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Global Water Resources, Inc.

gwrs · NASDAQ Utilities
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Industry Regulated Water
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FY2021 Annual Report · Global Water Resources, Inc.
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2021 Annual Report
2021 Annual Report

Global Water Resources, Inc.

Global Water Resources, Inc.

21410 N 19th Avenue, Suite 220

21410 N 19th Avenue, Suite 220

Phoenix, AZ 85027 USA

Phoenix, AZ 85027 USA

GWResources.com

GWResources.com

REGULATED ANNUAL REVENUE GROWTH 
REGULATED ANNUAL REVENUE GROWTH 
$ MILLIONS
$ MILLIONS

ANNUAL WATER CONSUMPTION
ANNUAL WATER CONSUMPTION
Billions of Gallons
Billions of Gallons

38.6%
38.6%

Increase over 2016
Increase over 2016

3.2B
3.2B

Gallons of water consumed
Gallons of water consumed

~45.5%
~45.5%

Increase over 2016
Increase over 2016

41.2
41.2

38.5
38.5

35.4
35.4

33.0
33.0

31.1
31.1

29.7
29.7

2.8
2.8

2.6
2.6

2.2
2.2

2.3
2.3

3.3
3.3

3.2
3.2

16
16

17
17

18
18

19
19

20
20

21
21

2016
2016

2017
2017

2018
2018

2019
2019

2020
2020

2021
2021

ACQUISITIONS SINCE 2017
ACQUISITIONS SINCE 2017
Cumulative
Cumulative

4,450+
4,450+

Connections added
Connections added

~30
~30

Square miles of 
Square miles of 
service area
service area

ACTIVE & TOTAL CONNECTIONS GROWTH
ACTIVE & TOTAL CONNECTIONS GROWTH

53,882
53,882

Active Service Connections 
Active Service Connections 
December 31, 2021
December 31, 2021

11
11

9
9

8
8

6
6

4
4

2
2

11
11
Acquisitions 
Acquisitions 
Since 2017
Since 2017

54,182
54,182
53,882
53,882

7.6%
7.6%
CAGR 
CAGR 
2016 ‐ 2021
2016 ‐ 2021

38,026 
38,026 

37,387 
37,387 

Total Active
Total Active
Total Connections
Total Connections

2021
2021

At Year‐end, adjusted for Willow Valley disposition.
At Year‐end, adjusted for Willow Valley disposition.

16
16

17
17

18
18

19
19

20
20

21
21

1
1

2017
2017

BOARD OF DIRECTORS 

BOARD OF DIRECTORS 

EXECUTIVE OFFICERS & SENIOR MANAGEMENT

EXECUTIVE OFFICERS & SENIOR MANAGEMENT

President, and Chief Executive Officer

President, and Chief Executive Officer

the Board

the Board

Ron L. Fleming

Ron L. Fleming

President, Chief Executive Officer and Chairman of 

President, Chief Executive Officer and Chairman of 

Ron L. Fleming

Ron L. Fleming

Chairman of the Board, 

Chairman of the Board, 

Phoenix, Arizona, USA 

Phoenix, Arizona, USA 

Richard M. Alexander 

Richard M. Alexander 

Lead Independent Director 

Lead Independent Director 

Calgary, Alberta, Canada 

Calgary, Alberta, Canada 

Debra G. Coy 

Debra G. Coy 

Director

Director

Fulton, Maryland, USA

Fulton, Maryland, USA

Brett Huckelbridge

Brett Huckelbridge

Director

Director

Phoenix, Arizona, USA

Phoenix, Arizona, USA

David Rousseau

David Rousseau

Director

Director

Phoenix, Arizona, USA

Phoenix, Arizona, USA

Jonathan L. Levine 

Jonathan L. Levine 

Director 

Director 

Phoenix, Arizona, USA 

Phoenix, Arizona, USA 

Andrew M. Cohn

Andrew M. Cohn

Director

Director

Phoenix, Arizona, USA 

Phoenix, Arizona, USA 

Mike Liebman

Mike Liebman

Senior Vice President and Chief Financial Officer

Senior Vice President and Chief Financial Officer

Christopher D. Krygier

Christopher D. Krygier

Chief Strategy Officer

Chief Strategy Officer

Joanne Ellsworth

Joanne Ellsworth

Executive Vice President of Corporate Affairs

Executive Vice President of Corporate Affairs

Jake Lenderking

Jake Lenderking

Senior Vice President, Water Resources

Senior Vice President, Water Resources

Steven Brill

Steven Brill

Vice President, IT Operations and Security

Vice President, IT Operations and Security

Jonathan C. Corwin

Jonathan C. Corwin

Vice President and General Manager

Vice President and General Manager

Jason Thuneman

Jason Thuneman

Vice President, Project Management Office

Vice President, Project Management Office

Suzanne (“Shelley”) Kitts

Suzanne (“Shelley”) Kitts

Controller

Controller

INVESTOR INFORMATION

INVESTOR INFORMATION

Ronald Both

Ronald Both

CMA Investor Relations

CMA Investor Relations

949.432.7566

949.432.7566

GWRS@cma.team

GWRS@cma.team

Stock Exchange Listings

Stock Exchange Listings

NASDAQ

NASDAQ

Stock symbol: GWRS

Stock symbol: GWRS

The Toronto Stock Exchange

The Toronto Stock Exchange

Stock symbol: GWR

Stock symbol: GWR

Transfer Agent & Registrar

Transfer Agent & Registrar

Continental Stock Transfer & Trust

Continental Stock Transfer & Trust

1 State Street, 30th Floor

1 State Street, 30th Floor

New York, NY 10004

New York, NY 10004

March 18, 2022 

Dear Fellow Shareholders, 

As I reflect upon 2021, I’m especially proud of our 
company and employees for navigating the year’s 
challenges and opportunities safely and successfully. 

For employee and customer health and safety, 
regulatory compliance, and overall customer service, 
our performance on these top mandates throughout 
the year demonstrated the outstanding professional‐
ism and dedication of our employees. 

2021 was also a strong year for Global Water 
Resources financially, with our increased top‐line 
driven by organic growth, strategic acquisitions, and 
greater water consumption in a metropolitan service 
region that continues to expand at a rapid pace. 

Our revenues totaled $41.9 million in 2021, up $3.3 
million or 8.5% versus 2020. Total active connections 
increased 10.2% to 53,882 by yearend.  

During the year we delivered 1.12 billion gallons of 
recycled water. Maximum reuse of recycled water is 
a primary element of our Total Water Management 
approach for our growing communities and it 
enables us to achieve meaningful conservation.  

We continued to expand our footprint with the 
acquisition and successful integration of Las Quintas 
Serenas, our largest acquisition since Red Rock 
Utilities in 2018. The size and close proximity of Las 
Quintas Serenas to our other utilities made it an 
ideal addition to our portfolio.  

We also signed agreements to acquire two smaller 
‘tuck‐in’ acquisitions, which were completed shortly 
after yearend.  

In addition to acquisitions, we also expanded our 
service areas during the last year by processing new 
Certificates of Convenience and Necessity through 
the Arizona Corporation Commission (ACC) at the 

request of numerous landowners who want to be 
served by our regional, integrated utilities. 
Altogether, this has increased our total service area 
by 15.5 square miles. 

In regard to the establishment of brand‐new utility 
systems, in the third quarter of last year, we 
completed the first phase of a water solution for the 
Nikola plant, allowing us to activate its water 
services. The Nikola plant is a manufacturing facility 
located in Coolidge, Arizona, and is adjacent to 
Inland Port Arizona which covers 3.4 square miles of 
land wherein additional large‐scale projects are 
actively being pursued by the landowner. 

It is worth noting, that Metro‐Phoenix as a whole is 
experiencing tremendous success in landing such 
large scale, commercial and industrial development, 
beyond what it has ever realized before. Thus, we 
are excited about the long‐term growth prospects of 
Nikola, the surrounding Inland Port Arizona area, and 
other industrial zoned properties throughout our 
large service areas.  

We believe that our approach to utility operations at 
these water and wastewater systems, whether 
acquired or built from the ground‐up, will help 
promote safe, reliable, smart water management 
practices and benefit all stakeholders involved. 

In August of 2020, we submitted a rate application to 
the ACC. Our most recent filing made after the 
formal hearing included an approximate 8% rate 
increase or equivalent to about $3.0 million in 
additional revenue. We now await the administrative 
law judge to issue the recommended opinion and 
order that the commissioners will vote upon. We 
anticipate the final decision will be made in the 
second quarter of 2022. However, I should note that 
rate cases typically involve a lengthy and uncertain 
process. So, we cannot provide any assurances in 
terms of timing or outcome. 

 
 
In 2022, we expect continued top‐line and bottom‐
line improvements, with these driven mostly by 
organic growth in new connections. We also 
anticipate growth from acquisitions, as we continue 
to pursue accretive opportunities with consolidation 
benefits. 

Our capital resources include cash and cash 
equivalents of $12.6 million as of the end of 2021, 
and an unused credit line of $10 million. We believe 
this provides ample liquidity for us to continue as a 
strong utility partner for the communities where we 
have the privilege to serve. It also enables us to 
pursue growth through investments in organic 
expansion, acquisitions and new projects, both big 
and small. 

In 2022, Global Water will continue to serve at the 
forefront of the water management industry, as we 
advance our mission of achieving efficiency and 
consolidation.  

As our newly acquired facilities and expanded service 
areas become further integrated with our Total 
Water Management approach, we anticipate the 
local communities will benefit from our efficiency 
upgrades, automation and exceptional customer 
service, as well as our strong financial resources and 
economies of scale. 

We value your support and participation, as we 
continue to address the many important issues 
facing utility, water resource and economic 
development in Arizona and potentially beyond. 

Sincerely, 

Ron L. Fleming 
Chairman, President & CEO 

 
 
 
 
 
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, DC 20549
FORM 10-K

(Mark One)

x

☐

ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF
1934

For the fiscal year ended December 31, 2021 

OR

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT
OF 1934

For the transition period from _______________ to _______________

Commission File Number: 001-37756

Global Water Resources, Inc.

(Exact Name of Registrant as Specified in its Charter)

Delaware

(State or other jurisdiction of
incorporation or organization)

21410 N. 19th Avenue #220

Phoenix, Arizona

(Address of principal executive offices)

90-0632193

(I.R.S. Employer
Identification No.)

85027

(Zip Code)

Registrant’s telephone number, including area code: (480) 360-7775
Securities registered pursuant to Section 12(b) of the Act:

Title of Each Class

Common Stock, par value $0.01 per share

Trading Symbol(s)

GWRS

Name of Each Exchange on Which Registered
The NASDAQ Stock Market, LLC

Securities registered pursuant to Section 12(g) of the Act: None.

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. ☐ Yes  x No
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act. ☐ Yes  x No
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 
1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing 
requirements for the past 90 days.  x Yes  ☐ No

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 
405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such 
files).  x Yes  ☐ No

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, 
or  an  emerging  growth  company.  See  the  definitions  of  “large  accelerated  filer,”  “accelerated  filer,”  “smaller  reporting  company,”  and  "emerging  growth 
Act.
company" 

Exchange 

12b-2 

Rule 

the 

of 

in 

Large accelerated filer

Non-accelerated filer

☐

x

Accelerated filer

Smaller reporting company

Emerging growth company

☐

x

☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with 

any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.  ☐

Indicate by check mark whether the registrant has filed a report on and attestation to its management's assessment of the effectiveness of its internal 

control over financial reporting under Section 404(b) of the Sarbanes-Oxley Act (15 U.S.C. 7262(b)) by the registered public accounting firm that prepared or 
issued its audit report.  ☐

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). ☐ Yes  x No
The aggregate market value of the common stock held by non-affiliates of the registrant as of the last business day of the registrant’s most recently 
completed  second  fiscal  quarter  (June  30,  2021)  was  $184.7  million  based  upon  the  closing  sale  price  of  the  registrant’s  common  stock  as  reported  on  the 
NASDAQ Global Market. As of March 10, 2022, the registrant had 22,649,242 shares of common stock, $0.01 par value per share, outstanding.

DOCUMENTS INCORPORATED BY REFERENCE

The information required by Part III of this Form 10-K, to the extent not set forth herein, is incorporated herein by reference to the registrant’s 
definitive proxy statement relating to the 2022 annual meeting of stockholders to be filed with the Securities and Exchange Commission not later than 120 days 
2021.
after 

registrant’s 

December 

ended 

fiscal 

year 

end 

31, 

the 

the 

of 

TABLE OF CONTENTS

Business
Risk Factors
Unresolved Staff Comments
Properties
Legal Proceedings
Mine Safety Disclosures

Market for Registrant's Common Equity, Related Stockholder Matters, and Issuer Purchases of 
Equity Securities
[Reserved]
Management's Discussion and Analysis of Financial Condition and Results of Operations
Quantitative and Qualitative Disclosures About Market Risk
Financial Statements and Supplementary Data
Changes in and Disagreements with Accountants on Accounting and Financial Disclosure
Controls and Procedures
Other Information
Disclosure Regarding Foreign Jurisdictions that Prevent Inspections

Directors, Executive Officers of the Registrant and Corporate Governance
Executive Compensation
Security Ownership of Certain Beneficial Owners and Management and Related Stockholder 
Matters
Certain Relationships and Related Transactions and Director Independence
Principal Accountant Fees and Services

Exhibits and Financial Statement Schedules
Form 10-K Summary

PART I.
Item 1.
Item 1A.
Item 1B.
Item 2.
Item 3.
Item 4.
PART II.
Item 5.

Item 6.
Item 7.
Item 7A.
Item 8.
Item 9.
Item 9A.
Item 9B.
Item 9C.
PART III.
Item 10.
Item 11.

Item 12.
Item 13.
Item 14.
PART IV.
Item 15.
Item 16.
Signatures
Exhibit Index

5
19
38
38
38
38

39
41
42
57
58
87
87
87
87

88
88

88
88
88

88
88
93
89

 
 
 
CAUTIONARY STATEMENT REGARDING FORWARD-LOOKING STATEMENTS

Certain statements in this Annual Report on Form 10-K (this “Form 10-K”) of Global Water Resources, Inc. (the “Company”, 
“GWRI”,  “we”,  or  “us”)  and  documents  incorporated  herein  by  reference  are  forward-looking  in  nature  and  may  constitute 
“forward-looking  information”  within  the  meaning  of  applicable  securities  laws.  Often,  but  not  always,  forward-looking 
statements  can  be  identified  by  the  words  “believes”,  “anticipates”,  “plans”,  “expects”,  “intends”,  “projects”,  “estimates”, 
“objective”,  “goal”,  “focus”,  “aim”,  “should”,  “could”,  “may”,  and  similar  expressions.  These  forward-looking  statements 
include,  but  are  not  limited  to,  statements  about  our  strategies;  expectations  about  future  business  plans,  prospective 
performance,  and  opportunities,  including  potential  acquisitions;  future  financial  performance;  regulatory  and  Arizona 
Corporation Commission ("ACC") proceedings and approvals, including the outcome and timing of our rate case application 
and the anticipated timing of any resulting phase-in of new rates; population and growth projections; technologies; revenues; 
metrics;  operating  expenses;  market  trends;  liquidity;  cash  flows  and  uses  of  cash;  dividends;  amount  and  timing  of  capital 
expenditures;  depreciation  and  amortization;  tax  payments;  our  ability  to  repay  indebtedness  and  invest  in  initiatives;  impact 
and resolutions of legal matters; the impact of tax changes; the impact of accounting changes and other pronouncements; and 
the  anticipated  impacts  from  the  COVID-19  pandemic  on  the  Company,  including  to  our  business  operations,  results  of 
operations,  cash  flows,  and  financial  position,  and  our  future  responses  to  the  COVID-19  pandemic.  Forward-looking 
statements should not be read as guarantees of future performance or results, and will not necessarily be accurate indications of 
whether or not, or the times at or by which, such performance or results will be achieved. Investors are cautioned not to place 
undue  reliance  on  forward-looking  information.  A  number  of  factors  could  cause  actual  results  to  differ  materially  from  the 
results discussed in the forward-looking statements, including, but not limited to, the factors discussed under “Risk Factors” in 
Part I, Item 1A of this Form 10-K, as updated from time to time in our subsequent filings with the Securities and Exchange 
Commission  (“SEC”).  Although  the  forward-looking  statements  are  based  upon  what  management  believes  to  be  reasonable 
assumptions, investors cannot be assured that actual results will be consistent with these forward-looking statements, and the 
differences may be material. Further, any forward-looking statement speaks only as of the date of this Form 10-K. Except as 
required by law, we undertake no obligation to publicly release the results of any revision to these forward-looking statements 
that may be made to reflect events or circumstances after the date hereof or to reflect the occurrence of unanticipated events.

RISK FACTORS SUMMARY

We are subject to a variety of risks and uncertainties, including risks related to legal, regulatory, and legislative matters; risks 
related to our business and operations; risks related to market and financial matters; risk related to technology; risks related to 
the ownership of our common stock; and certain general risks, which could have a material adverse effect on our business, 
financial condition, results of operations and cash flows. These risks include, but are not limited to, the following principal 
risks:

•

new or stricter regulatory standards or other governmental actions could increase our regulatory compliance and 
operating costs;

• we are subject to regulation by the Arizona Corporation Commission and our financial condition depends upon our 

•

•

•
•

•
•

ability to recover costs in a timely manner from customers through regulated rates;
our ability to expand into new service areas and to expand current water and wastewater service depends on approval 
from regulatory agencies;
changes to environmental and other regulation may require us to alter our existing treatment facilities or build 
additional facilities;
our water and wastewater systems are subject to condemnation by governmental authorities;
inadequate water and wastewater supplies could have a material adverse effect upon our ability to achieve the 
customer growth necessary to increase our revenues;
there is no guaranteed source of water;
the novel coronavirus global pandemic could adversely affect our business operations, cash flows and financial 
position to an extent that is difficult to predict;

• we may have difficulty accomplishing our growth strategy within and outside of our current service areas;
•
•

service interruptions, including due to any disruption or problem at our facilities could increase our expenses;
any failure of our network of treatment facilities, water and wastewater pipes and water reservoirs could result in 
losses and damages;
contamination of the water supplied by us may result in disruption in our services, loss of credibility, lower demand 
for our services, and potential liability;
our operations of regulated utilities are currently located exclusively in the state of Arizona and concentrated heavily 
within a single municipality;
our utilities business is subject to seasonal fluctuations and other weather-related conditions;

•

•

•

-3-

•
•

•

our growth depends significantly on increased residential and commercial development in our service areas;
our information technology systems may be subject to cyberattacks and may be vulnerable to unauthorized external or 
internal access due to hacking, ransomware, viruses, or other breaches; and
the concentration of our stock ownership with our officers, directors, certain stockholders and their affiliates will limit 
our stockholders’ ability to influence corporate matters.

For a more complete discussion of the material risk factors applicable to us, see “Risk Factors” in Part I, Item 1A of this Form 
10-K.

-4-

ITEM 1.

BUSINESS

Overview

PART I

We are a water resource management company that owns, operates, and manages water, wastewater, and recycled water utilities 
in  strategically  located  communities,  principally  in  metropolitan  Phoenix,  Arizona.  GWRI  seeks  to  deploy  an  integrated 
approach, which the Company refers to as “Total Water Management". Total Water Management is a comprehensive approach 
to water utility management that reduces demand on scarce non-renewable water sources and costly renewable water supplies, 
in a manner that ensures sustainability and greatly benefits communities both environmentally and economically. This approach 
employs a series of principles and practices that can be tailored to each community: 

•

•

•

•

•

•

Reuse of recycled water, either directly or to non-potable uses, through aquifer recharge, or direct potable reuse;

Regional planning;

Use of advanced technology and data;

Employing the best subject matter experts and retaining thought and application leaders; 

Leading outreach and educational initiatives to ensure all stakeholders including customers, development partners, 
regulators, and utility staff are knowledgeable on the principles and practices of our Total Water Management 
approach; and

Establishing partnerships with communities, developers, and industry stakeholders to gain support of our Total Water 
Management principles and practices.

We currently own and operate twenty-five water and wastewater systems in strategically targeted communities in metropolitan 
Phoenix.  We  currently  serve  more  than  74,048  people  in  approximately  27,630  homes  within  our  376  square  miles  of 
certificated service areas, which are serviced by twenty-two wholly-owned regulated operating subsidiaries as of December 31, 
2021. Approximately 90.9% of our active service connections are customers of our Global Water - Santa Cruz Water Company, 
Inc. (“Santa Cruz”) and Global Water - Palo Verde Utilities Company, Inc. (“Palo Verde”) utilities, which are located within a 
single service area. We have grown significantly since our formation in 2003, with total revenues increasing from $4.9 million 
in 2004 to $41.9 million in 2021, and total service connections increasing from 8,113 as of December 31, 2004 to 54,182 as of 
December 31, 2021, with regionally planned areas large enough to serve approximately two million service connections.

Our Corporate History

Global  Water  Resources,  LLC  (“GWR”)  was  organized  in  2003  to  acquire,  own,  and  manage  a  portfolio  of  water  and 
wastewater utilities in the southwestern region of the United States (“U.S.”). Global Water Management, LLC (“GWM”) was 
formed as an affiliated company to provide business development, management, construction project management, operations, 
and administrative services to GWR and all of its regulated subsidiaries.

In early 2010, the members of GWR made the decision to raise money through the capital markets, and GWR and GWM were 
reorganized  to  form  Global  Water  Resources,  Inc.,  a  Delaware  corporation.  The  members  established  a  new  entity,  GWR 
Global Water Resources Corp. (“GWRC”), which was incorporated under the Business Corporations Act (British Columbia) on 
March 23, 2010 to acquire shares of our common stock and to actively participate in our management, business, and operations 
through its representation on our board of directors and its shared management. On December 30, 2010, GWRC completed its 
initial  public  offering  in  Canada  and  its  common  shares  were  listed  on  the  Toronto  Stock  Exchange.  On  June  5,  2013,  the 
Company sold GWM.

On May 3, 2016, GWRC merged with and into the Company (the “Reorganization Transaction”). At the effective time of the 
merger, holders of GWRC’s common shares received one share of the Company’s common stock for each outstanding common 
share  of  GWRC.  As  a  result  of  the  merger,  GWRC  ceased  to  exist  as  a  British  Columbia  corporation  and  the  Company, 
governed  by  the  corporate  laws  of  the  State  of  Delaware,  was  the  surviving  entity.  The  Reorganization  Transaction  was 
conditional upon the concurrent completion of an initial public offering of shares of common stock of the Company in the U.S. 
(the “U.S. IPO”), which was completed on May 3, 2016.

U.S. Water Industry Overview

U.S. Water Industry Areas of Business

-5-

The U.S. water industry has two main areas of business:

•

•

Utility Services to Customers. This business includes municipal water and wastewater utilities, which are owned and 
operated  by  local  governments  or  governmental  subdivisions,  and  investor-owned  water  and  wastewater  utilities. 
Investor-owned water and wastewater utilities are generally economically regulated, including with respect to rate 
regulation, by public utility commissions in the states in which they operate. The utility segment is characterized by 
high barriers to entry, including high capital spending requirements.

General  Water  Products  and  Services.  This  business  includes  manufacturing,  engineering  and  consulting 
companies, and numerous other fee-for-service businesses. The activities of these businesses include the building, 
financing,  and  operating  of  water  and  wastewater  utilities,  utility  repair  services,  contract  operations,  laboratory 
services,  manufacturing  and  distribution  of  infrastructure  and  technology  components,  and  other  specialized 
services. At present, the Company does not perform any unregulated services.

Key Characteristics of the U.S. Water Industry

In the U.S., the water industry is characterized by: 

•

•

•

•

•

Significant Constraints on the Availability of Fresh Water. In Arizona, the Arizona Department of Water Resources 
estimates that annual water usage is 7 million acre-feet per year. Arizona has the right to use 2.8 million acre-feet 
from the Colorado River and approximately half of that can be delivered through the Central Arizona Project, a 336 
mile  diversion  canal  from  the  Colorado  River  to  central  Arizona.  The  Colorado  River  is  presently  over-allocated, 
which means that more surface water right allocations have been issued than the actual average annual flow, with 
allocations  being  determined  based  on  data  from  a  period  during  which  flows  were  significantly  higher  than  in 
recent  years.  The  Central  Arizona  Project  is  the  only  means  of  transporting  Colorado  River  water  into  central 
Arizona. Approximately 41% of the water used in Arizona comes from groundwater. Water in the western U.S. is 
being pumped from groundwater sources faster than it is replenished naturally, a condition known as overdraft. In 
areas of water scarcity, such as the arid western U.S., water recycling represents a relatively simple, inexpensive, and 
energy-efficient  means  of  augmenting  water  supply  as  compared  to  transporting  surface  water,  groundwater,  or 
desalinated water from other locations. Approximately 70% of the water provided by municipalities is currently used 
for non-potable applications where recycled water could potentially be utilized.

Lack of Technology Utilization to Increase Operating Efficiencies and Decrease Operating Costs. The U.S. water 
industry  has  traditionally  not  taken  advantage  of  advances  in  technology  available  to  enhance  revenue,  increase 
operating efficiencies, and decrease operating costs (including labor and energy costs). Areas of opportunity include 
automated  meter  reading,  systems  management,  and  administrative  functions,  such  as  customer  billing  and 
remittance systems. Key drivers for the lack of investment in technology in water and wastewater utilities have been 
the historical lack of incentives offered or standards imposed by regulators to achieve efficiencies and lower costs 
and  the  ownership  of  the  U.S.  water  utility  sector,  which  largely  consists  of  small,  undercapitalized,  municipally-
owned utilities that lack the financial and technical resources to pursue technology opportunities.

Highly  Fragmented  Ownership.  The  utility  segment  of  the  U.S.  water  industry  is  highly  fragmented,  with 
approximately  50,000  water  utilities  and  approximately  16,000  community  wastewater  utilities,  according  to  the 
U.S.  Environmental  Protection  Agency  ("EPA").  The  majority  of  the  approximately  50,000  water  utilities  are 
serving a population of 5,000 or less, and 85% of the water utilities serve only 10% of the population.

Large  Public  Sector  Ownership.  Municipally-owned  utilities  provide  water  and  wastewater  services  for  the  vast 
majority  of  the  U.S.  population.  For  homes  connected  to  a  community  water  system,  approximately  80%  are 
provided service by municipally-owned utilities.

Aging  Infrastructure  in  Need  of  Significant  Capital  Expenditures.  Water  infrastructure  in  the  U.S.  is  aging  and 
requires  significant  investment  and  stringent  focus  on  cost  control  to  upgrade  or  replace  aging  facilities  and  to 
provide  service  to  growing  populations.  Throughout  the  U.S.,  utilities  are  required  to  make  expenditures  on  the 
rehabilitation  of  existing  utilities  and  on  the  installation  of  new  infrastructure  to  accommodate  growth  and  make 
improvements  to  water  quality  and  wastewater  discharges  mandated  by  stricter  water  quality  standards.  Water 
quality standards, first introduced with the Clean Water Act in 1972 and the Safe Drinking Water Act in 1974, are 
becoming  increasingly  stringent  and  numerous.  For  water,  the  American  Water  Works  Association  estimates 
investment needs for buried drinking water infrastructure will total more than $1 trillion over the next 25 years. The 
American Society of Civil Engineers estimates capital investment needs to update and grow the nation’s wastewater 
systems has now increased to $259 billion per year over a 10-year period according to their recent press release. 

-6-

Private Sector Opportunities

Municipal  water  utilities  typically  fund  their  capital  expenditure  needs  through  user-based  water  and  wastewater  rates, 
municipal  taxes,  or  the  issuance  of  bonds.  However,  raising  large  amounts  of  funds  required  for  capital  investment  is  often 
challenging for municipal water utilities, which affects their ability to fund capital spending. Many smaller utilities also do not 
have the in-house technical and engineering resources to manage significant infrastructure or technology-related investments. In 
order  to  meet  their  capital  spending  challenges  and  take  advantage  of  technology-related  operating  efficiencies,  many 
municipalities are examining a combination of outsourcing and partnerships with the private sector or outright privatizations.

•

•

•

Outsourcing  involves  municipally-owned  utilities  contracting  with  private  sector  service  providers  to  provide 
services, such as meter reading, billing, maintenance, or asset management services.

Public-private  partnerships  among  government,  operating  companies,  and  private  investors  include  arrangements, 
such  as  design,  build,  and  operate  contracts;  build,  own,  operate,  and  transfer  contracts;  and  own,  leaseback,  and 
operate contracts.

Privatization involves a transfer of responsibility for, and ownership of, the utility from the municipality to private 
investors.

We  believe  investor-owned  utilities  that  have  greater  access  to  capital  are  generally  more  capable  of  making  mandated  and 
other necessary infrastructure upgrades to both water and wastewater utilities, addressing increasingly stringent environmental 
and  human  health  standards,  and  navigating  a  wide  variety  of  regulatory  processes.  In  addition,  investor-owned  utilities  that 
achieve larger scales are able to spread overhead expenses over a larger customer base, thereby reducing the costs to serve each 
customer. Since many administrative and support activities can be efficiently centralized to gain economies of scale and sharing 
of best practices, companies that participate in industry consolidation have the potential to improve operating efficiencies, lower 
costs, and improve service at the same time.

Our Strategy

We are a water resource management company that provides water, wastewater, and recycled water utility services. We believe 
we  are  a  leader  in  Total  Water  Management  practices,  such  as  water  scarcity  management  and  advanced  water  recycling 
applications. Our long-term goal is to become one of the largest investor-owned operators of integrated water and wastewater 
utilities in areas of the arid western U.S. where water scarcity management is necessary for long-term economic sustainability 
and growth.

Our growth strategy involves the elements listed below:

•

•

•

acquiring or forming utilities in the path of prospective population growth;

expanding our service areas geographically and organically growing our customer base within those areas; and

deploying our Total Water Management approach into these utilities and service areas.

We  believe  this  plan  can  be  executed  in  our  current  service  areas  and  in  other  geographic  areas  where  water  scarcity 
management  is  necessary  to  support  long-term  growth  and  in  which  regulatory  authorities  recognize  the  need  for  water 
conservation through water recycling.

Total Water Management is a demand-side-management framework (in that it is a solution intended to drive down demand for 
water supplies versus develop new water supplies) that alleviates the pressures of water scarcity in communities where growth 
is  reasonably  expected  to  outpace  potable  water  supply.  Built  on  an  all-encompassing  view  of  the  water  cycle,  Total  Water 
Management promotes sustainable community development through reduced potable water consumption while monetizing the 
value of water through each stage of delivery, collection, and reuse.

Our  business  model  applies  Total  Water  Management  in  high  growth  communities.  Components  of  our  Total  Water 
Management approach include:

•

Regional planning to reduce overall design and implementation costs, leveraging the benefits of replicable designs, 
gaining  the  benefits  of  economies  of  scale,  and  enhancing  the  Company’s  position  as  a  primary  water  and 
wastewater service provider in the region.

◦

For example, the Company has secured four separate area-wide Clean Water Act Section 208 Regional 
Water Quality Management Plans in its major planning  areas, covering more than 500 square miles of 

-7-

land.  To  obtain  these  plans,  a  provider  must  develop,  amongst  other  things,  a  regional  wastewater 
solution, including plans for engineering, infrastructure location and size, and goals for the management 
of treated reclaimed water, which the Company successfully demonstrated in obtaining its plans.

•

Stretching  a  limited  resource  by  maximizing  the  use  of  recycled  water,  using  renewable  surface  water  where 
available and recharging aquifers with any available excess water.

◦

For example, the Company’s water recycling model has been fully implemented in the City of Maricopa. 
The  Company  is  the  water,  wastewater,  and  recycled  water  provider  for  the  City  of  Maricopa,  which 
currently has a population of approximately 58,000. A community of this size produces an approximate 
annual average of 3.2 million gallons of wastewater per day. Because the Company requires developers 
to  take  back  and  utilize  recycled  water  within  their  communities  and  invest  in  “purple  pipe”  recycled 
water infrastructure during the initial development of subdivisions, the Company is now able to distribute 
almost all of the 3.2 million gallons back to the community for beneficial purposes. Approximately 59% 
of the recycled water goes towards common area non-potable irrigation and for use at a local farm, which 
allows  for  the  recycled  water  to  naturally  recharge  into  the  aquifer.  This  reduces  the  total  amount  of 
limited ground or surface water that would otherwise be required within the community by over 28%. To 
date, the Company has reused 9.9 billion gallons of recycled water in the City of Maricopa.

•

•

Integrating and standardizing water, wastewater, and recycled water infrastructure delivery systems using a separate 
distribution  system  of  purple  pipes  to  conserve  water  resources,  reduce  energy,  treatment,  and  consumable  costs 
(e.g., chemicals, filter media, other general materials, and supplies), provide operational efficiencies, and align the 
otherwise disparate objectives of water sales and conservation.

◦

In  addition  to  the  previous  example,  which  related  to  the  requirements  for  recycled  water  usage,  the 
separate distribution system of purple pipes, and water conservation achievements, the Company believes 
that its model results in additional benefits from an economic perspective due to lower use of power and 
consumables. For every gallon of recycled water that is directly reused while already on land surface, the 
need  to  pump  additional  scarce  groundwater  and  surface  water  is  eliminated.  Such  additional 
groundwater and surface water would otherwise need to be treated and distributed in accordance with the 
Safe Drinking Water Act, which is costly and requires significant energy.

Gaining  market  and  regulatory  acceptance  of  broad  utilization  of  recycled  water  through  agreements  with 
developers,  strategic  relationships  with  governments,  academic  research,  and  publication  as  industry  experts, 
coupled with public education and community outreach campaigns.

◦

For  example,  the  Company  has  public-private  partnerships  formally  adopted  through  memorandums  of 
understanding  with  the  City  of  Maricopa,  the  City  of  Casa  Grande,  and  the  City  of  Coolidge.  Each 
memorandum of understanding reflects the Company’s intent to deploy Total Water Management. The 
Company  also  has  154  infrastructure  coordination  and  financing  agreements  with  landowners  or 
developer entities that include requirements for usage of recycled water and other attributes that support 
the Company’s Total Water Management model. As discussed above, the Company’s integrated provider 
model,  which  is  focused  on  the  maximum  use  of  recycled  water,  underpins  its  Clean  Water  Act 
Section 208 Regional Water Quality Management Plans and Designations of Assured Water Supply. In 
addition, the Company has won numerous awards for education, outreach, and conservation in the water 
industry.  Further,  the  Company’s  experts  have  published  academic  papers  regarding  Total  Water 
Management, as well as provided insight to industry publications.

•

Incorporating automated processes, such as supervisory control and data acquisition, automated meter reading, and 
back-office  technologies  and  “green”  billing,  which  reduce  operating  costs,  improve  system  availability  and 
reliability, and improve customer satisfaction.

◦

Supervisory  Control  and  Data  Acquisition.  The  Company  employs  supervisory  control  and  data 
acquisition  in  all  of  its  utility  systems,  which  provides  continuous  monitoring,  instantaneous  alarming, 
and  historical  trending  on  all  key  operating  assets,  including  instrumentation  and  dynamic  components 
(e.g.,  pumps,  motor-controlled  valves,  treatment  systems,  etc.).  This  data  is  reported  back  to  the 
appropriate  operations  personnel  through  a  standard  industry  software.  The  benefits  of  this  system 
include  the  significantly  enhanced  ability  to:  achieve  compliance  and  safety  mandates;  reduce  service 
outages; troubleshoot systems; provide for remote operations; and allow for proactive maintenance and 
lower costs related to efficient real-time operations.

-8-

◦

◦

Automated  Meter  Reading.  The  Company  implements  automated  meter  reading  with  99%  of  active 
customers meters either having automated meter reading or are being upgraded with such functionality in 
the  next  12  months.  Currently,  all  meters  in  our  Maricopa  service  areas  allow  for  automated  meter 
reading  allow  for  automated  meter  reading.  This  technology  reads  each  meter  numerous  times  per  day 
(often  hourly)  and  continuously  transmits  the  meter  readings  back  to  a  centralized  data  base  through  a 
communications  tower  and  cellular  transmission  units.  The  data  is  then  presented  to  the  utility,  and  is 
made available to customers, through a simple user interface. Reading meters at this frequency provides 
many  benefits  to  both  the  utility  and  the  customer.  With  this  data,  utilities  can  better  model  demand 
usage, identify system water loss, identify leaks on the customer side of the meter, monitor for abnormal 
usage, and present interval, hourly, daily, weekly, or monthly usage back to the customers.

Back-Office  Technologies  and  Paperless  Billing.  The  Company  employs  a  series  of  technologies  that 
allow for the automation of the billing and remittance process. The Company also provides its customers 
with  over  seven  ways  to  pay,  with  the  majority  of  options  being  integrated  with  the  Company’s  back-
office  technologies.  In  combination  with  automated  meter  reading,  this  suite  of  technology  has 
minimized  the  use  of  human  labor  and  reduced  the  potential  for  human  error  for  the  entire  billing  and 
remittance process, while providing better customer service.

We believe our Total Water Management-based business model provides us with a significant competitive advantage in high 
growth,  water  scarce  regions.  Based  on  our  experience  and  discussions  with  developers,  we  believe  developers  prefer  our 
approach  because  it  provides  a  bundled  solution  to  infrastructure  provision  and  improves  housing  density  in  areas  of  scarce 
water resources. Developers are also focusing on increased consumer and regulatory demands for environmentally friendly or 
“green”  housing  alternatives.  Communities  prefer  the  approach  because  it  provides  a  partnering  platform  which  promotes 
economic development, reduces their traditional dependence on bond financing and ensures long term water sustainability.

Our competitive advantage facilitates the execution of our growth strategy. We believe our proven conservation methods lead to 
successful permitting for more connections in expanded and new service areas.

Our Regulated Utilities

We  own  and  operate  regulated  water,  wastewater,  and  recycled  water  utilities  in  communities  principally  located  in 
metropolitan Phoenix. Our utilities are regulated by the ACC, as described further under “—Regulation—Arizona Regulatory 
Agencies” below. As of December 31, 2021, our utilities collectively had 53,882 active service connections offering predictable 
rate-regulated cash flows. Revenues from our regulated utilities accounted for approximately 98.3% of total revenues in 2021. 
Our utilities currently possess the high-level regional permits that allow us to implement our business model; thus, we believe 
we are well-positioned for organic growth in our current service areas that are generally located in Arizona’s population growth 
corridors: Maricopa/Casa Grande, West Valley, and Sun Corridor Region.

A  key  component  of  our  water  utility  business  is  the  use  of  recycled  water.  Recycled  water  is  highly  treated  and  purified 
wastewater that is distributed through a separate distribution system of purple pipes for a variety of beneficial, non-potable uses. 
Recycled water can be delivered for all common area irrigation needs, as well as delivered direct to homes where it can be used 
for outdoor residential irrigation. Our Total Water Management model, an integrated approach to the use of potable and non-
potable water to manage the entire water cycle, both conserves water and maximizes its total economic value. The application 
of  the  Total  Water  Management  model  has  proven  to  be  effective  as  a  means  of  water  scarcity  management  that  promotes 
sustainable communities and helps achieve greater dwelling unit density in areas where the availability of sustainable water can 
be a key constraint on development. Our implementation of the Total Water Management philosophy in Arizona has led to the 
development of relationships with key regulatory bodies.

-9-

A summary description of our utilities at December 31, 2021 is set forth in the following table and described in more detail 
below:

Date of 
Acquisition 
(A) or 
Formation 
(F)

Service Provided

Square 
Miles of 
Service 
Area 
(1)(2)

Active 
Service 
Connections 
(2)

Average 
Monthly Rate 
Per Service 
Connection

Utility

MARICOPA / CASA GRANDE REGION
Global Water - Santa Cruz Water Company, Inc.

Global Water - Palo Verde Utilities Company, Inc.

2004 (A) Water

2004 (A) Wastewater and 
Recycled Water

Global Water - Turner Ranches Irrigation, Inc.

2018 (A) Water

WEST VALLEY REGION

Global Water - Greater Tonopah Water Company, Inc.
Global Water - Northern Scottsdale Water Company, 
Inc.
Global Water - Eagletail Water Company, Inc.
Global Water - Balterra Utilities Company, Inc.

Global Water - Hassayampa Utilities Company, Inc.

2006 (A) Water
2006 (A) Water

2017 (A) Water
2008 (A) Wastewater and 
Recycled Water
2005 (F) Wastewater and 
Recycled Water

SUN CORRIDOR REGION

Global Water - Picacho Cove Water Company, Inc.

2006 (F) Water

Global Water - Picacho Cove Utilities Company, Inc.

2006 (F) Wastewater and 
Recycled Water

81 

105 

7 

103 
1 

8 
2 

42 

6 

6 

24,613  $ 

24,346 

962 

395 
93 

71 
— 

— 

2 

— 

Global Water - Red Rock Utilities Company, Inc.

2018 (A) Water, 

11 

1,905 

Wastewater and 
Recycled Water

PIMA COUNTY / TUCSON REGION

Global Water - Francesca Water Company, Inc. 

Global Water - Mirabell Water Company, Inc. 

Global Water - Lyn Lee Water Company, Inc.  

Global Water - Tortolita Water Company, Inc.
Global Water - Las Quintas Serenas Water Company, 
Inc.

0

2020 (A) Water

2020 (A) Water

2020 (A) Water

2020 (A) Water
2021 (A) Water

Total

0.4 

0.4 

1 

0.1 
2.5 

124 

64 

39 

22 
1,246 

376 

53,882 

56 

73 

70 

93 
221 

86 
— 

— 

826 

— 

70 

50 

65 

41 

64 
52 

(1) Certified areas may overlap in whole or in part for separate utilities.
(2) In January 2022 the Company completed the acquisitions of Twin Hawks Utility, Inc. ("Twin Hawks"), an operator of a water utility with service area in 
Pinal  county,  Arizona  and  Rincon  Water  Company,  Inc.  ("Rincon"),  an  operator  of  a  water  utility  with  service  area  in  Pima  County,  Arizona.  These 
acquisitions added an aggregate of 91 connections and approximately 9.1 square miles of service area.

Maricopa/Casa Grande Region

The City of Maricopa is located approximately 12 miles south of Phoenix. The relative proximity to a significant urban center, 
coupled  with  relatively  abundant  and  inexpensive  land,  were  the  key  drivers  of  the  real  estate  boom  experienced  by  this 
community.  In  2005,  the  City  of  Maricopa  was  one  of  the  fastest  growing  cities  in  the  nation.  While  growth  has  slowed 
nationally  since  2007,  the  City  of  Maricopa  continues  to  grow,  as  demonstrated  by  our  addition  of  18,342  active  service 
connections  (representing  approximately  7,330  homes)  from  December  2009  to  December  2021.  Development  in  the  area  is 
still considered to be affordable with the median home value being $374,000 compared to $423,000 in the Phoenix Metro area.

We operate in this region through Santa Cruz, Palo Verde, and Global Water - Turner Ranches Irrigation, Inc. ("Turner").

-10-

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
We acquired Santa Cruz and Palo Verde in 2004. Santa Cruz serves 24,613 active service connections as of December 31, 2021 
and revenues from Santa Cruz represented approximately 39.5% and 39.6% of our total revenue for the years ended December 
31, 2021 and 2020, respectively. Palo Verde serves 24,346 active service connections as of December 31, 2021 and revenues 
from Palo Verde represented approximately 50.7% and 50.8% of our total revenue for the years ended December 31, 2021 and 
2020, respectively.

The  Santa  Cruz  and  Palo  Verde  service  areas  include  approximately  186  square  miles,  which  we  believe  provide  further 
opportunities for growth. Most of the Santa Cruz and Palo Verde infrastructure is less than eighteen years old. Santa Cruz and 
Palo Verde provide water and wastewater services, respectively, under an innovative public-private partnership memorandum 
of understanding with the City of Maricopa in Pinal County for approximately 278 square miles of its planning area. We signed 
a similar memorandum of understanding with the City of Casa Grande to partner in providing water, wastewater, and recycled 
water services to an approximate 100 square miles of its western region for anticipated growth.

We acquired Turner in May 2018. Turner is a non-potable irrigation water utility located in Maricopa County, Arizona, with 
approximately seven square miles of service area. Turner serves 962 residential irrigation customers as of December 31, 2021.

Rate  proceedings  were  completed  in  2010  for  both  Santa  Cruz  and  Palo  Verde.  In  July  2012,  these  two  utilities  filed 
applications with the ACC for increased rates using 2011 as the test year on which the ACC used to evaluate the utilities’ rates. 
The rate proceedings were completed in February 2014. On August 28, 2020, Santa Cruz, Palo Verde and Turner each filed a 
rate  case  application  with  the  ACC.  See  “Management’s  Discussion  and  Analysis  of  Financial  Condition  and  Results  of 
Operations—Rate Case Activity”, included in Part II, Item 7 of this Form 10-K, for additional information.

West Valley Region

We operate in this region through Global Water - Greater Tonopah Water Company, Inc. (“Greater Tonopah”), Global Water - 
Northern  Scottsdale  Water  Company,  Inc.  (“Northern  Scottsdale”),  Global  Water  -  Balterra  Utilities  Company,  Inc. 
(“Balterra”),  Global  Water  -  Hassayampa  Utilities  Company,  Inc.  (“Hassayampa”),  and  Global  Water  -  Eagletail  Water 
Company,  Inc.  ("Eagletail"),  and  formerly  through  Valencia  Water  Company,  Inc.  (“Valencia”),  Water  Utility  of  Greater 
Buckeye (“Greater Buckeye”) and Willow Water Valley Co., Inc. (“Willow Valley”).

We  acquired  Greater  Tonopah  in  2006.  Greater  Tonopah  serves  395  active  service  connections  as  of  December  31,  2021. 
Greater Tonopah has a Certificate of Convenience and Necessity ("CC&N") for 103 square miles of service area and provides 
water services to Maricopa County west of the Hassayampa River. The acquisition of Greater Tonopah allowed us to enter into 
agreements  with  developers  to  serve  a  total  of  approximately  100,000  home  sites  plus  commercial,  schools,  parks,  and 
industrial developments at full build-out.

In November 2017, the Bill and Melinda Gates Investment Group, through an investment vehicle, acquired 20,000 acres in the 
Belmont development, located in the West Valley Region. Belmont is a mixed use, master planned community and is included 
within the service area of Greater Tonopah and Hassayampa. 

We acquired Northern Scottsdale in 2006. Northern Scottsdale serves 93 active service connections as of December 31, 2021. 
Northern  Scottsdale  has  a  CC&N  for  one  square  mile  and  provides  water  services  to  two  small  subdivisions  in  Northern 
Scottsdale.

We  acquired  Balterra  in  2006.  Balterra  is  a  wastewater  utility  and  has  a  CC&N  for  two  square  miles  in  an  area  in  western 
Maricopa  County  known  as  Tonopah.  Balterra  currently  has  no  active  service  connections;  however,  its  service  area  lies 
directly in the expected path of future growth in the far west valley of metropolitan Phoenix, which we believe should provide 
opportunities for growth once development commences in this area.

We formed Hassayampa in 2005. Hassayampa is a wastewater utility and has a CC&N for 42 square miles in an area that is 
contiguous  to  Balterra.  Hassayampa  currently  has  no  active  service  connections;  however,  like  Balterra,  its  service  area  lies 
directly  in  the  path  of  future  growth  in  the  far  west  valley  of  metropolitan  Phoenix,  which  we  believe  should  provide 
opportunities for growth once development commences in this area.

In October 2012, we and our subsidiary, 303 Utilities Company, and the City of Glendale entered into an agreement for future 
wastewater  and  recycled  water  services,  advancing  our  public-private-partnership  originally  approved  by  the  city  council  in 
March 2010. The agreement named 303 Utilities Company as the future wastewater and recycled water provider for a 7,000-
acre territory within a portion of Glendale’s western planning area known as the Loop 303 Corridor. The 303 Utilities Company 
also signed certain wastewater facilities main extension agreements with numerous developers/landowners in the service area to 
fund the initial design and construction of a wastewater and recycled water utility. In addition, we signed separate offsite water 

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management agreements with these same developers/landowners to provide the coordination, permitting, and engineering work 
for the related water utility service element of the project. In September 2013, we entered into an agreement to sell the Loop 
303 Contracts to a third-party. See “Management’s Discussion and Analysis of Financial Condition and Results of Operations
—Corporate  Transactions—Sale  of  Loop  303  Contracts”,  included  in  Part  II,  Item  7  of  this  Form  10-K,  for  additional 
information.

We formerly operated additional utilities in the West Valley Region through Valencia, Greater Buckeye, and Willow Valley. 
Valencia  was  consolidated  with  Greater  Buckeye  in  2008,  and  on  July  14,  2015,  we  closed  the  stipulated  condemnation  to 
transfer  the  operations  and  assets  of  Valencia  to  the  City  of  Buckeye.    See  “Management’s  Discussion  and  Analysis  of 
Financial  Condition  and  Results  of  Operations—Corporate  Transactions—Stipulated  Condemnation  of  the  Operations  and 
Assets of Valencia”, included in Part II, Item 7 of this Form 10-K, for additional information.  

In addition, on May 9, 2016, we closed the sale of Willow Valley to EPCOR Water Arizona Inc. (“EPCOR”).

On May 15, 2017, we acquired Eagletail via merger. Eagletail serves 71 active connections as of December 31, 2021. Eagletail 
has a CC&N for eight square miles located west of metropolitan Phoenix.

Rate proceedings were completed in 2010 for Greater Tonopah. Northern Scottsdale completed a rate proceeding in 2008. In 
July 2012, these five utilities in the West Valley Region filed applications with the ACC for increased rates using 2011 as the 
test year on which the ACC evaluates the utilities’ rates. The rate proceedings were completed in February 2014. On August 28, 
2020,  Greater  Tonopah,  Northern  Scottsdale,  Balterra,  Hassayampa,  and  Eagletail  each  filed  a  rate  case  application  with  the 
ACC.  See  “Management’s  Discussion  and  Analysis  of  Financial  Condition  and  Results  of  Operations—Rate  Case  Activity”, 
included in Part II, Item 7 of this Form 10-K, for additional information.

Sun Corridor Region

The Sun Corridor Region is approximately equidistant between Phoenix and Tucson, along the I-10 Corridor.

We  operate  in  this  region  through  Global  Water-Picacho  Cove  Water  Company,  and  Global  Water-Picacho  Cove  Utilities 
Company (collectively, “Picacho Cove”), and Global Water - Red Rock Utilities Company, Inc. (“Red Rock”).

We formed Picacho Cove in 2006 to provide water and wastewater services in the City of Eloy and currently have CC&Ns for 
approximately six congruent square miles. These utilities currently have two active service connections.

We acquired Red Rock in October 2018. Red Rock consists of a water and a wastewater utility with service areas in the Pima 
and  Pinal  counties  of  Arizona,  with  approximately  nine  square  miles  of  service  area.  Red  Rock  serves  963  active  water 
connections and 942 active sewer connections as of December 31, 2021.

On  August  28,  2020,  Picacho  Cove  and  Red  Rock  each  filed  a  rate  case  application  with  the  ACC.  See  “Management’s 
Discussion and Analysis of Financial Condition and Results of Operations—Rate Case Activity”, included in Part II, Item 7 of 
this Form 10-K, for additional information.

Pima County / Tucson Region

We operate in this region through Global Water - Mirabell Water Company, Inc. (“Mirabell”), Global Water - Francesca Water 
Company,  Inc.  (“Francesca”),  Global  Water  -  Tortolita  Water  Company,  Inc.  (“Tortolita”),  Global  Water  -  Lyn  Lee  Water 
Company, Inc. (“Lyn Lee”), and Global Water - Las Quintas Serenas Water Company, Inc. (“Las Quintas Serenas”).

We acquired Mirabell in October 2020. Mirabell serves 64 active water connections as of December 31, 2021. Mirabell has a 
CC&N for 0.4 square miles located in the southwest area of Tucson, Arizona.

We  acquired  Francesca,  Tortolita  and  Lyn  Lee  in  November  2020.  Francesca  is  located  in  the  southwest  area  of  Tucson, 
Arizona whereas Tortolita and Lyn Lee are located in Marana, Arizona. As of December 31, 2021, Francesca, Tortolita, and 
Lyn Lee serve 124, 22, and 39 active water connections, respectively.

We acquired Las Quintas Serenas in November 2021. Las Quintas Serenas serves over 1,100 connections with approximately 
2.5 square miles of service area located in the northern area of Green Valley, Arizona.

Operations

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We treat water to potable standards and also treat, clean, and recycle wastewater for a variety of non-potable uses. A description 
of these operations follows.

Sources of Water Supply

Our water supplies are primarily derived from groundwater; however, we currently augment these supplies with recycled water 
and intend to augment them with surface water and increased use of recycled water in the future.

•

•

Potable Water. Our utilities presently employ groundwater systems for potable water production. Water is brought to 
the  surface  from  underground  aquifers  (water  levels  vary  from  approximately  60  to  500  feet  below  land  surface 
depending on the area), disinfected and stored in tanks for distribution to customers. In some instances, individual 
raw  water  supplies  do  not  meet  the  legislative  requirements  for  certain  constituents.  In  those  cases,  we  use  well-
head, centralized, point-of-use, or blending treatment systems to ensure water quality meets potable standards.

Recycled  Water.  Recycled  water  is  created  by  taking  wastewater  and  applying  advanced  tertiary  treatment  (i.e., 
screening, biological reduction, and filtration and disinfection processes) to create a high quality, non-potable water 
source.  Each  step  is  monitored  and  controlled  in  order  that  the  stringent  requirements  for  recycled  water  are 
continuously met. Recycled water generated by us meets Arizona’s Aquifer Water Quality Standards before it leaves 
the treatment facility and is recognized as Class A+, the highest quality of recycled water regulated by the Arizona 
Department of Environmental Quality ("ADEQ"). Recycled water can be used for irrigation, facilities cooling, and 
industrial applications and in a residential setting for toilet flushing and lawn watering.

See “Risk Factors—Business and Operational Factors—There is no guaranteed source of water,” included in Part I, Item 1A of 
this Form 10-K, for additional information.

Technology

We use sophisticated technology as a principal means of improving our margins. We focus on technological innovations that 
allow us to deliver high-quality water and customer service with minimal potential for human error, delays, and inefficiencies. 
The  comprehensive  technology  platform  that  we  use  includes  supervisory  control  and  data  acquisition,  automated  meter 
reading, and geographical information system technologies, which we use to map and monitor our physical assets and water 
resources on an automated, real-time basis with fewer people than the standard water utility model requires. Our systems allow 
us to detect and resolve potential problems promptly, accurately, and efficiently before they become more serious, which both 
improves  customer  service  and  optimizes  and  extends  the  efficient  performance  and  life  of  our  assets.  The  comprehensive 
technology platform that we use includes automated meter reading technology, which allows us to read water meters remotely 
rather than physically, improves water resources accounting, allows for identification of high water usage and water theft from 
disconnected meters. We also use automated voice, internet billing, payment processing, and customer service applications that 
contribute to additional reduced headcount and a reduction in associated personnel costs.

Decentralized Treatment Facilities

We design and build standard, decentralized facilities that are scaled to the service areas they serve in order to achieve optimum 
efficiency  in  providing  both  water  and  wastewater  services.  The  replication  of  our  standard  facility  also  improves  design, 
construction, and operating efficiency because we are able to employ similar, proven processes and equipment and technologies 
at each of our facilities. 

Although  there  has  not  traditionally  been  a  significant  economic  incentive  or  other  reward  for  automation  and  resource 
efficiency  in  our  industry,  we  believe  our  use  of  automation  in  lieu  of  labor,  together  with  our  emphasis  on  streamlined 
operations  and  conservation,  will  position  us  well  for  continued  profitable  growth  and  allow  us  to  take  advantage  of  future 
incentives  or  rewards  that  may  be  available  to  water  utilities  that  are  able  to  successfully  enhance  the  use  of  renewable 
resources.

Regulation

Our  water  and  wastewater  utility  operations  are  subject  to  extensive  regulation  by  U.S.  federal,  state,  and  local  regulatory 
agencies  that  enforce  environmental,  health,  and  safety  requirements,  which  affect  all  of  our  regulated  subsidiaries.  These 
requirements  include  the  Safe  Drinking  Water  Act,  the  Clean  Water  Act,  and  the  regulations  issued  under  these  laws  by  the 
EPA. We are also subject to state environmental laws and regulations, such as Arizona’s Aquifer Protection Program and other 
environmental  laws  and  regulations  enforced  by  the  ADEQ,  and  extensive  regulation  by  the  ACC,  which  regulates  public 
utilities.  The  ACC  also  has  broad  administrative  power  and  authority  to  set  rates  and  charges,  determine  service  areas  and 

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conditions of service, and authorize the issuance of securities as well as authority to establish uniform systems of accounts and 
approve the terms of contracts with both affiliates and customers.

We are also subject to various federal, state, and local laws and regulations governing the storage of hazardous materials, the 
management and disposal of hazardous and solid wastes, discharges to air and water, the cleanup of contaminated sites, dam 
safety, fire protection services in the areas we serve, and other matters relating to the protection of the environment, health, and 
safety.

We maintain a comprehensive environmental program which addresses, among other things, responsible business practices and 
compliance with environmental laws and regulations, including the use and conservation of natural resources. Water samples 
across our water system are analyzed on a regular basis in material compliance with regulatory requirements. We conducted 
more than 13,276 water quality tests in 2021 at subcontracted laboratory facilities in addition to providing continuous online 
instrumentation for monitoring parameters such as turbidity and disinfectant residuals and allowing for adjustments to chemical 
treatment based on changes in incoming water quality. For 2021, we achieved a compliance rate of 99.96% for meeting state 
and  federal  drinking  water  standards  and  99.88%  for  compliance  with  wastewater  requirements,  for  an  overall  compliance 
rating of 99.9%. Compliance with governmental regulations is of utmost importance to us, and considerable time and resources 
are spent ensuring compliance with all applicable federal, state, and local laws and regulations.

In addition to regulation by governmental entities, our operations may also be affected by civic or consumer advocacy groups. 
These  organizations  provide  a  voice  for  customers  at  local  and  national  levels  to  communicate  their  service  priorities  and 
concerns.  Although  these  organizations  may  lack  regulatory  or  enforcement  authority,  they  may  be  influential  in  achieving 
service quality and rate improvements for customers.

Safe Drinking Water Act

The federal Safe Drinking Water Act and regulations promulgated thereunder establish minimum national quality standards for 
drinking water. The EPA has issued rules governing the levels of numerous naturally occurring and man-made chemical and 
microbial  contaminants  and  radionuclides  allowable  in  drinking  water  and  continues  to  propose  new  rules.  These  rules  also 
prescribe testing requirements for detecting contaminants, the treatment systems that may be used for removing contaminants, 
and  other  requirements.  Federal  and  state  water  quality  requirements  have  become  increasingly  more  stringent,  including 
increased water testing requirements, to reflect public health concerns. In Arizona, the requirements of the Safe Drinking Water 
Act are incorporated by reference into the Arizona Administrative Code.

In order to remove or inactivate microbial organisms, the EPA has promulgated various rules to improve the disinfection and 
filtration of drinking water and to reduce consumers’ exposure to disinfectants and by-products of the disinfection process.

Contaminants  of  emerging  concern  ("CECs")  are  chemicals  and  other  substances  that  have  no  regulatory  standard,  but  have 
been  discovered  in  water  or  in  the  environment  where  they  had  not  previously  been  detected,  or  were  only  present  at 
insignificant levels. We believe CECs may form the basis for additional regulatory initiatives and requirements in the future. 
We rely on governmental agencies to establish regulatory standards regarding CECs and we meet or exceed these standards, 
when established. 

Although it is difficult to project the ultimate costs of complying with the above or other pending or future requirements, we do 
not  expect  current  requirements  under  the  Safe  Drinking  Water  Act  to  have  a  material  impact  on  our  operations  or  financial 
condition,  although  it  is  possible  new  methods  of  treating  drinking  water  may  be  required  if  additional  regulations  become 
effective  in  the  future.  In  addition,  capital  expenditures  and  operating  costs  to  comply  with  environmental  mandates 
traditionally  have  been  recognized  by  state  public  utility  commissions  as  appropriate  for  inclusion  in  establishing  rates, 
although rate recovery may be delayed by “regulatory lag”, that is, the delay between the utility’s test year and the issuance of a 
rate order approving new rates.

Clean Water Act

The federal Clean Water Act regulates discharges of liquid effluents from drinking water and wastewater treatment facilities 
into waters of the U.S., including lakes, rivers, streams and subsurface, or sanitary sewers. In Arizona, with the exception of 
Clean  Water  Act  Section  208  Regional  Water  Quality  Management  Plans,  capacity  management  and  operations  and 
maintenance requirements, and source control requirements, wastewater operations are primarily regulated under the Aquifer 
Protection Permit program and the Arizona Pollutant Discharge Elimination System program (see below).

The EPA certifies Clean Water Act Section 208 Regional Water Quality Management Plans and Amendments which govern the 
location of water reclamation facilities and wastewater treatment plants. The EPA’s 40 C.F.R. Pt. 503 bio-solids requirements 

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are  reported  to  the  EPA  through  the  ADEQ.  While  we  are  not  presently  regulated  to  meet  source  control  requirements,  we 
maintain  source  control  through  various  Codes  of  Practice  that  have  been  accepted  by  the  ACC  as  enforceable  limits  on 
consumer discharges to sanitary sewer systems. We believe we maintain the necessary permits and approvals for the discharges 
from our water and wastewater facilities.

Arizona Regulatory Agencies

In Arizona, the ACC is the regulatory authority with jurisdiction over water and wastewater utilities. The ACC has exclusive 
authority to approve rates, mandate accounting treatments, authorize long-term financing programs, evaluate significant capital 
expenditures  and  plant  additions,  examine  and  regulate  transactions  between  a  regulated  subsidiary  and  its  affiliated  entities, 
and  approve  or  disapprove  reorganizations,  mergers,  and  acquisitions  prior  to  their  completion.  Additionally,  the  ACC  has 
statutory authority to oversee service quality and consumer complaints, and approve or disapprove expansion of service areas. 
The  ACC  is  comprised  of  five  elected  members,  each  serving  a  four  year  term.  Companies  that  wish  to  provide  water  or 
wastewater service apply for a CC&N, which, if granted, allows them to serve customers within a geographic area specified by 
a legal description of the property. In considering an application for a CC&N, the ACC will determine if the applicant is fit and 
proper  to  provide  service  within  a  specified  area,  whether  the  applicant  has  sufficient  technical,  managerial,  and  financial 
capabilities to provide the service, and if that service is necessary and in the public interest. Once a CC&N is granted, the utility 
falls under the ACC’s jurisdiction and must abide by the rules and laws under which a public service corporation operates. See 
“Management’s Discussion and Analysis of Financial Condition and Results of Operations—Rate Case Activity,” included in 
Part II, Item 7 of this Form 10-K, for additional information regarding rate case activity involving the ACC.

Arizona water and wastewater utilities must also comply with state environmental regulation regarding drinking water and 
wastewater, including environmental regulations set by Councils of Government (such as the Central Arizona Governments and 
the Maricopa Association of Governments), the ADEQ, and the Arizona Department of Water Resources. The Central Arizona 
Governments is the designated management authority for Section 208 of the Clean Water Act for Pinal and Gila Counties and 
administers the requirements of the Regional Water Quality Management Plans and Amendments at the local level. The 
Maricopa Association of Governments is the designated management authority for Section 208 of the Clean Water Act for 
Maricopa County and administers the requirements of the Regional Water Quality Management Plans and Amendments at the 
local level. The Maricopa County Environmental Services Department has delegated authority for overseeing ADEQ 
requirements in Maricopa County. The Pima County Department of Environmental Quality has delegated authority for 
overseeing ADEQ requirements in Pima County.	The ADEQ regulates water quality and permits water reclamation facilities, 
discharges of recycled water, re-use of recycled water, and recharge of recycled water. The ADEQ also regulates the clean 
closure requirements of facilities. In Arizona, the ADEQ has received delegated authority from the EPA for the administration 
of the Clean Water Act’s National Pollution Discharge Elimination System program. Permits issued by the ADEQ for 
discharges to waters of the U.S. in Arizona are termed “Arizona Pollutant Discharge Elimination System,” or “AZPDES,” 
permits. The ADEQ also administers the drinking water quality requirements set by the federal Safe Drinking Water Act within 
Arizona. Finally, the Arizona Department of Water Resources regulates surface water extraction, groundwater withdrawal, 
designations and certificates of assured water supply, extinguishment of irrigation grandfathered water rights, groundwater 
savings facilities, recharge facilities, recharge permits, recovery well permits, storage accounts, and well construction, 
abandonment, or replacement. We must file periodic reports with the ACC, ADEQ, and Arizona Department of Water 
Resources.

Within  each  regulatory  organization,  we  have  invested  in  developing  cooperative  relationships  at  all  levels,  from  staff  to 
executives to elected and appointed officials, and have adopted a proactive attitude toward regulatory compliance.

Assured and Adequate Water Supply Regulations

We  intend  to  seek  access  to  renewable  water  supplies  as  we  grow  our  water  resource  portfolio.  However,  we  currently  rely 
almost  exclusively  (and  are  likely  to  continue  to  rely)  on  the  pumping  of  groundwater  and  the  generation  and  delivery  of 
recycled water for non-potable uses to meet future demands in our service areas. Aside from some rights to water through the 
Central Arizona Project, groundwater (and recycled water derived from groundwater) is the only water supply available to us.

Although we intend to rely on recycled water to help meet water demands in areas, the infrastructure, permits, and customer 
base  necessary  to  generate  and  deliver  recycled  water  are  not  necessarily  in  place  in  most  of  our  service  areas.  In  addition, 
although  recycling  can  extend  a  limited  supply,  it  does  not  actually  generate  a  new  supply  of  water.  As  such,  although  our 
proposed generation and delivery of recycled water is likely to help reduce the amount of groundwater that will be required to 
serve  future  customers,  our  ability  to  serve  new  customers  will  remain  dependent  on  our  ability  to  access  groundwater. 
Groundwater is a limited resource in Arizona, and access to new uses of groundwater is closely regulated in the areas served by 
us.  See  “Risk  Factors—Business  and  Operational  Factors—Inadequate  water  and  wastewater  supplies  could  have  a  material 
adverse effect upon our ability to achieve the customer growth necessary to increase our revenues,” included in Part I, Item 1A 
of this Form 10-K, for additional information.

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Nearly  all  of  our  service  areas  are  located  in  “Active  Management  Areas,”  areas  within  which  the  use  of  groundwater  is 
regulated by the Arizona Department of Water Resources in order to manage ongoing problems with groundwater overdraft. 
The Phoenix, Prescott, and Tucson Active Management Areas are legally mandated to achieve “safe yield” by 2025 or sooner. 
However,  we  do  not  expect  any  of  these  Active  Management  Areas  to  achieve  their  safe  yield  goals.  Safe  yield  requires 
groundwater pumping to not draw down the groundwater aquifers, or “over-draft,” as all pumping is offset or replaced within 
the  Active  Management  Area  from  a  renewable  supply.  The  Pinal  Active  Management  Area,  which  encompasses  our  major 
service  areas  near  Maricopa,  is  managed  to  allow  development  of  non-irrigation  uses  and  to  preserve  existing  agricultural 
economies  in  the  Active  Management  Area  for  as  long  as  feasible,  consistent  with  the  necessity  to  preserve  future  water 
supplies for non-irrigation uses.

Under  Arizona’s  assured  water  supply  laws  and  regulations,  a  new  subdivision  inside  an  Active  Management  Area  must 
demonstrate that it has an “assured water supply” to the satisfaction of the Arizona Department of Water Resources before the 
developer  is  permitted  to  sell  lots.  Demonstration  of  an  assured  water  supply  requires,  among  other  things,  that  an  applicant 
demonstrate that water supplies will be physically, continuously, and legally available to satisfy the water needs of the proposed 
use for at least 100 years. A developer may make an independent showing of an assured water supply (resulting in a Certificate 
of Assured Water Supply for a subdivision) or may obtain a written commitment for service from a designated water provider, 
such  as  a  privately  owned  water  company  or  a  municipal  water  supplier.  Under  the  latter  approach,  the  water  provider  must 
demonstrate  satisfaction  of  assured  water  supply  requirements  for  the  developments  within  its  service  areas  (resulting  in  a 
Designation of Assured Water Supply for the provider). At present, we have obtained a Designation of Assured Water Supply 
in the Maricopa/Casa Grande service territory (Santa Cruz) for approximately 22,900 acre-feet of water use. A Designation of 
Assured Water Supply is subject to periodic review and renewal by the Arizona Department of Water Resources and can be 
increased as demand grows within the service territory, subject to the physical availability of existing water supplies and any 
additional supplies acquired for use within the Designation of Assured Water Supply. Over time, we anticipate Santa Cruz will 
apply to increase the Designation of Assured Water Supply as sufficient increased demand is established in the area. Under our 
highly efficient Total Water Management model, which is intended to achieve much lower per-unit potable water use rates than 
would  be  expected  for  average  developments,  22,900  acre-feet  could  be  sufficient  water  supply  for  approximately  91,600 
homes per year.

In our West Valley service territory (Greater Tonopah), we are seeking a Designation of Assured Water Supply in the future. 
Assuming implementation of our high-efficiency Total Water Management model throughout the service area, we believe this 
could be a sufficient water supply for tens of thousands of homes. There is no assurance that the Arizona Department of Water 
Resources would provide a new Designation of Assured Water Supply or add any additional acre-feet to our Designations of 
Assured Water Supply in the future.

In  our  other  service  areas,  we  rely  upon  a  Certificate  of  Assured  Water  Supply  obtained  by  developers  to  demonstrate  an 
assured water supply, or will apply for a Designation of Assured Water Supply in the future when required.

Outside  of  Arizona’s  Active  Management  Areas,  the  “adequate  water  supply”  program  requires  a  determination  of  whether 
there is an adequate water supply—similar to an assured water supply—but it does not necessarily foreclose development when 
the  showing  cannot  be  made.  Unless  the  county  government  has  voted  to  make  the  requirement  mandatory,  a  development 
(outside of Active Management Areas) that cannot demonstrate access to an adequate water supply is generally required only to 
disclose this fact, although as a practical matter few developments have proceeded on this basis. In addition, whether a water 
provider to such a development has access to an adequate water supply is nevertheless relevant to its business.

Other Environmental, Health, and Safety (including Water Quality) Matters

Our  operations  also  involve  the  use,  storage,  and  disposal  of  hazardous  substances  and  wastes.  For  example,  our  water  and 
wastewater treatment facilities store and use chlorine and other chemicals and generate wastes that require proper handling and 
disposal under applicable environmental regulations. We could also incur remedial costs in connection with any environmental 
contamination relating to our operations or facilities, releases or our off-site disposal of wastes. Although we are not aware of 
any  material  cleanup  or  decontamination  obligations,  the  discovery  of  contamination  or  the  imposition  of  such  obligations 
arising under relevant federal, state, and local laws and regulations in the future could result in additional costs. Our facilities 
and operations also are subject to requirements under the U.S. Occupational Safety and Health Act and similar laws in Arizona.

Our compliance with all of the environmental, health, and safety (including water quality) requirements described above may be 
subject to inspections and enforcement measures by federal, state, and local agencies.

Security

Due to security, vandalism, terrorism, and other risks, we take precautions to protect our employees and the water delivered to 
our customers. In 2002, federal legislation was enacted that resulted in new regulations concerning security of water facilities, 
including  submitting  vulnerability  assessment  studies  to  the  federal  government.  We  have  complied  with  EPA  regulations 

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concerning vulnerability assessments and have made filings to the EPA as required. Vulnerability assessments are conducted 
regularly  to  evaluate  the  effectiveness  of  existing  security  controls  and  serve  as  the  basis  for  further  capital  investment  in 
security  for  the  facility.  Information  security  controls  are  deployed  or  integrated  to  prevent  unauthorized  access  to  company 
information systems, assure the continuity of business processes dependent upon automation, ensure the integrity of our data 
and  support  regulatory  and  legislative  compliance  requirements.  In  addition,  communication  plans  have  been  developed  as  a 
component of our procedures. While we do not make public comments on the details of our security programs, we have been in 
contact  with  federal,  state,  and  local  law  enforcement  agencies  to  coordinate  and  improve  the  security  of  our  water  delivery 
systems and to safeguard our water supply.

Competition

As an owner and operator of regulated utilities, we do not face competition within our existing service areas because Arizona 
law provides the holder of a CC&N for water and wastewater service with an exclusive right to provide that service within the 
certificated area, as against other public service corporations. In addition, the high cost of constructing water and wastewater 
systems in an existing market creates a barrier to entry. We do, however, face competition from other water and wastewater 
utilities for new service areas and with respect to the acquisition of smaller utilities. We believe our principal competitors for 
new service areas and acquisitions in Arizona are EPCOR Water Arizona Inc., Arizona Water Company, Central States Water 
Resources, Northwest Natural Water Company, LLC, Ullico Inc. and Liberty Utilities. We believe competition for new service 
areas  and  acquisitions  is  based  on  relationships  with  municipalities  and  developers,  experience  in  making  acquisitions,  the 
ability to finance and obtain regulatory approval, quality and breadth of products and services, the ability to integrate both water 
and  wastewater  services,  and  implement  conservation  practices  throughout  the  service  areas,  price,  speed,  and  ease  of 
implementation.

If we seek to extend our services outside Arizona, we will face competition from other regional or national water utilities for 
these opportunities.

Although  we  believe  we  compete  effectively  in  our  regulated  businesses,  our  competitors  may  have  more  resources  and 
experience than we have and may therefore have a competitive advantage.

Segment Reporting

We currently operate in one geographic region within the State of Arizona, wherein each operating utility operates within the 
same regulatory environment, and is operated as one reportable segment. We do not have any customers that contribute more 
than  10%  to  our  revenues  or  revenue  streams.  For  additional  information,  see  “Management’s  Discussion  and  Analysis  of 
Financial Condition and Results of Operations—Segment Reporting” in Part II, Item 7 of this Form 10-K.

Seasonality 

Customer demand for our water during the warmer months is generally greater than other times of the year due primarily to 
additional  consumption  of  water  in  connection  with  irrigation  systems,  swimming  pools,  cooling  systems,  and  other  outside 
water use. Throughout the year, and particularly during typically warmer months, demand may vary with temperature, as well 
as the timing and overall levels of rainfall. In the event that temperatures during the typically warmer months are cooler than 
normal, or if there is more rainfall than normal, the customer demand for our water may decrease and therefore, adversely affect 
our  revenues.  See  “Management’s  Discussion  and  Analysis  of  Financial  Condition  and  Results  of  Operations—Factors 
Affecting our Results of Operations—Weather and Seasonality,” included in Part II, Item 7 of this Form 10-K, for additional 
information.

Human Capital Resources

As  of  December  31,  2021,  we  employed  86  full-time  individuals  and  2  part-time  employees.  This  represents  an  increase  of 
seven  employees,  or  8.6%  from  December  31,  2020  due  primarily  to  the  hiring  of  additional  employees  throughout  the 
organization  as  the  company  continues  to  grow.  Currently,  none  of  our  employees  participate  in  collective  bargaining 
agreements, and we consider our employee relations to be good.

We  offer  comprehensive  compensation  and  benefits  package  to  attract  and  retain  top  talent.  In  addition  to  competitive  base 
wages,  additional  benefits  include  annual  bonus  opportunities,  employee  stock  options,  Company  matched  401(k)  plan, 
healthcare and insurance benefits, flexible spending accounts and paid time off.

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Available Information

We maintain an Internet website at www.gwresources.com. Our Annual Report on Form 10-K, quarterly reports on Form 10-Q, 
current  reports  on  Form  8-K,  and  amendments  to  those  reports  filed  or  furnished  pursuant  to  Section  13(a)  or  15(d)  of  the 
Securities Exchange Act of 1934, as amended (the "Exchange Act") are accessible through our website, free of charge, as soon 
as reasonably practicable after these reports are filed electronically with, or furnished to, the SEC. To access these reports, go to 
our  website  at  www.gwresources.com.  The  foregoing  information  regarding  our  website  is  provided  for  convenience  and  the 
content of our website is not deemed to be incorporated by reference in this report filed with the SEC. The SEC maintains an 
Internet  site  that  contains  reports,  proxy  and  information  statements,  and  other  information  regarding  issuers  that  file 
electronically with the SEC at www.sec.gov.

ITEM 1A. 

RISK FACTORS

In addition to the other information set forth in this report, you should carefully consider the following factors, which could 
materially affect our business, financial condition, or results of operations in future periods. The risks described below are not 
the only risks facing our company. Additional risks not currently known to us or that we currently deem to be immaterial also 
may materially adversely affect our business, financial condition, or results of operations in future periods.

Legal, Regulatory, and Legislative Factors

We are subject to regulation by the Arizona Corporation Commission and our financial condition depends upon our ability 
to recover costs in a timely manner from customers through regulated rates.

We are subject to comprehensive regulation by several federal, state and local regulatory agencies that significantly influence 
our business, liquidity, and results of operations and our ability to fully recover costs from utility customers in a timely manner. 
The Arizona Corporation Commission (“ACC”) is the regulatory authority with jurisdiction over water and wastewater utilities. 
The  ACC  has  exclusive  authority  to  approve  rates,  mandate  accounting  treatments,  authorize  long-term  financing  programs, 
evaluate significant capital expenditures and plant additions, examine and regulate transactions between a regulated subsidiary 
and  its  affiliated  entities,  and  approve  or  disapprove  reorganizations,  mergers,  and  acquisitions  prior  to  their  completion. 
Additionally, the ACC has statutory authority to oversee service quality and consumer complaints, and approve or disapprove 
expansion of service areas. The ACC is comprised of five elected members, each serving four year terms. Our profitability is 
affected  by  the  rates  we  may  charge  and  the  timeliness  of  recovering  costs  incurred  through  our  rates.  Accordingly,  our 
financial condition and results of operations are dependent upon the satisfactory resolution of any rate proceedings and ancillary 
matters which may come before the ACC. In addition, the ACC may reopen prior decisions and modify otherwise final orders 
under  certain  circumstances.  Decisions  made  by  the  ACC  could  have  a  material  adverse  impact  on  our  financial  condition, 
results of operations and cash flows.

On August 28, 2020, 12 of our 18 regulated utilities each filed a rate case application with the ACC for water, wastewater, and 
recycled water rates, as well as the consolidation of water and/or wastewater rates for certain of the utilities. There can be no 
assurance, however, that the ACC will approve the requested rate increase or any increase or the consolidation of water and 
wastewater rates described above, and the ACC could take other actions as a result of the rate case. Further, it is possible that 
the  ACC  may  determine  to  decrease  future  rates.  There  can  also  be  no  assurance  as  to  the  timing  of  when  an  approved  rate 
increase (if any) would go into effect.

See “Management’s Discussion and Analysis of Financial Condition and Results of Operations—Rate Case Activity”, included 
in Part II, Item 7 of this Form 10-K, for additional information regarding matters relating to the ACC.

New or stricter regulatory standards or other governmental actions could increase our regulatory compliance and operating 
costs, which could cause our profitability to suffer, particularly if we are unable to increase our rates to offset such costs. 

In Arizona, water and wastewater utilities are subject to regulation by water, environmental, public utility, and health and safety 
regulators, and we are required to obtain environmental permits from governmental agencies in order to operate our facilities. 
Regulations  relate  to,  among  other  things,  standards  and  criteria  for  drinking  water  quality  and  for  wastewater  discharges, 
customer service and service delivery standards, waste disposal and raw groundwater abstraction limits, and rates and charges 
for our regulated services. There may be instances in the future when we are not in or cannot achieve compliance with new and 
evolving  laws,  regulations,  and  permits  without  incurring  additional  operating  costs.  For  example,  in  2006,  the  U.S. 
Environmental Protection Agency ("EPA") implemented a new arsenic maximum contaminant level, which effectively required 
the installation and operation of costly arsenic treatment systems at many of our water production facilities.  

Our costs of complying with current and future governmental laws and regulations could adversely affect our business or results 
of  operations.  If  we  fail  to  comply  with  these  laws,  regulations,  or  permits,  we  could  be  fined  or  otherwise  sanctioned  by 
regulators and our operations could be curtailed or shut down. We may also be exposed to product liability or breach of contract 
claims by third parties resulting from our noncompliance. These laws and regulations are complex and change frequently, and 
these changes may cause us to incur costs in connection with the remediation of actions that were lawful when they were taken. 
Failure by us to observe the conditions and comply with the requirements of permits and other applicable laws and regulations 
could  result  in  delays,  additional  costs,  fines,  and  other  adverse  consequences,  including  the  inability  to  proceed  with 
development in our service areas.

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We may incur higher compliance or remediation costs than expected in any particular period and may not be able to pass those 
increased costs along to our customers immediately through rate increases, or at all. This is because we must obtain regulatory 
approval to increase our rates, which can be time-consuming and costly and our requests for increases may not be approved in 
part or in full.

We are required to test our water quality for certain parameters and potential contaminants on a regular basis. If the test results 
indicate that parameters or contaminants exceed allowable limits, we may be required either to commence treatment to remedy 
the water quality or to develop an alternate water source. Either of these outcomes may be costly, and there can be no assurance 
that  the  regulatory  authorities  would  approve  rate  increases  to  recover  these  additional  compliance  costs.  In  addition,  by  the 
time that test results are available, contaminated water may have been provided to customers, which may result in liability for 
us and damage our reputation.

In addition, governments or government agencies that regulate our operations may enact legislation or adopt new requirements 
that could have an adverse effect on our business, including:

•

•

•

•

•

•

•

•

•

•

•

•

•

restricting ownership or investment;

providing for the expropriation of our assets by the government through condemnation or similar proceedings;

providing for changes to water and wastewater quality standards;

requiring cancellation or renegotiation of, or unilateral changes to, agreements relating to our provision of water and 
wastewater services;

changing regulatory or legislative emphasis on water conservation in comparison to other goals and initiatives;

promoting an increase of competition among water companies within our designated service areas;

requiring the provision of water or wastewater services at no charge or at reduced prices;

restricting the ability to terminate services to customers whose accounts are in arrears;

restricting the ability to sell assets or issue securities;

adversely changing tax, legal, or regulatory requirements, including employment, property ownership, or general 
business regulations; changing environmental requirements and the imposition of additional requirements and costs on 
our operations; and including but not limited to changes adopted in response to regulatory measures to address the 
COVID-19 pandemic or global climate change;

changes in the charges applied to raw water abstraction;

changes in rate making policies; or

restrictions relating to water use and supply, including restrictions on use, increased offsetting groundwater 
replenishment obligations, changes to the character of groundwater rights, and settlement of Native American claims.

We have significant obligations under Infrastructure Coordination and Financing Agreements (“ICFAs”), yet funds from 
our ICFAs are dependent on development activities by developers which we do not control and are also subject to certain 
regulatory requirements.

Prior  to  2014,  we  extended  water  and  wastewater  infrastructure  financing  to  developers  and  builders  through  ICFAs.  These 
agreements are contracts with developers or builders in which we coordinate and fund the construction of water, wastewater, 
and  recycled  water  facilities  that  will  be  owned  and  operated  by  our  regulated  subsidiaries  in  advance  of  completion  of 
developments in the area. Our investment can be considerable, as we phase-in the construction of facilities in accordance with a 
regional  master  plan,  as  opposed  to  a  single  development.  Developers  and  builders  pay  us  agreed-upon  fees  upon  the 
occurrence  of  specified  development  events  for  their  development  projects.  The  ACC  requires  us  to  record  a  portion  of  the 
funds  we  receive  under  ICFAs  as  contributions  in  aid  of  construction  (“CIAC”),  which  are  funds  or  property  provided  to  a 
utility  under  the  terms  of  a  collection  main  extension  agreement  and/or  service  connection  tariff,  the  value  of  which  are  not 
refundable. Amounts received as CIAC reduce our rate base once expended on utility plants.

The  developer  is  not  required  to  pay  the  bulk  of  the  agreed-upon  fees  until  a  development  receives  platting  approval. 
Accordingly, we cannot always accurately predict or control the timing of the collection of our fees. If a developer encounters 
difficulties, such as during a real estate market downturn, that result in a complete or partial abandonment of the development 
or a significant delay in its completion, we will have planned, built, and invested in infrastructure that will not be supported by 

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development  and  will  not  generate  either  payments  under  the  applicable  ICFA  or  cash  flows  from  providing  services.  As  a 
result, our return on our investment and cash flow stream could be adversely affected.

Our ability to expand into new service areas and to expand current water and wastewater service depends on approval from 
regulatory agencies. Failure to obtain required regulatory approvals will adversely affect future growth.

In Arizona, the ACC is the regulatory authority that oversees the formation, expansion, and ongoing operations of water and 
wastewater utilities. The ACC has authority, among other things, to determine service areas for utility providers. In order for 
our owned utilities to provide water or wastewater service, they must obtain a CC&N for a service area before they can service 
that area. In addition, our owned utilities and/or the developments that we serve must demonstrate to the Arizona Department of 
Water Resources that there exists a 100-year water supply and obtain either a “Certificate of Assured Water Supply,” which is a 
certificate issued by the Arizona Department of Water Resources evidencing sufficient groundwater, surface water, or effluent 
of adequate quality will be continuously available to satisfy the water needs of the proposed use for at least one hundred years 
and  which  applies  to  a  specific  subdivision,  or  a  Designation  of  Assured  Water  Supply,  which  applies  to  the  utility’s  entire 
service  area.  The  designation  area  is  generally  coterminous  with  the  CC&N  and  can  grow  into  adjacent  areas  as  needed. 
Further, our wastewater facilities require ADEQ and/or EPA permits that regulate, among other things, the level of discharges 
from our facilities, the size of our facilities, and the location of our facilities. Any inability to obtain the necessary regulatory 
approvals, assured water supplies, or environmental permits would limit our ability to expand our water or wastewater service 
areas.

If we chose to expand to states other than Arizona, we may have difficulty acquiring the necessary approvals and permits or 
complying with environmental, health and safety, or quality standards of such states. See “—Market and Financial Factors— 
Doing  business  in  jurisdictions  other  than  Arizona  may  present  unforeseen  regulatory,  legal,  and  operational  challenges  that 
could impede or delay our operations or adversely affect our profitability.”

Changes to environmental and other regulation may require us to alter our existing treatment facilities or build additional 
facilities.

To comply with federal, state, and local environmental laws, our existing facilities may need to be altered or replaced, which 
may  cause  us  to  incur  significant  additional  costs.  Altered  and  new  facilities  and  other  capital  improvements  must  be 
constructed  and  operated  in  accordance  with  multiple  requirements,  including,  in  certain  cases,  an  Aquifer  Protection  Permit 
issued by the ADEQ, Arizona Pollution Discharge Elimination System permits from the ADEQ, and an air quality permit from 
Maricopa or Pinal Counties. The provision of potable water is subject to, among others, the requirements of the federal Safe 
Drinking  Water  Act,  and  effluent  from  wastewater  treatment  facilities  must  comply  with  other  requirements.  Regulated 
contaminants  and  associated  maximum  contaminant  levels  may  change  over  time,  requiring  us  to  alter  or  build  additional 
treatment facilities. 

Changes in, interpretations of, or enforcement trends related to tax rules and regulations may adversely affect our effective 
income tax rates or operating margins and we may be required to pay additional tax assessments. 

Our effective income tax rate could be adversely affected by various factors, many of which are outside of our control, 
including:

•

•

•

•

changes in tax laws, regulations, and/or interpretations of such tax laws in multiple jurisdictions, including but not 
limited to U.S. federal and state regulations or interpretations resulting from the 2017 Tax Cuts and Jobs Act (the 
"TCJA");

increases in corporate tax rates and the availability of deductions or credits;

tax effects related to purchase accounting for acquisitions; and

resolutions of issues arising from tax examinations and any related interest or penalties.

Our  determination  of  tax  liabilities  is  always  subject  to  review  or  examination  by  applicable  tax  authorities.  Any  adverse 
outcome  of  such  review  or  examination  could  have  a  material  adverse  effect  on  our  financial  condition  and  results  of 
operations.

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Significant  judgment  is  required  in  determining  our  provision  for  income  taxes.  Our  calculation  of  the  provision  for  income 
taxes  is  subject  to  our  interpretation  of  applicable  tax  laws  in  the  jurisdictions  in  which  we  file.  In  addition,  our  income  tax 
returns are subject to periodic examination by the Internal Revenue Service and other taxing authorities.

See “Management’s Discussion and Analysis of Results of Operations and Financial Condition —Corporate Transactions —
ACC  Tax  Docket”  in  Part  II,  Item  7  of  this  Form  10-K  for  more  information  on  the  ACC  docket  that  addresses  the  utility 
ratemaking implications of the TCJA.

We are exposed to various risks relating to legal proceedings or claims that could materially adversely affect our operating 
results.

We are a party to lawsuits in the normal course of our business. Litigation in general can be expensive, lengthy, and disruptive 
to  normal  business  operations.  Moreover,  the  results  of  complex  legal  proceedings  are  difficult  to  predict.  Responding  to 
lawsuits  brought  against  us,  or  legal  actions  that  we  may  initiate,  can  often  be  expensive  and  time-consuming.  Unfavorable 
outcomes from these claims and/or lawsuits could materially adversely affect our business, results of operations, and financial 
condition, and we could incur substantial monetary liability and/or be required to change our business practices.

Our water and wastewater systems are subject to condemnation by governmental authorities, which may result in the receipt 
of less than the fair market value of our assets and a loss of revenue from our operations.

Municipalities and other governmental subdivisions have historically been involved in the provision of water and wastewater 
services, and efforts may arise from time to time to convert some or all of our assets to public ownership and operation. Arizona 
law provides for the acquisition of public utility property by governmental agencies through their power of eminent domain, 
also known as condemnation. For example, the assets of our former utility subsidiaries, Cave Creek Water Co. and Valencia, 
were  acquired  from  us  by  municipalities  pursuant  to  condemnation  proceedings,  and  our  other  utility  subsidiaries  could  be 
subjects of such proceedings in the future.  Should a municipality or other governmental subdivision seek to acquire some or all 
of our assets through eminent domain, we would likely resist the acquisition.

Contesting  an  exercise  of  condemnation  through  eminent  domain  may  result  in  costly  legal  proceedings  and  may  divert  the 
attention of our management from the operation of our business. Moreover, our efforts to resist any such condemnation may not 
be successful.

If a municipality or other governmental subdivision succeeds in acquiring some or all of our assets through eminent domain, 
there  is  a  risk  that  we  will  not  receive  adequate  compensation  for  such  assets  and  that  we  will  incur  significant  one-time 
charges. Condemnation also results in a loss of revenue from the operations of the affected utility.

Proposals to change policy in Arizona made through ballot initiatives may impact our growth, business plans and financial 
condition.

In Arizona, a person or organization may file a ballot initiative with the Arizona Secretary of State and, if a sufficient number of 
verifiable signatures are submitted, the initiative may be placed on the ballot for the public to vote on the matter. Ballot 
initiatives may relate to any matter, including taxes and policy and regulation related to our industry, and may change statutes 
or the state constitution in ways that could impact our customers, the Arizona economy, and the Company. The passage of this 
or other  initiatives could depress expected population growth, impact our business or growth plans, and have a material adverse 
impact on our financial condition, results of operations or cash flows.

We  are  subject  to  environmental  risks  that  may  subject  us  to  clean-up  costs  or  litigation  that  could  adversely  affect  our 
business, operating results, financial condition, and prospects.

Under  various  federal  and  state  environmental  laws,  regulations,  ordinances,  and  other  requirements,  a  current  or  previous 
owner or operator of real property or a facility may be liable for the costs of removal, remediation, or containment of hazardous 
or toxic substances on, under, in, or released from such property. These liabilities are not limited to a potential effect on our 
water supply and include, but are not limited to, liabilities associated with air, soil, or groundwater contamination at any real 
estate or facilities we own or operate, including liabilities assumed in an acquisition of another utility. Environmental laws often 
impose liability regardless of whether the owner or operator knew of or was responsible for the presence of the hazardous or 
toxic  substances.  Although  we  currently  conduct  environmental  screening  assessments  on  new  properties  that  we  propose  to 
acquire  or  use  to  identify  significant  sources  of  contaminants  on  surrounding  properties,  these  assessments  are  not 
comprehensive,  nor  have  they  been  conducted  for  all  of  the  property  owned  or  used  by  us.  As  a  result,  hazardous  or  toxic 

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substances  may  exist  at  properties  owned  or  used  by  us.  If  hazardous  or  toxic  substances  are  discovered  at  real  property  or 
facilities  owned  or  used  by  us  (including  a  landfill  owned  by  another  party  that  is  used  by  us  for  disposal  of  hazardous 
substances), we could incur significant remediation costs, liability exposure, or litigation expenses that could adversely affect 
our profitability, results of operations, liquidity, and cash flows.

Business and Operational Factors

Inadequate  water  and  wastewater  supplies  could  have  a  material  adverse  effect  upon  our  ability  to  achieve  the  customer 
growth necessary to increase our revenues.

In many areas of Arizona (including certain areas that we service), water supplies are limited and, in some cases, current usage 
rates exceed sustainable levels for certain water resources. As discussed above, we currently rely predominantly (and are likely 
to continue to rely) on the pumping of groundwater and the generation and delivery of recycled water for non-potable uses to 
meet  future  demands  in  our  service  areas.  At  present,  groundwater  (and  recycled  water  derived  from  groundwater)  is  the 
primary water supply available to us.

We  do  not  currently  anticipate  any  short-term  concerns  with  physical,  legal,  or  continuous  availability  issues  in  our  service 
areas. Regardless, the supply of groundwater in Central Arizona, while considerable, is also ultimately finite, closely regulated, 
and  geographically  limited.  In  areas  where  we  have  not  applied  for  a  “Designation  of  Assured  Water  Supply”,  we  have  not 
performed hydrological studies or modeling to evaluate the amount of groundwater likely to be available to meet present and 
expected  future  demands.  Insofar  as  we  intend  to  rely  on  the  pumping  of  groundwater  and  the  generation  and  delivery  of 
recycled  water  to  meet  future  demands  in  our  current  service  areas,  our  ability  and/or  the  ability  of  developers  inside  of  our 
service  areas  to  meet  regulatory  requirements  and  to  demonstrate  assured  and  adequate  water  supplies  is  essential  to  the 
continued growth of our service connections and our capacity to supply water to our customers.

Insufficient availability of water or wastewater treatment capacity could materially and adversely affect our ability to provide 
for expected customer growth necessary to increase revenues. We continuously look for new sources of water to augment our 
reserves in our service areas, but have not yet obtained surface water rights. Our ability to obtain such rights may depend on 
factors beyond our control, such as the future availability of Colorado River water supplies. We also plan to construct facilities 
and  obtain  the  necessary  permits  to  recharge  recycled  water  to  stretch  and  augment  our  existing  and  planned  future  water 
supplies, but do not yet have this capability in all of our service areas. As a result, it is possible that, in the future, we will not be 
able  to  obtain  sufficient  water  or  water  supplies  to  increase  customer  growth  necessary  to  increase  or  even  maintain  our 
revenues.

We do not control when and where a developer may request service within our service areas, and if this occurs outside the 
location  and  capacity  of  existing  infrastructure,  it  may  require  significantly  more  capital  expenditures  than  currently 
anticipated.

If a developer has an ICFA, and/or once a developer has entered into a service agreement with our utility subsidiary and the 
property  being  developed  has  been  included  within  a  service  area,  we  have  the  obligation  to  serve  under  the  terms  of  those 
agreements  and  existing  regulations.  Although  we  have  built  substantial  modern  infrastructure  within  these  utilities  in  areas 
where development is currently occurring, there is the potential that a developer may request service in another location within 
the service area. Extending/expanding the existing infrastructure to provide service may result in the need to make additional, 
currently  unplanned,  capital  improvements  and  there  is  no  guarantee  that  we  may  recover  our  costs  timely.  As  a  result,  our 
return on our investment and cash flow stream could be adversely affected.

Our utilities business is subject to seasonal fluctuations and other weather-related conditions, such as droughts, which could 
adversely affect the supply of and demand for our services and our results of operations.

We depend on an adequate water supply to meet the present and future needs of our customers. Whether we have an adequate 
water supply depends upon a variety of factors, including underground water supply from which groundwater is pumped, the 
rate at which it is recharged by rainfall and snowpack, and changes in the amount of water used by our customers. In particular, 
the  arid  western  U.S.  region,  which  includes  our  present  and  potential  service  areas,  has  been  required  to  deal  with  general 
conditions of water scarcity exacerbated by extended periods of drought.

Drought conditions could interfere with our sources of water supply and could adversely affect our ability to supply water in 
sufficient quantities to our existing and future customers. Any future interruption to our water supply or restrictions on water 
usage  during  drought  conditions  or  other  legal  limitations  on  water  use  could  result  in  decreased  customer  billing  and  lower 

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revenues or higher expenses that we would not be able to recoup without prior regulatory approval for a rate increase, which 
may  not  be  granted.  These  conditions  could  also  lead  to  increases  in  capital  expenditures  needed  to  build  infrastructure  to 
secure  alternative  water  sources.  Furthermore,  customers  may  use  less  water  even  after  a  drought  has  ended  because  of 
conservation  patterns  developed  during  the  drought.  Population  growth  could  also  decline  under  drought  conditions  as 
individuals  and  businesses  move  out  of  the  area  or  elect  not  to  relocate  there.  Lower  water  use  for  any  reason  could  lead  to 
lower revenue.

Demand  for  water  is  seasonal  and  varies  with  temperature  and  rainfall  levels.  If  temperatures  during  the  typically  warmer 
months are cooler than normal, or if there is more rainfall than normal, the demand for our water may decrease, which would 
adversely affect our profitability, results of operations, liquidity, and cash flows. Consequently, the results of operations for one 
quarter are not necessarily indicative of results for future quarters or the full year.

There is no guaranteed source of water.

Our ability to meet the existing and future water demands of our customers depends on an adequate supply of water. Regulatory 
restrictions  on  the  use  of  groundwater  and  the  development  of  groundwater  wells,  lack  of  available  water  rights,  drought, 
overuse  of  local  or  regional  sources  of  water,  protection  of  threatened  species  or  habitats,  or  other  factors,  including  climate 
change, may limit the availability of ground or surface water.

As stated above, our primary source of water is pumping of groundwater from aquifers within service areas. In the event that 
our  wells  cannot  meet  customer  demand,  we  may,  under  certain  circumstances,  purchase  water  from  surrounding 
municipalities, agencies, and other utilities. However, the cost of purchasing water is typically more expensive than producing 
it. Furthermore, these alternative sources may not always have an adequate supply to sell to us.

To  date,  we  have  been  able  to  produce  enough  water  to  meet  current  customer  requirements.  However,  no  assurance  can  be 
given  that  we  will  be  able  to  produce  or  purchase  enough  water  to  fully  satisfy  future  customer  demand.  We  can  make  no 
guarantee that we will always have access to an adequate supply of water that will meet all quality standards, or that the cost of 
water will not adversely affect our operating results.

If  we are unable to access adequate water supplies, we may be unable to satisfy all customer demand, which could result in 
rationing. Rationing may have an adverse effect on cash flow from operations.

Water shortages may affect us in a variety of ways. For example, water shortages could:

•

•

•

•

•

adversely affect water supply mix by causing us to rely on more expensive purchased water;

adversely affect operating costs;

increase the risk of contamination to water systems due to the inability to maintain sufficient pressure;

increase capital expenditures for building pipelines to connect to alternative sources of supply, new wells to replace 
those that are no longer in service or are otherwise inadequate to meet the needs of customers, and reservoirs and other 
facilities to conserve or reclaim water; and

result in regulatory authorities refusing to approve new service areas if an adequate water supply cannot be 
demonstrated and restrictions on new customer connections may be imposed in existing service areas if there is not 
sufficient water.

We  may  or  may  not  be  able  to  recover  increased  operating  and  construction  costs  as  a  result  of  water  shortages  on  a  timely 
basis, or at all, for our regulated utilities through the rate setting process.

We face risks associated with the design, construction, and operation of our systems that may adversely affect our business 
and financial condition.

We  are  responsible  for  the  design,  construction,  installation,  and  maintenance  of  our  water  treatment,  reclamation,  and 
distribution systems. We could be adversely affected by a failure to complete our construction projects on time or on budget, 
and  a  substantial  delay  in  the  progress  of  construction  due  to  adverse  weather,  work  stoppages,  shortages  of  materials,  non-
issuances  of  permits,  nonperformance  of  suppliers  or  contractors,  or  other  factors  could  result  in  a  material  increase  in  the 
overall cost of such projects.

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We cannot guarantee that our systems will operate as designed or be free from defects. The failure of our systems to operate 
properly  could  cause  significant  public  harm.  Any  defects  in  our  systems  or  significant  reliability,  quality,  or  performance 
problems  with  respect  to  our  systems  or  services  could  have  a  number  of  negative  effects  on  our  profitability,  results  of 
operations, liquidity, and cash flows, including:

•

•

•

•

•

•

loss of revenues;

diversion of management and development resources and the attention of engineering personnel;

significant customer relations problems;

increased repair, support, and insurance expenses;

adverse regulatory actions; and

legal actions for damages by our customers, including but not limited to damages based on commercial losses and 
effects on human health.

We may have difficulty recruiting and retaining qualified personnel, and due to the technical and specialized nature of our 
business, our profitability may suffer if we do not have the necessary workforce.

Our  operating  utilities  require  some  of  our  employees  to  be  certified  operators  of  record,  a  designation  requiring  specialized 
training and certification in water and wastewater systems. As workers with these qualifications retire in the industry, we may 
be  unable  to  replace  them  readily  in  view  of  the  relatively  low  number  of  younger  workers  that  we  believe  are  entering  the 
workforce to pursue this line of work. Our operations require a variety of other technical skills and specialties in the areas of 
engineering,  systems  analysis,  laboratory  work,  and  equipment  repair,  and  we  may  have  difficulty  recruiting  and  retaining 
personnel with these skills. If we cannot maintain an employee base with the skills necessary to conduct our operations, our 
efficiency, margins, and ability to expand our business could be adversely affected.

We face competition for new service areas and acquisition targets.

We face competition from other water and wastewater utilities for new service areas and with respect to acquisitions of smaller 
utilities.  These  competitors  consist  primarily  of  municipalities  and  investor-owned  utilities  seeking  expansion  opportunities. 
Some of our competitors are larger than we are and have more resources and access to capital than we do. If we are unable to 
compete effectively for new service areas and acquisitions of existing utilities, our ability to increase our rate base and revenue 
could be adversely affected.

If future acquisitions do not achieve sufficient profitability relative to expenses and investment, our business and ability to 
finance our operations could be materially adversely affected.

A  typical  element  of  a  utility  growth  strategy  is  the  acquisition  or  development  of  other  water  and  wastewater  utilities.  The 
potential  negotiation  of  future  acquisitions  and  development  of  new  projects  could  require  us  to  incur  significant  costs  and 
expose us to significant risks, including:

•

•

•

•

•

risks relating to the condition of assets acquired and exposure to residual liabilities of prior businesses;

operating risks, including equipment, technology and supply problems, failure to achieve expected synergies and 
operating efficiencies, regulatory requirements, and approvals necessary for acquisitions;

risks that potential acquisitions may require the disproportionate attention of our senior management, which could 
distract them from the management of our existing business;

risks related to our ability to retain experienced personnel of the acquired company; and

risks that certain acquisitions may require regulatory approvals, which could be refused or delayed and which could 
result in unforeseen regulatory expenses or unfavorable regulatory conditions.

These issues could have a material adverse effect on our business and our ability to finance our operations. The businesses and 
other  assets  we  acquire  in  the  future  may  not  achieve  sufficient  revenue  or  profitability  to  justify  our  investment,  and  any 
difficulties  we  may  encounter  in  the  integration  process  could  interfere  with  our  operations  and  reduce  operating  margins. 
Acquisitions  could  also  result  in  dilutive  issuance  of  our  equity  securities,  incurrence  of  debt  and  contingent  liabilities,  and 
fluctuations in quarterly results and expenses.

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If  we  do  not  manage  our  anticipated  growth  effectively,  we  may  not  be  able  to  develop  or  implement  the  infrastructure 
necessary to support our operations and could suffer a loss of profitability.

Although we may not be able to achieve similar growth as we have seen since our formation in 2003, or grow at all, in future 
periods,  we  expect  to  continue  to  significantly  expand  our  facilities,  infrastructure,  marketing,  testing,  management,  and 
administrative  operations,  as  well  as  our  financial  and  accounting  controls.  This  expansion  has  placed,  and  will  continue  to 
place,  strain  on  our  management  and  administrative,  operational,  technical,  and  financial  infrastructure.  If  management  is 
unable to manage growth effectively, the quality of our services, our ability to attract and retain key personnel, and our business 
or prospects could be harmed significantly.

To manage growth effectively, we must:

•

•

•

continue to expand our water management capacity;

retain key management and augment our management team;

continue to enhance our technology, operations, and financial and management systems;

• manage multiple relationships with our customers, regulators, suppliers, and other third parties; and

•

expand, train, and manage our employee base.

We may not be able to effectively manage any expansion in one or more of these areas, and our failure to do so could harm our 
ability to maintain or increase revenues and operating results. The expenses incurred in pursuing growth could increase without 
a  corresponding  increase  in  our  revenue  base,  which  could  decrease  operating  results  and  profit  margin.  In  addition,  future 
growth may require us to make significant capital expenditures or incur other significant expenses and may divert the attention 
of our personnel from our core business operations, any of which could affect our financial performance adversely.

Operating costs, construction costs, and costs of providing services can be volatile and may rise faster than revenue.

Our ability to increase rates over time is dependent upon approval of rate increases by the ACC, which may be inclined, for 
political or other reasons, to limit rate increases. However, our costs are subject to market conditions and other factors, and may 
increase significantly. For example, costs for chemicals used to treat water and wastewater, as well as costs for power used to 
operate  pumps  and  other  equipment,  can  be  volatile.  See  “—Operational  Factors—We  depend  on  an  adequate  supply  of 
electricity  and  chemicals  for  the  delivery  of  our  water,  and  an  interruption  in  the  supply  of  these  inputs  or  increases  in  their 
prices could adversely affect our results of operations.”

Additionally,  the  second  largest  component  of  our  operating  costs  after  water  production  is  made  up  of  salaries  and  wages. 
These costs are affected by the local supply and demand for qualified labor. Other large components of our costs are general 
insurance,  workers’  compensation  insurance,  employee  benefits,  and  health  insurance  costs.  These  costs  may  increase 
disproportionately  to  rate  increases  authorized  by  utility  regulators  and  may  have  a  material  adverse  effect  on  our  financial 
condition and results of operations.

Increased operating expenses associated with the expansion of our business may negatively impact our operating income.

Increased operating expenses associated with any expansion of our business may negatively impact our income as we, among 
other things:

•

•

seek to acquire new utilities and service areas;

expand geographically in and outside of Arizona;

• make significant capital expenditures to support our ability to provide services in our existing service areas;

•

•

fund development costs for our system and technology; and

incur increased general and administrative expenses as we grow.

As a result of these factors, we may not sustain or increase our profitability on an ongoing basis.

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The nature of our business exposes us to various liability claims, which may exceed the level of our insurance coverage and 
thereby  not  be  reimbursed  fully  by  insurance  proceeds,  or  not  be  covered  by  our  insurance  at  all,  and  may  also  make  it 
difficult for us to obtain insurance coverage at affordable rates.

In  recent  years,  societal  factors  have  resulted  in  increased  litigation  and  escalating  monetary  claims  against  industries  and 
employers. Although the national insurance market currently provides insurance coverage at affordable premiums, there is no 
guarantee this will continue or that we will continue to be able to obtain coverage against catastrophic claims and losses. While 
we may self-insure for some risks in the future, should an uninsured or underinsured loss occur, we may be unable to meet our 
obligations as they become due.

The operation of our utilities is subject to the normal risks of occupancy as well as the additional risks of receiving, processing, 
treating,  and  disposing  of  water  and  waste  materials.  As  a  safeguard,  we  currently  maintain  general  liability  and  workers’ 
compensation insurance coverage, subject to deductibles at levels we believe are sufficient to cover future claims made during 
the respective policy periods. However, we may be exposed to multiple claims, including workers’ compensation claims, that 
do not exceed our deductibles, and, as a result, we could incur significant out-of-pocket costs that could materially adversely 
affect  our  business,  financial  condition,  and  results  of  operations.  In  addition,  the  cost  of  insurance  policies  may  increase 
significantly upon renewal of those policies as a result of general rate increases for the type of insurance we carry as well as our 
historical  experience  and  experience  in  our  industry.  Our  future  claims  may  exceed  the  coverage  level  of  our  insurance,  and 
insurance may not continue to be available on economically reasonable terms, or at all. If we are required to pay significantly 
higher premiums for insurance, are not able to maintain insurance coverage at affordable rates, or if we must pay amounts in 
excess of claims covered by our insurance, we could experience higher costs that could materially adversely affect our business, 
financial condition, and results of operations.

Our  operations  of  regulated  utilities  are  currently  located  exclusively  in  the  state  of  Arizona,  and  more  specifically 
approximately 90.9% of our active service connections are within a single municipality, which increases the impact of local 
conditions on our results of operations.

The customers of our regulated utilities are currently located exclusively in the state of Arizona and 90.9% of our active service 
connections are located in the City of Maricopa, Arizona. As a result, we cannot diversify or mitigate the risks presented by 
local  regulatory,  economic,  political,  demographic,  and  weather  conditions  in  this  area.  An  adverse  change  in  any  of  these 
conditions would therefore affect our profitability, results of operations, liquidity, and cash flows more significantly than if our 
utilities operated more broadly in other geographic areas.

We  depend  on  an  adequate  supply  of  electricity  and  chemicals  for  the  delivery  of  our  water,  and  an  interruption  in  the 
supply of these inputs or increases in their prices could adversely affect our results of operations.

We rely on purchased electrical power to operate the wells and pumps that are needed in order to supply potable and recycled 
water  to  our  customers.  An  extended  interruption  in  power  supply  that  we  cannot  remediate  through  the  use  of  backup 
generators could adversely affect our ability to continue these operations. Electrical power costs are beyond our control and can 
increase unpredictably in substantial amounts. Under these circumstances, our cash flows between our general rate case filings 
and our earnings may be adversely affected until the ACC has authorized a rate increase.

In addition, we require bulk supplies of chemicals for water and wastewater treatment, and if we were to suffer an interruption 
of supply that we cannot replace quickly, we might not be able to perform these functions adequately. Supply chain constraints 
may  result  in  increased  costs  of  supplies,  products  and  materials  that  are  critical  to  or  used  in  the  Company's  business 
operations. Also, some chemicals are available from a single source or a limited number of sources. There is no assurance that 
these suppliers will continue to produce the chemicals in the quantities and quality and at the times they are needed. Moreover, 
the replacement of any of these suppliers could lead to significant delays and increase in our costs.

Service interruptions, including due to any disruption or problem at our facilities could increase our expenses.

A natural disaster (such as an earthquake, fire, or flood) or an act of terrorism could cause substantial delays in our operations, 
damage or destroy our equipment or facilities, and cause us to incur additional expenses and lose revenue. The insurance we 
maintain  against  natural  disasters  may  not  be  adequate  to  cover  our  losses  in  any  particular  case,  which  would  require  us  to 
expend significant resources to replace any destroyed assets, thereby materially and adversely affecting our financial condition 
and prospects.

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Other global incidents, such as the COVID-19 pandemic, could have a similar effect of disrupting our business to the extent 
they reach and impact the service areas in which we operate, the availability of supplies we need, the customers we serve, or the 
employees who operate our businesses. See “—Market and Financial Factors—The recent COVID-19 pandemic could have a 
material adverse effect on our business operations, cash flows, and financial position” for additional information.

Climate  variability  may  cause  increased  volatility  in  weather  and  may  impact  water  usage  and  related  revenue  or  require 
additional expenditures, all of which may not be fully recoverable in rates or otherwise.

The issue of climate variability is receiving increasing attention nationally and worldwide. There is consensus among climate 
scientists  that  there  will  be  worsening  of  weather  volatility  in  the  future  associated  with  climate  variability.  Many  climate 
variability predictions present several potential challenges to water and wastewater utilities, including us, such as:

•

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•

•

•

•

•

•

increased frequency and duration of droughts;

challenges associated with changes in temperature or increases in ocean levels;

potential degradation of water quality;

decreases in available water supply and changes in water usage patterns;

increased precipitation and flooding;

increased frequency and severity of storms and other weather events;

increases in disruptions in service;

increased costs to repair damaged facilities; or

increased costs to reduce risks associated with the increasing frequency and severity of natural events, including to 
improve the resiliency and reliability of our water and wastewater treatment and conveyance facilities and systems.

Because  of  the  uncertainty  of  weather  volatility  related  to  climate  variability,  we  cannot  predict  its  potential  impact  on  our 
business,  financial  condition,  results  of  operations,  cash  flows  and  liquidity.  Furthermore,  laws  and  regulations  have  been 
enacted  that  seek  to  reduce  or  limit  greenhouse  gas  emissions  and  require  additional  reporting  and  monitoring,  and  these 
regulations  may  become  more  pervasive  or  stringent  in  light  of  changing  governmental  agendas  and  priorities,  although  the 
exact  nature  and  timing  of  these  changes  is  uncertain.  There  can  be  no  assurance  that  we  would  be  able  to  recover  any 
expenditures or costs associated with the impact of climate variability and related laws and regulations on a timely basis, or at 
all, for our regulated utilities through the rate setting process.

Doing  business  in  jurisdictions  other  than  Arizona  may  present  unforeseen  regulatory,  legal,  and  operational  challenges 
that could impede or delay our operations or adversely affect our profitability.

We  may  decide  to  pursue  growth  opportunities  in  states  other  than  Arizona.  Other  states  may  present  substantially  different 
regulatory  frameworks,  and  we  may  have  difficulty  acquiring  the  necessary  approvals  and  permits  or  complying  with 
environmental, health and safety, or quality standards. In addition, it may become more costly or difficult for us to comply with 
a multitude of standards and requirements across multiple states.

Other states may also expose us to new legal precedents, condemnation risks, and liability concerns based on state legislation or 
case law.

Our cost structure in other states may be significantly different than our current cost structure due to regional differences. For 
example,  our  cost  structure  may  be  significantly  impacted  by  differences  in  labor  and  energy  costs  in  other  markets  and  the 
significant portion of overall production costs that they represent.

We may have difficulty accomplishing our growth strategy within and outside of our current service areas. This would cause 
us to rely more heavily on regulatory rate increases to increase our revenues.

Our  ability  to  expand  our  business,  both  within  our  current  service  areas  and  into  new  areas,  involves  significant  risks, 
including, but not limited to:

•

•

not receiving or maintaining necessary regulatory permits, licenses, or approvals;

downturns in economic or population growth and development in our service areas;

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•

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risks related to planning and commencing new operations, including inaccurate assessment of the demand for water, 
engineering and construction difficulties, and inability to begin operations as scheduled;

droughts or water shortages that could increase water conservation efforts to a point that materially reduces revenue;

regulatory restrictions or other factors that could adversely affect our access to sources of water supply;

our potential inability to identify suitable acquisition opportunities or to form the relationships with developers and 
municipalities necessary to form strategic partnerships; and

barriers to entry presented by existing water utilities in prospective service areas.

If we are unable to execute our growth strategy effectively, we will need to rely more heavily on regulatory rate increases to 
increase our revenue. However, there can be no assurance that the regulatory authorities will approve any rate increases.

Any failure of our network of treatment facilities, water and wastewater pipes and water reservoirs could result in losses and 
damages that may affect our financial condition and reputation.

Our utilities distribute water and collect wastewater through an extensive network of pipes and store water in reservoirs located 
across our service areas. A failure of major pipes or reservoirs could result in injuries and property damage for which we may 
be  liable.  The  failure  of  major  pipes  and  reservoirs  may  also  result  in  the  need  to  shut  down  some  facilities  or  parts  of  our 
network in order to conduct repairs. Any failures and shutdowns may limit our ability to supply water in sufficient quantities to 
customers and to meet the water and wastewater delivery requirements prescribed by applicable utility regulators, which would 
adversely affect our financial condition, results of operations, cash flow, liquidity, and reputation.

Risks associated with the collection, treatment, and disposal of wastewater and the operation of water utilities may impose 
significant costs that may not be covered by insurance, which could result in increased insurance premiums.

The wastewater collection, treatment, and disposal operations of our utilities are subject to substantial regulation and involve 
significant environmental risks. If collection or sewage systems fail, overflow, or do not operate properly, untreated wastewater 
or  other  contaminants  could  spill  onto  nearby  properties  or  into  nearby  streams  and  rivers,  potentially  causing  damage  to 
persons or property, injury to the environment including aquatic life, and economic damages, which may not be recoverable in 
rates. This risk is most acute during periods of substantial rainfall or flooding, which are the main causes of sewer overflow and 
system failure. Liabilities resulting from such damage could adversely and materially affect our business, results of operations, 
and financial condition. Moreover, in the event that we are deemed liable for any damage caused by overflow, losses might not 
be covered by insurance policies, and such losses may make it difficult to secure insurance in the future at acceptable insurance 
premium rates. Similarly, any related business interruption or other losses might not be covered by insurance policies, which 
would also make it difficult for us to secure insurance in the future at acceptable insurance premium rates.

We may also incur liabilities under environmental laws and regulations requiring investigations and cleanup of environmental 
contamination at our properties or at off-site locations where there have been adverse environmental impacts. The discovery of 
previously  unknown  conditions,  or  the  imposition  of  cleanup  obligations  in  the  future,  could  result  in  significant  costs,  and 
could adversely affect our financial condition, results of operations, cash flow, and liquidity. Such remediation losses may not 
be  covered  by  insurance  policies  and  may  make  it  difficult  for  us  to  secure  insurance  in  the  future  at  acceptable  insurance 
premium rates.

Contamination of the water supplied by us may result in disruption in our services, loss of credibility, lower demand for our 
services, and potential liability that could adversely affect our business and financial condition.

Our water supplies are subject to contamination, including contamination from compounds, chemicals in groundwater systems, 
pollution  resulting  from  man-made  sources  (such  as  perchlorate  and  methyl  tertiary  butyl  ether),  and  possible  biological 
terrorist attacks. Contamination of water sources can lead to human death and illness, damage to natural resources and other 
parts of the environment, and cause other harms. Among other things, if we are found to be liable for consequences of water 
contamination  arising  out  of  human  exposure  to  hazardous  substances  in  our  water  supplies  or  other  damage,  we  would  be 
subject to civil or criminal enforcement actions, litigation, and other proceedings or clean up obligations. Further, our insurance 
policies may not apply or be sufficient to cover the costs of these claims, which could be significant.

Cleaning up water sources can be very expensive and if we are required to do so, it could have a material and adverse effect on 
our  business,  operating  results,  and  financial  condition.  In  the  event  that  our  water  supply  is  contaminated,  we  may  have  to 
interrupt or stop the use of that water supply until we are able to treat the water or to substitute the supply of water from another 

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water source, including, in some cases, through the purchase of water from a supplier. We may incur significant costs in order 
to warn consumers and to treat the contaminated source through expansion of current treatment facilities or development of new 
treatment methods. Using a new water source is generally associated with increased costs compared to an existing water source 
and,  as  indicated  above,  purchasing  water  is  typically  more  expensive  than  obtaining  the  water  from  other  means.  If  we  are 
unable  to  treat  or  substitute  our  water  supply  in  a  cost-effective  manner,  our  financial  condition,  results  of  operations,  cash 
flow,  liquidity,  and  reputation  may  be  adversely  affected.  We  may  not  be  able  to  recover  costs  associated  with  treating 
contaminated water or developing new sources of supply through the rate setting process or through insurance.

We are subject to adverse publicity and reputational risks, which make us vulnerable to negative customer perception and 
could lead to increased regulatory oversight or other sanctions.

Water and wastewater utilities, including Palo Verde and Santa Cruz, have large customer bases and as a result are exposed to 
public  criticism  regarding,  among  other  things,  the  reliability  of  their  water  and  wastewater  services,  the  quality  of  water 
provided, the timeliness and accuracy of bills that are provided for such services, and the quality of customer service. Adverse 
publicity and negative customer sentiment may render regulators and government officials less likely to view us in a favorable 
light, and may cause us to be susceptible to less favorable regulatory outcomes, as well as increased regulatory oversight, lower 
rates,  and  more  stringent  regulatory  requirements.  Unfavorable  regulatory  outcomes  may  include  the  enactment  of  more 
stringent  laws  and  regulations  governing  our  operations,  as  well  as  fines,  penalties  or  other  sanctions  or  requirements.  The 
imposition  of  any  of  the  foregoing  could  have  a  material  adverse  impact  on  our  business,  financial  condition,  results  of 
operations, and cash flows.

We are subject to industrial risks that could adversely affect our results of operations.

The operations of our water and wastewater treatment plants involve physical, chemical, and biological processes and the use of 
pumps, generators, and other industrial equipment. As a result, our operations are subject to various industrial risks, including 
chemical  spills,  discharges  or  releases  of  toxic  or  hazardous  substances  or  gases,  effects  resulting  from  confined  operating 
spaces, fires, explosions, mechanical failures, storage tank leaks, and electric shock. These risks can result in personal injury, 
loss  of  life,  catastrophic  damage  to  or  destruction  of  property  and  equipment  or  environmental  damage,  and  related  legal 
proceedings,  including  those  commenced  by  regulators,  neighbors,  or  others.  They  may  also  result  in  an  unanticipated 
interruption or suspension of our operations and the imposition of liability. The loss or shutdown over an extended period of 
operations at any of our treatment facilities or any losses relating to these risks could have a material adverse impact on our 
profitability, results of operations, liquidity, and cash flows.

The  novel  coronavirus  ("COVID-19")  global  pandemic  could  adversely  affect  our  business  operations,  cash  flows,  and 
financial position to an extent that is difficult to predict. 

The  COVID-19  pandemic  has  adversely  affected  economies,  supply  chains,  workforce  participation  and  financial  markets 
across  the  globe.  While  the  COVID-19  pandemic  did  not  have  a  material  effect  on  our  business  operations,  results  of 
operations, cash flows, and financial position for the year ended December 31, 2021, the COVID-19 pandemic and the related 
responses  from  government  authorities  could  adversely  impact  us  in  a  number  of  ways,  including,  but  not  limited  to,  the 
following:

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disruptions  to  our  operations  and  business  activities,  including  any  closures  of  offices  or  facilities,  and  to  those  of 
governmental agencies regulating our business, suppliers, customers, and other business partners;

reduced demand for our water and wastewater services from our commercial customers, particularly as businesses are 
shutdown; 

greater difficulty in collecting customer receivables; 

a slowdown or disruption in the supply chain for the supplies used in our operations, including chemicals used to treat 
water and wastewater, in addition to higher costs;

limitations on employee resources and availability, including due to sickness, government restrictions, labor supply 
shortages, and the desire of employees to avoid contact with large groups of people; 

potential legislative or regulatory efforts to impose new requirements on our operations;

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a continuation of worsening of general economic conditions, including increased inflation;

an increase in the cost or the difficulty to obtain debt or equity financing could affect our financial condition or future 
investment opportunities; and

an increase in regulatory restrictions or continued market volatility could hinder our ability to execute strategic 
business activities, including acquisitions, as well as negatively impact our stock price.

The  spread  of  the  COVID-19  has  caused  us  to  modify  our  business  practices  (including  additional  cybersecurity  measures, 
employee travel, employee work locations, and cancellation of physical participation in meetings, events and conferences), and 
we may take further actions as may be required by government authorities or that we determine are prudent to support the well-
being of our employees, customers, suppliers, business partners, and others. There is no certainty that such measures will be 
sufficient to mitigate the risks posed by the virus, and our ability to perform critical functions could be harmed. 

Additionally, the COVID-19 pandemic could affect our internal controls over financial reporting as a portion of our workforce 
is required to work from home and therefore new processes, procedures, and controls could be required to respond to changes in 
our business environment. Further, should any key employees become ill from COVID-19 and unable to work, the attention of 
the management team could be diverted.

Any of the foregoing could adversely affect our business operations, results of operations, cash flows, and financial position. 
The potential effects of the COVID-19 pandemic may also impact our other risk factors described in this "Risk Factors" section. 
More  recently,  new  variants  of  COVID-19,  such  as  the  Delta  and  Omicron  variants,  that  are  more  contagious  than  previous 
strains have emerged. Accordingly, the ultimate extent of the impact of the COVID-19 pandemic on our business operations, 
results of operations, cash flows, and financial position, including our ability to execute our business strategies and initiatives in 
the expected time frame, will depend on future developments, which are highly uncertain, continuously evolving and cannot be 
predicted. This includes, but is not limited to, the duration and spread of the COVID-19 pandemic; its severity; the emergence 
and severity of its variants; the actions to contain the virus or treat its impact, such as the availability and efficacy of vaccines 
(particularly  with  respect  to  emerging  strains  of  the  virus)  and  potential  hesitancy  to  utilize  them;  general  economic  factors, 
such  as  increased  inflation;  supply  chain  constraints;  labor  supply  issues;  restrictions  on  travel  and  transportation,  and  how 
quickly and to what extent normal economic and operating conditions can resume. 

See “Management’s Discussion and Analysis of Financial Condition and Results of Operations—COVID-19 Update,” included 
in Part II, Item 7 of this Form 10-K, for additional information. 

If the general public perceives recycled water to be unsafe, we will have difficulty executing our business plan and could 
face a loss of revenue.

Our Total Water Management model emphasizes the maximum use of recycled water for non-potable purposes. To implement 
this model, we cultivate relationships with developers, municipalities, and members of the communities we serve and focus on 
educating them regarding the benefits and safety of recycled water. If the recycled water supplied to customers is contaminated, 
either as a result of terrorism, system failure, pipeline, or other causes, public perception regarding the safety of recycled water 
would  likely  suffer,  regardless  of  whether  we  are  at  fault  and  potentially  even  if  the  contaminated  water  was  supplied  by 
another person. Public perception of an unsafe water supply would harm our business, particularly with respect to our ability to 
implement water recycling as a key element of our business strategy.

Market and Financial Factors

We will need additional capital to grow our business, and additional financing may not be available to us on favorable terms 
when required, or at all.

Adequate funds to support our growth may not be available when needed or on terms acceptable to us. We may need to raise 
additional  funds  to  support  more  rapid  expansion,  improve  our  facilities  and  infrastructure,  develop  new  and  enhanced 
technologies, or respond to evolving regulatory standards. We may experience difficulty in raising the necessary capital due to 
volatility in the capital markets or increases in the cost of infrastructure finance. Increasingly stringent bond rating standards 
could make it more difficult for us to finance our growth by issuing tax-exempt bonds as we have in the past. In addition, we 
require regulatory approval from the ACC for some means of raising capital, such as issuance of debt by our regulated utilities, 
and approval may be denied or delayed. If adequate funds are not available or are not available on acceptable terms, we may not 

-31-

be  able  to  take  advantage  of  expansion  opportunities,  make  the  capital  expenditures  necessary  to  support  our  growth,  or 
otherwise execute our strategic plan.

Foreclosure rates in our service areas, as well as other factors affecting real estate development, could affect the growth of 
our regulated customer base or result in a decline in our revenue.

A slowdown or severe downturn in the housing market could have an adverse effect on our operating results and financial 
condition. During periods of economic distress, there may be an increase in home foreclosures and vacancies. For example, 
during the economic downturn beginning in 2008, our utilities experienced an increase in the number of vacant homes, reaching 
a peak of 4,020 vacant connections as of February 28, 2009, approximately 11.9% of our total connections at the time.  
Accordingly, in the event of an economic downturn, we may experience a material reduction in revenues. Although the U.S. 
economy and housing market continue to perform well, we cannot predict the overall trajectory of the market. Our growth 
depends significantly on increased residential and commercial development in our service areas, and if developers or builders 
are unable to complete additional residential and commercial projects, our revenue may decline.

Our  existing  indebtedness  could  affect  our  business  adversely  and  limit  our  ability  to  plan  for  or  respond  to  growth 
opportunities, and we may be unable to generate sufficient cash flow to satisfy our liquidity needs.

As  of  December  31,  2021,  we  had  total  indebtedness  of  $113.1  million.  In  addition,  we  may  incur  substantial  additional 
indebtedness in the future. Our indebtedness could have important consequences, including:

•

•

limiting our ability to obtain future additional financing we may need to fund future working capital, capital 
expenditures, acquisitions, or other corporate requirements; and

limiting, by the financial and other restrictive covenants in our debt agreements, our ability to borrow additional funds 
and to pay dividends.

Our  ability  to  incur  significant  future  indebtedness  will  depend  in  part  on  our  ability  to  generate  cash  flow.  This  ability  is 
affected by general economic, financial, competitive, legislative, regulatory, and other factors that are beyond our control. If our 
business  does  not  generate  sufficient  cash  flow  from  operations  or  if  we  are  unable  to  borrow  money  or  otherwise  generate 
funds  sufficient  to  enable  us  to  fund  our  liquidity  needs,  we  may  be  unable  to  plan  for  or  respond  to  growth  opportunities, 
which could adversely affect our operating results and business prospects.

Our  growth  depends  significantly  on  increased  residential  and  commercial  development  in  our  service  areas,  and  if 
developers or builders are unable to complete additional residential and commercial projects, our revenue may not increase.

The  growth  of  our  customer  base  depends  almost  entirely  on  the  success  of  developers  in  developing  residential  and 
commercial properties within our CC&N areas. A CC&N is a permit issued by the ACC allowing a public service corporation 
to serve a specified area, and preventing other public service corporations from offering the same services within the specified 
area, which we refer to as “service areas.” Real estate development is a cyclical industry and the growth rate of development, 
especially residential development, from 2006 through 2019, both nationally and in Arizona had been below historical rates. 
During  the  second  half  of  2020,  residential  real  estate  development  began  to  rise  to  similar  2006  rates,  although  there  is  no 
guarantee  that  such  growth  will  be  sustained  or  continue  to  increase.  The  sale  of,  for  instance,  single  family  residences  is 
affected by a number of national and regional economic factors, including:

•

•

•

•

•

•

•

•

•

interest rates and general levels of economic output;

levels of activity in the local real estate market;

the state of domestic credit markets, mortgage standards, and availability of credit;

competition from other builders and other projects in the area and other states;

federal programs to assist home purchasers;

costs and availability of labor and materials;

government regulations affecting land development, home building, and mortgage financing;

availability of financing for development and for home purchasers;

changes in the income tax treatment relating to real property ownership;

-32-

•

•

•

•

unexpected increases in development costs;

increased commute times and fuel costs that may adversely affect the desirability of outlying suburbs;

availability of, among other things, other utilities, adequate transportation, and school facilities; and

environmental problems with such land.

While  many  developers  presently  hold  necessary  zoning  approvals,  land  development  within  our  service  areas  could  also  be 
affected  by  changes  in  governmental  policies,  including,  but  not  limited  to,  governmental  policies  to  restrict  or  control 
development. This may include, for example, actions by the local school districts to restrict admissions to local schools because 
of inadequate classroom space or, because of other problems, such as failure by local municipalities to approve plats for the 
development. An increase in current residential foreclosure rates or a deep or prolonged slowdown of the development process 
and the related absorption rate within the various developments in our service areas because of any or all of the foregoing could 
materially and adversely affect growth of our customer base and the generation of revenue.

Many national builders and developers in our service areas own or control substantial amounts of the developable land in these 
areas. There can be no assurance that these builders and developers have the financial capability to continue and complete their 
developments.

Technology Factors

Our  information  technology  systems  may  be  vulnerable  to  unauthorized  external  or  internal  access  due  to  hacking, 
ransomware, viruses, or other cybersecurity breaches.

As  operators  of  critical  infrastructure,  we  may  face  a  heightened  risk  of  cyberattacks  from  internal  or  external  sources.  For 
example, a hacker accessed a Florida water treatment plant's control system and attempted to increase the amount of lye used to 
treat  the  water  to  a  potentially  dangerous  level.    Unauthorized  access  to  confidential  information  located  or  stored  on  these 
systems  could  negatively  and  materially  impact  our  customers,  employees,  suppliers  and  other  third  parties.  Further,  third 
parties,  including  vendors,  suppliers  and  contractors,  who  perform  certain  services  for  us  or  administer  and  maintain  our 
sensitive  information,  could  also  be  targets  of  cyberattacks  and  unauthorized  access.  While  we  have  instituted  safeguards  to 
protect  our  information  technology  systems,  those  safeguards  may  not  always  be  effective  due  to  the  evolving  nature  of 
cyberattacks and cyber vulnerabilities. We cannot guarantee that such protections will be completely successful in the event of a 
cyberattack.

If our information technology systems, or that of third parties on which we rely on, are affected by a significant cyber breach, 
this  could  result  in,  among  other  things,  a  significant  disruption  to  our  operations;  costly  investigations  and  remediation; 
misappropriation of confidential information of the Company or that of our customers, employees, business partners or others; 
litigation  and  potential  liability;  enforcement  actions  and  investigations  by  regulatory  authorities;  loss  of  customers  and 
contracts; harm to our reputation; and a loss of management time, attention and resources from our regular business operations, 
any of which could have a negative impact on our business, results of operations, and cash flows. These types of events, either 
impacting our facilities or the industry in general, could also cause us to incur additional security and insurance related costs. 

Our cyber insurance is subject to a number of exclusions and may not cover the total loss or damage caused by a breach. In 
addition, the costs of responding to and recovering from a cyber incident may not be covered by insurance. 

We  rely  on  information  technology  systems  to  assist  with  the  management  of  our  business  and  customer  relationships.  A 
disruption or interruption of these systems could adversely affect our business and operations.

Our information technology systems, which includes information technology functions that are outsourced to various third-
party service providers and software vendors, are an integral part of our business. For example, our information technology 
systems allow us, among other things, to bill our customers, provide customer service through our call center, manage certain 
financial records, track assets and accounts receivable collections, read water meters remotely, identify high water usage, and 
identify water theft from disconnected meters.   A disruption of our information technology systems could significantly limit 
our ability to manage and operate our business efficiently, which in turn could cause our business to suffer and cause our results 
of operations to be reduced.

Further, our information technology systems are vulnerable to damage or interruption from:

•

power loss, computer systems failures, and internet, telecommunications, or data network failures;

-33-

•

•

•

•

•

operator negligence or improper operation by, or supervision of, employees;

physical and electronic loss of customer data, including as a result of or security breaches, cyberattacks, 
misappropriation, and similar events;

computer viruses;

intentional acts of vandalism and similar events; and

fires, floods, earthquakes, and other natural disasters.

Damages or interruptions due to any of the foregoing could result in, among other things, difficulties managing and operating 
our  business  efficiently,  such  as  with  the  timely  issuances  of  billings,  physical  and  electronic  loss  of  customer,  employee  or 
financial  data,  security  breaches,  misappropriation  of  property,  and  other  adverse  consequences.  The  lack  of  redundancy  for 
some  of  our  information  technology  systems,  including  billing  systems,  could  exacerbate  the  impact  of  any  of  the  foregoing 
events.  Additionally,  we  may  not  be  successful  in  further  developing,  implementing  or  acquiring  technology  to  enable  us  to 
continue to operate at our current level of efficiency or to meet the future needs of our business. Any of the foregoing could 
have a material adverse impact on our business, financial condition, results of operations, and cash flows.

Maintaining our operational technology and information technology systems or implementing new systems could result in 
higher than expected costs or otherwise adversely impact our internal controls environment, operations, and profitability.

Upgrades and improvements to computer systems and networks, or the implementation of new systems, may require substantial 
amounts  of  management’s  time  and  financial  resources  to  complete,  and  may  also  result  in  system  or  network  defects  or 
operational errors due to multiple factors, including employees’ ability to effectively use such new or upgraded system. While 
we  continue  to  implement  technology  to  improve  our  business  processes  and  customer  interactions,  any  technical  or  other 
difficulties  in  transitioning,  upgrading  or  improving  existing  or  implementing  new  technology  systems  may  increase  costs 
beyond  those  anticipated  and  have  an  adverse  or  disruptive  effect  on  our  operations  and  reporting  processes,  including  our 
internal control over financial reporting. We may also experience difficulties integrating current systems with new or upgraded 
systems, which may impact our ability to serve our customers effectively or efficiently. Although we make efforts to minimize 
any  adverse  impact  on  our  controls,  business  and  operations,  we  cannot  assure  that  all  such  impacts  have  been  or  will  be 
mitigated, and any such impacts could have a material adverse impact on our business, financial condition, results of operations, 
and cash flows.

Risks Related to the Ownership of Our Common Stock

The  concentration  of  our  stock  ownership  with  our  officers,  directors,  certain  stockholders,  and  their  affiliates  will  limit 
your ability to influence corporate matters.

Our directors, executive officers, and stockholders holding more than 5% of our capital stock and their affiliates beneficially 
own,  in  the  aggregate,  approximately  54%  of  our  outstanding  common  stock,  including  45%  beneficially  owned  in  the 
aggregate by our former director, William S. Levine and current director Jonathan L. Levine. As a result, these stockholders are 
able  to  exercise  significant  influence  over  all  matters  requiring  stockholder  approval,  including  the  election  of  directors  and 
approval  of  significant  corporate  transactions,  such  as  a  merger  or  other  sale  of  us  or  our  assets.  This  concentration  of 
ownership could limit your ability to influence corporate matters and may have the effect of delaying or preventing a third party 
from acquiring control over us. There can be no assurance that their interests will not conflict with the interests of our other 
stockholders.

Our  common  stock  may  be  volatile  or  may  decline  regardless  of  our  operating  performance,  and  you  may  not  be  able  to 
resell your shares at or above your purchase price.

The  market  price  for  our  common  stock  is  likely  to  be  volatile,  due  to  many  factors,  outside  our  control,  including  those 
described elsewhere in this “Risk Factors” section, as well as the following:

•

•

•

•

our operating and financial performance and prospects;

our quarterly or annual earnings or those of other companies in our industry compared to market expectations;

conditions that impact demand for our services;

future announcements concerning our business or our competitors’ businesses;

-34-

•

•

•

•

the public’s reaction to our press releases, other public announcements, and filings with the SEC;

the size of our public float;

coverage by or changes in financial estimates by investment analysts or failure to meet their expectations;

the market’s perception towards our reduced disclosure as a result of being a "smaller reporting company” as defined 
in the Exchange Act;

• market and industry perception of our success, or lack thereof, in pursuing our growth strategy;

•

•

•

•

•

•

•

•

strategic actions by us or our competitors, such as acquisitions or restructurings;

changes in laws or regulations which adversely affect our industry or us;

changes in accounting standards, policies, guidance, interpretations, or principles;

changes in senior management or key personnel;

issuances, exchanges, or sales, or expected issuances, exchanges, or sales of our capital stock;

changes in our dividend policy;

adverse resolution of new or pending litigation against us; and

changes in general market, economic, and political conditions in the U.S., and global economies or financial markets, 
including those resulting from natural disasters, terrorist attacks, acts of war, other geopolitical uncertainties, public 
health concerns (including health epidemics or outbreaks of communicable diseases such as the COVID-19 
pandemic),and responses to such events.

In addition, stock markets have experienced extreme price and volume fluctuations that have affected and continue to affect the 
market prices of equity securities of many companies in our industry. In the past, stockholders have instituted securities class 
action litigation following periods of market volatility. If we were involved in securities litigation, we could incur substantial 
costs and our resources and the attention of management could be diverted from our business.

Our failure to achieve and maintain effective internal control over financial reporting in accordance with Section 404 of the 
Sarbanes-Oxley Act as a public company could have a material adverse effect on our business and share price.

We have to comply with Section 404(a) of the Sarbanes-Oxley Act of 2002 (the "Sarbanes-Oxley Act"). Section 404(a) of the 
Sarbanes-Oxley  Act  requires  annual  management  assessments  of  the  effectiveness  of  our  internal  control  over  financial 
reporting.  Additionally,  once  we  are  no  longer  deemed  a  smaller  reporting  company  that  is  a  non-accelerated  filer,  our 
independent registered public accounting firm will be required pursuant to Section 404(b) of the Sarbanes-Oxley Act to attest to 
the effectiveness of our internal control over financial reporting on an annual basis. The rules governing the standards that must 
be  met  for  our  management  to  assess  our  internal  control  over  financial  reporting  are  complex  and  require  significant 
documentation, testing, and possible remediation.

Internal  control  over  financial  reporting  is  a  process  designed  to  provide  reasonable  assurance  regarding  the  reliability  of 
financial reporting and the preparation of financial statements in accordance with generally accepted accounting principles. We 
may encounter problems or delays for any requested improvements and receiving a favorable attestation in connection with the 
attestation  to  be  provided  by  our  independent  registered  public  accounting  firm  after  we  cease  to  be  a  smaller  reporting 
company that is a non-accelerated filer. If our independent registered public accounting firm is unable to provide an unqualified 
attestation  report  on  our  internal  controls  after  we  cease  to  be  a  smaller  reporting  company  that  is  a  non-accelerated  filer, 
investors could lose confidence in our financial information and the price of our common stock could decline.

Additionally, the existence of any material weakness or significant deficiency would require management to devote significant 
time and incur significant expense to remediate any such material weakness or significant deficiency and management may not 
be able to remediate any such material weakness or significant deficiency in a timely manner. The existence of any material 
weakness in our internal control over financial reporting could also result in errors in our financial statements that could require 
us  to  restate  our  financial  statements,  cause  us  to  fail  to  meet  our  reporting  obligations,  and  cause  stockholders  to  lose 
confidence  in  our  reported  financial  information,  all  of  which  could  materially  and  adversely  affect  our  business  and  share 
price.

-35-

We cannot assure you that we will pay dividends on our common stock, and our indebtedness could limit our ability to pay 
dividends on our common stock.

We currently intend to continue to pay a regular monthly dividend on our common stock of $0.02458 per share ($0.29496 per 
share  annually),  or  an  aggregate  of  approximately  $6.6  million  on  an  annual  basis.  However,  our  future  dividend  policy  is 
subject  to  our  compliance  with  applicable  law,  and  depends  on,  among  other  things,  our  results  of  operations,  financial 
condition,  level  of  indebtedness,  capital  requirements,  contractual  restrictions,  restrictions  in  our  debt  agreements  and  in  any 
preferred stock we may issue in the future, business prospects, and other factors that our board of directors may deem relevant. 
Dividend payments are not mandatory or guaranteed; there can be no assurance that we will continue to pay a dividend in the 
future.

Delaware  law,  certain  provisions  in  our  certificate  of  incorporation  and  bylaws,  and  regulations  of  the  ACC  may  prevent 
efforts by our stockholders to change the direction or management of the Company.

We are a Delaware corporation, and the anti-takeover provisions of Delaware law impose various impediments to the ability of 
a third party to acquire control of us, even if a change of control would be beneficial to our existing stockholders. In addition, 
our amended and restated certificate of incorporation and amended and restated bylaws contain provisions that may make the 
acquisition of our company more difficult, including, but not limited to, the following:

•

•

•

•

•

only allowing our board of directors, Chairman of our board of directors, Chief Executive Officer, or President to call 
special meetings of our stockholders;

setting forth specific procedures regarding how our stockholders may present proposals or nominate directors for 
election at stockholder meetings;

requiring advance notice and duration of ownership requirements for stockholder proposals;

permitting our board of directors to issue preferred stock without stockholder approval; and

limiting the rights of stockholders to amend our bylaws.

These  provisions  could  discourage,  delay,  or  prevent  a  transaction  involving  a  change  in  control  of  our  company.  These 
provisions could also discourage proxy contests and make it more difficult for you and other stockholders to elect directors of 
your choosing and cause us to take other corporate actions you desire. In addition, because our board of directors is responsible 
for appointing the members of our management team, these provisions could in turn affect any attempt by our stockholders to 
replace current members of our management team.

Additionally, the ACC must determine that certain types of transactions will not impair our financial status, prevent us from 
attracting capital at fair and reasonable terms, or impair our ability to provide safe, reasonable, and adequate service. Pursuant 
to this regulatory mandate, the ACC may impose conditions that could discourage, delay, or prevent a transaction involving a 
change in control of our company.

Taking advantage of the reduced disclosure requirements applicable to smaller reporting companies may make our common 
stock less attractive to investors.

We are a "smaller reporting company" as defined in the Exchange Act. As such, we are eligible to take advantage of certain 
exemptions from various reporting requirements that are otherwise applicable generally to public companies including, but not 
limited to, (i) not being required to comply with the auditor attestation requirements of Section 404(b) of the Sarbanes-Oxley 
Act (so long as we also remain a non-accelerated filer); (ii) reduced disclosure obligations regarding executive compensation in 
our periodic reports and proxy statements; and (iii) reduced disclosure obligations regarding financial statements. 

We may take advantage of the scaled disclosures available to smaller reporting companies for so long as our voting and non-
voting common stock held by non-affiliates is less than $250 million measured on the last business day of our second fiscal 
quarter, or our annual revenue is less than $100 million during the most recently completed fiscal year and our voting and non-
voting common stock held by non-affiliates is less than $700 million measured on the last business day of our second fiscal 
quarter. 

We  cannot  predict  if  investors  will  find  our  common  stock  less  attractive  as  a  result  of  our  taking  advantage  of  these 
exemptions and as a result, there may be a less active trading market for our common stock and our stock price may be more 
volatile. 

-36-

General Risk Factors

Substantial  future  sales  of  our  common  stock,  or  the  perception  in  the  public  markets  that  these  sales  may  occur,  may 
depress our stock price.

Sales of substantial amounts of our common stock in the public market, or the perception that these sales could occur, could 
adversely affect the price of our common stock and could impair our ability to raise capital through the sale of additional shares.

We have also filed a registration statement registering under the Securities Act of 1933, as amended (the “Securities Act”), the 
shares of our common stock reserved for issuance in respect of stock options and other incentive awards granted to our officers 
and certain of our employees. If these officers or employees cause a large number of securities to be sold in the public market, 
such sales could also reduce the trading price of our common stock and impede our ability to raise future capital.

We incur costs as a result of being a public company in the U.S.

As  a  public  company  in  the  U.S.,  we  incur  significant  legal,  accounting,  insurance,  and  other  expenses,  including  costs 
associated  with  U.S.  public  company  reporting  requirements.  The  expenses  incurred  by  U.S.  public  companies  generally  for 
reporting and corporate governance purposes have been increasing. We expect these rules and regulations to increase our legal 
and financial compliance costs and to make some activities more time-consuming and costly. These laws and regulations could 
also make it more difficult or costly for us to obtain certain types of insurance, including director and officer liability insurance, 
and we may be forced to accept reduced policy limits and coverage or incur substantially higher costs to obtain the same or 
similar coverage. Furthermore, if we are unable to satisfy our obligations as a public company, we could be subject to delisting 
of our common stock, fines, sanctions and other regulatory action, and potentially civil litigation.

If investment analysts cease to publish research or reports about our business or if they publish negative evaluations of our 
common stock, the price of our common stock could decline.

The trading market for our common stock will rely in part on the research and reports that investment analysts publish about us 
or  our  business.  However,  if  no  or  few  analysts  commence  coverage  of  the  Company,  the  trading  price  of  our  stock  would 
likely decrease. Even if we do obtain such analyst coverage, if one or more of the analysts covering our business downgrade 
their evaluations of our stock, the price of our common stock could decline. If one or more of these analysts cease to cover our 
common  stock,  we  could  lose  visibility  in  the  market  for  our  stock,  which  in  turn  could  cause  our  common  stock  price  to 
decline.

If our operating and financial performance in any given period does not meet the guidance that we provide to the public or 
the expectations of investment analysts, our stock price may decline.

We may provide public guidance on our expected operating and financial results for future periods. Any such guidance will be 
comprised  of  forward-looking  statements  subject  to  the  risks  and  uncertainties  described  in  this  Form  10-K  and  in  our  other 
public filings with the SEC and public statements. Whether or not we provide guidance, investment analysts may publish their 
estimates  of  our  future  financial  performance.  Our  actual  results  may  not  always  be  in  line  with  or  exceed  any  guidance  we 
have  provided  or  the  expectations  of  investment  analysts,  especially  in  times  of  economic  uncertainty.  If,  in  the  future,  our 
operating  or  financial  results  for  a  particular  period  do  not  meet  any  guidance  we  provide  or  the  expectations  of  investment 
analysts or if we or investment analysts reduce estimates of our performance for future periods, the market price of our common 
stock may decline.

-37-

Owned or 
Leased

Leased

Owned

Owned

Owned

Owned

Owned

ITEM 1B.

UNRESOLVED STAFF COMMENTS

None.

ITEM 2.

PROPERTIES

The following table lists the properties that we own or lease:

Nature of Property

Location

Operated By

Corporate Offices

Wastewater Treatment Plant

Global Water Center - Regional 
Office

Phoenix, Arizona

Maricopa, Arizona

Maricopa, Arizona

Global Water Resources, Inc.

Global Water - Palo Verde Utilities Company, Inc.

Global Water - Palo Verde Utilities Company, Inc.

Wastewater Utility Plant

8 Lift Stations - Maricopa, Arizona

Global Water - Palo Verde Utilities Company, Inc.

Water Utility Plant

Water Utility Plant

Water Utility Plant

Water Utility Plant

Water Utility Plant

Irrigation Utility Plant

Water Utility Plant

Wastewater Utility Plant

Water Utility Plant

Water Utility Plant

Water Utility Plant

Water Utility Plant

Water Utility Plant

16 Well Sites - Maricopa, Arizona

Global Water - Santa Cruz Water Company, Inc.

5 Water Distribution Sites - Maricopa, 
Arizona

Global Water - Santa Cruz Water Company, Inc.

9 sites - Western Maricopa County, Arizona Global Water - Greater Tonopah Water Company, Inc.

Owned

4 sites - Northern Maricopa County, Arizona Global Water - Northern Scottsdale Water Company, Inc. Owned

Western Maricopa County, Arizona

Global Water - Eagletail Water Company, Inc.

Mesa, Arizona

Red Rock, Arizona

Red Rock, Arizona

Tucson, Arizona

Tucson, Arizona 

Tucson, Arizona 

Tucson, Arizona 

Global Water - Turner Ranches Irrigation, Inc.

Global Water - Red Rock Utilities Company. Inc.

Global Water - Red Rock Utilities Company. Inc.

Global Water - Mirabell Water Company, Inc.

Global Water - Francesca Water Company, Inc.

Global Water - Tortolita Water Company, Inc.

Global Water - Lyn Lee Water Company, Inc.

Owned

Owned

Owned

Owned

Owned

Owned 

Owned

Owned

Green Valley, Arizona

Global Water - Las Quintas Serenas Water Company, Inc. Owned

We believe that our existing properties are adequate to meet our current needs.

ITEM 3. LEGAL PROCEEDINGS

In the ordinary course of business, we may, from time to time, be subject to various pending and threatened lawsuits in which 
claims for monetary damages are asserted. To our knowledge, we are not involved in any legal proceeding which is expected to 
have a material effect on us.

ITEM 4. MINE SAFETY DISCLOSURES

Not applicable.

PART II

ITEM 5.

MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER MATTERS, 
AND ISSUER PURCHASES OF EQUITY SECURITIES

Market Information

Our  common  stock  is  listed  on  the  NASDAQ  Global  Market  (“NASDAQ”)  under  the  symbol  “GWRS”.  Our  common  stock 
began  trading  on  the  NASDAQ  on  April  28,  2016.  There  was  no  public  market  for  GWRS  common  stock  prior  to 
April 28, 2016.

Shareholders

As of March 10, 2022, there were approximately 16 shareholders of record of our common stock. Because many shares of our 
common stock are held by brokers and other institutions on behalf of stockholders, we are unable to estimate the total number 
of stockholders represented by these holders of record.

Dividends

We  currently  intend  to  continue  to  pay  a  regular  monthly  dividend  of  $0.02458  per  share  ($0.29496  per  share  annually). 
However, our future dividend policy is subject to our compliance with applicable law, and depending on, among other things, 
our results of operations, financial condition, level of indebtedness, capital requirements, contractual restrictions, restrictions in 
our debt agreements and in any preferred stock we may issue in the future, business prospects, and other factors that our board 
of directors may deem relevant. See “Management’s Discussion and Analysis of Results of Operations and Financial Condition 
– Liquidity and Capital Resources” in Part II, Item 7 of this Form 10-K for a discussion of provisions of our senior secured 
notes and our revolving credit facility that limit the payment of dividends.

-39-

Performance Graph

The following graph compares the relative performance of our common stock, the S&P 500 Index, and our Peer Group Index. 
This graph covers the period from December 31, 2016 through December 31, 2021. The graph assumes that $100 was invested 
on  December  31,  2016  in  the  common  stock  of  GWRS,  the  S&P  500  Index,  and  our  Peer  Group  Index,  and  also  assumes 
reinvestment  of  dividends.  The  stock  price  performance  on  the  following  graph  is  not  necessarily  indicative  of  future  stock 
price performance.

* Peer group includes American States Water Company, American Water Works, Aqua America, Inc., Artesian Resources 
Corp., California Water, SJW Group, Middlesex Water Company, and York Water Co.

12/31/16

12/31/17

12/31/18

12/31/19

12/31/20

12/31/21

Global Water Resources, Inc.

S&P 500 Index

Peer Group Index**

$ 

$ 

$ 

145.78  $ 

149.91  $ 

163.04  $ 

211.78  $ 

232.44  $ 

107.85  $ 

128.80  $ 

120.76  $ 

155.64  $ 

180.94  $ 

117.88  $ 

144.10  $ 

161.07  $ 

207.70  $ 

231.18  $ 

248.02 

218.36 

264.86 

Issuer Purchases of Equity Securities

The following table presents information with respect to purchases of common stock we made during the three months ended 
December 31, 2021.

Period

October 1 to 31, 2021
November 1 to 30, 2021
December 1 to 31, 2021
Total

Total Number of 
Shares Purchased

Average Price Paid Per 
Share

Total Number of Shares 
Purchased as Part of 
Publicly Announced Plans 
or Programs

Approximate Dollar Value 
of Shares that May Yet Be 
Purchased Under the 
Plans or Programs

—  $ 
—  $ 
—  $ 
— 

— 
— 
— 

— 
— 
— 
— 

— 
— 
— 

Unregistered Sales of Equity Securities 

None.

-40-

COMPARISION OF 60 MONTH CUMULATIVE TOTAL RETURN*Global Water Resources, Inc.S&P 500 IndexPeer Group Index*12/31/166/30/1712/31/176/30/1812/31/186/30/1912/31/196/30/2012/31/206/30/2112/31/21$80.00$100.00$120.00$140.00$160.00$180.00$200.00$220.00$240.00$260.00$280.00$300.00 
 
 
 
 
 
 
 
 
 
 
 
ITEM 6.

[RESERVED]

-41-

ITEM 7.

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS 
OF OPERATIONS

The  following  management’s  discussion  and  analysis  of  Global  Water  Resources,  Inc.'s  (the  "Company",  "GWRI",  "we",  or 
"us") financial condition and results of operations (“MD&A”) relate to the year ended December 31, 2021 and should be read 
together with the condensed consolidated financial statements and accompanying notes included in Part II, Item 8 of this Form 
10-K.

Overview

We are a water resource management company that owns, operates, and manages water, wastewater, and recycled water utilities 
in  strategically  located  communities,  principally  in  metropolitan  Phoenix,  Arizona.  GWRI  seeks  to  deploy  an  integrated 
approach, which the Company refers to as “Total Water Management". Total Water Management is a comprehensive approach 
to water utility management that reduces demand on scarce non-renewable water sources and costly renewable water supplies, 
in a manner that ensures sustainability and greatly benefits communities both environmentally and economically. This approach 
employs a series of principles and practices that can be tailored to each community: 

•

•

•

•

•

•

Reuse of recycled water, either directly or to non-potable uses, through aquifer recharge, or direct potable reuse;

Regional planning;

Use of advanced technology and data;

Employing respected subject matter experts and retaining thought and application leaders; 

Leading  outreach  and  educational  initiatives  to  ensure  all  stakeholders  including  customers,  development  partners, 
regulators,  and  utility  staff  are  knowledgeable  on  the  principles  and  practices  of  our  Total  Water  Management 
approach; and

Establishing partnerships with communities, developers, and industry stakeholders to gain support of our Total Water 
Management principles and practices.  

COVID-19 Update

In late 2019, a novel strain of coronavirus (COVID-19) was reported to have surfaced in Wuhan, China. In March 2020, the 
World  Health  Organization  declared  the  COVID-19  outbreak  a  global  pandemic.  Since  that  time,  government  authorities 
around the world implemented numerous measures to try to reduce the spread of the COVID-19 pandemic, such as travel bans 
and restrictions, quarantines, shelter-in-place, stay-at-home, or total lock-down (or similar) orders and business limitations and 
shutdowns.  Throughout  2021,  states  and  localities  were  in  the  midst  of  a  vaccine  distribution  program;  however,  the  rate  of 
vaccination has been slowed by vaccine hesitancy in some areas. More recently, new variants of COVID-19, such as the Delta 
and  Omicron  variants,  that  are  more  contagious  than  previous  strains  have  emerged.  The  spread  of  these  new  strains  have 
caused many government authorities to reimplement the aforementioned measures to try to reduce the spread that had become 
less prevalent.

Our water and wastewater services are essential services and we intend to continue to provide those services for our customers. 
As a result of the economic hardships caused by the COVID-19 pandemic, we voluntarily agreed not to disconnect customers or 
charge late fees during the year ended December 31, 2020. 

However, we resumed disconnections starting February 9, 2021. In 2020, we also expanded our customer assistance program to 
include a larger customer base, while increasing the annual maximum benefit and including additional qualifying categories to 
include disabled veterans, deployed service members, furloughed workers, and customers with a medical hardship. As of 
December 31, 2021, the COVID-19 pandemic did not have a material impact on uncollectible accounts.  However, we continue 
to face various uncertainties related to the impact of the continuing COVID-19 pandemic on the overall economy and our 
business, including whether we will continue to be able to sustain our level of bad debt expense.

We continue to monitor the impact of COVID-19 pandemic on our business and operations, including how it will impact our 
customers, employees, suppliers, vendors, and business partners. While the COVID-19 pandemic did not have a material effect 
on our business operations, results of operations, cash flows, and financial position for the years ended December 31, 2021 and 
2020, we are unable to predict the ultimate extent to which our business operations, results of operations, cash flows, and 
financial position will be impacted by the COVID-19 pandemic. The degree to which the COVID-19 pandemic impacts our 

-42-

business operations, results of operations, cash flows, and financial position will depend on future developments, which are 
highly uncertain, continuously evolving and cannot be predicted. This includes, but is not limited to, the duration and spread of 
the COVID-19 pandemic; its severity; the emergence and severity of its variants; the actions to contain the virus or treat its 
impact, such as the availability and efficacy of vaccines (particularly with respect to emerging strains of the virus) and potential 
hesitancy to utilize them; general economic factors, such as increased inflation; supply chain constraints; labor supply issues; 
restrictions on travel and transportation; and how quickly and to what extent normal economic and operating conditions can 
resume. 

Further, our current results and financial condition discussed herein may not be indicative of future operating results and trends. 
Refer  to  “Risk  Factors”  included  in  Part  I,  Item  1A  of  this  Form  10-K  for  additional  risks  we  face  due  to  the  COVID-19 
pandemic.

Business Outlook

2020 and 2021 continued the trend of positive growth in new connections. According to the 2020 U.S. Census Data, the 
Phoenix metropolitan statistical area (“MSA”) is the 11th largest MSA in the U.S. and had a population of 4.8 million, an 
increase of 14% over the 4.2 million people reported in the 2010 Census. Metropolitan Phoenix continues to grow due to its 
low-cost housing, excellent weather, large and growing universities, a diverse employment base, and low taxes. The 
Employment and Population Statistics Department of the State of Arizona predicts that the Phoenix Metropolitan area will have 
a population of 5.7 million people by 2030 and 6.5 million by 2040. During the twelve months ended December 31, 2021, even 
though Arizona’s unemployment rate decreased by 5.1%, the state ranked in the top fifteen nationally for job growth.

According to the W.P. Carey School of Business Greater Phoenix Blue Chip Real Estate Consensus Panel ("Greater Phoenix 
Blue  Chip  Panel",  the  single  family  market  experienced  a  period  of  very  rapid  growth  in  2021  with  approximately  31,000 
building permits issued. Strong underlying demand and an extreme shortage of existing inventory pushed prices up rapidly. The 
Greater Phoenix Blue Chip Panel expects this to continue but at a slower pace as lack of product and affordability issues slow 
demand. Building permits are forecasted to increase to 35,000 and 36,000 in 2022 and 2023, respectively. 

We  believe  that  our  utilities  and  service  areas  are  directly  in  the  anticipated  path  of  growth  primarily  in  the  metropolitan 
Phoenix area. Market data indicates that our service areas currently incorporate a large portion of the final platted lots, partially 
finished lots, and finished lots in metropolitan Phoenix. Management believes that we are well-positioned to benefit from the 
near-term  growth  in  metropolitan  Phoenix  due  to  the  availability  of  lots  and  existing  infrastructure  in  place  within  our 
services areas.

Factors Affecting our Results of Operations

Our financial condition and results of operations are influenced by a variety of industry-wide factors, including but not limited 
to:

•

•

•

•

•

•

•

population and community growth;

economic and environmental utility regulation;

economic environment;

the need for infrastructure investment;

production and treatment costs;

weather and seasonality; and

access to and quality of water supply.

The COVID-19 pandemic may impact the degree to which these factors affect our financial condition and results of operations 
as discussed above under "COVID-19 Update."

We are subject to economic regulation by the state regulator, the Arizona Corporation Commission (“ACC”). The U.S. federal 
and state governments also regulate environmental, health and safety, and water quality matters. We continue to execute on our 
strategy to optimize and focus the Company in order to provide greater value to our customers and shareholders by aiming to 
deliver predictable financial results, making prudent capital investments, and focusing our efforts on earning an appropriate rate 
of return on our investments.

Population and Community Growth

-43-

Population and community growth in the metropolitan Phoenix area served by our utilities have a direct impact on our earnings. 
An  increase  or  decrease  in  our  active  service  connections  will  affect  our  revenues  and  variable  expenses  in  a  corresponding 
manner. Our total service connections, including both active service connections and connections to vacant homes, increased 
5,024 connections, or 10.2%, from a total of 49,158 as of December 31, 2020 to 54,182 as of December 31, 2021. This increase 
was due primarily to organic growth in new connections combined with the acquisition of Global Water - Las Quintas Serenas 
Company, Inc. ("Las Quintas").

As  of  December  31,  2021,  we  have  53,882  active  service  connections  compared  to  48,899  active  service  connections  as  of 
December  31,  2020,  an  increase  of  4,983,  or  10.2%.  As  with  the  increase  in  total  service  connections,  the  increase  is  due 
primarily to the organic growth in new connections. Approximately 90.9% of the 53,882 active service connections are serviced 
by our Global Water - Santa Cruz Water Company, Inc. (“Santa Cruz”) and Global Water - Palo Verde Utilities Company, Inc. 
(“Palo Verde”) utilities as of December 31, 2021.

The graph below presents the historical change in active and total connections for our ongoing operations, adjusting for the July 
2015 condemnation of the assets and operations of Valencia Water Company ("Valencia") and the May 2016 sale of Willow 
Valley.

Economic and Environmental Utility Regulation

We are subject to extensive regulation of our rates by the ACC, which is charged with establishing rates based on the provision 
of reliable service at a reasonable cost while also providing an opportunity to earn a fair rate of return on rate base for investors 
of utilities. The ACC uses a historical test year to evaluate whether the plant in service is used and useful, to assess whether 
costs were prudently incurred, and to set “just and reasonable” rates. Rate base is typically the depreciated original cost of the 
plant in service (net of contributions in aid of construction (“CIAC”) and advances in aid of construction (“AIAC”) which are 
funds or property provided to a utility under the terms of a main extension agreement, the value of which may be refundable), 
that  has  been  determined  to  have  been  “prudently  invested”  and  “used  and  useful”,  although  the  reconstruction  cost  of  the 
utility plant may also be considered in determining the rate base. The ACC also decides on an applicable capital structure based 
on actual or hypothetical analyses. The ACC determines a “rate of return” on that rate base, which includes the approved capital 

-44-

Total Active vs. Total ConnectionsTotal ActiveTotal ConnectionsMar-16Jun-16Sep-16Dec-16Mar-17Jun-17Sep-17Dec-17Mar-18Jun-18Sep-18Dec-18Mar-19Jun-19Sep-19Dec-19Mar-20Jun-20Sep-20Dec-20Mar-21Jun-21Sep-21Dec-2129,00030,00031,00032,00033,00034,00035,00036,00037,00038,00039,00040,00041,00042,00043,00044,00045,00046,00047,00048,00049,00050,00051,00052,00053,00054,00055,000structure and the actual cost of debt and a fair and reasonable cost of equity based on the ACC's judgment. The overall revenue 
requirement for rate making purposes is established by multiplying the rate of return by the rate base and adding “prudently” 
incurred operating expenses for the test year, depreciation, and any applicable pro forma adjustments.

To ensure an optimal combination of access to water and water conservation balanced with a fair rate of return for investors, 
our water utility operating revenue is based on two components: a fixed fee and a consumption or volumetric fee. For our water 
utilities, the fixed fee, or “basic service charge,” provides access to water for residential usage and has generally been set at a 
level to produce 50% of total revenue. The volumetric fee is based on the total volume of water supplied to a given customer 
after the minimum number of gallons, if any, covered by the basic service charge, multiplied by a price per gallon set by a tariff 
approved by the ACC. A discount to the volumetric rate applies for customers that use less than an amount specified by the 
ACC.  For  all  investor-owned  water  utilities,  the  ACC  requires  the  establishment  of  inverted  tier  conservation  oriented  rates, 
meaning  that  the  price  of  water  increases  as  consumption  increases.  For  wastewater  utilities,  wastewater  collection,  and 
treatment  can  be  based  on  volumetric  or  fixed  fees.  Our  wastewater  utility  services  are  billed  based  solely  on  a  fixed  fee, 
determined by the size of the water meter installed. Recycled water is sold on a volumetric basis with no fixed fee component.

We  are  required  to  file  rate  cases  with  the  ACC  to  obtain  approval  for  a  change  in  rates.  Rate  cases  and  other  rate-related 
proceedings can take a year or more to complete. As a result, there is frequently a delay, or regulatory lag, between the time of a 
capital  investment  or  incurrence  of  an  operating  expense  increase  and  when  those  costs  are  reflected  in  rates.  In  normal 
conditions, it would not be uncommon to see us file for a rate increase every three years based on year one being the test year, 
year two being the rate case filing year, and year three being the rate case award year. However, based on our settlement with 
the ACC in 2014 and extended new rate phase-in period, we did not initiate the next rate case on this timeline. On August 28, 
2020, 12 of our 18 regulated utilities each filed a rate case application with the ACC for water, wastewater, and recycled water 
rates, as well as the consolidation of water and/or wastewater rates for certain of the utilities, using the year ending December 
31, 2019 as the test year for the rate case. Refer to “—Rate Case Activity” and “—Corporate Transactions—ACC Rate Case” 
for additional information.

Our water and wastewater operations are also subject to extensive United States federal, state, and local laws and regulations 
governing  the  protection  of  the  environment,  health  and  safety,  the  quality  of  the  water  we  deliver  to  our  customers,  water 
allocation rights, and the manner in which we collect, treat, and discharge wastewater. We are also required to obtain various 
environmental permits from regulatory agencies for our operations. The ACC also sets conditions and standards for the water 
and  wastewater  services  we  deliver.  We  incur  substantial  costs  associated  with  compliance  with  environmental,  health  and 
safety, and water quality regulation.

Environmental, health and safety, and water quality regulations are complex and change frequently, and they have tended to 
become more stringent over time. As newer or stricter standards are introduced, they could increase our operating expenses. We 
would  generally  expect  to  recover  expenses  associated  with  compliance  for  environmental  and  health  and  safety  standards 
through rate increases, but this recovery may be affected by regulatory lag.

Economic Environment

The  growth  of  our  customer  base  depends  almost  entirely  on  the  success  of  developers  in  developing  residential  and 
commercial properties within our service areas. Real estate development is a cyclical industry and development in our service 
areas is contingent upon construction or acquisition of major public improvements, such as arterial streets, drainage facilities, 
telephone  and  electrical  facilities,  recreational  facilities,  street  lighting,  and  local  in-tract  improvements  (e.g.,  site  grading). 
Many of these improvements are built by municipalities with public financing, and municipal resources and access to capital 
may  not  be  sufficient  to  support  development  in  areas  of  rapid  population  growth.  For  additional  information  and  risks 
associated with the economic environment, see “Risk Factors” in Part I, Item 1A of this Form 10-K.

Infrastructure Investment

Capital expenditures for infrastructure investment are a component of the rate base on which our regulated utility subsidiaries 
are allowed to earn an equity return. Capital expenditures for infrastructure provide a basis for earnings growth by expanding 
our “used and useful” rate base, which is a component of our permitted return on investment and revenue requirement. We are 
generally able to recover a rate of return on these capital expenditures (return on equity and debt), together with debt service 
and certain operating costs, through the rates we charge.

We  have  an  established  capital  improvement  plan  to  make  targeted  capital  investments  to  repair  and  replace  existing 
infrastructure  as  needed,  address  operating  redundancy  requirements,  improve  our  overall  financial  performance  and  expand 
our infrastructure in areas where growth is occurring. 

-45-

Additionally, to reduce our deferred tax liability of approximately $19.4 million resulting from the gain on the condemnation of 
the operations and assets of Valencia, we completed in 2020 the planned investments within our capital improvement plan that 
we  determined  would  qualify  under  the  Internal  Revenue  Code  ("IRC")  §1033  re-investment  criteria  pursuant  to  a  favorable 
Private  Letter  Ruling  with  the  Internal  Revenue  Service  (the  "IRS").  Refer  to  “—Corporate  Transactions—Private  Letter 
Ruling” for additional information. 

Production and Treatment Costs

Our water and wastewater services require significant production resources and therefore result in significant production costs. 
Although  we  are  permitted  to  recover  these  costs  through  the  rates  we  charge,  regulatory  lag  can  decrease  our  margins  and 
earnings  if  production  costs  or  other  operating  expenses  increase  significantly  before  we  are  able  to  recover  them  through 
increased  rates.  Our  most  significant  costs  include  labor,  chemicals  used  to  treat  water  and  wastewater,  and  power  used  to 
operate pumps and other equipment. Power and chemical costs can be volatile. However, we employ a variety of technologies 
and methodologies to minimize costs and maximize operational efficiencies. Additionally, with our Total Water Management 
approach,  whereby  we  maximize  the  direct  beneficial  reuse  of  recycled  water,  we  can  realize  significant  treatment  costs  and 
power savings because smaller volumes of water are required for potable use. Many utilities require that all water be treated to 
potable  standards  irrespective  of  use.  Total  Water  Management  focuses  on  the  right  water  for  the  right  use.  Potable  water  is 
needed for consumption and recycled water is acceptable for non-potable uses such as irrigation. Non-potable water does not 
need  to  be  treated  for  commonly  occurring  and  regulated  constituents  such  as  arsenic,  or  for  other  current  or  future  human 
consumption health-based contaminants.

Weather and Seasonality

Our ability to meet the existing and future water demands of our customers depends on an adequate supply of water. Drought, 
overuse of sources of water, the protection of threatened species or habitats, or other factors may limit the availability of ground 
and surface water. Also, customer usage of water and recycled water is affected by weather conditions, particularly during the 
summer. Our water systems generally experience higher demand in the summer due to the warmer temperatures and increased 
usage  by  customers  for  irrigation  and  other  outdoor  uses.  However,  summer  weather  that  is  cooler  or  wetter  than  average 
generally suppresses customer water demand and can have a downward effect on our operating revenue and operating income. 
Conversely, when weather conditions are extremely dry, our business may be affected by government-issued drought-related 
warnings and/or water usage restrictions that would artificially lower customer demand and reduce our operating revenue. For 
additional information and risks associated with weather and seasonality, see “Risk Factors,” included in Part I, Item 1A of this 
Form  10-K.  The  limited  geographic  diversity  of  our  service  areas  makes  the  results  of  our  operations  more  sensitive  to  the 
effect of local weather extremes. The second and third quarters of the year are generally those in which water services revenue 
and wastewater services revenues are highest. Accordingly, interim results should not be considered representative of the results 
of a full year. 

Access to and Quality of Water Supply

In many areas of Arizona (including certain areas that we service), water supplies are limited and, in some cases, current usage 
rates exceed sustainable levels for certain water resources. We currently rely predominantly (and are likely to continue to rely) 
on the pumping of groundwater and the generation and delivery of recycled water for non-potable uses to meet future demands 
in  our  service  areas.  At  present,  groundwater  (and  recycled  water  derived  from  groundwater)  is  the  primary  water  supply 
available to us. In addition, regulatory restrictions on the use of groundwater and the development of groundwater wells, lack of 
available  water  rights,  drought,  overuse  of  local  or  regional  sources  of  water,  protection  of  threatened  species  or  habitats,  or 
other factors, including climate change, may limit the availability of ground or surface water. For additional information and 
risks associated with the access to and quality of water supply, see “Risk Factors,” included in Item 1A of this Form 10-K.

Rate Case Activity

On July 9, 2012, we filed rate applications with the ACC to adjust the revenue requirements for seven utilities. In August 2013, 
we entered into a settlement agreement with the ACC staff, the Residential Utility Consumers Office, the City of Maricopa, and 
other parties to the rate case. The settlement required approval by the ACC before it could take effect. In February 2014, the 
rate case proceedings were completed and the ACC issued Rate Decision No. 74364, approving the settlement agreement. The 
collective rate increase included a 9.5% return on common equity which contributed to a 15% increase over revenue in 2011.

-46-

For  our  utilities,  adjusting  for  the  condemnation  of  the  operations  and  assets  of  Valencia  and  the  sale  of  Willow  Valley,  the 
settlement  provided  for  a  collective  aggregate  revenue  requirement  increase  of  $3.6  million  based  on  2011  test  year  service 
connections, phased-in over time, with the first increase in January 2015 as follows (in thousands, not updated for the Federal 
Tax  Cuts  and  Jobs  Act  (the  “TCJA”),  refer  to  "—Corporate  Transactions—ACC  Tax  Docket"  for  further  details):

2015
2016
2017
2018
2019
2020
2021

$ 

Incremental

Cumulative

1,083  $ 
887 
335 
335 
335 
335 
335 

1,083 
1,970 
2,305 
2,640 
2,975 
3,310 
3,645 

Whereas  this  phase-in  of  additional  revenues  was  determined  using  a  2011  test  year,  to  the  extent  that  the  number  of  active 
service connections increases from 2011 levels, the additional revenues may be greater than the amounts set forth above. On the 
other  hand,  if  active  connections  decrease  or  we  experience  declining  usage  per  customer,  we  may  not  realize  all  of  the 
anticipated revenues. 

On  September  20,  2018,  the  ACC  issued  Rate  Decision  No.  76901,  which  set  forth  the  reductions  in  revenue  for  our  Santa 
Cruz, Palo Verde, Greater Tonopah, and Northern Scottsdale utilities due to the TCJA. Rate Decision No. 76901 adopted the 
phase-in approach for the reductions to match the phase-in of our revenue requirement under Rate Decision No. 74364. Refer to 
"— Corporate Transactions — ACC Tax Docket" for details regarding Decision No. 76901.

On August 28, 2020, 12 of our 18 regulated utilities each filed a rate case application with the ACC for water, wastewater, and 
recycled  water  rates,  as  well  as  the  consolidation  of  water  and/or  wastewater  rates  for  certain  of  the  utilities,  using  the  year 
ending  December  31,  2019  as  the  test  year  for  the  rate  case.  Refer  to  “—  Corporate  Transactions  —  ACC  Rate  Case”  for 
additional information.

ICFA Treatment

From 2003 to 2008, we entered into approximately 154 infrastructure coordination and financing agreements (“ICFAs”) with 
developers and landowners covering approximately 275 square miles. Under these agreements, we have a contractual obligation 
to the developers and landowners to ensure that amongst other things, physical capacity exists through our regulated utilities for 
water and wastewater to the landowner/developer when needed. We receive fees from the landowner/developer for undertaking 
these obligations that typically are a negotiated amount per planned equivalent dwelling unit for the specified development or 
parcel of land. Payments are generally due to us from the landowner/developer based on progress of the development, with a 
portion due upon signing of the agreement, a portion due upon completion of certain milestones and the final payment due upon 
final plat approval or sale of the subdivision. The payments are non-refundable. Our investment can be considerable, as we may 
phase-in the construction of facilities in accordance with a regional master plan, as opposed to a single development.

With the issuance of Rate Decision No. 74364, in February 2014, the ACC changed how ICFA funds would be characterized 
and  accounted  for  going  forward.  Most  notably,  the  ACC  changed  the  rate  treatment  of  ICFA  funds.  ICFA  funds  already 
received or which had become due prior to the date of Rate Decision No. 74364 were accounted for in accordance with our 
ICFA revenue recognition policy that had been in place prior to the 2010 Regulatory Rate Decision, wherein the funds received 
are recognized as revenue once the obligations specified in the ICFA were met. Rate Decision No. 74364 prescribes that of the 
ICFA funds which come due and are paid subsequent to December 31, 2013, 70% of the ICFA funds will be recorded in the 
associated utility subsidiary as a hook-up fee (“HUF”) liability, with  the remaining 30% to be recorded as deferred revenue, 
until  such  time  that  the  HUF  tariff  is  fully  funded,  after  which  the  remaining  funds  will  be  recorded  as  deferred  revenue  in 
accordance with our ICFA revenue recognition policy. A HUF tariff, specifying the dollar value of a HUF for each utility, was 
approved  by  the  ACC  as  part  of  Rate  Decision  No.  74364.  We  are  responsible  for  assuring  the  full  HUF  value  is  paid  from 
ICFA proceeds, and recorded in its full amount by predetermined milestones in Rate Decision No. 74364, even if it results in 
recording less than 30% of the ICFA fee as deferred revenue.

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We account for the portion of future payments received under these agreements allocated to HUF liability as CIAC. However, 
from the regulator’s perspective, HUFs do not impact rate base until the related funds are expended. These funds are segregated 
in a separate bank account and used to construct plant assets. The HUF liability is to be relieved once the funds are used for the 
construction  of  plant.  For  facilities  required  under  a  hook-up  fee  or  ICFA,  we  must  first  use  the  HUF  funds  received,  after 
which  we  may  use  debt  or  equity  financing  for  the  remainder  of  construction.  The  deferred  revenue  portion  of  these  fees  is 
recognized as revenue once the obligations specified within the applicable ICFA are met, including construction of sufficient 
operating capacity to serve the customers for which revenue was deferred. 

Pursuant to Rate Decision No. 74364, we have agreed not to enter into any new ICFAs, and instead would utilize HUF tariffs, 
which have become an acceptable industry practice in Arizona. As part of the settlement, a HUF tariff was established for each 
utility. Existing ICFAs will remain in place, with 70% of future ICFA payments to be recorded as HUFs until the HUF liability 
is fully funded. The HUF liability is relieved as funds are expended to construct plant, at which time a corresponding amount is 
recorded  to  CIAC.  The  portion  of  ICFA  proceeds  not  recorded  as  HUF  will  be  recorded  as  revenue  or  deferred  revenue,  in 
accordance with our ICFA revenue recognition policy.

In addition to ICFAs, we have various line extension agreements with developers and builders, through which funds, water line 
extensions  or  wastewater  line  extensions  are  provided  to  us  by  the  developers  and  are  considered  refundable  advances  for 
construction.  These  AIACs  are  subject  to  refund  by  us  to  the  developers  through  annual  payments  that  are  computed  as  a 
percentage  of  the  total  annual  gross  revenue  earned  from  customers  connected  to  utility  services  constructed  under  the 
agreement over a specified period. Upon the expiration of the agreements’ refunding period, the remaining balance of the AIAC 
becomes nonrefundable and at that time is considered CIAC. CIAC is amortized as a reduction of depreciation expense over the 
estimated  remaining  life  of  the  related  utility  plant.  For  rate-making  purposes,  a  utility  plant  funded  by  AIAC  and  CIAC  is 
excluded  from  rate  base.  The  taxability  of  AIAC  and  CIAC  was  changed  with  the  enactment  of  the  TCJA.  Previously,  the 
majority of AIAC and CIAC that we collected were not taxable; however, with the enactment of the TCJA, they are taxable 
going forward. On November 27, 2018, the ACC ruled that the utility may require that the contributor pay a gross-up to the 
utility  consisting  of  55%  of  the  income  tax  expense  with  the  utility  covering  the  remaining  45%  of  the  income  tax  expense. 
Effective January 1, 2021, CIAC and AIAC for regulated water and sewage disposal facility companies will be excluded from 
income under IRC Section 118. Due to the 2021 IRC Section 118 amendment, the Company refunded $1.4 million in developer 
taxes  paid  for  contributions  made  after  December  31,  2020.  For  more  details  regarding  the  ruling,  refer  to  "—Corporate 
Transactions — ACC Tax Docket."

Corporate Transactions

Stipulated Condemnation of the Operations and Assets of Valencia

On  July  14,  2015,  we  closed  the  stipulated  condemnation  to  transfer  the  operations  and  assets  of  Valencia  to  the  City  of 
Buckeye.  Terms  of  the  condemnation  were  agreed  upon  through  a  settlement  agreement  and  stipulated  final  judgment  of 
condemnation  wherein  the  City  of  Buckeye  acquired  all  the  operations  and  assets  of  Valencia  and  assumed  operation  of  the 
utility upon close. The City of Buckeye paid the Company $55.0 million at close, plus an additional $0.1 million in working 
capital  adjustments.  The  City  of  Buckeye  is  obligated  to  pay  the  Company  a  growth  premium  equal  to  $3,000  for  each  new 
water meter installed within Valencia’s prior service areas in the City of Buckeye, for a 20-year period ending December 31, 
2034, subject to a maximum payout of $45.0 million over the term of the agreement.

Private Letter Ruling

On  June  2,  2016,  we  received  a  Private  Letter  Ruling  from  the  IRS  that,  for  purposes  of  deferring  the  approximately  $19.4 
million gain realized from the condemnation of the operations and assets of Valencia, determined that the assets converted upon 
the  condemnation  of  such  assets  could  be  replaced  through  certain  reclamation  facility  improvements  contemplated  by  the 
Company under IRC §1033 as property similar or related in service or use.

Pursuant to IRC §1033, as of December 31, 2020 the Company fully deferred the remaining tax liability. 

ACC Tax Docket

On  December  20,  2017,  the  ACC  opened  a  docket  to  address  the  utility  ratemaking  implications  of  the  TCJA.  The  ACC 
subsequently approved an order in February 2018 requiring Arizona utilities to apply regulatory accounting treatment, which 
includes the use of regulatory assets and regulatory liabilities, to address all impacts from the enactment of the TCJA.

-48-

On  September  20,  2018,  the  ACC  issued  Rate  Decision  No.  76901,  which  set  forth  the  reductions  in  revenue  for  our  Santa 
Cruz, Palo Verde, Greater Tonopah, and Northern Scottsdale utilities due to lower corporate tax rates under the TCJA.  Rate 
Decision  No.  76901  adopted  a  phase-in  approach  for  the  reductions  to  match  the  phase-in  of  our  revenue  requirement  under 
Rate Decision No. 74364 enacted in February 2014. In 2021, the final year of the phase-in, the annual  reductions in revenue for 
our  Santa  Cruz,  Palo  Verde,  Greater  Tonopah,  and  Northern  Scottsdale  utilities  were  approximately  $415,000,  $669,000, 
$16,000, and $5,000, respectively. The ACC also approved a carrying cost of 4.25% on regulatory liabilities resulting from the 
difference of the fully phased-in rates to be applied in 2021 versus the years leading up to 2021 (i.e., 2018 through 2020).

Rate Decision No. 76901, however, did not address the impacts of the TCJA on accumulated deferred income taxes (“ADIT”), 
including excess ADIT (“EADIT”).  Following the ACC's request for a proposal, the Company made its proposal in filings on 
December 19, 2018 and July 1, 2019. ACC Staff reviewed the Company's filing and requested that the Company defer tariff 
revisions  until  such  revisions  can  be  considered  in  the  next  rate  case.  ACC  Staff  also  requested  that  the  Company  defer 
consideration of the regulatory assets and regulatory liabilities associated with 2018 EADIT amortization.  On July 18, 2019, 
the Company made a filing proposing these items be deferred to the next rate case. Refer to " — Corporate Transactions — 
ACC Rate Case" for additional information regarding the Company's next rate case.   

On November 27, 2018, February 20, 2019, February 28, 2019, and January 23, 2020, the ACC adopted orders relating to the 
funding for income taxes on CIAC and AIAC (which became taxable for our regulated utilities under the TCJA). Those orders 
1) require that under the hybrid sharing method, a contributor will pay a gross-up to the utility consisting of 55% of the income 
tax expense with the utility covering the remaining 45% of the income tax expense; 2) remove the full gross-up method option 
for Class A and B utilities and their affiliates (which includes all of our utilities); 3) ensure proper ratemaking treatment of a 
utility  using  the  self-pay  method;  4)  clarify  that  pass-through  entities  that  are  owned  by  a  “C”  corporation  can  recover  tax 
expense according to methods allowed; and 5) require Class A and B utilities to self-pay the taxes associated with hook-up fee 
contributions  but  permit  using  a  portion  of  the  hook-up  fees  to  fund  these  taxes.  The  Company's  utilities  have  adopted  the 
hybrid sharing method for income tax on CIAC and AIAC.

Effective  January  1,  2021,  contributions  made  in  aid  of  construction  and  advances  made  in  aid  of  construction  for  regulated 
water and sewage disposal facility companies will be excluded from income under IRC section 118.

2020 Common Stock Offering

On January 21, 2020, we completed a public offering of 870,000 shares of common stock at a public offering price per share of 
$12.50, for gross proceeds of $10.9 million. On January 30, 2020, we issued an additional 130,000 shares of common stock at 
the public offering price of $12.50 per share, for gross proceeds of $1.6 million, resulting in total proceeds from the offering of 
approximately  $12.5  million.  The  issuance  of  the  additional  shares  was  completed  pursuant  to  the  exercise  in  full  of  the 
underwriter's  over-allotment  option.  We  received  net  proceeds  of  approximately  $11.5  million  after  deducting  underwriting 
discounts and commissions and offering expenses paid by us, which collectively totaled approximately $1.0 million.

ACC Rate Case

On August 28, 2020, 12 of our 18 regulated utilities each filed a rate case application with the ACC for water, wastewater, and 
recycled water rates, which proposed a collective revenue requirement increase of $4.6 million (relative to expected revenues in 
2021, which is the final year of the rate phase-in from the last rate case) based on a 2019 test year. On August 2, 2021, we filed 
rejoinder  testimony  with  the  ACC  updating  our  collective  revenue  increase  to  approximately  $3.0  million.  An  evidentiary 
hearing  was  conducted  beginning  August  9,  2021.  Certain  of  our  utilities,  including  Santa  Cruz  and  Palo  Verde,  have  also 
requested that the rate increases be phased in over three years, beginning January 1, 2022. A final decision is not expected until 
the second quarter of 2022; therefore, any phase-in will not begin as requested on January 1, 2022 and may be shorter or longer 
than three years, if a revenue increase is approved.

We  also  requested  the  consolidation  of  water  and/or  wastewater  rates  for  our  Red  Rock,  Santa  Cruz,  Palo  Verde,  Picacho 
Water, and Picacho Utilities located in Pinal County. Of our utilities filing a rate case, these utilities make up approximately 
96% of the Company's active service connections; provide or will provide water, wastewater, and recycled water services; and 
are expected to create economies of scale that are beneficial to all customers if consolidated.

There can be no assurance, however, that the ACC will approve the requested rate increase or any increase or the consolidation 
of water and wastewater rates described above, and the ACC could take other actions as a result of the rate case. Further, it is 
possible  that  the  ACC  may  determine  to  decrease  future  rates.  There  can  also  be  no  assurance  as  to  the  timing  of  when  an 
approved rate increase (if any) would go into effect.

Revolving Credit Line 

-49-

On April 30, 2020, the Company entered into an agreement with The Northern Trust Company, an Illinois banking corporation, 
for a two-year revolving line of credit up to $10.0 million with an initial maturity date of April 30, 2022. This credit facility, 
which may be used to refinance existing indebtedness, to acquire assets to use in and/or expand the Company’s business, and 
for general corporate purposes, bears an interest rate equal to the London Interbank Offered Rate (LIBOR) plus 2.00% and has 
no unused line fee. This credit facility replaced the previous revolving line of credit with MidFirst Bank, which was terminated 
in April 2020. As of December 31, 2021, we had no outstanding borrowings under this credit line.

On April 30, 2021, the Company and The Northern Trust Company entered into an amendment to the loan agreement pursuant 
to which, among other things, the maturity date for the Company’s revolving line of credit was extended to April 30, 2024.  

Recent Events

Acquisition of Rincon Water Company, Inc. 

On January 20, 2022, the Company completed the acquisition of Rincon Water Company, Inc. ("Rincon"), an operator of a 
water utility with service area in Pima County, Arizona. The acquisition added an additional 73 connections and approximately 
8.6 square miles of service area at the time of acquisition.

Acquisition of Twin Hawks Utility, Inc 

On January 13, 2022, the Company completed the acquisition of Twin Hawks Water Utility, Inc. ("Twin Hawks"), an operator 
of a water utility with service area in Pinal County, Arizona. The acquisition added an additional 18 connections and 
approximately 0.5 square miles of service area at the time of acquisition.

Acquisition of Las Quintas Serenas Water Company

On November 3, 2021, the Company completed the acquisition of Las Quintas Serenas Water Company ("Las Quintas"), an 
operator  of  a  water  utility  with  service  area  in  Pima  County,  Arizona.  The  acquisition  added  over  1,100  connections  with 
approximately 2.5 square miles of service area.

Sale of Wireless Communication Tower

On  April  9,  2021,  the  Company  sold  a  wireless  communication  tower  and  related  easement  rights  which  resulted  in  a 
$1.5 million gain recorded as other income.

Segment Reporting

Operating segments are defined as components of an enterprise about which separate financial information is available that is 
evaluated  regularly  by  the  chief  operating  decision  maker  in  deciding  how  to  allocate  resources  and  in  assessing  operating 
performance. In consideration of the Financial Accounting Standards Board’s Accounting Standards Codification 280, Segment 
Reporting,  we  are  not  organized  around  specific  products  and  services,  geographic  regions,  or  regulatory  environments.  We 
currently operate in one geographic region within the State of Arizona, wherein each operating utility operates within the same 
regulatory environment.

While  we  report  revenue,  disaggregated  by  service  type,  on  the  face  of  our  statement  of  operations,  we  do  not  manage  the 
business  based  on  any  performance  measure  at  the  individual  revenue  stream  level.  We  do  not  have  any  customers  that 
contribute  more  than  10%  to  our  revenues  or  revenue  streams.  Additionally,  the  chief  operating  decision  maker  uses 
consolidated financial information to evaluate our performance, which is the same basis on which he communicates our results 
and  performance  to  our  board  of  directors.  It  is  upon  this  consolidated  basis  from  which  he  bases  all  significant  decisions 
regarding the allocation of our resources on a consolidated level. Based on the information described above and in accordance 
with  the  applicable  literature,  management  has  concluded  that  we  are  currently  organized  and  operated  as  one  operating  and 
reportable segment.

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Comparison of Results of Operations for the Years Ended December 31, 2021 and 2020

The following table summarizes our results of operations for the years ended December 31, 2021 and 2020 (in thousands):

Revenues
Operating expenses
Operating income
Total other expense
Income before income taxes
Income tax expense
Net income

Basic earnings per common share
Diluted earnings per common share

For the Year Ended December 31,

2021

2020

41,914  $ 
34,935 
6,979 
(2,220)   
4,759 
(1,150)   
3,609  $ 

0.16  $ 
0.16  $ 

38,627 
31,292 
7,335 
(5,459) 
1,876 
(771) 
1,105 

0.05 
0.05 

$ 

$ 

$ 
$ 

Revenues  –  The  following  table  summarizes  our  revenues  for  the  years  ended  December  31,  2021  and  2020  (in  thousands):

Water services
Wastewater and recycled water services
Unregulated revenues
Total revenues

For the Year Ended December 31,

2021

2020

$ 

$ 

18,944  $ 
22,241 
729 
41,914  $ 

18,072 
20,394 
161 
38,627 

Total  revenues  increased  $3.3  million,  or  8.5%,  to  $41.9  million  for  the  year  ended  December  31,  2021  compared  to  $38.6 
million  for  the  year  ended  December  31,  2020.  This  increase  was  primarily  driven  by  increased  rates  and  organic  growth  in 
connection.  Also,  the  increase  was  attributable  to  the  recognition  of  $0.7  million  of  ICFA  revenue  related  to  funds  received 
during 2021 for an area where the Company had completed all obligations under the ICFA related agreement, including water 
and wastewater services. Refer to Note 2 — "Regulatory Decision and Related Accounting and Policy Changes" for additional 
information about our ICFAs. 

Water Services – Water services revenue increased $0.9 million, or 4.8%, to $18.9 million for the year ended December 31, 
2021 compared to $18.1 million for the year ended December 31, 2020. The increase in water services revenue was primarily 
due to increased rates and organic growth.

Water services revenue based on consumption decreased $0.2 million, or 1.9%, to $8.6 million for the year ended December 31, 
2021 compared to $8.8 million for the year ended December 31, 2020. The decrease was primarily driven by the decrease in 
consumption resulting from higher precipitation for the year ended December 31, 2021 compared to the year ended December 
31, 2020, partially offset by an increase in residential, construction and commercial consumption due to new connections added 
during the year.

Active water connections increased 12.4% to 28,594 as of December 31, 2021 from 25,449 as of December 31, 2020, primarily 
due to growth in new connections.

Water  consumption  decreased  2.3%  to  3.2  billion  gallons  for  the  year  ended  December  31,  2021,  compared  to  3.3  billion 
gallons  for  the  year  ended  December  31,  2020.  The  decrease  in  consumption  was  primarily  related  to  a  decrease  in  
consumption  resulting  from  higher  precipitation,  partially  offset  by  an  increase  in  residential,  construction  and  commercial 
consumption due to new connections added during the year.

Water services revenue associated with the basic service charge, excluding miscellaneous charges, increased $0.8 million, or 
8.8%, to $9.9 million for the year ended December 31, 2021 compared to $9.1 million for the year ended December 31, 2020. 
The increase was primarily driven by an increase in active water connections, combined with an increase in rates related to Rate 
Decision No. 74364.

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Wastewater and Recycled Water Services – Wastewater and recycled water services revenue increased $1.8 million, or 9.1%, 
for  the  year  ended  December  31,  2021  compared  to  the  year  ended  December  31,  2020.  The  increase  in  wastewater  and 
recycled water services revenue was primarily driven by a $1.9 million increase in wastewater services revenue. The increase in 
wastewater services revenue was attributable to the increase in rates related to Rate Decision No. 74364, as well as the increase 
in active wastewater connections, which increased 7.8% to 25,288 as of December 31, 2021 from 23,450 as of December 31, 
2020.

Recycled  water  services  revenue,  which  is  based  on  the  number  of  gallons  delivered,  decreased  by  less  than  $0.1  million  or 
3.8%, to $1.1 million for the year ended December 31, 2021 compared to $1.2 million for the year ended December 31, 2020. 
The decrease in recycled water services revenue was primarily driven higher precipitation partly offset by an increase in rates. 
The  volume  of  recycled  water  delivered  decreased  85  million  gallons,  or  11.1%,  to  683  million  gallons  for  the  year  ended 
December 31, 2021 compared to 768 million gallons for the year ended December 31, 2020. Recycled water rates increased 
7.9% per Rate Decision No. 74364 compared to 2020.

Operating  Expenses  –  The  following  table  summarizes  our  operating  expenses  for  the  year  ended  December  31,  2021  and 
thousands):
2020 

(in 

Operations and maintenance
General and administrative
Depreciation
Total operating expenses

For the Year Ended December 31,

2021

2020

$ 

$ 

10,299  $ 
15,146 
9,490 

34,935  $ 

9,539 
12,722 
9,031 
31,292 

Operations  and  Maintenance  –  Operations  and  maintenance  costs,  consisting  of  personnel  costs,  production  costs  (primarily 
chemicals and purchased electrical power), maintenance costs, and property tax, increased $0.8 million, or 8.0%, for the year 
ended December 31, 2021 compared to the year ended December 31, 2020. 

Total personnel expenses increased $0.5 million, or 16.2%, to $3.4 million for the year ended December 31, 2021 compared to 
$3.0 million for the year ended December 31, 2020. The increase in personnel expenses was primarily related to an increase in 
medical expenses, employee hiring costs and salary and wage increases.

Repairs  and  maintenance  expense  increased  $0.1  million,  or  37.3%,  to  $0.4  million  for  the  year  ended  December  31,  2021 
compared to $0.3 million for the year ended December 31, 2020. The increase was primarily due to increased plant equipment 
maintenance costs.

Property tax expense increased $0.1 million, or 4.3%, to $2.5 million for the year ended December 31, 2021 compared to $2.4 
million  for  the  year  ended  December  31,  2020.  Property  taxes  are  calculated  using  a  centrally  valued  property  calculation, 
which derives property values based upon three-year historical average revenues, which have been increasing.  

General and Administrative – General and administrative costs include the day-to-day expenses of office operations, personnel 
costs, legal and other professional fees, insurance, rent, and regulatory fees. These costs increased $2.4 million, or 19.1%, for 
the year ended December 31, 2021 compared to the year ended December 31, 2020.

Personnel related costs increased $0.7 million, or 13.3%, to $5.9 million for the year ended December 31, 2021 compared to 
$5.2  million  for  the  year  ended  December  31,  2020.  The  increase  was  primarily  related  to  an  increase  in  medical  expenses, 
employee  hiring  costs  and  salary  and  wage  increases  for  the  year  ended  December  31,  2021  compared  to  the  year  ended 
December 31, 2020.

Deferred  compensation  expense  increased  $0.5  million,  or  26.9%,  to  $2.6  million  for  the  year  ended  December  31,  2021 
compared to $2.0 million for the year ended December 31, 2020. The increase was primarily due to the year over year change 
in our stock price, which increased $2.69 for the year ended December 31, 2021 compared to an increase of $1.26 for the year 
ended December 31, 2020. Refer to Note 14 — “Deferred Compensation Awards” of the Notes to the Consolidated Financial 
Statements included in Part II, Item 8 of this Form 10-K for additional information. 

Depreciation and amortization - Depreciation and amortization expense increased $0.5 million, or 5.1%, to $9.5 million for the 
year ended December 31, 2021, from $9.0 million for the year ended December 31, 2020. The increase was primarily driven by 
increased depreciation due to the increase in fixed assets, offset by a reduction in amortization of intangible assets.

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Other Expense – Other expense totaled $2.2 million for the year ended December 31, 2021 compared to $5.5 million for the 
year  ended  December  31,  2020.  The  improvement  of  $3.2  million  in  other  expense  was  primarily  attributable  to  the  $1.5 
million  gain  from  the  sale  of  a  wireless  communication  tower  and  related  easement  rights,  $1.2  million  increase  in  Buckeye 
growth premiums, and a lower loss in 2021 compared to 2020 of $0.5 million on disposal of assets.

Income Tax Expense – Income tax expense of $1.2 million was recorded for the year ended December 31, 2021 compared to 
$0.8 million for the year ended December 31, 2020. The increase was primarily driven by an increase in pre-tax net income for 
the year ended December 31, 2021.

Net  Income  –  Our  net  income  totaled  $3.6  million  for  the  year  ended  December  31,  2021  compared  to  net  income  of  $1.1 
million for the year ended December 31, 2020. The $2.5 million increase was primarily attributable to organic growth, the $1.5 
million  gain  on  the  sale  of  a  wireless  communications  tower  and  related  easement  rights,  $1.2  million  increase  in  growth 
premiums, offset by a $0.5 million loss on disposal of assets for the year ended December 31, 2021 compared to the year ended 
December 31, 2020.

Outstanding Share Data

As of March 10, 2022, there were 22,649,242 shares of our common stock outstanding and stock based awards to acquire an 
additional 520,481 shares of our common stock outstanding.

Liquidity and Capital Resources

Our  capital  resources  are  provided  by  internally  generated  cash  flows  from  operations  as  well  as  debt  and  equity  financing. 
Additionally,  our  regulated  utility  subsidiaries  receive  advances  and  contributions  from  customers,  home  builders,  and  real 
estate developers to partially fund construction necessary to extend service to new areas. We use our capital resources to:

•

•

•

•

fund operating costs;

fund capital requirements, including construction expenditures;

pay dividends;

fund acquisitions; 

• make debt and interest payments; and

•

invest in new and existing ventures.

Our utility subsidiaries operate in rate-regulated environments in which the amount of new investment recovery may be limited. 
Such recovery will take place over an extended period of time because recovery through rate increases is subject to regulatory 
lag.

As of December 31, 2021, other than expenditures within the normal course of business, we have no notable near-term cash 
expenditures, other than the two principal payments for our Series B senior secured notes in the amount of $1.9 million due in 
each of June and December of 2022. While specific facts and circumstances could change, we believe that we have sufficient 
cash on hand, the ability to draw on our $10.0 million revolving credit line, and the ability to generate sufficient cash flows to 
meet  our  operating  cash  flow  requirements  and  capital  expenditure  plan  as  well  as  remain  in  compliance  with  our  debt 
covenants for at least the next twelve months. However, our near term cash flow may be impacted by the COVID-19 pandemic. 
Refer  to  “Risk  Factors”  included  in  Part  I,  Item  1A  of  this  Form  10-K  for  additional  risks  we  face  due  to  the  COVID-19 
pandemic.

In March 2014, we initiated a dividend program to declare and pay a monthly dividend. On November 30, 2021, we announced 
a monthly dividend increase from $0.02434 per share ($0.29208 per share annually) to $0.02458 per share ($0.29496 per share 
annually). Although we expect monthly dividends will be declared and paid for the foreseeable future, the declaration of any 
dividends  is  at  the  discretion  of  our  board  of  directors  and  is  subject  to  legal  requirements  and  debt  service  ratio  covenant 
requirements (refer to “—Senior Secured Notes" and "—Revolving Credit Line").

-53-

Cash from Operating Activities

Cash  flows  provided  by  operating  activities  are  used  for  operating  needs  and  to  meet  capital  expenditure  requirements.  Our 
future cash flows from operating activities will be affected by economic utility regulation, infrastructure investment, growth in 
service  connections,  customer  usage  of  water,  compliance  with  environmental  health  and  safety  standards,  production  costs, 
weather, and seasonality.

For the year ended December 31, 2021, our net cash provided by operating activities totaled $20.4 million compared to $14.6 
million for the year ended December 31, 2020. The $5.8 million increase in cash from operating activities was primarily driven 
by the increase in net income of $2.5 million for the year ended December 31, 2021 over the year ended December 31, 2020 
coupled with a $2.5 million increase in other non-current liabilities for the year ended December 31, 2021 over the year ended 
December 31, 2020.

Cash from Investing Activities

Our net cash used in investing activities totaled $20.3 million for the year ended December 31, 2021 compared to $9.4 million 
for the year ended December 31, 2020. The $10.9 million change in cash used in investing activities was driven by the increases 
in capital expenditures of $9.1 million for the year ended December 31, 2021 compared to the year ended December 31, 2020. 
The  increase  in  capital  expenditures  is  tied  to  our  capital  expenditure  program  which  is  causing  us  to  spend  more  on  capex 
compared to the prior year.

We  continue  to  invest  capital  prudently  in  our  existing,  core  service  areas  where  we  are  able  to  deploy  our  Total  Water 
Management  model  as  this  includes  any  required  maintenance  capital  expenditures  and  the  construction  of  new  water  and 
wastewater treatment and delivery facilities. Our projected capital expenditures and other investments are subject to periodic 
review  and  revision  to  reflect  changes  in  economic  conditions  and  other  factors.  In  particular,  we  continue  to  monitor  the 
rapidly evolving COVID-19 pandemic. We may reduce capital expenditures in the future, but will, in any event, continue to 
invest in maintenance related capital expenditures and perform those projects that are necessary to continue providing services.

Cash from Financing Activities

Our net cash used in financing activities totaled $7.9 million for the year ended December 31, 2021, a $15.0 million change as 
compared to the $7.1 million in cash provided by financing activities for the year ended December 31, 2020. This change was 
primarily driven by the $11.5 million in net proceeds received from our public offering of stock in January 2020, coupled with 
an increase of $0.5 million in AIAC cash payments received from developers for their portion of the taxes due for conveyances 
(refer to "—Corporate Transactions—ACC Tax Docket" for more information) for the year ended December 31, 2020. Cash 
used  in  financing  activities  was  slightly  higher  due  to  an  an  increase  in  dividends  paid  of  $0.1  million  for  the  year  ended 
December 31, 2021, compared to the year ended December 31, 2020

Senior Secured Notes 

On June 24, 2016, we issued two series of senior secured notes with a total principal balance of $115.0 million at a blended 
interest rate of 4.55%. Series A carries a principal balance of $28.8 million and bears an interest rate of 4.38% over a twelve-
year term, with the principal payment due on June 15, 2028. Series B carries a principal balance of $86.3 million and bears an 
interest rate of 4.58% over a 20-year term. Series B is interest only for the first five years, with $1.9 million principal payments 
paid  semiannually  thereafter  beginning  December  2021.  The  proceeds  of  the  senior  secured  notes  were  primarily  used  to 
refinance our long-term tax exempt bonds, pursuant to an early redemption option at 103%, plus accrued interest, as a result of 
the initial public offering of our common stock in May 2016.

The  senior  secured  notes  require  the  Company  to  maintain  a  debt  service  coverage  ratio  of  consolidated  EBITDA  to 
consolidated  debt  service  of  at  least  1.10  to  1.00.  Consolidated  debt  service  is  calculated  as  interest  expense,  principal 
payments,  and  dividend  or  stock  repurchases.  The  senior  secured  notes  also  contain  a  provision  limiting  the  payment  of 
dividends if the Company falls below a debt service ratio of 1.25. However, for the quarter ended June 30, 2021 through the 
quarter ending March 31, 2024, the ratio drops to 1.20. The debt service ratio increases to 1.25 for any fiscal quarter during the 
period  from  and  after  June  30,  2024.  As  of  December  31,  2021,  the  Company  was  in  compliance  with  its  financial  debt 
covenants.

Debt issuance costs as of both December 31, 2021 and 2020 were $0.5 million and $0.6 million, respectively.

-54-

Revolving Credit Line 

On April 30, 2020, the Company entered into an agreement with The Northern Trust Company, an Illinois banking corporation 
(the “Northern Trust Loan Agreement”), for a two-year revolving line of credit up to $10.0 million with a maturity date of April 
30, 2022. This credit facility, which may be used to refinance existing indebtedness, to acquire assets to use in and/or expand 
the  Company’s  business,  and  for  general  corporate  purposes,  bears  an  interest  rate  equal  to  LIBOR  plus  2.00%  and  has  no 
unused line fee. This credit facility replaced the previous revolving line of credit with MidFirst Bank, which was terminated in 
April 2020. On April 30, 2021, the Northern Trust Loan Agreement was amended to, among other things, extend the maturity 
date from April 30, 2022 to April 30, 2024.

Similar  to  the  senior  secured  notes,  the  Northern  Trust  Loan  Agreement  requires  the  Company  to  maintain  a  debt  service 
coverage  ratio  of  consolidated  EBITDA  to  consolidated  debt  service  of  at  least  1.10  to  1.00.  The  Northern  Trust  Loan 
Agreement also contains a provision limiting the payment of dividends if the Company falls below a debt service ratio of 1.25. 
However, for the quarter ending June 30, 2021 through the quarter ending March 31, 2024, the ratio drops to 1.20. Additionally, 
the Northern Trust Loan Agreement contains certain restrictive covenants that limit, among other things, the Company’s ability 
to:  create  liens  and  other  encumbrances;  incur  additional  indebtedness;  merge,  liquidate  or  consolidate  with  another  entity; 
dispose of or transfer assets; make distributions or other restricted payments (including dividends); engage in certain affiliate 
transactions;  and  change  the  nature  of  the  business.  The  foregoing  covenants  were  subject  to  various  qualifications  and 
limitations as set forth in the Northern Trust Loan Agreement. Pursuant to the Northern Trust Loan Agreement, the revolving 
credit facility is subject to certain customary events of default after which the revolving credit facility could be declared due and 
payable if not cured within the grace period or, in certain circumstances, could be declared due and payable immediately. Refer 
to Note 11 — "Debt" of the Notes to the Consolidated Financial Statements included in Part II, Item 8 of this Form 10-K for 
additional information. As of December 31, 2021, the Company was in compliance with its financial debt covenants. 

As  of  December  31,  2021,  the  Company  had  no  outstanding  borrowings  under  this  credit  line  with  The  Northern  Trust 
Company. The company incurred $95,000 and $73,000 in debt issuance costs relating to the Northern Trust Loan Agreement as 
of December 31, 2021 and December 31, 2020, respectively.

Contractual Obligations

In  the  course  of  normal  business  activities,  the  Company  enters  into  a  variety  of  contractual  obligations  and  commitments. 
Some result in direct obligations on the Company's balance sheet while others are commitments, some firm and some based on 
uncertainties and undetermined execution times.

The following table summarizes our contractual cash obligations as of December 31, 2021 (in thousands):

Payments Due By Period

Total

Less than 1 Year

2 - 3 
Years

3 - 5 
Years

More 
than 5 
Years

$ 113,084  $ 

3,833  $  7,667  $  7,667  $  93,917 

$  46,371 

$ 

$ 

341 

22 

$  1,432 

5,078 

9,629 

8,927 

  22,737 

142 

12 

268 

165 

10 

570 

34 

— 

428 

— 

— 

166 

$ 161,250  $ 

9,333  $  18,041  $  17,056  $ 116,820 

Long term debt obligations
Interest on long-term debt (1)
Capital lease obligation

Interest on capital lease

Operating lease obligation
Total (2)

(1) Interest on the long-term debt is based on the fixed rates of the Company’s senior secured notes. 

(2) In addition to these obligations, the Company pays annual refunds on AIAC over a specific period of time based on operating revenues generated from 
developer-installed infrastructure. The refund amounts are considered an investment in infrastructure and eligible for inclusion in future rate base. These refund 
amounts are not included in the above table because the refund amounts and timing are dependent upon several variables, including new customer connections, 
customer consumption levels, and future rate increases, which cannot be accurately estimated. Portions of these refund amounts are payable annually over the 
next two decades, and amounts not paid by the contract expiration dates become nonrefundable and are transferred to CIAC.

-55-

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Insurance Coverage

We  carry  various  property,  casualty,  and  financial  insurance  policies  with  limits,  deductibles,  and  exclusions  consistent  with 
industry standards. However, insurance coverage may not be adequate or available to cover unanticipated losses or claims. We 
are self-insured to the extent that losses are within the policy deductible or exceed the amount of insurance maintained. Such 
losses could have a material adverse effect on our short-term and long-term financial condition and the results of operations and 
cash flows.

Critical Accounting Policies, Judgments, and Estimates

The application of critical accounting policies is particularly important to our financial condition and results of operations and 
provides  a  framework  for  management  to  make  significant  estimates,  assumptions,  and  other  judgments.  Additionally,  our 
financial condition, results of operations, and cash flow are impacted by the methods, assumptions, and estimates used in the 
application  of  critical  accounting  policies.  Although  our  management  believes  that  these  estimates,  assumptions,  and  other 
judgments  are  appropriate,  they  relate  to  matters  that  are  inherently  uncertain  and  that  may  change  in  subsequent  periods. 
Accordingly,  changes  in  the  estimates,  assumptions,  and  other  judgments  applied  to  these  accounting  policies  could  have  a 
significant impact on our financial condition and results of operations as reflected in our financial statements. 

Accounting for Rate Regulation

Because the Company’s subsidiaries are regulated businesses, the Company is subject to the authoritative guidance for 
accounting for the effects of certain types of regulation.  Application of this guidance requires accounting for certain 
transactions in accordance with regulations adopted by the ACC. Utility companies defer costs and credits on the balance sheet 
as regulatory assets and liabilities when it is probable that those costs and credits will be recognized in the ratemaking process 
in a period different from the period in which they would have been reflected in income by an unregulated company. These 
deferred regulatory assets and liabilities are then reflected in the income statement in the period in which the same amounts are 
reflected in the rates charged for service.

When our regulated subsidiaries file rate cases, their capital assets, operating costs and other matters are subject to review, and 
disallowances may occur, and the Company may be required to write-off related regulatory assets that are not specifically 
recoverable and determine if other assets might be impaired. See Note 2 to our Financial Statements for more information 
regarding our rate proceedings.  Management continually evaluates the anticipated recovery, settlement or refund of regulatory 
assets, liabilities, and revenues subject to refund and provides for allowances and/or reserves that it believes to be necessary. In 
the event that management’s assessment as to the probability of the inclusion in the ratemaking process is incorrect, the 
associated regulatory asset or liability will be adjusted to reflect the change in assessment or the impact of regulatory approval 
of rates. 

Income Taxes

Estimation  of  income  taxes  includes  an  evaluation  of  the  recoverability  of  deferred  tax  assets  based  on  an  assessment  of  the 
Company’s  ability  to  utilize  the  underlying  future  tax  deductions  against  future  taxable  income  before  they  expire.  The 
Company’s  assessment  is  based  upon  existing  tax  laws  and  estimates  of  future  taxable  income.  If  the  assessment  of  the 
Company’s ability to utilize the underlying future tax deductions changes, the Company would be required to recognize fewer 
of the tax deductions as assets, which would increase the income tax expense in the period in which the determination is made. 
Additionally, an evaluation of the recoverability of deferred tax gains is based on an assessment of the Company's ability to 
fully utilize the deferred tax gain before it expires. The Company's assessment is based upon the ability to acquire qualifying 
properties.  If  the  assessment  of  the  Company's  ability  to  fully  utilize  the  deferred  tax  gain  changes,  the  Company  would  be 
required to recognize income tax expense in the period in which the deferred tax gain expires. 

Recent Accounting Pronouncements

A discussion of recently issued and recently issued but not yet adopted accounting pronouncements is included footnote 1 to the 
consolidated financial statements contained in Part II, Item 8 of this Form 10-K and is incorporated herein by reference.

Off Balance Sheet Arrangements

As of December 31, 2021 and 2020, we did not have any off-balance sheet arrangements.

-56-

Item 7A. QUALITATIVE AND QUANTITATIVE DISCLOSURES ABOUT MARKET RISK

Not applicable

-57-

ITEM 8.

FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

INDEX TO CONSOLIDATED FINANCIAL STATEMENTS

Report of Independent Registered Public Accounting Firm (PCAOB ID No. 34)
Consolidated Balance Sheets as of December 31, 2021 and 2020
Consolidated Statements of Operations for the Years ended December 31, 2021 and 2020
Consolidated Statements of Shareholders’ Equity for the Years ended December 31, 2021 and 2020
Consolidated Statements of Cash Flows for the Years ended December 31, 2021 and 2020
Notes to Consolidated Financial Statements

59
61
62
63
64
66

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM 

To the shareholders and the Board of Directors of Global Water Resources, Inc.  

Opinion on the Financial Statements

We have audited the accompanying consolidated balance sheets of Global Water Resources, Inc. and subsidiaries (the 
"Company") as of December 31, 2021 and 2020, the related consolidated statements of operations, shareholders' equity, and 
cash flows, for each of the two years in the period ended December 31, 2021, and the related notes (collectively referred to as 
the "financial statements"). In our opinion, the financial statements present fairly, in all material respects, the financial position 
of the Company as of December 31, 2021 and 2020, and the results of its operations and its cash flows for each of the two years 
in the period ended December 31, 2021, in conformity with accounting principles generally accepted in the United States of 
America.

Basis for Opinion

These financial statements are the responsibility of the Company's management. Our responsibility is to express an opinion on 
the Company's financial statements based on our audits. We are a public accounting firm registered with the Public Company 
Accounting Oversight Board (United States) (PCAOB) and are required to be independent with respect to the Company in 
accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange 
Commission and the PCAOB.

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the 
audit to obtain reasonable assurance about whether the financial statements are free of material misstatement, whether due to 
error or fraud. The Company is not required to have, nor were we engaged to perform, an audit of its internal control over 
financial reporting. As part of our audits, we are required to obtain an understanding of internal control over financial reporting 
but not for the purpose of expressing an opinion on the effectiveness of the Company’s internal control over financial reporting. 
Accordingly, we express no such opinion.

Our audits included performing procedures to assess the risks of material misstatement of the financial statements, whether due 
to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, 
evidence regarding the amounts and disclosures in the financial statements. Our audits also included evaluating the accounting 
principles used and significant estimates made by management, as well as evaluating the overall presentation of the financial 
statements. We believe that our audits provide a reasonable basis for our opinion.

Critical Audit Matter

The critical audit matter communicated below is a matter arising from the current-period audit of the financial statements that 
was communicated or required to be communicated to the audit committee and that (1) relates to accounts or disclosures that 
are material to the financial statements and (2) involved our especially challenging, subjective, or complex judgments. The 
communication of critical audit matters does not alter in any way our opinion on the financial statements, taken as a whole, and 
we are not, by communicating the critical audit matter below, providing a separate opinion on the critical audit matter or on the 
accounts or disclosures to which it relates.

Impact of Rate Regulation on the Financial Statements — Refer to Notes 1 and 2 to the financial statements

Critical Audit Matter Description

The Company’s regulated utilities are subject to rate regulation by the Arizona Corporation Commission (the “ACC”), and are 
therefore subject to Accounting Standards Codification Topic 980, Regulated Operations (“ASC 980”). In accordance with 
ASC 980, rates charged to water and wastewater service customers in Arizona are intended to recover the costs of the provision 
of service plus a reasonable return in the same period. Management has determined it meets the requirements under accounting 
principles generally accepted in the United States of America to prepare its financial statements applying the specialized rules 
to account for the effects of cost-based rate regulation. Accounting for the economics of rate regulation impacts multiple 
financial statement line items and disclosures, such as property, plant, and equipment; regulatory assets and liabilities; operating 
revenues; operation and maintenance expense; and depreciation expense.

-59-

The ACC establishes rates that are designed to permit the recovery of the cost of service and a return on investment. The 
Company’s rates are subject to regulatory rate-setting processes. Decisions made by the ACC in the future will impact the 
accounting for regulated operations, including decisions about the amount of allowable costs and return on invested capital 
included in rates and any refunds that may be required. While the Company has indicated it expects to recover costs from 
customers through regulated rates, there is a risk that the ACC will not approve: (1) full recovery of the costs of providing 
utility service, or (2) full recovery of all amounts invested in the utility business and a reasonable return on that investment.

We identified the impact of rate regulation as a critical audit matter due to the significant judgments that underlie the 
Company’s regulatory account balances and disclosures and the high degree of subjectivity involved in assessing the impact of 
future regulatory orders on the financial statements. Management judgments include assessing the likelihood of (1) recovery in 
future rates of incurred costs, and (2) a refund to customers. Given that management’s accounting judgements are based on 
assumptions about the outcome of future regulatory decisions and interpretation of new or revised regulatory decisions, auditing 
these judgments required specialized knowledge of accounting for rate regulation and the rate setting process due to its inherent 
complexities and pervasive impact on the financial statements.

How the Critical Audit Matter Was Addressed in the Audit

Our audit procedures related to the uncertainty of future decisions by the ACC included the following, among others:

We read relevant regulatory orders and settlements issued by the ACC for the Company and other public 
•
utilities in Arizona, regulatory statutes, interpretations, procedural memorandums, filings made by interveners and 
utilities, and other publicly available information to assess the likelihood of recovery in future rates or of a future 
reduction in rates based on precedents of the ACC’s treatment of similar costs under similar circumstances. 

We obtained supporting documentation from management, as appropriate, regarding probability of recovery 

•
for regulatory assets or refund or future reduction in rates for regulatory liabilities not yet addressed in a regulatory 
order to assess management’s assertion that amounts are probable of recovery or a future reduction in rates.

•
recorded and regulatory developments.

We evaluated the Company’s disclosures related to the impacts of rate regulation, including the balances 

/s/ DELOITTE & TOUCHE LLP

Phoenix, Arizona
March 10, 2022 

We have served as the Company's auditor since 2003.

-60-

GLOBAL WATER RESOURCES, INC.
CONSOLIDATED BALANCE SHEETS
(in thousands, except share and per share amounts)

ASSETS
UTILITY PLAN:

Land
Depreciable property, plant and equipment
Other
Construction work-in-progress
Less accumulated depreciation

Net utility plan
CURRENT ASSETS:

Cash and cash equivalents
Accounts receivable — net
Customer payments in-transit
Unbilled revenue
Prepaid expenses and other current assets

Total current assets

OTHER ASSETS:

Goodwill
Intangible assets — net
Regulatory asset
Deposits
Restricted cash

Total other assets

TOTAL ASSETS
LIABILITIES AND SHAREHOLDERS' EQUITY
CURRENT LIABILITIES:

Accounts payable
Accrued expenses
Deferred revenue
Customer and meter deposits
Long-term debt and capital leases — current portion

Total current liabilities

NONCURRENT LIABILITIES:

Long-term debt and capital leases
Deferred revenue - ICFA
Regulatory liability
Advances in aid of construction
Contributions in aid of construction — net
Deferred income tax liabilities, net
Acquisition liability
Other noncurrent liabilities

Total noncurrent liabilities
Total liabilities

Commitments and contingencies (Refer to Note 15)
SHAREHOLDERS' EQUITY:

December 31, 2021

December 31, 2020

1,338 
313,700 
697 
53,511 
(113,380)   
255,866 

1,159 
297,458 
699 
40,877 
(101,302) 
238,891 

12,637 
1,994 
201 
2,510 
1,645 
18,987 

5,730 
10,339 
2,336 
10 
806 
19,221 
294,074 

2,120 
9,191 
— 
1,646 
3,975 
16,932 

108,933 
19,035 
7,421 
84,578 
21,326 
3,269 
1,773 
778 
247,113 
264,045 

18,033 
2,147 
306 
2,304 
665 
23,455 

4,600 
11,185 
2,036 
9 
3,272 
21,102 
283,448 

531 
8,261 
4 
1,558 
2,035 
12,389 

112,659 
17,843 
7,986 
76,384 
14,632 
3,652 
1,773 
3,942 
238,871 
251,260 

Common stock, $0.01 par value, 60,000,000 shares authorized; 22,832,013 and 22,690,477 
shares issued as of December 31, 2021 and December 31, 2020, respectively.

Treasury stock, 182,445 and 102,711 shares at December 31, 2021 and December 31, 2020, 
respectively.
Paid in capital
Retained earnings

$ 

Total shareholders' equity

TOTAL LIABILITIES AND SHAREHOLDERS' EQUITY

228 

227 

(2)   

29,803  $ 
— 
30,029 
294,074 

(1) 
31,962 
— 
32,188 
283,448 

See accompanying notes to the consolidated financial statements

-61-

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
GLOBAL WATER RESOURCES, INC.
CONSOLIDATED STATEMENTS OF OPERATIONS
(in thousands, except share and per share amounts)

Year Ended December 31,

2021

2020

REVENUES:

Water services
Wastewater and recycled water services

Unregulated revenues
Total revenues

OPERATING EXPENSES:

Operations and maintenance

General and administrative
Depreciation and amortization
Total operating expenses

OPERATING INCOME

OTHER INCOME (EXPENSE):

Interest income

Interest expense

Other

Total other expense

INCOME BEFORE INCOME TAXES

INCOME TAX EXPENSE

NET INCOME

Basic earnings per common share

Diluted earnings per common share

Dividends declared per common share

$ 

$ 

$ 

$ 

$ 

18,944  $ 
22,241 

729 
41,914 

10,299 

15,146 
9,490 

34,935 

6,979 

19 

(5,201)   

2,962 

(2,220)   

4,759 

(1,150)   

3,609  $ 

0.16  $ 

0.16  $ 

0.29  $ 

18,072 
20,394 

161 
38,627 

9,539 

12,722 
9,031 

31,292 

7,335 

93 

(5,377) 

(175) 

(5,459) 

1,876 

(771) 

1,105 

0.05 

0.05 

0.29 

Weighted average number of common shares used in the determination of:

Basic
Diluted

22,619,469 
22,902,970 

22,518,636 
22,574,093 

See accompanying notes to the consolidated financial statements

-62-

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
GLOBAL WATER RESOURCES, INC.
CONSOLIDATED STATEMENT OF SHAREHOLDERS’ EQUITY
(in thousands, except share and per share amounts)

BALANCE - December 31, 2019

  21,636,420  $ 

216 

(99,039)  $ 

(1)  $  24,457  $  —  $  24,672 

Common Stock 
Shares

Common 
Stock

Treasury 
Stock Shares

Treasury 
Stock

Paid-in 
Capital

Retained 
Earnings

Total 
Equity

Dividend declared $0.29 per share 
Issuance of Common Stock

— 
1,049,163 

Treasury stock
Stock option exercise 

Stock compensation 
Net income

— 
4,894 
— 

— 

BALANCE - December 31, 2020

  22,690,477  $ 

Dividend declared $0.29 per share

Issuance of Common Stock
Treasury stock

Stock option exercise
Stock compensation

Net income

— 
54,163 

— 

87,373 

— 

— 

— 
11 

— 
— 
— 

— 
227 

— 
— 

— 

1 

— 

— 

— 
— 

(3,672)   
— 
— 

— 

  (102,711)  $ 

— 
— 

— 
— 
— 

(5,434)   

  11,508 

(1,105)   
— 

(6,539) 
  11,519 

(1)   
— 
1,432 

— 
— 
— 

(1) 
— 
1,432 

1,105 
— 
(1)  $  31,962  $  —  $  32,188 

1,105 

— 

— 
— 

— 
— 

(3,000)   
— 

(3,609)   
— 

(6,609) 
— 

(79,734)   

(1)   

— 

— 

— 

— 

— 

— 

3 

— 

838 

— 

— 

— 

— 

3,609 

2 

1 

838 

3,609 

BALANCE - December 31, 2021

  22,832,013  $ 

228 

  (182,445)  $ 

(2)  $  29,803  $  —  $  30,029 

See accompanying notes to the consolidated financial statements

-63-

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
GLOBAL WATER RESOURCES, INC.
CONSOLIDATED STATEMENTS OF CASH FLOWS
(in thousands)

CASH FLOWS FROM OPERATING ACTIVITIES:

Net income 

Adjustments to reconcile net income to net cash provided by operating activities:

Deferred compensation

Depreciation and amortization

Amortization of deferred debt issuance costs and discounts

Other gains

Provision for doubtful accounts receivable

Deferred income tax expense

Accounts receivable

Other current assets

Accounts payable and other current liabilities

Other noncurrent assets

Other noncurrent liabilities

Net cash provided by operating activities

CASH FLOWS FROM INVESTING ACTIVITIES:

Capital expenditures

Cash paid for acquisitions, net of cash acquired

Other cash flows from investing activities

Net cash used in investing activities

CASH FLOWS FROM FINANCING ACTIVITIES:

Dividends paid

Advances in aid of construction

Refunds of advances for construction
Refunds of developer taxes
Proceeds from stock option exercise
Principal payments under capital lease

Loan repayments

Repayments of bond debt
Proceeds from sale of stock
Payments for taxes related to net shares settlement of equity awards
Debt issuance costs paid

Payments of offering costs for sale of stock

Net cash provided by (used in) financing activities

INCREASE (DECREASE) IN CASH, CASH EQUIVALENTS, AND RESTRICTED 
CASH
CASH, CASH EQUIVALENTS, AND RESTRICTED CASH — Beginning of period
CASH, CASH EQUIVALENTS, AND RESTRICTED CASH – End of period

See accompanying notes to the consolidated financial statements

-64-

Year Ended December 31,

2021

2020

3,609  $ 

1,105 

2,884 
9,490 
90 
18 
86 
(307)   
82 
(1,076)   
415 
(300)   
5,395 
20,386 

(18,250)   

(2,068)   
(1)   
(20,319)   

(6,609)   
3,817 
(1,007)   
(1,364)   
4 
(147)   
(4)   
(1,917)   
— 
(656)   
(46)   
— 
(7,929)   

(7,862)   
21,305 
13,443 

3,286 
9,031 
134 
552 
140 
(1,275) 
(641) 
(121) 
(176) 
(321) 
2,852 
14,566 

(9,131) 

(302) 
(9) 
(9,442) 

(6,539) 
3,304 
(992) 
— 
— 
(109) 
(22) 
— 
11,738 
— 
(73) 
(221) 
7,086 

12,210 
9,095 
21,305 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Supplemental disclosure of cash flow information:

Cash and cash equivalents

Restricted Cash

Total cash, cash equivalents, and restricted cash

Year Ended December 31,

2021

2020

$ 

$ 

12,637  $ 
806 

13,443  $ 

18,033 
3,272 

21,305 

-65-

 
 
GLOBAL WATER RESOURCES, INC.
Notes to the Consolidated Financial Statements

1. DESCRIPTION OF BUSINESS, BASIS OF PRESENTATION, CORPORATE TRANSACTIONS, SIGNIFICANT 

ACCOUNTING POLICIES, AND RECENT ACCOUNTING PRONOUNCEMENTS

Description of Business

Global Water Resources, Inc. (the “Company” or “GWRI”) is a water resource management company that owns, operates, and 
manages  water,  wastewater,  and  recycled  water  utilities  in  strategically  located  communities,  principally  in  metropolitan 
Phoenix, Arizona. GWRI seeks to deploy an integrated approach, which the Company refers to as “Total Water Management". 
Total  Water  Management  is  a  comprehensive  approach  to  water  utility  management  that  reduces  demand  on  scarce  non-
renewable  water  sources  and  costly  renewable  water  supplies,  in  a  manner  that  ensures  sustainability  and  greatly  benefits 
communities  both environmentally and economically. This approach employs a series of principles and practices that can be 
tailored to each community: 

•

•

•

•

•

•

Reuse of recycled water, either directly or to non-potable uses, through aquifer recharge, or direct potable reuse;

Regional planning;

Use of advanced technology and data;

Employing respected subject matter experts and retaining thought and application leaders; 

Leading outreach and educational initiatives to ensure all stakeholders including customers, development partners, 
regulators, and utility staff are knowledgeable on the principles and practices of our Total Water Management 
approach; and

Establishing partnerships with communities, developers, and industry stakeholders to gain support of our Total Water 
Management principles and practices.  

GWRI currently owns and operates twenty-five water and wastewater systems in strategically targeted communities principally 
in  metropolitan  Phoenix.  GWRI  currently  serves  more  than  74,048  people  in  approximately  27,630  homes  within  our  376 
square miles of certificated service areas, which are serviced by twenty-two wholly-owned regulated operating subsidiaries as 
of December 31, 2021. Approximately 90.9% of the Company’s active service connections are customers of its Global Water - 
Santa  Cruz  Water  Company,  Inc.  (“Santa  Cruz”)  and  Global  Water  -  Palo  Verde  Utilities  Company,  Inc.  (“Palo  Verde”) 
utilities, which are located within a single service area. GWRI has grown significantly since its formation in 2003, with total 
revenues increasing from $4.9 million in 2004 to $41.9 million in 2021, and total service connections increasing from 8,113 as 
of  December  31,  2004  to  54,182  as  of  December  31,  2021,  with  regionally  planned  service  areas  large  enough  to  serve 
approximately two million service connections.

Basis of Presentation and Principles of Consolidation

The  Company's  consolidated  financial  statements  have  been  prepared  in  accordance  with  accounting  principles  generally 
accepted  in  the  United  States  of  America  ("GAAP")  and  include  the  accounts  of  GWRI  and  its  subsidiaries.  All  significant 
intercompany account balances and transactions have been eliminated in consolidation.

The  Company  prepares  its  financial  statements  in  accordance  with  the  rules  and  regulations  of  the  Securities  and  Exchange 
Commission  ("SEC").  The  preparation  of  the  financial  statements  in  conformity  with  GAAP  requires  management  to  make 
estimates  and  assumptions  that  affect  the  reported  amounts  of  assets  and  liabilities  and  disclosure  of  contingent  assets  and 
liabilities at the date of the financial statements and the reported amounts of income and expenses during the reporting period. 
Actual results could differ from those estimates. The U.S. dollar is the Company’s reporting currency and functional currency. 

Corporate Transactions

Stipulated Condemnation of the Operations and Assets of Valencia Water Company, Inc.

On  July  14,  2015,  the  Company  closed  the  stipulated  condemnation  to  transfer  the  operations  and  assets  of  Valencia  Water 
Company,  Inc.  ("Valencia")  to  the  City  of  Buckeye.  Terms  of  the  condemnation  were  agreed  upon  through  a  settlement 
agreement and stipulated final judgment of condemnation wherein the City of Buckeye acquired all the operations and assets of 
Valencia  and  assumed  operation  of  the  utility  upon  close.  The  City  of  Buckeye  is  obligated  to  pay  the  Company  a  growth 
premium equal to $3,000 for each new water meter installed within Valencia’s prior service areas in the City of Buckeye, for a 

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20-year period ending December 31, 2034, subject to a maximum payout of $45.0 million over the term of the agreement. The 
Company  received  growth  premiums  of  $1.4  million  and  $0.2  million  for  the  years  ended  December  31,  2021  and  2020, 
respectively. The increase in growth premiums was driven by the receipt of a lump sum payment of $0.4 million from the City 
of Buckeye during the twelve months ended December 31, 2021, due to an internal audit of premiums that resulted in findings 
of past growth premiums that had not been remitted to the Company. The increase was due to increased meter connections in 
the area over the prior year period.

Private Letter Ruling 

On June 2, 2016, the Company received a Private Letter Ruling from the Internal Revenue Service ("IRS") that, for purposes of 
deferring  the  approximately  $19.4  million  gain  realized  from  the  condemnation  of  the  operations  and  assets  of  Valencia, 
determined  that  the  assets  converted  upon  the  condemnation  of  such  assets  could  be  replaced  through  certain  reclamation 
facility  improvements  contemplated  by  the  Company  under  Internal  Revenue  Code  §1033  as  property  similar  or  related  in 
service or use. The Company fully deferred the remaining tax liability during the year ended December 31, 2020.

Arizona Corporation Commission (the “ACC”) Tax Docket

The  Company  had  a  regulatory  asset  of  $2.3  million  and  $2.0  million  at  December  31,  2021  and  December  31,  2020, 
respectively, and regulatory liabilities of $0.8 million and $0.7 million at December 31, 2021 and 2020, respectively, related to 
the Federal Tax Cuts and Jobs Act (the "TCJA") signed into law on December 22, 2017. Under ASC 740, Income Taxes, the tax 
effects of changes in tax laws must be recognized in the period in which the law is enacted. ASC 740 also requires deferred 
income tax assets and liabilities to be measured at the enacted tax rate expected to apply when temporary differences are to be 
realized or settled. Thus, at the date of enactment, the Company’s deferred income taxes were re-measured based upon the new 
tax rate. For the Company’s regulated entities, substantially all of the change in deferred income taxes is recorded as an offset to 
either a regulatory asset or liability because the impact of changes in the rates are expected to be recovered from or refunded to 
customers. 

On  December  20,  2017,  the  ACC  opened  a  docket  to  address  the  utility  ratemaking  implications  of  the  TCJA.  The  ACC 
subsequently approved an order in February 2018 requiring Arizona utilities to apply regulatory accounting treatment, which 
includes the use of regulatory assets and regulatory liabilities, to address all impacts from the enactment of the TCJA. 

On  September  20,  2018,  the  ACC  issued  Rate  Decision  No.  76901,  which  set  forth  the  reductions  in  revenue  for  our  Santa 
Cruz, Palo Verde, Greater Tonopah, and Northern Scottsdale utilities due to the lower corporate tax rates under the TCJA.  Rate 
Decision  No.  76901  adopted  a  phase-in  approach  for  the  reductions  to  match  the  phase-in  of  our  revenue  requirement  under 
Rate Decision No. 74364 enacted in February 2014.  In 2020, the aggregate annual reductions in revenue for our Santa Cruz, 
Palo Verde, Greater Tonopah, and Northern Scottsdale utilities was approximately $1.0 million. In 2021, the final year of the 
phase-in, the aggregate annual reductions in revenue for our Santa Cruz, Palo Verde, Greater Tonopah, and Northern Scottsdale 
utilities were approximately $415,000, $669,000, $16,000, and $5,000, respectively. The ACC also approved a carrying cost of 
4.25% on regulatory liabilities resulting from the difference of the fully phased-in rates to be applied in 2021 versus the years 
leading up to 2021 (i.e., 2018 through 2020).  

Rate Decision No. 76901, however, did not address the impacts of the TCJA on accumulated deferred income taxes (“ADIT”), 
including excess ADIT (“EADIT”).  Following the ACC's request for a proposal, the Company made its proposal in filings on 
December 19, 2018 and July 1, 2019. ACC Staff reviewed the Company's filing and requested that the Company defer tariff 
revisions  until  such  revisions  can  be  considered  in  the  next  rate  case.    ACC  Staff  also  requested  that  the  Company  defer 
consideration of the regulatory assets and regulatory liabilities associated with 2018 EADIT amortization.  On July 18, 2019, 
the Company made a filing proposing these items be deferred to the next rate case. Refer to " — Corporate Transactions — 
ACC Rate Case" for additional information regarding the Company's next rate case.   

On November 27, 2018, February 20, 2019, February 28, 2019, and January 23, 2020, the ACC adopted orders relating to the 
funding for income taxes on contributions in aid of construction ("CIAC") and advances in aid of construction ("AIAC") (which 
became  taxable  for  our  regulated  utilities  under  the  TCJA).  Those  orders  1)  require  that  under  the  hybrid  sharing  method,  a 
contributor will pay a gross-up to the utility consisting of 55% of the income tax expense with the utility covering the remaining 
45% of the income tax expense; 2) remove the full gross-up method option for Class A and B utilities and their affiliates (which 
includes all of our utilities); 3) ensure proper ratemaking treatment of a utility using the self-pay method; 4) clarify that pass-
through  entities  that  are  owned  by  a  “C”  corporation  can  recover  tax  expense  according  to  methods  allowed;  and  5)  require 
Class A and B utilities to self-pay the taxes associated with hook-up fee contributions but permit using a portion of the hook-up 
fees to fund these taxes. The Company's utilities have adopted the hybrid sharing method for income tax on CIAC and AIAC.

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Effective January 1, 2021, CIAC and AIAC for regulated water and sewage disposal facility companies will be excluded from 
income  under IRC Section 118.

ACC Rate Case

On August 28, 2020, 12 of our 18 regulated utilities each filed a rate case application with the ACC for water, wastewater, and 
recycled water rates, which proposed a collective revenue requirement increase of $4.6 million  (relative to expected revenues 
in 2021, which is the final year of the rate phase-in from the last rate case) based on a 2019 test year. On August 2, 2021, we 
filed rejoinder testimony with the ACC updating our collective revenue increase to approximately $3.0 million. An evidentiary 
hearing  was  conducted  beginning  August  9,  2021.  Certain  of  our  utilities,  including  Santa  Cruz  and  Palo  Verde,  have  also 
requested that the rate increases be phased in over three years, beginning January 1, 2022. A final decision is not expected until 
the second quarter of 2022; therefore, any phase-in will not begin as requested on January 1, 2022 and may be shorter or longer 
than three years, if a revenue increase is approved.

We  also  requested  the  consolidation  of  water  and/or  wastewater  rates  for  our  Red  Rock,  Santa  Cruz,  Palo  Verde,  Picacho 
Water, and Picacho Utilities located in Pinal County. Of our utilities filing a rate case, these utilities make up approximately 
96% of the Company's active service connections; provide or will provide water, wastewater, and recycled water services; and 
are expected to create economies of scale that are beneficial to all customers if consolidated.

There can be no assurance, however, that the ACC will approve the requested rate increase or any increase or the consolidation 
of water and wastewater rates described above, and the ACC could take other actions as a result of the rate case. Further, it is 
possible  that  the  ACC  may  determine  to  decrease  future  rates.  There  can  also  be  no  assurance  as  to  the  timing  of  when  an 
approved rate increase (if any) would go into effect.

2020 Common Stock Offering

On January 21, 2020, the Company completed a public offering of 870,000 shares of common stock at a public offering price 
per share of $12.50, for gross proceeds of $10.9 million. On January 30, 2020, an additional 130,000 shares of common stock 
were issued at the public offering price of $12.50 per share, for gross proceeds of $1.6 million, resulting in total proceeds from 
the offering of approximately $12.5 million. The issuance of the additional shares was completed pursuant to the exercise in full 
of  the  underwriter's  over-allotment  option.  Net  proceeds  of  approximately  $11.5  million  were  received  after  deducting 
underwriting  discounts  and  commissions  and  offering  expenses  paid  by  us,  which  collectively  totaled  approximately 
$1.0 million.

Acquisition of Las Quintas Serenas Water Company, Inc.

On November 3, 2021, the Company completed the acquisition of Las Quintas Serenas Water Company, Inc. ("Las Quintas"), 
an operator of a water utility with service area in Pima County, Arizona. The acquisition added over 1,100 connections with 
approximately 2.5 square miles of service area.

Significant Accounting Policies

Regulation

Our regulated utilities and certain other balances are subject to regulation by the ACC and are therefore subject to Accounting 
Standards  Codification  Topic  980,  Regulated  Operations  (“ASC  980”)  (See  Note  2  –  “Regulatory  Decision  and  Related 
Accounting and Policy Changes”).

Property, Plant, and Equipment

Property, plant, and equipment is stated at cost less accumulated depreciation provided on a straight-line basis (See Note 5 – 
“Property, Plant, and Equipment”).

Depreciation rates for asset classes of utility property, plant, and equipment are established by the ACC. The cost of additions, 
including  betterments  and  replacements  of  units  of  utility  fixed  assets  are  charged  to  utility  property,  plant,  and  equipment. 
When units of utility property are replaced, renewed, or retired, their cost plus removal or disposal costs, less salvage proceeds, 
is charged to accumulated depreciation.

For non-utility property, plant, and equipment, depreciation is calculated by the straight-line method over the estimated useful 
lives of depreciable assets. Cost and accumulated depreciation for non-utility property, plant, and equipment retired or disposed 
of are removed from the accounts and any resulting gain or loss is included in earnings.

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In  addition  to  third  party  costs,  direct  personnel  costs  and  indirect  construction  overhead  costs  may  be  capitalized.  Interest 
incurred during the construction period is also capitalized as a component of the cost of the constructed assets, which represents 
the cost of debt associated with construction activity. Expenditures for maintenance and repairs are charged to expense.

Revenue Recognition—Water Services

Water services revenues are recorded when service is rendered or water is delivered to customers. However, in addition to the 
monthly basic service charge, the determination and billing of water sales to individual customers is based on the reading of 
their meters, which occurs on a systematic basis throughout the month. At the end of each reporting period, amounts of water 
delivered to customers since the date of the last meter reading are estimated and the corresponding unbilled revenue is recorded.

Water connection fees are the fees associated with the application process to set up a customer to receive utility service on an 
existing  water  meter.  These  fees  are  approved  by  the  ACC  through  the  regulatory  process  and  are  set  based  on  the  costs 
incurred to establish services including the application process, billing setup, initial meter reading, and service transfer. Because 
the amounts charged for water connection fees are set by our regulator and not negotiated in conjunction with the pricing of 
ongoing water service, the connection fees represent the culmination of a separate earnings process and are recognized when the 
service is provided. For the years ended December 31, 2021 and 2020, the Company recognized $0.3 million and $0.2 million 
in connection fees, respectively.

Meter installation fees are the fees charged to developers or builders associated with installing new water meters. Certain fees 
for  meters  are  regulated  by  the  ACC,  and  are  refundable  to  the  end  customer  over  a  period  of  time.  Refundable  meter 
installation fees are recorded as a liability upon receipt. These fees are recognized as revenue when the service is rendered, or 
when a water meter is installed.

Revenue Recognition—Wastewater and Recycled Water Services

Wastewater and recycled water services revenues are generally recognized when service is rendered. Wastewater services are 
billed at a fixed monthly amount per connection, and recycled water services are billed monthly based on volumetric fees.

Revenue Recognition—Unregulated Revenues

Unregulated revenues represent those revenues that are not subject to the ratemaking process of the ACC. Unregulated revenues 
are  limited  to  rental  revenue  and  revenues  resulting  from  certain  infrastructure  coordination  and  financing  agreement 
arrangements ("ICFAs").

Allowance for Doubtful Accounts

Provisions are made for doubtful accounts due to the inherent uncertainty around the collectability of accounts receivable. The 
allowance for doubtful accounts is recorded as bad debt expense, and is classified as general and administrative expense. The 
allowance for doubtful accounts is determined considering the age of the receivable balance, type of customer (e.g., residential 
or commercial), payment history, as well as specific identification of any known or expected collectability issues (see Note 6 – 
“Accounts Receivable”).

Infrastructure Coordination and Financing Fees

ICFAs are agreements with developers and homebuilders whereby GWRI, which owns the operating utilities, provides services 
to plan, coordinate, and finance the water and wastewater infrastructure that would otherwise be required to be performed or 
subcontracted by the developer or homebuilder. Services provided within these agreements include coordination of construction 
services for water and wastewater treatment facilities as well as financing, arranging, and coordinating the provision of utility 
services.

As these arrangements are with developers and not with the end water or wastewater customer, revenue recognition coincides 
with the  completion of our performance obligations under the agreement with the developer and our ability to provide fitted 
capacity for water and wastewater service. Payments for ICFAs are usually received in advance and are recorded as deferred 
revenue until earned. Pursuant to Rate Decision No. 74364, as funding is received 70% of ICFAs are now recorded as a hook-
up  fee  (“HUF”)  liability  until  the  HUF  liability  is  fully  funded,  with  the  remaining  amount  recorded  as  revenue  once  all 
components of revenue recognition are met (See Note 2 – “Regulatory Decision and Related Accounting and Policy Changes”).

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Cash and Cash Equivalents

Cash and cash equivalents include all highly liquid investments in debt instruments with an original maturity of three months or 
less.

Restricted Cash

Restricted cash represents cash deposited relating to HUF tariffs, asset retirement obligations, and pending legal matters. The 
thousands):
following 

the  restricted  cash  balance  as  of  December  31,  2021  and  2020  (in 

table  summarizes 

HUF funds
Certificate of deposits

Customer Payments In-Transit

December 31, 
2021

December 31, 
2020

$ 
$ 
$ 

16  $ 
790 
806  $ 

2,482 
790 
3,272 

Customer payments in-transit represent funds received by our third-party payment processor related to customer payments, a 
majority  of  which  were  paid  for  with  debit  cards,  credit  cards,  and  checks,  to  which  the  Company  does  not  have  immediate 
access but settles within a few days of the payment transaction.

Income Taxes

The  Company  utilizes  the  asset  and  liability  method  of  accounting  for  income  taxes.  Under  the  asset  and  liability  method, 
deferred tax assets and liabilities are recognized for the future tax consequences attributable to differences between the financial 
statement carrying amounts of existing assets and liabilities and their respective tax bases. Deferred tax assets and liabilities are 
measured  using  enacted  tax  rates  expected  to  apply  to  taxable  income  in  the  years  in  which  those  temporary  differences  are 
expected  to  be  recovered  or  settled.  Deferred  tax  assets  are  reduced  by  a  valuation  allowance  when,  in  the  opinion  of 
management, it is more likely than not that some portion or all of the deferred tax assets will not be realized. The Company’s 
valuation allowance totaled zero as of December 31, 2021 and 2020 (see Note 12 – “Income Taxes”).

We  evaluate  uncertain  tax  positions  using  a  two-step  approach.  Recognition  (step  one)  occurs  when  we  conclude  that  a  tax 
position, based solely on its technical merits, is more-likely-than-not to be sustained upon examination. Measurement (step two) 
determines the amount of benefit that more-likely-than-not will be realized upon settlement. Derecognition of a tax position that 
was previously recognized would occur when we subsequently determine that a tax position no longer meets the more-likely-
than-not  threshold  of  being  sustained.  The  use  of  a  valuation  allowance  as  a  substitute  for  derecognition  of  tax  positions  is 
prohibited, and to the extent that uncertain tax positions exist, we provide expanded disclosures.

Basic and Diluted Earnings per Common Share

Diluted  EPS  is  based  upon  the  weighted  average  number  of  common  shares,  including  both  outstanding  shares  and  shares 
potentially issuable in connection with stock options and restricted stock awards granted.

As of December 31, 2021, the Company had 520,481 options outstanding to acquire an equivalent number of shares of GWRI 
common  stock.  The  320,321  options  outstanding  from  the  2017  option  grant  equated  to  164,444  common  share  equivalents, 
which were included within the calculation of diluted earnings per share for the year ended December 31, 2021. The remaining 
200,160  options  outstanding  from  the  2019  option  grant,  which  equated  to  60,789  common  share  equivalents,  were  also 
included within the calculation of diluted earnings per share for the year ended December 31, 2021. As of December 31, 2021, 
the 74,164 restricted stock awards outstanding from the 2020 grant equated to 55,450 common share equivalents, which were 
included within the calculation of diluted earnings per share for the year ended December 31, 2021. As of December 31, 2021, 
there were 151,500 restricted stock awards outstanding from the 2021 grant, which equated to 2,819 common share equivalents, 
which were included within the calculation of diluted earnings per share for the year ended December 31, 2021.

As of December 31, 2020, the Company had 625,913 options outstanding to acquire an equivalent number of shares of GWRI 
common  stock.  The  382,771  options  outstanding  from  the  2017  option  grant  equated  to  48,094  common  share  equivalents, 
which were included within the calculation of diluted earnings per share for the year ended December 31, 2020. The remaining 
243,142 options outstanding from the 2019 option grant were not included within the calculation of diluted earnings per share 
as  to  do  so  would  be  antidilutive.  As  of  December  31,  2020,  the  128,327  restricted  stock  awards  outstanding  from  the  2020 
grant equated to 7,363 common share equivalents, which were included within the calculation of diluted earnings per share for 
the year ended December 31, 2020.

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Goodwill

Goodwill  represents  the  excess  purchase  price  over  the  fair  value  of  net  tangible  and  identifiable  intangible  assets  acquired 
through acquisitions. Goodwill is not amortized, it is instead tested for impairment annually, or more often, if circumstances 
indicate  a  possible  impairment  may  exist.  As  required,  we  evaluate  goodwill  for  impairment  annually,  and  do  so  as  of 
November 1 of each year, and at an interim date if indications of impairment exist. When testing goodwill for impairment, we 
may  assess  qualitative  factors,  including  macroeconomic  conditions,  industry  and  market  considerations,  overall  financial 
performance, and entity specific events to determine whether it is more likely than not that the fair value of an operating and 
reportable segment is less than its carrying amount. We utilize internally developed discounted future cash flow models, third-
party appraisals, or broker valuations to determine the fair value of the reporting unit. Under the discounted cash flow approach, 
we  utilize  various  assumptions  requiring  judgment,  including  projected  future  cash  flows,  discount  rates,  and  capitalization 
rates. Our estimated future cash flows are based on historical data, internal estimates, and external sources. We then compare 
the  estimated  fair  value  to  the  carrying  value.  If  the  carrying  value  is  in  excess  of  the  fair  value,  an  impairment  charge  is 
recorded  to  asset  impairments  within  our  consolidated  statement  of  operations  in  the  amount  by  which  the  reporting  unit's 
carrying value exceeds its fair value, limited to the carrying value of goodwill. Refer to Note 7 — "Goodwill and Intangible 
Assets" for additional information about goodwill.

Intangible Assets

Intangible assets not subject to amortization consist of certain permits expected to be renewable indefinitely, water rights, and 
certain  service  areas  acquired  in  transactions  which  did  not  meet  the  definition  of  business  combinations  for  accounting 
purposes, and are considered to have indefinite lives. Intangible assets with indefinite lives are not amortized but are tested for 
impairment  annually,  or  more  often  if  certain  circumstances  indicate  a  possible  impairment  may  exist.  Amortized  intangible 
assets consist primarily of acquired ICFA contract rights. Refer to Note 2 – "Regulatory Decision and Related Accounting and 
Policy Changes” for additional information about ICFAs. 

Debt Issuance Costs

In  connection  with  the  issuance  of  some  of  our  long-term  debt,  we  have  incurred  legal  and  other  costs  that  we  believe  are 
directly attributable to realizing the proceeds of the debt issued. These costs are netted against long-term debt and amortized as 
interest expense using the effective interest method over the term of the respective debt. Amortization of debt issuance costs 
and discounts totaled $0.1 million for both years ended December 31, 2021 and 2020.

Impairment of Long-Lived Assets

Management  evaluates  the  carrying  value  of  long-lived  assets  for  impairment  whenever  events  or  changes  in  circumstances 
indicate  that  the  carrying  value  of  such  assets  may  not  be  recoverable.  If  an  indicator  of  possible  impairment  exists,  an 
undiscounted cash flow analysis would be prepared to determine whether there is an actual impairment. Measurement of the 
impairment loss is based on the fair value of the asset. Generally, fair value will be determined using appraisals or valuation 
techniques such as the present value of expected future cash flows.

Advances and Contributions in Aid of Construction

The Company has various agreements with developers and builders, whereby funds, water line extensions, or wastewater line 
extensions are provided to us by the developers and are considered refundable advances for construction. These AIAC are non-
interest-bearing and are subject to refund to the developers through annual payments that are computed as a percentage of the 
total annual gross revenue earned from customers connected to utility services constructed under the agreement over a specified 
period. Upon the expiration of the agreements’ refunding period, the remaining balance of the advance becomes nonrefundable 
and at that time is considered CIAC. CIAC are amortized as a reduction of depreciation expense over the estimated remaining 
life of the related utility plant. For rate-making purposes, utility plant funded by AIAC or CIAC are excluded from rate base. 
There was no AIAC balance transferred to CIAC for the year ended December 31, 2021 compared to $0.1 million for the year 
ended  December 31, 2020.

Fair Value of Financial Instruments

The carrying values of cash equivalents, trade receivables, and accounts payable approximate fair value due to the short-term 
maturities of these instruments. See Note 11 – “Debt” for information as to the fair value of our long-term debt. Our refundable 
AIAC have a carrying value of $84.6 million and $76.4 million as of December 31, 2021 and 2020, respectively. Portions of 
these non-interest-bearing instruments are payable annually through 2032 and amounts not paid by the contract expiration dates 
become  nonrefundable.  Their  relative  fair  values  cannot  be  accurately  estimated  because  future  refund  payments  depend  on 

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several variables, including new customer connections, customer consumption levels, and future rate increases. However, the 
fair value of these amounts would be less than their carrying value due to the non-interest-bearing feature.

Segments

Operating segments are defined as components of an enterprise about which separate financial information is available that is 
evaluated  regularly  by  the  chief  operating  decision  maker  (“CODM”)  in  deciding  how  to  allocate  resources  and  in  assessing 
operating  performance.  In  consideration  of  ASC  280—Segment  Reporting  the  Company  notes  it  is  not  organized  around 
specific  products  and  services,  geographic  regions,  or  regulatory  environments.  The  Company  currently  operates  in  one 
geographic region within the State of Arizona, wherein each operating utility operates within the same regulatory environment.

While  the  Company  reports  its  revenue,  disaggregated  by  service  type,  on  the  face  of  its  Statements  of  Operations,  the 
Company  does  not  manage  the  business  based  on  any  performance  measure  at  the  individual  revenue  stream  level.  The 
Company  does  not  have  any  customers  that  contribute  more  than  10%  to  the  Company’s  revenues  or  revenue  streams. 
Additionally we note that the CODM uses consolidated financial information to evaluate the Company’s performance, which is 
the same basis on which he communicates the Company’s results and performance to the Board of Directors. It is upon this 
consolidated  basis  from  which  he  bases  all  significant  decisions  regarding  the  allocation  of  the  Company’s  resources  on  a 
consolidated level. Based on the information described above and in accordance with the applicable literature, management has 
concluded that the Company is currently organized and operated as one operating and reportable segment.

Recent Accounting Pronouncements

Recently Adopted Accounting Standards 

In  February  2016,  the  Financial  Accounting  Standards  Board  ("FASB")  issued  ASU  2016-02,  Leases  (Topic  842)  (“ASU 
2016-02”, or "ASC 842"). ASC 842 requires lessees to record a right-of-use asset and corresponding lease obligation for lease 
arrangements with a term  of greater than twelve months and requires additional disclosures about leasing arrangements. The 
Company  implemented  Topic  842  on  January  1,  2021.  The  implementation  did  not  result  in  material  changes  to  our 
consolidated financial statements.  Refer to Note 4 — "Leases" for additional information.

In  August  2018,  the  FASB  issued  ASU  2018-15,  Customer's  Accounting  for  Implementation  Costs  Incurred  in  a  Cloud 
Computing Arrangement That Is a Service Contract (Topic 350) ("ASU 2018-15"). ASU 2018-15 amends ASC 350 to include 
in  its  scope  implementation  costs  of  a  Cloud  Computing  Arrangement  ("CCA")  that  is  a  service  contract  and  clarifies  that  a 
customer should apply ASC 350-40 to determine which implementation costs should be capitalized in a CCA that is considered 
a  service  contract.  The  Company  implemented  Topic  350  on  January  1,  2021.  The  implementation  did  not  result  in  material 
changes to our consolidated financial statements.

In  January  2017,  the  FASB  issued  ASU  2017-04,  Intangibles  -  Goodwill  and  Other  (Topic  350):  Simplifying  the  Test  for 
Goodwill  Impairment  ("ASU  2017-04").  ASU  2017-04  eliminates  Step  2  from  the  impairment  test  which  requires  entities  to 
determine the implied fair value of goodwill to measure if any impairment expense is necessary. Instead, entities will record 
impairment expenses based on the amount by which a reporting unit's carrying value exceeds its fair value, not to exceed the 
carrying amount of goodwill. The Company implemented ASU 2017-04 on January 1, 2021. The implementation did not result 
in material changes to our consolidated financial statements.

2. REGULATORY DECISION AND RELATED ACCOUNTING AND POLICY CHANGES

Our regulated utilities and certain other balances are subject to regulation by the ACC and meet the requirements for regulatory 
accounting found within ASC 980, Regulated Operations.

In accordance with ASC 980, rates charged to utility customers are intended to recover the costs of the provision of service plus 
a reasonable return in the same period. Changes to the rates are made through formal rate applications with the ACC, which we 
have done for all of our operating utilities and which are described below.

On  July  9,  2012,  we  filed  formal  rate  applications  with  the  ACC  to  adjust  the  revenue  requirements  for  seven  utilities 
representing a collective rate increase of approximately 28% over 2011 revenue levels. In August 2013, the Company entered 
into a settlement agreement with ACC Staff, the Residential Utility Consumers Office, the City of Maricopa, and other parties 
to the rate case. The settlement required approval by the ACC’s Commissioners before it could take effect. In February 2014, 
the rate case proceedings were completed and the ACC issued Rate Decision No. 74364, effectively approving the settlement 
agreement. The rulings of the decision include, but are not limited to, the following:

-72-

•

For the Company’s utilities, adjusting for the condemnation of the operations and assets of Valencia and sale of Willow 
Valley  Water  Co.,  Inc.  ("Willow  Valley"),  which  occurred  in  2015  and  2016,  respectively,  a  collective  revenue 
requirement increase of $3.6 million based on 2011 test year service connections, phased-in over time, with the first 
increase in January 2015 as follows (in thousands, not updated for the TCJA, refer to Note 1 — "Basis of Presentation, 
Corporate  Transactions,  Significant  Accounting  Policies,  and  Recent  Accounting  Pronouncements  —  Corporate 
details):
Transactions 

Docket" 

further 

ACC 

Tax 

for 

— 

2015
2016
2017
2018
2019
2020
2021

$ 

Incremental

Cumulative

1,083  $ 
887 
335 
335 
335 
335 
335 

1,083 
1,970 
2,305 
2,640 
2,975 
3,310 
3,645 

Whereas  this  phase-in  of  additional  revenues  was  determined  using  a  2011  test  year,  to  the  extent  that  the  number  of  active 
service connections continues to increase from 2011 levels, the additional revenues may be greater than the amounts set forth 
above. On the other hand, if active connections decrease or we experience declining usage per customer, we may not realize all 
of the anticipated revenues.

•

•

•

Full reversal of the imputation of CIAC balances associated with funds previously received under infrastructure 
coordination and financing agreements ("ICFAs"), as required in the Company’s last rate case. The reversal restored 
rate base or future rate base and had a significant impact of restoring shareholder equity on the balance sheet.

The Company has agreed to not enter into any new ICFAs. Existing ICFAs will remain in place, but a portion of future 
payments to be received under the ICFAs will be considered as hook-up fees, which are accounted for as CIAC once 
expended on plant.

A 9.5% return on common equity was adopted.

On  September  20,  2018,  the  ACC  issued  Rate  Decision  No.  76901,  which  set  forth  the  reductions  in  revenue  for  our  Santa 
Cruz,  Palo  Verde,  Greater  Tonopah,  and  Northern  Scottsdale  utilities  due  to  the  TCJA.  Rate  Decision  No.  76901  adopted  a 
phase-in approach for the reductions to match the phase-in of our revenue requirements under Rate Decision No. 74364. Refer 
to  Note  1  —  "Basis  of  Presentation,  Corporate  Transactions,  Significant  Accounting  Policies,  and  Recent  Accounting 
Pronouncements — Corporate Transactions — ACC Tax Docket" for details regarding Rate Decision No. 76901. 

On August 28, 2020, 12 of our 18 regulated utilities each filed a rate case application with the ACC for water, wastewater, and 
recycled water rates, as well as the consolidation of water and/or wastewater rates for certain of the utilities using the twelve 
months  ending  December  31,  2019  as  the  test  year  for  the  rate  case.    Refer  to  Note  1  —  “Basis  of  Presentation,  Corporate 
Transactions,  Significant  Accounting  Policies,  and  Recent  Accounting  Pronouncements  —  Corporate  Transactions  —  ACC 
Rate Case” for additional information.

The following provides additional discussion on accounting and policy changes resulting from Rate Decision No. 74364. 

Infrastructure  Coordination  and  Financing  Agreements  –  ICFAs  are  agreements  with  developers  and  homebuilders 
whereby GWRI, the indirect parent of the operating utilities, provides services to plan, coordinate, and finance the water and 
wastewater infrastructure that would otherwise be required to be performed or subcontracted by the developer or homebuilder.

Under the ICFAs, GWRI has a contractual obligation to ensure physical capacity exists through its regulated utilities for water 
and  wastewater  to  the  landowner/developer  when  needed.  This  obligation  persists  regardless  of  connection  growth.  Fees  for 
these services are typically a negotiated amount per equivalent dwelling unit for the specified development or portion of land. 
Payments are generally due in installments, with a portion due upon signing of the agreement, a portion due upon completion of 
certain  milestones,  and  the  final  payment  due  upon  final  plat  approval  or  sale  of  the  subdivision.  The  payments  are  non-
refundable. The agreements are generally recorded against the land and must be assumed in the event of a sale or transfer of the 
land.  The  regional  planning  and  coordination  of  the  infrastructure  in  the  various  service  areas  has  been  an  important  part  of 
GWRI’s business model.

In February 2014, the ACC issued Rate Decision No. 74364, and concluded ICFA funds already received would no longer be

-73-

 
 
 
 
 
 
 
 
 
 
 
 
 
deemed  CIAC  for  rate  making  purposes.  ICFA  funds  already  received  or  which  had  become  due  prior  to  the  date  of  Rate 
Decision No. 74364 were recognized as revenue once the obligations specified in the ICFA were met. Rate Decision No. 74364 
prescribes that of the ICFA funds which come due and are paid subsequent to December 31, 2013, 70% of the ICFA funds will 
be recorded in the associated utility subsidiary as a hook-up fee (“HUF”) liability, with the remaining 30% to be recorded as 
deferred  revenue,  which  the  Company  accounts  for  in  accordance  with  the  Company's  ICFA  revenue  recognition  policy.  A 
HUF tariff, specifying the dollar value of a HUF for each utility, was approved by the ACC as part of Rate Decision No. 74364. 
The Company is responsible for assuring the full HUF value is paid from ICFA proceeds, and recorded in its full amount, even 
if it results in recording less than 30% of the ICFA fee as deferred revenue. 

The Company will account for the portion allocated to the HUF as a CIAC contribution. However, in accordance with the ACC 
directives  the  CIAC  is  not  deducted  from  rate  base  until  the  HUF  funds  are  expended  for  utility  plant.  Such  funds  will  be 
segregated  in  a  separate  bank  account  and  used  for  plant.  A  HUF  liability  will  be  established  and  will  be  amortized  as  a 
reduction of depreciation expense over the useful life of the related plant once the HUF funds are utilized for the construction of 
plant. For facilities required under a HUF or ICFA, the utilities must first use the HUF moneys received, after which, it may use 
debt or equity financing for the remainder of construction. The Company will record 30% of the funds received, up until the 
HUF liability is fully funded, as deferred revenue, which is to be recognized as revenue once the obligations specified within 
the  ICFA  are  met,  including  construction  of  sufficient  operating  capacity  to  serve  the  customers  for  which  revenue  was 
deferred. 

As of December 31, 2021 and 2020, ICFA deferred revenue recorded on the consolidated balance sheet totaled $19.0 million 
and  $17.8  million,  respectively,  which  represents  deferred  revenue  recorded  for  ICFA  funds  received  on  contracts.  The 
Company recorded $0.7 million in ICFA fees in the current year under unregulated revenues.

Intangible  assets  /  Regulatory  liability  –  Pursuant  to  Rate  Decision  No.  74364,  approximately  70%  of  ICFA  funds  to  be 
received in the future will be recorded as a HUF, until the HUF is fully funded at the Company’s applicable utility subsidiary. 
The remaining approximate 30% of future ICFA funds will be recorded at the parent company level and will be subject to the 
Company’s  ICFA  revenue  recognition  accounting  policy.  As  the  Company  now  expects  to  experience  an  economic  benefit 
from  the  approximately  30%  portion  of  future  ICFA  funds,  30%  of  the  regulatory  liability,  or  $3.4  million,  was  reversed  in 
2014. The remaining 70% of the regulatory liability, or $7.9 million, will continue to be recorded on the balance sheet. 

The  intangible  assets  amortize  when  the  corresponding  ICFA  funds  are  received  in  proportion  to  the  amount  of  total  cash 
expected to be received under the underlying agreements. The recognition of amortization expense will be partially offset by a 
corresponding reduction of the regulatory liability.

As  of  December  31,  2021,  regulatory  liability  recorded  on  the  consolidated  balance  sheet  totaled  $7.4  million,  of  which 
$5.9 million relates to the offset of intangible assets related to ICFA contracts obtained in connection with our Santa Cruz, Palo 
Verde,  and  Sonoran  acquisitions,  and  the  remaining  $1.5  million  relates  to  the  TCJA  rate  reduction  mandated  by  the  ACC 
pursuant to Rate Decision No. 76901.

3. REVENUE RECOGNITION

Regulated Revenue

The Company's operating revenues are primarily attributable to regulated services based upon tariff rates approved by the ACC. 
Regulated service revenues consist of amounts billed to customers based on approved fixed monthly fees and consumption fees, 
as well as unbilled revenues estimated from the last meter reading date to the end of the accounting period utilizing historical 
customer data recorded as accrued revenue. The measurement of sales to customers is generally based on the reading of their 
meters,  which  occurs  on  a  systematic  basis  throughout  the  month.  At  the  end  of  each  month,  the  Company  estimates 
consumption since the date of the last meter reading and a corresponding unbilled revenue is recognized. The unbilled revenue 
estimate is based upon the number of unbilled days that month and the average daily customer billing rate from the previous 
month  (which  fluctuates  based  upon  customer  usage).  The  Company  applies  the  invoice  practical  expedient  and  recognizes 
revenue from contracts with customers in the amount for which the Company has a right to invoice. The Company has the right 
to invoice for the volume of consumption, service charge, and other authorized charges.  

The Company satisfies its performance obligation to provide water, wastewater, and recycled water services over time as the 
services are rendered. Regulated services may be terminated by the customers at will, and, as a result, no separate financing 
component  is  recognized  for  the  Company's  collections  from  customers,  which  generally  require  payment  within  15  days  of 
billing. The Company applies judgment, based principally on historical payment experience, in estimating its customers' ability 
to pay. 

-74-

The  Company  has  elected  to  present  sales  taxes  on  a  net  basis  and  such,  sales  taxes  are  included  in  Accounts  Payable  and 
Accrued Liabilities until remitted to the taxing authorities.

Unregulated Revenue 

Unregulated revenues represent those revenues that are not subject to the ratemaking process of the ACC. Unregulated revenues 
are limited to rental revenue and imputed revenues resulting from a portion of ICFA funds received. ICFAs are agreements with 
developers and homebuilders where the Company provides services to plan, coordinate, and finance the water and wastewater 
infrastructure that would otherwise be required to be performed or subcontracted by the developer or homebuilder. In return, the 
developers  and  homebuilders  pay  the  Company  an  agreed-upon  amount  per  dwelling  unit  for  the  specified  development  or 
portion  of  land.  In  addition,  under  ICFA  agreements,  the  Company  has  a  contractual  obligation  to  ensure  physical  capacity 
exists through its regulated utilities for water and wastewater to the developer when needed. This obligation persists regardless 
of connection growth. 

The Company believes that these services are not distinct in the context of the contract because they are highly interdependent 
with  the  Company’s  ability  to  provide  fitted  capacity  for  water  and  wastewater  services.  The  Company  concluded  that  the 
goods and services provided under ICFA contracts constitute a single performance obligation. 

ICFA revenue is recognized at a point in time when the Company has the necessary capacity in place within its infrastructure to 
provide  water/wastewater  services  to  the  developer.  The  Company  exercises  judgment  when  estimating  the  number  of 
equivalent dwelling units that the Company has capacity to serve. 

Disaggregated Revenues 

For the years ended December 31, 2021 and 2020, disaggregated revenues from contracts with customers by major source and 
thousands):
customer 

follows 

class 

are 

(in 

as 

$ 

REGULATED REVENUE

Water Services

Residential

Irrigation

Commercial

Construction

Other water revenues

Total water revenues

Wastewater and recycled water services

Residential

Commercial

Recycled water revenues

Other wastewater revenues

Total wastewater and recycled water revenues

TOTAL REGULATED REVENUE

UNREGULATED REVENUE

ICFA revenues

Other Miscellaneous revenues

Rental revenues

TOTAL UNREGULATED REVENUE

Year Ended December 31,

2021

2020

13,697  $ 

2,917 

868  

691  

771  

18,944 

19,743 

1,020 

1,132 

346 

22,241 

41,185 

683 

— 

46 

729 

12,818 

3,309 

836 

540 

569 

18,072 

18,056 

933 

1,181 

224 

20,394 

38,466 

— 

1 

160 

161 

TOTAL REVENUE

$ 

41,914  $ 

38,627 

-75-

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Contract Balances

Our 

contract 

assets 

and 

liabilities 

consist 

of 

the 

following 

(in 

thousands): 

December 31, 2021

December 31, 2020

CONTRACT ASSETS

Accounts receivable

Water services

Wastewater and recycled water services

Total contract assets(1)

CONTRACT LIABILITIES

Deferred revenue - ICFA
Refund liability - regulated(2)
Deferred revenue - other

Total contract liabilities

$ 

$ 

$ 

$ 

1,139  $ 

988 

2,126  $ 

19,035  $ 

762  

— 

19,797  $ 

1,203 

1,149 

2,352 

17,843 

733 

4 

18,580 

(1)  The decrease in accounts receivable was primarily due to the reimplementation of disconnection notices and disconnections 
during 2021, which had previously been temporarily suspended due to the COVID-19 pandemic in 2020, coupled with timely 
collection in billings.

(2)    The  increase  in  refund  liability  is  due  to  the  phase-in  approach  approved  in  Rate  Decision  No.  76901.  Refer  to  Note  1
—"Basis of Presentation, Corporate Transactions, Significant Accounting Policies, and Recent Accounting Pronouncements — 
Corporate Transactions — ACC Tax Docket" for further details.

Remaining Performance Obligations 

Revenue allocated to remaining performance obligations represents contracted revenue that has not yet been recognized, which 
includes deferred revenue and amounts that will be invoiced and recognized as revenue in future periods. Contracted revenue 
expected  to  be  recognized  in  future  periods  was  approximately  $19.0  million  at  December  31,  2021  and  approximately 
$17.8 million at December 31, 2020. Deferred revenue - ICFA is recognized as revenue once the obligations specified within 
the applicable ICFA are met, including construction of sufficient operating capacity to serve the customers for which revenue 
was deferred. Due to the uncertainty of future events, the Company is unable to estimate when to expect recognition of deferred 
revenue - ICFA. Deferred revenue - other is recognized as revenue once the obligations specified within the rental contract are 
met. The Company has recognized the full amount of deferred revenue - other as of December 31, 2021.

-76-

 
 
 
 
4. LEASES

On  January  1,  2021,  the  Company  adopted  ASC  842  using  the  modified  retrospective  method.  The  Company  elected  the 
practical  expedient  package  when  scoping  and  identifying  leases.  As  such,  the  Company  has  not  reassessed:  1)  whether  any 
expired or existing contracts are or contain leases; 2) the lease classification for any expired or existing leases; and 3) the initial 
direct costs for any existing leases. The Company notes that this practical expedient applies to all expired or existing contracts 
as  of  the  effective  date  of  the  Company's  adoption.  The  Company  elected  this  practical  expedient  package  for  all  lessee  and 
lessor  arrangements.  In  addition,  the  Company’s  leases  do  not  provide  an  implicit  borrowing  rate  (“IBR”),  and  as  such,  we 
applied judgment when estimating our IBR. We assessed and reviewed factors related to our credit risk, recent debt issuances, 
and publicly available data for instruments with similar characteristics. The Company elected to use the portfolio approach and 
applied a single discount rate of approximately 5% to the portfolio. This election was based on the fact that all leases are of 
similar terms and our credit rating and interest rate environment are stable.

ASC 842 requires the Company to record a right-of-use asset (“ROU”) and a corresponding lease obligation for all operating 
leases with a term greater than twelve months.  The current portion of the ROU asset is included in the “Prepaid expenses and 
other  current  assets”  line  item  on  the  Company’s  consolidated  balance  sheet.  The  remaining  noncurrent  balance  of  the  ROU 
asset  is  included  in  the  line  item  “Other  noncurrent  assets”  on  the  Company’s  consolidated  balance  sheet.  In  addition,  the 
corresponding lease liabilities current and noncurrent portion are included  on the Company’s consolidated balance sheet line 
items “Other current liabilities” and “Other noncurrent liabilities,” respectively.

The adoption of ASC 842 resulted in the initial recognition of ROU assets of $189,000 and related lease liabilities of $210,000. 
As  of  December  31,  2021,  ROU  assets  and  liabilities  totaled  $81,288  and  $102,143,  respectively,  which  primarily  relates  to 
office rent.

5. PROPERTY, PLANT AND EQUIPMENT

Property, plant, and equipment at December 31, 2021 and 2020 consist of the following (in thousands):

Plant, equipment, and water and sewer lines

Computers, office equipment and software

Total property, plant and equipment

Year Ended December 31,

2021

2020

311,041 

2,659 

$ 

313,700  $ 

294,459 

2,999 

297,458 

Depreciation of property, plant and equipment is computed based on the estimated useful lives as follows:

Plant, equipment, and water and sewer lines

Computers, office equipment and software

Useful Lives

5 to 50 years

3 to 15 years

-77-

 
 
 
 
6. ACCOUNTS RECEIVABLE

Accounts 

receivable 

as  of  December  31,  2021 

and  2020 

consist  of 

the 

following 

(in 

thousands):

Billed receivables
Less allowance for doubtful accounts
Accounts receivable – net

December 31, 2021
$ 
$ 
$ 

2,126  $ 
(132)   
1,994  $ 

December 31, 2020
2,352 
(205) 
2,147 

The following table summarizes the allowance for doubtful accounts activity as of and for the years ended December 31, 2021 
thousands).
and 

2020 

(in 

Balance at 
Beginning of 
Period

Additions 
Charged to 
Expense

Charged to 
Other 
Accounts

Write-offs

Balance at End 
of Period

$ 
$ 

(205)  $ 
(87)  $ 

(27)  $ 
(169)  $ 

(10)  $ 
(7)  $ 

110  $ 
58  $ 

(132) 
(205) 

Allowance for doubtful accounts:
Year Ended December 31, 2021
Year Ended December 31, 2020

7. GOODWILL AND INTANGIBLE ASSETS

Goodwill

As  of  December  31,  2021,  the  goodwill  balance  of  $5.7  million  is  related  to  the  Turner,  Red  Rock,  Mirabell,  Francesca, 
Tortolita,  Lyn  Lee,  and  Las  Quintas  acquisitions.  There  were  no  indicators  of  impairment  identified  as  a  result  of  the 
Company's  review  of  events  and  circumstances  related  to  its  goodwill  subsequent  to  the  acquisitions.  Based  on  our  annual 
impairment testing performed on November 1st, no impairment was recorded. 

Intangible Assets

As  of  December  31,  2021 

and  2020 

intangible 

assets 

consisted  of 

the 

following 

(in 

thousands):

December 31, 2021

December 31, 2020

Gross
Amount

Accumulated
Amortization

Net
Amount

Gross
Amount

Accumulated
Amortization

Net
Amount

INDEFINITE LIVED INTANGIBLE ASSETS:
CP Water Certificate of Convenience 
& Necessity service area

1,532 

$ 

1,532  $ 

1,532 

$ 

1,532 

Intangible trademark

Franchise contract rights

Organizational costs

13 

130 

68 

1,743 

13 

130 

68 

13 

129 

67 

1,743 

1,741 

13 

129 

67 

1,741 

DEFINITE LIVED INTANGIBLE ASSETS:
Acquired ICFAs
Sonoran contract rights

Total intangible assets

$ 

17,978 
7,407 
25,385 
27,128  $ 

(14,565)   
(2,224)   
(16,789)   
(16,789)  $ 

3,413 
5,183 
8,596 

10,339  $ 

17,978 
7,406 
25,384 
27,125  $ 

(13,718)   
(2,222)   
(15,940)   
(15,940)  $ 

4,260 
5,184 
9,444 
11,185 

A Certificate of Convenience & Necessity ("CC&N") is a permit issued by the ACC allowing a public service corporation to 
serve  a  specified  area,  and  preventing  other  public  service  corporations  from  offering  the  same  services  within  the  specified 
area. The CP Water CC&N intangible asset was acquired through the acquisition of CP Water Company in 2006. This CC&N 
permit has no outstanding conditions that would require renewal. 

Franchise  contract  rights  and  organizational  costs  relate  to  our  2018  acquisition  of  Red  Rock.  Franchise  contract  rights  are 
agreements  with  Pima  and  Pinal  counties  that  allow  the  Company  to  place  infrastructure  in  public  right-of-way  and  permits 
expected  to  be  renewable  indefinitely.  The  organizational  costs  represent  fees  paid  to  federal  or  state  governments  for  the 
privilege of incorporation and expenditures incident to organizing the corporation and preparing it to conduct business.

-78-

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Acquired ICFAs and contract rights related to our 2005 acquisition of Sonoran Utility Services, LLC assets are amortized when 
cash is received in proportion to the amount of total cash expected to be received under the underlying agreements. Due to the 
uncertainty of the timing of when cash will be received under ICFA agreements and contract rights, we cannot reliably estimate 
when  the  remaining  intangible  assets'  amortization  will  be  recorded.  Amortization  in  the  amount  of  $0.8  million  and 
$1.4 million was recorded for these balances for the years ended December 31, 2021 and 2020, respectively.  

8. TRANSACTIONS WITH RELATED PARTIES

The Company provides medical benefits to our employees through our participation in a pooled plan sponsored by an affiliate 
of a significant shareholder and director of the Company. Medical claims paid to the plan were approximately $1.8 million and 
$0.9 million for the years ended December 31, 2021 and 2020, respectively. 

9. ACCRUED EXPENSES

Accrued 
thousands): 

expenses 

at 

December 

31, 

2021 

and 

2020 

consist 

of 

the 

following 

(in 

Deferred compensation
Property taxes
Interest
Dividend payable
Asset retirement obligation
Accrued bonus
Customer prepayments
Other accrued liabilities
Total accrued expenses

10. FAIR VALUE

Fair Value of Financial Instruments

December 31, 2021
$ 

December 31, 2020
1,399 
1,191 
472 
550 
697 
569 
356 
3,027 
8,261 

1,211  $ 
1,238 
492 
547 
697 
478 
438 
4,090 
9,191  $ 

$ 

FASB ASC 820, Fair Value Measurement, establishes a fair value hierarchy that distinguishes between assumptions based on 
market data (observable inputs) and the Company's assumptions (unobservable inputs). The hierarchy consists of three levels, 
as follows: 

•

•

•

Level 1 - Quoted market prices in active markets for identical assets or liabilities.

Level 2 - Inputs other than Level 1 that are either directly or indirectly observable.

Level 3 - Unobservable inputs developed using the Company's estimates and assumptions, which reflect those that the 
Company believes market participants would use. 

-79-

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Financial assets and liabilities measured at fair value on a recurring basis as of December 31, 2021 and 2020 were as follows (in 
thousands):

December 31, 2021

December 31, 2020

Level 1

Level 2

Level 3

Total

Level 1

Level 2

Level 3

Total

Asset/Liability Type:
HUF Funds - restricted 
cash(1)
Demand Deposit(2)
Certificate of Deposit - 
Restricted(1)
Long-term debt(3)
Acquisition Liability(4)
Total

$ 

$ 

16  $ 
135 

—  $ 
— 

—  $ 
— 

16  $ 

—  $ 

135 

2,135 

2,482  $ 
— 

—  $ 
— 

2,482 
2,135 

— 
— 

790 
  125,650 

— 
— 

790 
  125,650 

— 
151  $ 126,440  $ 

— 

838 
838  $ 127,429  $ 

838 

— 
— 

— 

790 
  127,724 

— 

2,135  $ 130,996  $ 

— 
— 

790 
  127,724 

838 
838 
838  $ 133,969 

(1) HUF Funds - restricted cash and Certificate of Deposit - Restricted are presented on the Restricted cash line item of the Company's consolidated balance 
sheets. They are valued at amortized cost, which approximates fair value. 

(2) Demand Deposit is presented on the Cash and cash equivalents line item of the Company's consolidated balance sheets and is valued at amortized cost, 
which approximates fair value.

(3) The fair value of our debt was estimated based on interest rates considered available for instruments of similar terms and remaining maturities. 

(4) As part of the Red Rock acquisition, the Company is required to pay to the seller a growth premium equal to $750 (not in thousands) for each new account 
established within three specified growth premium areas, commencing in each area on the date of the first meter installation and ending on the earlier of ten 
years after such first installation date, or twenty years from the acquisition date. The fair value of the acquisition liability was calculated using a discounted cash 
flow  technique  which  utilized  unobservable  inputs  developed  using  the  Company's  estimates  and  assumptions.  Significant  inputs  used  in  the  fair  value 
calculation are as follows: year of the first meter installation, total new accounts per year, years to complete full build out, and discount rate.

11. DEBT

The outstanding balances and maturity dates for short-term (including the current portion of long-term debt) and long-term debt 
as of December 31, 2021 and 2020 are as follows (in thousands):

BONDS AND NOTES PAYABLE -
4.38% Series A 2016, maturing June 2028
4.58% Series B 2016, maturing June 2036
4.65% Harquahala Loan, maturing January 2021 (1)

OTHER
Capital lease obligations
Debt issuance costs
Total debt

December 31, 2021

December 31, 2020

Short-term

Long-term

Short-term

Long-term

— 
3,833 
— 
3,833 

28,750  $ 
80,500 
— 
109,250 

—  $ 

1,917 
3 
1,920 

28,750 
84,333 
— 
113,083 

142 
— 
3,975  $ 

199 
(516)   
108,933  $ 

115 
— 
2,035  $ 

136 
(560) 
112,659 

$ 

(1)  Represents  a  loan  that  was  payable  to  Harquahala  Valley  Community  Benefits  Foundation,  which  was  assumed  in  connection  with  the  Company's 
acquisition of Eagletail Water Company in May 2017. The loan was paid off in January 2021.

-80-

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
2016 Senior Secured Notes

On June 24, 2016, the Company issued two series of senior secured notes with an aggregate total principal balance of $115.0 
million at a blended interest rate of 4.55%. Series A carries a principal balance of $28.8 million and bears an interest rate of 
4.38% over a twelve-year term, with the principal payment due on June 15, 2028. Series B carries a principal balance of $86.3 
million  and  bears  an  interest  rate  of  4.58%  over  a  20-year  term.  Series  B  is  interest  only  for  the  first  five  years,  with  $1.9 
million principal payments paid semiannually thereafter beginning December 2021. The proceeds of the senior secured notes 
were  primarily  used  to  refinance  the  previously  outstanding  long-term  tax  exempt  bonds,  which  were  subject  to  an  early 
redemption option at 103%, plus accrued interest, as a result of the Company's initial public offering in the United States. As 
part  of  the  refinancing  of  the  long-term  debt,  the  Company  paid  a  prepayment  penalty  of  $3.2  million  and  wrote  off  the 
remaining  $2.2  million  in  capitalized  loan  fees  related  to  the  tax  exempt  bonds,  which  were  recorded  as  additional  interest 
expense in the second quarter of 2016. The senior secured notes are collateralized by a security interest in the Company’s equity 
interest  in  its  subsidiaries,  including  all  payments  representing  profits  and  qualifying  distributions.  Debt  issuance  costs  as  of 
December 31, 2021 and 2020 were $0.5 million and $0.6 million, respectively.

The  senior  secured  notes  require  the  Company  to  maintain  a  debt  service  coverage  ratio  of  consolidated  EBITDA  to 
consolidated  debt  service  of  at  least  1.10  to  1.00.  Consolidated  EBITDA  is  calculated  as  net  income  plus  depreciation  and 
amortization,  taxes,  interest  and  other  non-cash  charges  net  of  non-cash  income.  Consolidated  debt  service  is  calculated  as 
interest  expense,  principal  payments,  and  dividend  or  stock  repurchases.  The  senior  secured  notes  also  contain  a  provision 
limiting the payment of dividends if the Company falls below a debt service ratio of 1.25. However, for the quarter ending June 
30, 2021 through the quarter ending March 31, 2024, the ratio drops to 1.20. The debt service ratio increases to 1.25 for any 
fiscal quarter during the period from and after June 30, 2024. As of December 31, 2021, the Company was in compliance with 
its financial debt covenants.

Revolving Credit Line

On April 30, 2020, the Company entered into an agreement with The Northern Trust Company, an Illinois banking corporation 
(the “Northern Trust Loan Agreement”), for a two-year revolving line of credit up to $10.0 million with a maturity date of April 
30, 2022. This credit facility, which may be used to refinance existing indebtedness, to acquire assets to use in and/or expand 
the  Company’s  business,  and  for  general  corporate  purposes,  bears  an  interest  rate  equal  to  LIBOR  plus  2.00%  and  has  no 
unused line fee. This credit facility replaced the previous revolving line of credit with MidFirst Bank, which was terminated in 
April  2020.  On  April  30,  2021,  the  Company  and  The  Northern  Trust  Company  entered  into  an  amendment  to  the  Northern 
Trust Loan Agreement which pursuant to, among other things, the maturity date for the Company's revolving credit line was 
extended from April 30, 2022 to April 30, 2024. As of December 31, 2021, the Company had no outstanding borrowings under 
this credit line. There were $17,191 and $46,000 unamortized debt issuance costs as of December 31, 2021 and December 31, 
2020, respectively.

The Northern Trust Loan Agreement requires the Company to maintain a debt service coverage ratio of consolidated EBITDA 
to consolidated debt service of at least 1.10 to 1.00. The Northern Trust Loan Agreement also contains a provision limiting the 
payment of dividends if the Company falls below a debt service ratio of 1.25. However, for the quarter ending June 30, 2021 
through the quarter ending March 31, 2024, the ratio drops to 1.20. As of  December 31, 2021, the Company was in compliance 
with its financial debt covenants. 

At  December  31,  2021,  the  remaining  aggregate  annual  maturities  of  debt  and  minimum  lease  payments  under  capital  lease 
obligations are as follows (in thousands):

2022
2023
2024
2025
2026
Thereafter
Subtotal
Less: amount representing interest
Total

-81-

Debt

Capital Lease
Obligations

$ 

$ 

3,833  $ 
3,833 
3,833 
3,833 
3,833 
93,918 
113,083 
— 
113,083  $ 

142 
106 
59 
34 
— 
— 
341 
(21) 
320 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
12. 

INCOME TAXES

The  Company  utilizes  the  asset  and  liability  method  of  accounting  for  income  taxes.  Under  the  asset  and  liability  method, 
deferred tax assets and liabilities are recognized for the future tax consequences attributable to differences between the financial 
statement carrying amounts of existing assets and liabilities and their respective tax bases. Deferred tax assets and liabilities are 
measured  using  enacted  tax  rates  expected  to  apply  to  taxable  income  in  the  years  in  which  those  temporary  differences  are 
expected  to  be  recovered  or  settled.  Deferred  tax  assets  are  reduced  by  a  valuation  allowance  when,  in  the  opinion  of 
management, it is more likely than not that some portion or all of the deferred tax assets will not be realized. As of December 
31, 2021 and December 31, 2020, the Company did not have any valuation allowances or unrecognized tax benefits.

The  income  tax  expense  from  continuing  operations  for  the  years  ended  December  31,  2021  and  2020  is  comprised  of  the 
thousands):
(in 
following 

Current income tax expense
Deferred income tax expense (benefit)
Income tax expense

Current income tax expense
Deferred income tax expense (benefit)
Income tax expense

Federal

1,142  $ 
(215)  $ 
927  $ 

Federal

1,710  $ 
(1,086)   
624  $ 

$ 
$ 
$ 

$ 

$ 

2021
State

2020

State

257  $ 
(34)  $ 
223  $ 

270  $ 
(123)  $ 
147  $ 

Total

1,399 
(249) 
1,150 

Total

1,980 
(1,209) 
771 

ASC 740, Income Taxes, prescribes the method to determine whether a deferred tax asset is realizable and significant weight is 
given to evidence that it can be objectively verified. As of December 31, 2021 and 2020, the Company recorded no valuation 
allowance.

The following table summarizes the Company’s temporary differences between book and tax accounting that give rise to the 
thousands):
deferred 

liabilities,  as  of  December  31,  2021  and  2020 

tax  assets  and  deferred 

tax 

(in 

DEFERRED TAX ASSETS:
Taxable meter deposits
Balterra intangible asset acquisition
Deferred gain on ICFA funds received
AIAC
Other
Total deferred tax assets
Net deferred tax asset

DEFERRED TAX LIABILITIES:

Regulatory liability
CP Water intangible asset acquisition
ICFA intangible asset
Property,  plant and equipment
Gain on condemnation of Valencia
Other Liabilities
Total deferred tax liabilities
Net deferred tax liability

December 31, 
2021

December 31, 
2020

19  $ 

224 
4,734 
3,899 
1,231 
10,107 
10,107 

(257)   
(381)   
(641)   
(10,962)   
(222)   
(913)   
(13,376)   
(3,269)  $ 

22 
224 
4,438 
3,706 
1,311 
9,701 
9,701 

(272) 
(381) 
(705) 
(11,127) 
8 
(877) 
(13,354) 
(3,653) 

$ 

As of December 31, 2021, we have approximately no remaining net operating loss (“NOL”) carry forwards.

The effective tax rates for the years ended December 31, 2021 and 2020 were 24.2% and 41.1%, respectively. The effective tax 
rate for the year ended December 31, 2021 was greater than the federal statutory rate of 21% primarily due to the impact of the 

-82-

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
regulatory liability recorded as a result of Rate Decision No. 76901, state income taxes, share based compensation, and IRC 
Section 4534 interest.

13. DEFERRED COMPENSATION AWARDS

Stock option awards

Stock option awards is measured based on the fair value of the award. The fair value of stock option awards is determined using 
a Black-Scholes option-pricing model. We recognize compensation expense associated with the options over the vesting period.

2017 stock option grant

In  August  2017,  GWRI's  Board  of  Directors  granted  stock  options  to  acquire  465,000  shares  of  GWRI's  common  stock  to 
employees  throughout  the  Company.  The  options  were  granted  with  an  exercise  price  of  $9.40,  the  market  price  of  the 
Company's common shares on the NASDAQ Global Market at the close of business on August 10, 2017. The options vested 
over a four-year period, with 25% having vested in August 2018, 25% having vested in August 2019, 25% having vested in 
August 2020, and 25% vesting in August 2021. The options have a 10-year life. The Company expensed the $1.1 million fair 
value of the stock option grant ratably over the four-year vesting period. Stock-based compensation expense of $0.2 million and 
$0.3  million  was  recorded  for  years  ended  December  31,  2021  and  2020,  respectively.  As  of  December  31,  2021,  44,370 
options have been exercised and 100,309 options have been forfeited with 320,321 outstanding.

2019 stock option grant

In  August  2019,  GWRI's  Board  of  directors  granted  stock  options  to  acquire  250,000  shares  of  GWRI's  common  stock  to 
employees  throughout  the  Company.  The  options  were  granted  with  an  exercise  price  of  $11.26,  the  market  price  of  the 
Company's common shares on the NASDAQ Global Market at the close of business on August 13, 2019. The options vest over 
a four-year period, with 25% having vested in August 2020, 25% vesting in August 2021, 25% vesting in August 2022, and 
25%  vesting  in  August  2023.  The  options  have  a  10-year  life.  The  Company  will  expense  the  $0.8  million  fair  value  of  the 
stock option grant ratably over the four-year vesting period. Stock-based compensation expense of $0.2 million was recorded 
for both years ended December 31, 2021 and 2020. As of December 31, 2021,  11,001 options have been exercised and 38,839 
options have been forfeited with 200,160 outstanding.

-83-

A 

summary  of 

stock  option  activity 

is  as 

follows 

(in 

thousands,  except  option  prices  and  years):

Number of Options

Weighted Average 
Exercise Price

Weighted Average 
Remaining 
Contractual Life

Aggregate Intrinsic 
Value

Options Outstanding at December 31, 2019

Options Vested at December 31, 2019

Granted

Exercised
Forfeited

Cancelled

Options Outstanding at December 31, 2020

Options Vested at December 31, 2020

Granted
Exercised

Forfeited
Cancelled

Options Outstanding at December 31, 2021

Options Vested at December 31, 2021

Phantom stock/Restricted stock units compensation

633  $ 

193  $ 
— 

(5)  $ 
(2)  $ 

— 
626  $ 
348  $ 

— 
(87)  $ 

(18)  $ 
— 
520  $ 

420  $ 

10.12 

9.40 

9.83 
10.85 

10.12 
9.72 

9.95 

11.17 

10.12 

9.84 

8.4 $ 

9.6 $ 

1,915.1 

725.4 

7.3 $ 
7.0 $ 

2,683.6 
1,629.7 

6.6 $ 

6.2 $ 

3,635.4 

3,050.9 

The following table details total awards granted and the number of units outstanding as of December 31, 2021 along with the 
amounts  paid  to  holders  of  the  phantom  stock  units  ("PSUs")  and/or  restricted  stock  units  ("RSUs")  for  the  years  ended 
amounts):
December 

thousands, 

except 

2021 

2020 

unit 

and 

31, 

(in 

Grant Date

Units Granted

Units Outstanding

2021

2020

Amounts Paid For the Year Ended 
December 31,

22,712 

30,907 

32,190 

22,481 

27,403 

—  $ 

—  $ 

— 

2,683 

9,122 

20,080 

39 

180 

125 

118 

135,693 

31,885  $ 

462  $ 

24 

113 

118 

58 

— 

313 

Q1 2017

Q1 2018

Q1 2019

Q1 2020
Q1 2021(1)
Total

(1) Pursuant to the Global Water Resources, Inc. 2020 Omnibus Incentive Plan, effective May 7, 2020, long-term incentive 

awards are no longer granted in the form of PSUs and are granted as RSUs instead.

-84-

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Stock appreciation rights compensation

The  following  table  details  the  recipients  of  the  stock  appreciation  rights  ("SARs")  awards,  the  grant  date,  units  granted, 
exercise price, outstanding units as of December 31, 2021 and amounts paid during the years ended December 31, 2021 and 
amounts):
2020 

thousands, 

except 

unit 

unit 

and 

per 

(in 

Recipients

Members of Management (1)(3)
Key Executives (2)(4)
Members of Management (1)(5)
Members of Management (1)(6)
Total

Amounts Paid For the Year 
Ended December 31,

Grant 
Date

Units 
Granted

Exercise 
Price

Units 
Outstanding

2021

2020

Q1 2015
Q2 2015

Q3 2017
Q1 2018

  299,000  $  4.26 
  300,000  $  5.13 

  103,000  $  9.40 
33,000  $  8.99 

  735,000 

70,500  $ 
— 

17,000 
8,250 
95,750  $ 

269  $ 
— 

321 
189 
779  $ 

208 
623 

37 
— 
868 

(1) The SARs vest ratably over 16 quarters from the grant date.
(2) The SARs vest over 16 quarters, vesting 20% per year for the first three years, with the remainder, 40%, vesting in year four.
(3) The exercise price was determined to be the fair market value of one share of GWRC stock on the grant date of February 11, 2015.
(4) The exercise price was determined to be the fair market value of one share of GWRC stock on the grant date of May 8, 2015.
(5) The exercise price was determined to be the fair market value of one share of GWRI stock on the grant date of August 10, 2017.
(6) The exercise price was determined to be the fair market value of one share of GWRI stock on the grant date of March 12, 2018.

For the twelve months ended December 31, 2021 and 2020, the Company recorded approximately $1.1 million and $1.6 million 
of  compensation  expense  related  to  the  PSUs/RSUs  and  SARs,  respectively.  Based  on  GWRI’s  closing  share  price  on 
December 31, 2021 (the last trading date of the year), deferred compensation expense to be recognized over future periods is 
thousands):
December 
estimated 

follows 

ending 

years 

the 

for 

(in 

31 

as 

2022
2023
2024
Total

Restricted stock compensation

PSUs

SARs

274 
151 
— 
425 

17 
— 
— 
17 

The Company assumes that forfeitures will be minimal and recognizes forfeitures as they occur, which results in a reduction in 
compensation expense. On May 7, 2020, the Company's stockholders approved the Global Water Resources, Inc. 2020 
Omnibus Incentive Plan which allows restricted stock awards as a form of compensation. A restricted stock award ("RSA") 
represents the right to receive a share of the Company's common stock. RSAs vest over two to three years, beginning on the 
date of the grant.During the year ended December 31, 2021, 172,650 RSAs were issued. The Company recorded approximately 
$1.2 million of compensation expense related to the grant and partial vesting of RSAs for the year ended December 31, 2021. 
During the year ended December 31, 2020, 177,490 RSAs were issued. The Company recorded approximately $1.0 million for 
the year ended December 31, 2020. The following table summarizes the RSA transactions for the year ended December 31, 
2021:

Nonvested RSAs at the beginning of period

Granted

Vested

Forfeited

Nonvested RSAs at the end of period

Number of RSAs

Weighted Average Fair Value

128,327  $ 

172,650 

54,163 

21,150 

225,664  $ 

11.22 

16.70 

11.28 

— 

14.88 

14. SUPPLEMENTAL CASH FLOW INFORMATION

The following is supplemental cash flow information for the years ended December 31, 2021 and 2020 (in thousands):

-85-

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Supplemental cash flow information:

Cash paid for interest

Cash paid for taxes 

Non-cash financing and investing activities:

Capital expenditures included in accounts payable and accrued liabilities

15. COMMITMENTS AND CONTINGENCIES

Commitments  

For the Year Ended December 31,

2021

2020

$ 

$ 

$ 

5,226  $ 

1,613  $ 

5,224 

240 

—  $ 

586 

In  January  2019,  the  Company's  corporate  office  lease  agreement  was  amended  to  extend  the  term  of  the  lease,  with  a 
commencement date of March 1, 2019 and termination date of May 31, 2022. As such, the Company's monthly rent expense 
increased  to  approximately  $16,000.  Rent  expense  arising  from  the  operating  leases  totaled  approximately  $197,000  and 
$177,000 for the year ended December 31, 2021 and 2020, respectively.

We  entered  into  a  new  corporate  office  lease  agreement  with  a  commencement  date  of  May  1,  2022.  The  new  monthly  rent 
expense will increase to $23,750 for each full calendar month commencing on May 1, 2022 through April 30, 2025 and $41,572 
for each calendar month commencing on May 1, 2025 through April 30, 2027. On March 1, 2022 we amended the terms of the 
lease  to  incorporate  construction  of  tenant  improvements.  Should  we  incur  additional  costs  in  excess  of  the  landlord 
improvement allowance, we will have the option of paying the expenses at time of possession or amortized over the lease term 
as additional rent at three percent cost of funds.

Contingencies

From time to time, in the ordinary course of business, the Company may be subject to pending or threatened lawsuits in which 
claims for monetary damages are asserted. Management is not aware of any legal proceeding of which the ultimate resolution 
could materially affect our financial position, results of operations, or cash flows.

16. SUBSEQUENT EVENT

Acquisition of Twin Hawks Utility, Inc. 

On January 13, 2022, the Company completed the acquisition of Twin Hawks Utility, Inc., an operator of a water utility with 
service area in Pinal County, Arizona. The acquisition added an additional 18 connections and approximately 0.5 square miles 
of service area at the time of acquisition.

Acquisition of Rincon Water Company 

On January 20, 2022, the Company completed the acquisition of Rincon Water Company, Inc., an operator of a water utility 
with service area in Pima County, Arizona. The acquisition added an additional 73 connections and approximately 8.6 square 
miles of service area at the time of acquisition.

-86-

 
 
ITEM 9.  

CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND 
FINANCIAL DISCLOSURE

None.

ITEM 9A.  

CONTROLS AND PROCEDURES

Evaluation of Disclosure Controls and Procedures

Our management, with the participation of our Chief Executive Officer and Chief Financial Officer, reviewed and evaluated the 
effectiveness  of  our  disclosure  controls  and  procedures  (as  such  term  is  defined  in  Rule  13a-15(e)  and  15d-15(e)  under  the 
Exchange Act) as of the end of the period covered by this Form 10-K. Based on that evaluation, our Chief Executive Officer 
and  Chief  Financial  Officer  have  concluded  that,  as  of  December  31,  2021,  our  disclosure  controls  and  procedures  were 
effective to ensure that information required to be disclosed by us in reports that we file or submit under the Exchange Act is 
recorded,  processed,  summarized,  and  reported  within  the  time  periods  specified  in  the  SEC’s  rules  and  forms  and  that  such 
information is accumulated and communicated to our management, including our Chief Executive Officer and Chief Financial 
Officer, as appropriate, to allow timely decisions regarding required disclosure.

Management’s Report on Internal Control over Financial Reporting

Our management is responsible for establishing and maintaining adequate internal control over financial reporting (as such term 
is defined in Rule 13a-15(f) and 15d-15(f) under the Exchange Act). Under the supervision and with the participation of our 
management,  including  our  Chief  Executive  Officer  and  Chief  Financial  Officer,  we  conducted  an  evaluation  of  the 
effectiveness  of  our  internal  control  over  financial  reporting  based  on  the  framework  established  in  Internal  Control  - 
Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission. Based on 
our evaluation under this framework, our management concluded that our internal control over financial reporting was effective 
as of December 31, 2021.

This Form 10-K does not include an attestation report of our registered public accounting firm because, as a smaller reporting 
company and non-accelerated filer, our registered public accounting firm is not required to issue such an attestation report.

Changes in Internal Control over Financial Reporting

In  August  2021  we  converted  our  accounting  platform  which  allowed  us  to  implement  more  robust  automated  controls  with 
regards to financial reporting. There was no material change in our internal control over financial reporting during the fiscal 
quarter ended December 31, 2021 that has materially affected, or is reasonably likely to materially affect, our internal control 
over financial reporting.

ITEM 9B.   OTHER INFORMATION

None.

ITEM 9C.        DISCLOSURE REGARDING FOREIGN JURISDICTIONS THAT PREVENT INSPECTIONS

Not applicable.

-87-

PART III

ITEM 10.  

DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE

The  information  required  by  this  Item  10  will  be  included  under  the  following  captions  in  our  definitive  proxy  statement 
relating to our 2022 annual meeting of stockholders to be filed with the SEC within 120 days after the end of our fiscal year 
ended  December  31,  2021  (the  "Proxy  Statement")  and  is  incorporated  herein  by  reference:  “Proposal  One:  Election  of 
Directors”,  “Executive  Officers”,  “Other  Matters—Delinquent  Section  16(a)  Reports”,  “Other  Matters—Code  of  Ethical 
Business Conduct”, and “Corporate Governance—Board and Committee Information”.

ITEM 11.  

EXECUTIVE COMPENSATION

We  are  a  smaller  reporting  company  as  defined  in  the  Exchange  Act  and  are  not  required  to  provide  certain  disclosures 
regarding executive compensation required of certain larger public companies.

The  information  required  by  this  Item  11  will  be  included  under  the  following  captions  in  our  Proxy  Statement  and  is 
incorporated herein by reference: “Corporate Governance—Compensation of Directors” and “Executive Compensation”.

ITEM 12.  
RELATED STOCKHOLDER MATTERS

SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND 

The  information  required  by  this  Item  12  will  be  included  under  the  following  captions  in  our  Proxy  Statement    and  is 
incorporated  herein  by  reference:  “Security  Ownership  of  Certain  Beneficial  Owners  and  Management”  and  “Equity 
Compensation Plan Information”.

ITEM 13.  
INDEPENDENCE

CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR 

The  information  required  by  this  Item  13  will  be  included  under  the  following  captions  in  our  Proxy  Statement  and  is 
incorporated herein by reference: “Corporate Governance—Independence of Directors” and “Certain Relationships and Related 
Transactions”.

ITEM 14.  

PRINCIPAL ACCOUNTANT FEES AND SERVICES

The  information  required  by  this  Item  14  will  be  included  under  the  following  caption  in  our  Proxy  Statement  and  is 
incorporated herein by reference: “Audit Matters—Independent Auditor’s Fees”.

ITEM 15.  

EXHIBITS AND FINANCIAL STATEMENT SCHEDULES

PART IV

(a) Financial Statements and Financial Statement Schedules.

Our consolidated financial statements are included in Part II, Item 8 of this Form 10-K. All other schedules for which provision 
is made in the applicable accounting regulations of the Securities and Exchange Commission are included in the consolidated 
financial statements, including the notes thereto, or are inapplicable, and therefore have been omitted.

(b) Exhibit

See Exhibit Index.

ITEM 16.  

FORM 10-K SUMMARY

None.

-88-

 
 
Exhibit
Number

Description of Exhibit

Method of Filing

EXHIBIT INDEX

2.1.1 Arrangement Agreement

2.1.2 Plan of Arrangement

Incorporated by reference to Exhibit 2.1 of the Company’s 
Registration Statement on Form S-1 (File No. 333-209025) filed with 
the SEC on January 19, 2016

Incorporated by reference to Exhibit 2.1.2 of Amendment No. 2 to the 
Company’s Registration Statement on Form S-1 (File No. 
333-209025) filed with the SEC on April 13, 2016

3.1 Second Amended and Restated Certificate of Incorporation of 

Global Water Resources, Inc.

Incorporated by reference to Exhibit 3.1 of the Company’s Current 
Report on Form 8-K filed with the SEC on May 4, 2016

3.2 Amended and Restated Bylaws of Global Water Resources, Inc.

4.1 Form of Common Stock Certificate

Incorporated by reference to Exhibit 3.2 of the Company’s Current 
Report on Form 8-K filed with the SEC on May 4, 2016

Incorporated by reference to Exhibit 4.1 of Amendment No. 4 to the 
Company’s Registration Statement on Form S-1 (File No. 
333-209025) filed with the SEC on April 26, 2016

4.2 Form of 4.38% Senior Secured Notes, Series A due on June 15, 

2028

Incorporated by reference to Exhibit 4.1 to the Company’s Current 
Report on Form 8-K filed with the SEC on June 28, 2016

4.3 Form of 4.58% Senior Secured Notes, Series B due on December 

15, 2036

Incorporated by reference to Exhibit 4.2 to the Company’s Current 
Report on Form 8-K filed with the SEC on June 28, 2016

4.4 Description of Company's securities

10.1 Settlement Agreement for Stipulated Condemnation with the City of 

Buckeye, Arizona, dated March 19, 2015

10.2 License Agreement with City of Maricopa, Arizona, dated 

November 9, 2006

10.3 Employment Agreement with Ron Fleming, dated May 4, 2021*

Incorporated by reference to Exhibit 4.4 to the Company's Annual 
Report on Form 10-K filed with the SEC on March 5, 2020.

Incorporated by reference to Exhibit 10.1 of the Company’s 
Registration Statement on Form S-1 (File No. 333-209025) filed with 
the SEC on January 19, 2016

Incorporated by reference to Exhibit 10.2 of the Company’s 
Registration Statement on Form S-1 (File No. 333-209025) filed with 
the SEC on January 19, 2016

Incorporated by reference to Exhibit 10.2 of the Company’s Quarterly 
Report on Form 10-Q filed with the SEC on May 6, 2021

10.4 Employment Agreement with Michael J. Liebman, dated May 4, 

2021*

Incorporated by reference to Exhibit 10.3 of the Company’s Quarterly 
Report on Form 10-Q filed with the SEC on May 6, 2021

10.5 Employment Agreement with Christopher D. Krygier, dated May 4, 

2021*

Incorporated by reference to Exhibit 10.4 of the Company’s Quarterly 
Report on Form 10-Q filed with the SEC on May 6, 2021

10.6 Infrastructure Coordination Agreement with Pecan Valley 

Investments, LLC, dated January 28, 2004

10.7 Infrastructure Coordination Agreement with JNAN, LLC, dated July 

1, 2004

10.8 Infrastructure Coordination and Finance Agreement with Dana B. 

Byron and Jamie Maccallum, dated July 21, 2006

10.9 Infrastructure Coordination and Finance Agreement with The 

Orchard at Picacho, LLC, dated January 8, 2008

10.10 Infrastructure Coordination, Finance and Option Agreement with 

Sierra Negra Ranch, LLC, dated July 10, 2006

10.11 Infrastructure Coordination and Finance Agreement, dated 

December 20, 2007

10.12.1 GWR Global Water Resources Corp. Stock Option Plan*

10.12.2 First Amendment to GWR Global Water Resources Corp. Stock 

Option Plan, dated September 12, 2012*

Incorporated by reference to Exhibit 10.5 of the Company’s 
Registration Statement on Form S-1 (File No. 333-209025) filed with 
the SEC on January 19, 2016

Incorporated by reference to Exhibit 10.6 of the Company’s 
Registration Statement on Form S-1 (File No. 333-209025) filed with 
the SEC on January 19, 2016

Incorporated by reference to Exhibit 10.7 of the Company’s 
Registration Statement on Form S-1 (File No. 333-209025) filed with 
the SEC on January 19, 2016

Incorporated by reference to Exhibit 10.8 of the Company’s 
Registration Statement on Form S-1 (File No. 333-209025) filed with 
the SEC on January 19, 2016

Incorporated by reference to Exhibit 10.9 of the Company’s 
Registration Statement on Form S-1 (File No. 333-209025) filed with 
the SEC on January 19, 2016

Incorporated by reference to Exhibit 10.10 of the Company’s 
Registration Statement on Form S-1 (File No. 333-209025) filed with 
the SEC on January 19, 2016

Incorporated by reference to Exhibit 10.17.1 of the Company’s 
Registration Statement on Form S-1 (File No. 333-209025) filed with 
the SEC on January 19, 2016

Incorporated by reference to Exhibit 10.17.2 of the Company’s 
Registration Statement on Form S-1 (File No. 333-209025) filed with 
the SEC on January 19, 2016

-89-

 
 
Exhibit
Number

Description of Exhibit

Method of Filing

10.12.3 Second Amendment to GWR Global Water Resources Corp. Stock 

Option Plan*

Incorporated by reference to Exhibit 10.1 of the Company’s Current 
Report on Form 8-K filed with the SEC on May 4, 2016

10.12.4 Third Amended to Global Water Resources, Inc. Stock Option 

Plan*

Incorporated by reference to Exhibit 10.2 of the Company’s Current 
Report on Form 8-K filed with the SEC on March 13, 2018

10.13.1 Employment Agreement with Joanne Ellsworth, dated November 9, 

Filed herewith

2021*

10.13.1 Global Water Resources, Inc. First Amended and Restated Stock 

Appreciation Rights Plan, dated March 23, 2015*

Incorporated by reference to Exhibit 10.18 of the Company’s 
Registration Statement on Form S-1 (File No. 333-209025) filed with 
the SEC on January 19, 2016

10.13.2 Amendment to Global Water Resources, Inc. First Amended and 

Restated Stock Appreciation Rights Plan*

Incorporated by reference to Exhibit 10.2 of the Company’s Current 
Report on Form 8-K filed with the SEC on May 4, 2016

10.14.1 Global Water Resources, Inc. Deferred Phantom Stock Unit Plan, 

dated January 1, 2011*

Incorporated by reference to Exhibit 10.19 of the Company’s 
Registration Statement on Form S-1 (File No. 333-209025) filed with 
the SEC on January 19, 2016

10.14.2 Amendment to Global Water Resources, Inc. Deferred Phantom 

Stock Unit Plan*

Incorporated by reference to Exhibit 10.3 of the Company’s Current 
Report on Form 8-K filed with the SEC on May 4, 2016

10.14.3 Second Amendment to Global Water Resources, Inc. Deferred 

Phantom Stock Unit Plan*

Incorporated by reference to Exhibit 10.1 of the Company's Current 
Report on Form 8-K filed with the SEC on August 8, 2017

10.14.4 Third Amendment to Global Water Resources, Inc. Deferred 

Phantom Stock Unit Plan*

Incorporated by reference to Exhibit 10.1 of the Company's Current 
Report on Form 8-K filed with the SEC on December 6, 2017

10.14.5 Fourth Amendment to Global Water Resources, Inc. Deferred 

Phantom Stock Unit Plan*

Incorporated by reference to Exhibit 10.1 of the Company's Current 
Report on Form 8-K filed with the SEC on March 13, 2018

10.15.1 Global Water Resources, Inc. Phantom Stock Unit Plan, dated May 

1, 2015*

10.15.2 Amendment to Global Water Resources, Inc. Phantom Stock Unit 

Plan*

10.16.1 GWR Global Water Resources Corp. Deferred Phantom Stock Unit 

Plan, dated January 1, 2011*

Incorporated by reference to Exhibit 10.20 of the Company’s 
Registration Statement on Form S-1 (File No. 333-209025) filed with 
the SEC on January 19, 2016

Incorporated by reference to Exhibit 10.4 of the Company’s Current 
Report on Form 8-K filed with the SEC on May 4, 2016

Incorporated by reference to Exhibit 10.21 of the Company’s 
Registration Statement on Form S-1 (File No. 333-209025) filed with 
the SEC on January 19, 2016

10.16.2 Amendment to GWR Global Water Resources Corp. Deferred 

Phantom Stock Unit Plan*

Incorporated by reference to Exhibit 10.5 of the Company’s Current 
Report on Form 8-K filed with the SEC on May 4, 2016

10.17 Securities Purchase Agreement, dated June 5, 2013

10.18 Amended and Restated Agreement, dated September 10, 2019, by 

and among certain wholly-owned subsidiaries of Global Water 
Resources, Inc. and Global Water Management, LLC

Incorporated by reference to Exhibit 10.22 of Amendment No. 1 to 
the Company’s Registration Statement on Form S-1 (File No. 
333-209025) filed with the SEC on March 17, 2016

Incorporated by reference to Exhibit 10.1 of the Company's Current 
Report on Form 8-K filed with the SEC on September 12, 2019

10.19.1 Note Purchase Agreement, dated as of May 20, 2016, by and among 
Global Water Resources, Inc. and certain Initial Purchasers

Incorporated by reference to Exhibit 10.1 to the Company’s Current 
Report on Form 8-K filed with the SEC on May 26, 2016

10.19.2 Amendment No. 1 to Note Purchase Agreement, dated December 

19, 2017, by and among Global Water Resources, Inc. and the 
noteholders party thereto

10.19.3 Amendment No. 2 to Note Purchase Agreement dated May 20, 2016 
and Amendment No. 1 to Security Agreements dated as of June 24, 
2016, dated April 18, 2018, by and among Global Water Resources, 
Inc., Global Water, LLC, West Maricopa Combine, LLC, U.S. 
Bank, National Association, as collateral agent, and the noteholders 
party thereto

Incorporated by reference to Exhibit 10.1 of the Company's Current 
Report Form 8-K filed with the SEC on December 22, 2017

Incorporated by reference to Exhibit 10.7 of the Company's Current 
Report on Form 8-K filed with the SEC on April 25, 2018

10.20 Guaranty Agreement, dated as of June 24, 2016, by Global Water, 

LLC

Incorporated by reference to Exhibit 10.2 to the Company’s Current 
Report on Form 8-K filed with the SEC on June 28, 2016

10.21 Guaranty Agreement, dated as of June 24, 2016, by West Maricopa 

Combine, Inc.

Incorporated by reference to Exhibit 10.3 to the Company’s Current 
Report on Form 8-K filed with the SEC on June 28, 2016

10.22 Pledge and Security Agreement, dated as of June 24, 2016, by and 

between Global Water Resources, Inc. and U.S. Bank National 
Association, as collateral agent

Incorporated by reference to the Exhibit 10.4 to Company’s Current 
Report on Form 8-K filed with the SEC on June 28, 2016

-90-

Exhibit
Number

Description of Exhibit

Method of Filing

10.23 Pledge and Security Agreement, dated as of June 24, 2016, by and 

between Global Water, LLC and U.S. Bank National Association, as 
collateral agent

Incorporated by reference to Exhibit 10.5 to the Company’s Current 
Report on Form 8-K filed with the SEC on June 28, 2016

10.24 Pledge and Security Agreement, dated as of June 24, 2016, by and 

between West Maricopa Combine, Inc. and U.S. Bank National 
Association, as collateral agent

10.25 Standstill Agreement, dated March 19, 2021, by and among Global 

Water Resources, Inc., Levine Investments Limited Partnerships, 
William S. Levine, Jonathan L. Levine, and Andrew M. Cohn

10.26 Global Water Resources, Inc. 2018 Stock Option Plan*

10.27 Global Water Resources, Inc. 2020 Omnibus Incentive Plan*

Incorporated by reference to Exhibit 10.6 to the Company’s Current 
Report on Form 8-K filed with the SEC on June 28, 2016

Incorporated by reference to Exhibit 10.1 of the Company's Current 
Report on Form 8-K filed with the SEC on March 24, 2021

Incorporated by reference to Annex A to the Company’s Definitive 
Proxy Statement on Schedule 14A filed with the SEC on April 6, 
2018

Incorporated by reference to Exhibit 10.10 of the Company's 
Quarterly Report on Form 10-Q filed with the SEC on August 6, 2020

10.28 Loan Agreement, dated April 30, 2020, by and between Global 
Water Resources, Inc. and The Northern Trust Company

Incorporated by reference to Exhibit 10.1 of the Company's Current 
Report on Form 8-K filed May 6, 2020

10.29 Guaranty Agreement, dated as of April 30, 2020, by Global Water, 

LLC

Incorporated by reference to Exhibit 10.2 of the Company's Current 
Report on Form 8-K filed May 6, 2020

10.30 Guaranty Agreement, dated as of April 30, 2020, by West Maricopa 

Combine, LLC

Incorporated by reference to Exhibit 10.3 of the Company's Current 
Report on Form 8-K filed May 6, 2020

10.31 Pledge and Security Agreement, dated as of April 30, 2020, by and 

between Global Water Resources, Inc. and U.S. Bank National 
Association, as collateral agent

Incorporated by reference to Exhibit 10.4 of the Company's Current 
Report on Form 8-K filed May 6, 2020

10.32 Pledge and Security Agreement, dated as of April 30, 2020, by and 
between Global Water LLC and U.S. Bank National Association, as 
collateral agent

Incorporated by reference to Exhibit 10.5 of the Company's Current 
Report on Form 8-K filed May 6, 2020

10.33 Pledge and Security Agreement, dated as of April 30, 2020, by and 

between West Maricopa Combine, LLC and U.S. Bank National 
Association, as collateral agent

Incorporated by reference to Exhibit 10.6 of the Company's Current 
Report on Form 8-K filed May 6, 2020

10.34 Restricted Stock Agreement with Ron L. Fleming, dated May 8, 

2020*

Incorporated by reference to Exhibit 10.1 of the Company's Current 
Report on Form 8-K filed May 8, 2020

10.35 Restricted Stock Agreement with Michael J. Liebman, dated May 8, 

2020*

10.36 Form of Restricted Stock Agreement*

Incorporated by reference to Exhibit 10.2 of the Company's Current 
Report on Form 8-K filed May 8, 2020

Incorporated by reference to Exhibit 10.3 of the Company's Current 
Report on Form 8-K filed May 8, 2020

10.37 Modification Agreement dated April 30, 2021, by and between 
Global Water Resources, Inc. and The Northern Trust Company

Incorporated by reference to Exhibit 10.5 of the Company's Quarterly 
Report on Form 10-Q filed with the SEC on May 6, 2021

10.38 Guaranty Agreement, dated as of April 30, 2021, by Global Water 

Holdings, Inc.

Incorporated by reference to Exhibit 10.6 of the Company's Quarterly 
Report on Form 10-Q filed with the SEC on May 6, 2021

10.39 Pledge and Security Agreement, dated as of April 30, 2021, by and 
between Global Water Holdings, Inc. and The Northern Trust 
Company

Incorporated by reference to Exhibit 10.7 of the Company's Quarterly 
Report on Form 10-Q filed with the SEC on May 6, 2021

14.1 Code of Ethics

Incorporated by reference to Exhibit 14.1 of the Company’s Current 
Report on Form 8-K filed with the SEC on May 4, 2016

21.1 Subsidiaries of Global Water Resources, Inc.

Filed herewith

23.1 Consent of Deloitte & Touche LLP, Independent Registered Public 

Accounting Firm

Filed herewith

24.1 Power of Attorney

See signature page hereto

31.1 Rule 13a-14(a)/15d-14(a) Certification of Chief Executive Officer

Filed herewith

31.2 Rule 13a-14(a)/15d-14(a) Certification of Chief Financial Officer

Filed herewith

32.1 Section 1350 Certification of Chief Executive Officer and Chief 

Furnished herewith

Financial Officer

-91-

 
Exhibit
Number

Description of Exhibit

Method of Filing

99.1 Arizona Corporation Commission Decision No. 74364

Incorporated by reference to Exhibit 99.1 of the Company’s 
Registration Statement on Form S-1 (File No. 333-209025) filed with 
the SEC on January 19, 2016

101.INS

Inline XBRL Instance Document - the instance document does not 
appear in the Interactive Data File because its XBRL tags are 
embedded within the Inline XBRL document

Filed herewith

101.SCH

Inline XBRL Taxonomy Extension Schema Document

Filed herewith

101.CAL

Inline XBRL Taxonomy Extension Calculation Linkbase Document Filed herewith

101.DEF

Inline XBRL Taxonomy Extension Definition Linkbase Document

Filed herewith

101.LAB

Inline XBRL Taxonomy Extension Label Linkbase Document

Filed herewith

101. PRE

104

Inline XBRL Taxonomy Extension Presentation Linkbase 
Document

Cover Page Interactive Data File (formatted as Inline XBRL with 
applicable taxonomy extension information contained in Exhibits 
101)

Filed herewith

Filed herewith

*

Management contract or compensatory plan or arrangement.

-92-

 
SIGNATURES

Pursuant to the requirements of Section 13 or 15(d) the Securities Exchange Act of 1934, the registrant has duly caused this 
authorized.
report 

undersigned, 

thereunto 

signed 

behalf 

duly 

the 

on 

by 

its 

be 

to 

  Global Water Resources, Inc.

Date: March 10, 2022

  By:

/s/ Ron L. Fleming
Ron L. Fleming
President, Chief Executive Officer and Chairman of the Board

KNOW ALL MEN BY THESE PRESENTS, that each person whose signature appears below constitutes and appoints Ron L. 
Fleming and Michael J. Liebman, and each of them, his or her true and lawful attorneys-in-fact and agents, with full power of 
substitution and re-substitution, for him or her and in his or her name, place and stead, in any and all capacities, to sign any and 
all  amendments  to  this  Annual  Report  on  Form  10-K,  and  to  file  the  same,  with  all  exhibits  thereto  and  other  documents  in 
connection  therewith  the  Securities  and  Exchange  Commission,  granting  unto  said  attorneys-in-fact  and  agents,  and  each  of 
them, full power and authority to do and perform each and every act and thing requisite and necessary to be done in and about 
the premises, as fully and to all intents and purposes as he or she might or could do in person hereby ratifying and confirming 
all that said attorneys-in-fact and agents, or his or her substitute or substitutes, may lawfully do or cause to be done by virtue 
hereof.

Pursuant  to  the  requirements  of  the  Securities  Exchange  Act  of  1934,  this  report  has  been  signed  below  by  the  following 
indicated.
in 
persons 

capacities 

registrant 

behalf 

dates 

and 

and 

the 

the 

the 

on 

on 

of 

Signature

Title

Date

/s/ Ron L. Fleming
Ron L. Fleming

President, Chief Executive Officer, and 
Chairman of the Board
(Principal Executive Officer)

/s/ Michael J. Liebman
Michael J. Liebman

Chief Financial Officer and Corporate Secretary
(Principal Financial and Accounting Officer)

/s/ Jonathan L. Levine
Jonathan L. Levine

Director

March 10, 2022

March 10, 2022

March 10, 2022

/s/ Richard M. Alexander
Richard M. Alexander

/s/ Andrew M. Cohn
Andrew M. Cohn

/s/ Debra Coy
Debra Coy

/s/ Brett Huckelbridge
Brett Huckelbridge

/s/ David Rousseau
David Rousseau

Lead Independent Director

March 10, 2022

Director

Director

Director

Director

-93-

March 10, 2022

March 10, 2022

March 10, 2022

March 10, 2022

 
 
   
 
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
REGULATED ANNUAL REVENUE GROWTH 

REGULATED ANNUAL REVENUE GROWTH 

$ MILLIONS

$ MILLIONS

ANNUAL WATER CONSUMPTION

ANNUAL WATER CONSUMPTION

Billions of Gallons

Billions of Gallons

38.6%

38.6%

Increase over 2016

Increase over 2016

3.2B

3.2B

Gallons of water consumed

Gallons of water consumed

~45.5%

~45.5%

Increase over 2016

Increase over 2016

41.2

41.2

38.5

38.5

35.4

35.4

33.0

33.0

31.1

31.1

29.7

29.7

2.8

2.8

2.6

2.6

2.2

2.2

2.3

2.3

3.3

3.3

3.2

3.2

16

16

17

17

18

18

19

19

20

20

21

21

2016

2016

2017

2017

2018

2018

2019

2019

2020

2020

2021

2021

ACQUISITIONS SINCE 2017

ACQUISITIONS SINCE 2017

Cumulative

Cumulative

4,450+

4,450+

~30

~30

Connections added

Connections added

Square miles of 

Square miles of 

service area

service area

ACTIVE & TOTAL CONNECTIONS GROWTH

ACTIVE & TOTAL CONNECTIONS GROWTH

53,882

53,882

Active Service Connections 

Active Service Connections 

December 31, 2021

December 31, 2021

11

11

9

9

8

8

6

6

4

4

2

2

11

11

Acquisitions 

Acquisitions 

Since 2017

Since 2017

7.6%

7.6%

CAGR 

CAGR 

2016 ‐ 2021

2016 ‐ 2021

38,026 

38,026 

37,387 

37,387 

1

1

2017

2017

Total Active

Total Active

Total Connections

Total Connections

2021

2021

At Year‐end, adjusted for Willow Valley disposition.

At Year‐end, adjusted for Willow Valley disposition.

16

16

17

17

18

18

19

19

20

20

21

21

54,182

54,182

53,882

53,882

BOARD OF DIRECTORS 
BOARD OF DIRECTORS 

EXECUTIVE OFFICERS & SENIOR MANAGEMENT
EXECUTIVE OFFICERS & SENIOR MANAGEMENT

Ron L. Fleming
Ron L. Fleming
Chairman of the Board, 
Chairman of the Board, 
President, and Chief Executive Officer
President, and Chief Executive Officer
Phoenix, Arizona, USA 
Phoenix, Arizona, USA 

Richard M. Alexander 
Richard M. Alexander 
Lead Independent Director 
Lead Independent Director 
Calgary, Alberta, Canada 
Calgary, Alberta, Canada 

Debra G. Coy 
Debra G. Coy 
Director
Director
Fulton, Maryland, USA
Fulton, Maryland, USA

Brett Huckelbridge
Brett Huckelbridge
Director
Director
Phoenix, Arizona, USA
Phoenix, Arizona, USA

David Rousseau
David Rousseau
Director
Director
Phoenix, Arizona, USA
Phoenix, Arizona, USA

Jonathan L. Levine 
Jonathan L. Levine 
Director 
Director 
Phoenix, Arizona, USA 
Phoenix, Arizona, USA 

Andrew M. Cohn
Andrew M. Cohn
Director
Director
Phoenix, Arizona, USA 
Phoenix, Arizona, USA 

Ron L. Fleming
Ron L. Fleming
President, Chief Executive Officer and Chairman of 
President, Chief Executive Officer and Chairman of 
the Board
the Board

Mike Liebman
Mike Liebman
Senior Vice President and Chief Financial Officer
Senior Vice President and Chief Financial Officer

Christopher D. Krygier
Christopher D. Krygier
Chief Strategy Officer
Chief Strategy Officer

Joanne Ellsworth
Joanne Ellsworth
Executive Vice President of Corporate Affairs
Executive Vice President of Corporate Affairs

Jake Lenderking
Jake Lenderking
Senior Vice President, Water Resources
Senior Vice President, Water Resources

Steven Brill
Steven Brill
Vice President, IT Operations and Security
Vice President, IT Operations and Security

Jonathan C. Corwin
Jonathan C. Corwin
Vice President and General Manager
Vice President and General Manager

Jason Thuneman
Jason Thuneman
Vice President, Project Management Office
Vice President, Project Management Office

Suzanne (“Shelley”) Kitts
Suzanne (“Shelley”) Kitts
Controller
Controller

INVESTOR INFORMATION
INVESTOR INFORMATION

Ronald Both
Ronald Both
CMA Investor Relations
CMA Investor Relations
949.432.7566
949.432.7566
GWRS@cma.team
GWRS@cma.team

Stock Exchange Listings
Stock Exchange Listings
NASDAQ
NASDAQ
Stock symbol: GWRS
Stock symbol: GWRS

The Toronto Stock Exchange
The Toronto Stock Exchange
Stock symbol: GWR
Stock symbol: GWR

Transfer Agent & Registrar
Transfer Agent & Registrar
Continental Stock Transfer & Trust
Continental Stock Transfer & Trust
1 State Street, 30th Floor
1 State Street, 30th Floor
New York, NY 10004
New York, NY 10004

2021 Annual Report

2021 Annual Report

Global Water Resources, Inc.
Global Water Resources, Inc.
21410 N 19th Avenue, Suite 220
21410 N 19th Avenue, Suite 220
Phoenix, AZ 85027 USA
Phoenix, AZ 85027 USA
GWResources.com
GWResources.com