018. Expedited Freight purchased transportation includes Leased Capacity Providers and third-party carriers, while Company-
employed drivers are included in salaries, wages and benefits. Purchased transportation decreased as a percentage of revenue primarily due to a 300 basis point decrease in
Network purchased transportation as a percentage of revenue as linehaul cost per mile decreased on increased utilization of Leased Capacity Providers and Company-employed
drivers over more costly third-party transportation providers. This decrease was offset primarily by an increase in final mile purchased transportation due to the acquisition of
FSA and deteriorating truckload purchased transportation due to the previously mentioned revenue rate pressures.

Salaries, Wages, and Benefits

Expedited Freight salaries, wages and employee benefits increased by $17.7 million, or 9.7%, to $200.7 million for the year ended December 31, 2019 from $183.0
million in the same period of 2018. Salaries, wages and employee benefits were 20.1% of Expedited Freight’s operating revenue for the year ended December 31, 2019 and
19.4%  for  the  year  ended  December  31,  2018. The increase in total dollars and as a percentage of revenue was primarily due to $14.7 million for additional headcount and
employee wages, of which $12.1 million was due to the acquisition of FSA. An additional $6.2 million increase was due to increased utilization of Company-employed drivers
to fulfill linehaul and local pickup and delivery services. These increases were partly offset by a $3.9 million decrease of employee incentives.

Operating Leases

Expedited Freight operating leases increased $4.5 million, or 10.7%, to $46.6 million for the year ended December 31, 2019 from $42.1 million for the year ended
December  31,  2018.    Operating  leases  were  4.7%  of  Expedited  Freight’s  operating  revenue  for  the  year  ended  December  31,  2019  compared  to  4.5%  for  the  year  ended
December 31, 2018.  The increase in cost was primarily due to a $2.8 million increase in facility leases mostly from additional facilities acquired from FSA and a $2.9 million
increase in tractor rentals and leases to correspond with the increase in Company-employed driver usage mentioned above. These increases were partly offset by a $1.1 million
decrease in trailer rentals and leases, as old leases were replaced with purchased trailers.

Depreciation and Amortization

Expedited Freight depreciation and amortization decreased $1.8 million, or 6.2%, to $27.4 million for the year ended December 31, 2019 from $29.2 million for the
year ended December 31, 2018.  Depreciation and amortization expense as a percentage of Expedited Freight operating revenue was 2.7% in the year ended December 31, 2019
compared to 3.1% for the year ended December 31, 2018. The decrease in total dollars was primarily due to a $1.9 million decrease in trailer depreciation for the year ended
December  31,  2019  compared  to  the  same  period  in  2018  primarily  related  to  extending  the  useful  lives  of  its  trailers  from  seven  to  ten  years  as  discussed  above.  Tractor
depreciation decreased $0.6 million for the year ended December 31, 2019 compared to the same period in 2018 primarily due to decreasing the salvage value of tractors from
25% to 10% as discussed above, partly offset by a decrease in tractor depreciation, as older units were replaced with tractor leases mentioned above. The net decrease of trailer
and tractor depreciation of $2.5 million was partly offset by a $0.8 million of increased amortization of acquired intangibles from FSA.

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Insurance and Claims

Expedited Freight insurance and claims expense increased $5.0 million, or 26.9%, to $23.6 million for the year ended December 31, 2019 from $18.6 million for the
year ended December 31, 2018.  Insurance and claims as a percentage of Expedited Freight’s operating revenue was 2.4% for the year ended December 31, 2019 compared to
2.0% for the year ended December 31, 2018.  The increase was attributable to a $1.0 million vehicle claim reserve recorded in the second quarter of 2019 for pending vehicular
claims and a $1.8 million increase in vehicle insurance premiums. The increase was also attributable to higher accident related vehicle damage repairs, cargo claims and claims
related fees. See additional discussion over the consolidated increase in self-insurance reserves related to vehicle claims in the “Other Operations” section below.

Fuel Expense

Expedited  Freight  fuel  expense  increased  $0.7  million,  or  7.4%,  to  $10.2  million  for  the  year  ended  December  31,  2019  from  $9.5  million  in  the  year  ended
December 31, 2018.  Fuel expense was 1.0% of Expedited Freight’s operating revenue for the year ended December 31, 2019 and December 31, 2018. Expedited Freight fuel
expenses increased due to higher Company-employed driver miles.

Other Operating Expenses

Expedited Freight other operating expenses increased $12.7 million, or 19.7%, to $77.3 million for the year ended December 31, 2019 from $64.6 million for the year
ended December 31, 2018.  Expedited Freight other operating expenses were 7.7% of operating revenue for the year ended December 31, 2019 compared to 6.9% for the year
ended  December  31,  2018.    The  increase  in  total  dollars  and  as  a  percentage  of  revenue  was  primarily  attributable  to  a  $2.8  million  increase  in  parts  costs  for  final  mile
installations due to the acquisition of FSA and a $1.5 million increase in loss on operating assets due to reserves for and sales of tractors. See additional discussion regarding the
fixed asset useful life study above. The increase was also attributable to a $1.3 million increase in legal and professional fees and $1.2 million in higher travel-related expenses.
Additionally, receivables allowance increased $0.8 million due to the third quarter of 2018 including a recovery of a previously reserved receivable. The remaining increase was
due to increased terminal and office expenses and other over-the-road costs, including tolls.

Income from Operations

Expedited Freight income from operations decreased by $0.1 million, or 0.1%, to $103.6 million for the year ended December 31, 2019 compared to $103.7 million for
the year ended December 31, 2018.   Expedited Freight’s income from operations was 10.4% of operating revenue for the year ended December 31, 2019 compared to 11.0% for
the year ended December 31, 2018. The decrease in income from operations was due to lower tonnage, higher insurance premiums and a large vehicle claim reserve, mostly
offset by improvements in Network gross margin on increased utilization of Leased Capacity Providers and Company-employed drivers and contributions from FSA.

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Intermodal - Year Ended December 31, 2019 compared to Year Ended December 31, 2018

The following table sets forth our historical financial data of the Intermodal segment for the years ended December 31, 2019 and 2018 (in millions):

Intermodal Segment Information
(In millions)
(Unaudited)

Operating revenue

$

217.7 

100.0  % $

201.0 

100.0  % $

16.7 

8.3  %

December 31,
2019

Percent of
Revenue

December 31,
2018

Percent of
Revenue

Change

Percent
Change

Year ended

Operating expenses:
Purchased transportation
Salaries, wages and employee benefits
Operating leases
Depreciation and amortization
Insurance and claims
Fuel expense
Other operating expenses
Total operating expenses

Income from operations

76.9 
52.9 
16.4 
8.9 
6.7 
7.6 
24.6 
194.0 
23.7 

$

35.3 
24.3 
7.5 
4.1 
3.1 
3.5 
11.3 
89.1 
10.9  % $

77.1 
43.9 
15.9 
6.3 
5.8 
6.6 
22.1 
177.7 
23.3 

38.4 
21.8 
7.9 
3.8 
2.9 
3.3 
11.0 
88.4 
11.6  % $

(0.2)
9.0 
0.5 
2.6 
0.9 
1.0 
2.5 
16.3 
0.4 

(0.3)
20.5 
3.1 
41.3 
15.5 
15.2 
11.3 
9.2 
1.7  %

Intermodal Operating Statistics

December 31,
2019

Year ended
December 31,
2018

Percent
Change

Drayage shipments
Drayage revenue per Shipment
Number of Locations

$

313,817 
599 
21 

$

305,239 
567 
20 

2.8  %
5.6 
5.0  %

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Revenues

Intermodal operating revenue increased $16.7 million, or 8.3%, to $217.7 million for the year ended December 31, 2019 from $201.0 million for the same period in
2018. The increase was primarily attributable to the increase in drayage shipments from the acquisition of O.S.T. that occurred in July 2019 and the acquisition of Southwest
that occurred in November 2018. The increase was also attributable to revenue rate increases and fuel surcharge revenue on higher drayage shipments and higher fuel surcharge
rates.

Purchased Transportation

Intermodal purchased transportation decreased $0.2 million, or 0.3%, to $76.9 million for the year ended December 31, 2019 from $77.1 million for the same period in
2018.  Intermodal purchased transportation as a percentage of revenue was 35.3% for the year ended December 31, 2019 compared to 38.4% for the year ended December 31,
2018. Intermodal purchased transportation includes Leased Capacity Providers and third-party carriers, while Company-employed drivers are included in salaries, wages and
benefits. The decrease in Intermodal purchased transportation as a percentage of revenue was attributable to increased utilization of Company-employed drivers compared to the
same period in 2018 and operating efficiencies.

Salaries, Wages, and Benefits

Intermodal salaries, wages and employee benefits increased $9.0 million, or 20.5%, to $52.9 million for the year ended December 31, 2019 compared to $43.9 million
for the year ended December 31, 2018.  As a percentage of Intermodal operating revenue, salaries, wages and benefits decreased to 24.3% for the year ended December 31, 2019
compared to 21.8% for the same period in 2018. The 2.5% increase in salaries, wages and employee benefits as a percentage of revenue was attributable to a 1.3% increase from
utilization of Company-employed drivers and a 1.3% increase from higher administrative salaries, wages and benefits as a percentage of revenue. The increase as a percentage
of revenue was also attributable to a 0.4% increase in group health insurance and workers compensation as a percentage of revenue. These increases were partly offset by a 0.3%
decrease as a percentage of revenue in incentive and share based compensation to employees and a 0.2% improvement in dock pay as a percentage of revenue. The increase in
administrative salaries, wages and benefits as a percentage of revenue was due to additional headcount from the acquisitions of O.S.T., Southwest and MMT.

Operating Leases

Intermodal  operating  leases  increased  $0.5  million,  or  3.1%  to  $16.4  million  for  the  year  ended  December  31,  2019  from  $15.9  million  for  the  same  period  in
2018.  Operating leases were 7.5% of Intermodal operating revenue for the year ended December 31, 2019 compared to 7.9% in the same period of 2018. The decrease as a
percentage of revenue was attributable to a 0.7% decrease in trailer rental charges as a percentage of revenue. This decrease as a percentage of revenue was partly offset by
increases in facility rent from acquired companies and tractor rentals and leases to correspond with the increase in Company-employed driver usage mentioned above.

Depreciation and Amortization

Intermodal depreciation and amortization increased $2.6 million, or 41.3%, to $8.9 million for the year ended December 31, 2019 from $6.3 million for the same period
in 2018. Depreciation and amortization expense as a percentage of Intermodal operating revenue was 4.1% for the year ended December 31, 2019 compared to 3.8% for the
same period of 2018. The increase was due to $1.2 million increase in amortization of acquired intangibles. The increase in depreciation and amortization was also attributable to
a $1.4 million increase in depreciation of equipment partly due to the equipment acquired from O.S.T..

Insurance and Claims

Intermodal insurance and claims expense increased $0.9 million, or 15.5%, to $6.7 million for the year ended December 31, 2019 from $5.8 million for the year ended
December 31, 2018.   Intermodal insurance and claims were 3.1% of operating revenue for the year ended December 31, 2019 compared to 2.9% for the same period in 2018.
The  increase  in  Intermodal  insurance  and  claims  was  primarily  attributable  to  an  increase  in  vehicle  insurance  premiums.  See  additional  discussion  over  the  consolidated
increase in self-insurance reserves related to vehicle claims in the “Other Operations” section below.

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Fuel Expense

Intermodal fuel expense increased $1.0 million, or 15.2%, to $7.6 million for the year ended December 31, 2019 from $6.6 million in the same period of 2018.  Fuel
expenses were 3.5% of Intermodal operating revenue for the year ended December 31, 2019 compared to 3.3% in the same period of 2018. Intermodal fuel expenses increased
due to increased Company-employed driver usage mentioned above.

Other Operating Expenses

Intermodal other operating expenses increased $2.5 million, or 11.3%, to $24.6 million for the year ended December 31, 2019 compared to $22.1 million for the same
period of 2018.  Intermodal other operating expenses as a percentage of revenue for the year ended December 31, 2019 were 11.3% compared to 11.0% for the same period of
2018.  The increase in Intermodal other operating expense was due mostly to a $1.0 million increase in container related rental and storage charges and a $0.6 million increase
in acquisition related legal and professional fees. In 2018, a $0.5 million reduction in the earn-out liability for the Atlantic acquisition was recorded. A similar benefit in the
earn-out liability was not recorded in 2019. The remaining increase was due to increased terminal and office expenses and other over-the-road costs, including tolls.

Income from Operations

Intermodal’s income from operations increased by $0.4 million, or 1.7%, to $23.7 million for the year ended December 31, 2019 compared to $23.3 million for the
same period in 2018.  Income from operations as a percentage of Intermodal operating revenue was 10.9% for the year ended December 31, 2019 compared to 11.6% in the
same period of 2018.  The increase in operating income in total dollars was primarily attributable to the acquisitions of O.S.T., Southwest and MMT. These increases were partly
offset by higher amortization and professional fees related to acquisitions and the prior period including a $0.5 million benefit from the reduction of an earn-out liability, which
led to the deterioration in income from operations as a percentage of revenue.

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Other operations - Year Ended December 31, 2019 compared to Year Ended December 31, 2018

Other operating activity declined from a $9.8 million operating loss during the year ended December 31, 2018 to an $14.9 million operating loss during the year ended
December 31, 2019. The year ended December 31, 2019 included $6.5 million in vehicular reserves for unfavorable development of second quarter 2019 claims and increases to
our loss development factors for vehicle and workers’ compensation claims of $2.8 million and $0.3 million, respectively. The loss was also attributed to $3.6 million in costs
related to the CEO transition.

The $9.8 million operating loss for the year ending December 31, 2018 included a $6.0 million increase in self-insurance reserves related to existing vehicular claims
and $0.8 million in self- insurance reserves resulting from workers' compensation claims. The loss was also attributable to $1.1 million in costs related to the CEO transition,
comprised of recruiting fees and retention share awards.

Discussion of Critical Accounting Policies

Our consolidated financial statements have been prepared in accordance with United States generally accepted accounting principles (“GAAP”).  The preparation of
financial statements in accordance with GAAP requires management to make judgments, estimates and assumptions that affect the reported amounts of assets and liabilities, the
disclosure  of  contingent  assets  and  liabilities  at  the  date  of  the  financial  statements  and  the  reported  amounts  of  revenues  and  expenses  during  the  reporting  period.  Our
estimates  and  assumptions  are  based  on  historical  experience  and  changes  in  the  business  environment.    However,  actual  results  may  differ  from  estimates  under  different
conditions, sometimes materially. The significant accounting policies followed in the preparation of the financial statements are detailed in Note 1 of our Consolidated Financial
Statements contained in Item 8, “Financial Statements and Supplementary Data.”

Critical  accounting  policies  and  estimates  are  defined  as  those  that  are  both  most  important  to  the  portrayal  of  our  financial  condition  and  results  and  require
management’s most subjective judgments. We believe that our application of the policies discussed below involves significant levels of judgment, estimates and complexity.
Due  to  the  levels  of  judgment,  complexity  and  period  of  time  over  which  many  of  these  items  are  resolved,  actual  results  could  differ  from  those  estimated  at  the  time  of
preparation of the financial statements. Adjustments to these estimates would impact our financial position and future results of operations.

Self-Insurance Loss Reserves

We provide for the estimated costs of vehicle liability and workers’ compensation claims both reported and for claims incurred but not reported. The amount of self-
insurance loss reserves and loss adjustment expenses is determined based on an estimation process that uses information obtained from both our-specific and industry data, as
well  as  general  economic  information.  We  estimate  our  self-insurance  loss  exposure  by  evaluating  the  merits  and  circumstances  surrounding  individual  known  claims  and
through actuarial analysis to determine an estimate of probable losses on claims incurred but not reported. If the events underlying the claims have occurred as of the balance
sheet date, then losses are recognized immediately. Historically, we have experienced both favorable and unfavorable development of claim estimates.

The estimation process for self-insurance loss exposure requires management to continuously monitor and evaluate the life cycle of claims. Using data obtained from
this  monitoring  and  our  assumptions  about  the  emerging  trends,  management  develops  an  estimate  of  ultimate  claims  based  on  its  historical  experience  and  other  available
market information. The most significant assumptions used in the estimation process include determining the trend in loss costs, the expected consistency in the frequency and
severity of claims incurred but not yet reported, changes in the timing of the reporting of losses from the loss date to the notification date, and expected costs to settle unpaid
claims. We utilize quarterly actuarial analyses to evaluate open claims and estimate the ongoing development exposure.

As of December 31, 2020 and 2019, we recorded insurance reserves of $72.7 million and $66.2 million, respectively, inclusive of reserves in excess of the self-insured
retention limit that are expected to be reimbursed from insurance carriers. Additionally, we recognized a receivable for insurance proceeds and a corresponding claims payable
for vehicle liability and workers’ compensation claims in excess of the self-insured retention limit in the amount of $36.7 million and $34.1 million as of December 31, 2020
and 2019, respectively.

Business Combinations and Goodwill

Acquisitions  are  accounted  for  using  the  purchase  method.  Upon  the  acquisition  of  a  business,  the  fair  value  of  the  assets  acquired  and  liabilities  assumed  must  be

estimated. This requires judgments regarding the identification of acquired assets and

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liabilities  assumed,  some  of  which  may  not  have  been  previously  recorded  by  the  acquired  business,  as  well  as  judgments  regarding  the  valuation  of  all  identified  acquired
assets and assumed liabilities. The assets acquired and liabilities assumed are determined by reviewing the operations, interviewing management and reviewing the financial and
contractual information of the acquired business. Consideration is typically paid in the form of cash paid upon closing or contingent consideration paid upon satisfaction of a
future obligation. If contingent consideration is included in the purchase price, we value that consideration as of the acquisition date and it is recorded to goodwill.

Once the acquired assets and assumed liabilities are identified, the fair value of the assets and liabilities are estimated using a variety of approaches that require significant
judgments.  For  example,  intangible  assets  are  typically  valued  using  a  discounted  cash  flow  (“DCF”)  analysis,  which  requires  estimates  of  the  future  cash  flows  that  are
attributable to the intangible asset. A DCF analysis also requires significant judgments regarding the selection of discount rates that are intended to reflect the risks that are
inherent in the projected cash flows, the determination of terminal growth rates, and judgments about the useful life and pattern of use of the underlying intangible asset. The
valuation of acquired property, plant and equipment requires judgments about current market values, replacement costs, the physical and functional obsolescence of the assets
and their remaining useful lives. A failure to appropriately assign a fair value to acquired assets and assumed liabilities could significantly impact the amount and timing of
future depreciation and amortization expense, as well as significantly overstate or understate assets or liabilities.

    Goodwill is recorded at cost based on the excess of purchase price over the fair value of net assets acquired. Goodwill and intangible assets with indefinite lives are not
amortized but rather we conduct an annual, or more frequently if circumstances indicate possible impairment, impairment test of goodwill for each reporting unit at June 30 of
each year.  Examples of such events or circumstances could include a significant change in business climate or a loss of significant customers. Intangible assets are amortized
over their useful lives.

Assets Classified as Held for Sale

We evaluate our assets held for sale upon meeting the criteria for held for sale classification and in each subsequent reporting period to determine whether the fair
value, less costs to sell, exceeds the net carrying value. The fair value is estimated based on a combination of an income approach using a discounted cash flow model, and a
market  approach,  which  considers  comparable  companies.  Estimates  of  future  cash  flows  are  based  on  various  factors,  including  current  operating  results,  expected  market
trends and competitive influences. We make various assumptions regarding future cash flows, market multiples, growth rates and discount rates in our estimate of the fair value
of assets held for sale. These assumptions require significant judgments and the conclusions reached could vary significantly based upon these judgments.

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Liquidity and Capital Resources

We have historically financed our working capital needs, including capital expenditures, with cash flows from operations and borrowings under our revolving credit
facility. We believe that borrowings under our revolving credit facility, together with available cash and internally generated funds, will be sufficient to support our working
capital, capital expenditures and debt service requirements for the foreseeable future.

We  use  LIBOR  as  a  reference  rate  in  our  revolving  credit  facility  to  calculate  interest  due  to  our  lender.  In  the  event  the  LIBOR  is  no  longer  published,  we  have

amended our revolving credit facility to include provisions to address establishing a replacement benchmark rate.

In April 2020, we entered into an amendment to the revolving credit facility, which increased the maximum aggregate principal amount to $225.0 million. The senior
credit facility may be increased by up to $25.0 million to a maximum aggregate principal amount of $250.0 million pursuant to the terms of the amended credit agreement,
subject to the lenders’ agreement to increase their commitments or the addition of new lenders extending such commitments. Such increases may be in the form of additional
revolving  credit  loans,  term  loans  or  a  combination  thereof,  and  are  contingent  upon  there  being  no  events  of  default.  We  are  in  compliance  with  the  financial  covenants
contained in the senior credit facility and expect to continue to maintain such compliance. Should we ever encounter difficulties, our historical relationship with our lenders has
been strong and we anticipate their continued support of our business. Refer to Note 4 to the Consolidated Financial Statements contained in Item 8, “Financial Statements and
Supplementary Data,” for additional information regarding our revolving credit facility.

Cash Flows

Year Ended December 31, 2020 Cash Flows compared to December 31, 2019 Cash Flows

Continuing Operations

Net  cash  provided  by  operating  activities  of  continuing  operations  totaled  approximately  $96.1  million  for  the  year  ended  December  31,  2020  compared  to
approximately $145.5 million for the year ended December 31, 2019. The $49.4 million decrease in cash provided by operating activities of continuing operations is mainly
attributable to a $34.9 million decrease in net earnings after consideration of non-cash items and a $14.5 million decrease in cash from operating assets and liabilities.

Net cash used in investing activities of continuing operations was approximately $81.5 million for the year ended December 31, 2020 compared with approximately
$58.3 million during the year ended December 31, 2019. Continuing investing activities during the year ended December 31, 2020 included the acquisition of Linn Star for
$55.9 million. Investing activities of continuing operations during the year ended December 31, 2019 included the acquisitions of FSA for $27.0 million and O.S.T. for $12.0
million. In addition, the year ended December 31, 2020 included net capital expenditures of $20.3 million, of which approximately $9.8 million related to an organic investment
to expand the capacity of the Company's national hub in Columbus, Ohio (“CMH”), which the Company announced on July 27, 2020.  The  year  ended  December  31,  2019
included  net  capital  expenditures  of  $22.0  million  primarily  for  new  trailers,  information  technology  and  facility  equipment. The  proceeds  from  disposal  of  property  and
equipment during the years ended December 31, 2020 and 2019 were primarily from sales of older trailers.

Net cash used in financing activities of continuing operations totaled approximately $39.1 million for the year ended December 31, 2020 compared with net cash used
in financing activities of continuing operations of $48.1 million for the year ended December 31, 2019. The $8.2 million decrease in cash used in continuing financing activities
was attributable to a $45.0 million increase in net borrowings on the revolving credit facility and a $11.0 million decrease in the repurchase of common stock. These decreases
in cash used were partially offset by a $20.0 million repayment on the revolving credit facility, a $20.5 million increase in distributions to a subsidiary held for sale (Pool) and a
$5.3 million payment on the FSA earn-out.

Discontinued Operation

Net  cash  used  in  discontinued  operating  activities  was  approximately $11.4  million  for  the  year  ended  December  31,  2020  compared  to  net  cash  provided  by
discontinued operating activities was approximately $13.5 million for the year ended December 31, 2019. The $24.9 million decrease in cash provided by discontinued operating
activities was primarily attributable to a decrease in discontinued net earnings after consideration of non-cash items. The non-cash items for the year ended December 31, 2020
included an impairment charge of $28.4 million to impair Pool's goodwill balance of $5.4 million and the establishment of a valuation allowance of $23.0 million against Pool's
assets held for sale.

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Net  cash  used  in  discontinued  investing  activities  was  approximately $1.2 million  for  the  year  ended  December  31,  2020  compared  to  approximately $5.5  million
during the year ended December 31, 2019. The $4.3 million decrease in cash used in discontinued operations was due to changes in net capital expenditures primarily for trailers
and facility equipment. Proceeds from disposal of property and equipment during the year ended December 31, 2020 and 2019 were primarily from sales of older tractors and
trailers.

Net cash provided by financing activities was approximately $12.6 million for the year ended December 31, 2020 compared to net cash used in discontinued financing
activities  of $7.9  million  for  the  year  ended  December  31,  2019. The  $20.5  million  increase  in  cash  provided  by  discontinued  financing  activities  was  attributable  to
contributions from the parent as discussed above.

Year Ended December 31, 2019 Cash Flows compared to December 31, 2018 Cash Flows

Continuing Operations

Net  cash  provided  by  operating  activities  of  continuing  operations  totaled  approximately  $145.5  million  for  the  year  ended  December  31,  2019  compared  to
approximately $142.4 million for the year ended December 31, 2018. The $3.1 million increase in cash provided by operating activities of continuing operations was mainly
attributable  to  an  improvement  in  the  collection  of  receivables  and  a  decrease  in  estimated  income  tax  payments.  This  increase  was  partly  offset  by  a  decrease  in  accounts
payable and accrued expenses, an increase in prepaid expenses due to the purchase of cloud-based software and a decrease in net earnings after consideration of non-cash items.

Net cash used in investing activities of continuing operations was approximately $58.3 million for the year ended December 31, 2019 compared with approximately
$52.2 million during the year ended December 31, 2018. Investing activities during the year ended December 31, 2019 consisted primarily of FSA for $27.0 million, O.S.T. for
$12.0 million and net capital expenditures of $22.0 million primarily for new trailers, information technology and facility equipment. Investing activities during the year ended
December 31, 2018 consisted primarily of net capital expenditures of $39.6 million primarily for new trailers, information technology and sorting equipment and $20.0 million
used to acquire Southwest and MMT. The proceeds from disposal of property and equipment during the year ended December 31, 2019 and 2018 were primarily from sales of
older trailers.

Net cash used in financing activities of continuing operations totaled approximately $48.1 million for the year ended December 31, 2019 compared with net cash used
in financing activities of $68.4 million for the year ended December 31, 2018. The $20.3 million decrease was attributable to a $13.0 million increase in net borrowings from
our revolving credit facility. The year ended December 31, 2019 also included $56.2 million used to repurchase shares of our common stock, which was a $9.9 million decrease
from  the  $66.1  million  used  to  repurchase  shares  of  common  stock  for  the  same  period  of  2018.  These  were  partly  offset  by  a  $2.0  million  increase  in  payments  of  cash
dividends due to an increase in dividend per share from $0.63 per share in the year ended December 31, 2018 to $0.72 per share in the year ended December 31, 2019, partly
offset  by  a  decrease  in  the  outstanding  share  count  during  the  year  ended  December  31,  2019  compared  to  the  same  period  in  2018. Additionally,  there  was  a  $0.9  million
decrease in cash from employee stock transactions and related tax benefits and a $0.7 million increase in payments of debt and finance lease obligations as well as a $1.0 million
increase in contributions from a subsidiary held for sale (Pool).

Discontinued Operation

Net  cash  provided  by  discontinued  operating  activities  was  approximately $13.5 million  for  the  year  ended  December  31,  2019  compared  to  net  cash  provided  by
discontinued operating activities of approximately $10.2 million for the year ended December 31, 2018. The $3.3 million increase in cash provided by discontinued operating
activities was primarily attributable to an increase in discontinued net earnings after consideration of non-cash items.

Net  cash  used  in  discontinued  investing  activities  was  approximately $5.5 million  for  the  year  ended  December  31,  2019  compared  to  approximately $3.2  million
during the year ended December 31, 2018. The $2.3 million increase in cash used in discontinued operation was due to changes in net capital expenditures primarily for trailers
and facility equipment. Proceeds from disposal of property and equipment during the years ended December 31, 2020 and 2019 were primarily from sales of older tractors and
trailers.

Net cash used in discontinued financing activities was approximately $7.9 million for the year ended December 31, 2019 compared to net cash used in discontinued

financing activities of $6.9 million for the year ended December 31, 2018. The

53

  
Table of Contents

$1.0 million increase in cash used in discontinued financing activities was attributable to distributions to the parent as discussed above.

Share Repurchase Program

During  2020  and  2019,  we  repurchased  0.8  million  and  0.9  million  shares  of  our  common  stock,  respectively,  for  approximately  $45.2  million  and  $56.2  million,
respectively, through open market transactions. All shares received were retired upon receipt, and the excess of the purchase price over par value per share was recorded to
“Retained Earnings” within our Consolidated Balance Sheets.

Contractual Obligations

The future payments required under our significant contractual obligations as of December 31, 2020 are as follows:

Senior credit facility
Operating lease obligations
Finance lease obligations
Unconditional purchase obligations
Other short-term and long-term obligations

Total contractual cash obligations

Off-Balance Sheet Arrangements

Payments Due Period (in millions)

Total

2021

2022-2023

2024-2025

$

$

112.5  $
149.4 
7.2 
2.6 
0.5 
272.2  $

—  $

48.7 
2.0 
2.6 
0.3 
53.6  $

112.5  $
62.5 
3.4 
— 
0.1 
178.5  $

—  $

28.7 
1.8 
— 
0.1 
30.6  $

2026 and
Thereafter

— 
9.5 
— 
— 
— 
9.5 

At December 31, 2020, we had letters of credit outstanding from banks totaling $18.3 million required primarily by our workers’ compensation and vehicle liability

insurance providers.

54

 
Table of Contents

Item 7A.    Quantitative and Qualitative Disclosures About Market Risk

Our exposure to market risk relates principally to changes in interest rates and fuel prices. Our interest expense is, in part, sensitive to the general level of interest rates.
Borrowings outstanding under our senior unsecured credit facility was approximately $112.5 million at December 31, 2020 and bears interest at variable rates. A hypothetical
increase in our credit facility borrowing rate of 150 basis points would increase our annual interest expense by approximately $1.7 million and would have decreased our annual
cash flow from operations by approximately $1.7 million.

Our only other debt are finance lease obligations totaling $6.8 million.  These lease obligations bear interest at a fixed rate. Accordingly, there is no exposure to market

risk related to these finance lease obligations.

We are exposed to the effects of changes in the price and availability of fuel, as more fully discussed in Item 1A, “Risk Factors” - under the title “Volatility  in  fuel

prices, shortages of fuel or the ineffectiveness of our fuel surcharge program can have a material adverse effect on our results of operations and profitability.”

Item 8.        Financial Statements and Supplementary Data

The response to this item is submitted as a separate section of this report.

Item 9.        Changes in and Disagreements with Accountants on Accounting and Financial Disclosure

None.

Item 9A.    Controls and Procedures

Disclosure Controls and Procedures

Our  management,  including  our  principal  executive  and  principal  financial  officers,  has  evaluated  the  effectiveness  of  our  disclosure  controls  and  procedures  as  of
December 31, 2020.  Our disclosure controls and procedures are designed to provide reasonable assurance that the information required to be disclosed in this annual report on
Form  10-K  has  been  appropriately  recorded,  processed,  summarized  and  reported  within  the  time  periods  specified  in  the  Securities  and  Exchange  Commission’s  rules  and
forms,  and  that  such  information  is  accumulated  and  communicated  to  our  management,  including  our  principal  executive  and  principal  financial  officers,  to  allow  timely
decisions  regarding  required  disclosure.    Based  on  that  evaluation,  our  principal  executive  and  principal  financial  officers  have  concluded  that  our  disclosure  controls  and
procedures are effective at the reasonable assurance level.

Management’s Report on Internal Control over Financial Reporting  

Management is responsible for establishing and maintaining effective internal control over financial reporting as defined in Rules 13a-15(f) under the Exchange Act.
Our  internal  control  over  financial  reporting  is  designed  to  provide  reasonable  assurance  to  management  and  the  Board  of  Directors  regarding  the  preparation  and  fair
presentation of financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect all misstatements. Therefore, even those systems determined to

be effective can provide only reasonable assurance with respect to financial statement preparation and presentation.

Under the supervision and with the participation of our management, including our Chief Executive Officer and Chief Financial Officer, we assessed the effectiveness
of our internal control over financial reporting as of December 31, 2020. In making this assessment, management used the framework set forth by the Committee on Sponsoring
Organizations  of  the  Treadway  Commission  in Internal  Control  —  Integrated  Framework (“2013  Framework”).  Based  on  our  assessment,  we  have  concluded,  as  of
December 31, 2020, that our internal control over financial reporting was effective based on those criteria.

Ernst & Young LLP, the independent registered public accounting firm that audited the Company’s consolidated financial statements for the year ended December 31,

2020, has issued an attestation report on the Company’s internal control over financial reporting.

55

 
 
 
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Changes in Internal Control over Financial Reporting

None.

56

Table of Contents

To the Shareholders and the Board of Directors of Forward Air Corporation

Opinion on Internal Control over Financial Reporting

Report of Independent Registered Public Accounting Firm

We  have  audited  Forward Air  Corporation’s  internal  control  over  financial  reporting  as  of  December  31,  2020,  based  on  criteria  established  in  Internal  Control—
Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (2013 framework) (the “COSO criteria”). In our opinion, Forward
Air Corporation (the “Company”) maintained, in all material respects, effective internal control over financial reporting as of December 31, 2020, based on the COSO criteria.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (“PCAOB”), the consolidated balance
sheets as of December 31, 2020 and 2019, the related consolidated statements of comprehensive income, shareholders' equity, and cash flows for each of the three years in the
period ended December 31, 2020, and the related notes and financial statement schedule listed in the Index at Item 15(a) (collectively referred to as the “financial statements”)
and our report dated February 26, 2021 expressed an unqualified opinion thereon.

Basis for Opinion

The Company’s management is responsible for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of internal
control over financial reporting included in the accompanying Management’s Report on Internal Control over Financial Reporting. Our responsibility is to express an opinion on
the Company’s internal control over financial reporting based on our audit. We are a public accounting firm registered with the PCAOB and are required to be independent with
respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance

about whether effective internal control over financial reporting was maintained in all material respects.

Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, testing and evaluating the
design and operating effectiveness of internal control based on the assessed risk, and performing such other procedures as we considered necessary in the circumstances. We
believe that our audit provides a reasonable basis for our opinion.

Definition and Limitations of Internal Control over Financial Reporting

A  company’s  internal  control  over  financial  reporting  is  a  process  designed  to  provide  reasonable  assurance  regarding  the  reliability  of  financial  reporting  and  the
preparation  of  financial  statements  for  external  purposes  in  accordance  with  generally  accepted  accounting  principles. A  company’s  internal  control  over  financial  reporting
includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the
assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally
accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the
company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have
a material effect on the financial statements.

Because  of  its  inherent  limitations,  internal  control  over  financial  reporting  may  not  prevent  or  detect  misstatements.  Also,  projections  of  any  evaluation  of
effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or
procedures may deteriorate.

/s/ Ernst & Young LLP

Atlanta, Georgia
February 26, 2021

57

 
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Item 9B.    Other Information

Not applicable.

Item 10.        Directors, Executive Officers and Corporate Governance

Part III

Information  required  by  this  item  is  incorporated  herein  by  reference  to  our  proxy  statement  for  the  2021  Annual  Meeting  of  Shareholders  (the  “2021  Proxy

Statement”). The 2021 Proxy Statement will be filed with the SEC not later than 120 days subsequent to December 31, 2020.

Item 11.        Executive Compensation

The information required by this item is incorporated herein by reference to the 2021 Proxy Statement.

Item 12.        Security Ownership of Certain Beneficial Owners and Management and Related Shareholder Matters

The information required by this item is incorporated herein by reference to the 2021 Proxy Statement.

Item 13.        Certain Relationships and Related Transactions, and Director Independence

The information required by this item is incorporated herein by reference to the 2021 Proxy Statement.

Item 14.        Principle Accounting Fees and Services

The information required by this item is incorporated herein by reference to the 2021 Proxy Statement.

Part IV

Item 15.        Exhibits, Financial Statement Schedules

(a)(1) and (2)    List of Financial Statements and Financial Statement Schedules.

The response to this portion of Item 15 is submitted as a separate section of this report.

(a)(3)    List of Exhibits.

The response to this portion of Item 15 is submitted as a separate section of this report.

(b)    Exhibits.

The response to this portion of Item 15 is submitted as a separate section of this report.

(c)    Financial Statement Schedules.

The response to this portion of Item 15 is submitted as a separate section of this report.

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Table of Contents

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the

SIGNATURES

undersigned, thereunto duly authorized.

Date:

February 26, 2021

Forward Air Corporation

By:  /s/ Michael J. Morris
Michael J. Morris
Chief Financial Officer and Treasurer
(Principal Financial Officer and Duly Authorized Officer)

59

 
 
 
 
 
 
 
 
 
 
 
Table of Contents

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the registrant and in the

capacities and on the dates indicated.

Signature

Title

/s/ Thomas Schmitt
Thomas Schmitt

/s/ Michael J. Morris
Michael J. Morris

/s/ R. Craig Carlock
R. Craig Carlock

/s/ Ronald W. Allen
Ronald W. Allen

/s/ Ana B. Amicarella
Ana B. Amicarella

/s/ Valerie A. Bonebrake
Valerie A. Bonebrake

/s/ C. Robert Campbell
C. Robert Campbell

/s/ C. John Langley, Jr.
C. John Langley, Jr.

/s/ G. Michael Lynch
G. Michael Lynch

/s/ Laurie A. Tucker
Laurie A. Tucker

/s/ W. Gilbert West
W. Gil West

Chairman, President and Chief Executive Officer
(Principal Executive Officer)

Chief Financial Officer and Treasurer
(Principal Financial Officer)

Lead Director

Director

Director

Director

Director

Director

Director

Director

Director

60

Date
February 26, 2021

February 26, 2021

February 26, 2021

February 26, 2021

February 26, 2021

February 26, 2021

February 26, 2021

February 26, 2021

February 26, 2021

February 26, 2021

February 26, 2021

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table of Contents

Annual Report on Form 10-K

Item 8, Item 15(a)(1) and (2), (a)(3), (b) and (c)

List of Financial Statements and Financial Statement Schedule

Financial Statements and Supplementary Data

Certain Exhibits

Financial Statement Schedule

Year Ended December 31, 2020

Forward Air Corporation

Greeneville, Tennessee

F-1

Table of Contents

Forward Air Corporation

Form 10-K — Item 8 and Item 15(a)(1) and (2)

Index to Financial Statements and Financial Statement Schedule

The following consolidated financial statements of Forward Air Corporation are included as a separate section of this report:

Report of Ernst & Young LLP, Independent Registered Public Accounting Firm
Consolidated Balance Sheets — December 31, 2020 and 2019
Consolidated Statements of Comprehensive Income — Years Ended December 31, 2020, 2019 and 2018
Consolidated Statements of Shareholders’ Equity — Years Ended December 31, 2020, 2019 and 2018
Consolidated Statements of Cash Flows — Years Ended December 31, 2020, 2019 and 2018
Notes to Consolidated Financial Statements — December 31, 2020

The following financial statement schedule of Forward Air Corporation is included as a separate section of this report.

Schedule II - Valuation and Qualifying Accounts

Page No.
F-3
F-6
F-8
F-9
F-10
F-11

S-1

All other schedules for which provision is made in the applicable accounting regulation of the Securities and Exchange Commission are not required under the related

instructions or are inapplicable and, therefore, have been omitted.

F-2

 
Table of Contents

To the Shareholders and the Board of Directors of Forward Air Corporation

Opinion on the Financial Statements

Report of Independent Registered Public Accounting Firm

We have audited the accompanying consolidated balance sheets of Forward Air Corporation (the “Company”) as of December 31, 2020 and 2019, the related
consolidated statements of comprehensive income, shareholders’ equity, and cash flows for each of the three years in the period ended December 31, 2020, and the related notes
and financial statement schedule listed in the Index at Item 15(a) (collectively referred to as the “consolidated financial statements”). In our opinion, the consolidated financial
statements present fairly, in all material respects, the financial position of the Company at December 31, 2020 and 2019, and the results of its operations and its cash flows for
each of the three years in the period ended December 31, 2020, in conformity with U.S. generally accepted accounting principles.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (“PCAOB”), Forward Air Corporation’s

internal control over financial reporting as of December 31, 2020, based on criteria established in Internal Control-Integrated Framework issued by the Committee of
Sponsoring Organizations of the Treadway Commission (2013 framework) and our report dated February 26, 2021 expressed an unqualified opinion thereon.

Basis for Opinion

These financial statements are the responsibility of the Company's management. Our responsibility is to express an opinion on the Company’s financial statements

based on our audits. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S.
federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance

about whether the financial statements are free of material misstatement, whether due to error or fraud. Our audits included performing procedures to assess the risks of material
misstatement of the financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test
basis, evidence regarding the amounts and disclosures in the financial statements. Our audits also included evaluating the accounting principles used and significant estimates
made by management, as well as evaluating the overall presentation of the financial statements. We believe that our audits provide a reasonable basis for our opinion.

Critical Audit Matters

The critical audit matters communicated below are matters arising from the current period audit of the financial statements that were communicated or required to be

communicated to the audit committee and that: (1) relate to accounts or disclosures that are material to the financial statements and (2) involved our especially challenging,
subjective or complex judgments. The communication of critical audit matters does not alter in any way our opinion on the consolidated financial statements, taken as a whole,
and we are not, by communicating the critical audit matters below, providing separate opinions on the critical audit matters or on the accounts or disclosures to which they relate.

Description of the
Matter

Self-Insurance Loss Reserves

The  liability  for  self-insurance  loss  reserves  totaled  $72.7  million  at  December  31,  2020  which
includes self-insurance reserves for vehicle liability claims. The long-term portion of this liability was
included in “Other long-term liabilities,” and the remainder was included in “Insurance and claims” on
the  Company’s  Balance  Sheet.  As  more  fully  described  in  Note  1  to  the  consolidated  financial
statements,  the  self-insurance  reserves  include  estimates  for  both  known  claims  and  future  claims
development  and  are  based  on  company-specific  and  industry  data,  as  well  as  general  economic
information.

Auditing  the  Company’s  self-insurance  reserves  for  vehicle  liability  claims  was  complex,  highly
subjective  and  required  significant  judgment  due  to  the  actuarial  techniques  and  significant
assumptions used. The Company utilizes actuarial analyses to evaluate open claims and estimate the
ongoing  development  exposure.  The  most  significant  assumptions  used  in  the  estimation  process
include determining the trend in loss costs, the expected consistency in the frequency and severity of
claims incurred but not yet reported, changes in the timing of the reporting of losses from the loss date
to the notification date, and the expected costs to settle unpaid claims.

F-3

Table of Contents

How We Addressed
the Matter in Our
Audit

Description of the
Matter

How We Addressed
the Matter in Our
Audit

Description of the
Matter

We tested internal controls over management’s review of the completeness and accuracy of data inputs
used in the actuarial analysis and review of the actuarial assumptions and reserve calculations.

To test the self-insurance loss reserves for vehicle liability claims, our audit procedures included, among
others, evaluating the methodologies used and the significant actuarial assumptions discussed above, as
well  as  performing  substantive  procedures  over  underlying  data  and  calculations  used  in  the  analyses.
We  tested  claims  data  by  agreeing  the  data  to  supporting  source  documentation  and  payment
information.  We  evaluated  whether  changes  to  the  reserves  for  known  claims  were  being  recognized
timely based on the underlying available data and current estimates. We involved actuarial specialists to
assist in our evaluation of the actuarial methodologies used as well as to independently calculate a range
of reserve estimates for comparison to the recorded reserves.

Accounting for Acquisitions

During 2020, the Company acquired certain net assets of Linn Star Holdings, Inc., Linn Star Transfer,
Inc. and Linn Star Logistics, LLC (collectively, “Linn Star”) for total net consideration of $57.2 million,
as disclosed in Note 3 to the consolidated financial statements. This transaction was accounted for as a
business combination.
Auditing  the  Company's  accounting  for  its  business  combination  was  complex  due  to  the  significant
judgment  required  by  management  to  determine  the  fair  value  of  the  acquired  assets  and  liabilities,
especially the customer relationship intangible assets of $29.8 million. The significant estimation was
primarily due to the complexity of the valuation models used by management to measure the fair value
of the customer-related intangible assets and the sensitivity of the respective fair values to changes in
the significant underlying assumptions. The Company used a discounted cash flow model to measure
the  customer-related  intangible  assets.  The  significant  assumptions  used  to  estimate  the  value  of  the
intangible assets included discount rates and certain assumptions that form the basis of the forecasted
results  (e.g.,  revenue  growth  rates,  operating  profit  margin  and  customer  attrition  rates).  These
significant  assumptions  are  forward  looking  and  could  be  affected  by  future  economic  and  market
conditions.

We  tested  internal  controls  over  management’s  review  of  the  recognition  and  measurement  of
consideration  transferred  and  customer-related  intangible  assets  acquired,  including  management’s
review over the valuation models and underlying assumptions used to develop such estimates.
To test the estimated fair value of the customer-related intangible assets, our audit procedures included,
among others, evaluating the Company's use of the income approach (the excess earnings method) and
testing  the  significant  assumptions  described  above,  including  the  completeness  and  accuracy  of  the
underlying  data.  We  compared  the  significant  assumptions  to  current  industry,  market  and  economic
trends,  assumptions  used  to  value  similar  assets  in  other  acquisitions,  historical  results  of  the  acquired
business,  and  other  guidelines  used  by  companies  within  the  same  industry.  We  involved  valuation
specialists to assist in our evaluation of certain of the significant assumptions described above.

Valuation of Assets Classified as Held for Sale

During  2020,  the  Company  approved  a  strategy  to  divest  its  Pool  business  within  the  next  year. As
described  in  Note  2  to  the  consolidated  financial  statements,  the  financial  statements  reflect  the  Pool
business as assets held for sale for all periods presented. Due to the decision to divest the Pool business,
the Company measured the net assets of the Pool business at the lower of fair value less costs to sell or
carrying  value  each  reporting  period.  In  conjunction  with  this  assessment,  the  Company  recorded  an
impairment charge of $28.4 million for the year ended December 31, 2020 to reduce the carrying value
to the estimated fair value less cost to sell.
Auditing  the  Company’s  fair  value  less  cost  to  sell  of  the  Pool  business  was  complex  due  to  the
significant judgment required by management to determine the fair value of the Pool business. Fair value
is estimated by management based on an income approach using a discounted cash flow model as well
as  a  market-based  approach.  Fair  value  estimated  by  these  methods  is  sensitive  to  significant
assumptions such as the amount and timing of discounted future cash flows, perpetual growth rates, the
use of comparable market multiples of various financial measures affected by expected future market or
economic conditions, including increased uncertainty due to the effects of COVID-19.

F-4

Table of Contents

How We Addressed
the Matter in Our
Audit

We  tested  internal  controls  over  management’s  review  of  the  valuation  methods,  as  well  as  the
significant  inputs  and  assumptions  discussed  above  used  in  determining  the  fair  value  of  the  Pool
business.

To  test  the  estimated  fair  value  of  the  Pool  business,  our  audit  procedures  included,  among  others,
assessing the methodologies used and testing the significant assumptions discussed above, including the
completeness and accuracy of the underlying data used by the Company. We compared the significant
assumptions  to  current  industry,  market  and  economic  trends  and  historical  financial  results.  We
performed  sensitivity  analyses  of  significant  assumptions  to  evaluate  the  change  in  the  fair  value
resulting  from  changes  in  the  inputs  and  assumptions.  We  also  assessed  the  historical  accuracy  of
management’s projections. In addition, we involved valuation specialists to assist in our evaluation of
certain of the significant assumptions described above.

/s/ Ernst & Young LLP

We have served as the Company’s auditor since 1991

Atlanta, GA
February 26, 2021

F-5

Table of Contents

Forward Air Corporation
Consolidated Balance Sheets
(In thousands, except share data)

Assets
Current assets:

Cash and cash equivalents
Accounts receivable, less allowance of $2,273 in 2020 and $2,053 in 2019
Prepaid expenses
Other current assets
Current assets held for sale

Total current assets
Property and equipment:

Land
Buildings
Equipment
Leasehold improvements
Construction in progress
Total property and equipment

Less accumulated depreciation and amortization

Net property and equipment
Operating lease right-of-use assets
Goodwill
Other acquired intangibles, net of accumulated amortization of $93,009 in 2020 and $79,520 in

2019

Other assets
Noncurrent assets held for sale

Total assets

December 31,
2020

December 31,
2019

$

$

40,254 
156,490 
21,410 
6,740 
21,002 
245,896 

26,365 
65,923 
270,429 
13,747 
4,055 
380,519 
190,652 
189,867 
123,338 
244,982 

145,032 
45,181 
53,097 
1,047,393 

$

$

64,749 
136,214 
14,454 
5,949 
14,952 
236,318 

16,928 
65,919 
276,000 
12,879 
1,845 
373,571 
180,815 
192,756 
105,170 
215,699 

124,857 
39,374 
76,704 
990,878 

The accompanying notes are an integral part of the consolidated financial statements.

F-6

 
 
 
 
 
 
 
Forward Air Corporation
Consolidated Balance Sheets (Continued)
(In thousands, except share data)

Table of Contents

Liabilities and Shareholders’ Equity
Current liabilities:

Accounts payable
Accrued payroll and related items
Insurance and claims accruals
Payables to leased capacity providers
Other current liabilities
Current portion of finance lease obligations
Current portion of operating lease liabilities
Current liabilities held for sale

Total current liabilities
Finance lease obligations, less current portion
Operating lease liabilities, less current portion
Long-term debt, less current portion and debt issuance costs
Other long-term liabilities
Deferred income taxes
Noncurrent liabilities held for sale
Commitments and contingencies (Note 8)
Shareholders’ equity:

Preferred stock, $0.01 par value: Authorized shares - 5,000,000; no shares issued or outstanding in 2020 and 2019
Common stock, $0.01 par value: Authorized shares - 50,000,000; issued and outstanding shares - 27,316,434 in 2020 and
27,850,233 in 2019
Additional paid-in capital
Retained earnings

Total shareholders’ equity

Total liabilities and shareholders’ equity

December 31,
2020

December 31,
2019

$

$

38,371  $
18,545 
17,994 
14,725 
10,580 
1,801 
43,680 
25,924 
171,620 
5,010 
80,346 
112,398 
54,129 
41,986 
34,575 

— 

273 
242,916 
304,140 
547,329 
1,047,393  $

25,411 
13,176 
14,329 
13,649 
8,318 
1,421 
35,886 
24,974 
137,164 
4,909 
69,678 
67,340 
56,448 
41,214 
36,943 

— 

279 
226,869 
350,034 
577,182 
990,878 

The accompanying notes are an integral part of the consolidated financial statements.

F-7

 
 
 
 
 
 
 
Table of Contents

Operating revenue

Operating expenses:
Purchased transportation
Salaries, wages and employee benefits
Operating leases
Depreciation and amortization
Insurance and claims
Fuel expense
Other operating expenses
Total operating expenses
Income from continuing operations

Other expense:

Interest expense, net
Other, net

Total other expense
Income before income taxes
Income tax expense
Net income from continuing operations
(Loss) income from discontinued operation, net of tax

Net income and comprehensive income

Basic net income per share:
   Continuing operations
   Discontinued operation

 1
Net income per share

Diluted net income per share:
   Continuing operations
   Discontinued operation

Net income per share

Dividends per share:

1

 Rounding may impact summation of amounts.

Forward Air Corporation
Consolidated Statements of Comprehensive Income
(In thousands, except per share data)

December 31,
2020

Year ended
December 31,
2019

December 31,
2018

$

1,269,573  $

1,215,187  $

1,137,613 

650,664 
270,785 
69,720 
37,125 
34,912 
12,166 
120,277 
1,195,649 
73,924 

(4,561)
(3)
(4,564)
69,360 
16,593 
52,767 
(29,034)
23,733  $

1.90  $
(1.05)
0.84  $

1.89  $
(1.05)
0.84  $

0.75  $

586,140 
258,001 
63,092 
36,394 
38,733 
17,759 
102,652 
1,102,771 
112,416 

(2,711)
(1)
(2,712)
109,704 
27,382 
82,322 
4,777 
87,099  $

2.89  $
0.17 
3.06  $

2.87  $
0.17 
3.04  $

0.72  $

564,313 
229,634 
58,189 
35,831 
29,569 
16,160 
86,701 
1,020,397 
117,216 

(1,783)
(2)
(1,785)
115,431 
26,868 
88,563 
3,488 
92,051 

3.02 
0.12 
3.14 

3.00 
0.12 
3.12 

0.63 

$

$

$

$

$

$

The accompanying notes are an integral part of the consolidated financial statements.

F-8

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table of Contents

Forward Air Corporation
Consolidated Statements of Shareholders' Equity
(In thousands)

Common Stock

Shares

Amount

Additional 
Paid-in
Capital

Retained Earnings

Total
Shareholders’ 
Equity

Balance at December 31, 2017
Net income
Stock options exercised
Other
Common stock issued under employee stock purchase plan
Share-based compensation expense
Payment of dividends to shareholders
Payment of minimum tax withholdings on share-based awards
Repurchases and retirement of common stock
Issuance of share-based awards
Balance at December 31, 2018
Net income
Stock options exercised
Other
Common stock issued under employee stock purchase plan
Share-based compensation expense
Payment of dividends to shareholders
Payment of minimum tax withholdings on share-based awards
Repurchases and retirement of common stock
Issuance of share-based awards
Balance at December 31, 2019
Net income
Stock options exercised
Common stock issued under employee stock purchase plan
Share-based compensation expense
Payment of dividends to shareholders
Payment of minimum tax withholdings on share-based awards
Repurchases and retirement of common stock
Issuance of share-based awards

Balance at December 31, 2020

29,454  $
— 
95 
— 
9 
— 
— 
(33)
(1,109)
119 
28,535 
— 
99 
— 
12 
— 
— 
(50)
(915)
169 
27,850 
— 
89 
15 
— 
— 
(59)
(787)
208 
27,316  $

295  $
— 
1 
— 
— 
— 
— 
(1)
(11)
1 
285 
— 
1 
— 
— 
— 
— 
— 
(9)
2 
279 
— 
1 
— 
— 
— 
— 
(8)
1 
273  $

195,346  $
— 
3,920 
— 
479 
10,549 
3 
— 
— 
(1)
210,296 
— 
4,049 
(1)
614 
11,907 
6 
— 
— 
(2)
226,869 
— 
4,236 
664 
11,138 
10 
— 
— 
(1)
242,916  $

337,058  $
92,051 
— 
(30)
— 
— 
(18,430)
(1,871)
(66,115)
— 
342,663 
87,099 
— 
(1)
— 
— 
(20,500)
(3,032)
(56,195)
— 
350,034 
23,733 
— 
— 
— 
(20,879)
(3,508)
(45,240)
— 
304,140  $

532,699 
92,051 
3,921 
(30)
479 
10,549 
(18,427)
(1,872)
(66,126)
— 
553,244 
87,099 
4,050 
(2)
614 
11,907 
(20,494)
(3,032)
(56,204)
— 
577,182 
23,733 
4,237 
664 
11,138 
(20,869)
(3,508)
(45,248)
— 
547,329 

The accompanying notes are an integral part of the consolidated financial statements.

F-9

 
 
Table of Contents

Forward Air Corporation
Consolidated Statements of Cash Flows
(In thousands)

Operating activities:
Net income from continuing operations
Adjustments to reconcile net income of continuing operations to net cash provided by operating activities
of continuing operations:

Depreciation and amortization
Change in fair value of earn-out liability
Share-based compensation expense
Provision for revenue adjustments
Deferred income tax provision
Other
Changes in operating assets and liabilities, net of effects from the purchase of acquired companies:

Accounts receivable
Prepaid expenses, other current assets and other assets
Accounts payable, accrued expenses and other long-term liabilities

Net cash provided by operating activities of continuing operations

Investing activities:
Proceeds from sale of property and equipment
Purchases of property and equipment
Purchase of businesses, net of cash acquired
Other
Net cash used in investing activities of continuing operations

Financing activities:
Repayments of finance lease obligations
Repayments of senior credit facility
Proceeds from senior credit facility
Proceeds from issuance of common stock upon stock option exercises
Payment of earn-out liability
Payments of dividends to stockholders
Repurchases and retirement of common stock
Common stock issued under employee stock purchase plan
Payment of minimum tax withholdings on share-based awards
(Distributions to) contributions from subsidiary held for sale
Net cash used in financing activities of continuing operations
Net (decrease) increase in cash of continuing operations

Cash from discontinued operation:
Net cash (used in) provided by operating activities of discontinued operation
Net cash used in investing activities of discontinued operation
Net cash provided by (used in) financing activities of discontinued operation
(Decrease) increase in cash and cash equivalents
Cash and cash equivalents at beginning of period of continuing operations
Cash at beginning of period of discontinued operation
(Decrease) increase in cash and cash equivalents
Less: cash at beginning of period of discontinued operation

Cash and cash equivalents at end of period of continuing operations

December 31,
2020

Year ended
December 31,
2019

December 31,
2018

$

52,767  $

82,322  $

88,563 

37,125 
379 
11,033 
4,751 
772 
587 

(25,739)
(9,424)
23,854 
96,105 

2,413 
(20,268)
(63,651)
— 
(81,506)

(1,446)
(20,000)
65,000 
4,237 
(5,284)
(20,869)
(45,248)
664 
(3,508)
(12,640)
(39,094)
(24,495)

36,394 
(33)
11,715 
3,339 
7,089 
1,497 

653 
(4,662)
7,212 
145,526 

2,661 
(22,007)
(39,000)
— 
(58,346)

(946)
— 
20,000 
4,050 
— 
(20,494)
(56,204)
614 
(3,032)
7,924 
(48,088)
39,092 

(11,439)
(1,201)
12,640 
(24,495)
64,749 
— 
(24,495)
— 
40,254  $

13,472 
(5,548)
(7,924)
39,092 
25,657 
— 
39,092 
— 
64,749  $

$

35,831 
(455)
10,191 
3,624 
7,590 
(189)

(8,702)
(3,754)
9,703 
142,402 

6,969 
(39,564)
(19,987)
357 
(52,225)

(302)
— 
7,000 
3,921 
— 
(18,427)
(66,126)
479 
(1,872)
6,914 
(68,413)
21,764 

10,152 
(3,238)
(6,914)
21,764 
3,893 
— 
21,764 
— 
25,657 

The accompanying notes are an integral part of the consolidated financial statements

F-10

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table of Contents        

FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
DECEMBER 31, 2020
(In thousands, except per share data)

1.        Operations and Summary of Significant Accounting Policies

Basis of Presentation and Principles of Consolidation

Forward  Air  Corporation  (“Forward  Air”  or  the  “Company”)  is  a  leading  asset-light  freight  and  logistics  company.  The  Company  has two  reportable  segments:

Expedited Freight and Intermodal. The Company conducts business in the United States (“U.S.”) and Canada.

The Expedited Freight segment operates a comprehensive national network providing expedited regional, inter-regional and national LTL services. Expedited Freight
offers customers local pick-up and delivery and other services including final mile, truckload, shipment consolidation and deconsolidation, warehousing, customs brokerage and
other handling.

The Intermodal segment provides first- and last-mile high value intermodal container drayage services both to and from seaports and railheads. Intermodal also offers

dedicated contract and Container Freight Station (“CFS”) warehouse and handling services.

The Company’s consolidated financial statements include Forward Air Corporation and its wholly-owned subsidiaries. Intercompany accounts and transactions have

been eliminated in consolidation.

On April 23, 2020, the Board of Director’s (the “Board”) of the Company approved a strategy to divest of the Pool Distribution (“Pool”) business within the next year.
Prior to the decision to divest of Pool, the Company had three reportable segments: Expedited Freight, Intermodal and Pool. As a result of the strategy to divest of Pool, the
results of operations for Pool are presented as a discontinued operation on the Consolidated Statements of Comprehensive Income, and assets and liabilities are reflected as
“Assets and liabilities held for sale” on the Consolidated Balance Sheets for all periods presented. Amounts for all periods discussed below reflect the results of operations,
financial condition and cash flows from the Company’s continuing operations, unless otherwise noted. Refer to Note 2,  Discontinued Operation and Held for Sale, for further
discussion.

Use of Estimates

The preparation of the consolidated financial statements in conformity with U.S. principles generally accepted accounting principles (“GAAP”) requires management
to  make  estimates  and  assumptions  that  affect  the  reported  amounts  of  assets  and  liabilities  and  disclosure  of  contingent  assets  and  liabilities  at  the  date  of  the  financial
statements and expenses during the reporting period. Actual results could differ from those estimates.

Cash and Cash Equivalents

Cash as of December 31, 2020 and 2019 of $25,246 and $64,749, respectively, consisted of cash on hand and bank deposits. The Company considers all investments

with an original maturity of three months or less to be cash and cash equivalents. Cash equivalents as of December 31, 2020 of $15,008 consisted of money market deposits.

Allowance for Doubtful Accounts and Revenue Adjustments

The Company has a broad range of customers, including freight forwarders, third-party logistics (“3PL”) companies, passenger and cargo airlines, steamship lines, and
retailers, located across a diverse geography. In circumstances in which the Company is aware of a specific customer’s inability to meet its financial obligations to the Company
(for example, bankruptcy filings, accounts turned over for collection, or litigation), the Company records a specific reserve for these bad debts against amounts due, in order to
reduce the net recognized receivable to the amount the Company reasonably believes will be collected. For all other customers, the Company recognizes a general reserve based
on  a  percentage  of  revenue  to  ensure  accounts  receivables  are  properly  recorded  at  the  net  amount  expected  to  be  collected. Management  evaluates  the  collectability  of  its
accounts  receivables  at  least  quarterly  and  sets  the  reserve  based  on  historical  and  current  collection  history  and  reasonable  and  supportable  forecasts  about  any  expected
changes to our collection experience in the future due to changing economic conditions. If circumstances change (i.e., the Company experiences higher than expected defaults or
an unexpected material adverse change in a customer’s ability to meet its financial obligations to the Company), the estimates of the recoverability of

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Table of Contents

FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2020
(In thousands, except per share data)

amounts due to the Company could be changed by a material amount. Accounts are written off after all means of collection, including legal action, have been exhausted.

The  Company  records  an  allowance  for  revenue  adjustments  resulting  from  future  billing  rate  changes.  The  adjustments  arise:  (a)  when  small  rate  changes  (“spot
quotes”)  are  granted  to  customers  that  differ  from  the  standard  rates  in  the  billing  system;  (b)  when  freight  requires  dimensionalization  or  is  reweighed  which  results  in  a
different rate; (3) when billing errors occur; and (4) when data entry errors occur. The Company monitors the manual revenue adjustments closely through the employment of
various controls that are in place to ensure that revenue recognition is not compromised. During 2020, average revenue adjustments per month were approximately $396  on
average  revenue  per  month  of  approximately  $105,798  (0.4%  of  monthly  revenue).  The  Company  estimates  an  allowance  for  revenue  adjustments  based  on  historical
experience, trends and current information. More specifically, the Company considers the average monthly revenue adjustments as well as the average lag for identifying and
quantifying  the  revenue  adjustments.  The  average  amount  of  revenue  adjustments  per  month  can  vary  in  relation  to  the  level  of  revenue  or  based  on  other  factors  (such  as
personnel issues that could result in excessive manual errors or in excessive spot quotes being granted). Both the average monthly revenue adjustments and the average lag
assumptions are continually evaluated for appropriateness.

Inventories

Inventories are valued at the lower of cost or net realizable value, using first-in, first-out method. Net realizable value is the estimated selling price in the ordinary
course of business. Replacement parts are expensed when placed in service, while tires are capitalized and amortized over their estimated useful life. Expenses related to the
utilization of inventories are recorded in “Other operating expenses” in the Consolidated Statements of Comprehensive Income.

Property and Equipment

Property and equipment are recorded at cost, less accumulated depreciation and amortization. Depreciation is provided on a straight-line basis over the estimated useful

lives, which are reviewed periodically and have the following ranges:

Buildings
Equipment
Leasehold improvements

30-40 years
3-10 years
Lesser of Useful Life or Initial Lease Term

Land is not depreciated and construction in progress is not depreciated until ready for service. Depreciation is not recorded during the period in which a long-lived asset

or disposal group is classified as held for sale. Expenditures for maintenance and repairs are charged to expense as incurred.

Software Development

The  Company  incurs  costs  related  to  internally  developed  software  or  software  acquired  for  internal  use.  Depending  on  the  applicable  stage  of  the  software
development, costs may be capitalized or expensed as incurred. Capitalized costs are amortized on a straight-line basis over the five-year estimated useful life.  As of December
31,  2020,  capitalized  software  costs  and  accumulated  amortization  were $23,480  and  $16,025,  respectively,  and  as  of  December  31,  2019,  capitalized  software  costs  and
accumulated amortization were $21,536 and $14,133, respectively. Capitalized software costs, net of accumulated amortization was recorded in "Property and equipment" on the
Consolidated Balance Sheets. Software development cost amortization was $2,053, $1,714 and $1,779 for the years ended December 31, 2020, 2019 and 2018, respectively. The
Company estimates amortization of existing software development costs will be $1,988 for 2021, $1,749 for 2022, $1,472 for 2023, $1,124 for 2024 and $507 for 2025.

Goodwill

The Company evaluates goodwill for impairment annually, as of June 30, or more frequently when an event occurs or circumstances change that indicate the carrying
value may not be recoverable. In order to test for impairment, the Company compares the estimated fair value of the reporting unit to its carrying value, including goodwill. If
the estimated fair value of the reporting unit is lower than its carrying value, the goodwill is adjusted by the amount by which the carrying value exceeds the estimated fair
value, limited to the amount of goodwill. The Company has the option to perform a qualitative assessment of

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Table of Contents

FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2020
(In thousands, except per share data)

goodwill in order to determine whether it is more likely than not the estimated fair value of the reporting unit is less than the carrying value, including goodwill.

Self-Insurance Loss Reserves

Under U.S. Department of Transportation (“DOT”) regulations, the Company is liable for bodily injury and property damage caused by Leased Capacity Providers and
employee drivers while they are operating equipment under the Company’s various motor carrier authorities. The potential liability associated with any accident can be severe
and occurrences are unpredictable.

For vehicle liability, the Company retains a portion of the risk. Below is a summary of the Company’s risk retention on vehicle liability insurance coverage maintained

by the Company through $10,000:

Company 

Risk Retention

Frequency

Layer

Policy Term

Expedited Freight¹

LTL business

Truckload business
LTL and Truckload
businesses
LTL and Truckload
businesses

Intermodal

$

$

$

$

$

3,000 

2,000 

6,000 

5,000 

Occurrence/Accident²

$0 to $3,000

10/1/2021

Occurrence/Accident²

Policy Term Aggregate³

$5,000

Policy Term Aggregate³

$10,000

$0 to $2,000
$3,000 to

$5,000 to

10/1/2020 to

10/1/2021

10/1/2020 to

10/1/2021

10/1/2020 to

10/1/2021

10/1/2020 to

250 

Occurrence/Accident²

$0 to $250

4/1/2020 to 10/1/2021

¹ Excluding the Final Mile business, which is primarily a brokered service.
² For each and every accident, the Company is responsible for damages and defense up to these amounts, regardless of the number of claims associated with any accident.
³ During the Policy Term, the Company is responsible for damages and defense within the stated Layer up to the stated, aggregate amount of Company Risk Retention before insurance will respond.

Also,  from  time  to  time,  when  brokering  freight,  the  Company  may  face  claims  for  the  “negligent  selection”  of  outside,  contracted  carriers  that  are  involved  in
accidents,  and  the  Company  maintains  third-party  liability  insurance  coverage  with  a  $100  deductible  per  occurrence  for  most  of  its  brokered  services. Additionally,  the
Company maintains workers’ compensation insurance with a self-insured retention of $500 per occurrence.

The  Company  provides  for  the  estimated  costs  of  vehicle  liability  and  workers’  compensation  claims  both  reported  and  for  claims  incurred  but  not  reported.  The
amount of self-insurance loss reserves and loss adjustment expenses is determined based on an estimation process that uses information obtained from both Company-specific
and industry data, as well as general economic information. The Company estimates its self-insurance loss exposure by evaluating the merits and circumstances surrounding
individual known claims and through actuarial analysis to determine an estimate of probable losses on claims incurred but not reported. If the events underlying the claims have
occurred as of the balance sheet date, then losses are recognized immediately.

As of December 31, 2020 and 2019, the Company recorded insurance reserves of $72,650 and $66,176, respectively, inclusive of reserves in excess of the self-insured
retention limit that are expected to be reimbursed from insurance carriers. As of December 31, 2020, $20,342 was recorded in “Insurance and claims accruals” and $52,308 was
recorded in “Other long-term liabilities” in the Consolidated Balance Sheets. As of December 31, 2019, $16,366 was recorded in “Insurance and claims accruals” and $49,810
was recorded in “Other long-term liabilities” in the Consolidated Balance Sheets.

The Company recognized a receivable for insurance proceeds and a corresponding claims payable for vehicle liability and workers’ compensation claims in excess of
the  self-insured  retention  limit.  As  of  December  31,  2020  and  2019,  the  Company  recorded  $36,743  and  $34,091,  respectively,  in  “Other  assets”  and  “Other  long-term
liabilities” in the Consolidated Balance Sheets.

F-13

Table of Contents

Revenue Recognition

FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2020
(In thousands, except per share data)

Revenue is recognized when the Company satisfies the performance obligation by the delivery of a shipment in accordance with contractual agreements, bill of lading
(“BOL”)  and  general  tariff  provisions.  The  amount  of  revenue  recognized  is  measured  as  the  consideration  the  Company  expects  to  receive  in  exchange  for  those  services
pursuant to a contract with a customer. A contract exists once the Company enters into a contractual agreement with a customer. The Company does not recognize revenue in
cases where collectibility is not probable, and defers recognition until collection is probable or payment is received.

The Company generates revenue from the delivery of a shipment and the completion of related services. Revenue for the delivery of a shipment is recorded over time
to coincide with when customers simultaneously receive and consume the benefits of the delivery services. Accordingly, revenue billed to a customer for the transportation of
freight are recognized over the transit period as the performance obligation to the customer is satisfied. The Company determines the transit period for a shipment based on the
pick-up date and the delivery date, which may be estimated if delivery has not occurred as of a reporting period. The determination of the transit period and how much of it has
been completed as of a given reporting date may require the Company to make judgments that impact the timing of revenue recognized. For delivery of shipments with a pick-
up  date  in  one  reporting  period  and  a  delivery  date  in  another  reporting  period,  the  Company  recognizes  revenue  based  on  relative  transit  time  in  each  reporting  period. A
portion of the total revenue to be billed to the customer after completion of a delivery is recognized in each reporting period based on the percentage of total transit time that has
been completed at the end of the applicable reporting period. Upon delivery of a shipment or related service, customers are billed according to the applicable payment terms.
Related services are a separate performance obligation and include accessorial charges such as terminal handling, storage, equipment rentals and customs brokerage.

Revenue is classified based on the line of business as the Company believes this best depicts the nature, timing and amount of revenue and cash flows. For all lines of
business,  the  Company  records  revenue  on  a  gross  basis  as  it  is  the  principal  in  the  transaction  as  the  Company  has  discretion  to  determine  the  amount  of  consideration.
Additionally, the Company has the discretion to select drivers and other vendors for the services provided to customers. These factors, discretion in the amount of consideration
and the selection of drivers and other vendors, support revenue recognized on a gross basis.

Leases

Effective,  January  1,  2019,  the  Company  adopted Accounting  Standards  Codification  842, Leases,  ("ASC  842"). Under ASC  842,  lessees  are  required  to  record  an
asset  (right-of-use  asset  or  finance  lease  asset)  and  a  lease  liability. ASC  842  allows  for  two  types  of  leases  for  recognition  purposes:  operating  leases  and  finance  leases.
Operating  leases  result  in  the  recognition  of  a  single  lease  expense  on  a  straight-line  basis  over  the  lease  term,  while  finance  leases  result  in  an  accelerated  expense.  The
Company  determines  if  an  arrangement  contains  a  lease  at  inception  based  on  whether  or  not  the  Company  has  the  right  to  control  the  asset  during  the  contract  period.
Operating  lease  right-of-use  assets  represent  the  Company’s  right  to  use  an  underlying  asset  for  the  lease  term  while  operating  lease  liabilities  represent  the  Company’s
obligation to make lease payments for the lease term. All leases greater than 12 months result in the recognition of a right-of-use asset and liability at the lease commencement
date based on the present value of the lease payments over the lease term. The present value of the lease payments is calculated using the applicable weighted-average discount
rate. The weighted-average discount rate is based on the discount rate implicit in the lease, or if the implicit rate is not readily determinable from the lease, then the Company
estimates an applicable incremental borrowing rate. The incremental borrowing rate is estimated based on the contractual lease term and the Company’s collateral borrowing
rate.

Business Combinations

Upon the acquisition of a business, the fair value of the assets acquired and liabilities assumed must be estimated. This requires judgments regarding the identification
of acquired assets and liabilities assumed, some of which may not have been previously recorded by the acquired business, as well as judgments regarding the valuation of all
identified  acquired  assets  and  assumed  liabilities.  The  assets  acquired  and  liabilities  assumed  are  determined  by  reviewing  the  operations,  interviewing  management  and
reviewing the financial and contractual information of the acquired business. Consideration is typically paid in the form of cash paid upon closing or contingent consideration
paid upon satisfaction of a future obligation. If contingent consideration is included in the purchase price, the Company values that consideration as of the acquisition date and it
is recorded to goodwill.

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Table of Contents

FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2020
(In thousands, except per share data)

Once  the  acquired  assets  and  assumed  liabilities  are  identified,  the  fair  value  of  the  assets  and  liabilities  are  estimated  using  a  variety  of  approaches  that  require
significant judgments. For example, intangible assets are typically valued using a discounted cash flow (“DCF”) analysis, which requires estimates of the future cash flows that
are attributable to the intangible asset. A DCF analysis also requires significant judgments regarding the selection of discount rates that are intended to reflect the risks that are
inherent in the projected cash flows, the determination of terminal growth rates, and judgments about the useful life and pattern of use of the underlying intangible asset. The
valuation of acquired property, plant and equipment requires judgments about current market values, replacement costs, the physical and functional obsolescence of the assets
and  their  remaining  useful  lives. A  failure  to  appropriately  assign  fair  values  to  acquired  assets  and  assumed  liabilities  could  significantly  impact  the  amount  and  timing  of
future depreciation and amortization expense, as well as significantly overstate or understate assets or liabilities.

Income Taxes

Income taxes are accounted for under the asset and liability method. Deferred tax assets and liabilities are recognized for the future tax consequences attributable to
differences between the financial statement carrying amounts of existing assets and liabilities and their respective tax bases and operating loss and tax credit carryforwards.
Deferred tax assets and liabilities are measured using enacted tax rates expected to apply to taxable income in the years in which those temporary differences are expected to be
recovered or settled. The effect on deferred tax assets and liabilities of a change in tax rates is recognized in income in the period that includes the enactment date.

The Company is involved in various tax matters, with respect to some of which the outcome is uncertain. We establish reserves to remove some or all of the tax benefit
of any of our tax positions at the time we determine that it becomes uncertain the tax position is not more likely than not to be sustained, the tax position is more likely than not
to be sustained, but for a lesser amount, or the tax position is more likely than not to be sustained, but not in the financial period in which the tax position was originally taken.
A number of years may elapse before a particular uncertain tax position is audited and finally resolved or when a tax assessment is raised. The number of years subject to tax
assessments varies depending on the tax jurisdiction. The tax benefit that has been previously reserved because of a failure to meet the more likely than not recognition threshold
would be recognized in income tax expense in the first period when the uncertainty disappears under any one of the following conditions: the tax position is more likely than not
to be sustained, the tax position, amount, and/or timing is ultimately settled through negotiation or litigation, or the statute of limitations for the tax position has expired. The
Company recognizes interest and penalties, if any, related to unrecognized tax benefits in “Interest expense, net” and “Other operating expenses”, respectively.

Net Income Per Common Share

Basic  net  income  per  common  share  is  computed  by  dividing  net  income  by  the  weighted-average  number  of  common  shares  outstanding  during  each  period.
Restricted  shares  have  non-forfeitable  rights  to  dividends  and  as  a  result,  are  considered  participating  securities  for  purposes  of  computing  net  income  per  common  share
pursuant to the two-class method. Net income allocated to participating securities was $385 in 2020, $945 in 2019 and $881 in 2018. Diluted net income per common share
assumes  the  exercise  of  outstanding  stock  options  and  the  vesting  of  performance  share  awards  using  the  treasury  stock  method  when  the  effects  of  such  assumptions  are
dilutive.

Share-Based Compensation

The Company grants awards under the stock-based compensation plans to certain employees of the Company. The awards include stock options, restricted shares and
performance shares. The fair value of the stock options is estimated on the grant date using the Black-Scholes option pricing model, and share-based compensation expense is
recognized on a straight-line basis over the three-year vesting period. The fair value of the restricted shares is the quoted market value of the Company’s common stock on the
grant date, and the share-based compensation expense is recognized on a straight-line basis over the vesting period. For certain performance shares, the fair value is the quote
market value of the Company’s common stock on the grant date less the present value of the expected dividends not received during the relevant period. For these performance
shares,  the  share-based  compensation  expense  is  recognized  on  a  straight-line  basis  over  the  three-year  vesting  period  based  on  the  projected  assessment  of  the  level  of
performance that will be achieved. The fair value of other performance shares that have a financial target of the Company’s total shareholder return as compared to the total
shareholder return of a selected peer group, is estimated on the grant date using a Monte Carlo simulation model. The share-based compensation expense is recognized on a

F-15

 
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FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2020
(In thousands, except per share data)

straight-line  basis  over  the  three-year  vesting  period. All  share-based  compensation  expense  is  recognized  in  salaries,  wages  and  employee  benefits  on  the  Consolidated
Statements of Comprehensive Income. Refer to Note 5, Stockholders’ Equity, Stock Incentive Plan and Net Income Per Share, for further discussion.

Ransomware Incident

In December 2020, the Company detected a ransomware incident impacting its operational and information technology systems, which caused service delays for many
of its customers (“Ransomware Incident”). Promptly upon its detection of the incident, the Company initiated response protocols, launched an investigation and engaged the
services of cybersecurity and forensics professionals. The Company has also engaged with the appropriate law enforcement authorities. The Company continues to cooperate
with law enforcement in connection with the criminal investigation into those responsible for the Ransomware Incident.

Through December 31, 2020, the Company recorded $1,560 of expenses related to the Ransomware Incident. We have classified these expenses as “Other operating
expenses”  in  the  Consolidated  Statements  of  Comprehensive  Income  for  the  year  ended  December  31,  2020.  Expenses  include  costs  to  investigate  and  remediate  the
Ransomware Incident and legal and other professional services related to the incident, all of which were expensed as incurred.

Recent Accounting Pronouncements

In June 2016, the Financial Accounting Standards Board (“FASB”) issued Accounting Standards Update 2016-13 ("ASU 2016-13"), Measurement of Credit Losses on
Financial Instruments,  which  replaces  the  incurred  loss  methodology  previously  used  to  measure  credit  losses  for  most  financial  assets  and  requires  the  use  of  a  forward-
looking expected loss model. Under ASU 2016-13, credit losses are recognized when it is probable a loss has been incurred. The new standard requires financial assets to be
measured at amortized costs less a reserve, equal to the net amount expected to be collected. ASU 2016-13 is effective for annual periods beginning after December 15, 2019,
including  interim  periods  within  those  fiscal  years,  with  early  adoption  permitted.  In  April  2019,  the  FASB  issued  Accounting  Standards  Update  2019-04,  Codification
Improvements  to  Topic  326,  Financial  Instruments  -  Credit  Losses,  Topic  815,  Derivatives  and  Hedging,  and  Topic  825,  Financial  Instruments (“ASU  2019-04”),  which
provides,  among  other  things,  targeted  improvements  to  certain  aspects  of  accounting  for  credit  losses  addressed  by ASU  2016-13.  In  November  2019,  the  FASB  issued
Accounting  Standards  Update  2019-11, Codification  Improvements  to  Topic  326,  Financial  Instruments  -  Credit  Losses (“ASU  2019-11”),  which  clarifies  the  treatment  of
expected  recoveries  for  amounts  previously  written-off  on  purchased  receivables,  provides  transition  relief  for  troubled  debt  restructurings  and  allows  for  certain  disclosure
simplifications of accrued interest. The effective dates for both ASU 2019-04 and ASU 2019-11 are the same as the effective date for ASU 2016-13. The Company adopted this
standard, and its subsequent modifications, as of January 1, 2020, which resulted in the Company revising its allowance for doubtful accounts policy on a prospective basis. The
adoption of this standard did not have a material impact on the Company’s results of operations, financial condition and cash flows.

2.    Discontinued Operation and Held for Sale

As previously disclosed in Note 1, on April 23, 2020, the Company made a decision to divest of Pool. The Pool business met the criteria for held for sale classification.
As a result, the assets and liabilities of Pool are presented separately under the captions “Current assets held for sale”, “Noncurrent assets held for sale”, “Current liabilities held
for  sale”  and  “Noncurrent  liabilities  held  for  sale”  in  the  Consolidated  Balance  Sheets  as  of  December  31,  2020  and  2019.  The  results  of Pool  were  reclassified  to  “(Loss)
income from discontinued operation, net of tax” in the Consolidated Statements of Comprehensive Income for the years ended December, 31, 2020, 2019 and 2018. Certain
corporate overhead and other costs previously allocated to Pool for segment reporting purposes did not qualify for classification within discontinued operation and have been
reallocated to continuing operations. These costs were reclassified to the eliminations and other column in the segment reconciliation in Note 11, Segment Reporting.

Upon meeting the criteria for held for sale classification and in each subsequent reporting period, the Company evaluated whether Pool’s estimated fair value, less costs
to sell, exceeded the net carrying value. The annual goodwill impairment analysis conducted as of June 30, 2020 indicated that the fair value in excess of the carrying value
related to the Pool reporting unit was approximately 5% and in the third quarter of 2020, the Company concluded the estimated fair value, less costs to sell, exceeded the net
carrying value and there were no indicators of impairment for the Pool reporting unit.

F-16

    
    
    
Table of Contents

FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2020
(In thousands, except per share data)

However, in response to the longer than expected macroeconomic conditions caused by the COVID-19 pandemic and status of negotiations to sell the Pool business, a
strategic review of the business was completed in the fourth quarter of 2020 along with revised forecasts to include updated market conditions and strategic operating decisions.
The  revised  forecasts  indicated  an  impairment  of  the  entire  goodwill  balance  of  the  Pool  reporting  unit  was  necessary  as  of  December  31,  2020. A  non-cash  charge  of
approximately $5,406  was  recorded  as  an  “Impairment  charge”  in  the  summarized  discontinued  operation  financial  information  for  the  year  ended  December  31,  2020.  In
addition, the Company recorded a valuation allowance against the net assets held for sale to write down the carrying value to the estimated fair value less costs to sell. A non-
cash valuation allowance of approximately $22,978 was recorded as an “Impairment charge” in the summarized discontinued operation financial information for the year ended
December 31, 2020.

The fair value was estimated based on a combination of an income approach using a discounted cash flow model, and a market approach, which considers comparable
companies. Estimates of future cash flows are based on various factors, including current operating results, expected market trends and competitive influences. Refer to Note 3,
Acquisitions, Goodwill, Intangible Assets and Other Long-Lived Assets for further discussion about the estimation of fair value.

On February 12, 2021, the Company completed the sale of the Pool business for $8,000 in cash and up to a $12,000  earn-out  based  on  an  earnings  before  interest,

taxes, depreciation and amortization attainment. See Note 13, Subsequent Events, for further discussion.

F-17

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FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2020
(In thousands, except per share data)

Summarized Held for Sale and Discontinued Operation Financial Information

A summary of the carrying amounts of major classes of assets and liabilities, which are included in assets and liabilities held  for  sale  in  the  Consolidated  Balance

Sheets, is as follows:

Assets
Current assets:

Accounts receivable, less allowance of $86 in 2020 and $48 in 2019
Other current assets

Total current assets held for sale

Property and equipment

Less accumulated depreciation and amortization

Net property and equipment
Operating lease right-of-use assets
Goodwill
Other acquired intangibles, net of accumulated amortization of $12,679 in 2020 and $12,359 in 2019
Deferred income taxes
Other assets
Valuation allowance on assets held for sale

Total noncurrent assets held for sale

Liabilities
Current liabilities:

Accounts payable
Accrued expenses
Other current liabilities
Current portion of operating lease liabilities

Total current liabilities held for sale

  Operating lease liabilities, less current portion
  Other long-term liabilities
  Deferred income taxes

Total noncurrent liabilities held for sale

F-18

December 31,
2020

December 31,
2019

$

$

$

$

$

$

$

$

19,740 
1,262 
21,002 

48,905 
28,890 
20,015 
46,865 
— 
2,621 
3,253 
3,321 
(22,978)
53,097 

4,002 
5,070 
27 
16,825 
25,924 

30,024 
4,551 
— 
34,575 

$

$

$

$

$

$

$

$

13,983 
969 
14,952 

53,166 
32,891 
20,275 
46,487 
5,406 
2,941 
— 
1,595 
— 
76,704 

4,575 
5,668 
2 
14,729 
24,974 

31,847 
2,368 
2,728 
36,943 

 
 
 
 
 
 
 
Table of Contents

FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2020
(In thousands, except per share data)

A summary of the results of operations classified as a discontinued operation, net of tax, in the Consolidated Statements of Comprehensive Income for the years ended

December 31, 2020, 2019 and 2018 is as follows:

Operating revenue

Operating expenses:

Purchased transportation
Salaries, wages and employee benefits
Operating leases
Depreciation and amortization
Insurance and claims
Fuel expense
Other operating expenses
Impairment charge

Total operating expenses
(Loss) income from discontinued operation before income taxes
Income tax (benefit) expense
(Loss) income from discontinued operation, net of tax

$

3.        Acquisitions, Goodwill, Intangible Assets and Other Long-Lived Assets

Expedited Freight Acquisitions

December 31,
2020

Year ended
December 31,
2019

December 31,
2018

$

141,433 

$

195,208 

$

183,273 

33,979 
65,695 
21,982 
1,657 
6,205 
4,279 
17,587 
28,384 
179,768 
(38,335)
(9,301)
(29,034)

$

52,867 
77,162 
18,918 
5,715 
6,707 
6,462 
20,969 
— 
188,800 
6,408 
1,631 
4,777 

$

49,323 
70,596 
17,488 
6,352 
5,611 
6,961 
22,126 
— 
178,457 
4,816 
1,328 
3,488 

In April 2019, the Company acquired certain assets and liabilities of FSA Network, Inc., doing business as FSA Logistix (“FSA”), for $26,798, net of cash acquired of
$202, and an earn-out of up to $15,000. FSA, with management offices in Fort Lauderdale, Florida and Southlake, Texas, specializes in last mile logistics for a wide range of
American companies, including national retailers, manufacturers, eTailers and third-party logistics companies. FSA has operations in the East, Midwest, Southwest and West
regions. The acquisition of FSA provides the Company the opportunity to expand its final mile service offering into additional geographic markets, form relationships with new
customers, add volumes to existing locations and generate synergies within the Company. The acquisition was financed by cash flows from operations. The results of operations
of  FSA  have  been  included  in  the  Company’s  consolidated  financial  statements  as  of  and  from  the  date  of  acquisition.  The  associated  goodwill  has  been  included  in  the
Company’s Expedited Freight reportable segment.

The purchase agreement for FSA included an earn-out of up to $15,000 based on the achievement of certain revenue milestones over 2  one-year  periods,  beginning
May 1, 2019. The estimated the fair value of the earn-out liability on the date of acquisition was $11,803. The fair value was based on the estimated two-year performance of the
acquired  customer  revenue  and  was  calculated  using  a  Monte  Carlo  simulation  model. The  weighted-average  assumptions  under  the  Monte  Carlo  simulation  model  were  as
follows for the year ended December 31, 2020 and 2019:

Risk-free rate
Revenue discount rate
Revenue volatility

FSA Earn-Out

December 31, 2020
1.4%
3.2%
8.0%

December 31, 2019
2.2%
4.4%
5.0%

F-19

 
 
 
 
 
Table of Contents

FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2020
(In thousands, except per share data)

The fair value of the earn-out liability was adjusted at each reporting period based on changes in the expected cash flows and related assumptions used in the Monte
Carlo simulation model. During the year ended December 31, 2020 and 2019, the fair value of the earn-out changed by $379 and ($33), respectively, and the changes in fair
value were recorded in “Other operating expenses” in the Consolidated Statements of Comprehensive Income. The first one-year period ended in the second quarter of 2020 and
the Company paid $5,284 based on the terms of the purchase agreement. The second one-year period will end in the second quarter of 2021. As of December 31, 2020 and 2019,
the  fair  value  of  the  earn-out  liability  was  $6,865  and  $11,770,  respectively,  which  was  reflected  in  "Other  current  liabilities"  and  "Other  long-term  liabilities"  in  the
Consolidated Balance Sheets.

In January 2020, the Company acquired certain assets and liabilities of Linn Star Holdings, Inc., Linn Star Transfer, Inc. and Linn Star Logistics, LLC (collectively,
“Linn Star”) for $55,931, net cash acquired of $1,308. Linn Star, headquartered in Cedar Rapids, Iowa, specializes in last mile logistics and in-home installation services for a
range of national retailers and manufacturers. Linn Star has operations primarily in the Midwest and Southwest regions. The acquisition of Linn Star supports the Company’s
strategic growth plan by expanding the footprint of the Final Mile business into additional markets. The acquisition was financed by cash flows from operations. The results of
operations  of  Linn  Star  have  been  included  in  the  Company’s  consolidated  financial  statements  as  of  and  from  the  date  of  acquisition.  The  associated  goodwill  has  been
included in the Company’s Expedited Freight reportable segment.

On October 11, 2020, the Company acquired certain assets of CLW Delivery, Inc. (“CLW”) for $5,500. CLW, headquartered in Johnson City, Tennessee, specializes

in last mile logistics and in-home installation services for national retailers and manufacturers. The acquisition of CLW supports the Company’s strategic growth plan by
expanding the footprint of the Final Mile business into additional markets. The acquisition was financed by cash flows from operations. The results of operations of CLW have
been included in the Company’s consolidated financial statements as of and from the date of acquisition. The associated goodwill has been included in the Company’s
Expedited Freight reportable segment.

Intermodal Acquisitions

In  July  2018,  the  Company  acquired  certain  assets  of  Multi-Modal  Transport  Inc.  (“MMT”)  for  $3,737.  MMT,  headquartered  in  Saint  Paul,  Minnesota,  provides
intermodal drayage services. MMT has locations in Iowa, Minnesota, North Dakota, South Dakota and Wisconsin. The acquisition of MMT supports the Company’s strategic
growth plan by expanding the footprint of the Intermodal business into additional markets. The acquisition was financed by cash flows from operations. The results of MMT
have been included in the Company’s consolidated financial statements as of and from the date of acquisition. The associated goodwill has been included in the Company’s
Intermodal reportable segment.

In October 2018, the Company acquired certain assets of Southwest Freight Distributors, Inc. (“Southwest”) for $16,250. Southwest, headquartered in Dallas, Texas,
provides intermodal drayage services. The acquisition of Southwest supports the Company’s strategic growth plan by expanding the footprint of the Intermodal business into
Texas. The acquisition was financed by cash flows from operations. The results of Southwest have been included in the Company’s consolidated financial statements as of and
from the date of acquisition. The associated goodwill has been included in the Company’s Intermodal reportable segment.

In July 2019, the Company acquired certain assets and liabilities of O.S.T. Logistics, Inc. and O.S.T. Trucking Co., Inc. (collectively, “O.S.T.”) for $12,000.  O.S.T.,
headquartered in Baltimore, Maryland, provides intermodal drayage services. O.S.T. has locations in Florida, Georgia, South Carolina and Virginia. The acquisition of O.S.T.
supports the Company’s strategic growth plan by expanding the footprint of the Intermodal business into additional markets. The acquisition was financed by cash flows from
operations. The results of operations of O.S.T. have been included in the Company’s consolidated financial statements as of and from the date of acquisition. The associated
goodwill has been included in the Company’s Intermodal reportable segment.

Fair Value of Assets Acquired and Liabilities Assumed

Assets acquired and liabilities assumed as of the acquisition date are presented in the following table:

F-20

    
Table of Contents

FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2020
(In thousands, except per share data)

Tangible assets:
Cash
Other receivables
Prepaid expenses and other current assets
Property and equipment
Right-of-use lease assets
Total tangible assets

Intangible assets:
Non-compete agreements
Customer relationships
Goodwill

Total intangible assets

Total assets acquired

Liabilities assumed:
Current liabilities
Other liabilities
Operating lease liabilities
Finance lease obligations

Total liabilities assumed

Net assets acquired

$

$

MMT
July 25, 2018

Southwest
October 28, 2018

FSA
April 21, 2019

O.S.T.
July 14, 2019

Linn Star

CLW

January 12, 2020 October 11, 2020

—  $
— 

—  $
— 

81 
— 
81 

43 
1,659 
1,954 
3,656 
3,737 

— 
— 
— 
— 
— 
3,737  $

933 
— 
933 

650 
9,200 
5,467 
15,317 
16,250 

— 
— 
— 
— 
— 
16,250  $

202  $

1,491 
— 
40 
3,209 
4,942 

900 
17,900 
19,963 
38,763 
43,705 

8,466 
5,030 
3,209 
— 
16,705 
27,000  $

—  $
— 
— 
10,371 
1,672 
12,043 

850 
5,700 
2,050 
8,600 
20,643 

— 
— 
1,672 
6,971 
8,643 
12,000  $

1,308  $
— 
1,182 
605 
10,011 
13,106 

450 
29,800 
25,234 
55,484 
68,590 

1,340 
— 
10,011 
— 
11,351 
57,239  $

— 
— 
— 
— 
811 
811 

1,000 
1,500 
3,000 
5,500 
6,311 

— 
— 
811 
— 
— 
5,500 

The weighted-average useful life of acquired intangible assets as of the acquisition date are summarized in the following table:

Customer relationships
Non-compete agreements

Goodwill, Intangible Assets and Other Long-Lived Assets

FSA

O.S.T.

Linn Star

CLW

15 years
5 years

10 years
3 years

15 years
1 year

7 years
5 years

The Company tests goodwill for impairment, at the reporting unit level, annually and when events or circumstances indicate that fair value of a reporting unit may be
below its carrying value. A reporting unit is an operating segment or one level below an operating segment, for example, a component. The Company’s reporting units are not
its reportable segments.

Goodwill is evaluated annually as of June 30 for impairment using a qualitative assessment or a quantitative one-step assessment. If the Company elects to perform a
qualitative assessment and determines the fair value of its reporting units more likely than not exceed the carrying value of their net assets, no further evaluation is necessary.
For reporting units where the Company performs a one-step quantitative assessment, the Company compares the fair value of each reporting unit, which is determined based on
a combination of an income approach using a discounted cash flow model, and a market approach, which considers comparable companies, to its respective carrying value of
net assets, including goodwill. If the fair value of the reporting unit exceeds its carrying value of net assets, the goodwill is not considered impaired. If the carrying value of net
assets is higher than the fair value of the reporting unit, the impairment charge is the amount by which the carrying value exceeds the reporting unit’s fair value.

The  Company  reviews  its  long-lived  assets,  which  include  intangible  assets  subject  to  amortization,  for  impairment  whenever  events  or  changes  in  circumstances
indicate that the carrying amount of an asset may not be recoverable. The evaluation for recoverability is performed at a level where independent cash flows may be attributed to
either an asset or asset group. If the Company determines that the carrying amount of an asset or asset group is not recoverable based on the expected

F-21

    
    
Table of Contents

FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2020
(In thousands, except per share data)

undiscounted future cash flows of the asset or asset group, an impairment loss is recorded equal to the excess of the carrying amounts over the estimated fair value of the long-
lived assets. Estimates of future cash flows are based on various factors, including current operating results, expected market trends and competitive influences. The Company
also evaluates the amortization periods assigned to its intangible assets to determine whether events or changes in circumstances warrant revised estimates of useful lives. Assets
to be disposed of by sale are reported at the lower of the carrying amount or fair value, less estimated costs to sell.

The results of the Company’s goodwill and long-lived assets impairment analyses conducted as of June 30, 2020, 2019 and 2018 indicated that no reduction in the

carrying amount of the Company’s goodwill and long-lived assets was required.

Changes in the carrying amount of goodwill during the years ended December 31, 2020 and 2019 are summarized as follows:

Balance as of December 31, 2018
Acquisitions
Balance as of December 31, 2019
Acquisitions

Balance as of December 31, 2020

Expedited Freight

Intermodal

Consolidated

$

$

117,071 
19,963 
137,034 
28,234 
165,268 

$

$

76,615 
2,050 
78,665 
1,049 
79,714 

$

$

193,686 
22,013 
215,699 
29,283 
244,982 

The Company’s accumulated goodwill impairment is approximately $25,686 related to impairment charges the Company recorded during 2016 pertaining to its TLS
reporting unit. The TLS reporting unit operates within the Expedited Freight reportable segment. As of December 31, 2020, approximately $ 165,839 of goodwill is deductible
for tax purposes.

Other Acquired Intangibles

The Company amortizes certain acquired identifiable intangible assets on a straight-line basis over their estimated useful lives, which range from 1  to 20  years.  The

acquired intangible assets have a weighted-average useful life as follows:

Intangible Assets
Customer relationships
Non-compete agreements
Trade names

Weighted-Average Useful Life
15 years
4 years
4 years

For  the  years  ended  December  31,  2020,  2019  and  2018,  acquired  intangible  asset  amortization  was $13,489,  $10,183  and  $8,109,  respectively.  The  Company

estimates amortization of existing intangible assets will be $13,464 in 2021, $12,964 in 2022, $12,729 in 2023, $12,604 in 2024, and $12,506 in 2025.

Changes in the carrying amount of acquired intangible assets during 2020 and 2019 are summarized as follows:

1
Customer relationships
Non-compete agreements
Trade names

Total

Carrying Value
228,416 
$
8,125 
1,500 
238,041 

$

$

$

December 31, 2020

Accumulated
Amortization

Net Carrying
Value

Carrying Value

December 31, 2019
Accumulated
Amortization

Net Carrying
Value

(85,930)
(5,579)
(1,500)
(93,009)

$

$

142,486 
2,546 
— 
145,032 

$

$

196,225 
6,652 
1,500 
204,377 

$

$

(73,868)
(4,152)
(1,500)
(79,520)

$

$

122,357 
2,500 
— 
124,857 

1 
Carrying value as of December 31, 2020 and 2019 is inclusive of $16,501 of accumulated impairment.      

F-22

    
FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2020
(In thousands, except per share data)

Table of Contents

4.        Indebtedness

Senior Credit Facility

As of December 31, 2020, the Company had $112,500 in borrowings outstanding under the revolving credit facility, $18,326 utilized for outstanding letters of credit
and $94,174 of available borrowing capacity under the revolving credit facility.  As of December 31, 2019, the Company had $67,500  in  borrowings  outstanding  under  the
revolving credit facility, $13,970 utilized for outstanding letters of credit and $68,530 of available borrowing capacity under the revolving credit facility. The interest rate on the
outstanding borrowings under the revolving credit facility was 3.25% and 3.2% as of December 31, 2020 and 2019, respectively.

In September 2017, the Company entered into a five-year senior unsecured revolving credit facility (the “Facility”) with a maximum aggregate principal amount of
$150,000, with a sublimit of $30,000 for letters of credit and a sublimit of $30,000 for swing line loans. The maturity date of the Facility is September 29, 2022. In April 2020,
the Company entered into an amendment to the Facility, which increased the maximum aggregate principal amount to $ 225,000. The Facility may be increased by up to $25,000
to a maximum aggregate principal amount of $250,000 pursuant to the terms of the amended credit agreement, subject to the lenders’ agreement to increase their commitments
or the addition of new lenders extending such commitments. Such increases to the Facility may be in the form of additional revolving credit loans, term loans or a combination
thereof, and are contingent upon there being no events of default under the Facility.

Under the amended Facility, interest accrues on the amounts outstanding under the credit facility, at the Company’s option, at either (1) London Interbank Offered Rate
(“LIBOR”) rate, not less than 1.00%, plus a margin ranging from 2.25% to 2.75% based on the Company’s leverage ratio, or (2) base rate, which cannot be less than 3.00%. The
base rate is the highest of (i) the federal funds rate, not less than zero, plus 0.50%, (ii) the administrative agent's prime rate and (iii) the LIBOR rate, not less than 1.00%, plus
1.00%, plus a margin ranging from 0.25% to 0.75% based on the Company’s leverage ratio. Previously, under the Facility, interest accrued on the amounts outstanding under
the credit facility, at the Company’s option, at either (1) LIBOR plus a margin ranging from  1.25% to 1.75% based on the Company’s leverage ratio, or (2) the base rate, which
was equal to the highest of (i) the federal funds rate, not less than zero, plus 0.50%, (ii) the administrative agent’s prime rate and (iii) the LIBOR rate plus 1.00%, plus a margin
ranging from 0.25% to 0.75% based on the Company’s leverage ratio. Interest is payable in arrears for each loan that is based on the LIBOR rate on the last day of the interest
period applicable to each loan, and interest is payable in arrears on loans not based on the LIBOR rate on the last day of each quarter.

The Facility contains covenants that, among other things, restrict the ability of the Company, without the approval of the required lenders, to engage in certain mergers,
consolidations, asset sales, dividends and stock repurchases, investments, and other transactions or to incur liens or indebtedness in excess of agreed thresholds, as set forth in
the credit agreement. The Company also has to fulfill financial covenants with respect to a leverage ratio and an interest coverage ratio. As of December 31, 2020, the Company
was in compliance with the aforementioned covenants.

Interest Payments

Cash payments for interest were $4,580, $2,711 and $1,783 for the years ended December 31, 2020, 2019 and 2018, respectively.  No interest was capitalized during

the year ended December 31, 2020, 2019 and 2018.

5.        Shareholders’ Equity, Stock Incentive Plan and Net Income per Share

Preferred Stock

There are 5,000 shares of preferred stock with a par value of $0.01 authorized, but no shares have been issued to date.    

Cash Dividends

During  the  fourth  quarter  of  2020,  the  Company’s  Board  of  Directors  declared  and  the  Company  has  paid  a  quarterly  cash  dividend  of  $0.21  per  common  share.

During the first, second and third quarters of 2020, each quarter of 2019 and the

F-23

    
 
 
Table of Contents

FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2020
(In thousands, except per share data)

fourth quarter of 2018, the Company’s Board of Directors declared and the Company has paid a quarterly cash dividend of $0.18 per common share. During the first, second
and third quarters of 2018, the Company's Board of Directors declared and the Company has paid a quarterly cash dividend of $0.15 per common share.

On February 2, 2021, the Company’s Board of Directors declared a quarterly cash dividend of $0.21 per common share that will be paid in the first quarter of 2021.

Share Repurchase Program

On  July  21,  2016,  the  Company’s  Board  of  Directors  approved  a  stock  repurchase  program  for  up  to 3,000  shares  of  the  Company’s  common  stock  (the  “2016
Repurchase Plan”). On February 5, 2019, the Board of Directors canceled the Company’s 2016 Repurchase Plan and approved a revised stock repurchase plan authorizing up to
5,000 shares of the Company’s common stock (the “2019 Repurchase Plan”). The 2019 Repurchase Plan expires when the shares authorized for repurchase are exhausted or the
2019 Repurchase Plan is canceled.

During the year ended December 31, 2020, the Company repurchased through open market transactions 787 shares of common stock for $45,248, or $57.53 per share,
and during the year ended December 31, 2019, the Company repurchased through open market transactions 913 shares of common stock for $56,204, or $61.59 per share. All
shares received were retired upon receipt, and the excess of the purchase price over the par value per share was recorded to "Retained Earnings" in the Consolidated Balance
Sheets.

As of December 31, 2020, the remaining shares to be repurchased under the 2019 Repurchase Plan were approximately 3,368 shares.

Stock Incentive Plan

In  May  2016,  the  Company  adopted  the  2016  Omnibus  Incentive  Compensation  Plan  (the  “Omnibus  Plan”)  for  the  issuance  of  up  to 2,000  common  shares. As  of

December 31, 2020, approximately 965 shares remain available for grant under the Omnibus Plan.

Employee Activity - Stock Options

Certain executives are eligible to receive grants of stock options. Employees may exercise the stock options at anytime after the grant is vested but no later than seven
years  after  the  date  of  grant.  Stock  options  vest  over  a  three-year  period  from  the  date  of  grant.  The  shared-based  compensation  expense  associated  with  these  options  is
amortized ratably over the vesting period. The Company estimated the fair value of the grants using the Black-Scholes option-pricing model.     

The weighted-average assumptions under the Black-Scholes option-pricing model were as follows for the years ended December 31, 2020 and 2018.  The Company

did not grant stock options during the year ended December 31, 2019.

Expected dividend yield
Expected stock price volatility
Risk-free interest rate
Expected life of options (years)

December 31,
2020

December 31,
2018

1.1  %
24.1  %
1.5  %
5.9

1.1  %
24.4  %
2.7  %
6.1

F-24

    
    
Table of Contents

FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2020
(In thousands, except per share data)

The following table sets forth the exercise price range, number of shares, weighted-average exercise price and remaining contractual lives by groups of similar price on

a continuing basis as of December 31, 2020:

Range of
Exercise
Price
43.67  - $
47.82  -
50.71  -
57.18  -
64.26  -
43.67  - $

44.90 
48.32 
53.73 
60.42 
65.96 
65.96 

$

$

Number of Shares
Outstanding

59 
68 
26 
70 
136 
359 

Weighted-
Average
Remaining
Contractual Life
(in years)

Outstanding
Weighted-
Average
Exercise
Price

Exercisable
Weighted-
Average
Exercise
Price

Number of Shares
Exercisable

2.1
3.1
1.6
4.1
5.0
3.7

$

$

43.70 
47.86 
51.31 
58.73 
64.71 
55.88 

59 
68 
26 
45 
67 
265 

$

$

43.70 
47.86 
51.31 
58.64 
64.26 
53.23 

Stock option activity and related information on a continuing basis was as follows:

December 31, 2020

Weighted-
Average
Exercise
Price

Stock
Options

Outstanding at beginning of year
Granted
Exercised
Forfeited

Outstanding at end of year

Exercisable at end of year
Weighted-average fair value of stock options
granted during the year
Aggregate intrinsic value for stock options
exercised
Average aggregate intrinsic value for stock
options outstanding
Average aggregate intrinsic value for exercisable
stock options

$

$

$

$

417  $
36 
(89)
(5)
359  $

265  $

14.79 

1,568 

970 

1,435 

53.37 
65.96 
47.72 
59.73 
55.79 

53.20 

Year ended
December 31, 2019

Weighted-
Average
Exercise
Price

Stock
Options

512  $
— 
(87)
(8)
417  $

262  $

51.49 
— 
42.24 
53.76 
53.37 

50.03 

December 31, 2018

Weighted-
Average
Exercise
Price

Stock
Options

417  $
190 
(95)
— 
512  $

213  $

44.55 
61.72 
41.42 
— 
51.49 

44.66 

$

$

— 

2,196 

$

$

15.82 

1,992 

Share-based compensation expense for stock options
Tax benefit for stock options exercised
Unrecognized compensation expense for stock options
Weighted average period over which unrecognized compensation expense will be
recognized (years)

$
$
$

$
$

1,163 
287 
784 

1.3

December 31,
2020

Year ended
December 31,
2019

December 31,
2018

1,556 
392 

$
$

1,521 
384 

F-25

    
Table of Contents

FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2020
(In thousands, except per share data)

The following table sets forth the exercise price range, number of shares, weighted-average exercise price and remaining contractual lives by groups of similar price on

a discontinued basis as of December 31, 2020:

Weighted-
Average
Remaining
Contractual Life
(in years)

Outstanding
Weighted-
Average
Exercise
Price

Exercisable
Weighted-
Average
Exercise
Price

Number of Shares
Exercisable

Number of Shares
Outstanding

58.40 

14 

3.5

$

52.22 

14 

$

52.22 

Range of
Exercise
Price
47.82  - $

$

Stock option activity and related information on a discontinued basis was as follows:

Outstanding at beginning of year
Granted
Exercised
Forfeited

Outstanding at end of year

Exercisable at end of year
Weighted-average fair value of stock options
granted during the year
Aggregate intrinsic value for stock options
exercised
Average aggregate intrinsic value for stock
options outstanding
Average aggregate intrinsic value for
exercisable stock options

$

$

$

$

Stock
Options

2020

14  $
— 
— 
— 
14  $

14  $

— 

— 

54 

54 

Year ended
2019

Weighted-
Average
Exercise
Price

Weighted-
Average
Exercise
Price

Stock
Options

Stock
Options

52.15 
— 
— 
— 
52.15 

52.15 

$

$

26  $
— 
(12)
— 
14  $

9  $

— 

193 

49.00 
— 
45.46 
— 
52.15 

51.35 

$

$

Weighted-
Average
Exercise
Price

47.49 
58.40 
— 
— 
49.00 

47.74 

2018

22  $
4 
— 
— 
26  $

17  $

16 

— 

Share-based compensation expense for stock options
Tax benefit for stock options exercised
Unrecognized compensation expense for stock options
Weighted average period over which unrecognized compensation expense will
be recognized (years)

$
$
$

$
$

22 
6 
— 

— 

December 31,
2020

Year ended
December 31,
2019

December 31,
2018

41 
11 

$
$

57 
14 

F-26

Table of Contents

FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2020
(In thousands, except per share data)

Employee Activity – Restricted Shares

The Company’s primary long-term incentive plan is a restricted share award plan that entitles employees to receive a share of the Company’s common stock subject to
vesting requirements based on continued employment. Shares granted under the restricted share award plan are restricted from sale or transfer until vesting, and restrictions
lapse  in  three  equal  installments  beginning  one  year  after  the  date  of  grant.  Dividends  are  paid  in  cash  on  a  current  basis  throughout  the  vesting  period.  The  compensation
expense associated with these awards is amortized ratably over the requisite service period. All forfeitures are recognized as incurred.

Restricted share activity and related information on a continuing basis was as follows:

December 31, 2020

Year ended
December 31, 2019

December 31, 2018

Restricted
Shares

Weighted-
Average
Grant Date
Fair Value

Restricted
Shares

Weighted-
Average
Grant Date
Fair Value

Restricted
Shares

Weighted-
Average
Grant Date
Fair Value

264 
116 
(150)
(17)
213 

$

$

58.34 
65.88 
57.40 
62.39 
62.78 

302 
112 
(126)
(24)
264 

$

$

54.92 
59.49 
51.50 
56.69 
58.34 

216 
192 
(102)
(4)
302 

$

$

46.73 
59.88 
47.04 
52.01 
54.92 

$

9,180 

$

7,684 

$

5,758 

Outstanding at beginning of year
Granted
Vested
Forfeited
Outstanding at end of year
Total fair value of shares vested during the
year

Share-based compensation expense for restricted shares
Tax benefit for the vesting of restricted shares
Unrecognized compensation expense for restricted shares
Weighted average period over which unrecognized compensation expense will be
recognized (years)

$
$
$

$
$

7,310 
1,747 
7,767 

1.7

December 31,
2020

Year ended
December 31,
2019

December 31,
2018

7,936 
1,951 

$
$

6,633 
1,660 

F-27

 
Table of Contents

FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2020
(In thousands, except per share data)

Restricted share activity and related information on a discontinued basis was as follows:

2020

Weighted-
Average
Grant Date
Fair Value

Restricted
Shares

Outstanding at beginning of year
Granted
Vested
Forfeited
Outstanding at end of year
Total fair value of shares vested during the
year

$

$

$

13 
6 
(10)
(1)
8 

625 

54.93 
63.24 
58.43 
63.49 
60.83 

Year ended
2019

Restricted
Shares

Weighted-
Average
Grant Date
Fair Value

13 
5 
(5)
— 
13 

$

$

55.16 
59.07 
48.85 
— 
54.93 

Restricted
Shares

2018

11 
10 
(5)
(3)
13 

$

$

Weighted-
Average
Grant Date
Fair Value

46.71 
59.46 
47.00 
51.68 
55.16 

$

270 

$

282 

December 31,
2020

Year ended
December 31,
2019

Share-based compensation expense for restricted shares
Tax benefit for the vesting of restricted shares
Unrecognized compensation expense for restricted shares
Weighted average period over which unrecognized compensation expense will
be recognized (years)

$
$
$

$
$

71 
71 
270 

1.8

Employee Activity – Performance Shares

December 31,
2018

65 
66 

$
$

241 
72 

Certain executives and key employees are eligible to receive grants of performance awards. The performance share agreement provides for awards of shares of the
Company’s common stock based on achieving certain financial targets, such as targets for earnings before interest, taxes, depreciation and amortization, and the Company’s
total shareholder return as compared to the total shareholder return of a selected peer group, as determined by the Company’s Board of Directors. Performance targets are set at
the  beginning  of  each  three-year  measurement  period.  The  share  awards  are  earned  over  the  vesting  period,  and  the  number  of  shares  earned  is  determined  based  on  the
cumulative  results  for  the  measurement  period.  The  performance  agreement  provides  for  employees  to  earn —%  to 200%  of  the  target  awards  depending  on  the  actual
performance achieved, with no shares earned if performance is below the established minimum target. Performance shares do not receive dividends until the shares are vested.
Awards  earned  are  paid  in  shares  of  common  stock  of  the  Company  at  the  end  of  the  vesting  period.  The  compensation  expense  associated  with  these  awards  is  amortized
ratably  over  the  vesting  period.  Depending  on  the  financial  target,  the  compensation  expense  is  based  on  the  projected  assessment  of  the  level  of  performance  that  will  be
achieved. All forfeitures are recognized as incurred.

The grant-date fair value of performance shares granted with a financial target based on the Company’s total shareholder return was estimated using a Monte Carlo

simulation. The weighted average assumptions under the Monte Carlo simulation model were as follows for the years ended December 31, 2020, 2019 and 2018:

F-28

Table of Contents

FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2020
(In thousands, except per share data)

Expected stock price volatility
Weighted average risk-free interest rate

December 31,
2020

23.5  %
1.4  %

Year ended
December 31,
2019

23.4  %
2.5  %

December 31,
2018

24.3  %
2.2  %

Performance share activity was as follows and is presented as if the Company were to achieve its target level of performance, on a continuing basis:

December 31,
2020

Year ended
December 31,
2019

December 31,
2018

Performance
Shares

Weighted-
Average
Grant Date
Fair Value

Performance
Shares

Weighted-
Average
Grant Date
Fair Value

Performance
Shares

Weighted-
Average
Grant Date
Fair Value

Outstanding at beginning of year
Granted
Additional shares awarded based on
actual performance level achieved
Vested
Forfeited

Outstanding at end of year

58 
38 

13 
(33)
(11)
65 

$

$

62.44 
69.15 

51.13 
51.13 
66.37 
67.62 

Share-based compensation expense for performance shares
Tax benefit for vesting of performance shares
Unrecognized compensation expense for performance shares
Weighted average period over which unrecognized compensation expense
will be recognized (years)

$
$
$

December 31,
2020

F-29

58.40 
61.42 

— 
63.57 
62.77 
62.44 

Year ended
December 31,
2019

$

$

$
$

62 
28 

— 
(22)
(10)
58 

1,242 
306 
2,095 

1.9

66 
17 

— 
— 
(21)
62 

$

$

57.63 
72.30 

— 
— 
67.28 
58.40 

December 31,
2018

1,103 
278 

$
$

1,208 
304 

    
Table of Contents

FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2020
(In thousands, except per share data)

Performance share activity was as follows and is presented as if the Company were to achieve its target level of performance, on a discontinued basis:

2020

Weighted-
Average
Grant Date
Fair Value

Performance
Shares

Year ended
2019

Performance
Shares

Weighted-
Average
Grant Date
Fair Value

2018

Weighted-
Average
Grant Date
Fair Value

Performance
Shares

Outstanding at beginning of year
Granted
Additional shares awarded based on
actual performance level achieved
Vested
Forfeited

Outstanding at end of year

4 
1 

1 
(2)
(4)
— 

$

$

62.05 
69.15 

51.13 
51.13 
65.69 
— 

Share-based compensation expense for performance shares
Tax benefit for the vesting of performance shares
Unrecognized compensation expense for performance shares
Weighted average period over which unrecognized compensation
expense will be recognized (years)

$
$
$

Employee Activity – Employee Stock Purchase Plan

57.90 
61.03 

— 
63.57 
— 
62.05 

3 
1 

— 
— 
(1)
3 

$

$

Year ended
December 31,
2019

December 31,
2018

73 
18 

$
$

57.03 
72.30 

— 
— 
67.28 
57.90 

55 
14 

3 
2 

— 
(1)
— 
4 

$

$

$
$

(8)
(2)
— 

— 

December 31,
2020

Under the 2005 Employee Stock Purchase Plan (the “ESPP”), the Company is authorized to issue up to a remaining 335 shares of common stock to employees. These
shares may be issued at a price equal to 90% of the lesser of the market value on the first day or the last day of each six-month purchase period. Common stock purchases are
paid for through periodic payroll deductions and/or up to two lump sum contributions.

F-30

Table of Contents

FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2020
(In thousands, except per share data)

Employee stock purchase plan activity and related information was as follows on a continuing basis:

Year ended

December 31,

December 31,

December 31,

2020

2019

2018

Shares purchased by employees

Average purchase price
Weighted-average fair value of each purchase under the ESPP
1
granted 

Share-based compensation expense for ESPP shares

$

$

$

14 

44.24 

20.99 

292 

$

$

$

11 

51.50 

13.68 

150 

$

$

$

8 

50.62 

6.26 

54 

1

 Equal to the discount from the market value of the common stock at the end of each six month purchase period

Employee stock purchase plan activity and related information was as follows on a discontinued basis:

Year ended

December 31,

December 31,

December 31,

2020

2019

2018

Shares purchased by employees

Average purchase price
Weighted-average fair value of each purchase under the ESPP
1
granted 

Share-based compensation expense for ESPP shares

$

$

$

1 

44.35 

18.11 

20 

$

$

$

1 

51.39 

13.48 

13 

$

$

$

1 

50.64 

6.27 

5 

1

 Equal to the discount from the market value of the common stock at the end of each six month purchase period

Non-employee Director Activity – Restricted Shares

Under  the Amended  and  Restated  Non-Employee  Director  Stock  Plan  (the  “Amended  Plan”),  approved  in  May  2007  and  further  amended  in  February  2013  and

January 2016, up to 360 common shares may be issued. As of December 31, 2020, approximately 92 shares remain available for grant under the Amended Plan.

Under the Amended Plan, each non-employee director receives an annual grant of restricted shares of the Company’s common stock. The restricted shares vest on the
earlier of (a) the day immediately prior to the first annual shareholder meeting that occurs after the grant date or (b) one year after the grant date. Each director may elect to
defer receipt of the common shares until the director departs from the Company’s Board of Directors. If a director elects to defer receipt, the Company will issue deferred stock
units in which the director does not have voting rights or other incidents of ownership until the shares are issued.  Each deferred stock unit is eligible for a dividend equivalent in
the form of additional restricted stock units for each cash dividend payment paid by the Company.

F-31

    
 
    
Table of Contents

FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2020
(In thousands, except per share data)

Non-employee director restricted share activity and related information was as follows on a continuing basis:

December 31,
2020

Year ended
December 31,
2019

December 31,
2018

Restricted
Shares and
Deferred
Stock Units

Weighted-
Average
Grant Date
Fair Value

Restricted
Shares and
Deferred
Stock Units

Weighted-
Average
Grant Date
Fair Value

Restricted
Shares and
Deferred
Stock Units

Weighted-
Average
Grant Date
Fair Value

Outstanding at beginning of year
Granted
Vested
Forfeited
Outstanding at end of year
Total fair value of shares vested during the year $

$

$

16 
24 
(16)
— 
24 
771 

62.17 
42.88 
62.00 
— 
42.88 

$

$

$

15 
16 
(15)
— 
16 
970 

58.50 
62.17 
64.05 
— 
62.17 

$

$

$

11 
16 
(12)
— 
15 
615 

52.00 
58.58 
52.09 
— 
58.50 

Share-based compensation expense for restricted shares
Tax benefit for the vesting of restricted shares
Unrecognized compensation expense for restricted shares
Weighted average period over which unrecognized compensation expense will
be recognized (years)

$
$
$

$
$

1,026 
253 
376 

0.4

December 31,
2020

Year ended
December 31,
2019

December 31,
2018

970 
244 

$
$

775 
195 

F-32

Table of Contents

Net Income (Loss) per Share

FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2020
(In thousands, except per share data)

A reconciliation of net income attributable to Forward Air and weighted-average common shares outstanding for purposes of calculating basic and diluted net income

per share during the years ended December 31, 2020, 2019 and 2018 is as follows:

Numerator:
Net income and comprehensive income from continuing operations
Net (loss) income and comprehensive (loss) income from discontinued operation

Net income attributable to Forward Air

Income allocated to participating securities

Numerator for basic and diluted net income per share for continuing operations

Numerator for basic and diluted net (loss) income per share for discontinued operation

Denominator:
Denominator for basic net income per share - weighted-average number of common shares outstanding
Dilutive stock options and performance share awards
Denominator for diluted net income per share - weighted-average number of common shares and common share
equivalents outstanding

Basic net income (loss) per share:
    Continuing operations
    Discontinued operation

1
Net income per share

Diluted net income (loss) per share:
    Continuing operations
    Discontinued operation

Net income per share

1 

Rounding may impact summation of amounts.

2020

2019

2018

$

$

$

$

$

$

$

$

52,767  $
(29,034)
23,733  $

82,322  $
4,777 
87,099  $

(385)

(945)

52,382  $

(29,034) $

81,377  $

4,777  $

27,631 
66 

27,697 

28,195 
113 

28,308 

1.90  $
(1.05)
0.84  $

1.89  $
(1.05)
0.84  $

2.89  $
0.17 
3.06  $

2.87  $
0.17 
3.04  $

88,563 
3,488 
92,051 

(881)

87,682 

3,488 

29,076 
114 

29,190 

3.02 
0.12 
3.14 

3.00 
0.12 
3.12 

The number of shares that were not included in the calculation of net income per diluted share because to do so would have been anti-dilutive for the years ended

December 31, 2020, 2019 and 2018 are as follows:

Anti-dilutive stock options
Anti-dilutive performance shares
Anti-dilutive restricted shares and deferred stock units

Total anti-dilutive shares

6.        Income Taxes

2020

2019

2018

206 
15 
3 
224 

183 
— 
— 
183 

126 
16 
9 
151 

The Company or one of its subsidiaries files income tax returns in the U.S. federal jurisdiction, various states and Canada. With a few exceptions, the Company is no

longer subject to U.S. federal, state and local, or Canadian examinations by tax authorities for years before 2013.

F-33

 
Table of Contents

FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2020
(In thousands, except per share data)

    The provision for income taxes by location of the taxing jurisdiction for the years ended December 31, 2020, 2019 and 2018 consisted of the following:

Current:
Federal
State

Deferred:
Federal
State

2020

2019

2018

$

$

11,914  $
3,907 
15,821 

922 
(150)
772 
16,593  $

15,612  $
4,681 
20,293 

5,766 
1,323 
7,089 
27,382  $

15,643 
3,635 
19,278 

6,826 
764 
7,590 
26,868 

A reconciliation of income taxes computed at the U.S. federal statutory income tax rate (21% for 2020, 2019 and 2018) to the provision for income taxes reflected in

the Company’s Consolidated Statements of Comprehensive Income for the years ended December 31, 2020, 2019 and 2018 is as follows:

Tax expense at the statutory rate
State income taxes, net of federal income tax benefit
Share-based compensation
Other permanent differences
Non-deductible compensation
Change in income tax contingency reserves
Federal income tax credits
Other

2020

2019

2018

$

$

14,566  $
2,602 
(298)
48 
751 
(400)
(37)
(639)
16,593  $

23,038  $
4,594 
(587)
(5)
421 
— 
(83)
4 
27,382  $

24,241 
3,659 
(50)
139 
13 
— 
(186)
(948)
26,868 

F-34

 
 
 
 
 
 
    
Table of Contents

FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2020
(In thousands, except per share data)

The significant components of the deferred tax assets and liabilities at December 31, 2020 and 2019 were as follows:

Deferred tax assets:

Accrued expenses
Allowance for doubtful accounts
Operating lease liabilities
Share-based compensation
Accruals for income tax contingencies
Net operating loss carryforwards

Total gross deferred tax assets

Valuation allowance

Total net deferred tax assets
Deferred tax liabilities:

Tax over book depreciation
Prepaid expenses
Operating lease right-of-use assets
Goodwill
Intangible assets

Total deferred tax liabilities

Net deferred tax liabilities

December 31,
2020

December 31,
2019

$

$

12,095  $
577 
31,309 
3,554 
166 
671 
48,372 
(395)
47,977 

24,964 
6,499 
31,277 
17,368 
9,855 
89,963 
(41,986) $

7,245 
527 
26,989 
3,881 
185 
1,089 
39,916 
(395)
39,521 

23,795 
4,043 
26,992 
15,337 
10,568 
80,735 
(41,214)

The Company paid income taxes, net of refunds, of $13,463, $19,959 and $20,894 for the years ended December 31, 2020, 2019 and 2018, respectively.

The Company maintains a valuation allowance to reserve against its state net operating loss carryforwards. A valuation allowance is established when it is more likely
than  not  that  some  portion  or  all  of  the  deferred  tax  assets  will  not  be  realized. The  Company  assessed  the  likelihood  that  its  deferred  tax  assets  would  be  recovered  from
estimated future taxable income and available tax planning strategies. In making this assessment, all available evidence was considered including economic climate, as well as
reasonable tax planning strategies. The Company believes it is more likely than not that it will realize its remaining net deferred tax assets, net of the valuation allowance, in
future years.     

As  a  result  of  the  Towne  acquisition,  the  Company  had  approximately  $2,000  and  $10,258  of  federal  net  operating  losses  as  of  December  31,  2019  and  2018,

respectively. The Company fully utilized the federal net operating losses in 2020.

At  December  31,  2020  and  2019,  the  Company  had  a  state  net  operating  loss  carryforward  of  $16,926,  and  at  December  31,  2018,  the  Company  had  a  state  net
operating loss carryforward of $18,148, that expire between 2020 and 2031. The state net operating loss carryforwards are limited to the future taxable income of separate legal
entities. The valuation allowance on the state net operating loss carryforwards increased $35 during 2018. No change in the valuation allowance during 2020 and 2019.

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FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2020
(In thousands, except per share data)

A reconciliation of the beginning and ending amount of unrecognized tax benefits as of and during the years ended December 31, 2020 and 2019 is as follows:

Balance at December 31, 2018
Reductions for settlement with state taxing authorities
Additions for tax positions of current year
Balance at December 31, 2019
Reductions for settlement with state taxing authorities
Additions for tax positions of current year

Balance at December 31, 2020

$

$

1,058 
(99)
28 
987 
(466)
23 
544 

The Company recognizes income tax benefits from uncertain tax positions where the realization of the ultimate benefit is uncertain. At December 31, 2020 and 2019,
the Company had $544 and $987, respectively, of unrecognized income tax benefits, all of which would affect the Company’s effective tax rate if recognized.  At December 31,
2020 and 2019, the Company had accrued interest and penalties related to unrecognized tax benefits of $168 and $281, respectively.  

7.        Leases

The  Company  leases  certain  facilities  under  noncancelable  operating  leases.  The  Company  has  entered  into  or  assumed  through  acquisitions  operating  and  finance
leases for equipment including tractors, straight trucks, forklifts and trailers. Equipment under a finance lease is amortized over the shorter of the lease term or its estimated
useful life.

The Company subleases certain facilities to independent third parties. Since the Company is not relieved of its obligation under these leases, a right-of-use lease asset
and corresponding operating lease liability is recorded. Sublease rental income was approximately $1,628, $1,634 and $1,213 in 2020, 2019 and 2018, respectively.  In 2021,
the Company expects to receive aggregate future minimum rental payments under noncancelable subleases of approximately $929.  Noncancelable subleases expire between
2021 and 2024.

The Company does not recognize a right-of-use asset or lease liability with respect to operating leases with an initial lease term of 12 months or less, and recognizes
expense on such leases on a straight-line basis over the lease term. The Company does not account for lease components separately from nonlease components. The Company
has certain leases that include one or more options to renew, with renewal periods ranging from one to ten years. The exercise of the lease renewal options is at the discretion of
the  Company  and  are  included  in  the  determination  of  the  right-of-use  asset  and  operating  lease  liability  when  the  option  is  reasonably  certain  of  being  exercised.  The
depreciable life of right-of-use assets and leasehold improvements are limited by the expected lease term. The Company has certain lease agreements for equipment that include
variable rental payments based on estimated mileage. The variable rental payments are adjusted for periodically based on actual mileage. The Company’s lease agreements do
not contain any residual value guarantees or restrictive covenants.

In addition, the Company has contracts with Leased Capacity Providers. These contracts explicitly identify the tractors that should be operated by the Leased Capacity
Providers and therefore, the Company concluded the contracts contain an embedded lease. The compensation of the Leased Capacity Providers, as specified in the contract, is
variable based upon a rate per shipment and a rate per mile. Given the structure of the compensation, the variable amounts are excluded from the calculation of the right-of-use
lease asset and corresponding operating lease liability. Instead, the variable amounts are disclosed as variable lease costs in the table below. For the years ended December 31,
2020, 2019  and  2018,  approximately $325,542,  $328,282  and  $286,571,  respectively,  of  variable  lease  costs  related  to  the  embedded  leases  were  recorded  in  “Purchased
transportation” in the Consolidated Statements of Comprehensive Income.

The following table summarizes the Company's lease costs for the years ended December 31, 2020 and 2019, and other information:

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FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2020
(In thousands, except per share data)

Lease cost
Finance lease cost:

Amortization of leased assets
Interest on leased liabilities

Operating lease cost
Short-term lease cost
Variable lease cost
Sublease income

Total lease cost

Other information
Cash paid for amounts included in the measurement of lease liabilities:

Operating cash flows from finance leases
Operating cash flows from operating leases
Financing cash flows from finance leases

Leased assets obtained in exchange for finance lease obligations
Right-of-use assets obtained in exchange for operating lease liabilities
Weighted-average remaining lease term - finance leases (in years)
Weighted-average remaining lease term - operating leases (in years)
Weighted-average discount rate - finance leases
Weighted-average discount rate - operating leases

Year ended

December 31,
2020

December 31,
2019

$

$

$
$
$
$
$

$

$

$
$
$
$
$

1,560 
197 
50,561 
8,921 
339,148 
(1,628)
398,759 

197 
50,263 
1,446 
1,927 
72,454 

4.0
3.7
3.1 %
3.2 %

1,019 
129 
44,403 
9,958 
339,923 
(1,634)
393,798 

129 
44,328 
946 
8,188 
181,069 

4.6
3.7
3.4 %
3.4 %

The aggregate future minimum lease payments under noncancelable operating and finance leases with remaining terms greater than one year as of December 31, 2020

were as follows:

Payment Due Period
2021
2022
2023
2024
2025
Thereafter

Total minimum lease payments

Less: imputed interest

Present value of future minimum lease payments

Less: current portion of lease obligations

Long-term lease obligations

Operating Leases

Finance Leases

48,748  $
36,035 
26,414 
19,140 
9,560 
9,548 
149,445 
(25,419)
124,026 
(43,680)
80,346  $

1,979 
1,775 
1,633 
1,220 
612 
5 
7,224 
(413)
6,811 
(1,801)
5,010 

$

$

8.        Commitments and Contingencies

Commitments

As of December 31, 2020, the Company had unconditional purchase obligations of $2,551 to purchase forklifts during 2021.

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Contingencies

FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2020
(In thousands, except per share data)

The Company is party to various legal claims and actions incidental to its business. The Company believes none of these claims or actions, either individually or in the

aggregate, is material to its business or financial statements as a whole, including its results of operations and financial condition.

The Company is liable for claims related to vehicle liability, workers’ compensation, property damage and employee medical benefits. Insurance coverage provides the

Company with primary and excess coverage, which the Company believes is sufficient to protect the Company from catastrophic claims.

For vehicle liability, the Company retains a portion of the risk. Below is a summary of the Company’s risk retention on vehicle liability insurance coverage maintained

by the Company through $10,000:

Company 

Risk Retention

Frequency

Layer

Policy Term

Expedited Freight¹

LTL business

Truckload business
LTL and Truckload
businesses
LTL and Truckload
businesses

Intermodal

$

$

$

$

$

3,000 

2,000 

6,000 

5,000 

Occurrence/Accident²

Occurrence/Accident²

$0 to $3,000

$0 to $2,000
$3,000 to

10/1/2020 to

10/1/2021

10/1/2020 to

10/1/2021

10/1/2020 to

Policy Term Aggregate³

$5,000

10/1/2021

Policy Term Aggregate³

$10,000

10/1/2021

$5,000 to

10/1/2020 to

250 

Occurrence/Accident²

$0 to $250

4/1/2020 to 10/1/2021

¹ Excluding the Final Mile business, which is primarily a brokered service.
² For each and every accident, the Company is responsible for damages and defense up to these amounts, regardless of the number of claims associated with any accident.
³ During the Policy Term, the Company is responsible for damages and defense within the stated Layer up to the stated, aggregate amount of Company Risk Retention before insurance will respond.

Also,  from  time  to  time,  when  brokering  freight,  the  Company  may  face  claims  for  the  “negligent  selection”  of  outside,  contracted  carriers  that  are  involved  in
accidents,  and  the  Company maintains third-party  liability  insurance  coverage  with  a  $100  deductible  per  occurrence  for  most  of  its  brokered  services. Additionally,  the
Company maintains workers’ compensation insurance with a self-insured retention of $500 per occurrence.

Insurance coverage in excess of the self-insured retention limit is an important part of the Company’s risk management process. The Company believes the recorded
reserves are sufficient for all incurred claims up to the self-insured retention limits, including an estimate for claims incurred but not reported. Since the ultimate resolution of
outstanding claims as well as claims incurred but not reported is uncertain, it is possible that the reserves recorded for these losses could change materially in the near term.
However, an estimate cannot be made of the range of additional loss that is at least reasonably possible. During the year ended December 31, 2019, the Company recorded a
$7,500 reserve for a vehicular claim related to one incident.

On  December  15,  2020,  the  Company  detected  a  Ransomware  Incident  impacting  the  Company’s  operational  and  information  technology  systems,  which  caused
service  delays  for  the  Company’s  customers. Any  failure  to  comply  with  data  privacy,  security  or  other  laws  and  regulations  could  result  in  claims,  legal  or  regulatory
proceedings, inquires or investigations.

9.        Employee Benefit Plan

The  Company  sponsors  a  qualified  defined  contribution  plan  covering  substantially  all  employees.  Under  the  defined  contribution  plan,  the  Company  contributes
25.0% of the employee’s contribution up to a maximum of 6.0% of annual compensation, subject to certain limits. The Company contributed approximately $1,683, $1,554 and
$1,311 for the years ended December 31, 2020, 2019 and 2018, respectively.

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FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2020
(In thousands, except per share data)

10.        Fair Value of Financial Instruments

The  Company  categorizes  its  assets  and  liabilities  into  one  of  three  levels  based  on  the  assumptions  used  in  valuing  the  asset  or  liability.  Estimates  of  fair  value
financial assets and liabilities are based on a fair value hierarchy that prioritizes the inputs to valuation techniques used to measure fair value. Observable inputs (highest level)
reflect  market  data  obtained  from  independent  sources,  while  unobservable  inputs  (lowest  level)  reflect  internally  developed  market  assumptions.  In  accordance  with  this
guidance, fair value measurements are classified under the following hierarchy:

•

Level 1 - Quoted prices in active markets for identical assets or liabilities.

•

Level 2 - Quoted prices for similar assets or liabilities in active markets; quoted prices for identical or similar assets or liabilities in markets that are not active;
and model-derived valuations in which all significant inputs are observable or can be corroborated by observable market data for substantially the full term of the assets
or liabilities.

•

Level 3 - Model-derived valuations in which one or more significant inputs are unobservable.

As  previously  discussed  in  Note  3, Acquisitions,  Goodwill,  Intangible  Assets  and  Long-Lived  Assets, the  fair  value  of  the  earn-out  liability  was  determined  using  a
Monte-Carlo simulation model. The significant inputs used in the model are derived from a combination of observable and unobservable market data. Observable inputs used in
the Monte Carlo simulation model include the risk-free rate and the revenue volatility while unobservable inputs used in the Monte Carlo simulation model include the revenue
discount rate and the estimated revenue projections.

Assets and liabilities measured at fair value on a recurring basis as of December 31, 2020 and 2019 are summarized below:

Earn-out liability

Earn-out liability

$

$

As of December 31, 2020

Level 1

Level 2

Level 3

Total

— 

$

— 

$

6,865 

$

6,865 

As of December 31, 2019

Level 1

Level 2

Level 3

Total

— 

$

— 

$

11,770 

$

11,770 

Cash and cash equivalents, accounts receivable, and accounts payable are valued at their carrying amounts in the Company’s Consolidated Balance Sheets, due to the

immediate or short-term maturity of these financial instruments.

The carrying amount of long-term debt under the Company’s credit facility approximate fair value based on the borrowing rates currently available to the Company for

a loan with similar terms and average maturity.

As of December 31, 2020, the estimated fair value of the Company’s finance lease obligation, based on current borrowing rates, was $7,009, compared to its carrying
value of $6,811. As of December 31, 2019, the estimated fair value of the Company’s finance lease obligation, based on current borrowing rates, was $6,318, compared to its
carrying value of $6,330.

In addition to assets and liabilities that are recorded at fair value on a recurring basis, the Company records assets and liabilities at fair value on a nonrecurring basis.
Assets are recorded at fair value on a nonrecurring basis as a result of an impairment charge or assets held for sale. The losses on assets measured at fair value on a nonrecurring,
discontinued operation basis are summarized below:

1
Goodwill impairment charge
1
Valuation allowance on assets held for sale

2020

2019

$

5,406 
22,978 

$

— 
— 

1 

See Note 2, Discontinued Operation and Held for Sale .

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11.        Segment Reporting

FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2020
(In thousands, except per share data)

The  Company  has two  reportable  segments:  Expedited  Freight  and  Intermodal.  The  Company  evaluates  segment  performance  based  on  income  from  operations.
Segment results include intersegment revenues and shared costs.  Costs related to the corporate headquarters, shared services and shared assets, such as trailers, are allocated to
each segment based on usage. Shared assets are not allocated to each segment, but rather the shared assets, such as trailers, are allocated to the Expedited Freight segment.

The accounting policies applied to each segment are the same as those described in the Summary of Significant Accounting Policies as disclosed in Note 1, except for
certain self-insurance loss reserves related to vehicle liability and workers’ compensation. Each segment is allocated an insurance premium and deductible that corresponds to
the  self-insured  retention  limit  for  that  particular  segment. Any  self-insurance  loss  exposure  beyond  the  deductible  allocated  to  each  segment  is  recorded  in  Eliminations  &
Other.      

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Table of Contents

FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2020
(In thousands, except per share data)

Segment results from operations for the years ended December 31, 2020, 2019 and 2018 are as follows.

Year ended December 31, 2020
External revenues
Intersegment revenues
Depreciation
Amortization
Income (loss) from continuing operations
Total assets
Purchases of property and equipment

Year ended December 31, 2019 (As Adjusted)
External revenues
Intersegment revenues
Depreciation
Amortization
Income (loss) from continuing operations
Total assets
Purchases of property and equipment

Year ended December 31, 2018 (As Adjusted)
External revenues
Intersegment revenues
Depreciation
Amortization
Income (loss) from continuing operations
Total assets
Purchases of property and equipment

$

$

$

Expedited
Freight

Intermodal

$

$

1,070,106 
2,195 
19,824 
7,203 
71,266 
905,081 
19,820 

Expedited
Freight

997,877 
3,057 
23,087 
4,335 
103,640 
717,555 
21,290 

199,567 
36 
3,693 
6,285 
16,391 
221,963 
448 

217,606 
105 
3,086 
5,848 
23,679 
206,576 
717 

Expedited
Freight

Intermodal

$

937,289 
4,678 
25,707 
3,499 
103,652 
555,501 
38,710 

200,750 
256 
1,719 
4,610 
23,266 
167,002 
854 

Eliminations &
Other

$

—  $

(2,331)
120 
— 
(13,733)
(153,750)
— 

Consolidated

1,269,673 
(100)
23,637 
13,488 
73,924 
973,294 
20,268 

$

$

— 
(3,458)
38 
— 
(14,903)
(24,909)
— 

Eliminations &
Other

— 
(5,360)
296 
— 
(9,702)
(10,193)
— 

$

$

1,215,483 
(296)
26,211 
10,183 
112,416 
899,222 
22,007 

Consolidated

1,138,039 
(426)
27,722 
8,109 
117,216 
712,310 
39,564 

Intermodal

Eliminations &
Other

Consolidated

Revenue from the individual services within the Expedited Freight segment for the years ended December 31, 2020, 2019 and 2018 are as follows:

Expedited freight revenue:

Network
Truckload
Final Mile
Other

Total

Year ended
December 31,
2020

Year ended
December 31,
2019

Year ended
December 31,
2018

$
$
$

$

625,517 
194,058 
224,475 
28,251 
1,072,301 

$
$
$

$

675,312 
196,855 
100,555 
28,212 
1,000,934 

$
$
$

$

677,416 
196,980 
39,400 
28,171 
941,967 

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Table of Contents

FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2020
(In thousands, except per share data)

12.        Quarterly Results of Operations (Unaudited)

The following is a summary of the quarterly results of operations for the years ended December 31, 2020 and 2019: 

March 31

June 30

September 30

December 31

2020

Operating revenue
   Net income from continuing operations
   Loss from discontinued operation, net of tax

Net income

Basic net income (loss) per share:
   Continuing operations
   Discontinued operation

Net income per share

Diluted net income (loss) per share:
   Continuing operations
   Discontinued operation

Net income per share

Operating revenue
   Net income from continuing operations
   Income from discontinued operation, net of tax

Net income

Basic net income per share:
   Continuing operations
   Discontinued operation

Net income per share

Diluted net income per share:
   Continuing operations
   Discontinued operation

1
Net income per share 

1

 Rounding may impact summation of amounts.

281,678 
9,225 
(6,071)
3,154 

0.33 
(0.22)
0.11 

0.33 
(0.22)
0.11 

$
$

$

$

$

$

$

331,997 
16,992 
(345)
16,647 

0.61 
(0.01)
0.60 

0.61 
(0.01)
0.60 

2019

June 30

September 30

302,887 
21,244 
1,086 
22,330 

0.74 
0.04 
0.78 

0.74 
0.04 
0.78 

$
$

$

$

$

$

$

313,683 
21,054 
1,141 
22,195 

0.74 
0.04 
0.78 

0.74 
0.04 
0.78 

$
$

$

$

$

$

$

$
$

$

$

$

$

$

350,341 
15,133 
(19,576)
(4,443)

0.55 
(0.72)
(0.17)

0.55 
(0.72)
(0.17)

December 31

319,656 
22,336 
1,832 
24,168 

0.79 
0.07 
0.86 

0.79 
0.07 
0.85 

$
$

$

$

$

$

$

$
$

$

$

$

$

$

$
$

$

$

$

$

$

$
$

$

$

$

$

$

305,557 
11,417 
(3,042)
8,375 

0.41 
(0.11)
0.30 

0.41 
(0.11)
0.30 

March 31

278,961 
17,688 
719 
18,407 

0.61 
0.03 
0.64 

0.61 
0.03 
0.64 

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13.        Subsequent Events

Intermodal Acquisition

FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2020
(In thousands, except per share data)

On February 5, 2021, the Company entered into an agreement to acquire substantially all of the assets of Proficient Transport for $15,000 in cash and a potential earn-

out up to $2,000.

Sale of Pool

On February 12, 2021, the Company sold Pool to Ten Oaks Group, for total consideration of $20,000, consisting of an $8,000 upfront cash payment and a potential

earn-out up to $12,000.

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Table of Contents

Col. A

Year ended December 31, 2020
   Allowance for doubtful accounts
1
   Allowance for revenue adjustments 
Deferred tax valuation allowance

Year ended December 31, 2019
   Allowance for doubtful accounts
1
   Allowance for revenue adjustments 
Deferred tax valuation allowance

Year ended December 31, 2018
   Allowance for doubtful accounts
1
   Allowance for revenue adjustments 
Deferred tax valuation allowance

Forward Air Corporation
Schedule II — Valuation and Qualifying Accounts
(In thousands)

Col. B
Balance at
Beginning
of Period

Col. C

Charged to
Costs and
Expenses

Charged to
Other Operating
Revenue

Col. D

Deductions
-Described

Col. E
Balance at
End of
Period

$

$

$

1,316  $
737 
395 
2,448 

1,290  $
755 
395 
2,440 

2,540  $
451 
360 
3,351 

567  $
— 
— 
567 

752  $
— 
— 
752 

122  $
— 
35 
157 

—  $

4,751 
— 
4,751 

—  $

3,339 
— 
3,339 

—  $

3,624 
— 
3,624 

$

$

$

2

3

2

3

2

3

615 
4,483 
— 
5,098 

726 
3,357 
— 
4,083 

1,372 
3,320 
— 
4,692 

1,268 
1,005 
395 
2,668 

1,316 
737 
395 
2,448 

1,290 
755 
395 
2,440 

1

2

3

 Represents an allowance for revenue adjustments to accounts receivable resulting from future billing rate changes.

 Represents uncollectible accounts written off, net of recoveries.

 Represents adjustments to billed accounts receivable.

S-1

 
 
 
 
 
 
No.
3.1

3.2

4.1

4.2
10.1

10.2

10.3

10.4

10.5

10.6

10.7

10.8

10.9

10.10

10.11

10.12

10.13

10.14

10.15

EXHIBIT INDEX

Exhibit
Restated Charter of the registrant (incorporated herein by reference to Exhibit 3 to the registrant’s Current Report on Form 8-K filed with the Securities and
Exchange Commission on May 28, 1999 (File No. 0-22490))
Amended and Restated Bylaws of the registrant (incorporated herein by reference to Exhibit 3.1 to the registrant’s Current Report on Form 8-K filed with
the Securities and Exchange Commission on July 31, 2017 (File No. 0-22490))
Form of Forward Air Corporation Common Stock Certificate (incorporated herein by reference to Exhibit 4.1 to the registrant’s Quarterly Report on Form
10-Q for the quarterly period ended September 30, 1998 filed with the Securities and Exchange Commission on November 16, 1998 (File No. 0-22490))
Description of Capital Stock
Forward Air Corporation 2005 Employee Stock Purchase Plan (incorporated herein by reference to the registrant's Proxy Statement filed with the Securities
and Exchange Commission on April 20, 2005 (File No. 0-22490))
Air Carrier Certificate, effective August 28, 2003 (incorporated herein by reference to Exhibit 10.5 to the registrant's Annual Report on Form 10-K for the
fiscal year ended December 31, 2003 filed with the Securities and Exchange Commission on March 11, 2004 (File No. 0-22490))
Form of Director Indemnification Agreement (incorporated herein by reference to Exhibit 10.4 to the registrant's Annual Report on Form 10-K for the fiscal
year ended December 31, 2017 filed with the Securities and Exchange Commission on February 23, 2018 (File No. 0-22490))
Form of Non-Qualified Stock Option Agreement under the registrant's Amended and Restated Stock Option and Incentive Plan (incorporated herein by
reference to Exhibit 10.16 to the registrant's Annual Report on Form 10-K for the fiscal year ended December 31, 2010 filed with the Securities and
Exchange Commission on February 24, 2011 (File No. 0-22490))
Forward Air Corporation Executive Severance and Change in Control Plan, effective as of January 1, 2013 (incorporated herein by reference to Exhibit 10.1
to the registrant's Current Report on Form 8-K filed with the Securities and Exchange Commission on December 14, 2012 (File No. 0-22490))
Forward Air Corporation Amended and Restated Stock Option and Incentive Plan, as further amended and restated on February 7, 2013 (incorporated herein
by reference to Exhibit 10.1 to the registrant's Current Report on Form 8-K filed with the Securities and Exchange Commission on February 13, 2013 (File
No. 0-22490))
Form of Non-Qualified Stock Option Agreement for an award granted in February 2013, under the registrant's Amended and Restated Stock Option and
Incentive Plan (incorporated herein by reference to Exhibit 10.4 to the registrant's Quarterly Report on Form 10-Q for the quarterly period ended March 31,
2013, filed with the Securities and Exchange Commission on April 25, 2013 (File No. 0-22490))
First Amendment to the Forward Air Corporation Amended and Restated Stock Option and Incentive Plan (incorporated herein by reference to Exhibit 10.1
to the registrant’s Quarterly Report on Form 10-Q for the quarterly period ended March 31, 2016, filed with the Securities and Exchange Commission on
April 27, 2016 (File No. 0-22490))
Form of Nonqualified Stock Option Agreement under the registrant’s Amended and Restated Stock Option and Incentive Plan (incorporated herein by
reference to Exhibit 10.1 to the registrant’s Current Report on Form 8-K filed with the Securities and Exchange Commission on February 12, 2016 (File No.
0-22490))
Form of CEO Nonqualified Stock Option Agreement under the registrant’s Amended and Restated Stock Option and Incentive Plan (incorporated herein by
reference to Exhibit 10.2 to the registrant’s Current Report on Form 8-K filed with the Securities and Exchange Commission on February 12, 2016 (File No.
0-22490))
Form of Non-Employee Director Restricted Stock Units Agreement under the registrant’s Amended and Restated Non- Employee Director Stock Plan
(incorporated herein by reference to Exhibit 10.1 to the registrant’s Current Report on Form 8-K filed with the Securities and Exchange Commission on May
10, 2016 (File No. 0-22490))
Form of Non-Employee Director Restricted Stock Agreement under the registrant’s Amended and Restated Non-Employee Director Stock Plan
(incorporated herein by reference to Exhibit 10.2 to the registrant’s Current Report on Form 8-K filed with the Securities and Exchange Commission on May
10, 2016 (File No. 0-22490))

*

*

*

*

*

*

*

*

*

* Michael J. Morris Offer Letter dated as of May 24, 2016 (incorporated herein by reference to Exhibit 10.1 to the registrant’s Current Report on Form 8-K

*

*

filed with the Securities and Exchange Commission on May 26, 2016 (File No. 0-22490))
Form of Employee Restricted Share Agreement under the registrant’s 2016 Omnibus Incentive Compensation Plan (incorporated herein by reference to
Exhibit 10.2 to the registrant’s Quarterly Report on Form 10-Q for the quarterly period ended June 30, 2016 filed with the Securities and Exchange
Commission on July 27, 2016))
Form of CEO Nonqualified Stock Option Agreement under the registrant’s 2016 Omnibus Incentive Compensation Plan (incorporated herein by reference to
Exhibit 10.41 to the registrant’s Annual Report on Form 10-K filed with the Securities and Exchange Commission on February 22, 2017)

 
 
 
 
 
10.16

10.17

10.18

10.19

10.20

10.21

10.22

10.23

10.24

10.25

10.25A

10.26

10.27

10.28

10.29

10.30

10.31

10.32

10.33

*

*

*

*

*

*

*

*

Form of CEO Performance Share Agreement under the registrant’s 2016 Omnibus Incentive Compensation Plan (incorporated herein by reference to
Exhibit 10.42 to the registrant’s Annual Report on Form 10-K filed with the Securities and Exchange Commission on February 22, 2017)
Form of CEO Restricted Stock Agreement under the registrant’s 2016 Omnibus Incentive Compensation Plan (incorporated herein by reference to Exhibit
10.43 to the registrant’s Annual Report on Form 10-K filed with the Securities and Exchange Commission on February 22, 2017)
Form of Nonqualified Stock Option Agreement under the registrant’s 2016 Omnibus Incentive Compensation Plan (incorporated herein by reference to
Exhibit 10.44 to the registrant’s Annual Report on Form 10-K filed with the Securities and Exchange Commission on February 22, 2017)
Form of Performance Share Agreement under the registrant’s 2016 Omnibus Compensation Plan (incorporated herein by reference to Exhibit 10.45 to the
registrant’s Annual Report on Form 10-K filed with the Securities and Exchange Commission on February 22, 2017)
Form of Notice of Grant of Performance Shares under the registrant’s 2016 Omnibus Compensation Plan (incorporated herein by reference to Exhibit 10.1
to the registrant’s Quarterly Report on Form 10-Q filed with the Securities and Exchange Commission on April 27, 2017)
Executive Mortgage Assistance Agreement (incorporated herein by reference to Exhibit 10.2 to the registrant’s Quarterly Report on Form 10-Q filed with
the Securities and Exchange Commission on April 27, 2017)
Severance Agreement (incorporated herein by reference to Exhibit 10.3 to the registrant’s Quarterly Report on Form 10-Q filed with the Securities and
Exchange Commission on April 27, 2017)
Forward Air Corporation 2016 Omnibus Incentive Compensation Plan (incorporated herein by reference to Exhibit 10.1 to the registrant’s Quarterly Report
on Form 10-Q filed with the Securities and Exchange Commission on July 27, 2017 (File No. 0-22490))

* Amended and Restated Non-Employee Director Stock Plan (incorporated herein by reference to Exhibit 10.2 to the registrant’s Quarterly Report on Form

10-Q filed with the Securities and Exchange Commission on July 27, 2017 (File No. 02-22490))
Credit Agreement dated September 29, 2017 among Forward Air Corporation and Forward Air, Inc., as the borrowers, the subsidiaries of the borrowers
identified therein as the guarantors, Bank of America, N.A., U.S. Bank National Association and the other lenders party thereto (incorporated herein by
reference to Exhibit 10.1 to the registrant’s Current Report on Form 8-K filed with the Securities and Exchange Commission on October 3, 2017)
First Amendment dated April 16, 2020 to Credit Agreement dated September 29, 2017 by and among Forward Air Corporation and Forward Air, Inc., as
borrowers, certain subsidiaries of the borrowers as guarantors, Bank of America, N.A., as administrative agent and lender, U.S. Bank National Association,
as lender, and the other lenders party thereto (incorporated herein by reference to Exhibit 10.1 to the registrant's Quarterly Report on Form 10-Q filed with
the Securities and Exchange Commission on May 1, 2020)
Form of CEO Nonqualified Stock Option Agreement under the registrant’s 2016 Omnibus Incentive Compensation Plan (incorporated herein by reference
to Exhibit 10.4 to the registrant’s Quarterly Report on Form 10-Q filed with the Securities and Exchange Commission on April 26, 2018)
Form of CEO Performance Share Agreement under the registrant’s 2016 Omnibus Incentive Compensation Plan (incorporated herein by reference to
Exhibit 10.5 to the registrant’s Quarterly Report on Form 10-Q filed with the Securities and Exchange Commission on April 26, 2018)
Form of CEO Restricted Stock Agreement under the registrant’s 2016 Omnibus Incentive Compensation Plan (incorporated herein by reference to Exhibit
10.6 to the registrant’s Quarterly Report on Form 10-Q filed with the Securities and Exchange Commission on April 26, 2018)
Employment Agreement, dated June 6, 2018, between Forward Air Corporation and Thomas Schmitt (incorporated herein by reference to Exhibit 10.1 to
the registrant’s Current Report on Form 8-K filed with the Securities and Exchange Commission on June 12, 2018)
Restrictive Covenants Agreement, dated June 6, 2018, between Forward Air Corporation and Thomas Schmitt (incorporated herein by reference to Exhibit
10.2 to the registrant’s Current Report on Form 8-K filed with the Securities and Exchange Commission on June 12, 2018)

*

*

*

*

*

* Waiver and Acknowledgment, dated June 11, 2018 between Forward Air Corporation and Bruce Campbell (incorporated herein by reference to Exhibit

10.3 to the registrant’s Current Report on Form 8-K filed with the Securities and Exchange Commission on June 12, 2018)
Amended and Restated Forward Air Corporation Executive Severance and Change in Control Plan, effective as of May 24, 2018 (incorporated herein by
reference to Exhibit 10.1 to the registrant's Quarterly Report on Form 10-Q filed with the Securities and Exchange Commission on April 25, 2019)
Consulting Agreement effective May 7, 2019, between Forward Air Corporation and Bruce A. Campbell (incorporated herein by reference to Exhibit 10.2
to the registrant's Quarterly Report on Form 10-Q filed with the Securities and Exchange Commission on April 25, 2019)

10.34

10.35

10.36

10.37

21.1
23.1
31.1
31.2
32.1
32.2

Form of Performance Share Agreement (Total Shareholder Return) under the registrant's 2016 Omnibus Incentive Compensation Plan (incorporated herein
by reference to Exhibit 10.3 to the registrant's Quarterly Report on Form 10-Q filed with the Securities and Exchange Commission on April 25, 2019)
Form of Performance Share Agreement (EBITDA per Share) under the registrant's 2016 Omnibus Incentive Compensation Plan (incorporated herein by
reference to Exhibit 10.4 to the registrant's Quarterly Report on Form 10-Q filed with the Securities and Exchange Commission on April 25, 2019)
Scott E. Schara Offer Letter, dated as of July 23, 2020 (incorporated herein by reference to Exhibit 10.1 to the registrant's Current Report on Form 8-K filed
with the Securities and Exchange Commission on July 27, 2020)

*

* Amended and Restated Consulting Agreement effective July 28, 2020, between Forward Air Corporation and Matthew J. Jewell (incorporated herein by
reference to Exhibit 10.2 to the registrant's Quarterly Report on Form 10-Q filed with the Securities and Exchange Commission on July 31, 2020)
Subsidiaries of the registrant
Consent of Ernst & Young LLP, Independent Registered Public Accounting Firm
Certification of Chief Executive Officer Pursuant to Exchange Act Rule 13a-14(a) (17 CFR 240.13a-14(a))
Certification of Chief Financial Officer Pursuant to Exchange Act Rule 13a-14(a) (17 CFR 240.13a-14(a))
Certification of Chief Executive Officer Pursuant to 18 U.S.C. Section 1350, as Adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002
Certification of Chief Financial Officer Pursuant to 18 U.S.C. Section 1350, as Adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002

*Denotes a management contract or compensatory plan or arrangement.

 
 
 
 
 
Exhibit 4.2

DESCRIPTION OF FORWARD AIR’S SECURITIES REGISTERED PURSUANT TO SECTION 12 OF THE SECURITIES EXCHANGE ACT OF 1934

Description of Capital Stock

The following description sets forth certain material terms and provisions Forward Air Corporation’s securities that are registered under Section 12 of the Securities
Exchange Act of 1934, as amended (the “Exchange Act”). As of the date of the Annual Report on Form 10-K of which this exhibit is a part, Forward Air Corporation (the
“Company”) has one class of securities registered under Section 12 of the Exchange Act: Forward Air, Inc.’s common stock, par value $0.01 per share.

General

The following description summarizes the rights of holders of the Company’s capital stock. Because it is only a summary, it does not contain all the information that

may be important to you. For a complete description of the matters set forth in this “Description of Capital Stock,” you should refer to our Restated Charter (the “Restated
Charter”) and Amended and Restated Bylaws, (“Amended and Restated Bylaws”), which are included, or incorporated by reference, as exhibits to our Annual Report on Form
10-K, and to the applicable provisions of Tennessee law. Our authorized capital stock consists of 55,000,000 shares, of which 50,000,000 shares are designated common stock,
$0.01 par value and 5,000,000 shares are designated preferred stock, $0.01 par value. As of December 31, 2019, 27,850,233 shares of our common stock were outstanding. We
had no outstanding preferred stock. Our common stock is listed on the Nasdaq Stock Market LLC under the symbol “FWRD.”
Description of Common Stock

Rights Related to Dividends and Distributions

    Subject to preferences that may apply to any shares of preferred stock that are outstanding at the time, the holders of our common stock are entitled to receive, to the extent
permitted by law and to the extent the Board of Directors shall determine, such dividends as may be declared from time to time by the Board of Directors. Further, subject to
preferences that may apply to any shares of preferred stock that are outstanding at the time, in the event of the voluntary or involuntary liquidation, dissolution or winding-up of
the Company, the holders of the common stock shall be entitled to receive such of the remaining assets of the Company of whatever kind available for distribution to the extent
the Board of Directors shall determine.

Voting Rights

    Except as may be otherwise required by law or by the Restated Charter, each holder of common stock has one vote in respect of each share of such stock held by such
shareholder on all matters voted upon by the shareholders.

Preemptive Rights

    No holder of our common stock has any preferential or preemptive right to subscribe for, purchase or receive any shares of stock of the Company of any class, now or
hereafter authorized, or any options or warrants for such shares, or any rights to subscribe to or purchase such shares, or any securities convertible into or exchangeable for such
shares, which may at any time or from time to time be issued, sold or offered for sale by the Company.

Description of Preferred Stock

Shares of our preferred stock may be divided and issued in one or more series at such time or times and for such consideration as the Board of Directors may
determine, all shares of any one series is of equal rank and identical in all respects. The Board of Directors may determine the powers, preferences, and rights of the shares of
such series, and the qualifications, limitations or restrictions, thereof, to the full extent permitted by the laws of the State of Tennessee, which might include some or all of:

•

the rate of dividends, if any, and whether such dividends shall be noncumulative, cumulative to the extent earned, or cumulative and, if cumulative, from which
date or dates;

•
•
•

•
•

whether the shares will be redeemable and, if so, the terms and conditions of such redemption;
whether there shall be a sinking fund for the redemption;
the rights to which the holders of the shares shall be entitled in the event of voluntary or involuntary liquidation, dissolution or winding-up of the Company, and
the priority of payment of shares in any such event;
whether the shares shall be convertible into or exchangeable for shares of any other class or any other series and the terms thereof; and
all other preferences of any series of preferred stock in the same manner as provided for in the issuance of preferred stock, so long as no shares of such series
are outstanding at such time.

The shares of preferred stock will have no voting power or voting rights with respect to any matter whatsoever, except as may be otherwise required by law or may be

provided in any amendment to our Restated Charter creating the series of which such shares are a part. The Board of Directors is authorized to make any change in the
designations, terms, limitations or relative rights or preferences of any series of preferred stock in the same manner as provided for in the issuance of preferred stock, so long as
no shares of such series are outstanding at such time.

Election of Directors

Our Amended and Restated Bylaws, provide that each member of our board of directors is elected annually to a one year term and shall hold office until the next annual

meeting of shareholders and until such person’s successor is elected and qualified.

Our Amended and Restated Bylaws also provide that the number of directors may be increased or decreased by action of the board of directors or shareholders. Vacancies

on the board of directors may be filled by vote of the board of directors. The overall effect of these provisions may be to prevent a person or entity from seeking to acquire
control of us through an increase in the number of directors on our board of directors and the election of designated nominees to fill newly created vacancies.

Anti-Takeover Effects of our Restated Charter and Amended and Restated Bylaws

Our Restated Charter and Amended and Restated Bylaws have provisions that could have the effect of making it more difficult for somebody who wanted to take

control of us to do so. They include:

Advance Notice Requirements. A requirement that shareholders give advance notice of their intention to nominate candidates for election as directors (and produce the

required information as set forth in our Amended and Restated Bylaws) or to bring other business before a meeting of shareholders.

Limit on Shareholder Ability to Nominate Candidates for Election as Directors or Call a Special Meeting of Shareholders. In order to be able to nominate a candidate
for election or re-election to our Board of Directors or call a special meeting of shareholders, a person must prove eligibility to submit a shareholder proposal under paragraph
(b) of Rule 14a-8 under the Securities Act of 1934, as amended, or any successor rule.

Requirement for Calling of Special Meetings of Shareholders. Special meetings of our shareholders may be called by shareholders only upon the proper written request

of the holders of at least ten percent of all the issued and outstanding shares of any class entitled to vote on the action proposed to be taken.

Preferred Stock. Our Board of Directors is authorized to cause us to issue, without a shareholder vote, preferred stock, which could entitle holders to voting or other

rights or preferences that could impede the success of any attempt to acquire us.

Board Authority to Amend Bylaws. Our Board of Directors has the authority to make, alter, amend or repeal our Amended and Restated Bylaws without the approval of

our shareholders, but our Amended and Restated Bylaws adopted by our Board of Directors may be altered, amended or repealed by the affirmative vote of a majority of our
shareholders entitled to vote in the election of directors.

Limitations on Liability and Indemnification of Officers and Directors

The Tennessee Business Corporation Act authorizes corporations to limit or eliminate the personal liability of directors to companies and their shareholders for

monetary damages for breaches of directors’ fiduciary duties, under certain circumstances and subject to certain exceptions. Our Restated Charter includes a provision that
eliminates the personal liability

of directors for monetary damages to us or our shareholders for any breach of fiduciary duty as a director, except to the extent such exemption from liability or limitation thereof
is not permitted under the Tennessee Business Corporation Act. Our Restated Charter provides that we shall have the power to indemnify any director, officer, employee, agent
or any other person who is serving at our request in that capacity for another entity to the fullest extent permitted by Tennessee law. Our Amended and Restated Bylaws
generally provide that we shall indemnify and pay or reimburse certain expenses, to our directors and officers and any person that served as a director, officer or employee of
any other enterprise at our request, to the fullest extent permitted by law. We also are authorized to carry insurance to protect the Company and any director, officer and
employee, to the fullest extent permitted by law.

The Tennessee Business Corporation Act provides that a corporation may indemnify any of its directors and officers against liability incurred in connection with a

proceeding if: (a) such person acted in good faith; (b) in the case of conduct in an official capacity with the corporation, the person reasonably believed such conduct was in the
corporation’s best interests; (c) in all other cases, the person reasonably believed that the person’s conduct was at least not opposed to the best interests of the corporation; and
(d) in connection with any criminal proceeding, such person had no reasonable cause to believe the person’s conduct was unlawful.

In actions brought by or in the right of the corporation, however, the Tennessee Business Corporation Act provides that no indemnification may be made if the director

or officer was adjudged to be liable to the corporation. The Tennessee Business Corporation Act also provides that in connection with any proceeding charging improper
personal benefit to an officer or director, no indemnification may be made if such officer or director is adjudged liable on the basis that such personal benefit was improperly
received.

Tennessee Anti-Takeover Statutes

Under the Tennessee Business Combination Act and subject to certain exceptions, corporations that have elected to be subject to the Tennessee Business Combination

Act may not engage in any "business combination" with an "interested shareholder" for a period of five years after the date on which the person became an interested
shareholder unless the "business combination" or the transaction which resulted in the shareholder becoming an "interested shareholder" is approved by the corporation's board
of directors prior to the date the "interested shareholder" attained that status.

        "Business combinations" for this purpose generally include:

• mergers, consolidations, or share exchanges;
•

sales, leases, exchanges, mortgages, pledges, or other transfers of assets representing 10% or more of the aggregate market value of consolidated assets, the
aggregate market value of our outstanding shares, or our consolidated net income;
transactions which result in the issuances or transfers of shares from us to the interested shareholder;
the adoption of plans of liquidation or dissolution proposed by the interested shareholder;
transactions in which the interested shareholder's proportionate share of the outstanding shares of any class of securities is increased; or
financing arrangements pursuant to which the interested shareholder, directly or indirectly, receives a benefit, except proportionately as a shareholder.

•
•
•
•

            Subject to certain exceptions, an "interested shareholder" generally is a person who, together with his or her affiliates and associates, owns, or within five years did own,
10% or more of our outstanding voting stock.

            After the five-year moratorium, a corporation subject to the foregoing may complete a business combination if the transaction complies with all applicable requirements
of our Restated Charter and Amended and Restated Bylaws and applicable Tennessee law and:

is approved by the holders of at least two-thirds of the outstanding voting stock not beneficially owned by the interested shareholder; or

•
• meets certain fair price criteria set forth in the Tennessee Business Combination Act

            We have elected to not be subject to the Tennessee Business Combination Act. We can give no assurance that we will or will not elect, through a charter or bylaw
amendment, to be governed by the Tennessee Business Combination Act in the future.

            We also have not elected to be governed by the Tennessee Control Share Acquisition Act which prohibits certain shareholders from exercising in excess of 20% of the
voting power in a corporation acquired in a "control share acquisition" unless such voting rights have been previously approved by the disinterested shareholders. We can give
no assurance that we will or will not elect, through a charter or bylaw amendment, to be governed by the Tennessee Control Share Acquisition Act in the future.

            The Tennessee Greenmail Act prohibits us from purchasing or agreeing to purchase any of our securities, at a price in excess of fair market value, from a holder of 3% or
more of our securities who has beneficially owned such securities for less than two years, unless the purchase has been approved by a majority of the outstanding shares of each
class of our voting stock or we make an offer of at least equal value per share to all holders of shares of such class. The Tennessee Greenmail Act may make a change of control
more difficult.

            The Tennessee Investor Protection Act applies to tender offers directed at corporations that have "substantial assets" in Tennessee and that are either incorporated in or
have a principal office in Tennessee. Pursuant to the Investor Protection Act, no offeror shall make a takeover offer for an offeree company if the offeror beneficially owns 5%
or more of any class of equity securities of the offeree company, any of which was purchased within one year prior to the proposed tender offer, unless the offeror, before
making such purchase: (1) makes a public announcement of his or her intention with respect to changing or influencing the management or control of the offeree company; (2)
makes a full, fair and effective disclosure of such intention to the person from whom he or she intends to acquire such securities; and (3) files with the Tennessee Commissioner
of Commerce and Insurance (the “Commissioner”), and the offeree company a statement signifying such intentions and containing such additional information as may be
prescribed by the Commissioner. When the offeror intends to gain control of the offeree company, the registration statement must indicate any plans the offeror has for the
offeree. The Commissioner may require additional information concerning the takeover offer and may call for hearings. The Investor Protection Act does not apply to an offer
that the offeree company's board of directors recommends to shareholders.

          In addition to requiring the offeror to file a registration statement with the Commissioner, the Tennessee Investor Protection Act requires the offeror and the offeree
company to deliver to the Commissioner all solicitation materials used in connection with the tender offer. The Investor Protection Act prohibits fraudulent, deceptive, or
manipulative acts or practices by either side and gives the Commissioner standing to apply for equitable relief to the Chancery Court of Davidson County, Tennessee, or to any
other chancery court having jurisdiction whenever it appears to the Commissioner that the offeror, the offeree company or any of their respective affiliates has engaged in or is
about to engage in a violation of the Investor Protection Act. Upon proper showing, the chancery court may grant injunctive relief. The Investor Protection Act further provides
civil and criminal penalties for violations.

Exhibit 21.1

FORWARD AIR CORPORATION

SUBSIDIARIES

FAF, Inc.
Forward Air, Inc.
Forward Air Solutions, Inc.
Central States Trucking Co.
Central States Logistics, Inc.
TQI Holdings, Inc.

State of Incorporation
Tennessee
Tennessee
Tennessee
Delaware
Illinois
Delaware

FORWARD AIR, INC.

SUBSIDIARIES

Forward Air Royalty, LLC
Forward Air Technology and Logistics Services, Inc.
FACSBI, LLC
Towne Holdings, LLC
Synergy Cargo Logistics, Inc.
TAF, LLC
Towne Air Freight, LLC
Forward Air Services, LLC
Forward Air Final Mile, LLC

State of Incorporation
Delaware
Tennessee
Delaware
Delaware
California
Indiana
Indiana
Delaware
Tennessee

TQI HOLDINGS, INC.

SUBSIDIARIES

Forward Air Logistics Services, Inc.
TQI, Inc.

State of Incorporation
Michigan
Michigan

FAF, INC.

SUBSIDIARIES

FFM, LLC

State of Incorporation
Tennessee

Consent of Independent Registered Public Accounting Firm

Exhibit 23.1

We consent to the incorporation by reference in the following Registration Statements:

1. Registration Statement (Form S-8 No. 333-151198) pertaining to the Forward Air Corporation Amended and Restated Stock Option and

Incentive Plan,

2. Registration Statement (Form S-8 No. 333-134294) pertaining to the Forward Air Corporation 2006 Non-Employee Director Stock Plan,
3. Registration Statement (Form S-8 No. 333-125872) pertaining to the Forward Air Corporation 2005 Employee Stock Purchase Plan,
4. Registration  Statement  (Form  S-8  No.  333-120250)  pertaining  to  the  Forward  Air  Corporation  2000  Non-Employee  Director  Stock

Option Award,

5. Registration Statement (Form S-8 No. 333-120249) pertaining to the Forward Air Corporation Non-Employee Director Stock Plan, as

amended, and the Forward Air Corporation 1999 Stock Option and Incentive Plan, as amended,

6. Registration Statement (Form S-8 No. 333-94249) pertaining to the Forward Air Corporation 1999 Stock Option and Incentive Plan,
7. Registration Statement (Form S-8 No. 333-211256) pertaining to the Forward Air Corporation 2016 Omnibus Incentive Compensation

Plan and the Forward Air Corporation Amended and Restated Non-Employee Director Stock Plan

of our reports dated February 26, 2021, with respect to the consolidated financial statements and schedule of Forward Air Corporation and the
effectiveness of internal control over financial reporting of Forward Air Corporation included in this Annual Report (Form 10-K) of Forward
Air Corporation for the year ended December 31, 2020.

/s/ Ernst & Young LLP

Atlanta, GA
February 26, 2021

CERTIFICATION OF CHIEF EXECUTIVE OFFICER
PURSUANT TO EXCHANGE ACT RULE 13a-14(a) (17 CFR 240.13a-14(a))

Exhibit 31.1

I, Thomas Schmitt, President, Chief Executive Officer and Director of Forward Air Corporation, certify that:

1.    I have reviewed this report on Form 10-K for the year ended December 31, 2020 of Forward Air Corporation;    

2.    Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of

the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

3.    Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results

of operations and cash flows of the registrant as of, and for, the periods presented in this report;    

4.    The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e)

and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

(a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material

information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which
this report is being prepared;

(b) Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide

reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally
accepted accounting principles;

(c) Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure

controls and procedures, as of the end of the period covered by this report based on such evaluation; and

(d) Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the

registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control
over financial reporting; and

5.    The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and

the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):

(a) All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect

the registrant’s ability to record, process, summarize and report financial information; and

(b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.

Date:

February 26, 2021

/s/ Thomas Schmitt
Thomas Schmitt
President, Chief Executive Officer and Director

 
 
 
CERTIFICATION OF CHIEF EXECUTIVE OFFICER
PURSUANT TO EXCHANGE ACT RULE 13a-14(a) (17 CFR 240.13a-14(a))

Exhibit 31.2

I, Michael J. Morris, Chief Financial Officer, Senior Vice President and Treasurer of Forward Air Corporation, certify that:

1.    I have reviewed this report on Form 10-K for the year ended December 31, 2020 of Forward Air Corporation;    

2.    Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of

the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

3.    Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results

of operations and cash flows of the registrant as of, and for, the periods presented in this report;    

4.    The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e)

and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

(a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material

information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which
this report is being prepared;

(b) Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide

reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally
accepted accounting principles;

(c) Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our

conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

(d) Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the

registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control
over financial reporting; and

5.    The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and

the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):

(a) All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect

the registrant’s ability to record, process, summarize and report financial information; and

(b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.

Date:

February 26, 2021

/s/ Michael J. Morris
Michael J. Morris
Chief Financial Officer, Senior Vice President and
Treasurer

 
 
 
CERTIFICATION PURSUANT TO
18 U.S.C. SECTION 1350,
AS ADOPTED PURSUANT TO
SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

Exhibit 32.1

In connection with the Annual Report on Form 10-K of Forward Air Corporation (the “Company”) for the year ended December 31, 2020 as filed with the Securities

and Exchange Commission on the date hereof  (the “Report”), Thomas Schmitt, President, Chief Executive Officer and Director of the Company, certifies, pursuant to 18
U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that:

1.    The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934, as amended; and

2.    The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.

Date:

February 26, 2021

/s/ Thomas Schmitt
Thomas Schmitt
President, Chief Executive Officer and Director

A signed original of this written statement required by Section 906 has been provided to Forward Air Corporation and will be retained by Forward Air Corporation and
furnished to the Securities and Exchange Commission or its staff upon request.

 
 
 
 
 
 
CERTIFICATION PURSUANT TO
18 U.S.C. SECTION 1350,
AS ADOPTED PURSUANT TO
SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

Exhibit 32.2

In connection with the Annual Report on Form 10-K of Forward Air Corporation (the “Company”) for the year ended December 31, 2020 as filed with the Securities

and Exchange Commission on the date hereof  (the “Report”), Michael J. Morris, Chief Financial Officer, Senior Vice President and Treasurer of the Company, certifies,
pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that:

1.    The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934, as amended; and

2.    The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.

Date:

February 26, 2021

/s/ Michael J. Morris
Michael J. Morris
Chief Financial Officer, Senior Vice President and
Treasurer

A signed original of this written statement required by Section 906 has been provided to Forward Air Corporation and will be retained by Forward Air Corporation and
furnished to the Securities and Exchange Commission or its staff upon request.