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GlobalScape Inc.

gsb · AMEX Technology
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Sector Technology
Industry Telecommunications Services
Employees 51-200
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FY2016 Annual Report · GlobalScape Inc.
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Notice of 2017 
Annual Meeting 
of Stockholders 

Proxy Statement 
And 
Form 10-K 

    For the year ended December 31, 2016 

4500 Lockhill-Selma Rd., Suite 150 

San Antonio, TX 78249

 
 
 
  
 
 
 
 
 
 
 
 
 
 
  
 
 
March 31, 2017 

Dear Valued Stockholders, 

During 2016, due to the efforts of the entire Company and our partner community, we achieved record revenues and extended 
our profitable performance to 17 consecutive quarters. Throughout the year, we saw data exchange, management and security 
continue to be a priority for companies of all sizes, resulting in an increase in demand for the solutions and services that we 
sell. However, mid-way through the year we recognized that changes needed to occur to continue to propel us forward. We 
reexamined our priorities and swiftly initiated changes to focus on areas that would have an immediate positive impact on the 
Company, while also helping to guide and shape the future of GlobalSCAPE. 

We believe we have done a good job in the highly competitive and mature managed file transfer (MFT) market, but it is time 
to build upon our core technologies. Looking ahead, GlobalSCAPE will become an innovative organization offering 
enhanced, cloud-based solutions to help its customers address the data-related challenges of today and the future. We will 
achieve this objective by focusing on three key areas that will help drive GlobalSCAPE forward: 

1.  Accelerating our organic growth. The growth opportunity in front of us within the cloud is much greater than, and 

incremental to, our on-premises growth. Cloud data integration is a natural extension of what we do extremely well 
today in the MFT market. Focusing on data management in the cloud allows for future expansion of EFT as a 
platform, with the bedrock residing in its MFT capabilities.  

2.  Expanding our focus partnerships. We believe strongly that increasing the number of our focus partnerships and 

strategically selecting certain types of partners puts us in a good position to consider business alliance or 
combination opportunities that might add to our product offerings and increase our revenue and net income.   

3.  Technology acquisition. We will continue to develop and/or acquire technologies that address broader use cases for 
data movement, data integration and data security that will allow Globalscape to expand our customer base by 
appealing to new groups of customers in adjacent and complementary market segments.  

As we reflect back on 2016, it is amazing to see how much we help our customers accomplish in their infrastructures. I am 
incredibly proud to serve as the President and CEO of GlobalSCAPE, and I am confident that with the team we have in place, 
the advanced technologies we develop, and with our focus on the future, GlobalSCAPE will be unstoppable.  

As always, thank you for the support you continue to show GlobalSCAPE. I look forward to meeting you at the Annual 
Meeting of Stockholders on May 10, 2017.  

Sincerely, 

Matt Goulet 
President and Chief Executive Officer 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
GlobalSCAPE, Inc. 
4500 Lockhill-Selma Rd, Suite 150 
San Antonio, Texas  78249 
(210) 308-8267 

NOTICE OF ANNUAL MEETING OF STOCKHOLDERS 
To Be Held May 10, 2017 

To the Stockholders of GlobalSCAPE, Inc.: 

The 2017 Annual Meeting of Stockholders of GlobalSCAPE, Inc. (the “Company”) will be held at the Company’s 
office located at 4500 Lockhill-Selma Road, Suite 150, San Antonio, Texas 78249, on May 10, 2017, at 9:00 a.m., local time, 
for the following purposes: 

1. 

To elect the following directors to serve for a term of three years: 

David L. Mann 
Matthew C. Goulet 

2. 

3. 

4. 

To ratify the appointment of BDO USA LLP as the Company’s independent registered public accounting firm for the 
year ending December 31, 2017. 

To approve a new long-term incentive plan for our employees. 

To  transact  any  other  business  that  may  properly  come  before  the  meeting  or  any  adjournment  thereof,  including  a 
motion to adjourn or postpone the meeting. 

The foregoing items of business are described more fully in the Proxy Statement accompanying this notice. 

The  Company’s  Board  of  Directors  has  fixed  the  close  of  business  on  March  20,  2017  as  the  record  date  for 

determining the stockholders entitled to receive notice of, and to vote at, the Annual Meeting and any adjournment thereof. 

STOCKHOLDERS ARE CORDIALLY INVITED TO ATTEND THE MEETING IN PERSON. 

March 31, 2017 
San Antonio, Texas 

By Order of the Board of Directors, 

Matthew C. Goulet 
President and Chief Executive Officer 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Important Notice Regarding Availability of 
Proxy Materials For Our Annual Meeting of Stockholders to be Held On May 10, 2017 

This Proxy Statement, the form of proxy card and our Annual Report on Form 10-K for the fiscal year 
ended  December  31,  2016,  including  financial  statements,  are  available  on  the  Internet  at 
www.proxyvote.com. 

 
 
 
 
  
  
  
 
 
 
GlobalSCAPE, Inc. 

Proxy Statement 
For 
Annual Meeting of Stockholders 
To Be Held Wednesday, May 10, 2017 

Table of Contents 

PROXY STATEMENT 

Date, Time, Place of Annual Meeting 
Record Date, Shares Entitled to Vote, Quorum 
Attendance and Voting by Proxy 
Revocation of Proxy 
Quorum; Vote Requirements 
Solicitation of Proxies 

PROPOSAL ONE ELECTION OF DIRECTORS 

Directors with Terms Expiring in 2018 and 2019 
Executive Officers 
Board Meetings and Attendance 
Board Leadership Structure 
Board Independence 
Committees of the Board of Directors 
Risk Management 
Compensation Committee Interlocks and Insider Participation 
Code of Ethics 
Stockholder Communications with Board 
Nominations 

SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT 

Equity Compensation Plan Information 
Section 16(a) Beneficial Ownership Reporting Compliance 

CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS 

Transactions in 2016 
Policy Related to Related-Person Transactions 

EXECUTIVE COMPENSATION 

Compensation Discussion & Analysis 
Our Compensation Committee 
Compensation Philosophy and Objectives 
Elements of Executive Compensation 
Compensation Committee Report 
Summary Compensation Table 
Relationship of Salary and Annual Incentive Compensation to Total Compensation 
Employment Agreements and Potential Payments Upon Termination or Change in Control 
Outstanding Equity Awards at Fiscal-Year End 
Pension Benefits 
Non-Qualified Deferred Compensation 
Compensation of Directors 

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PROPOSAL TWO RATIFICATION OF SELECTION OF INDEPENDENT REGISTERED PUBLIC 

ACCOUNTING FIRM 

PRINCIPAL AUDITOR FEES AND SERVICES 

AUDIT COMMITTEE PRE-APPROVAL POLICY 

AUDIT COMMITTEE REPORT 

PROPOSAL THREE APPROVAL OF THE GLOBALSCAPE, INC. 2016 EMPLOYEE LONG-TERM 

EQUITY INCENTIVE PLAN 

STOCKHOLDER PROPOSALS TO BE PRESENTED AT NEXT ANNUAL MEETING 

AVAILABLE INFORMATION 

OTHER MATTERS 

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General 

PROXY STATEMENT 

This Proxy Statement is furnished in connection with the solicitation by the Board of Directors of GlobalSCAPE, Inc. 
(“GlobalSCAPE” or the “Company”) of proxies from the stockholders of GlobalSCAPE to be used at GlobalSCAPE’s 2017 
Annual Meeting of Stockholders. In accordance with Securities and Exchange Commission rules, instead of mailing a printed 
copy of our Proxy Statement, annual report and other materials relating to the Annual Meeting to stockholders, we intend to 
mail a Notice of Internet Availability of Proxy Materials, which advises that the proxy materials are available on the Internet 
to stockholders. We intend to commence distribution of the Notice of Internet Availability of Proxy Materials on or about 
March 31, 2017. Stockholders receiving a Notice of Internet Availability of Proxy Materials by mail will not receive a printed 
copy of proxy materials unless they so request. Instead, the Notice of Internet Availability of Proxy Materials will instruct 
stockholders as to how they may access and review proxy materials on the Internet. Stockholders who receive a Notice of 
Internet Availability of Proxy Materials by mail who prefer to receive a printed copy of our proxy materials, including a proxy 
card or voting instruction card, should follow the instructions for requesting these materials included in the Notice of Internet 
Availability of Proxy Materials. 

This process is designed to expedite stockholders’ receipt of proxy materials, lower the cost of the annual meeting, 
and help conserve natural resources.  If you previously elected to receive our proxy materials electronically, you will continue 
to receive these materials in that manner unless you elect otherwise.  However, if you prefer to receive printed proxy materials, 
please follow the instructions included in the Notice of Internet Availability of Proxy Materials. 

Date, Time, Place of Annual Meeting 

GlobalSCAPE’s 2017 Annual Meeting of Stockholders will be held at 9:00 a.m., Central Daylight Time, on May 10, 
2017, at GlobalSCAPE’s office at 4500 Lockhill-Selma Road, Suite 150, San Antonio, Texas 78249. Please call us at (210) 
801-8489, if you need assistance with directions to our office. 

Record Date, Shares Entitled to Vote, Quorum 

GlobalSCAPE’s  Board  of  Directors  has  fixed  the  close  of  business  on  March  20,  2017  as  the  record  date  for 
GlobalSCAPE stockholders entitled to notice of and to vote at the annual meeting.  As of the record date, there were 21,566,831 
shares of GlobalSCAPE common stock outstanding, which were held by approximately 1,793 holders of record.  Stockholders 
are entitled to one vote for each share of GlobalSCAPE common stock held as of the record date. 

The holders of a majority of the outstanding shares of GlobalSCAPE common stock issued and entitled to vote at the 
annual  meeting  must  be  present  in  person  or  by  proxy  to  establish  a  quorum  for  business  to  be  conducted  at  the  annual 
meeting.  Whether you attend the meeting in person, sign and return the proxy card or vote via the Internet or telephone, your 
shares will be counted as present at the meeting. Abstentions and broker non-votes are included for purposes of determining 
whether a quorum is present at the annual meeting. If you own shares through a bank or broker in street name, you may instruct 
your bank or broker how to vote your shares. A “broker non-vote” occurs when you fail to provide your bank or broker with 
voting instructions and the bank or broker does not have the discretionary authority to vote your shares on a particular proposal 
because the proposal is not a routine matter under the New York Stock Exchange rules. Please consider the following voting 
matters specific to each proposal on the ballot: 

●  Proposal 1 (election of directors) is not considered a routine matter under New York Stock Exchange rules. Your 
bank or broker will not have discretionary authority to vote your shares held in street name on this item. A broker 
non-vote may also occur if your broker fails to vote your shares for any reason. 

●  Proposal 2 (ratification of the appointment of our independent registered public accounting firm) is considered a 
routine matter under New York Stock Exchange rules. Your bank or broker will have discretionary authority to 
vote your shares held in street name on this Proposal. 

●  Proposal  3  (approval  of  the  GlobalSCAPE,  Inc.  2016  Employee  Long-Term  Equity  Incentive  Plan)  is  not 
considered  a  routine  matter  under  New  York  Stock  Exchange  rules.  Your  bank  or  broker  will  not  have 
discretionary authority to vote your shares held in street name on this Proposal. A broker non-vote may also occur 
if your broker fails to vote your shares for any reason. 

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If sufficient votes for approval of the matters to be considered at the annual meeting have not been received prior to 
the meeting date, GlobalSCAPE may postpone or adjourn the annual meeting in order to solicit additional votes. The form of 
proxy  being  solicited  by  this  Proxy  Statement  provides  the  authority  for  the  proxy  holders,  in  their  discretion,  to  vote  the 
stockholders’ shares with respect to a postponement or adjournment of the annual meeting. At any postponed or adjourned 
meeting, proxies received pursuant to this Proxy Statement will be voted in the same manner described in this Proxy Statement 
with respect to the original meeting. 

Stockholders of Record and Beneficial Owners 

Many of our stockholders hold their shares through a broker, bank, or other agent rather than directly in their own 

names. Following are some distinctions between shares held of record and those owned beneficially: 

●  Stockholder of Record. If your shares are registered directly in your name with our transfer agent, American 
Stock Transfer & Trust Company, LLC, you are considered the stockholder of record with respect to those shares. 
Access to our proxy materials is being provided directly to you by us. As a stockholder of record, you have the 
right to grant your voting proxy directly to us or to vote in person at the meeting. 

●  Beneficial Owner. If your shares are held in a stock brokerage account or by a bank, you are considered the 
beneficial owner of the shares held in “street name.” Access to these proxy materials is being provided by your 
broker or bank who is considered the stockholder of record with respect to those shares. As the beneficial owner, 
you  have  the  right  to  direct  your  broker  or  bank  on  how  to  vote.  You  are  also  invited  to  attend  the  meeting. 
However, since you are not the stockholder of record, you may not vote these shares in person at the meeting. 

Attendance and Voting by Proxy 

If you are a stockholder whose shares are registered in your name, you may vote your shares by one of the following 

four methods: 

●  Vote in person, by attending the Annual Meeting.  We can give you a proxy card or a ballot when you arrive, if 

requested. 

●  Vote by Internet, by going to the web address, www.proxyvote.com, and following the instructions for Internet 

voting. 

●  Vote by telephone. Please call the number printed on your voting document. 

●  Vote  by  mail,  by  completing,  signing,  dating,  and  mailing  the  proxy  card  mailed  to  you  in  the  envelope 

provided.  If you vote by Internet, please do not mail your proxy card. 

The deadline for voting electronically on the Internet is 11:59 p.m., Eastern Time, on May 9, 2017. If you vote by 

mail, your signed proxy card must be received before the annual meeting to be counted at the annual meeting. 

If your shares are held in “street name” (through a broker, bank, or other agent), you should have received a separate 

voting instruction form or you may vote by telephone or on the Internet as instructed by your broker, bank or other agent. 

PLEASE NOTE THAT IF YOUR SHARES ARE HELD OF RECORD BY A BROKER, BANK OR OTHER 
AGENT  AND  YOU  WANT  TO  VOTE  AT  THE  ANNUAL  MEETING,  YOU  MUST  FIRST  OBTAIN  A  LEGAL 
PROXY ISSUED IN YOUR NAME FROM THE RECORD HOLDER.  YOU WILL NOT BE PERMITTED TO VOTE 
IN PERSON AT THE ANNUAL MEETING WITHOUT THE LEGAL PROXY. 

The proxies identified on the back of the proxy card will vote the shares of which you are stockholder of record in 
accordance with your instructions. If you sign and return your proxy card without giving specific voting instructions, the proxies 
will vote your shares as follows: 

● 

“FOR” the nominated directors. 

● 

“FOR”  the  ratification  of  the  selection  of  BDO  USA  LLP  as  GlobalSCAPE’s  independent  registered  public 
accounting firm for the fiscal year ending December 31, 2017. 

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● 

“FOR” approval of the GlobalSCAPE, Inc. 2016 Employee Long-Term Equity Incentive Plan. 

The giving of a proxy will not affect your right to vote in person if you decide to attend the meeting. 

If any matters other than those addressed on the proxy card are properly presented for action at the Annual Meeting, 
the persons named in the proxy card will have the discretion to vote on those matters in their best judgment unless authorization 
is withheld. 

Revocation of Proxy 

Whether you vote by Internet, by telephone, or by mail, you may change or revoke your proxy before it is voted at the 

annual meeting by: 

●  Submitting a new proxy card bearing a later date. 

●  Voting again by the Internet at a later time. 

●  Giving  written  notice  before  the  meeting  to  our  Secretary  at  the  address  set  forth  on  the  cover  of  this  Proxy 

Statement stating that you are revoking your proxy. 

●  Attending the meeting and voting your shares in person. 

Please note that your attendance at the annual meeting will not alone serve to revoke your proxy. 

Quorum; Vote Requirements 

Election of Directors 

Directors are elected by a plurality of the votes of the holders of shares of common stock present in person or by proxy 
and entitled to vote on the election of directors. Under Delaware law, votes that are withheld from a director’s election will be 
counted toward a quorum but will not affect the outcome of the vote on the election of a director. Abstentions and broker non-
votes will not be taken into account in determining the outcome of the election. Unless otherwise instructed or unless authority 
to vote is withheld, the proxy card accompanying these materials will be voted FOR election of each of the director nominees. 

Ratification of Appointment of Independent Registered Public Accounting Firm 

With respect to Proposal Two, the ratification of the appointment of the Company’s independent registered public 
accounting firm, an abstention is treated as entitled to vote and, therefore, has the same effect as voting “against” the proposal. 
Since this proposal is considered a “routine” matter, brokers will be permitted to vote on behalf of their clients if no voting 
instructions are furnished. Unless otherwise instructed or unless authority to vote is withheld, the proxy card accompanying 
these  materials  will  be  voted  FOR  the  ratification  of  the  appointment  of  BDO  USA  LLP  as  the  Company’s  independent 
registered public accounting firm for the year ending December 31, 2017. 

Approval of the GlobalSCAPE, Inc. 2016 Employee Long-Term Equity Incentive Plan 

The proposal to approve the GlobalSCAPE, Inc. 2016 Employee Long-Term Equity Incentive Plan, which we refer 
to as the 2016 LTIP, must receive the affirmative vote of a majority of the votes cast. If you do not instruct your broker on how 
to vote on this proposal, your broker will not be able to vote for you, but this will have no effect on the proposal because shares 
for which brokers are not able to vote will not be considered as votes cast at the annual meeting for purposes of approving the 
2016 LTIP.  Under NYSE rules, abstentions are treated as votes cast in connection with this proposal and will therefore have 
the same effect as a vote against the proposal. 

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Important Note Regarding NYSE Rules 

If a broker does not receive instructions from the beneficial owner of shares held in street name for certain types of 
proposals, the broker must indicate on the proxy that it does not have authority to vote such shares (a “broker non-vote”) as to 
such proposals. Under the rules of the New York Stock Exchange, if your broker does not receive instructions from you, your 
broker will not be able to vote your shares in the election of directors or in the vote to approve the 2016 LTIP. Therefore, it is 
important that you provide voting instructions to your broker. 

Solicitation of Proxies 

Proxies will be solicited by mail and the Internet.  Proxies may also be solicited personally, or by telephone, fax, or 
other means by the directors, officers, and employees of GlobalSCAPE.  Directors, officers, and employees soliciting proxies 
will  receive  no  extra  compensation  but  may  be  reimbursed  for  related  out-of-pocket  expenses.   GlobalSCAPE  will  make 
arrangements with brokerage houses and other custodians, nominees, and fiduciaries to send the proxy materials to beneficial 
owners.  GlobalSCAPE will, upon request, reimburse these brokerage houses, custodians, and other persons for their reasonable 
out-of-pocket expenses in doing so.  GlobalSCAPE will pay the cost of solicitation of proxies. 

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PROPOSAL ONE 

ELECTION OF DIRECTORS 

GlobalSCAPE’s Amended and Restated Certificate of Incorporation divides the Board of Directors into three classes 
of directors serving staggered three-year terms, with one class to be elected at each annual meeting of stockholders.  At this 
year’s meeting, two Class II directors are to be elected for a term of three years, to hold office until the expiration of their term 
in 2020, or until a successor shall have been qualified and elected. The nominees are David L. Mann and Matthew C. Goulet, 
both of whose current term as a director expires in 2017. 

Assuming the presence of a quorum, the nominees for director who receive the most votes will be elected.  The form 
of proxy provides a means for stockholders to vote for or to withhold authority to vote for each of the nominees for director.  If 
a stockholder executes and returns a proxy but does not specify how the shares represented by such stockholder’s proxy are to 
be voted, such shares will be voted FOR the election of each of the nominees for director.  In determining whether this item 
has received the requisite number of affirmative votes, abstentions and broker non-votes will not be counted and will have no 
effect. 

The Board of Directors recommends a vote “FOR” the election of the nominees to the Board of Directors. 

The following table sets forth the name and age of each nominee as of the date of this Proxy Statement, the principal 
occupation of the nominee during at least the past five years, and, if applicable, the year he began serving as a director of 
GlobalSCAPE: 

David L. Mann 

  67 

Matthew C. Goulet 

44 

   Mr. Mann has been in the real estate development and home building business since his 
graduation from Southern Methodist University in 1975 where he earned a B.B.A.  For 
the past twenty years, he has worked exclusively in the San Antonio, Texas market.  Mr. 
Mann currently serves as a member of the Board of Directors of GlobalSCAPE and has 
served  in  such  capacity  since  June 2002.  Mr.  Mann  has  broad  business  and finance 
experience and beneficially owns approximately 9% of our shares.  Mr. Mann’s current 
term as a director of GlobalSCAPE expires in 2017. 

   Mr. Goulet has served as GlobalSCAPE’s President and Chief Executive Officer and as
a member of the Board of Directors since May 2016. Prior to that time, he served as
GlobalSCAPE’s Chief Operating Officer beginning October 2015 and its Senior Vice 
President  of  Sales  and  Marketing  beginning  January  2015.  From  October  2013  to
December 2014, he was GlobalSCAPE’s Vice President of Sales. He has more than 20
years of experience in the security, networking, and storage industries. From 2008 to
September  2013,  he  was  at  Kaspersky  Labs,  an  information  technologies  security
company, most recently as the Vice President of SME sales and operations, where he
was responsible for setting the strategy for their go-to-market SME initiatives and where 
he built their North America SME sales organization from the ground up.  Mr. Goulet’s 
current term as a director of GlobalSCAPE expires in 2017. 

Mr.  Goulet  received  a  BS  in  Marketing  from  the  Boston  College  Carroll  School  of
Management. 

THE  BOARD  OF  DIRECTORS  RECOMMENDS  A  VOTE  FOR  THE  ELECTION  OF  THE  INDIVIDUALS 

NOMINATED ABOVE AS DIRECTORS. 

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Directors with Terms Expiring in 2018 and 2019 

The following table sets forth the name and age of each director as of the date of this Proxy Statement, the principal 
occupation of each director during at least the past five years and the year each began serving as a director of GlobalSCAPE. 

Name 

Age 

Thomas W. Brown 

73 

Frank M. Morgan 

68 

Dr. Thomas E. Hicks 

68 

   Mr. Brown has been an independent stockbroker and investment advisor in San Antonio 
since  1995.   He  entered  the  securities  brokerage  business  in  1967  after  receiving  an
M.B.A. from Southern Methodist University.  In recent years, he has been involved in 
the real estate development business in San Antonio in addition to managing stock and 
bond investments.  Mr. Brown currently serves as a member and Chairman of the Board
of  Directors  of  the  Company  and  has  served  in  such  capacity  since  June  2002.   Mr. 
Brown  is  an  experienced  investor  who  beneficially  owns  approximately  12%  of  our 
shares. Mr. Brown’s current term as a director of GlobalSCAPE expires in 2018. 

   Mr. Morgan most recently served as Executive Director for Cyber Security Operations
Business Development for Mantech International Corp supporting the national security
community.  He  also  served  as  the  Vice  President  and  General  Manager  of  the
Intelligence  Solutions  Division,  L-3 
Information  Systems  Department, 
Communications  Services  Group.  He  held  a  similar  position  with  Titan  Corporation 
before its acquisition by L-3. He worked for BTG, Inc. (acquired by Titan Corp.) as 
Vice  President  of  federal  sales  where  he  was  responsible  for  marketing  computer
security products. Mr. Morgan spent 26 years in the Air Force, retiring in 1996 as a
Colonel. He holds a B.S. in Aeronautical Engineering from the Air Force Academy, a
M.S.  in  Human  Resources Management  from  the University  of Utah, and  a  M.A.  in
National Security and Strategic Studies from the Naval War College.  Mr. Morgan’s 
current term as a director of GlobalSCAPE expires in 2019. 

   Dr. Hicks has 47 years of experience as an educator in the computer science field. He
is currently an Associate Professor of Computer Science at Trinity University in San
Antonio, Texas. He has served in that position since 1983. He is responsible for all of
the software engineering courses at Trinity University where he also teaches courses in
database design, networking and data communications, advanced website design and
cloud computing. He has over 100 publications and/or conference presentations to his
credit. Dr. Hicks is a graduate of West Virginia University where he received a Bachelor
of Science in Secondary Education-Comprehensive Mathematics, a Masters of Science-
Secondary and Elementary Mathematics Education, and an Educational Doctorate in
Mathematics  Education-Concentrations  in  Mathematics  and  Computer  Science.   Dr. 
Hicks’  extensive  experience  in  the  computer  science  field  and  software  engineering
provides valuable technical insight to our board. Dr. Hicks first became a director of 
GlobalSCAPE in 2016 and his current term as a director of GlobalSCAPE expires in
2019. 

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Executive Officers 

The following table sets forth the name, age, and position of each of our executive officers as of the date of this Proxy 

Statement and the principal occupation of each executive officer during the past five years. 

Name 

Age  Position 

Matthew C. Goulet 

44 

President and Chief 
Executive Officer 

See  discussion  of  principal  occupation  above  under  “Election  of 
Directors.” 

James W. Albrecht, Jr. 

62  Chief Financial 
Officer 

Greg T. Hoffer 

45  Vice President of 
Engineering 

Daniel L. Burke 

63  Vice President of 
Worldwide Sales 

Mr.  Albrecht  has  served  as  GlobalSCAPE’s  Chief  Financial  Officer
since  July  2012.   He  is  responsible  for  GlobalSCAPE’s  finance, 
accounting and treasury activities and has over 41 years of experience
in these fields. 

Before  joining  GlobalSCAPE,  from  2008  to  2012,  Mr.  Albrecht  was
Chief  Executive  Officer 
and  Chief  Financial  Officer  of
Photoreflect.com,  an  Internet-based  company  that  provides  an  online 
display and selling portal for professional photographers. He began his
career at Arthur Andersen LLP where he served clients for eleven years.

Mr. Albrecht regularly lectures as a faculty member at The University
of Texas at Austin where he received a B.B.A. in Accounting. 

Mr.  Hoffer  has  served  as  GlobalSCAPE’s  Vice  President  of
Engineering since July 2015.  From January 2014 to June 2015, he was 
GlobalSCAPE’s  Director  of  Engineering.  From  September  2012  to
December  2013,  he  was  Director  of  Software  R&D  at  Trinity
Millennium  Group.  During  2011  and  2012,  he  pursued  a  Ph.D.  in
Computer  Science  at  The  University  of  Texas  at  San  Antonio.  Mr.
Hoffer previously served in various engineering roles at GlobalSCAPE 
from  2000  to  2010.  He  has  more  than  19  years  of  experience  in
developing  and  delivering  commercial  software  products  related  to
security, networking, and storage. 

Mr. Hoffer received a Master’s degree in Computer Science from the
University  of  Texas  at  San  Antonio  and  a  Bachelor’s  degree  in
Computer  Science  with  a  major  in  economics  and  a  minor  in
mathematics from Trinity University. 

Mr. Burke has served as GlobalSCAPE’s Vice President of Worldwide 
Sales since May 2016.  Prior to that time, he served as Enterprise Sales 
Manager, beginning October 2013. He has twenty years of experience
in the information technology industry, focused on sales and marketing
management in the security, networking, and storage industries. Prior 
to  GlobalSCAPE,  he  was  at  two  leading  security  companies  over  a
seven year period. From February 2010 to April 2013 Mr. Burke was
with Kaspersky Labs, an information technologies security company,
as  the  Vice  President  of  North  American  Enterprise  Sales,  and  from 
October 2006 to January 2010 he worked at Trend Micro as Director of
Enterprise Sales, East Region. 

Mr.  Burke  received  a  BA  in  Journalism  from  the  University  of
Minnesota. 

7 

 
           
 
  
  
  
  
  
  
  
  
  
  
  
           
  
  
  
           
 
 
 
Peter S. Merkulov 

37  Vice President of 
Product Strategy 
and Technology 
Alliances 

Mr.  Merkulov  brings  over  14  years  of  experience  in  the  IT  security
to
industry,  specifically 
GlobalSCAPE. He is a seasoned international leader with over a decade 
of  experience  in  building  and  leading  international  teams  as  well  as
developing and executing global product strategies. 

in  product  strategy  and  management 

Mr. Merkulov has served as GlobalSCAPE’s Vice President of Product
Strategy and Technology Alliances since joining the Company Prior to 
joining  GlobalSCAPE  in  2015,  from  September  2013  to  April  2014,
Mr.  Merkulov  served  as  Executive  Vice  President  at  Kaspersky  Lab
North America, where he oversaw the expansion of the business within
North America and was second in command of their North American 
operations. He also served as Kaspersky Lab’s Chief Product Officer,
where he drove the adoption, development, and execution of their long-
term product strategy. Under his leadership in this role, he substantially
expanded Kaspersky Lab’s B2B product line as they became one of the 
leaders in the Endpoint Protection market as recognized by Gartner. Mr.
Merkulov  also  spent  a  number  of  years  as  the  Vice  President  of
Technology  Alliances  at  Kaspersky  Lab  where  he  led  the  global
alliances strategy and technology partner programs. 

Mr. Merkulov is a graduate of Moscow State Institute of International
Relations and is fluent in English, Russian and Swedish. 

Board Meetings and Attendance 

During the fiscal year ended December 31, 2016, the Board of Directors held twelve meetings. Separate from the full 
Board of Directors’ meetings, there were six Audit Committee meetings and six Compensation Committee meetings.  During 
2016, each of our current directors attended at least 75% of all Board and applicable Committee meetings. 

During  2016,  our  directors  received  compensation  for  service  to  GlobalSCAPE  as  a  director.   See  “Executive 
Compensation – Compensation of Directors.”  GlobalSCAPE encourages, but does not require, directors to attend the annual 
meeting of stockholders.  At GlobalSCAPE’s 2016 Annual Meeting, all members of the Board were present other than Phillip 
M. Renfro, a former director of the company. 

Board Leadership Structure 

The Board believes it is in the best interests of the Company to separate the roles of Chief Executive Officer and 
Chairman of the Board.  This structure ensures a greater role for the directors in the oversight of management and the Company 
and promotes active participation of the directors in setting meeting agendas and establishing Board priorities and procedures. 
Further, this structure permits the Chief Executive Officer to focus on the management of the Company's day-to-day operations. 

Board Independence 

A majority of the Board has determined that Messrs. Mann and Morgan and Dr. Hicks are independent as determined 
in accordance with the listing standards of the NYSE MKT LLC and the Securities Exchange Act of 1934, as amended (the 
“Exchange Act”). All members of the Audit and Compensation Committees are “independent” as defined by the Securities and 
Exchange Commission (“SEC”) and the listing standards of the NYSE MKT LLC. 

8 

 
           
  
  
           
 
 
 
 
 
 
 
 
 
 
Committees of the Board of Directors 

GlobalSCAPE has standing Audit and Compensation Committees. 

The Audit Committee is a separately-designated audit committee established in accordance with Section 3(a)(58)(A) 
of the Exchange Act.  The Audit Committee consisted of Messrs. Mann and Morgan until May 2016 and thereafter also included 
Dr. Hicks.  Mr. Mann was the chairman of this committee during 2016. This committee met six times during 2016. The Board 
has determined  that  Mr.  Mann  is  an  audit committee  financial  expert  as  defined by  SEC  rules. The Audit  Committee  aids 
management in the establishment and supervision of our financial controls, evaluates the scope of the annual audit, reviews 
audit results, makes recommendations to our Board regarding the selection of our independent registered public accounting 
firm, consults with management and our independent registered public accounting firm prior to the production of financial 
statements to stockholders and, as appropriate, initiates inquiries into aspects of our financial affairs. The Audit Committee has 
authority under its charter to retain, approve fees for and terminate advisors, consultants, and agents as it deems necessary to 
assist in the fulfillment of its responsibilities.   The Audit Committee Report, which appears in a subsequent section of this 
document, more fully describes the activities and responsibilities of the Audit Committee. 

The Compensation Committee consisted of Messrs. Mann and Morgan until May 2016 and thereafter also included 
Dr.  Hicks.  Mr.  Morgan  was  chairman  of  this  committee  during  2016.  This  committee  met  six  times  during  2016.  The 
Compensation  Committee’s  role  is  to  establish  and  oversee  GlobalSCAPE’s  compensation  and  benefit  plans  and  policies, 
administer  its  stock option  plans,  and  review  and  approve  annually  all  compensation decisions  relating  to GlobalSCAPE’s 
officers.   At  least  annually,  our  President  and  Chief  Executive  Officer  submits  to  the  Compensation  Committee  his 
recommendations  as  to  base  salary,  bonus  and  equity  incentive  awards  for  each  executive  officer,  except  himself,  for  the 
following  fiscal  year based  upon  his  subjective  evaluation  of  their  individual  performance.   The  Compensation  Committee 
reviews and discusses the recommendations and has the sole authority to determine the base salary, bonus, and equity incentives 
for the President and Chief Executive Officer. 

The  agenda  for  meetings  of  the  Compensation  Committee  is  determined  by  its  Chairman.   At  each  meeting,  the 
Compensation  Committee  meets  in  executive  session. The  Compensation  Committee’s  Chairman  reports  the  Committee’s 
recommendations on executive compensation to the Board. The Company’s personnel support the Compensation Committee 
in  its  duties  and,  along  with  the  President  and  Chief  Executive  Officer,  may  be  delegated  authority  to  fulfill  certain 
administrative duties regarding the compensation programs. The Compensation Committee has authority under its charter to 
retain, approve fees for and terminate advisors, consultants, and agents as it deems necessary to assist in the fulfillment of its 
responsibilities. 

GlobalSCAPE does not currently have a nominating committee. The Board of Directors does not believe that it is 
appropriate to have a separate nominating committee because of the small size of the Board and because the Board consists of 
a majority of independent directors. All directors, including all of the independent directors, participate in the consideration of 
director nominees. 

Each of the Board’s committees has a written charter. Copies of the charters are available for review on the Company’s 

website at www.globalscape.com on the Investor Relations page. 

Risk Management 

The Company has a risk management program overseen by its President and Chief Executive Officer and its Chief 
Financial  Officer.  Material  risks  are  identified  and  prioritized by  management.  Each  prioritized  risk  is  referred  to  a  Board 
committee or the full Board for oversight. 

The  Board  reviews  information  regarding  the  Company's  credit,  liquidity,  and  operations,  as  well  as  the  risks 
associated with each. The Board also reviews and approves the annual operating budget of the Company. Because we rely on 
cash on hand and cash flows from operations to fund our operations, the Board as a whole devotes significant time to reviewing 
and approving our levels of indebtedness, contractual obligations and spending supporting our business activities. While each 
committee  is  responsible  for  specific  risks  and  overseeing  the  management  of  such  risks,  the  entire  Board  of  Directors  is 
regularly informed through committee reports about such risks. In addition, the Compensation Committee periodically reviews 
the most important risks to the Company to ensure that compensation programs do not encourage excessive risk taking. 

9 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Compensation Committee Interlocks and Insider Participation 

Messrs. Morgan and Mann served on the Compensation Committee throughout 2016 and Dr. Hicks served on this 
committee commencing in May 2016.  No member of the Compensation Committee was at any time during 2016, or any other 
time, an officer or employee of GlobalSCAPE or had any relationship with GlobalSCAPE requiring disclosure as a related-
party transaction in the section “Certain Relationships and Related Party Transactions” of this proxy statement.  No executive 
officer of GlobalSCAPE has served on the board of directors or compensation committee of any other entity that has or has 
had one or more executive officers who served as a member of the Company’s Board of Directors or Compensation Committee 
during 2016. 

Code of Ethics 

GlobalSCAPE has adopted a Code of Ethics that applies to all of its employees, including its President and Chief 
Executive  Officer  and  its  Chief  Financial  Officer.   This  Code  is  a  statement  of  GlobalSCAPE’s  high  standards  for  ethical 
behavior, legal compliance, and financial disclosure. It is applicable to all directors, officers, and employees.  A copy of the 
Code of Ethics can be found in its entirety on GlobalSCAPE’s website at www.globalscape.com.  Should there be any changes 
to, or waivers from, GlobalSCAPE’s Code of Ethics, those changes or waivers will be posted immediately on our website at 
the address noted above. 

Stockholder Communications with Board 

The Board of Directors has a process by which stockholders may communicate with the Board of Directors.  Any 
stockholder desiring to communicate with the Board of Directors may do so in writing by sending a letter addressed to The 
Board of Directors, c/o Corporate Secretary.  The Corporate Secretary has been instructed by the Board to promptly forward 
communications so received to the members of the Board of Directors. 

Nominations 

The Board of Directors is responsible for determining the slate of director nominees for election by stockholders. All 
director nominees are approved by the Board prior to annual proxy material preparation and are required to stand for election 
by stockholders at the next annual meeting.  For positions on the Board created by a director’s leaving the Board prior to the 
expiration  of  his  current  term,  whether  due  to  death,  resignation,  or  other  inability  to  serve,  Article  III  of  the  Company’s 
Amended and Restated Bylaws provides that a director elected by the Board to fill a vacancy shall be elected for the unexpired 
term of his predecessor in office. 

The Board of Directors does not currently use any third-party search firm to assist in the identification or evaluation 
of Board member candidates.  The Board of Directors may engage a third party to provide such services in the future as it 
deems necessary or appropriate. 

The Board of Directors determines the required selection criteria and qualifications of director nominees based upon 
the needs of the Company at the time nominees are considered.  A candidate must possess the ability to apply good business 
judgment and must be in a position to properly exercise his duties of loyalty and care.  Candidates should also exhibit proven 
leadership capabilities, high integrity, experience with a high level of responsibility within their chosen fields, and have the 
ability to quickly understand complex principles of, but not limited to, business and finance.  Candidates with potential conflicts 
of interest or who do not meet this criteria are disqualified.  The Board of Directors will consider these criteria for nominees 
identified  by  the  Board,  by  stockholders,  or  through  some  other  source.   When  current  Board  members  are  considered  for 
nomination  for  reelection,  the  Board  of  Directors  also  takes  into  consideration  the  member’s  prior  Board  contributions, 
performance, and meeting attendance records. 

The  Board  of  Directors  will  consider  qualified  candidates  that  are  recommended  by  stockholders  for  possible 
nomination.  Stockholders wishing to make such a recommendation may do so by sending the following information to the 
Board of Directors, c/o Corporate Secretary, at the address listed above: 

●  Name of the candidate with brief biographical information and résumé. 

●  Contact information for the candidate and a document evidencing the candidate’s willingness to serve as a director 

if elected. 

10 

 
           
  
 
 
 
 
 
 
 
 
 
 
 
 
●  A signed statement as to the submitting stockholder’s current status as a stockholder and the number of shares 

currently held. 

Any such nomination must comply with the advance notice provisions of our Amended and Restated Bylaws.  These 
provisions are summarized under “Stockholder Proposals to be Presented at Next Annual Meeting” in a subsequent section of 
this document. 

The Board of Directors conducts a process of making a preliminary assessment of each proposed nominee based upon 
the  résumé  and  biographical  information,  an  indication  of  the  individual’s  willingness  to  serve  and  other  background 
information.  This information is evaluated against the criteria set forth above as well as the specific needs of the Company at 
that time.  Based upon a preliminary assessment of the candidate(s), those who appear best suited to meet the needs of the 
Company may be invited for further evaluation through a series of interviews.  The Board of Directors uses the same process 
for evaluating all nominees, regardless of the original source of the information.  The Company does not have a formal policy 
with regard to the consideration of diversity in identifying director nominees, but the Board of Directors strives to nominate 
directors with a variety of complementary skills so that, as a group, the Board will possess the appropriate talent, skills, and 
expertise to oversee the Company's businesses. 

No candidates for director nominations were submitted to the Board of Directors by any stockholder in connection 

with the 2017 Annual Meeting. 

Composition of the Board of Directors 

The Company believes that its Board as a whole should encompass a range of talent, skill, diversity, experience and 
expertise enabling it to provide sound guidance with respect to the Company’s operations and business goals.  In addition to 
considering a candidate’s background and accomplishments, candidates are reviewed in the context of the current composition 
of the Board and the evolving needs of the Company.  The Company’s policy is to have at least a majority of its directors 
qualify as “independent” as determined in accordance with the listing standards of the NYSE MKT LLC and Rule 10A-3 of 
the Exchange Act.  The Board of Directors identifies candidates for election to the Board of Directors and reviews their skills, 
characteristics and experience. 

The Board of Directors seeks directors with strong reputations, high integrity and experience in areas relevant to the 
strategy and operations of the Company, particularly in the high technology industry and areas involving complex business and 
financial dealings.  The Board of Directors believes that each nominee and current director also has other key attributes that 
are important to an effective board including the ability to engage management in a constructive and collaborative fashion and 
a diversity of background, experience and thought. 

11 

 
 
 
 
 
 
 
  
 
 
 
 
SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT 

The following table sets forth certain information regarding ownership of our common stock as of March 20, 2017,  by 
(i) each person known by GlobalSCAPE to be the beneficial owner of more than 5% of the outstanding shares of common 
stock, (ii) each director and director nominee of GlobalSCAPE, (iii) the President and Chief Executive Officer, (iv) each of the 
other  named  executive  officers,  as  described  below,  of  GlobalSCAPE,  and  (v)  all  executive  officers  and  directors  of 
GlobalSCAPE as a group.  Unless otherwise indicated in the footnotes below, each of the named persons has sole voting and 
investment power with respect to the shares shown as beneficially owned. 

Applicable percentage ownership is based on 21,566,831 shares of common stock outstanding at March 20, 2017.  In 
computing the number of shares of common stock beneficially owned by a person and the percentage ownership of that person, 
we deemed to be outstanding all shares of common stock subject to options or restricted stock held by that person that are 
currently exercisable or will vest or are exercisable within 60 days of March 20, 2017. 

Shares Beneficially Owned as of March 20, 2017

Common 
Shares 
Currently 
Owned 
(# of shares) 

Name of Beneficial Owner 
210/GSB Acquisition Partners, LLC 

et. al. 

     3,737,807  (1)
     2,600,393  (2)(3)

     1,446,971  (3)(5)

Thomas W. Brown 
Wellington Management Group LLP      2,063,937  (4)
David L. Mann 
Frank M. Morgan 
Matthew C. Goulet 
James W. Albrecht, Jr. 
Peter S. Merkulov 
Gregory T. Hoffer 
Daniel L. Burke 
Dr. Thomas G. Hicks 

147,875  (3)
17,000  (6)

-  
-  
100  
-  

Common 
Shares 
That May 
Be 
Acquired 
By 
Exercise of
Stock 
Options 
(# of shares)

-
40,000
-
40,000
-
182,500
232,500
33,000
33,000
6,650

Total 
Common 
Shares Held
(# of shares)

3,737,807
2,640,393
2,063,937
1,486,971
147,875
199,500
232,500
33,000
33,100
6,650

Additional 
Common 
Shares 
That May 
Be 
Acquired 
within 
60 Days of 
March 20, 
2017 
(# of shares) 

Total 
Beneficial 
Ownership
(# of shares)

Percentage
of 
Class

-       3,737,807
-       2,640,393
-       2,063,937
-       1,486,971
147,875
-      
199,500
-      
232,500
-      
33,000
-      
33,100
-      
6,650
-      

17.33%
12.22%
9.57%
6.88%
*
*
1.07%
*
*
*
*

All directors and executive officers 
  as a group (9 persons) 

4,779,989

-       4,779,989

22.16%

*Less than one percent 
(1) Based on information set forth in Schedule 13D/A filed on March 6, 2017 (the “Schedule 13D”), 210/GSB Acquisition Partners, LLC 
(“GSB Acquisition”) holds directly 3,274,000 shares of common stock of GlobalSCAPE. GSB Acquisition is managed by its sole member, 
210  Capital,  LLC  (“210  Capital”),  which  is  managed  by  its  members  Covenant  RHA  Partners,  L.P.  (“RHA  Partners”)  and  CCW/LAW
Holdings, LLC (“CCW Holdings”). C. Clark Webb has the power to direct the affairs of CCW Holdings as its sole member. RHA Partners 
is managed by its general partner RHA Investments, Inc. (“RHA Investments”), and Robert H. Alpert has the power to direct the affairs of 
RHA Investments as its President and sole shareholder. Accordingly, GSB Acquisition may be deemed to share voting and dispositive power 
with 210 Capital, RHA Partners, CCW Holdings, RHA Investments, Mr. Alpert and Mr. Webb over the shares of the Company’s common 
stock  that  it  holds.   In  addition  to  the  3,274,800  shares  of  common  stock  owned  by  GSB  Acquisition,  Atlas  Capital  Management,  L.P. 
("ACM") holds directly 231,500 shares of common stock.  ACM  is managed by its general partner, RHA Investments.  Accordingly, Mr. 
Alpert may be deemed to share voting and dispositive power with RHA Investments over the shares of common stock owned by ACM.  In 
addition  to  the  3,274,800  shares  of  common  stock  owned  by  GSB  Acquisition,  Mr.  Webb  holds  directly  231,507  shares  of  common
stock.  The address of GSB Acquisition is 8214 Westchester Drive, Suite 950, Dallas, Texas 75225.
(2) Includes 650 shares owned by Mr. Brown’s spouse. Mr. Brown disclaims beneficial ownership of the shares owned by his spouse.
(3) Includes 20,000 shares of restricted common stock.
(4) Based on information set forth in a Schedule 13G/A filed dated February 9, 2017 (the "Schedule 13G"), the securities are owned of 
record by clients of one or more investment advisers directly or indirectly owned by Wellington Management Group LLP, which was an 
investment adviser to these clients as of December 31, 2016. As set forth in the Schedule 13G, those clients have the right to receive, or the
power to direct the receipt of, dividends from, or the proceeds from the sale of, such securities. As set forth in the Schedule 13G, no such 
client is known to have such right or power with respect to more than five percent of this class of securities, except as follows:

Wellington Trust Company, NA 
Wellington Trust Company, National Association Multiple Common Trust Funds, Micro Cap Equity Portfolio 
The address of Wellington Management Group LLP is 280 Congress Street, Boston Massachusetts 02210. 

(5)  Mr. Mann has pledged 750,000 shares to secure his obligations under a personal loan.
(6) Includes 2,000 shares owned by Mr. Goulet's minor children.

Except as otherwise provided in the footnotes above, the address of the beneficial owners listed in the table above is 4500 
Lockhill-Selma Rd, Suite 150, San Antonio, Texas, 78249. 

12 

 
 
 
  
  
  
  
  
  
  
  
  
    
  
  
  
  
  
  
  
  
  
  
    
  
  
  
    
  
  
  
    
  
  
  
    
  
  
  
    
  
  
    
    
    
    
    
    
    
    
   
       
  
    
   
       
    
   
  
 
 
Equity Compensation Plan Information 

The  following  table  provides  aggregate  information  regarding  grants  under  all  equity  compensation  plans  of 

GlobalSCAPE through December 31, 2016. 

Number of 
Securities to be 
Issued upon 
Exercise of 
Outstanding 
Options, Warrants 
and Rights 
(A)

Weighted-
Average 
Exercise Price of 
Outstanding 
Options, 
Warrants and 
Rights 
(B) 

Number of 
Securities 
Available for 
Future Issuance 
under Equity 
Compensation 
Plans (Excluding 
securities 
Reflected in 
Column (A) 
(C)

Plan Category 

Equity compensation plans approved by security holders

2,407,005 $

3.00      

5,337,465(1)

(1) Includes 25,465 shares from the 2010 Employee Plan. We will not grant anymore stock options under this plan.

Section 16(a) Beneficial Ownership Reporting Compliance 

GlobalSCAPE believes, based solely on its review of the copies of Section 16(a) forms furnished to it and written 
representations from executive officers and directors (and its ten percent stockholders), that all Section 16(a) filing requirements 
were fulfilled on a timely basis. 

In making this disclosure, GlobalSCAPE has relied solely on written representations of its directors and executive 

officers (and its ten percent stockholders) and copies of the reports that they have filed with the SEC. 

CERTAIN RELATIONSHIPS AND RELATED PARTY TRANSACTIONS 

Transactions in 2016 

Robert Langenbahn, an Enterprise Sales Manager, earned $190,040 in base salary and commissions in 2016.  Mr. 
Langenbahn  is  the  son-in-law of  Thomas  W.  Brown, our  Chairman  of  the  Board.  Mr.  Langenbahn’s  compensation plan  is 
comparable to that of others in our sales and marketing organization. 

We did not have any other related-party transactions in 2016. 

Policy Related to Related Party Transactions 

Our  Board  of  Directors  has  adopted  a  formal,  written  related-person  transaction  approval  policy,  setting  forth 
GlobalSCAPE’s policies and procedures for the review, approval, or ratification of “related-person transactions.”  For these 
purposes, a “related person” is a director, nominee for director, executive officer, or holder of more than 5% of our common 
stock, or any immediate family member of any of the foregoing. This policy applies to any financial transaction, arrangement, 
or  relationship  or  any  series  of  similar  financial  transactions,  arrangements,  or  relationships  in  which  GlobalSCAPE  is  a 
participant and in which a related person has a direct or indirect interest, other than the following: 

●  Payment of compensation by GlobalSCAPE to a related party for the related person’s service in the capacity or 

capacities that give rise to the person’s status as a “related person”. 

●  Transactions available to all employees or all stockholders on the same terms. 

●  Purchases of products or services from GlobalSCAPE in the ordinary course of business at the same price and on 
the same terms as offered to our other customers, regardless of whether the transactions are required to be reported 
in GlobalSCAPE’s filings with the SEC. 

●  Transactions, which when aggregated with the amount of all other transactions between the related person and 

GlobalSCAPE, involve less than $5,000 in a fiscal year. 

13 

 
 
 
    
  
    
  
      
  
       
 
 
 
 
           
 
 
 
 
 
 
 
 
 
Our  Audit  Committee  is  required  to  approve  any  related-person  transaction  subject  to  this  policy  before 
commencement  of  the  related-person  transaction,  provided  that  if  the  related-person  transaction  is  identified  after  it 
commences, it shall be brought to the Audit Committee for ratification, amendment, or rescission. The Chairman of our Audit 
Committee has the authority to approve or take other actions with respect to any related-person transaction that arises, or first 
becomes known, between meetings of the Audit Committee, provided that any action by the Chairman must be reported to our 
Audit Committee at its next regularly scheduled meeting. 

Our Audit Committee will analyze the following factors, in addition to any other factors the members of the Audit 

Committee deem appropriate, in determining whether to approve a related-person transaction: 

●  Whether the terms are fair to GlobalSCAPE. 

●  Whether the transaction is material to GlobalSCAPE. 

●  The role the related person has played in arranging the related-person transaction. 

●  The structure of the related-person transaction. 

●  The interest of all related persons in the related-person transaction. 

Our  Audit  Committee  may,  in  its  sole  discretion,  approve  or  deny  any  related-person  transaction.  Approval  of  a 
related-person  transaction  may  be  conditioned  upon  GlobalSCAPE’s  and  the  related  party’s  following  certain  procedures 
designated by the Audit Committee. 

14 

 
 
 
 
 
 
 
 
 
 
 
 
 
Compensation Discussion & Analysis 

EXECUTIVE COMPENSATION 

We compensate our management through a combination of base salary, sales commissions, incentive bonuses and 
long-term equity based awards in the form of stock options and stock awards. This compensation is designed to be competitive 
with those of a group of companies which we have selected for comparative purposes in order to attract and retain our executive 
officers while also creating incentives which will align executive performance with the long-term interests of our stockholders. 

This  section  discusses  the  principles  underlying  our  executive  compensation  policies  and  decisions  and  the  most 
important  factors  relevant  to  an  analysis  of  these  policies  and  decisions.  It  provides  qualitative  information  regarding  the 
manner  and  context  in  which  compensation  is  awarded  to  and  earned  by  our  executive  officers  named  in  the  Summary 
Compensation Table below, whom we sometimes refer to as our named executive officers, or NEOs, and places in perspective 
the data presented in the tables and narrative that follow. 

Our Compensation Committee 

Our Compensation Committee approves, implements, and monitors all compensation and awards to executive officers 
including  the  President  and  Chief  Executive  Officer,  Chief  Financial  Officer,  and  the  other  NEOs.   The  Committee’s 
membership  is  determined  by  the  Board  of  Directors  and  is  currently  composed  of  three  non-management  directors.  The 
Committee has the authority to delegate any of its responsibilities to subcommittees as the Committee may deem appropriate 
in its sole discretion.  During 2016, the Committee did not delegate any of its responsibilities. 

The  Committee  periodically  approves  and  adopts,  or  makes  recommendations  to  the  Board  for,  GlobalSCAPE’s 
compensation decisions (including the approval of grants of stock options to our NEOs).  At least annually, our President and 
Chief Executive Officer submits to the Compensation Committee his recommendations as to base salary, bonus and equity 
incentive awards for each executive officer, except himself, for the following fiscal year based upon his subjective evaluation 
of their individual performance.  The Compensation Committee reviews and discusses the recommendations and has the sole 
authority to determine the base salary, bonus, and equity incentives for the President and Chief Executive Officer. 

The Compensation Committee reviewed all components of compensation for our executive officers, including salary, 
bonuses, long-term equity incentives, the dollar value to the executive, and the cost to GlobalSCAPE of all perquisites and all 
severance  and  change  in  control  arrangements.  Based  on  this  review,  the  Compensation  Committee  determined  that  the 
compensation paid to our executive officers reflected our compensation philosophy and objectives. 

Compensation Philosophy and Objectives 

Our underlying philosophy in the development and administration of GlobalSCAPE’s annual, incentive, and long-
term compensation plans is that our compensation system should be designed to attract and retain talented executives while 
also  creating  incentives  that  reward  performance  and  align  the  interests  of  our  NEOs  with  those  of  GlobalSCAPE’s 
stockholders.  Key elements of this philosophy are: 

●  Establishing  base  salaries  that  are  competitive  with  the  companies  in  our  comparative  group,  within 

GlobalSCAPE’s budgetary constraints and commensurate with GlobalSCAPE’s salary structure. 

●  Rewarding our NEOs for outstanding Company-wide performance as reflected by financial measures, such as 
sales revenue or net income, or other goals, such as the consummation of an acquisition and product delivery as 
well as customer and employee satisfaction and compliance with regulatory requirements. 

●  Providing equity-based incentives for our NEOs to ensure that they are motivated over the long term to respond 

to GlobalSCAPE’s business challenges and opportunities as owners rather than just as employees. 

15 

 
           
           
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Attracting and Retaining Executive Talent. 

We recognize salary is one component in successfully attracting and retaining talented executives who will help the 
Company grow.  Being mindful of our budgetary responsibilities, we generally set our base salaries at levels we believe are 
competitive  relative  to  comparable  companies  in  our  industry  that  are  in  our  general  geographic  area.   We  use  third-party 
services that gather and report base salary, incentives, equity, and total compensation information for multiple companies. The 
services we use include Salary.com Small Business Compensation Solutions and Kenexa CompAnalyst. We use these services 
because we believe they provide information relevant to the industry and geographic areas in which our personnel work. This 
comparison  allows  us  to  create  competitive  total  compensation  packages  for  our  executive  team.   Annual  adjustments  are 
considered and based on the Company’s ability to achieve pre-established revenue and profitability goals. 

Rewarding Performance. 

We reward outstanding performance by certain of our personnel (other than those who earn sales commissions) with 
cash  bonuses  that  are  based  on  financial  measures,  such  as  sales  revenue  or  net  income,  or  other  goals,  such  as  the 
consummation  of  an  acquisition  or  product  delivery.  For  more  information  on  our  bonus  program,  refer  to  “Elements  of 
Executive  Compensation—Incentive  Compensation.”  We  reward  performance  by  certain  of  our  sales  personnel  through 
payment of commissions based on bookings for sales of our products and services and/or through other incentive awards paid 
based on the achievement of certain qualitative objectives. 

Aligning Executive and Stockholder Interests. 

We believe that equity-based compensation provides an incentive to our NEOs to build value for our Company over 
the long term and to align the interests of our NEOs and stockholders.  We use stock options because we believe such options 
will generate value to the recipient only if our stock price increases during the term of the option.  The stock options granted 
to our NEOs vest solely based on the passage of time, other than in the event of a change in control.  We believe that time-
vested equity awards encourage long-term value creation and executive retention because executives can realize value from 
such rewards only if they remain employed by us until the awards vest. 

Elements of Executive Compensation 

The compensation currently paid to GlobalSCAPE’s executive officers consists of the following core elements: 

●  Base salary. 

●  For sales personnel, commissions based on bookings for sales of our products and services. 

●  For non-sales personnel, bonuses under a performance-based, non-equity cash incentive plan. 

●  Stock option awards granted pursuant to our 2010 Employee Long-Term Equity Incentive Plan, which we refer 

to as the 2010 Employee Plan. 

●  Other employee benefits available to all employees of GlobalSCAPE. 

We believe these elements support our underlying philosophy of attracting and retaining talented executives while 
remaining within our budgetary constraints, creating cash incentives that reward Company-wide and individual performance, 
and aligning the interests of our NEOs with those of GlobalSCAPE’s stockholders by providing the NEOs with equity-based 
incentives to ensure motivation over the long term.  We view the core elements of compensation as related but individually 
distinct.  Although we review total compensation, we do not believe that significant compensation derived from one component 
should increase or reduce compensation from another component.  We determine the appropriate level for each component of 
compensation  separately.   We  have  not  adopted  any  formal  or  informal  policies  or  guidelines  for  allocating  compensation 
among long-term incentives and annual base salary and bonuses, between cash and non-cash compensation, or among different 
forms of non-cash compensation. We consider the experience, tenure, and seniority of each named executive officer in making 
compensation decisions. 

16 

 
 
 
 
 
 
 
           
  
  
  
 
 
 
 
 
 
 
GlobalSCAPE does not have any deferred compensation programs or supplemental executive retirement plans. No 
perquisites  are  provided  to  GlobalSCAPE’s  executive  officers  that  are  not  otherwise  available  to  all  employees  of 
GlobalSCAPE, except that the Company reimburses Messrs. Goulet and Albrecht for travel and lodging expenses they incur 
while working in our corporate office. 

Base  Salary.   Being  mindful  of  our  budgetary  responsibilities,  the  base  salaries  for  all  GlobalSCAPE  NEOs  are 
targeted at levels we believe are competitive relative to a comparative group of the companies in our general industry and 
geographic region.  This approach enables us to attract and retain the necessary talent a small, competitive company needs to 
grow.  This salary structure is reviewed at least annually, and more frequently if warranted, to ensure its competitiveness within 
our peer group. Adjustments are determined initially by our President and Chief Executive Officer with final approval by the 
Compensation  Committee  before  being  implemented.   The  composite  average  increase  in  base  salaries  for  all  Company 
employees, including NEOs, during 2016 was approximately 2%. 

The Compensation Committee has set base salaries for 2017 for our named executive officers as follows: 

Name 
Matthew C. Goulet 
James W. Albrecht, Jr. 
Daniel L. Burke 

  Base Salary    
375,000  
 $
256,200  
179,250  

Incentive Compensation.  The Compensation Committee believes that paying incentive compensation in the form of 
bonuses or commissions helps create financial incentives for our NEOs that are tied directly to goals that best reflect their 
respective duties and responsibilities or the achievement of certain goals.  The Compensation Committee approves the plans 
under which bonuses and commissions are paid and may, at its discretion, modify the goals and objectives upon which these 
payments are based, pay bonuses if such goals are not met, or increase or decrease the amounts paid. 

If certain target levels of revenue and income from operations were achieved for 2016, Messrs. Goulet and Albrecht 
were eligible for an annual bonus equal to 35% of their base salaries.  If actual revenue and income from operations fall below 
the target levels, the base bonuses are reduced on a sliding scale by specified percentages to a point where if less than 85% of 
the target levels of revenue and net income are achieved, no bonus is earned. If actual revenue and income from operations 
exceed the target levels, the base bonuses are increased on a sliding scale by specified percentages of up to 200%. Mr. Goulet’s 
bonus payment was prorated and computed based on the portion of the year that he was our President and Chief Executive 
Officer. For 2016, the Company achieved 90% of both the revenue target and the income from operations target. Based on 
these results, the Compensation Committee approved, and the Company paid bonuses for 2016 of $88,450 to Mr. Goulet and 
$56,918 to Mr. Albrecht. 

During the portion of 2016 prior to Mr. Goulet’s becoming our President and Chief Executive Officer, he was paid a 
sales commission each month. The amount of the commission was based upon sales bookings quotas consisting of certain 
bookings of sales of licenses, maintenance and support and professional services as established by our President and Chief 
Executive  Officer  and  approved  by  the  Compensation  Committee.  During  that  time,  he  was  eligible  to  be  paid  a  sales 
commission of $43,750 per quarter upon achieving the prescribed sales bookings quotas. If he did not achieve those quotas, 
that sales commission amount was subject to a prorata reduction based on the achieved percentage of the sales bookings quota. 
If he exceeded the sales bookings quotas, he was eligible to be paid commissions equal to $43,750 plus an additional amount 
on sales bookings above the quota computed at two times the rate at which he was paid commissions up to the sales bookings 
quota. For 2016, Mr. Goulet was paid sales commissions of $48,603, which was 1.13% of the total sales bookings for which 
he was eligible to be paid sales commissions. 

During 2016, Mr. Burke was paid a sales commission each month. The amount of the commission was based upon 
sales bookings quotas consisting of certain bookings of sales of licenses, maintenance and support and professional services as 
established  by  our  President  and  Chief  Executive  Officer.  During  2016,  he  was  eligible  to  be  paid  a  sales  commission  of 
$44,812  per  quarter  upon  achieving  the  prescribed  sales  bookings  quotas.  If  he  did  not  achieve  those  quotas,  that  sales 
commission amount was subject to a prorata reduction based on the achieved percentage of the sales bookings quota. If he 
exceeded the sales bookings quotas, he was eligible to be paid commissions equal to $44,812 plus an additional amount on 
sales bookings above the quota computed at two times the rate at which he was paid commissions up to the sales bookings 
quota. For 2016, Mr. Burke was paid sales commissions of $147,887 which was 1.39% of the total sales bookings for which 
he was eligible to be paid sales commissions. 

17 

 
  
 
 
  
  
 
 
 
 
 
 
 
In consideration for his service to the Company for a portion of 2016, James L. Bindseil, our former President and 
Chief Executive Officer, was eligible for a bonus payment equal to 35% of his base salary under the same plan applicable to 
Mr. Goulet. This bonus payment was prorated and computed based on the portion of the year he was employed by the Company. 
Based on the actual revenue and income from operations results for 2016 as described in the preceding paragraph, the Company 
paid Mr. Bindseil a bonus of $24,747. 

Long-Term  Equity  Incentive  Plan.   GlobalSCAPE’s  2010  Employee  Long-Term  Equity  Incentive  Plan,  or  2010 
Employee Plan, was approved by our stockholders in 2010.  The 2016 LTIP is being presented to our stockholders for approval 
at our 2017 Annual Meeting of Stockholders as described herein. These plans authorize us to grant incentive stock options, 
non-qualified stock options, and shares of restricted stock to our NEOs, as well as to all employees of GlobalSCAPE. 

In 2016 and prior years, we granted stock options totaling all of the 3,000,000 shares that were reserved for issuance 
under the 2010 Employee Plan. Accordingly, we will not grant any more stock options under this plan. We did not grant any 
shares of restricted stock under this plan. 

Under  the  2016  LTIP,  a  total  of  5,000,000  shares  of  common  stock  have  been,  subject  to  stockholder  approval, 
reserved for grants of incentive stock options, non-qualified stock options, and shares of restricted stock to our NEOs, as well 
as to all employees of GlobalSCAPE. 

The purpose of the 2010 Employee Plan and the 2016 LTIP is to employ and retain qualified and competent personnel 
and to promote the growth and success of GlobalSCAPE, which can be accomplished by aligning the long-term interests of the 
NEOs and employees with those of the stockholders by providing the NEOs and employees an opportunity to acquire an equity 
interest in GlobalSCAPE. We believe that stock options motivate our NEOs and employees to exert their best efforts on behalf 
of our stockholders and align the interests of our NEOs and employees with our stockholders. 

All grants are made with an exercise price equal to the closing price of our common stock on the date of grant.  On 
their date of hire and generally each year thereafter, our NEOs and employees are granted options to purchase shares. These 
options generally vest ratably over three years from the option grant date.  Vesting is accelerated in certain events described 
under “Employment Agreements and Potential Payments Upon Termination or Change in Control.” Options granted on the 
date of hire and each year thereafter generally may each be for the purchase of additional shares of our common stock with the 
exact number determined at the discretion of the Compensation Committee and Board of Directors based upon input from our 
President and Chief Executive Officer.  We do not time stock option grants in coordination with the release of material non-
public information. 

In granting stock options, our  Compensation  Committee  considers  the  share-based  compensation  expense we  will 
incur in current and future accounting periods as the stock options vest. In particular, the Compensation Committee considers 
the fact that the aggregate date fair value of stock option awards (as set forth in the summary compensation table below) is an 
amount that we will recognize over time as the options vest and is not necessarily an expense of the Company or compensation 
realized by a stock option recipient totally and only in the year a stock option is granted. 

Other Employee Benefits.  GlobalSCAPE’s NEOs are eligible to participate in all of our employee benefit plans, such 
as medical, dental, group life, and long-term disability insurance on the same basis as other employees.  GlobalSCAPE’s NEOs 
are eligible to participate in our 401(k) plan on the same basis as other employees.  GlobalSCAPE’s Board of Directors, at its 
sole discretion, may authorize GlobalSCAPE to make matching cash contributions (in part or in whole) each year to the 401(k) 
on behalf of our employees. 

Compensation Policies and Practices 

The Compensation Committee has conducted an in-depth risk assessment of the Company’s compensation policies 
and practices in response to public and regulatory concerns about the link between incentive compensation and excessive risk 
taking by companies.  The Compensation Committee concluded that our compensation policy does not motivate imprudent 
risk taking.  In this regard, the Compensation Committee believes that: 

●  The  Company’s  annual  incentive  compensation  is  based  on  performance  metrics  that  promote  a  disciplined 

approach towards the long-term goals of the Company. 

●  The  Company  does  not  offer  significant  short-term  incentives  that  might  drive  high-risk  investments  at  the 

expense of the long-term value of the Company. 

18 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
●  The  Company’s  compensation  programs  are  weighted  towards  offering  long-term  incentives  that  reward 

sustainable performance. 

●  The  Company’s  compensation  awards  are  capped  at  reasonable  levels,  as  determined  by  a  review  of  the 
Company’s financial position and prospects, as well as the compensation offered by companies in our industry. 

●  The  Board’s  high  level  of  involvement  in  approving  our  operating  budget,  material  investments  and  capital 

expenditures helps avoid imprudent risk taking. 

The Company’s compensation policies and practices were evaluated to ensure that they do not foster risk taking above 
the level of risk associated with the Company’s business.  The Company and the Compensation Committee concluded that the 
Company has a balanced pay and performance program and that the risks arising from its compensation policies and practices 
are not reasonably likely to have a material adverse effect on the Company. 

Impact of Regulatory Requirements 

Deductibility of Executive Compensation.  Federal income tax laws limit the deductions a publicly-held company is 
allowed for compensation paid to the Chief Executive Officer and to the four most highly compensated executive officers other 
than  the  Chief  Executive  Officer.   Generally,  amounts  paid  in  excess  of  $1.0  million  to  a  covered  executive,  other  than 
performance-based compensation, cannot be deducted.  In order to constitute performance-based compensation for purposes 
of the tax law, stockholders must approve the performance measures. We will consider ways to maximize the deductibility of 
executive compensation, while retaining the discretion necessary to compensate executive officers in a manner commensurate 
with performance and the competitive environment for executive talent. 

Policy on Recovery of Compensation.  Our President and Chief Executive Officer and Chief Financial Officer are 
required  to  repay  certain  bonuses  and  stock-based  compensation  they  receive  if  we  are  required  to  restate  our  financial 
statements as a result of misconduct as required by Section 304 of the Sarbanes-Oxley Act of 2002. 

Risk Considerations in our Compensation Program 

The Compensation Committee has reviewed the Company’s compensation policies and practices in response to current 
public and regulatory concern about the link between incentive compensation and excessive risk-taking by corporations. The 
Committee concluded that the Company’s compensation program does not motivate imprudent risk taking and that any risks 
taken resulting from compensation policies and practices are not reasonably likely to have a material adverse effect on the 
Company.  In reaching this conclusion, the Committee determined the following: 

●  The Company’s annual incentive compensation is based on balanced performance metrics that promote progress 

towards longer-term Company goals. 

●  The  Company’s  compensation  programs  are  capped  at  reasonable  levels,  as  determined  by  a  review  of  the 
Company’s  budgetary  constraints,  economic  position  and  prospects,  as  well  as  the  compensation  offered  by 
comparable companies. 

●  The oversight of the Compensation Committee in the operation of incentive plans and the high level of board 
involvement in approving material use of Company resources adequately mitigates imprudent risk-taking. 

Compensation Committee Report 

The Compensation Committee of GlobalSCAPE reviewed and discussed the Compensation Discussion & Analysis 
required by Item 402(b) of Regulation S-K with management. Accordingly, the Compensation Committee recommended to 
the Board of Directors that the Compensation Discussion & Analysis be included in this Proxy Statement. 

This report is submitted by the members of the Compensation Committee, which consists of the following directors: 

●  Frank M. Morgan (Chairman of the Compensation Committee) 
●  David L. Mann 
●  Dr. Thomas E. Hicks 

19 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
Summary Compensation Table 

The following table summarizes compensation that GlobalSCAPE paid to our President and Chief Executive Officer 

and the next two most highly compensated executive officers for the fiscal years ended December 31, 2016 and 2015. 

   Salary      Severance    Bonus    

Option 
Awards (1)  
-       397,310   
-       104,654   

Non-Equity 
Incentive Plan 
Compensation 

137,053(2)    
259,361(2)    

All Other 
Compensation 
(3) 
60,541      894,902 
23,329      593,886 

    Total 

Mathew C. Goulet 
President and Chief 
Executive Officer/Senior 
Vice President of Sales 
and Marketing (4) 

  2016     300,000      
  2015     206,542      

James W. Albrecht, Jr. 
Chief Financial Officer 

  2016     244,007      
  2015     236,900      

-       162,382   
-       104,654   

56,918      
101,874      

32,024      495,331 
23,900      467,328 

Daniel L. Burke 
Vice President of 
Worldwide Sales 

  2016     178,316      
  2015 

    123,058      

-     

-     

James L. Bindseil 
Former President and 
Chief 

  2016     107,608       156,687     
  2015 

-       137,787   

147,887      

18,481      482,471 

-      

6,977   

364,614      

16,789      511,438 

-       162,382   

24,747      

14,315      465,739 

    247,700      

-       104,654   

106,304      

22,362      481,020 

(1) 

These  amounts  represent  the  aggregate  grant  date  fair  value  of  stock  option  awards  for  fiscal  years  2016  and  2015 
calculated as described in our Consolidated Financial Statements included in our Form 10-K as of December 31, 2016, 
and  for  the  two  years  then  ended  filed  with  the  Securities  and  Exchange  Commission.   See  specifically  footnote  2, 
Accounting Policies, and footnote 8, Stock Options, Restricted Stock and Share-Based Compensation for a discussion 
of all assumptions made in the calculation of this amount. These amounts do not necessarily represent the actual amounts 
paid to or realized by the named executive officer for these awards during fiscal years 2016 or 2015.  These amounts are 
recognized as an expense in our financial statements over the period of service required for the grant to become vested 
which is generally three years. For the options granted to Mr. Goulet in 2016, those expenses were determined to be 
$91,892, $132,197, $132,197 and $41,024 in 2016, 2017, 2018 and 2019, respectively. For the options granted to Mr. 
Albrecht in 2016, those expenses were determined to be $46,650, $54,002, $54,002 and $7,729 in 2016, 2017, 2018 and 
2019,  respectively.  For  the  options  granted  to  Mr.  Burke  in  2016,  those  expenses  were  determined  to  be  $20,552, 
$45,749, $45,719 and $25,767 in 2016, 2017, 2018 and 2019, respectively. 

(2)  Mr. Goulet’s non-equity incentive plan compensation for 2016 consists of $88,450 earned under our annual incentive 
bonus plan described above and $48,603 of sales commissions. For 2015, this amount consisted of $12,090 earned under 
our annual incentive bonus plan described above and $247,271 of sales commissions. 

(3) 

Primarily  401k  matching  contributions  and  group  health  plan  premiums  for  all  officers.   Also  includes  $35,813  and 
$8,087 in 2016 of reimbursement to Messrs. Goulet and Albrecht, respectively, for lodging and other travel expenses 
incurred for travel to our corporate office. 

(4)  Mr. Goulet became our President and Chief Executive Officer in May 2016. Prior to that time, he was our Senior Vice 

President of Sales and Marketing. 

(5)  Mr. Bindseil was our President and Chief Executive Officer during 2015 and through May 2016. 

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Relationship of Salary and Annual Incentive Compensation to Total Compensation 

The following table sets forth the relationship of salary and annual incentive compensation to total compensation for 

our NEOs for 2016. 

Percentage of 
Salary to Total 
Compensation 

Percentage of 
Annual Cash 
Incentive Payment 
to Total 
Compensation(1)    
12.6% 
11.6% 
30.7% 

33.5%   
49.3%   
37.0%   

Executive 
Matthew C. Goulet 
James W. Albrecht, Jr. 
Daniel L. Burke 

(1) 

Includes non-equity incentive plan compensation and sales commissions. 

Employment Agreements and Potential Payments Upon Termination or Change in Control 

GlobalSCAPE has entered into employment agreements with Messrs. Goulet, Albrecht, and Burke pursuant to which 

each will receive compensation as determined from time to time by the Board of Directors in its sole discretion. 

The employment agreement for each of Messrs. Goulet and Albrecht is in effect through March 2018, and for Mr. 
Burke is in effect through July 2017. These agreements do not provide for any minimum term of employment. In the event 
there is a Change in Control without a termination in connection with that event, a one year employment term commences as 
of the date of the Change in Control. Each agreement automatically renews on each subsequent annual anniversary date for an 
additional one year period unless the agreement is cancelled by the Company at least 90 days prior to the end of any such one 
year term. These agreements do not provide for any payment in the event of termination, except that if their employment is 
terminated in connection with a Change in Control, the Company will pay them an amount equal to their annual base salary 
which the Company may, at its option, pay as a lump sum. 

A Change in Control occurs under these employment agreements upon the occurrence of any of the following: 

●  Any “person” or “group” (as such terms are used in Section 13(d) and 14(d) of the Exchange Act is or becomes 
the beneficial owner, directly or indirectly, of securities representing 50% or more of the combined voting power 
of  the  Company’s  then  outstanding  securities;  provided,  however,  that  if  Thomas W.  Brown  and/or David L. 
Mann acquire, directly or indirectly, beneficial ownership of securities representing 50% or more of the combined 
voting power of GlobalSCAPE’s then outstanding securities, then it shall not be deemed a Change in Control. 

●  Any person or group makes a tender offer or an exchange offer for 50% or more of the combined voting power 

of the Company's then outstanding securities. 

●  At any time during any period of twelve consecutive months, individuals who at the beginning of such period 
constituted a majority of the Board of Directors (“Incumbent Directors”) of the Company cease for any reason 
other  than  death  to  constitute  a  majority  of  the  board;  provided,  however,  that  an  individual  who  becomes  a 
member of the Board subsequent to the beginning of the 12-month period, shall be deemed to have satisfied such 
12-month  requirement  and  shall  be  deemed  an  Incumbent  Director  if  such  Director  was  elected  by  or  on  the 
recommendation of, or with the approval of, at least two-thirds of the Directors who then qualified as Incumbent 
Directors either actually (because they were Directors at the beginning of such period) or whose election was 
approved by two-thirds of the Incumbent Directors; if any such individual initially assumes office as a result of 
or in connection with either an actual or threatened solicitation with respect to the election of Directors (as such 
terms are used in Rule 14a-12(c) of Regulation 14A promulgated under the Exchange Act) or other actual or 
threatened solicitations of proxies or consents by or on behalf of a person other than a member of  the Board, then 
such individual shall not be considered an Incumbent Director. 

21 

 
 
 
 
    
    
    
    
 
  
 
  
  
 
 
 
 
 
 
 
●  The Company consolidates, merges or exchanges securities with any other entity where the stockholders of the 
Company  immediately  before  the  effective  time  of  such  transaction  beneficially  own,  immediately  after  the 
effective time of such transaction, less than 50% of the combined voting power of the outstanding securities of 
the entity resulting from such a transaction. 

●  Any person or group acquires all or substantially all of the Company’s assets.   

All of our employment agreements provide for termination without any further payments due if the termination is for 

“cause”, with that term defined to include any one of the following events: 

●  Employee substantially fails to perform his duties with the Company (other than any such failure resulting from 
his incapacity due to disability or any such actual or anticipated failure resulting from termination by employee 
for Good Reason as defined below) after a written demand for substantial performance is delivered to employee 
by  the  Board,  which  specifically  identifies  the  manner  in  which  the  Board  believes  that  employee  has  not 
substantially performed his duties. 

●  Employee  engages  in  conduct  which  is  demonstrably  and  materially  injurious  to  the  Company  or  any  of  its 

affiliates, monetarily or otherwise. 

●  Employee commits fraud, bribery, embezzlement or other material dishonesty with respect to the business of the 
Company or any of its affiliates, or the Company discovers that employee has committed any such act in the past 
with respect to a previous employer. 

●  Employee is indicted for any felony or any criminal act involving moral turpitude, or the Company discovers that 

employee has been convicted of any such act in the past. 

●  Employee  commits  a  material  breach  of  any  of  the  covenants,  representations,  terms  or  provisions  of  the 

employment agreement. 

●  Employee violates any instructions or policies of the Company with respect to the operation of its business or 

affairs that causes material harm, economic or otherwise, to the Company. 

●  Employee uses illegal drugs. 

“Good Reason,” as used above, means, without the officer’s express written consent, any of the following: 

●  The material failure by the Company, without employee’s consent, to pay to employee any portion of his current 

compensation within ten (10) days of the date any such compensation payment is due. 

●  The Company commits a  material breach of any of the covenants, representations, terms or provisions of the 
employment agreement, and such breach is not cured within thirty (30) days after written notice thereof to the 
Company,  which  notice  shall  identify  in  reasonable  detail  the  nature  of the  breach  and  give  the  Company  an 
opportunity to respond, excluding, however, failure to pay salary within ten (10) days as described above. 

●  Any material diminution of employee’s title, function, duties, authority or responsibilities, including reporting 

requirements. 

●  A reduction in employee’s base salary as in effect on the date of the employment agreement or as may be increased 

from time to time. 

●  A material reduction in the employee benefits that are in effect from time to time for employee. 

22 

 
 
 
 
  
 
 
 
 
 
 
  
  
 
 
 
 
 
 
 
●  A relocation of the employee’s principal place of employment to a location which is beyond a 50 mile radius from 

San Antonio, Texas. 

If any lump sum payment to a named executive officer would individually or together with any other amounts paid or 
payable constitute an “excess parachute payment” within the meaning of Section 280G of the Internal Revenue Code of 1986, 
as amended, and applicable regulations thereunder, the amounts to be paid will be increased so that each named executive 
officer, as the case may be, will be entitled to receive the amount of compensation provided in his contract after payment of 
the tax imposed by Section 280G. 

In the event of a Change in Control, unvested options to purchase our common stock that have been awarded to our 

NEOs will become fully vested. 

The table below contains information concerning termination and Change in Control payments to each of our named 

executive officers as if the event occurred on December 31, 2016. 

Name & Principal Position 

Benefit 

Before Change in 
Control 
Termination Without 
Cause or for Good 
Reason 

After Change in 
Control 
Termination 
Without Cause or 
for Good Reason   

Matthew C. Goulet 
President and Chief Executive Officer 

  Severance 
  Option Acceleration 

James W. Albrecht, Jr. 
Chief Financial Officer 

Daniel L. Burke 
Vice President of Worldwide Sales 

  Severance 
  Option Acceleration 

  Severance 
  Option Acceleration 

 not applicable 
 not applicable 

  $ 

 not applicable 
 not applicable 

 not applicable 
 not applicable 

(1) 

(1) 

(1) 

300,000 
113,035 

244,007 
59,035 

179,250 
58,764 

(1) 

The option acceleration amount is the intrinsic value of equity awards minus the exercise price. This intrinsic value is 
based  upon  the  closing  price  for  a  share  of  our  common  stock  of  $4.07  on  December  31,  2016,  minus  the  exercise 
price.  If the number in this column is zero, the option exercise price of all options held by that NEO is greater than the 
closing price of our common stock used in determining this amount. 

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GRANTS OF PLAN-BASED AWARDS 

The following table provides information with regard to grants of non-equity incentive compensation and all other 
stock awards to our named executive officers in 2016.  We do not have an equity incentive plan. Therefore, these columns have 
been omitted from the following table. 

Estimated Future Payouts Under Non-
Equity Incentive Plan Awards ($) (1)     

All Other 
Option 
Awards: 
Number of 
Securities 
Underlying 
Options 

Per Share 
Exercise or 
Base Price 
of Option 
Awards ($)

Matthew C. Goulet 
Matthew C. Goulet 

Grant 
Date 
  2/25/2016      
   2/1/2016      
   5/16/2016     
    6/2/2016      

   Threshold     

Target 

    Maximum 

-   $
n/a    

86,681  (3) Unlimited 
n/a 

n/a   

-       
100,000     $
100,000     $
50,000     $

James W. Albrecht, Jr.    2/25/2016      
James W. Albrecht, Jr.     2/1/2016      

-   $
n/a    

85,402   
n/a   

Unlimited 
n/a 

-       
100,000     $

Daniel L. Burke 
Daniel L. Burke 

   2/1/2016      
   5/18/2016     

n/a    
n/a    

n/a   
n/a   

n/a 
n/a 

-       
10,000     $
80,000     $

James L. Bindseil (4) 
James L. Bindseil (4) 

  2/25/2016      
   2/1/2016      

-   $
n/a    

37,132   
n/a   

Unlimited 
n/a 

-       
100,000     $

Grant date 
fair value of 
stock and 
option 
awards ($)(2)
- 
162,382 
156,713 
78,214 

 $
 $
 $

- 
162,382 

- 
16,238 
121,549 

- 
162,382 

 $

 $
 $

 $

- 
3.52 
3.53 
3.50 

- 
3.52 

- 
3.52 
3.40 

- 
3.52 

(1)  Awards potentially payable under our annual bonus plan.  The annual bonus plan does not provide for a threshold level 
as the bonuses under the plan can range from zero to an unlimited amount.  See the discussion under “Compensation 
Discussion & Analysis – Elements of Executive Compensation – Incentive Compensation” for more information. 

(2) 

These  amounts  represent  the  aggregate  grant  date  fair  value  of  stock  option  awards  for  fiscal  years  2016  and  2015 
calculated as described in our Consolidated Financial Statements included in our Form 10-K as of December 31, 2016, 
and  for  the  two  years  then  ended  filed  with  the  Securities  and  Exchange  Commission.   See  specifically  footnote  2, 
Accounting Policies, and footnote 8, Stock Options, Restricted Stock and Share-Based Compensation for a discussion 
of all assumptions made in the calculation of this amount. These amounts do not necessarily represent the actual amounts 
paid to or realized by the named executive officer for these awards during fiscal years 2016 or 2015.  These amounts are 
recognized as an expense in our financial statements over the period of service required for the grant to become vested, 
which is generally three years. 

(3)  Does not include sales commissions for which no threshold, target or maximum amounts are paid. 

(4)  Mr. Bindseil is our former President and Chief Executive Officer who resigned from that position in May 2016. 

24 

 
 
 
 
  
  
  
  
   
   
    
   
   
   
 
  
  
   
    
   
 
  
  
  
  
     
   
  
  
  
     
   
  
  
  
  
  
  
    
     
   
  
  
  
        
  
  
  
  
  
  
  
  
  
  
    
     
   
  
  
  
        
  
  
  
  
  
    
  
  
  
  
  
     
   
  
  
  
  
  
  
    
     
   
  
  
  
        
  
  
  
  
  
  
  
 
 
 
 
 
 
 
 
Outstanding Equity Awards at Fiscal Year-End 

The table below contains certain information concerning outstanding option awards at December 31, 2016, for our 

named executive officers 

OPTION AWARDS 

Number of 
Securities 
Underlying 
Unexercised 
Options (#) 
Exercisable     

Number of 
Securities 
Underlying 
Unexercised 
Options (#) 
Unexercisable   

Option 
Exercise 
Price Per 
Share ($) 

Option 
Expiration 
Date 

75,000     
16,500     
24,750     
-     
-     
-     

-    $
8,500    $
50,250    $
100,000    $
100,000    $
50,000    $

1.55    
2.35    
3.20    
3.52    
3.53    
3.50    

9/9/2023 
1/2/2024 
2/9/2025 
2/1/2026 
5/16/2026 
6/2/2026 

150,000     
24,750     
-     

-    $
50,250    $
100,000    $

2.10    
3.20    
3.52    

7/10/2022 
2/9/2025 
2/1/2026 

5,000     
1,650     
-     

-    $
3,350    $
10,000    $
80,000    $

1.55    
3.20    
3.52    
3.40    

10/14/2023 
2/9/2025 
2/1/2026 
5/18/2026 

Name 

Matthew C. Goulet 

President and Chief Executive Officer 

James W. Albrecht, Jr. 

Chief Financial Officer 

Daniel L. Burke 

Vice President of Worldwide Sales 

Pension Benefits 

GlobalSCAPE does not sponsor any pension benefit plans. None of the NEOs contribute to such a plan. 

Non-Qualified Deferred Compensation 

GlobalSCAPE  does  not  sponsor  any  non-qualified  defined  compensation  plans  or  other  non-qualified  deferred 

compensation plans. 

Compensation of Directors 

The Board of Directors has the authority to determine the amount of compensation to be paid to its members for their 

services as directors and committee members and to reimburse directors for their expenses incurred in attending meetings. 

Our non-employee directors receive the following cash compensation: 

●  Base monthly retainer: 

o  Board Chairman (Mr. Brown) - $5,000 per month 

o  All other Board members - $2,000 per month 

25 

 
 
 
  
 
 
 
    
 
  
    
      
      
          
 
    
      
      
         
 
   
  
   
  
   
  
   
  
   
  
   
  
   
      
      
           
 
   
      
      
          
 
   
  
   
  
   
  
   
      
      
           
 
   
      
      
          
 
   
  
   
  
   
  
   
      
 
 
 
 
 
 
 
  
 
 
 
 
 
●  Committee chair monthly retainer (Messrs. Mann and Morgan) - $1,000 per month 

●  Attendance at Board or committee meetings - $1,000 per meeting 

Mr. Goulet, an employee of the Company, does not receive a monthly retainer or attendance fees for his service on 

the Board. 

We  also  provide  stock-based  compensation  to  our  directors  under  the  GlobalSCAPE,  Inc.  2015  Non-Employee 
Directors Long-Term Equity Incentive Plan, or the 2015 Directors Plan, and previously under the GlobalSCAPE, Inc. 2006 
Non-Employee Directors Long-Term Equity Incentive Plan, or the 2006 Directors Plan.  Under the 2015 Directors Plan, a 
maximum of 500,000 shares of GlobalSCAPE common stock may be awarded.  As of March 20, 2017, options to purchase a 
total of 80,000 shares were outstanding under the 2006 Directors Plan.  As of March 20, 2017, 80,000 shares of restricted 
common stock were issued and outstanding under the 2015 Directors Plan for which the restrictions lapse in May 2017 provided 
the owner of those restricted shares meets the continuing service requirement at that time. 

The 2015 Directors Plan is administered by the Compensation Committee of the Board of Directors which sets the 
exercise price, term, and other conditions applicable to each stock option granted under the plan.  Stock options awarded under 
this plan shall have an exercise share price of no less than 100% of the fair market value on the date of the award while the 
option terms and vesting schedules are at the discretion of the Compensation Committee.  The 2015 Directors Plan provides 
that  each  year,  at  the  first  regular  meeting  of  the  Board  of  Directors  immediately  following  GlobalSCAPE’s  annual 
stockholders’ meeting, each non-employee director shall be granted or issued maximum awards of either (1) a grant of an 
option to purchase 20,000 shares of our common stock or (2) the issuance of 20,000 shares of restricted common stock for 
participation  in  Board  and  Committee  meetings  during  the  previous  calendar  year.  In  2016,  the  Compensation  Committee 
granted 20,000 shares of restricted stock to each director except for Mr. Goulet and Mr. Bindseil, who received no such shares 
as a result of their being an employee of the Company. The restrictions on this restricted stock lapse in May 2017 provided the 
owner of those restricted shares meets the continuing service requirement at that time. 

The  following  table  sets  forth  a  summary  of  compensation  for  the  fiscal  year  ended  December  31,  2016  that 
GlobalSCAPE  paid  to  each  director.   GlobalSCAPE  does  not  sponsor  a  pension  benefits  plan,  a  non-qualified  deferred 
compensation plan or a non-equity incentive plan for our directors and, accordingly, these columns have been omitted from the 
following table: 

Fees Earned or 
Paid in Cash 

    Stock Awards (1)    

Stock Option 
Exercises (2) 

Name 
Thomas W. Brown 
David L. Mann 
Frank M. Morgan 
Thomas E. Hicks 
Phillip M. Renfro (4) 

  $ 

60,000    $
60,000      
60,000      
31,000      
9,258      

69,000    $
69,000     
69,000     
-     
69,000     

All Other 
Compensation (3) 
13,283 
13,283 
663 
3,075 
2,563 

20,200    $
21,200      
-      
-      
-      

(1) 

These amounts represent the aggregate grant date fair value of restricted stock awards for the year ended December 31, 
2016 calculated as described in our Consolidated Financial Statements included in our Form 10-K as of December 31, 
2016,  filed  with  the  Securities  and  Exchange  Commission.  See  specifically  footnote  2,  Accounting  Policies,  and 
footnote 8, Stock Options, Restricted Stock and Share-Based Compensation for a discussion of all assumptions made in 
the calculation of this amount. These amounts do not necessarily represent the actual amounts paid to or realized by the 
directors for the 2016 award.  These amounts are recognized as an expense in our financial statements over the period 
of service required for the grant to become unrestricted, which is generally continuing service for one year subsequent 
to the date of the award. 

(2) 

These amounts represent the income earned from the exercise of stock options.  These amounts have been previously 
recognized as an expense in our financial statements. 

(3)  Health insurance premiums. 

(4)  Mr. Renfro is a former member of our Board of Directors whose term expired in May 2016. 

26 

 
 
 
 
 
 
 
  
    
    
    
    
    
 
 
 
 
 
 
 
As of December 31, 2016, stock options issued to our directors that had not been exercised and restricted stock awards 

for which the restrictions had not yet lapsed as of that date are as follows: 

Name 
Thomas W. Brown 
David L. Mann 
Frank M. Morgan 
Thomas E. Hicks 

Outstanding 
Stock Options 
Not Exercised     

40,000     
40,000     
20,000     
-     

Restricted 
Stock Awards    
20,000  
20,000  
20,000  
20,000  

27 

 
 
 
 
   
   
   
   
  
  
  
 
   
 
 
 
 
PROPOSAL TWO 
RATIFICATION OF APPOINTMENT OF INDEPENDENT REGISTERED 
PUBLIC ACCOUNTING FIRM 

GlobalSCAPE’s Audit Committee has appointed BDO USA LLP, or “BDO”, to serve as our independent registered 
public accounting firm for the fiscal year ending December 31, 2017.  Although stockholder ratification is not required, the 
Board of Directors has directed that the appointment of BDO be submitted to the stockholders for ratification at the annual 
meeting. A representative of BDO will not be present at the annual meeting. 

Padgett Stratemann & Co., L.L.P., or Padgett, provided audit services to GlobalSCAPE for the years ended December 
31, 2014 and 2015. On October 19, 2016, Padgett resigned as our independent registered public accounting firm and on October 
18, 2016, the Audit Committee appointed RSM to serve as our independent registered public accounting firm for the year ended 
December 31, 2016. 

The audit reports of Padgett on GlobalSCAPE’s financial statements as of and for the two fiscal years ended December 
31,  2014  and  2015  did  not  contain  any  adverse  opinion  or  disclaimer  of  opinion  and  were  not  qualified  or  modified  as  to 
uncertainty, audit scope or accounting principles. 

In connection with the audits of GlobalSCAPE’s financial statements for each of the two fiscal years ended December 
31, 2014 and 2015 and through October 19, 2016, there were no disagreements with Padgett on any matters of accounting 
principles or practices, financial statement disclosure or auditing scope and procedures which, if not resolved to the satisfaction 
of  Padgett,  would  have  caused  the  firm  to  make  reference  to  such  disagreement  in  connection  with  its  reports  on 
GlobalSCAPE’s financial statements for such period. During each of the two fiscal years ended December 31, 2014 and 2015 
and through October 19, 2016, there were no reportable events as described in Item 304 (a)(1)(v) of Regulation S-K. 

RSM provided audit services to GlobalSCAPE for the year ended December 31, 2016. On March 27, 2017, the Audit 
Committee notified RSM that it had been dismissed as GlobalSCAPE’s independent registered public accounting firm and 
appointed BDO to serve as our independent registered public accounting firm for the year ended December 31, 2017. 

The audit report of RSM on GlobalSCAPE’s financial statements as of and for the fiscal year ended December 31, 
2016  did not contain any adverse opinion or disclaimer of opinion and was not qualified or modified as to uncertainty, audit 
scope or accounting principles. 

In connection with the audit of GlobalSCAPE’s financial statements for the fiscal year ended December 31, 2016 and 
through March 27, 2017, there were no disagreements with RSM on any matters of accounting principles or practices, financial 
statement disclosure or auditing scope and procedures which, if not resolved to the satisfaction of RSM, would have caused 
the firm to make reference to such disagreement in connection with its reports on GlobalSCAPE’s financial statements for such 
period.  During  the  fiscal  year  ended  December  31,  2016  and  through  March  27,  2017,  there  were  no  reportable  events  as 
described in Item 304 (a)(1)(v) of Regulation S-K. 

The affirmative vote of the holders of a majority of the votes cast is required to ratify the selection of BDO.  In the 
event  the  stockholders  fail  to  ratify  the  appointment,  the  Board  may  reconsider  its  appointment  for  this  year.   Even  if  the 
appointment  is  ratified,  the  Board,  in  its  discretion,  may,  if  circumstances  dictate,  direct  the  appointment  of  a  different 
independent registered public accounting firm at any time during the year, if the Board determines that such a change would 
be in the Company’s and its stockholders’ best interests. 

THE BOARD OF DIRECTORS RECOMMENDS A VOTE FOR THE RATIFICATION OF THE APPOINTMENT 
OF  BDO  USA  LLP  AS  GLOBALSCAPE’S  INDEPENDENT  REGISTERED  PUBLIC  ACCOUNTING  FIRM  FOR  THE 
FISCAL YEAR ENDING DECEMBER 31, 2017. 

PRINCIPAL AUDITOR FEES AND SERVICES 

Our audit fees paid to our independent registered public accounting firm were are as follows: 

●  For their audit of our consolidated financial statements as of December 31, 2016, and for the year then ended 

included in our Form 10-K, we paid $142,500 to RSM. 

28 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
●  For their review of our condensed financial statements included in our Form 10-Q for the third quarter of 2016, 

we paid $15,000 to RSM. 

●  For their reviews of our condensed financial statements included in our Form 10-Qs for the first two quarters of 

2016, we paid $30,000 to Padgett. 

●  For their audit of our consolidated financial statements as of December 31, 2015, and for the year then ended included 
in our Form 10-K, and for their reviews of our condensed financial statements included in our Form 10-Qs for the 
first three quarters of 2015, we paid $184,000 to Padgett. 

We paid no fees for any other services, including other audit-related fees, tax fees or other fees, to RSM or Padgett in 

2016 or 2015. 

The Audit Committee has considered and noted that RSM and Padgett have not rendered any non-audit services to 

the Company. Accordingly, the Audit Committee has concluded that the independence of those firms has been maintained. 

AUDIT COMMITTEE PRE-APPROVAL POLICY 

The  Audit  Committee’s  policy  is  to  pre-approve  all  audit,  audit-related  and  non-audit  services  provided  by  the 
independent registered public accounting firm. These services may include audit services, audit-related services, tax services, 
and other services. The Audit Committee may also pre-approve particular services on a case-by-case basis. The independent 
registered public accounting firm  is required to periodically report to the Audit Committee regarding the extent of services 
provided by the independent registered public accounting firm in accordance with such pre-approval. The Audit Committee 
may also delegate pre-approval authority to one or more of its members. Such member(s) must report any decisions to the 
Audit Committee at the next scheduled meeting. 

AUDIT COMMITTEE REPORT 

The  Audit  Committee  reviews  GlobalSCAPE’s  financial  reporting  process  on  behalf  of  the  Board  of  Directors. 
Management  has  the  primary  responsibility  for  the  financial  statements  and  the  reporting  process,  including  the  system  of 
internal  controls.  The  Audit  Committee  is  responsible  for  engaging  the  independent  registered  public  accounting  firm  to 
perform  an  independent  audit  of  GlobalSCAPE’s  consolidated  financial  statements  in  accordance  with  generally  accepted 
accounting principles and to issue reports thereon. The Committee reviews and oversees these processes, including oversight 
of: 

●  The integrity of GlobalSCAPE’s financial statements. 

●  GlobalSCAPE’s independent registered public accounting firm’s qualifications and independence. 

●  The performance of GlobalSCAPE’s independent registered public accounting firm. 

●  GlobalSCAPE’s compliance with legal and regulatory requirements. 

In this context, the Committee hereby reports as follows: 

●  The  Audit  Committee  has  reviewed  and  discussed  the  audited  financial  statements  with  GlobalSCAPE’s 

management. 

●  The Audit Committee has discussed with the independent registered public accounting firm the matters required 
to be discussed by the Statement on Auditing Standards No. 1301, Communications with Audit Committees. 

●  The Audit Committee has received the written disclosures and the letter from the independent registered public 
accounting  firm  required  by  the  Public  Company  Accounting  Oversight  Board  regarding  the  independent 
registered public accounting firm’s communications with the Audit Committee concerning independence and has 
discussed with the independent registered public accounting firm its independence. 

29 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
●  Based on the review and discussions referred to in previous paragraphs, the Audit Committee recommended to 
the  Board,  and  the  Board  has  approved,  that  the  audited  financial  statements  be  included  in  GlobalSCAPE’s 
Annual Report on Form 10-K for the year ended December 31, 2016, for filing with the Securities and Exchange 
Commission. 

This report is submitted by the members of the Audit Committee. 

David L. Mann (Chairman of the Audit Committee) 
Frank M. Morgan 
Thomas E. Hicks 

30 

 
 
 
 
  
 
   
 
 
 
PROPOSAL THREE 
APPROVAL OF THE GLOBALSCAPE, INC. 2016 EMPLOYEE LONG-TERM EQUITY 
INCENTIVE PLAN 

General 

On November 9, 2016, subject to stockholder approval, the Board adopted the GlobalSCAPE, Inc. 2016 Employee 

Long-Term Equity Incentive Plan, or 2016 LTIP. 

Reasons for the Adoption of the 2016 LTIP 

The GlobalSCAPE Board believes that the purpose of the 2016 LTIP is to employ and retain qualified and competent 
personnel and promote the growth and success of GlobalSCAPE by aligning the long-term interests of GlobalSCAPE’s key 
employees with those of GlobalSCAPE’s stockholders by providing an opportunity to acquire an interest in GlobalSCAPE and 
by  providing both  rewards  for  exceptional performance  and  long-term  incentives for future  contributions  to  the success  of 
GlobalSCAPE. GlobalSCAPE believes that this purpose will be furthered through the granting of awards, as authorized under 
the 2016 LTIP, so that such key employees will be encouraged and enabled to acquire a substantial personal interest in the 
continued success of GlobalSCAPE. GlobalSCAPE believes the shares to be reserved pursuant to the 2016 LTIP are necessary 
for GlobalSCAPE to continue its policy of emphasizing equity compensation and to remain competitive with industry equity 
grant practices. 

If the 2016 LTIP is not approved, GlobalSCAPE may be required to curtail use of long-term incentives and the Board 

may consider other alternatives to compensate employees. 

The 2016 LTIP increases the number of shares of common stock available for issuance under all equity incentive plans 
from 2,747,005 shares to 7,747,005 shares, which will contribute to a potential dilution of approximately 17%. This potential 
dilution is calculated as follows: 

Before 
Dilution 

After 
Dilution 

      Dilution 

% 

Shares outstanding at December 31,2016 
Shares subject to issuance under options outstanding as of 

December 31, 2016 

Shares available for issuance under the 2015 Directors Plan as of 

December 31, 2016 

Subtotal before 2016 LTIP 
Shares reserved for issuance under the  2016 LTIP 

Total 

21,920,912       

21,920,912      

2,407,005       

2,407,005      

340,000       
24,667,917       
-       
24,667,917       

340,000      
24,667,917      
5,000,000      
29,667,917      

Subtotal before 2016 LTIP as a % of total 

100%    

83%   

17%

In considering this proposal, stockholders should also be aware that the average number of shares granted per year 
under  all  long-term  incentive  plans  over  the  last  three  fiscal  years,  divided  by  the  number  of  shares  outstanding,  is 
approximately 3%, a percentage we believe is consistent with the practices of companies that the Compensation Committee 
considers when determining the compensation levels of our employees, including our NEOs. The Company anticipates that the 
requested number of shares for the 2016 LTIP will be sufficient to meet the needs of our long-term incentive program for at 
least five years. 

31 

 
 
 
 
 
 
 
  
 
    
  
  
 
    
     
  
  
    
       
       
  
   
   
   
   
   
   
   
   
   
   
   
  
   
        
       
   
   
 
  
 
 
 
 
Summary of the 2016 LTIP 

The following summary of the 2016 LTIP is qualified in its entirety by the full text of the 2016 LTIP as set forth in 

Annex A to this proxy statement. The effectiveness of the 2016 LTIP is subject to approval by GlobalSCAPE stockholders. 

Administration and Eligibility. The 2016 LTIP is administered by the Compensation Committee of the Board and 
authorizes the Board to grant non-qualified stock options or incentive stock options or to issue shares of restricted stock to 
those persons who are employees of GlobalSCAPE. As of March 20, 2017, GlobalSCAPE had 132 full-time employees, all of 
whom are eligible to participate in the 2016 LTIP. 

Shares  Reserved  and  Awards.  If  this  proposal  is  approved,  the  2016  LTIP  will  reserve  5,000,000  shares  of 
GlobalSCAPE common stock, subject to adjustment following certain events, as discussed below. The maximum annual award 
for any one employee is 250,000 shares of GlobalSCAPE common stock. If options, as opposed to restricted stock, are awarded, 
the exercise share price shall be no less than 100% of the fair market value on the date of the award, unless the employee is 
awarded incentive stock options and, at the time of the award, owns more than 10% of the voting power of all classes of stock 
of GlobalSCAPE. Under this circumstance, the exercise share price shall be no less than 110% of the fair market value on the 
date of the award. Option terms and vesting schedules are at the discretion of the Compensation Committee. 

Option  Exercise.  An  option  is  exercised  when  proper  notice  of  exercise  has  been  given  to  GlobalSCAPE,  or  the 
brokerage firm or firms approved by GlobalSCAPE, if any, to facilitate exercises and sales under the 2016 LTIP and full cash 
payment for the shares with respect to which the option is exercised has been received by GlobalSCAPE or the brokerage firm 
or firms, as applicable. 

Stockholder  Rights.  Except  as  otherwise  provided  in  the  2016  LTIP,  until  the  issuance  of  the  share  certificates 
evidencing the award shares, no right to vote or receive dividends or any other rights as a stockholder shall exist with respect 
to the award shares. 

Transferability of Awards. An award may not be sold, pledged, assigned, hypothecated, transferred, or disposed of in 
exchange for consideration, except that an award may be transferred by will or by the laws of descent or distribution and may 
be exercised, during the lifetime of the employee, only by the employee, unless the Compensation Committee permits further 
transferability,  on  a  general  or  specific  basis,  in  which  case  the  Compensation  Committee  may  impose  conditions  and 
limitations on any permitted transferability. 

Termination of Awards. Unless otherwise provided in the applicable award agreement, vested options granted under 

the 2016 LTIP will expire and cease to be exercisable as follows: 

● 

three (3) months after the date of the termination of the employee, other than in circumstances covered by the 
following three circumstances; 

● 

immediately upon termination of the employee for misconduct; 

● 

twelve  (12) months  after  the  date  of  the  termination  of  the  employee  if  such  termination  was  by  reason  of 
disability; and 

● 

twelve (12) months after the date of the death of the employee. 

Amendments. The Board or the Compensation Committee may amend or terminate the 2016 LTIP from time to time 
in  such  respects  as  the  Board  may  deem  advisable  (including,  but  not  limited  to,  amendments  which  the  Board  deems 
appropriate  to enhance GlobalSCAPE’s  ability  to  claim  deductions related  to  stock  option  exercises); provided,  that to  the 
extent an amendment to the 2016 LTIP increases the maximum number of shares available under the plan, changes the class 
of individuals eligible to receive awards under the plan, or requires stockholder approval under the rules of the NYSE MKT 
LLC,  such  other  exchange  upon  which  GlobalSCAPE  common  stock  is  either  quoted  or  traded,  or  the  SEC,  stockholder 
approval shall be required for any such amendment of the 2016 LTIP. Subject to the foregoing, it is specifically intended that 
the  Board  or  Compensation  Committee  may  amend  the  2016  LTIP  without  stockholder  approval  to  comply  with  legal, 
regulatory and listing requirements and to avoid unanticipated consequences deemed by the Committee to be inconsistent with 
the purpose of the 2016 LTIP or any award agreement. 

32 

 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Adjustments. If the outstanding shares of GlobalSCAPE’s common stock shall be changed into or exchanged for a 
different number or kind of shares of stock or other securities or property of GlobalSCAPE or of another corporation, or if the 
number of such shares of common stock shall be increased by a stock dividend or stock split, there shall be substituted for or 
added to each share of common stock reserved for the purposes of the 2016 LTIP, whether or not such shares are at the time 
subject to outstanding awards, the number and kind of shares of stock or other securities or property into which each outstanding 
share of common stock shall be so changed or for which it shall be so exchanged, or to which each such share shall be entitled, 
as the case may be. Outstanding awards shall also be considered to be appropriately amended as to price and other terms as 
may be necessary or appropriate to reflect the foregoing events. If there shall be any other change in the number or kind of the 
outstanding shares of GlobalSCAPE’s common stock, or of any stock or other securities or property into which such common 
stock  shall  have  been  changed,  or  for  which  it  has  been  exchanged,  and  if  the  Compensation  Committee  shall  in  its  sole 
discretion determine that such change equitably requires an adjustment in the number or kind or price of the shares then reserved 
for the purposes of the 2016 LTIP, or in any award previously granted or which may be granted under the 2016 LTIP, then 
such adjustment shall be made by the Compensation Committee and shall be effective and binding for all purposes of the 2016 
LTIP. 

In addition, the Compensation Committee shall have the power, in the event of any merger or consolidation involving 
GlobalSCAPE, to amend all outstanding awards to permit the exercise thereof in whole or in part at any time, or from time to 
time, prior to the effective date of any such merger or consolidation and to terminate each such award as of such effective date. 

U.S. Federal Tax Consequences 

The following discussion summarizes the material federal income tax consequences of participation in the 2016 LTIP. 
This discussion is general in nature and does not address issues related to the tax circumstances of any particular employee. 
The discussion is based on federal income tax laws in effect on the date hereof and is, therefore, subject to possible future 
changes in law. This discussion does not address state, local and foreign tax consequences. 

Stock Options. In general, the grant of an option will not be a taxable event to the recipient and it will not result in a 
deduction to GlobalSCAPE. The tax consequences associated with the exercise of an option and the subsequent disposition of 
shares of common stock acquired on the exercise of such option depend on whether the option is a non-qualified stock option 
or an incentive stock option. 

Upon the exercise of a non-qualified stock option, the participant will recognize ordinary taxable income equal to the 
excess of the fair market value of the shares of common stock received upon exercise over the exercise price. GlobalSCAPE 
will generally be able to claim a deduction in an equivalent amount. Any gain or loss upon a subsequent sale or exchange of 
the shares of common stock will be capital gain or loss, long-term or short-term, depending on the holding period for the shares 
of common stock. 

Generally, a participant will not recognize ordinary taxable income at the time of exercise of an incentive stock option 
and no deduction will be available to GlobalSCAPE, provided the option is exercised while the participant is an employee or 
within three months following termination of employment (longer, in the case of disability or death). If an incentive stock 
option granted under the 2016 LTIP is exercised after these periods, the exercise will be treated for federal income tax purposes 
as the exercise of a non-qualified stock option. Also, an incentive stock option granted under the 2016 LTIP will be treated as 
a  non-qualified  stock  option  to  the  extent  it  (together  with  other  incentive  stock  options  granted  to  the  participant  by 
GlobalSCAPE)  first  becomes  exercisable  in  any  calendar  year  for  shares  of  common  stock  having  a  fair  market  value, 
determined as of the date of grant, in excess of $100,000. 

If shares of common stock acquired upon exercise of an incentive stock option are sold or exchanged more than one 
year after the date of exercise and more than two years after the date of grant of the option, the participant will not recognize 
ordinary income in connection with such sale or exchange, and any gain or loss will be long-term capital gain or loss. If shares 
of common stock acquired upon exercise of an incentive stock option are disposed of prior to the expiration of these one-year 
or  two-year  holding  periods  (a  “Disqualifying  Disposition”),  the  participant  will  recognize  ordinary  income  at  the  time  of 
disposition, and GlobalSCAPE will generally be entitled to a deduction, in an amount equal to the excess of the fair market 
value of the shares of common stock at the date of exercise over the exercise price. Any additional gain following the date of 
exercise will be treated as capital gain, long-term or short-term, depending on how long the shares of common stock have been 
held. Where shares of common stock are sold or exchanged in a Disqualifying Disposition (other than certain related party 
transactions)  for  an  amount  less  than  their  fair  market  value  at  the  date  of  exercise,  any  ordinary  income  recognized  in 
connection with the Disqualifying Disposition will be limited to the amount of gain, if any, recognized in the sale or exchange, 
and any loss will be a long-term or short-term capital loss, depending on how long the shares of common stock have been held. 

33 

 
  
 
 
  
  
  
  
 
 
If an option is exercised through the use of shares of common stock previously owned by the participant, such exercise 
generally  will  not  be  considered  a  taxable  disposition  of  the  previously  owned  shares  and,  thus,  no  gain  or  loss  will  be 
recognized with respect to such previously owned shares upon such exercise. The amount of any built-in gain on the previously 
owned shares generally will not be recognized until the new shares acquired on the option exercise are disposed of in a sale or 
other taxable transaction. 

Although the exercise of an incentive stock option as described above would not produce ordinary taxable income to 
the participant, it would result in an increase in the participant’s alternative minimum taxable income and may result in an 
alternative minimum tax liability. 

Restricted Shares. A participant who receives restricted shares will generally recognize ordinary income at the time 
that they “vest”, i.e., when they are not subject to a substantial risk of forfeiture. The amount of ordinary income so recognized 
will generally be the fair market value of the common stock at the time the shares vest, less the amount, if any, paid for the 
shares. This amount is generally deductible for federal income tax purposes by GlobalSCAPE. Dividends paid with respect to 
common  stock  that  is  nonvested  will  be  ordinary  compensation  income  to  the  participant  (and  generally  deductible  by 
GlobalSCAPE).  Any  gain  or  loss  upon  a  subsequent  sale  or  exchange  of  the  shares  of  common  stock,  measured  by  the 
difference between the sale price and the fair market value on the date the shares vest, will be capital gain or loss, long-term or 
short-term, depending on the holding period for the shares of common stock. The holding period for this purpose will begin on 
the date following the date the shares vest. 

In  lieu  of  the  treatment  described  above,  a  participant  may  elect  to  recognize  income  under  Section 83(b)  of  the 
Internal Revenue Code in the year of grant of such restricted shares. In such event, the participant will recognize income in the 
amount of the fair market value of the restricted shares at the time of grant (determined without regard to any restrictions other 
than restrictions which by their terms will never lapse), less the amount, if any, paid for the shares and GlobalSCAPE will 
generally be entitled to a corresponding deduction. Dividends paid with respect to shares as to which a proper Section 83(b) 
election has been made will not be deductible to GlobalSCAPE. If a Section 83(b) election is made and the restricted shares 
are subsequently forfeited, the participant will not be entitled to any offsetting tax deduction, and will recognize a loss equal to 
the excess (if any) of the amount paid for such shares (if any) and the amount realized upon such forfeiture (if any). 

New Plan Benefits 

The benefits that will be awarded or paid under the 2016 LTIP are not currently determinable. Such awards are within 
the discretion of the Compensation Committee, and the Compensation Committee has not determined future awards or who 
might receive them. Information about awards granted in to our NEOs can be found in the table under the heading “Grants of 
Plan-Based Awards” on page 25 of this Proxy Statement. In February 2017, the Compensation Committee granted options to 
our NEOs, subject to approval of the 2016 LTIP by our stockholders, as follows: 

34 

 
 
  
  
  
 
 
  
 
 
 
 
NEW PLAN BENEFITS 

New Plan Benefits 

Name and Position 
Matthew C. Goulet 

President and Chief Executive Officer 

James W. Albrecht, Jr. 

Chief Financial Officer 

Total Named Executive Officers 
Other Executive Officers 
Total Executive Group 
Non-Executive Officer Employee Group 

Exercise Price Per 
Share 

Number of 
Common Stock 
Awards & Options  

  $ 

  $ 

  $ 
  $ 
  $ 

3.73      

200,000 

3.73      

3.73      
3.73      
3.73      

100,000 
300,000 
70,000 
370,000 
105,000 

Effectiveness. The 2016 LTIP shall remain in effect until the tenth anniversary of the effective date or until terminated 

under the terms of the plan or extended by an amendment approved by GlobalSCAPE stockholders. 

Vote Required. Assuming the presence of a quorum, the affirmative vote of a majority of the votes cast, in person or 
by proxy, is necessary to approve the 2016 LTIP. The enclosed form of proxy provides a means for stockholders to vote for 
the approval of the 2016 LTIP, to vote against it or to abstain from voting with respect to it. If a stockholder executes and 
returns a proxy, but does not specify how the shares represented by such stockholder’s proxy are to be voted, such shares will 
be voted FOR the 2016 LTIP. Under applicable Delaware law, in determining whether this item has received the requisite 
number of votes cast broker non-votes will not be counted and will have no effect.  Under applicable NYSE rules, abstentions 
are treated as votes cast and will have the same effect as a vote against the 2016 LTIP. 

The Board recommends that you vote “FOR” approval of the 2016 LTIP. 

35 

 
 
 
    
      
 
  
    
      
 
  
 
   
    
      
 
    
       
 
    
       
 
    
       
 
  
 
  
 
 
 
 
STOCKHOLDER PROPOSALS TO BE PRESENTED AT NEXT ANNUAL MEETING 

You  may  submit  proposals  for  consideration  at  future  stockholder  meetings.   For  a  stockholder  proposal  to  be 
considered for inclusion in our Proxy Statement for the annual meeting next year, the Corporate Secretary must receive the 
written proposal at our principal executive offices no later than November 30, 2017.  Such proposals also must comply with 
SEC  regulations  under  Rule  14a-8  regarding  the  inclusion  of  stockholder  proposals  in  Company-sponsored  proxy 
materials.  Proposals should be addressed to: 

GlobalSCAPE, Inc. 
Attn: Corporate Secretary 
4500 Lockhill-Selma Rd, Suite 150 
San Antonio, TX 78249 

For a stockholder proposal that is not intended to be included in our Proxy Statement under Rule 14a-8, the stockholder 
must provide the information required by our Bylaws and give timely notice to the Corporate Secretary in accordance with our 
Bylaws, which, in general, require that the notice be received by the Corporate Secretary as follows: 

●  Not earlier than the close of business on February 9, 2018; and 

●  Not later than the close of business on March 11, 2018. 

If the date of the stockholder meeting is moved more than 30 days after the anniversary of our annual meeting for the 
prior year, then notice of a stockholder proposal that is not intended to be included in our Proxy Statement under Rule 14a-8 
must be received no later than the 10th day following the date on which a notice of the date of the annual meeting is mailed or 
the date of the meeting is publicly announced. 

AVAILABLE INFORMATION 

We are a reporting company under the Securities Exchange Act of 1934, as amended, and file annual, quarterly, and 
special reports and other information with the SEC.  You may read and copy any material that we file with the SEC at the 
SEC’s Public Reference Room at 450 Fifth Street, N.W., Washington, D.C. 20549.  You may obtain more information about 
the SEC’s Public Reference Room by calling 1-800-SEC-0330.  The SEC also maintains an Internet site that contains all of 
these  reports  and  other  information  regarding  our  Company  and  other  issuers  that  file  electronically  with  the  SEC  at 
http://www.sec.gov.  We also post links to our SEC filings at our web site at http://www.globalscape.com. 

You  may  request a  copy  of  GlobalSCAPE’s  annual,  quarterly, and current  reports,  Proxy Statements,  and 
other information at no cost, including our annual report on Form 10-K, including financial statements and schedules 
thereto, for the year ended December 31, 2016, by writing or telephoning GlobalSCAPE at the following address: 

GlobalSCAPE, Inc. 
Attn: Chief Financial Officer 
4500 Lockhill-Selma Rd., Suite 150 
San Antonio, Texas  78249 
(210) 308-8267 

36 

 
 
 
  
 
 
 
 
 
 
 
  
 
 
 
 
As of the date of this Proxy Statement, the Board of Directors does not know of any other matter that will be brought 
before  the  annual  meeting.   However,  if  any  other  matter  properly  comes  before  the  annual  meeting,  or  any  adjournment 
thereof, the person or persons voting the proxies will vote on such matters in accordance with their best judgment and discretion. 

OTHER MATTERS 

By Order of the Board of Directors, 

Matthew C. Goulet 
President and Chief Executive Officer 

March 31, 2017 
San Antonio, TX 

37 

 
  
 
 
 
 
 
 
 
 
ANNEX A 

GLOBALSCAPE, INC. 
2016 EMPLOYEE LONG-TERM EQUITY INCENTIVE PLAN 

 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
   
 
 
  
 
GLOBALSCAPE, INC. 
2016 Employee Long-Term Equity Incentive Plan 

PART I 

PURPOSE, ADMINISTRATION AND RESERVATION OF SHARES 

SECTION  1.          Purpose  of  this  Plan.   The  purposes  of  this  Plan  are  to  (a)  employ  and  retain  qualified  and 
competent personnel and (b) promote the growth and success of the Company’s and its Subsidiaries’ business by (i) aligning 
the long-term interests of the Company’s and its Subsidiaries’ key employees with those of the Company’s stockholders by 
providing an opportunity to acquire an interest in the Company and (ii)  providing rewards for exceptional performance and 
long-term incentives for future contributions to the success of the Company and its Subsidiaries. 

This  Plan  permits  the  grant  of  Non-Qualified  Stock  Options,  Incentive  Stock  Options  or  Restricted  Stock,  at  the 
discretion of the Committee and as reflected in the terms of the Award Agreement.  Each Award will be subject to conditions 
specified in this Plan. 

SECTION 2.          Definitions.  As used herein, the following definitions shall apply: 

Stock. Each Award shall be subject to the terms and conditions of the Plan. 

(a)          “Award” means  any  award  or  benefit  granted  under  this  Plan,  including  Options  and  Restricted 

Participant setting forth the terms of the Award, which need not be identical among Participants.. 

(b)          “Award  Agreement” means  a  written  or  electronic  agreement  between  the  Company  and  the 

Act. 

(c)          “Beneficial Ownership” has the meaning set forth in Rule 13d-3 promulgated under the Exchange 

(d)          “Board” means the Company’s Board of Directors, as may be constituted from time to time.. 

(e)          “Change in Control Value” has the meaning set forth in SECTION 5(b). 

(f)          “Change of Control” means the first to occur of any of the following: 

(i)          the sale, transfer, or assignment to, or other acquisition by any other entity or entities (other 
than a Subsidiary), of all or substantially all of the Company’s assets, on a consolidated basis, in one or a 
series of related transactions; 

(ii)          a  third  person,  including  a  “group”  as  determined  in  accordance  with  Section  13(d)  or 
14(d) of the Exchange Act, obtains the Beneficial Ownership of Common Stock having fifty percent (50%) 
or more of the then total number of votes that may be cast for the election of members of the Board; provided, 
however,  that  if  Thomas  W.  Brown  and/or  David  L.  Mann  acquire,  directly  or  indirectly,  Beneficial 
Ownership of Common Stock having 50% or more of the then total number of votes that may be cast for the 
election of members of the Board, then it shall not be deemed a Change of Control; or 

(iii)          during  any  two-consecutive  year period,  the  individuals  who, at  the beginning  of  such 
period, constitute the Board (“Incumbent Directors”) cease for any reason other than death to constitute at 
least a majority of the members of the Board; provided, however, that except as set forth in this SECTION 
2(f)(iii), an individual who becomes a member of the Board subsequent to the beginning of the two-year 
period, shall be deemed to have satisfied such two-year requirement and shall be deemed to be an Incumbent 
Director if such Director was elected by or on the recommendation of, or with the approval of, at least two-
thirds of the Directors who then qualified as Incumbent Directors either actually (because they were Directors 
at  the  beginning of such period)  or  by operation of  the  provisions of  this  Section;  if  any  such  individual 
initially assumes office as a result of or in connection with either an actual or threatened solicitation with 
respect to the election of Directors (as such terms are used in Rule 14a-12(c) of Regulation 14A promulgated 
under the Exchange Act) or other actual or threatened solicitations of proxies or consents by or on behalf of 
a person other than the Board, then such individual shall not be considered an Incumbent Director; or 

A-1 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(iv)          a merger, consolidation, reorganization or other business combination (a “Transaction”), 
as a result of which (A) the stockholders of the Company immediately prior to such Transaction own, directly 
or indirectly, immediately following such Transaction less than a majority of the combined voting power of 
the  outstanding  voting  securities  of  the  entity  resulting  from  such  Transaction;  (B)  a  Person  (other  than 
Thomas  W.  Brown  or  David  L.  Mann)  Beneficially  Owns,  directly  or  indirectly,  20%  or  more  of  the 
combined  voting  power  of  the  then-outstanding  voting  securities  of  the  entity  resulting  from  such 
Transaction; or (C)  a majority of the members of the board of directors or similar governing body of the 
entity resulting from such Transaction were not Incumbent Directors at the time of the execution of the initial 
agreement, or of the action of the Board, providing for such Transaction. 

(g)          “Code” means the Internal Revenue Code of 1986, as amended. 

(h)          “Committee” means  the  Compensation  Committee  appointed  by  the  Board,  which  shall  be 
comprised of three or more Outside Directors (within the meaning of the term “outside directors” as used in section 162(m) of 
the Code, and applicable interpretive authority under the Code, and within the meaning of  “Non-Employee Director” under 
SEC Rule 16b-3 promulgated under the Exchange Act); provided, however that in the event the Compensation Committee is 
not comprised solely of Outside Directors then, with respect to any Performance-Based Award granted under this Plan to a 
Covered Employee, the Committee shall mean the two or more Outside Directors appointed by the Board to administer the 
Plan with respect to such Award. 

(i)          “Common Stock” means the common stock of the Company, par value $.001 per Share. 

(j)          “Company” means GlobalSCAPE, Inc., a Delaware corporation, and any successor thereto. 

(k)          “Covered  Employee”  shall  mean  the  chief  executive  officer  and  the  four  (4)  other  highest 
compensated  officers  of  the  Company  for  whom  total  compensation  is  required  to  be  reported  to  stockholders  under  the 
Exchange Act, as determined in accordance with Section 162(m) of the Code and applicable guidance promulgated thereunder, 
and any other class of Employees that is expected to be within this group at the time the Company is expected to claim a Federal 
income deduction with respect to the Award, as determined by the Committee in its sole and absolute discretion. 

(l)          “Director” means a member of the Board. 

(m)          “Effective Date” means November 9, 2016. 

(n)           “Employer” shall mean the Company and each Subsidiary. 

(o)          “Exchange Act” means the Securities Exchange Act of 1934, as amended. 

(p)          “Fair Market Value” means the closing price per share of the Common Stock on the NYSE MKT 
as to the date specified (or the previous trading day if the date specified is a day on which no trading occurred), or if the NYSE 
MKT shall cease to be the principal exchange or quotation system upon which the shares of Common Stock are listed or quoted, 
then such exchange or quotation system upon which the Company elects to list or quote its shares of Common Stock. In the 
absence of an established market for the Common Stock, the “Fair Market Value” for each share shall be the value established, 
in good faith, by the Board as of the determination date in accordance with the applicable regulations and guidance promulgated 
under Section 409A of the Code (or any successor provision thereto) and published in the Internal Revenue Bulletin 

the meaning of Section 422 of the Code. 

(q)          “Incentive Stock Option” means any Option intended to qualify as an incentive stock option within 

(r)          “Incumbent Directors” has the meaning set forth in SECTION 2(f)(f)(iii). 

A-2 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(s)          “Misconduct” means  the  termination  of  employment  for  “cause”  as  defined  in  Participant’s 
employment agreement or in the absence of such an agreement or such a definition, “Misconduct” will mean a determination 
by the Committee, in its sole and absolute discretion, that Participant (i) has engaged in personal dishonesty, willful violation 
of any law, rule, or regulation (other than minor traffic violations or similar offenses), or breach of fiduciary duty involving 
personal profit to Participant, (ii) is unable to satisfactorily perform or has failed to satisfactorily perform Participant’s duties 
and responsibilities for the Company or any affiliate, (iii) has been convicted of, or plead nolo contendere to, any felony or a 
crime involving moral turpitude, (iv) has failed to satisfactorily perform, or has engaged in negligence or willful misconduct 
in  the  performance  of,  his  duties  including,  but  not  limited  to,  willfully  refusing  without  proper  legal  reason  to  perform 
Participant’s duties and responsibilities, (v) has materially breached any corporate policy or code of conduct established by 
Employer  or  any  affiliate  as  such  policies  or  codes  may  be  adopted  from  time  to  time,  (vi)  has  violated  the  terms  of  any 
confidentiality, nondisclosure, intellectual property, nonsolicitation, noncompetition, proprietary information and inventions, 
or any other agreement between Participant and Employer related to Participant’s employment, or (vii) has engaged in conduct 
that is likely to have a deleterious effect on Employer or any affiliate or Employer’s legitimate business interests including, but 
not limited to, their goodwill and public image. 

as an Incentive Stock Option. 

(t)          “Non-Qualified Stock Option” means an Option that does not qualify or is not intended to qualify 

(u)          “NYSE MKT” means The NYSE MKT, LLC. 

SECTION 8 of this Plan. 

(v)          “Option” means a Non-Qualified Stock Option or an Incentive Stock Option granted pursuant to 

(w)          “Optionee” means a Participant who has been granted an Option. 

(x)          “Outside Director” has the meaning set forth in SECTION 2(h). 

an Award. 

(y)          “Participant” means any employee of the Company or any of its Subsidiaries that has been granted 

(z)           “Performance-Based Award” shall mean an Award the benefit of which is paid solely on account 
of the attainment (as certified in writing by the Committee) of one or more objective performance goals, which are established 
by the Committee and approved by the stockholders of the Company in accordance with the requirements prescribed in Section 
162(m) of the Code (or any successor provision thereto). 

including any amendments thereto. 

(aa)          “Plan” means  this  GlobalSCAPE  ,  Inc.  2016  Employee  Long-Term  Equity  Incentive  Plan, 

(bb)          “Reprice” or “Repricing” shall mean the adjustment, amendment or modification of the exercise 
price of Options previously awarded whether through amendment, cancellation, modification, replacement of grants or any 
other means. 

(cc)          “Restricted Stock” means a grant of Shares pursuant to SECTION 9 of this Plan. 

(dd)          “SEC” means the Securities and Exchange Commission. 

(ee)          “Securities Act” shall mean the Securities Act of 1933, as amended. 

Plan. 

(ff)          “Share” means one share of Common Stock, as adjusted in accordance with SECTION 5 of this 

(gg)          “Subsidiary” means a “subsidiary corporation,” whether now or hereafter existing, as defined in 
Section 424(f) of the Code, a limited liability company, partnership or other entity in which the Company controls fifty percent 
(50%) or more of the voting power or equity interests, or an entity with respect to which the Company possesses the power, 
directly  or  indirectly,  to  direct  or  cause  the  direction  of  the  management  and  policies  of  that  entity,  whether  through  the 
Company’s ownership of voting securities, by contract or otherwise provided, however, that with respect to an Incentive Stock 
Option, the term “Subsidiary” shall refer solely to an entity that is taxed under Federal income tax laws as a corporation and in 
which the Company possesses fifty percent (50%) or more of the total combined voting power of all classes of ownership 
interests in such entity. 

A-3 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(hh)          “Transaction” has the meaning set forth in SECTION 2(f)(iv). 

SECTION 3.          Administration of this Plan. 

(a)          Authority.  This Plan shall be administered by the Committee, which shall be comprised of no less 
than three members of the Board.  The Committee has full and exclusive power to administer this Plan on behalf of the Board, 
subject to such terms and conditions as the Committee may prescribe.  Notwithstanding anything herein to the contrary, the 
Committee’s power to administer this Plan, and actions the Committee takes under this Plan, shall be limited by the provisions 
set forth in the Committee’s charter, as such charter may be amended from time to time, and the further limitation that certain 
actions may be subject to review and approval by the full Board and/or stockholders. 

authority, in its discretion: 

(b)          Powers  of  the  Committee.   Subject  to  the  other  provisions  of  this  Plan,  the  Committee  has  the 

(i)          to determine the Participants to whom Awards, if any, will be granted hereunder; 

(ii)          to grant Awards to Participants and to determine the terms and conditions of such Awards, 
including the determination of the Fair Market Value of the Shares, the number of Shares to be represented 
by each Award,  performance criteria or other conditions, vesting schedule or any restrictions for an Award 
and any restrictions on Shares acquired pursuant to an Award, the exercise price or purchase price for the 
Shares,  the  timing  of  such Awards,  and  any  other  terms  and  conditions  of  an Award  that  the  Committee 
deems appropriate and as are not inconsistent with the terms of the Plan; 

(iii)          to construe and interpret this Plan and the Awards granted hereunder; 

(iv)          to  prescribe,  amend,  modify  and  rescind  rules  and  regulations  relating  to  this  Plan, 
including  the  forms  of Award  Agreements,  and  manner of  acceptance  of  an Award,  such  as  correcting a 
defect or supplying any omission, or reconciling any inconsistency so that this Plan or any Award Agreement 
complies  with  applicable  law,  rules,  regulations  and  listing  requirements  and  to  avoid  unanticipated 
consequences  deemed  by  the  Committee  to  be  inconsistent  with  the  purposes  of  this  Plan  or  any  Award 
Agreement; 

(v)          to accelerate or defer (with the consent of the Participant) the exercise or vested date of 

any Award; 

(vi)          to authorize any person to execute on behalf of the Company any instrument required to 

effectuate the grant of an Award previously granted by the Committee; and 

(vii)          to take any and all other actions and to make all other determinations deemed necessary 

or advisable for the administration of this Plan. 

(c)          Effect of Committee’s Decision.  All decisions, determinations, and interpretations of the Committee 
shall be final and binding on all Participants, the Company (including its Subsidiaries), any stockholder and all other persons. 

(d)          Delegation.  To the extent permitted by the Committee’s charter, as such charter may be amended 
from time to time, the Committee may delegate its authority and duties under this Plan to one or more persons other than its 
members  to  carry  out  its  policies  and  directives,  including  the  authority  to  grant  Awards,  subject  to  the  limitations  and 
guidelines set by the Committee, except that (i) the authority to grant or administer Awards with respect to persons who are 
subject  to  Section  16  of  the  Exchange  Act,  or  to  persons  who  are  “covered  employees”  (within  the  meaning  of  Treasury 
Regulation, Section 1.162-27(c)(2)), shall not be delegated by the Committee; and (ii) any such delegation shall satisfy any 
other  applicable  requirements  of  Rule  16b-3  of  the  Exchange  Act,  or  any  successor  provision.   Any  action  by  any  such 
delegate(s) within the scope of such delegation shall be deemed for all purposes to have been taken by the Committee.  Any 
person to whom such authority is granted shall continue to be eligible to receive Awards under this Plan, provided that such 
Awards are granted directly by the Committee without delegation. 

A-4 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(e)          Compliance with Code Section 409A. The Company intends that this Plan and Awards be, at all 
relevant times, in compliance with (or exempt from) Section 409A of the Code and all other applicable laws, and this Plan shall 
be so interpreted and administered. In addition to the general amendment rights of the Company with respect to the Plan, the 
Company specifically retains the unilateral right (but not the obligation) to make, prospectively or retroactively, any amendment 
to this Plan or any related document (including any Award Agreement) as it deems necessary or desirable to more fully address 
issues in connection with compliance with (or exemption from) Section 409A of the Code and other laws. In no event, however, 
shall this section or any other provisions of this Plan be construed to require the Company to provide any gross-up for the tax 
consequences of any provisions of, or payments under, this Plan. The Company and its affiliates shall have no responsibility 
for tax or legal consequences to any Participant (or beneficiary) resulting from the terms or operation of this Plan. 

SECTION 4.          Shares Subject to this Plan. 

(a)          Reservation of Shares.  The shares of Common Stock reserved under this Plan shall be 5,000,000 
shares of Common Stock.  If an Award expires, is forfeited or becomes unexercisable for any reason without having been 
exercised  in  full,  the  undelivered  Shares  which  were  subject  thereto  shall,  unless  this  Plan  has  been  terminated,  become 
available for future Awards under this Plan.  The Shares may be authorized but unissued, acquired by the Company (including 
shares purchased by the Company on the open market) or reacquired shares of Common Stock.  The Company, during the term 
of this Plan, will at all times reserve and keep available such number of Shares as shall be sufficient to satisfy the requirements 
of this Plan. 

(b)          Time of Granting Awards.  The date of grant of an Award shall, for all purposes, be the date on 
which the Company completes the corporate action relating to the grant of such Award and all conditions to the grant have 
been satisfied, provided that conditions to the exercise of an Award shall not defer the date of grant.  Notice of a grant shall be 
given to each Participant to whom an Award is so granted within a reasonable time after the determination has been made. 

(c)          Securities Law Compliance.  Shares shall not be issued pursuant to the exercise of an Award unless 
the  exercise  of  such  Award  and  the  issuance  and  delivery  of  such  Shares  pursuant  thereto  shall  comply  with  all  relevant 
provisions of law including, without limitation, the Securities Act, the Exchange Act, the rules and regulations promulgated 
under either of such Acts, and the requirements of any stock exchange or quotation system upon which the Shares may then be 
listed or quoted, and shall be further subject to the approval of counsel for the Company with respect to such compliance. 

SECTION 5.          Adjustments to Shares Subject to this Plan. 

(a)          Adjustments.  If the outstanding shares of Common Stock shall be changed into or exchanged for a 
different number or kind of shares of stock or other securities or property of the Company or of another corporation (whether 
by reason of merger, consolidation, recapitalization, reclassification, split up, combination of shares or otherwise), or if the 
number of such shares of Common Stock shall be increased or decreased by a stock dividend or stock split, there shall be 
substituted for or added to each share of Common Stock theretofore reserved for the purposes of this Plan, whether or not such 
shares are at the time subject to outstanding Awards, the number and kind of shares of stock or other securities or property into 
which each outstanding share of Common Stock shall be so changed or for which it shall be so exchanged, or to which each 
such share shall be entitled, as the case may be.  Outstanding Awards shall also be considered to be appropriately amended as 
to the exercise price and other terms as may be necessary or appropriate to reflect the foregoing events; provided that any 
adjustment to the exercise price of an Award shall be made in accordance with regulations and applicable guidance to ensure 
that the Award remains exempt from Code Section 409A following adjustment.  No adjustment pursuant to this SECTION 5 
shall be deemed a Repricing of an Option or any other Award.  If there shall be any other change in the number or kind of the 
outstanding shares of Common Stock, or of any stock or other securities or property into which such Common Stock has been 
changed,  or  for which  it has been  exchanged,  and  if  the  Committee  shall  in  its  sole discretion determine  that  such  change 
equitably requires an adjustment in the number or kind or price of the shares then reserved for the purposes of this Plan, or in 
any Award theretofore granted or which may be granted under this Plan, then such adjustment shall be made by the Committee 
and shall be effective and binding for all purposes of the Plan.  In making any such substitution or adjustment pursuant to this 
SECTION 5, fractional shares may be ignored. 

A-5 

 
 
 
 
 
 
 
 
 
 
 
(b)          Amendments.   The  Committee  has  the  power,  in  the  event  of  any  Transaction,  to  (1)  amend  all 
outstanding Options to permit the exercise thereof in whole or in part at any time, or from time to time, prior to the effective 
date of any such Transaction and (2) to terminate each such Option as of such effective date and pay each holder of such Award 
an amount of cash per share equal to the excess, if any, of the Change in Control Value  (as hereinafter defined) of the shares 
subject to such Option over the exercise price under such Options for such shares.  For purposes of this subsection (b), the 
“Change in Control Value” shall be the per share price paid to stockholders of the Company in the Transaction, provided that 
in the event that the consideration offered to stockholders of the Company consists of anything other than cash, the Committee 
will determine, in its sole and absolute discretion, the fair cash equivalent portion of the consideration offered that is other than 
cash;  provided,  however,  that  the  Change  In  Control  Value  shall  not  be  construed  as  providing  any  Participant  or  any 
beneficiary of an Award of any rights with respect to the “time value,” “economic opportunity” or “intrinsic value” of an Award 
or limiting in any manner the Committee’s actions that may be taken with respect to an Award. 

(c)          No Other Adjustment.  Except as expressly provided herein, no issuance by the Company of shares 
of any class, or securities convertible into shares of any class, shall affect, and no adjustment by reason thereof shall be made 
with respect to, the number or price of shares subject to an Award. 

no adjustment or amendment shall be taken under this SECTION 5 that: 

(d)          Limitations under Code Section 409A.  Notwithstanding as otherwise provided in this SECTION 5, 

(i)          with respect to any Awards that are not subject to Section 409A of the Code as of the date 
of  such  action,  would  cause  such  Award  to  be  subject  to  the  requirements  of  Section  409A  of  the  Code 
without satisfying such requirements; or 

(ii)          with respect to Awards subject to Section 409A of the Code, would constitute (i) a change 
in the time and form of payment under such Award, unless consented to by the Participant and otherwise 
satisfies the requirements of Treasury Regulation §1.409A-2(b), (ii) an acceleration of payment under the 
Award  in  prohibition  of  section  409A(a)(3)  of  the  Code  and  the  regulations  thereunder,  taking  into 
consideration the exceptions provided under Treasury Regulation §1.409A-3(j)(4) for certain accelerations, 
or (iii) a violation of Section 409A of the Code not otherwise referenced herein that would trigger adverse 
tax consequences for the Participant. 

PART II 

TERMS APPLICABLE TO ALL AWARDS 

SECTION 6.          General Eligibility and Annual Maximum Award; Procedure for Exercise of Awards; Rights as a 

Stockholder. 

(a)          General Eligibility.  Awards may be granted only to Participants. In making the determination of 
whether to grant an Award to a Participant, as well as the determination of the type of Award and terms of such Award, the 
Committee may consider such factors as the Committee, in its sole and absolute discretion, may deem relevant in connection 
with the purposes of this Plan. 

(b)           Evidence of Participation. Each Award granted to a Participant shall be evidenced by an Award 
Agreement, in such form as prescribed by the Committee and containing such terms and provisions as are not inconsistent with 
this  Plan.  The  provisions  of  separate  Award  Agreements  need  not  be  identical,  but  each  Award  Agreement  shall  include 
(through incorporation of the provisions hereof by reference in the Award Agreement or otherwise) the substance of the terms 
of the Plan. 

(c)          Maximum Annual Participant Award.  The aggregate number of Shares with respect to which an 
Award  or  Awards  may  be  granted  to  any  one  Participant  (including  a  Covered  Employee)  in  any  one  taxable  year  of  the 
Company shall not exceed 250,000 shares of Common Stock (subject to adjustment as set forth in SECTION 5(a)). For purposes 
of  this  SECTION  6(c),  an  Award  that  has  been  granted  to  a  Covered  Employee  during  any  taxable  year,  but  which  is 
subsequently forfeited or otherwise cancelled will be counted against the maximum number of Shares with respect to which 
Awards may be granted to such Employee. 

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(d)          Procedure.  An Award shall be exercised when written or electronic notice of exercise has been 
given to the Company, or the brokerage firm or firms approved by the Company to facilitate exercises and sales under this 
Plan, in accordance with the terms of the Award by the person entitled to exercise the Award and full payment for the Shares 
with  respect  to  which  the  Award  is  exercised  has  been  received  by  the  Company  or  the  brokerage  firm  or  firms,  as 
applicable.   The  notification  to  the  brokerage  firm  shall  be  made  in  accordance  with  procedures  of  such  brokerage  firm 
approved by the Company.  The Company shall issue (or cause to be issued) such share certificate promptly upon exercise of 
and full payment for the Award.  No adjustment will be made for a dividend or other right for which the record date is prior to 
the date the share certificate is issued, except as provided in SECTION 5 of this Plan. 

(e)          Method of Payment.  The consideration to be paid for the Shares to be issued upon exercise of an 
Award, including the method of payment, shall be determined by the Committee (and, in the case of an Incentive Stock Option, 
shall be determined at the time of grant).  Such consideration may consist of (1) cash, (2) check, (3) promissory note, (4) other 
Shares which have a Fair Market Value on the date of surrender equal to the aggregate exercise price of the Shares as to which 
such Option shall be exercised, (5) consideration received by the Company under a cashless exercise program implemented by 
the  Company  in  connection  with  the  Plan,  or  (6)  any  combination  of  the  foregoing  methods  of  payment.   In  making  its 
determination as to the type of consideration to accept, the Committee shall consider if acceptance of such consideration may 
be reasonably expected to benefit the Company. 

(f)          Stockholder Rights.  Except as otherwise provided in this Plan, until the issuance (as evidenced by 
the appropriate entry on the books of the Company or of a duly authorized transfer agent of the Company) of the share certificate 
evidencing such Shares, no right to vote or receive dividends or any other rights as a stockholder shall exist with respect to the 
Shares subject to the Award, notwithstanding the exercise of the Award. 

(g)          Non-Transferability  of  Awards.   An  Award  may  not  be  sold,  pledged,  assigned,  hypothecated, 
transferred, or disposed of in exchange for consideration, except that an Award may be transferred by will or by the laws of 
descent  or  distribution  and  may  be  exercised,  during  the  lifetime  of  the  Participant,  only  by  the  Participant;  unless  the 
Committee permits further transferability, on a general or specific basis, in which case the Committee may impose conditions 
and limitations on any permitted transferability. 

SECTION 7.          Effect of Change of Control.  Notwithstanding any other provision in this Plan to the contrary, the 
following provisions shall apply unless otherwise provided in the most recently executed agreement between the Participant 
and  the  Company,  or  specifically  prohibited  under  applicable  laws,  or  by  the  rules  and  regulations  of  any  applicable 
governmental agencies or national securities exchanges or quotation systems. 

occurrence of a Change of Control. 

(a)          Acceleration.  Awards of a Participant shall be Accelerated (as defined in SECTION 7(b)) upon the 

with respect to such Participant: 

(b)          Definition.  For purposes of this SECTION 7, Awards of a Participant being “Accelerated” means, 

(i)          any  and  all  Options  shall  become  fully  vested  and  immediately  exercisable,  and  shall 

remain exercisable throughout their entire term; and 

(ii)          any restriction periods and restrictions imposed on Restricted Stock shall lapse. 

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PART III 

SPECIFIC TERMS APPLICABLE TO OPTIONS AND STOCK AWARDS 

SECTION 8.          Grant, Terms and Conditions of Options. 

(a)          Designation.  Each Option shall be designated in an Award Agreement as either an Incentive Stock 
Option or a Non-Qualified Stock Option; provided, that,, notwithstanding such designations, to the extent that the aggregate 
Fair Market Value of the Shares with respect to which Options designated as Incentive Stock Options are exercisable for the 
first time by any Participant during any calendar year (under all plans of the Company) exceeds $100,000, such excess Options 
shall  be  treated  as  Non-Qualified  Stock  Options.   Options  shall  be  taken  into  account  in  the  order  in  which  they  were 
granted.  To the extent that an Option designated as an Incentive Stock Option does not qualify as an Incentive Stock Option 
(whether because of its provisions, the failure of the stockholders of the Company to timely approve the Plan, or the time or 
manner of its exercise or otherwise) such Option or the portion thereof that does not qualify as an Incentive Stock Option shall 
be deemed to constitute a Non-Qualified Stock Option under this Plan.  Notwithstanding any provision herein to the contrary, 
none of the Committee, the Employer, or the directors, officers or employees of the foregoing, shall have any liability to any 
Participant or any other person if an Option designated as an Incentive Stock Option fails to qualify as such at any time. 

(b)          Term of Options.  The term of each Option shall be established by the Committee in its sole and 
absolute discretion at the date of grant; provided, that , the term of each Option shall be no more than 10 years from the date of 
grant, and, in the case of an Incentive Stock Option granted to a Participant who, at the time the Option is granted, owns Shares 
representing more than 10% of the voting power of all classes of stock of the Company or any Subsidiary, the term of the 
Option shall be no more than 5 years from the date of grant. 

(c)          Vesting. Except  as  may  otherwise  be  provided  in  an  Award  Agreement,  each  Option  granted 
pursuant to this Plan may only be exercised to the extent that Participant is vested in such Option. Options granted pursuant to 
this  SECTION  8  shall  vest  pursuant  to  the  periods,  terms  and  conditions  determined  by  the  Committee  in  its  sole 
discretion.  The Committee in its sole and absolute discretion may provide that an Option will be vested or exercisable upon 
(1) the attainment of one or more performance goals or targets established by the Committee; (2) the Optionee’s continued 
employment as an Employee with the Company for a specified period of time; (3) the occurrence of any event or the satisfaction 
of  any  other  condition  specified  by  the  Committee  in  its  sole  and  absolute  discretion;  or  (4)  a  combination  of  any  of  the 
foregoing.  Each Option may, in the sole and absolute discretion of the Committee, have different provisions with respect to 
vesting and/or exercise of the Option.  To the extent Options vest and become exercisable in increments, such Options shall 
cease vesting as of the termination of such Optionee’s employment for any reason other than death, in which case such Options 
shall  immediately  vest  in  full.  Notwithstanding  the  foregoing,  the  Committee  may  accelerate  the  vesting  schedule  of  any 
outstanding Option to the extent the Committee determines, in its sole and absolute discretion, that such acceleration is not 
inconsistent with the purposes of this Plan. 

(d)          Exercise Prices. 

(i)          The per Share exercise price under an Incentive Stock Option shall be: (A) if granted to a 
Participant who, at the time of the grant of such Incentive Stock Option, owns shares representing more than 
10% of the voting power of all classes of stock of the Company or any Subsidiary, the per Share exercise 
price shall be no less than 110% of the Fair Market Value per Share of the Common Stock on the date the 
Option is granted, or (B) if granted to any other Participant, the per Share exercise price shall be no less than 
100% of the Fair Market Value per Share of the Common Stock on the date the Option is granted. 

(ii)          The per Share exercise price under a Non-Qualified Stock Option shall be no less than 

100% of the Fair Market Value per Share of the Common Stock on the date the Option is granted. 

(iii)          Except as otherwise provided in this Plan, in no event shall the Board or the Committee 

be permitted to Reprice an Option after the date of grant without stockholder approval. 

(e)          Exercise.   Any  Option  granted  hereunder  shall  be  exercisable  at  such  times  and  under  such 
conditions as determined by the Committee at the time of grant, as provided in the applicable Award Agreement, and as are 
permissible under the terms of this Plan.  An Option may not be exercised for a fraction of a Share. 

A-8 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
(f)          Expiration  of  Options  Upon  Termination  of  Employment.   Unless  otherwise  provided  in  the 
applicable Award Agreement as determined by the Committee at the time of grant, Options granted under this Plan, shall expire 
and cease to be exercisable as follows: 

(i)          three (3) months after the date of the termination of Optionee’s employment, other than in 

circumstances covered by (ii), (iii) or (iv) below; 

(ii)          immediately upon termination of Optionee’s employment for Misconduct; 

(iii)          twelve (12) months after the date of the termination of a Optionee’s employment if such 

termination was by reason of disability (within the meaning of Section 22(e)(3) of the Code); and 

(iv)          twelve (12) months after the date of the death of a Participant. 

Notwithstanding  the  foregoing  in  this  subsection (f),  the  Committee  has  the  authority  to  extend  the  expiration  date  of  any 
outstanding Option in circumstances in which it deems such action to be appropriate, provided that no such extension shall 
extend the term of an Option beyond the date on which the Option would have expired if no termination of the Optionee’s 
employment had occurred. If the Committee extends the time during which an Incentive Stock Option will remain exercisable, 
then such extension shall be treated as the grant of a new Option as of the date of the extension.  To the extent that the extension 
of  the  expiration  date  results  in  an  Option  no  longer  qualifying  as  an  Incentive  Stock  Option,  such  extension  shall  not  be 
effective unless Optionee approves the extension and waives any and all claims against the Committee and the Company for 
any losses resulting from the disqualification of the Incentive Stock Option. 

(g)          Section  162(m)  Exemption.   The  provisions  of  this  Plan  are  intended  to  ensure  that  all  Options 
granted hereunder to any Covered Employee qualify for the exemption from the limitation on deductibility imposed by Section 
162(m)  of  the Code,  and  all  such  Awards  shall  therefore be  considered Performance-Based Awards  and  this  Plan shall  be 
interpreted and operated consistent with that intention including, without limitation, to require that all such Awards be granted 
by a Committee composed solely of outside directors.  When granting any Award other than an Option, the Committee may 
designate such Award as a Performance-Based Award, based upon a determination that the recipient is a Covered Employee 
and the Committee wishes such Award to qualify for the exemption from the limitation on deductibility imposed by Section 
162(m) of the Code, and the terms of any such Award (and of the grant thereof) shall be consistent with such designation 
including, without limitation, that all such Awards be granted by a Committee composed solely of outside directors. 

(h)          Limitation  on  Amendment.   Notwithstanding  any  provision  herein  to  the  contrary,  each 
Performance-Based  Award  (other  than  an  Option)  shall  be  earned,  vested  and  payable  (as  applicable)  only  upon  the 
achievement of one or more performance measures, together with the satisfaction of any other conditions, such as continued 
employment, as the Committee may determine to be appropriate, and no Performance-Based Award may be amended, nor may 
the Committee exercise any discretionary authority it may otherwise have under this Plan with respect to a Performance-Based 
Award, in any manner that would cause the Performance-Based Award to cease to qualify for the exemption from the limitation 
on deductibility imposed by Section 162(m) of the Code; provided, however, that (i) the Committee may provide, either in 
connection with the grant of the applicable Award or by amendment thereafter, that achievement of such performance measure 
will be waived upon the death or disability of the Covered Employee (or under any other circumstance with respect to which 
the existence of such possible waiver will not cause the Award to fail to qualify for such exemption), and (ii) any rights to 
vesting or accelerated payment on a Change of Control shall apply notwithstanding this SECTION 8(h). 

SECTION 9.          Grant, Terms and Conditions of Stock Awards. 

(a)          Designation.  Restricted Stock may be granted either alone or in addition to other Awards granted 
under this Plan.  After the Committee determines that it will offer Restricted Stock, it will advise the Participant in writing or 
electronically, by means of an Award Agreement, of the terms, conditions and restrictions, including vesting, if any, related to 
the offer, including the number of Shares that the Participant shall be entitled to receive or purchase, the price to be paid, if 
any, and, if applicable, the time within which the Participant must accept the offer.  The offer shall be accepted by execution 
of an Award Agreement or as otherwise directed by the Committee.  The term of each award of Restricted Stock shall be at the 
discretion of the Committee. 

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(b)          Vesting.   The  Committee  shall  determine  the  time  or  times  within  which  an  Award  of  shares  of 
Restricted Stock may be subject to forfeiture, the vesting schedule and the rights to acceleration thereof, and all other terms 
and conditions of the Award.  The Committee may, but shall not be required, provide that vesting of such Award will occur 
upon (1) the attainment of one or more performance goals or targets established by the Committee, which are based on (i) 
percentage  increases  in  net  revenue,  (ii)  earnings  before  or  after  interest,  taxes,  depreciation,  and/or  amortization, 
and (iii) operating income (which for purposes of this calculation shall equal net income as determined in accordance with 
GAAP  plus  stock  compensation  expense);  (2)  the  Optionee’s  continued  employment  or  service  with  the  Company  for  a 
specified period of time; (3) the occurrence of any event or the satisfaction of any other condition specified by the Committee 
in its sole and absolute discretion; or (4) a combination of any of the foregoing.  Subject to the applicable provisions of the 
Award Agreement and this SECTION 9, upon termination of a Participant’s employment for any reason, all Restricted Stock 
subject  to  the  Award  Agreement  may  vest  or  be  forfeited  in  accordance  with  the  terms  and  conditions  established  by  the 
Committee as specified in the Award Agreement.  Each Restricted Stock Award may, in the sole and absolute discretion of the 
Committee, have different forfeiture and vesting provisions. 

(c)          Waiver of Restrictions. Notwithstanding anything contained in this SECTION 9 to the contrary, the 
Committee may, in its sole and absolute discretion, waive restrictions and any other conditions set forth in the applicable Award 
Agreement under appropriate circumstances (which may include the death or disability of Participant, or a material change in 
circumstances arising after the date on which the Award is granted) and impose such terms and conditions (including forfeiture 
of a proportionate number of shares of the Restricted Stock) as the Committee shall deem appropriate. 

PART IV 

TERM OF PLAN AND STOCKHOLDER APPROVAL 

SECTION 10.          Term of Plan.  This Plan shall become effective as of the Effective Date and shall continue in 
effect until the tenth anniversary of the Effective Date or until terminated under SECTION 11 of this Plan or extended by an 
amendment approved by the stockholders of the Company pursuant to SECTION 11(a). 

SECTION 11.          Amendment and Termination of this Plan. 

(a)          Amendment and Termination.  The Board or the Committee may amend or terminate this Plan from 
time to time in such respects as the Board may deem advisable (including, but not limited to, amendments which the Board 
deems appropriate to enhance the Company’s ability to claim deductions related to stock option exercises); provided, that to 
the extent an amendment to this Plan (1) increases the maximum number of shares available under the Plan, (2) changes the 
class of individuals eligible to receive Awards under the Plan, or (3) requires stockholder approval under the rules of the NYSE 
MKT, such other exchange or quotation service upon which the Company’s Common Stock is either quoted or traded, or the 
SEC, stockholder approval shall be required for any such amendment of this Plan.  Subject to the foregoing, it is specifically 
intended that the Board or Committee may amend this Plan without stockholder approval to comply with legal, regulatory and 
listing requirements and to avoid unanticipated consequences deemed by the Committee to be inconsistent with the purpose of 
this Plan or any Award Agreement. 

(b)          Effect of Amendment or Termination.  Any amendment or termination of this Plan shall not impair 
the rights of Participants under previously-granted Awards and such Awards shall remain in full force and effect as if this Plan 
had not been so amended or terminated, unless mutually agreed otherwise between the Participant and the Committee, which 
agreement must be in writing and signed by the Participant and the Company. 

SECTION 12.          Stockholder Approval.  The effectiveness of this Plan is subject to approval by the stockholders 
of  the  Company  in  accordance  with  applicable  NYSE  MKT  rules,  or  the  rules  of  such  other  exchange  upon  which  the 
Company’s Common Stock is either quoted or traded at the time the Plan becomes effective. 

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PART V 

MISCELLANEOUS 

SECTION 13.          Unfunded Plan.  The adoption of this Plan and any setting aside of amounts by the Company with 
which to discharge its obligations hereunder shall not be deemed to create a trust.  The benefits provided under this Plan shall 
be  a  general,  unsecured  obligation  of  the  Company  payable  solely  from  the  general  assets  of  the  Company,  and  neither  a 
Participant  nor  the  Participant’s  beneficiaries  or  estate  has  any  interest  in  any  assets  of  the  Company  by  virtue  of  this 
Plan.  Nothing in this SECTION 13 shall be construed to prevent the Company from implementing or setting aside funds in a 
grantor trust subject to the claims of the Company’s creditors.  Legal and equitable title to any funds set aside, other than any 
grantor trust subject to the claims of the Company’s creditors, shall remain in the Company and any funds so set aside shall 
remain subject to the general creditors of the Company, present and future.  Any liability of the Company to any Participant 
with respect to an Award shall be based solely upon contractual obligations created by this Plan and the Award Agreements. 

SECTION  14.          Representations  and  Legends.   The  Committee  may  require  each  person  purchasing  shares 
pursuant to an Award under this Plan to represent to and agree with the Company in writing that the purchaser is acquiring the 
shares without a view to distribution thereof.  In addition to any legend required by this Plan, the certificate for such shares 
may include any legend which the Committee deems appropriate to reflect a restriction on transfer. 

All certificates for shares of Common Stock delivered under this Plan shall be subject to such stock transfer orders 
and other restrictions as the Committee may deem advisable under the rules, regulations and other requirements of the SEC, 
any stock exchange upon which the Common Stock is listed, applicable federal or state securities laws, and any applicable 
corporate law, and the Committee  may cause the legend or legends to be put on any such certificates to make appropriate 
reference to such restriction. 

SECTION 15.          Assignment of Benefits.  No Award or other benefits payable under this Plan shall, except as 
otherwise provided under this Plan or as specifically provided by law, be subject in any manner to anticipation, alienation, 
attachment, sale, transfer, assignment, pledge, encumbrance or charge.  Any attempt to anticipate, alienate, attach, sell, transfer, 
assign, pledge, encumber or charge, any such benefit shall be void, and any such benefit shall not in any manner be subject to 
the debts, contracts, liabilities, engagements or torts of any person who shall be entitled to such benefit, nor shall such benefit 
be subject to attachment or legal process for or against that person. 

SECTION  16.          Governing  Laws.   This  Plan  and  actions  taken  in  connection  herewith  shall  be  governed, 

construed and enforced in accordance with the laws of the State of Delaware. 

SECTION 17.          Application of Funds.  The proceeds received by the Company from the sale of shares of Common 

Stock pursuant to Awards granted under this Plan will be used for general corporate purposes. 

SECTION 18.          Right of Discharge.  Nothing in this Plan or in any Award or Award Agreement shall confer upon 
any  Participant  or  any  other  individual  the  right  to  continue  in  the  employment  or  service  of  the  Company  or  any  of  its 
Subsidiaries, or affect any right the Company or any of its Subsidiaries may have to terminate the employment or service of 
any such Participant or any other individual at any time for any reason. 

SECTION 19.          Withholding.  The Company shall not deliver shares of Common Stock in respect of the exercise 
of or lapse in restrictions on an Award unless and until the Participant has made arrangements satisfactory to the Company to 
pay applicable withholding tax obligations.  Unless other arrangements have been made, withholding may be effected, at the 
Company’s option, by withholding Common Stock issuable in connection with the exercise of or lapse in restrictions on an 
Award (provided that shares of Common Stock may be withheld only to the extent that such withholding will not result in 
adverse accounting treatment for the Company).  The Participant acknowledges that the Company shall have the right to deduct 
any taxes required to be withheld by law in connection with the exercise of or lapse in restrictions on an Award from any 
amounts payable by it to the Participant (including, without limitation, future cash wages). 

A-11 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
SECTION 20.          Clawback.  The Committee shall have the right to provide, in an Award Agreement or otherwise, 
or to require a Participant to agree by separate written or electronic instrument, that all Awards (including previously granted 
Awards and any proceeds, gains or other economic benefit actually or constructively received by the Participant upon any 
receipt or exercise of any Award or upon the receipt or resale of any shares of Stock underlying the Award) shall be subject to 
the  provisions  of  any  clawback  policy  implemented  by  the  Company,  including,  without  limitation,  any  claw  back  policy 
adopted to comply with the requirements of applicable law, including without limitation the Dodd Frank Wall Street Reform 
and Consumer Protection Act and any rules or regulations promulgated thereunder, to the extent set forth in such clawback 
policy and/or in the applicable Award Agreement.  For the avoidance of doubt, the Committee shall have the express authority 
to  retroactively  subject  any  outstanding  Awards  (or  proceeds,  gains  or  other  economic  benefit  actually  or  constructively 
received by the Participant upon any receipt or exercise of any Award or upon the receipt or resale of any shares of Stock 
underlying the Award) to such clawback policy. 

SECTION  21.          Indemnification.   The  Company  shall  indemnify  each  present  and  future  member  of  the 
Committee,  as  well  as  any  officer  or  employee  acting  at  the  direction  of  the  Committee  or  its  authorized  delegate,  for  all 
expenses (including the amount of judgments and the amount of approved settlements made with a view to the curtailment of 
costs of litigation, other than amounts paid to the Company itself) reasonably incurred by him in connection with or arising out 
of any action, suit, or proceeding in which he may be involved by reason of his performance of services in connection with the 
administration  of  this  Plan,  whether  or  not  he  continues  to  perform  such  services  at  the  time  of  incurring  such  expenses; 
provided, however, that such indemnity shall not include any expenses incurred by such individual (a) in respect of matters as 
to which he shall be finally adjudged in any such action, suit, or proceeding to have been guilty of gross negligence or willful 
misconduct in the performance of his duties hereunder or (b) in respect of any matter in which any settlement is effected in an 
amount  in  excess  of  the  amount  approved  by  the  Company  on  the  advice  of  its  legal  counsel.  The  foregoing  right  of 
indemnification shall inure to the benefit of the heirs, executors, or administrators of the estate of each such member of the 
Committee or the Board, as well as any employee acting at the direction of the Committee or its authorized delegate, and shall 
be in addition to all other rights to which such member, officer or employee shall be entitled as a matter of law, contract, or 
otherwise. 

SECTION 22.          No Limitation Upon the Rights of the Company.  The grant of an Award pursuant to this Plan 
shall not affect in any way the right or power of the Company to make adjustments, reclassifications, or changes of its capital 
or business structure; to merge, convert or consolidate; to dissolve or liquidate; or sell or transfer all or any part of its business 
or assets. 

SECTION 23.          No Fractional Shares.  No fractional Shares shall be issued or delivered pursuant to this Plan. If 
an Award vests or becomes exercisable with respect to a fractional Share, such installment will instead be rounded to the next 
highest whole number of Shares, except for the final installment, which will be for the balance of the total Shares subject to the 
Award. If a fractional Share is granted under an Award, the Committee shall pay cash to Participant in an amount equal to the 
proportional Fair Market Value of such fractional Share in lieu of any such fractional Share, and any rights with respect to such 
fractional Share shall be cancelled, terminated and otherwise eliminated. 

SECTION 24.          Qualification of Plan.  This Plan is not intended to be, and shall not be, qualified under Section 

401(a) of the Code. 

SECTION 25.          Compliance within Jurisdiction.  Notwithstanding any provision herein to the contrary, this Plan 
shall not be effective in any jurisdiction, and no Awards shall be granted to residents thereof, unless the Plan has been properly 
qualified under the applicable securities laws, if any, of such jurisdiction. 

SECTION  26.          Severability.   If  any  provision  of  this  Plan  or  any  Award  is,  or  becomes,  or  is  deemed  to  be, 
invalid, illegal or unenforceable in any jurisdiction or as to any individual or Award, or would cause this Plan or any Award to 
fail to comply under any law deemed applicable by the Committee, such provision shall be construed or deemed amended to 
conform to applicable law, or if it cannot be construed or deemed amended without, in the sole determination of the Committee, 
materially altering the intent of this Plan or the Award, such provision shall be stricken as to such jurisdiction, individual or 
Award and the remainder of this Plan and any such Award shall remain in full force and effect. 

SECTION 27.          Headings.  Headings are given throughout this Plan solely as a convenience to facilitate reference. 
Such headings shall not be deemed in any way material or relevant to the construction or interpretation of this Plan or any 
provision thereof. 

SECTION 28.          Gender and Number. In construing the Plan, any masculine terminology herein shall also include 
the feminine, and the definition of any term herein in the singular shall also include the plural, except when otherwise indicated 
by the context. 

A-12 

 
 
 
 
 
 
 
 
 
UNITED STATES 
SECURITIES AND EXCHANGE COMMISSION 
Washington, D.C.  20549 
FORM 10-K 
ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(D) OF THE SECURITIES EXCHANGE ACT OF 1934 
For the fiscal year ended December 31, 2016 
OR 
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(D) OF THE SECURITIES EXCHANGE ACT OF 1934 
For the transition period from                  to                  
Commission File No. 001-33601 
GlobalSCAPE, Inc. 
(Exact name of registrant as specified in its charter) 

☒ 

☐ 

Delaware 
(State or other jurisdiction of incorporation or organization)

74-2785449 
(I.R.S. Employer Identification No.)

4500 Lockhill-Selma, Suite 150 
San Antonio, Texas 
(Address of Principal Executive Office)

78249 
(Zip Code) 

(210) 308-8267 
(Registrant’s Telephone Number, Including Area Code) 
Securities registered pursuant to Section 12(b) of the Act:  

Common Stock, par value $0.001 per share
(Title of Class) 

NYSE MKT, LLC 
(Name of exchange on which registered)

Securities registered pursuant to Section 12(g) of the Act: 
None 

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. 
☐ Yes   ☒ No 
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act. 
☐ Yes   ☒ No 
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities 
Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and 
(2) has been subject to such filing requirements for the past 90 days. 

☒ Yes   ☐ No 
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every 
Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the 
preceding 12 months (or for such shorter period that the registrant was required to submit and post such files). 

☒ Yes          ☐ No 
Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K (§ 229.405 of this chapter) is not 

contained herein, and will not be contained, to the best of registrant’s knowledge, in definitive proxy or information statements 
incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K.   ☐ Yes   ☒ No 

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer or a smaller 
reporting company.  See definition of “accelerated filer”, “large accelerated filer” and “smaller reporting company” in Rule 12b-2 of the 
Exchange Act (check one): 

Large Accelerated filer ☐ 

Non-Accelerated filer ☐ 
(Do not check if a smaller reporting company)

Accelerated filer ☐ 

Smaller Reporting Company ☒ 

Indicate by check mark if the registrant is a shell company (as defined in Rule 12b-2 of the Act). 
☐ Yes          ☒ No 
As of June 30, 2016, the last day of the registrant’s most recently completed second fiscal quarter, the aggregate market value of the 

common stock held by non-affiliates of the registrant was $50,513,026 based on the closing sale price as reported on the NYSE MKT. 

As of March 20, 2017, there were 21,566,831 shares of common stock outstanding. 

Documents Incorporated by Reference 

Portions of the Registrant’s Proxy Statement for the 2017 Annual Meeting of Stockholders to be held on May 10, 2017, are 

incorporated by reference in Part III hereof. 

 
 
 
 
TABLE OF CONTENTS 

PART I 

Page 

Item 1. 

Business 

Item 1A.  Risk Factors 

Item 1B.  Unresolved Staff Comments 

Item 2. 

Properties 

Item 3. 

Legal Proceedings 

Item 4. 

Mine Safety Disclosures 

PART II 

Item 5. 

Market for Registrant’s Common Equity and Related Stockholder Matters and Issuer Purchases of 
Equity 

Item 6. 

Selected Financial Data 

Item 7. 

Management’s Discussion and Analysis of Financial Condition and Results of Operation 

Item 8. 

Financial Statements and Supplementary Data 

Item 9. 

Changes in and Disagreements with Accountants on Accounting and Financial Disclosure 

Item 9A.  Controls and Procedures 

Item 9B.  Other Information 

Item 10.  Directors, Executive Officers and Corporate Governance 

Item 11. 

Executive Compensation 

PART III 

Item 12. 

Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters 

Item 13. 

Certain Relationships and Related Transactions, and Director Independence 

Item 14. 

Principal Accountant Fees and Services 

Item 15. 

Exhibits and Financial Statement Schedules 

PART IV 

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Preliminary Notes 

GlobalSCAPE®, CuteFTP®, CuteFTP Pro®, CuteBackup®, DMZ Gateway®,  EFT Cloud 
Services®GlobalSCAPE Securely Connected®, CuteSendIt®, and Mail Express® are registered trademarks of 
GlobalSCAPE, Inc.   

Secure FTP Server™, Wide Area File Services™, WAFS™, CDP™, Advanced Workflow Engine™, AWE™, , 

EFT Server™, EFT Workspaces™, Enhanced File Transfer™, Enhanced File Transfer Server™, Secure Ad Hoc Transfer™, 
SAT™, EFT Server Enterprise™, Enhanced File Transfer Server Enterprise ™, Desktop Transfer Client™, DTC™, Mobile 
Transfer Client™, MTC™, Web Transfer Client™, Workspaces™, Accelerate™,  WTC™,  Content Integrity Control™, 
Advanced Authentication™ and scConnect™ are trademarks of GlobalSCAPE, Inc.  

TappIn® and design are registered trademarks of TappIn, Inc., our wholly-owned subsidiary.  

TappIn Secure Share ™, Social Share ™, Now Playing ™, and Enhanced A La Carte Playlist ™, are trademarks of 

TappIn, Inc., our wholly-owned subsidiary.  

Other trademarks and trade names in this Annual Report are the property of their respective owners. 

In this report, we use the following terms: 

“B2B” means business-to-business. 

“BYOL” means bring your own license. 

“Cloud” or “cloud computing” refers to pooled computing resources, delivered on-demand, over the Internet.  In the 
same  manner  that  electricity  is  delivered  on-demand  from  large  scale  power  plants,  cloud  computing  is  delivered  from 
centralized data centers to users all over the world. 

“DMZ”  or  Demilitarized  Zone  refers  to  a  computer  host  or  perimeter  network  inserted  between  a  trusted  internal 

network and an untrusted public network such as the Internet. 

“FTP” or File Transfer Protocol is a protocol used to exchange or manipulate files over a computer network such as 

the Internet. 

“MFT”  or  Managed  File  Transfer  refers  to  software  solutions  that  facilitate  the  secure  transfer  of  data  from  one 

computer to another through a network. 

“RFC”  or  Request  for  Comment  is  a  memorandum  published  by  the  Internet  Engineering  Task  Force  describing 

methods, research, or innovations applicable to the working of the Internet and Internet-connected systems. 

“SaaS” or Software-as-a-Service uses hosted, cloud computing approaches in which the customer additionally does 

not need to install the underlying software on its own computer systems to access the application. 

 “SSL” or Secure Sockets Layer uses cryptography to encrypt data between the web server and the web browser. 

Forward-Looking Statements 

This Annual Report on Form 10-K contains “forward-looking statements” within the meaning of Section 27A of the 

Securities Act of 1933, as amended, and Section 21E of the Securities and Exchange Act of 1934, as amended.  “Forward-
looking statements” are those statements that are not of historical fact but describe management’s beliefs and 
expectations.  We have identified many of the forward-looking statements in this Annual Report by using words such as 
“will”, “anticipate,” “believe,” “could,” “estimate,” “may,” “expect,” “potentially” and “intend.”  Although we believe these 
expectations are reasonable, our operations involve a number of risks and uncertainties, including those described in the 
“Risk Factors” section of this Annual Report and other documents filed with the Securities and Exchange 
Commission.  Therefore, GlobalSCAPE’s actual results could differ materially from those discussed in this Annual Report. 

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Item 1.   Business 

PART I 

Company Overview 

We develop and sell computer software that provides secure information exchange, data transfer and sharing 

capabilities for enterprises and consumers. We have been in business for over twenty years and have sold our products to 
thousands of enterprises and more than one million individual consumers throughout the world. 

Our primary business is selling and supporting managed file transfer, or MFT, software for enterprises. MFT 

software facilitates the transfer of data from one location to another across a computer network within a single enterprise or 
between multiple computer networks in multiple enterprises. The brand name of our MFT product platform is Enhanced File 
Transfer, or EFT. 

We earn most of our revenue from the sale of EFT and products that are part of our EFT platform. We earn revenue 

from the sale of perpetual software licenses, providing products under software-as-a-service, or SaaS, subscriptions, 
providing maintenance and support services, or M&S, and offering professional services for product customization and 
integration. 

We also sell other products that are synergistic to EFT including Mail Express, WAFS, and CuteFTP. Collectively, 

these products constituted less than 10% of our total revenue in 2016. 

We focus on selling our EFT platform products in a business-to-business environment. We expect that the majority 
of the resources we will expend in the future for product research, development, marketing and sales will focus on our EFT 
platform products. We believe our products and business capabilities are well-positioned to compete effectively in the market 
for MFT products. 

For a more comprehensive discussion of the products we sell and the services we offer, see Software Products and 

Services below. 

We have won multiple awards for performance and reputation, including: 

 

In 2016 and 2017: 
-  Recognized for three Info Security Products Guide 2017 Global Excellence Awards for distinguished 

achievements in product innovation in categories that included: 

Innovation in Compliance (Gold Winner) – Enhanced File Transfer 

 
  Cloud/SaaS Solutions (Gold Winner) – EFT Cloud Services 
  BYOD Security (Bronze Winner) – EFT Workspaces 

-  Recognized as a 2016 Top Workplace bySan Antonio Express-News, marking GlobalSCAPE’s sixth 

recognition as a Top Workplace in San Antonio. 
Selected for CRN’s 2016 Cloud Computing Partner Program Guide 

- 
-  Certified as a great workplace by the independent analysts at Great Place to Work 
-  Recognized for product excellence by the 2016 Golden Bridge Awards in several categories, including: 

  EFT – Gold Winner in Access Compliance and Risk Management 
  EFT Cloud Services – Gold Winner in Managed File Transfer 

-  Recognized for distinguished product achievements by Network Products Guide’s 2016 IT World 

Awards in several categories, including: 

  The Workspaces module, a part of EFT – Gold Winner in BYOD Security 
  EFT – Bronze Winner in Compliance 
  Mail Express – Bronze Winner in Email Security and Management 

-  Named byComputerworld as one of the best companies to work for in IT for the third consecutive year 

with a ranking of #3 in the small company category. 

-  Recognized by theSan Antonio Business Journal as a 2016 Best Place to Work, making this the fifth time 

GlobalSCAPE has received this honor. 

-  Honored as the HR Employer of the Year and Excellence in Engagement Strategy in North America by 

the HRO Today Services and Technology Association. 

-  Received a 5-Star rating in The Channel Company’s CRN 2016 Partner Program Guide for the second 

year in a row. 

-  Named byTexas Monthly magazine as one of the best companies to work for in Texas for the sixth year 

in a row with a ranking of #16 in the medium size category. 

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-  Received Info Security Products Guide 2016 Global Excellence Awards for distinguished achievements 

in product innovation that included: 

  EFT Workspaces – Gold Winner in BYOD Security. 
  Enhanced File Transfer – Silver Winner in Compliance. 
  EFT Cloud Services – Bronze Winner in Cloud Security. 
  Mail Express – Bronze Winner in Email Security and Management. 

-  Named as Leader in Secure Information Exchange Services 2016 – Texas by the Corp America 2016 

Small Cap Awards. 

 

In 2015: 
-  Listed as a Champion in the Ad-Hoc Mid-Market category and a Leader in the Ad-Hoc Enterprise use 
case by Info-Tech Research Group within its Managed File Transfer Vendor Landscape report. This is 
the second consecutive time that Info-Tech Research Group has named GlobalSCAPE a Champion 
within this report. 

-  Named one of the best places to work in the information technologies small business category by 

Computerworld for the fourth time. 

-  Named as one of San Antonio’s best places to work by theSan Antonio Business Journal for the fifth 

time in the medium size category. 

-  Received a 5-Star rating in The Channel Company’s CRN 2015 Partner Program Guide. 
-  Named byTexas Monthly magazine as one of the best companies to work for in Texas for the fifth year in 

a row with a ranking of #3 in the medium size category. 

-  Named to theSan Antonio Business Journal’s 2015 Fast Track list for companies with $10 million or 

more in revenue. 

-  Named by theSan Antonio Express News as the #1 Top Workplace for 2015 in the small company 

category, and recognized as one of the Top Workplaces for the fifth time. 

-  Two members of the channel leadership team recognized as The Channel Company’s 2015CRN Channel 

Chiefs. 

-  Two channel team members named to The Channel Company’s 2015CRN Women of the Channel list. 
-  Recognized by the Golden Bridge Business and Innovation Awards as a Gold Winner in the Managed 

File Transfer – Innovations category for EFT Workspaces. 

-  Recognized by the Info Security Products Guide’s Global Excellence Awards as a Gold Winner within 

the Compliance category for Enhanced File Transfer (EFT) and as a Bronze Winner within the Email 
Security and Management category for Mail Express. 

-  Recognized by the Network Products Guide awards as a Gold Winner in Compliance Data Centers for 

EFT v7.0 and a Silver Winner in Email, Security and Management with Mail Express v4. 

GlobalSCAPE was incorporated in Delaware in 1996.  Our address is 4500 Lockhill-Selma Road, Suite 150, San 

Antonio, Texas 78249. Our phone number is (210) 308-8267. 

Industry Background 

Communication across private and public computer networks that facilitates the movement and sharing of 
information between central and remote locations and with associates, employees, partners, suppliers, and customers is an 
integral part of daily operations for enterprises of all sizes. Corporate information managers must protect business assets, 
ensure that policies and processes meet regulations governing the management of sensitive information, and ensure that the 
right people have access to the right information, at the right place and at the right time. Global operations, diverse business 
partners and networks further emphasize the need for software applications that ensure compatibility, scalability, privacy, 
security and cost-effective integration. These requirements have created the need for maintaining the security of data and 
information in motion (for example, with traditional MFT solutions delivered as on-premises software or as a cloud service) 
and at rest (for example, through securely deleting or purging files or securely accessing stored data from mobile tablet or 
smartphone devices). 

The increase in high-profile and large scale data breaches in corporate enterprises and government agencies 

involving access to information in an unauthorized manner have created a heightened awareness of the vulnerability of 
critical and confidential data. As a result, attention at an unprecedented level is being paid to the security and integrity of 
systems that store and transfer data electronically. In many cases, this emphasis involves assessing the adequacy of the 
security, reliability and visibility provided by existing MFT systems. 

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The need for secure MFT solutions is particularly strong for organizations faced with a daunting array of privacy, 
security, and remote accessibility challenges stemming from various regulatory and business requirements for data privacy 
and confidentiality. Regulatory and privacy requirements include federal legislation and regulations such as the Health 
Insurance Portability and Accountability Act (HIPAA), the Gramm-Leach-Bliley Act (GLBA),the Federal Trade 
Commission Red Flags Rules, as well as state legislation and regulations in the U.S such as California Senate Bill (SB) 1386 
and the data security regulations issued by the Massachusetts Office of Consumer Affairs and Business, as well as the 
extraterritorial requirements such as the European Union Data Privacy Directive. Some of these statutes and regulations 
impose severe penalties for improper disclosure of confidential information.  Industry best-practices such as the Payment 
Card Industry Data Security Standard (PCI DSS) and self-imposed business requirements lead to the need to secure and 
protect consumer information, intellectual property and trade secrets. Use of secure MFT solutions offer protection against 
disclosure of proprietary information and also reduce corporate risks associated with the potentially devastating consequences 
of security breaches. 

Our primary industry is known as managed file transfer. The MFT industry has its technical origin in the file transfer 

protocol, or FTP.  FTP dates back to 1980 (RFC 765, later superseded by RFC 959), with even earlier RFCs guiding prior 
attempts to establish standards for file transfer protocols. The use of file transfer protocols increased dramatically with the 
explosive growth of the Internet and the World Wide Web during the 1990s. The MFT industry arose from recognition that 
FTP alone does not provide adequate security and management capabilities for file transfers. MFT solutions offer a greater 
degree of security and control than FTP. Features available in MFT solutions include integrated security, auditing 
capabilities, performance monitoring, and reporting. The MFT industry includes low cost, or even free, solutions that offer 
basic capabilities. However, we believe businesses and even individuals require more advanced solutions that provide 
scalability, enhanced security options, automated workflow, dedicated maintenance and support, and other features that 
facilitate high-confidence, secure and cost effective file transfers. 

Cloud computing is a model for enabling convenient, on-demand network access to a shared pool of configurable 
computing resources (e.g., networks, servers, storage, applications, and services) that can be rapidly provisioned, released, 
and scaled to meet requirements.  We believe the continuing movement to cloud services is analogous to the 
telecommunications shift from dedicated point-to-point circuits to a delivery model in which the entire telecommunications 
infrastructure potentially can be used to establish, maintain, and manage individual connections on an as-needed basis. 

Strategy 

We intend to build upon our leadership position in the MFT market to provide businesses, other organizations, and 

individual users with the solutions necessary to meet their growing need for secure information exchange. From our 
perspective, fully addressing this need for secure information exchange requires consideration of capabilities beyond 
traditional MFT, including the sharing of content between both people and businesses, work group collaboration, access to 
content outside the data center, business-to-business partner enablement, electronic data interchange, integration between 
systems and information, solution-wide governance, and advanced visibility including analytics, dashboards, and transaction-
level control. We intend to use our EFT platform as a foundation for expanding our product offerings into areas adjacent to 
MFT that are often addressed and managed by the same decision-makers who purchase our EFT platform. Going forward, we 
intend to focus on determining which areas of our business will contribute to our future growth in their current state, need 
additional investment to contribute in the desired manner or require further analysis to determine their place in our product 
offerings. 

As we evolve our solution portfolio, we intend to maintain an appropriate balance between legacy and new 

solutions, including making choices about transitioning, sustaining, or retiring solutions as necessary to best operate under 
prevailing business conditions. Transitioning or sustaining solutions may involve consolidating capabilities within our 
solution portfolio, releasing upgrades in response to market or customer needs, or making bug fixes. We also may phase out 
solutions and earlier versions of our solutions periodically in accordance with our end-of-live, or EOL, policy. 

In addition to expanding our products into areas adjacent to MFT, we also believe that we need to continue to 

expand the means of delivering our MFT products.  To that end, we intend to continue expanding our capability to deliver 
our MFT products through EFT Cloud Services which provides a flexible continuum of features and functions that gives the 
user the ability to pick and choose the extent to which they want to own or outsource the capabilities of our EFT platform. 
EFT Cloud Services also provides organizations the flexibility of deploying on-premises, in the cloud or in a hybrid cloud 
environment with all of the security, compliance, scalability, and visibility features of an on-premises managed file transfer 
solution. We continually evolve our strategic focus based on our vision for product innovation and development, our 
assessment of visibility of and demand for our products in the marketplace, and our evaluation of desired approaches for 
selling and delivering our products.  Our strategic focus consists of:   

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  Ongoing innovation of our EFT platform to address the expanding needs of our existing customers and to 

enhance our products’ appeal to new customers. 

  Licensing, developing and/or acquiring technologies with features and functions that are complementary to and 

synergistic with our EFT platform so as to expand the breadth of our products offerings. 

  Enhancing our sales and marketing programs to improve identification of potential demand for our products and 

to increase the rate at which we are successful in selling our products. 

Ongoing Innovation of Our EFT platform to Address the Expanding Needs of Our Existing Customers and to 
Enhance Our Products’ Appeal to New Customers. 

We seek to continue to improve and enhance our core technology, primarily in the MFT space, in both breadth and 
depth.  By focusing on the breadth of the product, we seek to pursue different segments of the market to ensure that we have 
offerings that meet the needs of small and medium businesses, or SMBs, but also scale to meet the demands of larger 
enterprises.  This will require new features and packages to be released to these audiences.  We believe that increasing the 
depth of our products by adding new features will allow us to increase sales to our existing client base by helping them solve 
additional problems within their organizations.  Examples of innovation in our core technology for the 2016 fiscal year 
included EFT Workspaces, which permits end users to collaborate more effectively in a peer-to-peer relationship without 
having to rely on central administrators, and EFT Event Rule Enhancements, which expanded our capabilities with workflow 
optimization and enhanced automation.  We will continue to focus on our core technology to ensure its continued success. 

Gartner Inc., a notable industry analyst, and International Data Corporation have stated that the annual MFT market 
is in excess of $700 million. We are a leader in MFT products and services. In 2015, 2013 and 2012, we achieved one of the 
highest ratings in the Managed File Transfer Vendor Landscape Report from Info-Tech Research Group by being designated 
a “Champion” in its Vendor Landscape report. Info-Tech Research Group evaluated criteria such as strategy, viability, sales 
and support reach, and channel partner programs. Its evaluation of our strategy garnered one of the highest possible scores 
due in part to our focus on security and regulatory compliance. Also playing a role in our rating was the assessment of EFT 
Enterprise, our primary MFT platform. EFT Enterprise was commended for its ability to meet advanced security 
requirements, its flexible deployment options and modular architecture. In addition, we also were positioned in the Leader’s 
quadrant of the Gartner Magic Quadrant for Managed File Transfer in the latest years for which Gartner published this 
magic quadrant. We have since added adjacent-market capabilities, such as accelerated file transfer, business automation and 
business activity monitoring, to the EFT platform using our modular solution architecture. We believe that these capabilities 
are helping underpin the consistent growth in revenue from the EFT platform since they enable additional sales to existing 
clients and enhance the appeal of our software solutions to prospective, new clients. 

With MFT capabilities increasingly being integrated into B2B gateways, data integration, service oriented 

architecture, and other technical solutions, we believe that the need to keep evolving our solutions and entering adjacent 
markets also is clear. We continue to believe the market will shift toward consideration of traditional MFT as more of a 
“feature” than a solution. This shift may take many years, but we believe early recognition of the trend and appropriate 
strategic planning increase our potential for evolving our solutions in front of the ongoing market changes. Placing our MFT 
offerings in a unified framework that provides comprehensive solutions to our clients’ information exchange requirements in 
a secure manner, while enabling users to perform their duties wherever and whenever needed, will be a key strategic element 
to further establish our market leadership in the broader markets. We believe key features such as collaboration, integration 
of disparate capabilities and systems into the MFT framework, and enhanced application support around the edge of MFT 
will increase client value and expand revenue opportunities. 

Licensing, Developing and/or Acquiring Technologies With Features and Functions that are Complementary to and 
Synergistic with our EFT Platform so as to Expand the Breadth of Our Products Offerings. 

The second area of strategic focus continues with product innovation but extends beyond pure MFT into adjacent 

segments and technologies.  We have made investments to integrate the capabilities of products and technologies such as 
Mail Express and scConnect into our EFT platform. We will continue to focus on determining which areas of our business 
will contribute to our future growth in their current state, need additional investment to contribute in the desired manner, or 
require further analysis to determine their future strategy. 

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Our solution portfolio may evolve over time, for example, through development of new offerings in adjacent 

markets or through acquisitions of technologies by licensing, partnering or by acquiring companies which own such 
technologies. We also maintain an active research and development program and work closely with partners and others in the 
industry to identify new solution opportunities. We also intend to remain alert for attractive opportunities to collaborate with 
others or perhaps combine other revenue-producing technologies with ours to expand our product offerings and reach. 

We  have  allocated  significant  resources  in  recent  years  to  enhancing  our  existing  products  and  developing  new 
solutions. This strategic focus has resulted in us adding features and functions to our EFT platform products and enhancing our 
ability to deliver those products to our customers in a variety of ways ranging from an on-premise, perpetual license to a full 
SaaS offering. 

While storing and accessing data in a cloud environment is viable in many circumstances, we believe there also is a 
significant demand in the marketplace for the ability to access data in a manner similar to that offered by cloud computing but 
with the data being accessed and stored within the security of computers, servers or data centers owned by or dedicated solely 
to a particular individual or enterprise, rather than in the cloud. We believe our secure content mobility products potentially 
can provide or contribute to that functionality. Therefore, we intend to continue to expand and enhance these capabilities. 

As we evolve our solution portfolio, we intend to maintain an appropriate balance between legacy and new 

solutions, including making choices about transitioning, sustaining, or retiring solutions as necessary to best operate under 
prevailing business conditions. Transitioning or sustaining solutions may involve consolidating capabilities within our 
solution portfolio, releasing upgrades in response to market or customer needs, making bug fixes, or phasing-out solutions 
periodically. 

Enhancing our sales and marketing programs to improve identification of potential demand for our products and to 
increase the rate at which we are successful in selling our products. 

We intend to sustain a high level of execution of our demand generation activities through our marketing group to 

provide a continuing flow of sales leads to our direct sales personnel and our channel sales partners.  We maintain lead 
generation programs that helped us to achieve the record revenues and bookings in 2016. During 2017, our sales and 
marketing efforts will continue to focus on enabling our channel partners and engaging their customers and prospects. We 
will continue to enhance our partner program to reward our partners who participate in our sales and technical certifications 
and drive new opportunities for us.  We believe that our marketing, sales and channel demand generation programs will 
continue to be a primary growth driver for GlobalSCAPE in 2016 and beyond. 

We also intend to continue to emphasize ongoing initiatives to elevate our product and corporate profiles and 
awareness under the GlobalSCAPE brand. We believe that the transformation of our product lines into a more comprehensive 
solution architecture will continue to elevate this brand awareness with larger enterprises while still serving the needs of our 
traditional clients.  We will use internal resources as well as outside marketing and communications professionals to support 
this work. 

We conduct business with thousands of organizations around the world. We provide solutions to some of the 

world’s largest manufacturers, distributors, banks, insurance companies, healthcare providers, automakers, film companies 
and technology providers. Given the breadth and depth of these market opportunities, we believe the effectiveness of a direct 
sales approach using only our in-house personnel to sell our products is limited by the number of qualified sales people we 
can hire and the number of prospective clients to whom they can present our products.  Accordingly, throughout 2016, we 
increased our emphasis on expanding our third-party sales channel relationships and intend to continue doing so for the 
foreseeable future. 

We believe that utilizing and expanding our third-party sales channel relationships allows us to leverage the existing 

base of sales people in place in those companies and their existing customer relationships. In addition to exposing our 
products to hundreds, and potentially thousands, of sales people employed by those third-party resellers, our products can 
benefit from proven sales programs and methodologies in those organizations that are financed and supported by those 
selling partners.  We believe operating an aggressive channel reseller program provides an opportunity for our products to be 
presented to a notably larger number of potential buyers and in a more rapid fashion than if we attempted the same effort 
using only our direct salespersons.  We will continue to expand and enhance our existing channel relationships while at the 
same time identifying and engaging additional channel partners. Using this approach, we believe we can maintain and expand 
the exposure for our products in the marketplace in a manner that would probably take several years for us to accomplish on 
our own. 

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We believe this channel sales program helps us establish and maintain a lower-touch delivery model through which 

we train these partners to sell and distribute our solutions and provide them sales and marketing tools to support that effort. 
We utilize this approach to reduce our overall cost of marketing and selling our solutions in areas where it would be costly to 
establish a presence with our own employees. To facilitate this approach, we host channel partner conferences to provide a 
forum for exchanging ideas and delivering partner-specific sales education and training. Additionally, channel partners 
supplement our own demand generation efforts and provide access to client bases that previously would not have been 
available to us. 

Software Products and Services 

 We develop and sell computer software that provides secure information exchange, file transfer and file sharing 
capabilities for enterprises and consumers. We have been in business for over twenty years and have sold our products to 
thousands of enterprises and more than one million individual consumers throughout the world. 

Our primary business is selling and supporting MFT software for enterprises. MFT software facilitates the transfer 

of data from one location to another across a computer network within a single enterprise or between multiple computer 
networks in multiple enterprises. These transfers may be ongoing, repetitive activities executed by automated software 
routines that occur without human intervention, or they may be transfers that people create and complete in the absence of 
automated routines or as a result of ad-hoc, special situations that arise from time-to-time. Examples of enterprise-level 
activities that rely on MFT software include: 

  Transfer of transactional information within an enterprise on a repetitive basis from one geographic location to 
another, such as a transfer of deposit and withdrawal information throughout the day from a branch of a bank to 
a central data processing center at another location. 

  Movement of accumulated information within an enterprise from one data processing application to another on 
a periodic basis, such as a transfer of bi-weekly payroll information from a payroll system that is used to pay 
employees to a job cost system that is used to manage the cost of a project. 

  Exchange of information between enterprises to facilitate the completion of one or more business transactions, 

such as a retailer transmitting inventory purchasing requirements produced by its material requirements 
planning system to an order entry system at a supplying vendor. 

We have multiple revenue streams from our MFT products that include: 

  Perpetual software licenses under which customers install our products in their information systems 

environment on computers they manage and either own or otherwise procure from a cloud services provider, 
including deploying our products at a cloud services provider in a BYOL environment. 

  Cloud-based, hosted SaaS solutions that we sell on an ongoing subscription basis resulting in our earning a 

recurring, monthly subscription fee to access the service. 

  M&S. 
  Professional services for product customization and integration. 

We also sell products that can be synergistic to our MFT products. These products have capabilities that: 

  Support information sharing and exchange capabilities using traditional email systems. 
  Enable enterprise file synchronization and sharing. 
  Enhance the ability to replicate, share and backup files within a wide area network or local area network, 
thereby allowing users to access their data at higher speeds than possible with most alternate approaches. 

  Support file transfers by individuals and small businesses. 

We earn most of our revenue from the sale of our MFT products that support business-to-business activities and are 
strategically focused on selling products in that environment. The majority of our resources that we will expend in the future 
for product research and development, marketing, and sales will concentrate on the MFT business-to-business market. We 
believe our products and business capabilities are well-positioned to compete effectively in that market. 

Some of our products support consumer-oriented file transfers and file sharing. Even though these products are 

profitable on an overall basis, we anticipate the future resources we will expend related to products sold to consumers and the 
associated revenue we earn from those products will continue to be a minor part of our business. 

7 

 
  
  
 
 
 
 
 
 
 
 
 
The discussion following presents a summary description of our specific products and solutions. 

Managed File Transfer – Enhanced File Transfer Platform 

Enhanced File Transfer, or EFT, is the brand name of our core MFT product platform. EFT was awarded multiple 
industry awards in compliance categories in 2016 including the 2016 Golden Bridge awards, the Network Product Guide’s 
2016 IT World Awards, and the 2016 Info Security Products Guide Global Excellence Awards. 

The EFT platform provides users the ability to securely transmit data from one location to another using any number 

of files of any size or configuration. It facilitates management, monitoring, and reporting on file transfers and delivers 
advanced data transfer workflow capabilities to move data and information into, out of, and throughout an enterprise. Notable 
features and capabilities of the EFT platform include: 

  State-of-the-art, enterprise-level security when transferring information within or between computer networks 
as well as for collaboration with business partners, customers, and employees. EFT provides automation that 
supports effective integration of back-end systems. It has built-in regulatory compliance, governance, and 
visibility controls to provide a means of safely maintaining information. EFT offers a high level of performance 
and scalability to support operational efficiency and maintain business continuity. Administrative tools are 
provided at various levels of granularity to allow for complete control and monitoring of file transfer activities. 

  Transmission of critical information such as financial data, medical records, customer files, vendor files, 

personnel files, transaction activity, and other similar documents between diverse and geographically separated 
network infrastructures while supporting a range of information protection approaches to meet privacy and 
other security requirements. In addition to enabling the secure, flexible transmission of critical information 
using servers, desktop, and notebook computers and a wide range of network-enabled mobile devices, our 
products also provide customers with the ability to monitor and audit file transfer activities. 

  Compliance with government regulations and industry standards relating to the protection of information while 
allowing users to reduce information systems and technologies costs, increase efficiency, track and audit 
transactions, and automate processes. Our solutions also provide data replication, acceleration of file transfer, 
sharing/collaboration, and continuous data backup and recovery to our customers. 

The EFT platform provides a common, scalable MFT environment that accommodates a broad family of 

accompanying modules to provide enterprises with increased security, automation, and performance when compared to 
traditional FTP-based and e-mail delivery systems. Various, optional modules allow users to select the solution configuration 
most applicable to their requirements for auditing and reporting, encryption, ad hoc and web-based file transfers, operability 
in or through a DMZ network, and integration with back-end business processes, including workflow automation capabilities. 

During 2015 and 2016, we released new versions of our EFT platform and new modules which added several 

enhancements and capabilities including: 

  Advanced Authentication Module (AAM) that increases the interoperability of EFT with multiple 

authentication methods. AAM provides a single source of authentication across a customer’s infrastructure. 

  Workspaces, which is a file-sharing module that allows employees to create their own groups and assign 

permissions for those groups, much like a virtual data room, to provide access to files for which they themselves 
have access on the EFT server.  This functionality is accomplished without compromising the security, control, 
and governance of those files. 

  A Workspaces Outlook plugin that provides secure ad hoc file transfers via email, providing customers with the 
reporting features in EFT and combining them with the simplicity and security of sending files with Mail 
Express. The integration of these two products takes the best features in Mail Express and incorporates them 
into EFT. 

  Accelerate, which is an accelerated file transfer module that boosts the speed and efficiency of secure data 

transfers and allows for the fast transfer of large files over disparate geographic distances. 

  Enhanced compatibility of web transfer client file transfers through HTML5 support in addition to the existing 

 
 

Java Runtime Environment. 
Increased scalability and business continuity with more flexible, uninterrupted file transfer service. 
Improved facilitation of PCI DSS version 3.0 compliance with updates to security components, such as PGP 
and AS2. 

  Enhanced and expanded event rule functionality which improves the ability to integrate our products with client 

business processes and backend systems. 

8 

 
 
 
 
 
 
 
 
 
We expect to continue to enhance the EFT platform with capabilities that improve its speed and responsiveness of 

performance, provide additional administration flexibility supporting cross-platform implementation with our DMZ Gateway 
solution, offer business activity monitoring, and provide additional language support. 

Most EFT customers choose to purchase a perpetual software license for a one-time fee paid at the time of purchase 

and under which they install the software on equipment they own and/or manage. In almost all cases, they also purchase 
ongoing M&S for which they pay us a recurring, annual amount that typically is 20% to 30% of the price of the software 
license. 

If a customer prefers to use the capabilities of EFT in a SaaS fashion, we offer EFT Cloud Services for a monthly 

subscription fee. The EFT platform delivered in this manner has the same features and functionality as our EFT platform 
installed at a customer site. EFT Cloud Services allows users to reduce their upfront cost and achieve other recognized 
benefits of cloud-based managed file transfer SaaS subscription solutions, including strong service level agreements for 
information technologies infrastructure reliability and performance.  EFT can also be deployed for customers, on a BYOL 
basis, in their infrastructures running through Amazon Web Services or Microsoft AZURE. We have also initiated offering 
EFT Enterprise direct to buyers on a pre-deployed basis in the Amazon Web Services and Microsoft Azure Marketplaces.    

EFT Cloud Services provides a flexible continuum of features and functions that gives the user the ability to pick 

and choose the extent to which they want to own or outsource the capabilities of our EFT platform. EFT Cloud Services gives 
organizations the flexibility of deploying on-premises, in the cloud or in a hybrid cloud environment with all of the security, 
compliance, scalability, and visibility features of an on-premises managed file transfer solution. Users of EFT Cloud Services 
have the option to work with a variety of top hosting providers that best fit their needs. We offer flexible subscription pricing 
under one, two, and three-year contracts that can help our customers minimize or eliminate upfront capital expenditures and 
possibly reduce their ongoing operating costs. Subscription revenue from EFT Cloud Services is increasing but is not yet a 
material portion of the total revenue from our EFT platform. 

Secure Information Sharing and Exchange Solution – Mail Express 

Mail Express is a solution that provides secure information sharing and exchange capabilities leveraging traditional 

email workflow. It is a stand-alone product installed in a client-server environment that allows users to send and receive 
secure, encrypted e-mail and attachments of virtually unlimited size. Mail Express was a Bronze Winner in Email Security 
and Management by Network Products Guide’s 2016 IT World Awards. 

To broaden the appeal and capabilities of Mail Express, we are developing functionality that integrates the features 

of Mail Express into the EFT platform. This integration will take the superior control, visibility and monitoring capabilities of 
the EFT platform and make them available to administrators and users in an email environment.  This integrated product will 
improve operational efficiency by providing a coordinated user interface through which data movement activities using both 
our EFT and Mail Express products can be managed. 

Wide Area File Services Solution - WAFS 

Our WAFS software product uses data synchronization to further enhance the ability to replicate, share and backup 

files within a wide area network or local area network, thereby allowing users to access their data at higher speeds than 
possible with most alternate approaches. The software uses byte-level differencing technology to update changes to files with 
minimal impact on network bandwidth while also ensuring that files are never overwritten, even if opened by other remote 
users. Other key features of WAFS include native file locking, replication to multiple locations simultaneously, adherence to 
access control list file permissions, and full UTF-8 support. 

We will continue to offer WAFS as a stand-alone product and provide M&S services to customers who purchased 

WAFS in the past and who purchase it in the future. We do not expect to expend significant resources in the future expanding 
the features and capabilities of WAFS. 

File Transfer Solution for Consumers - CuteFTP  

CuteFTP is our original product introduced in 1996. It is a file transfer program generally used by individuals and 

small businesses. It remains popular today and generates incremental revenue for us at a relatively low cost. 

9 

 
 
 
 
 
  
 
  
 
  
 
 
 
 
 
CuteFTP continues to have significant brand recognition in the market.  Our current CuteFTP Version 9 introduced 

several notable new features including: 

  Support for Unicode (UTF-8) characters that allows greater international use. 
  Web Distributed Authoring and Versioning (WebDAV) support to facilitate collaboration between users in 

editing and managing documents and files stored on World Wide Web servers. 

Version 9 simplified our CuteFTP product line by consolidating all the features of our previous multi-product CuteFTP 
product line for Windows operating systems into this single version. We continue to offer CuteFTP Version 3.1 software for 
Mac  platforms. We believe  current  versions  of  CuteFTP  appeal  to  users wanting  features  more  robust  than offered  in free 
alternatives such that it will be a product competitive in the marketplace for the foreseeable future. 

We will continue selling CuteFTP as a stand-alone product and providing M&S services to customers who purchased 
CuteFTP in the past and who purchase it in the future. We do not expect to expend significant resources in the future expanding 
the features and capabilities of CuteFTP. 

Professional Services 

We offer a range of professional services to complement our on-premises and SaaS solutions. These professional 

services include product customization and system integration, solution “quickstart” implementations, business process and 
workflow, policy development, education and training, and solution health checks. In addition, we may provide longer-term 
engineering services, including supporting multi-year contracts, if necessary, to support certain solution implementations and 
integrations.  

Maintenance and Support 

We offer M&S contracts to licensees of all of our software products. These M&S contracts entitle the licensee to 

software upgrades and technical support services in accordance with the terms of our M&S contract.  Standard technical 
support services are provided via email and telephone during our regular business hours.  For certain of our products, we 
offer a Platinum M&S contract which provides access to emergency technical assistance 24 hours per day, 7 days a week. 

Most of our M&S contracts are for one year although we also sell multi-year contracts. M&S is purchased by 
substantially all buyers of our EFT platform as well as by many customers who purchase our other products. Customers with 
M&S pay us a recurring, annual amount that is typically 20% to 30% of the software license price. A majority of our 
customers with M&S contracts renew them each year. 

Sales and Marketing 

We emphasize developing our direct sales staff and reseller channel to capture sales through a high level of 

individual attention to the customer.  We provide our sales staff and resellers with training and professional development 
opportunities to ensure they are capable of meeting the needs of our prospects and customers. These sales team development 
activities focus on technical and process-oriented topical areas to enhance their ability to identify prospects, best position our 
solutions and develop pipeline opportunities into sales. 

We believe our reseller and distributor channel relationships allow us to leverage those third-party resources to 

increase our market penetration. We have established such relationships throughout the world and across industry lines. In 
particular, we are focused on growing our domestic reseller channel. 

Our marketing efforts focus on building brand awareness and capturing demand for our solutions. We take a two-

pronged approach that includes a blend of digital and channel marketing. Through our digital marketing initiatives, we have 
invested heavily in content syndication programming, resulting in outbound targeted campaigns that more effectively reach 
the right audience with white papers, case studies and competitor comparisons. We also conduct ongoing search-engine 
optimization techniques and Pay Per Click advertising to enhance our ranking for particular key words in search results of 
major search engines. We continue to invest in channel marketing through programs designed to recruit and enable our target 
partners in a manner that creates joint initiatives that drive demand through them for our products. In addition, we are using 
our technology to meet the customer where they are shopping with placement in the Amazon Web Services and Azure 
marketplaces. 

10 

 
 
 
  
 
  
  
  
 
 
 
 
 
 
 
Our corporate website is www.globalscape.com . It provides a variety of sales and marketing information for our 
enterprise solutions as well as an ability to purchase some of our products online. We continually update the design of our 
websites to be responsive to the evolving marketplace and to provide a more solution-oriented perspective of our business, 
improve site navigation and provide additional opportunities for visitors to contact us through the websites. 

Customers 

We have sold our solutions throughout the world to individuals and enterprises ranging from SMBs to Fortune 100 

companies. In order to leverage the resources of third parties, we make our products available for purchase by end users 
through third-party, channel resellers even though those end users can also purchase those products directly from us. During 
2016 and 2015, we earned approximately 14% and 11%, respectively, of our revenue from such sales through our largest, 
third party, channel reseller. Although we believe that we are not substantially dependent on this distributor, if it were to 
experience a significant disruption of its business or if our relationship with them were to significantly deteriorate, it is 
possible that our ability to sell to end users would be, at least temporarily, negatively impacted. We believe that such 
termination would not have a material adverse effect on us because we have engaged, or believe that we would be able to 
engage, alternative distributors, resellers and other distribution channels to deliver our products to end-customers shortly 
following the termination of any agreement with any distributor. 

We derive a significant portion of our revenue from risk averse and/or regulated commercial customers in North 
America and throughout the world. Our primary commercial vertical markets include finance, health care, energy, retail, 
manufacturing, and engineering. We also have a customer base in the local, state, and federal government spaces. We 
continue to pursue additional government business by leveraging our certifications and industry validations. 

Seasonality 

Our products are marketed to individuals, SMBs and large organizations. As a result of this mix within our customer 

base, we typically have not experienced significant seasonality in our sales other than a typical modest decline from time-to-
time in first quarter sales as compared to sales in the preceding fourth quarter. We believe this sales profile is related to our 
continued growth as an enterprise solution provider operating in an environment where first quarter sales possibly slow as 
prospective customers begin to execute their business activities, including purchases of our solutions, in accordance with 
new-year budgets and plans. 

As a result of customer buying patterns and the efforts of our sales force and channel partners7 to meet or exceed 

their sales objectives, we have historically received a substantial portion of orders from our customers and generated a 
substantial portion of revenue during the last few weeks of each quarter. If a delay in an expected order for our products 
occurs near the end of a quarter, that could result in revenue we expected to earn in that period to be delayed until a 
subsequent quarter. 

Network and Equipment 

We have contracted with various Tier 1 internet services providers.  Our arrangements provide for redundancy in the 

event of a failure and for expansion of available bandwidth in the event there is a dramatic increase in demand.  To protect 
critical customer data, our online shopping cart utilizes SSL encryption. We maintain technical and physical measures and 
procedures compliant with the PCI DSS. We use a certified Approved Scanning Vendor for security scans and PCI scan 
attestation. 

We have dedicated servers on and off site and expansion plans in place to allow rapid and cost effective 
scalability.  Our offsite servers and data backup procedures provide a warm backup to our onsite servers for contingency 
purposes.  The backups are performed in accordance with our disaster recovery plan. 

Research and Development 

The technology industry is characterized by rapid technological change in computer hardware, operating systems 

and software. Our customers’ requirements and preferences rapidly evolve, as do their expectations of the performance of our 
software. To keep pace with these changes, we maintain an ongoing program of new product development to remain 
competitive and to address demands in the marketplace for our products. 

11 

 
  
  
 
  
  
 
 
  
 
 
  
 
 
Our internal software engineers are responsible for creating and building our software products. They do so by 
combining their expertise with input from our sales, marketing and product management groups as to market trends and 
needs. Our software engineers design and write software and manage its testing and quality assurance. We utilize third-party 
software developers both domestically and overseas working under our supervision to supplement our software engineers. 
Using these external software developers in a strategic manner allows us to access highly-skilled labor pools, maintain a 24-
hour development schedule, decrease time to market, and minimize programming costs. 

All phases of research and development, or R&D, including scope approval, functional and implementation design, 
object modeling and programming, are subject to extensive internal quality assurance testing.  We maintain an ongoing focus 
on improving our quality assurance testing infrastructure and practices. Technical reporting and customer support feedback 
from customers confirm the continuing positive effect of our ongoing enhancement of research and development and quality 
assurance processes. 

Our R&D expenditures profile has been as follows ($ in thousands): 

R&D expenditures capitalized 
R&D expenditures expensed 
Total R&D expenditures 

  Year ending December 31, 

2016 

2015 

  $

  $

1,538    $ 
2,539      
4,077    $ 

1,967 
2,562 
4,529 

Total resources expended for R&D set forth above as total R&D expenditures serves to illustrate our total corporate 
efforts to improve our existing products and to develop new products regardless of whether our expenditures for those efforts 
were expensed or capitalized. Total resources expended for R&D is not a measure of financial performance under GAAP and 
should not be considered a substitute for R&D expense and capitalized software development costs individually. While we 
believe the non-GAAP, total resources expended for R&D amount provides useful supplemental information regarding our 
overall corporate product improvement and new product creation activities, there are limitations associated with the use of 
this non-GAAP measurement. Total resources expended for R&D is a non-GAAP measurement not prepared in accordance 
with GAAP and may not be comparable to similarly titled measures of other companies since there is no standard for 
preparing this non-GAAP measurement. As a result, this non-GAAP measurement of total resources expended for R&D has 
limitations and should not be considered in isolation from, or as a substitute for, R&D expense and capitalized software 
development cost individually. 

Substantially all of our R&D expenditures relate to our EFT platform products with a relatively minor level of these 

expenditures being related to our other products. We expect to increase our research and development activities in future 
years as we focus on improving our current products and introduce new products. 

Competition 

The managed file transfer software market sector is highly competitive, subject to rapid change, and significantly 

affected by new product introductions and other activities of market participants. 

The software industry has limited barriers to entry. The availability of computing power with continually expanding 

performance at progressively lower prices contributes to the ease of market entry. The software market is characterized by 
vigorous competition in each of the vertical markets in which we compete both from existing competitors and by entry of 
new competitors with innovative technologies. Competition is increasingly enhanced by consolidation of companies with 
complementary products and technologies and the possibility that competitors in one vertical segment may enter other 
vertical segments that we serve. In addition, some of our competitors in certain markets have greater financial, technical, 
sales, marketing and other resources than we do. Because of these and other factors, competitive conditions in these 
industries are likely to continue to intensify in the future. Increased competition could result in price reductions, reduced net 
revenue and profit margins and loss of market share, any of which could harm our business. See “Risk Factors – Risks to Our 
Operations” for further discussion of risks regarding competition. 

We believe that our future results depend largely upon our ability to better serve customers by offering new products 

whether by internal development or acquisition. We also believe we must continue to provide existing product offerings that 
compete favorably with respect to ease of use, reliability, performance, range of useful features, continuing product 
enhancements, reputation, price and training. 

12 

 
 
 
 
  
 
  
 
   
 
   
 
 
 
  
  
 
 
 
There is limited information regarding the market shares of our solutions in their respective categories.  Many of our 
competitors have substantially greater financial, technical, sales, marketing, personnel, and other resources, as well as greater 
name recognition and a larger customer base than we do.  Significant competition characterizes the markets for our 
traditional MFT products. We anticipate we will continue to face increasing pricing pressures from competitors in the future. 
Given that there are low barriers to entry into the software market and that the market is subject to rapid technological 
change, we believe that competition will persist and intensify in the future.  For more discussion on the risks associated with 
our competition, see “Risk Factors — Risks Related to Our Operations”. 

EFT Small Business (EFT SMB) Edition.  EFT SMB Edition competes against a number of secure, Windows-
based FTP servers.  We believe our primary competitors are products sold by Ipswitch, Serv-U, and JSCAPE.  EFT SMB 
Edition has the advantage of leveraging the success of CuteFTP through product integration, offering proprietary extensions 
to the FTP protocol, and cross-marketing efforts to an existing customer base. EFT SMB Edition also benefits from being 
part of our EFT platform, which includes supplementary modules, including the DMZ Gateway solution, and an upgrade path 
to EFT Enterprise Edition. 

EFT Enterprise Edition.  EFT Enterprise Edition competes in the managed file transfer market.  We believe our 

primary competitors are Axway, Ipswitch, IBM, and Linoma. EFT Enterprise Edition has the advantage of being cost 
effective in its market and allowing customers to flexibly evolve their MFT implementation by procuring supplementary 
modules such as our DMZ Gateway and Advanced Workflow Engine solutions. 

CuteFTP.  CuteFTP exists in a highly competitive environment with numerous FTP software utilities available on 

the Internet for both the personal and professional user.  CuteFTP is positioned as one of the only secure FTP client programs 
that support a wide range of security standards related to the FTP protocol. We believe our primary competitors are consumer 
file transfer solutions sold by Ipswitch,  Serv-U and Van Dyke Software, Inc.  CuteFTP was an early Windows-based FTP 
client to market and historically has been among the most frequently downloaded FTP clients on popular download sites. 

WAFS.  WAFS competes in the wide area file services/storage market.  We believe our primary competitors are 
Panzura and Peer Sync, each of which is delivering proprietary appliances.  We believe that WAFS has the advantage of 
being a software-only solution which leverages corporate infrastructure and minimizes the total cost of ownership. 

Mail Express.  Mail Express competes in areas of the file transfer market associated with e-mail attachment 

offloading.  We believe our primary competitors are Leapfile, Zix, and Biscom.  Mail Express has the advantage of 
centralized policies for outbound file attachments and a transparent end-user experience, which allows for rapid customer 
deployments. Mail Express also has the benefit of integration with our most recent EFT release which provides customers 
with a more uniform administration experience for e-mail attachment offloading and traditional MFT operations. 

Cloud-based Solutions for Secure Information Exchange. Our EFT Cloud solutions compete with MFT SaaS 

solutions.  We believe our primary competitors are Ipswitch, IBM  and Accellion.   EFT Cloud has the advantage of 
leveraging cost effective, secure hosting and cloud infrastructures, as well as management services provided by 
GlobalSCAPE experts. 

Governmental Regulation 

Export Control Regulations.  All of our products are subject to U.S. export control laws and applicable foreign 

government import, export and/or use requirements.   The level of control generally depends on the nature of the goods and 
services in question. For example, the level of control is impacted by the nature of the software and encryption incorporated 
into our products.  Where controls apply, the export of our products may require an export license or authorization or that the 
transaction qualifies for a license exception or the equivalent, and may also be subject to corresponding reporting 
requirements.  For the export of some of our products, we may be subject to various post-shipment reporting 
requirements.  Minimal U.S. export restrictions apply to all of our products, whether or not they perform encryption 
functions.   Additionally, because we are a Department of Defense contractor, there are certain registration requirements that 
may be triggered by our sales.  In addition, certain of our items and/or transactions may be subject to the International Traffic 
in Arms Regulations (ITAR) if our software or services are specifically designed or modified for defense 
purposes.  Companies engaged in manufacturing or exporting ITAR-controlled goods and services (even if these companies 
do not export such items) are required to register with the U.S. State Department. 

13 

 
 
 
 
 
 
 
  
  
 
 
 
Enhancements to existing products may, and new products will, be subject to review under the Export 
Administration Act to determine what export classification they will receive. In light of the ongoing discussions regarding 
anti-terrorism legislation in the U.S. Congress, there continues to be discussions regarding the correct level of export control. 
Export regulations may be modified at any time. Modifications to the export regulations could reduce or eliminate our ability 
to export some or all of our products from the U.S. without a license in the future, which could put us at a disadvantage in 
competing for international sales compared to companies located outside of the U.S. that would not be subject to these 
restrictions.  Modifications to the export regulations could prevent us from exporting our existing and future products in an 
unrestricted manner without a license or make it more difficult to receive the desired classification. If export regulations were 
to be modified in such a way, we may be put at a competitive disadvantage with respect to selling our products 
internationally.  We are working on enhancing our systems to address the impact of these regulations on our products and 
services and understand the need to comply.  We will complete technical reviews on any new products that we acquire or 
develop that may be subject to these regulations before we can export them. 

Privacy Laws.    As our business evolves to incorporate more cloud and SaaS solutions, we will receive, transmit, 

and store a greater volume and diversity of information. As a result, we may be subject to various federal and State 
regulations regarding the protection of personally identifying information. Applicable laws may include, without limitation, 
federal laws such as the GLBA and HIPAA, as well as state laws, U.S. and state regulations, and international laws and 
regulations including the European Union Data Privacy Directive. In the event our systems are compromised by an 
unauthorized party, many of these privacy laws require that we provide notices to our customers whose personally 
identifiable data we reasonably believe may have been compromised. To mitigate the risk of compromised information, we 
use encryption and other security to protect our databases. 

Intellectual Property 

We regard some of the features of our internal operations, our software, our brands and marketing message, and our 
documentation as proprietary and rely on copyright, patent, and trademark and service mark laws and trade secret protection, 
such as confidentiality procedures, contractual arrangements, non-disclosure agreements and other measures to protect our 
proprietary information. Our intellectual property is an important and valuable asset that enables us to gain recognition for 
our products, services, and technology and enhance our competitive position and market value. 

As part of our confidentiality procedures, we enter into non-disclosure agreements with our employees and 

independent contractors, resellers, and corporate partners. We enter into license or subscription services agreements with 
respect to our software, documentation, and other proprietary information. Our standard license agreements are transferable 
only in limited circumstances and have a perpetual term. Our subscription services agreements for our hosted and managed 
solutions restrict access and have a definite term. We also educate our employees on trade secret protection and employ 
measures to protect our facilities, equipment, and networks. 

Our trademarks and copyrights are central to our business. We have the following trademarks in the United States: 

  GlobalSCAPE®, CuteFTP®, CuteFTP Pro®, CuteBackup®, DMZ Gateway®,  EFT Cloud Services ®, 
GlobalSCAPE Securely Connected®, CuteSendIt® and Mail Express® are registered trademarks of 
GlobalSCAPE, Inc.  

  Secure FTP Server™, Wide Area File Services™, WAFS™, CDP™, Advanced Workflow Engine™, AWE™, 
EFT Server™, EFT Workspaces™,  Enhanced File Transfer™, Enhanced File Transfer Server™, Secure Ad 
Hoc Transfer™, SAT™, EFT Server Enterprise™, Enhanced File Transfer Server Enterprise ™, Desktop 
Transfer Client™, DTC™, Mobile Transfer Client™, MTC™, Web Transfer Client™, Workspaces™, 
Accelerate™, WTC™, Content Integrity Control™, Advanced Authentication™ and scConnect™ are 
trademarks of GlobalSCAPE, Inc.  

  TappIn® and design are registered trademarks of TappIn, Inc., our wholly-owned subsidiary. 
  TappIn Secure Share ™, Social Share ™, Now Playing ™, and Enhanced A La Carte Playlist™, are trademarks 

of TappIn, Inc., our wholly-owned subsidiary. 

In addition to the United States trademarks listed above, we have trademarks registered in Canada and the European 

Union for GlobalSCAPE. We have obtained United States copyright registrations for all but the most recent versions of our 
software applications.  We have two patents in the United States. 

14 

 
 
 
  
 
 
 
 
 
 
 
Despite our efforts to protect our proprietary rights, unauthorized parties may attempt to copy aspects of our 
products or to obtain and use information that we regard as proprietary.  Policing unauthorized use of our products, which are 
licensed by the thousands and sold world-wide, is difficult.  While we are unable to determine the extent to which piracy of 
our software products exists, software piracy is a persistent problem.  In selling our products, we rely primarily on click-wrap 
licenses which are not signed in writing by licensees and may be unenforceable under the laws of certain jurisdictions.  The 
laws of some foreign countries do not protect our proprietary rights to as great an extent as do the laws of the United 
States.  Companies in the software industry, and other patent and trademark holders seeking to profit from royalties in 
connection with grants of licenses, own large numbers of patents, copyrights, trademarks, service marks, and trade secrets 
and frequently enter into litigation based on allegations of infringement or other violations of intellectual property rights.  We 
have received, and may receive in the future, communications from third parties asserting that our products infringe, or may 
infringe, the proprietary rights of third parties, seeking damages resulting from such infringement or indicating that we may 
be required to obtain a license or royalty from such third parties.  For more discussion on the risks associated with our 
intellectual property, you should read the information under “Risk Factors,” especially “Risks Related to Legal Uncertainty.” 

Our number of employees is as follows: 

Employees 

Department 
Sales and Marketing 
Engineering 
Professional Services 
Customer Support 
Management and Administration 
Total 

March 1, 

2017 

2016 

47      
33      
14      
20      
19      
133      

46 
25 
14 
22 
19 
126 

None of our employees are covered by collective bargaining agreements. We believe our employee relations are 

good. 

Available Information 

We file annual, quarterly and current reports, proxy statements and other information with the Securities and 

Exchange Commission. You may read and copy any document we file with the SEC at the SEC’s public reference room at 
100 F Street, NE, Room 1580, Washington, D.C. 20549. Please call the SEC at 1-800-SEC-0330 for information on the 
public reference room. The SEC maintains an internet web site that contains annual, quarterly and current reports, proxy 
statements and other information that issuers (including GlobalSCAPE) file electronically with the SEC. The SEC’s web site 
is www.sec.gov.  Our Annual Report on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K and 
other reports and amendments filed with the Securities and Exchange Commission are available free of charge on our web 
site at www.globalscape.com in the Investor Relations section as soon as practicable after such reports are filed.  Information 
on our website is not incorporated by reference into this Form 10-K and should not be considered part of this report or any 
other filing that we make with the SEC. 

Item 1A. Risk Factors 

We have described below risks we are aware of that could have a material adverse effect on our business, financial 

results of operations and financial condition and the value of our stock owned by our stockholders. 

Risks Related to Our Operations 

If we are unable to generate significant volumes of sales leads from our various marketing and demand generation efforts 
then our revenue may not grow as expected or may decline. 

We generate leads through various marketing activities such as targeted email campaigns, attending networking-based 
trade  shows,  purchasing  information  and  services  from  third-party  experts  in  generating  leads,  and  hosting  webinars  on 
enterprise IT management issues. Our marketing efforts may be unsuccessful resulting in fewer sales leads. If we fail to generate 
a sufficient volume of leads from these activities and/or such sales leads do not result in actual sales, our revenue may not grow 
as expected or could decrease and our operating results could suffer. 

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Some of our sales leads are generated through visits to our websites by potential end-users interested in purchasing 
or downloading evaluations of our products. Many of these potential end-users find our websites by searching for secure file 
transfer products through Internet search engines, such as Google. A critical factor in attracting potential customers to our 
websites is how prominently our websites are displayed in response to search inquiries. If we are listed less prominently or 
fail to appear in search result listings for any reason, visits to our websites by customers and potential customers could 
decline significantly. We may not be able to replace this traffic, and, if we attempt to replace this traffic, we may be required 
to increase our sales and marketing expenses, which may not be offset by additional revenue and could adversely affect our 
operating results. 

We rely heavily on third-party services providers to help us identify sales leads. If those service providers become 

unavailable to us, or if the cost of their services become more costly than we could afford to pay, our ability to generate a 
sufficient volume of sales leads could be compromised, and our ability to sustain or increase our revenue could be adversely 
affected. 

A significant portion of our revenue is generated through maintenance and support services. Decreases in maintenance 
and support sales or renewal rates, or a decrease in the number of new licenses we sell, will negatively impact our future 
revenue and financial results. 

Revenue from maintenance and support services, or M&S, we provide our customers comprised 56% and 54% of 
our total revenue in 2016 and 2015, respectively. We earn M&S revenue from new M&S contracts, typically sold with new 
software licenses, and from renewals of such contracts. Any reduction in the number of new software licenses that we sell, or 
a reduction in sales of associated initial M&S contracts, therefore may have a long-term negative impact on our future M&S 
revenue, even if our customers continue to renew M&S contracts at historical rates. This situation, in turn, would impact our 
business and harm our financial results. 

Our customers have no obligation to purchase M&S with their initial software license or renew their M&S contract 

after the expiration of their initial M&S period, which is typically one year, but may also be for two or three years.  Our 
customers’ purchases of M&S, and our renewal rates, may decline or fluctuate as a result of a number of factors, including 
the overall global economy, the health of their businesses, and the perceived value of the M&S program.  If our customers do 
not purchase M&S with their initial software license or do not renew their M&S contract for our products, our M&S revenue 
will decline and our financial results will suffer.  In addition, customers are generally entitled to reduced annual maintenance 
fees for entering into long-term maintenance contracts, i.e. those contracts with a term longer than one year. Declines in our 
license bookings, increases in the proportion of long-term maintenance contracts and/or increased discounting could lead to 
declines in our M&S revenue growth rates. Should customers migrate away from systems and applications which our 
products support, utilize alternatives to our products, including solutions offering free maintenance, or become dissatisfied 
with our maintenance services, increased cancellations could lead to declines in our maintenance revenue. 

Our sales cycles can be long and unpredictable, and our sales efforts require considerable time and expense. As a result, 
our sales and revenue are difficult to predict and may vary substantially from period to period, which may cause our 
results of operations to fluctuate significantly. 

Our results of operations may fluctuate, in part, because of the resource intensive nature of our sales efforts, the 
length and variability of our sales cycle, and the short-term difficulty in adjusting our operating expenses. Our results of 
operations depend in part on sales to large organizations. The length of our sales cycle, from proof of concept to delivery of 
and payment for our products, is typically three to nine months but can be more than a year. If our competitors offer or 
develop products that our prospective customers may want to compare to our products, that situation could cause our average 
sales cycle to become longer. Because the length of time required to close a sale varies substantially from customer to 
customer, it is difficult to accurately predict when, or even if, we will make a sale to a potential customer. As a result, large 
individual sales have, in some cases, occurred in periods subsequent to those periods in which we anticipated they would 
occur or have not occurred at all. The loss or delay of one or more large transactions in a period could impact our results of 
operations for that period and any future periods for which revenue from that transaction is delayed. As a result of these 
factors, it is difficult for us to forecast accurately our revenue for any particular period in the future. Because a substantial 
portion of our expenses are relatively fixed in the short term, our results of operations will suffer if our revenue falls below 
expectations in a particular period, which could cause the price of our common stock to decline. 

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Our business and growth depend on our ability to obtain M&S renewals from existing customers. A decline in the percent 
of our M&S contracts that are renewed could adversely affect our future operating results. 

A substantial portion of our quarterly M&S revenue is attributable to M&S agreements entered into during previous 

periods.  As a result, if there is a decline in the renewal rate of M&S agreements in any particular period, it is possible that 
only a small portion of the decline will be reflected in our M&S revenue recognized in that period and the remainder will be 
reflected in our M&S revenue recognized in subsequent periods. Our customers’ renewal rates may decline or fluctuate as a 
result of a number of factors including customer dissatisfaction with our products’ functionality, features or performance, the 
level and quality of our M&S services, or our pricing. Renewal rates may also change due to competitors’ product offerings, 
customers converting to in-house developed solutions, customers’ inability to continue their operations and spending levels, 
migration path issues for new versions of our products, and other factors, a number of which are beyond our control. Our 
customers have no obligation to renew their M&S after the expiration of the initial term, and they may elect not to renew 
their M&S or to reduce the product quantity covered under their M&S agreements, thereby potentially reducing our future 
revenue. A decline in the renewal rate of M&S agreements may also result in a decrease in deferred revenue on our balance 
sheet as of the end of the period in which the decline in renewals occurred which, in turn, could result in a decrease in our 
future revenue.  For more information, see Item 7, “Management’s Discussion and Analysis of Financial Condition and 
Results of Operations”. 

We earn most of our revenue and operating margins from our Enhanced File Transfer licensed software solution suite 
and related maintenance and support services and, as a result, are highly dependent upon the continued success of this 
product line. 

Our Enhanced File Transfer product platform, or EFT platform, is our on-premises, MFT solutions targeted 

primarily to the enterprise and small and medium business user environments. Our customers may purchase EFT as an on-
premise license or may subscribe to it as software-as-a-service (or SaaS). License (both on-premise and SaaS), M&S, and 
professional services revenue from this product line was responsible for 93% and 90% of our total revenue in 2016 and 2015, 
respectively. This product has provided substantially all of our recent revenue growth and most of the operating margin 
necessary to fund our operations including, most notably, our sales and marketing and research and development 
activities.  Declines and variability in demand for our EFT products could occur as a result of: 

 

Improved products or product versions being offered by competitors in our markets. 

  Competitive pricing pressures. 

  Failure to release new or enhanced versions of the EFT solution on a timely basis or at all. 

  Technological change that we are unable to address with file transfer products or that changes the way 

enterprises utilize our products. 

  General economic conditions. 

Due to our product concentration, our business, results of operations, financial condition, and cash flows would be 

adversely affected by a decline in demand for the EFT solution suite. 

We may acquire new products, capabilities or entire business enterprises in the future that could give rise to risks and 
challenges that could adversely affect our future financial results. 

Acquisitions of new products, capabilities or entire business enterprises involve a number of risks and challenges, 

including: 

  Complexity, time, and costs associated with integration of the acquired business operations, workforce, 

products, and technologies into our existing business, sales force, employee base, product lines, marketing and 
technology which ultimately may not be successful. 

  Diversion of management time and attention from our existing business and other business opportunities 

throughout the integration. 

  Potential loss or termination of employees, including costs associated with the termination or replacement of 

those employees.  

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  Assumption of debt or other liabilities of the acquired business, including any future litigation related to alleged 

liabilities of the acquired business. 

  The incurrence of additional acquisition-related debt as well as increased expenses and working capital 

requirements. 

  Potential dilution of earnings per share. 

 

Increased costs and efforts in connection with compliance with Section 404 of the Sarbanes-Oxley Act. 

  Potentially substantial accounting charges for restructuring and related expenses, write-off of in-process 

research and development, impairment of goodwill, amortization of intangible assets, and share-based 
compensation expense. 

The ongoing integration of any acquired products, capabilities or entire business enterprises involves continually 

determining and leveraging the actual market synergies, sustaining and even extending the business performance of the 
acquired entity, implementing our technology systems in the acquired operations, and integrating and managing the personnel 
related to the acquired products and/or operations.  We also must continue to effectively integrate the different cultures of 
acquired business organizations into our own culture in a way that aligns various interests. 

Any of the foregoing, and other factors, could harm our ability to achieve anticipated levels of financial performance 

or to realize other anticipated benefits of an acquisition.  In addition, because acquisitions of technology-based products and 
companies are inherently risky, no assurance can be given that our previous, current, or future acquisitions will be successful 
and will not adversely affect our business, operating results, or financial condition. 

Our ability to sell our products is highly dependent on the quality of our support and services offerings. Our failure to 
offer high-quality support and services could have a material and adverse effect on our business and results of operations. 

Once our products are deployed for use by our end customers, our end customers may depend on our support 
organization and our channel partners to resolve issues relating to our products. High-quality support is critical for the 
successful marketing and sale of our products. If we or our channel partners do not assist our end customers in deploying our 
products effectively, succeed in helping our customers resolve post-deployment issues quickly, or provide ongoing support, it 
could adversely affect our ability to sell our products to existing end customers and could harm our reputation with other 
potential end customers. As we expand our operations internationally, our support organization will face additional 
challenges, including those associated with delivering support, training and documentation in languages other than English. 
Our failure or the failure of our channel partners to maintain high-quality support and services could have a material and 
adverse effect on our business and operating results. 

If we fail to manage our sales and distribution channels effectively, our operating results could be adversely affected. 

We sell our software products both directly to end-users and through a network of distributors and resellers that we 

collectively refer to as the channel and through marketplaces such as Amazon Web Services and Microsoft AZURE. Sales 
through these different channels involve distinct risks. Risks associated with direct sales include: 

  Challenges in scaling the size of the direct sales team to levels required for revenue growth. 

  Difficulty in hiring, retaining, and motivating our direct sales force. 

  Substantial amounts of training for sales representatives to become productive, including regular updates to 

cover new and revised products. 

  Leads obtained from paid advertising (for example, Google ads) impacting direct sales should the marketing 
and advertising effectiveness decline due to non-attributable declines in leads, unforeseen search engine 
algorithm changes, or other occurrences that may adversely impact the lead generation aspects of the direct 
sales cycle.  Increased competition may materially impact the costs associated with such marketing and 
advertising. 

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From time-to-time, we make significant changes in the organizational structure and compensation plans of our sales 

organization, which may increase the risk of sales personnel turnover. To the extent that we experience turnover within our 
direct sales force or sales management, there is a risk that the productivity of our sales force would be negatively impacted 
which could lead to revenue declines. Turnover within our sales force can cause disruption in sales cycles leading to delay or 
loss of business. It can take time to implement new sales management plans and to effectively recruit and train new sales 
representatives. We review and modify our compensation plans for the sales organization periodically. Changes to our sales 
compensation plans could make it difficult for us to attract and retain top sales talent. 

Sales through third-party distributors and resellers involve a number of risks, including: 

  Our lack of control over the timing of delivery of our products to end-users; 

  Our resellers and distributors currently not being subject to minimum sales requirements or any obligation to 

market our products to their customers; 

  Our reseller and distributor agreements generally being nonexclusive and terminable at any time without cause; 

and 

  Our resellers and distributors frequently marketing and distributing competing products and, from time to time, 
placing greater emphasis on the sale of these products due to pricing, promotions, and other terms offered by 
our competitors. 

For 2016 and 2015, approximately 38% and 34%, respectively, of our revenue was derived from indirect channel 

sales through distributors and resellers. We expect that a significant portion of our revenue will continue to be derived from 
indirect channel sales in the future. Our ability to effectively distribute our products through those channels depends in part 
upon the financial and business condition of our distributor and reseller network. Computer software distributors and resellers 
typically are not highly capitalized, have previously experienced difficulties during times of economic contraction, and have 
experienced difficulties during the past several years. If our distributors and resellers were not be able to sustain their 
business at a level necessary to sell our products or provide customer support services, our business and revenue could be 
negatively impacted. 

We rely upon major distributors and resellers in both the U.S. and international regions. Our largest distributor 
accounted for 14% and 11% of our total revenues in 2016 and 2015, respectively. Although we believe that we are not 
substantially dependent on this distributor, if it were to experience a significant disruption with its business or if our 
relationship with it were to significantly deteriorate, it is possible that our ability to sell to end users would be, at least 
temporarily, negatively impacted. This could, in turn, negatively impact our financial results. 

Over time, we have modified and will continue to modify aspects of our relationship with our distributors and 
resellers, such as their incentive programs, pricing to them and our distribution model, to motivate and reward them for 
aligning their businesses with our strategy and business objectives. Changes in these relationships and underlying programs 
could negatively impact their business and/or harm our business. In addition, the loss of or a significant reduction in business 
with those distributors or resellers or the failure to achieve anticipated levels of sell-through with any one of our major 
international distributors or large resellers could harm our business. In particular, if one or more of such distributors or 
resellers were unable to meet their obligations with respect to our accounts receivable from them, we could be forced to write 
off such accounts receivables and may be required to delay the recognition of revenue on future sales to these customers. 
These events could have a material adverse effect on our financial results. 

If we are unable to develop, offer and deliver new and enhanced products and services that achieve widespread market 
acceptance, or if we are unable to continually improve the performance, features, and reliability of our existing products 
and services, our business and operating results could be adversely affected. 

Rapid technological changes, as well as changes in customer requirements and preferences, characterize the 

software industry.  Just as the transition from mainframes to personal computers transformed the industry, we believe our 
industry will continue to transform in response to continued adoption of mobile devices and cloud-based SaaS, growth of big 
data, and potential emergence of capabilities resulting from disruptive innovation.  In response, we have devoted significant 
resources to the development of new solutions, such as our SaaS solutions. We are making such investments through our 
internal efforts, including further development and enhancement of our existing products, as well as through potential 
acquisitions of new product lines.  Innovation, new product development or acquisition, and go-to-market activities involve a 
significant commitment of time and resources and are subject to a number of risks and challenges including: 

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  Developing, sustaining, and appropriately leveraging market intelligence to identify areas of market need that 

offer potentially high return on investment for solution development. 

  Managing the length of the development cycle for new products and product enhancements which may be 

longer than originally expected. 

  Adapting to emerging and evolving industry standards and to technological developments by our competitors 

and customers. 

  Addressing the evolution of operating systems and industry platforms that presently may not be served by our 

existing products. 

  Entering into new or unproven markets with which we have limited experience. 

  Managing new product and service strategies, including integrating our various security and file replication 
technologies, management solutions, customer service, and support into unified enterprise security and file 
replication solutions. 

 

Incorporating acquired products and technologies acquired through mergers, acquisitions or other relationships 
with third-parties. 

  Developing or expanding efficient sales channels. 

  Obtaining sufficient licenses to technology and technical access from operating system software vendors on 

reasonable terms to enable the development and deployment of interoperable products, including source code 
licenses for certain products with deep technical integration into operating systems. 

  Changing purchasing trends such as purchasing through on-line marketplaces such as Amazon Web Services 

and Microsoft AZURE rather than direct sales or traditional channels. 

Investments in new products may not result in sufficient revenue generation to justify their costs or may cause short 
or long-term harm to our financial results.  For example, customer adoption of our SaaS products may not occur as rapidly as 
anticipated, or competitors may introduce new products and services that achieve acceptance among our current customers 
thereby adversely affecting our competitive position, or we may not be successful in future attempts to achieve disruptive 
innovation. 

Our executive management team must act quickly, continuously and with vision due to the rapid speed of changing 

customer expectations and advancement of technology inherent in the software industry, the extensive and complex efforts 
required to create useful and widely accepted products, the rapid evolution of cloud computing, mobile devices, and new 
computing platforms, and the creation of other new technologies. Although we have adopted a strategy that we believe will 
fulfill these challenges, if we fail to execute properly on that strategy, adapt that strategy as market conditions evolve, or 
internalize and execute on that strategy, we may fail to meet our customers’ expectations, fail to compete with our 
competitors’ products and technology, and lose the confidence of our channel partners and employees.  Such circumstances 
could adversely affect our business and financial performance. 

Revenue from our Mail Express, Wide Area File Services, CuteFTP and TappIn product lines will likely decline in the 
future and become a smaller part of our total revenue. 

Revenue from our products and services other than our EFT solution was $2.2 million and $3.0 million in 2016 and 
2015, respectively, and accounted for 7% and 10% of our total revenue in 2016 and 2015, respectively.  As we increase our 
focus and emphasis on our EFT platform products, our revenue from these products will likely continue to decline. We incur 
costs and expenses supporting these products for our customers who are currently using them. If revenue from these products 
continues to decline, we may begin to incur losses from these products. The potential for such losses may cause us to decide 
to sell or discontinue one or more of these product lines. If we cannot effectively reduce our costs to support these products, 
or if see decide to sell one or more of these product lines but cannot find a buyer for them, we may begin incurring losses on 
these products that could materially affect our results of operations and financial condition. 

20 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
We may engage third parties to develop products on our behalf. These engagements may involve reliance on resources 
owned and managed by those third parties over which we have no direct control. 

In addition to research and development of new products by our employees, we engage third parties from time-to-
time to conceive, design and develop products on our behalf.  Arrangements of this type involve high levels of risk due to 
inherent uncertainties about the timely delivery and ultimate viability of those products due to the reliance we must place on 
third parties to plan, perform and successfully complete work for us.  These are processes for which we could have notably 
less direct control than if we performed the work ourselves.  These arrangements involve our reliance on the ongoing 
financial viability of the enterprise performing the work.  This risk is challenging to manage because we do not always have 
clear visibility as to the overall condition of the third-party enterprise.  These risks could result in the product not being 
successfully completed within the expected timeframe, or at all. If actual results from these type of endeavors that we may 
undertake in the future differ materially from original and ongoing expectations, our business, operating results and financial 
position could be harmed. 

Our ability to develop our software will be seriously impaired if we are not able to use our foreign subcontractors. 

We rely on foreign subcontractors to help us develop some aspects of some of our software. If these programmers 
decided to stop working for us, or if we were unable to continue using them because of political or economic instability, we 
would have difficulty finding comparably skilled developers in a timely manner. In addition, we would likely have to pay 
considerably more for the same work, especially if we used U.S. personnel. If we could not replace the contract 
programmers, it could take us longer to develop certain products and product upgrades and at a higher cost. 

Seasonality may cause fluctuations in our revenue. 

We believe there could be notable seasonal factors in the future that may cause us to record higher revenue in some 
quarters compared with others. We believe this variability is possible largely due to our customers’ budgetary and spending 
patterns, as many customers spend the unused portions of their discretionary budgets prior to the end of their fiscal years. For 
example, we have historically recorded our highest level of revenue in our fourth quarter, which we believe corresponds to 
the fourth quarter of a majority of our customers. If our rate of growth slows over time, seasonal or cyclical variations in our 
operations may become more pronounced, and our business, results of operations and financial position may be adversely 
affected. 

Reliance on delivery of our products near or at the end of each quarter could cause our revenue for the applicable period 
to fall below expected levels. 

As a result of customer buying patterns and the efforts of our sales force and channel partners to meet or exceed 

their sales objectives, we have historically received a substantial portion of orders from our customers and generated a 
substantial portion of revenue during the last few weeks of each period. A significant interruption in our IT systems, which 
manage critical functions such as order processing, trade compliance reviews, delivery of our products, billings, collections, 
revenue recognition, and financial reporting, among others, could result in delayed order fulfillment and decreased revenue 
for that period. If expected revenue at the end of any period is delayed for any reason, including the failure of anticipated 
purchase orders to materialize, our logistics or channel partners’ inability to deliver products prior to period-end to fulfill 
purchase orders received near the end of the period, our inability to release new products on schedule, any failure of our 
systems related to order review and processing, or any delays in product delivery based on trade compliance requirements, 
our revenue for that period could fall below our expectations and the estimates of market analysts, if any, which could 
adversely impact our business and results of operations and cause a decline in the trading price of our common stock. 

The transition from an on-premise to a cloud-based, SaaS subscription business model is subject to numerous risks and 
uncertainties.  

We  believe  that  there  will  be  a  continuing  shift  away  from sales  of  on-premise  software  licenses to  sales  of 
subscriptions for our cloud-based, SaaS solutions, which provide our customers the right to access certain of our software in a 
hosted environment for a specified subscription period. This SaaS strategy may give rise to a number of risks, including the 
following: 

     If customers are uncomfortable with cloud-based solutions and desire only perpetual licenses, we may 

experience longer than anticipated sales cycles and sales of our cloud-based solutions may lag behind our 
expectations; 

     Our cloud-based strategy may raise concerns among our customer base, including concerns regarding changes 

to pricing over time, service availability, information security of a cloud-based solution and access to files while 
offline or once a subscription has expired; 

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     We may be unsuccessful in maintaining our target pricing, adoption and projected renewal rates; 
     We may select a target price that is not optimal and could negatively affect our sales or earnings; and 
  We may incur costs at a higher than forecasted rate as we expand our cloud-based solutions. 

The shift of our customers’ preference to cloud-based, SaaS solutions  may also require a considerable investment of 
technical, financial, legal and sales resources, and a scalable organization. Market acceptance of such offerings is affected by 
a variety of factors, including but not limited to: security, reliability, scalability, customization, performance, current license 
terms, customer preference, customer concerns with entrusting a third party to store and manage their data, public concerns 
regarding privacy and the enactment of restrictive laws or regulations. Whether our business model transition will prove 
successful and will accomplish our business and financial objectives is subject to numerous uncertainties, including but not 
limited to: customer demand, renewal rates, channel acceptance, our ability to further develop and scale infrastructure, our 
ability to include functionality and usability in such solutions that address customer requirements, tax and accounting 
implications, pricing and our costs. In addition, the metrics we use to gauge the status of our business may evolve over the 
course of the transition as significant trends emerge. 

If we are unable to successfully establish our cloud-based solutions and navigate our business model transition in light 

of the foregoing risks and uncertainties, our results of operations could be negatively impacted. 

Our subscription services, such as our EFT Cloud Services, may impact our revenue trends as some opportunities that 
otherwise would have materialized as software license sales for on-premises installation at our customers’ sites could 
potentially shift to subscription-based sales. 

In recent years, most of our revenue, and the growth of our revenue, has been attributable to perpetual license and 

M&S sales of our EFT solution.  Perpetual license fees for software to be installed at a customer site are typically recognized 
in full as revenue at the time the software is delivered to the customer. On the other hand, subscription services are 
recognized as revenue over time as the services are delivered (assuming collection is deemed probable), typically on a 
monthly basis. Any significant increase in the percentage of our business generated from such a subscription model could, as 
a result, delay revenue recognition and have a negative impact on our operating results. 

The impact of subscription services on prior revenue growth trends depends on several key factors, including the 
number of customers who may shift from on-premise software licenses to subscription services, the rate at which they may 
do so, the subscription term and fees, and the comparative value of the opportunity had it materialized as a software license 
sale instead of as a subscription service.  Generally, for a fixed number of opportunities (that is, without considering the 
possibility that a new service offering may result in additional sales opportunities), the addition of subscription services 
reduces revenue growth rates for several quarters for the associated solutions until cumulative subscription revenue increases 
and, potentially, surpasses comparable software license revenue. The revenue impacts are particularly pronounced early in 
the introduction of subscription services because there has been only a short time period for accumulation of the recurring 
revenue stream.  As we continue to promote subscription-based services, the risk of this revenue shift will continue with 
revenue derived from sales of our EFT solution, the comparable on-premises MFT software in our portfolio, most subject to 
ongoing transitory risk from the introduction of these subscription services. 

Subscription offerings create risks related to the timing of revenue recognition. 

Although the subscription model is designed to increase the number of customers who purchase our products and 

services and create a recurring revenue stream that is more predictable, it creates certain risks related to the timing of revenue 
recognition and potential reductions in cash flows. 

A decline in new or renewed subscriptions in any period may not be immediately reflected in our reported financial 

results for that period but may result in a decline in our revenue in future periods. If we were to experience significant 
downturns in subscription sales and renewal rates, our reported financial results might not reflect such downturns until future 
periods. Our subscription model could also make it difficult for us to rapidly increase our revenues from subscription or 
SaaS-based services through additional sales in any period as revenue from new customers will be recognized over the 
applicable subscription term. Increases in sales under our subscription sales model could result in decreased revenues over 
the short term if they are offset by a decline in sales from perpetual license customers. 

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Our cloud and SaaS offerings bring additional business and operational risks. 

We offer delivery of several of our products using a SaaS model. Our SaaS offerings provide our customers with 

existing and new software management through a cloud service as opposed to traditional on-premises software deployments. 
There can be no assurance that SaaS revenue will be significant in the future despite our levels of investment in developing 
this product delivery method. Margins associated with our SaaS offerings are generally lower than margins associated with 
our on-premises solutions. 

Most of our SaaS subscription arrangements are under month-to-month agreements. Accordingly, our customers 

generally have no long-term obligation to us and may cancel their SaaS subscription at any time. Even if our customers are 
satisfied with our SaaS products and services, they may elect not to continue their SaaS subscription, and in fact, some 
customers elect not to do so. Renewal rates in the future may differ from historical trends such that we may not be able to 
accurately predict customer renewal rates. Our customers’ renewal rates may decline or fluctuate as a result of a number of 
factors, including their level of satisfaction with our services and their ability to continue their operations and spending 
levels. If we experience a decline in the renewal rates for our customers or they opt for lower-priced editions of our offerings 
or fewer subscriptions, our operating results may be adversely impacted. 

There is a risk that we could find it difficult or costly to support both traditional software installed by customers and 

software delivered as a service. To the extent that our SaaS offerings are defective or there are disruptions to our services, 
demand for our SaaS offerings could diminish, and we could be subject to substantial liability. 

Interruptions or delays in service from our third party service delivery hosts could impair the delivery of our services 
and harm our business. If we or our third party service delivery hosts experience security breaches and unauthorized access is 
obtained to a customer’s data or our data, our services may be perceived as not being secure, customers may curtail or stop 
using our services, and we may incur significant legal and financial exposure and liabilities. 

Our success with our SaaS solutions depends on organizations and customers perceiving technological and 
operational benefits and cost savings associated with the increasing adoption of virtual infrastructure solutions in lieu of on-
premises data centers. Concerns about security, privacy, availability, data integrity, retention and ownership may negatively 
impact the rate of adoption of these solutions. SaaS software solutions can be complex, and the deployment of our secure file 
transfer solutions in the desired manner may require additional professional services and implementation services for which 
we may not have the ability to provide at an appropriate margin. Our SaaS products are dependent upon third party hardware, 
software and hosting vendors, all of which must interoperate for end users to achieve their computing goals. We expect other 
companies to enter this market and to introduce their own initiatives that may compete with, or not be compatible with, our 
cloud solutions. 

If any of these events were to occur, our business, results of operations and financial condition could be adversely 

affected. 

We rely on third parties to provide us with a number of operational services, including hosting and delivery of our SaaS 
products, certain of our customer support services, and other operations.  Any interruption or delay in service from these 
third parties, breaches of security or privacy, or failures in data collection could expose us to liability, harm our 
reputation and adversely impact our financial performance. 

We rely on hosted computer services from third parties for certain services that we provide our customers.  As we 

gather customer data and host certain customer data in third-party facilities, a security breach could compromise the integrity 
or availability or result in the theft of customer data.  In addition, our operations could be negatively affected in the event of a 
security breach, and we could be subject to the loss or theft of confidential or proprietary information. 

Unauthorized access to this data may be obtained through break-ins, breach of our secure network by an 

unauthorized party, employee theft or misuse, or other misconduct.  We rely on a number of third party suppliers in the 
operation of our business for the provisioning of various services and materials that we use in the production of our 
products.  Although we seek to diversify our third party suppliers, we may from time to time rely on a single or limited 
number of suppliers, or upon suppliers in a single country, for these services or materials.  The inability of such third parties 
to satisfy our requirements could disrupt our business operations or make it more difficult for us to implement our business 
strategy.  If any of these situations were to occur, our reputation could be harmed, we could be subject to third party liability, 
including under data protection and privacy laws in certain jurisdictions, and our financial performance could be negatively 
impacted. 

23 

 
 
 
 
 
 
 
 
 
 
 
Fluctuations in professional services revenue may be greater than experienced in previous reporting periods and have a 
disproportionate impact on our financial results.  For example, increased professional services sales, especially to the 
government, may result in lower earnings as a percentage of revenue. 

Our solution portfolio includes software licenses, subscription services, M&S, and professional services.  Because 

they are relatively labor intensive, professional services typically have substantially lower margins than software license 
sales, M&S and subscription services. Professional services were 8% and 7% of our total revenue in 2016 and 2015, 
respectively.  However, this percentage can fluctuate significantly from period to period depending on the needs of our 
customers. 

Depending on our mix of software licenses, subscription, M&S, and professional services revenue in a given 

reporting period, our earnings as a percentage of revenue may fluctuate from historical norms. For example, if we were to 
derive a relatively large (compared to historical norms) component of our revenue from professional services in a reporting 
period, earnings as a percentage of revenue may decline in that period due to lower margin contribution from those labor-
intensive services as compared to software license, subscription, and M&S revenue. 

An inability to establish vendor specific objective evidence of the selling price of one or more components of a software 
sale with multiple components could result in our having to change from recognizing software license revenue in full at 
the time the software is delivered to recognizing that same software license revenue ratably in the future over an extended 
number of accounting periods. 

For software sales with multiple components (typically a sale involving both a license to software that will be 

delivered immediately and M&S or professional services that will be delivered over an extended period of time), generally 
accepted accounting principles require that vendor specific objective evidence (“VSOE”) of fair value be established for at 
least all but one of the components of that sale before the software license revenue can be recognized in full at the time of 
delivery to the customer. If VSOE of fair value cannot be established, recognition of the software license revenue must be 
deferred and recognized ratably in the future over an extended number of accounting periods, the length of which would 
typically be the time period covered by the related M&S or professional services contract. We currently have established 
VSOE of selling price in a manner that supports our recognizing software license revenue in full at the time we deliver the 
software to our customers for substantially all of our products. 

Situations can arise where a change in product pricing that improves our cash flow and financial position has an 

unintended consequence of our not being able to establish VSOE of fair value where it existed before.  If that set of 
circumstances were to occur, we could be required by generally accepted accounting principles to defer recognition of 
software license revenue to future periods. That requirement could cause us to experience an immediate decline in software 
license revenue recognized in our financial statements in the period in which the licensed software was delivered to our 
customer even though the timing and amount of cash flow from the transaction would be the same as if we had established 
VSOE of fair value.  If this collection of events were to occur, it could have a material, adverse effect on our revenue, results 
of operations and financial condition we present in our financial statements. 

We may not be able to compete effectively with larger, better-positioned companies, resulting in lower margins and loss of 
market share. 

We operate in intensely competitive markets that experience rapid technological developments, market 

consolidation, changes in industry standards, changes in customer requirements, and frequent new product introductions and 
product improvements by existing and new competitors.  If we are unable to anticipate or react to these competitive 
challenges or if existing or new competitors take or gain additional market share in any of our markets, our competitive 
position could weaken, and we could experience a decrease in revenues that could adversely affect our business and 
operating results.  To compete successfully, we must maintain a successful research and development effort to create new 
products and services and enhance existing products and services, effectively adapt to changes in the technology or product 
rights held by our competitors, appropriately respond to competitor strategies as such strategies become apparent, and 
effectively adapt to technological changes and changes in the ways that our information is accessed, used, and stored within 
our enterprise and consumer markets.  If we are unsuccessful in responding to our competitors or to changing technological 
and customer demands, we could experience a negative effect on our competitive position and our financial results. 

24 

 
 
 
 
 
 
 
 
 
 
 
 
We compete with a variety of companies that have significantly greater revenues and financial resources, more 

partners, resellers and distribution channels than we have, and greater quantities of personnel and technical resources. For 
example, our EFT solution suite competes with products from IBM Sterling, Ipswitch, Axway and several other vendors. Our 
WAFS product competes with Riverbed Technology, Panzura, and Peer Sync.  Large companies may be able to develop new 
technologies, across multiple solution spaces, and on more operating systems, more quickly than we can, to offer a broader 
array of products, and to respond more quickly to new opportunities, industry standards or customer requirements. 

Additional competitors may enter the market and also may have significantly greater capabilities and resources than 

we do. Some existing competitors also may be able to adopt more aggressive pricing strategies. For example, Ipswitch 
provides an older version of its consumer file transfer protocol program for free for non-commercial use, and Microsoft 
includes file transfer protocol functionality in its Internet browser, which it also distributes for free. Increased competition 
may result in lower operating margins and loss of market share. 

As we attempt to expand our business, our operating expenses may increase, and we may incur losses. 

We intend to expand our business, specifically with regard to new on-premise license sales and SaaS delivery of our 

products. To do so, we plan to increase our research and development expenditures to accelerate our introduction of new 
features, functions and capabilities for our products to the marketplace. We intend to enhance the presence and visibility of 
those products by increasing our sales and marketing expenditures to expand our sales force, particularly through a broader 
reseller program involving more third-parties, and by implementing new sales lead generation and marketing initiatives. 

These expanded research and development and sales and marketing activities may result in an increase in our 

operating expenses. If we do not successfully develop new features, functions and capabilities for our products in a manner 
that increases license sales of our products, and if our enhanced sales and marketing activities, including expansion of our 
third-party reseller programs, are not successful, our revenue may not increase. In that event, our net income could decline or 
we may incur losses. 

As we develop new products or new features, functions and capabilities for existing products, we capitalize certain of our 
costs related to those activities and defer the expense arising from those activities to future periods. 

In accordance with GAAP, we capitalize certain of our costs related to the development of new products or new 

features, functions and capabilities for existing products. We present these capitalized costs as an asset on our balance sheet. 
We amortize these costs to expense in future periods after these work products are completed and released for sale so as to 
match these expenses the associated revenue we earn in the future. If we were to deem these capitalized costs not to be 
realizable through future revenue and accordingly had to reduce the carrying value of these assets, possibly to zero, we could 
incur significant expenses earlier than anticipated. 

Our products are complex and operate in a wide variety of computer configurations, which could result in errors or 
product failures. 

Addressing MFT, hosted services and secure content mobility typically requires very complex products.  Undetected 

errors, failures, or bugs may occur, especially when products are first introduced or when new versions are released.  Our 
products are often installed and used in large-scale computing environments with different operating systems, system 
management software, and equipment and networking configurations, which may cause errors or failures in our products or 
may expose undetected errors, failures, or bugs in our products.  Our customers’ computing environments also are often 
characterized by a wide variety of standard and non-standard configurations that make pre-release testing for programming or 
compatibility errors very difficult and time-consuming.  In addition, despite testing by us and others, errors, failures, or bugs 
may not be found in new products or releases until after commencement of commercial shipments.  In the past, we have 
discovered software errors, failures, and bugs in certain of our product offerings after their introduction and have experienced 
delayed or lost revenues during the time required to correct these errors. 

25 

 
 
 
 
 
 
 
 
 
 
 
 
 
Errors, failures, or bugs in products released by us could result in negative publicity, product returns, loss of or delay 

in market acceptance of our products, loss of competitive position, or claims by customers or others.  Many of our end-user 
customers use our products in applications that are critical to their businesses and may have a greater sensitivity to defects in 
our products than to defects in other, less critical, software products.  In addition, if an actual or perceived breach of 
information integrity or availability occurs in one of our end-user customer’s systems, regardless of whether the breach is 
attributable to our products, the market perception of the effectiveness of our products could be harmed.  Alleviating any of 
these problems could require significant expenditures of our capital and other resources and could cause interruptions, delays, 
or cessation of our product licensing, which could cause us to lose existing or potential customers and could adversely affect 
our operating results. 

Our business is subject to the risks of warranty claims, product returns, product liability and product defects. 

Real or perceived errors, failures or defects in our products could result in claims by customers for losses that they 

sustain.  If customers make these types of claims, we may be required, or may choose, for customer relations or other 
reasons, to expend additional resources in order to help correct the problem. Liability provisions in our standard terms and 
conditions of sale, and those of our resellers and distributors, may not be enforceable under some circumstances or may not 
fully or effectively protect us from customer claims and related liabilities and costs, including indemnification obligations 
under our agreements with resellers and distributors. The sale and support of our products also entail the risk of product 
liability claims.  We maintain insurance to protect against certain types of claims associated with the use of our products, but 
our insurance coverage may not adequately cover any such claims. Even claims that ultimately are unsuccessful could result 
in expenditures of funds in connection with litigation and divert management’s time and other resources. 

Turmoil and uncertainty in U.S. and international economic markets could adversely affect our business and operating 
results. 

Demand for our products depends in large part upon the level of capital and maintenance expenditures by many of 
our customers.  Economic downturns could have an adverse effect on spending on information technology projects since in 
such environments, prospects and customers may reduce, sometimes greatly, their discretionary spending to focus on 
preserving mandatory spending budgets. 

These adverse impacts to customer spending may be directly, and adversely, reflected in our future business and 

operating results because we believe a substantial part of their MFT spending budget is considered discretionary by our 
prospects and customers. The perception of MFT solutions spending as discretionary is further reinforced by the existence of 
low cost, or even free, products that deliver some subset of the capabilities found in our solutions.  In the event of an 
economic downturn, some customers may decide to defer spending for our solutions or may elect to obtain low cost or free 
“good enough” products as an interim measure.  The potential adverse impacts of such decisions may persist for an extended 
period of time, even well into a period of economic recovery, given that many prospects will not change their IT 
infrastructure for a considerable period of time after that infrastructure has been installed and is operating adequately. 

Adverse financial results from another economic downturn and uncertainty could include flat, or even decreasing, 

sales, lower gross and net margins, and impairment of current or future goodwill and long-lived assets.  In addition, some of 
our customers could delay paying their obligations to us.  Potentially reduced sales and margins and customer payment 
problems could limit our ability to fund research and development, marketing, sales, and other activities necessary to sustain 
and expand our market position. 

In past economic downturns, we have sometimes experienced a decrease in our stock price. If investors have 

concerns that our business, financial condition and results of operations will be negatively impacted by another economic 
downturn, our stock price could decrease again. 

Regardless of economic conditions, fluctuations in demand for our products and services are driven by many factors and 
a decrease in demand for our products could adversely affect our financial results. 

We are subject to fluctuations in demand for our products and services due to a variety of factors, including 
competition, product obsolescence, technological change, budget constraints of our actual and potential customers, awareness 
of security threats to IT systems, and other factors.  While such factors may, in some periods, increase product sales, 
fluctuations in demand can also negatively impact our product sales.  If demand for our products declines, our revenues, as 
well as our gross and net margins, could be adversely affected. 

26 

 
 
 
 
 
 
 
 
 
 
 
 
 
Sales to the U.S. Government make up a portion of our business, and changes in government defense spending could 
have consequences on our financial position, results of operations and business. 

Our revenues from the U.S. Government largely result from contracts awarded to us under various U.S. Government 

programs, primarily defense-related programs with the Department of Defense (“DoD”). The funding of our programs is 
subject to the overall U.S. Government foreign policy, budget and appropriation decisions, and processes which are driven by 
numerous factors, including geo-political events and macroeconomic conditions, and are beyond our control. Projected 
defense spending budgets are uncertain and difficult to predict. 

Significant changes in defense spending could have long-term consequences for our size and structure. Changes in 

government priorities and requirements could impact the funding, or the timing of funding, of our programs which could 
negatively impact our results of operations and financial condition.  Government contracts typically have long sales cycles 
such that closure of such contracts is difficult to predict. 

U.S. Government contracts generally also permit the government to terminate the contract, in whole or in part, 

without prior notice, at the government’s convenience or for default based on performance. A termination arising out of our 
default could expose us to liability and have a negative impact on our ability to obtain future contracts and orders. 
Furthermore, on contracts for which we are a subcontractor and not the prime contractor, the U.S. Government could 
terminate the prime contract for convenience or otherwise, irrespective of our performance as a subcontractor. 

Because we are a DoD contractor, certain of our items and/or transactions may be subject to the International Traffic 

in Arms Regulations (“ITAR”) if our software or services are specifically designed or modified for defense purposes.  
Companies engaged in manufacturing or exporting ITAR-controlled goods and services (even if these companies do not 
export such items) are required to register with the U.S. State Department.  Failure to comply with these requirements could 
result in fines and sanctions which could negatively impact our results of operations and financial condition. 

If we lose key personnel we may not be able to execute our business plan. 

Our future success depends on the continued services of our employees. If employees leave, it can be difficult to 

replace them because of the intense competition in the marketplace for people with the skillsets we need to operate our 
business. New employees may not be productive for weeks or months as they learn about our solutions, our personnel and the 
administrative practices within our company. 

It may be difficult for us to recruit and retain software developers and other technical and management personnel 
because we are a relatively small company. 

We compete intensely with other software development and distribution companies domestically and internationally 
as well as information technology departments supporting larger businesses all of whom strive to recruit and hire employees 
from a limited pool of qualified personnel. Some qualified candidates prefer to work for larger, better known companies or in 
another geographic area. In order to attract and retain personnel in a competitive marketplace, we believe that we must 
provide a competitive compensation package, including cash, equity-based compensation, and other employee benefits 
including medical insurance and healthcare plans. The volatility in our stock price may from time to time adversely affect our 
ability to recruit or retain employees. In addition, we may be unable to obtain required stockholder approvals of future 
increases in the number of shares available for issuance under our equity compensation plans. Also, accounting rules require 
us to treat the issuance of employee stock options and other forms of equity-based compensation as compensation expense. 
As a result, we may decide to issue fewer equity-based incentives and may be impaired in our efforts to attract and retain 
necessary personnel. If we are unable to hire and retain qualified employees, or conversely, if we fail to manage employee 
performance or reduce staffing levels when required by market conditions, our business and operating results could be 
adversely affected. 

Key personnel have left our company in the past. There likely will be additional departures of key personnel from 
time to time in the future. The loss of any key employee could result in significant disruptions to our operations, including 
adversely affecting the timeliness of product releases, the successful implementation and completion of company initiatives, 
the effectiveness of our disclosure controls and procedures and our internal control over financial reporting, and the results of 
our operations. Hiring, training, and successfully integrating replacement sales, engineering, and other personnel could be 
time consuming, may cause additional disruptions to our operations, and may be unsuccessful, which could negatively impact 
future revenues. 

27 

 
 
 
 
 
 
 
 
 
 
 
 
 
Our operations potentially are vulnerable to security breaches that could harm the quality of our products and services or 
disrupt our ability to deliver our products and services. 

Information security is a dynamic discipline that historically has faced threats that develop and emerge in ways that 

are sometimes unpredictable. Third parties may breach our systems and information security and damage our products and 
services or misappropriate confidential customer information. This might cause us to lose customers, or even cause customers 
to make claims against us for damages. We may be required to expend significant resources to protect against potential or 
actual security breaches and/or to address problems caused by such breaches. 

Improper disclosure of personal data could result in liability and harm our reputation.  

While we have derived the majority of our historical revenues from on-premises delivery of our products, we now 

also offer our products on third-party, hosted platforms. As we continue to execute our strategy of increasing the number and 
scale of our cloud-based offerings, we may store and process increasingly large amounts of personally identifiable 
information of our customers. At the same time, the continued occurrence of high-profile data breaches provides evidence of 
an external environment increasingly hostile to information security. This environment demands that we continuously 
improve our design and coordination of security controls. It is possible our security controls over personal data, our training 
of employees and vendors on data security, and other practices we follow may not prevent the improper disclosure of 
personally identifiable information. Improper disclosure of this information could harm our reputation, lead to legal exposure 
to customers, or subject us to liability under laws that protect personal data, resulting in increased costs or loss of 
revenue.  We believe consumers using our subscription services increasingly will want efficient, centralized methods of 
choosing their privacy preferences and controlling their data. Perceptions that our products or services do not adequately 
protect the privacy of personal information could inhibit sales of our products or services and could constrain consumer and 
business adoption of cloud-based solutions. 

Breaches of our cybersecurity systems could degrade our ability to conduct our business operations and deliver products 
and services to our customers, delay our ability to recognize revenue, compromise the integrity of our software products, 
result in significant data losses and the theft of our intellectual property, damage our reputation, expose us to liability to 
third parties and require us to incur significant additional costs to maintain the security of our networks and data. 

We increasingly depend upon our IT systems to conduct virtually all of our business operations, ranging from our 

internal operations and product development activities to our marketing and sales efforts and communications with our 
customers and business partners.  Cyber threats may attempt to penetrate our network security, or that of our website, and 
misappropriate our proprietary information or cause interruptions of our service.  Because the techniques used by such 
attackers to access or sabotage networks change frequently and may not be recognized until launched against a target, we 
may be unable to anticipate these techniques.  In addition, sophisticated hardware and operating system software and 
applications that we produce or procure from third parties may contain defects in design or manufacture, including “bugs” 
and other problems that could unexpectedly interfere with the operation of the system.  We have also outsourced a number of 
our business functions to third party contractors. Therefore, our business operations also depend, in part, on the success of 
our contractors' own cybersecurity measures. Similarly, we rely upon distributors, resellers, system vendors and systems 
integrators to sell our products and our sales operations depend, in part, on the reliability of their cybersecurity measures. 
Additionally, we depend upon our employees to appropriately handle confidential data and deploy our IT resources in a safe 
and secure fashion that does not expose our network systems to security breaches and the loss of data. Accordingly, if our 
cybersecurity systems and those of our contractors fail to protect against unauthorized access, sophisticated cyber-attacks and 
the mishandling of data by our employees and contractors, our ability to conduct our business effectively could be damaged 
in a number of ways, including: 

  Sensitive data regarding our business, including intellectual property and other proprietary data, could be stolen. 

  Our electronic communications systems, including email and other methods, could be disrupted, and our ability 

to conduct our business operations could be seriously damaged until such systems can be restored. 

  Our ability to process customer orders and electronically deliver products and services could be degraded, and 

our distribution channels could be disrupted, resulting in delays in revenue recognition. 

  Defects and security vulnerabilities could be introduced into our software products, thereby damaging the 

reputation and perceived reliability and security of our products and potentially making the data systems of our 
customers vulnerable to further data loss and cyber incidents. 

28 

 
 
 
 
 
 
 
 
 
 
 
  Personally identifiable data of our customers, employees and business partners could be lost. 

Should any of the above events occur, we could be subject to significant claims for liability from our customers or 

from regulatory actions of governmental agencies, our ability to protect our intellectual property rights could be 
compromised and our reputation and competitive position could be significantly harmed. Also, the regulatory and contractual 
actions, litigations, investigations, fines, penalties and liabilities relating to data breaches that result in losses of personally 
identifiable or credit card information of users of our services could be significant in terms of fines and reputational impact 
and necessitate changes to our business operations that may be disruptive to us. Additionally, we could incur significant costs 
in order to upgrade our cybersecurity systems and remediate damages. Consequently, our financial performance and results 
of operations could be adversely affected. 

Certain components of the software code comprising some of our products are licensed from third parties making us 
dependent upon those licenses remaining in place for those products to operate in their current form. 

Certain key components of the software code comprising certain of our products are licensed from unrelated, third 
parties.  These licenses are not perpetual and, as such, with advance notice as provided in the license agreements, these third 
parties could terminate these licenses.  Even with advance notice, termination of these licenses could create a severe hardship 
for us due to the need to locate substitute software code from other third parties or create alternative software code ourselves 
in order for our products to continue to operate in the manner designed or for us to keep pace with customer requirements, 
including our obligations under maintenance and support agreements.  There is no assurance we could achieve either of those 
alternative solutions in a timely and effective manner that would not disrupt our ability to continue selling and supporting 
those products, or without the consumption of significant company resources in the form of time spent by our personnel 
creating alternative solutions or cash paid to third parties to assist us.  Such a situation could delay the completion and 
introduction to the marketplace of other products we are developing to remain competitive due to the diversion of the 
attention of certain of our key personnel away from that work.  If any of these events occur, our future business and financial 
results could be adversely affected. 

We utilize “open source” software in some of our products. 

The open source software community develops software technology for free use by anyone. We incorporate a 

limited amount of open source code software into our products.  We may use more open source code software in the future. 

Our use, in some instances, of open source code software may impose limitations on our ability to commercialize 

our solutions and may subject us to possible intellectual property litigation.  Open source code may impose limitations on our 
ability to commercialize our products because, among other reasons, open source license terms may be ambiguous and may 
result in unanticipated obligations regarding our solution, and open source software cannot be protected under trade secret 
law. In addition, it may be difficult for us to accurately determine the identities of the developers of the open source code and 
whether the acquired software infringes third-party intellectual property rights. As a result, we could be subject to suits by 
parties claiming ownership of what we believe to be open source software. From time to time, companies that incorporate 
open source software into their products have been subject to such claims. 

Claims of infringement or misappropriation against us could be costly for us to defend and could require us to re-

engineer our solution or to seek to obtain licenses from third parties in order to continue offering our solution. We also might 
need to discontinue the sale of our solution in the event re-engineering could not be accomplished on a timely or cost-
effective basis. If any such claim, attempted remediation, or solution discontinuance occur, our business and operating results 
could be harmed. 

Our products may expose customers to invasion of privacy, causing customer dissatisfaction or possible claims against us 
for damages. 

Our products and solutions are intended to facilitate data and information transfer and sharing, sometimes by 

providing outsiders access to a customer’s computer. Such access potentially may make the customer vulnerable to security 
breaches, which could result in the loss of the customer’s privacy or property.  Invasions of privacy or other customer harm 
occurring in an environment where our solutions are operating could result in customer dissatisfaction and possible claims 
against us for any resulting damages. 

29 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
We are subject to governmental export and import controls that could subject us to liability or impair our ability to 
compete in international markets. 

All products that are exported, re-exported or that are worked on by foreign nationals are subject to export 
controls.  Such controls include prohibitions on end uses, end users and exports to certain sanctioned countries.  In addition, 
incorporation of encryption technology into our products increases the level of U.S. export controls.  We are subject to these 
requirements as certain of our products include the ability for the end user to encrypt data.  Therefore, our products may be 
exported outside the United States or revealed to foreign nationals only by complying with the required level of export 
controls/restrictions. Restrictions applicable to our products may include a requirement to have a license to export the 
technology, a requirement to have software licenses approved before export is allowed, and outright bans on the licensing of 
certain encryption technology to particular end users or to all end users in a particular country.  In addition, various countries 
regulate the import of certain technology and have enacted laws that could limit our ability to distribute our products or could 
limit our customers’ ability to implement our products in those countries. 

There can be no assurance that we will be successful in obtaining or maintaining the licenses and other 
authorizations required to export our products from applicable government authorities. Any change in export or import 
regulations or related legislation, shift in approach to the enforcement or scope of existing regulations, changes in the list of 
countries to which we cannot export, or changes in persons or technologies targeted by such regulations could result in 
decreased use of our products by, or in our decreased ability to export or sell our products to, existing or potential customers 
with international operations.  Changes in our products or changes in export and import regulations may create delays in the 
introduction of our products in international markets, prevent our customers with international operations from deploying our 
products throughout their global systems or, in some cases, prevent the export or import of our products to certain countries 
altogether. Any change in export or import regulations or related legislation, a shift in approach to the enforcement or scope 
of existing regulations, or change in the countries, persons or technologies targeted by such regulations, could result in 
decreased use of our products by, or in our decreased ability to export or sell our products to, existing or potential customers 
with international operations. 

Export laws and regulations can be extremely complex in their application.  If we are found not to have complied 
with applicable export control laws, we may be sanctioned, fined or penalized by, among other things, having our ability to 
obtain export licenses curtailed or eliminated, possibly for an extended period of time. Our failure to receive or maintain any 
required export licenses or authorizations or our being penalized for failure to comply with applicable export control laws 
would hinder our ability to sell our products, could result in financial penalties, and could materially adversely affect our 
business, financial condition, and results of operations.  Any failure on our part or the part of our distributors to comply with 
encryption or other applicable export control requirements could harm our business and operating results. 

Import and export regulations of encryption/decryption technology vary from country to country. We may be subject 

to different statutory or regulatory controls in different foreign jurisdictions, and as such, importation of our technology may 
not be permitted in these foreign jurisdictions. Violations of foreign regulations or regulation of international transactions 
could prevent us from being able to sell our products in international markets. Our success depends in large part on our 
having access to international markets. A violation of foreign regulations could limit our access to such markets and have a 
negative effect on our results of operations. 

As our international sales grow, we could become increasingly subject to additional risks that could harm our business. 

We conduct significant sales and customer support in countries outside of the United States.  Approximately 23% 
and 24% of our sales were to purchasers outside the United States in 2016 and 2015, respectively.  If our sales outside the 
United States increase, we may be required to further expand our international operations.  To successfully expand 
international sales, we must establish additional foreign operations, hire additional personnel and recruit additional 
international resellers.  We may also incur additional expense translating our applications into additional languages. In 
addition, there is significant competition for entry into high growth markets.  Our international operations are subject to a 
variety of risks, which could cause fluctuations in the results of our international operations.  These risks include: 

  Compliance with foreign regulatory and market requirements. 

  Variability of foreign economic, political and labor conditions. 

  Changing restrictions imposed by regulatory requirements, tariffs or other trade barriers or by U.S. export laws. 

  Longer accounts receivable payment cycles. 

30 

 
 
  
  
  
 
 
 
 
 
 
 
  Potentially adverse tax consequences. 

  Difficulties in protecting intellectual property. 

  Burdens of complying with a wide variety of foreign laws. 

  Difficulty transferring funds to the U.S. in a tax efficient manner from non-U.S jurisdictions in which the cash 

flow originates. 

We are subject to risks associated with compliance with laws and regulations globally which may harm our business. 

We are a global company subject to varied and complex laws, regulations and customs domestically and 
internationally. These laws and regulations relate to a number of aspects of our business, including trade protection, import 
and export control, data and transaction processing security, payment card industry data security standards, records 
management, user-generated content hosted on websites we operate, corporate governance, employee and third-party 
complaints, gift policies, conflicts of interest, employment and labor relations laws, securities regulations and other 
regulatory requirements affecting trade and investment. The application of these laws and regulations to our business is often 
unclear and may at times conflict. Compliance with these laws and regulations may involve significant costs or require 
changes in our business practices that result in reduced revenue and profitability. Non-compliance could also result in fines, 
damages, or criminal sanctions against us, our officers or our employees, prohibitions on the conduct of our business, and 
damage to our reputation. We incur additional legal compliance costs associated with our global operations and could 
become subject to legal penalties if we fail to comply with local laws and regulations in U.S. jurisdictions or in foreign 
countries, which laws and regulations may be substantially different from those in the U.S. In many foreign countries, 
particularly in those with developing economies, it is common to engage in business practices that are prohibited by U.S. 
regulations applicable to us, including the Foreign Corrupt Practices Act. Although we implement policies and procedures 
designed to ensure compliance with these laws, there can be no assurance that all of our employees, contractors and agents, 
as well as those companies to which we outsource certain of our business operations, including those based in or from 
countries where practices that violate such U.S. laws may be customary, will not take actions in violation of our internal 
policies. Any such violation, even if prohibited by our internal policies, could have an adverse effect on our business. 

Failure to maintain proper and effective internal controls could affect our ability to produce accurate financial statements 
which could result in the restatement of our financial statements or adversely affect our operating results, our ability to 
operate our business, and our stock price. 

Effective internal controls are necessary for us to provide reliable financial reports and effectively prevent 
fraud.  We maintain a system of internal control over financial reporting, which is defined as a process designed by, or under 
the supervision of, our principal executive officer and principal financial officer, or persons performing similar functions, and 
effected by our board of directors, management and other personnel, to provide reasonable assurance regarding the reliability 
of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted 
accounting principles. 

If we are unable to establish and maintain appropriate internal financial reporting controls and procedures, it could 

cause us to fail to meet our reporting obligations, result in the restatement of our financial statements, harm our operating 
results, subject us to regulatory scrutiny and sanction, cause investors to lose confidence in our reported financial 
information, and have a negative effect on the market price for shares of our common stock. 

The amount of income taxes we compute as payable on our income tax returns filed with the Internal Revenue Service 
and certain states could be challenged by those taxing authorities resulting in us paying more taxes than anticipated. 

We file income tax returns with the Internal Revenue Service and taxing authorities in certain states. We prepare and 
file those returns based on our interpretations of the relevant tax code as to revenue to be reported and deductions and credits 
allowed. We use third-party experts to assist us in preparing our tax returns and computing our tax liabilities to help us ensure 
we pay the proper amount of tax due. Our tax returns are subject to examination by taxing authorities that could interpret the 
tax code in a different manner from us and conclude we are obligated to pay more taxes than we originally computed and 
paid. While we would defend the position taken on our tax returns as filed, a challenge from a taxing authority can be costly 
to defend with no assurance of a favorable outcome for us. In the event of an unfavorable result under these circumstances, 
our business, operating results and financial position could be harmed. 

31 

 
 
 
 
 
 
 
 
 
 
 
 
 
The amount of sales tax we collect on sales could be challenged by taxing authorities both in jurisdictions in which we 
have a corporate presence as well as by taxing authorities in areas where we have no corporate presence. 

We collect and remit sales tax on sales in jurisdictions where we have a corporate or physical presence that results in 

an obligation to do so.  We sell our products to customers in numerous locations where we do not have a corporate or 
physical presence and, therefore, do not collect sales tax on those sales.  States in which we collect sales tax could audit our 
activities and assess us with additional tax based on their interpreting the sales tax code differently than we interpret it. 
Various states in which we do not collect sales tax are aggressive in interpreting their sales tax codes in determining if a 
company with no apparent presence in those states is obligated to collect and remit sales taxes, particularly on sales made 
across the Internet.  States where we do not collect sales tax could make an assertion that we should have been collecting 
sales tax and could assess us with that tax.  While we would defend our position taken as to our obligation to collect sales tax 
and the amount of sales tax collected, a challenge from a taxing authority can be costly to defend with no assurance of a 
favorable outcome for us. In the event of an unfavorable result under these circumstances, our business, operating results and 
financial position could be harmed. 

Risks Related to Stock Ownership 

Our stock price is/may be volatile. 

The trading price of our common stock has been and could continue to be subject to wide fluctuations in response to 

certain factors, including: 

  U.S. and global economic conditions leading to general declines in market capitalizations, with such declines 

not associated with operating performance. 

  Quarter-to-quarter variations in results of operations. 

  Our announcements of new products. 

  Our announcements of acquisitions. 

  Our announcements of significant new customers or contracts. 

  Our competitors’ announcements of new products. 

  Our product development or release schedule. 

  Changes in our management team. 

  General conditions in the software industry. 

 

Investor perceptions and expectations regarding our products, plans and strategic position and those of our 
competitors and customers. 

In addition, the public stock markets experience extreme price and trading volume volatility, particularly in high-

technology sectors of the market. This volatility has significantly affected the market prices of securities of many technology 
companies for reasons often unrelated to the operating performance of the specific companies. The broad market fluctuations 
may adversely affect the market price of our common stock. 

Accounting charges may cause fluctuations in our annual or quarterly financial results. 

Our financial results may be affected by non-cash and other accounting charges, including: 

  Amortization of intangible assets, including acquired technology and product rights. 

  Acquisition expenses. 

32 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Impairment of goodwill and intangibles. 

  Share-based compensation expense. 

  Restructuring charges. 

 

Impairment of long-lived assets. 

  Reserves for uncertain tax positions. 

Anti-takeover provisions in our charter and Delaware law could inhibit others from acquiring us. 

Some of the provisions of our certificate of incorporation and bylaws and in Delaware law could, together or 

separately: 

  Discourage potential acquisition proposals. 

  Delay or prevent a change in control. 

  Limit the price that investors may be willing to pay in the future for shares of our common stock. 

In particular, our certificate of incorporation and bylaws prohibit stockholders from voting by written consent or 

calling meetings of the stockholders.  We are also subject to Section 203 of the Delaware General Corporation Law, which 
generally prohibits a Delaware corporation from engaging in any of a broad range of business combinations with any 
interested stockholder, as defined in the statute, for a period of three years following the date on which the stockholder 
became an interested stockholder. 

Our directors and executive officers continue to have substantial control over us. 

Our directors and executive officers, together with their affiliates and related persons, beneficially owned, in the 
aggregate, approximately 19% of our outstanding common stock as of March 1, 2017. These stockholders would have the 
ability to substantially control our operations and direct our policies including the outcome of matters submitted to our 
stockholders for approval, such as the election of directors and any acquisition or merger, consolidation or sale of all or 
substantially all of our assets. In addition, our certificate of incorporation and bylaws provide for our Board of Directors to be 
divided into three classes of directors serving staggered three-year terms.  As a result, approximately one-third of our Board 
of Directors will be elected each year. 

Stockholders’ ownership of our stock may be significantly diluted as a result of the exercise of stock options, thereby 
affecting the value of the stock. 

There were options to purchase 2,407,005 shares of our common stock outstanding under our employee and director 

stock option plans as of December 31, 2016, of which options to purchase 1,001,570 shares were vested. We have filed a 
registration statement under the Securities Act covering stock issued upon the exercise of options by non-affiliates, and we 
may file a registration statement covering options held by affiliates as well. If we do not file a registration statement covering 
affiliates, affiliates who exercise their options may choose to sell the stock under an exemption from registration, such as 
Rule 144 under the Securities Act. The exercise of these options and sale of the resulting stock could depress the value of our 
stock. 

33 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Risks Related to Intellectual Property 

We are vulnerable to claims that our products infringe third-party intellectual property rights particularly because our 
products are partially developed by independent parties. 

From time to time, we experience claims that our products infringe third-party intellectual property rights.  We may 
be exposed to future litigation based on claims that our products infringe the intellectual property rights of others. This risk is 
exacerbated by the fact that some of the code in our products is developed by independent parties or licensed from third 
parties over whom we have less control than we exercise over internal developers. In addition, we expect that infringement 
claims against software developers will become more prevalent as the number of products and developers grows and the 
functionality of software programs in the market increasingly overlaps.  Companies in the technology industry, and other 
patent and trademark holders seeking to profit from royalties in connection with grants of licenses, own large numbers of 
patents, copyrights, trademarks, service marks, and trade secrets and frequently enter into litigation based on allegations of 
infringement or other violations of intellectual property rights.  In addition, we may be the target of aggressive and 
opportunistic enforcement of patents by third parties, including non-practicing entities. 

Responding to and defending against such claims may cause us to incur significant expense and divert the time and 
efforts of our management and employees. Successful assertion of such claims could require that we pay substantial damages 
or ongoing royalty payments, prevent us from selling our products and services, damage our reputation, or require that we 
comply with other unfavorable terms, any of which could materially harm our business. In addition, we may decide to pay 
substantial settlement costs in connection with any claim or litigation, whether or not successfully asserted. 

While it is not possible to predict the outcome of patent litigation incidents to our business, defense costs may be 
significant,  and  we  believe  the  costs  associated  with  this  litigation  or  other  claims  of  infringement  could  generally  have  a 
material adverse impact on our results of operations, financial position or cash flows.  Regardless of the merit of such claims, 
responding to infringement claims can be expensive and time-consuming. 

For any intellectual property rights claim against us or our customers, we may have to pay damages and indemnify 

our customers against damages. 

Claims of infringement could require us to re-engineer our products or seek to obtain licenses from third parties in 

order to continue offering our products in a manner that may include licensing technologies from others. In addition, an 
adverse legal decision affecting our intellectual property, or the use of significant resources to defend against this type of 
claim could place a significant strain on our financial resources and harm our reputation. 

We may not be able to protect our intellectual property rights. 

Our software code and trade and service marks are some of our most valuable assets. Given the global nature of the 

Internet and our business, we are vulnerable to the misappropriation of this intellectual property, particularly in foreign 
markets, such as China and Eastern Europe, where laws or law enforcement practices are less developed. The global nature of 
the Internet makes it difficult to control the ultimate destination or security of our software making it more likely that 
unauthorized third parties will copy certain portions of our proprietary information or reverse engineer the proprietary 
information used in our programs. If our proprietary rights were infringed by a third-party and we did not have adequate legal 
recourse, our ability to earn profits, which are highly dependent on those rights, would be severely diminished. 

Other companies may own, obtain or claim trademarks that could prevent, limit or interfere with our use of our 
trademarks. 

Our various trademarks are important to our business. If we were to lose the use of any of our trademarks, our 
business would be harmed and we would have to devote substantial resources towards developing an independent brand 
identity. Defending or enforcing our trademark rights at a local and international level could result in the expenditure of 
significant financial and managerial resources.  

34 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Item 1B. Unresolved Staff Comments 

None. 

Item 2.    Properties 

Our corporate office is in San Antonio, Texas.  That office contains approximately 21,000 square feet for which the 

average annual rent under the lease is $347,000. We believe these facilities are suitable for our current business needs and 
that suitable, additional space would be available if needed in the future under acceptable terms. 

Item 3.    Legal Proceedings 

GlobalSCAPE had been named as one of a number of defendants in a patent infringement suit filed by Digital Reg 

of Texas, LLC in the United States District Court for the Eastern District of Texas, Tyler Division. The complaint alleged 
that we infringed on a patent that regulates access to digital content. In February 2017, we settled this matter for an amount 
that was immaterial to our financial position and results of operations. 

Item 4.    Mine Safety Disclosures 

Not Applicable. 

35 

 
 
 
 
 
  
 
 
 
 
 
 
 
PART II 

Item 5.    Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity 

Our common stock is listed on the NYSE MKT Exchange under the symbol “GSB” The following table sets forth 

the quarterly high and low closing sale prices for our common stock for the last two fiscal years. 

First Quarter (ending March 31) 
Second Quarter (ending June 30) 
Third Quarter (ending September 30) 
Fourth Quarter (ending December 31) 

2016 

2015 

High 

Low 

High 

Low 

  $
  $
  $
  $

4.08    $
4.00    $
3.87    $
4.18    $

3.27    $
3.20    $
3.41    $
3.35    $

3.67    $
3.49    $
3.56    $
4.28    $

Annual 

4.18     

3.20     

4.28     

2.17 
3.07 
3.14 
3.20 

2.17 

On March 20, 2017, the last reported sales price of our common stock on the NYSE MKT Exchange was $3.98 per 

share.  As of March 20, 2017, we had approximately 1,793 stockholders of record of our common stock. 

We paid quarterly dividends of $.015 per share on March 8, 2016, June 8, 2016, September 8, and December 8, 

2016 to stockholders of record as of the close of business on February 23, 2016, May 23, 2016 and August 23, and November 
23, 2016, respectively. The timing and amount of dividends to be paid, if any, in subsequent quarters will be determined on 
future dates by the Board of Directors. 

Item 6.  Selected Financial Data 

The following selected financial data is derived from the Financial Statements included in this and previous annual 
reports. This data is qualified in its entirety by and should be read in conjunction with the more detailed Financial Statements 
and related notes included in this annual report and with Item 8, “Financial Statements and Supplementary Data”. Historical 
results may not be indicative of future results. 

As part of our ongoing enhancement and refinement of our financial reporting to fairly present our results of 

operations and financial position, we may make changes from time-to-time in accounting methods and in the classification 
and presentation of our business activities in our financial statements. To ensure comparability between periods, we revise 
previous period financial statements presented to conform them to the method of presentation in our current period financial 
statements. 

As discussed in Note 2 to our Consolidated Financial Statements included in this annual report, in preparing our 
financial statements as of December 31, 2016, and for the year then ended, we changed accounting methods and/or made 
reclassifications and revisions in the following areas: 

  Method of Amortization of Deferred Revenue Related to M&S Agreements 
  Method of Recording M&S Billings 
  Reclassification of Sales Engineer Expenses 
  Reclassification of Reserve for Uncertain Tax Position 

The financial information presented below as of December 31, 2015, and for the year then ended has been revised 
from previously reported amounts to reflect the effects of the items listed above. We recorded the cumulative effect of these 
items as of January 1, 2015. See the tables in Note 2 to our Consolidated Financial Statements for an illustration of the effects 
of these items. 

The amounts presented for years prior to 2015 have not been revised as the effect of these items is not material to 

previously reported amounts for those years. 

36 

 
  
  
 
  
 
   
 
  
 
   
   
    
 
  
   
      
      
      
  
   
 
 
 
 
  
  
 
 
  
 
 
 
Statement of Operations Data: 
($ in thousands except per share amounts) 

Total revenues 
Income (loss) from operations 
Net income (loss) 

Net income (loss) per common share 

- basic 

Net income (loss) per common share 

- diluted 

  $ 
  $ 
  $ 

  $ 

  $ 

2016 

Year Ended December 31, 
2014 

2015 

2013 

2012 

33,336    $
5,818    $
3,951    $

30,735    $
6,311    $
4,528    $

26,770    $
4,615    $
3,026    $

24,339    $
3,901    $
3,840    $

23,372 
(1,394)
(1,800)

0.19    $

0.22    $

0.15    $

0.21    $

0.18    $

0.21    $

0.15    $

0.20    $

(0.10)

(0.10)

Cash dividends declared per share 

  $ 

0.060    $

0.045    $

0.050    $

0.050    $

0.070 

Balance Sheet Data: 
($ in thousands) 

2016 

2015 

2014 

2013 

2012 

Total assets 
  $ 
Long term debt, less current portion    $ 

50,180    $
-    $

44,262    $
-    $

38,387    $
-    $

33,092    $
2,989    $

33,588 
4,389 

Item 7.    Management’s Discussion and Analysis of Financial Condition and Results of Operation 

The following Management’s Discussion and Analysis of Financial Condition and Results of Operations should be 

read in conjunction with our financial statements for the years ended December 31, 2016 and 2015, and related notes 
included elsewhere in this document. 

Overview 

We develop and sell computer software that provides secure information exchange, data transfer and sharing 

capabilities for enterprises and consumers. We have been in business for over twenty years and have sold our products to 
thousands of enterprises and more than one million individual consumers throughout the world. 

Our primary business is selling and supporting managed file transfer, or MFT, software for enterprises. The brand 

name of our MFT product platform is Enhanced File Transfer, or EFT. 

We earn most of our revenue from the sale of EFT and products that are part of our EFT platform. We earn revenue 

from the sale of perpetual software licenses, providing products under software-as-a-service, or SaaS, subscriptions, 
providing maintenance and support services, or M&S, and offering professional services for product customization and 
integration. 

We also sell other products that are synergistic to EFT including Mail Express, WAFS, and CuteFTP. Collectively, 

these products constitute less than 10% of our total revenue. 

We focus on selling our EFT platform products in a business-to-business environment. The majority of the resources 
we will expend in the future for product research, development, marketing and sales will focus on our EFT platform products. 
We believe our products and business capabilities are well-positioned to compete effectively in the market for MFT 
products.  For a more comprehensive discussion of the products we sell and the services we offer, see “Business - Software 
Products and Services above. 

37 

 
    
      
      
      
      
 
      
      
      
      
 
  
  
 
  
  
   
   
   
    
 
  
    
      
      
      
      
 
  
    
      
      
      
      
  
  
    
      
      
      
      
  
 
    
      
      
      
      
 
    
      
      
      
      
 
  
  
   
   
   
    
 
  
    
      
      
      
      
 
  
   
 
 
 
 
 
 
 
 
 
Key Business Metrics 

Key Business Metrics 

We review a number of key business metrics on an ongoing basis to help us monitor our performance and to identify 

material trends which may affect our business. The significant metrics we review are described below. 

Revenue Growth 

We believe annual revenue growth is a key metric for monitoring our continued success in developing our business 

in future periods. Given our diverse solution portfolio, we review our revenue mix and changes in revenue, across all 
solutions, on a regular basis to identify key trends. We believe our revenue growth is primarily dependent upon executing our 
business strategies which include: 

  Ongoing innovation of our EFT platform to address the expanding needs of our existing customers and enhancing 

our products’ appeal to new customers. 

  Licensing, developing and/or acquiring technologies with features and functions that are complementary to and 

synergistic with our EFT platform so as to expand the breadth of our products offerings. 

  Enhancing our sales and marketing programs to improve identification of potential demand for our products and 

to increase the rate at which we are successful in selling our products. 

To support product innovation, we continue to enhance our software engineering group and our focus on optimizing 

the manner in which we assess the development of new technologies, our approach to managing those projects, and the 
timelines over which we do that work. 

We remain alert for attractive opportunities to collaborate with others or perhaps combine other revenue-producing 

technologies with ours to expand our product offerings and reach. To that end, we continually assess products and services 
offered by others that might be synergistic with our existing products. We may elect to take advantage of those opportunities 
through cooperative marketing agreements or licensing arrangements or by acquiring an ownership position in the enterprise 
offering the opportunity. 

In continuing to develop our demand generation activities, we have made and continue to make ongoing changes in 

sales and marketing including: 

 
Increasing sales staff capacity as needed to address our markets. 
  Aligning our sales group to enhance its industry and geographic focus. 
 
  Using third party digital marketing experts with search engine optimization expertise to enhance our efforts in 

Implementing new sales and marketing campaigns. 

this area. 

  Evolving our lead generation programs to increase our sales staff’s exposure to potential purchasers. 
  Enhancing our support of channel partners and engaging them to sell our products through training, orientation 

and marketing programs. 

As part of growing revenue in total, we are focused on increasing license revenue both in terms of absolute dollars 

and as a percent of total revenue. When we sell our licensed products, we also typically create a recurring revenue stream 
from M&S since almost all purchasers of our licensed enterprise products also purchase an M&S contract. Most of our M&S 
contracts are for one year although we also sell multi-year contracts. The customer pays us the M&S fee for the entire term of 
the agreement at the time the contract begins. We recognize that amount as revenue ratably in future periods over the term of 
the contract. 

38 

 
 
 
 
 
 
 
 
 
 
 
  
  
 
 
 
 
We typically experience a high renewal rate for M&S services for our enterprise products so long as a customer 
continues using the licensed product they purchased from us. As a result, growing license revenue not only contributes to 
increasing revenue growth at the time the license is sold but also provides a foundation for future recurring revenue as the 
purchasers of our licensed products renew M&S agreements to support their ongoing product support needs. This pattern of 
activity can create a cumulative effect for M&S renewals as a result of the cumulative number of licensed software 
installations sold over multiple years that create M&S renewals in any single year predictably (and in line with our 
expectations) exceeding the number of new software licenses we sell in a single year. We expect this cumulative effect to 
continue to grow if we continue to increase enterprise software license revenue in future periods. For these reasons, we 
expect M&S revenue will remain a substantial part of our total revenue. 

See Comparison of the Statement of Operations for the Years Ended December 31, 2016 and 2015, for a discussion 

of trends in our revenue growth that we monitor using this metric. 

Bookings and Potential Future Revenue (Non-GAAP Measurement) 

Bookings, along with the potential future revenue we may recognize from certain bookings (collectively referred to 

as bookings), is a business metric we use to measure the success of our sales and marketing programs and the effectiveness of 
our sales and marketing teams. Bookings arise from sales of software licenses, M&S, and professional services to our 
customers that consist of: 

 
 

Invoiced amounts for products and services we have delivered and for which we recognize revenue currently. 
Invoiced amounts for products and services we will deliver in the future and for which we will recognize 
revenue in those future periods. 

  Statements of work under which customers have engaged us to deliver professional services which we will 

invoice and recognize as revenue in the future as we complete that work. 

Bookings is not a measure of financial performance under generally accepted accounting principles, or GAAP, and 

should not be considered a substitute for revenue. Bookings has limitations as an analytical tool and when assessing our 
operating performance. Bookings should not be considered in isolation or as a substitute for revenue or other income 
statement data prepared in accordance with GAAP. 

Our bookings trends and the reconciliation of revenue to bookings are as follows ($ in thousands): 

  Year Ended December 31 

2016 

2015 

Revenue 
Products and services sold for which we will recognize revenue at a 
future date when the goods and services are delivered to and accepted 
by the customer 
Products and services delivered to and accepted by the customer for 
which revenue recognition had been deferred in the past at the time of 
booking 
Bookings 

  $

  $

33,336    $

30,735 

27,785      

20,034 

(25,782)     
35,339    $

(18,360)
32,409 

Our bookings yield revenue that we recognize at the time of the booking (for example, from the sale of an on-
premise license to our products) as well as amounts for which we will recognize revenue in future periods (for example, from 
the sale of an M&S contract or from professional services to be rendered in the future). Accordingly when using bookings to 
measure the success of our sales and marketing programs and the effectiveness of our sales and marketing teams, we also 
assess the potential future revenue those bookings may yield. We compute that potential future revenue as the sum of: 

  Deferred revenue on our balance sheet and 
  Amounts we have billed and invoiced to our customers for M&S services on a date that is before the date we 
begin delivering those services (such amounts are not in accounts receivable or deferred revenue on our balance 
sheet), and 

  Statements of work in place with customers under which we will provide professional services in the future. 

39 

 
 
 
 
 
 
 
 
  
 
  
 
    
 
  
    
      
 
   
   
 
 
 
 
 
Bookings during the year ended December 31, 2016, increased compared with the year ended December 31, 2015, 

primarily due to continuing development and introduction of new features and functions for our EFT product platform, 
enhanced marketing programs to increase our exposure and visibility to sales leads, and improved selling techniques to 
increase the likelihood of completing a sale when presented with a sales lead. We believe this increase is a leading indicator 
for potentially increased revenue in periods subsequent to 2016. 

Our potential future revenue is as follows ($ in thousands): 

Deferred revenue on our balance sheet 
     Deferred revenue - current 
     Deferred revenue – non current 
          Total deferred revenue 
Amounts billed and invoiced to customers for M&S services on a date 
that is before the contracted start date for those services (not part of 
deferred revenue) 
Statements of work for professional services to be provided in the future    
  $
Total potential future revenue 

  $

December 31, 

2016 

2015 

13,655    $
3,790      
17,445      

381      
411      
18,237    $

12,460 
3,808 
16,268 

206 
1,445 
17,919 

Potential future revenue is not a measure of financial performance under generally accepted accounting principles, 

or GAAP, and should not be considered a substitute for revenue. Potential future revenue has limitations as an analytical tool 
and when assessing our operating performance. Potential future revenue should not be considered in isolation or as a 
substitute for revenue or other income statement data prepared in accordance with GAAP. 

Adjusted EBITDA (Non-GAAP Measurement) 

We utilize Adjusted EBITDA (Earnings Before Interest, Taxes, Total Other Income/Expense, Depreciation, 
Amortization, other than amortization of capitalized software development costs, and Share-Based Compensation Expense) 
to provide us a view of income and expenses and cash flow from our operations that is supplemental and secondary to our 
primary assessment of net income as presented in our consolidated statement of operations and comprehensive income and of 
cash flow from operating activities as presented on our consolidated statement of cash flows. We use Adjusted EBITDA to 
provide another perspective for measuring profitability and cash flow from our core operating activities that does not include 
the effects of expenses that typically do not require us to pay them in the current period (such as depreciation, amortization 
and share-based compensation), the cost of financing our business, and the effects of income taxes, as well as the effects on 
our cash of changes in certain balance sheet items such as accounts receivable and accounts payable. We monitor the 
components of EBITDA to assess our actual performance relative to our plans, budgets and expectations and use the results 
of that assessment to adjust our future activities to the extent we deem necessary. 

Adjusted EBITDA is not a measure of financial performance under GAAP. It should not be considered as a 

substitute for net income presented on our consolidated statement of operations and comprehensive income or for net cash 
provided by operating activities presented on our consolidated statement of cash flows. Adjusted EBITDA has limitations as 
an analytical tool and when assessing our operating performance. Adjusted EBITDA should not be considered in isolation or 
without a simultaneous reading and consideration of our financial statements prepared in accordance with GAAP. 

40 

 
 
 
  
 
 
  
 
    
 
    
      
 
   
   
   
  
 
 
 
 
 
 
We compute Adjusted EBITDA as follows ($ in thousands): 

Net Income 
Add (subtract) items to determine adjusted EBITDA: 

Income tax expense 
Interest (income) expense, net 
Depreciation and amortization: 

Total depreciation and amortization 
Amortization of capitalized software development costs   

Stock-based compensation expense 

Adjusted EBITDA 

  $

Year Ended 
December 31 

2016 

2015 

  $

3,951    $

4,528 

2,026      
(159)     

2,045      
(1,777)     
973      
7,059    $

1,862 
(78)

1,553 
(1,283)
647 
7,229 

See Comparison of Year Ended December 31, 2016 to Year Ended December 31, 2015 for discussion of the variances 
between periods in the components comprising Adjusted EBITDA Excluding Infrequent Items.  Our adjusted EBITDA results 
indicate that we have been able to sustain consistently positive cash flow to help fund our future operations. 

Our discussion of the business trends of our products is based on the following profile of our revenue components ($ 

in thousands): 

Solution Perspective and Trends 

Revenue By Type 
License 
M&S 
Professional Services 
Total Revenue 

Revenue by Product Line 
License 

EFT Platform 
Other 

M&S 

EFT Platform 
Other 

2016 

    Percent of 

2015 

     Percent of 

Amount 

Total 

Amount 

Total 

 $

 $

 $

11,984    
18,668    
2,684    
33,336    

10,978    
1,006    
11,984    

17,432    
1,236    
18,668    

35.9%  $
56.0%   
8.1%   
100.0%  $

12,023     
16,489     
2,223     
30,735     

91.6%  $
8.4%   
100.0%   

93.4%   
6.6%   
100.0%   

10,459     
1,564     
12,023     

15,006     
1,483     
16,489     

39.1%
53.7%
7.2%
100.0%

87.0%
13.0%
100.0%

91.0%
9.0%
100.0%

Professional Services (all EFT Platform) 

2,684    

100.0%   

2,223     

100.0%

Total Revenue 

EFT Platform 
Other 

31,094    
2,242    
33,336    

 $

93.3%   
6.7%   
100.0%  $

27,688     
3,047     
30,735     

90.1%
9.9%
100.0%

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We earn revenue primarily from the following activities: 

  License revenue from sales of our EFT platform products that we deliver as either perpetually-licensed software 
installed at the customer’s premises, for which we earn the full amount of the license revenue at the time the 
license is delivered, or as a cloud-based service under our EFT Cloud Services brand delivered using a SaaS 
model, for which we earn monthly subscription revenue as these services are delivered. 

  License revenue from sales of our Mail Express, WAFS and CuteFTP products that are installed at the 

customer’s premises under a perpetual license for which we earn the full amount of the license revenue at the 
time the license is delivered. 

  M&S revenue under contracts to provide ongoing product support and software updates to our customers who 
have purchased license software which we recognize ratably over the contractual period, which is typically one 
year but can be up to three years. 

  Professional services revenue from a variety of customization, implementation, and integration services, as well 
as delivery of education and training associated with our solutions, which we recognize as the services are 
performed and accepted by the client. 

We earn most of our revenue from the sale of our EFT platform products and the associated M&S and professional 
services related to those products. With our core competency being in products that address the MFT market, we believe our 
EFT platform products provide the best opportunity for our future growth. Accordingly, expansion of the capabilities of the 
EFT platform will be our primary focus in the future. While we will continue to sell and support our other products for the 
foreseeable future, they will not be an area of emphasis for us going forward. 

We believe that continuing to offer licensed products installed on-premises for which we recognize revenue up-front 
and that carry with them a recurring M&S revenue stream is important to our future success. At the same time, we recognize 
that a migration of capabilities to a SaaS platform is attractive to a growing number of customers. We have, and have had for 
quite some time, the capabilities in place to deliver our EFT platform in that manner. However, this migration could create 
some near-term decreases in the growth rate of license revenue, and may result in similar decreases in future periods, because 
it typically takes approximately 24 to 36 months of SaaS revenue to yield total revenue equivalent to that realized up-front 
from the sale of a license for an on-premise installation. 

In mid-2016, we reviewed the allocation of our product research and development resources across all of our 

products. As a result of that review, we decided to adjust that allocation to focus most of our engineering resources involved 
in product research and development on our EFT platform products in order to expand their capabilities and to remain 
positioned to be responsive to the evolving needs of our customers. 

Over the past few years, we have developed and offered individual product lines that include EFT, Mail Express, 

WAFS, and CuteFTP. Each of these product lines addresses distinct needs in the marketplace. While some customers 
purchase products from more than one of these product lines, for the most part, customers in a particular market or vertical 
have needs that are addressed by only one of these products and, therefore, purchase only that product. With respect to Mail 
Express, while we will continue to offer it as stand-alone product for the time being, the engineering resources we allocate to 
this technology will focus on migrating it to becoming an integrated component of our EFT platform. We do not expect to 
expend significant resources in the future on expanding the features and capabilities of WAFS and CuteFTP although we will 
continue to sell those products and support them. 

To support product innovation, we continue to enhance our software engineering group and our focus on optimizing 

the manner in which we assess the development of new technologies, our approach to managing those projects, and the 
timelines over which we do that work. In continuing to develop our demand generation activities, we have made and continue 
to make ongoing changes in sales and marketing including: 

Increasing sales staffing and capabilities as needed to address our markets. 

 
  Aligning our sales group to enhance its industry and geographic focus. 
 
  Evolving our lead generation programs to increase our sales staff’s exposure to potential purchasers. 
  Enhancing our support of channel partners and engaging them to sell our products through training, orientation 

Implementing new sales and marketing campaigns. 

and marketing programs. 

Our total revenue increased 8.5% in 2016 and 14.8% in 2015. For a more complete discussion of these revenue 

trends, see Comparison of the Statement of Operations for the Years Ended December 31, 2016 and 2015, and Comparison of 
the Statement of Operations for the Years Ended December 31, 2016 and 2015. 

42 

 
 
 
 
 
 
 
  
  
 
Liquidity and Capital Resources 

Our cash and working capital positions were as follows (in thousands): 

December 31, 
2016 

December 31, 
2015 

Cash and cash equivalents 
Short term investments 
Long term investments 

  $

Total cash, cash equivalents, short and long term investments  $

Working capital 
Deferred revenue, current portion 
Working capital plus current deferred revenue (non-GAAP 

presentation) 

  $

  $

8,895    $ 
2,754      
12,779      
24,428    $ 

2,936    $ 
13,655      

15,885 
3,254 
- 
19,139 

10,878 
12,460 

16,591    $ 

23,338 

At December 31, 2016, our short term investments consisted of certificates of deposit maturing on various dates 

through October 2017. Our long term investments as of that date consisted of certificates of deposit maturing after December 
31, 2017, on various dates through December 2021. 

Deferred revenue, unlike the other liability components of our working capital, is an obligation we will satisfy by 

providing services in the future to our customers as part of our ongoing operating activities from which we have historically 
generated cash flow. Our deferred revenue does not involve a disbursement of cash as a direct payment of that liability. 
Accordingly, we assess our working capital needs using both the GAAP computation that includes all current liabilities as 
well as assess it by excluding the current portion of deferred revenue. Working capital plus the current portion of deferred 
revenue is not a measure of financial position under GAAP, has limitations as an analytical tool and when assessing our 
financial position and should not be considered a substitute for working capital computed in accordance with GAAP. 

Our capital requirements principally relate to our need to fund our ongoing operating expenditures, which are 

primarily related to employee salaries and benefits. We make these expenditures to enhance our existing products, develop 
new products, sell those products in the marketplace and support our customers after the sale. 

We rely on cash on hand and cash flows from operations to fund our operating activities and believe those items will 

be our principal sources of capital for the foreseeable future. If our revenue declines and/or our expenses increase, our cash 
flow from operations and cash on hand could decline.  We plan to expend significant resources in the future for research and 
development of our products and expansion and enhancement of our sales and marketing activities. If sales decline or if our 
liquidity is otherwise under duress, we could substantially reduce personnel and personnel-related costs, reduce or 
substantially eliminate capital expenditures and/or reduce or substantially eliminate certain research and development and 
sales and marketing expenditures. We may also sell equity or debt securities or enter into credit arrangements in order to 
finance future acquisitions or licensing activities, to the extent available. 

Cash provided or used by our various activities consisted of the following ($ in thousands): 

Operating activities 
Investing activities 
Financing activities 

Cash Provided (Used) During 
the Year Ended December 31,  

2016 

2015 

 $
 $
 $

7,066 
 $ 
(13,880)  $ 
(176)  $ 

7,021 
(2,119)
(375)

Our cash provided by operating activities increased during 2016 compared to 2015 primarily due to: 

  Net income after considering adjustments to reconcile net income to net cash provided by operating activities, 
as set forth on our Consolidated Statements of Cash Flow, increasing from $6.5 million in 2015 to $7.1 million 
in 2016. See the section below underComparison of Year Ended December 31, 2016, to Year Ended December 
31, 2015, for a discussion of the changes in the components of these amounts. 

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 

 

 

Deferred revenue increasing $1.2 million during 2016 compared to increasing $708,000 during 2015 primarily 
due to 2016 having a larger number of renewals of multi-year M&S agreements than occurred in 2015. Since 
we collect payment for the full term of an M&S agreement at the beginning of the agreement, we generally 
receive larger cash payments at the beginning of a multi-year agreement than we receive at the beginning of a 
comparable single year agreement. 
Accounts payable increasing $37,000 in 2016 compared to decreasing $272,000 during 2015 primarily due to a 
higher use of third-party software developers in 2015 compared to 2016 for which extended payment terms 
were generally not available. The remainder of variations in accounts payable in 2016 compared to 2015 was 
due to normal variations in the timing of payments to our vendors. 
Federal income tax receivable decreasing $352,000 in 2016 compared to increasing $233,000 in 2015 due 
primarily to the Internal Revenue Service completing its examination of certain of our federal income tax 
returns for certain prior years and refunding to us in 2016 taxes paid in prior years. The remainder of the change 
was due to our taxable income being lower for 2016 than for 2015 and normal variations in the timing of our tax 
payments. 

Offset by 

  Accounts receivable increasing $1.2 million during 2016 compared to remaining relatively unchanged during 
2015 as a result of there being an increased number of larger transactions in the fourth quarter of 2016 as 
compared to the fourth quarter of 2015 for which payment was not due until 2017. 

  Accrued expenses decreasing $58,000 in 2016 compared to increasing $303,000 in 2015 due primarily to 

normal variations in the timing of our payroll payment dates relative to the date of the balance sheet presented 
as part of our financial statements. 

  Other assets increasing $185,000 during 2016 as compared to decreasing $40,000 during 2015 primarily due to 
a prepayment in 2016 of a group healthcare premium related to 2017 as a result of a change in our healthcare 
insurance provider. 

 The increased use of cash for investing activities during 2016 compared to 2015 was primarily due to refining our 

cash management policies that resulted in our purchasing higher levels of short term and long term certificates of deposit 
during 2016 as compared to 2015, offset by a decrease in our software development costs that were capitalized.  While the 
scope and magnitude of our software development activities were substantially the same between these periods, the cost of 
that work was less in 2016 compared to 2015 due to increased use of our employees to do this work in 2016 compared to 
2015 when we relied more on the use of higher cost, third-party software developers. 

The decreased use of cash for financing activities during 2016 compared to 2015 was primarily due to: 

  An increase in cash received from the exercise of stock options during 2016 as a result of us recruiting more 

experienced personnel with broader capabilities that in turn resulted in more people departing the Company in 
2016 than in 2015 which resulted in more stock options being exercised before reaching their post-employment 
expiration date. 

Offset by 

  An increase in cash paid for dividends due to the payment of four quarterly dividends in 2016 as compared to 

the payment of three quarterly dividends in 2015. 

Contractual Obligations and Commitments 

At December 31, 2016, our contractual obligations and commitments consisted primarily of the following items: 

  An obligation to deliver services in the future to satisfy our right to earn our deferred revenue of $17.4 million. 
Those future services primarily relate to our obligations to under M&S contracts. We will recognize this 
deferred revenue as revenue over the remaining life of those contracts which generally ranges from one to three 
years. Deferred revenue, unlike the other liability components of our working capital, is an obligation we will 
satisfy through providing services in the future to our customers as part of our ongoing operating activities from 
which we have historically generated cash flow. Our deferred revenue does not involve a disbursement of cash 
as a direct payment of that liability. 

44 

 
 
 
 
 
 
 
 
  
 
 
 
 
  Trade accounts payable and accrued liabilities which include our contractual obligations to pay software 

royalties to third parties that vary in amount based on our sales volume of products upon which royalties are 
payable. 

  Operating lease for our office space. 
  Federal and state taxes. 

Our non-cancellable, contractual obligations at December 31, 2016, consisted of the following (in thousands): 

Amounts Due for the Period 
Fiscal Years 

2017

2018 - 2020

Thereafter      

Total

Operating leases 

$

360

$

480

$

-    $

840

Recent Accounting Pronouncements 

The Financial Accounting Standards Board, or FASB, has issued the following Accounting Standard Updates (ASU) 

that we believe may be relevant to our business and to the preparation of our financial statements: 

ASU 2017-04, Intangibles – Goodwill and Other (issued January 2017) - To simplify the subsequent measurement 
of goodwill, Step 2 was eliminated from the goodwill impairment test. In computing the implied fair value of 
goodwill under Step 2, an entity was required to perform procedures to determine the fair value at the impairment 
testing date of its assets and liabilities (including unrecognized assets and liabilities) following the procedure that 
would be required in determining the fair value of assets acquired and liabilities assumed in a business combination. 
Instead, under the amendments in this update, an entity should perform its annual, or interim, goodwill impairment 
test by comparing the fair value of a reporting unit with its carrying amount. An entity should recognize an 
impairment charge for the amount by which the carrying amount exceeds the reporting unit’s fair value. Any loss 
recognized should not exceed the total amount of goodwill allocated to that reporting unit. Additionally, an entity 
should consider income tax effects from any tax deductible goodwill on the carrying amount of the reporting unit 
when measuring the goodwill impairment loss, if applicable. This update also eliminated the requirements for any 
reporting unit with a zero or negative carrying amount to perform a qualitative assessment and, if it fails that 
qualitative test, to perform Step 2 of the goodwill impairment test. Therefore, the same impairment assessment 
applies to all reporting units. An entity is required to disclose the amount of goodwill allocated to each reporting unit 
with a zero or negative carrying amount of net assets. An entity still has the option to perform the qualitative 
assessment for a reporting unit to determine if the quantitative impairment test is necessary. A public business entity 
that is a U.S. Securities and Exchange Commission (SEC) filer is required to adopt the amendments in this update 
for its annual or any interim goodwill impairment tests in fiscal years beginning after December 15, 2019. We 
expect that the application of the provisions of this update will not have a material effect on our financial statements. 

ASU 2016-13, Financial Instruments – Credit Losses (issued June 2016) - Among the provisions of this ASU is a 
requirement that assets measured at amortized cost, which includes trade accounts receivable, be presented at the net 
amount expected to be collected. This pronouncement requires that an entity reflect all of its expected credit losses 
based on current estimates which will replace the current standard requiring that an entity need consider only past 
events and current conditions in measuring an incurred loss. We are subject to this guidance effective with financial 
statements we issue for the year ending December 31, 2020, and the quarterly periods during that year. We do not 
expect the amounts we report as accounts receivable in those future periods under this guidance to be materially 
affected relative to current guidance. 

ASU 2016-09, Improvements to Employee Share-Based Payment Accounting (issued March 2016) - When 
implemented, this standard will discontinue the recording in equity of tax benefits or tax deficiencies that arise from 
differences between share-based payment compensation expense recorded for financial statement purposes and that 
expense deductible for tax purposes. This new standard requires that the tax effect of all such differences be 
recorded and reported in the statement of operations. This standard also requires that tax-related cash flows resulting 
from share-based payments be reported as operating activities in the statement of cash flows which is a change from 
the current requirement to present such tax-related items as an inflow from financing activities and an outflow from 
operating activities. In accordance with this standard, we will implement it beginning with our interim and annual 
financial statements for 2017. The extent of the effect of this standard on our financial statements for 2017 and later 
depends upon the level of stock option exercise activity we experience in 2017 and later. The amounts involved in 
accounting for tax benefits or deficiencies from share-based compensation that are the subject of ASU 2016-09 are 
presented in our 2016 and earlier consolidated statements of cash flows and consolidated statements of stockholders’ 
equity on lines that are captioned tax benefit or tax deficiency from share-based compensation. 

45 

 
 
 
  
  
  
  
    
 
 
 
 
 
ASU 2016-02, Leases (issued February 2016). The main difference between existing GAAP and this ASU 2016-02 
is the presentation by lessees on their financial statements of lease assets and lease liabilities arising from operating 
leases. Since this new standard retains the distinction between finance and operating leases, the effect of leases in 
the statement of operations and the statement of cash flows will be largely unchanged from existing GAAP. Our 
only lease of significance is our operating lease for our corporate office space for which we will present a right-to-
use asset and a lease liability on our balance sheet when we implement this standard. We are in the process of 
determining those amounts. In accordance with this standard, we will implement it beginning with our interim and 
annual financial statements for 2019. The extent of the effect of this standard on our financial statements for 2019 
and later will depend upon the leases, if any, that we have in effect at that date. 

ASU 2015-17, Income Tax: Balance Sheet Classification of Deferred Taxes (issued November 2015) – This 
pronouncement requires that all deferred tax assets and liabilities for a tax jurisdiction, along with any related 
valuation allowance, be classified as noncurrent on the balance sheet. We have implemented this ASU in the 
accompanying financial statements in the manner described in the Note 9 below. 

ASU 2014-09, Revenue from Contracts with Customers (issued May 2014) - The core principle of this guidance is 
that an entity should recognize revenue to depict the transfer of promised goods or services to customers in an 
amount that reflects consideration to which the entity expects to be entitled in exchange for those goods or services. 
We are subject to this guidance effective with financial statements we issue for the year ending December 31, 2018, 
and the quarterly periods during that year. We do not expect the application of this ASU to have a material effect on 
the amounts or timing of revenue we report in those future periods relative to current guidance. 

We believe the application of ASU 2014-09 will result in a change in the manner in which we record sales 
commission expense related to M&S contracts. Currently, we record the full amount of the sales commission paid 
on the full value of an M&S contract as an expense on the inception date of the M&S contract. We believe that 
under ASU 2014-09, we will record that commission expense ratably over the term of the M&S contract. We have 
not yet quantified the effect of this change, but we do not expect that effect to be material to our results of operations 
or financial position. 

Critical Accounting Policies 

We follow accounting standards set by the Financial Accounting Standards Board. This board sets generally 
accepted accounting principles in the United States, or GAAP, that we follow in preparing financial statements that report our 
financial position, results of operations, and sources and uses of cash. We also follow the reporting regulations of the United 
States Securities and Exchange Commission, or SEC. 

The preparation of financial statements in accordance with GAAP requires the use of estimates and assumptions that 
affect the reported amounts of assets and liabilities, disclosure of contingent assets and liabilities known to exist as of the date 
the financial statements are published, and the reported amounts of revenues and expenses during the reporting period. 
Uncertainties with respect to such estimates and assumptions are inherent in the preparation of our financial statements. It is 
possible the actual results could differ from these estimates and assumptions and could have a material effect on the reported 
amounts of our financial position and results of operations. 

Principles of Consolidation 

The accompanying consolidated financial statements of GlobalSCAPE, Inc. and its wholly-owned subsidiary 
(collectively referred to as the “Company” or “we”) are prepared in conformity with GAAP.  All intercompany accounts and 
transactions have been eliminated. 

Changes in Accounting Methods, Reclassifications and Revisions 

As part of our ongoing enhancement and refinement of our financial reporting to fairly present our results of 

operations and financial position, we may make changes from time-to-time in accounting methods and in the classification 
and presentation of our business activities in our financial statements. To ensure comparability between periods, we revise 
previous period financial statements presented to conform them to the method of presentation in our current period financial 
statements. If the changes increase or decrease previously reported amounts of revenue or expenses, we adjust retained 
earnings as of the beginning of the earliest period presented for the cumulative effect, if any, on that balance.  If these 
changes affect our financial statements for previously reported interim periods not presented herein, we present revised 
financial statements for those periods when they are reported in the future. 

46 

 
 
  
 
 
 
  
 
 
 
 
 
In preparing our financial statements as of December 31, 2016, we changed our method of accounting in the areas 
described below. We believe these new methods enhance our financial reporting. We believe these changes are not material 
to our financial statements taken as a whole and, as a result, believe it is not probable that the judgment of a reasonable 
person relying upon our previously issued financial statements would have been changed or influenced had these new 
methods been in place at the time those financial statements were first issued.  See Note 2 to our Consolidated Financial 
Statements presented in this annual report for illustration of the effect of these changes on amounts previously reported in our 
financial statements as of December 31, 2015, and for the year then ended. 

Amortization of Deferred Revenue Related to M&S Agreements 

In previously issued financial statements, we amortized deferred revenue related to M&S agreements by recording a 

full month of amortization in the first month of an agreement. We used that method based on our intent to match revenue 
from our M&S agreements to the expense we incur when delivering M&S services. We acknowledge that the more common 
and widespread practice is to amortize deferred revenue based upon the specific number of days the M&S agreement is in 
place during that month.. Both methods result in the recognition of the same amount of revenue over the term of the M&S 
agreement but yield differing amounts of revenue being recognized in the first month and last month of an M&S agreement. 

Our consolidated statements of operations and balance sheets included herein are now prepared using the specific 

number of days method. This change had the effect of decreasing M&S revenue and net income on our statements of 
operations for 2015 and 2016 by immaterial amounts. It increased the amount of our deferred revenue on our balance sheets 
as of December 31, 2015 and 2016, which will result in our reporting more revenue in periods subsequent to 2016 than we 
would have reported under the previous method. This change has no effect on the total amount of revenue we will realize 
from our M&S contracts. 

Recording M&S Billings 

We may invoice a customer for M&S to be provided commencing on a date in a month subsequent to the month in 
which we invoice the customer. We typically receive a purchase order from our customers for M&S prior to invoicing them, 
and it is not uncommon for a customer to pay us in advance of that M&S commencement date either on their own or when 
we request such payment. Accordingly, we previously recorded an account receivable and deferred revenue for these invoices 
as of the date of the invoice. We believe a reasonable, alternate and more conservative method is to wait until the 
commencement date of the M&S has arrived to record the account receivable and deferred revenue for any such invoices for 
which we have not been paid as of the balance sheet date. Accordingly, our consolidated balance sheets included herein are 
now prepared using that method. 

Reclassification of Sales Engineer Expenses 

We employ sales engineers who assist our sales staff in addressing technical considerations by our customers prior 
to them purchasing our product. Our use of sales engineers has expanded in recent quarters. Prior to 2016, we classified the 
expense of sales engineers as part of costs of revenue – professional services. We believe these expenses are now more 
appropriately classified as part of sales and marketing expense and have now classified them as such. 

Reclassification of Reserve for Uncertain Tax Position 

We maintain a reserve for uncertain tax positions. Previously, we classified that reserve as a current liability since it 
was not material to our financial statements taken as a whole. In assessing the materiality of this reserve as of December 31, 
2016, we determined it appropriate to classify it as a component of other long term liabilities. 

Revenue Recognition 

We develop, market and sell software products. We recognize revenue from a sale transaction when the following 

conditions are met: 

          Persuasive evidence of an arrangement exists. 
          Delivery has occurred or services have been rendered. 
          The amount of the sale is fixed or determinable. 
          Collection of the sale amount is reasonably assured. 

47 

 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
For a sale transaction not meeting any one of these four criteria, we defer recognition of revenue related to that 

transaction until all the criteria are met. 

We earn the majority of our software license revenue from software products sold under perpetual software license 

agreements. At the time our customers purchase these products, they typically also purchase a product maintenance and 
support, or M&S, agreement. These transactions are multiple element software sales for which we assess the presence of 
vendor specific objective evidence (“VSOE”) of the fair value of the undelivered elements to determine the portion of these 
sales to recognize as revenue upon delivery of the software product and the portion of these sales to record as deferred 
revenue at the time the product is delivered. We amortize the deferred revenue component to revenue in future periods as we 
deliver the related future services to the customer. For transactions, if any, for which we cannot establish VSOE of the fair 
value of the undelivered elements, we initially record the entire transaction as deferred revenue and amortize that amount to 
revenue in future periods as we deliver the related future services to the customer. 

We provide services under M&S agreements with terms generally ranging from one to three years. We require up-

front payment of our M&S fee in an amount that covers the entire term of the agreement.  We record as deferred revenue 
amounts due or paid that relate to future periods during which we will provide the M&S service. Deferred revenue related to 
services we will deliver within one year is presented as a current liability while deferred revenue related to services that we 
will deliver more than one year into the future is presented as a non-current liability. We reduce deferred revenue and 
recognize revenue ratably in future periods as we deliver the M&S service. 

For our products licensed and delivered under a software-as-a-service transaction on a monthly or other periodic 

subscription basis, we recognize subscription revenue, including initial setup fees, on a monthly basis ratably over the 
contractual term of the customer contract as we deliver our products and services. 

We provide professional services to our customers consisting primarily of software installation support, operations 

support and training. We recognize revenue from these services as they are completed and accepted by our customers. 

We collect sales tax on many of our sales. We do not include sales tax collected in our revenue. We record it as a 

liability payable to taxing authorities. 

Cash and cash equivalents 

Cash and cash equivalents includes all cash and highly liquid investments with original maturities of three months or 

less. 

Short Term Investments 

Short-term investments consist of certificates of deposit held with financial institutions with contractual maturity 

dates less than one year from the balance sheet date.  The Company has the intent and ability to hold these investments until 
their maturity dates and therefore accounts for them as held-to-maturity. These certificates of deposit are stated at amortized 
cost, which approximates fair value of these investments. 

Long-Term Investments 

Long-term investments consist of certificates of deposit held with financial institutions with contractual maturity 
dates greater than one year from the balance sheet date. The Company has the intent and ability to hold these investments 
until their maturity dates and therefore accounts for them as held-to-maturity. These certificates of deposit are stated at 
amortized cost, which approximates fair value of these investments. 

Property and Equipment 

Property and equipment is comprised of furniture and fixtures, software, computer equipment and leasehold 

improvements which are recorded at cost and depreciated using the straight-line method over their estimated useful 
lives.    Furniture, fixtures and equipment have a useful life of five to seven years, computer equipment and software have a 
useful life of three years and leasehold improvements have a useful life that is the shorter of the term of the lease under which 
the improvements were made or the estimated useful life of the asset. 

Expenditures for maintenance and repairs are charged to operations as incurred. 

48 

 
 
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
Goodwill 

Goodwill is not amortized. On at least an annual basis, we test goodwill for impairment at the reporting unit level 

using December 31 as the measurement date. We operate as a single reporting unit. 

When testing goodwill, we first assess qualitative factors to determine whether it is more likely than not (that is, a 

likelihood of more than 50 percent) that the fair value of our reporting unit is less than its carrying amount, including 
goodwill. In performing this qualitative assessment, we assess events and circumstances relevant to us including, but not 
limited to: 

Industry and market considerations. 

  Macroeconomic conditions. 
 
  Cost factors and trends for labor and other expenses of operating our business. 
  Our overall financial performance and outlook for the future. 
  Trends in the quoted market value and trading of our common stock. 

In considering these and other factors, we consider the extent to which any adverse events and circumstances 

identified could affect the comparison of our reporting unit’s fair value with its carrying amount. We place more weight on 
events and circumstances that most affect our reporting unit’s fair value or the carrying amount of our net assets. We consider 
positive and mitigating events and circumstances that may affect our determination of whether it is more likely than not that 
the fair value of our reporting unit is less than its carrying amount. We evaluate, on the basis of the weight of the evidence, 
the significance of all identified events and circumstances in the context of determining whether it is more likely than not that 
the fair value of our reporting unit is less than its carrying amount. 

If, after assessing the totality of these qualitative events and circumstances, we determine it is not more likely than 
not that the fair value of our reporting unit is less than its carrying amount, we conclude there is no impairment of goodwill 
and perform no further testing in accordance with GAAP. If we conclude otherwise, we proceed with performing the first 
step, and if necessary, the second step, of the two-step goodwill impairment test prescribed by GAAP. 

As of December 31, 2016, after assessing the totality of the relevant events and circumstances, we determined it not 

more likely than not that the fair value of our reporting unit was less than its carrying amount. Accordingly, we concluded 
there was no impairment of goodwill as of that date. There have been no material events or changes in circumstances since 
that time indicating that the carrying amount of goodwill may exceed its fair market value and that interim testing needed to 
be performed. 

Capitalized Software Development Costs 

When we complete research and development for a software product and have in place a program plan and a detailed 
program design or a working model of that software product, we capitalize production costs incurred for that software product 
from that point forward until it is ready for general release to the public. Thereafter, we amortize capitalized software production 
costs to expense using the straight-line method over the estimated useful life of that product, which is generally three years. 
We periodically assess the carrying value of capitalized software development costs relative to our estimates of realizability 
through sales of products in the marketplace. 

Cost of revenue 

Cost of revenue consists of expenses associated with the production, delivery and support of the products and 

services we sell. Cost of license revenue consists primarily of amortization of the capitalized software development costs we 
incur when producing our software products, royalties we pay to use software developed by others for certain features of our 
products, and fees we pay to third parties who provide services supporting our SaaS and cloud-based subscription solutions. 
Cost of M&S revenue and cost of professional services revenue consist primarily of salaries and related costs of our 
employees and third parties we use to deliver these services. 

Research and Development 

We expense research and development costs as incurred. 

Advertising Expense 

We expense advertising costs as incurred as a component of our sales and marketing expenses. 

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Share-Based Compensation 

We measure the cost of share-based payment transactions at the grant date based on the calculated fair value of the 

award. We recognize this cost as an expense ratably over the recipient’s requisite service period during which that award 
vests or becomes unrestricted. 

For stock option awards, we estimate their fair value at the grant date using the Black-Scholes option-pricing model 

considering the following factors: 

  We estimate expected volatility based on historical volatility of our common stock. 
  We  use  primarily  the  simplified  method  to  derive  an  expected  term  which  represents  an  estimate  of  the  time 
options are expected to remain outstanding. We use this method because our options are plain-vanilla options, 
and we believe our historical option exercise experience is not adequately indicative of our future expectations. 

  We base the risk-free rate for periods within the contractual life of the option on the U.S. treasury yield curve in 

effect at the time of grant. 

  We estimate a dividend yield based on our historical and expected future dividend payments. 

For restricted stock awards, we use the quoted price of our common stock on the grant date as the fair value of the 

award. 

Income Taxes 

We account for income taxes using the asset and liability method.  We record deferred tax assets and liabilities 

based on the difference between the tax bases of assets and liabilities and their carrying amount for financial reporting 
purposes, as measured by the enacted tax rates and laws that will be in effect when the differences are expected to reverse. 
Deferred tax assets and liabilities are carried on the balance sheet with the presumption that they will be realizable in future 
periods in which we generate taxable income. 

We assess the likelihood that deferred tax assets will be realized from future taxable income. Based on this 

assessment, we provide any necessary valuation allowance on our balance sheet with a corresponding increase in the tax 
provision on our statement of operations.   Any valuation allowances we establish are determined based upon a number of 
assumptions, judgments, and estimates, including forecasted earnings, future taxable income, and the relative proportions of 
revenue and income before taxes in the various domestic jurisdictions in which we operate. 

We account for uncertainty in income taxes using a two-step process to determine the amount of tax benefit to be 

recognized. First, we evaluate the tax position to determine the likelihood that it will be sustained upon external examination. 
If the tax position is deemed “more-likely-than-not” to be sustained, we assess the tax position to determine the amount of 
benefit to recognize in the financial statements. The amount of the benefit we recognize is the largest amount that we believe 
has a greater than 50% likelihood of being realized upon ultimate settlement. Unrecognized tax benefits represent tax 
positions for which reserves have been established. 

Earnings Per Share 

We compute basic earnings per share using the weighted-average number of common shares outstanding during the 
periods.  We compute diluted earnings per share using the weighted-average number of common shares outstanding plus the 
number of common shares that would be issued assuming conversion of all potentially dilutive common shares outstanding. 

Awards of non-vested options are considered potentially dilutive common shares for the purpose of computing 

earnings per common share.  We apply the treasury stock method to non-vested options under which the assumed proceeds 
include the amount the employee must pay to exercise the option plus the amount of unrecognized cost attributable to future 
periods less any expected tax benefits. 

50 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Comparison of Year Ended December 31, 2016 to Year Ended December 31, 2015 

Results of Operations 

Total revenues 
Cost of revenues 
Gross profit 
Operating expenses 

Sales and marketing 
General and administrative 
Research and development 

Total operating expenses 
Income from operations 
Other income (expense), net 
Provision for income taxes 
Net Income 

2016 

2015 
($ in thousands) 

$ Change 

  $

  $

33,336    $
6,322     
27,014     

11,682     
6,975     
2,539     
21,196     
5,818     
159     
2,026     
3,951    $

30,735    $
5,288     
25,447     

10,406     
6,168     
2,562     
19,136     
6,311     
78     
1,861     
4,528    $

2,601 
1,034 
1,567 

1,276 
807 
(23)
2,060 
(493)
81 
165 
(577)

In the discussions below, we refer to the year ended December 31, 2016 as “2016” and the year ended December 31, 

2015, as “2015”. The percentage changes cited in our discussions below are the change between 2016 and 2015. 

The amounts presented for 2015 have been revised from previously reported amounts for the effects of the changes 

in accounting methods, reclassifications and revisions discussed above under Critical Accounting Policies and in Note 2 to 
our Consolidated Financial Statements included in this annual report. 

Revenue.  We earn revenue primarily from the following activities: 

  License revenue from sales of our EFT platform products that we deliver as either perpetually-licensed software 
installed at the customer’s premises, for which we earn the full amount of the license revenue at the time the 
license is delivered, or as a cloud-based service under our EFT Cloud Services brand delivered using a SaaS 
model, for which we earn monthly subscription revenue as these services are delivered. 

  License revenue from sales of our Mail Express, WAFS and CuteFTP products that are installed at the 

customer’s premises under a perpetual license for which we earn the full amount of the license revenue at the 
time the license is delivered. 

  M&S revenue under contracts to provide ongoing product support and software updates to our customers who 
have purchased license software which we recognize ratably over the contractual period, which is typically one 
year but can be up to three years. 

  Professional services revenue from a variety of implementation, and integration services, as well as delivery of 
education and training associated with our solutions, which we recognize as the services are performed and 
accepted by the client. 

51 

 
 
 
  
 
   
    
 
  
 
 
   
   
   
      
      
  
   
   
   
   
   
   
   
  
 
 
 
 
 
 
The components of our revenues were as follows ($ in thousands): 

Revenue for the Year Ended December 31,

2016

Amount

Percent of
Total

2015

     Percent of

Amount 

Total

Revenue By Type 
License 
M&S 
Professional Services (all EFT Plat 

Total Revenue 

Revenue by Product Line 
License 

EFT Platform 
Other 
Total License Revenue 

M&S 

EFT Platform 
Other 

Professional Services (all EFT Platform) 

Total Revenue 

EFT Platform 
Other 

$

$

$

$

11,984
18,668
2,684
33,336

10,978
1,006
11,984

17,432
1,236
18,668

2,684

31,094
2,242
33,336

35.9% $
56.0%
8.1%
100.0% $

12,023     
16,489     
2,223     
30,735     

91.6% $
8.4%
100.0%

10,459     
1,564     
12,023     

15,006     
1,483     
16,489     

93.4%
6.6%
100.0%

100.0%

39.1%
53.7%
7.2%
100.0%

87.0%
13.0%
100.0%

91.0%
9.0%
100.0%

2,223     

100.0%

93.3%
6.7%
100.0% $

27,688     
3,047     
30,735     

90.1%
9.9%
100.0%

Our total revenue increased 8%. This increase consisted of growth in total revenue from our EFT platform products 

and services of $3.4 million, or 12%, offset by a decline in revenue from our other products of $805,000, or 26%. The 
increase in EFT Platform revenue and decrease in other product revenue was a result we expected in light of our 
announcement in mid-2016 that our future focus would be on our EFT platform products. At the same time, we announced 
that while we would continue selling our other products consisting of Mail Express, WAFS, CuteFTP, and TappIn, we would 
de-emphasize those products in the future, not expend future significant product development and engineering resources to 
enhance those products, and not dedicate significant future sales and marketing activities to them. We intend to maintain our 
focus on our EFT platform for the foreseeable future such that we expect to see a continuing decline in revenue from our 
products other than those that are part of the EFT platform. 

EFT Platform Products 

License, M&S and professional services revenue from our EFT platform products increased 5%, 16% and 21% 

respectively. These increases across these products and services were primarily due to continued enhancement in our product 
development and software engineering groups which allowed us to refine our process for identifying new product 
opportunities, to better focus our resources on products that would yield larger and more immediately revenue opportunities, 
and to optimize our project management and software engineering processes to reduce the time necessary to produce new or 
improved products. To improve our ability to successful sell existing EFT platform products as well as new products 
produced by our software engineering team, we continued to make ongoing changes in sales and marketing personnel and 
activities including: 

Increasing sales staffing and capabilities as needed to address our markets. 

 
  Aligning our sales group to enhance its industry and geographic focus. 
 
  Evolving our lead generation programs to increase our sales staff’s exposure to potential purchasers. 
  Enhancing our support of channel partners and engaging them to sell our products through training, orientation 

Implementing new sales and marketing campaigns. 

and marketing programs. 

52 

 
 
  
  
  
  
    
  
     
     
      
      
      
      
      
      
      
      
 
 
 
  
 
The 5% increase in license revenue from our EFT platform products was also due to: 

  The  introduction  of  new  products  or  new  versions  of  products  as  described  above  underBusiness-Software 

Products and Services. 

  Our focus on leveraging the changes to our sales and marketing activities described above toward new customers 
who may not have previously used our products. While sales to existing customers often consist primarily of new 
modules added to existing software licenses, new customers present the potential for higher license sales since 
they typically need to purchase a license for our core products in addition to licenses for additional modules. 

The 16% increase in M&S revenue from our EFT platform products was also due to: 

  Ongoing license sales since a majority of license sales are accompanied by an M&S contract. The change in M&S 
revenue typically lags behind the related change in license revenue because license sales are recognized as revenue 
in full in the period the license is delivered while the related M&S revenue is recognized in future periods as those 
services are delivered. 

  Sustaining high renewal rates of M&S contracts by customers who initially purchased these services in earlier 
periods. We believe these renewals result from our programs designed to provide high-quality and responsive 
M&S services to our customers. 

The 21% increase in professional services revenue was primarily related to the increased license revenue from our 
EFT platform since the demand for our professional services is closely related to purchases of licenses for our EFT platform 
products. The remaining increase was due to an enhanced focus on managing our queue of professional services projects to 
be delivered which resulted in a reduction in our backlog of professional services related to earlier EFT platform license 
sales. 

When we sell our licensed products, we also typically create a recurring revenue stream from M&S since almost all 

purchasers of our licensed products also purchase an M&S contract. In general, and depending upon the level of M&S a 
customer purchases, this recurring revenue stream is 20% to 30% per year of the price of the underlying software license to 
which the M&S relates. 

Our M&S contracts are typically for one year, with some customers buying two or three year contracts. The 
customer pays us the M&S fee for the entire term of the agreement at the time the contract begins. We recognize that amount 
as revenue ratably in future periods over the term of the contract. 

We typically experience a high renewal rate for M&S services for our enterprise products so long as a customer 
continues using the licensed product they purchased from us. As a result, growing license revenue not only contributes to 
increasing revenue growth at the time the license is sold but also provides a foundation for future recurring revenue as the 
purchasers of our licensed products continually renew M&S agreements to support their ongoing product support needs. This 
pattern of activity can create a cumulative effect for M&S renewals as a result of the cumulative number of licensed software 
installations sold over multiple years that create M&S renewals in any single year predictably (and in line with our 
expectations) exceeding the number of new software licenses we sell in a single year. We expect this cumulative effect to 
continue to grow if we continue to increase enterprise software license revenue in future periods. 

Even though we experienced growth in EFT platform license revenue, that revenue as a percent of our total EFT 

platform revenue was 35% in 2016 compared to 38% in 2015. This decrease was due to the continuing accumulation of our 
recurring M&S revenue stream from prior license sales, the reduction of our backlog of professional services, and lower than 
expected license sales during the first half of 2016 which caused us to change our strategy to focus the substantial part of our 
resources on our EFT platform products. 

Other Products 

In mid-2016, we announced that our future focus would be on our EFT platform products. At the same time, we 

announced that while we would continue selling our other products consisting of Mail Express, WAFS, CuteFTP, and 
TappIn, we would de-emphasize in the future these stand-alone products that are not part of our EFT platform. Accordingly, 
during the second half of 2016, we curtailed our product development and engineering resources for these products and 
significantly reduced our sales and marketing activities supporting them. As a result, our license and M&S revenue from 
those products collectively declined 26%. Our future focus will be on our EFT platform such that we expect to see a 
continuing decline in revenue from these other products although we do expect them to continue to produce a modest 
contribution margin that contributes to our future profitability. 

53 

 
 
 
 
 
 
 
 
 
 
 
 
Cost of Revenues. 

These expenses are associated with the production, delivery and support of our products and services. We believe it 
most meaningful to view cost of revenues as a percent of the revenues to which those costs relate since many of those costs 
are variable relative to revenue. 

Cost of license revenue consists primarily of: 

  Amortization of capitalized software development costs we incur when producing our software products. This 

amortization begins when a product is ready for general release to the public. 

  Royalties we pay to use software developed by others for certain features of our products. 
  Fees we pay to third parties who provide services supporting our SaaS and cloud-based subscription solutions. 

Cost of M&S revenue and cost of professional services revenue consist primarily of salaries and related costs of our 

employees and third parties we use to deliver these services. 

Cost of revenue for software licenses as a percent of software license revenue was 26% in 2016 compared to 20% in 

2015. This increase was primarily the result of our release of new software products and new versions of existing products 
during the second half of 2015 and the resulting commencement of amortization of the capitalized software development 
costs for those products. This additional amortization expense occurred only during a portion of 2015 but was in place for all 
of 2016 thereby resulting in the total amortization expense for 2016 exceeding the total amortization expense for 2015. 

Cost of revenue for M&S as a percent of M&S revenue was substantially unchanged. Cost of revenue for M&S in 

absolute dollars increased by 5% due to an increase in M&S revenue. The cost of delivering M&S can vary slightly up or 
down from period-to-period, but we believe such changes are typically not indicative of long term trends or permanent 
changes in our cost of delivering M&S. Our gross margin on these services generally remains greater than 90% as a result of 
a consistent application of our customer support delivery protocols and practices 

Cost of revenue for professional services as a percent of professional services revenue was 62% in 2016 as 
compared to 63% in 2015. This steady percentage is expected in light of the level of effort required to deliver these services 
remaining comparable between years. 

Sales and Marketing. 

We believe it most meaningful to view cost of sales and marketing as a percent of revenues since many of those 

costs, particularly sales commissions, are variable relative to revenue. These expenses were 35% of total revenue for 2016 
compared to 34% of total revenue for 2015, which is consistent with our expectation that these expenses as a percent of 
revenue would remain relatively constant. In absolute dollars these expenses increased 12%. These variations were primarily 
due to: 

 

Increasing the size of our sales, marketing and product strategy teams and increased compensation rates due to 
competitive demands in the marketplace. 
Increasing marketing activities related to competitive intelligence and channel development. 

 
  An increase in revenue which resulted in a higher absolute dollar amount of sales commissions paid to employees 

although the commission rate as a percent of sales did not change materially 

Research and Development.   The overall profile of our research and development activities was as follows (in 

thousands): 

R&D expenditures capitalized 
R&D expenditures expensed 
Total R&D expenditures 

  Year ending December 31, 

2016 

2015 

  $

  $

1,538    $ 
2,539      
4,077    $ 

1,967 
2,562 
4,529 

54 

 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
   
 
   
 
 
 
While the scope and magnitude of our software development activities measured in hours of effort has continued to 

grow between these periods, the cost of performing that work decreased 10% in 2016 compared to 2015 due to: 

 

Increased use of our employees as an internal resource to do this work in 2016 compared to 2015 when we relied 
more on the use of higher cost, third-party software developers. 

  Enhancement of relationships with third-party developers we continued to use by replacing legacy arrangements 

carrying higher costs with more cost effective and efficient arrangements. 

  Shortages of qualified software engineers and qualified technical personnel that caused some of our open positions 

that arise during the normal course of business to take longer to fill. 

Total resources expended for R&D set forth above as total R&D expenditures serves to illustrate our total corporate 
efforts to improve our existing products and to develop new products regardless of whether or not our expenditures for those 
efforts were expensed or capitalized. Total resources expended for R&D is not a measure of financial performance under 
GAAP and should not be considered a substitute for R&D expense and capitalized software development costs individually. 
While we believe the non-GAAP, total resources expended for R&D amount provides useful supplemental information 
regarding our overall corporate product improvement and new product creation activities, there are limitations associated 
with the use of this non-GAAP measurement. Total resources expended for R&D is a non-GAAP measure not prepared in 
accordance with GAAP and may not be comparable to similarly titled measures of other companies since there is no standard 
for preparing this non-GAAP measure. As a result, this non-GAAP measure of total resources expended for R&D has 
limitations and should not be considered in isolation from, or as a substitute for, R&D expense and capitalized software 
development cost individually. 

General and Administrative. 

These expenses increased 13%. This increase was primarily due to: 

  Costs associated with the resignation or our chief executive officer in 2016 for which there was not a comparable 
event in 2015. The severance arrangement related to this resignation in May 2016 provided for continued payment 
of his salary throughout 2016. It also included a modification of certain stock options held by him to accelerate 
their vesting and to extend the period during which they can be exercised which resulted in a one-time, non-
recurring share-based compensation expense being recorded in 2016. 

 

Increased legal expenses primarily resulting from costs to defend ourselves against a patent infringement claim 
which has been settled. SeeItem 3. Legal Proceedings for more information. 

Other Income. 

Other income increased from $82,000 to $159,000 due to enhanced investment of our cash in higher yielding 

investments during 2016 as compared to 2015. 

Income Taxes. 

Our effective tax rate was 34% for 2016 and 29% for 2015. These rates differed from a federal statutory tax rate of 

34% primarily due to: 

  The domestic production activities deduction taken on our federal income tax return that is not an expense for 

financial statement purposes. 

  Research and development tax credits. 

Offset by: 

  Certain expenses in our financial statements, such as a portion of meals and entertainment expenses, that are not 

deductible on our federal income tax return. 

  State income taxes included in income tax expense in our financial statements. 

Our effective tax rate for 2015 was lower than our effective tax rate for 2016 due to the research and development 
tax credit provided in our 2014 financial statements being less than the amount of that credit ultimately claimed on our 2014 
federal income tax return. This resulted from additional factors affecting the credit becoming known to us at the time the 
2014 federal tax return was prepared. We recorded the difference between those amounts in our 2015 financial statements.

55 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Item 8.    Financial Statements and Supplementary Data 

GlobalSCAPE, Inc. 

Index to Consolidated Financial Statements 

Years ending December 31, 2016 and 2015 

Contents 

Reports of Independent Registered Public Accounting Firms 

Consolidated Financial Statements 
Consolidated Balance Sheets 
Consolidated Statements of Operations and Comprehensive Income 
Consolidated Statements of Stockholders’ Equity 
Consolidated Statements of Cash Flows 
Notes to Consolidated Financial Statements 

57

59
60
61
62
63

56 

 
 
 
 
 
 
 
  
  
  
  
  
 
 
 
 
Report of Independent Registered Public Accounting Firm 

To the Board of Directors and Shareholders 

of GlobalSCAPE, Inc. 

We have audited the accompanying consolidated balance sheet of GlobalSCAPE, Inc. and its subsidiary (collectively, the 
“Company”) as of December 31, 2016, and the related consolidated statements of operations and comprehensive income, 
stockholders’ equity, and cash flows for the year then ended.  These financial statements are the responsibility of the 
Company’s management.  Our responsibility is to express an opinion on these financial statements based on our audit. 

We conducted our audit in accordance with the standards of the Public Company Accounting Oversight Board (United 
States).  Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the 
financial statements are free of material misstatement.  The Company is not required to have, nor were we engaged to 
perform an audit of its internal control over financial reporting.  Our audit included consideration of internal control over 
financial reporting as a basis for designing audit procedures that are appropriate in the circumstances, but not for the purpose 
of expressing an opinion on the effectiveness of the Company’s internal control over financial reporting.  Accordingly, we 
express no such opinion.  An audit also includes examining, on a test basis, evidence supporting the amounts and disclosures 
in the financial statements, assessing the accounting principles used and significant estimates made by management, as well 
as evaluating the overall financial statement presentation.  We believe that our audit provides a reasonable basis for our 
opinion. 

In our opinion, consolidated financial statements referred to above, present fairly, in all material respects, the financial 
position of GlobalSCAPE, Inc. and its subsidiary as of December 31, 2016, and the results of their operations and their cash 
flows for the year then ended in conformity with U.S. generally accepted accounting principles. 

/s/ RSM US LLP 

San Antonio, Texas 
March 27, 2017 

57 

 
 
 
 
 
 
 
 
 
 
 
 
 
Report of Independent Registered Public Accounting Firm 

To the Board of Directors and Shareholders 

of GlobalSCAPE, Inc. 

We have audited the accompanying consolidated balance sheet of GlobalSCAPE, Inc. and its subsidiary (collectively, the 
“Company”) as of December 31, 2015, and the related consolidated statement of operations and comprehensive income, 
stockholders’ equity, and cash flows for the year then ended.  These financial statements are the responsibility of the 
Company’s management.  Our responsibility is to express an opinion on these financial statements based on our audit. 

We conducted our audit in accordance with the standards of the Public Company Accounting Oversight Board (United 
States).  Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the 
financial statements are free of material misstatement.  The Company is not required to have, nor were we engaged to 
perform an audit of its internal control over financial reporting.  Our audit included consideration of internal control over 
financial reporting as a basis for designing audit procedures that are appropriate in the circumstances, but not for the purpose 
of expressing an opinion on the effectiveness of the Company’s internal control over financial reporting.  Accordingly, we 
express no such opinion.  An audit also includes examining, on a test basis, evidence supporting the amounts and disclosures 
in the financial statements, assessing the accounting principles used and significant estimates made by management, as well 
as evaluating the overall financial statement presentation.  We believe that our audit provides a reasonable basis for our 
opinion. 

In our opinion, consolidated financial statements referred to above, present fairly, in all material respects, the financial 
position of GlobalSCAPE, Inc. and its subsidiary as of December 31, 2015, and the results of their operations and their cash 
flows for the year then ended in conformity with accounting principles generally accepted in the United States of America. 

/s/  Padgett, Stratemann & Co., L.L.P. 
San Antonio, Texas 
March 3, 2016 

58 

 
 
 
 
 
 
 
 
 
 
 
 
GlobalSCAPE, Inc. 
Consolidated Balance Sheets 
(in thousands except share amounts) 

  $

  $

  $

Assets 
Current assets: 

Cash and cash equivalents 
Short term investments 
Accounts receivable, net 
Federal income tax receivable 
Prepaid expenses 

Total current assets 

Property and equipment, net 
Long term investments 
Capitalized software development costs 
Goodwill 
Deferred tax asset 
Other assets 

Total assets 

Liabilities and Stockholders’ Equity 
Current liabilities: 

Accounts payable 
Accrued expenses 
Deferred revenue 

Total current liabilities 

Deferred revenue, non-current portion 
Other long term liabilities 
Commitments and contingencies 

Stockholders’ equity: 

Preferred stock, par value $0.001 per share, 10,000,000 
    authorized, no shares issued or outstanding 
Common stock, par value $0.001 per share, 40,000,000 
authorized, 21,920,912 and 21,303,467 shares issued 
at December 31, 2016 and December 31, 2015, respectively 

Additional paid-in capital 
Treasury stock, 403,581 shares, at cost, at 
    December 31, 2016 and December 31, 2015 
Retained earnings 

Total stockholders’ equity 

Total liabilities and stockholders’ equity 

  $

The accompanying notes are an integral part of these consolidated financial statements. 

59 

December 31, 

2016 

2015 

8,895    $
2,754     
6,964     
169     
521     
19,303     

456     
12,779     
3,743     
12,712     
942     
245     
50,180    $

876    $
1,836     
13,655     
16,367     

3,790     
147     

15,885 
3,254 
5,875 
545 
511 
26,070 

498 
- 
3,982 
12,712 
940 
60 
44,262 

839 
1,893 
12,460 
15,192 

3,808 
134 

-     

- 

22     
21,650     

(1,452)    
9,656     
29,876     
50,180    $

21 
19,583 

(1,452)
6,976 
25,128 
44,262 

 
  
  
 
 
  
 
    
 
    
      
 
    
      
 
   
   
   
   
   
  
   
      
  
   
   
   
   
   
   
  
   
      
  
   
      
  
   
      
  
   
   
   
  
   
      
  
   
   
   
      
  
  
   
      
  
   
      
  
   
   
   
   
   
   
  
 
 
 
 
 
 
 
 
 
 
 
GlobalSCAPE, Inc. 
Consolidated Statements of Operations and Comprehensive Income 
(in thousands, except per share amounts) 

Operating revenues: 

Software licenses 
Maintenance and support 
Professional services 

Total revenues 

Costs of revenues 

Software licenses 
Maintenance and support 
Professional services 

Total costs of revenues 

Gross Profit 
Operating expenses 

Sales and marketing 
General and administrative 
Research and development 

Total operating expenses 

Income from operations 
Other income (expense): 
Interest expense 
Interest income 

Total other income (expense) 
Income before income taxes 
Provision for income taxes 
Net income 
Comprehensive income 

Net income per common share - basic 

Net income per common share - diluted 

Weighted average shares outstanding: 
Basic 

Diluted 

For the Year Ended  
December 31, 

2016 

2015 

  $

  $
  $

  $

  $

11,984    $
18,668     
2,684     
33,336     

3,110     
1,541     
1,671     
6,322     
27,014     

11,682     
6,975     
2,539     
21,196     
5,818     

159     
159     
5,977     
2,026     
3,951    $
3,951    $

0.19    $

0.18    $

12,023 
16,489 
2,223 
30,735 

2,428 
1,466 
1,394 
5,288 
25,447 

10,406 
6,168 
2,562 
19,136 
6,311 

(4)
82 
78 
6,389 
1,861 
4,528 
4,528 

0.22 

0.21 

21,126     

20,824 

21,677     

21,366 

The accompanying notes are an integral part of these consolidated financial statements. 

60 

 
  
  
 
 
  
 
    
 
  
    
      
 
    
      
 
   
   
   
   
      
  
   
   
   
   
   
   
      
  
   
   
   
   
   
   
      
  
   
      
   
   
   
   
  
   
      
  
  
   
      
  
  
   
      
  
   
      
  
   
  
   
      
  
   
 
 
 
 
 
 
 
 
 
 
 
  
 
 
GlobalSCAPE, Inc. 
Consolidated Statements of Stockholders' Equity 
(in thousands, except number of shares) 

Common Stock 

   Shares 

    Amount 

    Additional       
    Paid-in 
    Capital 

    Treasury       Retained        

Stock 

     Earnings     

Total 

Balance at December 31, 2014 

    20,909,267    $

21    $

18,370    $

(1,452)   $ 

3,389     

20,328 

Shares issued upon exercise of 

stock options 

314,200     

Tax (deficiency) from stock-based 

compensation 

Stock-based compensation 

expense 

Stock options 
Restricted stock 

Common stock cash dividends 

Net income 

80,000     

508     

58     

400     
247     

508 

58 

400 
247 

(941)    

(941)

4,528     

4,528 

Balance at December 31, 2015 

    21,303,467    $

21    $

19,583    $

(1,452)   $ 

6,976    $

25,128 

Shares issued upon exercise of 

stock options 

Tax benefit (deficiency) from 
stock-based compensation 

Stock-based compensation 

expense 

Stock options 
Restricted stock 

Common stock cash dividends 

Net income 

537,445     

1     

1,118     

(24)    

700     
273     

80,000     

1,119 

(24)

700 
273 

(1,271)    

(1,271)

3,951     

3,951 

Balance at December 31, 2016 

    21,920,912    $

22    $

21,650    $

(1,452)   $ 

9,656    $

29,876 

The accompanying notes are an integral part of these consolidated financial statements. 

61 

 
 
  
    
      
      
      
 
  
  
 
  
   
 
  
    
      
      
      
      
      
 
  
    
      
      
      
      
      
 
  
    
      
      
      
       
      
  
    
      
       
      
  
    
      
      
      
       
      
  
    
      
      
       
      
  
    
      
      
      
       
      
  
    
      
      
      
       
      
  
    
      
      
       
      
    
      
       
      
  
    
      
      
      
       
      
  
    
      
      
      
       
  
    
      
      
      
       
      
  
    
      
      
      
       
  
    
      
      
      
       
      
  
  
    
      
      
      
       
      
  
    
       
      
  
    
      
      
      
       
      
  
    
      
      
       
      
  
    
      
      
      
       
      
  
    
      
      
      
       
      
  
    
      
      
       
      
    
      
       
      
  
    
      
      
      
       
      
  
    
      
      
      
       
  
    
      
      
      
       
      
  
    
      
      
      
       
  
    
      
      
      
       
      
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
GlobalSCAPE, Inc. 
Consolidated Statements of Cash Flows 
(in thousands) 

Operating Activities: 
Net income 

Adjustments to reconcile net income to net cash provided by operating activities: 

Bad debt expense 
Depreciation and amortization 
Stock-based compensation 
Deferred taxes 
Excess tax deficiency from exercise of share based compensation 

Subtotal before changes in operating assets and liabilities 
Changes in operating assets and liabilities: 

Accounts receivable 
Prepaid expenses 
Federal income taxes 
Accrued interest receivable 
Other assets 
Accounts payable 
Accrued expenses 
Deferred revenues 
Other long-term liabilities 

Net cash provided by (used in) operating activities 
Investing Activities: 

Software development costs 
Purchase of property and equipment 
Purchase of certificates of deposit 

Net cash provided by (used in) investing activities 
Financing Activities: 

Proceeds from exercise of stock options 
Tax deficiency (benefit) from stock-based compensation 
Dividends paid 

Net cash provided by (used in) financing activities 
Net increase (decrease) in cash 
Cash at beginning of period 
Cash at end of period 

Supplemental disclosure of cash flow information: 
Cash paid during the period for: 
Interest 
Income taxes 

For the Year Ended  
December 31, 

2016 

2015 

  $

3,951    $

4,528 

72     
2,045     
973     
(2)    
24     
7,063     

(1,161)    
(10)    
352     
(163)    
(185)    
37     
(58)    
1,178     
13     
7,066     

(1,538)    
(226)    
(12,116)    
(13,880)    

1,119     
(24)    
(1,271)    
(176)    
(6,990)    
15,885     
8,895    $

62 
1,553 
647 
(248)
(58)
6,484 

1 
(23)
(233)
(69)
40 
(272)
303 
708 
82 
7,021 

(1,967)
(152)
- 
(2,119)

508 
58 
(941)
(375)
4,527 
11,358 
15,885 

-    $
1,638    $

- 
2,146 

  $

  $
  $

The accompanying notes are an integral part of these consolidated financial statements. 

62 

 
 
  
 
 
  
 
    
 
    
      
 
     
  
   
   
   
   
   
   
   
      
  
   
   
   
   
   
   
   
   
   
   
   
      
  
   
   
   
   
   
      
  
   
   
   
   
   
   
  
   
      
  
   
      
  
   
      
  
 
 
 
 
 
 
 
 
 
  
 
 
GlobalSCAPE, Inc. 
 Notes to Consolidated Financial Statements 
December 31, 2016 and 2015 

1.            Nature of Business and Corporate Structure 

We provide secure information exchange capabilities for enterprises and consumers through the development and 

distribution of software, delivery of managed and hosted solutions, and provisioning of associated services. Our solution 
portfolio facilitates transmission of critical information such as financial data, medical records, customer files, vendor files, 
personnel files, transaction activity, and other similar documents between diverse and geographically separated network 
infrastructures while supporting a range of information protection approaches to meet privacy and other security 
requirements. In addition to enabling secure, flexible transmission of critical information using servers, desktop and notebook 
computers, and a wide range of network-enabled mobile devices, our products also provide customers with the ability to 
monitor and audit file transfer activities.  Our primary product is Enhance File Transfer, or EFT. We have other products that 
complement our EFT product. 

Throughout these notes unless otherwise noted, our references to 2016 and 2015 refer to the years ended December 

31, 2016 and 2015, respectively. 

2.            Significant Accounting Policies 

Basis of Presentation 

We follow accounting standards set by the Financial Accounting Standards Board. This board sets generally 
accepted accounting principles in the United States, or GAAP, that we follow in preparing financial statements that report our 
financial position, results of operations, and sources and uses of cash. We also follow the reporting regulations of the United 
States Securities and Exchange Commission, or SEC. 

The preparation of financial statements in accordance with GAAP requires the use of estimates and assumptions that 
affect the reported amounts of assets and liabilities, disclosure of contingent assets and liabilities known to exist as of the date 
the financial statements are published, and the reported amounts of revenues and expenses during the reporting period. 
Uncertainties with respect to such estimates and assumptions are inherent in the preparation of our financial statements. It is 
possible the actual results could differ from these estimates and assumptions and could have a material effect on the reported 
amounts of our financial position and results of operations. 

Principles of Consolidation 

The accompanying consolidated financial statements of GlobalSCAPE, Inc. and its wholly-owned subsidiary 
(collectively referred to as the “Company” or “we”) are prepared in conformity with GAAP.  All intercompany accounts and 
transactions have been eliminated. 

Changes in Accounting Methods, Reclassifications and Revisions 

As part of our ongoing enhancement and refinement of our financial reporting to fairly present our results of 

operations and financial position, we may make changes from time-to-time in accounting methods and in the classification 
and presentation of our business activities in our financial statements. To ensure comparability between periods, we revise 
previous period financial statements presented to conform them to the method of presentation in our current period financial 
statements. If the changes increase or decrease previously reported amounts of revenue or expenses, we adjust retained 
earnings as of the beginning of the earliest period presented for the cumulative effect, if any, on that balance.  If these 
changes affect our financial statements for previously reported interim periods not presented herein, we present revised 
financial statements for those periods when they are reported in the future. 

63 

 
  
 
 
 
 
 
  
 
 
 
 
 
 
 
Method of Amortization of Deferred Revenue Related to M&S Agreements 

In previously issued financial statements, we amortized deferred revenue related to M&S agreements by recording a 

full month of amortization in the first month of an agreement. We used that method based on our intent to match revenue 
from our M&S agreements to the expense we incur when delivering M&S services. We acknowledge that the more common 
and widespread practice is to amortize deferred revenue based upon the specific number of days the M&S agreement is in 
place during that month. Both methods result in the recognition of the same amount of revenue over the term of the M&S 
agreement but yield differing amounts of revenue being recognized in the first month and last month of an M&S agreement. 

We have changed our method of amortizing deferred revenue related to M&S agreements such that our consolidated 
statements of operations and balance sheets included herein are now prepared using the specific number of days method. This 
change had the effect of decreasing M&S revenue and net income on our statements of operations for 2016 and 2015 by 
immaterial amounts. It increased the amount of our deferred revenue on our balance sheets as of December 31, 2016 and 
2015, which will result in us reporting more revenue in periods subsequent to 2016 than we would have reported under the 
previous method. This change has no effect on the total amount of revenue we will realize from our M&S contracts. 

Method of Recording M&S Billings 

We may invoice a customer for M&S to be provided commencing on a date in a month subsequent to the month in 
which we invoice the customer. We typically receive a purchase order from our customers for M&S prior to invoicing them, 
and it is not uncommon for a customer to pay us in advance of that M&S commencement date either on their own or when 
we request such payment. Accordingly, we previously recorded an account receivable and deferred revenue for these invoices 
as of the date of the invoice. We believe a reasonable, alternate and more conservative method is to wait until the 
commencement date of the M&S has arrived to record the account receivable and deferred revenue for any such invoices for 
which we have not been paid as of the balance sheet date. Accordingly, our consolidated balance sheets included herein are 
now prepared using that method. This change has the effect of decreasing our reported amounts of accounts receivable and 
deferred revenue but does not affect any of our reported amounts of revenue or net income. 

Reclassification of Sales Engineer Expenses 

We employ sales engineers who assist our sales staff in addressing technical considerations by our customers prior 
to them purchasing our product. Our use of sales engineers has expanded in recent quarters. Prior to 2016, we classified the 
expense of sales engineers as part of costs of revenue – professional services. We believe these expenses are now more 
appropriately classified as part of sales and marketing expense and have now classified them as such. This change has the 
effect of decreasing cost of revenue – professional services and increasing sales and marketing expense. It does not affect any 
of our reported amounts of revenue or net income. 

Reclassification of Reserve for Uncertain Tax Position 

As described in Note 9, we maintain a reserve for uncertain tax positions. Previously, we classified that reserve as a 

current liability since it was not material to our financial statements taken as a whole. In assessing the materiality of this 
reserve as of December 31, 2016, we determined it appropriate to classify it as a component of other long term liabilities. 
This change has the effect of decreasing current income taxes payable and increasing other long term liabilities. 

With respect to the above items, we have revised our financial statements as of December 31, 2015, and for the year 

then ended as follows: 

64 

 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated Statement of Operations and Comprehensive Income 
(in thousands, except per share amounts) 

For the Year Ended December 31, 2015 
Revision Related To 

Change in 
Method of 
Deferred 
Revenue 
Amortization    

Reclassification 
of Sales 
Engineer 
Expenses 

As  
Revised 

As Previously 
Reported 

Operating revenues: 

Software licenses 
Maintenance and support 
Professional services 

Total revenues 

Costs of revenues 

Software licenses 
Maintenance and support 
Professional services 

Total costs of revenues 

Gross Profit 
Operating expenses 

Sales and marketing 
General and administrative 
Research and development 

Total operating expenses 

Income from operations 
Other income (expense): 
Interest expense 
Interest income 

Total other income (expense) 
Income before income taxes 
Provision for income taxes 
Net income 
Comprehensive income 

Net income per common share - basic 

Net income per common share - diluted 

  $

  $
  $

  $

  $

12,023      
16,595    $
2,223     
30,841     

2,428     
1,466     
1,775     
5,669     
25,172     

10,025     
6,168     
2,562     
18,755     
6,417     

(4)    
82     
78     
6,495     
1,897     
4,598    $
4,598    $

(106)     

(106)    

(106)    

(106)    

-     
(106)    
(36)    
(70)   $
(70)   $

0.22    $

-    $

0.22    $

(0.01)   $

65 

    $

-     

(381)    
(381)    
381     

381     

381     
-     

-     
-     
-     
-    $
-    $

-    $

-    $

12,023 
16,489 
2,223 
30,735 

2,428 
1,466 
1,394 
5,288 
25,447 

10,406 
6,168 
2,562 
19,136 
6,311 

(4)
82 
78 
6,389 
1,861 
4,528 
4,528 

0.22 

0.21 

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Consolidated Balance Sheets 
(in thousands) 

As of December 31, 2015 
Revision Related To 

Change in 
Method  
of Deferred 
Revenue 
Amortization    

Change in 
Method  
of Recording 
M&S Billings    

As Previously 
Reported 

Change in 
Classification 
of Reserve for 
Uncertain  

Tax Position      As Revised   

Assets 
Current assets: 

  $ 

Cash and cash equivalents 
Short term investments 
Accounts receivable, net 
Federal income tax receivable 
Prepaid and other expenses 
Total current assets 

Long term investments 
Property and equipment, net 
Capitalized software development 

costs, net 

Goodwill 
Deferred tax asset, net 
Other assets 

Total assets 

  $ 

Liabilities and Stockholders’ 

Equity 

Current liabilities: 

Accounts payable 
Accrued expenses 
Deferred revenue 
Income taxes payable 

Total current liabilities 

Deferred revenue, non-current 

portion 

Other long term liabilities 

Stockholders' Equity: 

Preferred stock 
Common stock 
Additional paid-in capital 
Treasury stock 
Retained earnings 

Total stockholders’ equity 

Total liabilities and 

15,885      
3,254      
6,081      
290    $
511     
26,021     

498     

3,982     
12,712     
940     
60     
44,213    $

839     
1,893     
12,000     
127     
14,859     

3,612     
44     

-     
21     
19,583     
(1,452)    
7,546     
25,698     

    $

    $
255     

(206)     

255     

(206)    

-     

255    $

(206)   $

-    $

648     
(37)    
611     

(188)    

(188)    

214     

(18)    

(90)    
(90)    

90     

(570)    
(570)    

15,885 
3,254 
5,875 
545 
511 
26,070 

498 

3,982 
12,712 
940 
60 
44,262 

839 
1,893 
12,460 
- 
15,192 

3,808 
134 

- 
21 
19,583 
(1,452)
6,976 
25,128 

stockholders’ equity 

  $ 

44,213    $

255    $

(206)   $

-    $

44,262 

66 

 
  
  
  
 
  
    
   
      
 
  
  
   
    
      
      
      
      
 
    
      
      
      
      
 
      
      
    
      
      
     
    
     
    
       
     
    
      
       
     
    
  
    
      
      
      
      
  
    
      
      
      
      
  
    
      
      
      
    
      
      
      
    
      
      
      
    
      
      
      
    
      
      
      
  
    
      
      
      
      
  
    
      
      
      
      
  
    
      
      
      
      
  
    
      
      
      
    
      
      
      
    
      
    
      
    
  
    
      
      
      
      
  
    
      
    
      
      
  
    
      
      
      
      
  
    
      
      
      
      
  
    
      
      
      
    
      
      
      
    
      
      
      
    
      
      
      
    
      
      
    
      
      
  
    
      
      
      
      
  
  
 
 
 
Consolidated Statements of Cash Flows 
(in thousands)  

For the Year Ended December 31, 2015 

Change in 
Method  
of Deferred 
Revenue 
Amortization

Change in 
Method  
of Recording 
M&S Billings

Change in 
Classification 
of Reserve for 
Uncertain  
Tax Position     

As  
Adjusted

As Previously 
Reported

  $ 

4,598

(70)

    $

4,528

62
1,553
647
(248)

(58)

6,554

(205)
(23)
(107)
(69)
40
(272)
303
808
(8)

7,021

(1,967)

(152)
-

(2,119)

508

58
(941)

(375)
4,527
11,358
15,885

-
2,146

$

$
$

67 

(70)

(36)

-

206

106

(206)

-

-

-

-
-

-
-

$

$
$

-

-

-

-
-

-
-

$

$
$

62
1,553
647
(248)

(58)

-    

6,484

(90)   

90    

-    

1
(23)
(233)
(69)
40
(272)
303
708
82

7,021

(1,967)

(152)
-

-    

(2,119)

508

58
(941)

(375)
4,527
11,358
15,885

-    

-    
-    $

-    $
-    $

-
2,146

Operating Activities: 
Net income 

Adjustments to reconcile net 
income to net cash provided by 
operating activities: 
Bad debt expense 
Depreciation and amortization 
Stock-based compensation 
Deferred taxes 
Excess tax deficiency from 
exercise of share based 
compensation 

Subtotal before changes in 

operating assets and liabilities 
Changes in operating assets and 

liabilities: 
Accounts receivable 
Prepaid expenses 
Federal income taxes 
Accrued interest receivable 
Other assets 
Accounts payable 
Accrued expenses 
Deferred revenues 
Other long-term liabilities 
Net cash provided by (used in) 
operating activities 
Investing Activities: 

Software development costs 
Purchase of property and 

equipment 

Purchase of certificates of deposit      

Net cash provided by (used in) 
investing activities 
Financing Activities: 

Proceeds from exercise of stock 

options 

Tax deficiency (benefit) from 
stock-based compensation 

Dividends paid 

Net cash provided by (used in) 

financing activities 

Net increase (decrease) in cash 
Cash at beginning of period 
Cash at end of period 

  $ 

Supplemental disclosure of cash flow 
information: 
Cash paid during the period for: 
Interest 
Income taxes 

  $ 
  $ 

 
  
  
  
  
  
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
     
    
     
    
     
    
    
     
    
     
    
     
    
     
    
     
    
    
    
     
    
     
    
     
     
    
    
     
    
     
    
     
    
     
    
    
     
    
  
    
     
    
     
    
     
 
 
Consolidated Statements of Stockholders' Equity 
(in thousands) 

Retained Earnings 
Change in 
Method  
of Deferred  
Revenue 
Amortization    

As Previously 
Reported 

Total Equity 
Change in 
Method  
of Deferred 
Revenue 
Amortization    

As  
Revised 

As  
Revised 

As Previously  
Reported 

Balance at December 31, 2014 

  $ 

3,889    $

(500)   $

3,389    $

20,828    $ 

(500)   $

20,328 

Shares issued upon exercise of 

stock options 

Tax (deficiency) from stock-

based compensation 

Stock-based compensation 

expense 

Stock options 
Restricted stock 

508      

58      

400      
247      

Common stock cash dividends 

(941)    

(941)    

(941)     

508 

58 

400 
247 

(941)

Net income 

4,598     

(70)    

4,528     

4,598      

(70)    

4,528 

Balance at December 31, 2015 

  $ 

7,546    $

(570)   $

6,976    $

25,698    $ 

(570)   $

25,128 

68 

 
  
  
  
   
 
  
  
   
   
    
 
  
    
      
      
      
      
      
 
  
    
      
      
      
      
      
 
  
    
      
      
      
       
      
  
    
      
      
      
      
  
    
      
      
      
       
      
  
    
      
      
      
      
  
    
      
      
      
       
      
  
    
      
      
      
       
      
  
    
      
      
      
      
    
      
      
      
      
  
    
      
      
      
       
      
  
    
      
      
  
    
      
      
      
       
      
  
    
  
    
      
      
      
       
      
  
  
 
 
 
Revenue Recognition 

We develop, market and sell software products. We recognize revenue from a sale transaction when the following 

conditions are met: 

          Persuasive evidence of an arrangement exists. 
          Delivery has occurred or services have been rendered. 
          The amount of the sale is fixed or determinable. 
          Collection of the sale amount is reasonably assured. 

For a sale transaction not meeting any one of these four criteria, we defer recognition of revenue related to that 

transaction until all the criteria are met. 

We earn the majority of our software license revenue from software products sold under perpetual software license 

agreements. At the time our customers purchase these products, they typically also purchase a product maintenance and 
support, or M&S, agreement. These transactions are multiple element software sales for which we assess the presence of 
vendor specific objective evidence (“VSOE”) of the fair value of the undelivered elements to determine the portion of these 
sales to recognize as revenue upon delivery of the software product and the portion of these sales to record as deferred 
revenue at the time the product is delivered. We amortize the deferred revenue component to revenue in future periods as we 
deliver the related future services to the customer. For transactions, if any, for which we cannot establish VSOE of the fair 
value of the undelivered elements, we initially record the entire transaction as deferred revenue and amortize that amount to 
revenue in future periods as we deliver the related future services to the customer. 

We provide services under M&S agreements with terms generally ranging from one to three years. We require up-

front payment of our M&S fee in an amount that covers the entire term of the agreement.  We record as deferred revenue 
amounts due or paid that relate to future periods during which we will provide the M&S service. Deferred revenue related to 
services we will deliver within one year is presented as a current liability while deferred revenue related to services that we 
will deliver more than one year into the future is presented as a non-current liability. We reduce deferred revenue and 
recognize revenue ratably in future periods as we deliver the M&S service. 

For our products licensed and delivered under a software-as-a-service transaction on a monthly or other periodic 

subscription basis, we recognize subscription revenue, including initial setup fees, on a monthly basis ratably over the 
contractual term of the customer contract as we deliver our products and services. Amounts paid prior to this revenue 
recognition are presented as deferred revenue until earned. 

We provide professional services to our customers consisting primarily of software installation support, operations 

support and training. We recognize revenue from these services as they are completed and accepted by our customers. 

We collect sales tax on many of our sales. We do not include sales tax collected in our revenue. We record it as a 

liability payable to taxing authorities. 

Cash and cash equivalents 

Cash and cash equivalents includes all cash and highly liquid investments with original maturities of three months or 

less. 

Short Term Investments 

Short-term investments consist of certificates of deposit held with financial institutions with contractual maturity 

dates less than one year from the balance sheet date.  The Company has the intent and ability to hold these investments until 
their maturity dates and therefore accounts for them as held-to-maturity. These certificates of deposit are stated at amortized 
cost, which approximates fair value of these investments. 

Long-Term Investments 

Long-term investments consist of certificates of deposit held with financial institutions with contractual maturity 
dates greater than one year from the balance sheet date. The Company has the intent and ability to hold these investments 
until their maturity dates and therefore accounts for them as held-to-maturity. These certificates of deposit are stated at 
amortized cost, which approximates fair value of these investments. 

69 

 
 
 
 
 
  
  
  
  
 
 
 
 
 
 
 
 Property and Equipment 

Property and equipment is comprised of furniture and fixtures, software, computer equipment and leasehold 

improvements which are recorded at cost and depreciated using the straight-line method over their estimated useful 
lives.    Furniture, fixtures and equipment have a useful life of five to seven years, computer equipment and software have a 
useful life of three years and leasehold improvements have a useful life that is the shorter of the term of the lease under which 
the improvements were made or the estimated useful life of the asset. 

Expenditures for maintenance and repairs are charged to operations as incurred. 

Goodwill 

Goodwill is not amortized. On at least an annual basis, we test goodwill for impairment at the reporting unit level 

using December 31 as the measurement date. We operate as a single reporting unit. 

When testing goodwill, we first assess qualitative factors to determine whether it is more likely than not (that is, a 

likelihood of more than 50 percent) that the fair value of our reporting unit is less than its carrying amount, including 
goodwill. In performing this qualitative assessment, we assess events and circumstances relevant to us including, but not 
limited to: 

Industry and market considerations. 

  Macroeconomic conditions. 
 
  Cost factors and trends for labor and other expenses of operating our business. 
  Our overall financial performance and outlook for the future. 
  Trends in the quoted market value and trading of our common stock. 

In considering these and other factors, we consider the extent to which any adverse events and circumstances 

identified could affect the comparison of our reporting unit’s fair value with its carrying amount. We place more weight on 
events and circumstances that most affect our reporting unit’s fair value or the carrying amount of our net assets. We consider 
positive and mitigating events and circumstances that may affect our determination of whether it is more likely than not that 
the fair value of our reporting unit is less than its carrying amount. We evaluate, on the basis of the weight of the evidence, 
the significance of all identified events and circumstances in the context of determining whether it is more likely than not that 
the fair value of our reporting unit is less than its carrying amount. 

If, after assessing the totality of these qualitative events and circumstances, we determine it is not more likely than 
not that the fair value of our reporting unit is less than its carrying amount, we conclude there is no impairment of goodwill 
and perform no further testing in accordance with GAAP. If we conclude otherwise, we proceed with performing the first 
step, and if necessary, the second step, of the two-step goodwill impairment test prescribed by GAAP. 

As of December 31, 2016, after assessing the totality of the relevant events and circumstances, we determined it not 

more likely than not that the fair value of our reporting unit was less than its carrying amount. Accordingly, we concluded 
there was no impairment of goodwill as of that date. There have been no material events or changes in circumstances since 
that time indicating that the carrying amount of goodwill may exceed its fair market value and that interim testing needed to 
be performed. 

Capitalized Software Development Costs 

When we complete research and development for a software product and have in place a program plan and a detailed 
program design or a working model of that software product, we capitalize production costs incurred for that software product 
from that point forward until it is ready for general release to the public. Thereafter, we amortize capitalized software production 
costs to expense using the straight-line method over the estimated useful life of that product, which is generally three years. 
We periodically assess the carrying value of capitalized software development costs relative to our estimates of realizability 
through sales of products in the marketplace. 

70 

 
 
 
 
 
  
 
  
  
 
 
  
 
 
 
Cost of revenue 

Cost of revenue consists of expenses associated with the production, delivery and support of the products and 

services we sell. Cost of license revenue consists primarily of amortization of the capitalized software development costs we 
incur when producing our software products, royalties we pay to use software developed by others for certain features of our 
products, and fees we pay to third parties who provide services supporting our SaaS and cloud-based subscription solutions. 
Cost of M&S revenue and cost of professional services revenue consist primarily of salaries and related costs of our 
employees and third parties we use to deliver these services. 

Research and Development 

We expense research and development costs as incurred. 

Advertising Expense 

We expense advertising costs as incurred as a component of our sales and marketing expenses.  Advertising expense 

was $1.9 million and $1.6 million in 2016 and 2015, respectively. 

Share-Based Compensation 

We measure the cost of share-based payment transactions at the grant date based on the calculated fair value of the 

award. We recognize this cost as an expense ratably over the recipient’s requisite service period during which that award 
vests or becomes unrestricted. 

For stock option awards, we estimate their fair value at the grant date using the Black-Scholes option-pricing model 

considering the following factors: 

  We estimate expected volatility based on historical volatility of our common stock. 
  We  use  primarily  the  simplified  method  to  derive  an  expected  term  which  represents  an  estimate  of  the  time 
options are expected to remain outstanding. We use this method because our options are plain-vanilla options, 
and we believe our historical option exercise experience is not adequately indicative of our future expectations. 

  We base the risk-free rate for periods within the contractual life of the option on the U.S. treasury yield curve in 

effect at the time of grant. 

  We estimate a dividend yield based on our historical and expected future dividend payments. 

For restricted stock awards, we use the quoted price of our common stock on the grant date as the fair value of the 

award. 

Income Taxes 

We account for income taxes using the asset and liability method.  We record deferred tax assets and liabilities 

based on the difference between the tax bases of assets and liabilities and their carrying amount for financial reporting 
purposes, as measured by the enacted tax rates and laws that will be in effect when the differences are expected to reverse. 
Deferred tax assets and liabilities are carried on the balance sheet with the presumption that they will be realizable in future 
periods in which we generate taxable income. 

We assess the likelihood that deferred tax assets will be realized from future taxable income. Based on this 

assessment, we provide any necessary valuation allowance on our balance sheet with a corresponding increase in the tax 
provision on our statement of operations.   Any valuation allowances we establish are determined based upon a number of 
assumptions, judgments, and estimates, including forecasted earnings, future taxable income, and the relative proportions of 
revenue and income before taxes in the various domestic jurisdictions in which we operate. 

We account for uncertainty in income taxes using a two-step process to determine the amount of tax benefit to be 

recognized. First, we evaluate the tax position to determine the likelihood that it will be sustained upon external examination. 
If the tax position is deemed “more-likely-than-not” to be sustained, we assess the tax position to determine the amount of 
benefit to recognize in the financial statements. The amount of the benefit we recognize is the largest amount that we believe 
has a greater than 50% likelihood of being realized upon ultimate settlement. Unrecognized tax benefits represent tax 
positions for which reserves have been established. 

71 

 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
Earnings Per Share 

We compute basic earnings per share using the weighted-average number of common shares outstanding during the 
periods.  We compute diluted earnings per share using the weighted-average number of common shares outstanding plus the 
number of common shares that would be issued assuming conversion of all potentially dilutive common shares outstanding. 

Awards of non-vested options are considered potentially dilutive common shares for the purpose of computing 

earnings per common share.  We apply the treasury stock method to non-vested options under which the assumed proceeds 
include the amount the employee must pay to exercise the option plus the amount of unrecognized cost attributable to future 
periods less any expected tax benefits. 

Recent accounting pronouncements 

The Financial Accounting Standards Board, or FASB, has issued the following Accounting Standard Updates (ASU) 

that we believe may be relevant to our business and to the preparation of our financial statements: 

ASU 2017-04, Intangibles – Goodwill and Other (issued January 2017) - To simplify the subsequent measurement 
of goodwill, Step 2 was eliminated from the goodwill impairment test. In computing the implied fair value of 
goodwill under Step 2, an entity had to perform procedures to determine the fair value at the impairment testing date 
of its assets and liabilities (including unrecognized assets and liabilities) following the procedure that would be 
required in determining the fair value of assets acquired and liabilities assumed in a business combination. Instead, 
under the amendments in this update, an entity should perform its annual, or interim, goodwill impairment test by 
comparing the fair value of a reporting unit with its carrying amount. An entity should recognize an impairment 
charge for the amount by which the carrying amount exceeds the reporting unit’s fair value. Any loss recognized 
should not exceed the total amount of goodwill allocated to that reporting unit. Additionally, an entity should 
consider income tax effects from any tax deductible goodwill on the carrying amount of the reporting unit when 
measuring the goodwill impairment loss, if applicable. This update also eliminated the requirements for any 
reporting unit with a zero or negative carrying amount to perform a qualitative assessment and, if it fails that 
qualitative test, to perform Step 2 of the goodwill impairment test. Therefore, the same impairment assessment 
applies to all reporting units. An entity is required to disclose the amount of goodwill allocated to each reporting unit 
with a zero or negative carrying amount of net assets. An entity still has the option to perform the qualitative 
assessment for a reporting unit to determine if the quantitative impairment test is necessary. A public business entity 
that is a U.S. Securities and Exchange Commission (SEC) filer is required to adopt the amendments in this update 
for its annual or any interim goodwill impairment tests in fiscal years beginning after December 15, 2019. We 
expect that the application of the provisions of this update will not have a material effect on our financial statements. 

ASU 2016-13, Financial Instruments – Credit Losses (issued June 2016) - Among the provisions of this ASU is a 
requirement that assets measured at amortized cost, which includes trade accounts receivable, be presented at the net 
amount expected to be collected. This pronouncement requires that an entity reflect all of its expected credit losses 
based on current estimates which will replace the current standard requiring that an entity need consider only past 
events and current conditions in measuring an incurred loss. We are subject to this guidance effective with financial 
statements we issue for the year ending December 31, 2020, and the quarterly periods during that year. We do not 
expect the amounts we report as accounts receivable in those future periods under this guidance to be materially 
affected relative to current guidance. 

ASU 2016-09, Improvements to Employee Share-Based Payment Accounting (issued March 2016) - When 
implemented, this standard will discontinue the recording in equity of tax benefits or tax deficiencies that arise from 
differences between share-based payment compensation expense recorded for financial statement purposes and that 
expense deductible for tax purposes. This new standard requires that the tax effect of all such differences be 
recorded and reported in the statement of operations. This standard also requires that tax-related cash flows resulting 
from share-based payments be reported as operating activities in the statement of cash flows which is a change from 
the current requirement to present such tax-related items as an inflow from financing activities and an outflow from 
operating activities. In accordance with this standard, we will implement it beginning with our interim and annual 
financial statements for 2017. The extent of the effect of this standard on our financial statements for 2017 and later 
depends upon the level of stock option exercise activity we experience in 2017 and later. The amounts involved in 
accounting for tax benefits or deficiencies from share-based compensation that are the subject of ASU 2016-09 are 
presented in our 2016 and earlier consolidated statements of cash flows and consolidated statements of stockholders’ 
equity on lines that are captioned tax benefit or tax deficiency from share-based compensation. 

72 

 
 
 
 
 
 
 
 
 
 
ASU 2016-02, Leases (issued February 2016). The main difference between existing GAAP and this ASU 2016-02 
is the presentation by lessees on their financial statements of lease assets and lease liabilities arising from operating 
leases. Since this new standard retains the distinction between finance and operating leases, the effect of leases in 
the statement of operations and the statement of cash flows will be largely unchanged from existing GAAP. Our 
only lease of significance is our operating lease for our corporate office space for which we will present a right-to-
use asset and a lease liability on our balance sheet when we implement this standard. We are in the process of 
determining those amounts. In accordance with this standard, we will implement it beginning with our interim and 
annual financial statements for 2019. The extent of the effect of this standard on our financial statements for 2019 
and later will depend upon the leases, if any, that we have in effect at that date. 

ASU 2015-17, Income Tax: Balance Sheet Classification of Deferred Taxes (issued November 2015) – This 
pronouncement requires that all deferred tax assets and liabilities for a tax jurisdiction, along with any related 
valuation allowance, be classified as noncurrent on the balance sheet. We have implemented this ASU in the 
accompanying financial statements in the manner described in the Note 9 below. 

ASU 2014-09, Revenue from Contracts with Customers (issued May 2014) - The core principle of this guidance is 
that an entity should recognize revenue to depict the transfer of promised goods or services to customers in an 
amount that reflects consideration to which the entity expects to be entitled in exchange for those goods or services. 
We are subject to this guidance effective with financial statements we issue for the year ending December 31, 2018, 
and the quarterly periods during that year. We do not expect the application of this ASU to have a material effect on 
the amounts or timing of revenue we report in those future periods relative to current guidance. 

We believe the application of ASU 2014-09 will result in a change in the manner in which we record sales 
commission expense related to M&S contracts. Currently, we record the full amount of the sales commission paid 
on the full value of an M&S contract as an expense on the inception date of the M&S contract. We believe that 
under ASU 2014-09, we will record that commission expense ratably over the term of the M&S contract. We have 
not yet quantified the effect of this change, but we do not expect that effect to be material to our results of operations 
or financial position. 

Use of Estimates 

The preparation of consolidated financial statements in accordance with U.S. GAAP requires the use of estimates 

and assumptions that affect the reported amounts of assets and liabilities, disclosure of contingent assets and liabilities known 
to exist as of the date the financial statements are published, and the reported amounts of revenues and expenses during the 
reporting period. Uncertainties with respect to such estimates and assumptions are inherent in the preparation of the 
Company’s financial statements. It is possible that the actual results could differ from these estimates and assumptions, which 
could have a material effect on the reported amounts of the Company’s financial position and results of operation. 

3.            Accounts Receivable 

We bill our customers and issue them an invoice when we have delivered our goods or services to them. In addition, 
when our customers agree to purchase or renew M&S services, we bill and invoice our customers at that time which could be 
before the date we begin delivering those services. In that event, we exclude from accounts receivable (and from the related 
deferred revenue, see Note 7) the invoices we have issued for which the M&S services commencement date is in the future 
and which have not been paid by the customer as of the date of our financial statements. Accordingly, we determine our 
accounts receivable as follows ($ in thousands): 

Total invoices issued and unpaid 
Less: Unpaid invoices relating to M&S contracts with a 
start date subsequent to the balance sheet date 
Gross accounts receivable 
Allowance for sales returns and doubtful accounts 
Accounts receivable, net 

December 31, 

2016 

2015 

  $

7,680    $ 

6,406 

(381)     
7,299      
(335)     
6,964    $ 

(206)
6,200 
(325)
5,875 

  $

73 

 
 
 
 
 
 
 
 
 
  
 
 
  
 
   
 
   
   
   
 
 
 
The activity in our allowance for doubtful accounts and sales returns has been as follows ($ in thousands): 

Balance, beginning of period 
Provision for doubtful accounts and sales returns 
Accounts written off 
Balance, end of period 

  Year Ended December 31, 

2016 

2015 

  $

  $

325    $ 
250      
(240)     
335    $ 

511 
55 
(241)
325 

4.            Property and Equipment 

Property and equipment, at cost, consist of the following ($ in thousands): 

Furniture and fixtures 
Software 
Equipment 
Leasehold improvements 

Less accumulated depreciation 
Property and equipment, net 

December 31, 

2016 

2015 

636    $ 
651      
1,411      
559      
3,257      
(2,801)     
456    $ 

620 
638 
1,218 
559 
3,035 
(2,537)
498 

  $

  $

5.            Capitalized Software Development Costs 

Our capitalized software development costs balances and activity is as follows: ($ in thousands): 

Gross capitalized cost 
Accumulated amortization 

Net balance 

Amount capitalized 
Amortization expense 

December 31, 

2016 

2015 

  $

  $

7,252    $ 
(3,509)     
3,743    $ 

5,714 
(1,732)
3,982 

  Year Ended December 31, 

2016 

2015 

  $
  $

1,538    $ 
(1,777)   $ 

1,967 
(1,283)

  Released 
Products 

    Unreleased   
Products 

Gross capitalized amount at December 31, 2016 

  $

6,171    $ 

1,081 

Future amortization expense for 
the year ending December 31, 

2017 
2018 
2019 

Total 

  $

  $

1,589      
856      
217      
2,662      

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The future amortization expense of the gross capitalized software development costs related to unreleased products 

will be determinable at a future date when those products are ready for general release to the public. 

6.            Deferred Revenue 

As described in Note 3 regarding accounts receivable, when our customers agree to purchase or renew M&S 
services, we bill and invoice our customers at that time which could be before the date we begin delivering those services. In 
that event, we exclude from deferred revenue (and from the related accounts receivable) the invoices we have issued for 
which the M&S services commencement date is in the future and which have not been paid by the customer as of the date of 
our financial statements. Accordingly, we determine our deferred revenue as follows ($ in thousands): 

Total invoiced for M&S contracts for which revenue will 
be recognized in future periods 
Less: Unpaid invoices relating to M&S agreements with a 
start date subsequent to the balance sheet date 
Total deferred revenue 

Deferred revenue, current portion 
Deferred revenue, non-current portion 
Total deferred revenue 

7.            Commitments and Contingencies 

December 31, 

2016 

2015 

  $

  $

  $

  $

17,826    $ 

16,474 

(381)     
17,445    $ 

13,655    $ 
3,790      
17,445    $ 

(206)
16,268 

12,460 
3,808 
16,268 

We have an operating lease related to our office space. Minimum rental commitments under operating leases at 

December 31, 2016, are as follows ($ in thousands): 

Year Ending December 31, 

2017 
2018 
2019 

Total 

  $

  $

360  
360  
120  
840  

Rent expense under operating leases was $347,000 in both 2016 and 2015. We had a deferred rent liability of 

$31,000 at December 31, 2016, which we amortize to rent expense on a straight-line basis over the remaining life of the 
applicable lease. 

We have agreements with key personnel that provide for severance payments to them in the event of a change in 

control of the Company, as defined in those agreements, and their employment is terminated in connection with that change 
in control. In such event, our aggregate severance payments to those employees would be $1.9 million. 

8.            Stock Options, Restricted Stock and Share-Based Compensation 

We have stock-based compensation plans under which we have granted, and may grant in the future, incentive stock 
options, non-qualified stock options, and restricted stock to employees and non-employee members of the Board of Directors. 
Our share-based compensation expense was as follows ($ in thousands): 

Share-based compensation expense 

  Year Ended December 31, 

2016 

2015 

  $

973    $ 

647 

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Stock Options 

We have stock options outstanding under long-term equity incentive plans that originated in 2000, 2010 and 2016. 
During 2015, we granted stock options only under the 2010 plan. In 2016, we granted stock options under the 2010 plan for 
most of the year until we reached the cumulative number of shares for which options could be granted under that plan since 
its inception, which was three million shares. Thereafter, we began granting stock options under a plan originating in 2016 
that was approved by our Board of Directors and that is subject to approval by our stockholders at their next annual meeting. 

Provisions and characteristics of all of our long-term equity incentive plans include the following: 

  The  exercise  price,  term  and  other  conditions  applicable  to  each  stock  option  or  stock  award  granted  are 

determined by the Compensation Committee of the Board of Directors. 

  The exercise price of stock options is set on the grant date and may not be less than the fair market value per share 

of our stock at market close on that date. 

  Stock options we issue generally become exercisable ratably over a three-year period, expire ten years from the 

date of grant, and are exercisable for a period of ninety days after the end of employment. 

  Upon exercise of a stock option, we issue new shares from the shares of common stock we are authorized to issue. 

Subsequent to 2016, we will issue stock-based awards only under the 2016 plan which authorizes the issuance of up 

to 5,000,000 shares of common stock for stock-based incentives including stock options and restricted stock awards. As of 
December 31, 2016, stock based incentives for up to 4,972,000 shares remained available for issuance in the future under this 
plan. 

We have not previously issued any restricted stock under any of these plans. 

Our stock option activity has been as follows: 

    Weighted 
Average 
Exercise 
Price 

  Number of     
Shares 

Weighted 
Average 

    Remaining       Aggregate 
    Contractual      
Intrinsic 
Value 
Terms 
(000's) 
(Years) 

Outstanding at December 31, 2014 

2,022,175    $

2.12     

6.07    $

710 

2015 
   Granted 
   Forfeitures 
   Exercised 
Outstanding at December 31, 2015 

2016 
   Granted 
   Forfeitures 
   Exercised 
Outstanding at December 31, 2016 

538,000    $
(154,650)   $
(314,200)   $
2,091,325    $

1,257,300    $
(404,175)   $
(537,445)   $
2,407,005    $

3.21     
2.49     
1.61     
2.45     

3.58     
3.14     
2.08     
3.00     

6.09    $

3,277 

7.19    $

2,574 

Exercisable at December 31, 2016 

1,001,570    $

2.34     

4.55    $

1,733 

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Additional information about our stock options is as follows: 

Weighted average fair value of options granted during the year 
Intrinsic value of options exercised during the year 
Cash received from stock options exercised during the year 

  $
  $
  $

1.62     $ 
880,064     $ 
1,118,177     $ 

1.40 
532,224 
507,289 

2016 

2015 

Number of options that vested during the year 
Fair value of options that vested during the year 

348,116       
473,449     $ 

306,834 
334,788 

  $

Unrecognized compensation expense related to non-vested 
options at end of year 
Weighted average years over which non-vested option expense 
will be recognized 

  $

1,716,384     $ 

780,059 

2.19       

2.03 

      Underlying 

Range of 

Shares 

Exercise Prices        Outstanding 
$ 
$ 
$ 
$ 
Total options 

0.85 - $1.43        
1.47 - $2.32        
2.34 - $3.52        
3.53 - $4.21        

116,600         
459,745         
1,172,660         
658,000         
2,407,005         

As of December 31, 2016 
Options Outstanding 

      Weighted 
Average 

      Remaining 
      Contractual 

Life 

    Weighted 
Average 
Exercise 
Price 

Options Exercisable 

Number of 
Underlying 
Shares 

      Weighted 
Average 
Exercise 
Price 

3.36    $
4.89    $
8.13    $
7.79    $

1.04     
1.83     
3.22     
3.78     

116,600       $ 
457,065       $ 
295,265       $ 
132,640       $ 
1,001,570         

1.04 
1.83 
2.87 
4.10 

We used the following assumptions to determine compensation expense for our stock options using the Black-

Scholes option-pricing model: 

Expected volatility 
Expected annual dividend yield 
Risk free rate of return 
Expected option term (years) 

  Year Ended December 31, 

2016 

2015 

55%    
1.5%    
1.45%    
6.00       

57 %
2.4 %
1.58 %
6.00   

In connection with the departure of one of our executive officers in 2016, we modified stock options previously 
granted to him to extend the period during which those options could be exercised after the end of his employment. This 
modification extended that period beyond ninety days after the end of his employment to December 31, 2016. As a result of 
this modification, we recorded additional share-based compensation expense of $108,000 in 2016. 

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Restricted Stock Awards 

In May 2015, we adopted the 2015 Non-Employee Directors Long Term Incentive Plan (“2015 Directors Plan”). 

This plan provides for the issuance of either stock options or restricted stock awards for up to 500,000 shares of our common 
stock. Provisions and characteristics of this plan include the following: 

  The  exercise  price,  term  and  other  conditions  applicable  to  each  stock  option  or  stock  award  granted  are 

determined by the Compensation Committee of the Board of Directors. 

  Restricted  stock  awards  are  initially  issued  as  restricted  shares  with  a  legend  restricting  transferability  of  the 
shares until the recipient satisfies the vesting provision of the award, which is generally continuing service for 
one year subsequent to the date of the award, after which time the restrictive legend is removed from the shares. 

  Restricted shares participate in dividend payments and may be voted. 
  As of December 31, 2016, stock based incentives for up to 340,000 shares remained available for issuance in the 

future under this plan. 

Our restricted stock awards activity has been as follows: 

    Grant Date       Fair Value of  
  Number of      Fair Value       Shares That  

Shares 

    Per Share 

Vested 

Total 

Restricted Shares Outstanding at December 31, 2014 

80,000    $

2.32      

2015 
Shares granted with restrictions 
Shares vested and restrictions removed 
Restricted Shares Outstanding at December 31, 2015 

2016 
Shares granted with restrictions 
Shares vested and restrictions removed 
Restricted Shares Outstanding at December 31, 2016 

80,000    $
(80,000)   $
80,000    $

80,000    $
(80,000)   $
80,000    $

3.34      
2.32    $
3.34     

3.31     
3.34    $
3.31     

267,200 

276,000 

We have not issued any stock options under the 2015 Directors Plan. 

The 2015 Directors Plan replaced the 2006 Non-Employee Directors Long Term Incentive Plan. We will not issue 

any additional stock or stock options under the 2006 plan. 

At December 31, 2016, we had $90,437 of unrecognized compensation expense related to non-vested stock awards. 

We expect to recognize that expense in the future over a weighted-average period of four months. 

9.            Income Taxes 

The components of our income tax expense (benefit) are as follows ($ in thousands): 

Federal 
State 
Total 

   Current 
  $ 

  $ 

1,839    $ 
189      
2,028    $ 

2016 

2015 

     Deferred 

Total 

Current 

    Deferred 

Total 

12    $
(14)    
(2)   $

1,851    $
175     
2,026    $

2,008    $
101     
2,109    $

(244)   $
(4)    
(248)   $

1,764 
97 
1,861 

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Deferred income taxes on our balance sheet reflect the net tax effects of temporary differences between the carrying 
amounts of assets and liabilities for financial reporting purposes and the amounts used for income tax purposes.  Significant 
components of our deferred tax assets and liabilities are as follows ($ in thousands): 

Deferred tax assets: 

Deferred revenue 
Capital loss carryforward 
Share-based compensation 
Compensation and benefits 

Texas franchise tax R&D credit 

Allowance for doubtful accounts 
Net operating loss carryforward 
Other 
Less valuation allowances: 

Capital loss carryforward 
Texas franchise tax R&D credit 

Total deferred tax assets 

Deferred tax liabilities: 
Intangible assets 
Depreciation 

Total gross deferred tax liabilities 

  $

As of December 31, 
2015 
2016 

1,228    $ 
1,099      
578      
176      
153      
114      
91      
51      

(1,099)     
(153)     
2,238      

1,289      
7      
1,296      

1,154 
1,099 
677 
168 
- 
111 
151 
33 

(1,099)
- 
2,294 

1,339 
15 
1,354 

Net deferred tax assets 

  $

942    $ 

940 

In assessing the realizability of deferred tax assets, we consider whether it is more-likely-than-not that a deferred tax 

asset will not be realized.  Our assessment of the likelihood of having sufficient taxable income in the future to support 
deduction or utilization of the items giving rise to our deferred tax assets indicates it is more-likely-than-not that we will 
realize the deferred tax assets listed in the table above. 

As of December 31, 2016, we had federal income tax net operating loss carryforwards of $268,000 available to 

offset future federal taxable income, if any. These carryforwards became available through our acquisition of TappIn, Inc. in 
2011. These carryforwards expire in 2030 and 2031. 

As of December 31, 2016, we had federal income tax capital loss carryforwards of $3,231,000 which resulted from 

the reduction of our investments in and notes receivable from CoreTrace Corporation in 2012.  We can realize capital loss 
carryforwards to the extent we have capital gains in future periods against which this capital loss can be deducted.  We 
believe it uncertain that we will have sufficient capital gains in the future to support this deduction and, accordingly, have 
provided a valuation allowance for the full amount of this carryforward.  This carryforward expires in 2017. 

As of December 31, 2016, we had Texas franchise tax research and development activities credit carryforwards of 

$153,000.  We can realize these tax credit carryforwards to the extent we have sufficient Texas franchise tax in future 
years.  We believe it uncertain that we will have sufficient Texas Franchise Tax in the future to support utilization of these 
credits and, accordingly, have provided a valuation allowance for the full amount of this carryforward.  These carryforwards 
expire in 2034 through 2036. 

We claim research and experimentation tax credits, or R&D tax credits, on certain of our tax returns and have 

included the effect of those credits in our provision for income taxes. A routine examination of our 2008, 2009 and 2010 
federal income tax returns conducted and completed by the Internal Revenue Service in 2015 resulted in the amount of the 
R&D tax credits allowed for those years being less than the amounts we claimed on those federal income tax returns. If the 
Internal Revenue Service examines our federal income tax returns for 2011 and later years, we believe they may apply their 
same criteria to the R&D tax credits we claimed on those tax returns. Accordingly, we believe it more-likely-than-not that the 
R&D tax credit allowed for those years may be less than the amounts we have claimed. As a result, we maintain a reserve for 
an uncertain tax position for this matter in the amount of $116,000 as of December 31, 2016. 

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The aggregate changes in the balance of our gross unrecognized tax benefits were as follows ($ in thousands): 

Balance, beginning of year 

Increases for tax positions related to the current year 
Increases for tax positions related to prior years 
Decreases for tax positions related to prior years 
Decreases due to settlements related to prior years 

Balance, end of year 

  $

  $

2016 

2015 

90    $ 
17      
9      
-      
-      
116    $ 

125 
25 
23 
(51)
(32)
90 

We believe it reasonably possible that we will not recognize any of our unrecognized tax benefits during 2017. If we 

realized and recognized any of our gross unrecognized tax benefits, such benefits would reduce our effective tax rate in the 
year of recognition. 

We are subject to taxation in the United States and in multiple state jurisdictions.  As of December 31, 2016, our 

federal income tax returns for 2015, 2014 and 2013 are subject to examination by the Internal Revenue Service.  Our 
amended federal income tax returns for 2012 and 2011 are subject to examination with the amount of any claim for payment 
of additional taxes limited to the amount by which the tax due on those amended returns was less than the tax due on the 
returns for those years as originally filed.  Our state tax returns are subject to examination for varying periods of time by 
numerous state taxing authorities. Currently, none of our federal or state income tax returns are under examination. 

To the extent they arise, we record interest and penalty expenses related to income taxes as components of other 

expense in our statement of operations.  We incurred no such expenses in 2016 or 2015. 

Our income tax expense (benefit) reconciles to an income tax expense resulting from applying an assumed statutory 

federal income rate of 34% to income before income taxes as follows ($ in thousands): 

  Year Ended December 31, 

2016 

2015 

Income tax expense (benefit) at federal statutory rate 

  $

2,033    $ 

2,172 

Increase (decrease) in taxes resulting from: 
State taxes, net of federal benefit 
Incentive stock options 
R&D tax credit uncertain tax position (net) 
Research and development credit 
Domestic production activities deduction 
Other 

Income tax expense (benefit) per the statement of operations   $

111      
91      
26      
(150)     
(109)     
24      
2,026    $ 

62 
- 
(35)
(251)
(136)
49 
1,861 

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10.          Earnings Per Share 

Earnings per share for the periods indicated were computed as follows (in thousands except per share amounts): 

Numerators 
Numerator for basic and diluted earnings per share: 
Net income 

Denominators 
Denominators for basic and diluted earnings per share: 
Weighted average shares outstanding - basic 

  Year ended December 31, 

2016 

2015 

  $

3,951    $ 

4,528 

21,126      

20,824 

Dilutive potential common shares 
Stock options and awards 
Denominator for diluted earnings per share 

551      
21,677      

Net income per common share - basic 
Net income per common share – diluted 

  $
  $

0.19    $ 
0.18    $ 

542 
21,366 

0.22 
0.21 

11.          Dividends 

We paid dividends as follows: 

Dividend per share of common stock 

12.          Employee Benefit Plan 

  Year ended December 31, 

2016 

2015 

  $

0.060    $ 

0.045 

We provide our employees a 401(k) plan under which we make employer matching contributions in amounts 

determined by our Board of Directors. Our matching contributions were $143,000, and $126,000 for the 2016 and 2015, 
respectively. 

13.         Segment and Geographic Disclosures 

In accordance with FASB ASC Topic 280, Segment Reporting, we view our operations and manage our business as 

principally one segment. As a result, the financial information disclosed herein represents all of the material financial 
information related to our principal operating segment. 

Revenues derived from customers and partners located in the United States accounted for approximately 77% of the 

Company’s total revenues in 2016 and approximately 76% of the Company’s total revenues in 2015.  The remaining 
revenues were from customers and partners located in foreign countries, and each individual foreign country accounted for 
less than 10% of total revenues in 2016 and 2015.  The Company attributes revenues to countries based on the country in 
which the customer or partner is located. None of our property and equipment was located in a foreign country as of 
December 31, 2016 and 2015. 

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14.         Concentration of Business Volume and Credit Risk 

Our cash, cash equivalents and long-term investments are on deposit in banks and are collectively insured by the 

Federal Deposit Insurance Corporation for $750,000.  Our balances in excess of that amount are not insured. We may 
withdraw our cash deposits upon demand but in doing so may forfeit certain earned but unpaid interest on certain certificates 
of deposit if we redeemed them prior to their maturity date. We maintain our cash with multiple financial institutions of 
reputable credit to minimize our risk of loss. 

We generally provide credit to our customers under typical invoice payment terms (for example, net 30) that gives 

rise to trade accounts receivable from those customers. We do not require collateral from our customers.  We perform 
ongoing evaluations of the credit risk related to offering these payment terms. We provide an allowance for uncollectible 
accounts based on our historical collections experience and the profile of our accounts receivable. 

In order to leverage the resources of third parties, we make our products available for purchase by end users through 
third-party, channel resellers even though those end users can also purchase those products directly from us. During 2016 and 
2015, we earned approximately 14% and 11%, respectively, of our revenue from such sales through our largest, third-party, 
channel reseller. 

In 2016 and 2015, approximately 23%, and 24%, respectively, of our revenues resulted from sales to customers in 
foreign countries.  We received substantially all of our revenues from foreign customers in U.S. dollars resulting in limited 
exchange rate risks.  Our foreign sales are concentrated mostly in Canada, Western Europe and Latin America.  

We use software developers outside the United States to perform a portion of the coding for the development and 

maintenance of our software products. If we were unable to continue using these developers because of political or economic 
instability, we may have difficulty finding comparably skilled developers or may have to pay considerably more for the same 
work, which could have a material adverse impact on our financial position and results of operations. 

82 

 
  
 
 
 
 
 
 
 
 
 
Item 9.    Changes in and Disagreements with Accountants on Accounting and Financial Disclosure 

None. 

Item 9A. Controls and Procedures 

Evaluation of Disclosure Controls and Procedures 

We maintain disclosure controls and procedures designed to ensure that information required to be disclosed in 

reports filed under the Securities Exchange Act of 1934, as amended, is recorded, processed, summarized and reported within 
the time periods specified in the SEC’s rules and forms, and that such information is accumulated and communicated to our 
management, including our President and Chief Executive Officer and our Chief Financial Officer, as appropriate, to allow 
timely decisions regarding required disclosure. 

No system of controls, no matter how well designed and operated, can provide absolute assurance that the objectives 

of the system of controls are met. No evaluation of controls can provide absolute assurance that the system of controls has 
operated effectively in all cases.  Our disclosure controls and procedures are designed to provide reasonable assurance that 
the objectives of disclosure controls and procedures are met. 

As of the end of the period covered by this report, our President and Chief Executive Officer and Chief Financial 

Officer evaluated, with the participation of management, the effectiveness of our disclosure controls and procedures.  Based 
on the evaluation, our President and Chief Executive Officer and Chief Financial Officer concluded that, as of the end of the 
period covered by this report, our disclosure controls and procedures were effective to provide reasonable assurance that the 
objectives of disclosure controls and procedures are met. 

Management’s Report on Internal Control Over Financial Reporting 

Our management is responsible for establishing and maintaining adequate internal control over financial reporting, 
as such term is defined in Exchange Act Rules 13a-15(f) and 15d-15(f). Under the supervision and with the participation of 
our management, including our President and Chief Executive Officer and Chief Financial Officer, we conducted an 
evaluation of the effectiveness of our internal control over financial reporting as of December 31, 2016, based on the 
framework in Internal Control – Integrated Framework issued by the Committee of Sponsoring Organizations of the 
Treadway Commission in 2013 (COSO).  Based on that evaluation, our management concluded that our internal control over 
financial reporting was effective as of December 31, 2016. 

This annual report does not include an attestation report of our independent registered public accounting firm 
regarding internal control over financial reporting.  Management’s report was not subject to audit by our independent 
registered public accounting firm pursuant to the Dodd-Frank Wall Street Reform and Consumer Protection Act signed into 
law on July 21, 2010, that permits us to provide only management’s report in this annual report. 

Changes in Internal Control Over Financial Reporting 

There were no changes in our internal control over financial reporting during the year ended December 31, 2016, 

that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting. 

Item 9B. Other Information 

None. 

83 

 
 
    
  
  
 
 
 
 
 
 
 
 
 
  
 
 
 
Item 10.  Directors, Executive Officers and Corporate Governance   

PART III    

The information required by this item is incorporated by reference to GlobalSCAPE’s Proxy Statement for its 2017 

Annual Meeting of Stockholders to be filed with the SEC within 120 days after the end of the fiscal year ended December 31, 
2016. 

GlobalSCAPE has adopted a Code of Ethics that applies to all its employees, including its President and Chief 

Executive Officer and its Chief Financial Officer.  GlobalSCAPE will provide a copy of its Code of Ethics to any person 
without charge upon written request to: 

James W. Albrecht, Jr. 
Chief Financial Officer 
GlobalSCAPE, Inc. 
4500 Lockhill-Selma, Suite 150 
San Antonio, Texas 78249 

Item 11.  Executive Compensation  

The information required by this item is incorporated by reference to GlobalSCAPE’s Proxy Statement for its 2017 

Annual Meeting of Stockholders to be filed with the SEC within 120 days after the end of the fiscal year ended December 31, 
2016.       

Item 12.  Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters 

The information required by this item is incorporated by reference to GlobalSCAPE’s Proxy Statement for its 2017 

Annual Meeting of Stockholders to be filed with the SEC within 120 days after the end of the fiscal year ended December 31, 
2016. 

Item 13.  Certain Relationships and Related Transactions, and Director Independence 

The information required by this item is incorporated by reference to GlobalSCAPE’s Proxy Statement for its 2017 

Annual Meeting of Stockholders to be filed with the SEC within 120 days after the end of the fiscal year ended December 31, 
2016. 

Item 14.  Principal Accountant Fees and Services.  

The information required by this item is incorporated by reference to GlobalSCAPE’s Proxy Statement for its 2017 

Annual Meeting of Stockholders to be filed with the SEC within 120 days after the end of the fiscal year ended December 31, 
2016. 

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Item 15.  Exhibits and Financial Statement Schedules 

(a)(1)    Financial Statements and Schedules 

PART IV 

   The following financial statements of GlobalSCAPE, Inc. are included in Item 8:

    Consolidated Balance Sheets — December 31, 2016 and 2015

 Consolidated Statements of Operations and Comprehensive Income — Years ended December 31, 2016 and 

2015 

    Consolidated Statements of Stockholders’ Equity — Years ended December 31, 2016 and 2015 

    Consolidated Statements of Cash Flows — Years ended December 31, 2016 and 2015 

    Notes to Consolidated Financial Statements — December 31, 2016 and 2015

(2) 

Schedules not listed above have been omitted because they are not applicable or required, or the information 
required to be set forth therein is included in the Financial Statements or Notes thereto. 

(3)    Exhibits 

Exhibit    
Number   
3.1 

   Amended Restated Certificate of Incorporation (Filed as Exhibit 3.1 to Form 8-K filed November 17, 2006).

Description

3.2 

Amended and Restated Bylaws of the Company effective as of October 30, 2008 (Filed as Exhibit 3.2 to 
Form 8-K filed November 5, 2008).

4.1 

   Specimen of Stock Certificate (Filed as Exhibit 4.1 to Form 10-K filed April 2, 2001). 

*10.1 

   1998 Stock Option Plan as amended May 13, 1999 (Filed as Exhibit 4.2 to Form 10-K filed May 12, 2000).

*10.2 

   2000 Stock Option Plan dated May 8, 2000 (Filed as Exhibit 4.3 to Form 10-K filed May 12, 2000).

*10.3 

*10.4 

*10.5 

*10.6 

*10.7 

*10.8 

*10.9 

Form of 1998 Stock Option Plan Rights Termination Letter Agreement of Directors to Agree Not to Claim Any 
Right of Adjustment dated February 4, 2000 (Filed as Exhibit 4.6 to Form 10 filed May 12, 2000).

Form of 1998 Stock Option Plan Rights Termination Letter Agreement for Employees and Consultants to 
Cancel Options dated February 8, 2000 (Filed as Exhibit 4.7 to Form 10, filed May 12, 2000). 

Form of 1998 Stock Option Plan Rights Termination Letter of Officer to Agree Not to Claim Any Right of 
Adjustment dated February 8, 2000 (Filed as Exhibit 4.8 to Form 10 filed May 12, 2000). 

Form of 1998 Stock Option Plan Rights Termination Letter Agreement of Officer to Agree Not to Exercise 
Options dated February 8, 2000 (Filed as Exhibit 4.9 to Form 10 filed May 12, 2000). 

Form of 1998 Stock Option Plan Reinstatement and Adjustment Letter for Employees dated December 19, 2000 
(Filed as Exhibit 10.17 to Annual Report on Form 10-K filed April 2, 2001).

Form of Release and Indemnity Agreement between GlobalSCAPE, Inc. and Employees dated December 19, 
2000 (Filed as Exhibit 10.18 to Form 10-K filed April 2, 2001).

Form of Incentive Stock Option Agreement under GlobalSCAPE, Inc. 2000 Stock Option Plan (Filed as 
Exhibit 10.21 to Form 10-K filed April 1, 2002).

*10.10 

Form of Non-Qualified Stock Option Agreement under the GlobalSCAPE, Inc. 2000 Stock Option Plan (Filed as 
Exhibit 10.2 to Form 10-Q filed November 13, 2006)

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*10.11 

*10.12 

*10.13 

*10.14 

*10.15 

*10.16 

10.17 

*10.18 

*10.19 

*10.20 

10.21 

GlobalSCAPE, Inc. 2006 Non-Employee Directors Long-Term Equity Incentive Plan (Filed as Exhibit 10.1 to 
Form 8-K filed June 5, 2007). 

Form of Non-Statutory Stock Option Agreement under GlobalSCAPE, Inc. 2006 Non-Employee Directors 
Long-Term Equity Incentive Plan (Filed as Exhibit 10.1 to Form 10-Q filed November 14, 2007).

Form of Employment Agreement for Executive Officers at Vice President-level and above (Filed as Exhibit 10.1 
to Form 8-K filed August 19, 2009).

GlobalSCAPE, Inc. 2010 Employee Long Term Equity Incentive Plan dated June 3, 2010 (Filed as Appendix A 
to the Definitive Proxy Statement filed April 22, 2010).

Form of Non-Qualified Stock Option Agreement under GlobalSCAPE, Inc. 2010 Employee Long-Term Equity 
Incentive Plan dated June 3, 2010 (Filed as Exhibit 10.1 to Form 8-K filed on February 10, 2015).

Form of Employment Agreement dated as of April 1, 2015 by and between GlobalSCAPE and each of Matthew 
C. Goulet and James W. Albrecht, Jr. (Filed as Exhibit 10.1 to Form 8-K filed on April 1, 2015). 

Form of Indemnification Agreement by and between GlobalSCAPE and each of its directors and named 
executive officers (Filed as Exhibit 10.1 to Form 8-K filed on May 14, 2015).

GlobalSCAPE, Inc. 2015 Non-Employee Directors Long-Term Equity Incentive Plan (Filed as Appendix A to 
the Definitive Proxy Statement filed April 2, 2015).

Form of Restricted Stock Award Agreement pursuant to the GlobalSCAPE, Inc. 2015 Non-Employee Directors 
Long-Term Equity Incentive Plan (Filed as Exhibit 10.2 to Form 8-K filed on May 14, 2015). 

Form of Incentive Stock Option Agreement GlobalSCAPE, Inc. 2010 Employee Long-Term Equity Incentive 
Plan dated June 3, 2010 (Filed as Exhibit 10.1 to Form 8-K filed on February 4, 2016). 

Stock Purchase Agreement dated January 9, 2017 by and between Thomas H Brown, David L. Mann and 210 
Capital LLC (filed as Exhibit 10.1 to Form 8-K filed January 9, 2017).

14.1 

   Code of Ethics (Filed as Exhibit 14.1 to Form 10-K filed March 27, 2008).

21.1 

   Subsidiaries of GlobalSCAPE, Inc. (Filed as Exhibit 21.1 to Form 10-K filed March 29, 2012). 

23.1 

   Consent of Padgett, Stratemann & Co., L.L.P. (Filed herewith). 

23.2 

   Consent of RSM US LLP (Filed herewith). 

31.1 

31.2 

32.1 

Certification of Chief Executive Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002 (Filed 
herewith). 

Certification of Chief Financial Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002 (Filed 
herewith). 

Certification of Chief Executive and Chief Financial Officer pursuant to Section 906 of the Sarbanes-Oxley Act 
of 2002 (Filed herewith). 

101 

Interactive Data File. 

* Management Compensatory Plan or Agreement 

Item 16.  10-K Summary 

None. 

86 

 
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
 
 
 
 
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly 

caused this report to be signed on its behalf by the undersigned, thereunto duly authorized, in San Antonio, Texas on 
March 27, 2017. 

Signatures 

GlobalSCAPE, Inc. 

By:  /s/ Matthew C. Goulet 
   Matthew C. Goulet 

President and Chief Executive Officer 

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the 

following persons on behalf of the registrant in the capacities indicated on March 27, 2017. 

Signature 

/s/ Matthew C. Goulet 
Matthew C. Goulet 

/s/ James W. Albrecht, Jr. 
James W. Albrecht, Jr. 

/s/ Thomas W. Brown 
Thomas W. Brown 

/s/ David L. Mann 
David L. Mann 

/s/ Frank M. Morgan 
Frank M. Morgan 

/s/ Dr. Thomas E. Hicks 
Dr. Thomas E. Hicks 

Title 

President and Chief Executive Officer and Director 
(Principal Executive Officer) 

Chief Financial Officer 
(Principal Finance and Accounting Officer) 

Chairman of the Board and Director 

Director 

Director 

Director 

87 

 
 
 
  
  
  
  
  
  
  
  
 
 
 
   
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
  
 
CONSENT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM 

We have issued our report dated March 3, 2016, with respect to the consolidated financial statements included in the Annual 
Report of GlobalSCAPE, Inc. on Form 10-K for the year ended December 31, 2015. We hereby consent to the incorporation 
by reference of said report in the Registration Statements of GlobalSCAPE, Inc. on Forms S-8 (File No. 333-61180, effective 
May 17, 2001; File No 333-61160, effective May 17, 2001, File No. 333-145771, effective August 29, 2007: File No. 333-
168871, effective August 16, 2010; and File No. 333-204163, effective May 14, 2015). 

Exhibit 23.1 

/s/ Padgett, Stratemann & Co., L.L.P., 
San Antonio, Texas 
March 27, 2017 

 
 
  
 
 
 
 
 
 
 
 
 
CONSENT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM 

We consent to the incorporation by reference in the Registration Statements (No. 333-61180, No. 333-61160, No. 333-
145771, No. 333-168871, and No. 333-204163) on Form S-8 of GlobalSCAPE, Inc., of our report dated March 27, 2017, 
relating to our audit of the consolidated financial statements, which appears in this Annual Report on Form 10-K of 
GlobalSCAPE, Inc. for the year ended December 31, 2016. 

Exhibit 23.2 

/s/ RSM US LLP 
San Antonio, Texas 
March 27, 2017 

 
 
   
 
 
 
 
 
 
   
  
  
 
 
EXHIBIT 31.1 

I, Matthew C. Goulet, certify that: 

1.           I have reviewed this annual report on Form 10-K of GlobalSCAPE, Inc.; 

CERTIFICATIONS 

2.           Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state 
a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, 
not misleading with respect to the period covered by this report; 

3.           Based on my knowledge, the financial statements, and other financial information included in this annual 
report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as 
of, and for, the periods presented in this report; 

4.           The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure 

controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial 
reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f) for the registrant and have: 

a)           designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be 

designed under our supervision, to ensure that material information relating to the registrant, including its consolidated 
subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being 
prepared; 

b)           designed such internal control over financial reporting, or caused such internal control over financial 
reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting 
and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles; 

c)           evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this 

report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered 
by this report based on such evaluation; and 

d)           disclosed in this report any change in the registrant’s internal control over financial reporting that occurred 

during the registrant’s most recent fiscal year that has materially affected, or is reasonably likely to materially affect, the 
registrant’s internal control over financial reporting; and 

5.           The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of 
internal control over financial reporting, to the registrant’s auditors and the audit committee of registrant’s board of directors 
(or persons performing the equivalent functions): 

a)           all significant deficiencies and material weaknesses in the design or operation of internal controls over 

financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and 
report financial information; and 

b)           any fraud, whether or not material, that involves management or other employees who have a significant 

role in the registrant’s internal control over financial reporting. 

Date:  March 27, 2017 

/s/Matthew C. Goulet 
Matthew C. Goulet 
President and Chief Executive Officer 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
  
 
 
 
 
EXHIBIT 31.2 

I, James W. Albrecht, Jr., certify that: 

1.           I have reviewed this annual report on Form 10-K of GlobalSCAPE, Inc.; 

CERTIFICATIONS 

2.           Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state 
a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, 
not misleading with respect to the period covered by this report; 

3.           Based on my knowledge, the financial statements, and other financial information included in this annual 
report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as 
of, and for, the periods presented in this report; 

4.           The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure 

controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial 
reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f) for the registrant and have: 

a)           designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be 

designed under our supervision, to ensure that material information relating to the registrant, including its consolidated 
subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being 
prepared; 

b)           designed such internal control over financial reporting, or caused such internal control over financial 
reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting 
and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles; 

c)           evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this 

report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered 
by this report based on such evaluation; and 

d)           disclosed in this report any change in the registrant’s internal control over financial reporting that occurred 

during the registrant’s most recent fiscal year that has materially affected, or is reasonably likely to materially affect, the 
registrant’s internal control over financial reporting; and 

5.           The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of 
internal control over financial reporting, to the registrant’s auditors and the audit committee of registrant’s board of directors 
(or persons performing the equivalent functions): 

a)           all significant deficiencies and material weaknesses in the design or operation of internal controls over 

financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and 
report financial information; and 

b)           any fraud, whether or not material, that involves management or other employees who have a significant 

role in the registrant’s internal control over financial reporting. 

Date:  March 27, 2017 

/s/James W. Albrecht, Jr. 
James W. Albrecht, Jr. 
Chief Financial Officer 

 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
  
  
 
 
CERTIFICATE PURSUANT TO 18 U.S.C. SECTION 1350, 
 AS ADOPTED PURSUANT TO SECTION 906 OF THE 
SARBANES-OXLEY ACT OF 2002 

Exhibit 32.1 

In connection with the Annual Report of GlobalSCAPE, Inc. on Form 10-K for the period ending December 31, 

2016 as filed with the Securities and Exchange Commission on the date hereof (the “Report”), the undersigned, Matthew C. 
Goulet, Chief Executive Officer and James W. Albrecht, Jr., Chief Financial Officer, certify, pursuant to 18 U.S.C. 
Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that: 

(1) 

(2) 

The Report fully complies with the requirements of section 13(a) or 15(d) of the Securities Exchange Act of 1934; 
and 

The information contained in the Report fairly presents, in all material respects, the financial condition and results 
of operations of GlobalSCAPE, Inc. 

March 27, 2017 

/s/ Matthew C. Goulet 
Matthew C. Goulet 
President and Chief Executive Officer 

/s/ James W. Albrecht Jr. 
James W. Albrecht, Jr. 
Chief Financial Officer