Quarterlytics / Industrials / Integrated Freight & Logistics / Forward Air Corporation / FY2019 Annual Report

Forward Air Corporation
Annual Report 2019

FWRD · NASDAQ Industrials
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Ticker FWRD
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Industry Integrated Freight & Logistics
Employees 6319
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FY2019 Annual Report · Forward Air Corporation
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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549

FORM 10-K

☑ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the Fiscal Year Ended December 31, 2019
Commission file number: 000-22490

OR

☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from                       to                     
Commission File No. 000-22490

FORWARD AIR CORPORATION
(Exact name of Registrant as specified in its charter)

Tennessee
(State or other jurisdiction of incorporation or organization)

62-1120025

(I.R.S. Employer Identification No.)

1915 Snapps Ferry Road

Building N

Greeneville

TN

(Address of principal executive offices)

37745
(Zip Code)

(423) 636-7000
Registrant’s telephone number, including area code

Securities registered pursuant to Section 12(b) of the Act:

Title of Each Class
Common Stock, $0.01 par value

Trading Symbol(s)
FWRD

Name of Each Exchange on Which Registered
The Nasdaq Stock Market LLC

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.  Yes þ No o

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Exchange Act. Yes o No þ

Securities registered pursuant to Section 12(g) of the Act: None

Indicate by check mark whether the Registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or
for such shorter period that the Registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.  Yes þ No o

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T during the preceding
12 months (or for such shorter period that the registrant was required to submit such files).  Yes þ  No o

Indicate by check mark whether the Registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the
definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.

Large accelerated filer

☑ Accelerated filer

☐ Non-accelerated filer

☐ Smaller reporting Company

☐ Emerging Growth Company

☐

If an emerging growth company, indicate by checkmark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting
standards provided pursuant to Section 13(a) of the Exchange Act.  ☐

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes  ☐ No þ

The aggregate market value of the voting stock held by non-affiliates of the Registrant was approximately  $1,635,989,687 as of June 30, 2019.

The number of shares outstanding of the Registrant’s common stock (as of February 14, 2020): 28,138,584.

Documents Incorporated By Reference
Portions of the proxy statement for the 2020 Annual Meeting of Shareholders are incorporated by reference into Part III of this report.

Table of Contents

Forward Air Corporation

Part I.

Item 1.

Business

Item 1A.

Risk Factors

Item 1B.

Unresolved Staff Comments

Item 2.

Properties

Item 3.

Legal Proceedings

Item 4.

Mine Safety Disclosures

Part II.

Item 5.

Market for Registrant's Common Equity, Related Shareholder Matters and Issuer Purchases of Equity Securities

Item 6.

Selected Financial Data

Item 7.

Management's Discussion and Analysis of Financial Condition and Results of Operations

Item 7A.

Quantitative and Qualitative Disclosures About Market Risk

Item 8.

Financial Statements and Supplementary Data

Item 9.

Changes in and Disagreements with Accountants on Accounting and Financial Disclosure

Item 9A.

Controls and Procedures

Item 9B.

Other Information

Part III.

Item 10.

Directors, Executive Officers and Corporate Governance

Item 11.

Executive Compensation

Item 12.

Security Ownership of Certain Beneficial Owners and Management and Related Shareholder Matters

Item 13.

Certain Relationships and Related Transactions, and Director Independence

Item 14.

Principal Accounting Fees and Services

Part IV.

Item 15.

Exhibits, Financial Statement Schedules

Signatures

Index to Financial Statements

Financial Statement Schedule

Exhibit Index

2

Page
Number

3

13

21

21

21

21

22

23

25

56

56

56

56

59

59

59

59

59

59

59

60

F-2

S-1

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table of Contents

Introductory Note

This Annual Report on Form 10-K for the fiscal year ended December 31, 2019 (this “Form 10-K”) contains “forward-looking statements,” as defined in Section
27A of the Securities Act of 1933, as amended (the “Securities Act”), and Section 21E of the Securities Exchange Act of 1934, as amended (the “Exchange Act”). Forward-
looking statements are statements other than historical information or statements of current condition and relate to future events or our future financial performance. In this
Form  10-K,  forward-looking  statements  include,  but  are  not  limited  to,  any  projections  of  earnings,  revenues,  payment  of  dividends,  other  financial  items  or  related
accounting  treatment,  or  cost  reduction  measures;  any  statement  regarding  the  availability  of  cash;  any  statement  of  plans,  strategies,  and  objectives  of  management  for
future  operations;  any  statements  regarding  future  insurance,  claims  and  litigation;  any  statements  regarding  regulation  and  legislative  impacts  on  our  business;  any
statements  concerning  proposed  or  intended,  new  services,  developments  or  integration  measures;  any  statements  regarding  our  technology  and  information  systems,
including the effectiveness of each; any statements regarding competition, including our specific advantages, the capabilities of our segments, including the integration of
services and our geographic location; any statement regarding our properties; any statements regarding intended expansion through acquisition or greenfield startups; any
statements  regarding  future  business,  economic  conditions  or  performance;  any  statements  regarding  our  environmental  initiatives  and  any  statements  of  belief  and  any
statements of assumptions underlying any of the foregoing. Some forward-looking statements may be identified by use of such terms as “believes,” “anticipates,” “intends,”
“plans,” “estimates,” “projects” or “expects.” Such forward-looking statements involve known and unknown risks, uncertainties and other factors that may cause our actual
results,  performance  or  achievements  to  be  materially  different  from  any  future  results,  performance  or  achievements  expressed  or  implied  by  such  forward-looking
statements. The following is a list of factors, among others, that could cause actual results to differ materially from those contemplated by the forward-looking statements:
economic factors such as recessions, inflation, higher interest rates and downturns in customer business cycles, our ability to manage our growth and ability to grow, in part,
through acquisitions, while being able to successfully integrate such acquisitions, our inability to maintain our historical growth rate because of a decreased volume of freight
or  decreased  average  revenue  per  pound  of  freight  moving  through  our  network,  the  availability  and  compensation  of  qualified  independent  owner-operators  and  freight
handlers as well as contracted, third-party carriers needed to serve our customers’ transportation needs, our inability to manage our information systems and inability of our
information systems to handle an increased volume of freight moving through our network, the occurrence of cybersecurity risks and events, market acceptance of our service
offerings, claims for property damage, personal injuries or workers’ compensation, enforcement of and changes in governmental regulations, environmental, tax, insurance
and accounting matters, the handling of hazardous materials, changes in fuel prices, loss of a major customer, increasing competition and pricing pressure, our dependence
on our senior management team and the potential effects of changes in employee status, seasonal trends, the occurrence of certain weather events, restrictions in our charter
and  bylaws.  As  a  result  of  the  foregoing,  no  assurance  can  be  given  as  to  future  financial  condition,  cash  flows  or  results  of  operations.  Except  as  required  by  law,  we
undertake no obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.

Part I

Item 1. Business

Overview

Forward Air  is  a  leading  asset-light  freight  and  logistics  company.  We  provide  less-than-truckload  (“LTL”),  final  mile,  truckload,  intermodal  drayage  and  pool
distribution services across the United States and in Canada. We offer premium services that typically require precision execution, such as expedited transit, delivery during
tight time windows and special handling. We utilize an asset-light strategy to minimize our investments in equipment and facilities and to reduce our capital expenditures.
Forward Air was formed as a corporation under the laws of the State of Tennessee on October 23, 1981. Our common stock is listed on the Nasdaq Global Select Market
under the symbol “FWRD”.

Services Provided

Our  services  are  classified  into  three  reportable  segments:  Expedited  Freight,  Intermodal  and  Pool  Distribution.  For  financial  information  relating  to  each  of  our

business segments, see Note 10, Segment Reporting to our Consolidated Financial Statements included in this Form 10-K.

Effective  September  1,  2018,  Thomas  Schmitt  was  named  the  Company's  President  and  Chief  Executive  Officer.  Mr.  Schmitt  is  the  Company's  Chief  Operating
Decision Maker ("CODM") and is primarily responsible for allocating resources to and assessing the performance of the Company's segments. As a result of this change in
leadership,  the  Company  revisited  its  strategy,  and  in  the  fourth  quarter  of  2019,  we  consolidated  our  Truckload  Premium  Services  operations  into  our  Expedited  Freight
network

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operations. This  allowed  Expedited  Freight  to  diversify  its  revenues  while  simultaneously  enhancing  its  owner-operator  and  brokerage  relationships,  which  has  lowered
Expedited Freight’s linehaul and overall unit costs. Due to this change in leadership and the implementation of a new strategy, management determined that a change in the
Company’s reportable segments had occurred.

Expedited Freight. We operate a comprehensive national network to provide expedited regional, inter-regional and national LTL services. Expedited Freight offers
customers  local  pick-up  and  delivery  and  other  services  including  final  mile,  truckload,  shipment  consolidation  and  deconsolidation,  warehousing,  customs  brokerage  and
other handling. We plan to grow our LTL and final mile geographic footprints through greenfield start-ups as well as acquisitions. During the year ended  December 31, 2019,
Expedited Freight accounted for 70% of our consolidated revenue.

Intermodal.  We  provide  first-  and  last-mile  high  value  intermodal  container  drayage  services  both  to  and  from  seaports  and  railheads.  Intermodal  also  offers
dedicated  contract  and  Container  Freight  Station  (“CFS”)  warehouse  and  handling  services.  Today,  Intermodal  operates  primarily  in  the  Midwest  and  Southeast,  with  a
smaller operational presence in the Southwest United States. We plan to grow Intermodal’s geographic footprint through acquisitions as well as greenfield start-ups where we
do not have an acceptable acquisition target. During the year ended December 31, 2019, Intermodal accounted for 15% of our consolidated revenue.

Pool Distribution. We provide high-frequency handling and distribution of time sensitive product to numerous destinations within a specific geographic region. We
offer this service throughout the Mid-Atlantic, Southeast, Midwest and Southwest United States. During the year ended December 31, 2019, Pool Distribution accounted for
15% of our consolidated revenue.

Strategy

Our strategy is to take advantage of our core competencies in precision execution to provide asset-light freight and logistics services in order to profitably grow in

the premium segments of the markets we serve. Principal components of our efforts include:

•

•

•

Expand  Service  Offerings.  We  believe  we  can  increase  freight  volumes  and  revenues  by  offering  new  and  enhanced  services  that  address  more  of  our
customers’ premium transportation needs. In the past few years, we have added or enhanced LTL pickup and delivery, final mile solutions, expedited truckload,
temperature-controlled  shipments,  warehousing,  drayage,  customs  brokerage  and  shipment  consolidation  and  handling  services.  These  services  benefit  our
existing customers and increase our ability to attract new customers. We also believe we can increase freight volumes by providing services to customers like
third-party logistics companies and international freight forwarders that have historically represented a small percentage of our customer base and by opening
new terminals in underpenetrated markets away from airport locations.

Pursue  Strategic  Acquisitions.  We  continue  to  evaluate  and  pursue  acquisitions  that  can  increase  our  penetration  of  a  geographic  area;  add  new  customers,
business  verticals  and  services;  and  increase  freight  volume.  For  example,  we  acquired  Central  States  Trucking  Co.  (“CST”)  in  2014,  which  created  the
foundation for what is now our Intermodal segment. Since our acquisition of CST in 2014, we have completed nine additional intermodal acquisitions including
O.S.T. Trucking, Inc. and O.S.T. Logistics Inc. (collectively, “O.S.T.”), which we closed in July 2019. We also acquired FSA Network, Inc. ("FSA") in April
2019, which expanded and enhanced our final mile footprint. In addition, in December 2019 we signed an agreement to acquire Linn Star Holdings, Inc., Linn
Star Transfer, Inc. and Linn Star Logistics, LLC (collectively, “Linn Star”), which we closed in January 2020.  The acquisition of Linn Start expands our final
mile footprint to an additional 20 locations.

Enhance Information Systems. We are committed to the development and enhancement of our information systems in order to provide us competitive service
advantages and increased productivity. We believe our information systems have and will assist us in capitalizing on new business opportunities with existing
and new customers.

Operations

The following describes in more detail the operations of each of our reportable segments: Expedited Freight, Intermodal and Pool Distribution.

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Expedited Freight

Overview

Our Expedited Freight segment provides expedited regional, inter-regional and national LTL, final mile and truckload services. We market our Expedited Freight
services primarily to freight and logistics intermediaries (such as freight forwarders and third-party logistics companies), airlines (such as integrated air cargo carriers, and
passenger and cargo airlines) and retailers (such as retailers of heavy bulky appliances). We offer our customers a high level of service with a focus on on-time, damage-free
deliveries. Our Expedited Freight network encompasses approximately 92% of all continental U.S. zip codes, with service in Canada.

Shipments

During 2019, approximately 32% of the freight handled by our LTL network was for overnight delivery, approximately 55% was for delivery within two to three

days and the balance was for delivery in four or more days.

The  average  weekly  volume  of  freight  moving  through  our  LTL  network  network  was  approximately  48.6  million  pounds  per  week  in  2019.  During  2019,  our
average shipment weighed approximately 621 pounds. Although we impose no significant size or weight restrictions, we focus our marketing and price structure on shipments
of 200 pounds or more.

Expedited  Freight  generally  does  not  market  its  services  directly  to  shippers  (where  such  services  might  compete  with  our  freight  and  logistics  intermediary
customers). Also, because Expedited Freight does not place significant size or weight restrictions on shipments, we generally do not compete directly with integrated air cargo
carriers such as United Parcel Service and FedEx Corporation in the overnight delivery of small parcels.

The table below summarizes the average weekly volume of freight moving through our LTL network for each year since 2005.

Average Weekly
Volume in Pounds
(In millions)

31.2
32.2
32.8
34.2
28.5
32.6
34.0
34.9
35.4
37.4
47.2
46.5
49.5
50.2
48.6

Year

2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019

Transportation

Our licensed property broker places our customers’ cargo with qualified motor carriers, including our own, and other third-party transportation companies. Expedited
Freight's licensed motor carrier contracts with owner-operators for most of its transportation services. The owner-operators own, operate and maintain their own tractors and
employ their own drivers. Our freight handlers load and unload our trailers and vehicles for hauling by owner-operators between our terminals.

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Table of Contents

We  seek  to  establish  long-term  relationships  with  owner-operators  to  assure  dependable  service  and  availability.  We  believe  Expedited  Freight  has  experienced
significantly  higher  average  retention  of  owner-operators  compared  to  other  over-the-road  transportation  providers.  Expedited  Freight  has  established  specific  guidelines
relating  to  safety  records,  driving  experience  and  personal  evaluations  that  we  use  to  select  our  owner-operators.  To  enhance  our  relationship  with  the  owner-operators,
Expedited Freight seeks to pay rates that are generally above prevailing market rates and our owner-operators often are able to negotiate a consistent work schedule for their
drivers. Usually, owner-operators negotiate schedules for their drivers that are between the same two cities or along a consistent route, improving quality of work life for the
drivers of our owner-operators and, in turn, increasing the retention rate of owner-operators.

As a result of efforts to expand our logistics and other services, and in response to seasonal demands and volume surges in particular markets, we also purchase
transportation from other surface transportation providers to handle overflow volume. Of the $562.8 million incurred for Expedited Freight's transportation during 2019, we
purchased 45% from the owner-operators of our licensed motor carrier, 7% from our company fleet and 48% from other surface transportation providers.

All of our Expedited Freight independent contractor tractors are equipped with in-cab communication devices, which enable us to communicate with drivers, plan
and  monitor  shipment  progress  and  monitor  and  record  drivers’  hours  of  service.  We  use  the  real-time  global  positioning  data  obtained  from  these  devices  to  improve
customer and driver service.

Other Services

Expedited Freight continues to evolve the capabilities of its network to provide additional value-added services. Expedited Freight also seeks to lower its unit costs

by integrating these services into the overall operation of its network.

Expedited Freight offers final mile services which include the delivery and installation of heavy bulky appliances such as washing machines, dryers, dishwashers
and  refrigerators.  Through  the  acquisition  of  FSA  Logistix  in  2019  and  acquisition  of  Linn  Star  in  January  2020,  Expedited  Freight  significantly  expanded  its  final  mile
geographic footprint and now operates in 83 locations nationwide. Expedited Freight is also increasingly integrating these deliveries into its LTL pickup and delivery and
terminal operations so as to increase network density and lower overall LTL unit costs.

In the fourth quarter of 2019, we consolidated our Truckload Premium Services operations into our Expedited Freight network operations. This allowed Expedited
Freight to diversify its revenues while simultaneously enhancing its owner-operator and brokerage relationships, which has lowered Expedited Freight’s linehaul and overall
unit  costs. As  a  result  of  this  consolidation,  Expedited  Freight  offers  expedited  truckload  brokerage,  dedicated  fleet  services,  as  well  as  high  security  and  temperature-
controlled logistics services.

Other Expedited Freight services allow customers to access the following services from a single source:

•

•

•

•

customs
brokerage;
warehousing, dock and office
space;
hotshot or ad-hoc ultra-expedited services;
and
shipment  consolidation  and  handling,  such  as  shipment  build-up  and  break-down  and  reconsolidation  of  air  or  ocean  pallets  or
containers.

Customers

Our wholesale customer base is primarily comprised of freight forwarders, third-party logistics (“3PL”) companies, integrated air cargo carriers and passenger, cargo
airlines, steamship lines and retailers. Expedited Freight’s freight forwarder customers vary in size from small, independent, single facility companies to large, international
logistics companies. Our dependable service and wide-ranging service offerings also make Expedited Freight an attractive option for 3PL providers, which is one of the fastest
growing segments in the transportation industry. Because we deliver dependable service, integrated air cargo carriers use our network to provide overflow capacity and other
services, including shipment of bigger packages and pallet-loaded cargo. In 2019, Expedited Freight's ten largest customers accounted for approximately 36% of its operating
revenue  and  had  no  customers  with  revenue  greater  than  10%  of  Expedited  Freight  operating  revenue  for  2019.  No  single  customer  accounted  for  more  than  10%  of  our
consolidated revenue.

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Intermodal

Overview

Our  Intermodal  segment  provides  first-  and  last-mile  high  value  intermodal  container  drayage  services  both  to  and  from  seaports  and  railheads.  Intermodal  also
offers dedicated contract and container freight station ("CFS") warehouse and handling services. Today, Intermodal operates primarily in the Midwest and Southeast, with
smaller  operational  presence  in  Southwest  and  Mid-Atlantic  United  States.  We  plan  to  expand  beyond  our  current  geographic  footprint  through  acquisitions  as  well  as
greenfield  start-ups  where  no  suitable  acquisition  is  available.  Intermodal  also  provides  linehaul  and  local  less-than-truckload  service  in  the  Midwest,  as  well  as  CFS
warehousing services (e.g. devanning, unit load device build-up/tear-down, and security screening) for air and ocean import/export freight at five (5) of its Midwest terminals
(Chicago, Cleveland, Milwaukee, Indianapolis and Detroit). Our Intermodal service differentiators include:

•

•

•

Immediate proof of delivery ("POD") and Signature Capture capability via
tablets;
All drivers receive dispatch orders on hand-held units and are trackable via GPS;
and
Daily container visibility and per diem management
reports.

Operations

Intermodal’s primary office is located in Oak Brook, Illinois. Intermodal’s network consists of 21 locations primarily in the Midwest and Southeast, with a smaller

operational presence in the Southwest United States.             

Transportation

Intermodal  utilizes  a  mix  of  Company-employed  drivers,  owner-operators  and  third-party  carriers.  During 2019,  approximately  73%  of  Intermodal’s  direct

transportation expenses were provided by owner-operators, 25% by Company-employed drivers, and 2% by third-party carriers.

All of our Intermodal company and independent contractor tractors are equipped with computer tablets, which enable us to communicate with our drivers, plan and
monitor shipment progress and monitor our drivers’ hours of service. We use the real-time global positioning data obtained from these devices to improve customer and driver
service and provide a high level of shipment visibility to our customers (including immediate POD signature capture). We believe that our technology is a key differentiator
and enables us to provide a higher level of service than our competitors.

Customers

Intermodal’s customer base is primarily comprised of international freight forwarders, passenger and cargo airlines, beneficial cargo owners and steamship lines. In
2019,  Intermodal’s  ten  largest  customers  accounted  for  approximately  31%  of  its  operating  revenue  and  had  no  customers  with  revenue  greater  than  10%  of  Intermodal
operating revenue for 2019. No single customer accounted for more than 10% of our consolidated revenue.

Pool Distribution

Overview

Our  Pool  Distribution  (or  “Pool”)  segment  provides  pool  distribution  services  through  a  network  of  terminals  and  service  locations  throughout  the  Mid-Atlantic,
Southeast,  Midwest  and  Southwest  United  States.  Pool  distribution  involves  managing  high-frequency  handling  and  distribution  of  time-sensitive  product  to  numerous
destinations in specific geographic regions. We market these services to national and regional retailers and distributors.

Transportation

Pool Distribution provides transportation services through a mix of Company-employed drivers, owner-operators and third-party carriers. The mix of sources utilized
to provide Pool transportation services is dependent on the individual markets and related customer routes. During 2019, approximately 36% of Pool's direct transportation
expenses were provided by third-party carriers, 34% by owner-operators and 30% was provided by Company-employed drivers.

Customers

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Pool Distribution’s customer base is primarily composed of national and regional retailers and distributors. Pool’s ten largest customers accounted for approximately
78% of Pool Distribution’s 2019 operating revenue and had three customers with revenue greater than 10% of Pool Distribution’s 2019 operating revenue. No single customer
accounted for more than 10% of our consolidated revenue.

Competition

We compete in the North American transportation and logistics services industry, and the markets in which we operate are highly competitive, very fragmented and
historically have few barriers to entry. We compete with a large number of other asset-light logistics companies, asset-based carriers, integrated logistics companies, and third-
party freight brokers. To a lesser extent, we also compete with integrated air cargo carriers and passenger airlines. Our competition ranges from small operators that compete
within a limited geographic area to companies with substantially greater financial and other resources, including greater freight capacity.

Our  Expedited  Freight  segment  primarily  competes  with  other  national  and  regional  truckload  carriers. Expedited  Freight  also  competes  with  less-than-truckload
carriers, and to a lesser extent, integrated air cargo carriers and passenger and cargo airlines. Our Intermodal segment primarily competes with national and regional drayage
providers. Our Pool Distribution segment primarily competes with other national and regional truckload carriers.

We  believe  competition  in  our  segments  is  based  primarily  on  quality  service,  available  capacity,  on-time  delivery,  flexibility,  reliability,  security,  transportation
rates,  location  of  facilities,  and  business  relationships,  and  we  believe  we  compete  favorably  with  other  transportation  service  companies. To  that  end,  we  believe  our
Expedited Freight segment has an advantage over other truckload and less-than-truckload carriers because Expedited Freight delivers faster, more reliable services between
cities  at  rates  that  are  generally  significantly  below  the  charge  to  transport  the  same  shipments  to  the  same  destinations  by  air.  We  believe  our  Intermodal  segment  has  a
competitive advantage over other drayage providers because we deliver faster, more reliable service while offering greater shipment visibility and security.  Additionally, we
believe our Intermodal segment is one of the leading providers of drayage and related services in North America today.  We believe that our presence in several regions across
the continental United States enables our Pool Distribution segment to provide consistent, high-quality service to our customers regardless of location, which is a competitive
advantage over other pool distribution providers.

Marketing

We market all of our services through a sales and marketing staff located in major markets of the United States. Senior management also is actively involved in sales
and marketing at the national and local account levels. We participate in trade shows and advertise our services through direct mail programs and through the Internet via
www.forwardaircorp.com, www.forwardair.com, www.forwardairsolutions.com and www.cstruck.com. We market our services through all of our websites. The information
contained on our websites is not part of this filing and is therefore not incorporated by reference unless such information is otherwise specifically referenced elsewhere in this
report.

Seasonality

Historically, our operating results have been subject to seasonal trends when measured on a quarterly basis. The first quarter has traditionally been the weakest and
the  third  and  fourth  quarters  have  traditionally  been  the  strongest. Typically,  this  pattern  has  been  the  result  of  factors  such  as  economic  conditions,  customer  demand,
weather, and national holidays. Additionally, a significant portion of our revenue is derived from customers whose business levels are impacted by the economy. The impact
of  seasonal  trends  and  the  economy  is  more  pronounced  on  our  Pool  Distribution  business,  whose  operating  revenues  and  results  tend  to  improve  in  the  third  and  fourth
quarters compared to the first and second quarters.

Employees and Equipment

As  of December  31,  2019,  we  had  4,640  full-time  employees,  2,014  of  whom  were  freight  handlers. Also,  as  of  that  date,  we  had  an  additional  840  part-time
employees,  of  whom  the  majority  were  freight  handlers.  None  of  our  employees  are  covered  by  a  collective  bargaining  agreement.  We  recognize  that  our  workforce,
including our freight handlers, is one of our most valuable assets. The recruitment, training and retention of qualified employees are essential to support our continued growth
and to meet the service requirements of our customers.

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We manage a trailer pool that is utilized by all of our reportable segments to move freight through our networks. Our trailer pool includes dry van, refrigerated and
roller-bed trailers, and substantially all of our  trailers  are  53  feet  long. We own the majority of the trailers we use, but we supplement at times with leased trailers. As of
December 31, 2019, we had 6,709 owned trailers in our fleet with an average age of approximately 4.4 years. In addition, as of December 31, 2019, we also had 469 leased
trailers in our fleet. As of  December 31, 2019, we had 426 owned tractors and straight trucks in our fleet, with an average age of approximately 6.6 years. In addition, as of
December 31, 2019, we also had 927 leased tractors and straight trucks in our fleet.

Environmental Protection and Community Support

Forward Air is committed to protecting the environment and we have taken a variety of steps to improve the sustainability of our operations. We are implementing
new practices and technologies, improving our training, and incorporating sustainability objectives in our growth strategies. Our initiatives will be focused on reducing overall
waste, electricity consumption and carbon emissions, while working to increase employee engagement and community involvement.

As a partner of the U.S. Environmental Protection Agency ("EPA") SmartWay program since 2008, Forward Air has continued to adopt new environmentally safe
policies and innovations to improve fuel efficiency and reduce emissions. For example, we actively seek to utilize equipment with reduced environmental impact. We utilize
trailers with light weight composites and employ trailer skirts to decrease aerodynamic drag, both of which improve fuel efficiency. We are also increasing our use of electric
forklifts and transitioning to automatic transmission tractors, which will decrease our fuel consumption.

Through vendor partnerships, we are implementing new solutions to manage waste and improve recycling across our facilities. Annually, we recycle tons of dunnage
and  thousands  of  aluminum  load  bars.  Forward Air  also  participates  in  ReCaps,  providing  and  purchasing  recycled  trailer  tires.  We  also  focus  on  increasing  our  landfall
diversion rate through our partnership with Waste Harmonics.

In  addition,  we  are  a  corporate  partner  of  Truckers Against  Trafficking,  a  nonprofit  organization  that  educates,  equips,  empowers  and  mobilizes  members  of  the
trucking  and  busing  industries  to  combat  human  trafficking.  On  Veteran’s  Day  2019,  Forward Air  also  launched  Operation:  Forward  Freedom  -  providing  support  to  our
Veterans primarily through partnering with Hope for the Warriors. Hope for the Warriors is a nonprofit organization that is dedicated to restoring a sense of self, family and
hope to United States military veterans. This is an important cause for us as many of our employees, independent contractors, customers and vendors are or have a family
member who is a military veteran.

Finally,  we  joined  Women  in  Trucking  in  November  2019.  Women  in  Trucking  is  a  nonprofit  organization,  supporting  and  celebrating  women  in  the  trucking
industry.  We  recognize  the  value  in  describing  our  sustainability  focus  and  will  continue  to  update  our  future  disclosures  accordingly.  We  are  committed  to  making  our
presence count across the country.

Risk Management and Litigation

Under U.S. Department of Transportation (“DOT”) regulations, we are liable for property damage and personal injuries caused by owner-operators and Company-
employed  drivers  while  they  are  operating  on  our  behalf. Additionally,  from  time  to  time,  the  drivers  employed  and  engaged  by  the  third-party  transportation  carriers  we
contract  with  are  involved  in  accidents,  which  may  result  in  serious  personal  injuries.  The  resulting  types  and/or  amounts  of  damages  may  be  excluded  by  or  exceed  the
amount  of  insurance  coverage  maintained  by  the  contracted  carrier.  Although  these  drivers  are  not  our  employees,  all  of  these  drivers  are  employees,  owner-operators,  or
independent contractors working for carriers and, from time to time, claims may be asserted against us for their actions, or for our actions in retaining them.

We currently maintain liability insurance coverage that we believe is adequate to cover third-party claims. We have a self-insured retention ("SIR") of $3.0 million
per occurrence for vehicle and general liability claims and will be responsible for any damages and personal injuries below that self-insured amount. We are also responsible
for varying annual aggregate deductible amounts of liability for claims in excess of the SIR/deductible. For the policy year that began October 1, 2019, we have an annual
$6.0 million aggregate deductible for claims between $3.0 million and $5.0 million. We also have a $2.5 million aggregate deductible for claims between $5.0 million and
$10.0 million. As a result, we are responsible for the first $7.5 million per claim, until we meet the $6.0 million aggregate deductible for claims between $3.0 million and $5.0
million and the $2.5 million aggregate deductible for claims between $5.0 million and $10.0 million. We cannot guarantee that our SIR levels will not increase and/or that we
have to agree to more unfavorable policy terms as a result of market conditions, poor claims experience or other factors. This insurance covers vehicle liability and general
liability claims for the Expedited Freight, excluding its truckload operation, and Pool Distribution segments. Truckload maintains separate liability insurance coverage for
claims between $0 and $5.0 million, and for the policy year that began April 1, 2019, truckload had no SIR for claims in this layer. Intermodal maintains separate liability
insurance coverage for all liability claims. For the policy year that began April 1, 2019, Intermodal had an SIR of less than $0.1 million for each claim. We also maintain
separate brokerage liability insurance coverage to cover third-party claims for

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damages and personal injuries arising from accidents with drivers employed and engaged by third-party transportation carriers, and this policy covering our Expedited LTL
and Pool Distribution segments has an SIR of $0.1 million for each claim.

We may also be subject to claims for workers’ compensation.  We maintain workers’ compensation insurance coverage that we believe is adequate to cover such
claims. We have a SIR of approximately $0.4 million for each such claim, except in Ohio, where we are a qualified self-insured entity with an approximately $0.5 million SIR.
We could incur claims in excess of our policy limits or incur claims not covered by our insurance. Any claims beyond the limits or scope of our insurance coverage may have
a material adverse effect on us. Because we do not carry “stop loss” insurance, a significant increase in the number of claims that we must cover under our self-insurance
retainage  could  adversely  affect  our  profitability.  In  addition,  we  may  be  unable  to  maintain  insurance  coverage  at  a  reasonable  cost  or  in  sufficient  amounts  or  scope  to
protect us against losses.

From  time  to  time,  we  are  a  party  to  litigation  arising  in  the  normal  course  of  our  business,  most  of  which  involve  claims  for  personal  injury,  property  damage
related to the transportation and handling of freight, or workers’ compensation. We do not believe that any of these pending actions, individually or in the aggregate, will have
a material adverse effect on our business, financial condition or results of operations.

Regulation

We are regulated by various United States and state agencies, including but not limited to the DOT, the Federal Motor Carrier Safety Administration, under the DOT,
manages a Compliance, Safety, Accountability initiative (“CSA”) as well as electronic logging devices in commercial motor vehicles, and that states’ jurisdiction with respect
to the regulation of operations safety and insurance. We are also subject to laws and regulations under the U.S. Environmental Protection Agency and the Occupational Safety
and Health Administration, which regulate safety, the supervision of hazardous materials, water discharges, air emissions, solid waste disposal and the release and cleanup of
other substances. These regulatory authorities have broad powers, generally governing matters such as authority to engage in motor carrier operations, as well as motor carrier
registration, driver hours of service, safety and fitness of transportation equipment and drivers, transportation of hazardous materials, certain mergers and acquisitions and
periodic financial reporting. The trucking industry is also subject to regulatory and legislative changes from a variety of other governmental authorities, which address matters
such as: increasingly stringent environmental, occupational safety and health regulations, limits on vehicle weight and size, ergonomics, port security, and hours of service. In
addition,  we  are  subject  to  compliance  with  cargo-security  and  transportation  regulations  issued  by  the  Transportation  Security Administration  and  Customs  and  Border
Protection (“CBP”) within the U.S. Department of Homeland Security, and our domestic customs brokerage operations are licensed by CBP.

We  are  also  subject  to  employment  laws  and  regulations,  including  the  changing  regulatory  landscape,  with  the  potential  effects  of  California Assembly  Bill  5
(“California AB5”), which would introduce a new test for determining worker classification that is viewed as expanding the scope of employee relationships and narrowing
the scope of independent contractor relationships.

Additionally, our Canada business activities are subject to similar requirements imposed by the laws and regulations of Canada, as well as its provincial laws and
regulations. Regulatory requirements, and changes in regulatory requirements, may affect our business or the economics of the industry by requiring changes in operating
practices or by influencing the demand for and increasing the costs of providing transportation services.

Service Marks

Through one of our subsidiaries, we hold federal trademark registrations or applications for federal trademark registration, associated with the following service

marks: Forward Air, Inc.®, North America’s Most Complete Roadfeeder Network®, Keeping Your Business Moving Forward®, Forward Air®, Forward Air Complete®,
PROUD®,  Total  Quality,  Inc.®,  TQI,  Inc.®,  TQI®,  Central  States  Trucking  Co.®,  First  in  “Last  Mile”  Home  Delivery®,  FSA  Logistix®,  FSA  Logistix A  Final  Mile
Company®, FSA Network, Inc.®, Forward CST Because it matters, think Forward   SM,  Forward  LTL  Because  it  matters,  think  Forward  SM,  Final  Forward  Mile  Because  it
matters, think Forward SM, Forward Truckload Services Because it matters, think Forward SM, and Forward Solutions Because it matters, think Forward SM. These marks are of
significant value to our business.

Available Information

We file reports with the Securities and Exchange Commission (the “SEC”), including annual reports on Form 10-K, quarterly reports on Form 10-Q, current reports
on Form 8-K. other reports and amendments to such reports filed or furnished pursuant to Section 13(a) or 15(d) of the Securities and Exchange Act of 1934, as amended from
time to time. We are an electronic filer and the SEC maintains an Internet site at www.sec.gov that contains these reports and other information filed electronically. We make
available free of charge through the Investor Relations portion of our website such reports as soon as reasonably practicable

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after  such  material  is  electronically  filed  with  or  furnished  to  the  SEC. Our  website  address  is  www.forwardaircorp.com. Our  goal  is  to  maintain  our  website  as  a  portal
through which investors can easily find or navigate to pertinent information about us. The information provided on the website is not part of this report, and is therefore not
incorporated by reference unless such information is otherwise specifically referenced elsewhere in this report.

Information About our Executive Officers

The current executive officers of the Company, as of February 24, 2020 are listed below. The ages listed below are as of December 31, 2019.

Name

Thomas Schmitt
Michael J. Morris
Michael L. Hance
Chris C. Ruble
Matthew J. Jewell

Age

54
51
48
57
53

The following are our executive officers:

Position

  President, Chief Executive Officer and Executive Chairman
  Chief Financial Officer and Treasurer
  Chief Legal Officer & Secretary
  Chief Operating Officer
  Chief Commercial Officer

There  are  no  family  relationships  between  any  of  our  executive  officers. All  officers  hold  office  until  the  earliest  to  occur  of  their  resignation  or  removal  by  the

Board of Directors.

Thomas Schmitt has served as President, Chief Executive Officer and director since September 2018 and was elected Chairman of the Board in May 2019. Prior to
joining Forward Air, Mr. Schmitt served as Management Board Member and Chief Commercial Officer for DB Schenker, a Global Logistics Company from June 2015 to
July 2018. From January 2013 to April 2015, Mr. Schmitt was President, CEO and Director of Aqua Terra, a Canadian provider of natural spring water. From 2010 to 2012,
Mr. Schmitt served as President, CEO and Director of Purolator, a Canadian parcel and freight transportation company. Prior to joining Purolator, Mr. Schmitt spent 12 years
at  FedEx  in  Memphis,  TN  where  he  served  as  CEO  of  FedEx  Supply  Chain  and  SVP  of  FedEx  Solutions.  Prior  to  his  time  with  FedEx,  Mr.  Schmitt  held  senior  roles  at
McKinsey & Company. Mr. Schmitt has been a member of the Xynteo Leadership board since 2018 and a Non-Executive Director of the Ferguson Plc board since February
2019. Mr. Schmitt also served on the board of directors of Dicom Transportation Group from January 2014 to June 2018, Zooplus AG, from June 2013 to May 2016, Univar,
Inc., from July 2008 to June 2013 and Cyberport GmbH since June 2015.

Michael J. Morris has served as Chief Financial Officer and Treasurer since June 2016. From 2010 to 2015, Mr. Morris was the Senior Vice President of Finance &
Treasurer at Con-way Inc. (“Con-way”) and in 2016 he transitioned to be the Senior Vice President of Finance & Treasurer at XPO Logistics Inc. (“XPO”) following XPO's
acquisition of Con-way.

Michael L. Hance has served as Chief Legal Officer and Secretary since May 2014. From May 2010 until May 2014, he served as Senior Vice President of Human
Resources and General Counsel. From January 2008 until May 2010, he served as Senior Vice President and General Counsel, and from August 2006 until January 2008, he
served as Vice President and Staff Counsel. Before joining us, Mr. Hance practiced law with the law firms of Baker, Donelson, Bearman, Caldwell and Berkowitz, P.C. from
October 2003 until August 2006 and with Bass, Berry & Sims, PLC from September 1999 to September 2003.

Chris C. Ruble has served as Chief Operating Officer for the entire Company since May 2019. Mr. Ruble was Chief Operating Officer for the Company's Expedited
Freight, TLS (now part of Expedited Freight) and Pool Distribution segments from June 2018 to May 2019. Prior to this role, Mr. Ruble was President, Expedited Services
from January 2016 to June 2018, Executive Vice President, Operations from August 2007 to January 2016, and Senior Vice President, Operations from October 2001 until
August 2007. He was a Regional Vice President from September 1997 to October 2001 and a regional manager from February 1997 to September 1997, after starting with the
Company as a terminal manager in January 1996. From June 1986 to August 1995, Mr. Ruble served in various management capacities at Roadway Package System, Inc.

Matthew J. Jewell has served as Chief Commercial Officer since May 2019. Mr. Jewell was President, Intermodal from June 2018 to May 2019, President, Logistics
Services  from  January  2016  to  June  2018,  Executive  Vice  President,  Intermodal  Services  &  Chief  Strategy  Officer  from  May  2014  to  January  2016,  and  Executive  Vice
President  and  Chief  Legal  Officer  from  January  2008  until  May  2014.  From  July  2002  until  January  2008,  he  served  as  Senior  Vice  President  and  General  Counsel.    In
October 2002, he was also appointed Secretary. From July 2002 until May 2004, Mr. Jewell was also the Senior Vice President, General Counsel and Secretary of Landair
Corporation. From January 2000 until joining us in July 2002, Mr. Jewell was a partner with the law firm of Austin & Sparks, P.C. Mr. Jewell was an associate at Dennis,
Corry & Porter, L.L.P. from July 1991 to December 1998 and a partner from January 1999 to January 2000.    

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Other information required by this item is incorporated herein by reference to our proxy statement for the 2020 Annual Meeting of Shareholders (the “2020  Proxy

Statement”). The 2020 Proxy Statement will be filed with the SEC not later than 120 days subsequent to December 31, 2019.

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Item
1A.

Risk
Factors

The following are important risk factors that could affect our financial performance and could cause actual results for future periods to differ materially from our
anticipated results or other expectations, including those expressed in any forward-looking statements made in this Annual Report on Form 10-K or our other filings with the
SEC  or  in  oral  presentations  such  as  telephone  conferences  and  webcasts  open  to  the  public.  You  should  carefully  consider  the  following  factors  and  consider  these  in
conjunction with “Management’s Discussion and Analysis of Financial Condition and Results of Operations” in Item 7 and our Consolidated Financial Statements and related
Notes in Item 8.

Overall economic conditions that reduce freight volumes could have a material adverse impact on our operating results and ability to achieve growth.

We  are  sensitive  to  changes  in  overall  economic  conditions  that  impact  customer  shipping  volumes,  industry  freight  demand  and  industry  truck  capacity.  The
transportation industry historically has experienced cyclical fluctuations in financial results due to economic recession, downturns in business cycles of our customers, interest
and  currency  rate  fluctuations,  inflation  and  other  economic  factors  beyond  our  control.  Changes  in  U.S.  trade  policy  could  lead  to  ‘trade  wars’  impacting  the  volume  of
economic  activity  in  the  United  States,  and  as  a  result,  trucking  freight  volumes  may  be  materially  reduced.  Such  a  reduction  may  materially  and  adversely  affect  our
business.  Deterioration  in  the  economic  environment  subjects  our  business  to  various  risks,  including  the  following  that  may  have  a  material  and  adverse  impact  on  our
operating results and cause us not to maintain profitability or achieve growth:

•

•

•

•

A reduction in overall freight volumes reduces our revenues and opportunities for growth. In addition, a decline in the volume of freight shipped due to a downturn in
customers’ business cycles or other factors (including our ability to assess dimensional-based weight increases) generally results in decreases in freight pricing and
decreases in average revenue per pound of freight, as carriers compete for loads to maintain truck productivity.

Our base transportation rates are determined based on numerous factors such as length of haul, weight per shipment and freight class. During economic downturns,
we may also have to lower our base transportation rates based on competitive pricing pressures and market factors.

Some of our customers may face economic difficulties and may not be able to pay us, and some may go out of business. In addition, some customers may not pay us
as quickly as they have in the past, causing our working capital needs to increase.

A significant number of our transportation providers may go out of business and we may be unable to secure sufficient equipment or other transportation services to
meet our commitments to our customers.

• We may not be able to appropriately adjust our expenses to changing market demands. In order to maintain high variability in our business model, it is necessary to

adjust staffing levels to changing market demands. In periods of rapid change, it is more difficult to match our staffing levels to our business needs.

•

If  the  domestic  freight  forwarder,  Expedited  Freight’s  primary  customer,  is  disintermediated,  and  we  are  not  able  to  transition  effectively  into  servicing  other
customers, like third-party logistics companies and beneficial cargo owners, our business and financial results could be materially adversely affected.

We may have difficulty effectively managing our growth, which could adversely affect our business, results of operations and financial condition.

Our  growth  strategy  includes  increasing  freight  volume  from  existing  customers,  expanding  our  service  offerings  and  pursing  strategic  transactions.  Our  growth
plans will place significant demands on our management and operating personnel. Our ability to manage our future growth effectively will require us to, among other things,
regularly enhance our operating and management information systems, evaluate and change our service offerings and continue to attract, retain, train, motivate and manage
key employees, including through training and development programs. If we are unable to manage our growth effectively, our business, results of operations and financial
condition may be adversely affected.

We have grown and may grow, in part, through acquisitions, which involve various risks, and we may not be able to identify or acquire companies consistent with our
growth strategy or successfully integrate acquired businesses into our operations.

We have grown through acquisitions, and we intend to pursue opportunities to expand our business by acquiring other

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companies in the future. Acquisitions involve risks, including those relating to:

•

•

•

•

•

•

•

•

•

•

•

terms  and

of 

of 

of 

and

acquired 

favorable 

acquisition

technology

businesses 

appropriate 

information 

identification 
candidates;
negotiation  of  acquisitions  on 
valuations;
integration 
personnel;
integration 
systems;
implementation  of  proper  business  and  accounting
controls;
ability  to  obtain  financing,  at  favorable  terms  or  at
all;
diversion 
attention;
retention 
customers;
non-employee 
attrition;
unexpected
liabilities;
detrimental 
diligence.

issues  not  discovered  during  due

management

employees 

driver

and

of 

of 

Acquisitions also may affect our short-term cash flow and net income as we expend funds, potentially increase indebtedness and incur additional expenses. If we are
not able to identify or acquire companies consistent with our growth strategy, or if we fail to successfully integrate any acquired companies into our operations, we may not
achieve anticipated increases in revenue, cost savings and economies of scale, our operating results may actually decline and acquired goodwill and intangibles may become
impaired.

If we have difficulty attracting and retaining owner-operators or freight handlers, or are unable to contract with a sufficient number of third-party carriers to supplement
our owner-operator fleet, our profitability and results of operations could be adversely affected.

We  depend  on  owner-operators  for  most  of  our  transportation  needs.  In 2019,  owner-operators  provided  56.1%  of  our  purchased  transportation.  Competition  for
owner-operators is intense, and sometimes there are shortages of available owner-operators. In addition, a decline in the availability of trucks, tractors and trailers for owner-
operator purchase or use may negatively affect our ability to hire, attract or retain available owner-operators. We also need a large number of freight handlers to operate our
business efficiently. During periods of low unemployment in the areas where our terminals are located, we may have difficulty hiring and retaining a sufficient number of
freight handlers. If we have difficulty attracting and retaining enough qualified freight handlers and owner-operators, we may be forced to increase wages and benefits or to
increase the cost at which we contract with our owner-operators, either of which would increase our operating costs. This difficulty may also impede our ability to maintain
our delivery schedules, which could make our service less competitive and force us to curtail our planned growth. A capacity deficit may lead to a loss of customers and a
decline in the volume of freight we receive from customers.

To  augment  our  fleet  of  owner-operators,  from  time  to  time  we  purchase  transportation  from  third-party  carriers  at  a  higher  cost.  As  with  owner-operators,
competition for third-party carriers is intense, and sometimes there are shortages of available third-party carriers. If we cannot secure a sufficient number of owner-operators
and  have  to  purchase  transportation  from  third-party  carriers,  our  operating  costs  will  increase.  If  our  labor  and  operating  costs  increase,  we  may  be  unable  to  offset  the
increased costs by increasing rates without adversely affecting our business. As a result, our profitability and results of operations could be adversely affected.

A  determination  by  regulators  that  our  independent  owner-operators  are  employees  rather  than  independent  contractors  could  expose  us  to  various  liabilities  and
additional ongoing expenses, and related litigation can subject us to substantial costs, which could have a material adverse effect on our results of operations and our
financial condition.

At times, the Internal Revenue Service, the Department of Labor and state authorities have asserted that owner-operators are “employees,” rather than “independent
contractors.” Additionally, we are aware of certain judicial decisions and legislative proposals that could bring about major reforms in the classification of workers, including
the  California  legislature’s  recent  passage  of  California  Assembly  Bill  5  (“California  AB  5”).  California  AB  5  purports  to  codify  a  new  test  for  determining  worker
classification  that  is  broadly  viewed  as  expanding  the  scope  of  employee  relationships  and  narrowing  the  scope  of  independent  contractor  relationships.  Given  the  recent
passage of California AB 5, there is no guidance from regulatory authorities, and there is a significant degree of uncertainty regarding its application. In addition, California
AB 5 has been the subject of widespread national discussion and it is possible that other jurisdictions may enact similar laws.

A  determination  by  regulators  that  our  independent  owner-operators  are  employees  rather  than  independent  contractors  could  expose  us  to  various  liabilities  and
additional  ongoing  expenses,  including  but  not  limited  to,  employment-related  expenses  such  as  workers’  compensation  insurance  coverage  and  reimbursement  of  work-
related expenses. Our exposure could include prior period compensation, as well as potential liability for employee benefits and tax withholdings. In addition, the topic of the

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classification of individuals as employees or independent contractors has gained increased attention among the plaintiffs’ bar and certain states have recently seen numerous
class action lawsuits filed against transportation companies that engage independent contractors, some of which have resulted in significant damage awards and/or monetary
settlements for workers who have been allegedly misclassified as independent contractors. The legal and other costs associated with any of these matters can be substantial
and could have a material adverse effect on our results of operations and our financial condition.

If  we  fail  to  maintain  our  information  technology  systems,  or  if  we  fail  to  successfully  implement  new  technology  or  enhancements,  we  may  be  at  a  competitive
disadvantage and experience a decrease in revenues.

We  rely  heavily  on  our  information  technology  systems  to  efficiently  run  our  business,  and  they  are  a  key  component  of  our  growth  strategy  and  competitive
advantage.  We,  our  customers  and  third  parties  increasingly  store  and  transmit  data  by  means  of  connected  information  technology  systems.  We  expect  our  customers  to
continue  to  demand  more  sophisticated,  fully  integrated  information  systems  from  their  transportation  providers.  To  keep  pace  with  changing  technologies  and  customer
demands, we must correctly interpret and address market trends and enhance the features and functionality of our information technology systems in response to these trends,
which may lead to significant ongoing software development costs. We may be unable to accurately determine the needs of our customers and the trends in the transportation
services industry or to design and implement the appropriate features and functionality of our information technology systems in a timely and cost-effective manner, which
could  put  us  at  a  competitive  disadvantage  and  result  in  a  decline  in  our  efficiency,  decreased  demand  for  our  services  and  a  corresponding  decrease  in  our  revenues.  In
addition, we could incur software development costs for technology that is ultimately not deployed and thus, would require us to write-off these costs, which would negatively
impact our financial results. Furthermore, as technology improves, our customers may be able to find alternatives to our services for matching shipments with available freight
hauling capacity.

Our information technology systems can also play an integral role in managing our internal freight and transportation information and creating additional revenue
opportunities including assessing available backhaul capacity. A failure to capture and utilize our internal freight and transportation information may impair our ability to
service our existing customers or grow revenue.

Our  information  technology  systems  are  dependent  upon  global  communications  providers,  web  browsers,  telephone  systems  and  other  aspects  of  the  Internet
infrastructure  that  have  experienced  significant  system  failures  and  electrical  outages  in  the  past.  While  we  take  measures  to  ensure  our  major  systems  have  redundant
capabilities, our systems are susceptible to outages from fire, floods, power loss, telecommunications failures, data leakage, human error, break-ins, cyber-attacks and similar
events. The occurrence of any of these events could disrupt or damage our information technology systems and hamper our internal operations, impede our customers’ access
to our information technology systems and adversely impact our customer service, volumes, and revenues and result in increased cost. In addition, we may be required to
incur significant costs to protect against damage caused by these disruptions or security breaches in the future.

Our business is subject to cybersecurity risks.

Our operations depend on effective and secure information technology systems. Threats to information technology systems, including as a result of cyber-attacks
and cyber incidents, continue to grow. Cybersecurity risks could include, but are not limited to, malicious software, attempts to gain unauthorized access to our data and the
unauthorized  release,  corruption  or  loss  of  our  data  and  personal  information,  interruptions  in  communication,  loss  of  our  intellectual  property  or  theft  of  our  sensitive  or
proprietary technology, loss or damage to our data delivery systems, or other electronic security, including with our property and equipment.

These cybersecurity risks could:

• Disrupt  our  operations  and  damage  our  information  technology

systems,
• Negatively 
compete,

impact  our  ability 

to

• Enable  the  theft  or  misappropriation  of

funds,

• Cause the loss, corruption or misappropriation of proprietary or confidential information, expose us to litigation

and

• Result  in  injury  to  our  reputation,  downtime,  loss  of  revenue,  and  increased  costs  to  prevent,  respond  to  or  mitigate  cybersecurity

events.

If a cybersecurity event occurs, it could harm our business and reputation and could result in a loss of customers. Likewise, data privacy breaches by employees and
others  who  access  our  systems  may  pose  a  risk  that  sensitive  customer  or  vendor  data  may  be  exposed  to  unauthorized  persons  or  to  the  public,  adversely  impacting  our
customer service, employee relationships and our reputation.

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While we continue to make efforts to evaluate and improve our systems and particularly the effectiveness of our security program, procedures and systems, it is
possible that our business, financial and other systems could be compromised, which could go unnoticed for a prolonged period of time, and there can be no assurance that the
actions and controls that we implement, or which we cause third-party service providers to implement, will be sufficient to protect our systems, information or other property.
Additionally, customers or third parties upon whom we rely face similar threats, which could directly or indirectly impact our business and operations. The occurrence of a
cyber-incident or attack could have a material adverse effect on our business, financial condition and results of operations.

Our results of operations will be materially and adversely affected if our new service offerings do not gain market acceptance or result in the loss of our current customer
base.

One element of our growth strategy is to expand our service offerings to customers. As a result, we have added additional services in the past few years. We may not
succeed in making our customers sufficiently aware of existing and future services or in creating customer acceptance of these services at the prices we would want to charge.
In addition, we may be required to devote substantial resources to educate our customers, with no assurance that a sufficient number of customers will use our services for
commercial success to be achieved. We may not identify trends correctly, or may not be able to bring new services to market as quickly, effectively or price-competitively as
our competitors. In addition, new services may alienate existing customers or cause us to lose business to our competitors. If any of the foregoing occurs, it could have a
material adverse effect on our results of operations.

For example, we have in recent years expanded our “final mile” service offering through the acquisition of the assets of FSA and Linn Star Holdings, Inc., Linn Star
Transfer, Inc. and Linn Star Logistics, LLC (collectively, “Linn Star”).  This is a difficult to serve market and we face competition in this market from competitors that have
operated in this market for several years, which may hinder our ability to compete and gain market share.

Claims for property damage, personal injuries or workers’ compensation and related expenses could significantly reduce our earnings.

Under DOT regulations, we are liable for property damage and personal injuries caused by owner-operators and Company-employed drivers while they are operating
on our behalf. Additionally, from time to time, the drivers employed and engaged by the third-party transportation carriers we contract with are involved in accidents, which
may result in serious personal injuries. The resulting types and/or amounts of damages may be excluded by or exceed the amount of insurance coverage maintained by the
contracted carrier. Although these drivers are not our employees and all of these drivers are employees, owner-operators, or independent contractors working for carriers, from
time to time, claims may be asserted against us for their actions, or for our actions in retaining them.

We currently maintain liability insurance coverage that we believe is adequate to cover third-party claims. We have a self-insured retention ("SIR") of $3.0 million
per occurrence for vehicle and general liability claims and will be responsible for any damages and personal injuries below that self-insured amount. We are also responsible
for varying annual aggregate deductible amounts of liability for claims in excess of the SIR/deductible. For the policy year that began April 1, 2019, we have an annual $6.0
million aggregate deductible for claims between $3.0 million and $5.0 million. We also have a $2.5 million aggregate deductible for claims between $5.0 million and $10.0
million. As a result, we are responsible for the first $7.5 million per claim, until we meet the $6.0 million aggregate deductible for claims between $3.0 million and $5.0
million and the $2.5 million aggregate deductible for claims between $5.0 million and $10.0 million. This insurance covers claims for the Expedited Freight, excluding its
truckload operation, and Pool Distribution segments. Truckload maintains separate liability insurance coverage for claims between $0 and $5.0 million, and for the policy
year that began April 1, 2019, truckload had no SIR for claims in this layer.  Intermodal maintains separate liability insurance coverage for all liability claims. For the policy
year that began April 1, 2019, Intermodal had an SIR of $50 thousand for each claim. We cannot guarantee that our SIR levels will not increase and/or that we have to agree to
more unfavorable policy terms as a result of market conditions, poor claims experience or other factors.

We may also be subject to claims for workers’ compensation.  We maintain workers’ compensation insurance coverage that we believe is adequate to cover such
claims. We have a SIR of approximately $0.4 million for each such claim, except in Ohio, where we are a qualified self-insured entity with an approximately $0.5 million SIR.
We could incur claims in excess of our policy limits or incur claims not covered by our insurance. Any claims beyond the limits or scope of our insurance coverage may have
a material adverse effect on us. Because we do not carry “stop loss” insurance, a significant increase in the number of claims that we must cover under our self-insurance
retainage  could  adversely  affect  our  profitability.  In  addition,  we  may  be  unable  to  maintain  insurance  coverage  at  a  reasonable  cost  or  in  sufficient  amounts  or  scope  to
protect us against losses.

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Further, as we focus on growing our final mile solutions business that includes in-home installation of appliances, we may become increasingly subject to inherent
risks associated with delivery and installation of products. These risks include incidents that can cause personal injury or loss of life, damage to or destruction of property,
equipment or the environment, or the suspension of our operations.

We face risks related to self-insurance and third-party insurance that can be volatile to our earnings.

We self-insure a significant portion of our claims exposure and related expenses for cargo loss, employee medical expense, bodily injury, workers’ compensation
and property damage, and maintain insurance with insurance companies above our limits of self-insurance. Self-insurance retention and other limitations are detailed in Part
II, Item 7, under “Self-Insurance Loss Reserves.” Because of these significant self-insured exposures, insurance and claims expense may fluctuate significantly from period-
to-period. Any increase in frequency or severity of claims, or any increases to then-existing reserves, could adversely affect our financial condition and results of operations.
Additionally, our ability to obtain and maintain adequate insurance and the cost of such insurance may be affected by significant claims and conditions in the insurance market
over which we have no control. If the cost of insurance increases, we may decide to discontinue certain insurance coverage, reduce our level of coverage or increase our
deductibles/retentions to offset the cost increase. In addition, our existing types and levels of insurance coverage could become difficult or impossible to obtain in the future.
The occurrence of an event that is not fully covered by insurance, the loss of insurance coverage or a material increase in the cost of insurance could have a material adverse
effect on our business, financial condition, results of operations and cash flows.

We accrue for the costs of the uninsured portion of pending claims, based on the nature and severity of individual claims and historical claims development trends.
Estimating the number and severity of claims, as well as related judgment or settlement amounts is inherently difficult. We may fail to establish sufficient insurance reserves
and  adequately  estimate  for  future  insurance  claims.  This,  along  with  legal  expenses,  incurred  but  not  reported  claims,  and  other  uncertainties  can  cause  unfavorable
differences between actual self-insurance costs and our reserve estimates.

Volatility  in  fuel  prices,  shortages  of  fuel  or  the  ineffectiveness  of  our  fuel  surcharge  program  can  have  a  material  adverse  effect  on  our  results  of  operations  and
profitability.

We  are  subject  to  risks  associated  with  the  availability  and  price  of  fuel.  Fuel  prices  have  fluctuated  dramatically  over  recent  years.  Future  fluctuations  in  the
availability and price of fuel could adversely affect our results of operations. Fuel availability and prices can be impacted by factors beyond our control, such as natural or
man-made disasters, adverse weather conditions, political events, economic sanctions imposed against oil-producing countries or specific industry participants, disruption or
failure  of  technology  or  information  systems,  price  and  supply  decisions  by  oil  producing  countries  and  cartels,  terrorist  activities,  armed  conflict,  tariffs,  sanctions,  other
changes to trade agreements and world supply and demand imbalance. Over time we have been able to mitigate the impact of the fluctuations through our fuel surcharge
programs. Our fuel surcharge rates are set weekly based on the national average for fuel prices as published by the U.S. Department of Energy and our fuel surcharge table.
Our  fuel  surcharge  revenue  is  the  result  of  our  fuel  surcharge  rates  and  the  tonnage  transiting  our  networks.  There  can  be  no  assurance  that  our  fuel  surcharge  revenue
programs will be effective in the future as the fuel surcharge may not capture the entire amount of the increase in fuel prices. Additionally, decreases in fuel prices reduce the
cost  of  transportation  services  and  accordingly,  could  reduce  our  revenues  and  may  reduce  margins  for  certain  lines  of  business.  In  addition  to  changing  fuel  prices,
fluctuations in volumes and related load factors may subject us to volatility in our fuel surcharge revenue. Fuel shortages, changes in fuel prices and the potential volatility in
fuel surcharge revenue may adversely impact our results of operations and overall profitability.

Because a portion of our network costs are fixed, any factors that result in a decrease in the volume or revenue per pound of freight shipped through our networks will
adversely affect our results of operations.

Our operations, particularly our networks of hubs and terminals, represent substantial fixed costs. As a result, any decline in the volume or revenue per pound of
freight we handle will have an adverse effect on our operating margin and our results of operations. Several factors can result in such declines, including adverse business and
economic conditions affecting shippers of freight as discussed above. In addition, volumes shipped through our network may be negatively impacted by lack of customer
contractual obligations or cancellations of existing customer contracts. Typically, we do not enter into long-term contracts with our customers. Rather, our customer contracts
typically allow for cancellation within 30 to 60 days.  As a result, we cannot guarantee that our current customers will continue to utilize our services or that they will continue
at the same levels.   The timing of our capital investments, pricing models and service availability are generally based on our existing and anticipated customer contracts. Any
change in one of the foregoing factors that results in a decrease in the volume or revenue per pound of freight shipped will adversely affect our results of operations.

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We derive a significant portion of our revenue from a few major customers, the loss of one or more of which could have a material adverse effect on our business.

For the calendar year ended December 31, 2019, our top 10 customers, based on revenue, accounted for approximately 29% of our revenue. Our Expedited Freight
and  Intermodal  segments  typically  do  not  have  long-term  contracts  with  their  customers.  While  our  Pool  Distribution  segment  business  may  involve  a  long-term  written
contract, those contracts may contain cancellation clauses, and there is no assurance that our current customers will continue to utilize our services or continue at the same
levels. A reduction in or termination of our services by one or more of our major customers could have a material adverse effect on our business and operating results.

We  operate  in  highly  competitive  and  fragmented  segments  of  our  industry,  and  our  business  will  suffer  if  we  are  unable  to  adequately  address  downward  pricing
pressures and other factors that may adversely affect our results of operations, growth prospects and profitability.

The segments of the freight transportation industry in which we participate are highly competitive, very fragmented and historically have few barriers to entry. We
compete with a large number of other asset-light logistics companies, asset-based carriers, integrated logistics companies, and third-party freight brokers. To a lesser extent,
we  also  compete  with  integrated  air  cargo  carriers  and  passenger  airlines.  Our  competition  ranges  from  small  operators  that  compete  within  a  limited  geographic  area  to
companies  with  substantially  greater  financial  and  other  resources,  including  greater  freight  capacity.    We  also  face  competition  from  freight  forwarders  who  decide  to
establish their own networks to transport expedited ground freight, as well as from logistics companies, Internet matching services and Internet and third-party freight brokers,
and new entrants to the market. In addition, customers can bring in-house some of the services we provide to them. We believe competition is based primarily on quality
service,  available  capacity,  on-time  delivery,  flexibility,  reliability  and  security,  transportation  rates  as  well  as  the  ability  to  acquire  and  maintain  terminal  facilities  in
desirable  locations  at  reasonable  rates.  Many  of  our  competitors  periodically  reduce  their  rates  to  gain  business,  especially  during  times  of  economic  decline.  In  the  past
several years, several of our competitors have reduced their rates to unusually low levels that we believe are unsustainable in the long-term, but that may materially adversely
affect our business in the short-term. In an effort to reduce costs, we have seen our customers solicit bids from multiple transportation providers and decide to develop or
expand internal capabilities for some of the services that we provide.

In addition, competitors may pursue other strategies to gain a competitive advantage such as developing superior information technology systems or establishing
cooperative relationships to increase their ability to address customer needs. The development of new information technology systems or business models could result in our
disintermediation  in  certain  businesses,  such  as  freight  brokerage.  Furthermore,  the  transportation  industry  continues  to  consolidate.  As  a  result  of  consolidation,  our
competitors may increase their market share and improve their financial capacity, and may strengthen their competitive positions. Business combinations could also result in
competitors providing a wider variety of services at competitive prices, which could adversely affect our financial performance. These competitive pressures may cause a
decrease in our volume of freight, require us to lower the prices we charge for our services and adversely affect our results of operations, growth prospects and profitability.

We could be required to record a material non-cash charge to income if our recorded intangible assets or goodwill are determined to be impaired.

We  have $127.8 million  of  recorded  net  definite-lived  intangible  assets  on  our  consolidated  balance  sheet  at December  31,  2019.    Our  definite-lived  intangible
assets primarily represent the value of customer relationships and non-compete agreements that were recorded in conjunction with our various acquisitions.  We review our
long-lived  assets,  such  as  our  definite-lived  intangible  assets,  for  impairment  whenever  events  or  changes  in  circumstances  indicate  that  the  carrying  amount  may  not  be
recoverable.  Impairment is recognized on these assets when the estimated fair value is less than the carrying value.  If such measurement indicates impairment, we would be
required to record a non-cash impairment charge to our consolidated statement of comprehensive income in the amount that the carrying value of these assets exceeds the
estimated fair value of the assets.

We also have recorded goodwill of $221.1 million on our consolidated balance sheet at December 31, 2019. Goodwill is assessed for impairment annually (or more
frequently  if  circumstances  indicate  possible  impairment)  for  each  of  our  reporting  units. This  assessment  includes  comparing  the  fair  value  of  each  reporting  unit  to  the
carrying value of the assets assigned to each reporting unit. If the carrying value of the reporting unit was to exceed our estimated fair value of the reporting unit, we would
then be required to estimate the fair value of the individual assets and liabilities within the reporting unit to ascertain the amount of fair value of goodwill and any potential
impairment. If  we  determine  that  our  fair  value  of  goodwill  is  less  than  the  related  book  value,  we  could  be  required  to  record  a  non-cash  impairment  charge  to  our
consolidated statement of comprehensive income, which could have a material adverse effect on our earnings.

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We  are  dependent  on  our  senior  management  team  and  other  key  employees,  and  the  loss  of  any  such  personnel  could  materially  and  adversely  affect  our  business,
operating results and financial condition.

Our future performance depends, in significant part, upon the continued service of our senior management team and other key employees. We cannot be certain that
we can retain these employees. The loss of the services of one or more of these or other key personnel could have a material adverse effect on our business, operating results
and financial condition if we are unable to secure replacement personnel internally or through our recruitment programs and initiatives that have sufficient experience in our
industry or in the management of our business. If we fail to develop, compensate, and retain a core group of senior management and other key employees and address issues
of succession planning, it could hinder our ability to execute on our business strategies and maintain our level of service.

Our business is subject to seasonal trends.

Historically, our operating results have been subject to seasonal trends when measured on a quarterly basis. Our first and second quarters have traditionally been the
weakest  compared  to  our  third  and  fourth  quarters.  This  trend  is  dependent  on  numerous  factors  including  economic  conditions,  customer  demand  and  weather.  Because
revenue is directly related to the available working days of shippers, national holidays and the number of business days during a given period may also create seasonal impact
on our results of operations. After the winter holiday season and during the remaining winter months, our freight volumes are typically lower because some customers reduce
shipment levels. In addition, a substantial portion of our revenue is derived from customers in industries whose shipping patterns are tied closely to consumer demand which
can sometimes be difficult to predict or are based on just-in-time production schedules. Therefore, our revenue is, to a large degree, affected by factors that are outside of our
control. There can be no assurance that our historic operating patterns will continue in future periods as we cannot influence or forecast many of these factors.

Our results of operations may be affected by harsh weather conditions, disasters and pandemics.

Certain  weather-related  conditions  such  as  ice  and  snow  can  disrupt  our  operations.  Our  operating  expenses  have  historically  been  higher  in  the  winter  months
because  of  cold  temperatures  and  other  adverse  winter  weather  conditions,  which  result  in  decreased  fuel  efficiency,  increased  cold  weather-related  maintenance  costs  of
revenue  equipment  and  increased  insurance  and  claims  costs.  Harsh  weather  could  also  reduce  our  ability  to  transport  freight,  which  could  result  in  decreased  revenues.
Disasters, including severe weather and public health issues, such as pandemics, occurring in the United States or abroad, could result in the temporary lack of an adequate
work force and the temporary disruption in the transport of goods to or from overseas which could prevent, delay or reduce freight volumes and could have an adverse impact
on consumer spending and confidence levels, all of which could result in decreased revenues.

We  operate  in  a  regulated  industry,  and  increased  costs  of  compliance  with,  or  liability  for  violation  of,  existing  or  future  regulations  and  enforcement  could  have  a
material adverse effect on our business.

The DOT and various state and federal agencies have been granted broad regulatory powers over our business in the United States, and we are licensed by the DOT
and U.S. Customs. Additionally, our Canada business activities are subject to the similar laws and regulations of Canada and its provinces including the effects of NAFTA and
any successor agreement. If we fail to comply with any applicable regulations, our licenses may be revoked or we could be subject to substantial fines or penalties and to civil
and  criminal  liability.  The  transportation  industry  is  subject  to  legislative  and  regulatory  changes  that  can  affect  the  economics  of  our  business  by  requiring  changes  in
operating practices or influencing the demand for, and the cost of providing, transportation services.

In December 2010, the Federal Motor Carrier Safety Administration (“FMCSA”) established the Compliance Safety Accountability (“CSA”) motor carrier oversight
program  under  which  drivers  and  fleets  are  evaluated  based  on  certain  safety-related  standards.  Carriers’  safety  and  fitness  ratings  under  CSA  include  the  on-road  safety
performance of the carriers’ drivers. The FMCSA has also implemented changes to the hours of service (“HOS”) regulations which govern the work hours of commercial
drivers and adopted a rule that requires commercial drivers who use paper log books to maintain hours-of-service records with electronic logging devices (“ELDs”) and will
require commercial drivers who use automatic on-board recording devices (“AOBRDs”) to record HOS to use ELDs by December 2019. As of December 2019, our fleets
were  updated  to  meet  the  ELD  requirements. At  any  given  time,  there  are  also  other  proposals  for  safety-related  standards  that  are  pending  legislative  or  administrative
approval or adoption. If additional or more stringent standards are adopted, such may result in a reduction of the pool of qualified drivers available to us and to other motor
carriers in our industry. If we experience safety and fitness violations, our safety and fitness scores could be adversely impacted and our fleets could be ranked poorly as
compared to our peers. A reduction in our safety and fitness scores or those of our contracted drivers could also reduce our competitiveness in relation to

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other  companies  that  have  higher  scores. Additionally,  competition  for  qualified  drivers  and  motor  carriers  with  favorable  safety  ratings  may  increase  and  thus  result  in
increases in driver-related compensation costs.

In addition, there may be changes in applicable federal or state tax or other laws or interpretations of those laws. If this happens, we may incur additional taxes, as
well as higher workers’ compensation and employee benefit costs, and possibly penalties and interest for prior periods. This could have an adverse effect on our results of
operations.

We are subject to various environmental laws and regulations, and costs of compliance with, or liabilities for violations of, existing or future laws and regulations could
significantly increase our costs of doing business.

Our operations are subject to environmental laws and regulations dealing with, among other things, the handling of hazardous materials, discharge and retention of
storm water, and emissions from our vehicles. We operate in industrial areas, where truck terminals and other industrial activities are located, and where groundwater or other
forms of environmental contamination may have occurred. Our operations involve the risks of fuel spillage, environmental damage, and hazardous waste disposal, among
others. If we are involved in a spill or other accident involving hazardous substances, or if we are found to be in violation of applicable environmental laws or regulations, it
could significantly increase our cost of doing business. Under specific environmental laws and regulations, we could be held responsible for all of the costs relating to any
contamination at our past or present terminals and at third-party waste disposal sites. If we fail to comply with applicable environmental laws and regulations, we could be
subject to substantial fines or penalties and to civil and criminal liability.

In  addition,  as  global  warming  issues  become  more  prevalent,  federal  and  local  governments  and  our  customers  are  beginning  to  respond  to  these  issues.  This
increased focus on sustainability may result in new regulations and customer requirements that could negatively affect us. This could cause us to incur additional direct costs
or to make changes to our operations in order to comply with any new regulations and customer requirements, as well as increased indirect costs or loss of revenue resulting
from, among other things, our customers incurring additional compliance costs that affect our costs and revenues. We could also lose revenue if our customers divert business
from us because we have not complied with their sustainability requirements. These costs, changes and loss of revenue could have a material adverse effect on our business,
financial condition and results of operations. Even without any new legislation or regulation, increased public concern regarding greenhouse gases emitted by transportation
carriers could harm the reputations of companies operating in the transportation logistics industries and shift consumer demand toward more locally sourced products and
away from our services.

The  FMCSA’s  CSA  initiative  could  adversely  impact  our  ability  to  hire  qualified  drivers  or  contract  with  qualified  owner-operators  or  third-party  carriers,  meet  our
growth projections and maintain our customer relationships, each of which could adversely impact our results of operations.

The  FMCSA’s  Compliance,  Safety, Accountability  initiative  (“CSA”)  is  an  enforcement  and  compliance  program  designed  to  monitor  and  improve  commercial
motor vehicle safety by measuring the safety record of both the motor carrier and the driver. These measurements are scored and used by the FMCSA to identify potential
safety  risks  and  to  direct  enforcement  action.  CSA  scores  are  dependent  upon  safety  and  compliance  experience,  which  could  change  at  any  time.  In  addition,  the  safety
standards prescribed in CSA could change and our ability as well as our independent contractors’ ability to maintain an acceptable score could be adversely impacted. Public
disclosure of certain CSA scores was restricted through the enactment of the Fixing America’s Surface Transportation Act of 2015 (the “FAST Act”) on December 4, 2015;
however, the FAST Act does not restrict public disclosure of all data collected by the FMCSA. If we receive unacceptable CSA scores, and this data is made available to the
public, our relationships with our customers could be damaged, which could result in a loss of business.

The requirements of CSA could also shrink the industry’s pool of drivers as those with unfavorable scores could leave the industry. As a result, the costs to attract,
train and retain qualified drivers, owner-operators or third-party carriers could increase. In addition, a shortage of qualified drivers could increase driver turnover, decrease
asset utilization, limit growth and adversely impact our results of operations.

If our employees were to unionize, our operating costs would likely increase.

None of our employees is currently represented by a collective bargaining agreement. However, we have no assurance that our employees will not unionize in the

future, which could increase our operating costs and force us to alter our operating methods. This could have a material adverse effect on our operating results.

Our charter and bylaws and provisions of Tennessee law could discourage or prevent a takeover that may be considered favorable.

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Our  charter  and  bylaws  and  provisions  of  Tennessee  law  may  discourage,  delay  or  prevent  a  merger,  acquisition  or  change  in  control  that  may  be  considered
favorable. These provisions could also discourage proxy contests and make it more difficult for shareholders to elect directors and take other corporate actions. Among other
things, these provisions:

•

•

authorize us to issue preferred stock, the terms of which may be determined at the sole discretion of our Board of Directors and may adversely affect the voting or
economic rights of our shareholders; and

establish advance notice requirements for nominations for election to the Board of Directors and for proposing matters that can be acted on by shareholders at a
meeting.

Our charter and bylaws and provisions of Tennessee law may discourage transactions that otherwise could provide for the payment of a premium over prevailing

market prices for our Common Stock and also could limit the price that investors are willing to pay in the future for shares of our Common Stock.

Our financing costs may be adversely affected by changes in LIBOR.

In  2017,  the  United  Kingdom’s  Financial  Conduct Authority,  which  regulates  LIBOR,  announced  its  intention  to  phase  out  LIBOR  by  the  end  of  2021.  We  use
LIBOR as a reference rate in our revolving credit facility to calculate interest due to our lender. It is unclear if LIBOR will cease to exist at that time or if new methods of
calculating LIBOR will be established such that it continues to exist after 2021. If LIBOR ceases to exist, we may need to renegotiate our credit agreement with our lender.
This could have an adverse effect on our financing costs.

Item 1B.    Unresolved Staff Comments

None.

Item 2.        Properties

Properties

We  believe  that  we  have  adequate  facilities  for  conducting  our  business,  including  properties  owned  and  leased.  Management  further  believes  that  in  the  event
replacement property is needed, it will be available on terms and at costs substantially similar to the terms and costs experienced by competitors within the transportation
industry.

We own our Columbus, Ohio central sorting facility which is used by our Expedited Freight segment. The Columbus, Ohio facility is 125,000 square feet with 168

trailer doors. 

We  also  own  facilities  near  Dallas/Fort  Worth,  Texas,  Chicago,  Illinois  and  Atlanta,  Georgia,  all  of  which  are  used  by  the  Expedited  Freight  segment.    The
Dallas/Fort Worth, Texas facility has over 216,000 square feet with 134 trailer doors and approximately 28,000 square feet of office space.  The Chicago, Illinois facility is
over 125,000 square feet with 110 trailer doors and over 10,000 square feet of office space. The Atlanta, Georgia facility is over 142,000 square feet with 118 trailer doors and
approximately 12,000 square feet of office space. We lease our shared services headquarters in Greeneville, Tennessee. The lease on this facility expires in 2023. We also
lease our executive headquarters in Atlanta, Georgia.

We lease and maintain 146 additional terminals, office spaces and other properties located in major cities throughout the United States and Canada. Lease terms for
these terminals are typically for three to seven years. In addition, we have operations in 22 cities operated by independent agents who handle freight for us on a commission
basis.

Item 3.        Legal Proceedings

From time to time, we are a party to ordinary, routine litigation incidental to and arising in the normal course of our business, most of which involve claims for
personal  injury,  property  damage  related  to  the  transportation  and  handling  of  freight,  or  workers’  compensation.  We  do  not  believe  that  any  of  these  pending  actions,
individually or in the aggregate, will have a material adverse effect on our business, financial condition, results of operations or cash flow.

Item 4.        Mine Safety Disclosures

Not applicable.

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Part II

Item 5.        Market for Registrant’s Common Equity, Related Shareholder Matters and Issuer Purchases of Equity Securities    

Our Common Stock trades on The Nasdaq Global Select Stock Market™ under the symbol “FWRD.”

There were approximately 681 shareholders of record of our Common Stock as of January 15, 2020.

Subsequent to December 31, 2019, our Board of Directors declared a cash dividend of $0.18 per share that will be paid in the first quarter of 2020 to the shareholders
on record on March 5, 2020. The Company expects to continue to pay regular quarterly cash dividends, though each subsequent quarterly dividend is subject to review and
approval by the Board of Directors.

There are no material restrictions on our ability to declare dividends. 

None of our securities were sold during fiscal year 2019 without registration under the Securities Act.

Stock Performance Graph

The following graph compares the percentage change in the cumulative shareholder return on our Common Stock with The Nasdaq Trucking and Transportation
Stocks Index and The Nasdaq Global Select Stock Market™ Index commencing on the last trading day of December 2014 and ending on the last trading day of December
2019. The graph assumes a base investment of $100 made on December 31, 2014 and the respective returns assume reinvestment of all dividends. The comparisons in this
graph are required by the SEC and, therefore, are not intended to forecast or necessarily be indicative of any future return on our Common Stock.

The performance graph and related information shall not be deemed “soliciting material” or be “filed” with the Securities and Exchange Commission, nor shall such
information be incorporated by reference into any future filing under the Securities Act or the Exchange Act, except to the extent that the Company specifically incorporates it
by reference into such filing.

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Forward Air Corporation
Nasdaq Trucking and Transportation Stocks Index
Nasdaq Global Select Stock Market Index

Issuer Purchases of Equity Securities    

2014

2015

2016

2017

2018

2019

$

$

100
100
100

$

85
84
106

$

94
103
114

$

114
128
147

$

109
116
141

139
140
200

Period

October 1-31, 2019
November 1-30, 2019
December 1-31, 2019

Total

Total Number of Shares
Purchased

Average Price Paid per Share

Total Number of Shares
Purchased as Part of
Publicly Announced Plans or
Programs (1)

Maximum Number of Shares
that May Yet Be Purchased
Under the Plans or Programs
(1)

$

50
35
39

124

$

63.6
70.0
69.3

67.2

50
35
39

124

4,229
4,194
4,155

4,155

(1) On February 5, 2019, the Board of Directors canceled the Company’s remaining 2016 share repurchase authorization and approved a share repurchase authorization
for up to 5.0 million shares of the Company’s common shares that shall remain in effect until such time as the shares authorized for repurchase are exhausted or until
earlier terminated.

Item 6.        Selected Financial Data

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The following table sets forth our selected financial data. The selected financial data should be read in conjunction with our "Management's Discussion and Analysis

of Financial Condition and Results of Operations" and our consolidated financial statements and notes thereto, included elsewhere in this report.

Income Statement Data:

Operating revenue

Income from operations

Operating margin (1)

Net income

Net income per share:

   Basic

   Diluted

Cash dividends declared per common share

Balance Sheet Data (at end of period):

Total assets

Long-term obligations, net of current portion

Shareholders' equity

$

$

$

$

$

December 31,

December 31,

December 31,

December 31,

December 31,

2019

2018

2017

2016

2015

(In thousands, except per share data)

Year ended

1,410,395

  $

1,320,886

  $

1,169,346

  $

1,030,210

  $

118,823

8.4 %  

122,031

9.2 %  

108,757

9.3 %  

59,703

5.8 %  

987,894

81,674

8.3 %

87,099

92,051

87,255

27,505

55,516

3.06

3.04

  $
  $

3.14

3.12

  $
  $

2.90

2.89

  $
  $

0.90

0.90

  $
  $

0.72

  $

0.63

  $

0.60

  $

0.51

  $

990,878

  $

760,215

  $

692,622

  $

644,048

  $

72,249

577,182

47,335

553,244

40,588

532,699

725

498,344

1.79

1.78

0.48

702,327

28,856

509,497

(1) Income from operations as a percentage of operating revenue

24

 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
   
 
 
 
 
 
 
   
   
   
   
 
 
 
 
 
   
   
   
   
 
 
   
   
   
   
 
 
   
   
   
   
 
   
   
   
   
 
 
 
 
 
 
 
 
 
 
   
   
   
   
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Item 7.        Management's Discussion and Analysis of Financial Condition and Results of Operations

Overview and Executive Summary

Effective  September  1,  2018,  Thomas  Schmitt  was  named  the  Company's  President  and  Chief  Executive  Officer.  Mr.  Schmitt  is  the  Company's  Chief  Operating
Decision Maker ("CODM") and is primarily responsible for allocating resources to and assessing the performance of the Company's segments. As a result of this change in
leadership, the Company revisited its strategy as discussed in Item 1 included in this Form 10-K. Due to this change in leadership and implementation of a new strategy,
Management changed how it evaluates and manages the business effective in the fourth quarter of 2019 and classifies our services into three reportable segments: Expedited
Freight, Intermodal and Pool Distribution. The results of our previous Expedited LTL and TLS segments have been consolidated into our Expedited Freight segment. This
classification is consistent with how the CODM makes decisions about resource allocation and assesses the Company's performance. The Company has recast its financial
information  and  disclosures  for  the  prior  periods  to  reflect  the  segment  disclosures  as  if  the  current  presentation  had  been  in  effect  throughout  all  periods  presented.  For
financial information relating to each of our business segments, see Note 10, Segment Reporting to our Consolidated Financial Statements.

Through  the  Expedited  Freight  segment,  we  operate  a  comprehensive  national  network  to  provide  expedited  regional,  inter-regional  and  national  LTL  services.
Expedited Freight offers customers local pick-up and delivery and other services including final mile, truckload, shipment consolidation and deconsolidation, warehousing,
customs brokerage and other handling. We plan to grow our LTL and final mile geographic footprints through greenfield start-ups as well as acquisitions. During the year
ended December 31, 2019, Expedited Freight accounted for 70.1% of our consolidated revenue.

Our  Intermodal  segment  provides  first-  and  last-mile  high  value  intermodal  container  drayage  services  both  to  and  from  seaports  and  railheads.  Intermodal  also
offers dedicated contract and container freight station ("CFS") warehouse and handling services. Today, Intermodal operates primarily in the Midwest and Southeast, with
smaller operational presence in Southwest and Mid-Atlantic United States. We plan to grow Intermodal’s geographic footprint through acquisitions as well as greenfield start-
ups where we do not have an acceptable acquisition target. During the year ended December 31, 2019, Intermodal accounted for 15.4% of our consolidated revenue.

In  our  Pool  Distribution  segment,  we  provide  high-frequency  handling  and  distribution  of  time  sensitive  product  to  numerous  destinations  within  a  specific
geographic  region.  We  offer  this  service  throughout  the  Mid-Atlantic,  Southeast,  Midwest  and  Southwest  United  States.  During  the  year  ended  December  31,  2019,
Intermodal accounted for 14.7% of our consolidated revenue.

Our  operations,  particularly  our  network  of  hubs  and  terminals,  represent  substantial  fixed  costs.  Consequently,  our  ability  to  increase  our  earnings  depends  in
significant part on our ability to increase the amount of freight and the revenue per pound for the freight shipped through our networks and to grow other services, such as
LTL pickup and delivery, final mile solutions and intermodal services, which will allow us to maintain revenue growth in challenging shipping environments. In addition, we
are continuing to execute synergies across our services, particularly with service offerings in the Expedited Freight segment. Synergistic opportunities include the ability to
share resources, particularly our fleet resources.

Trends and Developments

Expedited Freight Acquisitions

As  part  of  our  strategy  to  expand  our  final  mile  pickup  and  delivery  operations,  in April  2019,  we  acquired  certain  assets  of  FSA  for  $27.0  million  in  cash  and
additional contingent consideration ("earnout") based upon future revenue generation. The earnout opportunity is $15.0 million and had a fair value of $11.8 million as of
December 31, 2019. This acquisition provides an opportunity for our Expedited Freight segment to expand its final mile service offering into additional geographic markets,
form relationships with new customers, and add volumes to our existing locations. The assets, liabilities, and operating results of this acquisition have been included in the
Company's consolidated financial statements from the date of acquisition and have been assigned to the Expedited Freight reportable segment. See additional discussion in
Note 2, Acquisitions, Goodwill and Other Long-Lived Assets, to our Consolidated Financial Statements.

In addition, in December 2019 we signed an agreement to acquire certain assets of Linn Star for $57.2 million in cash. This acquisition closed in January 2020. The

acquisition of Linn Star expands our final mile footprint to additional 20 locations.

25

 
 
Table of Contents

Intermodal Acquisitions

As part of our strategy to expand our Intermodal operations, in July 2018, we acquired certain assets of Multi-Modal Transport Inc. (“MMT”) for $3.7 million, in
October 2018 we acquired certain assets of Southwest Freight Distributors, Inc. (“Southwest”) for $16.3 million and in July 2019 we acquired certain assets and liabilities of
O.S.T. for $12.0 million. O.S.T. is a drayage company and provides the Intermodal segment with an expanded footprint on the East Coast, with locations in the Pennsylvania,
Maryland, Virginia, South Carolina and Georgia markets. These transactions were funded using cash flows from operations and provide an opportunity for our Intermodal
segment to expand into additional geographic markets and add volumes to our existing locations. The assets, liabilities, and operating results of these acquisitions have been
included in the Company's consolidated financial statements from the date of acquisition and have been assigned to the Intermodal reportable segment.

Results from Fixed Asset Useful Life and Salvage Value Study

The Company evaluates the reasonableness of the useful lives and salvage values of its assets on an ongoing basis. During the third quarter of 2019, the Company
identified indicators that the useful lives of its owned tractors and trailers extended beyond initial expectations. As a result, management deemed it appropriate to extend the
average useful life of its trailers from seven to ten years and its tractors from five to ten years. In addition, management reduced the salvage value of its tractors from 25% to
10%.  No  changes  were  made  to  trailer  salvage  values.  See  additional  discussion  in  Note  2, Acquisitions,  Goodwill  and  Other  Long-Lived Assets,  to  our  Consolidated
Financial Statements.

These changes in estimates were made to assets currently owned and originally purchased new since assets purchased used were assigned individual useful lives and
salvage values based on their age and condition at purchase. This change in estimate was made on a prospective basis beginning on July 1, 2019. The impact of this study on
the year ended December 31, 2019 was a $2.6 million reduction in depreciation.

In  addition,  during  the  year  ended December 31, 2019,  management  recorded  a  $1.2  million  reserve  against  tractors,  which  reflected  tractors  where  the  expected

carrying value exceeded its fair value during the year. This was recorded in other operating expenses in our Consolidated Statements of Comprehensive Income.

26

    
Table of Contents

Results from Operations

The following table sets forth our consolidated historical financial data for the years ended December 31, 2019 and 2018 (in millions):

Year ended December 31,

2019

2018
(As Adjusted)

Change

Percent Change

Operating revenue:

Expedited Freight
Intermodal
Pool Distribution
Eliminations and other operations

Operating revenue

Operating expenses:
   Purchased transportation
   Salaries, wages, and employee benefits
   Operating leases
   Depreciation and amortization
   Insurance and claims
   Fuel expense
   Other operating expenses

      Total operating expenses

Income (loss) from operations:

Expedited Freight
Intermodal
Pool Distribution
Other operations

Income from operations

Other expense:
   Interest expense

      Total other expense

Income before income taxes
Income taxes

$

988.8   $
217.7  
207.4  
(3.5 )  

931.1   $
201.0  
194.1  
(5.3 )  

1,410.4  

1,320.9  

639.0  
335.2  
82.0  
42.1  
45.5  
24.2  
123.6  

613.6  
300.2  
75.7  
42.2  
35.2  
23.1  
108.8  

1,291.6  

1,198.8  

101.0  
23.7  
7.3  
(13.2 )  

118.8  

(2.7 )  

(2.7 )  

116.1  
29.0  

101.4  
23.3  
5.9  
(8.5 )  

122.1  

(1.8 )  

(1.8 )  

120.3  
28.2  

Net income and comprehensive income

$

87.1   $

92.1   $

57.7  
16.7  
13.3  
1.8  

89.5  

25.4  
35.0  
6.3  
(0.1 )  
10.3  
1.1  
14.8  

92.8  

(0.4 )  
0.4  
1.4  
(4.7 )  

(3.3 )  

(0.9 )  

(0.9 )  

(4.2 )  
0.8  

(5.0 )  

6.2  %
8.3
6.9
(34.0 )

6.8

4.1
11.7
8.3
(0.2 )
29.3
4.8
13.6

7.7

(0.4 )
1.7
23.7
55.3

(2.7 )

50.0

50.0

(3.5 )
2.8

(5.4 )%

Note:  Prior  period  balances  have  been  adjusted  to  conform  with  the  Company's  revised  segment  reporting  classification. See  additional  discussion  above  and  in  Note  10,
Segment Reporting to our Consolidated Financial Statements.

27

 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
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Revenues

During the year ended December 31, 2019, revenue increased 6.8% compared to the year ended December 31, 2018.  The revenue increase was primarily driven by
increased  revenue  from  our  Expedited  Freight  segment  of $57.7 million  driven  by  increased  final  mile  revenue  primarily  from  the  acquisition  of  FSA  in April  2019.  The
Company's other segments also had revenue growth over prior year. Intermodal revenue increased 8.3%, primarily due to the acquisition of OST, and Pool revenue increased
6.9%.

Operating Expenses

Operating  expenses  increased $92.8  million  primarily  driven  by  purchased  transportation  increases  of $25.4  million  and  salaries,  wages  and  employee  benefits
increases of $35.0 million. Company-employed drivers are included in salaries, wages and benefits, while purchased transportation includes owner-operators and third-party
carriers. Purchased transportation increased primarily due to increased volumes, but decreased as a percentage of revenue due to increased utilization of owner-operators and
Company-employed  drivers,  which  are  typically  less  costly  than  third-party  transportation  providers.  Salaries,  wages  and  employee  benefits  increased  primarily  due  to
additional headcount from acquisitions, increased Company-employed driver utilization and increased personnel needs to support the additional volumes.

Operating Income and Segment Operations

Operating income decreased $3.3 million, or 2.7%, from the year ended December 31, 2018 to $118.8 million for the year ended December 31, 2019 primarily driven
by  a $4.7 million increase in loss from operations from Other operations due to a $6.5 million vehicle claims reserve recorded in 2019 for pending vehicular claims. Our
Expedited  Freight  segment  operating  income  decreased $0.4 million due to lower tonnage, higher insurance premiums and a large vehicle claim reserve, mostly offset by
improvements in purchased transportation on increased utilization of owner-operators and Company-employed drivers and contributions from FSA. Our Pool and Intermodal
segment saw slight increases. The results for our three reportable segments are discussed in detail in the following sections.

Interest Expense

Interest expense was $2.7 million for the year ended December 31, 2019 compared to $1.8 million for the same period in 2018. The increase in interest expense was

attributable to additional borrowings on our revolving credit facility.

Income Taxes

The combined federal and state effective tax rate for the year ended December 31, 2019 was 25.0% compared to a rate of 23.4% for the same period in 2018. The
higher effective tax rate for the year ended December 31, 2019 was primarily the result of increased executive compensation in the current year, which was not deductible for
income tax purposes. This was partly offset by a reduction in taxable income resulting from the reinstatement of the Alternative Fuel Credit by the Internal Revenue Service
on December 20, 2019 and the result of increased stock based compensation vesting when compared to the same period in 2018, which was impacted by forfeited performance
shares.

Net Income

As  a  result  of  the  foregoing  factors,  net  income  decreased  by  $5.0 million,  or 5.4%,  to  $87.1 million  for  the  year  ended December  31,  2019  compared  to  $92.1

million for the same period in 2018.

28

 
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Expedited Freight - Year Ended December 31, 2019 compared to Year Ended December 31, 2018

The following table sets forth our historical financial data of the Expedited Freight segment for the years ended December 31, 2019 and 2018 (in millions):

Expedited Freight Segment Information
(In millions)
(Unaudited)

December 31,
2019

Percent of
Revenue

Year ended

December 31,
2018
(As Adjusted)

Percent of
Revenue

Change

Percent
Change

Operating revenue:
Network 1
Truckload
Final Mile
Other

676.9

$
184.7
100.6
26.6

677.4

68.5 % $
18.7
10.2
2.7

186.1
39.4
28.2

72.8 % $
20.0
4.2
3.0

Total operating revenue

988.8

100.0

931.1

100.0

Operating expenses:
Purchased transportation
Salaries, wages and employee benefits
Operating leases
Depreciation and amortization
Insurance and claims
Fuel expense
Other operating expenses

Total operating expenses

Income from operations

$

502.7
200.6
46.7
27.3
23.3
10.2
77.0

887.8

101.0

50.8
20.3
4.7
2.8
2.4
1.0
7.8

89.8

10.2 % $

483.1
182.9
42.0
29.0
18.8
9.5
64.4

829.7

101.4

51.9
19.6
4.5
3.1
2.0
1.0
6.9

89.1

10.9 % $

(0.5 )
(1.4 )
61.2
(1.6 )

57.7

19.6
17.7
4.7
(1.7 )
4.5
0.7
12.6

58.1

(0.4 )

(0.1 )%
(0.8 )
155.3
(5.7 )

6.2

4.1
9.7
11.2
(5.9 )
23.9
7.4
19.6

7.0

(0.4 )%

1 Network revenue is comprised of all revenue, including linehaul, pickup and/or delivery, and fuel surcharge revenue, excluding accessorial, truckload and final mile
revenue

Note:  Prior  period  balances  have  been  adjusted  to  conform  with  the  Company's  revised  segment  reporting  classification. See  additional  discussion  above  and  in  Note  10,
Segment Reporting to our Consolidated Financial Statements.

29

 
 
 
   
 
   
   
   
 
 
   
   
   
   
   
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Business days

Tonnage 1,2
    Total pounds
    Pounds per day

Shipments 1,2
    Total shipments
    Shipments per day

Weight per shipment

Revenue per hundredweight 3
Revenue per hundredweight, ex fuel 3

Revenue per shipment 3
Revenue per shipment, ex fuel 3
Network revenue from door-to-door shipments as a percentage of network revenue 3,4
Network gross margin 5

1 In thousands
2 Excludes accessorial, full truckload and final mile products
3 Includes intercompany revenue between the Network and Truckload revenue streams
4 Door-to-door shipments include all shipments with a pickup and/or delivery
5 Network revenue less network purchased transportation as a percentage of network revenue

30

Expedited Freight Operating Statistics

December 31,
2019

Year ended

December 31,
2018
(As Adjusted)

Percent
Change

255

255

—  %

2,479,291
9,723

2,562,205
10,048

3,990
15.6

621

27.21
22.90

  $
  $

  $
  $

171
144
40.0 %
55.0 %  

4,173
16.4

614

26.15
22.09

163
138
35.3 %
52.0 %  

$
$

$
$

(3.2 )
(3.2 )

(4.4 )
(4.9 )

1.1

4.1
3.7

4.9
4.3
13.3

5.8  %

 
 
   
   
 
 
 
 
 
 
 
 
 
 
   
 
 
   
   
 
 
 
 
   
   
 
   
   
 
 
 
 
 
 
   
   
 
   
   
 
 
 
 
 
 
   
   
 
 
 
 
   
   
 
 
 
 
   
   
 
 
 
 
   
   
 
   
   
   
   
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Revenues

Expedited Freight operating revenue increased $57.7 million,  or 6.2%,  to $988.8 million  for  the  year  ended December 31, 2019  from $931.1 million  for  the  same
period of 2018. The increase was due to increased final mile revenue of $61.2 million, partly offset by decreases in other and truckload revenue. Network revenue also had a
modest decrease compared to the prior year. Final mile revenue increased primarily due to the acquisition of FSA in April 2019. Other revenue, which includes warehousing
and terminal handling, decreased $1.6 million due to the lower linehaul tonnage and shipment counts. Truckload revenue decreased $1.4 million due to a 4.0% decrease in
average revenue per mile, partly offset by a 0.5% increase in overall miles. The decrease in average revenue per mile was primarily driven by rate pressures from both spot
market and contract rate customers.

Network  revenue  decreased $0.5 million  due  to  a 4.4%  decrease  in  shipments  and  a 3.2%  decrease  in  tonnage  partly  offset  by  a 4.1%  increase  in  revenue  per
hundredweight  over  prior  year. The  decrease  in  shipments  and  tonnage  was  due  to  a  decrease  in  legacy  airport-to-airport  shipments.  The  increase  in  revenue  per
hundredweight was due to increased shipment size and revenue per shipment.

Purchased Transportation

Expedited Freight purchased transportation increased by $19.6 million, or 4.1%, to $502.7 million for the year ended December 31, 2019 from $483.1 million for the
year ended December 31, 2018. As a percentage of segment operating revenue, Expedited Freight purchased transportation was 50.8% during the year ended December 31,
2019 compared to 51.9% for the same period of 2018. Expedited Freight purchased transportation includes owner-operators and third-party carriers, while Company-employed
drivers are included in salaries, wages and benefits. Purchased transportation decreased as a percentage of revenue primarily due to a 300 basis point decrease in Network
purchased transportation as a percentage of revenue as linehaul cost per mile decreased on increased utilization of owner-operators and Company-employed drivers over more
costly  third-party  transportation  providers.  This  decrease  was  offset  primarily  by  an  increase  in  final  mile  purchased  transportation  due  to  the  acquisition  of  FSA  and
deteriorating truckload purchased transportation due to the previously mentioned revenue rate pressures.

Salaries, Wages, and Benefits

Expedited Freight salaries, wages and employee benefits increased by $17.7 million, or 9.7%, to $200.6 million for the year ended December 31, 2019 from $182.9
million  in  the  same  period  of 2018.  Salaries,  wages  and  employee  benefits  were 20.3%  of  Expedited  Freight’s  operating  revenue  for  the  year  ended December  31,  2019
compared to 19.6% for the same period of 2018. The increase in total dollars and as a percentage of revenue was primarily due to $14.7 million for additional headcount and
employee wages, of which $12.1 million was due to the acquisition of FSA. An additional $6.2 million increase was due to increased utilization of Company-employed drivers
to fulfill linehaul and local pickup and delivery services. These increases were partly offset by a $3.9 million decrease of employee incentives.

Operating Leases

Expedited Freight operating leases increased $4.7 million, or 11.2%, to $46.7 million for the year ended December 31, 2019 from $42.0 million for the year ended
December  31, 2018.    Operating  leases  were 4.7%  of  Expedited  Freight’s  operating  revenue  for  the  year  ended December  31,  2019  compared  to 4.5%  for  the  year  ended
December 31, 2018.  The increase in cost was primarily due to a $2.8 million increase in facility leases mostly from additional facilities acquired from FSA and a $2.9 million
increase in tractor rentals and leases to correspond with the increase in Company-employed driver usage mentioned above. These increases were partly offset by a $1.1 million
decrease in trailer rentals and leases, as old leases were replaced with purchased trailers.

Depreciation and Amortization

Expedited Freight depreciation and amortization decreased $1.7 million, or 5.9%, to $27.3 million for the year ended December 31, 2019 from $29.0 million for the
year  ended  December  31, 2018.  Depreciation and amortization expense as a percentage of Expedited Freight operating revenue was 2.8% in the year ended December 31,
2019 compared to 3.1% for the year ended December 31, 2018.  The decrease in total dollars was primarily due to a $1.9 million decrease in trailer depreciation for the year
ended December 31, 2019  compared  to  the  same  period  in 2018  primarily  related  to  extending  the  useful  lives  of  its  trailers  from  seven  to  ten  years  as  discussed  above.
Tractor  depreciation  decreased  $0.6  million  for  the  year  ended December 31, 2019  compared  to  the  same  period  in 2018  primarily  due  to  decreasing  the  salvage  value  of
tractors from 25% to 10% as discussed above, partly offset by a decrease in tractor depreciation, as older units were replaced with tractor leases mentioned above. The net
decrease of trailer and tractor depreciation of $2.5 million was partly offset by a $0.8 million of increased amortization of acquired intangibles from FSA.

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Table of Contents

Insurance and Claims

Expedited Freight insurance and claims expense increased $4.5 million, or 23.9%, to $23.3 million for the year ended December 31, 2019 from $18.8 million for the
year ended December 31, 2018.  Insurance and claims as a percentage of Expedited Freight’s operating revenue was 2.4% for the year ended December 31, 2019 compared to
2.0% for the year ended December 31, 2018. The increase was attributable to a $1.0 million vehicle claim reserve recorded in the second quarter of 2019 for pending vehicular
claims  and  a  $1.8  million  increase  in  vehicle  insurance  premiums.  The  increase  was  also  attributable  to  higher  accident  related  vehicle  damage  repairs,  cargo  claims  and
claims related fees. See additional discussion over the consolidated increase in self-insurance reserves related to vehicle claims in the "Other operations" section below.

Fuel Expense

Expedited  Freight  fuel  expense  increased  $0.7  million,  or 7.4%,  to  $10.2  million  for  the  year  ended December  31,  2019  from  $9.5  million  in  the  year  ended
December  31, 2018.  Fuel expense was 1.0%  of  Expedited  Freight’s  operating  revenue  for  the  years  ended December 31, 2019  and 2018.  Expedited  Freight  fuel  expenses
increased due to higher Company-employed driver miles.

Other Operating Expenses

Expedited Freight other operating expenses increased $12.6 million,  or 19.6%, to $77.0 million for the year ended December 31, 2019 from $64.4 million for the
year ended December 31, 2018.  Expedited Freight other operating expenses were 7.8% of operating revenue for the year ended December 31, 2019 compared to 6.9% for the
year ended December 31, 2018.  The increase in total dollars and as a percentage of revenue was primarily attributable to a $2.8 million increase in parts costs for final mile
installations due to the acquisition of FSA and a $1.5 million increase in loss on operating assets due to reserves for and sales of tractors. See additional discussion regarding
the fixed asset useful life study above. The increase was also attributable to a $1.3 million increase in legal and professional fees and $1.2 million in higher travel-related
expenses. Additionally, receivables allowance increased $0.8 million due to the third quarter of 2018 including a recovery of a previously reserved receivable. The remaining
increase was due to increased terminal and office expenses and other over-the-road costs, including tolls.

Income from Operations

Expedited Freight income from operations decreased by $0.4 million, or 0.4%, to $101.0 million for the year ended December 31, 2019 compared to $101.4 million
for  the  year  ended  December  31, 2018.    Expedited  Freight’s  income  from  operations  was 10.2%  of  operating  revenue  for  the  year  ended December 31, 2019  compared  to
10.9%  for  the  year  ended  December  31, 2018.  The  decrease  in  income  from  operations  was  due  to  lower  tonnage,  higher  insurance  premiums  and  a  large  vehicle  claim
reserve, mostly offset by improvements in Network gross margin on increased utilization of owner-operators and Company-employed drivers and contributions from FSA.

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Table of Contents

Intermodal - Year Ended December 31, 2019 compared to Year Ended December 31, 2018

The following table sets forth our historical financial data of the Intermodal segment for the years ended December 31, 2019 and 2018 (in millions):

Intermodal Segment Information
(In millions)
(Unaudited)

Operating revenue

$

217.7  

100.0%   $

201.0  

100.0%   $

16.7  

8.3 %

December 31,
2019

Percent of
Revenue

December 31,
2018

Percent of
Revenue

  Change

Percent
Change

Year ended

Operating expenses:
Purchased transportation
Salaries, wages and employee benefits
Operating leases
Depreciation and amortization
Insurance and claims
Fuel expense
Other operating expenses

Total operating expenses

Income from operations

$

76.9  
52.9  
16.4  
8.9  
6.7  
7.6  
24.6  

194.0  

23.7  

35.3
24.3
7.5
4.1
3.1
3.5
11.3

89.1

10.9 %   $

77.1  
43.9  
15.9  
6.3  
5.8  
6.6  
22.1  

177.7  

23.3  

38.4
21.8
7.9
3.1
2.9
3.3
11.0

88.4

11.6 %   $

(0.2 )  
9.0  
0.5  
2.6  
0.9  
1.0  
2.5  

16.3  

0.4  

(0.3 )
20.5
3.1
41.3
15.5
15.2
11.3

9.2

1.7 %

Intermodal Operating Statistics

December 31,
2019

Year ended

December 31,
2018

Percent
Change

Drayage shipments
Drayage revenue per shipment
Number of locations

$

313,817  

599   $
21  

305,239  
567  
20  

2.8 %
5.6
5.0 %

33

 
 
   
   
   
   
   
 
 
 
 
 
   
 
 
 
 
 
 
 
 
   
   
   
   
   
 
   
   
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
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Revenues

Intermodal operating revenue increased $16.7 million, or 8.3%, to $217.7 million for the year ended December 31, 2019 from $201.0 million for the same period in
2018. The increase was primarily attributable to the increase in drayage shipments from the acquisition of O.S.T. that occurred in July 2019 and the acquisition of Southwest
that  occurred  in  November  2018.  The  increase  was  also  attributable  to  revenue  rate  increases  and  fuel  surcharge  revenue  on  higher  drayage  shipments  and  higher  fuel
surcharge rates.

Purchased Transportation

Intermodal purchased transportation decreased $0.2 million, or 0.3%, to $76.9 million for the year ended December 31, 2019 from $77.1 million for the same period
in 2018.  Intermodal purchased transportation as a percentage of revenue was 35.3% for the year ended December 31, 2019 compared to 38.4% for the year ended December
31, 2018.    Intermodal  purchased  transportation  includes  owner-operators  and  third-party  carriers,  while  Company-employed  drivers  are  included  in  salaries,  wages  and
benefits. The decrease in Intermodal purchased transportation as a percentage of revenue was attributable to increased utilization of Company-employed drivers compared to
the same period in 2018 and operating efficiencies.

Salaries, Wages, and Benefits

Intermodal  salaries,  wages  and  employee  benefits  increased  $9.0 million,  or 20.5%,  to  $52.9 million  for  the  year  ended December  31,  2019  compared  to  $43.9
million  for  the  year  ended  December  31, 2018.    As  a  percentage  of  Intermodal  operating  revenue,  salaries,  wages  and  benefits  increased  to 24.3%  for  the  year  ended
December 31, 2019 compared to 21.8% for the same period in 2018. The 2.5% increase in salaries, wages and employee benefits as a percentage of revenue was attributable to
a 1.3% increase from utilization of Company-employed drivers and a 1.3% increase from higher administrative salaries, wages and benefits as a percentage of revenue. The
increase as a percentage of revenue was also attributable to a 0.4% increase in group health insurance and workers compensation as a percentage of revenue. These increases
were  partly  offset  by  a  0.3%  decrease  as  a  percentage  of  revenue  in  incentive  and  share  based  compensation  to  employees  and  a  0.2%  improvement  in  dock  pay  as  a
percentage of revenue. The increase in administrative salaries, wages and benefits as a percentage of revenue was due to additional headcount from the acquisitions of O.S.T.,
Southwest and MMT.

Operating Leases

Intermodal  operating  leases  increased  $0.5 million,  or 3.1%  to  $16.4 million  for  the  year  ended December  31,  2019  from  $15.9  million  for  the  same  period  in
2018.  Operating leases were 7.5% of Intermodal operating revenue for the year ended December 31, 2019 compared to 7.9% in the same period of 2018.  The decrease as a
percentage of revenue was attributable to a 0.7% decrease in trailer rental charges as a percentage of revenue. This decrease as a percentage of revenue was partly offset by
increases in facility rent from acquired companies and tractor rentals and leases to correspond with the increase in Company-employed driver usage mentioned above.

Depreciation and Amortization

Intermodal depreciation and amortization increased $2.6 million,  or 41.3%, to $8.9 million  for  the  year  ended December 31, 2019 from $6.3 million  for  the  same
period in 2018. Depreciation and amortization expense as a percentage of Intermodal operating revenue was 4.1% for the year ended December 31, 2019 compared to 3.1% for
the  same  period  of 2018.  The  increase  was  due  to  $1.2  million  increase  in  amortization  of  acquired  intangibles.  The  increase  in  depreciation  and  amortization  was  also
attributable to a $1.4 million increase in depreciation of equipment partly due to the equipment acquired from O.S.T..

Insurance and Claims

Intermodal insurance and claims expense increased $0.9 million,  or 15.5%, to $6.7 million  for  the  year  ended December  31,  2019  from  $5.8 million  for  the  year
ended December 31, 2018.   Intermodal insurance and claims were 3.1% of operating revenue for the year ended December 31, 2019 compared to 2.9% for the same period in
2018. The increase in Intermodal insurance and claims was primarily attributable to an increase in vehicle insurance premiums. See additional discussion over the consolidated
increase in self-insurance reserves related to vehicle claims in the "Other operations" section below.

Fuel Expense

Intermodal fuel expense increased $1.0 million, or 15.2%, to $7.6 million for the year ended December 31, 2019 from $6.6 million in the same period of 2018.  Fuel

expenses were 3.5% of Intermodal operating revenue for the year ended December 31,

34

Table of Contents

2019 compared to 3.3% in the same period of 2018.  Intermodal fuel expenses increased due to increased Company-employed driver usage mentioned above.

Other Operating Expenses

Intermodal other operating expenses increased $2.5 million,  or 11.3%, to $24.6 million  for  the  year  ended December 31, 2019  compared  to  $22.1 million  for  the
same period of 2018.  Intermodal other operating expenses as a percentage of revenue for the year ended December 31, 2019  were 11.3%  compared  to 11.0% for the same
period of 2018. The increase in Intermodal other operating expense was due mostly to a $1.0 million increase in container related rental and storage charges and a $0.6 million
increase  in  acquisition  related  legal  and  professional  fees.  The  increase  was  also  due  to 2018  including  a  $0.5  million  reduction  in  the  earn-out  liability  for  the Atlantic
acquisition. The remaining increase was due to increased terminal and office expenses and other over-the-road costs, including tolls.

Income from Operations

Intermodal’s income from operations increased by $0.4 million, or 1.7%, to $23.7 million for the year ended December 31, 2019  compared  to $23.3 million for the
same period in 2018.  Income from operations as a percentage of Intermodal operating revenue was 10.9% for the year ended December 31, 2019  compared  to 11.6% in the
same period of 2018.  The increase in operating income in total dollars was primarily attributable to the acquisitions of O.S.T., Southwest and MMT. These increases were
partly  offset  by  higher  amortization  and  professional  fees  related  to  acquisitions  and  the  prior  period  including  a  $0.5  million  benefit  from  the  reduction  of  an  earn-out
liability, which led to the deterioration in income from operations as a percentage of revenue.

35

Table of Contents

Pool Distribution - Year Ended December 31, 2019 compared to Year Ended December 31, 2018

The following table sets forth our historical financial data of the Pool Distribution segment for the years ended December 31, 2019 and 2018 (in millions):

Pool Distribution Segment Information
(In millions)
(Unaudited)

Operating revenue

$

207.4  

100.0%   $

194.1  

100.0%   $

13.3  

6.9 %

December 31,
2019

Percent of
Revenue

December 31,
2018

Percent of
Revenue

Change

Percent
Change

Year ended

Operating expenses:
Purchased transportation
Salaries, wages and employee benefits
Operating leases
Depreciation and amortization
Insurance and claims
Fuel expense
Other operating expenses

Total operating expenses

Income from operations

$

61.7  
78.7  
19.0  
5.9  
6.2  
6.5  
22.1  

200.1  

7.3  

29.7
37.9
9.2
2.8
3.0
3.1
10.7

96.5

3.5%   $

57.4  
71.3  
17.6  
6.9  
4.6  
7.0  
23.4  

188.2  

5.9  

29.6
36.7
9.1
3.6
2.4
3.6
12.1

97.0

3.0%   $

4.3  
7.4  
1.4  
(1.0 )  
1.6  
(0.5 )  
(1.3 )  

11.9  

1.4  

7.5
10.4
8.0
(14.5)
34.8
(7.1 )
(5.6 )

6.3

23.7  %

Pool Distribution Operating Statistics

December 31,
2019

Year ended

December 31,
2018

Percent
Change

$

104,602  

1.98   $
30  

92,976  
2.09  
28  

12.5  %
(5.3 )
7.1

36

Cartons 1
Revenue per carton
Terminals

1 In thousands

 
 
   
   
   
   
   
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
   
   
   
   
 
   
   
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
   
   
 
   
   
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Revenues

Pool  operating  revenue  increased  $13.3  million,  or 6.9%,  to  $207.4  million  for  the  year  ended December  31,  2019  from  $194.1  million  for  the  year  ended
December  31, 2018.  The increase was due to increased volumes from previously existing customers, new business and rate increases partly offset by a lower revenue per
carton due to a change in customer mix. The increased volumes from previously existing and new customers was attributable in part to competitors exiting the market.

Purchased Transportation

Pool  purchased  transportation  increased  $4.3  million,  or 7.5%,  to  $61.7  million  for  the  year  ended December  31,  2019  from  $57.4  million  for  the  year  ended
December 31, 2018.  Pool purchased transportation as a percentage of revenue was 29.7% for the year ended December 31, 2019 compared to 29.6% for the same period in
2018.  Pool purchased transportation includes owner-operators and third-party carriers, while Company-employed drivers are included in salaries, wages and benefits. The
increase in Pool purchased transportation was attributable to increased rates charged by and increased utilization of, third-party carriers to cover the increases in revenue.

Salaries, Wages, and Benefits

Pool salaries, wages and employee benefits increased $7.4 million, or 10.4%, to $78.7 million for the year ended December 31, 2019 from $71.3 million for the year
ended December 31, 2018.  As a percentage of Pool operating revenue, salaries, wages and benefits were 37.9% for the year ended December 31, 2019 compared to 36.7% for
the  same  period  in 2018.  The  increase  was  due  to  higher  dock  and  driver  pay  and  office  and  administrative  pay. Dock  pay  increased  due  to  increased  dedicated  revenue
volumes, which required the use of more costly contract labor. Office and administrative pay increased due to additional staffing required to service business in new locations,
including  agent  stations  that  were  converted  to  Company-operated  stations.  Driver  pay  increased  due  to  utilization  of  Company-employed  drivers  to  fulfill  the  revenue
increases.

Operating Leases

Pool operating leases increased $1.4 million, or 8.0%, to $19.0 million for the year ended December 31, 2019 from $17.6 million for the year ended December 31,
2018.  Operating leases were 9.2% of Pool operating revenue for the year ended December 31, 2019  compared  to 9.1%  for  the  year  ended  December  31, 2018.    Operating
leases increased due to increases in tractor leases for the additional revenue discussed above and the use of leased tractors to replace old purchased equipment. The increase
was also due to increased facility rent due to terminal expansions and new terminals to handle increased revenue described above. The increases in facility rent were mostly
offset by 2018 including a $1.0 million charge to vacate a facility.

Depreciation and Amortization

Pool depreciation and amortization decreased $1.0 million, or 14.5%, to $5.9 million for the year ended December 31, 2019 compared to $6.9 million for the same
period in 2018.  Depreciation and amortization expense as a percentage of Pool operating revenue was 2.8% for the year ended December 31, 2019 compared to 3.6% for the
year ended December 31, 2018.  Trailer depreciation decreased $0.5 million compared to the same period in 2018 primarily due to extending the useful life of trailers from
seven to ten years as discussed above. Tractor depreciation decreased $0.5 million as older units were replaced with tractor leases mentioned above partly offset by additional
depreciation recognized during 2019 following the useful life study reduced the salvage value of tractors from 25% to 10% as discussed above.

Insurance and Claims

Pool  insurance  and  claims  increased  $1.6  million,  or 34.8%,  to  $6.2  million  for  the  year  ended December  31,  2019  from  $4.6  million  for  the  year  ended
December  31, 2018. As  a  percentage  of  operating  revenue,  insurance  and  claims  was 3.0%  for  the  year  ended December  31,  2019  compared  to 2.4%  for  the  year  ended
December 31, 2018. The increase in total dollars and as a percentage of revenue was primarily due to increased vehicle insurance premiums and the prior period including a
$0.5 million reimbursement for claims related legal fees. See additional discussion over the consolidated increase in self-insurance reserves related to vehicle claims in the
"Other operations" section below.

Fuel Expense

Pool  fuel  expense  decreased  $0.5 million,  or 7.1%,  to  $6.5  million  for  the  year  ended December  31,  2019  from  $7.0  million  for  the  year  ended  December  31,

2018.  Fuel expenses were 3.1% of Pool operating revenue during the year ended December 31,

37

Table of Contents

2019 compared to 3.6% for the year ended December 31, 2018.  Pool fuel expenses decreased due to lower year-over-year fuel prices, partly offset by increased utilization of
Company-employed drivers.

Other Operating Expenses

Pool other operating expenses decreased $1.3 million, or 5.6%, to $22.1 million for the year ended December 31, 2019 compared to $23.4 million for the year ended
December  31, 2018.    Pool  other  operating  expenses  were 10.7%  of  operating  revenue  for  the  year  ended December  31,  2019  compared  to 12.1%  for  the  year  ended
December  31, 2018.  Other  operating  expenses  included  equipment  maintenance,  terminal  and  office  expenses,  professional  fees  and  other  over-the-road  costs.    As  a
percentage of revenue, the decrease was primarily attributable to a $2.0 million decrease in agent station handling costs due to the conversion of agent stations to Company-
operated stations and lower revenue volumes from the remaining agent stations. This decrease was partly offset by increases in terminal and office expenses related to the new
terminal locations.

Income from Operations

Pool  income  from  operations  increased  by  $1.4 million,  or 23.7%  to  $7.3  million  for  the  year  ended December  31,  2019  from  $5.9  million  for  the  year  ended
December 31, 2018.  Pool income from operations was 3.5% of operating revenue for the year ended December 31, 2019 compared to 3.0% of operating revenue for the year
ended December 31, 2018.  The improvement in Pool operating income in total dollars and as a percentage of revenue was due to increased revenue from new location wins,
which included additional volumes from existing customers and new business wins and revenue rate increases. Pool's operating income also improved due to a $1.0 million
charge to vacate a facility during 2018.

38

Table of Contents

Other operations - Year Ended December 31, 2019 compared to Year Ended December 31, 2018

Other  operating  activity  declined  from  an $8.5 million  operating  loss  during  the  year  ended December 31, 2018  to  a $13.2 million  operating  loss  during  the  year
ended December 31, 2019. The year ended December 31, 2019 included $6.5 million in vehicular reserves for unfavorable development of second quarter 2019 claims and
increases to our loss development factors for vehicle and workers' compensation claims of $2.8 million and $0.3 million, respectively. The loss was also attributed to $3.6
million in costs related to the CEO transition.

The $8.5 million operating loss included in other operations and corporate activities for the year ended December 31, 2018 included a $6.0 million increase in self-
insurance reserves related to existing vehicular claims and $0.8 million in self- insurance reserves resulting from workers' compensation claims. The loss was also attributable
to $1.1 million in costs related to the CEO transition, comprised of recruiting fees and retention share awards.

39

Table of Contents

Results of Operations

The following table sets forth our historical financial data for the years ended December 31, 2018 and 2017 (in millions):

Year ended December 31,

2018
(As Adjusted)

2017
(As Adjusted)

Change

Percent Change

Operating revenue:

Expedited Freight
Intermodal
Pool Distribution
Eliminations and other operations

Operating revenue

Operating expenses:
   Purchased transportation
   Salaries, wages, and employee benefits
   Operating leases
   Depreciation and amortization
   Insurance and claims
   Fuel expense
   Other operating expenses

      Total operating expenses

Income (loss) from operations:

Expedited Freight
Intermodal
Pool Distribution
Other operations

Income from operations

Other expense:
   Interest expense

      Total other expense

Income before income taxes
Income taxes

$

931.1   $
201.0  
194.1  
(5.3 )  

850.4   $
154.7  
168.5  
(4.3 )  

1,320.9  

1,169.3  

613.6  
300.2  
75.7  
42.2  
35.2  
23.1  
108.8  

545.1  
265.8  
63.8  
41.1  
29.6  
16.5  
98.6  

1,198.8  

1,060.5  

101.4  
23.3  
5.9  
(8.5 )  

122.1  

(1.8 )  

(1.8 )  

120.3  
28.2  

91.2  
13.0  
6.4  
(1.8 )  

108.8  

(1.2 )  

(1.2 )  

107.6  
20.3  

Net income and comprehensive income

$

92.1   $

87.3   $

80.7  
46.3  
25.6  
(1.0 )  

151.6  

68.5  
34.4  
11.9  
1.1  
5.6  
6.6  
10.2  

138.3  

10.2  
10.3  
(0.5 )  
(6.7 )  

13.3  

(0.6 )  

(0.6 )  

12.7  
7.9  

4.8  

9.5  %

29.9
15.2
23.3

13.0

12.6
12.9
18.7
2.7
18.9
40.0
10.3

13.0

11.2
79.2
(7.8 )
372.2

12.2

50.0

50.0

11.8
38.9

5.5  %

Note:  Prior  period  balances  have  been  adjusted  to  conform  with  the  Company's  revised  segment  reporting  classification. See  additional  discussion  above  and  in  Note  10,
Segment Reporting to our Consolidated Financial Statements.

40

 
 
 
 
 
 
 
   
   
 
   
   
   
 
   
   
   
 
   
   
   
 
   
   
   
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Revenues

During the year ended December 31, 2018, revenue increased 13.0% compared to the year ended December 31, 2017. The revenue increase was primarily driven by
increased  revenue  from  our  Expedited  Freight  segment  of $80.7 million  driven  by  increased  network  revenue  and  other  terminal  based  revenue  over  the  prior  year. The
company's other segments also had revenue growth over prior year.

Operating Expenses

Operating  expenses  increased $138.3 million  primarily  driven  by  purchased  transportation  increases  of $68.5 million  and  salaries,  wages  and  employee  benefits
increases of $34.4 million. Company-employed drivers are included in salaries, wages and benefits, while purchased transportation includes owner-operators and third-party
carriers. Purchased transportation increased primarily due to increased volumes, increased utilization of third-party transportation providers, which are typically more costly
than  owner-operators  and  rate  increases  to  owner-operators.  Salaries,  wages  and  employee  benefits  increased  primarily  due  to  increased  personnel  needs  to  support  the
additional volumes.

Operating Income and Segment Operations

Operating income increased $13.3 million,  or 12.2%,  from  the  year  ended December 31, 2017 to $122.1 million  for  the  year  ended December  31,  2018  primarily
driven by a $10.2 million increase from our Expedited Freight segment and a $10.3 million increase from our Intermodal segment, offset by a $6.7 million decrease in other
operations. The increase in Expedited Freight was primarily due to increased revenue due to higher shipments, tonnage and fuel surcharge revenue. The increase in Intermodal
was  primarily  due  to  increased  high-margin  storage  and  fuel  revenues  and  a  full  year  of  its Atlantic  acquisition.  Other  operations  decreased  primarily  due  to  increased
insurance reserves and CEO transition costs. The results for our three reportable segments are discussed in detail in the following sections.

Interest Expense

Interest expense was $1.8 million for the year ended December 31, 2018 compared to $1.2 million for the same period in 2017. The increase in interest expense was

attributable to additional borrowings on our revolving credit facility.

Income Taxes

The combined federal and state effective tax rate for the year ended December 31, 2018 was 23.4% compared to a rate of 18.9% for the same period in 2017.  The
effective tax rate for 2018 is primarily the result of the enactment of the Tax Cuts and Jobs Act, which lowered the statutory federal income tax rate to 21.0% from 35.0%. The
lower effective tax rate for 2017 is the result of the impact of lowering the value of our net deferred tax liabilities as of December 31, 2017 following the enactment of the Tax
Cuts and Jobs Act.

Net Income

As a result of the foregoing factors, net income increased by $4.8 million, or 5.5%, to $92.1 million for the year ended December 31, 2018 compared to $87.3 million

for the same period in 2017.

41

 
Table of Contents

Expedited Freight - Year Ended December 31, 2018 compared to Year Ended December 31, 2017

The following table sets forth our historical financial data of the Expedited Freight segment for the years ended December 31, 2018 and 2017 (in millions):

Expedited Freight Segment Information
(In millions)
(Unaudited)

December 31,
2018
(As Adjusted)

Percent of
Revenue

Year ended

December 31,
2017
(As Adjusted)

Percent of
Revenue

Change

Percent
Change

Operating revenue:
Network 1
Truckload
Final Mile
Other

677.4

$
186.1
39.4
28.2

603.6

72.8 % $
20.0
4.2
3.0

195.3
27.8
23.7

71.0 % $
23.0
3.3
2.8

Total operating revenue

931.1

100.0

850.4

100.0

Operating expenses:
Purchased transportation
Salaries, wages and employee benefits
Operating leases
Depreciation and amortization
Insurance and claims
Fuel expense
Other operating expenses

Total operating expenses

Income from operations

$

483.1  
182.9  
42.0  
29.0  
18.8  
9.5  
64.4  

829.7  

101.4  

51.9
19.6
4.5
3.1
2.0
1.0
6.9

89.1

10.9 %   $

436.7  
166.9  
37.6  
28.4  
20.8  
7.1  
61.7  

759.2  

91.2  

51.4
19.6
4.4
3.3
2.4
0.8
7.3

89.3

10.7 %   $

73.8
(9.2 )
11.6
4.5

80.7

46.4  
16.0  
4.4  
0.6  
(2.0 )  
2.4  
2.7  

70.5  

10.2  

12.2  %
(4.7 )
41.7
19.0

9.5

10.6
9.6
11.7
2.1
(9.6 )
33.8
4.4

9.3

11.2  %

1 Network revenue is comprised of all revenue, including linehaul, pickup and/or delivery, and fuel surcharge revenue, excluding accessorial, truckload and final mile
revenue

Note:  Prior  period  balances  have  been  adjusted  to  conform  with  the  Company's  revised  segment  reporting  classification. See  additional  discussion  above  and  in  Note  10,
Segment Reporting to our Consolidated Financial Statements.

42

 
 
   
   
   
   
   
 
 
 
 
 
   
 
 
 
 
 
 
 
 
   
 
   
   
   
 
 
   
   
   
   
   
 
   
   
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
   
   
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Business days

Tonnage 1,2
    Total pounds
    Pounds per day

Shipments 1,2
    Total shipments
    Shipments per day

Weight per shipment

Revenue per hundredweight 3
Revenue per hundredweight, ex fuel 3

Revenue per shipment 3
Revenue per shipment, ex fuel 3
Network revenue from door-to-door shipments as a percentage of network revenue 3,4
Network gross margin 5

1 In thousands
2 Excludes accessorial, full truckload and final mile products
3 Includes intercompany revenue between the Network and Truckload revenue streams
4 Door-to-door shipments include all shipments with a pickup and/or delivery
5 Network revenue less network purchased transportation as a percentage of network revenue

43

Expedited Freight Operating Statistics

December 31,
2018
(As Adjusted)

Year ended

December 31,
2017
(As Adjusted)

Percent
Change

255

254

0.4  %

2,562,205
10,048

2,478,059
9,756

4,173
16.4

614

26.15
22.09

  $
  $

  $
  $

163
138
35.3 %
52.0 %  

4,048
15.9

612

23.91
21.30

146
130
34.9 %
54.5 %  

$
$

$
$

3.4
3.0

3.1
3.1

0.3

9.4
3.7

11.6

6.2  %
1.1
(4.6 )

 
 
   
   
 
 
 
 
 
 
 
 
 
   
 
 
   
   
 
 
 
 
   
   
 
   
   
 
 
 
 
 
 
   
   
 
   
   
 
 
 
 
 
 
   
   
 
 
 
 
   
   
 
 
 
 
   
   
 
 
 
 
   
   
 
   
   
   
   
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Revenues

Expedited Freight operating revenue increased $80.7 million,  or 9.5% ,  to $931.1 million for the year ended December 31, 2018  from $850.4 million for the same
period of 2017. This increase was due to increased network revenue, final mile revenue and other terminal based revenue over the prior year, partially offset by a decrease in
truckload  revenue. Network  revenue  increased $73.8  million  due  to  a 3.1%  increase  in  shipments,  a 3.4%  increase  in  tonnage  and  a 9.4%  increase  in  revenue  per
hundredweight over prior year. The increase in tonnage was due to an increase in class-rated shipments and the increase in revenue per hundredweight was due to increased
fuel prices, shipment size and revenue per shipment.

Final mile revenue increased $11.6 million primarily due to new business wins in the final mile service offering. Other revenue, which includes terminal handling
and  warehousing,  increased $4.5 million.  Truckload  revenue  decreased $9.2 million  due  to  deliberate  shedding  of  lower  margin  business  as  well  as  reduced  fleet  capacity
versus the prior year period.

Purchased Transportation

Expedited Freight purchased transportation increased by $46.4 million, or 10.6%, to $483.1 million for the year ended December 31, 2018 from $436.7 million for
the  year  ended  December  31, 2017.  As  a  percentage  of  segment  operating  revenue,  Expedited  Freight  purchased  transportation  was 51.9%  during  the  year  ended
December  31,  2018  compared  to 51.4%  for  the  same  period  of 2017.  Expedited  Freight  purchased  transportation  includes  owner-operators  and  third-party  carriers,  while
Company-employed drivers are included in salaries, wages and benefits. The increase as a percentage of revenue was mostly due to an increase in our cost per mile as a result
of increased utilization of third-party transportation providers, which are typically more costly than owner-operators, and rate increases to owner-operators.

Salaries, Wages, and Benefits

Expedited Freight salaries, wages and employee benefits increased by $16.0 million, or 9.6%, to $182.9 million for the year ended December 31, 2018 from $166.9
million in the same period of 2017. Salaries, wages and employee benefits were 19.6% of Expedited Freight’s operating revenue for the years ended December 31, 2018 and
2017.  Health  insurance  costs  decreased  0.4%  as  a  percentage  of  revenue,  however,  was  offset  by  increased  driver  and  dock  pay.  Driver  pay  increased  due  to  increased
utilization of Company-employed drivers for transportation services and dock pay increased due to the higher tonnage volumes mentioned above.

Operating Leases

Expedited Freight operating leases increased $4.4 million, or 11.7%, to $42.0 million for the year ended December 31, 2018  from $37.6 million for the year ended
December  31, 2017.    Operating  leases  were 4.5%  of  Expedited  Freight’s  operating  revenue  for  the  year  ended December  31,  2018  compared  to 4.4%  for  the  year  ended
December 31, 2017.  The increase in cost is due to a $3.9 million increase in tractor rentals and leases and $2.3 million of additional facility lease expenses partly offset by a
$1.8 million decrease in trailer leases and equipment rentals. Tractor leases increased due to the increased usage of Company-employed drivers mentioned above and facility
leases increased due to the expansion of certain facilities. Trailer leases and equipment rentals decreased due to prior year rentals and leases that were replaced with purchased
units.

Depreciation and Amortization

Expedited Freight depreciation and amortization increased $0.6 million, or 2.1%, to $29.0 million for the year ended December 31, 2018 from $28.4 million for the
year  ended  December  31, 2017.  Depreciation and amortization expense as a percentage of Expedited Freight operating revenue was 3.1% in the year ended December 31,
2018 compared to 3.3% for the year ended December 31, 2017.   The decrease as a percentage of revenue was due to lower amortization expenses partly offset by the purchase
of new trailers during 2018. The lower amortization expense was due to the completion of the useful life for an acquired customer relationship.

Insurance and Claims

Expedited Freight insurance and claims expense decreased $2.0 million, or 9.6%, to $18.8 million for the year ended December 31, 2018 from $20.8 million for the
year ended December 31, 2017.  Insurance and claims as a percentage of Expedited Freight’s operating revenue was 2.0% for the year ended December 31, 2018 compared to
2.4%  for  the  year  ended  December  31, 2017.    The  decrease  as  a  percentage  of  revenue  was  attributable  to  lower  vehicle  liability  claims  and  insurance  premiums. At  a
consolidated level, vehicle claims reserves increased; see discussion in the "Other operations" section below.

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Fuel Expense

Expedited  Freight  fuel  expense  increased  $2.4  million,  or 33.8%,  to  $9.5  million  for  the  year  ended December  31,  2018  from  $7.1  million  in  the  year  ended
December  31, 2017.    Fuel  expense  was 1.0%  of  Expedited  Freight’s  operating  revenue  for  the  year  ended December  31,  2018  compared  to 0.8%  for  the  year  ended
December 31, 2017. Expedited Freight fuel expenses increased due to higher year-over-year fuel prices and increased Company-employed driver miles.

Other Operating Expenses

Expedited Freight other operating expenses increased $2.7 million, or 4.4%, to $64.4 million for the year ended December 31, 2018 from $61.7 million for the year
ended December 31, 2017.  Expedited Freight other operating expenses were 6.9% of operating revenue for the year ended December 31, 2018 compared to 7.3% for the year
ended  December  31, 2017.    Other  operating  expenses  included  equipment  maintenance,  terminal  and  office  expenses,  professional  fees,  and  other  costs  of  transiting  our
network. The decrease as percentage of revenue was primarily the result of lower owner-operator costs, such as tolls, and lower maintenance due to the increased utilization of
brokered transportation mentioned above. Additional decrease as a percentage of revenue was due to the year ended December 31, 2018 including the recovery of previously
reserved receivables, while the same period of 2017 included an increase in receivables allowance.

Income from Operations

Expedited Freight income from operations increased by $10.2 million, or 11.2%, to $101.4 million for the year ended December 31, 2018 compared to $91.2 million
for the year ended December 31, 2017.   Expedited Freight’s income from operations was 10.9% of operating revenue for the year ended December 31, 2018  compared  to
10.7% for the year ended December 31, 2017. The increase in income from operations was due to increases in revenue due to higher shipments, tonnage and fuel surcharge
revenue as well as the deliberate shedding of lower margin truckload business. These improvements were mostly offset by increased utilization of third-party transportation
providers.

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Table of Contents

Intermodal - Year Ended December 31, 2018 compared to Year Ended December 31, 2017

The following table sets forth our historical financial data of the Intermodal segment for the years ended December 31, 2018 and 2017 (in millions):

Intermodal Segment Information
(In millions)
(Unaudited)

Operating revenue

$

201.0  

100.0%   $

154.7  

100.0%   $

46.3  

29.9 %

December 31,
2018

Percent of
Revenue

December 31,
2017

Percent of
Revenue

Change

Percent
Change

Year ended

Operating expenses:
Purchased transportation
Salaries, wages and employee benefits
Operating leases
Depreciation and amortization
Insurance and claims
Fuel expense
Other operating expenses

Total operating expenses

Income from operations

$

77.1  
43.9  
15.9  
6.3  
5.8  
6.6  
22.1  

177.7  

23.3  

38.4
21.8
7.9
3.1
2.9
3.3
11.0

88.4

11.6 %   $

63.6  
34.0  
13.5  
5.8  
4.2  
3.9  
16.7  

141.7  

13.0  

41.1
22.0
8.7
3.8
2.7
2.5
10.8

91.6

8.4%   $

13.5  
9.9  
2.4  
0.5  
1.6  
2.7  
5.4  

36.0  

10.3  

21.2
29.1
17.8
8.6
38.1
69.2
32.3

25.4

79.2 %

Intermodal Operating Statistics

December 31,
2018

Year ended

December 31,
2017

Percent
Change

Drayage shipments
Drayage revenue per Shipment
Number of Locations

$

305,239  

567   $
20  

233,093  
554  
19  

31.0 %
2.3
5.3 %

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Revenues

Intermodal operating revenue increased $46.3 million, or 29.9%, to $201.0 million for the year ended December 31, 2018 from $154.7 million for the same period in
2017. The increases in operating revenue were primarily attributable to a full year of revenue from Atlantic, which was acquired in May 2017, the impact of increased fuel
surcharges and increased rental and storage revenues.

Purchased Transportation

Intermodal  purchased  transportation  increased $13.5 million,  or 21.2%,  to $77.1 million  for  the  year  ended December  31,  2018  from $63.6  million  for  the  same
period  in 2017.    Intermodal  purchased  transportation  as  a  percentage  of  revenue  was 38.4%  for  the  year  ended December 31, 2018  compared  to 41.1%  for  the  year  ended
December 31, 2017.  Intermodal purchased transportation includes owner-operators and third-party carriers, while Company-employed drivers are included in salaries, wages
and benefits. The decrease in Intermodal purchased transportation as a percentage of revenue was attributable to a change in revenue mix, as Intermodal had higher increases
to revenue lines that did not require the use of purchased transportation. This was partly offset by a higher utilization of owner-operators as opposed to Company-employed
drivers during 2018 compared to the same period of 2017, as Atlantic utilized more owner-operators than Company-employed drivers.

Salaries, Wages, and Benefits

Intermodal  salaries,  wages  and  employee  benefits  increased $9.9 million,  or 29.1%,  to $43.9  million  for  the  year  ended December  31,  2018  compared  to $34.0
million  for  the  year  ended  December  31, 2017.    As  a  percentage  of  Intermodal  operating  revenue,  salaries,  wages  and  benefits  decreased  to 21.8%  for  the  year  ended
December 31, 2018 compared to 22.0% for the same period in 2017. The improvement in salaries, wages and employee benefits as a percentage of revenue was attributable to
lower workers' compensation and health insurance costs as a percentage of revenue partly offset by higher employee incentives and share-based compensation.

Operating Leases

Intermodal  operating  leases  increased $2.4 million,  or 17.8%  to $15.9 million  for  the  year  ended December  31,  2018  from $13.5  million  for  the  same  period  in
2017.  Operating leases were 7.9% of Intermodal operating revenue for the year ended December 31, 2018  compared  to 8.7% in the same period of 2017.  Operating leases
decreased as a percentage of revenue since revenue that does not require trailer rentals increased at a faster pace than those that required trailer rental charges. The decrease as
a percentage of revenue is also attributable to utilization of owned equipment acquired from Atlantic and the increase in revenue out-pacing the increase in facility rents.

Depreciation and Amortization

Intermodal  depreciation  and  amortization  increased $0.5 million,  or 8.6%,  to $6.3 million  for  the  year  ended December  31,  2018  from $5.8 million  for  the  same
period in 2017. Depreciation and amortization expense as a percentage of Intermodal operating revenue was 3.1% for the year ended December 31, 2018 compared to 3.8% for
the  same  period  of 2017.  The  increase  in  depreciation  and  amortization  is  due  the  amortization  of  intangible  assets  acquired  during  2017  and  2018.  Depreciation  and
amortization decreased as a percentage of revenue since revenue that does not require equipment increased at a faster pace than those that required equipment.

Insurance and Claims

Intermodal  insurance  and  claims  expense  increased $1.6 million,  or 38.1%,  to $5.8 million  for  the  year  ended December  31,  2018  from $4.2 million  for  the  year
ended December 31, 2017.   Intermodal insurance and claims were 2.9% of operating revenue for the year ended December 31, 2018 compared to 2.7% for the same period in
2017. The increase in Intermodal insurance and claims was attributable to higher insurance premiums for the additional volumes and higher claims reserves. See additional
discussion over the consolidated increase in self-insurance reserves related to vehicle claims in the "Other operations" section below.

Fuel Expense

Intermodal fuel expense increased $2.7 million, or 69.2%, to $6.6 million for the year ended December 31, 2018 from $3.9 million in the same period of 2017.  Fuel
expenses were 3.3% of Intermodal operating revenue for the year ended December 31, 2018 compared to 2.5% in the same period of 2017.  Intermodal fuel expenses increased
due to higher year-over-year fuel prices and increased Company-employed driver activity.

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Table of Contents

Other Operating Expenses

Intermodal other operating expenses increased $5.4 million, or 32.3%, to $22.1 million for the year ended December 31, 2018 compared to $16.7 million for the same
period of 2017.  Intermodal other operating expenses as a percentage of revenue for the year ended December 31, 2018 were 11.0% compared to 10.8% for the same period of
2017.    The  increase  in  Intermodal  other  operating  expenses  was  due  mostly  due  to  a  $4.6  million  increase  in  container  related  rental  and  storage  charges  associated  with
revenue increases discussed previously. The remaining increase was due to increased equipment maintenance, facility costs and professional fees. These increases were partly
offset by a $0.5 million reduction in the earn-out liability for the Atlantic acquisition during 2018.

Income from Operations

Intermodal’s income from operations increased by $10.3 million, or 79.2%, to $23.3 million for the year ended December 31, 2018 compared to $13.0 million for the
same period in 2017.  Income from operations as a percentage of Intermodal operating revenue was 11.6% for the year ended December 31, 2018  compared  to 8.4% in the
same period of 2017.  The increase in operating income as a percentage of revenue was primarily attributable to the increase in high-margin storage and fuel revenues and a
full year of the Atlantic acquisition.

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Table of Contents

Pool Distribution - Year Ended December 31, 2018 compared to Year Ended December 31, 2017

The following table sets forth our historical financial data of the Pool Distribution segment for the years ended December 31, 2018 and 2017 (in millions):

Pool Distribution Segment Information
(In millions)
(Unaudited)

Operating revenue

$

194.1  

100.0%   $

168.5  

100.0%   $

25.6  

15.2  %

December 31,
2018

Percent of
Revenue

December 31,
2017

Percent of
Revenue

Change

Percent
Change

Year ended

Operating expenses:
Purchased transportation
Salaries, wages and employee benefits
Operating leases
Depreciation and amortization
Insurance and claims
Fuel expense
Other operating expenses

Total operating expenses

Income from operations

$

57.4  
71.3  
17.6  
6.9  
4.6  
7.0  
23.4  

188.2  
5.9  

29.6
36.7
9.1
3.6
2.4
3.6
12.1

97.0

3.0%   $

47.5  
62.7  
13.3  
6.8  
4.7  
5.5  
21.6  

162.1  
6.4  

28.2
37.2
7.9
4.0
2.8
3.3
12.8

96.2

3.8%   $

9.9  
8.6  
4.3  
0.1  
(0.1 )  
1.5  
1.8  

26.1  
(0.5 )  

20.8
13.7
32.3
1.5
(2.1 )
27.3
8.3

16.1

(7.8 )%

Pool Distribution Operating Statistics

December 31,
2018

Year ended

December 31,
2017

Percent
Change

$

92,976  

2.09   $
28  

82,196  
2.05  
28  

13.1 %
2.0
— %

49

Cartons 1
Revenue per Carton
Terminals

1 In thousands

 
 
   
   
   
   
   
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
   
   
   
   
 
   
   
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
   
   
 
   
   
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Revenues

Pool  operating  revenue  increased  $25.6  million,  or 15.2%,  to  $194.1  million  for  the  year  ended December  31,  2018  from  $168.5  million  for  the  year  ended

December 31, 2017.  The increase was due to increased volumes from previously existing customers, new business and rate increases.

Purchased Transportation

Pool  purchased  transportation  increased  $9.9 million,  or 20.8%,  to  $57.4 million  for  the  year  ended December  31,  2018  from  $47.5  million  for  the  year  ended
December 31, 2017.  Pool purchased transportation as a percentage of revenue was 29.6% for the year ended December 31, 2018 compared to 28.2% for the same period in
2017.  Pool purchased transportation includes owner-operators and third-party carriers, while Company-employed drivers are included in salaries, wages and benefits. The
increase in Pool purchased transportation as a percentage of revenue was attributable to increased rates charged by, and increased utilization of, third-party carriers to cover the
increases in revenue.

Salaries, Wages, and Benefits

Pool salaries, wages and employee benefits of Pool increased $8.6 million, or 13.7%, to $71.3 million for the year ended December 31, 2018 from $62.7 million for
the year ended December 31, 2017.  As a percentage of Pool operating revenue, salaries, wages and benefits were 36.7% for the years ended December 31, 2018 compared to
37.2% for the same period in 2017.  The decrease in salaries, wages and benefits as a percentage of revenue was the result of decreases in employee incentives, driver pay and
group health insurance costs partly offset by increased dock pay. Dock pay deteriorated as a percentage of revenue as increasing revenue volumes required the use of more
costly contract labor.

Operating Leases

Pool operating leases increased $4.3 million, or 32.3%, to $17.6 million for the year ended December 31, 2018 from $13.3 million for the year ended December 31,
2017.  Operating leases were 9.1% of Pool operating revenue for the year ended December 31, 2018  compared  to 7.9%  for  the  year  ended  December  31, 2017.    Operating
leases  increased  as  a  percentage  of  revenue  due  to  increases  in  facility  lease  expenses  and  tractor  leases  for  the  additional  revenue  discussed  above  and  the  use  of  leased
tractors to replace old purchased equipment. The increase in facility lease expenses is mostly due to a $1.0 million charge to vacate a facility.

Depreciation and Amortization

Pool depreciation and amortization increased $0.1 million,  or 1.5%, to $6.9 million  for  the  year  ended December 31, 2018 compared to $6.8 million  for  the  same
period in 2017.  Depreciation and amortization expense as a percentage of Pool operating revenue was 3.6% for the year ended December 31, 2018 compared to 4.0% for the
year ended December 31, 2017.  The decrease in Pool depreciation and amortization as a percentage of revenue was due to the increase in leased tractors mentioned above
instead of purchased equipment, partly offset by increased trailer depreciation on trailers purchased during 2018.

Insurance and Claims

Pool insurance and claims decreased $0.1 million, or 2.1%, to $4.6 million for the year ended December 31, 2018 from $4.7 million for the year ended December 31,
2017. As a percentage of operating revenue, insurance and claims was 2.4% for the year ended December 31, 2018 compared to 2.8% for the year ended December 31, 2017.
The decrease as a percentage of revenue was due to a $0.5 million reimbursement of legal fees in the year ended December 31, 2018 for expenses incurred in prior periods.
The decrease as a percentage of revenue was also due to a decrease in vehicle liability claims. At a consolidated level, vehicle claims reserves increased; see discussion in the
"Other operations" section below.

Fuel Expense

Pool  fuel  expense  increased  $1.5 million,  or 27.3%,  to  $7.0 million  for  the  year  ended December  31,  2018  from  $5.5  million  for  the  year  ended  December  31,
2017.  Fuel expenses were 3.6% of Pool operating revenue during the year ended December 31, 2018  compared  to 3.3% for the year ended December 31, 2017.    Pool  fuel
expenses increased due to higher year-over-year fuel prices, higher revenue volumes and increased Company-employed driver miles.

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Table of Contents

Other Operating Expenses

Pool other operating expenses increased $1.8 million, or 8.3%, to $23.4 million for the year ended December 31, 2018 compared to $21.6 million for the year ended
December  31, 2017.    Pool  other  operating  expenses  were 12.1%  of  operating  revenue  for  the  year  ended December  31,  2018  compared  to 12.8%  for  the  year  ended
December 31, 2017. Other operating expenses include equipment maintenance, terminal and office expenses, professional fees and other over-the-road costs.  As a percentage
of revenue the decrease was attributable to a 0.6% decrease in equipment maintenance costs and a 0.3% decrease in agent terminal handling costs. These decreases were partly
offset by a 0.1% increase as a percentage of revenue in recruiting expenses.

Income from Operations

Pool  income  from  operations  decreased  by  $0.5  million,  or 7.8%  to  $5.9  million  for  the  year  ended December  31,  2018  from  $6.4  million  for  the  year  ended
December 31, 2017.  Pool income from operations was 3.0% of operating revenue for the year ended December 31, 2018 compared to 3.8% of operating revenue for the year
ended December 31, 2017.  The deterioration in Pool operating income was primarily the result of increased utilization of and higher rates charged by third-party carriers and
increasing revenue volumes required the use of more costly contract labor. Pool's operating income also decreased due to the one-time charge to vacate a facility during 2018.

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Other operations - Year Ended December 31, 2018 compared to Year Ended December 31, 2017

Other operating activity declined from a $1.8 million operating loss during the year ended December 31, 2017 to an $8.5 million operating loss during the year ended
December 31, 2018. The year ended December 31, 2018 included a $6.0 million increase in self-insurance reserves related to existing vehicular claims and $0.8 million in
self-insurance  reserves  resulting  from  analysis  of  our  workers'  compensation  claims.  The  loss  was  also  attributable  to  $1.1  million  in  costs  related  to  the  CEO  transition,
comprised of recruiting fees and retention share awards.

The $1.8 million operating loss for the year ending December 31, 2017 included a $1.2 million reserve for vehicle and workers' compensation claims, $0.9 million of
executive  severance  costs  and  $0.4  million  of  turn  in  costs  from  old  Towne  equipment.  These  costs  were  partly  offset  by  $0.7  million  of  indemnification  funds  received
related to the Towne acquisition. These costs and benefits were kept at the corporate level and not passed through to our operating segments.

Discussion of Critical Accounting Policies

Our consolidated financial statements have been prepared in accordance with United States generally accepted accounting principles (“GAAP”).  The preparation of
financial statements in accordance with GAAP requires our management to make estimates and assumptions that affect the amounts reported in the consolidated financial
statements and accompanying notes.  Our estimates and assumptions are based on historical experience and changes in the business environment.  However, actual results
may differ from estimates under different conditions, sometimes materially.  Critical accounting policies and estimates are defined as those that are both most important to the
portrayal of our financial condition and results and require management’s most subjective judgments. Management considers our policies on Self-Insurance Loss Reserves,
Business Combinations and Goodwill and Other Intangible Assets to be critical.

Self-Insurance Loss Reserves

Under U.S. Department of Transportation (“DOT”) regulations, the Company is liable for property damage and personal injuries caused by owner-operators and
Company-employed  drivers  while  they  are  operating  on  the  Company's  behalf.  Additionally,  from  time  to  time,  the  drivers  employed  and  engaged  by  the  third-party
transportation carriers the Company contracts with are involved in accidents, which may result in serious personal injuries. The resulting types and/or amounts of damages
may be excluded by or exceed the amount of insurance coverage maintained by the contracted carrier.  Although these drivers are not Company employees, all of these drivers
are  employees,  owner-operators,  or  independent  contractors  working  for  carriers  and,  from  time  to  time,  claims  may  be  asserted  against  us  for  their  actions,  or  for  the
Company's actions in retaining them.

The Company currently maintains liability insurance coverage that it believes is adequate to cover third-party claims. The Company has a self-insured retention

("SIR") of $3 million per occurrence for vehicle and general liability claims and will be responsible for any damages and personal injuries below that self-insured amount.

The  Company  may  also  be  subject  to  claims  for  workers’  compensation.  The  Company  maintains  workers’  compensation  insurance  coverage  that  it  believes  is
adequate to cover such claims. The Company has a SIR of approximately $0.4 million for each such claim, except in Ohio, where it is a qualified self-insured entity with an
approximately $0.5 million SIR.

The amount of self-insurance loss reserves and loss adjustment expenses is determined based on an estimation process that uses information obtained from both
company-specific  and  industry  data,  as  well  as  general  economic  information.  The  Company  estimates  its  self-insurance  loss  exposure  by  evaluating  the  merits  and
circumstances  surrounding  individual  known  claims  and  by  performing  actuarial  analysis  to  determine  an  estimate  of  probable  losses  on  claims  incurred  but  not
reported.  Such losses should be realized immediately as the events underlying the claims have already occurred as of the balance sheet dates. 

The estimation process for self-insurance loss exposure requires management to continuously monitor and evaluate the life cycle of claims. Using data obtained
from this monitoring and the Company’s assumptions about the emerging trends, management develops an estimate ultimate claims based on its historical experience and
other available market information. The most significant assumptions used in the estimation process include determining the trend in loss costs, the expected consistency in the
frequency and severity of claims incurred but not yet reported, changes in the timing of the reporting of losses from the loss date to the notification date, and expected costs to
settle unpaid claims. The Company utilizes quarterly actuarial analyses to evaluate open claims and estimate the ongoing development exposure.

As of December 31, 2019 and 2018, the Company had insurance reserves of $66.2 million and $54.2 million, respectively, which included reserves in excess of the

SIR expected to be reimbursed from third-party insurance carriers. The long-term portion

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Table of Contents

of  this  liability  is  $49.8  million,  which  is  included  in  “Other  long-term  liabilities,”  and  the  remainder  is  included  in  “Insurance  and  Claims  accruals”  on  the  Company’s
Balance Sheets.

As  of December  31,  2019,  the  Company  recognized  an  insurance  proceeds  receivable  and  claims  payable  of $34.1  million  for  open  vehicle  and  workers’
compensation claims in excess of the Company's stop-loss limits. As of  December 31, 2018, the Company recognized an insurance proceeds receivable and claims payable of
$28.5 million for open vehicle and workers’ compensation claims in excess of the Company's stop-loss limits. These balances are recorded in other assets and other long-term
liabilities, respectively, in the Company's consolidated balance sheets.

Business Combinations and Goodwill

Upon the acquisition of a business, the fair value of the assets acquired and liabilities assumed must be estimated. This requires judgments regarding the identification
of acquired assets and liabilities assumed, some of which may not have been previously recorded by the acquired business, as well as judgments regarding the valuation of all
identified  acquired  assets  and  assumed  liabilities.  The  assets  acquired  and  liabilities  assumed  are  determined  by  reviewing  the  operations,  interviewing  management  and
reviewing the financial and contractual information of the acquired business. Consideration is typically paid in the form of cash paid upon closing or contingent consideration
paid upon satisfaction of a future obligation. If contingent consideration is included in the purchase price, the Company values that consideration as of the acquisition date and
it is recorded to goodwill.

Once  the  acquired  assets  and  assumed  liabilities  are  identified,  the  fair  values  of  the  assets  and  liabilities  are  estimated  using  a  variety  of  approaches  that  require
significant judgments. For example, intangible assets are typically valued using a discounted cash flow (“DCF”) analysis, which requires estimates of the future cash flows
that are attributable to the intangible asset. A DCF analysis also requires significant judgments regarding the selection of discount rates that are intended to reflect the risks that
are inherent in the projected cash flows, the determination of terminal growth rates, and judgments about the useful life and pattern of use of the underlying intangible asset.
The valuation of acquired property, plant and equipment requires judgments about current market values, replacement costs, the physical and functional obsolescence of the
assets and their remaining useful lives. A failure to appropriately assign fair values to acquired assets and assumed liabilities could significantly impact the amount and timing
of future depreciation and amortization expense, as well as significantly overstate or understate assets or liabilities.

Goodwill is recorded at cost based on the excess of purchase price over the fair value of net assets acquired. Goodwill and intangible assets with indefinite lives are
not amortized but the Company conducts an annual (or more frequently if circumstances indicate possible impairment) impairment test of goodwill for each reporting unit at
June 30 of each year.  Examples of such events or circumstances could include a significant change in business climate or a loss of significant customers. Other intangible
assets are amortized over their useful lives. Results of impairment testing are described in Note 2, Acquisitions, Goodwill and Other Long-Lived Assets.

Acquisitions are accounted for using the purchase method.  The definite-lived intangible assets of the Company resulting from acquisition activity and the related

amortization are described in Note 2, Acquisitions, Goodwill and Other Long-Lived Assets.

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Liquidity and Capital Resources

     We have historically financed our working capital needs, including capital expenditures, with cash flows from operations and borrowings under our senior credit

facility line of credit.

Year Ended December 31, 2019 Cash Flows compared to December 31, 2018 Cash Flows

Net cash provided by operating activities totaled approximately $159.0 million for the year ended December 31, 2019 compared to approximately $152.6 million for
the year ended December 31, 2018. The $6.4 million increase in cash provided by operating activities is mainly attributable to a $14.2 million improvement in the collection of
receivables, primarily related to lower days sales outstanding for Pool and final mile receivables and a decrease in estimated income tax payments. This increase was partly
offset by a $3.8 million decrease in accounts payable and accrued expenses, a $3.5 million increase in prepaid expenses due to the purchase of cloud-based software and a
$2.9 million decrease in net earnings after consideration of non-cash items.

Net cash used in investing activities was approximately $63.9 million for the year ended December 31, 2019 compared with approximately $55.5 million during the
year ended December 31, 2018. Investing activities during the year ended December 31, 2019 consisted primarily of FSA for $27.0 million, O.S.T. for $12.0 million and net
capital expenditures of $24.9 million primarily for new trailers, information technology and facility equipment. Investing activities during the year ended December 31, 2018
consisted primarily of net capital expenditures of $35.2 million primarily for new trailers, information technology and sorting equipment and $20.0 million used to acquire
Southwest and MMT.  The proceeds from disposal of property and equipment during the year ended December 31, 2019 and 2018 were primarily from sales of older trailers
and tractors.

Net cash used in financing activities totaled approximately $56.0 million for the year ended December 31, 2019 compared with net cash used in financing activities of
$75.3 million for the year ended December 31, 2018.  The $19.3 million decrease was attributable to a $13.0 million increase in net borrowings from our revolving credit
facility. The year ended  December 31, 2019 also included $56.2 million used to repurchase shares of our common stock, which was a $9.9 million decrease from the $66.1
million used to repurchase shares of common stock for the same period of 2018. These were partly offset by a $2.0 million increase in payments of cash dividends due to an
increase in dividend per share from $0.63 per share in the year ended December 31, 2018 to $0.72 per share in the year ended December 31, 2019, partly offset by a decrease
in the outstanding share count during the year ended December 31, 2019 compared to the same period in 2018. Additionally, there was a $0.9 million decrease in cash from
employee stock transactions and related tax benefits and a $0.7 million increase in payments of debt and finance lease obligations.

Year Ended December 31, 2018 Cash Flows compared to December 31, 2017 Cash Flows

Net cash provided by operating activities totaled approximately $152.6 million for the year ended December 31, 2018 compared to approximately $103.4 million for
the year ended December 31, 2017. The $49.2 million increase in cash provided by operating activities is mainly attributable to a $25.5 million increase in net earnings after
consideration of non-cash items and a $21.3 million improvement in the collection of receivables, primarily related to 2017 receivables increasing for revenues related to the
Atlantic acquisition. The remaining increase was due to a decrease in estimated income tax payments.

Net cash used in investing activities was approximately $55.5 million for the year ended December 31, 2018 compared with approximately $59.2 million during the
year ended December 31, 2017. Investing activities during the year ended December 31, 2018 consisted primarily of net capital expenditures of $35.2 million primarily for
new trailers, information technology and sorting equipment and $20.0 million used to acquire Southwest and MMT. Investing activities during the year ended December 31,
2017  consisted  primarily  of  net  capital  expenditures  of  $35.8  million  primarily  for  new  trailers,  forklifts  and  information  technology  and  $23.1  million  used  to  acquire
Atlantic and KCL. The proceeds from disposal of property and equipment during the year ended December 31, 2018 and 2017 were primarily from sales of older trailers.

Net cash used in financing activities totaled approximately $75.3 million for the year ended December 31, 2018 compared with net cash used in financing activities
of $48.8 million for the year ended December 31, 2017. The $26.5 million increase was attributable to a $48.0 million decrease in net borrowings from our revolving credit
facility partly offset by a $28.0 million decrease in payments on our term loan and a $14.5 million decrease in payments on our line of credit. Additionally, there was a $3.5
million decrease in cash from employee stock transactions and related tax benefits. The year ended December 31, 2018 also included $66.1 million used to repurchase shares
of our common stock, which was a $17.1 million increase from the $49.0 million used to repurchase shares of common stock for the same period of 2017. The remaining
change in financing activity is attributable to a $0.4 million increase in payments of cash dividends due to an increase in fourth quarter dividend per share from $0.15 per
share to $0.18 per share partly offset by a decrease in the outstanding share count during the year ended December 31, 2018 compared to the same period in 2017.

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Credit Facility

See Note 6, Senior Credit Facility, to our Consolidated Financial Statements for a discussion of the senior credit facility.

Share Repurchases and Dividends

     See Note 11, Shareholders' Equity, to our Consolidated Financial Statements for a discussion of our share repurchases and dividends during the period.

Off-Balance Sheet Arrangements

At December 31, 2019, we had letters of credit outstanding from banks totaling $14.0 million required primarily by our workers’ compensation and vehicle liability

insurance providers.

Contractual Obligations and Commercial Commitments

Our contractual obligations and other commercial commitments as of December 31, 2019 (in thousands) are summarized below:

Contractual Obligations

Payment Due Period (in millions)

Finance lease obligations
Equipment purchase commitments
Operating leases

Total contractual cash obligations

Total

2020

2021-2022

2023-2024

$

$

6.9
6.4
184.7

198.0

$

$

1.6
6.4
61.8

69.8

$

$

3.0
—
78.7

81.7

$

$

2.0
—
36.9

38.9

$

$

2025 and
Thereafter

0.3
—
7.3

7.6

Not included in the above table are $67.5 million in borrowings outstanding under the revolving credit facility, reserves for unrecognized tax benefits of $1.0 million
and self-insurance claims of $34.1 million. The equipment purchase commitments are for various trailers, vehicles and forklifts.  All of the above commitments are expected
to be funded by cash on hand and cash flows from operations.

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Item 7A.    Quantitative and Qualitative Disclosures About Market Risk

Our exposure to market risk relates principally to changes in interest rates and fuel prices. Our interest rate exposure relates principally to changes in interest rates for
borrowings under our senior unsecured credit facility. The revolving credit had $67.5 million outstanding at December 31, 2019 and bears interest at variable rates. However,
a hypothetical increase in our credit facility borrowing rate of 150 basis points, or an increase in the total effective interest rate from 3.7% to 5.2%, would increase our annual
interest expense by approximately $0.9 million and would have decreased our annual cash flow from operations by approximately $0.9 million.

Our only other debt are finance lease obligations totaling $6.3 million.  These lease obligations all bear interest at a fixed rate.  Accordingly, there is no exposure to

market risk related to these finance lease obligations.

We are exposed to the effects of changes in the price and availability of fuel, as more fully discussed in Item 1A, “Risk Factors” - under the title “Volatility in fuel

prices, shortages of fuel or the ineffectiveness of our fuel surcharge program can have a material adverse effect on our results of operations and profitability.”

Item 8.        Financial Statements and Supplementary Data

The response to this item is submitted as a separate section of this report.

Item 9.        Changes in and Disagreements with Accountants on Accounting and Financial Disclosure

None.

Item 9A.    Controls and Procedures

Disclosure Controls and Procedures

Our management, including our principal executive and principal financial officers, has evaluated the effectiveness of our disclosure controls and procedures as of
December 31, 2019.  Our disclosure controls and procedures are designed to provide reasonable assurance that the information required to be disclosed in this annual report
on Form 10-K has been appropriately recorded, processed, summarized and reported within the time periods specified in the Securities and Exchange Commission’s rules and
forms, and that such information is accumulated and communicated to our management, including our principal executive and principal financial officers, to allow timely
decisions regarding required disclosure.  Based on that evaluation, our principal executive and principal financial officers have concluded that our disclosure controls and
procedures are effective at the reasonable assurance level.

Management’s Report on Internal Control over Financial Reporting  

Management is responsible for establishing and maintaining effective internal control over financial reporting as defined in Rules 13a-15(f) under the Exchange Act.
Our  internal  control  over  financial  reporting  is  designed  to  provide  reasonable  assurance  to  management  and  the  Board  of  Directors  regarding  the  preparation  and  fair
presentation of financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect all misstatements. Therefore, even those systems determined to

be effective can provide only reasonable assurance with respect to financial statement preparation and presentation.

Under  the  supervision  and  with  the  participation  of  our  management,  including  our  Chief  Executive  Officer  and  Chief  Financial  Officer,  we  assessed  the
effectiveness of our internal control over financial reporting as of December 31, 2019. In making this assessment, management used the framework set forth by the Committee
on Sponsoring Organizations of the Treadway Commission in Internal Control — Integrated Framework ("2013 Framework"). Based on our assessment, we have concluded,
as of December 31, 2019, that our internal control over financial reporting was effective based on those criteria.

Ernst  &  Young  LLP,  the  independent  registered  public  accounting  firm  that  audited  the  Company’s  consolidated  financial  statements  for  the  year  ended

December 31, 2019, has issued an attestation report on the Company’s internal control over financial reporting.

Changes in Internal Control over Financial Reporting

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As  part  of  the  implementation  of ASU  2016-02,  Leases,  as  of  January  1,  2019,  the  Company  implemented  changes  to  internal  controls  to  meet  the  standard's
reporting and disclosure requirements. Management believes that these controls were effective as of December 31, 2019. There were no other changes in our internal control
over financial reporting during the three months ended December 31, 2019 that have materially affected, or are reasonably likely to materially affect, our internal control over
financial reporting.

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Report of Independent Registered Public Accounting Firm

To the Shareholders and the Board of Directors of Forward Air Corporation

Opinion on Internal Control over Financial Reporting

We  have  audited  Forward Air  Corporation’s  internal  control  over  financial  reporting  as  of December 31, 2019,  based  on  criteria  established  in  Internal  Control-Integrated
Framework  issued  by  the  Committee  of  Sponsoring  Organizations  of  the  Treadway  Commission  (2013  framework)  (the  COSO  criteria).  In  our  opinion,  Forward  Air
Corporation (the Company) maintained, in all material respects, effective internal control over financial reporting as of December 31, 2019, based on the COSO criteria.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the consolidated balance sheets as of
December 31, 2019  and 2018, the related consolidated statements of comprehensive income, shareholders' equity, and cash flows for each of the three years in the period
ended December 31, 2019, and the related notes and financial statement schedule listed in the Index at Item 15(a) (collectively referred to as the "financial statements") and
our report dated February 24, 2020 expressed an unqualified opinion thereon.

Basis for Opinion

The Company’s management is responsible for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of internal control
over financial reporting included in the accompanying Management’s Report on Internal Control over Financial Reporting. Our responsibility is to express an opinion on the
Company’s internal control over financial reporting based on our audit. We are a public accounting firm registered with the PCAOB and are required to be independent with
respect  to  the  Company  in  accordance  with  the  U.S.  federal  securities  laws  and  the  applicable  rules  and  regulations  of  the  Securities  and  Exchange  Commission  and  the
PCAOB.

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about
whether effective internal control over financial reporting was maintained in all material respects.

Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, testing and evaluating the design
and operating effectiveness of internal control based on the assessed risk, and performing such other procedures as we considered necessary in the circumstances. We believe
that our audit provides a reasonable basis for our opinion.

Definition and Limitations of Internal Control over Financial Reporting

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation
of  financial  statements  for  external  purposes  in  accordance  with  generally  accepted  accounting  principles. A  company’s  internal  control  over  financial  reporting  includes
those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets
of  the  company;  (2)  provide  reasonable  assurance  that  transactions  are  recorded  as  necessary  to  permit  preparation  of  financial  statements  in  accordance  with  generally
accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the
company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could
have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to
future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures
may deteriorate.

/s/ Ernst & Young LLP

Atlanta, Georgia
February 24, 2020

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Item 9B.    Other Information

Not applicable.

Item 10.        Directors, Executive Officers and Corporate Governance

Part III

Information  required  by  this  item  is  incorporated  herein  by  reference  to  our  proxy  statement  for  the  2020 Annual  Meeting  of  Shareholders  (the  “2020  Proxy

Statement”). The 2020 Proxy Statement will be filed with the SEC not later than 120 days subsequent to December 31, 2019.

Item 11.        Executive Compensation

The information required by this item is incorporated herein by reference to the 2020 Proxy Statement.

Item 12.        Security Ownership of Certain Beneficial Owners and Management and Related Shareholder Matters

The information required by this item is incorporated herein by reference to the 2020 Proxy Statement.

Item 13.        Certain Relationships and Related Transactions, and Director Independence

The information required by this item is incorporated herein by reference to the 2020 Proxy Statement.

Item 14.        Principle Accounting Fees and Services

The information required by this item is incorporated herein by reference to the 2020 Proxy Statement.

Item 15.        Exhibits, Financial Statement Schedules

(a)(1) and (2)

List of Financial Statements and Financial Statement
Schedules.

The response to this portion of Item 15 is submitted as a separate section of this report.

Part IV

(a)(3)

List of
Exhibits.

(b)

(c)

The response to this portion of Item 15 is submitted as a separate section of this report.

Exhibits.

The response to this portion of Item 15 is submitted as a separate section of this report.

Financial Statement
Schedules.

The response to this portion of Item 15 is submitted as a separate section of this report.

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SIGNATURES

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the

undersigned, thereunto duly authorized.

Date:

February 24, 2020

Forward Air Corporation

By:    /s/ Michael J. Morris

Michael J. Morris
Chief Financial Officer and Treasurer
(Principal Financial Officer and Duly Authorized Officer)

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Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the registrant and in the

capacities and on the dates indicated.

Signature

/s/ Thomas Schmitt

Thomas Schmitt

/s/ Michael J. Morris

Michael J. Morris

/s/ R. Craig Carlock

R. Craig Carlock

/s/ Ronald W. Allen

Ronald W. Allen

/s/ Ana B. Amicarella

Ana B. Amicarella

/s/ Valerie A. Bonebrake

Valerie A. Bonebrake

/s/ C. Robert Campbell

C. Robert Campbell

/s/ C. John Langley, Jr.

C. John Langley, Jr.

/s/ G. Michael Lynch

G. Michael Lynch

/s/ Laurie A. Tucker

Laurie A. Tucker

/s/ W. Gil West

W. Gil West

Chairman, President and Chief Executive Officer

Title

(Principal Executive Officer)

Chief Financial Officer and Treasurer

(Principal Financial Officer)

Lead Director

Director

Director

Director

Director

Director

Director

Director

Director

61

Date

February 24, 2020

February 24, 2020

February 24, 2020

February 24, 2020

February 24, 2020

February 24, 2020

February 24, 2020

February 24, 2020

February 24, 2020

February 24, 2020

February 24, 2020

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table of Contents

Annual Report on Form 10-K

Item 8, Item 15(a)(1) and (2), (a)(3), (b) and (c)

List of Financial Statements and Financial Statement Schedule

Financial Statements and Supplementary Data

Certain Exhibits

Financial Statement Schedule

Year Ended December 31, 2019

Forward Air Corporation

Greeneville, Tennessee

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Table of Contents

Forward Air Corporation

Form 10-K — Item 8 and Item 15(a)(1) and (2)

Index to Financial Statements and Financial Statement Schedule

The following consolidated financial statements of Forward Air Corporation are included as a separate section of this report:

Report of Ernst & Young LLP, Independent Registered Public Accounting Firm

Consolidated Balance Sheets — December 31, 2019 and 2018
Consolidated Statements of Comprehensive Income — Years Ended December 31, 2019, 2018 and 2017
Consolidated Statements of Shareholders’ Equity — Years Ended December 31, 2019, 2018 and 2017
Consolidated Statements of Cash Flows — Years Ended December 31, 2019, 2018 and 2017
Notes to Consolidated Financial Statements — December 31, 2019

The following financial statement schedule of Forward Air Corporation is included as a separate section of this report.

Schedule II - Valuation and Qualifying Accounts

Page No.

F-3
F-6
F-8
F-9
F-10
F-11

S-1

All other schedules for which provision is made in the applicable accounting regulation of the Securities and Exchange Commission are not required under the related

instructions or are inapplicable and, therefore, have been omitted.

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Report of Independent Registered Public Accounting Firm

To the Shareholders and the Board of Directors of Forward Air Corporation

Opinion on the Financial Statements

We have audited the accompanying consolidated balance sheets of Forward Air Corporation (the Company) as of December 31, 2019 and 2018, the related consolidated
statements of comprehensive income, shareholders' equity, and cash flows for each of the three years in the period ended December 31, 2019, and the related notes and
financial statement schedule listed in the Index at Item 15(a) (collectively referred to as the “consolidated financial statements“). In our opinion, the consolidated financial
statements present fairly, in all material respects, the financial position of the Company at December 31, 2019 and 2018, and the results of its operations and its cash flows for
each of the three years in the period ended December 31, 2019, in conformity with U.S. generally accepted accounting principles.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), Forward Air Corporation’s internal
control over financial reporting as of December 31, 2019, based on criteria established in Internal Control-Integrated Framework issued by the Committee of Sponsoring
Organizations of the Treadway Commission (2013 framework) and our report dated February 24, 2020 expressed an unqualified opinion thereon.

Adoption of ASC 842, Leases

As discussed in Note 6 to the consolidated financial statements, the Company changed its method of accounting for leases in 2019 due to the adoption of ASC 842, Leases.

Basis for Opinion

These financial statements are the responsibility of the Company's management. Our responsibility is to express an opinion on the Company’s financial statements based on
our audits. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal
securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about
whether the financial statements are free of material misstatement, whether due to error or fraud. Our audits included performing procedures to assess the risks of material
misstatement of the financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test
basis, evidence regarding the amounts and disclosures in the financial statements. Our audits also included evaluating the accounting principles used and significant estimates
made by management, as well as evaluating the overall presentation of the financial statements. We believe that our audits provide a reasonable basis for our opinion.

Critical Audit Matters

The critical audit matters communicated below are matters arising from the current period audit of the financial statements that were communicated or required to be
communicated to the audit committee and that: (1) relate to accounts or disclosures that are material to the financial statements and (2) involved our especially challenging,
subjective or complex judgments. The communication of critical audit matters does not alter in any way our opinion on the consolidated financial statements, taken as a whole,
and we are not, by communicated the critical audit matters below, providing separate opinions on the critical audit matters or on the accounts or disclosures to which they
relate.

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Self-Insurance Loss Reserves
Description of the
Matter

The  liability  for  self-insurance  loss  reserves  totaled  $66.2  million  at  December  31,  2019  which  includes  self-insurance  reserves  for  vehicle
liability  claims.  The  long-term  portion  of  this  liability  was  included  in  “Other  long-term  liabilities,”  and  the  remainder  was  included  in
“Insurance and claims” on the Company’s Balance Sheets. As more fully described in Note 1 to the consolidated financial statements, the self-
insurance  reserves  include  estimates  for  both  known  claims  and  future  claims  development  and  are  based  on  company-specific  and  industry
data, as well as general economic information.

Auditing the Company’s self-insurance reserves for vehicle liability claims was complex, highly subjective and required significant judgment
due to the actuarial techniques and significant assumptions used. The Company utilizes actuarial analyses to evaluate open claims and estimate
the ongoing development exposure. The most significant assumptions used in the estimation process include determining the trend in loss costs,
the expected consistency in the frequency and severity of claims incurred but not yet reported, changes in the timing of the reporting of losses
from the loss date to the notification date, and the expected costs to settle unpaid claims.

How We Addressed
the Matter in Our
Audit

We tested internal controls over management’s review of the completeness and accuracy of data inputs used in the actuarial analysis and review
of the actuarial assumptions and reserve calculations.

To test the self-insurance loss  reserves  for  vehicle  liability  claims,  our  audit  procedures  included,  among  others,  evaluating  the  methodologies
used  and  the  significant  actuarial  assumptions  discussed  above,  as  well  as  performing  substantive  procedures  over  underlying  data  and
calculations used in the analyses. We tested claims data by agreeing the data to supporting source documentation and payment information. We
evaluated  whether  changes  to  the  reserves  for  known  claims  were  being  recognized  timely  based  on  the  underlying  available  data  and  current
estimates. We involved actuarial specialists to assist in our evaluation of the actuarial methodologies used as well as to independently calculate a
range of reserve estimates for comparison to the recorded reserves.

Accounting for Acquisitions
Description of the
Matter

During  2019,  the  Company  acquired  certain  net  assets  of  FSA  Logistix  (“FSA”)  and  O.S.T.  Logistics,  Inc.  and  O.S.T.  Trucking  Co.,  Inc.
(together referred to as “O.S.T.”) for total net consideration of $39 million and a potential earnout of up to $15 million, as disclosed in Note 2 to
the consolidated financial statements. These transactions were accounted for as business combinations.

Auditing  the  Company's  accounting  for  its  business  combinations  was  complex  due  to  the  significant  estimation  required  by  management  to
determine  the  fair  value  of  the  acquired  assets  and  liabilities,  especially  the  customer  relationship  intangible  assets  of  $23.6  million  and  the
contingent consideration liability of $11.8 million. The significant estimation was primarily due to the complexity of the valuation models used by
management to measure the fair value of the customer-related intangible assets and the contingent consideration liability and the sensitivity of the
respective  fair  values  to  changes  in  the  significant  underlying  assumptions.  The  Company  used  a  discounted  cash  flow  model  to  measure  the
customer-related  intangible  assets.  The  significant  assumptions  used  to  estimate  the  value  of  the  intangible  assets  included  discount  rates  and
certain assumptions that form the basis of the forecasted results (e.g., revenue growth rates, operating profit margin and customer attrition rates).
The  Company  used  a  Monte  Carlo  simulation  to  measure  the  contingent  consideration.  The  significant  assumptions  used  in  the  simulation
included volatility, discount rate, revenue projections and timing of expected payments. These significant assumptions are forward looking and
could be affected by future economic and market conditions.

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Table of Contents

How We Addressed the
Matter in Our Audit

We tested the Company's controls over its accounting for acquisitions. For example, we tested controls over the recognition and measurement of
consideration  transferred  (including  contingent  consideration)  and  customer-related  intangible  assets  acquired,  including  management  review
controls over the valuation models and underlying assumptions used to develop such estimates.

To test the estimated fair value of the customer-related intangible assets, we performed audit procedures that included, among others, evaluating
the Company's use of the income approach (the excess earnings method) and testing the significant assumptions used in the model, including the
completeness  and  accuracy  of  the  underlying  data.  For  example,  we  compared  the  significant  assumptions  to  current  industry,  market  and
economic trends, assumptions used to value similar assets in other acquisitions, historical results of the acquired business, and other guidelines
used by companies within the same industry. We involved our valuation specialists to assist in our evaluation of the significant assumptions and
to assist with reconciling the prospective financial information with other prospective financial information prepared by the Company. To test
the  fair  value  of  the  contingent  consideration,  we  performed  audit  procedures  that  included,  among  others,  assessing  the  terms  of  the
arrangement,  including  the  conditions  that  must  be  met  for  the  contingent  consideration  to  become  payable.  We  also  involved  our  valuation
specialists  to  assist  in  evaluating  the  Company's  use  of  a  Monte  Carlo  simulation  and  testing  the  significant  assumptions  used  in  the  model,
including  the  completeness  and  accuracy  of  the  underlying  data.  For  example,  we  compared  the  significant  assumptions  to  current  industry,
market  and  economic  trends  and  to  the  Company's  budgets  and  forecasts.  For  the  customer-related  intangible  assets,  we  also  performed  a
sensitivity analysis of the significant assumptions to evaluate the change in the fair values that would result from changes in the assumptions.

/s/ Ernst & Young LLP

We have served as the Company‘s auditor since 1991.

Atlanta, Georgia
February 24, 2020

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Assets
Current assets:

Forward Air Corporation
Consolidated Balance Sheets
(Dollars in thousands)

December 31, 
2019

December 31, 
2018

$

64,749   $

Cash and cash equivalents
Accounts receivable, less allowance of $2,101 in 2019 and $2,081 in 2018
Inventories
Prepaid expenses and other current assets

Income tax receivable

Total current assets
Property and equipment:

Land
Buildings
Equipment
Leasehold improvements

Construction in progress

Total property and equipment

Less accumulated depreciation and amortization

Net property and equipment
Operating lease right-of-use assets
Goodwill and other acquired intangibles:

Goodwill

Other acquired intangibles, net of accumulated amortization of $91,879 in 2019 and $80,666 in 2018

Total net goodwill and other acquired intangibles

Other assets

Total assets

The accompanying notes are an integral part of the consolidated financial statements.

F-6

$

150,197  
2,132  
15,418  
3,822  
236,318  

16,928  
65,919  
322,029  
16,852  
5,009  

426,737  
213,706  

213,031  
151,657  

221,105  
127,798  
348,903  
40,969  
990,878   $

25,657
156,359
2,240
11,763
5,063

201,082

16,928
65,919
311,573
14,165
5,315

413,900
204,005

209,895
—

199,092
113,661

312,753
36,485

760,215

 
 
 
   
 
   
 
 
 
 
 
 
Forward Air Corporation
Consolidated Balance Sheets (Continued)
(Dollars in thousands)

Table of Contents

Liabilities and Shareholders’ Equity
Current liabilities:

Accounts payable
Accrued payroll and related items
Insurance and claims accruals
Payables to owner-operators
Collections on behalf of customers
Other accrued expenses
Current portion of finance lease obligations
Current portion of operating lease obligations

Current portion contingent consideration

Total current liabilities
Finance lease obligations, less current portion
Operating lease obligations, less current portion
Long-term debt, less current portion
Other long-term liabilities
Deferred income taxes
Commitments and contingencies (Note 7)
Shareholders’ equity:

Preferred stock, $0.01 par value: Authorized shares - 5,000,000; no shares issued
Common stock, $0.01 par value: Authorized shares - 50,000,000; issued and outstanding shares - 27,850,233 in
2019 and 28,534,935 in 2018

Additional paid-in capital

Retained earnings

Total shareholders’ equity

Total liabilities and shareholders’ equity

December 31, 
2019

December 31, 
2018

$

29,986   $
16,210  
16,366  
14,246  
315  
2,685  
1,421  
50,615  
5,320  

137,164  
4,909  
101,525  
67,340  
58,816  
43,942  

34,630
16,959
12,648
7,424
261
2,492
309
—
—

74,723
54
—
47,281
47,739
37,174

—  

—

279  
226,869  
350,034  
577,182  

$

990,878   $

285
210,296
342,663

553,244

760,215

The accompanying notes are an integral part of the consolidated financial statements.

F-7

 
 
 
   
 
   
 
 
 
 
Table of Contents

Forward Air Corporation
Consolidated Statements of Comprehensive Income
(In thousands, except per share data)

Operating revenue

Operating expenses:
Purchased transportation
Salaries, wages and employee benefits
Operating leases
Depreciation and amortization
Insurance and claims
Fuel expense

Other operating expenses

Total operating expenses

Income from operations

Other expense:

Interest expense

Other, net

Total other expense

Income before income taxes

Income taxes

Net income and comprehensive income

Net income per share:

Basic

Diluted

Dividends per share:

December 31, 
2019

Year ended

December 31, 
2018

December 31, 
2017

$

1,410,395   $

1,320,886   $

1,169,346

639,007  
335,163  
82,010  
42,109  
45,440  
24,221  
123,622  

1,291,572  
118,823  

613,636  
300,230  
75,677  
42,183  
35,180  
23,121  
108,828  

1,198,855  
122,031  

(2,711 )  
(1 )  
(2,712 )  

116,111  
29,012  
87,099   $

(1,783 )  
(2 )  
(1,785 )  

120,246  
28,195  
92,051   $

3.06

3.04

$

$

3.14

3.12

$

$

0.72   $

0.63   $

545,091
265,842
63,799
41,055
29,578
16,542
98,682

1,060,589

108,757

(1,209 )
(11 )

(1,220 )

107,537
20,282

87,255

2.90

2.89

0.60

$

$

$

$

The accompanying notes are an integral part of the consolidated financial statements.

F-8

 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
   
   
Table of Contents

Forward Air Corporation
Consolidated Statements of Shareholders' Equity
(In thousands, except share data)

Common Stock

Shares

Amount

Additional 
Paid-in
Capital

Retained Earnings

Total
Shareholders' 
Equity

Balance at December 31, 2016
Net income and comprehensive income for 2017
Exercise of stock options
Conversion of deferred stock
Common stock issued under employee stock purchase plan
Share-based compensation
Dividends ($0.60 per share)
Cash settlement of share-based awards for minimum tax
withholdings
Share repurchases
Vesting of previously non-vested shares

Balance at December 31, 2017
Net income and comprehensive income for 2018
Exercise of stock options
Other
Common stock issued under employee stock purchase plan
Share-based compensation
Dividends ($0.63 per share)
Cash settlement of share-based awards for minimum tax
withholdings
Share repurchases
Vesting of previously non-vested shares
Balance at December 31, 2018

Net income and comprehensive income for 2019
Exercise of stock options
Other
Common stock issued under employee stock purchase plan
Share-based compensation
Dividends ($0.72 per share)
Cash settlement of share-based awards for minimum tax
withholdings
Share repurchases
Vesting of previously non-vested shares

$

30,090  
—  
206  
10  
10  
—  
—  

(35)  
(948 )  
121  

29,454  
—  
95  
—  
9  
—  
—  

(33)  
(1,109)  
119  

$

301  
—  
2  
—  
—  
—  
—  

—  
(9 )  
1  

295  
—  
1  
—  
—  
—  
—  

(1 )  
(11)  
1  

$

179,512  
—  
7,270  
—  
458  
8,103  
4  

—  
—  
(1 )  

195,346  
—  
3,920  
—  
479  
10,549  
3  

—  
—  
(1 )  

28,535  

285  

210,296  

— —
99
— —
12 —
—
— —

(50) —
(915 ) —
169 —

— —
1 —
— —
— —
— —
— —

— —
(9 ) —
2 —

— —
4,049 —
(1 ) —
614 —
11,907 —
6 —

— —
— —
(2 ) —

$

318,533  
87,255  
—  
—  
—  
—  
(18,056 )  

(1,700 )  
(48,974 )  
—  

337,058  
92,051  
—  
(30 )  
—  
—  
(18,430 )  

(1,871 )  
(66,115 )  
—  

342,663  
87,099 —
— —
(1 ) —
— —
— —
(20,500 ) —

(3,032 ) —
(56,195 ) —
— —

Balance at December 31, 2019

27,850

$

279

$

226,869

$

350,034

$

The accompanying notes are an integral part of the consolidated financial statements.

F-9

498,346
87,255
7,272
—
458
8,103
(18,052 )

(1,700 )
(48,983 )
—

532,699
92,051
3,921
(30 )
479
10,549
(18,427 )

(1,872 )
(66,126 )
—

553,244
87,099
4,050
(2 )

614
11,907
(20,494 )

(3,032 )
(56,204 )
—

577,182

 
 
 
 
 
 
 
 
 
Table of Contents

Forward Air Corporation
Consolidated Statements of Cash Flows
(In thousands)

Operating activities:
Net income
Adjustments to reconcile net income to net cash provided by operating activities

December 31, 
2019

Year ended

December 31, 
2018

December 31, 
2017

$

87,099

  $

92,051

  $

87,255

Depreciation and amortization
Change in fair value of earn-out liability
Share-based compensation
Loss (gain) on disposal of property and equipment
Provision for loss on receivables
Provision for revenue adjustments
Deferred income taxes
Changes in operating assets and liabilities

Accounts receivable
Prepaid expenses and other assets
Income taxes

Accounts payable and accrued expenses

Net cash provided by operating activities

Investing activities:
Proceeds from disposal of property and equipment
Purchases of property and equipment
Acquisition of business, net of cash acquired

Other

Net cash used in investing activities

Financing activities:
Payments of finance lease obligations
Proceeds from senior credit facility
Proceeds from exercise of stock options
Payments of cash dividends
Repurchase of common stock (repurchase program)
Common stock issued under employee stock purchase plan

Cash settlement of share-based awards for tax withholdings

Net cash used in financing activities

Net increase (decrease) in cash

Cash at beginning of year

Cash at end of year

42,109

(33 )  

11,907
1,121
761
3,342
6,768

2,059
(6,098 )  
1,284
8,700

159,019

3,294
(28,209 )  
(39,000 )

—  

(63,915 )  

(946 )  

20,000
4,050
(20,494 )  
(56,204 )  
614
(3,032 )  
(56,012 )  
39,092
25,657

42,183

(455 )  

10,549

(171 )  
139
3,628
8,094

(12,178 )  
(2,565 )  
(1,256 )  
12,535

152,554

7,059
(42,293 )  
(19,987 )

(242 )  

(55,463 )  

(302 )  
7,000
3,921
(18,427 )  
(66,126 )  
479
(1,872 )  
(75,327 )  
21,764
3,893

$

64,749

  $

25,657

  $

41,055
—
8,103
1,281
1,814
3,055
(12,068 )

(33,457 )
(1,204 )
(3,480 )
11,010

103,364

2,440
(38,265 )
(23,140 )
(222 )

(59,187 )

(42,790 )
55,000
7,272
(18,052 )
(48,983 )

458
(1,700 )

(48,795 )

(4,618 )
8,511

3,893

The accompanying notes are an integral part of the consolidated financial statements

F-10

 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table of Contents        

FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
DECEMBER 31, 2019
(In thousands, except share and per share data)

1.        Accounting Policies

Basis of Presentation and Principles of Consolidation

Forward Air  Corporation's  (“the  Company”)  services  are  classified  into three  principal  reportable  segments:  Expedited  Freight,  Intermodal  and  Pool  Distribution

("Pool") (See note 10).

Through the Expedited Freight segment, the Company operates a comprehensive national network to provide expedited regional, inter-regional and national LTL
services.  Expedited  Freight  offers  customers  local  pick-up  and  delivery  and  other  services  including  final  mile,  truckload,  shipment  consolidation  and  deconsolidation,
warehousing, customs brokerage and other handling.

The  Company's  Intermodal  segment  provides  first-  and  last-mile  high  value  intermodal  container  drayage  services  both  to  and  from  seaports  and  railheads.
Intermodal also offers dedicated contract and Container Freight Station (“CFS”) warehouse and handling services. Today, Intermodal operates primarily in the Midwest and
Southeast, with a smaller operational presence in the Southwest United States.

In  the  Pool  Distribution  segment,  the  Company  provides  high-frequency  handling  and  distribution  of  time  sensitive  product  to  numerous  destinations  within  a

specific geographic region. The Company offers this service throughout the Mid-Atlantic, Southeast, Midwest and Southwest United States.

The accompanying consolidated financial statements of the Company include Forward Air Corporation and its subsidiaries. Intercompany accounts and transactions

have been eliminated in consolidation.

Use of Estimates

The preparation of the consolidated financial statements in conformity with accounting principles generally accepted in the United States requires management to
make  estimates  and  assumptions  that  affect  the  amounts  reported  in  the  consolidated  financial  statements  and  accompanying  notes. Actual  results  could  differ  from  those
estimates.

Allowance for Doubtful Accounts

The Company evaluates the collectability of its accounts receivable based on a combination of factors. In circumstances in which the Company is aware of a specific
customer’s inability to meet its financial obligations to the Company (for example, bankruptcy filings, accounts turned over for collection, or litigation), the Company records
a specific reserve for these bad debts against amounts due to reduce the net recognized receivable to the amount the Company reasonably believes will be collected. For all
other customers, the Company recognizes reserves for these bad debts based on the length of time the receivables are past due. Specifically, amounts that are 90 days or more
past due are reserved at 50.0%  for  Expedited  Freight, 10.0%  for  Intermodal, 25.0% for Pool. If circumstances change (i.e., the Company experiences higher than expected
defaults or an unexpected material adverse change in a customer’s ability to meet its financial obligations to the Company), the estimates of the recoverability of amounts due
to the Company could be changed by a material amount. Accounts are written off after all means of collection, including legal action, have been exhausted.

Allowance for Revenue Adjustments

The Company’s allowance for revenue adjustments consists of amounts reserved for billing rate changes that are not captured upon load initiation. These adjustments
are recorded in revenue from operations and generally arise: (1) when the sales department contemporaneously grants small rate changes (“spot quotes”) to customers that
differ from the standard rates in the system; (2) when freight requires dimensionalization or is reweighed resulting in a different required rate; (3) when billing errors occur;
and  (4)  when  data  entry  errors  occur.  When  appropriate,  permanent  rate  changes  are  initiated  and  reflected  in  the  system. The  Company  monitors  the  manual  revenue
adjustments  closely  through  the  employment  of  various  controls  that  are  in  place  to  ensure  that  revenue  recognition  is  not  compromised.  During  2019,  average  revenue
adjustments per month were approximately $278 on average revenue per month of approximately $117,533 (0.2% of monthly revenue). In order to estimate the allowance for
revenue adjustments related to ending accounts receivable, the Company prepares an analysis that considers average monthly revenue adjustments and the average lag for
identifying and quantifying these revenue adjustments. Based on this analysis, the

F-11

 
 
Table of Contents

FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2019
(In thousands, except share and per share data)

Company establishes an allowance covering approximately 35-105 days (dependent upon experience in the last twelve months) of average revenue adjustments, adjusted for
rebates and billing errors. The lag is periodically adjusted based on actual historical experience. Additionally, the average amount of revenue adjustments per month can vary
in relation to the level of sales or based on other factors (such as personnel issues that could result in excessive manual errors or in excessive spot quotes being granted). Both
of these significant assumptions are continually evaluated for appropriateness.

Self-Insurance Loss Reserves

Under U.S. Department of Transportation (“DOT”) regulations, the Company is liable for property damage and personal injuries caused by owner-operators and
Company-employed  drivers  while  they  are  operating  on  the  Company's  behalf.  Additionally,  from  time  to  time,  the  drivers  employed  and  engaged  by  the  third-party
transportation carriers the Company contracts with are involved in accidents, which may result in serious personal injuries. The resulting types and/or amounts of damages
may be excluded by or exceed the amount of insurance coverage maintained by the contracted carrier.  Although these drivers are not Company employees, all of these drivers
are  employees,  owner-operators,  or  independent  contractors  working  for  carriers  and,  from  time  to  time,  claims  may  be  asserted  against  us  for  their  actions,  or  for  the
Company's actions in retaining them.

The Company currently maintains liability insurance coverage that it believes is adequate to cover third-party claims. The Company has a self-insured retention
("SIR") of $3,000 per occurrence for vehicle and general liability claims and will be responsible for any damages and personal injuries below that self-insured amount. The
Company is also responsible for varying annual aggregate deductible amounts of liability for claims in excess of the SIR/deductible. For the policy year that began April 1,
2019,  the  Company  had  an  annual $6,000  aggregate  deductible  for  claims  between $3,000  and $5,000.  The  Company  also  had  a $2,500  aggregate  deductible  for  claims
between $5,000 and $10,000. As a result, the Company is responsible for the first $7,500 per claim, until it meets the $6,000 aggregate deductible for claims between $3,000
and $5,000 and the $2,500 aggregate deductible for claims between $5,000 and $10,000. This insurance covers vehicle liability and general liability claims for the Expedited
Frieght, excluding its truckload operation, and Pool Distribution segments. Truckload maintains separate liability insurance coverage for claims between $0 and $5,000, and
for the policy year that began April 1, 2019, truckload had no SIR for claims in this layer. Intermodal maintains separate liability insurance coverage for all liability claims.
For the policy year that began April 1, 2019, Intermodal had an SIR of $50 for each claim. The Company also maintains brokerage liability insurance coverage to cover third-
party claims for damages and personal injuries arising from accidents with drivers employed and engaged by third-party transportation carriers, and this policy has an SIR of
$100 for each claim.

The  Company  may  also  be  subject  to  claims  for  workers’  compensation.  The  Company  maintains  workers’  compensation  insurance  coverage  that  it  believes  is
adequate  to  cover  such  claims. The  Company  has  a  SIR  of  approximately $350  for  each  such  claim,  except  in  Ohio,  where  it  is  a  qualified  self-insured  entity  with  an
approximately $500 SIR.

The amount of self-insurance loss reserves and loss adjustment expenses is determined based on an estimation process that uses information obtained from both
company-specific  and  industry  data,  as  well  as  general  economic  information.  The  Company  estimates  its  self-insurance  loss  exposure  by  evaluating  the  merits  and
circumstances  surrounding  individual  known  claims  and  by  performing  actuarial  analysis  to  determine  an  estimate  of  probable  losses  on  claims  incurred  but  not
reported.  Such losses should be realized immediately as the events underlying the claims have already occurred as of the balance sheet dates. 

The estimation process for self-insurance loss exposure requires management to continuously monitor and evaluate the life cycle of claims. Using data obtained
from this monitoring and the Company’s assumptions about the emerging trends, management develops an estimate of ultimate claims based on its historical experience and
other available market information. The most significant assumptions used in the estimation process include determining the trend in loss costs, the expected consistency in the
frequency and severity of claims incurred but not yet reported, changes in the timing of the reporting of losses from the loss date to the notification date, and expected costs to
settle unpaid claims. The Company utilizes quarterly actuarial analyses to evaluate open claims and estimate the ongoing development exposure.

As  of  December  31,  2019  and  2018,  the  Company  had  insurance  reserves  of $66,176  and $54,228,  respectively,  which  included  reserves  in  excess  of  the  SIR
expected to be reimbursed from third-party insurance carriers. The long-term portion of this liability is $49,810, which is included in “Other long-term liabilities,” and the
remainder is included in “Insurance and Claims accruals” on the Company’s Balance Sheets.

F-12

Table of Contents

FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2019
(In thousands, except share and per share data)

As  of December 31, 2019, the Company recognized an insurance proceeds receivable and claims payable of $34,091 for open vehicle and workers’ compensation
claims in excess of the Company's stop-loss limits. As of December 31, 2018, the Company recognized an insurance proceeds receivable and claims payable of $28,520 for
open  vehicle  and  workers’  compensation  claims  in  excess  of  the  Company's  stop-loss  limits.  These  balances  are  recorded  in  other  assets  and  other  long-term  liabilities,
respectively, in the Company's consolidated balance sheets.

Revenue and Expense Recognition

The  Company's  revenue  is  generated  from  providing  transportation  and  related  services  to  customers  in  accordance  with  contractual  agreements,  bill  of  lading
("BOL") contracts and general tariff provisions. Related services include accessorial charges such as terminal handling, storage, equipment rentals and customs brokerage.
These services are distinct and are accounted for as separate performance obligations. Generally, the Company's performance obligations begin when a customer's BOL is
received and are satisfied when the delivery of a shipment and related services is completed. The Company recognizes revenue for its services over time to coincide with when
its customers simultaneously receive and consume the benefits of these services. Performance obligations are short-term with transit days less than a week. Upon delivery of a
shipment or related service, customers are billed and remit payment according to payment terms.

Revenue  is  categorized  by  line  of  business  as  the  Company  believes  this  best  depicts  the  nature,  timing  and  amount  of  revenue  and  cash  flows. For  all  lines  of
business, the Company reports revenue on a gross basis as it is the principal in the transaction. In addition, the Company has discretion in setting its service pricing and as a
result, the amount earned for these services varies. The Company also has the discretion to select its drivers and other vendors for the services provided to its customers. These
factors, discretion in setting prices and discretion in selecting drivers and other vendors, further support reporting revenue on a gross basis. See additional discussion in the
Recent Accounting Pronouncements section of this Note and in Note 10, Segment Reporting.

All expenses are recognized when incurred. Purchased transportations expenses are typically due to the owner-operator or third-party transportation provider once the
delivery of a shipment and related services is completed. To ensure these expenses are properly recognized when incurred, these costs are recognized over time to coincide
with the service performance.

Cash and Cash Equivalents

The Company considers all highly liquid investments with a maturity of three months or less when purchased to be cash and cash equivalents. The Company does not

hold any restricted cash as of December 31, 2019 or 2018.

Inventories

Inventories of tires,  replacement  parts,  supplies,  and  fuel  for  equipment  are  stated  at  the  lower  of  cost  or  market  utilizing  the  FIFO  (first-in,  first-out)  method  of
determining  cost.  Inventories  of  tires  and  replacement  parts  are  not  material  in  the  aggregate.  Replacement  parts  are  expensed  when  placed  in  service,  while  tires  are
capitalized and amortized over their expected life. Replacement parts and tires are included as a component of other operating expenses in the consolidated statements of
comprehensive income.

Property and Equipment

Property  and  equipment  are  stated  at  cost.  Expenditures  for  normal  repair  and  maintenance  are  expensed  as  incurred. Depreciation  of  property  and  equipment  is

calculated based upon the cost of the asset, reduced by its estimated salvage value, using the straight-line method over the estimated useful lives as follows:

Buildings
Equipment
Leasehold improvements

  30-40 years
  3-10 years
  Lesser of Useful Life or Initial Lease Term

The Company evaluates the reasonableness of the useful lives and salvage values of its assets on an ongoing basis. Results of this evaluation are described in Note 2,

Acquisitions, Goodwill and Other Long-Lived Assets.

F-13

 
Table of Contents

FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2019
(In thousands, except share and per share data)

The Company reviews its long-lived assets for impairment whenever events or changes in circumstances indicate that the carrying amount may not be recoverable.
Impairment is recognized on assets classified as held and used when the sum of undiscounted estimated cash flows expected to result from the use of the asset is less than the
carrying value. If such measurement indicates a possible impairment, the estimated fair value of the asset is compared to its net book value to measure the impairment charge,
if any. Results of impairment testing are described in Note 2, Acquisitions, Goodwill and Other Long-Lived Assets.

When the criteria have been met for long-lived assets to be classified as held for sale, the assets are recorded at the lower of carrying value or fair value (less selling

costs).

Leases

The  Company  holds  leases  classified  as  both  operating  and  finance. As  of  January  1,  2019,  the  Company  adopted ASU  2016-02,  Leases,  which  required  the
Company to recognize a right-of-use asset and a corresponding lease liability on its balance sheet for most leases classified as operating leases under previous guidance. The
Company  continues  to  record  a  right-of-use  asset  and  corresponding  lease  liability  for  leases  classified  as  finance  leases  under  the  previous  guidance.  This  standard  was
adopted using the modified retrospective approach as of January 1, 2019 and comparative financial statements have not been presented as allowed per the guidance. As a
result, for leases and subleases with terms greater than 12 months, the Company recorded the related right-of-use asset as the balance of the related lease liability, adjusted for
any prepaid or accrued lease payments. The lease liability was recorded at the present value of the lease payments over the term. See further discussion in Note 6, Leases.

Business Combinations

Upon the acquisition of a business, the fair value of the assets acquired and liabilities assumed must be estimated. This requires judgments regarding the identification
of acquired assets and liabilities assumed, some of which may not have been previously recorded by the acquired business, as well as judgments regarding the valuation of all
identified  acquired  assets  and  assumed  liabilities.  The  assets  acquired  and  liabilities  assumed  are  determined  by  reviewing  the  operations,  interviewing  management  and
reviewing the financial and contractual information of the acquired business. Consideration is typically paid in the form of cash paid upon closing or contingent consideration
paid upon satisfaction of a future obligation. If contingent consideration is included in the purchase price, the Company values that consideration as of the acquisition date and
it is recorded to goodwill.

Once  the  acquired  assets  and  assumed  liabilities  are  identified,  the  fair  values  of  the  assets  and  liabilities  are  estimated  using  a  variety  of  approaches  that  require
significant judgments. For example, intangible assets are typically valued using a discounted cash flow (“DCF”) analysis, which requires estimates of the future cash flows
that are attributable to the intangible asset. A DCF analysis also requires significant judgments regarding the selection of discount rates that are intended to reflect the risks that
are inherent in the projected cash flows, the determination of terminal growth rates, and judgments about the useful life and pattern of use of the underlying intangible asset.
The valuation of acquired property, plant and equipment requires judgments about current market values, replacement costs, the physical and functional obsolescence of the
assets and their remaining useful lives. A failure to appropriately assign fair values to acquired assets and assumed liabilities could significantly impact the amount and timing
of future depreciation and amortization expense, as well as significantly overstate or understate assets or liabilities.

Goodwill and Other Intangible Assets

Goodwill is recorded at cost based on the excess of purchase price over the fair value of net assets acquired. Goodwill and intangible assets with indefinite lives are
not amortized but the Company conducts an annual (or more frequently if circumstances indicate possible impairment) impairment test of goodwill for each reporting unit at
June 30 of each year.  Examples of such events or circumstances could include a significant change in business climate or a loss of significant customers. Other intangible
assets are amortized over their useful lives. Results of impairment testing are described in Note 2, Acquisitions, Goodwill and Other Long-Lived Assets.

Acquisitions are accounted for using the purchase method.  The definite-lived intangible assets of the Company resulting from acquisition activity and the related

amortization are described in Note 2, Acquisitions, Goodwill and Other Long-Lived Assets.

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Software Development

FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2019
(In thousands, except share and per share data)

Costs  related  to  software  developed  or  acquired  for  internal  use  are  expensed  or  capitalized  based  on  the  applicable  stage  of  software  development  and  any
capitalized  costs  are  amortized  over  their  estimated  useful  life.    The  Company  typically  uses  a five-year  straight  line  amortization  for  the  capitalized  amounts  of  software
development costs.  As of December 31, 2019 and 2018 the Company had $24,944 and $21,492, respectively, of capitalized software development costs included in property
and  equipment. Accumulated  amortization  on  these  assets  was $17,190  and $15,611  at  December  31, 2019  and 2018,  respectively.    Included  in  depreciation  expense  is
amortization  of  capitalized  software  development  costs.   Amortization  of  capitalized  software  development  for  the  years  ended  December  31,  2019, 2018  and 2017  was
$1,870, $1,905 and $1,816 respectively.  

As of December 31, 2019 the estimated amortization expense for the next five years of capitalized software development costs is as follows:

2020
2021
2022
2023
2024

Total

$

$

1,980
1,649
1,370
1,098
740

6,837

Income Taxes

The Company accounts for income taxes using the liability method, whereby deferred tax assets and liabilities are determined based on differences between financial
reporting and tax basis of assets and liabilities and are measured using the enacted tax rates and laws that will be in effect when the differences are expected to be recovered or
settled.  The Company reports a liability for unrecognized tax benefits resulting from uncertain tax positions taken or expected to be taken in a tax return.  The Company
recognizes interest and penalties, if any, related to unrecognized tax benefits in interest expense and operating expenses, respectively. See additional discussion in the Note 5,
Income Taxes.

Net Income Per Share

Basic net income per share is computed by dividing net income available to common shareholders by the weighted-average number of common shares outstanding
for the period. The Company's non-vested shares contain non-forfeitable rights to dividends and are therefore considered participating securities for purposes of computing net
income per share pursuant to the two-class method. Net income allocated to participating securities was $945  in 2019, $881  in 2018  and $700  in 2017.  Net  losses  are  not
allocated to participating securities in periods in which the Company incurs a net loss. Diluted net income per share is computed by dividing net income available to common
shareholders  by  the  weighted-average  number  of  common  shares  outstanding  after  considering  the  additional  dilution  from  any  dilutive  non-participating  securities.  The
Company's non-participating securities include options and performance shares.

Share-Based Payments

The Company’s general practice has been to make a single annual grant of share-based compensation in the first quarter to key employees and to make other grants
only in connection with new employment or promotions.  Forms of share-based compensation granted to employees by the Company include stock options, non-vested shares
of common stock (“non-vested shares”), and performance shares. The Company also typically makes a single annual grant of non-vested shares to non-employee directors in
conjunction with their annual election to the Company's Board of Directors or at the time of their appointment to the Board of Directors.  

          Share-based  compensation  is  based  on  the  grant  date  fair  value  of  the  instrument  and  is  recognized  ratably  over  the  requisite  service  period,  or  vesting  period. Stock
options typically expire seven years from the grant date and vest ratably over a three-year period. The Company uses the Black-Scholes option-pricing model to estimate the
grant-date fair value of options granted.  All share-based compensation expense is recognized in salaries, wages and employee benefits. 

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Table of Contents

FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2019
(In thousands, except share and per share data)

See Note 4, Shareholders' Equity, Stock Options and Net Income per Share for additional discussion.

Recent Accounting Pronouncements

In  August  2018,  the  FASB  issued  ASU  2018-15,  Intangibles  Goodwill  and  Other  Internal  Use  Software  (Subtopic  350-40):  Customers  Accounting  for
Implementation  Costs  Incurred  in  a  Cloud  Computing Arrangement  That  Is  a  Service  Contract.  The  amendments  in  this  update  align  the  requirements  for  capitalizing
implementation costs incurred in a hosting arrangement that is a service contract with the requirements for capitalizing implementation costs incurred to develop or obtain
internal-use  software. ASU  2018-15  is  effective  for  fiscal  years  beginning  after  December  15,  2019,  including  interim  periods  within  those  fiscal  years.  Early  adoption  is
permitted. The Company adopted this standard beginning with its fourth quarter ending December 31, 2019. The adoption of this standard did not have a material impact on
the Company's financial statements.

In  June  2016,  the  FASB  issued  ASU  2016-13,  Financial  Instruments  -  Credit  Losses  (Topic  326),  which  replaces  the  incurred  loss  methodology  previously
employed to measure credit losses for most financial assets and requires the use of a forward-looking expected loss model. Under current accounting guidance, credit losses
are recognized when it is probable a loss has been incurred. The updated guidance will require financial assets to be measured at amortized costs less a reserve, equal to the net
amount expected to be collected. This standard will be effective for annual periods beginning after December 15, 2019, including interim periods within those fiscal years,
with early adoption permitted. The Company does not expect this guidance to have a material impact on its consolidated financial statements.

In  February  2016,  the  FASB  issued ASU  2016-02,  Leases,  which  requires  lessees  to  recognize  a  right-of-use  asset  with  a  corresponding  lease  liability  on  their
balance  sheet  for  most  leases  classified  as  operating  leases  under  previous  guidance. Lessors  are  required  to  recognize  a  net  lease  investment  for  most  leases. Additional
qualitative and quantitative disclosures are also required. The Company applied the transition requirements as of January 1, 2019. As  of  December  31, 2019, the Company
recorded  right-of-use  lease  assets  and  corresponding  lease  liabilities  of $151,657  and $152,140,  respectively. There  was  no  impact  to  the  Company's  Statements  of
Comprehensive Income or Statements of Cash Flows as a result of the adoption. In addition, comparative financial statements have not been presented as allowed per the
guidance. Changes  to  processes  and  internal  controls  to  meet  the  standard’s  reporting  and  disclosure  requirements  have  also  been  implemented. See  Note  6,  Leases,  for
additional discussion over this new standard, including the impact on the Company's financial statements.

2.        Acquisitions, Goodwill and Other Long-Lived Assets

Expedited Freight Acquisitions

As part of the Company's strategy to expand final mile pickup and delivery operations, in April 2019, the Company acquired certain assets and liabilities of FSA
Network, Inc., doing business as FSA Logistix (“FSA”), for $27,000  and  a  potential  earnout  of  up  to $15,000. This acquisition provides an opportunity for the Expedited
Freight segment to expand its final mile service offering into additional geographic markets, form relationships with new customers, add volumes to existing locations and
generate synergies with LTL operations. This transaction was funded using cash flows from operations. The assets, liabilities, and operating results of this acquisition have
been included in the Company's consolidated financial statements from the date of acquisition and have been assigned to the Expedited Freight reportable segment.

The acquisition agreement provides the sellers an earnout opportunity of up to $15,000 based on the achievement of certain revenue milestones over two one-year
periods, beginning May 1, 2019. Upon acquisition the fair value of the earn-out liability was $11,803 and is included in other current and other long-term liabilities in the
opening  condensed  consolidated  balance  sheet.  The  earn-out  liability  was  classified  as  level  3  of  the  fair  value  hierarchy  as  defined  in  the  FASB Accounting  Standards
Codification and the Hierarchy of Generally Accepted Accounting Principles (“the FASB Codification”) and the value was determined based on estimated revenues and the
probability of achieving them. The fair value was based on the 2-year performance of FSA's acquired customer revenue and was estimated using a Monte Carlo simulation.
The initial and current weighted average assumptions used in the Monte Carlo simulation are summarized in the following table:

F-16

    
    
 
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FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2019
(In thousands, except share and per share data)

Risk-free rate
Revenue discount rate
Revenue volatility

FSA Earn-out

April 21, 2019
2.9%
4.4%
3.0%

December 31, 2019
2.2%
4.4%
5.0%

Since acquisition, the earn-out fair value decreased $33 from $11,803 to $11,770, $5,320 of which is classified as a current liability. The change in fair value flows
through  the  other  operating  expenses  line  item  as  is  based  on  changes  in  expected  future  cash  flows. As  of  December  31,  2019,  the  expected  total  earn-out  to  be  paid  is
$12,170. The current portion of the earn-out is expected to be paid in the second quarter of 2020.

Intermodal Acquisitions

As  part  of  the  Company's  strategy  to  expand  its  Intermodal  operations,  in  May  2017,  the  Company  acquired  certain  assets  of Atlantic  Trucking  Company,  Inc.,
Heavy Duty Equipment Leasing, LLC, Atlantic Logistics, LLC and Transportation Holdings, Inc. (collectively, “Atlantic”) for  $22,500 and an earnout of $135 paid in the
fourth quarter of 2018. The acquisition was funded by a combination of cash on hand and funds from the revolving credit facility. Atlantic was a privately held provider of
intermodal, drayage and related services headquartered in Charleston, South Carolina. It also has terminal operations in Atlanta, Charlotte, Houston, Jacksonville, Memphis,
Nashville, Norfolk and Savannah. These locations allow Intermodal to significantly expand its footprint in the southeastern region. In October 2017, the Company acquired
certain assets of Kansas City Logistics, LLC ("KCL") for $640 and an earnout of $100 paid in the second quarter of 2018. KCL provides CST with an expanded footprint in
the Kansas and Missouri markets.

In July 2018, the Company acquired certain assets of Multi-Modal Transport Inc. ("MMT") for $3,737 and in October 2018, the Company acquired certain assets of
Southwest Freight Distributors, Inc. (“Southwest”) for $16,250.  Southwest is a Dallas, Texas based premium drayage provider. The MMT acquisition provides Intermodal
with an expanded footprint in the Minnesota, North Dakota, South Dakota, Iowa and Wisconsin markets, and the Southwest acquisition provides an expanded footprint in
Texas. Both MMT and Southwest also provide access to several strategic customer relationships.

In July 2019, the Company acquired certain assets and liabilities of O.S.T. Logistics, Inc. and O.S.T. Trucking Co., Inc. (collectively, “O.S.T.”) for $12,000.  O.S.T.
is  a  drayage  company  and  provides  the  Intermodal  segment  with  an  expanded  footprint  on  the  East  Coast,  with  locations  in  the  Pennsylvania,  Maryland,  Virginia,  South
Carolina and Georgia markets.

These transactions were funded using cash flows from operations. The assets, liabilities, and operating results of these collective acquisitions have been included in

the Company's consolidated financial statements from their dates of acquisition and have been included in the Intermodal reportable segment.

Allocations of Purchase Prices

The following table presents the allocations of the previously discussed purchase prices to the assets acquired and liabilities assumed based on their estimated fair

values and resulting residual goodwill (in thousands):

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FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2019
(In thousands, except share and per share data)

Tangible assets:
Cash
Other receivables
Property and equipment
Other lease right-of-use assets

Total tangible assets

Intangible assets:
Non-compete agreements
Customer relationships
Goodwill

Total intangible assets

Total assets acquired

Liabilities assumed:
Current liabilities
Other liabilities
Operating lease obligations
Finance lease obligations

Total liabilities assumed

Net assets acquired

Atlantic

KCL

MMT

Southwest

FSA

O.S.T.

May 7, 2017

October 22, 2017

July 25, 2018 October 28, 2018 April 21, 2019

July 14, 2019

$

— $
—
1,821
—

1,821

1,150
13,400
6,719

21,269

23,090

590
—
—
—

590

— $
—
223
—

223

6
234
277

517

740

100
—
—
—

100

— $
—
81
—

81

— $
—
933
—

933

43
1,659
1,954

3,656

3,737

—
—
—
—

—

650
9,200
5,467

15,317

16,250

—
—
—
—

—

$

22,500 $

640 $

3,737 $

16,250 $

202 $

1,491
40
3,209

4,942

900
17,900
19,963

38,763

43,705

8,466
5,030
3,209
—

16,705

27,000 $

—
—
10,371
1,672

12,043

850
5,700
2,050

8,600

20,643

—
—
1,672
6,971

8,643

12,000

The above purchase price allocations for FSA and O.S.T. are preliminary as the Company is still in the process of finalizing the valuation of the acquired assets and
liabilities assumed. The above estimated fair values of assets acquired and liabilities assumed for FSA and O.S.T. are based on the information that was available as of the
acquisition date through the date of this filing. The acquired definite-lived intangible assets have the following useful lives:

Customer relationships
Non-compete agreements

15 years  
5 years  

15 years  
2 years  

15 years  
4 years  

10 years  
3 years  

15 years  
5 years  

10 years
3 years

Atlantic

KCL

MMT

Southwest

FSA

  O.S.T.

The  fair  value  of  the  non-compete  agreements  and  customer  relationships  were  estimated  using  an  income  approach  (level  3).  Under  this  method,  an  intangible
asset's fair value is equal to the present value of the incremental after-tax cash flows (excess earnings) attributable solely to the intangible asset over its remaining useful life.
To estimate fair value, the Company used cash flows discounted at rates considered appropriate given the inherent risks associated with each type of asset. The Company
believed  the  level  and  timing  of  cash  flows  appropriately  reflected  market  participant  assumptions.  Cash  flows  were  assumed  to  extend  through  the  remaining  economic
useful life of each class of intangible asset.

Goodwill

The  Company  conducted  its  annual  impairment  assessments  and  tests  of  goodwill  for  each  reporting  unit  as  of  June  30, 2019.    The  first  step  of  the  goodwill
impairment  test  is  the  Company's  assessment  of  qualitative  factors  to  determine  whether  it  is  more  likely  than  not  that  the  fair  value  of  a  reporting  unit  is  less  than  the
reporting unit's carrying amount, including goodwill. When performing the qualitative assessment, the Company considers the impact of factors including, but not limited to,
macroeconomic  and  industry  conditions,  overall  financial  performance  of  each  reporting  unit,  litigation  and  new  legislation. If  based  on  the  qualitative  assessments,  the
Company believes it more likely than not that the fair value of a reporting unit is less than the reporting unit's carrying amount, or periodically as deemed appropriate by
management, the Company will prepare an estimation of the respective reporting unit's fair value utilizing a quantitative approach.  

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FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2019
(In thousands, except share and per share data)

If  a  quantitative  fair  value  estimation  is  required,  the  Company  estimates  the  fair  value  of  the  applicable  reporting  units  based  on  a  combination  of  a  market
approach,  which  considers  comparable  companies,  and  the  income  approach,  using  a  discounted  cash  flow  model,  as  of  the  valuation  date. Under  the  market  approach,
valuation multiples are derived based on a selection of comparable companies and applied to projected operating data for each reporting unit to arrive at an indication of fair
value. Under the income approach, the discounted cash flow model determines fair value based on the present value of management prepared projected cash flows over a
specific projection period and a residual value related to future cash flows beyond the projection period. Both values are discounted using a rate which reflects the Company's
best estimate of the weighted average cost of capital of a market participant, and is adjusted for appropriate risk factors. The Company believes the most sensitive estimate
used in the income approach is the management prepared projected cash flows. Consequently, as necessary the Company performs sensitivity tests on select reporting units to
ensure reductions of the present value of the projected cash flows by at least 10% would not adversely impact the results of the goodwill impairment tests. Historically, the
Company has equally weighted the income and market approaches as it believed the quality and quantity of the collected information were approximately equal. The inputs
used  in  the  fair  value  estimates  for  goodwill  are  classified  within  level  3  of  the  fair  value  hierarchy  as  defined  in  the  FASB Accounting  Standards  Codification  and  the
Hierarchy of Generally Accepted Accounting Principles (“the FASB Codification”).

If the estimation of fair value indicates the impairment potentially exists, the Company will then measure the amount of the impairment, if any.  Changes in strategy

or market conditions could significantly impact these fair value estimates and require adjustments to recorded asset balances.

Goodwill is allocated to reporting units that are expected to benefit from the business combinations generating the goodwill. As of June 30, 2019, the Company had
five reporting units - Expedited LTL, Truckload, Final Mile, Intermodal and  Pool. The Company conducted its annual impairment assessments and tests of goodwill for each
reporting unit as of June 30, 2019 and no impairment charges were required. See discussion over segments in Note 10, Segment Reporting.

F-19

Table of Contents

FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2019
(In thousands, except share and per share data)

The following is a summary of the changes in goodwill by reporting unit for the year ended December 31, 2019. Approximately $141,961 of goodwill is deductible

for tax purposes.

Beginning Balance,
December 31, 2018 FSA Acquisition

O.S.T.
Acquisition

Ending Balance,
December 31, 2019

Expedited LTL
Goodwill
Accumulated Impairment

TLS
Goodwill
Accumulated Impairment

Final Mile
Goodwill
Accumulated Impairment

Intermodal
Goodwill
Accumulated Impairment

Pool
Goodwill
Accumulated Impairment

Total
Goodwill
Accumulated Impairment

97,593
—

45,164
(25,686 )

—
—

—
—

—
—

19,963
—

76,615
—

12,359
(6,953 )

231,731
(32,639 )

199,092

—
—

—
—

19,963
—

19,963

—
—

—
—

—
—

2,050
—

—
—

2,050
—

2,050

97,593
—

45,164
(25,686 )

19,963
—

78,665
—

12,359
(6,953 )

253,744
(32,639 )

221,105

Other Acquired Intangibles

Through acquisitions, the Company acquired customer relationships, non-compete agreements and trade names having weighted-average useful lives of 15.4, 4.7 and
4.0 years, respectively.  Amortization expense on acquired customer relationships, non-compete agreements and trade names for each of the years ended December 31, 2019,
2018 and 2017 was $11,213, $9,138 and $10,193, respectively.

As of December 31, 2019, definite-lived intangible assets are comprised of the following:

Acquired Intangibles

Accumulated
Amortization

Accumulated
Impairment

Net Acquired
Intangibles

Customer relationships
Non-compete agreements
Trade name

Total

$

$

227,826   $
6,852  
1,500  
236,178   $

86,027   $
4,352  
1,500  
91,879   $

16,501   $
—  
—  
16,501   $

125,298
2,500
—

127,798

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FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2019
(In thousands, except share and per share data)

As of December 31, 2018, definite-lived intangible assets are comprised of the following:

Acquired Intangibles

Accumulated
Amortization

Accumulated
Impairment

Net Acquired
Intangibles

Customer relationships
Non-compete agreements
Trade name

Total

$

$

204,226   $
5,102  
1,500  
210,828   $

75,585   $
3,581  
1,500  
80,666   $

16,501   $
—  
—  
16,501   $

112,140
1,521
—

113,661

The estimated amortization expense for the next five years on definite-lived intangible assets as of December 31, 2019 is as follows:

2020

2021

2022

2023

2024

Customer relationships
Non-compete agreements

Total

$

$

11,113
949

12,062

$

$

10,970
901

11,871

$

$

10,770
415

11,185

$

$

10,422
180

10,602

$

$

10,084
56

10,140

Additionally,  the  Company  reviews  its  long-lived  assets  for  impairment  whenever  events  or  changes  in  circumstances  indicate  the  carrying  amount  may  not  be
recoverable. Impairment is recognized on assets classified as held and used when the sum of undiscounted estimated cash flows expected to result from the use of the asset is
less  than  the  carrying  value.  If  such  measurement  indicates  a  possible  impairment,  the  estimated  fair  value  of  the  asset  is  compared  to  its  net  book  value  to  measure  the
impairment charge, if any. The Company estimates fair value using an income approach (level 3). Under this method, an intangible asset's fair value is equal to the present
value of the incremental after-tax cash flows (excess earnings) attributable solely to the intangible asset over its remaining useful life. To estimate fair value, the Company
uses cash flows discounted at rates considered appropriate given the inherent risks associated with each type of asset. The Company believes the level and timing of cash
flows appropriately reflected market participant assumptions. The Company noted no impairment indicators for its definite-lived intangibles during the year ended December
31, 2019. In addition, no impairment charges were recorded for definite-lived intangibles for the years ended December 31, 2019, 2018 and 2017.

Other Long-Lived Assets

The Company evaluates the reasonableness of the useful lives and salvage values of its assets on an ongoing basis. During the third quarter of 2019, the Company
deemed  it  appropriate  to  extend  the  average  useful  life  of  its  trailers  from 7  to 10  years  and  its  tractors  from 5  to 10  years.  In  addition,  management  reduced  the  average
salvage value of its tractors from 25% to 10%. No changes were made to trailer salvage values. These changes in estimates were made to assets currently owned and originally
purchased new since assets purchased used were assigned individual useful lives and salvage values based on their age and condition at purchase. This change in estimate was
made on a prospective basis beginning on July 1, 2019. The impact of this study on the year ended December 31, 2019 was a $2,700 reduction in depreciation. Depreciation
expense for each of the three years ended December 31, 2019, 2018 and 2017 was $30,896, $33,045 and $30,862 respectively.

In  addition,  management  recorded  a  $1,200  reserve  for  tractors  during  the  year  ended December  31,  2019.  This  is  recorded  in  other  operating  expenses  in  the

Company's Consolidated Statements of Comprehensive Income.

3.        Debt Obligations

Credit Facilities

On September 29, 2017, the Company entered into a five-year senior unsecured revolving credit facility (the “Facility”) with a maximum aggregate principal amount
of $150,000, with a sublimit of $30,000 for letters of credit and a sublimit of $30,000 for swing line loans. The Facility may be increased by up to $100,000 to a maximum
aggregate principal amount of $250,000 pursuant to the terms of the credit agreement, subject to the lenders’ agreement to increase their commitments or the addition of new
lenders extending such commitments. Such increases to the Facility may be in the form of additional revolving credit loans,

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FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2019
(In thousands, except share and per share data)

term loans or a combination thereof, and are contingent upon there being no events of default under the Facility and satisfaction of other conditions precedent and are subject
to the other limitations set forth in the credit agreement.

The Facility is scheduled to mature in September 2022. The proceeds were used to refinance existing indebtedness of the Company and may also be used for working
capital,  capital  expenditures  and  other  general  corporate  purposes.  The  Facility  refinanced  the  Company’s  obligations  for  its  unsecured  credit  facility  under  the  credit
agreement dated as of February 4, 2015, as amended, which was terminated as of the date of the new Facility.

Unless the Company elects otherwise under the credit agreement, interest on borrowings under the Facility is based on the highest of (a) the federal funds rate (not
less than 0%) plus 0.5%, (b) the administrative agent's prime rate and (c) the LIBOR Rate plus 1.0%, in each case plus a margin that can range from 0.3% to 0.8% with respect
to the Facility depending on the Company’s ratio of consolidated funded indebtedness to earnings before interest, taxes, depreciation and amortization, as set forth in the credit
agreement. Payments of interest for each loan that is based on the LIBOR Rate are due in arrears on the last day of the interest period applicable to such loan (with interest
periods of one, two or three months being available, at the Company’s option). Payments of interest on loans that are not based on the LIBOR Rate are due on the last day of
each quarter ended March 31, June 30, September 30 and December 31 of each year. All unpaid amounts of principal and interest are due at maturity. As of December 31,
2019,  the  Company  had $67,500  in  borrowings  outstanding  under  the  revolving  credit  facility, $13,970  utilized  for  outstanding  letters  of  credit  and $68,530  of  available
borrowing capacity under the revolving credit facility. The interest rate on the outstanding borrowings under the facility was 3.2% at December 31, 2019.

The Facility contains customary events of default including, among other things, payment defaults, breach of covenants, cross acceleration to material indebtedness,
bankruptcy-related defaults, material judgment defaults, and the occurrence of certain change of control events. The occurrence of an event of default may result in, among
other  things,  the  termination  of  the  Facilities,  acceleration  of  repayment  obligations  and  the  exercise  of  remedies  by  the  lenders  with  respect  to  the  Company  and  its
subsidiaries that are party to the Facility. The Facility also contains financial covenants and other covenants that, among other things, restrict the ability of the Company and
its subsidiaries, without the approval of the required lenders, to engage in certain mergers, consolidations, asset sales, dividends and stock repurchases, investments, and other
transactions or to incur liens or indebtedness in excess of agreed thresholds, as set forth in the credit agreement. As of December 31, 2019, the Company was in compliance
with the aforementioned covenants.

Interest Payments

Cash interest payments during 2019, 2018 and 2017 were $2,658, $1,841 and $1,193, respectively.  No interest was capitalized during the years ended December 31,

2019, 2018 and 2017.

4.        Shareholders' Equity, Stock Options and Net Income per Share

Preferred Stock

There are 5,000 shares of preferred stock with a par value of $0.01 authorized, but no shares have been issued to date.    

Cash Dividends

During  each  quarter  of 2019  and  the  fourth  quarter  of  2018,  the  Company’s  Board  of  Directors  declared  a  cash  dividend  of $0.18  per  share  of  Common  Stock.
During the first, second and third quarters of 2018 and each quarter of 2017, the Company's Board of Directors declared a cash dividend of $0.15 per share of Common Stock.
On February 4, 2020, the Company’s Board of Directors declared a $0.18 per share dividend that will be paid in the first quarter of 2020. The Company expects to continue to
pay regular quarterly cash dividends, though each subsequent quarterly dividend is subject to review and approval by the Board of Directors.

Repurchase of Common Stock

On July 21, 2016, the Company's Board of Directors approved a stock repurchase authorization for up to 3,000 shares of the Company’s common stock (the "2016
Repurchase Plan"). On February 5, 2019, our Board of Directors canceled the Company’s 2016 Repurchase Plan and approved a new stock repurchase plan authorizing up to
5,000 shares of the Company’s

F-22

 
Table of Contents

FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2019
(In thousands, except share and per share data)

common stock (the “2019 Repurchase Plan”) that shall remain in effect until such time as the shares authorized for repurchase are exhausted or the plan is canceled.

The  Company  is  not  obligated  to  repurchase  any  specific  number  of  shares  and  may  suspend  or  cancel  the  plan  at  any  time. The  amount  and  timing  of  any
repurchases under the Company’s new repurchase authorization will be at such prices as determined by management of the Company.  Repurchases of common stock may
also be made under a Rule 10b5-1 plan, which would permit common stock to be repurchased when the Company might otherwise be precluded from doing so under insider
trading laws. Stock repurchases may be commenced or suspended from time to time for any reason.

Under these plans, during the year ended December 31, 2019, we repurchased 913 shares of Common Stock for $56,204, or $61.59  per  share. As  of December 31,

2019, 4,155 shares remain that may be repurchased.

Share-Based Compensation

In May 2016, with the approval of shareholders, the Company adopted the 2016 Omnibus Incentive Compensation Plan (the “Omnibus Plan”) to reserve for issuance
2,000 common shares. Options issued under these plans have seven year terms and vest over a two  to three-year period. With the adoption of the Omnibus Plan, no further
awards will be issued under the 1999 Amended Plan. As of December 31, 2019, there were approximately 1,141 shares remaining available for grant under the Omnibus Plan.

Employee Activity - Stock Options

Stock option grants to employees generally expire seven years from the grant date and typically vest ratably over a three-year period. All forfeitures were recognized
as they occurred. The Company historically used the Black-Scholes option-pricing model to estimate the grant-date fair value of options granted. The Company did not make
any stock option grants during the year ended December 31, 2019.

The  following  table  contains  the  weighted-average  assumptions  used  to  estimate  the  fair  value  of  options  granted  during  the  years  ended  December  31, 2018  and

2017 .  These assumptions are subjective and changes in these assumptions can materially affect the fair value estimate.

Expected dividend yield
Expected stock price volatility
Weighted average risk-free interest rate
Expected life of options (years)

December 31, 
2018

December 31, 
2017

1.1%
24.4 %
2.7%
6.1

1.3%
28.5 %
2.0%
5.9

F-23

    
Table of Contents

FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2019
(In thousands, except share and per share data)

The following table summarizes the Company’s employee stock options outstanding as of December 31, 2019:

Range of
Exercise
Price

Number
Outstanding
(000)

42.48 -
45.34 -
50.71 -
57.18 -
64.26 -

$ 42.48 -

44.90
48.32
53.73
60.42
64.26

64.26

93
100
49
88
100

430

Weighted-
Average
Remaining
Contractual Life

Outstanding
Weighted-
Average
Exercise
Price

Number
Exercisable
(000)

Exercisable
Weighted-
Average
Exercise
Price

2.8
4.0
2.4
5.1
5.7

4.2

$

43.63
47.73
51.16
58.80
64.26

53.33

93
69
47
29
33

271

$

43.63
47.69
51.07
58.68
64.26

50.08

The following tables summarize the Company’s employee stock option activity and related information for the years ended December 31, 2019, 2018 and 2017.  The

Company did not make any stock option grants during the year ended December 31, 2019.

December 31, 2019

  Weighted-
Average
Exercise
Price

Options
(000)

Year ended

December 31, 2018

  Weighted-
Average
Exercise
Price

Options
(000)

December 31, 2017

  Weighted-
Average
Exercise
Price

Options
(000)

Outstanding at beginning of year
Granted
Exercised
Forfeited

Outstanding at end of year

Exercisable at end of year
Weighted-average fair value of options
granted during the year
Aggregate intrinsic value for options
exercised
Average aggregate intrinsic value for
options outstanding
Average aggregate intrinsic value for
exercisable options

$

$

$

$

538   $
—  
(99)  
(8 )  

431   $

272   $

—    

2,388    

4,147    

3,497    

51  
—  
43  
54  

53  

50  

  $

  $

440   $
193  
(95)  
—  

538   $

230   $

16    

1,992    

45  
62  
41  
—  

51  

45  

  $

  $

564   $
128  
(206 )  
(46)  

440   $

226   $

13    

3,569    

41
48
35
46

45

42

December 31, 
2019

Year ended

December 31, 
2018

Shared-based compensation for options
Tax benefit for option compensation
Unrecognized compensation cost for options
Weighted average period over which unrecognized compensation will be
recognized (years)

$
$
$

1,597
403
1,490

$
$

1.4  

December 31, 
2017

1,578
398

$
$

1,313
466

F-24

 
 
 
 
 
 
   
   
 
 
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
   
   
   
   
   
    
 
 
 
Table of Contents

Employee Activity – Non-vested Shares

FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2019
(In thousands, except share and per share data)

The fair value of non-vested shares issued was estimated using the closing market prices for the business day of the grant. The share-based compensation for the non-

vested shares is recognized ratably over the requisite service period or vesting period. All forfeitures were recognized as they occurred.

Non-vested share grants to employees vest ratably over a three-year period. The following tables summarize the Company's employee non-vested share activity and

related information:

December 31, 2019

Non-vested
Shares
(000)

Weighted-
Average
Grant Date
Fair Value

Year ended

December 31, 2018

Non-vested
Shares
(000)

Weighted-
Average
Grant Date
Fair Value

December 31, 2017

Non-vested
Shares
(000)

Weighted-
Average
Grant Date
Fair Value

Outstanding and non-vested at beginning
of year
Granted
Vested
Forfeited

$

315
117
(131 )
(24)

Outstanding and non-vested at end of year

277

$

Aggregate grant date fair value
Total fair value of shares vested during the
year

$

$

16,181

7,954

55
59
61
57

58

$

227
202
(107 )
(7 )

315

$

$

$

17,295

6,040

47
60
56
52

55

$

$

$

$

222
126
(105 )
(16)

227

10,618

5,040

45
48
45
47

47

December 31, 
2019

Year ended

December 31, 
2018

Shared-based compensation for non-vested shares
Tax benefit for non-vested share compensation
Unrecognized compensation cost for non-vested shares
Weighted average period over which unrecognized compensation will be
recognized (years)

$
$
$

8,001
2,016
8,654

$
$

1.7  

December 31, 
2017

6,874
1,732

$
$

5,045
1,791

Employee Activity – Performance Shares

The  Company  annually  grants  performance  shares  to  key  employees. Under  the  terms  of  the  performance  share  agreements,  following  the  end  of  a  three-year
performance  period,  the  Company  will  issue  to  these  employees  a  calculated  number  of  common  stock  shares  based  on  meeting  certain  performance  targets.  For  shares
granted  during  the  year  ended  December  31, 2019,  50%  of  the  performance  share  issuances  will  be  based  on  meeting  earnings  before  interest,  taxes,  depreciation  and
amortization ("EBITDA") per share targets and the remaining 50% of the performance share issuances will be based on the three-year performance of the Company’s total
shareholder return ("TSR") as compared to the TSR of a selected peer group. All performance shares granted during the years ended December 31, 2018 and 2017 were based
on achieving total shareholder return targets. All forfeitures were recognized as they occurred.

Depending  upon  the  EBITDA  per  share  targets  met, 0%  to 200%  of  the  granted  shares  may  ultimately  be  issued.  For  shares  granted  based  on  total  shareholder

return, 0% of the shares will be issued if the Company's total shareholder return

F-25

 
 
   
Table of Contents

FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2019
(In thousands, except share and per share data)

outperforms 25% or less of the peer group, but 200% of the shares will be issued if the Company's total shareholder return performs better than 90% of the peer group.

The fair value of the performance shares granted based on the three year performance of the Company’s total shareholder return was estimated using a Monte Carlo
simulation. The  following  table  contains  the  weighted-average  assumptions  used  to  estimate  the  fair  value  of  performance  shares  granted  using  the  Monte  Carlo
simulation.  These assumptions are subjective and changes in these assumptions can materially affect the fair value estimate.

Expected stock price volatility
Weighted average risk-free interest rate

23.4 %  
2.5 %  

24.3 %
2.2 %

December 31, 
2019

Year ended

December 31, 
2018

December 31, 
2017

24.7 %
1.4 %

The following tables summarize the Company's employee performance share activity, assuming median share awards, and related information:

December 31, 
2019

Non-vested
Shares
(000)

Weighted-
Average
Grant Date
Fair Value

Year ended

December 31, 
2018

December 31, 
2017

Non-vested
Shares
(000)

Weighted-
Average
Grant Date
Fair Value

Non-vested
Shares
(000)

Weighted-
Average
Grant Date
Fair Value

Outstanding and non-vested at beginning
of year
Granted
Additional shares awarded based on
performance
Vested
Forfeited
Outstanding and non-vested at end of
year

$

65
30

—
(23)
(10)

62

$

58
61

—
64
63

62

$

69
18

—
—
(22)

65

$

58
72

—
—
67

58

$

80
27

—
—
(38)

69

$

55
56

—
—
51

58

Aggregate grant date fair value

$

3,870

$

3,795

$

3,980

December 31, 
2019

Year ended

December 31, 
2018

Shared-based compensation for performance shares
Tax benefit for performance share compensation
Unrecognized compensation cost for performance shares
Weighted average period over which unrecognized compensation
will be recognized (years)

$
$
$

1,176
296
1,529

$
$

1.8  

December 31, 
2017

1,263
318

$
$

1,045
371

Employee Activity – Employee Stock Purchase Plan

Under the 2005 Employee Stock Purchase Plan (the "ESPP"), which has been approved by shareholders, the Company is authorized to issue up to a remaining 350
shares of common stock to employees of the Company.  These shares may be issued at a price equal to 90% of the lesser of the market value on the first day or the last day of
each six-month purchase period. Common

F-26

 
 
 
 
 
    
 
 
 
   
Table of Contents

FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2019
(In thousands, except share and per share data)

stock purchases are paid for through periodic  payroll  deductions  and/or  up  to two large lump sum contributions. The  following  table  summarizes  the  Company's  employee
stock purchase activity and related information:

Year ended
December 31, December 31,

2019

2018

  December 31,
2017

Shares purchased by participants under plan
Average purchase price
Weighted-average fair value of each purchase right under the
ESPP granted 1
Share-based compensation for ESPP shares

$

$
$

12
51

14
163

$

$
$

9  
51   $

6   $
59   $

10
46

9
92

1 Equal to the discount from the market value of the common stock at the end of each six month purchase period

Non-employee Director Activity – Non-vested Shares

In May 2006, the Company’s shareholders approved the Company’s 2006 Non-Employee Director Stock Plan (the “2006 Plan”).  The Company’s shareholders then
approved the Company’s Amended and Restated Non-Employee Director Stock Plan (the “Amended Plan”) on May 22, 2007.  The Amended Plan was then further amended
and  restated  on  December  17,  2008.    Under  the Amended  Plan,  on  the  first  business  day  after  each Annual  Meeting  of  Shareholders,  each  non-employee  director  will
automatically be granted an award (the “Annual Grant”), in such form and size as the Board determines from year to year.  Unless otherwise determined by the Board, Annual
Grants  will  become  vested  and  nonforfeitable  on  the  earlier  of  (a)  the  day  immediately  prior  to  the  first Annual  Meeting  that  occurs  after  the  Grant  Date  or  (b)  the  first
anniversary of the Grant Date so long as the non-employee director’s service with the Company does not earlier terminate.  Each director may elect to defer receipt of the
shares under a non-vested share award until the director terminates service on the Board of Directors.  If a director elects to defer receipt, the Company will issue deferred
stock units to the director, which do not represent actual ownership in shares and the director will not have voting rights or other incidents of ownership until the shares are
issued.  However, the Company will credit the director with dividend equivalent payments in the form of additional deferred stock units for each cash dividend payment made
by the Company. All forfeitures were recognized as they occurred.

In  May  2016,  with  the  approval  of  shareholders,  the  Company  further  amended  the  Amended  Plan  to  reserve  for  issuance  an  additional 160  common  shares,
increasing the total number of reserved common shares under the Amended Plan to 360. As of December 31, 2019, there were approximately 116 shares remaining available
for grant.

F-27

   
 
 
 
   
   
    
 
  
    
Table of Contents

FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2019
(In thousands, except share and per share data)

The following tables summarize the Company's non-employee non-vested share activity and related information:

December 31, 
2019

Non-vested
Shares and
Deferred
Stock Units
(000)

Weighted-
Average
Grant Date
Fair Value

Year ended

December 31, 
2018

December 31, 
2017

Non-vested
Shares and
Deferred
Stock Units
(000)

Weighted-
Average
Grant Date
Fair Value

Non-vested
Shares and
Deferred
Stock Units
(000)

Weighted-
Average
Grant Date
Fair Value

Outstanding and non-vested at beginning
of year
Granted
Vested
Forfeited

$

15
16
(15)
—

Outstanding and non-vested at end of year

16

$

Aggregate grant date fair value
Total fair value of shares vested during the
year

$

$

990

970

59
62
64
—

62

$

$

Shared-based compensation for non-vested shares
Tax benefit for non-vested share compensation
Unrecognized compensation cost for non-vested shares
Weighted average period over which unrecognized compensation will
be recognized (years)

$
$
$

December 31, 
2019

F-28

52
59
52
—

59

$

$

$

16
14
(16)
(3 )

11

$

742

809

44
52
44
49

52

Year ended

December 31, 
2018

December 31, 
2017

775
195

$
$

608
216

$

11
16
(12)
—

15

$

920

615

$
$

970
244
368

0.4    

 
 
   
Table of Contents

Net Income per Share

FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2019
(In thousands, except share and per share data)

The following table sets forth the computation of basic and diluted net income per share:

Numerator:
Net income and comprehensive income
Income allocated to participating securities

Numerator for basic and diluted income per share - net income

Denominator:
Denominator for basic net income per share - weighted-average shares (in
thousands)
Effect of dilutive stock options (in thousands)
Effect of dilutive performance shares (in thousands)
Denominator for diluted net income per share - adjusted weighted-average
shares (in thousands)

Basic net income per share

Diluted net income per share

$

$

$

2019

2018

2017

87,099   $
(945 )  

86,154  

92,051   $
(881 )  

91,170  

28,195  
82  
31  

28,308  

3.06   $

3.04   $

29,076  
80  
34  

29,190  

3.14   $

3.12   $

87,255
(700 )

86,555

29,867
64
33

29,964

2.90

2.89

The number of instruments that could potentially dilute net income per basic share in the future, but that were not included in the computation of net income per

diluted share because to do so would have been anti-dilutive for the periods presented, are as follows:

Anti-dilutive stock options (in thousands)
Anti-dilutive performance shares (in thousands)
Anti-dilutive non-vested shares and deferred stock units (in thousands)

Total anti-dilutive shares (in thousands)

2019

2018

2017

183  
—  
—  

183  

126  
16  
9  

151  

172
—
—

172

5.        Income Taxes

The Company or one of its subsidiaries files income tax returns in the U.S. federal jurisdiction, various states and Canada. With a few exceptions, the Company is no

longer subject to U.S. federal, state and local, or Canadian examinations by tax authorities for years before 2012.

Tax Reform

On December 22, 2017, President Trump signed into law H.R. 1, “An Act to provide for reconciliation pursuant to titles II and V of the concurrent resolution on the
budget for fiscal year 2018” (this legislation is referred to herein as the “U.S. Tax Act”). The U.S. Tax Act provided for significant changes in the U.S. Internal Revenue Code
of 1986, as amended. The U.S. Tax Act contained provisions with separate effective dates but was generally effective for taxable years beginning after December 31, 2017.

Beginning on January 1, 2018, the U.S. Tax Act lowered the U.S. corporate income tax rate from 35% to 21% on our U.S. earnings from that date and beyond. The
revaluation of our U.S. deferred tax assets and liabilities to the 21% corporate tax rate reduced our net U.S. deferred income tax liability by approximately $15,901 which is
reflected as a reduction in our income tax expense in our results for the quarter and year ended December 31, 2017.

On December 22, 2017, the SEC staff issued SAB 118 that allowed us to record provisional amounts during a measurement period not to extend beyond one year of

the enactment date.  As of December 22, 2018, the Company completed its accounting

F-29

 
 
 
 
   
   
 
   
   
 
   
   
 
 
 
Table of Contents

FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2019
(In thousands, except share and per share data)

for all of the enactment-date income tax effects of the U.S. Tax Act.  The Company made no adjustments to the provisional amounts recorded at December 31, 2017.

Income Taxes

The provision for income taxes consists of the following:

Current:
Federal

State

Deferred:
Federal

State

2019

2018

2017

$

$

17,319   $
4,925  

22,244  

5,561  
1,207  

6,768  
29,012   $

16,572   $
3,559  

20,131  

7,194  
870  

8,064  
28,195   $

28,556
4,043

32,599

(11,860 )
(457 )

(12,317 )

20,282

The historical income tax expense differs from the amounts computed by applying the federal statutory rate of 21.0% for 2019 and 2018 and 35.0% for 2017 to

income before income taxes as follows:

2019

2018

2017

Tax expense at the statutory rate
State income taxes, net of federal benefit
Share-based compensation
Qualified stock options
Other permanent differences
Section 162(m) limitation
Deferred tax asset valuation allowance
Federal qualified property deductions
Federal income tax credits
Non-taxable acquisitions
Rate impact on deferred tax liabilities

Other

25,252   $
3,685  
(50 )  
12  
150  
13  
35  
—  
(207 )  
—  
—  
(695 )  

28,195   $

37,637
2,339
(366 )
32
252
—
78
(2,075 )
(58 )
(568 )
(15,901 )
(1,088 )

20,282

24,383   $
4,843  
(587 )  
34  
189  
421  
—  
—  
(183 )  
—  
—  
(88 )  

29,012   $

$

$

F-30

 
 
 
 
   
 
 
 
   
 
 
 
 
 
    
Table of Contents

FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2019
(In thousands, except share and per share data)

Deferred income taxes reflect the net tax effects of temporary differences between the carrying amounts of assets and liabilities for financial reporting purposes and

the amounts used for income tax purposes. Significant components of the Company’s deferred tax liabilities and assets are as follows:

Deferred tax assets:

Accrued expenses
Allowance for doubtful accounts
Operating lease obligations
Share-based compensation
Accruals for income tax contingencies

Net operating loss carryforwards

Total deferred tax assets

Valuation allowance

Total deferred tax assets, net of valuation allowance

Deferred tax liabilities:

Tax over book depreciation
Prepaid expenses deductible when paid
Operating lease right-of-use assets
Goodwill

Intangible assets

Total deferred tax liabilities

Net deferred tax liabilities

December 31,
2019

December 31,
2018

$

8,454   $
539  
38,822  
3,881  
185  
1,089  

52,970  
(395 )  
52,575  

26,816  
4,356  
38,822  
16,036  
10,487  

96,517  

10,362
535
—
3,526
217
2,906

17,546

(395 )

17,151

25,606
3,902
—
13,913
10,904

54,325

$

(43,942 )   $

(37,174 )

Total cash income tax payments, net of refunds, during fiscal years 2019, 2018 and 2017 were $20,121, $21,064 and $36,110, respectively.

The Company has considered the weight of all available evidence in determining the need for a valuation allowance against each of the Company’s various deferred
tax assets and believes the Company’s history of income is a significant weight of evidence supporting the realization of all of the Company’s federal and most state deferred
tax assets. In addition, the Company believes all existing deferred tax liabilities will reverse in a manner that generates enough taxable income to realize an offsetting amount
of deferred tax assets. Given the historical positive performance of the Company for having more than ten consecutive years of profitability, the Company expects to fully
utilize the vast majority of its deferred tax assets and has concluded that the only valuation allowance needed relates to state net operating loss carryforwards, as noted below.

As a result of the Towne acquisition, the Company has approximately $2,000, $10,258 and $18,586 of federal net operating losses as of December 31, 2019, 2018

and 2017 respectively, that will expire between 2020 and 2030. The Company expects to be able to fully utilize these federal net operating losses before they expire.

At December  31,  2019, 2018  and  2017  the  Company  had  state  net  operating  loss  carryforwards  of $16,926, $18,148  and $18,126,  respectively  that  will  expire
between  2019  and  2030. Also, the use of these state net operating losses is limited to the future taxable income of separate legal entities. Based on expectations of future
taxable income, management believes that it is more likely than not that the results of operations for certain separate legal entities will not generate sufficient taxable income
to realize portions of these net operating loss benefits for state loss carryforwards.  As a result, a valuation allowance has been provided for the state loss carryforwards for
these specific legal entities. The valuation allowance on these state loss carryforwards did not change during 2019, and increased $35 during 2018 and $78 during 2017.

F-31

 
 
   
 
   
Table of Contents

Income Tax Contingencies

FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2019
(In thousands, except share and per share data)

The Company, or one of its subsidiaries, files income tax returns in the U.S. federal jurisdiction, various states and Canada. With a few exceptions, the Company is

no longer subject to U.S. federal, state and local, or Canadian examinations by tax authorities for years before 2012.

A reconciliation of the beginning and ending amount of unrecognized tax benefit is as follows:

Balance at December 31, 2016
Reductions for settlement with state taxing authorities
Additions for tax positions of prior years
Additions for tax positions of current year

Balance at December 31, 2017
Reductions for settlement with state taxing authorities
Reductions for tax positions of prior years
Additions for tax positions of current year

Balance at December 31, 2018
Reductions for settlement with state taxing authorities
Additions for tax positions of current year

Balance at December 31, 2019

$

Liability for
Unrecognized Tax
Benefits

582
(14 )
400
366

1,334
(271 )
(40 )
35

1,058
(99 )
28

987

Included  in  the  liability  for  unrecognized  tax  benefits  at December  31,  2019  and December  31,  2018  are  tax  positions  of $987  and $1,058,  respectively,  which
represents tax positions where the realization of the ultimate benefit is uncertain and the disallowance of which would affect the Company’s annual effective income tax rate.

In  addition,  at December  31,  2019  and December  31,  2018,  the  Company  had  accrued  penalties  associated  with  unrecognized  tax  benefits  of $104  and $61,
respectively.    At  December  31,  2019  and December  31,  2018,  the  Company  also  had  accrued  interest  associated  with  unrecognized  tax  benefits  of $214  and $143,
respectively.  

6.        Leases

As of January 1, 2019, the Company adopted ASU 2016-02, Leases, which required the Company to recognize a right-of-use asset and a corresponding lease liability
on its balance sheet for most leases classified as operating leases under previous guidance. The Company adopted the standard using the modified retrospective approach as of
January 1, 2019 and comparative financial statements have not been presented as allowed per the guidance.

The  Company  elected  several  of  the  practical  expedients  permitted  under  the  transition  guidance  within  the  new  standard. The  package  of  practical  expedients
elected  allowed  the  Company  to  carryforward  its  conclusions  over  whether  any  existing  contracts  contain  a  lease,  to  carryforward  historical  lease  classification,  and  to
carryforward its evaluation of initial direct costs for any existing leases. In addition, the Company elected the practical expedients to combine lease and non-lease components
and to keep leases with an initial term of 12 months or less, after the consideration of options, off the balance sheet. For these leases with an initial term of 12 months or less,
after the consideration of options, the Company recognized the corresponding lease expense on a straight-line basis over the lease term. These practical expedients have been
elected for all leases and subleases and will be applied on a go-forward basis.

A contract is or contains a lease if the contract conveys the right to control the use of an identified asset for a period of time in exchange for consideration. An entity
controls the use of the identified asset if both of the following are true: (1) the entity obtains the right to substantially all of the economic benefits from use of the identified
asset and (2) the entity has the right to

F-32

     
 
 
 
Table of Contents

FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2019
(In thousands, except share and per share data)

direct the use of the identified asset. For the years ended December 31, 2019, 2018 and 2017, the Company leased facilities and equipment under operating and finance leases.

The  Company  leases  some  of  its  facilities  under  noncancellable  operating  leases  that  expire  in  various  years  through  2026. Certain  leases  may  be  renewed  for
periods varying from 1 to 10 years.  The Company has entered into or assumed through acquisition several equipment operating leases for assets including tractors, straight
trucks and trailers with original lease terms between 2 and 6 years.  These leases expire in various years through 2025 and certain leases may be renewed for periods varying
from 1 to 3 years. 

Primarily through acquisitions, the Company assumed equipment leases that met the criteria for classification as a finance lease.  In conjunction with the acquisition
of O.S.T. in July 2019, discussed further in Note 2, Acquisitions, Goodwill and Other Long-Lived Assets, the Company assumed finance leases with remaining lease terms
between 2 and 7 years. These leases expire in various years through 2025 with no options to renew.  All other finance leases are not considered material to the Company's
financial statements for the years ended December 31, 2019, 2018 and 2017. The finance leased equipment is being amortized over the shorter of the lease term or useful life.
This amortization is included in depreciation and amortization expense.

The Company also subleases certain facility leases to independent third parties; however, as the Company is not relieved of its primary obligation under these leases,
these assets are included in the right-of-use lease assets and corresponding lease liabilities as of December 31, 2019. Sublease rental income was $2,154, $1,724 and $1,923 in
2019, 2018  and 2017, respectively.  In 2020, the Company expects to receive aggregate future minimum rental payments under noncancellable subleases of approximately
$1,505.  Noncancellable subleases expire between 2020 and 2024.

For leases and subleases with terms greater than 12 months, the Company recorded the related right-of-use asset as the balance of the related lease liability, adjusted
for any prepaid or accrued lease payments. Unamortized initial direct costs and lease incentives were not significant as of December 31, 2019. The lease liability was recorded
at the present value of the lease payments over the term. Many of the Company's leases include rental escalation clauses, renewal options and/or termination options that were
contemplated in the determination of lease payments when appropriate. As of December 31, 2019, the Company was not reasonably certain of exercising any renewal options.
Further, as of December 31, 2019, it was reasonably certain that all termination options would not be exercised. As such, there were no adjustments made to its right-of-use
lease assets or corresponding liabilities as a result. In addition, the Company does not have any leases with residual value guarantees or material restrictions or covenants as of
December 31, 2019.

The  Company  did  not  separate  lease  and  nonlease  components  of  contracts  for  purposes  of  determining  the  right-of  use  lease  asset  and  corresponding  liability.
Additionally, variable lease and variable nonlease components were not contemplated in the calculation of the right-of-use asset and corresponding liability. For facility leases,
variable lease costs include the costs of common area maintenance, taxes, and insurance for which the Company pays its lessors an estimate that is adjusted to actual expense
on a quarterly or annual basis depending on the underlying contract terms. For equipment leases, variable lease costs may include additional fees for using equipment in excess
of  estimated  annual  mileage  thresholds. Leasehold  improvements  were  also  excluded  from  the  calculation  of  the  right-of-use  asset  and  corresponding  liability. Leasehold
improvements are recorded as an asset at cost and are amortized over the shorter of the estimated useful life or the initial term of the lease.

In addition, the Company holds contracts with independent owner-operators. These contracts explicitly identify the tractors to be operated by the independent owner-
operators and therefore, the Company concluded that these represent embedded leases. However, the contract compensation is variable based upon a rate per shipment and a
rate per mile. As such, these amounts are excluded from the calculation of the right-of-use lease asset and corresponding liability and are instead disclosed as part of variable
lease  costs  below.  Costs  incurred  for  independent  owner-operators  in  accordance  with  these  embedded  leases  are  included  in  purchased  transportation  on  the  Company's
Statements of Comprehensive Income, totaling $358,185, $316,147 and $317,452 for the years ended December 31, 2019, 2018 and 2017, respectively.

When available, the Company uses the rate implicit in the lease or sublease to discount lease payments to present value; however, most of our leases do not provide a
readily determinable implicit rate. Therefore, the Company must estimate its incremental borrowing rate  to  discount  the  lease  payments  based  on  information  available  at
lease commencement. The incremental borrowing rate is defined as the rate of interest that the Company would have to pay to borrow, on a collateralized basis and over a
similar term, an amount equal to the lease payments in a similar economic environment. If using the Company’s incremental borrowing rate, management has elected to utilize
a portfolio approach and applies the rates to a portfolio of leases with similar

F-33

Table of Contents

FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2019
(In thousands, except share and per share data)

underlying assets and terms. Upon adoption of the new lease standard, discount rates used for existing leases were established at January 1, 2019.

The following table summarizes the Company's lease costs for the year ended December 31, 2019 and related information:

Lease cost
Finance lease cost:

Amortization of right-of-use assets
Interest on lease liabilities

Operating lease cost
Short-term lease cost
Variable lease cost
Sublease income

Total lease cost

Other information
Cash paid for amounts included in the measurement of lease liabilities:

Operating cash flows from finance leases
Operating cash flows from operating leases
Financing cash flows from finance leases

Right-of-use assets obtained in exchange for new finance lease liabilities
Right-of-use assets obtained in exchange for new operating lease liabilities
Weighted-average remaining lease term - finance leases (in years)
Weighted-average remaining lease term - operating leases (in years)
Weighted-average discount rate - finance leases

Weighted-average discount rate - operating leases

$

$

$
$
$
$
$

Year ended

December 31, 
2019

1,019
129
59,012
12,056
373,181
2,154

447,551

129
57,589
946
8,188
202,278
4.6
3.8

3.4 %
4.0 %

The table below reconciles the undiscounted cash flows for each of the next five years and total of the remaining years to the lease liabilities recorded on the balance

sheet as of December 31, 2019:

Payment Due Period

Operating Leases

Finance Leases

2020
2021
2022
2023
2024
Thereafter

Total minimum lease payments

Less: amount of lease payments representing interest

Present value of future minimum lease payments

Less: current portion of lease obligations

$

61,804 $
46,755
31,918
22,088
14,775
7,351

184,691
(32,551 )

152,140
(50,615 )

Long-term lease obligations

$

101,525 $

1,611
1,610
1,342
1,200
798
268

6,829
(499 )

6,330
(1,421 )

4,909

F-34

 
 
 
 
 
 
 
 
Table of Contents

FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2019
(In thousands, except share and per share data)

As of December 31, 2019, the Company has certain obligations to lease tractors, which will be delivered throughout 2020. These leases are expected to have terms of

approximately 3 to 4 years and are not expected to materially impact the Company's right-of-use lease assets or liabilities as of December 31, 2019.

7.        Commitments and Contingencies

From time to time, the Company is party to ordinary, routine litigation incidental to and arising in the normal course of business.  The Company does not believe that

any of these pending actions, individually or in the aggregate, will have a material adverse effect on its business, financial condition, results of operations or cash flows.

The  primary  claims  in  the  Company’s  business  relate  to  workers’  compensation,  property  damage,  vehicle  liability  and  employee  medical  benefits.  Most  of  the
Company’s  insurance  coverage  provides  for  self-insurance  levels  with  primary  and  excess  coverage  which  management  believes  is  sufficient  to  adequately  protect  the
Company from catastrophic claims. Such insurance coverage above the applicable self-insurance levels continues to be an important part of the Company's risk management
process.
In the opinion of management, adequate provision has been made for all incurred claims up to the self-insured limits, including provision for estimated claims incurred but not
reported.

The  Company  is  responsible  for  the  first $7,500  per  incident  until  it  meets  the $6,000  aggregate  deductible  for  incidents  resulting  in  claims  between $3,000  and
$5,000 and the $2,500 aggregate deductible for incidents resulting in claims between $5,000 and $10,000. During the year ended December 31, 2019, the Company recorded a
$7,500 reserve for pending vehicular claims related to one incident. Although these claims are still developing, the Company has recorded reserves for the claims up to its
self-insured retention limit of $7,500 and therefore, no further impact to the Company’s operating results is expected.

Because  of  the  uncertainty  of  the  ultimate  resolution  of  outstanding  claims,  as  well  as  uncertainty  regarding  claims  incurred  but  not  reported,  it  is  possible  that
management’s provision for these losses could change materially in the near term. However, no estimate can currently be made of the range of additional loss that is at least
reasonably possible.

As of December 31, 2019, the Company had commitments to purchase trailers and forklifts for approximately $6,376 during 2020. 

8.        Employee Benefit Plan

The Company has a retirement savings plan (the “401(k) Plan”). The 401(k) Plan is a defined contribution plan whereby employees who have completed 90 days of
service, a minimum of 1,000 hours of service and are age 21 or older are eligible to participate. The 401(k) Plan allows eligible employees to make contributions of 2.0% to
80.0% of their annual compensation. For all periods presented, employer contributions were made at 25.0% of the employee’s contribution up to a maximum of 6.0% of total
annual compensation, except where government limitations prohibit.

Employer  contributions  vest 20.0%  after two  years  of  service  and  continue  vesting 20.0%  per  year  until  fully  vested.  The  Company’s  matching  contributions

expensed in 2019, 2018 and 2017 were approximately $2,004, $1,713 and $1,441, respectively.

9.        Financial Instruments

Off Balance Sheet Risk

At December 31, 2019, the Company had letters of credit outstanding totaling $13,970.

Fair Value of Financial Instruments

The following methods and assumptions were used by the Company in estimating its fair value disclosures for financial instruments:

Accounts receivable and accounts payable: The carrying amounts reported in the balance sheet for accounts receivable and accounts payable approximate their fair

value based on their short-term nature.

F-35

    
 
 
    
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FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2019
(In thousands, except share and per share data)

Revolving  credit  facility:  The  Company’s  revolving  credit  facility  bears  variable  interest  rates  plus  additional  basis  points  based  upon  covenants  related  to  total

indebtedness to earnings. As the revolving credit facility bears a variable interest rate, the carrying value approximates fair value.

The fair value estimates of earn-outs are discussed in Note 4, Acquisitions and Long-Lived Assets.

Using interest rate quotes and discounted cash flows, the Company estimated the fair value of its outstanding finance lease obligations as follows:

December 31, 
2019

December 31, 
2018

Finance lease obligations

Carrying Value  
$

6,330   $

Fair Value

  Carrying Value  

Fair Value

6,318   $

363   $

374

The carrying value of the finance lease obligations are included within the Equipment section of Property and equipment on the Company’s Consolidated Balance

Sheet. The Company's fair value estimates for the above financial instruments are classified within level 3 of the fair value hierarchy as defined in the FASB Codification.

10.        Segment Reporting

Effective  September  1,  2018,  Thomas  Schmitt  was  named  the  Company's  President  and  Chief  Executive  Officer.  Mr.  Schmitt  is  the  Company's  Chief  Operating
Decision Maker ("CODM") and is primarily responsible for allocating resources to and assessing the performance of the Company's segments. As a result of this change in
leadership,  the  Company  revisited  its  strategy.  Due  to  this  change  in  leadership  and  the  implementation  of  a  new  strategy,  Management  changed  how  it  evaluates  and
manages the business effective in the fourth quarter of 2019 and classifies our services into three reportable segments: Expedited Freight, Intermodal and Pool Distribution.
The  results  of  our  previous  Expedited  LTL  and  TLS  segments  have  been  consolidated  into  our  Expedited  Freight  segment.  This  classification  is  consistent  with  how  the
CODM makes decisions about resource allocation and assesses the Company's performance. The Company has recast its financial information and disclosures for the prior
period to reflect the segment disclosures as if the current presentation had been in effect throughout all periods presented. For financial information relating to each of our
business segments, see Note 10, Segment Reporting to our Consolidated Financial Statements.

Expedited  Freight  operates  a  comprehensive  national  network  to  provide  expedited  regional,  inter-regional  and  national  LTL  services.  Expedited  Freight  offers
customers  local  pick-up  and  delivery  and  other  services  including  final  mile,  truckload,  shipment  consolidation  and  deconsolidation,  warehousing,  customs  brokerage  and
other handling. Included within the $988,757 of Expedited Freight revenue for the year end December 31, 2019 are defined services including Network revenue of $676,911,
Truckload  revenue  of $184,663,  Final  Mile  revenue  of $100,555  and  other  revenue  of $26,628.  Intermodal  provides  first-  and  last-mile  high  value  intermodal  container
drayage services both to and from seaports and railheads. Pool provides high-frequency handling and distribution of time sensitive product to numerous destinations.

Except  for  certain  insurance  activity,  the  accounting  policies  of  the  segments  are  the  same  as  those  described  in  the  summary  of  significant  accounting  policies
disclosed in Note 1. For workers compensation and vehicle claims each segment is charged an insurance premium and is also charged a deductible that corresponds with our
corporate  deductibles  disclosed  in  Note  1. However,  any  losses  beyond  our  deductibles  and  any  loss  development  factors  applied  to  our  outstanding  claims  as  a  result  of
actuary analysis are not passed to the segments, but recorded at the corporate level within Eliminations and Other.

Segment data includes intersegment revenues.  Costs of the corporate headquarters and shared services are allocated to the segments based on usage. The expense
associated  with  shared  operating  assets,  such  as  trailers,  is  allocated  between  operating  segments  based  on  usage.  However,  the  carrying  value  of  the  asset's  basis  is  not
allocated. The Company evaluates the performance of its segments based on income from operations.  The Company’s business is conducted in the U.S. and Canada.

F-36

 
 
 
 
     
    
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FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2019
(In thousands, except share and per share data)

The following tables summarize segment information about results from operations and assets used by the chief operating decision maker of the Company in making

decisions regarding allocation of assets and resources as of and for the years ended December 31, 2019, 2018 and 2017.

Year ended December 31, 2019

External revenues
Intersegment revenues
Depreciation
Amortization
Share-based compensation expense
Interest expense
Income (loss) from operations
Total assets
Capital expenditures

Expedited
Freight

Intermodal

Pool Distribution

Eliminations &
Other

Consolidated

  $

985,697   $
3,060  
22,993  
4,336  
8,628  
—  
101,065  
713,527  
22,179  

$

217,606
105
3,086
5,848  
1,801
142
23,679
206,576
717

207,092
297
4,884
1,029  
644
—
7,275
115,638
5,313

$

— $

(3,462 )
(67 )
—  

834
2,569
(13,196 )
(44,863 )
—

1,410,395
—
30,896
11,213
11,907
2,711
118,823
990,878
28,209

Year ended December 31, 2018 (As
Adjusted)

Expedited
Freight

Intermodal

Pool Distribution

Eliminations &
Other

Consolidated

External revenues
Intersegment revenues
Depreciation
Amortization
Share-based compensation expense
Interest expense
Income (loss) from operations
Total assets
Capital expenditures

  $

926,446   $
4,678  
25,453  
3,499  
8,457  
(20)  
101,440  
550,051  
38,710  

$

200,750
256
1,719
4,610  
984
58
23,266
167,002
854

$

193,690
427
5,871
1,029  
453
—
5,870
64,306
2,729

— $

(5,361 )

2
—  

655
1,745
(8,545 )
(21,144 )
—

1,320,886
—
33,045
9,138
10,549
1,783
122,031
760,215
42,293

Year ended December 31, 2017 (As
Adjusted)

Expedited
Freight

Intermodal

Pool Distribution

Eliminations &
Other

Consolidated

External revenues
Intersegment revenues
Depreciation
Amortization
Share-based compensation expense
Interest expense
Income (loss) from operations
Total assets
Capital expenditures

  $

846,706   $
3,701  
23,260  
5,171  
7,154  
5  
91,184  
506,652  
36,683  

$

154,446
238
1,867
3,981  
562
48
12,963
149,150
514

168,194
289
5,732
1,041  
387
—
6,378
55,970
1,068

$

— $

(4,228 )

3
—  
—
1,156
(1,768 )
(19,150 )
—

1,169,346
—
30,862
10,193
8,103
1,209
108,757
692,622
38,265

F-37

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table of Contents

FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2019
(In thousands, except share and per share data)

11.        Quarterly Results of Operations (Unaudited)

The following is a summary of the quarterly results of operations for the years ended December 31, 2019 and 2018: 

Operating revenue
Income from operations
Net income

Net income per share:
   Basic
   Diluted

Operating revenue
Income from operations
Net income

Net income per share:
   Basic
   Diluted

  $

  $
  $

  $

  $
  $

2019

March 31

June 30

September 30

December 31

321,471   $
24,734  
18,407  

345,756   $
30,550  
22,330  

361,663   $
30,689  
22,195  

381,504
32,852
24,168

0.64   $
0.64   $

0.78   $
0.78   $

2018

0.78   $
0.78   $

0.86
0.85

March 31

June 30

September 30

December 31

302,608   $
24,235  
17,741  

330,343   $
32,870  
24,298  

331,375   $
29,879  
22,329  

0.60   $
0.60   $

0.83   $
0.82   $

0.76   $
0.76   $

F-38

356,561
35,047
27,684

0.95
0.95

 
 
 
 
 
 
 
 
 
 
   
   
   
   
   
   
   
   
 
   
   
   
   
 
 
 
 
 
 
 
 
 
 
   
   
   
   
   
   
   
   
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12.        Subsequent Event

FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2019
(In thousands, except share and per share data)

On  January  12,  2020,  the  Company  acquired  substantially  all  of  the  assets  of  Linn  Star  Holdings,  Inc.,  Linn  Star  Transfer,  Inc.  and  Linn  Star  Logistics,  LLC

(collectively, “Linn Star”) for $57,200. This transaction was funded using cash flows from operations.

Linn Star is a privately-held Final Mile provider headquartered in Cedar Rapids, Iowa. As part of our Company’s strategic growth plan, the acquisition of Linn Star
will increase Forward Final Mile’s capabilities significantly while expanding our footprint with an additional 20 locations. The Company anticipates Linn Star will contribute
approximately $90,000 of revenue and $6,300 of operating income on an annualized basis.

F-39

    
Table of Contents

Forward Air Corporation
Schedule II — Valuation and Qualifying Accounts
(In thousands)

Col. A

Col. B

Balance at
Beginning
of Period

Col. C

Col. D

Charged to
Costs and
Expenses

Charged to
Other Accounts
Described

Deductions
-Described

Col. E

Balance at
End of
Period

Year ended December 31, 2019
   Allowance for doubtful accounts
   Allowance for revenue adjustments (1)
   Income tax valuation

Year ended December 31, 2018
   Allowance for doubtful accounts
   Allowance for revenue adjustments (1)
   Income tax valuation

Year ended December 31, 2017
   Allowance for doubtful accounts
   Allowance for revenue adjustments (1)
   Income tax valuation

$

$

$

1,309   $
772  
395  

2,476  

2,542   $
464  
360  

3,366  

1,309   $
405  
282  

1,996  

761   $
—  
—  

761  

139   $
—  
35  

174  

1,814   $
—  
78  

1,892  

—   $

3,342  
—  

3,342  

—   $

3,628  
—  

3,628  

—   $

3,055  
—  

3,055  

$

$

$

726 (2) 
3,357 (3) 
—  

4,083  

1,372 (2) 
3,320 (3) 
—  

4,692  

581 (2) 
2,996 (3) 
—  

3,577  

1,344
757
395

2,496

1,309
772
395

2,476

2,542
464
360

3,366

(1) Represents an allowance for adjustments to accounts receivable due to disputed rates, accessorial charges and other aspects of previously billed shipments.
(2) Represents uncollectible accounts written off, net of recoveries
(3) Represents adjustments to billed accounts receivable

S-1

 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
 
 
 
 
 
 
 
 
 
   
   
   
 
 
 
 
 
 
 
 
 
   
   
   
 
 
 
 
 
 
 
No.

3.1

3.2

4.1

4.2
10.1

10.2

10.3

10.4

10.5

10.6

10.7

10.8

  Exhibit

EXHIBIT INDEX

  Restated Charter of the registrant (incorporated herein by reference to Exhibit 3 to the registrant’s Current Report on Form 8-K filed with the Securities

and Exchange Commission on May 28, 1999 (File No. 0-22490))

  Amended and Restated Bylaws of the registrant (incorporated herein by reference to Exhibit 3.1 to the registrant’s Current Report on Form 8-K filed with

the Securities and Exchange Commission on July 31, 2017 (File No. 0-22490))
Form of Forward Air Corporation Common Stock Certificate (incorporated herein by reference to Exhibit 4.1 to the registrant’s Quarterly Report on Form
10-Q for the quarterly period ended September 30, 1998 filed with the Securities and Exchange Commission on November 16, 1998 (File No. 0-22490))

  Description of Capital Stock
* Forward Air Corporation 2005 Employee Stock Purchase Plan (incorporated herein by reference to the registrant's Proxy Statement filed with the

Securities and Exchange Commission on April 20, 2005 (File No. 0-22490))

  Air Carrier Certificate, effective August 28, 2003 (incorporated herein by reference to Exhibit 10.5 to the registrant's Annual Report on Form 10-K for the

fiscal year ended December 31, 2003 filed with the Securities and Exchange Commission on March 11, 2004 (File No. 0-22490))

Form of Director Indemnification Agreement (incorporated herein by reference to Exhibit 10.4 to the registrant's Annual Report on Form 10-K for the
fiscal year ended December 31, 2017 filed with the Securities and Exchange Commission on February 23, 2018 (File No. 0-22490))

* Form of Non-Qualified Stock Option Agreement under the registrant's Amended and Restated Stock Option and Incentive Plan (incorporated herein by
reference to Exhibit 10.16 to the registrant's Annual Report on Form 10-K for the fiscal year ended December 31, 2010 filed with the Securities and
Exchange Commission on February 24, 2011 (File No. 0-22490))

* Forward Air Corporation Executive Severance and Change in Control Plan, effective as of January 1, 2013 (incorporated herein by reference to Exhibit
10.1 to the registrant's Current Report on Form 8-K filed with the Securities and Exchange Commission on December 14, 2012 (File No. 0-22490))
* Forward Air Corporation Amended and Restated Stock Option and Incentive Plan, as further amended and restated on February 7, 2013 (incorporated
herein by reference to Exhibit 10.1 to the registrant's Current Report on Form 8-K filed with the Securities and Exchange Commission on February 13,
2013 (File No. 0-22490))

* Form of Non-Qualified Stock Option Agreement for an award granted in February 2013, under the registrant's Amended and Restated Stock Option and
Incentive Plan (incorporated herein by reference to Exhibit 10.4 to the registrant's Quarterly Report on Form 10-Q for the quarterly period ended March
31, 2013, filed with the Securities and Exchange Commission on April 25, 2013 (File No. 0-22490))
First Amendment to the Forward Air Corporation Amended and Restated Stock Option and Incentive Plan (incorporated herein by reference to Exhibit
10.1 to the registrant’s Quarterly Report on Form 10-Q for the quarterly period ended March 31, 2016, filed with the Securities and Exchange Commission
on April 27, 2016 (File No. 0-22490))

10.9

* Form of Nonqualified Stock Option Agreement under the registrant’s Amended and Restated Stock Option and Incentive Plan (incorporated herein by

reference to Exhibit 10.1 to the registrant’s Current Report on Form 8-K filed with the Securities and Exchange Commission on February 12, 2016 (File
No. 0-22490))

10.10

* Form of CEO Nonqualified Stock Option Agreement under the registrant’s Amended and Restated Stock Option and Incentive Plan (incorporated herein
by reference to Exhibit 10.2 to the registrant’s Current Report on Form 8-K filed with the Securities and Exchange Commission on February 12, 2016
(File No. 0-22490))

10.11

* Form of Non-Employee Director Restricted Stock Units Agreement under the registrant’s Amended and Restated Non- Employee Director Stock Plan

(incorporated herein by reference to Exhibit 10.1 to the registrant’s Current Report on Form 8-K filed with the Securities and Exchange Commission on
May 10, 2016 (File No. 0-22490))

10.12

* Form of Non-Employee Director Restricted Stock Agreement under the registrant’s Amended and Restated Non-Employee Director Stock Plan

(incorporated herein by reference to Exhibit 10.2 to the registrant’s Current Report on Form 8-K filed with the Securities and Exchange Commission on
May 10, 2016 (File No. 0-22490))

10.13

* Michael J. Morris Offer Letter dated as of May 24, 2016 (incorporated herein by reference to Exhibit 10.1 to the registrant’s Current Report on Form 8-K

filed with the Securities and Exchange Commission on May 26, 2016 (File No. 0-22490))

10.14

* Form of Employee Restricted Share Agreement under the registrant’s 2016 Omnibus Incentive Compensation Plan (incorporated herein by reference to
Exhibit 10.2 to the registrant’s Quarterly Report on Form 10-Q for the quarterly period ended June 30, 2016 filed with the Securities and Exchange
Commission on July 27, 2016))

10.15

* Form of CEO Nonqualified Stock Option Agreement under the registrant’s 2016 Omnibus Incentive Compensation Plan (incorporated herein by reference

to Exhibit 10.41 to the registrant’s Annual Report on Form 10-K filed with the Securities and Exchange Commission on February 22, 2017)

 
 
 
10.16

* Form of CEO Performance Share Agreement under the registrant’s 2016 Omnibus Incentive Compensation Plan (incorporated herein by reference to

Exhibit 10.42 to the registrant’s Annual Report on Form 10-K filed with the Securities and Exchange Commission on February 22, 2017)

10.17

* Form of CEO Restricted Stock Agreement under the registrant’s 2016 Omnibus Incentive Compensation Plan (incorporated herein by reference to Exhibit

10.43 to the registrant’s Annual Report on Form 10-K filed with the Securities and Exchange Commission on February 22, 2017)

10.18

* Form of Nonqualified Stock Option Agreement under the registrant’s 2016 Omnibus Incentive Compensation Plan (incorporated herein by reference to

Exhibit 10.44 to the registrant’s Annual Report on Form 10-K filed with the Securities and Exchange Commission on February 22, 2017)

10.19

* Form of Performance Share Agreement under the registrant’s 2016 Omnibus Compensation Plan (incorporated herein by reference to Exhibit 10.45 to the

registrant’s Annual Report on Form 10-K filed with the Securities and Exchange Commission on February 22, 2017)

10.20

* Form of Notice of Grant of Performance Shares under the registrant’s 2016 Omnibus Compensation Plan (incorporated herein by reference to Exhibit 10.1

to the registrant’s Quarterly Report on Form 10-Q filed with the Securities and Exchange Commission on April 27, 2017)

10.21

* Executive Mortgage Assistance Agreement (incorporated herein by reference to Exhibit 10.2 to the registrant’s Quarterly Report on Form 10-Q filed with

the Securities and Exchange Commission on April 27, 2017)

10.22

* Severance Agreement (incorporated herein by reference to Exhibit 10.3 to the registrant’s Quarterly Report on Form 10-Q filed with the Securities and

Exchange Commission on April 27, 2017)

10.23

* Forward Air Corporation 2016 Omnibus Incentive Compensation Plan (incorporated herein by reference to Exhibit 10.1 to the registrant’s Quarterly

Report on Form 10-Q filed with the Securities and Exchange Commission on July 27, 2017 (File No. 0-22490))

10.24

* Amended and Restated Non-Employee Director Stock Plan (incorporated herein by reference to Exhibit 10.2 to the registrant’s Quarterly Report on Form

10.25

10-Q filed with the Securities and Exchange Commission on July 27, 2017 (File No. 02-22490))
Credit Agreement dated September 29, 2017 among Forward Air Corporation and Forward Air, Inc., as the borrowers, the subsidiaries of the borrowers
identified therein as the guarantors, Bank of America, N.A., U.S. Bank National Association and the other lenders party thereto (incorporated herein by
reference to Exhibit 10.1 to the registrant’s Current Report on Form 8-K filed with the Securities and Exchange Commission on October 3, 2017)

10.26

* Form of CEO Nonqualified Stock Option Agreement under the registrant’s 2016 Omnibus Incentive Compensation Plan (incorporated herein by reference

to Exhibit 10.4 to the registrant’s Quarterly Report on Form 10-Q filed with the Securities and Exchange Commission on April 26, 2018)

10.27

* Form of CEO Performance Share Agreement under the registrant’s 2016 Omnibus Incentive Compensation Plan (incorporated herein by reference to

Exhibit 10.5 to the registrant’s Quarterly Report on Form 10-Q filed with the Securities and Exchange Commission on April 26, 2018)

10.28

* Form of CEO Restricted Stock Agreement under the registrant’s 2016 Omnibus Incentive Compensation Plan (incorporated herein by reference to Exhibit

10.6 to the registrant’s Quarterly Report on Form 10-Q filed with the Securities and Exchange Commission on April 26, 2018)

10.29

* Employment Agreement, dated June 6, 2018, between Forward Air Corporation and Thomas Schmitt (incorporated herein by reference to Exhibit 10.1 to

the registrant’s Current Report on Form 8-K filed with the Securities and Exchange Commission on June 12, 2018)

10.30

* Restrictive Covenants Agreement, dated June 6, 2018, between Forward Air Corporation and Thomas Schmitt (incorporated herein by reference to

Exhibit 10.2 to the registrant’s Current Report on Form 8-K filed with the Securities and Exchange Commission on June 12, 2018)

10.31

* Waiver and Acknowledgment, dated June 11, 2018 between Forward Air Corporation and Bruce Campbell (incorporated herein by reference to Exhibit

10.32

10.33

10.34

10.35

10.3 to the registrant’s Current Report on Form 8-K filed with the Securities and Exchange Commission on June 12, 2018)
Amended and Restated Forward Air Corporation Executive Severance and Change in Control Plan, effective as of May 24, 2018 (incorporated herein by
reference to Exhibit 10.1 to the registrant's Quarterly Report on Form 10-Q filed with the Securities and Exchange Commission on April 25, 2019)
Consulting Agreement effective May 7, 2019, between Forward Air Corporation and Bruce A. Campbell (incorporated herein by reference to Exhibit 10.2
to the registrant's Quarterly Report on Form 10-Q filed with the Securities and Exchange Commission on April 25, 2019)
Form of Performance Share Agreement (Total Shareholder Return) under the registrant's 2016 Omnibus Incentive Compensation Plan (incorporated
herein by reference to Exhibit 10.3 to the registrant's Quarterly Report on Form 10-Q filed with the Securities and Exchange Commission on April 25,
2019)
Form of Performance Share Agreement (EBITDA per Share) under the registrant's 2016 Omnibus Incentive Compensation Plan (incorporated herein by
reference to Exhibit 10.4 to the registrant's Quarterly Report on Form 10-Q filed with the Securities and Exchange Commission on April 25, 2019)

 
 
 
 
 
21.1
23.1
31.1
31.2
32.1
32.2

Subsidiaries of the registrant

  Consent of Ernst & Young LLP, Independent Registered Public Accounting Firm
  Certification of Chief Executive Officer Pursuant to Exchange Act Rule 13a-14(a) (17 CFR 240.13a-14(a))
  Certification of Chief Financial Officer Pursuant to Exchange Act Rule 13a-14(a) (17 CFR 240.13a-14(a))
  Certification of Chief Executive Officer Pursuant to 18 U.S.C. Section 1350, as Adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002
  Certification of Chief Financial Officer Pursuant to 18 U.S.C. Section 1350, as Adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002

*Denotes a management contract or compensatory plan or arrangement.

 
Exhibit 4.2

DESCRIPTION OF FORWARD AIR’S SECURITIES REGISTERED PURSUANT TO SECTION 12 OF THE SECURITIES EXCHANGE ACT OF 1934

Description of Capital Stock

The following description sets forth certain material terms and provisions Forward Air Corporation’s securities that are registered under Section 12 of the Securities
Exchange Act of 1934, as amended (the “Exchange Act”). As of the date of the Annual Report on Form 10-K of which this exhibit is a part, Forward Air Corporation (the
“Company”) has one class of securities registered under Section 12 of the Exchange Act: Forward Air, Inc.’s common stock, par value $0.01 per share.

General

The following description summarizes the rights of holders of the Company’s capital stock. Because it is only a summary, it does not contain all the information that

may be important to you. For a complete description of the matters set forth in this “Description of Capital Stock,” you should refer to our Restated Charter (the “Restated
Charter”) and Amended and Restated Bylaws, (“Amended and Restated Bylaws”), which are included, or incorporated by reference, as exhibits to our Annual Report on Form
10-K, and to the applicable provisions of Tennessee law. Our authorized capital stock consists of 55,000,000 shares, of which 50,000,000 shares are designated common
stock, $0.01 par value and 5,000,000 shares are designated preferred stock, $0.01 par value. As of December 31, 2019, 27,850,233 shares of our common stock were
outstanding. We had no outstanding preferred stock. Our common stock is listed on the Nasdaq Stock Market LLC under the symbol “FWRD.”

Description of Common Stock

Rights Related to Dividends and Distributions

Subject to preferences that may apply to any shares of preferred stock that are outstanding at the time, the holders of our common stock are entitled to receive, to the

extent permitted by law and to the extent the Board of Directors shall determine, such dividends as may be declared from time to time by the Board of Directors. Further,
subject to preferences that may apply to any shares of preferred stock that are outstanding at the time, in the event of the voluntary or involuntary liquidation, dissolution or
winding-up of the Company, the holders of the common stock shall be entitled to receive such of the remaining assets of the Company of whatever kind available for
distribution to the extent the Board of Directors shall determine.

Voting Rights

Except as may be otherwise required by law or by the Restated Charter, each holder of common stock has one vote in respect of each share of such stock held by

such shareholder on all matters voted upon by the shareholders.

Preemptive Rights

No holder of our common stock has any preferential or preemptive right to subscribe for, purchase or receive any shares of stock of the Company of any class, now
or hereafter authorized, or any options or warrants for such shares, or any rights to subscribe to or purchase such shares, or any securities convertible into or exchangeable for
such shares, which may at any time or from time to time be issued, sold or offered for sale by the Company.

Description of Preferred Stock

Shares of our preferred stock may be divided and issued in one or more series at such time or times and for such consideration as the Board of Directors may
determine, all shares of any one series is of equal rank and identical in all respects. The Board of Directors may determine the powers, preferences, and rights of the shares of
such series, and the qualifications, limitations or restrictions, thereof, to the full extent permitted by the laws of the State of Tennessee, which might include some or all of:

•

the rate of dividends, if any, and whether such dividends shall be noncumulative, cumulative to the extent earned, or cumulative and, if cumulative, from
which date or dates;

 
 
•

•

•

•

•

whether the shares will be redeemable and, if so, the terms and conditions of such
redemption;
whether there shall be a sinking fund for the
redemption;
the rights to which the holders of the shares shall be entitled in the event of voluntary or involuntary liquidation, dissolution or winding-up of the Company,
and the priority of payment of shares in any such event;
whether the shares shall be convertible into or exchangeable for shares of any other class or any other series and the terms thereof;
and
all other preferences of any series of preferred stock in the same manner as provided for in the issuance of preferred stock, so long as no shares of such
series are outstanding at such time.

The shares of preferred stock will have no voting power or voting rights with respect to any matter whatsoever, except as may be otherwise required by law or may

be provided in any amendment to our Restated Charter creating the series of which such shares are a part. The Board of Directors is authorized to make any change in the
designations, terms, limitations or relative rights or preferences of any series of preferred stock in the same manner as provided for in the issuance of preferred stock, so long
as no shares of such series are outstanding at such time.

Election of Directors

Our Amended and Restated Bylaws, provide that each member of our board of directors is elected annually to a one year term and shall hold office until the next annual

meeting of shareholders and until such person’s successor is elected and qualified.

Our Amended and Restated Bylaws also provide that the number of directors may be increased or decreased by action of the board of directors or shareholders.
Vacancies on the board of directors may be filled by vote of the board of directors. The overall effect of these provisions may be to prevent a person or entity from seeking to
acquire control of us through an increase in the number of directors on our board of directors and the election of designated nominees to fill newly created vacancies.

Anti-Takeover Effects of our Restated Charter and Amended and Restated Bylaws

Our Restated Charter and Amended and Restated Bylaws have provisions that could have the effect of making it more difficult for somebody who wanted to take

control of us to do so. They include:

Advance Notice Requirements. A requirement that shareholders give advance notice of their intention to nominate candidates for election as directors (and produce

the required information as set forth in our Amended and Restated Bylaws) or to bring other business before a meeting of shareholders.

Limit on Shareholder Ability to Nominate Candidates for Election as Directors or Call a Special Meeting of Shareholders. In order to be able to nominate a
candidate for election or re-election to our Board of Directors or call a special meeting of shareholders, a person must prove eligibility to submit a shareholder proposal under
paragraph (b) of Rule 14a-8 under the Securities Act of 1934, as amended, or any successor rule.

Requirement for Calling of Special Meetings of Shareholders. Special meetings of our shareholders may be called by shareholders only upon the proper written

request of the holders of at least ten percent of all the issued and outstanding shares of any class entitled to vote on the action proposed to be taken.

Preferred Stock. Our Board of Directors is authorized to cause us to issue, without a shareholder vote, preferred stock, which could entitle holders to voting or other

rights or preferences that could impede the success of any attempt to acquire us.

Board Authority to Amend Bylaws. Our Board of Directors has the authority to make, alter, amend or repeal our Amended and Restated Bylaws without the approval

of our shareholders, but our Amended and Restated Bylaws adopted by our Board of Directors may be altered, amended or repealed by the affirmative vote of a majority of
our shareholders entitled to vote in the election of directors.

Limitations on Liability and Indemnification of Officers and Directors

The Tennessee Business Corporation Act authorizes corporations to limit or eliminate the personal liability of directors to companies and their shareholders for

monetary damages for breaches of directors’ fiduciary duties, under certain

circumstances and subject to certain exceptions. Our Restated Charter includes a provision that eliminates the personal liability of directors for monetary damages to us or our
shareholders for any breach of fiduciary duty as a director, except to the extent such exemption from liability or limitation thereof is not permitted under the Tennessee
Business Corporation Act. Our Restated Charter provides that we shall have the power to indemnify any director, officer, employee, agent or any other person who is serving
at our request in that capacity for another entity to the fullest extent permitted by Tennessee law. Our Amended and Restated Bylaws generally provide that we shall
indemnify and pay or reimburse certain expenses, to our directors and officers and any person that served as a director, officer or employee of any other enterprise at our
request, to the fullest extent permitted by law. We also are authorized to carry insurance to protect the Company and any director, officer and employee, to the fullest extent
permitted by law.

The Tennessee Business Corporation Act provides that a corporation may indemnify any of its directors and officers against liability incurred in connection with a
proceeding if: (a) such person acted in good faith; (b) in the case of conduct in an official capacity with the corporation, the person reasonably believed such conduct was in
the corporation’s best interests; (c) in all other cases, the person reasonably believed that the person’s conduct was at least not opposed to the best interests of the corporation;
and (d) in connection with any criminal proceeding, such person had no reasonable cause to believe the person’s conduct was unlawful.

In actions brought by or in the right of the corporation, however, the Tennessee Business Corporation Act provides that no indemnification may be made if the
director or officer was adjudged to be liable to the corporation. The Tennessee Business Corporation Act also provides that in connection with any proceeding charging
improper personal benefit to an officer or director, no indemnification may be made if such officer or director is adjudged liable on the basis that such personal benefit was
improperly received.

Tennessee Anti-Takeover Statutes

Under the Tennessee Business Combination Act and subject to certain exceptions, corporations that have elected to be subject to the Tennessee Business

Combination Act may not engage in any "business combination" with an "interested shareholder" for a period of five years after the date on which the person became an
interested shareholder unless the "business combination" or the transaction which resulted in the shareholder becoming an "interested shareholder" is approved by the
corporation's board of directors prior to the date the "interested shareholder" attained that status.

        "Business combinations" for this purpose generally include:

• mergers, consolidations, or share

•

•

•

•

•

exchanges;
sales, leases, exchanges, mortgages, pledges, or other transfers of assets representing 10% or more of the aggregate market value of consolidated assets, the
aggregate market value of our outstanding shares, or our consolidated net income;
transactions which result in the issuances or transfers of shares from us to the interested
shareholder;
the adoption of plans of liquidation or dissolution proposed by the interested
shareholder;
transactions in which the interested shareholder's proportionate share of the outstanding shares of any class of securities is increased;
or
financing arrangements pursuant to which the interested shareholder, directly or indirectly, receives a benefit, except proportionately as a
shareholder.

            Subject to certain exceptions, an "interested shareholder" generally is a person who, together with his or her affiliates and associates, owns, or within five years did
own, 10% or more of our outstanding voting stock.

            After the five-year moratorium, a corporation subject to the foregoing may complete a business combination if the transaction complies with all applicable
requirements of our Restated Charter and Amended and Restated Bylaws and applicable Tennessee law and:

•

is approved by the holders of at least two-thirds of the outstanding voting stock not beneficially owned by the interested shareholder;
or

• meets certain fair price criteria set forth in the Tennessee Business Combination

Act

            We have elected to not be subject to the Tennessee Business Combination Act. We can give no assurance that we will or will not elect, through a charter or bylaw
amendment, to be governed by the Tennessee Business Combination Act in the future.

            We also have not elected to be governed by the Tennessee Control Share Acquisition Act which prohibits certain shareholders from exercising in excess of 20% of the
voting power in a corporation acquired in a "control share acquisition" unless such voting rights have been previously approved by the disinterested shareholders. We can give
no assurance that we

will or will not elect, through a charter or bylaw amendment, to be governed by the Tennessee Control Share Acquisition Act in the future.

            The Tennessee Greenmail Act prohibits us from purchasing or agreeing to purchase any of our securities, at a price in excess of fair market value, from a holder of 3%
or more of our securities who has beneficially owned such securities for less than two years, unless the purchase has been approved by a majority of the outstanding shares of
each class of our voting stock or we make an offer of at least equal value per share to all holders of shares of such class. The Tennessee Greenmail Act may make a change of
control more difficult.

            The Tennessee Investor Protection Act applies to tender offers directed at corporations that have "substantial assets" in Tennessee and that are either incorporated in or
have a principal office in Tennessee. Pursuant to the Investor Protection Act, no offeror shall make a takeover offer for an offeree company if the offeror beneficially owns
5% or more of any class of equity securities of the offeree company, any of which was purchased within one year prior to the proposed tender offer, unless the offeror, before
making such purchase: (1) makes a public announcement of his or her intention with respect to changing or influencing the management or control of the offeree company; (2)
makes a full, fair and effective disclosure of such intention to the person from whom he or she intends to acquire such securities; and (3) files with the Tennessee
Commissioner of Commerce and Insurance (the “Commissioner”), and the offeree company a statement signifying such intentions and containing such additional information
as may be prescribed by the Commissioner. When the offeror intends to gain control of the offeree company, the registration statement must indicate any plans the offeror has
for the offeree. The Commissioner may require additional information concerning the takeover offer and may call for hearings. The Investor Protection Act does not apply to
an offer that the offeree company's board of directors recommends to shareholders.

          In addition to requiring the offeror to file a registration statement with the Commissioner, the Tennessee Investor Protection Act requires the offeror and the offeree
company to deliver to the Commissioner all solicitation materials used in connection with the tender offer. The Investor Protection Act prohibits fraudulent, deceptive, or
manipulative acts or practices by either side and gives the Commissioner standing to apply for equitable relief to the Chancery Court of Davidson County, Tennessee, or to
any other chancery court having jurisdiction whenever it appears to the Commissioner that the offeror, the offeree company or any of their respective affiliates has engaged in
or is about to engage in a violation of the Investor Protection Act. Upon proper showing, the chancery court may grant injunctive relief. The Investor Protection Act further
provides civil and criminal penalties for violations.

Exhibit 21.1

FORWARD AIR CORPORATION

SUBSIDIARIES

FAF, Inc.

Forward Air, Inc.
Forward Air Solutions, Inc.
Central States Trucking Co.
Central States Logistics, Inc.
TQI Holdings, Inc.

State of Incorporation

Tennessee
Tennessee
Tennessee
Delaware
Illinois
Delaware

FORWARD AIR, INC.

SUBSIDIARIES

Forward Air Royalty, LLC

Forward Air Technology and Logistics Services, Inc.
FACSBI, LLC
Towne Holdings, LLC
Synergy Cargo Logistics, Inc.
TAF, LLC
Towne Air Freight, LLC
Forward Air Services, LLC
Forward Air Final Mile, LLC

State of Incorporation

Delaware
Tennessee
Delaware
Delaware
California
Indiana
Indiana
Delaware
Tennessee

TQI HOLDINGS, INC.

SUBSIDIARIES

Forward Air Logistics Services, Inc.

TQI, Inc.

State of Incorporation

Michigan
Michigan

FAF, INC.

SUBSIDIARIES

FFM, LLC

State of Incorporation

Tennessee

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consent of Independent Registered Public Accounting Firm

Exhibit 23.1

We consent to the incorporation by reference in the following Registration Statements:

(1) Registration Statement (Form S-8 No. 333-151198) pertaining to the Forward Air Corporation Amended and Restated Stock Option

and Incentive Plan,

(2) Registration Statement (Form S-8 No. 333-134294) pertaining to the Forward Air Corporation 2006 Non-Employee Director Stock

Plan,

(3) Registration  Statement  (Form  S-8  No.  333-125872)  pertaining  to  the  Forward Air  Corporation  2005  Employee  Stock  Purchase

Plan,

(4) Registration Statement (Form S-8 No. 333-120250) pertaining to the Forward Air Corporation 2000 Non-Employee Director Stock

Option Award,

(5) Registration Statement (Form S-8 No. 333-120249) pertaining to the Forward Air Corporation Non-Employee Director Stock Plan, as

amended, and the Forward Air Corporation 1999 Stock Option and Incentive Plan, as amended,

(6) Registration Statement (Form S-8 No. 333-94249) pertaining to the Forward Air Corporation 1999 Stock Option and Incentive

Plan,

(7) Registration Statement (Form S-8 No. 333-211256) pertaining to the Forward Air Corporation 2016 Omnibus Incentive Compensation

Plan and the Forward Air Corporation Amended and Restated Non-Employee Director Stock Plan -

of  our  reports  dated  February  24,  2020,  with  respect  to  the  consolidated  financial  statements  and  schedule  of  Forward  Air
Corporation and the effectiveness of internal control over financial reporting of Forward Air Corporation included in this Annual Report
(Form 10-K) of Forward Air Corporation for the year ended December 31, 2019.

/s/ Ernst & Young LLP

Atlanta, GA                                    
February 24, 2020

 
CERTIFICATION OF CHIEF EXECUTIVE OFFICER
PURSUANT TO EXCHANGE ACT RULE 13a-14(a) (17 CFR 240.13a-14(a))

Exhibit 31.1

I, Thomas Schmitt, President, Chief Executive Officer and Director of Forward Air Corporation, certify that:

1.    I have reviewed this report on Form 10-K for the year ended December 31, 2019 of Forward Air Corporation;    

2.

3.

4.

Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in
light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial
condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;    

The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules
13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

(a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material
information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in
which this report is being prepared;

(b) Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide

reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally
accepted accounting principles;

(c) Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure

controls and procedures, as of the end of the period covered by this report based on such evaluation; and

(d) Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the

registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal
control over financial reporting; and

5.

The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s
auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):

(a) All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely

affect the registrant’s ability to record, process, summarize and report financial information; and

(b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial

reporting.

Date:

February 24, 2020

/s/ Thomas Schmitt

Thomas Schmitt
President, Chief Executive Officer and Director

 
 
 
 
 
CERTIFICATION OF CHIEF EXECUTIVE OFFICER
PURSUANT TO EXCHANGE ACT RULE 13a-14(a) (17 CFR 240.13a-14(a))

Exhibit 31.2

I, Michael J. Morris, Chief Financial Officer, Senior Vice President and Treasurer of Forward Air Corporation, certify that:

1.    I have reviewed this report on Form 10-K for the year ended December 31, 2019 of Forward Air Corporation;    

2.

3.

4.

Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in
light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial
condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;    

The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules
13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

(a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material
information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in
which this report is being prepared;

(b) Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide

reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally
accepted accounting principles;

(c) Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report

our
conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

(d) Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the

registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal
control over financial reporting; and

5.

The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s
auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):

(a) All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely

affect the registrant’s ability to record, process, summarize and report financial information; and

(b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial

reporting.

Date:

February 24, 2020

/s/ Michael J. Morris

Michael J. Morris
Chief Financial Officer, Senior Vice President
and Treasurer

 
 
 
 
 
CERTIFICATION PURSUANT TO
18 U.S.C. SECTION 1350,
AS ADOPTED PURSUANT TO
SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

Exhibit 32.1

In connection with the Annual Report on Form 10-K of Forward Air Corporation (the “Company”) for the period ended December 31, 2019 as filed with the
Securities and Exchange Commission on the date hereof  (the “Report”), Thomas Schmitt, President, Chief Executive Officer and Director of the Company, certifies, pursuant
to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that:

1.    The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934, as amended; and

2.    The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.

Date:

February 24, 2020

/s/ Thomas Schmitt

Thomas Schmitt
President, Chief Executive Officer and Director

A signed original of this written statement required by Section 906 has been provided to Forward Air Corporation and will be retained by Forward Air Corporation and
furnished to the Securities and Exchange Commission or its staff upon request.

 
 
 
 
 
 
 
 
 
CERTIFICATION PURSUANT TO
18 U.S.C. SECTION 1350,
AS ADOPTED PURSUANT TO
SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

Exhibit 32.2

In connection with the Annual Report on Form 10-K of Forward Air Corporation (the “Company”) for the period ended December 31, 2019 as filed with the

Securities and Exchange Commission on the date hereof  (the “Report”), Michael J. Morris, Chief Financial Officer, Senior Vice President and Treasurer of the Company,
certifies, pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that:

1.    The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934, as amended; and

2.    The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.

Date:

February 24, 2020

/s/ Michael J. Morris

Michael J. Morris
Chief Financial Officer, Senior Vice President and
Treasurer

A signed original of this written statement required by Section 906 has been provided to Forward Air Corporation and will be retained by Forward Air Corporation and
furnished to the Securities and Exchange Commission or its staff upon request.