Quarterlytics / Consumer Cyclical / Specialty Retail / Franchise Group

Franchise Group

frg · NASDAQ Consumer Cyclical
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Ticker frg
Exchange NASDAQ
Sector Consumer Cyclical
Industry Specialty Retail
Employees 5001-10,000
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FY2020 Annual Report · Franchise Group
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Table of Contents

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-K

☒ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the fiscal year ended December 26, 2020
or

☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from  to             

Commission File Number: 001-35588
FRANCHISE GROUP, INC.
(Exact name of registrant as specified in its charter)

Delaware
(State or other jurisdiction of
incorporation or organization)

27-3561876
(I.R.S. Employer
Identification No.)

2387 Liberty Way
Virginia Beach, Virginia 23456
(Address of principal executive offices)

Registrant's telephone number, including area code: (757) 493-8855

Securities registered pursuant to Section 12(b) of the Act:

Title of each class
Common Stock, par value $0.01 per share
7.50% Series A Cumulative Preferred Stock, par value
$0.01 per share and liquidation preference of $25.00
per share

Trading Symbol(s)
FRG

Name of each exchange on which registered
NASDAQ Global Market

FRGAP

NASDAQ Global Market

Securities to be registered pursuant to Section 12(g) of the Act: None.

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Yes o    No ☒

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15 (d) of the Act. Yes o    No ☒

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of

1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing
requirements for the past 90 days. Yes ☒   No  o 

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405

of Regulation S-T during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes ☒    No o

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company or

an emerging growth company. See the definitions of "large accelerated filer," "accelerated filer," "smaller reporting company," and "emerging growth
company" in Rule 12b-2 of the Exchange Act.

Large accelerated filer  ☐

Accelerated filer

☒

Non-accelerated filer  ☐

Smaller reporting company

☒

 Emerging growth company ☐ 

 If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with

any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. o

Indicate by check mark whether the registrant has filed a report on and attestation to its management’s assessment of the effectiveness of its internal
control over financial reporting under Section 404(b) of the Sarbanes-Oxley Act (15 U.S.C. 7262(b)) by the registered public accounting firm that prepared
or issued its audit report.  ☒

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). YES ☐    No ☒

The aggregate market value of the shares of common stock held by non-affiliates of the registrant computed based on the last reported sale price of

$22.91 on June 27, 2020 was $278,870,280.

The number of shares of the registrant's common stock outstanding as of March 4, 2021 was 40,094,915.

DOCUMENTS INCORPORATED BY REFERENCE

Portions of the registrant’s Definitive Proxy Statement for the 2021 Annual Meeting of Stockholders are incorporated by reference into Part III hereof.

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Item 1.
Item 1A.
Item 1B.
Item 2.
Item 3.
Item 4.

Item 5.
Item 6.
Item 7.
Item 7A.
Item 8.
Item 9.
Item 9A.
Item 9B.

Item 10.
Item 11.
Item 12.
Item 13.
Item 14.

Item 15.
Item 16.
Signatures

Table of Contents

Part I

Business
Risk Factors
Unresolved Staff Comments
Properties
Legal Proceedings
Mine Safety Disclosures

Part II

Market for Registrant's Common Equity, Related Stockholder Matters, and Issuer Purchases of Equity Securities
Selected Financial Data
Management's Discussion and Analysis of Financial Condition and Results of Operations
Quantitative and Qualitative Disclosures About Market Risk
Financial Statements and Supplementary Data
Changes in and Disagreements with Accountants on Accounting and Financial Disclosure
Controls and Procedures
Other Information

Directors, Executive Officers, and Corporate Governance
Executive Compensation
Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters
Certain Relationships and Related Transactions, and Director Independence
Principal Accounting Fees and Services

Part III

Exhibits and Financial Statement Schedules
Form 10-K Summary

Part IV

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SPECIAL NOTE REGARDING FORWARD-LOOKING STATEMENTS

This Annual Report on Form 10-K for the year ended December 26, 2020 (this "Annual Report") contains forward-looking statements concerning

our business, operations, and financial performance and condition as well as our plans, objectives, and expectations for our business operations and
financial performance and condition. Any statements contained herein that are not of historical facts may be deemed to be forward-looking statements. You
can identify these statements by words such as "aim," "anticipate," "assume," "believe," "could," "due," "estimate," "expect," "goal," "intend," "may,"
"objective," "plan," "predict," "potential," "positioned," "should," "target," "will," "would," and other similar expressions that are predictions of or indicate
future events and future trends. These forward-looking statements are based on current expectations, estimates, forecasts, and projections about our
business and the industry in which we operate and our management's beliefs and assumptions. They are not guarantees of future performance or
development and involve known and unknown risks, uncertainties, and other factors that are in some cases beyond our control. Additionally, other factors
may cause actual results to differ materially from historical results or from any results expressed or implied by such forward-looking statements. Factors
that may cause such differences include, but are not limited to, the risks described under "Item 1A-Risk Factors," including:

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the uncertainty of the future impact of the COVID-19 pandemic and public health measures on our business and results of operations, including
uncertainties surrounding the physical and financial health of our customers, the ability of government assistance programs available to
individuals, households and businesses to support consumer spending, levels of foot traffic in our stores, changes in customer demand for our
products and services, possible disruptions in our supply chain or sources of supply, potential future temporary store closures due to government
mandates and whether we will have the governmental approvals, personnel and sources of supply to be able to keep our stores open;

our plans and expectations in response to the COVID-19 pandemic, including increased expenses for potential higher wages and bonuses paid to
associates and the cost of personal protective equipment and additional cleaning supplies and protocols for the safety of our associates, and
expected delays in new store openings and cost reduction initiatives (including the Company’s ability to effectively obtain lease concessions with
landlords);

the effect of steps the Company takes in response to COVID-19, the severity and duration of the pandemic, new variants of COVID-19 that have
emerged, and the speed and efficacy of vaccine and treatment developments, the pace of recovery when the pandemic subsides and the heightened
impact it has on many of the risks described herein and in our other filings with the SEC;

potential regulatory actions relating to the COVID-19 pandemic;

the impact of COVID-19 and the related government mitigation efforts on our business and our financial results;

the possibility that any of the anticipated benefits of the Buddy’s Acquisition, Sears Outlet Acquisition, Vitamin Shoppe Acquisition, American
Freight Acquisition, FFO Acquisition or PSP Acquisition (as all such terms are defined below) will not be realized or will not be realized within
the expected time period, the businesses of the Company and the Buddy’s segment, the Vitamin Shoppe segment or American Freight segment
may not be integrated successfully or such integration may be more difficult, time-consuming or costly than expected, revenues following the
Buddy’s Acquisition, Sears Outlet Acquisition, Vitamin Shoppe Acquisition or American Freight Acquisition may be lower than expected or
completing the PSP Acquisition on the expected timeframe may be more difficult, time-consuming or costly than expected;

our inability to grow on a sustainable basis;

changes in operating costs, including employee compensation and benefits;

the seasonality of certain of the Company's business segments;

departures of key executives or directors;

our ability to attract additional talent to our senior management team;

our ability to maintain an active trading market for our common stock on The Nasdaq Global Market (“Nasdaq”)

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our inability to secure reliable sources of the tax settlement products we make available to our customers;

government regulation and oversight over our products and services;

our ability to comply with the terms of our settlement with the Department of Justice (the "DOJ") and the Internal Revenue Service ("IRS");

government initiatives that simplify tax return preparation, improve the timing and efficiency of processing tax returns, limit payments to tax
preparers, or decrease the number of tax returns filed or the size of the refunds;

government initiatives to prepopulate income tax returns;

the effect of regulation of the products and services that we offer, including changes in laws and regulations and the costs and administrative
burdens associated with complying with such laws and regulations;

the possible characterization of refund transfers as a form of loan or extension of credit;

changes in the tax settlement products offered to our customers that make our services less attractive to customers or more costly to us;

our ability to maintain relationships with our third-party product and service providers;

our ability to offer merchandise and services that our customers demand;

our ability to successfully manage our inventory levels and implement initiatives to improve inventory management and other capabilities;

competitive conditions in the retail industry and tax preparation market;

the performance of our products within the prevailing retail industry;

worldwide economic conditions and business uncertainty, the availability of consumer and commercial credit, change in consumer confidence,
tastes, preferences and spending, and changes in vendor relationships;

the risk that natural disasters, public health crises, political uprisings, uncertainty or unrest, or other catastrophic events could adversely affect our
operations and financial results, including the impact of the COVID-19 pandemic on manufacturing operations and our supply chain, customer
traffic and our operations in general;

disruption of manufacturing, warehouse or distribution facilities or information systems;

the continued reduction of our competitors promotional pricing on new-in-box appliances, potentially adversely impacting our sales of out-of-box
appliances and associated margin;

any potential non-compliance, fraud or other misconduct by our franchisees or employees;

our ability and the ability of our franchisees to comply with legal and regulatory requirements;

failures by our franchisees and their employees to comply with their contractual obligations to us and with laws and regulations, to the extent these
failures affect our reputation or subject us to legal risk;

the ability of our franchisees to open new territories and operate them successfully;

the availability of suitable store locations at appropriate lease terms;

the ability of our franchisees to generate sufficient revenue to repay their indebtedness to us;

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our ability to manage Company-owned offices;

our exposure to litigation and any governmental investigations;

our ability and our franchisees' ability to protect customers' personal information, including from a cyber-security incident;

the impact of identity-theft concerns on customer attitudes toward our services;

our ability to access the credit markets and satisfy our covenants to lenders;

challenges in deploying accurate tax software in a timely way each tax season;

delays in the commencement of the tax season attributable to Congressional action affecting tax matters and the resulting inability of federal and
state tax agencies to accept tax returns on a timely basis or other changes that have the effect of delaying the tax refund cycle;

the effect of federal and state legislation that affects the demand for paid tax preparation, such as the Affordable Care Act and potential
immigration reform;

our reliance on technology systems and electronic communications;

our ability to effectively deploy software in a timely manner and with all the features our customers require;

the impact of any acquisitions or dispositions, including our ability to integrate acquisitions and capitalize on their anticipated synergies; and

other factors, including the risk factors discussed in this Annual Report.

Potential investors and other readers are urged to consider these factors carefully in evaluating the forward-looking statements and are cautioned not

to place undue reliance on the forward-looking statements. These forward-looking statements speak only as of the date of this Annual Report. Unless
required by law, we do not intend to publicly update or revise any forward-looking statements to reflect new information or future events or otherwise. A
potential investor or other vendor should, however, review the factors and risks we describe in the reports we will file from time to time with the U.S.
Securities and Exchange Commission ("SEC") after the date of this Annual Report.

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Item 1.    Business.

Overview

PART I

We are an owner and operator of franchised and franchisable businesses that continually looks to grow our portfolio of brands while utilizing our

operating and capital allocation philosophies to generate strong cash flows. We have a diversified and growing portfolio of highly recognized brands that
compete in the U.S. and Canada. Our asset-light business model is designed to generate consistent, recurring revenue and strong operating margins and
requires limited maintenance capital expenditures. As a multi-brand operator, we continually look to diversify and grow our portfolio of brands either
through acquisition or organic brand development. Our acquisition strategy typically targets businesses that are highly cash flow generative with
compelling unit economics that can be scaled by adding franchise and company owned units, or that can be restructured to enhance performance and value
to Franchise Group. We strive to create value for our stockholders by generating free cash flow and capital-efficient growth across economic cycles.

Our business lines include American Freight, The Vitamin Shoppe ("Vitamin Shoppe"), Liberty Tax Service ("Liberty Tax"), and Buddy’s Home
Furnishings ("Buddy's"). As of the year ended December 26, 2020, on a combined basis, we operated 4,023 locations predominantly located in the U.S. and
Canada, consisting of 2,743 franchised locations and 1,280 company run locations. Each of our companies has its own management team with significant
experience in its respective industry. Additionally, we offer each of our brands a shared services platform that allows us to drive economies of scale and
efficiencies. We believe our platform enables our portfolio of brands to be stronger together than they are apart.

We believe our financial performance and business model have been resilient across economic cycles and recently during the COVID-19 pandemic.
In addition, our franchised business model is designed to generate consistent, recurring revenue and predictable free cash flow in order to insulate us from
the operating cost variability of our franchised locations. The operating costs of franchised locations are borne by the franchisees themselves.

We believe our success is driven in large part by our mutually beneficial relationships with our individual franchisees. Our franchise programs are
designed to promote consistency and we are selective in granting franchises. We are focused on partnering with franchisees who have the commitment,
capability and capitalization to grow our brands. Franchisees can range in size from individuals owning just one location to publicly-traded companies.

While the specific terms of our franchise agreements vary between brands, we utilize both store-level franchise and master franchise programs. Under

both types of franchise programs, franchisees supply capital by purchasing or leasing the land, building, equipment, signs, inventory and supplies. Store-
level franchise agreements typically require payment to us of certain upfront fees such as initial fees paid upon opening a store, fees paid to renew the term
of the franchise agreement and fees paid in the event the franchise agreement is transferred to another franchisee. Franchisees also pay monthly continuing
fees based on a percentage of their store sales and are required to spend a certain amount to advertise and promote the brand. Under master franchise
arrangements, we enter into agreements that allow master franchisees to operate stores as well as sub-franchise stores within certain geographic territories.
Master franchisees are typically responsible for overseeing development within their territories and performing certain other administrative duties with
regard to the oversight of sub-franchisees. In exchange, master franchisees retain a certain percentage of fees payable by the sub-franchisees under their
franchise agreements and typically pay lower fees for the stores they operate.

We seek to maintain healthy relationships with our franchisees and their representatives. We invest a significant amount of time working with the

franchisee community on key aspects of the business, including products, equipment, operational improvements, standards and management techniques.

Our Brands

Our Vitamin Shoppe segment is an omni-channel specialty retailer of vitamins, minerals, herbs, specialty supplements, sports nutrition and other
health and wellness products. We market approximately 700 nationally recognized brands as well as our own brands, which include The Vitamin Shoppe®,
BodyTech®, True Athlete®, plnt®, ProBioCare®, Fitfactor Weight Management System® and Vthrive The Vitamin Shoppe®. We believe we offer one of
the largest varieties of products among vitamin, mineral and supplement retailers, and we continue to refine our assortment with approximately 6,800 stock
keeping units ("SKUs") offered in our typical store and approximately 7,200 additional SKUs available through e-commerce. Our broad product offering
enables us to provide our customers with a depth of selection of products that may not be readily available at other specialty retailers or mass merchants,
such as discount stores, supermarkets, drug stores and wholesale clubs. We believe our product offering and emphasis on product knowledge and customer
service helps us meet the needs of our target customer and serves as a foundation for enhancing strong customer loyalty. We continue to focus on
improving the customer experience through the roll-out of initiatives including increasing customer engagement and personalization, redesigning the omni-
channel experience (including in stores as well as through the internet and mobile devices), growing our private brands and improving

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the effectiveness of pricing and promotions. At December 26, 2020, Vitamin Shoppe operated 719 stores in the U.S. under The Vitamin Shoppe and Super
Supplements banners and is headquartered in Secaucus, New Jersey.

Our American Freight segment is a retail chain offering in-store and online access to furniture, mattresses, new and out-of-box home appliances and

home accessories at discount prices. American Freight buys direct from manufacturers and sells direct in warehouse-style stores. By cutting out the
middleman and keeping its overhead costs low, American Freight can offer quality products at low prices. American Freight provides customers with
multiple payment options providing access to high-quality products and brand name appliances that may otherwise remain aspirational to some of its
customers.

American Freight also serves as a liquidation channel for major appliance vendors. American Freight operates specialty distribution centers that test

every out-of-carton appliance before it is offered for sale to customers. Customers typically are covered by the original manufacturer's warranty and are
offered the opportunity to purchase a full suite of extended-service plans and services. At December 26, 2020, American Freight operated 318 stores in 40
states and Puerto Rico, of which 6 locations are operated by franchisees. American Freight is headquartered in Delaware, Ohio.

Our Liberty Tax segment is one of the leading providers of tax preparation services in the United States and Canada. Our tax preparation services and
related tax settlement products are offered through approximately 2,490 franchised locations and approximately 204 Company-owned offices. The majority
of our offices are operated under the Liberty Tax Service brand. We also provide an online digital Do-It-Yourself tax program in the U.S. In addition to tax
preparation services, we offer related financial products to our tax customers. The services and products are designed to provide streamlined tax preparation
services for taxpayers who, for reasons of complexity, convenience, or the need for prompt tax refunds, seek assisted tax preparation services.

Liberty Tax expends considerable effort to ensure that our franchisees are able to offer a complete range of tax settlement products to our customers,
and to provide our customers choices in these products. We offer these products because we believe that a substantial portion of our prospective customers
place significant value on the ability to monetize their expected income tax refund quicker than filing their tax return without utilizing the services of a paid
tax preparer. We offer two types of tax settlement products - refund transfer products and refund-based loans to fulfill this customer need. The percentage
of our customers in our U.S. offices receiving our refund transfer products was 46% for the 2020 tax season. During the 2020 tax season, we and our
franchisees accounted for 1.6 million tax returns filed through our retail offices, and 0.1 million through our online tax programs.

Our Buddy's segment is a specialty retailer of high quality, name brand consumer electronic, residential furniture, appliances and household
accessories through rent-to-own agreements. The rental transaction allows our customers the opportunity to benefit from the use of high-quality products
under flexible rental purchase agreements without long-term obligations. At December 26, 2020, Buddy’s operated 292 locations in the United States and
Guam, of which 247 locations are operated by franchisees. Buddy's is headquartered in Orlando, Florida.

Competition

Each of our brands competes in the U.S. with many well-established companies on the basis of product choice, quality, affordability, service and

location. Vitamin Shoppe competes in the highly competitive U.S. nutritional supplements retail industry. Competition is based primarily on quality,
product assortment, price, customer service, convenience, marketing support and availability of new products. American Freight primarily competes with
discount retailers of furniture and mattresses and with big box retailers and locally-owned appliance retailers that sell new-in-box and liquidations of their
out-of-box or as-is appliances. Liberty Tax competes with tens of thousands of paid tax return preparers, including national, regional and local tax return
preparation companies, regional and national accounting firms, financial service institutions that prepare tax returns as part of their businesses and online
preparation services. Buddy’s competes with other national, regional and local rent-to-own businesses, including online only competitors, as well as with
rental stores that do not offer their customers a purchase option.

Business Strategy

Our strategy is to focus on the operation and acquisition of franchise and franchisable businesses. We strive to assemble a mix of businesses that we

believe provide us balance and overall economic resiliency, while also benefiting from the scale of a single franchising platform.

As a multi-brand operator, we continually look to diversify and grow our portfolio of brands either through acquisition or organic brand development.

Our acquisition strategy typically targets businesses that are highly cash flow generative with compelling unit economics that can be scaled by adding
franchise and company owned units, or that can be restructured to enhance performance and value to Franchise Group.

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We have established a corporate platform that enables us to deploy capital to acquire assets that may have few natural buyers but become more
valuable as part of our Company. Across all businesses, we look to create operating efficiencies in order to drive incremental free cash flow while allowing
the management teams of each brand to focus on growing their businesses. Furthermore, our aggregated platform of multiple brands and increased scale
provides cost of capital advantages relative to financing each business alone.

We believe our portfolio of brands will allow us to offer franchisees a variety of platforms that will allow them to diversify their investment portfolio
in a local area, optimize their geographic penetration and grow their businesses. We believe our investors will benefit from sustainable franchise royalties
and opportunistic franchise sales. Furthermore, we expect our refranchising strategy to create significant cash inflows to opportunistically de-lever and
acquire additional brands.

Recent Developments

On December 27, 2020, we completed the acquisition of Furniture Factory Ultimate Holding, L.P. (“FFO”), a regional retailer of furniture and

mattresses, for an all cash purchase price of $13.8 million (the "FFO Acquisition"). In connection with the FFO Acquisition, we acquired 31 operating
locations which we intend to rebrand to our American Freight brand during the first quarter of 2021.

On January 15, 2021, we completed a public offering of approximately 3.3 million shares of our 7.50% Series A Cumulative Perpetual Preferred
Stock, par value $0.01 per share and liquidation preference of $25.00 per share ("Series A Preferred Stock") with net cash proceeds to the Company of
approximately $79.7 million, after deducting underwriting discounts, an advisory fee and estimated offering expenses totaling approximately $3.2 million.

On January 25, 2021, we entered into a definitive agreement to acquire Pet Supplies Plus (“PSP”), a leading omnichannel retail chain and franchisor

of pet supplies and services, in an all cash transaction valued at approximately $700.0 million from affiliates of Sentinel Capital Partners (the "PSP
Acquisition"). Additionally, we estimate that the net present value of the tax benefits related to the PSP acquisition are expected to be approximately $100.0
million. In connection with the signing of the definitive acquisition agreement, we entered into commitments with our lenders for $1.3 billion in new term
loan credit facilities to refinance our existing term loan and provide PSP acquisition financing. The PSP Acquisition closed on March 10, 2021.

On February 21, 2021, we entered into a definitive agreement with NextPoint Acquisition Corp., a special purpose acquisition corporation

incorporated under the laws of the Province of British Columbia ("Purchaser") to sell our Liberty Tax segment for a total preliminary purchase price of at
least $243.0 million, consisting of approximately $182.0 million in cash and an equity interest in the Purchaser worth an estimated $61 million at the time
of signing. In connection with the transaction, we are expecting to enter into a transition service agreement with the Purchaser, pursuant to which each party
will provide certain transition services to each other. We expect the transaction to close in the second quarter of 2021.

Impact of COVID-19

The COVID-19 pandemic has affected, and likely will continue to affect, our financial condition and results of operations for the foreseeable future.

In most states, during 2020, our businesses were deemed essential and, therefore, the majority of our stores remained open during the pandemic. The
highest number of temporary store closures we experienced due to the COVID-19 pandemic was approximately 240 stores during the second quarter of
2020. As of December 26, 2020, and March 5, 2021, none of our stores were closed due to the COVID-19 pandemic; however, we cannot predict whether
our stores will remain open if the COVID-19 pandemic worsens and states and localities issue new restrictions.

While too early to fully quantify, we have not experienced a significant negative impact on our sales and profitability due to the COVID-19 pandemic.

However, the COVID-19 pandemic could negatively impact our business and financial results by weakening demand for our products and services,
interfering with our ability and our franchisees’ ability to operate store locations, disrupting our supply chain or affecting our ability to raise capital from
financial institutions. As events are rapidly changing, we are unable to accurately predict the impact that the COVID-19 pandemic will have on our results
of operations due to uncertainties including, but not limited to, the duration of shutdowns, quarantines and travel restrictions, the severity of the disease, the
duration of the outbreak and the public’s response to the outbreak; however, we are actively managing our business to respond to the impact.

Change of Year-End

On October 1, 2019, our Board of Directors approved a change in our fiscal year-end from April 30th to the Saturday closest to December 31st of

each year. The decision to change the fiscal year-end was related to our recent acquisitions to more

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closely align our operations and internal controls with that of our subsidiaries. We refer to our financial results for the period from May 1, 2019 through
December 28, 2019, as the "Transition Period" in this report.

Human Capital Resources

General

As of December 26, 2020, we employed 4,758 full-time and 3,325 part-time employees. Part-time employees work an average of fewer than 30 hours

per work. The number of part-time employees fluctuates based on seasonal needs.

The success of our business relies on our ability to attract and retain talented employees. To attract and retain talent, we strive to create an inclusive,

diverse and supportive workplace, with opportunities for our employees to develop and grow in their careers, supported by competitive compensation,
benefits and health and wellness programs.

Corporate Culture

We are focused on creating a corporate culture of integrity and respect, with the goal of working together to drive our business to be innovative and

competitive. We operate in a performance-based environment where results matter and financial discipline is enforced. We strive to create a highly
collaborative culture in which employees feel that their input is sought after and valued. At the same time, we believe in holding individuals accountable
and endeavor to create a culture in which employees do what they say they are going to do. We believe that our culture is a long-term competitive
advantage for us, fuels our ability to execute our business strategy and is a critical component of our employee talent strategy.

Diversity and Inclusion

We believe that a diverse workforce is critical to our success. Our goal is to cultivate an inclusive environment where human differences are valued,

respected, supported and amplified. We have taken actions to recruit, retain, develop and advance a diverse and talented workforce. We are an equal
opportunity employer. We respect diversity and do not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status,
age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability,
genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment
of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and equity, access to facilities and
programs, training and general treatment during employment.

Health Safety and Wellness

We are committed to the health, safety and wellness of our employees. We provide our employees and their families with access to a variety of health

and wellness programs, including programs that support their physical and mental health.

In response to the COVID-19 pandemic, we implemented changes that we consider to be in the best interests of our employees, customers, business
partners and communities in which we operate. We implemented changes from all federal, state and local government mandates and regulations, including
providing all of our employees personal protective equipment if they chose to work on-site, adding extensive cleaning regiments to our stores and
distribution centers, and encouraging the majority of our corporate employees to work from home. Additionally, for any employee that participates in our
health insurance programs, we waived all premiums if they were furloughed due to the COVID-19 pandemic.

Compensation and Benefits

We provide competitive compensation and benefit programs for our employees. In addition to competitive salaries, these programs include, among

other items, bonuses, stock awards, a 401(k) plan, health and wellness programs, health savings and flexible spending accounts, paid time off, paid parental
leave, flexible work schedules and employee assistance programs.

Available Information

Our Annual Report, quarterly reports on Form 10-Q, current reports on Form 8-K and all amendments to those reports filed with or furnished to the

SEC are available, free of charge, through our website at www.franchisegrp.com as soon as reasonably practicable after such reports are electronically filed
with or furnished to the SEC. The SEC maintains a website at www.sec.gov containing reports, proxy and information statements and other information
regarding issuers who file electronically with the SEC.

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Item 1A.    Risk Factors.

In addition to the other information contained in this Annual Report, the following risk factors should be considered carefully in evaluating our

business. The Risk Factor Summary that follows should be read in conjunction with the detailed description of risk factors below. If any of the risks or
uncertainties described below were to occur, our business, financial condition, and results of operations may be materially and adversely affected.
Additional risks not presently known to us or that we currently deem immaterial may also impair our business and operations. When considering any
investment in our securities, investors should consider the following risk factors, as well as the information contained under the caption “Special Note
Regarding Forward-Looking Statements,” in analyzing our present and future business performance.

Risks Related to Our Business, including risks related to:

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the COVID-19 pandemic;
the integration of our recent acquisitions;
our indebtedness and our ability to incur more indebtedness;
our ability to generate sufficient cash to service our indebtedness;
the terms of the agreements governing our indebtedness and their restriction of our current and future operations and operating flexibility;
interest rate risk exposure from our floating rate debt financing;
changes in the method of determining the London Interbank Offered Rate (“LIBOR”), or the replacement of LIBOR with an alternative reference
rate;
the substantial ownership stake of certain of our stockholders;
potential difficulties associated with our rapid growth and expansion;
the potential sale of one or more of our business segments;
our operation in highly competitive industries;
our failure to maintain sound business and contractual relationships with our franchisees;
our significant lease obligations;
our failure to achieve and maintain effective internal controls;

Risks Related to Our Segments, including risks related to:

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our Liberty Tax segment’s tax return preparation compliance program and our franchisees’ non-compliance, fraud and other misconduct and
related enforcement action;
the inability or unwillingness of our financial product service providers to enable our Liberty Tax segment to offer refund transfer products;
unfavorable publicity or consumer perception of our Vitamin Shoppe segment’s products and any similar products distributed by other companies;
our Vitamin Shoppe segment’s sale of food, dietary supplement and topical products containing cannabidiol;
disruptions at our Vitamin Shoppe segment’s warehouse and distribution facilities or at our contract manufacturers’ manufacturing facilities;
increases in the price or shortages of supply in connection with our Vitamin Shoppe segment’s products;
product recalls, withdrawals or seizures;
consumer spending factors affecting the success of our Buddy’s, American Freight and Vitamin Shoppe segments;
the ability of our Buddy’s, American Freight and Vitamin Shoppe segments to compete effectively with the growing e-commerce sector;
the ability of our Buddy’s, American Freight and Vitamin Shoppe segments to successfully manage their inventory levels;
the growth and effective operations of our Company-owned locations and franchises and the franchise operations;
our franchisees’ failure to open locations in new territories or successfully operate their new locations;
our potential to be held responsible by third parties, regulators, or courts for the action of, or failure to act, by our franchisees and the exposure to
possible fines or other liabilities and bad publicity;

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disputes with our franchisees;
the effectiveness of our marketing and advertising programs and franchisee support of these programs;

Risks Related to Legal and Regulatory Matters, including risks related to:

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adverse outcomes related to litigation or regulatory actions;
our failure to protect or failure to comply with laws and regulations related to our customers’ personal information;
our or our franchisees’ failure to comply with marketing and advertising laws, including with regard to direct marketing;
compliance with governmental regulations or newly enacted laws;
product liability claims;
our involvement in federal securities class-action lawsuits and derivative complaints;

General Risk Factors, including risks related to:

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our failure to protect our intellectual property rights;
our reliance on technology systems and electronic communications;
negative publicity, costly government enforcement actions or private litigation and increased costs as a result of our inability to secure our
customers’ personal and confidential information, or other private data relating to our associates, suppliers or our business;
our failure to retain key senior management personnel or attract and retain highly skilled and other key personnel;
our ability to attract and retain qualified employees;
the exclusive forum provisions in our Certificate of Incorporation;
the volatility of our stock price;
our ability to continue to pay dividends in the future; and
antitakeover provisions in our charter documents.

Risks Related to Our Business

Our results of operations and financial condition have been, and will likely continue to be, adversely affected by the COVID-19 pandemic and,
depending on future developments, may be materially adversely impacted by the COVID-19 pandemic.

The COVID-19 pandemic has had and will likely continue to have an impact on our operations and financial performance. The extent to which the
COVID-19 pandemic impacts our business, results of operations and financial condition is uncertain and cannot be predicted. There can be no assurance
that any of our efforts to address the adverse impacts of the COVID-19 pandemic will be effective. Even after the COVID-19 pandemic has subsided, we
may continue to experience adverse impacts to our business as a result of any economic recession or depression that has occurred or may occur in the
future. For instance, changes in the behavior of customers, businesses and their employees as a result of the COVID-19 pandemic, including social
distancing practices, even after formal restrictions have been lifted, are unknown. Furthermore, the financial condition of our customers and vendors may
be adversely impacted, which may result in a decrease in the demand for our products, the inability and our franchisees’ ability to operate store locations or
a disruption our supply chain. Any of these events may, in turn, have a material adverse impact our business, results of operations and financial condition.

We have incurred significant transaction and acquisition-related costs and expect to incur integration-related costs in connection with the Buddy’s
Acquisition, the Sears Outlet Acquisition, the Vitamin Shoppe Acquisition, the American Freight Acquisition, the FFO Acquisition (collectively, the
“Acquisitions”).

We have incurred a number of non-recurring costs associated with the Acquisitions and will incur integration-related costs in combining areas of the

companies. The substantial majority of non-recurring expenses were comprised of transaction costs related to the Acquisitions. We also expect to incur
transaction fees and costs related to formulating and implementing integration plans, including facilities and systems consolidation costs and employment-
related costs. We continue to assess the magnitude of these costs, and additional unanticipated costs may be incurred in connection with the integration of
the two companies’ businesses. Although we expect that the elimination of duplicative costs, as well as the realization of other

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efficiencies related to the integration of the businesses, should allow us to offset integration-related costs over time, this net benefit may not be achieved in
the near term, or at all.

Our indebtedness could adversely affect our financial condition, limit our ability to raise additional capital to fund our operations and prevent us from
fulfilling our obligations under our debt agreements.

We have substantial indebtedness, which could adversely affect our ability to fulfill our obligations and have a negative impact on our financing

options and liquidity position.

Our high level of debt could have significant consequences for us, including the following:

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limiting our ability to obtain additional financing in the future for working capital, capital expenditures, acquisitions or other general corporate
purposes;
requiring a substantial portion of our cash flows to be dedicated to debt service payments instead of other purposes, thereby reducing the amount
of cash flows available for working capital, capital expenditures, acquisitions and other general corporate purposes;
limiting our ability to refinance our indebtedness on terms acceptable to us or at all;
increasing the cost of future borrowings and, accordingly, our cost of capital;
limiting our flexibility in planning for and reacting to changes in the markets in which we compete and to changing business and economic
conditions;
imposing restrictive covenants on our operations;
placing us at a competitive disadvantage to competitors carrying less debt; and

•
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• making us more vulnerable to economic downturns and adverse developments in our business, including the COVID-19 pandemic, and limiting

our ability to withstand competitive pressures.

We may not be able to generate sufficient cash to service our indebtedness and may be forced to take other actions to satisfy our indebtedness, which
may not be successful.

Cash flows from operations are the principal source of funding for us. Our ability to make scheduled payments on or to refinance our debt obligations

depends on our financial condition and operating performance, which are subject to prevailing economic and competitive conditions and to certain
financial, business, legislative, regulatory and other factors beyond our control, including the impact of the COVID-19 pandemic and the availability of
financing in the international banking and capital markets. We may be unable to maintain a level of cash flows from operating activities sufficient to permit
us to fund our day-to-day operations or to pay the principal, premium, if any, and interest on our indebtedness.

If our cash flows and capital resources are insufficient to fund our debt service obligations and other cash requirements, we could face substantial
liquidity problems and could be forced to reduce or delay investments and capital expenditures or to sell assets or operations, seek additional debt or equity
capital or restructure or refinance our indebtedness. We may not be able to effect any such alternative measures, if necessary, on commercially reasonable
terms or at all and, even if successful, such alternative actions may not allow us to meet our scheduled debt service obligations. The agreements that govern
our indebtedness may restrict us from accomplishing any of these alternatives on commercially reasonable terms or at all. Additionally, the agreements that
govern our indebtedness may restrict (a) our ability to dispose of assets and use the proceeds from any such dispositions and (b) our ability to raise debt
capital to be used to repay our indebtedness when it becomes due. We may not be able to consummate those dispositions or to obtain proceeds in an amount
sufficient to meet any debt service obligations then due. Any refinancing of our indebtedness could be at higher interest rates and may require us to comply
with more onerous covenants, which could further restrict our business operations and limit our financial flexibility. Any issuances of additional capital
stock would be dilutive to existing stockholders.

Our inability to generate sufficient cash flows to satisfy our debt obligations, or to refinance our indebtedness on commercially reasonable terms or at

all, would materially and adversely affect our business, financial position and results of operations and our ability to satisfy our obligations.

In addition, any failure to make payments of interest and principal on our outstanding indebtedness on a timely basis would likely result in a reduction

of our credit rating, which could harm our ability to incur additional indebtedness.

If we cannot make scheduled payments on our debt, we will be in default and, as a result, lenders under our existing and future indebtedness could

declare (or some of the following could occur automatically) all outstanding principal and interest to be due and payable, the lenders under our credit
facilities could terminate their commitments to loan money, our secured

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lenders could foreclose against the assets securing such borrowings and we could be forced into bankruptcy or liquidation, in each case, which could result
in any of the holders of our indebtedness and/or our stockholders losing their investments.

Despite current and anticipated indebtedness levels, we may still be able to incur substantially more debt.

If we were to incur substantial additional indebtedness in the future, it could further exacerbate the risks described above. Although the agreements
that govern our indebtedness restrict the incurrence of additional indebtedness, these restrictions are and will be subject to a number of qualifications and
exceptions and any additional indebtedness incurred in compliance with these restrictions could be substantial. These restrictions also will not prevent us
from incurring obligations that do not constitute indebtedness (which may include, among others, trade payables and other expenses incurred in the
ordinary course of business). Further, pursuant to our credit facilities and subject to the limitations set forth therein, we may have the option to increase our
commitments under our credit facilities thereunder. Such increases would be secured indebtedness. If new debt is added to our current debt levels, the
related risks that we now face could intensify.

The terms of the agreements governing our indebtedness may restrict our current and future operations and operating flexibility, particularly our
ability to respond to changes in the economy or our industry or to pursue our business strategies, and could adversely affect our capital resources,
financial condition and liquidity.

The agreements that govern our indebtedness contain a number of restrictive covenants that impose significant operating and financial restrictions on

us and limit our ability to engage in acts that may be in our long-term best interests, including, among other things, restrictions on our ability to:

incur, assume or guarantee additional indebtedness;
declare or pay dividends or make other distributions with respect to, or purchase or otherwise acquire or retire for value, equity interests;

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• make any principal payment on, or redeem or repurchase, certain indebtedness;
• make loans, advances or other investments;
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• materially change the nature of our business;
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incur liens;
sell or otherwise dispose of assets, including capital stock of subsidiaries;
enter into sale and lease-back transactions;
consolidate or merge with or into, or sell all or substantially all of our assets to, another person;
enter into transactions with affiliates;

enter into agreements that restrict the ability of certain subsidiaries to make dividends or other payments; and
service our indebtedness if covenants under our credit facilities are not satisfied.

Our credit facilities also contain covenants that may limit our ability to service our other indebtedness. As a result of these restrictions, we may be
limited in how we conduct our business, unable to raise additional debt or equity financing to operate during general economic or business downturns, or
unable to compete effectively, take advantage of new business opportunities or grow in accordance with our plans.

The terms of any future indebtedness we may incur could include more restrictive covenants. We cannot assure you that we will be able to maintain
compliance with such covenants in the future and, if we fail to do so, that we will be able to obtain waivers from the holders of such indebtedness and/or
amend the covenants. A breach of the covenants under the agreements governing our indebtedness could result in an event of default under the applicable
indebtedness, which, if not cured or waived, could result in us having to repay such indebtedness before its due date. Such an event of default may result in
the acceleration of any other debt to which a cross-acceleration or cross-default provision applies. In addition, such an event of default may permit the
lenders in our credit facilities to terminate all commitments to extend further credit thereunder. In the event the repayment of any of our indebtedness is
accelerated, we cannot assure you that we will have sufficient assets to repay such indebtedness. If we are forced to refinance such indebtedness on less
favorable terms or if we experience difficulty in refinancing such indebtedness, our results of operations or financial condition could be materially affected.
Furthermore, if we are unable to repay the amounts due and payable under the agreements governing our secured indebtedness, the lenders or holders of
such indebtedness may be able to proceed against the collateral granted to them to secure such indebtedness.

Our floating rate debt financing exposes us to interest rate risk.

We may borrow amounts under our credit facilities or otherwise that bear interest at rates that vary with prevailing market interest rates. If such market
interest rates increase, our debt service obligations on the variable rate indebtedness will increase even though the amount borrowed may remain the same,
and our profit and cash flows, including cash available for servicing

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our indebtedness, will correspondingly decrease. In the future, we may enter into interest rate swaps that involve the exchange of floating for fixed rate
interest payments in order to reduce interest rate volatility. However, it is possible that we will not maintain interest rate swaps with respect to any of our
variable rate indebtedness. Alternatively, any swaps we enter into may not fully or effectively mitigate our interest rate risk.

Changes in the method of determining the London Interbank Offered Rate ("LIBOR"), or the replacement of LIBOR with an alternative reference
rate, may adversely affect interest rates on our outstanding indebtedness dependent on LIBOR.

We may borrow amounts under our credit facilities or otherwise that bear interest at variable interest rates that use LIBOR as a reference rate. In July
2017, the U.K. Financial Conduct Authority announced that it intends to stop compelling banks to submit rates for the calculation of LIBOR after 2021. It
remains unclear if, how and in what form LIBOR may continue to exist after that date. The Federal Reserve Bank of New York has begun publishing a
Secured Overnight Funding Rate ("SOFR"), which is intended to replace U.S. dollar LIBOR. These reforms may cause LIBOR to perform differently than
in the past or to disappear entirely. The consequences of these developments with respect to LIBOR cannot be entirely predicted but may result in an
increase in the interest cost of our indebtedness that uses (or in the absence of the changes to or disappearance of LIBOR, would have used) LIBOR as a
reference rate. In the event that LIBOR is no longer available as a reference rate or ceases to adequately and fairly reflect the cost to our lenders of making
and maintaining loans, our credit facilities permit the lenders to suspend maintaining loans that use LIBOR as a reference rate. In its place, loans may bear
interest based on an alternate base rate, as set forth in our credit facilities, which may increase our interest expenses. Further, we may need to renegotiate
our outstanding indebtedness (whether pursuant to the LIBOR replacement provisions set forth in our credit facilities or otherwise), including to adopt a
new reference rate in place of LIBOR, such as SOFR, and to adopt a new interest rate margin with respect to such alternative reference rate, or we may
need to incur other indebtedness, and the phase-out of LIBOR may negatively impact the terms of such indebtedness. In addition, the overall financial
market may be disrupted as a result of the phase-out or replacement of LIBOR. Disruption in the financial market could have a material adverse effect on
our business, financial condition and results of operations.

Certain stockholders have a substantial ownership stake, and their interests could conflict with the interests of our other stockholders.

As of February 1, 2021, Vintage Capital Management, LLC (“Vintage”) and B. Riley Financial, Inc. (“B. Riley”) and certain of its affiliates
(collectively, the “Principal Stockholders”) currently own shares of our common stock representing approximately 19.0% and 11.3%, respectively, of our
outstanding common stock. As a result of substantial ownership of our stock, and Vintage's participation on the Board, the Principal Stockholders currently
have the ability to influence certain actions requiring stockholder approval, including increasing or decreasing the authorized share capital, the election of
directors, declaration of dividends, the appointment of management, and other policy decisions. The interests of the Principal Stockholders may be different
from the interests of our other stockholders. While any future transaction with the Principal Stockholders or other significant stockholders could benefit us,
the interests of the Principal Stockholders could at times conflict with the interests of other stockholders. Conflicts of interest may also arise between us
and the Principal Stockholders or their affiliates, which may result in the conclusion of transactions on terms not determined by market forces. Any such
conflicts of interest could adversely affect our business, financial condition and results of operations, and the trading price of our common stock. Moreover,
the concentration of ownership may delay, deter or prevent acts that would be favored by other stockholders or deprive our stockholders of an opportunity
to receive a premium for their shares of our common stock as part of a sale of us. Similarly, this concentration of stock ownership may adversely affect the
trading price of our common stock because investors may perceive disadvantages in owning equity in a company with concentrated ownership.

Because of the significant changes to our business initiatives and strategies, including as a result of our Acquisitions we are susceptible to the potential
difficulties associated with rapid growth and expansion and we may not achieve the same level of growth in revenues and profits as we had in prior
years.

Our future viability, profitability, and growth will depend upon our ability to successfully operate and continue to expand our operations in the United

States and abroad. We have grown rapidly since we began making the Acquisitions in July 2019.  Our management believes that our future success depends
in part on our ability to manage the rapid growth and integration that we have experienced from current and future acquisitions, and the demands from
increased responsibility on management personnel within the businesses we acquired and at the corporate level. Our ability to continue to grow our
business will be subject to a number of risks and uncertainties and will depend in large part on:

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our ability to manage increased responsibilities for our executive level personnel and administrative burdens;
our risk of litigation and other unanticipated liabilities;
adding new customers and retaining existing customers;

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innovating new products and services to meet the needs of our customers;
finding new opportunities in our existing and new markets;
remaining competitive in the tax return preparation, specialty retailing, consumable durable goods and retail industries;
attracting and retaining capable franchisees and area developers (ADs);
delivering on our products and services in sufficient volumes and in a timely manner;
hiring, training, and retaining skilled managers and employees; and
expanding and improving the efficiency of our operations and systems and managing related organizational challenges.

There can be no assurance that any of our efforts will prove successful or that we will continue to achieve growth in revenues and profits. Our
operating results could be adversely affected if we do not successfully manage our ability to grow and these potential risks and uncertainties. Our historical
and pro forma financial information is not necessarily indicative of the results that may be realized in the future. In addition, due to the timing of the
Acquisitions, there is very limited comparative information on our combined business.

We may seek to continue to expand through acquisitions of and investments in other businesses. These acquisition activities may be unsuccessful or
divert management’s attention.

We may consider strategic and complementary acquisitions of and investments in other franchise-centric businesses. In pursuing these opportunities,

we will likely be competing with third parties that may have substantially greater financial resources than us. Acquisitions or investments in brands,
businesses, properties or assets, as well as third-party alliances are subject to risks that could affect our business, including risks related to: (i) issuing
shares of stock that could dilute the interests of our existing stockholders, (ii) spending cash and incurring debt, (iii) assuming contingent liabilities, or (iv)
creating additional expenses.

We may not be able to identify opportunities or complete transactions on commercially reasonable terms or at all or we may not actually realize any
anticipated benefits from such acquisitions or investments. Similarly, we may not be able to obtain financing for acquisitions or investments on attractive
terms or at all, or the ability to obtain financing may be restricted by the terms of our indebtedness. In addition, the success of any acquisition or investment
also will depend, in part, on our ability to integrate the acquisition or investment with our existing operations. Finally, any potential acquisitions or
investments could demand significant attention from management that would otherwise be available for business operations, which could harm our
business.

We may seek to sell one of our business segments which may adversely affect our results of operations, personnel, reputation and financial position.

As a company that manages a portfolio of retail and franchised brands, we continue to evaluate opportunities to restructure our business in an effort to
optimize shareholder value, which could potentially include the divestiture of certain business segments. Divestitures involve numerous risks, such as: (i)
the acceptance of a less than favorable sales price, (ii) the potential loss of key employees, (iii) adverse reactions by customers, suppliers, or parties
transacting business with the divested business segment or us, (iv) potential litigation or any administrative proceedings arising from the divestiture, (v)
negative impacts on stock analyst ratings, and (vi) our inability to retain certain intellectual property rights. Such divestitures could result in significant
costs to us which could adversely affect our financial condition and results of operations. We cannot provide assurance that such a sale of a business
segment will be successful or will not harm our business, results of operations, financial condition, or stock price.

We operate in highly competitive industries and our revenues or profits could be harmed if we are unable to compete effectively.

The retail, tax preparation and rent-to-own industries in which we operate are subject to intense competition. Our principal competitors are other
similar operators with well-established and recognized brands. We also compete against smaller retailers and “mom and pop” operations. If we are unable
to compete successfully, our revenues or profits may decline. Certain of our competitors may have significantly greater financial, technical and marketing
resources than we do, and may be able to adapt to changes in consumer preferences more quickly, devote greater resources to the marketing and sale of
their products or services, or generate greater brand recognition. In addition, our competitors may be more effective and efficient in introducing new
products and services. Furthermore, if we fail to meet supply and demand or fail to provide our customers with an attractive omni-channel experience, our
business and results of operations could be materially and adversely affected.

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Failure to maintain sound business and contractual relationships with our franchisees may have a material adverse effect on our business and our
consolidated financial position, results of operations, and cash flows.

Our  financial  success  depends  in  significant  part  on  our  ability  to  maintain  sound  business  relationships  with  our  franchisees.  The  support  of  our
franchisees  is  also  critical  for  the  success  of  our  marketing  programs  and  any  new  strategic  initiatives  we  seek  to  undertake.  Deterioration  in  our
relationships with our franchisees or the failure of our franchisees to support our marketing programs and strategic initiatives could have a material adverse
effect on our business and our consolidated financial position, results of operations, and cash flows. In addition, the failure of our franchisees to timely
renew their franchise agreements could have a material adverse effect on our business and our ability to enforce the franchisees contractual obligations.

We have significant lease obligations, which may require us to continue paying rent for store locations that we no longer operate.

We have Company-owned operations of which the majority are operated in leased locations, specifically in our Vitamin Shoppe segment. We are

subject to risks associated with our current and future real estate leases. Our costs could increase because of changes in the real estate markets and supply
or demand for real estate sites. We generally cannot cancel our leases, so if we decide to close or relocate a location, we may nonetheless be committed to
perform our obligations under the applicable lease including paying the base rent for the remaining lease term. As each lease expires, we may fail to
negotiate renewals, either on commercially acceptable terms or any terms at all and may not be able to find replacement locations that will provide for the
same success as current store locations.

Our failure to achieve and maintain effective internal controls could have a material adverse effect on our business and stock price.

Effective internal controls are necessary for us to provide reliable financial reports. If we cannot provide reliable financial reports, our brands and
operating results could be harmed. All internal control systems, no matter how well designed, have inherent limitations. Therefore, even those systems
determined to be effective can provide only reasonable assurance with respect to financial statement preparation and presentation. While we continue to
evaluate and improve our internal controls, we cannot be certain that these measures will ensure that we implement and maintain adequate controls over our
financial processes and reporting in the future. Any failure to implement required new or improved controls, or difficulties encountered in their
implementation, could harm our operating results or cause us to fail to meet our reporting obligations. If we fail to maintain the adequacy of our internal
controls, as such standards are modified, supplemented or amended from time to time, we may not be able to ensure that we can conclude on an ongoing
basis that we have effective internal control over financial reporting in accordance with Section 404 of the Sarbanes-Oxley Act. Failure to achieve and
maintain an effective internal control environment could cause investors to lose confidence in our reported financial information, which could have a
material adverse effect on our stock price.

As we have grown our business through the Acquisitions, our disclosure controls and internal controls have become more complex and may require
significantly more resources to ensure the effectiveness of these controls. If we are unable to continue upgrading our financial and management controls,
reporting segments, information technology and procedures in a timely and effective fashion, additional management and other resources may need to be
devoted to assist in compliance with the disclosure and financial reporting requirements which would adversely affect our business, financial position and
results of operations.

Risks Related to Our Segments

The Liberty Tax segment's tax return preparation compliance program may not be successful in detecting all problems in our franchisee network, and
franchisee non-compliance, fraud and other misconduct and related enforcement action may damage our reputation and adversely affect our business.

On December 2, 2019, the Company entered into a settlement with the DOJ and the IRS (the “Settlement”) that resolved their investigation of the
Company and its subsidiaries, including the Liberty Tax segment's policies, practices and procedures in connection with its tax return preparation activities
and tax compliance program. Pursuant to the terms of the Settlement, the Company agreed to pay $3.0 million to be paid in installments over four years and
agreed to retain an independent compliance monitor to oversee the implementation of the required enhancements to the compliance program. The monitor
will work with the Company’s compliance team and may make recommendations for further refinements to improve the Liberty Tax segment's

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tax compliance program. We have implemented a variety of measures to enhance tax return preparation compliance as well as increased monitoring of
these activities. Despite these measures, there can be no assurance that franchisees and tax preparers will follow these procedures, that the tax return
preparation compliance program, or other efforts will be effective in eliminating non-compliance, fraud and other misconduct among our franchisees and/or
employees. Accordingly, any such non-compliance, fraud or other misconduct may have a material adverse effect on our reputation, financial conditions,
results of operations and may be deemed a breach of the terms of the Settlement.

If our financial product service providers become unable or unwilling to enable our Liberty Tax segment to offer refund transfer products, we may be
unable to offer tax settlement products to our customers.

Our ability to offer refund transfer products (as well as other tax settlement products that require the creation of a customer bank account) is
dependent on the ability and willingness of our financial product service providers to make available to our customers the bank accounts into which their
tax refunds are deposited. If any of the federal or state regulatory authorities with the power to regulate these service providers prevents or makes it more
difficult for our service providers to make these bank accounts available to our customers or if the service providers determine that they no longer wish to
participate in these transactions, we may be unable to find alternative service providers that will be willing to provide the required number of bank accounts
to our customers. If we are unable to make bank accounts available for refund transfer products, we will not be able to enable our customers to utilize these
accounts for the direct deposit of their federal and state tax returns, which would materially affect our ability to offer tax settlement products to those
customers. In addition, statutes applicable to acceptable refund transfer fees are state specific which may adversely affect how we currently conduct or have
conducted our business in the past and may require change to such business practices to otherwise comply with these statutes and could be subject to fines,
penalties, or other payments related to past conduct.

Unfavorable publicity or consumer perception of our services, products and any similar products distributed by other companies could have a material
adverse effect on our reputation, which could result in decreased sales and significant fluctuations in our business, financial condition and results of
operations.

We depend significantly on consumer perception regarding the safety and quality of our products, as well as similar products distributed by other
companies. Consumer perception of products can be significantly influenced by adverse publicity in the form of published scientific research, national
media attention or other publicity, whether or not accurate, that associates consumption of our Vitamin Shoppe segment’s products or any other similar
products with illness or other adverse effects, or questions the benefits of our or similar products or that claims that any such products are ineffective. A
new product may initially be received favorably, resulting in high sales of that product, but that sales level may not be sustainable as consumer preferences
change. Future scientific research or publicity could be unfavorable to our Vitamin Shoppe segment’s industry or any of its particular products and may not
be consistent with earlier favorable research or publicity. Unfavorable research or publicity could have a material adverse effect on our ability to generate
sales within our Vitamin Shoppe segment.

Our Vitamin Shoppe segment sells food, dietary supplement and topical products containing cannabidiol (“CBD”), which is a cannabinoid derived
from the cannabis plant. There is significant uncertainty regarding the legal status of CBD and other hemp-based products in the U.S. In addition, the
Food and Drug Administration ("FDA") currently prohibits the sale of foods and dietary supplements containing CBD, which could subject our
Vitamin Shoppe segment to regulatory enforcement action.

Products that contain CBD are subject to various state and federal laws regarding the production and sale of hemp-based products. Historically, the
Drug Enforcement Administration (“DEA”) considered CBD to be a Schedule I controlled substance subject to the Controlled Substances Act (“CSA”)
under the definition for “marijuana.” However, the Agriculture Improvement Act of 2018 (the “2018 Farm Bill”) removed “hemp” from the definition of
“marijuana.” “Hemp” is defined as the plant Cannabis sativa L. and any part of that plant, including the seeds thereof and all derivatives, extracts,
cannabinoids, isomers, acids, salts, and salts of isomers, whether growing or not, with a delta-9 tetrahydrocannabinol (“THC”) concentration of not more
than 0.3 percent on a dry weight basis. As a result of the enactment of the 2018 Farm Bill, we believe that our Vitamin Shoppe segment’s CBD products
and the hemp from which they are derived are not Schedule I controlled substances under the CSA. However, there is a risk that we could be subject to
DEA enforcement action, including prosecution, if any of our Vitamin Shoppe segment’s products are determined to not meet the definition of “hemp” and
to constitute “marijuana” based on THC levels or other violations.

In addition, although hemp and hemp-derived CBD are no longer controlled substances subject to regulation under the CSA, the FDA has stated
publicly that it is nonetheless unlawful under the Federal Food, Drug, and Cosmetic Act (“FDCA”) to market foods or dietary supplements containing
CBD, even if lawful under the 2018 Farm Bill. Specifically, the FDCA

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prohibits the introduction or delivery for introduction into interstate commerce of any food or dietary supplement that contains an approved drug or a drug
for which substantial clinical investigations have been instituted and made public, unless a statutory exemption applies. The FDA has stated its conclusion
that this statutory prohibition applies and none of the exceptions has been met for CBD.

The FDA has held public meetings and formed an internal working group to evaluate the potential pathways to market for CBD products, which
could include seeking statutory changes from Congress or promulgating new regulations. If legislative action is necessary, such legislative changes could
take years to finalize and may not include provisions that would enable our Vitamin Shoppe segment to produce, market and/or sell CBD products, and
FDA could similarly take years to promulgate new regulations. Additionally, while the agency’s enforcement focus to date has primarily been on CBD
products that are associated with therapeutic claims, the agency has recently issued warning letters to companies marketing CBD products without such
claims, and there is a risk that FDA could take enforcement action against our Vitamin Shoppe segment, its third-party contract manufacturers or suppliers,
or those marketing similar products, which could limit or prevent this segment from marketing CBD products. While the FDA announced on March 5,
2020 that it is currently evaluating a risk-based enforcement policy for CBD to provide more clarity to industry and the public while the agency takes
potential steps to establish a clear regulatory pathway, it remains unclear whether or when FDA will ultimately issue such an enforcement policy.

Moreover, local, state, federal, and international CBD, hemp and cannabis laws and regulations are rapidly changing and subject to evolving

interpretations, which could require our Vitamin Shoppe segment to incur substantial costs associated with compliance requirements or alteration of certain
aspects of its business plan in the event that its CBD products become subject to new restrictions. In addition, violations of these laws, or allegations of
such violations, could disrupt the business and result in a material adverse effect on its operations. We cannot predict the nature of any future laws,
regulations, interpretations, or applications, nor can we determine what effect additional governmental regulations or administrative policies and
procedures, when and if promulgated, could have on our Vitamin Shoppe segment’s activities in the hemp and CBD industry. The constant evolution of
laws and regulations may require this segment to incur substantial costs associated with legal and compliance fees and ultimately require it to alter its
current business plan.

Disruptions at our Vitamin Shoppe segment’s warehouse and distribution facilities or at our contract manufacturers’ manufacturing facilities could
materially and adversely affect our business, financial condition, results of operations and customer relationships.

Any significant disruption in our Vitamin Shoppe segment’s warehouse and distribution facilities or at any contract manufacturers’ manufacturing

facilities for any reason, including regulatory requirements, and FDA determination that the contract manufacturers’ facility is not in compliance with the
cGMP regulations, the loss of certifications, power interruptions, destruction of or damage to facilities, unexpected delays in delivery or increases in
transportation costs (including through increased fuel costs), terrorist attacks, civil unrest, war or the perceived threat thereof, natural disasters could disrupt
our contract manufacturers’ ability to manufacture products for our Vitamin Shoppe segment and our ability to deliver products to our customers. Any such
disruption could have a material adverse effect on our business.
Increases in the price or shortages of supply in connection with our Vitamin Shoppe segment’s products could have a material adverse effect on our
business.

Our Vitamin Shoppe segment’s products are composed of certain key raw materials. If the prices of these raw materials were to increase significantly,

it could result in a significant increase to us in the prices charged to us for our own Vitamin Shoppe branded products and third-party products. Raw
material prices may increase in the future and we may not be able to pass on those increases to customers who purchase our products. A significant increase
in the price of raw materials that cannot be passed on to customers could have a material adverse effect on our business.

We may experience product recalls, withdrawals or seizures, which could materially and adversely affect our business.

We may be subject to product recalls, withdrawals or seizures if any of the products we sell are believed to cause injury or illness or if we are alleged
to have violated governmental regulations in the manufacturing, labeling, promotion, sale or distribution of those products. A significant recall, withdrawal
or seizure of any of the products we manufacture or sell may require significant management attention, which would likely result in substantial and
unexpected costs and may materially and adversely affect our business. Furthermore, a recall, withdrawal or seizure of any of our products may adversely
affect consumer confidence in our brands and thus decrease consumer demand for our products. In some cases, we rely on our contract manufacturers and
suppliers to ensure that the products they manufacture and sell to us comply with all applicable regulatory and legislative requirements. In general, we seek
representations and warranties, indemnification and/or insurance

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from our contract manufacturers and suppliers. However, even with adequate insurance and indemnification, any claims of non-compliance could
significantly damage our reputation and consumer confidence in our products. In addition, the failure of those products to comply with applicable
regulatory and legislative requirements could prevent us from marketing the products or require us to recall or remove such products from the market,
which in certain cases could materially and adversely affect our business, financial condition and results of operations.

The success of our Buddy’s, American Freight and Vitamin Shoppe segments is dependent on factors affecting consumer spending that are not under
our control.

Consumer spending is affected by general economic conditions and other factors including levels of employment, disposable consumer income,
prevailing interest rates, consumer debt and availability of credit, costs of fuel, inflation, recession and fears of recession, war and fears of war, pandemics
(such as the recent coronavirus (COVID-19) pandemic), inclement weather, tariff policies, tax rates and rate increases, timing of receipt of tax refunds,
consumer confidence in future economic conditions and political conditions, and consumer perceptions of personal well-being and security. Unfavorable
changes in factors affecting discretionary spending could reduce demand for our products and services resulting in lower revenue and negatively impacting
our business and financial results.

If our Buddy’s, American Freight and Vitamin Shoppe segments are unable to compete effectively with the growing e-commerce sector, our business
and results of operations may be materially adversely affected.

With the continued expansion of Internet use, as well as mobile computing devices and smartphones, competition from the e-commerce sector
continues to grow. There can be no assurance we will be able to grow our e-commerce operations in a profitable manner. Certain of our competitors, and a
number of e-commerce retailers, have established e-commerce operations against which we compete for customers. It is possible that the increasing
competition from the e-commerce sector may reduce our market share, gross and operating margins, and may materially adversely affect our business and
results of operations in other ways.

If our Buddy’s, American Freight and Vitamin Shoppe segments do not successfully manage their inventory levels, our operating results will be
adversely affected.

We must maintain sufficient inventory levels to operate our business successfully. However, we also must avoid accumulating excess inventory as we
seek to minimize out-of-stock levels across all product categories and to maintain in-stock levels. We continue to rely on and obtain significant portions of
our inventory from vendors located outside the United States. Some of these vendors often require us to provide lengthy advance notice of our
requirements in order to be able to supply products in the quantities we request. This usually requires us to order merchandise, and enter into purchase
order contracts for the purchase and manufacture of such merchandise, well in advance of the time these products will be offered for sale. As a result, we
may experience difficulty in responding to a changing retail environment, which makes us vulnerable to changes in price and consumer preferences. If we
do not accurately anticipate the future demand for a particular product or the time it will take to obtain new inventory, our inventory levels will not be
appropriate and our results of operations may be negatively impacted.

Our success is tied to the growth and effective operations of our Company-owned locations and franchises, and the franchise operations could
adversely affect our business.

Our financial success depends on how effectively we operate our Company-owned locations and how our franchisees operate and develop their

businesses. We do not exercise direct control over the day-to-day operations of our franchises, and our franchisees may not operate their businesses in a
manner consistent with our philosophy and standards and may not increase the level of revenues generated compared to prior years. Our growth and
revenues may, therefore, be adversely affected. There can be no assurance that the training programs and quality control procedures we have established
will be effective in enabling franchisees to run profitable businesses or that we will be able to identify problems or take corrective action quickly enough. In
addition, failure by a franchisee to provide service at acceptable levels may result in adverse publicity that can materially adversely affect our reputation
and ability to compete in the market in which the franchisee is located.

If our franchisees fail to open locations in new territories or if they are not successful in operating their new locations, our franchise-related revenue
and results of operation will be adversely affected.

Each year, we anticipate adding locations to our franchise system, but the opening of these locations depends on the purchase of additional territories

by our franchisees and the opening of offices in territories previously purchased and newly

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purchased. Many factors go into opening a new location, including obtaining a suitable location, the availability of sufficient start-up capital, and the ability
to recruit qualified personnel to work in new locations. If a significant number of locations that we expect to be open, fail to open, are delayed, or open in
unsuitable locations or with insufficient personnel, the revenue we expect to receive from royalty payments and the repayment of indebtedness to us by our
franchisees will be adversely affected.

We may be held responsible by third parties, regulators, or courts for the action of, or failure to act, by our franchisees and their employees which
could be expose us to possible fines, other liabilities, bad publicity or damage to our brands.

We grant our franchisees a limited license to use our registered service marks and, accordingly, there is risk that one or more of the franchisees may

be identified as being controlled by us. Third parties, regulators, or courts may seek to hold us responsible for the actions or failures to act by our
franchisees. In recent years, some government agencies have taken the position that the extent to which a franchise system establishes requirements for
franchisees may justify treating the franchisor as if it “controls” the franchisee’s behavior. Thus, the failure of our franchisees to comply with laws and
regulations may expose us to liability and damages that may have an adverse effect on our business.

Our franchisees operate their businesses under our brands. Because our franchisees are independent third parties with their own financial objectives,
actions taken by them, including breaches of their contractual obligations, and negative publicity associated with these actions, could adversely affect our
reputation and brands more broadly. Any actions as a result of conduct by our franchisees, their employees or otherwise which negatively impacts our
reputation and brands may result in fewer customers and lower revenues and profits for us.

Disputes with our franchisees may have a material adverse effect on our business.

From time to time, we engage in disputes with some of our franchisees, and some of these disputes result in litigation or arbitration proceedings.
Disputes with our franchisees may require us to incur significant legal fees, subject us to damages, and occupy a disproportionate amount of management's
time. A material increase in the number of these disputes, or unfavorable outcomes in these disputes, may have a material adverse effect on our business.
To the extent we have disputes with our franchisees, our relationships with our franchisees could be negatively impacted, which could hurt our growth
prospects or negatively impact our financial performance.

Our operating results depend on the effectiveness of our marketing and advertising programs and franchisee support of these programs.

Our revenues are heavily influenced by brand marketing and advertising. If our marketing and advertising programs are unsuccessful, we may fail to
retain existing customers and attract new customers, which could limit the growth of our revenues or profitability or result in a decline in our revenues or
profitability. Moreover, because franchisees are required to pay us marketing and advertising fees based on a percentage of their revenues, our marketing
fund expenditures are dependent upon sales volumes of our franchisees.

The support of our franchisees is critical for the success of our marketing programs and any new strategic initiatives we seek to undertake. While we

can mandate certain strategic initiatives through enforcement of our franchise agreements, we need the active support of our franchisees if the
implementation of our marketing programs and strategic initiatives is to be successful. Although certain actions are required of our franchisees under the
franchise agreements, there can be no assurance that our franchisees will continue to support our marketing programs and strategic initiatives. The failure
of our franchisees to support our marketing programs and strategic initiatives would adversely affect our ability to implement our business strategy and
could have a material adverse effect on our business, financial condition, and results of operations.

Risks Related to Legal and Regulatory Matters

The lines of business in which we operate involve substantial litigation, and such litigation may damage our reputation or result in material liabilities
and losses.

We have been named, from time to time, as a defendant in various legal actions, including arbitrations, class-actions, and other litigation arising in

connection with our various business activities. We are currently involved in a class-action lawsuit, in which we are vigorously defending ourselves. There
can be no assurance, however, that we will not have to pay significant damages or amounts in settlement above insurance coverage. Adverse outcomes
related to litigation could result in substantial damages and could materially affect our liquidity and capital resources and cause our net income to decline or
may require us to alter our business operations. Failure to pay any material judgment would be a default under our credit facilities. Negative

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public opinion can also result from our actual or alleged conduct in such claims, possibly damaging our reputation, which could negatively impact our
financial performance and could cause the value of our stock to decline. See “Note 15 - Commitments and Contingencies” in the Notes to the Consolidated
Financial Statements.

If we fail to protect or fail to comply with laws and regulations related to our customers' personal information, we may face significant fines, penalties,
or damages and our brands and reputation may be harmed.

We are subject to various federal and state laws related to the use of and protection of customer personal information, including but not limited,
California Consumer Privacy Act (“CCPA”), the Gramm-Leach-Bliley Act and other Federal Trade Commission (“FTC”). We rely on technology in
virtually all aspects of our business. Like those of many large businesses, certain of our information systems have been subject to computer viruses,
malicious codes, unauthorized access, phishing efforts, denial-of-service attacks and other cyber-attacks and we expect to be subject to similar attacks in
the future as such attacks become more sophisticated and frequent. A significant disruption or failure of our technology systems could result in service
interruptions, safety failures, security events, regulatory compliance failures, an inability to protect information and assets against unauthorized users, and
other operational difficulties. Attacks perpetrated against our systems could result in loss of assets and critical information and expose us to remediation
costs and reputational damage.

We and our franchisees manage highly sensitive client information in our operations, and although we have established security procedures to protect

against identity theft and require our franchisees to do the same, a security incident resulting in breaches of our customers' privacy may occur. Our
computer systems are subject to penetration and our data protection measures may not prevent unauthorized access to sensitive client information. Threats
to our systems, our franchisees systems, or associated third parties' systems can derive from human error, fraud, or malice on the part of employees or third
parties, or may result from accidental technological failure. If the measures we have taken prove to be insufficient or inadequate or if our franchisees fail to
meet their obligations in this area, we and our franchisees may become subject to litigation or administrative sanctions, which could result in significant
fines, penalties, or damages and harm to our brands and reputation, which in turn could negatively impact our ability to retain our customers. Moreover,
although we have some insurance that may defray the cost, the cost of remediating any breach resulting from a cybersecurity incident or other breach of the
privacy of customer information would likely be substantial. Furthermore, we may be required to invest additional resources to protect us against damages
caused by these actual or perceived disruptions or security breaches in the future. We could also suffer harm to our reputation from a security breach or
inappropriate disclosure of customer information. Changes in these federal and state regulatory requirements could result in more stringent requirements
and could result in a need to change business practices, including how information is disclosed. These changes could have a material adverse effect on our
business, financial condition, and results of operations. Moreover, a significant security breach or disclosure of customer information could so damage our
brands and reputation that demand for the services that are provided by us and our franchisees may be reduced.

Although we have taken steps intended to mitigate these risks, a significant disruption or cyber intrusion could adversely affect our results of
operations, financial condition and liquidity. If we become victim to a security breach resulting in third-party access to customer’s personal information
which we host, collect, use and retain, this could have a material adverse effect on the demand for our services and products, our reputation, and cause
material losses. We share these risks with all of our business segments.

If we or our franchisees fail to comply with marketing and advertising laws, including with regard to direct marketing we may face significant
damages.

We rely on a variety of marketing techniques, including telemarketing, email and social media marketing and postal mailings, and we are subject to

various laws and regulations in the U.S. and internationally that govern marketing and advertising practices. The retention of customers by our business and
franchisees, and our ability to attract additional franchisees, depends on the use of these marketing techniques to contact customers and potential
franchisees. However, the Telephone Consumer Protection Act (“TCPA”) imposes significant restrictions on the ability to utilize telephone calls and text
messages to mobile telephone numbers as a means of communication, when the prior consent of the person being contacted has not been obtained. In fiscal
2015, we settled one lawsuit related to the manner in which a contractor for us previously contacted potential franchisees. Violations of the TCPA may be
enforced by individual customers through class-actions, and statutory penalties for TCPA violations range from $500 to $1,500 per violation. If we fail to
ensure that our own telemarketing and telemarketing efforts are TCPA compliant, or if our franchisees fail to do so and we are held responsible for their
behavior, we may incur significant damages.

Compliance with governmental regulations or newly enacted laws could increase our costs significantly and adversely affect our operating income and
financial results.

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The products and services offered by our business segments are subject to federal laws and regulation by one or more federal agencies, including but
not limited to the IRS, FDA, the Federal Trade Commission, the United States Department of Agriculture and the Environmental Protection Agency. These
activities are also regulated by various state, local and international laws and agencies of the states and localities in which our products or services are
provided. Regulations may prevent or delay the introduction, or require the reformulation, of our products or services, which could result in lost sales and
increased costs to us.

For example, the FDA may not accept the evidence of safety for any new ingredients that our Vitamin Shoppe segment may want to market, may

determine that a particular ingredient is not a legal dietary ingredient under the FDCA, may determine that a particular product or product ingredient
presents an unacceptable health risk, may determine that a particular statement of nutritional support on our products, or that we want to use on our
products, is an unacceptable drug claim or an unauthorized version of a food “health claim.” The FDA or FTC may determine that particular claims are not
adequately supported by available scientific evidence. The FDA may also determine that the Vitamin Shoppe’s CBD-containing food and dietary
supplement products are unlawful and may issue an enforcement action against us. Any such regulatory determination would prevent us from marketing
particular products or using certain statements on those products or force us to recall a particular product and be subject to additional enforcement or
penalties, which could adversely affect our sales of those products.

Additionally, our rental business unit is subject to various federal and state including consumer protection statutes, such as a grace period for late fees

and certain contract reinstatement rights. Moreover, many states have passed laws that regulate rental purchase transactions as separate and distinct from
credit sales. Specific rental purchase laws generally require certain contractual and advertising disclosures. Any failure of our Buddy’s segment to comply
with such laws could have a material adverse effect on our business.

New or revised federal and state tax regulations could have a material effect on the financial results of our Liberty Tax segment. We are unable to
predict how we may be affected by changes, or lack of changes, to federal and state tax laws. Accordingly, the risk exists that changes in, or lack of changes
in, federal and state tax laws could materially and adversely affect our Liberty Tax business cash flows, results of operations and financial condition.

The CCPA which became effective on January 1, 2020 and requires covered companies to provide new disclosures to California consumers, and

afford such consumers new abilities to opt-out of certain sales of personal information. We collect internal and customer data, including personally
identifiable information for a variety of important business purposes, including managing our workforce and providing requested products and services.
The CCPA required us to modify our data processing practices and policies at Liberty Tax, Vitamin Shoppe and American Freight, which as a result, we
may incur substantial costs and expenses in an effort to comply. The effects of the CCPA are potentially significant and require us to modify our data
processing practices and policies which as a result, we may incur substantial costs and expenses in an effort to comply. We may also from time to time be
subject to, or face assertions that we are subject to, additional obligations relating to personal data by contract or due to assertions that self-regulatory
obligations or industry standards apply to our practices. There may be additional regulatory actions or enforcement priorities, or new interpretations of
existing requirements that differ from ours, which could impose unanticipated limitations or require changes to our business. Any developments of this
nature could increase our costs significantly and could have a material adverse effect on our business, financial condition and results of operations.

We may be subject to product liability claims if people or properties are harmed by the products we sell or the services we offer.

Some of the products we sell may expose us to product liability claims relating to personal injury, death, or property damage caused by such products,

and may require us to take actions such as product recalls. Although we maintain liability insurance, we cannot be certain that our coverage will be
adequate for liabilities actually incurred or that insurance will continue to be available to us on commercially reasonable terms, or at all. Our Vitamin
Shoppe segment, in particular, as a retailer and direct marketer of products designed for human consumption, is subject to product liability claims if the use
of its products is alleged to have resulted in injury or to include inadequate instructions for use or inadequate warnings concerning possible side effects and
interactions with other substances. In addition, third-party manufacturers produce many of the products we sell which may expose us to product liability
claims for products we do not manufacture. While we attempt to manage these risks by obtaining indemnification agreements from the manufacturers of
products that we sell and insurance, third parties may not satisfy their indemnification obligations to us and/or our insurance policies may not be sufficient
or available. A product liability claim against us, whether with respect to products of a third-party that we sell or our branded products, could result in
increased costs and could adversely affect our reputation with our customers, which in turn could materially adversely affect our business, financial
condition and results of operations.

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We are named in federal securities class-action lawsuits and derivative complaints; if we are unable to resolve these matters favorably, then our
business, operating results and financial condition may be adversely affected.

We are currently named as defendants in class and derivative litigation in the Court of Chancery of the State of Delaware (the “Delaware Action”) and

a securities class action the United States District Court for the Eastern District of New York (the "New York Action”). While the Delaware Action has
settled in principle and has been stayed pending the parties’ filing of settlement papers, there is no assurance that the settlement will be approved by the
Delaware Court of Chancery. Additionally, while the New York Action has been dismissed with prejudice, and such dismissal has been affirmed by the
United States Court of Appeals for the Second Circuit, plaintiffs could still seek review by the United States Supreme Court. Until these matters are finally
resolved, we cannot predict the outcome of these matters or reasonably determine the probability of a material adverse result or reasonably estimate range
of potential exposure, if any, that these matters might have on us, our business, our financial condition or our results of operations, although such effects
could be materially adverse. In addition, in the future, we may need to record litigation reserves with respect to these matters. Further, regardless of how
these matters proceed, it could divert our management’s attention and other resources away from our business.

General Risk Factors

Our failure to protect our intellectual property rights may harm our competitive position, and litigation to protect our intellectual property rights or
defend against third-party allegations of infringement may be costly.

We regard our intellectual property as critical to the success of our business. Third parties may infringe or misappropriate our brand names,
trademarks or other intellectual property rights, which could have a material adverse effect on our business, financial condition, or operating results. The
actions we take to protect our trademarks and other proprietary rights may not be adequate. Litigation may be necessary to enforce our intellectual property
rights, protect our trade secrets, or determine the validity and scope of the proprietary rights of others. There are no assurances that we will be able to
prevent infringement of our intellectual property rights or misappropriation of our proprietary information. Any infringement or misappropriation could
harm any competitive advantage we currently derive or may derive from our proprietary rights. In addition, third parties may assert infringement claims
against us. Any claims and any resulting litigation could subject us to significant liability for damages. An adverse determination in any litigation of this
type could require us to design around a third-party's patent or to license alternative technology from another party. Litigation is time-consuming and
expensive to defend and could result in the diversion of our time and resources. Any claims from third parties may also result in limitations on our ability to
use the intellectual property subject to these claims.

Our business relies on technology systems and electronic communications, which, if disrupted, could materially affect our business.

We depend heavily upon our information technology systems in the conduct of our business. We develop, own and license or otherwise contract for

sophisticated technology systems and services. If we experience significant disruptions to our systems, we could experience a loss of business, which could
have a material adverse effect on our business, financial condition, and results of operations. Any data breach or severe disruption of our network or
electronic communications could have a material adverse effect on our business, financial condition, and results of operations.

We rely on certain software vendors to maintain and periodically upgrade many of these systems so that they can continue to support our business.

The software programs supporting many of our systems were licensed to us by independent software developers. The inability of these developers or us to
continue to maintain and upgrade these information systems and software programs would disrupt or reduce the efficiency of our operations if we were
unable to convert to alternate systems in an efficient and timely manner.

If we are unable to secure our customers’ personal and confidential information, or other private data relating to our associates, suppliers or our
business, we could be subject to negative publicity, costly government enforcement actions or private litigation and increased costs, which could
damage our business reputation and adversely affect our results of operations or business.

Many of our information technology systems, such as those we use for our point-of-sale, tax preparation software, web and mobile platforms,
including online and mobile payment systems, and for administrative functions, including human resources, payroll, accounting, and internal and external
communications, contain personal, financial or other information that is entrusted to us by our customers and associates. Many of our information
technology systems also contain proprietary and

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other confidential information related to our business and suppliers. Although we have developed procedures and technology in place to safeguard our
customers’ personal information, our associates’ private data, suppliers’ data, and our business records and intellectual property and other sensitive
information, we may nevertheless, be vulnerable to, and unable to anticipate, detect and appropriately respond to, data security breaches and data loss,
including cyber-security attacks. If we or any third-party systems we use experience a data security breach, we could be exposed to negative publicity,
reputational risk with our customers, government enforcement actions and private litigation, in addition to the potential of significant capital investments
and other expenditures to remedy cybersecurity problems and prevent future security breaches. These costs, which could be material, could adversely
impact our results of operations in the period in which they are incurred and may not meaningfully limit the success of future attempts to breach our
information technology systems.

If we fail to retain our key senior management personnel or are unable to attract and retain highly skilled and other key personnel, our financial
performance could be materially adversely affected.

We depend on our senior management and other key or highly skilled personnel. The loss of any of our executive officers or other key employees or

the inability to hire, train, retain, and manage qualified personnel, could harm our business.

If we and our franchisees are unable to attract and retain qualified employees, our financial performance could be materially adversely affected.

Both we and our franchisees depend on the ability to find, hire and retain qualified employees to manage day-to-day business activities. Our operating

subsidiaries also need qualified and competent personnel in executing their business plans and serving their customers. Our inability to recruit and retain
qualified and competent managers and personnel could have a material adverse effect on our business, financial condition and results of operations.

Our Certificate of Incorporation provides that the Court of Chancery of the State of Delaware is the exclusive forum for certain disputes between us
and our stockholders, which may limit a stockholder’s ability to bring a claim in a judicial forum that it finds preferable for disputes with us and our
directors, officers or other employees.

Our Certificate of Incorporation provides that, unless we otherwise determine, the Court of Chancery of the State of Delaware will be the sole and
exclusive forum for any derivative action or proceeding brought on our behalf, any action asserting a claim of breach of a fiduciary duty owed by any of
our directors, officers or other employees to us or our stockholders, any action asserting a claim against us arising pursuant to any provision of the
Delaware General Corporation Law, our Certificate of Incorporation or Bylaws, or any action asserting a claim governed by the internal affairs doctrine.
This forum selection provision does not apply to suits brought to enforce a duty or liability created by the Securities Act of 1933, as amended (the
“Securities Act”), or the Securities Exchange Act of 1934, as amended (the “Exchange Act”), or any claim for which the federal courts have exclusive
jurisdiction. This forum selection provision may limit a stockholder’s ability to bring a claim that is not arising under the Securities Act or the Exchange
Act, in a judicial forum (other than in a Delaware court) that it finds preferable for disputes with us or any of our directors, officers or other employees,
which may discourage lawsuits with respect to such claims and result in increased costs for stockholders to bring a claim. If a court were to find this forum
selection provision to be inapplicable or unenforceable in an action, we may incur additional costs or business interruption associated with resolving such
action in other jurisdictions, which could adversely affect our business and financial condition.

Our stock price has been extremely volatile, and investors may be unable to resell their shares at or above their acquisition price or at all.

Our stock price has been, and may continue to be, subject to wide fluctuations in response to many risk factors listed in this section, and others

beyond our control, including, but not limited to:

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•
•

actual or anticipated variations in our operating results from quarter to quarter;
actual or anticipated variations in our operating results and financial performance from the expectations of securities analysts and investors;
if analysts do not publish research or reports about our business or if they publish misleading or unfavorable research or reports about our
business;
actual or anticipated variations in our operating results from our competitors;
fluctuations in the valuation of companies perceived by investors to be comparable to us;
sales of common stock or other securities by us or our stockholders in the future;

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•
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•

certain non-compliance, fraud and other misconduct by our franchisees and/or employees;
departures of key executives or directors;
announcements by us or our competitors of significant contracts, acquisitions, strategic partnerships, financing efforts or capital commitments;
delays or other changes in our expansion plans;
failure to maintain adequate internal controls;
involvement in litigation (including securities class action litigation) or governmental investigations or enforcement activity;
stock price and volume fluctuations attributable to inconsistent trading volume levels of our shares;
general economic, stock market and market conditions in our industry and the industries of our customers;
regulatory or political developments;
global pandemics (such as the recent coronavirus (COVID-19) pandemic); and
capital markets and trading markets fluctuations.

Although we may desire to continue to pay dividends in the future, our financial condition, debt covenants, or Delaware law may prohibit us from
doing so.

The payment of dividends will be at the discretion of our Board of Directors and will depend, among other things, on our earnings, capital
requirements, and financial condition. Our ability to pay dividends will also be subject to compliance with financial covenants that are contained in our
credit facility and may be restricted by any future indebtedness that we incur or issuances of preferred stock. In addition, applicable law requires our Board
of Directors to determine that we have adequate surplus prior to the declaration of dividends. Although we expect to pay a quarterly cash dividend to
holders of our common stock, we have no obligation to do so, and our dividend policy may change at any time without notice to our stockholders. We
cannot provide an assurance that we will continue to pay dividends at any specific level or at all.

Anti-takeover provisions in our charter documents, Delaware law, and our credit facility could make an acquisition of us more difficult, limit attempts
by our stockholders to replace or remove our current management, and adversely affect the value of our common stock.

Provisions in our second amended and restated certificate of incorporation and bylaws may have the effect of delaying or preventing a change of
control or changes in our management. In addition, our credit facility contains covenants that may impede, discourage, or prevent a takeover of us. For
instance, upon a change of control, we would default on our credit facility. As a result, a potential takeover may not occur unless sufficient funds are
available to repay our outstanding debt. Provisions in our bylaws and credit facility may frustrate or prevent any attempts by our stockholders to replace or
remove our current management by making it more difficult for stockholders to replace members of our Board of Directors, which is responsible for
appointing the members of our management. Any provision of our amended and restated certificate of incorporation and bylaws or our debt documents that
has the effect of delaying or deterring a change of control could limit the opportunity for our stockholders to receive a premium for their shares of our
common stock. Even in the absence of a takeover attempt, the existence of these provisions may adversely affect our stock value if they are viewed as
discouraging takeover attempts in the future.

Item 1B.    Unresolved Staff Comments.

None.

Item 2.    Properties.

Stores

As of December 26, 2020, we operated or franchised 3,770 stores in 50 states and Guam, Puerto Rico and the District of Columbia, and 253 stores in

Canadian provinces as detailed below:

26

Table of Contents

Alabama

Alaska

Arizona

Arkansas

California

Colorado

Connecticut

Delaware

District of Columbia

Florida

Guam

Georgia

Hawaii

Idaho

Illinois

Indiana

Iowa

Kansas

Kentucky

Louisiana

Maine

Maryland

Massachusetts

Michigan

Minnesota

Mississippi

Missouri

Montana

Nebraska

Nevada

New Hampshire

New Jersey

New Mexico

New York

North Carolina

North Dakota

Ohio

Oklahoma

Oregon

Pennsylvania

Puerto Rico

Rhode Island

South Carolina

South Dakota

Liberty Tax

Buddy's

American Freight

Company-
owned

Franchised

Total

Company-
owned

Franchised

Total

Company-
owned

Franchised

Total

Vitamin
Shoppe
Company-
owned

Total
Franchise
Group

— 
3 
2 
2 
15 
2 
— 
2 
— 
12 
— 
8 
2 
4 
2 
5 
1 
4 
8 
1 
— 
2 
1 
5 
2 
— 
3 
— 
— 
1 
— 
2 
20 
7 
6 
— 
6 
— 
4 
7 
— 
— 
1 
— 

7 
23 
45 
23 
250 
35 
30 
8 
6 
137 
— 
75 
5 
12 
79 
33 
12 
16 
19 
23 
1 
26 
52 
75 
27 
10 
47 
2 
10 
26 
6 
44 
14 
147 
123 
10 
92 
31 
18 
71 
— 
10 
69 
8 

7 
26 
47 
25 
265 
37 
30 
10 
6 
149 
— 
83 
7 
16 
81 
38 
13 
20 
27 
24 
1 
28 
53 
80 
29 
10 
50 
2 
10 
27 
6 
46 
34 
154 
129 
10 
98 
31 
22 
78 
— 
10 
70 
8 

— 
— 
— 
— 
— 
— 
— 
— 
— 
34 
— 
— 
— 
— 
— 
1 
— 
— 
7 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 

11 
— 
4 
15 
— 
— 
— 
— 
— 
53 
2 
21 
— 
— 
4 
1 
1 
1 
7 
4 
— 
— 
— 
— 
— 
9 
2 
— 
— 
— 
— 
— 
7 
— 
10 
— 
— 
11 
— 
5 
— 
— 
11 
— 

11 
— 
4 
15 
— 
— 
— 
— 
— 
19 
2 
21 
— 
— 
4 
— 
1 
1 
— 
4 
— 
— 
— 
— 
— 
9 
2 
— 
— 
— 
— 
— 
7 
— 
10 
— 
— 
11 
— 
5 
— 
— 
11 
— 

27

9 
— 
9 
2 
18 
1 
4 
1 
— 
34 
— 
13 
1 
1 
13 
14 
1 
5 
5 
7 
— 
4 
2 
12 
3 
3 
8 
— 
— 
3 
— 
4 
1 
5 
11 
— 
26 
5 
2 
10 
1 
1 
8 
— 

— 
— 
1 
— 
— 
— 
— 
— 
— 
— 
— 
4 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 

9 
— 
10 
2 
18 
1 
4 
1 
— 
34 
— 
17 
1 
1 
13 
14 
1 
5 
5 
7 
— 
4 
2 
12 
3 
3 
8 
— 
— 
3 
— 
4 
1 
5 
11 
— 
26 
5 
2 
10 
1 
1 
8 
— 

6 
— 
11 
2 
77 
7 
10 
3 
1 
81 
— 
24 
7 
3 
37 
11 
2 
2 
5 
6 
2 
21 
16 
17 
7 
1 
7 
— 
2 
8 
4 
36 
3 
66 
27 
— 
23 
3 
5 
28 
2 
2 
17 
1 

33 
26 
72 
44 
360 
45 
44 
14 
7 
317 
2 
145 
15 
20 
135 
64 
17 
28 
44 
41 
3 
53 
71 
109 
39 
23 
67 
2 
12 
38 
10 
86 
45 
225 
177 
10 
147 
50 
29 
121 
3 
13 
106 
9 

Table of Contents

Tennessee

Texas

Utah

Vermont

Virginia

Washington

West Virginia

Wisconsin

Wyoming

Total

Canada

Alberta

British Columbia

Manitoba

New Brunswick
Newfoundland and
Labrador

Nova Scotia

Ontario

Prince Edward Island

Saskatchewan

Yukon

Total

Liberty Tax

Buddy's

American Freight

Company-
owned

Franchised

Total

Company-
owned

Franchised

Total

Company-
owned

Franchised

Total

Vitamin
Shoppe
Company-
owned

Total
Franchise
Group

18 
11 
1 
1 
10 
9 
— 
3 
1 
194 

— 
1 
1 
— 

— 
— 
6 
— 
1 
1 
10 

35 
283 
20 
1 
70 
37 
21 
19 
4 
2,247 

40 
33 
28 
9 

4 
9 
110 
2 
8 
— 
243 

53 
294 
21 
2 
80 
46 
21 
22 
5 
2,441 

40 
34 
29 
9 

4 
9 
116 
2 
9 
1 
253 

— 
3 
— 
— 
— 
— 
— 
— 
— 
45 

— 
— 
— 
— 

— 
— 
— 
— 
— 
— 
— 

6 
80 
— 
— 
9 
15 
— 
— 
— 
247 

— 
— 
— 
— 

— 
— 
— 
— 
— 
— 
— 

6 
83 
— 
— 
9 
15 
— 
— 
— 
292 

— 
— 
— 
— 

— 
— 
— 
— 
— 
— 
— 

9 
35 
— 
— 
10 
2 
2 
7 
— 
312 

— 
— 
— 
— 

— 
— 
— 
— 
— 
— 
— 

1 
— 
— 
— 
— 
— 
— 
— 
— 
6 

— 
— 
— 
— 

— 
— 
— 
— 
— 
— 
— 

10 
35 
— 
— 
10 
2 
2 
7 
— 
318 

— 
— 
— 
— 

— 
— 
— 
— 
— 
— 
— 

14 
54 
1 
1 
25 
27 
— 
4 
— 
719 

— 
— 
— 
— 

— 
— 
— 
— 
— 
— 
— 

83 
466 
22 
3 
124 
90 
23 
33 
5 
3,770 

40 
34 
29 
9 

4 
9 
116 
2 
9 
1 
253 

We lease the vast majority of our Company-owned stores. Our leases typically provide an initial term with options to extend. As current leases
expire, we believe that we will be able to obtain lease renewals, if desired, for present store locations, or to obtain leases for equivalent or better locations in
the same general area.

Our leased properties also include the following:

28

Table of Contents

Miami Lakes, Florida
Ashland, Virginia
Avondale, Arizona
Pearl City, Hawaii
Cupey Bajo, Puerto Rico
New Castle Delaware
Livonia, Michigan
Kansas City, Missouri
Tucker, Georgia
Winter Park, Florida
Carrollton, Texas
Houston, Texas
Reno, Nevada
Secaucus, New Jersey
Orlando, Florida
Hoffman Estates, Illinois
Delaware, Ohio
Hurst, Texas
Markham, Canada

Location

Description

Manufacturing Facilities
Distribution Center
Distribution Center
Distribution Center
Distribution Center
Distribution Center
Distribution Center
Distribution Center
Distribution Center
Distribution Center
Distribution Center
Distribution Center
Distribution Center
Corporate Offices
Corporate Offices
Corporate Offices
Corporate Offices
Corporate Offices
Corporate Offices

We own our corporate headquarters which are located in four buildings. Our principal executive office is located at 2387 Liberty Way, Virginia

Beach, Virginia 23456.

Item 3.    Legal Proceedings.

For information regarding legal proceedings, please see "Note 15 - Commitments and Contingencies" in the Notes to the Consolidated Financial

Statements, which information is incorporated herein by reference.

Item 4.    Mine Safety Disclosures.

Not applicable.

Item 5.    Market for Registrant's Common Equity, Related Stockholder Matters, and Issuer Purchases of Equity Securities.

PART II

Market and Stock Information

Our common stock is listed on the Nasdaq Global Market under the symbol "FRG" and our Series A Preferred Stock is listed on the Nasdaq Global
Market under the symbol "FRGAP." As of December 26, 2020, there were 40,092,260 and 1,250,000 shares of common stock and shares of our Series A
Preferred Stock outstanding, respectively. As of December 26, 2020, options to acquire 391,409 shares of our common stock were outstanding, 328,075 of
which were immediately exercisable.

Holders of Record

As of March 4, 2021, we had approximately 138 registered record holders of our common stock. The reported closing price of our common stock on

March 4, 2021 was $34.43. As of March 4, 2021, we had 1 registered record holder of our Series A Preferred Stock. The reported closing price of our
Series A Preferred Stock on March 4, 2021 was $25.25. EQ Shareowner Services is the transfer agent and registrar for our common stock and Series A
Preferred Stock.

29

Table of Contents

Recent Sales of Unregistered Securities

Other than those sales of unregistered securities that we have disclosed in quarterly reports on Form 10-Q or current reports on Form 8-K, we have

not recently sold any unregistered securities.

Dividends

On March 2, 2021, our Board of Directors declared quarterly dividends of $0.375 per share of common stock and $0.46875 per share of Series A

Preferred Stock. The dividends will be paid in cash on or about April 15, 2021 to holders of record of our common stock and Series A Preferred Stock on
the close of business on March 31, 2021. On December 3, 2020, our Board of Directors declared a quarterly dividend of $0.375 per share of common stock.
On December 3, 2020, our Board of Directors declared a quarterly dividend of $0.46875 per share of Series A Preferred Stock. The common stock
dividend was paid in cash on or about January 8, 2021 to holders of record of our common stock on the close of business on December 24, 2020 and the
Series A Preferred Stock dividend was paid in cash on or about January 15, 2021 to holders of record of our Series A Preferred Stock on the close of
business on December 31, 2020. The payment of dividends is at the discretion of our Board of Directors and depends, among other things, on our earnings,
capital requirements, and financial condition. Our ability to pay dividends is also subject to compliance with financial covenants that are contained in our
credit facility and may be restricted by any future indebtedness that we incur. In addition, applicable law requires our Board of Directors to determine that
we have adequate surplus prior to the declaration of dividends. We cannot provide an assurance that we will pay dividends at any specific level or at all.

Share Repurchases

Our Board of Directors has authorized up to $10.0 million for repurchases of shares of our common stock. This authorization has no specific
expiration date and cash proceeds from exercises of our stock options increase the amount of the authorization. In addition, the Board of Directors
authorized a Liberty Tax AD repurchase program, which reduces the amount of the share repurchase authorization on a dollar-for-dollar basis. Shares
repurchased from option exercises and RSUs vesting that are net-share settled by us and shares repurchased in privately negotiated transactions are not
considered share repurchases under this authorization. As part of the AD repurchase program, we expended $9.1 million during the year ended
December 26, 2020. During the year ended December 26, 2020, we did not repurchase any shares of our common stock.

Item 6.    Selected Financial Data.

Not required for smaller reporting companies.

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Table of Contents

Item 7.    Management's Discussion and Analysis of Financial Condition and Results of Operations.

Overview

We are an owner and operator of franchised and franchisable businesses that continually looks to grow our portfolio of brands while utilizing our
operating and capital allocation philosophy to generate strong cash flows. We currently operate four reportable segments: Liberty Tax, Buddy’s, American
Freight, and Vitamin Shoppe.

Our Vitamin Shoppe segment is an omni-channel specialty retailer of vitamins, minerals, herbs, specialty supplements, sports nutrition and other

health and wellness products. Our American Freight segment is a retail chain offering unbranded furniture, mattresses and home accessories at discount
prices. On October 23, 2019, we completed the acquisition of the Sears Outlet business (“Sears Outlet”) from Sears Hometown and Outlet Stores, Inc. (the
“Sears Outlet Acquisition”). Sears Outlet has been rebranded as American Freight Outlet and is included in our American Freight segment. Our Liberty Tax
segment is one of the leading providers of tax preparation services in the United States and Canada. Our Buddy's segment is a specialty retailer of high
quality, name brand consumer electronic, residential furniture, appliances and household accessories through rent-to-own agreements.

Our revenue is primarily derived from merchandise sales, rental revenue, and service revenues comprised of royalties and other required fees from

our franchisees and financial products.

In evaluating our performance, management focuses on several metrics that we believe are key to our success:

•

•

Net change in retail and franchise locations. The change in retail and franchise locations from year to year is a function of the opening of new
locations, offset by locations that we or our franchisees close. Please see "Item 2. Properties" in this Annual Report for the number of locations as
of December 26, 2020.

Systemwide revenue. Systemwide revenue, which is an operating measure not in accordance with GAAP, includes sales by both Company-owned
and franchised locations. We believe systemwide revenue data is useful in assessing consumer demand for our products and services and our
performance. In addition, systemwide revenue reflects the size of our business, and because the size of our business drives our management and
infrastructure needs, systemwide revenue data helps us assess those needs in comparison to other companies in our industry and other franchise
operators.

Acquisitions

On February 14, 2020, we completed our acquisition of American Freight (the "American Freight Acquisition"). Additionally, we, through certain of
our subsidiaries, entered into a new $675 million credit facility which funded the American Freight Acquisition and refinanced certain debt of our Buddy’s
Home Furnishings and Sears Outlet businesses, refer to "Note 2 - Acquisitions" in the Notes to the Consolidated Financial Statements.

On December 16, 2019, we completed our acquisition of The Vitamin Shoppe (the "Vitamin Shoppe Acquisition"). For a complete description of the

Vitamin Shoppe Acquisition, refer to "Note 2 - Acquisitions" in the Notes to the Consolidated Financial Statements.

On October 23, 2019, we completed the Sears Outlet Acquisition. For a complete description of the Sears Outlet Acquisition, refer to "Note 2 -

Acquisitions" in the Notes to the Consolidated Financial Statements.

On September 30, 2019, we acquired 21 Buddy’s stores from a series of franchisees of Buddy’s New Holdco, a wholly-owned direct subsidiary of the

Company. In connection with the acquisition, the sellers received, in aggregate, 1,350,000 New Holdco units (defined below) and 270,000 shares of our
Voting Non-Economic Preferred Stock for a purchase price of $16.8 million.

On August 23, 2019, we acquired 41 Buddy’s Home Furnishing stores from A-Team Leasing LLC. (“A-Team”), a franchisee of our Buddy’s segment,

for total consideration of $26.6 million.

On July 10, 2019 (the "Buddy’s Acquisition Date"), we formed Franchise Group New Holdco LLC ("New Holdco"), which completed the Buddy’s

Acquisition. At the Buddy’s Acquisition Date, each outstanding unit of Buddy’s was converted into the right to receive 0.459315 units of New Holdco
(“New Holdco units”) and 0.091863 shares of our Voting Non-Economic Preferred Stock. Each of the New Holdco units held by the former equity holders
of Buddy's (the "Buddy's Members") was, together with one-fifth of a share of Voting Non-Economic Preferred Stock held by the Buddy's Members,
redeemable in exchange for one share of our common stock after an initial six-month lockup period following their issuance,

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Table of Contents

which has expired. As of the Buddy’s Acquisition Date, on an as-converted basis, the Buddy's Members' aggregate ownership of New Holdco units and
share of Preferred Stock represented approximately 36.44% of our outstanding common stock, which implied an enterprise value of Buddy's of
approximately $122 million and an equity value of $12.00 per share of our common stock. We are the sole managing member of New Holdco and is
consolidated for financial reporting purposes. We and the Buddy's Members also entered into an income tax receivable agreement (the "TRA"), pursuant to
which, subject to certain exceptions set forth in the TRA, we agreed to pay the Buddy's Members 40% of the cash savings, if any, in federal, state and local
taxes that we realize or are deemed to realize as a result of any increases in tax basis of the assets of New Holdco resulting from future redemptions or
exchanges of New Holdco units and Voting Non-Economic Preferred Stock held by the Buddy's Members in exchange for our common stock. As of April
1, 2020, all shares of Voting Non-Economic Preferred Stock and New Holdco units (except for the New Holdco units held by us) were redeemed for shares
of our common stock and no shares of Voting Non-Economic Preferred Stock or New Holdco units remained outstanding (except for the New Holdco units
held by us). Refer to the liquidity section below for further discussion. For a complete description of the Buddy’s Acquisition, refer to "Note 2 -
Acquisitions" in the Notes to the Consolidated Financial Statements.

Results of Operations

For the Year Ended December 26, 2020 as compared to the Year Ended April 30, 2019

The following table sets forth the results of our operations for the years ended December 26, 2020 and April 30, 2019:

(In thousands)
Total revenues
Total operating expenses
Income (loss) from operations
Net income (loss)

Fiscal Years Ended

12/26/2020

4/30/2019

$

$

2,152,504  $
2,076,382 
76,122 
27,154  $

132,546  $
133,405 
(859)
(2,156) $

Change

$
2,019,958 
1,942,977 
76,981 
29,310 

%

1,524 %
1,456 %
(8,962)%
(1,359)%

Revenues. The table below sets forth the components and changes in our revenue for the years ended December 26, 2020 and April 30, 2019:

(In thousands)
Product
Service and other
Rental

   Total revenue

Fiscal Years Ended

12/26/2020

4/30/2019

$

$

$

1,899,662 
188,575 
64,267 
2,152,504  $

— $

132,546 
— 
132,546  $

Change

$
1,899,662 
56,029 
64,267 
2,019,958 

%

— %
42 %
— %
1,524 %

Our total revenue increased by $2.0 billion, or 1,524%, in the year ended December 26, 2020 compared to the year ended April 30, 2019. This
increase was primarily due to the Buddy's Acquisition on July 10, 2019, which increased revenue by $97.3 million, the Sears Outlet Acquisition on October
23, 2019, which increased revenue by $433.7 million, the Vitamin Shoppe Acquisition on December 19, 2019, which increased revenue by $1,036.0
million, and the American Freight Acquisition on February 14, 2020, which increased revenue by $462.7 million.

32

Table of Contents

Operating expenses. The following table details the amounts and changes in our operating expenses for the years ended December 26, 2020 and

April 30, 2019:

(In thousands)
Cost of revenue:
     Product
     Service and other

Rental

        Total cost of revenue
Selling, general and administrative expenses
Restructuring expenses

               Total operating expenses

Fiscal Years Ended

Change

12/26/2020

4/30/2019

$

%

$

$

1,136,054  $
2,149 
21,905 
1,160,108 
916,274 

—
2,076,382  $

—  $
— 
— 
— 
124,060 
9,345 
133,405  $

1,136,054 
2,149 
21,905 
1,160,108 
792,214 
(9,345)
1,942,977 

— %
— %
— %
— %
639 %
(100)%
1,456 %

Total operating expenses increased $1.9 billion, or 1,456%, in the year ended December 26, 2020 compared to the year ended April 30, 2019. This

increase was primarily due to the Buddy's Acquisition on July 10, 2019, which increased operating expenses by $77.0 million, the Sears Outlet Acquisition
on October 23, 2019, which increased operating expenses by $445.6 million, the Vitamin Shoppe Acquisition on December 19, 2019, which increased
operating expenses by $1.0 billion, and the American Freight Acquisition on February 14, 2020, which increased operating expenses by $410.5 million.

Income Taxes. The following table sets forth certain information regarding our income taxes for the years ended December 26, 2020 and April 30,

2019:

(In thousands)
Loss before income taxes
Income tax benefit
Effective tax rate

Fiscal Years Ended

Change

12/26/2020

4/30/2019

$

%

$

$

(30,816)
(57,970)

188.1 %

$

(3,995)
(1,839)

46.0 %

(26,821)
(56,131)

671 %
3,052 %

The increase in our income tax benefit in the year ended December 26, 2020 compared to the year ended April 30, 2019 relates to The Coronavirus
Aid, Relief, and Economic Security (the "CARES Act") which was enacted on March 27, 2020. The CARES Act retroactively changed the eligibility of
certain assets for expense treatment in the year placed in service, back to 2018, and permitted any net operating loss for the tax years 2018, 2019 and 2020
to be carried back for five years. The Company recorded an income tax benefit of $52.3 million as a result of the CARES Act which is the primary reason
for the change in the effective rate for the year ended December 26, 2020 compared to the year ended April 30, 2019.

Net income. In the year ended December 26, 2020, we had net income of $27.2 million compared to a net loss of $2.2 in the year ended April 30,

2019, primarily as a result of the income tax benefit of $52.3 million related to the CARES Act.

For a discussion of the 2019 Transition Period Results of Operations, including a discussion of the financial results for the Transition Period
compared to unaudited period May 1, 2018 to December 29, 2018, refer to Part II, Item 7 of our Transition Report on Form 10-K/T filed with the SEC on
April 24, 2020 ("Form 10-K/T").

For a discussion of the 2019 Results of Operations, including a discussion of the financial results for the fiscal year ended April 30, 2019 compared to

the fiscal year ended April 30, 2018, refer to Part II, Item 7 of our Annual Report on Form 10-K for the year ended April 30, 2019, filed with the SEC on
June 27, 2019 ("2019 10-K").

Segment Information

Our operations are conducted in four reporting business segments: Vitamin Shoppe, American Freight, Liberty Tax, and Buddy's. We define our
segments as those operations whose results our chief operating decision maker ("CODM") regularly reviews to analyze performance and allocate resources.

33

 
Table of Contents

We measure the results of our segments using, among other measures, each segment's net revenues, operating expenses and operating income (loss).

We may revise the measurement of each segment's operating income, including the allocation of overhead costs, as determined by the information regularly
reviewed by the CODM. When the measurement of a segment changes, previous period amounts and balances are reclassified to be comparable to the
current period's presentation. Because the American Freight Acquisition occurred in the year ended December 26, 2020, and the Buddy's Acquisition, Sears
Outlet Acquisition, and Vitamin Shoppe Acquisition occurred in the Transition Period, comparable information is not available; therefore, Vitamin Shoppe,
American Freight, and Buddy's segment information is not provided in this discussion.

The following table summarizes the operating results of our Liberty Tax segment for the years ended December 26, 2020 and April 30, 2019:

(In thousands)
Total revenues
Operating expenses
Operating income (loss)

Fiscal Years Ended

12/26/2020

4/30/2019

$

$

122,777  $
99,166 
23,611  $

132,546  $
133,405 

(859) $

Change

$

(9,769)
(34,239)
24,470 

%

(7)%
(26)%
(2,849)%

Total revenue for our Liberty Tax segment decreased $9.8 million, or 7%, for the year ended December 26, 2020 as compared to the year ended April

30, 2019. The decrease in revenue is primarily driven by the following:

a decrease of $8.6 million in royalties and advertising, financial products and electronic filing fees related to store closures and reduced U.S.

•
federal tax returns due to COVID-19; and

a $4.6 million decrease in interest income related to a reduction in working capital loans to franchisees as well as a decrease in the loans due from

•
reacquired ADs and franchisees; and

an increase of $3.8 million in other revenues resulting primarily from gains recorded on AD and franchisee acquisitions where the consideration

•
was less than the value of the acquired assets and ancillary product revenues; and

•

a $1.3 million increase in tax preparation fees due to an increase in the number of Company-owned stores.

Operating expenses for the Liberty Tax segment decreased $34.2 million or 26% for the year ended December 26, 2020 as compared to the year

ended April 30, 2019. The decrease in operating expenses is primarily driven by the following:

•

•

•

•

•

•

a $9.3 million decrease in restructuring costs primarily due to store closures in fiscal 2019; and

a decrease of $7.6 million in other expenses primarily related to reduced bad debt expense in 2020 and non-recurring professional fees in 2019;
and

a decrease of $6.9 million in compensation costs due to reductions to head count in fiscal 2020; and

a decrease of $6.0 million in AD expense related to related to buybacks and non-renewals of ADs; and

a $3.7 million decrease in depreciation, amortization and impairment charges primarily related to software disposed of in December 2019,
partially offset by AD buybacks in 2020; and

a $0.7 million reduction in advertising expense due to decreased tax return volume.

For a discussion of the Liberty Tax segment 2019 Transition Period Results of Operations, including a discussion of the financial results for the

Transition Period compared to unaudited period May 1, 2018 to December 29, 2018, refer to Part II, Item 7 of our Form 10-K/T.

For a discussion of the Liberty Tax segment 2019 Results of Operations, including a discussion of the financial results for the fiscal year ended April

30, 2019 compared to the fiscal year ended April 30, 2018, refer to Part II, Item 7 of our 2019 10-K.

34

Table of Contents

Adjusted EBITDA.

To provide additional information regarding our financial results, we have disclosed Adjusted EBITDA in the table below and within this Annual

Report. Adjusted EBITDA represents net income (loss), before income taxes, interest expense, depreciation and amortization, and certain other items
specified below. We have provided a reconciliation below of Adjusted EBITDA to net loss, the most directly comparable GAAP financial measure.

We have included Adjusted EBITDA in this Annual Report because we believe the presentation of these measures is useful to investors as
supplemental measures in evaluating the aggregate performance of our operating businesses and in comparing our results from period to period because
they exclude items that we do not believe are reflective of our core or ongoing operating results. These measures are used by our management to evaluate
performance and make resource allocation decisions each period. Adjusted EBITDA is also the primary operating metric used in the determination of
executive management’s compensation.  In addition, a measure similar to Adjusted EBITDA is used in the Company’s credit facilities but is calculated
differently. Adjusted EBITDA is not a recognized financial measure under GAAP and may not be comparable to similarly-titled measures used by other
companies in our industry. Adjusted EBITDA should not be considered in isolation from or as an alternative to net income (loss), operating income (loss),
or any other performance measures derived in accordance with GAAP.

The following table presents a reconciliation of Adjusted EBITDA for each of the periods indicated.

(In thousands)
Net income (loss)

Add back:

Interest expense
Income tax benefit
Depreciation and amortization charges

Total Adjustments

EBITDA

Adjustments to EBITDA

Executive severance and related costs
Executive recruitment costs
Stock based compensation
Shareholder litigation costs
Restructuring expense
Corporate compliance costs
Accrued judgments and settlements
Store closures
Rebranding costs
Inventory fair value step up amortization
Prepayment penalty on early debt repayment
Right-of-use asset impairment
Integration costs
Divestiture of year-round accounting offices
Acquisition costs

Total Adjustments to EBITDA

Adjusted EBITDA

Fiscal Years Ended

12/26/2020

4/30/2019

$

27,154 

$

101,751 
(57,970)
62,238 
106,019 
133,173 

6,360 
— 
9,484 
575 
— 
796 
(238)
592 
8,725 
36,244 
8,752 
2,895 
2,703 
— 
17,584 
94,472 
227,645 

$

$

(2,156)

3,023
(1,839)
14,084 
15,268 
13,112 

933 
725 
— 
472 
9,345 
614 
972 
— 
— 
— 
— 
— 
— 
1,846 
— 
14,907 
28,019 

Included in restructuring expense on the condensed consolidated statement of operations for the year ended April 30, 2019 is $1.3 million of

depreciation, amortization, and impairment charges. EBITDA is $14.4 million for the year end April 30, 2019 with these expenses included.

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Liquidity and Capital Resources

We believe that we have sufficient liquidity to support our ongoing operations and maintain a sufficient liquidity position to meet our obligations and
commitments. Our liquidity plans are established as part of our financial and strategic planning processes and consider the liquidity necessary to fund our
operating, capital expenditure and debt service needs.

We primarily fund our operations and acquisitions through operating cash flows and, as needed, a combination of borrowings under various credit
agreements, availability under our revolving credit facilities and the issuance of equity securities. Cash generation can be subject to variability based on
many factors, including seasonality, receipt of prepaid payments from area developers, timing of repayment of loans to franchisees and the effects of
changes in end markets.

Subsequent to December 26, 2020, several transactions and events occurred that will or have the potential to affect our liquidity and capital resources

in future periods as discussed in Part I, Item 1. Business.

Sources and uses of cash

Operating activities

In the year ended December 26, 2020, cash provided by operating activities increased $224.4 million compared to the year ended April 30, 2019. This

increase is primarily due to:

•

•

•

•

a $97.7 million increase in cash due to a decrease in inventory;

a $104.0 million increase in cash income;

a $24.2 million increase in accounts payable and accrued expenses; and

a $24.4 million increase in deferred revenue, partially offset by a $22.8 million decrease to accounts, notes, and interest receivable.

In the Transition Period, cash used in operating activities decreased $10.3 million compared to the period from May 1, 2018 to December 29, 2018.

This decrease is primarily due to:

•

•

•

•

a $31.7 million increase in other assets due to an increase of $10.1 million in inventory, a $3.7 million increase in bank products receivable and a
$5.6 million increase in restricted cash;

a $24.0 million increase in depreciation and amortization primarily due to the impairment of internally developed software that is no longer in use;

a $21.5 million decrease in income taxes receivable due to a valuation allowance related to the ability to utilize net operating loss carryforwards;
and

a $61.4 million decrease in net income.

In the fiscal year ended April 30, 2019, our cash provided from operating activities decreased $10.5 million from the cash provided in the fiscal year

ended April 30, 2018. This decrease was primarily driven by:

•

•

a decrease of $11.6 million in tax preparation fees received due to closures of Company-owned and year-round accounting stores, partially offset
by;

a $4.0 million reduction in executive severance and recruitment payments in fiscal 2019 compared to fiscal 2018.

Investing activities

In the year ended December 26, 2020, cash used for investing activities increased $338.5 million compared to the year ended April 30, 2019. This

increase is primarily driven by:

•

a $353.4 million increase in cash used for the American Freight Acquisition;

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•

•

•

a $17.3 million decrease in cash payments received on operating loans to franchisees and ADs;

a $31.9 million increase in purchases of property, equipment and software; and

partially offset by a $34.1 million decrease in cash used for operating loans to franchisees and ADs and a $35.1 million increase in the proceeds
from the sales of Company-owned offices and area developer rights.

In the Transition Period, cash used for investing activities increased $315.0 million compared to the period from May 1, 2018 to December 29, 2018.

This increase is primarily due to the Vitamin Shoppe Acquisition, the Sears Outlet Acquisition and the acquisition of franchisees from A-Team Leasing.

In the fiscal year ended April 30, 2019, we used $6.3 million less in investing activities than in the fiscal year ended April 30, 2018 due to:

a $2.7 million decrease in net cash used to acquire Company-owned offices, AD rights and customer lists, net of sales; and

a $2.4 million decrease in purchases of property, equipment and software.

•

•

Financing activities

In the year ended December 26, 2020, cash from financing activities increased $215.9 million compared to the year ended April 30, 2019. This

increase is primarily driven by:

•

•

•

•

•

•

an increase of $586.0 million in borrowings under the FGNH Credit Agreement;

an increase of $227.5 million due to proceeds from share issuances;

an increase of $61.1 million of borrowings under revolving credit facilities.

partially offset by $498.0 million in repayments of long-term obligations including term loans used to acquire Buddy's, Sears Outlet, VSI, and
American Freight; and

a decrease of $112.0 million in repayments of borrowings under revolving credit facilities.

an increase of $27.1 million in dividend payments.

In the Transition Period, cash from financing activities increased $341.0 million compared to the period from May 1, 2018 to December 29, 2018.

The increase was driven by:

•

•

•

•

•

a $333.3 million increase in cash raised from borrowings under debt agreements and revolving credit facilities, primarily under the Vitamin
Shoppe Credit Agreement, Sears Outlet Credit Agreement and Buddy's Credit Agreement (defined below);

a $96.1 million increase in cash raised from common stock issuances;

an increase of $15.1 million in cash used for debt issuance costs;

an increase of $30.5 million in cash used for repayments of term loans and the revolving credit facilities; and

an increase of $47.2 million in cash used to repurchase shares of common stock in connection with a tender offer.

In the fiscal year ended April 30, 2019, we used $4.5 million less cash for financing activities compared to the fiscal year ended April 30, 2018

primarily due to a decrease of $6.7 million in dividends paid.

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Long-term debt borrowings

Franchise Group New Holdco Term Loan and ABL Term Loan. On February 14, 2020, as part of the American Freight Acquisition, we, through direct

and indirect subsidiaries, entered into a $675.0 million credit facility, which included a $575.0 million senior secured term loan (the “FGNH Term Loan”)
and a $100.0 million senior secured asset based term loan (the “FGNH ABL Term Loan”), to finance the American Freight Acquisition and repay the
existing Sears Outlet and Buddy’s term loans for an amount of $106.7 million and $101.6 million including accrued interest, respectively. The FGNH Term
Loan will mature on February 14, 2025 and the FGNH ABL Term Loan matured on September 30, 2020. We are required to repay the FGNH Term Loan in
equal quarterly installments of $6.3 million on the last day of each fiscal quarter, which commenced on June 27, 2020. On September 23, 2020, we repaid
in full all amounts that were outstanding under the FGNH ABL Term Loan and terminated the FGNH ABL Credit Agreement. On September 23, 2020, the
Company, through direct and indirect subsidiaries, entered into an ABL Credit Agreement (the “New ABL Credit Agreement”) with various lenders which
provides for a senior secured revolving loan facility with commitments available to the Company of the lesser of (i) $125.0 million and (ii) a borrowing
base based on the eligible credit card receivables, accounts, inventory and revenue due under certain rental agreements, less certain reserves. The New ABL
Credit Agreement also includes a $15.0 million swingline subfacility and a $15.0 million letter of credit subfacility. The Company has borrowed
approximately $30.3 million as of December 26, 2020.

Vitamin Shoppe Term Loan. On December 16, 2019 as part of the Vitamin Shoppe Acquisition, we, through direct and indirect subsidiaries, entered

into a Loan and Security Agreement (the “Vitamin Shoppe Term Loan Agreement”) that provides for a $70.0 million senior secured term loan (the
"Vitamin Shoppe Term Loan") which matures on December 16, 2022. On August 13, 2020, we repaid in full all amounts that were outstanding under the
Vitamin Shoppe Term Loan and terminated the Vitamin Shoppe Term Loan Agreement on August 25, 2020.

Vitamin Shoppe ABL Revolver. On December 16, 2019, we, through direct and indirect subsidiaries, entered into a Second Amended and Restated

Loan and Security Agreement (the “Vitamin Shoppe ABL Agreement”) providing for a senior secured revolving loan facility (the “Vitamin Shoppe ABL
Revolver”) with commitments available to us of the lesser of (i) $100.0 million and (ii) a specified borrowing base based on our eligible credit card
receivables, accounts and inventory, less certain reserves, and as to each of clauses (i) and (ii), less a $10.0 million availability block. The Vitamin Shoppe
ABL Revolver will mature on December 16, 2022. We borrowed $70.0 million on December 16, 2019, the proceeds of which were used to consummate the
Vitamin Shoppe Acquisition. Subject to the Intercreditor Agreement, we are required to repay borrowings under the Vitamin Shoppe ABL Revolver with
the net cash proceeds of certain customary events (subject to certain customary reinvestment rights). Further, if the outstanding principal amount of the
borrowings under the Vitamin Shoppe ABL Revolver at any time exceeds the lesser of $100.0 million and the borrowing base, less, in each case, a $10.0
million availability block, we must prepay any such excess. In addition, the Vitamin Shoppe ABL Agreement includes customary affirmative and negative
covenants binding on us and our subsidiaries, including delivery of financial statements, borrowing base certificates and other reports.

Sears Outlet Credit Agreement. On October 23, 2019 in connection with the Sears Outlet Acquisition, we, through indirect subsidiaries, entered into a

credit agreement ("the Sears Outlet Credit Agreement") that provides for a $105.0 million first priority senior secured term loan (the "Sears Outlet Term
Loan"), net of financing costs of $2.8 million, which matures on October 23, 2023. We repaid the Sears Outlet Term Loan on February 14, 2020 in
connection with the financing of the American Freight Acquisition.

Buddy's Credit Agreement. On July 10, 2019, in connection with the Buddy's Acquisition, we, through an indirect subsidiary, entered into a credit

agreement (the "Buddy's Credit Agreement") that provides for an $82.0 million first priority senior secured term loan which matures on July 10, 2024. On
August 23, 2019 as part of the 41 stores acquisition from A-Team, the Buddy's Credit Agreement was amended. The amendment provides for a $23.0
million first priority senior secured loan (the “Buddy’s Additional Term Loan”), net of financing costs of $0.4 million. We repaid the amounts outstanding
under the Buddy’s Credit Agreement on February 14, 2020 in connection with the financing of the American Freight Acquisition.

Liberty Tax Credit Agreement. On May 16, 2019, we entered into a new credit agreement (the "Liberty Tax Credit Agreement") which provided for a

$135.0 million senior revolving credit facility, a $10.0 million sub-facility for the issuance of letters of credit, and a $20.0 million swingline loan sub-
facility. On October 2, 2019, we amended the Liberty Tax Credit Agreement dated May 16, 2019 to extend the maturity date to October 2, 2022, from the
original maturity date of May 31, 2020 and decrease the aggregate amount of commitments from $135.0 million to $125.0 million as of October 2, 2019.
The Liberty Tax Credit Agreement included customary affirmative, negative, and financial covenants, including delivery of financial statements and other
reports and maintenance of existence. On February 14, 2020, we amended certain provisions of the Liberty Tax Credit Agreement to provide for the
gradual reduction of the commitments under the Liberty Tax Credit Agreement and termination of the facility on April 30, 2020.

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For more information on the long-term obligations, refer to "Note 9 - Long-Term Obligations”, to the Consolidated Financial Statements in Item 8.

Other factors affecting our liquidity

Seasonality of cash flow. Our Liberty Tax segment's tax return preparation business is seasonal, and most of its revenues and cash flow are generated

during the period from late January through April 30 each year, with the exception of the 2020 tax season, which was extended to July 15 due to the
COVID-19 pandemic. Following each tax season, from May 1 through late January of the following year, it relies significantly on excess operating cash
flow from the previous season, from cash payments made by franchisees who purchase new territories prior to the next tax season, and on the use of its
credit facility to fund its operating expenses and invest in the future growth of the business. Its business has historically generated a strong cash flow from
operations on an annual basis. The Liberty Tax segment devotes a significant portion of its cash resources during the off-season to finance the working
capital needs of its franchisees, and expenditures for property, equipment and software.

Franchisee lending and potential exposure to credit loss. A portion of our cash flow during the year is utilized to provide funding to our franchisees.

At December 26, 2020, our total balance of loans to franchisees for working capital and equipment loans, representing cash we had advanced to the
franchisees, was $1.6 million. In addition, at that date, our franchisees and ADs together owed us an additional $44.9 million, net of unrecognized revenue
of $5.1 million, representing unpaid royalties, the unpaid purchase price for franchise territories and other amounts.

Our Liberty Tax segment franchise agreements allow us to obtain repayment of amounts due to us from our franchisees through an electronic fee

intercept program before our franchisees receive the net proceeds from tax preparation and other fees they have charged to their customers on tax returns
associated with tax settlement products. Therefore, we are able to minimize the nonpayment risk associated with amounts outstanding from franchisees by
obtaining direct electronic payment in the ordinary course throughout the tax season. The unpaid amounts owed to us from our franchisees and ADs are
collateralized by the underlying franchise or area and, when the franchise or area owner is an entity, are generally guaranteed by the owners of the
respective entity. Accordingly, to the extent a franchisee or AD does not satisfy its payment obligations to us, we may repossess the underlying franchise or
area in order to resell it in the future. At December 26, 2020, we had an investment in impaired accounts and notes receivable and related interest
receivable of approximately $16.2 million. We consider accounts and notes receivable to be impaired if the amounts due exceed the fair value of the
underlying franchise and estimate an allowance for doubtful accounts based on that excess. Amounts due include the recorded value of the accounts and
notes receivable reduced by the allowance for uncollected interest, amounts due to ADs for their portion of franchisee receivables, any related
unrecognized revenue and amounts owed to the franchisee or AD by us. In establishing the fair value of the underlying franchise, we consider net fees of
open territories and the number of unopened territories. At December 26, 2020, our allowance for doubtful accounts for impaired accounts and notes
receivable was $6.6 million.

Tax Receivable Agreement. We may be required to make payments under the Tax Receivable Agreement ("TRA Payments") to the Buddy’s Members.

Under the terms of the Tax Receivable Agreement, we will pay the Buddy's Members 40% of the cash savings, if any, in federal, state and local taxes that
we realize or are deemed to realize as a result of any increases in tax basis of the assets of New Holdco resulting from future redemptions or exchanges of
New Holdco units held by the Buddy's Members. Any future obligations and the timing of such payments under the Tax Receivable Agreement, however,
are subject to several factors, including (i) the timing of subsequent exchanges of New Holdco units by the Buddy’s Members, (ii) the price of our common
stock at the time of exchange, (iii) the extent to which such exchanges are taxable, (iv) the ability to generate sufficient future taxable income over the term
of the Tax Receivable Agreement to realize the tax benefits and (v) any future changes in tax laws. If we do not generate sufficient taxable income in the
aggregate over the term of the Tax Receivable Agreement to utilize the tax benefits, then we would not be required to make the related TRA Payments.
Although the amount of the TRA Payments would reduce the total cash flow to us and New Holdco, we expect the cash tax savings we will realize from
the utilization of the related tax benefits would be sufficient to fund the required payments. As of December 26, 2020, we had TRA Payments due to the
Buddy's Members of $16.8 million.

Dividends. See "Item 5-Market for Registrant's Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities."

Future cash needs and capital requirements

Operating and financing cash flow needs. Following transactions completed subsequent to December 26, 2020, our primary cash needs are expected

to include the payment of scheduled debt and interest payments, capital expenditures and

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normal operating activities. We believe that our revolving credit facilities along with cash from operating activities, will be sufficient to support our cash
flow needs for at least the next twelve months.

Several factors could affect our cash flow in future periods, including the following:

The extent to which we extend additional operating financing to our franchisees and ADs, beyond the levels of prior periods.

The extent and timing of capital expenditures.

The extent and timing of future acquisitions.

•

•

•

• Our ability to integrate our acquisitions and implement business and cost savings initiatives to improve profitability.

•

The extent, if any, to which our Board of Directors elects to continue to declare dividends on our common stock.

Compliance with Debt Covenants. Our revolving credit and long-term debt agreements impose restrictive covenants on us, including requirements to

meet certain ratios. As of December 26, 2020, we were in compliance with all covenants under these agreements.

Off Balance Sheet Arrangements

From time to time, we have been party to interest rate swap agreements. These swaps effectively changed the variable-rate of our credit facility into a

fixed-rate credit facility. Under the swaps, we received a variable interest rate based on the one-month LIBOR and paid a fixed interest rate. We entered
into an interest rate swap agreement in relation to our mortgage payable to a bank, during fiscal 2017.

We also enter into forward contracts to eliminate exposure related to foreign currency fluctuations in connection with the short-term advances we

make to our Canadian subsidiary in order to fund personal income tax refund discounting for our Canadian operations. At December 26, 2020, there were
no forward contracts outstanding, but we expect to enter into forward contracts in the future during the Canadian tax season.

Critical Accounting Policies

The preparation of financial statements requires the use of estimates. Certain of our estimates require a high level of judgment and have the potential
to have a material effect on the financial statements if actual results vary significantly from those estimates. Following is a discussion of the estimates that
we consider critical.

Inventory. Inventory for our Buddy's segment is recorded at cost, including shipping and handling fees. All lease merchandise is available for lease or

sale. Upon purchase, merchandise is not initially depreciated until it is leased or three months after the purchase date. Non-leased merchandise is
depreciated on a straight-line basis over a period of 24 months. Leased merchandise is depreciated over the lease term of the rental agreement. On a weekly
basis, all damaged, lost, stolen, or unsalable merchandise identified is written off. Maintenance and repairs of lease merchandise are charged to operations
as incurred.

Inventory for our American Freight banner is valued at the lower of cost or market, using the first-in, first-out method. We record adjustments to the

value of inventory when the cost of the specific inventory items on hand exceeds the amount that we expect to realize from the sale or disposal of the
inventory, based on our assumptions about future demand, market conditions and analysis of our historical performance. Inventory for our American
Freight Outlet banner is recorded at the lower of cost or market using the weighted-average cost method. Inventory includes the purchase price of the
inventory plus costs of freight for moving merchandise from vendors to distribution centers as well as from distribution centers to stores.  We maintain a
provision for estimated shrinkage based on the actual historical results of our physical inventories. We compare our estimates to the actual results of the
physical inventory counts as they are taken and adjust the shrink estimates accordingly. We also record adjustments to the value of inventory equal to the
difference between the carrying value and the estimated market value, based on assumptions about future demand or when a permanent markdown
indicates that the net realizable value of the inventory is less than cost.

Inventory for our Vitamin Shoppe segment is recorded at the lower of cost or market value using the weighted-average cost method. Inventory

includes costs directly incurred in bringing the product to its existing condition and location. In

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addition, the cost of inventory is reduced by purchase discounts and other allowances received from vendors. A markdown reserve is estimated based on a
variety of factors, including, but not limited to, the amount of inventory on hand and its remaining shelf life, current and expected market conditions and
product expiration dates. In addition, we have established a reserve for estimated inventory shrinkage based on the actual, historical shrinkage of our most
recent physical inventories adjusted, and if necessary, for current economic conditions and business trends. Physical inventories and cycle counts are taken
on a regular basis. These adjustments are estimates, which could vary significantly from actual results if future economic conditions, customer demand or
competition differ from management expectations.

Long-Lived Assets. We review our long-lived assets, such as property, plant and equipment, and purchased intangibles subject to amortization, for

impairment whenever events or changes in circumstances indicate that the carrying value of an asset group may not be recoverable. We measure
recoverability by comparison of the carrying value of an asset to its estimated undiscounted future cash flows expected to be generated by the asset. We
recognize and measure potential impairment at the lowest level where cash flows are individually identifiable. If the carrying amount of an asset exceeds its
estimated future cash flows, we recognize an impairment charge equal to the amount by which the carrying value of the asset exceeds the fair value of the
asset. We determine fair value through various valuation techniques, including discounted cash flow models, quoted market values, and third-party
independent appraisals. If assets are to be disposed of, we separately present these assets in the balance sheet and report them at the lower of the carrying
amount or fair value less selling costs, and no longer depreciate them. When we have assets classified as held for sale, we present them separately in the
appropriate asset section of the balance sheet.

Business Combinations-Purchase Price Allocation. For acquisitions we allocated the purchase price to the various tangible and intangible assets

acquired and liabilities assumed, based on their estimated fair values, some of which are preliminary as of December 26, 2020. Determining the fair value
of certain assets and liabilities is subjective in nature and often involves the use of significant estimates and assumptions, which are inherently uncertain.
Many of the estimates and assumptions used to determine fair values, such as those used for intangible assets are made based on forecasted information and
discount rates. In addition, the judgments made in determining the estimated fair value assigned to each class of assets acquired and liabilities assumed, as
well as asset lives, can materially impact our results of operations.

Recently Issued Accounting Standards

Refer to "Note 1 - Organization and Significant Accounting Policies", in our consolidated financial statements.

Item 7A.    Quantitative and Qualitative Disclosures About Market Risk.

Not required for smaller reporting companies.

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Item 8.    Financial Statements and Supplementary Data.

Report of Independent Registered Accounting Firm
Consolidated Balance Sheets
Consolidated Statements of Operations
Consolidated Statements of Comprehensive Income (Loss)
Consolidated Statement of Stockholders' Equity
Consolidated Statements of Cash Flows
Notes to Consolidated Financial Statements

Note 1 - Organization and Significant Accounting Policies
Note 2 - Acquisitions
Note 3 - Assets Disposition
Note 4 - Notes and Accounts Receivable
Note 5 - Property, Equipment, and Software, Net
Note 6 - Goodwill and Intangible Assets
Note 7 - Revenue
Note 8 - Leases
Note 9 - Long-Term Obligations
Note 10 - Stockholders' Equity
Note 11 - Stock Compensation Plan
Note 12 - Fair Value of Financial Instruments
Note 13 - Income Taxes
Note 14 - Related Party Transactions
Note 15 - Commitments and Contingencies
Note 16 - Segments
Note 17 - Subsequent Events

TABLE OF CONTENTS

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REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

To the shareholders and the Board of Directors of Franchise Group, Inc.

Opinion on the Financial Statements

We have audited the accompanying consolidated balance sheet of Franchise Group, Inc. and subsidiaries (the "Company") as of December 26, 2020 and
December 28, 2019 and the related consolidated statement of operations, comprehensive income (loss), stockholders' equity, and cash flows, for the fiscal
year  ended  December  26,  2020  and  the  transition  period  ended  December  28,  2019,  and  the  related  notes  (collectively  referred  to  as  the  "financial
statements"). In our opinion, the financial statements present fairly, in all material respects, the financial position of the Company as of December 26, 2020
and December 28, 2019 and the results of its operations and its cash flows for the fiscal year ended December 26, 2020 and the transition period ended
December 28, 2019, in conformity with accounting principles generally accepted in the United States of America.

We  have  also  audited,  in  accordance  with  the  standards  of  the  Public  Company  Accounting  Oversight  Board  (United  States)  (PCAOB),  the  Company's
internal control over financial reporting as of December 26, 2020, based on criteria established in Internal Control — Integrated Framework (2013) issued
by the Committee of Sponsoring Organizations of the Treadway Commission and our report dated March 10, 2021, expressed an unqualified opinion on the
Company's internal control over financial reporting.

Basis for Opinion

These financial statements are the responsibility of the Company's management. Our responsibility is to express an opinion on the Company's financial
statements based on our audit. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company
in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable
assurance  about  whether  the  financial  statements  are  free  of  material  misstatement,  whether  due  to  error  or  fraud.  Our  audits  included  performing
procedures to assess the risks of material misstatement of the financial statements, whether due to error or fraud, and performing procedures that respond to
those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the financial statements. Our audits
also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the
financial statements. We believe that our audit provides a reasonable basis for our opinion.

Critical Audit Matter

The critical audit matter communicated below is a matter arising from the current-period audit of the financial statements that was communicated or
required to be communicated to the audit committee and that (1) relates to accounts or disclosures that are material to the financial statements and (2)
involved our especially challenging, subjective, or complex judgments. The communication of critical audit matters does not alter in any way our opinion
on the financial statements, taken as a whole, and we are not, by communicating the critical audit matter below, providing a separate opinion on the critical
audit matter or on the accounts or disclosures to which it relates.

Acquisitions – Refer to Notes 1 and 2 to the financial statements

Critical Audit Matter Description

On February 14, 2020, the Company completed the acquisition of American Freight, Inc. (“American Freight”) for a purchase price of $357.3 million. The
Company accounted for the acquisition under the acquisition method of accounting for business combinations. Accordingly, the purchase price was
allocated to the tangible and intangible assets acquired and liabilities assumed, based on their estimated fair values. The method for determining fair value
of certain assets and liabilities, such as intangible assets, is subjective in nature and involved management making significant estimates and assumptions,
such as future cash flows and the selection of the discount rate.

We identified the American Freight assets and liabilities, including intangible assets, as a critical audit matter because of the significant judgments made by
management to estimate the preliminary fair value. This required a high degree of auditor judgment and an increased extent of effort, including the need to
involve our fair value specialists, when performing audit procedures to evaluate the reasonableness of management’s estimates and assumptions related to
forecasts of future cash flows and selection of the discount rate, in determining the estimated fair value assigned to certain assets acquired and liabilities
assumed, such as intangible assets.

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How the Critical Audit Matter Was Addressed in the Audit

Our audit procedures related to the forecasted information, discount rates, and the estimated fair value assigned to certain assets acquired and liabilities
assumed, such as intangible assets, for American Freight included the following, among others:

• We evaluated the reasonableness of management's revenue forecasts by comparing the forecasts to historical revenues.

• We evaluated the impact of actual results compared to management's forecasts from the February 14, 2020 acquisition date to December

26, 2020.

• With the assistance of our fair value specialists, we evaluated the reasonableness of the (1) valuation methodologies and (2) discount rate

by:

•

Testing the source information underlying the determination of the discount rate and the mathematical accuracy of the
calculation.

• Developing a range of independent estimates and comparing those to the discount rate selected by management.

/s/ Deloitte & Touche LLP

Richmond, Virginia
March 10, 2021

We have served as the Company's auditor since 2019.

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REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

To the shareholders and the Board of Directors of Franchise Group, Inc.

Opinion on Internal Control over Financial Reporting

We have audited the internal control over financial reporting of Franchise Group, Inc. and subsidiaries (the “Company”) as of December 26, 2020, based on
criteria  established  in  Internal  Control  —  Integrated  Framework  (2013)  issued  by  the  Committee  of  Sponsoring  Organizations  of  the  Treadway
Commission (COSO). In our opinion, the Company maintained, in all material respects, effective internal control over financial reporting as of December
26, 2020, based on criteria established in Internal Control — Integrated Framework (2013) issued by COSO.

We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the consolidated
financial statements as of and for the fiscal year ended December 26, 2020, of the Company and our report dated March 10, 2021, expressed an unqualified
opinion on those financial statements.

Basis for Opinion

The Company’s management is responsible for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of
internal  control  over  financial  reporting,  included  in  the  accompanying  Management’s  Report  on  Internal  Control  Over  Financial  Reporting.  Our
responsibility  is  to  express  an  opinion  on  the  Company’s  internal  control  over  financial  reporting  based  on  our  audit.  We  are  a  public  accounting  firm
registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the
applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable
assurance  about  whether  effective  internal  control  over  financial  reporting  was  maintained  in  all  material  respects.  Our  audit  included  obtaining  an
understanding of internal control over financial reporting, assessing the risk that a material weakness exists, testing and evaluating the design and operating
effectiveness of internal control based on the assessed risk, and performing such other procedures as we considered necessary in the circumstances. We
believe that our audit provides a reasonable basis for our opinion.

Definition and Limitations of Internal Control over Financial Reporting

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting
and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control
over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly
reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit
preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are
being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding
prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial
statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of
effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of
compliance with the policies or procedures may deteriorate.

/s/ Deloitte & Touche LLP

Richmond, Virginia
March 10, 2021

45

Table of Contents

To the Board of Directors and Stockholders of
Franchise Group, Inc.

Opinion on the Financial Statements

Report of Independent Registered Public Accounting Firm

We have audited the accompanying consolidated balance sheets of Liberty Tax, Inc. and Subsidiaries (the “Company”) as of April 30, 2019 and 2018, and
the  related  consolidated  statements  of  operations,  comprehensive  operations,  stockholders’  equity,  and  cash  flows  for  each  of  the  years  in  the  two‑year
period  ended  April  30,  2019,  and  the  related  notes  (collectively  referred  to  as  the  “financial  statements”).  In  our  opinion,  the  consolidated  financial
statements present fairly, in all material respects, the financial position of the Company as of April 30, 2019 and 2018, and the results of its operations and
its cash flows for each of the years in the two‑year period ended April 30, 2019, in conformity with accounting principles generally accepted in the United
States of America.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (“PCAOB”), the Company’s
internal control over financial reporting as of April 30, 2019, based on criteria established in Internal Control - Integrated Framework (2013) issued by the
Committee of Sponsoring Organization of the Treadway Commission (COSO), and our report dated June 27, 2019, expressed an adverse opinion.

Basis for Opinion

These consolidated financial statements are the responsibility of the Company’s management. Our responsibility is to express an opinion on the Company’s
consolidated financial statements based on our audits. We are a public accounting firm registered with the PCAOB and are required to be independent with
respect  to  the  Company  in  accordance  with  the  U.S.  federal  securities  laws  and  the  applicable  rules  and  regulations  of  the  Securities  and  Exchange
Commission and the PCAOB.

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audits to obtain reasonable
assurance  about  whether  the  consolidated  financial  statements  are  free  of  material  misstatement,  whether  due  to  error  or  fraud.  Our  audits  included
performing procedures to assess the risks of material misstatement of the consolidated financial statements, whether due to error or fraud, and performing
procedures  that  respond  to  those  risks.  Such  procedures  included  examining,  on  a  test  basis,  evidence  regarding  the  amounts  and  disclosures  in  the
consolidated financial statements. Our audits also included evaluating the accounting principles used and significant estimates made by management, as
well as evaluating the overall presentation of the consolidated financial statements. We believe that our audits provide a reasonable basis for our opinion.

Adoption of New Accounting Standard

As discussed in Note 7 to the consolidated financial statements, the Company changed its method for accounting for revenue as a result of the adoption of
the Financial Accounting Standards Board issued Accounting Standards Update 2014-09, Revenue from Contracts with Customers (Topic 606), effective
May 1, 2018. Our opinion is not modified with respect to that matter.

/s/ Cherry Bekaert LLP

We served as the Company’s auditor from 2018 to 2019.

Virginia Beach, Virginia
June 27, 2019

46

Table of Contents

FRANCHISE GROUP, INC. AND SUBSIDIARIES

Consolidated Balance Sheets
As of December 26, 2020 and December 28, 2019

(In thousands, except share count and per share data)

12/26/2020

12/28/2019

Assets

Current assets:

Cash and cash equivalents
Current receivables, net
Inventories, net
Other current assets

Total current assets

Property, equipment, and software, net
Non-current receivables, net
Goodwill
Intangible assets, net
Operating lease right-of-use assets
Other non-current assets

Total assets

Current liabilities:

Liabilities and Stockholders' Equity

Current installments of long-term obligations
Current operating lease liabilities
Accounts payable and accrued expenses
Other current liabilities

Total current liabilities

Long-term obligations, excluding current installments
Non-current operating lease liabilities
Other non-current liabilities

Total liabilities

Commitments and contingencies
Stockholders' equity:

Common stock, $0.01 par value per share, 180,000,000 and 180,000,000 shares authorized, 40,092,260 and
18,250,225 shares issued and outstanding at December 26, 2020 and December 28, 2019, respectively
Preferred stock, $0.01 par value per share, 20,000,000 and 20,000,000 shares authorized, 1,250,000 and 1,886,667
shares issued and outstanding at December 26, 2020 and December 28, 2019, respectively
Additional paid-in capital
Accumulated other comprehensive loss, net of taxes
Retained earnings

Total equity attributable to Franchise Group, Inc.

Non-controlling interest
Total equity

Total liabilities and equity

See accompanying notes to consolidated financial statements.

47

$

$

$

$

151,502 
90,610 
302,307 
20,772 
565,191 
143,506 
16,689 
456,977 
134,695 
510,875 
9,728 
1,837,661 

105,388 
131,690 
265,016 
36,879 
538,973 
468,655 
407,014 
37,852 
1,452,494 

401 

13 
382,383 
(1,399)
3,769 
385,167 
— 
385,167 
1,837,661 

$

$

$

$

39,581 
79,693 
300,312 
20,267 
439,853 
150,147 
18,638 
134,301 
77,590 
462,610 
15,406 
1,298,545 

218,384 
107,680 
158,995 
16,409 
501,468 
245,236 
394,307 
5,773 
1,146,784 

183 

19 
108,339 
(1,538)
18,388 
125,391 
26,370 
151,761 
1,298,545 

 
 
 
 
 
 
 
 
 
 
Table of Contents

Consolidated Statements of Operations
Year Ended December 26, 2020, Transition Period Ended December 28, 2019, December 29, 2018 (Unaudited), and Years Ended April 30, 2019
and April 30, 2018

FRANCHISE GROUP, INC. AND SUBSIDIARIES

(In thousands, except per share data)
Revenues:
Product
Service and other
Rental

Total revenues
Operating expenses:
Cost of revenue:
Product
Service and other
Rental

Total cost of revenue

Selling, general, and administrative expenses
Restructuring expenses

Total operating expenses
Income (loss) from operations

Other income (expense):

Other
Interest expense, net

Income (loss) before income taxes

Income tax expense (benefit)
Net income (loss)

Less: Net (income) loss attributable to non-
controlling interest

Net income (loss) attributable to Franchise
Group, Inc.

Net income (loss) per share of common stock:

Basic
Diluted

Weighted-average shares outstanding:

Basic
Diluted

Twelve Months Ended
12/26/2020

Transition Period
From 5/1/2019-
12/28/2019

Period From 5/1/2018
-
12/29/2018

Twelve Months Ended

4/30/2019

4/30/2018

$

$

$

1,899,662  $
188,575 
64,267 
2,152,504 

96,139  $
29,735 
23,636 
149,510 

1,136,054 
2,149 
21,905 
1,160,108 
916,274 
— 
2,076,382 
76,122 

(5,187)
(101,751)
(30,816)
(57,970)
27,154 

(2,090)

71,820 
768 
8,661 
81,249 
173,860 
— 
255,109 
(105,599)

37 
(9,349)
(114,911)
(10,445)
(104,466)

36,039 

—  $

—  $

16,647 
— 
16,647 

— 
— 
— 
— 
68,267 
9,345 
77,612 
(60,965)

(12)
(1,802)
(62,779)
(19,726)
(43,053)

— 

132,546 
— 
132,546 

— 
— 
— 
— 
124,060 
9,345 
133,405 
(859)

(113)
(3,023)
(3,995)
(1,839)
(2,156)

— 

25,064  $

(68,427) $

(43,053) $

(2,156) $

— 
174,872 
— 
174,872 

— 
— 
— 
— 
162,321 
4,952 
167,273 
7,599 

63 
(3,181)
4,481 
4,346 
135 

(10)

125 

0.70  $
0.70 

(4.11) $
(4.11)

(3.17) $
(3.17)

(0.16) $
(0.16)

0.01 
0.01 

34,531,362 
34,971,935 

16,669,065 
16,669,065 

13,602,774 
13,602,774 

13,800,884 
13,800,884 

12,928,762 
13,977,748 

See accompanying notes to consolidated financial statements.

48

 
 
 
 
 
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Consolidated Statements of Comprehensive Income (Loss)
Year Ended December 26, 2020, Transition Period Ended December 28, 2019, December 29, 2018 (Unaudited) and Years Ended April 30, 2019 and
April 30, 2018

FRANCHISE GROUP, INC. AND SUBSIDIARIES

(In thousands)

Net income (loss)
Other comprehensive income (loss)

Foreign currency translation adjustment
Unrealized (loss) gain on interest rate swap
agreement, net of taxes of ($24), ($15), ($16),
($23) and $22, respectively

Other comprehensive income (loss)
Comprehensive income (loss)

Less: comprehensive (income) loss
attributable to non-controlling interest
Comprehensive income (loss) attributable to
Franchise Group, Inc.

Twelve Months Ended
12/26/2020

Transition Period
From 5/1/2019 -
12/28/2019

Period From 5/1/2018
-
12/29/2018

Twelve Months Ended

4/30/2019

4/30/2018

$

27,154  $

(104,466) $

(43,053) $

(2,156) $

242 

412 

(654)

(527)

(103)
139 
27,293 

(1,915)

(40)
372 
(104,094)

35,911 

(18)
(672)
(43,725)

— 

(36)
(563)
(2,719)

— 

$

25,378  $

(68,183) $

(43,725) $

(2,719) $

135 

679 

58 
737 
872 

— 

872 

See accompanying notes to consolidated financial statements.

49

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FRANCHISE GROUP, INC. AND SUBSIDIARIES

Consolidated Statement of Stockholders' Equity
Year Ended December 26, 2020

(In thousands)

Balance at December 29, 2019
Changes and distributions of non-
controlling interest in New Holdco
Net income
Total other comprehensive income
Exercise of stock options
Stock-based compensation expense, net
Issuance of common stock
Issuance of Series A Preferred Stock
Conversion of preferred to common stock
Common dividend declared ($0.375 per
share)
Preferred dividend declared (7.5% per
share)
Tax Receivable Agreement
Adjustment

Balance at December 26, 2020

Common
stock

Shares

Preferred
stock

Additional
paid-in-capital

Accumulated other
comprehensive loss

Retained
earnings

Total
Franchise
Group Equity

Non-
controlling
interest

Total Equity

183 

— 
— 
— 
1 
— 
123 
— 
94 

— 

— 
— 
— 

1,887 

$

19 

$

108,339 

$

(1,538)

$

18,388 

$

125,391 

$

26,370 

$

151,761 

— 
— 
— 
— 
— 
— 
1,250 
(1,887)

— 

— 
— 

— 
— 
— 
— 
— 
— 
13 
(19)

— 

— 
— 

23,744 
— 
— 
519 
8,810 
228,892 
29,470 
(10,028)

— 

— 
(7,363)
— 

(175)
— 
314 
— 
— 
— 
— 
— 

— 

— 
— 

— 
25,064 
— 
— 
— 
— 
— 
— 

23,569 
25,064 
314 
520 
8,810 
229,015 
29,483 
(9,953)

(25,927)
2,090 
(175)
— 
— 
— 
— 
— 

(2,358)
27,154 
139 
520 
8,810 
229,015 
29,483 
(9,953)

(41,286)

(41,286)

— 

(41,286)

(755)
— 
2,358 

(755)
(7,363)
2,358 

— 
— 
(2,358)

(755)
(7,363)
— 

Shares

18,250 

$

— 
— 
— 
50 
66 
12,292 
— 
9,434 

— 

— 
— 
— 

40,092 

$

401 

1,250 

$

13 

$

382,383 

$

(1,399)

$

3,769 

$

385,167 

$

— 

$

385,167 

See accompanying notes to consolidated financial statements.

50

Table of Contents

(In thousands)

Balance at May 1, 2019
Cumulative effect of adopted accounting
standards, net
Buddy's Acquisition - issuance of
Preferred Stock and New Holdco units,
net of taxes
Non-controlling interest in New Holdco
Buddy's Partners Acquisition - issuance
of Preferred Stock and New Holdco units
Net loss
Total other comprehensive income
Exercise of stock options
Stock-based compensation, net of taxes
Issuance of common stock related to
Buddy's Acquisition
Issuance of common stock related to
Sears Outlet Acquisition
Issuance of common stock related to
Vitamin Shoppe Acquisition
Tender Offer
Common dividend declared ($0.25 per
share)

Shares

14,049 

$

— 

— 
— 

— 
— 
— 
208 
74 

2,083 

3,333 

2,439 
(3,936)

— 

Balance at December 28, 2019

18,250 

$

140 

— 

— 
— 

— 
— 
— 
2 
1 

21 

33 

25 
(39)

— 

183 

FRANCHISE GROUP, INC. AND SUBSIDIARIES

Consolidated Statement of Stockholders' Equity
Transition Period Ended December 28, 2019

Common
stock

Shares

Preferred
stock

Additional
paid-in-capital

Accumulated other
comprehensive loss

Retained
earnings

Total
Franchise
Group Equity

Non-
controlling
interest

Total Equity

— 

$

— 

$

12,552 

$

(1,910)

$

92,932 

$

103,714 

$

— 

$

103,714 

— 

1,617 
— 

270 
— 
— 
— 
— 

— 

— 

— 
— 

— 

1,887 

$

— 

16 
— 

3 
— 
— 
— 
— 

— 

— 

— 
— 

— 

19 

— 

87,934 
(62,409)

16,197 
— 
— 
2,200 
2,991 

24,979 

39,967 

31,118 
(47,190)

— 

— 

— 
— 

— 
— 
372 
— 
— 

— 

— 

— 
— 

— 

319 

— 
— 

— 
(68,427)
— 
— 
— 

— 

— 

— 
— 

319 

— 

319 

87,950 
(62,409)

16,200 
(68,427)
372 
2,202 
2,992 

25,000 

40,000 

31,143 
(47,229)

— 
62,409 

— 
(36,167)
128 
— 
— 

— 

— 

— 
— 

— 

87,950 
— 

16,200 
(104,594)
500 
2,202 
2,992 

25,000 

40,000 

31,143 
(47,229)

(6,436)

$

108,339 

$

(1,538)

$

18,388 

$

125,391 

$

26,370 

$

151,761 

(6,436)

(6,436)

See accompanying notes to consolidated financial statements.

51

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FRANCHISE GROUP, INC. AND SUBSIDIARIES

Consolidated Statement of Stockholders' Equity
Year Ended April 30, 2019

(In thousands)

Shares

Class A
common
stock

Shares

Class B
common
stock

Balance at May 1, 2018
Cumulative effect of adopted
accounting standards, net
Net loss
Total other comprehensive loss
Conversion of preferred stock to
common stock
Exercise of stock options
Stock-based compensation, net
of taxes
Dividend declared ($0.16 per
share)
Converted Class B common
stock to Class A common stock

Balance at April 30, 2019

12,823  $

128 

200  $

— 
— 
— 

— 
14 

12 

— 

— 
— 
— 

— 
— 

— 

— 

— 
— 
— 

— 
— 

— 

— 

1,200 

14,049  $

12 

140 

(200)

—  $

2 

— 
— 
— 

— 
— 

— 

— 

(2)

— 

Shares

—  $

— 
— 
— 

— 
— 

— 

— 

— 

—  $

Special
voting
preferred
stock

— 

— 
— 
— 

— 
— 

— 

— 

— 

— 

Exchangeable
stock

Additional
paid-in-
capital

Accumulated
other
comprehensive
loss

Retained
earnings

Total Equity

10  $

11,570  $

(1,347) $

101,139  $

111,502 

Shares

1,000  $

— 
— 
— 

(1,000)
— 

— 

— 

— 

— 
— 
— 

(10)
— 

— 

— 

— 

— 
— 
— 

— 
153 

829 

— 

— 

— 
— 
(563)

— 
— 

— 

— 

— 

(3,794)
(2,156)
— 

— 
— 

— 

(3,794)
(2,156)
(563)

(10)
153 

829 

(2,257)

(2,257)

— 

10 

—  $

—  $

12,552  $

(1,910) $

92,932  $

103,714 

See accompanying notes to consolidated financial statements.

52

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FRANCHISE GROUP, INC. AND SUBSIDIARIES
Consolidated Statement of Stockholders' Equity
Year Ended April 30, 2018

(In thousands)

Balance at May 1, 2017
Net income
Total other comprehensive
income
Exercise of stock options
Stock-based compensation,
net of taxes
Dividend declared ($0.64 per
share)

Shares

12,683 
— 

$

— 
9 

131 

— 

Balance at April 30, 2018

12,823 

$

Class A
common
stock

127 
— 

— 
— 

1 

— 

128 

Shares

$

200 
— 

— 
— 

— 

— 

200 

$

Class B
common
stock

Shares

Special
voting
preferred
stock

2 
— 

— 
— 

— 

— 

2 

— 
— 

— 
— 

— 

— 

— 

$

$

— 
— 

— 
— 

— 

— 

— 

Shares

$

1,000 
— 

— 
— 

— 

— 

1,000 

$

Exchangeable
stock

Additional
paid-in-
capital

Accumulated
other
comprehensive
loss

Retained
earnings

Total Equity

10 
— 

— 
— 

— 

— 

10 

$

$

8,371 
— 

(2,084)
— 

$ 110,029 
135 

$

116,455 
135 

— 
95 

3,104 

— 

737 
— 

— 

— 

— 
— 

— 

737 
95 

3,105 

(9,025)

(9,025)

$

11,570 

$

(1,347)

$ 101,139 

$

111,502 

See accompanying notes to consolidated financial statements.

53

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Consolidated Statements of Cash Flows
Year Ended December 26, 2020, Transition Period Ended December 28, 2019, December 29, 2018 (Unaudited) and Years Ended April 30, 2019 and
April 30, 2018

FRANCHISE GROUP, INC. AND SUBSIDIARIES

(In thousands)
Operating Activities
Net (loss) income
Adjustments to reconcile net income (loss) to net cash provided by (used in) operating activities:

Provision for doubtful accounts
Depreciation, amortization and impairment charges
Amortization of deferred financing costs
Loss on disposal of fixed assets
Stock-based compensation expense
Loss (gain) on bargain purchases and sales of Company-owned offices
Deferred income taxes
Change in

Accounts, notes, and interest receivable
Income taxes
Other assets
Accounts payable and accrued expenses
Inventory
Deferred revenue

Net cash provided by (used in) operating activities

Investing Activities

Issuance of operating loans to franchisees and area developers
Payments received on operating loans to franchisees and area developers
Purchases of Company-owned offices, area developer rights, and acquired customer lists
Proceeds from sale of Company-owned offices and area developer rights
Acquisition of business, net of cash acquired
Proceeds from sale of property, equipment, and software
Purchases of property, equipment, and software

Net cash used in investing activities

Financing Activities

Proceeds from the exercise of stock options
Repurchase of common stock and tax impact of stock compensation
Dividends paid
Non-controlling interest distribution
Repayment of other long-term obligations
Borrowings under revolving credit facility
Repayments under revolving credit facility
Issuance of common stock
Issuance of preferred stock
Tender Offer
Payment for debt issue costs
Issuance of debt
Cash paid for taxes on exercises/vesting of stock-based compensation

Net cash provided by (used in) financing activities

Effect of exchange rate changes on cash, net

Net increase in cash and cash equivalents and restricted cash

Cash, cash equivalents and restricted cash at beginning of year

Cash, cash equivalents and restricted cash at end of year

Twelve Months
Ended
12/26/2020

Transition
Period From
5/1/2019 -
12/28/2019

Period From
5/1/2018 -
12/29/2018

Twelve Months Ended

4/30/2019

4/30/2018

$

27,154 

$

(104,466)

$

(43,053)

$

(2,156)

$

5,930 
62,543 
30,635 
85 
9,484 
(4,133)
1,092 

(19,811)
(8,059)
(5,573)
23,927 
97,681 
20,537 

241,492 

(34,136)
50,291 
(6,587)
36,349 
(353,423)
1,224 
(34,931)

(341,213)

520 
— 
(29,350)
(4,716)
(505,486)
184,665 
(235,614)
198,004 
29,482 
— 
(16,865)
586,000 
(487)

206,153 

(76)

106,356 
45,146 

4,751 
32,401 
319 
900 
3,102 
(1,106)
(9,275)

(226)
(2,012)
27,038 
(4,414)
10,134 
1,369 

(41,485)

(22,483)
827 
(3,491)
279 
(317,251)
— 
(1,136)

(343,255)

2,202 
— 
— 
— 
(13,054)
129,260 
(25,403)
96,143 
— 
(47,229)
(15,071)
280,000 
(110)

406,738 

165 

22,163 
22,983 

5,150 
8,429 
169 
5,244 
604 
(155)
(200)

9,726 
(23,546)
1,470 
(12,510)
— 
(3,102)

(51,774)

(28,940)
2,048 
(139)
1,207 
— 
— 
(2,391)

(28,215)

— 
— 
(2,244)
— 
(4,235)
75,946 
(3,692)
— 
— 
— 
— 
— 
(83)

65,692 

(244)

(14,541)
18,522 

8,738 
14,084 
38 
5,833 
999 
694 
586 

3,035 
(6,886)
(3,656)
(338)
— 
(3,842)

17,129 

(68,283)
67,556 
(229)
1,229 
— 
— 
(2,939)

(2,666)

153 
(88)
(2,244)
— 
(7,502)
123,615 
(123,615)
— 
— 
— 
— 
— 
(83)

(9,764)

(238)

4,461 
18,522 

$

151,502 

$

45,146 

$

3,981 

$

22,983 

$

135 

12,396 
14,416 
155 
5,261 
3,680 
(2,401)
(2,369)

(2,261)
(798)
878 
(341)
— 
(1,106)

27,645 

(73,796)
72,647 
(2,926)
451 
— 
— 
(5,388)

(9,012)

95 
1 
(8,922)
— 
(7,432)
178,251 
(178,251)
— 
— 
— 
— 
— 
(576)

(16,834)

296 

2,095 
16,427 

18,522 

See accompanying notes to consolidated financial statements.

54

 
 
Table of Contents

(In thousands)
Cash paid for taxes, net of refunds
Cash paid for interest
Accrued capital expenditures
Deferred financing costs from issuance of common stock
Tax receivable agreement included in other long-term liabilities

Supplemental Cash Flow Disclosure

Twelve Months
Ended
12/26/2020

Transition
Period From
5/1/2019 -
12/28/2019

Period From
5/1/2018 -
12/29/2018

Twelve Months Ended

4/30/2019

4/30/2018

$

1,858  $
49,825 
5,025 
31,013 
16,775 

1,140  $
4,180 
— 
— 
— 

4,031  $
1,577 
— 
— 
— 

4,031  $
2,734 
— 
— 
— 

7,393 
3,383 
— 
— 
— 

The following table provides a reconciliation of cash, cash equivalents, and restricted cash reported within the consolidated balance sheet that sum to

the total of the same amounts shown in the consolidated statements of cash flows.

(In thousands)
Cash and cash equivalents
Restricted cash included in other non-current assets

Total cash, cash equivalents and restricted cash shown in the consolidated statements of cash flows

12/26/2020

12/28/2019

$

$

151,502 
— 
151,502 

$

$

39,581 
5,565 
45,146 

Amounts included in other non-current assets represent those required to be set aside by a contractual agreement with an insurer for the payment of

specific workers' compensation claims.

See accompanying notes to consolidated financial statements.

55

Table of Contents

FRANCHISE GROUP, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements
December 26, 2020, December 28, 2019, April 30, 2019 and April 30, 2018

(1) Organization and Significant Accounting Policies

Description of Business. Franchise Group, Inc. (the "Company"), a Delaware corporation, is a franchisor, operator and acquirer of franchised and
franchisable businesses that it believes it can scale using its operating expertise. On July 10, 2019, the Company formed Franchise Group New Holdco,
LLC (“New Holdco”), which completed the acquisition of Buddy's Newco, LLC ("Buddy's"). On October 23, 2019, the Company completed the
acquisition of the Sears Outlet ("Sears Outlet") business from Sears Hometown and Outlet Stores, Inc. (included in the results of operations of the
American Freight segment). On December 16, 2019, the Company completed its acquisition of The Vitamin Shoppe, Inc. ("Vitamin Shoppe"). On February
14, 2020, the Company completed its acquisition of the American Freight Group, Inc. ("American Freight") as described in “Note 2 - Acquisitions”. New
Holdco holds all of the Company’s operating subsidiaries.

Change in Fiscal Year-End. On October 1, 2019, the Board of Directors of the Company approved a change in the Company's fiscal year-end from
April 30 to the Saturday closest to December 31 of each year. The decision to change the fiscal year-end was related to the Company's recent acquisitions
to more closely align the Company’s operations and internal controls with that of its subsidiaries. As a result of the change in fiscal year-end the Company
previously filed a Transition Report on Form 10-K/T reporting the Company's financial results for the period beginning May 1, 2019 through December 28,
2019. The consolidated balance sheet data as of December 28, 2019, was derived from the Company’s Transition Report on Form 10-K/T, filed with the
U.S. Securities and Exchange Commission (the "SEC") on April 24, 2020 (the "2019 Transition Report").

Acquisitions. On February 14, 2020 the Company completed its acquisition of American Freight pursuant to the terms of the Agreement and Plan of

Merger with American Freight, for an aggregate purchase price of $357.3 million.

On December 16, 2019, the Company completed its acquisition of the Vitamin Shoppe segment pursuant to the terms of the Agreement and Plan of

Merger, dated August 7, 2019 with Vitamin Shoppe, for an aggregate purchase price of $161.8 million.

On October 23, 2019, the Company completed its acquisition of Sears Outlet and nine Buddy’s Home Furnishing franchises from Sears Hometown
and Outlet Stores, Inc. pursuant to the terms of the Equity and Asset Purchase Agreement, dated as of August 27, 2019 for an aggregate purchase price of
$128.8 million.

On September 30, 2019, the Company acquired 21 Buddy’s Home Furnishings stores from a series of franchisees of Buddy’s New Holdco, a wholly-

owned direct subsidiary of the Company. In connection with the acquisition, the sellers received, in aggregate, 1,350,000 New Holdco units and 270,000
shares of Voting Non-Economic Preferred Stock for an estimated purchase price of $16.2 million. In addition, the Company also forgave $0.6 million of
receivables due to Buddy’s from the sellers. This resulted in an aggregated purchase price of $16.8 million.

On August 23, 2019, the Company acquired 41 Buddy’s Home Furnishing stores from A-Team Leasing LLC. (“A-Team”), a franchisee of its Buddy’s

segment, for an aggregate purchase price of $26.6 million.

On July 10, 2019 (the "Buddy’s Acquisition Date"), the Company entered into and completed certain transactions contemplated by an Agreement of

Merger and Business Combination Agreement with Buddy's, New Holdco, Franchise Group B Merger Sub, LLC, a wholly-owned indirect subsidiary of
New Holdco and Vintage RTO, L.P., solely in its capacity as the representative of the former equity holders of Buddy's (the "Buddy's Members"), to
acquire Buddy's in a stock transaction (the "Buddy’s Acquisition"). At the Buddy’s Acquisition Date, each outstanding unit of Buddy’s was converted into
the right to receive 0.459315 units of New Holdco (“New Holdco units”) and 0.091863 shares of Preferred Stock. Each of the New Holdco units held by
the Buddy’s Members was, together with one-fifth of a share of Voting Non-Economic Preferred Stock held by the Buddy’s Members, redeemable in
exchange for one share of our common stock after an initial six-month lockup period following their issuance, which has expired. As of the Buddy’s
Acquisition Date, on an as-converted basis, the Buddy's Members' aggregate ownership of New Holdco units and share of Preferred Stock represent
approximately 36.44% of our outstanding common stock, which implied an enterprise value of Buddy's of approximately $122 million and an equity value
of $12.00 per share of our common stock. The Company is the sole managing member of New Holdco and it is consolidated for financial reporting
purposes. New Holdco units held by the Buddy's Members are recorded as a non-controlling interest in the

56

FRANCHISE GROUP, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements

consolidated financial statements. As of April 1, 2020, the Company redeemed all outstanding New Holdco units for shares of common stock of the
Company and now has an 100% interest in New Holdco.

The assets acquired and the liabilities assumed in the acquisitions above are recorded at fair value in accordance with Accounting Standards
Codification ("ASC") 805, "Business Combinations." Acquisition-related costs are expensed as incurred. The purchase price is allocated to the various
tangible and intangible assets acquired and liabilities assumed, based on their estimated fair values, some of which are preliminary as of December 26,
2020. Determining the fair value of certain assets and liabilities is subjective in nature and often involves the use of significant estimates and assumptions,
which are inherently uncertain. Many of the estimates and assumptions used to determine fair values, such as those used for intangible assets are made
based on forecasted information and discount rates. In addition, the judgments made in determining the estimated fair value assigned to each class of assets
acquired and liabilities assumed, as well as asset lives, can materially impact the Company's results of operations.

During the measurement period, which is not to exceed one year from the acquisitions, the Company may record adjustments to the acquired assets

and liabilities assumed, with a corresponding offset to goodwill or the preliminary purchase price, to reflect new information obtained about facts and
circumstances that existed as of the acquisition dates. Upon the conclusion of the measurement period, any subsequent adjustments are recorded to
earnings.

Segment Information. The Company currently operates in four reportable segments: Vitamin Shoppe, American Freight, Liberty Tax, and Buddy’s.

The Vitamin Shoppe segment is an omni-channel specialty retailer of vitamins, herbs, specialty supplements, sports nutrition and other health and wellness
products. American Freight is a retail chain offering in-store and online access to furniture, mattresses, new and out-of-box home appliances and home
accessories at discount prices. The Liberty Tax segment provides income tax services in the United States of America (the "U.S.") and Canada. The
Buddy's segment is a specialty retailer of high quality, name-brand consumer electronics, residential furniture, appliances and household accessories
through rent-to-own agreements.

Principles of Consolidation. The Company consolidates any entities in which it has a controlling interest, the usual condition of which is ownership

of a majority voting interest. Prior to April 1, 2020, the Company was the sole managing member of New Holdco and possessed ownership of more than 50
percent of the outstanding voting units. As a result, the Company consolidated the financial results of New Holdco and reported a non-controlling interest
that represented the interests of the New Holdco units not held by the Company. As of April 1, 2020, the Company redeemed all outstanding New Holdco
units for shares of common stock of the Company and now has an 100% interest in New Holdco.

The Company does not possess any ownership interests in franchisee entities; however, the Company may provide financial support to franchisee
entities. Because the Company's franchise arrangements provide franchisee entities the power to direct the activities that most significantly impact their
economic performance, the Company does not consider itself the primary beneficiary of any such entity that meets the definition of a variable interest
entity ("VIE"). Based on the results of management's analysis of potential VIEs, the Company has not consolidated any franchisee entities. The Company's
maximum exposure to loss resulting from involvement with potential VIEs is attributable to accounts and notes receivables and future lease payments due
from franchisees. When the Company does not have a controlling interest in an entity but has the ability to exert significant influence over the entity, the
Company applies the equity method of accounting. All intercompany balances and transactions have been eliminated in consolidation.

Basis of Presentation. Revenues have been classified into product, service and other and rental revenues as further discussed in "Note 7 - Revenue."
Costs of sales for product includes the cost of merchandise, transportation and warehousing costs. Service and other costs of sales include the direct costs
of warranties. Rental cost of sales represents the amortization of inventory costs over the leased term. Other operating expenses, including employee costs,
depreciation and amortization, and advertising expenses have been classified in selling, general and administrative expenses. The Company also includes
occupancy costs in selling, general and administrative expenses.

Assets and liabilities of the Company's Canadian operations have been translated into U.S. dollars using the exchange rate in effect at the end of the

period. Revenues and expenses have been translated using the average exchange rates in effect each month of the period. Foreign exchange transaction
gains and losses are recognized when incurred.

The Company reclassifies to accounts payable checks issued in excess of funds available and reports them as cash flow from operating activities.

57

FRANCHISE GROUP, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements

The audited consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the U.S. ("GAAP").

Use of Estimates. The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions that
affect the reported amounts of assets and liabilities and disclosures of contingent assets and liabilities at the date of the consolidated financial statements
and the reported amounts of revenues and expenses during the reporting period. Actual results could differ from those estimates.

Merchandise Inventories. Inventory for the Buddy's segment is recorded at cost, including shipping and handling fees. Upon purchase, merchandise is

not initially depreciated until it is leased or three months after the purchase date. Non-leased merchandise is depreciated on a straight-line basis over a
period of 24 months. Leased merchandise is depreciated over the lease term of the rental agreement and recorded in rental cost of revenue. On a weekly
basis, all damaged, lost, stolen, or unsalable merchandise identified is written off. Maintenance and repairs of lease merchandise are charged to operations
as incurred.

Inventory for the American Freight banner is comprised of finished goods and is valued at the lower of cost or market, with cost determined by the

first-in, first out method.  The Company writes down inventory, the impact of which is reflected in cost of sales in the consolidated statements of
operations, if the cost of specific inventory items on hand exceeds the amount the Company expects to be realized from the ultimate sale or disposal of the
inventory.  These estimates are based on management’s judgment regarding future demand and market conditions and analysis of historical experience.
Inventory under the American Freight Outlet banner, previously the Sears Outlet segment, is recorded at the lower of cost or market using the weighted-
average cost method. Inventory includes the purchase price of the inventory plus costs of freight for moving merchandise from vendors to distribution
centers as well as from distribution centers to stores.  A provision for estimated shrinkage is maintained based on the actual historical results of physical
inventories. Estimates are compared to the actual results of the physical inventory counts as they are taken and adjust the shrink estimates accordingly.
Inventory values are adjusted to the difference between the carrying value and the estimated market value, based on assumptions about future demand or
when a permanent markdown indicates that the net realizable value of the inventory is less than cost.

Inventory for the Vitamin Shoppe segment is recorded at the lower of cost or market value using the weighted-average cost method. Inventory

includes costs directly incurred in bringing the product to its existing condition and location. In addition, the cost of inventory is reduced by purchase
discounts and other allowances received from vendors. A markdown reserve is estimated based on a variety of factors, including, but not limited to, the
amount of inventory on hand and its remaining shelf life, current and expected market conditions and product expiration dates. In addition, the Company
has established a reserve for estimated inventory shrinkage based on the actual, historical shrinkage of its most recent physical inventories adjusted, if
necessary, for current economic conditions and business trends. Physical inventories and cycle counts are taken on a regular basis. These adjustments are
estimates, which could vary significantly from actual results if future economic conditions, customer demand or competition differ from management
expectations.

Goodwill and Non-amortizing Intangible Assets. Goodwill and non-amortizing intangible assets, including the Buddy's, Vitamin Shoppe and
American Freight tradenames, are not amortized, but rather tested for impairment at least annually. In addition, goodwill and non-amortizing intangible
assets will be tested on an interim basis if an event or circumstance indicates that it is more likely than not that an impairment loss has been incurred. The
Company performs a qualitative and/or quantitative assessment to determine whether it is more likely than not that each reporting unit's fair value is less
than its carrying value, including goodwill. If the Company determines that it is more likely than not that the fair value of the reporting unit is less than its
carrying value, the Company then estimates the fair value. The Company uses either a market multiple method or a discounted cash flow method to
estimate the fair value of its reporting units and recognizes goodwill impairment for any excess of the carrying amount of a reporting unit’s goodwill over
its estimated fair value. The Company evaluates the Buddy's, Vitamin Shoppe and American Freight tradenames for impairment by comparing its fair
value, based on an income approach using the relief-from-royalty method, to its carrying value. If the carrying value of the asset exceeds its estimated fair
value, an impairment loss is recognized in an amount equal to that excess. The Company's reporting units are determined in accordance with the provisions
of Accounting Standards Codification (“ASC”) 350, “Intangibles - Goodwill and Other (Topic 350).” The Company performs its annual impairment testing
of goodwill and non-amortizing intangible assets on the last day of the first month of the Company's third quarter. Refer to “Note 6 - Goodwill and
Intangible Assets” for additional information on these balances.

Intangible Assets and Asset Impairment. Amortization of intangible assets is calculated using the straight-line method over the estimated useful lives

of the assets, generally from two to ten years. Long-lived assets, such as property, equipment, and software, and other purchased intangible assets subject to
amortization are reviewed for impairment whenever events or

58

FRANCHISE GROUP, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements

changes in circumstances indicate that the carrying amount of an asset may not be recoverable. Recoverability of assets to be held and used is measured by
a comparison of the carrying amount of an asset to estimated undiscounted future cash flows expected to be generated by the asset. Recognition and
measurement of a potential impairment is performed for these assets at the lowest level where cash flows are individually identifiable. If the carrying
amount of an asset exceeds its estimated future cash flows, an impairment charge is recognized in the amount by which the carrying amount of the asset
exceeds the fair value of the asset. Fair value is determined through various valuation techniques, including discounted cash flow models, quoted market
values, and third-party independent appraisals, as considered necessary.

Property, Equipment, and Software. Property, equipment, and software are stated at cost less accumulated depreciation and amortization. Depreciation

and amortization are calculated using the straight-line method over the estimated useful lives of the assets, generally three to five years for computer
equipment, three to seven years for software, five to seven years for furniture and fixtures, and twenty to thirty years for buildings. Leasehold
improvements are amortized over the lesser of the lease term or the estimated useful lives of the assets. Certain allowable costs of software developed or
obtained for internal use are capitalized and typically amortized over the estimated useful life of the software.

Comprehensive Income. Comprehensive income consists of net income, foreign currency translation adjustments, and the unrealized gains or losses

on derivatives determined to be cash flow hedges, net of taxes.

Insurance Programs. The Company maintains its own insurance arrangements with third-party insurance companies for exposures incurred for a
number of risks including worker's compensation and general liability claims. The liability represents an estimate of the discounted cost of claims incurred
and is recorded in other current and long-term liabilities. The Company may use restricted cash as collateral for these programs which is recorded in "Other
non-current assets".

Stock-Based Compensation. The Company records the cost of its employee stock-based compensation as compensation expense in its consolidated

statements of operations. Compensation costs related to stock options are based on the grant-date fair value of awards using the Black-Scholes-Merton
option pricing model and considering forfeitures. Compensation costs related to restricted stock units are based on the grant-date fair value and are
amortized on a straight-line basis over the vesting period. The Company recognizes compensation costs for an award that has a graded vesting schedule on
a straight-line basis over the requisite service period for the entire award.

Revenue Recognition. The following is a description of the principal activities from which the Company generates its revenues. For more detailed

information regarding reportable segments, see "Note 16 - Segments."

•

•

Product revenues: These include sales of merchandise at the stores and online. Revenue is measured based on the amount of fixed consideration
that the Company expects to receive, reduced by estimates for variable consideration such as returns. Revenue also excludes any amounts
collected from customers and remitted or payable to governmental authorities. In arrangements where the Company has multiple performance
obligations, the transaction price is allocated to each performance obligation using the relative stand-alone selling price. The Company satisfies
its performance obligations at the point of sale for retail store transactions and upon delivery for online transactions. The Company recognizes
revenue for retail store and online transactions when it transfers control of the goods to the customer. Merchandise sales also include payments
received for the exercise of the early purchase option offered through rental-purchase agreements or merchandise sold through point of sale
transactions. Revenue for merchandise sales associated with rental purchase agreements is recognized when payment is received, and ownership
of the merchandise passes to the customer. The remaining net value of merchandise sold is recorded to cost of sales at the time of the
transaction.

Service and other revenues: These include royalties and advertising fees from franchisees, fees from the sales of franchises and area developer
("AD") territories, financial products, interest income from loans to franchisees and ADs, tax preparation services in the Company-owned
stores, electronic filing fees, services and extended-service plans and financing programs. Commissions earned on services are presented net of
related costs because the Company is acting as an agent in arranging the services for the customer and does not control the services being
rendered. The Company recognizes revenue on the commissions on extended-service plans when it transfers control of the related goods to the
customer. The Company recognizes franchise fee and AD fee revenue for the sales of individual territories on a straight-line basis over the
initial contract term when the obligations of the Company to prepare the franchisee and AD for operation are substantially complete, not to
exceed the estimated amount of cash to be received. Royalties and advertising fees are recognized as franchise territories generate sales. Tax
return preparation fees and financial products revenue are recognized as revenue in the period in which related tax return is

59

FRANCHISE GROUP, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements

filed for the customer. Discounts for promotional programs are recorded at the time the return is filed and are recorded as reductions to
revenues. Interest income on notes receivable is recognized based on the outstanding principal note balance less unrecognized revenue unless it
is put on non-accrual status. Interest income on the unrecognized revenue portion of notes receivable is recognized when received. For accounts
receivable, interest income is recognized based on the outstanding receivable balance over 30 days old, net of an allowance.

•

Rental revenue: The Company provides merchandise, consisting of consumer electronics, computers, residential furniture, appliances, and
household accessories to its customers pursuant to rental-purchase agreements which provide for weekly, semi-monthly or monthly non-
refundable rental payments. The average rental term is twelve to eighteen months and the Company maintains ownership of the lease
merchandise until all payment obligations are satisfied under sales and lease ownership agreements. Customers have the option to purchase the
leased goods at any point in the lease term. Customers can terminate the agreement at the end of any rental term without penalty. Therefore,
rental transactions are accounted for as operating leases and rental revenue is recognized over the rental term. Cash received prior to the
beginning of the lease term is recorded as deferred revenue. Revenue related to various reinstatement or late fees are recognized when paid by
the customer. The Company offers additional product plans along with rental agreements that provide customers with liability protection against
significant damage or loss of a product, and club membership benefits, including various discount programs, product services and replacement
benefits in the event merchandise is damaged or lost. Customers renew product plans in conjunction with their rental term renewals and can
cancel the plans at any time. Revenue for product plans is recognized over the term of the plan.

Leases. The Company's lease portfolio primarily consists of leases for its retail store locations, office space and distribution centers. The Company
also leases certain office equipment under finance leases. The finance lease right of use assets are included in Property, equipment and software and the
finance lease liabilities are included in current installments of long-term obligations, and long-term obligations. The finance leases are immaterial to the
financial statements. The Company subleases some of its real estate and equipment leases. The Company determines if an arrangement is a lease at
inception by evaluating whether the arrangement conveys the right to use an identified asset and whether the Company obtains substantially all of the
economic benefits from and has the ability to direct the use of the asset. Leases with an initial term of 12 months or less are not recorded on the condensed
consolidated balance sheets; the Company recognizes expense for these leases on a straight-line basis over the lease term. For leases with an initial term in
excess of 12 months, lease right-of-use assets and lease liabilities are recognized based on the present value of the future lease payments over the
committed lease term at the lease commencement date. The Company’s leases do not provide an implicit rate; therefore, the Company uses its incremental
borrowing rate and the information available at the lease commencement date in determining the present value of future lease payments. Most leases
include one or more options to renew and the exercise of renewal options is at the Company’s sole discretion. The Company does not include renewal
options in its determination of the lease term unless the renewals are deemed to be reasonably certain at lease commencement. Operating lease expense for
lease payments is recognized on a straight-line basis over the lease term. The Company uses the long-lived assets impairment guidance in ASC Subtopic
360-10, “Property, Plant, and Equipment - Overall,” to determine whether a right-of-use asset is impaired, and if so, the amount of the impairment loss to
recognize.

The Company has lease agreements with lease and non-lease components, which the Company elects to combine as one lease component for all
classes of underlying assets. Non-lease components include variable costs based on actual costs incurred by the lessor related to the payment of real estate
taxes, common area maintenance, and insurance. These variable payments are expensed as incurred as variable lease costs.

Due to the COVID-19 pandemic, the Company has been negotiating lease concessions with landlords. The lease concessions have been in the form of

lease forgiveness, lease deferrals and lease deferrals with term extensions. If the total payments in the modified lease are substantially the same as or less
than total payments in the original lease, the Company has elected to not evaluate whether the concession is a lease modification as defined in ASC 842 -
"Leases".

Derivative Instruments and Hedging Activities. The Company recognizes all derivative instruments as either assets or liabilities in the balance sheet at

their respective fair values. For derivatives designated in hedging relationships, changes in fair value are either offset through earnings against the change
in fair value of the hedged item attributable to the risk being hedged or recognized in accumulated other comprehensive loss to the extent the derivative is
effective at offsetting the changes in cash flows being hedged until the hedged item affects earnings.

60

FRANCHISE GROUP, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements

The Company only enters into a derivative contract when it intends to designate the contract as a hedge of a forecasted transaction or the variability of

cash flows to be received or paid related to a recognized asset or liability (cash flow hedge). For all hedging relationships, the Company formally
documents the hedging relationship and its risk-management objective and strategy for undertaking the hedge, the hedging instrument, the hedged
transaction, the nature of the risk being hedged, how the hedging instrument's effectiveness in offsetting the hedged risk will be assessed prospectively and
retrospectively, and a description of the method used to measure ineffectiveness. The Company also formally assesses, both at the inception of the hedging
relationship and on an ongoing basis, whether the derivatives that are used in hedging relationships are highly effective in offsetting changes in cash flows
of hedged transactions. For derivative instruments that are designated and qualify as part of a cash flow hedging relationship, the effective portion of the
gain or loss on the derivative is reported as a component of other comprehensive income and reclassified into earnings in the same period or periods during
which the hedged transaction affects earnings. Gains and losses on the derivative representing either hedge ineffectiveness or hedge components excluded
from the assessment of effectiveness are recognized in current earnings.

The Company discontinues hedge accounting prospectively when it determines that the derivative is no longer effective in offsetting cash flows

attributable to the hedged risk; the derivative expires or is sold, terminated, or exercised; the cash flow hedge is de-designated because a forecasted
transaction is not probable of occurring, or management determines to remove the designation of the cash flow hedge. In all situations in which hedge
accounting is discontinued and the derivative remains outstanding, the Company continues to carry the derivative at its fair value on the balance sheet and
recognizes any subsequent changes in its fair value in earnings. When it is no longer probable that a forecasted transaction will occur, the Company
discontinues hedge accounting and recognizes immediately in earnings gains and losses that were accumulated in other comprehensive loss related to the
hedging relationship.

Deferred Income Taxes. Income taxes are accounted for under the asset and liability method. Deferred tax assets and liabilities, which are shown on
the condensed consolidated balance sheets, are recognized for the future tax consequences attributable to the differences between the financial statement
carrying amounts of existing assets and liabilities and their respective tax bases. Deferred tax assets and liabilities are measured using enacted rates
expected to apply to taxable income in the years in which those temporary differences are expected to be recovered or settled. The effect on deferred tax
assets and liabilities of a change in tax rates is recognized in income in the period that includes the enactment date. The Company has elected to classify
interest charged on a tax settlement in interest expense, and accrued penalties, if any, in selling, general, and administrative expenses.

The determination of the Company's provision for income taxes requires significant judgment, the use of estimates, and the interpretation and

application of complex tax laws. Significant judgment is required in assessing the timing and amounts of deductible and taxable items. The Company
records unrecognized tax benefit liabilities for known or anticipated tax issues based on an analysis of whether, and the extent to which, additional taxes
will be due.

Reclassifications. Certain prior year amounts have been reclassified to conform to the current year presentation. The Company reclassified amounts in

the consolidated statements of cash flows between operating activity lines for the Transition Period and years ended April 30, 2019 and 2018. These
reclassifications had no impact on the total operating activities balances.

Accounting Pronouncements

In June 2016, the Financial Accounting Standards Board ("FASB") issued ASU No. 2016-13, "Credit Losses (Topic 326): Measurement of Credit
Losses on Financial Instruments", which changes how companies will measure credit losses for most financial assets and certain other instruments that
aren't measured at fair value through net income. The standard replaces the "incurred loss" approach with an "expected loss" model for instruments
measured at amortized cost (which generally will result in the earlier recognition of allowances for losses) and requires companies to record allowances for
available-for-sale debt securities, rather than reduce the carrying amount. In addition, companies will have to disclose significantly more information,
including information used to track credit quality by year of origination, for most financing receivables. The ASU should be applied as a cumulative-effect
adjustment to retained earnings as of the beginning of the first reporting period in which the standard is effective. The ASU is effective for the Company for
the fiscal year beginning December 25, 2022. The Company is currently evaluating the impact of the adoption of this standard on its consolidated financial
statements.

In January 2017, the FASB issued ASU No. 2017-04, “Intangibles - Goodwill and Other (Topic 350): Simplifying the Test for Goodwill Impairment.”

This standard eliminates Step 2 from the goodwill impairment test. Instead, an entity should compare the fair value of a reporting unit with its carrying
amount and recognize an impairment charge for the amount by

61

FRANCHISE GROUP, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements

which the carrying amount exceeds the reporting unit's fair value, not to exceed the total amount of goodwill allocated to the reporting unit. The ASU is
effective for the Company for the fiscal year beginning December 25, 2022. The Company is currently evaluating the impact of the adoption of this
standard to its consolidated financial statements.

The London Interbank Offered Rate (“LIBOR”) is scheduled to be discontinued on December 31, 2021. In an effort to address the various challenges
created by such discontinuance, the FASB issued an amendment to existing guidance, ASU No. 2020-04, "Reference Rate Reform." The amended guidance
is designed to provide relief from the accounting analysis and impacts that may otherwise be required for modifications to agreements (e.g., loans, debt
securities, derivatives, borrowings) necessitated by the reference rate reform. It also provides optional expedients to enable companies to continue to apply
hedge accounting to certain hedging relationships impacted by the reference rate reform. Application of the guidance in the amendment is optional, is only
available in certain situations, and is only available for companies to apply until December 31, 2022. The Company is currently evaluating the impacts of
reference rate reform and the new guidance on its consolidated financial statements.

(2) Acquisitions

American Freight Acquisition

On February 14, 2020, the Company completed its acquisition of American Freight (the "American Freight Acquisition"). The Company accounted

for the transaction as a business combination using the acquisition method of accounting in accordance with ASC 805 - "Business Combinations." The
preliminary fair value of the consideration transferred at the acquisition date was $357.3 million.

The table below summarizes the preliminary estimates of the fair values of the identifiable assets acquired and liabilities assumed in the American
Freight Acquisition as of February 14, 2020. The preliminary estimates of the fair value of identifiable assets acquired and liabilities assumed are subject to
revisions, which may result in an adjustment to the preliminary values presented below.

(In thousands)
Cash and cash equivalents
Prepaid expenses and other current assets
Inventories, net
Property, equipment and software, net
Goodwill
Operating lease right-of-use assets
Other intangible assets, net
Other non-current assets
Total assets
Current operating lease liabilities
Accounts payable
Accrued expenses and other current liabilities
Current installments of long-term obligations
Long-term obligations, excluding current installments
Deferred tax liabilities
Non-current operating lease liabilities
Total liabilities

Consideration transferred

Preliminary 2/14/2020

3,840 
3,284 
99,200 
11,032 
334,543 
91,101 
70,200 
1,607 
614,807 
17,242 
44,696 
26,451 
3,210 
93,975 
10,520 
61,450 
257,544 
357,263 

$

$

Goodwill is calculated as the excess of the purchase price over the fair value of the net assets acquired. The goodwill recognized is attributable to

operational synergies in the expected franchise models and growth opportunities.

62

FRANCHISE GROUP, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements

The Company identified the American Freight trade name as an indefinite-lived intangible asset with a fair value of $70.2 million. The trade name is

not subject to amortization but will be evaluated annually for impairment.

Lease right-of-use assets and lease liabilities consists of leases for retail store locations, vehicles and office equipment. The lease right of use assets
incorporates a favorable adjustment of $11.5 million, net for favorable and unfavorable American Freight leases (as compared to prevailing market rates)
which will be amortized over the remaining lease terms.

The property, equipment and software consists of leasehold improvements of $7.6 million, office furniture, fixtures and equipment of $2.2 million,

computer hardware and software of $1.1 million and construction in progress of $0.2 million.

Total revenue and operating income for American Freight for the period from February 15, 2020 through December 26, 2020 are as follows:

(In thousands)
Revenue
Income from operations

Vitamin Shoppe Acquisition

Period from 2/15/2020 - 12/26/2020
462,702 
$
52,197 
$

On December 16, 2019, the Company completed the acquisition of Vitamin Shoppe (the "Vitamin Shoppe Acquisition") for an aggregate purchase

price of $161.8 million. The Company accounted for the transaction as a business combination using the acquisition method of accounting. In the year
ended December 26, 2020, the preliminary estimates of the fair value of identifiable assets acquired and liabilities assumed were finalized which resulted in
a decrease in goodwill of $3.7 million.

Sears Outlet Acquisition

On October 23, 2019, the Company completed the acquisition of the Sears Outlet business from Sears Hometown and Outlet Stores, Inc. (the "Sears

Outlet Acquisition") for an aggregate purchase price of $128.8 million. The Company accounted for the transaction as a business combination using the
acquisition method of accounting. In the year ended December 26, 2020, the preliminary estimates of the fair value of identifiable assets acquired and
liabilities assumed were finalized which resulted in an increase in goodwill of $2.3 million.

Buddy's Acquisition

On July 10, 2019, the Company completed the acquisition of Buddy's for an enterprise value of approximately $122.0 million (the "Buddy's

Acquisition"). The Company accounted for the transaction as a business combination using the acquisition method of accounting. In the year ended
December 26, 2020, the preliminary estimates of the fair value of identifiable assets acquired and liabilities assumed were finalized which resulted in an
increase in goodwill of $2.0 million.

Please refer to "Note 6. Goodwill and Intangible Assets" for a complete disclosure of the changes in goodwill for the fiscal year.

Other acquisitions

Subsequent to December 26, 2020, the Company completed the Furniture Factory Acquisition and announced the Pet Supplies Plus Acquisition.

Refer to "Note 17 - Subsequent Events", for further details on these acquisitions.

On September 30, 2019, the Company acquired 21 Buddy’s Home Furnishings stores (the “Buddy’s Partners Acquisition”) from franchisees of the

Company's Buddy’s segment. In connection with the Buddy's Partners Acquisition, the sellers received, in aggregate, 1,350,000 New Holdco units and
270,000 shares of Preferred Stock with an estimated fair value of $16.2 million. In addition to the issuance of New Holdco units and Preferred Stock, the
Company also forgave $0.6 million of receivables due to Buddy’s from the sellers. This resulted in a total aggregate purchase price of $16.8 million.

63

FRANCHISE GROUP, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements

On August 23, 2019, the Company acquired 41 Buddy’s Home Furnishing stores from A-Team, a franchisee of the Buddy’s segment, for the total

consideration of $26.6 million (the "A-Team Leasing Acquisition").

Acquisition costs

As of the year ended December 26, 2020, the Company has incurred approximately $8.1 million of acquisition-related costs for the American Freight

Acquisition. As of the Transition Period, the Company incurred approximately $17.4 million of acquisition-related costs for the Vitamin Shoppe
Acquisition, the Sears Outlet Acquisition, the Buddy’s Acquisition, the A-Team Leasing Acquisition, and the Buddy’s Partners Acquisition. These costs
include investment banker fees, legal fees, due diligence and other external professional costs that the Company has recorded in selling, general, and
administrative expenses.

Pro forma financial information

The following unaudited consolidated pro forma summary has been prepared by adjusting the Company's historical data to give effect to the
American Freight Acquisition, the Vitamin Shoppe Acquisition, the Sears Outlet Acquisition, the Buddy's Acquisition, the A-Team Leasing Acquisition
and the Buddy's Partners Acquisition (the "Acquisitions") as if they had occurred on May 1, 2018.

(In thousands)
Revenue
Net income (loss)
Basic net income per share
Diluted net income per share

Fiscal Year Ended
12/26/2020

(Unaudited)
Transition Period Ended
12/28/2019

Fiscal Year Ended
4/30/2019

$

2,201,163  $
52,470 
1.52 
1.50 

1,313,590  $
(73,051)
(4.38)
(4.38)

2,266,656 
(60,319)
(4.37)
(4.37)

These unaudited pro forma results include adjustments such as inventory step-up, amortization of acquired intangible assets, depreciation of acquired

property, equipment, and software and interest expense on debt financing in connection with the Acquisitions. Material, nonrecurring pro forma
adjustments directly attributable to the Acquisitions include the following. Acquired inventory step-up to its fair value of $30.3 million was removed from
net income (loss) for the year ended December 26, 2020 and the Transition Period, and recognized as an incremental product cost in the year ended April
30, 2019. Acquisition related costs of $30.5 million were removed from net income (loss) for the year ended December 26, 2020 and the Transition Period,
and recognized as an expense in the year ended April 30, 2019.

The unaudited consolidated pro forma financial information was prepared in accordance with accounting standards and is not necessarily indicative of

the results of operations that would have occurred if the American Freight Acquisition, Vitamin Shoppe Acquisition, the Sears Outlet Acquisition, the
Buddy's Acquisition, the A-Team Leasing Acquisition or the Buddy's Partners Acquisition had been completed on the date indicated, nor is it indicative of
the future operating results of the Company.

The unaudited pro forma results do not reflect events that either have occurred or may occur after these Acquisitions, including, but not limited to, the

anticipated realization of operating synergies in subsequent periods. They also do not give effect to certain charges that the Company expects to incur in
connection with these acquisitions, including, but not limited to, additional professional fees and employee integration.

(3) Assets Disposition

On November 11, 2020, the Company completed the sale of 47 Buddy's Company-owned stores to bebe stores, inc. ("bebe") for $35.0 million. The

Company wrote off $11.4 million of goodwill and recognized a gain of $2.0 million in connection with the sale. The agreement includes a planned
development schedule for bebe to open 20 new Buddy’s locations. The 47 Buddy's stores are now franchise locations within the Buddy's segment.

64

FRANCHISE GROUP, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements

(4) Notes and Accounts Receivable

Current and non-current receivables, as of December 26, 2020 and December 28, 2019 are presented in the consolidated balance sheets as follows:

(In thousands)

Accounts receivable, net
Notes receivable, net
Interest receivable, net
Income tax receivable
Allowance for doubtful accounts
Current receivables, net
Notes receivable - non-current, net
Allowance for doubtful accounts - non-current
Non-current receivables, net

Total receivables

12/26/2020

12/28/2019

$

$

58,494  $
27,228 
2,257 
11,118 
(8,487)
90,610 
17,659 
(970)
16,689 
107,299  $

44,333 
37,994 
3,132 
3,356 
(9,122)
79,693 
19,501 
(863)
18,638 
98,331 

The Company provides select financing to ADs and franchisees for the purchase of franchises, areas, Company-owned offices, and operating loans

for working capital and equipment needs. The franchise-related notes generally are payable over five years and the operating loans generally are due within
one year. Most notes bear interest at 12%.

Most of the notes receivable are due from the Company's franchisees and AD and are collateralized by the underlying franchise and when the
franchise or AD is an entity, are guaranteed by the owners of the respective entity. The debtors' ability to repay the notes is dependent upon both the
performance of the franchisee's industry as a whole and the individual franchise or AD areas.

The table above includes unrecognized revenue. Unrecognized revenue relates to the portion of franchise fees and AD fees that the Company has not

yet recognized, in the case of sales of Company-owned offices, the financed portion of gains related to these sales in each case where revenue has not yet
been recognized. For gains related to the sale of Company-owned offices, revenue is recorded as note payments are received by the Company. The
Company evaluates the amount it anticipates collecting for AD and franchise fees on a periodic basis. Unrecognized revenue was $5.1 million and $4.9
million at December 26, 2020 and December 28, 2019, respectively.

Allowance for Doubtful Accounts

The adequacy of the allowance for doubtful accounts is assessed on a quarterly basis and adjusted as deemed necessary. Management believes the
recorded allowance is adequate based upon its consideration of the estimated value of the franchises and AD areas, which collateralize the receivables. Any
adverse change in the individual franchisees' or ADs' areas could affect the Company's estimate of the allowance.

Activity in the allowance for doubtful accounts for the year ended December 26, 2020 and the Transition Period was as follows:

(In thousands)
Balance at beginning of year

Provision for doubtful accounts
Write-offs and reduction from repurchases of franchises
Foreign currency adjustment

Balance at end of year

12/26/2020

12/28/2019

9,985  $
5,917 
(6,432)
(13)
9,457  $

11,816 
5,375 
(7,252)
46 
9,985 

$

$

Management considers specific accounts and notes receivable to be impaired if the net amounts due exceed the fair value of the underlying franchise

at the time of the assessment and estimates an allowance for doubtful accounts based on that excess.

65

FRANCHISE GROUP, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements

In establishing the fair value of the underlying franchise, management considers a variety of factors including recent sales of Company-owned stores,
recent sales between franchisees, net fees of open offices earned during the most recently completed tax season, and the number of unopened offices. While
not specifically identifiable as of the balance sheet date, the Company's experience also indicates that a portion of other accounts and notes receivable are
also impaired and therefore reserved, because management does not expect to collect all principal and interest due under the current contractual terms. Net
amounts due include contractually obligated accounts and notes receivable plus accrued interest, net of unrecognized revenue, reduced by the allowance for
uncollected interest, amounts due to ADs, related deferred revenue, and amounts owed to the franchisee by the Company.

On July 10, 2020, the Company entered into a Senior Secured Super Priority Debtor-In-Possession Delayed Draw Term Loan Agreement (the “DIP

DDTL Agreement”) with Tuesday Morning Corporation (“Tuesday Morning”) and certain of its direct and indirect subsidiaries.  Pursuant to the DIP
DDTL Agreement, the Company agreed to lend Tuesday Morning up to an aggregate principal amount of $25.0 million in the form of delayed draw term
loans (the “DIP Term Facility”). As of December 26, 2020, the DIP Term Facility has been terminated and no amounts had been drawn under this
agreement.

On November 4, 2020, the Company entered into a super-priority, secured, debtor-in-possession credit facility (the “DIP Facility”) with Furniture

Factory Ultimate Holding, L.P. (“FFO”). The DIP Facility consists of a multi-draw term loan facility in the aggregate principal amount of up to
$6.5 million. Once repaid, amounts under the DIP Facility may not be reborrowed. As of December 26, 2020, $6.5 million of the DIP Facility is
outstanding.

Analysis of Past Due Receivables

The breakdown of accounts and notes receivable past due at December 26, 2020 and December 28, 2019 was as follows:

(In thousands)
Accounts receivable, net
Notes and interest receivable, net

Total accounts, notes, and interest receivable, net

(In thousands)
Accounts receivable, net
Notes and interest receivable, net

Total accounts, notes, and interest receivable, net

12/26/2020

Past due

Current

Interest receivable,
net

Total receivables

24,325  $
8,727 
33,052  $

34,169  $
36,160 
70,329  $

—  $

2,257 
2,257  $

58,494 
47,144 
105,638 

12/28/2019

Past due

Current

Interest receivable,
net

Total receivables

30,192  $
8,471 
38,663  $

14,141  $
49,024 
63,165  $

—  $

3,132 
3,132  $

44,333 
60,627 
104,960 

$

$

$

$

Accounts receivable are considered to be past due if unpaid 30 days after billing and notes receivable are considered past due if unpaid 90 days after

the due date. If it is determined the likelihood of collecting substantially all of the note and accrued interest is not probable the notes are put on non-accrual
status. The Company's investment in notes receivable on non-accrual status at December 26, 2020 and December 28, 2019 was $6.8 million and $8.5
million, respectively. Payments received on notes in non-accrual status are applied to the principal note balance until the note is current and then to interest
income. Non-accrual notes that are paid current are moved back into accrual status during the next annual review.

66

 
 
FRANCHISE GROUP, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements

(5) Property, Equipment, and Software, Net

Property, equipment, and software at December 26, 2020, and December 28, 2019 was as follows:

(In thousands)
Land and land improvements
Buildings and building improvements
Leasehold improvements
Furniture, fixtures, and equipment
Software
Construction in progress
Finance lease asset

Property, equipment, and software, gross

Less accumulated depreciation and amortization

Property, equipment, and software, net

12/26/2020

12/28/2019

590  $

1,546 
67,627 
71,836 
55,774 
3,773 
2,045 
203,191 
59,685 
143,506  $

1,592 
7,972 
52,755 
59,254 
42,373 
1,842 
1,984 
167,772 
17,625 
150,147 

$

$

The software included above includes both internally developed software and purchased software. Included in software are $0.6 million, and $0.1

million of assets that had not been placed into service at December 26, 2020 and December 28, 2019, respectively. During the Transition Period, the
Company had an impairment charge of $20.2 million, related to internally developed software that is no longer in use. These amounts are included in
selling, general, and administrative expenses, in the accompanying consolidated statements of operations.

Total depreciation and amortization expense on property, equipment, and software was $48.9 million, $7.4 million, $8.4 million and $5.6 million for

the year ended December 26, 2020, the Transition Period, and the years ended April 30, 2019 and April 30, 2018, respectively.

(6) Goodwill and Intangible Assets

Changes in the carrying amount of goodwill for the year ended December 26, 2020 and December 28, 2019 were as follows:

(In thousands)
Balance at beginning of year

Acquisitions of assets from franchisees and third parties
Buddy's Acquisition
Buddy's Partners Acquisition
A-Team Leasing Acquisition
Sears Outlet Acquisition
Vitamin Shoppe Acquisition
American Freight Acquisition
Disposals and foreign currency changes, net
Impairments
Purchase price reallocation

Balance at end of year

12/26/2020

12/28/2019

134,301  $
1,758 
— 
— 
— 
— 
— 
334,543 
(13,957)
(273)
605 
456,977  $

6,566 
3,658 
75,038 
7,217 
6,287 
31,028 
4,951 
— 
(444)
— 
— 
134,301 

$

$

The Company performed its annual impairment review of goodwill and recorded impairment expense of $0.3 million, $0.4 million and $0.1 million

for the years ended December 26, 2020, April 30, 2019 and April 30, 2018, respectively. The Company did not record impairment expense for the
Transition Period.

67

FRANCHISE GROUP, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements

The impairment recorded above was determined using the fair value of the underlying franchise, and where appropriate a discounted cash flow model,

and is included in selling, general, and administrative expenses, in the accompanying consolidated statements of operations.

Components of intangible assets as of December 26, 2020 and December 28, 2019, were as follows:

(In thousands)
Tradenames (1)
Customer contracts
Franchise agreements and non-compete agreements
Customer Lists
Reacquired rights
AD rights

Total intangible assets

Weighted-average
amortization period

Gross carrying
amount

Accumulated
amortization

Net carrying
amount

12/26/2020

3 years $
6 years
10 years
4 years
3 years
9 years

$

93,702  $
8,780 
10,581 
3,908 
2,549 
39,972 
159,492  $

(111) $

(2,159)
(1,569)
(2,552)
(983)
(17,423)
(24,797) $

93,591 
6,621 
9,012 
1,356 
1,566 
22,549 
134,695 

(1) $70.2 million, $11.1 million and $12.0 million of tradenames were acquired in the American Freight Acquisition, Buddy's Acquisition, and Vitamin
Shoppe Acquisition, respectively. These tradenames have an indefinite life and they are tested for impairment on an annual basis.

(In thousands)
Tradenames (1)
Customer contracts
Franchise agreements and non-compete agreements
Customer Lists
Reacquired rights
AD rights

Total intangible assets

Weighted-average
amortization period

Gross carrying
amount

Accumulated
amortization

Net carrying
amount

12/28/2019

3 years $
6 years
10 years
4 years
5 years
9 years

$

23,534  $
12,736 
10,609 
4,338 
11,577 
37,263 
100,057  $

(72) $
(886)
(486)
(2,559)
(2,053)
(16,411)
(22,467) $

23,462 
11,850 
10,123 
1,779 
9,524 
20,852 
77,590 

(1) $11.1 million and $12.0 million of tradenames were acquired in the Buddy's and Vitamin Shoppe Acquisitions, respectively. These tradenames have an
indefinite life and they are tested for impairment on an annual basis.

For the year ended December 26, 2020, and the Transition Period, the Company recorded intangible assets of $80.5 million and $63.4 million,

respectively.

The Company reviews amortizable intangible assets for impairment whenever events or changes in circumstances indicate that the carrying value of
an asset may not be recoverable. During the year ended December 26, 2020, the Transition Period, and years ended April 30, 2019 and April 30, 2018, an
impairment analysis was performed for amortizable intangible assets. Write-downs of assets acquired from franchisees relate to Company-owned offices
that were subsequently closed and impairment of the fair value of existing assets of Company-owned offices. As a result, the carrying values of assets
acquired from franchisees were reduced by $0.3 million, $0.4 million and $0.1 million for the years ended December 26, 2020, April 30, 2019 and April
30, 2018, respectively. The Company did not record impairment expense related to the amortizable intangible assets during the Transition Period. These
amounts were included in selling, general, and administrative expenses, in the accompanying consolidated statements of operations. The Company
estimated the fair value of assets associated with Company-owned offices based on various models.

68

 
FRANCHISE GROUP, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements

For the year ended December 26, 2020, the Transition Period, and years ended April 30, 2019 and April 30, 2018, amortization expense was $13.4

million, $4.8 million, $5.2 million, and $5.7 million, respectively. Annual amortization expense for the next five years is estimated to be as follows:

(In thousands)

2021
2022
2023
2024
2025

  Thereafter

Total estimated amortization expense

(7) Revenue

$

$

As of 12/26/2020:

10,340 
7,828 
6,665 
5,540 
3,731 
7,291 
41,395 

The Company adopted ASC 606 "Revenues from Contract with Customers" in the fiscal year ended April 30, 2019. The Company adopted the
standard using the modified retrospective method, whereby the cumulative effect of initially adopting the standard was recognized as an adjustment to the
opening balance of retained earnings on May 1, 2018 in the amount of $3.8 million, net of tax, with corresponding increases to deferred revenue and notes
receivable. Therefore, the results of operations from the comparative period have not been adjusted and continue to be reported under the previous revenue
recognition guidance.

For details regarding the principal activities from which the Company generates its revenue, see "Note 1 - Organization and Significant Accounting

Policies" in this Annual Report. For more detailed information regarding reportable segments, see "Note 16 - Segments."

The following represents the disaggregated revenue by reportable segments for the year ended December 26, 2020, the Transition Period, the period

May 1, 2018 through December 29, 2018, and years ended April 30 2019, and April 30, 2018:

(In thousands)
Retail sales

Total product revenue

Franchise fees
Area developer fees
Royalties and advertising fees
Financial products
Interest income
Assisted tax preparation fees, net of discounts
Electronic filing fees
Agreement, club and damage waiver fees
Warranty revenue
Other revenues

Total service and other revenue

Rental revenue, net
Total rental revenue

Total revenue

Vitamin Shoppe

American Freight

Fiscal Year Ended 12/26/2020
Liberty Tax

Buddy's

Consolidated

857,955  $
857,955 
— 
— 
— 
15,977 
1,287 
— 
— 
— 
16,799 
4,413 
38,476 
— 
— 
896,431  $

—  $
— 
1,055 
3,206 
56,753 
31,824 
3,624 
18,852 
2,666 
— 
— 
4,797 
122,777 
— 
— 
122,777  $

5,743  $
5,743 
99 
— 
9,993 
— 
— 
— 
— 
12,668 
— 
4,562 
27,322 
64,267 
64,267 
97,332  $

1,899,662 
1,899,662 
1,154 
3,206 
66,746 
47,801 
4,911 
18,852 
2,666 
12,668 
16,799 
13,772 
188,575 
64,267 
64,267 
2,152,504 

$

$

1,035,964  $
1,035,964 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 

1,035,964  $

69

FRANCHISE GROUP, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements

(In thousands)
Retail sales

Total product revenue

Franchise fees
Area developer fees
Royalties and advertising fees
Financial products
Interest income
Assisted tax preparation fees, net of
discounts
Electronic filing fees
Agreement, club and damage waiver fees
Other revenues

Total service and other revenue

Rental revenue, net
Total rental revenue

Total revenue

$

$

(In thousands)

Franchise fees
Area developer fees
Royalties and advertising fees
Financial products
Interest income
Assisted tax preparation fees, net of discounts
Electronic filing fees
Other revenues

Total service and other revenue

Vitamin Shoppe

Transition Period From 5/1/2019 - 12/28/2019
Liberty Tax

Buddy's

American Freight

Period From
5/1/2018 -
12/29/2018
Liberty Tax

Consolidated

30,574  $
30,574 
— 
— 
— 
— 
— 

— 
— 
— 
— 
— 
— 
— 
30,574  $

64,067  $
64,067 
— 
— 
— 
— 
267 

— 
— 
— 
3,896 
4,163 
— 
— 
68,230  $

—  $
— 
922 
2,447 
3,211 
676 
3,950 

1,144 
119 
— 
2,515 
14,984 
— 
— 
14,984  $

1,498  $
1,498 
160 
— 
4,042 
— 
— 

— 
— 
4,937 
1,449 
10,588 
23,636 
23,636 
35,722  $

96,139  $
96,139 
1,082 
2,447 
7,253 
676 
4,217 

1,144 
119 
4,937 
7,860 
29,735 
23,636 
23,636 
149,510  $

4/30/2019

4/30/2018

Liberty Tax

$

$

2,766  $
3,146 
63,716 
33,478 
8,189 
14,611 
2,675 
3,965 
132,546  $

70

— 
— 
1,508 
2,175 
3,203 
1,209 
4,462 

3,079 
(232)
— 
1,243 
16,647 
— 
— 
16,647 

1,793 
2,751 
68,559 
47,225 
9,895 
26,645 
10,772 
7,232 
174,872 

FRANCHISE GROUP, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements

Contract Balances

The following table provides information about receivables and contract liabilities (deferred revenue) from contracts with customers as of December

26, 2020 and December 28, 2019:

(In thousands)
Accounts receivable
Notes receivable
Deferred revenue

$

12/26/2020

12/28/2019

58,494  $
44,887 
36,511 

44,333 
57,495 
10,519 

Significant changes in deferred revenue as of December 26, 2020 and December 28, 2019 are as follows:

(In thousands)
Deferred revenue at beginning of period
Revenue recognized during the period
Deferred revenue from acquisitions and purchase price adjustments
New deferred revenue during period

Deferred revenue at end of period

Anticipated Future Recognition of Deferred Revenue

12/26/2020

12/28/2019

$

$

10,519  $
(7,341)
12,515 
20,818 
36,511  $

8,654 
(3,308)
5,173 
— 
10,519 

The following table reflects when deferred revenue is expected to be recognized in the future related to performance obligations that are unsatisfied at

the end of the period:

(In thousands)
2021
2022
2023
2024
2025
Thereafter

Total

(8) Leases

Estimate for Fiscal Year

32,776 
1,451 
1,048 
420 
263 
553 
36,511 

$

$

The Company's lease portfolio primarily consists of leases for its retail store locations and office space. The Company also leases certain office

equipment and vehicles under finance leases. The Company subleases some of its real estate and equipment leases. The Company determines if an
arrangement is a lease at inception by evaluating whether the arrangement conveys the right to use an identified asset and whether the Company obtains
substantially all of the economic benefits from and has the ability to direct the use of the asset. Leases with an initial term of 12 months or less are not
recorded on the condensed consolidated balance sheets; the Company recognizes expense for these leases on a straight-line basis over the lease term. For
leases with an initial term in excess of 12 months, lease right-of-use assets and lease liabilities are recognized based on the present value of the future lease
payments over the committed lease term at the lease commencement date. The Company’s leases do not provide an implicit rate, the Company uses its
incremental borrowing rate and the information available at the lease commencement date in determining the present value of future lease payments. Most
leases include one or more options to renew and the exercise of renewal options is at the Company’s sole discretion. The Company does not include
renewal options in its determination of the lease term unless the renewals are deemed to be reasonably certain at lease commencement. Operating lease
expense for lease payments is recognized on a straight-line basis over the lease term. Lease right-of-use assets are periodically reviewed for impairment
losses. The Company uses the long-lived assets impairment guidance in ASC Subtopic 360-10, “Property, Plant, and Equipment - Overall,” to determine
whether a right-of-use asset is impaired, and if so, the amount of the impairment loss to recognize.

71

FRANCHISE GROUP, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements

The Company has lease agreements with lease and non-lease components, which the Company elects to combine as one lease component for all
classes of underlying assets. Non-lease components include variable costs based on actual costs incurred by the lessor related to the payment of real estate
taxes, common area maintenance, and insurance. These variable payments are expensed as incurred as variable lease costs.

The finance lease right of use assets and lease liabilities are included in PP&E, current installments of long-term debt, and long-term debt,

respectively. These leases are immaterial to the financial statements.

The lease costs for leases that were recognized in the accompanying consolidated statement of operations for the year ended December 26, 2020 and

the Transition Period were as follows:

(In thousands)
Operating lease costs

Short-term operating lease costs
Variable operating lease costs
Sublease income

Total operating lease costs

As of December 26, 2020, maturities of lease liabilities were as follows:

12/26/2020

Transition Period

$

$

100,342  $
2,554 
14,963 
(2,653)
115,206  $

16,587 
4,789 
2,933 
(2,163)
22,146 

(In thousands)

2021
2022
2023
2024
2025
Thereafter

Total undiscounted lease payments

Less interest

Present value of lease liabilities

Operating leases

182,270 
156,803 
125,315 
90,329 
56,185 
85,258 
696,160 
157,456 
538,704 

$

$

Information regarding the weighted-average remaining lease term and the weighted-average discount rate for leases as of December 26, 2020,
included a weighted-average remaining lease term of 4.5 years for operating leases and a weighted-average discount rate of 11.04% for operating leases,
respectively.

The following represents other information pertaining to the Company's lease arrangements for the year ended December 26, 2020:

(In thousands)
Non-cash information on lease liabilities arising from right-of-use assets (1)
Cash paid for amounts included in the measurement of lease liabilities:

Operating cash flows from operating leases

$

$

12/26/2020

163,206 

93,325 

(1) The majority of the lease liabilities arising from right-of-use assets were a result of the American Freight Acquisition, see further discussion in "Note 2 -
Acquisitions".

72

FRANCHISE GROUP, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements

(9) Long-Term Obligations

Long-term obligations as of December 26, 2020 and December 28, 2019 were as follows:

(In thousands)
Revolving credit facilities
Term loan, net of debt issuance costs
Convertible senior notes
Amounts due to former ADs, franchisees and third parties
Mortgages
Finance lease liability

Total long-term obligations

Less current installments

Total long-term obligations, excluding current installments

Franchise Group New Holdco Credit Agreement and Term Loan

12/26/2020

12/28/2019

$

$

78,310  $
491,836 
— 
1,269 
1,691 
937 
574,043 
105,388 
468,655  $

129,260 
268,660 
60,439 
1,661 
1,825 
1,775 
463,620 
218,384 
245,236 

On February 14, 2020, the Company, through an indirect subsidiary, executed a term loan agreement with GACP Finance Co., LLC for an amount of
$575.0 million (the “FGNH Credit Agreement”), which consists of a $375.0 million first out tranche (the “FGNH Tranche A-1 Term Loan”) and a $200.0
million last out tranche (the “FGNH Tranche A-2 Term Loan”). The term loan will mature on February 14, 2025, unless the maturity is accelerated subject
to the terms set forth in the term loan agreement.

The FGNH Credit Agreement will, at the option of the Company, bear interest at either (i) a rate per annum based on LIBOR for an interest period of

one, two, three or six months, plus an interest rate margin of 8.0% for the FGNH Tranche A-1 Term Loan and 12.5% for the FGNH Tranche A-2 Term
Loan with a 1.50% LIBOR floor, or (ii) an alternate base rate determined as provided in the FGNH Credit Agreement, plus an interest rate margin of 7.0%
for the FGNH Tranche A-1 Term Loan and 11.5% for the FGNH Tranche A-2 Term Loan with a 2.50% alternate base rate floor. Interest is payable in
arrears at the end of each fiscal quarter. The Company is required to repay the FGNH Credit Agreement in equal fiscal quarterly installments of $6.25
million on the last day of each fiscal quarter, commencing with the fiscal quarter ending June 27, 2020. Further, the Company is required to prepay the
FGNH Credit Agreement with 50% of consolidated excess cash flow on a quarterly basis with the net cash proceeds of certain other customary events. All
repayments or prepayments (whether voluntary or mandatory) of the FGNH Credit Agreement, other than the fixed quarterly installments and excess cash
flow prepayments are subject to early repayment fees.

The FGNH Credit Agreement includes customary affirmative, negative, and financial covenants binding on the Company and its subsidiaries,

including delivery of financial statements and other reports. The negative covenants limit the ability of the Company and its subsidiaries, among other
things, to incur debt, incur liens, make investments, sell assets, pay dividends on its capital stock and enter into transactions with affiliates. The financial
covenants set forth in the FGNH Credit Agreement include a maximum total leverage ratio (net of certain cash) and a minimum fixed charge coverage
ratio, to be tested at the end of each fiscal quarter, in each case with respect to certain subsidiaries of the Company. In addition, the FGNH Credit
Agreement includes customary events of default, the occurrence of which may require that the Company pay an additional 2.0% interest.

In addition to financing the American Freight Acquisition and its related acquisition costs, a portion of the proceeds from the FGNH Credit

Agreement and the FGNH ABL Term Loan (as defined below) were used to repay the Buddy’s and Sears Outlet’s term loan for an outstanding amount of
$101.6 million and $106.7 million including accrued interest, respectively. The early repayment of the term loans resulted in additional interest expense of
$4.6 million for the write-off of deferred financing costs and $4.0 million for a prepayment penalty. The prepayment penalty is recorded in the Other
income (expense) line of the consolidated statements of operations for the year ended December 26, 2020.

On May 1, 2020, the Company entered into an amendment to the FGNH Credit Agreement to provide for the joinder of Franchise Group Intermediate

L 1, LLC, an indirect subsidiary of the Company, and each of its direct and indirect subsidiaries (collectively, the “Liberty Tax Entities”), to the FGNH
Term Loan Credit Agreement and the FGNH ABL Credit Agreement, respectively, as borrowers thereunder, and in connection therewith, certain related
security documents provided for the Liberty

73

 
FRANCHISE GROUP, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements

Tax Entities to grant or continue to grant liens on substantially all of their assets to secure the obligations under the FGNH Term Loan Credit Agreement
and the FGNH ABL Credit Agreement. Further, the amendment modified the FGNH Term Loan Credit Agreement and the FGNH ABL Credit Agreement,
respectively, to, among other things, (i) permit certain ordinary course and otherwise anticipated activities of the Liberty Tax Entities and (ii) make certain
technical modifications related to the COVID-19 pandemic and other events.

Franchise Group New Holdco New ABL Credit Agreement and New ABL Term Loan

On September 23, 2020, the Company, through direct and indirect subsidiaries, entered into an ABL Credit Agreement (the “New ABL Credit
Agreement”) with various lenders which provides for a senior secured revolving loan facility (the “New ABL Revolver”) with commitments available to
the Company of the lesser of (i) $125.0 million and (ii) a borrowing base based on the eligible credit card receivables, accounts, inventory and revenue due
under certain rental agreements, less certain reserves. The New ABL Credit Agreement also includes a $15.0 million swingline subfacility and a $15.0
million letter of credit subfacility. The Company borrowed approximately $32.7 million on September 23, 2020, the proceeds of which were used to prepay
certain existing indebtedness under the existing FGNH ABL Credit Agreement (as defined below), to pay fees and expenses in connection with the New
ABL Credit Agreement, and for general corporate purposes.

The New ABL Revolver will mature on the earlier of September 23, 2025 and the maturity date under the FGNH Credit Agreement (i.e., February 14,

2025), unless the maturity is accelerated subject to the terms set forth in the New ABL Credit Agreement. Borrowings under the New ABL Revolver will
bear interest at either (i) a rate per annum based on LIBOR for an interest period of one, two, three or six months (or, if all applicable twelve months), plus
an interest rate margin that ranges from 3.50% to 3.75%, depending on the total leverage ratio of the Company, with a 1.00% LIBOR floor (a “New ABL
LIBOR Loan”), or (ii) an alternate base rate determined as provided in the New ABL Credit Agreement, plus an interest rate margin that ranges from
2.50% to 2.75%, depending on the total leverage ratio of the Company, with an effective 2.00% alternate base rate floor (a “New ABL ABR Loan”).
Interest on New ABL LIBOR Loans is payable in arrears at the end of each applicable interest period (and, with respect to any six- or twelve-month
interest period, at three month intervals after the first day of such interest period), and interest on New ABL ABR Loans is payable in arrears on the first
day of each month.

If the sum of the outstanding principal amount of the outstanding loans (including swingline loans) under the New ABL Revolver and the outstanding

amount of letter of credit obligations thereunder exceeds the borrowing base, the Company is required to prepay the loans under the New ABL Revolver
(including swingline loans) or cash collateralize letters of credit thereunder in the amount of any such excess. The Company is also required to prepay the
loans under the New ABL Revolver, subject to the agreements between the New ABL Credit Agreement lenders and the FGNH Credit Agreement lenders,
with the net cash proceeds of certain other customary events (subject to certain customary reinvestment rights). The Company may make voluntary
prepayments of the loans under the New ABL Revolver from time to time. Amounts repaid may be re-borrowed, subject to compliance with the borrowing
base and the other conditions set forth in the New ABL Credit Agreement. The Company may be required to pay LIBOR breakage and redeployment costs
in certain limited circumstances. The New ABL Credit Agreement also includes a covenant that availability must not be less than the greater of $12.5
million and 12.5% of the lesser of $125.0 million and the borrowing base. In addition, the New ABL Credit Agreement includes customary events of
default, the occurrence of which may require that the Company pay an additional 2.0% interest on the outstanding loans under the New ABL Revolver.  

Franchise Group New Holdco ABL Credit Agreement and ABL Term Loan

On February 14, 2020, the Company, through direct and indirect subsidiaries, entered into an ABL credit agreement (the "FGNH ABL Credit
Agreement") with various lenders which provided the Company with a $100.0 million senior secured asset based term loan (the “FGNH ABL Term
Loan”). On February 14, 2020, the Company borrowed $100.0 million on the FGNH ABL Term Loan to finance the acquisition of American Freight. On
September 23, 2020, the Company repaid in full all amounts that were outstanding under the FGNH ABL Term Loan and terminated the FGNH ABL
Credit Agreement.

B. Riley ABL Commitment

On May 1, 2020, in connection with the American Freight Acquisition and the ABL Credit Agreement, the Company entered into an Amended and

Restated ABL Commitment Letter with B. Riley Financial, Inc. ("B. Riley") pursuant to which B. Riley agreed to provide, subject to the terms and
conditions set forth therein, a backstop commitment for a $100.0 million asset-based lending facility. The ABL Commitment Letter was terminated on
September 25, 2020.

74

 
FRANCHISE GROUP, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements

Vitamin Shoppe Term Loan

On December 16, 2019 as part of the Vitamin Shoppe Acquisition, the Company, through direct and indirect subsidiaries, entered into a Loan and

Security Agreement (the “Vitamin Shoppe Term Loan Agreement”) that provides for a $70.0 million senior secured term loan (the "Vitamin Shoppe Term
Loan") which matures on December 16, 2022. On May 22, 2020, the Company purchased $5.3 million of the Vitamin Shoppe Term Loan from one of the
participating lenders, which effectively retired that portion of the term loan. On August 13, 2020, the Company repaid in full the remaining balance
outstanding under the Vitamin Shoppe Term Loan and terminated the Vitamin Shoppe Term Loan Agreement on August 25, 2020.

Vitamin Shoppe ABL Revolver

On December 16, 2019, the Company, through direct and indirect subsidiaries, entered into a Second Amended and Restated Loan and Security

Agreement (the “ Vitamin Shoppe ABL Agreement”) providing for a senior secured revolving loan facility (the “Vitamin Shoppe ABL Revolver”) with
commitments available to the Company of the lesser of (i) $100.0 million and (ii) a specified borrowing base based on our eligible credit card receivables,
accounts receivable and inventory, less certain reserves, and as to each of clauses (i) and (ii), less a $10.0 million availability block. The Vitamin Shoppe
ABL Revolver will mature on December 16, 2022, unless the maturity is accelerated subject to the terms set forth in the Vitamin Shoppe ABL Agreement.
The Company borrowed $70.0 million on December 16, 2019, the proceeds of which were used to consummate the Vitamin Shoppe Acquisition. The ABL
Agreement amended and restated the existing Amended and Restated Loan and Security Agreement (the “Existing Vitamin Shoppe ABL Agreement”),
dated as of January 20, 2011. The Vitamin Shoppe ABL Revolver also provides for letters of credit. As of December 26, 2020, $8.4 million in committed
letters of credit under the facility.

The Company's obligations under the ABL Agreement are secured by substantially all of the assets of the Vitamin Shoppe segment. The Intercreditor

Agreement sets forth the relative priorities of the security interests granted with respect to the Vitamin Shoppe ABL Revolver and those granted with
respect to the Vitamin Shoppe Term Loan. The security interest granted to the Vitamin Shoppe ABL Revolver lenders is senior to that granted to the
Vitamin Shoppe Term Loan lenders with respect to, among other assets, accounts receivable, inventory and deposit accounts.

Borrowings under the Vitamin Shoppe ABL Revolver will, at the Company's option, bear interest at either (i) a rate per annum based on LIBOR for

an interest period of one, two, three or six months, plus an interest rate margin that ranges from 1.25% to 1.75%, depending on excess availability (a
“LIBOR Loan”), with a 0.0% LIBOR floor, or (ii) an alternate base rate determined as provided in the Vitamin Shoppe ABL Agreement, plus an interest
rate margin that ranges from 0.25% to 0.75%, depending on excess availability (an “ABR Loan”), with a 1.0% alternate base rate floor. Interest on LIBOR
Loans is payable in arrears at the end of each applicable interest period (and, with respect to a six-month interest period, three months after commencement
of the interest period), and interest on ABR Loans is payable in arrears on the first business day of each calendar quarter.

Subject to the Intercreditor Agreement, the Company is required to repay borrowings under the Vitamin Shoppe ABL Revolver with the net cash
proceeds of certain customary events (subject to certain customary reinvestment rights). Further, if the outstanding principal amount of the borrowings
under the Vitamin Shoppe ABL Revolver at any time exceeds the lesser of $100.0 million and the borrowing base, less, in each case, a $10.0 million
availability block, the Company must prepay any such excess.

The Vitamin Shoppe ABL Agreement includes customary affirmative and negative covenants binding on the Company and its subsidiaries, including

the delivery of financial statements, borrowing base certificates and other reports. The negative covenants limit the ability of the Company and its
subsidiaries, among other things, to incur debt, incur liens, make investments, sell assets, pay dividends on its capital stock and enter into transactions with
affiliates. In addition, the Vitamin Shoppe ABL Agreement includes customary events of default, the occurrence of which may require the Company to pay
an additional 2.0% interest on the borrowings under the Vitamin Shoppe ABL Revolver.

Vitamin Shoppe Convertible Senior Notes

On December 16, 2019, as part of the Vitamin Shoppe Acquisition, the Company assumed $60.4 million in aggregate principal amount of 2.25%

Convertible Senior Notes ("Convertible Notes"). The Convertible Notes had a maturity date of December 1, 2020.

75

FRANCHISE GROUP, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements

Prior to July 1, 2020, the Convertible Notes would have been convertible only under certain circumstances. The Convertible Notes are convertible at
an initial conversion rate of 25.1625 shares of the Company's common stock per $1,000 principal amount of the Convertible Notes. The conversion rate is
subject to adjustment in some events but will not be adjusted for any accrued and unpaid interest. In addition, following certain corporate events that occur
prior to the maturity date, the Company is required to increase, in certain circumstances, the conversion rate for a holder who elects to convert its
Convertible Notes in connection with such a corporate event including customary conversion rate adjustments in connection with a "make-whole
fundamental change" as defined. Upon conversion, the Company may satisfy its conversion obligation by paying or delivering, as applicable, cash, shares
of its common stock or a combination of cash and shares of its common stock, at its election. On February 7, 2020, the Company completed the repurchase
of the Convertible Notes for a purchase price of $60.6 million, which includes accrued interest.

Sears Outlet Credit Agreement

On October 23, 2019 as part of the Sears Outlet Acquisition, the Company, through indirect subsidiaries, entered into a credit agreement (the “Sears
Outlet Credit Agreement”) that provides for a $105.0 million first priority senior secured term loan, net of financing costs of $2.8 million, which matures
on October 23, 2023. The Company was in compliance with all covenants of the Sears Outlet Credit Agreement as of December 28, 2019. On February 14,
2020 the Company repaid in full all amounts that were outstanding under the Sears Outlet Credit Agreement and terminated the Sears Outlet Credit
Agreement.

Buddy's Credit Agreement

On July 10, 2019 as part of the Buddy's Acquisition, the Company, through an indirect subsidiary, entered into a Credit Agreement (the "Buddy's
Credit Agreement") that provides for an $82.0 million first priority senior secured term loan which matures on July 10, 2024. On August 23, 2019, as part
of the 41 stores acquisition from A-Team, the Buddy's Credit Agreement was amended. The amendment provides for a $23.0 million first priority senior
secured loan (the “Buddy’s Additional Term Loan”), net of financing costs of $0.4 million. On September 30, 2019, the Buddy's Credit Agreement was
further amended to update the agreed consolidated EBITDA figures for September 30, 2018, December 31, 2018, March 31, 2019 and June 30, 2019 and to
clarify the circumstances under which acquisitions may be given pro forma effect in the calculation of consolidated EBITDA. The Company was in
compliance with all covenants of the Buddy’s Credit Agreement as of December 28, 2019. On February 14, 2020, the Company repaid in full all amounts
that were outstanding under the Buddy's Credit Agreement and Buddy's Additional Term Loan and terminated the Buddy's Credit Agreement and Buddy's
Additional Term Loan Agreement.

Liberty Tax Credit Agreement

On May 16, 2019, the Company entered into the Liberty Tax Credit Agreement that provides for a $135.0 million senior revolving credit facility (the

"Revolving Credit Facility"), with a $10.0 million sub-facility for the issuance of letters of credit, and a $20.0 million swingline loan sub-facility. On
October 2, 2019, the Company amended the Liberty Tax Credit Agreement to extend the maturity date to October 2, 2022, from the original maturity date
of May 31, 2020, and decrease the aggregate amount of commitments from $135.0 million to $125.0 million as of October 2, 2019. The Liberty Tax Credit
Agreement included customary affirmative, negative, and financial covenants, including the delivery of financial statements and other reports and
maintenance of existence. The Company was in compliance with all covenants of the Liberty Tax Credit Agreement as of December 28, 2019. On February
14, 2020, the Company amended certain provisions of the Liberty Tax Credit Agreement to provide for the gradual reduction of the commitments under the
Liberty Tax Credit Agreement and terminated the facility on April 30, 2020.

Vintage Subordinated Note

On May 16, 2019, the Company also entered into a Subordinated Note (the “Subordinated Note”) payable to Vintage Capital Management LLC

(“Vintage”). The aggregate principal amount of all loans to be made by Vintage under the Subordinated Note was limited to $10.0 million. Any
indebtedness owed to Vintage under the Subordinated Note was subordinate to and subject in right and time of payment to the Revolving Credit Facility.
The Company did not make any borrowings under the Subordinated Note. The Subordinated Note was terminated effective with the October 2, 2019
amendment of the Liberty Tax Credit Agreement.

76

FRANCHISE GROUP, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements

Compliance with Debt Covenants

The Company's revolving credit and long-term debt agreements impose restrictive covenants on it, including requirements to meet certain ratios. As

of December 26, 2020, the Company was in compliance with all covenants under these agreements and, based on a continuation of current operating
results, the Company expects to continue to be in compliance for the next 12 months.

Other Indebtedness

In December 2016, the Company obtained a mortgage payable to a bank in monthly installments of principal payments plus interest at the one-month
LIBOR plus 1.85% through December 2026 with a balloon payment of $0.8 million due at maturity. The mortgage is collateralized by land and buildings.

Aggregate maturities of long-term debt at December 26, 2020 were as follows:

Fiscal Year
2021
2022
2023
2024
2025
Thereafter

Total long-term obligations

(10) Stockholders' Equity

Stockholders' Equity Activity

(In thousands)

105,388 
25,380 
25,174 
25,161 
391,995 
945 
574,043 

$

$

On September 15, 2020, the Company entered into an Underwriting Agreement with B. Riley Securities, Inc. (formerly known as B. Riley FBR) (“B.

Riley Securities”), as representative of the underwriters named therein (the “Preferred Stock Underwriters”), to issue and sell an aggregate of 1,200,000
shares of the Company’s 7.50% Series A Cumulative Perpetual Preferred Stock, par value $0.01 per share and liquidation preference of $25.00 per share
(the “Series A Preferred Stock”), in a public offering at a price to the public of $25.00 per share. The Company also granted the Preferred Stock
Underwriters the Option to purchase up to 180,000 additional shares of Series A Preferred Stock for a period of 30 days following September 15, 2020.
The offering closed on September 18, 2020, and the net proceeds to the Company from the offering were approximately $28.8 million, after deducting the
underwriting discount, a structuring fee and other estimated offering expenses of approximately $1.2 million.

On October 15, 2020, the Preferred Stock Underwriters provided notice to purchase an additional 50,000 shares of the Series A Preferred Stock on the

terms and subject to the conditions set forth in the Preferred Stock Underwriting Agreement. The Company received proceeds of approximately $1.2
million, net of expenses of less than $0.1 million.

On June 25, 2020, the Company entered into an Underwriting Agreement (the "Common Stock Underwriting Agreement") with B. Riley FBR, Inc.

("B. Riley FBR") as representative of the underwriters named therein (the “Common Stock Underwriters”) to issue and sell an aggregate of 4,200,000
shares of the Company's common stock in a public offering at a price of $23.25 per share. In addition, the Company granted the Common Stock
Underwriters an option to purchase up to an additional 630,000 shares of the Company's common stock for a period of 30 days from June 25, 2020. The
offering closed on June 30, 2020 and the net proceeds to the Company from the offering were approximately $92.2 million, after deducting underwriting
discounts and estimated offering expenses of approximately $5.4 million. On July 25, 2020, the Company and B. Riley FBR entered into an Amendment
No. 1 to the Common Stock Underwriting Agreement to extend the period during which the Company granted the Common Stock Underwriters the option
to 35 days from June 25, 2020, or July 30, 2020. On July 30, 2020, the Common Stock Underwriters provided notice to purchase the additional 630,000
shares of the Company's common stock. On August 3, 2020, the Company received proceeds of approximately $13.8 million, net of underwriting discounts
of approximately $0.8 million.

77

FRANCHISE GROUP, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements

On February 14, 2020, the Company issued 1,250,000 shares of the Company's common stock with a value of $31.0 million, which was recorded as

deferred financing costs, to Kayne FRG Holdings L.P. for services provided in the financing of the American Freight Acquisition.

On February 7, 2020, investors purchased approximately 3,877,965 shares of the Company's common stock for $65.9 million. The equity financing

was done through purchases of shares of common stock of the Company at $12.00 per share under the ECL (as defined below), and $23.00 per share in
connection with a separate private placement of shares of common stock (collectively, the "Equity Financing") pursuant to certain subscription agreements
entered into by each investor with the Company. Pursuant to the ECL, Tributum, L.P. assigned certain of its obligations thereunder to provide a portion of
such Equity Financing to certain of the investors. The proceeds of the of Equity Financing were used by the Company to fund the repurchase or redemption
of the Company's outstanding 2.25% Convertible Notes (the "Convertible Notes"), to make interest payments on the Convertible Notes that are not
repurchased or redeemed until their maturity and to also fund general, working capital and cash needs of the Company.

On January 3, 2020, the Company entered into a Subscription Agreement with an affiliate of Vintage Capital Management, LLC ("Vintage"), pursuant
to which the affiliate of Vintage purchased from the Company 2,354,000 shares of common stock of the Company, par value $0.01 per share, at a purchase
price of $12.00 per share for an aggregate purchase price of $28.2 million in cash. The common stock was purchased pursuant to an amendment to an
equity commitment letter, dated August 7, 2019, between the Company and Tributum, L.P. (as amended, the "ECL"), pursuant to which Vintage agreed to
provide $70.0 million of equity financing for the Vitamin Shoppe Acquisition.

During the first quarter of 2020, the Company also corrected an immaterial misclassification between retained earnings and non-controlling interest

related to distributions declared to the non-controlling interest in the prior year.

Accumulated Other Comprehensive Loss

The components of accumulated other comprehensive loss at December 26, 2020 and December 28, 2019, are as follows:

(In thousands)
Foreign currency adjustment
Interest rate swap agreements, net of tax

Total accumulated other comprehensive loss

Non-controlling interest

12/26/2020

12/28/2019

$

$

(1,254) $
(145)
(1,399) $

(1,496)
(42)
(1,538)

The Company is the sole managing member of New Holdco and, as a result, consolidates the financial results of New Holdco. The Company reports a

non-controlling interest representing the economic interest in New Holdco held by the Buddy’s Members. The New Holdco LLC Agreement provides that
the Buddy’s Members may, from time to time, require the Company to redeem all or a portion of their New Holdco units for newly-issued shares of
common stock on a basis of one New Holdco unit and one-fifth of a share of Preferred Stock of the Company for one share of common stock of the
Company. In connection with any redemption or exchange, the Company will receive a corresponding number of New Holdco units, increasing its total
ownership interest in New Holdco. Changes in the Company's ownership interest in New Holdco while it retains their controlling interest in New Holdco
will be accounted for as equity transactions. As such, future redemptions or direct exchanges of New Holdco units by the Buddy’s Members will result in a
change in ownership and reduce the amount recorded as non-controlling interest and increase additional paid-in capital. As of December 28, 2019, the
Company had an ownership interest of 65.6% in New Holdco and reported a non-controlling interest equal to 34.4%. On March 26, 2020, the Company
redeemed 3,937,726 New Holdco units and 787,545 shares of preferred stock for common stock. On April 1, 2020, the Company redeemed the remaining
5,495,606 New Holdco units and 1,099,121 shares of preferred stock for common stock and the Company became the sole owner of New Holdco.

The exchange of New Holdco units for common stock resulted in an increase in the tax basis of the net assets of New Holdco and a liability to be

recognized pursuant to the Tax Receivable Agreement ("TRA"). The difference of $10.0 million in the adjustment of the deferred tax balances and the tax
receivable agreement liability was recorded as an adjustment to additional paid-in-capital. Refer to "Note 13 - Income Taxes" for further discussion of the
TRA.

78

FRANCHISE GROUP, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements

Preferred Stock

The Company has authorized the issuance of 20.0 million shares of preferred stock. Preferred stock outstanding for the periods ended December 26,

2020 and December 28, 2019 is as follows:

Preferred Stock

Voting Non-economic Preferred Stock, par value $0.01 per share
Series A Preferred Stock, par value $0.01 per share

Shares outstanding

Net Income (Loss) per Share

12/26/2020

12/28/2019

— 
1,250,000 
1,250,000 

1,886,667 
— 
1,886,667 

Prior to 2019, due to the Company having Class A and Class B common stock, net income (loss) was computed using the two-class method. Basic net

income (loss) per share was computed by allocating undistributed earnings to common stock and participating securities (exchangeable shares) and using
the weighted-average number of common stock outstanding during the period. Undistributed losses were not allocated to participating securities because
they do not meet the required criteria for such allocation. The rights, including liquidation and dividend rights, of the holders of Class A and Class B
common stock were identical, with the exception of the election of directors. As a result, the undistributed earnings were allocated based on the contractual
participation rights of the Class A and Class B common stock as if the earnings for the year had been distributed. Participating securities had dividend
rights that were identical to Class A and Class B common stock.

At December 28, 2019, the Company no longer had any outstanding Class B common stock or exchangeable shares. In addition, the Preferred Stock

of the Company does not share in any income or loss and therefore is not a participating security but is a potentially dilutive security upon exchange to
common stock.

Diluted net income (loss) per share is computed using the weighted-average number of common stock and, if dilutive, the potential common stock
outstanding during the period. Potential common stock consists of the incremental common stock issuable upon the exercise of stock options and vesting of
restricted stock units. The dilutive effect of outstanding stock options and restricted stock units is reflected in diluted earnings per share by application of
the treasury stock method. Additionally, the computation of the diluted net income (loss) per share of Class A common stock assumed the conversion of
Class B common stock, exchangeable shares, and Preferred Stock, if dilutive, while the diluted net loss per share of Class B common stock did not assume
conversion of those shares.

79

FRANCHISE GROUP, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements

The computation of basic and diluted net income per share for the year ended December 26, 2020, the Transition Period, and years ended April 30,

2019 and April 30, 2018 is as follows:

(In thousands, except for share and per share amounts)
Basic net income per share:

Numerator

Allocation of undistributed income attributable to Franchise Group
Less: Preferred dividend declared

Net income attributable to Franchise Group common stockholders

Denominator

Weighted-average common shares outstanding

Basic net income per share

Diluted net income per share:

Numerator

Allocation of undistributed earnings for basic computation

Denominator

Number of shares used in basic computation
Weighted-average effect of dilutive securities

Employee stock options and restricted stock units

Weighted-average dilutive shares outstanding

Diluted net income per share

(In thousands, except for share and per share amounts)
Basic and diluted net loss per share

Numerator

Allocation of undistributed loss attributable to Franchise Group

Net loss attributable to common stockholders

Denominator

Weighted-average common shares outstanding

Basic and diluted net loss per share

(In thousands, except for share and per share amounts)
Basic and diluted net loss per share:

Numerator

Allocation of undistributed loss

Net loss attributable to common stockholders

Denominator

Weighted-average common shares outstanding

Basic and diluted net loss per share

80

12/26/2020
Common stock

12/28/2019
Common stock

4/30/2019
Common stock

25,064 
755 
24,309 

34,531,362 
0.70 

24,309 

34,531,362 

440,573 
34,971,935 
0.70 

(68,427)
(68,427)

16,669,065 
(4.11)

(2,156)
(2,156)

13,800,884 
(0.16)

$

$

$

$

$

$

$

$

 
 
 
 
 
 
 
 
FRANCHISE GROUP, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements

(In thousands, except for share and per share amounts)
Basic net income per share:

Numerator

Allocation of undistributed income
Amounts allocated to participating securities:

Exchangeable shares

Net income attributable to common stockholders

Denominator

Weighted-average common shares outstanding

Basic net income per share

Diluted net income per share:

Numerator

Allocation of undistributed earnings for basic computation
Reallocation of undistributed earnings as a result of assumed conversion of:

Class B common stock to Class A common stock
Exchangeable shares to Class A common stock
Net income attributable to stockholders

Denominator

Number of shares used in basic computation
Weighted-average effect of dilutive securities:

Class B common stock to Class A common stock
Exchangeable shares to Class A common stock
Employee stock options and restricted stock units

Weighted-average diluted shares outstanding

Diluted net income per share

Class A common stock

Class B common stock

4/30/2018

$

$

$

$

$

133  $

(10)
123 

2 

— 
2 

12,728,762 

0.01  $

200,000 
0.01 

123  $

2 
10 
135  $

12,728,762 

200,000 
1,000,000 
48,986 
13,977,748 

0.01  $

2 

— 
— 
2 

200,000 

— 
— 
703 
200,703 
0.01 

Diluted net income per share excludes the impact of shares of potential common stock from the exercise of options and vesting of restricted stock

units to purchase 206,899 and 524,649 shares for the Transition Period and year ended April 30, 2019, respectively, because the effect would be anti-
dilutive.

(11) Stock Compensation Plan

2019 Omnibus Incentive Plan

In December 2019, the Company's stockholders approved the Company's 2019 Omnibus Incentive Plan (the "2019 Plan"). The 2019 Plan provides for
a variety of awards, including stock options, stock appreciation rights, performance units, performance shares, shares of the Company’s common stock, par
value $0.01 per share, restricted stock, restricted stock units, incentive awards, dividend equivalent units and other stock-based awards. Awards under the
2019 Plan may be granted to the Company’s eligible employees, directors, or consultants or advisors. The 2019 Plan provides that an aggregate maximum
of 5,000,000 shares of common stock are reserved for issuance under the 2019 Plan, subject to adjustment for certain corporate events. At December 26,
2020 and December 28, 2019, 4,062,558 and 4,398,334 shares of common stock remained available for grant, respectively.

81

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
FRANCHISE GROUP, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements

Stock Options

The following table summarizes the information for options granted in the year ended December 26, 2020, the Transition Period, and years ended

April 30, 2019 and April 30, 2018:

Weighted-average fair value of options granted
Dividend yield
Expected volatility
Expected terms
Risk-free interest rates

12/26/2020
$—
—%
—%
0 years
—%

12/28/2019
$4.66
—%
44.9%
5 years
1.7%

4/30/2019
$2.18
5.3% - 7.2%
38.3% - 44.7%
5 - 6 years
2.7% - 2.8%

4/30/2018
$3.16
4.5% - 5.9%
36.8% - 51.3%
5 - 6 years
1.9% - 2.1%

Stock option activity during the year ended December 26, 2020, the Transition Period, and years ended April 30, 2019 and April 30, 2018 was as

follows:

Outstanding at April 30, 2017
Granted
Exercised
Forfeited or expired
Outstanding at April 30, 2018
Granted
Exercised
Forfeited or expired
Outstanding at April 30, 2019
Granted
Exercised
Forfeited or expired
Outstanding at December 28, 2019
Granted
Exercised
Forfeited or expired

Outstanding at December 26, 2020

Number of options

Weighted-average
exercise price

1,387,331  $
272,502 
(9,000)
(1,178,330)
472,503 
704,514 
(14,069)
(366,704)
796,244 
88,340 
(207,802)
(216,497)
460,285 
— 
(50,278)
(18,598)
391,409  $

18.02 
13.25 
10.51 
17.22 
17.41 
10.20 
10.90 
17.99 
10.88 
11.93 
10.60 
12.87 
10.28 
— 
10.35 
11.93 

10.19 

Intrinsic value is defined as the fair value of the stock less the cost to exercise. The total intrinsic value of options exercised in the year ended
December 26, 2020, the Transition Period, and years ended April 30, 2019 and April 30, 2018 was $0.6 million, $0.3 million, $0.1 million and $0.1
million. The total intrinsic value of stock options outstanding at December 26, 2020 was $7.2 million. Stock options vest from the date of grant to three
years after the date of grant and expire from 4 to 5 years after the vesting date.

82

FRANCHISE GROUP, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements

Nonvested stock options (options that had not vested in the period reported) activity during the year ended December 26, 2020, the Transition Period,

and years ended April 30, 2019 and April 30, 2018 was as follows:

Outstanding at April 30, 2017
Granted
Vested
Forfeited
Outstanding at April 30, 2018
Granted
Vested
Forfeited
Outstanding at April 30, 2019
Granted
Vested
Forfeited
Outstanding at December 28, 2019
Granted
Vested
Forfeited

Outstanding at December 26, 2020

Nonvested options

Weighted-average
exercise price

678,118  $
272,502 
(563,118)
(120,069)
267,433 
704,514 
(92,207)
(225,226)
654,514 
88,340 
(374,942)
(152,905)
215,007 
— 
(133,075)
(18,598)
63,334  $

15.88 
13.25 
14.61 
20.73 
14.27 
10.20 
9.49 
14.22 
10.35 
11.93 
10.77 
10.55 
10.11 
— 
10.46 
11.93 

8.83 

At December 26, 2020, unrecognized compensation cost related to non-vested stock options was less than $0.1 million. These costs are expected to be

expensed through fiscal 2021.

The following table summarizes information about stock options outstanding and exercisable at December 26, 2020.

Range of Exercise Prices

Number of options
outstanding

Weighted-average exercise
price

Weighted-average
remaining contractual life
(in years)

Number of options
exercisable

Weighted-average exercise
price

Options outstanding

Options exercisable

0.00 - 10.89
10.90 - 16.38

217,500  $
173,909 
391,409  $

8.77 
11.98 

10.19 

4.2
3.2

154,166  $
173,909 
328,075  $

8.74 
11.98 

10.46 

Restricted Stock Units

The Company has awarded service-based restricted stock units ("RSUs") and performance restricted stock units ("PRSUs") to its non-employee
directors, officers and certain employees. The Company recognizes expense based on the estimated fair value of the RSUs or PRSUs granted over the
vesting period on a straight-line basis. The fair value of RSUs and PRSUs is determined using the Company's closing stock price on the date of the grant.
At December 26, 2020, unrecognized compensation cost related to RSUs and PRSUs was $4.3 million and $11.9 million, respectively. These costs are
expected to be recognized through fiscal 2023.

83

 
FRANCHISE GROUP, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements

The following table summarizes the status of service-based RSU activity during the year ended December 26, 2020, the Transition Period, and years

ended April 30, 2019 and April 30, 2018:

Number of RSUs

Weighted-Average Fair Value at
Grant Date

Balance at April 30, 2017
Granted
Vested
Forfeited
Balance at April 30, 2018
Granted
Vested
Forfeited
Balance at April 30, 2019
Granted
Vested
Forfeited
Balance at December 28, 2019
Granted
Vested
Forfeited

Balance at December 26, 2020

176,396  $
192,560 
(187,364)
(54,562)
127,030 
147,991 
(28,029)
(78,200)
168,792 
153,085 
(80,549)
(36,122)
205,206 
192,809 
(85,911)
(15,957)
296,147  $

13.61 
12.21 
13.04 
13.34 
12.48 
10.40 
13.47 
12.31 
10.56 
14.10 
10.73 
10.72 
13.11 
24.83 
12.67 
19.69 

20.51 

The following table summarizes the status of PRSU activity during the year ended December 26, 2020 and the Transition Period:

Number of PRSUs

Weighted-Average Fair Value at
Grant Date

Balance at April 30, 2019
Granted
Vested
Forfeited
Balance at December 28, 2019
Granted
Vested
Forfeited

Balance at December 26, 2020

Stock Compensation Expense

—  $

465,833 
— 
— 
465,833 
154,904 
— 
(2,000)
618,737  $

— 
14.40 
— 
— 
14.40 
24.84 
— 
14.40 

17.00 

The Company recorded $9.5 million, $3.1 million, $1.0 million and $3.7 million of expense related to stock awards for the year ended December 26,

2020, the Transition Period, and years ended April 30, 2019 and April 30, 2018, respectively.

(12) Fair Value of Financial Instruments

Fair value is defined as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market

participants at the measurement date. Financial assets and liabilities subject to fair value

84

FRANCHISE GROUP, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements

measurements are classified according to a three-tier fair value hierarchy, which prioritizes the inputs used in measuring fair value. Valuation
methodologies for the fair value hierarchy are as follows.

•

•

•

Level 1—Quoted prices for identical assets and liabilities in active markets.

Level 2—Quoted prices for similar assets and liabilities in active markets, quoted prices for identical or similar assets and liabilities in markets
that are not active, and model-based valuations in which all significant inputs are observable in the market.

Level 3—Unobservable inputs in which little or no market data exists, therefore, requiring an entity to develop its own assumptions.

The Company measures or monitors certain of its assets and liabilities on a fair value basis. Fair value is used on a recurring basis for those assets and
liabilities for which fair value is the primary basis of accounting. Other assets and liabilities are measured at fair value on a nonrecurring basis; that is, they
are subject to fair value adjustment in certain circumstances, such as when there is evidence of impairment.

The following tables present, for each of the fair value hierarchy levels, the assets and liabilities that are measured at fair value on a recurring and

nonrecurring basis at December 26, 2020, and December 28, 2019.

(In thousands)
Nonrecurring assets:

Impaired accounts and notes receivable, net of unrecognized revenue

Total nonrecurring assets

Recurring liabilities:

Contingent consideration included in obligations due former ADs, franchisees and
others
Interest rate swap agreement

Total recurring liabilities

(In thousands)
Recurring assets:

Cash equivalents

Total recurring assets

Nonrecurring assets:

Impaired accounts and notes receivable, net of unrecognized revenue

Total nonrecurring assets

Total recurring and nonrecurring assets

Recurring liabilities:

Contingent consideration included in obligations due former ADs, franchisees and
others
Interest rate swap agreement

Total recurring liabilities

85

Total

Level 1

12/26/2020
Fair value measurements using
Level 2

Level 3

9,669  $
9,669  $

—  $
—  $

—  $
—  $

9,669 
9,669 

317  $
145 
462  $

—  $
— 
—  $

—  $
145 
145  $

317 
— 
317 

Total

Level 1

12/28/2019
Fair value measurements using
Level 2

Level 3

4,253  $
4,253 

7,310 
7,310 
11,563  $

4,253  $
4,253 

— 
— 
4,253  $

916  $
58 
974  $

—  $
— 
—  $

—  $
— 

— 
— 
—  $

—  $
58 
58  $

— 
— 

7,310 
7,310 
7,310 

916 
— 
916 

$
$

$

$

$

$

$

$

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
FRANCHISE GROUP, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements

The Company's policy is to recognize transfers between levels of the fair value hierarchy on the date of the event or change in circumstances that
caused the transfer. There were no transfers into or out of Level 1 or 2 recurring fair value measurements for the year ended December 26, 2020 and the
Transition Period.

The following methods and assumptions are used to estimate the fair value of our financial instruments.

Cash equivalents: The carrying amounts approximate fair value because of the short maturity of these instruments. Cash equivalent financial

instruments consist of money market accounts.

Impaired accounts and notes receivable: Accounts and notes receivable are considered to be impaired if the net amounts due exceed the fair value of
the underlying franchise or if management considers it probable that all principal and interest will not be collected when contractually due. In establishing
the estimated fair value of the underlying franchise, consideration is given to a variety of factors, including, recent comparable sales of Company-owned
stores, sales between franchisees, the net fees of open offices, and the number of unopened offices.

Impaired goodwill, reacquired rights, and customer lists: Goodwill, reacquired rights, and customer lists associated with a Company-owned office are

considered to be impaired if the net carrying amount exceeds the fair value of the underlying office. In establishing the fair value of the underlying office,
consideration is given to the related net fees, subjected to a floor of the value of a new franchise.

Assets held for sale: Assets held for sale are recorded at the lower of the carrying value of the expected sales price, less costs to sell, which

approximates fair value.

Contingent consideration included in long-term obligations: Contingent consideration is carried at fair value. The fair value of these obligations was

determined based upon the estimated future net revenues of the acquired businesses.

Interest rate swap agreement: Value of interest rate swap on variable rate mortgage debt. The fair value of this instrument was determined based on

third-party market research.

Other Fair Value Measurements

Accounting standards require the disclosure of the estimated fair value of financial instruments that are not recorded at fair value. For the financial

instruments not recorded at fair value, estimates of fair value are made at a point in time based on relevant market data and information about the financial
instrument. No readily available market exists for a significant portion of the Company's financial instruments. Fair value estimates for these instruments
are based on current economic conditions, interest rate risk characteristics, and other factors. Many of these estimates involve uncertainties and matters of
significant judgment and cannot be determined with precision. Therefore, the calculated fair value estimates in many instances cannot be substantiated by
comparison to independent markets and, in many cases, may not be realizable in a current sale of the instrument. In addition, changes in assumptions could
significantly affect these fair value estimates. The following methods and assumptions were used by the Company in estimating the fair value of these
financial instruments.

Receivables other than notes, other current assets, accounts payable and accrued expenses, and due to ADs: The carrying amounts approximate fair

value because of the short maturity of these instruments (Level 1).

Notes receivable: The carrying amount approximates fair value because the interest rate charged by the Company on these notes approximates rates

currently offered by local lending institutions for loans of similar terms to individuals/entities with comparable credit risk (Level 3).

Long-term debt: The carrying amount approximates fair value because the interest rate paid has a variable component (Level 2).

86

FRANCHISE GROUP, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements

(13) Income Taxes

Overview

The Company is subject to U.S. federal, state and foreign income taxes with respect to its allocable share of any taxable income or loss of New
Holdco through April 1, 2020 and income or loss from its operations subsequent to that date through December 26, 2020. The non-controlling members of
New Holdco exercised their right to exchange units for stock in Franchise Group, Inc., terminating the partnership on April 1, 2020. The Company
generally does not pay income taxes on its taxable income in most jurisdictions due to its net operating loss carryforwards. Additionally, the Company
owns stock of two legal entities in Canada which are taxed as corporations.

In addition, the impact of the American Freight Acquisition has been considered for the year ended December 26, 2020. The Company recorded an

additional $10.5 million deferred tax liability to account for cumulative temporary differences resulting from the American Freight Acquisition. This entity
was taxed as a corporation through April 25, 2020. Subsequent to that date, it is a disregarded entity owned by Franchise Group, Inc.

TRA

On July 10, 2019, the Company entered into a tax receivable agreement with the then-existing non-controlling interest holders (the "TRA") that
provides for the payment by the Company to the non-controlling interest holders of 40% of the cash savings, if any, in federal, state and local taxes that the
Company realizes or is deemed to realize as a result of any increases in tax basis of the assets of New Holdco resulting from future redemptions or
exchanges of New Holdco units.

During the year ended December 26, 2020, the Company acquired an aggregate of 9,433,332 New Holdco units, which resulted in an increase in the

tax basis of its investment in New Holdco subject to the provisions of the TRA. In the year ended December 26, 2020, the Company recognized a total
liability in the amount of $16.8 million for the payments due to the redeeming members under the Tax Receivable Agreement ("TRA Payments"),
representing 40% of the cash savings it expects to realize from the tax basis increases related to the redemption of New Holdco units. TRA Payments will
be made when such TRA related deductions actually reduce the Company’s income tax liability. No payments were made to members of New Holdco
pursuant to the TRA during the year ended December 26, 2020.

Pursuant to the Company's election under Section 754 of the Internal Revenue Code (the "Code"), the Company has obtained an increase in its share
of the tax basis in the net assets of New Holdco when the New Holdco units were redeemed or exchanged by the non-controlling interest holders and other
qualifying transactions. The Company has treated the redemptions and exchanges of New Holdco units by the non-controlling interest holders as direct
purchases of New Holdco units for U.S. federal income tax purposes. This increase in tax basis will reduce the amounts that it would otherwise pay in the
future to various tax authorities. They may also decrease gains (or increase losses) on future dispositions of certain capital assets to the extent tax basis is
allocated to those capital assets. The tax benefit associated with this increase in tax basis is offset with a full valuation allowance as of December 26, 2020.

CARES Act

The Coronavirus, Aid, Relief, and Economic Security, or CARES Act (the “Act”) was enacted on March 27, 2020. The Act retroactively changed the

eligibility of certain assets for expense treatment in the year placed in service, back to 2018, and permitted any net operating loss for the tax years 2018,
2019 and 2020 to be carried back for 5 years. The Company recorded a total income tax benefit of $52.3 million during the year associated with the income
tax components contained in the Act. As of December 26, 2020, the Company has completed an initial analysis of the tax effects of the Act but continues to
monitor developments by federal and state rule making authorities regarding implementation of the Act. The Company has made reasonable estimates of
the effects of the Act and will adjust, if needed, as new laws or guidance becomes available.

Tax Cuts and Jobs Act of 2017

The Tax Act was enacted in the U.S. on December 22, 2017. The Tax Act reduced the U.S. federal corporate income tax rate from 35% to 21%,
required companies to pay a one-time transition tax on earnings of certain foreign subsidiaries that were previously tax deferred and created new taxes on
certain foreign-sourced earnings. Under the applicable accounting guidance, the Company accounted for the effects of the changes in the U.S. tax law in
the period in which they were enacted, which was

87

FRANCHISE GROUP, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements

the third quarter of fiscal 2018. Due to the complexities associated with understanding and applying various aspects of the new law, the SEC issued
guidance in SAB 118 allowing a measurement period of no more than one year from the date of enactment of the new law to complete all adjustments to
amounts recorded on a provisional basis.

SAB 118 measurement period

The Company applied the guidance in SAB 118 when accounting for the enactment-date effects of the Tax Act throughout 2018. As of January 31,

2018, the Company recorded provisional amounts for all the enactment-date income tax effects of the Tax Act under ASC 740, Income Taxes, for the
remeasurement of deferred tax assets and liabilities and a one-time transition tax. As of January 31, 2019, the Company completed its accounting for all of
the enactment-date income tax effects of the Tax Act. As further discussed below, during 2018 and the first month of 2019, the Company recognized
adjustments to the provisional amounts initially recorded at January 31, 2018 and included these adjustments as a component of income tax expense from
continuing operations.

One-time transition tax

The one-time transition tax is based on the Company’s total post-1986 earnings and profits, the tax on which the Company previously deferred from
U.S. income taxes under U.S. law. The Company recorded a provisional amount for its one-time transition tax liability for each of its foreign subsidiaries,
resulting in a transition tax liability of $1.2 million at January 31, 2018. Upon further analyses of the Tax Act and notices and regulations issued and
proposed by the U.S. Department of the Treasury and the Internal Revenue Service, the Company finalized its calculations of the transition tax liability
during 2018. The Company increased its January 31, 2018 provisional amount by $0.2 million, which is included as a component of income tax expense
from continuing operations. The Company elected to pay its transition tax over the eight-year period provided in the Tax Act.

Deferred tax assets and liabilities

As January 31, 2018, the Company remeasured certain deferred tax assets and liabilities based on the rates at which they were expected to reverse in

the future (which was generally 21%), by recording a provisional income tax benefit of $1.6 million. Upon further analysis of certain aspects of the Tax Act
and refinement of its calculations during the 12 months ended April 30, 2019, the Company adjusted its provisional amount by increasing the income tax
benefit by $1.2 million, which is included as a component of income tax expense from continuing operations.

Global intangible low-taxed income (GILTI)

The Tax Act subjects a U.S. shareholder to tax on GILTI earned by certain foreign subsidiaries. The FASB Staff Q&A, Topic 740, No. 5, Accounting
for Global Intangible Low-Taxed Income, states that an entity can make an accounting policy election to either recognize deferred taxes for temporary basis
differences expected to reverse as GILTI in future years or provide for the tax expense related to GILTI in the year the tax is incurred as a period expense
only. The Company elected to account for GILTI in the year the tax is incurred as a period cost.

88

FRANCHISE GROUP, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements

Components of income tax expense for the fiscal year ended December 26, 2020, the Transition Period, and years ended April 30, 2019, and April 30,

2018 were as follows:

(In thousands)
Current:
Federal
State
Foreign
Current Tax expense
Deferred:
Federal
State
Foreign
Deferred tax expense (benefit)

12/26/2020

12/28/2019

4/30/2019

4/30/2018

$

(61,254) $
615 
1,071 
(59,568)

3,931 
(2,150)
(183)
1,598 

—  $
56 
(740)
(684)

(3,982)
(5,857)
78 
(9,761)

(2,400) $
(648)
623 
(2,425)

545 
(29)
70 
586 

4,895 
1,097 
723 
6,715 

(2,125)
(69)
(175)
(2,369)

Total income tax expense (benefit)

$

(57,970) $

(10,445) $

(1,839) $

4,346 

For the year ended December 26, 2020, Transition Period, and years ended April 30, 2019, and April 30, 2018, income before taxes consisted of the

following:

(In thousands)
U.S. operations
Foreign operations

Income (loss) before income taxes

12/26/2020

12/28/2019

4/30/2019

4/30/2018

$

$

(34,989) $
4,173 
(30,816) $

(112,886) $
(2,025)
(114,911) $

(6,229) $
2,234 
(3,995) $

3,176 
1,305 
4,481 

89

FRANCHISE GROUP, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements

Income tax benefit differed from the amounts computed by applying the U.S. federal income tax rate of 21% to pre-tax income from continuing

operations as a result of the following for years ended December 26, 2020 and December 28, 2019 are as follows:

(In thousands)
Computed "expected" income tax benefit
Increase (decrease) in income taxes resulting from:

State income taxes, net of federal benefit
Nondeductible expenses
Stock compensation expense
GILTI
Transaction costs
Permanent goodwill on sale of Buddy's stores
Foreign tax rate differential
Remeasurement of deferreds
CARES Act
Non-controlling interest in New Holdco
Research credit
Return to provision
Decrease in DTL due to change in tax status
Decrease to valuation allowance due to change in tax status
Decrease in valuation allowance due to CARES Act
Increase in valuation allowance due to operations
Increase in DTL for current year activity
Other

Total income tax benefit

12/26/2020

12/28/2019

$

$

(6,471) $

(1,187)
96 
11 
413 
392 
1,062 
230 
— 
(52,337)
(1,018)
(676)
— 
(8,882)
8,882 
(11,417)
2,456 
10,254 
222 
(57,970) $

(24,131)

(5,801)
244 
(11)
— 
— 
— 
(142)
(478)
— 
— 
— 
623 
— 
7,495 

11,417 
— 
339 
(10,445)

90

FRANCHISE GROUP, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements

The tax effect of temporary differences between the financial statement carrying amounts and tax basis of assets and liabilities that give rise to

significant portions of deferred tax assets and liabilities as of December 26, 2020 and December 28, 2019 are as follows:

(In thousands)
Federal and state net operating loss carryforward

Section 743 adjustment
Interest expense carryforward
State bonus depreciation
Equity compensation
Inventory
Goodwill, intangible assets, and assets held for sale (Canada)
R&D Credits
Deferred revenue
Accrued expenses and reserves
Property, equipment and software (Canada)
Allowances
Unrealized gain/loss
Lease liability (ASC 842)
Other

Total deferred tax assets (before valuation allowance)

Valuation allowance

Total deferred tax assets (after valuation allowance)
Deferred tax liabilities

Property, equipment and software (U.S.)
Goodwill, intangible assets, and assets held for sale (U.S.)
Right-of-use assets (ASC 842)
Prepaid expenses
Investment in New Holdco

Total deferred tax liabilities

Net deferred tax liability

12/26/2020

12/28/2019

$

19,364  $
39,974 
559 
4,791 
2,316 
5,793 
33 
601 
1,056 
4,212 
115 
4,272 
29 
138,850 
2 
221,967 
(53,004)
168,963 

(30,147)
(16,678)
(131,637)
(2,620)
— 
(181,082)

$

(12,119) $

22,521 

1,429 
3,179 
— 
— 
32 
— 
— 
6 
119 
— 
89 
— 
— 
27,375 
(11,417)
15,958 

— 
— 
— 
— 
(15,958)
(15,958)
— 

In assessing the realizability of the gross deferred tax assets, management considers whether it is more likely than not that some portion or all of the

deferred tax assets will not be realized. The ultimate realization of deferred tax assets is dependent upon the generation of future taxable income during
periods in which those temporary differences become deductible. Management considers the scheduled reversal of deferred tax liabilities, projected future
taxable income and tax planning strategies in making this assessment. The Company increased its valuation allowance by $41.6 million, of which $0.1
million was charged to continuing operations.

As of December 26, 2020, the Company has gross U.S. federal net operating losses of $76.2 million, state net operating losses of $51.2 million, a

portion of which will begin to expire in 2024. The Company experienced an “ownership change” within the meaning of Section 382(g) of the Internal
Revenue Code of 1986, as amended, during 2019. This ownership change has and will continue to subject the Company's net operating loss carry forwards
to an annual limitation, which may restrict the Company's ability to use them to offset its taxable income in periods following the ownership change. As of
December 26, 2020, the Company has $0.6 million of research credit carryforwards, which will begin to expire in 2035.

The Company adopted the accounting and disclosure requirements for uncertain tax positions, which require a two-step approach to evaluate tax
positions. This approach involves recognizing any tax positions that are more likely than not to occur and then measuring those positions to determine the
amounts to be recognized in the financial statements. The Company

91

FRANCHISE GROUP, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements

increased reserves for uncertain tax positions by $0.1 million as of December 26, 2020. However, the Company maintained its position of $0.2 million
related to its Canadian entity.

A reconciliation of the beginning and ending balance of the gross liability for uncertain tax positions for the fiscal years ended December 26, 2020

and December 28, 2019, is as follows:

(In thousands)
Liability for uncertain tax positions, beginning of year
Decreases related to current year positions
Increases related to prior year positions

Liability for uncertain tax positions, end of year

12/26/2020

12/28/2019

$

$

461  $
(104)
— 
357  $

153 
— 
308 
461 

As of December 26, 2020, the Company's earliest open tax year for U.S. federal income tax purposes was its fiscal year ended April 30, 2018.     

(14) Related Party Transactions

The Company considers directors and their affiliated companies, as well as named executive officers and members of their immediate families, to be

related parties.

Brian Kahn and Andrew Laurence

As of December 26, 2020, Mr. Kahn held approximately 32.5% of the aggregate ownership of the Company's common stock directly or through

entities under his control, including Vintage.

Vintage and its affiliates held approximately 19.0% of the aggregate voting power of the Company through their ownership of common stock as of
December 26, 2020. Mr. Kahn and Mr. Laurence, principals of Vintage, are members of the Company's Board of Directors with Mr. Laurence serving as
the Company's Chairman of the Board until March 31, 2020. Mr. Kahn is the President and Chief Executive Officer of the Company and Mr. Laurence is an
Executive Vice President of the Company.

Buddy's Acquisition. On July 10, 2019, the Company completed the Buddy's Acquisition. Vintage and other entities controlled by Mr. Kahn owned

approximately 60% of Buddy's. For more information about the Buddy's Acquisition, please see "Note 2 - Acquisitions".

Vitamin Shoppe Acquisition and Related Transactions. On August 7, 2019, the Company entered into an agreement to acquire Vitamin Shoppe
through the Vitamin Shoppe Acquisition. Vintage had an approximately 15% equity ownership in Vitamin Shoppe. In addition, a Vintage affiliate entered
into a binding equity commitment letter pursuant to which it agreed to finance up to $70.0 million in equity to complete the Vitamin Shoppe Acquisition
and the repayment of the existing Vitamin Shoppe convertible notes (the “Vitamin Shoppe equity commitment”). Pursuant to the Vitamin Shoppe equity
commitment, the Vintage affiliate or its designated co-investors agreed to purchase up to $70.0 million of the Company’s common stock at a purchase price
of $12.00 per share to finance the Vitamin Shoppe Acquisition. On December 6, 2019, Vintage affiliates purchased an aggregate of 937,500 shares of the
Company's common stock for $11.3 million and co-investors purchased 1,501,248 shares of the Company's common stock for $19.9 million under the
Vitamin Shoppe equity commitment. For more information on the Vitamin Shoppe Acquisition, please see "Note 2 - Acquisitions".

Stock Subscription Agreements. Affiliates of Vintage purchased 2,083,333.33 shares of the Company's common stock for $25.0 million under the

Closing Subscription Agreement on July 10, 2019. On October 21, 2019 and October 23, 2019, a Vintage affiliate and Brian Kahn and Lauren Kahn
purchased an aggregate of 2,333,333.33 shares of the Company's common stock for $28.0 million under a subscription agreement dated August 7, 2019
with the Company. On December 6, 2019, Vintage affiliates purchased an aggregate of 937,500 shares of the Company's common stock for $11.3 million
under a subscription agreement dated August 7, 2019 with the Company. On January 6, 2020, Vintage affiliates purchased 2,354,000 shares of the
Company's common stock for $28.2 million under a subscription agreement dated August 7, 2019 with the Company.

92

FRANCHISE GROUP, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements

Buddy's Partner Acquisition. On September 30, 2019, the Company completed the Buddy's Partner Acquisition. As consideration for the acquisition,
the sellers, which included Vintage and affiliates, received 1,350,000 New Holdco units and 270,000 shares of Preferred Stock. For more information about
the Buddy's Partner Acquisition please see "Note 2 - Acquisitions".

Buddy's Franchises. Mr. Kahn had an equity interest in an entity that owned three Buddy's franchises. The entity sold the franchisees on June 26,
2020 and Mr. Kahn no longer has an interest in any franchises of the Company. Mr. Kahn's brother-in-law owns seven Buddy's franchisees. All transactions
between the Company's Buddy's segment and Mr. Kahn's brother-in-law are conducted on a basis consistent with other franchisees.

M. Brent Turner

On October 2, 2019, Mr. Turner was appointed as President and Chief Executive Officer of Liberty Tax Service. Mr. Turner is also a majority owner

of Revolution Financial, Inc. and previously served as its Chief Executive Officer.

The Company is a participant in the following related party transactions with Mr. Turner during the year ended December 26, 2020 and the Transition

Period:

Revolution Financial Services Agreement. The Company entered into a one-year Services Agreement (the “Revolution Agreement”) with Revolution
Financial, Inc. (“Revolution”) effective as of August 23, 2019. Mr. Turner serves as the Chief Executive Officer of Revolution. The Revolution Agreement
provides for certain transition services, including leased office space and information technology personnel. Pursuant to the terms as provided in the
Revolution Agreement, fees for each of the services provided by Revolution are calculated based on the actual costs for each applicable service to be paid
by the Company. For the transition services provided by the Company in retail locations, which includes the provision of space and staffing, Revolution
will pay the Company 50% of net revenue. The Revolution Agreement expired on August 23, 2020. During the life of the Revolution Agreement the
Company did not earn any revenue or receive any payments under the agreement.

Revolution Financial Tax Program Agreement. The Company entered into a one-year Tax Program Agreement (the “Revolution Tax Program
Agreement”) with Revolution effective as of November 20, 2020. The Revolution Tax Program Agreement allows Revolution to use Liberty’s tax
preparation systems, certain identified intellectual property licensed from Liberty, and other expertise from Liberty to offer tax preparation services to
consumers in Revolution locations. Pursuant to the terms provided in the Revolution Tax Program Agreement, (i) Revolution will pay to Liberty 60% of
the Gross Receipts (as defined in the Revolution Tax Program Agreement) generated by the tax preparation services provided as part of the program, (ii)
the Company will pay up to $5,000.00 per Revolution location towards the cost associated with replacing the exterior signage of Revolution locations with
Liberty branded signage, and (iii) the Company will pay 60%, and Revolution will pay 40%, of the costs associated with local store marketing materials.
As of December 26, 2020, the Company had not earned any revenue or incurred any expenses related to the Revolution Tax Program Agreement.

Revolution Financial Loan Program Agreement. The Company entered into a one-year Loan Program Agreement (the “Revolution Loan Program
Agreement”) with Revolution effective as of December 2, 2020. The Revolution Loan Program Agreement provides that Revolution will use its lending
platform and expertise to offer consumer lending in Liberty locations. Pursuant to the terms provided in the Revolution Loan Program Agreement, the
Company and/or its franchisees will pay to Revolution a one-time fee of ten thousand dollars ($10,000) software license fee for each location that
participates in the program. Revolution shall pay a management fee to the Company and/or franchisee in an amount equal to fifty percent (50)% of the
monthly Net Revenue (as defined in the Revolution Loan Program Agreement) during each calendar month (or portion thereof).

Revolution Financial Canada Loan Program Agreement. The Company entered into a Loan Program Agreement with Revolution (the “Revolution
Canada Loan Program Agreement”) commencing on January 31, 2021 and continuing until April 30, 2021. Under the Revolution Canada Loan Program
Agreement, the Company, through its subsidiary, Liberty Tax Service, Inc. is (i) arranging for Revolution to provide up to $20.0 million of loans to its
Canadian franchisees to fund the tax rebate discounting services, and (ii) agreeing to provide various services in connection with loans, including
facilitating repayment of loans from the tax refund proceeds. In addition to providing loan servicing, the Company is paying Revolution $0.2 million as a
facility arrangement fee. At the conclusion of the term of the Loan Program Agreement, Revolution shall pay to the Company a servicing fee in an amount
equal to the difference between $0.2 million minus the aggregate interest and origination fees received by Revolution from participating franchisees in
connection with the loans; provided, however, that (i) if such

93

FRANCHISE GROUP, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements

difference is a negative number, Revolution shall pay Liberty $0.2 million, and (ii) if there exists any principal loan losses at such time, Revolution may
offset such principal loan losses against any servicing fee due to Liberty.

Bryant Riley (former director)

Mr. Riley, through controlled entities or affiliates held approximately 11.3% of the aggregate ownership of the Company's common stock as of

December 26, 2020. Mr. Riley was also a member of the Company's Board of Directors from September 2018 through March 2020.

Credit Agreements. On December 16, 2019, the Company entered into the Vitamin Shoppe Term Loan with an entity controlled by Mr. Riley. On
February 14, 2020, the Company entered into a $675.0 million credit facility, which included a $575.0 million FGNH Credit Agreement and a $100.0
million FGNH ABL Term Loan with an entity controlled by Mr. Riley acting as the administrative agent. During the year ended December 26, 2020, the
Company borrowed and repaid an $11.0 million promissory note with an entity controlled by Mr. Riley. On September 23, 2020, the Company repaid in
full all amounts that were outstanding under the FGNH ABL Term Loan and terminated the FGNH ABL Credit Agreement.

Stock Subscription Agreements. On February 7, 2020, Mr. Riley, and entities or affiliates of Mr. Riley purchased 669,678 shares of the Company's

common stock for $11.4 million under the Equity Financing as defined above in "Note 10 - Stockholder's Equity".

Fee Letters. On February 14, 2020, the Company entered into a fee letter with B. Riley pursuant to which B. Riley was entitled to receive $5.0 million
for advisory services provided for the American Freight Acquisition. B. Riley received payment for these services on June 26, 2020. On February 19, 2020,
the Company entered into a fee letter with B. Riley pursuant to which B. Riley received an equity fee equal to 6% of the $36.0 million of equity raised by
B. Riley for the Company as part of the Equity Financing (as defined above in "Note 10 - Stockholder's Equity"). On January 11, 2021, the Company
entered into a fee letter with B. Riley pursuant to which B. Riley was entitled to receive $250,000 for advisory services provided in connection with the
Company's preferred equity offering.

Backstop ABL Commitment Letter. On May 1, 2020, in connection with our acquisition of American Freight and the ABL Credit Agreement, the
Company entered into an ABL Commitment Letter with B. Riley pursuant to which B. Riley agreed to provide, subject to the terms and conditions set forth
therein, a backstop commitment for a $100.0 million asset-based lending facility. The ABL Commitment Letter was terminated on September 25, 2020.

Underwritten Offering of Common Stock. On June 30, 2020, the Company completed an underwritten offering of its common stock in which B. Riley

FBR, an affiliate of B. Riley, acted as representative of the underwriters. In connection with the offering, B. Riley FBR and the other underwriters in the
offering were entitled to an underwriting discount of approximately $5.4 million and reimbursement of certain out-of-pocket expenses incurred in
connection with the offering.

September 2020 Underwritten Offering of Preferred Stock. On September 18, 2020, the Company completed an underwritten offering of its Series A
Preferred Stock in which B. Riley Securities, an affiliate of B. Riley, acted as representative of the underwriters. In connection with the offering, B. Riley
Securities and the other underwriters in the offering were entitled to an underwriting discount and reimbursement of certain out-of-pocket expenses
incurred of approximately $0.9 million and B. Riley Securities was entitled to an advisory fee of approximately $0.3 million.

bebe Acquisition of 47 Buddy's Stores. The Company sold 47 Buddy's locations to bebe for $35.0 million. B. Riley is partial owner of bebe. The deal

was funded by B. Riley including a 1.5 million primary share purchase for $5 per share, cash on hand, and a $22.0 million secured loan.

January 2021 Underwritten Offering of Preferred Stock. On January 11, 2021, the Company reopened its original issuance of the Series A Preferred
Stock, which closed on September 18, 2020 as noted above. The Company completed the reopened underwritten offering on January 15, 2021 in which B.
Riley Securities, an affiliate of B. Riley, acted as representative of the underwriters. In connection with the offering B. Riley Securities and the other
underwriters in the offering were entitled to an underwriting discount and reimbursement of certain out-of-pocket expenses incurred of approximately $3.0
million and B. Riley Securities was entitled to a structuring fee of $0.3 million.

94

FRANCHISE GROUP, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements

Steve Belford

The Company's American Freight segment leases retail space and purchases inventory from entities either fully or partially owned by Steve Belford,

the former Chief Executive Officer of American Freight. Mr. Belford's employment with American Freight ended on April 6, 2020. The amounts the
Company's American Freight segment paid these entities prior to Mr. Belford's departure from the Company were immaterial.

Tax Receivable Agreement

In connection with the Buddy's Acquisition, the Company entered into a TRA with the Buddy's Members that provides for the payment to the
Buddy's Members of 40% of the amount of any tax benefits that the Company actually realizes as a result of increases in the tax basis of the net assets of
New Holdco resulting from any redemptions or exchanges of New Holdco units. There were no amounts paid or due under the TRA to the Buddy's
Members as of and during the period ended December 28, 2019. Amounts due under the TRA to the Buddy's Members as of December 26, 2020, were
$16.8 million which is recorded in "Other non-current liabilities" in the accompanying condensed consolidated balance sheets. No payments were made to
former members of New Holdco pursuant to the TRA during the year ended December 26, 2020.

(15) Commitments and Contingencies

In the ordinary course of operations, the Company may become or is party to claims and lawsuits that are considered to be ordinary, routine litigation,

incidental to the business, including claims and lawsuits concerning the preparation of customers' income tax returns, the fees charged to customers for
various products and services, relationships with franchisees, intellectual property disputes, employment matters, and contract disputes. Although the
Company cannot provide assurance that it will ultimately prevail in each instance, it believes the amount, if any, it will be required to pay in the discharge
of liabilities or settlements in these claims will not have a material adverse impact on its consolidated results of operations, financial position, or cash flows
except as provided below.

Stockholder Class-Action and Derivative Complaint

On August 12, 2019, Asbestos Workers’ Philadelphia Pension Fund, individually and on behalf of all others similarly situated and derivatively on

behalf of the Company filed a class action and derivative complaint (the “Derivative Complaint”) in the Court of Chancery of the State of Delaware,
against Matthew Avril, Patrick A. Cozza, Thomas Herskovits, Brian R. Kahn, Andrew M. Laurence, Lawrence Miller, G. William Minner Jr., Bryant R.
Riley, Kenneth M. Young, (collectively the “Derivative Complaint Individual Defendants”), and against Vintage, B. Riley, and the Company as a Nominal
Defendant.

The Derivative Complaint alleges breach of fiduciary duty against the Derivative Complaint Individual Defendants based on the following

allegations: (a) causing the Company to completely transform its business model and to acquire Buddy’s at an inflated price, (b) transfer the control of the
Company to Vintage and B. Riley for no premium and without a stockholder vote, (c) allowing Vintage and B. Riley’s other former stockholders to unfairly
extract additional value from the Company by virtue of a TRA, (d) the offering to the Company's non-Vintage and non-B. Riley stockholders of an
inadequate price for their shares of Company stock ($12.00 per share), (e) disseminating materially misleading and/or omissive Tender Offer documents,
and (f) issuing additional Company shares to Vintage at less than fair value to fund the Tender Offer and Vitamin Shoppe Acquisition.  The Derivative
Complaint also includes a count of unjust enrichment against Vintage and B. Riley.

The Derivative Complaint seeks: (a) declaration that the action is properly maintainable as a class action; (b) a finding the Individual Defendants are

liable for breaching their fiduciary duties owed to the class and the Company; (c) a finding that demand on the Company's Board is excused as futile; (d)
enjoining the consummation of the Tender Offer unless and until all material information necessary for the Company's stockholders to make a fully
informed tender decision has been disclosed; (e) a finding Vintage and B. Riley are liable for unjust enrichment; (f) an award to Plaintiff and the other
members of the class damages in an amount which may be proven at trial; (g) an award to Plaintiff and the other members of the class pre-judgment and
post-judgment interest, as well as their reasonable attorneys’ and expert witness fees and other costs; (h) an award to the Company in the amount of
damages it sustained as a result of Individual Defendants’ breaches of fiduciary duties to the Company; and (i) awarding such other and further relief as this
Court may deem just and proper.

Simultaneously with the filing of the Derivative Complaint, the Plaintiff filed a motion seeking expedited proceedings. The motion was withdrawn as

the Derivative Complaint Individual Defendants agreed to produce certain documents.

95

FRANCHISE GROUP, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements

On October 23, 2019, the Plaintiff filed a Verified Amended Stockholder Class Action and Derivative Complaint (the “Amended Complaint”),

following the Company’s filing of the amended and restated offer to purchase on October 16, 2019 (the “Offer to Purchase”). The Amended Complaint
contained substantially similar allegations but revised certain allegations based on disclosures contained in, or purportedly omitted, from the Offer to
Purchase. The Plaintiff filed a Motion for Preliminary Injunction on October 25, 2019, seeking to prevent the consummation of the pending Offer to
Purchase unless additional information was disclosed. On November 5, 2019, the Company filed Amendment No. 5 to the Offer to Purchase making certain
additional disclosures, and Plaintiff withdrew its Motion for Preliminary Injunction.

On February 7, 2020, Matthew Sciabacucchi, a purported stockholder of the Company, filed a motion to intervene to pursue some or all of the

derivative claims pending in the Court of Chancery.  Mr. Sciabacucchi’s motion states that Asbestos Workers’ Philadelphia Pension Fund has sold its shares
in the Company.  The motion to intervene was granted March 10, 2020.

On June 8, 2020 the Court entered an order governing briefing on Plaintiff’s petition for an interim award of attorneys' fees. Plaintiff’s opening brief

was filed on June 8, 2020. Defendant's opposition was filed on July 23, 2020, and Plaintiff’s reply was due on or before August 6, 2020. The Court held
oral arguments on August 18, 2020 and reserved decision on Plaintiff’s motion for interim fees. On September 29, 2020, the parties agreed to settle this
matter in principle and the matter has been stayed pending the parties’ filing of settlement papers. The settlement is expected to contain broad and
customary releases. A Scheduling Order was issued by the court on January 7, 2021 for the settlement hearing to be held on April 16, 2021 to approve the
settlement. Despite the parties' desire to settle the matter, there is no assurance that the settlement will be approved by the Delaware Court of Chancery. The
Company does not expect the proposed settlement to be material to the Company. As of December 26, 2020, the Company had accrued $0.5 million related
to this case, which is included in accounts payable and accrued expenses in the accompanying consolidated balance sheet.

Class-Action Litigation

Rene Labrado v. JTH Tax, Inc. On July 3, 2018, a class action complaint was filed in the Superior Court of California, County of Los Angeles by a
former employee for herself and on behalf of all other “similarly situated” persons. The Complaint alleges, among other things, that the Company allegedly
violated various provisions of the California Labor Code, including: unpaid overtime, unpaid meal period premiums, unpaid rest premiums, unpaid
minimum wages, final wages not timely paid, wages not timely paid, non-compliant wage statements, failure to keep pay records, unreimbursed business
expenses and violation of California Business and Profession Code Section 17200. The Complaint seeks actual, consequential and incidental losses and
damages, injunctive relief and other damages. The Company highly disputes the allegations set forth in the Complaint and filed a motion to dismiss. On
May 29, 2019, the Court denied the Company’s motion to dismiss, but granted the Company leave to file a motion to strike. The Company filed a motion to
strike and on August 20, 2019, the Court granted in part and denied in part the Company’s motion. The Court provided the Company with twenty days to
file its answer to the Complaint and lifted the discovery stay. Discovery in this matter is ongoing and the parties have agreed to participate in a mediation
currently scheduled to take place in May 2021.

DOJ and IRS Matters

On December 3, 2019, the DOJ initiated a legal proceeding against the Company, in the U.S. District Court for the Eastern District of Virginia. Also,
on December 3, 2019, the DOJ and the Company filed a joint motion asking the court to approve a proposed order setting forth certain enhancements to the
Company's Liberty Tax segments compliance program and requiring the Company to retain an independent monitor to oversee the implementation of the
required enhancements to the compliance program. The monitor will work with the Company's Liberty Tax segments compliance team and may make
recommendations for further refinements to improve the tax compliance program.  As part of the proposed order, the Company also agreed that it would
not rehire or otherwise engage the Company’s former chairman, John T. Hewitt, under whose supervision the conduct at issue occurred, and agreed not to
grant Mr. Hewitt any options or other rights to acquire equity in the Company, or to nominate him to the Company’s Board of Directors. On December 20,
2019 the Court granted the joint motion for the proposed order and the confidentiality motion, which fully resolved the legal proceeding initiated by DOJ.

In addition, the Company entered into a settlement agreement resolving the previously disclosed investigation by the IRS with respect to the tax
return preparation activities of the Company’s Liberty Tax segments franchise operations and Company-owned stores.  Pursuant to that agreement, the
Company agreed to make a compliance payment to the IRS in the amount of $3.0 million, to be paid in installments over four years, starting with an
upfront payment of $1.0 million, followed by a $0.5 million payment on each anniversary thereof.

96

FRANCHISE GROUP, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements

As previously disclosed, the Company expects that the increased costs to enhance its compliance program could exceed $1.0 million per year over

several years.

Other Matters

Convergent Mobile, Inc. v. JTH Tax, Inc. On August 26, 2019, Convergent Mobile, Inc. (“Convergent”) filed a complaint in the Superior Court of the
State of California, County of Sonoma, against the Company (the "California Complaint"). The California Complaint alleges that the Company breached a
contract between it and Convergent, and Convergent has asserted counts for breach of contract, promissory estoppel, and breach of the covenant of good
faith and fair dealing. The California Complaint generally seeks damages according to proof, special damages according to proof, interest, attorneys’ fees
and cost. The Company removed the matter to the federal district court for the Northern District of California and filed a motion to dismiss and motion to
strike. On January 16, 2020, the Court vacated the previously scheduled hearing on Company’s motion to dismiss and motion to strike and stated a written
opinion would be forthcoming. On April 22, 2020, the Court granted in part and denied in part the Company's motion to dismiss. The Court denied the
Company's motion to strike. The Company filed its answer and a counterclaim against Convergent. On December 3, 2020 the court entered a Case
Management Order whereby the Court set a tentative trial date to start on either March 15, 2021 or March 29, 2021 and a pre-trial conference scheduled for
either February 26, 2021 or March 12, 2021. The Company also filed a motion for partial summary judgment in December of 2020. The Court held oral
arguments on that motion on January 19, 2021, which remains pending before the Court. The Company disputes these claims and intends to defend the
matter vigorously.

The Company is also party to claims and lawsuits that are considered to be ordinary, routine litigation incidental to the business, including claims and

lawsuits concerning the preparation of customers' income tax returns, the fees charged to customers for various products and services, relationships with
franchisees, intellectual property disputes, employment matters, and contract disputes. Although the Company cannot provide assurance that it will
ultimately prevail in each instance, it believes the amount, if any, it will be required to pay in the discharge of liabilities or settlements in these claims will
not have a material adverse impact on its consolidated results of operations, financial position, or cash flows.

(16) Segments

The Company's operations are conducted in four reporting business segments: Vitamin Shoppe, American Freight, Liberty Tax, and Buddy's. The

Company defines its segments as those operations which results its chief operating decision maker ("CODM") regularly reviews to analyze performance
and allocate resources. The results of operations of Buddy's are included in the Company's results of operations beginning on July 10, 2019, the results of
operations of Vitamin Shoppe are included in the Company's results of operations beginning on December 16, 2019, while the results of operations of
American Freight are included in the Company's results of operations beginning on February 14, 2020. The results of operations of the Sears Outlet
business are included in the Company's results of operations beginning on October 23, 2019 and are included in the results of operations of the American
Freight segment. Prior to July 10, 2019, the Company operated as a single reportable segment that was comprised of Liberty Tax.

The Vitamin Shoppe segment is an omni-channel specialty retailer and wellness lifestyle company with the mission of providing customers with the

most trusted products, guidance, and services to help them become their best selves, however they define it. The Vitamin Shoppe segment offers a
comprehensive assortment of nutritional solutions, including vitamins, minerals, specialty supplements, herbs, sports nutrition, homeopathic remedies,
green living products, and natural beauty aids. The Vitamin Shoppe segment consists of our operations under the "Vitamin Shoppe" brand and is
headquartered in Secaucus, New Jersey.

The American Freight segment operates under the American Freight banner. American Freight provides in-store and online access to purchase new,

one-of-a-kind, out-of-box, discontinued, obsolete, reconditioned, overstocked, scratched and dented household appliances and unbranded furniture and
mattresses at value prices. The American Freight segment consists of our operations under the "American Freight" banner and is headquartered in
Delaware, Ohio.

The Liberty Tax segment is one of the largest providers of tax preparation services in the U.S. and Canada. The Liberty Tax segment includes the

Company's operations under the "Liberty Tax," "Liberty Tax Canada" and "Siempre" brands. The Liberty Tax segment and our corporate headquarters are
located in Virginia Beach, Virginia.

97

FRANCHISE GROUP, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements

The Buddy's segment leases and sells electronics, residential furniture, appliances and household accessories. The Buddy's segment consists of the

Company's operations under the "Buddy's" brand and is headquartered in Orlando, Florida.

The Company measures the results of its segments, using, among other measures, each segment's total revenue, depreciation, amortization, and

impairment charges and income (loss) from operations. The Company may revise the measurement of each segment's income (loss) from operations as
determined by the information regularly reviewed by the CODM. When the measurement of a segment changes, previous period amounts and balances are
reclassified to be comparable to the current period's presentation.

Total revenues by segment are as follows:

(In thousands)
Total revenue:

Vitamin Shoppe
American Freight
Liberty Tax
Buddy's

Consolidated total revenue

Twelve Months Ended
12/26/2020

Transition Period From
5/1/2019 -
12/28/2019

Twelve Months Ended

4/30/2019

4/30/2018

$

$

1,035,964  $
896,431 
122,777 
97,332 
2,152,504  $

30,574  $
68,230 
14,984 
35,722 
149,510  $

—  $
— 
132,546 
— 
132,546  $

— 
— 
174,872 
— 
174,872 

Depreciation, amortization, and impairment charges by segment are as follows:

(In thousands)
Depreciation, amortization, and impairment
charges:

Vitamin Shoppe
American Freight
Liberty Tax
Buddy's

Consolidated depreciation, amortization, and
impairment charges:

Twelve Months Ended
12/26/2020

Transition Period From
5/1/2019 -
12/28/2019

Twelve Months Ended

4/30/2019

4/30/2018

$

$

40,289  $
6,202 
10,391 
5,661 

62,543  $

986  $
549 
28,501 
2,365 

32,401  $

—  $
— 
14,084 
— 

14,084  $

Operating income (loss) by segment are as follows:

(In thousands)
Income (loss) from operations:

Vitamin Shoppe
American Freight
Liberty Tax
Buddy's
Total Segments
Corporate

Consolidated income (loss) from operations

$

$

Twelve Months Ended
12/26/2020

Transition Period From
5/1/2019 -
12/28/2019

Twelve Months Ended

4/30/2019

4/30/2018

(13,509) $
(18,539)
(69,590)
3,172 
(98,466)
(7,133)
(105,599) $

—  $
— 
(859)
— 
(859)
— 
(859) $

5,371  $

40,348 
23,611 
20,364 
89,694 
(13,572)
76,122  $

98

— 
— 
14,416 
— 

14,416 

— 
— 
7,599 
— 
7,599 
— 
7,599 

FRANCHISE GROUP, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements

12/26/2020

12/28/2019

607,148  $
801,731 
90,565 
137,698 
1,637,142 
200,519 
1,837,661  $

679,646 
267,176 
123,576 
188,941 
1,259,339 
39,206 
1,298,545 

12/26/2020

12/28/2019

1,277  $

367,882 
8,719 
79,099 
456,977  $

4,951 
31,028 
9,780 
88,542 
134,301 

$

$

$

$

Total assets by segment are as follows:

(In thousands)
Total assets:

Vitamin Shoppe
American Freight
Liberty Tax
Buddy's
Total Segments
Corporate

Consolidated total assets

Goodwill by segment is as follows:

(In thousands)
Goodwill:

Vitamin Shoppe
American Freight
Liberty Tax
Buddy's

Consolidated goodwill

(17) Subsequent Events

On December 27, 2020, the Company completed the acquisition of FFO, a regional retailer of furniture and mattresses, for an all cash purchase price

of $13.8 million. The Company acquired 31 operating locations which will be rebranded to its American Freight segment in the first quarter of 2021.

On January 15, 2021, the Company completed a public offering of 3.3 million shares of its Series A Preferred Stock with net cash proceeds to the

Company of approximately $79.7 million, after deducting underwriting discounts, an advisory fee and estimated offering expenses totaling approximately
$3.2 million.

On January 25, 2021, the Company entered into a definitive agreement to acquire Pet Supplies Plus (“PSP”), a leading omnichannel retail chain and

franchisor of pet supplies and services, in an all cash transaction valued at approximately $700.0 million from affiliates of Sentinel Capital Partners.
Additionally, the Company estimates that the net present value of the tax benefits related to the PSP acquisition are expected to be approximately $100.0
million. In connection with the signing of the definitive agreement, the Company entered into commitments with its lenders for $1,300.0 million in new
term loan credit facilities to refinance its existing term loan and provide PSP acquisition financing. This includes commitments from B. Riley for up to
$300.0 million in unsecured financing. The transaction closed on March 10, 2021. Preliminary purchase price information is not available at this time due
to the closing being on the same date as this filing.

On February 21, 2021, the Company entered into a definitive agreement with NextPoint Acquisition Corp., a special purpose acquisition corporation

incorporated under the laws of the Province of British Columbia ("Purchaser") to sell its Liberty Tax segment for a total preliminary purchase price of
$243.0 million, consisting of approximately $182.0 million in cash and an equity interest in the Purchaser worth an estimated $61.0 million at the time of
signing. In connection with the transaction, the Company expects to enter into a transition service agreement with the Purchaser, pursuant to which each
party will provide certain transition services to each other. The Company expects the transaction to close in the second quarter of 2021.

On March 2, 2021, The Company's Board of Directors declared quarterly dividends of $0.375 per share of common stock and $0.46875 per share of
Series A Preferred Stock. The dividends will be paid in cash on or about April 15, 2021 to holders of record of the Company's common stock and Series A
Preferred Stock on the close of business on March 31, 2021.

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Table of Contents

Item 9.    Changes in and Disagreements with Accountants on Accounting and Financial Disclosure.

None.

Item 9A.    Controls and Procedures.

Disclosure Controls and Procedures

The Company's management, with the participation of the Company’s Chief Executive Officer and the Chief Financial Officer, has evaluated the
effectiveness of the Company's disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of
1934, as amended (the "Exchange Act") as of December 26, 2020. Based on that evaluation, the Chief Executive Officer and Chief Financial Officer
concluded that, as of December 26, 2020, the Company’s disclosure controls and procedures were effective to ensure that information required to be
disclosed in reports the Company files or submits under the Exchange Act is (i) recorded, processed, summarized and reported within the time periods
specified in SEC rules and forms, and (ii) accumulated and communicated to management to allow their timely decisions regarding required disclosure..

Changes in Internal Control over Financial Reporting

There were no changes in the Company's internal control over financial reporting during the quarter ended December 26, 2020 that materially

affected, or are reasonably likely to materially affect, the Company's internal control over financial reporting.

Management’s Report on Internal Control Over Financial Reporting

Management of the Company is responsible for establishing and maintaining adequate internal control over financial reporting. The Company’s
internal control over financial reporting is designed to provide reasonable assurance to the Company’s management and Board of Directors regarding the
reliability of financial reporting and preparation of financial statements for external purposes in accordance with GAAP.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Therefore, even those systems

determined to be effective can provide only reasonable assurance with respect to financial statement preparation and presentation.

Management assessed the effectiveness of the Company’s internal control over financial reporting as of December 26, 2020. In making this
assessment, management used the criteria set forth by the Committee of Sponsoring Organizations of the Treadway Commission (COSO) in Internal
Control - Integrated Framework (2013). Based on the criteria set forth in the Internal Control-Integrated Framework, management concluded that, as of
December 26, 2020, the Company maintained effective internal control over financial reporting. Deloitte and Touche LLP, the Company's independent
registered public accounting firm that audited the consolidated financial statements included in this Annual Report on Form 10-K, has issued their
attestation report on the Company's internal control over financial reporting, which is included herein.

Item 9B.    Other Information.

None.

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Table of Contents

Item 10.    Directors, Executive Officers, and Corporate Governance.

PART III

The information required by this item will be provided by being incorporated herein by reference to the Company’s definitive proxy statement for its

2021 Annual Meeting of Stockholders.

Item 11.    Executive Compensation.

The information required by this item will be provided by being incorporated herein by reference to the Company’s definitive proxy statement for its

2021 Annual Meeting of Stockholders.

Item 12.    Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters.

The information required by this item will be provided by being incorporated herein by reference to the Company’s definitive proxy statement for its

2021 Annual Meeting of Stockholders.

Item 13.    Certain Relationships and Related Transactions, and Director Independence.

The information required by this item will be provided by being incorporated herein by reference to the Company’s definitive proxy statement for its

2021 Annual Meeting of Stockholders.

Item 14.    Principal Accounting Fees and Services.

The information required by this item will be provided by being incorporated herein by reference to the Company’s definitive proxy statement for its

2021 Annual Meeting of Stockholders.

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Item 15.    Exhibits, Financial Statement Schedules.

(a) Financial Statements.

PART IV

The following financial statements of the Company are included in Item 8 of this Annual Report:

Audited Financial Statements for the Year Ended December 26, 2020, Transition Period, and Years Ended April 30, 2019 and April 30, 2018

Reports of Independent Registered Public Accounting Firms
Consolidated Balance Sheets as of December 26, 2020 and December 28, 2019
Consolidated Statements of Operations for the Year Ended December 26, 2020, Transition Period Ended December 28, 2019, December
29, 2018 (Unaudited), and Years Ended April 30, 2019 and April 30, 2018
Consolidated Statements of Comprehensive Income (Loss) for the Year Ended December 26, 2020, Transition Period Ended December 28,
2019, December 29, 2018 (Unaudited), and Years Ended April 30, 2019 and April 30, 2018
Consolidated Statements of Stockholders' Equity for the Year Ended December 26, 2020, Transition Period Ended December 28, 2019,
and Years Ended April 30, 2019 and April 30, 2018
Consolidated Statements of Cash Flows for the Year Ended December 26, 2020, Transition Period Ended December 28, 2019, December
29, 2018 (Unaudited), and Years Ended April 30, 2019 and April 30, 2018
Notes to Consolidated Financial Statements

Page

43
47

48

49

50

54
56

102

 
 
 
 
 
 
 
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(b) Exhibits.

Exhibit
Number

2.1

2.2

2.2.1

2.3

2.4

2.4.1

2.4.2

2.5

2.5.1

2.6

3.1

3.1.1

3.1.2

3.1.3

3.1.4

Exhibit Description

Agreement of Merger and Business Combination Agreement dated as of July 10, 2019, among Liberty Tax, Inc., Buddy’s Newco,
LLC, Franchise Group New Holdco, LLC, Franchise Group B Merger Sub, LLC, and Vintage RTO, L.P. (incorporated by reference
to Exhibit 2.1 to Form 8-K, File No. 001-35588 filed on July 11, 2019).
Agreement and Plan of Merger, dated as of August 7, 2019, by and among Liberty Tax, Inc., Vitamin Shoppe, Inc. and Valor
Acquisition, LLC (incorporated by reference to Exhibit 2.1 to Form 8-K, File No. 001-35588 filed on August 8, 2019).
First Amendment to Agreement and Plan of Merger, dated as of November 11, 2019, by and among Franchise Group, Inc., Vitamin
Shoppe, Inc. and Valor Acquisition, LLC. (incorporated by reference to Exhibit 2.1 to Form 8-K, File No. 001-35588 filed on
November 12, 2019).
Equity and Asset Purchase Agreement, dated as of August 27, 2019, by and between Sears Hometown Outlet Stores, Inc., Franchise
Group Newco S, LLC and solely for purposes of Section 10.17 thereto, Liberty Tax, Inc. (incorporated by reference to Exhibit 2.1 to
Form 8-K, File No. 001-35588 on August 28, 2019).
Asset Purchase Agreement, dated as of December 16, 2019, by and among Franchise Group Newco R, LLC, the sellers listed on
Schedule I thereto, and Revolution Financial, Inc. as the representative of the sellers (incorporated by reference to Exhibit 2.1 to
Form 8-K, File No. 001-35588 filed on December 17, 2019).
Amendment No. 1, dated as of March 12, 2020, to Asset Purchase Agreement, dated as of December 16, 2019, by and among
Franchise Group Newco R, LLC, the sellers listed on Schedule I thereto, and Revolution Financial, Inc. as the representative of the
sellers (incorporated by reference to Exhibit 2.1 to Form 8-K, File No. 001-35588 filed on March 12, 2020).
Mutual Termination Agreement, dated as of March 31, 2020, by and among Franchise Group Newco R, LLC, the sellers listed on
Schedule I thereto, and Revolution Financial, Inc. as the representative of the sellers (incorporated by reference to Exhibit 2.1 to
Form 8-K, File No. 001-35588 filed on April 3, 2020)
Agreement and Plan of Merger, dated as of December 28, 2019, by and among Franchise Group Newco Intermediate AF, LLC,
American Freight Group, Inc., Franchise Group Merger Sub AF, Inc., and The Jordan Company, L.P., solely in its capacity as
representative (incorporated by reference to Exhibit 2.1 to Form 8-K, File No. 001-35588 filed on December 30, 2019).
Amendment to Agreement and Plan of Merger, dated as of February 14, 2020, by and among American Freight Group, Inc.,
Franchise Group Newco Intermediate AF, LLC and The Jordan Company, L.P., solely in its capacity as representative for the Fully-
Diluted Stockholders (as defined in the Merger Agreement) (incorporated by reference to Exhibit 2.1, File No. 001-35588 filed on
February 18, 2020).
Equity Purchase Agreement, dated as of January 23, 2021, by and among Franchise Group Newco PSP, LLC, PSP Holdings, LLC,
Sentinel Capital Partners VI-A, L.P., Sentinel PSP Blocker, Inc., PSP Midco, LLC, PSP Intermediate, LLC, Sentinel Capital
Partners, L.L.C., solely for purposes of agreeing to the covenants set forth in Section 6.8 and Section 6.9 thereof, effective as of
immediately prior to the Closing (as defined therein), a newly formed Delaware limited liability company to be named PSP Midco
Holdings, LLC, and Franchise Group, Inc., solely for purposes of agreeing to the covenants set forth in Section 10.19 thereof
(incorporated by reference to Exhibit 2.1, File No. 001-35588 filed on January 28, 2021).
Second Amended and Restated Certificate of Incorporation of Liberty Tax, Inc. (incorporated by reference to Exhibit 3.1 to Form 8-
K, File No. 001-35588 filed on December 19, 2018).
Certificate of Designation of the Voting Non-Economic Preferred Stock of Liberty Tax, Inc. filed with the Secretary of State of the
State of Delaware July 10, 2019 (incorporated by reference to Exhibit 3.1, File No. 001-35588 filed on July 11, 2019).
Certificate of Amendment to the Second Amended and Restated Certificate of Incorporation of Liberty Tax, Inc. (incorporated by
reference to Exhibit 3.1 to Form 8-K, File No. 001-35588 filed on September 19, 2019).
Certificate of Increase of the Number of Shares of Voting Non-Economic Preferred Stock of Franchise Group, Inc., filed with the
Secretary of State of the State of Delaware on September 30, 2019 (incorporated by reference to Exhibit 3.1 to Form 8-K, File No.
001-35588 filed on October 1, 2019).
Certificate of Designation designating the 7.50% Series A Cumulative Perpetual Preferred Stock of Franchise Group, Inc.
(incorporated by reference to Exhibit 3.1 to Form 8-K, File No. 001-35588 filed September 18, 2020).

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Table of Contents

Exhibit
Number

3.1.5

3.2

4.1

4.2

4.3*
10.1#

10.2#

10.3#

10.4

10.4.1

10.4.2

10.4.3

10.5

10.6

10.7

10.8

10.8.1

Exhibit Description

Certificate of Increase of the Number of Shares of 7.50% Series A Cumulative Perpetual Preferred Stock of Franchise Group, Inc.,
filed with the Secretary of State of the State of Delaware on January 15, 2021 Certificate of Increase of the Number of Shares of
Voting Non-Economic Preferred Stock of Franchise Group, Inc., filed with the Secretary of State of the State of Delaware on
September 30, 2019 (incorporated by reference to Exhibit 3.1 to Form 8-K, File No. 001-35588 filed on January 15, 2021).
Second Amended and Restated Bylaws of Liberty Tax, Inc. (incorporated by reference to Exhibit 3.2 to Form 8-K, File No. 001-
35588 filed on July 15, 2014).
Form of Indenture with respect to Senior Debt Securities (incorporated by reference to Exhibit 4.2 to Form S-3, File No. 333-199579
filed on October 23, 2014).
Form of Indenture with respect to Subordinated Debt Securities (incorporated by reference to Exhibit 4.4 to Form S-3, File No. 333-
199579 filed on October 23, 2014).
Description of the Company’s Common Stock
JTH Holding, Inc. 2011 Equity and Cash Incentive Plan (incorporated by reference to Exhibit 10.1 to Amendment No. 3 to Form S-
1, File No. 333-176655 filed on February 3, 2012).
Form of Incentive Stock Option Agreement for Employees via JTH Holding, Inc. 2011 Equity and Cash Incentive Plan (incorporated
by reference to Exhibit 10.7 to Amendment No. 5 to Form S-1, File No. 333-176655 filed on October 15, 2012).
Form of Restricted Stock Unit Agreement for Employees via JTH Holding, Inc. 2011 Equity and Cash Incentive Plan (incorporated
by reference to Exhibit 10.5 to Form 10-K, File No. 001-35588 filed on October 1, 2013).
Credit Agreement dated as of May 16, 2019 among Liberty Tax, Inc. Citizen Bank, N.A. and other parties (incorporated by reference
to Exhibit 10.1 to Form 8-K, File No. 001-35588 filed on May 16, 2019).
Second Amendment to Credit Agreement and Assumption Agreement dated as of July 10, 2019, among Liberty Tax, Inc., as the
original borrower, JTH Tax LLC, SiempreTax+ LLC, JTH Financial, LLC, Wefile LLC, JTH Properties 1632, LLC, LTS Properties,
LLC, LTS Software LLC, JTH Tax Office Properties, LLC,  360 Accounting Solutions LLC, JTH Court Plaza, LLC, and Franchise
Group Intermediate L 1, LLC, each as guarantors, Franchise Group Intermediate L 2, LLC, as the replacement borrower, Citizen
Bank, N.A., as administrative agent, and the lenders party thereto (Exhibit 10.7 to Form 8-K, File No. 001-35588 filed on July 11,
2019).
Third Amendment to Credit Agreement, dated as of October 2, 2019, among Franchise Group, Inc., as borrower, JTH Tax LLC,
SiempreTax+ LLC, JTH Financial, LLC, Wefile LLC, JTH Properties 1632, LLC, LTS Properties, LLC, LTS Software LLC, JTH
Tax Office Properties, LLC, 360 Accounting Solutions LLC, JTH Court Plaza, LLC, and Franchise Group Intermediate L 1, LLC,
each as guarantors, CIBI Bank USA, as administrative agent, and the lenders party thereto (incorporated by reference to Exhibit 10.2
to Form 8-K, File No. 001-35588 filed on October 4, 2019).
Sixth Amendment to Credit Agreement, dated as of February 14, 2020, by and among Franchise Group Intermediate L 2, LLC, the
other Loan Parties thereto, the Lenders party thereto and CIBC Bank USA, as Administrative Agent (incorporated by reference to
Exhibit 10.5, File No. 001-35588 filed on February 18, 2020).
Pledge and Security Agreement dated as of May 16, 2019 among Liberty Tax Inc., certain of Liberty Tax Inc's direct and indirect
subsidiaries, Citizen Bank, N.A. and other parties (incorporated by reference to Exhibit 10.2 to Form 8-K, File No. 001-35588 filed
on May 16, 2019).
Guarantee Agreement dated as of May 16, 2019 among Liberty Tax, Inc. certain of Liberty Tax Inc's direct and indirect subsidiaries,
Citizen Bank, N.A. and other parties (incorporated by reference to Exhibit 10.3 to Form 8-K, File No. 001-35588 filed on May 16,
2019).
Subordinated Delayed Draw Note dated as of May 16, 2019 given by Liberty Tax, Inc in favor or Vintage Capital Management, LLC
(incorporated by reference to Exhibit 10.4 to Form 8-K, File No. 001-35588 filed on May 16, 2019).
Credit Agreement dated as of July 10, 2019, among Buddy’s Newco, LLC and Buddy’s Franchising and Licensing LLC, each as
borrowers, Franchise Group Intermediate B, LLC, various lenders from time to time party thereto, and Kayne Solutions Fund, L.P.,
as administrative agent and as collateral agent (incorporated by reference to Exhibit 10.8 to Form 8-K, File No. 001-35588 filed on
July 11, 2019).
Amendment Number One and Consent, dated as of August 23, 2019, to Credit Agreement, dated as of July 10, 2019, among
Buddy’s Newco, LLC and Buddy’s Franchising and Licensing LLC, each as borrowers, Franchise Group Intermediate B, LLC,
various lenders from time to time party thereto, and Kayne Solutions Fund, L.P., as administrative agent and as collateral agent.
(incorporated by reference to Exhibit 10.1 to Form 8-K, File No. 001-35588 filed on August 28, 2019).

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Table of Contents

Exhibit
Number

10.8.2

10.9

10.10

10.11

10.12

10.12.1

10.13

10.13.1

10.13.2

10.13.3

10.13.4

10.14

10.15#

10.16#

10.17#

10.18#

Exhibit Description

Amendment Number Two to Credit Agreement, dated as of September 30, 2019, to Credit Agreement, dated as of July 10, 2019,
among Buddy’s Newco, LLC and Buddy’s Franchising and Licensing LLC, each as borrowers, Franchise Group Intermediate B,
LLC, various lenders from time to time party thereto, and Kayne Solutions Fund, L.P., as administrative agent and as collateral agent
(incorporated by reference to Exhibit 10.1 to Form 8-K, File No. 001-35588 filed on October 4, 2019).
Security Agreement dated as of July 10, 2019, among Buddy’s Newco, LLC, Buddy’s Franchising and Licensing LLC and Franchise
Group Intermediate B, LLC, as grantors, and Kayne Solutions Fund, L.P., as collateral agent (incorporated by reference to Exhibit
10.9 to Form 8-K, File No. 001-35588 filed on July 11, 2019).
Closing Subscription Agreement dated as of July 10, 2019, among Liberty Tax, Inc., and Tributum, L.P. (incorporated by reference
to Exhibit 10.10 to Form 8-K, File No. 001-35588 filed on July 11, 2019).
Post-Closing Subscription Agreement dated as of July 10, 2019, among Liberty Tax, Inc., and Tributum, L.P. (incorporated by
reference to Exhibit 10.11 to Form 8-K, File No. 001-35588 filed on July 11, 2019).
First Amended and Restated Limited Liability Company Agreement dated as of July 10, 2019, among Franchise Group New Holdco,
LLC, as the company, Liberty Tax, Inc., the Brian DeGustino Revocable Trust, the Amy DeGustino Revocable Trust, Samjor Family
LP, Vintage RTO, L.P., Martin Meyer, Fengfeng Ren, David O’Neil and Jeffrey D. Miller, each as a member, and Liberty Tax, Inc.,
as the manager (incorporated by reference to Exhibit 10.1 to Form 8-K, File No. 001-35588 filed on July 11, 2019).
Amended Schedule 1 to the First Amended and Restated Limited Liability Company Agreement, dated as of July 10, 2019, among
Franchise Group New Holdco, LLC, as the company, Franchise Group, Inc., the Brian DeGustino Revocable Trust, the Amy
DeGustino Revocable Trust, Samjor Family LP, Vintage RTO, L.P., Martin Meyer, Fengfeng Ren, David O’Neil and Jeffrey D.
Miller, each as a member, and Franchise Group, Inc., as the manager (incorporated by reference to Exhibit 10.2 File No. 001-35588
filed on October 1, 2019).
Registration Rights Agreement dated as of July 10, 2019, among Liberty Tax, Inc., Tributum, L.P., the Brian DeGustino Revocable
Trust, the Amy DeGustino Revocable Trust, Samjor Family LP, Vintage RTO, L.P., Martin Meyer and Fengfeng Ren, David O’Neil
and Jeffrey D. Miller (incorporated by reference to Exhibit 10.2 to Form 8-K, File No. 001-35588 filed on July 11, 2019).
Amendment No. 1 to Registration Rights Agreement, dated as of September 30, 2019, among Franchise Group, Inc., Tributum, L.P.,
Samjor Family LP, Vintage RTO, L.P., Vintage Capital Management, LLC and Vintage Tributum, LP (incorporated by reference to
Exhibit 10.2 to Form 8-K, File No. 001-35588 filed on October 1, 2019).
Amendment No. 2 to Registration Rights Agreement, dated as of October 23, 2019, by and among Franchise Group, Inc., Tributum,
L.P., Samjor Family LP, Vintage RTO, L.P., Vintage Capital Management, LLC and Vintage Tributum, LP (incorporated by
reference to Exhibit 10.7 to Form 8-K, File No. 001-35588 filed on October 23, 2019).
Amendment No. 3 to Registration Rights Agreement dated as of December 16, 2019 (incorporated by reference to Exhibit 10.4 to
Form 8-K, File No. 001-35588 filed on December 17, 2019).
Amendment No. 4 to Registration Rights Agreement, dated January 31, 2020, by and among Franchise Group, Inc., Tributum, L.P.,
Samjor Family LP, Vintage RTO, L.P., Vintage Capital Management, LLC, Vintage Tributum, LP, Stefac LP, Brian Kahn and Lauren
Kahn, as tenants by the entirety, and B. Riley FBR, Inc. (incorporated by reference to Exhibit 4.4.4 to Form S-3, File No. 333-
236211 filed on January 31, 2020).
Income Tax Receivable Agreement dated as of July 10, 2019, among Liberty Tax, Inc., Vintage RTO, L.P., Samjor Family LP, the
Brian DeGustino Revocable Trust, the Amy DeGustino Revocable Trust, Martin Meyer, Fengfeng Ren, David O’Neil and Jeffrey D.
Miller (incorporated by reference to Exhibit 10.6 to Form 8-K, File No. 001-35588 filed on July 11, 2019).
Executive Employment and Severance Agreement between Brian Kahn and Franchise Group, Inc., dated October 2, 2019
(incorporated by reference to Exhibit 10.3 to Form 8-K, File No. 001-35588 filed on October 4, 2019).
Executive Employment and Severance Agreement between Eric Seeton and Franchise Group, Inc., dated October 2, 2019
(incorporated by reference to Exhibit 10.4 to Form 8-K, File No. 001-35588 filed on October 4, 2019). 
Executive Employment and Severance Agreement between Andrew Laurence and Franchise Group, Inc., dated October 2, 2019
(incorporated by reference to Exhibit 10.5 to Form 8-K, File No. 001-35588 filed on October 4, 2019).
Executive Employment and Severance Agreement between Andrew Kaminsky and Franchise Group, Inc., dated October 2, 2019
(incorporated by reference to Exhibit 10.6 to Form 8-K, File No. 001-35588 filed on October 4, 2019).

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Exhibit
Number

10.19

10.20

10.21

10.22

10.23

10.24

10.25#

10.26#

10.27#

10.28#

10.29

10.29.1

10.30

10.31

10.31.1

10.31.2*

10.32

10.33

Exhibit Description

Credit Agreement, dated as of October 23, 2019, by and among Franchise Group Intermediate S, LLC, Franchise Group Newco S,
LLC, each of its subsidiaries named therein, Franchise Group Intermediate Holdco, LLC, Franchise Group New Holdco, LLC,
Franchise Group Intermediate L, LLC, the lenders named therein and Guggenheim Credit Services, LLC, as administrative agent
and collateral agent (incorporated by reference to Exhibit 10.1 to Form 8-K, File No. 001-35588 filed on October 23, 2019).
Security Agreement, dated as of October 23, 2019, by and among Franchise Group Intermediate S, LLC, Franchise Group Newco S,
LLC, each of its subsidiaries named therein and Guggenheim Credit Services, LLC (incorporated by reference to Exhibit 10.2 to
Form 8-K, File No. 001-35588 filed on October 23, 2019).
Parent Guaranty and Collateral Agreement, dated as of October 23, 2019, among Franchise Group Intermediate Holdco, LLC,
Franchise Group New Holdco, LLC, Franchise Group Intermediate L, LLC and Guggenheim Credit Services, LLC (incorporated by
reference to Exhibit 10.3 to Form 8-K, File No. 001-35588 filed on October 23, 2019).
Subscription Agreement, dated as of October 23, 2019, by and between Franchise Group, Inc. and Stefac LP (incorporated by
reference to Exhibit 10.4 to Form 8-K, File No. 001-35588 filed on October 23, 2019).
Subscription Agreement, dated as of October 23, 2019, by and between Franchise Group, Inc. and B. Riley FBR, Inc. (incorporated
by reference to Exhibit 10.5 to Form 8-K, File No. 001-35588 filed on October 23, 2019).
Subscription Agreement, dated as of October 23, 2019, by and between Franchise Group, Inc. and Brian R. Kahn and Lauren Kahn,
as tenants by the entirety (incorporated by reference to Exhibit 10.6 to Form 8-K, File No. 001-35588 filed on October 23, 2019).
Franchise Group, Inc. 2019 Omnibus Incentive Plan (incorporated by reference to Exhibit 10.1 to Form 8-K, File No. 001-35588
filed on December 5, 2019).
Form of Franchise Group, Inc. 2019 Omnibus Incentive Plan Stock Option Award Agreement (incorporated by reference to Exhibit
10.2 to Form 8-K, File No. 001-35588 filed on December 5, 2019).
Form of Franchise Group, Inc. 2019 Omnibus Incentive Plan Restricted Stock Unit Award Agreement (incorporated by reference to
Exhibit 10.3 to Form 8-K, File No. 001-35588 filed on December 5, 2019).
Form of Franchise Group, Inc. 2019 Omnibus Incentive Plan Performance Restricted Stock Unit Award Memorandum and
Agreement (incorporated by reference to Exhibit 10.4 to Form 8-K, File No. 001-35588 filed on December 5, 2019).
Loan and Security Agreement dated as of December  16, 2019, by and between GACP II, LP, a Delaware limited partnership,
Vitamin Shoppe Industries LLC, a New York limited liability company, Vitamin Shoppe Mariner, LLC, a Delaware limited liability
company, Vitamin Shoppe Global, LLC, a Delaware limited liability company, Vitamin Shoppe Florida, LLC, a Delaware limited
liability company, Betancourt Sports Nutrition, LLC, a Florida limited liability company and Vitamin Shoppe Procurement Services,
LLC, a Delaware limited liability company, Valor Acquisition, LLC, a Delaware corporation, GACP Finance Co., and LLC, a
Delaware limited liability company (incorporated by reference to Exhibit 10.1 to Form 8-K, File No. 001-35588 filed on December
17, 2019).
Amendment Number One to Loan and Security Agreement, dated as of May 22, 2020, by and among Vitamin Shoppe Industries
LLC and each of its subsidiaries named therein, as borrowers, Valor Acquisition, LLC, as a guarantor, the lenders named therein and
GACP Finance Co., LLC, as agent (incorporated by reference to Exhibit 10.2 to Form 8-K, File No. 001-35588 filed on May 29,
2020).
Intercreditor Agreement dated as of December 16, 2019, by and between Lender, Borrowers, Guarantor, Agent, and GACP Finance
Co., LLC, a Delaware limited liability company (incorporated by reference to Exhibit 10.2 to Form 8-K, File No. 001-35588 filed on
December 17, 2019).
Second Amended and Restated Loan and Security Agreement dated as of December 16, 2019, by and between Lenders, Borrowers,
Guarantor, and Agent (incorporated by reference to Exhibit 10.3 to Form 8-K, File No. 001-35588 filed on December 17, 2019).
Amendment Number One to Second Amended and Restated Loan and Security Agreement, dated as of May 22, 2020, by and among
Vitamin Shoppe Industries LLC and each of its subsidiaries named therein, as borrowers, Valor Acquisition, LLC, as a guarantor,
and JPMorgan Chase Bank, N.A., as agent and a lender (incorporated by reference to Exhibit 10.2 to Form 8-K, File No. 001-35588
filed on May 29, 2020).
Amendment Number Two and Limited Waiver to Second Amended and Restated Loan and Security Agreement dated as of August
25, 2020, by and between Lenders, Borrowers, Guarantor, and Agent
Forms of Subscription Agreement (incorporated by reference to Exhibit 10.4 to Form 8-K, File No. 001-35588 filed on December
17, 2019).
Equity Commitment Letter dated as of August 7, 2019, by and between Liberty Tax, Inc. and Tributum, L.P. (incorporated by
reference to Exhibit 4.11 to Form S-3, File No. 333-236211 filed on January 31, 2020).

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Table of Contents

Exhibit
Number

10.33.1

10.34

10.35

10.36

10.36.1

10.36.2

10.36.3

10.37

10.38

10.38.1

10.39

10.40

10.41

10.42

10.43

10.43.1

Exhibit Description
Amendment to Equity Commitment Letter dated as of December 16, 2019 (incorporated by reference to Exhibit 10.3 to Form 8-K,
File No. 001-35588 filed on December 17, 2019).
Subscription Agreement, dated as of January 3, 2020, by and between Franchise Group, Inc. and Stefac LP (incorporated by
reference to Exhibit 10.1 to Form 8-K, File No. 001-35588 filed on January 6, 2020).
Forms of Subscription Agreement (incorporated by reference to Exhibit 10.1 to Form 8-K, File No. 001-35588 filed on February 12,
2020).
Credit Agreement, dated as of February 14, 2020, by and among Franchise Group New Holdco, LLC, Franchise Group Intermediate
Holdco, LLC, each of its subsidiaries named therein, the lenders named therein, GACP Finance Co., LLC, as administrative agent,
and Kayne Solutions Fund, L.P., as collateral agent (incorporated by reference to Exhibit 10.1, File No. 001-35588 filed on February
18, 2020).
Limited Waiver, Joinder and Amendment Number Two to Credit Agreement, dated as of May 1, 2020, by and among Franchise
Group New Holdco, LLC, Franchise Group Intermediate Holdco, LLC, each of its subsidiaries named therein, the lenders named
therein, GACP Finance Co., LLC, as administrative agent, and Kayne Solutions Fund, L.P., as collateral agent (incorporated by
reference to Exhibit 10.1 to Form 8-K, File No. 001-35588 filed on May 7, 2020).
Amendment Number Three to Credit Agreement, dated as of September 23, 2020, by and among Franchise Group New Holdco,
LLC, Franchise Group Intermediate Holdco, LLC, each of their direct and indirect subsidiaries named therein, the lenders named
therein, GACP Finance Co., LLC, as administrative agent, and Kayne Solutions Fund, L.P., as collateral agent (incorporated by
reference to Exhibit 10.1 to Form 8-K, File No. 001-35588 filed September 28, 2020).
Amendment Number Four to Credit Agreement, dated as of September 25, 2020, by and among Franchise Group New Holdco, LLC,
Franchise Group Intermediate Holdco, LLC, each of their direct and indirect subsidiaries named therein, the lenders named therein,
GACP Finance Co., LLC, as administrative agent, and Kayne Solutions Fund, L.P., as collateral agent (incorporated by reference to
Exhibit 10.2 to Form 8-K, File No. 001-35588 filed September 28, 2020).
Security Agreement, dated as of February 14, 2020, by and among Franchise Group New Holdco, LLC, Franchise Group
Intermediate Holdco, LLC, each of its subsidiaries named therein and Kayne Solutions Fund, L.P., as collateral agent (incorporated
by reference to Exhibit 10.2, File No. 001-35588 filed on February 18, 2020).
ABL Credit Agreement, dated as of February 14, 2020, by and among Franchise Group New Holdco, LLC, Franchise Group
Intermediate Holdco, LLC, each of its subsidiaries named therein, the lenders named therein, and GACP Finance Co., LLC, as
administrative agent and collateral agent (incorporated by reference to Exhibit 10.3, File No. 001-35588 filed on February 18, 2020).
Joinder and Amendment Number Three to ABL Credit Agreement, dated as of May 1, 2020, by and among Franchise Group New
Holdco, LLC, Franchise Group Intermediate Holdco, LLC, each of its subsidiaries named therein, the lenders named therein, and
GACP Finance Co., LLC, as administrative agent and collateral agent (incorporated by reference to Exhibit 10.2 to Form 8-K, File
No. 001-35588 filed on May 7, 2020).
Security Agreement, dated as of February 14, 2020, by and among by and among Franchise Group New Holdco, LLC, Franchise
Group Intermediate Holdco, LLC, each of its subsidiaries named therein and GACP Finance Co., LLC, as administrative agent and
collateral agent (incorporated by reference to Exhibit 10.4 File No. 001-35588 filed on February 18, 2020).
Subscription Agreement, dated as of February 14, 2020, by and between Franchise Group, Inc. and Kayne FRG Holdings, L.P.
(incorporated by reference to Exhibit 10.6, File No. 001-35588 filed on February 18, 2020).
Registration Rights Agreement, dated as of February 14, 2020, by and between Franchise Group, Inc. and Kayne FRG Holdings,
L.P. (incorporated by reference to Exhibit 10.7, File No. 001-35588 filed on February 18, 2020).
Second Amended and Restated Limited Liability Company Agreement of Franchise Group New Holdco, LLC dated as of April 1,
2020, between Franchise Group New Holdco, Inc., as the company, and Franchise Group, Inc. (incorporated by reference to Exhibit
10.18.2 to Form 10-K/T, File No. 001-35588 filed on April 24, 2020).
Underwriting Agreement, dated June 25, 2020, by and between Franchise Group, Inc. and B. Riley FBR, Inc., as representative of
the several underwriters (incorporated by reference to Exhibit 1.1 to Form 8-K, File No. 001-35588 filed June 30, 2020).
Amendment Number One, dated as of July 25, 2020, to Underwriting Agreement, dated June 25, 2020, by and between Franchise
Group, Inc. and B. Riley FBR, Inc., as representative of the several underwriters (incorporated by reference to Exhibit 1.1 to Form 8-
K, File No. 001-35588 filed July 30, 2020).

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Table of Contents

Exhibit
Number

10.44

10.45

10.46

10.47

10.48

10.49

10.50#*
10.50.1#*

21.1*
23.1*
23.2*
24.1*
31.1**  
31.2**
32.1**
32.2**
101 

Exhibit Description
Senior Secured Super Priority Debtor-In-Possession Delayed Draw Term Loan Agreement, dated as of July 10, 2020, by and among
Franchise Group, Inc., Tuesday Morning Corporation, Tuesday Morning, Inc. and each of the subsidiaries of Tuesday Morning
Corporation and Tuesday Morning, Inc. named therein (incorporated by reference to Exhibit 10.1 to Form 8-K, File No. 001-35588
filed July 10, 2020).
Underwriting Agreement, dated as of September 15, 2020, by and between the Company and B. Riley Securities, Inc., as
representative of the several underwriters named therein (incorporated by reference to Exhibit 1.1 to Form 8-K, File No. 001-35588
filed September 18, 2020).
Amendment Number Four to Credit Agreement, dated as of September 25, 2020, by and among Franchise Group New Holdco, LLC,
Franchise Group Intermediate Holdco, LLC, each of their direct and indirect subsidiaries named therein, the lenders named therein,
GACP Finance Co., LLC, as administrative agent, and Kayne Solutions Fund, L.P., as collateral agent (incorporated by reference to
Exhibit 10.2 to Form 8-K, File No. 001-35588 filed September 28, 2020).
ABL Security Agreement, dated as of September 23, 2020, by and among by and among Franchise Group New Holdco, LLC,
Franchise Group Intermediate Holdco, LLC, each of their direct and indirect subsidiaries named therein and Citizens Bank, N.A., as
administrative agent and collateral agent (incorporated by reference to Exhibit 10.4 to Form 8-K, File No. 001-35588 filed
September 28, 2020).
ABL Credit Agreement, dated as of September 23, 2020, by and among Franchise Group New Holdco, LLC, Franchise Group
Intermediate Holdco, LLC, each of their direct and indirect subsidiaries named therein, the lenders named therein, Citizens Bank,
N.A., as administrative agent and collateral agent, and the other persons named therein (incorporated by reference to Exhibit 10.3 to
Form 8-K, File No. 001-35588 filed September 28, 2020).
Underwriting Agreement, dated as of January 11, 2021, by and between the Company and B. Riley Securities, Inc., as representative
of the several underwriters named therein (incorporated by reference to Exhibit 1.1 to Form 8-K, File No. 001-35588 filed January
15, 2021).
Executive Employment and Severance Agreement between Todd Evans and Franchise Group, Inc., dated August 1, 2020.
Amendment to Executive Employment and Severance Agreement between Todd Evans and Franchise Group, Inc., dated March 8,
2021.
Subsidiaries of Franchise Group, Inc.
Consent of Deloitte & Touche LLP
Consent of Cherry Bekaert LLP
Power of Attorney (included on signature page)
Certification of the Chief Executive Officer pursuant to Section 302 of the Sarbanes Oxley Act of 2002
Certification of the Chief Financial Officer pursuant to Section 302 of the Sarbanes Oxley Act of 2002
Certification of the Chief Executive Officer pursuant to Section 906 of the Sarbanes Oxley Act of 2002
Certification of the Chief Financial Officer pursuant to Section 906 of the Sarbanes Oxley Act of 2002
The following materials from the Registrant's Annual Report on Form 10-K for the year ended December 26, 2020, are formatted in
XBRL (eXtensible Business Reporting Language):(i) Consolidated Balance Sheets as of December 26, 2020 and December 28,
2019, (ii) Consolidated Statements of Operations for the year ended December 26, 2020, Transition Period ended December 28,
2019, and years ended April 30, 2019 and 2018, (iii) Consolidated Statements of Comprehensive Income for the year ended
December 26, 2020, Transition Period ended December 28, 2019, and years ended April 30, 2019 and 2018, (iv) Consolidated
Statement of Stockholders' Equity for the year ended December 26, 2020, Transition Period ended December 28, 2019, and years
ended April 30, 2019 and 2018, (v) Consolidated Statements of Cash Flows for the year ended December 26, 2020, Transition
Period ended December 28, 2019, and years ended April 30, 2019 and 2018, and (vi) Notes to Audited Consolidated Financial
Statements.

*    Filed herewith.
**    Furnished herewith.
#    Indicates management contract or compensatory plan

108

Table of Contents

Item 16.    Form 10-K Summary.

None.

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on

its behalf by the undersigned, thereunto duly authorized.

SIGNATURES

Date: March 10, 2021

Date: March 10, 2021

By:

By:

FRANCHISE GROUP, INC.
(Registrant)

/s/ BRIAN R. KAHN
Brian R. Kahn
Chief Executive Officer and Director
(Principal Executive Officer)
/s/ ERIC F. SEETON
Eric F. Seeton
Chief Financial Officer
(Principal Financial and Accounting Officer)

POWER OF ATTORNEY

KNOW ALL PERSONS BY THESE PRESENTS that each of the undersigned whose signature appears below constitutes and appoints Brian R.

Kahn and Eric F. Seeton, his true and lawful attorneys-in-fact, with full power of substitution and resubstitution for him and on his behalf, and in his name,
place, and stead, in any and all capacities to execute and sign any and all amendments to this Annual Report on Form 10-K and to file the same with all
exhibits thereto, and other documents in connection therewith, with the Securities and Exchange Commission, hereby ratifying and confirming all that said
attorneys-in-fact or any of them or their or his substitute or substitutes, may lawfully do or cause to be done by virtue hereof and the registrant hereby
confers like authority on its behalf.

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the

registrant and in the capacities and on the dates indicated.

Date: March 10, 2021

Date: March 10, 2021

Date: March 10, 2021

Date: March 10, 2021

Date: March 10, 2021

/s/ BRIAN R. KAHN
Brian R. Kahn
Chief Executive Officer and Director
(Principal Executive Officer)
/s/ ERIC F. SEETON
Eric F. Seeton
Chief Financial Officer
(Principal Financial and Accounting Officer)
/s/ ANDREW M. LAURENCE
Andrew M. Laurence
Executive Vice President and Chairman of the Board
/s/ MATTHEW AVRIL
Matthew Avril
Director
/s/ PATRICK A. COZZA
Patrick A. Cozza
Director

By:

By:

By:

By:

By:

109

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table of Contents

Date: March 10, 2021

Date: March 10, 2021

Date: March 10, 2021

/s/ THOMAS HERSKOVITS
Thomas Herskovits
Director
/s/ LAWRENCE MILLER
Lawrence Miller
Director
/s/ G. WILLIAM MINNER, JR.
G. William Minner, Jr.
Director

By:

By:

By:

110

 
 
 
 
 
 
DESCRIPTION OF CAPITAL STOCK

Exhibit 4.3

The following is a summary of the capital stock of Franchise Group, Inc. (the “Company”) and certain terms of its Second Amended and Restated
Certificate of Incorporation, as amended (the “Certificate of Incorporation”), the Certificate of Designation of its Voting Non-Economic Preferred Stock
(the “Voting Non-Economic Preferred Stock”), as amended, and, together with that certain Certificate of Increase, dated September 30, 2019 (the “Voting
Non-Economic Preferred Certificate of Designation”), the Certificate of Designation of its Series A Preferred Stock (the “Series A Preferred Stock”), as
amended, and, together with that certain Certificate of Increase, dated January 15, 2021 (the “Series A Preferred Certificate of Designation”), its Second
Amended and Restated Bylaws (the “Bylaws”), that certain Registration Rights Agreement, dated July 10, 2019, as amended as of September 30, 2019,
October 23, 2019 and December 16, 2019, between the Company and certain of its investors listed on Schedule I thereto (the “Vintage Registration Rights
Agreement”), and that certain Registration Rights Agreement, dated February 14, 2020, between the Company and Kayne FRG Holdings, L.P. (the “Kayne
Registration  Rights  Agreement”  and,  together  with  the  Vintage  Registration  Rights  Agreement,  the  “Registration  Rights  Agreements”).  This  discussion
summarizes the material features of the Company’s capital stock but does not purport to be a complete description of these rights and may not contain all
of  the  information  regarding  the  Company’s  capital  stock.  The  descriptions  herein  are  qualified  in  their  entirety  by  reference  to  the  Certificate  of
Incorporation, Certificate of Designation, Bylaws and Registration Rights Agreements, copies of which are filed as exhibits to this Annual Report on Form
10-K of which this exhibit is a part.

General

The Company’s current authorized capital stock consists of 180,000,000 shares of common stock, par value $0.01 per share (“Common Stock”),
and 20,000,000 shares of preferred stock, par value $0.01 per share (“Preferred Stock”), of which 1,886,667 shares are designated as shares of Voting Non-
Economic  Preferred  Stock  and  4,800,000  shares  are  designated  as  Series  A  Preferred  Stock.  As  of  March  4,  2021,  the  Company  had  outstanding
40,094,915 shares of Common Stock, no shares of Voting Non-Economic Preferred Stock and 4,541,125 shares of Series A Preferred Stock.

Certain  of  the  common  units  (“New  Holdco  Units”)  of  Franchise  Group  New  Holdco,  LLC  (“New  Holdco”)  issued  under  that  certain  First
Amended and Restated Limited Liability Company Agreement of New Holdco, dated as of July 10, 2019, by and among New Holdco and its members, as
amended, restated or otherwise modified from time to time (the “New Holdco LLC Agreement”) were, together with one-fifth of a share of Voting Non-
Economic Preferred Stock, redeemable in exchange for one share of Common Stock after an initial six-month lockup period which has expired. As of April
1, 2020, all shares of outstanding Voting Non-Economic Preferred Stock and New Holdco Units (except for the New Holdco Units held by the Company)
were redeemed for shares of Common Stock and no shares of Voting Non-Economic Preferred Stock or New Holdco Units remained outstanding (except
for the New Holdco Units held by the Company).

Common Stock

Dividends and Distributions. Subject to preferences that may apply to any shares of Preferred Stock outstanding at the time, the holders of shares
of Common Stock are entitled to share equally, on a per share basis, in dividends and other distributions of cash, property or shares of the Company’s stock
as may be declared by the Company’s board of directors with respect to shares of Common Stock out of the Company’s assets or funds legally available for
dividends.

Liquidation. In the event of a voluntary or involuntary liquidation, dissolution, distribution of assets or winding up of the Company, the holders of
shares of Common Stock are entitled to share equally, on a per share basis, in all assets of the Company of whatever kind available for distribution after
payment to creditors and subject to any prior distribution rights granted to holders of any outstanding shares of Preferred Stock.

Voting Rights. Each holder of shares of Common Stock is entitled to one vote for each share of Common Stock held of record as of the applicable

record date on any matter submitted to a vote of the Company’s stockholders.

Fundamental Transactions. In connection with certain fundamental transactions, all holders of shares of Common Stock are entitled to receive

consideration in the same form and of the same kind and amount, calculated on a per share basis.

Related Person Transactions. Certain transactions with persons owning 20% or more of the Company’s outstanding shares of Common Stock are
subject to (i) the approval of 66-2/3% of the voting power of the Company’s capital stock held by unaffiliated stockholders, (ii) the approval of independent
directors or (iii) the satisfaction of certain price requirements.

Voting Non-Economic Preferred Stock

Liquidation. The Voting Non-Economic Preferred Stock has no economic rights other than to receive $0.01 per share of Voting Non-Economic
Preferred Stock upon the liquidation, dissolution or winding up of the Company prior to any distribution of assets to holders of shares of Common Stock or
any other class of the Company’s capital stock ranking junior to the Voting Non-Economic Preferred Stock in connection with such liquidation, dissolution
or  winding  up  of  the  Company.  As  a  result,  there  are  no  restrictions  on  the  repurchase  or  redemption  of  shares  of  Preferred  Stock  while  there  is  any
arrearage in the payment of dividends or sinking fund installments.

Voting Rights. With respect to all meetings of the Company’s stockholders at which the holders of shares of Common Stock are entitled to vote
and with respect to any written consent sought by the Company or any other person from the holders of shares of Common Stock, the holders of Voting
Non-Economic Preferred Stock will vote together with the holders of shares of Common Stock as a single class, except as otherwise required under non-
waivable provisions of the Delaware General Corporation Law (the “DGCL”), and the holders of Voting Non-Economic Preferred Stock are entitled to cast
five  votes  per  share  of  Voting  Non-Economic  Preferred  Stock  held  on  any  such  matter.  Until  the  date  on  which  no  shares  of  Voting  Non-Economic
Preferred Stock are outstanding, the Company is prohibited, without the prior affirmative vote or written consent of the holders of a majority of the issued
and  outstanding  shares  of  Voting  Non-Economic  Preferred  Stock,  from  changing,  amending,  altering  or  repealing  any  provision  of  the  Certificate  of
Incorporation or the Bylaws, whether by merger, consolidation or otherwise, or creating a new series of Preferred Stock or issuing any other securities, in
each  case  to  the  extent  any  such  action  would  have  a  material  and  disproportionate  adverse  effect  on  the  voting  rights  of  the  holders  of  Voting  Non-
Economic Preferred Stock relative to the voting rights of the holders of Common Stock.

Redemption and Exchange. One-fifth of a share of Voting Non-Economic Preferred Stock held by certain holders thereof, together with one New
Holdco Unit held by such holders, was redeemable at the election of such holders, following the expiration of an initial six-month lockup period which has
expired,  in  exchange  for  one  share  of  Common  Stock  in  accordance  with  the  Voting  Non-Economic  Preferred  Certificate  of  Designation  and  the  New
Holdco LLC Agreement. Under certain circumstances as provided in the New Holdco LLC Agreement and the Voting Non-Economic Preferred Certificate
of Designation (e.g., a change of control), the Company had the right to require New Holdco Units and shares of Voting Non-Economic Preferred Stock
held by certain holders to be redeemed in exchange for shares of Common Stock as further described above. As of April 1, 2020, all shares of outstanding
Voting  Non-Economic  Preferred  Stock  and  New  Holdco  Units  (except  for  the  New  Holdco  Units  held  by  the  Company)  were  redeemed  for  shares  of
Common Stock and no shares of Voting Non-Economic Preferred Stock or New Holdco Units remained outstanding (except for the New Holdco Units held
by the Company).

Transfer Restrictions. Subject to certain exceptions set forth in the New Holdco LLC Agreement, Voting Non-Economic Preferred Stock may not
have been transferred, in whole or in part, by any holder directly or indirectly without the prior written consent of the Company. To the extent that certain
holders of New Holdco Units transferred any of their New Holdco Units in accordance with the New Holdco LLC Agreement, such holders were required
to  transfer  one-fifth  of  a  share  of  Voting  Non-Economic  Preferred  Stock  held  by  such  holders  for  each  such  New  Holdco  Unit  transferred,  to  the  same
transferee of such New Holdco Unit.

Series A Preferred Stock

Ranking. The Series A Preferred Stock ranks, as to dividend rights and rights upon the Company’s liquidation, dissolution or winding-up:

1. Senior to all classes or series of Common Stock and to all other equity securities issued by the Company expressly designated as ranking junior to

the Series A Preferred Stock;

2. On parity with any future class or series of the Company’s equity securities expressly designated as ranking on parity with the Series A Preferred

3.

Stock;
Junior  to  all  equity  securities  issued  by  the  Company  with  terms  specifically  providing  that  those  equity  securities  rank  senior  to  the  Series  A
Preferred Stock with respect to the payment of dividends and the distribution of assets upon the Company’s liquidation, dissolution or winding up;
and

4. Effectively junior to all of the Company’s existing and future indebtedness (including indebtedness convertible into Common Stock or Preferred
Stock) and to the indebtedness and other liabilities of (as well as any preferred equity interests held by others in) the Company’s existing or future
subsidiaries.

Dividends. Holders of Series A Preferred Stock are entitled to receive, when and as declared by the Company’s board of directors, out of funds
legally available for the payment of dividends, cumulative cash dividends at the rate of 7.50% of the $25.00 liquidation preference per year (equivalent to
$1.875 per year). Dividends are payable quarterly in arrears on or about the 15th day of January, April, July and October; provided that if any dividend
payment date is not a business day, as defined in

the Series A Preferred Certificate of Designation, then the dividend which would otherwise have been payable on that dividend payment date may be paid
on the next succeeding business day and no interest, additional dividends or other sums will accumulate on the amounts so payable for the period from and
after that dividend payment date to that next succeeding business day.

Any dividend, including any dividend payable on the Series A Preferred Stock for any partial dividend period, is computed on the basis of a 360-
day year consisting of twelve 30-day months. Dividends are payable to holders of record of Series A Preferred Stock as they appear in the transfer agent’s
records at the close of business on the applicable record date, which will be the date that the Company’s board of directors designates for the payment of a
dividend that is not more than 30 nor less than 10 days prior to the dividend payment date.

The Company’s board of directors will not authorize, pay or set apart for payment by the Company any dividend on the Series A Preferred Stock

at any time that:

•

•

•

•

•

•

•

the terms and provisions of any of the Company’s agreements, including any agreement relating to the Company’s indebtedness, prohibits such
authorization, payment or setting apart for payment;

the  terms  and  provisions  of  any  of  the  Company’s  agreements,  including  any  agreement  relating  to  the  Company’s  indebtedness,  provides  that
such authorization, payment or setting apart for payment thereof would constitute a breach of, or a default under, such agreement; or

the law restricts or prohibits the authorization or payment.

Notwithstanding the foregoing, dividends on the Series A Preferred Stock accumulate whether or not:

the  terms  and  provisions  of  any  of  the  Company’s  agreements  relating  to  the  Company’s  indebtedness  prohibit  such  authorization,  payment  or
setting apart for payment;

the Company has earnings;

there are funds legally available for the payment of the dividends; and

the dividends are authorized.

No interest, or sums in lieu of interest, is payable in respect of any dividend payment or payments on the Series A Preferred Stock, which may be
in arrears, and holders of the Series A Preferred Stock are not entitled to any dividends in excess of the full cumulative dividends described above. Any
dividend payment made on the Series A Preferred Stock shall first be credited against the earliest accumulated but unpaid dividends due with respect to
those shares.

The Company will not pay or declare and set apart for payment any dividends (other than a dividend paid in Common Stock or other stock ranking
junior to the Series A Preferred Stock with respect to dividend rights and rights upon the voluntary or involuntary liquidation, dissolution or winding up of
the Company) or declare or make any distribution of cash or other property on Common Stock or other stock that ranks junior to or on parity with the
Series A Preferred Stock with respect to dividend rights and rights upon the voluntary or involuntary liquidation, dissolution or winding up of the Company
or redeem or otherwise acquire Common Stock or other stock that ranks junior to or on parity with the Series A Preferred Stock with respect to dividend
rights and rights upon the voluntary or involuntary liquidation, dissolution or winding up of the Company (except (i) by conversion into or exchange for
Common Stock or other stock ranking junior to the Series A Preferred Stock with respect to dividend rights and rights upon the voluntary or involuntary
liquidation,  dissolution  or  winding  up  of  the  Company,  (ii)  for  the  redemption  of  shares  of  the  Company’s  stock  pursuant  to  the  provisions  of  the
Company’s charter relating to the restrictions upon ownership and transfer of the Company’s stock and (iii) for a purchase or exchange offer made on the
same terms to holders of all outstanding shares of Series A Preferred Stock and any other stock that ranks on parity with the Series A Preferred Stock with
respect to dividend rights and rights upon the voluntary or involuntary liquidation, dissolution or winding up of the Company), unless the Company also
has either paid or declared and set apart for payment full cumulative dividends on the Series A Preferred Stock for all past dividend periods.

Notwithstanding the foregoing, if the Company does not either pay or declare and set apart for payment full cumulative dividends on the Series A
Preferred Stock and all stock that ranks on parity with the Series A Preferred Stock with respect to dividends, the amount which the Company has declared
will be allocated pro rata to the holders of Series A Preferred Stock and to each equally ranked class or series of stock, so that the amount declared for each
share of Series A Preferred Stock and for each share of each equally ranked class or series of stock is proportionate to the accrued and unpaid dividends on
those

shares. Any dividend payment made on the Series A Preferred Stock will first be credited against the earliest accrued and unpaid dividend.

Liquidation Preference. In the event of any voluntary or involuntary liquidation, dissolution or winding up of the Company’s affairs, the holders
of shares of Series A Preferred Stock are entitled to be paid out of the Company’s assets legally available for distribution to the Company’s shareholders a
liquidation  preference  of  $25.00  per  share,  plus  an  amount  equal  to  any  accumulated  and  unpaid  dividends  to  the  date  of  payment  (whether  or  not
declared), before any distribution or payment may be made to holders of shares of Common Stock or any other class or series of the Company’s equity
stock ranking, as to liquidation rights, junior to the Series A Preferred Stock.

If, upon the voluntary or involuntary liquidation, dissolution or winding up of the Company, the Company’s available assets are insufficient to pay
the full amount of the liquidating distributions on all outstanding shares of Series A Preferred Stock and the corresponding amounts payable on all shares of
each other class or series of capital stock ranking, as to liquidation rights, on a parity with the Series A Preferred Stock, then the holders of the Series A
Preferred Stock and each such other class or series of capital stock ranking, as to liquidation rights, on a parity with the Series A Preferred Stock will share
ratably in any distribution of assets in proportion to the full liquidating distributions to which they would otherwise be respectively entitled. Holders of
Series A Preferred Stock will be entitled to written notice of any liquidation no fewer than 30 days and no more than 60 days prior to the payment date.
After payment of the full amount of the liquidating distributions to which they are entitled, the holders of Series A Preferred Stock will have no right or
claim to any of the Company’s remaining assets.

The Company’s consolidation or merger with or into any other entity or the sale, lease, transfer or conveyance of all or substantially all of the
Company’s property or business will not be deemed to constitute the liquidation, dissolution or winding up of the Company. The Series A Preferred Stock
ranks senior to the Common Stock as to priority for receiving liquidating distributions and on a parity with any existing and future equity securities which,
by their terms, rank on a parity with the Series A Preferred Stock.

Optional Redemption. The Series A Preferred Stock is not redeemable prior to September 18, 2025, except under the circumstances described
below. On or after September 18, 2025, the Series A Preferred Stock may be redeemed at the Company’s option, in whole or in part, from time to time, at a
redemption price of $25.00 per share, plus all dividends accumulated and unpaid (whether or not declared) on the Series A Preferred Stock up to, but not
including, the date of such redemption, upon the giving of notice, as provided below.

If fewer than all of the outstanding shares of Series A Preferred Stock are to be redeemed, the shares to be redeemed will be determined pro rata or

by lot.

In the event the Company elects to redeem Series A Preferred Stock, notice of redemption will be mailed to each holder of record of Series A
Preferred Stock called for redemption at such holder’s address as it appear on the Company’s stock transfer records, not less than 30 nor more than 60 days
prior to the date fixed for redemption. The notice will notify the holder of the election to redeem the shares and will state at least the following:

•

•

•

•

•

the date fixed for redemption thereof, which is referred to as the Redemption Date;

the redemption price;

the number of shares of Series A Preferred Stock a to be redeemed (and, if fewer than all the shares are to be redeemed, the number of shares to be
redeemed from such holder);

the place(s) where holders may surrender certificates, if any, evidencing the Series A Preferred Stock for payment; and

that dividends on the shares of Series A Preferred Stock will cease to accumulate on the date prior to the Redemption Date.

On  or  after  the  Redemption  Date,  each  holder  of  Series  A  Preferred  Stock  to  be  redeemed  that  holds  a  certificate  other  than  through  The
Depository Trust Company book entry described below must present and surrender the certificates evidencing the shares of Series A Preferred Stock at the
place designated in the notice of redemption and shall be entitled to the redemption price and any accumulated and unpaid dividends payable upon the
redemption following the surrender.

From and after the Redemption Date (unless the Company defaults in payment of the redemption price):

•

all dividends on the shares designated for redemption in the notice will cease to accumulate;

•

•

all rights of the holders of the shares, except the right to receive the redemption price thereof (including all accumulated and unpaid dividends up
to the date prior to the Redemption Date), will cease and terminate; and

the shares will not be deemed to be outstanding for any purpose whatsoever.

Unless full cumulative dividends on all shares of Series A Preferred Stock shall have been or contemporaneously are declared and paid or declared
and a sum sufficient for the payment thereof has been or contemporaneously is set apart for payment for all past dividend periods, no shares of Series A
Preferred  Stock  shall  be  redeemed  unless  all  outstanding  shares  of  Series  A  Preferred  Stock  are  simultaneously  redeemed  and  the  Company  shall  not
purchase  or  otherwise  acquire  directly  or  indirectly  any  shares  of  Series  A  Preferred  Stock  (except  by  exchanging  it  for  the  Company’s  capital  stock
ranking junior to the Series A Preferred Stock as to dividends and upon liquidation); provided, however, that the foregoing shall not prevent the purchase or
acquisition  by  the  Company  of  shares  of  Series  A  Preferred  Stock  pursuant  to  a  purchase  or  exchange  offer  made  on  the  same  terms  to  holders  of  all
outstanding shares of Series A Preferred Stock.

Notwithstanding the foregoing, for at least five years after January 15, 2021, the Company has elected not to redeem the 3,291,125 shares of the
Series A Preferred Stock issued on January 15, 2021 (except in the case of a redemption following the occurrence of a Delisting Event or a Change of
Control as described below).

Special Optional Redemption. During any period of time (whether before or after September 18, 2025) that both (i) the Series A Preferred Stock
are no longer listed on the NASDAQ Global Market (“Nasdaq”), the New York Stock Exchange (the “NYSE”) or the NYSE American LLC (the “NYSE
AMER”), or listed or quoted on an exchange or quotation system that is a successor to Nasdaq, the NYSE or the NYSE AMER, and (ii) the Company is not
subject to the reporting requirements of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), but any Series A Preferred Stock is still
outstanding (referred to collectively as a “Delisting Event”), the Company may, at its option, redeem the Series A Preferred Stock, in whole or in part and
within 90 days after the date of the Delisting Event, by paying $25.00 per share, plus any accumulated and unpaid dividends to, but not including, the date
of redemption.

In addition, upon the occurrence of a Change of Control (defined below), the Company may, at its option, redeem the Series A Preferred Stock, in
whole or in part and within 120 days after the first date on which such Change of Control occurred, by paying $25.00 per share, plus any accumulated and
unpaid dividends to, but not including, the date of redemption (other than any dividend with a record date before the applicable redemption date and a
payment date after the applicable redemption date, which will be paid on the payment date notwithstanding prior redemption of such shares).

If, prior to the Delisting Event Conversion Date or Change of Control Conversion Date (each as defined below), as applicable, the Company has
provided  or  provides  notice  of  redemption  with  respect  to  the  Series  A  Preferred  Stock  (whether  pursuant  to  the  Company’s  optional  redemption  right
described above or the Company’s special optional redemption), the holders of Series A Preferred Stock will not be permitted to exercise the conversion
right described below under “— Conversion Rights” in respect of their shares called for redemption.

The Company will mail to you, if you are a record holder of the Series A Preferred Stock, a notice of redemption, no fewer than 30 days nor more
than 60 days before the redemption date. No failure to give the notice or any defect in the notice or in the mailing of the notice will affect the validity of the
proceedings for the redemption of any shares of Series A Preferred Stock except as to a holder to whom notice was defective or not given. Each notice will
state the following:

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•

•

•

•

•

the redemption date;

the redemption price;

the number of shares of Series A Preferred Stock to be redeemed;

the place(s) where holders may surrender certificates, if any, evidencing the Series A Preferred Stock for payment;

that  the  Series  A  Preferred  Stock  is  being  redeemed  pursuant  to  the  Company’s  special  optional  redemption  right  in  connection  with  the
occurrence of a Delisting Event or Change of Control, as applicable, and a brief description of the transaction or transactions or circumstances
constituting such Delisting Event or Change of Control, as applicable;

that  the  holders  Series  A  Preferred  Stock  to  which  the  notice  relates  will  not  be  able  to  convert  such  shares  of  Series  A  Preferred  Stock  in
connection with the Delisting Event or Change of Control, as applicable, and each share of Series A Preferred Stock tendered for conversion that
is selected, prior to the Delisting Event Conversion Date or Change of

Control Conversion Date, as applicable, for redemption will be redeemed on the related date of redemption instead of converted on the Delisting
Event Conversion Date or Change of Control Conversion Date, as applicable; and

•

•

•

that dividends on the Series A Preferred Stock to be redeemed will cease to accumulate on the date prior to the redemption date.

A “Change of Control” occurs when, after the original issuance of the Series A Preferred Stock, the following have occurred and are continuing:

the acquisition by any person, including any syndicate or group deemed to be a “person” under Section 13(d)(3) of the Exchange Act, of beneficial
ownership, directly or indirectly, through a purchase, merger or other acquisition transaction or series of purchases, mergers or other acquisition
transactions of shares of the Company entitling that person to exercise more than 50% of the total voting power of all shares of the Company
entitled to vote generally in elections of directors (except that such person will be deemed to have beneficial ownership of all securities that such
person has the right to acquire, whether such right is currently exercisable or is exercisable only upon the occurrence of a subsequent condition);
and

following the closing of any transaction referred to in the bullet point above, neither the Company nor any acquiring or surviving entity (or if, in
connection with such transaction shares of Common Stock are converted into or exchanged for (in whole or in part) common equity securities of
another entity), has a class of common securities (or ADRs representing such securities) listed on Nasdaq, the NYSE or the NYSE AMER, or
listed or quoted on an exchange or quotation system that is a successor to Nasdaq, the NYSE or the NYSE AMER.

If  the  Company  redeems  fewer  than  all  of  the  outstanding  shares  of  Series  A  Preferred  Stock,  the  notice  of  redemption  mailed  to  each  record
holder of Series A Preferred Stock will also specify the number of shares of Series A Preferred Stock that the Company will redeem from such record
holder. In this case, the Company will determine the number of shares of Series A Preferred Stock to be redeemed on a pro rata basis or by lot.

If the Company has given a notice of redemption and has irrevocably set aside sufficient funds for the redemption for the benefit of the holders of
the shares of Series A Preferred Stock called for redemption, then from and after the redemption date, those shares of Series A Preferred Stock will be
treated as no longer being outstanding, no further dividends will accumulate on the Series A Preferred Stock and all other rights of the holders of those
shares of Series A Preferred Stock will terminate. If any redemption date is not a business day, then the redemption price and accumulated and unpaid
dividends, if any, payable upon redemption may be paid on the next business day and no interest, additional dividends or other sums will accumulate on the
amount payable for the period from and after that redemption date to that next business day. The holders of those shares of Series A Preferred Stock will
retain  their  right  to  receive  the  redemption  price  for  their  shares  of  Series  A  Preferred  Stock  (including  any  accumulated  and  unpaid  dividends  to  but
excluding the redemption date).

The holders of Series A Preferred Stock at the close of business on a dividend record date will be entitled to receive the dividend payable with
respect to the Series A Preferred Stock on the corresponding payment date notwithstanding the redemption of the Series A Preferred Stock between such
record date and the corresponding payment date or the Company’s default in the payment of the dividend due. Except as provided above, the Company will
make no payment or allowance for unpaid dividends, whether or not in arrears, on Series A Preferred Stock to be redeemed.

Unless full cumulative dividends on all shares of Series A Preferred Stock shall have been or contemporaneously are declared and paid or declared
and a sum sufficient for the payment thereof has been or contemporaneously is set apart for payment for all past dividend periods, no shares of Series A
Preferred  Stock  shall  be  redeemed  unless  all  outstanding  shares  of  Series  A  Preferred  Stock  are  simultaneously  redeemed  and  the  Company  shall  not
purchase  or  otherwise  acquire  directly  or  indirectly  any  shares  of  Series  A  Preferred  Stock  (except  by  exchanging  it  for  the  Company’s  capital  stock
ranking junior to the Series A Preferred Stock as to dividends and upon liquidation); provided, however, that the foregoing shall not prevent the purchase or
acquisition by the Company of shares of Series A Preferred Stock pursuant to a purchase or exchange offer made on the same terms to holders of all shares
of Series A Preferred Stock.

Conversion Rights. Upon the occurrence of a Delisting Event or a Change of Control, as applicable, each holder Series A Preferred Stock has the
right (unless, prior to the Delisting Event Conversion Right or Change of Control Conversion Date, as applicable, the Company has provided or provides
notice  of  the  Company’s  election  to  redeem  the  Series  A  Preferred  Stock  as  described  above  under  “—  Optional  Redemption”  or  “—  Special  Optional
Redemption”) to convert some or all of the shares of Series A Preferred Stock held by such holder (the “Delisting Event Conversion Right” or “Change of
Control Conversion Right,” as applicable) on the Delisting Event Conversion Date or Change of Control Conversion Date, as applicable, into a number of
shares  of  Common  Stock  (or  equivalent  value  of  alternative  consideration)  per  share  of  Series  A  Preferred  Stock,  or  the  “Common  Stock  Conversion
Consideration,” equal to the lesser of:

•

the  quotient  obtained  by  dividing  (1)  the  sum  of  the  $25.00  per  share  liquidation  preference  plus  the  amount  of  any  accumulated  and  unpaid
dividends to, but not including, the Delisting Event Conversion Date or Change of Control Conversion Date, as applicable (unless the Delisting
Event  Conversion  Date  or  Change  of  Control  Conversion  Date,  as  applicable,  is  after  a  record  date  for  a  Series  A  Preferred  Stock  dividend
payment and prior to the corresponding Series A Preferred Stock dividend payment date, in which case no additional amount for such accumulated
and then remaining unpaid dividend will be included in this sum) by (2) the Common Stock Price (such quotient, the “Conversion Rate”); and

•

1.9608 (i.e., the Share Cap), subject to certain adjustments.

The  Share  Cap  is  subject  to  pro  rata  adjustments  for  any  share  splits  (including  those  effected  pursuant  to  a  distribution  of  shares  of  Common
Stock to existing holders of Common Stock), subdivisions or combinations (in each case, a “Share Split”) with respect to the Common Stock as follows:
the  adjusted  Share  Cap  as  the  result  of  a  Share  Split  will  be  the  number  of  shares  of  Common  Stock  that  is  equivalent  to  the  product  obtained  by
multiplying (1) the Share Cap in effect immediately prior to such Share Split by (2) a fraction, the numerator of which is the number of shares of Common
Stock outstanding after giving effect to such Share Split and the denominator of which is the number of shares of Common Stock outstanding immediately
prior to such Share Split.

In  the  case  of  a  Delisting  Event  or  Change  of  Control  pursuant  to,  or  in  connection  with,  which  Common  Stock  will  be  converted  into  cash,
securities or other property or assets (including any combination thereof) (the “Alternative Form Consideration”), a holder of Series A Preferred Stock will
receive upon conversion of such Series A Preferred Stock the kind and amount of Alternative Form Consideration which such holder would have owned or
been entitled to receive upon the Delisting Event or Change of Control, as applicable, had such holder held a number of shares of Common Stock equal to
the  Common  Stock  Conversion  Consideration  immediately  prior  to  the  effective  time  of  the  Delisting  Event  or  Change  of  Control,  as  applicable  (the
“Alternative  Conversion  Consideration,”  and  the  Common  Stock  Conversion  Consideration  or  the  Alternative  Conversion  Consideration,  as  may  be
applicable to a Delisting Event or Change of Control, as applicable, is referred to as the “Conversion Consideration”).

If  the  holders  of  Common  Stock  have  the  opportunity  to  elect  the  form  of  consideration  to  be  received  in  the  Delisting  Event  or  Change  of
Control,  the  Conversion  Consideration  that  the  holders  of  Series  A  Preferred  Stock  will  receive  will  be  the  form  and  proportion  of  the  aggregate
consideration  elected  by  the  holders  of  Common  Stock  who  participate  in  the  determination  (based  on  the  weighted  average  of  elections)  and  will  be
subject to any limitations to which all holders of Common Stock are subject, including, without limitation, pro rata reductions applicable to any portion of
the consideration payable in, or in connection with, the Delisting Event or Change of Control, as applicable.

The  Company  will  not  issue  fractional  shares  of  Common  Stock  upon  the  conversion  of  the  Series  A  Preferred  Stock.  In  the  event  that  the
conversion would result in the issuance of fractional shares of Common Stock, the Company will pay the holder of Series A Preferred Stock the cash value
of such fractional shares in lieu of such fractional shares.

Within 15 days following the occurrence of a Delisting Event or Change of Control, as applicable, the Company will provide to holders of Series
A Preferred Stock a notice of occurrence of the Delisting Event or Change of Control, as applicable, that describes the resulting Delisting Event Conversion
Right or Change of Control Conversion Right, as applicable. This notice will state the following:

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•

•

•

•

the events constituting the Delisting Event or Change of Control, as applicable;

the date of the Delisting Event or Change of Control, as applicable;

the  last  date  on  which  the  holders  of  Series  A  Preferred  Stock  may  exercise  their  Delisting  Event  Conversion  Right  or  Change  of  Control
Conversion Right, as applicable;

the method and period for calculating the Common Stock Price;

the Delisting Event Conversion Date or Change of Control Conversion Date, as applicable;

that if, prior to the Delisting Event Conversion Date or Change of Control Conversion Date, as applicable, the Company has provided or provides
notice of the Company’s election to redeem all or any portion of the Series A Preferred Stock, holders will not be able to convert the Series A
Preferred Stock and such shares will be redeemed on the related redemption date, even if such shares have already been tendered for conversion
pursuant to the Delisting Event Conversion Date or Change of Control Conversion Date, as applicable;

•

•

•

•

if applicable, the type and amount of Conversion Consideration entitled to be received per share of Series A Preferred Stock;

the name and address of the paying agent and the conversion agent;

the procedures that the holders of Series A Preferred Stock must follow to exercise the Delisting Event Conversion Date or Change of Control
Conversion Date, as applicable; and

the last date on which holders of Series A Preferred Stock may withdraw shares surrendered for conversion and the procedures that such holders
must follow to effect such a withdrawal.

The Company will issue a press release for publication on the Dow Jones & Company, Inc., Business Wire, PR Newswire or Bloomberg Business
News (or, if these organizations are not in existence at the time of issuance of the press release, such other news or press organization as is reasonably
calculated to broadly disseminate the relevant information to the public), or post notice on the Company’s website, in any event prior to the opening of
business on the first business day following any date on which the Company provides the notice described above to the holders of Series A Preferred Stock.

To exercise the Delisting Event Conversion Right or Change of Control Conversion Right, as applicable, each holder of Series A Preferred Stock
will be required to deliver, on or before the close of business on the Delisting Event Conversion Date or Change of Control Conversion Date, as applicable,
the certificates, if any, evidencing the shares of Series A Preferred Stock to be converted, duly endorsed for transfer, together with a written conversion
notice completed, to the Company’s transfer agent, or, in the case of shares of Series A Preferred Stock held in global form, comply with the applicable
procedures of The Depository Trust Company. The conversion notice must state:

•

•

the  “Delisting  Event  Conversion  Date”  or  “Change  of  Control  Conversion  Date”,  as  applicable,  which  will  be  a  business  day  fixed  by  the
Company’s  board  of  directors  that  is  not  fewer  than  20  days  nor  more  than  35  days  after  the  date  on  which  the  Company  provides  the  notice
described above to the holders of the Series A Preferred Stock; and

the number of shares of Series A Preferred Stock to be converted.

The “Common Stock Price” for any Change of Control will be: (1) if the consideration to be received in the Change of Control by the holders of
Common Stock is solely cash, the amount of cash consideration per share of Common Stock; and (2) if the consideration to be received in the Change of
Control by holders of the Company’s Common Stock is other than solely cash (x) the average of the closing prices for the Common Stock on the principal
U.S. securities exchange on which the Common Stock is then traded (or, if no closing sale price is reported, the average of the closing bid and ask prices
per share or, if more than one in either case, the average of the average closing bid and the average closing ask prices per share) for the ten consecutive
trading  days  immediately  preceding,  but  not  including,  the  date  on  which  such  Change  of  Control  occurred  as  reported  on  the  principal  U.S.  securities
exchange on which the Common Stock is then traded, or (y) the average of the last quoted bid prices for the Common Stock in the over-the-counter market
as reported by OTC Markets Group Inc. or similar organization for the ten consecutive trading days immediately preceding, but not including, the date on
which such Change of Control occurred, if the Common Stock is not then listed for trading on a U.S. securities exchange.

The “Common Stock Price” for any Delisting Event will be the average of the closing price per share of the Common Stock on the 10 consecutive

trading days immediately preceding, but not including, the effective date of the Delisting Event.

Holders  of  the  Series  A  Preferred  Stock  may  withdraw  any  notice  of  exercise  of  a  Delisting  Event  Conversion  Date  or  Change  of  Control
Conversion  Date,  as  applicable  (in  whole  or  in  part),  by  a  written  notice  of  withdrawal  delivered  to  the  Company’s  transfer  agent  prior  to  the  close  of
business on the business day prior to the Delisting Event Conversion Date or Change of Control Conversion Date, as applicable. The notice of withdrawal
must state:

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•

•

the number of withdrawn shares of Series A Preferred Stock;

if certificated shares of Series A Preferred Stock have been issued, the receipt or certificate numbers of the withdrawn shares of Series A Preferred
Stock; and

the number of shares of Series A Preferred Stock, if any, which remain subject to the conversion notice.

Notwithstanding  the  foregoing,  if  the  shares  of  Series  A  Preferred  Stock  are  held  in  global  form,  the  conversion  notice  and/or  the  notice  of

withdrawal, as applicable, must comply with applicable procedures of The Depository Trust Company.

Shares of Series A Preferred Stock as to which the Delisting Event Conversion Right or Change of Control Conversion Right, as applicable, has
been  properly  exercised  and  for  which  the  conversion  notice  has  not  been  properly  withdrawn  will  be  converted  into  the  applicable  Conversion
Consideration  in  accordance  with  the  Delisting  Event  Conversion  Right  or  Change  of  Control  Conversion  Right,  as  applicable,  on  the  Delisting  Event
Conversion  Date  or  Change  of  Control  Conversion  Date,  as  applicable,  unless  prior  to  the  Delisting  Event  Conversion  Date  or  Change  of  Control
Conversion  Date,  as  applicable,  the  Company  has  provided  or  provides  notice  of  the  Company’s  election  to  redeem  such  shares  of  Series  A  Preferred
Stock, whether pursuant to the Company’s optional redemption right or the Company’s special optional redemption right. If the Company elects to redeem
shares of Series A Preferred Stock that would otherwise be converted into the applicable Conversion Consideration on a Delisting Event Conversion Date
or Change of Control Conversion Date, as applicable, such shares of Series A Preferred Stock will not be so converted and the holders of such shares will
be entitled to receive on the applicable redemption date $25.00 per share, plus any accumulated and unpaid dividends thereon to, but not including, the
redemption date.

The Company will deliver the applicable Conversion Consideration no later than the third business day following the Delisting Event Conversion

Date or Change of Control Conversion Date, as applicable.

In connection with the exercise of any Delisting Event Conversion Right or Change of Control Conversion Right, as applicable, the Company will
comply with all applicable federal and state securities laws and stock exchange rules in connection with any conversion of Series A Preferred Stock into
Common Stock.

The  Delisting  Event  Conversion  Right  or  Change  of  Control  Conversion  Right,  as  applicable,  may  make  it  more  difficult  for  a  third  party  to

acquire the Company or discourage a party from acquiring the Company.

The Series A Preferred Stock are not convertible into or exchangeable for any other securities or property, except as provided above.

Limited Voting Rights. Except as described below, holders of Series A Preferred Stock generally have no voting rights. In any matter in which the
Series A Preferred Stock may vote (as expressly provided herein, or as may be required by law), each share of Series A Preferred Stock is entitled to one
vote.

If  dividends  on  the  Series  A  Preferred  Stock  are  in  arrears,  whether  or  not  declared,  for  six  or  more  quarterly  periods,  whether  or  not  these
quarterly periods are consecutive, holders of Series A Preferred Stock and holders of all other classes or series of parity preferred stock with which the
holders of Series A Preferred Stock are entitled to vote together as a single class, and are exercisable, voting together as a single class, are entitled to vote,
at a special meeting called by the holders of record of at least 10% of any series of Preferred Stock as to which dividends are so in arrears or at the next
annual meeting of shareholders, for the election of two additional directors to serve on the Company’s board of directors until all dividend arrearages have
been  paid.  If  and  when  all  accumulated  dividends  on  the  Series  A  Preferred  Stock  for  all  past  dividend  periods  shall  have  been  paid  in  full,  holders  of
shares  of  Series  A  Preferred  Stock  shall  be  divested  of  the  voting  rights  set  forth  above  (subject  to  re-vesting  in  the  event  of  each  and  every  preferred
dividend default) and, unless outstanding shares of parity preferred stock remain entitled to vote in the election of preferred stock directors, the term of
office of such preferred stock directors so elected will terminate and the number of directors will be reduced accordingly.

In addition, so long as any shares of Series A Preferred Stock remain outstanding, the Company will not, without the consent or the affirmative
vote of the holders of at least two-thirds of the outstanding shares of Series A Preferred Stock and each other class or series of parity preferred stock with
which the holders of Series A Preferred Stock are entitled to vote together as a single class on such matter (voting together as a single class):

•

•

authorize, create or issue, or increase the number of authorized or issued number of shares of, any class or series of stock ranking senior to the
Series A Preferred Stock with respect to payment of dividends or the distribution of assets upon the Company’s liquidation, dissolution or winding
up,  or  reclassify  any  of  the  Company’s  authorized  capital  stock  into  any  such  shares,  or  create,  authorize  or  issue  any  obligation  or  security
convertible into or evidencing the right to purchase any such shares; or

amend,  alter  or  repeal  the  provisions  of  the  Company’s  charter,  including  the  terms  of  the  Series  A  Preferred  Stock,  whether  by  merger,
consolidation, transfer or conveyance of all or substantially all of the Company’s assets or otherwise, so as to materially and adversely affect the
rights, preferences, privileges or voting powers of the Series A Preferred Stock,

except that, with respect to the occurrence of any of the events described in the second bullet point immediately above, so long as the Series A
Preferred Stock remains outstanding with the terms of the Series A Preferred Stock materially unchanged, taking into account that, upon the occurrence of
an event described in the second bullet point above, the Company

may  not  be  the  surviving  entity  and  the  surviving  entity  may  not  be  a  corporation,  the  occurrence  of  such  event  will  not  be  deemed  to  materially  and
adversely affect the rights, preferences, privileges or voting powers of the Series A Preferred Stock, and in such case such holders shall not have any voting
rights with respect to the events described in the second bullet point immediately above. Furthermore, if holders of shares of the Series A Preferred Stock
receive the greater of the full trading price of the Series A Preferred Stock on the date of an event described in the second bullet point immediately above or
the $25.00 per share of the Series A Preferred Stock liquidation preference plus all accrued and unpaid dividends thereon pursuant to the occurrence of any
of the events described in the second bullet point immediately above, then such holders shall not have any voting rights with respect to the events described
in  the  second  bullet  point  immediately  above.  If  any  event  described  in  the  second  bullet  point  above  would  materially  and  adversely  affect  the  rights,
preferences, privileges or voting powers of the Series A Preferred Stock disproportionately relative to any other class or series of parity preferred stock, the
affirmative  vote  of  the  holders  of  at  least  two-thirds  of  the  outstanding  shares  of  the  Series  A  Preferred  Stock,  voting  as  a  separate  class,  will  also  be
required.

The following actions are not deemed to materially and adversely affect the rights, preferences, powers or privileges of the Series A Preferred

Stock:

•

•

any increase in the amount of the Company’s authorized Common Stock or Preferred Stock or the creation or issuance of equity securities of any
class or series ranking, as to dividends or liquidation preference, on a parity with, or junior to, the Series A Preferred Stock; or

the  amendment,  alteration  or  repeal  or  change  of  any  provision  of  the  Company’s  articles  of  incorporation,  including  the  Series  A  Preferred
Certificate of Designation, as a result of a merger, consolidation, reorganization or other business combination, if the Series A Preferred Stock (or
shares  into  which  the  Series  A  Preferred  Stock  have  been  converted  in  any  successor  entity  to  us)  remain  outstanding  with  the  terms  thereof
materially unchanged.

No maturity, sinking fund or mandatory redemption.  The  Series  A  Preferred  Stock  has  no  maturity  date  and  the  Company  is  not  required  to
redeem  the  Series  A  Preferred  Stock  at  any  time.  Accordingly,  the  Series  A  Preferred  Stock  will  remain  outstanding  indefinitely,  unless  the  Company
decides, at its option, to exercise its redemption right or, under circumstances where the holders of Series A Preferred Stock have a conversion right, such
holders convert the Series A Preferred Stock into Common Stock. The Series A Preferred Stock is not subject to any sinking fund.

Other Preferred Stock

The Company’s board of directors may in the future, without further action by the Company’s stockholders, fix the rights, preferences, privileges
and restrictions of up to an aggregate of 13,313,333 shares of Preferred Stock in one or more series and authorize their issuance. These rights, preferences
and  privileges  could  include  dividend  rights,  conversion  rights,  voting  rights,  terms  of  redemption,  liquidation  preferences,  sinking  fund  terms  and  the
number of shares constituting any series or the designation of such series, any or all of which could adversely affect the rights of holders of Common Stock
and the likelihood that such holders will receive dividend payments and payments upon liquidation. In addition, the issuance of additional Preferred Stock
could have the effect of delaying, deferring or preventing a change of control or other corporate action.

Registration Rights

The Company is party to the Registration Rights Agreements granting certain of its investors certain registration rights applicable to certain shares
of Common Stock as set forth below. The registration of shares of Common Stock pursuant to the exercise of the registration rights described below would
enable the holders of these shares to trade these shares without restriction under the Securities Act of 1933, as amended (the “Securities Act”), when the
applicable  registration  statement  is  declared  effective.  The  Company  is  required  to  pay  certain  of  the  registration  expenses  of  the  Registrable  Shares
registered pursuant to the Form S-3, demand and piggyback registrations described below.

Form S-3 Registration. Pursuant  to  the  Vintage  Registration  Rights  Agreement,  on  or  before  January  31,  2020,  the  Company  was  required  to
register the shares of Common Stock held by certain of its investors (the “Vintage Registrable Shares”) on a “shelf” registration statement on Form S-1 or
Form S-3 if it was eligible to do so at such time and to maintain the effectiveness of such registration statement until no Vintage Registrable Shares remain.

Pursuant  to  the  Kayne  Registration  Rights  Agreement,  on  or  before  the  expiration  of  a  six-month  lock-up  period  applicable  to  certain  shares
acquired by Kayne FRG Holdings, L.P. (“Kayne”) pursuant to that certain Subscription Agreement, dated February 14, 2020, between the Company and
Kayne (the “Kayne Registrable Shares” and, together with the Vintage Registrable Shares, the “Registrable Shares”), the Company is required to register
the Kayne Registrable Shares on a “shelf” registration statement on Form S-1 or Form S-3 if it is eligible to do so at such time, except to the extent the
Company has an

existing shelf registration statement covering the Kayne Registrable Shares which may be used for the purposes contemplated in the Kayne Registration
Rights Agreement, and to maintain the effectiveness of such registration statement until no Kayne Registrable Shares remain.

In addition, in connection with certain private placements shares of Common Stock in February 2020 pursuant to subscription agreements with

certain investors, the Company agreed to provide such investors certain registration rights applicable to such shares of Common Stock.

Demand Registration Rights. Pursuant  to  the  Vintage  Registration  Rights  Agreement,  certain  holders  of  Common  Stock  are  entitled  to  certain
demand registration rights. During a period in which a shelf registration statement covering the Vintage Registrable Shares is effective, if any of Tributum,
L.P.,  Vintage  Tributum,  L.P.,  Vintage  Capital  Management,  LLC,  Samjor  Family  LP,  Vintage  RTO,  L.P.,  Stefac  LP,  Brian  Kahn  and  Lauren  Kahn,  as
tenants by the entirety, and B. Riley FBR, Inc., or certain of their respective affiliates (each, a “Vintage Group Member”) holding any Vintage Registrable
Shares delivers notice to the Company stating that it and/or one or more other holders of Vintage Registrable Shares (such Vintage Group Member, together
with such other holders, the “Participating Investors”) intend(s) to effect an underwritten public offering of all or part of its or their Vintage Registrable
Shares  included  on  the  shelf  registration  statement  (a  “Demand  Underwritten  Offering”),  the  Company  is  required  to  use  its  reasonable  best  efforts  to
amend or supplement the shelf registration statement or related prospectus as may be necessary in order to enable such Vintage Registrable Shares to be
distributed  pursuant  to  the  Demand  Underwritten  Offering.  The  holders  of  Vintage  Registrable  Shares  are  only  entitled  to  offer  and  sell  their  Vintage
Registrable  Shares  pursuant  to  a  Demand  Underwritten  Offering  if  the  aggregate  amount  of  Vintage  Registrable  Shares  to  be  offered  and  sold  in  such
offering by the Participating Investors is reasonably expected to result in aggregate gross proceeds (based on the current market price of the number of
Vintage Registrable Shares to be sold) of not less than $25 million.

Piggyback Registration Rights. In the event that the Company proposes to publicly sell or register for sale any of its securities in an underwritten
offering  pursuant  to  a  registration  statement  under  the  Securities  Act  (other  than  a  registration  statement  on  Form  S-8  or  on  Form  S-4)  (a  “Piggyback
Registration”), the Company is required to give prompt written notice to the holders of Registrable Shares of its intention to effect such sale or registration
and, subject to certain exceptions, is required to include in such transaction all Registrable Shares with respect to which it has received a written request
from any holder of Registrable Shares or inclusion therein within ten business days after the receipt of the Company’s notice.

Certificate of Incorporation and Bylaws

Certain  provisions  of  the  DGCL  and  the  Certificate  of  Incorporation  and  Bylaws  could  have  the  effect  of  delaying,  deferring  or  discouraging
another party from acquiring control of the Company. These provisions are designed in part to allow management to continue making decisions for the
long-term best interest of the Company and all of its stockholders and encourage anyone seeking to acquire control of the Company to first negotiate with
its board of directors.

The  Bylaws  include  an  advance  notice  procedure  for  stockholder  proposals  to  be  brought  before  an  annual  meeting  of  the  Company’s
stockholders, including proposed nominations of persons for election to the Company’s board of directors. The advance notice provisions will make it more
difficult for the Company’s existing stockholders to replace the Company’s board of directors as well as for another party to obtain control of the Company
by replacing its board of directors. Since the Company’s board of directors has the power to retain and discharge the Company’s officers, these provisions
could also make it more difficult for existing stockholders or another party to effect a change in management. In addition, the authorization of undesignated
Preferred Stock in the Certificate of Incorporation makes it possible for the Company’s board of directors to issue Preferred Stock with voting or other
rights or preferences that could impede the success of any attempt to change control of the Company. The Certificate of Incorporation also provides that
certain  transactions  with  persons  owning  20%  or  more  of  the  Company’s  outstanding  Common  Stock  are  subject  to  (i)  the  approval  of  66-2/3%  of  the
voting power of the Company’s capital stock held by unaffiliated stockholders, (ii) the approval of independent directors or (iii) the satisfaction of certain
price  requirements.  Finally,  the  Bylaws  specify  that  special  meetings  of  the  Company’s  stockholders  can  be  called  only  by  the  Company’s  board  of
directors, the Chair of the Company’s board of directors, or holders of at least 20% of the shares that will be entitled to vote on the matters presented at
such special meeting, which restricts the ability of the Company’s stockholders to meet and act outside of regularly scheduled meetings of the Company’s
board of directors, adding delay to attempts to change control of the Company.

The Certificate of Incorporation does not give stockholders the right to cumulative voting in the election of directors. Without cumulative voting, a
minority stockholder may not be able to gain as many seats on the board of directors as the stockholder would be able to gain if cumulative voting were
permitted.  The  absence  of  cumulative  voting  makes  it  more  difficult  for  a  minority  stockholder  to  gain  a  seat  on  the  Company’s  board  of  directors  or
influence the Company’s board of directors’ decision regarding a takeover.

These  provisions  may  have  the  effect  of  deterring  hostile  takeovers  or  delaying  changes  in  the  Company’s  control  or  management.  They  are
intended to enhance the likelihood of continued stability in the composition of the Company’s board of directors and its policies and to discourage certain
types  of  transactions  that  may  involve  an  actual  or  threatened  acquisition  of  the  Company.  These  provisions  are  designed  to  reduce  the  Company’s
vulnerability to an unsolicited acquisition proposal. In addition, these provisions are intended to discourage certain tactics that may be used in proxy fights.
However, such provisions could have the effect of discouraging others from making tender offers for the Company’s shares and, as a consequence, they
also may inhibit fluctuations in the value of the Company’s stock that could result from actual or rumored takeover attempts.

Section 203 of the Delaware General Corporation Law

The Company has elected not to be governed by Section 203 of the DGCL (“Section 203”). Section 203 regulates corporate acquisitions and provides
that specified persons who, together with affiliates and associates, own, or within three years did own, 15% or more of the outstanding voting stock of a
corporation  may  not  engage  in  business  combinations  with  the  corporation  for  a  period  of  three  years  after  the  date  on  which  the  person  became  an
interested stockholder unless:

•

•

•

prior  to  such  time,  the  corporation’s  board  of  directors  approved  either  the  business  combination  or  the  transaction  which  resulted  in  the
stockholder becoming an interested stockholder;

upon consummation of the transaction which resulted in the stockholder becoming an “interested stockholder,” the interested stockholder owned at
least 85% of the corporation’s outstanding voting stock at the time the transaction commenced, other than statutorily excluded shares; or

at or after the time a person became an interested stockholder, the business combination is approved by the corporation’s board of directors and
authorized at an annual or special meeting of stockholders by the affirmative vote of at least two thirds of the outstanding voting stock which is
not owned by the interested stockholder.

The  term  “business  combination”  is  defined  to  include  mergers,  asset  sales  and  other  transactions  in  which  the  interested  stockholder  receives  or  could
receive a financial benefit on other than a pro rata basis with other stockholders.

Limitations of Liability and Indemnification of Officers and Directors

The DGCL authorizes corporations to limit or eliminate the personal liability of directors to corporations and their stockholders for monetary damages
for  breaches  of  directors’  fiduciary  duties.  The  Certificate  of  Incorporation  includes  a  provision  that  eliminates  the  personal  liability  of  directors  for
monetary damages for actions taken as a director to the fullest extent authorized by the DGCL. The DGCL does not permit exculpation for liability:

•

•

•

•

for breach of the duty of loyalty;

for acts or omissions not in good faith or involving intentional misconduct or knowing violation of law;

under Section 174 of the DGCL (relating to unlawful dividends or stock repurchases); or

for transactions from which the director derived improper personal benefit.

The Certificate of Incorporation and Bylaws provide that the Company indemnify its directors and officers to the fullest extent permitted by law. The
limitation of liability and indemnification provisions in the Certificate of Incorporation and Bylaws may discourage stockholders from bringing a lawsuit
against  directors  for  breach  of  their  fiduciary  duty.  These  provisions  may  also  have  the  effect  of  reducing  the  likelihood  of  derivative  litigation  against
directors and officers, even though such an action, if successful, might otherwise benefit the Company and its stockholders. In addition, an investment in
the Company’s Common Stock may be adversely affected to the extent the Company pays the costs of settlement and damage awards against directors and
officers in accordance with these indemnification provisions.

Exclusive Forum

The Certificate of Incorporation provides that unless the Company otherwise determines, the Court of Chancery of the State of Delaware will be
the sole and exclusive forum for any derivative action or proceeding brought on the Company’s behalf, any action asserting a claim of breach of a fiduciary
duty owed by any of the Company’s directors, officers or other employees to the Company or its stockholders, any action asserting a claim against the
Company arising pursuant to any provision of the DGCL, the Certificate of Incorporation or Bylaws, or any action asserting a claim against the Company
governed by the internal affairs doctrine. This provision may limit a stockholder’s ability to bring a claim in a judicial forum

(other than in a Delaware court) that it finds preferable for disputes with the Company and its directors, officers or other employees.

The exclusive forum provision does not apply to suits brought to enforce any duty or liability created by the Securities Act, the Exchange Act, or

any other claim for which the federal courts have exclusive jurisdiction.

Authorized but Unissued Shares

The  Company’s  authorized  but  unissued  shares  of  Common  Stock  and  Preferred  Stock  will  be  available  for  future  issuance  and  such  future
issuance  may  not  require  stockholder  approval.  These  additional  shares  may  be  utilized  for  a  variety  of  corporate  purposes,  including  future  public
offerings  to  raise  additional  capital,  corporate  acquisitions,  employee  benefit  plans  and  rights  plans.  The  existence  of  authorized  but  unissued  shares  of
Common Stock and Preferred Stock could render more difficult or discourage an attempt to obtain control of the Company by means of a proxy contest,
tender offer, merger or otherwise.

Transfer Agent and Registrar

The transfer agent and registrar for the Common Stock, Voting Non-Economic Preferred Stock and Series A Preferred Stock is EQ Shareowner

Services.

Listing of Securities

The Common Stock is listed on Nasdaq under the symbol “FRG”.

The Series A Preferred Stock is listed on Nasdaq under the symbol “FRGAP.”

Exhibit 10.50

EXECUTIVE EMPLOYMENT AND SEVERANCE AGREEMENT

This  Agreement  (this  “Agreement”)  is  between  Todd  Evans  (“Executive”)  and  Franchise  Group,  Inc.

(“Franchise Group” and, together with its Affiliates, the “Company”).

WHEREAS,  Executive  commenced  employment  with  Franchise  Group  on  August  1,  2020  (the  “Employment
Commencement Date”) as its Chief Franchising Officer, and Executive’s services are valuable to the conduct of the business
of the Company; and

WHEREAS, Franchise Group and Executive desire to specify the terms and conditions on which Executive will
continue employment on and after August 1, 2020 (the “Effective Date”), and under which Executive will receive severance in
the event that Executive separates from service with the Company under the circumstances described in this Agreement.

as follows:

NOW, THEREFORE, for the consideration described herein, and intending to be legally bound, the parties agree

1.

Effective Date; Term. This Agreement shall become effective on the Effective Date and continue until the
third  (3rd)  anniversary  of  the  Effective  Date  (the  “Initial  Term”).  Thereafter,  the  Agreement  shall  renew  automatically  for
successive one (1) year periods unless and until either party provides written notice to the other party of the intent not to renew
the Agreement at least ninety (90) days prior to the end of the Initial Term or any subsequent one-year term (the Initial Term and
the period, if any, thereafter, during which the Executive's employment shall continue are collectively referred to herein as the
“Term”). Notwithstanding the foregoing, (a) if a Change of Control (as defined below) occurs prior to the end of the Initial Term
or any subsequent one-year term, then the Agreement shall be extended automatically until the later of (i) the end of the Initial
Term  or  (ii)  one  (1)  year  from  the  date  of  the  Change  of  Control,  and  (b)  if  Executive  provides  notice  of  resignation  for  Good
Reason  (as  defined  in  Section  2(j)  below)  prior  to  the  expiration  of  the  Term,  and  if  the  Executive  terminates  Executive’s
employment for such Good Reason, then the Term of this Agreement will be extended to the date that is one day following the
Termination  Date  (as  defined  in  Section 2(p) below). The  expiration  of  the  Agreement  due  to  the  Company’s  notice  of  non-
renewal shall be considered a termination without Cause of Executive’s employment by the Company (as described in Section
4(a)(iii) below) effective as of the last day of the Term.

2.

Definitions.  For  purposes  of  this  Agreement,  the  following  terms  shall  have  the  meanings  ascribed  to

them:

a.
“Affiliate”  shall  mean,  with  respect  to  Franchise  Group,  any  partnership,  corporation,  limited  liability
company,  joint  stock  company,  unincorporated  organization  or  association,  trust,  joint  venture,  or  other
organization that, directly or through one or more intermediaries, is controlled by, controls, or is under common
control with, Franchise Group within the meaning of Code Section 414(b) or (c); provided that, in applying such
provisions, the phrase “at least 50

percent” shall be used in place of “at least 80 percent” each place it appears therein.

b.
“Accrued Benefits” shall mean the following amounts, payable as described herein: (i) all Base Salary
that  has  accrued  but  is  unpaid  as  of  the  Termination  Date;  (ii)  reimbursement  of  Executive  for  Executive’s
reasonable and necessary expenses, which have been approved in accordance with Company policy and which
were  incurred  by  Executive  on  behalf  of  the  Company  as  of  the  Termination  Date;  (iii)  any  and  all  other  cash
earned  by  Executive  through  the  Termination  Date  and  deferred  at  the  election  of  Executive  pursuant  to  any
deferred compensation plan then in effect (to the extent vested); and (iv) all other payments and benefits to which
Executive (or in the event of Executive’s death, Executive’s surviving spouse or other beneficiaries) is entitled on
the Termination Date under the terms of any benefit plan of the Company, excluding severance payments under
any  Company  severance  policy,  practice  or  agreement  in  effect  on  the  Termination  Date.  Payment  of  Accrued
Benefits shall be made promptly in accordance with the Company’s prevailing practice with respect to clauses (i)
and (ii) or, with respect to clauses (iii) and (iv), pursuant to the terms of the benefit plan or practice establishing
such benefits, and any applicable law (but in each instance no less favorable than that applied to the most senior
executive officers of the Company).

“Base Salary”  shall  mean  Executive’s  annual  base  salary  with  the  Company  as  in  effect  from  time  to

c.
time.

“Board” shall mean the Board of Directors of Franchise Group or a committee of such Board authorized

d.
to act on its behalf in certain circumstances, including the Compensation Committee of the Board.

“Cause”  shall  mean  any  of  the  following,  as  determined  by  the  Company  in  its  reasonable  judgment,
e.
exercised  in  good  faith:  (i)  Executive’s  willful,  intentional  or  grossly  negligent  failure  to  substantially  perform
Executive’s  duties  under  this  Agreement;  if,  within  30  days  of  receiving  a  written  demand  for  substantial
performance  from  the  Board  that  specifically  identifies  the  manner  in  which  the  Executive  has  not  substantially
performed such duties, the Executive shall have failed to cure the non-performance or to take measures to cure
the non-performance; (ii) the Executive’s willful, intentional or grossly negligent violation of the Company’s Code
of Conduct, Insider Trading Policy or any other material written policy; (iii) the Executive’s conviction of, or plea of
nolo contendere to, a crime constituting (x) a felony under the laws of the United States or any state thereof or (y)
a  misdemeanor  under  the  laws  of  the  United  States  or  any  state  thereof  (not  including  any  traffic  offense)
involving  moral  turpitude,  deceit,  dishonesty  or  fraud  that  relates  to  the  Company’s  property;  (iv)  the  willful,
intentional  or  grossly  negligent  conduct  of  the  Executive  which  is  demonstrably  and  materially  injurious  to  the
Company, monetarily or otherwise; or (v) the Executive’s material breach of any provision of this Agreement. For

purposes  of  this  definition  of  Cause,  no  act,  or  failure  to  act,  on  the  Executive’s  part  shall  be  deemed  willful,
intentional or grossly negligent if the Executive acted in good faith and in a manner that the Executive reasonably
believed to be in, or not opposed to, the best interest of the Company. If the alleged conduct or act constituting
Cause is described in clause (i) above but Executive does not timely cure such conduct or act, then Executive’s
employment will terminate on the date immediately following the end of the cure period. In all other cases, then
Executive’s  employment  will  terminate  on  the  date  specified  in  the  written  notice  of  termination  (which  may  be
immediate).

“Change of Control”  shall  mean  a  “Change  of  Control”  as  defined  in  the  Franchise  Group,  Inc.  2019

f.
Omnibus Incentive Plan, as amended and in effect from time to time, or any successor incentive plan thereto.

g.

“COBRA” shall mean the provisions of Code Section 4980B.

h.
“Code”  shall  mean  the  Internal  Revenue  Code  of  1986,  as  amended,  as  interpreted  by  rules  and
regulations issued pursuant thereto, all as amended and in effect from time to time. Any reference to a specific
provision of the Code shall be deemed to include reference to any successor provision thereto.

i.
  “Disability”  shall  mean,  subject  to  applicable  law,  that  a  medically  determinable  physical  or  mental
impairment of Executive renders Executive unable to perform the essential functions of Executive’s position with
the Company, either with or without a reasonable accommodation in substantially the manner and to the extent
required hereunder prior to the commencement of such disability, and Executive shall be unable to return to such
duties  at  the  end  of  the  short-term  disability  period  provided  under  the  Company’s  short-term  disability  plan
applicable to other senior executive officers of the Company (or such longer period as the Company may grant in
its sole discretion or as otherwise required by law).

“Good  Reason”  shall  mean  the  occurrence  of  any  of  the  following  events  while  this  Agreement  is  in

j.
effect, without the Executive’s written consent:

i.
A relocation of Executive’s principal place of employment to a location more than fifty (50) miles
from Executive’s current office location, unless such new location is no further from the Executive’s then-
current residence than the immediately prior location;

ii.
Any  material  reduction  in  Executive’s  Base  Salary  or  Target  Incentive  Plan  Compensation
opportunity, unless part of an across-the-board reduction applicable on a similar basis to all other senior
executive  officers  of  Franchise  Group  and,  in  that  event,  provided  that  such  reduction  does  not  exceed
five  (5%)  of  Executive’s  total  cash  compensation  opportunity  (Base  Salary  and  Target  Incentive  Plan
Compensation);

iii.

Any material breach of this Agreement by Franchise Group; or

iv.
Executive’s title;

Any  material  reduction  in  Executive’s  duties,  responsibilities  or  authority,  or  any  change  in

provided that such event shall constitute Good Reason only if: (A) Executive continues to perform Executive’s job
duties as set forth in this Agreement and continues to comply with all of the covenants set forth herein (including the terms of
Section 7 hereof) and any other non-compete, confidentiality, invention or other written agreements otherwise applicable to him;
(B) Executive provides Franchise Group written notice of resignation, specifying in reasonable detail the event constituting Good
Reason, within ninety (90) days after the initial existence of such event; and (C) Franchise Group fails to cure (if  curable)  the
Good Reason event within thirty (30) days following receipt of such notice. If Franchise Group timely cures the Good Reason
event, then Executive’s notice of resignation shall be automatically rescinded. If Franchise Group does not timely cure the Good
Reason event, then the Termination Date shall be the date immediately following the end of the Company’s cure period.

k. “Separation  Agreement”  shall  mean  the  form  of  Separation  Agreement  which  is  substantially  similar  to  that
used  for  departing  executives  who  receive  severance,  subject  to  modifications  to  reflect  the  terms  of  this
Agreement.

l.

“Separation  from  Service”  shall  mean  Executive’s  separation  from  service  (within  the  meaning  of  Code
Section 409A) from Franchise Group and its Affiliates.

m. “Severance Benefits” shall mean the payments and benefits described in Section 5 hereof.

n. “Severance  Payment”  shall  mean  one  (1)  times  the  sum  of  Executive’s  Base  Salary.  For  purposes  of  this
definition, the Executive’s Base Salary shall be the amount in effect immediately preceding the Termination Date;
provided that if a reduction in Executive’s Base Salary constituted a Good Reason for the termination, then Base
Salary for purposes of calculating the Severance Payment shall be the amount in effect immediately prior to such
reduction.

o. “Severance Period” shall mean the twelve (12)-month period following the Termination Date.

p.

“Termination Date” shall mean the date of Executive’s termination of employment from the Company, as further
described in Section 4.

3. Employment of Executive

a. Position.

i.

ii.

Executive  shall  serve  as  the  Chief  Franchising  Officer  of  Franchise  Group,  reporting  to  the  Chief
Executive Officer of Franchise Group. In such position, Executive shall have such duties, responsibilities
and authority as is customarily associated with such position and shall have such other duties, as may be
reasonably assigned from time to time by the Chief Executive Officer of Franchise Group, consistent with
Executive’s position and the terms of this Agreement.
Executive  shall  devote  substantially  all  of  Executive’s  business  time  and  efforts  to  the  performance  of
Executive’s  duties  on  behalf  of  the  Company,  and  will  not  engage  in  or  be  concerned  with  any  other
commercial duties or pursuits, either directly or indirectly, without the prior written consent of the Board.
Notwithstanding the foregoing, nothing herein shall preclude Executive from (1) continuing to engage in
the outside, activities disclosed here: [_________] (if left blank, then there are no such activities for which
approval  has  been  provided);  (2)  serving  as  an  officer  or  a  member  of  charitable,  educational  or  civic
organizations;  (3)  engaging  in  charitable  activities  and  community  affairs;  and  (4)  managing  Executive’s
personal  investments  and  affairs;  provided,  however,  that  such  service  and  activities  do  not,  in  the
Company’s  reasonable  opinion,  interfere  with  the  performance  of  Executive’s  duties  on  behalf  of  the
Company, create any conflict of interest as it relates to the Company, and are not represented in a manner
that suggests the Company supports or endorses the services or activities without the advance approval
of the Company.

Executive  shall  be  responsible  for  complying  with  all  policies  and  operating  procedures  of  the  Company
applicable to all senior executives of the Company (that are provided or made available to the Executive) in the performance of
Executive’s duties on behalf of the Company, including any clawback or recoupment policy adopted by Franchise Group.

i.

Executive’s  principal  place  of  employment  shall  be  based  in  Atlanta,  GA  as  of  the  Effective  Date.
Notwithstanding the foregoing, Executive shall travel to such other places, including, without limitation, the
site of such facilities of the Company and its Affiliates as are established from time to time, at such times
as  are  advisable  for  the  performance  of  Executive’s  duties  and  responsibilities  under  this  Agreement.
Executive  shall  submit  to  the  Company  all  business,  commercial  and  investment  opportunities  or  offers
presented  to  Executive  or  of  which  Executive  becomes  aware  which  relate  to  the  business  of  the
Company (the “Company Opportunities”). Unless approved by the Board, Executive shall not accept
or pursue, directly or indirectly, any Company Opportunities on Executive’s own behalf.

b. Base  Salary.  Commencing  on  the  Effective  Date,  Franchise  Group  shall  pay  Executive  a  Base  Salary  at  an
annual rate of four hundred thousand dollars ($400,000), payable in regular installments in accordance with the
Company’s usual payroll practices. At least once per year, the Board shall review

Executive’s Base Salary for potential increase based on market trends, performance, and such internal and other
considerations as the Board may deem relevant.

c.

Incentive Compensation Plan and Equity Incentives.

i.

Starting  on  the  Effective  Date  through  Executive’s  Termination  Date,  Executive  shall  be  paid  (less
applicable  tax  withholdings)  a  commission  equal  to  10%  of  all  amounts  paid  to  Company  and/or  its
subsidiaries or affiliates in connection with the sale of any franchise, including, but not limited to, the initial
franchise fee, any resale franchise fee, any adjusted franchise fee, any initial area development fee, any
initial franchise fee or initial area development fee balance, any transfer fee and, if applicable, any initial
regional  representative  fee  (as  such  terms  are  commonly  understood  in  the  franchise  industry)
(collectively,  the  “Initial  Fees”);  provided,  (A)  if  the  Company  and/or  its  subsidiaries  or  affiliates  utilize  a
third party business broker for a franchise sale, the amount of the commission paid to that broker may be
deducted from the commission otherwise payable to Executive on account of such sale, (B) the Company,
in its sole discretion, agrees that Executive’s commission shall be determined based on the terms of this
Section  3(c)(i)  without  regard  to  how  the  Company  and/or  its  subsidiaries  or  affiliates  recognizes  Initial
Fees for accounting purposes, (C) if the Company and/or any of its subsidiaries or affiliates finance any
amount otherwise payable in connection with the sale of any franchise, the amount so financed shall be
deemed paid in full to the Company and/or any of its subsidiaries or affiliates for purposes of this Section
3(c)(i) on the date the financing is closed, (D) if the Company and/or its subsidiaries and affiliates choose
to  discount  or  waive  any  payments  which  otherwise  would  be  taken  into  account  in  the  calculation  of
Executive’s commission under this Section 3(c)(i), the Company will so notify Executive in writing and the
Company and Executive will seek to agree on a fair and reasonable commission to be paid to Executive,
(E)  this  Section  3(c)(i)  shall  apply  to  any  franchise  sales  closed  after  the  Effective  Date  through
Executive’s Termination Date without regard to whether the sale is made directly by Executive or by any
members of the sales teams he builds as the Chief Franchising Officer or by any other person, except for
franchise sales that have occurred prior to the Effective Date and have not closed for 90 days after the
Effective Date. Finally, commissions earned under this Section 3(c)(i) are payable to Executive on the first
payroll date after the 10th day of the month following the receipt of payment of the fees described in this
Section 3(c)(i) to the Company and/or its subsidiaries or affiliates.

ii.

Beginning with the fiscal year following the Effective Date, and for each fiscal year thereafter during the
Term, Executive shall be eligible to participate in such long-term equity incentive plans of Franchise Group
as

are generally provided to other the senior executives of Franchise Group, as determined by the Board in
its discretion.

d. Executive  Benefits.  Executive  shall  be  eligible  to  participate  in  the  Company’s  employee  benefit  plans  (in
addition  to  the  annual  and/or  long-term  incentive  programs,  which  are  addressed  in  Section 3(c))  as  in  effect
from  time  to  time  on  the  same  basis  as  those  benefits  are  generally  made  available  to  other  similarly-situated
senior executives of Franchise Group. Executive shall be entitled to four (4) weeks of paid time-off per fiscal year,
prorated for the first calendar year of employment.

e. Business Expenses. The Company shall reimburse Executive for any reasonable business expenses incurred
by  Executive  in  the  performance  of  Executive’s  duties  hereunder  subject  to  and  in  accordance  with  Company
policies.

f. Additional Payments and Benefits. Executive shall be entitled to the amounts and benefits set forth on Exhibit

A, subject to the terms and conditions thereof.

g. Withholding.  All  payments  under  this  Agreement  shall  be  subject  to  payroll  taxes  and  other  withholdings  in
accordance with the Company’s (or the applicable employer of record’s) standard payroll practices and applicable
law.

4. Termination of Employment.

a. Date  and  Manner  of  Termination. Executive’s  employment  with  the  Company  will  terminate  during  the  Term,

and this Agreement will terminate on the date of such termination, as follows:

i.

ii.

iii.

Executive’s employment will terminate on the date of Executive’s death.

If Executive is subject to a Disability, and if within thirty (30) days after Franchise Group notifies Executive
in  writing  that  it  intends  to  terminate  Executive’s  employment,  Executive  shall  not  have  returned  to  the
performance  of  Executive’s  essential  functions  (either  with  or  without  a  reasonable  accommodation),
Franchise Group may terminate Executive’s employment, effective immediately following the end of such
thirty-day (30) period.

Franchise Group may terminate Executive’s employment with or without Cause (other than as a result of
Disability  which  is  governed  by  Section  4(a)(ii)).  If  the  termination  is  without  Cause,  then  Executive’s
employment  will  terminate  on  the  date  set  forth  in  Franchise  Group’s  written  notice  of  termination  to
Executive  (which  may  be  immediate). If  the  termination  is  for  Cause,  then  Executive’s  employment  will
terminate in accordance with Section 2(e). Unless otherwise directed by Franchise Group, from and after
the date of the written notice of proposed

termination (subject to all applicable cure periods), Executive shall be relieved of Executive’s duties and
responsibilities  and  shall  be  considered  to  be  on  a  paid  leave  of  absence  pending  any  final  action  by
Franchise  Group  confirming  such  proposed  termination,  provided  that  during  such  notice  period
Executive  shall  remain  a  full-time  employee  of  the  Company,  and  shall  continue  to  receive  Executive’s
then current Base Salary and all other benefits as provided in this Agreement.

iv.

Executive  may  terminate  Executive’s  employment  with  or  without  Good  Reason.  If  the  termination  is
without Good Reason, then Executive must provide at least thirty (30), but no more than ninety (90), days
advance  written  notice  to  Franchise  Group;  provided  that  the  Company  may  immediately  relieve
Executive  of  all  duties  and  responsibilities  upon  receipt  of  such  notice,  and  choose  to  terminate
Executive’s  employment  without  further  notice  or  delay,  which  termination  shall  not  constitute  a
termination  without  Cause.  If  the  termination  is  for  Good  Reason,  then  Executive’s  employment  will
terminate in accordance with Section 2(j).

b. Relinquishment  of  Positions  Upon  Termination.  Upon  termination  of  employment  for  any  reason,  Executive
shall resign all officerships, directorships or other positions that Executive then holds with the Company or any of
its Affiliates.

5. Payments upon Termination.

a. Entitlement  to  Accrued  Benefits  and  Equity  Awards.  Upon  termination  of  Executive’s  employment  for  any
reason, whether by the Company or by Executive, the Company shall pay or provide Executive with the Accrued
Benefits  and  all  of  Executive’s  outstanding  equity  awards  shall  be  subject  to  the  terms  of  the  applicable  award
agreement and plan (except as described in subsection (d)(iv)).

b. Entitlement  to  Severance.  Subject  to  the  other  terms  and  conditions  of  this  Agreement,  Executive  shall  be

entitled to Severance Benefits in the following circumstances:

i.

ii.

Executive’s  employment  is  terminated  by  Franchise  Group  without  Cause,  and  for  other  than  death  or
Disability; or

Executive terminates Executive’s employment with the Company for Good Reason.

If Executive dies after receiving a notice by Franchise Group that Executive is being terminated without Cause, or after
providing notice of termination for Good Reason, then Executive’s estate, heirs and beneficiaries (as the case may be) shall be
entitled to the Accrued Benefits and the Severance Benefits at the same time such amounts would have been paid or benefits
provided to Executive had Executive lived.

a. Requirement  for  Severance  Benefits.  As  an  additional  prerequisite  for  receipt  of  the  Severance  Benefits,
Executive must (i) execute, deliver to Franchise Group, and not revoke (to the extent Executive is allowed to do
so)  a  Separation  Agreement  within  sixty  (60)  calendar  days  (or  such  longer  period  as  is  provided  in  the
Separation Agreement) following the Executive’s receipt of such Separation Agreement, which Franchise Group
must  provide  Executive  within  ten  (10)  days  following  Executive’s  Termination  Date,  and  (ii)  comply  with  all  of
Executive’s covenants set forth in this Agreement.

b. Severance  Benefits;  Timing  and  Form  of  Payment.  Subject  to  the  limitations  imposed  by  Section  6,  if

Executive is entitled to Severance Benefits, then:

i.

ii.

The  Company  shall  pay  Executive  the  Severance  Payment  in  equal  installments,  consistent  with  the
Company’s normal payroll practices, over the Severance Period; provided that any amounts that would
be payable prior to the effectiveness of the Separation Agreement shall be delayed until the Separation
Agreement becomes effective. Notwithstanding the foregoing, if, as of the date of Executive’s Separation
from Service (i) Executive is a “specified employee” as determined under Code Section 409A, then any
portion  of  the  Severance  Payment  that  is  subject  to  Code  Section  409A  and  that  would  otherwise  be
payable  within  the  first  six  (6)  months  following  such  Separation  from  Service  shall  be  delayed  until  the
first regular payroll date of the Company following the six (6) month anniversary of Executive’s Separation
from  Service  (or  the  date  of  Executive’s  death,  if  earlier  than  that  anniversary)  or  (ii)  Executive  is  not  a
“specified  employee”  as  determined  under  Code  Section  409A,  then  any  portion  of  the  Severance
Payment that is subject to Code Section 409A and that would be otherwise payable within the first sixty
(60)  days  after  Executive’s  Separation  from  Service  shall  be  paid  sixty  (60)  days  after  Executive’s
Separation from Service (and not promptly following the effectiveness of the Separation Agreement).

(iii) The Company shall continue to provide to Executive and Executive’s dependents (as applicable) up to
eighteen (18) months of group health and dental benefits to the extent that such benefits were in effect for
Executive  and  Executive’s  family  as  of  the  Termination  Date,  subject  to  Executive’s  timely  election  of
COBRA.  The  Company  shall  be  responsible  for  payment  of  all  premiums  necessary  to  maintain  these
benefits. Benefit continuation under this Section 5(d)(iii) shall be concurrent with any coverage under the
Company’s plans pursuant to COBRA or similar state laws. Such benefits shall be terminated prior to the
expiration  of  the  18  months  to  the  extent  Executive  has  obtained  new  employment  and  is  covered  by
benefits  which  in  the  aggregate  are  comparable  to  such  continued  benefits.  Executive  shall  promptly
notify the Company when Executive becomes employed after the Termination Date and shall provide such
reasonable cooperation as the Company

requests with respect to determining whether Executive is covered by comparable benefits with such new
employer. If the health or dental benefits are fully insured, and the provision of such benefits under this
Section  5(d)(iii)  would  subject  the  Company  or  its  benefits  arrangements  to  a  penalty  or  adverse  tax
treatment,  then  the  Company  shall  provide  a  cash  payment  to  Executive  in  an  amount  reasonably
determined by the Company to be equivalent to the COBRA premiums for such benefits. If the health or
dental  benefits  are  self-insured,  and  the  provision  of  such  benefits  under  this  Section  5(d)(iii)  is
considered discriminatory under Code Section 105(h), then to the extent required by the Code, Executive
acknowledges  that  the  value  of  the  premiums  paid  by  the  Company  hereunder  shall  be  considered
taxable wages to Executive, and the Company shall be permitted to withhold applicable taxes with respect
to  such  wages  from  other  amounts  owed  to  Executive,  or  require  Executive  to  make  satisfactory
arrangements with the Company for the payment of such withholding taxes.

iii.

 With  respect  to  any  long-term  incentive  awards  (whether  cash  or  equity)  (A)  if  the  award  is  subject  to
time-based  vesting  only,  then  upon  the  Termination  Date,  Executive  shall  become  vested  in  a  pro-rata
portion (based on Executive’s length of employment during the applicable vesting period) of such award,
and  (B)  if  the  award  is  subject  to  performance  vesting,  then  following  the  completion  of  the  applicable
performance period, Executive will receive a pro-rata portion of such award (based on Executive’s length
of  employment  during  the  applicable  performance  period),  to  the  extent  the  performance  goals  are
otherwise achieved for the performance period. Notwithstanding the foregoing, with respect to any award,
if  the  terms  of  the  award  provide  for  a  more  favorable  result  upon  the  termination  of  the  Executive’s
employment, then the terms of such award shall supersede the provisions herein.

6. Limitations  on  Severance  Payments  and  Benefits.  Notwithstanding  any  other  provision  of  this  Agreement,  if  any
portion of the Severance Payment or any other payment under this Agreement, or under any other agreement with or
plan of the Company (in the aggregate “Total Payments”), would constitute an “excess parachute payment,” then the
Total  Payments  to  be  made  to  Executive  shall  be  reduced  such  that  the  value  of  the  aggregate  Total  Payments  that
Executive  is  entitled  to  receive  shall  be  One  Dollar  ($1)  less  than  the  maximum  amount  which  Executive  may  receive
without  becoming  subject  to  the  tax  imposed  by  Code  Section  4999  or  which  the  Company  may  pay  without  loss  of
deduction under Code Section 280G(a); provided that the foregoing reduction in the amount of Total Payments shall not
apply  if  the  After-Tax  Value  to  Executive  of  the  Total  Payments  prior  to  reduction  in  accordance  herewith  is
greater  than  the  After-Tax  Value  to  Executive  if  Total  Payments  are  reduced  in  accordance  herewith.  For
purposes of this Agreement, the terms “excess parachute payment” and “parachute payments” shall have the meanings
assigned to them in Code Section 280G, and such “parachute payments” shall be valued as provided therein.  Present
value for purposes of this Agreement shall be calculated in accordance with

Code  Section  1274(b)(2). Within  twenty  (20)  business  days  following  delivery  of  the  notice  of  termination  or  notice  by
Franchise Group to Executive of its belief that there is a payment or benefit due Executive that will result in an excess
parachute payment as defined in Code Section 280G, Executive and Franchise Group, at Franchise Group’s expense,
shall  obtain  the  opinion  (which  need  not  be  unqualified)  of  nationally  recognized  tax  counsel  selected  by  Franchise
Group, which opinion sets forth: (A) the amount of the Base Period Income, (B) the amount and present value of Total
Payments, (C) the amount and present value of any excess parachute payments without regard to the limitations of this
Section 6,  (D)  the  After-Tax  Value  of  the  Total  Payments  if  the  reduction  in  Total  Payments  contemplated  under  this
Section 6  did  not  apply,  and  (E)  the  After-Tax  Value  of  the  Total  Payments  taking  into  account  the  reduction  in  Total
Payments contemplated under this Section 6. As used in this Section 6, the term “Base Period Income” means an
amount  equal  to  Executive’s  “annualized  includible  compensation  for  the  base  period”  as  defined  in  Code  Section
280G(d)(1). For purposes of such opinion, the value of any noncash benefits or any deferred payment or benefit shall be
determined by Franchise Group’s independent auditors in accordance with the principles of Code Sections 280G(d)(3)
and  (4),  which  determination  shall  be  evidenced  in  a  certificate  of  such  auditors  addressed  to  Franchise  Group  and
Executive. For purposes of determining the After-Tax Value of Total Payments, Executive shall be deemed to pay federal
income  taxes  and  employment  taxes  at  the  highest  marginal  rate  of  federal  income  and  employment  taxation  in  the
calendar year in which the Severance Payment is to be made and state and local income taxes at the highest marginal
rates  of  taxation  in  the  state  and  locality  of  Executive’s  domicile  for  income  tax  purposes  on  the  date  the  Severance
Payment is to be made, net of the maximum reduction in federal income taxes that may be obtained from deduction of
such state and local taxes. Such opinion shall be dated as of the Termination Date and addressed to Franchise Group
and Executive and shall be binding upon Franchise Group and Executive. If such opinion determines that there would be
an  excess  parachute  payment  and  that  the  After-Tax  Value  of  the  Total  Payments  taking  into  account  the  reduction
contemplated  under  this  Section 6  is  greater  than  the  After-Tax  Value  of  the  Total  Payments  if  the  reduction  in  Total
Payments  contemplated  under  this  Section  6  did  not  apply,  then  the  Severance  Payment  hereunder  or  any  other
payment determined by such counsel to be includible in Total Payments shall be reduced or eliminated as specified by
Executive in writing delivered to Franchise Group within five (5) business days of Executive’s receipt of such opinion or, if
Executive  fails  to  so  notify  Franchise  Group,  then  as  Franchise  Group  shall  reasonably  determine,  so  that  under  the
bases  of  calculations  set  forth  in  such  opinion  there  will  be  no  excess  parachute  payment.  If  such  legal  counsel  so
requests  in  connection  with  the  opinion  required  by  this  Section  6,  Executive  and  Franchise  Group  shall  obtain,  at
Franchise  Group’s  expense,  and  the  legal  counsel  may  rely  on  in  providing  the  opinion,  the  advice  of  a  firm  of
recognized executive compensation consultants as to the reasonableness of any item of compensation to be received by
Executive. If the provisions of Code Sections 280G and 4999 are repealed without succession, then this Section 6 shall
be of no further force or effect.

7. Covenants by Executive.

a. Confidentiality. Executive acknowledges and agrees that Executive’s work for the Company will bring Executive
into close contact with many confidential affairs of the Company not readily available to the public, including plans
for  further  developments  or  activities  by  the  Company. Executive  agrees  that  during  the  Term  and  at  all  times
thereafter,  Executive  shall  keep  and  retain  in  the  strictest  confidence  all  confidential  matters  (“Confidential
Information”)  of  the  Company,  including  but  not  limited  to,  “know  how,”  sales  and  marketing  information  or
plans; business or strategic plans; salary, bonus, or other personnel information; information about or concerning
existing,  new,  or  potential  customers,  franchisees,  clients,  or  shareholders;  trade  secrets;  pricing  policies;
operational  methods;  technical  processes;  inventions  and  research  projects;  and  other  business  affairs  of  the
Company, in each case that Executive may develop or learn in the course of Executive’s employment, and shall
not remove such Confidential Information from the Company’s premises (other than for the purpose of working
from  home),  use  such  Confidential  Information  for  personal  gain  or  disclose  such  Confidential  Information  to
anyone  outside  of  the  Company,  either  during  or  after  the  Term,  except  (i)  in  good  faith,  in  the  course  of
performing Executive’s duties under this Agreement; (ii) with the prior written consent of the Board; (iii) it being
understood  that  Confidential  Information  shall  not  be  deemed  to  include  any  information  that  is  or  becomes
generally available to the public other than as a result of disclosure by Executive; or (iv) to the extent disclosure is
compelled  by  a  court  of  competent  jurisdiction,  arbitrator,  agency,  or  other  tribunal  or  investigative  body  in
accordance  with  any  applicable  statute,  rule,  or  regulation  (but  only  to  the  extent  any  such  disclosure  is
compelled,  and  no  further).  Further,  nothing  herein  shall  prevent  Executive  from  cooperating  with  any
investigation or inquiry conducted by the Equal Employment Opportunity Commission regarding any employment
practice or policy of the Employers. In addition, pursuant to Section 7 of the Defend Trade Secrets Act of 2016
(which added 18 U.S.C. § 1833(b)), Executive acknowledges that Executive shall not have criminal or civil liability
under any federal or state trade secret law for the disclosure of a trade secret that (A) is made (i) in confidence to
a  federal,  state,  or  local  government  official,  either  directly  or  indirectly,  or  to  an  attorney  and  (ii)  solely  for  the
purpose of reporting or investigating a suspected violation of law; or (B) is made in a complaint or other document
filed in a lawsuit or other proceeding, if such filing is made under seal. Nothing in this Agreement is intended to
conflict with 18 U.S.C. § 1833(b) or create liability for disclosures of trade secrets that are expressly allowed by
such section. Upon  the  termination  of  Executive’s  employment  with  the  Company,  or  at  any  time  the  Company
may so request, Executive shall return to the Company all tangible embodiments (in whatever medium) relating to
Confidential  Information  and  Work  Product  (as  defined  below)  that  Executive  may  then  possess  or  have  under
Executive’s control.

b. Ownership of Property. Executive acknowledges that all discoveries, concepts, ideas, inventions, innovations,
improvements,  developments,  methods,  processes,  programs,  designs,  analyses,  drawings,  reports,  patent
applications, copyrightable work, and mask work (whether or not including any Confidential

Information), and all registrations or applications related thereto, all other proprietary information and all similar or
related  information  (whether  or  not  patentable)  that  relate  to  the  Company’s  actual  or  anticipated  business,
research  and  development,  or  existing  or  future  products  or  services  and  that  are  conceived,  developed,
contributed to, made, or reduced to practice by Executive (either solely or jointly with others) while employed by
the  Company,  including  any  of  the  foregoing  that  constitutes  any  proprietary  information  or  records  (“Work
Product”)  belonging  to  the  Company,  and  Executive  hereby  assigns,  and  agrees  to  assign,  all  of  the  above
Work Product to the Company. Any copyrightable work prepared in whole or in part by Executive in the course of
Executive’s  work  for  the  Company  shall  be  deemed  a  “work  made  for  hire”  under  the  copyright  laws,  and  the
Company shall own all rights therein. To the extent that any such copyrightable work is not a “work made for hire,”
Executive  hereby  assigns  and  agrees  to  assign  to  the  Company  all  right,  title,  and  interest,  including  without
limitation, copyright in and to such copyrightable work. Executive shall perform all actions reasonably requested
by  the  Board,  at  the  Company’s  sole  expense,  to  establish  and  confirm  the  Company’s  ownership  (including,
without  limitation,  assignments,  consents,  powers  of  attorney,  and  other  instruments)  in  Work  Product  and
copyrightable work identified by the Board.

c. Third Party Information. Executive understands that the Company will receive from third parties confidential or
proprietary  information  (“Third Party Information”)  subject  to  a  duty  on  the  Company’s  part  to  maintain  the
confidentiality of such information and to use it only for certain limited purposes. During Executive’s employment
with  the  Company  and  thereafter,  and  without  in  any  way  limiting  the  provisions  of  Section  7(a)  of  this
Agreement,  Executive  shall  hold  Third  Party  Information  in  the  strictest  confidence  and  shall  not  disclose  to
anyone (other than personnel and consultants of the Company who need to know such information in connection
with their work for the Company) or use, except in connection with Executive’s work for the Company, Third Party
Information unless expressly authorized by the Board in writing.

d. Restrictive  Covenants.  Executive  acknowledges  that  (i)  in  the  course  of  Executive’s  employment  with  the
Company,  Executive  will  become  familiar  with  the  Company’s  trade  secrets  and  with  other  Confidential
Information concerning the Company; (ii) Executive’s services will be of special, unique and extraordinary value
to the Company; (iii) the agreements and covenants of Executive contained in this Section 7 are essential to the
business and goodwill of the Company; and (iv) the Company would not have entered into this Agreement but for
the covenants and agreements set forth in this Section 7. Therefore, Executive agrees that, without limiting any
other obligation pursuant to this Agreement:

i.

Non-Competition. Except with prior written permission of the Board, Executive shall not, during the Term
and for a period of twelve (12) months thereafter (or for the length of the Severance Period if Executive

is entitled to Severance Benefits), directly or indirectly (individually or on behalf of other persons) (i) enter
(or  prepare  to  enter)  the  employ  of,  or  render  services  to,  any  person  engaged  in  (a)  the  provision  of
franchising of tax preparation services, furniture, mattress, appliance or vitamin and supplement sales, or
rent-to-own  businesses;  or  (b)  any  other  line  of  business  actively  being  conducted  by  the  Company
accounting for more than ten percent (10%) of the Company’s gross revenues on the date of Executive’s
termination (a “Competitive Business”); (ii) engage (or prepare to engage) in a Competitive Business
on  Executive’s  own  account;  or  (iii)  become  interested  in  any  such  Competitive  Business,  directly  or
indirectly,  as  an  individual,  partner,  shareholder,  director,  officer,  principal,  agent,  employee,  trustee,
consultant,  or  in  any  other  relationship  or  capacity;  provided,  however,  that  nothing  contained  in  this
Section 7(d)(i) shall be deemed to prohibit Executive from acquiring, solely as a passive investment, less
than five percent (5%) of the total outstanding securities of any publicly-traded corporation.

Non-Solicitation.  Except  with  prior  written  permission  of  the  Board,  Executive  shall  not,  directly  or
indirectly  (individually  or  on  behalf  of  other  persons),  during  the  Term  and  for  a  period  of  twelve  (12)
months  thereafter  (or  for  the  length  of  the  Severance  Period  if  Executive  is  entitled  to  Severance
Benefits),  for  any  reason  hire,  offer  to  hire,  or  entice  away  any  officer,  employee,  franchisee,  or
agent  of  the  Company  (or  any  former  officer,  employee,  or  agent  of  the  Company  who  was
employed by the Company at any time during the twelve (12) month period prior to Executive’s
termination  of  employment)  or  interfere  with  or  attempt  to  interfere  with  business  relationships
between the Company and any current or prospective franchisee, customer, client, or supplier of
the  Company;  provided  that  the  foregoing  shall  not  be  violated  by  general  advertisements  not
targeted at employees or consultants of the Company.

Non-Disparagement. At any time during or after the Term, Executive shall not make (whether directly or
through  any  other  person)  any  public  or  private  statements  (whether  oral  or  in  writing)  which  are
derogatory or damaging to the Company or its direct or indirect parents, together with each of its current
and  former  principals,  officers,  directors,  direct  or  indirect  equity  holders,  general  and  limited  partners,
agents,  representatives,  and  employees,  or  any  of  their  businesses,  activities,  operations,  affairs,
reputations, or prospects, and the Company will not authorize any of their officers, directors, or employees
to make disparaging or derogatory statements about Executive (and will use its reasonable best efforts to
prevent  such  individuals  from  making  such  statements)  except,  in  each  case,  to  the  extent  required  by
law,  and  only  after  consultation  with  the  other  party  to  the  maximum  extent  possible  to  maintain  the
goodwill of such party.

ii.

iii.

iv.

v.

Injunctive Relief with Respect to Covenants. Executive acknowledges and agrees that in the event of any
material breach by Executive of any of section of this Agreement that remedies at law may be inadequate
to  protect  the  Company,  and,  without  prejudice  to  any  other  legal  or  equitable  rights  and  remedies
otherwise available to the Company, Executive agrees to the granting of injunctive relief in the Company’s
favor in connection with any such breach or violation without proof of irreparable harm.

Enforcement. If, at the time of enforcement of this Section 7, a court or other body of legal authority holds
that the restrictions stated herein are unreasonable under circumstances then existing, the parties hereto
agree  that  the  maximum  duration,  scope,  or  geographical  area  reasonable  under  such  circumstances
shall be substituted for the stated period, scope, or area and that the court may revise such restrictions to
cover  the  maximum  duration,  scope,  and  area  permitted  by  law  and  reasonable  under  such
circumstances.  Because  Executive’s  services  are  unique  and  because  Executive  has  access  to
Confidential Information, the parties hereto agree that the Company would be irreparably harmed by, and
money  damages  would  be  an  inadequate  remedy  for,  any  breach  of  this  Agreement.  Therefore,  in  the
event of a breach or threatened breach of this Agreement, the Company and/or its respective successors
or  assigns  may,  in  addition  to  other  rights  and  remedies  existing  in  their  favor,  apply  to  any  court  of
competent  jurisdiction  for  specific  performance  and/or  injunctive  or  other  relief  in  order  to  enforce,  or
prevent any violations of, the provisions hereof (without posting a bond or other security).

e. Reasonable Restrictions.  Executive  agrees  that  the  terms  and  conditions  in  Sections  7(a)  through  7(d)  are
reasonable  and  necessary  for  the  protection  of  the  Company’s  business  and  to  prevent  damage  or  loss  to  the
Company  as  the  result  of  action  taken  by  Executive. Executive  acknowledges  that  Executive  could  continue  to
actively  pursue  Executive’s  career  and  earn  sufficient  compensation  without  breaching  any  of  the  restrictions
contained in Sections 7(a) through 7(d).

f. Trade Secrets. Nothing in this Agreement diminishes or limits any protection granted by law to trade secrets or
relieves Executive of any duty not to disclose, use, or misappropriate any information that is a trade secret, for as
long as such information remains a trade secret.

g. Notice. Executive agrees that Executive will give notice of this Agreement and Executive’s obligations to comply
with  its  terms  to  any  person  or  organization  that  Executive  may  become  associated  with  during  the  first  twelve
(12) months (or for the length of the Severance Period if Executive is entitled to Severance Benefits), after the
termination of Executive’s employment with the Company. Executive further agrees that the Company may, if it
desires, send a copy of, or otherwise

make the provisions in Section 7 hereof known to any such person, firm or entity during that time.

h. Return of Company Property. Upon termination of Executive’s employment, Executive shall promptly return to
the  Company:  (i)  all  documents,  records,  procedures,  books,  notebooks,  and  any  other  documentation  in  any
form  whatsoever,  including  but  not  limited  to  written,  audio,  video  or  electronic,  containing  any  information
pertaining to the Company which includes Confidential Information and Third Party Information, including any and
all  copies  of  such  documentation  then  in  Executive’s  possession  or  control  regardless  of  whether  such
documentation  was  prepared  or  compiled  by  Executive,  Company,  other  employees  of  the  Company,
representatives, agents, or independent contractors, and (ii) all equipment or tangible personal property entrusted
to  Executive  by  the  Company.  Executive  acknowledges  that  all  such  documentation,  copies  of  such
documentation,  equipment,  and  tangible  personal  property  are  and  shall  at  all  times  remain  the  sole  and
exclusive property of the Company.

i. No  Conflicts.  Executive  hereby  represents  and  warrants  that  Executive’s  signing  of  this  Agreement  and  the
performance of Executive’s obligations under it will not breach or be in conflict with any other agreement to which
Executive is a party or is bound and that Executive is not now subject to any covenants against competition or
similar  covenants  or  any  court  order  that  could  affect  the  performance  of  Executive’s  obligations  under  this
Agreement. Further, Executive hereby represents and warrants that: (i) Executive will not bring any confidential
information of any former employer, nor any proprietary work product created as part of Executive’s duties with
Executive’s former employer; (b) Executive will not use or disclose any former employer’s confidential information
or proprietary work product in the performance of Executive’s duties with the Company; and (c) Executive is not
currently, nor will Executive take or be in a position, that breaches the Company’s ethics policies as in effect from
time to time.

8. Notice. Any notice, request, demand or other communication required or permitted herein will be deemed to be properly
given  when  personally  served  in  writing,  by  email  or  when  deposited  in  the  United  States  mail,  postage  prepaid,
addressed to Executive at the address (or email address) last appearing in Franchise Group’s personnel records and to
the Company at its headquarters with attention (or an email) to the General Counsel of Franchise Group. Either  party
may change its address by written notice in accordance with this paragraph.

9. Set Off; Mitigation. The Company’s obligation to pay Executive the amounts and to provide the benefits hereunder shall
be subject to set-off, counterclaim or recoupment of amounts owed by Executive to the Company. However,  Executive
shall not be required to mitigate the amount of any payment provided for pursuant to this Agreement by seeking other
employment or otherwise.

10.Benefit  of  Agreement.  This  Agreement  shall  inure  to  the  benefit  of  and  be  binding  upon  the  parties  hereto  and  their

respective executors, administrators, successors and

assigns. If Franchise Group sells, assigns or transfers all or substantially all of its business and assets to any person or
entity, then Franchise Group shall assign all of its right, title and interest in this Agreement as of the date of such event to
such person or entity, and Franchise Group shall cause such person or entity, by written agreement, to expressly assume
and agree to perform from and after the date of such assignment all of the terms, conditions and provisions imposed by
this Agreement upon the Company. In case of such assignment by Franchise Group and assumption and agreement by
such  person  or  entity,  as  used  in  this  Agreement,  “Franchise  Group”  shall  thereafter  mean  the  person  which  executes
and  delivers  the  agreement  provided  for  in  this  Section  10  or  which  otherwise  becomes  bound  by  all  the  terms  and
provisions of this Agreement by operation of law, and this Agreement shall inure to the benefit of, and be enforceable by,
such person or entity. Except as provided in this Section 10, this Agreement shall not be assignable by Franchise Group
or Executive. This Agreement shall not be terminated by the voluntary or involuntary dissolution of Franchise Group.

11.Applicable Law and Jurisdiction. This  Agreement  is  to  be  governed  by  and  construed  under  the  laws  of  the  United
States and of the State of Delaware without resort to Delaware’s choice of law rules. Each party hereby agrees that the
forum and venue for any legal or equitable action or proceeding arising out of, or in connection with, this Agreement
will  lie  in  the  appropriate  federal  or  state  courts  located  in  Delaware  and  specifically  waives  any  and  all  objections  to
such jurisdiction and venue.

12.Captions and Paragraph Headings. Captions and section or paragraph headings used herein are for convenience only

and are not a part of this Agreement and will not be used in construing it.

13.Divisibility of Agreement or Modification By Court. To the extent permitted by law, the invalidity of any provision of
this  Agreement  will  not  and  shall  not  be  deemed  to  affect  the  validity  of  any  other  provision.  In  the  event  that  any
provision of this Agreement is held to be invalid, it shall be, to the furthest extent permitted by law, modified to the extent
necessary  to  be  interpreted  in  a  manner  most  consistent  with  the  present  terms  of  the  provision,  to  give  effect  to  the
provision. Finally, in the event that any provision of this Agreement is held to be invalid and not capable of modification
by a court, then it shall be considered expunged, and the parties agree that the remaining provisions shall be deemed to
be  in  full  force  and  effect  as  if  they  had  been  executed  by  both  parties  subsequent  to  the  expungement  of  the  invalid
provision.

14.No Waiver. The failure of a party to insist upon strict adherence to any term of this Agreement on any occasion shall not
be considered a waiver of such party’s rights or deprive such party of the right thereafter to insist upon strict adherence
to that term or any other term of this Agreement.

15.Survival. The termination or expiration of this Agreement will not affect the rights or obligations of the parties hereunder
arising out of, or relating to, circumstances occurring prior to the termination or expiration of this Agreement, which rights
and  obligations  will  survive  the  termination  or  expiration  of  this  Agreement.  In  addition,  the  following  provisions  shall
survive the termination or expiration of this Agreement: Sections 5 and

6 (as necessary for the payments and benefits due thereunder to be paid or provided), and Sections 7, 8, 9,  and  11
through 19.

16.Entire Agreement. This  Agreement  and  the  Exhibits  attached  hereto  contain  the  entire  agreement  of  the  parties  with
respect  to  the  subject  matter  of  this  Agreement  except  where  other  agreements  are  specifically  noted,  adopted,  or
incorporated  by  reference.  This  Agreement  and  the  Exhibits  attached  hereto  otherwise  supersede  any  and  all  other
agreements,  either  oral  or  in  writing,  between  the  parties  hereto  with  respect  to  the  employment  of  Executive  by
Company. Each party to this Agreement acknowledges that no representations, inducements, promises, or agreements,
oral or otherwise, have been made by any party, or anyone acting on behalf of any party, which are not embodied herein,
and that no other agreement, statement, or promise not contained in this Agreement will be valid or binding.

17.Modification  or  Amendment.  This  Agreement  may  not  be  modified  or  amended  except  through  a  writing  signed  by
hand  by  both  an  authorized  representative  of  Franchise  Group  and  Executive,  except  as  required  by  a  court  with
competent jurisdiction in order to enforce this Agreement.

18.Claims by Executive. Executive acknowledges and agrees that any claim or cause of action by Executive against the
Company shall not constitute a defense to the enforcement of the restrictions and covenants set forth in this Agreement
and shall not be used to prohibit injunctive relief.

19.Legal Fees. The parties hereto agree that the non-prevailing party in any dispute, claim, action or proceeding between
the  parties  hereto  arising  out  of  or  relating  to  the  terms  and  conditions  of  this  Agreement  or  any  provision  thereof  (a
“Dispute”),  shall  reimburse  the  prevailing  party  for  reasonable  attorney’s  fees  and  expenses  incurred  by  the  prevailing
party  in  connection  with  such  Dispute;  provided,  however,  that  the  Executive  shall  only  be  required  to  reimburse  the
Company for its fees and expenses incurred in connection with a Dispute if the Executive’s position in such Dispute was
found  by  the  court,  arbitrator  or  other  person  or  entity  presiding  over  such  Dispute  to  be  frivolous  or  advanced  not  in
good faith.

20.Directors and Officers Insurance. During the Term, the Company shall maintain commercially reasonable directors and
officers insurance. Any release requirement set forth in the Separation Agreement shall not require Executive to waive
any right or claim for coverage under such insurance.

21.Execution of Agreement. This Agreement may be executed in multiple counterparts, any one of which need not contain
the  signature  of  more  than  one  (1)  party,  but  all  such  counterparts  taken  together  shall  constitute  one  and  the  same
instrument. Further, this Agreement may be signed and delivered by means of facsimile or scanned pages via electronic
mail, and such scanned or facsimile signatures shall be treated in all manner and respects as an original signature and
shall be considered to have the same binding legal effect as if it were an original signature, and no party may raise the
use of facsimile or scanned signatures as a defense to the formation of this Agreement.

22.Review by Counsel. Executive represents and warrants that this Agreement is the result of full and otherwise fair and
good  faith  bargaining  over  its  terms  following  a  full  and  otherwise  fair  opportunity  to  have  legal  counsel  for  Executive
review this Agreement, propose modifications and changes, and to verify that the terms and provisions of this Agreement
are  reasonable  and  enforceable.  Executive  acknowledges  that  Executive  has  read  and  understands  the  foregoing
provisions  and  that  such  provisions  are  reasonable  and  enforceable. This  Agreement  has  been  jointly  drafted  by  both
parties, and shall not be interpreted as against one party as the drafter.

23.Section  409A.  It  is  intended  that  this  Agreement  will  comply  with  Code  Section  409A  and  any  regulations  and  other
published guidance of the IRS thereunder, to the extent the Agreement is subject thereto, and the Agreement shall be
interpreted on a basis consistent with such intent. With respect to any reimbursement or in-kind benefit arrangements of
the Company that constitutes deferred compensation for purposes of Code Section 409A, the following conditions shall
be applicable (except as otherwise permitted by Code Section 409A): (a) the amount eligible for reimbursement, or in-
kind  benefits  provided,  under  any  such  arrangement  in  one  calendar  year  may  not  affect  the  amount  eligible  for
reimbursement, or in-kind benefits to be provided, under such arrangement in any other year (except that any health or
dental plan may impose a limit on the amount that may be reimbursed or paid), (b) any reimbursement must be made on
or before the last day of the calendar year following the calendar year in which the expense was incurred, and (c) the
right to reimbursement or in-kind benefits is not subject to liquidation or exchange for another benefit.

IN WITNESS WHEREOF, the parties hereto have executed, or caused to be executed, this Agreement on the

Effective Date.

EXECUTIVE

/s/ Todd Evans
Todd Evans

FRANCHISE GROUP, Inc.

By:/s/ Brian R. Kahn

Name: Brian R. Kahn

Title: President and CEO

AMENDMENT NUMBER TWO AND LIMITED WAIVER TO SECOND AMENDED AND RESTATED LOAN AND SECURITY
AGREEMENT

THIS AMENDMENT NUMBER TWO AND LIMITED WAIVER TO SECOND AMENDED AND RESTATED LOAN AND
SECURITY AGREEMENT (this “Second Amendment”), dated as of August 25, 2020, is entered into by and among VITAMIN SHOPPE
INDUSTRIES LLC, a New York limited liability company, VITAMIN SHOPPE MARINER, LLC, a Delaware limited liability company,
VITAMIN SHOPPE GLOBAL, LLC, a Delaware limited liability company, VITAMIN SHOPPE FLORIDA, LLC, a Delaware limited
liability  company,  BETANCOURT  SPORTS  NUTRITION,  LLC,  a  Florida  limited  liability  company,  and  VITAMIN  SHOPPE
PROCUREMENT  SERVICES,  LLC,  a  Delaware  limited  liability  company  (collectively,  the  “Borrowers”  and,  each  individually,  a
“Borrower”),  VALOR  ACQUISITION,  LLC,  a  Delaware  limited  liability  company  (“Parent”),  the  LENDERS  party  hereto  and
JPMORGAN CHASE BANK, N.A., a national banking association, in its capacity as agent for the Lenders (in such capacity, the “Agent”),
in light of the following:

W I T N E S S E T H

WHEREAS, the Borrowers, Parent, the Lenders and the Agent are parties to that certain Second Amended and Restated Loan and
Security Agreement dated as of December 16, 2019 (as amended, restated, supplemented, or otherwise modified from time to time prior to
the date hereof, the “Existing Credit Agreement”);

WHEREAS,  the  Borrowers  have  advised  the  Agent  and  the  Lenders  that  a  Default  has  occurred  and  is  continuing  under  Section
10.1(a)  of  the  Existing  Credit  Agreement  on  account  of  the  Loan  Parties’  failure  to  satisfy  the  Required  Conditions  with  respect  to  the
optional prepayment of the remaining Term Loan Obligations (other than certain customary surviving obligations not yet due and owing) as
required by Section 9.24(e) of the Existing Credit Agreement (the “Specified Default”);

WHEREAS,  the  Borrowers  have  requested  that  the  Agent  and  the  Lenders  (x)  make  certain  amendments  to  the  Existing  Credit

Agreement and (y) waive the Specified Default; and

WHEREAS, upon the terms and conditions set forth herein, the Agent and the Lenders have agreed to the Borrowers’ requests as set

forth herein.

NOW, THEREFORE, in consideration of the foregoing and the mutual covenants herein contained, and for other good and valuable

consideration, the receipt and sufficiency of which are hereby acknowledged, the parties hereby agree as follows:

1. Defined Terms. All initially capitalized terms used herein (including the preamble and recitals hereof) without definition shall have

the meanings ascribed thereto in Section 1 of the Credit Agreement.

2. Amendments  to  Credit  Agreement.  In  reliance  upon  the  representations,  warranties,  covenants  and  conditions  contained  in  this
Second Amendment, and subject to the satisfaction (or waiver in writing by the Agent and the Lenders) of the conditions precedent
set forth in Section 4 hereof, the Existing Credit Agreement is hereby amended as of the Second Amendment Effective Date in the
manner provided in this Section 2 (the Existing Credit Agreement, as amended hereby, the “Credit Agreement”).

a. Restated Definitions. The following definitions contained in Section 1 of the Existing Credit Agreement are hereby amended

and restated in their respective entireties to read in full as follows:

“Alternate Base Rate” means, for any day, a rate per annum equal to the greatest of (a) the Prime Rate in effect on such day, (b) the
NYFRB Rate in effect on such day plus ½ of 1% and (c) the Adjusted LIBO Rate for a one month Interest Period on such day (or if such day
is  not  a  Business  Day,  the  immediately  preceding  Business  Day)  plus  1%, provided  that,  for  the  purpose  of  this  definition,  the  Adjusted
LIBO Rate for any day shall be based on the LIBO Screen Rate (or if the LIBO Screen Rate is not available for such one month Interest
Period, the Interpolated Rate) at approximately 11:00 a.m. London time on such day. Any change in the Alternate Base Rate due to a change
in the Prime Rate, the NYFRB Rate or the Adjusted LIBO Rate shall be effective from and including the effective date of such change in the
Prime Rate, the NYFRB Rate or the Adjusted LIBO Rate, respectively. If the Alternate Base Rate is being used as an alternate rate of interest
pursuant to Section 3.4 (for the avoidance of doubt, only until any amendment has become effective pursuant to Section 3.4(c)), then the
Alternate Base Rate shall be the greater of clause (a) and (b) above and shall be determined without reference to clause (c) above. For the
avoidance of doubt, if the Alternate Base Rate as determined pursuant to the foregoing would be less than 1.00%, such rate shall be deemed
to be 1.00% for purposes of this Agreement.

“Defaulting  Lender”  shall  mean  any  Revolving  Lender,  as  determined  by  Agent,  that  has  (a)  failed  to  fund  any  portion  of  its
Revolving  Loans  or  participations  in  Letters  of  Credit  within  three  Business  Days  of  the  date  required  to  be  funded  by  it  hereunder,  (b)
notified any Borrower, Agent, the Issuing Bank or any Lender in writing that it does not intend to comply with any of its funding obligations
under this Agreement or has made a public statement to the effect that it does not intend to comply with its funding obligations under this
Agreement or under other agreements in which it commits to extend credit, (c) failed, within three Business Days after request by Agent, to
confirm  that  it  will  comply  with  the  terms  of  this  Agreement  relating  to  its  obligations  to  fund  prospective  Revolving  Loans  and
participations in then outstanding Letters of Credit, (d) otherwise failed to pay over Agent or any other Lender any other amount required to
be paid by it hereunder within three Business Days of the date when due, unless the subject of a good faith dispute, or (e) (i) become or is
insolvent or has a parent company that has become or is insolvent, (ii) become the subject of a bankruptcy or insolvency proceeding, or has
had  a  receiver,  conservator,  trustee  or  custodian  appointed  for  it,  or  has  taken  any  action  in  furtherance  of,  or  indicating  its  consent  to,
approval of or acquiescence in any such proceeding or appointment or has a parent company that has become the subject of a bankruptcy or
insolvency proceeding, or has had a receiver, conservator, trustee or custodian appointed for it, or has taken any action in furtherance of, or
indicating its consent to, approval of or acquiescence in any such proceeding or appointment or (iii) become the subject of a Bail-In Action.

“Federal  Funds  Effective  Rate”  means,  for  any  day,  the  rate  calculated  by  the  NYFRB  based  on  such  day’s  federal  funds
transactions  by  depositary  institutions  (as  determined  in  such  manner  as  shall  be  set  forth  on  the  Federal  Reserve  Bank  of  New  York’s
Website from time to time) and published on the next succeeding Business Day by the NYFRB as the effective federal funds rate, provided
that, if the Federal Funds Effective Rate as so determined would be less than zero, such rate shall be deemed to be zero for the purposes of
this Agreement.

“Financing Agreements” shall mean, collectively, this Agreement, the First Amendment, the Second Amendment, the Intercreditor
Agreement, the Collateral Documents and all notes, guarantees, security agreements, intercreditor agreements, the Fee Letter and all other
agreements, documents and

instruments now or at any time hereafter executed and/or delivered by any Borrower or Guarantor in connection with this Agreement.

“Fixed  Charges”  shall  mean,  with  respect  to  any  Person  for  any  period,  the  sum  of,  without  duplication,  (a)  all  cash  Interest
Expense paid during such period (net of interest income of such Person during such period and excluding, to the extent taken into account in
the  calculation  of  Interest  Expense,  upfront  fees,  costs  and  expenses  in  respect  of  this  Agreement  and  any  other  issuance  of  Indebtedness
permitted  hereunder  and  the  transactions  contemplated  hereby  and  thereby),  plus  (b)  all  prepayments  (other  than  (i)  prepayments  and
refinancings  with  respect  to  the  Permitted  Subordinated  Indebtedness  and  the  Convertible  Notes,  in  each  case  to  the  extent  permitted
hereunder,  (ii)  prepayments  made  with  the  proceeds  of  refinancings  of  such  Indebtedness  prepaid  to  the  extent  permitted  hereunder,  (iii)
prepayments made with, and within one-hundred eighty (180) days of receipt of, the net proceeds of new equity capital contributed after the
date of this Agreement, and (iv) prepayments of Indebtedness permitted under Section 9.9(b) required in connection with any disposition or
casualty of assets financed and securing such Indebtedness, which prepayments shall be in an amount not to exceed the net proceeds received
as a result of such disposition or casualty event) and regularly scheduled principal repayments in respect of Indebtedness for borrowed money
and  Indebtedness  with  respect  to  Capital  Leases  paid  during  such  period  in  cash  (excluding  the  interest  component  with  respect  to
Indebtedness under Capital Leases), plus (c) all income taxes paid during such period in cash (net of refunds or tax credits to such Person in
respect of income taxes, and excluding income tax on extraordinary or non-recurring gains or gains from asset sales outside of the ordinary
course  of  business)  plus  (d)  dividends  or  distributions  paid  in  cash  (including,  without  limitation,  Permitted  Tax  Distributions),  all  as
determined  for  any  Person  on  a  consolidated  basis  and  in  accordance  with  GAAP.  For  purposes  of  clarity,  the  effect  of  netting  out  or
offsetting the components set forth in the foregoing clauses (a) and (c) shall never cause the amount of cash Interest Expense or income taxes
paid in cash during such period to be less than zero.

“Overnight Bank Funding Rate” means, for any day, the rate comprised of both overnight federal funds and overnight Eurodollar
borrowings by U.S.-managed banking offices of depository institutions (as such composite rate shall be determined by the NYFRB as set
forth on the Federal Reserve Bank of New York’s Website from time to time) and published on the next succeeding Business Day by the
NYFRB as an overnight bank funding rate.

“Required Conditions” shall be deemed to be satisfied in connection with a Specified Transaction if:

(a) either (i) Excess Availability exceeds fifteen percent (15%) of the Borrowing Cap and the Fixed Charge Coverage Ratio is equal
to or greater than 1.10 to 1.0, in each case, calculated as of the date of such Specified Transaction both prior to and on a pro forma basis after
giving effect to such Specified Transaction; provided that the pro forma Fixed Charge Coverage Ratio shall be calculated as of the last Test
Period prior to the date of such Specified Transaction for which financial statements for the fiscal month, fiscal quarter or fiscal year then
ended have been (or have been required to be) delivered pursuant to Section 9.6(a)(i) and Section 9.6(a)(ii), as applicable, or (ii) Excess
Availability  exceeds  the  greater  of  (x)  twenty  percent  (20%)  of  the  Borrowing  Cap  and  (y)  $20,000,000  calculated  as  of  the  date  of  such
Specified Transaction both prior to and on a pro forma basis after giving effect to such Specified Transaction; and

(b) the Administrative Borrower shall have delivered to the Agent prior to consummation of the Specified Transaction a certificate in
form  and  substance  reasonably  satisfactory  to  the  Agent  certifying  as  to,  and  attaching  calculations  for,  the  items  described  in  clause  (a)
above.

b.

New Definitions. Section 1 of the Existing Credit Agreement is amended to add thereto in alphabetical order the following
definitions which shall read in full as follows:

“Affected Financial Institution” means (a) any EEA Financial Institution or (b) any UK Financial Institution.

in respect of any liability of an Affected Financial Institution.

“Bail-In Action” means the exercise of any Write-Down and Conversion Powers by the applicable Resolution Authority

“Bail-In  Legislation”  means,  (a)  with  respect  to  any  EEA  Member  Country  implementing  Article  55  of  Directive
2014/59/EU of the European Parliament and of the Council of the European Union, the implementing law, rule, regulation or requirement for
such EEA Member Country from time to time which is described in the EU Bail-In Legislation Schedule and (b) with respect to the United
Kingdom, Part I of the United Kingdom Banking Act 2009 (as amended from time to time) and any other law, regulation or rule applicable in
the United Kingdom relating to the resolution of unsound or failing banks, investment firms or other financial institutions or their affiliates
(other than through liquidation, administration or other insolvency proceedings).

“Benchmark Replacement” means the sum of: (a) the alternate benchmark rate (which may be a SOFR-Based Rate) that
has  been  selected  by  the  Agent  and  the  Administrative  Borrower  giving  due  consideration  to  (i)  any  selection  or  recommendation  of  a
replacement  rate  or  the  mechanism  for  determining  such  a  rate  by  the  Relevant  Governmental  Body  and/or  (ii)  any  evolving  or  then-
prevailing market convention for determining a rate of interest as a replacement to the LIBO Rate for U.S. dollar-denominated syndicated
credit facilities and (b) the Benchmark Replacement Adjustment; provided that, if the Benchmark Replacement as so determined would be
less than zero, the Benchmark Replacement will be deemed to be zero for the purposes of this Agreement; provided further that any such
Benchmark Replacement shall be administratively feasible as determined by the Agent prior to the adoption thereof in its sole discretion.

“Benchmark Replacement Adjustment”  means  the  spread  adjustment,  or  method  for  calculating  or  determining  such
spread adjustment, (which may be a positive or negative value or zero) that has been selected by the Agent and the Administrative Borrower
giving due consideration to (i) any selection or recommendation of a spread adjustment, or method for calculating or determining such spread
adjustment, for the replacement of the LIBO Rate with the applicable Unadjusted Benchmark Replacement by the Relevant Governmental
Body  and/or  (ii)  any  evolving  or  then-prevailing  market  convention  for  determining  a  spread  adjustment,  or  method  for  calculating  or
determining such spread adjustment, for the replacement of the LIBO Rate with the applicable Unadjusted Benchmark Replacement for U.S.
dollar-denominated syndicated credit facilities at such time (for the avoidance of doubt, such Benchmark Replacement Adjustment shall not
be in the form of a reduction to the Applicable Margin).

“Benchmark Replacement Conforming Changes” means, with respect to any Benchmark Replacement, any technical,
administrative or operational changes (including changes to the definition of “Alternate Base Rate,” the definition of “Interest Period,” timing
and frequency of determining rates and making payments of interest and other administrative matters) that the Agent decides in its reasonable
discretion may be appropriate to reflect the adoption and implementation of such Benchmark Replacement and to permit the administration
thereof by the Agent in a manner substantially consistent with market practice (or, if the Agent decides that adoption of any portion of such
market practice is not administratively feasible or if the Agent determines that no market practice for the administration of the Benchmark
Replacement  exists,  in  such  other  manner  of  administration  as  the  Agent  decides  is  reasonably  necessary  in  connection  with  the
administration of this Agreement).

“Benchmark Replacement Date” means the earlier to occur of the following events with respect to the LIBO Rate:

(1) in the case of clause (1) or (2) of the definition of “Benchmark Transition Event,” the later of (a) the date of the public
statement or publication of information referenced therein and (b) the date on which the administrator of the LIBO Screen Rate permanently
or indefinitely ceases to provide the LIBO Screen Rate; or

publication of information referenced therein.

(2)  in  the  case  of  clause  (3)  of  the  definition  of  “Benchmark  Transition  Event,”  the  date  of  the  public  statement  or

Rate:

“Benchmark Transition Event” means the occurrence of one or more of the following events with respect to the LIBO

(1)  a  public  statement  or  publication  of  information  by  or  on  behalf  of  the  administrator  of  the  LIBO  Screen  Rate
announcing that such administrator has ceased or will cease to provide the LIBO Screen Rate, permanently or indefinitely, provided that, at
the time of such statement or publication, there is no successor administrator that will continue to provide the LIBO Screen Rate;

(2) a public statement or publication of information by the regulatory supervisor for the administrator of the LIBO Screen
Rate, the U.S. Federal Reserve System, an insolvency official with jurisdiction over the administrator for the LIBO Screen Rate, a resolution
authority  with  jurisdiction  over  the  administrator  for  the  LIBO  Screen  Rate  or  a  court  or  an  entity  with  similar  insolvency  or  resolution
authority  over  the  administrator  for  the  LIBO  Screen  Rate,  in  each  case  which  states  that  the  administrator  of  the  LIBO  Screen  Rate  has
ceased or will cease to provide the LIBO Screen Rate permanently or indefinitely, provided that, at the time of such statement or publication,
there is no successor administrator that will continue to provide the LIBO Screen Rate; and/or

Rate announcing that the LIBO Screen Rate is no longer representative.

(3) a public statement or publication of information by the regulatory supervisor for the administrator of the LIBO Screen

“Benchmark  Transition  Start  Date”  means  (a)  in  the  case  of  a  Benchmark  Transition  Event,  the  earlier  of  (i)  the
applicable Benchmark Replacement Date and (ii) if such Benchmark Transition Event is a public statement or publication of information of a
prospective event, the 90th day prior to the expected date of such event as of such public statement or publication of information (or if the
expected date of such prospective event is fewer than 90 days after such statement or publication, the date of such statement or publication)
and  (b)  in  the  case  of  an  Early  Opt-in  Election,  the  date  specified  by  the  Agent  or  the  Required  Lenders,  as  applicable,  by  notice  to  the
Administrative Borrower, the Agent (in the case of such notice by the Required Lenders) and the Lenders.

“Benchmark Unavailability Period” means, if a Benchmark Transition Event and its related Benchmark Replacement
Date  have  occurred  with  respect  to  the  LIBO  Rate  and  solely  to  the  extent  that  the  LIBO  Rate  has  not  been  replaced  with  a  Benchmark
Replacement,  the  period  (x)  beginning  at  the  time  that  such  Benchmark  Replacement  Date  has  occurred  if,  at  such  time,  no  Benchmark
Replacement  has  replaced  the  LIBO  Rate  for  all  purposes  hereunder  in  accordance  with  Section  3.4  and  (y)  ending  at  the  time  that  a
Benchmark Replacement has replaced the LIBO Rate for all purposes hereunder pursuant to Section 3.4.

or methodology for this rate, and conventions for this rate (which

“Compounded SOFR” means the compounded average of SOFRs for the applicable Corresponding Tenor, with the rate,

may  include  compounding  in  arrears  with  a  lookback  and/or  suspension  period  as  a  mechanism  to  determine  the  interest  amount  payable
prior to the end of each Interest Period) being established by the Agent in accordance with:

Governmental Body for determining compounded SOFR; provided that:

(1)  the  rate,  or  methodology  for  this  rate,  and  conventions  for  this  rate  selected  or  recommended  by  the  Relevant

(2)  if,  and  to  the  extent  that,  the  Agent  determines  that  Compounded  SOFR  cannot  be  determined  in  accordance  with
clause  (1)  above,  then  the  rate,  or  methodology  for  this  rate,  and  conventions  for  this  rate  that  the  Agent  determines  in  its  reasonable
discretion are substantially consistent with any evolving or then-prevailing market convention for determining compounded SOFR for U.S.
dollar-denominated syndicated credit facilities at such time;

provided, further, that if the Agent decides that any such rate, methodology or convention determined in accordance with
clause (1) or clause (2) is not administratively feasible for the Agent, then Compounded SOFR will be deemed unable to be determined for
purposes of the definition of “Benchmark Replacement.”

“Corresponding  Tenor”  with  respect  to  a  Benchmark  Replacement  means  a  tenor  (including  overnight)  having
approximately the same length (disregarding business day adjustment) as the applicable tenor for the applicable Interest Period with respect
to the LIBO Rate.

“Early Opt-in Election” means the occurrence of:

(1)  (i)  a  determination  by  the  Agent  or  (ii)  a  notification  by  the  Required  Lenders  to  the  Agent  (with  a  copy  to  the
Administrative Borrower) that the Required Lenders have determined that U.S. dollar-denominated syndicated credit facilities being executed
at such time, or that include language similar to that contained in Section 3.4 are being executed or amended, as applicable, to incorporate or
adopt a new benchmark interest rate to replace the LIBO Rate, and

(2) (i) the election by the Agent or (ii) the election by the Required Lenders to declare that an Early Opt-in Election has
occurred and the provision, as applicable, by the Agent of written notice of such election to the Administrative Borrower and the Lenders or
by the Required Lenders of written notice of such election to the Agent.

“EEA Financial Institution” means (a) any credit institution or investment firm established in any EEA Member Country
which is subject to the supervision of an EEA Resolution Authority, (b) any entity established in an EEA Member Country which is a parent
of an institution described in clause (a) of this definition, or (c) any financial institution established in an EEA Member Country which is a
subsidiary of an institution described in clauses (a) or (b) of this definition and is subject to consolidated supervision with its parent.

“EEA Member Country” means any of the member states of the European Union, Iceland, Liechtenstein, and Norway.

“EEA  Resolution  Authority”  means  any  public  administrative  authority  or  any  Person  entrusted  with  public
administrative authority of any EEA Member Country (including any delegee) having responsibility for the resolution of any EEA Financial
Institution.

Association (or any successor Person), as in effect from time to time.

“EU  Bail-In  Legislation  Schedule”  means  the  EU  Bail-In  Legislation  Schedule  published  by  the  Loan  Market

any successor source.

“Federal Reserve Bank of New York’s Website” means the website of the NYFRB at http://www.newyorkfed.org, or

“IBA” has the meaning assigned to such term in Section 3.8.

endorsed or convened by the Federal Reserve Board and/or the NYFRB or, in each case, any successor thereto.

“Relevant  Governmental  Body”  means  the  Federal  Reserve  Board  and/or  the  NYFRB,  or  a  committee  officially

Resolution Authority.

“Resolution  Authority”  means  an  EEA  Resolution  Authority  or,  with  respect  to  any  UK  Financial  Institution,  a  UK

“Second  Amendment”  means  that  certain  Amendment  Number  Two  and  Limited  Waiver  to  Second  Amended  and
Restated Loan and Security Agreement dated as of August 25, 2020, by and among the Borrowers, Parent, the Lenders party thereto and the
Agent.

administrator of the benchmark (or a successor administrator), on the Federal Reserve Bank of New York’s Website.

“SOFR” with respect to any day, means the secured overnight financing rate published for such day by the NYFRB, as the

“SOFR-Based Rate” means SOFR, Compounded SOFR or Term SOFR.

Relevant Governmental Body.

“Term  SOFR”  means  the  forward-looking  term  rate  based  on  SOFR  that  has  been  selected  or  recommended  by  the

“UK  Financial  Institution”  means  any  BRRD  Undertaking  (as  such  term  is  defined  under  the  PRA  Rulebook  (as
amended form time to time) promulgated by the United Kingdom Prudential Regulation Authority) or any Person falling within IFPRU 11.6
of the FCA Handbook (as amended from time to time) promulgated by the United Kingdom Financial Conduct Authority, which includes
certain credit institutions and investment firms, and certain affiliates of such credit institutions or investment firms.

“UK  Resolution  Authority”  means  the  Bank  of  England  or  any  other  public  administrative  authority  having

responsibility for the resolution of any UK Financial Institution.

“Unadjusted  Benchmark  Replacement”  means  the  Benchmark  Replacement  excluding  the  Benchmark  Replacement
Adjustment; provided that, if the Unadjusted Benchmark Replacement as so determined would be less than zero, the Unadjusted Benchmark
Replacement will be deemed to be zero for the purposes of this Agreement.

“Write-Down and Conversion Powers” means, (a) with respect to any EEA Resolution Authority, the write-down and
conversion  powers  of  such  EEA  Resolution  Authority  from  time  to  time  under  the  Bail-In  Legislation  for  the  applicable  EEA  Member
Country, which write-down and conversion powers are described in the EU Bail-In Legislation Schedule, and (b) with respect to the United
Kingdom, any powers of the applicable Resolution Authority under the Bail-In Legislation to cancel, reduce, modify or change the form of a
liability of any UK Financial Institution or any contract or instrument under which that liability arises, to convert all or part of that liability
into shares, securities or obligations of that Person or any other Person, to provide that any such contract or instrument is to have

effect as if a right had been exercised under it or to suspend any obligation in respect of that liability or any of the powers under that Bail-In
Legislation that are related to or ancillary to any of those powers.

c. Amendment  to  Section  3.4  of  the  Existing  Credit  Agreement.  Section  3.4  of  the  Existing  Credit  Agreement  is  hereby

amended and restated in its entirety to read in full as follows:

Section 3.4 Alternate Rate of Interest; Illegality.

(a) If prior to the commencement of any Interest Period for a Eurodollar Borrowing:

(i) the Agent determines (which determination shall be conclusive and binding absent manifest error) that adequate
and reasonable means do not exist for ascertaining the Adjusted LIBO Rate or the LIBO Rate, as applicable (including, without limitation, by
means of an Interpolated Rate or because the LIBO Screen Rate is not available or published on a current basis) for such Interest Period;
provided that no Benchmark Transition Event shall have occurred at such time; or

(ii) the Agent is advised by the Required Lenders that the Adjusted LIBO Rate or the LIBO Rate, as applicable, for
such Interest Period will not adequately and fairly reflect the cost to such Lenders (or Lender) of making or maintaining their Loans (or its
Loan) included in such Borrowing for such Interest Period;

then the Agent shall give notice thereof to the Administrative Borrower and the Lenders through Electronic System as provided in
Section  13.3  as  promptly  as  practicable  thereafter  and,  until  the  Agent  notifies  the  Administrative  Borrower  and  the  Lenders  that  the
circumstances giving rise to such notice no longer exist, (x) any Interest Election Request that requests the conversion of any Borrowing to,
or  continuation  of  any  Borrowing  as,  a  Eurodollar  Borrowing  shall  be  ineffective  and  any  such  Eurodollar  Borrowing  shall  be  repaid  or
converted into an ABR Borrowing on the last day of the then current Interest Period applicable thereto, and (y) if any Borrowing Request
requests a Eurodollar Borrowing, such Borrowing shall be made as an ABR Borrowing.

(b) If  any  Lender  determines  that  any  Requirement  of  Law  has  made  it  unlawful,  or  if  any  Governmental  Authority  has
asserted that it is unlawful, for any Lender or its applicable lending office to make, maintain, fund or continue any Eurodollar Borrowing, or
any  Governmental  Authority  has  imposed  material  restrictions  on  the  authority  of  such  Lender  to  purchase  or  sell,  or  to  take  deposits  of,
dollars  in  the  London  interbank  market,  then,  on  notice  thereof  by  such  Lender  to  the  Administrative  Borrower  through  the  Agent,  any
obligations  of  such  Lender  to  make,  maintain,  fund  or  continue  Eurodollar  Rate  Loans  or  to  convert  ABR  Borrowings  to  Eurodollar
Borrowings will be suspended until such Lender notifies the Agent and the Administrative Borrower that the circumstances giving rise to
such  determination  no  longer  exist. Upon  receipt  of  such  notice,  the  Borrowers  will  upon  demand  from  such  Lender  (with  a  copy  to  the
Agent), either convert or prepay all Eurodollar Borrowings of such Lender to ABR Borrowings, either on the last day of the Interest Period
therefor, if such Lender may lawfully continue to maintain such Eurodollar Borrowings to such day, or immediately, if such Lender may not
lawfully continue to maintain such Loans. Upon  any  such  conversion  or  prepayment,  the  Borrowers  will  also  pay  accrued  interest  on  the
amount so converted or prepaid.

(c)  Notwithstanding  anything  to  the  contrary  herein  or  in  any  other  Financing  Agreement,  upon  the  occurrence  of  a
Benchmark Transition Event or an Early Opt-in Election, as applicable, the Agent and the Borrowers may amend this Agreement to replace
the LIBO Rate with a Benchmark Replacement. Any such amendment with respect to a Benchmark Transition Event will

become effective at 5:00 p.m., New York time, on the fifth (5th) Business Day after the Agent has posted such proposed amendment to all
Lenders and the Administrative Borrower, so long as the Agent has not received, by such time, written notice of objection to such proposed
amendment from Lenders comprising the Required Lenders; provided that, with respect to any proposed amendment containing any SOFR-
Based Rate, the Lenders shall be entitled to object only to the Benchmark Replacement Adjustment contained therein. Any such amendment
with respect to an Early Opt-in Election will become effective on the date that Lenders comprising the Required Lenders have delivered to
the  Agent  written  notice  that  such  Required  Lenders  accept  such  amendment.  No  replacement  of  the  LIBO  Rate  with  a  Benchmark
Replacement will occur prior to the applicable Benchmark Transition Start Date.

(d) In connection with the implementation of a Benchmark Replacement, the Agent will have the right to make Benchmark
Replacement  Conforming  Changes  from  time  to  time  and,  notwithstanding  anything  to  the  contrary  herein  or  in  any  other  Financing
Agreement, any amendments implementing such Benchmark Replacement Conforming Changes will become effective without any further
action or consent of any other party to this Agreement.

(e)  The  Agent  will  promptly  notify  the  Administrative  Borrower  and  the  Lenders  of  (i)  any  occurrence  of  a  Benchmark
Transition Event or an Early Opt-in Election, as applicable, and its related Benchmark Replacement Date and Benchmark Transition Start
Date, (ii) the implementation of any Benchmark Replacement, (iii) the effectiveness of any Benchmark Replacement Conforming Changes
and  (iv)  the  commencement  or  conclusion  of  any  Benchmark  Unavailability  Period. Any  determination,  decision  or  election  that  may  be
made by the Agent or Lenders pursuant to this Section 3.4, including any determination with respect to a tenor, rate or adjustment or of the
occurrence or non-occurrence of an event, circumstance or date and any decision to take or refrain from taking any action, will be conclusive
and binding absent manifest error and may be made in its or their sole discretion and without consent from any other party hereto, except, in
each case, as expressly required pursuant to this Section 3.4.

(f) Upon the Administrative Borrower’s receipt of notice of the commencement of a Benchmark Unavailability Period, (i)
any Interest Election Request that requests the conversion of any Borrowing to, or continuation of any Borrowing as, a Eurodollar Borrowing
shall  be  ineffective  and  any  such  Eurodollar  Borrowing  shall  be  repaid  or  converted  into  an  ABR  Borrowing  on  the  last  day  of  the  then
current Interest Period applicable thereto, and (ii) if any Borrowing Request requests a Eurodollar Borrowing, such Borrowing shall be made
as an ABR Borrowing.

d. Amendment to Section 3 of the Existing Credit Agreement. Section 3 of the Existing Credit Agreement is hereby amended
by adding a new Section 3.8 immediately following Section 3.7 of the Existing Credit Agreement, which new Section 3.8
shall read in full as follows:

Section 3.8 Interest Rates; LIBOR Notifications. The interest rate on Eurodollar Rate Loans is determined by reference to
the LIBO Rate, which is derived from the London interbank offered rate. The London interbank offered rate is intended to represent the rate
at  which  contributing  banks  may  obtain  short-term  borrowings  from  each  other  in  the  London  interbank  market.  In  July  2017,  the  U.K.
Financial Conduct Authority announced that, after the end of 2021, it would no longer persuade or compel contributing banks to make rate
submissions  to  the  ICE  Benchmark  Administration  (together  with  any  successor  to  the  ICE  Benchmark  Administrator,  the  “IBA”)  for
purposes of the IBA setting the London interbank offered rate. As a result, it is possible that commencing in 2022, the London interbank
offered rate may no longer be available or may no longer be deemed an appropriate reference rate upon

which to determine the interest rate on Eurodollar Rate Loans. In light of this eventuality, public and private sector industry initiatives are
currently  underway  to  identify  new  or  alternative  reference  rates  to  be  used  in  place  of  the  London  interbank  offered  rate.  Upon  the
occurrence  of  a  Benchmark  Transition  Event  or  an  Early  Opt-In  Election,  Section  3.4(c)  provides  a  mechanism  for  determining  an
alternative rate of interest. The Agent will promptly notify the Administrative Borrower, pursuant to Section 3.4(e), of any change to the
reference  rate  upon  which  the  interest  rate  on  Eurodollar  Rate  Loans  is  based.  However,  the  Agent  does  not  warrant  or  accept  any
responsibility for, and shall not have any liability with respect to, the administration, submission or any other matter related to the London
interbank  offered  rate  or  other  rates  in  the  definition  of  “LIBO  Rate”  or  with  respect  to  any  alternative  or  successor  rate  thereto,  or
replacement  rate  thereof  (including,  without  limitation,  (i)  any  such  alternative,  successor  or  replacement  rate  implemented  pursuant  to
Section 3.4(c), whether upon the occurrence of a Benchmark Transition Event or an Early Opt-in Election, and (ii) the implementation of
any Benchmark Replacement Conforming Changes pursuant to Section 3.4(d)), including without limitation, whether the composition or
characteristics  of  any  such  alternative,  successor  or  replacement  reference  rate  will  be  similar  to,  or  produce  the  same  value  or  economic
equivalence of, the LIBO Rate or have the same volume or liquidity as did the London interbank offered rate prior to its discontinuance or
unavailability.

e. Amendment to Section 8 of the Existing Credit Agreement. Section 8 of the Existing Credit Agreement is hereby amended
by inserting a new Section 8.23 immediately following Section 8.22 of the Existing Credit Agreement, which new Section
8.23 shall read in full as follows:
Section 8.23 Affected Financial Institution. No Loan Party is an Affected Financial Institution.

f. Amendment  to  Section  11.4(a)  of  the  Existing  Credit  Agreement.  The  first  sentence  of  clause  (a)  of  Section  11.4  of  the
Existing Credit Agreement is hereby amended by inserting the phrase “and subject to Section 3.4(c) and (d)” immediately
after the phrase “(with respect to any increase in the Revolving Commitments)” therein.

g. Amendment  to  Section  13.2  of  the  Existing  Credit  Agreement. Section  13.2  of  the  Existing  Credit  is  hereby  amended  by

inserting a new clause (n) immediately following clause (m) therein, which new clause (n) will read in full as follows:

(n)  For  all  purposes  under  the  Financing  Agreements,  in  connection  with  any  Division  under  Delaware  law  (or  any
comparable event under a different jurisdiction’s laws): (a) if any asset, right, obligation or liability of any Person becomes the asset, right,
obligation  or  liability  of  a  different  Person,  then  it  shall  be  deemed  to  have  been  transferred  from  the  original  Person  to  the  subsequent
Person, and (b) if any new Person comes into existence, such new Person shall be deemed to have been organized on the first date of its
existence by the holders of its Equity Interests at such time.

h. Amendment to Section 13 of the Existing Credit Agreement. Section 13 of the Existing Credit Agreement is hereby amended
by adding a new Section 13.14 immediately following Section 13.13 of the Existing Credit Agreement, which new Section
13.14 shall read in full as follows:

Section 13.14. Acknowledgement and Consent to Bail-In of Affected Financial Institutions. Notwithstanding anything
to the contrary in any Financing Agreement or in any other agreement, arrangement or understanding among any such parties, each party
hereto acknowledges that any liability of any Affected Financial Institution arising under any Financing Agreement, to the extent

such liability is unsecured, may be subject to the Write-Down and Conversion Powers of the applicable Resolution Authority and agrees and
consents to, and acknowledges and agrees to be bound by:

(a) the application of any Write-Down and Conversion Powers by the applicable Resolution Authority to any such liabilities

arising hereunder which may be payable to it by any party hereto that is an Affected Financial Institution; and

(b) the effects of any Bail-In Action on any such liability, including, if applicable:

(i) a reduction in full or in part or cancellation of any such liability;

(ii) a conversion of all, or a portion of, such liability into shares or other instruments of ownership in such Affected Financial
Institution, its parent entity, undertaking, or a bridge institution that may be issued to it or otherwise conferred on it, and that such shares or
other instruments of ownership will be accepted by it in lieu of any rights with respect to any such liability under this Agreement or any other
Financing Agreement; or

(iii) the variation of the terms of such liability in connection with the exercise of the Write-Down and Conversion Powers of

the applicable Resolution Authority.

3. Limited Waiver. In reliance on the representations, warranties, covenants and agreements contained in this Second Amendment, and
subject to the satisfaction (or waiver in writing by the Agent and the Lenders) of each condition precedent set forth in Section 4
hereof, the Agent and the Lenders hereby waive the Specified Default; provided that nothing contained in this Section 3, nor any
past indulgence by the Agent or any Lender nor any other action or inaction on behalf of the Agent or any Lender, shall constitute or
be  deemed  to  constitute  a  consent  to,  or  waiver  of,  any  other  action  or  inaction  of  the  Loan  Parties  which  constitutes  (or  would
constitute) a violation of any provision of the Credit Agreement or any other Financing Agreement, or which results (or would result)
in  a  Default  or  Event  of  Default  under  the  Credit  Agreement  or  any  other  Financing  Agreement,  nor  shall  this  limited  waiver
constitute a course of conduct or dealing among the parties. Neither the Agent nor the Lenders shall be obligated to grant any future
waivers, consents or amendments with respect to any provision of the Credit Agreement or any other Financing Agreement, and the
parties hereto agree that the limited waiver provided herein shall constitute a one-time waiver and shall not waive, affect or diminish
any right of the Agent and the Lenders to hereafter demand strict compliance with the Credit Agreement and the other Financing
Agreements.

4. Conditions Precedent to Amendment. The satisfaction (or waiver in writing by the Agent and the Lenders) of each of the following
shall  constitute  conditions  precedent  to  the  effectiveness  of  this  Second  Amendment  (such  date  being  the  “Second  Amendment
Effective Date”):

a. The Agent shall have received this Second Amendment, duly executed by the parties hereto, and the same shall be in full

force and effect.

b. After giving effect to this Second Amendment, with respect to each Borrower and Parent, the representations and warranties
contained herein, in the Credit Agreement, and in the other Financing Agreements, in each case, shall be true and correct in
all material respects (except that such materiality qualifier shall not be applicable to any

representations and warranties that already are qualified or modified as to “materiality” or “Material Adverse Effect” in the
text thereof, which representations and warranties are true and correct in all respects subject to such qualification) on and as
of  the  date  hereof,  to  the  same  extent  as  though  made  on  and  as  of  the  date  hereof,  except  to  the  extent  that  such
representations  and  warranties  specifically  relate  to  an  earlier  date  (provided,  that  the  representations  and  warranties  in
Section 8.10 of the Credit Agreement are expressly deemed to specifically relate to the Closing Date), in which case such
representations and warranties shall have been true and correct in all material respects (except that such materiality qualifier
shall  not  be  applicable  to  any  representations  or  warranties  that  already  are  qualified  or  modified  as  to  “materiality”  or
“Material Adverse Effect” in the text thereof, which representations and warranties shall be true and correct in all respects
subject to such qualification) on and as of such earlier date.

c. Other  than  the  Specified  Default,  no  event  has  occurred  and  is  continuing  or  would  result  from  the  consummation  of  the

transactions contemplated herein that would constitute a Default or Event of Default.

d. The Borrowers and Parent shall pay substantially concurrently with the closing of this Second Amendment, all fees, costs,

expenses and taxes then payable pursuant to the Credit Agreement and Section 6 of this Second Amendment.

e. The Borrowers shall have made a prepayment of the Revolving Loans in a minimum amount of at least $1,810,944 so that,
after  giving  effect  to  such  prepayment  and  after  giving  effect  to  all  Borrowings  (if  any)  to  be  made  on  the  Second
Amendment  Effective  Date  and  the  issuance  of  any  Letters  of  Credit  on  the  Second  Amendment  Effective  Date,  Excess
Availability  exceeds  the  greater  of  (x)  twenty  percent  (20%)  of  the  Borrowing  Cap  and  (y)  $20,000,000  as  of  the  Second
Amendment Effective Date.

5. Representations and Warranties. Each Borrower and Parent, jointly and severally, hereby:

a.

b.

c.

represents  and  warrants  that,  each  of  the  representations  and  warranties  made  to  the  Agent  and  Lenders  under  the  Credit
Agreement and all of the other Financing Agreements are true and correct in all material respects on and as of the date hereof
(after  giving  effect  to  this  Second  Amendment  and  the  other  documents  executed  in  connection  with  this  Second
Amendment) except to the extent that (i) such representations or warranties are qualified by a materiality standard, in which
case they shall be true and correct in all respects, or (ii) such representations or warranties expressly relate to an earlier date
(provided, that the representations and warranties in Section 8.10 of the Credit Agreement are expressly deemed to expressly
relate to the Closing Date) (in which case such representations and warranties shall be true and correct in all material respects
as of such earlier date (or, if such representations or warranties are qualified by a materiality standard, in all respects as of
such earlier date));

reaffirms all of the covenants contained in the Credit Agreement, as amended hereby;

represents and warrants that, after giving effect to this Second Amendment, no Default or Event of Default has occurred and
is continuing;

d.

e.

f.

g.

represents and warrants that the execution, delivery and performance by each Loan Party of this Second Amendment and the
other documents, agreements and instruments executed by any Loan Party in connection herewith (collectively, together with
this Second Amendment, the “Amendment Documents”) and the consummation of the transactions contemplated hereby
or thereby, are within such Loan Party’s powers, have been duly authorized by all necessary organizational action, and do not
contravene (i) the charter or operating agreement or other organizational or governing documents of such Loan Party or (ii)
any law or any contractual restriction binding on or affecting any Loan Party, except, for purposes of this clause (ii), to the
extent such contravention would not reasonably be expected to have a Material Adverse Effect;

represents  and  warrants  that  no  authorization  or  approval  or  other  action  by,  and  no  notice  to  or  filing  with,  any
Governmental Authority or any other third party is required for the due execution, delivery and performance by any Loan
Party  of  any  Amendment  Document  to  which  it  is  a  party  that  has  not  already  been  obtained  if  the  failure  to  obtain  such
authorization, approval or other action could reasonably be expected to result in a Material Adverse Effect;

represents  and  warrants  that  each  Amendment  Document  has  been  duly  executed  and  delivered  by  each  Loan  Party  party
thereto; and

represents and warrants that this Second Amendment constitutes, and each other Amendment Document to be executed on
the  date  hereof  will  constitute,  upon  execution,  the  legal,  valid  and  binding  obligation  of  each  Loan  Party  party  thereto
enforceable  against  such  Loan  Party  in  accordance  with  its  respective  terms,  subject  to  the  effect  of  any  applicable
bankruptcy, insolvency, reorganization or moratorium or similar laws relating to or affecting the rights of creditors generally
and subject to general principles of equity (regardless of whether enforcement is sought in a proceeding at law or in equity).

6. Payment of Costs and Fees. As provided in Section 9.22 of the Credit Agreement and subject to the limitations expressly set forth
therein, the Borrowers and Parent shall pay to the Agent and the Lenders all expenses incurred in connection with the preparation,
negotiation, execution and delivery of this Second Amendment and any documents and instruments relating hereto.

7. GOVERNING  LAW;  CHOICE  OF  FORUM;  SERVICE  OF  PROCESS;  JURY  TRIAL  WAIVER.  THIS  SECOND
AMENDMENT SHALL BE SUBJECT TO THE PROVISIONS REGARDING GOVERNING LAW, CHOICE OF FORUM,
SERVICE  OF  PROCESS  AND  JURY  TRIAL  WAIVER  SET  FORTH  IN  SECTION  11.1  OF  THE  CREDIT
AGREEMENT,  AND  SUCH  PROVISIONS  ARE  INCORPORATED  HEREIN  BY  THIS  REFERENCE,  MUTATIS
MUTANDIS.

8. Amendments. This Second Amendment cannot be altered, amended, changed or modified in any respect except in accordance with

Section 11.4 of the Credit Agreement.

9. Counterpart Execution. This Second Amendment may be executed in any number of counterparts and by different parties on separate
counterparts, each of which, when executed and delivered, shall be deemed to be an original, and all of which, when taken together,
shall constitute but one and the same Amendment. The words “execution,” “signed,” “signature,” and words of like import in this
Second Amendment or in any other certificate, agreement or document related to this Second Amendment or any other Financing
Agreement  shall  include  images  of  manually  executed  signatures  transmitted  by  facsimile  or  other  electronic  format  (including,
without  limitation,  “pdf”,  “tif”  or  “jpg”)  and  other  electronic  signatures  (including,  without  limitation,  DocuSign).  The  use  of
electronic  signatures  and  electronic  records  (including,  without  limitation,  any  contract  or  other  record  created,  generated,  sent,
communicated, received, or stored by electronic means) shall be of the same legal effect, validity and enforceability as a manually
executed  signature  or  use  of  a  paper-based  record-keeping  system  to  the  fullest  extent  permitted  by  applicable  law,  including  the
Federal Electronic Signatures in Global and National Commerce Act, the New York State Electronic Signatures and Records Act and
any  other  applicable  law,  including,  without  limitation,  any  state  law  based  on  the  Uniform  Electronic  Transactions  Act  or  the
Uniform Commercial Code.

10.Effect on Financing Agreements.

a. The Credit Agreement and each of the other Financing Agreements shall be and remain in full force and effect in accordance
with their respective terms and hereby are ratified and confirmed in all respects. The execution, delivery, and performance of
this  Second  Amendment  shall  not  operate,  except  as  expressly  set  forth  herein,  as  a  modification  or  waiver  of  any  right,
power, or remedy of the Agent or any Lender under the Credit Agreement or any other Financing Agreement. Except for the
amendments to the Credit Agreement expressly set forth herein, the Credit Agreement and the other Financing Agreements
shall  remain  unchanged  and  in  full  force  and  effect. The  waivers,  consents  and  modifications  set  forth  herein,  if  any,  are
limited to the specifics hereof (including facts or occurrences on which the same are based), shall not apply with respect to
any facts or occurrences other than those on which the same are based, shall neither excuse any future non-compliance with
the Financing Agreements nor operate as a waiver of any future Default or Event of Default, shall not operate as a consent to
any further waiver, consent or amendment or other matter under the Financing Agreements, and shall not be construed as an
indication that any future waiver or amendment of covenants or any other provision of the Credit Agreement will be agreed
to,  it  being  understood  that  the  granting  or  denying  of  any  waiver  or  amendment  which  may  hereafter  be  requested  by  a
Borrower remains in the sole and absolute discretion of the Agent and the Lenders. To the extent that any terms or provisions
of this Second Amendment conflict with those of the Credit Agreement or the other Financing Agreements, the terms and
provisions of this Second Amendment shall control.

b. Upon and after the effectiveness of this Second Amendment, each reference in the Credit Agreement to “this Agreement”,
“hereunder”, “herein”, “hereof” or words of like import referring to the Credit Agreement, and each reference in the other
Financing Agreements to “the Credit Agreement”, “thereunder”, “therein”, “thereof” or words of like import referring to the
Credit Agreement, shall mean and be a reference to the Credit Agreement as modified and amended hereby.

c. To the extent that any of the terms and conditions in any of the Financing Agreements shall contradict or be in conflict with
any  of  the  terms  or  conditions  of  the  Credit  Agreement,  after  giving  effect  to  this  Second  Amendment,  such  terms  and
conditions are hereby deemed modified or amended accordingly to reflect the terms and conditions of the Credit Agreement
as modified or amended hereby.

d. This Second Amendment is a Financing Agreement.

e. Unless  the  context  of  this  Second  Amendment  clearly  requires  otherwise,  references  to  the  plural  include  the  singular,
references to the singular include the plural, the terms “includes” and “including” are not limiting, and the term “or” has,
except where otherwise indicated, the inclusive meaning represented by the phrase “and/or”. The words “hereof,” “herein,”
“hereby,” “hereunder,” and similar terms in this Second Amendment refer to this Second Amendment as a whole and not to
any particular provision of this Second Amendment. Section, subsection, clause, schedule, and exhibit references herein are
to  this  Second  Amendment  unless  otherwise  specified.  Any  reference  in  this  Second  Amendment  to  any  agreement,
instrument,  or  document  shall  include  all  alterations,  amendments,  changes,  extensions,  modifications,  renewals,
replacements, substitutions, joinders, and supplements, thereto and thereof, as applicable (subject to any restrictions on such
alterations,  amendments,  changes,  extensions,  modifications,  renewals,  replacements,  substitutions,  joinders,  and
supplements set forth herein). Any reference herein to the Obligations shall (i) mean “Obligations” as defined in the Credit
Agreement (including any interest and other amounts which would accrue and become due but for the commencement of any
case with respect to a Borrower or Guarantor under the United States Bankruptcy Code or any similar statute, whether or not
such amounts are allowed or allowable in whole or in part in such case) and (ii) include all or any portion thereof and any
extensions, modifications, renewals, or alterations thereof, both prior and subsequent to the commencement of any case with
respect to a Borrower or Guarantor under the United States Bankruptcy Code or any similar statute.

11.Entire Agreement. This  Second  Amendment,  and  the  terms  and  provisions  hereof,  the  Credit  Agreement  and  the  other  Financing
Agreements constitute the entire understanding and agreement between the parties hereto with respect to the subject matter hereof
and  supersede  any  and  all  prior  or  contemporaneous  amendments  or  understandings  with  respect  to  the  subject  matter  hereof,
whether express or implied, oral or written.

12.Integration.  This  Second  Amendment,  together  with  the  other  Financing  Agreements,  incorporates  all  negotiations  of  the  parties
hereto with respect to the subject matter hereof and is the final expression and agreement of the parties hereto with respect to the
subject matter hereof.

13.Reaffirmation of Obligations. Each Loan Party hereby (a) acknowledges and reaffirms its obligations owing to the Agent and each
Lender under each Financing Agreement to which it is a party (including, in respect of Parent, its guaranty of the Obligations), and
(b) agrees that each of the Financing Agreements to which it is a party is and shall remain in full force and effect as modified hereby.
Each  Loan  Party  hereby  (i)  further  ratifies  and  reaffirms  the  validity  and  enforceability  of  all  of  the  Liens  and  security  interests
heretofore granted, pursuant to and in

connection with the Existing Credit Agreement or any other Financing Agreement to the Agent, on behalf and for the benefit of each
Lender, as collateral security for the obligations under the Financing Agreements in accordance with their respective terms, and (ii)
acknowledges  that  all  of  such  Liens  and  security  interests,  and  all  Collateral  heretofore  pledged  as  security  for  such  obligations,
continue  to  be  and  remain  collateral  for  such  obligations  from  and  after  the  date  hereof  (including,  without  limitation,  from  after
giving effect to this Second Amendment).

14.Severability.  In  case  any  provision  in  this  Second  Amendment  shall  be  invalid,  illegal  or  unenforceable,  such  provision  shall  be
severable  from  the  remainder  of  this  Second  Amendment  and  the  validity,  legality  and  enforceability  of  the  remaining  provisions
shall not in any way be affected or impaired thereby.

[Signature pages follow]

IN WITNESS WHEREOF, the parties have entered into this Second Amendment as of the date first above written.

VALOR ACQUISITION, LLC,
as Parent
By: /s/ Jeff Van Orden
Name: Jeff Van Orden
Title: Vice President of Finance

VITAMIN SHOPPE INDUSTRIES LLC,
as a Borrower
By: /s/ Jeff Van Orden
Name: Jeff Van Orden
Title: Vice President of Finance

VITAMIN SHOPPE MARINER, LLC,
as a Borrower

By: Vitamin Shoppe Industries LLC, its sole member

By: /s/ Jeff Van Orden
Name: Jeff Van Orden
Title: Vice President of Finance

VITAMIN SHOPPE GLOBAL, LLC,
as a Borrower
By: Vitamin Shoppe Industries LLC, its sole member

By: /s/ Jeff Van Orden
Name: Jeff Van Orden
Title: Vice President of Finance

VITAMIN SHOPPE FLORIDA, LLC
as a Borrower

By: Vitamin Shoppe Industries LLC, its sole member

By: /s/ Jeff Van Orden
Name: Jeff Van Orden
Title: Vice President of Finance

BETANCOURT SPORTS NUTRITION, LLC,
as a Borrower

By: Vitamin Shoppe Industries LLC, its sole member

By: /s/ Jeff Van Orden
Name: Jeff Van Orden
Title: Vice President of Finance

VITAMIN SHOPPE PROCUREMENT SERVICES,
LLC
as a Borrower
By: Vitamin Shoppe Industries LLC, its sole member

By: ____ /s/ Jeff Van Orden
Name: Jeff Van Orden
Title: Vice President of Finance

JPMORGAN CHASE BANK, N.A.,
as Agent
By:___/s/ James A. Knight ____________
Name: James A. Knight
Title: Authorized Officer

JPMORGAN CHASE BANK, N.A.,
as Lender and Issuing Bank
By:____/s/ James A. Knight ____________
Name: James A. Knight
Title: Authorized Officer

AMENDMENT TO EXECUTIVE EMPLOYMENT AND SEVERANCE AGREEMENT

This AMENDMENT to the Executive Employment and Severance Agreement (this “Amended Employment Agreement”) is entered into effective as of the
th
8  of March 2021 (“Effective Date”) by and between Franchise Group, Inc. a Delaware corporation (the “Company”) and Todd Evans (the “Executive”),
each a “Party” or together, the “Parties.”

WHEREAS, the Executive is currently employed by the Company;

WITNESSETH:

WHEREAS, the Company desires to continue to employ and secure the exclusive services of Executive on the terms and conditions set forth in

this Amended Employment Agreement;

WHEREAS,  the  Executive  and  the  Company  are  currently  Parties  to  an  Employment  Agreement  dated  August  1,  2020  (the  “Employment

Agreement”), and both Parties desire to amend the Employment Agreement as described herein.

Now, therefore, in consideration of the mutual covenants and agreement herein, the Parties hereto agree as follows:

1. Section 3(c)(i) shall be deleted and replaced in its entirety with the following:

“(i) Starting on the Effective Date through Executive’s Termination Date, Executive shall be paid (less applicable tax withholdings) a commission
equal to 10% of all amounts paid to Company and/or its subsidiaries or affiliates in connection with the sale of any franchise, including, but not limited to,
the initial franchise fee, any resale franchise fee, any adjusted franchise fee, any area development fee, any area development fee balance, any transfer fee
and, if applicable, any initial regional representative fee (as such terms are commonly understood in the franchise industry or, if applicable, as defined in
Exhibit  B  (collectively,  the  “Initial  Fees”);  provided,  (A)  if  the  Company  and/or  its  subsidiaries  or  affiliates  utilize  a  third  party  business  broker  for  a
franchise sale, the amount of the commission paid to that broker may be deducted from the commission otherwise payable to Executive on account of such
sale, (B) the Company, in its sole discretion, agrees that Executive’s commission shall be determined based on the terms of this Section 3(c)(i) without
regard  to  how  the  Company  and/or  its  subsidiaries  or  affiliates  recognizes  Initial  Fees  for  accounting  purposes,  (C)  if  the  Company  and/or  any  of  its
subsidiaries or affiliates finance any amount otherwise payable in connection with the sale of any franchise, the amount so financed shall be deemed paid in
full to the Company and/or any of its subsidiaries or affiliates for purposes of this Section 3(c)(i) on the date the financing in closed, (D) if the Company
and/or  its  subsidiaries  and  affiliates  choose  to  discount  or  waive  any  payments  which  otherwise  would  be  taken  into  account  in  the  calculation  of
Executive’s commission under this Section 3(c)(i), the Company will so notify Executive in writing and the Company and Executive will seek to agree on a
fair  and  reasonable  commission  to  be  paid  to  Executive,  (E)  this  Section  3(c)(i)  shall  apply  to  any  franchise  sales  closed  on  or  after  the  Effective  Date
through Executive’s Termination Date without regard to whether the sale is made directly by Executive or by any members of the sales teams he builds as
the Chief Franchising Officer or by any other person, (F) this Section 3(c)(i) shall not apply to any initial franchise or area development fee balances that
are paid on existing franchise or area development agreements as of the closing date of any acquisition. Finally, commissions earned under this Section 3(c)
(i) are payable to Executive on the first payroll date after the 10th day of the month following the receipt of payment of the fees described in this Section
3(c)(i) to the Company and/or its subsidiaries or affiliates.”

2. Binding Effect. This Amended Employment Agreement shall be binding on, and shall inure to the benefit of, the Parties and their respective

successors, assigns, heirs, executors, administrators and legal representatives.

3. Severability; Reformation. In the event that one or more of the provisions of this Agreement shall become invalid, illegal or unenforceable in any
respect, the validity, legality and enforceability of the remaining provisions contained herein shall not be affected thereby. In the event any
covenant contained herein is not enforceable in accordance with its terms, the Parties agree that such provision shall be reformed to make

such covenant enforceable in a manner that provides as nearly as possible the result intended by this Agreement.

4. Counterparts. This Amended Employment Agreement may be executed in two or more counterparts, all of which shall be considered one and the
same instrument and shall become effective when one or more counterparts have been signed by each of the Parties and delivered to the other
Party. Delivery of an executed counterpart of a signature page to this Amended Employment Agreement by e-mail shall be as effective as delivery
of a manually executed counterpart of this Amended Employment Agreement.

5. Headings. Headings to sections in this Amended Employment Agreement are for the convenience of the Parties only and are not intended to be

part of or to affect the meaning or interpretation hereof. All capitalized terms shall have the meaning ascribed in the Employment Agreement.

Except as modified above, the terms of the Employment Agreement remain in full force and effect. This Amended Employment Agreement shall not be
modified except in writing signed by the Parties.

IN WITNESS WHEREOF, the Parties, acting through their authorized officers, have caused this Agreement to be duly executed and delivered as of the

date first above written.

COMPANY: FRANCHISE GROUP, INC.

By: /s/ Brian R. Kahn

Its: President and Chief Executive Officer

EXECUTIVE:

/s/ Todd Evans
Todd Evans

SUBSIDIARIES OF FRANCHISE GROUP, INC.

Exhibit 21.1

Entity
Franchise Group New Holdco, LLC
Franchise Group Intermediate Holdco, LLC
Franchise Group Intermediate B, LLC
Buddy’s Newco, LLC
Buddy’s Franchising and Licensing, LLC
Franchise Group Intermediate S, LLC
Franchise Group Newco S, LLC
Franchise Group Newco Intermediate AF, LLC
American Freight Outlet Stores, LLC
Outlet Merchandise, LLC
American Freight Franchisor LLC
American Freight Franchising LLC (formerly) American Freight Discount
Outlet Franchising, LLC
American Freight Group, LLC
American Freight Holdings, LLC
American Freight, LLC
American Freight Management Company, LLC
Franchise Group Intermediate V, LLC
Franchise Group Newco V, LLC
Valor Acquisition, LLC
Vitamin Shoppe Industries LLC
Vitamin Shoppe Global, LLC
Vitamin Shoppe Mariner, LLC
Vitamin Shoppe Procurement Services LLC
Vitamin Shoppe Franchising LLC
Vitamin Shoppe Florida, LLC
Betancourt Sports Nutrition, LLC
Franchise Group Intermediate L, LLC
Franchise Group Intermediate L 1, LLC
Franchise Group Intermediate L 2, LLC
SiempreTax+ LLC
JTH Tax LLC
Liberty Credit Repair, LLC
Wefile LLC
JTH Court Plaza, LLC
LTS Properties, LLC
LTS Software LLC
JTH Tax Office Properties, LLC
360 Accounting Solutions LLC
JTH Financial, LLC
JTH Properties 1632, LLC
Liberty Tax Holding Corporation
Liberty Tax Service, Inc.
Trilogy Software Inc.

Jurisdiction
DE
DE
DE
DE
FL
DE
DE
DE
DE
DE
DE

DE
DE
DE
DE
DE
DE
DE
DE
NY
DE
DE
DE
DE
DE
FL
DE
DE
DE
VA
DE
VA
VA
VA
VA
VA
VA
VA
VA
VA
Canada
Canada

Sole Member
Franchise Group, Inc.
Franchise Group New Holdco, LLC
Franchise Group Intermediate Holdco, LLC
Franchise Group Intermediate B, LLC
Buddy’s Newco, LLC
Franchise Group Intermediate Holdco, LLC
Franchise Group Intermediate S, LLC
Franchise Group Intermediate Holdco, LLC
Franchise Group Newco S, LLC
Franchise Group Newco S, LLC
American Freight Outlet Stores LLC

Franchise Group Newco S, LLC
Franchise Group Newco Intermediate AF, LLC
American Freight Group, LLC
American Freight Holdings, LLC
American Freight, LLC
Franchise Group Intermediate Holdco, LLC
Franchise Group Intermediate V, LLC
Franchise Group Newco V, LLC
Valor Acquisition, LLC
Vitamin Shoppe Industries LLC
Vitamin Shoppe Industries LLC
Vitamin Shoppe Industries LLC
Vitamin Shoppe Industries LLC
Vitamin Shoppe Industries LLC
Vitamin Shoppe Industries LLC
Franchise Group New Holdco, LLC
Franchise Group Intermediate L, LLC
Franchise Group Intermediate L 1, LLC
Franchise Group Intermediate L 2, LLC
Franchise Group Intermediate L 2, LLC
JTH Tax LLC
JTH Tax LLC
JTH Tax LLC
JTH Tax LLC
JTH Tax LLC
JTH Tax LLC
JTH Tax LLC
JTH Tax LLC
JTH Financial LLC
JTH Tax LLC
JTH Tax LLC / Liberty Tax Holding Corporation
Liberty Tax Service, Inc.

CONSENT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

We consent to the incorporation by reference in Registration Statement No. 333-236211 on Form S-3 and in Registration Statement Nos. 333-182585 and
333-236209 on Form S-8 of our reports dated March 10, 2021, relating to the financial statements of Franchise Group, Inc. and subsidiaries (the
“Company”) and the effectiveness of the Company’s internal control over financial reporting appearing in this Annual Report on Form 10-K for the fiscal
year ended December 26, 2020.

Exhibit 23.1

/s/ Deloitte & Touche LLP

Richmond, Virginia
March 10, 2021

                                                   Exhibit 23.2

Consent of Independent Registered Public Accounting Firm

We hereby consent to the incorporation by reference in the Registration Statement on Form S-3 (No. 333 236211), and Form S-8 (Nos. 333 182585 and
333-236209) of our report dated June 27, 2019 included in this Annual Report on Form 10-K of Franchise Group, Inc. (the “Company”), relating to the
consolidated balance sheets of the Company as of April 30, 2019 and 2018, the related consolidated statements of operations, comprehensive operations,
stockholders’ equity, and cash flows for each of the years in the two year period ended April 30, 2019.

Our  report  dated  June  27,  2019,  on  the  effectiveness  of  internal  control  over  financial  reporting  as  of  April  30,  2019,  expressed  our  opinion  that  the
Company did not maintain effective internal control over financial reporting as of April 30, 2019, because the control environment, risk assessment, control
activities, information and communication, and monitoring controls were not effective.

/s/ Cherry Bekaert LLP

Virginia Beach, Virginia
March 10, 2021

Exhibit 31.1

I, Brian R. Kahn, certify that:

1.                   I have reviewed this Annual Report on Form 10-K of Franchise Group, Inc.;

2.                   Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements
made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

3.                   Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial
condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

4.                   The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act
Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

(a)              Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material
information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this
report is being prepared;

(b)              Designed such internal controls over financial reporting, or caused such internal controls over financial reporting to be designed under our supervision to provide
reasonable assurance regarding the reliability of financial reporting and the preparation of the financial statements for external purposes in accordance with generally
accepted accounting principles;

(c)               Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the
disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

(d)              Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the
registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over
financial reporting; and

5.                   The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s
auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):

(a)              All significant deficiencies and material weaknesses in the design or operation of internal controls over financial reporting which are reasonably likely to adversely
affect the registrant’s ability to record, process, summarize and report financial information; and

(b)              Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial
reporting.

Date: March 10, 2021

By:

/s/ Brian R. Kahn
Brian R. Kahn
Chief Executive Officer and Director
(Principal Executive Officer)

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Exhibit 31.2

I, Eric F. Seeton, certify that:

1.                          I have reviewed this Annual Report on Form 10-K of Franchise Group, Inc.;

2.                          Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements
made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

3.                          Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial
condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

4.                          The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act
Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

(a)                       Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that
material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in
which this report is being prepared;

(b)                       Designed such internal controls over financial reporting, or caused such internal controls over financial reporting to be designed under our supervision to
provide reasonable assurance regarding the reliability of financial reporting and the preparation of the financial statements for external purposes in accordance with
generally accepted accounting principles;

(c)                        Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the
disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

(d)                       Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter
(the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control
over financial reporting; and

5.                            The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the
registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):

(a)                       All significant deficiencies and material weaknesses in the design or operation of internal controls over financial reporting which are reasonably likely to
adversely affect the registrant’s ability to record, process, summarize and report financial information; and

(b)                       Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial
reporting.

Date: March 10, 2021

By:

/s/ Eric F. Seeton
Eric F. Seeton
Chief Financial Officer
(Principal Financial and Accounting Officer)

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CERTIFICATION PURSUANT TO
18 U.S.C. SECTION 1350,
AS ADOPTED PURSUANT TO
SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

Exhibit 32.1

In connection with the Annual Report of Franchise Group, Inc. (the “Company”) on Form 10-K for the year ended December 26, 2020, as filed with the Securities and
Exchange Commission on the date hereof (the “Report”), I, Brian R. Kahn, Chief Executive Officer and Director of the Company, certify, pursuant to 18 U.S.C.
Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that:

(1) The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and

(2) The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.

Date: March 10, 2021

By:

/s/ Brian R. Kahn
Brian R. Kahn
Chief Executive Officer and Director
(Principal Executive Officer)

 
 
 
 
 
 
 
 
CERTIFICATION PURSUANT TO
18 U.S.C. SECTION 1350,
AS ADOPTED PURSUANT TO
SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

Exhibit 32.2

In connection with the Annual Report of Franchise Group, Inc. (the “Company”) on Form 10-K for the year ended December 26, 2020, as filed with the Securities and
Exchange Commission on the date hereof (the “Report”), I, Eric F. Seeton, Chief Financial Officer of the Company, certify, pursuant to 18 U.S.C. Section 1350, as adopted
pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that:

(1) The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and

(2) The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.

Date: March 10, 2021

By:

/s/ Eric F. Seeton
Eric F. Seeton
Chief Financial Officer
(Principal Financial and Accounting Officer)